{"id":935,"date":"2025-12-01T06:35:18","date_gmt":"2025-12-01T11:35:18","guid":{"rendered":"https:\/\/jobs.concentrix.com\/arbeitsplaetze\/"},"modified":"2026-02-18T10:25:05","modified_gmt":"2026-02-18T15:25:05","slug":"job-search","status":"publish","type":"page","link":"https:\/\/jobs.concentrix.com\/de\/job-search\/","title":{"rendered":"Suchen und bewerben"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"935\" class=\"elementor elementor-935 elementor-99\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-88e9229 e-flex e-con-boxed e-con e-parent\" data-id=\"88e9229\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-9136b14 e-con-full e-flex e-con e-child\" data-id=\"9136b14\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-82e07e3 elementor-widget elementor-widget-jdq-jobs-widget\" data-id=\"82e07e3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"jdq-jobs-widget.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t        <div class=\"jdq-widget-container\" data-widget-id=\"82e07e3\" data-query-type=\"get_search\">\n\n                        <!-- Search Filters Header -->\n            <!-- Row 1: Search Input and Country Dropdown (50\/50) -->\n            <div class=\"jdq-search-row\">\n                <div class=\"jdq-search-input-wrapper\">\n                    <input\n                        type=\"text\"\n                        class=\"jdq-search-input\"\n                        placeholder=\"Nach Stelle oder Stichwort suchen\"\n                        aria-label=\"Nach Stelle oder Stichwort suchen\"\n                    >\n                    <svg class=\"jdq-search-icon\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\">\n                        <circle cx=\"11\" cy=\"11\" r=\"8\"><\/circle>\n                        <path d=\"m21 21-4.35-4.35\"><\/path>\n                    <\/svg>\n                <\/div>\n\n                <div class=\"jdq-country-select-wrapper\">\n                    <select class=\"jdq-country-select\" aria-label=\"Filtern nach Standort\">\n                        <option value=\"\">Alle L\u00e4nder<\/option>\n                    <\/select>\n                <\/div>\n            <\/div>\n\n            <!-- Row 2: Filter Pills + Clear All + Work From Home Toggle -->\n            <div class=\"jdq-filters-row\">\n                <div class=\"jdq-filter-pills-container\">\n                    <!-- Pills will be added dynamically by JavaScript -->\n                <\/div>\n                <button class=\"jdq-clear-all\" style=\"display: none;\">Alles l\u00f6schen<\/button>\n                <label class=\"jdq-toggle-label\">\n                    <input type=\"checkbox\" class=\"jdq-wah-toggle\">\n                    <span class=\"jdq-toggle-slider\"><\/span>\n                    <span class=\"jdq-toggle-text\">Nur von zu Hause arbeiten<\/span>\n                <\/label>\n            <\/div>\n            \n            <!-- Results Header -->\n            <div class=\"jdq-results-header\">\n                                <h2 class=\"jdq-results-title\">\n                    Suchtreffer <span class=\"jdq-results-count\">(0 stellen verf\u00fcgbar)<\/span>\n                <\/h2>\n                                <svg class=\"jdq-filter-icon\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 24 24\" fill=\"none\" stroke=\"currentColor\" stroke-width=\"2\">\n                    <line x1=\"4\" y1=\"21\" x2=\"4\" y2=\"14\"><\/line>\n                    <line x1=\"4\" y1=\"10\" x2=\"4\" y2=\"3\"><\/line>\n                 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class=\"jdq-filter-panel-title\">Filtern nach<\/h4>\n\n                    <div class=\"jdq-filter-group\">\n                        <label class=\"jdq-filter-label\">Sprache<\/label>\n                        <select class=\"jdq-language-select\">\n                            <option value=\"\">Alle Sprachen<\/option>\n                            <option value=\"Arabic\">Arabic<\/option>\n                            <option value=\"Bosnian\">Bosnian<\/option>\n                            <option value=\"Bulgarian\">Bulgarian<\/option>\n                            <option value=\"Chinese\">Chinese<\/option>\n                            <option value=\"Croatian\">Croatian<\/option>\n                            <option value=\"Czech\">Czech<\/option>\n                            <option value=\"Danish\">Danish<\/option>\n                            <option value=\"Dutch\">Dutch<\/option>\n                            <option value=\"English\">English<\/option>\n                            <option value=\"Estonian\">Estonian<\/option>\n                            <option value=\"Finnish\">Finnish<\/option>\n                            <option value=\"French\">French<\/option>\n                            <option value=\"German\">German<\/option>\n                            <option value=\"Greek\">Greek<\/option>\n                            <option value=\"Hebrew\">Hebrew<\/option>\n                            <option value=\"Hindi\">Hindi<\/option>\n                            <option value=\"Hungarian\">Hungarian<\/option>\n                            <option value=\"Italian\">Italian<\/option>\n                            <option value=\"Japanese\">Japanese<\/option>\n                            <option value=\"Kazakh\">Kazakh<\/option>\n                            <option value=\"Korean\">Korean<\/option>\n                            <option value=\"Malay\">Malay<\/option>\n                            <option value=\"Mandarin\">Mandarin<\/option>\n                            <option value=\"Norwegian\">Norwegian<\/option>\n                            <option value=\"Polish\">Polish<\/option>\n                            <option value=\"Portuguese\">Portuguese<\/option>\n                            <option value=\"Romanian\">Romanian<\/option>\n                            <option value=\"Russian\">Russian<\/option>\n                            <option value=\"Serbian\">Serbian<\/option>\n                            <option value=\"Slovak\">Slovak<\/option>\n                            <option value=\"Slovenian\">Slovenian<\/option>\n                            <option value=\"Spanish\">Spanish<\/option>\n                            <option value=\"Swedish\">Swedish<\/option>\n                            <option value=\"Turkish\">Turkish<\/option>\n                            <option value=\"Ukrainian\">Ukrainian<\/option>\n                            <option value=\"Vietnamese\">Vietnamese<\/option>\n                        <\/select>\n             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value=\"Finance\">Finance<\/option>\n                            <option value=\"Global Security\">Global Security<\/option>\n                            <option value=\"Human Resources\">Human Resources<\/option>\n                            <option value=\"Information Technology\">Information Technology<\/option>\n                            <option value=\"Marketing & Communications\">Marketing & Communications<\/option>\n                            <option value=\"Operations\">Operations<\/option>\n                            <option value=\"Other\">Other<\/option>\n                            <option value=\"Project Management\">Project Management<\/option>\n                            <option value=\"Real Estate\">Real Estate<\/option>\n                            <option value=\"Research & Analytics\">Research & Analytics<\/option>\n                            <option value=\"Sales\">Sales<\/option>\n                            <option value=\"Training & Quality\">Training & Quality<\/option>\n                            <option value=\"Workforce Management (WFM)\">Workforce Management (WFM)<\/option>\n                        <\/select>\n                    <\/div>\n                <\/div>\n\n                <div class=\"jdq-filter-panel-footer\">\n                    <button class=\"jdq-filter-apply-btn\">Bewerben (<span class=\"jdq-filter-count\">0<\/span>)<\/button>\n                <\/div>\n            <\/div>\n\n            <!-- Job Cards Container -->\n            <div class=\"jdq-jobs-container\"\n                 data-show-description=\"yes\"\n                 data-description-length=\"150\"\n                 data-results-per-page=\"10\"\n                 data-exclude-keyword=\"#righthead\"\n                 data-job-detail-url=\"\">\n                <!-- Jobs will be rendered here by JavaScript -->\n                <div class=\"jdq-loading\">Loading jobs...<\/div>\n            <\/div>\n\n            <!-- Hidden shortcode output -->\n            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Trainer II is responsible for delivering client focused training to address the new hire, product update and recursive training requirement of Concentrix  in support of client programs to ensure superior workforce preparation with best in class service and delivery.  This position requires attaining and maintaining certification in the Trainer Certification Program (101\/102), provides mentoring to Program Ready Trainers, curriculum review and modification as needed, and evaluation of training programs using various feedback methods.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/h2><ul><li>Responsible for day-to-day functional direction of agents within the program training classroom environment, including student progress monitoring for the duration of training, providing coaching and developmental feedback and readiness recommendations\u00a0\u00a0\u00a0 \u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/li><li>Utilize effective presentation and facilitation skills including creative training techniques and adult\/accelerated learning techniques using a variety of training delivery modalities in a classroom environment\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/li><li>Prepare and present training materials through classroom learning, hands on demonstrations, and supporting activities\u00a0\u00a0\u00a0\u00a0\u00a0<\/li><li>Accountable for achieving individual training performance metrics\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/li><li>Support and partner with Operations to transition of agents from training to production environment, ensuring competency levels meet business needs (where required)\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/li><li>Maintain relevant product knowledge for each account by taking calls, attending client and cross functional meetings (as needed), and side by side observations\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/li><li>Ensure effective, consistent communication with managers, peers, and other resource groups, including day-to-day informal interaction with clients<\/li><li>May support Instructional Design team in designing and developing training materials for various instructional delivery methods including; computer-based training, interactive, classroom training, and written job aids<\/li><li>Measure the effectiveness of training programs using various feedback methods \u2013 focus groups, interviews, and surveys that will lead to enhancement of training resources and programs based on results of evaluation\u00a0<\/li><li>Recommend curriculum modifications to Training Manager\/Supervisor on the basis of internal customer feedback and\/or Training Needs Analysis\u00a0<\/li><li>Participate and contribute to continuous learning culture by maintaining engagement on change management, product and services releases, policies, processes, and procedures\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/li><\/ul><p>\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/h2><ul><li>Bachelor&#39;s Degree in related field from a four-year college or university with two to four years of relevant experience preferred\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/li><li>Proven experience in training methodologies, and soft skills (communication skills, critical thinking, time management, team building, etc.)\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/li><li>Strong communication skills, both written and verbal\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/li><li>Proficient in\u00a0 Microsoft Office\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 \u00a0\u00a0<\/li><li>Demonstrated ability to multi-task, prioritize, and meet timelines on deliverable<\/li><li>Self-starter, sense of urgency, and works well under pressure\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/li><li>Strong attention to detail\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/li><li>Sense of professionalism and ability to develop good relationships\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/li><\/ul><p>\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/p><h2>Career Framework Role\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/h2><p>Requires knowledge and experience in own discipline; still acquiring higher level knowledge and skills<\/p><p>Analyzes possible solutions using standard procedures and principles<\/p><p>Builds knowledge of the organization, processes and customers Solves a range of straightforward problems<\/p><p>Receives a moderate level of guidance and direction<\/p><p><\/p><h2><b>Disclaimer\u00a0\u00a0 <\/b><\/h2><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p>\",\"ats_external_id\":\"R1772533\",\"location\":\"Quezon City\",\"job_type\":\"full_time\",\"salary\":\"188.5\",\"salary_type\":\"monthly\",\"salary_currency\":\"PHP\",\"updated_at\":\"2026-10-20T18:10:50.164+08:00\",\"created_at\":\"2026-10-20T18:07:28.530+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yODQ2NA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City---GBF-Tower-2-Bridgetowne\/Trainer-II_R1772533\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Training\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"b67da9176e3d1063315edce36dd07e4b\",\"descriptor\":\"Concentrix CVG Philippines, Inc.\",\"reference_id\":\"YPH08\",\"organization_reference_id\":\"YPH08\"},\"location\":{\"city\":\"Quezon City\",\"state\":null,\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"1110\",\"primary_location\":{\"id\":\"PH-QUE-GBFT2-01\",\"wid\":\"38c610687b641017db97184c78a50000\",\"descriptor\":\"PHL Quezon City - GBF Tower 2, Bridgetowne\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"marlon.anonuevo@concentrix.com\"},\"first_name\":\"Anonuevo, Marlon\"},\"categories\":[{\"descriptor\":\"CF Training\"}],\"recruiters\":[{\"id\":\"725655\",\"wid\":\"f6358e3b3d6d01ba3b34f1bd001926eb\",\"descriptor\":\"Marlon Anonuevo (725655)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC1655\",\"descriptor\":\"Trainer II\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-391492\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City---GBF-Tower-2-Bridgetowne\/Trainer-II_R1772533\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City---GBF-Tower-2-Bridgetowne\/Trainer-II_R1772533\/apply\",\"job_requisition_id\":\"R1772533\"}],\"organizations\":[{\"wid\":\"f9af6d72609801cb112f3d1e3c063ac1\",\"descriptor\":\"COGS (SITE) QUALITY & TRAINING (DIRECT)\",\"reference_id\":\"QUALTRAIN-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"b67da9176e3d1063315edce36dd07e4b\",\"descriptor\":\"Concentrix CVG Philippines, Inc.\",\"reference_id\":\"YPH08\",\"custom_reference_id\":null,\"company_reference_id\":\"YPH08\"},{\"wid\":\"c77289a81245102ee0235c5f8d000000\",\"descriptor\":\"27176 - 1800 PAK RAT - 980011030\",\"reference_id\":\"980011030\",\"custom_reference_id\":\"980011030\",\"company_reference_id\":null},{\"wid\":\"2021d2dd7895102f1b487c5f4cb70000\",\"descriptor\":\"W1039M 1800 PAK RAT\",\"reference_id\":\"W1039M\",\"custom_reference_id\":\"W1039M\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"address\":\"carloangelo.magro@concentrix.com\"},\"first_name\":\"Carlo Angelo Magro (137389)\"},\"category_groups\":[{\"id\":\"CF Training_Quality Group\",\"wid\":\"0227dc387a09017ceaef53bded65e5ef\",\"descriptor\":\"Training & Quality Group\"}],\"job_requisition\":{\"id\":\"R1772533\",\"wid\":\"8a186958fae31038cca5719110390000\",\"descriptor\":\"Trainer II\"},\"requisition_type\":\"regular\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_10\",\"wid\":\"0227dc387a09013940c6f923e165de36\",\"descriptor\":\"Grade 10\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":null,\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"1886\",\"campaign_id\":\"req-f39fbe0d27b6f6f0\",\"campaign_title\":\"Customer Service Rep \u2013 Automotive (On-Site) \",\"campaign_type\":null,\"job_title\":\"Customer Service Rep \u2013 Automotive (On-Site) \",\"street\":null,\"address\":null,\"city\":\"Mississauga\",\"state\":\"Ontario\",\"postal_code\":\"L4V 1V2\",\"region\":null,\"country\":\"Canada\",\"short_description\":\"\",\"long_description\":\"<p><strong>JOB DESCRIPTION<\/strong><\/p><p>Join a world-class team in Mississauga, as a Customer Service Representative! At Concentrix, we\u2019re looking for passionate game-changers to deliver exceptional customer experiences and solutions for one of the world\u2019s best-known brands. If you're ready to grow with a Fortune 500 company with an inclusive, award-winning culture, your new career starts here. (Military veterans are encouraged to apply.)<\/p><p><\/p><p><strong>A NEW CAREER POWERED BY YOU&nbsp;<\/strong><\/p><p>Are you looking for a career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging? Would you like to join a Fortune 500 company that earns \u201c<strong>World\u2019s Best Workplaces<\/strong>,\u201d \u201c<strong>Best Company Culture<\/strong>,\u201d and \u201c<strong>Best Companies for Career Growth<\/strong>\u201d awards every year? Then a Customer Service Representative position at Concentrix is the right place for you!<\/p><p>&nbsp;<\/p><p>As a Customer Service Representative, you\u2019ll join an organically diverse team from around the globe where all members contribute to and support each other\u2019s success and wellbeing, proudly united as \u201cgame-changers.\u201d Together, we serve as the intelligent transformation partner for the world\u2019s best-known brands, delivering exceptional customer experiences with tech-powered innovation.<\/p><p>&nbsp;<\/p><p><strong>CAREER GROWTH AND PERSONAL DEVELOPMENT<\/strong><br>This is a great opportunity to reimagine an all-new career journey and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, technologies, and ongoing support you\u2019ll need to succeed. Plus, at Concentrix, there\u2019s real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That\u2019s why we offer a range of no-cost learning and leadership development programs designed to set you on your way to the kind of career you\u2019ve always envisioned.<\/p><p>&nbsp;<\/p><p><strong>WHAT YOU WILL DO IN THIS ROLE&nbsp;<\/strong>&nbsp;<\/p><p>As a Customer Service Representative, you\u2019ll:<\/p><p>Provide inbound customer support.<\/p><p>Clarify customer requirements; probe for understanding, use decision-support tools and resources to resolve customer issues that are non-standard\/unstructured and require some clarification or conceptual thinking<\/p><p>Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>Maintain broad knowledge of client products and\/or services<\/p><p>Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>Participate in activities designed to improve customer satisfaction and business performance<\/p><p>Offer additional products and\/or services<\/p><p>Track, document and retrieve information in call tracking database<\/p><p>Deliver expert customer experiences\u2026with a smile.<br><br><\/p><p><strong>YOUR QUALIFICATIONS<\/strong><\/p><p>&nbsp;<\/p><p>Your skills, integrity, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our Customer Service Representative role include:<\/p><p>High school diploma with six plus months of customer service experience preferred<\/p><p>Courteous with strong customer service orientation<\/p><p>Strong computer navigation skills and PC Knowledge<\/p><p>Ability to effectively communicate, both written and verbally<\/p><p>&nbsp;Ability to learn including strong problem solving skills<\/p><p>&nbsp;Dependable with proficient attention to detail<\/p><p>&nbsp;Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly<\/p><p>Tolerance for repetitive work in a fast-paced, high production work environment<\/p><p>&nbsp;Ability to work as a team member, as well as independently<\/p><p>&nbsp;<\/p><p><strong>WHAT\u2019S IN IT FOR YOU<br><br><\/strong><\/p><p>One of our company\u2019s Culture Beliefs says, \u201cWe champion our people.\u201d That\u2019s why we invest in our game-changers, our infrastructure, and our capabilities to ensure long-term success for both our teams and our clients. And we\u2019ll invest in YOU to aid in your career path and in your personal development. In this role, you\u2019ll also be provided with:<\/p><p>\u00b7&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; The base salary range for this position is $21\/hr. (pay rate will not be below the applicable minimum wage), plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, a comprehensive employee assistance program (EAP), a registered retirement savings plan, paid time off, and holidays.<\/p><p>\u00b7&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Paid training and lucrative employee referral program.<\/p><p>\u00b7&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; DailyPay enrollment option to access pay \\\"early,\\\" when you want it.<\/p><p>\u00b7&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Health and wellness programs with trained partners to help promote a healthy you<\/p><p>\u00b7&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Mentorship programs that support your rewarding career journey&nbsp;<\/p><p>\u00b7&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; A modern, state-of-the-art office setting with advanced technologies and a great team.<\/p><p>\u00b7&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Programs and events that support inclusion and belonging, as well as global citizenship, sustainability, and community support.<\/p><p>\u00b7&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Company networking opportunities with organized groups in the following topics: Network of Women, Black Professionals, LGBTQ+ Pride, Ability (disabilities), Dynamic (neurodiversity), Women in Tech, OneEarth Champions, Wise Owls (experienced), and more.<\/p><p>&nbsp;<\/p><p><strong>REIMAGINE THE BEST VERSION OF YOU!&nbsp; <br><br><\/strong><\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why half a million game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d<\/p><p>&nbsp;<\/p><p><strong>JOB AVAILABILITY<\/strong><\/p><p><strong>&nbsp;<\/strong><\/p><p>We accept applications for this position on an ongoing basis. It is currently for an existing, immediate vacancy; however, we are also considering applications for future opportunities as they arise. We encourage all interested candidates to apply.<\/p><p><\/p><p><br><br><p><strong>Physical and Cognitive Requirements:&nbsp;<\/strong><br>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p><p><br><strong>Equal Opportunity Statement:<\/strong><\/p><p>Concentrix is committed to equal employment opportunity and does not discriminate on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity or expression, age, marital or family status, disability, or any other category protected by provincial human rights legislation.<\/p><p><\/p><p><strong>Reasonable Accommodation Statement:<\/strong><\/p><p>Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.&nbsp;If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"mailto:app.acco@concentrix.com\\\"><u>app.acco@concentrix.com<\/u><\/a>.&nbsp; All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/p><p><\/p><p><strong>Artificial Intelligence (AI):<\/strong><\/p><p>As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/p><p><\/p><p><strong>Work Authorization:<\/strong><\/p><p>Only qualified applicants who are legally authorized to work in Canada will be considered.<\/p><p><\/p><p><strong>For further information on available work provinces and Equal Employment Opportunity as an applicant, please click <\/strong><a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\"><strong><u>HERE<\/u><\/strong><\/a><\/p><p><\/p><p><strong>Exigences physiques et cognitives<br><\/strong><br>L\u2019employ\u00e9 doit r\u00e9guli\u00e8rement utiliser un ordinateur, un clavier, un t\u00e9l\u00e9phone ou un casque d\u2019\u00e9coute, ainsi que d\u2019autres \u00e9quipements de bureau dans le cadre des fonctions essentielles de ce poste. Le travail est g\u00e9n\u00e9ralement de nature s\u00e9dentaire.<br><\/p><p><strong>D\u00e9claration d'\u00e9galit\u00e9 des chances <br><\/strong><\/p><p>Concentrix s'engage en faveur de l'\u00e9galit\u00e9 des chances en mati\u00e8re d'emploi et ne fait aucune discrimination fond\u00e9e sur la race, l'ascendance, le lieu d'origine, la couleur, l'origine ethnique, la citoyennet\u00e9, la croyance, le sexe, l'orientation sexuelle, l'identit\u00e9 ou l'expression de genre, l'\u00e2ge, l'\u00e9tat civil ou familial, le handicap, ou toute autre cat\u00e9gorie prot\u00e9g\u00e9e par la l\u00e9gislation provinciale sur les droits de la personne.<br><\/p><p>&nbsp;<strong>D\u00e9claration d'am\u00e9nagement raisonnable<br><\/strong><\/p><p>Concentrix accueille et encourage les candidatures des candidats en situation de handicap et s'engage \u00e0 offrir un processus de recrutement inclusif.&nbsp;Si vous avez besoin d'un am\u00e9nagement raisonnable pour participer \u00e0 n'importe quelle \u00e9tape du processus de candidature ou d'entrevue, veuillez nous en informer. Les demandes peuvent \u00eatre faites en contactant <a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"mailto:app.acco@concentrix.com\\\">app.acco@concentrix.com<\/a>.&nbsp; Toutes les informations seront trait\u00e9es de mani\u00e8re confidentielle et utilis\u00e9es uniquement pour faciliter votre participation au processus de recrutement.<br><\/p><p><strong>Intelligence artificielle (IA)<br><\/strong><\/p><p>Dans le cadre de notre processus de recrutement, nous pouvons utiliser des outils d'intelligence artificielle (IA) pour aider au tri et\/ou \u00e0 l'\u00e9valuation des candidats. Ces outils pourraient \u00eatre utilis\u00e9s pour \u00e9valuer les CV, les candidatures et d'autres documents soumis afin de nous aider \u00e0 identifier les meilleurs candidats pour le poste. <br><\/p><p><strong>Autorisation de travail<br><\/strong><\/p><p>Seuls les candidats qualifi\u00e9s l\u00e9galement autoris\u00e9s \u00e0 travailler au Canada seront consid\u00e9r\u00e9s. <strong><br><br>Pour plus d'informations sur les provinces de travail disponibles et l'\u00e9galit\u00e9 des chances en mati\u00e8re d'emploi en tant que candidat, veuillez cliquer <\/strong><a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\"><strong>ICI<\/strong><\/a><strong>.<\/strong><\/p><\/p>\",\"ats_external_id\":\"CA-req-f39fbe0d27b6f6f0\",\"location\":null,\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":null,\"salary_currency\":null,\"updated_at\":\"2026-10-20T18:58:49.872Z\",\"created_at\":\"2026-10-20T17:52:56.558Z\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix.crew.talkpush.com\/apply\/concentrix\/YKXPGTG8RGQDQZ8SC63WHNNAC0TJSFNY\",\"apply_url\":\"https:\/\/concentrix.crew.talkpush.com\/apply\/concentrix\/YKXPGTG8RGQDQZ8SC63WHNNAC0TJSFNY\",\"head_count\":null,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"on_site\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-crew\",\"internal_job_listing\":null,\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":null,\"enable_onboarding\":null,\"accept_duplicate_applications\":null,\"delay_between_two_applications\":null,\"auto_call\":null,\"on_erp_listing\":null,\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":null,\"relevance_score\":\"1\"},{\"id\":\"1611\",\"campaign_id\":\"1235\",\"campaign_title\":\"GTM \/ DE \/ SN \/ EnBW \/ Kaufm\u00e4nnisch_new_Titel 3\",\"campaign_type\":\"job_application\",\"job_title\":\"Kundenbetreuer (m\/w\/d) Kundendienst Vertrieb\",\"street\":\"Hopfenbruchweg 6\",\"address\":\"Hopfenbruchweg 6\",\"city\":\"Schwerin\",\"state\":null,\"postal_code\":\"19059\",\"region\":\"Mecklenburg-Vorpommern\",\"country\":\"Germany\",\"short_description\":\"Bewirb dich jetzt in Schwerin!\",\"long_description\":\"<h3><strong>Powering what's next.<\/strong><\/h3>\\n<p><strong><img src=\\\"https:\/\/i.imgur.com\/kHDOAbz.png\\\" alt=\\\"\\\" width=\\\"300\\\" height=\\\"160\\\" \/><\/strong><\/p>\\n<p><strong>Reden kannst du? Das trifft sich gut!<br \/><\/strong>Den Rest bringen wir dir bei. Starte jetzt als <strong>Kundenbetreuer (m\/w\/d) <\/strong>in unserem <strong>Kundendienst Team<\/strong> mit Fokus auf<strong> Vertrieb<\/strong>&nbsp;- auch ohne Erfahrung.<\/p>\\n<p><strong>Das Wichtigste zuerst<\/strong><\/p>\\n<ul>\\n<li>Basis: 13,90 &euro; brutto\/Stunde<\/li>\\n<li>Zuverdienst durch leistungsorientierte Verg&uuml;tung und\/oder Provision<\/li>\\n<li>Start: ab sofort<\/li>\\n<li>Vollzeit oder Teilzeit &ndash; ab 30 Std.\/Woche<\/li>\\n<li>Servicezeiten: Montag - Freitag zwischen 08:00 - 20:00 Uhr<\/li>\\n<li>Standort: Schwerin<\/li>\\n<li>Inbound<\/li>\\n<li>Quereinsteiger willkommen!<\/li>\\n<li>Unterst&uuml;tzung durch moderne KI-Tools<\/li>\\n<li><strong> <\/strong>Unbefristeter Arbeitsvertrag&nbsp;<\/li>\\n<\/ul>\\n<p data-pm-slice=\\\"1 1 []\\\"><strong>Das erwartet dich<br \/><\/strong>Du bist der erste Ansprechpartner bei unterschiedlichen Kundenanfragen, ob telefonisch oder per E-Mail.<br \/>Immer mit dabei: Unsere KI-Tools, die dir Routineaufgaben abnehmen und dir Zeit verschaffen, denn <strong>KI ist bei uns kein Ersatz &ndash; sondern dein Teamkollege.<\/strong><\/p>\\n<p><strong>Dein Alltag<\/strong><\/p>\\n<ul>\\n<li><strong>Berate Kunden des Energieanbieters EnBW<\/strong> zu Produkten und Dienstleistungen.<\/li>\\n<li><strong>Bearbeite telefonische und schriftliche Anliegen<\/strong> zu Umz&uuml;gen, Z&auml;hlerst&auml;nden, Daten&auml;nderungen, St&ouml;rungen oder Vertragsangelegenheiten.<\/li>\\n<li>Dokumentiere die Kommunikation in der <strong>Kundendatenbank<\/strong><\/li>\\n<li><strong>Nutze moderne Tools<\/strong>, die dich smarter und besser machen<\/li>\\n<\/ul>\\n<p>Mal ganz leicht. Mal herausfordernd. Aber immer in Bewegung.<\/p>\\n<div>\\n<p><strong>Das sagen unsere Game-Changer<\/strong><br \/><img src=\\\"https:\/\/i.imgur.com\/YiZknAy.png\\\" alt=\\\"\\\" width=\\\"120\\\" height=\\\"20\\\" \/> <br \/>\\\"Die Arbeitsatmosph&auml;re ist sehr angenehm, und ich habe das Gl&uuml;ck, mit freundlichen Kolleginnen und Kollegen zusammenzuarbeiten.\\\"<\/p>\\n<p>Bei uns bist du nicht einfach &bdquo;eine Stimme&ldquo;. Du bist Teil eines Teams, das sich gegenseitig unterst&uuml;tzt.<\/p>\\n<p><strong>Das bringst du mit<br \/><\/strong>Du brauchst keinen perfekten Lebenslauf.<br \/>Was z&auml;hlt:<\/p>\\n<ul>\\n<li>Du besitzt <strong>sehr gute Deutschkenntnisse<\/strong> in Wort und Schrift.<\/li>\\n<li>Deine <strong>Kommunikation ist serviceorientiert, wertsch&auml;tzend<\/strong> und auf Augenh&ouml;he.<\/li>\\n<li>Du bist <strong>sicher im Umgang mit einem PC.<\/strong><\/li>\\n<li><strong>Neue Tools und Technologien<\/strong> sind genau dein Ding.<\/li>\\n<li>Du hast Lust <strong>mit unserem Team am Standort in Schwerin zu arbeiten<\/strong>.<\/li>\\n<\/ul>\\n<p>Erfahrung im Kundenservice? Super. Aber kein Muss.<\/p>\\n<\/div>\\n<p><strong>Benefits<br \/><\/strong>Ein Job sollte deinen einzigartigen Lebensstil unterst&uuml;tzen &ndash; und dich weiterbringen.<br \/>Deshalb bekommst du bei uns:<\/p>\\n<ul>\\n<li>Einen <strong>unbefristeten Arbeitsvertrag.<\/strong><\/li>\\n<li>Eine Anstellung in\u202f<strong>Vollzeit oder Teilzeit <\/strong>(ab\u202f30\u202fStunden pro Woche)<strong> <\/strong>&ndash; wie es f&uuml;r dich am besten passt.<\/li>\\n<li>In Absprache sind <strong>dauerhafte Fr&uuml;hschichten m&ouml;glich<\/strong>&nbsp; &ndash; f&uuml;r deine perfekte Work-Life-Balance.<\/li>\\n<li>Mit <strong>bis zu 27 Urlaubstagen<\/strong> sind sowohl kleine als auch gro&szlig;e Auszeiten m&ouml;glich.<\/li>\\n<li>Du startest mit einem <strong>intensiven Vollzeittraining<\/strong>.<\/li>\\n<li>Eine<strong> intensive Einarbeitung<\/strong> mit Mentoren &ndash; sie bringen dir alles bei.<\/li>\\n<li>Regelm&auml;&szlig;ige Coachings, Fresh-Ups und <strong>Aufbautrainings &ndash; unterst&uuml;tzt durch smarte Technologien.<\/strong><\/li>\\n<li><strong>Weiterbildungs- und Karrierem&ouml;glichkeiten<\/strong> und das sogar weltweit.<\/li>\\n<li><strong>Kostenlosen Zugang zu LinkedIn Learning<\/strong> &ndash; f&uuml;r dein Wachstum.<\/li>\\n<li>Eine finanzielle Absicherung durch eine <strong>betriebliche Altersvorsorge<\/strong>.<\/li>\\n<li>Eine attraktive Pr&auml;mie von <strong>600&euro; f&uuml;r jeden neuen Mitarbeiter, den du erfolgreich wirbst<\/strong>.<\/li>\\n<li>Veranstaltungen wie <strong>Standortfeiern, Eiscr&eacute;me-Party und Firmenl&auml;ufe<\/strong>.<\/li>\\n<li>Eine Vielzahl an Online-Shopping-Rabatten.<\/li>\\n<li>Eine von uns <strong>gef&ouml;rderte Mitgliedschaft bei Wellhub<\/strong> und in ausgew&auml;hlten Fitnessstudios.<\/li>\\n<\/ul>\\n<p><strong>Deine Bewerbung<br \/><\/strong>Wenn das alles nach dem perfekten n&auml;chsten Schritt auf deinem Karriereweg klingt, dann m&ouml;chten wir dich kennenlernen.<\/p>\\n<p>So geht&rsquo;s:<\/p>\\n<ol>\\n<li><strong> \\\"Bewerben\\\"-Button klicken<\/strong><\/li>\\n<li><strong>Daten eingeben<\/strong><\/li>\\n<li><strong>Fertig<\/strong><\/li>\\n<\/ol>\\n<p>Wir melden uns in der Regel innerhalb von 4 Werktagen bei dir.<strong>&nbsp;<\/strong><\/p>\\n<p><strong>Du hast noch Fragen? <\/strong>Unser virtueller Assistenten \\\"Dot\\\" steht dir per WhatsApp unter 01525 7294145 oder &uuml;ber den Facebook-Messenger rund um die Uhr zur Verf&uuml;gung.<\/p>\\n<p><strong>Hier arbeitet unser Team<br \/><\/strong>Concentrix Management Holding B.V &amp; Co. KG<br \/>Hopfenbruchweg 6, 19059 Schwerin<\/p>\\n<div>\\n<div>\\n<p><strong>Concentrix&nbsp;setzt sich f&uuml;r Chancengleichheit ein<\/strong>&nbsp;<\/p>\\n<p><em>Wir sind stolz darauf, als ein Team und ein Unternehmen weltweit vereint zu sein. Wir verpflichten uns, allen Bewerbenden gleiche Einstellungschancen einzur&auml;umen und ein Arbeitsumfeld zu schaffen, das frei von Diskriminierung und Bel&auml;stigung ist. Alle unsere Einstellungspraktiken basieren auf den gesch&auml;ftlichen Erfordernissen, den Stellenanforderungen und den beruflichen Qualifikationen, ohne R&uuml;cksicht auf Herkunft, Alter, Geschlechtsidentit&auml;t, sexuelle Orientierung, Religion, Familienstand oder Elternstatus, nationale Herkunft, Behinderung oder eine andere durch die geltenden nationalen Gesetze gesch&uuml;tzte Klassifizierung.<\/em>&nbsp;<br \/><em>Vielfalt und Chancengleichheit geh&ouml;ren zu den gelebten Grundwerten bei Concentrix. Deshalb sind Bewerbungen von Menschen mit Behinderung ausdr&uuml;cklich erw&uuml;nscht. Schwerbehinderte und Gleichgestellte werden bei gleicher Eignung bevorzugt eingestellt. Hierzu bieten wir individuelle Unterst&uuml;tzung an, um den f&uuml;r dich passenden Arbeitsplatz zu schaffen.<\/em>&nbsp;<\/p>\\n<p><strong>Arbeitserlaubnis<\/strong>&nbsp;<\/p>\\n<p>Gem&auml;&szlig; deutschem Recht werden f&uuml;r diese Stelle nur Bewerber ber&uuml;cksichtigt, die &uuml;ber eine g&uuml;ltige Arbeitserlaubnis in Deutschland verf&uuml;gen.&nbsp;<\/p>\\n<\/div>\\n<p>#EMEACNX<br \/>#AGENTCNX<\/p>\\n<\/div>\",\"ats_external_id\":\"DE-1235\",\"location\":\"Schwerin, Mecklenburg-Vorpommern\",\"job_type\":\"part_time\",\"salary\":\"13.90\",\"salary_type\":\"hourly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-10-21T01:59:16.773+02:00\",\"created_at\":\"2026-10-20T16:19:31.186+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-dach1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMjM1?\",\"apply_url\":\"https:\/\/concentrix-dach1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMjM1\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":\"telecommunications\",\"contract_type\":\"permanent\",\"locale\":\"de\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-dach1\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":\"0\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"830\",\"campaign_id\":\"28455\",\"campaign_title\":\"Technical Representative, IT Operations (TCF) R1769979\",\"campaign_type\":\"job_application\",\"job_title\":\"Technical Representative, IT Operations (TCF)\",\"street\":\"PHL Manila - San Lazaro Tourism & Business Park Vertex One Bldg\",\"address\":\"PHL Manila - San Lazaro Tourism & Business Park Vertex One Bldg\",\"city\":\"Santa Cruz\",\"state\":\"National Capital Region\",\"postal_code\":\"1014\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"Technical Representative, IT Operations (TCF)\\nThe Technical Representative, IT Operations (TCF) works within established procedures with a moderate degree of supervision and provides advanced system-level support of multi-user operating systems, hardware and software tools, including installation, configuration, maintenance, and support of these systems. 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Join our team as a <strong>Customer Care Agent<\/strong> and become the main point of contact for customers while supporting account-related and back-office activities.<\/p>\\n<p>This is an excellent opportunity for individuals who are customer-oriented, detail-driven, and eager to learn. Previous experience is not required, as we offer comprehensive <strong>paid training<\/strong>. You will be able to <strong>work from our modern office from Iasi<\/strong>&nbsp;in a professional, dynamic, and people-centered environment.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>\ud83d\udd27 What you will do<\/strong><\/p>\\n<p><strong>Supporting customers as their main point of contact<\/strong><\/p>\\n<ol>\\n<ul>\\n<li>Assist customers professionally and efficiently<\/li>\\n<li>Offer support via&nbsp;<strong>phone and email<\/strong><\/li>\\n<li>Deliver a positive and solution-oriented experience<\/li>\\n<\/ul>\\n<\/ol>\\n<p><strong>Handle operational and administrative tasks<\/strong><\/p>\\n<ol>\\n<ul>\\n<li>Perform&nbsp;<strong>back-office activities<\/strong>&nbsp;related to customer accounts<\/li>\\n<li>Support account-related processes and updates<\/li>\\n<\/ul>\\n<\/ol>\\n<p><strong>Work in a regulated environment<\/strong><\/p>\\n<ol>\\n<ul>\\n<li>Follow internal procedures and legal requirements carefully<\/li>\\n<li>Ensure communication and documentation are accurate and compliant<\/li>\\n<\/ul>\\n<\/ol>\\n<p><strong>\u2705 What we are looking for<\/strong><\/p>\\n<p><strong>Language skills<\/strong><\/p>\\n<ol>\\n<ul>\\n<li>Proficiency in <strong>English<\/strong><\/li>\\n<\/ul>\\n<\/ol>\\n<p><strong>Key strengths<\/strong><\/p>\\n<ol>\\n<ul>\\n<li>Strong&nbsp;<strong>attention to detail<\/strong><\/li>\\n<li>Good&nbsp;<strong>analytical and decision-making skills<\/strong><\/li>\\n<li><strong>Goal-oriented<\/strong>&nbsp;and self-motivated<\/li>\\n<li>Problem-solving<\/li>\\n<\/ul>\\n<\/ol>\\n<p><strong>Desirable, but not essential:<\/strong><\/p>\\n<ul>\\n<li>Having experience in banking operations, back office, or administrative roles is beneficial.<\/li>\\n<li>Education in business, finance, economics, or a related field is an asset.<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>\ud83c\udf81 What we offer<\/strong><\/p>\\n<p><strong>A stable role and career growth<\/strong><\/p>\\n<ul>\\n<li>Attractive salary<\/li>\\n<li>Full-time position<\/li>\\n<li>Undetermined contract<\/li>\\n<li>Strong career development opportunities in the&nbsp;<strong>FinTech industry<\/strong><\/li>\\n<\/ul>\\n<p><strong>Benefits package<\/strong><\/p>\\n<ul>\\n<li>Flexible benefits through My Benefit Platform, including meal, gift, and holiday vouchers<br \/>&bull; Private medical insurance through Medicover, gym membership, partner discounts, and Bookster membership<br \/>&bull; Professional development courses, language classes, specialized training, and access to online and in-person events<br \/>&bull; Referral bonus opportunities of up to 5,000 RON, eyeglasses discount, Easter and Christmas incentives, and Employee Assistance Program<\/li>\\n<\/ul>\\n<p><strong>\ud83d\udca1 Why join us<\/strong><\/p>\\n<p><strong>No previous experience needed<\/strong><\/p>\\n<ol>\\n<ul>\\n<li>You&rsquo;ll receive&nbsp;<strong>fully paid training<\/strong>&nbsp;from day one<\/li>\\n<\/ul>\\n<\/ol>\\n<p><strong>Real career opportunities<\/strong><\/p>\\n<ol>\\n<ul>\\n<li>Build your future in&nbsp;<strong>FinTech<\/strong><\/li>\\n<li><strong>85% of our leaders started in entry-level roles<\/strong><\/li>\\n<\/ul>\\n<\/ol>\\n<p><strong>Great workplace<\/strong><\/p>\\n<ol>\\n<ul>\\n<li>Join a company recognized as a&nbsp;<strong>Best Employer<\/strong><\/li>\\n<li>Work in an&nbsp;<strong>ESG-certified<\/strong>, modern, and people-centered environment<\/li>\\n<\/ul>\\n<\/ol>\\n<p>&nbsp;<\/p>\\n<div>\\n<div>\\n<p><strong>Eligibility to work<\/strong>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>In accordance with&nbsp;Romania&rsquo;s law, only applicants who are legally authorized to work in&nbsp;Romania&nbsp;will be considered for this position.\u202f&nbsp;<\/p>\\n<\/div>\\n<\/div>\\n<div>&nbsp;<\/div>\\n<div>\\n<p><strong>Concentrix is an equal opportunity employer <\/strong>&nbsp;<\/p>\\n<\/div>\\n<\/div>\\n<div>\\n<p><em>We're&nbsp;proudly&nbsp;united as one&nbsp;team, one company, globally.&nbsp;We're&nbsp;committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. 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Bewirb dich jetzt in Duisburg!\",\"long_description\":\"<p><strong><img src=\\\"https:\/\/i.imgur.com\/kHDOAbz.png\\\" alt=\\\"\\\" width=\\\"300\\\" height=\\\"160\\\" \/><br \/><\/strong><\/p>\\n<p><strong>Reden kannst du? Das trifft sich gut!<br \/><\/strong>Den Rest bringen wir dir bei. Starte jetzt als <strong>Kundenbetreuer (m\/w\/d) im <span data-teams=\\\"true\\\">App Kundenservice<\/span><span data-teams=\\\"true\\\">&nbsp;<\/span><\/strong>f&uuml;r die Kunden unseres Auftraggebers, einem Betreiber einer<strong> <\/strong>deutschen <strong>digitalen Banking- und Investmentplattform<\/strong>.<\/p>\\n<p><strong>Das Wichtigste zuerst<\/strong><\/p>\\n<ul>\\n<li>Basis: 14,60 &euro; brutto\/Stunde<\/li>\\n<li>Zuverdienst durch leistungsorientierte Verg&uuml;tung<\/li>\\n<li>Start: ab sofort<\/li>\\n<li>Arbeitsort: Duisburg<\/li>\\n<li>Vollzeit \/ Teilzeit (ab 30 Stunden w&ouml;chentlich)<\/li>\\n<li>Montag bis Samstag von 08:00 bis 22:00 Uhr<\/li>\\n<li>Unterst&uuml;tzung durch moderne KI-Tools<\/li>\\n<li>Unbefristeter Arbeitsvertrag&nbsp;<\/li>\\n<\/ul>\\n<p><strong>Das erwartet dich<br \/><\/strong>Du bist der erste Ansprechpartner bei unterschiedlichen Kundenanfragen, ob telefonisch, per E-Mail oder Chat.<br \/>Immer mit dabei: Unsere KI-Tools, die dir Routineaufgaben abnehmen und dir Zeit verschaffen, denn <strong>KI ist bei uns kein Ersatz &ndash; sondern dein Teamkollege.<br \/><br \/>Dein Alltag<\/strong><\/p>\\n<ul>\\n<li>Sei <strong>erster Ansprechpartner f&uuml;r die Kunden einer deutschen Neobroker Plattform<\/strong><\/li>\\n<li>Betreue die Kunden bei ihren Anliegen rund um die <strong>Nutzung der<\/strong> <strong>Online-Plattform und der Mobile App<\/strong> &ndash; von der Kontof&uuml;hrung bis zur Depotverwaltung<\/li>\\n<li>Begleite die Kunden bei der Einrichtung und Ausrichtung ihres <strong>Altersvorsorgedepots<\/strong><\/li>\\n<li><span data-teams=\\\"true\\\">Kommuniziere &uuml;ber unterschiedliche Kan&auml;le (z.B. per Telefon, Mail oder Chat) mit den Kunden und <strong>mache Aktienhandel schnell und einfach erlebbar<\/strong><\/span><\/li>\\n<li><strong>Dokumentiere die Kommunikation<\/strong> in der Kundendatenbank.<\/li>\\n<\/ul>\\n<p>Mal ganz leicht. Mal herausfordernd. Aber immer in Bewegung.<\/p>\\n<p><strong>Das sagen unsere Game-Changer<\/strong><br \/><img src=\\\"https:\/\/i.imgur.com\/kSqiodM.png\\\" alt=\\\"\\\" width=\\\"114\\\" height=\\\"19\\\" \/> &bdquo;Aus Kollegen werden Freunde! Der Teamzusammenhalt ist un&uuml;bertroffen.&ldquo;<\/p>\\n<p>Bei uns bist du nicht einfach &bdquo;eine Stimme&ldquo;. Du bist Teil eines Teams, das sich gegenseitig unterst&uuml;tzt.<\/p>\\n<p><strong>Das bringst du mit<br \/><\/strong>Du brauchst keinen perfekten Lebenslauf.<br \/>Was z&auml;hlt:<\/p>\\n<ul>\\n<li>Du besitzt <strong>sehr gute Deutschkenntnisse<\/strong> in Wort und Schrift.<\/li>\\n<li>Du hast bereits Erfahrungen im <strong>Finanzbereich oder Bankwesen<\/strong> gesammelt.<\/li>\\n<li>Gro&szlig;es\u202f<strong>Interesse an aktuellen Finanzthemen<\/strong>\u202fbringst du au&szlig;erdem mit.<\/li>\\n<li>Deine <strong>Kommunikation ist professionell<\/strong> und auf Augenh&ouml;he.<\/li>\\n<li>Du hast Lust <strong>mit unserem Team am Standort in Duisburg (N&auml;he Hauptbahnhof) zu arbeiten<\/strong><\/li>\\n<li><strong>Neue Tools und Technologien<\/strong> sind genau dein Ding<\/li>\\n<\/ul>\\n<p><strong>Du sprichst au&szlig;erdem Englisch?<\/strong> Super. Aber kein Muss.<\/p>\\n<p><strong>Benefits<br \/><\/strong>Ein Job sollte deinen einzigartigen Lebensstil unterst&uuml;tzen &ndash; und dich weiterbringen.<br \/>Deshalb bekommst du bei uns:<\/p>\\n<ul>\\n<li>Einen <strong>unbefristeten Arbeitsvertrag<\/strong><\/li>\\n<li>Eine Anstellung in\u202f<strong>Vollzeit oder Teilzeit <\/strong>&ndash; wie es f&uuml;r dich am besten passt<\/li>\\n<li>Nach erfolgreicher Einarbeitung besteht die M&ouml;glichkeit an <strong>bis zu 3 Tagen die Woche<\/strong> im <strong>Homeoffice <\/strong>zu arbeiten.<\/li>\\n<li><strong>Bis zu 27 Urlaubstage<\/strong>, f&uuml;r kleine als auch gro&szlig;e Auszeiten<\/li>\\n<li>Wir stellen dir von Anfang an <strong>einen Mentor<\/strong> zur Seite, der dich unterst&uuml;tzt<\/li>\\n<li>Regelm&auml;&szlig;ige Coachings, Fresh-Ups und <strong>Aufbautrainings &ndash; unterst&uuml;tzt durch smarte Technologien<\/strong><\/li>\\n<li><strong>Weiterbildungs- und Karrierem&ouml;glichkeiten<\/strong> und das sogar weltweit<\/li>\\n<li><strong>Kostenlosen Zugang zu LinkedIn Learning<\/strong> &ndash; f&uuml;r dein Wachstum<\/li>\\n<li>Eine finanzielle Absicherung durch eine <strong>betriebliche Altersvorsorge<\/strong><\/li>\\n<li>Eine attraktive Pr&auml;mie von <strong>600&euro; f&uuml;r jeden neuen Mitarbeiter, den du erfolgreich wirbst<\/strong><\/li>\\n<li>Veranstaltungen wie <strong>Standortfeiern, Spieleabende und Grillevents<\/strong><\/li>\\n<li>Eine Vielzahl an Online-Shopping-Rabatten<\/li>\\n<li>Eine von uns <strong>gef&ouml;rderte Mitgliedschaft bei Wellhub<\/strong> und in ausgew&auml;hlten Fitnessstudios<\/li>\\n<\/ul>\\n<p><strong>Deine Bewerbung<br \/><\/strong>Wenn das alles nach dem perfekten n&auml;chsten Schritt auf deinem Karriereweg klingt, dann m&ouml;chten wir dich kennenlernen.<\/p>\\n<p>So geht&rsquo;s:<\/p>\\n<ol>\\n<li><strong>\\\"Bewerben\\\"-Button klicken<\/strong><\/li>\\n<li><strong>Daten eingeben<\/strong><\/li>\\n<li><strong>Fertig<\/strong><\/li>\\n<\/ol>\\n<p>Wir melden uns in der Regel innerhalb von 4 Werktagen bei dir.<strong>&nbsp;<\/strong><\/p>\\n<p><strong>Du hast noch Fragen? <\/strong>Unser virtueller Assistenten \\\"Dot\\\" steht dir per WhatsApp unter 01525 7294145 oder &uuml;ber den Facebook-Messenger rund um die Uhr zur Verf&uuml;gung.<\/p>\\n<p><strong>Hier arbeitet unser Team<br \/><\/strong>Concentrix Management Holding B.V &amp; Co. 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Deshalb sind Bewerbungen von Menschen mit Behinderung ausdr&uuml;cklich erw&uuml;nscht. Schwerbehinderte und Gleichgestellte werden bei gleicher Eignung bevorzugt eingestellt. Hierzu bieten wir individuelle Unterst&uuml;tzung an, um den f&uuml;r dich passenden Arbeitsplatz zu schaffen.<\/em>&nbsp;<\/p>\\n<p><strong>Arbeitserlaubnis<\/strong>&nbsp;<\/p>\\n<p>Gem&auml;&szlig; deutschem Recht werden f&uuml;r diese Stelle nur Bewerber ber&uuml;cksichtigt, die &uuml;ber eine g&uuml;ltige Arbeitserlaubnis in Deutschland verf&uuml;gen.&nbsp;<\/p>\\n<p>#EMEACNX<br \/>#AGENTCNX<\/p>\\n<p><strong>&nbsp;<\/strong><\/p>\",\"ats_external_id\":\"DE-1225\",\"location\":\"Duisburg, Nordrhein-Westfalen\",\"job_type\":\"part_time\",\"salary\":\"14.60\",\"salary_type\":\"hourly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-10-20T14:41:33.775+02:00\",\"created_at\":\"2026-10-20T10:32:00.524+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-dach1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMjI1?\",\"apply_url\":\"https:\/\/concentrix-dach1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMjI1\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":\"banking\",\"contract_type\":\"permanent\",\"locale\":\"de\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-dach1\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":\"1\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"831\",\"campaign_id\":\"28430\",\"campaign_title\":\"Janitor R1773224\",\"campaign_type\":\"job_application\",\"job_title\":\"Personal de Limpieza\",\"street\":\"PER Lima - Avenida El Camino Real N195 Calle Santa Luisa\",\"address\":\"PER Lima - Avenida El Camino Real N195 Calle Santa Luisa\",\"city\":\"Lima\",\"state\":\"Lima\",\"postal_code\":\"1000\",\"region\":null,\"country\":\"Peru\",\"short_description\":\"Responsable de mantener en \u00f3ptimas condiciones de limpieza, orden e higiene las instalaciones asignadas, garantizando ambientes seguros, saludables y agradables para colaboradores y visitantes. 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Ilia Iliou 51\",\"address\":\"GRC Athens - Ilia Iliou 51\",\"city\":\"Athens\",\"state\":null,\"postal_code\":\"11743\",\"region\":null,\"country\":\"Greece\",\"short_description\":\"\",\"long_description\":\"<p><b>Help Shape Exceptional Customer Experiences<\/b>\u00a0<\/p><p>Are you passionate about quality, coaching, and continuous improvement? Do you have a keen eye for detail and enjoy turning insights into action?\u00a0<\/p><p>We are looking for a Quality Analyst to join our growing team and support one of the world&#39;s leading global brands. 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Us?<\/b>\u00a0<\/p><ul><li>Work with a globally recognised client\u00a0<\/li><\/ul><ul><li>International and multicultural working environment\u00a0<\/li><\/ul><ul><li>Career growth and development opportunities\u00a0<\/li><\/ul><ul><li>Ongoing training and professional development\u00a0<\/li><\/ul><ul><li>Dynamic and collaborative team culture\u00a0<\/li><\/ul><ul><li>Competitive salary and benefits package\u00a0<\/li><\/ul><ul><li>Relocation support available\u00a0<\/li><\/ul><p>\u00a0<\/p><p><b>Location<\/b>\u00a0<\/p><ul><li>Athens, Greece\u00a0<\/li><\/ul><ul><li>On-Site Role\u00a0<\/li><\/ul><p>\u00a0<\/p><p><b>Ready to Elevate Quality Standards?<\/b>\u00a0<\/p><p>Join us and help create exceptional customer experiences while developing your career in a fast-growing international environment.\u00a0<\/p><br \/><p><b>Apply today and become part of a team where quality drives success.<\/b>\u00a0<\/p><br \/>\",\"ats_external_id\":\"R1773808\",\"location\":\"Athens\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-19T22:09:32.679+08:00\",\"created_at\":\"2026-10-19T22:08:15.672+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yODQwNw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/GRC-Athens---Ilia-Iliou-51\/Quality-Evaluator-French---English_R1773808\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Quality\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Athens\",\"state\":null,\"country\":{\"wid\":\"566388c1eb974c42bd9e3da4c2f57d60\",\"iso2\":\"GR\",\"iso3\":\"GRC\",\"descriptor\":\"Greece\",\"iso_numeric\":\"300\"},\"postal_code\":\"11743\",\"primary_location\":{\"id\":\"GR-ATH-ILIAI-01\",\"wid\":\"d336840d2e5c101d47980bb2678f0000\",\"descriptor\":\"GRC 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English\",\"street\":\"GRC Athens - Ilia Iliou 51\",\"address\":\"GRC Athens - Ilia Iliou 51\",\"city\":\"Athens\",\"state\":null,\"postal_code\":\"11743\",\"region\":null,\"country\":\"Greece\",\"short_description\":\"\",\"long_description\":\"<p><b>Help Shape Exceptional Customer Experiences<\/b>\u00a0<\/p><p>Are you passionate about quality, coaching, and continuous improvement? Do you have a keen eye for detail and enjoy turning insights into action?\u00a0<\/p><p>We are looking for a Quality Analyst to join our growing team and support one of the world&#39;s leading global brands. 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performance gaps, and recommend improvement initiatives\u00a0<\/li><\/ul><ul><li>Support internal quality audits and process reviews\u00a0<\/li><\/ul><ul><li>Collaborate with Training and Operations teams to improve customer experience and business performance\u00a0<\/li><\/ul><ul><li>Maintain a strong understanding of client products, services, and program objectives\u00a0<\/li><\/ul><ul><li>Contribute to quality documentation, scorecards, and best practice frameworks\u00a0<\/li><\/ul><ul><li>Support key business metrics, operational targets, and continuous improvement initiatives\u00a0<\/li><\/ul><p>\u00a0<\/p><p><b>What We&#39;re Looking For<\/b>\u00a0<\/p><p><b>Essential Requirements<\/b>\u00a0<\/p><ul><li>Fluency in Italian (C1) &amp; English (C1)\u00a0<\/li><\/ul><ul><li>Previous experience within Quality Assurance, Quality Monitoring, Customer Experience, or Contact Centre Operations\u00a0<\/li><\/ul><ul><li>Strong analytical mindset with excellent attention to 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Do you have a keen eye for detail and enjoy turning insights into action?\u00a0<\/p><p>We are looking for a Quality Analyst to join our growing team and support one of the world&#39;s leading global brands. 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The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. \\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p>We are seeking a highly motivated and customer-focused\u00a0CSA to support enterprise customers across EMEA region in designing, deploying, scaling, and realising value from employee listening and engagement programmes powered by Microsoft Viva Glint.<\/p><br \/><p>The CSA serves as a strategic advisor, programme leader, and technical consultant, partnering with customers to build sustainable employee experience programmes that drive measurable business outcomes. This role combines customer success, consulting, programme management, stakeholder engagement, organisational change management, and technical advisory responsibilities.<\/p><p>Working closely with Customer Success Account Managers (CSAMs), People Science Consultants (PSCs), Product Engineering, and Customer HR and IT teams, the\u00a0 CSA will lead customers engagements\u00a0 through implementation, adoption, maturity, and ongoing success.<\/p><br \/><p>The ideal candidate possesses a blend of employee experience expertise, customer-facing consulting skills, and a strong understanding of HR systems, enterprise data management, identity management, and client ecosystem integrations.<\/p><br \/><p><b>Key Responsibilities:<\/b><\/p><p><b>Customer Success &amp; Strategic Advisory<\/b><\/p><ul><li>Act as a trusted advisor for strategic enterprise customers throughout their Viva Glint journey.<\/li><li>Guide customers in building mature employee listening programmes aligned to business and people priorities.<\/li><li>Facilitate executive conversations around employee engagement, organisational effectiveness, leadership accountability, and culture transformation.<\/li><li>Conduct Success Reviews, programme governance meetings, and strategic planning sessions.<\/li><li>Drive customer satisfaction, adoption, business value realisation, retention, and advocacy.<\/li><li>Develop and maintain strong relationships with HR leaders, Employee Experience teams, People Analytics teams, IT stakeholders, and executive sponsors.<\/li><\/ul><br \/><p><b>Programme Leadership &amp; Delivery Management<\/b><\/p><ul><li>Lead customer onboardings, implementations, and programme expansions.<\/li><li>Establish programme governance structures and operating models.<\/li><li>Manage survey deployment planning, readiness assessments, launch activities, and post-survey actions.<\/li><li>Coordinate cross-functional stakeholders to ensure successful delivery outcomes.<\/li><li>Support annual, census, pulse, lifecycle, onboarding, manager effectiveness, DEI, wellbeing, and eNPS programmes.<\/li><li>Identify and mitigate programme risks and lead resolution of customer escalations.<\/li><\/ul><br \/><p><b>Technical Advisory &amp; Solution Consulting<\/b><\/p><p>The\u00a0 CSA is expected to provide functional and technical guidance to customers and serve as a bridge between business stakeholders and technical implementation teams.<\/p><br \/><p><b>HRIS &amp; Employee Data Integration<\/b><\/p><ul><li>Advise customers on HRIS integration and employee data management best practices.<\/li><li>Support implementations involving Workday, SAP SuccessFactors, Oracle HCM, UKG, Cornerstone, and other HR systems.<\/li><li>Guide customers through employee data file structures, attribute mappings, data governance, and data quality requirements.<\/li><li>Help organisations design scalable employee listening programmes through effective organisational data modelling.<\/li><\/ul><br \/><p><b>Organisational Data &amp; Hierarchy Design<\/b><\/p><ul><li>Advise customers on complex organisational structures including:<ul><li>Global hierarchies<\/li><li>Matrix organisations<\/li><li>Supervisory hierarchies<\/li><li>Secondary manager relationships<\/li><li>Functional reporting structures<\/li><li>Geographic and business-unit segmentation<\/li><\/ul><\/li><li>Help customers design organisational data models that support:<ul><li>Accurate reporting<\/li><li>Role-based access controls<\/li><li>Survey targeting<\/li><li>Benchmarking<\/li><li>Data privacy requirements<\/li><li>Executive reporting<\/li><\/ul><\/li><li>Recommend best practices for employee attributes, demographic reporting, hierarchy maintenance, and organisational restructuring activities.<\/li><\/ul><br \/><p><b>Organisational Data Integration<\/b><\/p><ul><li>Advise customers on Organisational Data integration requirements.<\/li><li>Support organisational data imports through:<ul><li>MODIS (Microsoft Organisational Data Import Services)<\/li><li>SFTP-based employee data integrations<\/li><li>Automated employee data refresh processes<\/li><\/ul><\/li><li>Partner with technical teams to troubleshoot data ingestion issues and ensure ongoing data integrity.<\/li><\/ul><br \/><p><b>Identity Management &amp; Entra ID Configuration<\/b><\/p><ul><li>Guide customers through Microsoft Entra ID integration and Single Sign-On (SSO) requirements.<\/li><li>Advise on authentication strategies including:<ul><li>Microsoft Entra ID SSO<\/li><li>Attribute-Based Login<\/li><li>Employee identifiers<\/li><li>Secure access controls<\/li><\/ul><\/li><li>Support discussions regarding user provisioning, role assignments, and identity governance.<\/li><\/ul><br \/><p><b>Tenant Configuration &amp; Readiness<\/b><\/p><ul><li>Advise customers on tenant readiness and platform configuration.<\/li><li>Support setup and governance of:<ul><li>User roles and permissions<\/li><li>Access controls<\/li><li>Survey configurations<\/li><li>Reporting access<\/li><li>Email communication settings<\/li><li>Platform governance<\/li><\/ul><\/li><li>Collaborate with Solution Architects to ensure scalable platform configurations aligned with customer requirements.<\/li><\/ul><br \/><p><b>Survey Delivery &amp; Allowlisting<\/b><\/p><ul><li>Partner with customer IT organisations to ensure successful survey delivery.<\/li><li>Advise customers on:<ul><li>Allowlisting requirements<\/li><li>Email delivery best practices<\/li><li>Domain configuration<\/li><li>Communication readiness<\/li><li>Survey invitation and reminder management<\/li><\/ul><\/li><li>Identify and proactively mitigate risks impacting participation and survey communications.<\/li><\/ul><br \/><p><b>Stakeholder &amp; Escalation Management<\/b><\/p><ul><li>Act as the Voice of the Customer within Microsoft.<\/li><li>Facilitate alignment across customer executives, account teams, implementation partners, and delivery teams.<\/li><li>Lead customer escalations through resolution, coordinating with Engineering, Product, Support, and Partner teams.<\/li><li>Provide executive-level updates and risk mitigation plans when required.<\/li><\/ul><br \/><p><b>Business Growth &amp; Renewal Support<\/b><\/p><ul><li>Partner with CSAMs and Account Teams to support renewal and growth opportunities.<\/li><li>Maintain visibility into customer health, programme adoption, and business value indicators.<\/li><li>Identify opportunities to expand Viva Glint capabilities and broader Microsoft Viva solutions.<\/li><li>Contribute customer insights and product feedback to Product Engineering teams.<\/li><\/ul><br \/><p><b>Operational Excellence &amp; Leadership<\/b><\/p><ul><li>Maintain accurate programme documentation, action plans, risks, and customer records.<\/li><li>Contribute to standardisation of delivery processes and best practices across EMEA.<\/li><li>Drive knowledge sharing and continuous improvement initiatives across the Viva Glint community.<\/li><\/ul><br \/><p><b>Required Qualifications:<\/b><\/p><ul><li>Bachelor&#39;s degree or equivalent experience.<\/li><li>5&#43; years of experience in Customer Success, Consulting, Programme Management, HR Technology, Employee Experience, People Analytics, or Enterprise SaaS.<\/li><li>Experience managing enterprise and strategic customer relationships.<\/li><li>Experience leading complex, multi-stakeholder programmes.<\/li><li>Strong executive communication and presentation skills.<\/li><li>Experience working with HR technology platforms and employee data management processes.<\/li><li>Ability to translate business requirements into scalable operational solutions.<\/li><\/ul><br \/><p><b>Preferred Qualifications:<\/b><\/p><ul><li>Experience with Microsoft Viva Glint, Microsoft Viva, Qualtrics, Medallia, Culture Amp, Peakon, Workday Peakon, or similar Employee Experience platforms.<\/li><li>Knowledge of organisational development, employee engagement, people analytics, or organisational effectiveness disciplines.<\/li><li>Experience with:<ul><li>Workday<\/li><li>SAP SuccessFactors<\/li><li>Oracle HCM<\/li><li>Microsoft Entra ID<\/li><li>SFTP integrations<\/li><li>Identity and access management<\/li><\/ul><\/li><li>Understanding of:<ul><li>Organisational hierarchy management<\/li><li>Employee data governance<\/li><li>Survey methodologies<\/li><li>Change management<\/li><li>Data privacy and compliance requirements<\/li><\/ul><\/li><li>Experience operating in a global, matrixed environment.<\/li><\/ul><br \/><p><b>Success Profile:<\/b><\/p><p>The successful candidate will demonstrate:<\/p><ul><li>Customer obsession and business outcome focus.<\/li><li>Strong consulting and advisory capabilities.<\/li><li>Excellent stakeholder management skills.<\/li><li>Technical curiosity and problem-solving ability.<\/li><li>Executive presence and communication skills.<\/li><li>Ability to navigate ambiguity and complex customer environments.<\/li><li>A growth mindset and commitment to continuous learning.<\/li><li>Passion for improving employee experience through data-driven insights.<\/li><\/ul><br \/><p><b>What Success Looks Like<\/b><\/p><p>Success in this role will be measured through:<\/p><ul><li>Customer satisfaction and advocacy.<\/li><li>Adoption and maturity of Viva Glint programmes.<\/li><li>Successful survey launches and programme outcomes.<\/li><li>Reduced delivery risk and escalations.<\/li><li>Renewal and retention support.<\/li><li>Strategic customer relationships.<\/li><li>Contribution to EMEA operational excellence and delivery scalability.<\/li><\/ul><br \/><p>This role combines the strategic advisory capabilities of a Customer Success leader with the functional and technical expertise required to support complex enterprise Viva Glint deployments across EMEA. It is ideal for candidates who are equally comfortable engaging with CHROs and HR leaders while also working with HRIS teams, Entra ID administrators, and technical stakeholders to deliver successful employee experience programmes.<\/p><p>\u00a0<\/p>\",\"ats_external_id\":\"R1773742\",\"location\":\"IRL, Carlow\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-20T18:07:26.504+08:00\",\"created_at\":\"2026-10-19T20:08:57.604+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yODQwMQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/IRL-Work-at-Home\/Cloud-Solution-Architect_R1773742-1\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Research Analytics\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"IRL\",\"state\":\"Carlow\",\"country\":{\"wid\":\"04a05835925f45b3a59406a2a6b72c8a\",\"iso2\":\"IE\",\"iso3\":\"IRL\",\"descriptor\":\"Ireland\",\"iso_numeric\":\"372\"},\"postal_code\":\"D04 V1W8\",\"primary_location\":{\"id\":\"IE-WFH-INDIR-01\",\"wid\":\"b67da9176e3d1062f9dd7354fcd0bda0\",\"descriptor\":\"IRL Work-at-Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"barbara.wajda@concentrix.com\"},\"first_name\":\"Wajda, Barbara\"},\"categories\":[{\"descriptor\":\"CF Research Analytics\"}],\"recruiters\":[{\"id\":\"102070342\",\"wid\":\"c18eedc154b510018e4ee9805d9f0000\",\"descriptor\":\"Barbara Wajda (102070342)\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JT0879\",\"descriptor\":\"Sr. Consultant, Research Analytics (TCF)\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-391456\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/IRL-Work-at-Home\/Cloud-Solution-Architect_R1773742-1\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/IRL-Work-at-Home\/Cloud-Solution-Architect_R1773742-1\/apply\",\"job_requisition_id\":\"R1773742\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"zoubida.harim@concentrix.com\"},\"first_name\":\"Zoubida Harim (103495184)\"},\"category_groups\":[{\"id\":\"CF Research_Analytics Group\",\"wid\":\"0227dc387a09011dc9089e8ced656aec\",\"descriptor\":\"Research & Analytics Group\"}],\"job_requisition\":{\"id\":\"R1773742\",\"wid\":\"bf25eae45592103887ae726086510000\",\"descriptor\":\"Cloud Solution Architect\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":\"RECRUITING_INSTRUCTION-3-6\",\"compensation_grade\":{\"id\":\"CF Grade_T7\",\"wid\":\"3de6ae7f50f0101061226c9985b90000\",\"descriptor\":\"Grade T7\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":null,\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"1491\",\"campaign_id\":\"1219\",\"campaign_title\":\"Advisor II, B2B Sales R1773655\",\"campaign_type\":\"job_application\",\"job_title\":\"Lead Growth Representative - (Swedish speaking) - Hybrid - High Tech - HT02\",\"street\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"address\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"postal_code\":\"8020\",\"region\":\"Catalu\u00f1a\",\"country\":\"Spain\",\"short_description\":\" .\",\"long_description\":\"<p><span style=\\\"color:#000000\\\"><b>Experience the power of a game-changing career\u00a0<\/b><\/span><\/p><br \/><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\">Are you passionate about sales, technology and business growth? Do you enjoy identifying new opportunities, building relationships and helping businesses find the right solutions?\u00a0<\/span><\/p><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\">At Concentrix, we are looking for a<b> Lead Growth Representative<\/b> to support\u00a0one of our projects, driving lead conversion, partner engagement and new business opportunities across the SMB segment.\u00a0<\/span><\/p><br \/><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\">In this role, you will work closely with partners, channel managers and sales teams to qualify opportunities, engage potential customers and accelerate the sales process. You&#39;ll combine proactive outreach, data-driven sales strategies and relationship building to help drive business growth.\u00a0<\/span><\/p><br \/><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\"><b>What you will do in this role\u00a0<\/b><\/span><\/p><br \/><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\">- Drive lead conversion and partner growth: Qualify and follow up on marketing-generated and partner-led opportunities, collaborate with partners and\u00a0 channel managers, and ensure opportunities progress efficiently through the sales pipeline.\u00a0<br \/>- Generate new business opportunities: Conduct proactive outreach through phone, email and LinkedIn to identify potential customers across the SMB and unattended customer segments. Research accounts, understand customer needs and communicate the value of\u00a0the\u00a0products and solutions.\u00a0<br \/>- Execute sales campaigns: Support targeted outbound campaigns, new product initiatives and regional sales strategies, working with country sales and channel teams to develop sales plans and re-engage stalled opportunities.\u00a0<br \/>- Manage CRM and sales performance: Maintain accurate and up-to-date records in Salesforce or similar CRM systems, monitor lead aging and conversion metrics, and ensure smooth handovers to account managers and inside sales teams.\u00a0<br \/>- Collaborate and continuously improve: Provide feedback on lead quality, identify opportunities to improve sales workflows and partner engagement, and follow up on outstanding opportunities to support faster sales cycles.\u00a0<\/span><\/p><br \/><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\"><b>Your qualifications\u00a0<\/b><\/span><\/p><br \/><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\">- Fluent or bilingual in Swedish plus advanced English\u00a0<br \/>- 1\u20133 years of experience in lead generation, sales development or inside sales, preferably in a B2B, high-tech or SaaS environment.\u00a0<br \/>- Proven experience in lead generation, cold calling and delivering sales pitches, with a strong focus on achieving or exceeding targets.\u00a0<br \/>- Excellent verbal communication, interpersonal and phone sales skills, with confidence engaging potential customers and business partners.\u00a0<br \/>- A strong interest in technology and the ability to explain product benefits in terms of customer needs; knowledge of the SMB market is a plus.\u00a0<br \/>- Experience with Salesforce or similar CRM platforms; familiarity with outreach tools such as Outreach or Salesloft is an advantage.\u00a0<br \/>- Strong analytical and organisational skills, including pipeline management, prioritisation and time management.\u00a0<br \/>- A proactive, goal-oriented and collaborative mindset, with the ability to adapt to a fast-paced, changing environment.\u00a0<\/span><\/p><br \/><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\"><b>What&#39;s in it for you?\u00a0<\/b><\/span><\/p><br \/><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\">- Full-time position: 39 hours per week, rotative Monday to Saturdayfrom 9:00 to 20:00\u00a0<br \/>- Salary base of 25.000 euros gross \/year plus up to 5.000 euros gross \/year plus private medical insurance\u00a0<br \/>- Training and development opportunities to help you grow your career.\u00a0<br \/>- Multicultural and dynamic work environment with colleagues from around the world.\u00a0<br \/>- Career growth opportunities within Concentrix.\u00a0<br \/>- Employee discounts on a wide range of products and services.\u00a0<br \/>- Wellbeing initiatives and access to resources to support your physical and mental health.\u00a0<br \/>- Modern office environment with a collaborative and supportive culture.\u00a0<\/span><\/p><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\">Experience the best version of you\u00a0<\/span><\/p><br \/><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\">At Concentrix, we believe that our people are at the heart of everything we do. We create an environment where you can develop your skills, take on new challenges and grow your career.\u00a0<\/span><\/p><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\">If you&#39;re ready to take the next step in your sales career and help businesses discover the right technology solutions, we&#39;d love to hear from you!\u00a0<\/span><\/p><br \/><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\"><i>Concentrix is an equal opportunity employer\u00a0\u00a0<\/i>\u00a0<\/span><\/p><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\"><i>\u00a0<\/i>\u00a0<\/span><\/p><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\"><i>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. 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We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as a&nbsp;<strong>Senior O2C Specialist in Porto, Portugal (On-Site)<\/strong>, you will ensure that performance goals are met across all operations. And that we fulfil client expectations related to operational excellence: high targets regarding quality, efficiency &amp; customer journey improvement.<\/p>\\n<p><strong>Career growth and personal development<\/strong><\/p>\\n<p>We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed. At Concentrix, there&rsquo;s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p><strong>What you will do in this role<\/strong><\/p>\\n<p>As a Senior O2C Specialist, you will:<\/p>\\n<ul>\\n<li>Lead, manage and perform O2C operations: order management, billing, collections, cash application, and dispute resolution.<\/li>\\n<li>Prepare and Review AR aging reports, drive collection strategies, and reduce DSO.<\/li>\\n<li>Manage customer and internal stakeholder relationships, resolve escalated disputes, and negotiate payment terms.<\/li>\\n<li>Ensure compliance with Audit\/SOX\/internal controls, accounting standards, IFRS and tax implications.<\/li>\\n<li>Drive process automation, standardization, and efficiency initiatives.<\/li>\\n<li>Support month-end &amp; quarter-end closing, reconciliations, and reporting to senior management.<\/li>\\n<li>Train and mentor junior O2C specialists to build a strong team.<\/li>\\n<li>Collaborate with cross-functional teams (Sales, Logistics, Treasury, Tax).<\/li>\\n<\/ul>\\n<p><strong>Your qualifications<\/strong><\/p>\\n<p>Concentrix is a great match if you:<\/p>\\n<ul>\\n<li>Are fluent in French (written and spoken at C2 level) And proficiency in English (written and spoken at C1 level)<\/li>\\n<li>Have 5&ndash;7 years of experience in O2C \/ AR \/ Finance Operations, with at least 2 years in a supervisory\/lead role.<\/li>\\n<li>Deep knowledge of O2C processes, financial controls, and compliance frameworks.<\/li>\\n<li>Have strong analytical and problem-solving skills.<\/li>\\n<li>Have excellent stakeholder management and negotiation skills.<\/li>\\n<li>Have hands-on experience in ERP systems (SAP\/Oracle\/NetSuite\/Workday).<\/li>\\n<li>Have exposure to global business environments and multi-currency transactions.<\/li>\\n<li>Have leadership and mentoring capabilities.<\/li>\\n<li>Have advanced Excel and Reporting Skills<\/li>\\n<\/ul>\\n<p>If you feel you don&rsquo;t check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it&rsquo;s this or another role.<\/p>\\n<p><strong>What&rsquo;s in it for you<\/strong><\/p>\\n<p>In this role, we offer benefits that help you support your unique lifestyle:<\/p>\\n<ul>\\n<li>Competitive salary (base and additional bonuses)<\/li>\\n<li>Permanent Contract<\/li>\\n<li>Mon-Fri: 9AM-6PM<\/li>\\n<li>Health insurance since day 1<\/li>\\n<li>Relocation assistance included<\/li>\\n<li>Join a start-up project<\/li>\\n<li>Central location in Porto,&nbsp;Portugal<\/li>\\n<li>Bring-a-friend (referral) bonus opportunities<\/li>\\n<li>Full paid training on the company and the project you'll be working on<\/li>\\n<li>Career development programs<\/li>\\n<\/ul>\\n<p><strong>Experience the best version of you!<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p><strong>Concentrix is an equal-opportunity employer<\/strong><\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em><\/p>\\n<p><strong>Eligibility to work<\/strong><\/p>\\n<p>In accordance with Portugal&rsquo;s law, only applicants who are legally authorized to work in Portugal will be considered for this position.<\/p>\\n<p>&nbsp;<\/p>\",\"ats_external_id\":\"PT-1828\",\"location\":\"Porto, Porto\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-19T09:28:31.783+01:00\",\"created_at\":\"2026-10-19T09:26:39.502+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xODI4?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xODI4\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"1\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"3\",\"auto_call\":\"0\",\"on_erp_listing\":\"0\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"837\",\"campaign_id\":\"28358\",\"campaign_title\":\"Sr. Technical, IT Data Analysis (TCF) R1773542\",\"campaign_type\":\"job_application\",\"job_title\":\"Senior Data Analyst - SQL & Python\",\"street\":\"Omaha, NE 68179\",\"address\":\"Omaha, NE 68179\",\"city\":\"Omaha\",\"state\":\"Nebraska\",\"postal_code\":\"68179\",\"region\":null,\"country\":\"United States of America\",\"short_description\":\"We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.\\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur gamechangers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<br \/><p><b>Role: Data Analyst - SQL &amp; Python<\/b><\/p><p><b>Location: Omaha, NE (Onsite \u2013 5 days a week)<\/b><\/p><br \/><p><b>Job Description<\/b><br \/>We are looking for a highly skilled Data Analyst - Analytics &amp; Automation with a strong technical foundation and a passion for turning complex data into meaningful business outcomes. In this role, you will apply advanced analytics, automation, and problem-solving skills to improve operational workflows, enhance data quality, and support smarter decision-making. This is an exciting opportunity for a self-driven professional who thrives in cross-functional environments and enjoys building end-to-end data solutions that create measurable impact.<\/p><br \/><p><b>Responsibilities<\/b><\/p><ul><li>Analyze complex datasets to identify trends, patterns, root causes, and opportunities for operational improvement<\/li><li>Develop and maintain scalable Python-based solutions for data analysis, automation, and workflow optimization<\/li><li>Write, optimize, and validate advanced SQL queries to support reporting, data integrity, and performance improvement<\/li><li>Use advanced Excel capabilities, including complex formulas, pivot tables, and data modeling, to support business analysis and reporting needs<\/li><li>Translate technical findings into clear, actionable insights for both technical and non-technical stakeholders<\/li><li>Partner with cross-functional teams to understand business requirements and deliver data-driven solutions aligned to operational goals<\/li><li>Identify manual, repetitive processes and implement automation opportunities to improve efficiency and data accuracy<\/li><li>Deliver end-to-end analytics solutions, from data extraction and validation through insight generation and production support<\/li><li>Support, enhance, and troubleshoot EMS platforms, including Leader and Trip Optimizer, through data monitoring, analysis, and continuous improvement<\/li><li>Build dashboards and visual analytics using Tableau or similar BI tools, where applicable, to improve visibility and decision-making<\/li><li>Contribute to a culture of operational excellence through strong ownership, precision, and continuous improvement<\/li><\/ul><br \/><p><b>Qualifications<\/b><\/p><ul><li>4-8 years of hands-on experience developing Python-based solutions with a strong focus on data analytics and automation<\/li><li>Strong scripting and programming expertise in Python for analytics, automation, and scalable solution development<\/li><li>Advanced proficiency in SQL for querying, data validation, and query performance optimization<\/li><li>Expert-level Excel skills, including complex formulas, pivot tables, and data modeling<\/li><li>Exceptional analytical and problem-solving skills with the ability to derive insights from complex datasets<\/li><li>Strong verbal and written communication skills, with the ability to present technical concepts clearly to diverse audiences<\/li><li>Proven success working effectively in cross-functional team environments<\/li><li>Demonstrated ability to identify and implement automation opportunities that reduce manual effort and improve data quality<\/li><li>Experience delivering end-to-end analytics solutions from data extraction through production deployment<\/li><li>Preferred: Experience building dashboards and analytics in Tableau or similar business intelligence tools<\/li><li>Preferred: Prior experience with PTC systems and Energy Management Systems (EMS), including Leader and Trip Optimizer<\/li><li>Self-motivated, detail-oriented, and committed to high-quality execution and continuous improvement<\/li><\/ul><br \/><p>The base salary for this position is $ 92,250 to $99,900 plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program, 401(k) retirement plan, paid time off and holidays and paid learning days.<\/p><br \/><p>The deadline to apply for this position is: 10\/21\/2026. This position is for an existing, immediate vacancy. We are currently seeking to fill this role with an individual who can start as soon as possible.<\/p><br \/><p>As part of the hiring process, candidates may be required to undergo background screening and identity verification, where permitted by applicable law and consistent with the requirements of the role.\u00a0 Certain verification processes used by the Company or its service providers may involve technologies that rely on biometric identifiers or biometric information, where permitted by law.\u00a0 If biometric identifiers or biometric information are collected, used, or stored, the Company will provide the legally required disclosures and obtain any required written consent prior to such collection, and will handle such information in accordance with applicable biometric privacy laws and Company policies.<\/p><br \/><p>#LI-Onsite<\/p><p>#Omaha<\/p><p>#Nebraska<\/p><br \/><p><br \/><b>Physical and Mental Requirements:<br \/>\u00a0<br \/><\/b>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p><p><b>\u00a0<\/b><\/p><p><b>Equal Employment Opportunity:<br \/><br \/><\/b><\/p><p>Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.<\/p><p>\u00a0<\/p><p>For more information regarding your EEO rights as an applicant, please visit the following websites:<\/p><p><span style=\\\"color:#007380\\\">\u00b7\u00a0\u00a0\u00a0\u00a0<\/span><a target=\\\"_blank\\\" href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf\\\"><span style=\\\"color:#0000ff\\\"><u>English<\/u><\/span><\/a><span style=\\\"color:#007380\\\">\u00a0\u00a0 <\/span><\/p><p><span style=\\\"color:#007380\\\">\u00b7\u00a0\u00a0\u00a0<\/span><a target=\\\"_blank\\\" href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf\\\"><span style=\\\"color:#0000ff\\\"><u>Spanish<\/u><\/span><\/a><span style=\\\"color:#007380\\\"> <\/span><\/p><p><\/p><p><b>Accommodation:<br \/><br \/><\/b><\/p><p><span style=\\\"color:#000000\\\">Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.\u00a0If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <\/span><a target=\\\"_blank\\\" href=\\\"mailto:app.acco@concentrix.com\\\"><span style=\\\"color:#007380\\\"><u>app.acco@concentrix.com<\/u><\/span><\/a><span style=\\\"color:#000000\\\">.\u00a0 All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/span><\/p><p><span style=\\\"color:#ff0000\\\">\u00a0<\/span><\/p><p><b>Artificial Intelligence:<br \/><br \/><\/b><\/p><p><span style=\\\"color:#000000\\\">As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. 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Dabei arbeitest du eng mit unseren Key Account Managern zusammen, \u00fcbernimmst jedoch die fachliche Verantwortung f\u00fcr dein Marktsegment und treibst dessen Wachstum aktiv voran. <\/p><br \/><p>Werde Teil eines erfahrenen Teams und gestalte die Zukunft moderner Forderungsmanagement-Services aktiv mit! <\/p><br \/><p>Und zwar mit folgenden Rahmenbedingungen: <\/p><p>Start ab sofort | Vollzeit | Standort Deutschland \u2013 100 % Homeoffice m\u00f6glich | Deutsch (C2) &amp; Englisch (C1) | unbefristet <\/p><br \/><p><b>Deine Aufgaben<\/b><\/p><p>Als Senior Business Development Manager (w\/m\/d) Forderungsmanagement &amp; Collections in unserem Team wirst du: <\/p><ul><li>Unsere Bestandskunden bei der Weiterentwicklung ihrer Prozesse im Bereich <b>Forderungsmanagement<\/b>, <b>Inkasso (Debt Collection)<\/b> und <b>Debitorenmanagement<\/b> beraten.<\/li><li>Als fachlicher Ansprechpartner f\u00fcr komplexe Fragestellungen rund um <b>Collections<\/b>, <b>Mahnwesen<\/b>, <b>Forderungsmanagement<\/b> und <b>Outsourcing-L\u00f6sungen<\/b> fungieren.<\/li><li>Eigenverantwortlich <b>Gesch\u00e4ftspotenziale<\/b> im Bereich <b>Forderungsmanagement &amp; Collections<\/b> identifizieren, entwickeln und Kunden bei der Einf\u00fchrung neuer Services, Prozesse und <b>Outsourcing-L\u00f6sungen<\/b> beraten.<\/li><li>Kundenanforderungen analysieren und diese gemeinsam mit unseren <b>Delivery- und Operations-Teams<\/b> in passgenaue <b>BPO-L\u00f6sungen<\/b> \u00fcbersetzen.<\/li><li><b>Ausschreibungen<\/b>, <b>Angebotsprozesse<\/b>, <b>Business Cases<\/b> und <b>Solution Designs<\/b> fachlich begleiten.<\/li><li>Als Sparringspartner auf <b>Management-Ebene<\/b> nachhaltige und vertrauensvolle <b>Kundenbeziehungen<\/b> aufbauen und weiterentwickeln.<\/li><li><b>Markttrends<\/b> und <b>regulatorische Entwicklungen<\/b> im Bereich Forderungsmanagement beobachten und daraus Impulse f\u00fcr innovative L\u00f6sungen ableiten.<\/li><li>Eng mit internen Experten aus <b>Operations<\/b>, <b>Delivery<\/b> und <b>Transformation<\/b> zusammenarbeiten, um eine erfolgreiche Umsetzung kundenspezifischer L\u00f6sungen sicherzustellen.<\/li><\/ul><br \/><p><b>Dein Profil<\/b><\/p><p>Concentrix passt perfekt zu dir, wenn du:<\/p><ul><li>\u00dcber mehrj\u00e4hrige Berufserfahrung im <b>Forderungsmanagement<\/b>, <b>Inkasso<\/b>, <b>Collections<\/b>, <b>Accounts Receivable Management (ARM)<\/b> oder <b>Credit Management<\/b> verf\u00fcgst.<\/li><li>Idealerweise bereits bei einem <b>Inkassodienstleister<\/b>, <b>BPO-Anbieter<\/b>, <b>Finanzdienstleister<\/b>, <b>Payment-Anbieter<\/b> oder einer <b>Bank<\/b> gearbeitet hast.<\/li><li>Erfahrung in der Entwicklung von <b>Gesch\u00e4ftspotenzialen<\/b>, der Erstellung von <b>Business Cases<\/b> oder der Positionierung komplexer <b>Dienstleistungen<\/b> und <b>Outsourcing-L\u00f6sungen<\/b> mitbringst.<\/li><li>Die operativen Prozesse entlang des <b>Order-to-Cash-(O2C)-Lifecycles<\/b> verstehst und aktiv mitgestaltet hast.<\/li><li>Erfahrung in der Beratung von Kunden zu Themen wie <b>Inkasso<\/b>, <b>Outsourcing<\/b>, <b>Prozessoptimierung<\/b>, <b>Transformation<\/b> oder <b>Collections Strategy<\/b> mitbringst.<\/li><li>Spa\u00df daran hast, Kundenanforderungen zu verstehen und gemeinsam tragf\u00e4hige L\u00f6sungen f\u00fcr komplexe fachliche und operative Herausforderungen zu entwickeln.<\/li><li>Erfahrungen mit <b>Business Process Outsourcing (BPO)<\/b>, <b>Shared Services<\/b> oder <b>Managed Services<\/b> gesammelt hast.<\/li><li>Kenntnisse im <b>Credit Risk Management<\/b>, <b>Risikomanagement<\/b> oder angrenzenden Prozessen im <b>Forderungs- und Debitorenmanagement<\/b> mitbringst.<\/li><li>Idealerweise Erfahrung im Umfeld von <b>Financial Services<\/b>, <b>Banking<\/b>, <b>Payment<\/b>, <b>Telekommunikation<\/b>, <b>Energieversorgung<\/b> oder <b>BPO<\/b> gesammelt hast.<\/li><li>Dich sicher auf <b>Management-Ebene<\/b> bewegst und langfristige <b>Kundenbeziehungen<\/b> aufbauen sowie weiterentwickeln kannst.<\/li><li>Eine hohe Affinit\u00e4t f\u00fcr <b>Digitalisierung<\/b>, <b>Prozessverbesserungen<\/b> und <b>innovative Technologien<\/b> mitbringst.<\/li><li>\u00dcber <b>sehr gute Deutschkenntnisse (C2)<\/b> sowie <b>gute Englischkenntnisse (C1)<\/b> verf\u00fcgst.<\/li><\/ul><br \/><p><b>Unsere Benefits <\/b><\/p><ul><li>In dieser Position bieten wir dir Benefits, die deinen einzigartigen Lebensstil unterst\u00fctzen: <\/li><li>Ein internationales und dynamisches Arbeitsumfeld mit einem unbefristeten Arbeitsvertrag. <\/li><li>100% Homeoffice und flexible Arbeitszeiten. <\/li><li>Eine betriebliche Altersvorsorge und steuerliche Vorteile. <\/li><li>Kostenloser Zugang zu LinkedIn Learning und der Concentrix University. <\/li><li>Weiterbildungs- und Entwicklungsm\u00f6glichkeiten. <\/li><li>Internationale Karriereperspektiven innerhalb der Concentrix-Gruppe. <\/li><li>Corporate Benefits und Sportangebote (z. B. eine gef\u00f6rderte Mitgliedschaft bei Wellhub).  <\/li><\/ul><br \/><p><b>Wenn das nach deinem n\u00e4chsten beruflichen Schritt klingt, dann m\u00f6chten wir dich unbedingt kennenlernen. <\/b><\/p><p>Bewirb dich jetzt direkt \u00fcber unser Online-Formular: <\/p><p>https:\/\/jobs.concentrix.com <\/p><br \/><p><b>Du hast noch Fragen? <\/b><\/p><p>Bei R\u00fcckfragen steht dir Lena Barta unter lena.barta&#64;concentrix.com gerne zur Verf\u00fcgung. <\/p><br \/><p><b>Das sind wir <\/b><\/p><p>Concentrix ist ein weltweit f\u00fchrendes Unternehmen im Bereich Customer Experience und Business Solutions. Mit \u00fcber 440.000 Mitarbeitenden in mehr als 40 L\u00e4ndern unterst\u00fctzen wir Top-Marken mit innovativen Services und digitalen L\u00f6sungen.  <\/p><br \/><p><b>Vielfalt und Chancengleichheit geh\u00f6ren zu den gelebten Grundwerten bei Concentrix <\/b><\/p><p><i>Wir sind stolz darauf, als ein Team und ein Unternehmen weltweit vereint zu sein. Wir verpflichten uns, allen Bewerbenden gleiche Einstellungschancen einzur\u00e4umen und ein Arbeitsumfeld zu schaffen, das frei von Diskriminierung und Bel\u00e4stigung ist. Alle unsere Einstellungspraktiken basieren auf den gesch\u00e4ftlichen Erfordernissen, den Stellenanforderungen und den beruflichen Qualifikationen, ohne R\u00fccksicht auf Herkunft, Alter, Geschlechtsidentit\u00e4t, sexuelle Orientierung, Religion, Familienstand oder Elternstatus, nationale Herkunft, Behinderung oder eine andere durch die geltenden nationalen Gesetze gesch\u00fctzte Klassifizierung. <\/i><\/p><p><i>Bewerbungen von Menschen mit Behinderung sind ausdr\u00fccklich erw\u00fcnscht. Schwerbehinderte und Gleichgestellte werden bei gleicher Eignung bevorzugt eingestellt. Hierzu bieten wir individuelle Unterst\u00fctzung an, um den f\u00fcr dich passenden Arbeitsplatz zu schaffen.  <\/i><\/p><br \/><p>#LIREMOTE #CNXEMEA #EMEACNX<\/p>\",\"ats_external_id\":\"R1773347\",\"location\":\"Osnabr\u00fcck, Lower Saxony\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-16T22:10:01.077+08:00\",\"created_at\":\"2026-10-16T22:06:03.570+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yODMwOQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/DEU--Osnabrck-Work-at-Home\/Senior-Business-Development-Manager--w-m-d--Forderungsmanagement---Collections_R1773347\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Sales\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Osnabr\u00fcck\",\"state\":\"Lower Saxony\",\"country\":{\"wid\":\"dcc5b7608d8644b3a93716604e78e995\",\"iso2\":\"DE\",\"iso3\":\"DEU\",\"descriptor\":\"Germany\",\"iso_numeric\":\"276\"},\"postal_code\":\"49078\",\"primary_location\":{\"id\":\"DE-WAH-OSNAB-00\",\"wid\":\"632bd42796ce016255c5867f6308a845\",\"descriptor\":\"DEU  Osnabr\u00fcck Work-at-Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"lena.barta@concentrix.com\"},\"first_name\":\"Barta, Lena\"},\"categories\":[{\"descriptor\":\"CF Sales\"}],\"recruiters\":[{\"id\":\"102575142\",\"wid\":\"da7d7d2449a21010325e9b28f0540000\",\"descriptor\":\"Carolin Timmins (102575142)\"},{\"id\":\"102575204\",\"wid\":\"da7d7d2449a21010325d5d387fd00000\",\"descriptor\":\"Lena Barta (102575204)\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC1413\",\"descriptor\":\"Director, Sales\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-391172\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/DEU--Osnabrck-Work-at-Home\/Senior-Business-Development-Manager--w-m-d--Forderungsmanagement---Collections_R1773347\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/DEU--Osnabrck-Work-at-Home\/Senior-Business-Development-Manager--w-m-d--Forderungsmanagement---Collections_R1773347\/apply\",\"job_requisition_id\":\"R1773347\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"thomas.kaschner@concentrix.com\"},\"first_name\":\"Thomas Kaschner (103543429)\"},\"category_groups\":[{\"id\":\"CF Sales_Account Management Group\",\"wid\":\"0227dc387a0901ea4514e199ed6567ed\",\"descriptor\":\"Sales & Account Management Group\"}],\"job_requisition\":{\"id\":\"R1773347\",\"wid\":\"c59fc3cc3f9a10379f605c6af50b0000\",\"descriptor\":\"Senior Business Development Manager (w\/m\/d) Forderungsmanagement & Collections\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":\"External\",\"compensation_grade\":{\"id\":\"CF Grade_5\",\"wid\":\"0227dc387a0901c813f4eca7e0659532\",\"descriptor\":\"Grade 5\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":null,\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"841\",\"campaign_id\":\"28299\",\"campaign_title\":\"Associate, Facilities R1770621\",\"campaign_type\":\"job_application\",\"job_title\":\"Associate, Facilities\",\"street\":\"PHL Quezon City - Spark Place 11th Flr\",\"address\":\"PHL Quezon City - Spark Place 11th Flr\",\"city\":\"Quezon City\",\"state\":\"National Capital Region\",\"postal_code\":\"1121\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"Facilities Engineer is responsible for overseeing overall site operation mainly focusing on critical equipment maintenance, compliance and process optimization. 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We\u2019re looking for passionate game-changers to deliver exceptional customer experiences and solutions for one of the world\u2019s best-known brands. If you're ready to grow with a Fortune 500 company with an inclusive, award-winning culture, your new career starts here. (Military veterans are encouraged to apply.)<\/p><p>&nbsp;<\/p><p><strong>A NEW CAREER POWERED BY YOU<\/strong><\/p><p><strong>&nbsp;<\/strong><\/p><p>Are you looking for a career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging? Would you like to join a Fortune 500 company that earns \u201c<strong>World\u2019s Best Workplaces<\/strong>,\u201d \u201c<strong>Best Company Culture<\/strong>,\u201d and \u201c<strong>Best Companies for Career Growth<\/strong>\u201d awards every year? Then an Automotive Customer Service Representative position at Concentrix is the right place for you!<\/p><p>&nbsp;<\/p><p>As an Automotive Customer Service Representative, you\u2019ll join an organically diverse team from around the globe where all members contribute to and support each other\u2019s success and wellbeing, proudly united as \u201cgame-changers.\u201d Together, we serve as the intelligent transformation partner for the world\u2019s best-known brands, delivering exceptional customer experiences with tech-powered innovation.<\/p><p>&nbsp;<\/p><p><strong>CAREER GROWTH AND PERSONAL DEVELOPMENT<\/strong><\/p><p><br>This is a great opportunity to reimagine an all-new career journey and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, technologies, and ongoing support you\u2019ll need to succeed. Plus, at Concentrix, there\u2019s real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That\u2019s why we offer a range of no-cost learning and leadership development programs designed to set you on your way to the kind of career you\u2019ve always envisioned.<\/p><p><strong>&nbsp;<\/strong><\/p><p><strong>WHAT YOU WILL DO IN THIS ROLE&nbsp;<\/strong><\/p><p>&nbsp;<\/p><p>As an Automotive Customer Service Representative, you will:<\/p><ul><li><p>Passionately assist automotive customers, respond to their questions and inquiries, and resolve any concerns regarding the client's products and\/or services.<\/p><\/li><li><p>Effectively troubleshoot technical issues of hardware, software, networking, or other client products, make follow-up outbound calls to customers or other parties, and follow appropriate escalation paths as needed.<\/p><\/li><li><p>Provide inbound customer support for customers to resolve technical issues, billing concerns and vehicle connectivity needs<\/p><\/li><li><p>Deliver expert customer experiences\u2026with a smile<br><\/p><\/li><\/ul><p><strong>YOUR QUALIFICATIONS<\/strong><\/p><p>&nbsp;<\/p><p>Your skills, integrity, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our Automotive Customer Service Representative role include:<\/p><ul><li><p>18 years or older with secondary education<\/p><\/li><li><p>Talent, passion, and patience to deliver excellence in customer service<\/p><\/li><li><p>1-3 years of customer service work experience (in a Contact Centre environment preferred)<\/p><\/li><li><p>You will be expected to utilize multiple systems on a PC throughout your day to day and must pass technical assessments to show those skills.<\/p><\/li><li><p>Able to speak, write and understand English and French which will be confirmed by an assessment<\/p><\/li><li><p>Be able to pass a typing test with at least 30WPM<strong><br><\/strong><\/p><\/li><\/ul><p><strong>WHAT\u2019S IN IT FOR YOU<br><\/strong><\/p><p>One of our company\u2019s Culture Beliefs says, \u201cWe champion our people.\u201d That\u2019s why we significantly invest in our game-changers, our infrastructure, and our capabilities to ensure long-term success for both our teams and our customers. And we\u2019ll invest in YOU to aid in your career path and in your personal development. In this role, you\u2019ll also be provided with:<\/p><ul><li><p>The base salary for this position is $23.00\/hr. (pay rate will not be below the applicable minimum wage), plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program (EAP), registered retirement savings plan, paid time off and holidays, and paid training days.<\/p><\/li><li><p>Automotive Purchase Discounts<\/p><\/li><li><p>Paid training and opportunities for lucrative referral bonuses<\/p><\/li><li><p>Medical, dental, and vision insurance; and a comprehensive Employee Assistance Program (EAP)Celebrations for Concentrix Day, Team Appreciation Day, Customer Service Week, World Clean Up Day, #MyOneEarthPromise, and more to support the community and the world<\/p><\/li><li><p>Company networking and leadership opportunities with organized groups in the following topics: Professional Women, Black Professionals, LGBTQ+ Pride, Ability (Disabilities), and Health and Wellness<\/p><\/li><li><p>Locker rooms, staff kitchen and vending, Food Court within 2 minute\u2019s walk, lounge area with TV, and more<\/p><\/li><li><p>A range of other perks and benefits<\/p><\/li><\/ul><p>&nbsp;<\/p><p><strong>REIMAGINE THE BEST VERSION OF YOU!&nbsp; <br><\/strong><\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why half a million game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d<\/p><p>&nbsp;<\/p><p><strong>JOB AVAILABILITY<\/strong><\/p><p><strong>&nbsp;<\/strong><\/p><p>We accept applications for this position on an ongoing basis. It is currently for an existing, immediate vacancy; however, we are also considering applications for future opportunities as they arise. We encourage all interested candidates to apply.<\/p><p><br><br><p><strong>Physical and Cognitive Requirements:&nbsp;<\/strong><br>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p><p><br><strong>Equal Opportunity Statement:<\/strong><\/p><p>Concentrix is committed to equal employment opportunity and does not discriminate on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity or expression, age, marital or family status, disability, or any other category protected by provincial human rights legislation.<\/p><p><\/p><p><strong>Reasonable Accommodation Statement:<\/strong><\/p><p>Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.&nbsp;If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"mailto:app.acco@concentrix.com\\\"><u>app.acco@concentrix.com<\/u><\/a>.&nbsp; All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/p><p><\/p><p><strong>Artificial Intelligence (AI):<\/strong><\/p><p>As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/p><p><\/p><p><strong>Work Authorization:<\/strong><\/p><p>Only qualified applicants who are legally authorized to work in Canada will be considered.<\/p><p><\/p><p><strong>For further information on available work provinces and Equal Employment Opportunity as an applicant, please click <\/strong><a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\"><strong><u>HERE<\/u><\/strong><\/a><\/p><p><\/p><p><strong>Exigences physiques et cognitives<br><\/strong><br>L\u2019employ\u00e9 doit r\u00e9guli\u00e8rement utiliser un ordinateur, un clavier, un t\u00e9l\u00e9phone ou un casque d\u2019\u00e9coute, ainsi que d\u2019autres \u00e9quipements de bureau dans le cadre des fonctions essentielles de ce poste. Le travail est g\u00e9n\u00e9ralement de nature s\u00e9dentaire.<br><\/p><p><strong>D\u00e9claration d'\u00e9galit\u00e9 des chances <br><\/strong><\/p><p>Concentrix s'engage en faveur de l'\u00e9galit\u00e9 des chances en mati\u00e8re d'emploi et ne fait aucune discrimination fond\u00e9e sur la race, l'ascendance, le lieu d'origine, la couleur, l'origine ethnique, la citoyennet\u00e9, la croyance, le sexe, l'orientation sexuelle, l'identit\u00e9 ou l'expression de genre, l'\u00e2ge, l'\u00e9tat civil ou familial, le handicap, ou toute autre cat\u00e9gorie prot\u00e9g\u00e9e par la l\u00e9gislation provinciale sur les droits de la personne.<br><\/p><p>&nbsp;<strong>D\u00e9claration d'am\u00e9nagement raisonnable<br><\/strong><\/p><p>Concentrix accueille et encourage les candidatures des candidats en situation de handicap et s'engage \u00e0 offrir un processus de recrutement inclusif.&nbsp;Si vous avez besoin d'un am\u00e9nagement raisonnable pour participer \u00e0 n'importe quelle \u00e9tape du processus de candidature ou d'entrevue, veuillez nous en informer. Les demandes peuvent \u00eatre faites en contactant <a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"mailto:app.acco@concentrix.com\\\">app.acco@concentrix.com<\/a>.&nbsp; Toutes les informations seront trait\u00e9es de mani\u00e8re confidentielle et utilis\u00e9es uniquement pour faciliter votre participation au processus de recrutement.<br><\/p><p><strong>Intelligence artificielle (IA)<br><\/strong><\/p><p>Dans le cadre de notre processus de recrutement, nous pouvons utiliser des outils d'intelligence artificielle (IA) pour aider au tri et\/ou \u00e0 l'\u00e9valuation des candidats. Ces outils pourraient \u00eatre utilis\u00e9s pour \u00e9valuer les CV, les candidatures et d'autres documents soumis afin de nous aider \u00e0 identifier les meilleurs candidats pour le poste. <br><\/p><p><strong>Autorisation de travail<br><\/strong><\/p><p>Seuls les candidats qualifi\u00e9s l\u00e9galement autoris\u00e9s \u00e0 travailler au Canada seront consid\u00e9r\u00e9s. <strong><br><br>Pour plus d'informations sur les provinces de travail disponibles et l'\u00e9galit\u00e9 des chances en mati\u00e8re d'emploi en tant que candidat, veuillez cliquer <\/strong><a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\"><strong>ICI<\/strong><\/a><strong>.<\/strong><\/p><\/p>\",\"ats_external_id\":\"CA-req-9f9c784a20696080\",\"location\":null,\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":null,\"salary_currency\":null,\"updated_at\":\"2026-10-19T14:17:02.170Z\",\"created_at\":\"2026-10-16T19:31:39.059Z\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix.crew.talkpush.com\/apply\/concentrix\/5Q4XV9FKC13KF4PXBAE9MBDKD565FZWQ\",\"apply_url\":\"https:\/\/concentrix.crew.talkpush.com\/apply\/concentrix\/5Q4XV9FKC13KF4PXBAE9MBDKD565FZWQ\",\"head_count\":null,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"on_site\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-crew\",\"internal_job_listing\":null,\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":null,\"enable_onboarding\":null,\"accept_duplicate_applications\":null,\"delay_between_two_applications\":null,\"auto_call\":null,\"on_erp_listing\":null,\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":null,\"relevance_score\":\"1\"},{\"id\":\"842\",\"campaign_id\":\"28291\",\"campaign_title\":\"Sr. Software Engineer (TCF) R1771136\",\"campaign_type\":\"job_application\",\"job_title\":\"Sr. Software Engineer (TCF)\",\"street\":\"PHL Work-at-Home\",\"address\":\"PHL Work-at-Home\",\"city\":\"PHL\",\"state\":\"Abra\",\"postal_code\":\"2800\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. \\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nIn our Information Technology and Global Security team, you will deliver the latest technology infrastructure, transformative software solutions and industry-leading global security for our staff and clients. You will work with the best in the world to design, implement and strategize IT, security, application development, innovation, and solutions in today\u2019s hyperconnected world. You will be part of the technology team that is core to our vision of develop, build and run the future of Integrated Services.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nWe embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. 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You will work across all Experience and Care apps and their integrations with external healthcare systems, and you\u2019ll extend the existing .NET clinic app rather than start over.<\/p><br \/><p><b>Responsibilities<\/b><\/p><br \/><ul><li>Build features end to end: React\/Next.js web screens, React Native mobile screens, .NET (ASP.NET Core) APIs, and the PostgreSQL data behind them.<\/li><li>Deliver Phase 2 features: the mobile app, teleconsultation, medication management, the feedback\/survey platform, and AI assistants for patients, clinic staff, and doctors\/specialists.<\/li><li>Build and maintain connectors to labs, EHRs, imaging (PACS), pharmacies, payers, and devices using FHIR, HL7v2, DICOM, REST\/SOAP, SFTP, and webhooks.<\/li><li>Map partner data to FHIR resources and validate it. 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Bilingual R1773432\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Representative (Portuguese-speaking) - On-site FA02\",\"street\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"address\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"postal_code\":\"8020\",\"region\":null,\"country\":\"Spain\",\"short_description\":\" \",\"long_description\":\"<p><b>Experience the power of a game-changing career\u00a0<\/b>\u00a0<\/p><br \/><p>Want to be part of an innovative and growing team? We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries.\u00a0\u00a0<\/p><br \/><p>If you\u2019re looking to grow and be inspired, as a<b> Customer Service Representative in Barcelona (on-site), <\/b>you will be part of our team of game-changers who are powering the brands of the future in tech.\u00a0\u00a0<\/p><br \/><p><b>Career growth and personal development\u00a0<\/b>\u00a0<\/p><br \/><p>This is a great opportunity to experience the power of what\u2019s next and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed.\u00a0\u00a0<\/p><br \/><p><b>What you will do in this role\u00a0<\/b>\u00a0<\/p><br \/><p>As a Customer Service Representative in our team, you will:\u00a0\u00a0<\/p><p>- Handle calls through CRM agent portal\u00a0<br \/>- Create quotations and orders via SAP system\u00a0<br \/>- Expedite and communicate expected delivery times to customers\u00a0<br \/>- Offer basic product advice to individual customer needs (at least catalogue knowledge)\u00a0<br \/>- Provide first level technical assistance to help customers identify their requirements for products and services\u00a0<br \/>\u00a0<\/p><p><b>Your qualifications\u00a0<\/b>\u00a0<\/p><br \/><p>We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.\u00a0\u00a0<\/p><br \/><p><b>Concentrix is a great match if you:\u00a0<\/b>\u00a0<\/p><p>- Have a proficient or bilingual level of Portuguese and advanced English<br \/>- Are minimum a high school graduate\u00a0<br \/>- Have an interest in the technical field and a willingness to stay in the project for at least 2 years is of great importance\u00a0<br \/>- Are customer oriented, have excellent communication skills and have a commercial attitude and awareness\u00a0<br \/>- Have a business mindset will help you engage better with your contacts\u00a0<\/p><p>Don\u2019t meet every requirement? No worries. We\u2019re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don\u2019t check every box, we still encourage you to apply. We\u2019ll do our best to match you with the right job, whether it\u2019s this one or another role. \u00a0<br \/>\u00a0<\/p><p><b>What\u2019s in it for you\u00a0<\/b>\u00a0<\/p><br \/><p>We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. 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We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as a<strong>&nbsp;Customer Service Representative in Lisbon, Portugal (On-Site)<\/strong>&nbsp;you will ensure that performance goals are met across all operations. 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That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p><strong>This is more than a customer service role&mdash;it&rsquo;s a chance to build a career while working closely with a globally admired motorcycle brand, where passion, performance, and customer experience ride side by side.<\/strong><\/p>\\n<p><strong>What you will do in this role<\/strong><\/p>\\n<p>As a Customer Service Representative, you will:<\/p>\\n<ul>\\n<li>Manage inbound calls, as well as real-time\u202fchat,&nbsp;email\u202fsupport,&nbsp;and social media,&nbsp;ensuring every interaction feels like a professional and friendly greeting.&nbsp;<\/li>\\n<\/ul>\\n<ul>\\n<li>Act as the primary liaison for members. You will provide information on programs, membership benefits, and&nbsp;assist&nbsp;with new member orientations.&nbsp;<\/li>\\n<\/ul>\\n<ul>\\n<li>Answer detailed questions regarding&nbsp;Motor Clothes, general merchandising, and parts and accessories (P&amp;A).&nbsp;<\/li>\\n<\/ul>\\n<ul>\\n<li>Inform the community about upcoming rallies, local shop events, and social gatherings to drive engagement and ridership.&nbsp;<\/li>\\n<\/ul>\\n<ul>\\n<li>Assist&nbsp;in managing contacts from dealerships, providing support for \\\"how-to\\\" questions, and&nbsp;facilitating&nbsp;partnerships within the network.&nbsp;<\/li>\\n<\/ul>\\n<ul>\\n<li>Address customer complaints with empathy and a \\\"Make Things Right\\\" attitude to ensure continued brand loyalty.&nbsp;<\/li>\\n<\/ul>\\n<p><strong>Your qualifications<\/strong><\/p>\\n<p>Concentrix is a great match if you:<\/p>\\n<ul>\\n<li>Have a high level of Spanish and fluent in English (B2) - Both languages written and oral<\/li>\\n<li>Are genuinely passionate about motorcycles.\u202f&nbsp;(Active riders and motorcycle enthusiasts are strongly preferred)<\/li>\\n<li>Have good typing and computer skills (MS Office applications)<\/li>\\n<li>Are tech-savvy, with the ability to quickly learn new software and tools<\/li>\\n<li>Have the ability to explain complex concepts clearly and concisely<\/li>\\n<li>Previous experience in a customer service center is an advantage, but not required<\/li>\\n<\/ul>\\n<p>If you feel you don&rsquo;t check every box, we still encourage you to apply. 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And that we fulfill client expectations related to operational excellence: high targets regarding quality, efficiency &amp; customer journey improvement.<\/p>\\n<p><strong>Career growth and personal development<\/strong><\/p>\\n<p>We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed. At Concentrix, there&rsquo;s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p><strong>What you will do in this role<\/strong><\/p>\\n<p>As a Customer Resolution Advisor, you will:<\/p>\\n<ul>\\n<li>Verify if transport operators are treating all passengers by their rights.<\/li>\\n<li>Understand the customer's unique situation and proceed with treatment and follow-up of their legal claims.<\/li>\\n<li>Manage legal claims with different actors including lawyers, legal officers, and national enforcement bodies to properly assess the customer&rsquo;s claiming foundations.<\/li>\\n<\/ul>\\n<p><strong>Your qualifications<\/strong><\/p>\\n<p>Concentrix is a great match if you:<\/p>\\n<ul>\\n<li>Have a high level of Italian (C1) and a good level of English (B2)<\/li>\\n<li>Have excellent communication skills&nbsp;<\/li>\\n<li>Have previous experience in Customer Service or as a tourism\/travel representative is a plus<\/li>\\n<li>Are proactive, self-motivated, and a great team player<\/li>\\n<\/ul>\\n<p>If you feel you don&rsquo;t check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it&rsquo;s this or another role.<\/p>\\n<p><strong>What&rsquo;s in it for you<\/strong><\/p>\\n<p>In this role, we offer benefits that help you support your unique lifestyle:<\/p>\\n<ul>\\n<li>Full-time with indefinite contracts (negotiable depending on your experience and or client's needs)<\/li>\\n<li>Competitive salary and performance bonus<\/li>\\n<li>Central location in Lisbon,&nbsp;Portugal<\/li>\\n<li>Bring-a-friend (referral) bonus opportunities<\/li>\\n<li>Full paid training on the company and the project you'll be working on<\/li>\\n<li>Career development programs<\/li>\\n<\/ul>\\n<p><strong>Experience the best version of you!<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. 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area when necessary.<\/li><li>Cover any other activity indicated by your immediate boss.<\/li><li>Communicate with the necessary departments to correct or prevent actions.<\/li><\/ul><p><\/p><p><b>Requirements<\/b>:<\/p><ul><li>1 year of experience performing a customer service role, over the phone.<\/li><li>High school Diploma.<\/li><li>Ease of speech and expression.<\/li><li>High sense of values.<p><\/p><p><b>Key Skills<\/b><\/p><\/li><\/ul><ul><li><b>Communication.<\/b><\/li><li><b>Time 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We partner with ambitious, progressive executives around the world to\u00a0future-proof their business and stay ahead of the competition and customer expectations.<\/span><\/span><\/p><br \/><p style=\\\"color:!important\\\"><span style=\\\"color:#242424\\\"><span>\u00a0<\/span><\/span><\/p><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\"><span><b><u>Role and Key Responsibilities<\/u><\/b><\/span><\/span><\/p><br \/><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\"><span>\u2022\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Training Delivery: Conduct new hire orientation, process training (technical\/product), sales training and soft skills\/communication training.<\/span><\/span><\/p><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\"><span>\u2022\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Drive employee performance by designing, delivering, and evaluating onboarding and upskilling programs.<\/span><\/span><\/p><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\"><span>\u2022\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Bridge gaps between operations and training by coaching agents, conducting process\/soft skills training, and analyzing performance data to improve quality metrics.<\/span><\/span><\/p><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\"><span>\u2022\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Curriculum Development: Create and update training modules, manuals, presentations, and assessments tailored to process requirements.<\/span><\/span><\/p><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\"><span>\u2022\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Coaching &amp; Development: Monitor agent performance (side-by-sides, call listening), provide feedback, and run refresher sessions for underperformers.<\/span><\/span><\/p><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\"><span>\u2022\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Performance Tracking: Analyze training effectiveness using KPIs, surveys, and post-training assessments to report progress to management.<\/span><\/span><\/p><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\"><span>\u2022\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Stakeholder Management: Collaborate with Operations and Quality teams to identify skill gaps and align training with business objectives.<\/span><\/span><\/p><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\"><span>\u2022\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 New hire nesting performance and speed-to-proficiency.<\/span><\/span><\/p><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\"><span>\u2022\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Reduction in agent attrition during training.<\/span><\/span><\/p><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\"><span>\u2022\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Improvement in Sales &amp; Quality Assurance (QA) scores post-refresher training.<\/span><\/span><\/p><br \/><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\"><span><b><u>Key skills and knowledge:<\/u><\/b><\/span><\/span><\/p><br \/><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\"><span>\u2022\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Mandatory: Sales Training Experience (Insurance Preferred)<\/span><\/span><\/p><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\"><span>\u2022\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Subject Knowledge: Strong understanding of BPO operations, and sales frameworks.<\/span><\/span><\/p><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\"><span>\u2022\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Exceptional communication, facilitation, presentation, and interpersonal skills.<\/span><\/span><\/p><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\"><span>\u2022\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Tools: Proficiency in MS Office Suite (PowerPoint, Excel)<\/span><\/span><\/p><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\"><span>\u2022\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Education: Bachelor\u2019s degree or Under Grad (as per the contract)<\/span><\/span><\/p><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\"><span>\u00a0<\/span><\/span><\/p><p style=\\\"color:!important\\\"><span style=\\\"color:#242424\\\"><span><b><u>Disclaimers: -<\/u><\/b><\/span><\/span><\/p><p style=\\\"color:!important\\\"><span style=\\\"color:#242424\\\"><span>\u00a0<\/span><\/span><\/p><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\"><span>\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 \u00a0<\/span><\/span><span style=\\\"color:#0a2f41\\\"><span>The above statements are intended to\u00a0describe the general nature and level of work being performed by people assigned to\u00a0this job. They are not intended to\u00a0be\u00a0an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/span><\/span><\/p><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\"><span>\u00a0<\/span><\/span><\/p><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\"><span>\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 \u00a0<\/span><\/span><span style=\\\"color:#242424\\\"><span>&#39;Neither Concentrix nor any authorized 3rd party who assist with our recruitment process, ever ask candidates for \u2018recruitment\u2019, \u2018processing\u2019 or any other kind of fees in exchange for offer letters from Concentrix. 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speaking) - On-site - High Tech Industry HS03\",\"street\":\"ESP Valencia - Av. d'Arag\u00f3, 30\",\"address\":\"ESP Valencia - Av. d'Arag\u00f3, 30\",\"city\":\"Valencia\",\"state\":\"Valencia\",\"postal_code\":\"46021\",\"region\":null,\"country\":\"Spain\",\"short_description\":\"\",\"long_description\":\"<p><b>Experience the power of a game-changing career\u00a0<\/b><\/p><p><br \/>Are you looking for what\u2019s next? We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries.\u00a0<\/p><p><br \/>If you\u2019re looking to grow and be inspired, as a <b>Supervisor in Valencia (Onsite), <\/b>you will be part of our team of game-changers who are powering the brands of the future in tech, fashion, healthcare and more.<\/p><p><br \/><b>Career growth and personal development\u00a0<\/b><\/p><p><br \/>This is a great opportunity to experience the power of what\u2019s next and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed.\u00a0<\/p><p><br \/><b>What you will do in this role\u00a0<\/b><br \/>In everything we do, we believe in doing right by and for people \u2013 our clients, their customers, our people, our community, and our planet.\u00a0<\/p><p><br \/>As a <b>Supervisor <\/b>on our team, you will:\u00a0<\/p><p>- Lead the team to achieve specific business targets and meet assigned performance targets weekly\/monthly\/quarterly, ensuring high customer satisfaction<br \/>- Provide accurate ongoing sales forecasting and ensure data recorded in the CRM is accurate and up-to-date<br \/>- Be an enabler to remove roadblocks and help team to resolve challenges to support sales opportunities<br \/>- Monitor and drive team call time and productivity and conduct weekly performance reviews and weekly coaching sessions with all team members<br \/>- Analyze data, performance and customer experience trends to develop strategic sales plays and best practice for client\/specific territories<\/p><p>- Stay current on developments in client services and within the market and ensure the team is informed on the latest trends and market\u00a0<br \/>- Maintain a balanced level of communication with Sales Director and external facing client to ensure strategic client relationship is fostered and developed<br \/>- Work with client contact on reporting and forecasting<br \/>- Ensure team understanding to achieve operating plan targets, sales targets and client performance targets (CPTs)<br \/>- Work with client contact on reporting and forecasting<br \/>- Coordinate team incentives and Sales Performance Incentive Funds<br \/>Partner and build business relationships with all partners to ensure customer expectations are met<\/p><br \/><p><b>Your qualifications\u00a0<\/b><\/p><p><br \/>We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.\u00a0<\/p><p><br \/><b>Concentrix<\/b> is a great match if you:<br \/>-\u00a0Are bilingual or proficient in Dutch and advanced in English<\/p><p>- Have 3&#43; years proven work experience in a sales role<br \/>- Have a passion for customer experience and driving team results<br \/>Have experience in operations and strategy building<br \/>- Have an excellent coaching history<br \/>- Have a record of developing and retaining great employees<br \/>- Have experience maximizing revenue through best practices<br \/>- Have experience working with Salesforce.com or similar CRM<br \/>- Have experience finding solutions as a manager<br \/>\u00a0<\/p><p><b>What\u2019s in it for you\u00a0<\/b><\/p><p><br \/>We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. That\u2019s why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for our teams, our customers, and YOU.\u00a0<\/p><p><br \/>In this role, we offer benefits that help support your<b> unique lifestyle:<\/b><\/p><p>- Full time 39 hours\/week permanent contract: Monday to Thursday from 09:00 to 18:00 and Friday from 09:00 to 17:00<br \/>- Base salary of 27.000 euros gross \/year &#43; bonus up to 4.000 euros gross \/year &#43; Overachievement incentive up to 15,000 euros gross \/year &#43; medical insurance &#43; Food card<br \/>- Great office location in Valencia<br \/>- Full paid training about the company and the project you will be working on\u00a0<br \/>- Career development program and specialized courses\u00a0<\/p><p><br \/><b>Experience the best version of you!\u00a0<\/b><\/p><p><br \/>At Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.\u00a0<\/p><p><br \/>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d\u00a0<\/p><p><br \/>Concentrix is an equal opportunity employer\u00a0<br \/>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. 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The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.\\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p><span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\">We are looking for a Cloud Solution Architect with strong expertise in Azure Local (Azure Stack HCI) to support enterprise and regulated customers in designing and delivering hybrid cloud solutions.<\/span><\/span><\/p><br \/><p><span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\">This is a customer-facing role responsible for:<\/span><\/span><\/p><ul><li><span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\">Driving Azure Local and hybrid cloud architecture<\/span><\/span><\/li><li><span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\">Acting as a trusted technical advisor<\/span><\/span><\/li><li><span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\">Delivering secure, resilient, and scalable infrastructure solutions<\/span><\/span><\/li><\/ul><br \/><p><span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\">While Azure Local is the primary focus, the role requires flexibility to support broader Azure infrastructure and hybrid scenarios, ensuring effective utilization across multiple customer engagements.<\/span><\/span><\/p><p><span style=\\\"color:#4a4a4a\\\"><b><span style=\\\"font-size:inherit\\\">Key Responsibilities:<\/span><\/b><\/span><\/p><p><span style=\\\"color:#4a4a4a\\\"><b><span style=\\\"font-size:inherit\\\">Azure Local &amp; Hybrid Architecture:<\/span><\/b><\/span><\/p><ul><li><span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\">Design and implement Azure Local \/ Azure Stack HCI solutions<\/span><\/span><\/li><li><span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\">Architect hybrid environments integrating:<\/span><\/span><ul><li><span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\">Azure Arc<\/span><\/span><\/li><li><span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\">Virtual Machines and Kubernetes<\/span><\/span><\/li><li><span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\">Networking and storage<\/span><\/span><\/li><\/ul><\/li><li><span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\">Enable cloud-consistent operations across on-premises and Azure<\/span><\/span><\/li><\/ul><br \/><p><span style=\\\"color:#4a4a4a\\\"><b><span style=\\\"font-size:inherit\\\">Customer Delivery &amp; Execution:<\/span><\/b><\/span><\/p><ul><li><span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\">Lead end-to-end delivery, including:<\/span><\/span><ul><li><span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\">Azure Local deployment and configuration<\/span><\/span><\/li><li><span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\">Hybrid\/cloud migration and modernization<\/span><\/span><\/li><\/ul><\/li><li><span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\">Troubleshoot complex infrastructure and platform issues<\/span><\/span><\/li><li><span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\">Deliver high-quality, repeatable technical engagements<\/span><\/span><\/li><\/ul><br \/><p><span style=\\\"color:#4a4a4a\\\"><b><span style=\\\"font-size:inherit\\\">Trusted Advisor &amp; Stakeholder Management<\/span><\/b><\/span><\/p><ul><li><span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\">Act as the primary technical contact for customers<\/span><\/span><\/li><li><span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\">Build strong relationships from technical teams to executive stakeholders<\/span><\/span><\/li><li><span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\">Translate business requirements into technical architecture<\/span><\/span><\/li><\/ul><br \/><p><span style=\\\"color:#4a4a4a\\\"><b><span style=\\\"font-size:inherit\\\">Operations, Resilience &amp; Optimization<\/span><\/b><\/span><\/p><ul><li><span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\">Support customers in:<\/span><\/span><ul><li><span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\">Monitoring and operational stability<\/span><\/span><\/li><li><span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\">Performance optimization<\/span><\/span><\/li><li><span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\">Disaster recovery and business continuity<\/span><\/span><\/li><\/ul><\/li><li><span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\">Improve overall operational maturity and reliability<\/span><\/span><\/li><\/ul><br \/><p><span style=\\\"color:#4a4a4a\\\"><b><span style=\\\"font-size:inherit\\\">Security &amp; Governance<\/span><\/b><\/span><\/p><ul><li><span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\">Guide customers on:<\/span><\/span><ul><li><span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\">Identity (Microsoft Entra ID &#43; Active Directory)<\/span><\/span><\/li><li><span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\">Access control, governance, and compliance<\/span><\/span><\/li><\/ul><\/li><li><span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\">Contribute to secure-by-design hybrid architectures<\/span><\/span><\/li><\/ul><br \/><p><span style=\\\"color:#4a4a4a\\\"><b><span style=\\\"font-size:inherit\\\">Collaboration &amp; Knowledge Sharing<\/span><\/b><\/span><\/p><ul><li><span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\">Collaborate with:<\/span><\/span><ul><li><span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\">CSAMs, partners, and engineering teams<\/span><\/span><\/li><\/ul><\/li><li><span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\">Contribute to reusable assets, IP, and best practices<\/span><\/span><\/li><\/ul><br \/><p><span style=\\\"color:#4a4a4a\\\"><b><span style=\\\"font-size:inherit\\\">Required Technical Skills:<\/span><\/b><\/span><\/p><p><span style=\\\"color:#4a4a4a\\\"><b><span style=\\\"font-size:inherit\\\">Core (Must-have)<\/span><\/b><\/span><\/p><ul><li><span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\">Deep expertise in Azure Local \/ Azure Stack HC<\/span><b><span style=\\\"font-size:inherit\\\">I<\/span><\/b><\/span><\/li><li><span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\">Strong Azure infrastructure knowledge:<\/span><\/span><ul><li><span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\">Compute (VMs)<\/span><\/span><\/li><li><span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\">Networking<\/span><\/span><\/li><li><span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\">Storage<\/span><\/span><\/li><\/ul><\/li><li><span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\">Experience with:<\/span><\/span><ul><li><span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\">Azure Arc<\/span><\/span><\/li><li><span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\">Hybrid and multi-cloud architectures<\/span><\/span><\/li><\/ul><\/li><\/ul><br \/><p><span style=\\\"color:#4a4a4a\\\"><b><span style=\\\"font-size:inherit\\\">Hybrid \/ On-Prem (Critical Requirement)<\/span><\/b><\/span><\/p><ul><li><span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\">Strong understanding of:<\/span><\/span><ul><li><span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\">Windows Server administration<\/span><\/span><\/li><li><span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\">Active Directory (AD DS)<\/span><\/span><\/li><li><span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\">Microsoft Entra ID and Entra Connect<\/span><\/span><\/li><\/ul><\/li><li><span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\">Virtualization:<\/span><\/span><ul><li><span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\">Hyper\u2011V<\/span><\/span><\/li><li><span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\">Clustering and high availability<\/span><\/span><\/li><\/ul><\/li><li><span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\">Infrastructure fundamentals:<\/span><\/span><ul><li><span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\">Storage (S2D, SAN concepts)<\/span><\/span><\/li><li><span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\">Networking (segmentation, connectivity)<\/span><\/span><\/li><\/ul><\/li><\/ul><br \/><p><span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\">\u2605The candidate must be able to operate confidently across both cloud and on-prem environments<\/span><\/span><\/p><br \/><p><span style=\\\"color:#4a4a4a\\\"><b><span style=\\\"font-size:inherit\\\">Security (Expected)<\/span><\/b><\/span><\/p><ul><li><span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\">Identity and access management fundamentals<\/span><\/span><\/li><li><span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\">Certificate usage (PKI awareness; deep expertise not required)<\/span><\/span><\/li><li><span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\">Infrastructure hardening and compliance fundamentals<\/span><\/span><\/li><\/ul><br \/><p><span style=\\\"color:#4a4a4a\\\"><b><span style=\\\"font-size:inherit\\\">Additional Skills (Strongly Preferred)<\/span><\/b><\/span><\/p><ul><li><span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\">Disaster recovery and backup solutions<\/span><\/span><\/li><li><span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\">Proven experience working in environments with very high security requirements<\/span><\/span><\/li><li><span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\">Strong awareness of classified, regulated, or sovereign IT environments<\/span><\/span><\/li><li><span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\">Experience operating in complex enterprise IT landscapes<\/span><\/span><\/li><li><span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\">Demonstrates professionalism, integrity, and strong adherence to confidentiality expectations<\/span><\/span><\/li><li><span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\">Ability to work effectively in:<\/span><\/span><ul><li><span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\">Fast-moving, changing organizations<\/span><\/span><\/li><li><span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\">Defense, government, or public sector environments<\/span><\/span><\/li><\/ul><\/li><li><span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\">Personal suitability and trustworthiness are critical, with strong emphasis on reliability and accountability<\/span><\/span><\/li><\/ul><br \/><p><span style=\\\"color:#4a4a4a\\\"><b><span style=\\\"font-size:inherit\\\">Language &amp; Location Requirements:<\/span><\/b><\/span><\/p><br \/><ul><li><span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\">Fluent Finnish (spoken and written) \u2013 mandatory<\/span><\/span><\/li><li><span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\">Fluent English (spoken and written) \u2013 mandatory<\/span><\/span><\/li><li><span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\">Ability to work onsite as required.<\/span><\/span><\/li><li><span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\">Flexibility to travel as needed<\/span><\/span><\/li><li><span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\">Additional Nordic languages are considered a plus<\/span><\/span><\/li><\/ul><br \/><p><span style=\\\"color:#4a4a4a\\\"><b><span style=\\\"font-size:inherit\\\">Core Qualifications &amp; Capabilities:<\/span><\/b><\/span><\/p><ul><li><span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\">Experience working with enterprise customers<\/span><\/span><\/li><li><span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\">Strong troubleshooting and problem-solving skills<\/span><\/span><\/li><li><span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\">Ability to handle critical customer situations under pressure<\/span><\/span><\/li><li><span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\">Excellent communication, presentation, and stakeholder engagement skills<\/span><\/span><\/li><li><span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\">Strong balance between technical depth and business understanding<\/span><\/span><\/li><li><span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\">Ability to adapt quickly in changing environments<\/span><\/span><\/li><\/ul><br \/><p><span style=\\\"color:#4a4a4a\\\"><b><span style=\\\"font-size:inherit\\\">What Makes This Role Unique:<\/span><\/b><\/span><\/p><ul><li><span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\">Focus on Azure Local and hybrid infrastructure scenarios<\/span><\/span><\/li><li><span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\">Combines:<\/span><\/span><ul><li><span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\">Architecture design<\/span><\/span><\/li><li><span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\">Hands-on delivery<\/span><\/span><\/li><li><span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\">Customer engagement<\/span><\/span><\/li><\/ul><\/li><li><span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\">Requires understanding of end-to-end infrastructure across cloud and on-premises<\/span><\/span><\/li><\/ul><p><span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\">Strong exposure to regulated and high-security environments<\/span><\/span><br 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The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.<\/h1><p>\u00a0<\/p><p>The global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.<\/p><p>\u00a0<\/p><p>In our Information Technology and Global Security team, you will deliver the latest technology infrastructure, transformative software solutions and industry-leading global security for our staff and clients. You will work with the best in the world to design, implement and strategize IT, security, application development, innovation, and solutions in today\u2019s hyperconnected world. You will be part of the technology team that is core to our vision of develop, build and run the future of Integrated Services.<\/p><p>\u00a0<\/p><p>Our game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as &#34;World&#39;s Best Workplaces,&#34; \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.<\/p><p>\u00a0<\/p><p>We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. 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We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries.\u00a0<\/p><p>If you\u2019re looking to grow and be inspired, as a <b>Inside Partner Sales Representative<\/b> in Benalmadena (hybrid), you will be part of our team of game-changers who are powering the brands of the future in the Tech industry.\u00a0\u00a0<\/p><p>\u00a0<\/p><p><b>Career growth and personal development\u00a0<\/b>\u00a0<\/p><p>\u00a0<\/p><p>This is a great opportunity to experience the power of what\u2019s next and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed.\u00a0\u00a0<\/p><p>\u00a0<\/p><p><b>What you will do in this role\u00a0<\/b>\u00a0<\/p><p>\u00a0<\/p><p>As a<b> Inside Partner Sales Representative<\/b> in our team, you will:\u00a0\u00a0<\/p><p>\u00a0<\/p><p>- Articulate clearly Partner Program value proposition and register new resellers into the program \u00a0<\/p><p>- Respond in a timely and accurate manner to calls\/e-mails from resellers, routing onwards if appropriate. Drive answer when time need to find appropriate answer \u00a0<\/p><p>- Provide basic general information on products for inbound and outbound calls or e-mails \u00a0<\/p><p>- Detect High Business Opportunities \u00a0<\/p><p>- Act as the main point of entry for telephone contacts generated by partner telemarketing activities and campaigns \u00a0<\/p><p>- Process callout campaign based on a predefined list of resellers \u00a0<\/p><p>- Process specific marketing on products and services\u00a0<\/p><p>\u00a0<\/p><p><b>Your qualifications\u00a0<\/b>\u00a0<\/p><p>\u00a0<\/p><p>We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. 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Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d\u00a0\u00a0<\/p><p><i>Concentrix is an equal opportunity employer\u00a0\u00a0<\/i><\/p><p><i>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. 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Benalmar Local 12\"}},\"languages\":[\"Swedish\",\"English\"],\"recruiter\":{\"email\":{\"address\":\"petronela.lukacova@concentrix.com\"},\"first_name\":\"Luk\u00e1\u010dov\u00e1, Petronela\"},\"categories\":[{\"descriptor\":\"CF B2B Sales\"}],\"recruiters\":[{\"id\":\"103359498\",\"wid\":\"8a8b4fbd69e7101f0d88e75e22230000\",\"descriptor\":\"Petronela Luk\u00e1\u010dov\u00e1 (103359498)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC3365\",\"descriptor\":\"Advisor II, B2B Sales\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-391594\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Benalmdena-Costa---Plaza-Solymar-CC-Benalmar-Local-12\/Inside-Partner-Sales-Representative----Swedish-Speaking----Hybrid---High-Tech--HT05_R1772897\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Benalmdena-Costa---Plaza-Solymar-CC-Benalmar-Local-12\/Inside-Partner-Sales-Representative----Swedish-Speaking----Hybrid---High-Tech--HT05_R1772897\/apply\",\"job_requisition_id\":\"R1772897\"}],\"organizations\":[{\"wid\":\"f9af6d726098012800e86f183c06bbbd\",\"descriptor\":\"COGS (SITE) Production Agent Direct\",\"reference_id\":\"PRODUCAGENT-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"316c85c94489102650ff3a4579550000\",\"descriptor\":\"W0ZZG9 Hpi Coe Ipbm Proximity\",\"reference_id\":\"W0ZZG9\",\"custom_reference_id\":\"W0ZZG9\",\"company_reference_id\":null},{\"wid\":\"f633454b00fc1025fcc7082b8c6b0000\",\"descriptor\":\"25545 - HPINC - 980008577\",\"reference_id\":\"980008577\",\"custom_reference_id\":\"980008577\",\"company_reference_id\":null},{\"wid\":\"5991564aab53101ac0b5a0a29aa30000\",\"descriptor\":\"Concentrix Spain NWE Services, S.L.U.\",\"reference_id\":\"WES03\",\"custom_reference_id\":null,\"company_reference_id\":\"WES03\"}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"joanna.chominska@concentrix.com\"},\"first_name\":\"Joanna Chominska (102539938)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1772897\",\"wid\":\"5062b37d9eab1037430d7ac840780000\",\"descriptor\":\"Inside Partner Sales Representative - (Swedish Speaking) - Hybrid - High Tech\u00a0 HT05\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_11\",\"wid\":\"0227dc387a0901268f38556fe1650a39\",\"descriptor\":\"Grade 11\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-spain\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"1\",\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"0\",\"auto_call\":\"0\",\"on_erp_listing\":\"0\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"1494\",\"campaign_id\":\"1207\",\"campaign_title\":\"Advisor II, Customer Service - Bilingual R1772884\",\"campaign_type\":\"job_application\",\"job_title\":\"Fashion Consultant (Spanish speaking) - Onsite - BR02\",\"street\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"address\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"postal_code\":\"8020\",\"region\":null,\"country\":\"Spain\",\"short_description\":\"  \",\"long_description\":\"<p><b>Experience the power of a game-changing career<\/b><\/p><p style=\\\"color:#3b3b3b !important\\\">\u00a0<\/p><p style=\\\"color:#3b3b3b !important\\\">Want to be part of an innovative and growing team? We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries.<\/p><p>If you\u2019re looking to grow and be inspired, as a\u00a0<b>Fashion Consultant <\/b>you will be part of our team of game-changers who are powering the brands of the future.<\/p><p style=\\\"color:#3b3b3b !important\\\">\u00a0<\/p><p style=\\\"color:#3b3b3b !important\\\"><b>Career growth and personal development<\/b><\/p><p style=\\\"color:#3b3b3b !important\\\">\u00a0<\/p><p style=\\\"color:#3b3b3b !important\\\">This is a great opportunity to experience the power of what\u2019s next and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed.<\/p><p style=\\\"color:#3b3b3b !important\\\">\u00a0<\/p><p style=\\\"color:#3b3b3b !important\\\"><b>What you will do in this role<\/b><\/p><p style=\\\"color:#3b3b3b !important\\\">\u00a0<\/p><p style=\\\"color:#3b3b3b !important\\\">In everything we do, we believe in doing right by and for people \u2013 our clients, their customers, our people, our community, and our planet.<\/p><p style=\\\"color:#3b3b3b !important\\\">\u00a0<\/p><p>As a\u00a0<b>Fashion Consultant\u00a0<\/b>on our team, you will:<\/p><p style=\\\"color:#3b3b3b !important\\\">\u00a0<\/p><p style=\\\"color:#3b3b3b !important\\\">-\u00a0Solve any kind of customer\u2019s doubt or complain regarding our Client<\/p><p style=\\\"color:#3b3b3b !important\\\">- Log call details onto call management systems and provide response and resolution within SLA<\/p><p style=\\\"color:#3b3b3b !important\\\">- Maintain service and product knowledge and expertise associated with applications specific to individual customers<\/p><p style=\\\"color:#3b3b3b !important\\\">- Escalate potential service issues<\/p><p style=\\\"color:#3b3b3b !important\\\">- To follow all the processes and procedures of the project<\/p><p style=\\\"color:#3b3b3b !important\\\">- Provide cover for other Agents in their absence, either within the same team or across teams<\/p><p style=\\\"color:#3b3b3b !important\\\">- Ensure contractual SLA is maintained<\/p><p style=\\\"color:#3b3b3b !important\\\">\u00a0<\/p><p style=\\\"color:#3b3b3b !important\\\"><b>Your qualifications<\/b><\/p><p style=\\\"color:#3b3b3b !important\\\">\u00a0<\/p><p style=\\\"color:#3b3b3b !important\\\">We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.<\/p><p style=\\\"color:#3b3b3b !important\\\">Concentrix is a great match if you:<\/p><p style=\\\"color:#3b3b3b !important\\\">\u00a0<\/p><p style=\\\"color:#3b3b3b !important\\\">- Are bilingual or proficient in Spanish plus advanced English<\/p><p style=\\\"color:#3b3b3b !important\\\">- Are goal and customer service oriented<\/p><p style=\\\"color:#3b3b3b !important\\\">- Have a good disposition to work in a customer service environment<\/p><p style=\\\"color:#3b3b3b !important\\\">- Have working knowledge of IT Platform, equipment, and applications: Windows\/MS Office\/ internet configuration.<\/p><p style=\\\"color:#3b3b3b !important\\\">\u00a0<\/p><p style=\\\"color:#3b3b3b !important\\\">\u00a0<\/p><p style=\\\"color:#3b3b3b !important\\\"><b>What\u2019s in it for you<\/b><\/p><p style=\\\"color:#3b3b3b !important\\\">\u00a0<\/p><p style=\\\"color:#3b3b3b !important\\\">\u00a0<\/p><p style=\\\"color:#3b3b3b !important\\\">In this role, we offer benefits that help support your\u00a0<b>unique lifestyle:<\/b><\/p><p style=\\\"color:#3b3b3b !important\\\">\u00a0<\/p><p style=\\\"color:#3b3b3b !important\\\">- Temporary contract: shift: 39hours\/week: Monday to Friday, 9:00 to 18:00,<\/p><p style=\\\"color:#3b3b3b !important\\\">- Salary 19623,euros gross\/year &#43; up to 1.2000 euros gross\/year in bonus\u00a0<\/p><p style=\\\"color:#3b3b3b !important\\\">-\u00a0Modern office in the heart of Barcelona<\/p><p style=\\\"color:#3b3b3b !important\\\">- Bring-a-friend (referral) bonus opportunities<\/p><p style=\\\"color:#3b3b3b !important\\\">- Full paid training on the company and the project you&#39;ll be working on<\/p><p style=\\\"color:#3b3b3b !important\\\">- Career development programs, specialized courses<\/p><p style=\\\"color:#3b3b3b !important\\\">\u00a0<\/p><p style=\\\"color:#3b3b3b !important\\\"><b>Experience the best version of you!<\/b><\/p><p style=\\\"color:#3b3b3b !important\\\">\u00a0<\/p><p style=\\\"color:#3b3b3b !important\\\">At\u00a0Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.<\/p><p style=\\\"color:#3b3b3b !important\\\">If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d<\/p><p style=\\\"color:#3b3b3b !important\\\">\u00a0<\/p><p style=\\\"color:#3b3b3b !important\\\"><b>Concentrix is an equal opportunity employer<\/b><\/p><p style=\\\"color:#3b3b3b !important\\\">\u00a0<\/p><p style=\\\"color:#3b3b3b !important\\\"><i>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. 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11\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-spain\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"1\",\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"0\",\"auto_call\":\"0\",\"on_erp_listing\":null,\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"351\",\"campaign_id\":\"1302\",\"campaign_title\":\"Panacea | Spanish | Szczecin\",\"campaign_type\":\"job_application\",\"job_title\":\"Health Solution Advisor with Spanish and English\",\"street\":null,\"address\":null,\"city\":\"Szczecin\",\"state\":\"West Pomeranian Voivodeship\",\"postal_code\":\"70-225\",\"region\":\"Zachodniopomorskie\",\"country\":\"Poland\",\"short_description\":\"Apply with Concentrix\",\"long_description\":\"<p><strong><span data-contrast=\\\"auto\\\">Your Role Awaits:<\/span><\/strong><span data-ccp-props=\\\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335557856&quot;:16777215,&quot;335559738&quot;:240,&quot;335559739&quot;:240,&quot;335559740&quot;:300}\\\">&nbsp;<\/span><\/p>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"1\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"7\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Immerse yourself in Health advising, contributing to the success of top brands.&nbsp;<\/span><span data-ccp-props=\\\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335557856&quot;:16777215,&quot;335559738&quot;:240,&quot;335559739&quot;:240,&quot;335559740&quot;:300}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"1\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"8\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Be an effective communicator, bridging the gap between&nbsp;customer&nbsp;and our&nbsp;client, ensuring smooth collaboration.&nbsp;<\/span><span 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data-ccp-props=\\\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335557856&quot;:16777215,&quot;335559738&quot;:240,&quot;335559739&quot;:240,&quot;335559740&quot;:300}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"1\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"10\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Foster enduring relationships with customers, building trust.<\/span><span data-ccp-props=\\\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335557856&quot;:16777215,&quot;335559738&quot;:240,&quot;335559739&quot;:240,&quot;335559740&quot;:300}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"1\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"11\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Take charge of solving problems and take care of&nbsp;maintaining&nbsp;our client's good name and image.<\/span><span data-ccp-props=\\\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335557856&quot;:16777215,&quot;335559738&quot;:240,&quot;335559739&quot;:240,&quot;335559740&quot;:300}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"1\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"12\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Learn the art of providing strategic recommendations and generating exceptional customer service.<\/span><span data-ccp-props=\\\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335557856&quot;:16777215,&quot;335559738&quot;:240,&quot;335559739&quot;:240,&quot;335559740&quot;:300}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<p><strong><span data-contrast=\\\"auto\\\">Qualities We Value:<\/span><\/strong><span data-ccp-props=\\\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335557856&quot;:16777215,&quot;335559738&quot;:240,&quot;335559739&quot;:240,&quot;335559740&quot;:300}\\\">&nbsp;<\/span><\/p>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"1\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"13\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">An enthusiastic spirit with degree in Dietology\/Cosmetology\/ Chemistry\/ Biology\/ Biotechnology or similar field of studies.<\/span><span data-ccp-props=\\\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335557856&quot;:16777215,&quot;335559738&quot;:240,&quot;335559739&quot;:240,&quot;335559740&quot;:300}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"1\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"14\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Fluency in English (B2\/C1) and Spanish (C1)<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"1\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"15\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">You&rsquo;re&nbsp;self-motivated and skilled at multitasking, ready to take on new challenges.<\/span><span data-ccp-props=\\\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335557856&quot;:16777215,&quot;335559738&quot;:240,&quot;335559739&quot;:240,&quot;335559740&quot;:300}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"1\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"16\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Though you may lack experience, your excitement about your field of studies and willingness to continue improving your knowledge in&nbsp;a working&nbsp;environment.<\/span><span data-ccp-props=\\\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335557856&quot;:16777215,&quot;335559738&quot;:240,&quot;335559739&quot;:240,&quot;335559740&quot;:300}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"1\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"17\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">We&rsquo;ll&nbsp;teach you the ropes of managing client-customer relations.<\/span><span data-ccp-props=\\\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335557856&quot;:16777215,&quot;335559738&quot;:240,&quot;335559739&quot;:240,&quot;335559740&quot;:300}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"1\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"18\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Effective organization and time management skills are essential.<\/span><span data-ccp-props=\\\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335557856&quot;:16777215,&quot;335559738&quot;:240,&quot;335559739&quot;:240,&quot;335559740&quot;:300}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<p><strong><span data-contrast=\\\"auto\\\">Why&nbsp;You&rsquo;ll&nbsp;Find&nbsp;It&nbsp;Fulfilling:<\/span><\/strong><span data-ccp-props=\\\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335557856&quot;:16777215,&quot;335559738&quot;:240,&quot;335559739&quot;:240,&quot;335559740&quot;:300}\\\">&nbsp;<\/span><\/p>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"1\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"19\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Our \\\"2 weeks training\\\" and &ldquo;learning by doing&rdquo; approach promises professional growth as you gain hands-on experience, with a constant support of your Training Buddy<\/span><span data-ccp-props=\\\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335557856&quot;:16777215,&quot;335559738&quot;:240,&quot;335559739&quot;:240,&quot;335559740&quot;:300}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"1\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"20\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Embrace an international and diverse work environment, expanding your horizons.&nbsp;<\/span><span data-ccp-props=\\\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335557856&quot;:16777215,&quot;335559738&quot;:240,&quot;335559739&quot;:240,&quot;335559740&quot;:300}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"1\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"21\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Your development will reflect your evolving skills and potential as we invest in your development.<\/span><span data-ccp-props=\\\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335557856&quot;:16777215,&quot;335559738&quot;:240,&quot;335559739&quot;:240,&quot;335559740&quot;:300}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"1\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"22\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Employment Contract<\/span><span data-ccp-props=\\\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335557856&quot;:16777215,&quot;335559738&quot;:240,&quot;335559739&quot;:240,&quot;335559740&quot;:300}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"1\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"23\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Private medical care<\/span><span data-ccp-props=\\\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335557856&quot;:16777215,&quot;335559738&quot;:240,&quot;335559739&quot;:240,&quot;335559740&quot;:300}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"1\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"24\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Group insurance program,&nbsp;sports&nbsp;and leisure program<\/span><span data-ccp-props=\\\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335557856&quot;:16777215,&quot;335559738&quot;:240,&quot;335559739&quot;:240,&quot;335559740&quot;:300}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"1\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"25\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Social activities,&nbsp;events&nbsp;and celebrations<\/span><span data-ccp-props=\\\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335557856&quot;:16777215,&quot;335559738&quot;:240,&quot;335559739&quot;:240,&quot;335559740&quot;:300}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\",\"ats_external_id\":\"PL-1302\",\"location\":\"Szczecin, Zachodniopomorskie\",\"job_type\":\"full_time\",\"salary\":\"8000\",\"salary_type\":\"monthly\",\"salary_currency\":\"PLN\",\"updated_at\":\"2026-10-15T09:19:41.600+02:00\",\"created_at\":\"2026-10-15T09:17:27.336+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMzAy?\",\"apply_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMzAy\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-poland\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"1\",\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":\"0\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"853\",\"campaign_id\":\"28178\",\"campaign_title\":\"Sr. SDET (TCF) R1772831\",\"campaign_type\":\"job_application\",\"job_title\":\"Senior SDET (Testing and Change Management Consultant)\",\"street\":\"Omaha, NE 68179\",\"address\":\"Omaha, NE 68179\",\"city\":\"Omaha\",\"state\":\"Nebraska\",\"postal_code\":\"68179\",\"region\":null,\"country\":\"United States of America\",\"short_description\":\"We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\nOur gamechangers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p><br \/><br \/><\/p><p><b>Senior SDET (Testing and Change Management Consultant)<\/b><\/p><p><b>Location: Omaha, NE (Onsite \u2013 5 Days a week)<\/b><\/p><p><b>\u00a0<\/b><\/p><p><b>Position Summary<\/b><\/p><p><b>\u00a0<\/b><\/p><p>The Senior Testing and Change Management Consultant is an onsite contractor role supporting high-priority solution delivery through structured testing, change management, release planning, and customer-facing cutover execution. This role partners closely with business stakeholders and cross-functional teams to develop comprehensive test plans, prepare users for change, and ensure releases are delivered with minimal disruption. The ideal candidate brings senior-level experience in testing and change management within customer support or service-oriented environments where customer experience, operational continuity, and implementation readiness are critical.<\/p><p><b>\u00a0<\/b><\/p><p><b>Responsibilities<\/b><\/p><ul><li>Develop, manage, and maintain comprehensive test plans that support successful solution delivery and business readiness.<\/li><li>Partner closely with business stakeholders to understand requirements, align testing activities, and ensure solutions meet business needs.<\/li><li>Lead and coordinate testing efforts across project phases, including planning, execution, tracking, defect management, and stakeholder reporting.<\/li><li>Support change management activities, including stakeholder communications, training coordination, change impact assessments, and organizational readiness planning.<\/li><li>Create and execute release and deployment plans that reduce business disruption and support seamless adoption.<\/li><li>Plan and manage customer-facing cutovers, ensuring operational teams, support teams, business users, and technology partners are aligned and prepared.<\/li><li>Coordinate cross-functional teams throughout testing, deployment, cutover, and post-release support activities.<\/li><li>Identify and mitigate implementation risks related to testing gaps, user readiness, business continuity, customer experience, and operational impact.<\/li><li>Facilitate readiness checkpoints, status meetings, go\/no-go discussions, and post-implementation reviews.<\/li><li>Communicate clearly with stakeholders at all levels to keep teams informed, aligned, and accountable.<\/li><li>Support adoption by ensuring training, communications, support materials, and transition activities are delivered on time.<\/li><li>Maintain focus on customer experience and service continuity throughout the change, release, and deployment lifecycle.<\/li><\/ul><p><b>\u00a0<\/b><\/p><p><b>Qualifications<\/b><\/p><ul><li>7\u201315 years of relevant experience in testing, change management, release management, deployment coordination, or related solution delivery roles.<\/li><li>Strong experience developing and managing comprehensive test plans in complex business or technology environments.<\/li><li>Demonstrated ability to partner with business stakeholders to support successful solution delivery.<\/li><li>Experience leading change management activities, including stakeholder communications, training coordination, and organizational readiness planning.<\/li><li>Experience creating and executing release, deployment, and cutover plans that minimize business disruption.<\/li><li>Proven experience planning and managing customer-facing cutovers, including cross-functional coordination and implementation risk mitigation.<\/li><li>Strong background in defect tracking, test execution management, issue resolution, and readiness reporting.<\/li><li>Preferred experience in customer support, customer service, contact center, or other service-oriented environments.<\/li><li>Strong understanding of how system, process, or operational changes can impact customer experience and business continuity.<\/li><li>Excellent communication, facilitation, and stakeholder management skills.<\/li><li>Highly organized, detail-oriented, and comfortable managing multiple priorities in a fast-paced environment.<\/li><li>Ability to work onsite and collaborate effectively with project teams, business users, and leadership.<\/li><\/ul><p><b>\u00a0<\/b><\/p><p>The base salary for this position is $ 74,250 to $ 80,900 plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program, 401(k) retirement plan, paid time off and holidays and paid learning days.<\/p><p>\u00a0<\/p><p>The deadline to apply for this position is: 10\/21\/2026. This position is for an existing, immediate vacancy. We are currently seeking to fill this role with an individual who can start as soon as possible.<\/p><p>\u00a0<\/p><p>As part of the hiring process, candidates may be required to undergo background screening and identity verification, where permitted by applicable law and consistent with the requirements of the role.\u00a0 Certain verification processes used by the Company or its service providers may involve technologies that rely on biometric identifiers or biometric information, where permitted by law.\u00a0 If biometric identifiers or biometric information are collected, used, or stored, the Company will provide the legally required disclosures and obtain any required written consent prior to such collection, and will handle such information in accordance with applicable biometric privacy laws and Company policies.<\/p><p>\u00a0<\/p><p>#LI-Onsite<br \/>#Omaha<br \/>#Nebraska<\/p><p><br \/><b>Physical and Mental Requirements:<br \/>\u00a0<br \/><\/b>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p><p><b>\u00a0<\/b><\/p><p><b>Equal Employment Opportunity:<br \/><br \/><\/b><\/p><p>Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.<\/p><p>\u00a0<\/p><p>For more information regarding your EEO rights as an applicant, please visit the following websites:<\/p><p><span style=\\\"color:#007380\\\">\u00b7\u00a0\u00a0\u00a0\u00a0<\/span><a target=\\\"_blank\\\" href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf\\\"><span style=\\\"color:#0000ff\\\"><u>English<\/u><\/span><\/a><span style=\\\"color:#007380\\\">\u00a0\u00a0 <\/span><\/p><p><span style=\\\"color:#007380\\\">\u00b7\u00a0\u00a0\u00a0<\/span><a target=\\\"_blank\\\" href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf\\\"><span style=\\\"color:#0000ff\\\"><u>Spanish<\/u><\/span><\/a><span style=\\\"color:#007380\\\"> <\/span><\/p><p><\/p><p><b>Accommodation:<br \/><br \/><\/b><\/p><p><span style=\\\"color:#000000\\\">Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.\u00a0If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <\/span><a target=\\\"_blank\\\" href=\\\"mailto:app.acco@concentrix.com\\\"><span style=\\\"color:#007380\\\"><u>app.acco@concentrix.com<\/u><\/span><\/a><span style=\\\"color:#000000\\\">.\u00a0 All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/span><\/p><p><span style=\\\"color:#ff0000\\\">\u00a0<\/span><\/p><p><b>Artificial Intelligence:<br \/><br \/><\/b><\/p><p><span style=\\\"color:#000000\\\">As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/span><\/p><p><span style=\\\"color:#000000\\\">\u00a0<\/span><\/p><p><b>Work Authorization:<\/b><\/p><p>\u00a0<\/p><p>In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. <span style=\\\"color:#000000\\\">Must reside in the United States or have a valid U.S. address for residence. \u00a0<\/span><\/p><p><span style=\\\"color:#000000\\\">\u00a0<\/span><\/p><p><\/p><p><b>For further information on available work states and Equal Employment Opportunity as an applicant, please click <\/b><a target=\\\"_blank\\\" href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\"><span style=\\\"color:#0000ff\\\"><b><u>HERE<\/u><\/b><\/span><\/a><\/p><p><\/p><p><\/p>\",\"ats_external_id\":\"R1772831\",\"location\":\"Omaha, Nebraska\",\"job_type\":\"full_time\",\"salary\":\"1\",\"salary_type\":\"annually\",\"salary_currency\":\"USD\",\"updated_at\":\"2026-10-20T00:04:03.153+08:00\",\"created_at\":\"2026-10-15T08:05:16.237+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yODE3OA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/Omaha-NE-68179\/Senior-Testing-and-Change-Management-Consultant_R1772831-10\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Software Development\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"b67da9176e3d1063316080f0b2237f6f\",\"descriptor\":\"Concentrix CVG Customer Management Group Inc.\",\"reference_id\":\"YUS04\",\"organization_reference_id\":\"YUS04\"},\"location\":{\"city\":\"Omaha\",\"state\":\"Nebraska\",\"country\":{\"wid\":\"bc33aa3152ec42d4995f4791a106ed09\",\"iso2\":\"US\",\"iso3\":\"USA\",\"descriptor\":\"United States of America\",\"iso_numeric\":\"840\"},\"postal_code\":\"68179\",\"primary_location\":{\"id\":\"LOCATION-3-10266\",\"wid\":\"ee01a862fbcf1009c58b3f08f7260000\",\"descriptor\":\"Omaha, NE 68179\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"khaja.mohammed@concentrix.com\"},\"first_name\":\"Mohammed, Khaja Nasiruddin\"},\"categories\":[{\"descriptor\":\"CF Software Development\"}],\"recruiters\":[{\"id\":\"102012330\",\"wid\":\"f81830f171380107b57167912f2c0000\",\"descriptor\":\"Khaja Nasiruddin Mohammed (102012330)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JT0355\",\"descriptor\":\"Sr. SDET (TCF)\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-391461\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/Omaha-NE-68179\/Senior-Testing-and-Change-Management-Consultant_R1772831-10\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/Omaha-NE-68179\/Senior-Testing-and-Change-Management-Consultant_R1772831-10\/apply\",\"job_requisition_id\":\"R1772831\"}],\"organizations\":[{\"wid\":\"b67da9176e3d1063316080f0b2237f6f\",\"descriptor\":\"Concentrix CVG Customer Management Group Inc.\",\"reference_id\":\"YUS04\",\"custom_reference_id\":null,\"company_reference_id\":\"YUS04\"},{\"wid\":\"c8845a804ff7011141d305990c750000\",\"descriptor\":\"W0ZG5G Uprr Billable Usa\",\"reference_id\":\"W0ZG5G\",\"custom_reference_id\":\"W0ZG5G\",\"company_reference_id\":null},{\"wid\":\"7786e9d84c62100bef1d99be98f00000\",\"descriptor\":\"COGS (CORP) CAT Technology and Engineering SL\",\"reference_id\":\"CATTESTSTRATDIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"f74bef87fd1d01112caa426c29140000\",\"descriptor\":\"6950 - Union Pacific Railroad - PUSA0365\",\"reference_id\":\"PUSA0365\",\"custom_reference_id\":\"PUSA0365\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"finny.samuel1@concentrix.com\"},\"first_name\":\"Finny Samuel (102011999)\"},\"category_groups\":[{\"id\":\"CF Application Development Group\",\"wid\":\"0227dc387a0901953338594ceb6523d4\",\"descriptor\":\"Application Development Group\"}],\"job_requisition\":{\"id\":\"R1772831\",\"wid\":\"5062b37d9eab103725b4d0c969700000\",\"descriptor\":\"Senior SDET (Testing and Change Management Consultant)\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"RECRUITING_INSTRUCTION-3-25\",\"compensation_grade\":{\"id\":\"CF Grade_T8\",\"wid\":\"c8e0e0a8af1d10107675404adcde0000\",\"descriptor\":\"Grade T8\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<p>Description:\u00a0\u00a0\u00a0\u00a0\u00a0 CANDIDATE WILL HAVE STRONG EXPERIENCE DEVELOPING AND MANAGING COMPREHENSIVE TEST PLANS WHILE PARTNERING CLOSELY WITH BUSINESS STAKEHOLDERS TO ENSURE SUCCESSFUL SOLUTION DELIVERY. THIS ROLE REQUIRES THE ABILITY TO LEAD CHANGE MANAGEMENT ACTIVITIES, INCLUDING STAKEHOLDER COMMUNICATIONS, TRAINING COORDINATION, AND ORGANIZATIONAL READINESS PLANNING. THE CANDIDATE WILL ALSO BE RESPONSIBLE FOR CREATING AND EXECUTING RELEASE AND DEPLOYMENT PLANS THAT MINIMIZE BUSINESS DISRUPTION AND SUPPORT SEAMLESS ADOPTION. EXPERIENCE PLANNING AND MANAGING CUSTOMER-FACING CUTOVERS IS ESSENTIAL, INCLUDING COORDINATING CROSS-FUNCTIONAL TEAMS AND MITIGATING IMPLEMENTATION RISKS. PREFERENCE IS FOR CANDIDATES WITH A BACKGROUND IN CHANGE MANAGEMENT WITHIN CUSTOMER SUPPORT OR SERVICE-ORIENTED ENVIRONMENTS, WHERE CUSTOMER EXPERIENCE AND OPERATIONAL CONTINUITY ARE CRITICAL TO SUCCESS.<\/p>\"},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":null,\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"854\",\"campaign_id\":\"28172\",\"campaign_title\":\"Sr. Product Manager (TCF) R1772764\",\"campaign_type\":\"job_application\",\"job_title\":\"Senior Technical Delivery Manager\",\"street\":\"USA Bellevue 13555 SE 36th Street\",\"address\":\"USA Bellevue 13555 SE 36th Street\",\"city\":\"Bellevue\",\"state\":\"Washington\",\"postal_code\":\"98006\",\"region\":null,\"country\":\"United States of America\",\"short_description\":\"We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. \\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur gamechangers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p><br \/><br \/><\/p><h1><b>Senior Technical Delivery Manager<\/b><\/h1><p><b>Location: Bellevue, WA (Preferred) - Onsite 4 Days per Week<br \/><br \/><\/b><\/p><h2><b>About the Role<\/b><\/h2><p>We are seeking an experienced Senior Technical Delivery Manager to lead and drive the successful delivery of large-scale software and digital transformation initiatives. This role requires a strong blend of technical expertise, Agile program leadership, and stakeholder management to coordinate multiple cross-functional teams and ensure timely, high-quality delivery.<\/p><p>The ideal candidate has a solid background in software engineering, Agile delivery, product execution, and enterprise-scale program management. You will serve as the key liaison between business stakeholders, product teams, engineering, architecture, and leadership teams, ensuring strategic objectives are translated into measurable outcomes.<\/p><br \/><h2><b>Key Responsibilities<\/b><\/h2><br \/><h3>Delivery &amp; Program Management<\/h3><ul><li>Lead multiple Agile teams and delivery streams simultaneously.<\/li><li>Drive end-to-end program execution from planning through deployment and post-release support.<\/li><li>Establish project roadmaps, milestones, timelines, dependencies, and delivery plans.<\/li><li>Proactively identify, manage, and mitigate project risks and blockers.<\/li><li>Provide executive-level reporting, delivery metrics, and status updates.<\/li><li>Ensure alignment across product, engineering, architecture, QA, and business teams.<\/li><\/ul><h3>Product Management &amp; Business Alignment<\/h3><ul><li>Partner with business stakeholders to gather requirements and define priorities.<\/li><li>Translate business objectives into actionable product and technical roadmaps.<\/li><li>Facilitate backlog grooming, sprint planning, release planning, and stakeholder reviews.<\/li><li>Balance competing priorities and maintain focus on business outcomes.<\/li><li>Champion Agile best practices and continuous process improvement.<\/li><\/ul><h3>Technical Leadership<\/h3><ul><li>Collaborate closely with engineering teams, architects, and technical leaders.<\/li><li>Understand system architecture, APIs, integrations, cloud platforms, and technical dependencies.<\/li><li>Drive adherence to SDLC best practices and modern software delivery frameworks.<\/li><li>Support solution design discussions and guide technical decision-making.<\/li><li>Act as a trusted advisor to both business and technical stakeholders.<\/li><\/ul><h3>Agile Delivery &amp; Jira Governance<\/h3><ul><li>Lead Agile ceremonies including sprint planning, retrospectives, daily stand-ups, and release readiness reviews.<\/li><li>Manage Jira workflows, dashboards, reporting, and delivery metrics.<\/li><li>Monitor team capacity, velocity, dependencies, and delivery health.<\/li><li>Use data-driven insights to improve predictability, efficiency, and delivery performance.<\/li><\/ul><h3>AI-Driven Productivity &amp; Innovation<\/h3><ul><li>Leverage AI-enabled tools to enhance project planning, documentation, reporting, and team productivity.<\/li><li>Utilize platforms such as Microsoft Copilot, Jira AI, ChatGPT, Gemini, Claude, or similar technologies.<\/li><li>Identify opportunities to streamline delivery processes through automation and AI-assisted workflows.<\/li><li>Drive adoption of innovative practices that improve delivery quality and speed.<\/li><\/ul><h2><b>Required Qualifications<\/b><\/h2><ul><li>10&#43; years of experience in Technical Program Management, Technical Delivery Management, Product Management, or related leadership roles.<\/li><li>Strong understanding of Agile, Scrum, SDLC, and enterprise software delivery practices.<\/li><li>Proven experience managing large-scale, complex technology programs.<\/li><li>Exceptional stakeholder management and communication skills.<\/li><li>Experience leading cross-functional teams in fast-paced environments.<\/li><li>Strong analytical, problem-solving, and decision-making abilities.<\/li><li>Demonstrated success delivering software products and enterprise technology solutions.<\/li><\/ul><h2><b>Preferred Qualifications<\/b><\/h2><ul><li>Experience within Telecommunications, Wireless, Enterprise Technology, or Digital Transformation environments.<\/li><li>Experience leading distributed onshore and offshore teams.<\/li><li>Familiarity with cloud platforms including Azure, AWS, or Google Cloud Platform (GCP).<\/li><li>Experience with APIs, microservices, system integrations, and modern architecture patterns.<\/li><li>PMP, SAFe, Scrum Master, Product Owner, or related certifications.<\/li><\/ul><br \/><h2><\/h2><p>\u00a0<span style=\\\"color:#000000\\\">The base salary for this position is $92,250 to $140,000 plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program, 401(k) retirement plan, paid time off and holidays and paid learning days.<\/span><\/p><p><span style=\\\"color:#000000\\\">\u00a0<\/span><\/p><p><span style=\\\"color:#000000\\\">The deadline to apply for this position is: 10\/22\/2026. This position is for an existing, immediate vacancy. We are currently seeking to fill this role with an individual who can start as soon as possible.<\/span><\/p><p><span style=\\\"color:#000000\\\">\u00a0<\/span><\/p><p><span style=\\\"color:#000000\\\">As part of the hiring process, candidates may be required to undergo background screening and identity verification, where permitted by applicable law and consistent with the requirements of the role.\u00a0Certain verification processes used by the Company or its service providers may involve technologies that rely on biometric identifiers or biometric information, where permitted by law.\u00a0 If biometric identifiers or biometric information are collected, used, or stored, the Company will provide the legally required disclosures and obtain any required written consent prior to such collection, and will handle such information in accordance with applicable biometric privacy laws and Company policies.<\/span><\/p><br \/><p><b>#LI-Bellevue<\/b><\/p><p><b>#LI-Hybrid<\/b><\/p><p><b>#Concentrix<\/b><\/p><p><br \/><br \/><\/p><p><br \/><b>Physical and Mental Requirements:<br \/>\u00a0<br \/><\/b>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p><p><b>\u00a0<\/b><\/p><p><b>Equal Employment Opportunity:<br \/><br \/><\/b><\/p><p>Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.<\/p><p>\u00a0<\/p><p>For more information regarding your EEO rights as an applicant, please visit the following websites:<\/p><p><span style=\\\"color:#007380\\\">\u00b7\u00a0\u00a0\u00a0\u00a0<\/span><a target=\\\"_blank\\\" href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf\\\"><span style=\\\"color:#0000ff\\\"><u>English<\/u><\/span><\/a><span style=\\\"color:#007380\\\">\u00a0\u00a0 <\/span><\/p><p><span style=\\\"color:#007380\\\">\u00b7\u00a0\u00a0\u00a0<\/span><a target=\\\"_blank\\\" href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf\\\"><span style=\\\"color:#0000ff\\\"><u>Spanish<\/u><\/span><\/a><span style=\\\"color:#007380\\\"> <\/span><\/p><p><\/p><p><b>Accommodation:<br \/><br \/><\/b><\/p><p><span style=\\\"color:#000000\\\">Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.\u00a0If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <\/span><a target=\\\"_blank\\\" href=\\\"mailto:app.acco@concentrix.com\\\"><span style=\\\"color:#007380\\\"><u>app.acco@concentrix.com<\/u><\/span><\/a><span style=\\\"color:#000000\\\">.\u00a0 All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/span><\/p><p><span style=\\\"color:#ff0000\\\">\u00a0<\/span><\/p><p><b>Artificial Intelligence:<br \/><br \/><\/b><\/p><p><span style=\\\"color:#000000\\\">As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/span><\/p><p><span style=\\\"color:#000000\\\">\u00a0<\/span><\/p><p><b>Work Authorization:<\/b><\/p><p>\u00a0<\/p><p>In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. <span style=\\\"color:#000000\\\">Must reside in the United States or have a valid U.S. address for residence. \u00a0<\/span><\/p><p><span style=\\\"color:#000000\\\">\u00a0<\/span><\/p><p><\/p><p><b>For further information on available work states and Equal Employment Opportunity as an applicant, please click <\/b><a target=\\\"_blank\\\" href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\"><span style=\\\"color:#0000ff\\\"><b><u>HERE<\/u><\/b><\/span><\/a><\/p><p><\/p><p><\/p>\",\"ats_external_id\":\"R1772764\",\"location\":\"Bellevue, Washington\",\"job_type\":\"full_time\",\"salary\":\"1\",\"salary_type\":\"annually\",\"salary_currency\":\"USD\",\"updated_at\":\"2026-10-16T00:04:42.262+08:00\",\"created_at\":\"2026-10-15T04:03:43.741+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yODE3Mg?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-Bellevue-13555-SE-36th-Street\/Senior-Technical-Delivery-Manager_R1772764\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Product_Platform Management\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"b67da9176e3d1063316080f0b2237f6f\",\"descriptor\":\"Concentrix CVG Customer Management Group Inc.\",\"reference_id\":\"YUS04\",\"organization_reference_id\":\"YUS04\"},\"location\":{\"city\":\"Bellevue\",\"state\":\"Washington\",\"country\":{\"wid\":\"bc33aa3152ec42d4995f4791a106ed09\",\"iso2\":\"US\",\"iso3\":\"USA\",\"descriptor\":\"United States of America\",\"iso_numeric\":\"840\"},\"postal_code\":\"98006\",\"primary_location\":{\"id\":\"US-BEL-SE36T-01\",\"wid\":\"aab9687537f3010e6acc5f9d17770000\",\"descriptor\":\"USA Bellevue 13555 SE 36th Street\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"reena.kapoor@concentrix.com\"},\"first_name\":\"Kapoor, Reena\"},\"categories\":[{\"descriptor\":\"CF Product_Platform Management\"}],\"recruiters\":[{\"id\":\"102010157\",\"wid\":\"c30e8ac6e5930107b3c1e2d195a00000\",\"descriptor\":\"Reena Kapoor (102010157)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JT0351\",\"descriptor\":\"Sr. Product Manager (TCF)\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-391051\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-Bellevue-13555-SE-36th-Street\/Senior-Technical-Delivery-Manager_R1772764\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-Bellevue-13555-SE-36th-Street\/Senior-Technical-Delivery-Manager_R1772764\/apply\",\"job_requisition_id\":\"R1772764\"}],\"organizations\":[{\"wid\":\"b67da9176e3d1063316080f0b2237f6f\",\"descriptor\":\"Concentrix CVG Customer Management Group Inc.\",\"reference_id\":\"YUS04\",\"custom_reference_id\":null,\"company_reference_id\":\"YUS04\"},{\"wid\":\"3d7dbbe9970d01113ff67a57a0f10000\",\"descriptor\":\"7077 - T_Mobile - PUSA2251\",\"reference_id\":\"PUSA2251\",\"custom_reference_id\":\"PUSA2251\",\"company_reference_id\":null},{\"wid\":\"1a48a07d65cf100bef1f992e043c0000\",\"descriptor\":\"COGS (CORP) Consulting SL\",\"reference_id\":\"CATCONSECTORDIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"6a74779a197e011936fc9b9593da0000\",\"descriptor\":\"W0ZGV3 T-Mobile Secureid\",\"reference_id\":\"W0ZGV3\",\"custom_reference_id\":\"W0ZGV3\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"suraj.vijayakumar@concentrix.com\"},\"first_name\":\"Suraj Vijayakumar (102233521)\"},\"category_groups\":[{\"id\":\"CF Application Development Group\",\"wid\":\"0227dc387a0901953338594ceb6523d4\",\"descriptor\":\"Application Development Group\"}],\"job_requisition\":{\"id\":\"R1772764\",\"wid\":\"56ec1913847a103715a6f9a0575e0000\",\"descriptor\":\"Senior Technical Delivery Manager\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"RECRUITING_INSTRUCTION-3-25\",\"compensation_grade\":{\"id\":\"CF Grade_T8\",\"wid\":\"c8e0e0a8af1d10107675404adcde0000\",\"descriptor\":\"Grade T8\"},\"job_requisition_ownership\":null,\"additional_job_description\":\"<h1><b>Senior Technical Delivery Manager \/ Technical Product Manager<\/b><\/h1><p><b>Location:<\/b> Preferred Bellevue, WA.\u00a0 On-site 4 days per week.<br \/><b>Employment Type:<\/b> Contract or Full-Time<\/p><h2><b>Position Overview<\/b><\/h2><p>We are seeking a highly technical and execution-focused <b>Technical Delivery Manager \/ Technical Product Manager<\/b> to lead large-scale software delivery initiatives across multiple Agile delivery pods. The ideal candidate has a strong software engineering foundation, extensive experience managing complex cross-functional programs, and can immediately operate within a fast-paced environment.<\/p><p>This individual will serve as the bridge between business stakeholders, product teams, software engineers, architects, and program leadership, ensuring successful execution from requirements through deployment. We are looking for a hands-on leader who understands modern software development, can remove delivery roadblocks, drive accountability, and accelerate outcomes from day one.<\/p><h2><b>Key Responsibilities<\/b><\/h2><h3><b>Delivery Leadership<\/b><\/h3><ul><li>Lead and coordinate multiple Agile delivery pods simultaneously.<\/li><li>Own end-to-end program execution, including planning, estimation, delivery governance, risk management, and release coordination.<\/li><li>Establish and maintain delivery roadmaps, milestones, dependencies, and execution plans.<\/li><li>Drive accountability across product, engineering, QA, architecture, and business teams.<\/li><li>Identify delivery risks early and proactively develop mitigation strategies.<\/li><li>Provide executive-level status reporting, metrics, and delivery insights.<\/li><\/ul><h3><b>Product &amp; Program Management<\/b><\/h3><ul><li>Partner with business stakeholders to define requirements, priorities, and success metrics.<\/li><li>Translate strategic objectives into executable product and engineering roadmaps.<\/li><li>Facilitate backlog prioritization, sprint planning, release planning, and stakeholder reviews.<\/li><li>Manage competing priorities across multiple initiatives while maintaining alignment to business objectives.<\/li><li>Drive continuous improvement of Agile processes and delivery practices.<\/li><\/ul><h3><b>Technical Leadership<\/b><\/h3><ul><li>Engage effectively with software engineers, architects, and technical leadership teams.<\/li><li>Review solution approaches, API integrations, architecture patterns, and technical dependencies.<\/li><li>Provide guidance around SDLC best practices, modern engineering practices, and delivery execution.<\/li><li>Understand cloud-native architectures, microservices, APIs, and enterprise application landscapes.<\/li><li>Act as a trusted advisor for both business and technical stakeholders.<\/li><\/ul><h3><b>Agile &amp; Jira Management<\/b><\/h3><ul><li>Serve as a champion for Agile delivery practices across multiple teams.<\/li><li>Own Jira governance, reporting, backlog management, sprint metrics, and delivery dashboards.<\/li><li>Drive sprint ceremonies, dependency management, capacity planning, and release readiness activities.<\/li><li>Leverage Jira data to identify bottlenecks, optimize team performance, and improve predictability.<\/li><\/ul><h3><b>AI-Enabled Delivery<\/b><\/h3><ul><li>Utilize AI-powered tools to improve delivery execution, planning, documentation, reporting, and decision-making.<\/li><li>Leverage technologies such as Microsoft Copilot, Jira AI, ChatGPT, Claude, Gemini, or similar AI platforms.<\/li><li>Drive adoption of AI-assisted productivity practices across delivery teams when appropriate.<\/li><li>Stay current on emerging AI capabilities and identify opportunities to improve software delivery effectiveness.<\/li><\/ul><p>\u00a0<\/p><h2><b>Preferred Qualifications<\/b><\/h2><ul><li>Experience working in Telecom, Wireless, Digital, or Enterprise Technology organizations.<\/li><li>Experience managing distributed onshore\/offshore delivery teams.<\/li><li>Familiarity with cloud platforms such as Azure, AWS, or Google Cloud.<\/li><li>Experience with APIs, microservices, enterprise integrations, and digital transformation initiatives.<\/li><li>SAFe, Scrum Master, PMP, or Product Management certifications.<\/li><\/ul><h2><b>Technical Skills<\/b><\/h2><p><b>Required<\/b><\/p><ul><li>Jira<\/li><li>Confluence<\/li><li>Agile \/ Scrum<\/li><li>SDLC<\/li><li>Release Management<\/li><li>Roadmap Planning<\/li><li>Risk &amp; Dependency Management<\/li><li>Stakeholder Management<\/li><\/ul><p><b>Preferred<\/b><\/p><ul><li>GitHub<\/li><li>API Platforms<\/li><li>Cloud Technologies (Azure\/AWS\/GCP)<\/li><li>AI Productivity Tools (Copilot, Jira AI, ChatGPT, Claude, Gemini)<\/li><\/ul><h2><\/h2>\"},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":null,\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"855\",\"campaign_id\":\"28148\",\"campaign_title\":\"Team Leader, B2B Sales R1772616\",\"campaign_type\":\"job_application\",\"job_title\":\"B2B Sales Team Leader with English - (Digital Marketing Account Management)\",\"street\":\"GRC Athens - Ilia Iliou 51\",\"address\":\"GRC Athens - Ilia Iliou 51\",\"city\":\"Athens\",\"state\":null,\"postal_code\":\"11743\",\"region\":null,\"country\":\"Greece\",\"short_description\":\"\",\"long_description\":\"<p>B2B Sales Team Leader with English (Digital Marketing Account Management)<\/p><br \/><p>Job Description<\/p><p><b>Lead High-Performing Digital Sales Teams<\/b><\/p><p>Are you an experienced sales leader with a passion for coaching, performance management, and digital marketing? Do you thrive in fast-paced environments where you can inspire teams, drive revenue growth, and build strong client relationships?<\/p><p>We are looking for a <b>Sales Team Leader (Digital Advertising Solutions)<\/b> to lead a team of Digital Marketing Account Managers supporting one of the world&#39;s most recognized global technology brands. In this role, you&#39;ll be responsible for driving team performance, customer success, revenue growth, and operational excellence while developing a high-performing sales culture.<\/p><p>What You&#39;ll Be Doing<\/p><p>As a Sales Team Leader, you will lead, develop, and empower a team of Digital Marketing Account Managers focused on helping advertisers maximize their success through innovative digital advertising solutions. You will act as a strategic coach, performance driver, and trusted partner to both clients and internal stakeholders.<\/p><br \/><p><b>Key Responsibilities<\/b><\/p><ul><li>Lead, coach, and motivate a team of Digital Marketing Account Managers to achieve and exceed revenue, retention, and customer satisfaction targets<\/li><li>Drive a high-performance sales culture through ongoing coaching, development planning, and performance management<\/li><li>Conduct regular one-on-one meetings, performance reviews, and coaching sessions to support individual and team success<\/li><li>Monitor productivity, sales activities, pipeline health, and key performance indicators to ensure operational excellence<\/li><li>Provide accurate sales forecasting and ensure CRM systems are consistently updated and maintained<\/li><li>Remove internal and external barriers impacting team performance and customer success<\/li><li>Analyze sales data, customer insights, and market trends to identify opportunities and implement strategic growth initiatives<\/li><li>Support the development and execution of account growth, retention, and customer engagement strategies<\/li><li>Serve as an escalation point for client concerns and collaborate with stakeholders to ensure timely resolution<\/li><li>Partner closely with clients to align business objectives, performance expectations, and growth opportunities<\/li><li>Maintain strong awareness of digital marketing trends, advertising products, and industry developments<\/li><li>Collaborate with cross-functional teams including Operations, Training, Workforce Management, and Client Services to enhance performance and customer experience<\/li><li>Ensure alignment with business goals, sales targets, operating plans, and client performance metrics<\/li><li>Support talent development initiatives, succession planning, and continuous learning opportunities for team members<\/li><li>Foster strong relationships with clients, senior leadership, and key internal stakeholders<\/li><\/ul><br \/><p><b>What We&#39;re Looking For<\/b><\/p><p><b>Essential Requirements<\/b><\/p><ul><li>Fluency in English (C1)<\/li><li>Minimum 3 years of experience leading sales, customer success, or account management teams within a sales environment<\/li><li>Proven track record of consistently delivering team revenue growth and performance targets<\/li><li>Strong leadership, coaching, and people management skills<\/li><li>Experience managing teams in fast-paced, high-volume sales environments<\/li><li>Excellent analytical and problem-solving skills with the ability to translate insights into business actions<\/li><li>Strong stakeholder management and relationship-building capabilities<\/li><li>Experience with sales forecasting, pipeline management, and performance reporting<\/li><li>Ability to influence teams and drive accountability through coaching and leadership<\/li><li>Strong organizational skills with the ability to prioritize multiple business objectives simultaneously<\/li><li>Willingness to work on-site in Athens, Greece<\/li><\/ul><br \/><p><b>Preferred Qualifications<\/b><\/p><ul><li>Bachelor&#39;s Degree in Business, Marketing, Management, or a related field<\/li><li>Experience within Digital Marketing, Online Advertising, Customer Success, or Technology Sales environments<\/li><li>Knowledge of consultative selling methodologies and customer success frameworks<\/li><li>Experience using Salesforce or other CRM platforms<\/li><li>Understanding of digital advertising products, performance marketing, and online customer acquisition strategies<\/li><li>Experience managing multilingual sales or account management teams<\/li><\/ul><br \/><p><b>Why Join Us?<\/b><\/p><ul><li>Work with one of the world&#39;s leading technology and digital advertising brands<\/li><li>Lead a talented, international team in a dynamic and fast-growing environment<\/li><li>Indefinite employment contract with 14 salaries per year<\/li><li>Competitive compensation package and monthly performance incentives<\/li><li>Comprehensive relocation support to Athens, Greece<\/li><li>Daily meal vouchers via Up Hellas Mastercard<\/li><li>Additional private health insurance coverage<\/li><li>Ongoing leadership development and professional training opportunities<\/li><li>International career growth and mobility programs<\/li><li>Access to wellness initiatives, fitness facilities, and employee engagement activities<\/li><li>Modern workplace with premium amenities, including rooftop leisure spaces and corporate dining facilities<\/li><li>Inclusive, collaborative, and multicultural company culture<\/li><\/ul><br \/><p><b>Location<\/b><\/p><ul><li>Athens, Greece<\/li><li>On-Site Role<\/li><\/ul><br \/><p><b>Ready to Lead, Inspire, and Grow?<\/b><\/p><p>Join us and play a key role in shaping the success of a high-performing digital sales organization. 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Hybrid - HS03\",\"street\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"address\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"postal_code\":\"8020\",\"region\":null,\"country\":\"Spain\",\"short_description\":\" \",\"long_description\":\"<p><b><span style=\\\"font-size:inherit\\\"><br \/>Experience the power of a game-changing career\u00a0<\/span><\/b><\/p><br \/><p style=\\\"color:!important\\\">Are you looking for what\u2019s next? We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries.\u00a0<\/p><br \/><p style=\\\"color:!important\\\">If you\u2019re looking to grow and be inspired, as an <b><span style=\\\"font-size:inherit\\\">Inbound Sales Representative in Barcelona (hybrid)<\/span><\/b>, you will be part of our team of game-changers who are powering the brands of the future in tech.\u00a0<\/p><br \/><p style=\\\"color:!important\\\"><b><span style=\\\"font-size:inherit\\\">Career growth and personal development\u00a0<\/span><\/b><\/p><br \/><p style=\\\"color:!important\\\">This is a great opportunity to experience the power of what\u2019s next and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed.\u00a0<\/p><br \/><p style=\\\"color:!important\\\"><b><span style=\\\"font-size:inherit\\\">What you will do in this role\u00a0<\/span><\/b><\/p><br \/><p style=\\\"color:!important\\\">In everything we do, we believe in doing right by and for people \u2013 our clients, their customers, our people, our community, and our planet.\u00a0<\/p><br \/><p style=\\\"color:!important\\\">As an<b><span style=\\\"font-size:inherit\\\"> Inbound Sales Representative <\/span><\/b>on our team, you will:\u00a0<\/p><br \/><p style=\\\"color:!important\\\">- Manage qualified inbound calls for Commercial business Development of customers acquired \/ profiled on line Account management of gold customers and partners\u00a0<br \/>- Perform OB calls to customers to develop and acquire new business (it is in addition to call back for support tasks)\u00a0<br \/>- Login all customer contacts in the CRM system in use at the time\u00a0<br \/>- Give feedback on sales activity Skills for the Specialist\u00a0<br \/>- Identify right contacts at customers\u00a0<br \/>- Track, manage and report ongoing activity related to sales pipeline\u00a0<\/p><br \/><p style=\\\"color:!important\\\"><b><span style=\\\"font-size:inherit\\\">Your qualifications\u00a0<\/span><\/b><\/p><br \/><p style=\\\"color:!important\\\">We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.\u00a0<\/p><br \/><p style=\\\"color:!important\\\"><b><span style=\\\"font-size:inherit\\\">Concentrix is a great match if you:\u00a0<\/span><\/b><\/p><br \/><p style=\\\"color:!important\\\">- Have a proficient or bilingual level of French plus advanced English <br \/>- Have one year of related sales experience\u00a0<br \/>- Have excellent negotiation management and strong communication skills (verbal &amp; written) including excellent telephone and presentation skills\u00a0<br \/>- Work toward goal achievement using negotiation, teamwork\/collaboration, motivation and time\/work prioritization\u00a0<br \/>- Can demonstrate innovation and good judgment\/problem-solving skills when making decisions\u00a0<br \/>- Can establish an individual course of action to accomplish goals while using appropriate\u00a0<\/p><br \/><p style=\\\"color:!important\\\"><b><span style=\\\"font-size:inherit\\\">What\u2019s in it for you\u00a0<\/span><\/b><\/p><br \/><p>- Full time 39 hours\/week permanent contract: Monday to Friday from 9:30 to 18:30<br \/>- Salary 20.000 euros gross\/year &#43; up to 4,500 euros gross\/year in bonus\u00a0<br \/>- Great office location in Barcelona\u00a0<br \/>- Full paid training about the company and the project you will be working on\u00a0<br \/>- Career development program and specialized courses\u00a0<\/p><br \/><p style=\\\"color:!important\\\"><b><span style=\\\"font-size:inherit\\\">Experience the best version of you!\u00a0<\/span><\/b><\/p><br \/><p style=\\\"color:!important\\\">At Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.\u00a0<\/p><br \/><p style=\\\"color:!important\\\">If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d\u00a0<\/p><br \/><p style=\\\"color:!important\\\">Concentrix is an equal opportunity employer\u00a0<\/p><p style=\\\"color:!important\\\">We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.\u00a0<br \/>R1772584<\/p>\",\"ats_external_id\":\"R1772584\",\"location\":\"Barcelona, Barcelona\",\"job_type\":\"full_time\",\"salary\":\"1666.67\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-10-16T12:06:38.106+02:00\",\"created_at\":\"2026-10-14T16:06:03.782+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMjA1?\",\"apply_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMjA1\/apply?\",\"head_count\":\"300\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"B2B Sales\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"organization_reference_id\":\"WES05\"},\"location\":{\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"country\":{\"wid\":\"bd34c524a6a04ae6915f5d96fa086199\",\"iso2\":\"ES\",\"iso3\":\"ESP\",\"descriptor\":\"Spain\",\"iso_numeric\":\"724\"},\"postal_code\":\"8020\",\"primary_location\":{\"id\":\"ES-BAR-SELVA-01\",\"wid\":\"e3ece62c945d101d479c643715ac0000\",\"descriptor\":\"ESP Barcelona - 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UP Ayala TechnoHub Bldg G, 3rd Flr\",\"address\":\"PHL Quezon City - UP Ayala TechnoHub Bldg G, 3rd Flr\",\"city\":\"Quezon City\",\"state\":\"National Capital Region\",\"postal_code\":\"1121\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Team Leader, Operations is responsible for the day-to-day supervision of a group of call center associates. This position ensures performance metrics are achieved by providing adequate coaching, motivation and accountability.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0<\/h2><ul><li>Responsible for the day-to-day supervision of a group of call center associates including work and attendance monitoring in accordance with organization policy and applicable legal requirements<\/li><li>Effectively coach direct reports on their performance on a regular basis to ensure performance metrics are achieved\u00a0 at a minimum weekly<\/li><li>Identify performance related issues, develop an action plan for improvement, implement corrective action, up to and including termination of employment<\/li><li>Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019) and financial expectations<\/li><li>Communicate expectations to employees and provide timely updates<\/li><li>Provide subject matter expertise in handling escalated customer calls as needed<\/li><li>Conduct Team Meetings to ensure expedient communication of relevant information and as an open forum for input. Schedule and organize team activities<\/li><li>Stay current on internal work processes, policies and procedures. Attend required manager development training<\/li><li>Promote the Concentrix values through both behavior and attitude, including being an advocate for team members<\/li><\/ul><p>\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0<\/h2><ul><li>Associate&#39;s degree in related field with two to four years of relevant experience preferred<\/li><li>Highly motivated individual with skills to develop and coach team members to achieve performance expectations<\/li><li>Work well under pressure and follow through on items to completion<\/li><li>Strong communication skills, both written and verbal<\/li><li>Ability to lead team in multi-tasking, prioritization, and meeting timelines on deliverable<\/li><li>Ability to mentor, coach and provide direction to a team of employees<\/li><li>Willingness to work a flexible schedule<\/li><\/ul><p>\u00a0\u00a0\u00a0<\/p><h2>Career Level Description\u00a0<\/h2><p>Receives assignments in tasks oriented terms and supervises subordinates to set priorities and complete assignments.\u00a0 Coordinates and supervises the daily activities of business or technical support or production team members.\u00a0 In charge of handling single and medium-sized line of business.\u00a0 Decisions are guided by policies, procedures and business plan; receives guidance and oversight from manager.\u00a0 Drives direct reports to achieve set metrics and business goals thru coaching, mentoring and providing regular feedback. Typically does not spend more than 20% of time performing the work supervised. Handles escalated issues.\u00a0 Supervises non-exempt employees who generally perform either a single task or multiple, but closely related tasks.<\/p><p><\/p><h2>&lt;&lt; Philippines ONLY, Additional Description &gt;&gt;\u00a0<\/h2><ul><li>Manage the employment status of call center associates and participate in the transfer, promotions or regularization of call center associates, which is necessary before any such employee-movement is made<\/li><li>Exercises independent judgment and discretion in the performance of the said main function as a means to implement management policies<\/li><li>Exercises authority to manage the employment status of a group of employees (firing, promotion, regularization, etc.) including identifying and addressing misconduct, policy and process violations of call center associates<\/li><li>Stay current on internal work processes, management policies and procedures and ensures implementation of the same Implement \u00a0management policies<\/li><li>Support and manage the program together with other Team Leaders and Managers \u00a0<\/li><li>Providing input into selecting, training, developing, and completing performance appraisal of work group(s) in accordance with the organization\u2019s policies and applicable legal requirements<\/li><li>Manage team members on their performance on a regular basis, and write and deliver performance appraisal.\u00a0<\/li><li>The Team Leader\u2019s role is a managerial level position, a position reposed with trust and confidence.\u00a0<\/li><\/ul><h2><b>Disclaimer\u00a0\u00a0 <\/b><\/h2><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p>\",\"ats_external_id\":\"R1761685\",\"location\":\"Quezon City, National Capital Region\",\"job_type\":\"full_time\",\"salary\":\"468000\",\"salary_type\":\"annually\",\"salary_currency\":\"PHP\",\"updated_at\":\"2026-10-14T16:06:52.955+08:00\",\"created_at\":\"2026-10-14T16:05:50.248+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yODEwNg?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City---UP-Ayala-TechnoHub-Bldg-G-3rd-Flr\/Team-Leader--Operations_R1761685\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"b67da9176e3d1063315edce36dd07e4b\",\"descriptor\":\"Concentrix CVG Philippines, Inc.\",\"reference_id\":\"YPH08\",\"organization_reference_id\":\"YPH08\"},\"location\":{\"city\":\"Quezon City\",\"state\":\"National Capital Region\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"1121\",\"primary_location\":{\"id\":\"PH-QUE-UPAYA-06\",\"wid\":\"740544c0a47f01d6726a218f1f115c64\",\"descriptor\":\"PHL Quezon City - UP Ayala TechnoHub Bldg G, 3rd Flr\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"maria.pabon@concentrix.com\"},\"first_name\":\"Pabon, Maria\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"101797319\",\"wid\":\"cc71ac991782015afe214535200a9bca\",\"descriptor\":\"Maria Pabon (101797319)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0629\",\"descriptor\":\"Team Leader, Operations\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-390689\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City---UP-Ayala-TechnoHub-Bldg-G-3rd-Flr\/Team-Leader--Operations_R1761685\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City---UP-Ayala-TechnoHub-Bldg-G-3rd-Flr\/Team-Leader--Operations_R1761685\/apply\",\"job_requisition_id\":\"R1761685\"}],\"organizations\":[{\"wid\":\"d40cd414374310346334d450da6a0000\",\"descriptor\":\"W0ZS0J Optum CYC_CLMS_IBV_T2\",\"reference_id\":\"W0ZS0J\",\"custom_reference_id\":\"W0ZS0J\",\"company_reference_id\":null},{\"wid\":\"b67da9176e3d1063315edce36dd07e4b\",\"descriptor\":\"Concentrix CVG Philippines, Inc.\",\"reference_id\":\"YPH08\",\"custom_reference_id\":null,\"company_reference_id\":\"YPH08\"},{\"wid\":\"5f8f1994202c10010478d25715f80000\",\"descriptor\":\"9714 - Optumsolutran - 980001333\",\"reference_id\":\"980001333\",\"custom_reference_id\":\"980001333\",\"company_reference_id\":null},{\"wid\":\"f9af6d72609801036258e1163c06e5bc\",\"descriptor\":\"COGS (SITE) Team Leader Direct\",\"reference_id\":\"TEAMLEADER-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"michaeljefferson.galicia@concentrix.com\"},\"first_name\":\"Michael Jefferson Galicia (101634104)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1761685\",\"wid\":\"d3b5da799ad11036ededf9ab4e300000\",\"descriptor\":\"Team Leader, Operations\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"External\",\"compensation_grade\":{\"id\":\"CF Grade_9A\",\"wid\":\"0227dc387a09018bf2c30105e165b735\",\"descriptor\":\"Grade 9A\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":null,\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"862\",\"campaign_id\":\"28101\",\"campaign_title\":\"Associate, Facilities R1772387\",\"campaign_type\":\"job_application\",\"job_title\":\"Team Leader SG (H\/F) - Toamasina\",\"street\":\"MDG Tamatave - RN2 ter Betainomby\",\"address\":\"MDG Tamatave - RN2 ter Betainomby\",\"city\":\"Tamatave\",\"state\":null,\"postal_code\":\"501\",\"region\":null,\"country\":\"Madagascar\",\"short_description\":\"\",\"long_description\":\"<div><p><b><span>Rejoignez une \u00e9quipe engag\u00e9e dans l\u2019excellence de la gestion de la relation client !<\/span><\/b><span>\u00a0<\/span><\/p><p><\/p><\/div><div><p><b><span>Qui sommes-nous ?<\/span><\/b><span>\u00a0<\/span><\/p><p><\/p><\/div><div><p><span><span>Concentrix<\/span><span> est une entreprise internationale implant\u00e9e dans plus de 70 pays. Sp\u00e9cialistes de l&#39;am\u00e9lioration de l&#39;exp\u00e9rience client et de l&#39;optimisation des processus m\u00e9tiers, nous aidons les entreprises \u00e0 se transformer et atteindre l&#39;excellence, dans un environnement inclusif, collaboratif et innovant.<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><b><span>Votre mission en tant <\/span><span>que Team<\/span><span> Leader Service G\u00e9n\u00e9raux <\/span><\/b><span><span>:<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><ul><li><p><span><span>Piloter les op\u00e9rations quotidiennes des services g\u00e9n\u00e9raux, incluant la maintenance des b\u00e2timents, la s\u00e9curit\u00e9 et les services de nettoyage, pour garantir un fonctionnement sans faille.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Assurer le bon fonctionnement des \u00e9quipements et signaler rapidement toute panne \u00e0 la hi\u00e9rarchie pour une intervention rapide.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Collaborer avec les fournisseurs et les prestataires de services pour assurer des prestations de haute qualit\u00e9.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Superviser l\u2019entretien des locaux (bureaux, salles de r\u00e9union, parties communes\u2026).<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Veiller \u00e0 la s\u00e9curit\u00e9 et \u00e0 la conformit\u00e9 des installations.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Proposer des solutions pour optimiser les co\u00fbts ou les services.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Mettre en place des proc\u00e9dures et suivre les indicateurs de performance.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><b><span>Ce que nous vous offrons :\u00a0<\/span><\/b><span>\u00a0<\/span><\/p><p><\/p><\/div><div><p><span><span>Chez <\/span><span>Concentrix<\/span><span>, nous faisons de la valorisation de nos talents une priorit\u00e9. Voici les avantages uniques que nous proposons pour reconna\u00eetre votre contribution :<\/span><\/span><span>\u00a0<\/span><\/p><p><\/p><\/div><div><p><b><span>R\u00e9mun\u00e9ration et avantages :<\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><ul><li><p><span><span>Un contrat CDI de 40 heures par semaine.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Une prime variable selon vos r\u00e9sultats.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Une mutuelle sant\u00e9 compl\u00e9mentaire \u00e0 partir de votre 6\u00e8me mois d&#39;int\u00e9gration<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Un acc\u00e8s \u00e0 la cantine et au transport du personnel<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><p><\/p><div><p><b><span>Conditions de travail optimales :<\/span><\/b><span>\u00a0<\/span><\/p><\/div><p><\/p><div><ul><li><p><span><span>Une formation continue pour le d\u00e9veloppement de vos comp\u00e9tences.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Un environnement de travail valorisant la qualit\u00e9 de vie au travail.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Des perspectives d\u2019\u00e9volution professionnelle.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><b><span>Le profil recherch\u00e9 :<\/span><\/b><span>\u00a0<\/span><\/p><p><\/p><\/div><div><p><b><span>Nous recherchons des talents qui :<\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><ul><li><p><span><span>Ont au m<\/span><span>inimum <\/span><span>un <\/span><span>Bac&#43;2 en Gestion, Logistique et Transport avec 5 ans d\u2019exp\u00e9rience dans un r\u00f4le similaire.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Poss\u00e8dent un excellent sens de l\u2019o<\/span><span>rganisation et <\/span><span>de <\/span><span>rigueur<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Font preuve d\u2019un l<\/span><span>eadership,<\/span><span> de<\/span><span> s<\/span><span>olides comp\u00e9tences manag\u00e9riales, tant hi\u00e9rarchiques que transversales.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Disposent d\u2019e<\/span><span>xcellentes aptitudes en communication et en n\u00e9gociation.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Ont le s<\/span><span>ens du service et <\/span><span>r\u00e9activit\u00e9<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Sont capables de<\/span><span> travailler de mani\u00e8re autonome et \u00e0 jongler efficacement avec plusieurs t\u00e2ches simultan\u00e9ment.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>D\u00e9montrent de la p<\/span><span>olyvalence, <\/span><span>de l\u2019<\/span><span>int\u00e9grit\u00e9, <\/span><span>du <\/span><span>dynamisme et <\/span><span>d\u2019une <\/span><span>organisation<\/span><span> impeccable.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>\u00a0<\/span><span>Ma\u00eetrise<\/span><span>nt<\/span><span> des normes de s\u00e9curit\u00e9 et des r\u00e9glementations en mati\u00e8re de sant\u00e9 au travail.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Ma\u00eetrise<\/span><span>nt<\/span><span> des outils bureautiques et de gestion<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><b><span>Notre processus de recrutement :<\/span><\/b><span>\u00a0<\/span><\/p><p><\/p><\/div><div><p><span><span>1. Entretien individuel avec un membre de l&#39;\u00e9quipe recrutement<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>2. Entretien de validation : une discussion approfondie avec le responsable des op\u00e9rations SG pour valider vos comp\u00e9tences et aligner vos ambitions avec notre culture.<\/span><\/span><span>\u00a0<\/span><\/p><p><\/p><\/div><div><p><b><span>Pr\u00eat \u00e0 relever ce d\u00e9fi ? Rejoignez l\u2019aventure <\/span><span>Concentrix<\/span><span>, l\u00e0 o\u00f9 innovation et satisfaction client se rencontrent !<\/span><\/b><span>\u00a0<\/span><\/p><\/div>\",\"ats_external_id\":\"R1772387\",\"location\":\"Tamatave\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-14T16:06:48.860+08:00\",\"created_at\":\"2026-10-14T16:05:47.182+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yODEwMQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MDG-Tamatave---RN2-ter-Betainomby\/Team-Leader-SG--H-F----Toamasina_R1772387\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Facility Management\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Tamatave\",\"state\":null,\"country\":{\"wid\":\"db69cea6446c11de98360015c5e6daf6\",\"iso2\":\"MG\",\"iso3\":\"MDG\",\"descriptor\":\"Madagascar\",\"iso_numeric\":\"450\"},\"postal_code\":\"501\",\"primary_location\":{\"id\":\"MG-TAM-IMMEU-01\",\"wid\":\"d336840d2e5c101d4796db62f8790000\",\"descriptor\":\"MDG Tamatave - RN2 ter Betainomby\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"mamyrindra.arisonrasoloharivony@concentrix.com\"},\"first_name\":\"Arison Rasoloharivony, Mamy Rindra\"},\"categories\":[{\"descriptor\":\"CF Facility Management\"}],\"recruiters\":[{\"id\":\"102564103\",\"wid\":\"da7d7d2449a2101032b52525ed4b0000\",\"descriptor\":\"Mamy Rindra Arison Rasoloharivony (102564103)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC1087\",\"descriptor\":\"Associate, Facilities\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-390888\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MDG-Tamatave---RN2-ter-Betainomby\/Team-Leader-SG--H-F----Toamasina_R1772387\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MDG-Tamatave---RN2-ter-Betainomby\/Team-Leader-SG--H-F----Toamasina_R1772387\/apply\",\"job_requisition_id\":\"R1772387\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"norohanitriniainaandrianina.rabodohelinarivo@concentrix.com\"},\"first_name\":\"Norohanitriniaina Andrianina Rabodohelinarivo (102571845)\"},\"category_groups\":[{\"id\":\"CF Real Estate Group\",\"wid\":\"0227dc387a090168e2016b2ced6529e8\",\"descriptor\":\"Real Estate Group\"}],\"job_requisition\":{\"id\":\"R1772387\",\"wid\":\"56ec1913847a1036eefe33307b300000\",\"descriptor\":\"Team Leader SG (H\/F) - Toamasina\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_10\",\"wid\":\"0227dc387a09013940c6f923e165de36\",\"descriptor\":\"Grade 10\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":null,\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"1613\",\"campaign_id\":\"1215\",\"campaign_title\":\"GTM \/ DE \/ HAL \/ VF CK Care_new\",\"campaign_type\":\"job_application\",\"job_title\":\"Business Kundenberater (m\/w\/d) Kundendienst Hotline \",\"street\":\"Grenzstra\u00dfe 21\",\"address\":\"Grenzstra\u00dfe 21\",\"city\":\"Halle (Saale)\",\"state\":\"Sachsen-Anhalt\",\"postal_code\":\"06112\",\"region\":\"Sachsen-Anhalt\",\"country\":\"Germany\",\"short_description\":\"Bewirb dich jetzt in Halle (Saale)!\",\"long_description\":\"<h3><strong>Powering what's next.<\/strong><\/h3>\\n<p><strong><img src=\\\"https:\/\/i.imgur.com\/kHDOAbz.png\\\" alt=\\\"\\\" width=\\\"300\\\" height=\\\"160\\\" \/><\/strong><\/p>\\n<p><strong>Reden kannst du? Das trifft sich gut!<br \/><\/strong>Den Rest bringen wir dir bei. Starte jetzt als <strong>Business Kundenberater (m\/w\/d) Kundendienst Hotline <\/strong>&ndash; auch ohne Erfahrung.<\/p>\\n<p><strong>Das Wichtigste zuerst<\/strong><\/p>\\n<ul>\\n<li>Basis: 13,90 &euro; brutto\/Stunde<\/li>\\n<li>Start: ab sofort<\/li>\\n<li>Kein Vertrieb<\/li>\\n<li>Vollzeit oder Teilzeit &ndash; ab 30 Std.\/Woche<\/li>\\n<li>Servicezeiten: Montag bis Freitag von 07:30 bis 20:00 Uhr &ndash; plus alle 4 Wochen einen Samstag 8:00 bis 19:00 Uhr<\/li>\\n<li>Quereinsteiger willkommen!<\/li>\\n<li>Unterst&uuml;tzung durch moderne KI-Tools<\/li>\\n<li>Unbefristeter Arbeitsvertrag&nbsp;<\/li>\\n<\/ul>\\n<p><strong>Das erwartet dich<br \/><\/strong>Du bist der erste Ansprechpartner bei unterschiedlichen Kundenanfragen, per Telefon, E-Mail oder Chat.<br \/>Immer mit dabei: Unsere KI-Tools, die dir Routineaufgaben abnehmen und dir Zeit verschaffen, denn <strong>KI ist bei uns kein Ersatz &ndash; sondern dein Teamkollege.<\/strong><\/p>\\n<p><strong>Dein Alltag<\/strong><\/p>\\n<ul>\\n<li><strong>Annahme von Bestellauftr&auml;gen und Anfragen <\/strong>von Businesskunden im Bestandskundenbereich<\/li>\\n<li><strong>Unterst&uuml;tze eingehende Anfragen von Vodafone Shop-Mitarbeitern <\/strong>bei Fragen zu m&ouml;glichen Kunden- und Optimierungspotentialen<\/li>\\n<li><strong>Schriftliche Nachbearbeitung der Kundenanliegen<\/strong> &ndash; von Bestellbest&auml;tigungen, Informations-E-Mails, Rechnungsversand und Dokumentation<\/li>\\n<li><strong>Erkenne Verkaufspotentiale<\/strong> und leite diese an die Fachabteilung weiter<strong> - kein Vertrieb<\/strong><\/li>\\n<li><strong>Nutze moderne Tools<\/strong>, die dich smarter und besser machen<\/li>\\n<\/ul>\\n<p>Mal ganz leicht. Mal herausfordernd. Aber immer in Bewegung.<\/p>\\n<p><strong>Das sagen unsere Game-Changer<\/strong><br \/><img src=\\\"https:\/\/i.imgur.com\/kSqiodM.png\\\" alt=\\\"\\\" width=\\\"114\\\" height=\\\"19\\\" \/> &bdquo;Man kann eigentlich alles sagen, es ist wie eine gro&szlig;e Familie. ich habe zu keiner Zeit das Gef&uuml;hl negativ behandelt worden zu sein.&ldquo;<\/p>\\n<p>Bei uns bist du nicht einfach &bdquo;eine Stimme&ldquo;. Du bist Teil eines Teams, das sich gegenseitig unterst&uuml;tzt.<\/p>\\n<p><strong>Das bringst du mit<br \/><\/strong>Du brauchst keinen perfekten Lebenslauf.<br \/>Was z&auml;hlt:<\/p>\\n<ul>\\n<li>Du besitzt <strong>sehr gute Deutschkenntnisse<\/strong>&nbsp;in Wort und Schrift<\/li>\\n<li>Deine <strong>Kommunikation ist wertsch&auml;tzend<\/strong> und auf Augenh&ouml;he<\/li>\\n<li>Du bist <strong>sicher im Umgang mit einem PC<\/strong><\/li>\\n<li><strong>Neue Tools und Technologien <\/strong>sind genau dein Ding<\/li>\\n<li>Du hast Lust mit unserem Team <strong>am Standort in Halle<\/strong> zu arbeiten<\/li>\\n<\/ul>\\n<p>Erfahrung im Kundenservice? Super. Aber kein Muss.<\/p>\\n<p><strong>Benefits<br \/><\/strong>Ein Job sollte deinen einzigartigen Lebensstil unterst&uuml;tzen &ndash; und dich weiterbringen.<br \/>Deshalb bekommst du bei uns:<\/p>\\n<ul>\\n<li>Einen&nbsp;<strong>unbefristeten Arbeitsvertrag<\/strong><\/li>\\n<li>Eine Anstellung in\u202f<strong>Voll- oder Teilzeit<\/strong> (ab 30 Stunden\/Woche) &ndash; wie es f&uuml;r dich am besten passt<\/li>\\n<li><strong>Bis zu 27 Urlaubstage<\/strong>,&nbsp;f&uuml;r kleine als auch gro&szlig;e Auszeiten<\/li>\\n<li>Eine<strong> intensive Einarbeitung<\/strong>, von unseren Trainern &ndash; sie bringen dir alles bei<\/li>\\n<li>Regelm&auml;&szlig;ige&nbsp;Coachings, Fresh-Ups und <strong>Aufbautrainings &ndash; unterst&uuml;tzt durch smarte Technologien<\/strong><\/li>\\n<li><strong>Weiterbildungs- und Karrierem&ouml;glichkeiten<\/strong>&nbsp;und das sogar weltweit<\/li>\\n<li><strong>Kostenlosen Zugang zu LinkedIn Learning<\/strong> &ndash; f&uuml;r dein Wachstum<\/li>\\n<li>Eine finanzielle Absicherung durch eine&nbsp;<strong>betriebliche Altersvorsorge<\/strong><\/li>\\n<li>Eine&nbsp;attraktive Pr&auml;mie von 600&euro;&nbsp;f&uuml;r jeden neuen Mitarbeiter, den du erfolgreich wirbst<\/li>\\n<li>Veranstaltungen wie&nbsp;<strong>Standortfeiern, Spieleabende und Grillevents<\/strong><\/li>\\n<li>Eine Vielzahl an&nbsp;Online-Shopping-Rabatten<\/li>\\n<li>Eine von uns&nbsp;<strong>gef&ouml;rderte Mitgliedschaft bei Wellhub<\/strong> und&nbsp;in ausgew&auml;hlten Fitnessstudios<\/li>\\n<\/ul>\\n<p><strong>Deine Bewerbung<br \/><\/strong>Wenn das alles nach dem perfekten n&auml;chsten Schritt auf deinem Karriereweg klingt, dann m&ouml;chten wir dich kennenlernen.<\/p>\\n<p>So geht&rsquo;s:<\/p>\\n<ol>\\n<li><strong>\\\"Bewerben\\\"-Button klicken<\/strong><\/li>\\n<li><strong>Daten eingeben<\/strong><\/li>\\n<li><strong>Fertig<\/strong><\/li>\\n<\/ol>\\n<p>Wir melden uns in der Regel innerhalb von 4 Werktagen bei dir.<strong>&nbsp;<\/strong><\/p>\\n<p><strong>Du hast noch Fragen? <\/strong>Unser virtueller Assistenten \\\"Dot\\\" steht dir per WhatsApp unter 01525 7294145 oder &uuml;ber den Facebook-Messenger rund um die Uhr zur Verf&uuml;gung.<\/p>\\n<p><strong>Hier arbeitet unser Team<br \/><\/strong>Concentrix Management Holding B.V &amp; Co. KG<br \/>Grenzstra&szlig;e 21, 06112 Halle&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;<\/p>\\n<p><strong>Concentrix setzt sich f&uuml;r Chancengleichheit ein<br \/><\/strong><em>Wir sind stolz darauf, als ein Team und ein Unternehmen weltweit vereint zu sein. Wir verpflichten uns, allen Bewerbenden gleiche Einstellungschancen einzur&auml;umen und ein Arbeitsumfeld zu schaffen, das frei von Diskriminierung und Bel&auml;stigung ist. Alle unsere Einstellungspraktiken basieren auf den gesch&auml;ftlichen Erfordernissen, den Stellenanforderungen und den beruflichen Qualifikationen, ohne R&uuml;cksicht auf Herkunft, Alter, Geschlechtsidentit&auml;t, sexuelle Orientierung, Religion, Familienstand oder Elternstatus, nationale Herkunft, Behinderung oder eine andere durch die geltenden nationalen Gesetze gesch&uuml;tzte Klassifizierung.<\/em><br \/><em>Vielfalt und Chancengleichheit geh&ouml;ren zu den gelebten Grundwerten bei Concentrix. Deshalb sind Bewerbungen von Menschen mit Behinderung ausdr&uuml;cklich erw&uuml;nscht. Schwerbehinderte und Gleichgestellte werden bei gleicher Eignung bevorzugt eingestellt. Hierzu bieten wir individuelle Unterst&uuml;tzung an, um den f&uuml;r dich passenden Arbeitsplatz zu schaffen. Kontaktiere bei Fragen gerne unser Recruiting-Team unter 0800 50 60 080.&nbsp;<\/em><\/p>\\n<p><strong>Arbeitserlaubnis<br \/><\/strong>Gem&auml;&szlig; deutschem Recht werden f&uuml;r diese Stelle nur Bewerber ber&uuml;cksichtigt, die &uuml;ber eine g&uuml;ltige Arbeitserlaubnis in Deutschland verf&uuml;gen.<\/p>\\n<p>#EMEACNX<br \/>#AGENTCNX<\/p>\\n<p>&nbsp;<\/p>\",\"ats_external_id\":\"DE-1215\",\"location\":\"Halle (Saale), Sachsen-Anhalt\",\"job_type\":\"part_time\",\"salary\":\"13.90\",\"salary_type\":\"hourly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-10-14T14:36:57.544+02:00\",\"created_at\":\"2026-10-14T13:22:10.189+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-dach1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMjE1?\",\"apply_url\":\"https:\/\/concentrix-dach1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMjE1\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":\"communications\",\"contract_type\":\"permanent\",\"locale\":\"de\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-dach1\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":\"1\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"464\",\"campaign_id\":\"5257\",\"campaign_title\":\"GTM - Cantonese - Due Diligence \",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Advisor \u2013 Bilingual Cantonese Speakers\",\"street\":null,\"address\":null,\"city\":\"Cairo\",\"state\":\"Cairo Governorate\",\"postal_code\":null,\"region\":\"Cairo\",\"country\":\"Egypt\",\"short_description\":\"Join Concentrix Today!\",\"long_description\":\"<h2>Job Description<\/h2>\\n<p>Are you passionate about delivering exceptional customer experiences and communicating confidently in Cantonese? Join our dynamic team as a <strong>Cantonese Customer Service Representative<\/strong>, where you will serve as the first point of contact for customers, providing professional support through voice and non-voice channels while representing leading global brands.<\/p>\\n<p>This role offers an exciting opportunity to work across various industries, including Customer Service, Technical Support, Retail, Telecommunications, E-commerce, and Financial Services, while building valuable customer engagement and problem-solving skills in a fast-paced, multinational environment.<\/p>\\n<h2>Key Responsibilities<\/h2>\\n<h3>In this role, you will:<\/h3>\\n<ul>\\n<li>Provide outstanding customer support to Cantonese-speaking customers through inbound and outbound calls, emails, and chat interactions.<\/li>\\n<li>Handle customer inquiries professionally and efficiently, ensuring issues are resolved on the first contact whenever possible.<\/li>\\n<li>Assist customers with account inquiries, order management, product information, service requests, and basic troubleshooting.<\/li>\\n<li>Build strong customer relationships through active listening, empathy, and effective communication.<\/li>\\n<li>Deliver accurate information regarding products, services, policies, and procedures.<\/li>\\n<li>Document customer interactions clearly and accurately in internal systems.<\/li>\\n<li>Escalate complex cases to the appropriate teams while maintaining ownership of the customer experience.<\/li>\\n<li>Meet individual and team performance goals, including quality, productivity, and customer satisfaction metrics.<\/li>\\n<li>Contribute to a collaborative and positive work environment while supporting business objectives.<\/li>\\n<\/ul>\\n<h2>Essential Functions &amp; Core Responsibilities<\/h2>\\n<ul>\\n<li>Deliver service excellence while adhering to contractual KPIs and quality standards.<\/li>\\n<li>Identify customer needs through effective probing and questioning techniques.<\/li>\\n<li>Resolve routine customer concerns with professionalism and a solution-focused approach.<\/li>\\n<li>Maintain up-to-date knowledge of client products, services, systems, and processes.<\/li>\\n<li>Ensure accurate and complete case documentation and account updates.<\/li>\\n<li>Demonstrate patience, empathy, and professionalism in every customer interaction.<\/li>\\n<li>Follow company policies, security requirements, and operational procedures.<\/li>\\n<li>Support continuous improvement initiatives aimed at enhancing customer satisfaction and operational performance.<\/li>\\n<li>Identify opportunities to promote relevant products or services when applicable.<\/li>\\n<\/ul>\\n<h3>Required Qualifications<\/h3>\\n<ul>\\n<li>High School Diploma or equivalent.<\/li>\\n<li><strong>B2+\/C1 proficiency in Cantonese (spoken and written).<\/strong><\/li>\\n<li><strong>B1 proficiency in English (spoken and written).<\/strong><\/li>\\n<li>Previous customer service experience is preferred but not required.<\/li>\\n<li>Excellent verbal and written communication skills.<\/li>\\n<li>Strong interpersonal and customer engagement abilities.<\/li>\\n<li>Ability to work effectively in a fast-paced, target-driven environment.<\/li>\\n<li>Strong multitasking, organizational, and prioritization skills.<\/li>\\n<li>Basic computer literacy and ability to navigate multiple systems simultaneously.<\/li>\\n<li>Strong problem-solving and analytical thinking skills.<\/li>\\n<li>Ability to work independently and as part of a team.<\/li>\\n<li>Flexible to work rotational shifts, weekends, and public holidays as required.<\/li>\\n<\/ul>\\n<h2>Preferred Competencies<\/h2>\\n<ul>\\n<li>Customer-centric mindset with a passion for helping others.<\/li>\\n<li>Professional, positive, and resilient attitude.<\/li>\\n<li>Strong attention to detail and accuracy.<\/li>\\n<li>Adaptability and willingness to learn new tools, products, and processes.<\/li>\\n<li>Ability to remain composed and professional when handling challenging customer situations.<\/li>\\n<\/ul>\\n<h2>What We Offer<\/h2>\\n<ul>\\n<li>Competitive Salary Package<\/li>\\n<li>Transportation Provided<\/li>\\n<li>Medical and Social Insurance<\/li>\\n<li>Fast-Track Career Progression Opportunities<\/li>\\n<li>Comprehensive Training and Development Programs<\/li>\\n<li>Exposure to International Clients and Global Brands<\/li>\\n<li>Diverse and Inclusive Work Environment<\/li>\\n<li>Opportunities to grow across Customer Service, Technical Support, Sales, Retail, Telecommunications, and other business sectors<\/li>\\n<\/ul>\\n<h2>Career Development<\/h2>\\n<p>This role provides a strong foundation for career growth within customer experience and business services. Successful candidates will receive structured training, coaching, and ongoing performance support to develop product expertise, customer management skills, and future leadership capabilities.<\/p>\\n<h2>Disclaimer<\/h2>\\n<p>The above statements describe the general nature and level of work performed by employees assigned to this position. They are not intended to be an exhaustive list of all responsibilities, duties, or qualifications required.<\/p>\\n<p>We are an equal opportunity employer and welcome applications from all qualified candidates regardless of race, gender, age, disability, religion, or background.<\/p>\",\"ats_external_id\":\"EG-5257\",\"location\":\"Cairo, Cairo\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-21T03:59:17.907+04:00\",\"created_at\":\"2026-10-14T12:13:35.264+04:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-met1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81MjU3?\",\"apply_url\":\"https:\/\/concentrix-met1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81MjU3\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-met1\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"3\",\"auto_call\":\"0\",\"on_erp_listing\":\"0\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"1496\",\"campaign_id\":\"1204\",\"campaign_title\":\"Advisor I, Customer Service - Bilingual R1772413\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Representative (French and Spanish speaking) - Onsite - JE01\",\"street\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"address\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"postal_code\":\"8020\",\"region\":\"Catalu\u00f1a\",\"country\":\"Spain\",\"short_description\":\" .\",\"long_description\":\"<p><b>Step into a Game-Changing Career<\/b>\u00a0<\/p><br \/><p>Ready to join an innovative and fast-growing team? We\u2019re a global leader in technology and services, powering the brands of the future. Across more than 70 countries, we support some of the world\u2019s most recognized brands \u2014 the ones you use every day \u2014 helping them grow through technology and integrated solutions.<\/p><br \/><p>If you&#39;re looking to grow and be inspired, as a <b>Customer Service Representative in Barcelona<\/b> (On-site), you will be part of our team of game-changers who are powering the brands of the future in the coffee industry.\u00a0\u00a0<\/p><br \/><p><b>Career Growth and Personal Development<\/b>\u00a0<\/p><br \/><p>This is your chance to grow, learn, and build meaningful connections. We provide comprehensive training, access to the latest tools, and continuous support to help you succeed and progress in your career.\u00a0<\/p><br \/><p><b>What You Will Do in This Role<\/b>\u00a0<\/p><br \/><p>At the heart of everything we do is a commitment to people \u2014 our clients, their customers, our teams, our community, and our planet.\u00a0<\/p><br \/><p>As a <b>Customer Service Representative<\/b>, you will:\u00a0<\/p><br \/><ul><li>Provide with accurate information to our customer.<\/li><li>Logging and follow up of correct and Valid Orders or requests.<\/li><li>Delivery of high caliber Customer Service on Post-Sales requisitions (Logistics, warranties, refunds\u2026)<\/li><li>Capturing of all required data elements in CRM as required by client\u2019s training, policies and procedures.<\/li><\/ul><br \/><p>\u00a0<b>Your Qualifications<\/b>\u00a0We welcome people from diverse backgrounds who are curious, motivated, and eager to learn. If you are passionate about helping others and delivering excellent customer experiences, you will thrive with us.\u00a0<\/p><br \/><p><span style=\\\"color:#000000\\\"><b>Requirements<\/b>\u00a0\u00a0<\/span><\/p><br \/><ul><li><span style=\\\"color:#000000\\\">Are proficient or bilingual in French &#43; advanced level of Spanish<\/span><\/li><li><span style=\\\"color:#000000\\\"> Excellent communication skills in a variety of\u00a0customer\u00a0facing situations.\u00a0\u00a0<\/span><\/li><li><span style=\\\"color:#000000\\\">Good team player with drive for success.\u00a0\u00a0<\/span><\/li><li><span style=\\\"color:#000000\\\">Previous\u00a0experience\u00a0in\u00a0similar\u00a0position is a plus.<\/span><\/li><\/ul><p>\u00a0\u00a0<\/p><p><b>What\u2019s in It for You<\/b>\u00a0<\/p><br \/><p>We go beyond expectations by creating experiences that truly stand out. That\u2019s why we invest in our people, technology, and future \u2014 including yours.\u00a0In this role, you\u2019ll benefit from:<\/p><p>\u00a0<\/p><ul><li> Full-time (39 hours\/week) temporary contract, Monday to Friday (09:00\u201318:00)<\/li><li>Salary of \u20ac19,623.94 gross\/year &#43; up to \u20ac1,500 gross\/year in bonus<\/li><li>Onsite Barcelona Office<\/li><li>Referral bonus opportunities<\/li><li>Fully paid training on the company and your project<\/li><li>Career development programs and specialized courses<\/li><\/ul><br \/><p>\u00a0<b>Be Your Best Version<\/b>\u00a0<\/p><br \/><p>At Concentrix, we invest in our people because we know that when you thrive, our clients and their customers do too. If this sounds like the next step in your career, we\u2019d love to hear from you. Apply today and discover why over 440,000 game-changers worldwide choose Concentrix as their employer of choice.\u00a0<\/p><br \/><p><i>Concentrix is an equal opportunity employer<\/i>\u00a0<i>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/i><\/p><p><i>R1772413<\/i><\/p>\",\"ats_external_id\":\"R1772413\",\"location\":\"Barcelona, Catalu\u00f1a\",\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-10-17T01:59:14.078+02:00\",\"created_at\":\"2026-10-14T12:06:16.165+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMjA0?\",\"apply_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMjA0\/apply?\",\"head_count\":\"300\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"organization_reference_id\":\"WES05\"},\"location\":{\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"country\":{\"wid\":\"bd34c524a6a04ae6915f5d96fa086199\",\"iso2\":\"ES\",\"iso3\":\"ESP\",\"descriptor\":\"Spain\",\"iso_numeric\":\"724\"},\"postal_code\":\"8020\",\"primary_location\":{\"id\":\"ES-BAR-SELVA-01\",\"wid\":\"e3ece62c945d101d479c643715ac0000\",\"descriptor\":\"ESP Barcelona - 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Jde - WHSBTSPAIN31\",\"reference_id\":\"WHSBTSPAIN31\",\"custom_reference_id\":\"WHSBTSPAIN31\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"valentina.torgovkina@concentrix.com\"},\"first_name\":\"Valentina Torgovkina (102542178)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1772413\",\"wid\":\"dd13b2c2f2ce1036f5fbcac363500000\",\"descriptor\":\"Customer Service Representative (French and Spanish speaking) - Onsite - JE01\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-spain\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"1\",\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"0\",\"auto_call\":\"0\",\"on_erp_listing\":\"0\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"120\",\"campaign_id\":\"1078\",\"campaign_title\":\"Booking Collections \/ Croatian \/ Greek \/ Polish WAH\",\"campaign_type\":\"job_application\",\"job_title\":\"Credit Collection Agent with Croatian\/Greek\/Polish\",\"street\":null,\"address\":null,\"city\":\"Sofia\",\"state\":\"Sofia City Province\",\"postal_code\":\"\",\"region\":\"Sofia\",\"country\":\"Bulgaria\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p>As a Credit Collection agent at Concentrix, you will be the main point of contact for invoice and financial-related matters for our partners (hotels). In this dynamic role, you will navigate <strong>outbound collection<\/strong> tasks prioritized through worklists generated by our collection platform. This position requires a balance of empathy, analytical problem-solving, and strong negotiation skills to ensure all invoices are paid to terms while building and maintaining excellent B2B relationships. Due to the fast-paced nature of the organization, you must possess a strong sense of ownership, a willingness to learn, and the drive to deliver fast resolutions.<\/p>\\n<h4>Key Responsibilities<\/h4>\\n<ul>\\n<li>Manage daily collections and partner inquiries by effectively navigating dynamic worklists provided by the collection platform.<\/li>\\n<li>Take full ownership of financial investigations, aiming for fast and accurate resolutions to reduce credit balances and improve cycle times.<\/li>\\n<li>Proactively investigate complex partner inquiries, identify underlying issues, and independently seek support or define escalation paths when standard guidelines are not available.<\/li>\\n<li>Communicate cross-functionally with internal and external teams to facilitate knowledge sharing and resolve business challenges.<\/li>\\n<li>Act as a dedicated business partner to internal and external stakeholders, exercising patience to communicate complex financial details clearly to partners.<\/li>\\n<\/ul>\\n<p><strong>Do you want standard working time? Not a problem!<\/strong><br \/>Our lines are open 09:00a.m. &ndash; 6:00p.m. Mon-Fri to help you strike an excellent work-life balance!<\/p>\\n<p><strong>We offer a competitive monthly salary and a fully remote work model!<\/strong><\/p>\\n<h4>Qualifications &amp; Skills<\/h4>\\n<h4>Technical &amp; Analytical Skills<\/h4>\\n<ul>\\n<li>Excellent PC skills with the ability to comfortably work with, navigate, and multitask across different programs, internal tools, and collections software simultaneously.<\/li>\\n<li>Previous background experience in banking, financial accounts, or B2B collections is a strong plus.<\/li>\\n<li>Strong investigation and review skills, demonstrating a smart and agile approach to analyzing data and interpreting financial situations.<\/li>\\n<\/ul>\\n<h4>Soft Skills &amp; Communication<\/h4>\\n<ul>\\n<li>Good verbal and written communication skills in <strong>Croatian\/Greek\/Polish <\/strong>and<strong> English<\/strong>.<\/li>\\n<li>High emotional intelligence to read between the lines, accurately interpret the intentions of others, and show empathy toward their challenges while firmly protecting business interests.<\/li>\\n<li>Exceptional active listening skills paired with the power of negotiation to secure payments and resolve disputes amicably.<\/li>\\n<li>Demonstrated patience to communicate and clarify complex details effectively to diverse audiences.<\/li>\\n<\/ul>\\n<h4>Attributes &amp; Work Ethic<\/h4>\\n<ul>\\n<li>Proactive, curious thinker with a strong willingness to learn and adapt to new challenges.<\/li>\\n<li>Demonstrates a high level of responsibility, ownership, and commitment to achieving pre-set goals.<\/li>\\n<li>Adaptable schedule flexibility to meet the operational needs of a global business.<\/li>\\n<li>High focus on fast and effective resolution of issues.<\/li>\\n<\/ul>\\n<p><strong>What can you expect from us:<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Comprehensive initial training and onboarding (fully paid by us)<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Continuous training and upskilling programs through Concentrix University<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Professional Development and Career Navigation programs to map out the steps in your desired development<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Health and Wellbeing initiatives<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Relocation support if needed (accommodation and travel expenses)<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Part of the additional benefits are Health and Life Insurance, Multisport card, Transport allowance, Bonus for important life events, Additional paid leave for education, Corporate discounts, Company events and many more!<\/p>\\n<\/li>\\n<\/ul>\\n<p data-pm-slice=\\\"1 1 []\\\"><em>You appreciate our values of recognition, integrity, unity, and commitment, and you are eager to create the \\\"wow\\\" too. More than your background, it is your motivation and your personality that will make you part of our fun-loving community.<\/em><\/p>\\n<p><em>Please note that non-EU residents must have a valid work permit in Bulgaria to be considered for employment.<\/em><\/p>\\n<p><em><strong>Concentrix<\/strong><\/em> <em><strong>Bulgaria is an equal-opportunity employer<\/strong><\/em><\/p>\\n<p><em><strong>Concentrix considers diversity a fundamental resource and offers everyone accesses to employment opportunities, regardless of gender, age, religion, ethnicity, or any other classification protected by applicable national laws.<\/strong><\/em><\/p>\\n<p>Know someone perfect for this role? 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The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.\\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nIn our Information Technology and Global Security team, you will deliver the latest technology infrastructure, transformative software solutions and industry-leading global security for our staff and clients. You will work with the best in the world to design, implement and strategize IT, security, application development, innovation, and solutions in today\u2019s hyperconnected world. You will be part of the technology team that is core to our vision of develop, build and run the future of Integrated Services.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nWe embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures\",\"long_description\":\"<p style=\\\"color:!important\\\"><span style=\\\"color:#374151\\\">The <\/span><span style=\\\"color:#111827\\\"><b>On-Prem Infrastructure Engineer<\/b><\/span> will support, maintain, and optimize enterprise datacenter infrastructure, including Windows Server, Hyper-V, VMware, storage, backup, and core infrastructure services. This role is focused on delivering stable, secure, and high-performing on-premises environments that support critical business applications. The role includes participation in an on-call rotation to support timely response and resolution for critical infrastructure incidents.<\/p><br \/><h2 style=\\\"color:!important\\\"><span style=\\\"color:#111827\\\"><b>Responsibilities<\/b><\/span><\/h2><ul><li><span style=\\\"color:#374151\\\">Administer Windows Server 2016, 2019, and 2022 environments in enterprise datacenters.<\/span><\/li><li><span style=\\\"color:#374151\\\">Manage Active Directory, DNS, DHCP, Group Policies, PKI, IIS, and File &amp; Print Services.<\/span><\/li><li><span style=\\\"color:#374151\\\">Maintain and troubleshoot Hyper-V and VMware vSphere\/ESXi environments, including clusters, hosts, virtual machines, vCenter, HA, DRS, and vMotion.<\/span><\/li><li><span style=\\\"color:#374151\\\">Support SAN\/NAS storage platforms, including provisioning, replication, and performance optimization.<\/span><\/li><li><span style=\\\"color:#374151\\\">Partner with backup teams on restore validation, disaster recovery, and business continuity activities.<\/span><\/li><li><span style=\\\"color:#374151\\\">Monitor, patch, harden, and tune servers, virtual machines, and storage systems.<\/span><\/li><li><span style=\\\"color:#374151\\\">Provide 3rd-level support for complex infrastructure incidents and service-impacting issues.<\/span><\/li><li><span style=\\\"color:#374151\\\">Maintain technical documentation, SOPs, configuration baselines, and operational standards.<\/span><\/li><li><span style=\\\"color:#374151\\\">Complete all assigned, mandatory training within the timeframe provided.<\/span><\/li><li><span style=\\\"color:#374151\\\">Conduct and\/or participate in regularly scheduled 1:1 meetings with your direct manager and\/or direct reports.<\/span><\/li><\/ul><br \/><h2 style=\\\"color:!important\\\"><span style=\\\"color:#111827\\\"><b>Qualifications<\/b><\/span><\/h2><ul><li><span style=\\\"color:#374151\\\">Bachelor\u2019s degree in IT, Computer Science, or related field, or equivalent 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style=\\\"color:#374151\\\">Familiarity with security hardening and compliance frameworks such as ISO, NIST, or CIS preferred.<\/span><\/li><li><span style=\\\"color:#374151\\\">Strong analytical, troubleshooting, communication, and collaboration skills.<\/span><\/li><li><span style=\\\"color:#374151\\\"><b>Ability to participate in an on-call rotation and respond to critical infrastructure needs outside standard business hours, as required.<\/b><\/span><\/li><li><span style=\\\"color:#374151\\\">VMware, Microsoft, or Hyper-V certifications preferred.<\/span><\/li><li><span style=\\\"color:#374151\\\"><b>English  and Turkish language proficiency required.<\/b><\/span><\/li><\/ul><br \/><p><span style=\\\"color:#111827\\\"><b>#LI-Hybrid<\/b><\/span><\/p>\",\"ats_external_id\":\"R1769156\",\"location\":\"KEMALPASA, 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We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries.\u00a0\u00a0\u00a0\u00a0<\/p><br \/><p>If you\u2019re looking to grow and be inspired, as a<b>\u00a0Fraud Activity Agent\u00a0in Barcelona (on-site)<\/b>, you will be part of our team of game-changers who are powering the brands of the future in the Tech industry.\u00a0\u00a0\u00a0\u00a0<\/p><br \/><p><b>Career growth and personal development\u00a0\u00a0\u00a0<\/b>\u00a0<\/p><p>\u00a0\u00a0<\/p><p>This is a great opportunity to experience the power of what\u2019s next and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed.\u00a0\u00a0\u00a0\u00a0<\/p><br \/><p><b>What you will do in this role\u00a0\u00a0\u00a0<\/b>\u00a0<\/p><br \/><p>In everything we do, we believe in doing right by and for people \u2013 our clients, their customers, our people, our community, and our planet.\u00a0\u00a0\u00a0\u00a0<\/p><br \/><p>As a\u00a0<b>Fraud Activity Agent\u00a0<\/b>on our team, you will:\u00a0\u00a0 \u00a0<br \/>- Fraud Investigation &amp; Verification\u00a0\u00a0<\/p><p>- Initiate investigations on suspicious fraud cases using internal tools and defined macros. \u00a0- Collect and meticulously verify all necessary documentation from customers to confirm or infirm fraud. \u00a0\u00a0<\/p><p>- Manage cases within defined pending periods, ensuring timely follow-up and resolution. \u00a0\u00a0<\/p><p>- De-escalate tickets to Level 1 if client documentation is not received after 14 days, following established procedures.\u00a0<\/p><br \/><p><b>Your qualifications\u00a0\u00a0<\/b>\u00a0<\/p><br \/><p>We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.\u00a0\u00a0\u00a0\u00a0<\/p><br \/><p><b>Concentrix is a great match if you:\u00a0\u00a0\u00a0<\/b>\u00a0<\/p><br \/><p>- Are proficient or bilingual in German and advanced in English\u00a0<br \/>- Strong interpersonal skills including active listening, empathy, and adaptability\u00a0\u00a0<\/p><p>- Advanced customer service and conflict resolution abilities\u00a0\u00a0<\/p><p>- Skilled in troubleshooting and resolving complex, non-standard issues\u00a0\u00a0<\/p><p>- Provides clear root-cause analysis and insights\u00a0\u00a0<\/p><p>- Proficient with extended tools and operational systems (e.g., CRM, parcel tracking)\u00a0\u00a0<\/p><p>- Technically proficient in OS-level topics (iOS, Android, Windows)\u00a0\u00a0<\/p><p>- Proactively identifies and leads improvement initiatives\u00a0\u00a0<\/p><p>- Supports efficiency and optimization of service-level agreements (SLAs)\u00a0\u00a0<\/p><p>- Has access to and effectively uses extended tools\u00a0\u00a0<\/p><p>- Possesses deep knowledge of internal processes and workflows\u00a0<br \/>\u00a0<\/p><p>Don\u2019t meet every requirement? 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We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries.\u00a0\u00a0\u00a0\u00a0<\/p><br \/><p>If you\u2019re looking to grow and be inspired, as a<b> Backship\u00a0Support\u00a0Agent\u00a0 in Barcelona (onsite)<\/b>, you will be part of our team of game-changers who are powering the brands of the future in the Tech industry.\u00a0\u00a0\u00a0\u00a0<\/p><br \/><p><b>Career growth and personal development\u00a0\u00a0\u00a0<\/b>\u00a0\u00a0\u00a0<\/p><br \/><p>This is a great opportunity to experience the power of what\u2019s next and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed.\u00a0\u00a0\u00a0\u00a0<\/p><br \/><p><b>What you will do in this role\u00a0\u00a0\u00a0<\/b>\u00a0<\/p><br \/><p>In everything we do, we believe in doing right by and for people \u2013 our clients, their customers, our people, our community, and our planet.\u00a0\u00a0\u00a0\u00a0<\/p><br \/><p>As a\u00a0<b>Backship\u00a0Support\u00a0Agent\u00a0<\/b>on our team, you will:\u00a0\u00a0 \u00a0<br \/>\u00a0\u00a0<\/p><p>- Coordinate customer return requests, generating labels and arranging shipping.\u00a0\u00a0<br \/>- Inspect inbound returned items, tracking them through the warehouse and documenting their condition.\u00a0\u00a0<br \/>- Sort returns for refurbishment, repair, or recycling, and update inventory records accordingly.\u00a0\u00a0<br \/>- Communicate with customers, providing status updates and resolving discrepancies.\u00a0\u00a0<\/p><p>- Manage carriers and partners, resolving shipment issues and auditing performance.\u00a0<\/p><br \/><p><b>Your qualifications\u00a0\u00a0<\/b>\u00a0<\/p><br \/><p>We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.\u00a0\u00a0\u00a0\u00a0<\/p><br \/><p><b>Concentrix is a great match if you:\u00a0\u00a0\u00a0<\/b>\u00a0<\/p><br \/><p>- Are proficient or bilingual in French and advanced in English\u00a0<br \/>- Have experience in a comparable role\u00a0\u00a0<\/p><p>- Strong interpersonal skills including active listening, empathy, and adaptability\u00a0\u00a0<\/p><p>- Advanced customer service and conflict resolution abilities\u00a0\u00a0<\/p><p>- Skilled in troubleshooting and resolving complex, non-standard issues\u00a0\u00a0<\/p><p>- Provides clear root-cause analysis and insights\u00a0\u00a0<\/p><p>- Proficient with extended tools and operational systems (e.g., CRM, parcel tracking)\u00a0\u00a0<\/p><p>- Technically proficient in OS-level topics (iOS, Android, Windows)\u00a0\u00a0<\/p><p>- Proactively identifies and leads improvement initiatives\u00a0\u00a0<\/p><p>- Supports efficiency and optimization of service-level agreements (SLAs)\u00a0\u00a0<\/p><p>- Has access to and effectively uses extended tools\u00a0\u00a0<\/p><p>- Possesses deep knowledge of internal processes and workflows\u00a0<\/p><br \/><p>Don\u2019t meet every requirement? No worries. We\u2019re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don\u2019t check every box, we still encourage you to apply. We\u2019ll do our best to match you with the right job, whether it\u2019s this one or another role.\u00a0\u00a0\u00a0\u00a0<\/p><br \/><p><b>What\u2019s in it for you\u00a0\u00a0\u00a0<\/b>\u00a0<\/p><br \/><p>We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. That\u2019s why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for our teams, our customers, and YOU.\u00a0\u00a0\u00a0\u00a0\u00a0<\/p><br \/><p>- Full time 39 hours\/week, permanent contract<\/p><p>- Schedule: rotative Monday - Saturday, from 09:00 - 18:00<br \/>- Salary 22,000euros gross\/year &#43; up to 2,400 euros gross\/year in bonus \u00a0<br \/>- Great office location in Barcelona<br \/>- Full paid training about the company and the project you will be working on \u00a0<br \/>- Career development program and specialized courses\u00a0\u00a0<\/p><br \/><p><b>Experience the best version of you!\u00a0\u00a0\u00a0<\/b>\u00a0<\/p><br \/><p>At Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.\u00a0<\/p><p>\u00a0\u00a0\u00a0<\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d\u00a0\u00a0\u00a0\u00a0<\/p><br \/><p><i>Concentrix is an equal opportunity employer\u00a0\u00a0\u00a0\u00a0<\/i><\/p><p><i>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.\u00a0<\/i>\u00a0<\/p><p>R1772212<\/p>\",\"ats_external_id\":\"R1772212\",\"location\":\"Barcelona, Catalu\u00f1a\",\"job_type\":\"full_time\",\"salary\":\"1833.34\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-10-14T15:53:00.402+02:00\",\"created_at\":\"2026-10-13T18:10:11.209+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMjAx?\",\"apply_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMjAx\/apply?\",\"head_count\":\"300\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"organization_reference_id\":\"WES05\"},\"location\":{\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"country\":{\"wid\":\"bd34c524a6a04ae6915f5d96fa086199\",\"iso2\":\"ES\",\"iso3\":\"ESP\",\"descriptor\":\"Spain\",\"iso_numeric\":\"724\"},\"postal_code\":\"8020\",\"primary_location\":{\"id\":\"ES-BAR-SELVA-01\",\"wid\":\"e3ece62c945d101d479c643715ac0000\",\"descriptor\":\"ESP Barcelona - 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Bilingual R1772230\",\"campaign_type\":\"job_application\",\"job_title\":\"Fraud Activity Agent (French-speaking) - Onsite BM01\",\"street\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"address\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"postal_code\":\"8020\",\"region\":\"Catalu\u00f1a\",\"country\":\"Spain\",\"short_description\":\" .\",\"long_description\":\"<p><b>Experience the power of a game-changing career\u00a0\u00a0\u00a0<\/b>\u00a0<\/p><br \/><p>Want to be part of an innovative and growing team? We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries.\u00a0\u00a0\u00a0\u00a0<\/p><br \/><p>If you\u2019re looking to grow and be inspired, as a<b>\u00a0Fraud Activity Agent\u00a0in Barcelona (on-site)<\/b>, you will be part of our team of game-changers who are powering the brands of the future in the Tech industry.\u00a0\u00a0\u00a0\u00a0<\/p><br \/><p><b>Career growth and personal development\u00a0\u00a0\u00a0<\/b>\u00a0<\/p><p>\u00a0\u00a0<\/p><p>This is a great opportunity to experience the power of what\u2019s next and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed.\u00a0\u00a0\u00a0\u00a0<\/p><br \/><p><b>What you will do in this role\u00a0\u00a0\u00a0<\/b>\u00a0<\/p><br \/><p>In everything we do, we believe in doing right by and for people \u2013 our clients, their customers, our people, our community, and our planet.\u00a0\u00a0\u00a0\u00a0<\/p><br \/><p>As a\u00a0<b>Fraud Activity Agent\u00a0<\/b>on our team, you will:\u00a0\u00a0 \u00a0 <\/p><p><br \/>- Fraud Investigation &amp; Verification\u00a0\u00a0<\/p><p>- Initiate investigations on suspicious fraud cases using internal tools and defined macros. \u00a0- Collect and meticulously verify all necessary documentation from customers to confirm or infirm fraud. \u00a0\u00a0<\/p><p>- Manage cases within defined pending periods, ensuring timely follow-up and resolution. \u00a0\u00a0<\/p><p>- De-escalate tickets to Level 1 if client documentation is not received after 14 days, following established procedures.\u00a0<\/p><br \/><p><b>Your qualifications\u00a0\u00a0<\/b>\u00a0<\/p><br \/><p>We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.\u00a0\u00a0\u00a0\u00a0<\/p><br \/><p><b>Concentrix is a great match if you:\u00a0\u00a0\u00a0<\/b>\u00a0<\/p><p>- Are proficient or bilingual in French and advanced in English\u00a0<br \/>- Strong interpersonal skills including active listening, empathy, and adaptability\u00a0\u00a0<\/p><p>- Advanced customer service and conflict resolution abilities\u00a0\u00a0<\/p><p>- Skilled in troubleshooting and resolving complex, non-standard issues\u00a0\u00a0<\/p><p>- Provides clear root-cause analysis and insights\u00a0\u00a0<\/p><p>- Proficient with extended tools and operational systems (e.g., CRM, parcel tracking)\u00a0\u00a0<\/p><p>- Technically proficient in OS-level topics (iOS, Android, Windows)\u00a0\u00a0<\/p><p>- Proactively identifies and leads improvement initiatives\u00a0\u00a0<\/p><p>- Supports efficiency and optimization of service-level agreements (SLAs)\u00a0\u00a0<\/p><p>- Has access to and effectively uses extended tools\u00a0\u00a0<\/p><p>- Possesses deep knowledge of internal processes and workflows\u00a0<br \/>\u00a0<\/p><p>Don\u2019t meet every requirement? No worries. We\u2019re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don\u2019t check every box, we still encourage you to apply. We\u2019ll do our best to match you with the right job, whether it\u2019s this one or another role.\u00a0\u00a0\u00a0\u00a0<\/p><br \/><p><b>What\u2019s in it for you\u00a0\u00a0\u00a0<\/b>\u00a0<\/p><br \/><p>We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. That\u2019s why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for our teams, our customers, and YOU.\u00a0\u00a0\u00a0\u00a0\u00a0<\/p><br \/><p>- Full time 39 hours\/week, permanent contract<\/p><p>- \u00a0Rotative shifts between Monday - Saturday, 09:00 - 18:00 ( 2 full weekends off per month)<br \/>- Salary 22.000 euros gross\/year &#43; up to 2.400 euros gross\/year in bonus \u00a0<br \/>- Great office location in Barcelona<br \/>- Full paid training about the company and the project you will be working on \u00a0<br \/>- Career development program and specialized courses\u00a0\u00a0<\/p><br \/><p><b>Experience the best version of you!\u00a0\u00a0\u00a0<\/b>\u00a0<\/p><br \/><p>At Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.\u00a0\u00a0\u00a0\u00a0<\/p><br \/><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d\u00a0\u00a0\u00a0\u00a0<\/p><br \/><p><i>Concentrix is an equal opportunity employer\u00a0\u00a0\u00a0\u00a0<\/i><\/p><p><i>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.\u00a0<\/i>\u00a0<\/p><p>R1772230<\/p>\",\"ats_external_id\":\"R1772230\",\"location\":\"Barcelona, Catalu\u00f1a\",\"job_type\":\"full_time\",\"salary\":\"1833.34\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-10-20T13:15:25.083+02:00\",\"created_at\":\"2026-10-13T18:10:10.114+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMTk5?\",\"apply_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMTk5\/apply?\",\"head_count\":\"300\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"organization_reference_id\":\"WES05\"},\"location\":{\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"country\":{\"wid\":\"bd34c524a6a04ae6915f5d96fa086199\",\"iso2\":\"ES\",\"iso3\":\"ESP\",\"descriptor\":\"Spain\",\"iso_numeric\":\"724\"},\"postal_code\":\"8020\",\"primary_location\":{\"id\":\"ES-BAR-SELVA-01\",\"wid\":\"e3ece62c945d101d479c643715ac0000\",\"descriptor\":\"ESP Barcelona - 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Hybrid HD01\",\"street\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"address\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"postal_code\":\"8020\",\"region\":\"Catalu\u00f1a\",\"country\":\"Spain\",\"short_description\":\" .\",\"long_description\":\"<p><br \/><br \/><\/p><p><b>Experience the power of a game-changing career\u00a0\u00a0<\/b><\/p><br \/><p>Are you looking for what\u2019s next? We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries.\u00a0\u00a0\u00a0<\/p><p>If you\u2019re looking to grow and be inspired, as a<b> Field Service Engineer<\/b> in Barcelona (hybrid), you will be part of our team of game-changers who are powering the brands of the future in tech.\u00a0<\/p><br \/><p><b>What you will do in this role\u00a0\u00a0\u00a0\u00a0<\/b><\/p><br \/><p>- Deliver on-site service via work orders: install, commission, maintain, and repair customer equipment\u00a0<\/p><p>- Provide remote technical support and manage complex escalations, including L1 analysis and advanced troubleshooting\u00a0<\/p><p>- Handle multiple escalations in parallel, meeting SLA targets and minimizing upward escalation\u00a0<\/p><p>- Document service activities, produce technical reports, and train customers on operation and basic maintenance\u00a0<\/p><p>- Ensure compliance with safety and quality standards\u00a0<\/p><p>- Communicate service delivery in English (additional languages a plus)\u00a0<\/p><p>- Demonstrate flexibility to travel and work at customer sites\u00a0<\/p><br \/><p><b>Concentrix is a great match if you have:\u00a0<\/b>\u00a0\u00a0<\/p><br \/><p>- A native or proficient level in\u00a0English and f you speak Spanish it would be a plus<\/p><p>- Ability to read and interpret electrical diagrams; solid knowledge of electrical and electronic systems\u00a0<\/p><p>- Strong hands-on technical skills with high attention to detail and an engineering mindset\u00a0<\/p><p>- Ability to analyze complex machine behavior, understand subsystem interactions, and develop advanced troubleshooting solutions\u00a0<\/p><p>- Experience supporting installations, site preparation, and complex systems (mechanical, electrical, water)\u00a0<\/p><p>- Proven background in field service, maintenance, or technical support within electromechanical or industrial environments\u00a0<\/p><p>- Strong troubleshooting, problem-solving, and remote diagnostics skills, with high productivity and low re-escalation rates\u00a0<\/p><p>- Solid business and operational awareness, including KPI understanding, responsible parts usage, and work order optimization\u00a0<\/p><p>- Ability to propose process improvements, workflow enhancements, and efficiency gains\u00a0<\/p><p>- Strong customer-facing and communication skills, able to manage critical situations through full resolution\u00a0<\/p><p>- Collaborative, growth-oriented team player who actively contributes to technical forums and meetings\u00a0<\/p><br \/><p><b>What\u2019s in it for you\u00a0\u00a0<\/b><\/p><p>- Full time 39 hours\/week permanent contract: <span>\u200bMonday to Thursday 14-23h, Friday 14-22h or Monday to Thursday 17h-2:00, Friday 17:00-1:00<\/span><\/p><p><span style=\\\"color:#000000\\\">- Salary package: base salary of 20,000 euros gross\/year &#43; up to 4,000 euros gross\/year in bonus<\/span><\/p><p>- Great location in Barcelona\u00a0<\/p><p>- Bring-a-friend (referral) bonus opportunities \u00a0<\/p><p>- Full paid training on the company and the project you&#39;ll be working on \u00a0<\/p><p>- Career development programs and specialized courses\u00a0\u00a0<\/p><p>\u00a0Experience the best version of you!\u00a0\u00a0<\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d\u00a0\u00a0\u00a0<\/p><p>\u00a0\u00a0\u00a0<\/p><p>Concentrix is an equal opportunity employer\u00a0\u00a0\u00a0<\/p><p>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.\u00a0\u00a0<\/p><p>R1772145<\/p>\",\"ats_external_id\":\"R1772145\",\"location\":\"Barcelona, Catalu\u00f1a\",\"job_type\":\"full_time\",\"salary\":\"1916.66\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-10-20T14:07:05.544+02:00\",\"created_at\":\"2026-10-13T18:10:09.402+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMTk4?\",\"apply_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMTk4\/apply?\",\"head_count\":\"300\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"organization_reference_id\":\"WES05\"},\"location\":{\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"country\":{\"wid\":\"bd34c524a6a04ae6915f5d96fa086199\",\"iso2\":\"ES\",\"iso3\":\"ESP\",\"descriptor\":\"Spain\",\"iso_numeric\":\"724\"},\"postal_code\":\"8020\",\"primary_location\":{\"id\":\"ES-BAR-SELVA-01\",\"wid\":\"e3ece62c945d101d479c643715ac0000\",\"descriptor\":\"ESP Barcelona - 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Hpinc - WHSBTSPAIN24\",\"reference_id\":\"WHSBTSPAIN24\",\"custom_reference_id\":\"WHSBTSPAIN24\",\"company_reference_id\":null},{\"wid\":\"b4e5b63f5235101ef569e68923d40000\",\"descriptor\":\"W0ZQQ9 P_Sbt_Spain_Hpi 3ww\",\"reference_id\":\"W0ZQQ9\",\"custom_reference_id\":\"W0ZQQ9\",\"company_reference_id\":null}],\"pay_rate_type\":[],\"hiring_manager\":{\"email\":{\"address\":\"andres.reese@concentrix.com\"},\"first_name\":\"Andres Patricio Reese Ramirez (102542093)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1772145\",\"wid\":\"2b1c244a2d6e1036b892d2855b640000\",\"descriptor\":\"Field Service Engineer (English-speaking) - Hybrid HD01\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_11\",\"wid\":\"0227dc387a0901268f38556fe1650a39\",\"descriptor\":\"Grade 11\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-spain\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"1\",\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"0\",\"auto_call\":\"0\",\"on_erp_listing\":\"0\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"870\",\"campaign_id\":\"28001\",\"campaign_title\":\"Sr. Analyst, Content Strategy (TCF) R1771876\",\"campaign_type\":\"job_application\",\"job_title\":\"Sr. Analyst, Content Strategist\",\"street\":\"PHL NCR Makati Work-at-Home\",\"address\":\"PHL NCR Makati Work-at-Home\",\"city\":\"National Capital Region\",\"state\":\"National Capital Region\",\"postal_code\":\"1229\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. \\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p>We are looking for a passioned Content Specialist to join our fast-growing Gen AI-enabled content delivery team in the Philippines. The ideal candidate is curious about Gen AI and able to learn and understand quickly how technology can help our clients optimize their content for Gen AI-powered futures. Working under the direction of a Senior Gen AI Content Specialist you will be part of a team of Content Specialists executing best-in-class content transformation on large libraries of knowledge base content. You will decide where and how content will be segmented and refactored for optimal use by Gen AI tools. You like meticulous, detailed work, but also see and share opportunities for improvement.\u00a0\u00a0<\/p><p>As a Gen AI Content Specialist you are part editors, part technicians. You have strong reading comprehension skills and are responsible for deciding where and how large multi-page articles need to be segmented for LLM efficiency and carried context. Don\u2019t worry, we\u2019ll coach you at first but do expect you to lead the decision making shortly thereafter. If you love content and want a role that keeps you on the leading edge of Gen AI applications, consider joining fast growing team.\u00a0<br \/><br \/><b>Responsibilities:\u00a0<\/b><\/p><ul><li>Execute content transformation and continuous improvements on large content libraries.\u00a0<\/li><\/ul><ul><li>Innovate and optimize content processes; decide where and how content will be segmented and refactored for Gen AI tools.\u00a0<\/li><\/ul><ul><li>Act as part editor and part content strategist with strong reading comprehension skills.\u00a0<\/li><\/ul><ul><li>Act as both a do-er and innovator, making decisions and recommendations independently.\u00a0<\/li><\/ul><ul><li>Segment large multi-page articles for LLM efficiency and context delivery.\u00a0<\/li><\/ul><ul><li>Create, manage and optimize high-quality, Gen AI-optimized content for large knowledge base.\u00a0<\/li><\/ul><ul><li>Be at the forefront of Gen AI applications in content; identify new opportunities for leveraging AI in content strategy.\u00a0<\/li><\/ul><ul><li>Stay updated with the latest in Gen AI technology and trends.\u00a0<\/li><\/ul><p>\u00a0<\/p><p>Required skills:\u00a0<\/p><ul><li>Foundational knowledge of Gen AI uses and applications to drive better, faster ways to work. 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The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. \\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p>We are looking for a passioned Content Specialist to join our fast-growing Gen AI-enabled content delivery team in the Philippines. The ideal candidate is curious about Gen AI and able to learn and understand quickly how technology can help our clients optimize their content for Gen AI-powered futures. Working under the direction of a Senior Gen AI Content Specialist you will be part of a team of Content Specialists executing best-in-class content transformation on large libraries of knowledge base content. You will decide where and how content will be segmented and refactored for optimal use by Gen AI tools. 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The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. \\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p>We are looking for a passioned Content Specialist to join our fast-growing Gen AI-enabled content delivery team in the Philippines. The ideal candidate is curious about Gen AI and able to learn and understand quickly how technology can help our clients optimize their content for Gen AI-powered futures. Working under the direction of a Senior Gen AI Content Specialist you will be part of a team of Content Specialists executing best-in-class content transformation on large libraries of knowledge base content. You will decide where and how content will be segmented and refactored for optimal use by Gen AI tools. 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The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. \\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p>We are looking for a passioned Content Specialist to join our fast-growing Gen AI-enabled content delivery team in the Philippines. The ideal candidate is curious about Gen AI and able to learn and understand quickly how technology can help our clients optimize their content for Gen AI-powered futures. Working under the direction of a Senior Gen AI Content Specialist you will be part of a team of Content Specialists executing best-in-class content transformation on large libraries of knowledge base content. You will decide where and how content will be segmented and refactored for optimal use by Gen AI tools. 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The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.\\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\nOur gamechangers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<br \/><p><b><span style=\\\"font-size:inherit\\\">Title: Senior IT Project Manager \u2013 Enterprise Transformation Programs<\/span> <\/b><\/p><p><b>Location: Las Vegas, NV - Hybrid role (3 days onsite\/week) <\/b><\/p><br \/><p><b><span style=\\\"font-size:inherit\\\">Job Description<\/span><\/b><br \/><span style=\\\"font-size:inherit\\\">As a Senior IT Project Manager \u2013 Enterprise Transformation Programs, you will lead complex, enterprise-wide technology initiatives that modernize business processes, integrate critical systems, and deliver scalable digital transformation outcomes. This role is ideal for an experienced project leader who thrives at the intersection of strategy, execution, technology, and stakeholder engagement.<\/span><\/p><br \/><p><span style=\\\"font-size:inherit\\\">You will guide programs from initiation through go-live and stabilization, partnering with business leaders, technology teams, vendors, and executive stakeholders to drive delivery excellence. Success in this role requires deep IT project management experience, strong Agile delivery expertise, hands-on Azure DevOps experience, and a proven ability to lead ERP implementation or enterprise transformation initiatives.<\/span><\/p><p>\u00a0<\/p><p><b><span style=\\\"font-size:inherit\\\">Responsibilities<\/span><\/b><\/p><ul><li><span style=\\\"font-size:inherit\\\">Lead end-to-end delivery of complex enterprise technology and transformation programs, including ERP implementations, system integrations, business process modernization, and digital transformation initiatives.<\/span><\/li><li><span style=\\\"font-size:inherit\\\">Develop, manage, and maintain integrated project plans, schedules, milestones, budgets, forecasts, resource plans, and delivery roadmaps.<\/span><\/li><li><span style=\\\"font-size:inherit\\\">Drive Agile project execution across multiple teams, workstreams, and stakeholder groups to ensure alignment, transparency, and measurable progress.<\/span><\/li><li><span style=\\\"font-size:inherit\\\">Use\u00a0<\/span><b><span style=\\\"font-size:inherit\\\">Azure DevOps (ADO)<\/span><\/b><span style=\\\"font-size:inherit\\\">\u00a0to manage backlogs, sprint planning, release planning, user stories, reporting, dashboards, and project governance.<\/span><\/li><li><span style=\\\"font-size:inherit\\\">Facilitate Agile ceremonies, including sprint planning, daily stand-ups, backlog refinement, sprint reviews, and retrospectives.<\/span><\/li><li><span style=\\\"font-size:inherit\\\">Manage project scope, risks, issues, dependencies, decisions, assumptions, and change requests with a proactive and solutions-focused approach.<\/span><\/li><li><span style=\\\"font-size:inherit\\\">Coordinate cross-functional teams across business, technology, operations, vendors, system integrators, and consulting partners.<\/span><\/li><li><span style=\\\"font-size:inherit\\\">Oversee requirements gathering, solution delivery, system integration testing, user acceptance testing, deployment planning, go-live readiness, and production stabilization.<\/span><\/li><li><span style=\\\"font-size:inherit\\\">Provide executive-level status reporting, project health updates, governance materials, financial insights, and escalation recommendations.<\/span><\/li><li><span style=\\\"font-size:inherit\\\">Manage project financials, including budgets, forecasts, resource allocation, vendor spend, and delivery performance.<\/span><\/li><li><span style=\\\"font-size:inherit\\\">Partner with senior stakeholders to align project outcomes with business objectives, transformation priorities, and enterprise technology strategy.<\/span><\/li><li><span style=\\\"font-size:inherit\\\">Ensure adherence to organizational project management standards, delivery frameworks, documentation requirements, and governance best practices.<\/span><\/li><li><span style=\\\"font-size:inherit\\\">Drive continuous improvement across delivery processes, Agile practices, reporting standards, and program execution.<\/span><\/li><\/ul><p>\u00a0<\/p><p><b><span style=\\\"font-size:inherit\\\">Qualifications<\/span><\/b><\/p><ul><li><span style=\\\"font-size:inherit\\\">Bachelor\u2019s degree in information technology, Business, Engineering, or a related field.<\/span><\/li><li><span style=\\\"font-size:inherit\\\">8&#43; years of IT Project Management experience\u00a0delivering large-scale enterprise technology programs.<\/span><\/li><li><span style=\\\"font-size:inherit\\\">Strong Agile delivery and Agile program management experience is required.<\/span><\/li><li><span style=\\\"font-size:inherit\\\">Hands-on experience with\u00a0Azure DevOps (ADO)\u00a0is required.<\/span><\/li><li><span style=\\\"font-size:inherit\\\">Proven experience managing ERP implementation or enterprise transformation initiatives.<\/span><\/li><li><span style=\\\"font-size:inherit\\\">Experience leading multiple concurrent enterprise projects, workstreams, and cross-functional teams.<\/span><\/li><li><span style=\\\"font-size:inherit\\\">Strong background in program and portfolio management, project governance, delivery oversight, and executive reporting.<\/span><\/li><li><span style=\\\"font-size:inherit\\\">Experience managing project budgets, forecasts, resource plans, vendor relationships, and third-party delivery partners.<\/span><\/li><li><span style=\\\"font-size:inherit\\\">Strong risk, issue, dependency, change request, and stakeholder management experience.<\/span><\/li><li><span style=\\\"font-size:inherit\\\">Experience overseeing requirements, solution delivery, system integration testing, UAT, release planning, deployment, and stabilization activities.<\/span><\/li><li><span style=\\\"font-size:inherit\\\">Demonstrated ability to communicate effectively with executive leaders, business stakeholders, technical teams, vendors, and delivery partners.<\/span><\/li><li><span style=\\\"font-size:inherit\\\">Excellent leadership, facilitation, negotiation, problem-solving, decision-making, and organizational skills.<\/span><\/li><li><span style=\\\"font-size:inherit\\\">Experience with enterprise platforms such as SAP, Oracle, Microsoft Dynamics, Workday, or similar ERP solutions preferred.<\/span><\/li><li><span style=\\\"font-size:inherit\\\">Experience in Utility, Energy, Finance, HCM, Supply Chain, or related industries preferred.<\/span><\/li><li><span style=\\\"font-size:inherit\\\">PMP, PMI-ACP, SAFe, Scrum Master, or equivalent certification preferred.<\/span><\/li><\/ul><br \/><p>The base salary range for this position is $92,250 - $120,000 plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program, 401(k) retirement plan, paid time off and holidays.<\/p><br \/><p>We The deadline to apply for this position is: 10\/25\/2026. This position is for an existing, immediate vacancy. We are currently seeking to fill this role with an individual who can start as soon as possible.<\/p><br \/><p>At Concentrix, we provide customer experience solutions that may involve handling sensitive data. As part of our hiring process, all candidates must undergo a background check in accordance with applicable law, which will include identity verification and employment eligibility.<\/p><br \/><p><span style=\\\"color:#111827\\\"><b>#LI-Hybrid<\/b><\/span><\/p><p><br \/><b>Physical and Mental Requirements:<br \/>\u00a0<br \/><\/b>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p><p><b>\u00a0<\/b><\/p><p><b>Equal Employment Opportunity:<br \/><br \/><\/b><\/p><p>Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.<\/p><p>\u00a0<\/p><p>For more information regarding your EEO rights as an applicant, please visit the following websites:<\/p><p><span style=\\\"color:#007380\\\">\u00b7\u00a0\u00a0\u00a0\u00a0<\/span><a target=\\\"_blank\\\" href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf\\\"><span style=\\\"color:#0000ff\\\"><u>English<\/u><\/span><\/a><span style=\\\"color:#007380\\\">\u00a0\u00a0 <\/span><\/p><p><span style=\\\"color:#007380\\\">\u00b7\u00a0\u00a0\u00a0<\/span><a target=\\\"_blank\\\" href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf\\\"><span style=\\\"color:#0000ff\\\"><u>Spanish<\/u><\/span><\/a><span style=\\\"color:#007380\\\"> <\/span><\/p><p><\/p><p><b>Accommodation:<br \/><br \/><\/b><\/p><p><span style=\\\"color:#000000\\\">Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.\u00a0If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <\/span><a target=\\\"_blank\\\" href=\\\"mailto:app.acco@concentrix.com\\\"><span style=\\\"color:#007380\\\"><u>app.acco@concentrix.com<\/u><\/span><\/a><span style=\\\"color:#000000\\\">.\u00a0 All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/span><\/p><p><span style=\\\"color:#ff0000\\\">\u00a0<\/span><\/p><p><b>Artificial Intelligence:<br \/><br \/><\/b><\/p><p><span style=\\\"color:#000000\\\">As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/span><\/p><p><span style=\\\"color:#000000\\\">\u00a0<\/span><\/p><p><b>Work Authorization:<\/b><\/p><p>\u00a0<\/p><p>In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. <span style=\\\"color:#000000\\\">Must reside in the United States or have a valid U.S. address for residence. \u00a0<\/span><\/p><p><span style=\\\"color:#000000\\\">\u00a0<\/span><\/p><p><\/p><p><b>For further information on available work states and Equal Employment Opportunity as an applicant, please click <\/b><a target=\\\"_blank\\\" href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\"><span style=\\\"color:#0000ff\\\"><b><u>HERE<\/u><\/b><\/span><\/a><\/p><p><\/p><p><\/p>\",\"ats_external_id\":\"R1771894\",\"location\":\"USA, Nevada\",\"job_type\":\"full_time\",\"salary\":\"1\",\"salary_type\":\"annually\",\"salary_currency\":\"USD\",\"updated_at\":\"2026-10-21T04:04:57.436+08:00\",\"created_at\":\"2026-10-13T10:05:02.035+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNzk4Mw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-NV-Work-at-Home\/Senior-IT-Project-Manager---Enterprise-Transformation-Programs_R1771894-6\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Program Management\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"b67da9176e3d1063316080f0b2237f6f\",\"descriptor\":\"Concentrix CVG Customer Management Group Inc.\",\"reference_id\":\"YUS04\",\"organization_reference_id\":\"YUS04\"},\"location\":{\"city\":\"USA\",\"state\":\"Nevada\",\"country\":{\"wid\":\"bc33aa3152ec42d4995f4791a106ed09\",\"iso2\":\"US\",\"iso3\":\"USA\",\"descriptor\":\"United States of America\",\"iso_numeric\":\"840\"},\"postal_code\":\"89701\",\"primary_location\":{\"id\":\"US-WAH-NEVAD-00\",\"wid\":\"b67da9176e3d1062f9deb57fbc50bde7\",\"descriptor\":\"USA NV Work-at-Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"akhilesh.dhyani@concentrix.com\"},\"first_name\":\"Dhyani, Akhilesh\"},\"categories\":[{\"descriptor\":\"CF Program Management\"}],\"recruiters\":[{\"id\":\"102068529\",\"wid\":\"f7e6b52f369c1000fbb5b38514b30000\",\"descriptor\":\"Shabnam Siddiqui (102068529)\"},{\"id\":\"102008848\",\"wid\":\"f81830f171380107b29e69b148670000\",\"descriptor\":\"Akhilesh Dhyani (102008848)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JT0359\",\"descriptor\":\"Sr. Project Manager (TCF)\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-391673\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-NV-Work-at-Home\/Senior-IT-Project-Manager---Enterprise-Transformation-Programs_R1771894-6\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-NV-Work-at-Home\/Senior-IT-Project-Manager---Enterprise-Transformation-Programs_R1771894-6\/apply\",\"job_requisition_id\":\"R1771894\"}],\"organizations\":[{\"wid\":\"31fcaa920650011aaff200ec2fa50000\",\"descriptor\":\"8748 - 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The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.\\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\nOur gamechangers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<br \/><p><b><span style=\\\"font-size:inherit\\\">Title: Senior IT Project Manager \u2013 Utility Technology Programs <\/span><\/b><\/p><p><b>Location: Des Moines, IA- Hybrid role (3 days onsite\/week) <\/b><\/p><br \/><p><b><span style=\\\"font-size:inherit\\\">Job Description<\/span><\/b><br \/><span style=\\\"font-size:inherit\\\">As a Senior IT Project Manager \u2013 Utility Technology Programs, you will lead strategic technology and business transformation initiatives that support electric utility operations across multiple business units. In this role, you will guide complex enterprise programs from planning through testing, deployment, and production go-live\u2014bringing structure, clarity, and momentum to cross-functional teams, vendors, and stakeholders.<\/span><\/p><p><span style=\\\"font-size:inherit\\\">This is an opportunity for a seasoned project leader with strong utility industry knowledge to drive modernization, operational excellence, and technology-enabled transformation in a fast-moving environment.<\/span><\/p><p>\u00a0<\/p><p><b><span style=\\\"font-size:inherit\\\">Responsibilities<\/span><\/b><\/p><ul><li><span style=\\\"font-size:inherit\\\">Lead end-to-end delivery of utility technology programs, business transformation initiatives, and enterprise implementation projects.<\/span><\/li><li><span style=\\\"font-size:inherit\\\">Develop, manage, and maintain project plans, schedules, budgets, resource forecasts, milestones, and executive-level status reporting.<\/span><\/li><li><span style=\\\"font-size:inherit\\\">Coordinate activities across business, IT, vendor, operational, and client stakeholder teams to support successful program execution.<\/span><\/li><li><span style=\\\"font-size:inherit\\\">Manage project scope, risks, issues, dependencies, change requests, decisions, and escalation processes.<\/span><\/li><li><span style=\\\"font-size:inherit\\\">Oversee System Integration Testing, User Acceptance Testing, deployment planning, release readiness, and production go-live activities.<\/span><\/li><li><span style=\\\"font-size:inherit\\\">Facilitate project governance meetings, steering committee updates, working sessions, and stakeholder reviews.<\/span><\/li><li><span style=\\\"font-size:inherit\\\">Ensure technology solutions align with business objectives, operational requirements, quality standards, and delivery expectations.<\/span><\/li><li><span style=\\\"font-size:inherit\\\">Drive timely issue resolution and decision-making across multiple stakeholder groups and delivery teams.<\/span><\/li><li><span style=\\\"font-size:inherit\\\">Manage vendor relationships, third-party partners, and delivery performance against program objectives.<\/span><\/li><li><span style=\\\"font-size:inherit\\\">Support compliance with project management standards, governance processes, documentation requirements, and quality controls.<\/span><\/li><li><span style=\\\"font-size:inherit\\\">Lead cross-functional teams delivering utility modernization, operational technology, digital transformation, and enterprise technology initiatives.<\/span><\/li><li><span style=\\\"font-size:inherit\\\">Communicate clearly and proactively with executive leadership, client stakeholders, project teams, and delivery partners.<\/span><\/li><\/ul><p>\u00a0<\/p><p><b><span style=\\\"font-size:inherit\\\">Qualifications<\/span><\/b><\/p><ul><li><span style=\\\"font-size:inherit\\\">Bachelor\u2019s degree in information technology, Engineering, Business, or a related field.<\/span><\/li><li><span style=\\\"font-size:inherit\\\">8&#43; years of IT project management experience delivering large-scale technology programs.<\/span><\/li><li><span style=\\\"font-size:inherit\\\">Proven experience managing enterprise application, system implementation, integration, or digital transformation projects.<\/span><\/li><li><span style=\\\"font-size:inherit\\\">Strong understanding of Agile, Waterfall, and Hybrid delivery methodologies.<\/span><\/li><li><span style=\\\"font-size:inherit\\\">Experience with project planning, budgeting, forecasting, resource management, risk management, issue management, and stakeholder engagement.<\/span><\/li><li><span style=\\\"font-size:inherit\\\">Demonstrated ability to manage distributed teams, vendors, third-party partners, and cross-functional project groups.<\/span><\/li><li><span style=\\\"font-size:inherit\\\">Excellent communication, presentation, facilitation, leadership, and executive reporting skills.<\/span><\/li><li><span style=\\\"font-size:inherit\\\">Strong ability to align business needs, operational requirements, and technology delivery outcomes.<\/span><\/li><li><span style=\\\"font-size:inherit\\\">Experience in the Electric Utility, Energy, Gas, Transmission, or Distribution industry is preferred.<\/span><\/li><li><span style=\\\"font-size:inherit\\\">Experience delivering Operational Technology, utility operations, grid modernization, or enterprise technology initiatives is preferred.<\/span><\/li><li><span style=\\\"font-size:inherit\\\">Familiarity with outage management, control center environments, asset management, field operations, or utility operational processes is preferred.<\/span><\/li><li><span style=\\\"font-size:inherit\\\">PMP, PMI-ACP, Scrum Master, or equivalent project management certification is preferred.<\/span><\/li><li><span style=\\\"font-size:inherit\\\">Experience managing programs through SIT, UAT, deployment, release planning, and production go-live is preferred.<\/span><\/li><\/ul><p>\u00a0<br \/><\/p><p>The base salary range for this position is $92,250 - $120,000 plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program, 401(k) retirement plan, paid time off and holidays.<\/p><br \/><p>We The deadline to apply for this position is: 10\/25\/2026. This position is for an existing, immediate vacancy. We are currently seeking to fill this role with an individual who can start as soon as possible.<\/p><br \/><p>At Concentrix, we provide customer experience solutions that may involve handling sensitive data. As part of our hiring process, all candidates must undergo a background check in accordance with applicable law, which will include identity verification and employment eligibility.<\/p><br \/><p><span style=\\\"color:#111827\\\"><b>#LI-Hybrid<\/b><\/span><\/p><p><br \/><b>Physical and Mental Requirements:<br \/>\u00a0<br \/><\/b>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p><p><b>\u00a0<\/b><\/p><p><b>Equal Employment Opportunity:<br \/><br \/><\/b><\/p><p>Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.<\/p><p>\u00a0<\/p><p>For more information regarding your EEO rights as an applicant, please visit the following websites:<\/p><p><span style=\\\"color:#007380\\\">\u00b7\u00a0\u00a0\u00a0\u00a0<\/span><a target=\\\"_blank\\\" href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf\\\"><span style=\\\"color:#0000ff\\\"><u>English<\/u><\/span><\/a><span style=\\\"color:#007380\\\">\u00a0\u00a0 <\/span><\/p><p><span style=\\\"color:#007380\\\">\u00b7\u00a0\u00a0\u00a0<\/span><a target=\\\"_blank\\\" href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf\\\"><span style=\\\"color:#0000ff\\\"><u>Spanish<\/u><\/span><\/a><span style=\\\"color:#007380\\\"> <\/span><\/p><p><\/p><p><b>Accommodation:<br \/><br \/><\/b><\/p><p><span style=\\\"color:#000000\\\">Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.\u00a0If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <\/span><a target=\\\"_blank\\\" href=\\\"mailto:app.acco@concentrix.com\\\"><span style=\\\"color:#007380\\\"><u>app.acco@concentrix.com<\/u><\/span><\/a><span style=\\\"color:#000000\\\">.\u00a0 All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/span><\/p><p><span style=\\\"color:#ff0000\\\">\u00a0<\/span><\/p><p><b>Artificial Intelligence:<br \/><br \/><\/b><\/p><p><span style=\\\"color:#000000\\\">As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. 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The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.\\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\nOur gamechangers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<br \/><p><b>Title: Senior IT Project Manager \u2013 Finance Transformation<\/b><\/p><p><b>Location: Portland, OR - Hybrid role (3 days onsite\/week)<\/b><\/p><br \/><p><span style=\\\"font-size:inherit\\\">We are seeking an experienced <\/span><b><span style=\\\"font-size:inherit\\\">Senior IT Project Manager \u2013 Finance Transformation<\/span><\/b><span style=\\\"font-size:inherit\\\"> to lead complex, cross-functional initiatives focused on modernizing financial processes, enterprise applications, reporting platforms, and system integrations.<\/span><\/p><p><span style=\\\"font-size:inherit\\\">In this role, you will drive large-scale finance-related technology programs from planning through delivery, partnering closely with business, finance, technology, and vendor teams to support operational excellence and measurable business outcomes. The ideal candidate brings deep IT project management expertise, strong Agile delivery experience, hands-on Azure DevOps knowledge, and the confidence to lead strategic transformation in a fast-paced environment.<\/span><\/p><h2>\u00a0<\/h2><h2><b>Responsibilities<\/b><\/h2><ul><li><span style=\\\"font-size:inherit\\\">Lead end-to-end delivery of Finance Transformation programs, ensuring alignment to business priorities, timelines, budgets, and expected outcomes.<\/span><\/li><li><span style=\\\"font-size:inherit\\\">Manage project scope, schedules, budgets, resources, risks, issues, dependencies, and change controls across complex enterprise initiatives.<\/span><\/li><li><span style=\\\"font-size:inherit\\\">Drive Agile delivery practices across multiple teams, ensuring transparency, accountability, and continuous progress.<\/span><\/li><li><span style=\\\"font-size:inherit\\\">Use <\/span><b><span style=\\\"font-size:inherit\\\">Azure DevOps, or ADO,<\/span><\/b><span style=\\\"font-size:inherit\\\"> for backlog management, sprint planning, work tracking, reporting, governance, and delivery oversight.<\/span><\/li><li><span style=\\\"font-size:inherit\\\">Partner with business, finance, technology, and vendor stakeholders to coordinate project activities and resolve delivery challenges.<\/span><\/li><li><span style=\\\"font-size:inherit\\\">Facilitate project governance meetings, steering committee updates, executive status reporting, and decision-making forums.<\/span><\/li><li><span style=\\\"font-size:inherit\\\">Support finance business process improvements and digital transformation initiatives that enhance efficiency, control, and scalability.<\/span><\/li><li><span style=\\\"font-size:inherit\\\">Oversee SIT, UAT, deployment planning, cutover readiness, production readiness, and post-implementation support activities.<\/span><\/li><li><span style=\\\"font-size:inherit\\\">Proactively manage stakeholder expectations, adoption plans, communications, and overall project engagement.<\/span><\/li><li><span style=\\\"font-size:inherit\\\">Identify risks and issues early, develop mitigation plans, and ensure timely escalation when needed.<\/span><\/li><li><span style=\\\"font-size:inherit\\\">Help ensure finance technology solutions are delivered with quality, consistency, and measurable business value.<\/span><\/li><\/ul><h2>\u00a0<\/h2><h2><b>Qualifications<\/b><\/h2><ul><li><span style=\\\"font-size:inherit\\\">8&#43; years of IT Project Management experience, including delivery of large-scale, cross-functional technology initiatives.<\/span><\/li><li><span style=\\\"font-size:inherit\\\">Mandatory experience delivering projects using Agile methodologies.<\/span><\/li><li><span style=\\\"font-size:inherit\\\">Mandatory hands-on experience with <\/span><b><span style=\\\"font-size:inherit\\\">Azure DevOps, ADO<\/span><\/b><span style=\\\"font-size:inherit\\\">, including backlog management, sprint planning, tracking, reporting, and governance.<\/span><\/li><li><span style=\\\"font-size:inherit\\\">Proven experience leading Finance Transformation, Finance Systems, or finance-related enterprise technology projects.<\/span><\/li><li><span style=\\\"font-size:inherit\\\">Strong experience managing budgets, forecasts, financial tracking, and project financial governance.<\/span><\/li><li><span style=\\\"font-size:inherit\\\">Demonstrated ability to manage stakeholders across business, finance, technology, vendors, and executive leadership.<\/span><\/li><li><span style=\\\"font-size:inherit\\\">Experience managing enterprise application initiatives, system integrations, reporting platforms, and process modernization projects.<\/span><\/li><li><span style=\\\"font-size:inherit\\\">Strong understanding of risk management, issue management, dependency tracking, and project governance practices.<\/span><\/li><li><span style=\\\"font-size:inherit\\\">Experience overseeing SIT, UAT, deployment, and production readiness activities.<\/span><\/li><li><span style=\\\"font-size:inherit\\\">Excellent communication, facilitation, problem-solving, and executive presentation skills.<\/span><\/li><li><span style=\\\"font-size:inherit\\\">Preferred experience with platforms such as SAP, Oracle, Microsoft Dynamics, Workday Financials, or similar finance systems.<\/span><\/li><li><span style=\\\"font-size:inherit\\\">Preferred experience in financial reporting, General Ledger, AP\/AR, budgeting, forecasting, or compliance initiatives.<\/span><\/li><li><span style=\\\"font-size:inherit\\\">PMP, PMI-ACP, SAFe, or similar certification preferred.<\/span><\/li><\/ul><br \/><p>The base salary range for this position is $92,250 - $120,000 plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program, 401(k) retirement plan, paid time off and holidays.<\/p><br \/><p>We The deadline to apply for this position is: 10\/25\/2026. This position is for an existing, immediate vacancy. We are currently seeking to fill this role with an individual who can start as soon as possible.<\/p><br \/><p>At Concentrix, we provide customer experience solutions that may involve handling sensitive data. As part of our hiring process, all candidates must undergo a background check in accordance with applicable law, which will include identity verification and employment eligibility.<\/p><br \/><p><span style=\\\"color:#111827\\\"><b>#LI-Hybrid<\/b><\/span><\/p><p><br \/><b>Physical and Mental Requirements:<br \/>\u00a0<br \/><\/b>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p><p><b>\u00a0<\/b><\/p><p><b>Equal Employment Opportunity:<br \/><br \/><\/b><\/p><p>Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.<\/p><p>\u00a0<\/p><p>For more information regarding your EEO rights as an applicant, please visit the following websites:<\/p><p><span style=\\\"color:#007380\\\">\u00b7\u00a0\u00a0\u00a0\u00a0<\/span><a target=\\\"_blank\\\" href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf\\\"><span style=\\\"color:#0000ff\\\"><u>English<\/u><\/span><\/a><span style=\\\"color:#007380\\\">\u00a0\u00a0 <\/span><\/p><p><span style=\\\"color:#007380\\\">\u00b7\u00a0\u00a0\u00a0<\/span><a target=\\\"_blank\\\" href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf\\\"><span style=\\\"color:#0000ff\\\"><u>Spanish<\/u><\/span><\/a><span style=\\\"color:#007380\\\"> <\/span><\/p><p><\/p><p><b>Accommodation:<br \/><br \/><\/b><\/p><p><span style=\\\"color:#000000\\\">Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.\u00a0If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <\/span><a target=\\\"_blank\\\" href=\\\"mailto:app.acco@concentrix.com\\\"><span style=\\\"color:#007380\\\"><u>app.acco@concentrix.com<\/u><\/span><\/a><span style=\\\"color:#000000\\\">.\u00a0 All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/span><\/p><p><span style=\\\"color:#ff0000\\\">\u00a0<\/span><\/p><p><b>Artificial Intelligence:<br \/><br \/><\/b><\/p><p><span style=\\\"color:#000000\\\">As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/span><\/p><p><span style=\\\"color:#000000\\\">\u00a0<\/span><\/p><p><b>Work Authorization:<\/b><\/p><p>\u00a0<\/p><p>In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. <span style=\\\"color:#000000\\\">Must reside in the United States or have a valid U.S. address for residence. \u00a0<\/span><\/p><p><span style=\\\"color:#000000\\\">\u00a0<\/span><\/p><p><\/p><p><b>For further information on available work states and Equal Employment Opportunity as an applicant, please click <\/b><a target=\\\"_blank\\\" href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\"><span style=\\\"color:#0000ff\\\"><b><u>HERE<\/u><\/b><\/span><\/a><\/p><p><\/p><p><\/p>\",\"ats_external_id\":\"R1771897\",\"location\":\"USA, Oregon\",\"job_type\":\"full_time\",\"salary\":\"1\",\"salary_type\":\"annually\",\"salary_currency\":\"USD\",\"updated_at\":\"2026-10-21T04:04:57.516+08:00\",\"created_at\":\"2026-10-13T10:05:01.393+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNzk4MQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-OR-Work-at-Home\/Senior-IT-Project-Manager---Finance-Transformation_R1771897-3\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Program Management\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"b67da9176e3d1063316080f0b2237f6f\",\"descriptor\":\"Concentrix CVG Customer Management Group Inc.\",\"reference_id\":\"YUS04\",\"organization_reference_id\":\"YUS04\"},\"location\":{\"city\":\"USA\",\"state\":\"Oregon\",\"country\":{\"wid\":\"bc33aa3152ec42d4995f4791a106ed09\",\"iso2\":\"US\",\"iso3\":\"USA\",\"descriptor\":\"United States of America\",\"iso_numeric\":\"840\"},\"postal_code\":\"97301\",\"primary_location\":{\"id\":\"US-WAH-OREGO-00\",\"wid\":\"b67da9176e3d1062f9ded123cc3ebe14\",\"descriptor\":\"USA OR Work-at-Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"akhilesh.dhyani@concentrix.com\"},\"first_name\":\"Dhyani, Akhilesh\"},\"categories\":[{\"descriptor\":\"CF Program Management\"}],\"recruiters\":[{\"id\":\"102068529\",\"wid\":\"f7e6b52f369c1000fbb5b38514b30000\",\"descriptor\":\"Shabnam Siddiqui (102068529)\"},{\"id\":\"102008848\",\"wid\":\"f81830f171380107b29e69b148670000\",\"descriptor\":\"Akhilesh Dhyani (102008848)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JT0359\",\"descriptor\":\"Sr. Project Manager (TCF)\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-391693\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-OR-Work-at-Home\/Senior-IT-Project-Manager---Finance-Transformation_R1771897-3\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-OR-Work-at-Home\/Senior-IT-Project-Manager---Finance-Transformation_R1771897-3\/apply\",\"job_requisition_id\":\"R1771897\"}],\"organizations\":[{\"wid\":\"31fcaa920650011aaff200ec2fa50000\",\"descriptor\":\"8748 - 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The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.\\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\n \\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\nOur gamechangers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<br \/><p><b><span style=\\\"font-size:inherit\\\">Senior IT Project Manager \u2013 HCM Transformation<\/span><\/b><\/p><p><b>Location: Portland, OR - Hybrid role (3 days onsite\/week)<\/b><\/p><br \/><p><span style=\\\"font-size:inherit\\\">We are seeking an experienced <\/span><b><span style=\\\"font-size:inherit\\\">Senior IT Project Manager \u2013 HCM Transformation<\/span><\/b><span style=\\\"font-size:inherit\\\"> to lead complex Human Capital Management technology programs that support HR, workforce management, and digital transformation initiatives. This role will oversee technology implementations, process improvements, system integrations, and business change activities across cross-functional teams.<\/span><\/p><p><span style=\\\"font-size:inherit\\\">The ideal candidate brings deep IT project management experience, strong Agile delivery capabilities, hands-on Azure DevOps expertise, and a proven track record delivering large-scale HCM, HRIS, or workforce transformation programs.<\/span><\/p><h2>\u00a0<\/h2><h2><b>Responsibilities<\/b><\/h2><ul><li><span style=\\\"font-size:inherit\\\">Lead HCM and HR technology transformation initiatives from planning through delivery and adoption.<\/span><\/li><li><span style=\\\"font-size:inherit\\\">Manage project scope, schedules, budgets, resources, milestones, dependencies, and delivery plans.<\/span><\/li><li><span style=\\\"font-size:inherit\\\">Drive Agile project delivery across business, HR, IT, and vendor teams.<\/span><\/li><li><span style=\\\"font-size:inherit\\\">Use Azure DevOps, ADO, to manage sprint planning, backlog tracking, reporting, governance, and delivery visibility.<\/span><\/li><li><span style=\\\"font-size:inherit\\\">Coordinate with HR, business, technology, and vendor stakeholders to align priorities and execution plans.<\/span><\/li><li><span style=\\\"font-size:inherit\\\">Lead requirements planning, SIT, UAT, deployment readiness, release coordination, and change management activities.<\/span><\/li><li><span style=\\\"font-size:inherit\\\">Facilitate governance forums, working sessions, status reviews, and executive-level communications.<\/span><\/li><li><span style=\\\"font-size:inherit\\\">Identify, track, and resolve risks, issues, assumptions, and dependencies with clear mitigation plans.<\/span><\/li><li><span style=\\\"font-size:inherit\\\">Support successful adoption of new solutions, tools, and business process improvements.<\/span><\/li><li><span style=\\\"font-size:inherit\\\">Partner with stakeholders to ensure delivery outcomes align with program goals and business expectations.<\/span><\/li><\/ul><h2>\u00a0<\/h2><h2>\u00a0<\/h2><h2><b>Qualifications<\/b><\/h2><ul><li><span style=\\\"font-size:inherit\\\">8&#43; years of IT Project Management experience.<\/span><\/li><li><span style=\\\"font-size:inherit\\\">Mandatory Agile project delivery experience.<\/span><\/li><li><span style=\\\"font-size:inherit\\\">Mandatory hands-on Azure DevOps, ADO, experience.<\/span><\/li><li><span style=\\\"font-size:inherit\\\">Experience managing HCM, HRIS, or workforce transformation initiatives.<\/span><\/li><li><span style=\\\"font-size:inherit\\\">Strong experience leading HR technology programs and large-scale implementation efforts.<\/span><\/li><li><span style=\\\"font-size:inherit\\\">Demonstrated ability to manage stakeholders across business, technology, HR, and vendor teams.<\/span><\/li><li><span style=\\\"font-size:inherit\\\">Strong risk, issue, dependency, and change management experience.<\/span><\/li><li><span style=\\\"font-size:inherit\\\">Experience leading SIT, UAT, deployment, and business readiness activities.<\/span><\/li><li><span style=\\\"font-size:inherit\\\">Excellent communication, facilitation, executive reporting, and stakeholder engagement skills.<\/span><\/li><li><span style=\\\"font-size:inherit\\\">Ability to manage complex priorities in a fast-paced, transformation-focused environment.<\/span><\/li><\/ul><h2>\u00a0\u00a0<\/h2><h2><b>Preferred Qualifications<\/b><\/h2><ul><li><span style=\\\"font-size:inherit\\\">Experience with Workday, SAP SuccessFactors, Oracle HCM, UKG, or similar HCM platforms.<\/span><\/li><li><span style=\\\"font-size:inherit\\\">Experience managing payroll, talent management, recruiting, benefits, or workforce management programs.<\/span><\/li><li><span style=\\\"font-size:inherit\\\">PMP, PMI-ACP, SAFe, or similar certification.<\/span><\/li><\/ul><br \/><p>The base salary range for this position is $92,250 - $120,000 plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program, 401(k) retirement plan, paid time off and holidays.<\/p><br \/><p>We The deadline to apply for this position is: 10\/25\/2026. This position is for an existing, immediate vacancy. We are currently seeking to fill this role with an individual who can start as soon as possible.<\/p><br \/><p>At Concentrix, we provide customer experience solutions that may involve handling sensitive data. As part of our hiring process, all candidates must undergo a background check in accordance with applicable law, which will include identity verification and employment eligibility.<\/p><br \/><p><span style=\\\"color:#111827\\\"><b>#LI-Hybrid<\/b><\/span><\/p><p><br \/><b>Physical and Mental Requirements:<br \/>\u00a0<br \/><\/b>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p><p><b>\u00a0<\/b><\/p><p><b>Equal Employment Opportunity:<br \/><br \/><\/b><\/p><p>Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.<\/p><p>\u00a0<\/p><p>For more information regarding your EEO rights as an applicant, please visit the following websites:<\/p><p><span style=\\\"color:#007380\\\">\u00b7\u00a0\u00a0\u00a0\u00a0<\/span><a target=\\\"_blank\\\" href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf\\\"><span style=\\\"color:#0000ff\\\"><u>English<\/u><\/span><\/a><span style=\\\"color:#007380\\\">\u00a0\u00a0 <\/span><\/p><p><span style=\\\"color:#007380\\\">\u00b7\u00a0\u00a0\u00a0<\/span><a target=\\\"_blank\\\" href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf\\\"><span style=\\\"color:#0000ff\\\"><u>Spanish<\/u><\/span><\/a><span style=\\\"color:#007380\\\"> <\/span><\/p><p><\/p><p><b>Accommodation:<br \/><br \/><\/b><\/p><p><span style=\\\"color:#000000\\\">Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.\u00a0If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <\/span><a target=\\\"_blank\\\" href=\\\"mailto:app.acco@concentrix.com\\\"><span style=\\\"color:#007380\\\"><u>app.acco@concentrix.com<\/u><\/span><\/a><span style=\\\"color:#000000\\\">.\u00a0 All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/span><\/p><p><span style=\\\"color:#ff0000\\\">\u00a0<\/span><\/p><p><b>Artificial Intelligence:<br \/><br \/><\/b><\/p><p><span style=\\\"color:#000000\\\">As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/span><\/p><p><span style=\\\"color:#000000\\\">\u00a0<\/span><\/p><p><b>Work Authorization:<\/b><\/p><p>\u00a0<\/p><p>In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. <span style=\\\"color:#000000\\\">Must reside in the United States or have a valid U.S. address for residence. \u00a0<\/span><\/p><p><span style=\\\"color:#000000\\\">\u00a0<\/span><\/p><p><\/p><p><b>For further information on available work states and Equal Employment Opportunity as an applicant, please click <\/b><a target=\\\"_blank\\\" href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\"><span style=\\\"color:#0000ff\\\"><b><u>HERE<\/u><\/b><\/span><\/a><\/p><p><\/p><p><\/p>\",\"ats_external_id\":\"R1771899\",\"location\":\"USA, Oregon\",\"job_type\":\"full_time\",\"salary\":\"1\",\"salary_type\":\"annually\",\"salary_currency\":\"USD\",\"updated_at\":\"2026-10-21T04:04:57.691+08:00\",\"created_at\":\"2026-10-13T08:09:38.055+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNzk3OQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-OR-Work-at-Home\/Senior-IT-Project-Manager---HCM-Transformation_R1771899-6\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Program Management\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"b67da9176e3d1063316080f0b2237f6f\",\"descriptor\":\"Concentrix CVG Customer Management Group Inc.\",\"reference_id\":\"YUS04\",\"organization_reference_id\":\"YUS04\"},\"location\":{\"city\":\"USA\",\"state\":\"Oregon\",\"country\":{\"wid\":\"bc33aa3152ec42d4995f4791a106ed09\",\"iso2\":\"US\",\"iso3\":\"USA\",\"descriptor\":\"United States of America\",\"iso_numeric\":\"840\"},\"postal_code\":\"97301\",\"primary_location\":{\"id\":\"US-WAH-OREGO-00\",\"wid\":\"b67da9176e3d1062f9ded123cc3ebe14\",\"descriptor\":\"USA OR Work-at-Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"akhilesh.dhyani@concentrix.com\"},\"first_name\":\"Dhyani, Akhilesh\"},\"categories\":[{\"descriptor\":\"CF Program Management\"}],\"recruiters\":[{\"id\":\"102068529\",\"wid\":\"f7e6b52f369c1000fbb5b38514b30000\",\"descriptor\":\"Shabnam Siddiqui (102068529)\"},{\"id\":\"102008848\",\"wid\":\"f81830f171380107b29e69b148670000\",\"descriptor\":\"Akhilesh Dhyani (102008848)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JT0359\",\"descriptor\":\"Sr. Project Manager (TCF)\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-391550\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-OR-Work-at-Home\/Senior-IT-Project-Manager---HCM-Transformation_R1771899-6\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-OR-Work-at-Home\/Senior-IT-Project-Manager---HCM-Transformation_R1771899-6\/apply\",\"job_requisition_id\":\"R1771899\"}],\"organizations\":[{\"wid\":\"31fcaa920650011aaff200ec2fa50000\",\"descriptor\":\"8748 - 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The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.\\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\n \\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\nOur gamechangers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<br \/><p><b>Title: Senior IT Project Manager \u2013 Supply Chain Transformation <\/b><\/p><p><b>Location: Portland, OR - Hybrid role (3 days onsite\/week)<\/b><\/p><br \/><h3><b>Position Summary<\/b><\/h3><p><span style=\\\"font-size:inherit\\\">We are seeking an experienced <\/span><b><span style=\\\"font-size:inherit\\\">Senior IT Project Manager<\/span><\/b><span style=\\\"font-size:inherit\\\"> to lead high-impact Supply Chain Transformation initiatives across procurement, inventory management, logistics, supplier management, and enterprise technology modernization. In this role, you will guide large-scale programs that optimize business operations, improve end-to-end supply chain processes, and connect business objectives with practical, scalable technology solutions.<\/span><\/p><p><span style=\\\"font-size:inherit\\\">This is an opportunity for a seasoned project leader with deep IT project management experience, strong Agile delivery expertise, and hands-on Azure DevOps experience to drive transformation in a fast-moving, collaborative environment.<\/span><\/p><h3>\u00a0<\/h3><h3><b>Responsibilities<\/b><\/h3><ul><li><span style=\\\"font-size:inherit\\\">Lead complex Supply Chain Transformation programs and strategic technology initiatives from planning through delivery.<\/span><\/li><li><span style=\\\"font-size:inherit\\\">Manage project scope, schedules, budgets, resources, milestones, and overall delivery performance.<\/span><\/li><li><span style=\\\"font-size:inherit\\\">Drive Agile project execution, sprint planning, backlog management, release coordination, and continuous improvement practices.<\/span><\/li><li><span style=\\\"font-size:inherit\\\">Use Azure DevOps to manage backlogs, sprint plans, delivery tracking, reporting, and release visibility.<\/span><\/li><li><span style=\\\"font-size:inherit\\\">Partner closely with business, technology, vendor, operations, and executive stakeholders to align priorities and outcomes.<\/span><\/li><li><span style=\\\"font-size:inherit\\\">Oversee enterprise application implementations, system integrations, testing, deployment activities, and post-launch stabilization.<\/span><\/li><li><span style=\\\"font-size:inherit\\\">Manage risks, issues, dependencies, decisions, and mitigation plans with clear ownership and follow-through.<\/span><\/li><li><span style=\\\"font-size:inherit\\\">Lead executive-level communications, status reporting, governance forums, and project updates.<\/span><\/li><li><span style=\\\"font-size:inherit\\\">Ensure technology solutions support business goals across procurement, logistics, inventory, warehouse, and supplier management processes.<\/span><\/li><li><span style=\\\"font-size:inherit\\\">Support organizational change management, stakeholder readiness, training coordination, and user adoption.<\/span><\/li><li><span style=\\\"font-size:inherit\\\">Coordinate vendor deliverables, resource planning, financial tracking, and cross-functional project execution.<\/span><\/li><li><span style=\\\"font-size:inherit\\\">Guide SIT, UAT, deployment planning, defect triage, and release readiness activities.<\/span><\/li><\/ul><h3>\u00a0<\/h3><h3><b>Qualifications<\/b><\/h3><ul><li><span style=\\\"font-size:inherit\\\">8&#43; years of IT Project Management experience leading enterprise technology initiatives.<\/span><\/li><li><span style=\\\"font-size:inherit\\\">Mandatory experience delivering projects using Agile methodologies.<\/span><\/li><li><span style=\\\"font-size:inherit\\\">Mandatory hands-on experience with Azure DevOps, including backlog, sprint, release, and reporting management.<\/span><\/li><li><span style=\\\"font-size:inherit\\\">Experience managing Supply Chain Transformation programs or enterprise application implementation projects.<\/span><\/li><li><span style=\\\"font-size:inherit\\\">Strong understanding of project governance, delivery planning, risk management, financial management, and resource coordination.<\/span><\/li><li><span style=\\\"font-size:inherit\\\">Experience working with business and technology teams to translate strategic objectives into actionable delivery plans.<\/span><\/li><li><span style=\\\"font-size:inherit\\\">Proven ability to manage executive stakeholders, vendor partners, distributed teams, and competing priorities.<\/span><\/li><li><span style=\\\"font-size:inherit\\\">Strong leadership, communication, facilitation, problem-solving, and stakeholder management skills.<\/span><\/li><li><span style=\\\"font-size:inherit\\\">Experience supporting system integration, SIT, UAT, deployment, and production readiness activities.<\/span><\/li><li><span style=\\\"font-size:inherit\\\">Experience with procurement, inventory management, logistics, warehouse management, or supplier management initiatives preferred.<\/span><\/li><li><span style=\\\"font-size:inherit\\\">Experience with SAP, Oracle, Microsoft Dynamics, Blue Yonder, Manhattan, or similar Supply Chain platforms preferred.<\/span><\/li><li><span style=\\\"font-size:inherit\\\">PMP, PMI-ACP, SAFe, or similar certification preferred.<\/span><\/li><\/ul><br \/><p>The base salary range for this position is $92,250 - $120,000 plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program, 401(k) retirement plan, paid time off and holidays.<\/p><br \/><p>We The deadline to apply for this position is: 10\/25\/2026. This position is for an existing, immediate vacancy. We are currently seeking to fill this role with an individual who can start as soon as possible.<\/p><br \/><p>At Concentrix, we provide customer experience solutions that may involve handling sensitive data. As part of our hiring process, all candidates must undergo a background check in accordance with applicable law, which will include identity verification and employment eligibility.<\/p><br \/><p><span style=\\\"color:#111827\\\"><b>#LI-Hybrid<\/b><\/span><\/p><p>\u00a0<\/p><p><br \/><b>Physical and Mental Requirements:<br \/>\u00a0<br \/><\/b>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p><p><b>\u00a0<\/b><\/p><p><b>Equal Employment Opportunity:<br \/><br \/><\/b><\/p><p>Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.<\/p><p>\u00a0<\/p><p>For more information regarding your EEO rights as an applicant, please visit the following websites:<\/p><p><span style=\\\"color:#007380\\\">\u00b7\u00a0\u00a0\u00a0\u00a0<\/span><a target=\\\"_blank\\\" href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf\\\"><span style=\\\"color:#0000ff\\\"><u>English<\/u><\/span><\/a><span style=\\\"color:#007380\\\">\u00a0\u00a0 <\/span><\/p><p><span style=\\\"color:#007380\\\">\u00b7\u00a0\u00a0\u00a0<\/span><a target=\\\"_blank\\\" href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf\\\"><span style=\\\"color:#0000ff\\\"><u>Spanish<\/u><\/span><\/a><span style=\\\"color:#007380\\\"> <\/span><\/p><p><\/p><p><b>Accommodation:<br \/><br \/><\/b><\/p><p><span style=\\\"color:#000000\\\">Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.\u00a0If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <\/span><a target=\\\"_blank\\\" href=\\\"mailto:app.acco@concentrix.com\\\"><span style=\\\"color:#007380\\\"><u>app.acco@concentrix.com<\/u><\/span><\/a><span style=\\\"color:#000000\\\">.\u00a0 All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/span><\/p><p><span style=\\\"color:#ff0000\\\">\u00a0<\/span><\/p><p><b>Artificial Intelligence:<br \/><br \/><\/b><\/p><p><span style=\\\"color:#000000\\\">As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/span><\/p><p><span style=\\\"color:#000000\\\">\u00a0<\/span><\/p><p><b>Work Authorization:<\/b><\/p><p>\u00a0<\/p><p>In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. <span style=\\\"color:#000000\\\">Must reside in the United States or have a valid U.S. address for residence. \u00a0<\/span><\/p><p><span style=\\\"color:#000000\\\">\u00a0<\/span><\/p><p><\/p><p><b>For further information on available work states and Equal Employment Opportunity as an applicant, please click <\/b><a target=\\\"_blank\\\" href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\"><span style=\\\"color:#0000ff\\\"><b><u>HERE<\/u><\/b><\/span><\/a><\/p><p><\/p><p><\/p>\",\"ats_external_id\":\"R1771901\",\"location\":\"USA, Oregon\",\"job_type\":\"full_time\",\"salary\":\"1\",\"salary_type\":\"annually\",\"salary_currency\":\"USD\",\"updated_at\":\"2026-10-21T04:04:57.605+08:00\",\"created_at\":\"2026-10-13T08:09:37.662+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNzk3OA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-OR-Work-at-Home\/Senior-IT-Project-Manager---Supply-Chain-Transformation_R1771901-1\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Program Management\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"b67da9176e3d1063316080f0b2237f6f\",\"descriptor\":\"Concentrix CVG Customer Management Group Inc.\",\"reference_id\":\"YUS04\",\"organization_reference_id\":\"YUS04\"},\"location\":{\"city\":\"USA\",\"state\":\"Oregon\",\"country\":{\"wid\":\"bc33aa3152ec42d4995f4791a106ed09\",\"iso2\":\"US\",\"iso3\":\"USA\",\"descriptor\":\"United States of America\",\"iso_numeric\":\"840\"},\"postal_code\":\"97301\",\"primary_location\":{\"id\":\"US-WAH-OREGO-00\",\"wid\":\"b67da9176e3d1062f9ded123cc3ebe14\",\"descriptor\":\"USA OR Work-at-Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"akhilesh.dhyani@concentrix.com\"},\"first_name\":\"Dhyani, Akhilesh\"},\"categories\":[{\"descriptor\":\"CF Program Management\"}],\"recruiters\":[{\"id\":\"102068529\",\"wid\":\"f7e6b52f369c1000fbb5b38514b30000\",\"descriptor\":\"Shabnam Siddiqui (102068529)\"},{\"id\":\"102008848\",\"wid\":\"f81830f171380107b29e69b148670000\",\"descriptor\":\"Akhilesh Dhyani (102008848)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JT0359\",\"descriptor\":\"Sr. Project Manager (TCF)\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-391630\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-OR-Work-at-Home\/Senior-IT-Project-Manager---Supply-Chain-Transformation_R1771901-1\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-OR-Work-at-Home\/Senior-IT-Project-Manager---Supply-Chain-Transformation_R1771901-1\/apply\",\"job_requisition_id\":\"R1771901\"}],\"organizations\":[{\"wid\":\"31fcaa920650011aaff200ec2fa50000\",\"descriptor\":\"8748 - 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80 Pasir Panjang Road, 15-83 Mapletree Business City #2\",\"address\":\"SGP Singapore - 80 Pasir Panjang Road, 15-83 Mapletree Business City #2\",\"city\":\"Singapore\",\"state\":\"Central Singapore\",\"postal_code\":\"117372\",\"region\":null,\"country\":\"Singapore\",\"short_description\":\"We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. \\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p><b>Job Title<\/b><\/p><p>AI Deployed Engineer (Agentic)<\/p><p><b>Level<\/b><\/p><p>L400<\/p><p><b>Employment Type<\/b><\/p><p>Full-time<\/p><p><b>Security Requirements<\/b><\/p><p>Singapore Citizen, eligible to obtain and maintain Singapore Government security clearance (MINDEF vetting)<\/p><p><b>Location<\/b><\/p><p>Singapore (on-site at client premises, including secured MINDEF facilities, as required)<\/p><div><h1><b>Role Summary<\/b><\/h1><\/div><p>We are seeking an AI Deployed Engineer (Agentic) to serve as a forward-deployed engineer on the agentic project team \u2014 partnering closely with the customer to build, deploy and operate agentic AI solutions end to end. In this hands-on role you will design and build full-stack systems and AI agents, writing production-grade code to take solutions from first prototype through to stable production, and then support Day 2 operations to keep the Azure platform underpinning the solution healthy, secure and cost-efficient. You will embed with customer teams to understand their needs and guide adoption, leverage SRE agents to automate routine operations, and codify working patterns into reusable tools and playbooks \u2014 all within a secure government environment.<\/p><div><h1><b>Key Responsibilities<\/b><\/h1><\/div><ul><li><b>Build agentic solutions (software development):<\/b> Design and build full-stack systems and AI agents, writing production-grade code that takes solutions from first prototype through to stable production.<\/li><li><b>Embed with the customer:<\/b> Work closely with customer teams to understand their needs, scope work, sequence delivery, remove blockers early and guide adoption.<\/li><li><b>Own end-to-end delivery:<\/b> Own technical delivery across deployments, making trade-offs between scope, speed and quality and adjusting plans to protect delivery.<\/li><li><b>Codify and share:<\/b> Turn working solutions into reusable tools, playbooks and building blocks, and share field feedback that helps improve model and product performance.<\/li><li><b>Azure platform operations:<\/b> Maintain the Azure platform and virtual machines (including the GitHub server).<\/li><li><b>Backup and resilience:<\/b> Perform and verify GitHub server backups, using SRE agents to automate uptime checks and backups where possible.<\/li><li><b>DevOps and CI\/CD:<\/b> Operate and maintain GitHub Actions pipelines, validating that pipelines continue to work after upgrades.<\/li><li><b>Container platforms (ACA \/ ACR):<\/b> Manage Azure Container Apps and clean up the Azure Container Registry.<\/li><li><b>App Services and Functions:<\/b> Update and maintain frameworks for App Services and Function Apps.<\/li><li><b>Security operations:<\/b> Pipe logs to Azure Monitor and Microsoft Sentinel, triage and close alerts, and monitor application performance via dashboards (working with developers to pipe crash logs and build dashboards).<\/li><li><b>Identity and access (IAM):<\/b> Review RBAC access for personnel and maintain least-privilege access.<\/li><li><b>Cost and support:<\/b> Produce cost reporting to the customer and monitor support tickets (service requests and issues) through to resolution.<\/li><\/ul><div><h1><b>Required Qualifications<\/b><\/h1><\/div><ul><li><b>Production-grade software development<\/b> proficiency in <b>Python, JavaScript<\/b> or comparable stacks, with the ability to contribute directly in code.<\/li><li>Experience <b>building or deploying systems powered by LLMs, agentic AI or generative-AI models<\/b>.<\/li><li>Experience <b>scoping and delivering complex systems<\/b> in fast-moving or ambiguous environments, including <b>customer-facing technical delivery<\/b>.<\/li><li>Hands-on experience operating and maintaining <b>Microsoft Azure<\/b> platforms in production (Virtual Machines, App Services, Function Apps).<\/li><li>Experience with <b>Azure Container Apps (ACA)<\/b> and <b>Azure Container Registry (ACR)<\/b>.<\/li><li>Strong <b>DevOps \/ CI-CD<\/b> experience, particularly <b>GitHub Actions<\/b> pipelines.<\/li><li>Experience with <b>Azure Monitor and Microsoft Sentinel<\/b> for logging, monitoring and security alert handling.<\/li><li>Working knowledge of <b>IAM \/ RBAC<\/b> and cloud security best practices.<\/li><li>Experience supporting <b>Day 2 \/ run-and-maintain operations<\/b> \u2014 patching, backups, incident and ticket handling \u2014 with an SRE mindset.<\/li><li>Ability to <b>communicate clearly<\/b> with engineers, product teams and customer stakeholders, with sound judgement under pressure.<\/li><li><b>Singapore Citizen who is eligible to obtain and maintain Singapore Government security clearance<\/b>, and willing to undergo the required MINDEF vetting process.<\/li><li>Willingness to work on-site at client premises, including secured MINDEF facilities, as required.<\/li><\/ul><div><h1><b>Performance Evaluation<\/b><\/h1><\/div><p>Performance in this role will be assessed through periodic performance feedback evaluation provided directly by the customer (MINDEF). The successful candidate is expected to consistently meet the customer&#39;s quality, delivery, and professionalism standards throughout the engagement.<\/p><div><h1><b>Preferred Qualifications<\/b><\/h1><\/div><ul><li>Experience with <b>agentic AI solutions<\/b> and using <b>SRE agents<\/b> to automate operational tasks.<\/li><li>Prior experience working within secured or classified government environments.<\/li><li>Microsoft certifications such as <b>Azure Administrator Associate (AZ-104)<\/b>, <b>DevOps Engineer Expert (AZ-400)<\/b>, <b>Azure Security Engineer (AZ-500)<\/b> or <b>Security Operations Analyst (SC-200)<\/b>.<\/li><li>Experience with container platforms and cloud-native application deployment on Azure.<\/li><\/ul><div><h1><b>What We Offer<\/b><\/h1><\/div><p>The opportunity to work at the forefront of enterprise AI and agentic solutions, delivering and operating mission-critical systems for one of Singapore&#39;s most security-conscious public-sector clients. You will join a team that values technical excellence, continuous learning, and real-world impact.<\/p><div><p><i>This job description is intended to convey the general nature and scope of the role and is not an exhaustive list of duties. 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Ltd.\",\"reference_id\":\"RSG04\",\"organization_reference_id\":\"RSG04\"},\"location\":{\"city\":\"Singapore\",\"state\":\"Central Singapore\",\"country\":{\"wid\":\"80938777cac5440fab50d729f9634969\",\"iso2\":\"SG\",\"iso3\":\"SGP\",\"descriptor\":\"Singapore\",\"iso_numeric\":\"702\"},\"postal_code\":\"117372\",\"primary_location\":{\"id\":\"SG-SIN-MAPLE-01\",\"wid\":\"560eef7f80b8101d397ccdaf3aa40000\",\"descriptor\":\"SGP Singapore - 80 Pasir Panjang Road, 15-83 Mapletree Business City #2\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"andreamae.austria@concentrix.com\"},\"first_name\":\"Austria, Andrea Mae\"},\"categories\":[{\"descriptor\":\"CF Software Development\"}],\"recruiters\":[{\"id\":\"103269707\",\"wid\":\"e5404d89ac311003ca67b8201c9f0000\",\"descriptor\":\"Andrea Mae Austria (103269707)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JT0345\",\"descriptor\":\"Sr. Software Engineer (TCF)\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-390531\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/SGP-Singapore---80-Pasir-Panjang-Road-15-8384-Mapletree-Business-City-2\/AI-Deployed-Engineer--Agentic-_R1770320\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/SGP-Singapore---80-Pasir-Panjang-Road-15-8384-Mapletree-Business-City-2\/AI-Deployed-Engineer--Agentic-_R1770320\/apply\",\"job_requisition_id\":\"R1770320\"}],\"organizations\":[{\"wid\":\"b25dcdd42e91101086b61bb73fc60000\",\"descriptor\":\"W0ZUWU Microsoft Csa Gd Germany-Wave\",\"reference_id\":\"W0ZUWU\",\"custom_reference_id\":\"W0ZUWU\",\"company_reference_id\":null},{\"wid\":\"ce7509ff10101010859106f91f6a0000\",\"descriptor\":\"26805 - Microsoft - 980004823\",\"reference_id\":\"980004823\",\"custom_reference_id\":\"980004823\",\"company_reference_id\":null},{\"wid\":\"9a6b6012945f10247d8427dcb5810000\",\"descriptor\":\"COGS (SITE) B2B Production Agent\",\"reference_id\":\"B2BPRDNAGENT\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"23c30a8e5e741021142cdaabede70000\",\"descriptor\":\"Concentrix Srev Singapore Pte. Ltd.\",\"reference_id\":\"RSG04\",\"custom_reference_id\":null,\"company_reference_id\":\"RSG04\"}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"rana.anand@concentrix.com\"},\"first_name\":\"Rana Anand (210000252)\"},\"category_groups\":[{\"id\":\"CF Application Development Group\",\"wid\":\"0227dc387a0901953338594ceb6523d4\",\"descriptor\":\"Application Development Group\"}],\"job_requisition\":{\"id\":\"R1770320\",\"wid\":\"c59fc3cc3f9a10364ed7dc02cdab0000\",\"descriptor\":\"AI Deployed Engineer (Agentic)\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"External\",\"compensation_grade\":{\"id\":\"CF Grade_T8\",\"wid\":\"c8e0e0a8af1d10107675404adcde0000\",\"descriptor\":\"Grade T8\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":null,\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"352\",\"campaign_id\":\"1285\",\"campaign_title\":\"Trendyol | Polish | Warszawa\",\"campaign_type\":\"job_application\",\"job_title\":\"Sales Advisor with Polish\",\"street\":null,\"address\":null,\"city\":\"Warszawa\",\"state\":\"\",\"postal_code\":\"71\",\"region\":\"Mazowieckie\",\"country\":\"Poland\",\"short_description\":\"Apply with Concentrix\",\"long_description\":\"<section class=\\\"offer-view_c6g9djq\\\" data-test=\\\"section-responsibilities\\\" data-scroll-id=\\\"responsibilities-1\\\">\\n<div class=\\\"offer-view_c8zsosj\\\" data-test=\\\"section-responsibilities-header\\\">\\n<h2 class=\\\"offer-view_t1y6m5v5 offer-view_tbq0khg\\\" data-test=\\\"text-offer-section-title\\\">Your responsibilities<\/h2>\\n<\/div>\\n<div class=\\\"offer-view_c1s1xseq\\\">\\n<ul class=\\\"offer-view_c1xau9l\\\" data-test=\\\"aggregate-bullet-model\\\">\\n<li class=\\\"offer-view_t15syywx\\\">Market Research &amp; Brand Awareness<\/li>\\n<li class=\\\"offer-view_t15syywx\\\">Conduct market research and visit trade fairs, retail stores, and relevant industry events to increase brand visibility and identify business opportunities.<\/li>\\n<li class=\\\"offer-view_t15syywx\\\">Lead Generation<\/li>\\n<li class=\\\"offer-view_t15syywx\\\">Actively promote the brand and build a pipeline of qualified sales leads and potential sellers.<\/li>\\n<li class=\\\"offer-view_t15syywx\\\">Seller Acquisition &amp; Onboarding<\/li>\\n<li class=\\\"offer-view_t15syywx\\\">Engage and convince target sellers to join the platform.<\/li>\\n<li class=\\\"offer-view_t15syywx\\\">Guide merchants through the registration and onboarding process.<\/li>\\n<li class=\\\"offer-view_t15syywx\\\">Explain operational processes, including logistics, payments, and commission structures.<\/li>\\n<li class=\\\"offer-view_t15syywx\\\">Account Management &amp; Business Development<\/li>\\n<li class=\\\"offer-view_t15syywx\\\">Build and maintain strong relationships with sellers.<\/li>\\n<li class=\\\"offer-view_t15syywx\\\">Conduct regular face-to-face visits with key accounts.<\/li>\\n<li class=\\\"offer-view_t15syywx\\\">Provide recommendations and performance improvement opportunities to support seller growth and maximize business results on the platform.<\/li>\\n<\/ul>\\n<\/div>\\n<\/section>\\n<section class=\\\"offer-view_c6g9djq\\\" data-test=\\\"section-requirements\\\" data-scroll-id=\\\"requirements-1\\\">\\n<div class=\\\"offer-view_c8zsosj\\\" data-test=\\\"section-requirements-header\\\">\\n<h2 class=\\\"offer-view_t1y6m5v5 offer-view_tbq0khg\\\" data-test=\\\"section-offer-view-section-title\\\">Our requirements<\/h2>\\n<\/div>\\n<div class=\\\"offer-view_c1s1xseq\\\">\\n<div class=\\\"offer-view_s1e9dfkj\\\" data-test=\\\"offer-sub-section\\\" data-scroll-id=\\\"requirements-expected-1\\\">\\n<div class=\\\"offer-view_c1vseyc8\\\">\\n<ul class=\\\"offer-view_c1xau9l\\\" data-test=\\\"aggregate-bullet-model\\\">\\n<li class=\\\"offer-view_t15syywx\\\">High Polish level (C1 &ndash; C2) &ndash; fluent verbally and in written<\/li>\\n<li class=\\\"offer-view_t15syywx\\\">High English level (B2)<\/li>\\n<li class=\\\"offer-view_t15syywx\\\">Very good PC skills, IT literacy skills with high interest in technology<\/li>\\n<li class=\\\"offer-view_t15syywx\\\">Multitasking: calls, chat and emails<\/li>\\n<li class=\\\"offer-view_t15syywx\\\">Strong customer negotiation skills with good presentation, communication, and interpersonal skills<\/li>\\n<li class=\\\"offer-view_t15syywx\\\">Goals orientated<\/li>\\n<li class=\\\"offer-view_t15syywx\\\">Results-orientated and highly organized with a self-starter attitude<\/li>\\n<li class=\\\"offer-view_t15syywx\\\">Ability to handle situations confidently and solve problems quickly and effectively by critically analyzing relevant information<\/li>\\n<li class=\\\"offer-view_t15syywx\\\">Soft skills: patience, empathy, active listening, solution orientated, team spirit, team spirit<\/li>\\n<\/ul>\\n<\/div>\\n<\/div>\\n<div class=\\\"offer-view_s1e9dfkj\\\" data-test=\\\"offer-sub-section\\\" data-scroll-id=\\\"requirements-optional-1\\\">\\n<h3 class=\\\"offer-view_t18n0qwr\\\" data-test=\\\"requirements-optional-title\\\">Optional<\/h3>\\n<div class=\\\"offer-view_c1vseyc8\\\">\\n<ul class=\\\"offer-view_c1xau9l\\\" data-test=\\\"aggregate-bullet-model\\\">\\n<li class=\\\"offer-view_t15syywx\\\">Any former experience in Sales or Customer Service will be well appreciated.<\/li>\\n<\/ul>\\n<\/div>\\n<\/div>\\n<\/div>\\n<\/section>\\n<section class=\\\"offer-view_c6g9djq\\\" data-test=\\\"section-offered\\\" data-scroll-id=\\\"offered-1\\\">\\n<div class=\\\"offer-view_c8zsosj\\\" data-test=\\\"section-offered-header\\\">\\n<h2 class=\\\"offer-view_t1y6m5v5 offer-view_tbq0khg\\\" data-test=\\\"text-offer-section-title\\\">What we offer<\/h2>\\n<\/div>\\n<div class=\\\"offer-view_c1s1xseq\\\">\\n<div class=\\\"offer-view_t1fgha9k\\\" data-test=\\\"aggregate-bullet-model\\\">\\n<ul class=\\\"offer-view_c1xau9l\\\">\\n<li class=\\\"offer-view_t15syywx\\\">Salary: 5.500 PLN gross monthly<\/li>\\n<li class=\\\"offer-view_t15syywx\\\">Fixed shifts: Monday to Friday<\/li>\\n<li class=\\\"offer-view_t15syywx\\\">Language classes: Polish or English.<\/li>\\n<li class=\\\"offer-view_t15syywx\\\">An access to the online platforms with unlimited trainings: Concentrix University and LinkedIn Learning.<\/li>\\n<li class=\\\"offer-view_t15syywx\\\">Work with Friend and Earn: Referral Campaign with bonuses up to 4000 PLN.<\/li>\\n<li class=\\\"offer-view_t15syywx\\\">Development program - Concentrix Academy - unlock your talent and become our future Team Leader, Trainer, or Quality Evaluator<\/li>\\n<li class=\\\"offer-view_t15syywx\\\">Fully paid training: before the first contact with the customers you will participate in fully paid training. - We will teach you everything!<\/li>\\n<li class=\\\"offer-view_t15syywx\\\">Competitions, integration events, and recognition program Be The Best to act as a One Team!<\/li>\\n<li class=\\\"offer-view_t15syywx\\\">Social Fund because your Employee Experience matters!<\/li>\\n<\/ul>\\n<\/div>\\n<\/div>\\n<\/section>\",\"ats_external_id\":\"PL-1285\",\"location\":\"Warszawa, Mazowieckie\",\"job_type\":\"full_time\",\"salary\":\"5500\",\"salary_type\":\"monthly\",\"salary_currency\":\"PLN\",\"updated_at\":\"2026-10-20T01:59:04.119+02:00\",\"created_at\":\"2026-10-12T10:34:46.535+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMjg1?\",\"apply_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMjg1\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-poland\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"1\",\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"1\",\"auto_call\":\"0\",\"on_erp_listing\":\"0\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"579\",\"campaign_id\":\"414\",\"campaign_title\":\"NL - Ayvens Collections and Sales - Groningen \",\"campaign_type\":\"job_application\",\"job_title\":\"Klantenservicemedewerker Ayvens Collections and Sales - Groningen \",\"street\":null,\"address\":null,\"city\":\"Groningen\",\"state\":\"Groningen\",\"postal_code\":null,\"region\":\"Groningen\",\"country\":\"Netherlands\",\"short_description\":\"Wij zoeken jou voor ons Ayvens team! \",\"long_description\":\"<p>Ben jij graag degene die klanten verder helpt en houd je van afwisseling in je werk? Voor Ayvens zoeken we klantenservicemedewerkers voor Collections en Sales. Je helpt klanten met betalingsvragen en neemt contact op met nieuwe leaserijders om hen verder te begeleiden bij hun bestelling. Daarbij denk je mee en zorg je dat iedere klant weet wat de volgende stap is.<\/p>\\n<p>Tijdens de betaalde training en inwerkperiode leer je wat je nodig hebt om klanten met vertrouwen te helpen. Een afwisselende functie waarin je telefonisch klantcontact combineert met administratie en deels vanuit huis kunt werken.<\/p>\\n<p><strong><br \/>Wat ga je doen in deze functie?<\/strong><\/p>\\n<p>Voor een opdracht bij Ayvens ga jij aan de slag met debiteurenbeheer en outbound klantcontact. Je verdeelt je werkzaamheden ongeveer gelijk: 50% van je tijd besteed je aan de financi&euml;le kant en 50% aan het bellen van klanten.<\/p>\\n<p>Binnen debiteurenbeheer volg je openstaande betalingen op, verstuur je betaalherinneringen en maak je waar nodig duidelijke betaalafspraken. Ook ondersteun je bij het verwerken en aanbieden van credit- en debetbedragen bij de bank. Daarnaast beantwoord je af en toe inkomende telefoontjes over betalingen.<\/p>\\n<p>Voor het outbound klantcontact bel je nieuwe klanten die al een leaseauto hebben besteld, maar nog niet alle stappen hebben doorlopen. Je biedt ondersteuning, beantwoordt aanvullende vragen en helpt hen verder in het proces. Zo zorg je zowel bij betalingsvragen als bij een nieuwe bestelling voor duidelijke en persoonlijke begeleiding.<\/p>\\n<p>Het aanvragen van een VOG is verplicht. Deze moet binnen zes weken aangeleverd zijn.<\/p>\\n<p><strong>Wat krijg je van ons?<\/strong><\/p>\\n<p>* Een startsalaris van &euro;15,28 bruto per uur;<br \/>* De mogelijkheid om je salaris inclusief vakantiegeld te laten uitbetalen;<br \/>* Een pensioenregeling van 6,2%, inclusief partner- en wezenpensioen;<br \/>* 25 verlofdagen op basis van een fulltime contract;<br \/>* Een betaalde training en een goede inwerkperiode;<br \/>* De mogelijkheid om 50% thuis en 50% op kantoor te werken;<br \/>* Ruimte om jezelf verder te ontwikkelen en door te groeien binnen Concentrix.<\/p>\\n<p><strong>Wat vragen wij van jou?<\/strong><\/p>\\n<p>&nbsp;\ud83c\udf1fJe bent 20 tot 28 uur per week beschikbaar.<\/p>\\n<p>&nbsp;\ud83d\udcacJe spreekt en schrijft vloeiend Nederlands en Engels en voelt je prettig in telefonisch klantcontact.<\/p>\\n<p>\ud83d\udcbb Je kunt goed werken met verschillende systemen en processen.<\/p>\\n<p>\ud83d\udd04 &nbsp;Je werkt nauwkeurig en schakelt gemakkelijk tussen administratie en gesprekken met klanten.<\/p>\\n<p>\ud83c\udfaf &nbsp;Je neemt initiatief, denkt graag met klanten mee en helpt hen op een vriendelijke en professionele manier.<\/p>\\n<p>Denk je dat je niet aan ieder punt voldoet? 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Klik op de knop om direct te solliciteren of neem contact op met Shannon Kuiper via shannon.kuiper@concentrix.com &ndash; 06-20465807.<\/p>\",\"ats_external_id\":\"NL-414\",\"location\":\"Groningen, Groningen\",\"job_type\":\"\",\"salary\":\"15.28\",\"salary_type\":\"hourly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-10-14T14:06:44.151+02:00\",\"created_at\":\"2026-10-12T10:23:13.530+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-netherlands.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80MTQ?\",\"apply_url\":\"https:\/\/concentrix-netherlands.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80MTQ\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"nl\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-netherlands\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"2\",\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"1\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":\"0\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"1688\",\"campaign_id\":\"1793\",\"campaign_title\":\"Europcar Benelux \/ French  \/ BM \/ Braga \/ ad in french \/ WB\",\"campaign_type\":\"job_application\",\"job_title\":\"Conseiller Client Francophone \u2013 Location de V\u00e9hicules - 2000\u20ac de Prime\",\"street\":null,\"address\":null,\"city\":\"Porto\",\"state\":\"Porto District\",\"postal_code\":null,\"region\":\"Porto\",\"country\":\"Portugal\",\"short_description\":\"Ta prochaine opportunit\u00e9 peut commencer avec une Prime de 2000\u20ac\",\"long_description\":\"<h3><strong>2 000 &euro; de Prime de Bienvenue | Braga | Sur Site<\/strong><\/h3>\\n<p class=\\\"isSelectedEnd\\\"><strong>Tu aimes le contact client, trouver des solutions et travailler dans un environnement international ? Rejoins notre &eacute;quipe &agrave; Porto !<\/strong><\/p>\\n<p class=\\\"isSelectedEnd\\\">Dans ce r&ocirc;le, tu accompagneras nos clients dans leurs demandes et leur offriras une exp&eacute;rience simple, efficace et personnalis&eacute;e.<\/p>\\n<h2>Ce que nous t&rsquo;offrons<\/h2>\\n<ul data-spread=\\\"false\\\">\\n<li><strong>2 000 &euro; de Prime de Bienvenue<\/strong><\/li>\\n<li><strong>Salaire comp&eacute;titif + prime de performance<\/strong><\/li>\\n<li><strong>Formation compl&egrave;te et r&eacute;mun&eacute;r&eacute;e<\/strong><\/li>\\n<li><strong>Opportunit&eacute;s r&eacute;elles d&rsquo;&eacute;volution de carri&egrave;re<\/strong><\/li>\\n<li>Programmes gratuits de formation et de d&eacute;veloppement professionnel<\/li>\\n<li>Possibilit&eacute;s de <strong>prime de cooptation (Refer a Friend)<\/strong><\/li>\\n<li><strong>Emplacement central &agrave; Braga<\/strong><\/li>\\n<li>Environnement international et dynamique<\/li>\\n<\/ul>\\n<p class=\\\"isSelectedEnd\\\">Chez Concentrix, ton &eacute;volution compte : <strong>pr&egrave;s de 80 % de nos managers et dirigeants ont &eacute;volu&eacute; au sein de l&rsquo;entreprise.<\/strong><\/p>\\n<h2>Ton r&ocirc;le<\/h2>\\n<p class=\\\"isSelectedEnd\\\">En tant que <strong>Conseiller Client Francophone<\/strong>, tu accompagneras les clients &agrave; travers diff&eacute;rents canaux et les aideras &agrave; trouver les solutions les mieux adapt&eacute;es &agrave; leurs besoins.<\/p>\\n<p class=\\\"isSelectedEnd\\\">Tes principales responsabilit&eacute;s seront :<\/p>\\n<ul data-spread=\\\"false\\\">\\n<li>R&eacute;pondre aux demandes des clients par <strong>t&eacute;l&eacute;phone et email<\/strong>, avec professionnalisme et enthousiasme<\/li>\\n<li>Comprendre les besoins des clients et leur proposer les <strong>services les plus adapt&eacute;s<\/strong><\/li>\\n<li>R&eacute;pondre aux questions et fournir des informations claires sur les diff&eacute;rents services<\/li>\\n<li>Recueillir et enregistrer les informations des nouveaux clients dans la plateforme<\/li>\\n<li>Traiter les demandes rapidement et efficacement<\/li>\\n<li>Contribuer &agrave; offrir une <strong>exp&eacute;rience client positive<\/strong> et &agrave; renforcer la relation avec la marque<\/li>\\n<\/ul>\\n<h2>Ton profil<\/h2>\\n<p class=\\\"isSelectedEnd\\\">Tu es notre candidat(e) id&eacute;al(e) si tu :<\/p>\\n<ul data-spread=\\\"false\\\">\\n<li>Parles <strong>fran&ccedil;ais couramment (C1)<\/strong>, &agrave; l&rsquo;&eacute;crit comme &agrave; l&rsquo;oral<\/li>\\n<li>As un <strong>bon niveau d&rsquo;anglais<\/strong><\/li>\\n<li>Poss&egrave;des d&rsquo;excellentes comp&eacute;tences en <strong>communication et en &eacute;coute active<\/strong><\/li>\\n<li>Sais identifier rapidement les besoins des clients et proposer des solutions adapt&eacute;es<\/li>\\n<li>Es <strong>proactif(ve), motiv&eacute;(e)<\/strong> et &agrave; l&rsquo;aise dans le travail en &eacute;quipe<\/li>\\n<li>Aimes le contact client et les environnements dynamiques<\/li>\\n<\/ul>\\n<p class=\\\"isSelectedEnd\\\"><strong>Tu ne corresponds pas &agrave; 100 % au profil ?<\/strong> Postule quand m&ecirc;me ! 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Avenue\",\"city\":\"Pune\",\"state\":\"Mah\u0101r\u0101shtra\",\"postal_code\":\"411032\",\"region\":null,\"country\":\"India\",\"short_description\":\"\",\"long_description\":\"<p><span style=\\\"color:#242424\\\">Concentrix is a technology-enabled global business services company specializing in customer engagement and improving business performance. We partner with ambitious, progressive executives around the world to future-proof their business and stay ahead of the competition and customer expectations.<\/span><\/p><p><span style=\\\"color:#242424\\\">\u00a0<\/span><\/p><p><span style=\\\"color:#242424\\\">Essential Functions\/Core Responsibilities\u202f\u202f\u00a0<\/span><\/p><p><span style=\\\"color:#242424\\\">\u00a0<\/span><\/p><p><span style=\\\"color:#242424\\\"><b>Training Supervision:<\/b>\u00a0<\/span><\/p><p><span style=\\\"color:#242424\\\">\u202f\u202f\u202f\u202f\u202f\u202f\u202f\u202f\u202f\u00a0<\/span><\/p><ul><li><span style=\\\"color:#242424\\\">Identify training needs through performance data, feedback, and business goals.\u00a0<\/span><\/li><\/ul><ul><li><span style=\\\"color:#242424\\\">Design, implement, and evaluate training programs and workshops.\u00a0<\/span><\/li><\/ul><ul><li><span style=\\\"color:#242424\\\">Supervise trainers and ensure consistency in content delivery and facilitation.\u00a0<\/span><\/li><\/ul><ul><li><span style=\\\"color:#242424\\\">Maintain training records and ensure compliance with mandatory learning requirements.\u00a0<\/span><\/li><\/ul><ul><li><span style=\\\"color:#242424\\\">Monitor training effectiveness through assessments, feedback, and performance metrics.\u00a0<\/span><\/li><\/ul><ul><li><span style=\\\"color:#242424\\\">Collaborate with department heads to align training with operational goals.<br \/>\u00a0<\/span><\/li><\/ul><p><span style=\\\"color:#242424\\\"><b>Quality Assurance:<\/b>\u00a0<\/span><\/p><ul><li><span style=\\\"color:#242424\\\">Oversee quality monitoring processes and ensure adherence to SOPs and KPIs.\u00a0<\/span><\/li><\/ul><ul><li><span style=\\\"color:#242424\\\">Supervise quality analysts and ensure timely audits and feedback loops.\u00a0<\/span><\/li><\/ul><ul><li><span style=\\\"color:#242424\\\">Analyze quality data to identify trends, gaps, and areas for improvement.\u00a0<\/span><\/li><\/ul><ul><li><span style=\\\"color:#242424\\\">Develop and implement quality improvement plans in collaboration with operations.\u00a0<\/span><\/li><\/ul><ul><li><span style=\\\"color:#242424\\\">Conduct calibration sessions to ensure consistency in evaluations.\u00a0<\/span><\/li><\/ul><ul><li><span style=\\\"color:#242424\\\">Support root cause analysis and corrective action planning.\u00a0<\/span><\/li><\/ul><ul><li><span style=\\\"color:#242424\\\">Lead and manage teams across locations\u00a0<\/span><\/li><\/ul><ul><li><span style=\\\"color:#242424\\\">Prepare and lead WBR, MBR with clients and internal stake holders\u00a0<\/span><\/li><\/ul><ul><li><span style=\\\"color:#242424\\\">Attend calls and calibrations and cascade important Process updates in a timely manner to the floor\u00a0\u00a0<\/span><\/li><\/ul><p><span style=\\\"color:#242424\\\">\u202f\u202f\u202f\u202f\u202f\u202f\u202f\u202f\u202f\u202f\u202f\u00a0<\/span><\/p><p><span style=\\\"color:#242424\\\"><b>Candidate Profile\u202f<\/b>\u202f\u202f\u202f\u202f\u202f\u202f\u202f\u202f\u202f\u202f\u00a0<\/span><\/p><p><span style=\\\"color:#242424\\\">\u00a0<\/span><\/p><ul><li><span style=\\\"color:#242424\\\">Bachelor&#39;s Degree in related field from a four-year college or university with two to four years of relevant experience preferred\u202f\u202f\u202f\u202f\u00a0<\/span><\/li><\/ul><ul><li><span style=\\\"color:#242424\\\">Proven experience in training methodologies, and soft skills (communication skills, critical thinking, time management, team building, etc.)\u202f\u202f\u202f\u202f\u202f\u202f\u202f\u202f\u202f\u202f\u202f\u202f\u00a0<\/span><\/li><\/ul><ul><li><span style=\\\"color:#242424\\\">Strong communication skills, both written and verbal\u202f\u202f\u202f\u202f\u202f\u202f\u202f\u202f\u202f\u202f\u202f\u00a0<\/span><\/li><\/ul><ul><li><span style=\\\"color:#242424\\\">Proficiente in\u202fMicrosoft Office\u202f\u202f\u202f\u202f\u202f\u202f\u202f\u202f\u202f \u202f\u202f\u00a0<\/span><\/li><\/ul><ul><li><span style=\\\"color:#242424\\\">Demonstrated ability to multi-task, prioritize, and meet timelines on deliverable\u00a0<\/span><\/li><\/ul><ul><li><span style=\\\"color:#242424\\\">Strong understanding of adult learning principles and instructional design.\u00a0<\/span><\/li><\/ul><ul><li><span style=\\\"color:#242424\\\">Excellent communication, presentation, and leadership skills.\u00a0<\/span><\/li><\/ul><ul><li><span style=\\\"color:#242424\\\">Proficiency in using Learning Management Systems (LMS) and MS Office tools.\u00a0<\/span><\/li><\/ul><ul><li><span style=\\\"color:#242424\\\">Ability to analyze data and generate actionable insights.\u00a0<\/span><\/li><\/ul><p><span style=\\\"color:#242424\\\">\u00a0<\/span><\/p><p><span style=\\\"color:#242424\\\">&#39;Neither Concentrix nor any authorized 3rd party who assist with our recruitment process, ever ask candidates for \u2018recruitment\u2019, \u2018processing\u2019 or any other kind of fees in exchange for offer letters from Concentrix. Offer letters and other recruiting correspondence from Concentrix are printed on Concentrix letter head with authentic signatures of appropriate Concentrix authorities.<\/span><\/p>\",\"ats_external_id\":\"R1771550\",\"location\":\"Pune, Mah\u0101r\u0101shtra\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-12T20:57:27.220+08:00\",\"created_at\":\"2026-10-11T00:04:08.881+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNzg1Mg?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/IND-Pune---4th-Floor-Poloroche-Business-Avenue\/Supervisor-Training-and-Quality_R1771550\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Training & Quality\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"language\":[],\"location\":{\"city\":\"Pune\",\"state\":\"Mah\u0101r\u0101shtra\",\"country\":{\"wid\":\"c4f78be1a8f14da0ab49ce1162348a5e\",\"iso2\":\"IN\",\"iso3\":\"IND\",\"descriptor\":\"India\",\"iso_numeric\":\"356\"},\"postal_code\":\"411032\",\"primary_location\":{\"id\":\"IN-PUN-POLOR-01\",\"wid\":\"b8b360d3e0eb10061c2a6f11c2970000\",\"descriptor\":\"IND Pune - 4th Floor Poloroche Business Avenue\"}},\"languages\":null,\"recruiter\":{\"email\":{\"wid\":\"423fd0ab65b5100c9bd3365ea03d0001\",\"address\":\"cornell.annunciation@concentrix.com\"},\"last_name\":\"Annunciation\",\"first_name\":\"Cornell\"},\"categories\":[{\"id\":\"CF Training and Quality\",\"wid\":\"0227dc387a0901126c9b06a7f765d17f\",\"descriptor\":\"Training & Quality\"}],\"recruiters\":[{\"id\":\"103298671\",\"wid\":\"61a2bc861dd2100c92207a0b44cb0000\",\"descriptor\":\"Cornell Annunciation (103298671)\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC1686\",\"wid\":\"f9af6d72609801111581ae004f06f6d5\",\"descriptor\":\"Supervisor, Training & Quality\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-390477\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/IND-Pune---4th-Floor-Poloroche-Business-Avenue\/Supervisor-Training-and-Quality_R1771550\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/IND-Pune---4th-Floor-Poloroche-Business-Avenue\/Supervisor-Training-and-Quality_R1771550\/apply\",\"job_requisition_id\":\"R1771550\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"wid\":\"9f196ba80a8701f9834dd35f0519ac49\",\"address\":\"pallavi.khandelwal@concentrix.com\"},\"last_name\":\"Khandelwal\",\"first_name\":\"Pallavi\"},\"category_groups\":[{\"id\":\"CF Training_Quality Group\",\"wid\":\"0227dc387a09017ceaef53bded65e5ef\",\"descriptor\":\"Training & Quality Group\"}],\"job_requisition\":{\"id\":\"R1771550\",\"wid\":\"c59fc3cc3f9a1035d02519fa0b7e0000\",\"descriptor\":\"R1771550 Supervisor Training and Quality (Evergreen) (Open)\"},\"recruiter_group\":[{\"email\":{\"wid\":\"423fd0ab65b5100c9bd3365ea03d0001\",\"address\":\"cornell.annunciation@concentrix.com\"},\"last_name\":\"Annunciation\",\"first_name\":\"Cornell\"}],\"requisition_type\":null,\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_9A\",\"wid\":\"0227dc387a09018bf2c30105e165b735\",\"descriptor\":\"Grade 9A\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":null,\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"884\",\"campaign_id\":\"27851\",\"campaign_title\":\"Operations Manager I R1771551\",\"campaign_type\":\"job_application\",\"job_title\":\"Operations Manager\",\"street\":\"IND Mumbai - Symphony IT Park - Mumbai02\",\"address\":\"IND Mumbai - Symphony IT Park - Mumbai02\",\"city\":\"Mumbai\",\"state\":\"Mah\u0101r\u0101shtra\",\"postal_code\":\"400072\",\"region\":null,\"country\":\"India\",\"short_description\":\"The Operations Manager I is responsible for coaching and supervising a group of Team Leaders. This position is also responsible for ensuring Client Service Level Agreement and financial expectations are achieved.\",\"long_description\":\"<p><span style=\\\"color:#242424\\\"><span>Concentrix is a technology-enabled global business services company specializing in customer engagement and improving business performance. We partner with ambitious, progressive executives around the world to\u00a0future-proof their business and stay ahead of the competition and customer expectations.<\/span><\/span><\/p><p><span style=\\\"color:#000000\\\"><span>\u00a0<\/span><\/span><\/p><p><span style=\\\"color:#000000\\\"><span><b>Key Responsibilities<\/b><\/span><\/span><\/p><br \/><p><span style=\\\"color:#000000\\\"><b>1. Operations &amp; Floor Management<\/b><\/span><\/p><ul><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Oversee daily operations of the health insurance telesales floor to ensure high call connectivity, low drop rates, and optimal agent utilization.<\/span><\/li><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Monitor real-time queue metrics, call flows, and conversion dashboards to meet daily, weekly, and monthly sales quotas.<\/span><\/li><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Manage dialer infrastructure, CRM routing, and lead-allocation rules in partnership with the IT and tech support teams.<\/span><\/li><\/ul><br \/><p><span style=\\\"color:#000000\\\"><b>2. Managership &amp; Coaching<\/b><\/span><\/p><ul><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Lead, mentor, and evaluate a team of Telesales Team Leader and Health Insurance Sales Representatives.<\/span><\/li><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Conduct regular call listening, pitch evaluations, and 1-on-1 coaching sessions to improve objection handling and product pitching.<\/span><\/li><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Drive employee engagement, manage shift rosters, control attrition, and conduct regular training on new health insurance policies and riders.<\/span><\/li><\/ul><br \/><p><span style=\\\"color:#000000\\\"><b>3. Compliance &amp; Quality Assurance<\/b><\/span><\/p><ul><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Ensure all sales pitches, policy explanations, and customer disclosures strictly comply with regulatory guidelines (e.g., IRDAI norms, HIPAA\/data privacy protocols).<\/span><\/li><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Partner with the Quality Assurance (QA) and Risk\/Compliance teams to audit recorded calls and resolve customer escalations or grievance reports.<\/span><\/li><\/ul><p><span style=\\\"color:#000000\\\"><b>4. Performance Analytics &amp; Reporting<\/b><\/span><\/p><ul><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Track key performance indicators (KPIs) including AHT (Average Handle Time), conversion rate, First-Call Resolution (FCR), cost per acquisition (CPA), and overall Gross Written Premium (GWP).<\/span><\/li><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Prepare daily, weekly, and executive reporting on sales pipeline health, campaign performance, and target vs. actual variances.<\/span><\/li><\/ul><br \/><p><span style=\\\"color:#000000\\\"><b>Qualifications &amp; Requirements<\/b><\/span><\/p><br \/><ul><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\"><b>Education:<\/b> Graduation in any stream is preferred, Bachelor\u2019s degree in Business Administration, Healthcare Management, Finance, or a related field; MBA or health insurance certification is a plus.<\/span><\/li><\/ul><br \/><ul><li><span style=\\\"color:#000000\\\"><b>Experience:<\/b><\/span><ul><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Minimum of 5&#43; years of experience in Telesales or call center operations, with at least 2-3 years in a Manager\/operations role.<\/span><\/li><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Preferrable IRDAI certified not a mandate<\/span><\/li><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Deep domain knowledge of <b>General \/health insurance products<\/b>, underwriting criteria, claims assistance, and medical-history disclosures.<\/span><\/li><\/ul><\/li><\/ul><br \/><ul><li><span style=\\\"color:#000000\\\"><b>Skills &amp; Technical Proficiency:<\/b><\/span><ul><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Strong proficiency in CRM software (e.g., Salesforce, Zoho, LeadSquared) and predictive dialer systems.<\/span><\/li><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Advanced data analysis skills (Excel, SQL, or BI reporting tools).<\/span><\/li><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">In-depth understanding of insurance regulatory compliance.<\/span><\/li><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Exceptional problem-solving, communication, and crisis-management skills under pressure.<\/span><\/li><\/ul><\/li><\/ul><p><span><b><u>Disclaimers:-<\/u><\/b><\/span><\/p><p><span>\u00a0<\/span><\/p><p><span>\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 \u00a0The above statements are intended to\u00a0describe the general nature and level of work being performed by people assigned to\u00a0this job. They are not intended to\u00a0be\u00a0an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/span><\/p><p><span>\u00a0<\/span><\/p><p><span>\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 \u00a0&#39;Neither Concentrix nor any authorized 3rd party who assist with our recruitment process, ever ask candidates for \u2018recruitment\u2019, \u2018processing\u2019 or any other kind of fees in exchange for offer letters from Concentrix. Offer letters and other recruiting correspondence from Concentrix are printed on Concentrix letter head with authentic signatures of appropriate Concentrix authorities.<\/span><\/p>\",\"ats_external_id\":\"R1771551\",\"location\":\"Mumbai, Mah\u0101r\u0101shtra\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-12T20:57:22.335+08:00\",\"created_at\":\"2026-10-11T00:04:08.387+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNzg1MQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/IND-Mumbai---Symphony-IT-Park---Mumbai02\/Operations-Manager_R1771551\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"language\":[],\"location\":{\"city\":\"Mumbai\",\"state\":\"Mah\u0101r\u0101shtra\",\"country\":{\"wid\":\"c4f78be1a8f14da0ab49ce1162348a5e\",\"iso2\":\"IN\",\"iso3\":\"IND\",\"descriptor\":\"India\",\"iso_numeric\":\"356\"},\"postal_code\":\"400072\",\"primary_location\":{\"id\":\"IN-MUM-SYMPH-01\",\"wid\":\"740544c0a47f01febd45f58f1f11cb66\",\"descriptor\":\"IND Mumbai - Symphony IT Park - Mumbai02\"}},\"languages\":null,\"recruiter\":{\"email\":{\"wid\":\"4323167a566e101294ef5d9106f30003\",\"address\":\"nikita.malunjkar@concentrix.com\"},\"last_name\":\"Malunjkar\",\"first_name\":\"Nikita\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"}],\"recruiters\":[{\"id\":\"103126000\",\"wid\":\"25da2954ab951012848a6bc311f00000\",\"descriptor\":\"Nikita Malunjkar (103126000)\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC0604\",\"wid\":\"f9af6d72609801986e9540fc4f0676e2\",\"descriptor\":\"Operations Manager I\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-390487\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/IND-Mumbai---Symphony-IT-Park---Mumbai02\/Operations-Manager_R1771551\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/IND-Mumbai---Symphony-IT-Park---Mumbai02\/Operations-Manager_R1771551\/apply\",\"job_requisition_id\":\"R1771551\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"wid\":\"9f196ba80a8701f9834dd35f0519ac49\",\"address\":\"pallavi.khandelwal@concentrix.com\"},\"last_name\":\"Khandelwal\",\"first_name\":\"Pallavi\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1771551\",\"wid\":\"5062b37d9eab1035d15443c0f5480000\",\"descriptor\":\"R1771551 Operations Manager (Evergreen) (Open)\"},\"recruiter_group\":[{\"email\":{\"wid\":\"4323167a566e101294ef5d9106f30003\",\"address\":\"nikita.malunjkar@concentrix.com\"},\"last_name\":\"Malunjkar\",\"first_name\":\"Nikita\"}],\"requisition_type\":null,\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_8A\",\"wid\":\"0227dc387a0901a4dc9568e6e065fa34\",\"descriptor\":\"Grade 8A\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":null,\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"1435\",\"campaign_id\":\"103\",\"campaign_title\":\"GTM Customer Service Representative (Bilingual: Arabic \/ English) - Irbid (Copy - 10\/10\/26  3:20:33)\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Advisor (Arabic\/English)- Irbid\",\"street\":null,\"address\":null,\"city\":\"Irbid\",\"state\":\"Irbid Governorate\",\"postal_code\":null,\"region\":\"Irbid\",\"country\":\"Jordan\",\"short_description\":\"Join Concentrix Irbid's Team today!\",\"long_description\":\"<div>&nbsp;<\/div>\\n<div id=\\\"Signature\\\">\\n<div><strong>Job Description<\/strong><\/div>\\n<div>Are you looking for a career change with a forward-thinking global organization? Come be part of our award-winning company driven by our people from 70+ countries where ALL members contribute and support each other&rsquo;s success and well-being, proudly united as our &ldquo;game-changers\\\". We're recognized with awards like \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/div>\\n<div>We&rsquo;re on the lookout for English-speaking Customer Representatives (on-site) to join our team of game-changers who engage with customers from top brands that could be from tech, finance, travel, fashion, healthcare, or another leading-edge industry.<\/div>\\n<div>We create epic career journeys that empower our people towards greater opportunities and brighter futures. At Concentrix, you belong, you make a difference, and you succeed on your terms.<\/div>\\n<div>&nbsp;<\/div>\\n<div><strong>Career growth and personal development:<\/strong><\/div>\\n<div>&nbsp;<\/div>\\n<div>This is a great opportunity to reimagine an all-new career journey and develop &ldquo;friends for life&rdquo; at the same time. We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed.<\/div>\\n<div>&nbsp;<\/div>\\n<div>Plus, at Concentrix there&rsquo;s real career and personal growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/div>\\n<div>&nbsp;<\/div>\\n<div><strong>What you will do in this role:<\/strong><\/div>\\n<div>&nbsp;<\/div>\\n<div>In everything we do, we believe in doing right by and for people&mdash;our clients, their customers, our people, our community, and our planet.<\/div>\\n<div>&nbsp;<\/div>\\n<div><strong>As a Customer Service Representative on our team, you will:<\/strong><\/div>\\n<ul>\\n<li>Review customer requests and expectations and respond to them according to their needs and situations<\/li>\\n<li>Manage multichannel interactions (e.g., voice, email, social media, or chat) to ensure a consistent customer experience<\/li>\\n<li>Develop your tech skills and learn how to use software solutions that improve people&rsquo;s lives<\/li>\\n<li>Champion better brand experiences for our customers and clients<\/li>\\n<li>Your qualifications:<\/li>\\n<\/ul>\\n<div>&nbsp;<\/div>\\n<div>&nbsp;<\/div>\\n<div>We embrace our game-changers with open arms, people from diverse backgrounds, curious, and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.<\/div>\\n<div>&nbsp;<\/div>\\n<div><strong>Concentrix is a great match if you:<\/strong><\/div>\\n<ul>\\n<li>Bachelor's degree or diploma in any related field<\/li>\\n<li>Are proficient or bilingual in Arabic and English &nbsp;<\/li>\\n<li>Are proactive, self-motivated, and solution-oriented &nbsp;<\/li>\\n<li>Can work rotating and weekend shifts<\/li>\\n<\/ul>\\n<div><strong>It will be a plus if you:<\/strong><\/div>\\n<div>&nbsp;<\/div>\\n<ul>\\n<li>Have previous experience in Customer Service or Sales<\/li>\\n<li>Know how to work with helpdesk systems<\/li>\\n<\/ul>\\n<div>Don&rsquo;t meet every requirement? No worries. We&rsquo;re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don&rsquo;t check every box, we encourage you to apply anyway. We&rsquo;ll do our best to match you with the right job, whether it&rsquo;s this one or another role.<\/div>\\n<div>&nbsp;<\/div>\\n<\/div>\",\"ats_external_id\":\"JO-103\",\"location\":\"Irbid, Irbid\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-21T03:59:18.764+04:00\",\"created_at\":\"2026-10-10T15:20:33.813+04:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-met2.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMDM?\",\"apply_url\":\"https:\/\/concentrix-met2.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMDM\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-met2\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"1\",\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":\"0\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"885\",\"campaign_id\":\"27849\",\"campaign_title\":\"Sr. Director, Account Management R1770656\",\"campaign_type\":\"job_application\",\"job_title\":\"Sr Director- Portfolio Leader\",\"street\":\"USA TX Work-at-Home\",\"address\":\"USA TX Work-at-Home\",\"city\":\"USA\",\"state\":\"Texas\",\"postal_code\":\"73301\",\"region\":null,\"country\":\"United States of America\",\"short_description\":\"We're Concentrix. The global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent. Join us and be part of this journey towards greater opportunities and brighter futures.\\nThe Account Executive plays a key role with the Go-to-Market organization managing specific accounts on a day-to-day basis. Reporting directly to the Sector Portfolio* Leader, the Account Executive is responsible for developing, nurturing and retaining client relationships.\",\"long_description\":\"<p>Sector Knowledge and Expertise:<br \/>- Demonstrates a clear understanding of client\u2019s business, its objectives, strategy and industry where they operate. Supports the Portfolio Leader in the development of portfolio\/sector strategy.<br \/>- Demonstrates a strong knowledge of BPO and Technical Services associated with their allocated accounts and industry sector.<br \/>- Leverages expertise and communication skills to speak at forums both internally and externally.<\/p><br \/><p>Account Management and Business Growth:<br \/>- Builds and maintains strong, long-term relationships with assigned clients. These relationships should reflect coverage of the client\u2019s comprehensive buyer personas, including but not limited to the CIO, CMO, CTO and CXO ensuring a partnership charter with their team.\u00a0 <br \/>- Develops sustainable and profitable strategic account plan that addresses whitespace planning, cross-selling and up-selling opportunities and incorporates the full extent of Concentrix services. Ensures Financial KPIs (revenue, new business signings, gross margin) are met, maximizes the share of TAM (total addressable market) within client(s).<br \/>- Ensures clients fully benefit from Concentrix Technology offer (internal and Technology Partnerships). Aligns Concentrix Technology solutions with client\u2019s business opportunities and strategy.\u00a0 <br \/>- Installs collaboratively the necessary account governance with the client and manages this governance framework in accordance with the account needs and contractual obligations.<br \/>- Demonstrates the gravitas and maturity to engage and hold the attention of the C-Level within the account.<br \/>- Proactive Risk Management: mitigating financial, competitive, and technological threats.<br \/>- Achieves exceptional client satisfaction including fulfilling all contractual obligations while providing robust, tailored solutions to effectively address and exceed client expectations. Works closely with Client Success, Practices, Technology Solutions, etc. to ensure consistent, high-quality service delivery. Drives development and monitoring of improvement plans if required.<br \/>- Acts as the first point of escalation for clients, addressing inquiries, resolving issues, and providing regular updates, escalating to Portfolio Leaders when necessary.<br \/>- Analyzes market trends and client data to identify growth opportunities and makes informed recommendations to the client.<br \/>- Assists Portfolio Leaders and Sector Leads in developing and executing Portfolio and Sector growth strategies and meeting business objectives.<\/p><br \/><p>Collaboration and Coordination:<br \/>- Works closely with Portfolio Leads, Sector Leaders, and other internal teams to align account strategies with overall business goals.<br \/>- Leverages internal resources and expertise to deliver high-value and profitable solutions to clients.<br \/>- Collaborates with the broader account team by sharing insights, best practices, and assisting with account-related tasks.<\/p><br \/><p>Reporting and Analytics:<br \/>- Monitors and reports on account performance, tracking key metrics, and reports on progress to Portfolio Leaders.<br \/>- Gathers and shares client feedback and insights with internal teams to inform strategy and improve service offerings.<br \/>- Prepares and delivers regular reports and updates to clients on account performance and metrics.<\/p><br \/><p>Professional Development:<br \/>- Stays updated on industry trends, emerging technologies, and best practices in account management.<br \/>- Participates in training and development programs to enhance skills and knowledge.<br \/>- Actively seeks opportunities for professional growth and career advancement within the organization.<\/p><p><br \/>Qualifications:<br \/>- Bachelor\u2019s degree in Business Administration, Marketing, or a related field with 8&#43; years of experience.<br \/>- A minimum of 3-5 years of experience in account management or client relationship management roles, preferably within the BPO industry.<br \/>- Strong communication and interpersonal skills with the ability to build and maintain client relationships.<br \/>- Excellent problem-solving and conflict-resolution abilities.<br \/>- Ability to analyze data and use insights to inform account strategies.<br \/>- Proficiency in using CRM systems (e.g., Salesforce) and other relevant tools.<br \/>- Strong organizational and time management skills.<br \/>- Ability to work collaboratively within a team environment.<br \/><br \/>* A \u201cPortfolio\u201d is Concentrix terminology defining a sub-group of accounts within a particular sector\u00a0<\/p><br \/><p>The base salary range for this position is $152,000 to $190,000, plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program, 401(k) retirement plan, paid time off and holidays and paid learning days. <\/p><p> - The deadline to apply for this position is November 15, 2026.<\/p><br \/><br \/><p><br \/><b>Physical and Mental Requirements:<br \/>\u00a0<br \/><\/b>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p><p><b>\u00a0<\/b><\/p><p><b>Equal Employment Opportunity:<br \/><br \/><\/b><\/p><p>Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.<\/p><p>\u00a0<\/p><p>For more information regarding your EEO rights as an applicant, please visit the following websites:<\/p><p><span style=\\\"color:#007380\\\">\u00b7\u00a0\u00a0\u00a0\u00a0<\/span><a target=\\\"_blank\\\" href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf\\\"><span style=\\\"color:#0000ff\\\"><u>English<\/u><\/span><\/a><span style=\\\"color:#007380\\\">\u00a0\u00a0 <\/span><\/p><p><span style=\\\"color:#007380\\\">\u00b7\u00a0\u00a0\u00a0<\/span><a target=\\\"_blank\\\" href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf\\\"><span style=\\\"color:#0000ff\\\"><u>Spanish<\/u><\/span><\/a><span style=\\\"color:#007380\\\"> <\/span><\/p><p><\/p><p><b>Accommodation:<br \/><br \/><\/b><\/p><p><span style=\\\"color:#000000\\\">Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.\u00a0If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <\/span><a target=\\\"_blank\\\" href=\\\"mailto:app.acco@concentrix.com\\\"><span style=\\\"color:#007380\\\"><u>app.acco@concentrix.com<\/u><\/span><\/a><span style=\\\"color:#000000\\\">.\u00a0 All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/span><\/p><p><span style=\\\"color:#ff0000\\\">\u00a0<\/span><\/p><p><b>Artificial Intelligence:<br \/><br \/><\/b><\/p><p><span style=\\\"color:#000000\\\">As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/span><\/p><p><span style=\\\"color:#000000\\\">\u00a0<\/span><\/p><p><b>Work Authorization:<\/b><\/p><p>\u00a0<\/p><p>In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. <span style=\\\"color:#000000\\\">Must reside in the United States or have a valid U.S. address for residence. \u00a0<\/span><\/p><p><span style=\\\"color:#000000\\\">\u00a0<\/span><\/p><p><\/p><p><b>For further information on available work states and Equal Employment Opportunity as an applicant, please click <\/b><a target=\\\"_blank\\\" href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\"><span style=\\\"color:#0000ff\\\"><b><u>HERE<\/u><\/b><\/span><\/a><\/p><p><\/p><p><\/p>\",\"ats_external_id\":\"R1770656\",\"location\":\"USA, Texas\",\"job_type\":\"full_time\",\"salary\":\"195000\",\"salary_type\":\"annually\",\"salary_currency\":\"USD\",\"updated_at\":\"2026-10-17T02:05:00.588+08:00\",\"created_at\":\"2026-10-10T04:05:05.981+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNzg0OQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-TX-Work-at-Home\/Sr-Director--Portfolio-Leader_R1770656-1\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Account Management\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"b67da9176e3d1063316080f0b2237f6f\",\"descriptor\":\"Concentrix CVG Customer Management Group Inc.\",\"reference_id\":\"YUS04\",\"organization_reference_id\":\"YUS04\"},\"location\":{\"city\":\"USA\",\"state\":\"Texas\",\"country\":{\"wid\":\"bc33aa3152ec42d4995f4791a106ed09\",\"iso2\":\"US\",\"iso3\":\"USA\",\"descriptor\":\"United States of America\",\"iso_numeric\":\"840\"},\"postal_code\":\"73301\",\"primary_location\":{\"id\":\"US-WAH-TEXAS-00\",\"wid\":\"b67da9176e3d1062f9dee3c630dabe32\",\"descriptor\":\"USA TX Work-at-Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"karen.peccia@concentrix.com\"},\"first_name\":\"Peccia, Karen Lynn\"},\"categories\":[{\"descriptor\":\"CF Account Management\"}],\"recruiters\":[{\"id\":\"102011370\",\"wid\":\"c30e8ac6e5930107b4af3894ecef0000\",\"descriptor\":\"Karen Peccia (102011370)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC1390\",\"descriptor\":\"Sr. Director, Account Management\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-391266\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-TX-Work-at-Home\/Sr-Director--Portfolio-Leader_R1770656-1\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-TX-Work-at-Home\/Sr-Director--Portfolio-Leader_R1770656-1\/apply\",\"job_requisition_id\":\"R1770656\"}],\"organizations\":[{\"wid\":\"b67da9176e3d1063316080f0b2237f6f\",\"descriptor\":\"Concentrix CVG Customer Management Group Inc.\",\"reference_id\":\"YUS04\",\"custom_reference_id\":null,\"company_reference_id\":\"YUS04\"},{\"wid\":\"5f0ae4e05cc61005af9edbb53f2d0000\",\"descriptor\":\"(CORP) NA ACCOUNT MANAGEMENT TTT\",\"reference_id\":\"CONAACCTMGMT\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"108a9bcf433310156ec64e86ff360000\",\"descriptor\":\"23394 - 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Mekn\u00e8s - Fran\u00e7ais - Anglais - Confirm\u00e9\",\"street\":\"MAR Mekn\u00e8s - R\u00e9sidence Dar Dmana   Rue Angle Sabou et Badr Al Koubra Hamria\",\"address\":\"MAR Mekn\u00e8s - R\u00e9sidence Dar Dmana   Rue Angle Sabou et Badr Al Koubra Hamria\",\"city\":\"Mekn\u00e8s\",\"state\":\"Mekn\u00e8s\",\"postal_code\":\"50000\",\"region\":null,\"country\":\"Morocco\",\"short_description\":\"Qui sommes-nous ?\\n\\nConcentrix est une entreprise internationale pr\u00e9sente dans plus de 70 pays. Nous excellons dans l'am\u00e9lioration de l'exp\u00e9rience client et l'optimisation des processus m\u00e9tiers, en aidant les entreprises \u00e0 se transformer et \u00e0 atteindre l'excellence dans un environnement inclusif, collaboratif et innovant.\",\"long_description\":\"<p><\/p><p><b>Votre mission <\/b><\/p><p>En tant que charg\u00e9 de recrutement, vous assurez un r\u00f4le cl\u00e9 \u00e0 travers les missions suivantes\u00a0:<\/p><ul><li>Accueillir et informer les candidats\u00a0sur le processus de recrutement, le poste, l\u2019entreprise et ses avantages<\/li><li>G\u00e9rer les entretiens de pr\u00e9s\u00e9lection t\u00e9l\u00e9phonique et \u00e9valuer les candidats selon les crit\u00e8res demand\u00e9s pour le poste<\/li><li>Mener les entretiens physiques de recrutement\u00a0et suivre la passation des tests d\u2019\u00e9valuation<\/li><li>R\u00e9diger les comptes rendus des entretiens<\/li><li>Mettre \u00e0 jour le statut des candidatures sur le syst\u00e8me d\u2019informations<\/li><li>Affecter les candidats en fonction de leurs profils et des exigences du service demandeur<\/li><li>Repr\u00e9senter l\u2019entreprise lors des forums pour l\u2019emploi et promouvoir le m\u00e9tier de conseiller client<\/li><li>Constituer un vivier de candidats\u00a0pour gagner en r\u00e9activit\u00e9 et r\u00e9pondre rapidement aux besoins de recrutement<\/li><li>Assurer un suivi r\u00e9gulier des int\u00e9grations des candidats\u00a0et enclencher les remplacements n\u00e9cessaires, en coordination avec le responsable de recrutement<\/li><li>Travailler en \u00e9troite collaboration avec les \u00e9quipes de production et le service sourcing\u00a0<\/li><\/ul><p><\/p><p><b>Ce que nous vous offrons <\/b><\/p><p>Chez Concentrix, nous faisons de la valorisation et le bien-\u00eatre de nos talents une priorit\u00e9. Voici les avantages que nous vous offrons pour reconnaitre votre contribution\u00a0:<\/p><ul><li>Des possibilit\u00e9s d\u2019\u00e9volution, de mani\u00e8re \u00e9thique et \u00e9quitable<\/li><li>Des opportunit\u00e9s de d\u00e9veloppement professionnel<\/li><li>Une r\u00e9mun\u00e9ration attractive incluant une prime de performance p\u00e9riodique<\/li><li>Des avantages sociaux exceptionnels :<ul><li>Assurance sant\u00e9<\/li><li>Retraite compl\u00e9mentaire apr\u00e8s un an d\u2019anciennet\u00e9 dans l\u2019entreprise et souscription<\/li><li>Service de restauration \u00e0 des prix r\u00e9duits<\/li><li>Salle de sport avec coach d\u00e9di\u00e9 sur place. L\u2019acc\u00e8s y est gratuit (cet avantage est valable dans les sites disposant de salle de sport)<\/li><\/ul><\/li><\/ul><ul><li>Possibilit\u00e9 d\u2019inscription dans la cr\u00e8che d\u2019entreprise (valable dans les sites qui en disposent) ou de subvention cr\u00e8che<\/li><\/ul><p><\/p><p><b>Le profil de nos Game-Changers<\/b><\/p><p>Nous recherchons un talent qui :<\/p><ul><li>Est de formation sup\u00e9rieure en ressources humaines id\u00e9alement<\/li><li>Maitrise parfaitement le fran\u00e7ais et l\u2019anglais \u00e0 l\u2019\u00e9crit et \u00e0 l\u2019oral<\/li><li>Dispose d\u2019une exp\u00e9rience r\u00e9ussie de 3 \u00e0 4 ans dans un poste similaire, id\u00e9alement en centres d\u2019appels<\/li><li>Connait\u00a0les techniques de recrutement de masse<\/li><li>Est reconnu pour sa capacit\u00e9 \u00e0 offrir une bonne exp\u00e9rience candidat<\/li><li>A une \u00e9coute active<\/li><li>Est reconnu pour ses qualit\u00e9s relationnelles et son esprit d\u2019\u00e9quipe<\/li><li>Est orient\u00e9 r\u00e9sultats<\/li><li>Est dot\u00e9 d\u2019un esprit d\u2019analyse et de synth\u00e8se<\/li><li>Sait\u00a0travailler dans une organisation multi-clients<\/li><\/ul><p>Disponibilit\u00e9, flexibilit\u00e9 et engagement sont des qualit\u00e9s majeures\u00a0pour mener \u00e0 bien sa mission.<\/p><p>Une exp\u00e9rience dans le recrutement des profils t\u00e9l\u00e9ventes est un plus.<\/p><p><\/p><p><b>Notre processus de recrutement est inclusif et garantit la s\u00e9lection des meilleurs talents\u00a0: <\/b><\/p><ul><li>Premier \u00e9change avec nos recruteurs afin d\u2019\u00e9valuer l\u2019ad\u00e9quation de votre profil avec les exigences du poste<\/li><li>Passation de tests linguistiques en ligne<\/li><li>Entretien approfondi avec vos futurs managers\u00a0pour explorer vos comp\u00e9tences et votre int\u00e9r\u00eat pour le poste. 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\/><p>-\u00a0Improve\u00a0and\u00a0monitor\u00a0operational\u00a0processes<\/p><p>-\u00a0Carry\u00a0out\u00a0the\u00a0necessary\u00a0steps,\u00a0updating\/monitoring\u00a0of\u00a0internal\u00a0regulations<\/p><p>-\u00a0Participate,\u00a0coordinate\u00a0and\u00a0monitor\u00a0quality\u00a0processes<\/p><p>-\u00a0Manage\u00a0and\u00a0supervise\u00a0personnel<\/p><p>-\u00a0Optimate\u00a0work\u00a0processes\u00a0and\u00a0staff\u00a0productivity<\/p><p>-\u00a0Collect\u00a0metrics,\u00a0analyze\u00a0these\u00a0and\u00a0report\u00a0to\u00a0customers<\/p><p>-\u00a0Organize\u00a0and\u00a0optimize\u00a0shifts<\/p><p>-\u00a0Conduct\u00a0regular\u00a0coaching\u00a0sessions\u00a0as\u00a0well\u00a0as\u00a0refresher\u00a0training\u00a0for\u00a0Team\u00a0Leaders\u00a0to\u00a0maintain\u00a0product\/tools\u00a0knowledge\u00a0and\u00a0make\u00a0them\u00a0successful\u00a0at\u00a0their\u00a0day-to-day\u00a0work.<\/p><br \/><p><b>Concentrix\u00a0is\u00a0a\u00a0great\u00a0match\u00a0if\u00a0you:\u00a0<\/b><\/p><p><b>\u00a0<\/b><\/p><p>-\u00a0Are\u00a0proficient\u00a0or\u00a0bilingual\u00a0in\u00a0Spanish\u00a0plus\u00a0you\u00a0have\u00a0an\u00a0advanced\u00a0level\u00a0English<\/p><p>-\u00a0Possess\u00a0previous\u00a0experience\u00a0working\u00a0within\u00a0a\u00a0call\u00a0center\u00a0environment\u00a0with\u00a0a\u00a0min\u00a0of\u00a02\u00a0years\u00a0of\u00a0experience\u00a0as\u00a0a\u00a0manager\/supervisor.<\/p><p>-\u00a0Have\u00a0excellent\u00a0organizing\u00a0and\u00a0leadership\u00a0skills<\/p><p>-\u00a0Possess\u00a0excellent\u00a0team\u00a0management\u00a0skills.<\/p><p>-\u00a0Have\u00a0outstanding\u00a0communication\u00a0and\u00a0interpersonal\u00a0abilities<\/p><p>-\u00a0Can\u00a0implement\u00a0and\u00a0manage\u00a0change<\/p><br \/><p><b>What\u2019s\u00a0in\u00a0it\u00a0for\u00a0you\u00a0<\/b><\/p><br \/><p>-\u00a039\u00a0hours\/week\u00a0permanent\u00a0contract:\u00a0Monday\u00a0to\u00a0Friday\u00a0from\u00a009:00\u00a0to\u00a018:00<\/p><p>-Salary\u00a032.662,92\u00a0euros\u00a0gross\/year\u00a0&#43;\u00a0up\u00a0to\u00a05000\u00a0euros\u00a0gross\/year\u00a0in\u00a0bonus\u00a0&#43;\u00a0restaurant\u00a0card\u00a0&#43;\u00a0private\u00a0medical\u00a0insurance<\/p><p>-\u00a0Central\u00a0location\u00a0in\u00a0Barcelona<\/p><p>-\u00a0Bring-a-friend\u00a0(referral)\u00a0bonus\u00a0opportunities<\/p><p>-\u00a0Career\u00a0development\u00a0programs\u00a0and\u00a0specialized\u00a0courses<\/p><br \/><p>Experience\u00a0the\u00a0best\u00a0version\u00a0of\u00a0you!<\/p><br \/><p>At\u00a0Concentrix,\u00a0we\u00a0invest\u00a0in\u00a0our\u00a0game-changers\u00a0because\u00a0we\u00a0know\u00a0that\u00a0when\u00a0our\u00a0people\u00a0thrive,\u00a0our\u00a0clients\u00a0and\u00a0their\u00a0customers\u00a0thrive.<\/p><br 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129\",\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"postal_code\":\"8020\",\"region\":\"Catalunya\",\"country\":\"Spain\",\"short_description\":\" .\",\"long_description\":\"<p><b>Experience the power of a game-changing career<\/b>\u00a0<\/p><br \/><p>Want to be part of an innovative and growing team? We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries.\u00a0<\/p><br \/><p>If you\u2019re looking to grow and be inspired, as a<b> Technical Support Advisor in Barcelona (On-site)<\/b>, you will be part of our team of game-changers who are powering the brands of the future in the fashion industry.\u00a0<\/p><br \/><p><b>Career growth and personal development\u00a0<\/b><\/p><br \/><p>This is a great opportunity to experience the power of what\u2019s next and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed.\u00a0<\/p><br \/><p><b>What you will do in this role\u00a0<\/b><\/p><br \/><p>In everything we do, we believe in doing right by and for people \u2013 our clients, their customers, our people, our community, and our planet.\u00a0<\/p><br \/><p>As a <b>Technical Support Advisor<\/b> on our team, you will:\u00a0<\/p><p>- Act as the first point of contact for dealers and end users, handling phone and email inquiries in real time<\/p><p>- Troubleshoot technical issues and provide timely accurate resolutions<\/p><p>- Educate customers on product usage, updates, and best practices<\/p><p>- Create and manage support tickets to ensure proper tracking and resolution<\/p><p>- Collaborate with internal teams to resolve complex or escalated cases<\/p><p>- Maintain accurate customer records and documentation in internal systems<\/p><br \/><p><b>Your qualifications<\/b><\/p><br \/><p>We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.\u00a0<\/p><br \/><p><b>Concentrix is a great match if you:\u00a0<\/b><\/p><p>- Are proficient or bilingual in Italian plus an advanced level of English\u00a0<br \/>- Have good disposition to work in a customer service environment\u00a0<br \/>- Have customer care skills \u2013 ability to listen to and understand the customers\u2019 need\u00a0<br \/>- 2 year experience in Customer service or Technical Support area<br \/>- Can take ownership of, and progress calls to resolution or to escalate call to resolution\u00a0<\/p><br \/><p>Don\u2019t meet every requirement? No worries. We\u2019re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don\u2019t check every box, we still encourage you to apply. We\u2019ll do our best to match you with the right job, whether it\u2019s this one or another role.<\/p><br \/><p><b>What\u2019s in it for you\u00a0<\/b><\/p><p>We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. That\u2019s why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for our teams, our customers, and YOU.\u00a0<\/p><br \/><p>In this role, we offer benefits that help support your unique lifestyle:\u00a0<\/p><p>- Full-time 39 hours\/week permanent contract<br \/>- Schedule: Monday to Friday, 09:00 - 18:00<br \/>- Salary package: 20,500 euros gross\/year &#43; up to 2,000 euros gross\/year in bonus\u00a0<br \/>- Central office location in Barcelona\u00a0<br \/>- Full paid training on the company and the project you&#39;ll be working on\u00a0<br \/>- Career development programs, specialized courses\u00a0<br \/>\u00a0<\/p><p><b>Experience the best version of you!\u00a0<\/b><\/p><br \/><p>At Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.\u00a0<\/p><br \/><p>If all this feels like the perfect next step in your career journey, we want to hear from you. 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The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.\\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p>We are looking for a Cloud Solution Architect with strong expertise in Azure Local (Azure Stack HCI) to support enterprise and regulated customers in designing and delivering hybrid cloud solutions.<\/p><p>This is a customer-facing role responsible for:<\/p><ul><li>Driving Azure Local and hybrid cloud architecture<\/li><li>Acting as a trusted technical advisor<\/li><li>Delivering secure, resilient, and scalable infrastructure solutions<\/li><\/ul><br \/><p>While Azure Local is the primary focus, the role requires flexibility to support broader Azure infrastructure and hybrid scenarios, ensuring effective utilization across multiple customer engagements.<\/p><p><b>Key Responsibilities:<\/b><\/p><p><b>Azure Local &amp; Hybrid Architecture:<\/b><\/p><ul><li>Design and implement Azure Local \/ Azure Stack HCI solutions<\/li><li>Architect hybrid environments integrating:<ul><li>Azure Arc<\/li><li>Virtual Machines and Kubernetes<\/li><li>Networking and storage<\/li><\/ul><\/li><li>Enable cloud-consistent operations across on-premises and Azure<\/li><\/ul><br \/><p><b>Customer Delivery &amp; Execution:<\/b><\/p><ul><li>Lead end-to-end delivery, including:<ul><li>Azure Local deployment and configuration<\/li><li>Hybrid\/cloud migration and modernization<\/li><\/ul><\/li><li>Troubleshoot complex infrastructure and platform issues<\/li><li>Deliver high-quality, repeatable technical engagements<\/li><\/ul><br \/><p><b>Trusted Advisor &amp; Stakeholder Management<\/b><\/p><ul><li>Act as the primary technical contact for customers<\/li><li>Build strong relationships from technical teams to executive stakeholders<\/li><li>Translate business requirements into technical architecture<\/li><\/ul><br \/><p><b>Operations, Resilience &amp; Optimization<\/b><\/p><ul><li>Support customers in:<ul><li>Monitoring and operational stability<\/li><li>Performance optimization<\/li><li>Disaster recovery and business continuity<\/li><\/ul><\/li><li>Improve overall operational maturity and reliability<\/li><\/ul><br \/><p><b>Security &amp; Governance<\/b><\/p><ul><li>Guide customers on:<ul><li>Identity (Microsoft Entra ID &#43; Active Directory)<\/li><li>Access control, governance, and compliance<\/li><\/ul><\/li><li>Contribute to secure-by-design hybrid architectures<\/li><\/ul><br \/><p><b>Collaboration &amp; Knowledge Sharing<\/b><\/p><ul><li>Collaborate with:<ul><li>CSAMs, partners, and engineering teams<\/li><\/ul><\/li><li>Contribute to reusable assets, IP, and best practices<\/li><\/ul><br \/><p><b>Required Technical Skills:<\/b><\/p><p><b>Core (Must-have)<\/b><\/p><ul><li>Deep expertise in Azure Local \/ Azure Stack HC<b>I<\/b><\/li><li>Strong Azure 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129\",\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"postal_code\":\"8020\",\"region\":\"Catalu\u00f1a\",\"country\":\"Spain\",\"short_description\":\" \",\"long_description\":\"<p>&nbsp;<\/p>\\n<p><span style=\\\"color: #4a4a4a;\\\"><strong><span style=\\\"font-size: inherit;\\\">Experience the power of a game-changing career&nbsp;<\/span><\/strong><\/span><\/p>\\n<p>&nbsp;<\/p>\\n<p><span style=\\\"color: #4a4a4a;\\\"><span style=\\\"font-size: inherit;\\\">Want to be part of an innovative and growing team? We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries.&nbsp;<\/span><\/span><\/p>\\n<p>&nbsp;<\/p>\\n<p><span style=\\\"color: #4a4a4a;\\\"><span style=\\\"font-size: inherit;\\\">If you&rsquo;re looking to grow and be inspired, as a Fashion Support Consultant in Barcelona (on-site), you will be part of our team of game-changers who are powering the brands of the future in the fashion industry.&nbsp;<\/span><\/span><\/p>\\n<p>&nbsp;<\/p>\\n<p><span style=\\\"color: #4a4a4a;\\\"><strong><span style=\\\"font-size: inherit;\\\">Career growth and personal development&nbsp;<\/span><\/strong><\/span><\/p>\\n<p>&nbsp;<\/p>\\n<p><span style=\\\"color: #4a4a4a;\\\"><span style=\\\"font-size: inherit;\\\">This is a great opportunity to experience the power of what&rsquo;s next and develop &ldquo;friends for life&rdquo; at the same time. We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed.&nbsp;<\/span><\/span><\/p>\\n<p><br \/><br \/><\/p>\\n<p><span style=\\\"color: #4a4a4a;\\\"><strong><span style=\\\"font-size: inherit;\\\">As a Fashion Support Consultant on our team, you will:&nbsp;<\/span><\/strong><\/span><\/p>\\n<p><span style=\\\"color: #4a4a4a;\\\"><span style=\\\"font-size: inherit;\\\">- Take incoming customer and from boutiques and shops calls and solve users&rsquo; demands&nbsp;<br \/>- Log call details onto call management systems and provide response and resolution within SLA&nbsp;<br \/>- Maintain service and product knowledge and expertise associated with applications specific to individual customers&nbsp;<br \/>- Ensure contractual SLA is maintained&nbsp;<br \/>&nbsp;<\/span><\/span><\/p>\\n<p>&nbsp;<\/p>\\n<p><span style=\\\"color: #4a4a4a;\\\"><strong><span style=\\\"font-size: inherit;\\\">Concentrix is a great match if you:&nbsp;<\/span><\/strong><\/span><\/p>\\n<p>&nbsp;<\/p>\\n<p><span style=\\\"color: #4a4a4a;\\\"><span style=\\\"font-size: inherit;\\\">- Have a proficient or bilingual level of Polish, and advanced level of English&nbsp;<br \/>- Have minimum of 1-year relevant experience in fashion retail or retail&nbsp;<br \/>- Have knowledge of sales techniques (up-\/cross-selling, objection handling, etc)&nbsp;<br \/>- Are Customer Driven, motivated to work in sales, opportunistic in creating sales leads&nbsp;<br \/>- Can conduct effective qualification skills to ensure a comprehensive understanding of customer needs&nbsp;<br \/>- Have exceptional customer-facing and customer-care skills&nbsp;<br \/>- Have working knowledge of IT platforms, equipment, and applications: Windows\/MS Office&nbsp;<\/span><\/span><\/p>\\n<p><br \/><br \/><\/p>\\n<p><span style=\\\"color: #4a4a4a;\\\"><strong><span style=\\\"font-size: inherit;\\\">What&rsquo;s in it for you&nbsp;<\/span><\/strong><\/span><\/p>\\n<p>&nbsp;<\/p>\\n<p><span style=\\\"color: #4a4a4a;\\\"><span style=\\\"font-size: inherit;\\\">- Full-time 39 hours\/week contract: Monday to Friday&nbsp;from 8:00 to 19:00<br \/>- Salary 19.623 euros gross\/year + up to 1.200 euros gross\/year in bonus&nbsp;<br \/>- Central location in Barcelona&nbsp;<br \/>- Bring-a-friend (referral) bonus opportunities&nbsp;<br \/>- Full paid training on the company and the project you'll be working on&nbsp;<br \/>- Career development programs, specialized courses&nbsp;<br \/>&nbsp;<\/span><\/span><\/p>\\n<p><span style=\\\"color: #4a4a4a;\\\"><span style=\\\"font-size: inherit;\\\">Experience the best version of you!&nbsp;<\/span><\/span><\/p>\\n<p>&nbsp;<\/p>\\n<p><span style=\\\"color: #4a4a4a;\\\"><span style=\\\"font-size: inherit;\\\">At Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.&nbsp;<\/span><\/span><\/p>\\n<p><span style=\\\"color: #4a4a4a;\\\"><span style=\\\"font-size: inherit;\\\">If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;&nbsp;<\/span><\/span><\/p>\\n<p>&nbsp;<\/p>\\n<p><span style=\\\"color: #4a4a4a;\\\"><span style=\\\"font-size: inherit;\\\">Concentrix is an equal opportunity employer&nbsp;<\/span><\/span><\/p>\\n<p><span style=\\\"color: #4a4a4a;\\\"><span style=\\\"font-size: inherit;\\\">We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. 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Generate and adjust staff work schedules (shift planning), ensuring adequate coverage by campaign, channel, and schedule.\u00a0<\/span><\/p><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\">\u2022 Coordinate with Operations on vacation, leave, and absence planning, considering the impact on service.\u00a0<\/span><\/p><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\">\u2022 Evaluate deviations between planned and executed schedules, proposing corrective actions and improvements.\u00a0<\/span><\/p><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\"><i><u><span><\/span><\/u><\/i>\u00a0<\/span><\/p><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\"><i><u>Other related functions:<\/u><\/i>\u00a0<\/span><\/p><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\">\u2022 Review completed forecasts, schedules, and plans developed by team members to ensure completion, accuracy, and adherence to 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We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p><span style=\\\"color:#374151\\\">The <\/span><span style=\\\"color:#111827\\\"><b>Senior Solution Architect<\/b><\/span> is responsible for designing automation solutions that help clients transform customer experiences, improve operational efficiency, and unlock measurable business value. 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Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program, 401(k) retirement plan, paid time off and holidays.<\/p><p><br \/><br \/><\/p><p>The deadline to apply for this position is 10\/26\/2026. <\/p><br \/><p>As part of the hiring process, candidates may be required to undergo background screening and identity verification, where permitted by applicable law and consistent with the requirements of the role. Certain verification processes used by the Company or its service providers may involve technologies that rely on biometric identifiers or biometric information, where permitted by law. If biometric identifiers or biometric information are collected, used, or stored, the Company will provide the legally required disclosures and obtain any required written consent prior to such collection, and will handle such information in accordance with applicable biometric privacy laws and Company policies.<\/p><p>\u00a0<\/p><p>#LI-Remote<\/p><p>#Concentrix<\/p><p><br \/><b>Physical and Mental Requirements:<br \/>\u00a0<br \/><\/b>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p><p><b>\u00a0<\/b><\/p><p><b>Equal Employment Opportunity:<br \/><br \/><\/b><\/p><p>Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.<\/p><p>\u00a0<\/p><p>For more information regarding your EEO rights as an applicant, please visit the following websites:<\/p><p><span style=\\\"color:#007380\\\">\u00b7\u00a0\u00a0\u00a0\u00a0<\/span><a target=\\\"_blank\\\" href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf\\\"><span style=\\\"color:#0000ff\\\"><u>English<\/u><\/span><\/a><span style=\\\"color:#007380\\\">\u00a0\u00a0 <\/span><\/p><p><span style=\\\"color:#007380\\\">\u00b7\u00a0\u00a0\u00a0<\/span><a target=\\\"_blank\\\" href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf\\\"><span style=\\\"color:#0000ff\\\"><u>Spanish<\/u><\/span><\/a><span style=\\\"color:#007380\\\"> <\/span><\/p><p><\/p><p><b>Accommodation:<br \/><br \/><\/b><\/p><p><span style=\\\"color:#000000\\\">Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.\u00a0If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <\/span><a target=\\\"_blank\\\" href=\\\"mailto:app.acco@concentrix.com\\\"><span style=\\\"color:#007380\\\"><u>app.acco@concentrix.com<\/u><\/span><\/a><span style=\\\"color:#000000\\\">.\u00a0 All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/span><\/p><p><span style=\\\"color:#ff0000\\\">\u00a0<\/span><\/p><p><b>Artificial Intelligence:<br \/><br \/><\/b><\/p><p><span style=\\\"color:#000000\\\">As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. 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This role is responsible for effectively articulating the value of products or services to customers.\",\"long_description\":\"<p><b><span style=\\\"font-size:inherit\\\">Key Responsibilities:<\/span><\/b><\/p><ul><li><span style=\\\"font-size:inherit\\\">Identify and prospect new B2B clients through cold calling, email outreach, LinkedIn, networking, and referrals<\/span><\/li><li><span style=\\\"font-size:inherit\\\">Qualify leads based on business needs, budget, and decision-making potential (BANT \/ MEDDICC framework)<\/span><\/li><li><span style=\\\"font-size:inherit\\\">Conduct discovery calls and product presentations tailored to corporate clients<\/span><\/li><li><span style=\\\"font-size:inherit\\\">Develop and maintain strong relationships with key decision-makers and stakeholders<\/span><\/li><li><span style=\\\"font-size:inherit\\\">Manage the full sales cycle from lead generation to negotiation and closing<\/span><\/li><li><span style=\\\"font-size:inherit\\\">Collaborate with Marketing to optimize lead generation campaigns and messaging<\/span><\/li><li><span style=\\\"font-size:inherit\\\">Maintain accurate records of all activities in the CRM (e.g., Salesforce, HubSpot)<\/span><\/li><li><span style=\\\"font-size:inherit\\\">Achieve and exceed monthly acquisition and revenue targets<\/span><\/li><li><span style=\\\"font-size:inherit\\\">Conduct market and competitor analysis to identify new business opportunities<\/span><\/li><\/ul><br \/><p style=\\\"color:!important\\\"><b><span style=\\\"font-size:inherit\\\">Minimum Requirements - Must Have:<\/span><\/b><\/p><p style=\\\"color:!important\\\">At least 12 months of outbound sales experience<br \/>At least 6 months of cold-calling experience<br \/>HS \/ SHS Graduate<br \/>Strong communication skills - CSVAR High B2 and above<br \/>Comfortable working in a high-volume calling and high-rejection environment; must be resilient and target-driven<br \/>Strong objection handling and probing skills<\/p><p style=\\\"color:!important\\\">Experience dealing with business owners or decision-makers is preferred<\/p><p style=\\\"color:!important\\\"><br \/><b><span style=\\\"font-size:inherit\\\">Preferred Profile - Strong Preference:<\/span><\/b><br \/>1-2&#43; years of outbound B2B sales experience<br \/>Proven cold-calling and prospecting background<br \/>Experience in any of the following:<br \/>Lead Generation \/ Prospecting<br \/>Appointment Setting<br \/>Merchant Acquisition<br \/>Industry background in any of the following is highly preferred: SaaS, Telecommunications, Digital Advertising, Logistics, or BPO Outbound Sales<\/p>\",\"ats_external_id\":\"R1771092\",\"location\":\"Makati City\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-12T20:56:48.539+08:00\",\"created_at\":\"2026-10-09T00:06:11.681+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNzc2NA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Makati-City---SLC\/B2B-Pre-Sales_R1771092\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"B2B Sales\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"b67da9176e3d1063315edce36dd07e4b\",\"descriptor\":\"Concentrix CVG Philippines, Inc.\",\"reference_id\":\"YPH08\",\"organization_reference_id\":\"YPH08\"},\"language\":[],\"location\":{\"city\":\"Makati City\",\"state\":null,\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"1226\",\"primary_location\":{\"id\":\"PH-MAK-RUFIN-Y0\",\"wid\":\"b67da9176e3d1062f9e37bc9b0b6c222\",\"descriptor\":\"PHL Makati City - SLC\"}},\"languages\":null,\"recruiter\":{\"email\":{\"wid\":\"f365fe40ffdc104c576cca3906c00001\",\"address\":\"brian.magnayi@concentrix.com\"},\"last_name\":\"Magnayi\",\"first_name\":\"Brian\"},\"categories\":[{\"id\":\"CF B2B Sales\",\"wid\":\"97ce316084a210142296b42c74b40000\",\"descriptor\":\"B2B Sales\"}],\"recruiters\":[{\"id\":\"100829049\",\"wid\":\"60219339f7a01064adfacfad5bf9e250\",\"descriptor\":\"MC Valenciano (100829049)\"},{\"id\":\"017848\",\"wid\":\"db67be7c37fa10053b4b28bf2c910000\",\"descriptor\":\"Brian Magnayi (017848)\"},{\"id\":\"102475022\",\"wid\":\"771bdb8e659510375b0979ce0ca10000\",\"descriptor\":\"John Paul Luigi Mingoa (102475022)\"},{\"id\":\"017413\",\"wid\":\"ad6658a0dd1910053b36bbcc81e20000\",\"descriptor\":\"Marely Carmela Valdez (017413)\"},{\"id\":\"102185421\",\"wid\":\"73e197c0f43c10199b6db53347470000\",\"descriptor\":\"Jass Balindo (102185421)\"},{\"id\":\"019102\",\"wid\":\"78893d07c56a10053ba27d1d29e90000\",\"descriptor\":\"Joana Santiago (019102)\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"DSSI02CA\",\"wid\":\"de5750ec107b1014237e8d32a68c0000\",\"descriptor\":\"Specialist, Customer Acquisition\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-390199\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Makati-City---SLC\/B2B-Pre-Sales_R1771092\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Makati-City---SLC\/B2B-Pre-Sales_R1771092\/apply\",\"job_requisition_id\":\"R1771092\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"wid\":\"f365fe40ffdc104c576cca3906c00001\",\"address\":\"brian.magnayi@concentrix.com\"},\"last_name\":\"Magnayi\",\"first_name\":\"Brian\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1771092\",\"wid\":\"e4aa2146d7bb1035310a0ce631130000\",\"descriptor\":\"R1771092 B2B Pre Sales (Evergreen) (Open)\"},\"recruiter_group\":[{\"email\":{\"wid\":\"f365fe40ffdc104c576cca3906c00001\",\"address\":\"brian.magnayi@concentrix.com\"},\"last_name\":\"Magnayi\",\"first_name\":\"Brian\"},{\"email\":{\"wid\":\"ec297acd813f1019b072c65b1a700003\",\"address\":\"jason.balindo@concentrix.com\"},\"last_name\":\"Balindo\",\"first_name\":\"Jass\"},{\"email\":{\"wid\":\"ce41dc93499710055688e90243590000\",\"address\":\"joanamae.santiago@concentrix.com\"},\"last_name\":\"Santiago\",\"first_name\":\"Joana\"},{\"email\":{\"wid\":\"1cd4b8074d7e10376b4313abd81a0003\",\"address\":\"johnpaulluigi.mingoa@concentrix.com\"},\"last_name\":\"Mingoa\",\"first_name\":\"John Paul Luigi\"},{\"email\":{\"wid\":\"8e0a68a0a3d6100556a4a412926c0001\",\"address\":\"marelycarmela.valdez@concentrix.com\"},\"last_name\":\"Valdez\",\"first_name\":\"Marely Carmela\"},{\"email\":{\"wid\":\"108a9bcf4333101556835940f9fe0001\",\"address\":\"francescamichaella.valenciano@concentrix.com\"},\"last_name\":\"Valenciano\",\"first_name\":\"MC\"}],\"requisition_type\":null,\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_9A\",\"wid\":\"0227dc387a09018bf2c30105e165b735\",\"descriptor\":\"Grade 9A\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":null,\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"900\",\"campaign_id\":\"27763\",\"campaign_title\":\"Specialist, Renewal Sales R1771082\",\"campaign_type\":\"job_application\",\"job_title\":\"B2B Post Sales\",\"street\":\"PHL Makati City - SLC\",\"address\":\"PHL Makati City - SLC\",\"city\":\"Makati City\",\"state\":null,\"postal_code\":\"1226\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"\",\"long_description\":\"<p><b><span style=\\\"font-size:inherit\\\">You Have:<\/span><\/b><\/p><ul><li><span style=\\\"font-size:inherit\\\">2&#43; years of experience working in a customer service or sales capacity<\/span><\/li><li><span style=\\\"font-size:inherit\\\">Prior success in achievement of personal and team sales quota\/goals<\/span><\/li><li><span style=\\\"font-size:inherit\\\">Experience in high-volume calling<\/span><\/li><li><span style=\\\"font-size:inherit\\\">Experience learning new technology and data<\/span><\/li><li><span style=\\\"font-size:inherit\\\">Problem solving skills<\/span><\/li><li><span style=\\\"font-size:inherit\\\">Excellent knowledge of MS Office programs<\/span><\/li><li><span style=\\\"font-size:inherit\\\">Experience working with <\/span><a target=\\\"_blank\\\" href=\\\"http:\/\/salesforce.com\/\\\"><span style=\\\"color:#000000\\\"><span style=\\\"font-size:inherit\\\">Salesforce.com<\/span><\/span><\/a><span style=\\\"font-size:inherit\\\"> or similar CRM<\/span><\/li><li><span style=\\\"font-size:inherit\\\">Experience or willingness to work from home<\/span><\/li><\/ul><br \/><p><b><span style=\\\"font-size:inherit\\\">You will:<\/span><\/b><\/p><ul><li><span style=\\\"font-size:inherit\\\">Work within a dedicated territory and team for your assigned client to achieve your revenue-based quota by selling renewals\/services, may offer up- sell opportunities.<\/span><\/li><li><span style=\\\"font-size:inherit\\\">Provide accurate weekly\/ monthly\/ quarterly sales forecast<\/span><\/li><li><span style=\\\"font-size:inherit\\\">Mastery of product knowledge and technical understanding of services to assess client requirements<\/span><\/li><li><span style=\\\"font-size:inherit\\\">Initiate steps to help customer concerns\/roadblocks prohibiting satisfaction or product usage<\/span><\/li><li><span style=\\\"font-size:inherit\\\">Manage external competitive pressures and handle objections to retain customers or win new customers<\/span><\/li><li><span style=\\\"font-size:inherit\\\">Manage high volume of customer contacts through phone and email each day \u2013 majority of communication is outbound<\/span><\/li><li><span style=\\\"font-size:inherit\\\">Work with your team and management to provide a professional experience during all interactions with customers and prospects<\/span><\/li><li><span style=\\\"font-size:inherit\\\">Maintain the customer management system (CRM) to ensure all relevant data is captured<\/span><\/li><li><span style=\\\"font-size:inherit\\\">Undertake sales motions which might include lead qualification, lead conversion, health checks, being the voice of the customer, or renewing contracts.<\/span><\/li><\/ul>\",\"ats_external_id\":\"R1771082\",\"location\":\"Makati City\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-12T20:56:44.253+08:00\",\"created_at\":\"2026-10-09T00:06:11.482+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNzc2Mw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Makati-City---SLC\/B2B-Post-Sales_R1771082\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"B2B Sales\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"b67da9176e3d1063315edce36dd07e4b\",\"descriptor\":\"Concentrix CVG Philippines, Inc.\",\"reference_id\":\"YPH08\",\"organization_reference_id\":\"YPH08\"},\"language\":[],\"location\":{\"city\":\"Makati City\",\"state\":null,\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"1226\",\"primary_location\":{\"id\":\"PH-MAK-RUFIN-Y0\",\"wid\":\"b67da9176e3d1062f9e37bc9b0b6c222\",\"descriptor\":\"PHL Makati City - SLC\"}},\"languages\":null,\"recruiter\":{\"email\":{\"wid\":\"f365fe40ffdc104c576cca3906c00001\",\"address\":\"brian.magnayi@concentrix.com\"},\"last_name\":\"Magnayi\",\"first_name\":\"Brian\"},\"categories\":[{\"id\":\"CF B2B Sales\",\"wid\":\"97ce316084a210142296b42c74b40000\",\"descriptor\":\"B2B Sales\"}],\"recruiters\":[{\"id\":\"100829049\",\"wid\":\"60219339f7a01064adfacfad5bf9e250\",\"descriptor\":\"MC Valenciano (100829049)\"},{\"id\":\"017848\",\"wid\":\"db67be7c37fa10053b4b28bf2c910000\",\"descriptor\":\"Brian Magnayi (017848)\"},{\"id\":\"102475022\",\"wid\":\"771bdb8e659510375b0979ce0ca10000\",\"descriptor\":\"John Paul Luigi Mingoa (102475022)\"},{\"id\":\"103541636\",\"wid\":\"2880ae41a0f6101ebf4515223a210000\",\"descriptor\":\"Justine Kimverly Bulahan (103541636)\"},{\"id\":\"017413\",\"wid\":\"ad6658a0dd1910053b36bbcc81e20000\",\"descriptor\":\"Marely Carmela Valdez (017413)\"},{\"id\":\"102185421\",\"wid\":\"73e197c0f43c10199b6db53347470000\",\"descriptor\":\"Jass Balindo (102185421)\"},{\"id\":\"019102\",\"wid\":\"78893d07c56a10053ba27d1d29e90000\",\"descriptor\":\"Joana Santiago (019102)\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"DSSI02RS\",\"wid\":\"7b9067c88e321014237d3d1e64a40000\",\"descriptor\":\"Specialist, Renewal Sales\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-390175\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Makati-City---SLC\/B2B-Post-Sales_R1771082\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Makati-City---SLC\/B2B-Post-Sales_R1771082\/apply\",\"job_requisition_id\":\"R1771082\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"wid\":\"f365fe40ffdc104c576cca3906c00001\",\"address\":\"brian.magnayi@concentrix.com\"},\"last_name\":\"Magnayi\",\"first_name\":\"Brian\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1771082\",\"wid\":\"e4aa2146d7bb103530627a0a838d0000\",\"descriptor\":\"R1771082 B2B Post Sales (Evergreen) (Open)\"},\"recruiter_group\":[{\"email\":{\"wid\":\"f365fe40ffdc104c576cca3906c00001\",\"address\":\"brian.magnayi@concentrix.com\"},\"last_name\":\"Magnayi\",\"first_name\":\"Brian\"},{\"email\":{\"wid\":\"ec297acd813f1019b072c65b1a700003\",\"address\":\"jason.balindo@concentrix.com\"},\"last_name\":\"Balindo\",\"first_name\":\"Jass\"},{\"email\":{\"wid\":\"ce41dc93499710055688e90243590000\",\"address\":\"joanamae.santiago@concentrix.com\"},\"last_name\":\"Santiago\",\"first_name\":\"Joana\"},{\"email\":{\"wid\":\"1cd4b8074d7e10376b4313abd81a0003\",\"address\":\"johnpaulluigi.mingoa@concentrix.com\"},\"last_name\":\"Mingoa\",\"first_name\":\"John Paul Luigi\"},{\"email\":{\"wid\":\"ca9caf0b890e101ecb1cbb532c1c0001\",\"address\":\"justinekimverly.bulahan@concentrix.com\"},\"last_name\":\"Bulahan\",\"first_name\":\"Justine Kimverly\"},{\"email\":{\"wid\":\"8e0a68a0a3d6100556a4a412926c0001\",\"address\":\"marelycarmela.valdez@concentrix.com\"},\"last_name\":\"Valdez\",\"first_name\":\"Marely Carmela\"},{\"email\":{\"wid\":\"108a9bcf4333101556835940f9fe0001\",\"address\":\"francescamichaella.valenciano@concentrix.com\"},\"last_name\":\"Valenciano\",\"first_name\":\"MC\"}],\"requisition_type\":null,\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_9A\",\"wid\":\"0227dc387a09018bf2c30105e165b735\",\"descriptor\":\"Grade 9A\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":null,\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"901\",\"campaign_id\":\"27762\",\"campaign_title\":\"Professional, BI Analyst (TCF) R1771071\",\"campaign_type\":\"job_application\",\"job_title\":\"B2B SNL\",\"street\":\"PHL Makati City - 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Today.\\n\\nThe future team member that will lead our decisions for customers and partners by developing and providing data through data analysis and by creating reports of patterns, insights and trends. Reporting to the Manager of Business Intelligence, You will mine data from a variety of data resources to design impact recommendations to our partners. The Business Intelligence Analyst will create specifications for reports and analysis based on in-depth assessment and understanding of our needs and data available. Along the way you will have access to excellent training opportunities to grow and enhance your skills and career. At Concentrix, you can Own Your Future!\",\"long_description\":\"<p><b>You Have:<\/b><\/p><ul><li>Proficient knowledge of expanded analysis tools (such as OLTP\/OLAP data structures, Advanced Excel (can maintain complex spreadsheets), Tableau, Salesforce, Power BI, Business Objects)<\/li><li>Proficient knowledge of domain languages (such as SQL Query, HIVE QL)<\/li><li>Apply moderately complex statistical methods (such as deviations, quartiles)<\/li><li>2\u20135 years of related experience to reflect skills and talent necessary for this role<\/li><li>Practical sales motion knowledge<\/li><li>Practical industry and demographic understanding in one of the following: (hardware, software, SaaS, healthcare or industrial)<\/li><li>Proficiency in all Microsoft products especially Word, Excel (can maintain complex spreadsheets) and PowerPoint<\/li><li>Bachelor&#39;s Degree of Diploma in computer science, finance or statistics\/mathematics<\/li><li>4&#43; years&#39; experience in data-driven business insight recommendations, business analytics, dashboard design experience<\/li><\/ul><p><br \/><b>You will:<\/b><\/p><ul><li>Interpret moderately complex goals, trends, risks and areas for improvement by collecting, analyzing and reporting on key metrics and conclusions. 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The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. \\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nIn our Information Technology and Global Security team, you will deliver the latest technology infrastructure, transformative software solutions and industry-leading global security for our staff and clients. You will work with the best in the world to design, implement and strategize IT, security, application development, innovation, and solutions in today\u2019s hyperconnected world. You will be part of the technology team that is core to our vision of develop, build and run the future of Integrated Services.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nWe embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p><b>Responsibilities<\/b><\/p><ul><li><b>Provide Technical Support:<\/b> Respond to incoming support requests via phone, email, chat, and ticket, addressing IT issues and inquiries for employees across the company regions.<\/li><li><b>Troubleshoot and Resolve Issues:<\/b> Diagnose and solve common technical problems related to desktops, laptops, mobile devices, printers, VPN, Access related concerns and company-specific applications.<\/li><li><b>Manage User Accounts:<\/b> Handle user access, including password resets, account creation, and permissions management for various systems (e.g., Active Directory, O365, VPN).<\/li><li><b>Document and Track:<\/b> Accurately log all support interactions and resolutions in our ticketing system.<\/li><li><b>Escalate Problems:<\/b> Escalate complex or unresolved issues to next level of support or other specialized teams, ensuring a smooth transition and follow-up.<\/li><li><b>Maintain Knowledge Base:<\/b> Contribute to and maintain our internal knowledge base with up-to-date solutions, guides, and best practices.<\/li><li><b>Collaborate with Teams:<\/b> Work closely with other IT teams to ensure a consistent and effective support process.<\/li><\/ul><p><b>Qualifications<\/b><\/p><ul><li>Proven experience in an IT help desk or service desk role.<\/li><li>Strong knowledge of Windows and macOS operating systems.<\/li><li>Familiarity with Microsoft Office 365, Active Directory, and remote access tools.<\/li><li>Excellent problem-solving skills and the ability to think critically under pressure.<\/li><li>Outstanding communication skills, both written and verbal, English Proficient, with a customer-centric attitude.<\/li><li>Ability to work in a fast-paced, global environment and manage multiple priorities.<\/li><\/ul><br \/><ul><li>Complete all assigned, mandatory training within the timeframe provided<\/li><li>Conduct and\/or participate in regularly scheduled 1:1 meetings with direct manager and\/or direct reports<\/li><\/ul>\",\"ats_external_id\":\"R1765913\",\"location\":\"Makati City\",\"job_type\":\"full_time\",\"salary\":\"29773.58\",\"salary_type\":\"monthly\",\"salary_currency\":\"PHP\",\"updated_at\":\"2026-10-14T00:10:35.506+08:00\",\"created_at\":\"2026-10-08T18:05:53.064+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNzczOA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Makati-City---SLC\/Technical-I--Global-Service-Desk_R1765913\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"IT Infrastructure Shared Services\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"b67da9176e3d1063315edce36dd07e4b\",\"descriptor\":\"Concentrix CVG Philippines, Inc.\",\"reference_id\":\"YPH08\",\"organization_reference_id\":\"YPH08\"},\"location\":{\"city\":\"Makati City\",\"state\":null,\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"1226\",\"primary_location\":{\"id\":\"PH-MAK-RUFIN-Y0\",\"wid\":\"b67da9176e3d1062f9e37bc9b0b6c222\",\"descriptor\":\"PHL Makati City - 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Antananarivo\",\"street\":\"MDG Antananarivo - Zone ZITAL Ankorondrano - B\u00e2timent 15A - acc\u00e8s par Marais Masay\",\"address\":\"MDG Antananarivo - Zone ZITAL Ankorondrano - B\u00e2timent 15A - acc\u00e8s par Marais Masay\",\"city\":null,\"state\":\"Antananarivo\",\"postal_code\":\"101\",\"region\":null,\"country\":\"Madagascar\",\"short_description\":\"\",\"long_description\":\"<p><b>Rejoignez une \u00e9quipe d\u00e9di\u00e9e \u00e0 l\u2019excellence de la relation client !<\/b><\/p><p><b>Qui sommes-nous ?<\/b><\/p><p>Concentrix est une entreprise internationale implant\u00e9e dans plus de 70 pays. Sp\u00e9cialistes de l&#39;am\u00e9lioration de l&#39;exp\u00e9rience client et de l&#39;optimisation des processus m\u00e9tiers, nous aidons les entreprises \u00e0 se transformer et atteindre l&#39;excellence, dans un environnement inclusif, collaboratif et innovant.<\/p><p><b>Votre mission en tant que Responsable qualit\u00e9<\/b><\/p><p>Votre r\u00f4le principal sera de piloter et d\u2019animer la d\u00e9marche qualit\u00e9 de l\u2019activit\u00e9, en veillant au respect des exigences du client et \u00e0 l\u2019am\u00e9lioration continue des performances, dans un environnement T\u00e9l\u00e9com. Vous aurez pour missions de :<\/p><ul><li>Structurer et animer le processus qualit\u00e9 de l\u2019activit\u00e9 : suivi des plans d\u2019actions, animation des instances qualit\u00e9 et participation aux comit\u00e9s de direction<\/li><li>Superviser l\u2019\u00e9quipe en charge de la qualit\u00e9 et contribuer \u00e0 sa s\u00e9lection, sa formation, son d\u00e9veloppement et \u00e0 l\u2019\u00e9valuation de ses performances, conform\u00e9ment aux politiques de l\u2019organisation et aux exigences du client<\/li><li>\u00c9valuer l\u2019efficacit\u00e9 des dispositifs qualit\u00e9 et collaborer avec les diff\u00e9rentes parties prenantes \u00e0 la d\u00e9finition et \u00e0 la mise en \u0153uvre des plans d\u2019am\u00e9lioration.<\/li><li>Veiller au respect des exigences et standards qualit\u00e9 du client<\/li><li>D\u00e9velopper de solides relations de travail avec les principales parties prenantes internes et favoriser une culture d\u2019am\u00e9lioration continue<\/li><li>Accompagner les projets dans la pr\u00e9paration des audits client et soutenir les \u00e9quipes dans l\u2019utilisation des outils et m\u00e9thodes qualit\u00e9<\/li><li>Former et sensibiliser les managers aux d\u00e9marches qualit\u00e9, aux standards, aux bonnes pratiques et aux processus d\u2019am\u00e9lioration continue<\/li><li>Coordonner les actions avec la Formation et les Op\u00e9rations afin de garantir la coh\u00e9rence entre les processus qualit\u00e9, les pratiques op\u00e9rationnelles et les actions de formation<\/li><\/ul><p><b>Ce que nous vous offrons<\/b><\/p><p>Chez Concentrix, nous faisons de la valorisation de nos talents une priorit\u00e9. Voici les avantages uniques que nous proposons pour reconna\u00eetre votre contribution :<\/p><p><b>R\u00e9mun\u00e9ration et avantages :<\/b><\/p><ul><li>Un contrat CDI de 40 heures par semaine.<\/li><li>Une prime variable selon vos r\u00e9sultats.<\/li><li>Une mutuelle sant\u00e9 compl\u00e9mentaire \u00e0 partir de votre 6\u00e8me mois d&#39;int\u00e9gration<\/li><li>Un acc\u00e8s \u00e0 la cantine et au transport du personnel<\/li><\/ul><p><b>Conditions de travail optimales :<\/b><\/p><ul><li>Une formation continue pour le d\u00e9veloppement de vos comp\u00e9tences.<\/li><li>Un environnement de travail valorisant la qualit\u00e9 de vie au travail.<\/li><li>Des perspectives d\u2019\u00e9volution professionnelle.<\/li><\/ul><p><b>Le profil recherch\u00e9<\/b><\/p><p>Nous recherchons des talents qui poss\u00e8dent :<\/p><ul><li>Une exp\u00e9rience solide d\u2019au moins 2 ans dans le management et le pilotage de la Qualit\u00e9. Une premi\u00e8re exp\u00e9rience dans le secteur du telco serait un r\u00e9el atout<\/li><li>Une aptitude naturelle au leadership et \u00e0 la gestion d\u2019\u00e9quipe<\/li><li>Un esprit dynamique, proactif et orient\u00e9 solutions, avec une forte culture de l\u2019am\u00e9lioration continue<\/li><li>De solides capacit\u00e9s d\u2019analyse et de pilotage de la performance<\/li><li>Une capacit\u00e9 \u00e0 travailler en transverse avec les Op\u00e9rations, la Formation et les diff\u00e9rentes parties prenantes<\/li><\/ul><p><b>Notre processus de recrutement<\/b><\/p><p>1. Entretien individuel avec un membre de l&#39;\u00e9quipe recrutement<\/p><p>2. Revue du profil selon nos outils de test interne<\/p><p>3. Entretien de validation (30 minutes) : une discussion approfondie pour valider vos comp\u00e9tences et aligner vos ambitions avec notre culture.<\/p><p>Pr\u00eat(e) \u00e0 relever ce d\u00e9fi ? Rejoignez l\u2019aventure Concentrix, l\u00e0 o\u00f9 innovation et satisfaction client se rencontrent !<\/p>\",\"ats_external_id\":\"R1770911\",\"location\":\"Antananarivo\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-12T20:56:18.669+08:00\",\"created_at\":\"2026-10-08T18:05:50.010+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNzczMA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MDG-Antananarivo---Zone-ZITAL-Ankorondrano---Btiment-15A---accs-par-Marais-Masay\/Responsable-Qualit--F-H----Antananarivo_R1770911\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Quality\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"language\":[],\"location\":{\"city\":null,\"state\":\"Antananarivo\",\"country\":{\"wid\":\"db69cea6446c11de98360015c5e6daf6\",\"iso2\":\"MG\",\"iso3\":\"MDG\",\"descriptor\":\"Madagascar\",\"iso_numeric\":\"450\"},\"postal_code\":\"101\",\"primary_location\":{\"id\":\"MG-ANT-ZITAL-01\",\"wid\":\"f184179ac01f101492a1ec5b04b00000\",\"descriptor\":\"MDG Antananarivo - 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On-site - High Tech Industry  HT04\",\"street\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"address\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"postal_code\":\"8020\",\"region\":null,\"country\":\"Spain\",\"short_description\":\"The Advisor I, B2B Sales position interfaces with customers via inbound calls, outbound calls, or through the Internet for the purpose of selling basic products and services. This position is responsible for processing customer orders and sales, providing\/receiving information, selling client products\/service, as well as providing basic customer service support.\",\"long_description\":\"<p><span style=\\\"color:#000000\\\"><b>Experience the power of a game-changing career\u00a0\u00a0<\/b><\/span><\/p><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\">Want to be part of an innovative and growing team? We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries.\u00a0\u00a0\u00a0\u00a0<\/span><\/p><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\">If you\u2019re looking to grow and be inspired, as a Lead Generator in Barcelona (hybrid), you will be part of our team of game-changers who are powering the brands of the future in tech.\u00a0\u00a0\u00a0\u00a0<\/span><\/p><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\">Career growth and personal development\u00a0\u00a0\u00a0\u00a0<\/span><\/p><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\">This is a great opportunity to experience the power of what\u2019s next and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed.\u00a0\u00a0\u00a0\u00a0<\/span><\/p><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\"><b>What you will do in this role\u00a0\u00a0\u00a0\u00a0<\/b><\/span><\/p><br \/><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\">- Work on accounts (from the prioritized RAD quadrant) for MM\/CEP to improve segmentation data in Microsoft Dynamics and SFDC (CEP A &#43; MM accounts)\u00a0<br \/>- Follow up on the events, online demand, manage qualification of the leads and deliver good quality data to sales\u00a0<br \/>- Support leads generation: Run local promotional offers \u2013 including stock cleaning promo, bundle offering, new products, etc.\u00a0<br \/>- Profiling contact details for customers \u2013 MM\/ CEP- improving the quality of data in the system\u2013 its linked with the whole profiling (improving segmentation data) as in point\u00a0<br \/>- Transform unqualified leads into qualified leads, and if not fully BANT qualified, at least profiled leads\u00a0<br \/>- Cooperate with country marketing team members to support marketing lead generation post \u2013 activities (customer contact details update, etc.)\u00a0<br \/>- Cooperate (not overlap) in telemarketing projects to create qualified opportunities for ISRs\/telesales\u00a0<br \/>- Cooperate with the telesales\/sales team for lead hand overs and follow up into opportunities\u00a0<\/span><\/p><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\">\u00a0\u00a0\u00a0<\/span><\/p><br \/><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\"><b>Concentrix is a great match if you:\u00a0\u00a0<\/b><\/span><\/p><br \/><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\">- Are proficient or bilingual in French with intermediate English level \u00a0<br \/>- Have sales process knowledge\/background\u00a0<br \/>- Are passionate for sales and technology\u00a0<br \/>- Have IT literacy skills\u00a0<br \/>- Are reliable and able to work toward objectives and keep commitments\u00a0<\/span><\/p><br \/><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\">Don\u2019t meet every requirement? No worries. We\u2019re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don\u2019t check every box, we still encourage you to apply. We\u2019ll do our best to match you with the right job, whether it\u2019s this one or another role.\u00a0\u00a0\u00a0\u00a0<\/span><\/p><br \/><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\">What\u2019s in it for you\u00a0\u00a0\u00a0\u00a0<\/span><\/p><br \/><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\">- Full-time contract, 39 hours\/week: Monday to Friday 09:00 to 18:00 \u00a0<br \/> - Salary base of \u00a0<\/span>19623,94 euros gross\/year &#43; up to 4,000<span style=\\\"color:#000000\\\">euros gross\/year<\/span> &#43; medical insurance<span style=\\\"color:#000000\\\"><br \/> - Friends hunting (referral) bonus \u00a0<br \/> - Great office location in Barcelona<br \/> - Full paid training about the company and the project you will be working on \u00a0<br \/> - Career development program and specialized courses\u00a0\u00a0<\/span><\/p><br \/><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\">Experience the best version of you!\u00a0\u00a0\u00a0\u00a0<\/span><\/p><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\">At Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.\u00a0\u00a0\u00a0\u00a0<\/span><\/p><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\">If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d\u00a0\u00a0\u00a0\u00a0<\/span><\/p><br \/><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\">Concentrix is an equal opportunity employer\u00a0\u00a0\u00a0\u00a0<\/span><\/p><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\">We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/span><\/p><p>R1771042<\/p>\",\"ats_external_id\":\"R1771042\",\"location\":\"Barcelona, Barcelona\",\"job_type\":\"full_time\",\"salary\":\"1635.33\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-10-16T12:06:38.015+02:00\",\"created_at\":\"2026-10-08T16:04:12.795+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMTg5?\",\"apply_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMTg5\/apply?\",\"head_count\":\"300\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"B2B Sales\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"organization_reference_id\":\"WES05\"},\"location\":{\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"country\":{\"wid\":\"bd34c524a6a04ae6915f5d96fa086199\",\"iso2\":\"ES\",\"iso3\":\"ESP\",\"descriptor\":\"Spain\",\"iso_numeric\":\"724\"},\"postal_code\":\"8020\",\"primary_location\":{\"id\":\"ES-BAR-SELVA-01\",\"wid\":\"e3ece62c945d101d479c643715ac0000\",\"descriptor\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\"}},\"languages\":[\"English\",\"French\"],\"recruiter\":{\"email\":{\"address\":\"petronela.lukacova@concentrix.com\"},\"first_name\":\"Luk\u00e1\u010dov\u00e1, Petronela\"},\"categories\":[{\"descriptor\":\"CF B2B Sales\"}],\"recruiters\":[{\"id\":\"103359498\",\"wid\":\"8a8b4fbd69e7101f0d88e75e22230000\",\"descriptor\":\"Petronela Luk\u00e1\u010dov\u00e1 (103359498)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC3364\",\"descriptor\":\"Advisor I, B2B Sales\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-391254\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Barcelona---C-de-la-Selva-de-Mar-129\/Inbound-Sales-Representative--French-speaking----Hybrid---HS03_R1771042\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Barcelona---C-de-la-Selva-de-Mar-129\/Inbound-Sales-Representative--French-speaking----Hybrid---HS03_R1771042\/apply\",\"job_requisition_id\":\"R1771042\"}],\"organizations\":[{\"wid\":\"f9af6d726098012800e86f183c06bbbd\",\"descriptor\":\"COGS (SITE) Production Agent Direct\",\"reference_id\":\"PRODUCAGENT-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"03b990824a881025fd89802b11560000\",\"descriptor\":\"25547 - HPINC - 980008579\",\"reference_id\":\"980008579\",\"custom_reference_id\":\"980008579\",\"company_reference_id\":null},{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"custom_reference_id\":null,\"company_reference_id\":\"WES05\"},{\"wid\":\"acf580a1400b102651400e4eb8dc0000\",\"descriptor\":\"W0ZZEM Hpi Mm Cep Tlm Split\",\"reference_id\":\"W0ZZEM\",\"custom_reference_id\":\"W0ZZEM\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"gregory.menard@concentrix.com\"},\"first_name\":\"Gr\u00e9gory M\u00e9nard (102539282)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1771042\",\"wid\":\"3029647061a410352dd26fa3a4c30000\",\"descriptor\":\"Lead Generator (French-speaking) - On-site - High Tech Industry  HT04\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-spain\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"1\",\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"0\",\"auto_call\":\"0\",\"on_erp_listing\":null,\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"121\",\"campaign_id\":\"1068\",\"campaign_title\":\"LI Refuel SME\/Trainer\",\"campaign_type\":\"job_application\",\"job_title\":\"Sales Trainer\",\"street\":null,\"address\":null,\"city\":\"Sofia\",\"state\":\"Sofia City Province\",\"postal_code\":\"\",\"region\":\"Sofia\",\"country\":\"Bulgaria\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p data-pm-slice=\\\"1 1 []\\\">At <strong>Concentrix <\/strong>we offer revenue generation services under the <strong>B2B Sales Services<\/strong> business with a global footprint, accelerating B2B digital sales and customer success transformation for the world&rsquo;s best brands. With end-to-end capabilities across Strategy + Talent + Technology, we&rsquo;re helping clients scale faster, work smarter, and reliably grow their revenue through data-powered insights and proven methodologies.\u202f&nbsp;<br \/>\u202f&nbsp;<\/p>\\n<p>We embrace a high-performance culture that promotes growth, success, and opportunity for our employees, clients, and partners.\u202f&nbsp;<br \/>\u202f&nbsp;<\/p>\\n<p>Join us!\u202f\u202f<\/p>\\n<p>The <strong>Sales Trainer <\/strong>leads onboarding and ongoing learning for sales employees, delivering targeted training to strengthen product knowledge, sales processes, and systems expertise. Responsibilities include designing, planning, and conducting training and certification programs using diverse methods, while collaborating with internal and external stakeholders to create responsive, business-aligned content that promotes efficiency and productivity. This role acts as a strategic enabler for advertising sales teams, ensuring commercial readiness, operational excellence, and continuous capability development across Microsoft&rsquo;s advertising products and solutions. It supports the rollout of new sales motions, products, and platforms by equipping sellers with tools, insights, and confidence to drive customer success and revenue growth.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Key Responsibilities:<\/strong><\/p>\\n<ul>\\n<li><strong>Sales Readiness: <\/strong>Support rollout of new advertising products, platforms, and sales motions by equipping the sales team with required knowledge; develop and execute a consistent readiness framework to ensure ad-sales teams meet and exceed commercial KPIs (e.g., revenue attainment, advertiser satisfaction).<\/li>\\n<\/ul>\\n<ul>\\n<li><strong>Training Delivery: <\/strong>Facilitate onboarding and ongoing learning for sales employees;deliver targeted training on products, systems, and sales processes; deliver targeted<\/li>\\n<\/ul>\\n<p>&nbsp;trainings and coaching sessions on advertising solution selling, campaign optimization, and client engagement excellence.<\/p>\\n<ul>\\n<li><strong>Content Development &amp; Knowledge Management: <\/strong>Design and develop training materials, certification programs, and learning paths; use varied instructional methods (workshops, e-learning, simulations); maintain updated resources and structured documentation and ensure accessibility for global teams.<\/li>\\n<\/ul>\\n<ul>\\n<li><strong>Performance Measurement: <\/strong>Track training effectiveness and adoption; provide insights for continuous improvement; conduct skill gap analyses via deal reviews, call shadowing, and CRM insights to design tailored learning and performance improvement plans; facilitate continuous improvement by streamlining ad-sales processes, communication flows, and adoption of global standards for operational excellence.<\/li>\\n<\/ul>\\n<ul>\\n<li><strong>Stakeholder Engagement &amp; Capability Uplift: <\/strong>Drive continuous skill development across sales teams to improve productivity and customer success; manage multiple readiness streams and training calendars, adapting to changing timelines and priorities; collaborate with product teams, sales leadership, and external partners to align training with business needs.<\/li>\\n<\/ul>\\n<p><strong>Working hours: M\/F 10:00 - 19:00 - this is a Hybrid role from our office in Sofia<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Required Skills &amp; Qualifications:<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<ul>\\n<li><strong>Education &amp; Experience: <\/strong>\\n<ul>\\n<li>Bachelor&rsquo;s degree in business, Marketing, Communications, or related field (or equivalent experience);<\/li>\\n<li>At least 2+ years in a sales readiness or training-focused role within digital advertising or SaaS; experience delivering structured training or enablement programs;<\/li>\\n<li>At least 2+ years of coaching experience.<\/li>\\n<li>Proficiency in <strong>English <\/strong>level - both written and verbal.<\/li>\\n<\/ul>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li><strong>Sales &amp; Technical Expertise: <\/strong>\\n<ul>\\n<li>Strong knowledge of modern ad-sales techniques, consultative selling, and customer lifecycle management; advanced CRM skills (Salesforce or Dynamics 365) and proficiency in Microsoft Office (PowerPoint, Excel, Word, Visio);<\/li>\\n<li>Familiarity with consultative selling methodologies.<\/li>\\n<\/ul>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li><strong>Training &amp; Facilitation Skills: <\/strong>\\n<ul>\\n<li>Excellent presentation and facilitation skills for large audiences; ability to communicate strategies and platforms to varied audiences;<\/li>\\n<li>Proven ability to influence stakeholders across marketing, product, and sales functions;<\/li>\\n<li>Skilled in delivering engaging, interactive training sessions (virtual and in person); competence in creating learning content, certification programs, and blended learning experiences.<\/li>\\n<\/ul>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li><strong>Leadership &amp; Project Management: <\/strong>\\n<ul>\\n<li>Strong executive presence and ability to lead within peer group; able to manage multiple readiness streams; strong communicationand alignment with&nbsp; internal\/external partners; ability to assess training impact, identify gaps, and optimize programs; supporting adoption of new tools, platforms, and processes; proficiency in LMS platforms and virtual training tools.<\/li>\\n<\/ul>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Preferred Skills &amp; Qualifications<\/strong><\/p>\\n<ul>\\n<li>Certification in digital advertising or media platforms or familiarity with digital advertising ecosystems (e.g., Microsoft Advertising Certified Professional, Google Ads Certification, Meta Blueprint).<\/li>\\n<\/ul>\\n<ul>\\n<li>Passion for advertising innovation, data-driven storytelling, and helping sellers elevate client outcomes through creative, consultative solutions.<\/li>\\n<\/ul>\\n<p><strong>What we offer:&nbsp;<\/strong>&nbsp;<\/p>\\n<ul>\\n<li>\\n<p>Monthly transportation\/internet allowance&nbsp;<\/p>\\n<\/li>\\n<li>\\n<p>Bonus for important life events (marriage, birth or adoption of a child, university graduation)&nbsp;<\/p>\\n<\/li>\\n<li>\\n<p>Additional medical plan: health and dental care (fully covered by the employer)&nbsp;<\/p>\\n<\/li>\\n<li>\\n<p>Life insurance&nbsp;<\/p>\\n<\/li>\\n<li>\\n<p>Voluntary Sport Card (Multisport)&nbsp;<br \/>\u202f&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<p>Please send us your CV in <strong>English<\/strong>.\u202f&nbsp;<\/p>\\n<p>Only short-listed applicants will be contacted.&nbsp;<\/p>\\n<p>All applications will be treated as strictly confidential.&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p>Help us <strong>G.R.O.W.<\/strong> Join us!&nbsp;<\/p>\",\"ats_external_id\":\"BG-1068\",\"location\":\"Sofia, Sofia\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-15T02:59:03.363+03:00\",\"created_at\":\"2026-10-08T15:29:15.067+03:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMDY4?\",\"apply_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMDY4\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-bulgaria\",\"internal_job_listing\":\"1\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":\"1\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"353\",\"campaign_id\":\"1282\",\"campaign_title\":\"Deagostini \/ Hungarian \/ WAH in Czech Republic\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Advisor with Hungarian\",\"street\":\"CZE Prague - Vyskocilova 1481\/4 (9th floor)\",\"address\":\"CZE Prague - Vyskocilova 1481\/4 (9th floor)\",\"city\":\"Prague\",\"state\":null,\"postal_code\":\"14000\",\"region\":\"Remote\",\"country\":\"Czechia\",\"short_description\":\"Job Description Summary\\nThe Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0<\/h2><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0<\/h2><p>\u2022 High school diploma with three to six months of relevant experience preferred<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0<\/h2><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge.\u00a0 Works with close supervision and clearly defined procedures.\u00a0 Starting to demonstrate familiarity with client terminology, operating standards and procedures.\u00a0 Starter without sustained metric performance levels.<\/p><p><\/p>\",\"ats_external_id\":\"R1689451\",\"location\":\"Prague, Remote\",\"job_type\":\"full_time\",\"salary\":\"35000\",\"salary_type\":\"hourly\",\"salary_currency\":\"CZK\",\"updated_at\":\"2026-10-08T12:28:10.172+02:00\",\"created_at\":\"2026-10-08T12:22:40.549+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMjgy?\",\"apply_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMjgy\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-poland\",\"internal_job_listing\":\"1\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"1\",\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"1\",\"auto_call\":\"0\",\"on_erp_listing\":\"0\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"354\",\"campaign_id\":\"1280\",\"campaign_title\":\"Warner Bros \/ SLOVENIAN \/ WAH in Czech Republic\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Advisor with Slovenian | Home Office\",\"street\":null,\"address\":null,\"city\":\"Remote\",\"state\":null,\"postal_code\":null,\"region\":\"Remote\",\"country\":\"Czechia\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p class=\\\"typography-body-large-text-regular mb-800\\\">\ud83d\udccd Remote position within the Czech Republic | \ud83d\udd52 Full-time<\/p>\\n<p class=\\\"typography-body-large-text-regular mb-800\\\">Are you a fan of movies, TV shows, and the world of digital streaming? Do you enjoy helping people and solving their questions?<\/p>\\n<p class=\\\"typography-body-large-text-regular mb-800\\\">Join our team as a Customer Service Advisor and support users of one of the world&rsquo;s leading online streaming platforms. Every day you will help customers enjoy their favorite content without interruptions.<\/p>\\n<p class=\\\"typography-body-large-text-regular mb-800\\\"><strong>What will you do?<\/strong><\/p>\\n<ul class=\\\"typography-body-large-text-regular\\\">\\n<li>Communicate with customers via phone, email, live chat, and social media<\/li>\\n<li>Assist customers with service-related questions and account issues<\/li>\\n<li>Help resolve basic technical or user-related problems<\/li>\\n<li>Inform customers about new features and promotional offers<\/li>\\n<li>Work with internal systems and collaborate with your team<\/li>\\n<li>\ud83d\udcde All calls are inbound &ndash; no cold calling or sales.<\/li>\\n<\/ul>\\n<p class=\\\"typography-body-large-text-regular mb-800\\\"><strong>What we are looking for:<\/strong><\/p>\\n<ul class=\\\"typography-body-large-text-regular\\\">\\n<li>Native SLOVANIAN speaker<\/li>\\n<li>English at a communicative level (spoken and written)<\/li>\\n<li>Good computer skills and familiarity with MS Office<\/li>\\n<li>Ability to quickly understand customer needs and provide solutions<\/li>\\n<li>Strong communication and problem-solving skills<\/li>\\n<li>A customer-oriented mindset and team spirit<\/li>\\n<\/ul>\\n<p class=\\\"typography-body-large-text-regular mb-800\\\"><strong>\ud83d\udca1 This position is suitable for candidates without previous customer service experience.<\/strong><\/p>\\n<p class=\\\"typography-body-large-text-regular mb-800\\\"><strong>Working hours<\/strong><\/p>\\n<p class=\\\"typography-body-large-text-regular mb-800\\\">Shift-based schedule depending on the supported market:<\/p>\\n<p class=\\\"typography-body-large-text-regular mb-800\\\">Morning shift<\/p>\\n<p class=\\\"typography-body-large-text-regular mb-800\\\">Afternoon shift<\/p>\\n<p class=\\\"typography-body-large-text-regular mb-800\\\"><strong>What we offer<\/strong><\/p>\\n<ul class=\\\"typography-body-large-text-regular\\\">\\n<li>Home office &ndash; work from the comfort of your home<\/li>\\n<li>Meal vouchers (123,90 czk per working day)<\/li>\\n<li>benefit card Pluxee (1.940 czk monthly - already from the first working month)<\/li>\\n<li>Attractive performance-based bonuses<\/li>\\n<li>Referral bonus for recommending new colleagues<\/li>\\n<li>Daily use of foreign languages, especially English<\/li>\\n<li>Friendly and supportive team environment<\/li>\\n<li>Team-building activities, company events, and sports activities<\/li>\\n<li>Opportunity to grow your career in a multinational company<\/li>\\n<\/ul>\\n<p class=\\\"typography-body-large-text-regular mb-800\\\">\ud83d\udce9 Interested in joining us?<br \/>Apply now and become part of a team that helps customers enjoy the world of digital entertainment every day.<\/p>\",\"ats_external_id\":\"CZ-1280\",\"location\":\"Remote, Remote\",\"job_type\":\"full_time\",\"salary\":\"30000\",\"salary_type\":\"monthly\",\"salary_currency\":\"CZK\",\"updated_at\":\"2026-10-12T01:59:04.352+02:00\",\"created_at\":\"2026-10-08T12:14:56.620+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMjgw?\",\"apply_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMjgw\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":\"wfh_flexible\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-poland\",\"internal_job_listing\":\"1\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"1\",\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"1\",\"auto_call\":\"0\",\"on_erp_listing\":\"1\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"355\",\"campaign_id\":\"1279\",\"campaign_title\":\"Positec | German | Katowice\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Technical Service with German\",\"street\":null,\"address\":null,\"city\":\"Katowice\",\"state\":\"Silesian Voivodeship\",\"postal_code\":\"40\",\"region\":\"\u015al\u0105skie\",\"country\":\"Poland\",\"short_description\":\"Apply with Concentrix\",\"long_description\":\"<section class=\\\"offer-view_c6g9djq\\\" data-test=\\\"section-responsibilities\\\" data-scroll-id=\\\"responsibilities-1\\\">\\n<div class=\\\"offer-view_c8zsosj\\\" data-test=\\\"section-responsibilities-header\\\">\\n<section class=\\\"offer-view_c6g9djq\\\" data-test=\\\"section-responsibilities\\\" data-scroll-id=\\\"responsibilities-1\\\">\\n<div class=\\\"offer-view_c8zsosj\\\" data-test=\\\"section-responsibilities-header\\\">\\n<h2 data-pm-slice=\\\"1 3 []\\\"><strong>About the role:<\/strong><\/h2>\\n<p>Join an international technical support team supporting customers of a leading manufacturer of innovative garden equipment, robotic lawn mowers, and power tools. As a Customer Service Technical Specialist, you will help customers troubleshoot product-related issues, provide guidance on product functionality, and ensure a high-quality customer experience across multiple communication channels.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Key Responsibilities<\/strong>:<\/p>\\n<ul>\\n<li>\\n<p>Provide technical support via phone, email, and chat.<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li>\\n<p>Diagnose and troubleshoot issues related to products, accessories, mobile applications, and connected devices<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li>\\n<p>Guide customers through product setup, installation, configuration, and maintenance.<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li>\\n<p>Identify root causes of technical issues and determine appropriate solutions.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li>\\n<p>Escalate complex cases to specialized teams when necessary.<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li>\\n<p>Document customer interactions and technical findings accurately in internal systems.<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li>\\n<p>Educate customers on product features, best practices, and preventive maintenance.<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li>\\n<p>Ensure customer satisfaction while meeting quality and productivity targets.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Requirements:<\/strong><\/p>\\n<ul>\\n<li>\\n<p>Fluency in German (C1) and English (B2).<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li>\\n<p>Previous experience in customer service, technical support, helpdesk, or troubleshooting roles.<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li>\\n<p>Strong technical aptitude and interest in consumer electronics, smart devices, home &amp; garden equipment, or power tools.<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li>\\n<p>Ability to analyze problems and provide clear, customer-friendly solutions.<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li>\\n<p>Good knowledge of Windows environment and MS Office applications.<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li>\\n<p>Excellent communication and interpersonal skills.<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li>\\n<p>Ability to work independently and manage multiple customer inquiries simultaneously.<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li>\\n<p>Readiness to work from an office in Katowice&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Nice to Have:<\/strong><\/p>\\n<ul>\\n<li>\\n<p>Technical education or relevant certifications.<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li>\\n<p>Experience with CRM or ticketing systems.<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>What do we offer:<\/strong><\/p>\\n<ul>\\n<li>\\n<p>Work from office in Katowice, Zabrska 19, Global Office Park in the following schedule: Monday to Friday from 9:00 to 17:00 and Saturday from 9:00 to 13:00.<\/p>\\n<\/li>\\n<li>\\n<p>Relocation support to Katowice.<\/p>\\n<\/li>\\n<li>\\n<p>Labor contract with attractive salary.<\/p>\\n<\/li>\\n<li>\\n<p>Full-time position available as of 16.11.2026.<\/p>\\n<\/li>\\n<li>\\n<p>Attractive package of benefits such as access to the multisport card, private insurance, and private medical health care.<\/p>\\n<\/li>\\n<li>\\n<p>Development programs like Concentrix Academy for the future Team Leaders.<\/p>\\n<\/li>\\n<li>\\n<p>Unlimited courses (Concentrix University, LinkedIn Learning).<\/p>\\n<\/li>\\n<li>\\n<p>Recommendation program Refer a Friend with bonus up to 4000 PLN!<\/p>\\n<\/li>\\n<li>\\n<p>Recognition programs: Game Changer Award as well as Be The Best.<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<\/section>\\n<\/div>\\n<\/section>\",\"ats_external_id\":\"PL-1279\",\"location\":\"Katowice, \u015al\u0105skie\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"monthly\",\"salary_currency\":\"PLN\",\"updated_at\":\"2026-10-16T12:01:28.251+02:00\",\"created_at\":\"2026-10-08T08:33:58.711+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMjc5?\",\"apply_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMjc5\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-poland\",\"internal_job_listing\":\"1\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"1\",\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":\"1\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"356\",\"campaign_id\":\"1278\",\"campaign_title\":\"Positec | Norwegian | Katowice\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Technical Service with Norwegian\",\"street\":null,\"address\":null,\"city\":\"Katowice\",\"state\":\"Silesian Voivodeship\",\"postal_code\":\"40\",\"region\":\"\u015al\u0105skie\",\"country\":\"Poland\",\"short_description\":\"Apply with Concentrix\",\"long_description\":\"<section class=\\\"offer-view_c6g9djq\\\" data-test=\\\"section-responsibilities\\\" data-scroll-id=\\\"responsibilities-1\\\">\\n<div class=\\\"offer-view_c8zsosj\\\" data-test=\\\"section-responsibilities-header\\\">\\n<section class=\\\"offer-view_c6g9djq\\\" data-test=\\\"section-responsibilities\\\" data-scroll-id=\\\"responsibilities-1\\\">\\n<div class=\\\"offer-view_c8zsosj\\\" data-test=\\\"section-responsibilities-header\\\">\\n<h2 data-pm-slice=\\\"1 3 []\\\"><strong>About the role:<\/strong><\/h2>\\n<p>Join an international technical support team supporting customers of a leading manufacturer of innovative garden equipment, robotic lawn mowers, and power tools. As a Customer Service Technical Specialist, you will help customers troubleshoot product-related issues, provide guidance on product functionality, and ensure a high-quality customer experience across multiple communication channels.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Key Responsibilities<\/strong>:<\/p>\\n<ul>\\n<li>\\n<p>Provide technical support via phone, email, and chat.<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li>\\n<p>Diagnose and troubleshoot issues related to products, accessories, mobile applications, and connected devices<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li>\\n<p>Guide customers through product setup, installation, configuration, and maintenance.<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li>\\n<p>Identify root causes of technical issues and determine appropriate solutions.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li>\\n<p>Escalate complex cases to specialized teams when necessary.<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li>\\n<p>Document customer interactions and technical findings accurately in internal systems.<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li>\\n<p>Educate customers on product features, best practices, and preventive maintenance.<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li>\\n<p>Ensure customer satisfaction while meeting quality and productivity targets.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Requirements:<\/strong><\/p>\\n<ul>\\n<li>\\n<p>Fluency in <strong>Norwegian<\/strong> (C1) and English (B2).<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li>\\n<p>Previous experience in customer service, technical support, helpdesk, or troubleshooting roles.<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li>\\n<p>Strong technical aptitude and interest in consumer electronics, smart devices, home &amp; garden equipment, or power tools.<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li>\\n<p>Ability to analyze problems and provide clear, customer-friendly solutions.<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li>\\n<p>Good knowledge of Windows environment and MS Office applications.<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li>\\n<p>Excellent communication and interpersonal skills.<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li>\\n<p>Ability to work independently and manage multiple customer inquiries simultaneously.<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li>\\n<p>Readiness to work from an office in Katowice&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Nice to Have:<\/strong><\/p>\\n<ul>\\n<li>\\n<p>Technical education or relevant certifications.<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li>\\n<p>Experience with CRM or ticketing systems.<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>What do we offer:<\/strong><\/p>\\n<ul>\\n<li>\\n<p>Work from office in Katowice, Zabrska 19, Global Office Park in the following schedule: Monday to Friday from 9:00 to 17:00 and Saturday from 9:00 to 13:00.<\/p>\\n<\/li>\\n<li>\\n<p>Relocation support to Katowice.<\/p>\\n<\/li>\\n<li>\\n<p>Labor contract with attractive salary.<\/p>\\n<\/li>\\n<li>\\n<p>Full-time position available as of 16.11.2026.<\/p>\\n<\/li>\\n<li>\\n<p>Attractive package of benefits such as access to the multisport card, private insurance, and private medical health care.<\/p>\\n<\/li>\\n<li>\\n<p>Development programs like Concentrix Academy for the future Team Leaders.<\/p>\\n<\/li>\\n<li>\\n<p>Unlimited courses (Concentrix University, LinkedIn Learning).<\/p>\\n<\/li>\\n<li>\\n<p>Recommendation program Refer a Friend with bonus up to 4000 PLN!<\/p>\\n<\/li>\\n<li>\\n<p>Recognition programs: Game Changer Award as well as Be The Best.<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<\/section>\\n<\/div>\\n<\/section>\",\"ats_external_id\":\"PL-1278\",\"location\":\"Katowice, \u015al\u0105skie\",\"job_type\":\"full_time\",\"salary\":\"10000\",\"salary_type\":\"monthly\",\"salary_currency\":\"PLN\",\"updated_at\":\"2026-10-12T10:45:01.149+02:00\",\"created_at\":\"2026-10-08T08:30:54.789+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMjc4?\",\"apply_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMjc4\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-poland\",\"internal_job_listing\":\"1\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"1\",\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":\"1\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"357\",\"campaign_id\":\"1277\",\"campaign_title\":\"Positec | Danish | Katowice\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Technical Service with Danish\",\"street\":null,\"address\":null,\"city\":\"Katowice\",\"state\":\"Silesian Voivodeship\",\"postal_code\":\"40\",\"region\":\"\u015al\u0105skie\",\"country\":\"Poland\",\"short_description\":\"Apply with Concentrix\",\"long_description\":\"<section class=\\\"offer-view_c6g9djq\\\" data-test=\\\"section-responsibilities\\\" data-scroll-id=\\\"responsibilities-1\\\">\\n<div class=\\\"offer-view_c8zsosj\\\" data-test=\\\"section-responsibilities-header\\\">\\n<section class=\\\"offer-view_c6g9djq\\\" data-test=\\\"section-responsibilities\\\" data-scroll-id=\\\"responsibilities-1\\\">\\n<div class=\\\"offer-view_c8zsosj\\\" data-test=\\\"section-responsibilities-header\\\">\\n<h2 data-pm-slice=\\\"1 3 []\\\"><strong>About the role:<\/strong><\/h2>\\n<p>Join an international technical support team supporting customers of a leading manufacturer of innovative garden equipment, robotic lawn mowers, and power tools. As a Customer Service Technical Specialist, you will help customers troubleshoot product-related issues, provide guidance on product functionality, and ensure a high-quality customer experience across multiple communication channels.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Key Responsibilities<\/strong>:<\/p>\\n<ul>\\n<li>\\n<p>Provide technical support via phone, email, and chat.<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li>\\n<p>Diagnose and troubleshoot issues related to products, accessories, mobile applications, and connected devices<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li>\\n<p>Guide customers through product setup, installation, configuration, and maintenance.<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li>\\n<p>Identify root causes of technical issues and determine appropriate solutions.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li>\\n<p>Escalate complex cases to specialized teams when necessary.<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li>\\n<p>Document customer interactions and technical findings accurately in internal systems.<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li>\\n<p>Educate customers on product features, best practices, and preventive maintenance.<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li>\\n<p>Ensure customer satisfaction while meeting quality and productivity targets.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Requirements:<\/strong><\/p>\\n<ul>\\n<li>\\n<p>Fluency in Danish (C1) and English (B2).<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li>\\n<p>Previous experience in customer service, technical support, helpdesk, or troubleshooting roles.<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li>\\n<p>Strong technical aptitude and interest in consumer electronics, smart devices, home &amp; 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As a Customer Service Technical Specialist, you will help customers troubleshoot product-related issues, provide guidance on product functionality, and ensure a high-quality customer experience across multiple communication channels.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Key Responsibilities<\/strong>:<\/p>\\n<ul>\\n<li>\\n<p>Provide technical support via phone, email, and chat.<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li>\\n<p>Diagnose and troubleshoot issues related to products, accessories, mobile applications, and connected devices<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li>\\n<p>Guide customers through product setup, installation, configuration, and maintenance.<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li>\\n<p>Identify root causes of technical issues and determine appropriate solutions.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li>\\n<p>Escalate complex cases to specialized teams when necessary.<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li>\\n<p>Document customer interactions and technical findings accurately in internal systems.<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li>\\n<p>Educate customers on product features, best practices, and preventive maintenance.<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li>\\n<p>Ensure customer satisfaction while meeting quality and productivity targets.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Requirements:<\/strong><\/p>\\n<ul>\\n<li>\\n<p>Fluency in<strong> French <\/strong>(C1) and English (B2).<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li>\\n<p>Previous experience in customer service, technical support, helpdesk, or troubleshooting roles.<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li>\\n<p>Strong technical aptitude and interest in consumer electronics, smart devices, home &amp; 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Das trifft sich gut!<br \/><\/strong>Den Rest bringen wir dir bei. Starte jetzt als <strong>Kundenberater (m\/w\/d)<\/strong> <strong>im deutschsprachigen Vertriebsservice f&uuml;r Businesskunden und Vertriebspartner <\/strong>&nbsp;&ndash; auch ohne Erfahrung.<\/p>\\n<p><strong>Das Wichtigste zuerst<\/strong><\/p>\\n<ul>\\n<li>Basis: 3700 HUF brutto\/Stunde<\/li>\\n<li>Zuverdienst durch leistungsorientierte Verg&uuml;tung &amp; Cafeteria<\/li>\\n<li>Supportsprache: <strong>Deutsch (C1)<\/strong><\/li>\\n<li>Vollzeit oder Teilzeit &ndash; ab 30 Std.\/Woche<\/li>\\n<li>Servicezeiten: Montag - Freitag von 0<span data-teams=\\\"true\\\">8:00-17:00 Uhr<\/span><\/li>\\n<li><strong>100% Homeoffice &ndash; ungarnweit <\/strong>(Bereitschaft bis zu 4 Mal pro Jahr an unserem Standort in P&eacute;cs zu arbeiten)<\/li>\\n<li>Quereinsteiger willkommen!<\/li>\\n<li>Unterst&uuml;tzung durch moderne KI-Tools<\/li>\\n<li>Unbefristeter Arbeitsvertrag<\/li>\\n<\/ul>\\n<p data-pm-slice=\\\"1 1 []\\\"><strong>Das erwartet dich<br \/><\/strong>Du bist der erste Ansprechpartner bei unterschiedlichen Kundenanfragen, ob telefonisch oder per E-Mail.<br \/>Immer mit dabei: Unsere KI-Tools, die dir Routineaufgaben abnehmen und dir Zeit verschaffen, denn <strong>KI ist bei uns kein Ersatz &ndash; sondern dein Teamkollege.<\/strong><\/p>\\n<p><strong><br \/>Dein Alltag<\/strong><\/p>\\n<ul>\\n<li>Nimm die Anliegen<strong> von Vertriebs- und Businesspartnern <\/strong>im Service auf<\/li>\\n<li>Bearbeite <strong>Anfragen <\/strong>rund um die Themen<strong> Rahmenvertr&auml;ge, Tarife, Rechnungen und St&ouml;rungen<\/strong> in den Bereichen Mobilfunk und Festnetz<\/li>\\n<li>Unterst&uuml;tze die Partner mit deinem<strong> fundierten Wissen zu Vertr&auml;gen und Buchungsprozessen<\/strong><\/li>\\n<li>Sobald der Kunde gl&uuml;cklich ist, dokumentierst du die Kommunikation in der <strong>Kundendatenbank<\/strong><\/li>\\n<\/ul>\\n<p>Mal ganz leicht. Mal herausfordernd. Aber immer in Bewegung.<\/p>\\n<p><strong>Das sagen unsere Game-Changer<\/strong><br \/><img src=\\\"https:\/\/i.imgur.com\/xwrIPCO.png\\\" alt=\\\"\\\" width=\\\"114\\\" height=\\\"19\\\" \/> &bdquo;<span data-olk-copy-source=\\\"MessageBody\\\">Bequeme Arbeitszeiten und eine angenehme Arbeitsorganisation, eine gute Work-Life-Balance, freundliche Kolleginnen und Kollegen sowie eine angenehme Arbeitsatmosph&auml;re.<\/span>&ldquo;<\/p>\\n<p>Bei uns bist du nicht einfach &bdquo;eine Stimme&ldquo;. Du bist Teil eines Teams, das sich gegenseitig unterst&uuml;tzt.<\/p>\\n<p><strong>Das bringst du mit<br \/><\/strong>Du brauchst keinen perfekten Lebenslauf.<br \/>Was z&auml;hlt:<\/p>\\n<ul>\\n<li>Du besitzt <strong>sehr gute Deutschkenntnisse (C1-Niveau)<\/strong>&nbsp;in Wort und Schrift<\/li>\\n<li><strong>Dein technisches Verst&auml;ndnis<\/strong> und deine <strong>fundierte Beratung<\/strong> zeichnen deine t&auml;gliche Arbeit aus<\/li>\\n<li>Deine <strong>Kommunikation ist professionell<\/strong> und auf Augenh&ouml;he<\/li>\\n<li>Du bist bereit 4 Mal pro Jahr<strong>&nbsp;am Standort in P&eacute;cs<\/strong> zu arbeiten<\/li>\\n<li>Du erf&uuml;llst die <strong>Anforderungen an einen Remote-Arbeitsplatz<\/strong><\/li>\\n<li>Die <strong>Servicezeiten<\/strong> (Montag - Freitag, zwischen 08:00 und 17.00 Uhr) kannst du <strong>flexibel abdecken<\/strong><\/li>\\n<li><strong>Neue Tools und Technologien<\/strong> sind genau dein Ding<\/li>\\n<\/ul>\\n<p>Erfahrung im Kundenservice? Super. Aber kein Muss.<\/p>\\n<p><strong>Benefits<br \/><\/strong>Ein Job sollte deinen einzigartigen Lebensstil unterst&uuml;tzen &ndash; und dich weiterbringen.<br \/>Deshalb bekommst du bei uns:<\/p>\\n<ul>\\n<li>Einen <strong>unbefristeten Arbeitsvertrag<\/strong><\/li>\\n<li>Einen <strong>festen Bruttostundenlohn<\/strong>, einen <strong>attraktiven Bonus<\/strong>, Cafeteria&nbsp;und Fahrtkostenzusch&uuml;sse<\/li>\\n<li>Eine Anstellung in\u202f<strong>Vollzeit oder Teilzeit (ab 30 Std.\/Woche) <\/strong>&ndash; wie es f&uuml;r dich am besten passt<\/li>\\n<li>Wir bieten dir einen&nbsp;<strong>100% Homeoffice-Arbeitsplatz<\/strong> ab deinem 2. Arbeitstag an. Die n&ouml;tige Hardware wird dir an deinem 1. Arbeitstag an unserem Standort in P&eacute;cs &uuml;bergeben<\/li>\\n<li>Ein <strong>intensives Vollzeittraining<\/strong>, das von unseren Trainern durchgef&uuml;hrt wird<\/li>\\n<li>Regelm&auml;&szlig;ige Coachings, Fresh-Ups und <strong>Aufbautrainings &ndash; unterst&uuml;tzt durch smarte Technologien<\/strong><\/li>\\n<li><strong>Weiterbildungs- und Karrierem&ouml;glichkeiten<\/strong> und das sogar weltweit<\/li>\\n<li>Veranstaltungen wie <strong>Standortfeiern<\/strong>.<\/li>\\n<li>Ein <strong>offenes und motiviertes Team<\/strong>, das darauf brennt, dich kennenlernen zu d&uuml;rfen<\/li>\\n<\/ul>\\n<p><strong>Deine Bewerbung<br \/><\/strong>Wenn das alles nach dem perfekten n&auml;chsten Schritt auf deinem Karriereweg klingt, dann m&ouml;chten wir dich kennenlernen.<\/p>\\n<p>So geht&rsquo;s:<\/p>\\n<ol>\\n<li><strong> \\\"Bewerben\\\"-Button klicken<\/strong><\/li>\\n<li><strong>Daten eingeben<\/strong><\/li>\\n<li><strong>Fertig<\/strong><\/li>\\n<\/ol>\\n<p>Wir melden uns in der Regel innerhalb eines Werktages bei dir.<\/p>\\n<p><strong>Du hast noch Fragen? <\/strong>Unser virtueller Assistenten \\\"Dot\\\" steht dir per WhatsApp unter <span data-teams=\\\"true\\\">+3670 7785-276<\/span> oder &uuml;ber den Facebook-Messenger rund um die Uhr zur Verf&uuml;gung.<\/p>\\n<p><strong>Hier arbeitet unser Team<br \/><\/strong>Concentrix Services Hungary Kft.<br \/>P&eacute;cs, R&aacute;k&oacute;czi &uacute;t 60, 7621 Ungarn&nbsp;<\/p>\\n<p>oder&nbsp;<strong>100% Homeoffice in Ungarn<br \/><\/strong><strong><br \/>Concentrix setzt sich f&uuml;r Chancengleichheit ein<\/strong> <br \/><em>Vielfalt und Chancengleichheit geh&ouml;ren zu den gelebten Grundwerten bei Concentrix. Deshalb sind Bewerbungen von Menschen mit Behinderung ausdr&uuml;cklich erw&uuml;nscht. Schwerbehinderte und Gleichgestellte werden bei gleicher Eignung bevorzugt eingestellt. 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The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.\\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur gamechangers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<br \/><p><b>Location: Remote <\/b><\/p><p><b>Role: API Solution Architect \u2013 Node.js<\/b><\/p><br \/><p>We are seeking an experienced API Solution Architect with strong Node.js expertise to design, develop, and modernize enterprise-scale API solutions. This role will lead the architecture of secure, scalable, and high-performing APIs while driving API transformation and integration initiatives across cloud-native platforms. The ideal candidate will have deep expertise in Node.js, API architecture, microservices, and modern integration patterns, along with experience designing agentic API migration factories utilizing chained LLM-driven pipelines with human-gated PR reviews.<\/p><br \/><p><b>Responsibilities<\/b><\/p><ul><li>Architect and lead the design of scalable, secure, and high-performance RESTful APIs, GraphQL services, and event-driven integrations using Node.js, NestJS, Express, and Fastify.<\/li><li>Design and deliver agentic API migration factories using chained LLM-driven pipelines with human-gated PR reviews to accelerate legacy-to-modern API transformation initiatives.<\/li><li>Author and govern custom GitHub Copilot Skills and AI-assisted engineering accelerators as reusable delivery artifacts across programs and teams.<\/li><li>Establish and promote Open API Specification (OAS)-first development workflows, standards, and governance across NestJS, Fastify, Express, Lambda, and serverless architectures.<\/li><li>Define enterprise API standards, architectural patterns, governance frameworks, and best practices for scalability, maintainability, and reuse.<\/li><li>Partner with product owners, engineering teams, enterprise architects, and business stakeholders to translate business requirements into modern API-led solutions.<\/li><li>Drive cloud-native API architectures aligned with enterprise integration strategies across AWS, Azure, and GCP environments.<\/li><li>Implement and enforce API security best practices, including OAuth2, JWT, SSO, encryption, rate limiting, and threat mitigation controls.<\/li><li>Lead API lifecycle management processes including design, documentation, versioning, deployment, observability, and governance.<\/li><li>Evaluate, recommend, and integrate API management platforms such as Apigee, Kong, AWS API Gateway, MuleSoft, or equivalent technologies.<\/li><li>Guide development teams on microservices architecture, domain-driven design, event-driven systems, and asynchronous communication models.<\/li><li>Establish observability, monitoring, performance engineering, and scalability testing frameworks to ensure APIs consistently meet SLAs.<\/li><li>Provide technical leadership, mentoring, and architectural guidance for engineering teams focused on modern API development and AI-assisted engineering practices.<\/li><li>Collaborate with DevOps and platform engineering teams to implement CI\/CD pipelines, automated quality controls, and infrastructure-as-code practices.<\/li><\/ul><p><b>\u00a0Qualifications<\/b><\/p><ul><li>10&#43; years of software engineering experience with at least 5&#43; years in Solution Architecture, Principal Architecture, or Enterprise Architecture roles.<\/li><li>Strong hands-on expertise in Node.js, JavaScript, TypeScript, Express.js, NestJS, and Fastify.<\/li><li>Extensive experience designing and implementing enterprise-scale API platforms and integration architectures.<\/li><li>Proven experience modernizing legacy applications and APIs using cloud-native and microservices-based approaches.<\/li><li>Experience building or leveraging LLM-powered automation, AI-assisted development frameworks, GitHub Copilot customization, or agentic engineering workflows.<\/li><li>Deep understanding of REST, GraphQL, gRPC, WebSocket\u2019s, and event-driven integration patterns.<\/li><li>Strong knowledge of API security, authentication, authorization, rate limiting, caching, and governance frameworks.<\/li><li>Hands-on experience with cloud platforms including AWS, Azure, and\/or GCP.<\/li><li>Experience with Docker, Kubernetes, serverless architectures, and container orchestration technologies.<\/li><li>Strong understanding of CI\/CD pipelines, DevSecOps practices, and automated testing frameworks.<\/li><li>Experience with SQL and NoSQL databases including PostgreSQL, MongoDB, DynamoDB, or equivalent platforms.<\/li><li>Excellent communication, stakeholder management, and leadership skills.<\/li><li>Strong understanding of Agile, Lean, DevOps, and continuous improvement methodologies.<\/li><\/ul><br \/><p><b>Preferred Qualifications<\/b><\/p><ul><li>Cloud certifications such as AWS Solutions Architect, Microsoft Azure Architect Expert, or Google Cloud Professional Architect.<\/li><li>Experience implementing enterprise AI platforms, generative AI solutions, and LLM orchestration frameworks.<\/li><li>Experience developing and governing custom GitHub Copilot Skills, Prompt Engineering standards, and AI development accelerators.<\/li><li>Experience with Kafka, RabbitMQ, Event Bridge, or other event-streaming technologies.<\/li><li>Familiarity with observability platforms such as Datadog, Prometheus, Grafana, ELK, or New Relic.<\/li><li>Experience with API monetization, developer portals, and API product management.<\/li><li>Background supporting large-scale enterprise digital transformation, financial services, telecommunications, technology, or consulting environments.<\/li><li>Experience leading globally distributed engineering teams and large modernization programs.<\/li><\/ul><br \/><p>The base salary for this position is $106,087- $166,709 plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program, 401(k) retirement plan, paid time off and holidays and paid learning days.<\/p><p>The deadline to apply for this position is: 10\/22\/2026 This position is for an existing, immediate vacancy. We are currently seeking to fill this role with an individual who can start as soon as possible.<\/p><br \/><p>As part of the hiring process, candidates may be required to undergo background screening and identity verification, where permitted by applicable law and consistent with the requirements of the role.\u00a0 Certain verification processes used by the Company or its service providers may involve technologies that rely on biometric identifiers or biometric information, where permitted by law.\u00a0 If biometric identifiers or biometric information are collected, used, or stored, the Company will provide the legally required disclosures and obtain any required written consent prior to such collection, and will handle such information in accordance with applicable biometric privacy laws and Company policies.<\/p><br \/><p>#WFH<\/p><p>#LI-Remote<\/p><p>#Concentrix<\/p><br \/><p><br \/><b>Physical and Mental Requirements:<br \/>\u00a0<br \/><\/b>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p><p><b>\u00a0<\/b><\/p><p><b>Equal Employment Opportunity:<br \/><br \/><\/b><\/p><p>Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.<\/p><p>\u00a0<\/p><p>For more information regarding your EEO rights as an applicant, please visit the following websites:<\/p><p><span style=\\\"color:#007380\\\">\u00b7\u00a0\u00a0\u00a0\u00a0<\/span><a target=\\\"_blank\\\" href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf\\\"><span style=\\\"color:#0000ff\\\"><u>English<\/u><\/span><\/a><span style=\\\"color:#007380\\\">\u00a0\u00a0 <\/span><\/p><p><span style=\\\"color:#007380\\\">\u00b7\u00a0\u00a0\u00a0<\/span><a target=\\\"_blank\\\" href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf\\\"><span style=\\\"color:#0000ff\\\"><u>Spanish<\/u><\/span><\/a><span style=\\\"color:#007380\\\"> <\/span><\/p><p><\/p><p><b>Accommodation:<br \/><br \/><\/b><\/p><p><span style=\\\"color:#000000\\\">Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.\u00a0If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <\/span><a target=\\\"_blank\\\" href=\\\"mailto:app.acco@concentrix.com\\\"><span style=\\\"color:#007380\\\"><u>app.acco@concentrix.com<\/u><\/span><\/a><span style=\\\"color:#000000\\\">.\u00a0 All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/span><\/p><p><span style=\\\"color:#ff0000\\\">\u00a0<\/span><\/p><p><b>Artificial Intelligence:<br \/><br \/><\/b><\/p><p><span style=\\\"color:#000000\\\">As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/span><\/p><p><span style=\\\"color:#000000\\\">\u00a0<\/span><\/p><p><b>Work Authorization:<\/b><\/p><p>\u00a0<\/p><p>In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. <span style=\\\"color:#000000\\\">Must reside in the United States or have a valid U.S. address for residence. \u00a0<\/span><\/p><p><span style=\\\"color:#000000\\\">\u00a0<\/span><\/p><p><\/p><p><b>For further information on available work states and Equal Employment Opportunity as an applicant, please click <\/b><a target=\\\"_blank\\\" href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\"><span style=\\\"color:#0000ff\\\"><b><u>HERE<\/u><\/b><\/span><\/a><\/p><p><\/p><p><\/p>\",\"ats_external_id\":\"R1770728\",\"location\":\"USA, Georgia\",\"job_type\":\"full_time\",\"salary\":\"1\",\"salary_type\":\"annually\",\"salary_currency\":\"USD\",\"updated_at\":\"2026-10-12T22:09:30.538+08:00\",\"created_at\":\"2026-10-08T06:05:03.561+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNzY5Ng?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-GA-Work-at-Home\/API-Solution-Architect---Node-JS_R1770728\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"IT Solutions\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"b67da9176e3d1063316080f0b2237f6f\",\"descriptor\":\"Concentrix CVG Customer Management Group Inc.\",\"reference_id\":\"YUS04\",\"organization_reference_id\":\"YUS04\"},\"location\":{\"city\":\"USA\",\"state\":\"Georgia\",\"country\":{\"wid\":\"bc33aa3152ec42d4995f4791a106ed09\",\"iso2\":\"US\",\"iso3\":\"USA\",\"descriptor\":\"United States of America\",\"iso_numeric\":\"840\"},\"postal_code\":\"30301\",\"primary_location\":{\"id\":\"US-WAH-GEORG-00\",\"wid\":\"b67da9176e3d1062f9df6223c6c9bf06\",\"descriptor\":\"USA GA Work-at-Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"reena.kapoor@concentrix.com\"},\"first_name\":\"Kapoor, Reena\"},\"categories\":[{\"descriptor\":\"CF IT Solutions\"}],\"recruiters\":[{\"id\":\"102010157\",\"wid\":\"c30e8ac6e5930107b3c1e2d195a00000\",\"descriptor\":\"Reena Kapoor (102010157)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JT0268\",\"descriptor\":\"IT Solution Architect (TCF)\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-390190\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-GA-Work-at-Home\/API-Solution-Architect---Node-JS_R1770728\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-GA-Work-at-Home\/API-Solution-Architect---Node-JS_R1770728\/apply\",\"job_requisition_id\":\"R1770728\"}],\"organizations\":[{\"wid\":\"de28fe2774671036e2de4b8abb900000\",\"descriptor\":\"W0ZXOF Fis Global: Onboarding (Unbill\",\"reference_id\":\"W0ZXOF\",\"custom_reference_id\":\"W0ZXOF\",\"company_reference_id\":null},{\"wid\":\"b67da9176e3d1063316080f0b2237f6f\",\"descriptor\":\"Concentrix CVG Customer Management Group Inc.\",\"reference_id\":\"YUS04\",\"custom_reference_id\":null,\"company_reference_id\":\"YUS04\"},{\"wid\":\"8e6811f2f1df103228768d1eb9540000\",\"descriptor\":\"24550 - 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Unilingual - Jamaica\",\"street\":\"JAM Kingston - 30 Hope Road Situated in Parish of Saint Andrew\",\"address\":\"JAM Kingston - 30 Hope Road Situated in Parish of Saint Andrew\",\"city\":\"Kingston\",\"state\":null,\"postal_code\":\"001-806-505\",\"region\":null,\"country\":\"Jamaica\",\"short_description\":\"\",\"long_description\":\"<p><i><b>A Training and Quality Manager is responsible for overseeing and managing the training and quality assurance programs within an organization. Their role involves developing, implementing, and monitoring training initiatives to enhance employee skills and performance, as well as ensuring consistent quality standards across various departments or teams.<\/b><\/i><\/p><p><br \/><br \/><\/p><p><b>Key Responsibilities:<\/b><\/p><p><br \/><br \/><\/p><ul><li><b>Training Program Development:<\/b> The Training and Quality Manager designs and develops training programs tailored to meet the specific needs of employees and the organization. They identify skill gaps, conduct training needs assessments, and collaborate with subject matter experts to create effective training materials and resources.<\/li><\/ul><br \/><ul><li><b>Training Delivery and Facilitation:<\/b> They are responsible for delivering training sessions or coordinating the delivery by trainers. This includes conducting workshops, seminars, or online training sessions to ensure employees receive the necessary knowledge and skills required to perform their roles effectively. Quality Assurance Processes: The Training and Quality Manager establishes and maintains quality assurance processes and procedures to ensure adherence to organizational standards and objectives. They develop quality metrics, conduct audits, and implement corrective actions to address any deviations or non-compliance issues.<\/li><\/ul><br \/><ul><li><b>Performance Monitoring and Evaluation:<\/b> They design and implement performance monitoring systems to assess employee performance and identify areas for improvement. This involves setting performance benchmarks, conducting performance evaluations, and providing feedback and coaching to employees to enhance their skills and productivity.<\/li><\/ul><br \/><ul><li><b>Training Needs Analysis: <\/b>The Training and Quality Manager conducts ongoing analysis of training needs within the organization. They collaborate with department managers and supervisors to identify skill gaps and training requirements, ensuring that training initiatives align with business objectives.<\/li><\/ul><br \/><ul><li><b>Continuous Improvement:<\/b> They continuously evaluate and improve training programs and quality assurance processes. This includes collecting feedback from employees, monitoring the effectiveness of training interventions, and making necessary adjustments to enhance their impact and address emerging needs.<\/li><\/ul><br \/><ul><li><b>Team Management: <\/b>They may oversee a team of trainers or quality assurance specialists, providing guidance, support, and coaching to ensure their professional growth and development. They may also be involved in recruiting, onboarding, and managing the performance of team members.<\/li><\/ul><br \/><ul><li><b>Reporting and Documentation: <\/b>The Training and Quality Manager prepares reports and documentation related to training activities, quality assurance findings, and performance evaluation results. They present these reports to senior management, highlighting key metrics, trends, and recommendations for improvement.<\/li><\/ul><p><i><br \/><\/i><\/p><p><i><b>Overall, the role of a Training and Quality Manager is to promote a culture of continuous learning, improve employee performance, and ensure consistent quality standards throughout the organization. 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The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.\\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur gamechangers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p><b>Job Summary:<\/b><\/p><br \/><p>We are seeking a Senior Site Reliability Engineer (SRE) to build, automate, and support highly scalable cloud-native platforms and digital applications. This role is responsible for improving system reliability, observability, performance, and operational excellence through Infrastructure as Code, Kubernetes, CI\/CD automation, monitoring, and incident management. The ideal candidate will have strong experience with AWS\/Azure, distributed systems, platform engineering, and enterprise observability tools, with a passion for reducing operational toil and enhancing platform resilience through automation and intelligent operations.<\/p><br \/><p><b>Responsibilities:<\/b><\/p><br \/><p>Reliability Engineering &amp; Operational Excellence<\/p><ul><li>Design, implement, and support highly available, scalable, and resilient cloud-native platforms and services.<\/li><li>Define, monitor, and maintain Service Level Indicators (SLIs), Service Level Objectives (SLOs), and Error Budgets to ensure platform reliability.<\/li><li>Identify, analyze, and eliminate reliability and performance bottlenecks across distributed systems.<\/li><li>Lead incident response, Root Cause Analysis (RCA), and implementation of preventive measures.<\/li><li>Participate in on-call support and production operations for mission-critical applications and services.<\/li><\/ul><p>Observability &amp; Monitoring<\/p><ul><li>Build and manage enterprise observability solutions leveraging tools such as Splunk, Grafana, Prometheus, Datadog, New Relic, and Open Telemetry.<\/li><li>Develop dashboards, alerts, monitoring strategies, and reporting frameworks that provide actionable operational insights.<\/li><li>Improve Mean Time to Detect (MTTD) and Mean Time to Resolve (MTTR) through proactive monitoring and automation.<\/li><li>Establish best practices for logging, distributed tracing, application monitoring, and system health management.<\/li><\/ul><p>Platform Engineering<\/p><ul><li>Develop and enhance shared platform services and infrastructure utilized by multiple engineering teams.<\/li><li>Create self-service capabilities and automation tools that improve developer productivity and reduce operational overhead.<\/li><li>Design reusable platform components, frameworks, and operational tooling.<\/li><li>Collaborate with architecture, engineering, and product teams to define and execute platform modernization strategies.<\/li><\/ul><p>Cloud Infrastructure &amp; Automation<\/p><ul><li>Design, deploy, and manage cloud infrastructure across AWS and Azure environments.<\/li><li>Implement Infrastructure as Code (IaC) using Terraform, CloudFormation, Helm, and Kubernetes manifests.<\/li><li>Automate infrastructure provisioning, configuration management, deployments, scaling, and recovery processes.<\/li><li>Improve infrastructure consistency, governance, security, and scalability through automation and standardization.<\/li><\/ul><p>CI\/CD &amp; DevOps Enablement<\/p><ul><li>Build and optimize CI\/CD pipelines to enable secure, scalable, and reliable software delivery.<\/li><li>Implement deployment automation, release management processes, and validation controls.<\/li><li>Support GitOps methodologies and continuous delivery practices.<\/li><li>Partner with development teams to improve deployment frequency, quality, and operational stability.<\/li><\/ul><p>Incident Management &amp; Resilience Engineering<\/p><ul><li>Lead operational readiness assessments, disaster recovery planning, and business continuity exercises.<\/li><li>Develop and maintain runbooks, playbooks, escalation procedures, and automated remediation workflows.<\/li><li>Drive resiliency testing, chaos engineering initiatives, and fault-tolerance improvements.<\/li><li>Ensure compliance with operational, security, and reliability standards.<\/li><\/ul><p>AI-Driven Operations &amp; Innovation<\/p><ul><li>Utilize AI-powered observability and incident management platforms to enhance operational efficiency.<\/li><li>Leverage predictive analytics and automation to proactively identify risks and prevent service disruptions.<\/li><li>Drive adoption of intelligent operational capabilities that improve system reliability, engineering productivity, and customer experience.<\/li><li>Explore innovative approaches to reduce manual effort and operational toil through automation and AI-driven solutions.<\/li><\/ul><p>Cross-Functional Collaboration<\/p><ul><li>Partner closely with Software Engineering, Platform Engineering, Cloud Architecture, Security, and Product teams to deliver reliable and scalable solutions.<\/li><li>Provide technical leadership and guidance on reliability best practices, automation strategies, and operational excellence.<\/li><li>Mentor junior engineers and contribute to continuous improvement initiatives across the organization.<\/li><\/ul><br \/><p><b>Qualifications<\/b><\/p><ul><li>5&#43; years of experience in Site Reliability Engineering (SRE), DevOps, Platform Engineering, Cloud Operations, or a related field.<\/li><li>Strong experience with Linux administration, Kubernetes, Docker, and cloud platforms such as AWS and\/or Azure.<\/li><li>Hands-on experience with Infrastructure as Code (Terraform, CloudFormation, Helm) and CI\/CD pipeline automation.<\/li><li>Proficiency in scripting and automation using Python and Bash.<\/li><li>Experience supporting distributed systems, APIs, microservices, and customer-facing applications in production environments.<\/li><li>Strong knowledge of monitoring and observability tools such as Splunk, Grafana, Prometheus, Open Telemetry, and New Relic.<\/li><li>Experience with incident management, root cause analysis (RCA), performance tuning, disaster recovery, and reliability engineering.<\/li><li>Understanding of Git, DevOps best practices, automation, and cloud-native technologies.<\/li><li>Strong problem-solving, troubleshooting, and collaboration skills.<\/li><li>Bachelor\u2019s degree in computer science, Engineering, Information Technology, or a related field, or equivalent practical experience.<\/li><\/ul><br \/><p>The base salary for this position is $115,000 - $140,000, plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program, 401(k) retirement plan, paid time off and holidays and paid learning days.<\/p><p>The deadline to apply for this position is: 10\/25\/2026 This position is for an existing, immediate vacancy. We are currently seeking to fill this role with an individual who can start as soon as possible.<\/p><br \/><p>As part of the hiring process, candidates may be required to undergo background screening and identity verification, where permitted by applicable law and consistent with the requirements of the role.\u00a0 Certain verification processes used by the Company or its service providers may involve technologies that rely on biometric identifiers or biometric information, where permitted by law.\u00a0 If biometric identifiers or biometric information are collected, used, or stored, the Company will provide the legally required disclosures and obtain any required written consent prior to such collection, and will handle such information in accordance with applicable biometric privacy laws and Company policies.<\/p><br \/><p># WFO<\/p><p>#LI-Hybrid<\/p><p>#Concentrix<\/p><br \/><br \/><br \/><p><br \/><b>Physical and Mental Requirements:<br \/>\u00a0<br \/><\/b>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p><p><b>\u00a0<\/b><\/p><p><b>Equal Employment Opportunity:<br \/><br \/><\/b><\/p><p>Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.<\/p><p>\u00a0<\/p><p>For more information regarding your EEO rights as an applicant, please visit the following websites:<\/p><p><span style=\\\"color:#007380\\\">\u00b7\u00a0\u00a0\u00a0\u00a0<\/span><a target=\\\"_blank\\\" href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf\\\"><span style=\\\"color:#0000ff\\\"><u>English<\/u><\/span><\/a><span style=\\\"color:#007380\\\">\u00a0\u00a0 <\/span><\/p><p><span style=\\\"color:#007380\\\">\u00b7\u00a0\u00a0\u00a0<\/span><a target=\\\"_blank\\\" href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf\\\"><span style=\\\"color:#0000ff\\\"><u>Spanish<\/u><\/span><\/a><span style=\\\"color:#007380\\\"> <\/span><\/p><p><\/p><p><b>Accommodation:<br \/><br \/><\/b><\/p><p><span style=\\\"color:#000000\\\">Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.\u00a0If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <\/span><a target=\\\"_blank\\\" href=\\\"mailto:app.acco@concentrix.com\\\"><span style=\\\"color:#007380\\\"><u>app.acco@concentrix.com<\/u><\/span><\/a><span style=\\\"color:#000000\\\">.\u00a0 All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/span><\/p><p><span style=\\\"color:#ff0000\\\">\u00a0<\/span><\/p><p><b>Artificial Intelligence:<br \/><br \/><\/b><\/p><p><span style=\\\"color:#000000\\\">As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/span><\/p><p><span style=\\\"color:#000000\\\">\u00a0<\/span><\/p><p><b>Work Authorization:<\/b><\/p><p>\u00a0<\/p><p>In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. <span style=\\\"color:#000000\\\">Must reside in the United States or have a valid U.S. address for residence. \u00a0<\/span><\/p><p><span style=\\\"color:#000000\\\">\u00a0<\/span><\/p><p><\/p><p><b>For further information on available work states and Equal Employment Opportunity as an applicant, please click <\/b><a target=\\\"_blank\\\" href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\"><span style=\\\"color:#0000ff\\\"><b><u>HERE<\/u><\/b><\/span><\/a><\/p><p><\/p><p><\/p>\",\"ats_external_id\":\"R1770758\",\"location\":\"Atlanta, Georgia\",\"job_type\":\"full_time\",\"salary\":\"1\",\"salary_type\":\"annually\",\"salary_currency\":\"USD\",\"updated_at\":\"2026-10-21T06:05:56.543+08:00\",\"created_at\":\"2026-10-08T02:04:26.410+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNzY4MQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-Atlanta-GA\/Senior-Site-Reliability-Engineer_R1770758\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Site Reliability Engineering\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"b67da9176e3d1063316080f0b2237f6f\",\"descriptor\":\"Concentrix CVG Customer Management Group Inc.\",\"reference_id\":\"YUS04\",\"organization_reference_id\":\"YUS04\"},\"location\":{\"city\":\"Atlanta\",\"state\":\"Georgia\",\"country\":{\"wid\":\"bc33aa3152ec42d4995f4791a106ed09\",\"iso2\":\"US\",\"iso3\":\"USA\",\"descriptor\":\"United States of America\",\"iso_numeric\":\"840\"},\"postal_code\":\"30044\",\"primary_location\":{\"id\":\"LOCATION-3-8732\",\"wid\":\"3d9391ee2406103732a6fe8b1ca80000\",\"descriptor\":\"USA Atlanta, GA\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"reena.kapoor@concentrix.com\"},\"first_name\":\"Kapoor, Reena\"},\"categories\":[{\"descriptor\":\"CF Site Reliability Engineering\"}],\"recruiters\":[{\"id\":\"102010157\",\"wid\":\"c30e8ac6e5930107b3c1e2d195a00000\",\"descriptor\":\"Reena Kapoor (102010157)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JT0362\",\"descriptor\":\"Sr. Site Reliability Engineer (TCF)\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-391707\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-Atlanta-GA\/Senior-Site-Reliability-Engineer_R1770758\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-Atlanta-GA\/Senior-Site-Reliability-Engineer_R1770758\/apply\",\"job_requisition_id\":\"R1770758\"}],\"organizations\":[{\"wid\":\"b67da9176e3d1063316080f0b2237f6f\",\"descriptor\":\"Concentrix CVG Customer Management Group Inc.\",\"reference_id\":\"YUS04\",\"custom_reference_id\":null,\"company_reference_id\":\"YUS04\"},{\"wid\":\"3d7dbbe9970d01113ff67a57a0f10000\",\"descriptor\":\"7077 - 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The team enables engineering organizations across web, mobile, API, AI\/ML, and customer experience platforms with scalable, secure, resilient, and highly automated infrastructure.<\/p><p>As a Senior Site Reliability Engineer (SRE), you will drive platform reliability, observability, automation, and operational excellence across mission-critical digital applications and services. You will partner closely with Software Engineers, Platform Engineers, Product Teams, Cloud Architects, and Security teams to ensure world-class availability, performance, and scalability.<\/p><p>This role blends software engineering, cloud infrastructure, automation, incident management, and platform engineering to create highly reliable systems while reducing operational toil through automation and AI-driven operations.<\/p><p>Key Responsibilities<br \/>Reliability Engineering &amp; Operations<br \/>Design, implement, and maintain highly available, scalable, and resilient platform services.<br \/>Define and manage Service Level Objectives (SLOs), Service Level Indicators (SLIs), and Error Budgets.<br \/>Proactively identify and eliminate reliability bottlenecks across distributed systems.<br \/>Lead root cause analysis (RCA) efforts for critical incidents and drive permanent corrective actions.<br \/>Participate in production support and on-call rotations for business-critical applications.<br \/>Observability &amp; Monitoring<br \/>Build and maintain enterprise observability solutions using tools such as:\u00a0<br \/>Splunk<br \/>Grafana<br \/>Prometheus<br \/>Datadog<br \/>New Relic<br \/>OpenTelemetry<br \/>Create actionable dashboards, alerts, metrics, and operational reporting.<br \/>Continuously improve Mean Time to Detect (MTTD) and Mean Time to Resolution (MTTR).<br \/>Platform Engineering<br \/>Support and enhance shared platform capabilities used by multiple engineering teams.<br \/>Develop self-service platform capabilities that improve developer productivity.<br \/>Build reusable platform services and automation frameworks.<br \/>Partner with architecture teams to define future-state platform strategies.<br \/>Cloud &amp; Infrastructure Automation<br \/>Design and manage cloud-native infrastructure across AWS and Azure environments.<br \/>Implement Infrastructure as Code (IaC) using:\u00a0<br \/>Terraform<br \/>CloudFormation<br \/>Helm<br \/>Kubernetes manifests<br \/>Automate provisioning, deployment, configuration management, and recovery processes.<br \/>CI\/CD &amp; DevOps Enablement<br \/>Design and optimize CI\/CD pipelines for rapid, secure, and reliable software delivery.<br \/>Improve deployment velocity while maintaining platform stability.<br \/>Implement automated testing, release validation, and deployment controls.<br \/>Support GitOps operational models and deployment automation.<br \/>Incident Management &amp; Resilience<br \/>Lead operational readiness reviews and disaster recovery exercises.<br \/>Establish runbooks, playbooks, and automated remediation routines.<br \/>Drive chaos engineering and resiliency testing initiatives.<br \/>Ensure compliance with enterprise operational standards and security requirements.<br \/>AI &amp; Intelligent Operations<br \/>Leverage AI-assisted operations, observability, and incident intelligence tools.<br \/>Utilize automation and predictive analytics to identify risks before customer impact occurs.<br \/>Drive adoption of intelligent platform capabilities that enhance engineering efficiency.<br \/>Required Qualifications<br \/>Education<br \/>Bachelor&#39;s degree in Computer Science, Engineering, Information Technology, or related discipline.<br \/>Equivalent practical experience will be considered.<br \/>Experience<br \/>5&#43; years of experience in Site Reliability Engineering, DevOps, Platform Engineering, or Cloud Operations.<br \/>Experience supporting large-scale distributed applications in production environments.<br \/>Experience operating customer-facing digital platforms with strict availability requirements.<br \/>Technical Skills<br \/>Strong Linux administration and troubleshooting skills.<br \/>Expertise with Kubernetes and containerized environments.<br \/>Experience with AWS and\/or Azure cloud platforms.<br \/>Strong scripting and automation skills using:\u00a0<br \/>Python<br \/>Bash<br \/>Go (preferred)<br \/>Strong experience with:\u00a0<br \/>Terraform<br \/>Git<br \/>CI\/CD pipelines<br \/>Docker<br \/>Kubernetes<br \/>Experience with APIs, microservices, and distributed architectures.<br \/>Observability<br \/>Hands-on experience with:<\/p><p>Splunk<br \/>Grafana<br \/>Prometheus<br \/>OpenTelemetry<br \/>New Relic<br \/>Cloud-native monitoring tools<br \/>Operational Excellence<br \/>Incident management and escalation leadership.<br \/>Root cause analysis and problem management.<br \/>Capacity planning and performance engineering.<br \/>Disaster recovery and resiliency testing.<br \/>Preferred Qualifications<br \/>Experience supporting mobile applications (iOS and Android) and digital customer platforms.<br \/>Experience with API gateways, CDN technologies, and edge architectures.<br \/>Knowledge of AI\/ML platform operations.<br \/>Experience with cybersecurity best practices and DevSecOps.<br \/>AWS Certified DevOps Engineer, Solutions Architect, or Kubernetes certifications.<br \/>Experience working within Agile and Product operating models.<br \/>Success Measures<br \/>In this role, success will be measured by:<\/p><p>Platform availability and uptime.<br \/>Reduction in production incidents.<br \/>Improvement in MTTR and MTTD.<br \/>Increased deployment frequency and reliability.<br \/>Reduction of operational toil through automation.<br \/>Improved developer experience and platform adoption.<br \/>Achievement of defined SLOs and reliability targets.<\/p>\"},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":null,\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"909\",\"campaign_id\":\"27662\",\"campaign_title\":\"Sr. Analyst, Content Strategy (TCF) R1770470\",\"campaign_type\":\"job_application\",\"job_title\":\"Sr. Analyst, Content Strategist\",\"street\":\"PHL NCR Makati Work-at-Home\",\"address\":\"PHL NCR Makati Work-at-Home\",\"city\":\"National Capital Region\",\"state\":\"National Capital Region\",\"postal_code\":\"1229\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. \\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p>We are looking for a passioned Content Specialist to join our fast-growing Gen AI-enabled content delivery team in the Philippines. The ideal candidate is curious about Gen AI and able to learn and understand quickly how technology can help our clients optimize their content for Gen AI-powered futures. Working under the direction of a Senior Gen AI Content Specialist you will be part of a team of Content Specialists executing best-in-class content transformation on large libraries of knowledge base content. You will decide where and how content will be segmented and refactored for optimal use by Gen AI tools. You like meticulous, detailed work, but also see and share opportunities for improvement.\u00a0\u00a0<\/p><p>As a Gen AI Content Specialist you are part editors, part technicians. You have strong reading comprehension skills and are responsible for deciding where and how large multi-page articles need to be segmented for LLM efficiency and carried context. Don\u2019t worry, we\u2019ll coach you at first but do expect you to lead the decision making shortly thereafter. If you love content and want a role that keeps you on the leading edge of Gen AI applications, consider joining fast growing team.\u00a0<br \/><br \/><b>Responsibilities:\u00a0<\/b><\/p><ul><li>Execute content transformation and continuous improvements on large content libraries.\u00a0<\/li><\/ul><ul><li>Innovate and optimize content processes; decide where and how content will be segmented and refactored for Gen AI tools.\u00a0<\/li><\/ul><ul><li>Act as part editor and part content strategist with strong reading comprehension skills.\u00a0<\/li><\/ul><ul><li>Act as both a do-er and innovator, making decisions and recommendations independently.\u00a0<\/li><\/ul><ul><li>Segment large multi-page articles for LLM efficiency and context delivery.\u00a0<\/li><\/ul><ul><li>Create, manage and optimize high-quality, Gen AI-optimized content for large knowledge base.\u00a0<\/li><\/ul><ul><li>Be at the forefront of Gen AI applications in content; identify new opportunities for leveraging AI in content strategy.\u00a0<\/li><\/ul><ul><li>Stay updated with the latest in Gen AI technology and trends.\u00a0<\/li><\/ul><p>\u00a0<\/p><p>Required skills:\u00a0<\/p><ul><li>Foundational knowledge of Gen AI uses and applications to drive better, faster ways to work. You don\u2019t have to be an expert in the tech but need to understand what it can do for clients.\u00a0<\/li><\/ul><ul><li>Gen AI curiosity and enthusiasm and wish to learn more in this space.\u00a0<\/li><\/ul><ul><li>Expert English reading comprehension and editing skills. You need to be able to suggest where to break large articles and make any edits needed; we call it \u2018chunking\u2019 the articles.\u00a0\u00a0<\/li><\/ul><ul><li>Ability to manage multiple deadlines and projects at once.\u00a0\u00a0<\/li><\/ul><ul><li>Good familiarity with Word, Excel and large spreadsheets; strong Office 365 skills.\u00a0\u00a0<\/li><\/ul><ul><li>Natural desire to bring order and classification to content chaos. Familiarity with information architecture is a bonus.\u00a0\u00a0\u00a0\u00a0<\/li><\/ul><ul><li>Like finding patterns and problem-solving.\u00a0\u00a0<\/li><\/ul><ul><li>2-3&#43; years Digital Marketing or Content Marketing experience at a large enterprise or agency.\u00a0\u00a0<\/li><\/ul><ul><li>Bachelor&#39;s degree or equivalent work experience in Marketing, Communications or a related field.\u00a0<\/li><\/ul><ul><li>Ability to work collaboratively in a fast-paced and evolving environment.\u00a0<\/li><\/ul><br \/>\",\"ats_external_id\":\"R1770470\",\"location\":\"National Capital Region, National Capital Region\",\"job_type\":\"full_time\",\"salary\":\"1.08\",\"salary_type\":\"annually\",\"salary_currency\":\"PHP\",\"updated_at\":\"2026-10-13T00:06:19.400+08:00\",\"created_at\":\"2026-10-07T22:06:44.719+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNzY2Mg?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-NCR-Makati-Work-at-Home\/Sr-Analyst--Content-Strategist_R1770470\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Digital Marketing\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"b67da9176e3d1063315edce36dd07e4b\",\"descriptor\":\"Concentrix CVG Philippines, Inc.\",\"reference_id\":\"YPH08\",\"organization_reference_id\":\"YPH08\"},\"location\":{\"city\":\"National Capital Region\",\"state\":\"National Capital Region\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"1229\",\"primary_location\":{\"id\":\"PH-WAH-MAKAT-00\",\"wid\":\"bb20f395fa3c01a23310845e770755a9\",\"descriptor\":\"PHL NCR Makati Work-at-Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"maerliza.amante@concentrix.com\"},\"first_name\":\"Amante, Ma. Erliza\"},\"categories\":[{\"descriptor\":\"CF Digital Marketing\"}],\"recruiters\":[{\"id\":\"102505217\",\"wid\":\"f2fa2afd892910447a9bf4bbe9e70000\",\"descriptor\":\"Ma. Erliza Amante (102505217)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JT0677\",\"descriptor\":\"Sr. Analyst, Content Strategy (TCF)\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-390029\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-NCR-Makati-Work-at-Home\/Sr-Analyst--Content-Strategist_R1770470\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-NCR-Makati-Work-at-Home\/Sr-Analyst--Content-Strategist_R1770470\/apply\",\"job_requisition_id\":\"R1770470\"}],\"organizations\":[{\"wid\":\"b67da9176e3d1063315edce36dd07e4b\",\"descriptor\":\"Concentrix CVG Philippines, Inc.\",\"reference_id\":\"YPH08\",\"custom_reference_id\":null,\"company_reference_id\":\"YPH08\"},{\"wid\":\"5bf9c50ec22410097a75ce41f9390000\",\"descriptor\":\"COGS (CORP) Digital Experiences SL\",\"reference_id\":\"CORCATCONTCOMM\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"0777b3dda5691025ab645c16ebbc0000\",\"descriptor\":\"W0ZKJE Catalyst Core Cost Projects\",\"reference_id\":\"W0ZKJE\",\"custom_reference_id\":\"W0ZKJE\",\"company_reference_id\":null},{\"wid\":\"7218f45270b3102212bb7cc0b0fb0000\",\"descriptor\":\"11190 - Concentrix - 980002522\",\"reference_id\":\"980002522\",\"custom_reference_id\":\"980002522\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"anke.meyer@concentrix.com\"},\"first_name\":\"Anke Meyer (102012375)\"},\"category_groups\":[{\"id\":\"CF Strategy and Design Group\",\"wid\":\"d649f60fbab010107a3205b0f0a40000\",\"descriptor\":\"Strategy and Design Group\"}],\"job_requisition\":{\"id\":\"R1770470\",\"wid\":\"31721567f9471034dbaa7d479dd80000\",\"descriptor\":\"Sr. Analyst, Content Strategist\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"RECRUITING_INSTRUCTION-3-5\",\"compensation_grade\":{\"id\":\"CF Grade_T9\",\"wid\":\"3f18747a40e6101079012231438b0000\",\"descriptor\":\"Grade T9\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":null,\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"910\",\"campaign_id\":\"27658\",\"campaign_title\":\"Manager I, Quality R1767417\",\"campaign_type\":\"job_application\",\"job_title\":\"Quality Manager\",\"street\":\"ZAF Cape Town - 10 Rua, Da Gama St, Foreshore, Cape Town\",\"address\":\"ZAF Cape Town - 10 Rua, Da Gama St, Foreshore, Cape Town\",\"city\":\"Cape Town\",\"state\":\"Western Cape\",\"postal_code\":\"8000\",\"region\":null,\"country\":\"South Africa\",\"short_description\":\"Lead Quality. Drive Excellence. Shape Customer Outcomes.\\n\\nAre you a strategic Quality leader with a passion for operational excellence, performance improvement, and customer experience? We are looking for an experienced Quality Manager to lead and evolve our quality assurance strategy across a complex, multi-line-of-business environment.\\n\\nThis opportunity supports a Retail & Mobile Services campaign, encompassing multiple and split Lines of Business. Experience within Retail, Telecommunications, Mobile Services, or similar customer-centric environments will be highly advantageous, particularly where quality assurance plays a key role in driving customer satisfaction, compliance, and commercial performance.\",\"long_description\":\"<h2>What you will be doing: <\/h2><h2><\/h2><ul><li>Own and oversee quality frameworks across multiple LOBs, ensuring a consistent approach while accommodating individual workstream and client requirements.<\/li><li>Maintain strong quality governance, ensuring processes are robust, consistent, and aligned with contractual and client expectations.<\/li><li>Build strong relationships across multiple client and internal stakeholders, ensuring alignment between Quality, Operations, Training, Workforce Management, and supporting functions.<\/li><li>Act as a trusted advisor to stakeholders, influencing quality and performance outcomes.<\/li><li>Track quality KPIs and trends across LOBs, translating data into clear insights and targeted actions to improve performance.<\/li><li>Identify opportunities for improvement through data analysis and reporting<\/li><li>Identify systemic gaps and implement corrective and preventative actions that deliver sustainable improvements.<\/li><li>Identify and lead initiatives that improve performance, quality outcomes, consistency, customer experience, and operational effectiveness across the account.<\/li><li>Foster a culture of innovation and continuous improvement.<\/li><li>Lead, coach, and develop the Quality team, ensuring consistency in evaluation, calibration, coaching, reporting, and overall quality standards.<\/li><li>Build a high-performing team focused on accountability and excellence.<\/li><li>Maintain oversight across split LOBs and workstreams, ensuring quality priorities, standards, and ways of working remain aligned despite differing operational requirements.<\/li><li>Share best practices and drive consistency across the operation.<\/li><li>Ensure Quality is effectively represented and prepared for new LOBs, process changes, system migrations, launches, and evolving client requirements.<\/li><li>Support business transformation initiatives while maintaining quality excellence.<\/li><\/ul><br \/><h2>What you will need: <b><br \/><\/b><\/h2><ul><li>Proven Quality Management experience within a complex, multi-LOB environment, preferably within a BPO, Retail, Telecommunications, Mobile Services, or similarly fast-paced operational environment.<\/li><li>Strong stakeholder management capability, with experience navigating multiple client and internal stakeholders with differing priorities and requirements.<\/li><li>Demonstrated ability to lead quality strategy and governance across multiple workstreams.<\/li><li>Strong analytical capability, with the ability to translate quality data and trends into meaningful operational actions.<\/li><li>Experience driving root cause analysis, continuous improvement initiatives, and sustainable performance improvements.<\/li><li>Strong communication, influencing, coaching, and leadership skills.<\/li><li>Able to operate strategically while maintaining sufficient operational oversight across multiple and split LOBs.<\/li><li>Comfortable working in an evolving environment where priorities, processes, and stakeholder requirements may differ across workstreams.<\/li><\/ul><br \/><h2>Ready to Make an Impact?<\/h2><br \/><p>If you&#39;re a passionate Quality leader who thrives in complex environments and is driven by delivering exceptional customer and business outcomes, we&#39;d love to hear from you.<\/p><br \/><p>Apply today and help us set the standard for quality excellence across our Retail &amp; Mobile Services operation!<\/p><p><br \/><br \/><\/p><p><span style=\\\"color:#111827\\\"><b>Concentrix is an equal opportunity employer.\u00a0<\/b><\/span><\/p><br \/><p style=\\\"color:!important\\\"><span style=\\\"color:#374151\\\"><i>Concentrix is a Disability Confident and equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, colour, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.<\/i>\u00a0<\/span><\/p><br \/><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\">As part of our commitment to the Employment Equity Act and Concentrix South Africa\u2019s Employment Equity Plan, preference will be given to candidates from designated groups in alignment with the Company\u2019s EE Sectoral Targets and Affirmative Action measures. This approach supports our goal of promoting fair representation and diversity within the workplace.\u00a0\u00a0<\/span><\/p><br \/><p style=\\\"color:!important\\\"><span style=\\\"color:#0f4761\\\"><b>Disclaimer\u00a0\u00a0\u00a0<\/b><\/span><\/p><br \/><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\">The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/span><\/p><br \/>\",\"ats_external_id\":\"R1767417\",\"location\":\"Cape Town, Western Cape\",\"job_type\":\"full_time\",\"salary\":\"40000\",\"salary_type\":\"monthly\",\"salary_currency\":\"ZAR\",\"updated_at\":\"2026-10-16T22:06:07.539+08:00\",\"created_at\":\"2026-10-07T20:08:22.061+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNzY1OA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ZAF-Cape-Town---10-Rua-Da-Gama-St-Foreshore-Cape-Town\/Quality-Manager_R1767417\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Quality\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"501a28cad1ad101ac0bceca3795d0000\",\"descriptor\":\"Concentrix South Africa (Pty) Ltd\",\"reference_id\":\"WZA03\",\"organization_reference_id\":\"WZA03\"},\"location\":{\"city\":\"Cape Town\",\"state\":\"Western Cape\",\"country\":{\"wid\":\"4db3c26940b944919b83612cc1193eed\",\"iso2\":\"ZA\",\"iso3\":\"ZAF\",\"descriptor\":\"South Africa\",\"iso_numeric\":\"710\"},\"postal_code\":\"8000\",\"primary_location\":{\"id\":\"ZA-CAP-DAGAM-01\",\"wid\":\"dbc9f0a81910101d4cd7b62dd3f00000\",\"descriptor\":\"ZAF Cape Town - 10 Rua, Da Gama St, Foreshore, Cape Town\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"prenolla.dorasamy@concentrix.com\"},\"first_name\":\"Dorasamy, Prenolla\"},\"categories\":[{\"descriptor\":\"CF Quality\"}],\"recruiters\":[{\"id\":\"102525412\",\"wid\":\"da7d7d2449a2101033916b7ccd2b0000\",\"descriptor\":\"Prenolla Dorasamy (102525412)\"},{\"id\":\"103578395\",\"wid\":\"2f49f16c3d9d100538049a5e35b00000\",\"descriptor\":\"Siyanda Zinhle Sibisi (103578395)\"},{\"id\":\"103318795\",\"wid\":\"88d3d1b4e2311012745c2afda91b0000\",\"descriptor\":\"Katleho Morajane (103318795)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC1631\",\"descriptor\":\"Manager I, Quality\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-391130\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ZAF-Cape-Town---10-Rua-Da-Gama-St-Foreshore-Cape-Town\/Quality-Manager_R1767417\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ZAF-Cape-Town---10-Rua-Da-Gama-St-Foreshore-Cape-Town\/Quality-Manager_R1767417\/apply\",\"job_requisition_id\":\"R1767417\"}],\"organizations\":[{\"wid\":\"f9af6d72609801cb112f3d1e3c063ac1\",\"descriptor\":\"COGS (SITE) QUALITY & TRAINING (DIRECT)\",\"reference_id\":\"QUALTRAIN-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"c30e7f616c5d101eeee85b4c6cf30000\",\"descriptor\":\"20624 - 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Advance Business Center\",\"address\":\"BGR Sofia - Advance Business Center\",\"city\":\"Sofia\",\"state\":null,\"postal_code\":\"1766\",\"region\":null,\"country\":\"Bulgaria\",\"short_description\":\"The Sales Manager is responsible for overseeing the management of the team(s) supporting accounts to drive the generation of revenue and business growth, lead a sales team(s), accountable for driving team performance through customer success motions (onboarding, adoption, health checks and voice of the customer) and\/or revenue retention motions (product\/ service contract renewals, extension, upsell and expansion). Responsible for managing, building, and developing strategic client relationship through a balanced level of engagement with Sales Director and external facing client.\",\"long_description\":\"<p>The Sales Manager is responsible for overseeing the management of the team(s) supporting accounts to drive the generation of revenue and business growth, lead a sales team(s), accountable for driving team performance through customer success motions (onboarding, adoption, health checks and voice of the customer) and\/or revenue retention motions (product\/ service contract renewals, extension, upsell and expansion). Responsible for managing, building, and developing strategic client relationship through a balanced level of engagement with Sales Director and external facing client.<\/p><br \/><p style=\\\"color:!important\\\"><b>Responsibilities:<\/b><\/p><ul><li>Lead the team to achieve specific business targets and meet assigned performance targets weekly\/monthly\/quarterly, ensuring high customer satisfaction<\/li><li>Provide accurate ongoing sales forecasting and ensure data recorded in the CRM is accurate and up-to-date<\/li><li>Be an enabler to remove roadblocks and help team to resolve challenges to support sales opportunities<\/li><li>Monitor and drive team call time and productivity and conduct weekly performance reviews and weekly coaching sessions with all team members<\/li><li>Analyze data, performance and customer experience trends to develop strategic sales plays and best practice for client\/specific territories<\/li><li>Stay current on developments in client services and within the market and ensure the team is informed on the latest trends and market<\/li><li>Be a point of escalation for our clients and respond promptly to any issues<\/li><li>Maintain a balanced level of communication with Sales Director and external facing client to ensure strategic client relationship is fostered and developed<\/li><li>Work with client contact on reporting and forecasting<\/li><li>Ensure team understanding to achieve operating plan targets, sales targets and client performance targets (CPTs)<\/li><li>Work with client contact on reporting and forecasting<\/li><li>Coordinate team incentives and Sales Performance Incentive Funds<\/li><li>Quality call listening and coaching<\/li><li>Partner and build business relationships with all partners to ensure customer expectations are met<\/li><\/ul><p style=\\\"color:!important\\\"><b>Candidate Profile:<\/b><\/p><ul><li>3-5 years of experience as B2B Sales Manager<\/li><li>A passion for customer experience and driving team results<\/li><li>Pipeline management and forecasting experience<\/li><li>Experience in operations and strategy building<\/li><li>Excellent Coaching history<\/li><li>A record of developing and retaining great employees<\/li><li>Experience maximizing revenue through best practices<\/li><li>Experience working with Salesforce.com or similar CRM<\/li><li>Experience finding solutions as a manager<\/li><li>Change Management skills<\/li><li>Fluency in English (C1) and French or German or Dutch (C1)<\/li><li>Willingness to work on a hybrid model Monday-Friday 9:00-18:00<\/li><\/ul><p style=\\\"color:!important\\\"><b>What we offer:<\/b><\/p><ul><li>Mentoring, training, and career development programs<\/li><li><b>Relocation package across EU<\/b><\/li><li>Happiness programs and internal social events<\/li><li>Additional medical plan: health and dental care (fully covered by the employer)<\/li><li>Voluntary Sport Card (Multisport)<\/li><li>Monthly food allowance<\/li><li>Birthday Time Off<\/li><li>Volunteer Time Off<\/li><\/ul>\",\"ats_external_id\":\"R1770285\",\"location\":\"Sofia\",\"job_type\":\"full_time\",\"salary\":\"2500\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-10-16T16:04:26.041+08:00\",\"created_at\":\"2026-10-07T20:08:10.956+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNzY1Mg?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/BGR-Sofia---Advance-Business-Center\/Sales-Manager_R1770285\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"B2B Sales\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"1175574ca38b103132a0bfcbfd1c0000\",\"descriptor\":\"Concentrix SREV Bulgaria EOOD (New)\",\"reference_id\":\"CBG05\",\"organization_reference_id\":\"CBG05\"},\"location\":{\"city\":\"Sofia\",\"state\":null,\"country\":{\"wid\":\"25f4875dc598484dbeee857eb2d81652\",\"iso2\":\"BG\",\"iso3\":\"BGR\",\"descriptor\":\"Bulgaria\",\"iso_numeric\":\"100\"},\"postal_code\":\"1766\",\"primary_location\":{\"id\":\"BG-SOF-ABCEN-01\",\"wid\":\"740544c0a47f012495b122771f115455\",\"descriptor\":\"BGR Sofia - 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The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. \\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nIn our Information Technology and Global Security team, you will deliver the latest technology infrastructure, transformative software solutions and industry-leading global security for our staff and clients. You will work with the best in the world to design, implement and strategize IT, security, application development, innovation, and solutions in today\u2019s hyperconnected world. You will be part of the technology team that is core to our vision of develop, build and run the future of Integrated Services.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nWe embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p>The Technical Representative, IT Operations (TCF) works under general direction, provides basic system-level support of a multi-user operating system, hardware and software tools, including installation, configuration, maintenance and support of these systems. This position requires fundamental knowledge of basic troubleshooting of desktops, phones and computer related accessories.<br \/><br \/>Essential Functions\/Core Responsibilities<br \/>\u2022 Coordinate as smart hands with different portfolio and engineering workgroups<br \/>\u2022 Provide basic telephony support in performing installation and troubleshooting on telephone sets, and voice mailboxes<br \/>\u2022 Perform hardware and software upgrades to peripheral equipment<br \/>\u2022 Attend to break\/fix engagement as required by Situation Management for technology related problems and issues received from both internal and external clients<br \/>\u2022 Prepare, maintain and submit reports and applicable records of computer hardware and software inventory by site and system<br \/>\u2022 Perform site maintenance and safety checks of assigned equipment<br \/>\u2022 Perform checks and ensure that antivirus definition, Microsoft patches are updated as outlined by Desktop Engineering<br \/>\u2022 Performs backup for the onsite servers<\/p><p><span><span><b>. <\/b>Complete all assigned, mandatory training within the timeframe provided<\/span><\/span><\/p><p><span><span><b>. <\/b>Conduct and\/or participate in regularly scheduled 1:1 meetings with direct manager and\/or direct reports<\/span><\/span><\/p><p><\/p>\",\"ats_external_id\":\"R1770047\",\"location\":\"Makati City, National Capital Region\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-12T20:55:29.461+08:00\",\"created_at\":\"2026-10-07T18:10:56.164+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNzY0NQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Makati-City---Ayala-North-Exchange\/Technical-Representative--IT-Operations--TCF-_R1770047\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"IT Operations\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"b67da9176e3d1063315edce36dd07e4b\",\"descriptor\":\"Concentrix CVG Philippines, Inc.\",\"reference_id\":\"YPH08\",\"organization_reference_id\":\"YPH08\"},\"language\":[],\"location\":{\"city\":\"Makati City\",\"state\":\"National Capital Region\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"1223\",\"primary_location\":{\"id\":\"PH-MAK-BARAN-Y1\",\"wid\":\"121cc35b03a901ef93e7df4c1408f366\",\"descriptor\":\"PHL Makati City - 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(Norwegian Speaking) - Hybrid - High Tech\u00a0 HT05\",\"street\":\"ESP Benalm\u00e1dena Costa - Plaza Solymar, C.C. Benalmar Local 12\",\"address\":\"ESP Benalm\u00e1dena Costa - Plaza Solymar, C.C. Benalmar Local 12\",\"city\":\"Benalm\u00e1dena Costa\",\"state\":\"Malaga\",\"postal_code\":\"29630\",\"region\":\"Malaga\",\"country\":\"Spain\",\"short_description\":\" .\",\"long_description\":\"<br \/><p>\u00a0<\/p><p><b>Experience the power of a game-changing career\u00a0<\/b>\u00a0<\/p><p>\u00a0<\/p><p>Want to be part of an innovative and growing team? We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries.\u00a0<\/p><p>If you\u2019re looking to grow and be inspired, as a <b>Inside Partner Sales Representative<\/b> in Benalmadena (hybrid), you will be part of our team of game-changers who are powering the brands of the future in the Tech industry.\u00a0\u00a0<\/p><p>\u00a0<\/p><p><b>Career growth and personal development\u00a0<\/b>\u00a0<\/p><p>\u00a0<\/p><p>This is a great opportunity to experience the power of what\u2019s next and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed.\u00a0\u00a0<\/p><p>\u00a0<\/p><p><b>What you will do in this role\u00a0<\/b>\u00a0<\/p><p>\u00a0<\/p><p>As a<b> Inside Partner Sales Representative<\/b> in our team, you will:\u00a0\u00a0<\/p><p>\u00a0<\/p><p>- Articulate clearly Partner Program value proposition and register new resellers into the program \u00a0<\/p><p>- Respond in a timely and accurate manner to calls\/e-mails from resellers, routing onwards if appropriate. Drive answer when time need to find appropriate answer \u00a0<\/p><p>- Provide basic general information on products for inbound and outbound calls or e-mails \u00a0<\/p><p>- Detect High Business Opportunities \u00a0<\/p><p>- Act as the main point of entry for telephone contacts generated by partner telemarketing activities and campaigns \u00a0<\/p><p>- Process callout campaign based on a predefined list of resellers \u00a0<\/p><p>- Process specific marketing on products and services\u00a0<\/p><p>\u00a0<\/p><p><b>Your qualifications\u00a0<\/b>\u00a0<\/p><p>\u00a0<\/p><p>We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.\u00a0\u00a0<\/p><p><b>Concentrix is a great match if you:\u00a0<\/b>\u00a0<\/p><p>\u00a0<\/p><p style=\\\"color:#3b3b3b !important\\\">- Native level of Norwegian and advanced level of English<\/p><p>- Have outstanding communication skills (verbal and written) \u00a0<\/p><p>- Have previous B2B sales experience \u00a0<\/p><p>- Are positive, goal and target orientated \u00a0<\/p><p>- Are comfortable speaking with business users at all levels \u00a0<\/p><p>- Are a strong individual contributor as well as a team player \u00a0<\/p><p>- Can handle project tasks with minimal direction and supervision \u00a0<\/p><p>- Are highly organized and detail oriented \u00a0<\/p><p>- Can prioritize workload.\u00a0\u00a0\u00a0<\/p><p>\u00a0<\/p><p>Don\u2019t meet every requirement? No worries. We\u2019re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don\u2019t check every box, we still encourage you to apply. We\u2019ll do our best to match you with the right job, whether it\u2019s this one or another role.\u00a0\u00a0<\/p><p>\u00a0<\/p><p><b>What\u2019s in it for you\u00a0<\/b>\u00a0<\/p><p>\u00a0<\/p><p>We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. That\u2019s why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for our teams, our customers, and YOU.\u00a0\u00a0<\/p><p>\u00a0<\/p><p>In this role, we offer benefits that help support your unique lifestyle:\u00a0\u00a0<\/p><p>\u00a0<\/p><p style=\\\"color:#3b3b3b !important\\\">- Full time 39 hours\/week permanent contract: Monday to Friday from 09:00 - 18:00<\/p><p style=\\\"color:#3b3b3b !important\\\">- Salary 22.500 euros gross\/year &#43; up to 7.400 euros gross\/year in bonus &#43; private medical insurance<\/p><p>- Great office location in Benalmadena, with hybrid work model<\/p><p style=\\\"color:#3b3b3b !important\\\">- Full paid training about the company and the project you will be working on\u00a0<\/p><p style=\\\"color:#3b3b3b !important\\\">- Career development program and specialized courses\u00a0<\/p><p style=\\\"color:#3b3b3b !important\\\"><b>\u00a0<\/b><\/p><p><b>Experience the best version of you!\u00a0\u00a0<\/b><\/p><br \/><p>At Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.\u00a0\u00a0<\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d<\/p><p>\u00a0\u00a0<\/p><p><i>Concentrix is an equal opportunity employer\u00a0\u00a0<\/i><\/p><p><i>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.\u00a0<\/i><\/p><p style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">R1770684<\/span><\/p>\",\"ats_external_id\":\"R1770684\",\"location\":\"Benalm\u00e1dena Costa, Malaga\",\"job_type\":\"full_time\",\"salary\":\"1875\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-10-20T10:06:20.936+02:00\",\"created_at\":\"2026-10-07T16:06:36.688+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMTg4?\",\"apply_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMTg4\/apply?\",\"head_count\":\"300\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"B2B Sales\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"organization_reference_id\":\"WES05\"},\"location\":{\"city\":\"Benalm\u00e1dena Costa\",\"state\":\"Malaga\",\"country\":{\"wid\":\"bd34c524a6a04ae6915f5d96fa086199\",\"iso2\":\"ES\",\"iso3\":\"ESP\",\"descriptor\":\"Spain\",\"iso_numeric\":\"724\"},\"postal_code\":\"29630\",\"primary_location\":{\"id\":\"ES-BEN-SOLYM-01\",\"wid\":\"580a3f4cbe54101d479ba6e23c080000\",\"descriptor\":\"ESP Benalm\u00e1dena Costa - Plaza Solymar, C.C. Benalmar Local 12\"}},\"languages\":[\"Norwegian\",\"English\"],\"recruiter\":{\"email\":{\"address\":\"petronela.lukacova@concentrix.com\"},\"first_name\":\"Luk\u00e1\u010dov\u00e1, Petronela\"},\"categories\":[{\"descriptor\":\"CF B2B Sales\"}],\"recruiters\":[{\"id\":\"103359498\",\"wid\":\"8a8b4fbd69e7101f0d88e75e22230000\",\"descriptor\":\"Petronela Luk\u00e1\u010dov\u00e1 (103359498)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC3365\",\"descriptor\":\"Advisor II, B2B Sales\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-391578\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Benalmdena-Costa---Plaza-Solymar-CC-Benalmar-Local-12\/Inside-Partner-Sales-Representative----Norwegian-Speaking----Hybrid---High-Tech--HT05_R1770684\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Benalmdena-Costa---Plaza-Solymar-CC-Benalmar-Local-12\/Inside-Partner-Sales-Representative----Norwegian-Speaking----Hybrid---High-Tech--HT05_R1770684\/apply\",\"job_requisition_id\":\"R1770684\"}],\"organizations\":[{\"wid\":\"f9af6d726098012800e86f183c06bbbd\",\"descriptor\":\"COGS (SITE) Production Agent Direct\",\"reference_id\":\"PRODUCAGENT-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"316c85c94489102650ff3a4579550000\",\"descriptor\":\"W0ZZG9 Hpi Coe Ipbm Proximity\",\"reference_id\":\"W0ZZG9\",\"custom_reference_id\":\"W0ZZG9\",\"company_reference_id\":null},{\"wid\":\"f633454b00fc1025fcc7082b8c6b0000\",\"descriptor\":\"25545 - HPINC - 980008577\",\"reference_id\":\"980008577\",\"custom_reference_id\":\"980008577\",\"company_reference_id\":null},{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"custom_reference_id\":null,\"company_reference_id\":\"WES05\"}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"joanna.chominska@concentrix.com\"},\"first_name\":\"Joanna Chominska (102539938)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1770684\",\"wid\":\"45f7a8b1ce151034df0bb50a57290000\",\"descriptor\":\"Inside Partner Sales Representative - (Norwegian Speaking) - Hybrid - High Tech\u00a0 HT05\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_11\",\"wid\":\"0227dc387a0901268f38556fe1650a39\",\"descriptor\":\"Grade 11\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-spain\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"1\",\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"0\",\"auto_call\":\"0\",\"on_erp_listing\":\"0\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"913\",\"campaign_id\":\"27636\",\"campaign_title\":\"Application Support Engineer II (TCF) R1767813\",\"campaign_type\":\"job_application\",\"job_title\":\"Application Support Engineer II (TCF)\",\"street\":\"POL Work-at-Home\",\"address\":\"POL Work-at-Home\",\"city\":\"POL\",\"state\":\"Greater Poland\",\"postal_code\":\".\",\"region\":null,\"country\":\"Poland\",\"short_description\":\"We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. \\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent. \\n\\nIn our Information Technology and Global Security team, you will deliver the latest technology infrastructure, transformative software solutions and industry-leading global security for our staff and clients. You will work with the best in the world to design, implement and strategize IT, security, application development, innovation, and solutions in today\u2019s hyperconnected world. You will be part of the technology team that is core to our vision of develop, build and run the future of Integrated Services. \\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year. \\n\\nWe embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are. \\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<br \/><p><span style=\\\"color:#000000\\\">The <b>Application Support Engineer II<\/b> provides L1 and L2 production support for KYC\/KYB and iXHero applications. This role supports monitoring, troubleshooting, release validation, incident resolution, and stakeholder communication across applications, API, cloud, and AI environments. Fluency in <b>French, English &amp; Portuguese\u00a0<\/b>- reading, writing, and speaking - is required, Spanish is an added advantage.\u00a0<\/span><\/p><p><br \/><br \/><\/p><p><span style=\\\"color:#000000\\\"><b>Responsibilities<\/b>\u00a0<\/span><\/p><br \/><ul><li><span style=\\\"color:#000000\\\">Provide L1\/L2 production support for KYC\/KYB and iXHero applications.\u00a0<\/span><\/li><\/ul><ul><li><span style=\\\"color:#000000\\\">Monitor application and infrastructure health to identify production issues.\u00a0<\/span><\/li><\/ul><ul><li><span style=\\\"color:#000000\\\">Troubleshoot logs, APIs, authentication, data, integrations, AI, and cloud issues.\u00a0<\/span><\/li><\/ul><ul><li><span style=\\\"color:#000000\\\">Diagnose performance, availability, connectivity, and infrastructure incidents.\u00a0<\/span><\/li><\/ul><ul><li><span style=\\\"color:#000000\\\">Own incidents from triage through escalation, resolution, and closure.\u00a0<\/span><\/li><\/ul><ul><li><span 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T9\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":null,\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"914\",\"campaign_id\":\"27623\",\"campaign_title\":\"Operations Manager II R1770569\",\"campaign_type\":\"job_application\",\"job_title\":\"Operations Manager II - Sales\",\"street\":\"IND Bangalore - 2nd Floor Divyasree Towers Bannerghatta Main Road\",\"address\":\"IND Bangalore - 2nd Floor Divyasree Towers Bannerghatta Main Road\",\"city\":\"Bangalore\",\"state\":\"Karn\u0101taka\",\"postal_code\":\"560029\",\"region\":null,\"country\":\"India\",\"short_description\":\"\",\"long_description\":\"<p>ROLE:-\u00a0\u00a0\u00a0<b>Sales Manager<\/b>\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/p><p>DESIGNATION:-\u00a0\u00a0<b>Operations Manager<\/b> - <b>Sales <\/b><\/p><p>LOCATION:-\u00a0<b>Bangalore<\/b>\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 <\/p><p>YEARS OF EXPERIENCE:-\u00a0\u00a05-8&#43; years relevant experience in Sales Operations and 10 years as overall experience.<\/p><p>\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 <\/p><p>Concentrix is a technology-enabled global business services company specializing in customer engagement and improving business performance. We partner with ambitious, progressive executives around the world to future-proof their business and stay ahead of the competition and customer expectations.<\/p><p>\u00a0<\/p><p><b>Role and Key Responsibilities:<\/b><\/p><p><b>Sales Performance Management<\/b><\/p><ul><li>Monitor and analyze sales performance metrics, KPIs, and productivity indicators.<\/li><li>Identify trends, opportunities, and risks impacting sales performance.<\/li><li>Develop performance dashboards and executive reporting for leadership reviews.<\/li><li>Conduct regular business reviews and recommend improvement actions.<\/li><\/ul><p><b>Process Optimization<\/b><\/p><ul><li>Standardize and streamline sales processes to improve efficiency.<\/li><li>Identify operational gaps and implement scalable solutions.<\/li><li>Lead process improvement initiatives focused on productivity, conversion, and customer experience.<\/li><li>Establish governance mechanisms and operational controls.<\/li><\/ul><p><b>Stakeholder Management<\/b><\/p><ul><li>Collaborate with Client Leadership, \u00a0Operations, and Training teams.<\/li><li>Communicate performance insights and action plans to senior stakeholders.<\/li><\/ul><p><b>Customer experience metrics<\/b><\/p><ul><li>Monitor and drive key customer experience metrics, including CSAT, CES, Customer Retention, Churn Rate, Repeat Contact Rate, and Complaint Rate.<\/li><li>Analyze the relationship between sales activities and customer satisfaction outcomes.<\/li><li>Track customer journey performance to identify friction points impacting conversion, retention, and loyalty.<\/li><li>Partner with Customer Success, Service Operations, and Quality teams to implement customer-centric improvements.<\/li><li>Lead root cause analysis for customer complaints, escalations, and negative feedback trends.<\/li><li>Establish governance around customer experience KPIs and ensure accountability across sales teams.<\/li><\/ul><p><b>Key Skills and Knowledge:<\/b><\/p><ul><li>5-8&#43; years of experience in Sales Operations, Revenue Operations, Business Operations, or Analytics.<\/li><li>Experience supporting B2B and Consumer sales organizations.<\/li><li>Proven experience in \u00a0reporting, planning, and performance management.<\/li><\/ul><p><b>Required Skills<\/b><\/p><ul><li>Sales Performance Management<\/li><li>Process Improvement<\/li><li>Stakeholder Management<\/li><li>Excel, Strong communication and presentation skills<\/li><\/ul><p><b>\u00a0<\/b><\/p><p><b>Education Qualification<\/b>:<\/p><ul><li>Bachelor&#39;s degree in Business Administration, Operations, Analytics, or related and relevant experience.<\/li><\/ul><p>\u00a0<\/p><p><b>Disclaimer<\/b>:-<\/p><p>&#39;Neither Concentrix nor any authorized 3rd party who assist with our recruitment process, ever ask candidates for \u2018recruitment\u2019, \u2018processing\u2019 or any other kind of fees in exchange for offer letters from Concentrix. 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Das trifft sich gut!<br \/><\/strong>Den Rest bringen wir dir bei. Starte jetzt als <strong>Kundenberater (m\/w\/d) im Kundenservice &ndash; Depot &amp; Investment.<\/strong><\/p>\\n<p><strong>Das Wichtigste zuerst<\/strong><\/p>\\n<ul>\\n<li>Start: ab sofort<\/li>\\n<li>Vollzeit oder Teilzeit &ndash; ab 30 Std.\/Woche<\/li>\\n<li>Servicezeiten: Montag - Freitag von 08:00 - 18:00 Uhr<\/li>\\n<li>Standort: Schwerin<\/li>\\n<li>Inbound<\/li>\\n<li>Quereinsteiger willkommen!<\/li>\\n<li>Unterst&uuml;tzung durch moderne KI-Tools<\/li>\\n<li><strong> <\/strong>Unbefristeter Arbeitsvertrag&nbsp;<\/li>\\n<\/ul>\\n<p><strong>Das erwartet dich<br \/><\/strong>Du wickelst f&uuml;r unsere Kunden den Kauf und Verkauf von bestehenden Fonds ab.<br \/>Immer mit dabei: Unsere KI-Tools, die dir Routineaufgaben abnehmen und dir Zeit verschaffen, denn <strong>KI ist bei uns kein Ersatz &ndash; sondern dein Teamkollege.<\/strong><strong>&nbsp;<\/strong><\/p>\\n<p><strong>Dein Alltag<\/strong><\/p>\\n<ul>\\n<li><strong>Du bearbeitest<\/strong> Anfragen rund um den Depot- und Riesterbereich<\/li>\\n<li>Wickle den <strong>Kauf und Verkauf <\/strong>von<strong> bestehenden Fonds<\/strong> ab<\/li>\\n<li>Dokumentiere die Bearbeitungen in der Kundendatenbank<\/li>\\n<li>Du wirst vollumf&auml;nglich zu diesen Themen geschult:\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Welche Grundlagen muss man rund um das Aktiengesch&auml;ft wissen?<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Was sind Fonds und wie funktionieren Transaktionen von Fonds?<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Was muss man beim Fondsmanagement beachten und was f&uuml;r Versteuerungen gibt es?<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Welche Arten von Geldanlagen gibt es?<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Was sind Riester-Anlagen und was gilt es hier zu beachten? (Dieses Thema wird erst im zweiten Schritt geschult.)<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Wie kann ich mit positiver Kommunikation im Support &uuml;berzeugen?<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Wie meistere ich auch schwierige Gespr&auml;chssituationen?<\/p>\\n<\/li>\\n<\/ul>\\n<\/li>\\n<li><strong>Nutze moderne Tools<\/strong>, die dich smarter und besser machen<\/li>\\n<li><strong>Dokumentiere<\/strong> deine Absprache in der Kundendatenbank<\/li>\\n<\/ul>\\n<p>Mal ganz leicht. Mal herausfordernd. Aber immer in Bewegung.<\/p>\\n<p><strong>Das sagen unsere Game-Changer<\/strong><br \/><img src=\\\"https:\/\/i.imgur.com\/YiZknAy.png\\\" alt=\\\"\\\" width=\\\"120\\\" height=\\\"20\\\" \/> <br \/>\\\"Die Arbeitsatmosph&auml;re ist sehr angenehm, und ich habe das Gl&uuml;ck, mit freundlichen Kolleginnen und Kollegen zusammenzuarbeiten.\\\"<\/p>\\n<p>Bei uns bist du nicht einfach &bdquo;eine Stimme&ldquo;. Du bist Teil eines Teams, das sich gegenseitig unterst&uuml;tzt.<\/p>\\n<p><strong>Das bringst du mit<br \/><\/strong>Du brauchst keinen perfekten Lebenslauf.<br \/>Was z&auml;hlt:<\/p>\\n<ul>\\n<li>Du besitzt <strong>sehr gute Deutschkenntnisse<\/strong>&nbsp;in Wort und Schrift<\/li>\\n<li>Eine <strong>selbstst&auml;ndige und strukturierte Arbeitsweise <\/strong>zeichnet deine t&auml;gliche Arbeit aus<\/li>\\n<li>Deine <strong>Kommunikation ist wertsch&auml;tzend<\/strong> und auf Augenh&ouml;he<\/li>\\n<li>Themen wie <strong>Depots oder Investment Fonds<\/strong>&nbsp;wecken dein Interesse<\/li>\\n<li>Idealerweise hast du Erfahrung <strong>als Bankkaufmann\/-kauffrau oder in der Finanzberatung<\/strong><\/li>\\n<li>Du bist <strong>sicher im Umgang mit einem PC<\/strong><\/li>\\n<li><strong>Neue Tools und Technologien<\/strong> sind genau dein Ding<\/li>\\n<li>Du hast Lust mit unserem Team <strong>am Standort in Schwerin<\/strong>&nbsp;zu arbeiten<\/li>\\n<\/ul>\\n<p>Erfahrungen im Finanzwesen oder im Bankservice? Super. Aber kein Muss &ndash; auch privates Interesse z&auml;hlt.<\/p>\\n<p><strong>Benefits<br \/><\/strong>Ein Job sollte deinen einzigartigen Lebensstil unterst&uuml;tzen &ndash; und dich weiterbringen.<br \/>Deshalb bekommst du bei uns:<\/p>\\n<ul>\\n<li>Einen&nbsp;<strong>unbefristeten Arbeitsvertrag<\/strong><\/li>\\n<li>Eine Anstellung in&nbsp;<strong>Voll- oder Teilzeit<\/strong> von Montag bis Freitag &ndash; die Wochenenden geh&ouml;ren dir<\/li>\\n<li><strong>Splittschichten nach Absprache<\/strong>, sodass du deine Arbeitszeit flexibel innerhalb der &Ouml;ffnungszeiten aufteilen kannst.<\/li>\\n<li><strong>Bis zu 26 Urlaubstage<\/strong>,&nbsp;f&uuml;r kleine als auch gro&szlig;e Auszeiten<\/li>\\n<li>Regelm&auml;&szlig;ige&nbsp;Coachings, Fresh-Ups und <strong>Aufbautrainings &ndash; unterst&uuml;tzt durch smarte Technologien<\/strong><\/li>\\n<li><strong>Weiterbildungs- und Karrierem&ouml;glichkeiten&nbsp;<\/strong>und das sogar weltweit<\/li>\\n<li><strong>Kostenlosen Zugang zu LinkedIn Learning<\/strong> &ndash; f&uuml;r dein Wachstum<\/li>\\n<li>Eine finanzielle Absicherung durch eine&nbsp;<strong>betriebliche Altersvorsorge<\/strong><\/li>\\n<li>Eine&nbsp;attraktive Pr&auml;mie von 600&euro;&nbsp;f&uuml;r jeden neuen Mitarbeiter, den du erfolgreich wirbst<\/li>\\n<li>Veranstaltungen wie <strong>Standortfeiern, Eiscr&eacute;me-Party und Firmenl&auml;ufe<\/strong>.<\/li>\\n<li>Eine Vielzahl an&nbsp;Online-Shopping-Rabatten<\/li>\\n<li>Eine von uns&nbsp;<strong>gef&ouml;rderte Mitgliedschaft bei Wellhub<\/strong> und&nbsp;in ausgew&auml;hlten<\/li>\\n<\/ul>\\n<p>Kurz gesagt: Einen Job, der dich wachsen l&auml;sst.<\/p>\\n<p><strong>Deine Bewerbung<br \/><\/strong>Wenn das alles nach dem perfekten n&auml;chsten Schritt auf deinem Karriereweg klingt, dann m&ouml;chten wir dich kennenlernen.<\/p>\\n<p>So geht&rsquo;s:<\/p>\\n<ol>\\n<li><strong> \\\"Bewerben\\\"-Button klicken<\/strong><\/li>\\n<li><strong>Daten eingeben<\/strong><\/li>\\n<li><strong>Fertig<\/strong><\/li>\\n<\/ol>\\n<p>Wir melden uns in der Regel innerhalb von 4 Werktagen bei dir.<\/p>\\n<p><strong>Du hast noch Fragen?<br \/><\/strong>Stelle sie unserem virtuellen Assistenten \\\"Dot\\\" &ndash; er steht dir per WhatsApp unter 01525 7294145 oder &uuml;ber den Facebook-Messenger rund um die Uhr zur Verf&uuml;gung und hilft dir gerne weiter.<\/p>\\n<p><strong>Hier arbeitet unser Team:<br \/><\/strong>Concentrix Management Holding B.V &amp; Co. KG<br \/>Hopfenbruchweg 6, 19059 Schwerin<\/p>\\n<p><strong>Concentrix setzt sich f&uuml;r Chancengleichheit ein<\/strong><\/p>\\n<p><em>Wir sind stolz darauf, als ein Team und ein Unternehmen weltweit vereint zu sein. Wir verpflichten uns, allen Bewerbenden gleiche Einstellungschancen einzur&auml;umen und ein Arbeitsumfeld zu schaffen, das frei von Diskriminierung und Bel&auml;stigung ist. Alle unsere Einstellungspraktiken basieren auf den gesch&auml;ftlichen Erfordernissen, den Stellenanforderungen und den beruflichen Qualifikationen, ohne R&uuml;cksicht auf Herkunft, Alter, Geschlechtsidentit&auml;t, sexuelle Orientierung, Religion, Familienstand oder Elternstatus, nationale Herkunft, Behinderung oder eine andere durch die geltenden nationalen Gesetze gesch&uuml;tzte Klassifizierung.<\/em><br \/><em>Vielfalt und Chancengleichheit geh&ouml;ren zu den gelebten Grundwerten bei Concentrix. Deshalb sind Bewerbungen von Menschen mit Behinderung ausdr&uuml;cklich erw&uuml;nscht. Schwerbehinderte und Gleichgestellte werden bei gleicher Eignung bevorzugt eingestellt. Hierzu bieten wir individuelle Unterst&uuml;tzung an, um den f&uuml;r dich passenden Arbeitsplatz zu schaffen. Kontaktiere bei Fragen gerne unser Recruiting-Team unter 0800 50 60 080.&nbsp;<\/em><\/p>\\n<p><strong>Arbeitserlaubnis<\/strong><\/p>\\n<p>Gem&auml;&szlig; deutschem Recht werden f&uuml;r diese Stelle nur Bewerber ber&uuml;cksichtigt, die &uuml;ber eine g&uuml;ltige Arbeitserlaubnis in Deutschland verf&uuml;gen.<\/p>\\n<p>#EMEACNX<br \/>#AGENTCNX<\/p>\",\"ats_external_id\":\"DE-1208\",\"location\":\"Schwerin, Mecklenburg-Vorpommern\",\"job_type\":\"part_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-07T11:23:16.253+02:00\",\"created_at\":\"2026-10-07T11:11:39.010+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-dach1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMjA4?\",\"apply_url\":\"https:\/\/concentrix-dach1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMjA4\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":\"banking\",\"contract_type\":\"permanent\",\"locale\":\"de\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-dach1\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":\"1\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"527\",\"campaign_id\":\"3031\",\"campaign_title\":\"GTM_EMEA_SA_Customer Service - Royal London\",\"campaign_type\":\"job_application\",\"job_title\":\"UK Customer Service Advisor\",\"street\":\"9 Hertzog Boulevard Foreshore \",\"address\":\"9 Hertzog Boulevard Foreshore \",\"city\":\"Cape Town\",\"state\":\"Western Cape\",\"postal_code\":\"8000\",\"region\":\"Cape Town\",\"country\":\"South Africa\",\"short_description\":\"Jumpstart your career in Cape Town! Join Concentrix as a UK Customer Service Advisor\u00a0on an internationally innovative campaign. Vibrant on-site office, and friends for life. Apply now!\",\"long_description\":\"<p data-pm-slice=\\\"1 1 []\\\"><strong>Ready to make an impact?<\/strong> Bring your skills, curiosity, and commitment to Concentrix &mdash; where 550,000+ game-changers across 70+ countries are proud to call us their employer of choice. Belong to a global community that celebrates individuality, inclusion, and diversity. Grow with the tools, support, and opportunities to become your best self. Thrive in a culture that supports success, well-being, and belonging. Unlock new career possibilities and grow with us &mdash; together.<\/p>\\n<p data-pm-slice=\\\"1 1 []\\\"><strong>Jumpstart your career in Cape Town!<\/strong> Join Concentrix as a Customer Service Advisor on an internationally innovative campaign. Enjoy a <strong>R10 000 base salary<\/strong>, a vibrant on-site office environment, and the opportunity to build meaningful connections. <strong>Apply now!<\/strong><\/p>\\n<h2>Your qualifications<\/h2>\\n<p class=\\\"mb-2 whitespace-pre-wrap\\\"><strong>This Customer Service Advisor role at Concentrix is a great match if you have:<\/strong><\/p>\\n<ul>\\n<li>Minimum of Grade 12 &mdash; <strong>essential<\/strong><\/li>\\n<li>12 months of international technical advisor\/chat experience OR 6 months of financial\/banking back-office\/chat experience<\/li>\\n<li>Customer service experience &mdash; <strong>advantageous<\/strong><\/li>\\n<li>Clear criminal and credit record &mdash; <strong>essential<\/strong><\/li>\\n<li>Ability to work across multiple systems<\/li>\\n<li>Ability to prioritise and organise workload effectively<\/li>\\n<li>B2 English language proficiency<\/li>\\n<\/ul>\\n<h2>What&rsquo;s in it for you?<\/h2>\\n<p class=\\\"mb-2 whitespace-pre-wrap\\\"><strong>In this role, we offer benefits that help support your unique lifestyle:<\/strong><\/p>\\n<ul>\\n<li>Base salary of <strong>R10 000<\/strong><\/li>\\n<li><strong>Choice between Medical Aid or Medical Insurance<\/strong>\\n<ul>\\n<li>Medical Aid covers the employee only<\/li>\\n<li>Medical Insurance covers the employee and 2 dependents<\/li>\\n<\/ul>\\n<\/li>\\n<li><strong>Retirement Fund<\/strong>\\n<ul>\\n<li>2.5% employer contribution and 2.5% employee contribution<\/li>\\n<\/ul>\\n<\/li>\\n<li>Subsidized transport is provided&nbsp;<\/li>\\n<li>Shift allowance for all hours worked after 6 pm<\/li>\\n<li>Fantastic Employee Assistance Programme &mdash; EAP<\/li>\\n<li>Group life cover<\/li>\\n<li>Access to financial well-being sessions, will-writing sessions, and stress management sessions<\/li>\\n<li>Team-building and upskilling training opportunities<\/li>\\n<li>Interactive and inclusive company culture<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<h2>What you will do in this role<\/h2>\\n<ul>\\n<li>Provide support to Financial Advisers and customers, delivering an industry-leading level of customer service while continuously finding ways to help Financial Advisers, customers, and clients achieve their strategies and objectives<\/li>\\n<li>Support your Team Leader and wider leadership team in understanding and improving the customer journey<\/li>\\n<li>Take ownership of the work you are trained in within Group Customer Service<\/li>\\n<li>Assist colleagues, customers, and advisers with professionalism and care<\/li>\\n<li>Work as part of the Operational teams, keeping customers at the heart of everything we do<\/li>\\n<li>Demonstrate awareness of team measures and how they are used to understand and improve the customer journey<\/li>\\n<li>Identify opportunities for further training and development<\/li>\\n<li>Attend and contribute to team huddles, including discussing customer requests and any challenges that may impact customer expectations<\/li>\\n<li>Own requests and enquiries from end to end, minimizing hand-offs and delivering a personal service<\/li>\\n<li>Continuously build knowledge to provide support to advisers, clients, and colleagues, anticipating needs and finding solutions to challenges<\/li>\\n<li>Learn from feedback to improve service and collaborate with colleagues to meet shared business goals<\/li>\\n<li>Identify ways to continue improving how we work<\/li>\\n<li>Process all customer transactions and enquiries accurately and promptly within agreed timescales<\/li>\\n<li>Handle customer calls with skill, accuracy, and personalisation, ensuring calls are answered promptly<\/li>\\n<\/ul>\\n<h2>In one sentence<\/h2>\\n<p class=\\\"mb-2 whitespace-pre-wrap\\\">A customer-focused role that combines empathetic debt support with risk, compliance, and regulatory responsibilities &mdash; helping customers find sustainable solutions while protecting both the customer and the bank.<\/p>\\n<h2>Eligibility to work<\/h2>\\n<p class=\\\"mb-2 whitespace-pre-wrap\\\">In accordance with South African law, only applicants who are legally authorized to work in South Africa will be considered for this position, and the appointment will be made in line with the company&rsquo;s EE Plan.<\/p>\\n<h2>Disclaimer<\/h2>\\n<p class=\\\"mb-2 whitespace-pre-wrap\\\">The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required for this role.<\/p>\\n<p class=\\\"mb-2 whitespace-pre-wrap\\\">Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, colour, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status, or any other legally protected characteristic.<\/p>\",\"ats_external_id\":\"ZA-3031\",\"location\":\"Cape Town, Cape Town\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"monthly\",\"salary_currency\":\"ZAR\",\"updated_at\":\"2026-10-20T23:59:12.896Z\",\"created_at\":\"2026-10-07T10:40:36.654Z\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-uk.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMDMx?\",\"apply_url\":\"https:\/\/concentrix-uk.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMDMx\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":\"telecommunications\",\"contract_type\":\"permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-uk\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"3\",\"auto_call\":\"0\",\"on_erp_listing\":\"1\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"915\",\"campaign_id\":\"27612\",\"campaign_title\":\"Sr. Professional I, Marketing Solutions R1767574\",\"campaign_type\":\"job_application\",\"job_title\":\"Senior Product Marketing Manager - Voice of Customer\",\"street\":\"USA OH Work-at-Home\",\"address\":\"USA OH Work-at-Home\",\"city\":\"USA\",\"state\":\"Ohio\",\"postal_code\":\"43201\",\"region\":null,\"country\":\"United States of America\",\"short_description\":\"Concentrix is redefining the future of Voice of Customer (VOC). As the market evolves beyond surveys and measurement, organizations need new ways to unify customer signals, generate actionable insights, and drive business value through AI, analytics, and operational action.\\n\\nWe are seeking a Senior Product Marketing Manager to help shape and communicate this vision to the market while enabling growth across sales, account management, product, and client success teams.\\n\\nThis role sits at the center of our go-to-market strategy, connecting market trends, product innovation, competitive intelligence, sales enablement, and content development to drive awareness, pipeline growth, and client adoption.\\n\\nThe ideal candidate combines strategic thinking with operational execution and is equally comfortable developing positioning, building executive-ready content, managing product launches, enabling sellers, and leveraging AI-powered tools to scale marketing impact.\",\"long_description\":\"<p>We&#39;re Concentrix. The global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent. Join us and be part of this journey towards greater opportunities and brighter futures.<\/p><p>Our game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as &#34;World&#39;s Best Workplaces,&#34; \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.<\/p><p>Join us and be part of this journey towards greater opportunities and brighter futures.<\/p><br \/><p>Concentrix is redefining the future of Voice of Customer (VOC). As the market evolves beyond surveys and measurement, organizations need new ways to unify customer signals, generate actionable insights, and drive business value through AI, analytics, and operational action.<\/p><p>We are seeking a Senior Product Marketing Manager to help shape and communicate this vision to the market while enabling growth across sales, account management, product, and client success teams.<\/p><p>This role sits at the center of our go-to-market strategy, connecting market trends, product innovation, competitive intelligence, sales enablement, and content development to drive awareness, pipeline growth, and client adoption.<\/p><br \/><p>The ideal candidate combines strategic thinking with operational execution and is equally comfortable developing positioning, building executive-ready content, managing product launches, enabling sellers, and leveraging AI-powered tools to scale marketing impact.<\/p><br \/><p><b>What you will do in this role<\/b><\/p><p>In everything we do, we believe in doing right by and for people \u2013 our clients, their customers, our people, our community, and our planet.<\/p><p><b>\u00a0<\/b><\/p><p><b>Product &amp; Solution Positioning<\/b><\/p><p>\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Develop messaging, positioning, and value propositions for our VOC and CX solutions.<\/p><p>\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Translate complex platform capabilities and services into compelling business narratives.<\/p><p>\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Maintain competitive positioning against platform providers and emerging AI-enabled customer intelligence solutions.<\/p><p>\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Partner with product leaders to articulate roadmap investments and innovation stories.<\/p><p>\u00a0<\/p><p><b>Go-to-Market Strategy<\/b><\/p><p>\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Support launch planning for platform enhancements, new offerings, and strategic initiatives.<\/p><p>\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Develop campaign themes, buyer journeys, and audience-specific messaging frameworks.<\/p><p>\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Partner with growth marketing and demand generation teams to align campaigns with product priorities.<\/p><p>\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Collaborate with sales leadership to ensure GTM motions support revenue objectives.<\/p><p>\u00a0<\/p><p><b>Sales Enablement &amp; Solutioning<\/b><\/p><p>\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Create and maintain sales materials including:<\/p><p>o\u00a0\u00a0 First-strike presentations<\/p><p>o\u00a0\u00a0 Solution overviews<\/p><p>o\u00a0\u00a0 Competitive battlecards<\/p><p>o\u00a0\u00a0 Proposal content<\/p><p>o\u00a0\u00a0 Case studies<\/p><p>o\u00a0\u00a0 Executive briefing materials<\/p><p>\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Support strategic pursuits with tailored messaging and value articulation.<\/p><p>\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Partner with account teams to identify and scale best practices across client engagements.<\/p><p>\u00a0<\/p><p><b>Content Strategy &amp; Knowledge Management<\/b><\/p><p>\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Develop a scalable content architecture that supports marketing, sales, and client-facing teams.<\/p><p>\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Own the lifecycle of core product marketing assets from creation through adoption.<\/p><p>\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Leverage AI-powered knowledge management tools to improve content discovery, reuse, and productivity.<\/p><p>\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Establish processes that transform subject matter expertise into repeatable commercial assets.<\/p><p>\u00a0<\/p><p><b>Market Intelligence &amp; Thought Leadership<\/b><\/p><p>\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Monitor market trends across VOC, CX, AI, analytics, customer intelligence, and experience management.<\/p><p>\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Conduct competitive analysis and deliver insights to leadership and go-to-market teams.<\/p><p>\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Help develop thought leadership content that positions Concentrix as a leader in the evolving customer intelligence market.<\/p><p>\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Support analyst engagement and industry benchmarking initiatives.<\/p><p>\u00a0<\/p><p><b>Performance &amp; Optimization<\/b><\/p><p>\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Measure adoption and effectiveness of sales enablement and product marketing assets.<\/p><p>\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Track content utilization, campaign performance, and commercial impact.<\/p><p>\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Continuously improve messaging and enablement based on market feedback and performance insights.<\/p><br \/><p><b>Your qualifications <\/b><\/p><p>We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.<\/p><p>Concentrix is a great match if you have:<\/p><p><br \/><br \/><\/p><p>\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 5&#43; years of experience in product marketing, solution marketing, product management, or go-to-market strategy.<\/p><p>\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Experience marketing SaaS, technology-enabled services, CX, VOC, analytics, AI, or customer intelligence solutions.<\/p><p>\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Proven ability to develop messaging, positioning, and executive-level content.<\/p><p>\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Strong presentation and storytelling skills.<\/p><p>\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Experience supporting enterprise sales organizations and complex B2B buying cycles.<\/p><p>\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Demonstrated ability to work cross-functionally with product, sales, marketing, and operations teams.<\/p><p>\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Strong analytical and problem-solving capabilities.<\/p><p><b>\u00a0<\/b><\/p><p><b>Preferred Qualifications<\/b><\/p><p>\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Experience within VOC, Customer Experience, Experience Management, Market Research, Contact Center, or Customer Intelligence industries.<\/p><p>\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Experience implementing or leveraging AI-powered content, enablement, or knowledge management solutions.<\/p><p>\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Experience supporting analyst relations, industry benchmarking, or thought leadership initiatives.<\/p><br \/><p><b>What Success Looks Like<\/b><\/p><p>In your first 12 months, you will:<\/p><p>\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Establish a clear market narrative for our evolving customer intelligence portfolio.<\/p><p>\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Create a scalable library of high-impact sales and marketing assets.<\/p><p>\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Improve sales readiness and consistency of solution messaging.<\/p><p>\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Support successful launches of key platform innovations.<\/p><p>\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Increase content utilization and enablement effectiveness through AI-powered knowledge management.<\/p><p>\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Strengthen our position as a differentiated provider of both technology and strategic services.<\/p><br \/><p><b>What\u2019s in it for you<\/b><\/p><p>We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW.<\/p><p>In this role, we offer benefits that help support your unique lifestyle:<\/p><ul><li>\u00a0\u00a0Full time position<\/li><li>\u00a0\u00a0Remote working \u00a0<\/li><li>\u00a0\u00a0Competitive Salary<\/li><\/ul><br \/><p>The base salary range for this position is $86,000 - $108,000 plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program, 401(k) retirement plan, paid time off and holidays and paid learning days.<\/p><p>The deadline for applying for this position is: <b>October 30th, 2026<\/b>. This position is for an existing, immediate vacancy. We are currently seeking to fill this role with an individual who can start as soon as possible.<\/p><br \/><p>As part of the hiring process, candidates may be required to undergo background screening and identity verification, where permitted by applicable law and consistent with the requirements of the role.\u00a0 Certain verification processes used by the Company or its service providers may involve technologies that rely on biometric identifiers or biometric information, where permitted by law.\u00a0 If biometric identifiers or biometric information are collected, used, or stored, the Company will provide the legally required disclosures and obtain any required written consent prior to such collection, and will handle such information in accordance with applicable biometric privacy laws and Company policies.<\/p><br \/><p><br \/><b>Physical and Mental Requirements:<br \/>\u00a0<br \/><\/b>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p><p><b>\u00a0<\/b><\/p><p><b>Equal Employment Opportunity:<br \/><br \/><\/b><\/p><p>Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.<\/p><p>\u00a0<\/p><p>For more information regarding your EEO rights as an applicant, please visit the following websites:<\/p><p><span style=\\\"color:#007380\\\">\u00b7\u00a0\u00a0\u00a0\u00a0<\/span><a target=\\\"_blank\\\" href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf\\\"><span style=\\\"color:#0000ff\\\"><u>English<\/u><\/span><\/a><span style=\\\"color:#007380\\\">\u00a0\u00a0 <\/span><\/p><p><span style=\\\"color:#007380\\\">\u00b7\u00a0\u00a0\u00a0<\/span><a target=\\\"_blank\\\" href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf\\\"><span style=\\\"color:#0000ff\\\"><u>Spanish<\/u><\/span><\/a><span style=\\\"color:#007380\\\"> <\/span><\/p><p><\/p><p><b>Accommodation:<br \/><br \/><\/b><\/p><p><span style=\\\"color:#000000\\\">Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.\u00a0If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <\/span><a target=\\\"_blank\\\" href=\\\"mailto:app.acco@concentrix.com\\\"><span style=\\\"color:#007380\\\"><u>app.acco@concentrix.com<\/u><\/span><\/a><span style=\\\"color:#000000\\\">.\u00a0 All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/span><\/p><p><span style=\\\"color:#ff0000\\\">\u00a0<\/span><\/p><p><b>Artificial Intelligence:<br \/><br \/><\/b><\/p><p><span style=\\\"color:#000000\\\">As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/span><\/p><p><span style=\\\"color:#000000\\\">\u00a0<\/span><\/p><p><b>Work Authorization:<\/b><\/p><p>\u00a0<\/p><p>In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. <span style=\\\"color:#000000\\\">Must reside in the United States or have a valid U.S. address for residence. \u00a0<\/span><\/p><p><span style=\\\"color:#000000\\\">\u00a0<\/span><\/p><p><\/p><p><b>For further information on available work states and Equal Employment Opportunity as an applicant, please click <\/b><a target=\\\"_blank\\\" href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\"><span style=\\\"color:#0000ff\\\"><b><u>HERE<\/u><\/b><\/span><\/a><\/p><p><\/p><p><\/p>\",\"ats_external_id\":\"R1767574\",\"location\":\"USA, Ohio\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-12T20:55:26.433+08:00\",\"created_at\":\"2026-10-07T06:04:14.622+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNzYxMg?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-OH-Work-at-Home\/Senior-Product-Marketing-Manager---Voice-of-Customer_R1767574\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Marketing Solutions\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"b67da9176e3d1063316080f0b2237f6f\",\"descriptor\":\"Concentrix CVG Customer Management Group Inc.\",\"reference_id\":\"YUS04\",\"organization_reference_id\":\"YUS04\"},\"language\":[],\"location\":{\"city\":\"USA\",\"state\":\"Ohio\",\"country\":{\"wid\":\"bc33aa3152ec42d4995f4791a106ed09\",\"iso2\":\"US\",\"iso3\":\"USA\",\"descriptor\":\"United States of America\",\"iso_numeric\":\"840\"},\"postal_code\":\"43201\",\"primary_location\":{\"id\":\"US-WAH-OHIO1-00\",\"wid\":\"b67da9176e3d1062f9decb11f9d6be0a\",\"descriptor\":\"USA OH Work-at-Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"wid\":\"36c59e08df23100409bed9e1f4670003\",\"address\":\"maria.lauda@concentrix.com\"},\"last_name\":\"Lauda\",\"first_name\":\"Maria Agustina\"},\"categories\":[{\"id\":\"CF Marketing Solutions\",\"wid\":\"0227dc387a09015ea051256df665d54a\",\"descriptor\":\"Marketing Solutions\"}],\"recruiters\":[{\"id\":\"102542289\",\"wid\":\"da7d7d2449a21010332fe19310150001\",\"descriptor\":\"Maria Agustina Lauda Gonzalez (102542289)\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC2344\",\"wid\":\"f9af6d726098019f9f25a3dc4f0659e1\",\"descriptor\":\"Sr. Professional I, Marketing Solutions\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-390054\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-OH-Work-at-Home\/Senior-Product-Marketing-Manager---Voice-of-Customer_R1767574\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-OH-Work-at-Home\/Senior-Product-Marketing-Manager---Voice-of-Customer_R1767574\/apply\",\"job_requisition_id\":\"R1767574\"}],\"organizations\":[{\"wid\":\"695cc77b677610157201b50e384f0000\",\"descriptor\":\"W0ZVEF Corp_Voc\",\"reference_id\":\"W0ZVEF\",\"custom_reference_id\":\"W0ZVEF\"},{\"wid\":\"781e5acd39f210156f7dd1ab646d0000\",\"descriptor\":\"23388 - Opexother - CORPVOC\",\"reference_id\":\"CORPVOC\",\"custom_reference_id\":\"CORPVOC\"}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"wid\":\"db0bffd68c2301381e8cebae0f1a247a\",\"address\":\"eleanor.dubbs@concentrix.com\"},\"last_name\":\"Dubbs\",\"first_name\":\"Ellie\"},\"category_groups\":[{\"id\":\"CF Marketing_Communications Group\",\"wid\":\"0227dc387a0901ec82e6dbf1ec6531e6\",\"descriptor\":\"Marketing & Communications Group\"}],\"job_requisition\":{\"id\":\"R1767574\",\"wid\":\"0c25c666c4f91033554098c10ae80000\",\"descriptor\":\"R1767574 Senior Product Marketing Manager - Voice of Customer (Open)\"},\"recruiter_group\":[{\"email\":{\"wid\":\"36c59e08df23100409bed9e1f4670003\",\"address\":\"maria.lauda@concentrix.com\"},\"last_name\":\"Lauda\",\"first_name\":\"Maria Agustina\"}],\"requisition_type\":null,\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_7\",\"wid\":\"0227dc387a0901601ddf81d4e0652a34\",\"descriptor\":\"Grade 7\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":null,\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"916\",\"campaign_id\":\"27611\",\"campaign_title\":\"Sr. Software Engineer (TCF) R1769202\",\"campaign_type\":\"job_application\",\"job_title\":\"Salesforce Developer - Bilingual\",\"street\":\"MEX Work-at-Home\",\"address\":\"MEX Work-at-Home\",\"city\":\"Mexico City\",\"state\":null,\"postal_code\":\"01567\",\"region\":null,\"country\":\"Mexico\",\"short_description\":\"We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.\\n\\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p><b>We are looking for a Salesforce Developer!<\/b><\/p><br \/><p>The Salesforce Developer will be responsible for configuring, developing, and implementing Salesforce solutions supporting the Global Components CRM expansion initiative. The role will focus on extending campaign functionality, automating account and opportunity processes, and enhancing the seller experience.<br \/><br \/><b>Key Responsibilities<\/b><\/p><p><b>Salesforce Configuration &amp; Development<\/b><\/p><ul><li>Configure Salesforce objects, fields, page layouts, flows, and security.<\/li><li>Extend existing Custom Campaign functionality for Global Components.<\/li><li>Implement campaign-to-account and campaign member associations.<\/li><li>Develop automated opportunity creation and assignment processes.<\/li><li>Configure Account Plans, Action Plans, and Objectives functionality.<\/li><\/ul><p><b>Solution Implementation<\/b><\/p><ul><li>Develop Apex classes, triggers, Lightning components, and integrations as needed.<\/li><li>Build scalable automation using Salesforce Flow and Process Automation tools.<\/li><li>Enhance user experience through Lightning App Builder and Dynamic Forms.<\/li><\/ul><p><b>Integration Support<\/b><\/p><ul><li>Support CRM-to-ERP account integration requirements.<\/li><li>Partner with middleware teams to define and validate integrations.<\/li><li>Troubleshoot integration and data synchronization issues.<\/li><\/ul><p><b>Quality &amp; Deployment<\/b><\/p><ul><li>Conduct unit and system testing.<\/li><li>Support code reviews and release activities.<\/li><li>Prepare deployment packages and implementation documentation.<\/li><li>Work closely with QA resources during testing cycles.<\/li><\/ul><p><b>Required Qualifications<\/b><\/p><ul><li>5&#43; years of Salesforce development experience.<\/li><li>Strong expertise with:<ul><li>Apex<\/li><li>Lightning Web Components (LWC)<\/li><li>Salesforce Flow<\/li><li>SOQL\/SOSL<\/li><li>Security and Sharing Model<\/li><\/ul><\/li><li>Experience implementing Sales Cloud solutions.<\/li><li>Knowledge of CI\/CD and Salesforce deployment best practices.<\/li><\/ul><p><b>Preferred Qualifications<\/b><\/p><ul><li>Salesforce Platform Developer I or II Certification.<\/li><li>Experience with account hierarchy and account planning solutions.<\/li><li>Experience with enterprise integrations and middleware platforms.<\/li><li>Financial services, distribution, or manufacturing industry experience.<\/li><\/ul><p><b>Deliverables<\/b><\/p><ul><li>Salesforce Configuration and Development Components<\/li><li>Integration Support Artifacts<\/li><li>Technical Design Documentation<\/li><li>Deployment Packages<\/li><li>Production Release Support<\/li><\/ul><p><br \/><br \/><\/p><p>#Salesforce #SalesforceDeveloper #SalesforceJobs #SalesforceDevelopment #Apex #LWC #SalesCloud #SalesforceFlow <\/p>\",\"ats_external_id\":\"R1769202\",\"location\":\"Mexico City\",\"job_type\":\"full_time\",\"salary\":\"101538.49\",\"salary_type\":\"monthly\",\"salary_currency\":\"MXN\",\"updated_at\":\"2026-10-21T04:04:56.687+08:00\",\"created_at\":\"2026-10-07T06:04:13.478+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNzYxMQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MEX-Work-at-Home\/Salesforce-Developer---Bilingual_R1769202\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Software Development\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"2ae6dcb191ee010776ecd5c068e70000\",\"descriptor\":\"Concentrix Catalyst Technology Mexico, S.A. de C.V.\",\"reference_id\":\"PMX01\",\"organization_reference_id\":\"PMX01\"},\"location\":{\"city\":\"Mexico City\",\"state\":null,\"country\":{\"wid\":\"e2adff9272454660ac4fdb56fc70bb51\",\"iso2\":\"MX\",\"iso3\":\"MEX\",\"descriptor\":\"Mexico\",\"iso_numeric\":\"484\"},\"postal_code\":\"01567\",\"primary_location\":{\"id\":\"MX-WFH-INDIR-01\",\"wid\":\"740544c0a47f01a9930372781f112058\",\"descriptor\":\"MEX Work-at-Home\"}},\"languages\":[\"English\"],\"recruiter\":{\"email\":{\"address\":\"greciamartina.colmenaresdegamez@concentrix.com\"},\"first_name\":\"Colmenares de Gamez, Grecia Martina\"},\"categories\":[{\"descriptor\":\"CF Software Development\"}],\"recruiters\":[{\"id\":\"102009276\",\"wid\":\"f81830f171380107b309e28b44d20000\",\"descriptor\":\"Grecia Martina Colmenares de Gamez (102009276)\"},{\"id\":\"102010144\",\"wid\":\"871dd66c54300107b3c81faa397e0000\",\"descriptor\":\"Nancy Morales Paez (102010144)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JT0345\",\"descriptor\":\"Sr. Software Engineer (TCF)\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-390059\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MEX-Work-at-Home\/Salesforce-Developer---Bilingual_R1769202\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MEX-Work-at-Home\/Salesforce-Developer---Bilingual_R1769202\/apply\",\"job_requisition_id\":\"R1769202\"}],\"organizations\":[{\"wid\":\"2ae6dcb191ee010776ecd5c068e70000\",\"descriptor\":\"Concentrix Catalyst Technology Mexico, S.A. de C.V.\",\"reference_id\":\"PMX01\",\"custom_reference_id\":null,\"company_reference_id\":\"PMX01\"},{\"wid\":\"7786e9d84c62100bef1d99be98f00000\",\"descriptor\":\"COGS (CORP) CAT Technology and Engineering SL\",\"reference_id\":\"CATTESTSTRATDIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"0777b3dda5691025ab645c16ebbc0000\",\"descriptor\":\"W0ZKJE Catalyst Core Cost Projects\",\"reference_id\":\"W0ZKJE\",\"custom_reference_id\":\"W0ZKJE\",\"company_reference_id\":null},{\"wid\":\"7218f45270b3102212bb7cc0b0fb0000\",\"descriptor\":\"11190 - Concentrix - 980002522\",\"reference_id\":\"980002522\",\"custom_reference_id\":\"980002522\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"ignacioantonio.rojas@concentrix.com\"},\"first_name\":\"Ignacio Antonio Rojas Mu\u00f1oz (102262223)\"},\"category_groups\":[{\"id\":\"CF Application Development Group\",\"wid\":\"0227dc387a0901953338594ceb6523d4\",\"descriptor\":\"Application Development Group\"}],\"job_requisition\":{\"id\":\"R1769202\",\"wid\":\"31721567f9471034a6de8019fd460000\",\"descriptor\":\"Salesforce Developer - Bilingual\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"RECRUITING_INSTRUCTION-3-5\",\"compensation_grade\":{\"id\":\"CF Grade_T8\",\"wid\":\"c8e0e0a8af1d10107675404adcde0000\",\"descriptor\":\"Grade T8\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":null,\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"917\",\"campaign_id\":\"27597\",\"campaign_title\":\"Consultant, General Business (TCF) R1769191\",\"campaign_type\":\"job_application\",\"job_title\":\"AI Transformation & Platform Administrator\",\"street\":\"Fountain Valley, CA 92708\",\"address\":\"Fountain Valley, CA 92708\",\"city\":\"Fountain Valley\",\"state\":\"California\",\"postal_code\":\"92708\",\"region\":null,\"country\":\"United States of America\",\"short_description\":\"We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.\\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<br \/><p>The <b>AI Transformation &amp; Platform Administrator<\/b> supports Customer Care AI products and transformation initiatives. This hands-on business technology role translates operational needs into solution concepts, future-state workflows, design documentation, and configurable AI capabilities.<\/p><br \/><p>In this role, you will help administer, test, document, and optimize approved AI-enabled platforms and business-managed capabilities, including Salesforce, Cresta, Agent Assist, generative AI, knowledge recommendations, guided workflows, and interaction summarization. You will partner closely with stakeholders, technology teams, vendors, and business users to enable practical, well-documented AI solutions that improve customer care experiences.<\/p><br \/><p>This role is <b>onsite five days a week in Fountain Valley, California<\/b>, partnering closely with customer care stakeholders, technology teams, vendors, and business users to support practical, well-documented AI solutions that improve customer care experiences.<\/p><br \/><p><b>Responsibilities<\/b><\/p><ul><li>Facilitate discovery sessions, stakeholder interviews, and process reviews to understand operating needs, pain points, controls, and desired outcomes.<\/li><li>Translate business needs into solution concepts, current- and future-state workflows, use cases, user stories, functional requirements, acceptance criteria, and reporting needs.<\/li><li>Apply contact center and AI capability knowledge to identify practical uses of approved tools, including configuration options, constraints, dependencies, and gaps requiring vendor or technology-team support.<\/li><li>Maintain requirements traceability, assumptions, decisions, approvals, and change records; support demonstrations, prototypes, and solution walkthroughs.<\/li><li>Perform authorized business administration for designated Customer Care AI platforms, including approved users, roles, permissions, settings, workflow parameters, and administrative controls.<\/li><li>Create, test, refine, document, and maintain AI prompts, instructions, reusable templates, and prompt libraries for approved use cases.<\/li><li>Configure approved business-managed capabilities, including Agent Assist guidance, interaction summaries, knowledge recommendations, guided workflows, next-best actions, and related business rules.<\/li><li>Validate AI outputs for accuracy, consistency, relevance, and alignment with requirements; escalate model, integration, security, or technical issues to the appropriate owner.<\/li><li>Maintain configuration inventories, procedures, release notes, support documentation, and audit evidence.<\/li><li>Partner with technology teams and vendors when elevated technical work is required.<\/li><li>Escalate access, control, training, process, or compliance exceptions, while supporting consistency across BPO administrators and approved brand or site-specific needs.<\/li><li>Gather customer impact, business value, effort, risk, readiness, and dependency information for manager review.<\/li><li>Track actions, testing outcomes, adoption indicators, and operational impacts.<\/li><li>Prepare and execute business test scenarios, test data, expected results, and acceptance criteria; document defects and coordinate retesting.<\/li><li>Support user acceptance testing, demonstrations, release readiness, deployment, stabilization, knowledge updates, training materials, communications, and user enablement.<\/li><li>Monitor utilization, output quality, workflow adherence, user feedback, and operational issues.<\/li><li>Recommend prompt, configuration, workflow, or process improvements to strengthen AI-enabled customer care outcomes.<\/li><\/ul><br \/><p><b>Qualifications<\/b><\/p><ul><li>Experience supporting business technology, AI-enabled platforms, contact center tools, or customer care transformation initiatives.<\/li><li>Ability to translate operational needs into workflows, use cases, user stories, functional requirements, acceptance criteria, and reporting needs.<\/li><li>Familiarity with AI-enabled customer care capabilities such as Agent Assist, interaction summaries, knowledge recommendations, guided workflows, next-best actions, conversational AI, virtual assistants, self-service, routing, automation, or generative AI.<\/li><li>Hands-on ability to create, test, refine, document, and maintain prompts, instructions, templates, and prompt libraries for approved business use cases.<\/li><li>Understanding of business administration activities such as user access, roles, permissions, settings, workflow parameters, configuration inventories, release notes, and audit evidence.<\/li><li>Strong testing mindset, including the ability to prepare test scenarios, define expected results, document defects, support UAT, and coordinate retesting.<\/li><li>Ability to validate AI outputs for accuracy, consistency, relevance, and alignment with business requirements.<\/li><li>Strong documentation and communication skills, with the ability to support demos, prototypes, solution walkthroughs, release readiness, training materials, and user enablement.<\/li><li>Ability to collaborate with stakeholders, BPO administrators, technology teams, vendors, and business users to support successful implementation and adoption.<\/li><li>Familiarity with platforms and solutions such as Salesforce Agentforce, Salesforce-integrated AI, Cresta Agent Assist, Cresta coaching, Cresta knowledge, conversation intelligence, Microsoft Copilot Studio, approved generative AI, CRM, telephony, case management, workforce, quality, reporting integrations, knowledge management, generative search, and guided workflows.<\/li><li>Ability to recognize when model, integration, security, access, control, process, training, or compliance issues require escalation to the appropriate owner.<\/li><li>Comfort working in a role focused on business administration, no-code configuration, prompt design, testing, documentation, and optimization, rather than enterprise architecture, coding, integrations, security ownership, funding, roadmap decisions, or final production approval.<\/li><\/ul><p>\u00a0<\/p><p>The base salary for this position is $120,000\u00a0-$140,000 plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program, 401(k) retirement plan, paid time off and holidays and paid learning days.<\/p><p>\u00a0<\/p><p>The deadline to apply for this position is: 10\/26\/2026. This position is for an existing, immediate vacancy. We are currently seeking to fill this role with an individual who can start as soon as possible.<\/p><p>\u00a0<\/p><p>As part of the hiring process, candidates may be required to undergo background screening and identity verification, where permitted by applicable law and consistent with the requirements of the role. Certain verification processes used by the Company or its service providers may involve technologies that rely on biometric identifiers or biometric information, where permitted by law. If biometric identifiers or biometric information are collected, used, or stored, the Company will provide the legally required disclosures and obtain any required written consent prior to such collection, and will handle such information in accordance with applicable biometric privacy laws and Company policies.<\/p><p>\u00a0<\/p><p>#LI-Onsite<\/p><p>#Concentrix<\/p><p><br \/><b>Physical and Mental Requirements:<br \/>\u00a0<br \/><\/b>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p><p><b>\u00a0<\/b><\/p><p><b>Equal Employment Opportunity:<br \/><br \/><\/b><\/p><p>Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.<\/p><p>\u00a0<\/p><p>For more information regarding your EEO rights as an applicant, please visit the following websites:<\/p><p><span style=\\\"color:#007380\\\">\u00b7\u00a0\u00a0\u00a0\u00a0<\/span><a target=\\\"_blank\\\" href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf\\\"><span style=\\\"color:#0000ff\\\"><u>English<\/u><\/span><\/a><span style=\\\"color:#007380\\\">\u00a0\u00a0 <\/span><\/p><p><span style=\\\"color:#007380\\\">\u00b7\u00a0\u00a0\u00a0<\/span><a target=\\\"_blank\\\" href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf\\\"><span style=\\\"color:#0000ff\\\"><u>Spanish<\/u><\/span><\/a><span style=\\\"color:#007380\\\"> <\/span><\/p><p><\/p><p><b>Accommodation:<br \/><br \/><\/b><\/p><p><span style=\\\"color:#000000\\\">Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.\u00a0If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <\/span><a target=\\\"_blank\\\" href=\\\"mailto:app.acco@concentrix.com\\\"><span style=\\\"color:#007380\\\"><u>app.acco@concentrix.com<\/u><\/span><\/a><span style=\\\"color:#000000\\\">.\u00a0 All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/span><\/p><p><span style=\\\"color:#ff0000\\\">\u00a0<\/span><\/p><p><b>Artificial Intelligence:<br \/><br \/><\/b><\/p><p><span style=\\\"color:#000000\\\">As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/span><\/p><p><span style=\\\"color:#000000\\\">\u00a0<\/span><\/p><p><b>Work Authorization:<\/b><\/p><p>\u00a0<\/p><p>In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. <span style=\\\"color:#000000\\\">Must reside in the United States or have a valid U.S. address for residence. \u00a0<\/span><\/p><p><span style=\\\"color:#000000\\\">\u00a0<\/span><\/p><p><\/p><p><b>For further information on available work states and Equal Employment Opportunity as an applicant, please click <\/b><a target=\\\"_blank\\\" href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\"><span style=\\\"color:#0000ff\\\"><b><u>HERE<\/u><\/b><\/span><\/a><\/p><p><\/p><p><\/p>\",\"ats_external_id\":\"R1769191\",\"location\":\"Fountain Valley, California\",\"job_type\":\"full_time\",\"salary\":\"1\",\"salary_type\":\"annually\",\"salary_currency\":\"USD\",\"updated_at\":\"2026-10-21T02:05:42.365+08:00\",\"created_at\":\"2026-10-07T00:07:56.061+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNzU5Nw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-CA-Work-at-Home\/Tools-Admin_R1769191-1\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Strategy\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"b67da9176e3d1063316080f0b2237f6f\",\"descriptor\":\"Concentrix CVG Customer Management Group Inc.\",\"reference_id\":\"YUS04\",\"organization_reference_id\":\"YUS04\"},\"location\":{\"city\":\"Fountain Valley\",\"state\":\"California\",\"country\":{\"wid\":\"bc33aa3152ec42d4995f4791a106ed09\",\"iso2\":\"US\",\"iso3\":\"USA\",\"descriptor\":\"United States of America\",\"iso_numeric\":\"840\"},\"postal_code\":\"92708\",\"primary_location\":{\"id\":\"LOCATION-3-10295\",\"wid\":\"71bb094f84071009c7574b4b521f0000\",\"descriptor\":\"Fountain Valley, CA 92708\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"nicole.incorvaia@concentrix.com\"},\"first_name\":\"Incorvaia, Nicole Diane\"},\"categories\":[{\"descriptor\":\"CF Strategy\"}],\"recruiters\":[{\"id\":\"102012276\",\"wid\":\"c30e8ac6e5930107b5680d8fc7b50000\",\"descriptor\":\"Nicole Incorvaia (102012276)\"},{\"id\":\"103452836\",\"wid\":\"85eecd5ab265103ba88bbb30968d0000\",\"descriptor\":\"Kevin Miranda Orellana (103452836)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JT0538\",\"descriptor\":\"Consultant, General Business (TCF)\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-391599\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-CA-Work-at-Home\/Tools-Admin_R1769191-1\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-CA-Work-at-Home\/Tools-Admin_R1769191-1\/apply\",\"job_requisition_id\":\"R1769191\"}],\"organizations\":[{\"wid\":\"df2f068c35b1017b9d3b42615010c530\",\"descriptor\":\"W0Z9LR Hyundai Motor\",\"reference_id\":\"W0Z9LR\",\"custom_reference_id\":\"W0Z9LR\",\"company_reference_id\":null},{\"wid\":\"b67da9176e3d1063316080f0b2237f6f\",\"descriptor\":\"Concentrix CVG Customer Management Group Inc.\",\"reference_id\":\"YUS04\",\"custom_reference_id\":null,\"company_reference_id\":\"YUS04\"},{\"wid\":\"f9af6d7260980146872def243e06bf1b\",\"descriptor\":\"0903 - Hyundai - HYUNDAIMOTOR\",\"reference_id\":\"HYUNDAIMOTOR\",\"custom_reference_id\":\"HYUNDAIMOTOR\",\"company_reference_id\":null},{\"wid\":\"ee4fb79a7b421028f76c20f865ea0000\",\"descriptor\":\"COGS (CORP) CAT Delivery\",\"reference_id\":\"CATDELIVPMODIR\",\"custom_reference_id\":null,\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"jennifer.garcia@concentrix.com\"},\"first_name\":\"Jennifer Garcia (102012272)\"},\"category_groups\":[{\"id\":\"CF Strategy and Design Group\",\"wid\":\"d649f60fbab010107a3205b0f0a40000\",\"descriptor\":\"Strategy and Design Group\"}],\"job_requisition\":{\"id\":\"R1769191\",\"wid\":\"1cb6ca3bb292103496554bfb0f660000\",\"descriptor\":\"AI Transformation & Platform Administrator\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"RECRUITING_INSTRUCTION-3-25\",\"compensation_grade\":{\"id\":\"CF Grade_T8\",\"wid\":\"c8e0e0a8af1d10107675404adcde0000\",\"descriptor\":\"Grade T8\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":null,\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"918\",\"campaign_id\":\"27595\",\"campaign_title\":\"Sr. Representative, People Solutions Center R1767154\",\"campaign_type\":\"job_application\",\"job_title\":\"Snr Representative People Solution Centre_PT + EN C2\",\"street\":\"PRT Work From Home - Direct\",\"address\":\"PRT Work From Home - Direct\",\"city\":\"WAH\",\"state\":null,\"postal_code\":\"4700-223\",\"region\":null,\"country\":\"Portugal\",\"short_description\":\"The role provides HR administrative and employee support throughout the employee lifecycle, ensuring accurate documentation, data management and timely resolution of HR-related queries. Responsibilities include processing employee documentation, maintaining HR systems, preparing reports and supporting employees across multiple communication channels. The ideal candidate is highly organized, customer-focused and comfortable working in a fast-paced environment, with strong attention to detail, confidentiality and proficiency in Excel.\",\"long_description\":\"<p><span style=\\\"color:#000000\\\"><b><span style=\\\"font-size:inherit\\\">Key Responsibilities:<\/span><\/b><\/span><\/p><ul><li style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\"><span style=\\\"font-size:inherit\\\">Prepare new hire \u00a0related documentation and process employee lifecycle events.<\/span><\/span><\/li><li style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\"><span style=\\\"font-size:inherit\\\">Manage the administration of documents<\/span><\/span><\/li><li style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\"><span style=\\\"font-size:inherit\\\">Prepare weekly and monthly HR reports<\/span><\/span><\/li><li style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\"><span style=\\\"font-size:inherit\\\">Input employee data in the company\u2019s information systems<\/span><\/span><\/li><li style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\"><span style=\\\"font-size:inherit\\\">Professionally manage multiple communication channels to engage with and resolve staff queries \u00a0including questions on internal HR policies.<\/span><\/span><\/li><li style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\"><span style=\\\"font-size:inherit\\\">Focus on first time resolution by \u00a0providing a high level of customer service and support<\/span><\/span><\/li><li style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\"><span style=\\\"font-size:inherit\\\">Know how to quickly search and find data \/ knowledge from the various information systems in pursuit of query resolution.<\/span><\/span><\/li><li style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\"><span style=\\\"font-size:inherit\\\">Maintain excellent standards of integrity, professionalism and confidentiality at all times<\/span><\/span><\/li><li style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\"><span style=\\\"font-size:inherit\\\">Facilitate timely and effective resolution of the query in collaboration with other Subject Matter Experts as necessary and stay connected until resolution has been confirmed.<\/span><\/span><\/li><\/ul><p><span style=\\\"color:#000000\\\"><b><span style=\\\"font-size:inherit\\\">Skills &amp; Qualifications:<\/span><\/b><\/span><\/p><ul><li style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\"><span style=\\\"font-size:inherit\\\">Experience in a human resources administration, administrative or client support role<\/span><\/span><\/li><li style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\"><span style=\\\"font-size:inherit\\\">Fluent level of the Portuguese and English Language (C2 minimum requirement)<\/span><\/span><\/li><li style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\"><span style=\\\"font-size:inherit\\\">Proficient in the use of MS Office with special focus on Excel<\/span><\/span><\/li><li style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\"><span style=\\\"font-size:inherit\\\">Excellent customer service skills<\/span><\/span><\/li><li style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\"><span style=\\\"font-size:inherit\\\">Ability to manage multiple tasks and adapt to change in fast-paced dynamic environment<\/span><\/span><\/li><li style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\"><span style=\\\"font-size:inherit\\\">Consistent on meeting SLAs and targets<\/span><\/span><\/li><\/ul><p><span style=\\\"color:#000000\\\">\u00a0<br \/><b><span style=\\\"font-size:inherit\\\">What we offer:<\/span><\/b><\/span><\/p><ul><li style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\"><span style=\\\"font-size:inherit\\\">Competitive salary<\/span><\/span><\/li><li style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\"><span style=\\\"font-size:inherit\\\">Initial and ongoing trainings to support your development<\/span><\/span><\/li><li style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\"><span style=\\\"font-size:inherit\\\">Opportunities for personal and professional growth<\/span><\/span><\/li><li style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\"><span style=\\\"font-size:inherit\\\">Rewards and recognition programs<\/span><\/span><\/li><li style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\"><span style=\\\"font-size:inherit\\\">Corporate Discounts<\/span><\/span><\/li><li style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\"><span style=\\\"font-size:inherit\\\">Great working environment<\/span><\/span><\/li><\/ul><p><span style=\\\"color:#000000\\\"><br \/><b><span style=\\\"font-size:inherit\\\">[INTERNAL ONLY]<\/span><\/b><\/span><\/p><p><span style=\\\"color:#000000\\\"><b><span style=\\\"font-size:inherit\\\">Requirements<\/span><\/b><\/span>:<\/p><ul><li style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\"><span style=\\\"font-size:inherit\\\">6 months in company with proven previous experience in targeted role OR 9 month in company<\/span><\/span><\/li><li style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\"><span style=\\\"font-size:inherit\\\">KPI Performance above Teams Average in the last 6 months<\/span><\/span><\/li><li style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\"><span style=\\\"font-size:inherit\\\">No absenteeism in the last 6 months<\/span><\/span><\/li><li style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\"><span style=\\\"font-size:inherit\\\">No disciplinary actions for the last 6 months<\/span><\/span><\/li><li style=\\\"color:!important\\\">Languages PT C2 &#43; EN C2<\/li><\/ul>\",\"ats_external_id\":\"R1767154\",\"location\":\"WAH\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-12T20:55:22.413+08:00\",\"created_at\":\"2026-10-07T00:07:54.209+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNzU5NQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PRT-Work-From-Home---Direct\/Snr-Representative-People-Solution-Centre-PT---EN-C2_R1767154-1\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"People Solutions Transformation and Data Analytics\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"740544c0a47f01dd4480d776c10fbd38\",\"descriptor\":\"Concentrix Services Portugal, Sociedade Unipessoal, LDA\",\"reference_id\":\"ICNPO\",\"organization_reference_id\":\"ICNPO\"},\"language\":[],\"location\":{\"city\":\"WAH\",\"state\":null,\"country\":{\"wid\":\"2e8c5034deb045d49315417c347472ca\",\"iso2\":\"PT\",\"iso3\":\"PRT\",\"descriptor\":\"Portugal\",\"iso_numeric\":\"620\"},\"postal_code\":\"4700-223\",\"primary_location\":{\"id\":\"PT-WFH-DRECT-01\",\"wid\":\"eaab6a231b1a01a067ddbb36fe04d719\",\"descriptor\":\"PRT Work From Home - Direct\"}},\"languages\":null,\"recruiter\":{\"email\":{\"wid\":\"4f06c95215ea10165217ffcbb77a0004\",\"address\":\"rafaela.dias2@concentrix.com\"},\"last_name\":\"Costa\",\"first_name\":\"Rafaela\"},\"categories\":[{\"id\":\"CF People Solutions Transformation and Data Analytics\",\"wid\":\"0227dc387a0901acb6906693f665274c\",\"descriptor\":\"People Solutions Transformation and Data Analytics\"}],\"recruiters\":[{\"id\":\"102550226\",\"wid\":\"da7d7d2449a210103305103ed3b50005\",\"descriptor\":\"Rafaela Costa (102550226)\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC2923\",\"wid\":\"5067ffc9a2310158535c6234d22eab14\",\"descriptor\":\"Sr. Representative, People Solutions Center\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-389990\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PRT-Work-From-Home---Direct\/Snr-Representative-People-Solution-Centre-PT---EN-C2_R1767154-1\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PRT-Work-From-Home---Direct\/Snr-Representative-People-Solution-Centre-PT---EN-C2_R1767154-1\/apply\",\"job_requisition_id\":\"R1767154\"}],\"organizations\":[{\"wid\":\"04876eb9234810156fe48952becc0000\",\"descriptor\":\"23343 - Opexother - EMEAGEOHQ\",\"reference_id\":\"EMEAGEOHQ\",\"custom_reference_id\":\"EMEAGEOHQ\"},{\"wid\":\"66bf116b8687101572a53ec049150000\",\"descriptor\":\"W0ZVDD Emeageo_Hq\",\"reference_id\":\"W0ZVDD\",\"custom_reference_id\":\"W0ZVDD\"}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"wid\":\"3c76e4d0bc5501774db57d9b8f1d6ec3\",\"address\":\"raquel.nogueira@concentrix.com\"},\"last_name\":\"Nogueira\",\"first_name\":\"Raquel Oliveira\"},\"category_groups\":[{\"id\":\"CF People Solutions Group\",\"wid\":\"0227dc387a09013df045540ced65dfe6\",\"descriptor\":\"People Solutions Group\"}],\"job_requisition\":{\"id\":\"R1767154\",\"wid\":\"d09a8a45bf261044f90d3d458d8f0000\",\"descriptor\":\"R1767154 Snr Representative People Solution Centre_PT + EN C2 (Open)\"},\"recruiter_group\":[{\"email\":{\"wid\":\"4f06c95215ea10165217ffcbb77a0004\",\"address\":\"rafaela.dias2@concentrix.com\"},\"last_name\":\"Costa\",\"first_name\":\"Rafaela\"}],\"requisition_type\":null,\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_11\",\"wid\":\"0227dc387a0901268f38556fe1650a39\",\"descriptor\":\"Grade 11\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":null,\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"919\",\"campaign_id\":\"27581\",\"campaign_title\":\"Specialist, Training &amp; 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Insights (TCF) R1768950\",\"campaign_type\":\"job_application\",\"job_title\":\"Business Intelligence & Insights Manager\",\"street\":\"ZAF Durban  - 2 Ncondo Place, Ridgeside Drive, Umhlanga Ridge\",\"address\":\"ZAF Durban  - 2 Ncondo Place, Ridgeside Drive, Umhlanga Ridge\",\"city\":\"Durban\",\"state\":\"Kwazulu-Natal\",\"postal_code\":\"4320\",\"region\":null,\"country\":\"South Africa\",\"short_description\":\"\",\"long_description\":\"<h2>Business Intelligence &amp; Insights Manager \u2013 Durban<\/h2><br \/><h2><b>Turn data into direction. Transform insights into impact.<\/b><\/h2><br \/><h2>Join Concentrix and become part of a global team that powers the world\u2019s best brands. 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objectives.<\/h2><\/li><li><h2><b>Turn data into action:<\/b> Lead root cause analysis, trend analysis, forecasting and performance diagnostics to identify opportunities to improve productivity, quality, customer experience and financial performance.<\/h2><\/li><li><h2><b>Oversee reporting and analytics:<\/b> Guide the development of dashboards, KPI frameworks and automated reporting solutions using Power BI, SQL, Excel and Power Query.<\/h2><\/li><li><h2><b>Lead and develop your team:<\/b> Coach and mentor BI and Insights professionals, build analytical capability and establish best practices that promote quality, innovation and accountability.<\/h2><\/li><li><h2><b>Influence stakeholders:<\/b> Partner with Operations, Quality, Training, Workforce Management, Finance and client stakeholders to translate findings into clear recommendations and drive informed decisions.<\/h2><\/li><li><h2><b>Drive continuous improvement:<\/b> Improve data quality, reporting efficiency and dashboard adoption while exploring opportunities to leverage automation, AI and emerging analytics technologies.<\/h2><\/li><\/ul><br \/><h2>Your qualifications and experience<\/h2><h2>Essential requirements<\/h2><ul><li><h2>Minimum <b>5 years\u2019 progressive experience<\/b> in business intelligence, analytics, insights or a related field, including <b>1\u20132 years in a leadership role<\/b>.<\/h2><\/li><li><h2>Proven experience leading and developing analytical or insights teams.<\/h2><\/li><li><h2>Strong proficiency in <b>Power BI, SQL, Excel, Power Query and data visualisation<\/b>.<\/h2><\/li><li><h2>Experience in dashboard design, KPI development, data modelling, forecasting, trend analysis and root cause analysis.<\/h2><\/li><li><h2>Demonstrated ability to translate data into actionable business recommendations and measurable improvements.<\/h2><\/li><li><h2>Strong communication, storytelling and stakeholder management skills, including the ability to influence senior leaders and 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Hybrid - High Tech Industry HS03\",\"street\":\"ESP Valencia - Av. d'Arag\u00f3, 30\",\"address\":\"ESP Valencia - Av. d'Arag\u00f3, 30\",\"city\":\"Valencia\",\"state\":\"Valencia\",\"postal_code\":\"46021\",\"region\":\"valencia\",\"country\":\"Spain\",\"short_description\":\" \",\"long_description\":\"<p><span style=\\\"color:#000000\\\"><b>Experience the power of a game-changing career<\/b><span>\u00a0<\/span><\/span><\/p><br \/><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\">Are you looking for what\u2019s next? We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries.<span>\u00a0<\/span><\/span><\/p><br \/><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\">If you\u2019re looking to grow and be inspired, as an Account Manager in Valencia (hybrid), you will be part of our team of game-changers who are powering the brands of the future in tech.<span>\u00a0<\/span><\/span><\/p><br \/><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\"><b>Career growth and personal development<\/b><span>\u00a0<\/span><\/span><\/p><br \/><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\">This is a great opportunity to experience the power of what\u2019s next and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed.<span>\u00a0<\/span><\/span><\/p><br \/><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\"><b>What you will do in this role<\/b><span>\u00a0<\/span><\/span><\/p><br \/><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\">- Execute and achieve sales quota and targets\u00a0<br \/>- Focus on SMB sales, mainly outbound activities to a set of SMB customers\u00a0<br \/>- Build and maintain a relationship with a set of clients to increase the revenue or growth numbers\u00a0<br \/>- Track, manage, and report ongoing activity relative to sales plan\u00a0<br \/>- Communicate client feedback to appropriate parties for follow up and resolution\u00a0<br \/>- Prepare commercial and technical service proposals and ensure such proposals are technically and commercially sound\u00a0<br \/>- Maintain good CRM hygiene and tracking by accurately tracking all events within the CRM<span>\u00a0<\/span><\/span><\/p><br \/><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\"><b>Concentrix is a great match if you<\/b><\/span><\/p><br \/><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\">- Have a proficient or bilingual level of French with an advanced English level\u00a0<br \/>- Have a solid Sales Background (outbound environment)\u00a0<br \/>- Are achievement and goal oriented and motivated and self-starter\u00a0<br \/>- Have strong communication and good computer skills\u00a0<span>\u00a0<\/span><\/span><\/p><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\">- Have pipeline management and forecasting experience<span>\u00a0<\/span><\/span><\/p><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\"><span><\/span><span>\u00a0<\/span><\/span><\/p><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\">It would be a plus if you have<span>\u00a0<\/span><\/span><\/p><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\">- Previous experience working with channel<span>\u00a0<\/span><\/span><\/p><br \/><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\"><b>What\u2019s in it for you<\/b><span>\u00a0<\/span><\/span><\/p><br \/><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\">- Full time 39 hours\/week contract: Monday to Friday from 9:00 to 18:00<br \/>- Salary 22.800 euros gross\/year &#43; up to 6.000euros gross\/year in bonus\u00a0 &#43; private medical insurance <br \/>- Great office location in Valencia<br \/>- Friends hunting (referral) bonus\u00a0<br \/>- Full paid training about the company and the project you will be working on\u00a0<br \/>- Career development program and specialized courses<\/span><\/p><br \/><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\">Experience the best version of you!<span>\u00a0<\/span><\/span><\/p><br \/><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\">At <b>Concentrix<\/b>, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.<span>\u00a0<\/span><\/span><\/p><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\">If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d<span>\u00a0<\/span><\/span><\/p><br \/><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\"><i>Concentrix is an equal opportunity employer<\/i><span>\u00a0<\/span><\/span><\/p><br \/><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\"><i>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. 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Hybrid - HG03\",\"street\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"address\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"postal_code\":\"8020\",\"region\":\"Catalu\u00f1a\",\"country\":\"Spain\",\"short_description\":\" .\",\"long_description\":\"<p><b>Experience the power of a game-changing career\u00a0<\/b><\/p><br \/><p>Are you looking for what\u2019s next? We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries.\u00a0<\/p><br \/><p>If you\u2019re looking to grow and be inspired, as an\u00a0<b>Inside Sales Representative\u00a0in Barcelona <\/b> you will be part of our team of game-changers who are powering the brands of the future in tech.\u00a0<\/p><br \/><p><b>Career growth and personal development\u00a0<\/b><\/p><br \/><p>This is a great opportunity to experience the power of what\u2019s next and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed.\u00a0<\/p><br \/><p><b>What you will do in this role\u00a0<\/b><\/p><br \/><p>In everything we do, we believe in doing right by and for people \u2013 our clients, their customers, our people, our community, and our planet.\u00a0<\/p><br \/><p>As an <b>Inside Sales Representative<\/b> on our team, you will:\u00a0<\/p><br \/><p>- Execute and achieve sales quota and targets.\u00a0<br \/>- Identify and qualify prospects and deciders in the targeted companies\u202f\u00a0<br \/>- Pass the leads on to the country or reseller and follow-up the sales cycle\u00a0<br \/>- Focus on driving profitability through proactive management\u00a0<br \/>- Track, manage, and report ongoing activity relative to sales pipeline\u00a0<br \/>- Reviewing level of client satisfaction and escalating issues when necessary\u00a0<\/p><br \/><p><b>Your qualifications\u00a0<\/b><\/p><br \/><p>We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.\u00a0<\/p><br \/><p><b>Concentrix is a great match if you:\u00a0<\/b><\/p><p>- Have a proficient or bilingual level of English \u00a0<\/p><p>- Are an advanced user of the Windows environment and have strong Excel skills<\/p><p>- Have experience with CRM management and data handling<\/p><p>- Possess excellent organizational skills and attention to detail<\/p><p>- Are available to travel and attend in-person events such as trade shows when required<\/p><p>- Bring an empathetic and enthusiastic personality to your interactions<\/p><p>- Are a strong and attentive listener<\/p><p>- Are highly self-motivated and proactive in your approach<\/p><p>- Think strategically and approach problems with a solutions-focused mindset<\/p><br \/><p><b>What\u2019s in it for you\u00a0<\/b><\/p><br \/><p>We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. That\u2019s why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for our teams, our customers, and YOU.\u00a0<\/p><br \/><p>In this role, we offer benefits that help support your <b>unique lifestyle:\u00a0<\/b><\/p><p>- Full time 39 hours\/week <b>permanent <\/b>contract: <b>Monday to Friday 14:00 to 23:00<\/b><br \/>- Salary package: Base salary of 23.000 euros gross\/year &#43; up to 4,000 euros gross\/year in bonus\u00a0<br \/>- Great office location in Barcelona\u00a0&#43; hybrid work model after 2 months<br \/>- Full paid training about the company and the project you will be working on\u00a0<br \/>- Career development program and specialized courses\u00a0<\/p><br \/><p><b>Experience the best version of you!\u00a0<\/b><\/p><br \/><p>At Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.\u00a0<\/p><br \/><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d\u00a0<\/p><br \/><p><i>Concentrix is an equal opportunity employer\u00a0<\/i><\/p><p><i>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.\u00a0<\/i><\/p><p>R1770345<br \/><\/p>\",\"ats_external_id\":\"R1770345\",\"location\":\"Barcelona, Catalu\u00f1a\",\"job_type\":\"full_time\",\"salary\":\"1916.67\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-10-20T01:59:15.972+02:00\",\"created_at\":\"2026-10-06T16:09:52.607+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMTgw?\",\"apply_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMTgw\/apply?\",\"head_count\":\"300\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"organization_reference_id\":\"WES05\"},\"location\":{\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"country\":{\"wid\":\"bd34c524a6a04ae6915f5d96fa086199\",\"iso2\":\"ES\",\"iso3\":\"ESP\",\"descriptor\":\"Spain\",\"iso_numeric\":\"724\"},\"postal_code\":\"8020\",\"primary_location\":{\"id\":\"ES-BAR-SELVA-01\",\"wid\":\"e3ece62c945d101d479c643715ac0000\",\"descriptor\":\"ESP Barcelona - 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The ideal candidate should have hands-on experience in contact centre workforce planning, Calabrio configuration, reporting, and system administration activities while supporting operational efficiency and service level achievement.\",\"long_description\":\"<p><span style=\\\"color:#000000\\\"><span><b>Designation: Analyst -<\/b> Sr. Analyst, WFM Forecasting<\/span><\/span><\/p><p><span style=\\\"color:#000000\\\"><span><b>Profile: Analyst<\/b> - Sr. Analyst, WFM Forecasting<\/span><\/span><\/p><p><span style=\\\"color:#000000\\\"><span><b>Location<\/b>: Gurgaon<\/span><\/span><\/p><p><b>Years of Experience:<\/b> 7-8 Years<\/p><p><span>\u00a0<\/span><\/p><p><b><u>About the Company<\/u><\/b><\/p><p>\u00a0<\/p><p>Concentrix is a technology-enabled global business services company specializing in customer engagement and improving business performance. We partner with ambitious, progressive executives around the world to future-proof their business and stay ahead of the competition and meet customer expectations.<\/p><p>\u00a0<\/p><p><b><u>Job Summary<\/u><\/b><\/p><p>We are seeking an experienced Workforce Management (WFM) professional with strong expertise in forecasting, capacity planning, scheduling, and advanced administration knowledge of Calabrio ONE. The ideal candidate should have hands-on experience in contact centre workforce planning, Calabrio configuration, reporting, and system administration activities while supporting operational efficiency and service level achievement.<\/p><p>\u00a0<\/p><p><b><u>Role and Key Responsibilities:<\/u><\/b><\/p><p><u>\u00a0<\/u><\/p><p><b><u>Forecasting, Planning &amp; Calabrio Expertise<\/u><\/b><\/p><ul><li>Utilize advanced forecasting capabilities within Calabrio to prepare short-term, mid-term, and long-term contact volume forecasts.<\/li><li>Analyze historical trends, seasonality, shrinkage patterns, and business drivers using Calabrio forecasting tools to ensure forecast accuracy.<\/li><li>Perform capacity planning, workload analysis, and FTE calculations within Calabrio based on operational and business requirements.<\/li><li>Create and maintain staffing models in Calabrio aligned with service level, occupancy, productivity, and utilization targets.<\/li><li>Conduct interval-level forecasting, staffing, and planning analysis leveraging Calabrio scheduling and planning functionalities.<\/li><\/ul><p><b><u>\u00a0<\/u><\/b><\/p><p><b><u>Calabrio Administration &amp; System Management<\/u><\/b><\/p><ul><li>Manage and administer Calabrio WFM configurations and settings.<\/li><li>Handle user access management, permissions, and role administration.<\/li><li>Configure business units, teams, queues, activities, and scheduling rules.<\/li><li>Perform maintenance of forecasting and scheduling configurations.<\/li><li>Troubleshoot Calabrio-related issues and coordinate with vendor support when required.<\/li><li>Validate data integrations and ensure data accuracy across systems.<\/li><li>Support upgrades, testing, and implementation activities within Calabrio.<\/li><\/ul><p>\u00a0<\/p><p><b><u>Scheduling &amp; Real-Time Support<\/u><\/b><\/p><ul><li>Create and maintain optimized schedules within Calabrio.<\/li><li>Monitor schedule adherence and staffing variances.<\/li><li>Partner with Real-Time Management (RTM) teams for staffing optimization.<\/li><li>Identify scheduling improvement opportunities to enhance operational efficiency.<\/li><\/ul><p>\u00a0<\/p><p><b><u>Reporting &amp; Analytics<\/u><\/b><\/p><ul><li>Prepare weekly, monthly, and executive-level workforce planning reports and dashboards with actionable insights using Calabrio reporting capabilities.<\/li><li>Present operational insights and recommendations to stakeholders.<\/li><li>Automate recurring reports wherever applicable.<\/li><\/ul><p>\u00a0<\/p><p><b><u>Stakeholder Management<\/u><\/b><\/p><ul><li>Participate in governance calls and provide workforce recommendations.<\/li><li>Ensure planning alignment with business objectives and operational goals.<\/li><\/ul><p>\u00a0<\/p><p><b><u>Required Skills &amp; Qualifications<\/u><\/b><\/p><p><b><u>\u00a0<\/u><\/b><\/p><p><b><u>Mandatory Skills<\/u><\/b><\/p><ul><li>Strong expertise in Forecasting, Capacity Planning, and Scheduling.<\/li><li>Hands-on experience in Calabrio ONE Workforce Management.<\/li><li>Strong knowledge of Calabrio Administration and configuration.<\/li><li>Experience in interval-level forecasting and staffing calculations.<\/li><li>Good understanding of shrinkage planning and scheduling optimization.<\/li><li>Advanced Microsoft Excel skills (Pivot Tables, Lookup functions, Power Query preferred).<\/li><li>Strong analytical and problem-solving skills.<\/li><li>Excellent communication and stakeholder management skills.<\/li><\/ul><p>\u00a0<\/p><p><b><u>Preferred Skills<\/u><\/b><\/p><ul><li>Experience in BPO \/ Contact Center environment.<\/li><li>Knowledge of SQL, Power BI, or Tableau is an added advantage.<\/li><li>Exposure to automation initiatives and reporting enhancements.<\/li><li>Understanding of multi-skill and multi-channel planning.<\/li><\/ul><p>\u00a0<\/p><p><b><u>Key Metrics Exposure<\/u><\/b><\/p><ul><li>Service Level (SL)<\/li><li>Average Handle Time (AHT)<\/li><li>Occupancy<\/li><li>Shrinkage<\/li><li>Forecast Accuracy<\/li><li>Schedule Efficiency<\/li><li>Staffing Utilization<\/li><li>Adherence &amp; Conformance<\/li><\/ul><p>\u00a0<\/p><p><b>Educational Qualification:<\/b> Graduation in any discipline<\/p><p>\u00a0<\/p><p>\u00a0<b><u>Disclaimer<\/u><\/b><u>: -<\/u><\/p><p>&#39;Neither Concentrix nor any authorized 3rd party who assist with our recruitment process, ever ask candidates for \u2018recruitment\u2019, \u2018processing\u2019 or any other kind of fees in exchange for offer letters from Concentrix. Offer letters and other recruiting correspondence from Concentrix are printed on Concentrix letterhead with authentic signatures of appropriate Concentrix authorities.<\/p><p>\u00a0<\/p>\",\"ats_external_id\":\"R1768245\",\"location\":\"Gurugram, Hary\u0101na\",\"job_type\":\"full_time\",\"salary\":\"850000\",\"salary_type\":\"annually\",\"salary_currency\":\"INR\",\"updated_at\":\"2026-10-16T16:04:26.867+08:00\",\"created_at\":\"2026-10-06T16:06:34.932+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNzUxMw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/IND-Gurgaon--Bld-14-IT-SEZ-Unit-1-5-6-17-Fl\/Sr-Analyst--WFM-Forecasting_R1768245\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"JF_Forecasting\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"740544c0a47f0138c497a976c10fed37\",\"descriptor\":\"Concentrix Daksh Services India Private Limited\",\"reference_id\":\"IDAKP\",\"organization_reference_id\":\"IDAKP\"},\"location\":{\"city\":\"Gurugram\",\"state\":\"Hary\u0101na\",\"country\":{\"wid\":\"c4f78be1a8f14da0ab49ce1162348a5e\",\"iso2\":\"IN\",\"iso3\":\"IND\",\"descriptor\":\"India\",\"iso_numeric\":\"356\"},\"postal_code\":\"122002\",\"primary_location\":{\"id\":\"IN-GUR-B14CO-01\",\"wid\":\"740544c0a47f012980420d901f112067\",\"descriptor\":\"IND Gurgaon -Bld 14 IT SEZ Unit 1, 5, 6, 17 Fl\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"rashmi.chhabra@concentrix.com\"},\"first_name\":\"Chhabra, Rashmi\"},\"categories\":[{\"descriptor\":\"JF_Forecasting\"}],\"recruiters\":[{\"id\":\"102473897\",\"wid\":\"ca996caff75d1036b8d8d93d27860000\",\"descriptor\":\"Ekta Nigam (102473897)\"},{\"id\":\"102157950\",\"wid\":\"172f54391c9a10084e98726422240000\",\"descriptor\":\"Rashmi Chhabra (102157950)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC3207\",\"descriptor\":\"Sr. Analyst, WFM Forecasting\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-391166\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/IND-Gurgaon--Bld-14-IT-SEZ-Unit-1-5-6-17-Fl\/Sr-Analyst--WFM-Forecasting_R1768245\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/IND-Gurgaon--Bld-14-IT-SEZ-Unit-1-5-6-17-Fl\/Sr-Analyst--WFM-Forecasting_R1768245\/apply\",\"job_requisition_id\":\"R1768245\"}],\"organizations\":[{\"wid\":\"f9af6d726098019bfcf53c173c0617bd\",\"descriptor\":\"COGS (SITE) Work Force Mgmt as a Service Dir\",\"reference_id\":\"WFM-DIRECT\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"740544c0a47f01971bc0e49f1d115d46\",\"descriptor\":\"WAAS\",\"reference_id\":\"WAAS\",\"custom_reference_id\":\"WAAS\",\"company_reference_id\":null},{\"wid\":\"df5a9e204e1f10196bf4392ea1410000\",\"descriptor\":\"W0ZJFN Bill.Com Waas\",\"reference_id\":\"W0ZJFN\",\"custom_reference_id\":\"W0ZJFN\",\"company_reference_id\":null},{\"wid\":\"740544c0a47f0138c497a976c10fed37\",\"descriptor\":\"Concentrix Daksh Services India Private Limited\",\"reference_id\":\"IDAKP\",\"custom_reference_id\":null,\"company_reference_id\":\"IDAKP\"},{\"wid\":\"740544c0a47f01e3d65e0b272011a894\",\"descriptor\":\"SUPPORT - Reporting\",\"reference_id\":\"SUPPORT - Reporting_29042019_IND\",\"custom_reference_id\":\"SUPPORT - Reporting_29042019_IND\",\"company_reference_id\":null},{\"wid\":\"4d32e59ac6a610196b9ae1dd90400000\",\"descriptor\":\"10321 - Bill - 980001631\",\"reference_id\":\"980001631\",\"custom_reference_id\":\"980001631\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"suresh.kumar6@concentrix.com\"},\"first_name\":\"Suresh Kumar S (103589887)\"},\"category_groups\":[{\"id\":\"CF WFM Group\",\"wid\":\"0227dc387a09011b461d93c7ed653bf0\",\"descriptor\":\"WFM Group\"}],\"job_requisition\":{\"id\":\"R1768245\",\"wid\":\"57b10dd7da0a10347e2ff016656c0000\",\"descriptor\":\"Sr. Analyst, WFM Forecasting\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"External\",\"compensation_grade\":{\"id\":\"CF Grade_9B\",\"wid\":\"0227dc387a0901c8993ae213e1653536\",\"descriptor\":\"Grade 9B\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":null,\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"927\",\"campaign_id\":\"27511\",\"campaign_title\":\"Analyst, WFM Real Time Management R1768241\",\"campaign_type\":\"job_application\",\"job_title\":\"Analyst, WFM Real Time Management\",\"street\":\"IND Gurgaon - Bld 14 IT SEZ Unit 1, 5th, 6th and 17th Flr\",\"address\":\"IND Gurgaon - Bld 14 IT SEZ Unit 1, 5th, 6th and 17th Flr\",\"city\":\"Gurugram\",\"state\":\"Hary\u0101na\",\"postal_code\":\"122002\",\"region\":null,\"country\":\"India\",\"short_description\":\"Skills Intraday Management:\\n\u2022\\tMonitor intraday performance of call volume and staffing levels across multiple locations, to ensure ongoing service performance is maintained, identifying, and responding to periods which require remediation tactics (e.g., adjusting schedules, canceling offline activities, procuring Overtime).\\n\u2022\\tMonitor, record, and escalate real-time schedule adherence impacts, including tardiness, absenteeism, and other schedule deviations.\\n\u2022\\tDrive real-time adherence to the expected capacity against the actual performance to achieve service levels and efficiency metric goals\\n\u2022\\tCollaborate with managers and drive Real Time Management activities for our global Support teams.\\n\u2022\\tProduce WFM reports and recommend action plans to maintain healthy SLAs and Productivity across all teams.\\n\u2022\\tCollaborate effectively to ensure team goals are achieved by providing input into decision making and problem solving.\\n\u2022\\tConduct real time data analysis and prepare meaningful insights for Business to optimize delivery metrics leveraging WFM\\n\u2022\\tCo-ordinate with the Partners and Solution vendor teams to address any product enhancements, technical issues arising during deployment of WFM solutions\\n\u2022\\tContribute to value-add initiatives, identify automation opportunities, and implement the same leveraging tools as PowerBI, UI-Path etc.\\n\\nIncident Management:\\n\u2022\\tOversee the identification, logging, categorization, and prioritization of incidents.\\n\u2022\\tEnsure incidents are diagnosed, escalated, and resolved within the agreed Service Level Agreements (SLAs).\\n\u2022\\tAct as the main point of contact for incidents, providing regular updates to stakeholders and management.\\n\u2022\\tCommunicate incident status, impacts, and resolution progress effectively.\\n\u2022\\tEnsure incidents are escalated appropriately and timely based on the severity and impact.\\n\u2022\\tEnsure proper documentation is created and maintained for future reference and analysis.\\n\u2022\\tConduct post-incident reviews and root cause analysis to identify improvements and prevent recurrence.\\n\u2022\\tDocument findings and recommendations for process and technology improvements.\\n\u2022\\tIn case of vast outage, recommend with business continuity plan.\\n\\n\\n\\n\u2022\\t3+ years of Contact Centre Workforce Management RTM experience is a must.\\n\u2022\\tExperience in WFM tool is a must. Tools such as ServiceNow and Jira Service Desk, are requirement for the client.\\n\u2022\\tComprehensive knowledge of IT systems, software, and hardware.\\n\u2022\\tCommunication Tools: Such as Slack, Microsoft Teams, or email.\\n\u2022\\tAbility to motivate and develop a team and maintain front ending of the client relationship.\\n\u2022\\tShould have the ability to lead the calls with client and work them on projects. \\n\u2022\\tExcellent verbal and written communication skills.\\n\u2022\\tWilling to work 24*7 (US business shifts) and work at office\\n\u2022\\tDrive for self-learning and knowledge enhancement,\\n\u2022\\tAbility to convey technical information to non-technical users.\\n\u2022\\tEmpathy and patience in dealing with user issues.\\n\u2022\\tHandson experience working on projects and process documentation is a requirement.\\n\u2022\\tAttention to detail in managing support tickets and documentation.\\n\u2022\\tStrong analytical skills to diagnose and resolve complex incidents.\\n\u2022\\tAbility to think critically and make quick decisions under pressure.\\n\u2022\\tAbility to lead end to end and coordinate incident response teams effectively.\\n\u2022\\tFocus on providing quicker resolution and minimizing downtime for users.\\n\u2022\\tAbility to work collaboratively with various stakeholders.\\n\u2022\\tStrong interpersonal skills to manage cross-functional teams during incidents.\",\"long_description\":\"<p>Concentrix is a technology-enabled global business services company specializing in customer engagement and improving business performance. We partner with ambitious, progressive executives around the world to future-proof their business and stay ahead of the competition and customer expectations.<\/p><p>\u00a0<\/p><p><b><u>Role and KEY RESPONSIBILITIES<\/u><\/b><\/p><ul><li>Intraday real time monitoring of service levels for all queues for all sites through the operating window (Anytime 24\/7\/365)<\/li><li>Real time monitoring of associates performance from all teams at all sites<\/li><li>Managing Real Time updates on Service Levels, Contact data and other KPIs<\/li><li>Drive real-time impacts to staffing for both internal and outsourced teams vs. requirements metric goals<\/li><li>Communicate and call out changes to incoming contact patterns to operations and the broader WFM team<\/li><li>Real time communication with the WFM team and operations when call outs or changes need to be done (Agent States, queue conditions, weather)<\/li><li>Support changes within routing profiles to move associates as needed<\/li><li>Update and send reports related to the performance of each site including but not limited to shrinkage, occupancy, other KPIs and NPT usage<\/li><li>Build and maintain strong relationships with key stakeholders from all sites to ensure shared objectives are met<\/li><li>Review and work TTs assigned to the WFM team that require real-time assistance to different stakeholders<\/li><li>Review and process VTO\/PTO\/OT\/Non-Prod time requests in real-time<\/li><li>Provide assistance to the other WFM teams as needed.<\/li><\/ul><p>\u00a0<\/p><p><b><u>Key Skills &amp; Knowledge<\/u><\/b><\/p><ul><li>MS Excel Knowledge is required. 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EN Fintech - Remote \",\"campaign_type\":\"job_application\",\"job_title\":\"Fintech Customer Care | English Speakers | WAH | CV Mandatory\",\"street\":null,\"address\":null,\"city\":\"Cairo\",\"state\":\"Cairo Governorate\",\"postal_code\":null,\"region\":\"Cairo\",\"country\":\"Egypt\",\"short_description\":\"Join Concentrix Today!\",\"long_description\":\"<p>As the first point of contact for customers, you will help them navigate the platform, troubleshoot issues, and get the most out of the product. You will manage a high volume of customer inquiries across multiple channels while ensuring every interaction is handled with clarity, ownership, and efficiency.<\/p>\\n<p>&nbsp;<\/p>\\n<div>\\n<h3><strong>Key Responsibilities<\/strong><\/h3>\\n<p><strong>Deliver High-Quality Customer Support<\/strong><\/p>\\n<ul>\\n<li>Respond to customer inquiries through Zendesk via email, phone, and other supported channels.<\/li>\\n<li>Provide clear, accurate, and timely responses to customer questions.<\/li>\\n<li>Ensure a consistent and professional customer experience across all interactions.<\/li>\\n<\/ul>\\n<p><strong>Own &amp; Manage Customer Requests<\/strong><\/p>\\n<ul>\\n<li>Take full ownership of customer requests from the first response through resolution.<\/li>\\n<li>Proactively follow up to ensure issues are fully resolved.<\/li>\\n<li>Maintain clear and accurate documentation of customer interactions in Zendesk.<\/li>\\n<\/ul>\\n<p><strong>Troubleshoot &amp; Resolve Issues<\/strong><\/p>\\n<ul>\\n<li>Investigate and resolve common product and platform issues.<\/li>\\n<li>Guide customers through workflows and product best practices.<\/li>\\n<li>Identify complex issues requiring escalation and route them appropriately.<\/li>\\n<\/ul>\\n<p><strong>Collaborate with Internal Teams<\/strong><\/p>\\n<ul>\\n<li>Escalate complex or technical cases to the L2 Technical Support team with clear context.<\/li>\\n<li>Work closely with Product, Engineering, and other relevant teams when required.<\/li>\\n<li>Ensure smooth handoffs and proper follow-up on escalated cases.<\/li>\\n<\/ul>\\n<p><strong>Support Continuous Improvement<\/strong><\/p>\\n<ul>\\n<li>Contribute to internal documentation and knowledge-base content.<\/li>\\n<li>Share recurring customer issues and feedback with the team.<\/li>\\n<li>Support initiatives aimed at improving processes and overall support efficiency.<\/li>\\n<\/ul>\\n<h3><strong>Requirements<\/strong><\/h3>\\n<ul>\\n<li><strong>English proficiency: B2 level or above.<\/strong><\/li>\\n<li><strong>1&ndash;3 years <\/strong>of customer support experience.<\/li>\\n<li>Strong written and verbal communication skills.<\/li>\\n<li>Experience within <strong>fintech, payments, or financial software.<\/strong><\/li>\\n<\/ul>\\n<h3><strong>Working Conditions<\/strong><\/h3>\\n<ul>\\n<li><strong>Work Model:<\/strong> Work from Home (WAH)<\/li>\\n<li><strong>Working Hours:<\/strong> 10:00 AM &ndash; 7:00 PM Cairo time<\/li>\\n<li><strong>Shift:<\/strong> Fixed<\/li>\\n<li><strong>Days Off:<\/strong> Saturday &amp; Sunday<\/li>\\n<li><strong>Serving Region:<\/strong> Europe<\/li>\\n<\/ul>\\n<p><strong>Important: A CV is mandatory when applying for this position.<\/strong><\/p>\\n<p><strong>Career Framework Role:<\/strong><\/p>\\n<p>Each program requires a foundational skill set and product-specific knowledge to perform routine tasks within clearly defined processes. The role operates under close supervision, with structured procedures, supporting continuous learning and performance development.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>What We Offer:<\/strong><\/p>\\n<ul>\\n<li>Competitive Salary<\/li>\\n<li>Transportation Provided<\/li>\\n<li>Medical &amp; Social Insurance<\/li>\\n<li>Fast track for promotions within 6 months<\/li>\\n<li>Supportive, inclusive, and growth-focused work environment<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Disclaimer:<\/strong><\/p>\\n<p>The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this role. They are not intended to be an exhaustive list of all responsibilities, duties, or skills.<\/p>\\n<p>Concentrix is an equal-opportunity employer and considers all qualified applicants based on role requirements and business needs.<\/p>\\n<\/div>\",\"ats_external_id\":\"EG-5162\",\"location\":\"Cairo, Cairo\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-21T03:59:17.889+04:00\",\"created_at\":\"2026-10-06T14:13:44.841+04:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-met1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81MTYy?\",\"apply_url\":\"https:\/\/concentrix-met1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81MTYy\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-met1\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"3\",\"auto_call\":\"0\",\"on_erp_listing\":\"1\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"1507\",\"campaign_id\":\"1175\",\"campaign_title\":\"Advisor I, Customer Service - Bilingual R1770286\",\"campaign_type\":\"job_application\",\"job_title\":\"Fashion Support Consultant (German - speaking) - On-site IN02\",\"street\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"address\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"postal_code\":\"8020\",\"region\":\"Catalonia\",\"country\":\"Spain\",\"short_description\":\" ,\",\"long_description\":\"<p><b>Experience the power of a game - changing career<\/b>\u00a0<\/p><br \/><p>Are you looking for\u00a0what\u2019s\u00a0next?\u00a0We\u2019re\u00a0a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries.\u00a0<\/p><br \/><p>If\u00a0you\u2019re\u00a0looking to grow and be inspired, as a\u00a0<b>Fashion Support Consultant in Barcelona\u00a0(on-site),<\/b>\u00a0you will be part of our team of\u00a0game-changers\u00a0who are powering the brands of the future in tech, finance, travel, fashion, healthcare, and more.\u00a0<\/p><br \/><p><b>Career growth and personal development<\/b>\u00a0<\/p><br \/><p>We\u2019ll\u00a0give you all the training,\u00a0cutting-edge\u00a0technologies, and the continuing support\u00a0you\u2019ll\u00a0need to succeed. At Concentrix,\u00a0there\u2019s\u00a0a real career and personal growth potential. In fact, about 80% of our managers and leaders have been promoted from within!\u00a0That\u2019s\u00a0why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career\u00a0you\u2019ve\u00a0always envisioned.\u00a0<\/p><br \/><p><b>What you will do in this role<\/b>\u00a0<\/p><br \/><p>As a Fashion Support Consultant\u00a0on our team, you will:<\/p><p>- Take incoming customer calls (via telephone, email, voicemail, chats, or other automated alerts) and solve users\u2019 demands.\u00a0<\/p><p>- Log call details onto call management systems and provide response and resolution within SLA.\u00a0<\/p><p>-\u00a0Maintain\u00a0service and product knowledge and\u00a0expertise\u00a0associated with applications specific to individual customers.\u00a0<\/p><p>- Escalate potential service issues initially with Mentor. 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Apply today and discover why over 440k&#43;\u00a0game-changers\u00a0around the globe call Concentrix their \u201cemployer of choice.\u201d<b>\u00a0<\/b>\u00a0<\/p><br \/><p><b>Concentrix is an equal opportunity employer<\/b>\u00a0<\/p><p><i>We&#39;re\u00a0proudly\u00a0united as one\u00a0team, one company, globally.\u00a0We&#39;re\u00a0committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. 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This position is responsible for processing customer orders and sales; providing\/receiving information; selling client products\/service as well as providing basic customer service support.\",\"long_description\":\"<p><b>Experience the power of a game-changing career\u00a0<\/b>\u00a0<\/p><br \/><p>Want to be part of an innovative and growing team? We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries.\u00a0\u00a0<\/p><br \/><p>If you\u2019re looking to grow and be inspired, as an Account Manager in Barcelona (hybrid), you will be part of our team of game-changers who are powering the brands of the future in the Tech industry.\u00a0\u00a0<\/p><br \/><p>\u00a0<\/p><p><b>What you will do in this role\u00a0<\/b>\u00a0<\/p><p><br \/>\u00a0<br \/>- Responsible for partner pipeline management, detecting new opportunities detected, and driving successful and profitable closure of deal rate \u00a0<br \/>- Understand partner market and competition and evaluate reseller interest \u00a0<br \/>- Create partner loyalty and drive partner competencies and certification in BU products \u00a0<br \/>- Ensure partners are taking advantage of promotions, events &amp; programs \u00a0<br \/>- Work together with partner to drive revenue for BU via campaigns, opportunity identification (and closure) and other methods \u00a0<br \/>- Detect and provide transparency of qualified opportunities and take actions to close them with partner &amp; support partners to close big deals when necessary \u00a0<br \/>- Work closely with telemarketing, end user sales teams and other key resources to maximize revenue and customer\/partner satisfaction \u00a0<br \/>- Monitor execution of partner marketing plan, investment and co-marketing activities review and proposal, monitor ROI \u00a0<br \/>- May attend country partner events for meeting key partners\u00a0\u00a0\u00a0<\/p><br \/><p><b>Concentrix is a great match if you:\u00a0<\/b>\u00a0<\/p><br \/><p>- Are bilingual or proficient in French plus advanced English<br \/>- Have two years of related technical sales experience preferred \u00a0<br \/>- Are familiar with channel programs \u00a0<br \/>- Have excellent negotiation management and strong communication skills (verbal &amp; written) including excellent telephone and presentation skills \u00a0<br \/>- Work toward goal achievement using negotiation, teamwork\/collaboration, motivation and time\/work prioritize \u00a0<br \/>- Can demonstrate innovation and good judgment\/problem-solving skills when making decisions \u00a0<br \/>- Can establish an individual course of action to accomplish goals while using appropriate\u00a0<\/p><br \/><p><b>It would be a plus if you:\u00a0<\/b>\u00a0<\/p><br \/><p>- Have experience in working in Channel environment, knowledge of partners and distributors\u00a0<\/p><p>Don\u2019t meet every requirement? No worries. We\u2019re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don\u2019t check every box, we still encourage you to apply. We\u2019ll do our best to match you with the right job, whether it\u2019s this one or another role.\u00a0\u00a0<\/p><br \/><p><b>What\u2019s in it for you\u00a0<\/b>\u00a0<\/p><br \/><p>- Full-time 39 hours\/week permanent contract: Mon to Fri 09,00 - 18,00<br \/>- Salary 23.400\u20ac gross\/year &#43; 7.200 \u20ac bonus\u00a0\u00a0&#43; medical insurance<br \/>- Central location in Barcelona \u00a0<br \/>- Bring-a-friend (referral) bonus opportunities \u00a0<br \/>- Full paid training on the company and the project you&#39;ll be working on \u00a0<br \/>- Career development programs, specialized courses \u00a0<br \/>\u00a0<\/p><p>Experience the best version of you!\u00a0\u00a0<\/p><p>At Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.\u00a0\u00a0<\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. 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(French - speaking) - Hybrid - High Tech Industry HT05\",\"street\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"address\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"postal_code\":\"8020\",\"region\":null,\"country\":\"Spain\",\"short_description\":\"The Advisor I, B2B Sales position interfaces with customers via inbound calls, outbound calls, or through the Internet for the purpose of selling basic products and services. This position is responsible for processing customer orders and sales, providing\/receiving information, selling client products\/service, as well as providing basic customer service support.\",\"long_description\":\"<p><b>Experience the power of a game-changing career\u00a0<\/b>\u00a0<\/p><br \/><p>Want to be part of an innovative and growing team? We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries.\u00a0\u00a0<\/p><br \/><p>If you\u2019re looking to grow and be inspired, as a <b>Sales Representative<\/b> in <b>Barcelona<\/b> <b>(Hybrid)<\/b>, you will be part of our team of game-changers who are powering the brands of the future in the Tech industry.\u00a0\u00a0<\/p><br \/><p><b>Career growth and personal development\u00a0<\/b>\u00a0<\/p><br \/><p>This is a great opportunity to experience the power of what\u2019s next and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed.\u00a0\u00a0<\/p><br \/><p><b>What you will do in this role\u00a0<\/b>\u00a0<\/p><br \/><p>In everything we do, we believe in doing right by and for people \u2013 our clients, their customers, our people, our community, and our planet.\u00a0\u00a0<\/p><br \/><p>As a <b>Sales Representative<\/b> in our team, you will:\u00a0\u00a0<\/p><p>- Articulate clearly Partner Program value proposition and register new resellers into the program \u00a0<br \/>- Respond in a timely and accurate manner to calls\/e-mails from resellers, routing onwards if appropriate. Drive answer when time need to find appropriate answer \u00a0<br \/>- Provide basic general information on products for inbound and outbound calls or e-mails \u00a0<br \/>- Detect High Business Opportunities \u00a0<br \/>- Act as the main point of entry for telephone contacts generated by partner telemarketing activities and campaigns \u00a0<br \/>- Process callout campaign based on a predefined list of resellers \u00a0<br \/>- Process specific marketing on products and services\u00a0<\/p><br \/><br \/><p><b>Concentrix is a great match if you:\u00a0<\/b>\u00a0<\/p><p><br \/>- Have outstanding communication skills (verbal and written) in French and English \u00a0<br \/>- Have previous B2B sales experience \u00a0<br \/>- Are positive, goal and target orientated \u00a0<br \/>- Are comfortable speaking with business users at all levels \u00a0<br \/>- Are a strong individual contributor as well as a team player \u00a0<br \/>- Can handle project tasks with minimal direction and supervision \u00a0<br \/>- Are highly organized and detail oriented \u00a0<br \/>- Can prioritize workload.\u00a0\u00a0\u00a0<\/p><p>\u00a0<\/p><br \/><p><b>What\u2019s in it for you\u00a0<\/b>\u00a0<\/p><br \/><p>- Full-time 39 hours\/week permanent contract: Monday to Friday from 09:00 to 18:00<\/p><p>- Salary: 20.000 euros gross\/year &#43; bonus up to 7,500 euros gross\/year and private medical insurance<br \/>- Central office location in Barcelona \u00a0<br \/>- Full paid training on the company and the project you&#39;ll be working on \u00a0<br \/>- Career development programs, specialized courses \u00a0<br \/>\u00a0<\/p><p><b>Experience the best version of you!\u00a0\u00a0<\/b><\/p><p>At Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.\u00a0\u00a0<\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. 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DE Fintech - Cairo\",\"campaign_type\":\"job_application\",\"job_title\":\"Fintech Customer Care | Bilingual German Speakers | WAH | CV Mandatory \",\"street\":null,\"address\":null,\"city\":\"Cairo\",\"state\":\"Cairo Governorate\",\"postal_code\":null,\"region\":\"Cairo\",\"country\":\"Egypt\",\"short_description\":\"Join Concentrix Today!\",\"long_description\":\"<p>In this role, you will act as the first point of contact for customers, helping them navigate the platform, troubleshoot issues, and get the most out of the product. You will handle customer inquiries across multiple channels while delivering an efficient and high-quality support experience in German and English.<\/p>\\n<h3>Key Responsibilities<\/h3>\\n<p>Deliver High-Quality Customer Support<\/p>\\n<ul>\\n<li>Respond to customer inquiries through Zendesk via email, phone, and other supported channels.<\/li>\\n<li>Provide clear, accurate, and timely support in German and English.<\/li>\\n<li>Ensure a consistent and professional customer experience across all interactions.<\/li>\\n<\/ul>\\n<p>Own &amp; Manage Customer Requests<\/p>\\n<ul>\\n<li>Take full ownership of customer requests from initial contact through resolution.<\/li>\\n<li>Follow up proactively to ensure issues are fully resolved.<\/li>\\n<li>Maintain accurate and detailed documentation of all customer interactions in Zendesk.<\/li>\\n<\/ul>\\n<p>Troubleshoot &amp; Resolve Issues<\/p>\\n<ul>\\n<li>Investigate and resolve common product and platform issues.<\/li>\\n<li>Guide customers through workflows and product best practices.<\/li>\\n<li>Identify complex issues requiring escalation and route them appropriately.<\/li>\\n<\/ul>\\n<p>Collaborate with Internal Teams<\/p>\\n<ul>\\n<li>Escalate complex or technical cases to the L2 Technical Support team with clear context.<\/li>\\n<li>Work closely with Product, Engineering, and other relevant teams when required.<\/li>\\n<li>Ensure smooth handoffs and proper follow-up on escalated cases.<\/li>\\n<\/ul>\\n<p>Support Continuous Improvement<\/p>\\n<ul>\\n<li>Contribute to internal documentation and knowledge-base content.<\/li>\\n<li>Share recurring customer issues and feedback with the team.<\/li>\\n<li>Support initiatives aimed at improving processes and overall support efficiency.<\/li>\\n<\/ul>\\n<h3>Requirements<\/h3>\\n<ul>\\n<li>German proficiency: B2 level or above.<\/li>\\n<li>English proficiency: B1 level or above.<\/li>\\n<li>Strong written and verbal communication skills in German and English.<\/li>\\n<li>1&ndash;3 years of customer support experience.<\/li>\\n<li>Experience within fintech, payments, or financial software.<\/li>\\n<\/ul>\\n<h3>Working Conditions<\/h3>\\n<ul>\\n<li>Work Model: Work from Home (WAH)<\/li>\\n<li>Working Hours: 10:00 AM &ndash; 7:00 PM Cairo time<\/li>\\n<li>Shift: Fixed<\/li>\\n<li>Days Off: Saturday &amp; Sunday<\/li>\\n<li>Serving Region: Europe<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Career Framework Role:<\/strong><\/p>\\n<p>Each program requires a foundational skill set and product-specific knowledge to perform routine tasks within clearly defined processes. The role operates under close supervision, with structured procedures, supporting continuous learning and performance development.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>What We Offer:<\/strong><\/p>\\n<ul>\\n<li>Competitive Salary<\/li>\\n<li>Transportation Provided<\/li>\\n<li>Medical &amp; Social Insurance<\/li>\\n<li>Fast track for promotions within 6 months<\/li>\\n<li>Supportive, inclusive, and growth-focused work environment<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Disclaimer:<\/strong><\/p>\\n<p>The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this role. They are not intended to be an exhaustive list of all responsibilities, duties, or skills.<\/p>\\n<p>Concentrix is an equal-opportunity employer and considers all qualified applicants based on role requirements and business needs.<\/p>\",\"ats_external_id\":\"EG-5161\",\"location\":\"Cairo, Cairo\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-21T03:59:17.879+04:00\",\"created_at\":\"2026-10-06T13:34:41.588+04:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-met1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81MTYx?\",\"apply_url\":\"https:\/\/concentrix-met1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81MTYx\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"technology\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-met1\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"3\",\"auto_call\":\"0\",\"on_erp_listing\":\"1\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"1616\",\"campaign_id\":\"1203\",\"campaign_title\":\"GTM \/ DE \/ HAM \/ Stellantis\",\"campaign_type\":\"job_application\",\"job_title\":\"Kundenbetreuer (m\/w\/d) f\u00fcr einen Automobilhersteller - Hybrid-Modell m\u00f6glich\",\"street\":\"Unionstra\u00dfe 3\",\"address\":\"Unionstra\u00dfe 3\",\"city\":\"Hamm\",\"state\":\"Nordrhein-Westfalen\",\"postal_code\":\"59067\",\"region\":\"Nordrhein-Westfalen\",\"country\":\"Germany\",\"short_description\":\"Bewirb dich jetzt in Hamm! Freie Wochenenden inklusive!\",\"long_description\":\"<h3><strong>Powering what's next.<\/strong><\/h3>\\n<p><strong><img src=\\\"https:\/\/i.imgur.com\/kHDOAbz.png\\\" alt=\\\"\\\" width=\\\"300\\\" height=\\\"160\\\" \/><\/strong><\/p>\\n<p><strong>Reden kannst du? Das trifft sich gut!<br \/><\/strong>Den Rest bringen wir dir bei. Starte jetzt als <strong>Kundenbetreuer (m\/w\/d) f&uuml;r einen Automobilhersteller<\/strong>&nbsp;- auch ohne Erfahrung.<\/p>\\n<p><strong>Das Wichtigste zuerst<\/strong><\/p>\\n<ul>\\n<li>Start: 26.10.2026<\/li>\\n<li>Gehalt: 2409,29 &euro; brutto\/Monat<\/li>\\n<li>Vollzeit oder Teilzeit &ndash; ab 30 Std.\/Woche<\/li>\\n<li>Standort: Hamm - hybrides Arbeiten nach Einarbeitung<\/li>\\n<li>Servicezeiten: Montag - Freitag von 09:00 - 18:00 Uhr<\/li>\\n<li>Inbound &amp; Outbound<\/li>\\n<li>Quereinsteiger willkommen!<\/li>\\n<li>Unterst&uuml;tzung durch moderne KI-Tools<\/li>\\n<li><strong> <\/strong>Unbefristeter Arbeitsvertrag&nbsp;<\/li>\\n<\/ul>\\n<p data-pm-slice=\\\"1 1 []\\\"><strong>Das erwartet dich<br \/><\/strong>Du bist der erste Ansprechpartner bei unterschiedlichen Kundenanfragen, ob telefonisch, per E-Mail oder Chat.<br \/>Immer mit dabei: Unsere KI-Tools, die dir Routineaufgaben abnehmen und dir Zeit verschaffen, denn <strong>KI ist bei uns kein Ersatz &ndash; sondern dein Teamkollege.<\/strong><\/p>\\n<p><strong><br \/>Dein Alltag<\/strong><\/p>\\n<ul>\\n<li data-pm-slice=\\\"1 1 [&quot;list&quot;,{&quot;spread&quot;:false,&quot;start&quot;:17,&quot;end&quot;:596},&quot;regular_list_item&quot;,{&quot;start&quot;:17,&quot;end&quot;:107}]\\\"><strong>Begleite Kunden auf ihrer Online-Reise<\/strong> &ndash; von der ersten Frage bis zum m&ouml;glichen Kauf<\/li>\\n<li data-pm-slice=\\\"1 1 [&quot;list&quot;,{&quot;spread&quot;:false,&quot;start&quot;:17,&quot;end&quot;:596},&quot;regular_list_item&quot;,{&quot;start&quot;:17,&quot;end&quot;:107}]\\\"><strong>Beantworte Fragen<\/strong> zu Produkten, Finanzierungen und Bestellprozesse<\/li>\\n<li data-pm-slice=\\\"1 1 [&quot;list&quot;,{&quot;spread&quot;:false,&quot;start&quot;:17,&quot;end&quot;:596},&quot;regular_list_item&quot;,{&quot;start&quot;:17,&quot;end&quot;:107}]\\\"><strong>Bearbeite Leads<\/strong> und nimm aktiv Kontakt zu Interessenten auf<\/li>\\n<li data-pm-slice=\\\"1 1 [&quot;list&quot;,{&quot;spread&quot;:false,&quot;start&quot;:17,&quot;end&quot;:596},&quot;regular_list_item&quot;,{&quot;start&quot;:17,&quot;end&quot;:107}]\\\"><strong>Koordiniere Probefahrten<\/strong> und leite relevante Informationen an den H&auml;ndler weiter<\/li>\\n<li data-pm-slice=\\\"1 1 [&quot;list&quot;,{&quot;spread&quot;:false,&quot;start&quot;:17,&quot;end&quot;:596},&quot;regular_list_item&quot;,{&quot;start&quot;:17,&quot;end&quot;:107}]\\\">Dokumentiere die Kommunikation in der Kundendatenbank f&uuml;r eine reibungslose &Uuml;bergabe<\/li>\\n<li data-pm-slice=\\\"1 1 [&quot;list&quot;,{&quot;spread&quot;:false,&quot;start&quot;:17,&quot;end&quot;:596},&quot;regular_list_item&quot;,{&quot;start&quot;:17,&quot;end&quot;:107}]\\\"><strong>Unterst&uuml;tze H&auml;ndler mit wertvollen Kundeninformationen<\/strong> und sorge daf&uuml;r, dass echte Kaufinteressenten im Fokus bleiben<\/li>\\n<li data-pm-slice=\\\"1 1 [&quot;list&quot;,{&quot;spread&quot;:false,&quot;start&quot;:17,&quot;end&quot;:596},&quot;regular_list_item&quot;,{&quot;start&quot;:17,&quot;end&quot;:107}]\\\"><strong>Nutze moderne Tools,&nbsp; <\/strong>die dich smarter und besser machen<\/li>\\n<\/ul>\\n<p>Mal ganz leicht. Mal herausfordernd. Aber immer in Bewegung.<\/p>\\n<p><strong>Das bringst du mit<br \/><\/strong>Du brauchst keinen perfekten Lebenslauf.<br \/>Was z&auml;hlt:<\/p>\\n<ul>\\n<li>Du besitzt <strong>sehr gute Deutschkenntnisse<\/strong> in Wort und Schrift.<\/li>\\n<li>Deine <strong>Kommunikation ist wertsch&auml;tzend<\/strong> und auf Augenh&ouml;he.<\/li>\\n<li>Du bist <strong>sicher im Umgang mit einem PC.<\/strong><\/li>\\n<li>Die\u202f<strong>Anforderungen an einen Remote-Arbeitsplatz erf&uuml;llst<\/strong>\u202fdu<\/li>\\n<li><strong>Neue Tools und Technologien<\/strong> sind genau dein Ding.<\/li>\\n<li>Du hast Lust <strong>mit unserem Team am Standort in Hamm zu arbeiten<\/strong>.<\/li>\\n<\/ul>\\n<p>Erfahrung im Kundenservice? Super. Aber kein Muss.<\/p>\\n<p><strong>Benefits<br \/><\/strong>Ein Job sollte deinen einzigartigen Lebensstil unterst&uuml;tzen &ndash; und dich weiterbringen.<br \/>Deshalb bekommst du bei uns:<\/p>\\n<ul>\\n<li>Einen <strong>unbefristeten Arbeitsvertrag.<\/strong><\/li>\\n<li>Eine Anstellung in\u202f<strong>Vollzeit oder Teilzeit <\/strong>&ndash; wie es f&uuml;r dich am besten passt.<\/li>\\n<li>Wir bieten dir ein <strong>hybrides Arbeitsmodell<\/strong>: Nach der Einarbeitung kannst du an 4 Tagen pro Woche mobil von zu Hause aus arbeiten.<\/li>\\n<li><strong>Bis zu 28 Urlaubstage<\/strong>, f&uuml;r kleine als auch gro&szlig;e Auszeiten.<\/li>\\n<li><strong>Jubil&auml;umszuwendungen<\/strong>\u202fund zus&auml;tzliche\u202f<strong>Sonderurlaubstage nach Unternehmenszugeh&ouml;rigkeit.<\/strong><\/li>\\n<li>Du startest mit einem <strong>intensiven Vollzeittraining<\/strong>, das von unseren Trainern durchgef&uuml;hrt wird.<\/li>\\n<li>Regelm&auml;&szlig;ige Coachings, Fresh-Ups und <strong>Aufbautrainings &ndash; unterst&uuml;tzt durch smarte Technologien.<\/strong><\/li>\\n<li><strong>Weiterbildungs- und Karrierem&ouml;glichkeiten<\/strong> und das sogar weltweit.<\/li>\\n<li><strong>Kostenlosen Zugang zu LinkedIn Learning<\/strong> &ndash; f&uuml;r dein Wachstum.<\/li>\\n<li>Eine finanzielle Absicherung durch eine <strong>betriebliche Altersvorsorge<\/strong>.<\/li>\\n<li>Eine attraktive Pr&auml;mie von <strong>600&euro; f&uuml;r jeden neuen Mitarbeiter, den du erfolgreich wirbst<\/strong>.<\/li>\\n<li>Veranstaltungen wie <strong>Standortfeiern und Spieleabende<\/strong>.<\/li>\\n<li>Eine Vielzahl an Online-Shopping-Rabatten.<\/li>\\n<li>Eine von uns <strong>gef&ouml;rderte Mitgliedschaft bei Wellhub<\/strong> und in ausgew&auml;hlten Fitnessstudios.<\/li>\\n<\/ul>\\n<p><strong>Deine Bewerbung<br \/><\/strong>Wenn das alles nach dem perfekten n&auml;chsten Schritt auf deinem Karriereweg klingt, dann m&ouml;chten wir dich kennenlernen.<\/p>\\n<p>So geht&rsquo;s:<\/p>\\n<ol>\\n<li><strong> \\\"Bewerben\\\"-Button klicken<\/strong><\/li>\\n<li><strong>Daten eingeben<\/strong><\/li>\\n<li><strong>Fertig<\/strong><\/li>\\n<\/ol>\\n<p>Wir melden uns in der Regel innerhalb von 4 Werktagen bei dir.<strong>&nbsp;<\/strong><\/p>\\n<p><strong>Du hast noch Fragen? <\/strong>Unser virtueller Assistenten \\\"Dot\\\" steht dir per WhatsApp unter 01525 7294145 oder &uuml;ber den Facebook-Messenger rund um die Uhr zur Verf&uuml;gung.<\/p>\\n<p><strong>Hier arbeitet unser Team<br \/><\/strong>Concentrix Germany GmbH<br \/>Unionstra&szlig;e 3, 59067 Hamm<\/p>\\n<div>\\n<p><strong>Concentrix&nbsp;setzt sich f&uuml;r Chancengleichheit ein<\/strong>&nbsp;<\/p>\\n<p><em>Wir sind stolz darauf, als ein Team und ein Unternehmen weltweit vereint zu sein. Wir verpflichten uns, allen Bewerbenden gleiche Einstellungschancen einzur&auml;umen und ein Arbeitsumfeld zu schaffen, das frei von Diskriminierung und Bel&auml;stigung ist. Alle unsere Einstellungspraktiken basieren auf den gesch&auml;ftlichen Erfordernissen, den Stellenanforderungen und den beruflichen Qualifikationen, ohne R&uuml;cksicht auf Herkunft, Alter, Geschlechtsidentit&auml;t, sexuelle Orientierung, Religion, Familienstand oder Elternstatus, nationale Herkunft, Behinderung oder eine andere durch die geltenden nationalen Gesetze gesch&uuml;tzte Klassifizierung.<\/em>&nbsp;<br \/><em>Vielfalt und Chancengleichheit geh&ouml;ren zu den gelebten Grundwerten bei Concentrix. Deshalb sind Bewerbungen von Menschen mit Behinderung ausdr&uuml;cklich erw&uuml;nscht. Schwerbehinderte und Gleichgestellte werden bei gleicher Eignung bevorzugt eingestellt. Hierzu bieten wir individuelle Unterst&uuml;tzung an, um den f&uuml;r dich passenden Arbeitsplatz zu schaffen.<\/em>&nbsp;<\/p>\\n<p><strong>Arbeitserlaubnis<\/strong>&nbsp;<\/p>\\n<p>Gem&auml;&szlig; deutschem Recht werden f&uuml;r diese Stelle nur Bewerber ber&uuml;cksichtigt, die &uuml;ber eine g&uuml;ltige Arbeitserlaubnis in Deutschland verf&uuml;gen.&nbsp;<\/p>\\n<\/div>\\n<p>#EMEACNX<br \/>#AGENTCNX<\/p>\",\"ats_external_id\":\"DE-1203\",\"location\":\"Hamm, Nordrhein-Westfalen\",\"job_type\":\"full_time\",\"salary\":\"2409\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-10-12T01:59:17.026+02:00\",\"created_at\":\"2026-10-06T13:18:02.711+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-dach1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMjAz?\",\"apply_url\":\"https:\/\/concentrix-dach1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMjAz\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"permanent\",\"locale\":\"de\",\"remote_type\":\"wfh_flexible\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-dach1\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":\"1\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"1617\",\"campaign_id\":\"1201\",\"campaign_title\":\"GTM \/ DE \/ NUE \/ W@H \/ Union Invest_new\",\"campaign_type\":\"job_application\",\"job_title\":\"Kundenbetreuer (m\/w\/d) im Depot-Bereich f\u00fcr Union Investment - 100% Homeoffice\",\"street\":\"Tullnaustrasse 20\",\"address\":\"Tullnaustrasse 20\",\"city\":\"N\u00fcrnberg\",\"state\":\"Bayern\",\"postal_code\":\"90402\",\"region\":\"Bayern\",\"country\":\"Germany\",\"short_description\":\"Bewirb dich f\u00fcr diese Homeoffice-Position!\",\"long_description\":\"<h3><strong>Powering what's next.<\/strong><\/h3>\\n<p><strong><img src=\\\"https:\/\/i.imgur.com\/kHDOAbz.png\\\" alt=\\\"\\\" width=\\\"300\\\" height=\\\"160\\\" \/><\/strong><\/p>\\n<p><strong>Interesse an Finanzthemen? Das trifft sich gut!<br \/><\/strong>Den Rest bringen wir dir bei. Starte jetzt als Kundenberater (m\/w\/d) im Depot-Bereich f&uuml;r Union Investment.<\/p>\\n<p><strong>Das Wichtigste zuerst<\/strong><\/p>\\n<ul>\\n<li>100% Homeoffice - deutschlandweit<\/li>\\n<li>Voll- oder Teilzeit &ndash; ab 30 Std.\/Woche<\/li>\\n<li>Servicezeiten: Montag - Freitag von 08:00 - 18:00 Uhr<\/li>\\n<li>Quereinsteiger willkommen!<\/li>\\n<li>Unterst&uuml;tzung durch moderne KI-Tools<\/li>\\n<li><strong> <\/strong>Unbefristeter Arbeitsvertrag&nbsp;<\/li>\\n<\/ul>\\n<p><strong>Das erwartet dich<br \/><\/strong>Du wickelst f&uuml;r unsere Kunden den Kauf und Verkauf von bestehenden Fonds ab.<br \/>Immer mit dabei: Unsere KI-Tools, die dir Routineaufgaben abnehmen und dir Zeit verschaffen, denn <strong>KI ist bei uns kein Ersatz &ndash; sondern dein Teamkollege.<\/strong><strong>&nbsp;<\/strong><\/p>\\n<p><strong>Dein Alltag<\/strong><\/p>\\n<ul>\\n<li><strong>Du bearbeitest<\/strong> Anfragen rund um den Depot- und Riesterbereich<\/li>\\n<li>Wickle den <strong>Kauf und Verkauf <\/strong>von<strong> bestehenden Fonds<\/strong> ab<\/li>\\n<li>Dokumentiere die Bearbeitungen in der Kundendatenbank<\/li>\\n<li>Du wirst vollumf&auml;nglich zu diesen Themen geschult:\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Welche Grundlagen muss man rund um das Aktiengesch&auml;ft wissen?<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Was sind Fonds und wie funktionieren Transaktionen von Fonds?<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Was muss man beim Fondsmanagement beachten und was f&uuml;r Versteuerungen gibt es?<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Welche Arten von Geldanlagen gibt es?<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Was sind Riester-Anlagen und was gilt es hier zu beachten? (Dieses Thema wird erst im zweiten Schritt geschult.)<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Wie kann ich mit positiver Kommunikation im Support &uuml;berzeugen?<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Wie meistere ich auch schwierige Gespr&auml;chssituationen?<\/p>\\n<\/li>\\n<\/ul>\\n<\/li>\\n<li><strong>Nutze moderne Tools<\/strong>, die dich smarter und besser machen<\/li>\\n<li><strong>Dokumentiere<\/strong> deine Absprache in der Kundendatenbank<\/li>\\n<\/ul>\\n<p>Mal ganz leicht. Mal herausfordernd. Aber immer in Bewegung.<\/p>\\n<p><strong>Das sagen unsere Game-Changer<br \/><\/strong><img src=\\\"https:\/\/i.imgur.com\/Zf7Sue6.png\\\" alt=\\\"\\\" width=\\\"120\\\" height=\\\"20\\\" \/> <br \/>&bdquo;Wer bereit ist dauerhaft Leistung und Qualit&auml;t zu bringen, hat hier viele M&ouml;glichkeiten sich zu entwickeln.\\\"<\/p>\\n<p>Bei uns bist du nicht einfach &bdquo;eine Stimme&ldquo;. Du bist Teil eines Teams, das sich gegenseitig unterst&uuml;tzt.<\/p>\\n<p><strong>Das bringst du mit<br \/><\/strong>Du brauchst keinen perfekten Lebenslauf.<br \/>Was z&auml;hlt:<\/p>\\n<ul>\\n<li>Du besitzt <strong>sehr gute Deutschkenntnisse<\/strong>&nbsp;in Wort und Schrift<\/li>\\n<li>Eine <strong>selbstst&auml;ndige und strukturierte Arbeitsweise <\/strong>zeichnet deine t&auml;gliche Arbeit aus<\/li>\\n<li>Deine <strong>Kommunikation ist wertsch&auml;tzend<\/strong> und auf Augenh&ouml;he<\/li>\\n<li>Themen wie <strong>Depots oder Investment Fonds<\/strong>&nbsp;wecken dein Interesse<\/li>\\n<li>Idealerweise hast du Erfahrung <strong>als Bankkaufmann\/-kauffrau oder in der Finanzberatung<\/strong><\/li>\\n<li>Du bist <strong>sicher im Umgang mit einem PC<\/strong><\/li>\\n<li>Die\u202f<strong>Anforderungen an einen Remote-Arbeitsplatz erf&uuml;llst<\/strong>\u202fdu<\/li>\\n<li><strong>Neue Tools und Technologien<\/strong> sind genau dein Ding<\/li>\\n<li>Du hast Lust mit unserem Team <strong>am&nbsp;Standort in N&uuml;rnberg<\/strong>&nbsp;zu arbeiten<\/li>\\n<\/ul>\\n<p>Erfahrungen im Finanzwesen oder im Bankservice? Super. Aber kein Muss &ndash; auch privates Interesse z&auml;hlt.<\/p>\\n<p><strong>Benefits<br \/><\/strong>Ein Job sollte deinen einzigartigen Lebensstil unterst&uuml;tzen &ndash; und dich weiterbringen.<br \/>Deshalb bekommst du bei uns:<\/p>\\n<ul>\\n<li>Einen&nbsp;<strong>unbefristeten Arbeitsvertrag<\/strong><\/li>\\n<li>Eine Anstellung in&nbsp;<strong>Voll- oder Teilzeit<\/strong> von Montag bis Freitag &ndash; die Wochenenden geh&ouml;ren dir<\/li>\\n<li>Einen\u202f<strong>100% Homeoffice-Arbeitsplatz<\/strong>\u202fab deinem 1. Arbeitstag an. Die n&ouml;tige Hardware erh&auml;ltst du per Post.<\/li>\\n<li><strong>Splittschichten nach Absprache<\/strong>, sodass du deine Arbeitszeit flexibel innerhalb der &Ouml;ffnungszeiten aufteilen kannst.<\/li>\\n<li><strong>Bis zu 26 Urlaubstage<\/strong>,&nbsp;f&uuml;r kleine als auch gro&szlig;e Auszeiten<\/li>\\n<li>Regelm&auml;&szlig;ige&nbsp;Coachings, Fresh-Ups und <strong>Aufbautrainings &ndash; unterst&uuml;tzt durch smarte Technologien<\/strong><\/li>\\n<li><strong>Weiterbildungs- und Karrierem&ouml;glichkeiten&nbsp;<\/strong>und das sogar weltweit<\/li>\\n<li><strong>Kostenlosen Zugang zu LinkedIn Learning<\/strong> &ndash; f&uuml;r dein Wachstum<\/li>\\n<li>Eine finanzielle Absicherung durch eine&nbsp;<strong>betriebliche Altersvorsorge<\/strong><\/li>\\n<li>Eine&nbsp;attraktive Pr&auml;mie von 600&euro;&nbsp;f&uuml;r jeden neuen Mitarbeiter, den du erfolgreich wirbst<\/li>\\n<li>Eine Vielzahl an&nbsp;Online-Shopping-Rabatten<\/li>\\n<li>Eine von uns&nbsp;<strong>gef&ouml;rderte Mitgliedschaft bei Wellhub<\/strong> und&nbsp;in ausgew&auml;hlten<\/li>\\n<\/ul>\\n<p>Kurz gesagt: Einen Job, der dich wachsen l&auml;sst.<\/p>\\n<p><strong>Deine Bewerbung<br \/><\/strong>Wenn das alles nach dem perfekten n&auml;chsten Schritt auf deinem Karriereweg klingt, dann m&ouml;chten wir dich kennenlernen.<\/p>\\n<p>So geht&rsquo;s:<\/p>\\n<ol>\\n<li><strong> \\\"Bewerben\\\"-Button klicken<\/strong><\/li>\\n<li><strong>Daten eingeben<\/strong><\/li>\\n<li><strong>Fertig<\/strong><\/li>\\n<\/ol>\\n<p>Wir melden uns in der Regel innerhalb von 4 Werktagen bei dir.<\/p>\\n<p><strong>Du hast noch Fragen?<\/strong><\/p>\\n<p>Stelle sie unserem virtuellen Assistenten \\\"Dot\\\" &ndash; er steht dir per WhatsApp unter 01525 7294145 oder &uuml;ber den Facebook-Messenger rund um die Uhr zur Verf&uuml;gung und hilft dir gerne weiter.<\/p>\\n<p><br \/><strong>Hier arbeitet unser Team:<br \/><\/strong>100% Homeoffice - deutschlandweit &nbsp;&nbsp;<\/p>\\n<p><strong>Concentrix setzt sich f&uuml;r Chancengleichheit ein<\/strong><\/p>\\n<p><em>Wir sind stolz darauf, als ein Team und ein Unternehmen weltweit vereint zu sein. Wir verpflichten uns, allen Bewerbenden gleiche Einstellungschancen einzur&auml;umen und ein Arbeitsumfeld zu schaffen, das frei von Diskriminierung und Bel&auml;stigung ist. Alle unsere Einstellungspraktiken basieren auf den gesch&auml;ftlichen Erfordernissen, den Stellenanforderungen und den beruflichen Qualifikationen, ohne R&uuml;cksicht auf Herkunft, Alter, Geschlechtsidentit&auml;t, sexuelle Orientierung, Religion, Familienstand oder Elternstatus, nationale Herkunft, Behinderung oder eine andere durch die geltenden nationalen Gesetze gesch&uuml;tzte Klassifizierung.<\/em><br \/><em>Vielfalt und Chancengleichheit geh&ouml;ren zu den gelebten Grundwerten bei Concentrix. Deshalb sind Bewerbungen von Menschen mit Behinderung ausdr&uuml;cklich erw&uuml;nscht. Schwerbehinderte und Gleichgestellte werden bei gleicher Eignung bevorzugt eingestellt. Hierzu bieten wir individuelle Unterst&uuml;tzung an, um den f&uuml;r dich passenden Arbeitsplatz zu schaffen. Kontaktiere bei Fragen gerne unser Recruiting-Team unter 0800 50 60 080.&nbsp;<\/em><\/p>\\n<p><strong>Arbeitserlaubnis<\/strong><\/p>\\n<p>Gem&auml;&szlig; deutschem Recht werden f&uuml;r diese Stelle nur Bewerber ber&uuml;cksichtigt, die &uuml;ber eine g&uuml;ltige Arbeitserlaubnis in Deutschland verf&uuml;gen.<\/p>\\n<p>#EMEACNX<br \/>#AGENTCNX<br \/>#WAH<\/p>\",\"ats_external_id\":\"DE-1201\",\"location\":\"N\u00fcrnberg, Bayern\",\"job_type\":\"part_time\",\"salary\":\"\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-10-19T01:59:14.878+02:00\",\"created_at\":\"2026-10-06T12:22:11.123+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-dach1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMjAx?\",\"apply_url\":\"https:\/\/concentrix-dach1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMjAx\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":\"banking\",\"contract_type\":\"permanent\",\"locale\":\"de\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-dach1\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":\"1\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"1511\",\"campaign_id\":\"1170\",\"campaign_title\":\"Advisor II, B2B Sales R1770205\",\"campaign_type\":\"job_application\",\"job_title\":\"Inside Partner Sales Representative - (Dutch speaking) - Hybrid - HT05\",\"street\":\"ESP Benalm\u00e1dena Costa - Plaza Solymar, C.C. Benalmar Local 12\",\"address\":\"ESP Benalm\u00e1dena Costa - Plaza Solymar, C.C. Benalmar Local 12\",\"city\":\"Benalm\u00e1dena Costa\",\"state\":\"Malaga\",\"postal_code\":\"29630\",\"region\":null,\"country\":\"Spain\",\"short_description\":\"The Advisor II, B2B Sales position interfaces with customers via inbound calls, outbound calls, or through the Internet for the purpose of selling products and services. This position is responsible for processing customer orders and sales; providing\/receiving information; selling client products\/service as well as providing basic customer service support.\",\"long_description\":\"<p><span style=\\\"color:#000000\\\"><b>Experience the power of a game-changing career\u00a0<\/b><\/span><\/p><br \/><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\">Are you looking to grow your career in sales and work with leading technology brands?\u00a0<\/span><\/p><br \/><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\">We\u2019re a global technology and services leader that powers the brands of the future. In this role, you\u2019ll support one of our key partners, driving growth through strong reseller relationships and high-impact sales strategies.\u00a0<\/span><\/p><br \/><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\">As an Inside Partner Sales Representative (IPSR) in Malaga, you will play a key role in developing partner networks, generating opportunities, and driving revenue across the SMB segment.\u00a0<\/span><\/p><br \/><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\">Career growth and personal development\u00a0<\/span><\/p><br \/><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\">We\u2019ll provide you with the tools, training, and support you need to succeed. You\u2019ll gain valuable experience in B2B sales, partner management, and account development, with opportunities to grow within a global organization.\u00a0<\/span><\/p><br \/><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\">What you will do in this role\u00a0<\/span><\/p><br \/><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\">- Build and manage strong relationships with resellers and partners, acting as a subject matter expert and expanding the partner network within your assigned territory. \u00a0<br \/>- Qualify and convert inbound leads into sales opportunities, working closely with partners to drive deals through to closure. \u00a0<br \/>- Manage the full sales cycle, including pricing support, solution positioning, negotiations, and deal closing. \u00a0<br \/>- Develop and maintain a healthy sales pipeline, supporting account planning and ensuring accurate reporting and funnel management. \u00a0<br \/>- Promote and enable the use of sales tools and product knowledge among partners, ensuring alignment with programs and processes. \u00a0<br \/>- Drive partner engagement through proactive outreach, trainings, and events, while ensuring a strong post-sales experience.\u00a0\u00a0<\/span><\/p><br \/><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\">Your qualifications\u00a0<\/span><\/p><br \/><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\">- Experience in sales, account management, or partner sales, preferably in a B2B or tech environment. \u00a0<br \/>- Strong sales and negotiation skills, with the ability to identify opportunities and drive revenue growth. \u00a0<br \/>- Excellent communication, relationship-building, and organizational skills. \u00a0<br \/>- Customer-focused mindset with strong listening and problem-solving abilities. \u00a0<br \/>- Ability to manage multiple priorities, maintain pipeline accuracy, and work towards targets and KPIs. \u00a0<br \/>- Proficiency in Microsoft Office tools; experience with CRM or sales platforms is a plus.\u00a0\u00a0<\/span><\/p><br \/><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\">What\u2019s in it for you\u00a0<\/span><\/p><br \/><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\">- Full-time 39 hours\/week permanent contract \u00a0<br \/>- Salary 21.000\u20ac gross\/year &#43; up to 7.4000\u20ac gross\/year &#43; private medical insurance<br \/>- Great location in Malaga<br \/>- Bring-a-friend (referral) bonus opportunities \u00a0<br \/>- Full paid training on the company and the project you&#39;ll be working on \u00a0<br \/>- Career development programs and specialized courses\u00a0\u00a0<\/span><\/p><br \/><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\">Experience the best version of you!\u00a0\u00a0<\/span><\/p><br \/><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\">At Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.\u00a0\u00a0<\/span><\/p><br \/><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\">If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d\u00a0<\/span><\/p><br \/><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\"><i>Concentrix is an equal opportunity employer\u00a0<\/i><\/span><\/p><br \/><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\"><i>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<br \/><\/i><\/span>R1770205\u00a0<\/p>\",\"ats_external_id\":\"R1770205\",\"location\":\"Benalm\u00e1dena Costa, Malaga\",\"job_type\":\"full_time\",\"salary\":\"1950\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-10-19T14:37:22.643+02:00\",\"created_at\":\"2026-10-06T12:07:37.728+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMTcw?\",\"apply_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMTcw\/apply?\",\"head_count\":\"300\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"B2B Sales\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"5991564aab53101ac0b5a0a29aa30000\",\"descriptor\":\"Concentrix Spain NWE Services, S.L.U.\",\"reference_id\":\"WES03\",\"organization_reference_id\":\"WES03\"},\"location\":{\"city\":\"Benalm\u00e1dena Costa\",\"state\":\"Malaga\",\"country\":{\"wid\":\"bd34c524a6a04ae6915f5d96fa086199\",\"iso2\":\"ES\",\"iso3\":\"ESP\",\"descriptor\":\"Spain\",\"iso_numeric\":\"724\"},\"postal_code\":\"29630\",\"primary_location\":{\"id\":\"ES-BEN-SOLYM-01\",\"wid\":\"580a3f4cbe54101d479ba6e23c080000\",\"descriptor\":\"ESP Benalm\u00e1dena Costa - Plaza Solymar, C.C. Benalmar Local 12\"}},\"languages\":[\"French\",\"Dutch\",\"English\"],\"recruiter\":{\"email\":{\"address\":\"rhea.kirpalani@concentrix.com\"},\"first_name\":\"Kirpalani, Rhea\"},\"categories\":[{\"descriptor\":\"CF B2B Sales\"}],\"recruiters\":[{\"id\":\"102999157\",\"wid\":\"f49961d5724310109d8d1df1f3d30000\",\"descriptor\":\"Rhea Kirpalani (102999157)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC3365\",\"descriptor\":\"Advisor II, B2B Sales\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-391437\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Benalmdena-Costa---Plaza-Solymar-CC-Benalmar-Local-12\/Inside-Partner-Sales-Representative----Dutch-speaking----Hybrid---HT05_R1770205\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Benalmdena-Costa---Plaza-Solymar-CC-Benalmar-Local-12\/Inside-Partner-Sales-Representative----Dutch-speaking----Hybrid---HT05_R1770205\/apply\",\"job_requisition_id\":\"R1770205\"}],\"organizations\":[{\"wid\":\"f9af6d726098012800e86f183c06bbbd\",\"descriptor\":\"COGS (SITE) Production Agent Direct\",\"reference_id\":\"PRODUCAGENT-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"316c85c94489102650ff3a4579550000\",\"descriptor\":\"W0ZZG9 Hpi Coe Ipbm Proximity\",\"reference_id\":\"W0ZZG9\",\"custom_reference_id\":\"W0ZZG9\",\"company_reference_id\":null},{\"wid\":\"f633454b00fc1025fcc7082b8c6b0000\",\"descriptor\":\"25545 - HPINC - 980008577\",\"reference_id\":\"980008577\",\"custom_reference_id\":\"980008577\",\"company_reference_id\":null},{\"wid\":\"5991564aab53101ac0b5a0a29aa30000\",\"descriptor\":\"Concentrix Spain NWE Services, S.L.U.\",\"reference_id\":\"WES03\",\"custom_reference_id\":null,\"company_reference_id\":\"WES03\"}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"hafsa.laghzaoui1@concentrix.com\"},\"first_name\":\"Hafsa Laghzaoui (102539288)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1770205\",\"wid\":\"faa00651de60103483ddcade88b40000\",\"descriptor\":\"Inside Partner Sales Representative - (Dutch speaking) - Hybrid - HT05\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_11\",\"wid\":\"0227dc387a0901268f38556fe1650a39\",\"descriptor\":\"Grade 11\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-spain\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"1\",\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"0\",\"auto_call\":\"0\",\"on_erp_listing\":null,\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"1512\",\"campaign_id\":\"1169\",\"campaign_title\":\"Advisor I, B2B Sales R1770172\",\"campaign_type\":\"job_application\",\"job_title\":\"Sales Representative  (Italian - speaking) - Hybrid - HT05\",\"street\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"address\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"postal_code\":\"8020\",\"region\":\"CATALONIA\",\"country\":\"Spain\",\"short_description\":\"The Advisor I, B2B Sales position interfaces with customers via inbound calls, outbound calls, or through the Internet for the purpose of selling basic products and services. This position is responsible for processing customer orders and sales, providing\/receiving information, selling client products\/service, as well as providing basic customer service support.\",\"long_description\":\"<br \/><h2><b><span style=\\\"font-size:inherit\\\">Experience the power of a game-changing career<\/span><\/b><\/h2><br \/><p><span style=\\\"font-size:inherit\\\">Want to be part of an innovative and growing team? We&#39;re a global technology and services leader that powers the brands of the future. We help well-known brands, the ones you use every day, improve their businesses with technology and integrated solutions, in over 70 countries.<\/span><\/p><p><span style=\\\"font-size:inherit\\\">If you&#39;re looking to grow and be inspired, as a <\/span><b><span style=\\\"font-size:inherit\\\">Sales Representative<\/span><\/b><span style=\\\"font-size:inherit\\\"> in Barcelona (hybrid), you will be part of our team of game-changers who are powering the brands of the future in the Tech industry.<\/span><\/p><br \/><h2><b><span style=\\\"font-size:inherit\\\">Career growth and personal development<\/span><\/b><\/h2><br \/><p><span style=\\\"font-size:inherit\\\">This is a great opportunity to experience the power of what&#39;s next and develop &#34;friends for life&#34; at the same time. We&#39;ll give you all the training, cutting-edge technologies, and the continuing support you&#39;ll need to succeed.<\/span><\/p><br \/><p><span style=\\\"font-size:inherit\\\">As a <\/span><b><span style=\\\"font-size:inherit\\\">Sales Representative<\/span><\/b><span style=\\\"font-size:inherit\\\"> in our team, you will:<\/span><\/p><br \/><ul><li><span style=\\\"font-size:inherit\\\">Responsible for a portfolio of partners and to develop their business sell out, growth and margin, based on the company Strategy.<\/span><\/li><li><span style=\\\"font-size:inherit\\\">Process callout campaigns based on a predefined list of resellers, or partner segmentation.<\/span><\/li><li><span style=\\\"font-size:inherit\\\">Account Management \/ Business Planning with key partner accounts.<\/span><\/li><li><span style=\\\"font-size:inherit\\\">Provide general product information for inbound and outbound calls or e-mails.<\/span><\/li><li><span style=\\\"font-size:inherit\\\">Educate partners on BU products and solutions.<\/span><\/li><li><span style=\\\"font-size:inherit\\\">Drive Company Value Proposition &amp; Key Selling Points of our solutions\/Business Partner Program and articulating company benefits against competitors.<\/span><\/li><li><span style=\\\"font-size:inherit\\\">Ensure partners are taking advantage of promotions, events &amp; programs.<\/span><\/li><li><span style=\\\"font-size:inherit\\\">Work together with partner to drive revenue for BU via campaigns, opportunity identification (and closure) and other methods.<\/span><\/li><li><span style=\\\"font-size:inherit\\\">Detect and provide transparency of qualified opportunities and take actions to close them with partner &amp; support partners to close big deals when absolutely necessary.<\/span><\/li><li><span style=\\\"font-size:inherit\\\">Communicate events, webinars and webcast information and ease registration.<\/span><\/li><li><span style=\\\"font-size:inherit\\\">Work closely with telemarketing, end user sales teams and other key resources providing sales coverage to country to maximize revenue and customer\/partner satisfaction.<\/span><\/li><li><span style=\\\"font-size:inherit\\\">Respond in a timely and accurate manner to calls\/e-mails from resellers, routing onwards if appropriate. Drive the answer when time need to find appropriate answer.<\/span><\/li><li><span style=\\\"font-size:inherit\\\">Evangelize the usage of company Smart Tools (online tools accessible from Partner Portal).<\/span><\/li><li><span style=\\\"font-size:inherit\\\">Re-Activation of dormant partners ensure partners remain loyal to the company and are active on a monthly basis.<\/span><\/li><\/ul><br \/><h2><b><span style=\\\"font-size:inherit\\\">Your qualifications<\/span><\/b><\/h2><br \/><p><span style=\\\"font-size:inherit\\\">We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.<\/span><\/p><br \/><p><b><span style=\\\"font-size:inherit\\\">Concentrix is a great match if you:<\/span><\/b><\/p><br \/><ul><li><span style=\\\"font-size:inherit\\\">Native Italian and Fluent English<\/span><\/li><li><span style=\\\"font-size:inherit\\\">Outstanding communication skills (verbal and written).<\/span><\/li><li><span style=\\\"font-size:inherit\\\">Previous B2B sales experience preferred<\/span><\/li><li><span style=\\\"font-size:inherit\\\">Positive attitude and goal orientation.<\/span><\/li><li><span style=\\\"font-size:inherit\\\">Experience in negotiations is a plus.<\/span><\/li><li><span style=\\\"font-size:inherit\\\">Comfortable speaking with business users at all levels.<\/span><\/li><li><span style=\\\"font-size:inherit\\\">Strong individual contributor as well as a team player.<\/span><\/li><li><span style=\\\"font-size:inherit\\\">Handle project tasks with minimal direction and supervision.<\/span><\/li><li><span style=\\\"font-size:inherit\\\">Highly organized and detail oriented.<\/span><\/li><li><span style=\\\"font-size:inherit\\\">Target success driven.<\/span><\/li><li><span style=\\\"font-size:inherit\\\">Flexibility in prioritizing workload.<\/span><\/li><\/ul><br \/><p><span style=\\\"font-size:inherit\\\">\u00a0 <\/span><b><span style=\\\"font-size:inherit\\\">Personal characteristics<\/span><\/b><\/p><ul><li><span style=\\\"font-size:inherit\\\">Comfortable speaking with business users at all levels.<\/span><\/li><li><span style=\\\"font-size:inherit\\\">Strong individual contributor as well as a team player.<\/span><\/li><li><span style=\\\"font-size:inherit\\\">Handle project tasks with minimal direction and supervision.<\/span><\/li><li><span style=\\\"font-size:inherit\\\">Highly organized and detail oriented.<\/span><\/li><li><span style=\\\"font-size:inherit\\\">Target success driven.<\/span><\/li><li><span style=\\\"font-size:inherit\\\">Flexibility in prioritizing workload.<\/span><\/li><\/ul><br \/><h2><b><span style=\\\"font-size:inherit\\\">What&#39;s in it for you<\/span><\/b><\/h2><br \/><p><span style=\\\"font-size:inherit\\\">We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. That&#39;s why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for our teams, our customers, and YOU.<\/span><\/p><p><span style=\\\"font-size:inherit\\\">In this role, we offer benefits that help support your unique lifestyle:<\/span><\/p><br \/><ul><li><span style=\\\"font-size:inherit\\\">Full time 39 hours\/week permanent contract: Monday to Friday from 09:00 - 18:00<\/span><\/li><li><span style=\\\"font-size:inherit\\\">Salary 22.100 euros gross\/year &#43; up to 4.400 euros gross\/year in bonus &#43; private medical insurance<\/span><\/li><li><span style=\\\"font-size:inherit\\\">Great office location in Barcelona, with hybrid work model<\/span><\/li><li><span style=\\\"font-size:inherit\\\">Full paid training about the company and the project you will be working on<\/span><\/li><li><span style=\\\"font-size:inherit\\\">Career development program and specialized courses<\/span><\/li><\/ul><br \/><p><span style=\\\"font-size:inherit\\\">Experience the best version of you!<\/span><\/p><p><span style=\\\"font-size:inherit\\\">At Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.<\/span><\/p><p><span style=\\\"font-size:inherit\\\">If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their &#34;employer of choice.&#34;<\/span><\/p><p><i><span style=\\\"font-size:inherit\\\">Concentrix is an equal opportunity employer.<\/span><\/i><\/p><p><i><span style=\\\"font-size:inherit\\\">We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. 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HPINC - 980008577\",\"reference_id\":\"980008577\",\"custom_reference_id\":\"980008577\"}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"wid\":\"f43e3767bf4810040c75d83ddaac0004\",\"address\":\"luca.alberti@concentrix.com\"},\"last_name\":\"Alberti\",\"first_name\":\"Luca\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1770172\",\"wid\":\"0acc23cb504810347eeb275f6ac30000\",\"descriptor\":\"R1770172 Sales Representative  (Italian - speaking) - Hybrid - HT05 (Open)\"},\"recruiter_group\":[{\"email\":{\"wid\":\"4d8ffcf478a110040a30de3e32d30004\",\"address\":\"francisco.ferrer@concentrix.com\"},\"last_name\":\"Ferrer\",\"first_name\":\"Francisco\"}],\"requisition_type\":null,\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-spain\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"1\",\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"0\",\"auto_call\":\"0\",\"on_erp_listing\":\"0\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"929\",\"campaign_id\":\"27496\",\"campaign_title\":\"Sr. Software Architect (TCF) R1770118\",\"campaign_type\":\"job_application\",\"job_title\":\"AI Platform Architect - AI SDLC Platform on Microsoft Azure.\",\"street\":\"USA Omaha - 222 South 15th Street Suite 501N\",\"address\":\"USA Omaha - 222 South 15th Street Suite 501N\",\"city\":\"Omaha\",\"state\":\"Nebraska\",\"postal_code\":\"68102\",\"region\":null,\"country\":\"United States of America\",\"short_description\":\"We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. \\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p><br \/><br \/><\/p><h2><b>AI Platform Architect - AI SDLC Platform on Microsoft Azure <\/b>- <b>United States | Omaha, NE \/ Onsite (5 Days)<\/b><\/h2><br \/><h2><span style=\\\"color:#111827\\\"><b>Position Summary<\/b><\/span><\/h2><br \/><p style=\\\"color:!important\\\"><span style=\\\"color:#374151\\\">We are looking for an experienced <\/span><span style=\\\"color:#111827\\\"><b>AI Platform Architect \u2013 AI SDLC Platform on Microsoft Azure<\/b><\/span> to lead the day-to-day technical architecture and implementation design of an enterprise AI SDLC platform. In this onsite role based in <span style=\\\"color:#111827\\\"><b>Omaha, Nebraska<\/b><\/span>, you will partner with the Chief AI SDLC Platform Architect to translate strategic architecture into practical, scalable platform designs that engineering teams can successfully implement.<\/p><p style=\\\"color:!important\\\"><span style=\\\"color:#374151\\\">This is an opportunity to shape reusable AI-enabled engineering capabilities across developer workflows, agentic systems, context services, evaluation, observability, governance, and application modernization\u2014especially within complex enterprise, manufacturing, industrial, or engineering environments.<\/span><\/p><br \/><h2 style=\\\"color:!important\\\"><span style=\\\"color:#111827\\\"><b>Responsibilities<\/b><\/span><\/h2><ul><li><span style=\\\"color:#374151\\\">Own the detailed technical architecture and implementation design for the enterprise AI SDLC Platform on Microsoft Azure.<\/span><\/li><li><span style=\\\"color:#374151\\\">Translate strategic architecture direction into practical, scalable, secure, and production-ready platform solutions.<\/span><\/li><li><span style=\\\"color:#374151\\\">Design reusable AI platform capabilities, including coding agents, skills, context services, MCP\/tool integrations, model access, workflow orchestration, evaluation, observability, security, governance, and traceability.<\/span><\/li><li><span style=\\\"color:#374151\\\">Define how AI is applied across the software development lifecycle, including requirements, architecture, development, code review, testing, CI\/CD, modernization, and operations.<\/span><\/li><li><span style=\\\"color:#374151\\\">Architect integrations with Azure DevOps, Git, IDEs, CI\/CD pipelines, enterprise APIs, security and code-quality tools, and enterprise knowledge sources.<\/span><\/li><li><span style=\\\"color:#374151\\\">Establish technical patterns for AI-assisted application modernization, including code understanding, refactoring, test generation, framework upgrades, and migration.<\/span><\/li><li><span style=\\\"color:#374151\\\">Partner closely with engineering teams to guide implementation, solve complex technical challenges, and promote consistent platform adoption.<\/span><\/li><li><span style=\\\"color:#374151\\\">Lead technical design sessions and create architecture guidance, implementation patterns, and decision frameworks.<\/span><\/li><li><span style=\\\"color:#374151\\\">Support platform capabilities that enable secure, observable, reliable, cost-conscious, and governed AI-assisted engineering workflows.<\/span><\/li><li><span style=\\\"color:#374151\\\">Collaborate across technical and business stakeholders to ensure platform designs align with enterprise engineering needs and delivery outcomes.<\/span><\/li><\/ul><br \/><h2 style=\\\"color:!important\\\"><span style=\\\"color:#111827\\\"><b>Qualifications<\/b><\/span><\/h2><ul><li><span style=\\\"color:#374151\\\">8&#43; years of software engineering experience, including meaningful architecture responsibility.<\/span><\/li><li><span style=\\\"color:#374151\\\">2&#43; years of hands-on experience with Generative AI, AI-assisted engineering, or agentic solutions.<\/span><\/li><li><span style=\\\"color:#374151\\\">Strong experience in platform, application, or solution architecture, including APIs, distributed systems, integration, scalability, resilience, and security.<\/span><\/li><li><span style=\\\"color:#374151\\\">Hands-on experience with Microsoft Azure, including Azure AI\/OpenAI, Azure DevOps, Entra ID, Azure application hosting, storage, monitoring, and security services.<\/span><\/li><li><span style=\\\"color:#374151\\\">Practical experience with Generative AI, LLMs, coding agents, agent orchestration, MCP, tool calling, and multi-step AI workflows.<\/span><\/li><li><span style=\\\"color:#374151\\\">Experience using GitHub Copilot, Claude Code, or equivalent AI developer tools.<\/span><\/li><li><span style=\\\"color:#374151\\\">Knowledge of context engineering, RAG, knowledge retrieval, embeddings, and AI\/LLM frameworks such as LangGraph, Semantic Kernel, LangChain, or equivalent.<\/span><\/li><li><span style=\\\"color:#374151\\\">Strong understanding of CI\/CD, DevOps, software testing, code review, containers, and production engineering practices.<\/span><\/li><li><span style=\\\"color:#374151\\\">Working proficiency in Python.<\/span><\/li><li><span style=\\\"color:#374151\\\">Strong experience with .NET \/ C# enterprise application architecture and development.<\/span><\/li><li><span style=\\\"color:#374151\\\">Experience with AI evaluation, observability, security, governance, reliability, and cost management.<\/span><\/li><li><span style=\\\"color:#374151\\\">Demonstrated ability to move architecture from design through successful production implementation.<\/span><\/li><li><span style=\\\"color:#374151\\\">Strong technical leadership, communication, and collaboration skills.<\/span><\/li><\/ul><br \/><h3 style=\\\"color:!important\\\"><span style=\\\"color:#111827\\\"><b>Preferred Qualifications<\/b><\/span><\/h3><ul><li><span style=\\\"color:#374151\\\">Experience in manufacturing, industrial, or engineering environments.<\/span><\/li><li><span style=\\\"color:#374151\\\">Familiarity with CAD\/engineering drawings, PLM\/PDM, MES, ERP, BOMs, or engineering change processes.<\/span><\/li><li><span style=\\\"color:#374151\\\">Experience with brownfield .NET application modernization.<\/span><\/li><li><span style=\\\"color:#374151\\\">Experience with Kubernetes, Terraform, OpenTelemetry, or self-hosted models.<\/span><\/li><\/ul><br \/><p>The base salary range for this position is $122,001 - $150,000 plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program, 401(k) retirement plan, paid time off and holidays.<\/p><br \/><p>We The deadline to apply for this position is: 10\/25\/2026. This position is for an existing, immediate vacancy. We are currently seeking to fill this role with an individual who can start as soon as possible.<\/p><br \/><p>At Concentrix, we provide customer experience solutions that may involve handling sensitive data. As part of our hiring process, all candidates must undergo a background check in accordance with applicable law, which will include identity verification and employment eligibility.<\/p><br \/><br \/><p><br \/><b>Physical and Mental Requirements:<br \/>\u00a0<br \/><\/b>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p><p><b>\u00a0<\/b><\/p><p><b>Equal Employment Opportunity:<br \/><br \/><\/b><\/p><p>Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.<\/p><p>\u00a0<\/p><p>For more information regarding your EEO rights as an applicant, please visit the following websites:<\/p><p><span style=\\\"color:#007380\\\">\u00b7\u00a0\u00a0\u00a0\u00a0<\/span><a target=\\\"_blank\\\" href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf\\\"><span style=\\\"color:#0000ff\\\"><u>English<\/u><\/span><\/a><span style=\\\"color:#007380\\\">\u00a0\u00a0 <\/span><\/p><p><span style=\\\"color:#007380\\\">\u00b7\u00a0\u00a0\u00a0<\/span><a target=\\\"_blank\\\" href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf\\\"><span style=\\\"color:#0000ff\\\"><u>Spanish<\/u><\/span><\/a><span style=\\\"color:#007380\\\"> <\/span><\/p><p><\/p><p><b>Accommodation:<br \/><br \/><\/b><\/p><p><span style=\\\"color:#000000\\\">Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.\u00a0If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <\/span><a target=\\\"_blank\\\" href=\\\"mailto:app.acco@concentrix.com\\\"><span style=\\\"color:#007380\\\"><u>app.acco@concentrix.com<\/u><\/span><\/a><span style=\\\"color:#000000\\\">.\u00a0 All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/span><\/p><p><span style=\\\"color:#ff0000\\\">\u00a0<\/span><\/p><p><b>Artificial Intelligence:<br \/><br \/><\/b><\/p><p><span style=\\\"color:#000000\\\">As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/span><\/p><p><span style=\\\"color:#000000\\\">\u00a0<\/span><\/p><p><b>Work Authorization:<\/b><\/p><p>\u00a0<\/p><p>In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. <span style=\\\"color:#000000\\\">Must reside in the United States or have a valid U.S. address for residence. \u00a0<\/span><\/p><p><span style=\\\"color:#000000\\\">\u00a0<\/span><\/p><p><\/p><p><b>For further information on available work states and Equal Employment Opportunity as an applicant, please click <\/b><a target=\\\"_blank\\\" href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\"><span style=\\\"color:#0000ff\\\"><b><u>HERE<\/u><\/b><\/span><\/a><\/p><p><\/p><p><\/p>\",\"ats_external_id\":\"R1770118\",\"location\":\"Omaha, Nebraska\",\"job_type\":\"full_time\",\"salary\":\"1\",\"salary_type\":\"annually\",\"salary_currency\":\"USD\",\"updated_at\":\"2026-10-20T08:04:16.769+08:00\",\"created_at\":\"2026-10-06T08:04:25.676+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNzQ5Ng?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-Omaha-222-South-15th-Street-Suite-402S\/AI-Platform-Architect---AI-SDLC-Platform-on-Microsoft-Azure_R1770118\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Architecture\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"b67da9176e3d1063316080f0b2237f6f\",\"descriptor\":\"Concentrix CVG Customer Management Group Inc.\",\"reference_id\":\"YUS04\",\"organization_reference_id\":\"YUS04\"},\"location\":{\"city\":\"Omaha\",\"state\":\"Nebraska\",\"country\":{\"wid\":\"bc33aa3152ec42d4995f4791a106ed09\",\"iso2\":\"US\",\"iso3\":\"USA\",\"descriptor\":\"United States of America\",\"iso_numeric\":\"840\"},\"postal_code\":\"68102\",\"primary_location\":{\"id\":\"US-OMA-S15TH-01\",\"wid\":\"c3b6ee994f08010e6ac8a936876a0000\",\"descriptor\":\"USA Omaha - 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The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. \\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p><b>Position:-<\/b> <\/p><p>Senior Java Spring Boot Backend Developer <\/p><br \/><p><b>Experience:- <\/b><\/p><p>6\u201310&#43; years<\/p><br \/><p><b>Role Overview <\/b><\/p><p>Senior Java Backend Developer with strong Java, Spring Boot, REST APIs, microservices, databases, and cloud-native development experience, plus practical experience using Claude\/Claude Code or similar AI assistants throughout the SDLC.<\/p><br \/><p><b>Key Responsibilities:-<\/b><\/p><br \/><p><b>Backend Development<\/b> <\/p><p>Design, develop, and maintain scalable backend applications using Java and Spring Boot; develop RESTful APIs and microservices; implement business logic using clean-code and SOLID principles; troubleshoot L2\/L3 production issues; perform performance tuning.<\/p><br \/><p><b>Spring Boot &amp; Microservices <\/b><\/p><p>Hands-on experience with Spring Boot, Spring MVC, Spring Data JPA\/Hibernate, Spring Security, Spring Cloud, REST APIs, and microservices architecture. Implement service-to-service communication, fault tolerance, API gateways, configuration management, logging, and distributed tracing.<\/p><br \/><p><b>Database <\/b><\/p><p>Strong SQL and relational database experience such as PostgreSQL, Oracle, or MySQL. Design tables, indexes, queries and relationships; optimize slow queries and database performance. MongoDB is an advantage. <\/p><br \/><p><b>AI-Assisted SDLC \u2013 Claude <\/b><\/p><p>Use Claude\/Claude Code or similar AI development tools for requirements analysis, technical design, task breakdown, coding, refactoring, unit\/integration test generation, debugging, code reviews, security analysis, documentation, API documentation, and test-case generation. <\/p><br \/><p><b>AI Quality &amp; Governance<\/b> <\/p><p>Review, validate, and improve AI-generated code. Ensure production-grade quality, security, maintainability, performance, and compliance. Understand limitations and risks of AI-generated code. <\/p><br \/><p><b>Testing &amp; Quality <\/b><\/p><p>Develop unit and integration tests using JUnit and Mockito; perform API testing; participate in code reviews; establish coding standards; identify and reduce technical debt. <\/p><br \/><p><b>DevOps &amp; Cloud<\/b> <\/p><p>Experience with Git and CI\/CD. Exposure to Jenkins, GitHub Actions, GitLab CI, Azure DevOps, Docker, Kubernetes, AWS\/Azure\/GCP, deployment, monitoring, logging, and troubleshooting. <\/p><br \/><p><b>SDLC &amp; Collaboration <\/b><\/p><p>Participate in Agile\/Scrum ceremonies; collaborate with product managers, architects, QA, DevOps, and developers; translate requirements into technical solutions; participate in architecture\/design discussions; maintain technical documentation; mentor junior developers.<\/p><p><br \/><b>Required Technical Skills<\/b> <\/p><br \/><p>Programming Java- <\/p><p>8\/11\/17\/21, OOP, Collections, Multithreading <\/p><br \/><p><b>Framework <\/b>Spring Boot, Spring MVC, Spring Data JPA, Spring Security <b>Architecture <\/b>Microservices, REST APIs, Distributed Systems <\/p><p><b>Database <\/b>SQL, PostgreSQL\/Oracle\/MySQL, Hibernate\/JPA <\/p><p><b>Testing <\/b>JUnit, Mockito, Integration Testing <\/p><p><b>Build <\/b>Maven \/ Gradle <\/p><p><b>Version Control<\/b> Git <\/p><p><b>Messaging <\/b>Kafka \/ RabbitMQ \u2013 preferred <\/p><p><b>Cloud <\/b>AWS\/Azure\/GCP \u2013 preferred <\/p><p><b>Containers <\/b>Docker, Kubernetes \u2013 preferred <\/p><p><b>CI\/CD<\/b> Jenkins \/ GitHub Actions \/ GitLab CI \u2013 preferred <\/p><p><b>AI Development<\/b> Claude \/ Claude Code \/ AI coding assistants <\/p><p><b>API <\/b>REST, JSON, OpenAPI\/Swagger <\/p><p><b>Development Practices<\/b> Clean Code, SOLID, Design Patterns, Code Review<\/p><br \/><p><b>Preferred Qualifications<\/b> <\/p><br \/><p><b>Education <\/b>Bachelor&#39;s degree in Computer Science, Engineering, or related field <b>Enterprise Experience <\/b>Experience working on large-scale enterprise applications <\/p><p><b>Modernization <\/b>Experience migrating monolithic applications to microservices <b>Event-Driven Architecture <\/b>Experience with Kafka and event-driven architecture <b>Cloud Native<\/b> Experience with cloud-native application development <\/p><p><b>AI Tools<\/b> Experience with Claude, Claude Code, GitHub Copilot, or similar AI-assisted development tools <\/p><p><b>Soft Skills<\/b> Strong debugging, analytical, communication, documentation, and mentoring skills<\/p><br \/><p><b>Key Competencies<\/b> \u00a0 \u00a0 <\/p><p><b>Ideal Profile<\/b> Senior Java Engineer &#43; Spring Boot\/Microservices &#43; Cloud\/DevOps &#43; Strong Testing &#43; Claude\/AI-assisted SDLC experience.<br \/><\/p>\",\"ats_external_id\":\"R1769945\",\"location\":\"Hyderabad, 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Concentrix. The global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent. Our game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\\n\\nThe B2B Marketing Strategist is the SME for B2B and B2B Partner Marketing. The SME will leverage a combination of tech and agency capabilities along with productized solutions within PMG as well as partner with our broader B2B sales practice to design solutions that meet client objectives and KPI commitments.  \\nThese solutions will encompass data, technology, marketing and analytics strategies and will be based on a combination of industry best practice and Concentrix proprietary experience.\\n\\nConcentrix operates an AI-native marketing model that embeds intelligence across the full demand generation lifecycle, from strategy design and campaign architecture through execution and reporting. This role is responsible for translating that model into strategic recommendations for B2B clients and prospects, and is expected to work fluently within Concentrix's AI-native tools and workflows to sharpen strategic thinking and pressure-test recommendations \u2014 not just understand them conceptually \u2014 without requiring deep technical ownership of the underlying platform.\",\"long_description\":\"<h2 style=\\\"color:!important\\\"><span style=\\\"color:#111827\\\"><b>What you will do in this role<\/b><\/span><\/h2><h2 style=\\\"color:!important\\\"><b>B2B Communications Strategy<\/b><\/h2><ul><li>Contribute to setting a new standard for communications planning, leveraging the extensive capabilities across Concentrix, with a specific focus on partnering with the B2B Sales Practice.<\/li><li>Enhance the existing B2B communications planning methodology<\/li><li>Educate the broader organization on modern B2B marketing best practices.<\/li><li>Understand data, technology and marketing communications requirements among target B2B client prospects<\/li><li>Help pre-define communication solutions that support critical B2B and B2B partner engagement stages: demand generation, up-sell\/cross-sell and renewals.\u00a0<\/li><li>Work with our digital advertising team to partner with leading data and technology providers to enable best-in-class capabilities.<\/li><\/ul><br \/><p><b>Consultation &amp; Strategy<\/b><\/p><ul><li>Proactive sales support internally and with B2B clients for marketing solutions.<\/li><li>Partner with sales and solutions teams to develop new prospective marketing solutions and strategies, supporting new business bids and proposals.<\/li><li>Maintain a full understanding of Concentrix capabilities and product offerings and can align them to best suit the clients\u2019 needs<\/li><li>Understand where, when and how to apply Concentrix capabilities and product offerings to meet client needs and satisfy their objectives<\/li><li>Use client and end-customer insights, best practices and past performance as foundation for forming strategic recommendations.<\/li><li>Continuous learner by nature.\u00a0 Maintains a broad understanding of B2B buyer trends.<\/li><li>Develop and maintains partnership with key technology partners that enable the product offering.<\/li><\/ul><p><b>Technology<\/b><\/p><ul><li>Actively use AI tools (e.g., Claude, Microsoft Copilot) as part of daily strategic work \u2014 research, competitive analysis, client recommendations, proposal development \u2014 and role-model this behavior for the broader team. <\/li><li>Responsible for understanding the martech and adtech landscape and how technology is used to support effective B2B marketing campaigns that drive business outcomes<\/li><li>Are committed to maintaining a current understanding of how all forms of AI (ML, generative, agentic) are impacting marketing communications technology, creative, engagement, etc. and can guide our teams on best integration and use.<\/li><\/ul><br \/><p><b>Responsibilities<\/b><\/p><ul><li>Set strategic direction for B2B marketing solutions, translating client objectives into differentiated, defensible program recommendations.<\/li><li>Effectively represent Performance Marketing Group products, services and capabilities, along with broader Concentrix capabilities through internal collaboration and client engagement.\u00a0<\/li><li>Collaborate with teams across Concentrix such as development, program management, sales, other solutions colleagues, etc. to develop and maintain capabilities and product offerings leveraging Salesforce technology.<\/li><li>Develop communication material that clearly defines the service offering, articulates the value and key differentiators and tailors these communications to the different internal and external audiences.<\/li><\/ul><br \/><h2 style=\\\"color:!important\\\"><span style=\\\"color:#111827\\\"><b>Your qualifications<\/b><\/span><\/h2><p style=\\\"color:!important\\\"><span style=\\\"color:#374151\\\">We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.<\/span><\/p><p style=\\\"color:!important\\\"><span style=\\\"color:#374151\\\">Concentrix is a great match if you:<\/span><\/p><h3><\/h3><ul><li>Have a Bachelors Degree (BA or BS) in Marketing, Business, Communications, or similar from an accredited four-year college or university.<\/li><li>Have 7-9 years of related experience or an equivalent combination of experience and education may be considered.<\/li><li>Have experience with designing B2B marketing solutions required.\u00a0<\/li><\/ul><p><span style=\\\"color:#374151\\\">It will be a plus if you:<\/span><\/p><ul><li>Have experience working in automotive and technology industries <\/li><li>Have experience working with Salesforce and Hubspot<\/li><\/ul><p>\u00a0<\/p><h3><b>Skills<\/b><\/h3><ul><li>Demonstrated fluency working with AI tools (Claude, Copilot, or similar) to accelerate strategic analysis and client-facing recommendations.<\/li><li>Ability to adapt written and verbal communication skills to different styles and environments (persuasive, diplomatic, influential, technical) of clients<\/li><li>Able to discern appropriate level of detail of communications including the best method for delivery (video, voice, email, in-person)<\/li><li>Advanced problem-solving using an analytics approach; evaluate, investigate and apply best practices and offer innovative solutions<\/li><li>Demonstrate the ability to maintain high performance and quality levels in an environment of constant change and pressure<\/li><li>Demonstrate the ability to champion significant projects, programs and business initiatives using creativity and ingenuity<\/li><li>Ability to define problems, collect data, establish facts and structure analysis for complex business issues<\/li><li>Proven ability to lead and organize multi-disciplinary projects and initiatives in a fast-paced and deadline-oriented business environment with broad impact.<\/li><li>Ability to read, write and comprehend complex documents, such as journals, position papers, proposals, contracts, technical\/functional specifications, etc.<\/li><li>Ability to make effective, persuasive speeches or presentations on complex topics. This includes the ability to sell, negotiate and close deals with customers.<\/li><li>Strong verbal, written and presentation skills<\/li><\/ul><br \/><h2 style=\\\"color:!important\\\"><span style=\\\"color:#111827\\\"><b>What&#39;s in it for you<\/b><\/span><\/h2><p style=\\\"color:!important\\\"><span style=\\\"color:#374151\\\">We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW.<\/span><\/p><p style=\\\"color:!important\\\"><span style=\\\"color:#374151\\\">In this role, we offer benefits that help support your unique lifestyle:<\/span><\/p><br \/><p><span style=\\\"color:#000000\\\">The base salary range for this position is $108,000 - $120,000 plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program, Registered Retirement Savings Plan, paid time off and holidays and paid learning days. <\/span><\/p><p><span style=\\\"color:#000000\\\">The deadline to apply for this position is: October 12, 2026. This position is for an existing, immediate vacancy. We are currently seeking to fill this role with an individual who can start as soon as possible.<\/span><\/p><br \/><h2 style=\\\"color:!important\\\"><span style=\\\"color:#111827\\\"><b>Power the best version of you!<\/b><\/span><\/h2><p style=\\\"color:!important\\\"><span style=\\\"color:#374151\\\">At Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.<\/span><\/p><p style=\\\"color:!important\\\"><span style=\\\"color:#374151\\\">If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d<\/span><\/p><br \/><p>#LI-remote<\/p><p><b>Physical and Mental Requirements:\u00a0<br \/><\/b><br \/>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p><p><br \/><b>Equal Opportunity Statement:<\/b><\/p><p><\/p><p>Concentrix is committed to equal employment opportunity and does not discriminate on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity or expression, age, marital or family status, disability, or any other category protected by provincial human rights legislation.<\/p><p><\/p><p><b>Reasonable Accommodation Statement:<\/b><\/p><p><\/p><p>Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.\u00a0If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <a target=\\\"_blank\\\" href=\\\"mailto:app.acco@concentrix.com\\\"><span style=\\\"color:#007380\\\"><u>app.acco@concentrix.com<\/u><\/span><\/a>.\u00a0 All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/p><p><\/p><p><b>Artificial Intelligence (AI):<\/b><\/p><p><\/p><p><span style=\\\"color:#000000\\\">As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/span><\/p><p><\/p><p><b>Work Authorization:<\/b><\/p><p><\/p><p>Only qualified applicants who are legally authorized to work in Canada will be considered. 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-Home\",\"city\":\"Bucuresti\",\"state\":null,\"postal_code\":null,\"region\":null,\"country\":\"Romania\",\"short_description\":\"\",\"long_description\":\"<p>Are you passionate about eCommerce, Amazon marketplaces, and creating best-in-class digital product content?<\/p><p>We&#39;re looking for an <b>Amazon Digital Content Specialist<\/b> to join our growing team and support the execution, optimization, and management of digital product content across Amazon marketplaces for globally recognized consumer brands including:<\/p><p>&#x1f30d; <b>Osprey<\/b> - Premium outdoor and adventure equipment<br \/>&#x1f374; <b>OXO<\/b> - Innovative kitchen and household essentials trusted worldwide<br \/>\u26a1 <b>Braun<\/b> - Global leader in grooming and personal care solutions<\/p><p>This role offers an exciting opportunity to work at the centre of Amazon content execution, ensuring customers receive an outstanding digital shopping experience through accurate, engaging, and optimized product 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Experience with Amazon Vendor Central\/Amazon Seller Central<\/p><p>\u2705 Strong understanding of Amazon product detail pages, A&#43; Content, product variations, and catalogue management<\/p><p>\u2705 Experience executing content updates across marketplaces or retailer platforms<\/p><p>\u2705 Strong attention to detail and quality control<\/p><p>\u2705 Excellent organizational and project management skills<\/p><p>\u2705 Ability to manage multiple brands and projects simultaneously<\/p><p>\u2705 Strong analytical and problem-solving skills<\/p><p>\u2705 Excellent English communication skills (C1 level)<\/p><p><b>Nice to Have<\/b><\/p><p>\u2795 Experience with Amazon Brand Stores<\/p><p>\u2795 Experience supporting DTC eCommerce platforms and Shopify<\/p><p>\u2795 Experience using Figma<\/p><p>\u2795 Experience with content localization and translation workflows<\/p><p>\u2795 Experience working with international consumer brands<\/p><p><b>Why Join Us?<\/b><\/p><p>&#x1f31f; Work With 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Biling\u00fce\",\"long_description\":\"<hr style=\\\"border: none; height: 1px; background-color: rgba(0, 0, 0, 0.2);\\\" \/>\\n<h1 style=\\\"color: #003d5b; font-family: 'Montserrat', sans-serif;\\\"><strong>&iexcl;&Uacute;nete a Concentrix Costa Rica como Representante Biling&uuml;e!<\/strong><\/h1>\\n<p style=\\\"color: #002f35;\\\">&iquest;Dominas el ingl&eacute;s y el espa&ntilde;ol? Esta es tu oportunidad de formar parte de un equipo global donde podr&aacute;s utilizar tus habilidades ling&uuml;&iacute;sticas para crear experiencias excepcionales para los clientes. \ud83c\udf0e<\/p>\\n<div style=\\\"padding-top: 20px; padding-bottom: 10px;\\\">\\n<div style=\\\"color: #999;\\\">Puesto:<\/div>\\n<div style=\\\"color: #003d5b; padding-bottom: 8px; font-size: 24px; font-weight: bold; font-family: 'Montserrat', sans-serif;\\\">Agente de Servicio al Cliente Biling&uuml;e<\/div>\\n<ul>\\n<li style=\\\"color: #002f35;\\\">Brindar soporte a clientes en ingl&eacute;s y espa&ntilde;ol v&iacute;a llamada, chat o correo.<\/li>\\n<li style=\\\"color: #002f35;\\\">Solucionar problemas con enfoque profesional y emp&aacute;tico.<\/li>\\n<li style=\\\"color: #002f35;\\\">Documentar casos siguiendo los procesos internos.<\/li>\\n<\/ul>\\n<\/div>\\n<div style=\\\"padding-left: 0; padding-right: 0; display: flex; justify-content: space-between;\\\">\\n<div style=\\\"width: 60%;\\\">\\n<div style=\\\"color: #00b5ad; padding-bottom: 8px; font-size: 18px; font-weight: bold; font-family: 'Montserrat', sans-serif;\\\">Beneficios<\/div>\\n<p style=\\\"color: #002f35;\\\">\u2705 Salario competitivo + bono por idioma<br \/>\u2705 Capacitaci&oacute;n continua<br \/>\u2705 Contrato permanente con prestaciones<br \/>\u2705 Trabajo presencial<br \/>\u2705 Cultura diversa e inclusiva<\/p>\\n<\/div>\\n<div style=\\\"width: 35%;\\\">\\n<div style=\\\"color: #00b5ad; padding-bottom: 8px; font-size: 18px; font-weight: bold; font-family: 'Montserrat', sans-serif;\\\">Requisitos<\/div>\\n<p style=\\\"color: #002f35;\\\">Ingl&eacute;s conversacional (m&iacute;nimo B2)<br \/>Bachillerato completo<br \/>Disponibilidad de horarios<br \/>Experiencia no obligatoria, pero es un plus<\/p>\\n<\/div>\\n<\/div>\\n<hr style=\\\"border: none; height: 1px; background-color: rgba(0, 0, 0, 0.2);\\\" \/>\\n<p style=\\\"color: #002f35;\\\">&iexcl;Estamos listos para conocerte! 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Do you enjoy identifying new opportunities, building relationships and helping businesses find the right solutions?\u00a0<\/span><\/p><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\">At Concentrix, we are looking for a Lead Growth Representative to support\u00a0one of our projects, driving lead conversion, partner engagement and new business opportunities across the SMB segment.\u00a0<\/span><\/p><br \/><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\">In this role, you will work closely with partners, channel managers and sales teams to qualify opportunities, engage potential customers and accelerate the sales process. You&#39;ll combine proactive outreach, data-driven sales strategies and relationship building to help drive business growth.\u00a0<\/span><\/p><br \/><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\"><b>What you will do in this role\u00a0<\/b><\/span><\/p><br \/><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\">- Drive lead conversion and partner growth: Qualify and follow up on marketing-generated and partner-led opportunities, collaborate with partners and\u00a0 channel managers, and ensure opportunities progress efficiently through the sales pipeline.\u00a0<br \/>- Generate new business opportunities: Conduct proactive outreach through phone, email and LinkedIn to identify potential customers across the SMB and unattended customer segments. Research accounts, understand customer needs and communicate the value of\u00a0the\u00a0products and solutions.\u00a0<br \/>- Execute sales campaigns: Support targeted outbound campaigns, new product initiatives and regional sales strategies, working with country sales and channel teams to develop sales plans and re-engage stalled opportunities.\u00a0<br \/>- Manage CRM and sales performance: Maintain accurate and up-to-date records in Salesforce or similar CRM systems, monitor lead aging and conversion metrics, and ensure smooth handovers to account managers and inside sales teams.\u00a0<br \/>- Collaborate and continuously improve: Provide feedback on lead quality, identify opportunities to improve sales workflows and partner engagement, and follow up on outstanding opportunities to support faster sales cycles.\u00a0<\/span><\/p><br \/><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\"><b>Your qualifications\u00a0<\/b><\/span><\/p><br \/><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\">- Fluent or bilingual in French plus advanced English\u00a0<br \/>- 1\u20133 years of experience in lead generation, sales development or inside sales, preferably in a B2B, high-tech or SaaS environment.\u00a0<br \/>- Proven experience in lead generation, cold calling and delivering sales pitches, with a strong focus on achieving or exceeding targets.\u00a0<br \/>- Excellent verbal communication, interpersonal and phone sales skills, with confidence engaging potential customers and business partners.\u00a0<br \/>- A strong interest in technology and the ability to explain product benefits in terms of customer needs; knowledge of the SMB market is a plus.\u00a0<br \/>- Experience with Salesforce or similar CRM platforms; familiarity with outreach tools such as Outreach or Salesloft is an advantage.\u00a0<br \/>- Strong analytical and organisational skills, including pipeline management, prioritisation and time management.\u00a0<br \/>- A proactive, goal-oriented and collaborative mindset, with the ability to adapt to a fast-paced, changing environment.\u00a0<\/span><\/p><br \/><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\"><b>What&#39;s in it for you?\u00a0<\/b><\/span><\/p><br \/><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\">- Full-time position: 39 hours per week, rotative Monday to Saturdayfrom 9:00 to 20:00\u00a0<br \/>- Salary base of 25.000 euros gross \/year plus up to 5.000 euros gross \/year plus private medical insurance\u00a0<br \/>- Training and development opportunities to help you grow your career.\u00a0<br \/>- Multicultural and dynamic work environment with colleagues from around the world.\u00a0<br \/>- Career growth opportunities within Concentrix.\u00a0<br \/>- Employee discounts on a wide range of products and services.\u00a0<br \/>- Wellbeing initiatives and access to resources to support your physical and mental health.\u00a0<br \/>- Modern office environment with a collaborative and supportive culture.\u00a0<\/span><\/p><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\">Experience the best version of you\u00a0<\/span><\/p><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\">At Concentrix, we believe that our people are at the heart of everything we do. We create an environment where you can develop your skills, take on new challenges and grow your career.\u00a0<\/span><\/p><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\">If you&#39;re ready to take the next step in your sales career and help businesses discover the right technology solutions, we&#39;d love to hear from you!\u00a0<\/span><\/p><br \/><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\"><i>Concentrix is an equal opportunity employer\u00a0\u00a0<\/i>\u00a0<\/span><\/p><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\"><i>\u00a0<\/i>\u00a0<\/span><\/p><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\"><i>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. 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Bilingual R1769793\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Representative (Danish-speaking) - On-site - Electrical Automotive Industry XM01\",\"street\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"address\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"postal_code\":\"8020\",\"region\":null,\"country\":\"Spain\",\"short_description\":\" \",\"long_description\":\"<br \/><p><span style=\\\"color:#4a4a4a\\\"><b><span style=\\\"font-size:inherit\\\">Experience the power of a game-changing career\u202f<\/span><\/b><span style=\\\"font-size:inherit\\\">\u202f\u00a0<\/span><\/span><\/p><p><span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\">\u00a0<\/span><\/span><\/p><p><span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\">Are you looking for what\u2019s next? We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries.\u202f\u202f\u00a0<\/span><\/span><\/p><p><span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\">\u00a0<\/span><\/span><\/p><p><span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\">If you\u2019re looking to grow and be inspired, as a <\/span><b><span style=\\\"font-size:inherit\\\">Customer Service Representative in Barcelona (On-site),<\/span><\/b><span style=\\\"font-size:inherit\\\"> you will be part of our team of game-changers who are powering the brands of the future in electric cars.\u202f\u202f\u00a0<\/span><\/span><\/p><p><span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\">\u00a0<\/span><\/span><\/p><p><span style=\\\"color:#4a4a4a\\\"><b><span style=\\\"font-size:inherit\\\">Career growth and personal development\u202f<\/span><\/b><span style=\\\"font-size:inherit\\\">\u202f\u00a0<\/span><\/span><\/p><p><span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\">\u00a0<\/span><\/span><\/p><p><span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\">This is a great opportunity to experience the power of what\u2019s next and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed.\u202f\u202f\u00a0<\/span><\/span><\/p><p><span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\">\u00a0<\/span><\/span><\/p><p><span style=\\\"color:#4a4a4a\\\"><b><span style=\\\"font-size:inherit\\\">What you will do in this role\u202f<\/span><\/b><span style=\\\"font-size:inherit\\\">\u202f\u00a0<\/span><\/span><\/p><p><span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\">\u00a0<\/span><\/span><\/p><p><span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\">In everything we do, we believe in doing right by and for people \u2013 our clients, their customers, our people, our community, and our planet.\u202f\u202f\u00a0<\/span><\/span><\/p><p><span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\">\u00a0<\/span><\/span><\/p><p><span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\">As a <\/span><b><span style=\\\"font-size:inherit\\\">Customer Service Representative<\/span><\/b><span style=\\\"font-size:inherit\\\"> on our team, you will:\u202f\u202f\u00a0<\/span><\/span><\/p><p><span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\">\u00a0<\/span><\/span><\/p><p><span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\">- Take incoming customer contacts (via telephone, email, chat &amp; other automated alerts) and solve users\u2019 demands\u00a0<br \/>- Log call details onto call management systems and provide response and resolution within SLA\u00a0<br \/>- Maintain service and product knowledge and expertise associated with applications specific to individual customers\u00a0<br \/>- Ensure contractual SLA is maintained\u00a0<br \/>- Provide cover for other Agents in their absence, either within the same team or across teams\u00a0<br \/>- Understand and comply with administrative duties including holiday, sickness and overtime\u00a0<br \/>- Work on additional tasks required by Supervisor or Mentor connected to keeping up the service performance, quality and customer satisfaction\u00a0<\/span><\/span><\/p><p><span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\">\u00a0<\/span><\/span><\/p><p><span style=\\\"color:#4a4a4a\\\"><b><span style=\\\"font-size:inherit\\\">Your qualifications\u202f<\/span><\/b><span style=\\\"font-size:inherit\\\">\u202f\u00a0<\/span><\/span><\/p><p><span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\">\u00a0<\/span><\/span><\/p><p><span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\">We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.\u202f\u202f\u00a0<\/span><\/span><\/p><p><span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\">\u00a0<\/span><\/span><\/p><p><span style=\\\"color:#4a4a4a\\\"><b><span style=\\\"font-size:inherit\\\">Concentrix is a great match if you:\u202f<\/span><\/b><span style=\\\"font-size:inherit\\\">\u202f\u00a0<\/span><\/span><\/p><p><span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\">\u00a0<\/span><\/span><\/p><p><span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\">- Are proficient or bilingual in Danish and are fluent in English\u00a0<br \/>- Have 1 year working experience in Customer Service\u00a0<br \/>- Posses working knowledge of IT Platform, equipment, and applications: Windows\/MS Office\/ internet configuration\u00a0<br \/>- Have good disposition to work in a customer service environment\u00a0<br \/>- Can take ownership and progress calls to resolution or to escalate call to resolution\u00a0<br \/>- Experience in the automotive industry\u00a0<br \/>- Have working experience with electric vehicles or possess your own\u00a0<\/span><\/span><\/p><p><span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\">\u00a0<\/span><\/span><\/p><p><span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\">Don\u2019t meet every requirement? No worries. We\u2019re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don\u2019t check every box, we still encourage you to apply. We\u2019ll do our best to match you with the right job, whether it\u2019s this one or another role.\u202f\u202f\u00a0<\/span><\/span><\/p><p><span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\">\u00a0<\/span><\/span><\/p><p><span style=\\\"color:#4a4a4a\\\"><b><span style=\\\"font-size:inherit\\\">What\u2019s in it for you\u202f<\/span><\/b><span style=\\\"font-size:inherit\\\">\u202f\u00a0<\/span><\/span><\/p><p><span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\">\u00a0<\/span><\/span><\/p><p><span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\">We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. That\u2019s why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for our teams, our customers, and YOU.\u202f\u202f\u00a0<\/span><\/span><\/p><p><span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\">\u00a0<\/span><\/span><\/p><p><span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\">In this role, we offer benefits that help support your unique lifestyle:\u202f\u202f\u00a0<\/span><\/span><\/p><p><span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\">\u00a0<\/span><\/span><\/p><p><span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\">- Full-time 39 hours\/week permanent contract: Monday to Friday 08:00 to 18:00\u00a0<br \/>- Salary 21 700 euros gross\/year &#43; up to 2000 euros gross\/year in bonus\u00a0<br \/>- Central location in Barcelona\u00a0<br \/>- Bring-a-friend (referral) bonus opportunities\u00a0<br \/>- Full paid training on the company and the project you&#39;ll be working on\u00a0<br \/>- Career development programs and specialized courses\u00a0<\/span><\/span><\/p><p><span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\">\u00a0<\/span><\/span><\/p><p><span style=\\\"color:#4a4a4a\\\"><b><span style=\\\"font-size:inherit\\\">Experience the best version of you!\u202f<\/span><\/b><span style=\\\"font-size:inherit\\\">\u202f\u00a0<\/span><\/span><\/p><p><span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\">\u00a0<\/span><\/span><\/p><p><span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\">At <\/span><b><span style=\\\"font-size:inherit\\\">Concentrix<\/span><\/b><span style=\\\"font-size:inherit\\\">, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.\u202f\u202f\u00a0<\/span><\/span><\/p><p><span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\">\u00a0<\/span><\/span><\/p><p><span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\">If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d\u202f\u202f\u00a0<\/span><\/span><\/p><p><span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\">\u00a0<\/span><\/span><\/p><p><span style=\\\"color:#4a4a4a\\\"><i><span style=\\\"font-size:inherit\\\">Concentrix is an equal opportunity employer\u202f<\/span><\/i><span style=\\\"font-size:inherit\\\">\u202f\u00a0<\/span><\/span><\/p><p><span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\">\u00a0<\/span><\/span><\/p><p><span style=\\\"color:#4a4a4a\\\"><i><span style=\\\"font-size:inherit\\\">We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/span><\/i><span style=\\\"font-size:inherit\\\">\u202f\u00a0<br \/><\/span><\/span>R1769793\u00a0<\/p>\",\"ats_external_id\":\"R1769793\",\"location\":\"Barcelona, Barcelona\",\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":\"\",\"salary_currency\":null,\"updated_at\":\"2026-10-14T12:40:44.831+02:00\",\"created_at\":\"2026-10-05T12:07:28.837+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMTY1?\",\"apply_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMTY1\/apply?\",\"head_count\":\"300\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"organization_reference_id\":\"WES05\"},\"language\":[],\"location\":{\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"country\":{\"wid\":\"bd34c524a6a04ae6915f5d96fa086199\",\"iso2\":\"ES\",\"iso3\":\"ESP\",\"descriptor\":\"Spain\",\"iso_numeric\":\"724\"},\"postal_code\":\"8020\",\"primary_location\":{\"id\":\"ES-BAR-SELVA-01\",\"wid\":\"e3ece62c945d101d479c643715ac0000\",\"descriptor\":\"ESP Barcelona - 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Microsoft - WHONELINK348\",\"reference_id\":\"WHONELINK348\",\"custom_reference_id\":\"WHONELINK348\"}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"wid\":\"e1600ebb810610164eb96a4c3f330002\",\"address\":\"paula.contreras1@concentrix.com\"},\"last_name\":\"Contreras Perez\",\"first_name\":\"Michelle\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1763810\",\"wid\":\"a6d693bfd2961033640df83471f90000\",\"descriptor\":\"R1763810 Specialist, Customer Success - Bilingual (Open)\"},\"recruiter_group\":[{\"email\":{\"wid\":\"848d64396a8e102f59363bbb87390007\",\"address\":\"andres.castaneda1@concentrix.com\"},\"last_name\":\"Casta\u00f1eda Ramirez\",\"first_name\":\"Andres Felipe\"},{\"email\":{\"wid\":\"8fbe93cfc137100b4b1a401dd0280001\",\"address\":\"angelina.pereira@concentrix.com\"},\"last_name\":\"Pereira Usuga\",\"first_name\":\"Angelina\"},{\"email\":{\"wid\":\"2ff8c0f0bc831003e5afb069547c0003\",\"address\":\"cristhianantonio.perez@concentrix.com\"},\"last_name\":\"Perez\",\"first_name\":\"Cris\"},{\"email\":{\"wid\":\"bcbc8aefab27100fec565c188ec20001\",\"address\":\"ilay.herrera@concentrix.com\"},\"last_name\":\"Herrera\",\"first_name\":\"Ilay\"},{\"email\":{\"wid\":\"282d95da646f101656607b8000340006\",\"address\":\"maria.agudelo2@concentrix.com\"},\"last_name\":\"Agudelo Rojas\",\"first_name\":\"Maria Camila\"},{\"email\":{\"wid\":\"c40b91f057251028ab0351e3fc7b0003\",\"address\":\"mario.daza@concentrix.com\"},\"last_name\":\"Daza\",\"first_name\":\"Mario\"},{\"email\":{\"wid\":\"3dfe1ae33545012af82b499cc10cdff8\",\"address\":\"miguelangel.forero@concentrix.com\"},\"last_name\":\"Forero\",\"first_name\":\"Miguel Angel\"},{\"email\":{\"wid\":\"6cce0aff5486100aab67486065240001\",\"address\":\"miriam.delizardi@concentrix.com\"},\"last_name\":\"De Lizardi\",\"first_name\":\"Miriam Janet\"},{\"email\":{\"wid\":\"a9ad9c68d58f101652292a5566710005\",\"address\":\"paola.alvarez@concentrix.com\"},\"last_name\":\"Alvarez Angulo\",\"first_name\":\"Paola\"}],\"requisition_type\":null,\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_9A\",\"wid\":\"0227dc387a09018bf2c30105e165b735\",\"descriptor\":\"Grade 9A\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":null,\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"936\",\"campaign_id\":\"27367\",\"campaign_title\":\"Receptionist R1768653\",\"campaign_type\":\"job_application\",\"job_title\":\"Receptionist (Spanish and English speaking) - On-site\",\"street\":\"ESP Barcelona - Malaga Spain Client Site\",\"address\":\"ESP Barcelona - Malaga Spain Client Site\",\"city\":\"Barcelona - Malaga\",\"state\":null,\"postal_code\":\"8020\",\"region\":null,\"country\":\"Spain\",\"short_description\":\"\",\"long_description\":\"<p><b>Experimenta\u00a0una\u00a0carrera\u00a0que\u00a0redefine\u00a0reglas\u00a0del juego\u00a0<\/b>\u00a0<\/p><br \/><p>\u00bfListo para\u00a0dar\u00a0el\u00a0siguiente paso? <\/p><br \/><p>Somos\u00a0el\u00a0l\u00edder\u00a0mundial\u00a0en\u00a0tecnolog\u00eda\u00a0y\u00a0servicios\u00a0que\u00a0impulsa\u00a0a las\u00a0marcas\u00a0del\u00a0futuro.\u00a0Ayudamos\u00a0a\u00a0marcas\u00a0conocidas\u00a0-las\u00a0que\u00a0utilizas\u00a0d\u00eda a d\u00eda- a\u00a0mejorar\u00a0sus\u00a0negocios\u00a0con\u00a0tecnolog\u00eda\u00a0y\u00a0soluciones\u00a0integradas,\u00a0en\u00a0m\u00e1s\u00a0de 70\u00a0pa\u00edses.\u00a0\u00a0<\/p><br \/><p><b>Lo\u00a0que\u00a0har\u00e1s\u00a0en\u00a0este\u00a0puesto\u00a0\u00a0<\/b><\/p><br \/><p>En\u00a0todo\u00a0lo\u00a0que\u00a0hacemos,\u00a0creemos\u00a0en\u00a0hacer\u00a0lo\u00a0correcto\u00a0por\u00a0y para las personas:\u00a0nuestros\u00a0clientes, sus\u00a0clientes,\u00a0nuestra\u00a0gente,\u00a0nuestra\u00a0comunidad y\u00a0nuestro\u00a0planeta.\u00a0\u00a0<\/p><br \/><p>Como\u00a0recepcionista y auxiliar administrativo  en nuestro equipo deberas:<br \/><br \/>- Recibir clientes, empleados y proveedores<br \/>- Gestionar y deribar llamadas<\/p><p>- Coordinar servicios externalizados (limpieza, reparaciones, mantenimientos, propiedad edificio)<\/p><p>- Control de accesos<\/p><p>- Gestionar y adecuar salas, \u00e1reas comunes y aparcamiento.<\/p><p>- Apoyar al Departamento de Prevenci\u00f3n de Riesgos.<\/p><p>- Gestionar env\u00edos<\/p><p>- Apoyar en eventos internos de empleados<\/p><p>- Monitorizar el buz\u00f3n compartido.<\/p><p>- Gestionar de visitas (accesos, parking, salas, catering) y viajes corporativos.<\/p><p>- Realizar compras y brindar servicios generales a trav\u00e9s de sistemas internos.<\/p><br \/><p>Formaremos\u00a0un\u00a0buen\u00a0equipo\u00a0si\u00a0t\u00fa\u00a0tienes:\u00a0\u00a0<\/p><br \/><p>- Nivel de Ingl\u00e9s (B2-C1)<\/p><p>- Microsoft Suite (MS 365) . Nivel usuario avanzado<\/p><br \/><p>\u00bfNo\u00a0cumples\u00a0todos\u00a0los\u00a0requisitos? <\/p><br \/><p>Haremos\u00a0todo\u00a0lo\u00a0posible\u00a0por\u00a0encontrar\u00a0el\u00a0puesto\u00a0adecuado\u00a0para\u00a0ti,\u00a0ya\u00a0sea\u00a0\u00e9ste\u00a0o un\u00a0puesto\u00a0futuro.\u00a0\u00a0<\/p><p><b><br \/><\/b><\/p><p><b>Lo\u00a0que\u00a0ofrecemos\u00a0\u00a0<\/b><\/p><br \/><p>-\u00a0Contrato\u00a0eventual de 30h con\u00a0horario\u00a0de lunes a\u00a0viernes\u00a0de 8:00 a 14:00\u00a0\u00a0\u00a0<\/p><p>- Compensaci\u00f3n  anual 14.393 euros\u00a0brutos\u00a0<\/p><p>-\u00a0Excelente\u00a0ubicaci\u00f3n\u00a0de la\u00a0oficina\u00a0en\u00a0la ciudad de Benalm\u00e1dena<\/p><p>-\u00a0Programa\u00a0de\u00a0desarrollo\u00a0profesional\u00a0y\u00a0cursos\u00a0especializados\u00a0\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p>Experimenta\u00a0tu\u00a0mejor\u00a0versi\u00f3n\u00a0\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p>En Concentrix,\u00a0invertimos\u00a0en\u00a0quienes\u00a0cambian\u00a0las\u00a0reglas\u00a0del juego\u00a0porque\u00a0sabemos\u00a0que\u00a0cuando\u00a0nuestra\u00a0gente\u00a0prospera,\u00a0nuestros\u00a0clientes\u00a0y sus\u00a0clientes\u00a0prosperan.\u00a0\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p>Si todo esto suena como el siguiente paso perfecto en tu carrera profesional, queremos saber de ti. Aplica hoy mismo y descubre por qu\u00e9 m\u00e1s de 440.000\u00a0game-changers\u00a0alrededor del mundo consideran a\u00a0Concentrix\u00a0su \u00abempleador preferido\u00bb.\u00a0\u00a0\u00a0\u00a0<\/p><p>R1768653<b>\u00a0<\/b><\/p>\",\"ats_external_id\":\"R1768653\",\"location\":\"Barcelona - Malaga\",\"job_type\":\"part_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-12T20:54:23.866+08:00\",\"created_at\":\"2026-10-02T20:08:06.629+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNzM2Nw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Barcelona---Malaga-Spain-Client-Site\/Receptionist--Spanish-and-English-speaking----On-site_R1768653\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Facility Management\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"organization_reference_id\":\"WES05\"},\"language\":[],\"location\":{\"city\":\"Barcelona - Malaga\",\"state\":null,\"country\":{\"wid\":\"bd34c524a6a04ae6915f5d96fa086199\",\"iso2\":\"ES\",\"iso3\":\"ESP\",\"descriptor\":\"Spain\",\"iso_numeric\":\"724\"},\"postal_code\":\"8020\",\"primary_location\":{\"id\":\"ES-BAR-CLIEN-00\",\"wid\":\"b60eb7d3b2ad10235fda5af6c06e0000\",\"descriptor\":\"ESP Barcelona - Malaga Spain Client Site\"}},\"languages\":null,\"recruiter\":{\"email\":{\"wid\":\"5179cb401389103feeff4baec5ac0001\",\"address\":\"lucie.novotna@concentrix.com\"},\"last_name\":\"Novotn\u00e1\",\"first_name\":\"Lucie\"},\"categories\":[{\"id\":\"CF Facility Management\",\"wid\":\"0227dc387a0901f06dab9dd3f465813b\",\"descriptor\":\"Facility Management\"}],\"recruiters\":[{\"id\":\"103255681\",\"wid\":\"d13ea653bade103b4f2da200b6950000\",\"descriptor\":\"Lucie Novotn\u00e1 (103255681)\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC1112\",\"wid\":\"f9af6d7260980117599f546851062aec\",\"descriptor\":\"Receptionist\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-390186\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Barcelona---Malaga-Spain-Client-Site\/Receptionist--Spanish-and-English-speaking----On-site_R1768653\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Barcelona---Malaga-Spain-Client-Site\/Receptionist--Spanish-and-English-speaking----On-site_R1768653\/apply\",\"job_requisition_id\":\"R1768653\"}],\"organizations\":[{\"wid\":\"695cc77b6776101570be1217effd0000\",\"descriptor\":\"W0ZVC5 Site_Cso\",\"reference_id\":\"W0ZVC5\",\"custom_reference_id\":\"W0ZVC5\"},{\"wid\":\"7eec3c9b8e2110156e9cc896e1b00000\",\"descriptor\":\"23126 - Opexother - SITECSO\",\"reference_id\":\"SITECSO\",\"custom_reference_id\":\"SITECSO\"}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"wid\":\"e8eb98342eac10040d9083809a070006\",\"address\":\"vanessa.gonzalez1@concentrix.com\"},\"last_name\":\"Gonzalez\",\"first_name\":\"Vanessa\"},\"category_groups\":[{\"id\":\"CF Real Estate Group\",\"wid\":\"0227dc387a090168e2016b2ced6529e8\",\"descriptor\":\"Real Estate Group\"}],\"job_requisition\":{\"id\":\"R1768653\",\"wid\":\"cba1b4f4b17c10334bdd6e7280910000\",\"descriptor\":\"R1768653 Receptionist (Spanish and English speaking) - On-site (Open)\"},\"recruiter_group\":[{\"email\":{\"wid\":\"5179cb401389103feeff4baec5ac0001\",\"address\":\"lucie.novotna@concentrix.com\"},\"last_name\":\"Novotn\u00e1\",\"first_name\":\"Lucie\"}],\"requisition_type\":null,\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":null,\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"937\",\"campaign_id\":\"27361\",\"campaign_title\":\"Director, Account Management R1766281\",\"campaign_type\":\"job_application\",\"job_title\":\"Directeurice des Ventes\",\"street\":\"FRA Paris - 3 rue d'Heliopolis-Conseil\",\"address\":\"FRA Paris - 3 rue d'Heliopolis-Conseil\",\"city\":\"Paris\",\"state\":null,\"postal_code\":\"75017\",\"region\":null,\"country\":\"France\",\"short_description\":\"We're Concentrix. The global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent. Join us and be part of this journey towards greater opportunities and brighter futures.\\nThe Account Executive plays a key role with the Go-to-Market organization managing specific accounts on a day-to-day basis. Reporting directly to the Sector Portfolio* Leader, the Account Executive is responsible for developing, nurturing and retaining client relationships.\",\"long_description\":\"<p>Sector Knowledge and Expertise:<br \/>- Demonstrates a clear understanding of client\u2019s business, its objectives, strategy and industry where they operate. Supports the Portfolio Leader in the development of portfolio\/sector strategy.<br \/>- Demonstrates a strong knowledge of BPO and Technical Services associated with their allocated accounts and industry sector.<br \/>- Leverages expertise and communication skills to speak at forums both internally and externally.<\/p><p><\/p><p>Account Management and Business Growth:<br \/>- Builds and maintains strong, long-term relationships with assigned clients. These relationships should reflect coverage of the client\u2019s comprehensive buyer personas, including but not limited to the CIO, CMO, CTO and CXO ensuring a partnership charter with their team.<span>\u00a0 <\/span><br \/>- Develops sustainable and profitable strategic account plan that addresses whitespace planning, cross-selling and up-selling opportunities and incorporates the full extent of Concentrix services. Ensures Financial KPIs (revenue, new business signings, gross margin) are met, maximizes the share of TAM (total addressable market) within client(s).<br \/>- Ensures clients fully benefit from Concentrix Technology offer (internal and Technology Partnerships). Aligns Concentrix Technology solutions with client\u2019s business opportunities and strategy.<span>\u00a0 <\/span><br \/>- Installs collaboratively the necessary account governance with the client and manages this governance framework in accordance with the account needs and contractual obligations.<br \/>- Demonstrates the gravitas and maturity to engage and hold the attention of the C-Level within the account.<br \/>- Proactive Risk Management: mitigating financial, competitive, and technological threats.<br \/>- Achieves exceptional client satisfaction including fulfilling all contractual obligations while providing robust, tailored solutions to effectively address and exceed client expectations. Works closely with Client Success, Practices, Catalyst, etc. to ensure consistent, high quality service delivery. Drives development and monitoring of improvement plans if required.<br \/>- Acts as the first point of escalation for clients, addressing inquiries, resolving issues, and providing regular updates, escalating to Portfolio Leaders when necessary.<br \/>- Analyzes market trends and client data to identify growth opportunities and makes informed recommendations to the client.<br \/>- Assists Portfolio Leaders and Sector Leads in developing and executing Portfolio and Sector growth strategies and meeting business objectives.<\/p><p><\/p><p>Collaboration and Coordination:<br \/>- Works closely with Portfolio Leaders, Sector Leads, and other internal teams to align account activities with overall business goals.<br \/>- Leverages internal resources and expertise to deliver high-value and profitable solutions to clients.<br \/>- Collaborates with the broader account team by sharing insights, best practices, and assisting with account-related tasks.<\/p><p><\/p><p>Reporting and Analytics:<br \/>- Monitors and reports on account performance, tracking key metrics, and reports on progress to Portfolio Leaders.<br \/>- Gathers and shares client feedback and insights with internal teams to inform strategy and improve service offerings.<br \/>- Prepares and delivers regular reports and updates to clients on account performance and metrics.<\/p><p><\/p><p>Professional Development:<br \/>- Stays updated on industry trends, emerging technologies, and best practices in account management.<br \/>- Participates in training and development programs to enhance skills and knowledge.<br \/>- Actively seeks opportunities for professional growth and career advancement within the organization.<\/p>\",\"ats_external_id\":\"R1766281\",\"location\":\"Paris\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-12T20:54:15.135+08:00\",\"created_at\":\"2026-10-02T20:08:03.070+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNzM2MQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/FRA-Paris---3-rue-dHeliopolis-Conseil\/Directeurice-des-Ventes_R1766281\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Account Management\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"5a03f0bff16e101ac0ba82e5a37f0000\",\"descriptor\":\"Concentrix S.A.S. 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This position ensures performance metrics are achieved by providing adequate coaching, motivation and accountability.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0<\/h2><ul><li>Responsible for the day-to-day supervision of a group of call center associates including work and attendance monitoring in accordance with organization policy and applicable legal requirements<\/li><li>Effectively coach direct reports on their performance on a regular basis to ensure performance metrics are achieved\u00a0 at a minimum weekly<\/li><li>Identify performance related issues, develop an action plan for improvement, implement corrective action, up to and including termination of employment<\/li><li>Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019) and financial expectations<\/li><li>Communicate expectations to employees and provide timely updates<\/li><li>Provide subject matter expertise in handling escalated customer calls as needed<\/li><li>Conduct Team Meetings to ensure expedient communication of relevant information and as an open forum for input. Schedule and organize team activities<\/li><li>Stay current on internal work processes, policies and procedures. Attend required manager development training<\/li><li>Promote the Concentrix values through both behavior and attitude, including being an advocate for team members<\/li><\/ul><p>\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0<\/h2><ul><li>Associate&#39;s degree in related field with two to four years of relevant experience preferred<\/li><li>Highly motivated individual with skills to develop and coach team members to achieve performance expectations<\/li><li>Work well under pressure and follow through on items to completion<\/li><li>Strong communication skills, both written and verbal<\/li><li>Ability to lead team in multi-tasking, prioritization, and meeting timelines on deliverable<\/li><li>Ability to mentor, coach and provide direction to a team of employees<\/li><li>Willingness to work a flexible schedule<\/li><\/ul><p>\u00a0\u00a0\u00a0<\/p><h2>Career Level Description\u00a0<\/h2><p>Receives assignments in tasks oriented terms and supervises subordinates to set priorities and complete assignments.\u00a0 Coordinates and supervises the daily activities of business or technical support or production team members.\u00a0 In charge of handling single and medium-sized line of business.\u00a0 Decisions are guided by policies, procedures and business plan; receives guidance and oversight from manager.\u00a0 Drives direct reports to achieve set metrics and business goals thru coaching, mentoring and providing regular feedback. Typically does not spend more than 20% of time performing the work supervised. Handles escalated issues.\u00a0 Supervises non-exempt employees who generally perform either a single task or multiple, but closely related tasks.<\/p><br \/><h2>&lt;&lt; Philippines ONLY, Additional Description &gt;&gt;\u00a0<\/h2><ul><li>Manage the employment status of call center associates and participate in the transfer, promotions or regularization of call center associates, which is necessary before any such employee-movement is made<\/li><li>Exercises independent judgment and discretion in the performance of the said main function as a means to implement management policies<\/li><li>Exercises authority to manage the employment status of a group of employees (firing, promotion, regularization, etc.) including identifying and addressing misconduct, policy and process violations of call center associates<\/li><li>Stay current on internal work processes, management policies and procedures and ensures implementation of the same Implement \u00a0management policies<\/li><li>Support and manage the program together with other Team Leaders and Managers \u00a0<\/li><li>Providing input into selecting, training, developing, and completing performance appraisal of work group(s) in accordance with the organization\u2019s policies and applicable legal requirements<\/li><li>Manage team members on their performance on a regular basis, and write and deliver performance appraisal.\u00a0<\/li><li>The Team Leader\u2019s role is a managerial level position, a position reposed with trust and confidence.\u00a0<\/li><\/ul><h2><b>Disclaimer\u00a0\u00a0 <\/b><\/h2><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. 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Bilingual R1769527\",\"campaign_type\":\"job_application\",\"job_title\":\"gente de Servicio al Cliente - Mercado espa\u00f1ol con catal\u00e1n o euskera - Industria Farmac\u00e9utica IS01\",\"street\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"address\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"postal_code\":\"8020\",\"region\":\"Catalu\u00f1a\",\"country\":\"Spain\",\"short_description\":\"  .\",\"long_description\":\"<br \/><p><b>Experimenta una carrera que redefine reglas del juego\u00a0<\/b><\/p><br \/><p>\u00bfListo para dar el siguiente gran paso? Somos el l\u00edder mundial en tecnolog\u00eda y servicios que impulsa a las marcas del futuro. Ayudamos a marcas conocidas -las que utilizas d\u00eda a d\u00eda- a mejorar sus negocios con tecnolog\u00eda y soluciones integradas, en m\u00e1s de 70 pa\u00edses.\u00a0<\/p><br \/><p>Si buscas crecer, como\u00a0<b>Asesor de Servicio al Cliente en Barcelona (presencial)<\/b>,\u00a0formar\u00e1s parte de nuestro equipo innovador, quienes impulsan las marcas del futuro en la industria farmac\u00e9utica.\u00a0<\/p><br \/><p><b>Crecimiento profesional y desarrollo personal\u00a0<\/b><\/p><br \/><p>Esta es una gran oportunidad para experimentar el poder del futuro y desarrollar \u00abamigos para toda la vida\u00bb al mismo tiempo. Te daremos toda la formaci\u00f3n, las tecnolog\u00edas m\u00e1s avanzadas y el apoyo continuo que necesitar\u00e1 para triunfar.\u00a0<\/p><br \/><p><b>Lo que har\u00e1s en este puesto\u00a0<\/b><\/p><br \/><p>En todo lo que hacemos, creemos en hacer lo correcto por y para las personas: nuestros clientes, sus clientes, nuestra gente, nuestra comunidad y nuestro planeta.\u00a0<\/p><br \/><p>Como\u00a0<b>Asesor de Servicio al Cliente\u00a0<\/b>en nuestro equipo, deber\u00e1s:\u00a0<\/p><p>- Atender llamadas del cliente (farmac\u00e9uticos)\u00a0<br \/>-\u00a0Ofrecer informaci\u00f3n, resoluci\u00f3n de incidencias, gesti\u00f3n de facturas, pedidos, albaranes, etc.\u00a0\u00a0<br \/>- Brindar una excelente calidad en su atenci\u00f3n al cliente.\u00a0<\/p><br \/><p><b>Tus competencias\u00a0<\/b><\/p><br \/><p>Acogemos con los brazos abiertos a quienes cambian las reglas del juego, personas de or\u00edgenes diversos, curiosas y dispuestas a aprender. Tu talento natural para ayudar a los dem\u00e1s e ir un paso m\u00e1s all\u00e1 del WOW para nuestros clientes encajar\u00e1 perfectamente con lo que hacemos y lo que somos.\u00a0<\/p><br \/><p><b>Formaremos un buen equipo si t\u00fa:\u00a0<\/b><\/p><br \/><p>- Cuentas con un nivel biling\u00fce de castellano y euskera o catalan<br \/>- Eres una persona din\u00e1mica y responsable\u00a0<br \/>- Tienes buenas dotes comunicativas y organizativas\u00a0<br \/>- Eres puntual, agil y con ganas de trabajar\u00a0<br \/>- Puedes trabajo en equipo\u00a0<br \/>- Cuentas con conocimientos de ofim\u00e1tica a nivel usuario m\u00ednimo\u00a0<\/p><br \/><p><b>Sera un plus si t\u00fa:\u00a0<\/b><\/p><p>- Cuentas con conocimientos en SAP\u00a0<br \/>- Tienes conocimientos en el sector farmac\u00e9utico o entorno sanitario\u00a0<\/p><br \/><p>\u00bfNo cumples todos los requisitos? Nos dedicamos a crear un lugar de trabajo diverso, inclusivo y aut\u00e9ntico en el que todos puedan aprender y desarrollarse profesionalmente. Si crees que no cumples con todos los requisitos de la descripci\u00f3n del puesto, te animamos a que presentes tu candidatura. Haremos todo lo posible por encontrar el puesto adecuado para ti, ya sea \u00e9ste o un puesto futuro.\u00a0<\/p><br \/><p><b>Lo que ofrecemos\u00a0<\/b><\/p><br \/><p>Desafiamos las convenciones para ofrecer resultados inimaginables creando experiencias de cliente que superan el WOW. Por eso, invertimos significativamente en nuestro personal, infraestructura y capacidades para garantizar el \u00e9xito a largo plazo de nuestros equipos, nuestros clientes y de TI.\u00a0<\/p><br \/><p>En este puesto, ofrecemos beneficios que te ayudaran a apoyar tu estilo de <b>vida \u00fanico:\u00a0<\/b><\/p><p>- Contrato indefinido de 39h con horario rotativo de lunes a viernes 09:00- 18:00<br \/>- Oficina en una ubicaci\u00f3n excelente en Barcelona \u00a0<br \/>- Salario: 19.623,94 euros brutos &#43; hasta 720 euros brutos en bonus al a\u00f1o\u00a0<br \/>- Bonificaci\u00f3n por recomendaci\u00f3n \u00a0<br \/>- Formaci\u00f3n completa y remunerada, sobre la empresa y el proyecto en el que trabajar\u00e1s \u00a0<br \/>- Programa de desarrollo profesional y cursos especializados\u00a0\u00a0\u00a0<\/p><br \/><p><b>Experimenta tu mejor versi\u00f3n\u00a0<\/b><\/p><br \/><p>En\u00a0<b>Concentrix<\/b>, invertimos en quienes cambian las reglas del juego porque sabemos que cuando nuestra gente prospera, nuestros clientes y sus clientes prosperan.\u00a0<\/p><br \/><p>Si todo esto suena como el siguiente paso perfecto en tu carrera profesional, queremos saber de ti. Aplica hoy mismo y descubre por qu\u00e9 m\u00e1s de 440.000 game-changers alrededor del mundo consideran a Concentrix su \u00abempleador preferido\u00bb.\u00a0<\/p><br \/><p><i>Ofrecemos igualdad de oportunidades de empleo\u00a0\u00a0<\/i><\/p><p><i>Nos comprometemos a ofrecer igualdad de oportunidades laborales a todos los candidatos, y un entorno de trabajo libre de discriminaci\u00f3n y acoso. Todas nuestras pr\u00e1cticas de contrataci\u00f3n se basan en las necesidades empresariales, los requisitos del puesto y las cualificaciones personales, sin tener en cuenta la identidad de g\u00e9nero, la edad, la religi\u00f3n, el <\/i><\/p><p><i>\u00e9tnico, la situaci\u00f3n familiar o parental o cualquier otra clasificaci\u00f3n protegida por la legislaci\u00f3n nacional aplicable.<\/i>\u00a0<\/p><p>R1769527<\/p>\",\"ats_external_id\":\"R1769527\",\"location\":\"Barcelona, Catalu\u00f1a\",\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":\"\",\"salary_currency\":null,\"updated_at\":\"2026-10-21T01:59:14.925+02:00\",\"created_at\":\"2026-10-02T18:04:56.822+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMTYz?\",\"apply_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMTYz\/apply?\",\"head_count\":\"300\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"organization_reference_id\":\"WES05\"},\"language\":[],\"location\":{\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"country\":{\"wid\":\"bd34c524a6a04ae6915f5d96fa086199\",\"iso2\":\"ES\",\"iso3\":\"ESP\",\"descriptor\":\"Spain\",\"iso_numeric\":\"724\"},\"postal_code\":\"8020\",\"primary_location\":{\"id\":\"ES-BAR-SELVA-01\",\"wid\":\"e3ece62c945d101d479c643715ac0000\",\"descriptor\":\"ESP Barcelona - 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The global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent. Join us and be part of this journey towards greater opportunities and brighter futures.\\nThe Account Executive plays a key role with the Go-to-Market organization managing specific accounts on a day-to-day basis. Reporting directly to the Sector Portfolio* Leader, the Account Executive is responsible for developing, nurturing and retaining client relationships.\",\"long_description\":\"<p>We&#39;re Concentrix. The global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent. Join us and be part of this journey towards greater opportunities and brighter futures.<\/p><p>The Account Executive plays a key role with the Go-to-Market organization managing specific accounts on a day-to-day basis. Reporting directly to the Sector Portfolio* Leader, the Account Executive is responsible for developing, nurturing and retaining client relationships.<\/p><p><br \/><b>What you will do in this role<\/b><\/p><p>In everything we do, we believe in doing right by and for people \u2013 our clients, their customers, our people, our community, and our planet.<\/p><br \/><p>Sector Knowledge and Expertise:<br \/>- Demonstrates a clear understanding of client\u2019s business, its objectives, strategy and industry where they operate. Supports the Portfolio Leader in the development of portfolio\/sector strategy.<br \/>- Demonstrates a strong knowledge of BPO and Technical Services associated with their allocated accounts and industry sector.<br \/>- Leverages expertise and communication skills to speak at forums both internally and externally.<\/p><br \/><p>Account Management and Business Growth:<br \/>- Builds and maintains strong, long-term relationships with assigned clients. These relationships should reflect coverage of the client\u2019s comprehensive buyer personas, including but not limited to the CIO, CMO, CTO and CXO ensuring a partnership charter with their team.\u00a0 <br \/>- Develops sustainable and profitable strategic account plan that addresses whitespace planning, cross-selling and up-selling opportunities and incorporates the full extent of Concentrix services. Ensures Financial KPIs (revenue, new business signings, gross margin) are met, maximizes the share of TAM (total addressable market) within client(s).<br \/>- Ensures clients fully benefit from Concentrix Technology offer (internal and Technology Partnerships). Aligns Concentrix Technology solutions with client\u2019s business opportunities and strategy.\u00a0 <br \/>- Installs collaboratively the necessary account governance with the client and manages this governance framework in accordance with the account needs and contractual obligations.<br \/>- Demonstrates the gravitas and maturity to engage and hold the attention of the C-Level within the account.<br \/>- Proactive Risk Management: mitigating financial, competitive, and technological threats.<br \/>- Achieves exceptional client satisfaction including fulfilling all contractual obligations while providing robust, tailored solutions to effectively address and exceed client expectations. Works closely with Client Success, Practices, Catalyst, etc. to ensure consistent, high quality service delivery. 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Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.<\/p><br \/><p>Concentrix is a great match if you have:<\/p><p>- Bachelor\u2019s degree in Business Administration, Marketing, or a related field with 6&#43; years of experience.<br \/>- A minimum of 3-5 years of experience in account management or client relationship management roles, preferably within the BPO or Technology services industry.<br \/>- Strong communication and interpersonal skills with the ability to build and maintain client relationships.<br \/>- Excellent problem-solving and conflict-resolution abilities.<br \/>- Ability to analyze data and use insights to inform account strategies.<br \/>- Proficiency in using CRM systems (e.g., Salesforce) and other relevant tools.<br \/>- Strong organizational and time management skills.<br \/>- Ability to work collaboratively within a team environment.<br \/><br \/>* A \u201cPortfolio\u201d is Concentrix terminology defining a sub-group of accounts within a particular sector\u00a0.<\/p><br \/><p><b>Power the best version of you!<\/b><\/p><p>At Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.<\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. 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(Mercado Espa\u00f1ol) - Presencial - WP01\",\"street\":\"ESP Valencia - Av. d'Arag\u00f3, 30\",\"address\":\"ESP Valencia - Av. d'Arag\u00f3, 30\",\"city\":\"Valencia\",\"state\":\"Valencia\",\"postal_code\":\"46021\",\"region\":\"Valencia\",\"country\":\"Spain\",\"short_description\":\" \",\"long_description\":\"<p><b>Experimenta una carrera que redefine reglas del juego\u00a0<\/b><\/p><br \/><p>\u00bfListo para dar el siguiente gran paso? Somos el l\u00edder mundial en tecnolog\u00eda y servicios que impulsa a las marcas del futuro. Ayudamos a marcas conocidas -las que utilizas d\u00eda a d\u00eda- a mejorar sus negocios con tecnolog\u00eda y soluciones integradas, en m\u00e1s de 70 pa\u00edses.\u00a0<\/p><br \/><p>Si buscas crecer, como<b> Lead Generator en Valencia (presencial)<\/b>, formar\u00e1s parte de nuestro equipo innovador, quienes impulsan las marcas del futuro en tecnolog\u00eda, finanzas, viajes, moda, sanidad y mucho m\u00e1s.\u00a0<\/p><br \/><p><b>Crecimiento profesional y desarrollo personal\u00a0<\/b><\/p><br \/><p>Esta es una gran oportunidad para experimentar el poder del futuro y desarrollar \u00abamigos para toda la vida\u00bb al mismo tiempo. Te daremos toda la formaci\u00f3n, las tecnolog\u00edas m\u00e1s avanzadas y el apoyo continuo que necesitar\u00e1 para triunfar.\u00a0<\/p><br \/><p><b>Lo que har\u00e1s en este puesto\u00a0<\/b><\/p><br \/><p>En todo lo que hacemos, creemos en hacer lo correcto por y para las personas: nuestros clientes, sus clientes, nuestra gente, nuestra comunidad y nuestro planeta.\u00a0<\/p><br \/><p>Como <b>Lead Generator <\/b>en nuestro equipo, deber\u00e1s:\u00a0<\/p><p>- Contactar con los concesionarios para ofrecer la\u00a0app\u00a0de Wallapop como plataforma para la venta de veh\u00edculos de segunda mano.\u00a0<\/p><p>- Contacto inicial de con la concesi\u00f3n para el ofrecimiento de un \u201cTrial\u00a0pass\u201d de 30 d\u00edas para el m\u00f3dulo profesional de la\u00a0app.\u00a0<\/p><p>- Posterior contacto de seguimiento del \u201cTrial\u00a0pass\u201d y posterior cierre de contrato una vez finalizado el tiempo de prueba.\u00a0<\/p><br \/><p><b>Tus competencias\u00a0<\/b><\/p><br \/><p>Acogemos con los brazos abiertos a quienes cambian las reglas del juego, personas de or\u00edgenes diversos, curiosas y dispuestas a aprender. Tu talento natural para ayudar a los dem\u00e1s e ir un paso m\u00e1s all\u00e1 del WOW para nuestros clientes encajar\u00e1 perfectamente con lo que hacemos y lo que somos.\u00a0<\/p><br \/><p>Formaremos un buen equipo si t\u00fa tienes:\u00a0<\/p><p>- Un nivel nativo o proficiente de Espa\u00f1ol\u00a0<\/p><p>- Conocimiento del mundo de la automoci\u00f3n.\u00a0<\/p><p>- Experiencia comercial en ventas y mantenimiento de cartera (venta no agresiva)\u00a0<\/p><p>- Conocimiento del sector de clasificados.\u00a0<\/p><p>- Persona habituada a utilizar un ordenador y herramientas ofim\u00e1ticas, CRM, etc.\u00a0<\/p><p>- Empat\u00eda y ganas de trabajar y aprender en un entorno din\u00e1mico.\u00a0<\/p><p>- Vocaci\u00f3n de servicio y ayuda.\u00a0<\/p><br \/><p>\u00bfNo cumples todos los requisitos? Nos dedicamos a crear un lugar de trabajo diverso, inclusivo y aut\u00e9ntico en el que todos puedan aprender y desarrollarse profesionalmente. Si crees que no cumples con todos los requisitos de la descripci\u00f3n del puesto, te animamos a que presentes tu candidatura. Haremos todo lo posible por encontrar el puesto adecuado para ti, ya sea \u00e9ste o un puesto futuro.\u00a0<\/p><br \/><p><b>Lo que ofrecemos\u00a0<\/b><\/p><br \/><p>Desafiamos las convenciones para ofrecer resultados inimaginables creando experiencias de cliente que superan el WOW. Por eso, invertimos significativamente en nuestro personal, infraestructura y capacidades para garantizar el \u00e9xito a largo plazo de nuestros equipos, nuestros clientes y de TI.\u00a0<\/p><br \/><p>En este puesto, ofrecemos beneficios que te ayudaran a apoyar tu <b>estilo de vida \u00fanico:\u00a0<\/b><\/p><br \/><p>- Contrato\u00a0indefinido de 39h con horario de Lunes a Jueves: 09:00 - 18:00, Viernes de 09:00 - 17:00<br \/>- Oficina en una ubicaci\u00f3n excelente en Valencia<br \/>- Salario: 18.052,54 euros brutos &#43; hasta 7.000 euros brutos en bonus al a\u00f1o <br \/>- Bonificaci\u00f3n por recomendaci\u00f3n \u00a0<br \/>- Formaci\u00f3n completa y remunerada, sobre la empresa y el proyecto en el que trabajar\u00e1s \u00a0<br \/>- Programa de desarrollo profesional y cursos especializados\u00a0\u00a0\u00a0<\/p><br \/><p><b>Experimenta tu mejor versi\u00f3n\u00a0<\/b><\/p><br \/><p>En Concentrix, invertimos en quienes cambian las reglas del juego porque sabemos que cuando nuestra gente prospera, nuestros clientes y sus clientes prosperan.\u00a0<\/p><br \/><p>Si todo esto suena como el siguiente paso perfecto en tu carrera profesional, queremos saber de ti. Aplica hoy mismo y descubre por qu\u00e9 m\u00e1s de 440.000 game-changers alrededor del mundo consideran a Concentrix su \u00abempleador preferido\u00bb.\u00a0<\/p><br \/><p><i>Ofrecemos igualdad de oportunidades de empleo\u00a0\u00a0<\/i><\/p><p><i>Nos comprometemos a ofrecer igualdad de oportunidades laborales a todos los candidatos, y un entorno de trabajo libre de discriminaci\u00f3n y acoso. 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We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries.\u00a0\u00a0<\/p><br \/><p>If you\u2019re looking to grow and be inspired, as an  <b>Customer Experience Specialist<\/b>  in Barcelona (on-site), you will be part of our team of game-changers who are powering the brands of the future in the Automotive industry.\u00a0\u00a0<\/p><br \/><p><b>What you will do in this role\u00a0\u00a0<\/b><\/p><br \/><p>- Lead structured follow-up and support calls with prospective customers after they\u2019ve expressed interest in a product\u00a0<br \/>- Represent a premium automotive brand with professionalism, courtesy, and attention to customer satisfaction\u00a0<br \/>- Reinforce brand value while identifying customer concerns or hesitations, especially around pricing and product preferences\u00a0<br \/>- Collect key insights and summarize interactions in a clear, structured format to support retailer sales teams\u00a0<br \/>- Maintain consistency and relationship continuity by managing both follow-up and offer-related calls with the same prospects\u00a0<br \/>- Ensure all customer interactions align with the quality standards and premium positioning of the brand.\u00a0.\u00a0\u00a0<\/p><br \/><p><b>Concentrix is a great match if you:\u00a0<\/b><\/p><br \/><p>- Are bilingual or proficient in Dutch and English<br \/>- Hold a high school diploma (minimum), with a preferred background in business, communications, or automotive studies\u00a0<br \/>- Bring experience in customer service or sales \u2014 ideally within the automotive or luxury sectors\u00a0<br \/>- Communicate clearly and confidently, especially with executive-level or high-end clientele\u00a0<br \/>- Demonstrate a strong interest in the automotive industry and premium products\u00a0<br \/>- Are structured, professional, and discreet in handling sensitive topics like pricing or commercial offers\u00a0<br \/>- Are comfortable following a detailed, scripted call approach and submitting written reports post-interaction.\u00a0<br \/>\u00a0<\/p><p>Don\u2019t meet every requirement? 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We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries.\u00a0\u00a0<\/p><p>If you\u2019re looking to grow and be inspired, as an<b> Customer Experience Specialist<\/b> in Barcelona (onsite), you will be part of our team of game-changers who are powering the brands of the future in the Automotive industry.\u00a0\u00a0<\/p><br \/><p><b>Career growth and personal development\u00a0\u00a0<\/b><\/p><p>This is a great opportunity to experience the power of what\u2019s next and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed.\u00a0\u00a0<\/p><br \/><p><b>What you will do in this role\u00a0\u00a0<\/b><\/p><p>In everything we do, we believe in doing right by and for people \u2013 our clients, their customers, our people, our community, and our planet.\u00a0\u00a0<\/p><br \/><p>As an<b> Customer Experience Specialist <\/b> on our team, you will:\u00a0\u00a0<\/p><br \/><p>- Lead structured follow-up and support calls with prospective customers after they\u2019ve expressed interest in a product\u00a0<br \/>- Represent a premium automotive brand with professionalism, courtesy, and attention to customer satisfaction\u00a0<br \/>- Reinforce brand value while identifying customer concerns or hesitations, especially around pricing and product preferences\u00a0<br \/>- Collect key insights and summarize interactions in a clear, structured format to support retailer sales teams\u00a0<br \/>- Maintain consistency and relationship continuity by managing both follow-up and offer-related calls with the same prospects\u00a0<br \/>- Ensure all customer interactions align with the quality standards and premium positioning of the brand.\u00a0<\/p><br \/><p><b>Your qualifications\u00a0\u00a0<\/b><\/p><p>We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.\u00a0\u00a0<\/p><br \/><p><b>Concentrix is a great match if you:\u00a0<\/b>\u00a0<\/p><br \/><p>- Are bilingual or proficient in Italian and English<br \/>- Hold a high school diploma (minimum), with a preferred background in business, communications, or automotive studies\u00a0<br \/>- Bring experience in customer service or sales \u2014 ideally within the automotive or luxury sectors\u00a0<br \/>- Communicate clearly and confidently, especially with executive-level or high-end clientele\u00a0<br \/>- Demonstrate a strong interest in the automotive industry and premium products\u00a0<br \/>- Are structured, professional, and discreet in handling sensitive topics like pricing or commercial offers\u00a0<br \/>- Are comfortable following a detailed, scripted call approach and submitting written reports post-interaction.\u00a0<br \/>\u00a0<\/p><p>Don\u2019t meet every requirement? 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That\u2019s why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for our teams, our customers, and YOU.\u00a0\u00a0<\/p><br \/><p>- Full-time 39 hours\/week permanent contract: Monday to Saturday rotative 9:00 - 20:00<br \/>- Salary 19.623,94 euros gross\/year &#43; up to 3.000 euros gross\/year in bonus &#43; private medical insurance<br \/>- Central location in Barcelona<br \/>- Bring-a-friend (referral) bonus opportunities \u00a0<br \/>- Full paid training on the company and the project you&#39;ll be working on \u00a0<br \/>- Career development programs, specialized courses\u00a0\u00a0<\/p><br \/><p><b>Experience the best version of you!\u00a0\u00a0<\/b><\/p><br \/><p>At Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.\u00a0\u00a0<\/p><br \/><p>If all this feels like the perfect next step in your career journey, we want to hear from you. 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We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries.\u00a0\u00a0<\/p><br \/><p>If you\u2019re looking to grow and be inspired, as an<b> Customer Experience Specialist in Barcelona (on-site),<\/b> you will be part of our team of game-changers who are powering the brands of the future in the Automotive industry.\u00a0\u00a0<\/p><br \/><p><b>Career growth and personal development\u00a0\u00a0<\/b><\/p><br \/><p>This is a great opportunity to experience the power of what\u2019s next and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed.\u00a0\u00a0<\/p><br \/><p><b>What you will do in this role\u00a0\u00a0<\/b><\/p><br \/><p>In everything we do, we believe in doing right by and for people \u2013 our clients, their customers, our people, our community, and our planet.\u00a0\u00a0<\/p><br \/><p>As an <b>Customer Experience Specialist<\/b>on our team, you will:\u00a0\u00a0<\/p><p>- Lead structured follow-up and support calls with prospective customers after they\u2019ve expressed interest in a product\u00a0<br \/>- Represent a premium automotive brand with professionalism, courtesy, and attention to customer satisfaction\u00a0<br \/>- Reinforce brand value while identifying customer concerns or hesitations, especially around pricing and product preferences\u00a0<br \/>- Collect key insights and summarize interactions in a clear, structured format to support retailer sales teams\u00a0<br \/>- Maintain consistency and relationship continuity by managing both follow-up and offer-related calls with the same prospects\u00a0<br \/>- Ensure all customer interactions align with the quality standards and premium positioning of the brand.\u00a0<\/p><br \/><p><b>Your qualifications\u00a0\u00a0<\/b><\/p><br \/><p>We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. 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We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries.\u00a0\u00a0<\/p><br \/><p>If you\u2019re looking to grow and be inspired, as a  <b>Customer Experience Specialist<\/b> <b> in Barcelona<\/b> <b>(on-site)<\/b>, you will be part of our team of game-changers who are powering the brands of the future in the Luxury Automotive industry.\u00a0\u00a0<\/p><br \/><p><b>What you will do in this role\u00a0\u00a0<\/b><\/p><p><br \/><br \/><\/p><p>As a  <b>Customer Experience Specialist<\/b> \u00a0on our team, you will:\u00a0\u00a0<\/p><br \/><p>- Lead structured follow-up and support calls with prospective customers after they\u2019ve expressed interest in a product\u00a0<br \/>- Represent a premium automotive brand with professionalism, courtesy, and attention to customer satisfaction\u00a0<br \/>- Reinforce brand value while identifying customer concerns or hesitations, especially around pricing and product preferences\u00a0<br \/>- Collect key insights and summarize interactions in a clear, structured format to support retailer sales teams\u00a0<br \/>- Maintain consistency and relationship continuity by managing both follow-up and offer-related calls with the same prospects\u00a0<br \/>- Ensure all customer interactions align with the quality standards and premium positioning of the brand.\u00a0<\/p><br \/><p><b>Concentrix is a great match if you:\u00a0\u00a0<\/b><\/p><br \/><p>- Are bilingual or proficient in Flemish and English<br \/>- Hold a high school diploma (minimum), with a preferred background in business, communications, or automotive studies\u00a0<br \/>- Bring experience in customer service or sales \u2014 ideally within the automotive or luxury sectors\u00a0<br \/>- Communicate clearly and confidently, especially with executive-level or high-end clientele\u00a0<br \/>- Demonstrate a strong interest in the automotive industry and premium products\u00a0<br \/>- Are structured, professional, and discreet in handling sensitive topics like pricing or commercial offers\u00a0<br \/>- Are comfortable following a detailed, scripted call approach and submitting written reports post-interaction.\u00a0<br \/>\u00a0<\/p><p>Don\u2019t meet every requirement? 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Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d\u00a0\u00a0<\/p><br \/><p>Concentrix is an equal opportunity employer\u00a0\u00a0<\/p><p>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. 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Bilingual R1769501\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Experience Specialist (German-speaking) - Onsite - Automotive Industry JL01\",\"street\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"address\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"postal_code\":\"8020\",\"region\":\"CATALONIA\",\"country\":\"Spain\",\"short_description\":\" .\",\"long_description\":\"<p><span style=\\\"color:#000000\\\"><b>Experience the power of a game-changing career<\/b><\/span><\/p><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\">Want to be part of an innovative and growing team? We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries.<\/span><\/p><br \/><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\">If you\u2019re looking to grow and be inspired, as an <b>Customer Experience Specialist (onsite<\/b>), you will be part of our team of game-changers who are powering the brands of the future in the Automotive industry.<\/span><\/p><br \/><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\"><b>Career growth and personal development<\/b><\/span><\/p><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\">This is a great opportunity to experience the power of what\u2019s next and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed.<\/span><\/p><br \/><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\"><b>What you will do in this role<\/b><\/span><\/p><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\">In everything we do, we believe in doing right by and for people \u2013 our clients, their customers, our people, our community, and our planet.<\/span><\/p><br \/><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\">As an <b>Customer Experience Specialist<\/b> on our team, you will:<\/span><\/p><br \/><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\">- Lead structured follow-up and support calls with prospective customers after they\u2019ve expressed interest in a product <br \/>- Represent a premium automotive brand with professionalism, courtesy, and attention to customer satisfaction <br \/>- Reinforce brand value while identifying customer concerns or hesitations, especially around pricing and product preferences <br \/>- Collect key insights and summarize interactions in a clear, structured format to support retailer sales teams <br \/>- Maintain consistency and relationship continuity by managing both follow-up and offer-related calls with the same prospects <br \/>- Ensure all customer interactions align with the quality standards and premium positioning of the brand.<\/span><\/p><br \/><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\"><b>Your qualifications<\/b><\/span><\/p><br \/><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\">We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.<\/span><\/p><br \/><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\"><b>Concentrix is a great match if you:<\/b><\/span><\/p><br \/><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\">- Are bilingual or proficient in German and English<br \/>- Hold a high school diploma (minimum), with a preferred background in business, communications, or automotive studies <br \/>- Bring experience in customer service or sales \u2014 ideally within the automotive or luxury sectors <br \/>- Communicate clearly and confidently, especially with executive-level or high-end clientele <br \/>- Demonstrate a strong interest in the automotive industry and premium products <br \/>- Are structured, professional, and discreet in handling sensitive topics like pricing or commercial offers <br \/>- Are comfortable following a detailed, scripted call approach and submitting written reports post-interaction. <br \/><\/span><\/p><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\">Don\u2019t meet every requirement? No worries. We\u2019re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don\u2019t check every box, we still encourage you to apply. We\u2019ll do our best to match you with the right job, whether it\u2019s this one or another role.<\/span><\/p><br \/><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\"><b>What\u2019s in it for you<\/b><\/span><\/p><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\">- Full-time 39 hours\/week, permanent contract: rotative between Monday - Saturday 09.00 - 20.00<br \/>- Salary 22.000 euros gross\/year &#43; up to 3.000 euros gross\/year in bonus &#43; private medical insurance<br \/>- Central location in Barcelona <br \/>- Full paid training on the company and the project you&#39;ll be working on <br \/>- Career development programs, specialized courses<\/span><\/p><br \/><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\"><b>Experience the best version of you!<\/b><\/span><\/p><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\">At Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.<\/span><\/p><br \/><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\">If all this feels like the perfect next step in your career journey, we want to hear from you. 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Bilingual R1769493\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Experience Specialist (French-speaking) - On-site - Automotive Industry JL01\",\"street\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"address\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"postal_code\":\"8020\",\"region\":\"Catalu\u00f1a\",\"country\":\"Spain\",\"short_description\":\" .\",\"long_description\":\"<p><b>Experience the power of a game-changing career\u00a0<\/b>\u00a0<\/p><p>Want to be part of an innovative and growing team? We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries.\u00a0\u00a0<\/p><br \/><p>If you\u2019re looking to grow and be inspired, as an <b>Customer Experience Specialist (on-site<\/b>), you will be part of our team of game-changers who are powering the brands of the future in the Automotive industry.\u00a0\u00a0<\/p><br \/><p><b>Career growth and personal development<\/b>\u00a0\u00a0<\/p><p>This is a great opportunity to experience the power of what\u2019s next and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed.\u00a0<\/p><p><b>\u00a0<\/b><\/p><p><b>What you will do in this role\u00a0\u00a0<\/b><\/p><p>In everything we do, we believe in doing right by and for people \u2013 our clients, their customers, our people, our community, and our planet.\u00a0<\/p><p>\u00a0<\/p><p>As an <b>Customer Experience Specialist<\/b> on our team, you will:\u00a0\u00a0<\/p><p>- Lead structured follow-up and support calls with prospective customers after they\u2019ve expressed interest in a product\u00a0<br \/>- Represent a premium automotive brand with professionalism, courtesy, and attention to customer satisfaction\u00a0<br \/>- Reinforce brand value while identifying customer concerns or hesitations, especially around pricing and product preferences\u00a0<br \/>- Collect key insights and summarize interactions in a clear, structured format to support retailer sales teams\u00a0<br \/>- Maintain consistency and relationship continuity by managing both follow-up and offer-related calls with the same prospects\u00a0<br \/>- Ensure all customer interactions align with the quality standards and premium positioning of the brand.\u00a0<\/p><br \/><p><b>Your qualifications\u00a0\u00a0<\/b><\/p><p>We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.\u00a0\u00a0<\/p><br \/><p><b>Concentrix is a great match if you:\u00a0\u00a0<\/b><\/p><p>- Are bilingual or proficient in French and English<br \/>- Hold a high school diploma (minimum), with a preferred background in business, communications, or automotive studies\u00a0<br \/>- Bring experience in customer service or sales \u2014 ideally within the automotive or luxury sectors\u00a0<br \/>- Communicate clearly and confidently, especially with executive-level or high-end clientele\u00a0<br \/>- Demonstrate a strong interest in the automotive industry and premium products\u00a0<br \/>- Are structured, professional, and discreet in handling sensitive topics like pricing or commercial offers\u00a0<br \/>- Are comfortable following a detailed, scripted call approach and submitting written reports post-interaction.\u00a0<br \/>\u00a0<\/p><p>Don\u2019t meet every requirement? No worries. We\u2019re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don\u2019t check every box, we still encourage you to apply. We\u2019ll do our best to match you with the right job, whether it\u2019s this one or another role.\u00a0\u00a0<\/p><br \/><p><b>What\u2019s in it for you\u00a0\u00a0<\/b><\/p><p>We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. That\u2019s why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for our teams, our customers, and YOU.\u00a0\u00a0<\/p><br \/><p>- Full-time 39 hours\/week, permanent contract: rotative between Monday - Saturday 09.00 - 20.00<br \/>- Salary 19.623,94 euros gross\/year &#43; up to 3.000 euros gross\/year in bonus &#43; private medical insurance<br \/>- Central location in Barcelona \u00a0<br \/>- Full paid training on the company and the project you&#39;ll be working on \u00a0<br \/>- Career development programs, specialized courses\u00a0\u00a0<\/p><br \/><p><b>Experience the best version of you!\u00a0\u00a0<\/b><\/p><p>At Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.\u00a0\u00a0<\/p><br \/><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d\u00a0\u00a0<\/p><br \/><p><i>Concentrix is an equal opportunity employer\u00a0\u00a0<\/i><\/p><p><i>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. 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Das trifft sich gut!<br \/><\/strong>Den Rest bringen wir dir bei. Starte jetzt als <strong>Call Center Agent \/ Kundenberater (m\/w\/d<\/strong><strong>)<\/strong> - auch ohne Erfahrung.<\/p>\\n<p><strong>Das Wichtigste zuerst<\/strong><\/p>\\n<ul>\\n<li>Start: ab sofort<\/li>\\n<li>Vollzeit<\/li>\\n<li>Standort: Hamm<\/li>\\n<li>Spannende Branchen<\/li>\\n<li>unterschiedliche Arbeitszeitmodelle und verschiedene Servicezeiten<\/li>\\n<li>Inbound oder Outbound<\/li>\\n<li>Quereinsteiger willkommen!<\/li>\\n<li>Unterst&uuml;tzung durch moderne KI-Tools<\/li>\\n<li><strong> <\/strong>Unbefristeter Arbeitsvertrag&nbsp;<\/li>\\n<\/ul>\\n<p data-pm-slice=\\\"1 1 []\\\"><strong>Das erwartet dich<br \/><\/strong>Du bist der erste Ansprechpartner bei unterschiedlichen Kundenanfragen, ob telefonisch, per E-Mail oder Chat.<br \/>Immer mit dabei: Unsere KI-Tools, die dir Routineaufgaben abnehmen und dir Zeit verschaffen, denn <strong>KI ist bei uns kein Ersatz &ndash; sondern dein Teamkollege.<\/strong><\/p>\\n<p><strong><br \/>Dein Alltag<\/strong><\/p>\\n<ul>\\n<li><strong>Bearbeite Kundenanfragen und -w&uuml;nsche<\/strong>&nbsp;<\/li>\\n<li>Dokumentiere die Kommunikation in der <strong>Kundendatenbank<\/strong><\/li>\\n<li><strong>Finde L&ouml;sungen<\/strong> &ndash; auch wenn&rsquo;s mal knifflig wird<\/li>\\n<li><strong>Nutze moderne Tools<\/strong>, die dich smarter und besser machen<\/li>\\n<\/ul>\\n<p>Mal ganz leicht. 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Hierzu bieten wir individuelle Unterst&uuml;tzung an, um den f&uuml;r dich passenden Arbeitsplatz zu schaffen.<\/em>&nbsp;<\/p>\\n<p><strong>Arbeitserlaubnis<\/strong>&nbsp;<\/p>\\n<p>Gem&auml;&szlig; deutschem Recht werden f&uuml;r diese Stelle nur Bewerber ber&uuml;cksichtigt, die &uuml;ber eine g&uuml;ltige Arbeitserlaubnis in Deutschland verf&uuml;gen.&nbsp;<\/p>\\n<\/div>\\n<p>#EMEACNX<br \/>#AGENTCNX<\/p>\",\"ats_external_id\":\"DE-1195\",\"location\":\"Hamm, Nordrhein-Westfalen\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-19T01:59:14.867+02:00\",\"created_at\":\"2026-10-02T10:57:25.329+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-dach1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMTk1?\",\"apply_url\":\"https:\/\/concentrix-dach1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMTk1\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":\"telecommunications\",\"contract_type\":\"permanent\",\"locale\":\"de\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-dach1\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":\"1\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"528\",\"campaign_id\":\"3017\",\"campaign_title\":\"GTM-Falkirk Generic\",\"campaign_type\":\"job_application\",\"job_title\":\"Inbound Advisor\",\"street\":\"1 Central Park Avenue, Central Business Park\",\"address\":\"1 Central Park Avenue, Central Business Park\",\"city\":\"FALKIRK\",\"state\":\"LARBERT\",\"postal_code\":\"FK5 4RX\",\"region\":\"United Kingdom\",\"country\":\"United Kingdom\",\"short_description\":\"Join Concentrix Today!\",\"long_description\":\"<p><strong>Customer Sales, Service &amp; Technical Support Advisor<\/strong><\/p>\\n<p><strong>\ud83d\udccd Falkirk (Central Business Park, Larbert)<\/strong><br \/><strong>\ud83d\udcb0 &pound;26,520 per annum + Uncapped Monthly Bonus<\/strong><br \/><strong>\ud83d\udd52 Permanent | Full Time | 40 Hours per Week | Rotational shifts <\/strong>between<strong> 8am &ndash; 9pm<\/strong><\/p>\\n<p><strong>Help People Stay Connected. Build a Career You'll Be Proud Of.<\/strong><\/p>\\n<p>Looking for a role where you can help people, develop new skills and earn bonus for great performance?<\/p>\\n<p>Join Concentrix and become part of a supportive team helping customers of one of the UK's leading telecommunications providers. Every day, you'll help people resolve issues, get the most from their services and find solutions that fit their needs.<\/p>\\n<p>Whether you're experienced in customer service, retail, hospitality, care, sales or looking for a fresh challenge, we'll provide the training and support you need to succeed.<\/p>\\n<p><strong>Why Join Us?<\/strong><\/p>\\n<p>\u2705 &pound;26,520 salary paid monthly<\/p>\\n<p>\u2705 Uncapped monthly bonus<\/p>\\n<p>\u2705 Full paid training and ongoing coaching<\/p>\\n<p>\u2705 Clear career progression opportunities<\/p>\\n<p>\u2705 Discounted broadband, TV and mobile packages<\/p>\\n<p>\u2705 Family &amp; friends discounts<\/p>\\n<p>\u2705 Employee Assistance Programme<\/p>\\n<p>\u2705 Free onsite parking<\/p>\\n<p>\u2705 Inclusive and supportive workplace culture<\/p>\\n<p><strong>What You'll Be Doing<\/strong><\/p>\\n<p>As a Customer Sales, Service &amp; Technical Support Advisor, you'll support customers with:<\/p>\\n<ul>\\n<li>Billing and account enquiries<\/li>\\n<li>Mobile and broadband services<\/li>\\n<li>Technical troubleshooting and guidance<\/li>\\n<li>Contract renewals and upgrades<\/li>\\n<li>Payments and account management<\/li>\\n<li>Product and service information<\/li>\\n<\/ul>\\n<p>Every interaction is an opportunity to create a positive experience. You'll listen carefully, understand customer needs and provide personalised solutions that make a real difference.<\/p>\\n<p><strong>Helping Customers Get More From Their Services<\/strong><\/p>\\n<p>Using effective questioning and active listening skills, you'll uncover what's important to each customer and recommend products, services, upgrades or features that could enhance their experience.<\/p>\\n<p>Whether that's helping someone save money, gain access to additional features, improve connectivity or find a package that's a better fit for their lifestyle, you'll focus on solutions that genuinely add value.<\/p>\\n<p>This isn't about high-pressure selling. It's about understanding customer needs, building trust and helping people make informed decisions.<\/p>\\n<p>Alongside delivering great service, you'll work towards customer experience, quality and sales goals, with the opportunity to earn an uncapped monthly bonus based on your success.<\/p>\\n<p><strong>What We're Looking For<\/strong><\/p>\\n<p>We're interested in people, not perfect CVs.<\/p>\\n<p>You don't need telecommunications experience because we'll provide all the training you need.<\/p>\\n<p>You'll thrive in this role if you:<\/p>\\n<ul>\\n<li>Enjoy helping and connecting with others<\/li>\\n<li>Communicate clearly and build rapport easily<\/li>\\n<li>Take time to understand people's needs<\/li>\\n<li>Feel comfortable discussing products and services that may benefit customers<\/li>\\n<li>Enjoy working towards goals as part of a team<\/li>\\n<li>Have a positive and solution-focused mindset<\/li>\\n<li>Are comfortable using technology and learning new systems<\/li>\\n<li>Stay calm and supportive when resolving issues<\/li>\\n<\/ul>\\n<p>Experience in customer service, hospitality, retail, care, administration, contact centres or sales is welcome, but transferable skills and the right attitude are equally important.<\/p>\\n<p><strong>Training &amp; Development<\/strong><\/p>\\n<p>From day one, we'll invest in your success through:<\/p>\\n<ul>\\n<li>Comprehensive paid training<\/li>\\n<li>A supported nesting programme<\/li>\\n<li>Dedicated coaching and mentoring<\/li>\\n<li>Ongoing learning and development opportunities<\/li>\\n<li>Regular feedback and support<\/li>\\n<li>Clear career progression pathways<\/li>\\n<\/ul>\\n<p>Whether you're starting your career, returning to work, changing industries or looking to take the next step, we'll help you grow with us.<\/p>\\n<p><strong>What's In It For You?<\/strong><\/p>\\n<p><strong>Financial Rewards<\/strong><\/p>\\n<ul>\\n<li>&pound;26,520 annual salary<\/li>\\n<li>Uncapped monthly bonus<\/li>\\n<li>Monthly pay<\/li>\\n<li>Refer-a-Friend bonus scheme<\/li>\\n<\/ul>\\n<p><strong>Health &amp; Wellbeing<\/strong><\/p>\\n<ul>\\n<li>Employee Assistance Programme for you and your dependants<\/li>\\n<li>Emotional, legal and financial wellbeing support<\/li>\\n<li>Group Life Assurance<\/li>\\n<li>Pension scheme<\/li>\\n<li>Eyecare vouchers<\/li>\\n<li>Healthcare benefits after qualifying service<\/li>\\n<\/ul>\\n<p><strong>Lifestyle Benefits<\/strong><\/p>\\n<ul>\\n<li>28 days annual leave<\/li>\\n<li>Discounted broadband, TV and mobile packages<\/li>\\n<li>Family and friends discounts<\/li>\\n<li>Discounted gym membership<\/li>\\n<li>Employee discounts with leading brands<\/li>\\n<li>Free onsite parking<\/li>\\n<\/ul>\\n<p><strong>A Workplace Where Everyone Belongs<\/strong><\/p>\\n<p>At Concentrix, we're committed to creating a workplace where everyone feels welcomed, respected and valued.<\/p>\\n<p>We encourage applications from people of all backgrounds and experiences, including those returning to work, changing careers, entering the workplace for the first time or looking for a fresh start.<\/p>\\n<p>We believe diverse perspectives make us stronger and help us deliver better experiences for our customers.<\/p>\\n<p><strong>Working Hours<\/strong><\/p>\\n<ul>\\n<li>40 hours per week<\/li>\\n<li>5 days out of 7<\/li>\\n<li>Rotational shifts between <strong>8:00am and 9:00pm<\/strong><\/li>\\n<li>Monday to Sunday<\/li>\\n<\/ul>\\n<p><strong>Ready to Join Us?<\/strong><\/p>\\n<p>If you're looking for a role where you can learn, grow, earn bonus and make a real difference to customers every day, we'd love to hear from you.<\/p>\\n<p><strong>Apply today and discover what's next with Concentrix in Falkirk.<\/strong><\/p>\\n<p>At Concentrix, we believe great customer experiences start with supported employees. We&rsquo;re proud to offer an inclusive, respectful and flexible working environment where your wellbeing, growth and life outside work truly matter.<\/p>\\n<p><strong>Concentrix is a Disability Confident and equal opportunity employer.<\/strong> We evaluate qualified applicants without regard to race, colour, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status, or any other legally protected characteristic.&nbsp;<\/p>\",\"ats_external_id\":\"3616544664\",\"location\":\"FALKIRK, United Kingdom\",\"job_type\":\"full_time\",\"salary\":\"26520\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-20T23:59:12.886Z\",\"created_at\":\"2026-10-02T09:13:34.079Z\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-uk.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMDE3?\",\"apply_url\":\"https:\/\/concentrix-uk.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMDE3\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":\"telecommunications\",\"contract_type\":\"permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-uk\",\"internal_job_listing\":\"1\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"3\",\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":\"1\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"1436\",\"campaign_id\":\"101\",\"campaign_title\":\"GTM - Bilingual: Arabic\/B2 English - Irbid(Copy - 10\/01\/26  8:26:24)\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Advisor (Arabic\/English)- Irbid\",\"street\":\"JOR Irbid - Irbid Development Zone, Irbid, Jordan Building#4\",\"address\":\"JOR Irbid - Irbid Development Zone, Irbid, Jordan Building#4\",\"city\":\"Irbid\",\"state\":\"Irbid Governorate\",\"postal_code\":\"21410\",\"region\":\"Irbid\",\"country\":\"Jordan\",\"short_description\":\"The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<p><span><span>Are you looking for a career change with a forward-thinking global organization? Come be part of our award-winning company driven by our people from 70&#43; countries where ALL members contribute and support each other\u2019s success and well-being, proudly united as our \u201cgame-changers&#34;. We&#39;re recognized with awards like &#34;World&#39;s Best Workplaces,&#34; \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.<br \/>We\u2019re on the lookout for English-speaking Customer Representatives (on-site) to join our team of game-changers who engage with customers from top brands that could be from tech, finance, travel, fashion, healthcare, or another leading-edge industry.<br \/>We create epic career journeys that empower our people towards greater opportunities and brighter futures. At Concentrix, you belong, you make a difference, and you succeed on your terms.<\/span><\/span><\/p><p><span><span><b>Career growth and personal development:<\/b><\/span><\/span><\/p><p><span><span>This is a great opportunity to reimagine an all-new career journey and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed.<\/span><\/span><\/p><p><span><span>Plus, at Concentrix there\u2019s real career and personal growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That\u2019s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you\u2019ve always envisioned.<\/span><\/span><\/p><p><span><span><b>What you will do in this role:<\/b><\/span><\/span><\/p><p><span><span>In everything we do, we believe in doing right by and for people\u2014our clients, their customers, our people, our community, and our planet.<\/span><\/span><\/p><p><span><span>As a Customer Service Representative on our team, you will:<\/span><\/span><\/p><ul><li><span><span>Review customer requests and expectations and respond to them according to their needs and situations<\/span><\/span><\/li><li><span><span>Manage multichannel interactions (e.g., voice, email, social media, or chat) to ensure a consistent customer experience<\/span><\/span><\/li><li><span><span>Develop your tech skills and learn how to use software solutions that improve people\u2019s lives<\/span><\/span><\/li><li><span><span>Champion better brand experiences for our customers and clients<\/span><\/span><\/li><\/ul><p><span><span><b>Your qualifications:<\/b><\/span><\/span><br \/>\u00a0<\/p><p><span><span>We embrace our game-changers with open arms, people from diverse backgrounds, curious, and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.<\/span><\/span><\/p><p><span><span>Concentrix is a great match if you:<\/span><\/span><\/p><ul><li>Bachelor&#39;s degree or diploma in any related field<\/li><li><span><span>Are proficient or bilingual in Arabic and English (advanced English level)<\/span><\/span><\/li><li><span><span>Are proactive, self-motivated, and solution-oriented \u00a0<\/span><\/span><\/li><li><span><span>Can work rotating and weekend shifts<\/span><\/span><\/li><\/ul><p><span><span>It will be a plus if you:<\/span><\/span><\/p><ul><li><span><span>Have previous experience in Customer Service or Sales<\/span><\/span><\/li><li><span><span>Know how to work with helpdesk systems<\/span><\/span><\/li><\/ul><p><span><span>Don\u2019t meet every requirement? No worries. We\u2019re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don\u2019t check every box, we encourage you to apply anyway. We\u2019ll do our best to match you with the right job, whether it\u2019s this one or another role.<\/span><\/span><\/p><p><span><span><b>What\u2019s in it for you:<\/b><\/span><\/span><\/p><p><span><span>We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. That\u2019s why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for both our teams, our customers, and YOU. And we&#39;ll invest in you to help you reimagine and grow your career.<\/span><\/span><\/p><p><span><span>\u00a0<\/span><\/span><\/p><p><span><span>In this role, we offer benefits that help support your unique lifestyle:<\/span><\/span><\/p><ul><li><span><span>Full-time indefinite contracts<\/span><\/span><\/li><li><span><span>Competitive salary and performance bonus opportunities<\/span><\/span><\/li><li><span><span>Central location in Irbid<\/span><\/span><\/li><li><span><span>Full paid training on the company and the project you\u2019ll be working on<\/span><\/span><\/li><li><span><span>Career development programs, digital learning courses<\/span><\/span><\/li><\/ul><p><span><span><b>Reimagine the best version of you!<\/b><\/span><\/span><\/p><p><span><span>We&#39;re determined to bring our own intelligence, empathy, and experience to the table every day. We invest in our game-changers and the environment they work in, because we know that when people thrive, it has a powerful impact on them, their customers, and their clients\u2019 businesses.<\/span><\/span><\/p><p><span><span>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440,000 game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d<\/span><\/span><\/p><p><span><span><b>Concentrix s an equal opportunity employer\u00a0<\/b><\/span><\/span><\/p><p><span><span><i>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/i><\/span><\/span><\/p><p><span><span><b>\u00a0<\/b><\/span><\/span><\/p><p><span><span><b>Eligibility to work:<\/b><\/span><\/span><\/p><p><span><span>In accordance with Jordan&#39;s law, only applicants who are legally authorized to work in Jordan will be considered for this position.<\/span><\/span><\/p><p><\/p>\",\"ats_external_id\":\"R1498966\",\"location\":\"Irbid, Irbid\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-21T03:59:18.751+04:00\",\"created_at\":\"2026-10-01T20:26:24.408+04:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-met2.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMDE?\",\"apply_url\":\"https:\/\/concentrix-met2.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMDE\/apply?\",\"head_count\":\"1000\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-met2\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"1\",\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":\"0\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"1437\",\"campaign_id\":\"98\",\"campaign_title\":\"GTM - Customer Service Representative Bilingual: Arabic\/English - Amman(Copy - 10\/01\/26  8:22:27)\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Advisor (Arabic\/English) - Amman\",\"street\":\"JOR Amman - 1 Rafiq Al Hariri Ave, Edgo Building, Abdali Boulevard, Amman, Jordan\u00a0\",\"address\":\"JOR Amman - 1 Rafiq Al Hariri Ave, Edgo Building, Abdali Boulevard, Amman, Jordan\u00a0\",\"city\":\"Amman\",\"state\":\"Amman Governorate\",\"postal_code\":\"11190\",\"region\":\"Amman\",\"country\":\"Jordan\",\"short_description\":\"Join Concentrix Team today!\",\"long_description\":\"<p><span><span>Are you looking for a career change with a forward-thinking global organization? Come be part of our award-winning company driven by our people from 70&#43; countries where ALL members contribute and support each other\u2019s success and well-being, proudly united as our \u201cgame-changers&#34;. We&#39;re recognized with awards like &#34;World&#39;s Best Workplaces,&#34; \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.<br \/>We\u2019re on the lookout for English-speaking Customer Representatives (on-site) to join our team of game-changers who engage with customers from top brands that could be from tech, finance, travel, fashion, healthcare, or another leading-edge industry.<br \/>We create epic career journeys that empower our people towards greater opportunities and brighter futures. At Concentrix, you belong, you make a difference, and you succeed on your terms.<\/span><\/span><\/p><p><span><span><b>Career growth and personal development:<\/b><\/span><\/span><\/p><p><span><span>This is a great opportunity to reimagine an all-new career journey and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed.<\/span><\/span><\/p><p><span><span>Plus, at Concentrix there\u2019s real career and personal growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That\u2019s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you\u2019ve always envisioned.<\/span><\/span><\/p><p><span><span><b>What you will do in this role:<\/b><\/span><\/span><\/p><p><span><span>In everything we do, we believe in doing right by and for people\u2014our clients, their customers, our people, our community, and our planet.<\/span><\/span><\/p><p><span><span>As a Customer Service Representative on our team, you will:<\/span><\/span><\/p><ul><li><span><span>Review customer requests and expectations and respond to them according to their needs and situations<\/span><\/span><\/li><li><span><span>Manage multichannel interactions (e.g., voice, email, social media, or chat) to ensure a consistent customer experience<\/span><\/span><\/li><li><span><span>Develop your tech skills and learn how to use software solutions that improve people\u2019s lives<\/span><\/span><\/li><li><span><span>Champion better brand experiences for our customers and clients<\/span><\/span><\/li><\/ul><p><span><span><b>Your qualifications:<\/b><\/span><\/span><br \/>\u00a0<\/p><p><span><span>We embrace our game-changers with open arms, people from diverse backgrounds, curious, and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.<\/span><\/span><\/p><p><span><span>Concentrix is a great match if you:<\/span><\/span><\/p><ul><li>Bachelor&#39;s degree or diploma in any related field<\/li><li><span><span>Are proficient or bilingual in Arabic and English \u00a0<\/span><\/span><\/li><li><span><span>Are proactive, self-motivated, and solution-oriented \u00a0<\/span><\/span><\/li><li><span><span>Can work rotating and weekend shifts<\/span><\/span><\/li><\/ul><p><span><span>It will be a plus if you:<\/span><\/span><\/p><ul><li><span><span>Have previous experience in Customer Service or Sales<\/span><\/span><\/li><li><span><span>Know how to work with helpdesk systems<\/span><\/span><\/li><\/ul><p><span><span>Don\u2019t meet every requirement? No worries. We\u2019re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don\u2019t check every box, we encourage you to apply anyway. We\u2019ll do our best to match you with the right job, whether it\u2019s this one or another role.<\/span><\/span><\/p><p><span><span><b>What\u2019s in it for you:<\/b><\/span><\/span><\/p><p><span><span>We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. That\u2019s why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for both our teams, our customers, and YOU. And we&#39;ll invest in you to help you reimagine and grow your career.<\/span><\/span><\/p><p><span><span>\u00a0<\/span><\/span><\/p><p><span><span>In this role, we offer benefits that help support your unique lifestyle:<\/span><\/span><\/p><ul><li><span><span>Full-time indefinite contracts<\/span><\/span><\/li><li><span><span>Competitive salary and performance bonus opportunities<\/span><\/span><\/li><li><span><span>Central location in Amman<\/span><\/span><\/li><li><span><span>Full paid training on the company and the project you\u2019ll be working on<\/span><\/span><\/li><li><span><span>Career development programs, digital learning courses<\/span><\/span><\/li><\/ul><p><span><span><b>Reimagine the best version of you!<\/b><\/span><\/span><\/p><p><span><span>We&#39;re determined to bring our own intelligence, empathy, and experience to the table every day. We invest in our game-changers and the environment they work in, because we know that when people thrive, it has a powerful impact on them, their customers, and their clients\u2019 businesses.<\/span><\/span><\/p><p><span><span>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440,000 game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d<\/span><\/span><\/p><p><span><span><b>Concentrix s an equal opportunity employer\u00a0<\/b><\/span><\/span><\/p><p><span><span><i>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/i><\/span><\/span><\/p><p><span><span><b>\u00a0<\/b><\/span><\/span><\/p><p><span><span><b>Eligibility to work:<\/b><\/span><\/span><\/p><p><span><span>In accordance with Jordan&#39;s law, only applicants who are legally authorized to work in Jordan will be considered for this position.<\/span><\/span><\/p>\",\"ats_external_id\":\"R1491197\",\"location\":\"Amman, Amman\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-21T03:59:18.665+04:00\",\"created_at\":\"2026-10-01T20:22:27.663+04:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-met2.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC85OA?\",\"apply_url\":\"https:\/\/concentrix-met2.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC85OA\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-met2\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"1\",\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":\"0\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"942\",\"campaign_id\":\"27256\",\"campaign_title\":\"Consultant, Analytic Consulting (TCF) R1768127\",\"campaign_type\":\"job_application\",\"job_title\":\"Databricks - Data Engineer (IC)\",\"street\":\"ESP Work-at-Home\",\"address\":\"ESP Work-at-Home\",\"city\":\"ESP\",\"state\":\"A Coruna\",\"postal_code\":\".\",\"region\":null,\"country\":\"Spain\",\"short_description\":\"We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. \\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nIn our Information Technology and Global Security team, you will deliver the latest technology infrastructure, transformative software solutions and industry-leading global security for our staff and clients. You will work with the best in the world to design, implement and strategize IT, security, application development, innovation, and solutions in today\u2019s hyperconnected world. You will be part of the technology team that is core to our vision of develop, build and run the future of Integrated Services.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nWe embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p>We are seeking a talented and motivated Databricks Engineer to join our Analytics Technology team. In this role, you will design, develop, and optimize scalable data solutions that power business intelligence, advanced analytics, reporting, and AI-driven initiatives across the organization.<\/p><br \/><p>You will work closely with data engineers, analysts, architects, software developers, and business stakeholders to deliver reliable, high-quality data products that enable data-driven decision making. The ideal candidate combines strong expertise in the Databricks Lakehouse Platform, modern cloud-based data architectures, and data engineering best practices. Experience with .NET\/C# development is highly desirable and will support seamless integration between enterprise applications and modern data platforms.<\/p><br \/><p>This is an excellent opportunity for a data professional who enjoys solving complex business challenges, building scalable solutions, and contributing to the evolution of a modern analytics ecosystem.<\/p><br \/><p><b>Key Responsibilities:<\/b><\/p><ul><li>Design, develop, and maintain scalable and efficient data pipelines using Databricks and cloud-native technologies.<\/li><li>Build and optimize ETL\/ELT processes for structured, semi-structured, and unstructured datasets.<\/li><li>Develop robust data models, data quality frameworks, and monitoring solutions to ensure platform reliability.<\/li><li>Support advanced analytics, machine learning, AI initiatives, and enterprise reporting through high-quality data products.<\/li><li>Collaborate with business stakeholders and technical teams to translate requirements into scalable technical solutions.<\/li><li>Troubleshoot data platform issues, identify performance bottlenecks, and implement effective resolutions.<\/li><li>Contribute to CI\/CD processes, automation initiatives, and infrastructure-as-code practices.<\/li><li>Ensure adherence to data governance, security, compliance, and operational best practices.<\/li><li>Participate in architectural discussions and drive continuous improvement across the data platform.<\/li><\/ul><br \/><p><b>Required Qualifications:<\/b><\/p><ul><li>Bachelor&#39;s degree in Computer Science, Information Systems, Engineering, or a related discipline, or equivalent practical experience.<\/li><li>Hands-on experience with Databricks and modern data engineering methodologies.<\/li><li>Strong experience developing data pipelines using Python, Spark, and PySpark.<\/li><li>Experience working with cloud platforms, preferably Microsoft Azure.<\/li><li>Strong SQL skills and understanding of data warehousing concepts.<\/li><li>Experience with source control and collaboration tools such as Git.<\/li><li>Knowledge of data modeling, performance optimization, and data quality management.<\/li><li>Strong analytical, troubleshooting, and problem-solving skills.<\/li><li>Excellent communication skills and the ability to work effectively within global teams.<\/li><li>Ability to work independently with minimal supervision and translate business requirements into technical solutions.<\/li><\/ul><br \/><p><b>Preferred Qualifications:<\/b><\/p><ul><li>Experience with Azure Databricks and the Microsoft data ecosystem.<\/li><li>Knowledge of Delta Lake, Unity Catalog, and Lakehouse architecture principles.<\/li><li>Experience with orchestration tools such as Azure Data Factory, Apache Airflow, or similar platforms.<\/li><li>Understanding of DevOps practices, CI\/CD pipelines, and automation frameworks.<\/li><li>Experience developing APIs or backend services using .NET\/C#.<\/li><li>Familiarity with Power BI or similar business intelligence tools.<\/li><li>Experience supporting AI, machine learning, or advanced analytics workloads.<\/li><li>Knowledge of containerization technologies such as Docker and Kubernetes.<\/li><\/ul><p>Technical Environment<\/p><p><b>Data &amp; Analytics<\/b><\/p><ul><li>Databricks<\/li><li>Azure Databricks<\/li><li>PySpark<\/li><li>Spark SQL<\/li><li>Delta Lake<\/li><li>Unity Catalog<\/li><li>SQL<\/li><li>Python<\/li><\/ul><p><b>Cloud &amp; Data Integration<\/b><\/p><ul><li>Microsoft Azure<\/li><li>Azure Data Factory<\/li><li>Azure Storage<\/li><\/ul><p><b>Development &amp; DevOps<\/b><\/p><ul><li>Git<\/li><li>Azure DevOps<\/li><li>CI\/CD<\/li><li>.NET<\/li><li>C#<\/li><li>REST APIs<\/li><\/ul><p><b>Modern Platform Technologies<\/b><\/p><ul><li>Docker<\/li><li>Kubernetes<\/li><li>Power BI<\/li><\/ul><p><b><br \/>What Success Looks Like:<\/b><\/p><ul><li>Delivering scalable, reliable, and high-performing data solutions that drive business insights.<\/li><li>Improving data pipeline performance, quality, and operational efficiency.<\/li><li>Promoting engineering best practices, automation, and governance standards.<\/li><li>Building strong partnerships with analytics, engineering, and business teams.<\/li><li>Contributing to the organization&#39;s long-term modern data and analytics strategy.<br \/><\/li><\/ul><p><b>Why Join Us?<\/b><\/p><p>You will have the opportunity to work with modern cloud technologies, large-scale datasets, and cutting-edge analytics solutions in a collaborative and innovative environment. Your contributions will directly support data-driven decision making and help shape the future of our enterprise data platform.<\/p><br \/>\",\"ats_external_id\":\"R1768127\",\"location\":\"ESP, A Coruna\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-12T20:53:43.961+08:00\",\"created_at\":\"2026-10-01T20:06:04.879+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNzI1Ng?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Work-at-Home\/Databricks---Data-Engineer--IC-_R1768127\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Analytic Consulting\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"b67da9176e3d1063315ebe8c0e6e7e0c\",\"descriptor\":\"Concentrix CVG Servicios Inform\u00e1ticos, SL\",\"reference_id\":\"YES01\",\"organization_reference_id\":\"YES01\"},\"language\":[],\"location\":{\"city\":\"ESP\",\"state\":\"A Coruna\",\"country\":{\"wid\":\"bd34c524a6a04ae6915f5d96fa086199\",\"iso2\":\"ES\",\"iso3\":\"ESP\",\"descriptor\":\"Spain\",\"iso_numeric\":\"724\"},\"postal_code\":\".\",\"primary_location\":{\"id\":\"ES-WAH-DRECT-Y0\",\"wid\":\"b67da9176e3d1062f9e437fea91dc35c\",\"descriptor\":\"ESP Work-at-Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"wid\":\"0903fb161c391001a4f152169fa70002\",\"address\":\"barbara.wajda@concentrix.com\"},\"last_name\":\"Wajda\",\"first_name\":\"Barbara\"},\"categories\":[{\"id\":\"CF Analytic Consulting\",\"wid\":\"0227dc387a09016eacd5e6a5f065830f\",\"descriptor\":\"Analytic Consulting\"}],\"recruiters\":[{\"id\":\"102070342\",\"wid\":\"c18eedc154b510018e4ee9805d9f0000\",\"descriptor\":\"Barbara Wajda (102070342)\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JT0381\",\"wid\":\"a731d02c7d2e1010b7996f35fe7c0000\",\"descriptor\":\"Consultant, Analytic Consulting (TCF)\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-389589\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Work-at-Home\/Databricks---Data-Engineer--IC-_R1768127\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Work-at-Home\/Databricks---Data-Engineer--IC-_R1768127\/apply\",\"job_requisition_id\":\"R1768127\"}],\"organizations\":[{\"wid\":\"66c6977e32281010d44dce5cf00d0000\",\"descriptor\":\"W0ZV1N Gpo Voc\",\"reference_id\":\"W0ZV1N\",\"custom_reference_id\":\"W0ZV1N\"},{\"wid\":\"465c3b0b36071010d3c2275bbcd00000\",\"descriptor\":\"23003 - 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Super.com DBN\",\"campaign_type\":\"job_application\",\"job_title\":\"USA Customer Service Advisor\",\"street\":\"2 Ncondo Place, Ridgeside Drive, Umhlanga Ridge\",\"address\":\"2 Ncondo Place, Ridgeside Drive, Umhlanga Ridge\",\"city\":\"Durban\",\"state\":\"Kwazulu-Natal\",\"postal_code\":\"4319\",\"region\":\"Durban\",\"country\":\"South Africa\",\"short_description\":\"Join us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p>We're Concentrix. The global technology and services leader that powers the world&rsquo;s best brands, today and into the future. We&rsquo;re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we&rsquo;re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.<\/p>\\n<p>Our game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/p>\\n<h2>Position Summary<\/h2>\\n<p class=\\\"mb-2 whitespace-pre-wrap\\\">Looking for an opportunity to build a career in the service industry? Join Concentrix as a <strong>Customer Service Advisor<\/strong> in our vibrant <strong>Durban<\/strong> office, supporting an internationally innovative campaign in an on-site environment.<\/p>\\n<p class=\\\"mb-2 whitespace-pre-wrap\\\">In this role, you&rsquo;ll help customers resolve queries, manage escalated cases, and deliver positive customer experiences with professionalism, care, and confidence. This opportunity offers a <strong>base salary of R8 000<\/strong>, a <strong>guaranteed campaign allowance of R1 000<\/strong>, and performance-based incentives.<\/p>\\n<h2>What you will do in this role<\/h2>\\n<p class=\\\"mb-2 whitespace-pre-wrap\\\">In everything we do, we believe in doing right by and for people &ndash; our clients, their customers, our people, our community, and our planet.<\/p>\\n<p class=\\\"mb-2 whitespace-pre-wrap\\\"><strong>As a Customer Service Advisor, you will:<\/strong><\/p>\\n<ul>\\n<li>Take ownership of high-profile and escalated cases from start to resolution<\/li>\\n<li>Manage work orders within agreed business SLAs<\/li>\\n<li>Assess health and safety risks and take a proactive approach to help mitigate risks to the client&rsquo;s business<\/li>\\n<li>Consistently apply agreed behavioural, quality, and compliance standards<\/li>\\n<li>Share knowledge, updates, and best practices with colleagues<\/li>\\n<li>Communicate campaign-relevant information to colleagues, customers, and managers<\/li>\\n<li>Develop and maintain up-to-date knowledge of the campaign<\/li>\\n<li>Work toward first contact resolution in every customer interaction<\/li>\\n<li>Protect information security and follow the correct processes when raising concerns<\/li>\\n<li>Provide excellent customer experiences at all times<\/li>\\n<li>Verify and update customer information accurately<\/li>\\n<li>Proactively offer solutions to customer questions, issues, or concerns<\/li>\\n<\/ul>\\n<h2>Your qualifications<\/h2>\\n<p class=\\\"mb-2 whitespace-pre-wrap\\\">We embrace our game-changers with open arms: people from diverse backgrounds who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.<\/p>\\n<p class=\\\"mb-2 whitespace-pre-wrap\\\"><strong>Concentrix is a great match if you:<\/strong><\/p>\\n<ul>\\n<li>Have a minimum of <strong>12 months of international BPO call centre experience<\/strong><\/li>\\n<li>Are <strong>credit-clear<\/strong><\/li>\\n<li>Have passed <strong>Grade 12<\/strong><\/li>\\n<li>Can work shifts in a <strong>24-hour environment<\/strong><\/li>\\n<li>Are proficient in English verbal and written communication<\/li>\\n<li>Are motivated, dependable, and able to take ownership of responsibilities<\/li>\\n<li>Can manage customer conversations with patience, clarity, and professionalism<\/li>\\n<li>Are comfortable working in a fast-paced, service-focused environment<\/li>\\n<li>Enjoy solving problems and supporting positive customer outcomes<\/li>\\n<\/ul>\\n<p class=\\\"mb-2 whitespace-pre-wrap\\\"><strong>It will be a plus if you:<\/strong><\/p>\\n<ul>\\n<li>Have experience in <strong>travel, e-commerce, retail, or fintech<\/strong><\/li>\\n<li>Have experience managing escalated customer queries<\/li>\\n<li>Are comfortable learning new systems, processes, and campaign updates quickly<\/li>\\n<\/ul>\\n<h2>What's in it for you<\/h2>\\n<p class=\\\"mb-2 whitespace-pre-wrap\\\">We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW.<\/p>\\n<p class=\\\"mb-2 whitespace-pre-wrap\\\"><strong>In this role, we offer benefits that help support your unique lifestyle:<\/strong><\/p>\\n<ul>\\n<li>Monthly salary of <strong>R8 000<\/strong><\/li>\\n<li>Guaranteed campaign allowance of <strong>R1 000<\/strong><\/li>\\n<li>Up to <strong>R3 000<\/strong> incentive based on performance<\/li>\\n<li>Choice between <strong>Medical Aid<\/strong> or <strong>Medical Insurance<\/strong><\/li>\\n<li>Medical Aid covers the employee<\/li>\\n<li>Medical Insurance covers the employee and 2 dependents<\/li>\\n<li>Retirement fund<\/li>\\n<li>2.5% employer contribution and 2.5% employee contribution<\/li>\\n<li>Subsidized transport provided between <strong>7 pm and 6 am<\/strong><\/li>\\n<li>Employee transport contribution capped at <strong>R350<\/strong><\/li>\\n<li>Group life cover<\/li>\\n<li>Employee Assistance Programme, EAP<\/li>\\n<li>Access to financial well-being sessions, will-writing sessions, and stress management sessions<\/li>\\n<li>Team building and upskilling training opportunities<\/li>\\n<li>Interactive and inclusive company culture<\/li>\\n<\/ul>\\n<h2>Power the best version of you!<\/h2>\\n<p class=\\\"mb-2 whitespace-pre-wrap\\\">At Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.<\/p>\\n<p class=\\\"mb-2 whitespace-pre-wrap\\\">If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<h2>Eligibility to work<\/h2>\\n<p class=\\\"mb-2 whitespace-pre-wrap\\\">In accordance with South African law, only applicants who are legally authorized to work in South Africa will be considered for this position, and the appointment will be made in line with the company&rsquo;s EE Plan.<\/p>\\n<h2>Disclaimer<\/h2>\\n<p class=\\\"mb-2 whitespace-pre-wrap\\\">The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p>\\n<p class=\\\"mb-2 whitespace-pre-wrap\\\">Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, colour, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status, or any other legally protected characteristic.<\/p>\",\"ats_external_id\":\"ZA-3015\",\"location\":\"Durban, Durban\",\"job_type\":\"full_time\",\"salary\":\"8000\",\"salary_type\":\"monthly\",\"salary_currency\":\"ZAR\",\"updated_at\":\"2026-10-20T23:59:12.872Z\",\"created_at\":\"2026-10-01T16:07:09.604Z\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-uk.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMDE1?\",\"apply_url\":\"https:\/\/concentrix-uk.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMDE1\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":\"telecommunications\",\"contract_type\":\"permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-uk\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"25\",\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"3\",\"auto_call\":\"0\",\"on_erp_listing\":\"1\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"1524\",\"campaign_id\":\"1152\",\"campaign_title\":\"Advisor II, Customer Service - Bilingual R1769101\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Representative (Dutch-speaking) - Hybrid LP02\",\"street\":\"ESP Valencia - Av. d'Arag\u00f3, 30\",\"address\":\"ESP Valencia - Av. d'Arag\u00f3, 30\",\"city\":\"Valencia\",\"state\":\"Valencia\",\"postal_code\":\"46021\",\"region\":\"Valencia\",\"country\":\"Spain\",\"short_description\":\"  .\",\"long_description\":\"<p><b>Experience the power of a game-changing career\u00a0<\/b>\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p>Ready to ditch the ordinary and embrace the extraordinary? We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries.\u00a0\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p>If you\u2019re looking to grow and be inspired, as a <b>Customer Service Representative in Barcelona (hybrid),<\/b> you will be part of our team of game-changers who are powering the brands of the future in the automotive industry.\u00a0<\/p><p><b>\u00a0<\/b>\u00a0<\/p><p><b>Career growth and personal development\u00a0<\/b>\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p>This is a great opportunity to experience the power of what\u2019s next and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed.\u00a0\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p><b>What you will do in this role\u00a0<\/b>\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p>In everything we do, we believe in doing right by and for people \u2013 our clients, their customers, our people, our community, and our planet.\u00a0\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p>As a <b>Customer Service Representative<\/b> on our team, you will:\u00a0\u00a0\u00a0<\/p><p>- Take incoming customer contacts (via telephone, email, chat other automated alerts) and solve users\u2019 demands\u00a0<br \/>- Log call details onto call management systems and provide response and resolution within SLA\u00a0<br \/>- Maintain service and product knowledge and expertise\u00a0<br \/>-Escalate potential service issues\u00a0<br \/>- Guide customers through the claims process\u00a0<br \/>- Monitor and report on customer service performance\u00a0<br \/>- Keep up to date with all the latest products, processes and policy changes\u00a0<br \/><b>\u00a0<\/b>\u00a0<\/p><p><b>Your qualifications\u00a0<\/b>\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p>We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.\u00a0\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p><b>Concentrix is a great match if you:\u00a0<\/b>\u00a0\u00a0<\/p><p>- Are proficient or bilingual in Dutch plus an advanced level English\u00a0<\/p><p>- Have good disposition to work in a customer service environment\u00a0<br \/>- Have customer care skills \u2013 ability to listen to and understand the customers\u2019 need\u00a0<br \/>- Can take ownership of, and progress calls to resolution or to escalate call to resolution\u00a0<br \/>\u00a0<\/p><p><b>It will be a plus if you have:<\/b>\u00a0<br \/>- Working knowledge of IT Platform, equipment, and applications: Windows\/MS Office\/ internet configuration\u00a0<\/p><br \/><p>Don\u2019t meet every requirement? No worries. We\u2019re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don\u2019t check every box, we still encourage you to apply. We\u2019ll do our best to match you with the right job, whether it\u2019s this one or another role.\u00a0\u00a0\u00a0<\/p><p><b>\u00a0<\/b>\u00a0<\/p><p><b>What\u2019s in it for you\u00a0<\/b>\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p>- 39 hours\/week permanent contract: Monday to Friday: from 08:30 to 17:30<br \/>- Salary 23,900 euros gross\/year &#43; a bonus of up to 1,200 euros gross\/year <br \/>- Central office location in either Barcelona <br \/>- Full paid training on the company and the project you&#39;ll be working on\u00a0<br \/>- Career development programs and specialized courses\u00a0<\/p><p><b>\u00a0<\/b>\u00a0<\/p><p><b>Experience the best version of you!\u00a0<\/b>\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p>At <b>Concentrix<\/b>, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.\u00a0\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d\u00a0\u00a0\u00a0<\/p><p><i>\u00a0<\/i>\u00a0<\/p><p><i>Concentrix is an equal opportunity employer\u00a0<\/i>\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p><i>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/i>\u00a0<\/p>\",\"ats_external_id\":\"R1769101\",\"location\":\"Valencia, Valencia\",\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":\"\",\"salary_currency\":null,\"updated_at\":\"2026-10-21T01:59:14.918+02:00\",\"created_at\":\"2026-10-01T16:04:37.209+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMTUy?\",\"apply_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMTUy\/apply?\",\"head_count\":\"300\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"organization_reference_id\":\"WES05\"},\"language\":[],\"location\":{\"city\":\"Valencia\",\"state\":\"Valencia\",\"country\":{\"wid\":\"bd34c524a6a04ae6915f5d96fa086199\",\"iso2\":\"ES\",\"iso3\":\"ESP\",\"descriptor\":\"Spain\",\"iso_numeric\":\"724\"},\"postal_code\":\"46021\",\"primary_location\":{\"id\":\"ES-VAL-DARAG-01\",\"wid\":\"abb4c0410095101d47a03912228a0000\",\"descriptor\":\"ESP Valencia - Av. d'Arag\u00f3, 30\"}},\"languages\":null,\"recruiter\":{\"email\":{\"wid\":\"dcb05f2e652510040ab1a52868450002\",\"address\":\"jeanpierre.cortas@concentrix.com\"},\"last_name\":\"Cortas\",\"first_name\":\"Jean-Pierre\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"}],\"recruiters\":[{\"id\":\"102539777\",\"wid\":\"da7d7d2449a210103339ccd52b920000\",\"descriptor\":\"Jean-Pierre Cortas (102539777)\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC2949\",\"wid\":\"6504597fb5f701aaf7d917b99416c6cf\",\"descriptor\":\"Advisor II, Customer Service - Bilingual\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-389767\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Valencia---Av-dArag-30\/Customer-Representative--Dutch-speaking----Hybrid-LP02_R1769101\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Valencia---Av-dArag-30\/Customer-Representative--Dutch-speaking----Hybrid-LP02_R1769101\/apply\",\"job_requisition_id\":\"R1769101\"}],\"organizations\":[{\"wid\":\"80767babee88101ee937fa9aca1f0000\",\"descriptor\":\"20090 - Leaseplan - WHSBTSPAIN209\",\"reference_id\":\"WHSBTSPAIN209\",\"custom_reference_id\":\"WHSBTSPAIN209\"},{\"wid\":\"bcbf993a77a1101ef7c9312ccbee0000\",\"descriptor\":\"W0ZMI5 P_Sbt_Spain_Leaseplan\",\"reference_id\":\"W0ZMI5\",\"custom_reference_id\":\"W0ZMI5\"}],\"pay_rate_type\":[],\"hiring_manager\":{\"email\":{\"wid\":\"5c31bebadf84101d5b3c2a3bdd5e0001\",\"address\":\"marleen.gilissen@concentrix.com\"},\"last_name\":\"Gilissen\",\"first_name\":\"Marleen Maria\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1769101\",\"wid\":\"0e2539c721a9103305513a7527a70000\",\"descriptor\":\"R1769101 Customer Representative (Dutch-speaking) - Hybrid LP02 (Open)\"},\"recruiter_group\":[{\"email\":{\"wid\":\"dcb05f2e652510040ab1a52868450002\",\"address\":\"jeanpierre.cortas@concentrix.com\"},\"last_name\":\"Cortas\",\"first_name\":\"Jean-Pierre\"}],\"requisition_type\":null,\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_11\",\"wid\":\"0227dc387a0901268f38556fe1650a39\",\"descriptor\":\"Grade 11\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-spain\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"1\",\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"0\",\"auto_call\":\"0\",\"on_erp_listing\":\"0\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"530\",\"campaign_id\":\"3014\",\"campaign_title\":\"GTM_EMEA_SA_Retention - Sky DBN\",\"campaign_type\":\"job_application\",\"job_title\":\"UK Retention Advisor\",\"street\":\"2 Ncondo Place, Ridgeside Drive, Umhlanga Ridge\",\"address\":\"2 Ncondo Place, Ridgeside Drive, Umhlanga Ridge\",\"city\":\"Durban\",\"state\":\"Kwazulu-Natal\",\"postal_code\":\"4319\",\"region\":\"Durban\",\"country\":\"South Africa\",\"short_description\":\"Join us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p>We're Concentrix. The global technology and services leader that powers the world&rsquo;s best brands, today and into the future. We&rsquo;re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we&rsquo;re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.<\/p>\\n<p>Our game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/p>\\n<h2>Position Summary<\/h2>\\n<p class=\\\"mb-2 whitespace-pre-wrap\\\">Ready to make an impact? Join Concentrix in <strong>Durban <\/strong>as a <strong>Retention Advisor &mdash; Sales\/Customer Service<\/strong> and bring your skills, drive, and ambition to an internationally innovative campaign.<\/p>\\n<p class=\\\"mb-2 whitespace-pre-wrap\\\">In this on-site role, you&rsquo;ll connect with customers, understand their needs, and help them find entertainment solutions that are right for them. With a base salary of <strong>R8 000 + performance incentives<\/strong>, supportive teams, and opportunities to grow, this is your chance to build a career with a global community that celebrates individuality, inclusion, and success.<\/p>\\n<h2>What you will do in this role<\/h2>\\n<p class=\\\"mb-2 whitespace-pre-wrap\\\">In everything we do, we believe in doing right by and for people &ndash; our clients, their customers, our people, our community, and our planet.<\/p>\\n<p class=\\\"mb-2 whitespace-pre-wrap\\\"><strong>As a Retention Advisor, you will:<\/strong><\/p>\\n<ul>\\n<li>Quickly understand customers&rsquo; requirements and create tailored packages that best suit their needs<\/li>\\n<li>Support new customers in choosing the right entertainment provider and help existing customers upgrade or get the most value from their current subscriptions<\/li>\\n<li>Have engaging, meaningful conversations that build trust and support positive customer outcomes<\/li>\\n<li>Stay up to date with products, services, campaigns, and brand updates so you can confidently support customers<\/li>\\n<li>Keep the customer at the heart of every interaction<\/li>\\n<li>Share best practices with colleagues and take part in feedback conversations to keep learning and improving<\/li>\\n<li>Continue developing your skills through learning and development resources<\/li>\\n<li>Deliver exceptional service in every customer interaction<\/li>\\n<li>Follow all compliance guidelines to ensure products are offered to the right customers, in the right way<\/li>\\n<\/ul>\\n<h2>Your qualifications<\/h2>\\n<p class=\\\"mb-2 whitespace-pre-wrap\\\">We embrace our game-changers with open arms, people from diverse backgrounds who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.<\/p>\\n<p class=\\\"mb-2 whitespace-pre-wrap\\\"><strong>Concentrix is a great match if you:<\/strong><\/p>\\n<ul>\\n<li>Have <strong>1 year of call centre experience<\/strong> and\/or <strong>6 months of direct sales experience<\/strong> excluding retail clothing, or collections and customer service experience<\/li>\\n<li>Have passed <strong>Grade 12 or NQF4<\/strong><\/li>\\n<li>Have a minimum <strong>B2 English language level<\/strong>, including email writing ability and computer literacy<\/li>\\n<li>Communicate clearly, professionally, and confidently with customers<\/li>\\n<li>Have a passion for sales while always putting the customer first<\/li>\\n<li>Thrive in a target-driven environment and take ownership of your performance to meet expected KPIs<\/li>\\n<li>Naturally deliver exceptional service and are committed to doing the right thing for customers<\/li>\\n<li>Are resilient, flexible, and able to think creatively when solving customer needs<\/li>\\n<li>Are confident in a fast-paced environment and able to adapt to changing requirements<\/li>\\n<li>Build relationships quickly and communicate with empathy, positivity, and professionalism<\/li>\\n<li>Are passionate about seeing customer challenges through to resolution<\/li>\\n<\/ul>\\n<p class=\\\"mb-2 whitespace-pre-wrap\\\"><strong>It will be a plus if you:<\/strong><\/p>\\n<ul>\\n<li>Have experience working in retention, upselling, customer loyalty, telecommunications, entertainment, or subscription-based services<\/li>\\n<li>Have experience working in a performance-led sales or customer service environment<\/li>\\n<li>Are comfortable learning new systems, products, and campaign updates quickly<\/li>\\n<\/ul>\\n<h2>What's in it for you<\/h2>\\n<p class=\\\"mb-2 whitespace-pre-wrap\\\">We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW.<\/p>\\n<p class=\\\"mb-2 whitespace-pre-wrap\\\"><strong>In this role, we offer benefits that help support your unique lifestyle:<\/strong><\/p>\\n<ul>\\n<li>Base salary of <strong>R8 000 + performance incentives<\/strong><\/li>\\n<li>Choice between <strong>Medical Aid<\/strong> or <strong>Medical Insurance<\/strong>\\n<ul>\\n<li>Medical Aid covers the employee<\/li>\\n<li>Medical Insurance covers the employee and 2 dependents<\/li>\\n<\/ul>\\n<\/li>\\n<li><strong>Pension fund<\/strong>\\n<ul>\\n<li>2.5% employer contribution and 2.5% employee contribution<\/li>\\n<\/ul>\\n<\/li>\\n<li>Subsidized transport provided between <strong>7 pm and 6 am<\/strong><\/li>\\n<li><strong>Night shift allowance <\/strong>for all hours worked between <strong>6 pm and 6 am<\/strong><\/li>\\n<li>Employee Assistance Programme, EAP<\/li>\\n<li>Group life cover<\/li>\\n<li>Access to financial well-being sessions, will-writing sessions, and stress management sessions<\/li>\\n<li>Team building and upskilling training opportunities<\/li>\\n<li>Interactive and inclusive company culture<\/li>\\n<\/ul>\\n<h2>Power the best version of you!<\/h2>\\n<p class=\\\"mb-2 whitespace-pre-wrap\\\">At Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.<\/p>\\n<p class=\\\"mb-2 whitespace-pre-wrap\\\">If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<h2>Eligibility to work<\/h2>\\n<p class=\\\"mb-2 whitespace-pre-wrap\\\">In accordance with South African law, only applicants who are legally authorized to work in South Africa will be considered for this position, and the appointment will be made in line with the company&rsquo;s EE Plan.<\/p>\\n<h2>Disclaimer<\/h2>\\n<p class=\\\"mb-2 whitespace-pre-wrap\\\">The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p>\\n<p class=\\\"mb-2 whitespace-pre-wrap\\\">Concentrix is an equal opportunity employer. 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Its main goal is to provide the best service possible. 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We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur gamechangers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\n Join us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p><span style=\\\"color:#000000\\\"><b>Title: Databricks Engineer<\/b><\/span><\/p><p><span style=\\\"color:#000000\\\"><b>Location: Remote in USA<\/b><\/span><\/p><p><span style=\\\"color:#000000\\\">\u00a0<\/span><\/p><p><span style=\\\"color:#000000\\\">Working hours in EST<\/span><\/p><p><span style=\\\"color:#000000\\\"><b>Required certification: Active Databricks Certified Data Engineer Associate certification.<\/b>\u00a0<\/span><\/p><p><span style=\\\"color:#000000\\\">\u00a0<\/span><\/p><p><span style=\\\"color:#000000\\\"><b>Role Summary<\/b>\u00a0<\/span><\/p><p><span style=\\\"color:#000000\\\">The Data Engineer is responsible for building, maintaining, and supporting data solutions on the Databricks Data Intelligence Platform running on Microsoft Azure, AWS or GCP. The role leverages Databricks, Python, PySpark, and SQL to deliver data ingestion, transformation, modeling, and pipeline orchestration.\u00a0<\/span><\/p><p><span style=\\\"color:#000000\\\">Working within the standards and designs set with the Senior Data Engineer, this role independently owns the delivery of assigned pipelines from development through production support.\u00a0<\/span><\/p><p><span style=\\\"color:#000000\\\">\u00a0<\/span><\/p><p><span style=\\\"color:#000000\\\"><b>Responsibilities<\/b>\u00a0<\/span><\/p><ul><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Build and maintain batch and streaming data pipelines for extracting, transforming, and loading (ETL\/ELT) data from multiple sources into the Databricks lakehouse on Azure.\u00a0<\/span><\/li><\/ul><ul><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Implement data ingestion using Auto Loader, Lakeflow Connect, and Azure Data Factory.\u00a0<\/span><\/li><\/ul><ul><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Develop pipelines with Lakeflow Spark Declarative Pipelines (formerly Delta Live Tables), including data quality expectations.\u00a0<\/span><\/li><\/ul><ul><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Perform data manipulation and transformation using PySpark and Spark SQL, ensuring data is prepared for analytics and reporting.\u00a0<\/span><\/li><\/ul><ul><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Configure, schedule, and monitor data workflows with Lakeflow Jobs (formerly Databricks Workflows).\u00a0<\/span><\/li><\/ul><ul><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Implement data models within the lakehouse following medallion architecture (bronze\/silver\/gold) and team modeling standards.\u00a0<\/span><\/li><\/ul><ul><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Apply Unity Catalog permissions and governance standards to the data assets you build.\u00a0<\/span><\/li><\/ul><ul><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Write unit and data quality tests and deploy pipelines through CI\/CD using Git folders and Declarative Automation Bundles (formerly Databricks Asset Bundles).\u00a0<\/span><\/li><\/ul><ul><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Monitor, troubleshoot, and resolve pipeline failures and data quality issues in production.\u00a0<\/span><\/li><\/ul><ul><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Participate in code reviews and contribute to team documentation and engineering standards.\u00a0<\/span><\/li><\/ul><ul><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Collaborate with cross-functional teams, including business stakeholders and IT, to ensure data solutions meet business and performance requirements aligned to project goals.\u00a0<\/span><\/li><\/ul><p><span style=\\\"color:#000000\\\">\u00a0<\/span><\/p><p><span style=\\\"color:#000000\\\"><b>Required Qualifications<\/b>\u00a0<\/span><\/p><p><span style=\\\"color:#000000\\\"><b>Experience<\/b>\u00a0<\/span><\/p><ul><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">6&#43; years of professional experience in data engineering, data &amp; analytics or data warehousing.\u00a0<\/span><\/li><\/ul><ul><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">3&#43; years of hands-on experience working with Databricks in a data engineering capacity.\u00a0<\/span><\/li><\/ul><ul><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">3&#43; years of experience with Python, including manipulating large datasets using PySpark DataFrames, Spark SQL, and\/or the pandas API on Spark.\u00a0<\/span><\/li><\/ul><ul><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">2&#43; years of data engineering experience on Microsoft Azure (e.g., ADLS Gen2, Azure Data Factory, Key Vault).\u00a0<\/span><\/li><\/ul><p><span style=\\\"color:#000000\\\"><b>\u00a0<\/b><\/span><\/p><p><span style=\\\"color:#000000\\\"><b>Skills and Knowledge<\/b>\u00a0<\/span><\/p><ul><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Proficiency in Python programming for data engineering tasks.\u00a0<\/span><\/li><\/ul><ul><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Strong knowledge of SQL for data modeling, transformation, and querying.\u00a0<\/span><\/li><\/ul><ul><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Working knowledge of Delta Lake fundamentals (e.g., MERGE, schema evolution, time travel).\u00a0<\/span><\/li><\/ul><ul><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Working knowledge of Unity Catalog concepts, including catalogs, schemas, and permissions.\u00a0<\/span><\/li><\/ul><ul><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Experience with Git-based version control and familiarity with CI\/CD practices for data pipelines.\u00a0<\/span><\/li><\/ul><ul><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Understanding of testing and deployment strategies for data pipelines, including productionizing ETL pipelines and Databricks SQL queries.\u00a0<\/span><\/li><\/ul><p><span style=\\\"color:#000000\\\"><b>\u00a0<\/b><\/span><\/p><p><span style=\\\"color:#000000\\\"><b>Education<\/b>\u00a0<\/span><\/p><ul><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Bachelor\u2019s degree in computer science, Information Systems, Data Engineering, or a closely related field, or equivalent professional experience.\u00a0<\/span><\/li><\/ul><p><span style=\\\"color:#000000\\\">\u00a0<\/span><\/p><p><span style=\\\"color:#000000\\\"><b>Preferred Qualifications<\/b>\u00a0<\/span><\/p><ul><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Experience implementing streaming data ingestion in Databricks (Structured Streaming, Auto Loader, Event Hubs).\u00a0<\/span><\/li><\/ul><ul><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Experience with healthcare data (e.g., claims, EHR\/clinical data, HL7\/FHIR) and HIPAA\/PHI handling.\u00a0<\/span><\/li><\/ul><ul><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Exposure to Spark and Delta Lake performance tuning and compute cost optimization.\u00a0<\/span><\/li><\/ul><ul><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Familiarity with dimensional modeling and SCD Type 1 and Type 2 patterns.\u00a0<\/span><\/li><\/ul><ul><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Experience enabling BI consumption through Databricks SQL warehouses and tools such as Power BI.\u00a0<\/span><\/li><\/ul><p>\u00a0<\/p><p><span style=\\\"color:#000000\\\">The base salary for this position is $92,250 to $120,000 plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program, 401(k) retirement plan, paid time off and holidays and paid learning days.<\/span><\/p><p><span style=\\\"color:#000000\\\">\u00a0<\/span><\/p><p><span style=\\\"color:#000000\\\">We accept applications for this position on an ongoing basis. It is currently for an existing, immediate vacancy; however, we are also considering applications for future opportunities as they arise. We encourage all interested candidates to apply.<\/span><\/p><p><span style=\\\"color:#000000\\\">\u00a0<\/span><\/p><p><span style=\\\"color:#000000\\\">As part of the hiring process, candidates may be required to undergo background screening and identity verification, where permitted by applicable law and consistent with the requirements of the role.\u00a0 Certain verification processes used by the Company or its service providers may involve technologies that rely on biometric identifiers or biometric information, where permitted by law.\u00a0 If biometric identifiers or biometric information are collected, used, or stored, the Company will provide the legally required disclosures and obtain any required written consent prior to such collection, and will handle such information in accordance with applicable biometric privacy laws and Company policies.<\/span><\/p><p>\u00a0<\/p><p><b>#Concentrix<\/b><\/p><p><b>#WAH<\/b><\/p><p><b>#LI-Remote<\/b><\/p><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\"><span><\/span>\u00a0<\/span><\/p><p><br \/><b>Physical and Mental Requirements:<br \/>\u00a0<br \/><\/b>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p><p><b>\u00a0<\/b><\/p><p><b>Equal Employment Opportunity:<br \/><br \/><\/b><\/p><p>Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.<\/p><p>\u00a0<\/p><p>For more information regarding your EEO rights as an applicant, please visit the following websites:<\/p><p><span style=\\\"color:#007380\\\">\u00b7\u00a0\u00a0\u00a0\u00a0<\/span><a target=\\\"_blank\\\" href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf\\\"><span style=\\\"color:#0000ff\\\"><u>English<\/u><\/span><\/a><span style=\\\"color:#007380\\\">\u00a0\u00a0 <\/span><\/p><p><span style=\\\"color:#007380\\\">\u00b7\u00a0\u00a0\u00a0<\/span><a target=\\\"_blank\\\" href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf\\\"><span style=\\\"color:#0000ff\\\"><u>Spanish<\/u><\/span><\/a><span style=\\\"color:#007380\\\"> <\/span><\/p><p><\/p><p><b>Accommodation:<br \/><br \/><\/b><\/p><p><span style=\\\"color:#000000\\\">Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.\u00a0If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <\/span><a target=\\\"_blank\\\" href=\\\"mailto:app.acco@concentrix.com\\\"><span style=\\\"color:#007380\\\"><u>app.acco@concentrix.com<\/u><\/span><\/a><span style=\\\"color:#000000\\\">.\u00a0 All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/span><\/p><p><span style=\\\"color:#ff0000\\\">\u00a0<\/span><\/p><p><b>Artificial Intelligence:<br \/><br \/><\/b><\/p><p><span style=\\\"color:#000000\\\">As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. 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the customer, or renewing contracts<\/li><li>Work with a team and report directly to a Sales Manager<\/li><\/ul>\",\"ats_external_id\":\"R1768645\",\"location\":\"Cairo\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-12T20:53:46.283+08:00\",\"created_at\":\"2026-09-30T20:04:51.325+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNzE3NA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/EGY-Cairo-Maadi-Location\/B2B-Customer-Acquisition-Specialist_R1768645\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"B2B Sales\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"language\":[],\"location\":{\"city\":null,\"state\":\"Cairo\",\"country\":{\"wid\":\"d865e83093ad42319653b08e61f7db49\",\"iso2\":\"EG\",\"iso3\":\"EGY\",\"descriptor\":\"Egypt\",\"iso_numeric\":\"818\"},\"postal_code\":\"11728\",\"primary_location\":{\"id\":\"EG-CAI-MAADI-01\",\"wid\":\"e098d44b02b50190632fa5bc612034cd\",\"descriptor\":\"EGY Cairo Maadi Location\"}},\"languages\":null,\"recruiter\":{\"email\":{\"wid\":\"2a8331c2d05f0107c25294229303d80d\",\"address\":\"engy.elnazer@concentrix.com\"},\"last_name\":\"Elnazer\",\"first_name\":\"Engy\"},\"categories\":[{\"id\":\"CF B2B Sales\",\"wid\":\"97ce316084a210142296b42c74b40000\",\"descriptor\":\"B2B Sales\"}],\"recruiters\":[{\"id\":\"102232595\",\"wid\":\"fd46b33b9ba410109b5014a47a410000\",\"descriptor\":\"Kareem Refat Shazly Mohamed (102232595)\"},{\"id\":\"101785635\",\"wid\":\"3299c9f1a51d0135f15bd5ea40061421\",\"descriptor\":\"Mahmoud Essam (101785635)\"},{\"id\":\"101779884\",\"wid\":\"10e13862891a01c67c4eea5d4e012d42\",\"descriptor\":\"Engy Hany Elnazer (101779884)\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"DSSI02CA\",\"wid\":\"de5750ec107b1014237e8d32a68c0000\",\"descriptor\":\"Specialist, Customer Acquisition\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-389174\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/EGY-Cairo-Maadi-Location\/B2B-Customer-Acquisition-Specialist_R1768645\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/EGY-Cairo-Maadi-Location\/B2B-Customer-Acquisition-Specialist_R1768645\/apply\",\"job_requisition_id\":\"R1768645\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"wid\":\"a5dd14c300ca10219b968c8696530001\",\"address\":\"mahmoud.essam@concentrix.com\"},\"last_name\":\"Essam\",\"first_name\":\"Mahmoud\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1768645\",\"wid\":\"e4fd0de413251032b1d51fccadd70000\",\"descriptor\":\"R1768645 B2B Customer Acquisition Specialist (Evergreen) (Open)\"},\"recruiter_group\":[{\"email\":{\"wid\":\"2a8331c2d05f0107c25294229303d80d\",\"address\":\"engy.elnazer@concentrix.com\"},\"last_name\":\"Elnazer\",\"first_name\":\"Engy\"},{\"email\":{\"wid\":\"79fa4f013c131010b50e127261500003\",\"address\":\"kareem.shazlymohamed@concentrix.com\"},\"last_name\":\"Shazly Mohamed\",\"first_name\":\"Kareem\"},{\"email\":{\"wid\":\"a5dd14c300ca10219b968c8696530001\",\"address\":\"mahmoud.essam@concentrix.com\"},\"last_name\":\"Essam\",\"first_name\":\"Mahmoud\"}],\"requisition_type\":null,\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_9A\",\"wid\":\"0227dc387a09018bf2c30105e165b735\",\"descriptor\":\"Grade 9A\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":null,\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"947\",\"campaign_id\":\"27172\",\"campaign_title\":\"Professional I, Payroll R1768605\",\"campaign_type\":\"job_application\",\"job_title\":\"Charg\u00e9(e) de Paie (F\/H)\",\"street\":\"BEN COTONOU - Parcel F et G , Quartier Enagnon 4eme Arrondissement \u00eelot 40002\",\"address\":\"BEN COTONOU - Parcel F et G , Quartier Enagnon 4eme Arrondissement \u00eelot 40002\",\"city\":\"COTONOU\",\"state\":\"Littoral Department\",\"postal_code\":null,\"region\":null,\"country\":\"Benin\",\"short_description\":\"\",\"long_description\":\"<p><span style=\\\"color:#000000\\\"><b>Qui sommes-nous ?<\/b><\/span><\/p><p><span style=\\\"color:#000000\\\">Concentrix est un leader mondial de l\u2019exp\u00e9rience client, pr\u00e9sent dans plus de 70 pays. Chez Concentrix B\u00e9nin, nous sommes convaincus que la performance durable repose avant tout sur le bien-\u00eatre et l&#39;engagement de nos collaborateurs.<\/span><\/p><p><span style=\\\"color:#000000\\\">Au sein du d\u00e9partement People Solutions, nous souhaitons recruter un(e) Charg\u00e9(e) de <span style=\\\"font-size:inherit\\\">Paie<\/span>, afin de garantir la fiabilit\u00e9, l&#39;exactitude et la conformit\u00e9 du traitement de la <span style=\\\"font-size:inherit\\\">paie<\/span> de nos \u00e9quipes.<br \/><\/span><\/p><p><span style=\\\"color:#000000\\\"><b>Pourquoi rejoindre Concentrix ?<\/b><\/span><\/p><p><span style=\\\"color:#000000\\\">En rejoignant Concentrix en qualit\u00e9 de Charg\u00e9(e) de <span style=\\\"font-size:inherit\\\">Paie<\/span>, vous contribuerez directement \u00e0 la confiance des collaborateurs, en s\u00e9curisant chaque mois le traitement de leur r\u00e9mun\u00e9ration.<\/span><\/p><p><span style=\\\"color:#000000\\\">Vous participerez \u00e0 l&#39;am\u00e9lioration continue, \u00e0 l&#39;automatisation et \u00e0 la digitalisation des processus de <span style=\\\"font-size:inherit\\\">paie<\/span> au sein d&#39;un environnement international, multiculturel et en constante \u00e9volution.<br \/><\/span><\/p><p><span style=\\\"color:#000000\\\"><b>Objet du poste<\/b><\/span><\/p><p><span style=\\\"color:#000000\\\">Le\/La Charg\u00e9(e) de <span style=\\\"font-size:inherit\\\">Paie<\/span> assure la pr\u00e9paration, le traitement, le contr\u00f4le et le suivi de la <span style=\\\"font-size:inherit\\\">paie<\/span> des collaborateurs, dans le respect des proc\u00e9dures internes, des d\u00e9lais et de la l\u00e9gislation sociale et fiscale en vigueur.<\/span><\/p><p><span style=\\\"color:#000000\\\">Il\/Elle garantit la fiabilit\u00e9, l\u2019exactitude, la conformit\u00e9 et la confidentialit\u00e9 des donn\u00e9es de <span style=\\\"font-size:inherit\\\">paie<\/span>, depuis la collecte des \u00e9l\u00e9ments variables jusqu\u2019au contr\u00f4le des \u00e9tats de <span style=\\\"font-size:inherit\\\">paie<\/span> et au suivi des d\u00e9clarations et obligations associ\u00e9es.<\/span><\/p><p><span style=\\\"color:#000000\\\">Il\/Elle assure \u00e9galement le traitement des r\u00e9clamations relatives \u00e0 la <span style=\\\"font-size:inherit\\\">paie<\/span>, analyse les anomalies, effectue les rapprochements n\u00e9cessaires et contribue \u00e0 l\u2019am\u00e9lioration continue des processus et outils de <span style=\\\"font-size:inherit\\\">paie<\/span>.<br \/><\/span><\/p><p><span style=\\\"color:#000000\\\"><b>Principales missions<br \/><\/b><\/span><\/p><p><span style=\\\"color:#000000\\\"><b>1. Pr\u00e9paration et traitement de la <span style=\\\"font-size:inherit\\\">paie<\/span><\/b><\/span><\/p><p><span style=\\\"color:#000000\\\"><b>Le\/La Charg\u00e9(e) de <span style=\\\"font-size:inherit\\\">Paie<\/span> sera charg\u00e9(e) de :<\/b><\/span><\/p><ul><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Collecter et centraliser l\u2019ensemble des \u00e9l\u00e9ments n\u00e9cessaires au traitement de la <span style=\\\"font-size:inherit\\\">paie<\/span> ;<\/span><\/li><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Contr\u00f4ler les \u00e9l\u00e9ments variables de <span style=\\\"font-size:inherit\\\">paie<\/span> transmis par les diff\u00e9rentes parties prenantes ;<\/span><\/li><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Traiter les \u00e9l\u00e9ments relatifs aux absences, cong\u00e9s, heures suppl\u00e9mentaires, primes, indemnit\u00e9s, retenues et autres composantes de r\u00e9mun\u00e9ration ;<\/span><\/li><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Int\u00e9grer les \u00e9l\u00e9ments ayant un impact sur la r\u00e9mun\u00e9ration des collaborateurs ;<\/span><\/li><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">V\u00e9rifier les donn\u00e9es de pr\u00e9sence, les horaires et les \u00e9l\u00e9ments de temps de travail n\u00e9cessaires au calcul de la <span style=\\\"font-size:inherit\\\">paie<\/span> ;<\/span><\/li><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Pr\u00e9parer les donn\u00e9es n\u00e9cessaires \u00e0 l\u2019\u00e9tablissement des bulletins de <span style=\\\"font-size:inherit\\\">paie<\/span> ;<\/span><\/li><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Effectuer les contr\u00f4les pr\u00e9alables au lancement de la <span style=\\\"font-size:inherit\\\">paie<\/span> ;<\/span><\/li><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Contr\u00f4ler la coh\u00e9rence des donn\u00e9es individuelles et collectives ;<\/span><\/li><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Participer au traitement des <span style=\\\"font-size:inherit\\\">paie<\/span>s hors cycle lorsque n\u00e9cessaire ;<\/span><\/li><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Veiller au respect du calendrier mensuel de <span style=\\\"font-size:inherit\\\">paie<\/span>.<br \/><\/span><\/li><\/ul><p><span style=\\\"color:#000000\\\"><b>2. Contr\u00f4le et fiabilisation de la <span style=\\\"font-size:inherit\\\">paie<\/span><\/b><\/span><\/p><p><span style=\\\"color:#000000\\\"><b>Il\/Elle assurera notamment :<\/b><\/span><\/p><ul><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Les contr\u00f4les de coh\u00e9rence entre les donn\u00e9es du mois et celles des p\u00e9riodes pr\u00e9c\u00e9dentes ;<\/span><\/li><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">L\u2019identification, l\u2019analyse et la correction des anomalies de <span style=\\\"font-size:inherit\\\">paie<\/span> ;<\/span><\/li><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Les rapprochements entre les \u00e9tats de <span style=\\\"font-size:inherit\\\">paie<\/span>, les donn\u00e9es comptables, fiscales et sociales ;<\/span><\/li><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Le contr\u00f4le des variations de r\u00e9mun\u00e9ration et l\u2019identification des \u00e9carts inhabituels ;<\/span><\/li><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">La v\u00e9rification des donn\u00e9es bancaires n\u00e9cessaires au <span style=\\\"font-size:inherit\\\">paie<\/span>ment des salaires ;<\/span><\/li><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Le contr\u00f4le des \u00e9l\u00e9ments ayant un impact sur le net \u00e0 payer ;<\/span><\/li><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">La v\u00e9rification de la coh\u00e9rence des montants bruts, retenues, cotisations et nets \u00e0 payer ;<\/span><\/li><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Les contr\u00f4les n\u00e9cessaires avant validation d\u00e9finitive de la <span style=\\\"font-size:inherit\\\">paie<\/span> ;<\/span><\/li><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">La documentation des contr\u00f4les r\u00e9alis\u00e9s et la tra\u00e7abilit\u00e9 des corrections effectu\u00e9es ;<\/span><\/li><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">La participation \u00e0 la s\u00e9curisation du processus de <span style=\\\"font-size:inherit\\\">paie<\/span> et \u00e0 la pr\u00e9vention des erreurs.<br \/><\/span><\/li><\/ul><p><span style=\\\"color:#000000\\\"><b>3. Gestion des r\u00e9clamations et demandes relatives \u00e0 la <span style=\\\"font-size:inherit\\\">paie<\/span><\/b><\/span><\/p><p><span style=\\\"color:#000000\\\"><b>Il\/Elle assurera la gestion des r\u00e9clamations en :<\/b><\/span><\/p><ul><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">R\u00e9ceptionnant et analysant les r\u00e9clamations des collaborateurs relatives \u00e0 leur r\u00e9mun\u00e9ration ;<\/span><\/li><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">V\u00e9rifiant les \u00e9l\u00e9ments \u00e0 l\u2019origine des \u00e9carts ou r\u00e9clamations ;<\/span><\/li><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Apportant les r\u00e9ponses et explications n\u00e9cessaires aux collaborateurs ;<\/span><\/li><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Proc\u00e9dant aux r\u00e9gularisations lorsque celles-ci sont justifi\u00e9es ;<\/span><\/li><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Assurant le suivi des demandes jusqu&#39;\u00e0 leur r\u00e9solution ;<\/span><\/li><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Identifiant les anomalies r\u00e9currentes et en proposant des actions correctives ;<\/span><\/li><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Garantissant la confidentialit\u00e9 des \u00e9changes et des informations relatives aux r\u00e9mun\u00e9rations.<br \/><\/span><\/li><\/ul><p><span style=\\\"color:#000000\\\"><b>4. Gestion des d\u00e9clarations sociales et fiscales li\u00e9es \u00e0 la <span style=\\\"font-size:inherit\\\">paie<\/span><\/b><\/span><\/p><p><span style=\\\"color:#000000\\\"><b>Il\/Elle devra :<\/b><\/span><\/p><ul><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Participer \u00e0 la pr\u00e9paration des d\u00e9clarations sociales et fiscales li\u00e9es \u00e0 la <span style=\\\"font-size:inherit\\\">paie<\/span> ;<\/span><\/li><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Contr\u00f4ler la coh\u00e9rence des bases d\u00e9claratives avec les donn\u00e9es issues de la <span style=\\\"font-size:inherit\\\">paie<\/span> ;<\/span><\/li><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Pr\u00e9parer les \u00e9tats et documents n\u00e9cessaires aux d\u00e9clarations ;<\/span><\/li><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Assurer le suivi des \u00e9ch\u00e9ances d\u00e9claratives et contribuer au respect des d\u00e9lais r\u00e9glementaires ;<\/span><\/li><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Participer au suivi des \u00e9changes avec les organismes sociaux et fiscaux comp\u00e9tents ;<\/span><\/li><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Identifier et signaler les \u00e9ventuelles anomalies ou incoh\u00e9rences dans les d\u00e9clarations ;<\/span><\/li><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Participer au traitement des r\u00e9gularisations sociales et fiscales.<br \/><\/span><\/li><\/ul><p><span style=\\\"color:#000000\\\"><b>5. Reporting et analyse de la <span style=\\\"font-size:inherit\\\">paie<\/span><\/b><\/span><\/p><p><span style=\\\"color:#000000\\\"><b>Il\/Elle devra :<\/b><\/span><\/p><ul><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Produire les reportings mensuels et p\u00e9riodiques relatifs \u00e0 la <span style=\\\"font-size:inherit\\\">paie<\/span> ;<\/span><\/li><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">\u00c9laborer les \u00e9tats de suivi de la masse salariale ;<\/span><\/li><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Produire les tableaux de bord et indicateurs li\u00e9s \u00e0 la <span style=\\\"font-size:inherit\\\">paie<\/span> ;<\/span><\/li><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Analyser les \u00e9volutions de la masse salariale et les variations significatives ;<\/span><\/li><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Produire les \u00e9tats de rapprochement n\u00e9cessaires au suivi de la <span style=\\\"font-size:inherit\\\">paie<\/span> ;<\/span><\/li><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Pr\u00e9parer les donn\u00e9es n\u00e9cessaires aux reportings RH et Finance ;<\/span><\/li><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Analyser les \u00e9carts entre les diff\u00e9rentes p\u00e9riodes de <span style=\\\"font-size:inherit\\\">paie<\/span> ;<\/span><\/li><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Contribuer \u00e0 l\u2019identification des tendances, anomalies et risques li\u00e9s \u00e0 la <span style=\\\"font-size:inherit\\\">paie<\/span> ;<\/span><\/li><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Pr\u00e9parer les donn\u00e9es et documents n\u00e9cessaires aux audits internes et externes.<br \/><\/span><\/li><\/ul><p><span style=\\\"color:#000000\\\"><b>6. Contr\u00f4le, conformit\u00e9 et audit<\/b><\/span><\/p><p><span style=\\\"color:#000000\\\"><b>Il\/Elle devra :<\/b><\/span><\/p><ul><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Veiller au respect des proc\u00e9dures internes relatives au processus de <span style=\\\"font-size:inherit\\\">paie<\/span> ;<\/span><\/li><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">S&#39;assurer de la conformit\u00e9 des traitements de <span style=\\\"font-size:inherit\\\">paie<\/span> avec la r\u00e9glementation sociale et fiscale applicable ;<\/span><\/li><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Participer aux contr\u00f4les internes relatifs \u00e0 la <span style=\\\"font-size:inherit\\\">paie<\/span> ;<\/span><\/li><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Pr\u00e9parer les \u00e9l\u00e9ments n\u00e9cessaires aux audits de <span style=\\\"font-size:inherit\\\">paie<\/span> ;<\/span><\/li><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">R\u00e9pondre aux demandes d&#39;information dans le cadre des contr\u00f4les et audits ;<\/span><\/li><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Assurer la tra\u00e7abilit\u00e9 des op\u00e9rations et des corrections effectu\u00e9es ;<\/span><\/li><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Identifier les risques li\u00e9s au processus de <span style=\\\"font-size:inherit\\\">paie<\/span> et proposer des mesures pr\u00e9ventives ;<\/span><\/li><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Mettre en \u0153uvre et suivre les actions correctives issues des contr\u00f4les et audits.<br \/><\/span><\/li><\/ul><p><span style=\\\"color:#000000\\\"><b>7. Gestion et am\u00e9lioration des processus de <span style=\\\"font-size:inherit\\\">paie<\/span><\/b><\/span><\/p><p><span style=\\\"color:#000000\\\"><b>Il\/Elle devra :<\/b><\/span><\/p><ul><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Participer \u00e0 l&#39;am\u00e9lioration continue du processus de <span style=\\\"font-size:inherit\\\">paie<\/span> ;<\/span><\/li><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Identifier les dysfonctionnements et proposer des solutions d&#39;am\u00e9lioration ;<\/span><\/li><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Contribuer \u00e0 l&#39;automatisation et \u00e0 la digitalisation des contr\u00f4les de <span style=\\\"font-size:inherit\\\">paie<\/span> ;<\/span><\/li><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Optimiser les outils de suivi et de contr\u00f4le des donn\u00e9es ;<\/span><\/li><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Participer \u00e0 la fiabilisation des donn\u00e9es utilis\u00e9es dans le processus de <span style=\\\"font-size:inherit\\\">paie<\/span> ;<\/span><\/li><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Contribuer \u00e0 la formalisation et \u00e0 la mise \u00e0 jour des proc\u00e9dures de <span style=\\\"font-size:inherit\\\">paie<\/span> ;<\/span><\/li><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Participer \u00e0 la mise en \u0153uvre et \u00e0 l&#39;\u00e9volution des outils SIRH et logiciels de <span style=\\\"font-size:inherit\\\">paie<\/span> ;<\/span><\/li><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Collaborer avec les \u00e9quipes RH, Finance, IT et les managers afin de s\u00e9curiser les flux de donn\u00e9es n\u00e9cessaires \u00e0 la <span style=\\\"font-size:inherit\\\">paie<\/span>.<br \/><\/span><\/li><\/ul><p><span style=\\\"color:#000000\\\"><b>8. Confidentialit\u00e9 et protection des donn\u00e9es<\/b><\/span><\/p><p><span style=\\\"color:#000000\\\"><b>Il\/Elle devra :<\/b><\/span><\/p><ul><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Garantir la stricte confidentialit\u00e9 des donn\u00e9es relatives aux r\u00e9mun\u00e9rations ;<\/span><\/li><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Veiller \u00e0 la protection des donn\u00e9es personnelles et financi\u00e8res des collaborateurs ;<\/span><\/li><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Limiter l&#39;acc\u00e8s aux informations de <span style=\\\"font-size:inherit\\\">paie<\/span> aux personnes habilit\u00e9es ;<\/span><\/li><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Respecter les proc\u00e9dures internes relatives \u00e0 la s\u00e9curit\u00e9 et \u00e0 la confidentialit\u00e9 des donn\u00e9es ;<\/span><\/li><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Signaler imm\u00e9diatement toute anomalie ou situation susceptible de compromettre la confidentialit\u00e9 des donn\u00e9es de <span style=\\\"font-size:inherit\\\">paie<\/span>.<br \/><\/span><\/li><\/ul><p><span style=\\\"color:#000000\\\"><b>Profil recherch\u00e9<\/b><\/span><\/p><p><span style=\\\"color:#000000\\\"><b>Le\/La candidat(e) devra \u00eatre titulaire :<\/b><\/span><\/p><ul><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\"><span style=\\\"font-size:inherit\\\">D\u2019un dipl\u00f4me de niveau Bac&#43;4\/5 minimum en Ressources Humaines, Gestion, Comptabilit\u00e9\/Finance, Administration, ou dans un domaine \u00e9quivalent ;<\/span><\/span><\/li><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Une formation ou certification sp\u00e9cialis\u00e9e en <span style=\\\"font-size:inherit\\\">paie<\/span> constituera un atout.<br \/><\/span><\/li><\/ul><p><span style=\\\"color:#000000\\\"><b>Il\/Elle devra justifier :<\/b><\/span><\/p><ul><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">D\u2019au moins quatre (04) ann\u00e9es d&#39;exp\u00e9rience professionnelle dans un poste de Charg\u00e9(e) de <span style=\\\"font-size:inherit\\\">Paie<\/span>, Gestionnaire de <span style=\\\"font-size:inherit\\\">Paie<\/span> ou fonction \u00e9quivalente ;<\/span><\/li><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">D\u2019une exp\u00e9rience significative dans le traitement op\u00e9rationnel de la <span style=\\\"font-size:inherit\\\">paie<\/span> ;<\/span><\/li><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">D\u2019une exp\u00e9rience dans la gestion des \u00e9l\u00e9ments variables de r\u00e9mun\u00e9ration ;<\/span><\/li><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">D\u2019une exp\u00e9rience dans le contr\u00f4le et la fiabilisation des donn\u00e9es de <span style=\\\"font-size:inherit\\\">paie<\/span> ;<\/span><\/li><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">D\u2019une exp\u00e9rience dans la pr\u00e9paration des d\u00e9clarations sociales et fiscales.<\/span><\/li><\/ul><p><span style=\\\"color:#000000\\\"><b>Une exp\u00e9rience au sein d&#39;une entreprise internationale, d&#39;un groupe structur\u00e9 ou d&#39;une organisation \u00e0 effectif important constituera un avantage.<br \/><\/b><\/span><\/p><p><span style=\\\"color:#000000\\\"><b><u>Comp\u00e9tences attendues<\/u><br \/><\/b><\/span><\/p><p><span style=\\\"color:#000000\\\"><b>Comp\u00e9tences techniques<\/b><\/span><\/p><ul><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Tr\u00e8s bonne ma\u00eetrise du processus complet de <span style=\\\"font-size:inherit\\\">paie<\/span> ;<\/span><\/li><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Bonne connaissance de la l\u00e9gislation sociale et fiscale applicable ;<\/span><\/li><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Bonne connaissance des obligations sociales et fiscales li\u00e9es \u00e0 la <span style=\\\"font-size:inherit\\\">paie<\/span> ;<\/span><\/li><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Ma\u00eetrise des m\u00e9canismes de calcul et de contr\u00f4le de la r\u00e9mun\u00e9ration ;<\/span><\/li><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Bonne capacit\u00e9 \u00e0 analyser les \u00e9l\u00e9ments variables de <span style=\\\"font-size:inherit\\\">paie<\/span> ;<\/span><\/li><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Ma\u00eetrise des techniques de contr\u00f4le et de rapprochement des donn\u00e9es ;<\/span><\/li><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Tr\u00e8s bonne ma\u00eetrise d&#39;Excel, notamment des formules, tableaux crois\u00e9s dynamiques et outils d&#39;analyse ;<\/span><\/li><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Ma\u00eetrise ou bonne connaissance des logiciels de <span style=\\\"font-size:inherit\\\">paie<\/span> et SIRH ;<\/span><\/li><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Capacit\u00e9 \u00e0 produire et analyser des reportings de <span style=\\\"font-size:inherit\\\">paie<\/span> ;<\/span><\/li><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Capacit\u00e9 \u00e0 identifier, analyser et r\u00e9soudre les anomalies ;<\/span><\/li><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Bonne connaissance des processus comptables li\u00e9s \u00e0 la <span style=\\\"font-size:inherit\\\">paie<\/span> ;<\/span><\/li><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Capacit\u00e9 \u00e0 travailler avec des volumes importants de donn\u00e9es ;<\/span><\/li><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Capacit\u00e9 \u00e0 respecter des calendriers de <span style=\\\"font-size:inherit\\\">paie<\/span> stricts ;<\/span><\/li><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">La ma\u00eetrise de l&#39;anglais constitue un atout.<br \/><\/span><\/li><\/ul><p><span style=\\\"color:#000000\\\"><b>Qualit\u00e9s personnelles<\/b><\/span><\/p><ul><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Rigueur et pr\u00e9cision ;<\/span><\/li><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Sens aigu du d\u00e9tail ;<\/span><\/li><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Forte capacit\u00e9 d\u2019analyse ;<\/span><\/li><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Organisation et m\u00e9thode ;<\/span><\/li><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Respect strict des d\u00e9lais ;<\/span><\/li><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Discr\u00e9tion et confidentialit\u00e9 ;<\/span><\/li><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Fiabilit\u00e9 et sens des responsabilit\u00e9s ;<\/span><\/li><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">R\u00e9activit\u00e9 et capacit\u00e9 \u00e0 g\u00e9rer les urgences ;<\/span><\/li><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Capacit\u00e9 \u00e0 travailler sous pression, notamment pendant les p\u00e9riodes de cl\u00f4ture de <span style=\\\"font-size:inherit\\\">paie<\/span> ;<\/span><\/li><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Esprit critique et capacit\u00e9 \u00e0 d\u00e9tecter les incoh\u00e9rences ;<\/span><\/li><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Proactivit\u00e9 et force de proposition ;<\/span><\/li><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Autonomie ;<\/span><\/li><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Sens du service ;<\/span><\/li><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Bonnes capacit\u00e9s de communication ;<\/span><\/li><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Esprit d&#39;\u00e9quipe ;<\/span><\/li><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Capacit\u00e9 \u00e0 travailler avec plusieurs interlocuteurs.<br \/><\/span><\/li><\/ul><p><span style=\\\"color:#000000\\\"><b>Modalit\u00e9s du poste<\/b><\/span><\/p><p><span style=\\\"color:#000000\\\">Le\/La Charg\u00e9(e) de <span style=\\\"font-size:inherit\\\">Paie<\/span> sera recrut\u00e9(e) en contrat \u00e0 dur\u00e9e ind\u00e9termin\u00e9e (CDI) au sein du d\u00e9partement People Solutions. Il\/Elle sera rattach\u00e9(e) au Responsable Ressources Humaines<\/span><\/p><p><span style=\\\"color:#000000\\\">\u00a0<\/span><\/p><p><span style=\\\"color:#000000\\\"><b>Lieu d\u2019affectation<\/b><\/span><\/p><p><span style=\\\"color:#000000\\\">Le poste est bas\u00e9 dans les locaux de Concentrix B\u00e9nin, \u00e0 Cotonou<b>.<\/b><\/span><\/p>\",\"ats_external_id\":\"R1768605\",\"location\":\"COTONOU, Littoral Department\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-12T22:06:56.584+08:00\",\"created_at\":\"2026-09-30T20:04:49.889+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNzE3Mg?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/BEN-COTONOU---Parcel-F-et-G--Quartier-Enagnon-4eme-Arrondissement-lot-40002\/Charg-e--de-Paie--F-H-_R1768605\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Payroll\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"language\":[],\"location\":{\"city\":\"COTONOU\",\"state\":null,\"country\":{\"wid\":\"beb6ea2b448f411399a9f5ed7a5d9559\",\"iso2\":\"BJ\",\"iso3\":\"BEN\",\"descriptor\":\"Benin\",\"iso_numeric\":\"204\"},\"postal_code\":null,\"primary_location\":{\"id\":\"BJ-COT-QUART-01\",\"wid\":\"68dbf0c92c83101d8a5b073f39c30000\",\"descriptor\":\"BEN COTONOU - Parcel F et G , Quartier Enagnon 4eme Arrondissement \u00eelot 40002\"}},\"languages\":null,\"recruiter\":{\"email\":{\"wid\":\"d41cb22eb968100fb017e6364c1d0003\",\"address\":\"gedeon.aihonnou@concentrix.com\"},\"last_name\":\"Aihonnou\",\"first_name\":\"G\u00e9d\u00e9on\"},\"categories\":[{\"id\":\"CF Payroll\",\"wid\":\"0227dc387a09012e6e2b527df665254b\",\"descriptor\":\"Payroll\"}],\"recruiters\":[{\"id\":\"103600330\",\"wid\":\"26aae737f173100c53d1b36e3c5c0000\",\"descriptor\":\"G\u00e9d\u00e9on Aihonnou (103600330)\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC0821\",\"wid\":\"f9af6d726098013302ba4dea500662e8\",\"descriptor\":\"Professional I, Payroll\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-389103\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/BEN-COTONOU---Parcel-F-et-G--Quartier-Enagnon-4eme-Arrondissement-lot-40002\/Charg-e--de-Paie--F-H-_R1768605\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/BEN-COTONOU---Parcel-F-et-G--Quartier-Enagnon-4eme-Arrondissement-lot-40002\/Charg-e--de-Paie--F-H-_R1768605\/apply\",\"job_requisition_id\":\"R1768605\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"wid\":\"cf634600abbc102f56fdfeddd70d0001\",\"address\":\"innocent.gassissoulitassou@concentrix.com\"},\"last_name\":\"Gassissou Litassou\",\"first_name\":\"Innocent\"},\"category_groups\":[{\"id\":\"CF People Solutions Group\",\"wid\":\"0227dc387a09013df045540ced65dfe6\",\"descriptor\":\"People Solutions Group\"}],\"job_requisition\":{\"id\":\"R1768605\",\"wid\":\"e6049669f9631032ae7b281125dc0000\",\"descriptor\":\"R1768605 Charg\u00e9(e) de Paie (F\/H) (Evergreen) (Open)\"},\"recruiter_group\":[{\"email\":{\"wid\":\"d41cb22eb968100fb017e6364c1d0003\",\"address\":\"gedeon.aihonnou@concentrix.com\"},\"last_name\":\"Aihonnou\",\"first_name\":\"G\u00e9d\u00e9on\"}],\"requisition_type\":null,\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_8A\",\"wid\":\"0227dc387a0901a4dc9568e6e065fa34\",\"descriptor\":\"Grade 8A\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":null,\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"948\",\"campaign_id\":\"27154\",\"campaign_title\":\"SDET II (TCF) R1768596\",\"campaign_type\":\"job_application\",\"job_title\":\"SDET II (TCF)\",\"street\":\"IND Hyderabad\",\"address\":\"IND Hyderabad\",\"city\":\"Hyderabad\",\"state\":\"Telang\u0101na\",\"postal_code\":\"500032\",\"region\":null,\"country\":\"India\",\"short_description\":\"We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.\\n\\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p>Responsibilities:<br \/><br \/>- 5 to 7 years of QA Experience, developing\/implementing test strategies, test cases and scripts<br \/>- Collaborate &amp; Work extensively with cross-functional development teams, including analysts, engineers, and QA.<br \/>- Must be able to work in an agile, dynamic, varied, and fast paced environment.<br \/>- Should have experience in writing manual test cases based on Acceptance test criteria<br \/>- Ability to work independently, self-motivated and detail-oriented.<br \/>- Should demonstrate skills to Analyze logs, verify, reproduce and correct defects.<br \/>- Familiar with agile methodology scrum calls, retrospective, sprint planning, user story effort and point estimation<br \/>- Strong communication skills and should be able to co-ordinate with team on accomplishing tasks<br \/><br \/>Primary Skills:<br \/>- Expertise in Robot Framework with Python<br \/>- Expertise in API and Service Automation<br \/>- Expertise in CI\/CD and DevOps Automation<br \/>- Expertise in GitHub Actions<br \/>- Expertise in AI-Assisted Quality Engineering using GitHub Copilot and GenAI tools<br \/>- Expertise in Test Data Management and Data Validation<br \/>- Expertise in Modern Automation Frameworks and Emerging Automation Technologies<br \/>- Hands on understanding of DataBases and Knowledge on SQL.<br \/>- Excellent troubleshooting skills to root cause complex issues is required<br \/><br \/>Secondary skills: (Good to have)<br \/>- Hands-on experience with Selenium WebDriver, Page Object Model (POM), dynamic locators, and waits<br \/>- Experience with BDD frameworks like Cucumber and reporting tools such as Allure or Extent<br \/>- Experience in design &amp; development of automation frameworks is added advantage\u00a0<\/p>\",\"ats_external_id\":\"R1768596\",\"location\":\"Hyderabad, Telang\u0101na\",\"job_type\":\"full_time\",\"salary\":\"1\",\"salary_type\":\"annually\",\"salary_currency\":\"INR\",\"updated_at\":\"2026-10-19T18:06:18.081+08:00\",\"created_at\":\"2026-09-30T18:06:47.872+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNzE1NA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/IND-Hyderabad\/SDET-II--TCF-_R1768596-1\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Software Development\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"2ffb5dc89bc301077706db64f5d20000\",\"descriptor\":\"Concentrix Catalyst Technologies Private Limited\",\"reference_id\":\"PIN08\",\"organization_reference_id\":\"PIN08\"},\"location\":{\"city\":\"Hyderabad\",\"state\":\"Telang\u0101na\",\"country\":{\"wid\":\"c4f78be1a8f14da0ab49ce1162348a5e\",\"iso2\":\"IN\",\"iso3\":\"IND\",\"descriptor\":\"India\",\"iso_numeric\":\"356\"},\"postal_code\":\"500032\",\"primary_location\":{\"id\":\"JP_IND_Hyderabad\",\"wid\":\"740544c0a47f01970f3dc3781f111159\",\"descriptor\":\"IND Hyderabad\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"jeevaraj.jeevaraj@concentrix.com\"},\"first_name\":\"., Jeevaraj\"},\"categories\":[{\"descriptor\":\"CF Software Development\"}],\"recruiters\":[{\"id\":\"101859084\",\"wid\":\"257f4718785c1012d79b966481f20000\",\"descriptor\":\"Neha Singh (101859084)\"},{\"id\":\"102008668\",\"wid\":\"f81830f171380107b25947964ff30000\",\"descriptor\":\"Navyasri Amaram (102008668)\"},{\"id\":\"102173040\",\"wid\":\"1aea00ea158810105cbe5ac386ef0000\",\"descriptor\":\"Priya Darshini Immandi (102173040)\"},{\"id\":\"103137448\",\"wid\":\"c91daea19c1c1014454030b12f380000\",\"descriptor\":\"Thanushree Hansraj (103137448)\"},{\"id\":\"103277089\",\"wid\":\"279f2afc61bd10061f5ffb8215d60000\",\"descriptor\":\"Anju Yadav (103277089)\"},{\"id\":\"102054420\",\"wid\":\"cea025bb26a7101ac50d9834be4a0000\",\"descriptor\":\"Pranjal Malhotra (102054420)\"},{\"id\":\"102007673\",\"wid\":\"f81830f171380107b0e8d18a09f70000\",\"descriptor\":\"Satish Reddy Mandal (102007673)\"},{\"id\":\"103524045\",\"wid\":\"2bd43e3f068d10184f423abddeef0000\",\"descriptor\":\"Jeevaraj . 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We partner with ambitious, progressive executives around the world to future-proof their business and stay ahead of the competition and meet customer expectations.<\/span><\/p><br \/><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\"><b>Position Summary \u2013 Procurement Coordinator<\/b><\/span><\/p><br \/><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\">Reporting to the Procurement Operations Manager, the Procurement Coordinator is a key member of the Procurement team with primary responsibility for supporting the various teams on procurement team. This role requires the use of initiative and independent judgement, while collaborating effectively with multiple internal stakeholders across corporate functions. Excellent task management and coordination skills are vital for the success of this individual and his \/ her contributions.<\/span><\/p><br \/><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\"><b>Role and Key Responsibilities:<\/b><\/span><\/p><br \/><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\">\u00b7 Help with updating any training material and \/ or assist in conducting office hours training as required. Take notes and \/ or action items.<\/span><\/p><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\">\u00b7 Monitor relevant Key Performance Indicator (KPI) metrics for supplier reporting.<\/span><\/p><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\">\u00b7 Assist in reporting using ERP and Coupa systems and vendor usage reports under supervision of procurement leads.<\/span><\/p><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\">\u00b7 Coordinate and follow up with legal, compliance, privacy teams to prioritize agreements and ongoing follow ups and meeting prep under supervision of Operations Manager<\/span><\/p><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\">\u00b7 Perform basic, ad hoc vendor, industry and spend research under supervision of procurement leaders in support of RFPs and basic market research.<\/span><\/p><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\">\u00b7 Contract administration via uploading and managing contracts in Procurement System<\/span><\/p><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\">\u00b7 Manage procurement inbox for various requests and disposition and close out quick service requests<\/span><\/p><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\">\u00b7 Manage the Docusign signature process for contracts including execution and coordination. This would include packaging and sending out the contracts for signatures.<\/span><\/p><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\">\u00b7 Run various reports as pre-defined and maintain various operational trackers to drive closure of open items with various internal and external stakeholders.<\/span><\/p><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\">\u00b7 Track and report on contract renewals for closure. Regular follow ups to track ongoing progress.<\/span><\/p><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\">\u00b7 Under guidance and supervision, assist leadership team on small mini-projects or support on procurement internal initiatives.<\/span><\/p><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\">\u00b7 Coordinate with approval chain stakeholders and follow up for various requests workflows, under supervision of procurement leaders.<\/span><\/p><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\">\u00b7 Coordination support, set up basic RFPs, execution for sourcing activities, onboarding and offboarding suppliers within the Coupa procurement system.<\/span><\/p><p><br \/><br \/><\/p><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\"><b>Key Skills and knowledge:<\/b><\/span><\/p><br \/><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\">\u00b7 2 to 4 years of work experience, preferably in role of coordination within finance and procurement function or highly transactional environment related to service management.<\/span><\/p><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\">\u00b7 Proficiency in Microsoft Office, with the capability to use Excel to do pivot analysis, basic graphing, and compiling data for presentation inputs.<\/span><\/p><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\">\u00b7 Excellent coordination, organization, communication, task management, and time-management skills.<\/span><\/p><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\">\u00b7 Adaptive learner to grasp new topics and comfortable to provide collaborative inputs to operations manager over time.<\/span><\/p><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\">\u00b7 Knowledge of any procurement system, preferably Coupa as a plus.<\/span><\/p><br \/><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\"><b>Educational Qualification:<\/b><\/span><\/p><br \/><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\">Graduate<\/span><\/p><br \/><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\"><b>Disclaimer:<\/b><\/span><\/p><br \/><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\">&#39;Neither Concentrix nor any authorized 3rd party who assist with our recruitment process, ever ask candidates for \u2018recruitment\u2019, \u2018processing\u2019 or any other kind of fees in exchange for offer letters from Concentrix. 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Starte jetzt als <strong>Kundenbetreuer (m\/w\/d) f&uuml;r Gesch&auml;ftskunden<\/strong>.<\/p>\\n<p><strong>Das Wichtigste zuerst<\/strong><\/p>\\n<ul>\\n<li>Start: schnellstm&ouml;glich<\/li>\\n<li>Pensum: 80-100%<\/li>\\n<li>Standort: Wallisellen ZH<\/li>\\n<li>Montag - Freitag, zwischen 08:00 und 17:30 Uhr &ndash; freie Wochenenden!<\/li>\\n<li>Outbound<\/li>\\n<li>Supportsprachen: Deutsch &amp; Deutsch kombiniert mit Franz&ouml;sisch oder Italienisch<\/li>\\n<li>Quereinsteiger willkommen!<\/li>\\n<li>Unbefristet<\/li>\\n<li>Unterst&uuml;tzung durch moderne KI-Tools<\/li>\\n<\/ul>\\n<p data-pm-slice=\\\"1 1 []\\\"><strong>Das erwartet dich<br \/><\/strong>Du bist der erste Ansprechpartner bei unterschiedlichen telefonischen Kundenanfragen aus dem Telekommunikationsbereich.<br \/>Immer mit dabei: Unsere KI-Tools, die dir Routineaufgaben abnehmen und dir Zeit verschaffen, denn <strong>KI ist bei uns kein Ersatz &ndash; sondern dein Teamkollege.<\/strong><\/p>\\n<p><strong><br \/>Dein Alltag<\/strong><\/p>\\n<ul>\\n<li>Du <strong>ber&auml;tst unsere Kunden professionell<\/strong> und freundlich &uuml;ber unsere <strong>Telekommunikationsprodukte und -dienstleistungen.<\/strong><\/li>\\n<li><strong>Verkaufe aktiv Produkte und Dienstleistungen <\/strong>mit dem Ziel, die Verkaufsziele zu erreichen und zu &uuml;bertreffen.<\/li>\\n<li>Unterst&uuml;tze unsere Kunden bei <strong>Anfragen und Problemen<\/strong>, um ihre&nbsp;<strong>Zufriedenheit sicherzustellen.<\/strong><\/li>\\n<li>Bleibe auf dem neuesten Stand unserer Produktpalette und der unserer Wettbewerber, um <strong>kompetent beraten <\/strong>zu k&ouml;nnen.<\/li>\\n<li><strong>Pflege Kundenbeziehungen <\/strong>durch regelm&auml;ssige und <strong>proaktive Ansprache<\/strong>.<\/li>\\n<li><strong>Erkenne Verkaufschancen <\/strong>und nutze <strong>Cross- und Upselling-Strategien<\/strong>.<\/li>\\n<li><strong>Nutze moderne Tools<\/strong>, die dich smarter und besser machen.<\/li>\\n<\/ul>\\n<p>Mal ganz leicht. Mal herausfordernd. 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Alle unsere Einstellungspraktiken basieren auf den gesch&auml;ftlichen Erfordernissen, den Stellenanforderungen und den beruflichen Qualifikationen, ohne R&uuml;cksicht auf Herkunft, Alter, Geschlechtsidentit&auml;t, sexuelle Orientierung, Religion, Familienstand oder Elternstatus, nationale Herkunft, Behinderung oder eine andere durch die geltenden nationalen Gesetze gesch&uuml;tzte Klassifizierung.<\/em><\/p>\\n<p><strong>Arbeitserlaubnis<\/strong>&nbsp;<br \/>Gem&auml;ss schweizerischem Recht werden f&uuml;r diese Stelle nur Bewerber ber&uuml;cksichtigt, die &uuml;ber eine g&uuml;ltige Arbeitserlaubnis in der Schweiz verf&uuml;gen.<\/p>\\n<\/div>\\n<p>#EMEACNX<br \/>#AGENTCNX<\/p>\",\"ats_external_id\":\"CH-1188\",\"location\":\"Wallisellen, Z\u00fcrich\",\"job_type\":\"part_time\",\"salary\":\"\",\"salary_type\":\"monthly\",\"salary_currency\":\"CHF\",\"updated_at\":\"2026-09-30T14:52:22.896+02:00\",\"created_at\":\"2026-09-30T14:41:11.946+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-dach1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMTg4?\",\"apply_url\":\"https:\/\/concentrix-dach1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMTg4\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"de\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-dach1\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":\"1\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"1525\",\"campaign_id\":\"1150\",\"campaign_title\":\"Advisor II, B2B Sales R1768620\",\"campaign_type\":\"job_application\",\"job_title\":\"Junior Hunter\",\"street\":\"ESP Valencia - Av. d'Arag\u00f3, 30\",\"address\":\"ESP Valencia - Av. d'Arag\u00f3, 30\",\"city\":\"Valencia\",\"state\":\"Valencia\",\"postal_code\":\"46021\",\"region\":\"Valencia\",\"country\":\"Spain\",\"short_description\":\" .\",\"long_description\":\"<br \/><p>\u00a0<\/p><p style=\\\"color:#3b3b3b !important\\\"><b>Experience the power of a game-changing career\u00a0<\/b>\u00a0<\/p><p style=\\\"color:#3b3b3b !important\\\">\u00a0<\/p><p style=\\\"color:#3b3b3b !important\\\">Want to be part of an innovative and growing team? We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries.\u00a0\u00a0<\/p><p>\u00a0<\/p><p>If you\u2019re looking to grow and be inspired, as a <b>Inbound Sales Representative SMB <\/b>hybrid in Valencia you will be part of our team of game-changers who are powering the brands of the future.\u00a0\u00a0<\/p><p>\u00a0<\/p><p style=\\\"color:#3b3b3b !important\\\"><b>Career growth and personal development\u00a0<\/b><\/p><p style=\\\"color:#3b3b3b !important\\\"><b>\u00a0<\/b><\/p><p style=\\\"color:#3b3b3b !important\\\">This is a great opportunity to experience the power of what\u2019s next and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed.\u00a0\u00a0<\/p><p>\u00a0<\/p><p style=\\\"color:#3b3b3b !important\\\"><b>What you will do in this role\u00a0<\/b>\u00a0<\/p><p style=\\\"color:#3b3b3b !important\\\">\u00a0<\/p><p style=\\\"color:#3b3b3b !important\\\">In everything we do, we believe in doing right by and for people \u2013 our clients, their customers, our people, our community, and our planet.\u00a0\u00a0<\/p><p>\u00a0<\/p><p style=\\\"color:#3b3b3b !important\\\">As an <b>Inbound Sales Representative<\/b>, you will play a key role in driving business growth by engaging with prospective and existing customers, identifying their needs, and delivering tailored solutions.<\/p><p style=\\\"color:#3b3b3b !important\\\">\u00a0<\/p><p style=\\\"color:#3b3b3b !important\\\"><b>Your responsibilities will include:<\/b><\/p><p style=\\\"color:#3b3b3b !important\\\">\u00a0<\/p><ul><li style=\\\"color:#3b3b3b !important\\\">Managing inbound customer inquiries via phone and email, providing timely, professional, and accurate support.<\/li><li style=\\\"color:#3b3b3b !important\\\">Consulting with customers to understand their business needs and recommend appropriate products and services.<\/li><li style=\\\"color:#3b3b3b !important\\\">Building and maintaining strong relationships with leads and customers to foster engagement and drive sales opportunities.<\/li><li style=\\\"color:#3b3b3b !important\\\">Accurately updating and maintaining customer information and sales activities within the CRM system.<\/li><li style=\\\"color:#3b3b3b !important\\\">Achieving individual sales targets and contributing to overall team performance goals.<\/li><li style=\\\"color:#3b3b3b !important\\\">Developing and maintaining a strong understanding of products, pricing, promotions, and internal procedures.<\/li><li style=\\\"color:#3b3b3b !important\\\">Ensuring service quality meets contractual objectives and key performance indicators (KPIs).<\/li><li style=\\\"color:#3b3b3b !important\\\">Delivering an exceptional customer experience through professional, courteous, and customer-focused interactions.<\/li><li style=\\\"color:#3b3b3b !important\\\">Supporting customer retention efforts by ensuring satisfaction and identifying opportunities for upselling and cross-selling.<\/li><li style=\\\"color:#3b3b3b !important\\\">Participating in initiatives designed to enhance customer satisfaction, improve sales performance, and drive continuous improvement.<\/li><li style=\\\"color:#3b3b3b !important\\\">Conducting outbound follow-up activities related to marketing campaigns, lead nurturing, and business development opportunities when required.<\/li><\/ul><p style=\\\"color:#3b3b3b !important\\\">\u00a0<\/p><p style=\\\"color:#3b3b3b !important\\\"><b>What you&#39;ll bring:<\/b><\/p><p style=\\\"color:#3b3b3b !important\\\">\u00a0<\/p><ul><li style=\\\"color:#3b3b3b !important\\\">Strong communication and relationship-building skills.<\/li><li style=\\\"color:#3b3b3b !important\\\">Customer-focused mindset with a passion for sales.<\/li><li style=\\\"color:#3b3b3b !important\\\">Ability to work in a target-driven environment and meet performance objectives.<\/li><li style=\\\"color:#3b3b3b !important\\\">Experience using CRM platforms and managing customer pipelines.<\/li><li style=\\\"color:#3b3b3b !important\\\">Excellent organizational and problem-solving skills.<\/li><\/ul><p style=\\\"color:#3b3b3b !important\\\">\u00a0<\/p><p style=\\\"color:#3b3b3b !important\\\">\u00a0<\/p><p style=\\\"color:#3b3b3b !important\\\"><b>Concentrix is a great match if you:<\/b>\u00a0<\/p><p style=\\\"color:#3b3b3b !important\\\">\u00a0<\/p><p style=\\\"color:#3b3b3b !important\\\">\u00a0<\/p><p style=\\\"color:#3b3b3b !important\\\">- Native French and advanced level of English<\/p><p style=\\\"color:#3b3b3b !important\\\">- Have a solid Sales Background (outbound environment)\u00a0<\/p><p style=\\\"color:#3b3b3b !important\\\">- Are achievement and goal oriented and motivated and self-starter\u00a0<\/p><p style=\\\"color:#3b3b3b !important\\\">- Have strong communication and good computer skills\u00a0\u00a0<\/p><p style=\\\"color:#3b3b3b !important\\\">- Have pipeline management and forecasting experience\u00a0<\/p><p>\u00a0<\/p><p style=\\\"color:#3b3b3b !important\\\"><b>It would be a plus if you have\u00a0<\/b><\/p><p style=\\\"color:#3b3b3b !important\\\">\u00a0<\/p><p style=\\\"color:#3b3b3b !important\\\">- Previous experience working with channel\u00a0<\/p><p>\u00a0<\/p><p style=\\\"color:#3b3b3b !important\\\"><b>What\u2019s in it for you<\/b>\u00a0<\/p><p>\u00a0<\/p><p style=\\\"color:#3b3b3b !important\\\">- Full time 39 hours\/week permanent contract: Monday to Friday from 09:00 - 18:00<\/p><p style=\\\"color:#3b3b3b !important\\\">- Salary 20.876 euros gross\/year &#43; up to 5.000 euros gross\/year in bonus &#43; medical insurance<\/p><p style=\\\"color:#3b3b3b !important\\\">- Great office location in Valencia with Hybrid mode available<\/p><p style=\\\"color:#3b3b3b !important\\\">- Full paid training about the company and the project you will be working on\u00a0<\/p><p style=\\\"color:#3b3b3b !important\\\">- Career development program and specialized courses\u00a0<\/p><p>\u00a0<\/p><p style=\\\"color:#3b3b3b !important\\\"><b>Experience the best version of you!\u00a0<\/b><\/p><p>\u00a0<\/p><p style=\\\"color:#3b3b3b !important\\\">At <b>Concentrix<\/b>, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.\u00a0<\/p><p>\u00a0<\/p><p style=\\\"color:#3b3b3b !important\\\">If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d\u00a0<\/p><p>\u00a0<\/p><p style=\\\"color:#3b3b3b !important\\\"><i>Concentrix is an equal opportunity employer<\/i>\u00a0<\/p><p style=\\\"color:#3b3b3b !important\\\"><i>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/i>\u00a0<\/p><p style=\\\"color:#242424 !important\\\"><span style=\\\"color:#242424\\\">R1768620<\/span><\/p>\",\"ats_external_id\":\"R1768620\",\"location\":\"Valencia, Valencia\",\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":\"\",\"salary_currency\":null,\"updated_at\":\"2026-10-16T01:59:14.279+02:00\",\"created_at\":\"2026-09-30T14:04:37.730+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMTUw?\",\"apply_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMTUw\/apply?\",\"head_count\":\"300\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"B2B Sales\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"organization_reference_id\":\"WES05\"},\"language\":[],\"location\":{\"city\":\"Valencia\",\"state\":\"Valencia\",\"country\":{\"wid\":\"bd34c524a6a04ae6915f5d96fa086199\",\"iso2\":\"ES\",\"iso3\":\"ESP\",\"descriptor\":\"Spain\",\"iso_numeric\":\"724\"},\"postal_code\":\"46021\",\"primary_location\":{\"id\":\"ES-VAL-DARAG-01\",\"wid\":\"abb4c0410095101d47a03912228a0000\",\"descriptor\":\"ESP Valencia - Av. d'Arag\u00f3, 30\"}},\"languages\":null,\"recruiter\":{\"email\":{\"wid\":\"7c208b772b8e101f1abf02e797ee0002\",\"address\":\"petronela.lukacova@concentrix.com\"},\"last_name\":\"Luk\u00e1\u010dov\u00e1\",\"first_name\":\"Petronela\"},\"categories\":[{\"id\":\"CF B2B Sales\",\"wid\":\"97ce316084a210142296b42c74b40000\",\"descriptor\":\"B2B Sales\"}],\"recruiters\":[{\"id\":\"103359498\",\"wid\":\"8a8b4fbd69e7101f0d88e75e22230000\",\"descriptor\":\"Petronela Luk\u00e1\u010dov\u00e1 (103359498)\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC3365\",\"wid\":\"ac5ccdbc2428101b74de00f9e45e0000\",\"descriptor\":\"Advisor II, B2B Sales\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-389593\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Valencia---Av-dArag-30\/Inbound-Sales-Representative----French-Speaking----Hybrid---HS03_R1768620\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Valencia---Av-dArag-30\/Inbound-Sales-Representative----French-Speaking----Hybrid---HS03_R1768620\/apply\",\"job_requisition_id\":\"R1768620\"}],\"organizations\":[{\"wid\":\"003ea3a0bf73101ee7959c6a0e830000\",\"descriptor\":\"20146 - Hpinc - WHSBTSPAIN26\",\"reference_id\":\"WHSBTSPAIN26\",\"custom_reference_id\":\"WHSBTSPAIN26\"},{\"wid\":\"762a036300cf101ef56c04aedba20000\",\"descriptor\":\"W0ZMTM P_Sbt_Spain_Hpi Store Hpi Stor\",\"reference_id\":\"W0ZMTM\",\"custom_reference_id\":\"W0ZMTM\"}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"wid\":\"503c0258d73f10040d324520ef790003\",\"address\":\"khaled.akram1@concentrix.com\"},\"last_name\":\"Akram\",\"first_name\":\"Khaled Shahzad\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1768620\",\"wid\":\"0e2539c721a91032af3ebba2b82e0000\",\"descriptor\":\"R1768620 Junior Hunter (Open)\"},\"recruiter_group\":[{\"email\":{\"wid\":\"7c208b772b8e101f1abf02e797ee0002\",\"address\":\"petronela.lukacova@concentrix.com\"},\"last_name\":\"Luk\u00e1\u010dov\u00e1\",\"first_name\":\"Petronela\"}],\"requisition_type\":null,\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_11\",\"wid\":\"0227dc387a0901268f38556fe1650a39\",\"descriptor\":\"Grade 11\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-spain\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"1\",\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"0\",\"auto_call\":\"0\",\"on_erp_listing\":\"0\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"1526\",\"campaign_id\":\"1149\",\"campaign_title\":\"Advisor I, Customer Service - Bilingual R1768615\",\"campaign_type\":\"job_application\",\"job_title\":\"Fashion Support Consultant (German-speaking) - On-site KL01\",\"street\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"address\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"postal_code\":\"8020\",\"region\":\"Catalunya\",\"country\":\"Spain\",\"short_description\":\" \",\"long_description\":\"<p><span style=\\\"color:#4a4a4a\\\"><b><span style=\\\"font-size:inherit\\\">Experience the power of a game-changing career\u00a0<\/span><\/b><\/span><\/p><p><span style=\\\"color:#4a4a4a\\\"><b><span style=\\\"font-size:inherit\\\">\u00a0<\/span><\/b><\/span><\/p><p><span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\">Want to be part of an innovative and growing team? We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries.\u00a0\u00a0<\/span><\/span><\/p><br \/><p><span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\">If you\u2019re looking to grow and be inspired, as a\u00a0<\/span><b><span style=\\\"font-size:inherit\\\">Fashion Support Consultant<\/span><\/b><span style=\\\"font-size:inherit\\\"> <\/span><b><span style=\\\"font-size:inherit\\\">in Barcelona (on-site)<\/span><\/b><span style=\\\"font-size:inherit\\\">, you will be part of our team of game-changers who are powering the brands of the future in the fashion industry.\u00a0\u00a0<\/span><\/span><\/p><br \/><p><span style=\\\"color:#4a4a4a\\\"><b><span style=\\\"font-size:inherit\\\">Career growth and personal development\u00a0\u00a0<\/span><\/b><\/span><\/p><br \/><p><span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\">This is a great opportunity to experience the power of what\u2019s next and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed.\u00a0\u00a0<\/span><\/span><\/p><br \/><p><span style=\\\"color:#4a4a4a\\\"><b><span style=\\\"font-size:inherit\\\">What you will do in this role\u00a0\u00a0<\/span><\/b><\/span><\/p><br \/><p><span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\">In everything we do, we believe in doing right by and for people \u2013 our clients, their customers, our people, our community, and our planet.\u00a0\u00a0<\/span><\/span><\/p><br \/><p><span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\">As a <\/span><b><span style=\\\"font-size:inherit\\\">Fashion Support Consultant<\/span><\/b><span style=\\\"font-size:inherit\\\">\u00a0on our team, you will:\u00a0\u00a0<\/span><\/span><\/p><p><span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\">- Handle incoming customers contacts (via telephone, email, chat or other automated alerts) and solve users\u2019 demands\u00a0<br \/>- Log call details onto call management systems and provide response and resolution within SLA\u00a0<br \/>- Maintain service and product knowledge and expertise associated with applications specific to individual customers\u00a0<br \/>- Ensure contractual SLA is maintained\u00a0<\/span><\/span><\/p><br \/><p><span style=\\\"color:#4a4a4a\\\"><b><span style=\\\"font-size:inherit\\\">Your qualifications\u00a0\u00a0<\/span><\/b><\/span><\/p><br \/><p><span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\">We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.\u00a0\u00a0<\/span><\/span><\/p><br \/><p><span style=\\\"color:#4a4a4a\\\"><b><span style=\\\"font-size:inherit\\\">Concentrix is a great match if you:\u00a0\u00a0<\/span><\/b><\/span><\/p><p><span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\">- Are proficient or bilingual in\u00a0German and advanced in English\u00a0<br \/>- Have good disposition to work in a customer service environment\u00a0<br \/>- Have customer care skills \u2013 ability to listen to and understand the customers\u2019 need\u00a0<br \/>- Can take ownership of, and progress calls to resolution or to escalate call to resolution\u00a0<\/span><\/span><\/p><br \/><p><span style=\\\"color:#4a4a4a\\\"><b><span style=\\\"font-size:inherit\\\">It will be a plus if you have:\u00a0<\/span><\/b><\/span><\/p><p><span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\">- Working knowledge of IT Platform, equipment, and applications: Windows\/MS Office\/ internet configuration\u00a0<\/span><\/span><\/p><br \/><p><span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\">Don\u2019t meet every requirement? No worries. We\u2019re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don\u2019t check every box, we still encourage you to apply. We\u2019ll do our best to match you with the right job, whether it\u2019s this one or another role.\u00a0\u00a0<\/span><\/span><\/p><br \/><p><span style=\\\"color:#4a4a4a\\\"><b><span style=\\\"font-size:inherit\\\">What\u2019s in it for you\u00a0\u00a0<\/span><\/b><\/span><\/p><br \/><p><span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\">We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. That\u2019s why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for our teams, our customers, and YOU.\u00a0\u00a0<\/span><\/span><\/p><br \/><p><span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\">- Full-time 39 hours\/week permanent contract: rotative Monday to Friday between 9:00 - 19:00<br \/>- Salary <\/span><\/span>19623,9<span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\"> euros gross\/year &#43; up to 2000 euros gross\/year in bonus \u00a0<br \/>- Central location in Barcelona \u00a0<br \/>- Full paid training on the company and the project you&#39;ll be working on \u00a0<br \/>- Career development programs, specialized courses \u00a0<br \/>\u00a0\u00a0<\/span><\/span><\/p><p><span style=\\\"color:#4a4a4a\\\"><b><span style=\\\"font-size:inherit\\\">Experience the best version of you!\u00a0\u00a0<\/span><\/b><\/span><\/p><br \/><p><span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\">At\u00a0<\/span><b><span style=\\\"font-size:inherit\\\">Concentrix<\/span><\/b><span style=\\\"font-size:inherit\\\">, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.\u00a0\u00a0<\/span><\/span><\/p><br \/><p><span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\">If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d\u00a0\u00a0<\/span><\/span><\/p><br \/><p><span style=\\\"color:#4a4a4a\\\"><i><span style=\\\"font-size:inherit\\\">Concentrix is an equal opportunity employer\u00a0\u00a0<\/span><\/i><\/span><\/p><p><span style=\\\"color:#4a4a4a\\\"><i><span style=\\\"font-size:inherit\\\">We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. 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Les candidatures sont ouvertes <strong>jusqu'au dimanche 4 octobre 2026 &agrave; 00h<\/strong>. Pass&eacute; ce d&eacute;lai, l'offre sera cl&ocirc;tur&eacute;e : ne tardez pas &agrave; postuler !<br \/><br \/><\/em><\/p>\\n<p><strong>Qui sommes-nous ?<\/strong><\/p>\\n<p>Concentrix est une entreprise internationale implant&eacute;e dans plus de 70 pays. Sp&eacute;cialistes de l'am&eacute;lioration de l'exp&eacute;rience client et de l'optimisation des processus m&eacute;tiers, nous aidons les entreprises &agrave; se transformer et atteindre l'excellence, dans un environnement inclusif, collaboratif et innovant.<\/p>\\n<p><strong>Votre mission en tant que Conseiller Client&egrave;le<\/strong><\/p>\\n<p>Votre r&ocirc;le principal sera d'&ecirc;tre l'interlocuteur privil&eacute;gi&eacute; de nos clients. Vous aurez pour missions de :<\/p>\\n<ul>\\n<li>Accompagner prospects et clients dans la r&eacute;solution de probl&egrave;mes ou pour fournir des renseignements.<\/li>\\n<li>Contribuer activement &agrave; promouvoir notre image de marque et &agrave; d&eacute;velopper la satisfaction client.<\/li>\\n<li>G&eacute;rer efficacement les r&eacute;clamations.<\/li>\\n<li>&Ecirc;tre un ambassadeur de la satisfaction client !<\/li>\\n<\/ul>\\n<p>Par quels moyens ? Des appels entrants, des mails, des courriers et, potentiellement, des interactions via les r&eacute;seaux sociaux. Pas de prospection t&eacute;l&eacute;phonique !<\/p>\\n<p><strong>Ce que nous vous offrons :<\/strong><\/p>\\n<p>Chez Concentrix, nous faisons de la valorisation de nos talents une priorit&eacute;. 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This position assists external users of the client's technical products or services by answering questions and solving problems involved in their use.<\/p>\\n<p data-pm-slice=\\\"1 1 []\\\">Assist external users of the client's technical products or services; identify, investigate, research and provide resolution to user questions and problems<\/p>\\n<p data-pm-slice=\\\"1 1 []\\\">. <strong>Italian (C1); English (B2)<\/strong><\/p>\\n<p>&bull; Troubleshoot basic and routine customer issues that are technical in nature; including hardware, software, networking, or other designated client products&nbsp;<\/p>\\n<p>&bull; Follow appropriate escalation path to resolve technical issues; including making follow up outbound calls to customers or other parties as needed<\/p>\\n<p>&bull; Solve problems that are generally unstructured and require extensive use of conceptual thinking skills<\/p>\\n<p>&bull; Ensure service delivered to our customers meets contractual Key Performance Indicator (&lsquo;KPIs&rsquo;)<\/p>\\n<p>&bull; Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p>\\n<p>&bull; Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer&nbsp;<\/p>\\n<p>&bull; Clarify customer requirements; probe for understanding<\/p>\\n<p>&bull; Prepare complete and accurate work including appropriately notating accounts as required<\/p>\\n<p>&bull; Participate in activities designed to improve customer satisfaction and business performance<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>We can't wait to meet you!<\/strong><\/p>\\n<div>\\n<p><strong>Who&nbsp;are&nbsp;we?&nbsp;<\/strong><\/p>\\n<\/div>\\n<div>\\n<p>With 440,000 colleagues all over the world, we specialize in creating exceptional customer experiences and driving digital transformation for some of the world&rsquo;s biggest and best companies.&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>We&rsquo;re fanatical about our diverse and passionate people all across the world. We embrace all our different cultures, individualities, and personalities because we recognize that all our differences make us stronger together. Concentrix is an equal opportunity employer, and we process applicants without regard to disability, race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression or any other characteristic.&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>We&nbsp;show&nbsp;our&nbsp;colleagues&nbsp;how&nbsp;important&nbsp;they&nbsp;are&nbsp;by&nbsp;showering&nbsp;them&nbsp;with&nbsp;perks,&nbsp;like&nbsp;a&nbsp;culture&nbsp;of&nbsp;belonging;&nbsp;clear&nbsp;paths&nbsp;for&nbsp;career&nbsp;development;&nbsp;professional&nbsp;support,&nbsp;coaching&nbsp;and&nbsp;mentorship&nbsp;programs;&nbsp;performance-based&nbsp;pay; a&nbsp;global&nbsp;network&nbsp;of&nbsp;lifelong&nbsp;friends&nbsp;and&nbsp;peers;&nbsp;and&nbsp;more! (Like,&nbsp;lots&nbsp;more.)<\/p>\\n<\/div>\\n<p>Location:<\/p>\\n<p>GEO Tbilisi - Vake Plaza 7th &amp; 8th Flrs, 72a Ilia Chavchavadze Avenue, 7th &amp; 8th Flrs<\/p>\",\"ats_external_id\":\"GE-60\",\"location\":\"Tbilisi, Tbilisi\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-01T03:59:11.786+04:00\",\"created_at\":\"2026-09-30T13:04:58.103+04:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-georgia.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82MA?\",\"apply_url\":\"https:\/\/concentrix-georgia.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82MA\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":\"temporarily_remote\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-georgia\",\"internal_job_listing\":\"1\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"1\",\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"1\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":\"0\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"949\",\"campaign_id\":\"27123\",\"campaign_title\":\"Sr. Application Support Engineer (TCF) R1768399\",\"campaign_type\":\"job_application\",\"job_title\":\"MECM\/SCCM\/Infrastructure Engineer (Bilingual English)\",\"street\":\"CRI Work-at-Home\",\"address\":\"CRI Work-at-Home\",\"city\":\"CRI\",\"state\":\"Alajuela\",\"postal_code\":\".\",\"region\":null,\"country\":\"Costa Rica\",\"short_description\":\"We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.\\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p><span style=\\\"color:#374151\\\">We are seeking a highly skilled and proactive <\/span><span style=\\\"color:#111827\\\">Microsoft MECM\/SCCM\/Intune Customer Engineer<\/span> to serve as a trusted consultant and technical advisor for customers. In this role, you will design, assess, maintain, troubleshoot, and optimize Microsoft Endpoint Configuration Manager, System Center Configuration Manager, and Intune environments while helping customers achieve their endpoint management goals. You will partner directly with technical teams and customer leadership to deliver practical guidance, reliable solutions, and measurable outcomes. This is a bilingual English role.<\/p><br \/><h2 style=\\\"color:!important\\\"><span style=\\\"color:#111827\\\"><b>Responsibilities<\/b><\/span><\/h2><ul><li><span style=\\\"color:#374151\\\">Work directly with customers as a consultant, technical advisor, and trusted infrastructure expert.<\/span><\/li><li><span style=\\\"color:#374151\\\">Design, deploy, review, and assess the health of MECM\/SCCM infrastructure and client environments.<\/span><\/li><li><span style=\\\"color:#374151\\\">Upgrade, update, maintain, and troubleshoot SCCM hierarchy components.<\/span><\/li><li><span style=\\\"color:#374151\\\">Diagnose and resolve issues across MECM\/SCCM infrastructure, clients, software updates, task sequences, and related endpoint management services.<\/span><\/li><li><span style=\\\"color:#374151\\\">Tune and optimize SCCM environments for performance, reliability, and scalability.<\/span><\/li><li><span style=\\\"color:#374151\\\">Assist customers with reporting needs using SCCM reporting capabilities, SSRS, and\/or Power BI.<\/span><\/li><li><span style=\\\"color:#374151\\\">Support setup, configuration, planning, and troubleshooting of SCCM Co-Management with Intune.<\/span><\/li><li><span style=\\\"color:#374151\\\">Assist in planning, reviewing, and troubleshooting Software Updates features.<\/span><\/li><li><span style=\\\"color:#374151\\\">Assist in planning, reviewing, and troubleshooting Task Sequences for operating system deployment and upgrades.<\/span><\/li><li><span style=\\\"color:#374151\\\">Provide customer training across SCCM\/MECM capabilities to support adoption, knowledge transfer, and customer success.<\/span><\/li><li><span style=\\\"color:#374151\\\">Present technical recommendations, assessments, findings, and solutions to multiple levels of customer leadership.<\/span><\/li><li><span style=\\\"color:#374151\\\">Act as a consultant and architect across multiple customer environments, balancing technical depth with customer-focused communication.<\/span><\/li><\/ul><h2 style=\\\"color:!important\\\"><span style=\\\"color:#111827\\\"><b>Qualifications<\/b><\/span><\/h2><ul><li><span style=\\\"color:#374151\\\">Bachelor\u2019s degree in IT or a related field.<\/span><\/li><li><span style=\\\"color:#374151\\\">10&#43; years of experience as a deep technical expert, technology owner, or consultant for MECM\/SCCM.<\/span><\/li><li><span style=\\\"color:#374151\\\">Deep expertise in Microsoft Endpoint Configuration Manager, System Center Configuration Manager, and Intune.<\/span><\/li><li><span style=\\\"color:#374151\\\">Ability to consult with customers, assess complex environments, and recommend practical infrastructure improvements.<\/span><\/li><li><span style=\\\"color:#374151\\\">Ability to present clearly and confidently to technical teams, stakeholders, and customer leadership.<\/span><\/li><li><span style=\\\"color:#374151\\\">Broad knowledge across multiple endpoint management and infrastructure scenarios, with deep expertise in at least three of the following: <\/span><ul><li><span style=\\\"color:#374151\\\">Windows desktop\/server management using MECM\/SCCMSQL Server,<\/span><\/li><li><span style=\\\"color:#374151\\\">Active Directory,<\/span><\/li><li><span style=\\\"color:#374151\\\"> certificates, IIS, DNS\/networking, and security<\/span><\/li><li><span style=\\\"color:#374151\\\">Package and application creation<\/span><\/li><li><span style=\\\"color:#374151\\\">Desktop operating system upgrades using multiple approaches<\/span><\/li><li><span style=\\\"color:#374151\\\">Intune and Co-Management<\/span><\/li><li><span style=\\\"color:#374151\\\">SSRS reporting and\/or Power BIPowerShell scripting<\/span><\/li><\/ul><\/li><li><span style=\\\"color:#374151\\\">Broad knowledge of MECM capabilities, with deep understanding of at least four of the following:<\/span><ul><li><span style=\\\"color:#374151\\\">Infrastructure design, deployment, upgrades, maintenance, health, tuning, and 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501N\",\"city\":\"Omaha\",\"state\":\"Nebraska\",\"postal_code\":\"68102\",\"region\":null,\"country\":\"United States of America\",\"short_description\":\"We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.\\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p><b>Title: Lead Software Engineer \u2013 React\/Java<\/b><\/p><p><b>Location: Omaha, NE (Onsite \u2013 5 Days a week)<\/b><\/p><br \/><p>Concentrix is seeking an experienced <b>Lead Software Engineer<\/b> to join our team <b>onsite in Omaha, Nebraska, five days per week<\/b>.<\/p><br \/><p>This role is ideal for a hands-on Technical Lead or Architect with strong expertise in <b>Java, Spring\/Spring Boot, React, microservices, REST APIs, Docker, and Kubernetes<\/b>.<\/p><br \/><p>In this role, you will lead enterprise application design and development, make key technical decisions, guide engineering teams, and partner closely with business and technical stakeholders to deliver secure, scalable, high-performing solutions.<\/p><p>\u00a0<\/p><p><b>Responsibilities<\/b><\/p><ul><li>Lead the design and development of enterprise applications using Java, Spring\/Spring Boot, and React.<\/li><li>Design, build, and enhance scalable microservices and REST APIs.<\/li><li>Apply microservices architecture principles, design patterns, and modern engineering best practices.<\/li><li>Provide hands-on technical leadership, guidance, and mentorship to development teams.<\/li><li>Participate directly in development activities and resolve complex technical challenges.<\/li><li>Define application, component, API, integration, and solution design approaches.<\/li><li>Support modernization, enhancement, and rewrite initiatives for legacy applications.<\/li><li>Design and support containerized applications using Docker and Kubernetes.<\/li><li>Conduct design reviews and code reviews to ensure engineering quality, maintainability, and consistency.<\/li><li>Partner closely with business, product, architecture, and engineering teams to translate requirements into technical solutions.<\/li><li>Create technical design documents, architecture diagrams, and implementation plans.<\/li><li>Ensure solutions meet performance, scalability, security, resiliency, and maintainability expectations.<\/li><li>Champion strong development practices, continuous improvement, and overall engineering excellence.<\/li><li>Work onsite in <b>Omaha, Nebraska, five days per week<\/b> to support collaboration, delivery, and team alignment.<\/li><\/ul><br \/><p><b>Qualifications<\/b><\/p><ul><li>Bachelor\u2019s degree in Computer Science, Engineering, Information Technology, or a related field.<\/li><li>10&#43; years of software development experience.<\/li><li>3&#43; years of experience in a Technical Lead or Architect role.<\/li><li>Strong hands-on experience with Java, Spring, and Spring Boot.<\/li><li>Strong hands-on experience with React and modern front-end development.<\/li><li>Strong understanding of microservices architecture, design principles, and patterns.<\/li><li>Experience designing and developing REST APIs and microservices-based applications.<\/li><li>Strong knowledge of application architecture, software design principles, and design patterns.<\/li><li>Hands-on experience with Docker, Kubernetes, and containerization.<\/li><li>Experience with CI\/CD and modern software engineering practices.<\/li><li>Experience with relational databases and enterprise application development.<\/li><li>Strong troubleshooting, analytical, and problem-solving skills.<\/li><li>Demonstrated ability to provide technical leadership and guide development teams.<\/li><li>Excellent communication and stakeholder management skills.<\/li><li>Ability to work <b>onsite in Omaha, Nebraska, five days per week<\/b>.<\/li><li>Experience with Azure, Azure DevOps, and Identity and Access Management is a plus.<\/li><\/ul><p>\u00a0<\/p><p>The base salary for this position is $106,087\u00a0-$155,000 plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program, 401(k) retirement plan, paid time off and holidays and paid learning days.<\/p><br \/><p>The deadline to apply for this position is: 10\/26\/2026. This position is for an existing, immediate vacancy. We are currently seeking to fill this role with an individual who can start as soon as possible.<\/p><br \/><p>As part of the hiring process, candidates may be required to undergo background screening and identity verification, where permitted by applicable law and consistent with the requirements of the role. Certain verification processes used by the Company or its service providers may involve technologies that rely on biometric identifiers or biometric information, where permitted by law. If biometric identifiers or biometric information are collected, used, or stored, the Company will provide the legally required disclosures and obtain any required written consent prior to such collection, and will handle such information in accordance with applicable biometric privacy laws and Company policies.<\/p><p>\u00a0<\/p><p>#LI-Onsite<\/p><p>#OmahaNE<\/p><p>#Concentrix<\/p><p><br \/><b>Physical and Mental Requirements:<br \/>\u00a0<br \/><\/b>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p><p><b>\u00a0<\/b><\/p><p><b>Equal Employment Opportunity:<br \/><br \/><\/b><\/p><p>Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.<\/p><p>\u00a0<\/p><p>For more information regarding your EEO rights as an applicant, please visit the following websites:<\/p><p><span style=\\\"color:#007380\\\">\u00b7\u00a0\u00a0\u00a0\u00a0<\/span><a target=\\\"_blank\\\" href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf\\\"><span style=\\\"color:#0000ff\\\"><u>English<\/u><\/span><\/a><span style=\\\"color:#007380\\\">\u00a0\u00a0 <\/span><\/p><p><span style=\\\"color:#007380\\\">\u00b7\u00a0\u00a0\u00a0<\/span><a target=\\\"_blank\\\" href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf\\\"><span style=\\\"color:#0000ff\\\"><u>Spanish<\/u><\/span><\/a><span style=\\\"color:#007380\\\"> <\/span><\/p><p><\/p><p><b>Accommodation:<br \/><br \/><\/b><\/p><p><span style=\\\"color:#000000\\\">Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.\u00a0If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <\/span><a target=\\\"_blank\\\" href=\\\"mailto:app.acco@concentrix.com\\\"><span style=\\\"color:#007380\\\"><u>app.acco@concentrix.com<\/u><\/span><\/a><span style=\\\"color:#000000\\\">.\u00a0 All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/span><\/p><p><span style=\\\"color:#ff0000\\\">\u00a0<\/span><\/p><p><b>Artificial Intelligence:<br \/><br \/><\/b><\/p><p><span style=\\\"color:#000000\\\">As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. 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Chez Concentrix B\u00e9nin, nous pla\u00e7ons l\u2019humain, l\u2019innovation et l\u2019excellence op\u00e9rationnelle au c\u0153ur de nos activit\u00e9s.<br \/><\/p><p>Dans le cadre du renforcement de notre d\u00e9partement Finance, nous recherchons un(e) Professionnel(le) I \u2013 Planification et Analyse Financi\u00e8re (FP&amp;A) capable de contribuer au pilotage de la performance financi\u00e8re de l\u2019entreprise \u00e0 travers la production de reportings financiers et op\u00e9rationnels, l\u2019analyse des r\u00e9sultats, le suivi budg\u00e9taire et la pr\u00e9paration des pr\u00e9visions financi\u00e8res.<br \/><\/p><p>Le\/La titulaire du poste contribuera \u00e0 garantir la fiabilit\u00e9, la qualit\u00e9 et la pertinence des informations financi\u00e8res utilis\u00e9es par le management pour le suivi de la performance et la prise de d\u00e9cision. Il\/Elle participera \u00e9galement aux processus de cl\u00f4ture, de budget, de Forecast et de Rolling Forecast ainsi qu\u2019\u00e0 l\u2019am\u00e9lioration continue des outils et processus de reporting financier.<br \/><\/p><p><b>2- Pourquoi rejoindre Concentrix ?<\/b><\/p><p>En rejoignant Concentrix B\u00e9nin, vous int\u00e9grerez un environnement international, dynamique et multiculturel, o\u00f9 la collaboration, le d\u00e9veloppement des comp\u00e9tences et l\u2019am\u00e9lioration continue occupent une place importante.<\/p><p>Vous aurez l\u2019opportunit\u00e9 de contribuer directement au pilotage de la performance financi\u00e8re de l\u2019organisation, de travailler avec les \u00e9quipes op\u00e9rationnelles et les fonctions support et de participer \u00e0 des processus financiers structurants tels que le reporting, la budg\u00e9tisation, le Forecast et le Rolling Forecast.<br \/><\/p><p><b>3-Mission principale<\/b><br \/>Contribuer au pilotage de la performance financi\u00e8re de l&#39;entreprise en assurant la pr\u00e9paration des reportings financiers, l&#39;analyse des r\u00e9sultats, le suivi budg\u00e9taire et la production de pr\u00e9visions financi\u00e8res fiables. Le titulaire du poste accompagne les op\u00e9rations et les fonctions support dans la compr\u00e9hension des r\u00e9sultats financiers et l&#39;identification des leviers d&#39;am\u00e9lioration de la performance. Les activit\u00e9s FP&amp;A au sein de Concentrix s&#39;appuient notamment sur les processus de budg\u00e9tisation, reporting, analyse des \u00e9carts et forecast.\u00a0<br \/><\/p><p><b>4- Principales responsabilit\u00e9s et activit\u00e9s<br \/><\/b><\/p><p><b>A-Reporting financier\u00a0<\/b><\/p><p>Participer aux cl\u00f4tures mensuelles.\u00a0<\/p><p>Pr\u00e9parer et consolider les reportings financiers et op\u00e9rationnels.\u00a0<\/p><p>Contr\u00f4ler la fiabilit\u00e9, l&#39;exhaustivit\u00e9 et la coh\u00e9rence des donn\u00e9es financi\u00e8res.\u00a0<\/p><p>Assurer le rapprochement entre les donn\u00e9es de gestion et la comptabilit\u00e9.\u00a0<\/p><p>Produire les indicateurs cl\u00e9s de performance dans le respect du calendrier de cl\u00f4ture.\u00a0\u00a0<br \/><\/p><p><b>B-Analyse financi\u00e8re<\/b>\u00a0<\/p><p>Analyser les \u00e9carts entre R\u00e9alis\u00e9, Budget, Forecast et Rolling Forecast.\u00a0<\/p><p>Identifier les facteurs expliquant les variations de chiffre d&#39;affaires, de marge brute et de NGOI.\u00a0<\/p><p>R\u00e9aliser des analyses de rentabilit\u00e9 par client, projet, site ou d\u00e9partement.\u00a0<\/p><p>Pr\u00e9parer des synth\u00e8ses et recommandations \u00e0 destination du management.\u00a0<\/p><p>Participer aux revues mensuelles de performance.\u00a0\u00a0<br \/><\/p><p><b>C- Budget et pr\u00e9visions\u00a0<\/b><\/p><p>Participer \u00e0 l&#39;\u00e9laboration du budget annuel.\u00a0<\/p><p>Contribuer aux exercices de Forecast et Rolling Forecast.\u00a0<\/p><p>Collecter et consolider les hypoth\u00e8ses op\u00e9rationnelles et financi\u00e8res.\u00a0<\/p><p>Assurer le suivi des objectifs budg\u00e9taires et des plans d&#39;action associ\u00e9s.\u00a0<\/p><p>Participer \u00e0 l&#39;identification des risques et opportunit\u00e9s financiers. <br \/><\/p><p><b>D-Business Partnering\u00a0<\/b><\/p><p>Collaborer avec les \u00e9quipes op\u00e9rationnelles et les fonctions support.\u00a0<\/p><p>Fournir des analyses permettant d&#39;\u00e9clairer la prise de d\u00e9cision.\u00a0<\/p><p>Accompagner les responsables op\u00e9rationnels dans le suivi de leurs indicateurs de performance.\u00a0<\/p><p>Participer aux r\u00e9unions de gestion et aux revues financi\u00e8res.<\/p><p>\u00a0<\/p><p><b>5-Profil recherch\u00e9<br \/><\/b><\/p><p><b>A- Formation\u00a0<\/b><\/p><p>Bac &#43;4\/5 en Finance, Contr\u00f4le de Gestion, Comptabilit\u00e9, Audit ou domaine \u00e9quivalent.\u00a0<br \/><\/p><p><b>B- Exp\u00e9rience\u00a0<\/b><\/p><p>Premi\u00e8re exp\u00e9rience en contr\u00f4le de gestion, FP&amp;A, audit ou finance d&#39;entreprise appr\u00e9ci\u00e9e.\u00a0<\/p><p>Connaissance des activit\u00e9s de reporting et de planification financi\u00e8re.\u00a0<\/p><p>\u00a0<\/p><p><b>C- Comp\u00e9tences techniques\u00a0<\/b><\/p><p>Ma\u00eetrise avanc\u00e9e d&#39;Excel.\u00a0<\/p><p>Bonne compr\u00e9hension des \u00e9tats financiers et des indicateurs de performance.\u00a0<\/p><p>Capacit\u00e9s d&#39;analyse 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We\u2019re looking for passionate game-changers to deliver exceptional customer experiences and solutions for one of the world\u2019s best-known brands. If you're ready to grow with a Fortune 500 company with an inclusive, award-winning culture, your new career starts here. (Military veterans are encouraged to apply.)<\/p><p><\/p><p><strong><em>MUST SPEAK BOTH <u>SPANISH<\/u>&nbsp;AND <u>ENGLISH<\/u>&nbsp;FLUENTLY<\/em><\/strong>&nbsp;<\/p><p><\/p><p><strong>A NEW CAREER POWERED BY YOU<\/strong><\/p><p><strong>&nbsp;<\/strong><\/p><p>Are you looking for a \u201cwork from home\u201d career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging? Would you like to join a Fortune 500 company that earns \u201cWorld\u2019s Best Workplaces,\u201d \u201cBest Company Culture,\u201d and \u201cBest Companies for Career Growth\u201d awards every year? Then a remote Automotive Inside Sales Representative at Concentrix is the right place for you!<\/p><p><strong>&nbsp;<\/strong><\/p><p>As a remote Automotive Inside Sales Representative (Bilingual: English \/ Spanish), you\u2019ll join an organically diverse team from around the globe where all members contribute to and support each other\u2019s success and wellbeing, proudly united as \u201cgame-changers.\u201d Together, we serve as the intelligent transformation partner for the world\u2019s best-known brands, delivering exceptional customer experiences with tech-powered innovation.<\/p><p><strong>&nbsp;<\/strong><\/p><p><strong>CAREER GROWTH AND PERSONAL DEVELOPMENT<\/strong><\/p><p><strong><br><\/strong>This is a great \u201cwork from home\u201d opportunity that will allow you to reimagine an all-new career journey and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, technologies, and ongoing support you\u2019ll need to succeed. Plus, at Concentrix, there\u2019s real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That\u2019s why we offer a range of no-cost learning and leadership development programs designed to set you on your way to the kind of career you\u2019ve always envisioned.<\/p><p><strong>&nbsp;<\/strong><\/p><p><strong>WHAT YOU WILL DO IN THIS ROLE&nbsp;<\/strong><\/p><p><\/p><p>As an Automotive Inside Sales Representative (Bilingual: English \/ Spanish) working from home, you will:<\/p><ul><li><p>Provide inbound and outbound customer support using a call flow guide<\/p><\/li><li><p>Close sales, work on prospecting, negotiation, presentation, and use B2B and B2C skills<\/p><\/li><li><p>Use product knowledge, build client relationships, and find new ways to retain customers<\/p><\/li><li><p>Be detail-oriented when it comes to sales of products and services<\/p><\/li><li><p>Track, document, and retrieve information in databases<\/p><\/li><li><p>Offer additional products and\/or services with every sale<\/p><\/li><li><p>Deliver expert customer experiences\u2026with a smile.<strong><br>&nbsp;<\/strong><\/p><\/li><\/ul><p><strong>YOUR QUALIFICATIONS<\/strong><\/p><p><\/p><p>Your skills, integrity, knowledge, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our Automotive Inside Sales Representative (Bilingual: English \/ Spanish) role include:<\/p><ul><li><p>1+ year of proven B2B experience (meeting quotas, working on commission, selling products and\/or services)<\/p><\/li><li><p><em>MUST SPEAK BOTH <u>SPANISH<\/u>&nbsp;AND <u>ENGLISH<\/u>&nbsp;FLUENTLY<\/em><\/p><\/li><li><p>Account Management experience preferred<\/p><\/li><li><p>Experience utilizing a CRM preferred (such as SalesForce)<\/p><\/li><li><p>A strong understanding of the sales\/selling process, building relationships, communication skills, negotiation techniques, and closing deals<\/p><\/li><li><p>Open availability<\/p><\/li><li><p>A high school diploma or GED<\/p><\/li><li><p>A quiet, distraction-free environment to work from in your home<\/p><\/li><li><p>Proficiency in fast-paced multi-tasking<\/p><\/li><li><p>Eagerness to learn new technologies<\/p><\/li><li><p>Strong computer navigation skills and PC knowledge<\/p><\/li><li><p>A desktop or laptop to complete PC and internet testing; A work computer may be provided depending on the position offered, but is not guaranteed (will be discussed further with a recruiter)<\/p><\/li><li><p>High Speed internet (no wireless\/hotspots or satellite) and a smartphone<\/p><\/li><li><p>Must reside in the United States and have a valid U.S. address for residence<\/p><\/li><\/ul><p><strong>&nbsp;<\/strong><\/p><p><strong>WHAT\u2019S IN IT FOR YOU<\/strong><\/p><p><\/p><p>One of our company\u2019s Culture Beliefs says, \u201cWe champion our people.\u201d That\u2019s why we invest in our game-changers, our infrastructure, and our capabilities to ensure long-term success for both our teams and our clients. And we\u2019ll invest in YOU to aid in your career path and in your personal development. Benefits available to eligible U.S. employees in this role include:<\/p><ul><li><p>The base salary range for this position is $15-$18\/hr. (pay rate will not be below the applicable minimum wage). Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program (EAP), 401(k) retirement plan, paid time off and holidays, and paid training days.<\/p><\/li><li><p>DailyPay enrollment option to access pay \\\"early,\\\" when you want it<\/p><\/li><li><p>Paid training and performance-based incentives<\/p><\/li><li><p>Lucrative employee referral bonus opportunities<\/p><\/li><li><p>Company networking opportunities with organized groups in the following topics: Network of Women, Black Professionals, LGBTQ+ Pride, Ability (Disabilities), Dynamic ((Neurodiversity), Women in Tech, OneEarth Champions, and more<\/p><\/li><li><p>Health and wellness programs with trained partners to help promote a healthy you<\/p><\/li><li><p>Mentorship programs that support your rewarding career journey&nbsp;<\/p><\/li><li><p>Work-from-home convenience<\/p><\/li><li><p>Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support<\/p><\/li><li><p>Celebrations for Concentrix Day, Game-Changer Appreciation Day, Customer Service Week, World Clean Up Day, #MyOneEarthPromise, and more<\/p><\/li><\/ul><p><strong>&nbsp;<\/strong><\/p><p><strong>REIMAGINE THE BEST VERSION OF YOU!&nbsp;<br><\/strong><\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why half a million game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d<\/p><p><strong>&nbsp;<\/strong><\/p><p><strong>JOB AVAILABILITY<\/strong><\/p><p><\/p><p>We accept applications for this position on an ongoing basis. It is currently for an existing, immediate vacancy; however, we are also considering applications for future opportunities as they arise. We encourage all interested candidates to apply.<\/p><p><br><br><p><strong>Physical and Mental Requirements:<br><\/strong>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p><p><strong>&nbsp;<\/strong><\/p><p><strong>Equal Employment Opportunity:<\/strong><\/p><p>Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.<\/p><p>&nbsp;<\/p><p>For more information regarding your EEO rights as an applicant, please visit the following websites:<\/p><ul><li><p><a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf\\\"><u>English<\/u><\/a>&nbsp;&nbsp;<\/p><\/li><li><p><a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf\\\"><u>Spanish<\/u><\/a><\/p><\/li><\/ul><p><\/p><p><strong>Accommodation:<\/strong><\/p><p>Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.&nbsp;If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"mailto:app.acco@concentrix.com\\\"><u>app.acco@concentrix.com<\/u><\/a>.&nbsp; All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/p><p>&nbsp;<\/p><p><strong>Artificial Intelligence:<\/strong><\/p><p>As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/p><p>&nbsp;<\/p><p><strong>Work Authorization:<\/strong><\/p><p>In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. Must reside in the United States or have a valid U.S. address for residence. &nbsp;<\/p><p>&nbsp;<\/p><p><strong>For further information on available work states and Equal Employment Opportunity as an applicant, please click <\/strong><a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\"><strong><u>HERE<\/u><\/strong><\/a><\/p><\/p>\",\"ats_external_id\":\"US-req-a6aa926a60123d44\",\"location\":null,\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":null,\"salary_currency\":null,\"updated_at\":\"2026-10-19T19:07:34.655Z\",\"created_at\":\"2026-09-29T18:29:08.195Z\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix.crew.talkpush.com\/apply\/concentrix\/KY9XVBYESZJS87P12X6F8ZYKMJ1REE3F\",\"apply_url\":\"https:\/\/concentrix.crew.talkpush.com\/apply\/concentrix\/KY9XVBYESZJS87P12X6F8ZYKMJ1REE3F\",\"head_count\":null,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-crew\",\"internal_job_listing\":null,\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":null,\"enable_onboarding\":null,\"accept_duplicate_applications\":null,\"delay_between_two_applications\":null,\"auto_call\":null,\"on_erp_listing\":null,\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":null,\"relevance_score\":\"1\"},{\"id\":\"1527\",\"campaign_id\":\"1146\",\"campaign_title\":\"Advisor II, B2B Sales R1768168\",\"campaign_type\":\"job_application\",\"job_title\":\"Sales Representative (Portuguese - speaking) - Hybrid - HT05\",\"street\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"address\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"postal_code\":\"8020\",\"region\":\"CATALONIA\",\"country\":\"Spain\",\"short_description\":\" \",\"long_description\":\"<p><span style=\\\"color:#000000\\\"><b>Experience the power of a game-changing career\u00a0<\/b><\/span><\/p><br \/><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\">Want to be part of an innovative and growing team? We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries.\u00a0<\/span><\/p><br \/><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\">If you\u2019re looking to grow and be inspired, as a <b>Sales Representative<\/b> in Barcelona (hybrid), you will be part of our team of game-changers who are powering the brands of the future in the Tech industry.\u00a0<\/span><\/p><br \/><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\"><b>Career growth and personal development\u00a0<\/b><\/span><\/p><br \/><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\">This is a great opportunity to experience the power of what\u2019s next and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed.\u00a0<\/span><\/p><br \/><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\"><b>What you will do in this role\u00a0<\/b><\/span><\/p><br \/><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\">In everything we do, we believe in doing right by and for people \u2013 our clients, their customers, our people, our community, and our planet.\u00a0<\/span><\/p><br \/><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\">As a <b>Sales Representative<\/b> in our team, you will:\u00a0<\/span><\/p><br \/><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\">- Articulate clearly Partner Program value proposition and register new resellers into the program \u00a0<br \/>- Respond in a timely and accurate manner to calls\/e-mails from resellers, routing onwards if appropriate. Drive answer when time need to find appropriate answer \u00a0<br \/>- Provide basic general information on products for inbound and outbound calls or e-mails \u00a0<br \/>- Detect High Business Opportunities \u00a0<br \/>- Act as the main point of entry for telephone contacts generated by partner telemarketing activities and campaigns \u00a0<br \/>- Process callout campaign based on a predefined list of resellers \u00a0<br \/>- Process specific marketing on products and services\u00a0<\/span><\/p><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\"><span><\/span>\u00a0<\/span><\/p><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\"><b>Your qualifications\u00a0<\/b><\/span><\/p><br \/><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\">We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.\u00a0<\/span><\/p><br \/><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\"><b>Concentrix is a great match if you:\u00a0<\/b><\/span><\/p><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\"><span><\/span>\u00a0<br \/>- <\/span><span style=\\\"color:#424242\\\">Are proficient or bilingual in\u00a0Portuguese  advanced level of English <\/span><\/p><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\">- Have outstanding communication skills (verbal and written) \u00a0<br \/>- Have previous B2B sales experience \u00a0<br \/>- Are positive, goal and target orientated \u00a0<br \/>- Are comfortable speaking with business users at all levels \u00a0<br \/>- Are a strong individual contributor as well as a team player \u00a0<br \/>- Can handle project tasks with minimal direction and supervision \u00a0<br \/>- Are highly organized and detail oriented \u00a0<br \/>- Can prioritize workload.\u00a0\u00a0<\/span><\/p><br \/><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\">Don\u2019t meet every requirement? No worries. We\u2019re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don\u2019t check every box, we still encourage you to apply. We\u2019ll do our best to match you with the right job, whether it\u2019s this one or another role.\u00a0<\/span><\/p><br \/><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\"><b>What\u2019s in it for you\u00a0<\/b><\/span><\/p><br \/><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\">- Full-time 39 hours\/week contract: Monday to Friday from 9:00 to 18:00 <br \/>- Salary 20.100 euros gross\/year &#43; up to 4.000 euros gross\/year in bonus \u00a0<br \/>- Central location in Barcelona \u00a0<br \/>- Bring-a-friend (referral) bonus opportunities \u00a0<br \/>- Full paid training on the company and the project you&#39;ll be working on \u00a0<br \/>- Career development programs, specialized courses \u00a0<br \/>\u00a0<\/span><\/p><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\">Experience the best version of you!\u00a0\u00a0<\/span><\/p><br \/><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\">At Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.\u00a0\u00a0<\/span><\/p><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\">If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d\u00a0\u00a0<\/span><\/p><br \/><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\"><i>Concentrix is an equal opportunity employer\u00a0\u00a0<\/i><\/span><\/p><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\"><i>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. 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Hybrid - High Tech HT05\",\"street\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"address\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"postal_code\":\"8020\",\"region\":\"CATALONIA\",\"country\":\"Spain\",\"short_description\":\"The Advisor II, B2B Sales position interfaces with customers via inbound calls, outbound calls, or through the Internet for the purpose of selling products and services. This position is responsible for processing customer orders and sales; providing\/receiving information; selling client products\/service as well as providing basic customer service support.\",\"long_description\":\"<p><b>Experience the power of a game-changing career <\/b><\/p><br \/><p>Want to be part of an innovative and growing team? We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries.<\/p><br \/><p>If you\u2019re looking to grow and be inspired, as an Account Manager in Barcelona (hybrid), you will be part of our team of game-changers who are powering the brands of the future in the Tech industry.<\/p><br \/><p><b>Career growth and personal development <\/b><\/p><br \/><p>This is a great opportunity to experience the power of what\u2019s next and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed.<\/p><br \/><p><b>What you will do in this role <\/b><br \/><br \/>- Responsible for partner pipeline management, detecting new opportunities detected, and driving successful and profitable closure of deal rate<br \/>- Understand partner market and competition and evaluate reseller interest<br \/>- Create partner loyalty and drive partner competencies and certification in BU products<br \/>- Ensure partners are taking advantage of promotions, events &amp; programs<br \/>- Work together with partner to drive revenue for BU via campaigns, opportunity identification (and closure) and other methods<br \/>- Detect and provide transparency of qualified opportunities and take actions to close them with partner &amp; support partners to close big deals when necessary<br \/>- Work closely with telemarketing, end user sales teams and other key resources to maximize revenue and customer\/partner satisfaction<br \/>- Monitor execution of partner marketing plan, investment and co-marketing activities review and proposal, monitor ROI<br \/>- May attend country partner events for meeting key partners\u00a0<\/p><br \/><br \/><p><b>Concentrix is a great match if you: <\/b><\/p><br \/><p>- Are bilingual or proficient in Spanish<br \/>- Have two years of related technical sales experience preferred<br \/>- Are familiar with channel programs<br \/>- Have excellent negotiation management and strong communication skills (verbal &amp; written) including excellent telephone and presentation skills<br \/>- Work toward goal achievement using negotiation, teamwork\/collaboration, motivation and time\/work prioritize<br \/>- Can demonstrate innovation and good judgment\/problem-solving skills when making decisions<br \/>- Can establish an individual course of action to accomplish goals while using appropriate<\/p><br \/><p><b>It would be a plus if you: <\/b><\/p><br \/><p>- Have experience in working in Channel environment, knowledge of partners and distributors<\/p><br \/><p>Don\u2019t meet every requirement? No worries. We\u2019re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don\u2019t check every box, we still encourage you to apply. We\u2019ll do our best to match you with the right job, whether it\u2019s this one or another role.<\/p><br \/><p><b>What\u2019s in it for you <\/b><\/p><br \/><p>- Full-time 39 hours\/week Monday to Friday from 9:00 to 18:00<br \/>- Salary 22.100 euros gross\/year &#43; up to 3200 euros gross\/year in bonus &#43; private medical insurance<br \/>- Central location in Barcelona<br \/>- Bring-a-friend (referral) bonus opportunities<br \/>- Full paid training on the company and the project you&#39;ll be working on<br \/>- Career development programs, specialized courses<br \/>\u00a0<\/p><p>Experience the best version of you!<\/p><br \/><p>At Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.<\/p><br \/><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d<\/p><br \/><p>Concentrix is an equal opportunity employer<\/p><br \/><p>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. 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(Portuguese-Speaking) - Hybrid - HT05\",\"street\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"address\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"postal_code\":\"8020\",\"region\":\"CATALONIA\",\"country\":\"Spain\",\"short_description\":\"The Advisor II, B2B Sales position interfaces with customers via inbound calls, outbound calls, or through the Internet for the purpose of selling products and services. This position is responsible for processing customer orders and sales; providing\/receiving information; selling client products\/service as well as providing basic customer service support.\",\"long_description\":\"<p><b>Experience the power of a game-changing career\u00a0\u00a0<\/b><\/p><br \/><p>Want to be part of an innovative and growing team? We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries.\u00a0\u00a0<\/p><br \/><p>If you\u2019re looking to grow and be inspired, as an\u00a0<b>Account Manager in Barcelona (hybrid)<\/b>, you will be part of our team of game-changers who are powering the brands of the future in the Tech industry.\u00a0\u00a0<\/p><br \/><p><b>Career growth and personal development\u00a0\u00a0<\/b><\/p><br \/><p>This is a great opportunity to experience the power of what\u2019s next and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed.\u00a0\u00a0<\/p><br \/><p><b>What you will do in this role\u00a0\u00a0<\/b><\/p><br \/><p>In everything we do, we believe in doing right by and for people \u2013 our clients, their customers, our people, our community, and our planet.\u00a0\u00a0<\/p><br \/><p>As an<b>\u00a0Account Manager<\/b>\u00a0on our team, you will:\u00a0\u00a0<br \/>\u00a0<br \/>- Responsible for partner pipeline management, detecting new opportunities detected, and driving successful and profitable closure of deal rate\u00a0\u00a0<br \/>- Understand partner market and competition and evaluate reseller interest\u00a0\u00a0<br \/>- Create partner loyalty and drive partner competencies and certification in BU products\u00a0\u00a0<br \/>- Ensure partners are taking advantage of promotions, events &amp; programs\u00a0\u00a0<br \/>- Work together with partner to drive revenue for BU via campaigns, opportunity identification (and closure) and other methods\u00a0\u00a0<br \/>- Detect and provide transparency of qualified opportunities and take actions to close them with partner &amp; support partners to close big deals when necessary\u00a0\u00a0<br \/>- Work closely with telemarketing, end user sales teams and other key resources to maximize revenue and customer\/partner satisfaction\u00a0\u00a0<br \/>- Monitor execution of partner marketing plan, investment and co-marketing activities review and proposal, monitor ROI\u00a0\u00a0<br \/>- May attend country partner events for meeting key partners\u00a0 \u00a0<\/p><br \/><p><b>Concentrix is a great match if you:\u00a0\u00a0<\/b><\/p><br \/><p>- Are bilingual or proficient in Portuguese and have an advanced level of English<br \/>- Have two years of related technical sales experience preferred\u00a0\u00a0<br \/>- Are familiar with channel programs\u00a0\u00a0<br \/>- Have excellent negotiation management and strong communication skills (verbal &amp; written) including excellent telephone and presentation skills\u00a0\u00a0<br \/>- Work toward goal achievement using negotiation, teamwork\/collaboration, motivation and time\/work prioritize\u00a0\u00a0<br \/>- Can demonstrate innovation and good judgment\/problem-solving skills when making decisions\u00a0\u00a0<br \/>- Can establish an individual course of action to accomplish goals while using appropriate\u00a0<\/p><br \/><p><b>It would be a plus if you:\u00a0\u00a0<\/b><\/p><br \/><p>- Have experience in working in Channel environment, knowledge of partners and distributors\u00a0<\/p><br \/><p>Don\u2019t meet every requirement? No worries. We\u2019re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don\u2019t check every box, we still encourage you to apply. We\u2019ll do our best to match you with the right job, whether it\u2019s this one or another role.\u00a0\u00a0<\/p><br \/><p><b>What\u2019s in it for you\u00a0\u00a0<\/b><\/p><br \/><p>- Full-time 39 hours\/week permanent contract: Monday to Friday 9:00 - 18:00<br \/>- Salary 22.100 euros gross\/year &#43; up to 3200 euros gross\/year in bonus\u00a0\u00a0&#43; private medical insurance<\/p><p>- Central location in Barcelona<br \/>- Bring-a-friend (referral) bonus opportunities\u00a0\u00a0<br \/>- Full paid training on the company and the project you&#39;ll be working on\u00a0\u00a0<br \/>- Career development programs and specialized courses\u00a0\u00a0<br \/>\u00a0<\/p><p>Experience the best version of you!\u00a0\u00a0<\/p><br \/><p>At\u00a0<b>Concentrix<\/b>, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.\u00a0\u00a0<\/p><br \/><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d\u00a0\u00a0<\/p><br \/><p><i>Concentrix is an equal opportunity employer\u00a0\u00a0<\/i><\/p><p><i>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. 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Hybrid - High Tech Industry HS03 r\",\"street\":\"ESP Valencia - Av. d'Arag\u00f3, 30\",\"address\":\"ESP Valencia - Av. d'Arag\u00f3, 30\",\"city\":\"Valencia\",\"state\":\"Valencia\",\"postal_code\":\"46021\",\"region\":\"Valencia \",\"country\":\"Spain\",\"short_description\":\"The Advisor II, B2B Sales position interfaces with customers via inbound calls, outbound calls, or through the Internet for the purpose of selling products and services. This position is responsible for processing customer orders and sales; providing\/receiving information; selling client products\/service as well as providing basic customer service support.\",\"long_description\":\"<p><b>Experience the power of a game-changing career\u202f<\/b>\u202f\u00a0<\/p><p>\u00a0<\/p><p>Passionate about finding your next big opportunity? We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries.\u202f\u202f\u00a0<\/p><p>\u00a0<\/p><p>If you\u2019re looking to grow and be inspired, as a <b>Hunter in Valencia (Hybrid),<\/b> you will be part of our team of game-changers who are powering the brands of the future in tech.\u202f\u202f\u00a0<\/p><p>\u00a0<\/p><p><b>Career growth and personal development\u202f<\/b>\u202f\u00a0<\/p><p>\u00a0<\/p><p>This is a great opportunity to experience the power of what\u2019s next and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed.\u202f\u202f\u00a0<\/p><p>\u00a0<\/p><p><b>What you will do in this role\u202f<\/b>\u202f\u00a0<\/p><p>\u00a0<\/p><p>In everything we do, we believe in doing right by and for people \u2013 our clients, their customers, our people, our community, and our planet.\u202f\u202f\u00a0<\/p><p>\u00a0<\/p><p>As a <b>Hunter <\/b>on our team, you will:\u202f\u202f\u00a0<br \/>\u00a0<\/p><p>- Execute and achieve sales quota and targets\u00a0<br \/>- Identify and qualify prospects and deciders in the targeted companies\u00a0<br \/>- Focus on driving profitability through proactive management\u00a0<br \/>- Track, manage, and report ongoing activity relative to sales pipeline\u00a0<br \/>- Review level of client satisfaction and escalating issues when necessary\u00a0<br \/>- Communicate client feedback to appropriate parties for follow upon potential business\u00a0<br \/>- Timely response and resolution of incoming customer or partner calls regarding, customer inquiries and request\u00a0<br \/>- Prepare commercial and technical service proposals and ensure such proposals are technically and commercially sound\u00a0<br \/>- Make outbound calls to existing customers when required\u00a0<\/p><p>\u00a0<\/p><p><b>Your qualifications\u202f<\/b>\u202f\u00a0<\/p><p>\u00a0<\/p><p>We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.\u202f\u202f\u00a0<\/p><p>\u00a0<\/p><p><b>Concentrix is a great match if you:\u202f<\/b>\u202f\u00a0<\/p><p>\u00a0<\/p><p>- Are proficient or bilingual in German and advanced English\u00a0<\/p><p>- Have strong communication skills\u00a0<br \/>- Have solid Sales Background\u00a0<br \/>- Are achievement and goal oriented\u00a0<br \/>- Have good computer skills\u00a0<br \/>- Have previous experience in Sales B2B\u00a0<br \/>- Are motivated and self-starter<\/p><br \/><p>\u00a0Don\u2019t meet every requirement? No worries. We\u2019re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don\u2019t check every box, we still encourage you to apply. We\u2019ll do our best to match you with the right job, whether it\u2019s this one or another role.\u202f\u202f\u00a0<\/p><p>\u00a0<\/p><p><b>What\u2019s in it for you\u202f<\/b>\u202f\u00a0<\/p><p>\u00a0<\/p><p>We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. That\u2019s why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for our teams, our customers, and YOU.\u202f\u202f\u00a0<\/p><p>\u00a0<\/p><p>In this role, we offer benefits that help support your <b>unique lifestyle:\u202f\u202f\u00a0<\/b><\/p><p>- Full-time 39 hours\/week permanent contract: Monday to Friday 09:00 to 18:00<\/p><p>- Base salary of 22,500 euros gross\/year &#43; bonus up to 6,000 euros gross\/year, and private medical insurance<\/p><p>- Excellent office location in\u202fValencia\u00a0<br \/>- Full paid training on the company and the project you&#39;ll be working on\u00a0<br \/>- Career development programs and specialized courses\u00a0<\/p><p>\u00a0<\/p><p><b>Experience the best version of you!\u202f<\/b>\u202f\u00a0<\/p><p>\u00a0<\/p><p>At <b>Concentrix<\/b>, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.\u202f\u202f\u00a0<\/p><p>\u00a0<\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d\u202f\u202f\u00a0<\/p><p>\u00a0<\/p><p><i>Concentrix is an equal opportunity employer\u202f<\/i>\u202f\u00a0<\/p><p>\u00a0<\/p><p><i>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. 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(English speaking) - Hybrid - High Tech - HD01\",\"street\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"address\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"postal_code\":\"8020\",\"region\":\"Catalunya\",\"country\":\"Spain\",\"short_description\":\" .\",\"long_description\":\"<p><b> <\/b><\/p><p>\u00a0<\/p><p>\u00a0<\/p><p><b>Experience the Power of a Game-Changing Career<\/b><\/p><p>\u00a0<\/p><p>Are you ready to join an innovative and fast-growing team? We are a global leader in technology and services, powering the brands of the future. Across more than 70 countries, we support some of the world\u2019s most well-known companies \u2014 the ones you use every day \u2014 helping them transform their businesses through cutting-edge technology and integrated solutions.<\/p><p>If you\u2019re looking to grow, learn, and be inspired, this is your opportunity.<\/p><p>\u00a0<\/p><p>As a <b>Remote Support Engineer<\/b> based on-site in Barcelona, you\u2019ll become part of a dynamic team of game-changers shaping the future of global brands.<\/p><p>\u00a0<\/p><p><b>Career Growth and Personal Development<\/b><\/p><p>We believe in unlocking your potential. You\u2019ll benefit from comprehensive training, access to the latest technologies, and ongoing support to help you succeed and grow. Along the way, you\u2019ll build meaningful connections \u2014 even \u201cfriends for life.\u201d<\/p><p>\u00a0<\/p><p><b>What You\u2019ll Do<\/b><\/p><p>At the core of everything we do is a commitment to people \u2014 our clients, their customers, our teams, our communities, and our planet.<\/p><p>\u00a0<\/p><p>As a <b>Remote Support Engineer<\/b>, you will:<\/p><p>\u00a0<\/p><p>- Provide expert support on industrial 3D printers<\/p><p>- Remotely resolve hardware and\/or software technical issues and application problems for our customers\u00a0<\/p><p>- Trigger an onsite interaction (parts and\/or FSE dispatch) in case the issue cannot be fixed remotely\u00a0<\/p><p>- Keep customers informed of the status of their case\u00a0<\/p><p>- Document case history and interactions with customer. SW (CRM) to ensure proper handover to field, product\/case history tracking and reporting\u00a0<\/p><p>- Contribute to maintain the Knowledge Mgmt. System (KMS) sharing the knowledge with the rest of the organization\u00a0<\/p><p>- Assist Care Center Agents and Customers on subjects such as product features, specifications, parts info and compatibility, maintenance routines, educational programs and technical aspects in general, based on customer entitlement\u00a0<\/p><p>- Assist Field Service Engineers during onsite troubleshooting in case of need\u00a0\u00a0<\/p><p>\u00a0<\/p><p><b>Concentrix\u00a0 is a great match if you:\u00a0<\/b><\/p><p>\u00a0<\/p><p>- A native or proficient level of English<\/p><p>- Strong technical background with bachelor\u2019s degree in Science\/Engineering \u2013 preferably Mechanical, Industrial or Electrical Engineering \u2013 or equivalent\u00a0<\/p><p>- Can work collaboratively in an ethnically, linguistically, and culturally diverse environment\u00a0<\/p><p>- Excellent organizational skills; able to prioritize work in accordance\u00a0<\/p><p>\u00a0<\/p><p><b>It will be a plus if you have:\u00a0<\/b><\/p><p>\u00a0<\/p><p>- Experience in a customer facing role (onsite support, remote support or similar)\u00a0<\/p><p>- Experience in Graphics Arts products and related technologies\u00a0<\/p><p>- Ability to follow and read electrical \/ electronic diagrams\u00a0<\/p><p>- Experience in Additive Manufacturing technology, 3D Modeling Software - Magics (Materialize) and NetFabb (Autodesk) and\/or 3D printing workflows\u00a0<\/p><p>If you feel you don\u2019t check every box, we encourage you to apply anyway. We&#39;ll do our best to match you with the right job, whether it\u2019s this or another role.\u00a0<\/p><p>\u00a0<\/p><p><b>What\u2019s in it for you\u00a0<\/b><\/p><p>\u00a0<\/p><p>In this role, we offer benefits that help you support your <b>unique lifestyle:\u00a0<\/b><\/p><p>\u00a0<\/p><p>- Full time 39 hours\/week permanent contract<\/p><p>- Shift schedule: Monday to Friday 12:00 to 21:00<\/p><p>- Salary package: base salary of 20,000 euros gross\/year &#43; up to 4,000 euros gross\/year in bonus, private medical insurance, restaurant card<\/p><p>- Great office location in Barcelona, with hybrid work model<\/p><p>- Full paid training on the company and the project you&#39;ll be working on<\/p><p>- Career development programs and specialized courses\u00a0<\/p><p>\u00a0<\/p><p><b>Experience the Best Version of You<\/b><\/p><p>\u00a0<\/p><p>At <b>Concentrix<\/b>, we invest in our people because we know that when you thrive, our clients and their customers do too.<\/p><p>If this sounds like the right next step in your career, we\u2019d love to hear from you. Apply today and discover why over 440,000 game-changers worldwide choose Concentrix as their employer of choice.<\/p><p>\u00a0<\/p><p><i>Concentrix is an equal opportunity employer<\/i>\u00a0<\/p><p><i>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/i><\/p><p style=\\\"color:#074f6a !important\\\"><span style=\\\"color:#074f6a\\\">R1768101<\/span><\/p>\",\"ats_external_id\":\"R1768101\",\"location\":\"Barcelona, Catalunya\",\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":\"\",\"salary_currency\":null,\"updated_at\":\"2026-10-17T01:59:14.059+02:00\",\"created_at\":\"2026-09-29T12:07:42.721+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMTM1?\",\"apply_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMTM1\/apply?\",\"head_count\":\"300\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"organization_reference_id\":\"WES05\"},\"language\":[],\"location\":{\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"country\":{\"wid\":\"bd34c524a6a04ae6915f5d96fa086199\",\"iso2\":\"ES\",\"iso3\":\"ESP\",\"descriptor\":\"Spain\",\"iso_numeric\":\"724\"},\"postal_code\":\"8020\",\"primary_location\":{\"id\":\"ES-BAR-SELVA-01\",\"wid\":\"e3ece62c945d101d479c643715ac0000\",\"descriptor\":\"ESP Barcelona - 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(German Speaking) - Hybrid - HS03\",\"street\":\"ESP Valencia - Av. d'Arag\u00f3, 30\",\"address\":\"ESP Valencia - Av. d'Arag\u00f3, 30\",\"city\":\"Valencia\",\"state\":\"Valencia\",\"postal_code\":\"46021\",\"region\":\"Valencia \",\"country\":\"Spain\",\"short_description\":\"The Advisor II, B2B Sales position interfaces with customers via inbound calls, outbound calls, or through the Internet for the purpose of selling products and services. This position is responsible for processing customer orders and sales; providing\/receiving information; selling client products\/service as well as providing basic customer service support.\",\"long_description\":\"<p><span style=\\\"color:#333333\\\">\u00a0\u00a0<\/span><\/p><br \/><p><b>Experience the power of a game-changing career\u00a0<\/b>\u00a0\u00a0<\/p><br \/><p>Want to be part of an innovative and growing team? We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries.\u00a0\u00a0\u00a0<\/p><br \/><p>If you\u2019re looking to grow and be inspired, as an <b>Account Manager <\/b>onsite in Valencia you will be part of our team of game-changers who are powering the brands of the future.\u00a0\u00a0\u00a0<\/p><br \/><p><b>Career growth and personal development\u00a0\u00a0<\/b><\/p><br \/><p>This is a great opportunity to experience the power of what\u2019s next and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed.\u00a0\u00a0\u00a0<\/p><br \/><p><b>What you will do in this role\u00a0<\/b>\u00a0\u00a0<\/p><br \/><p>In everything we do, we believe in doing right by and for people \u2013 our clients, their customers, our people, our community, and our planet.\u00a0\u00a0\u00a0<\/p><br \/><p>As an <b>Account Manager <\/b>on our team, you will:\u00a0\u00a0\u00a0<\/p><br \/><ul><li><ul><li style=\\\"color:#3b3b3b !important\\\">Achieving specific sales targets and maximizing sale opportunities on each and every call<\/li><li style=\\\"color:#3b3b3b !important\\\">Use non-scripted probing techniques to determine customer needs and offer the most appropriate product or service to address their needs<\/li><li style=\\\"color:#3b3b3b !important\\\">Maintain broad knowledge of products, pricing, promotions, and procedures<\/li><li style=\\\"color:#3b3b3b !important\\\">Ensure service delivered to our customers meets contractual sales goals and other Key Performance Indicators (\u2018KPIs\u2019)<\/li><li style=\\\"color:#3b3b3b !important\\\">Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/li><li style=\\\"color:#3b3b3b !important\\\">Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/li><li style=\\\"color:#3b3b3b !important\\\">Clarify customer requirements; probe for understanding, use tools and resources to appropriately provide resolution to the customer<\/li><li style=\\\"color:#3b3b3b !important\\\">Prepare complete and accurate work including appropriately notating accounts as required<\/li><li style=\\\"color:#3b3b3b !important\\\">Participate in activities designed to improve customer satisfaction and sales performance<\/li><li style=\\\"color:#3b3b3b !important\\\">Answer billing questions by talking through components of customer accounts<\/li><\/ul><\/li><\/ul><br \/><ul><li>\u00a0<b>Your qualifications<\/b>\u00a0\u00a0<ul><li style=\\\"color:#3b3b3b !important\\\">High school diploma with six months of sales experience preferred<\/li><li style=\\\"color:#3b3b3b !important\\\">Ability to effectively communicate, both written and verbally<\/li><li style=\\\"color:#3b3b3b !important\\\">Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly<\/li><li style=\\\"color:#3b3b3b !important\\\">Basic computer navigation skills and PC Knowledge<\/li><li style=\\\"color:#3b3b3b !important\\\">Ability to work as a team member, as well as independently<\/li><li style=\\\"color:#3b3b3b !important\\\">Able to rotate shifts, as needed<\/li><li style=\\\"color:#3b3b3b !important\\\">Based on location and\/or program, additional experience\/skills may be required<\/li><\/ul><\/li><\/ul><br \/><p>\u00a0We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.\u00a0\u00a0<\/p><br \/><p><b>Concentrix is a great match if you:<\/b>\u00a0<\/p><p>- Native level of German and advanced level of English<\/p><p>- Have a solid Sales Background (outbound environment)\u00a0<\/p><p>- Are achievement and goal oriented and motivated and self-starter\u00a0<\/p><p>- Have strong communication and good computer skills\u00a0<\/p><p>- Have pipeline management and forecasting experience\u00a0\u00a0<\/p><p><b>It would be a plus if you have\u00a0<\/b>\u00a0<\/p><p>- Previous experience working with channel\u00a0\u00a0<\/p><br \/><p><b>What\u2019s in it for you<\/b>\u00a0\u00a0<\/p><p>- Full time 39 hours\/week permanent contract: Monday to Thursday from 09:00 - 18:00 Friday 09:00 - 17:00<\/p><p>- Salary 23.500 euros gross\/year &#43; up to 6.000 euros gross\/year in bonus &#43; private medical insurance &#43; food card<\/p><p>- Great office location in Valencia (hybrid after 2 months)<\/p><p>- Full paid training about the company and the project you will be working on\u00a0<\/p><p>- Career development program and specialized courses\u00a0\u00a0<\/p><br \/><p><b>Experience the best version of you!\u00a0<\/b>\u00a0<\/p><br \/><p>At <b>Concentrix<\/b>, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.\u00a0\u00a0If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d\u00a0\u00a0<\/p><br \/><p><i>Concentrix is an equal opportunity employer<\/i>\u00a0<i>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. 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Hpinc - WHSBTSPAIN26\",\"reference_id\":\"WHSBTSPAIN26\",\"custom_reference_id\":\"WHSBTSPAIN26\",\"company_reference_id\":null},{\"wid\":\"762a036300cf101ef56c04aedba20000\",\"descriptor\":\"W0ZMTM P_Sbt_Spain_Hpi Store Hpi Stor\",\"reference_id\":\"W0ZMTM\",\"custom_reference_id\":\"W0ZMTM\",\"company_reference_id\":null},{\"wid\":\"f9af6d726098012800e86f183c06bbbd\",\"descriptor\":\"COGS (SITE) Production Agent Direct\",\"reference_id\":\"PRODUCAGENT-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"custom_reference_id\":null,\"company_reference_id\":\"WES05\"}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"pavel.sinitsin@concentrix.com\"},\"first_name\":\"Pavel Sinitsin (103431235)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1768067\",\"wid\":\"86d75e2a84ca1032574ba2f0e8160000\",\"descriptor\":\"Account manager - (German Speaking) - Hybrid - HS03\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_11\",\"wid\":\"0227dc387a0901268f38556fe1650a39\",\"descriptor\":\"Grade 11\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-spain\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"1\",\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"0\",\"auto_call\":\"0\",\"on_erp_listing\":\"0\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"1533\",\"campaign_id\":\"1132\",\"campaign_title\":\"Advisor II, B2B Sales R1768061\",\"campaign_type\":\"job_application\",\"job_title\":\"Inbound Sales Representative (English-speaking) - On site - HS03\",\"street\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"address\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"postal_code\":\"8020\",\"region\":null,\"country\":\"Spain\",\"short_description\":\" \",\"long_description\":\"<br \/><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\">Experience the power of a game-changing career\u00a0<\/span><\/p><br \/><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\">Are you looking for what\u2019s next? We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries.\u00a0<\/span><\/p><br \/><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\">If you\u2019re looking to grow and be inspired, as an Inbound Sales Representative in Barcelona (English), you will be part of our team of game-changers who are powering the brands of the future in tech.\u00a0<\/span><\/p><br \/><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\">Career growth and personal development\u00a0<\/span><\/p><br \/><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\">This is a great opportunity to experience the power of what\u2019s next and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed.\u00a0<\/span><\/p><br \/><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\"><b>What you will do in this role\u00a0<\/b><\/span><\/p><br \/><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\">In everything we do, we believe in doing right by and for people \u2013 our clients, their customers, our people, our community, and our planet.\u00a0<\/span><\/p><br \/><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\">As an <b>Inbound Sales Representative <\/b>on our team, you will:\u00a0<\/span><\/p><br \/><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\">- Manage qualified inbound calls for Commercial business Development of customers acquired \/ profiled on line Account management of gold customers and partners\u00a0<br \/>- Perform OB calls to customers to develop and acquire new business (it is in addition to call back for support tasks)\u00a0<br \/>- Login all customer contacts in the CRM system in use at the time\u00a0<br \/>- Give feedback on sales activity Skills for the Specialist\u00a0<br \/>- Identify right contacts at customers\u00a0<br \/>- Track, manage and report ongoing activity related to sales pipeline\u00a0<\/span><\/p><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\">Your qualifications\u00a0<\/span><\/p><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\">We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.\u00a0<\/span><\/p><br \/><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\">Concentrix is a great match if you:\u00a0<\/span><\/p><br \/><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\">- Have a proficient or bilingual level of English <br \/>- Have one year of related sales experience\u00a0<br \/>- Have excellent negotiation management and strong communication skills (verbal &amp; written) including excellent telephone and presentation skills\u00a0<br \/>- Work toward goal achievement using negotiation, teamwork\/collaboration, motivation and time\/work prioritization\u00a0<br \/>- Can demonstrate innovation and good judgment\/problem-solving skills when making decisions\u00a0<br \/>- Can establish an individual course of action to accomplish goals while using appropriate\u00a0<\/span><\/p><br \/><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\">What\u2019s in it for you\u00a0<\/span><\/p><br \/><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\">- Full time 39 hours\/week contract: Monday to Friday from 9:00 to 18:00<br \/>- Salary 20.000 euros gross\/year &#43; up to 4500 euros gross\/year in bonus\u00a0<br \/>- Great office location in Barcelona\u00a0<br \/>- Friends hunting (referral) bonus\u00a0<br \/>- Full paid training about the company and the project you will be working on\u00a0<br \/>- Career development program and specialized courses\u00a0<\/span><\/p><br \/><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\">Experience the best version of you!\u00a0<\/span><\/p><br \/><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\">At Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.\u00a0<\/span><\/p><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\">If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d\u00a0<\/span><\/p><br \/><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\">Concentrix is an equal opportunity employer\u00a0<\/span><\/p><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\">We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.\u00a0<\/span><\/p><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\"><span><\/span>\u00a0<\/span>R1768061<\/p>\",\"ats_external_id\":\"R1768061\",\"location\":\"Barcelona, Barcelona\",\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":\"\",\"salary_currency\":null,\"updated_at\":\"2026-10-19T01:59:12.958+02:00\",\"created_at\":\"2026-09-29T10:05:02.757+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMTMy?\",\"apply_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMTMy\/apply?\",\"head_count\":\"300\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"B2B Sales\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"organization_reference_id\":\"WES05\"},\"language\":[],\"location\":{\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"country\":{\"wid\":\"bd34c524a6a04ae6915f5d96fa086199\",\"iso2\":\"ES\",\"iso3\":\"ESP\",\"descriptor\":\"Spain\",\"iso_numeric\":\"724\"},\"postal_code\":\"8020\",\"primary_location\":{\"id\":\"ES-BAR-SELVA-01\",\"wid\":\"e3ece62c945d101d479c643715ac0000\",\"descriptor\":\"ESP Barcelona - 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speaking) \u2013 On-site \u2013 High Tech Industry - HE03\",\"street\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"address\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"postal_code\":\"8020\",\"region\":null,\"country\":\"Spain\",\"short_description\":\" \",\"long_description\":\"<p><span style=\\\"color:#000000\\\"><b><span style=\\\"font-size:inherit\\\"><br \/>Job Description<\/span><\/b><\/span><\/p><p><span style=\\\"color:#4a4a4a\\\"><b><span style=\\\"font-size:inherit\\\">Experience the power of a game-changing career\u202f<\/span><\/b><span style=\\\"font-size:inherit\\\">\u202f\u00a0<\/span><\/span><\/p><p><span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\">\u00a0<\/span><\/span><\/p><p><span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\">Passionate about finding your next big opportunity? We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries.\u202f\u202f\u00a0<\/span><\/span><\/p><p><span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\">\u00a0<\/span><\/span><\/p><p><span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\">If you\u2019re looking to grow and be inspired, as a\u00a0<\/span><b><span style=\\\"font-size:inherit\\\">Sales Chat Advisor\u00a0in Barcelona (On-site),<\/span><\/b><span style=\\\"font-size:inherit\\\"> you will be part of our team of game-changers who are powering the brands of the future in tech.\u202f\u202f\u00a0<\/span><\/span><\/p><p><span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\">\u00a0<\/span><\/span><\/p><p><span style=\\\"color:#4a4a4a\\\"><b><span style=\\\"font-size:inherit\\\">Career growth and personal development\u202f<\/span><\/b><span style=\\\"font-size:inherit\\\">\u202f\u00a0<\/span><\/span><\/p><p><span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\">\u00a0<\/span><\/span><\/p><p><span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\">This is a great opportunity to experience the power of what\u2019s next and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed.\u202f\u202f\u00a0<\/span><\/span><\/p><p><br \/><br \/><\/p><p><span style=\\\"color:#4a4a4a\\\"><b><span style=\\\"font-size:inherit\\\">What you will do in this role<\/span><\/b><span style=\\\"font-size:inherit\\\">\u00a0<\/span><\/span><\/p><p><span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\">\u00a0<\/span><\/span><\/p><p><span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\">In everything we do, we believe in doing right by and for people \u2013 our clients, their customers, our people, our community, and our planet.\u00a0<\/span><\/span><\/p><p><span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\">\u00a0<\/span><\/span><\/p><p><span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\">As a <\/span><b><span style=\\\"font-size:inherit\\\">Sales Chat Advisor <\/span><\/b><span style=\\\"font-size:inherit\\\">on our team, you will:\u00a0<\/span><\/span><\/p><p><span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\">\u00a0<\/span><\/span><\/p><p><span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\">- Engage with B2B customers via live chat, email, and messaging platforms to understand their needs and recommend suitable HP products.\u00a0<\/span><\/span><\/p><p><span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\">- Demonstrate HP products and features via video call.\u00a0<\/span><\/span><\/p><p><span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\">- Convert inbound\/outbound chat conversations into qualified leads and sales, helping to increase sales and market share.\u00a0<\/span><\/span><\/p><p><span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\">Identify upselling and cross-selling opportunities based on customer profiles.\u00a0<\/span><\/span><\/p><p><span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\">- Deliver excellent customer service by answering queries efficiently and confidently.\u00a0<\/span><\/span><\/p><p><span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\">- Maintain expert knowledge of HP\u2019s offerings, market trends, and competitors.\u00a0<\/span><\/span><\/p><p><span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\">- Manage CRM records accurately, logging all interactions and pipeline stages.\u00a0<\/span><\/span><\/p><p><span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\">Support marketing campaigns, scriptwriting, translations, and training material development.\u00a0<\/span><\/span><\/p><p><span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\">- Assist with inventory reporting, merchandising, and occasional filming support, including possible after-hours tasks.\u00a0<\/span><\/span><\/p><p><span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\">- Handle multiple conversations professionally in a fast-paced environment.\u00a0<\/span><\/span><\/p><p><span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\">\u00a0<\/span><\/span><\/p><p><span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\">\u00a0<\/span><\/span><\/p><p><span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\">Your Qualifications\u00a0<\/span><\/span><\/p><br \/><p><span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\">We embrace game-changers from diverse backgrounds who are curious, adaptable, and committed to delivering WOW customer experiences.\u00a0<\/span><\/span><\/p><br \/><p><span style=\\\"color:#4a4a4a\\\"><b><span style=\\\"font-size:inherit\\\">Concentrix is a great match if you:<\/span><\/b><span style=\\\"font-size:inherit\\\">\u00a0<\/span><\/span><\/p><br \/><p><span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\">- Are proficient or bilingual in English<\/span><\/span><\/p><p><span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\">- Have 1\u20133 years of customer service, inside sales, or chat support experience (especially in tech or electronics).\u00a0<\/span><\/span><\/p><p><span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\">- Have a passion for or experience with technology and HP products.\u00a0<\/span><\/span><\/p><p><span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\">- Communicate with clarity and empathy\u2014written and spoken.\u00a0<\/span><\/span><\/p><p><span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\">- Are confident working on camera and presenting products.\u00a0<\/span><\/span><\/p><p><span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\">- Are skilled with CRM tools (Microsoft Dynamics preferred) and digital sales platforms.\u00a0<\/span><\/span><\/p><p><span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\">- Are friendly, self-driven, positive, and comfortable working toward sales targets.\u00a0<\/span><\/span><\/p><p><span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\">- Are a team player who thrives in dynamic environments.\u00a0<\/span><\/span><\/p><br \/><p><span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\">Don\u2019t meet every requirement? No worries. We welcome candidates from all backgrounds and encourage you to apply. We\u2019ll do our best to match you to the right opportunity.\u00a0<\/span><\/span><\/p><p><span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\">\u00a0<\/span><\/span><\/p><p><span style=\\\"color:#4a4a4a\\\"><b><span style=\\\"font-size:inherit\\\">What\u2019s in it for you\u202f<\/span><\/b><span style=\\\"font-size:inherit\\\">\u202f\u00a0<\/span><\/span><\/p><p><span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\">\u00a0<\/span><\/span><\/p><p><span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\">We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. That\u2019s why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for our teams, our customers, and YOU.\u202f\u202f\u00a0<\/span><\/span><\/p><p><span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\">\u00a0<\/span><\/span><\/p><p><span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\">In this role, we offer benefits that help support your unique lifestyle:\u202f\u202f\u00a0<\/span><\/span><\/p><p><span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\">\u00a0<\/span><\/span><\/p><p><span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\">- Full-time 39 hours\/week permanent contract: Monday to Friday 11:00 to 20:00\u00a0<br \/>- Salary <\/span><\/span>19.623,94<span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\"> euros gross\/year &#43; up to 3.000 euros gross\/year in bonus\u00a0<br \/>- Great location in\u202fBarcelona\u00a0<br \/>- Full paid training on the company and the project you&#39;ll be working on\u00a0<br \/>- Career development programs, language classes and specialized courses\u00a0<\/span><\/span><\/p><p><span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\">\u00a0<\/span><\/span><\/p><p><span style=\\\"color:#4a4a4a\\\"><b><span style=\\\"font-size:inherit\\\">Experience the best version of you!\u202f<\/span><\/b><span style=\\\"font-size:inherit\\\">\u202f\u00a0<\/span><\/span><\/p><p><span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\">\u00a0<\/span><\/span><\/p><p><span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\">At <\/span><b><span style=\\\"font-size:inherit\\\">Concentrix<\/span><\/b><span style=\\\"font-size:inherit\\\">, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.\u202f\u202f\u00a0<\/span><\/span><\/p><p><span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\">\u00a0<\/span><\/span><\/p><p><span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\">If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d\u202f\u202f\u00a0<\/span><\/span><\/p><p><span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\">\u00a0<\/span><\/span><\/p><p><span style=\\\"color:#4a4a4a\\\"><i><span style=\\\"font-size:inherit\\\">Concentrix is an equal opportunity employer\u202f<\/span><\/i><span style=\\\"font-size:inherit\\\">\u202f\u00a0<\/span><\/span><\/p><p><span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\">\u00a0<\/span><\/span><\/p><p><span style=\\\"color:#4a4a4a\\\"><i><span style=\\\"font-size:inherit\\\">We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/span><\/i><span style=\\\"font-size:inherit\\\">\u202f\u00a0<br \/><\/span><\/span>R1768070<\/p>\",\"ats_external_id\":\"R1768070\",\"location\":\"Barcelona, Barcelona\",\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":\"\",\"salary_currency\":null,\"updated_at\":\"2026-10-19T14:37:18.161+02:00\",\"created_at\":\"2026-09-29T10:05:01.814+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMTMx?\",\"apply_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMTMx\/apply?\",\"head_count\":\"300\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"B2B Sales\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"organization_reference_id\":\"WES05\"},\"language\":[],\"location\":{\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"country\":{\"wid\":\"bd34c524a6a04ae6915f5d96fa086199\",\"iso2\":\"ES\",\"iso3\":\"ESP\",\"descriptor\":\"Spain\",\"iso_numeric\":\"724\"},\"postal_code\":\"8020\",\"primary_location\":{\"id\":\"ES-BAR-SELVA-01\",\"wid\":\"e3ece62c945d101d479c643715ac0000\",\"descriptor\":\"ESP Barcelona - 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Bewirb dich jetzt in Duisburg!\",\"long_description\":\"<p><strong><img src=\\\"https:\/\/i.imgur.com\/kHDOAbz.png\\\" alt=\\\"\\\" width=\\\"300\\\" height=\\\"160\\\" \/><br \/>Reden kannst du? Das trifft sich gut!<br \/><\/strong>Den Rest bringen wir dir bei. Starte jetzt als <strong>Kundenberater (m\/w\/d) f&uuml;r Gesch&auml;ftskunden von Lifestyle-Produkten.<\/strong><\/p>\\n<p><strong>Das Wichtigste zuerst<\/strong><\/p>\\n<ul>\\n<li>Basis: 13,90 &euro; brutto\/Stunde<\/li>\\n<li>Zuverdienst durch leistungsorientierte Verg&uuml;tung<\/li>\\n<li>Start: ab sofort<\/li>\\n<li>Arbeitsort: Duisburg<\/li>\\n<li>Teilzeit &ndash; 20-32 Std.\/Woche<\/li>\\n<li><strong>4-Tage-Woche!<\/strong> Montag - Donnerstag von 08:00 - 16:30 Uhr&nbsp;<\/li>\\n<li>Inbound &amp; Outbound<\/li>\\n<li>Unterst&uuml;tzung durch moderne KI-Tools<\/li>\\n<li><strong> <\/strong>Unbefristeter Arbeitsvertrag&nbsp;<\/li>\\n<\/ul>\\n<p data-pm-slice=\\\"1 1 []\\\"><strong>Das erwartet dich<br \/><\/strong>Du bist der erste Ansprechpartner bei unterschiedlichen Kundenanfragen, ob telefonisch, per E-Mail oder Chat.<br \/>Immer mit dabei: Unsere KI-Tools, die dir Routineaufgaben abnehmen und dir Zeit verschaffen, denn <strong>KI ist bei uns kein Ersatz &ndash; sondern dein Teamkollege.<br \/><br \/><\/strong><strong>Dein Alltag<\/strong><\/p>\\n<ul>\\n<li>Sei <strong>erster Ansprechpartner f&uuml;r Au&szlig;endienstmitarbeiter und Gesch&auml;ftskunden<\/strong>, die diverse Produkte unseres Auftraggebers vertreiben.<\/li>\\n<li>K&uuml;mmere dich um <strong>Bestellungen, Liefer&uuml;berwachungen<\/strong>,&nbsp;<strong>Produkt-Verf&uuml;gbarkeiten und Aktionen<\/strong>.<\/li>\\n<li>F&uuml;hre fundierte <strong>Beratungs- und Verkaufsgespr&auml;che<\/strong>\u202f durch, sodass wir den <strong>Kunden bei Bedarf zur&uuml;ckzugewinnen<\/strong>.<\/li>\\n<li>Stelle die <strong>Kundenzufriedenheit via Outbound-Anruf sicher<\/strong>.<\/li>\\n<li><strong>Dokumentiere die Kommunikation<\/strong> in der Kundendatenbank.<\/li>\\n<\/ul>\\n<p>Mal ganz leicht. Mal herausfordernd. Aber immer in Bewegung.<\/p>\\n<p><strong>Das sagen unsere Game-Changer<\/strong><br \/><img src=\\\"https:\/\/i.imgur.com\/kSqiodM.png\\\" alt=\\\"\\\" width=\\\"114\\\" height=\\\"19\\\" \/> &bdquo;Aus Kollegen werden Freunde! Der Teamzusammenhalt ist un&uuml;bertroffen.&ldquo;<\/p>\\n<p>Bei uns bist du nicht einfach &bdquo;eine Stimme&ldquo;. Du bist Teil eines Teams, das sich gegenseitig unterst&uuml;tzt.<\/p>\\n<p><strong>Das bringst du mit<br \/><\/strong>Du brauchst keinen perfekten Lebenslauf.<br \/>Was z&auml;hlt:<\/p>\\n<ul>\\n<li>Du besitzt <strong>sehr gute Deutschkenntnisse<\/strong> in Wort und Schrift.<\/li>\\n<li>Du hast bereits <strong>Erfahrung im B2B-Bereich oder im Vertrieb<\/strong> gesammelt.<\/li>\\n<li>Deine <strong>Kommunikation ist professionell<\/strong> und auf Augenh&ouml;he.<\/li>\\n<li>Du hast <strong>Spass <\/strong>am Vertrieb und bringst &Uuml;berzeugungskraft mit.<\/li>\\n<li>Du hast Lust <strong>mit unserem Team am Standort in Duisburg (N&auml;he Hauptbahnhof) zu arbeiten<\/strong><\/li>\\n<li><strong>Neue Tools und Technologien<\/strong> sind genau dein Ding<\/li>\\n<\/ul>\\n<p><strong>Du sprichst au&szlig;erdem Englisch?<\/strong> Super. Aber kein Muss.<\/p>\\n<p><strong>Benefits<br \/><\/strong>Ein Job sollte deinen einzigartigen Lebensstil unterst&uuml;tzen &ndash; und dich weiterbringen.<br \/>Deshalb bekommst du bei uns:<\/p>\\n<ul>\\n<li>Einen <strong>unbefristeten Arbeitsvertrag<\/strong><\/li>\\n<li>Eine Anstellung in\u202f<strong>Vollzeit oder Teilzeit <\/strong>&ndash; wie es f&uuml;r dich am besten passt<\/li>\\n<li><strong>Bis zu 27 Urlaubstage<\/strong>, f&uuml;r kleine als auch gro&szlig;e Auszeiten<\/li>\\n<li>Wir stellen dir von Anfang an <strong>einen Mentor<\/strong> zur Seite, der dich unterst&uuml;tzt<\/li>\\n<li>Regelm&auml;&szlig;ige Coachings, Fresh-Ups und <strong>Aufbautrainings &ndash; unterst&uuml;tzt durch smarte Technologien<\/strong><\/li>\\n<li><strong>Weiterbildungs- und Karrierem&ouml;glichkeiten<\/strong> und das sogar weltweit<\/li>\\n<li><strong>Kostenlosen Zugang zu LinkedIn Learning<\/strong> &ndash; f&uuml;r dein Wachstum<\/li>\\n<li>Eine finanzielle Absicherung durch eine <strong>betriebliche Altersvorsorge<\/strong><\/li>\\n<li>Eine attraktive Pr&auml;mie von <strong>600&euro; f&uuml;r jeden neuen Mitarbeiter, den du erfolgreich wirbst<\/strong><\/li>\\n<li>Veranstaltungen wie <strong>Standortfeiern, Spieleabende und Grillevents<\/strong><\/li>\\n<li>Eine Vielzahl an Online-Shopping-Rabatten<\/li>\\n<li>Eine von uns <strong>gef&ouml;rderte Mitgliedschaft bei Wellhub<\/strong> und in ausgew&auml;hlten Fitnessstudios<\/li>\\n<\/ul>\\n<p><strong>Deine Bewerbung<br \/><\/strong>Wenn das alles nach dem perfekten n&auml;chsten Schritt auf deinem Karriereweg klingt, dann m&ouml;chten wir dich kennenlernen.<\/p>\\n<p>So geht&rsquo;s:<\/p>\\n<ol>\\n<li><strong>\\\"Bewerben\\\"-Button klicken<\/strong><\/li>\\n<li><strong>Daten eingeben<\/strong><\/li>\\n<li><strong>Fertig<\/strong><\/li>\\n<\/ol>\\n<p>Wir melden uns in der Regel innerhalb von 4 Werktagen bei dir.<strong>&nbsp;<\/strong><\/p>\\n<p><strong>Du hast noch Fragen? <\/strong>Unser virtueller Assistenten \\\"Dot\\\" steht dir per WhatsApp unter 01525 7294145 oder &uuml;ber den Facebook-Messenger rund um die Uhr zur Verf&uuml;gung.<\/p>\\n<p><strong>Hier arbeitet unser Team<br \/><\/strong>Concentrix Management Holding B.V &amp; Co. KG<br \/>Neudorfer Str. 43, 47057 Duisburg &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;<\/p>\\n<div>\\n<p><strong>Concentrix&nbsp;setzt sich f&uuml;r Chancengleichheit ein<\/strong>&nbsp;<\/p>\\n<p><em>Wir sind stolz darauf, als ein Team und ein Unternehmen weltweit vereint zu sein. Wir verpflichten uns, allen Bewerbenden gleiche Einstellungschancen einzur&auml;umen und ein Arbeitsumfeld zu schaffen, das frei von Diskriminierung und Bel&auml;stigung ist. Alle unsere Einstellungspraktiken basieren auf den gesch&auml;ftlichen Erfordernissen, den Stellenanforderungen und den beruflichen Qualifikationen, ohne R&uuml;cksicht auf Herkunft, Alter, Geschlechtsidentit&auml;t, sexuelle Orientierung, Religion, Familienstand oder Elternstatus, nationale Herkunft, Behinderung oder eine andere durch die geltenden nationalen Gesetze gesch&uuml;tzte Klassifizierung.<\/em>&nbsp;<br \/><em>Vielfalt und Chancengleichheit geh&ouml;ren zu den gelebten Grundwerten bei Concentrix. Deshalb sind Bewerbungen von Menschen mit Behinderung ausdr&uuml;cklich erw&uuml;nscht. Schwerbehinderte und Gleichgestellte werden bei gleicher Eignung bevorzugt eingestellt. Hierzu bieten wir individuelle Unterst&uuml;tzung an, um den f&uuml;r dich passenden Arbeitsplatz zu schaffen.<\/em>&nbsp;<\/p>\\n<p><strong>Arbeitserlaubnis<\/strong>&nbsp;<\/p>\\n<p>Gem&auml;&szlig; deutschem Recht werden f&uuml;r diese Stelle nur Bewerber ber&uuml;cksichtigt, die &uuml;ber eine g&uuml;ltige Arbeitserlaubnis in Deutschland verf&uuml;gen.&nbsp;<\/p>\\n<\/div>\\n<p>#EMEACNX<br \/>#AGENTCNX<\/p>\",\"ats_external_id\":\"DE-1184\",\"location\":\"Duisburg, Nordrhein-Westfalen\",\"job_type\":\"part_time\",\"salary\":\"13.90\",\"salary_type\":\"hourly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-10-12T15:40:48.057+02:00\",\"created_at\":\"2026-09-29T09:42:36.253+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-dach1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMTg0?\",\"apply_url\":\"https:\/\/concentrix-dach1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMTg0\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":\"telecommunications\",\"contract_type\":\"permanent\",\"locale\":\"de\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-dach1\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":\"1\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"955\",\"campaign_id\":\"27033\",\"campaign_title\":\"Software Architect (TCF) R1768016\",\"campaign_type\":\"job_application\",\"job_title\":\"Nice Cognigy Solutions Architect\",\"street\":\"USA TX Work-at-Home\",\"address\":\"USA TX Work-at-Home\",\"city\":\"USA\",\"state\":\"Texas\",\"postal_code\":\"73301\",\"region\":null,\"country\":\"United States of America\",\"short_description\":\"We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.\\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\n The Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur gamechangers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\n Join us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p><b>Nice Cognigy Solutions Architect<\/b><\/p><p>\u00a0<\/p><p><b>Key responsibilities<\/b><\/p><ul><li><span style=\\\"font-size:inherit\\\">Translate business and contact center requirements into solution designs, integration patterns, and implementation plans.<\/span><\/li><li><span style=\\\"font-size:inherit\\\">Design Cognigy conversational flows and AI agent solutions across voice and digital channels.<\/span><\/li><li><span style=\\\"font-size:inherit\\\">Architect the connection between Cognigy and NICE CXone, including routing, escalation, and transfer of conversation context to human agents.<\/span><\/li><li><span style=\\\"font-size:inherit\\\">Define integrations with CRM, knowledge bases, APIs, and other enterprise systems.<\/span><\/li><li><span style=\\\"font-size:inherit\\\">Establish requirements for security, access, data handling, monitoring, and operational support.<\/span><\/li><li><span style=\\\"font-size:inherit\\\">Guide development teams through configuration, testing, deployment, and issue resolution.<\/span><\/li><li><span style=\\\"font-size:inherit\\\">Work with business, operations, and technical stakeholders to measure performance and improve customer and agent experiences.<\/span><\/li><\/ul><br \/><p><b>Required qualifications<\/b><\/p><ul><li><span style=\\\"font-size:inherit\\\">8&#43; years of hands-on solution architecture experience with NICE CXone and Cognigy.<\/span><\/li><li><span style=\\\"font-size:inherit\\\">Experience designing contact center voice and digital journeys, including IVR, routing, and agent handoffs.<\/span><\/li><li><span style=\\\"font-size:inherit\\\">Strong understanding of conversational AI, API integrations, and enterprise architecture.<\/span><\/li><li><span style=\\\"font-size:inherit\\\">Ability to produce architecture diagrams, technical designs, and clear guidance for delivery teams.<\/span><\/li><li><span style=\\\"font-size:inherit\\\">Experience leading technical discussions with clients and cross-functional teams.<\/span><\/li><\/ul><br \/><p><b>Preferred qualifications<\/b><\/p><ul><li>Cognigy certifications like NCAE or Capstone.<\/li><li><span style=\\\"font-size:inherit\\\">Experience with Cognigy Voice Gateway, AI agents, or agent assistance.<\/span><\/li><li><span style=\\\"font-size:inherit\\\">Experience integrating contact center platforms with CRM and knowledge management systems.<\/span><\/li><li><span style=\\\"font-size:inherit\\\">Experience with analytics and ongoing optimization of automated customer journeys.<\/span><\/li><\/ul><br \/><p>The base salary for this position is $106,087 - $166,709 plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program, 401(k) retirement plan, paid time off and holidays and paid learning days.<\/p><br \/><p>The deadline to apply for this position is: 10\/22\/2026. This position is for an existing, immediate vacancy. We are currently seeking to fill this role with an individual who can start as soon as possible.<\/p><p>\u00a0<\/p><p>As part of the hiring process, candidates may be required to undergo background screening and identity verification, where permitted by applicable law and consistent with the requirements of the role.\u00a0 Certain verification processes used by the Company or its service providers may involve technologies that rely on biometric identifiers or biometric information, where permitted by law.\u00a0 If biometric identifiers or biometric information are collected, used, or stored, the Company will provide the legally required disclosures and obtain any required written consent prior to such collection, and will handle such information in accordance with applicable biometric privacy laws and Company policies.<\/p><br \/><p>#concentrix<\/p><p>#WAH<\/p><p>#LI-Remote<\/p><p><br \/><b>Physical and Mental Requirements:<br \/>\u00a0<br \/><\/b>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p><p><b>\u00a0<\/b><\/p><p><b>Equal Employment Opportunity:<br \/><br \/><\/b><\/p><p>Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.<\/p><p>\u00a0<\/p><p>For more information regarding your EEO rights as an applicant, please visit the following websites:<\/p><p><span style=\\\"color:#007380\\\">\u00b7\u00a0\u00a0\u00a0\u00a0<\/span><a target=\\\"_blank\\\" href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf\\\"><span style=\\\"color:#0000ff\\\"><u>English<\/u><\/span><\/a><span style=\\\"color:#007380\\\">\u00a0\u00a0 <\/span><\/p><p><span style=\\\"color:#007380\\\">\u00b7\u00a0\u00a0\u00a0<\/span><a target=\\\"_blank\\\" href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf\\\"><span style=\\\"color:#0000ff\\\"><u>Spanish<\/u><\/span><\/a><span style=\\\"color:#007380\\\"> <\/span><\/p><p><\/p><p><b>Accommodation:<br \/><br \/><\/b><\/p><p><span style=\\\"color:#000000\\\">Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.\u00a0If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <\/span><a target=\\\"_blank\\\" href=\\\"mailto:app.acco@concentrix.com\\\"><span style=\\\"color:#007380\\\"><u>app.acco@concentrix.com<\/u><\/span><\/a><span style=\\\"color:#000000\\\">.\u00a0 All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/span><\/p><p><span style=\\\"color:#ff0000\\\">\u00a0<\/span><\/p><p><b>Artificial Intelligence:<br \/><br \/><\/b><\/p><p><span style=\\\"color:#000000\\\">As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. 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Bilingual R1767811\",\"campaign_type\":\"job_application\",\"job_title\":\"Fashion Support Consultant (German-speaking) - On-site KL01\",\"street\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"address\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"postal_code\":\"8020\",\"region\":null,\"country\":\"Spain\",\"short_description\":\" \",\"long_description\":\"<br \/><p><span style=\\\"color:#4a4a4a\\\"><b><span style=\\\"font-size:inherit\\\">Experience the power of a game-changing career\u00a0<\/span><\/b><\/span><\/p><p><span style=\\\"color:#4a4a4a\\\"><b><span style=\\\"font-size:inherit\\\">\u00a0<\/span><\/b><\/span><\/p><p><span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\">Want to be part of an innovative and growing team? We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries.\u00a0\u00a0<\/span><\/span><\/p><br \/><p><span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\">If you\u2019re looking to grow and be inspired, as a\u00a0<\/span><b><span style=\\\"font-size:inherit\\\">Fashion Support Consultant<\/span><\/b><span style=\\\"font-size:inherit\\\"> <\/span><b><span style=\\\"font-size:inherit\\\">in Barcelona (on-site)<\/span><\/b><span style=\\\"font-size:inherit\\\">, you will be part of our team of game-changers who are powering the brands of the future in the fashion industry.\u00a0\u00a0<\/span><\/span><\/p><br \/><p><span style=\\\"color:#4a4a4a\\\"><b><span style=\\\"font-size:inherit\\\">Career growth and personal development\u00a0\u00a0<\/span><\/b><\/span><\/p><br \/><p><span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\">This is a great opportunity to experience the power of what\u2019s next and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed.\u00a0\u00a0<\/span><\/span><\/p><br \/><p><span style=\\\"color:#4a4a4a\\\"><b><span style=\\\"font-size:inherit\\\">What you will do in this role\u00a0\u00a0<\/span><\/b><\/span><\/p><br \/><p><span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\">In everything we do, we believe in doing right by and for people \u2013 our clients, their customers, our people, our community, and our planet.\u00a0\u00a0<\/span><\/span><\/p><br \/><p><span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\">As a <\/span><b><span style=\\\"font-size:inherit\\\">Fashion Support Consultant<\/span><\/b><span style=\\\"font-size:inherit\\\">\u00a0on our team, you will:\u00a0\u00a0<\/span><\/span><\/p><p><span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\">- Handle incoming customers contacts (via telephone, email, chat or other automated alerts) and solve users\u2019 demands\u00a0<br \/>- Log call details onto call management systems and provide response and resolution within SLA\u00a0<br \/>- Maintain service and product knowledge and expertise associated with applications specific to individual customers\u00a0<br \/>- Ensure contractual SLA is maintained\u00a0<\/span><\/span><\/p><br \/><p><span style=\\\"color:#4a4a4a\\\"><b><span style=\\\"font-size:inherit\\\">Your qualifications\u00a0\u00a0<\/span><\/b><\/span><\/p><br \/><p><span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\">We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.\u00a0\u00a0<\/span><\/span><\/p><br \/><p><span style=\\\"color:#4a4a4a\\\"><b><span style=\\\"font-size:inherit\\\">Concentrix is a great match if you:\u00a0\u00a0<\/span><\/b><\/span><\/p><p><span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\">- Are proficient or bilingual in\u00a0German and advanced in English\u00a0<br \/>- Have good disposition to work in a customer service environment\u00a0<br \/>- Have customer care skills \u2013 ability to listen to and understand the customers\u2019 need\u00a0<br \/>- Can take ownership of, and progress calls to resolution or to escalate call to resolution\u00a0<\/span><\/span><\/p><br \/><p><span style=\\\"color:#4a4a4a\\\"><b><span style=\\\"font-size:inherit\\\">It will be a plus if you have:\u00a0<\/span><\/b><\/span><\/p><p><span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\">- Working knowledge of IT Platform, equipment, and applications: Windows\/MS Office\/ internet configuration\u00a0<\/span><\/span><\/p><br \/><p><span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\">Don\u2019t meet every requirement? No worries. We\u2019re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don\u2019t check every box, we still encourage you to apply. We\u2019ll do our best to match you with the right job, whether it\u2019s this one or another role.\u00a0\u00a0<\/span><\/span><\/p><br \/><p><span style=\\\"color:#4a4a4a\\\"><b><span style=\\\"font-size:inherit\\\">What\u2019s in it for you\u00a0\u00a0<\/span><\/b><\/span><\/p><br \/><p><span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\">We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. That\u2019s why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for our teams, our customers, and YOU.\u00a0\u00a0<\/span><\/span><\/p><br \/><p><span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\">- Full-time 39 hours\/week temporary contract: rotative Monday to Friday between 9:00 - 1900<br \/>- Salary <\/span><\/span>19623,9<span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\"> euros gross\/year &#43; up to 2000 euros gross\/year in bonus \u00a0<br \/>- Central location in Barcelona \u00a0<br \/>- Full paid training on the company and the project you&#39;ll be working on \u00a0<br \/>- Career development programs, specialized courses \u00a0<br \/>\u00a0\u00a0<\/span><\/span><\/p><p><span style=\\\"color:#4a4a4a\\\"><b><span style=\\\"font-size:inherit\\\">Experience the best version of you!\u00a0\u00a0<\/span><\/b><\/span><\/p><br \/><p><span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\">At\u00a0<\/span><b><span style=\\\"font-size:inherit\\\">Concentrix<\/span><\/b><span style=\\\"font-size:inherit\\\">, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.\u00a0\u00a0<\/span><\/span><\/p><br \/><p><span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\">If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d\u00a0\u00a0<\/span><\/span><\/p><br \/><p><span style=\\\"color:#4a4a4a\\\"><i><span style=\\\"font-size:inherit\\\">Concentrix is an equal opportunity employer\u00a0\u00a0<\/span><\/i><\/span><\/p><p><span style=\\\"color:#4a4a4a\\\"><i><span style=\\\"font-size:inherit\\\">We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. 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The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. \\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p><b>Job Description: Data Engineer \/ Data Scientist<\/b><\/p><p><b>Experience:<\/b> 5\u20138 years<br \/><b>Position Type:<\/b> Immediate Requirement<br \/><b>Location:<\/b> Remote<\/p><p><b>Role Summary<\/b><\/p><p>We are looking for an experienced <b>Data Engineer \/ Data Scientist<\/b> with strong hands-on expertise in Python, PySpark, Azure Databricks, and MLOps. 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We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses through technology and integrated solutions across more than 70 countries and a wide range of industries, including technology, travel and telecommunications.<\/p>\\n<p class=\\\"isSelectedEnd\\\">We&rsquo;re also proud to be recognized year after year with awards such as World&rsquo;s Best Workplaces, Best Companies for Career Growth, and Best Company Culture.<\/p>\\n<h3><strong>The role<\/strong><\/h3>\\n<p class=\\\"isSelectedEnd\\\">As a Customer Support Specialist, you&rsquo;ll be supporting a fintech client that enables secure and instant online payments. 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Valdemara 21)<\/li>\\n<li>Curious, adaptable and willing to learn<\/li>\\n<\/ul>\\n<p class=\\\"isSelectedEnd\\\">Previous customer support experience is a big plus, but what matters most to us is your attitude, communication style and willingness to learn!<\/p>\\n<h3><strong>What we offer:<\/strong><\/h3>\\n<ul data-spread=\\\"false\\\">\\n<li>Performance-based bonuses<\/li>\\n<li>Salary from 1150,- up to 1200,- Euros\/gross<\/li>\\n<li>A modern and cosy office in the heart of Riga<\/li>\\n<li>Health insurance and a paid mobile phone plan<\/li>\\n<li>A supportive and fun working environment<\/li>\\n<li>The opportunity to develop your skills and grow within a global company<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<div><strong>Start date:<\/strong> 02\/11\/2026<\/div>\\n<div><strong>Work in shifts<\/strong>, working hours from 07:00 till 22:00, Monday - Sunday<\/div>\\n<div>If that sounds like you, all you'll need to do is complete our<strong> recruitment process<\/strong> which consists one interview in English with our Recruiter and Team Manager. And, finally, a reference + clear criminal background check if offer is made.&nbsp;<\/div>\\n<p><strong>Concentrix is an equal opportunity employer<\/strong><\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<h3><em><strong>(LV)<\/strong><\/em><\/h3>\\n<p><strong>Vai mekl\u0113 n\u0101kamo iesp\u0113ju sav\u0101 karjer\u0101?<\/strong><\/p>\\n<p>M\u0113s esam glob\u0101ls tehnolo\u0123iju un pakalpojumu l\u012bderis, kas pal\u012bdz veidot n\u0101kotnes z\u012bmolus. M\u0113s pal\u012bdzam pla&scaron;i paz\u012bstamiem z\u012bmoliem, tiem, kurus izmantojam ikdien\u0101, uzlabot savu biznesu, izmantojot tehnolo\u0123ijas un integr\u0113tus risin\u0101jumus vair\u0101k nek\u0101 70 valst\u012bs un da\u017e\u0101d\u0101s nozar\u0113s, tostarp tehnolo\u0123iju, ce\u013cojumu un telekomunik\u0101ciju jom\u0101.<\/p>\\n<p>M\u0113s lepojamies ar\u012b ar to, ka gadu no gada esam sa\u0146\u0113mu&scaron;i t\u0101dus apbalvojumus k\u0101 <em>World&rsquo;s Best Workplaces<\/em>, <em>Best Companies for Career Growth<\/em> un <em>Best Company Culture<\/em>.<\/p>\\n<h3><strong>Par amatu<\/strong><\/h3>\\n<p>K\u0101 Klientu atbalsta speci\u0101lists\/-e Tu atbalst\u012bsi <em>fintech <\/em> klientu, kas nodro&scaron;ina dro&scaron;us un t\u016bl\u012bt\u0113jus tie&scaron;saistes maks\u0101jumus. Mekl\u0113jam kol\u0113\u0123i, kur&scaron; pal\u012bdz\u0113s klientiem, sazinoties ar vi\u0146iem e-past\u0101 un \u010dat\u0101, galvenok\u0101rt ang\u013cu valod\u0101 (klienta nosac\u012bjums). Klientu apkalpo&scaron;an\u0101 cit\u0101s valod\u0101s nepiecie&scaron;am\u012bbas gad\u012bjum\u0101 var\u0113s izmantot tulko&scaron;anas r\u012bkus.<\/p>\\n<p>&nbsp;<\/p>\\n<h3><strong>M\u0113s mekl\u0113jam cilv\u0113ku, kur&scaron;:<\/strong><\/h3>\\n<ul>\\n<li>\\n<p>Ir uz cilv\u0113kiem orient\u0113ts, ener\u0123isks un orient\u0113ts uz risin\u0101jumiem, ar v\u0113lmi pal\u012bdz\u0113t citiem<\/p>\\n<\/li>\\n<li>\\n<p>Br\u012bvi komunic\u0113 ang\u013cu valod\u0101 (vismaz B2 l\u012bmen\u012b)<\/p>\\n<\/li>\\n<li>\\n<p>Ir gatavs str\u0101d\u0101t no m\u016bsu biroja R\u012bg\u0101 (Kr. Valdem\u0101ra iel\u0101 21)<\/p>\\n<\/li>\\n<li>\\n<p>Ir zin\u0101tk\u0101rs un gatavs m\u0101c\u012bties<\/p>\\n<\/li>\\n<\/ul>\\n<p>Iepriek&scaron;\u0113ja pieredze klientu apkalpo&scaron;an\u0101 b\u016bs liela priek&scaron;roc\u012bba, ta\u010du mums vissvar\u012bg\u0101k\u0101 ir Tava attieksme, komunik\u0101cijas stils un v\u0113lme m\u0101c\u012bties!<\/p>\\n<p>&nbsp;<\/p>\\n<h3><strong>Ko m\u0113s pied\u0101v\u0101jam:<\/strong><\/h3>\\n<ul>\\n<li>\\n<p>Darba rezult\u0101tos balst\u012btus bonusus<\/p>\\n<\/li>\\n<li>Atalgojumu no 1150,- l\u012bdz 1200,- Euro \/ bruto<\/li>\\n<li>\\n<p>M\u016bsdien\u012bgu un m\u0101j\u012bgu biroju R\u012bgas centr\u0101<\/p>\\n<\/li>\\n<li>\\n<p>Vesel\u012bbas apdro&scaron;in\u0101&scaron;anu un apmaks\u0101tu mobilo sakaru pl\u0101nu<\/p>\\n<\/li>\\n<li>\\n<p>Atbalsto&scaron;u un draudz\u012bgu darba vidi<\/p>\\n<\/li>\\n<li>\\n<p>Iesp\u0113ju att\u012bst\u012bt savas prasmes un veidot karjeru glob\u0101l\u0101 uz\u0146\u0113mum\u0101<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<div><strong>Uzs\u0101k&scaron;anas datums: <\/strong>02\/11\/2026<\/div>\\n<div><strong>Darba mai\u0146\u0101s<\/strong>, laika posm\u0101 no 07:00 l\u012bdz 22:00, pirmdiena - sv\u0113tdiena<\/div>\\n<div><strong>M\u016bsu atlases proces: <\/strong>telefona intervija, intervija ar atlases speci\u0101listu un komandas vad\u012bt\u0101ju (ang\u013cu valod\u0101), ja atlases process ir tikt\u0101l bijis veiksm\u012bgs, kandid\u0101tam ar\u012b b\u016bs j\u0101ats\u016bta rekomend\u0101cija no iepriek&scaron;\u0113j\u0101 darba dev\u0113ja. Ja tiks izteikts darba pied\u0101v\u0101jums, kandid\u0101tam b\u016bs j\u0101pas\u016bta un j\u0101uzr\u0101da izzi\u0146a par nesod\u0101m\u012bbu.<\/div>\\n<p>&nbsp;<\/p>\\n<p><strong>Concentrix ir darba dev\u0113js, kas nodro&scaron;ina vienl\u012bdz\u012bgas iesp\u0113jas visiem<\/strong><\/p>\\n<p><em>M\u0113s lepojamies, ka vis\u0101 pasaul\u0113 esam viena komanda un viens uz\u0146\u0113mums. M\u0113s esam ap\u0146\u0113mu&scaron;ies nodro&scaron;in\u0101t vienl\u012bdz\u012bgas nodarbin\u0101t\u012bbas iesp\u0113jas visiem kandid\u0101tiem un darba vidi, kas ir br\u012bva no diskrimin\u0101cijas un aizskar&scaron;anas. Visa m\u016bsu atlases prakse balst\u0101s uz biznesa vajadz\u012bb\u0101m, amata pras\u012bb\u0101m un profesion\u0101lo kvalifik\u0101ciju, neatkar\u012bgi no rases, vecuma, dzimuma identit\u0101tes, seksu\u0101l\u0101s orient\u0101cijas, reli\u0123ijas, etnisk\u0101s izcelsmes, \u0123imenes vai vec\u0101ku statusa, nacion\u0101l\u0101s izcelsmes, invalidit\u0101tes vai jebkuras citas paz\u012bmes, ko aizsarg\u0101 piem\u0113rojamie valsts normat\u012bvie akti.<\/em><\/p>\",\"ats_external_id\":\"LV-168\",\"location\":\"Riga, Riga\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-12T16:47:09.669+03:00\",\"created_at\":\"2026-09-28T09:25:54.066+03:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-baltics.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNjg?\",\"apply_url\":\"https:\/\/concentrix-baltics.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNjg\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-baltics\",\"internal_job_listing\":\"1\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"1\",\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":\"1\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"961\",\"campaign_id\":\"26948\",\"campaign_title\":\"Operations Manager I R1764362\",\"campaign_type\":\"job_application\",\"job_title\":\"Operations Manager I\",\"street\":\"IND Kolkata - DLF IT, Tower A, 3rd Flr\",\"address\":\"IND Kolkata - DLF IT, Tower A, 3rd Flr\",\"city\":\"Kolkata\",\"state\":\"West Bengal\",\"postal_code\":\"700156\",\"region\":null,\"country\":\"India\",\"short_description\":\"ROLE: Operations Manager I\\nDESIGNATION: Operations Manager I\\nLOCATION: Kolkata\\nYEARS OF EXPERIENCE: 8years\",\"long_description\":\"<p>Concentrix is a technology-enabled global business services company specializing in customer engagement and improving business performance. 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Operations &amp; Service Delivery Management<\/b><\/span><\/span><\/p><ul><li><span><b>SLA &amp; KPI Ownership:<\/b> Oversee day-to-day BPO operational workflows to meet and exceed client-defined KPIs and SLAs (e.g., CSAT, FCR, AHT, Service Levels).<\/span><\/li><li><span><b>Performance Monitoring:<\/b> Review operational metrics daily, weekly, and monthly to proactively identify business trends and take immediate corrective\/preventive actions.<\/span><\/li><li><span><b>Resource Planning:<\/b> Work closely with the Workforce Management (WFM) team for capacity planning, volume forecasting, and optimal agent scheduling.<\/span><\/li><li><span><b>Risk &amp; Deficit Mitigation:<\/b> Manage business continuity planning, minimize shrinkage, control attrition, and drive process excellence.<\/span><\/li><\/ul><p><span style=\\\"color:#000000\\\"><span><b>2. 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Opexother - UKRGNCSO\",\"reference_id\":\"UKRGNCSO\",\"custom_reference_id\":\"UKRGNCSO\",\"company_reference_id\":null},{\"wid\":\"73378e056c46101571a5ec660dac0000\",\"descriptor\":\"W0ZVEE Ukrgn_Cso\",\"reference_id\":\"W0ZVEE\",\"custom_reference_id\":\"W0ZVEE\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"address\":\"jeisselrose.santillan@concentrix.com\"},\"first_name\":\"Jeissel Rose Santillan (102047529)\"},\"category_groups\":[{\"id\":\"CF People Solutions Group\",\"wid\":\"0227dc387a09013df045540ced65dfe6\",\"descriptor\":\"People Solutions Group\"}],\"job_requisition\":{\"id\":\"R1767187\",\"wid\":\"71c5a2201b0b10312f04dd5e7d070000\",\"descriptor\":\"Representative, Talent Acquisition\"},\"requisition_type\":\"regular\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":null,\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"967\",\"campaign_id\":\"26914\",\"campaign_title\":\"Team Leader, Operations R1767426\",\"campaign_type\":\"job_application\",\"job_title\":\"Team Leader, Operations\",\"street\":\"IND Hyderabad - Unit No. 201 2nd Flr Building 4 at K-Raheja, Mindspace\",\"address\":\"IND Hyderabad - Unit No. 201 2nd Flr Building 4 at K-Raheja, Mindspace\",\"city\":\"Hyderabad\",\"state\":\"Telang\u0101na\",\"postal_code\":\"500081\",\"region\":null,\"country\":\"India\",\"short_description\":\"The Team Leader, Operations is responsible for the day-to-day supervision of a group of call center associates. This position ensures performance metrics are achieved by providing adequate coaching, motivation and accountability.\",\"long_description\":\"<h2>Concentrix is a technology-enabled global business services company specializing in customer engagement and improving business performance. We partner with ambitious, progressive executives around the world to future-proof their business and stay ahead of the competition and customer expectations.<\/h2><p>\u00a0<\/p><p><b>1. Job Description: Team Leader (TL) \u2013 Fraud Back Office<\/b><\/p><p><i>This role focuses on operational volume management, financial risk mitigation, compliance, and end-to-end SLA delivery for complex processing queues.<\/i><\/p><ul><li>Position: Team Leader, Operations (Fraud Back Office)<\/li><li>Job Location: Hyderabad<\/li><li>Total Experience: 8&#43; Years<\/li><li>Relevant Experience: 5&#43; Years in Fraud\/Disputes\/Recoveries Back Office Operations<\/li><\/ul><p>Key Responsibilities<\/p><ul><li>SLA &amp; Inventory Management: Maintain daily, weekly, and monthly Service Level Agreements (SLAs) across back-office queues (Application Fraud, Disputes, and Recoveries) ensuring zero backlog accumulation.<\/li><li>Performance Management: Track, review, and drive individual and team metrics such as Turnaround Time (TAT), Processing Accuracy, and Quality Scores.<\/li><li>Financial Risk Mitigation: Provide operational oversight over high-value fraud claims, dispute cycles, and fund recovery workflows to minimize operational leakages and net credit losses.<\/li><li>Process Audits &amp; Compliance: Ensure all team processing strictly adheres to regulatory banking compliance guidelines and card network dispute mandates.<\/li><li>RCA &amp; Client Reporting: Conduct comprehensive Root Cause Analysis (RCA) on process errors, financial misses, or fraud leaks. Present findings and operational updates in weekly\/monthly business reviews (WBR\/MBR).<\/li><li>People Development: Conduct regular one-on-one coaching, career planning, and performance management reviews. Drive succession planning by grooming SMEs into future leadership roles.<\/li><\/ul><p>Desired Domain Expertise<\/p><ul><li>Deep structural knowledge of the end-to-end dispute lifecycle, specifically governing representment response windows and pre-arbitration (pre-arb) filing criteria.<\/li><li>Strong functional knowledge of card backend chargeback cycles, card-not-present fraud, and asset recovery\/beneficiary bank recall logic.<\/li><li>Expert capacity planning skills to manage volume volatility across multiple back-office processing workflows.<\/li><\/ul><p><b>2. Job Description: Team Leader (TL) \u2013 Fraud Voice<\/b><\/p><p><i>This role focuses on real-time telephony management, customer satisfaction, active risk containment, and contact center service levels.<\/i><\/p><ul><li>Position: Team Leader, Operations (Fraud Voice)<\/li><li>Job Location: Hyderabad<\/li><li>Total Experience: 8&#43; Years<\/li><li>Relevant Experience: 5&#43; Years in a Fraud Voice \/ Banking Contact Center environment<\/li><\/ul><p>Key Responsibilities<\/p><ul><li>Intraday Telephony Metrics: Monitor real-time queue traffic, schedule adherence, and critical voice metrics including Service Level (SL), Abandonment Rate, and Average Handling Time (AHT).<\/li><li>Customer Experience (CX) Governance: Drive team strategies to maximize First Contact Resolution (FCR), Customer Satisfaction (CSAT), and Net Promoter Scores (NPS) while navigating high-friction fraud situations.<\/li><li>De-escalation Oversight: Manage high-risk live call escalations, executive complaints, and critical vulnerability scenarios (e.g., active identity theft or wallet compromises).<\/li><li>Quality Assurance &amp; Calibration: Lead call calibration sessions with the Quality Assurance (QA) team to ensure agents remain highly compliant with regulatory and security verification steps.<\/li><li>Incident Management: Coordinate immediate, cross-functional actions during emergency fraud attack trends or system outages affecting telephone lines.<\/li><li>Coaching &amp; Engagement: Utilize regular call-listening and performance data to provide targeted behavioral coaching, boosting agent confidence and empathy levels on fraud calls.<\/li><\/ul><p>Desired Domain Expertise<\/p><ul><li>Deep understanding of telephony platforms, workforce management practices, and IVR routing rules.<\/li><li>Mastery over security\/identity authentication parameters (KYC, customer verification steps) and handling distressed victims of fraud.<\/li><\/ul><p>\u00a0<\/p><p>\u00a0<b>Educational qualification<\/b>: Any Graduate or Masters<br \/>\u00a0<\/p><p><b>Disclaimer:<\/b> -<\/p><p>&#39;Neither Concentrix nor any authorized 3rd party who assist with our recruitment process, ever ask candidates for \u2018recruitment\u2019, \u2018processing\u2019 or any other kind of fees in exchange for offer letters from Concentrix. Offer letters and other recruiting correspondence from Concentrix are printed on Concentrix letter head with authentic signatures of appropriate Concentrix authorities.&#39;<\/p><p>\u00a0<\/p>\",\"ats_external_id\":\"R1767426\",\"location\":\"Hyderabad, Telang\u0101na\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-16T12:09:36.934+08:00\",\"created_at\":\"2026-09-25T20:08:45.339+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNjkxNA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/IND-Hyderabad---Unit-No-201-2nd-Flr-Building-4-at-K-Raheja-Mindspace\/Team-Leader--Operations_R1767426\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Hyderabad\",\"state\":\"Telang\u0101na\",\"country\":{\"wid\":\"c4f78be1a8f14da0ab49ce1162348a5e\",\"iso2\":\"IN\",\"iso3\":\"IND\",\"descriptor\":\"India\",\"iso_numeric\":\"356\"},\"postal_code\":\"500081\",\"primary_location\":{\"id\":\"IN-HYD-HITEC-07\",\"wid\":\"b5f3130d28961025c3ad465cd1630000\",\"descriptor\":\"IND Hyderabad - Unit No. 201 2nd Flr Building 4 at K-Raheja, Mindspace\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"vidyashree.devi@concentrix.com\"},\"first_name\":\"Devi, Vidyashree\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"102008599\",\"wid\":\"f81830f171380107b2408d9c9b920000\",\"descriptor\":\"Narsingam Kompelly (102008599)\"},{\"id\":\"103213805\",\"wid\":\"acf147e9d7d91031bebc027f7cd20000\",\"descriptor\":\"Vidyashree Devi (103213805)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0629\",\"descriptor\":\"Team Leader, Operations\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-391186\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/IND-Hyderabad---Unit-No-201-2nd-Flr-Building-4-at-K-Raheja-Mindspace\/Team-Leader--Operations_R1767426\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/IND-Hyderabad---Unit-No-201-2nd-Flr-Building-4-at-K-Raheja-Mindspace\/Team-Leader--Operations_R1767426\/apply\",\"job_requisition_id\":\"R1767426\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"venkatesh.venkatesh1@concentrix.com\"},\"first_name\":\"Venkatesh Sankar (103569353)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1767426\",\"wid\":\"498f4f6ca13e103128e7109047d00000\",\"descriptor\":\"Team Leader, Operations\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_9A\",\"wid\":\"0227dc387a09018bf2c30105e165b735\",\"descriptor\":\"Grade 9A\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":null,\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"968\",\"campaign_id\":\"26908\",\"campaign_title\":\"Recruiter II R1767384\",\"campaign_type\":\"job_application\",\"job_title\":\"Recruiter - Portuguese + English C1 FTC\",\"street\":\"PRT Lisbon - Av. Mediterraneo, N\u00b01\",\"address\":\"PRT Lisbon - Av. Mediterraneo, N\u00b01\",\"city\":\"Lisbon\",\"state\":\"Lisbon\",\"postal_code\":\"1998-017\",\"region\":null,\"country\":\"Portugal\",\"short_description\":\"The Recruiter ensures that staffing requirements are met to identify, attract and onboard top talent to efficiently and effectively meet dynamic business needs.  This position is responsible for working with various clients to assess hiring needs and interview candidates for positions.\",\"long_description\":\"<h2><b>Build your recruitment career in an international environment<\/b><\/h2><br \/><p><b>Are you fluent in <span style=\\\"font-size:inherit\\\">Portuguese <\/span>and English<\/b> and ready for your next career move?<\/p><p>Join our Talent Acquisition team in Lisbon and help connect talented professionals with international companies, leaders in their industry. In this role, you\u2019ll combine sourcing, interviewing and candidate engagement while working in a dynamic, multicultural environment.<\/p><br \/><p><b>What you will do in this role<\/b><\/p><p>As a Recruiter, you will:<\/p><br \/><ul><li>Responsible for assisting with implementation and administration of recruitment programs<\/li><li>Receive, screen, and file incoming resumes, background, and reference checks<\/li><li>Conduct initial screening interviews, telephone interviews, and\/or face-to-face interviews with prospective applicants<\/li><li>Assist with recommendations to hiring manager on candidate hire, and partner with appropriate stakeholders to offer competitive compensation packages and facilitate negotiation with candidates<\/li><li>Leverage various resources - internet, community organizations, print media, formal\/informal networks, colleges, trade associations - to directly and indirectly source qualified candidates<\/li><li>Ensure the maintenance of accurate and concise records and reports concerning all phases of the recruitment process, working within the Applicant Tracking System (ATS) and HRIS tools<\/li><li>Maintain consistent standards for all applicants and ensure compliance with all local rules and regulations related to hiring and recruiting<\/li><li>Responsible for developing and applying an in-depth knowledge of the job specifications to include experience, skills, and behavioural competencies needed for success in each role<\/li><li>Promote the Company image to candidates and external service providers and ensures that the Company is represented in the most accurate and appropriate way to all candidates and personally drives the highest standards of ethical behaviour for all involved in the recruiting process<\/li><li><\/li><\/ul><p><b>Your qualifications<\/b><\/p><p>You\u2019ll be a great match if you:<\/p><br \/><ul><li>Are fluent in <span style=\\\"font-size:inherit\\\">Portuguese <\/span>(written and spoken, C1\u2013C2 level) with a high level of English<\/li><li>Bring 1&#43; years of experience in recruitment, ideally within a fast-paced corporate environment such as a BPO<\/li><li>Have a bachelor&#39;s Degree (preferred)<\/li><li>Have strong communication skills, both written and verbal<\/li><li>Are able to multi-task, prioritize, and meet timelines on deliverables<\/li><li>Are proficient in Microsoft Office<\/li><li>Are a self-starter, sense of urgency, works well under pressure, ability to work in high-velocity environment<\/li><li>Have sense of professionalism and ability to develop relationships<\/li><li>Have strong attention to detail<\/li><li>Are able to handle and maintain confidential information<\/li><\/ul><p>\u00a0<\/p><p><b>What\u2019s in it for you<\/b><\/p><p>In this role, we offer benefits that support your success and well-being:<\/p><br \/><ul><li>Competitive salary (base &#43; performance bonuses)<\/li><li>Monday\u2013Friday, 9AM\u20136PM schedule<\/li><li>Health insurance from day one<\/li><li>Relocation assistance (for candidates moving to Portugal)<\/li><li>Opportunity to join a fast-growing environment<\/li><li>Central office location in Lisbon, Portugal<\/li><li>Fully paid training on the company, client, and hiring processes<\/li><li>Career development programs and internal mobility opportunities<\/li><\/ul><p>\u00a0<\/p><p><b>Ready for your next career move?<\/b><\/p><p>We\u2019d love to hear from you.<\/p><p>Join Concentrix and take the next step in your Talent Acquisition career, with access to training, development and internal career opportunities.<\/p><br \/><p><b>Apply today and become part of our global team.<\/b><\/p><p><b>\u00a0<\/b><\/p><p>\u00a0<\/p>\",\"ats_external_id\":\"R1767384\",\"location\":\"Lisbon, Lisbon\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-12T20:52:11.312+08:00\",\"created_at\":\"2026-09-25T18:07:05.138+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNjkwOA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PRT-Lisbon---Av-Mediterraneo-N1\/Recruiter---Portuguese---English-C1-FTC_R1767384\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Talent Acquisition\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"875d4c3c8e77101ac0b62d7069f30000\",\"descriptor\":\"Concentrix Lisboa, Unipessoal Lda.\",\"reference_id\":\"WPT02\",\"organization_reference_id\":\"WPT02\"},\"language\":[],\"location\":{\"city\":\"Lisbon\",\"state\":\"Lisbon\",\"country\":{\"wid\":\"2e8c5034deb045d49315417c347472ca\",\"iso2\":\"PT\",\"iso3\":\"PRT\",\"descriptor\":\"Portugal\",\"iso_numeric\":\"620\"},\"postal_code\":\"1998-017\",\"primary_location\":{\"id\":\"PT-LIS-MEDIT-01\",\"wid\":\"03be0ce21a55101d479db5299c110000\",\"descriptor\":\"PRT Lisbon - Av. 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In this role, you\u2019ll combine sourcing, interviewing and candidate engagement while working in a dynamic, multicultural environment.<\/p><br \/><p><b>What you will do in this role<\/b><\/p><p>As a Recruiter, you will:<\/p><br \/><ul><li>Responsible for assisting with implementation and administration of recruitment programs<\/li><li>Receive, screen, and file incoming resumes, background, and reference checks<\/li><li>Conduct initial screening interviews, telephone interviews, and\/or face-to-face interviews with prospective applicants<\/li><li>Assist with recommendations to hiring manager on candidate hire, and partner with appropriate stakeholders to offer competitive compensation packages and facilitate negotiation with candidates<\/li><li>Leverage various resources - internet, community organizations, print media, formal\/informal networks, colleges, trade associations - to directly and indirectly source qualified candidates<\/li><li>Ensure the maintenance of accurate and concise records and reports concerning all phases of the recruitment process, working within the Applicant Tracking System (ATS) and HRIS tools<\/li><li>Maintain consistent standards for all applicants and ensure compliance with all local rules and regulations related to hiring and recruiting<\/li><li>Responsible for developing and applying an in-depth knowledge of the job specifications to include experience, skills, and behavioural competencies needed for success in each role<\/li><li>Promote the Company image to candidates and external service providers and ensures that the Company is represented in the most accurate and appropriate way to all candidates and personally drives the highest standards of ethical behaviour for all involved in the recruiting process<\/li><\/ul><br \/><p><b>Your qualifications<\/b><\/p><p>You\u2019ll be a great match if you:<\/p><br \/><ul><li>Are fluent in Dutch (written and spoken, C1\u2013C2 level) with a high level of English<\/li><li>Bring 1&#43; 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Mediterraneo, N\u00b01\",\"address\":\"PRT Lisbon - Av. Mediterraneo, N\u00b01\",\"city\":\"Lisbon\",\"state\":\"Lisbon\",\"postal_code\":\"1998-017\",\"region\":null,\"country\":\"Portugal\",\"short_description\":\"The Recruiter ensures that staffing requirements are met to identify, attract and onboard top talent to efficiently and effectively meet dynamic business needs.  This position is responsible for working with various clients to assess hiring needs and interview candidates for positions.\",\"long_description\":\"<h2><b>Build your recruitment career in an international environment<\/b><\/h2><br \/><p><b>Are you fluent in French and English<\/b> and ready for your next career move?<\/p><p>Join our Talent Acquisition team in Lisbon and help connect talented professionals with international companies, leaders in their industry. 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In this role, you will be responsible for ensuring the accurate and timely processing of supplier invoices, maintaining strong vendor relationships, and supporting the overall Accounts Payable function.<\/p><br \/><p>This is an excellent opportunity for someone with a strong interest in finance and accounting who enjoys working in a fast-paced, international environment.<\/p><br \/><p><b>Key Responsibilities<\/b><\/p><ul><li>Process and verify supplier invoices accurately and in a timely manner.<\/li><li>Perform 2-way and 3-way matching of invoices, purchase orders, and receiving documentation.<\/li><li>Investigate and resolve invoice discrepancies by collaborating with vendors and internal stakeholders.<\/li><li>Prepare and process payment runs, including bank transfers, checks, and electronic payments.<\/li><li>Maintain and update vendor records, ensuring data accuracy within financial systems.<\/li><li>Reconcile supplier statements and investigate outstanding balances.<\/li><li>Monitor Accounts Payable aging reports and follow up on overdue items.<\/li><li>Support month-end and year-end closing activities.<\/li><li>Ensure compliance with company policies, accounting standards, and applicable tax regulations.<\/li><li>Respond to vendor inquiries regarding payments, invoices, and account status.<\/li><li>Assist with internal and external audits by preparing supporting documentation and reports.<\/li><li>Generate Accounts Payable reports and provide analysis when required.<\/li><li>Identify opportunities to improve processes, increase efficiency, and strengthen internal controls.<\/li><\/ul><br \/><p><b>What We&#39;re Looking For<\/b><\/p><p><i>Essential Requirements<\/i><\/p><p>Language Skills<\/p><ul><li>English proficiency at C1 level or above<\/li><\/ul><p>Technical Skills<\/p><ul><li>Advanced proficiency in Microsoft Excel<\/li><li>Experience using financial reporting and analysis tools is considered an advatage<\/li><\/ul><p><i>Core Competencies<\/i><\/p><ul><li>Strong attention to detail and accuracy<\/li><li>Excellent organizational and time-management skills<\/li><li>Strong communication and stakeholder management abilities<\/li><li>Problem-solving mindset with a proactive approach<\/li><li>Ability to manage multiple priorities and meet deadlines in a fast-paced environment<\/li><li>High level of accountability and ownership<\/li><\/ul><p><i>Desirable Qualifications &amp; Experience<\/i><\/p><ul><li>Experience in Accounts Payable, Accounting, Finance, or Shared Services<\/li><li>Knowledge of Accounts Payable processes, invoice management, and vendor reconciliation activities<\/li><li>Experience working with ERP systems such as SAP, Oracle, Workday, PeopleSoft, or similar platforms<\/li><li>Previous exposure to multinational or high-volume transactional environments<\/li><li>Experience supporting audits, month-end activities, and financial reporting processes<\/li><\/ul><br \/><p><b>Why Join Us?<\/b><\/p><ul><li>Opportunity to work in a dynamic and international environment<\/li><li>Exposure to global finance and Shared Services operations<\/li><li>Collaborative team culture focused on continuous improvement<\/li><li>Professional development and career growth opportunities<\/li><li>Supportive environment that encourages learning and process excellence<\/li><\/ul><br \/><p><b>Role details:<\/b><\/p><ul><li>Salary: 1.200,00 EUR Monthly gross<\/li><li>Fixed term contract<\/li><\/ul><p><br \/><br \/><\/p><p>If you are passionate about finance, process excellence, and delivering high-quality results, we would love to hear from you!<\/p>\",\"ats_external_id\":\"R1752543\",\"location\":\"Riga\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-12T20:52:10.208+08:00\",\"created_at\":\"2026-09-25T18:07:01.798+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNjkwMQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/LVA-Riga---Krija-Valdemra-iela-21\/AP-Specialist_R1752543\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Accounts 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We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries.\u202f\u202f\u00a0<\/p><br \/><p>If you\u2019re looking to grow and be inspired, as a <b>Live Expert in Barcelona (On-site),<\/b> you will be part of our team of game-changers who are powering the brands of the future in tech.\u202f\u202f\u00a0<\/p><br \/><p><b>Career growth and personal development\u202f<\/b>\u202f\u00a0<\/p><br \/><p>This is a great opportunity to experience the power of what\u2019s next and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed.\u202f\u202f\u00a0<\/p><br \/><p><b>What you will do in this role\u202f<\/b>\u202f\u00a0<\/p><br \/><p>In everything we do, we believe in doing right by and for people \u2013 our clients, their customers, our people, our community, and our planet.\u202f\u202f\u00a0<\/p><br \/><p>As a <b>Live Expert <\/b>on our team, you will:\u202f\u202f\u00a0<\/p><p>- Demonstrate products and features on a video call\u00a0<br \/>- Increase sales and market share through your interactions\u00a0<br \/>- Deliver excellent customer service on each call by answering queries efficiently and confidently\u00a0<br \/>- Maintain an expert understanding of products\u00a0<br \/>- Merchandising, maintaining, and reporting on inventory\u00a0<br \/>- Scriptwriting and translations\u00a0<br \/>- Creating and presenting training content\u00a0<br \/>- Support for filming tasks as required including potential out of hours working\u00a0<\/p><br \/><p><b>Your qualifications\u202f<\/b>\u202f\u00a0<\/p><br \/><p>We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.\u202f\u202f\u00a0<\/p><br \/><p><b>Concentrix is a great match if you:\u202f<\/b>\u202f\u00a0<\/p><br \/><p>- Are proficient or bilingual in German and advanced English\u00a0<br \/>- Have previous customer service and\/or sales experience\u00a0<br \/>- Have passion or previous work experience within technology\u00a0<br \/>- Are friendly and have an engaging personality\u00a0<br \/>- Are comfortable working in a training and sales environment\u00a0<br \/>- Are comfortable working on camera\u00a0<br \/>- Are personable, energetic, self-motivated, positive, team player, and eager to tackle challenges and change\u00a0<br \/>- Have strong communication skills\u00a0<br \/>\u00a0<\/p><br \/><p>Don\u2019t meet every requirement? No worries. We\u2019re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don\u2019t check every box, we still encourage you to apply. We\u2019ll do our best to match you with the right job, whether it\u2019s this one or another role.\u202f\u202f\u00a0<\/p><br \/><p><b>What\u2019s in it for you\u202f<\/b>\u202f\u00a0<\/p><br \/><p>We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. That\u2019s why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for our teams, our customers, and YOU.\u202f\u202f\u00a0<\/p><br \/><p>In this role, we offer benefits that help support your unique lifestyle:\u202f\u202f\u00a0<\/p><br \/><p>- Full-time 39 hours\/week permanent contract: Monday to Friday 9:00 to 18:00\u00a0<br \/>- Salary 19.600 euros gross\/year &#43; up to 3.000 euros gross\/year in bonus &#43; Medical Insurance\u00a0<br \/>- Friendly office location in\u202fBarcelona\u00a0<br \/>- Full paid training on the company and the project you&#39;ll be working on\u00a0<br \/>- Career development programs, language classes and specialized courses\u00a0<\/p><br \/><p><b>Experience the best version of you!\u202f<\/b>\u202f\u00a0<\/p><br \/><p>At <b>Concentrix<\/b>, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.\u202f\u202f\u00a0<\/p><br \/><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d\u202f\u202f\u00a0<\/p><br \/><p><i>Concentrix is an equal opportunity employer\u202f<\/i>\u202f\u00a0<\/p><br \/><p><i>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. 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The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. \\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<div><p><b>OVERVIEW<\/b><\/p><p><\/p><p>We are seeking a highly experienced<span>\u00a0<\/span><b>Senior Salesforce Developer<span>\u00a0<\/span><\/b>to lead the design and delivery of<span>\u00a0<\/span><b>Salesforce Service Cloud<\/b><span>\u00a0<\/span>and contact center solutions. This role is ideal for a hands-on technical leader who operates at both the architectural and development levels, driving scalable solutions aligned with business objectives.<\/p><p><\/p><p>The successful candidate will function as a hybrid<span>\u00a0<\/span><b>architect and lead developer<\/b>, responsible for defining solution strategies, guiding development teams, and collaborating with stakeholders to deliver high-impact, enterprise-grade solutions.<\/p><p><\/p><p><b>Key Responsibilities<\/b><\/p><p><b>Technical Leadership<\/b><\/p><ul><li>Serve as the architecture lead for Service Cloud and contact center initiatives<\/li><li>Define and enforce solution patterns, development standards, and integration strategies<\/li><li>Design scalable Salesforce solutions leveraging:<\/li><li>Service Cloud, Omni-Channel, Service Console<\/li><li>Flows, Apex, Lightning Web Components (LWC)<\/li><li>Asynchronous processing and event-driven architectures<\/li><li>Evaluate trade-offs between 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You would be also responsible to ensure clean a balance sheet on a monthly basis for UK and Ireland countries. During month end, you will be working closely with the FP&A, AP, GLSS and Intercompany teams, ensuring P&L variances are sufficiently satisfied for statutory accounting purposes.\\n\\nYou would also continuously drive improvements to internal processes and controls primarily within the EMEA Controller team but within the wider EMEA group, particularly around SOX controls which impacts the Controller team. A further focus area is to build a good working relationship with key stakeholders in the business units, in order to improve overall knowledge, thereby increasing the level of understanding and questioning.\\n\\nThe role also provides support to the Accounting Manager EMEA & Director Accounting EMEA during internal & external audit fieldwork, and the subsequent resolution of any audit issues. \\n\\nIt should be noted that tight reporting deadlines would often require a degree of flexibility regarding working hours, particularly around month end, quarter end and year-end.\",\"long_description\":\"<p>We&#39;re Concentrix. The global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.<\/p><p>Our game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as &#34;World&#39;s Best Workplaces,&#34; \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.<\/p><br \/><p><b>What you will do in this role<\/b><\/p><p>In everything we do, we believe in doing right by and for people \u2013 our clients, their customers, our people, our community, and our planet.<\/p><br \/><ul><li>Managing \u2018in-country\u2019 deliverables to meet finance closing deadlines<\/li><\/ul><ul><li>Responsible for monthly balance sheet reconciliations and quarterly balance sheet reviews for France region<\/li><\/ul><ul><li>Responsible for the labour related entries<\/li><\/ul><p>\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Posting journals to general ledger for related balance sheet accounts activity and support team<\/p><ul><li>Responsible for managing SOX compliance and controls for the EMEA region<\/li><\/ul><ul><li>Prepare and post monthly journal entries related to accruals and prepayments<\/li><\/ul><ul><li>Review the accuracy of general ledger accounts, investigate &amp; identifies issues, and make recommendations<\/li><\/ul><ul><li>Responsible to review month end P&amp;L trend variances are true and fair from a statutory accounting perspective<\/li><\/ul><ul><li>Providing commentary on variance from expectations and other key matters<\/li><\/ul><ul><li>Responsible for Transfer Pricing activities as part of the month-end processes<\/li><\/ul><ul><li>Year-end closure and preparation of information for auditors and dealing with their queries<\/li><\/ul><ul><li>Provides ad-hoc support to the EMEA Accounting leadership team<\/li><\/ul><br \/><p><b>Your qualifications<\/b><\/p><p>We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. 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10 Rua, Da Gama St, Foreshore, Cape Town\",\"address\":\"ZAF Cape Town - 10 Rua, Da Gama St, Foreshore, Cape Town\",\"city\":\"Cape Town\",\"state\":\"Western Cape\",\"postal_code\":\"8000\",\"region\":null,\"country\":\"South Africa\",\"short_description\":\"We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. \\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent. \\n\\nIn our Information Technology and Global Security team, you will deliver the latest technology infrastructure, transformative software solutions and industry-leading global security for our staff and clients. You will work with the best in the world to design, implement and strategize IT, security, application development, innovation, and solutions in today\u2019s hyperconnected world. You will be part of the technology team that is core to our vision of develop, build and run the future of Integrated Services. \\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year. \\n\\nWe embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are. \\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p><span style=\\\"color:#000000\\\">The <b>Technical Support II, IT Operations<\/b> role provides end-user support across desktop, network, telephony, and application environments. This role maintains, analyzes, troubleshoots, repairs, replaces, and upgrades computer systems, hardware, software, and peripherals while serving as an escalation point to help ensure incidents and tickets are resolved according to SLAs. The ideal candidate brings strong communication, attention to detail, sound judgment, and end-to-end accountability for keeping the on-premises network operating effectively.\u00a0<\/span><\/p><p><br \/><br \/><\/p><p><span style=\\\"color:#000000\\\"><b>Responsibilities<\/b>\u00a0<\/span><\/p><br \/><ul><li><span style=\\\"color:#000000\\\">Participate in Incident Management, including Sev1 incident support, production floor validation, artifact collection, Ping\/Trace Route analysis, and coordination with technical teams to isolate and resolve issues.\u00a0<\/span><\/li><\/ul><ul><li><span style=\\\"color:#000000\\\">Provide L1 support for network, server, voice, desktop, application, and telephony infrastructure, including Concentrix and client-owned equipment as applicable.\u00a0<\/span><\/li><\/ul><ul><li><span style=\\\"color:#000000\\\">Support new transitions by ensuring image and desktop readiness, validating SCCM images, and keeping systems updated with required patches, 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style=\\\"color:#000000\\\"><b><span><\/span><\/b>\u00a0<\/span><\/p><br \/><p><span style=\\\"color:#000000\\\"><b>Qualifications<\/b>\u00a0<\/span><\/p><br \/><ul><li><span style=\\\"color:#000000\\\">3-5 years of experience supporting desktop, network, server, voice, telephony, and application environments in an IT Operations or technical support setting.<\/span><\/li><\/ul><ul><li><span style=\\\"color:#000000\\\">Working knowledge of Active Directory, Group Policy, DNS, DHCP, file servers, SCCM imaging, endpoint encryption, patching, and desktop compliance controls.<\/span><\/li><\/ul><ul><li><span style=\\\"color:#000000\\\">Ability to troubleshoot hardware, software, network, and peripheral issues while managing tickets and incidents in line with SLA expectations.<\/span><\/li><\/ul><ul><li><span style=\\\"color:#000000\\\">Understanding of IT security, compliance, audit, and business continuity practices, including PCI, HIPAA, COPC, ISO 27001, SSAE, and BCP requirements.<\/span><\/li><\/ul><ul><li><span style=\\\"color:#000000\\\">Strong communication, problem-solving, prioritization, documentation, and attention-to-detail skills.<\/span><\/li><\/ul><ul><li><span style=\\\"color:#000000\\\">Ability to manage health checklists, asset and software inventory validation, bandwidth consumption reporting, and operational updates on daily, monthly, quarterly, half-yearly, and yearly schedules.<\/span><\/li><\/ul><ul><li><span style=\\\"color:#000000\\\">Willingness to work rotational shifts in a 24\/7 environment, including predominantly night shifts as required.<\/span><\/li><\/ul><ul><li><span style=\\\"color:#000000\\\"><b>Nice to have: <\/b>Experience overseeing or coordinating a team of 5\u201310 people, including shift scheduling, real-time feedback, hiring support, and management reporting.\u00a0<\/span><\/li><\/ul><p><span style=\\\"color:#000000\\\"><span><\/span>\u00a0<\/span><\/p><p><span style=\\\"color:#000000\\\"><br 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L\u016bgums \u0146emt v\u0113r\u0101, ka pieteik&scaron;an\u0101s atlasei ir atv\u0113rta, ta\u010du pieteikumi tiks izskat\u012bti s\u0101kot no oktobra vidus.<\/p>\\n<ul>\\n<li>Adrese: Darbs no m\u0101j\u0101m (kandid\u0101tus, kuri v\u0113las str\u0101d\u0101t \u0101rpus Latvijas, neizskat\u0101m) vai biroj\u0101 (Kr. Valdem\u0101ra iela 21, R\u012bga)<\/li>\\n<li>Uzs\u0101k&scaron;ana: 2026. gada decembris (l\u012bgums uz 3 m\u0113ne&scaron;iem)<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>(ENG)<\/strong><\/p>\\n<h3>Join Concentrix! We are offering seasonal work with a 3-month contract, providing the opportunity to choose between full-time (office-based) or part-time (remote) work.<\/h3>\\n<p class=\\\"mb-2 whitespace-pre-wrap\\\">Your main responsibility will be to register incoming data in the system and utilize the necessary software for your tasks!<\/p>\\n<h3><strong>What we provide?<\/strong><\/h3>\\n<ul>\\n<li>Work experience in a global company<\/li>\\n<li>Part-time (starting from 14 hours per week) or full-time employment<\/li>\\n<li>The option to work from home or from our office in the center of Riga<\/li>\\n<li>Necessary equipment for your work<\/li>\\n<li>Salary: &euro;5.12 per hour (gross) for part-time, or &euro;850 (gross) per month for full-time work<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<h3><strong>Our requirements,<\/strong><\/h3>\\n<ul>\\n<li>Good English language skills, both oral and written (B2 level);&nbsp;English proficiency is required for data processing and communication with clients via email<\/li>\\n<li>Strong computer skills and the ability to process large volumes of information quickly<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<h3><strong>Additional Information!<\/strong><\/h3>\\n<p>During the recruitment process, candidates must be able to present a certificate of secondary education and must be prepared for an interview in English. Please note that we are opening the job for applications, however recruitment team will start to review candidates only around middle of October.<\/p>\\n<ul>\\n<li>Location: Work from home (we do not consider candidates wishing to work outside of Latvia) or our office (Kr. Valdemara iela 21, Riga)<\/li>\\n<li>Start Dates: December 2026 (the contract is for 3 months)<\/li>\\n<\/ul>\\n<p>&nbsp;&nbsp;<\/p>\\n<p><strong>Concentrix is an equal opportunity employer<\/strong><\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em>&nbsp;<\/p>\",\"ats_external_id\":\"LV-167\",\"location\":\"Riga, Latvia\",\"job_type\":\"part_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-21T02:59:16.078+03:00\",\"created_at\":\"2026-09-24T17:07:25.240+03:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-baltics.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNjc?\",\"apply_url\":\"https:\/\/concentrix-baltics.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNjc\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"temporary\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-baltics\",\"internal_job_listing\":\"1\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"2\",\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":\"0\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"980\",\"campaign_id\":\"26816\",\"campaign_title\":\"Trainer II R1767032\",\"campaign_type\":\"job_application\",\"job_title\":\"AI Platform Training & Onboarding Specialist  - Contact Center\",\"street\":\"ARE Dubai - Property# BCB2 515, Dubai CommerCity\",\"address\":\"ARE Dubai - Property# BCB2 515, Dubai CommerCity\",\"city\":\"Dubai\",\"state\":\"Dubai\",\"postal_code\":null,\"region\":null,\"country\":\"United Arab Emirates\",\"short_description\":\"The Trainer II is responsible for delivering client focused training to address the new hire, product update and recursive training requirement of Concentrix  in support of client programs to ensure superior workforce preparation with best in class service and delivery.  This position requires attaining and maintaining certification in the Trainer Certification Program (101\/102), provides mentoring to Program Ready Trainers, curriculum review and modification as needed, and evaluation of training programs using various feedback methods.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/h2><ul><li>The role will involve delivering onsite and remote onboarding, practical workshops and demonstrations, as well as helping enterprise clients use AI creative platforms and associated media workflows.\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/li><li>Utilize effective presentation and facilitation skills including creative training techniques and adult\/accelerated learning techniques using a variety of training delivery modalities in a classroom environment\u00a0\u00a0\u00a0<\/li><li><span style=\\\"color:#000000\\\">Teach users how to navigate the platforms, prepare reference materials, write prompts, generate content and refine outputs.<\/span>\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/li><li>Prepare and present training materials through classroom learning, hands on demonstrations, and supporting activities\u00a0\u00a0\u00a0\u00a0\u00a0<\/li><li>Accountable for achieving individual training performance metrics\u00a0\u00a0<\/li><li><span style=\\\"color:#000000\\\">Troubleshoot common usage and output-quality issues, including inconsistent visuals, unsuitable prompts and unsuccessful generations<\/span>\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/li><li><span style=\\\"color:#000000\\\">Track client progress, questions and blockers; escalate product defects and complex technical requirements to the Solution Architect.<\/span><span style=\\\"color:#000000\\\">\u2022 <\/span><\/li><li><span style=\\\"color:#000000\\\">Learn new platform features and update demonstrations and training materials accordingly.<\/span>\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/li><li>Support and partner with Operations to transition of agents from training to production environment, ensuring competency levels meet business needs (where required)\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/li><li>Ensure effective, consistent communication with managers, peers, and other resource groups, including day-to-day informal interaction with clients<\/li><li>May support Instructional Design team in designing and developing training materials for various instructional delivery methods including; computer-based training, interactive, classroom training, and written job aids<\/li><li>Measure the effectiveness of training programs using various feedback methods \u2013 focus groups, interviews, and surveys that will lead to enhancement of training resources and programs based on results of evaluation\u00a0\u00a0\u00a0\u00a0\u00a0<\/li><\/ul><p>\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/h2><br \/><ul><li>Must possess a valid driver&#39;s license for on-site client travel and training delivery.\u00a0\u00a0\u00a0\u00a0\u00a0<\/li><li>Experience in software\/product training, customer onboarding, digital content, creative operations or similar roles<\/li><li><span style=\\\"color:#242424\\\">Practical exposure to <b>AI image\/video generation tools and prompt writing<\/b><\/span><\/li><li>Arabic proficiency would be an added advantage<\/li><li>Bachelor&#39;s Degree in related field from a four-year college or university with two to four years of relevant experience preferred\u00a0\u00a0<\/li><li>Proven experience in training methodologies, and soft skills (communication skills, critical thinking, time management, team building, etc.)\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/li><li>Strong communication skills, both written and verbal\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/li><li>Proficient in\u00a0 Microsoft Office\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 \u00a0\u00a0<\/li><li>Demonstrated ability to multi-task, prioritize, and meet timelines on deliverable<\/li><\/ul><p>\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/p><h2>Career Framework Role\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/h2><p>Requires knowledge and experience in own discipline; still acquiring higher level knowledge and skills<\/p><p>Analyzes possible solutions using standard procedures and principles<\/p><p>Builds knowledge of the organization, processes and customers Solves a range of straightforward problems<\/p><p>Receives a moderate level of guidance and direction<\/p><br \/><h2><b>Disclaimer\u00a0\u00a0 <\/b><\/h2><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. 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Additionally, the role may involve being on-call to support 24x7 customer operations.<\/p><br \/><p><b>Key Responsibilities:<\/b><\/p><p>\u25cf\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 <b>Technical Support:<\/b> Provide Level 1 and Level 2 support for Genesys Cloud, Amazon Connect, and other CCaaS platforms, ensuring rapid resolution of technical issues to minimize downtime.<\/p><p>\u25cf\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 <b>Incident Management:<\/b> Monitor, triage, and resolve incidents related to CCaaS platforms, IVR systems, and core routing, following established protocols and ensuring compliance with SLAs.<\/p><p>\u25cf\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 <b>IVR and Routing Configuration:<\/b> Implement, maintain, and troubleshoot IVR configurations and core routing rules to ensure optimal call flow and customer experience.<\/p><p>\u25cf\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 <b>System Monitoring:<\/b> Continuously monitor system performance and health, proactively identifying potential issues and addressing them before they impact operations.<\/p><p>\u25cf\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 <b>Issue Escalation:<\/b> Collaborate with internal teams and external vendors to escalate and resolve complex technical issues, ensuring clear communication and status updates.<\/p><p>\u25cf\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 <b>Documentation:<\/b> Maintain accurate and detailed documentation of incidents, solutions, and configurations to build a comprehensive knowledge base for future reference.<\/p><p>\u25cf\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 <b>Continuous Improvement:<\/b> Identify areas for process and system improvement, providing recommendations to enhance efficiency, performance, and customer satisfaction.<\/p><p>\u25cf\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 <b>Collaboration:<\/b> Work closely with cross-functional teams, including network engineers, software developers, and operations teams, to ensure seamless operation and integration of CCaaS platforms.<\/p><p>\u25cf\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 <b>User Training and Support:<\/b> Assist end-users with platform-related queries, provide training on system functionalities, and ensure users are equipped to leverage the full potential of the CCaaS platforms.<\/p><p><b>Qualifications:<\/b><\/p><p>\u25cf\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 <b>Experience:<\/b> Minimum of 2&#43; years of experience in a technical support role with a focus on contact center technologies, including Genesys Cloud and\/or Amazon Connect.<\/p><p>\u25cf\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 <b>Technical Expertise:<\/b> Strong hands-on experience with CCaaS platforms, IVR systems, core routing, and call flow configurations. Including other Customer Experience (CX) digital solutions, Voice and Chatbots and Conversational AI.\u00a0 Knowledge of scripting languages and APIs for integrations is a plus.\u00a0<\/p><p>\u25cf\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 <b>Problem-Solving Skills:<\/b> Excellent analytical and troubleshooting skills, with the ability to quickly identify and resolve complex technical issues.<\/p><p>\u25cf\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 <b>Communication:<\/b> Strong verbal and written communication skills, with the ability to explain technical concepts to non-technical users and collaborate effectively with technical teams.<\/p><p>\u25cf\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 <b>Customer Focus:<\/b> Dedicated to delivering exceptional support and ensuring a seamless customer experience through proactive issue management and resolution.<\/p><p>\u25cf\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 <b>Certifications:<\/b> Relevant certifications in Genesys Cloud, Amazon Connect, or other CCaaS platforms are highly desirable.<\/p><p>\u25cf\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 <b>Team Player:<\/b> Ability to work independently as well as part of a team, with a strong commitment to collaboration and continuous learning.<\/p><br \/><p><b>Preferred Qualifications:<\/b><\/p><p>\u25cf\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Experience with other CCaaS platforms and related technologies.<\/p><p>\u25cf\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Knowledge of contact center operations and best practices.<\/p><p>\u25cf\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Familiarity with ITIL processes and service management tools (e.g Atlassian)<\/p><br \/><p><b>Why Join Us?<\/b><br \/>At Concentrix, you will join a dynamic team committed to delivering world-class customer experiences through cutting-edge contact center technologies. 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Hybrid - MT03\u00a0\",\"street\":\"ESP Benalm\u00e1dena Costa - Plaza Solymar, C.C. Benalmar Local 12\",\"address\":\"ESP Benalm\u00e1dena Costa - Plaza Solymar, C.C. Benalmar Local 12\",\"city\":\"Benalm\u00e1dena Costa\",\"state\":\"Malaga\",\"postal_code\":\"29630\",\"region\":\"Malaga\",\"country\":\"Spain\",\"short_description\":\"The Advisor II, B2B Sales position interfaces with customers via inbound calls, outbound calls, or through the Internet for the purpose of selling products and services. This position is responsible for processing customer orders and sales; providing\/receiving information; selling client products\/service as well as providing basic customer service support.\",\"long_description\":\"<br \/><p>\u00a0<\/p><p style=\\\"color:#333333 !important\\\"><span style=\\\"color:#333333\\\">\u00a0<\/span><\/p><p style=\\\"color:#333333 !important\\\"><span style=\\\"color:#333333\\\">\u00a0<\/span><\/p><p style=\\\"color:#3b3b3b !important\\\"><b>Experience the power of a game-changing career\u00a0<\/b>\u00a0<\/p><p>\u00a0<\/p><p style=\\\"color:#3b3b3b !important\\\">Are you looking for what\u2019s next? We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries.\u00a0\u00a0<\/p><p>\u00a0<\/p><p style=\\\"color:#3b3b3b !important\\\">If you\u2019re looking to grow and be inspired, as a <b>Renewal Specialist in Malaga (Hybrid),<\/b> you will be part of our team of game-changers who are powering the brands of the future in tech where you will drive the sales cycle, nurture client relationships and showcase your expertise in advanced cloud technologies.\u00a0\u00a0<\/p><p>\u00a0<\/p><p style=\\\"color:#3b3b3b !important\\\"><b>Career growth and personal development\u00a0<\/b>\u00a0<\/p><p>\u00a0<\/p><p style=\\\"color:#3b3b3b !important\\\">This is a great opportunity to experience the power of what\u2019s next and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed.\u00a0\u00a0<\/p><p>\u00a0<\/p><p style=\\\"color:#3b3b3b !important\\\"><b>What you will do in this role\u00a0<\/b>\u00a0<\/p><p>\u00a0<\/p><p style=\\\"color:#3b3b3b !important\\\">In everything we do, we believe in doing right by and for people \u2013 our clients, their customers, our people, our community, and our planet.\u00a0<\/p><p>\u00a0<\/p><p style=\\\"color:#3b3b3b !important\\\">As a <b>Renewal Specialist<\/b> in our team, you will:\u00a0\u00a0<\/p><p style=\\\"color:#3b3b3b !important\\\">\u00a0<\/p><p style=\\\"color:#3b3b3b !important\\\">-Act as Primary point of contact for the customer during the renewals process, building trust &amp; setting the foundation for long term Microsoft relationship \u00a0<\/p><p style=\\\"color:#3b3b3b !important\\\">\u00a0<\/p><p style=\\\"color:#3b3b3b !important\\\">-Effectively turn renewals leads into opportunities and revenue pipeline by filtering them through different criteria, e.g. BANT (budget, authority, need and timeline) \u00a0<\/p><p style=\\\"color:#3b3b3b !important\\\">\u00a0<\/p><p style=\\\"color:#3b3b3b !important\\\">-Engage with small and medium businesses across industries, company sizes and types to determine their needs and identify upsell\/cross sell opportunities \u00a0<\/p><p style=\\\"color:#3b3b3b !important\\\">\u00a0<\/p><p style=\\\"color:#3b3b3b !important\\\">-Understand customers current Microsoft license position, leading with Microsoft&#39;s cloud technologies to secure customer wins, maximizing up-sell and cross-sell opportunities collaborating with Solution Specialists and other stakeholders as needed \u00a0<\/p><p style=\\\"color:#3b3b3b !important\\\">\u00a0<\/p><p style=\\\"color:#3b3b3b !important\\\">-Support renewal process by engaging &amp; coordinating multiple stakeholders (PCM, TCM, CE) aligned to customer needs, ensuring renewal closes on time<\/p><p>\u00a0<\/p><p style=\\\"color:#3b3b3b !important\\\"><b>Your qualifications\u00a0<\/b>\u00a0<\/p><p>\u00a0<\/p><p style=\\\"color:#3b3b3b !important\\\">We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.\u00a0\u00a0<\/p><p>\u00a0<\/p><p style=\\\"color:#3b3b3b !important\\\">Concentrix is a great match if you:\u00a0<\/p><p style=\\\"color:#3b3b3b !important\\\">\u00a0<\/p><p style=\\\"color:#3b3b3b !important\\\">-Are native or proficient in Arabic with advanced English\u00a0 \u00a0<\/p><p style=\\\"color:#3b3b3b !important\\\">\u00a0<\/p><p style=\\\"color:#3b3b3b !important\\\">-Have 2&#43; years sales experience with a proven track record of success \u00a0<\/p><p style=\\\"color:#3b3b3b !important\\\">\u00a0<\/p><p style=\\\"color:#3b3b3b !important\\\">-Have experience using Microsoft Office Suite applications and passion for cloud technologies \u00a0<\/p><p style=\\\"color:#3b3b3b !important\\\">\u00a0<\/p><p style=\\\"color:#3b3b3b !important\\\">-Possess general knowledge of the IT industry, with the capacity to learn and retain knowledge about individual products and business solutions quickly and accurately \u00a0<\/p><p style=\\\"color:#3b3b3b !important\\\">\u00a0<\/p><p style=\\\"color:#3b3b3b !important\\\">-Demonstrate your ability to understand customer needs, create and deliver customized, customer-focused pitches and solutions \u00a0<\/p><p style=\\\"color:#3b3b3b !important\\\">\u00a0<\/p><p style=\\\"color:#3b3b3b !important\\\">-Have an achievement and success-driven personality \u00a0<\/p><p style=\\\"color:#3b3b3b !important\\\">\u00a0<\/p><p style=\\\"color:#3b3b3b !important\\\">-Have experience selling Azure, Office 365, Dynamics 365 or similar solutions (preferred)\u00a0<\/p><p>\u00a0<\/p><p style=\\\"color:#3b3b3b !important\\\"><b>It would be a plus if you have:\u00a0\u00a0<\/b><\/p><p style=\\\"color:#3b3b3b !important\\\">\u00a0<\/p><p style=\\\"color:#3b3b3b !important\\\">- Experience working within a technical sales or presales environment preferred<\/p><p style=\\\"color:#3b3b3b !important\\\">\u00a0<\/p><p style=\\\"color:#3b3b3b !important\\\">- Experience in one of these relevant fields: computer science, mathematics or engineering<\/p><p style=\\\"color:#3b3b3b !important\\\">\u00a0<\/p><p style=\\\"color:#3b3b3b !important\\\">- Master\u2019s degree. Major or minor in computer science, mathematics or engineering\u00a0\u00a0<\/p><p style=\\\"color:#3b3b3b !important\\\">\u00a0<\/p><p>\u00a0<\/p><p style=\\\"color:#3b3b3b !important\\\"><b>What\u2019s in it for you\u00a0\u00a0<\/b><\/p><p style=\\\"color:#3b3b3b !important\\\">\u00a0<\/p><p style=\\\"color:#3b3b3b !important\\\">We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. That\u2019s why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for our teams, our customers, and YOU.<\/p><p>\u00a0<\/p><p style=\\\"color:#3b3b3b !important\\\">In this role, we offer benefits that help support your<b> unique lifestyle:\u00a0<\/b><\/p><p style=\\\"color:#3b3b3b !important\\\">\u00a0<\/p><p style=\\\"color:#3b3b3b !important\\\">-Full-time 39h\/week, permanent contract: Monday to Thursday from 9:00 \u2013 17:30; Friday 09:00 to 16:30<\/p><p style=\\\"color:#3b3b3b !important\\\">- Base Salary of 25,000 euros gross\/year &#43; up to 4,000 euros gross\/ year variable bonus and private medical insurance<\/p><p style=\\\"color:#3b3b3b !important\\\">-Great office location in Malaga, with a hybrid work model<\/p><p style=\\\"color:#3b3b3b !important\\\">-Full paid training about the company and the project you will be working on\u00a0<\/p><p style=\\\"color:#3b3b3b !important\\\">-Career development program and specialized courses\u00a0<\/p><p style=\\\"color:#3b3b3b !important\\\">\u00a0\u00a0<\/p><p style=\\\"color:#3b3b3b !important\\\"><b>Experience the best version of you!\u00a0<\/b><\/p><p>\u00a0<\/p><p style=\\\"color:#3b3b3b !important\\\">At <b>Concentrix<\/b>, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.\u00a0<\/p><p>\u00a0<\/p><p style=\\\"color:#3b3b3b !important\\\">If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d\u00a0<\/p><p>\u00a0<\/p><p style=\\\"color:#3b3b3b !important\\\"><i>Concentrix is an equal opportunity employer<\/i>\u00a0<\/p><p style=\\\"color:#3b3b3b !important\\\"><i>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/i><\/p><p style=\\\"color:#242424 !important\\\"><span style=\\\"color:#242424\\\">R1766821<\/span><\/p>\",\"ats_external_id\":\"R1766821\",\"location\":\"Benalm\u00e1dena Costa, Malaga\",\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":\"\",\"salary_currency\":null,\"updated_at\":\"2026-10-21T01:59:14.859+02:00\",\"created_at\":\"2026-09-24T14:06:13.450+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMTI1?\",\"apply_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMTI1\/apply?\",\"head_count\":\"300\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"B2B Sales\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"5991564aab53101ac0b5a0a29aa30000\",\"descriptor\":\"Concentrix Spain NWE Services, S.L.U.\",\"reference_id\":\"WES03\",\"organization_reference_id\":\"WES03\"},\"language\":[],\"location\":{\"city\":\"Benalm\u00e1dena Costa\",\"state\":\"Malaga\",\"country\":{\"wid\":\"bd34c524a6a04ae6915f5d96fa086199\",\"iso2\":\"ES\",\"iso3\":\"ESP\",\"descriptor\":\"Spain\",\"iso_numeric\":\"724\"},\"postal_code\":\"29630\",\"primary_location\":{\"id\":\"ES-BEN-SOLYM-01\",\"wid\":\"580a3f4cbe54101d479ba6e23c080000\",\"descriptor\":\"ESP Benalm\u00e1dena Costa - Plaza Solymar, C.C. Benalmar Local 12\"}},\"languages\":null,\"recruiter\":{\"email\":{\"wid\":\"3f346714772d1010b20f8431f8510002\",\"address\":\"rhea.kirpalani@concentrix.com\"},\"last_name\":\"Kirpalani\",\"first_name\":\"Rhea\"},\"categories\":[{\"id\":\"CF B2B Sales\",\"wid\":\"97ce316084a210142296b42c74b40000\",\"descriptor\":\"B2B Sales\"}],\"recruiters\":[{\"id\":\"102999157\",\"wid\":\"f49961d5724310109d8d1df1f3d30000\",\"descriptor\":\"Rhea Kirpalani (102999157)\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC3365\",\"wid\":\"ac5ccdbc2428101b74de00f9e45e0000\",\"descriptor\":\"Advisor II, B2B Sales\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-388982\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Benalmdena-Costa---Plaza-Solymar-CC-Benalmar-Local-12\/XMLNAME--Renewal-Specialist--Arabic-Market----Hybrid---MT03-_R1766821\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Benalmdena-Costa---Plaza-Solymar-CC-Benalmar-Local-12\/XMLNAME--Renewal-Specialist--Arabic-Market----Hybrid---MT03-_R1766821\/apply\",\"job_requisition_id\":\"R1766821\"}],\"organizations\":[{\"wid\":\"f9b12e52f73b10038645e02a12940000\",\"descriptor\":\"W0ZXZW MICROSOFT P_TSI AGP PRD\",\"reference_id\":\"W0ZXZW\",\"custom_reference_id\":\"W0ZXZW\"},{\"wid\":\"13d94e43f54f1024387676b19f650000\",\"descriptor\":\"11663 - Microsoft - WHONELINK348\",\"reference_id\":\"WHONELINK348\",\"custom_reference_id\":\"WHONELINK348\"}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"wid\":\"9e9b09e0cd92102447f6e23cc6000006\",\"address\":\"alexandre.depaulaborges@concentrix.com\"},\"last_name\":\"De Paula Borges\",\"first_name\":\"Alexandre\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1766821\",\"wid\":\"8d2c889e1bba1030d90ae9f419530000\",\"descriptor\":\"R1766821 \u00a0Renewal Specialist (Arabic Market) - Hybrid - MT03\u00a0 (Open)\"},\"recruiter_group\":[{\"email\":{\"wid\":\"3f346714772d1010b20f8431f8510002\",\"address\":\"rhea.kirpalani@concentrix.com\"},\"last_name\":\"Kirpalani\",\"first_name\":\"Rhea\"}],\"requisition_type\":null,\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_11\",\"wid\":\"0227dc387a0901268f38556fe1650a39\",\"descriptor\":\"Grade 11\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-spain\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"1\",\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"0\",\"auto_call\":\"0\",\"on_erp_listing\":\"0\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"122\",\"campaign_id\":\"1048\",\"campaign_title\":\"Booking Collections \/ Hungarian \/ WAH\",\"campaign_type\":\"job_application\",\"job_title\":\"Credit Collection Agent with Hungarian\",\"street\":null,\"address\":null,\"city\":\"Sofia\",\"state\":\"Sofia City Province\",\"postal_code\":\"\",\"region\":\"Sofia\",\"country\":\"Bulgaria\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p>As a Credit Collection agent at Concentrix, you will be the main point of contact for invoice and financial-related matters for our partners (hotels). In this dynamic role, you will navigate <strong>outbound collection<\/strong> tasks prioritized through worklists generated by our collection platform. This position requires a balance of empathy, analytical problem-solving, and strong negotiation skills to ensure all invoices are paid to terms while building and maintaining excellent B2B relationships. Due to the fast-paced nature of the organization, you must possess a strong sense of ownership, a willingness to learn, and the drive to deliver fast resolutions.<\/p>\\n<h4>Key Responsibilities<\/h4>\\n<ul>\\n<li>Manage daily collections and partner inquiries by effectively navigating dynamic worklists provided by the collection platform.<\/li>\\n<li>Take full ownership of financial investigations, aiming for fast and accurate resolutions to reduce credit balances and improve cycle times.<\/li>\\n<li>Proactively investigate complex partner inquiries, identify underlying issues, and independently seek support or define escalation paths when standard guidelines are not available.<\/li>\\n<li>Communicate cross-functionally with internal and external teams to facilitate knowledge sharing and resolve business challenges.<\/li>\\n<li>Act as a dedicated business partner to internal and external stakeholders, exercising patience to communicate complex financial details clearly to partners.<\/li>\\n<\/ul>\\n<p><strong>Do you want standard working time? Not a problem!<\/strong><br \/>Our lines are open 09:00a.m. &ndash; 6:00p.m. Mon-Fri to help you strike an excellent work-life balance!<\/p>\\n<p><strong>We offer a competitive monthly salary of <span data-teams=\\\"true\\\">1750<\/span> Euro Gross and a fully remote work model!<\/strong><\/p>\\n<h4>Qualifications &amp; Skills<\/h4>\\n<h4>Technical &amp; Analytical Skills<\/h4>\\n<ul>\\n<li>Excellent PC skills with the ability to comfortably work with, navigate, and multitask across different programs, internal tools, and collections software simultaneously.<\/li>\\n<li>Previous background experience in banking, financial accounts, or B2B collections is a strong plus.<\/li>\\n<li>Strong investigation and review skills, demonstrating a smart and agile approach to analyzing data and interpreting financial situations.<\/li>\\n<\/ul>\\n<h4>Soft Skills &amp; Communication<\/h4>\\n<ul>\\n<li>Good verbal and written communication skills in<span data-teams=\\\"true\\\"> <strong>Hungarian<\/strong><\/span><strong>&nbsp;<\/strong>and<strong> English<\/strong>.<\/li>\\n<li>High emotional intelligence to read between the lines, accurately interpret the intentions of others, and show empathy toward their challenges while firmly protecting business interests.<\/li>\\n<li>Exceptional active listening skills paired with the power of negotiation to secure payments and resolve disputes amicably.<\/li>\\n<li>Demonstrated patience to communicate and clarify complex details effectively to diverse audiences.<\/li>\\n<\/ul>\\n<h4>Attributes &amp; Work Ethic<\/h4>\\n<ul>\\n<li>Proactive, curious thinker with a strong willingness to learn and adapt to new challenges.<\/li>\\n<li>Demonstrates a high level of responsibility, ownership, and commitment to achieving pre-set goals.<\/li>\\n<li>Adaptable schedule flexibility to meet the operational needs of a global business.<\/li>\\n<li>High focus on fast and effective resolution of issues.<\/li>\\n<\/ul>\\n<p><strong>What can you expect from us:<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Comprehensive initial training and onboarding (fully paid by us)<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Continuous training and upskilling programs through Concentrix University<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Professional Development and Career Navigation programs to map out the steps in your desired development<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Health and Wellbeing initiatives<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Relocation support if needed (accommodation and travel expenses)<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Part of the additional benefits are Health and Life Insurance, Multisport card, Transport allowance, Bonus for important life events, Additional paid leave for education, Corporate discounts, Company events and many more!<\/p>\\n<\/li>\\n<\/ul>\\n<p data-pm-slice=\\\"1 1 []\\\"><em>You appreciate our values of recognition, integrity, unity, and commitment, and you are eager to create the \\\"wow\\\" too. 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Refer a friend and earn an exciting reward when they join our team!<\/p>\\n<p><a href=\\\"..\/..\/..\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMDc\\\">External Referral Program - Bulgaria<\/a><\/p>\",\"ats_external_id\":\"BG-1048\",\"location\":\"Sofia, Sofia\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-06T02:59:03.645+03:00\",\"created_at\":\"2026-09-24T13:10:46.708+03:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMDQ4?\",\"apply_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMDQ4\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-bulgaria\",\"internal_job_listing\":\"1\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":\"0\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"123\",\"campaign_id\":\"1046\",\"campaign_title\":\"Booking\/ Danish\/ Hybrid\",\"campaign_type\":\"job_application\",\"job_title\":\"Travel Support Representative with Danish for Digital Travel Company\",\"street\":null,\"address\":null,\"city\":\"Sofia\",\"state\":\"Sofia City Province\",\"postal_code\":\"\",\"region\":\"Sofia\",\"country\":\"Bulgaria\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p data-pm-slice=\\\"1 1 []\\\"><strong>We need your expertise!<\/strong><\/p>\\n<p>Be a part of our dynamic team today and help us grow. If you are passionate about travel, then this is role for you. One of the world&rsquo;s largest travel marketplaces,&nbsp;our new client makes it easier for everyone to experience the world by offering&nbsp;memorable travel experiences, a variety of transportation options, and incredible places to stay.<\/p>\\n<p>We have an exciting new opportunity for a Travel Support Representative to join our diverse team. If you are a customer service focused individual with great communication skills, <span data-teams=\\\"true\\\">Danish<\/span> and English language skills, apply now.<\/p>\\n<p>You will deliver high-touch customer care to travelers embarking on worldwide travel, finding solutions for flight, hotels,&nbsp;car rentals&nbsp;&nbsp;and beyond&nbsp;for their trips.<\/p>\\n<p><strong>Do you want standard working time? Not a problem!<\/strong><br \/>Our lines are open 10:00a.m. &ndash; 7:00p.m. Mon-Fri to help you strike an excellent work-life balance!<\/p>\\n<p><strong>Core Responsibilities:<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Provide excellent customer service to our clients via the different channels &nbsp;(inbound calls, outbound calls, email, chat ) and be able to work towards meeting Key Performance Indicator (&lsquo;KPIs&rsquo;)<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Make sure that all customer queries are answered and their concerns are addressed accordingly; demonstrate empathy<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Maintain basic knowledge of client products and\/or services<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Participate in activities designed to improve customer satisfaction and business performance<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Track, document and retrieve information in call tracking database<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>Skill Requirements:<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Fluent in <span data-teams=\\\"true\\\">Danish<\/span>, both written and verbal and working level of English. (With basic understanding to industry related terminologies)<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Strong computer navigation skills,&nbsp;Keyboarding Skills, internet surfing&nbsp;and PC Knowledge<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>High school diploma with three to six months of relevant experience &nbsp;is preferred<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Tolerance for repetitive work in a fast-paced, high production work environment<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Strong customer service skills, great communicator with ability to work as a team member<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Ability to rotate shifts, as needed<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>What can you expect from us:<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Fulltime role with standard working hours Monday &ndash; Friday from 10:00-19:00<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Competitive salary of 1950 Euro Gross + monthly performance-based bonuses<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Convenient office location, close to bus stations and the metro \/ Hybrid model of working<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Comprehensive initial training and onboarding (fully paid by us)<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Continuous training and upskilling programs through Concentrix University<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Professional Development and Career Navigation programs to map out the steps in your desired development<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Health and Wellbeing initiatives<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Relocation support if needed (accommodation and travel expenses)<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Part of the additional benefits are Health and Life Insurance, Multisport card, Transport allowance, Bonus for important life events, Additional paid leave for education, Corporate discounts, Company events and many more!<\/p>\\n<\/li>\\n<\/ul>\\n<p data-pm-slice=\\\"1 1 []\\\"><em>You appreciate our values of recognition, integrity, unity, and commitment, and you are eager to create the \\\"wow\\\" too. More than your background, it is your motivation and your personality that will make you part of our fun-loving community.<\/em><\/p>\\n<p><em>Please note that non-EU residents must have a valid work permit in Bulgaria to be considered for employment.<\/em><\/p>\\n<p><em><strong>Concentrix<\/strong><\/em> <em><strong>Bulgaria is an equal-opportunity employer<\/strong><\/em><\/p>\\n<p><em><strong>Concentrix considers diversity a fundamental resource and offers everyone accesses to employment opportunities, regardless of gender, age, religion, ethnicity, or any other classification protected by applicable national laws.<\/strong><\/em><\/p>\\n<p>Know someone perfect for this role? Refer a friend and earn an exciting reward when they join our team!<\/p>\\n<p><a href=\\\"..\/..\/..\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMDc\\\">External Referral Program - Bulgaria<\/a><\/p>\",\"ats_external_id\":\"BG-1046\",\"location\":\"Sofia, Sofia\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-09-29T17:05:57.080+03:00\",\"created_at\":\"2026-09-24T12:50:13.907+03:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMDQ2?\",\"apply_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMDQ2\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"wfh_flexible\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-bulgaria\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":null,\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"124\",\"campaign_id\":\"1045\",\"campaign_title\":\"Booking\/ Bulgarian\/ Sofia(Copy - 09\/24\/26 12:49:55)\",\"campaign_type\":\"job_application\",\"job_title\":\"Travel Support Representative with English and Bulgarian for Digital travel company\",\"street\":\"\",\"address\":\"\",\"city\":\"Sofia\",\"state\":\"Sofia\",\"postal_code\":\"1000\",\"region\":\"Sofia\",\"country\":\"Bulgaria\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p data-pm-slice=\\\"1 1 []\\\"><strong>This position is suitable for candidates who want to work from an office.<\/strong><\/p>\\n<p><strong>We need your expertise!<\/strong><\/p>\\n<p>Be a part of our dynamic team today and help us grow. If you are passionate about travel, then this is role for you. One of the world&rsquo;s largest travel marketplaces,&nbsp;our new client makes it easier for everyone to experience the world by offering&nbsp;memorable travel experiences, a variety of transportation options, and incredible places to stay.<\/p>\\n<p>We have an exciting new opportunity for a Travel Support Representative to join our diverse team. If you are a customer service focused individual with great communication skills, Bulgarian and English language skills, apply now.<\/p>\\n<p>You will deliver high-touch customer care to travelers embarking on worldwide travel, finding solutions for flight, hotels,&nbsp;car rentals&nbsp;&nbsp;and beyond&nbsp;for their trips.<\/p>\\n<p><strong>Do you want standard working time? Not a problem!<\/strong><br \/>Our lines are open<strong> 09:00a.m. &ndash; 6:00p.m. Mon-Fri <\/strong>to help you strike an excellent work-life balance!<\/p>\\n<p><strong>Core Responsibilities:<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Provide excellent customer service to our clients via the different channels &nbsp;(inbound calls, outbound calls, email, chat ) and be able to work towards meeting Key Performance Indicator (&lsquo;KPIs&rsquo;)<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Make sure that all customer queries are answered and their concerns are addressed accordingly; demonstrate empathy<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Maintain basic knowledge of client products and\/or services<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Participate in activities designed to improve customer satisfaction and business performance<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Track, document and retrieve information in call tracking database<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>Skill Requirements:<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Fluent in Bulgarian both written and verbal&nbsp;and working level of&nbsp;English.&nbsp;(With basic understanding to industry related terminologies)<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Strong computer navigation skills,&nbsp;Keyboarding Skills, internet surfing&nbsp;and PC Knowledge<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>High school diploma with three to six months of relevant experience &nbsp;is preferred<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Tolerance for repetitive work in a fast-paced, high production work environment<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Strong customer service skills, great communicator with ability to work as a team member<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Ability to rotate shifts, as needed<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>What can you expect from us:<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Fulltime role with standard working hours Monday &ndash; Friday from 09:00-18:00<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Salary at the amount of <strong>1200<\/strong><strong>&nbsp;EUR gross<\/strong> with&nbsp;monthly&nbsp;performance-based&nbsp;bonuses<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Convenient office location, close to bus stations and the metro<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Comprehensive initial training and onboarding (fully paid by us)<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Continuous training and upskilling programs through Concentrix University<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Professional Development and Career Navigation programs to map out the steps in your desired development<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Health and Wellbeing initiatives<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Relocation support if needed (accommodation and travel expenses)<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Part of the additional benefits are Health and Life Insurance, Multisport card, Transport allowance, Bonus for important life events, Additional paid leave for education, Corporate discounts, Company events and many more!<\/p>\\n<\/li>\\n<\/ul>\\n<p data-pm-slice=\\\"1 1 []\\\"><em>You appreciate our values of recognition, integrity, unity, and commitment, and you are eager to create the \\\"wow\\\" too. More than your background, it is your motivation and your personality that will make you part of our fun-loving community.<\/em><\/p>\\n<p><em>Please note that non-EU residents must have a valid work permit in Bulgaria to be considered for employment.<\/em><\/p>\\n<p><em><strong>Concentrix<\/strong><\/em> <em><strong>Bulgaria is an equal-opportunity employer<\/strong><\/em><\/p>\\n<p><em><strong>Concentrix considers diversity a fundamental resource and offers everyone accesses to employment opportunities, regardless of gender, age, religion, ethnicity, or any other classification protected by applicable national laws.<\/strong><\/em><\/p>\\n<p>Know someone perfect for this role? Refer a friend and earn an exciting reward when they join our team!<\/p>\\n<p><a href=\\\"..\/..\/..\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMDc\\\">External Referral Program - Bulgaria<\/a><\/p>\",\"ats_external_id\":\"BG-1045\",\"location\":\"Sofia, Sofia\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-21T02:59:04.321+03:00\",\"created_at\":\"2026-09-24T12:49:55.227+03:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMDQ1?\",\"apply_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMDQ1\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-bulgaria\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":null,\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"125\",\"campaign_id\":\"1044\",\"campaign_title\":\"Booking Collections \/ Polish \/ WAH\",\"campaign_type\":\"job_application\",\"job_title\":\"Credit Collection Agent with Polish\",\"street\":null,\"address\":null,\"city\":\"Sofia\",\"state\":\"Sofia City Province\",\"postal_code\":\"\",\"region\":\"Sofia\",\"country\":\"Bulgaria\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p>As a Credit Collection agent at Concentrix, you will be the main point of contact for invoice and financial-related matters for our partners (hotels). In this dynamic role, you will navigate <strong>outbound collection<\/strong> tasks prioritized through worklists generated by our collection platform. This position requires a balance of empathy, analytical problem-solving, and strong negotiation skills to ensure all invoices are paid to terms while building and maintaining excellent B2B relationships. Due to the fast-paced nature of the organization, you must possess a strong sense of ownership, a willingness to learn, and the drive to deliver fast resolutions.<\/p>\\n<h4>Key Responsibilities<\/h4>\\n<ul>\\n<li>Manage daily collections and partner inquiries by effectively navigating dynamic worklists provided by the collection platform.<\/li>\\n<li>Take full ownership of financial investigations, aiming for fast and accurate resolutions to reduce credit balances and improve cycle times.<\/li>\\n<li>Proactively investigate complex partner inquiries, identify underlying issues, and independently seek support or define escalation paths when standard guidelines are not available.<\/li>\\n<li>Communicate cross-functionally with internal and external teams to facilitate knowledge sharing and resolve business challenges.<\/li>\\n<li>Act as a dedicated business partner to internal and external stakeholders, exercising patience to communicate complex financial details clearly to partners.<\/li>\\n<\/ul>\\n<p><strong>Do you want standard working time? Not a problem!<\/strong><br \/>Our lines are open 09:00a.m. &ndash; 6:00p.m. Mon-Fri to help you strike an excellent work-life balance!<\/p>\\n<p><strong>We offer a competitive monthly salary of 1750 Euro Gross and a fully remote work model!<\/strong><\/p>\\n<h4>Qualifications &amp; Skills<\/h4>\\n<h4>Technical &amp; Analytical Skills<\/h4>\\n<ul>\\n<li>Excellent PC skills with the ability to comfortably work with, navigate, and multitask across different programs, internal tools, and collections software simultaneously.<\/li>\\n<li>Previous background experience in banking, financial accounts, or B2B collections is a strong plus.<\/li>\\n<li>Strong investigation and review skills, demonstrating a smart and agile approach to analyzing data and interpreting financial situations.<\/li>\\n<\/ul>\\n<h4>Soft Skills &amp; Communication<\/h4>\\n<ul>\\n<li>Good verbal and written communication skills in<span data-teams=\\\"true\\\">&nbsp;<strong>Polish<\/strong><\/span><strong>&nbsp;<\/strong>and<strong> English<\/strong>.<\/li>\\n<li>High emotional intelligence to read between the lines, accurately interpret the intentions of others, and show empathy toward their challenges while firmly protecting business interests.<\/li>\\n<li>Exceptional active listening skills paired with the power of negotiation to secure payments and resolve disputes amicably.<\/li>\\n<li>Demonstrated patience to communicate and clarify complex details effectively to diverse audiences.<\/li>\\n<\/ul>\\n<h4>Attributes &amp; Work Ethic<\/h4>\\n<ul>\\n<li>Proactive, curious thinker with a strong willingness to learn and adapt to new challenges.<\/li>\\n<li>Demonstrates a high level of responsibility, ownership, and commitment to achieving pre-set goals.<\/li>\\n<li>Adaptable schedule flexibility to meet the operational needs of a global business.<\/li>\\n<li>High focus on fast and effective resolution of issues.<\/li>\\n<\/ul>\\n<p><strong>What can you expect from us:<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Comprehensive initial training and onboarding (fully paid by us)<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Continuous training and upskilling programs through Concentrix University<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Professional Development and Career Navigation programs to map out the steps in your desired development<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Health and Wellbeing initiatives<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Relocation support if needed (accommodation and travel expenses)<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Part of the additional benefits are Health and Life Insurance, Multisport card, Transport allowance, Bonus for important life events, Additional paid leave for education, Corporate discounts, Company events and many more!<\/p>\\n<\/li>\\n<\/ul>\\n<p data-pm-slice=\\\"1 1 []\\\"><em>You appreciate our values of recognition, integrity, unity, and commitment, and you are eager to create the \\\"wow\\\" too. More than your background, it is your motivation and your personality that will make you part of our fun-loving community.<\/em><\/p>\\n<p><em>Please note that non-EU residents must have a valid work permit in Bulgaria to be considered for employment.<\/em><\/p>\\n<p><em><strong>Concentrix<\/strong><\/em> <em><strong>Bulgaria is an equal-opportunity employer<\/strong><\/em><\/p>\\n<p><em><strong>Concentrix considers diversity a fundamental resource and offers everyone accesses to employment opportunities, regardless of gender, age, religion, ethnicity, or any other classification protected by applicable national laws.<\/strong><\/em><\/p>\\n<p>Know someone perfect for this role? Refer a friend and earn an exciting reward when they join our team!<\/p>\\n<p><a href=\\\"..\/..\/..\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMDc\\\">External Referral Program - Bulgaria<\/a><\/p>\",\"ats_external_id\":\"BG-1044\",\"location\":\"Sofia, Sofia\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-09-29T14:55:53.540+03:00\",\"created_at\":\"2026-09-24T12:27:52.412+03:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMDQ0?\",\"apply_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMDQ0\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-bulgaria\",\"internal_job_listing\":\"1\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":\"0\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"126\",\"campaign_id\":\"1043\",\"campaign_title\":\"Booking Collections \/ Czech \/ WAH\",\"campaign_type\":\"job_application\",\"job_title\":\"Credit Collection Agent with Czech\",\"street\":null,\"address\":null,\"city\":\"Sofia\",\"state\":\"Sofia City Province\",\"postal_code\":\"\",\"region\":\"Sofia\",\"country\":\"Bulgaria\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p>As a Credit Collection agent at Concentrix, you will be the main point of contact for invoice and financial-related matters for our partners (hotels). In this dynamic role, you will navigate <strong>outbound collection<\/strong> tasks prioritized through worklists generated by our collection platform. This position requires a balance of empathy, analytical problem-solving, and strong negotiation skills to ensure all invoices are paid to terms while building and maintaining excellent B2B relationships. Due to the fast-paced nature of the organization, you must possess a strong sense of ownership, a willingness to learn, and the drive to deliver fast resolutions.<\/p>\\n<h4>Key Responsibilities<\/h4>\\n<ul>\\n<li>Manage daily collections and partner inquiries by effectively navigating dynamic worklists provided by the collection platform.<\/li>\\n<li>Take full ownership of financial investigations, aiming for fast and accurate resolutions to reduce credit balances and improve cycle times.<\/li>\\n<li>Proactively investigate complex partner inquiries, identify underlying issues, and independently seek support or define escalation paths when standard guidelines are not available.<\/li>\\n<li>Communicate cross-functionally with internal and external teams to facilitate knowledge sharing and resolve business challenges.<\/li>\\n<li>Act as a dedicated business partner to internal and external stakeholders, exercising patience to communicate complex financial details clearly to partners.<\/li>\\n<\/ul>\\n<p><strong>Do you want standard working time? Not a problem!<\/strong><br \/>Our lines are open 09:00a.m. &ndash; 6:00p.m. Mon-Fri to help you strike an excellent work-life balance!<\/p>\\n<p><strong>We offer a competitive monthly salary of 1750 Euro Gross and a fully remote work model!<\/strong><\/p>\\n<h4>Qualifications &amp; Skills<\/h4>\\n<h4>Technical &amp; Analytical Skills<\/h4>\\n<ul>\\n<li>Excellent PC skills with the ability to comfortably work with, navigate, and multitask across different programs, internal tools, and collections software simultaneously.<\/li>\\n<li>Previous background experience in banking, financial accounts, or B2B collections is a strong plus.<\/li>\\n<li>Strong investigation and review skills, demonstrating a smart and agile approach to analyzing data and interpreting financial situations.<\/li>\\n<\/ul>\\n<h4>Soft Skills &amp; Communication<\/h4>\\n<ul>\\n<li>Good verbal and written communication skills in <strong>Czech&nbsp;<\/strong>and<strong> English<\/strong>.<\/li>\\n<li>High emotional intelligence to read between the lines, accurately interpret the intentions of others, and show empathy toward their challenges while firmly protecting business interests.<\/li>\\n<li>Exceptional active listening skills paired with the power of negotiation to secure payments and resolve disputes amicably.<\/li>\\n<li>Demonstrated patience to communicate and clarify complex details effectively to diverse audiences.<\/li>\\n<\/ul>\\n<h4>Attributes &amp; Work Ethic<\/h4>\\n<ul>\\n<li>Proactive, curious thinker with a strong willingness to learn and adapt to new challenges.<\/li>\\n<li>Demonstrates a high level of responsibility, ownership, and commitment to achieving pre-set goals.<\/li>\\n<li>Adaptable schedule flexibility to meet the operational needs of a global business.<\/li>\\n<li>High focus on fast and effective resolution of issues.<\/li>\\n<\/ul>\\n<p><strong>What can you expect from us:<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Comprehensive initial training and onboarding (fully paid by us)<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Continuous training and upskilling programs through Concentrix University<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Professional Development and Career Navigation programs to map out the steps in your desired development<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Health and Wellbeing initiatives<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Relocation support if needed (accommodation and travel expenses)<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Part of the additional benefits are Health and Life Insurance, Multisport card, Transport allowance, Bonus for important life events, Additional paid leave for education, Corporate discounts, Company events and many more!<\/p>\\n<\/li>\\n<\/ul>\\n<p data-pm-slice=\\\"1 1 []\\\"><em>You appreciate our values of recognition, integrity, unity, and commitment, and you are eager to create the \\\"wow\\\" too. More than your background, it is your motivation and your personality that will make you part of our fun-loving community.<\/em><\/p>\\n<p><em>Please note that non-EU residents must have a valid work permit in Bulgaria to be considered for employment.<\/em><\/p>\\n<p><em><strong>Concentrix<\/strong><\/em> <em><strong>Bulgaria is an equal-opportunity employer<\/strong><\/em><\/p>\\n<p><em><strong>Concentrix considers diversity a fundamental resource and offers everyone accesses to employment opportunities, regardless of gender, age, religion, ethnicity, or any other classification protected by applicable national laws.<\/strong><\/em><\/p>\\n<p>Know someone perfect for this role? Refer a friend and earn an exciting reward when they join our team!<\/p>\\n<p><a href=\\\"..\/..\/..\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMDc\\\">External Referral Program - Bulgaria<\/a><\/p>\",\"ats_external_id\":\"BG-1043\",\"location\":\"Sofia, Sofia\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-09-29T14:51:30.188+03:00\",\"created_at\":\"2026-09-24T12:17:02.036+03:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMDQz?\",\"apply_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMDQz\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-bulgaria\",\"internal_job_listing\":\"1\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":\"0\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"127\",\"campaign_id\":\"1042\",\"campaign_title\":\"Booking Collections \/ Greek \/ WAH\",\"campaign_type\":\"job_application\",\"job_title\":\"Credit Collection Agent with Greek\",\"street\":null,\"address\":null,\"city\":\"Sofia\",\"state\":\"Sofia City Province\",\"postal_code\":\"\",\"region\":\"Sofia\",\"country\":\"Bulgaria\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p>As a Credit Collection agent at Concentrix, you will be the main point of contact for invoice and financial-related matters for our partners (hotels). In this dynamic role, you will navigate <strong>outbound collection<\/strong> tasks prioritized through worklists generated by our collection platform. This position requires a balance of empathy, analytical problem-solving, and strong negotiation skills to ensure all invoices are paid to terms while building and maintaining excellent B2B relationships. Due to the fast-paced nature of the organization, you must possess a strong sense of ownership, a willingness to learn, and the drive to deliver fast resolutions.<\/p>\\n<h4>Key Responsibilities<\/h4>\\n<ul>\\n<li>Manage daily collections and partner inquiries by effectively navigating dynamic worklists provided by the collection platform.<\/li>\\n<li>Take full ownership of financial investigations, aiming for fast and accurate resolutions to reduce credit balances and improve cycle times.<\/li>\\n<li>Proactively investigate complex partner inquiries, identify underlying issues, and independently seek support or define escalation paths when standard guidelines are not available.<\/li>\\n<li>Communicate cross-functionally with internal and external teams to facilitate knowledge sharing and resolve business challenges.<\/li>\\n<li>Act as a dedicated business partner to internal and external stakeholders, exercising patience to communicate complex financial details clearly to partners.<\/li>\\n<\/ul>\\n<p><strong>Do you want standard working time? Not a problem!<\/strong><br \/>Our lines are open 09:00a.m. &ndash; 6:00p.m. Mon-Fri to help you strike an excellent work-life balance!<\/p>\\n<p><strong>We offer a competitive monthly salary of 1450 Euro Gross and a fully remote work model!<\/strong><\/p>\\n<h4>Qualifications &amp; Skills<\/h4>\\n<h4>Technical &amp; Analytical Skills<\/h4>\\n<ul>\\n<li>Excellent PC skills with the ability to comfortably work with, navigate, and multitask across different programs, internal tools, and collections software simultaneously.<\/li>\\n<li>Previous background experience in banking, financial accounts, or B2B collections is a strong plus.<\/li>\\n<li>Strong investigation and review skills, demonstrating a smart and agile approach to analyzing data and interpreting financial situations.<\/li>\\n<\/ul>\\n<h4>Soft Skills &amp; Communication<\/h4>\\n<ul>\\n<li>Good verbal and written communication skills in<span data-teams=\\\"true\\\">&nbsp;<strong>Greek<\/strong><\/span><strong>&nbsp;<\/strong>and<strong> English<\/strong>.<\/li>\\n<li>High emotional intelligence to read between the lines, accurately interpret the intentions of others, and show empathy toward their challenges while firmly protecting business interests.<\/li>\\n<li>Exceptional active listening skills paired with the power of negotiation to secure payments and resolve disputes amicably.<\/li>\\n<li>Demonstrated patience to communicate and clarify complex details effectively to diverse audiences.<\/li>\\n<\/ul>\\n<h4>Attributes &amp; Work Ethic<\/h4>\\n<ul>\\n<li>Proactive, curious thinker with a strong willingness to learn and adapt to new challenges.<\/li>\\n<li>Demonstrates a high level of responsibility, ownership, and commitment to achieving pre-set goals.<\/li>\\n<li>Adaptable schedule flexibility to meet the operational needs of a global business.<\/li>\\n<li>High focus on fast and effective resolution of issues.<\/li>\\n<\/ul>\\n<p><strong>What can you expect from us:<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Comprehensive initial training and onboarding (fully paid by us)<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Continuous training and upskilling programs through Concentrix University<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Professional Development and Career Navigation programs to map out the steps in your desired development<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Health and Wellbeing initiatives<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Relocation support if needed (accommodation and travel expenses)<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Part of the additional benefits are Health and Life Insurance, Multisport card, Transport allowance, Bonus for important life events, Additional paid leave for education, Corporate discounts, Company events and many more!<\/p>\\n<\/li>\\n<\/ul>\\n<p data-pm-slice=\\\"1 1 []\\\"><em>You appreciate our values of recognition, integrity, unity, and commitment, and you are eager to create the \\\"wow\\\" too. More than your background, it is your motivation and your personality that will make you part of our fun-loving community.<\/em><\/p>\\n<p><em>Please note that non-EU residents must have a valid work permit in Bulgaria to be considered for employment.<\/em><\/p>\\n<p><em><strong>Concentrix<\/strong><\/em> <em><strong>Bulgaria is an equal-opportunity employer<\/strong><\/em><\/p>\\n<p><em><strong>Concentrix considers diversity a fundamental resource and offers everyone accesses to employment opportunities, regardless of gender, age, religion, ethnicity, or any other classification protected by applicable national laws.<\/strong><\/em><\/p>\\n<p>Know someone perfect for this role? Refer a friend and earn an exciting reward when they join our team!<\/p>\\n<p><a href=\\\"..\/..\/..\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMDc\\\">External Referral Program - Bulgaria<\/a><\/p>\",\"ats_external_id\":\"BG-1042\",\"location\":\"Sofia, Sofia\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-09-29T11:17:51.309+03:00\",\"created_at\":\"2026-09-24T11:39:10.070+03:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMDQy?\",\"apply_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMDQy\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-bulgaria\",\"internal_job_listing\":\"1\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":\"0\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"1438\",\"campaign_id\":\"96\",\"campaign_title\":\"R1764866 Turkish Content Moderator - Amman \",\"campaign_type\":\"job_application\",\"job_title\":\"Turkish Content Moderator - Amman \",\"street\":\"JOR Amman - Suliman Al Nabulsi St, Abdali Mall Building, Abdali Boulevard, Amman, Jordan\",\"address\":\"JOR Amman - Suliman Al Nabulsi St, Abdali Mall Building, Abdali Boulevard, Amman, Jordan\",\"city\":\"Amman\",\"state\":\"\",\"postal_code\":\"11190\",\"region\":\"Amman\",\"country\":\"Jordan\",\"short_description\":\"Turkish Content Moderator - Amman \",\"long_description\":\"<div><ul><li>Review, investigate, and moderate user-generated content in Turkish, including text, images, videos, and other media formats.<\/li><li>Enforce platform policies and community guidelines consistently and accurately.<\/li><li>Identify content that violates policies and take appropriate moderation actions.<\/li><li>Escalate complex or sensitive cases according to established procedures.<\/li><li>Maintain productivity, quality, and accuracy targets while handling content queues.<\/li><li>Stay up to date with policy changes and moderation guidelines.<\/li><li>Collaborate with internal teams to support operational and quality objectives.<\/li><li>Handle potentially sensitive content while maintaining professionalism and objectivity.<\/li><\/ul><h3>Qualifications &amp; Skills<\/h3><ul><li>Native or near-native proficiency in <b>Turkish<\/b> (spoken and written).<\/li><li>Good command of <b>English<\/b> (minimum B1 level preferred).<\/li><li>Strong attention to detail and analytical skills.<\/li><li>Ability to make objective decisions based on defined guidelines.<\/li><li>Good communication and organizational skills.<\/li><li>Ability to work in a fast-paced environment and meet performance targets.<\/li><li>Basic computer proficiency and familiarity with internet-based platforms.<\/li><\/ul><h3>Preferred Qualifications<\/h3><ul><li>Previous experience in content moderation, customer service, trust and safety, or related fields.<\/li><li>Experience working in multilingual environments.<\/li><li>Familiarity with social media and digital platforms.<\/li><\/ul><h3>Work Environment<\/h3><ul><li>Ability to review content that may be sensitive or graphic in nature.<\/li><li>Work within a structured, performance-driven environment.<\/li><li>Training and ongoing support will be provided.<\/li><\/ul><h3>What We Offer<\/h3><ul><li>Competitive salary and benefits package.<\/li><li>Comprehensive training program.<\/li><li>Career growth and development opportunities.<\/li><li>Inclusive and collaborative work environment.<\/li><li>Opportunity to support one of the world&#39;s leading digital platforms.<\/li><\/ul><p><b>If you are fluent in Turkish and passionate about ensuring a safe and positive online experience, we encourage you to apply.<\/b><\/p><\/div>\",\"ats_external_id\":\"R1764866\",\"location\":\"Amman, Amman\",\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":\"monthly\",\"salary_currency\":\"JOD\",\"updated_at\":\"2026-10-21T03:59:18.597+04:00\",\"created_at\":\"2026-09-24T11:17:03.331+04:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-met2.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC85Ng?\",\"apply_url\":\"https:\/\/concentrix-met2.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC85Ng\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-met2\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":\"0\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"128\",\"campaign_id\":\"1041\",\"campaign_title\":\"Booking Collections \/ Croatian \/ WAH\",\"campaign_type\":\"job_application\",\"job_title\":\"Credit Collection Agent with Croatian\",\"street\":null,\"address\":null,\"city\":\"Sofia\",\"state\":\"Sofia City Province\",\"postal_code\":\"\",\"region\":\"Sofia\",\"country\":\"Bulgaria\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p>As a Credit Collection agent at Concentrix, you will be the main point of contact for invoice and financial-related matters for our partners (hotels). In this dynamic role, you will navigate <strong>outbound collection<\/strong> tasks prioritized through worklists generated by our collection platform. This position requires a balance of empathy, analytical problem-solving, and strong negotiation skills to ensure all invoices are paid to terms while building and maintaining excellent B2B relationships. Due to the fast-paced nature of the organization, you must possess a strong sense of ownership, a willingness to learn, and the drive to deliver fast resolutions.<\/p>\\n<h4>Key Responsibilities<\/h4>\\n<ul>\\n<li>Manage daily collections and partner inquiries by effectively navigating dynamic worklists provided by the collection platform.<\/li>\\n<li>Take full ownership of financial investigations, aiming for fast and accurate resolutions to reduce credit balances and improve cycle times.<\/li>\\n<li>Proactively investigate complex partner inquiries, identify underlying issues, and independently seek support or define escalation paths when standard guidelines are not available.<\/li>\\n<li>Communicate cross-functionally with internal and external teams to facilitate knowledge sharing and resolve business challenges.<\/li>\\n<li>Act as a dedicated business partner to internal and external stakeholders, exercising patience to communicate complex financial details clearly to partners.<\/li>\\n<\/ul>\\n<p><strong>Do you want standard working time? Not a problem!<\/strong><br \/>Our lines are open 09:00a.m. &ndash; 6:00p.m. Mon-Fri to help you strike an excellent work-life balance!<\/p>\\n<p><strong>We offer a competitive monthly salary of 1650 Euro Gross and a fully remote work model!<\/strong><\/p>\\n<h4>Qualifications &amp; Skills<\/h4>\\n<h4>Technical &amp; Analytical Skills<\/h4>\\n<ul>\\n<li>Excellent PC skills with the ability to comfortably work with, navigate, and multitask across different programs, internal tools, and collections software simultaneously.<\/li>\\n<li>Previous background experience in banking, financial accounts, or B2B collections is a strong plus.<\/li>\\n<li>Strong investigation and review skills, demonstrating a smart and agile approach to analyzing data and interpreting financial situations.<\/li>\\n<\/ul>\\n<h4>Soft Skills &amp; Communication<\/h4>\\n<ul>\\n<li>Good verbal and written communication skills in <strong>Croatian&nbsp;<\/strong>and<strong> English<\/strong>.<\/li>\\n<li>High emotional intelligence to read between the lines, accurately interpret the intentions of others, and show empathy toward their challenges while firmly protecting business interests.<\/li>\\n<li>Exceptional active listening skills paired with the power of negotiation to secure payments and resolve disputes amicably.<\/li>\\n<li>Demonstrated patience to communicate and clarify complex details effectively to diverse audiences.<\/li>\\n<\/ul>\\n<h4>Attributes &amp; Work Ethic<\/h4>\\n<ul>\\n<li>Proactive, curious thinker with a strong willingness to learn and adapt to new challenges.<\/li>\\n<li>Demonstrates a high level of responsibility, ownership, and commitment to achieving pre-set goals.<\/li>\\n<li>Adaptable schedule flexibility to meet the operational needs of a global business.<\/li>\\n<li>High focus on fast and effective resolution of issues.<\/li>\\n<\/ul>\\n<p><strong>What can you expect from us:<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Comprehensive initial training and onboarding (fully paid by us)<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Continuous training and upskilling programs through Concentrix University<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Professional Development and Career Navigation programs to map out the steps in your desired development<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Health and Wellbeing initiatives<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Relocation support if needed (accommodation and travel expenses)<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Part of the additional benefits are Health and Life Insurance, Multisport card, Transport allowance, Bonus for important life events, Additional paid leave for education, Corporate discounts, Company events and many more!<\/p>\\n<\/li>\\n<\/ul>\\n<p data-pm-slice=\\\"1 1 []\\\"><em>You appreciate our values of recognition, integrity, unity, and commitment, and you are eager to create the \\\"wow\\\" too. More than your background, it is your motivation and your personality that will make you part of our fun-loving community.<\/em><\/p>\\n<p><em>Please note that non-EU residents must have a valid work permit in Bulgaria to be considered for employment.<\/em><\/p>\\n<p><em><strong>Concentrix<\/strong><\/em> <em><strong>Bulgaria is an equal-opportunity employer<\/strong><\/em><\/p>\\n<p><em><strong>Concentrix considers diversity a fundamental resource and offers everyone accesses to employment opportunities, regardless of gender, age, religion, ethnicity, or any other classification protected by applicable national laws.<\/strong><\/em><\/p>\\n<p>Know someone perfect for this role? Refer a friend and earn an exciting reward when they join our team!<\/p>\\n<p><a href=\\\"..\/..\/..\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMDc\\\">External Referral Program - Bulgaria<\/a><\/p>\",\"ats_external_id\":\"BG-1041\",\"location\":\"Sofia, Sofia\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-14T11:54:29.568+03:00\",\"created_at\":\"2026-09-24T11:14:10.313+03:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMDQx?\",\"apply_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMDQx\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-bulgaria\",\"internal_job_listing\":\"1\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":\"0\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"1539\",\"campaign_id\":\"1120\",\"campaign_title\":\"Advisor I, Customer Service - Bilingual R1767027\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Representative - French & Spanish speaking - Automotive - Onsite - FA02\u00a0\",\"street\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"address\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"postal_code\":\"8020\",\"region\":\"Catalu\u00f1a\",\"country\":\"Spain\",\"short_description\":\" .\",\"long_description\":\"<br \/><p><b>Step into a Game-Changing Career<\/b>\u00a0Ready to join an innovative and fast-growing team? We\u2019re a global leader in technology and services, powering the brands of the future. Across more than 70 countries, we support some of the world\u2019s most recognized brands \u2014 the ones you use every day \u2014 helping them grow through technology and integrated solutions.If you\u2019re looking to develop your career and feel inspired, this is your opportunity.\u00a0<\/p><br \/><p>As a <b>Customer Service Representative ( Onsite)<\/b>, you\u2019ll be part of a dynamic team of game-changers shaping the future of the fashion industry.<\/p><br \/><p><b>Career Growth and Personal Development<\/b>\u00a0This is your chance to grow, learn, and build meaningful connections. We provide comprehensive training, access to the latest tools, and continuous support to help you succeed and progress in your career.\u00a0<\/p><br \/><p><b>What You Will Do in This Role<\/b><\/p><br \/><p>\u00a0At the heart of everything we do is a commitment to people \u2014 our clients, their customers, our teams, our community, and our planet<\/p><br \/><p>.\u00a0As a <b>Customer Service Representative<\/b>, you will:\u00a0\u00a0<\/p><ul><li><ul><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Handle calls through CRM agent portal\u00a0<\/span><\/li><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Create quotations and orders via SAP system\u00a0<\/span><\/li><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Expedite and communicate expected delivery times to customers\u00a0<\/span><\/li><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Offer basic product advice to individual customer needs (at least catalogue knowledge)\u00a0<\/span><\/li><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Provide first level technical\u00a0assistance\u00a0to help customers\u00a0identify\u00a0their requirements for products and services\u00a0<\/span><\/li><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Call back customers\u00a0<\/span><\/li><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Lead management\u00a0<\/span><\/li><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Other duties and tasks as assigned\u00a0<\/span><\/li><\/ul><\/li><\/ul><p>\u00a0<\/p><p>\u00a0<\/p><p><b>Your Qualifications<\/b><\/p><p>\u00a0<\/p><p>We welcome people from diverse backgrounds who are curious, motivated, and eager to learn. If you are passionate about helping others and delivering excellent customer experiences, you will thrive with us.<\/p><p>\u00a0<\/p><p><b>Concentrix is a great match if you:<\/b><\/p><p>\u00a0<\/p><ul><li><ul><li>Are bilingual or proficient in French with an advanced level of Spanish and English<\/li><li>A minimum of a high school diploma is required (additional qualifications are considered an asset).<\/li><li>A strong interest in the technical field, along with a commitment to remain in the project for at least two years, is highly valued.<\/li><li>You are customer-oriented, with excellent communication skills and a solid commercial mindset.<\/li><li>A business-oriented approach will support more effective engagement with clients and stakeholders.<\/li><li>Education in business or commercial fields, as well as prior experience in a contact centre environment, will support your development in this role, although these are not mandatory requirements.<\/li><\/ul><\/li><\/ul><p>\u00a0<\/p><p><b>What\u2019s in It for You<\/b><\/p><p>\u00a0<\/p><p>We go beyond expectations by creating experiences that truly stand out. That\u2019s why we invest in our people, technology, and future \u2014 including yours.<\/p><p>In this role, you\u2019ll benefit from:<\/p><p>\u00a0<\/p><ul><li><ul><li>Full-time (39 hours\/week) permanent contract, Monday to Friday (08:00\u201317:00)<\/li><li>Salary of \u20ac19.623,94 gross\/year &#43; up to \u20ac4.000 gross\/year in bonus<\/li><li>Office in Barcelona<\/li><li>Referral bonus opportunities<\/li><li>Fully paid training on the company and your project<\/li><li>Career development programs and specialized courses<\/li><\/ul><\/li><\/ul><p>\u00a0<\/p><p><b>Be Your Best Version<\/b><\/p><p>\u00a0<\/p><p>At Concentrix, we invest in our people because we know that when you thrive, our clients and their customers do too.<\/p><p>If this sounds like the next step in your career, we\u2019d love to hear from you. Apply today and discover why over 440,000 game-changers worldwide choose Concentrix as their employer of choice.<\/p><p>\u00a0<\/p><p><i>Concentrix is an equal opportunity employer<\/i>\u00a0<\/p><p><i>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. 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If you are passionate about travel, then this is role for you. One of the world&rsquo;s largest travel marketplaces,&nbsp;our new client makes it easier for everyone to experience the world by offering&nbsp;memorable travel experiences, a variety of transportation options, and incredible places to stay.<\/p>\\n<p>We have an exciting new opportunity for a Travel Support Representative to join our diverse team. If you are a customer service focused individual with great communication skills, Russian and English language skills, apply now.<\/p>\\n<p>You will deliver high-touch customer care to travelers embarking on worldwide travel, finding solutions for flight, hotels,&nbsp;car rentals&nbsp;&nbsp;and beyond&nbsp;for their trips.<\/p>\\n<p><strong>Do you want standard working time? Not a problem!<\/strong><br \/>Our lines are open 10:00a.m. &ndash; 7:00p.m. Mon-Fri to help you strike an excellent work-life balance!<\/p>\\n<p><strong>Core Responsibilities:<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Provide excellent customer service to our clients via the different channels &nbsp;(inbound calls, outbound calls, email, chat ) and be able to work towards meeting Key Performance Indicator (&lsquo;KPIs&rsquo;)<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Make sure that all customer queries are answered and their concerns are addressed accordingly; demonstrate empathy<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Maintain basic knowledge of client products and\/or services<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Participate in activities designed to improve customer satisfaction and business performance<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Track, document and retrieve information in call tracking database<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>Skill Requirements:<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Fluent in Russian, both written and verbal and working level of English. (With basic understanding to industry related terminologies)<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Strong computer navigation skills,&nbsp;Keyboarding Skills, internet surfing&nbsp;and PC Knowledge<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>High school diploma with three to six months of relevant experience &nbsp;is preferred<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Tolerance for repetitive work in a fast-paced, high production work environment<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Strong customer service skills, great communicator with ability to work as a team member<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Ability to rotate shifts, as needed<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>What can you expect from us:<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Fulltime role with standard working hours Monday &ndash; Friday from 10:00-19:00<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Competitive salary of 1450 Euro Gross + monthly performance-based bonuses<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Work From Home&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Comprehensive initial training and onboarding (fully paid by us)<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Continuous training and upskilling programs through Concentrix University<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Professional Development and Career Navigation programs to map out the steps in your desired development<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Health and Wellbeing initiatives<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Relocation support if needed (accommodation and travel expenses)<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Part of the additional benefits are Health and Life Insurance, Multisport card, Transport allowance, Bonus for important life events, Additional paid leave for education, Corporate discounts, Company events and many more!<\/p>\\n<\/li>\\n<\/ul>\\n<p data-pm-slice=\\\"1 1 []\\\"><em>You appreciate our values of recognition, integrity, unity, and commitment, and you are eager to create the \\\"wow\\\" too. 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Refer a friend and earn an exciting reward when they join our team!<\/p>\\n<p><a href=\\\"..\/..\/..\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMDc\\\">External Referral Program - Bulgaria<\/a><\/p>\",\"ats_external_id\":\"BG-1040\",\"location\":\"Sofia, Sofia\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-17T02:59:03.609+03:00\",\"created_at\":\"2026-09-24T09:34:19.689+03:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMDQw?\",\"apply_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMDQw\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-bulgaria\",\"internal_job_listing\":\"1\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":null,\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"982\",\"campaign_id\":\"26791\",\"campaign_title\":\"Trainer II R1764539\",\"campaign_type\":\"job_application\",\"job_title\":\"Trainer II\",\"street\":\"COL Bogota - Plaza Titan\",\"address\":\"COL Bogota - Plaza Titan\",\"city\":\"Bogota\",\"state\":\"Distrito Capital de Bogot\u00e1\",\"postal_code\":\"111211\",\"region\":null,\"country\":\"Colombia\",\"short_description\":\"The Trainer II is responsible for delivering client focused training to address the new hire, product update and recursive training requirement of Concentrix  in support of client programs to ensure superior workforce preparation with best in class service and delivery.  This position requires attaining and maintaining certification in the Trainer Certification Program (101\/102), provides mentoring to Program Ready Trainers, curriculum review and modification as needed, and evaluation of training programs using various feedback methods.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/h2><ul><li>Responsible for day-to-day functional direction of agents within the program training classroom environment, including student progress monitoring for the duration of training, providing coaching and developmental feedback and readiness recommendations\u00a0\u00a0\u00a0 \u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/li><li>Utilize effective presentation and facilitation skills including creative training techniques and adult\/accelerated learning techniques using a variety of training delivery modalities in a classroom environment\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/li><li>Prepare and present training materials through classroom learning, hands on demonstrations, and supporting activities\u00a0\u00a0\u00a0\u00a0\u00a0<\/li><li>Accountable for achieving individual training performance metrics\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/li><li>Support and partner with Operations to transition of agents from training to production environment, ensuring competency levels meet business needs (where required)\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/li><li>Maintain relevant product knowledge for each account by taking calls, attending client and cross functional meetings (as needed), and side by side observations\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/li><li>Ensure effective, consistent communication with managers, peers, and other resource groups, including day-to-day informal interaction with clients<\/li><li>May support Instructional Design team in designing and developing training materials for various instructional delivery methods including; computer-based training, interactive, classroom training, and written job aids<\/li><li>Measure the effectiveness of training programs using various feedback methods \u2013 focus groups, interviews, and surveys that will lead to enhancement of training resources and programs based on results of evaluation\u00a0<\/li><li>Recommend curriculum modifications to Training Manager\/Supervisor on the basis of internal customer feedback and\/or Training Needs Analysis\u00a0<\/li><li>Participate and contribute to continuous learning culture by maintaining engagement on change management, product and services releases, policies, processes, and procedures\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/li><\/ul><p>\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/h2><ul><li>Bachelor&#39;s Degree in related field from a four-year college or university with two to four years of relevant experience preferred\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/li><li>Proven experience in training methodologies, and soft skills (communication skills, critical thinking, time management, team building, etc.)\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/li><li>Strong communication skills, both written and verbal\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/li><li>Proficient in\u00a0 Microsoft Office\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 \u00a0\u00a0<\/li><li>Demonstrated ability to multi-task, prioritize, and meet timelines on deliverable<\/li><li>Self-starter, sense of urgency, and works well under pressure\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/li><li>Strong attention to detail\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/li><li>Sense of professionalism and ability to develop good relationships\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/li><\/ul><p>\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/p><h2>Career Framework Role\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/h2><p>Requires knowledge and experience in own discipline; still acquiring higher level knowledge and skills<\/p><p>Analyzes possible solutions using standard procedures and principles<\/p><p>Builds knowledge of the organization, processes and customers Solves a range of straightforward problems<\/p><p>Receives a moderate level of guidance and direction<\/p><p><\/p><h2><b>Disclaimer\u00a0\u00a0 <\/b><\/h2><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p>\",\"ats_external_id\":\"R1764539\",\"location\":\"Bogota, Distrito Capital de Bogot\u00e1\",\"job_type\":\"full_time\",\"salary\":\"1750905\",\"salary_type\":\"monthly\",\"salary_currency\":\"COP\",\"updated_at\":\"2026-10-20T10:06:17.700+08:00\",\"created_at\":\"2026-09-24T08:07:53.899+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNjc5MQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/COL-Bogata---Plaza-Titan\/Trainer-II_R1764539-1\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Training\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"5991564aab53101ac0b51df811100000\",\"descriptor\":\"Concentrix Experts Colombia S.A.S.\",\"reference_id\":\"WCO08\",\"organization_reference_id\":\"WCO08\"},\"location\":{\"city\":\"Bogota\",\"state\":\"Distrito Capital de Bogot\u00e1\",\"country\":{\"wid\":\"e8106cd6a3534f2dba6fdee2d41db89d\",\"iso2\":\"CO\",\"iso3\":\"COL\",\"descriptor\":\"Colombia\",\"iso_numeric\":\"170\"},\"postal_code\":\"111211\",\"primary_location\":{\"id\":\"CO-BOG-TITAN-01\",\"wid\":\"740544c0a47f014b2c0ca88e1f114f63\",\"descriptor\":\"COL Bogota - Plaza Titan\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"maria.agudelo2@concentrix.com\"},\"first_name\":\"Agudelo Rojas, Maria Camila\"},\"categories\":[{\"descriptor\":\"CF Training\"}],\"recruiters\":[{\"id\":\"102598503\",\"wid\":\"da7d7d2449a2101031ba786290810001\",\"descriptor\":\"Carlos Gochez Ramos (102598503)\"},{\"id\":\"102600014\",\"wid\":\"da7d7d2449a21010319c49ab1ed70002\",\"descriptor\":\"Maria Camila Agudelo Rojas (102600014)\"},{\"id\":\"102600016\",\"wid\":\"da7d7d2449a21010319c28b058540000\",\"descriptor\":\"Angelina Pereira Usuga (102600016)\"},{\"id\":\"103621658\",\"wid\":\"c02368dd004710132b42eda6f7b20000\",\"descriptor\":\"Johan Danilo Pinto Lozano (103621658)\"},{\"id\":\"102600268\",\"wid\":\"da7d7d2449a21010318dbda697490001\",\"descriptor\":\"Valentina Malo Suarez (102600268)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC1655\",\"descriptor\":\"Trainer II\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-391574\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/COL-Bogata---Plaza-Titan\/Trainer-II_R1764539-1\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/COL-Bogata---Plaza-Titan\/Trainer-II_R1764539-1\/apply\",\"job_requisition_id\":\"R1764539\"}],\"organizations\":[{\"wid\":\"f749fdfbe42a100a930c74e45be10000\",\"descriptor\":\"24931 - Marsh - 980007274\",\"reference_id\":\"980007274\",\"custom_reference_id\":\"980007274\",\"company_reference_id\":null},{\"wid\":\"031f3aa426a6100aaf8d5ace72e70000\",\"descriptor\":\"W0ZY7P Marsh Colombia\",\"reference_id\":\"W0ZY7P\",\"custom_reference_id\":\"W0ZY7P\",\"company_reference_id\":null},{\"wid\":\"f9af6d72609801cb112f3d1e3c063ac1\",\"descriptor\":\"COGS (SITE) QUALITY & TRAINING (DIRECT)\",\"reference_id\":\"QUALTRAIN-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"5991564aab53101ac0b51df811100000\",\"descriptor\":\"Concentrix Experts Colombia S.A.S.\",\"reference_id\":\"WCO08\",\"custom_reference_id\":null,\"company_reference_id\":\"WCO08\"}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"andrea.rubiano@concentrix.com\"},\"first_name\":\"Andrea Rubiano Pineda (102597854)\"},\"category_groups\":[{\"id\":\"CF Training_Quality Group\",\"wid\":\"0227dc387a09017ceaef53bded65e5ef\",\"descriptor\":\"Training & Quality Group\"}],\"job_requisition\":{\"id\":\"R1764539\",\"wid\":\"0084e3af2ec11030b3379bce36cd0000\",\"descriptor\":\"Trainer II\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_10\",\"wid\":\"0227dc387a09013940c6f923e165de36\",\"descriptor\":\"Grade 10\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":null,\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"983\",\"campaign_id\":\"26785\",\"campaign_title\":\"Specialist II, Fraud Investigation (TCF) R1765798\",\"campaign_type\":\"job_application\",\"job_title\":\"Specialist II, Insider Risk & Compliance\",\"street\":\"PHL NCR Makati Work-at-Home\",\"address\":\"PHL NCR Makati Work-at-Home\",\"city\":\"National Capital Region\",\"state\":\"National Capital Region\",\"postal_code\":\"1229\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.\\n\\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\n\\nIn our Information Technology and Global Security team, you will deliver the latest technology infrastructure, transformative software solutions and industry-leading global security for our staff and clients. You will work with the best in the world to design, implement and strategize IT, security, application development, innovation, and solutions in today\u2019s hyperconnected world. You will be part of the technology team that is core to our vision of develop, build and run the future of Integrated Services.\\n\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\n\\nWe embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.\\n\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p>Role Description<\/p><p>The Insider Risk and Compliance Inspector, Junior focuses on proactive identification of threats and risks to the security of sensitive assets, data, and information, and driving and enhancing the fraud prevention culture and risk-free environment in Concentrix. The Inspector, Junior supports in executing the objectives of the Insider Risk and Compliance program to deter, detect and mitigate security and insider risks, including establishing capability to monitor and audit information for holistic risk management, establishing employee awareness and training materials, gathering information for a centralized analysis, reporting and response capability.<\/p><p>Security Risks to be identified include but are not limited to: Procurement, Finance, Human Resources, Privacy, MIS, Operational, IT, and all security risks impacting business. Required to collaborate with respective departments (IT, HR, Legal, etc.) for supporting preparation of pragmatic action plans. The Inspector, Junior supports and performs Global Security Assessments (GSAs) \u2013 a holistic assessment (technology, HR, operations, finance, etc.) of risks being faced by delivery operations \u2013 as well as conducting\/leading No Notice Inspections (NNIs).<\/p><p>Responsibilities<\/p><p>\u2022\\tProvide support to the Sr. investigator in operationalizing and continuous improvement of the Insider Risk and Compliance Program.<\/p><p>\u2022\\tDiscuss Insider Risk and Compliance objectives in all relevant conversations with Concentrix Account leadership \u2013 TLs, SMEs, HR focal, DPEs, etc.<\/p><p>\u2022\\tPrepare metrics, reporting, and maintain governance trackers for all work areas.<\/p><p>\u2022\\tEnsure daily\/weekly\/monthly reporting on all work activities; follow up regularly with businesses for action plan closures.<\/p><p>\u2022\\tDrive the highest Integrity and Ethical standards across the staff and the organization during all interactions.<\/p><p>\u2022\\tEnsure innovation is part of the risk remediation in Accounts, through technology or tools when applicable.<\/p><p>\u2022\\tParticipate in assigned GSAs\/NNIs for the site or accounts.<\/p><p>\u2022\\tIdentify risk areas as well as document and maintain artefacts for reviews conducted.<\/p><p>\u2022\\tDocument corrective and preventive measures and draft NNI\/GSA reports.<\/p><p>\u2022\\tConduct analysis of operational data to identify trends, root causes of business issues, and\/or opportunities.<\/p><p>\u2022\\tActively mentor Insider Risk and Compliance team&#39;s less tenured employees.<\/p><p>\u2022\\tConduct security attestations (as required) for assigned Accounts or sites.<\/p><p>\u2022\\tDrive risk closures for assigned sites or Accounts \u2013 for Non-Strategic Accounts, drive open risk findings to closure for NNIs, Investigations and GSAs; for Strategic Accounts, discuss risk findings\/observations with BISOs.<\/p><p>\u2022\\tEscalate operational issues in a timely manner following the escalation path.<\/p><p>\u2022\\tActively participate and provide support to investigative actions like log correlation, floor walk, etc.<\/p><p>\u2022\\tLead assigned investigations.<\/p><p>\u2022\\tMaintain relevant records retention, legal, HR, Privacy guidelines for all activity.<\/p><p>\u2022\\tAssist in preparing education materials as and when necessary.<\/p><p>Accountability<\/p><p>\u2022\\tEnsure teamwork and support co-workers, supervisors and external\/internal team members to achieve the objectives of the Insider Risk and Compliance Team.<\/p><p>\u2022\\tEmbedding of Insider Risk and Compliance framework in the culture of the organization through meaningful discussions during all staff interactions.<\/p><p>\u2022\\tAssigned areas of risk ownership are tracked to closure and presented to required stakeholders in a timely manner.<\/p><p>\u2022\\tEnsure relevant records retention, legal, HR, Privacy guidelines are followed and utilized for all activity.<\/p><p>Education &amp; Experience<\/p><p>\u2022\\tEducation: Bachelor&#39;s degree in Criminal Justice or relevant area of study.<\/p><p>\u2022\\tExperience: 5 to 8 years of experience working in risk management, compliance, internal controls, or criminal, internal, or cyber investigations.<\/p><p>Required Skills<\/p><p>\u2022\\tUnderstanding of BPO environment and common business procedures, practices and standards.<\/p><p>\u2022\\tAbility to identify performance and opportunity gaps.<\/p><p>\u2022\\tDetail oriented with excellent analytical and critical thinking skills.<\/p><p>\u2022\\tBackground in identifying cyber or fraudulent suspicious activity.<\/p><p>\u2022\\tAbility to effectively communicate findings to senior team members and to Concentrix stakeholders.<\/p><p>\u2022\\tTravel will be required both domestically and internationally.<br \/><b>. <\/b><span style=\\\"font-size:inherit\\\">Complete all assigned, mandatory training within the timeframe provided<\/span><\/p><p><b><span style=\\\"font-size:inherit\\\">. <\/span><\/b><span style=\\\"font-size:inherit\\\">Conduct and\/or participate in regularly scheduled 1:1 meetings with direct manager and\/or direct reports<\/span><\/p>\",\"ats_external_id\":\"R1765798\",\"location\":\"National Capital Region, National Capital Region\",\"job_type\":\"full_time\",\"salary\":\"1535729.56\",\"salary_type\":\"annually\",\"salary_currency\":\"PHP\",\"updated_at\":\"2026-10-14T02:07:42.563+08:00\",\"created_at\":\"2026-09-24T04:06:05.122+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNjc4NQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-NCR-Makati-Work-at-Home\/Specialist-II--Insider-Risk---Compliance_R1765798\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Insider Risk & Compliance\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"b67da9176e3d1063315edce36dd07e4b\",\"descriptor\":\"Concentrix CVG Philippines, Inc.\",\"reference_id\":\"YPH08\",\"organization_reference_id\":\"YPH08\"},\"location\":{\"city\":\"National Capital Region\",\"state\":\"National Capital Region\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"1229\",\"primary_location\":{\"id\":\"PH-WAH-MAKAT-00\",\"wid\":\"bb20f395fa3c01a23310845e770755a9\",\"descriptor\":\"PHL NCR Makati Work-at-Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"maerliza.amante@concentrix.com\"},\"first_name\":\"Amante, Ma. 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Andraharo Zone Galaxy\",\"address\":\"MDG Antananarivo - Andraharo Zone Galaxy\",\"city\":\"Antananarivo\",\"state\":\"Antananarivo\",\"postal_code\":\"101\",\"region\":null,\"country\":\"Madagascar\",\"short_description\":\"We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.\\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nIn our Information Technology and Global Security team, you will deliver the latest technology infrastructure, transformative software solutions and industry-leading global security for our staff and clients. You will work with the best in the world to design, implement and strategize IT, security, application development, innovation, and solutions in today\u2019s hyperconnected world. You will be part of the technology team that is core to our vision of develop, build and run the future of Integrated Services.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nWe embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p style=\\\"color:!important\\\"><span style=\\\"color:#374151\\\">The <\/span><span style=\\\"color:#111827\\\"><b>Sr. Technical Representative, IT Operations<\/b><\/span> delivers onsite IT operational support for Concentrix Madagascar, helping ensure the availability, reliability, and compliance of end-user computing devices and IT infrastructure. This role provides hands-on deskside support, incident resolution, change implementation, project support, asset management, and operational readiness activities to support uninterrupted business operations across the site.<\/p><p style=\\\"color:!important\\\"><span style=\\\"color:#374151\\\">As a key member of IT Operations, you will help maintain service excellence, support growth initiatives, uphold internal and client requirements, and contribute to efficient, resilient technology operations within the Madagascar sites.<\/span><\/p><h2 style=\\\"color:!important\\\"><span style=\\\"color:#111827\\\"><b>Responsibilities<\/b><\/span><\/h2><ul><li><span style=\\\"color:#374151\\\">Provide onsite deskside support for end users and production operations.<\/span><\/li><li><span style=\\\"color:#374151\\\">Manage incident, service request, and problem tickets in accordance with established SLA commitments.<\/span><\/li><li><span style=\\\"color:#374151\\\">Execute Change Requests, CRQs, 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style=\\\"color:#374151\\\">Participate in business continuity and disaster recovery readiness activities.<\/span><\/li><li><span style=\\\"color:#374151\\\">Contribute to continuous improvement initiatives and operational efficiency projects.<\/span><\/li><li><span style=\\\"color:#374151\\\">Provide after-hours or emergency support when required by business needs.<\/span><\/li><li><span style=\\\"color:#374151\\\">Complete all assigned, mandatory training within the timeframe provided.<\/span><\/li><li><span style=\\\"color:#374151\\\">Conduct and\/or participate in regularly scheduled 1:1 meetings with your direct manager and\/or direct reports.<\/span><\/li><\/ul><h2 style=\\\"color:!important\\\"><span style=\\\"color:#111827\\\"><b>Qualifications<\/b><\/span><\/h2><ul><li><span style=\\\"color:#374151\\\">Strong knowledge of IT Operations and technical support practices.<\/span><\/li><li><span style=\\\"color:#374151\\\">Experience providing deskside support in a production or 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540\",\"city\":\"Curitiba\",\"state\":\"Paran\u00e1\",\"postal_code\":\"80010-000\",\"region\":\"Paran\u00e1\",\"country\":\"Brazil\",\"short_description\":\"The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<p><span style=\\\"color:#002632\\\"><b>Conecte pessoas e transforme jornadas imobili\u00e1rias em experi\u00eancias mais simples<\/b><\/span> <span style=\\\"color:#2b2c2c\\\">Oportunidade presencial no Centro de Curitiba para quem quer atuar com atendimento consultivo, neg\u00f3cios imobili\u00e1rios e acompanhamento de clientes em uma jornada completa.<\/span><\/p><br \/><p><span style=\\\"color:#002632\\\"><b>Sua jornada como game-changer come\u00e7a aqui<\/b><\/span><\/p><p> Voc\u00ea tem excelente comunica\u00e7\u00e3o, gosta de acompanhar pessoas em decis\u00f5es importantes e quer desenvolver sua carreira no mercado imobili\u00e1rio? Ent\u00e3o essa oportunidade pode ser para voc\u00ea. <br \/><br \/>Na <span style=\\\"color:#002632\\\"><b>Concentrix<\/b><\/span>, grandes experi\u00eancias come\u00e7am com pessoas. Cada intera\u00e7\u00e3o \u00e9 uma oportunidade de compreender necessidades, esclarecer d\u00favidas e tornar jornadas complexas mais simples, organizadas e acolhedoras. <br \/><br \/>Nesta oportunidade, voc\u00ea ser\u00e1 o <span style=\\\"color:#007380\\\"><b>ponto focal entre as partes de uma transa\u00e7\u00e3o imobili\u00e1ria<\/b><\/span>, acompanhando o processo de ponta a ponta e apoiando clientes durante toda a jornada. <br \/><br \/>Voc\u00ea poder\u00e1 orientar informa\u00e7\u00f5es sobre contratos, acompanhar demandas de p\u00f3s-vendas e contribuir para que cada etapa aconte\u00e7a com clareza, seguran\u00e7a e foco em solu\u00e7\u00e3o. <br \/><br \/>Mais do que atender, voc\u00ea vai construir relacionamentos, desenvolver sua vis\u00e3o de neg\u00f3cio e abrir novas possibilidades para sua carreira como <span style=\\\"color:#007380\\\"><b>game-changer<\/b><\/span>.<\/p><p>\u00a0<\/p><p><span style=\\\"color:#002632\\\"><b>Conhe\u00e7a a oportunidade<\/b><\/span><\/p><p><span style=\\\"color:#007380\\\"><b>Consultor de Atendimento | Neg\u00f3cios Imobili\u00e1rios | Curitiba\/PR - Presencial<\/b><\/span><\/p><p><span style=\\\"color:#002632\\\"><b>No seu dia a dia, voc\u00ea ir\u00e1:<\/b><\/span> <br \/><br \/>\u2022 Ser o ponto focal entre as partes envolvidas em uma transa\u00e7\u00e3o imobili\u00e1ria. <br \/>\u2022 Atuar no processo de ponta a ponta, acompanhando os clientes durante toda a jornada. <br \/>\u2022 Apoiar clientes em d\u00favidas, solicita\u00e7\u00f5es e necessidades relacionadas ao processo imobili\u00e1rio. <br \/>\u2022 Orientar informa\u00e7\u00f5es sobre contratos com clareza e aten\u00e7\u00e3o aos detalhes. <br \/>\u2022 Acompanhar demandas de p\u00f3s-vendas e contribuir para a continuidade das tratativas. <br \/>\u2022 Organizar informa\u00e7\u00f5es e acompanhar cada etapa com responsabilidade e senso de prioridade. <br \/>\u2022 Trabalhar em colabora\u00e7\u00e3o com o time para garantir qualidade e uma experi\u00eancia positiva. <br \/>\u2022 Contribuir para que cada jornada seja conduzida de forma simples, eficiente e acolhedora.<\/p><p>\u00a0<\/p><p><span style=\\\"color:#25e2cc\\\"><b>POTENCIAL DE REMUNERA\u00c7\u00c3O MENSAL<\/b><\/span><\/p><p><span class=\\\"emphasis-2\\\"><b>At\u00e9 R$ 2.675,30<\/b><\/span><\/p><p><span class=\\\"emphasis-2\\\">Valor considerando o sal\u00e1rio fixo de R$ 1.810,40 e a bonifica\u00e7\u00e3o de at\u00e9 R$ 864,90 por atingimento de metas e presen\u00e7a.<\/span><\/p><p>\u00a0<\/p><p><span style=\\\"color:#002632\\\"><b>Remunera\u00e7\u00e3o e jornada<\/b><\/span><\/p><p><span style=\\\"color:#002632\\\"><b>Sal\u00e1rio fixo<\/b><\/span><br \/>R$ 1.810,40 <span style=\\\"color:#002632\\\"><b>Bonifica\u00e7\u00e3o<\/b><\/span><br \/>At\u00e9 R$ 864,90 por atingimento de metas e presen\u00e7a <span style=\\\"color:#002632\\\"><b>Hor\u00e1rio<\/b><\/span><br \/>Segunda a sexta-feira, das 8h00 \u00e0s 17h48 <span style=\\\"color:#002632\\\"><b>Intervalo<\/b><\/span><br \/>1 hora <span style=\\\"color:#002632\\\"><b>Modelo de trabalho<\/b><\/span><br \/>Presencial <span style=\\\"color:#002632\\\"><b>Local<\/b><\/span><br \/>Centro de Curitiba\/PR<\/p><p>\u00a0<\/p><p><span style=\\\"color:#002632\\\"><b>Benef\u00edcios para apoiar sua jornada<\/b><\/span><\/p><p><span style=\\\"color:#2b2c2c\\\">Queremos oferecer suporte para sua rotina, seu bem-estar, sua fam\u00edlia e seu desenvolvimento profissional dentro da Concentrix.<\/span><\/p><p><span style=\\\"color:#007380\\\"><b>Mais praticidade para sua rotina<\/b><\/span> <br \/>\u2022 Vale-transporte para apoiar seu deslocamento at\u00e9 a unidade. <br \/>\u2022 Vale-refei\u00e7\u00e3o e\/ou alimenta\u00e7\u00e3o no valor de R$ 23,65 por dia de trabalho. <br \/><br \/><span style=\\\"color:#007380\\\"><b>Cuidado com voc\u00ea e sua fam\u00edlia<\/b><\/span> <br \/>\u2022 Assist\u00eancia m\u00e9dica. <br \/>\u2022 Assist\u00eancia odontol\u00f3gica. <br \/>\u2022 Seguro de vida. <br \/>\u2022 Aux\u00edlio-creche para crian\u00e7as de at\u00e9 2 anos. <br \/>\u2022 Wellhub para apoiar uma rotina mais ativa e equilibrada. <br \/><br \/><span style=\\\"color:#007380\\\"><b>Aprendizado e desenvolvimento<\/b><\/span> <br \/>\u2022 Um ambiente com muitas oportunidades de aprendizado e troca de experi\u00eancias. <br \/>\u2022 Oportunidades de carreira e desenvolvimento profissional. <br \/>\u2022 Plano de carreira para apoiar a constru\u00e7\u00e3o de novas possibilidades dentro da empresa. <br \/><br \/><span style=\\\"color:#007380\\\"><b>Um ambiente pensado para boas experi\u00eancias<\/b><\/span> <br \/>\u2022 Ambiente de trabalho colorido, diversificado, informal e descontra\u00eddo. <br \/>\u2022 Espa\u00e7o colaborativo para aprender, compartilhar conhecimentos e crescer com o time.<\/p><p>\u00a0<\/p><p><span style=\\\"color:#002632\\\"><b>O que buscamos em voc\u00ea<\/b><\/span><\/p><p> \u2022 Ensino m\u00e9dio completo. <br \/>\u2022 Experi\u00eancia anterior com atendimento ao cliente. <br \/>\u2022 Excelentes habilidades de comunica\u00e7\u00e3o verbal e escrita. <br \/>\u2022 Proatividade e capacidade de trabalhar em equipe. <br \/>\u2022 Organiza\u00e7\u00e3o, aten\u00e7\u00e3o aos detalhes e foco na experi\u00eancia do cliente. <br \/>\u2022 Familiaridade com ferramentas de CRM e tecnologia aplicada ao atendimento ser\u00e1 considerada um diferencial. <br \/>\u2022 Disponibilidade para trabalhar presencialmente no Centro de Curitiba.<\/p><p>\u00a0<\/p><p><span style=\\\"color:#002632\\\"><b>Como funciona o processo seletivo?<\/b><\/span><\/p><p> Nosso processo seletivo \u00e9 pensado para conhecer melhor o seu perfil e sua conex\u00e3o com a oportunidade: <br \/><br \/><span style=\\\"color:#002632\\\"><b>Inscri\u00e7\u00e3o \u2192 Provas e testes \u2192 Entrevista \u2192 Fase final<\/b><\/span> <br \/><br \/>As etapas podem variar conforme a necessidade da posi\u00e7\u00e3o. Reserve um momento tranquilo para realizar eventuais avalia\u00e7\u00f5es e siga todas as orienta\u00e7\u00f5es apresentadas. <br \/><br \/>Depois de se inscrever, acompanhe seus canais de contato. Nosso time poder\u00e1 enviar orienta\u00e7\u00f5es por e-mail, telefone ou WhatsApp.<\/p><p>\u00a0<\/p><p><span style=\\\"color:#002632\\\"><b>Diversidade que transforma experi\u00eancias<\/b><\/span><\/p><p> Na Concentrix, acreditamos que diferentes hist\u00f3rias, experi\u00eancias e perspectivas fortalecem nossos times e ajudam a criar solu\u00e7\u00f5es ainda melhores. <br \/><br \/>Nossas oportunidades est\u00e3o abertas para <span style=\\\"color:#007380\\\"><b>Pessoas com Defici\u00eancia<\/b><\/span>. Queremos construir um ambiente respeitoso, acolhedor e inclusivo, onde cada pessoa possa contribuir com seu potencial. <br \/><br \/>Caso voc\u00ea precise de algum recurso ou adapta\u00e7\u00e3o de acessibilidade durante o processo seletivo, informe essa necessidade ao nosso time. Queremos apoiar sua participa\u00e7\u00e3o em todas as etapas.<\/p><p>\u00a0<\/p><p><span style=\\\"color:#002632\\\"><b>Por que dar o pr\u00f3ximo passo com a Concentrix?<\/b><\/span><\/p><p> Aqui, sua comunica\u00e7\u00e3o e sua capacidade de acompanhar pessoas em decis\u00f5es importantes podem se transformar em novas habilidades, experi\u00eancias e possibilidades para sua carreira. <br \/><br \/>Voc\u00ea poder\u00e1 desenvolver sua vis\u00e3o de neg\u00f3cio, ampliar sua experi\u00eancia com atendimento consultivo e acompanhar uma jornada imobili\u00e1ria de ponta a ponta. <br \/><br \/>Cada intera\u00e7\u00e3o ser\u00e1 uma oportunidade de aprender, construir relacionamentos e ajudar clientes a avan\u00e7ar com mais clareza e seguran\u00e7a. <br \/><br \/><span style=\\\"color:#002632\\\"><b>Se voc\u00ea quer aprender, evoluir e construir uma carreira com impacto, queremos conhecer voc\u00ea.<\/b><\/span> <br \/><br \/><span style=\\\"color:#007380\\\"><b>Candidate-se agora e venha construir sua jornada como game-changer com a Concentrix Brasil.<\/b><\/span><\/p><p>\u00a0<\/p><p><span style=\\\"color:#ffffff\\\">Conecte pessoas. Simplifique jornadas. 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The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.<\/span><\/p><br \/><p style=\\\"color:!important\\\"><span style=\\\"color:#374151\\\">The global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.<\/span><\/p><br \/><p style=\\\"color:!important\\\"><span style=\\\"color:#374151\\\">The Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.<\/span><\/p><br \/><p style=\\\"color:!important\\\"><span style=\\\"color:#374151\\\">Our game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as &#34;World&#39;s Best Workplaces,&#34; \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.<\/span><\/p><br \/><p style=\\\"color:!important\\\"><span style=\\\"color:#374151\\\">Join us and be part of this journey towards greater opportunities and brighter futures.<\/span><\/p><br \/><h2 style=\\\"color:!important\\\"><span style=\\\"color:#111827\\\"><b>Overview:<\/b><\/span><\/h2><p style=\\\"color:!important\\\"><span style=\\\"color:#374151\\\">As a <\/span><span style=\\\"color:#111827\\\"><b>Cloud Solution Architect<\/b><\/span>, you will lead the design, optimization, and modernization of enterprise-scale source control and developer collaboration platforms, with a strong focus on large-scale <span style=\\\"color:#111827\\\"><b>GitHub Enterprise Server<\/b><\/span> environments. This role is ideal for a highly experienced architect who brings deep infrastructure expertise, DevOps transformation experience, and hands-on leadership in building secure, resilient, high-performing platforms that support thousands of developers across global organizations.<\/p><br \/><p style=\\\"color:!important\\\"><span style=\\\"color:#374151\\\">You will serve as a trusted technical advisor, partnering with engineering, infrastructure, security, and executive stakeholders to deliver scalable architecture, performance optimization, capacity planning, and operational excellence for complex enterprise environments.<\/span><\/p><br \/><h2 style=\\\"color:!important\\\"><span style=\\\"color:#111827\\\"><b>Responsibilities<\/b><\/span><\/h2><ul><li><span style=\\\"color:#374151\\\">Design and implement enterprise-grade source control and developer collaboration platforms using <\/span><span style=\\\"color:#111827\\\"><b>GitHub Enterprise Server<\/b><\/span>.<\/li><li><span style=\\\"color:#374151\\\">Create scalable architecture patterns that support global development teams, CI\/CD pipelines, software engineering excellence, and developer productivity.<\/span><\/li><li><span style=\\\"color:#374151\\\">Develop technical roadmaps for platform modernization, migration, optimization, and long-term scalability.<\/span><\/li><li><span style=\\\"color:#374151\\\">Provide architectural governance, technical standards, and best-practice guidance across DevOps and platform engineering teams.<\/span><\/li><li><span style=\\\"color:#374151\\\">Lead deployment, configuration, administration, and optimization of GitHub Enterprise Server environments.<\/span><\/li><li><span style=\\\"color:#374151\\\">Architect high-availability, disaster recovery, backup, and business continuity solutions for mission-critical developer platforms.<\/span><\/li><li><span style=\\\"color:#374151\\\">Design integration strategies across identity, security, monitoring, ticketing, CI\/CD, and enterprise infrastructure systems.<\/span><\/li><li><span style=\\\"color:#374151\\\">Support complex multi-region and large-scale enterprise implementations, including on-premises environments.<\/span><\/li><li><span style=\\\"color:#374151\\\">Perform detailed infrastructure sizing and capacity planning assessments.<\/span><\/li><li><span style=\\\"color:#374151\\\">Analyze repository growth, storage consumption, network utilization, system performance trends, and platform usage patterns.<\/span><\/li><li><span style=\\\"color:#374151\\\">Develop forecasting models to support future platform growth, infrastructure investment, and organizational expansion.<\/span><\/li><li><span style=\\\"color:#374151\\\">Recommend scaling strategies based on utilization data, business demand, and operational requirements.<\/span><\/li><li><span style=\\\"color:#374151\\\">Conduct system health assessments and performance reviews across application, database, storage, network, and infrastructure layers.<\/span><\/li><li><span style=\\\"color:#374151\\\">Identify performance bottlenecks and implement solutions that improve platform responsiveness, scalability, reliability, and user experience.<\/span><\/li><li><span style=\\\"color:#374151\\\">Establish performance baselines, monitoring frameworks, operational KPIs, and continuous improvement practices.<\/span><\/li><li><span style=\\\"color:#374151\\\">Provide architectural oversight for Linux-based platform infrastructure.<\/span><\/li><li><span style=\\\"color:#374151\\\">Partner with infrastructure, security, and DevOps teams to ensure platform stability, compliance, and operational readiness.<\/span><\/li><li><span style=\\\"color:#374151\\\">Design monitoring, observability, automation, and operational excellence frameworks.<\/span><\/li><li><span style=\\\"color:#374151\\\">Lead root cause analysis and remediation efforts for critical platform incidents.<\/span><\/li><li><span style=\\\"color:#374151\\\">Serve as a trusted advisor to engineering leaders, platform teams, and executive stakeholders.<\/span><\/li><li><span style=\\\"color:#374151\\\">Mentor engineers, administrators, and architects on enterprise DevOps platform architecture and best practices.<\/span><\/li><li><span style=\\\"color:#374151\\\">Lead technical workshops, architecture reviews, strategic planning sessions, and modernization discussions.<\/span><\/li><li><span style=\\\"color:#374151\\\">Drive adoption of modern platform engineering practices that improve developer experience, productivity, and delivery outcomes.<\/span><\/li><\/ul><h2 style=\\\"color:!important\\\"><span style=\\\"color:#111827\\\"><b>Qualifications<\/b><\/span><\/h2><ul><li><span style=\\\"color:#374151\\\">Bachelor\u2019s degree in Computer Science, Information Systems, Engineering, or equivalent experience.<\/span><\/li><li><span style=\\\"color:#374151\\\">10\u201315&#43; years of experience in enterprise infrastructure, DevOps, cloud, platform engineering, or solution architecture roles.<\/span><\/li><li><span style=\\\"color:#374151\\\">5&#43; years of deep, hands-on experience with <\/span><span style=\\\"color:#111827\\\"><b>GitHub Enterprise Server<\/b><\/span>.<\/li><li><span style=\\\"color:#374151\\\">Strong experience supporting large-scale, on-premises GitHub deployments.<\/span><\/li><li><span style=\\\"color:#374151\\\">Proven expertise in enterprise platform sizing, capacity planning, usage analysis, and growth forecasting.<\/span><\/li><li><span style=\\\"color:#374151\\\">Advanced knowledge of performance tuning methodologies and infrastructure optimization.<\/span><\/li><li><span style=\\\"color:#374151\\\">Strong experience with: Linux administration, Networking fundamentals, Load balancing technologies, Storage architectures, High availability and disaster recovery design, Security and identity integrations<\/span><\/li><li><span style=\\\"color:#374151\\\">Experience supporting environments with thousands of users and large-scale repository footprints.<\/span><\/li><li><span style=\\\"color:#374151\\\">Strong ability to communicate complex technical concepts clearly to executive, business, and technical audiences.<\/span><\/li><li><span style=\\\"color:#374151\\\">Exceptional stakeholder management, consulting, advisory, and technical leadership skills.<\/span><\/li><li><span style=\\\"color:#374151\\\">Experience leading enterprise DevOps transformation initiatives preferred.<\/span><\/li><li><span style=\\\"color:#374151\\\">Experience architecting hybrid infrastructure environments preferred.<\/span><\/li><li><span style=\\\"color:#374151\\\">Knowledge of software development lifecycle, SDLC, best practices preferred.<\/span><\/li><li><span style=\\\"color:#374151\\\">Experience integrating source control platforms with CI\/CD ecosystems preferred.<\/span><\/li><li><span style=\\\"color:#374151\\\">Familiarity with infrastructure automation and Infrastructure-as-Code solutions preferred.<\/span><\/li><li><span style=\\\"color:#374151\\\">Experience with performance diagnostics, observability platforms, and monitoring tools preferred.<\/span><\/li><li><span style=\\\"color:#374151\\\">Background supporting global engineering organizations preferred.<\/span><\/li><\/ul><br \/><br \/><p><b>#Concentrix<\/b><\/p><p><b>#Remote<\/b><\/p><br \/>\",\"ats_external_id\":\"R1766485\",\"location\":\"CRI, 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Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program, 401(k) retirement plan, paid time off and holidays and paid learning days.<\/span><br \/><\/p><p><br \/><b>Physical and Mental Requirements:<br \/>\u00a0<br \/><\/b>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p><p><b>\u00a0<\/b><\/p><p><b>Equal Employment Opportunity:<br \/><br \/><\/b><\/p><p>Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.<\/p><p>\u00a0<\/p><p>For more information regarding your EEO rights as an applicant, please visit the following websites:<\/p><p><span style=\\\"color:#007380\\\">\u00b7\u00a0\u00a0\u00a0\u00a0<\/span><a target=\\\"_blank\\\" href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf\\\"><span style=\\\"color:#0000ff\\\"><u>English<\/u><\/span><\/a><span style=\\\"color:#007380\\\">\u00a0\u00a0 <\/span><\/p><p><span style=\\\"color:#007380\\\">\u00b7\u00a0\u00a0\u00a0<\/span><a target=\\\"_blank\\\" href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf\\\"><span style=\\\"color:#0000ff\\\"><u>Spanish<\/u><\/span><\/a><span style=\\\"color:#007380\\\"> <\/span><\/p><p><\/p><p><b>Accommodation:<br \/><br \/><\/b><\/p><p><span style=\\\"color:#000000\\\">Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.\u00a0If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <\/span><a target=\\\"_blank\\\" href=\\\"mailto:app.acco@concentrix.com\\\"><span style=\\\"color:#007380\\\"><u>app.acco@concentrix.com<\/u><\/span><\/a><span style=\\\"color:#000000\\\">.\u00a0 All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/span><\/p><p><span style=\\\"color:#ff0000\\\">\u00a0<\/span><\/p><p><b>Artificial Intelligence:<br \/><br \/><\/b><\/p><p><span style=\\\"color:#000000\\\">As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/span><\/p><p><span style=\\\"color:#000000\\\">\u00a0<\/span><\/p><p><b>Work Authorization:<\/b><\/p><p>\u00a0<\/p><p>In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. <span style=\\\"color:#000000\\\">Must reside in the United States or have a valid U.S. address for residence. \u00a0<\/span><\/p><p><span style=\\\"color:#000000\\\">\u00a0<\/span><\/p><p><\/p><p><b>For further information on available work states and Equal Employment Opportunity as an applicant, please click <\/b><a target=\\\"_blank\\\" href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\"><span style=\\\"color:#0000ff\\\"><b><u>HERE<\/u><\/b><\/span><\/a><\/p><p><\/p><p><\/p>\",\"ats_external_id\":\"R1761356\",\"location\":\"Hickory, North Carolina\",\"job_type\":\"full_time\",\"salary\":\"65000\",\"salary_type\":\"annually\",\"salary_currency\":\"USD\",\"updated_at\":\"2026-10-15T04:03:44.135+08:00\",\"created_at\":\"2026-09-23T00:09:52.659+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNjY1Ng?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-Hickory-NC\/Technical-II--IT-Operations--TCF-_R1761356\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"IT Operations\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"baa2cf1841f00106e95ce2af082a3e29\",\"descriptor\":\"Concentrix CVG Corporation\",\"reference_id\":\"YUS01\",\"organization_reference_id\":\"YUS01\"},\"location\":{\"city\":\"Hickory\",\"state\":\"North Carolina\",\"country\":{\"wid\":\"bc33aa3152ec42d4995f4791a106ed09\",\"iso2\":\"US\",\"iso3\":\"USA\",\"descriptor\":\"United States of America\",\"iso_numeric\":\"840\"},\"postal_code\":\"28602\",\"primary_location\":{\"id\":\"US-HIC-7THST-Y0\",\"wid\":\"b67da9176e3d1062f9dd1dd876c7bd05\",\"descriptor\":\"USA Hickory NC\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"sofia.araya@concentrix.com\"},\"first_name\":\"Araya Montenegro, Sof\u00eda\"},\"categories\":[{\"descriptor\":\"CF IT Operations\"}],\"recruiters\":[{\"id\":\"101898754\",\"wid\":\"0b22bb510e1501ac0dedf2e977140380\",\"descriptor\":\"Sof\u00eda Araya Montenegro (101898754)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JT0455\",\"descriptor\":\"Technical II, IT Operations (TCF)\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-390939\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-Hickory-NC\/Technical-II--IT-Operations--TCF-_R1761356\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-Hickory-NC\/Technical-II--IT-Operations--TCF-_R1761356\/apply\",\"job_requisition_id\":\"R1761356\"}],\"organizations\":[{\"wid\":\"baa2cf1841f00106e95ce2af082a3e29\",\"descriptor\":\"Concentrix CVG Corporation\",\"reference_id\":\"YUS01\",\"custom_reference_id\":null,\"company_reference_id\":\"YUS01\"},{\"wid\":\"695cc77b6776101570be1217effd0000\",\"descriptor\":\"W0ZVC5 Site_Cso\",\"reference_id\":\"W0ZVC5\",\"custom_reference_id\":\"W0ZVC5\",\"company_reference_id\":null},{\"wid\":\"7eec3c9b8e2110156e9cc896e1b00000\",\"descriptor\":\"23126 - Opexother - SITECSO\",\"reference_id\":\"SITECSO\",\"custom_reference_id\":\"SITECSO\",\"company_reference_id\":null},{\"wid\":\"613f8b27b3fb10165c6111f1d1d80000\",\"descriptor\":\"(SITE) IT - OPERATIONS\",\"reference_id\":\"SITITOPERATIONS\",\"custom_reference_id\":null,\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"address\":\"craig.johnson1@concentrix.com\"},\"first_name\":\"Craig Johnson (016279)\"},\"category_groups\":[{\"id\":\"CF Information Technology Group\",\"wid\":\"0227dc387a09016bad567901ec6584db\",\"descriptor\":\"Information Technology Group\"}],\"job_requisition\":{\"id\":\"R1761356\",\"wid\":\"8d2c889e1bba10304919551c1afd0000\",\"descriptor\":\"Technical II, IT Operations (TCF)\"},\"requisition_type\":\"regular\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_T9\",\"wid\":\"3f18747a40e6101079012231438b0000\",\"descriptor\":\"Grade T9\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":null,\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"995\",\"campaign_id\":\"26652\",\"campaign_title\":\"Sr. Manager, Consulting R1765186\",\"campaign_type\":\"job_application\",\"job_title\":\"Senior Consultant\",\"street\":\"ARE Dubai - Property# BCB2 515, Dubai CommerCity\",\"address\":\"ARE Dubai - Property# BCB2 515, Dubai CommerCity\",\"city\":\"Dubai\",\"state\":\"Dubai\",\"postal_code\":null,\"region\":null,\"country\":\"United Arab Emirates\",\"short_description\":\"About Concentrix & the Team\\nWe\u2019re Concentrix. The intelligent transformation partner. Solution focused. Tech powered. Intelligence fueled.\\n\\nWe deliver consulting-led transformation, combining analytics, business design, and technology to create meaningful and measurable impact for our clients.\\nOur teams work collaboratively across service lines and sectors, applying structured methodologies and deep expertise to solve complex business challenges and deliver sustainable outcomes.\\n\\n\\nThe Role\\nAs a Senior Consultant \u2013 Consultancy, you will contribute to the analysis, design, and delivery of client solutions across a wide range of consulting engagements. \\n\\nYou will work within teams to structure problems, develop insights, and support execution of strategies and transformation initiatives, while ensuring high-quality deliverables and strong client outcomes.\",\"long_description\":\"<p><b>What You\u2019ll Be Doing<\/b><\/p><ul><li>Analyze business problems and structure solutions using established methodologies<\/li><li>Collaborate with specialists to support strategy development and execution<\/li><li>Optimize client processes and support change and transformation initiatives<\/li><li>Deliver high\u2011quality work products and contribute to client satisfaction<\/li><li>Maintain strong attention to detail while understanding broader business context<\/li><li>Lead small teams and collaborate effectively with stakeholders<\/li><li>Facilitate discussions and support decision-making in client engagements<\/li><li>Communicate insights clearly through written and verbal deliverables<\/li><\/ul><div><\/div><p><b>What Success Looks Like at Senior Consultant Level<\/b><\/p><ul><li>You deliver high-quality, insight-driven outputs consistently<\/li><li>You manage work effectively and contribute to successful project outcomes<\/li><li>You communicate complex ideas clearly to stakeholders<\/li><li>You build strong client relationships and stakeholder confidence<\/li><li>You demonstrate growing leadership capability within project teams<\/li><\/ul><div><\/div><p><b>What We\u2019re Looking For<\/b><\/p><p><b>Experience &amp; Expertise<\/b><\/p><ul><li>Experience in consulting, business analysis, or transformation environments<\/li><li>Exposure to structured problem-solving and solution delivery<\/li><\/ul><p><b>Core Skills<\/b><\/p><ul><li>Strong analytical, problem-solving, and conceptual thinking capability<\/li><li>Strong communication and stakeholder management skills<\/li><li>Ability to structure problems and develop actionable solutions<\/li><li>Strong facilitation and collaboration capability<\/li><\/ul><p><b>Technical &amp; Professional Skills<\/b><\/p><ul><li>Experience using consulting methodologies and frameworks<\/li><li>Proficiency in Microsoft Office (Excel, PowerPoint, Word, Project, Visio)<\/li><li>Ability to develop structured documentation and reports<\/li><\/ul><p><b>Business &amp; Client Knowledge<\/b><\/p><ul><li>Awareness of sector challenges and opportunities<\/li><li>Ability to articulate consulting offerings and value propositions<\/li><\/ul><p><b>Additional Requirements<\/b><\/p><ul><li>Strong organization and time management skills<\/li><li>Structured working approach and attention to detail<\/li><li>Willingness to travel<\/li><\/ul><p><b>Education<\/b><\/p><ul><li>MBA preferred<\/li><\/ul><div><\/div><p><b>How You\u2019ll Work<\/b><\/p><ul><li>You collaborate effectively with teams and stakeholders<\/li><li>You apply structured, analytical thinking to problem-solving<\/li><li>You contribute to continuous improvement and knowledge sharing<\/li><li>You maintain professionalism, accountability, and delivery quality<\/li><\/ul><div><\/div><p><b>Disclaimer<\/b><\/p><p>The above statements describe the general nature and level of work performed and are not an exhaustive list of responsibilities.<\/p>\",\"ats_external_id\":\"R1765186\",\"location\":\"Dubai, Dubai\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"monthly\",\"salary_currency\":\"AED\",\"updated_at\":\"2026-10-16T18:06:53.358+08:00\",\"created_at\":\"2026-09-23T00:09:51.967+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNjY1Mg?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ARE-Dubai---Property-BCB2-515-Dubai-CommerCity\/Senior-Consultant_R1765186\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Consulting\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"040741969f8e100a391dc8e061fe0000\",\"descriptor\":\"Concentrix Catalyst FZCO\",\"reference_id\":\"CAE02\",\"organization_reference_id\":\"CAE02\"},\"location\":{\"city\":\"Dubai\",\"state\":\"Dubai\",\"country\":{\"wid\":\"7b4fa1f369bd4604ba3692682fcbe345\",\"iso2\":\"AE\",\"iso3\":\"ARE\",\"descriptor\":\"United Arab Emirates\",\"iso_numeric\":\"784\"},\"postal_code\":null,\"primary_location\":{\"id\":\"AE-DUB-COMME-01\",\"wid\":\"4258507413e40112bbcbfba7a79d0000\",\"descriptor\":\"ARE Dubai - Property# BCB2 515, Dubai CommerCity\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"marsha.joseph@concentrix.com\"},\"first_name\":\"Joseph, Marsha\"},\"categories\":[{\"descriptor\":\"CF Consulting\"}],\"recruiters\":[{\"id\":\"101923669\",\"wid\":\"1b3695b3d54d10374d1c107a1a4f0000\",\"descriptor\":\"Marsha Joseph (101923669)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC2322\",\"descriptor\":\"Sr. Manager, Consulting\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-389516\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ARE-Dubai---Property-BCB2-515-Dubai-CommerCity\/Senior-Consultant_R1765186\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ARE-Dubai---Property-BCB2-515-Dubai-CommerCity\/Senior-Consultant_R1765186\/apply\",\"job_requisition_id\":\"R1765186\"}],\"organizations\":[{\"wid\":\"040741969f8e100a391dc8e061fe0000\",\"descriptor\":\"Concentrix Catalyst FZCO\",\"reference_id\":\"CAE02\",\"custom_reference_id\":null,\"company_reference_id\":\"CAE02\"},{\"wid\":\"695cc77b6776101570be1217effd0000\",\"descriptor\":\"W0ZVC5 Site_Cso\",\"reference_id\":\"W0ZVC5\",\"custom_reference_id\":\"W0ZVC5\",\"company_reference_id\":null},{\"wid\":\"7eec3c9b8e2110156e9cc896e1b00000\",\"descriptor\":\"23126 - Opexother - SITECSO\",\"reference_id\":\"SITECSO\",\"custom_reference_id\":\"SITECSO\",\"company_reference_id\":null},{\"wid\":\"368a1461abf410165cb4454a94820000\",\"descriptor\":\"(SITE) CONSULTING - INDIRECT\",\"reference_id\":\"SITCONSULTINGIN\",\"custom_reference_id\":null,\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"vicky.gajjar@concentrix.com\"},\"first_name\":\"Vicky Gajjar (985452)\"},\"category_groups\":[{\"id\":\"CF Sales_Account Management Group\",\"wid\":\"0227dc387a0901ea4514e199ed6567ed\",\"descriptor\":\"Sales & Account Management Group\"}],\"job_requisition\":{\"id\":\"R1765186\",\"wid\":\"84dadd1a0959103049dc01b8d7a40000\",\"descriptor\":\"Senior Consultant\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"External\",\"compensation_grade\":{\"id\":\"CF Grade_7\",\"wid\":\"0227dc387a0901601ddf81d4e0652a34\",\"descriptor\":\"Grade 7\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":null,\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"1439\",\"campaign_id\":\"94\",\"campaign_title\":\"GTM Content Moderator Advisor (Bilingual: Spanish\/English) - Amman \",\"campaign_type\":\"job_application\",\"job_title\":\"Content Moderator Advisor (Bilingual: Spanish\/English) - Amman \",\"street\":\"JOR Amman - Suliman Al Nabulsi St, Abdali Mall Building, Abdali Boulevard, Amman, Jordan\",\"address\":\"JOR Amman - Suliman Al Nabulsi St, Abdali Mall Building, Abdali Boulevard, Amman, Jordan\",\"city\":\"Amman\",\"state\":null,\"postal_code\":\"11190\",\"region\":\"met2\",\"country\":\"Jordan\",\"short_description\":\"Content Moderator Advisor (Bilingual: Spanish\/English) - Amman \",\"long_description\":\"<div class=\\\"WCTF WCSF WETF\\\">\\n<div class=\\\"WFTF wd-3f40f841-0567-403e-bb20-7ff505a94bb9\\\" aria-hidden=\\\"true\\\">Job Description<\/div>\\n<\/div>\\n<div id=\\\"cff34460a27248798b7b78b5f664312a\\\" class=\\\"WGTF\\\" data-automation-id=\\\"decorationWrapper\\\">\\n<div class=\\\"WOSI WASI WPSI\\\">\\n<div id=\\\"cff34460a27248798b7b78b5f664312a-7f63c7e8ea2d1b16\\\" title=\\\"\\\" data-automation-widget=\\\"richTextArea\\\" data-automation-metadata-id=\\\"56$309310\\\" data-uxi-form-item-child-list-index=\\\"2\\\">\\n<div>\\n<div class=\\\"css-v47zm2-FocusContainer e1ge5hpl0\\\">\\n<div class=\\\"css-1mb50em-EditorContainer e1ge5hpl1\\\" data-automation-id=\\\"richTextEditor\\\" data-metadata-id=\\\"56$309310\\\" data-uxi-widget-editable=\\\"false\\\">\\n<div class=\\\"css-1v6ili8-TextEditorContainer eg1t6ed0\\\" data-automation-id=\\\"richTextContent\\\">\\n<div class=\\\"css-ehfww1\\\">\\n<div class=\\\"ProseMirror\\\" role=\\\"textbox\\\" contenteditable=\\\"false\\\" translate=\\\"true\\\" aria-multiline=\\\"true\\\">\\n<p><strong>The Job in Summary<\/strong><\/p>\\n<p><br \/>The content moderator is mainly responsible to ensure that related content is placed in the right category and does not include any illegal items in alignment with the client&rsquo;s requirements and Concentrix business strategies.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>What is Required from You?<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<ul>\\n<li>\\n<p>Evaluate online content in conjunction with relevant policies and procedures.<\/p>\\n<\/li>\\n<li>\\n<p>Process and review accounts that have been flagged for review due to having potentially sensitive content to ensure that there are no violations of policies.<\/p>\\n<\/li>\\n<li>\\n<p>Visually navigate and review images, videos, accounts, and text-based content through published policies, procedures, and regulatory requirements while dealing with highly sensitive and explicit content on daily basis.<\/p>\\n<\/li>\\n<li>\\n<p>Escalate violations of client policies using internal tools when needed.<\/p>\\n<\/li>\\n<li>\\n<p>Maintain a high level of quality in each case.<\/p>\\n<\/li>\\n<li>\\n<p>Achieve monthly KPI&rsquo;s including productivity as part of daily workflow.<\/p>\\n<\/li>\\n<\/ul>\\n<p><br \/><strong>What Is The Qualification You Should Have?<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<ul>\\n<li>\\n<p>0-2 years of relevant experience preferably in customer service\/ call center.<\/p>\\n<\/li>\\n<li>\\n<p>Bachelor or Diploma degree in any related field.<\/p>\\n<\/li>\\n<li>\\n<p>Basic to Intermediate English language (B1).<\/p>\\n<\/li>\\n<li>\\n<p>Fluent Spanish Language Skills (Written and Verbal)<\/p>\\n<\/li>\\n<li>\\n<p>Basic knowledge in&nbsp;Microsoft office packages.<\/p>\\n<\/li>\\n<li>\\n<p>Aware of customer service platforms and tools.<\/p>\\n<\/li>\\n<\/ul>\\n<p><br \/><strong>Our Working Condition?<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<ul>\\n<li>\\n<p>Work from Office<\/p>\\n<\/li>\\n<li>\\n<p>Shifts Based including Weekends and Public Holidays<\/p>\\n<\/li>\\n<\/ul>\\n<p><br \/><strong>Why Concentrix?<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<ul>\\n<li>\\n<p>We keep investing in our culture with our people in mind through competitive with additional benefits depending on the role, Paid training and coaching and Discounts, Vouchers and Offers at our partners.<\/p>\\n<\/li>\\n<li>\\n<p>We are building an authentic workplace where everyone can develop themselves at their own pace.<\/p>\\n<\/li>\\n<li>\\n<p>We aim to empower our Game-Changers to do their best work in flexible environment.<\/p>\\n<\/li>\\n<li>\\n<p>We keep learning from each other to provide more value to our people.<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>If you think you have what it takes to join our great team and help build our customer brand, hop on and Apply Now!&nbsp;\u2705<\/strong><\/p>\\n<\/div>\\n<\/div>\\n<\/div>\\n<\/div>\\n<\/div>\\n<\/div>\\n<\/div>\\n<\/div>\\n<\/div>\",\"ats_external_id\":\"JO-94\",\"location\":\"Amman, met2\",\"job_type\":\"full_time\",\"salary\":\"600\",\"salary_type\":\"\",\"salary_currency\":null,\"updated_at\":\"2026-10-20T03:59:19.938+04:00\",\"created_at\":\"2026-09-22T21:22:55.497+04:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-met2.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC85NA?\",\"apply_url\":\"https:\/\/concentrix-met2.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC85NA\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-met2\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":\"0\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"1440\",\"campaign_id\":\"91\",\"campaign_title\":\"GTM - Irbid Part timers - Customer service advisors(Copy - 09\/22\/26  8:56:00)\",\"campaign_type\":\"job_application\",\"job_title\":\"Part Time\/flexible - Customer Service Representative (Arabic\/English) - Irbid\",\"street\":\"JOR Irbid - Irbid Development Zone, Irbid, Jordan Building#4\",\"address\":\"JOR Irbid - Irbid Development Zone, Irbid, Jordan Building#4\",\"city\":\"Irbid\",\"state\":null,\"postal_code\":\"21410\",\"region\":\"emea\",\"country\":\"Jordan\",\"short_description\":\"Are you looking for a career change with a forward-thinking global organization? Come be part of our award-winning company\",\"long_description\":\"<p data-pm-slice=\\\"1 1 []\\\"><strong>What you will do in this role:<\/strong><\/p>\\n<p>In everything we do, we believe in doing right by and for people&mdash;our clients, their customers, our people, our community, and our planet.<\/p>\\n<p>As a Customer Service Representative on our team, you will:<\/p>\\n<ul>\\n<li>\\n<p>Review customer requests and expectations and respond to them according to their needs and situations<\/p>\\n<\/li>\\n<li>\\n<p>Manage multichannel interactions (e.g., voice, email, social media, or chat) to ensure a consistent customer experience<\/p>\\n<\/li>\\n<li>\\n<p>Develop your tech skills and learn how to use software solutions that improve people&rsquo;s lives<\/p>\\n<\/li>\\n<li>\\n<p>Champion better brand experiences for our customers and clients<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>Your qualifications:<\/strong><br \/>&nbsp;<\/p>\\n<p>We embrace our game-changers with open arms, people from diverse backgrounds, curious, and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.<\/p>\\n<p>Concentrix is a great match if you:<\/p>\\n<ul>\\n<li>\\n<p>Are proficient or bilingual in Arabic and English (advanced English level)<\/p>\\n<\/li>\\n<li>\\n<p>Are proactive, self-motivated, and solution-oriented &nbsp;<\/p>\\n<\/li>\\n<li>\\n<p>Can work rotating and weekend shifts<\/p>\\n<\/li>\\n<li>\\n<p>Located in Irbid<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p>It will be a plus if you:<\/p>\\n<ul>\\n<li>\\n<p>Have previous experience in Customer Service or Sales<\/p>\\n<\/li>\\n<li>\\n<p>Know how to work with helpdesk systems<\/p>\\n<\/li>\\n<\/ul>\\n<p>Don&rsquo;t meet every requirement? No worries. We&rsquo;re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don&rsquo;t check every box, we encourage you to apply anyway. We&rsquo;ll do our best to match you with the right job, whether it&rsquo;s this one or another role.<\/p>\\n<p><strong>What&rsquo;s in it for you:<\/strong><\/p>\\n<p>We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. That&rsquo;s why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for both our teams, our customers, and YOU. And we'll invest in you to help you reimagine and grow your career.<\/p>\\n<p>&nbsp;<\/p>\\n<p>In this role, we offer benefits that help support your unique lifestyle:<\/p>\\n<ul>\\n<li>\\n<p>Competitive salary and performance bonus opportunities<\/p>\\n<\/li>\\n<li>\\n<p>Central location in Irbid<\/p>\\n<\/li>\\n<li>\\n<p>Full paid training on the company and the project you&rsquo;ll be working on<\/p>\\n<\/li>\\n<li>\\n<p>Career development programs, digital learning courses<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>Reimagine the best version of you!<\/strong><\/p>\\n<p>We're determined to bring our own intelligence, empathy, and experience to the table every day. We invest in our game-changers and the environment they work in, because we know that when people thrive, it has a powerful impact on them, their customers, and their clients&rsquo; businesses.<\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440,000 game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p><strong>Concentrix s an equal opportunity employer&nbsp;<\/strong><\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em><\/p>\\n<p><strong>&nbsp;<\/strong><\/p>\\n<p><strong>Eligibility to work:<\/strong><\/p>\\n<p data-pm-slice=\\\"1 1 []\\\">In accordance with Jordan's law, only applicants who are legally authorized to work in Jordan will be considered for this position.<\/p>\",\"ats_external_id\":\"JO-91\",\"location\":\"Irbid, emea\",\"job_type\":\"\",\"salary\":null,\"salary_type\":\"\",\"salary_currency\":null,\"updated_at\":\"2026-10-21T03:59:18.566+04:00\",\"created_at\":\"2026-09-22T20:56:00.870+04:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-met2.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC85MQ?\",\"apply_url\":\"https:\/\/concentrix-met2.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC85MQ\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-met2\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"1\",\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":\"0\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"996\",\"campaign_id\":\"26587\",\"campaign_title\":\"Professional I, WFM Planning &amp; Scheduling R1766239\",\"campaign_type\":\"job_application\",\"job_title\":\"Capacity Manager\",\"street\":\"NLD Groningen - Eemsgolaan 9\",\"address\":\"NLD Groningen - Eemsgolaan 9\",\"city\":\"Groningen\",\"state\":\"Groningen\",\"postal_code\":\"9727 DW\",\"region\":null,\"country\":\"Netherlands\",\"short_description\":\"\",\"long_description\":\"<p><b>Capacity Manager bij Concentrix<\/b><\/p><br \/><p>Als <b>Capacity Manager<\/b> ben jij de strategische en tactische regisseur van onze personele capaciteit. Je bent de functionele spil in de WFM-keten: van de langetermijnforecast tot de overdracht naar planning en real-time sturing. Jij zorgt dat onze klantteams op ieder moment over precies de juiste bezetting en vaardigheden beschikken.<\/p><br \/><p>In deze rol opereer je als een <b>taakvolwassen, zelfstandig adviseur en sparringpartner<\/b> voor Operations, Klantteam Management en onze opdrachtgevers. Je levert niet alleen analyses en scenario\u2019s op, maar neemt proactief stelling, daagt stakeholders inhoudelijk uit en stuurt het WFM-proces functioneel aan om afspraken te borgen.<\/p><br \/><p><b>Wat ga je doen?<\/b><\/p><br \/><p>Met een vooruitziende blik (van circa 2 weken tot 15 maanden vooruit) vertaal je klantverwachtingen, volumeprognoses en historische trends naar een sluitend capaciteitsplan. Je overziet de hele keten: poolbeheer, in- en uitstroom, verzuim, verlof en werkplekbehoefte.<\/p><br \/><p>Je wacht niet af, maar signaleert knelpunten vroegtijdig en regisseert de oplossing. Zie je overschotten, tekorten of schommelingen in verzuim ontstaan? Dan reken je direct &#39;what-if&#39;-scenario\u2019s door en presenteer je voldragen adviezen op tactisch en strategisch niveau. <\/p><br \/><p>Daarnaast geef je functionele sturing aan Schedulers en (Senior) Real Time Managers, zodat de uitgangspunten van het capaciteitsplan naadloos worden vertaald naar de dagelijkse operatie.<\/p><br \/><p><b>Jouw belangrijkste verantwoordelijkheden:<\/b><\/p><br \/><ul><li><b>Regie op het capaciteitsplan:<\/b> zelfstandig opstellen en beheren van het capaciteitsplan voor meerdere accounts\/klantteams over de middellange en lange termijn.<\/li><li><b>Functionele aansturing WFM-keten:<\/b> locatieoverstijgend sturen op de aansluiting tussen capaciteitsplanning, roosterplanning (Scheduling) en dagelijkse bijsturing (Real Time Management).<\/li><li><b>Proactief &amp; zelfstandig adviseren:<\/b> Het management, Operations en externe opdrachtgevers gevraagd en ongevraagd adviseren over dienstinrichting, blenden van skills\/kanalen en efficiencyverhoging.<\/li><li><b>Scenario- en &#39;what-if&#39;-analyses:<\/b> Doorrekenen van beleidswijzigingen, acties, afwijkend verkeer en seizoenspieken, inclusief impact op kosten, FTE en servicelevels.<\/li><li><b>Grip op de pool:<\/b> Bewaken en forecasten van verzuim, verloop, shrinkage en contracturen; tijdig concrete wervingsopdrachten uitzetten richting Recruitment.<\/li><li><b>Balans bewaken:<\/b> Zorgen voor een gezonde balans tussen klantdoelstellingen, operationele kosten en een evenwichtig verlof- en beschikbaarheidsbeleid voor de medewerkers.<\/li><\/ul><br \/><p><b>Wie ben jij?<\/b><\/p><br \/><p>Jij bent een stevige persoonlijkheid die zelfstandig opereert en van nature eigenaarschap toont. Cijfers en complexe datasets zijn voor jou gesneden koek, maar jouw echte kracht ligt in de <b>vertaling naar de business<\/b>. Je hebt een hoge mate van organisatiesensitiviteit: je weet belangen te verbinden, maar durft ook een kritische spiegel voor te houden en tegendruk te geven wanneer de operatie dreigt vast te lopen.<\/p><br \/><p><b>Wat breng je mee?<\/b><\/p><br \/><ul><li><b>Werk- en denkniveau:<\/b> Hbo- of wo-werk- en denkniveau.<\/li><li><b>Ervaring:<\/b> aantoonbare ervaring binnen capaciteitsmanagement, tactische workforce management of strategische personeelsplanning (bij voorkeur binnen klantcontact of een dynamische service-omgeving).<\/li><li><b>Zelfstandigheid &amp; advieskracht:<\/b> ervaring met het zelfstandig adviseren en be\u00efnvloeden van management en externe stakeholders op tactisch\/strategisch niveau.<\/li><li><b>Tooling &amp; Data:<\/b> specialistische kennis van dataverwerking en modellering in <b>Excel<\/b> en sterke presentatievaardigheden in <b>PowerPoint<\/b>. Ervaring met toonaangevende WFM-software (zoals Verint, Genesys, Teleopti of vergelijkbaar).<\/li><li><b>Talen:<\/b> Uitstekende communicatieve vaardigheden in zowel het <b>Nederlands<\/b> als het <b>Engels<\/b>.<\/li><\/ul><br \/><p><b>Hybride werken met \u00e9chte verbinding:<\/b><\/p><br \/><p>We geloven in de flexibiliteit van thuiswerken, maar vinden persoonlijk contact en een sterke teamdynamiek minstens zo belangrijk. Daarom ontmoeten we elkaar minimaal 2 dagen per week op kantoor. Zo sparren we makkelijker, houden we de lijnen kort en bouwen we samen aan een hechte organisatie.<\/p><br \/><p><b>Wat bieden wij jou?<\/b><\/p><br \/><p>Een sleutelpositie met veel autonomie, waarin jouw visie en besluiten direct merkbaar zijn in onze operatie en resultaten. Je krijgt volop ruimte voor eigen initiatief en ondernemerschap binnen een informele, resultaatgerichte en internationale organisatie.<\/p><br \/><ul><li>Een passend salaris van <b>\u20ac3.850,- tot \u20ac5.000, bruto <\/b>per maand op basis van 40 uur, afhankelijk van jouw ervaring en expertise.<\/li><li>Een contract voor <b>32 tot 40 uur per week<\/b>.<\/li><li>Een modern <b>hybride werkmodel<\/b> (flexibel werken vanuit huis en op kantoor).<\/li><li>Goede secundaire voorwaarden, waaronder <b>25 vakantiedagen<\/b>, pensioenregeling en reiskostenvergoeding.<\/li><li>Ruime mogelijkheden voor professionele ontwikkeling, WFM-certificeringen en doorgroeikansen.<\/li><\/ul><br \/><p><b>Waarom Concentrix?<\/b><\/p><br \/><p>Bij Concentrix geloven we in taakvolwassenheid: wij geven je het vertrouwen, de kaders en de vrijheid om jouw stempel te drukken op onze WFM-dienstverlening. Geen micro-management, maar een rol waarin jij als vakexpert aan het roer staat van een optimale balans tussen mensen, middelen en resultaat.<\/p><br \/><p><b>Klaar om de regie te pakken?<\/b><\/p><br \/><p>Solliciteer direct via de button of neem contact op met Patrick Buitendam (Senior Recruiter) via patrick.buitendam&#64;concentrix.com of 06 13 79 08 69 voor meer informatie over de functie.<\/p>\",\"ats_external_id\":\"R1766239\",\"location\":\"Groningen, Groningen\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-12T20:51:09.280+08:00\",\"created_at\":\"2026-09-22T20:06:55.849+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNjU4Nw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/NLD-Groningen---Eemsgolaan-9\/Capacity-Manager_R1766239\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Planning & Scheduling\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"language\":[],\"location\":{\"city\":\"Groningen\",\"state\":\"Groningen\",\"country\":{\"wid\":\"9696868b09c64d52a62ee13b052383cc\",\"iso2\":\"NL\",\"iso3\":\"NLD\",\"descriptor\":\"Netherlands\",\"iso_numeric\":\"528\"},\"postal_code\":\"9727 DW\",\"primary_location\":{\"id\":\"NL-GRO-EEMSG-01\",\"wid\":\"90cf9de41c12101d479f050965230000\",\"descriptor\":\"NLD Groningen - Eemsgolaan 9\"}},\"languages\":null,\"recruiter\":{\"email\":{\"wid\":\"415168b1c411102f477ad81fa31c0001\",\"address\":\"patrick.buitendam@concentrix.com\"},\"last_name\":\"Buitendam\",\"first_name\":\"Patrick\"},\"categories\":[{\"id\":\"CF Planning and Scheduling\",\"wid\":\"0227dc387a0901adb3556bbff6659b4d\",\"descriptor\":\"Planning & Scheduling\"}],\"recruiters\":[{\"id\":\"102518421\",\"wid\":\"da7d7d2449a2101033ad7725d0010000\",\"descriptor\":\"Patrick Buitendam (102518421)\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC1693\",\"wid\":\"f9af6d72609801865cb7db004f0604d6\",\"descriptor\":\"Professional I, WFM Planning & Scheduling\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-387853\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/NLD-Groningen---Eemsgolaan-9\/Capacity-Manager_R1766239\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/NLD-Groningen---Eemsgolaan-9\/Capacity-Manager_R1766239\/apply\",\"job_requisition_id\":\"R1766239\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"wid\":\"6b09ad84294e10164497c3c8344d0005\",\"address\":\"kris.reining@concentrix.com\"},\"last_name\":\"Reining\",\"first_name\":\"Kris\"},\"category_groups\":[{\"id\":\"CF WFM Group\",\"wid\":\"0227dc387a09011b461d93c7ed653bf0\",\"descriptor\":\"WFM Group\"}],\"job_requisition\":{\"id\":\"R1766239\",\"wid\":\"e1e940c1488e103039f9e62d1aa00000\",\"descriptor\":\"R1766239 Capacity Manager (Evergreen) (Open)\"},\"recruiter_group\":[{\"email\":{\"wid\":\"415168b1c411102f477ad81fa31c0001\",\"address\":\"patrick.buitendam@concentrix.com\"},\"last_name\":\"Buitendam\",\"first_name\":\"Patrick\"}],\"requisition_type\":null,\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_8A\",\"wid\":\"0227dc387a0901a4dc9568e6e065fa34\",\"descriptor\":\"Grade 8A\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":null,\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"997\",\"campaign_id\":\"26586\",\"campaign_title\":\"Professional I, WFM Planning &amp; Scheduling R1766242\",\"campaign_type\":\"job_application\",\"job_title\":\"Capacity Manager\",\"street\":\"NLD Arnhem  - Journey offices Velperplein 23\",\"address\":\"NLD Arnhem  - Journey offices Velperplein 23\",\"city\":\"Arnhem\",\"state\":null,\"postal_code\":\"6811 AG\",\"region\":null,\"country\":\"Netherlands\",\"short_description\":\"\",\"long_description\":\"<p><b>Capacity Manager bij Concentrix<\/b><\/p><br \/><p>Als <b>Capacity Manager<\/b> ben jij de strategische en tactische regisseur van onze personele capaciteit. Je bent de functionele spil in de WFM-keten: van de langetermijnforecast tot de overdracht naar planning en real-time sturing. Jij zorgt dat onze klantteams op ieder moment over precies de juiste bezetting en vaardigheden beschikken.<\/p><br \/><p>In deze rol opereer je als een <b>taakvolwassen, zelfstandig adviseur en sparringpartner<\/b> voor Operations, Klantteam Management en onze opdrachtgevers. Je levert niet alleen analyses en scenario\u2019s op, maar neemt proactief stelling, daagt stakeholders inhoudelijk uit en stuurt het WFM-proces functioneel aan om afspraken te borgen.<\/p><br \/><p><b>Wat ga je doen?<\/b><\/p><br \/><p>Met een vooruitziende blik (van circa 2 weken tot 15 maanden vooruit) vertaal je klantverwachtingen, volumeprognoses en historische trends naar een sluitend capaciteitsplan. Je overziet de hele keten: poolbeheer, in- en uitstroom, verzuim, verlof en werkplekbehoefte.<\/p><br \/><p>Je wacht niet af, maar signaleert knelpunten vroegtijdig en regisseert de oplossing. Zie je overschotten, tekorten of schommelingen in verzuim ontstaan? Dan reken je direct &#39;what-if&#39;-scenario\u2019s door en presenteer je voldragen adviezen op tactisch en strategisch niveau. <\/p><br \/><p>Daarnaast geef je functionele sturing aan Schedulers en (Senior) Real Time Managers, zodat de uitgangspunten van het capaciteitsplan naadloos worden vertaald naar de dagelijkse operatie.<\/p><br \/><p><b>Jouw belangrijkste verantwoordelijkheden:<\/b><\/p><br \/><ul><li><b>Regie op het capaciteitsplan:<\/b> zelfstandig opstellen en beheren van het capaciteitsplan voor meerdere accounts\/klantteams over de middellange en lange termijn.<\/li><li><b>Functionele aansturing WFM-keten:<\/b> locatieoverstijgend sturen op de aansluiting tussen capaciteitsplanning, roosterplanning (Scheduling) en dagelijkse bijsturing (Real Time Management).<\/li><li><b>Proactief &amp; zelfstandig adviseren:<\/b> Het management, Operations en externe opdrachtgevers gevraagd en ongevraagd adviseren over dienstinrichting, blenden van skills\/kanalen en efficiencyverhoging.<\/li><li><b>Scenario- en &#39;what-if&#39;-analyses:<\/b> Doorrekenen van beleidswijzigingen, acties, afwijkend verkeer en seizoenspieken, inclusief impact op kosten, FTE en servicelevels.<\/li><li><b>Grip op de pool:<\/b> Bewaken en forecasten van verzuim, verloop, shrinkage en contracturen; tijdig concrete wervingsopdrachten uitzetten richting Recruitment.<\/li><li><b>Balans bewaken:<\/b> Zorgen voor een gezonde balans tussen klantdoelstellingen, operationele kosten en een evenwichtig verlof- en beschikbaarheidsbeleid voor de medewerkers.<\/li><\/ul><br \/><p><b>Wie ben jij?<\/b><\/p><br \/><p>Jij bent een stevige persoonlijkheid die zelfstandig opereert en van nature eigenaarschap toont. Cijfers en complexe datasets zijn voor jou gesneden koek, maar jouw echte kracht ligt in de <b>vertaling naar de business<\/b>. Je hebt een hoge mate van organisatiesensitiviteit: je weet belangen te verbinden, maar durft ook een kritische spiegel voor te houden en tegendruk te geven wanneer de operatie dreigt vast te lopen.<\/p><br \/><p><b>Wat breng je mee?<\/b><\/p><br \/><ul><li><b>Werk- en denkniveau:<\/b> Hbo- of wo-werk- en denkniveau.<\/li><li><b>Ervaring:<\/b> aantoonbare ervaring binnen capaciteitsmanagement, tactische workforce management of strategische personeelsplanning (bij voorkeur binnen klantcontact of een dynamische service-omgeving).<\/li><li><b>Zelfstandigheid &amp; advieskracht:<\/b> ervaring met het zelfstandig adviseren en be\u00efnvloeden van management en externe stakeholders op tactisch\/strategisch niveau.<\/li><li><b>Tooling &amp; Data:<\/b> specialistische kennis van dataverwerking en modellering in <b>Excel<\/b> en sterke presentatievaardigheden in <b>PowerPoint<\/b>. Ervaring met toonaangevende WFM-software (zoals Verint, Genesys, Teleopti of vergelijkbaar).<\/li><li><b>Talen:<\/b> Uitstekende communicatieve vaardigheden in zowel het <b>Nederlands<\/b> als het <b>Engels<\/b>.<\/li><\/ul><br \/><p><b>Hybride werken met \u00e9chte verbinding:<\/b><\/p><br \/><p>We geloven in de flexibiliteit van thuiswerken, maar vinden persoonlijk contact en een sterke teamdynamiek minstens zo belangrijk. Daarom ontmoeten we elkaar minimaal 2 dagen per week op kantoor. Zo sparren we makkelijker, houden we de lijnen kort en bouwen we samen aan een hechte organisatie.<\/p><br \/><p><b>Wat bieden wij jou?<\/b><\/p><br \/><p>Een sleutelpositie met veel autonomie, waarin jouw visie en besluiten direct merkbaar zijn in onze operatie en resultaten. Je krijgt volop ruimte voor eigen initiatief en ondernemerschap binnen een informele, resultaatgerichte en internationale organisatie.<\/p><br \/><ul><li>Een passend salaris van <b>\u20ac3.850,- tot \u20ac5.000, bruto <\/b>per maand op basis van 40 uur, afhankelijk van jouw ervaring en expertise.<\/li><li>Een contract voor <b>32 tot 40 uur per week<\/b>.<\/li><li>Een modern <b>hybride werkmodel<\/b> (flexibel werken vanuit huis en op kantoor).<\/li><li>Goede secundaire voorwaarden, waaronder <b>25 vakantiedagen<\/b>, pensioenregeling en reiskostenvergoeding.<\/li><li>Ruime mogelijkheden voor professionele ontwikkeling, WFM-certificeringen en doorgroeikansen.<\/li><\/ul><br \/><p><b>Waarom Concentrix?<\/b><\/p><br \/><p>Bij Concentrix geloven we in taakvolwassenheid: wij geven je het vertrouwen, de kaders en de vrijheid om jouw stempel te drukken op onze WFM-dienstverlening. 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This position ensures performance metrics are achieved by providing adequate coaching, motivation and accountability.\",\"long_description\":\"<p><span style=\\\"color:#000000\\\"><span><b>Experience the power of a game-changing career\u202f<\/b>\u202f<\/span><\/span><\/p><br \/><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\"><span>Are you looking for what\u2019s next? We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries.\u202f<\/span><\/span><\/p><br \/><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\"><span>If you\u2019re looking to grow and be inspired, as a Team Leader<b> (On-site),<\/b> you will be part of our team of game-changers who are powering the brands of the future in electric cars.\u202f\u202f<\/span><\/span><\/p><br \/><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\"><span><b>Career growth and personal development\u202f<\/b>\u202f<\/span><\/span><\/p><br \/><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\"><span>This is a great opportunity to experience the power of what\u2019s next and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed.\u202f\u202f<\/span><\/span><\/p><br \/><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\"><span><b>What you will do in this role\u202f<\/b><\/span><\/span><\/p><br \/><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\"><span>In everything we do, we believe in doing right by and for people \u2013 our clients, their customers, our people, our community, and our planet.\u202f\u202f<\/span><\/span><\/p><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\"><span>As a <b>Team Leader<\/b> on our team, you will:\u202f\u202f<\/span><\/span><\/p><br \/><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\"><span>- Lead, coach, and develop a team of customer support representatives<\/span><span>\u00a0<\/span><\/span><\/p><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\"><span>- Conduct regular performance reviews and develop improvement plans<\/span><span>\u00a0<\/span><\/span><\/p><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\"><span>- Ensure high standards of customer service and support<\/span><span>\u00a0<\/span><\/span><\/p><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\"><span>- Cooperate with PM to fulfill Client\u2019s business account plan<\/span><span>\u00a0<\/span><\/span><\/p><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\"><span>- Monitor team performance against key performance indicators (KPIs)<\/span><span>\u00a0<\/span><\/span><\/p><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\"><span>- Deliver the performance review to team members<\/span><span>\u00a0<\/span><\/span><\/p><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\"><span>- Identify training needs and opportunities for team growth and organize training sessions\u00a0<\/span><span>\u00a0<\/span><\/span><\/p><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\"><span>- Prepare reports on team performance, mission-critical incidents, and customer feedback<\/span><span>\u00a0<\/span><\/span><\/p><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\"><span><span><\/span><\/span><span>\u00a0<\/span><\/span><\/p><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\"><span><b>Your qualifications\u202f<\/b>\u202f<\/span><span>\u00a0<\/span><\/span><\/p><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\"><span><span><\/span><\/span><span>\u00a0<\/span><\/span><\/p><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\"><span>We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.\u202f\u202f<\/span><span>\u00a0<\/span><\/span><\/p><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\"><span><span><\/span><\/span><span>\u00a0<\/span><\/span><\/p><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\"><span><b>Concentrix is a great match if you:\u202f<\/b>\u202f<\/span><span>\u00a0<\/span><\/span><\/p><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\"><span><span><\/span><\/span><span>\u00a0<\/span><\/span><\/p><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\"><span>- Are proficient or bilingual in <\/span><span>Danish and Chinise <\/span>and are fluent in English\u00a0<br \/>- More than 3 years of customer service team management experience in automotive industry<span>\u00a0<\/span><\/span><\/p><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\"><span>- Business knowledge and commercial awareness<\/span><span>\u00a0<\/span><\/span><\/p><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\"><span>- Have strong IT knowledge and high customer care knowledge<\/span><span>\u00a0<\/span><\/span><\/p><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\"><span>- Have strong communication skills and negotiation\u00a0<br \/>- Have leadership and coaching skills<\/span><span>\u00a0<\/span><\/span><\/p><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\"><span>- Can implement and manage change<\/span><span>\u00a0<\/span><\/span><\/p><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\"><span><span><\/span><\/span><span>\u00a0<\/span><\/span><\/p><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\"><span><span><\/span><\/span><span>\u00a0<\/span><\/span><\/p><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\"><span>Don\u2019t meet every requirement? No worries. We\u2019re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don\u2019t check every box, we still encourage you to apply. We\u2019ll do our best to match you with the right job, whether it\u2019s this one or another role.\u202f\u202f<\/span><span>\u00a0<\/span><\/span><\/p><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\"><span><span><\/span><\/span><span>\u00a0<\/span><\/span><\/p><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\"><span><b>What\u2019s in it for you\u202f<\/b>\u202f<\/span><span>\u00a0<\/span><\/span><\/p><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\"><span><span><\/span><\/span><span>\u00a0<\/span><\/span><\/p><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\"><span>We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. That\u2019s why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for our teams, our customers, and YOU.\u202f\u202f<\/span><span>\u00a0<\/span><\/span><\/p><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\"><span><span><\/span><\/span><span>\u00a0<\/span><\/span><\/p><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\"><span>In this role, we offer benefits that help support your unique lifestyle:\u202f\u202f<\/span><span>\u00a0<\/span><\/span><\/p><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\"><span><span><\/span><\/span><span>\u00a0<\/span><\/span><\/p><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\"><span>- <\/span><span>Full-time 39<\/span> hours\/week <span>permanent<\/span> contract: <span>Monday to Friday from 9:00 to 18:00<\/span><br \/>Salary <span>22.200 euros gross\/year<\/span> &#43; up to <span>2000 euros<\/span> gross\/year in bonus\u00a0<br \/>- Central location in <span>Barcelona<\/span>\u00a0<br \/>- Bring-a-friend (referral) bonus opportunities\u00a0<br \/>- Full paid training on the company and the project you&#39;ll be working on\u00a0<br \/>- Career development programs and specialized courses<span>\u00a0<\/span><\/span><\/p><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\"><span><span><\/span><\/span><span>\u00a0<\/span><\/span><\/p><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\"><span><b>Experience the best version of you!\u202f<\/b>\u202f<\/span><span>\u00a0<\/span><\/span><\/p><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\"><span><span><\/span><\/span><span>\u00a0<\/span><\/span><\/p><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\"><span>At <b>Concentrix<\/b>, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.\u202f\u202f<\/span><span>\u00a0<\/span><\/span><\/p><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\"><span><span><\/span><\/span><span>\u00a0<\/span><\/span><\/p><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\"><span>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d\u202f\u202f<\/span><span>\u00a0<\/span><\/span><\/p><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\"><span><span><\/span><\/span><span>\u00a0<\/span><\/span><\/p><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\"><span><i>Concentrix is an equal opportunity employer\u202f<\/i>\u202f<\/span><span>\u00a0<\/span><\/span><\/p><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\"><span><span><\/span><\/span><span>\u00a0<\/span><\/span><\/p><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\"><span><i>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. 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Hybrid - Cloud Solutions MV02\",\"street\":\"ESP Benalm\u00e1dena Costa - Plaza Solymar, C.C. Benalmar Local 12\",\"address\":\"ESP Benalm\u00e1dena Costa - Plaza Solymar, C.C. Benalmar Local 12\",\"city\":\"Benalm\u00e1dena Costa\",\"state\":\"Malaga\",\"postal_code\":\"29630\",\"region\":\"Malaga\",\"country\":\"Spain\",\"short_description\":\" \",\"long_description\":\"<p><span style=\\\"color:#333333\\\">\u00a0<\/span><\/p><p>Sales Development Representative (Norwegian-speaking) - Hybrid - Cloud Solutions MV02<\/p><p style=\\\"color:#3b3b3b !important\\\">\u00a0<\/p><p style=\\\"color:#3b3b3b !important\\\"><b>Experience the power of a game-changing career\u00a0<\/b><\/p><p>\u00a0<\/p><p style=\\\"color:#3b3b3b !important\\\">Are you looking for what\u2019s next? We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries.\u00a0<\/p><p>\u00a0<\/p><p style=\\\"color:#3b3b3b !important\\\">If you\u2019re looking to grow and be inspired, as a <b>Sales Development Representative in Malaga (Hybrid)<\/b>, you will be part of our team of game-changers who are powering the brands of the future in tech where you will drive the sales cycle, nurture client relationships and showcase your expertise in advanced cloud technologies.\u00a0<\/p><p>\u00a0<\/p><p style=\\\"color:#3b3b3b !important\\\"><b>Career growth and personal development\u00a0<\/b><\/p><p>\u00a0<\/p><p style=\\\"color:#3b3b3b !important\\\">This is a great opportunity to experience the power of what\u2019s next and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed.\u00a0<\/p><p>\u00a0<\/p><p style=\\\"color:#3b3b3b !important\\\"><b>What you will do in this role\u00a0<\/b><\/p><p>\u00a0<\/p><p style=\\\"color:#3b3b3b !important\\\">In everything we do, we believe in doing right by and for people \u2013 our clients, their customers, our people, our community, and our planet.\u00a0<\/p><p>\u00a0<\/p><p style=\\\"color:#3b3b3b !important\\\">As an\u00a0<b>Sales Development Representative\u00a0<\/b>on our team, you will:\u00a0<\/p><p style=\\\"color:#3b3b3b !important\\\">\u00a0<\/p><p style=\\\"color:#3b3b3b !important\\\">- Be the first contact point for many customers, deliver a strong first impression, cultivate and expand a portfolio of clients, leveraging your sales expertise\u00a0<\/p><p style=\\\"color:#3b3b3b !important\\\">- Serve as a trusted advisor, guiding businesses in adopting advanced cloud technologies\u00a0<\/p><p style=\\\"color:#3b3b3b !important\\\">- Drive revenue growth by identifying and capitalizing on opportunities to fulfil small and medium sized businesses needs of our client&#39;s leading cloud technologies\u00a0<\/p><p style=\\\"color:#3b3b3b !important\\\">- Maximize up-sell and cross-sell opportunities collaborating with Solution Specialists and Partner Connection Managers\u00a0<\/p><p style=\\\"color:#3b3b3b !important\\\">- Collect feedback from customers and articulate it back to the business: \u201cVoice of customer.\u201d\u00a0<\/p><p>\u00a0<\/p><p style=\\\"color:#3b3b3b !important\\\"><b>Your qualifications\u00a0<\/b><\/p><p>\u00a0<\/p><p style=\\\"color:#3b3b3b !important\\\">We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.\u00a0<\/p><p>\u00a0<\/p><p style=\\\"color:#3b3b3b !important\\\"><b>Concentrix is a great match if you:\u00a0<\/b><\/p><p style=\\\"color:#3b3b3b !important\\\">\u00a0<\/p><p style=\\\"color:#3b3b3b !important\\\">- Are bilingual or proficient in Norwegian plus fluent in English\u00a0<\/p><p style=\\\"color:#3b3b3b !important\\\">- Have 1-2 years\u2019 experience in IT sales with a proven track record of success and\/or sales account management or customer management experience\u00a0<\/p><p style=\\\"color:#3b3b3b !important\\\">- Have experience using Microsoft Office Suite applications and Client Relationship Management systems such as Dynamics 365, Salesforce, etc.\u00a0<\/p><p>\u00a0<\/p><p style=\\\"color:#3b3b3b !important\\\"><b>It would be a plus if you:\u00a0<\/b><\/p><p style=\\\"color:#3b3b3b !important\\\">\u00a0<\/p><p style=\\\"color:#3b3b3b !important\\\">- Have experience working with or selling MS Azure, Office 365, Dynamics 365 or similar solutions\u00a0<\/p><p style=\\\"color:#3b3b3b !important\\\">- Have Microsoft Fundamentals certification on MS Azure, Modern Workplace and\/or BizApps\u00a0<\/p><p>\u00a0<\/p><p style=\\\"color:#3b3b3b !important\\\">Don\u2019t meet every requirement? No worries. We\u2019re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don\u2019t check every box, we still encourage you to apply. We\u2019ll do our best to match you with the right job, whether it\u2019s this one or another role.\u00a0<\/p><p>\u00a0<\/p><p style=\\\"color:#3b3b3b !important\\\"><b>What\u2019s in it for you\u00a0<\/b><\/p><p>\u00a0<\/p><p style=\\\"color:#3b3b3b !important\\\">We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. 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Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d\u00a0<\/p><p>\u00a0<\/p><p style=\\\"color:#3b3b3b !important\\\"><i>Concentrix is an equal opportunity employer\u00a0<\/i><\/p><p style=\\\"color:#3b3b3b !important\\\"><i>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. 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Benalmar Local 12\",\"address\":\"ESP Benalm\u00e1dena Costa - Plaza Solymar, C.C. Benalmar Local 12\",\"city\":\"Benalm\u00e1dena Costa\",\"state\":\"Malaga\",\"postal_code\":\"29630\",\"region\":\"Malaga\",\"country\":\"Spain\",\"short_description\":\" \",\"long_description\":\"<br \/><p style=\\\"color:#3b3b3b !important\\\">\u00a0<\/p><p style=\\\"color:#3b3b3b !important\\\"><b>Experience the power of a game-changing career\u00a0<\/b><\/p><p>\u00a0<\/p><p style=\\\"color:#3b3b3b !important\\\">Are you looking for what\u2019s next? We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries.\u00a0<\/p><p>\u00a0<\/p><p style=\\\"color:#3b3b3b !important\\\">If you\u2019re looking to grow and be inspired, as a <b>Sales Development Representative in Malaga (Hybrid)<\/b>, you will be part of our team of game-changers who are powering the brands of the future in tech where you will drive the sales cycle, nurture client relationships and showcase your expertise in advanced cloud technologies.\u00a0<\/p><p>\u00a0<\/p><p style=\\\"color:#3b3b3b !important\\\"><b>Career growth and personal development\u00a0<\/b><\/p><p>\u00a0<\/p><p style=\\\"color:#3b3b3b !important\\\">This is a great opportunity to experience the power of what\u2019s next and develop \u201cfriends for life\u201d at the same time. 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Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.\u00a0<\/p><p>\u00a0<\/p><p style=\\\"color:#3b3b3b !important\\\"><b>Concentrix is a great match if you:\u00a0<\/b><\/p><p style=\\\"color:#3b3b3b !important\\\">\u00a0<\/p><p style=\\\"color:#3b3b3b !important\\\">- Are bilingual or proficient in Dutch plus fluent in English\u00a0<\/p><p style=\\\"color:#3b3b3b !important\\\">- Have 1-2 years\u2019 experience in IT sales with a proven track record of success and\/or sales account management or customer management experience\u00a0<\/p><p style=\\\"color:#3b3b3b !important\\\">- Have experience using Microsoft Office Suite applications and Client Relationship Management systems such as Dynamics 365, Salesforce, etc.\u00a0<\/p><p>\u00a0<\/p><p style=\\\"color:#3b3b3b !important\\\"><b>It would be a plus if you:\u00a0<\/b><\/p><p style=\\\"color:#3b3b3b !important\\\">\u00a0<\/p><p style=\\\"color:#3b3b3b !important\\\">- Have experience working with or selling MS Azure, Office 365, Dynamics 365 or similar solutions\u00a0<\/p><p style=\\\"color:#3b3b3b !important\\\">- Have Microsoft Fundamentals certification on MS Azure, Modern Workplace and\/or BizApps\u00a0<\/p><p>\u00a0<\/p><p style=\\\"color:#3b3b3b !important\\\">Don\u2019t meet every requirement? No worries. We\u2019re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don\u2019t check every box, we still encourage you to apply. We\u2019ll do our best to match you with the right job, whether it\u2019s this one or another role.\u00a0<\/p><p>\u00a0<\/p><p style=\\\"color:#3b3b3b !important\\\"><b>What\u2019s in it for you\u00a0<\/b><\/p><p>\u00a0<\/p><p style=\\\"color:#3b3b3b !important\\\">We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. 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Benalmar Local 12\",\"address\":\"ESP Benalm\u00e1dena Costa - Plaza Solymar, C.C. Benalmar Local 12\",\"city\":\"Benalm\u00e1dena Costa\",\"state\":\"Malaga\",\"postal_code\":\"29630\",\"region\":\"Malaga\",\"country\":\"Spain\",\"short_description\":\" \",\"long_description\":\"<br \/><p style=\\\"color:#3b3b3b !important\\\"><b>Experience the power of a game-changing career\u00a0<\/b><\/p><p>\u00a0<\/p><p style=\\\"color:#3b3b3b !important\\\">Are you looking for what\u2019s next? We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries.\u00a0<\/p><p>\u00a0<\/p><p style=\\\"color:#3b3b3b !important\\\">If you\u2019re looking to grow and be inspired, as a <b>Sales Development Representative in Malaga (Hybrid)<\/b>, you will be part of our team of game-changers who are powering the brands of the future in tech where you will drive the sales cycle, nurture client relationships and showcase your expertise in advanced cloud technologies.\u00a0<\/p><p>\u00a0<\/p><p style=\\\"color:#3b3b3b !important\\\"><b>Career growth and personal development\u00a0<\/b><\/p><p>\u00a0<\/p><p style=\\\"color:#3b3b3b !important\\\">This is a great opportunity to experience the power of what\u2019s next and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed.\u00a0<\/p><p>\u00a0<\/p><p style=\\\"color:#3b3b3b !important\\\"><b>What you will do in this role\u00a0<\/b><\/p><p>\u00a0<\/p><p style=\\\"color:#3b3b3b !important\\\">In everything we do, we believe in doing right by and for people \u2013 our clients, their customers, our people, our community, and our planet.\u00a0<\/p><p>\u00a0<\/p><p style=\\\"color:#3b3b3b !important\\\">As an\u00a0<b>Sales Development Representative\u00a0<\/b>on our team, you will:\u00a0<\/p><p style=\\\"color:#3b3b3b !important\\\">\u00a0<\/p><p style=\\\"color:#3b3b3b !important\\\">- Be the first contact point for many customers, deliver a strong first impression, cultivate and expand a portfolio of clients, leveraging your sales expertise\u00a0<\/p><p style=\\\"color:#3b3b3b !important\\\">- Serve as a trusted advisor, guiding businesses in adopting advanced cloud technologies\u00a0<\/p><p style=\\\"color:#3b3b3b !important\\\">- Drive revenue growth by identifying and capitalizing on opportunities to fulfil small and medium sized businesses needs of our client&#39;s leading cloud technologies\u00a0<\/p><p style=\\\"color:#3b3b3b !important\\\">- Maximize up-sell and cross-sell opportunities collaborating with Solution Specialists and Partner Connection Managers\u00a0<\/p><p style=\\\"color:#3b3b3b !important\\\">- Collect feedback from customers and articulate it back to the business: \u201cVoice of customer.\u201d\u00a0<\/p><p>\u00a0<\/p><p style=\\\"color:#3b3b3b !important\\\"><b>Your qualifications\u00a0<\/b><\/p><p>\u00a0<\/p><p style=\\\"color:#3b3b3b !important\\\">We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.\u00a0<\/p><p>\u00a0<\/p><p style=\\\"color:#3b3b3b !important\\\"><b>Concentrix is a great match if you:\u00a0<\/b><\/p><p style=\\\"color:#3b3b3b !important\\\">\u00a0<\/p><p style=\\\"color:#3b3b3b !important\\\">- Are bilingual or proficient in Swedish plus fluent in English\u00a0<\/p><p style=\\\"color:#3b3b3b !important\\\">- Have 1-2 years\u2019 experience in IT sales with a proven track record of success and\/or sales account management or customer management experience\u00a0<\/p><p style=\\\"color:#3b3b3b !important\\\">- Have experience using Microsoft Office Suite applications and Client Relationship Management systems such as Dynamics 365, Salesforce, etc.\u00a0<\/p><p>\u00a0<\/p><p style=\\\"color:#3b3b3b !important\\\"><b>It would be a plus if you:\u00a0<\/b><\/p><p style=\\\"color:#3b3b3b !important\\\">\u00a0<\/p><p style=\\\"color:#3b3b3b !important\\\">- Have experience working with or selling MS Azure, Office 365, Dynamics 365 or similar solutions\u00a0<\/p><p style=\\\"color:#3b3b3b !important\\\">- Have Microsoft Fundamentals certification on MS Azure, Modern Workplace and\/or BizApps\u00a0<\/p><p>\u00a0<\/p><p style=\\\"color:#3b3b3b !important\\\">Don\u2019t meet every requirement? No worries. We\u2019re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don\u2019t check every box, we still encourage you to apply. We\u2019ll do our best to match you with the right job, whether it\u2019s this one or another role.\u00a0<\/p><p>\u00a0<\/p><p style=\\\"color:#3b3b3b !important\\\"><b>What\u2019s in it for you\u00a0<\/b><\/p><p>\u00a0<\/p><p style=\\\"color:#3b3b3b !important\\\">We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. 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Benalmar Local 12\",\"address\":\"ESP Benalm\u00e1dena Costa - Plaza Solymar, C.C. Benalmar Local 12\",\"city\":\"Benalm\u00e1dena Costa\",\"state\":\"Malaga\",\"postal_code\":\"29630\",\"region\":\"Malaga\",\"country\":\"Spain\",\"short_description\":\" \",\"long_description\":\"<br \/><p style=\\\"color:#3b3b3b !important\\\">\u00a0<\/p><p style=\\\"color:#3b3b3b !important\\\"><b>Experience the power of a game-changing career\u00a0<\/b><\/p><p>\u00a0<\/p><p style=\\\"color:#3b3b3b !important\\\">Are you looking for what\u2019s next? We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries.\u00a0<\/p><p>\u00a0<\/p><p style=\\\"color:#3b3b3b !important\\\">If you\u2019re looking to grow and be inspired, as a <b>Sales Development Representative in Malaga (Hybrid)<\/b>, you will be part of our team of game-changers who are powering the brands of the future in tech where you will drive the sales cycle, nurture client relationships and showcase your expertise in advanced cloud technologies.\u00a0<\/p><p>\u00a0<\/p><p style=\\\"color:#3b3b3b !important\\\"><b>Career growth and personal development\u00a0<\/b><\/p><p>\u00a0<\/p><p style=\\\"color:#3b3b3b !important\\\">This is a great opportunity to experience the power of what\u2019s next and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed.\u00a0<\/p><p>\u00a0<\/p><p style=\\\"color:#3b3b3b !important\\\"><b>What you will do in this role\u00a0<\/b><\/p><p>\u00a0<\/p><p style=\\\"color:#3b3b3b !important\\\">In everything we do, we believe in doing right by and for people \u2013 our clients, their customers, our people, our community, and our planet.\u00a0<\/p><p>\u00a0<\/p><p style=\\\"color:#3b3b3b !important\\\">As an\u00a0<b>Sales Development Representative\u00a0<\/b>on our team, you will:\u00a0<\/p><p style=\\\"color:#3b3b3b !important\\\">\u00a0<\/p><p style=\\\"color:#3b3b3b !important\\\">- Be the first contact point for many customers, deliver a strong first impression, cultivate and expand a portfolio of clients, leveraging your sales expertise\u00a0<\/p><p style=\\\"color:#3b3b3b !important\\\">- Serve as a trusted advisor, guiding businesses in adopting advanced cloud technologies\u00a0<\/p><p style=\\\"color:#3b3b3b !important\\\">- Drive revenue growth by identifying and capitalizing on opportunities to fulfil small and medium sized businesses needs of our client&#39;s leading cloud technologies\u00a0<\/p><p style=\\\"color:#3b3b3b !important\\\">- Maximize up-sell and cross-sell opportunities collaborating with Solution Specialists and Partner Connection Managers\u00a0<\/p><p style=\\\"color:#3b3b3b !important\\\">- Collect feedback from customers and articulate it back to the business: \u201cVoice of customer.\u201d\u00a0<\/p><p>\u00a0<\/p><p style=\\\"color:#3b3b3b !important\\\"><b>Your qualifications\u00a0<\/b><\/p><p>\u00a0<\/p><p style=\\\"color:#3b3b3b !important\\\">We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.\u00a0<\/p><p>\u00a0<\/p><p style=\\\"color:#3b3b3b !important\\\"><b>Concentrix is a great match if you:\u00a0<\/b><\/p><p style=\\\"color:#3b3b3b !important\\\">\u00a0<\/p><p style=\\\"color:#3b3b3b !important\\\">- Are bilingual or proficient in Finnish plus fluent in English\u00a0<\/p><p style=\\\"color:#3b3b3b !important\\\">- Have 1-2 years\u2019 experience in IT sales with a proven track record of success and\/or sales account management or customer management experience\u00a0<\/p><p style=\\\"color:#3b3b3b !important\\\">- Have experience using Microsoft Office Suite applications and Client Relationship Management systems such as Dynamics 365, Salesforce, etc.\u00a0<\/p><p>\u00a0<\/p><p style=\\\"color:#3b3b3b !important\\\"><b>It would be a plus if you:\u00a0<\/b><\/p><p style=\\\"color:#3b3b3b !important\\\">\u00a0<\/p><p style=\\\"color:#3b3b3b !important\\\">- Have experience working with or selling MS Azure, Office 365, Dynamics 365 or similar solutions\u00a0<\/p><p style=\\\"color:#3b3b3b !important\\\">- Have Microsoft Fundamentals certification on MS Azure, Modern Workplace and\/or BizApps\u00a0<\/p><p>\u00a0<\/p><p style=\\\"color:#3b3b3b !important\\\">Don\u2019t meet every requirement? No worries. We\u2019re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don\u2019t check every box, we still encourage you to apply. We\u2019ll do our best to match you with the right job, whether it\u2019s this one or another role.\u00a0<\/p><p>\u00a0<\/p><p style=\\\"color:#3b3b3b !important\\\"><b>What\u2019s in it for you\u00a0<\/b><\/p><p>\u00a0<\/p><p style=\\\"color:#3b3b3b !important\\\">We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. 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Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d\u00a0<\/p><p>\u00a0<\/p><p style=\\\"color:#3b3b3b !important\\\"><i>Concentrix is an equal opportunity employer\u00a0<\/i><\/p><p style=\\\"color:#3b3b3b !important\\\"><i>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. 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Benalmar Local 12\",\"address\":\"ESP Benalm\u00e1dena Costa - Plaza Solymar, C.C. Benalmar Local 12\",\"city\":\"Benalm\u00e1dena Costa\",\"state\":\"Malaga\",\"postal_code\":\"29630\",\"region\":null,\"country\":\"Spain\",\"short_description\":\" \",\"long_description\":\"<br \/><p style=\\\"color:#3b3b3b !important\\\">\u00a0<\/p><p style=\\\"color:#3b3b3b !important\\\"><b>Experience the power of a game-changing career\u00a0<\/b><\/p><p>\u00a0<\/p><p style=\\\"color:#3b3b3b !important\\\">Are you looking for what\u2019s next? We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries.\u00a0<\/p><p>\u00a0<\/p><p style=\\\"color:#3b3b3b !important\\\">If you\u2019re looking to grow and be inspired, as a <b>Sales Development Representative in Malaga (Hybrid)<\/b>, you will be part of our team of game-changers who are powering the brands of the future in tech where you will drive the sales cycle, nurture client relationships and showcase your expertise in advanced cloud technologies.\u00a0<\/p><p>\u00a0<\/p><p style=\\\"color:#3b3b3b !important\\\"><b>Career growth and personal development\u00a0<\/b><\/p><p>\u00a0<\/p><p style=\\\"color:#3b3b3b !important\\\">This is a great opportunity to experience the power of what\u2019s next and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed.\u00a0<\/p><p>\u00a0<\/p><p style=\\\"color:#3b3b3b !important\\\"><b>What you will do in this role\u00a0<\/b><\/p><p>\u00a0<\/p><p style=\\\"color:#3b3b3b !important\\\">In everything we do, we believe in doing right by and for people \u2013 our clients, their customers, our people, our community, and our planet.\u00a0<\/p><p>\u00a0<\/p><p style=\\\"color:#3b3b3b !important\\\">As an\u00a0<b>Sales Development Representative\u00a0<\/b>on our team, you will:\u00a0<\/p><p style=\\\"color:#3b3b3b !important\\\">\u00a0<\/p><p style=\\\"color:#3b3b3b !important\\\">- Be the first contact point for many customers, deliver a strong first impression, cultivate and expand a portfolio of clients, leveraging your sales expertise\u00a0<\/p><p style=\\\"color:#3b3b3b !important\\\">- Serve as a trusted advisor, guiding businesses in adopting advanced cloud technologies\u00a0<\/p><p style=\\\"color:#3b3b3b !important\\\">- Drive revenue growth by identifying and capitalizing on opportunities to fulfil small and medium sized businesses needs of our client&#39;s leading cloud technologies\u00a0<\/p><p style=\\\"color:#3b3b3b !important\\\">- Maximize up-sell and cross-sell opportunities collaborating with Solution Specialists and Partner Connection Managers\u00a0<\/p><p style=\\\"color:#3b3b3b !important\\\">- Collect feedback from customers and articulate it back to the business: \u201cVoice of customer.\u201d\u00a0<\/p><p>\u00a0<\/p><p style=\\\"color:#3b3b3b !important\\\"><b>Your qualifications\u00a0<\/b><\/p><p>\u00a0<\/p><p style=\\\"color:#3b3b3b !important\\\">We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.\u00a0<\/p><p>\u00a0<\/p><p style=\\\"color:#3b3b3b !important\\\"><b>Concentrix is a great match if you:\u00a0<\/b><\/p><p style=\\\"color:#3b3b3b !important\\\">\u00a0<\/p><p style=\\\"color:#3b3b3b !important\\\">- Are bilingual or proficient in Portuguese plus fluent in English\u00a0<\/p><p style=\\\"color:#3b3b3b !important\\\">- Have 1-2 years\u2019 experience in IT sales with a proven track record of success and\/or sales account management or customer management experience\u00a0<\/p><p style=\\\"color:#3b3b3b !important\\\">- Have experience using Microsoft Office Suite applications and Client Relationship Management systems such as Dynamics 365, Salesforce, etc.\u00a0<\/p><p>\u00a0<\/p><p style=\\\"color:#3b3b3b !important\\\"><b>It would be a plus if you:\u00a0<\/b><\/p><p style=\\\"color:#3b3b3b !important\\\">\u00a0<\/p><p style=\\\"color:#3b3b3b !important\\\">- Have experience working with or selling MS Azure, Office 365, Dynamics 365 or similar solutions\u00a0<\/p><p style=\\\"color:#3b3b3b !important\\\">- Have Microsoft Fundamentals certification on MS Azure, Modern Workplace and\/or BizApps\u00a0<\/p><p>\u00a0<\/p><p style=\\\"color:#3b3b3b !important\\\">Don\u2019t meet every requirement? No worries. We\u2019re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don\u2019t check every box, we still encourage you to apply. We\u2019ll do our best to match you with the right job, whether it\u2019s this one or another role.\u00a0<\/p><p>\u00a0<\/p><p style=\\\"color:#3b3b3b !important\\\"><b>What\u2019s in it for you\u00a0<\/b><\/p><p>\u00a0<\/p><p style=\\\"color:#3b3b3b !important\\\">We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. 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Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d\u00a0<\/p><p>\u00a0<\/p><p style=\\\"color:#3b3b3b !important\\\"><i>Concentrix is an equal opportunity employer\u00a0<\/i><\/p><p style=\\\"color:#3b3b3b !important\\\"><i>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. 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Benalmar Local 12\",\"address\":\"ESP Benalm\u00e1dena Costa - Plaza Solymar, C.C. Benalmar Local 12\",\"city\":\"Benalm\u00e1dena Costa\",\"state\":\"Malaga\",\"postal_code\":\"29630\",\"region\":\"Malaga\",\"country\":\"Spain\",\"short_description\":\" .\",\"long_description\":\"<br \/><p style=\\\"color:#333333 !important\\\"><span style=\\\"color:#333333\\\">\u00a0<\/span><\/p><p style=\\\"color:#3b3b3b !important\\\"><b>Experience the power of a game-changing career\u00a0<\/b>\u00a0<\/p><p>\u00a0<\/p><p style=\\\"color:#3b3b3b !important\\\">Are you looking for what\u2019s next? We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries.\u00a0\u00a0<\/p><p>\u00a0<\/p><p style=\\\"color:#3b3b3b !important\\\">If you\u2019re looking to grow and be inspired, as a <b>Renewal Specialist in Malaga (Hybrid),<\/b> you will be part of our team of game-changers who are powering the brands of the future in tech where you will drive the sales cycle, nurture client relationships and showcase your expertise in advanced cloud technologies.\u00a0\u00a0<\/p><p>\u00a0<\/p><p style=\\\"color:#3b3b3b !important\\\"><b>Career growth and personal development\u00a0<\/b>\u00a0<\/p><p>\u00a0<\/p><p style=\\\"color:#3b3b3b !important\\\">This is a great opportunity to experience the power of what\u2019s next and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed.\u00a0\u00a0<\/p><p>\u00a0<\/p><p style=\\\"color:#3b3b3b !important\\\"><b>What you will do in this role\u00a0<\/b>\u00a0<\/p><p>\u00a0<\/p><p style=\\\"color:#3b3b3b !important\\\">In everything we do, we believe in doing right by and for people \u2013 our clients, their customers, our people, our community, and our planet.\u00a0<\/p><p>\u00a0<\/p><p style=\\\"color:#3b3b3b !important\\\">As a <b>Renewal Specialist<\/b> in our team, you will:\u00a0\u00a0<\/p><p style=\\\"color:#3b3b3b !important\\\">\u00a0<\/p><p style=\\\"color:#3b3b3b !important\\\">-Act as Primary point of contact for the customer during the renewals process, building trust &amp; setting the foundation for long term Microsoft relationship \u00a0<\/p><p style=\\\"color:#3b3b3b !important\\\">\u00a0<\/p><p style=\\\"color:#3b3b3b !important\\\">-Effectively turn renewals leads into opportunities and revenue pipeline by filtering them through different criteria, e.g. BANT (budget, authority, need and timeline) \u00a0<\/p><p style=\\\"color:#3b3b3b !important\\\">\u00a0<\/p><p style=\\\"color:#3b3b3b !important\\\">-Engage with small and medium businesses across industries, company sizes and types to determine their needs and identify upsell\/cross sell opportunities \u00a0<\/p><p style=\\\"color:#3b3b3b !important\\\">\u00a0<\/p><p style=\\\"color:#3b3b3b !important\\\">-Understand customers current Microsoft license position, leading with Microsoft&#39;s cloud technologies to secure customer wins, maximizing up-sell and cross-sell opportunities collaborating with Solution Specialists and other stakeholders as needed \u00a0<\/p><p style=\\\"color:#3b3b3b !important\\\">\u00a0<\/p><p style=\\\"color:#3b3b3b !important\\\">-Support renewal process by engaging &amp; co-ordinating multiple stakeholders (PCM, TCM, CE) aligned to customer needs, ensuring renewal closes on time<\/p><p>\u00a0<\/p><p style=\\\"color:#3b3b3b !important\\\"><b>Your qualifications\u00a0<\/b>\u00a0<\/p><p>\u00a0<\/p><p style=\\\"color:#3b3b3b !important\\\">We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.\u00a0\u00a0<\/p><p>\u00a0<\/p><p style=\\\"color:#3b3b3b !important\\\">Concentrix is a great match if you:\u00a0<\/p><p style=\\\"color:#3b3b3b !important\\\">\u00a0<\/p><p style=\\\"color:#3b3b3b !important\\\">-Are native or proficient in Portuguese with advanced English\u00a0 \u00a0<\/p><p style=\\\"color:#3b3b3b !important\\\">\u00a0<\/p><p style=\\\"color:#3b3b3b !important\\\">-Have 2&#43; years sales experience with a proven track record of success \u00a0<\/p><p style=\\\"color:#3b3b3b !important\\\">\u00a0<\/p><p style=\\\"color:#3b3b3b !important\\\">-Have experience using Microsoft Office Suite applications and passion for cloud technologies \u00a0<\/p><p style=\\\"color:#3b3b3b !important\\\">\u00a0<\/p><p style=\\\"color:#3b3b3b !important\\\">-Possess general knowledge of the IT industry, with the capacity to learn and retain knowledge about individual products and business solutions quickly and accurately \u00a0<\/p><p style=\\\"color:#3b3b3b !important\\\">\u00a0<\/p><p style=\\\"color:#3b3b3b !important\\\">-Demonstrate your ability to understand customer needs, create and deliver customized, customer-focused pitches and solutions \u00a0<\/p><p style=\\\"color:#3b3b3b !important\\\">\u00a0<\/p><p style=\\\"color:#3b3b3b !important\\\">-Have an achievement and success-driven personality \u00a0<\/p><p style=\\\"color:#3b3b3b !important\\\">\u00a0<\/p><p style=\\\"color:#3b3b3b !important\\\">-Have experience selling Azure, Office 365, Dynamics 365 or similar solutions (preferred)\u00a0<\/p><p>\u00a0<\/p><p style=\\\"color:#3b3b3b !important\\\"><b>It would be a plus if you have:\u00a0\u00a0<\/b><\/p><p style=\\\"color:#3b3b3b !important\\\">\u00a0<\/p><p style=\\\"color:#3b3b3b !important\\\">- Experience working within a technical sales or presales environment preferred<\/p><p style=\\\"color:#3b3b3b !important\\\">\u00a0<\/p><p style=\\\"color:#3b3b3b !important\\\">- Experience in one of these relevant fields: computer science, mathematics or engineering<\/p><p style=\\\"color:#3b3b3b !important\\\">\u00a0<\/p><p style=\\\"color:#3b3b3b !important\\\">- Master\u2019s degree. Major or minor in computer science, mathematics or engineering\u00a0\u00a0<\/p><p style=\\\"color:#3b3b3b !important\\\">\u00a0<\/p><p>\u00a0<\/p><p style=\\\"color:#3b3b3b !important\\\"><b>What\u2019s in it for you\u00a0\u00a0<\/b><\/p><p style=\\\"color:#3b3b3b !important\\\">\u00a0<\/p><p style=\\\"color:#3b3b3b !important\\\">We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. That\u2019s why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for our teams, our customers, and YOU.<\/p><p>\u00a0<\/p><p style=\\\"color:#3b3b3b !important\\\">In this role, we offer benefits that help support your<b> unique lifestyle:\u00a0<\/b><\/p><p style=\\\"color:#3b3b3b !important\\\">\u00a0<\/p><p style=\\\"color:#3b3b3b !important\\\">-Full-time 39h\/week, permanent contract: Monday to Thursday from 9:00 \u2013 17:30; Friday 09:00 to 16:30<\/p><p style=\\\"color:#3b3b3b !important\\\">- Base Salary of 25,000 euros gross\/year &#43; up to 4,800 euros gross\/ year variable bonus and private medical insurance<\/p><p style=\\\"color:#3b3b3b !important\\\">-Great office location in Malaga, with a hybrid work model<\/p><p style=\\\"color:#3b3b3b !important\\\">-Full paid training about the company and the project you will be working on\u00a0<\/p><p style=\\\"color:#3b3b3b !important\\\">-Career development program and specialized courses\u00a0<\/p><p style=\\\"color:#3b3b3b !important\\\">\u00a0\u00a0<\/p><p style=\\\"color:#3b3b3b !important\\\"><b>Experience the best version of you!\u00a0<\/b><\/p><p>\u00a0<\/p><p style=\\\"color:#3b3b3b !important\\\">At <b>Concentrix<\/b>, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.\u00a0<\/p><p>\u00a0<\/p><p style=\\\"color:#3b3b3b !important\\\">If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d\u00a0<\/p><p>\u00a0<\/p><p style=\\\"color:#3b3b3b !important\\\"><i>Concentrix is an equal opportunity employer<\/i>\u00a0<\/p><p style=\\\"color:#3b3b3b !important\\\"><i>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/i><\/p><p><span style=\\\"color:#242424\\\">R1766230<\/span><i>\u00a0<\/i><\/p>\",\"ats_external_id\":\"R1766230\",\"location\":\"Benalm\u00e1dena Costa, Malaga\",\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":\"\",\"salary_currency\":null,\"updated_at\":\"2026-10-12T15:00:19.353+02:00\",\"created_at\":\"2026-09-22T14:06:46.846+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMTA2?\",\"apply_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMTA2\/apply?\",\"head_count\":\"300\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"B2B Sales\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"5991564aab53101ac0b5a0a29aa30000\",\"descriptor\":\"Concentrix Spain NWE Services, S.L.U.\",\"reference_id\":\"WES03\",\"organization_reference_id\":\"WES03\"},\"language\":[],\"location\":{\"city\":\"Benalm\u00e1dena Costa\",\"state\":\"Malaga\",\"country\":{\"wid\":\"bd34c524a6a04ae6915f5d96fa086199\",\"iso2\":\"ES\",\"iso3\":\"ESP\",\"descriptor\":\"Spain\",\"iso_numeric\":\"724\"},\"postal_code\":\"29630\",\"primary_location\":{\"id\":\"ES-BEN-SOLYM-01\",\"wid\":\"580a3f4cbe54101d479ba6e23c080000\",\"descriptor\":\"ESP Benalm\u00e1dena Costa - Plaza Solymar, C.C. 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One Montage, Archbishop Reyes, Cebu Business Park\",\"address\":\"PHL Cebu City - One Montage, Archbishop Reyes, Cebu Business Park\",\"city\":\"Cebu City\",\"state\":\"Cebu\",\"postal_code\":\"6000\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The People Solutions Generalist I is responsible for evaluating, analyzing, implementing, and administering Human Resources programs and working with key stakeholders to build a relationship of trust, ensuring alignment between Human Resources strategy and overall business objectives.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0<\/h2><ul><li>Evaluating, analyzing, and implementing all Human Resources activities which include, but are not limited to employee engagement and relations, compensation and benefits, talent and performance management<\/li><li>Provide consulting services, through cross-departmental partnerships, to managers regarding team member performance, management practices, human resource policies, talent management, and compensation<\/li><li>Receive, process and respond to day-to-day employee concerns and coordinate with appropriate stakeholders, as necessary<\/li><li>Partner with stakeholders to develop and support proactive Human Resources solutions in alignment with the organization&#39;s overall strategies<\/li><li>Conducting initial orientation to newly hired or newly promoted employees and other HR learning sessions<\/li><li>Ensure maintenance of accurate and concise records and reports concerning all employee data and all phases of Human Resources processes, working within HRIS tools, in accordance with company policy and statutory\/local laws<\/li><li>Collect, maintain, analyze, and report on various types of key Human Resources metrics to assist management in effective decision making; develop clear visuals to communicate findings<\/li><li>Prepare documentary requirements for HR Partners handling labor-related cases, as necessary<\/li><li>Review Human Resources trends in the market and assist with execution of changes and improvements<\/li><li>Communicate and reinforce the Company&#39;s values, philosophies, and Leadership Behaviors to assist in development of a high performing organization<\/li><li>May help facilitate candidate selection processes, as necessary<\/li><\/ul><p>\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0<\/h2><ul><li>2 - 4 Years of Experience<\/li><li>University Degree Preferred<\/li><li>Experience with Workday preferred<\/li><li>Working knowledge of labor relations<\/li><li>Strong communication skills, both written and verbal<\/li><li>Proficient Microsoft Office skills<\/li><li>Demonstrated ability to multi-task, prioritize, and meet timelines on deliverables<\/li><li>Self-starter, sense of urgency, and works well under pressure in a virtual environment<\/li><li>Strong attention to detail<\/li><\/ul><p><\/p><h2><b>Disclaimer\u00a0\u00a0 <\/b><\/h2><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. 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You\u2019ll build joint go-to-market strategies, create and shape opportunities, influence complex deals and work alongside our sales and partner teams to deliver growth through and with our ecosystem.<\/p><br \/><p>You\u2019ll have the opportunity to shape how we work with some of the world\u2019s leading technology companies across Hyperscalers, CCaaS and enterprise platforms.<\/p><br \/><h2>The opportunity<\/h2><p>You\u2019ll own partner strategy and sales execution across an agreed portfolio of strategic partners, identifying where we can create mutual value and turning those relationships into tangible commercial outcomes.<\/p><p>You\u2019ll:<\/p><ul><li>Build and execute ANZ partner GTM strategies aligned to Concentrix sales priorities and growth objectives.<\/li><li>Create and close revenue opportunities across partner-led, partner-influenced and partner-sourced channels.<\/li><li>Develop strong relationships with senior partner executives and technology leaders, as well as C-suite stakeholders within end-client organisations.<\/li><li>Own strategic relationships across selected partners, potentially spanning Hyperscalers, CCaaS and enterprise platforms.<\/li><li>Work closely with Concentrix sales, vertical, horizontal and partner teams to identify whitespace, build pipeline and develop winning strategies.<\/li><li>Develop joint demand-generation campaigns, events and market activities that create measurable pipeline.<\/li><li>Lead commercial discussions and local partner arrangements, working closely with Legal, Finance and Sales.<\/li><li>Bring partners into complex pursuits at the right time, ensuring we create differentiated solutions and compelling value propositions.<\/li><li>Help ensure partner solutions deliver strong customer outcomes, supporting renewals, expansion and long-term growth.<\/li><li>Represent Concentrix and our partners at key industry and partner events.<\/li><li>Share market intelligence, partner insights and best practices to strengthen the broader ANZ sales strategy.<\/li><\/ul><br \/><h2>What you\u2019ll bring<\/h2><p>You\u2019re a technology sales hunter and relationship builder who knows how to make partnerships commercially valuable.<\/p><br \/><p>You\u2019ll bring:<\/p><ul><li>Extensive and proven experience in partner, channel or alliance sales, ideally within a technology services organisation.<\/li><li>A proven track record of hitting or exceeding partner sales targets and delivering measurable revenue growth.<\/li><li>Strong experience in consultative, technology led sales, developing win strategies with clients and partners.<\/li><li>Demonstrated success selling across multiple technology products and services.<\/li><li>Deep understanding of the partner sales lifecycle, including Sell-With, Sell-Through, referrals and re-sell models.<\/li><li>Strong commercial acumen and the ability to create mutual wins for clients, partners and Concentrix.<\/li><li>The technical credibility to confidently engage in technology conversations with clients and partners, you can sell the solution, not simply bring a solution architect into the room.<\/li><li>Strong executive presence and the ability to influence senior stakeholders across both partner and customer organisations.<\/li><li>A self-starter mentality with the energy and drive to build pipeline, create opportunities and make things happen.<\/li><li>Strong collaboration skills and the ability to work across sales, solution, delivery, marketing, legal and finance teams.<\/li><\/ul><br \/><h3>Your technology ecosystem experience<\/h3><p>Experience working with and selling with or through one or more of these partner ecosystems is highly desirable:<\/p><br \/><p><b>Hyperscalers:<\/b> Amazon Web Services, Microsoft, Google<br \/><\/p><p><b>CCaaS:<\/b> Amazon Connect, Genesys, Avaya, NICE<br \/><\/p><p><b>Platforms:<\/b> Salesforce, SAP, Adobe<\/p><br \/><p>You don&#39;t need to have sold across every ecosystem, but you need to understand how technology partnerships work and how to turn them into real commercial opportunities.<\/p><br \/><h2>Why Concentrix?<\/h2><p>You\u2019ll join at an exciting point in our partner strategy, with the opportunity to help shape a new APAC Partner &amp; Alliances function rather than stepping into an established playbook.<\/p><br \/><p>You\u2019ll have the scale, technology capabilities and global partner ecosystem of Concentrix behind you, with the autonomy to build relationships, develop strategies and pursue opportunities across ANZ.<\/p><br \/><p>This is a role for someone who wants to build, influence and win.<\/p><br \/><h3>Ready to build what\u2019s next?<\/h3><p>If you\u2019re a commercially driven partner sales leader who knows how to turn relationships into revenue, we want to hear from you.<\/p><br \/><p>Build the partnerships. 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Sales Executive - New Business\",\"street\":\"AUS Sydney - Level 21-Suite 1, 175 Pitt Street\",\"address\":\"AUS Sydney - Level 21-Suite 1, 175 Pitt Street\",\"city\":\"Sydney\",\"state\":\"New South Wales\",\"postal_code\":\"2000\",\"region\":null,\"country\":\"Australia\",\"short_description\":\"We're Concentrix. The global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent. Join us and be part of this journey towards greater opportunities and brighter futures.\\nThe Sector seller is responsible for developing a sector-led sales strategy allowing Concentrix to address industries\u2019 unique needs and to create deals that align to the prospects\u2019 imperatives and solve their business problems. They achieve this though building a high profile within the sector\/market through leadership and becoming a genuine \u2018person of interest\u2019.  \\nThey will develop a priority list of targets within a sector or market, and they will nurture these into leads and will then manage the opportunities from initial sales qualification, through pursuit to close. To achieve this, they will assemble and lead a strong multifunctional team for each deal, which utilizes enterprise solution support, practice area expertise and the development of productive relationships with key buyers and decision-makers at the potential new clients. This is a strategic, individual contributor role who brings to bear the best of sales at Concentrix, within a high-culture team environment, that positively encourages growth and development.\",\"long_description\":\"<p>At Concentrix, we combine technology, data, intelligence and human expertise to help some of the world\u2019s biggest brands transform how they operate and engage with their customers.<\/p><br \/><p>We\u2019re looking for a hungry, commercially driven Director, Sales Executive who thrives on creating opportunities rather than waiting for them.  <\/p><br \/><p><i><b>Build the market. Open doors. Create growth. Win complex deals...<\/b><\/i>This is a strategic hunter role with genuine ownership of new business growth across a defined industry sector. You\u2019ll identify high-value targets, build relationships with senior decision makers, shape compelling opportunities and lead complex sales pursuits from first conversation through to close.<\/p><br \/><p>If you\u2019re at your best when you\u2019re opening doors, creating momentum and turning big ideas into big deals, this could be your next move.<\/p><br \/><h2>What you\u2019ll do<\/h2><ul><li>Hunt and win new business, in technology and transformation and CX build and own a priority target list, create your own pipeline and convert prospects into high-value clients.<\/li><li>Build C-suite relationships, become a trusted advisor to senior leaders across CX, Operations, Technology, Finance, HR and Procurement.<\/li><li>Shape complex opportunities, uncover business challenges and develop differentiated solutions combining technology, CX, transformation and managed services.<\/li><li>Lead strategic pursuits, bring together solution experts, industry specialists and internal leaders to develop compelling win strategies and close plans.<\/li><li>Sell business outcomes, move beyond product selling to understand what matters to the client and connect our capabilities to measurable business value.<\/li><li>Create market presence, build your profile within your sector through thought leadership, networking, industry events and genuine market engagement.<\/li><li>Own the commercial journey, lead negotiations, manage senior stakeholders and drive opportunities through to successful close.<\/li><li>Think strategically, develop long-term growth strategies across your target sector and identify where Concentrix can create new value.<\/li><li>Collaborate to win, work closely with Portfolio, Sector, Practice and Account leaders to bring the right expertise to every opportunity.<\/li><\/ul><br \/><h2>What you\u2019ll bring<\/h2><p>We\u2019re looking for a proven Sales Executive, a hunter with the commercial drive, sector expertise and executive presence to create and close complex opportunities.<\/p><br \/><ul><li>Extensive and prove sales experience as a new business hunter and individual contributor, ideally supported by a Bachelor\u2019s degree in Business, Marketing or a related discipline.<\/li><li>Extensive and prove experience in Digital and CX technology and\/or BPO, with a demonstrated track record of closing complex enterprise deals.<\/li><li>Proven success selling to C-suite and senior decision makers across CX, Operations, Technology, Finance, Sourcing and other business functions.<\/li><li>Exceptional relationship-building and communication skills, with the ability to establish credibility quickly and become a trusted advisor.<\/li><li>Strong commercial judgement, problem-solving and negotiation skills, with confidence navigating complex stakeholders and challenges.<\/li><li>Ability to use data, customer insights and market intelligence to shape solutions, develop winning strategies and create compelling propositions.<\/li><li>Strong CRM capability, ideally Salesforce, with disciplined pipeline and sales management.<\/li><li>A self-starter mentality, strong commercial drive and excellent prioritisation and time management.<\/li><li>Collaborative leadership style, with the ability to bring together cross-functional teams and subject matter experts to win.<\/li><\/ul><br \/><h2>Why Concentrix?<\/h2><p>This isn&#39;t a role where you&#39;ll inherit a book of business and simply manage relationships.<\/p><br \/><p><b>You&#39;ll be expected to create.<\/b><\/p><p>Create relationships and bring your book of business.<br \/>Create opportunities.<br \/>Create conversations at the highest level.<br \/>Create solutions that matter.<br \/>And ultimately, create revenue.<\/p><br \/><p>You&#39;ll have access to some of the best technology, industry expertise and solution capabilities in the market, backed by a global organisation and a team that wants to win.<\/p><br \/><h3>Ready to make your mark?<\/h3><br \/><p>If you&#39;re a genuine sales hunter who loves opening doors, shaping big opportunities and closing complex deals, we would love to hear from you.  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Hybrid - High Tech Industry EE01\u00a0\",\"street\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"address\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"postal_code\":\"8020\",\"region\":\"Catalunya\",\"country\":\"Spain\",\"short_description\":\" \",\"long_description\":\"<br \/><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\"><b>Experience the power of a game-changing career\u00a0<\/b><\/span><\/p><br \/><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\">Are you looking for what\u2019s next? We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries.\u00a0<\/span><\/p><br \/><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\">If you\u2019re looking to grow and be inspired, as an Account Manager in Barcelona, you will be part of our team of game-changers who are powering the brands of the future in tech.\u00a0<\/span><\/p><br \/><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\"><b>Career growth and personal development\u00a0<\/b><\/span><\/p><br \/><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\">We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed. At Concentrix, there\u2019s a real career and personal growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That\u2019s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you\u2019ve always envisioned.\u00a0<\/span><\/p><br \/><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\"><b>What you will do in this role\u00a0<\/b><\/span><\/p><br \/><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\">- Manage your book of business that consists of existing clients.\u00a0<br \/>- Consistently deliver towards revenue targets while delivering an outstanding customer sales experience.\u00a0<br \/>- Communicate proactively with customers via phone and email.\u00a0<br \/>- Execute and achieve sales quotas and targets.\u00a0<br \/>- Prepare commercial and technical service proposals and ensure such proposals are technically and commercially sound.\u00a0<br \/>- Focus on driving profitability through proactive management.\u00a0<br \/>- Track, manage, and report ongoing activity relative to the sales plan.\u00a0<br \/>- Assess opportunities for upgrades and additional managed services.\u00a0<br \/>- Review levels of client satisfaction and escalate issues when necessary.<\/span><\/p><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\">\u00a0<\/span><\/p><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\"><b>Concentrix is a great match if you:<\/b>\u00a0<\/span><\/p><br \/><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\">- Have a native level of French and fluent English.\u00a0<br \/>- Have excellent negotiation and strong communication skills, both verbal and written, including excellent telephone and presentation skills.\u00a0<br \/>- Work toward goal achievement using negotiation, teamwork and collaboration, motivation, and effective time and work prioritization.\u00a0<br \/>- Can demonstrate innovation and good judgment and problem-solving skills when making decisions.\u00a0<br \/>- Are an eager and quick learner with a strong team-work spirit.\u00a0<br \/>- Are able to perform effectively in a fast-paced, demanding environment.\u00a0<br \/>- Have B2B sales and\/or account management experience \u2014 this is a plus.\u00a0<\/span><\/p><br \/><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\"><b>What\u2019s in it for you\u00a0<\/b><\/span><\/p><br \/><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\">- Full-time\u00a039 hours\/week permanent contract:\u00a0\u00a0Monday to Friday from 9:00 to 18:00\u00a0<br \/>- Base salary of 21000 euros gross\/year &#43; bonus up to 5000 euros gross\/year &#43; private medical insurance\u00a0<br \/>- Office location in Barcelona, opportunity for hybrid work model\u00a0<br \/>- Full paid training. Training lasts about 2 weeks and covers sales and product.\u00a0<br \/>- Bring-a-friend (referral) bonus opportunities.\u00a0<br \/>-Career development programs, specialized courses.\u00a0<\/span><\/p><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\"><span><\/span>\u00a0<\/span><\/p><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\">Experience the best version of you!\u00a0<\/span><\/p><br \/><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\">At Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.\u00a0<\/span><\/p><br \/><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\">If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d\u00a0<\/span><\/p><br \/><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\"><i>Concentrix is an equal opportunity employer.\u00a0<\/i><\/span><\/p><br \/><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\"><i>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. 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We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands, the ones you use every day, improve their businesses with technology and integrated solutions, in over 70 countries. And we\u2019re proud to be recognized with awards such as &#34;World&#39;s Best Workplaces,&#34; &#34;Best Companies for Career Growth,&#34; and &#34;Best Company Culture,&#34; year after year.<\/p><br \/><p>The Operations Manager is responsible for coaching and supervising a group of Team Leaders. This position is also responsible for ensuring Client Service Level Agreement and financial expectations are achieved.<\/p><br \/><h2>Essential Functions\/Core Responsibilities\u00a0<\/h2><p>\u2022 Analyze and maintain all Client Service Level Agreements; implement improvement plans as needed<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Maximize revenue generation to reach long and short term financial projects (i.e. data collection for billable\/non-billable hours, forecasting, budgeting, etc.)<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Selecting, training, developing, and managing performance of direct reports and their associates; including planning and assigning work for staff in accordance with the organization\u2019s policies and applicable legal requirements<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Manage and review operational reports (Attendance adherence, PFP, Client scorecard, Metrics management reports)<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Create and maximize relationships with client partners<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Provide leadership and guidance to direct reports to ensure consistent administration of company policies and standards; define and implement any corrective actions needed to meet operational performance<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Conduct regular one-on-ones with direct reports to review individual performance, the performance of their team and offer on-going developmental coaching<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Create a positive work environment through employee engagement; resolve employee relation issues in a professional and timely manner<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in cross functional meetings to review information received from operational support functions - Training, HR, Quality, WFM, TA. - and partner to define action plans that resolve issues and drive continuous improvement<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Implement best practices and over-deliver for clients, drive consistent performance, evaluate staffing needs, with input from BD and Client and make adjustments to meet changing requirements<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Attend business reviews with the client<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Handle a team of team leaders<\/p><p>\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0<\/h2><p>\u2022 Associate&#39;s Degree in related field with more than seven years of experience (with at least two years of Progressive Management Experience) preferred<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Call center experience preferred<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrated ability to coach and develop action plans, which maximize performance, and provide effective feedback<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrated ability to analyze and improve work processes; establish a course of action for self and others to accomplish a specific goal<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Work well under pressure and follow through on items to completion while maintaining professional demeanor<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Excellent communication skills, both written and verbal. Ability to effectively present information to internal and external associates<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrated ability to organize and prioritize projects in a fast-paced and deadline-oriented business environment<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrated ability to mentor, coach and provide direction to a team of employees<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Willingness to work a flexible schedule<\/p><p>\u00a0\u00a0\u00a0<\/p><h2>Career Framework Role\u00a0<\/h2><p>Manages professional employees and\/or supervisors or supervises large, complex technical or business support or production operations team(s).\u00a0 Is accountable for the performance and results of a team within own discipline or function.\u00a0 Receives assignments in the form of objectives and determines how to use resources to meet schedules and goals.\u00a0 Adapts departmental plans and priorities to resolve operational challenges. \u00a0Decisions are guided by policies, procedures and business plan; receives guidance from senior manager and\/or director.\u00a0 Provides technical guidance to employees, colleagues and\/or customers.\u00a0 Has accountability for results in terms of costs, strategies and employees.<\/p><p>\u00a0\u00a0\u00a0<\/p><h2>Disclaimer\u00a0\u00a0<\/h2><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p><br \/><p><b>Concentrix is an equal opportunity employer<\/b><\/p><p><i>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/i><\/p>\",\"ats_external_id\":\"R1766016\",\"location\":\"Iasi\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-12T20:50:29.585+08:00\",\"created_at\":\"2026-09-22T00:04:41.096+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNjQ3OA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ROU-Iasi---1-Palat-Street\/Operations-Manager--Italian---English-_R1766016\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"language\":[],\"location\":{\"city\":\"Iasi\",\"state\":null,\"country\":{\"wid\":\"f2e609fe92974a55a05fc1cdc2852122\",\"iso2\":\"RO\",\"iso3\":\"ROU\",\"descriptor\":\"Romania\",\"iso_numeric\":\"642\"},\"postal_code\":\"700019\",\"primary_location\":{\"id\":\"RO-IAS-PALAT-01\",\"wid\":\"8e0a004f044c101d479f4a6c1fb80000\",\"descriptor\":\"ROU Iasi - 1 Palat Street\"}},\"languages\":null,\"recruiter\":{\"email\":{\"wid\":\"e98ace25b06f1003baefba75ea920001\",\"address\":\"maria.harcau@concentrix.com\"},\"last_name\":\"Laza\",\"first_name\":\"Maria\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"}],\"recruiters\":[{\"id\":\"102627735\",\"wid\":\"c5682ed6077b10155e695519d2ae0003\",\"descriptor\":\"Maria Laza (102627735)\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC0604\",\"wid\":\"f9af6d72609801986e9540fc4f0676e2\",\"descriptor\":\"Operations Manager I\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-387765\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ROU-Iasi---1-Palat-Street\/Operations-Manager--Italian---English-_R1766016\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ROU-Iasi---1-Palat-Street\/Operations-Manager--Italian---English-_R1766016\/apply\",\"job_requisition_id\":\"R1766016\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"wid\":\"8515c2a56acd101654a8e53937b70003\",\"address\":\"madalina.podaru@concentrix.com\"},\"last_name\":\"Podaru\",\"first_name\":\"Madalina\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1766016\",\"wid\":\"978e0b007326102ff8eaf0b933c70000\",\"descriptor\":\"R1766016 Operations Manager (Italian & English) (Evergreen) (Open)\"},\"recruiter_group\":[{\"email\":{\"wid\":\"e98ace25b06f1003baefba75ea920001\",\"address\":\"maria.harcau@concentrix.com\"},\"last_name\":\"Laza\",\"first_name\":\"Maria\"}],\"requisition_type\":null,\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_8A\",\"wid\":\"0227dc387a0901a4dc9568e6e065fa34\",\"descriptor\":\"Grade 8A\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":null,\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"1011\",\"campaign_id\":\"26477\",\"campaign_title\":\"Recruiter II R1765224\",\"campaign_type\":\"job_application\",\"job_title\":\"Recruiter II\",\"street\":\"PER Lima - Avenida El Camino Real N195 Calle Santa Luisa\",\"address\":\"PER Lima - Avenida El Camino Real N195 Calle Santa Luisa\",\"city\":\"Lima\",\"state\":\"Lima\",\"postal_code\":\"1000\",\"region\":null,\"country\":\"Peru\",\"short_description\":\"The Recruiter ensures that staffing requirements are met to identify, attract and onboard top talent to efficiently and effectively meet dynamic business needs.  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They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/span><\/p>\",\"ats_external_id\":\"R1765224\",\"location\":\"Lima, Lima\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-12T20:50:29.247+08:00\",\"created_at\":\"2026-09-22T00:04:39.805+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNjQ3Nw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PER-Lima---Avenida-El-Camino-Real-N195-Calle-Santa-Luisa\/Recruiter-II_R1765224\/apply\",\"head_count\":\"4\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Talent Acquisition\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"3111d2648c3d101ac0bb1994ba0d0000\",\"descriptor\":\"Concentrix BPO Consulting Peru S.A.C.\",\"reference_id\":\"WPE02\",\"organization_reference_id\":\"WPE02\"},\"language\":[],\"location\":{\"city\":\"Lima\",\"state\":\"Lima\",\"country\":{\"wid\":\"0eb156ca580c4db786a7894bdaa77450\",\"iso2\":\"PE\",\"iso3\":\"PER\",\"descriptor\":\"Peru\",\"iso_numeric\":\"604\"},\"postal_code\":\"1000\",\"primary_location\":{\"id\":\"PE-LIM-SANLU-01\",\"wid\":\"071c55911ca81018377751ee0d690000\",\"descriptor\":\"PER Lima - 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The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. \\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p><b>Forward Deployed Engineer (FDE) \u2013 Salesforce Agentforce<\/b><\/p><p><b>About the Role<\/b><\/p><p>Forward Deployed Engineer (FDE) build team turns the enterprise&#39;s highest-value AI opportunities into production reality, partnering with US-based FDEs to deliver solutions across lines of business. As an Engineer, AI, you will build and deliver production-grade AI agents and solutions leveraging <b>Salesforce Agentforce, <\/b>leveraging LLM APIs, Prompt templates, agentic workflows, and Retrieval-Augmented Generation (RAG) \u2014 that drive employee productivity, process optimization, and smarter decision-making. 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129\",\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"postal_code\":\"8020\",\"region\":\"Catalunia\",\"country\":\"Spain\",\"short_description\":\" .\",\"long_description\":\"<p><b>Experience the power of a game-changing career<\/b>\u00a0<\/p><br \/><p>Want to be part of an innovative and growing team? We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries.\u00a0<\/p><br \/><p>If you\u2019re looking to grow and be inspired, as a<b> Technical Support Advisor in Barcelona (On-site)<\/b>, you will be part of our team of game-changers who are powering the brands of the future in the fashion industry.\u00a0<\/p><br \/><p><b>Career growth and personal development\u00a0<\/b><\/p><br \/><p>This is a great opportunity to experience the power of what\u2019s next and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed.\u00a0<\/p><br \/><p><b>What you will do in this role\u00a0<\/b><\/p><br \/><p>In everything we do, we believe in doing right by and for people \u2013 our clients, their customers, our people, our community, and our planet.\u00a0<\/p><br \/><p>As a <b>Technical Support Advisor<\/b> on our team, you will:\u00a0<\/p><br \/><p>- Act as the first point of contact for dealers and end users, handling phone and email inquiries in real time<\/p><p>- Troubleshoot technical issues and provide timely accurate resolutions<\/p><p>- Educate customers on product usage, updates, and best practices<\/p><p>- Create and manage support tickets to ensure proper tracking and resolution<\/p><p>- Collaborate with internal teams to resolve complex or escalated cases<\/p><p>- Maintain accurate customer records and documentation in internal systems<\/p><br \/><br \/><p><b>Your qualifications<\/b><\/p><br \/><p>We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.\u00a0<\/p><br \/><p><b>Concentrix is a great match if you:\u00a0<\/b><\/p><br \/><p>- Are proficient or bilingual in German plus an advanced level of English\u00a0<br \/>- Have good disposition to work in a customer service environment\u00a0<br \/>- Have customer care skills \u2013 ability to listen to and understand the customers\u2019 need\u00a0<br \/>- 2 year experience in Customer service or Technical Support area<br \/>- Can take ownership of, and progress calls to resolution or to escalate call to resolution\u00a0<\/p><br \/><p>Don\u2019t meet every requirement? No worries. We\u2019re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don\u2019t check every box, we still encourage you to apply. We\u2019ll do our best to match you with the right job, whether it\u2019s this one or another role.<\/p><br \/><p><b>What\u2019s in it for you\u00a0<\/b><\/p><p>We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. That\u2019s why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for our teams, our customers, and YOU.\u00a0<\/p><br \/><p>In this role, we offer benefits that help support your unique lifestyle:\u00a0<\/p><p>- Full-time 39 hours\/week permanent contract<br \/>- Schedule: Monday to Friday, 09:00 - 18:00<br \/>- Salary package: \u20ac20,500 gross\/year &#43; up to \u20ac2,000 gross\/year in bonus<br \/>- Central office location in Barcelona\u00a0<br \/>- Full paid training on the company and the project you&#39;ll be working on\u00a0<br \/>- Career development programs, specialized courses\u00a0<\/p><p><b>Experience the best version of you!\u00a0<\/b><\/p><br \/><p>At Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.\u00a0<\/p><br \/><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d\u00a0<\/p><br \/><p>Concentrix is an equal opportunity employer\u00a0<\/p><p>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/p><p>R1766096<\/p>\",\"ats_external_id\":\"R1766096\",\"location\":\"Barcelona, Catalunia\",\"job_type\":\"full_time\",\"salary\":\"1708.33\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-10-15T12:08:59.327+02:00\",\"created_at\":\"2026-09-21T22:03:50.208+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMTA0?\",\"apply_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMTA0\/apply?\",\"head_count\":\"300\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"organization_reference_id\":\"WES05\"},\"location\":{\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"country\":{\"wid\":\"bd34c524a6a04ae6915f5d96fa086199\",\"iso2\":\"ES\",\"iso3\":\"ESP\",\"descriptor\":\"Spain\",\"iso_numeric\":\"724\"},\"postal_code\":\"8020\",\"primary_location\":{\"id\":\"ES-BAR-SELVA-01\",\"wid\":\"e3ece62c945d101d479c643715ac0000\",\"descriptor\":\"ESP Barcelona - 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speaking) - Onsite MA05\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-spain\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"1\",\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"0\",\"auto_call\":\"0\",\"on_erp_listing\":null,\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"1014\",\"campaign_id\":\"26450\",\"campaign_title\":\"Professional I, WFM Planning &amp; Scheduling R1764692\",\"campaign_type\":\"job_application\",\"job_title\":\"Capacity Manager\",\"street\":\"NLD Rotterdam - Weena 505\",\"address\":\"NLD Rotterdam - Weena 505\",\"city\":\"Rotterdam\",\"state\":null,\"postal_code\":\"3013AL\",\"region\":null,\"country\":\"Netherlands\",\"short_description\":\"\",\"long_description\":\"<p><b>Capacity Manager bij Concentrix<\/b><\/p><br \/><p>Als <b>Capacity Manager<\/b> ben jij de strategische en tactische regisseur van onze personele capaciteit. Je bent de functionele spil in de WFM-keten: van de langetermijnforecast tot de overdracht naar planning en real-time sturing. Jij zorgt dat onze klantteams op ieder moment over precies de juiste bezetting en vaardigheden beschikken.<\/p><br \/><p>In deze rol opereer je als een <b>taakvolwassen, zelfstandig adviseur en sparringpartner<\/b> voor Operations, Klantteam Management en onze opdrachtgevers. Je levert niet alleen analyses en scenario\u2019s op, maar neemt proactief stelling, daagt stakeholders inhoudelijk uit en stuurt het WFM-proces functioneel aan om afspraken te borgen.<\/p><br \/><p><b>Wat ga je doen?<\/b><\/p><br \/><p>Met een vooruitziende blik (van circa 2 weken tot 15 maanden vooruit) vertaal je klantverwachtingen, volumeprognoses en historische trends naar een sluitend capaciteitsplan. Je overziet de hele keten: poolbeheer, in- en uitstroom, verzuim, verlof en werkplekbehoefte.<\/p><br \/><p>Je wacht niet af, maar signaleert knelpunten vroegtijdig en regisseert de oplossing. Zie je overschotten, tekorten of schommelingen in verzuim ontstaan? Dan reken je direct &#39;what-if&#39;-scenario\u2019s door en presenteer je voldragen adviezen op tactisch en strategisch niveau. <\/p><br \/><p>Daarnaast geef je functionele sturing aan Schedulers en (Senior) Real Time Managers, zodat de uitgangspunten van het capaciteitsplan naadloos worden vertaald naar de dagelijkse operatie.<\/p><br \/><p><b>Jouw belangrijkste verantwoordelijkheden:<\/b><\/p><br \/><ul><li><b>Regie op het capaciteitsplan:<\/b> zelfstandig opstellen en beheren van het capaciteitsplan voor meerdere accounts\/klantteams over de middellange en lange termijn.<\/li><li><b>Functionele aansturing WFM-keten:<\/b> locatieoverstijgend sturen op de aansluiting tussen capaciteitsplanning, roosterplanning (Scheduling) en dagelijkse bijsturing (Real Time Management).<\/li><li><b>Proactief &amp; zelfstandig adviseren:<\/b> Het management, Operations en externe opdrachtgevers gevraagd en ongevraagd adviseren over dienstinrichting, blenden van skills\/kanalen en efficiencyverhoging.<\/li><li><b>Scenario- en &#39;what-if&#39;-analyses:<\/b> Doorrekenen van beleidswijzigingen, acties, afwijkend verkeer en seizoenspieken, inclusief impact op kosten, FTE en servicelevels.<\/li><li><b>Grip op de pool:<\/b> Bewaken en forecasten van verzuim, verloop, shrinkage en contracturen; tijdig concrete wervingsopdrachten uitzetten richting Recruitment.<\/li><li><b>Balans bewaken:<\/b> Zorgen voor een gezonde balans tussen klantdoelstellingen, operationele kosten en een evenwichtig verlof- en beschikbaarheidsbeleid voor de medewerkers.<\/li><\/ul><br \/><p><b>Wie ben jij?<\/b><\/p><br \/><p>Jij bent een stevige persoonlijkheid die zelfstandig opereert en van nature eigenaarschap toont. Cijfers en complexe datasets zijn voor jou gesneden koek, maar jouw echte kracht ligt in de <b>vertaling naar de business<\/b>. Je hebt een hoge mate van organisatiesensitiviteit: je weet belangen te verbinden, maar durft ook een kritische spiegel voor te houden en tegendruk te geven wanneer de operatie dreigt vast te lopen.<\/p><br \/><p><b>Wat breng je mee?<\/b><\/p><br \/><ul><li><b>Werk- en denkniveau:<\/b> Hbo- of wo-werk- en denkniveau.<\/li><li><b>Ervaring:<\/b> aantoonbare ervaring binnen capaciteitsmanagement, tactische workforce management of strategische personeelsplanning (bij voorkeur binnen klantcontact of een dynamische service-omgeving).<\/li><li><b>Zelfstandigheid &amp; advieskracht:<\/b> ervaring met het zelfstandig adviseren en be\u00efnvloeden van management en externe stakeholders op tactisch\/strategisch niveau.<\/li><li><b>Tooling &amp; Data:<\/b> specialistische kennis van dataverwerking en modellering in <b>Excel<\/b> en sterke presentatievaardigheden in <b>PowerPoint<\/b>. Ervaring met toonaangevende WFM-software (zoals Verint, Genesys, Teleopti of vergelijkbaar).<\/li><li><b>Talen:<\/b> Uitstekende communicatieve vaardigheden in zowel het <b>Nederlands<\/b> als het <b>Engels<\/b>.<\/li><\/ul><br \/><p><b>Hybride werken met \u00e9chte verbinding:<\/b><\/p><br \/><p>We geloven in de flexibiliteit van thuiswerken, maar vinden persoonlijk contact en een sterke teamdynamiek minstens zo belangrijk. Daarom ontmoeten we elkaar minimaal 2 dagen per week op kantoor. Zo sparren we makkelijker, houden we de lijnen kort en bouwen we samen aan een hechte organisatie.<\/p><br \/><p><b>Wat bieden wij jou?<\/b><\/p><br \/><p>Een sleutelpositie met veel autonomie, waarin jouw visie en besluiten direct merkbaar zijn in onze operatie en resultaten. Je krijgt volop ruimte voor eigen initiatief en ondernemerschap binnen een informele, resultaatgerichte en internationale organisatie.<\/p><br \/><ul><li>Een passend salaris van <b>\u20ac3.850,- tot \u20ac5.000, bruto <\/b>per maand op basis van 40 uur, afhankelijk van jouw ervaring en expertise.<\/li><li>Een contract voor <b>32 tot 40 uur per week<\/b>.<\/li><li>Een modern <b>hybride werkmodel<\/b> (flexibel werken vanuit huis en op kantoor).<\/li><li>Goede secundaire voorwaarden, waaronder <b>25 vakantiedagen<\/b>, pensioenregeling en reiskostenvergoeding.<\/li><li>Ruime mogelijkheden voor professionele ontwikkeling, WFM-certificeringen en doorgroeikansen.<\/li><\/ul><br \/><p><b>Waarom Concentrix?<\/b><\/p><br \/><p>Bij Concentrix geloven we in taakvolwassenheid: wij geven je het vertrouwen, de kaders en de vrijheid om jouw stempel te drukken op onze WFM-dienstverlening. Geen micro-management, maar een rol waarin jij als vakexpert aan het roer staat van een optimale balans tussen mensen, middelen en resultaat.<\/p><br \/><p><b>Klaar om de regie te pakken?<\/b><\/p><br \/><p>Solliciteer direct via de button of neem contact op met Patrick Buitendam (Senior Recruiter) via patrick.buitendam&#64;concentrix.com of 06 13 79 08 69 voor meer informatie over de functie.<\/p>\",\"ats_external_id\":\"R1764692\",\"location\":\"Rotterdam\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-12T20:50:16.040+08:00\",\"created_at\":\"2026-09-21T20:07:57.542+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNjQ1MA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/NLD-Rotterdam---Weena-505\/Capacity-Manager_R1764692\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Planning & Scheduling\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"5a03f0bff16e101ac0bcd9fee7f20000\",\"descriptor\":\"Concentrix Nederland B.V.\",\"reference_id\":\"WNL07\",\"organization_reference_id\":\"WNL07\"},\"language\":[],\"location\":{\"city\":\"Rotterdam\",\"state\":null,\"country\":{\"wid\":\"9696868b09c64d52a62ee13b052383cc\",\"iso2\":\"NL\",\"iso3\":\"NLD\",\"descriptor\":\"Netherlands\",\"iso_numeric\":\"528\"},\"postal_code\":\"3013AL\",\"primary_location\":{\"id\":\"NL-ROT-WEENA-01\",\"wid\":\"b2d8dc058e59101d4798d92756fb0000\",\"descriptor\":\"NLD Rotterdam - 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Giga Tower,10th,11th,19th Flr\",\"address\":\"PHL Quezon City - Giga Tower,10th,11th,19th Flr\",\"city\":\"Quezon City\",\"state\":\"National Capital Region\",\"postal_code\":\"1110\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Credit Review Analyst is responsible for evaluating new and existing customer accounts to establish appropriate credit limits and terms. This role involves reviewing sales orders for release within a dynamic technology organization. Working in a fast-paced environment, the analyst collaborates closely with the Accounts Receivable (AR) team, sales organization, and customers to gather necessary information, maximizing revenue potential while effectively managing credit risk.\",\"long_description\":\"<p><b>What You&#39;ll Do:<\/b><\/p><ul><li>Credit Evaluation and Analysis: Evaluate new and existing customer accounts to determine suitable credit limits and terms, including analyzing financial statements for credit requests. Document analyses and provide justifications for credit decisions.<\/li><li>Order Review and Release: Manage a portfolio of accounts with varying complexity, reviewing and releasing sales orders according to established guidelines.<\/li><li>Collaboration and Communication: Work autonomously or in team settings on strategic initiatives and projects as assigned by management, ensuring clear communication with the AR team, sales organization, and customers.<\/li><\/ul><p>\u00a0<\/p><p><b>What We&#39;re Looking For:<\/b><\/p><ul><li>1 to 3 years of relevant experience in credit analysis or a related field.<\/li><li>Ability to follow instructions and seek clarification when necessary.<\/li><li>Proficient in using common office equipment and basic data entry.<\/li><li>Strong attention to detail with a focus on accuracy and efficiency.<\/li><li>Clear communication skills, both verbal and written, in English and other local\/regional languages.<\/li><li>Excellent organizational and time management skills, with a commitment to completing tasks.<\/li><li>Adaptability to change and ability to manage stress and pressure in high workload situations.<\/li><li>Commitment to maintaining social, ethical, and organizational standards in all business activities.<\/li><li>Ability to multitask effectively and maintain confidentiality regarding sensitive information.<\/li><li>Strong relationship-building skills with colleagues and clients, demonstrating sensitivity to the needs and concerns of others.<\/li><li>Quick learner with the ability to adapt to new systems and technologies.<\/li><li>Basic proficiency in relevant computer systems and applications, including Microsoft Office (Outlook, Word, Excel).<\/li><li>Basic skills in financial statement analysis and interpretation.<\/li><li>Team-oriented mindset with the ability to contribute effectively.<\/li><\/ul><p>\u00a0<\/p><p><b>Work Location &amp; Setup:<\/b><\/p><p>\u00a0<\/p><ul><li><b>Office Location:<\/b> Giga Tower, Tera Drive, Bridgetowne Business Park, Ugong Norte, Quezon City, 1110 Metro Manila, Philippines<\/li><li>Accessibility to public transportation and prime commercial spots within North Metro Manila.<\/li><\/ul><br \/>\",\"ats_external_id\":\"R1765933\",\"location\":\"Quezon City, National Capital Region\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-12T20:48:54.085+08:00\",\"created_at\":\"2026-09-21T20:07:46.722+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80MzA4MA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City---Giga-Tower10th11th18th19th-Flr\/Credit-Review-Analyst_R1765933\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"B2B Sales\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"language\":[],\"location\":{\"city\":\"Quezon City\",\"state\":\"National Capital Region\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"1110\",\"primary_location\":{\"id\":\"PH-QUE-GIGAT-01\",\"wid\":\"eeb3325b73e5018f5c822a84a7235f03\",\"descriptor\":\"PHL Quezon City - 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Ax\u00e9s sur les solutions, propuls\u00e9s par la technologie et guid\u00e9s par l\u2019intelligence des donn\u00e9es, nous combinons des analyses exclusives, une expertise sectorielle approfondie et des solutions technologiques de pointe pour accompagner la transformation des entreprises.<\/p><p>\u00a0<\/p><p>Notre mission est d\u2019aider nos clients \u00e0 devenir des partenaires plus simples, plus efficaces et plus agr\u00e9ables avec lesquels travailler, interagir et r\u00e9aliser des transactions. Pr\u00e9sents dans plus de 70 pays, nous offrons des opportunit\u00e9s de carri\u00e8re stimulantes et attirons les meilleurs talents \u00e0 travers le monde.<\/p><p>Nos collaborateurs, que nous appelons nos <i>game-changers<\/i>, s\u2019investissent chaque jour pour cr\u00e9er des exp\u00e9riences exceptionnelles. Nous sommes fiers d\u2019\u00eatre r\u00e9guli\u00e8rement r\u00e9compens\u00e9s par des distinctions telles que <b>\u00ab World&#39;s Best Workplaces \u00bb<\/b>, <b>\u00ab Best Companies for Career Growth \u00bb<\/b> et <b>\u00ab Best Company Culture \u00bb<\/b>.<\/p><p>\u00a0<\/p><h1><b>Vos missions :<\/b>\u00a0<\/h1><p>\u00a0<\/p><p><b>Partenaire strat\u00e9gique pour vos clients<\/b> &#x1f91d;\u00a0<\/p><ul><li>Collaborez \u00e9troitement avec les \u00e9quipes op\u00e9rationnelles pour devenir un conseiller de confiance.\u00a0<\/li><li>Pilotez les relations strat\u00e9giques avec vos clients, en comprenant leurs besoins et en proposant des solutions adapt\u00e9es.\u00a0<\/li><\/ul><p>\u00a0<\/p><p><b>Catalyseur de croissance <\/b>&#x1f4c8;\u00a0<\/p><ul><li>Identifiez et exploitez des opportunit\u00e9s d\u2019upsell et de cross-sell pour d\u00e9velopper le chiffre d\u2019affaires et fid\u00e9liser les clients.\u00a0<\/li><li>Co-construisez des strat\u00e9gies avec vos clients pour r\u00e9pondre \u00e0 leurs besoins futurs.\u00a0<\/li><\/ul><p>\u00a0<\/p><p><b>Gestion budg\u00e9taire et financi\u00e8re <\/b>&#x1f4b0;\u00a0<\/p><ul><li>Suivez et analysez les performances financi\u00e8res des projets dont vous avez la charge.\u00a0<\/li><li>Proposez des plans d\u2019optimisation pour am\u00e9liorer la rentabilit\u00e9 tout en garantissant une qualit\u00e9 de service irr\u00e9prochable.\u00a0<\/li><\/ul><p>\u00a0<\/p><h1><b>Profil recherch\u00e9 :<\/b>\u00a0<\/h1><ul><li>Dipl\u00f4m\u00e9 d\u2019une grande \u00e9cole de commerce ou d&#39;ing\u00e9nieur, avec une exp\u00e9rience d&#39;au moins 3 ans en consulting ou dans une fonction commerciale.\u00a0<\/li><li><b>D\u00e9veloppement commercial :<\/b> Ma\u00eetrise des techniques d\u2019upsell et de cross-sell.\u00a0<\/li><li><b>Analyse financi\u00e8re :<\/b> Aptitude \u00e0 g\u00e9rer des budgets et \u00e0 suivre les KPIs.\u00a0<\/li><li><b>Langues :<\/b> Anglais et fran\u00e7ais bilingue<\/li><li><b>Go\u00fbt pour l&#39;aventure :<\/b> Vous appr\u00e9ciez les voyages et les \u00e9changes multiculturels. Ce poste vous offrira l\u2019opportunit\u00e9 de rencontrer nos \u00e9quipes op\u00e9rationnelles et nos clients \u00e0 travers toute la r\u00e9gion FR : France, Maroc, Alg\u00e9rie, Tunisie, B\u00e9nin, C\u00f4te d\u2019Ivoire, S\u00e9n\u00e9gal, Madagascar, et \u00cele Maurice. Ces <b>d\u00e9placements <\/b>repr\u00e9sentent environ<b> 20 % de votre temps de travail<\/b>.\u00a0<\/li><li>Une app\u00e9tence pour le secteur des m\u00e9dias est appr\u00e9ci\u00e9e<\/li><\/ul><p>\u00a0<\/p><p><b>Pourquoi nous rejoindre ?<\/b>\u00a0<\/p><ul><li><b>Environnement stimulant :<\/b> Accompagner des clients strat\u00e9giques dans un contexte international.\u00a0<\/li><li><b>Accompagnement sur mesure :<\/b> Programmes de formation avanc\u00e9s pour d\u00e9velopper vos comp\u00e9tences en gestion et leadership.\u00a0<\/li><\/ul><p>\u00a0<\/p><p><b>Un \u00e9quilibre entre travail et bien-\u00eatre &#x1f331;<\/b>\u00a0<\/p><ul><li>Profitez de deux jours de t\u00e9l\u00e9travail par semaine apr\u00e8s une p\u00e9riode d\u2019int\u00e9gration.\u00a0<\/li><li>Acc\u00e9dez gratuitement \u00e0 notre salle de sport, ouverte de 7h \u00e0 22h.\u00a0<\/li><\/ul><p>\u00a0<\/p>\",\"ats_external_id\":\"R1762417\",\"location\":\"Paris\",\"job_type\":\"full_time\",\"salary\":\"4166.67\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-10-19T20:08:56.502+08:00\",\"created_at\":\"2026-09-21T18:12:44.608+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNjQ0Mg?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/FRA-Paris---3-rue-dHeliopolis-Conseil\/Responsable-de-Comptes--secteur-mdia-_R1762417\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Sales and Account Management\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"875d4c3c8e77101ac0b3b9176b540000\",\"descriptor\":\"Concentrix Conseil France\",\"reference_id\":\"WFR21\",\"organization_reference_id\":\"WFR21\"},\"location\":{\"city\":\"Paris\",\"state\":null,\"country\":{\"wid\":\"54c5b6971ffb4bf0b116fe7651ec789a\",\"iso2\":\"FR\",\"iso3\":\"FRA\",\"descriptor\":\"France\",\"iso_numeric\":\"250\"},\"postal_code\":\"75017\",\"primary_location\":{\"id\":\"FR-PAR-HELIO-07\",\"wid\":\"0c7cba780b73102d6f580239cc9c0000\",\"descriptor\":\"FRA Paris - 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At Concentrix, we\u2019re looking for passionate game-changers to deliver exceptional customer experiences and tech-based solutions for one of the world\u2019s best-known brands. If you're ready to grow with a Fortune 500 company with an inclusive, award-winning culture, your new career starts here. (Military veterans are encouraged to apply.)<\/p><p><\/p><p><strong>A NEW CAREER POWERED BY YOU<\/strong><\/p><p><\/p><p>Are you looking for a career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging? Would you like to join a Fortune 500 company that earns \u201c<strong>World\u2019s Best Workplaces<\/strong>,\u201d \u201c<strong>Best Company Culture<\/strong>,\u201d and \u201c<strong>Best Companies for Career Growth<\/strong>\u201d awards every year? &nbsp;Then a Tech Support Representative position at Concentrix is the right place for you!<\/p><p>&nbsp;<\/p><p>As a Tech Support Representative, you\u2019ll join an organically diverse team from around the globe where all members contribute to and support each other\u2019s success and wellbeing, proudly united as \u201cgame-changers.\u201d Together, we serve as the intelligent transformation partner for the world\u2019s best-known brands, delivering exceptional customer experiences with tech-powered innovation.<\/p><p><\/p><p><strong>CAREER GROWTH AND PERSONAL DEVELOPMENT<\/strong><\/p><p><br>This is a great opportunity to reimagine an all-new career journey and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, technologies, and ongoing support you\u2019ll need to succeed. Plus, at Concentrix, there\u2019s real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That\u2019s why we offer a range of no-cost learning and leadership development programs designed to set you on your way to the kind of career you\u2019ve always envisioned.<\/p><p><\/p><p><strong>WHAT YOU WILL DO IN THIS ROLE&nbsp;<\/strong><\/p><p>&nbsp;<\/p><p>As a Tech Support Representative, you will:<\/p><ul><li><p>Greet customers in a courteous, friendly, and professional manner using agreed upon procedures.<\/p><\/li><li><p>Handle inbound calls with Pro Support customers to solve software issues (issues with applications, and operating systems) and hardware issues. <\/p><\/li><li><p>Utilize your resources to perform the appropriate troubleshooting to either resolve the problem or set up a service to replace defective hardware.<\/p><\/li><li><p>Provide top-tier customer service to customers ensuring they understand the solutions we\u2019re working to provide, understand next steps, and feel that their issues have been cared for and that we truly value them as a customer<\/p><\/li><li><p>Meet our efficiency targets in being able to complete these follow-up tasks in a reasonable amount of time to ensure you\u2019re available to handle inbound calls for most of the day<\/p><\/li><li><p>Deliver expert customer experiences\u2026with a smile.<\/p><\/li><\/ul><p><\/p><p><strong>YOUR QUALIFICATIONS<\/strong><\/p><p><\/p><p>Your skills, integrity, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our Tech Support Representative role include:<\/p><ul><li><p>First-rate technical\/customer focus, phone etiquette and work ethic<\/p><\/li><li><p>Strong ability to multi task is a must<\/p><\/li><li><p>Ability to work under pressure with calmness and composure<\/p><\/li><li><p>Strong problem-solving and trouble-shooting skills using operational and diagnostic procedures<\/p><\/li><li><p>Case management experience is an asset<\/p><\/li><li><p>At least 1 year of experience providing technical support<\/p><\/li><li><p>Excellent written communication skills in English<\/p><\/li><li><p>High school or University graduate<\/p><\/li><li><p>Flexible schedule (7 days a week 7:00am-10:00pm EST)<\/p><\/li><li><p>Proficiency in fast-paced multi-tasking<\/p><\/li><li><p>Eagerness to learn new technologies<\/p><\/li><\/ul><p><\/p><p><strong>WHAT\u2019S IN IT FOR YOU<\/strong><\/p><p><\/p><p>One of our company\u2019s Culture Beliefs says, \u201cWe champion our people.\u201d That\u2019s why we invest in our game-changers, our infrastructure, and our capabilities to ensure long-term success for both our teams and our clients. And we\u2019ll invest in YOU to aid in your career path and in your personal development. In this role, you\u2019ll also be provided with:<\/p><ul><li><p>The base salary for this position is $22\/hr. (pay rate will not be below the applicable minimum wage), plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program (EAP), registered retirement savings plan, paid time off and holidays, and paid training days. We accept applications for this position on an ongoing basis.<\/p><\/li><li><p>Paid training (4 weeks of classroom training and 4 weeks of on the job training)&nbsp;and performance-based incentives (potential to earn $120 US based on performance and attendance)<\/p><\/li><li><p>Lucrative employee referral bonus opportunities<\/p><\/li><li><p>Hours of Operation 7 days per week 6am-10pm EST<\/p><\/li><li><p>Health and wellness programs with trained partners to help promote a healthy you<\/p><\/li><li><p>Mentorship programs that support your rewarding career journey&nbsp;<\/p><\/li><\/ul><p><\/p><p><strong>REIMAGINE THE BEST VERSION OF YOU!&nbsp;<\/strong><\/p><p><\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why half a million game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d<\/p><p>&nbsp;<\/p><p><strong>JOB AVAILABILITY<\/strong><\/p><p><\/p><p>We accept applications for this position on an ongoing basis. It is currently for an existing, immediate vacancy; however, we are also considering applications for future opportunities as they arise. We encourage all interested candidates to apply.<\/p><p><br><br><p><strong>Physical and Cognitive Requirements:&nbsp;<\/strong><br>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p><p><br><strong>Equal Opportunity Statement:<\/strong><\/p><p>Concentrix is committed to equal employment opportunity and does not discriminate on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity or expression, age, marital or family status, disability, or any other category protected by provincial human rights legislation.<\/p><p><\/p><p><strong>Reasonable Accommodation Statement:<\/strong><\/p><p>Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.&nbsp;If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"mailto:app.acco@concentrix.com\\\"><u>app.acco@concentrix.com<\/u><\/a>.&nbsp; All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/p><p><\/p><p><strong>Artificial Intelligence (AI):<\/strong><\/p><p>As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/p><p><\/p><p><strong>Work Authorization:<\/strong><\/p><p>Only qualified applicants who are legally authorized to work in Canada will be considered.<\/p><p><\/p><p><strong>For further information on available work provinces and Equal Employment Opportunity as an applicant, please click <\/strong><a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\"><strong><u>HERE<\/u><\/strong><\/a><\/p><p><\/p><p><strong>Exigences physiques et cognitives<br><\/strong><br>L\u2019employ\u00e9 doit r\u00e9guli\u00e8rement utiliser un ordinateur, un clavier, un t\u00e9l\u00e9phone ou un casque d\u2019\u00e9coute, ainsi que d\u2019autres \u00e9quipements de bureau dans le cadre des fonctions essentielles de ce poste. Le travail est g\u00e9n\u00e9ralement de nature s\u00e9dentaire.<br><\/p><p><strong>D\u00e9claration d'\u00e9galit\u00e9 des chances <br><\/strong><\/p><p>Concentrix s'engage en faveur de l'\u00e9galit\u00e9 des chances en mati\u00e8re d'emploi et ne fait aucune discrimination fond\u00e9e sur la race, l'ascendance, le lieu d'origine, la couleur, l'origine ethnique, la citoyennet\u00e9, la croyance, le sexe, l'orientation sexuelle, l'identit\u00e9 ou l'expression de genre, l'\u00e2ge, l'\u00e9tat civil ou familial, le handicap, ou toute autre cat\u00e9gorie prot\u00e9g\u00e9e par la l\u00e9gislation provinciale sur les droits de la personne.<br><\/p><p>&nbsp;<strong>D\u00e9claration d'am\u00e9nagement raisonnable<br><\/strong><\/p><p>Concentrix accueille et encourage les candidatures des candidats en situation de handicap et s'engage \u00e0 offrir un processus de recrutement inclusif.&nbsp;Si vous avez besoin d'un am\u00e9nagement raisonnable pour participer \u00e0 n'importe quelle \u00e9tape du processus de candidature ou d'entrevue, veuillez nous en informer. Les demandes peuvent \u00eatre faites en contactant <a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"mailto:app.acco@concentrix.com\\\">app.acco@concentrix.com<\/a>.&nbsp; Toutes les informations seront trait\u00e9es de mani\u00e8re confidentielle et utilis\u00e9es uniquement pour faciliter votre participation au processus de recrutement.<br><\/p><p><strong>Intelligence artificielle (IA)<br><\/strong><\/p><p>Dans le cadre de notre processus de recrutement, nous pouvons utiliser des outils d'intelligence artificielle (IA) pour aider au tri et\/ou \u00e0 l'\u00e9valuation des candidats. Ces outils pourraient \u00eatre utilis\u00e9s pour \u00e9valuer les CV, les candidatures et d'autres documents soumis afin de nous aider \u00e0 identifier les meilleurs candidats pour le poste. <br><\/p><p><strong>Autorisation de travail<br><\/strong><\/p><p>Seuls les candidats qualifi\u00e9s l\u00e9galement autoris\u00e9s \u00e0 travailler au Canada seront consid\u00e9r\u00e9s. <strong><br><br>Pour plus d'informations sur les provinces de travail disponibles et l'\u00e9galit\u00e9 des chances en mati\u00e8re d'emploi en tant que candidat, veuillez cliquer <\/strong><a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\"><strong>ICI<\/strong><\/a><strong>.<\/strong><\/p><\/p>\",\"ats_external_id\":\"CA-req-49c6d9f78de791a6\",\"location\":null,\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":null,\"salary_currency\":null,\"updated_at\":\"2026-10-19T17:58:34.771Z\",\"created_at\":\"2026-09-21T13:29:33.196Z\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix.crew.talkpush.com\/apply\/concentrix\/DAM3M342FDZ1A065ASFFPJBF8VXDTSH1\",\"apply_url\":\"https:\/\/concentrix.crew.talkpush.com\/apply\/concentrix\/DAM3M342FDZ1A065ASFFPJBF8VXDTSH1\",\"head_count\":null,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-crew\",\"internal_job_listing\":null,\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":null,\"enable_onboarding\":null,\"accept_duplicate_applications\":null,\"delay_between_two_applications\":null,\"auto_call\":null,\"on_erp_listing\":null,\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":null,\"relevance_score\":\"1\"},{\"id\":\"1548\",\"campaign_id\":\"1098\",\"campaign_title\":\"Advisor I, Customer Service - Bilingual R1765909\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Representative (Hungarian and Romanian speaking) - On site FA02\",\"street\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"address\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"postal_code\":\"8020\",\"region\":null,\"country\":\"Spain\",\"short_description\":\" \",\"long_description\":\"<p><b>Experience the power of a game-changing career\u00a0<\/b><\/p><p>\u00a0<\/p><p>Want to be part of an innovative and growing team? We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries.\u00a0\u00a0<\/p><br \/><p>If you\u2019re looking to grow and be inspired, as a<b> Customer Service Representative in Barcelona (On site), <\/b>you will be part of our team of game-changers who are powering the brands of the future in tech.\u00a0\u00a0<\/p><br \/><p><b>Career growth and personal development\u00a0<\/b>\u00a0<\/p><br \/><p>This is a great opportunity to experience the power of what\u2019s next and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed.\u00a0\u00a0<\/p><br \/><p><b>What you will do in this role\u00a0<\/b>\u00a0<\/p><br \/><p>As a Customer Service Representative in our team, you will:\u00a0\u00a0<\/p><br \/><p>- Handle calls through CRM agent portal\u00a0<br \/>- Create quotations and orders via SAP system\u00a0<br \/>- Expedite and communicate expected delivery times to customers\u00a0<br \/>- Offer basic product advice to individual customer needs (at least catalogue knowledge)\u00a0<br \/>- Provide first level technical assistance to help customers identify their requirements for products and services\u00a0<\/p><br \/><p><b>Your qualifications\u00a0<\/b>\u00a0<\/p><br \/><p>We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.\u00a0\u00a0<\/p><br \/><p><b>Concentrix is a great match if you:\u00a0<\/b>\u00a0<\/p><br \/><p>- Have a proficient or bilingual level of Hungarian and Romanian, and advanced English<br \/>- Are minimum a high school graduate\u00a0<br \/>- Have an interest in the technical field and a willingness to stay in the project for at least 2 years is of great importance\u00a0<br \/>- Are customer oriented, have excellent communication skills and have a commercial attitude and awareness\u00a0<br \/>- Have a business mindset will help you engage better with your contacts\u00a0<\/p><p>Don\u2019t meet every requirement? No worries. We\u2019re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don\u2019t check every box, we still encourage you to apply. We\u2019ll do our best to match you with the right job, whether it\u2019s this one or another role. \u00a0<br \/>\u00a0<\/p><p><b>What\u2019s in it for you\u00a0<\/b>\u00a0<\/p><br \/><p>We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. That\u2019s why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for our teams, our customers, and YOU.\u00a0\u00a0<\/p><br \/><p>In this role, we offer benefits that help support your unique lifestyle:\u00a0\u00a0<\/p><br \/><p>- Full time 39 hours\/week temporary contract, Monday to Friday from 7:30 to 16:30<\/p><p>- Salary: 19.623\u00a0euros gross\/year up to 4.000 euros gross\/year bonus\u00a0<\/p><p>- Great office location in Barcelona\u00a0<\/p><p>- Full paid training about the company and the project you will be working on\u00a0\u00a0<\/p><p>- Career development program and specialized courses\u00a0<\/p><br \/><p><b>Experience the best version of you!\u00a0<\/b>\u00a0<\/p><p>At Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.\u00a0\u00a0<\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d\u00a0<\/p><br \/><p><b>Concentrix is an equal opportunity employer\u00a0<\/b>\u00a0<\/p><p><i>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. 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We partner with ambitious, progressive executives around the world to future-proof their business and stay ahead of the competition and customer expectations.\u00a0<\/h3><br \/><h3><\/h3><h3><b>Role and KEY Responsibilities <\/b><\/h3><h3>\u00b7 Provide troubleshooting support for all Tier one and Tier two escalations and coordination for all global inbound and outbound systems and call routing issues.<\/h3><h3>\u00b7 Participate in Rapid Response calls to minimize system downtime and provide regular updates to senior management.<\/h3><h3>\u00b7 Recognize and initiate escalation for all system difficulties, including switch and ACD systems, routing systems, and Tier One production impacting tool outages inclusive of client communication.<\/h3><h3>\u00b7 Document all incidents using the service management suite and notify impacted stakeholders.<\/h3><h3>\u00b7 Manage call volume and labor resources for inbound\/outbound call centers, while maintaining and exceeding Organization\u2019s and client goals and expectations.<\/h3><h3>\u00b7 Monitor designated call centers through various internal and external platforms, instituting timely and efficient communication to verify allocation settings, queue settings, overflow targets, media events, and transcription campaigns.<\/h3><h3>\u00b7 Monitor toll free call routing plans using a variety of routing platforms provided by various carriers.<\/h3><h3>\u00b7 Recommend and implement queue, DNIS priority and holdout adjustments through the various network carrier platforms and switch packages ensuring to achieve established goals.<\/h3><h3>\u00b7 Analyze and monitor statistical information in a timely manner to achieve proper call allocation goals, reforecasting demand and staffing.<\/h3><h3>\u00b7 Recommend strategies to Operations for improved labor utilization and key performance indicators<\/h3><h3>\u00b7 Review and work TTs assigned to the WFM team that require real-time assistance to different stakeholders<\/h3><h3>\u00b7 Agent skilling (workgroup or queue membership concepts), multi-skill routing sets (the concept of Forecast groups, staff groups, and intent routing)<\/h3><h3>\u00b7 Queue Performance Reporting and Actions Taken<\/h3><h3>\u00b7 Interval Productivity reporting and ROCC(offshore) Helpdesk<\/h3><h3>\u00b7 Review and process VTO\/PTO\/OT\/Non-Prod time requests in real-time<\/h3><h3>\u00b7 Intraday real time monitoring of service levels for all queues at all sites 24\/7\/365<\/h3><h3><\/h3><h3><\/h3><br \/><h3><b>Key Skills &amp; Knowledge<\/b><\/h3><h3>\u00b7 Aspect\/IEX WFM \u2013 and other Workforce Scheduling tools. (Admin, setup, use, updated, edits, reporting<\/h3><h3>\u00b7 Good Communication Skill<\/h3><h3>\u00b7 MS Office \u2013 Excel, PowerPoint, Word, Access, Outlook, etc.<\/h3><h3>\u00b7 InContact\/Oracle \u2013 ACD and other ACD platforms to support multi-channel Environment \u2013 (Voice\/Chat\/Email\/SMS)<\/h3><h3>\u00b7 3&#43; years\u2019 Workforce Experience (RTA or greater)<\/h3><h3>\u00b7 1&#43; years\u2019 experience working with tools or equivalent counterparts<\/h3><h3>\u00b7 Bachelor&#39;s degree in related field from a four-year college or university program<\/h3><h3>\u00b7 Basic knowledge of the call center industry.<\/h3><h3>\u00b7 Basic understanding of the financial impact of all decisions made within the Command Center (i.e.; system downtime; overtime; home early; utilization; percent answered; etc.).<\/h3><h3>\u00b7 Knowledge of ACD and Call Center Workforce applications - preferred.<\/h3><h3>\u00b7 Strong oral and written communication skills.<\/h3><h3>\u00b7 Proficient in Microsoft Office.<\/h3><h3>\u00b7 Ability to multi-task, prioritize, and meet timelines of deliverables.<\/h3><h3>\u00b7 Self-starter, sense of urgency, and works well under pressure.<\/h3><h3>\u00b7 High attention to detail, sense of professionalism and ability to develop relationships<\/h3><h3><\/h3><h3>QUALIFICATIONS : Graduate<\/h3><h3><\/h3><h3>Disclaimer:-<\/h3><h3>&#39;Neither Concentrix nor any authorized 3rd party who assist with our recruitment process, ever ask candidates for \u2018recruitment\u2019, \u2018processing\u2019 or any other kind of fees in exchange for offer letters from Concentrix. 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Das trifft sich gut!<br \/><\/strong>Den Rest bringen wir dir bei. Starte jetzt im Kundenservice &ndash; auch ohne Erfahrung.<\/p>\\n<p><strong>Das Wichtigste zuerst<\/strong><\/p>\\n<ul>\\n<li>Basis: 13,90 &euro; brutto\/Stunde<\/li>\\n<li>Zuverdienst durch leistungsorientierte Verg&uuml;tung und\/oder Provision<\/li>\\n<li>Vollzeit oder Teilzeit &ndash; ab 30 Std.\/Woche<\/li>\\n<li>Standort: Schwerin<\/li>\\n<li>Quereinsteiger willkommen!<\/li>\\n<li>Unterst&uuml;tzung durch moderne KI-Tools<\/li>\\n<li><strong> <\/strong>Unbefristeter Arbeitsvertrag&nbsp;<\/li>\\n<\/ul>\\n<div>\\n<p><strong>Dein Alltag<\/strong><\/p>\\n<ul>\\n<li><strong>Bearbeite Anfragen und W&uuml;nsche<\/strong> von Privat- oder Gesch&auml;ftskunden<\/li>\\n<li>Sorge f&uuml;r ein\u202f<strong>optimales Kundenerlebnis<\/strong><\/li>\\n<li><strong>Finde L&ouml;sungen<\/strong> &ndash; auch wenn&rsquo;s mal knifflig wird<\/li>\\n<li><strong>Nutze moderne Tools<\/strong>, die dich smarter und besser machen<\/li>\\n<\/ul>\\n<p>Mal ganz leicht. Mal herausfordernd. Aber immer in Bewegung.<\/p>\\n<\/div>\\n<div>\\n<div>\\n<p><strong>Das sagen unsere Game-Changer<\/strong><br \/><img src=\\\"https:\/\/i.imgur.com\/YiZknAy.png\\\" alt=\\\"\\\" width=\\\"120\\\" height=\\\"20\\\" \/> <br \/>\\\"Die Arbeitsatmosph&auml;re ist sehr angenehm, und ich habe das Gl&uuml;ck, mit freundlichen Kolleginnen und Kollegen zusammenzuarbeiten.\\\"<\/p>\\n<p>Bei uns bist du nicht einfach &bdquo;eine Stimme&ldquo;. Du bist Teil eines Teams, das sich gegenseitig unterst&uuml;tzt.<\/p>\\n<p><strong>Das bringst du mit<br \/><\/strong>Du brauchst keinen perfekten Lebenslauf.<br \/>Was z&auml;hlt:<\/p>\\n<ul>\\n<li>Du besitzt <strong>sehr gute Deutschkenntnisse<\/strong>&nbsp;in Wort und Schrift<\/li>\\n<li>Deine <strong>Kommunikation ist wertsch&auml;tzend<\/strong> und auf Augenh&ouml;he<\/li>\\n<li>Themen wie <strong>Telekommunikation, Energiewesen oder Support <\/strong>wecken dein Interesse<\/li>\\n<li>Du bist <strong>sicher im Umgang mit einem PC<\/strong><\/li>\\n<li><strong>Neue Tools und Technologien <\/strong>sind genau dein Ding<\/li>\\n<li>Du hast Lust mit unserem Team am&nbsp;Standort in Osnabr&uuml;ck&nbsp;zu arbeiten<\/li>\\n<\/ul>\\n<p>Erfahrung im Kundenservice? Super. Aber kein Muss.<\/p>\\n<\/div>\\n<\/div>\\n<p><strong>Benefits<br \/><\/strong>Ein Job sollte deinen einzigartigen Lebensstil unterst&uuml;tzen &ndash; und dich weiterbringen.<br \/>Deshalb bekommst du bei uns:<\/p>\\n<ul>\\n<li>Einen <strong>unbefristeten Arbeitsvertrag.<\/strong><\/li>\\n<li>Eine Anstellung in\u202f<strong>Vollzeit oder Teilzeit <\/strong>(ab\u202f30\u202fStunden pro Woche)<strong> <\/strong>&ndash; wie es f&uuml;r dich am besten passt.<\/li>\\n<li>Mit <strong>bis zu 27 Urlaubstagen<\/strong> sind sowohl kleine als auch gro&szlig;e Auszeiten m&ouml;glich.<\/li>\\n<li>Du startest mit einem <strong>intensiven Vollzeittraining<\/strong>.<\/li>\\n<li>Eine<strong> intensive Einarbeitung<\/strong> mit Mentoren &ndash; sie bringen dir alles bei.<\/li>\\n<li>Regelm&auml;&szlig;ige Coachings, Fresh-Ups und <strong>Aufbautrainings &ndash; unterst&uuml;tzt durch smarte Technologien.<\/strong><\/li>\\n<li><strong>Weiterbildungs- und Karrierem&ouml;glichkeiten<\/strong> und das sogar weltweit.<\/li>\\n<li><strong>Kostenlosen Zugang zu LinkedIn Learning<\/strong> &ndash; f&uuml;r dein Wachstum.<\/li>\\n<li>Eine finanzielle Absicherung durch eine <strong>betriebliche Altersvorsorge<\/strong>.<\/li>\\n<li>Eine attraktive Pr&auml;mie von <strong>600&euro; f&uuml;r jeden neuen Mitarbeiter, den du erfolgreich wirbst<\/strong>.<\/li>\\n<li>Veranstaltungen wie <strong>Standortfeiern, Eiscr&eacute;me-Party und Firmenl&auml;ufe<\/strong>.<\/li>\\n<li>Eine Vielzahl an Online-Shopping-Rabatten.<\/li>\\n<li>Eine von uns <strong>gef&ouml;rderte Mitgliedschaft bei Wellhub<\/strong> und in ausgew&auml;hlten Fitnessstudios.<\/li>\\n<\/ul>\\n<p><strong>Deine Bewerbung<br \/><\/strong>Wenn das alles nach dem perfekten n&auml;chsten Schritt auf deinem Karriereweg klingt, dann m&ouml;chten wir dich kennenlernen.<\/p>\\n<p>So geht&rsquo;s:<\/p>\\n<ol>\\n<li><strong> \\\"Bewerben\\\"-Button klicken<\/strong><\/li>\\n<li><strong>Daten eingeben<\/strong><\/li>\\n<li><strong>Fertig<\/strong><\/li>\\n<\/ol>\\n<p>Wir melden uns in der Regel innerhalb von 4 Werktagen bei dir.<strong>&nbsp;<\/strong><\/p>\\n<p><strong>Du hast noch Fragen? <\/strong>Unser virtueller Assistenten \\\"Dot\\\" steht dir per WhatsApp unter 01525 7294145 oder &uuml;ber den Facebook-Messenger rund um die Uhr zur Verf&uuml;gung.<\/p>\\n<p><strong>Hier arbeitet unser Team<br \/><\/strong>Concentrix Management Holding B.V &amp; Co. KG<br \/>Hopfenbruchweg 6, 19059 Schwerin<\/p>\\n<div>\\n<div>\\n<p><strong>Concentrix&nbsp;setzt sich f&uuml;r Chancengleichheit ein<\/strong>&nbsp;<\/p>\\n<p><em>Wir sind stolz darauf, als ein Team und ein Unternehmen weltweit vereint zu sein. Wir verpflichten uns, allen Bewerbenden gleiche Einstellungschancen einzur&auml;umen und ein Arbeitsumfeld zu schaffen, das frei von Diskriminierung und Bel&auml;stigung ist. Alle unsere Einstellungspraktiken basieren auf den gesch&auml;ftlichen Erfordernissen, den Stellenanforderungen und den beruflichen Qualifikationen, ohne R&uuml;cksicht auf Herkunft, Alter, Geschlechtsidentit&auml;t, sexuelle Orientierung, Religion, Familienstand oder Elternstatus, nationale Herkunft, Behinderung oder eine andere durch die geltenden nationalen Gesetze gesch&uuml;tzte Klassifizierung.<\/em>&nbsp;<br \/><em>Vielfalt und Chancengleichheit geh&ouml;ren zu den gelebten Grundwerten bei Concentrix. Deshalb sind Bewerbungen von Menschen mit Behinderung ausdr&uuml;cklich erw&uuml;nscht. Schwerbehinderte und Gleichgestellte werden bei gleicher Eignung bevorzugt eingestellt. Hierzu bieten wir individuelle Unterst&uuml;tzung an, um den f&uuml;r dich passenden Arbeitsplatz zu schaffen.<\/em>&nbsp;<\/p>\\n<p><strong>Arbeitserlaubnis<\/strong>&nbsp;<\/p>\\n<p>Gem&auml;&szlig; deutschem Recht werden f&uuml;r diese Stelle nur Bewerber ber&uuml;cksichtigt, die &uuml;ber eine g&uuml;ltige Arbeitserlaubnis in Deutschland verf&uuml;gen.&nbsp;<\/p>\\n<\/div>\\n<p>#EMEACNX<br \/>#AGENTCNX<\/p>\\n<\/div>\",\"ats_external_id\":\"DE-1173\",\"location\":\"Schwerin, Mecklenburg-Vorpommern\",\"job_type\":\"part_time\",\"salary\":\"13.90\",\"salary_type\":\"hourly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-09-18T12:10:18.806+02:00\",\"created_at\":\"2026-09-18T11:48:47.758+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-dach1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMTcz?\",\"apply_url\":\"https:\/\/concentrix-dach1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMTcz\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":\"telecommunications\",\"contract_type\":\"permanent\",\"locale\":\"de\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-dach1\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":\"0\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"1622\",\"campaign_id\":\"1172\",\"campaign_title\":\"GTM \/ DE \/ SN \/ EnBW \/ Kaufm\u00e4nnisch_new_Titel 2\",\"campaign_type\":\"job_application\",\"job_title\":\"Call Center Agent (m\/w\/d) Vertragskunden Hotline \",\"street\":\"Hopfenbruchweg 6\",\"address\":\"Hopfenbruchweg 6\",\"city\":\"Schwerin\",\"state\":null,\"postal_code\":\"19059\",\"region\":\"Mecklenburg-Vorpommern\",\"country\":\"Germany\",\"short_description\":\"Bewirb dich jetzt in Schwerin!\",\"long_description\":\"<h3><strong>Powering what's next.<\/strong><\/h3>\\n<p><strong><img src=\\\"https:\/\/i.imgur.com\/kHDOAbz.png\\\" alt=\\\"\\\" width=\\\"300\\\" height=\\\"160\\\" \/><\/strong><\/p>\\n<p><strong>Reden kannst du? Das trifft sich gut!<br \/><\/strong>Den Rest bringen wir dir bei. Starte jetzt als <strong>Kundenberater (m\/w\/d) f&uuml;r EnBW<\/strong>&nbsp;- auch ohne Erfahrung.<\/p>\\n<p><strong>Das Wichtigste zuerst<\/strong><\/p>\\n<ul>\\n<li>Basis: 13,90 &euro; brutto\/Stunde<\/li>\\n<li>Zuverdienst durch leistungsorientierte Verg&uuml;tung und\/oder Provision<\/li>\\n<li>Start: ab sofort<\/li>\\n<li>Vollzeit oder Teilzeit &ndash; ab 30 Std.\/Woche<\/li>\\n<li>Servicezeiten: Montag - Freitag zwischen 08:00 - 20:00 Uhr<\/li>\\n<li>Standort: Schwerin<\/li>\\n<li>Inbound<\/li>\\n<li>Quereinsteiger willkommen!<\/li>\\n<li>Unterst&uuml;tzung durch moderne KI-Tools<\/li>\\n<li><strong> <\/strong>Unbefristeter Arbeitsvertrag&nbsp;<\/li>\\n<\/ul>\\n<p data-pm-slice=\\\"1 1 []\\\"><strong>Das erwartet dich<br \/><\/strong>Du bist der erste Ansprechpartner bei unterschiedlichen Kundenanfragen, ob telefonisch oder per E-Mail.<br \/>Immer mit dabei: Unsere KI-Tools, die dir Routineaufgaben abnehmen und dir Zeit verschaffen, denn <strong>KI ist bei uns kein Ersatz &ndash; sondern dein Teamkollege.<\/strong><\/p>\\n<p><strong>Dein Alltag<\/strong><\/p>\\n<ul>\\n<li><strong>Berate Kunden des Energieanbieters EnBW<\/strong> zu Produkten und Dienstleistungen.<\/li>\\n<li><strong>Bearbeite telefonische und schriftliche Anliegen<\/strong> zu Umz&uuml;gen, Z&auml;hlerst&auml;nden, Daten&auml;nderungen, St&ouml;rungen oder Vertragsangelegenheiten.<\/li>\\n<li>Dokumentiere die Kommunikation in der <strong>Kundendatenbank<\/strong><\/li>\\n<li><strong>Nutze moderne Tools<\/strong>, die dich smarter und besser machen<\/li>\\n<\/ul>\\n<p>Mal ganz leicht. Mal herausfordernd. Aber immer in Bewegung.<\/p>\\n<div>\\n<p><strong>Das sagen unsere Game-Changer<\/strong><br \/><img src=\\\"https:\/\/i.imgur.com\/YiZknAy.png\\\" alt=\\\"\\\" width=\\\"120\\\" height=\\\"20\\\" \/> <br \/>\\\"Die Arbeitsatmosph&auml;re ist sehr angenehm, und ich habe das Gl&uuml;ck, mit freundlichen Kolleginnen und Kollegen zusammenzuarbeiten.\\\"<\/p>\\n<p>Bei uns bist du nicht einfach &bdquo;eine Stimme&ldquo;. Du bist Teil eines Teams, das sich gegenseitig unterst&uuml;tzt.<\/p>\\n<p><strong>Das bringst du mit<br \/><\/strong>Du brauchst keinen perfekten Lebenslauf.<br \/>Was z&auml;hlt:<\/p>\\n<ul>\\n<li>Du besitzt <strong>sehr gute Deutschkenntnisse<\/strong> in Wort und Schrift.<\/li>\\n<li>Deine <strong>Kommunikation ist serviceorientiert, wertsch&auml;tzend<\/strong> und auf Augenh&ouml;he.<\/li>\\n<li>Du bist <strong>sicher im Umgang mit einem PC.<\/strong><\/li>\\n<li><strong>Neue Tools und Technologien<\/strong> sind genau dein Ding.<\/li>\\n<li>Du hast Lust <strong>mit unserem Team am Standort in Schwerin zu arbeiten<\/strong>.<\/li>\\n<\/ul>\\n<p>Erfahrung im Kundenservice? Super. Aber kein Muss.<\/p>\\n<\/div>\\n<p><strong>Benefits<br \/><\/strong>Ein Job sollte deinen einzigartigen Lebensstil unterst&uuml;tzen &ndash; und dich weiterbringen.<br \/>Deshalb bekommst du bei uns:<\/p>\\n<ul>\\n<li>Einen <strong>unbefristeten Arbeitsvertrag.<\/strong><\/li>\\n<li>Eine Anstellung in\u202f<strong>Vollzeit oder Teilzeit <\/strong>(ab\u202f30\u202fStunden pro Woche)<strong> <\/strong>&ndash; wie es f&uuml;r dich am besten passt.<\/li>\\n<li>In Absprache sind <strong>dauerhafte Fr&uuml;hschichten m&ouml;glich<\/strong>&nbsp; &ndash; f&uuml;r deine perfekte Work-Life-Balance.<\/li>\\n<li>Mit <strong>bis zu 27 Urlaubstagen<\/strong> sind sowohl kleine als auch gro&szlig;e Auszeiten m&ouml;glich.<\/li>\\n<li>Du startest mit einem <strong>intensiven Vollzeittraining<\/strong>.<\/li>\\n<li>Eine<strong> intensive Einarbeitung<\/strong> mit Mentoren &ndash; sie bringen dir alles bei.<\/li>\\n<li>Regelm&auml;&szlig;ige Coachings, Fresh-Ups und <strong>Aufbautrainings &ndash; unterst&uuml;tzt durch smarte Technologien.<\/strong><\/li>\\n<li><strong>Weiterbildungs- und Karrierem&ouml;glichkeiten<\/strong> und das sogar weltweit.<\/li>\\n<li><strong>Kostenlosen Zugang zu LinkedIn Learning<\/strong> &ndash; f&uuml;r dein Wachstum.<\/li>\\n<li>Eine finanzielle Absicherung durch eine <strong>betriebliche Altersvorsorge<\/strong>.<\/li>\\n<li>Eine attraktive Pr&auml;mie von <strong>600&euro; f&uuml;r jeden neuen Mitarbeiter, den du erfolgreich wirbst<\/strong>.<\/li>\\n<li>Veranstaltungen wie <strong>Standortfeiern, Eiscr&eacute;me-Party und Firmenl&auml;ufe<\/strong>.<\/li>\\n<li>Eine Vielzahl an Online-Shopping-Rabatten.<\/li>\\n<li>Eine von uns <strong>gef&ouml;rderte Mitgliedschaft bei Wellhub<\/strong> und in ausgew&auml;hlten Fitnessstudios.<\/li>\\n<\/ul>\\n<p><strong>Deine Bewerbung<br \/><\/strong>Wenn das alles nach dem perfekten n&auml;chsten Schritt auf deinem Karriereweg klingt, dann m&ouml;chten wir dich kennenlernen.<\/p>\\n<p>So geht&rsquo;s:<\/p>\\n<ol>\\n<li><strong> \\\"Bewerben\\\"-Button klicken<\/strong><\/li>\\n<li><strong>Daten eingeben<\/strong><\/li>\\n<li><strong>Fertig<\/strong><\/li>\\n<\/ol>\\n<p>Wir melden uns in der Regel innerhalb von 4 Werktagen bei dir.<strong>&nbsp;<\/strong><\/p>\\n<p><strong>Du hast noch Fragen? <\/strong>Unser virtueller Assistenten \\\"Dot\\\" steht dir per WhatsApp unter 01525 7294145 oder &uuml;ber den Facebook-Messenger rund um die Uhr zur Verf&uuml;gung.<\/p>\\n<p><strong>Hier arbeitet unser Team<br \/><\/strong>Concentrix Management Holding B.V &amp; Co. KG<br \/>Hopfenbruchweg 6, 19059 Schwerin<\/p>\\n<div>\\n<div>\\n<p><strong>Concentrix&nbsp;setzt sich f&uuml;r Chancengleichheit ein<\/strong>&nbsp;<\/p>\\n<p><em>Wir sind stolz darauf, als ein Team und ein Unternehmen weltweit vereint zu sein. Wir verpflichten uns, allen Bewerbenden gleiche Einstellungschancen einzur&auml;umen und ein Arbeitsumfeld zu schaffen, das frei von Diskriminierung und Bel&auml;stigung ist. Alle unsere Einstellungspraktiken basieren auf den gesch&auml;ftlichen Erfordernissen, den Stellenanforderungen und den beruflichen Qualifikationen, ohne R&uuml;cksicht auf Herkunft, Alter, Geschlechtsidentit&auml;t, sexuelle Orientierung, Religion, Familienstand oder Elternstatus, nationale Herkunft, Behinderung oder eine andere durch die geltenden nationalen Gesetze gesch&uuml;tzte Klassifizierung.<\/em>&nbsp;<br \/><em>Vielfalt und Chancengleichheit geh&ouml;ren zu den gelebten Grundwerten bei Concentrix. Deshalb sind Bewerbungen von Menschen mit Behinderung ausdr&uuml;cklich erw&uuml;nscht. Schwerbehinderte und Gleichgestellte werden bei gleicher Eignung bevorzugt eingestellt. 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We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries.\u00a0\u00a0<\/p><p>\u00a0<\/p><p style=\\\"color:#3b3b3b !important\\\">If you\u2019re looking to grow and be inspired, as an <b>Sales Manager <\/b>onsite in Valencia you will be part of our team of game-changers who are powering the brands of the future.\u00a0\u00a0<\/p><p>\u00a0<\/p><p><b>What you will do in this role\u00a0<\/b>\u00a0<\/p><p style=\\\"color:#3b3b3b !important\\\">\u00a0<\/p><p style=\\\"color:#3b3b3b !important\\\">In everything we do, we believe in doing right by and for people \u2013 our clients, their customers, our people, our community, and our planet.\u00a0\u00a0<\/p><p>\u00a0<\/p><p style=\\\"color:#3b3b3b !important\\\">As an <b>Sales Manager <\/b>on our team, you will:\u00a0\u00a0<\/p><br \/><p><b>Management 30%<\/b><\/p><br \/><ul><li>Be responsible for all sales leads in our Valencia hub<\/li><li>Manage directly small team of sales agents<\/li><li>Monitor and report team performance (correct call treatment, case treatment...)<\/li><li>Give agents feedback on their individual performance preferably on a weekly base to improve and motivate their daily work<\/li><li>Motivate as a team leader and site leader controlling \u202fturnover and retaining potential and motivated team members<\/li><li>Organize weekly meetings to give feedback on team performance, inform on new procedures, upcoming changes<\/li><li>Keep track of each agent\u2019s training and training needs to improve technical and phone communication\u2019s skills<\/li><li>Participate in the recruitment process close to HR Department giving an update from the needs and interviewing as a second interview the candidates who passed the HR interview<\/li><li>Manage all disciplinary issues effectively (with oral warning and requesting HR with written ones)<\/li><li>Ask management to hire new agent(s) either to substitute or to complete the team using concrete metrics<\/li><\/ul><br \/><p><b>Organisation 20%<\/b><\/p><br \/><ul><li>Organise and optimise shifts<\/li><li>Changing agents\u2019 settings in Symposium.<\/li><li>Make sure processes and procedures are up to date and adhered to take overflow calls \/ tickets.<\/li><li>Offer support in critical problems (case escalations, emergencies, customer complaints).<\/li><li>Take care of logistic problems (office supplies, general working conditions).<\/li><\/ul><p><b><br \/><\/b><\/p><p><b>Incident Management 25%<\/b><\/p><br \/><ul><li>Take incoming customer calls (via telephone, email, voicemail, pager, or other automated alerts), log call details onto call management systems and provide response and resolution within SLA.<\/li><li>Maintain l knowledge and expertise associated with applications specific to individual customers.<\/li><li>Ensure contractual SLA is maintained.<\/li><\/ul><p><b><br \/><\/b><\/p><p><b>Customer Contact 10%<\/b><\/p><br \/><ul><li>Prepare Service Level Reviews and attend Service Level Review meetings.<\/li><li>Maintain contact with the customer regarding cases, new procedures, applications, tools<\/li><\/ul><br \/><p><b>Reporting 15%<\/b><\/p><br \/><ul><li>Collect metrics, analyse these and report to customer \/ management \/ quality team.<\/li><li>Provide other reports to management, as needed.<\/li><\/ul><br \/><p><b>Knowledge &amp; Key Skills requir<u>e<\/u><\/b><\/p><br \/><p>Education\/Knowledge<\/p><ul><li>Bilingual or proficient in German and advance level of English\u202f<\/li><li>Working knowledge of IT Platform, equipment, and applications: Windows\/MS Office\/ internet configuration<\/li><li>Business knowledge and commercial awareness<\/li><\/ul><p>Previous experience<\/p><ul><li>IT knowledge<\/li><li>High customer care knowledge<\/li><li>Previous track track record outbound sales<\/li><li>Previous experience managing sales pipelines<\/li><\/ul><p>Personal abilities<\/p><ul><li>Strong communication skills<\/li><li>Ability to implement and manage change<\/li><li>Follow the security rules of the company<\/li><\/ul><p><br \/><b>What\u2019s in it for you<\/b>\u00a0<\/p><p>\u00a0<\/p><p>We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. That\u2019s why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for our teams, our customers, and YOU.\u00a0<\/p><p>\u00a0<\/p><p>In this role, we offer benefits that help support your<b> unique lifestyle:\u00a0<\/b><\/p><p>\u00a0<\/p><p>- Full time 39 hours\/week permanent contract: Monday to Friday from 09:00 to 18:00<\/p><p>- Compensation: base salary of 30.000 euros gross\/year &#43; up to 4.000 euros gross\/year in bonus &#43; Medical Insurance &#43; Ticket Restaurant Card<\/p><p>- Great office location in Valencia<\/p><p>- Full paid training about the company and the project you will be working on<\/p><p>- Career development program and specialized courses<\/p><p>\u00a0<\/p><p><b>Experience the best version of you!\u00a0<\/b><\/p><p>\u00a0<\/p><p>At <b>Concentrix<\/b>, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.\u00a0<\/p><p>\u00a0<\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d\u00a0<\/p><p>\u00a0<\/p><p><i>Concentrix is an equal opportunity employer\u00a0<\/i><\/p><p><i>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. 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We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries.\u00a0<\/p><br \/><p>If you\u2019re looking to grow and be inspired, as a <b>Sr. Sales Team Leader in Valencia (Onsite)<\/b>, you will be part of our team of game-changers who are powering the brands of the future in tech.\u00a0<\/p><br \/><p><b>Career growth and personal development\u00a0<\/b><\/p><br \/><p>This is a great opportunity to experience the power of what\u2019s next and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed.\u00a0<\/p><br \/><p><b>What you will do in this role\u00a0<\/b><\/p><br \/><p>In everything we do, we believe in doing right by and for people \u2013 our clients, their customers, our people, our community, and our planet.\u00a0<\/p><br \/><p>As an <b>Sr. Sales Team Leader<\/b> on our team, you will:\u00a0<\/p><br \/><p>- Lead the team to achieve specific business targets and meet assigned performance targets weekly\/monthly\/quarterly, ensuring high customer satisfaction <\/p><p>- Provide accurate ongoing sales forecasting and ensure data recorded in the CRM is accurate and up-to-date <\/p><p>- Be an enabler to remove roadblocks and help team to resolve challenges to support sales opportunities <\/p><p>- Monitor and drive team call time and productivity and conduct weekly performance reviews and weekly coaching sessions with all team members <\/p><p>- Analyze data, performance and customer experience trends to develop strategic sales plays and best practice for client\/specific territories <\/p><p>- Stay current on developments in client services and within the market and ensure the team is informed on the latest trends and market <\/p><p>- Maintain a balanced level of communication with Sales Director and external facing client to ensure strategic client relationship is fostered and developed <\/p><p>- Work with client contact on reporting and forecasting <\/p><p>- Ensure team understanding to achieve operating plan targets, sales targets and client performance targets (CPTs) <\/p><p>- Work with client contact on reporting and forecasting <\/p><p>- Coordinate team incentives and Sales Performance Incentive Funds Partner and build business relationships with all partners to ensure customer expectations are met<\/p><br \/><p><b>Your qualifications\u00a0<\/b><\/p><br \/><p>We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.\u00a0<\/p><br \/><p><b>Concentrix is a great match<\/b> if you:\u00a0<\/p><br \/><p>- Are bilingual or proficient in German <\/p><p>- Have 3&#43; years proven work experience in a sales role <\/p><p>- Have a passion for customer experience and driving team results Have experience in operations and strategy building <\/p><p>- Have an excellent coaching history <\/p><p>- Have a record of developing and retaining great employees <\/p><p>- Have experience maximizing revenue through best practices <\/p><p>- Have experience working with Salesforce.com or similar CRM <\/p><p>- Have experience finding solutions as a manager<\/p><br \/><p>Don\u2019t meet every requirement? No worries. We\u2019re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don\u2019t check every box, we still encourage you to apply. We\u2019ll do our best to match you with the right job, whether it\u2019s this one or another role.\u00a0<\/p><br \/><p><b>What\u2019s in it for you<\/b>\u00a0<\/p><br \/><p>We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. 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Onsite -HS03\",\"street\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"address\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"postal_code\":\"8020\",\"region\":null,\"country\":\"Spain\",\"short_description\":\"\",\"long_description\":\"<p><b>Experience the power of a game-changing career<\/b><\/p><br \/><p>Are you looking for what\u2019s next? We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries.\u00a0<\/p><br \/><p>If you\u2019re looking to grow and be inspired, as a <b>Sr. Sales Team Leader in Barcelona (Onsite)<\/b>, you will be part of our team of game-changers who are powering the brands of the future in tech.\u00a0<\/p><br \/><p><b>Career growth and personal development\u00a0<\/b><\/p><br \/><p>This is a great opportunity to experience the power of what\u2019s next and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed.\u00a0<\/p><br \/><p><b>What you will do in this role\u00a0<\/b><\/p><br \/><p>In everything we do, we believe in doing right by and for people \u2013 our clients, their customers, our people, our community, and our planet.\u00a0<\/p><br \/><p>As an <b>Sr. Sales Team Leader<\/b> on our team, you will:\u00a0<br \/><\/p><p>- Lead the team to achieve specific business targets and meet assigned performance targets weekly\/monthly\/quarterly, ensuring high customer satisfaction<\/p><p>- Provide accurate ongoing sales forecasting and ensure data recorded in the CRM is accurate and up-to-date<\/p><p>- Be an enabler to remove roadblocks and help team to resolve challenges to support sales opportunities<\/p><p>- Monitor and drive team call time and productivity and conduct weekly performance reviews and weekly coaching sessions with all team members<\/p><p>- Analyze data, performance and customer experience trends to develop strategic sales plays and best practice for client\/specific territories<\/p><p>- Stay current on developments in client services and within the market and ensure the team is informed on the latest trends and market<\/p><p>- Maintain a balanced level of communication with Sales Director and external facing client to ensure strategic client relationship is fostered and developed<\/p><p>- Work with client contact on reporting and forecasting<\/p><p>- Ensure team understanding to achieve operating plan targets, sales targets and client performance targets (CPTs)<\/p><p>- Work with client contact on reporting and forecasting<\/p><p>- Coordinate team incentives and Sales Performance Incentive Funds Partner and build business relationships with all partners to ensure customer expectations are met<\/p><br \/><p><b>Your qualifications\u00a0<\/b><\/p><br \/><p>We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.\u00a0<\/p><br \/><p><b>Concentrix is a great match<\/b> if you:\u00a0<\/p><br \/><p>- Have a proficient or bilingual level of French and English<\/p><p>- Have an Associate&#39;s degree in related field with four to six years of experience (with at least one year of Progressive Management Experience) preferred<\/p><p>- Have strong communication skills, both written and verbal<\/p><p>- Can demonstrate the ability to lead, mentor and coach a team, <\/p><p>- Have the ability to multi-task, prioritize, and meet timelines on deliverables<\/p><br \/><p>Don\u2019t meet every requirement? No worries. We\u2019re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don\u2019t check every box, we still encourage you to apply. We\u2019ll do our best to match you with the right job, whether it\u2019s this one or another role.\u00a0<\/p><br \/><p><b>What\u2019s in it for you<\/b>\u00a0<\/p><br \/><p>We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. That\u2019s why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for our teams, our customers, and YOU.\u00a0<\/p><br \/><p>In this role, we offer benefits that help support your<b> unique lifestyle:\u00a0<\/b><\/p><br \/><p>- Full time 39 hours\/week permanent contract: Monday to Friday from 09:00 to 18:00<\/p><p>- Compensation: base salary of 27.000 euros gross\/year &#43; up to 4.000 euros gross\/year in bonus &#43; Medical Insurance &#43; Ticket Restaurant Card<br \/>- Friendly office location in Barcelona<br \/>- Full paid training about the company and the project you will be working on\u00a0<br \/>- Career development program and specialized courses\u00a0<\/p><br \/><p><b>Experience the best version of you!\u00a0<\/b><\/p><br \/><p>At <b>Concentrix<\/b>, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.\u00a0<\/p><br \/><p>If all this feels like the perfect next step in your career journey, we want to hear from you. 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The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. \\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p><b><i><span>Role Overview<br \/>\u00a0<\/span><\/i><\/b><br \/><i><span>We are looking for an experienced Technical Manager \u2013 QA to lead QA delivery and Quality Engineering initiatives. 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Starte jetzt als <strong>Kundenberater (m\/w\/d) f&uuml;r Refinanzierungen<\/strong>&nbsp;- auch ohne Erfahrung.<\/p>\\n<p><strong>Das Wichtigste zuerst<\/strong><\/p>\\n<ul>\\n<li>Basis: 13,90 &euro; brutto\/Stunde<\/li>\\n<li>Leistungsorientierte Verg&uuml;tung: bis zu 3,00 &euro; brutto\/Stunde<\/li>\\n<li>Start: ab sofort<\/li>\\n<li>Vollzeit oder Teilzeit &ndash; ab 25 Std.\/Woche<\/li>\\n<li>Servicezeiten: Montag - Freitag von 08:00 - 20:00 Uhr<\/li>\\n<li>Standort: M&uuml;nster<\/li>\\n<li>Inbound &amp; Outbound &ndash; Telefonische R&uuml;cksprachen, &uuml;berwiegend schriftlich<\/li>\\n<li>Quereinsteiger willkommen!<\/li>\\n<li>Unterst&uuml;tzung durch moderne KI-Tools<\/li>\\n<li><strong> <\/strong>Unbefristeter Arbeitsvertrag&nbsp;<\/li>\\n<\/ul>\\n<p data-pm-slice=\\\"1 1 []\\\"><strong>Das erwartet dich<br \/><\/strong>Du bist der erste Ansprechpartner bei unterschiedlichen Kundenanfragen, ob telefonisch oder per E-Mail.<br \/>Immer mit dabei: Unsere KI-Tools, die dir Routineaufgaben abnehmen und dir Zeit verschaffen, denn <strong>KI ist bei uns kein Ersatz &ndash; sondern dein Teamkollege.<\/strong><\/p>\\n<p><strong>Dein Alltag<\/strong><\/p>\\n<ul>\\n<li><strong>Pr&uuml;fe Refinanzierungsantr&auml;ge und Ratenreduzierungen <\/strong>und greife hierf&uuml;r auf verschiedene Systeme und Informationsquellen zur&uuml;ck<\/li>\\n<li>&Uuml;bernehme die Vorpr&uuml;fung zu Finanzierungen in den Bereichen <strong>KFZ, Direktkredite und Kreditkarten<\/strong><\/li>\\n<li>F&uuml;hre die <strong>Bearbeitung der Anfragen &uuml;berwiegend schriftlich<\/strong> durch<\/li>\\n<li>Nimm zus&auml;tzlich<strong> telefonische Kundenanfragen<\/strong>&nbsp;entgegen.<\/li>\\n<li>Kontaktiere im Falle von <strong>R&uuml;ckfragen<\/strong> die Kunden oder Sachbearbeiter des Auftraggebers <strong>telefonisch<\/strong><\/li>\\n<li>Dokumentiere die Kommunikation in der <strong>Kundendatenbank<\/strong><\/li>\\n<li><strong>Nutze moderne Tools<\/strong>, die dich smarter und besser machen<\/li>\\n<\/ul>\\n<p>Mal ganz leicht. Mal herausfordernd. Aber immer in Bewegung.<\/p>\\n<p><strong>Das sagen unsere Game-Changer<\/strong><br \/><img src=\\\"https:\/\/i.imgur.com\/YiZknAy.png\\\" alt=\\\"\\\" width=\\\"120\\\" height=\\\"20\\\" \/> <br \/>&bdquo;Aus Kollegen werden Freunde! Der Teamzusammenhalt ist un&uuml;bertroffen.&ldquo;<\/p>\\n<p>Bei uns bist du nicht einfach &bdquo;eine Stimme&ldquo;. Du bist Teil eines Teams, das sich gegenseitig unterst&uuml;tzt.<\/p>\\n<p><strong>Das bringst du mit<br \/><\/strong>Du brauchst keinen perfekten Lebenslauf.<br \/>Was z&auml;hlt:<\/p>\\n<ul>\\n<li>Du besitzt <strong>sehr gute Deutschkenntnisse<\/strong> in Wort und Schrift.<\/li>\\n<li>Deine <strong>Kommunikation ist professionell, wertsch&auml;tzend<\/strong> und auf Augenh&ouml;he.<\/li>\\n<li>Du hast gro&szlig;es <strong>Interesse an Finanzthemen.<\/strong><\/li>\\n<li>Du arbeitest <strong>sorgf&auml;ltig<\/strong> und beh&auml;ltst den &Uuml;berblick bei der Nutzung mehrerer Systeme.<\/li>\\n<li>Du bist <strong>sicher im Umgang mit einem PC.<\/strong><\/li>\\n<li><strong>Neue Tools und Technologien<\/strong> sind genau dein Ding.<\/li>\\n<li>Du hast Lust <strong>mit unserem Team am Standort in M&uuml;nster zu arbeiten<\/strong>.<\/li>\\n<\/ul>\\n<p>Erfahrung im Kundenservice? Super. Aber kein Muss.<\/p>\\n<p><strong>Benefits<br \/><\/strong>Ein Job sollte deinen einzigartigen Lebensstil unterst&uuml;tzen &ndash; und dich weiterbringen.<br \/>Deshalb bekommst du bei uns:<\/p>\\n<ul>\\n<li>Einen <strong>unbefristeten Arbeitsvertrag.<\/strong><\/li>\\n<li>Eine Anstellung in\u202f<strong>Vollzeit oder Teilzeit (ab\u202f25\u202fStunden pro Woche) <\/strong>&ndash; wie es f&uuml;r dich am besten passt.<\/li>\\n<li>Du startest mit einem <strong>intensiven Vollzeittraining<\/strong>, das von unseren Trainern durchgef&uuml;hrt wird.<\/li>\\n<li>Eine<strong> intensive Einarbeitung<\/strong> mit Mentoren &ndash; sie bringen dir alles bei.<\/li>\\n<li>Regelm&auml;&szlig;ige Coachings, Fresh-Ups und <strong>Aufbautrainings &ndash; unterst&uuml;tzt durch smarte Technologien.<\/strong><\/li>\\n<li><strong>Weiterbildungs- und Karrierem&ouml;glichkeiten<\/strong> und das sogar weltweit.<\/li>\\n<li><strong>Kostenlosen Zugang zu LinkedIn Learning<\/strong> &ndash; f&uuml;r dein Wachstum.<\/li>\\n<li>Eine finanzielle Absicherung durch eine <strong>betriebliche Altersvorsorge<\/strong>.<\/li>\\n<li>Eine attraktive Pr&auml;mie von <strong>600&euro; f&uuml;r jeden neuen Mitarbeiter, den du erfolgreich wirbst<\/strong>.<\/li>\\n<li>Veranstaltungen wie <strong>Standortfeiern, Spieleabende und Grillevents<\/strong>.<\/li>\\n<li>Eine Vielzahl an Online-Shopping-Rabatten.<\/li>\\n<li>Eine von uns <strong>gef&ouml;rderte Mitgliedschaft bei Wellhub<\/strong> und in ausgew&auml;hlten Fitnessstudios.<\/li>\\n<\/ul>\\n<p><strong>Deine Bewerbung<br \/><\/strong>Wenn das alles nach dem perfekten n&auml;chsten Schritt auf deinem Karriereweg klingt, dann m&ouml;chten wir dich kennenlernen.<\/p>\\n<p>So geht&rsquo;s:<\/p>\\n<ol>\\n<li><strong> \\\"Bewerben\\\"-Button klicken<\/strong><\/li>\\n<li><strong>Daten eingeben<\/strong><\/li>\\n<li><strong>Fertig<\/strong><\/li>\\n<\/ol>\\n<p>Wir melden uns in der Regel innerhalb von 4 Werktagen bei dir.<strong>&nbsp;<\/strong><\/p>\\n<p><strong>Du hast noch Fragen? <\/strong>Unser virtueller Assistenten \\\"Dot\\\" steht dir per WhatsApp unter 01525 7294145 oder &uuml;ber den Facebook-Messenger rund um die Uhr zur Verf&uuml;gung.<\/p>\\n<p><strong>Hier arbeitet unser Team<br \/><\/strong>Concentrix M&uuml;nster GmbH<br \/>An den Loddenb&uuml;schen 95, 48155 M&uuml;nster &nbsp; &nbsp; &nbsp;&nbsp;<\/p>\\n<div>\\n<p><strong>Concentrix&nbsp;setzt sich f&uuml;r Chancengleichheit ein<\/strong>&nbsp;<\/p>\\n<p><em>Wir sind stolz darauf, als ein Team und ein Unternehmen weltweit vereint zu sein. Wir verpflichten uns, allen Bewerbenden gleiche Einstellungschancen einzur&auml;umen und ein Arbeitsumfeld zu schaffen, das frei von Diskriminierung und Bel&auml;stigung ist. Alle unsere Einstellungspraktiken basieren auf den gesch&auml;ftlichen Erfordernissen, den Stellenanforderungen und den beruflichen Qualifikationen, ohne R&uuml;cksicht auf Herkunft, Alter, Geschlechtsidentit&auml;t, sexuelle Orientierung, Religion, Familienstand oder Elternstatus, nationale Herkunft, Behinderung oder eine andere durch die geltenden nationalen Gesetze gesch&uuml;tzte Klassifizierung.<\/em>&nbsp;<br \/><em>Vielfalt und Chancengleichheit geh&ouml;ren zu den gelebten Grundwerten bei Concentrix. Deshalb sind Bewerbungen von Menschen mit Behinderung ausdr&uuml;cklich erw&uuml;nscht. Schwerbehinderte und Gleichgestellte werden bei gleicher Eignung bevorzugt eingestellt. Hierzu bieten wir individuelle Unterst&uuml;tzung an, um den f&uuml;r dich passenden Arbeitsplatz zu schaffen.<\/em>&nbsp;<\/p>\\n<p><strong>Arbeitserlaubnis<\/strong>&nbsp;<\/p>\\n<p>Gem&auml;&szlig; deutschem Recht werden f&uuml;r diese Stelle nur Bewerber ber&uuml;cksichtigt, die &uuml;ber eine g&uuml;ltige Arbeitserlaubnis in Deutschland verf&uuml;gen.&nbsp;<\/p>\\n<\/div>\\n<p>#EMEACNX<br \/>#AGENTCNX<\/p>\",\"ats_external_id\":\"DE-1170\",\"location\":\"M\u00fcnster, Nordrhein-Westfalen\",\"job_type\":\"part_time\",\"salary\":\"13.90\",\"salary_type\":\"hourly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-09-22T14:27:15.609+02:00\",\"created_at\":\"2026-09-17T17:41:39.251+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-dach1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMTcw?\",\"apply_url\":\"https:\/\/concentrix-dach1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMTcw\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":\"banking\",\"contract_type\":\"permanent\",\"locale\":\"de\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-dach1\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":\"1\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"1023\",\"campaign_id\":\"26238\",\"campaign_title\":\"Software Engineer II (TCF) R1763555\",\"campaign_type\":\"job_application\",\"job_title\":\"Software Engineer II\",\"street\":\"PHL Laguna Work-at-Home\",\"address\":\"PHL Laguna Work-at-Home\",\"city\":\"Laguna\",\"state\":\"Laguna\",\"postal_code\":\"4026\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. \\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nIn our Information Technology and Global Security team, you will deliver the latest technology infrastructure, transformative software solutions and industry-leading global security for our staff and clients. You will work with the best in the world to design, implement and strategize IT, security, application development, innovation, and solutions in today\u2019s hyperconnected world. You will be part of the technology team that is core to our vision of develop, build and run the future of Integrated Services.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nWe embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p><b>Duties and Responsibilities <\/b><\/p><p><\/p><p>\u2022 Develop and support application, procedures and functions<\/p><p>\u2022 Create and monitor batch jobs utilizing a job scheduler<\/p><p>\u2022 Analyze, troubleshoot and provide solutions<\/p><p>\u2022 Interface with stakeholders to obtain a full understanding of the project requirements in order to recommend the appropriate technology to accomplish requirements<\/p><p>\u2022 Provide project timeline estimates<\/p><p>\u2022 Monitor actual deliverable deadlines against scheduled completion dates<\/p><p>\u2022 Participate in all phases of Software Development Lifecycle<\/p><p>\u2022 Support both client and department programming standards<\/p><p>\u2022 Perform unit testing of all applications 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Dee\"}],\"requisition_type\":null,\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_T9\",\"wid\":\"3f18747a40e6101079012231438b0000\",\"descriptor\":\"Grade T9\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":null,\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"333\",\"campaign_id\":\"363\",\"campaign_title\":\"Currys (Elkjop) \/ Swedish \/ G\u00f6teborg \/ Temporary\",\"campaign_type\":\"job_application\",\"job_title\":\"Kundtj\u00e4nstmedarbetare till Elgiganten \u2013 100%\",\"street\":\"\",\"address\":\"\",\"city\":\"Gothenburg\",\"state\":\"V\u00e4stra G\u00f6taland County\",\"postal_code\":null,\"region\":\"G\u00f6teborg\",\"country\":\"Sweden\",\"short_description\":\"Upplev k\u00e4nslan av en game-changing karri\u00e4r!\",\"long_description\":\"<h2 class=\\\"x1yc453h x1hpqcdg x1ekroe6 xutxfr x1fie51u xgyxj25 xkyrhof x1elgs31 x1fv8qjw x1tbvfm1 xb72syl x1iew0xx x1c2l018 x14l7nz5 xuw7688 x1pjt2rx x160d6zm xrxpjvj\\\" dir=\\\"ltr\\\"><span data-teams=\\\"true\\\"><strong>Ta chansen att utveckla din servicef&ouml;rm&aring;ga och f&aring; v&auml;rdefull erfarenhet hos Elgiganten under &aring;rets olika h&ouml;gs&auml;songer!<\/strong><\/span><\/h2>\\n<p class=\\\"x1yc453h x1hpqcdg x1ekroe6 xutxfr x1fie51u xgyxj25 xkyrhof x1elgs31 x1fv8qjw x1tbvfm1 xb72syl x1iew0xx x1c2l018 x14l7nz5 xuw7688 x1pjt2rx x160d6zm xrxpjvj\\\" dir=\\\"ltr\\\">Vi s&ouml;ker nu kundtj&auml;nstmedarbetare till Elgiganten inf&ouml;r &aring;rets mest h&auml;ndelserika period &ndash; Black Week, julhandeln och den efterf&ouml;ljande h&ouml;gs&auml;songen. Det h&auml;r &auml;r en perfekt m&ouml;jlighet f&ouml;r dig som vill arbeta heltid under en intensiv och l&auml;rorik period, utvecklas inom kundservice och f&aring; erfarenhet fr&aring;n ett av Nordens ledande f&ouml;retag inom hemelektronik.<\/p>\\n<p class=\\\"x1yc453h x1hpqcdg x1ekroe6 xutxfr x1fie51u xgyxj25 xkyrhof x1elgs31 x1fv8qjw x1tbvfm1 xb72syl x1iew0xx x1c2l018 x14l7nz5 xuw7688 x1pjt2rx x160d6zm xrxpjvj\\\" dir=\\\"ltr\\\">Tj&auml;nsten &auml;r en tidsbegr&auml;nsad heltidsanst&auml;llning p&aring; 100 % under 4 m&aring;nader, med start under oktober\/november. F&ouml;r r&auml;tt person finns goda m&ouml;jligheter till f&ouml;rl&auml;ngning efter den initiala anst&auml;llningsperioden, beroende p&aring; verksamhetens behov.<\/p>\\n<h2 class=\\\"x1yc453h x1603h9y x1gtpwm6 x1s688f x1i21sxh xladpa3 x1iykcro x1hpqcdg x1fie51u xgyxj25 xkyrhof x1fv8qjw xj1urod x14l7nz5 x1pjt2rx x160d6zm xrxpjvj\\\" dir=\\\"ltr\\\">Om rollen<\/h2>\\n<p class=\\\"x1yc453h x1hpqcdg x1ekroe6 xutxfr x1fie51u xgyxj25 xkyrhof x1elgs31 x1fv8qjw x1tbvfm1 xb72syl x1iew0xx x1c2l018 x14l7nz5 xuw7688 x1pjt2rx x160d6zm xrxpjvj\\\" dir=\\\"ltr\\\">Elgiganten &auml;r ett marknadsledande f&ouml;retag inom &aring;terf&ouml;rs&auml;ljning av hemelektronik i Norden. I rollen som kundtj&auml;nstmedarbetare kommer du att spela en central roll i kundernas upplevelse och leverera service i toppklass till deras tusentals kunder.<\/p>\\n<p class=\\\"x1yc453h x1hpqcdg x1ekroe6 xutxfr x1fie51u xgyxj25 xkyrhof x1elgs31 x1fv8qjw x1tbvfm1 xb72syl x1iew0xx x1c2l018 x14l7nz5 xuw7688 x1pjt2rx x160d6zm xrxpjvj\\\" dir=\\\"ltr\\\">I rollen som kundtj&auml;nstmedarbetare kommer du fr&auml;mst att hantera inkommande samtal fr&aring;n svenska kunder. I takt med att du utvecklas kommer du &auml;ven att hantera fr&aring;gor via e-post och chatt.<\/p>\\n<p class=\\\"x1yc453h x1hpqcdg x1ekroe6 xutxfr x1fie51u xgyxj25 xkyrhof x1elgs31 x1fv8qjw x1tbvfm1 xb72syl x1iew0xx x1c2l018 x14l7nz5 xuw7688 x1pjt2rx x160d6zm xrxpjvj\\\" dir=\\\"ltr\\\">De &auml;renden du kommer att hj&auml;lpa kunder med best&aring;r bland annat av:<\/p>\\n<ul>\\n<li class=\\\"x1yc453h x1hpqcdg x1ekroe6 xutxfr x1fie51u xgyxj25 xkyrhof x1elgs31 x1fv8qjw x1tbvfm1 xb72syl x1iew0xx x1c2l018 x14l7nz5 xuw7688 x1pjt2rx x160d6zm xrxpjvj\\\" dir=\\\"ltr\\\">Faktura- och betalningsfr&aring;gor<\/li>\\n<li class=\\\"x1yc453h x1hpqcdg x1ekroe6 xutxfr x1fie51u xgyxj25 xkyrhof x1elgs31 x1fv8qjw x1tbvfm1 xb72syl x1iew0xx x1c2l018 x14l7nz5 xuw7688 x1pjt2rx x160d6zm xrxpjvj\\\" dir=\\\"ltr\\\">Leveransfr&aring;gor<\/li>\\n<li class=\\\"x1yc453h x1hpqcdg x1ekroe6 xutxfr x1fie51u xgyxj25 xkyrhof x1elgs31 x1fv8qjw x1tbvfm1 xb72syl x1iew0xx x1c2l018 x14l7nz5 xuw7688 x1pjt2rx x160d6zm xrxpjvj\\\" dir=\\\"ltr\\\">F&ouml;rs&auml;krings&auml;renden<\/li>\\n<li class=\\\"x1yc453h x1hpqcdg x1ekroe6 xutxfr x1fie51u xgyxj25 xkyrhof x1elgs31 x1fv8qjw x1tbvfm1 xb72syl x1iew0xx x1c2l018 x14l7nz5 xuw7688 x1pjt2rx x160d6zm xrxpjvj\\\" dir=\\\"ltr\\\">Fr&aring;gor kring lagersaldo i butik<\/li>\\n<li class=\\\"x1yc453h x1hpqcdg x1ekroe6 xutxfr x1fie51u xgyxj25 xkyrhof x1elgs31 x1fv8qjw x1tbvfm1 xb72syl x1iew0xx x1c2l018 x14l7nz5 xuw7688 x1pjt2rx x160d6zm xrxpjvj\\\" dir=\\\"ltr\\\">&Ouml;vriga fr&aring;gor kopplade till Elgigantens produkter och tj&auml;nster<\/li>\\n<\/ul>\\n<p class=\\\"x1yc453h x1hpqcdg x1ekroe6 xutxfr x1fie51u xgyxj25 xkyrhof x1elgs31 x1fv8qjw x1tbvfm1 xb72syl x1iew0xx x1c2l018 x14l7nz5 xuw7688 x1pjt2rx x160d6zm xrxpjvj\\\" dir=\\\"ltr\\\">Vi hj&auml;lper dig fr&aring;n dag ett med en gedigen introduktion och st&ouml;ttning fr&aring;n erfarna ledare och coacher f&ouml;r att s&auml;kerst&auml;lla att du utvecklas i rollen. Under h&ouml;gs&auml;songen f&aring;r du dessutom m&ouml;jlighet att snabbt bygga erfarenhet av kundservice, probleml&ouml;sning och kommunikation i ett h&ouml;gt tempo.<\/p>\\n<h2 class=\\\"x1yc453h x1603h9y x1gtpwm6 x1s688f x1i21sxh xladpa3 x1iykcro x1hpqcdg x1fie51u xgyxj25 xkyrhof x1fv8qjw xj1urod x14l7nz5 x1pjt2rx x160d6zm xrxpjvj\\\" dir=\\\"ltr\\\">En m&ouml;jlighet att f&aring; erfarenhet n&auml;r det h&auml;nder som mest<\/h2>\\n<p class=\\\"x1yc453h x1hpqcdg x1ekroe6 xutxfr x1fie51u xgyxj25 xkyrhof x1elgs31 x1fv8qjw x1tbvfm1 xb72syl x1iew0xx x1c2l018 x14l7nz5 xuw7688 x1pjt2rx x160d6zm xrxpjvj\\\" dir=\\\"ltr\\\">De fyra m&aring;naderna t&auml;cker en av &aring;rets mest h&auml;ndelserika perioder hos Elgiganten. Black Week och julhandeln inneb&auml;r m&aring;nga kundkontakter, varierande typer av &auml;renden och ett omv&auml;xlande tempo &ndash; vilket ocks&aring; ger dig m&ouml;jlighet att utvecklas snabbt i rollen.<\/p>\\n<p class=\\\"x1yc453h x1hpqcdg x1ekroe6 xutxfr x1fie51u xgyxj25 xkyrhof x1elgs31 x1fv8qjw x1tbvfm1 xb72syl x1iew0xx x1c2l018 x14l7nz5 xuw7688 x1pjt2rx x160d6zm xrxpjvj\\\" dir=\\\"ltr\\\">Det h&auml;r passar dig som trivs n&auml;r det h&auml;nder mycket, tycker om att hj&auml;lpa m&auml;nniskor och vill f&aring; praktisk erfarenhet av kundservice i en stor och v&auml;lk&auml;nd organisation.<\/p>\\n<p class=\\\"x1yc453h x1hpqcdg x1ekroe6 xutxfr x1fie51u xgyxj25 xkyrhof x1elgs31 x1fv8qjw x1tbvfm1 xb72syl x1iew0xx x1c2l018 x14l7nz5 xuw7688 x1pjt2rx x160d6zm xrxpjvj\\\" dir=\\\"ltr\\\">Samtidigt &auml;r anst&auml;llningen tidsbegr&auml;nsad till fyra m&aring;nader, vilket g&ouml;r den till ett bra alternativ f&ouml;r dig som exempelvis vill f&aring; in foten i kundservice, bygga ditt CV eller s&ouml;ker en heltidsanst&auml;llning under en avgr&auml;nsad period.<\/p>\\n<h2 class=\\\"x1yc453h x1603h9y x1gtpwm6 x1s688f x1i21sxh xladpa3 x1iykcro x1hpqcdg x1fie51u xgyxj25 xkyrhof x1fv8qjw xj1urod x14l7nz5 x1pjt2rx x160d6zm xrxpjvj\\\" dir=\\\"ltr\\\">Vi s&ouml;ker dig som:<\/h2>\\n<ul>\\n<li class=\\\"x1yc453h x1hpqcdg x1ekroe6 xutxfr x1fie51u xgyxj25 xkyrhof x1elgs31 x1fv8qjw x1tbvfm1 xb72syl x1iew0xx x1c2l018 x14l7nz5 xuw7688 x1pjt2rx x160d6zm xrxpjvj\\\" dir=\\\"ltr\\\">&Auml;r serviceinriktad och tycker om att hj&auml;lpa andra<\/li>\\n<li class=\\\"x1yc453h x1hpqcdg x1ekroe6 xutxfr x1fie51u xgyxj25 xkyrhof x1elgs31 x1fv8qjw x1tbvfm1 xb72syl x1iew0xx x1c2l018 x14l7nz5 xuw7688 x1pjt2rx x160d6zm xrxpjvj\\\" dir=\\\"ltr\\\">&Auml;r motiverad att l&auml;ra dig nya saker<\/li>\\n<li class=\\\"x1yc453h x1hpqcdg x1ekroe6 xutxfr x1fie51u xgyxj25 xkyrhof x1elgs31 x1fv8qjw x1tbvfm1 xb72syl x1iew0xx x1c2l018 x14l7nz5 xuw7688 x1pjt2rx x160d6zm xrxpjvj\\\" dir=\\\"ltr\\\">Trivs i ett h&ouml;gt tempo och kan hantera m&aring;nga olika typer av kund&auml;renden<\/li>\\n<li class=\\\"x1yc453h x1hpqcdg x1ekroe6 xutxfr x1fie51u xgyxj25 xkyrhof x1elgs31 x1fv8qjw x1tbvfm1 xb72syl x1iew0xx x1c2l018 x14l7nz5 xuw7688 x1pjt2rx x160d6zm xrxpjvj\\\" dir=\\\"ltr\\\">Har god datorvana<\/li>\\n<li class=\\\"x1yc453h x1hpqcdg x1ekroe6 xutxfr x1fie51u xgyxj25 xkyrhof x1elgs31 x1fv8qjw x1tbvfm1 xb72syl x1iew0xx x1c2l018 x14l7nz5 xuw7688 x1pjt2rx x160d6zm xrxpjvj\\\" dir=\\\"ltr\\\">Har godk&auml;nda betyg i Svenska 1\/A och Engelska 5\/A<\/li>\\n<li class=\\\"x1yc453h x1hpqcdg x1ekroe6 xutxfr x1fie51u xgyxj25 xkyrhof x1elgs31 x1fv8qjw x1tbvfm1 xb72syl x1iew0xx x1c2l018 x14l7nz5 xuw7688 x1pjt2rx x160d6zm xrxpjvj\\\" dir=\\\"ltr\\\">Kan arbeta heltid, 100 %, fr&aring;n v&aring;rt kontor i centrala G&ouml;teborg<\/li>\\n<li class=\\\"x1yc453h x1hpqcdg x1ekroe6 xutxfr x1fie51u xgyxj25 xkyrhof x1elgs31 x1fv8qjw x1tbvfm1 xb72syl x1iew0xx x1c2l018 x14l7nz5 xuw7688 x1pjt2rx x160d6zm xrxpjvj\\\" dir=\\\"ltr\\\">Kan delta under utbildningsperioden p&aring; 15 arbetsdagar fr&aring;n startdatum<\/li>\\n<\/ul>\\n<h2 class=\\\"x1yc453h x1603h9y x1gtpwm6 x1s688f x1i21sxh xladpa3 x1iykcro x1hpqcdg x1fie51u xgyxj25 xkyrhof x1fv8qjw xj1urod x14l7nz5 x1pjt2rx x160d6zm xrxpjvj\\\" dir=\\\"ltr\\\">Varf&ouml;r jobba med oss?<\/h2>\\n<p class=\\\"x1yc453h x1hpqcdg x1ekroe6 xutxfr x1fie51u xgyxj25 xkyrhof x1elgs31 x1fv8qjw x1tbvfm1 xb72syl x1iew0xx x1c2l018 x14l7nz5 xuw7688 x1pjt2rx x160d6zm xrxpjvj\\\" dir=\\\"ltr\\\">P&aring; Concentrix tror vi starkt p&aring; vikten av att skapa en milj&ouml; d&auml;r v&aring;ra medarbetare trivs och kan lyckas i sina roller. Hos oss blir du en del av ett energifyllt team i ett &ouml;ppet kontorslandskap med n&auml;ra kontakt till dina kollegor och ledare.<\/p>\\n<p class=\\\"x1yc453h x1hpqcdg x1ekroe6 xutxfr x1fie51u xgyxj25 xkyrhof x1elgs31 x1fv8qjw x1tbvfm1 xb72syl x1iew0xx x1c2l018 x14l7nz5 xuw7688 x1pjt2rx x160d6zm xrxpjvj\\\" dir=\\\"ltr\\\">Hos oss f&aring;r du bland annat ta del av:<\/p>\\n<ul>\\n<li>Tidsbegr&auml;nsad heltidsanst&auml;llning p&aring; 100 % i 4 m&aring;nader&nbsp;<\/li>\\n<li>Goda m&ouml;jligheter till f&ouml;rl&auml;ngning efter den initiala anst&auml;llningsperioden, beroende p&aring; verksamhetens behov<\/li>\\n<li>Ett modernt och&nbsp;h&auml;rligt kontor i centrala G&ouml;teborg som &auml;r l&auml;tt att ta sig till<\/li>\\n<li>M&aring;nadsl&ouml;n med en bonusmodell baserad p&aring; din prestation<\/li>\\n<li>En lojalitetsbonus p&aring; 4500 SEK efter 3 m&aring;naders anst&auml;llning.<\/li>\\n<li>Friskv&aring;rdsbidrag om 3 500 SEK per &aring;r<\/li>\\n<li>Kontinuerlig coaching och utveckling fr&aring;n dag ett f&ouml;r att s&auml;kerst&auml;lla att du blir framg&aring;ngsrik i din roll.<\/li>\\n<li>Goda m&ouml;jligheter att utvecklas inom Concentrix och genom interna karri&auml;rprogram p&aring; Concentrix University<\/li>\\n<li>Roliga teamaktiviteter b&aring;de p&aring; och utanf&ouml;r arbetet<\/li>\\n<li>Kollektivavtal med Unionen.<\/li>\\n<\/ul>\\n<h2 class=\\\"x1yc453h x1603h9y x1gtpwm6 x1s688f x1i21sxh xladpa3 x1iykcro x1hpqcdg x1fie51u xgyxj25 xkyrhof x1fv8qjw xj1urod x14l7nz5 x1pjt2rx x160d6zm xrxpjvj\\\" dir=\\\"ltr\\\">Experience the best version of you!<\/h2>\\n<p class=\\\"x1yc453h x1hpqcdg x1ekroe6 xutxfr x1fie51u xgyxj25 xkyrhof x1elgs31 x1fv8qjw x1tbvfm1 xb72syl x1iew0xx x1c2l018 x14l7nz5 xuw7688 x1pjt2rx x160d6zm xrxpjvj\\\" dir=\\\"ltr\\\">Vill du utvecklas inom kundservice, f&aring; v&auml;rdefull erfarenhet under en av &aring;rets mest h&auml;ndelserika perioder och bli en del av ett engagerat team?<\/p>\\n<p class=\\\"x1yc453h x1hpqcdg x1ekroe6 xutxfr x1fie51u xgyxj25 xkyrhof x1elgs31 x1fv8qjw x1tbvfm1 xb72syl x1iew0xx x1c2l018 x14l7nz5 xuw7688 x1pjt2rx x160d6zm xrxpjvj\\\" dir=\\\"ltr\\\">D&aring; vill vi h&ouml;ra fr&aring;n dig! Ans&ouml;k redan idag och bli en del av oss p&aring; Concentrix.<\/p>\\n<p class=\\\"x1yc453h x1hpqcdg x1ekroe6 xutxfr x1fie51u xgyxj25 xkyrhof x1elgs31 x1fv8qjw x1tbvfm1 xb72syl x1iew0xx x1c2l018 x14l7nz5 xuw7688 x1pjt2rx x160d6zm xrxpjvj\\\" dir=\\\"ltr\\\"><strong class=\\\"x1s688f\\\">Start:<\/strong> 2026-10-19, 2026-10-26 eller 2026-11-02.<\/p>\\n<p class=\\\"x1yc453h x1hpqcdg x1ekroe6 xutxfr x1fie51u xgyxj25 xkyrhof x1elgs31 x1fv8qjw x1tbvfm1 xb72syl x1iew0xx x1c2l018 x14l7nz5 xuw7688 x1pjt2rx x160d6zm xrxpjvj\\\" dir=\\\"ltr\\\"><strong class=\\\"x1s688f\\\">Anst&auml;llningsform:<\/strong> Tidsbegr&auml;nsad anst&auml;llning p&aring; 100 % i 4 m&aring;nader.<\/p>\\n<p class=\\\"x1yc453h x1hpqcdg x1ekroe6 xutxfr x1fie51u xgyxj25 xkyrhof x1elgs31 x1fv8qjw x1tbvfm1 xb72syl x1iew0xx x1c2l018 x14l7nz5 xuw7688 x1pjt2rx x160d6zm xrxpjvj\\\" dir=\\\"ltr\\\"><strong class=\\\"x1s688f\\\">Arbetstider:<\/strong>&nbsp;Varierande arbetstider under vardagar, m&aring;ndag&ndash;fredag mellan kl. 08.30&ndash;18.00, samt vissa helger.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Concentrix is an equal opportunity employer<\/strong><\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em>&nbsp;<\/p>\",\"ats_external_id\":\"SE-363\",\"location\":\"Gothenburg, G\u00f6teborg\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-19T11:55:13.949+02:00\",\"created_at\":\"2026-09-17T15:24:33.368+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-nordics.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zNjM?\",\"apply_url\":\"https:\/\/concentrix-nordics.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zNjM\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"temporary\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-nordics\",\"internal_job_listing\":\"1\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"2\",\"auto_call\":\"0\",\"on_erp_listing\":\"1\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"1624\",\"campaign_id\":\"1169\",\"campaign_title\":\"GTM \/ DE \/ SN \/ EnBW \/ Technik_new\",\"campaign_type\":\"job_application\",\"job_title\":\"Technischer Kundenbetreuer (m\/w\/d) f\u00fcr EnBW\",\"street\":\"Hopfenbruchweg 6\",\"address\":\"Hopfenbruchweg 6\",\"city\":\"Schwerin\",\"state\":null,\"postal_code\":\"19059\",\"region\":\"Mecklenburg-Vorpommern\",\"country\":\"Germany\",\"short_description\":\"Bewirb dich jetzt in Schwerin!\",\"long_description\":\"<h3><strong>Powering what's next.<\/strong><\/h3>\\n<p><strong><img src=\\\"https:\/\/i.imgur.com\/kHDOAbz.png\\\" alt=\\\"\\\" width=\\\"300\\\" height=\\\"160\\\" \/><\/strong><\/p>\\n<p><strong>Reden kannst du? Das trifft sich gut!<br \/><\/strong>Den Rest bringen wir dir bei. Starte jetzt als <strong>Technischer Kundenbetreuer (m\/w\/d) f&uuml;r EnBW<\/strong>&nbsp;- auch ohne Erfahrung.<\/p>\\n<p><strong>Das Wichtigste zuerst<\/strong><\/p>\\n<ul>\\n<li>Basis: 13,90 &euro; brutto\/Stunde<\/li>\\n<li>Zuverdienst durch leistungsorientierte Verg&uuml;tung<\/li>\\n<li>Start: ab sofort<\/li>\\n<li>Vollzeit oder Teilzeit &ndash; ab 30 Std.\/Woche<\/li>\\n<li>Servicezeiten: Montag - Freitag zwischen 06:00 - 22:00 Uhr, alle 2 Monate Samstags<\/li>\\n<li>Standort: Schwerin<\/li>\\n<li>Inbound<\/li>\\n<li>Quereinsteiger willkommen!<\/li>\\n<li>Unterst&uuml;tzung durch moderne KI-Tools<\/li>\\n<li><strong> <\/strong>Unbefristeter Arbeitsvertrag&nbsp;<\/li>\\n<\/ul>\\n<p data-pm-slice=\\\"1 1 []\\\"><strong>Das erwartet dich<br \/><\/strong>Du bist der erste Ansprechpartner bei unterschiedlichen Kundenanfragen, ob telefonisch oder per E-Mail.<br \/>Immer mit dabei: Unsere KI-Tools, die dir Routineaufgaben abnehmen und dir Zeit verschaffen, denn <strong>KI ist bei uns kein Ersatz &ndash; sondern dein Teamkollege.<\/strong><\/p>\\n<p><strong>Dein Alltag<\/strong><\/p>\\n<ul>\\n<li>K&uuml;mmere dich um <strong>St&ouml;rungsmeldungen in der Energieversorgung.<\/strong><\/li>\\n<li><strong>Bearbeite telefonische und schriftliche Anliegen<\/strong> zu Einspeisung, Elektromobilit&auml;t und Photovoltaik.<\/li>\\n<li>Dokumentiere die Kommunikation in der <strong>Kundendatenbank<\/strong><\/li>\\n<li><strong>Nutze moderne Tools<\/strong>, die dich smarter und besser machen<\/li>\\n<\/ul>\\n<p>Mal ganz leicht. Mal herausfordernd. Aber immer in Bewegung.<\/p>\\n<div>\\n<p><strong>Das sagen unsere Game-Changer<\/strong><br \/><img src=\\\"https:\/\/i.imgur.com\/YiZknAy.png\\\" alt=\\\"\\\" width=\\\"120\\\" height=\\\"20\\\" \/> <br \/>\\\"Die Arbeitsatmosph&auml;re ist sehr angenehm, und ich habe das Gl&uuml;ck, mit freundlichen Kolleginnen und Kollegen zusammenzuarbeiten.\\\"<\/p>\\n<p>Bei uns bist du nicht einfach &bdquo;eine Stimme&ldquo;. Du bist Teil eines Teams, das sich gegenseitig unterst&uuml;tzt.<\/p>\\n<p><strong>Das bringst du mit<br \/><\/strong>Du brauchst keinen perfekten Lebenslauf.<br \/>Was z&auml;hlt:<\/p>\\n<ul>\\n<li>Du besitzt <strong>sehr gute Deutschkenntnisse<\/strong> in Wort und Schrift.<\/li>\\n<li>Deine <strong>Kommunikation ist serviceorientiert, wertsch&auml;tzend<\/strong> und auf Augenh&ouml;he.<\/li>\\n<li>Du bist <strong>sicher im Umgang mit einem PC.<\/strong><\/li>\\n<li><strong>Neue Tools und Technologien<\/strong> sind genau dein Ding.<\/li>\\n<li>Du hast Lust <strong>mit unserem Team am Standort in Schwerin zu arbeiten<\/strong>.<\/li>\\n<\/ul>\\n<p>Erfahrung im Kundenservice? Super. Aber kein Muss.<\/p>\\n<\/div>\\n<p><strong>Benefits<br \/><\/strong>Ein Job sollte deinen einzigartigen Lebensstil unterst&uuml;tzen &ndash; und dich weiterbringen.<br \/>Deshalb bekommst du bei uns:<\/p>\\n<ul>\\n<li>Einen <strong>unbefristeten Arbeitsvertrag.<\/strong><\/li>\\n<li>Eine Anstellung in\u202f<strong>Vollzeit oder Teilzeit <\/strong>(ab\u202f30\u202fStunden pro Woche)<strong> <\/strong>&ndash; wie es f&uuml;r dich am besten passt.<\/li>\\n<li>In Absprache sind <strong>dauerhafte Fr&uuml;hschichten m&ouml;glich<\/strong>&nbsp; &ndash; f&uuml;r deine perfekte Work-Life-Balance.<\/li>\\n<li>Mit <strong>bis zu 27 Urlaubstagen<\/strong> sind sowohl kleine als auch gro&szlig;e Auszeiten m&ouml;glich.<\/li>\\n<li>Du startest mit einem <strong>intensiven Vollzeittraining<\/strong>.<\/li>\\n<li>Eine<strong> intensive Einarbeitung<\/strong> mit Mentoren &ndash; sie bringen dir alles bei.<\/li>\\n<li>Regelm&auml;&szlig;ige Coachings, Fresh-Ups und <strong>Aufbautrainings &ndash; unterst&uuml;tzt durch smarte Technologien.<\/strong><\/li>\\n<li><strong>Weiterbildungs- und Karrierem&ouml;glichkeiten<\/strong> und das sogar weltweit.<\/li>\\n<li><strong>Kostenlosen Zugang zu LinkedIn Learning<\/strong> &ndash; f&uuml;r dein Wachstum.<\/li>\\n<li>Eine finanzielle Absicherung durch eine <strong>betriebliche Altersvorsorge<\/strong>.<\/li>\\n<li>Eine attraktive Pr&auml;mie von <strong>600&euro; f&uuml;r jeden neuen Mitarbeiter, den du erfolgreich wirbst<\/strong>.<\/li>\\n<li>Veranstaltungen wie <strong>Standortfeiern, Eiscr&eacute;me-Party und Firmenl&auml;ufe<\/strong>.<\/li>\\n<li>Eine Vielzahl an Online-Shopping-Rabatten.<\/li>\\n<li>Eine von uns <strong>gef&ouml;rderte Mitgliedschaft bei Wellhub<\/strong> und in ausgew&auml;hlten Fitnessstudios.<\/li>\\n<\/ul>\\n<p><strong>Deine Bewerbung<br \/><\/strong>Wenn das alles nach dem perfekten n&auml;chsten Schritt auf deinem Karriereweg klingt, dann m&ouml;chten wir dich kennenlernen.<\/p>\\n<p>So geht&rsquo;s:<\/p>\\n<ol>\\n<li><strong> \\\"Bewerben\\\"-Button klicken<\/strong><\/li>\\n<li><strong>Daten eingeben<\/strong><\/li>\\n<li><strong>Fertig<\/strong><\/li>\\n<\/ol>\\n<p>Wir melden uns in der Regel innerhalb von 4 Werktagen bei dir.<strong>&nbsp;<\/strong><\/p>\\n<p><strong>Du hast noch Fragen? <\/strong>Unser virtueller Assistenten \\\"Dot\\\" steht dir per WhatsApp unter 01525 7294145 oder &uuml;ber den Facebook-Messenger rund um die Uhr zur Verf&uuml;gung.<\/p>\\n<p><strong>Hier arbeitet unser Team<br \/><\/strong>Concentrix Management Holding B.V &amp; Co. KG<br \/>Hopfenbruchweg 6, 19059 Schwerin<\/p>\\n<div>\\n<div>\\n<p><strong>Concentrix&nbsp;setzt sich f&uuml;r Chancengleichheit ein<\/strong>&nbsp;<\/p>\\n<p><em>Wir sind stolz darauf, als ein Team und ein Unternehmen weltweit vereint zu sein. Wir verpflichten uns, allen Bewerbenden gleiche Einstellungschancen einzur&auml;umen und ein Arbeitsumfeld zu schaffen, das frei von Diskriminierung und Bel&auml;stigung ist. Alle unsere Einstellungspraktiken basieren auf den gesch&auml;ftlichen Erfordernissen, den Stellenanforderungen und den beruflichen Qualifikationen, ohne R&uuml;cksicht auf Herkunft, Alter, Geschlechtsidentit&auml;t, sexuelle Orientierung, Religion, Familienstand oder Elternstatus, nationale Herkunft, Behinderung oder eine andere durch die geltenden nationalen Gesetze gesch&uuml;tzte Klassifizierung.<\/em>&nbsp;<br \/><em>Vielfalt und Chancengleichheit geh&ouml;ren zu den gelebten Grundwerten bei Concentrix. Deshalb sind Bewerbungen von Menschen mit Behinderung ausdr&uuml;cklich erw&uuml;nscht. Schwerbehinderte und Gleichgestellte werden bei gleicher Eignung bevorzugt eingestellt. Hierzu bieten wir individuelle Unterst&uuml;tzung an, um den f&uuml;r dich passenden Arbeitsplatz zu schaffen.<\/em>&nbsp;<\/p>\\n<p><strong>Arbeitserlaubnis<\/strong>&nbsp;<\/p>\\n<p>Gem&auml;&szlig; deutschem Recht werden f&uuml;r diese Stelle nur Bewerber ber&uuml;cksichtigt, die &uuml;ber eine g&uuml;ltige Arbeitserlaubnis in Deutschland verf&uuml;gen.&nbsp;<\/p>\\n<\/div>\\n<p>#EMEACNX<br \/>#AGENTCNX<\/p>\\n<\/div>\",\"ats_external_id\":\"DE-1169\",\"location\":\"Schwerin, Mecklenburg-Vorpommern\",\"job_type\":\"part_time\",\"salary\":\"13.90\",\"salary_type\":\"hourly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-10-18T01:59:17.511+02:00\",\"created_at\":\"2026-09-17T14:53:39.295+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-dach1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMTY5?\",\"apply_url\":\"https:\/\/concentrix-dach1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMTY5\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"de\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-dach1\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":\"1\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"1625\",\"campaign_id\":\"1166\",\"campaign_title\":\"GTM \/ DE \/ SN \/ EnBW \/ Kaufm\u00e4nnisch_new\",\"campaign_type\":\"job_application\",\"job_title\":\"Kundenberater (m\/w\/d) f\u00fcr EnBW\",\"street\":\"Hopfenbruchweg 6\",\"address\":\"Hopfenbruchweg 6\",\"city\":\"Schwerin\",\"state\":null,\"postal_code\":\"19059\",\"region\":\"Mecklenburg-Vorpommern\",\"country\":\"Germany\",\"short_description\":\"Bewirb dich jetzt in Schwerin!\",\"long_description\":\"<h3><strong>Powering what's next.<\/strong><\/h3>\\n<p><strong><img src=\\\"https:\/\/i.imgur.com\/kHDOAbz.png\\\" alt=\\\"\\\" width=\\\"300\\\" height=\\\"160\\\" \/><\/strong><\/p>\\n<p><strong>Reden kannst du? Das trifft sich gut!<br \/><\/strong>Den Rest bringen wir dir bei. Starte jetzt als <strong>Kundenberater (m\/w\/d) f&uuml;r EnBW<\/strong>&nbsp;- auch ohne Erfahrung.<\/p>\\n<p><strong>Das Wichtigste zuerst<\/strong><\/p>\\n<ul>\\n<li>Basis: 13,90 &euro; brutto\/Stunde<\/li>\\n<li>Zuverdienst durch leistungsorientierte Verg&uuml;tung und\/oder Provision<\/li>\\n<li>Start: ab sofort<\/li>\\n<li>Vollzeit oder Teilzeit &ndash; ab 30 Std.\/Woche<\/li>\\n<li>Servicezeiten: Montag - Freitag zwischen 08:00 - 20:00 Uhr<\/li>\\n<li>Arbeitsort: Schwerin<\/li>\\n<li>Inbound<\/li>\\n<li>Quereinsteiger willkommen!<\/li>\\n<li>Unterst&uuml;tzung durch moderne KI-Tools<\/li>\\n<li><strong> <\/strong>Unbefristeter Arbeitsvertrag&nbsp;<\/li>\\n<\/ul>\\n<p data-pm-slice=\\\"1 1 []\\\"><strong>Das erwartet dich<br \/><\/strong>Du bist der erste Ansprechpartner bei unterschiedlichen Kundenanfragen, ob telefonisch oder per E-Mail.<br \/>Immer mit dabei: Unsere KI-Tools, die dir Routineaufgaben abnehmen und dir Zeit verschaffen, denn <strong>KI ist bei uns kein Ersatz &ndash; sondern dein Teamkollege.<\/strong><\/p>\\n<p><strong>Dein Alltag<\/strong><\/p>\\n<ul>\\n<li><strong>Berate Kunden des Energieanbieters EnBW<\/strong> zu Produkten und Dienstleistungen.<\/li>\\n<li><strong>Bearbeite telefonische und schriftliche Anliegen<\/strong> zu Umz&uuml;gen, Z&auml;hlerst&auml;nden, Daten&auml;nderungen, St&ouml;rungen oder Vertragsangelegenheiten.<\/li>\\n<li>Dokumentiere die Kommunikation in der <strong>Kundendatenbank<\/strong><\/li>\\n<li><strong>Nutze moderne Tools<\/strong>, die dich smarter und besser machen<\/li>\\n<\/ul>\\n<p>Mal ganz leicht. Mal herausfordernd. Aber immer in Bewegung.<\/p>\\n<div>\\n<p><strong>Das sagen unsere Game-Changer<\/strong><br \/><img src=\\\"https:\/\/i.imgur.com\/YiZknAy.png\\\" alt=\\\"\\\" width=\\\"120\\\" height=\\\"20\\\" \/> <br \/>\\\"Die Arbeitsatmosph&auml;re ist sehr angenehm, und ich habe das Gl&uuml;ck, mit freundlichen Kolleginnen und Kollegen zusammenzuarbeiten.\\\"<\/p>\\n<p>Bei uns bist du nicht einfach &bdquo;eine Stimme&ldquo;. Du bist Teil eines Teams, das sich gegenseitig unterst&uuml;tzt.<\/p>\\n<p><strong>Das bringst du mit<br \/><\/strong>Du brauchst keinen perfekten Lebenslauf.<br \/>Was z&auml;hlt:<\/p>\\n<ul>\\n<li>Du besitzt <strong>sehr gute Deutschkenntnisse<\/strong> in Wort und Schrift.<\/li>\\n<li>Deine <strong>Kommunikation ist serviceorientiert, wertsch&auml;tzend<\/strong> und auf Augenh&ouml;he.<\/li>\\n<li>Du bist <strong>sicher im Umgang mit einem PC.<\/strong><\/li>\\n<li><strong>Neue Tools und Technologien<\/strong> sind genau dein Ding.<\/li>\\n<li>Du hast Lust <strong>mit unserem Team am Standort in Schwerin zu arbeiten<\/strong>.<\/li>\\n<\/ul>\\n<p>Erfahrung im Kundenservice? Super. Aber kein Muss.<\/p>\\n<\/div>\\n<p><strong>Benefits<br \/><\/strong>Ein Job sollte deinen einzigartigen Lebensstil unterst&uuml;tzen &ndash; und dich weiterbringen.<br \/>Deshalb bekommst du bei uns:<\/p>\\n<ul>\\n<li>Einen <strong>unbefristeten Arbeitsvertrag.<\/strong><\/li>\\n<li>Eine Anstellung in\u202f<strong>Vollzeit oder Teilzeit <\/strong>(ab\u202f30\u202fStunden pro Woche)<strong> <\/strong>&ndash; wie es f&uuml;r dich am besten passt.<\/li>\\n<li>In Absprache sind <strong>dauerhafte Fr&uuml;hschichten m&ouml;glich<\/strong>&nbsp; &ndash; f&uuml;r deine perfekte Work-Life-Balance.<\/li>\\n<li>Mit <strong>bis zu 27 Urlaubstagen<\/strong> sind sowohl kleine als auch gro&szlig;e Auszeiten m&ouml;glich.<\/li>\\n<li>Du startest mit einem <strong>intensiven Vollzeittraining<\/strong>.<\/li>\\n<li>Eine<strong> intensive Einarbeitung<\/strong> mit Mentoren &ndash; sie bringen dir alles bei.<\/li>\\n<li>Regelm&auml;&szlig;ige Coachings, Fresh-Ups und <strong>Aufbautrainings &ndash; unterst&uuml;tzt durch smarte Technologien.<\/strong><\/li>\\n<li><strong>Weiterbildungs- und Karrierem&ouml;glichkeiten<\/strong> und das sogar weltweit.<\/li>\\n<li><strong>Kostenlosen Zugang zu LinkedIn Learning<\/strong> &ndash; f&uuml;r dein Wachstum.<\/li>\\n<li>Eine finanzielle Absicherung durch eine <strong>betriebliche Altersvorsorge<\/strong>.<\/li>\\n<li>Eine attraktive Pr&auml;mie von <strong>600&euro; f&uuml;r jeden neuen Mitarbeiter, den du erfolgreich wirbst<\/strong>.<\/li>\\n<li>Veranstaltungen wie <strong>Standortfeiern, Eiscr&eacute;me-Party und Firmenl&auml;ufe<\/strong>.<\/li>\\n<li>Eine Vielzahl an Online-Shopping-Rabatten.<\/li>\\n<li>Eine von uns <strong>gef&ouml;rderte Mitgliedschaft bei Wellhub<\/strong> und in ausgew&auml;hlten Fitnessstudios.<\/li>\\n<\/ul>\\n<p><strong>Deine Bewerbung<br \/><\/strong>Wenn das alles nach dem perfekten n&auml;chsten Schritt auf deinem Karriereweg klingt, dann m&ouml;chten wir dich kennenlernen.<\/p>\\n<p>So geht&rsquo;s:<\/p>\\n<ol>\\n<li><strong> \\\"Bewerben\\\"-Button klicken<\/strong><\/li>\\n<li><strong>Daten eingeben<\/strong><\/li>\\n<li><strong>Fertig<\/strong><\/li>\\n<\/ol>\\n<p>Wir melden uns in der Regel innerhalb von 4 Werktagen bei dir.<strong>&nbsp;<\/strong><\/p>\\n<p><strong>Du hast noch Fragen? <\/strong>Unser virtueller Assistenten \\\"Dot\\\" steht dir per WhatsApp unter 01525 7294145 oder &uuml;ber den Facebook-Messenger rund um die Uhr zur Verf&uuml;gung.<\/p>\\n<p><strong>Hier arbeitet unser Team<br \/><\/strong>Concentrix Management Holding B.V &amp; Co. KG<br \/>Hopfenbruchweg 6, 19059 Schwerin<\/p>\\n<div>\\n<div>\\n<p><strong>Concentrix&nbsp;setzt sich f&uuml;r Chancengleichheit ein<\/strong>&nbsp;<\/p>\\n<p><em>Wir sind stolz darauf, als ein Team und ein Unternehmen weltweit vereint zu sein. Wir verpflichten uns, allen Bewerbenden gleiche Einstellungschancen einzur&auml;umen und ein Arbeitsumfeld zu schaffen, das frei von Diskriminierung und Bel&auml;stigung ist. Alle unsere Einstellungspraktiken basieren auf den gesch&auml;ftlichen Erfordernissen, den Stellenanforderungen und den beruflichen Qualifikationen, ohne R&uuml;cksicht auf Herkunft, Alter, Geschlechtsidentit&auml;t, sexuelle Orientierung, Religion, Familienstand oder Elternstatus, nationale Herkunft, Behinderung oder eine andere durch die geltenden nationalen Gesetze gesch&uuml;tzte Klassifizierung.<\/em>&nbsp;<br \/><em>Vielfalt und Chancengleichheit geh&ouml;ren zu den gelebten Grundwerten bei Concentrix. Deshalb sind Bewerbungen von Menschen mit Behinderung ausdr&uuml;cklich erw&uuml;nscht. Schwerbehinderte und Gleichgestellte werden bei gleicher Eignung bevorzugt eingestellt. Hierzu bieten wir individuelle Unterst&uuml;tzung an, um den f&uuml;r dich passenden Arbeitsplatz zu schaffen.<\/em>&nbsp;<\/p>\\n<p><strong>Arbeitserlaubnis<\/strong>&nbsp;<\/p>\\n<p>Gem&auml;&szlig; deutschem Recht werden f&uuml;r diese Stelle nur Bewerber ber&uuml;cksichtigt, die &uuml;ber eine g&uuml;ltige Arbeitserlaubnis in Deutschland verf&uuml;gen.&nbsp;<\/p>\\n<\/div>\\n<p>#EMEACNX<br \/>#AGENTCNX<\/p>\\n<\/div>\",\"ats_external_id\":\"DE-1166\",\"location\":\"Schwerin, Mecklenburg-Vorpommern\",\"job_type\":\"part_time\",\"salary\":\"13.90\",\"salary_type\":\"hourly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-10-19T01:59:14.816+02:00\",\"created_at\":\"2026-09-17T13:27:08.594+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-dach1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMTY2?\",\"apply_url\":\"https:\/\/concentrix-dach1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMTY2\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":\"energy\",\"contract_type\":\"permanent\",\"locale\":\"de\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-dach1\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":\"1\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"130\",\"campaign_id\":\"1019\",\"campaign_title\":\"Pearson \/ Nordic Multilingual \/ Sofia \/ Hybrid \/ SM Campaign\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Support Advisor with Dutch\/Swedish\/Danish\/Norwegian\",\"street\":null,\"address\":null,\"city\":\"Sofia\",\"state\":\"Sofia City Province\",\"postal_code\":\"\",\"region\":\"Sofia\",\"country\":\"Bulgaria\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<div><strong>About the role<\/strong><br \/>We are looking for Customer Support Advisors fluent in Dutch\/Swedish\/Danish\/Norwegian to join an international customer support team.<br \/>You will provide voice-based customer support with basic technical assistance to professional customers, including psychologists, therapists, schools and universities.<br \/>&nbsp;<br \/><strong>Your responsibilities<\/strong><\/div>\\n<div>\\n<ul>\\n<li>Provide professional customer support by phone<\/li>\\n<li>Assist with accounts, orders, subscriptions and licensing<\/li>\\n<li>Help customers navigate digital platforms and resolve basic technical issues<\/li>\\n<li>Ensure high customer satisfaction and service quality<\/li>\\n<li>Escalate more complex issues when required<\/li>\\n<\/ul>\\n<\/div>\\n<div>&nbsp;<\/div>\\n<div>\\n<div><strong>Requirements<\/strong><\/div>\\n<ul>\\n<li>Fluent in Dutch\/Swedish\/Danish\/Norwegian<\/li>\\n<li>Good level of English<\/li>\\n<li>Previous Customer Service\/Support experience is an advantage<\/li>\\n<li>Excellent communication and problem-solving skills<\/li>\\n<li>Customer-focused attitude and attention to detail<\/li>\\n<li>Comfortable working with computer systems<\/li>\\n<\/ul>\\n<\/div>\\n<div>&nbsp;<\/div>\\n<div>\\n<div><strong>What we offer<\/strong><\/div>\\n<ul>\\n<li>Working schedule: Monday&ndash;Friday, 08:00&ndash;17:00<\/li>\\n<li>Hybrid working model<\/li>\\n<li>4 weeks of training + 1 week of nesting onsite<\/li>\\n<li>After training: 3 days home office + 2 days office<\/li>\\n<li>International working environment<\/li>\\n<li>Professional development opportunities<\/li>\\n<\/ul>\\n<\/div>\",\"ats_external_id\":\"BG-1019\",\"location\":\"Sofia, 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- Home Protect \",\"campaign_type\":\"job_application\",\"job_title\":\"Sales Advisor\",\"street\":\"9 Hertzog Boulevard Foreshore \",\"address\":\"9 Hertzog Boulevard Foreshore \",\"city\":\"Cape Town\",\"state\":\"Western Cape\",\"postal_code\":\"8000\",\"region\":\"Cape Town\",\"country\":\"South Africa\",\"short_description\":\"Join Concentrix Today!\",\"long_description\":\"<h3><strong>Customer Service Sales Advisor &ndash; Cape Town (On-Site)<\/strong><\/h3>\\n<p class=\\\"mb-2 whitespace-pre-wrap\\\">Are you looking for an opportunity to jumpstart your career in the service industry? Now is your time to shine with <strong>Concentrix<\/strong> in this exciting opportunity to join our dynamic team as a <strong>Sales Advisor<\/strong>, working on an internationally innovative campaign with a base salary of <strong>R8,000<\/strong>.<\/p>\\n<p class=\\\"mb-2 whitespace-pre-wrap\\\">As a Customer Service Sales Advisor, you will be responsible for providing exceptional customer service to new and existing customers across a range of policy enquiries. You'll be working on-site from our vibrant <strong>Cape Town office<\/strong>, where creativity meets cutting-edge technology. Along the way, you'll become part of a welcoming community of <strong>like-minded professionals<\/strong> who often become friends for life.<\/p>\\n<h3>This Role Is a Great Match If You Have:<\/h3>\\n<ul>\\n<li>Minimum of <strong>Grade 12 \/ Matric<\/strong> (Essential)<\/li>\\n<li><strong>1 year<\/strong> of international retention and upselling experience<\/li>\\n<li>Minimum <strong>B2 English language level<\/strong>, strong email writing skills, and computer literacy<\/li>\\n<li>A clear <strong>criminal and credit record<\/strong><\/li>\\n<li>The ability to provide references from the <strong>last 2 years of employment<\/strong><\/li>\\n<li><strong>Regulatory awareness<\/strong>, including familiarity with FCA regulations<\/li>\\n<li><strong>Flexibility<\/strong> to work shift patterns<\/li>\\n<\/ul>\\n<h3>What's In It for You?<\/h3>\\n<p class=\\\"mb-2 whitespace-pre-wrap\\\">We offer benefits designed to support <strong>your unique lifestyle<\/strong>:<\/p>\\n<ul>\\n<li><strong>Base salary of R8,000<\/strong><\/li>\\n<li>Choice between <strong>Medical Aid<\/strong> or <strong>Medical Insurance<\/strong>\\n<ul>\\n<li><strong><em>Medical Aid<\/em><\/strong> &ndash; Covers the employee only<\/li>\\n<li><strong><em>Medical Insurance<\/em><\/strong> &ndash; Covers the employee and 2 dependents<\/li>\\n<\/ul>\\n<\/li>\\n<li><strong>Pension Fund<\/strong> &ndash; 2.5% employer contribution, 2.5% employee contribution<\/li>\\n<li><strong>Subsidised transport<\/strong> between 7 pm and 6 am <strong>(employee contributes a maximum of R350)<\/strong><\/li>\\n<li><strong>Night shift allowance<\/strong> &ndash; applicable after 7 pm<\/li>\\n<li>Access to our <strong>Employee Assistance Programme (EAP)<\/strong><\/li>\\n<li><strong>Group life cover<\/strong><\/li>\\n<li><strong>Financial well-being sessions<\/strong>, will-writing sessions, and stress management support<\/li>\\n<li><strong>Team building<\/strong> and upskilling training opportunities<\/li>\\n<li>An <strong>interactive and inclusive company culture<\/strong><\/li>\\n<\/ul>\\n<h3>What You'll Do in This Role<\/h3>\\n<p class=\\\"mb-2 whitespace-pre-wrap\\\"><strong>Key Contribution Areas:<\/strong><\/p>\\n<ol>\\n<li>Handle <strong>inbound sales calls<\/strong>, guiding customers through the full end-to-end process of purchasing new policies.<\/li>\\n<li>Manage queries from existing policyholders, including <strong>policy amendments, renewals, and cancellations<\/strong>.<\/li>\\n<li>Ensure all customer interactions comply with <strong>regulatory requirements<\/strong> and internal guidelines.<\/li>\\n<li>Deliver <strong>personalised conversations<\/strong> by adapting your approach to individual customer needs and circumstances.<\/li>\\n<li>Maintain <strong>accurate records<\/strong> of all customer interactions and outcomes.<\/li>\\n<li>Support growth ambitions within <strong>Home Protect<\/strong> by consistently meeting service and quality standards.<\/li>\\n<li>Collaborate effectively with <strong>colleagues and leaders<\/strong> to maintain a customer-focused, high-performing team environment.<\/li>\\n<\/ol>\\n<h3>Skills Required<\/h3>\\n<p class=\\\"mb-2 whitespace-pre-wrap\\\">You will demonstrate a strong understanding of the following:<\/p>\\n<ul>\\n<li>Competence across a <strong>broad range of processes<\/strong><\/li>\\n<li><strong>Basic complaint handling<\/strong>, including first points of contact and appropriate logging of complaints<\/li>\\n<li><strong>Risk event handling and logging<\/strong> where appropriate, with an understanding of the Quality Checking process<\/li>\\n<li>Active and positive contributions to <strong>team huddles and meetings<\/strong><\/li>\\n<li>A commitment to <strong>self-development<\/strong> and continuous learning<\/li>\\n<li>Strong <strong>communication skills<\/strong> when engaging with customers<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<h3>Why Join Concentrix?<\/h3>\\n<p class=\\\"mb-2 whitespace-pre-wrap\\\">Bring your skills, experience, and drive to a company that truly values your expertise. Discover why over <strong>550,000 game-changers<\/strong> around the globe call Concentrix their <em>\\\"employer of choice.\\\"<\/em> Together, we'll achieve greatness and unlock unlimited possibilities. <strong>Apply today<\/strong> and let your career thrive!<\/p>\\n<p class=\\\"mb-2 whitespace-pre-wrap\\\">With game-changers in over <strong>70 countries<\/strong>, we celebrate our differences and embrace what makes each person unique. Imagine being part of a company that supports <strong>everyone's success and well-being<\/strong>, giving you the tools and support you need to grow, thrive, and build a career with endless possibilities.<\/p>\\n<h3>Eligibility to Work<\/h3>\\n<p class=\\\"mb-2 whitespace-pre-wrap\\\">In accordance with South African law, only applicants who are legally authorised to work in SA will be considered for this position, and the appointment will be made in line with the <strong>company's EE Plan<\/strong>.<\/p>\\n<h3>Disclaimer<\/h3>\\n<p class=\\\"mb-2 whitespace-pre-wrap\\\">The above statements are intended to describe the general nature and level of work performed by <strong>people assigned to this role<\/strong>. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required.<\/p>\\n<p><strong>Concentrix is an equal opportunity employer.<\/strong> We evaluate qualified applicants without regard to race, colour, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status, or any other legally protected characteristic.<\/p>\",\"ats_external_id\":\"ZA-2965\",\"location\":\"Cape Town, Cape Town\",\"job_type\":\"full_time\",\"salary\":\"8000\",\"salary_type\":\"monthly\",\"salary_currency\":\"ZAR\",\"updated_at\":\"2026-10-20T23:59:12.853Z\",\"created_at\":\"2026-09-17T11:38:41.703Z\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-uk.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yOTY1?\",\"apply_url\":\"https:\/\/concentrix-uk.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yOTY1\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-uk\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"3\",\"auto_call\":\"0\",\"on_erp_listing\":\"0\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"1626\",\"campaign_id\":\"1164\",\"campaign_title\":\"GTM \/ DE \/ MS \/ Santander Refinanzierung_new\",\"campaign_type\":\"job_application\",\"job_title\":\"Mitarbeiter (m\/w\/d) Refinanzierung\",\"street\":\"An den Loddenb\u00fcschen 95\",\"address\":\"An den Loddenb\u00fcschen 95\",\"city\":\"M\u00fcnster\",\"state\":null,\"postal_code\":\"48155\",\"region\":\"Nordrhein-Westfalen\",\"country\":\"Germany\",\"short_description\":\"Bewirb dich jetzt in M\u00fcnster!\",\"long_description\":\"<h3><strong>Powering what's next.<\/strong><\/h3>\\n<p><strong><img src=\\\"https:\/\/i.imgur.com\/kHDOAbz.png\\\" alt=\\\"\\\" width=\\\"300\\\" height=\\\"160\\\" \/><\/strong><\/p>\\n<p><strong>Reden kannst du? Das trifft sich gut!<br \/><\/strong>Den Rest bringen wir dir bei. Starte jetzt als <strong>Kundenberater (m\/w\/d) f&uuml;r Refinanzierungen<\/strong>&nbsp;- auch ohne Erfahrung.<\/p>\\n<p><strong>Das Wichtigste zuerst<\/strong><\/p>\\n<ul>\\n<li>Basis: 13,90 &euro; brutto\/Stunde<\/li>\\n<li>Leistungsorientierte Verg&uuml;tung: bis zu 3,00 &euro; brutto\/Stunde<\/li>\\n<li>Start: ab sofort<\/li>\\n<li>Vollzeit oder Teilzeit &ndash; ab 25 Std.\/Woche<\/li>\\n<li>Servicezeiten: Montag - Freitag von 08:00 - 20:00 Uhr<\/li>\\n<li>Standort: M&uuml;nster<\/li>\\n<li>Inbound &amp; Outbound &ndash; Telefonische R&uuml;cksprachen, &uuml;berwiegend schriftlich<\/li>\\n<li>Quereinsteiger willkommen!<\/li>\\n<li>Unterst&uuml;tzung durch moderne KI-Tools<\/li>\\n<li><strong> <\/strong>Unbefristeter Arbeitsvertrag&nbsp;<\/li>\\n<\/ul>\\n<p data-pm-slice=\\\"1 1 []\\\"><strong>Das erwartet dich<br \/><\/strong>Du bist der erste Ansprechpartner bei unterschiedlichen Kundenanfragen, ob telefonisch oder per E-Mail.<br \/>Immer mit dabei: Unsere KI-Tools, die dir Routineaufgaben abnehmen und dir Zeit verschaffen, denn <strong>KI ist bei uns kein Ersatz &ndash; sondern dein Teamkollege.<\/strong><\/p>\\n<p><strong>Dein Alltag<\/strong><\/p>\\n<ul>\\n<li><strong>Pr&uuml;fe Refinanzierungsantr&auml;ge und Ratenreduzierungen <\/strong>und greife hierf&uuml;r auf verschiedene Systeme und Informationsquellen zur&uuml;ck<\/li>\\n<li>&Uuml;bernehme die Vorpr&uuml;fung zu Finanzierungen in den Bereichen <strong>KFZ, Direktkredite und Kreditkarten<\/strong><\/li>\\n<li>F&uuml;hre die <strong>Bearbeitung der Anfragen &uuml;berwiegend schriftlich<\/strong> durch<\/li>\\n<li>Nimm zus&auml;tzlich<strong> telefonische Kundenanfragen<\/strong>&nbsp;entgegen.<\/li>\\n<li>Kontaktiere im Falle von <strong>R&uuml;ckfragen<\/strong> die Kunden oder Sachbearbeiter des Auftraggebers <strong>telefonisch<\/strong><\/li>\\n<li>Dokumentiere die Kommunikation in der <strong>Kundendatenbank<\/strong><\/li>\\n<li><strong>Nutze moderne Tools<\/strong>, die dich smarter und besser machen<\/li>\\n<\/ul>\\n<p>Mal ganz leicht. Mal herausfordernd. Aber immer in Bewegung.<\/p>\\n<p><strong>Das sagen unsere Game-Changer<\/strong><br \/><img src=\\\"https:\/\/i.imgur.com\/YiZknAy.png\\\" alt=\\\"\\\" width=\\\"120\\\" height=\\\"20\\\" \/> <br \/>&bdquo;Aus Kollegen werden Freunde! Der Teamzusammenhalt ist un&uuml;bertroffen.&ldquo;<\/p>\\n<p>Bei uns bist du nicht einfach &bdquo;eine Stimme&ldquo;. Du bist Teil eines Teams, das sich gegenseitig unterst&uuml;tzt.<\/p>\\n<p><strong>Das bringst du mit<br \/><\/strong>Du brauchst keinen perfekten Lebenslauf.<br \/>Was z&auml;hlt:<\/p>\\n<ul>\\n<li>Du besitzt <strong>sehr gute Deutschkenntnisse<\/strong> in Wort und Schrift.<\/li>\\n<li>Deine <strong>Kommunikation ist professionell, wertsch&auml;tzend<\/strong> und auf Augenh&ouml;he.<\/li>\\n<li>Du hast gro&szlig;es <strong>Interesse an Finanzthemen.<\/strong><\/li>\\n<li>Du arbeitest <strong>sorgf&auml;ltig<\/strong> und beh&auml;ltst den &Uuml;berblick bei der Nutzung mehrerer Systeme.<\/li>\\n<li>Du bist <strong>sicher im Umgang mit einem PC.<\/strong><\/li>\\n<li><strong>Neue Tools und Technologien<\/strong> sind genau dein Ding.<\/li>\\n<li>Du hast Lust <strong>mit unserem Team am Standort in M&uuml;nster zu arbeiten<\/strong>.<\/li>\\n<\/ul>\\n<p>Erfahrung im Kundenservice? Super. Aber kein Muss.<\/p>\\n<p><strong>Benefits<br \/><\/strong>Ein Job sollte deinen einzigartigen Lebensstil unterst&uuml;tzen &ndash; und dich weiterbringen.<br \/>Deshalb bekommst du bei uns:<\/p>\\n<ul>\\n<li>Einen <strong>unbefristeten Arbeitsvertrag.<\/strong><\/li>\\n<li>Eine Anstellung in\u202f<strong>Vollzeit oder Teilzeit (ab\u202f25\u202fStunden pro Woche) <\/strong>&ndash; wie es f&uuml;r dich am besten passt.<\/li>\\n<li>Du startest mit einem <strong>intensiven Vollzeittraining<\/strong>, das von unseren Trainern durchgef&uuml;hrt wird.<\/li>\\n<li>Eine<strong> intensive Einarbeitung<\/strong> mit Mentoren &ndash; sie bringen dir alles bei.<\/li>\\n<li>Regelm&auml;&szlig;ige Coachings, Fresh-Ups und <strong>Aufbautrainings &ndash; unterst&uuml;tzt durch smarte Technologien.<\/strong><\/li>\\n<li><strong>Weiterbildungs- und Karrierem&ouml;glichkeiten<\/strong> und das sogar weltweit.<\/li>\\n<li><strong>Kostenlosen Zugang zu LinkedIn Learning<\/strong> &ndash; f&uuml;r dein Wachstum.<\/li>\\n<li>Eine finanzielle Absicherung durch eine <strong>betriebliche Altersvorsorge<\/strong>.<\/li>\\n<li>Eine attraktive Pr&auml;mie von <strong>600&euro; f&uuml;r jeden neuen Mitarbeiter, den du erfolgreich wirbst<\/strong>.<\/li>\\n<li>Veranstaltungen wie <strong>Standortfeiern, Spieleabende und Grillevents<\/strong>.<\/li>\\n<li>Eine Vielzahl an Online-Shopping-Rabatten.<\/li>\\n<li>Eine von uns <strong>gef&ouml;rderte Mitgliedschaft bei Wellhub<\/strong> und in ausgew&auml;hlten Fitnessstudios.<\/li>\\n<\/ul>\\n<p><strong>Deine Bewerbung<br \/><\/strong>Wenn das alles nach dem perfekten n&auml;chsten Schritt auf deinem Karriereweg klingt, dann m&ouml;chten wir dich kennenlernen.<\/p>\\n<p>So geht&rsquo;s:<\/p>\\n<ol>\\n<li><strong> \\\"Bewerben\\\"-Button klicken<\/strong><\/li>\\n<li><strong>Daten eingeben<\/strong><\/li>\\n<li><strong>Fertig<\/strong><\/li>\\n<\/ol>\\n<p>Wir melden uns in der Regel innerhalb von 4 Werktagen bei dir.<strong>&nbsp;<\/strong><\/p>\\n<p><strong>Du hast noch Fragen? <\/strong>Unser virtueller Assistenten \\\"Dot\\\" steht dir per WhatsApp unter 01525 7294145 oder &uuml;ber den Facebook-Messenger rund um die Uhr zur Verf&uuml;gung.<\/p>\\n<p><strong>Hier arbeitet unser Team<br \/><\/strong>Concentrix M&uuml;nster GmbH<br \/>An den Loddenb&uuml;schen 95, 48155 M&uuml;nster &nbsp; &nbsp; &nbsp;&nbsp;<\/p>\\n<div>\\n<p><strong>Concentrix&nbsp;setzt sich f&uuml;r Chancengleichheit ein<\/strong>&nbsp;<\/p>\\n<p><em>Wir sind stolz darauf, als ein Team und ein Unternehmen weltweit vereint zu sein. Wir verpflichten uns, allen Bewerbenden gleiche Einstellungschancen einzur&auml;umen und ein Arbeitsumfeld zu schaffen, das frei von Diskriminierung und Bel&auml;stigung ist. Alle unsere Einstellungspraktiken basieren auf den gesch&auml;ftlichen Erfordernissen, den Stellenanforderungen und den beruflichen Qualifikationen, ohne R&uuml;cksicht auf Herkunft, Alter, Geschlechtsidentit&auml;t, sexuelle Orientierung, Religion, Familienstand oder Elternstatus, nationale Herkunft, Behinderung oder eine andere durch die geltenden nationalen Gesetze gesch&uuml;tzte Klassifizierung.<\/em>&nbsp;<br \/><em>Vielfalt und Chancengleichheit geh&ouml;ren zu den gelebten Grundwerten bei Concentrix. Deshalb sind Bewerbungen von Menschen mit Behinderung ausdr&uuml;cklich erw&uuml;nscht. Schwerbehinderte und Gleichgestellte werden bei gleicher Eignung bevorzugt eingestellt. Hierzu bieten wir individuelle Unterst&uuml;tzung an, um den f&uuml;r dich passenden Arbeitsplatz zu schaffen.<\/em>&nbsp;<\/p>\\n<p><strong>Arbeitserlaubnis<\/strong>&nbsp;<\/p>\\n<p>Gem&auml;&szlig; deutschem Recht werden f&uuml;r diese Stelle nur Bewerber ber&uuml;cksichtigt, die &uuml;ber eine g&uuml;ltige Arbeitserlaubnis in Deutschland verf&uuml;gen.&nbsp;<\/p>\\n<\/div>\\n<p>#EMEACNX<br \/>#AGENTCNX<\/p>\",\"ats_external_id\":\"DE-1164\",\"location\":\"M\u00fcnster, Nordrhein-Westfalen\",\"job_type\":\"part_time\",\"salary\":\"13.90\",\"salary_type\":\"hourly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-10-04T01:59:12.787+02:00\",\"created_at\":\"2026-09-17T11:08:20.124+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-dach1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMTY0?\",\"apply_url\":\"https:\/\/concentrix-dach1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMTY0\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":\"banking\",\"contract_type\":\"permanent\",\"locale\":\"de\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-dach1\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":\"1\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"1024\",\"campaign_id\":\"26205\",\"campaign_title\":\"Sr. Specialist, Marketing Solutions R1764153\",\"campaign_type\":\"job_application\",\"job_title\":\"Automotive Field Representative (Bilingual - English\/French)\",\"street\":\"CAN ON Work-at-Home\",\"address\":\"CAN ON Work-at-Home\",\"city\":\"CAN\",\"state\":\"Ontario\",\"postal_code\":\"L5B 1R6\",\"region\":null,\"country\":\"Canada\",\"short_description\":\"We're Concentrix. The global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\nJoin us and be part of this journey towards greater opportunities and brighter futures. \\nAs a Field Representative, you will support automotive dealerships across Canada by selling specialized marketing services and delivering consultative solutions that help dealers grow, retain customers, and increase usage of client products and services. This is a highly travel-based role covering the Canadian market, with preference for candidates located in Ontario or near a major airport.\\nYou will serve as a trusted partner to dealers, OEM field staff, and internal DSG teams, using your sales expertise, automotive industry knowledge, and relationship-building skills to drive enrollments, revenue growth, account retention, and dealer satisfaction.\",\"long_description\":\"<p><span style=\\\"color:#000000\\\"><b><span style=\\\"font-size:inherit\\\">What you will do in this role<\/span><\/b><\/span><\/p><p><span style=\\\"color:#002451\\\">In everything we do, we believe in doing right by and for people \u2013 our clients, their customers, our people, our community, and our planet.<\/span><\/p><ul><li style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\"><span style=\\\"font-size:inherit\\\">Travel throughout assigned Canadian territories to meet with automotive dealerships, support business reviews, identify sales opportunities, and strengthen dealer relationships<\/span><\/span><\/li><li style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\"><span style=\\\"font-size:inherit\\\">Drive new account acquisition, dealer enrollments, revenue growth, account retention, and increased usage of client products and services<\/span><\/span><\/li><li style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\"><span style=\\\"font-size:inherit\\\">Act as the primary point of contact with OEM field staff and support effective communication between dealers, OEM partners, and Concentrix teams<\/span><\/span><\/li><li style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\"><span style=\\\"font-size:inherit\\\">Carry and achieve enrollment and revenue targets within assigned accounts and territory<\/span><\/span><\/li><li style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\"><span style=\\\"font-size:inherit\\\">Define, clarify, and communicate client specifications, business needs, program updates, and changes to dealers and field partners<\/span><\/span><\/li><li style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\"><span style=\\\"font-size:inherit\\\">Serve as the DSG product knowledge expert for dealers and OEM field staff, providing ongoing education and support<\/span><\/span><\/li><li style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\"><span style=\\\"font-size:inherit\\\">Maximize DSG-related revenue opportunities within daily operations and programs<\/span><\/span><\/li><li style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\"><span style=\\\"font-size:inherit\\\">Support Field, Regional, and National OEM meetings as the primary DSG representative<\/span><\/span><\/li><li style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\"><span style=\\\"font-size:inherit\\\">Lead or support dealer meetings, both group and individual, to promote program value and resolve business needs<\/span><\/span><\/li><li style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\"><span style=\\\"font-size:inherit\\\">Build rapport with dealer and OEM field staff while supporting dealer retention, conflict management, and issue resolution<\/span><\/span><\/li><li style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\"><span style=\\\"font-size:inherit\\\">Research competitor activity and market information to provide feedback to the client and Concentrix<\/span><\/span><\/li><li style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\"><span style=\\\"font-size:inherit\\\">Identify automotive industry trends and compile competitive analysis insights<\/span><\/span><\/li><li style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\"><span style=\\\"font-size:inherit\\\">Coordinate closely with the Associate Director, Manager, Inside DSG Consultants, and DSG staff to align on future enrollment and sales opportunities<\/span><\/span><\/li><li style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\"><span style=\\\"font-size:inherit\\\">Serve as the point person for rolling out new products and program enhancements to dealers and OEM field staff<\/span><\/span><\/li><li style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\"><span style=\\\"font-size:inherit\\\">Travel up to 75% of the time, typically up to 3 out of 4 weeks per month<\/span><\/span><\/li><\/ul><br \/><p><span style=\\\"color:#000000\\\"><b><span style=\\\"font-size:inherit\\\">Your qualifications<\/span><\/b><\/span><\/p><p><span style=\\\"color:#002451\\\">We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.<\/span><\/p><p><span style=\\\"color:#002451\\\"><b>Concentrix is a great match if you<\/b>:<\/span><\/p><ul><li style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\"><span style=\\\"font-size:inherit\\\">Are bilingual in <\/span><b><span style=\\\"font-size:inherit\\\">English<\/span><\/b><span style=\\\"font-size:inherit\\\"> and <\/span><b><span style=\\\"font-size:inherit\\\">French (<\/span>Qu\u00e9b\u00e9cois<span style=\\\"font-size:inherit\\\"> French preferred)<\/span><\/b><\/span><\/li><li style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\"><span style=\\\"font-size:inherit\\\">Have a minimum of 2 years of prior automotive industry\u00a0sales experience<\/span><\/span><\/li><li style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\"><span style=\\\"font-size:inherit\\\">Bring sales and account management experience, including experience traveling to client sites<\/span><\/span><\/li><li style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\"><span style=\\\"font-size:inherit\\\">Have experience carrying and achieving sales, enrollment, or revenue targets<\/span><\/span><\/li><li style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\"><span style=\\\"font-size:inherit\\\">Can demonstrate a proven sales process and the ability to overcome objections<\/span><\/span><\/li><li style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\"><span style=\\\"font-size:inherit\\\">Have the ability to make effective, engaging, and persuasive presentations on complex topics<\/span><\/span><\/li><li style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\"><span style=\\\"font-size:inherit\\\">Are proficient in Microsoft Office Suite, including Excel and PowerPoint<\/span><\/span><\/li><li style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\"><span style=\\\"font-size:inherit\\\">Are tech-savvy and comfortable using CRM tools, such as Salesforce, as well as expense reporting tools<\/span><\/span><\/li><li style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\"><span style=\\\"font-size:inherit\\\">Have excellent time management skills and the ability to work independently in a field-based environment<\/span><\/span><\/li><li style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\"><span style=\\\"font-size:inherit\\\">Have a valid driver\u2019s license and required travel documents<\/span><\/span><\/li><li style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\"><span style=\\\"font-size:inherit\\\">Are able to travel up to 3 weeks per month, including Monday and Friday travel as business needs require<\/span><\/span><\/li><li style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\"><span style=\\\"font-size:inherit\\\">Ideally live near a major airport to support frequent business travel<\/span><\/span><\/li><\/ul><br \/><p><span style=\\\"color:#002451\\\"><b>It will be a plus if you<\/b>:<\/span><\/p><ul><li style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\"><span style=\\\"font-size:inherit\\\">Have B2B sales experience<\/span><\/span><\/li><li style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\"><span style=\\\"font-size:inherit\\\">Have experience selling specialized marketing services or experience in the marketing services industry<\/span><\/span><\/li><li style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\"><span style=\\\"font-size:inherit\\\">Have a proven track record of consistently exceeding sales goals<\/span><\/span><\/li><li style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\"><span style=\\\"font-size:inherit\\\">Have established experience building strategic business partnerships with automotive dealers or OEM field teams<\/span><\/span><\/li><li style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\"><span style=\\\"font-size:inherit\\\">Are located in Ontario or another location with convenient airport access<\/span><b><span style=\\\"font-size:inherit\\\"><br \/><\/span><\/b><\/span><\/li><\/ul><p><span style=\\\"color:#000000\\\"><b><span style=\\\"font-size:inherit\\\">What&#39;s in it for you<\/span><\/b><\/span><\/p><p><span style=\\\"color:#002451\\\">We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW.<\/span><\/p><p><span style=\\\"color:#002451\\\">In this role, we offer benefits that help support your unique lifestyle:<\/span><\/p><br \/><p><span style=\\\"color:#002451\\\">The base salary range for this position is $60k- $70k, plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program, Registered Retirement Savings plan, paid time off and holidays and paid learning days. The deadline to apply for this position is October 25, 2026. <\/span>This position is for an existing, immediate vacancy. We are currently seeking to fill this role with an individual who can start as soon as possible.<\/p><br \/><p><span style=\\\"color:#000000\\\"><b><span style=\\\"font-size:inherit\\\">Power the best version of you!<\/span><\/b><\/span><\/p><p><span style=\\\"color:#002451\\\">At Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.<\/span><\/p><p><span style=\\\"color:#002451\\\">If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d<\/span><\/p><br \/><p><span style=\\\"color:#002451\\\">#LI-WAH<\/span><\/p><p><span style=\\\"color:#002451\\\">#EnglishFrenchBilingual<\/span><\/p><p><b>Physical and Mental Requirements:\u00a0<br \/><\/b><br \/>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p><p><br \/><b>Equal Opportunity Statement:<\/b><\/p><p><\/p><p>Concentrix is committed to equal employment opportunity and does not discriminate on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity or expression, age, marital or family status, disability, or any other category protected by provincial human rights legislation.<\/p><p><\/p><p><b>Reasonable Accommodation Statement:<\/b><\/p><p><\/p><p>Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.\u00a0If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <a target=\\\"_blank\\\" href=\\\"mailto:app.acco@concentrix.com\\\"><span style=\\\"color:#007380\\\"><u>app.acco@concentrix.com<\/u><\/span><\/a>.\u00a0 All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/p><p><\/p><p><b>Artificial Intelligence (AI):<\/b><\/p><p><\/p><p><span style=\\\"color:#000000\\\">As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/span><\/p><p><\/p><p><b>Work Authorization:<\/b><\/p><p><\/p><p>Only qualified applicants who are legally authorized to work in Canada will be considered. Currently, this position may only be performed in the following provinces\/territories: AB, BC, MB, NB, NL, NS, ON, PE, and SK.<\/p><p><b><br \/>For further information on available work provinces and Equal Employment Opportunity as an applicant, please click<\/b><a target=\\\"_blank\\\" href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\"><span style=\\\"color:#0000ff\\\"><b><u> HERE<\/u><\/b><\/span><\/a><\/p><p><\/p><p><\/p>\",\"ats_external_id\":\"R1764153\",\"location\":\"CAN, Ontario\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-12T20:49:18.817+08:00\",\"created_at\":\"2026-09-17T04:05:09.460+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNjIwNQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/CAN-ON-Work-at-Home\/Automotive-Field-Representative--Bilingual---English-French-_R1764153\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Marketing Solutions\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"020207f166f11009eb7d8f52e81e0000\",\"descriptor\":\"Concentrix CVG CMG Canada ULC\",\"reference_id\":\"YCA02\",\"organization_reference_id\":\"YCA02\"},\"language\":[],\"location\":{\"city\":\"CAN\",\"state\":\"Ontario\",\"country\":{\"wid\":\"a30a87ed25634629aa6c3958aa2b91ea\",\"iso2\":\"CA\",\"iso3\":\"CAN\",\"descriptor\":\"Canada\",\"iso_numeric\":\"124\"},\"postal_code\":\"L5B 1R6\",\"primary_location\":{\"id\":\"CA-WAH-ONTAR-00\",\"wid\":\"b67da9176e3d1062f9df0a5636e1be6e\",\"descriptor\":\"CAN ON Work-at-Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"wid\":\"f6358e3b3d6d01b425c55240ff189385\",\"address\":\"meghna.phillips@concentrix.com\"},\"last_name\":\"Phillips\",\"first_name\":\"Meghna\"},\"categories\":[{\"id\":\"CF Marketing Solutions\",\"wid\":\"0227dc387a09015ea051256df665d54a\",\"descriptor\":\"Marketing Solutions\"}],\"recruiters\":[{\"id\":\"1037713\",\"wid\":\"f6358e3b3d6d015565925440ff189a85\",\"descriptor\":\"Meghna Phillips (1037713)\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC2347\",\"wid\":\"f9af6d72609801f017ceb5dc4f065fe1\",\"descriptor\":\"Sr. Specialist, Marketing Solutions\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-389891\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/CAN-ON-Work-at-Home\/Automotive-Field-Representative--Bilingual---English-French-_R1764153\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/CAN-ON-Work-at-Home\/Automotive-Field-Representative--Bilingual---English-French-_R1764153\/apply\",\"job_requisition_id\":\"R1764153\"}],\"organizations\":[{\"wid\":\"f9af6d7260980104483f0a903f0625d9\",\"descriptor\":\"2271 - 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Technology sector\",\"street\":\"USA AZ Work-at-Home\",\"address\":\"USA AZ Work-at-Home\",\"city\":\"USA\",\"state\":\"Arizona\",\"postal_code\":\"85001\",\"region\":null,\"country\":\"United States of America\",\"short_description\":\"We're Concentrix. The global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent. Join us and be part of this journey towards greater opportunities and brighter futures.\\nThe Account Executive plays a key role with the Go-to-Market organization managing specific accounts on a day-to-day basis. Reporting directly to the Sector Portfolio* Leader, the Account Executive is responsible for developing, nurturing and retaining client relationships.\",\"long_description\":\"<p>We&#39;re Concentrix. The global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent. Join us and be part of this journey towards greater opportunities and brighter futures.<br \/>The Account Executive plays a key role with the Go-to-Market organization managing specific accounts on a day-to-day basis. Reporting directly to the Sector Portfolio* Leader, the Account Executive is responsible for developing, nurturing and retaining client relationships.<\/p><br \/><p><b>What you will do in this role<\/b><\/p><p>In everything we do, we believe in doing right by and for people \u2013 our clients, their customers, our people, our community, and our planet.<\/p><p>Sector Knowledge and Expertise:<br \/>- Demonstrates a clear understanding of client\u2019s business, its objectives, strategy and industry where they operate. Supports the Portfolio Leader in the development of portfolio\/sector strategy.<br \/>- Demonstrates a strong knowledge of BPO and Technical Services associated with their allocated accounts and industry.<br \/>- Leverages expertise and communication skills to speak at forums both internally and externally.<\/p><br \/><p>Account Management and Business Growth:<br \/>- Builds and maintains strong, long-term relationships with assigned clients. These relationships should reflect coverage of the client\u2019s comprehensive buyer personas, including but not limited to the CIO, CMO, CTO and CXO ensuring a partnership charter with their team.\u00a0 <br \/>- Develops sustainable and profitable strategic account plan that addresses whitespace planning, cross-selling and up-selling opportunities and incorporates the full extent of Concentrix services. Ensures Financial KPIs (revenue, new business signings, gross margin) are met, maximizes the share of TAM (total addressable market) within client(s).<br \/>- Ensures clients fully benefit from Concentrix Technology offer (internal and Technology Partnerships). Aligns Concentrix Technology solutions with client\u2019s business opportunities and strategy.\u00a0 <br \/>- Installs collaboratively the necessary account governance with the client and manages this governance framework in accordance with the account needs and contractual obligations.<br \/>- Demonstrates the gravitas and maturity to engage and hold the attention of the C-Level within the account.<br \/>- Proactive Risk Management: mitigating financial, competitive, and technological threats.<br \/>- Achieves exceptional client satisfaction including fulfilling all contractual obligations while providing robust, tailored solutions to effectively address and exceed client expectations. Works closely with Client Success, Practices, Technical Solutions, etc. to ensure consistent, high-quality service delivery. Drives development and monitoring of improvement plans if required.<br \/>- Acts as the first point of escalation for clients, addressing inquiries, resolving issues, and providing regular updates, escalating to Portfolio Leaders when necessary.<br \/>- Analyzes market trends and client data to identify growth opportunities and makes informed recommendations to the client.<br \/>- Assists Portfolio Leaders and Sector Leads in developing and executing Portfolio and Sector growth strategies and meeting business objectives.<\/p><br \/><p>Collaboration and Coordination:<br \/>- Works closely with Portfolio Leaders, Sector Leads, and other internal teams to align account activities with overall business goals.<br \/>- Leverages internal resources and expertise to deliver high-value and profitable solutions to clients.<br \/>- Collaborates with the broader account team by sharing insights, best practices, and assisting with account-related tasks.<\/p><br \/><p>Reporting and Analytics:<br \/>- Monitors and reports on account performance, tracking key metrics, and reports on progress to Portfolio Leaders.<br \/>- Gathers and shares client feedback and insights with internal teams to inform strategy and improve service offerings.<br \/>- Prepares and delivers regular reports and updates to clients on account performance and metrics.<\/p><br \/><p>Professional Development:<br \/>- Stays updated on industry trends, emerging technologies, and best practices in account management.<br \/>- Participates in training and development programs to enhance skills and knowledge.<br \/>- Actively seeks opportunities for professional growth and career advancement within the organization.<\/p><br \/><p><b>Your qualifications <\/b><\/p><p>We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.<\/p><br \/><p>Concentrix is a great match if you have<\/p><p><br \/>- Bachelor\u2019s degree in Business Administration, Marketing, or a related field with 6&#43; years of experience.<br \/>- A minimum of 3-5 years of experience in account management or client relationship management roles.<br \/>- Strong communication and interpersonal skills with the ability to build and maintain client relationships.<br \/>- Excellent problem-solving and conflict-resolution abilities.<br \/>- Ability to analyze data and use insights to inform account strategies.<br \/>- Proficiency in using CRM systems (e.g., Salesforce) and other relevant tools.<br \/>- Strong organizational and time management skills.<br \/>- Ability to work collaboratively within a team environment.<br \/><br \/>* A \u201cPortfolio\u201d is Concentrix terminology defining a sub-group of accounts within a particular sector\u00a0<\/p><br \/><p><b>What\u2019s in it for you<\/b><\/p><p>We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW.<\/p><p>In this role, we offer benefits that help support your unique lifestyle:<\/p><ul><li>\u00a0\u00a0Full time position<\/li><li>\u00a0\u00a0Remote working \u00a0<\/li><li>\u00a0\u00a0Competitive Salary<\/li><\/ul><br \/><p>The base salary range for this position is $150,000 - $180,000 plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program, 401(k) retirement plan, paid time off and holidays and paid learning days.<\/p><br \/><p>The deadline for applying for this position is: <b>November 6th, 2026<\/b>. This position is for an existing, immediate vacancy. We are currently seeking to fill this role with an individual who can start as soon as possible.<\/p><br \/><p>As part of the hiring process, candidates may be required to undergo background screening and identity verification, where permitted by applicable law and consistent with the requirements of the role.\u00a0 Certain verification processes used by the Company or its service providers may involve technologies that rely on biometric identifiers or biometric information, where permitted by law.\u00a0 If biometric identifiers or biometric information are collected, used, or stored, the Company will provide the legally required disclosures and obtain any required written consent prior to such collection, and will handle such information in accordance with applicable biometric privacy laws and Company policies.<\/p><p><br \/><br \/><\/p><p><br \/><b>Physical and Mental Requirements:<br \/>\u00a0<br \/><\/b>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p><p><b>\u00a0<\/b><\/p><p><b>Equal Employment Opportunity:<br \/><br \/><\/b><\/p><p>Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.<\/p><p>\u00a0<\/p><p>For more information regarding your EEO rights as an applicant, please visit the following websites:<\/p><p><span style=\\\"color:#007380\\\">\u00b7\u00a0\u00a0\u00a0\u00a0<\/span><a target=\\\"_blank\\\" href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf\\\"><span style=\\\"color:#0000ff\\\"><u>English<\/u><\/span><\/a><span style=\\\"color:#007380\\\">\u00a0\u00a0 <\/span><\/p><p><span style=\\\"color:#007380\\\">\u00b7\u00a0\u00a0\u00a0<\/span><a target=\\\"_blank\\\" href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf\\\"><span style=\\\"color:#0000ff\\\"><u>Spanish<\/u><\/span><\/a><span style=\\\"color:#007380\\\"> <\/span><\/p><p><\/p><p><b>Accommodation:<br \/><br \/><\/b><\/p><p><span style=\\\"color:#000000\\\">Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.\u00a0If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <\/span><a target=\\\"_blank\\\" href=\\\"mailto:app.acco@concentrix.com\\\"><span style=\\\"color:#007380\\\"><u>app.acco@concentrix.com<\/u><\/span><\/a><span style=\\\"color:#000000\\\">.\u00a0 All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/span><\/p><p><span style=\\\"color:#ff0000\\\">\u00a0<\/span><\/p><p><b>Artificial Intelligence:<br \/><br \/><\/b><\/p><p><span style=\\\"color:#000000\\\">As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/span><\/p><p><span style=\\\"color:#000000\\\">\u00a0<\/span><\/p><p><b>Work Authorization:<\/b><\/p><p>\u00a0<\/p><p>In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. <span style=\\\"color:#000000\\\">Must reside in the United States or have a valid U.S. address for residence. \u00a0<\/span><\/p><p><span style=\\\"color:#000000\\\">\u00a0<\/span><\/p><p><\/p><p><b>For further information on available work states and Equal Employment Opportunity as an applicant, please click <\/b><a target=\\\"_blank\\\" href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\"><span style=\\\"color:#0000ff\\\"><b><u>HERE<\/u><\/b><\/span><\/a><\/p><p><\/p><p><\/p>\",\"ats_external_id\":\"R1760633\",\"location\":\"USA, Arizona\",\"job_type\":\"full_time\",\"salary\":\"180000\",\"salary_type\":\"annually\",\"salary_currency\":\"USD\",\"updated_at\":\"2026-10-16T08:04:25.238+08:00\",\"created_at\":\"2026-09-17T00:05:35.408+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNjE4OQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-AZ-Work-at-Home\/Director--Account-Management---Technology-sector_R1760633\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Account Management\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"b67da9176e3d1063316080f0b2237f6f\",\"descriptor\":\"Concentrix CVG Customer Management Group Inc.\",\"reference_id\":\"YUS04\",\"organization_reference_id\":\"YUS04\"},\"location\":{\"city\":\"USA\",\"state\":\"Arizona\",\"country\":{\"wid\":\"bc33aa3152ec42d4995f4791a106ed09\",\"iso2\":\"US\",\"iso3\":\"USA\",\"descriptor\":\"United States of America\",\"iso_numeric\":\"840\"},\"postal_code\":\"85001\",\"primary_location\":{\"id\":\"US-WAH-ARIZO-00\",\"wid\":\"b67da9176e3d1062f9df371afa90bebb\",\"descriptor\":\"USA AZ Work-at-Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"maria.lauda@concentrix.com\"},\"first_name\":\"Lauda Gonzalez, Maria Agustina\"},\"categories\":[{\"descriptor\":\"CF Account Management\"}],\"recruiters\":[{\"id\":\"102542289\",\"wid\":\"da7d7d2449a21010332fe19310150001\",\"descriptor\":\"Maria Agustina Lauda Gonzalez (102542289)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC1396\",\"descriptor\":\"Director, Account Management\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-391116\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-AZ-Work-at-Home\/Director--Account-Management---Technology-sector_R1760633\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-AZ-Work-at-Home\/Director--Account-Management---Technology-sector_R1760633\/apply\",\"job_requisition_id\":\"R1760633\"}],\"organizations\":[{\"wid\":\"b67da9176e3d1063316080f0b2237f6f\",\"descriptor\":\"Concentrix CVG Customer Management Group Inc.\",\"reference_id\":\"YUS04\",\"custom_reference_id\":null,\"company_reference_id\":\"YUS04\"},{\"wid\":\"108a9bcf433310156ec64e86ff360000\",\"descriptor\":\"23394 - Opexother - CORPHQ\",\"reference_id\":\"CORPHQ\",\"custom_reference_id\":\"CORPHQ\",\"company_reference_id\":null},{\"wid\":\"a83a1df593321018d0f1ef7163530000\",\"descriptor\":\"(CORP) NA ACCOUNT MANAGEMENT\",\"reference_id\":\"CONAAACCMGMT\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"04876eb92348101570f6d68c2b2a0000\",\"descriptor\":\"W0ZVBY Corp_Hq\",\"reference_id\":\"W0ZVBY\",\"custom_reference_id\":\"W0ZVBY\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"manish.bhardwaj@concentrix.com\"},\"first_name\":\"Manish Bhardwaj (101867160)\"},\"category_groups\":[{\"id\":\"CF Sales_Account Management Group\",\"wid\":\"0227dc387a0901ea4514e199ed6567ed\",\"descriptor\":\"Sales & Account Management Group\"}],\"job_requisition\":{\"id\":\"R1760633\",\"wid\":\"1a87a6fdbf32102e72e04ebee9d30000\",\"descriptor\":\"Director, Account Management - Technology sector\"},\"requisition_type\":\"regular\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_5\",\"wid\":\"0227dc387a0901c813f4eca7e0659532\",\"descriptor\":\"Grade 5\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":null,\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"1026\",\"campaign_id\":\"26185\",\"campaign_title\":\"Associate, Operations Support R1763880\",\"campaign_type\":\"job_application\",\"job_title\":\"Specialist, Operations Support| Walmart Marketplace.\",\"street\":\"PHL Davao City\",\"address\":\"PHL Davao City\",\"city\":\"Bajada Davao City\",\"state\":\"Davao del Sur\",\"postal_code\":\"8000\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Associate, Operations Support is responsible for coordinating support tasks related to operations in the organization. This position oversees tasks to completion and report their progress to the operations manager. This position is responsible for communicating with outside partners, and vendors.\",\"long_description\":\"<h2><b>Essential Functions\/Core <span>Responsibilities\u00a0\u00a0<\/span><\/b><\/h2><p><\/p><ul><li>Participate in the planning, development, implementation and support of operational activities<\/li><li>Answer incoming calls, refer calls to appropriate person, and take messages<\/li><li>Respond to customer questions and requests, resolve complaints, and escalate issues as needed<\/li><li>Identify ways to streamline operational procedures between or within departments<\/li><li>Coordinate rewards and recognitions and other employee engagement activities on the floor<\/li><\/ul><p><span>\u00a0\u00a0\u00a0\u00a0<\/span><\/p><h2><b>Candidate Profile\u00a0<\/b>\u00a0<\/h2><p><\/p><ul><li>Bachelor&#39;s Degree in related field from a four-year college or university with less than two years of relevant experience preferred<\/li><li>Strong communication skills, both written and verbal<\/li><li>Strong attention to detail<\/li><li>Sense of professionalism and ability to develop relationships<\/li><li>Self-starter, sense of urgency, and works well under pressure<\/li><li>Ability to multi-task, prioritize, and meet timelines on deliverable items<\/li><li>Proficient in Microsoft Office<\/li><\/ul><p><span>\u00a0\u00a0\u00a0\u00a0<\/span><\/p><h2><b>Career Framework Role\u00a0\u00a0<\/b><\/h2><p><\/p><p>Performs routine assignments in the entry level of the Professional Career Band. Uses existing procedures to solve routine or standard problems. Typically requires a college or university degree or the equivalent work experience that provides knowledge and exposure to fundamental theories, principles and concepts. Develops competence by performing structured work assignments. Receives instruction, guidance and direction from others.<span>\u00a0<\/span><\/p><p><span>\u00a0\u00a0\u00a0\u00a0<\/span><\/p><h2><b>Supplemental Geographical Information <\/b><\/h2><p>RECRUITER ENTER THE APPLICABLE LANGUAGE:<\/p><p><\/p><p>UNITED KINGDOM- EXCLUDE HIGH SCHOOL INFORMATION IN CANDIDATE PROFILE SECTION<\/p><p>\u00a0\u00a0\u00a0<\/p><p>PHILIPPINES\u00a0\u00a0<\/p><p>\u2022 Minimum of two years of college education. No prior call center experience is required<\/p><p>\u2022 Ability to think clearly and can explain simple issues effectively, both written and verbally<\/p><p>\u00a0\u00a0\u00a0<\/p><p>INDIA\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy<\/p><p>\u2022 Clarify customer requirements; probe for and confirm understanding of requirements or problem<\/p><p>\u2022 Confirm customer understanding of the solution and provide additional customer education as needed<\/p><p>\u2022 Ability to learn including strong problem solving skills<\/p><p>\u2022 Demonstrate strong probing and problem solving skills<\/p><p>\u2022 Should be able to handle complex queries<\/p><p>\u2022 Should be able to resolve customer queries independently\u00a0<\/p><p><\/p><h2><b>Disclaimer\u00a0\u00a0 <\/b><\/h2><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p>\",\"ats_external_id\":\"R1763880\",\"location\":\"Bajada Davao City, Davao del Sur\",\"job_type\":\"full_time\",\"salary\":\"1.08\",\"salary_type\":\"annually\",\"salary_currency\":\"PHP\",\"updated_at\":\"2026-10-16T02:04:32.161+08:00\",\"created_at\":\"2026-09-17T00:05:32.038+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNjE4NQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Davao-City---Abreeza-Corporate-Center\/Associate--Operations-Support--Walmart-Marketplace_R1763880\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Operations Support\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"b67da9176e3d1063315edce36dd07e4b\",\"descriptor\":\"Concentrix CVG Philippines, Inc.\",\"reference_id\":\"YPH08\",\"organization_reference_id\":\"YPH08\"},\"location\":{\"city\":\"Bajada Davao City\",\"state\":\"Davao del Sur\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"8000\",\"primary_location\":{\"id\":\"PH-DAV-ABREE-Y0\",\"wid\":\"b67da9176e3d1062f9e3f39a885fc2f0\",\"descriptor\":\"PHL Davao City\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"lyra.lomocso@concentrix.com\"},\"first_name\":\"Lomocso, Lyra Melissa\"},\"categories\":[{\"descriptor\":\"CF Operations Support\"}],\"recruiters\":[{\"id\":\"101518664\",\"wid\":\"7e978fab56340138f5378e43ce48909a\",\"descriptor\":\"Lyra Melissa Lomocso (101518664)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0750\",\"descriptor\":\"Specialist, Operations Support\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-387214\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Davao-City---Abreeza-Corporate-Center\/Associate--Operations-Support--Walmart-Marketplace_R1763880\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Davao-City---Abreeza-Corporate-Center\/Associate--Operations-Support--Walmart-Marketplace_R1763880\/apply\",\"job_requisition_id\":\"R1763880\"}],\"organizations\":[{\"wid\":\"7aad62f5e1dd102384a8e682311d0000\",\"descriptor\":\"27030 - WALMART - 980010807\",\"reference_id\":\"980010807\",\"custom_reference_id\":\"980010807\",\"company_reference_id\":null},{\"wid\":\"f9af6d726098012800e86f183c06bbbd\",\"descriptor\":\"COGS (SITE) Production Agent Direct\",\"reference_id\":\"PRODUCAGENT-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"b67da9176e3d1063315edce36dd07e4b\",\"descriptor\":\"Concentrix CVG Philippines, Inc.\",\"reference_id\":\"YPH08\",\"custom_reference_id\":null,\"company_reference_id\":\"YPH08\"},{\"wid\":\"b87dd18589761023bfd387ccaa090000\",\"descriptor\":\"W102FQ WALMARTMARKETPLACE\",\"reference_id\":\"W102FQ\",\"custom_reference_id\":\"W102FQ\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"restonrey.verdida@concentrix.com\"},\"first_name\":\"Bradd Verdida (101795759)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1763880\",\"wid\":\"f1bdf3ec4a62102e73d0eb0e5b9e0000\",\"descriptor\":\"Specialist, Operations Support| Walmart Marketplace.\"},\"requisition_type\":\"regular\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_9A\",\"wid\":\"0227dc387a09018bf2c30105e165b735\",\"descriptor\":\"Grade 9A\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":null,\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"1027\",\"campaign_id\":\"26130\",\"campaign_title\":\"Recruiter I R1764662\",\"campaign_type\":\"job_application\",\"job_title\":\"Temporary Recruiter (2 month FTC)\",\"street\":\"BGR Sofia - Advance Business Center\",\"address\":\"BGR Sofia - Advance Business Center\",\"city\":\"Sofia\",\"state\":null,\"postal_code\":\"1766\",\"region\":null,\"country\":\"Bulgaria\",\"short_description\":\"The Recruiter I ensures that staffing requirements are met to identify, attract and onboard top talent to efficiently and effectively meet dynamic business needs.  This position is responsible for working with various clients to assess hiring needs and interview candidates for positions.\",\"long_description\":\"<h2><b>Key Responsibilities<\/b><\/h2><ul><li><p>Lead full-cycle recruitment across volume roles<\/p><\/li><li><p>Partner with hiring managers and stakeholders to define role requirements and recruitment strategies<\/p><\/li><li><p>Build targeted sourcing plans and develop strong pipelines of qualified talent<\/p><\/li><li><p>Conduct structured screening and interviews to assess candidate capability and fit<\/p><\/li><li><p>Present candidate shortlists and provide well-informed hiring recommendations<\/p><\/li><li><p>Advise stakeholders on market trends, talent availability, and hiring best practices<\/p><\/li><li><p>Support offer development and lead candidate negotiations<\/p><\/li><li><p>Track recruitment activity, maintain accurate records, and ensure process compliance in ATS and HRIS systems<\/p><\/li><li><p>Produce recruitment reporting and pipeline updates as needed<\/p><\/li><li><p>Represent the company professionally and promote a strong employer brand in the market<\/p><\/li><\/ul><p><\/p><p><br \/><b>Qualifications<\/b><\/p><ul><li><p>2 plus years of recruitment experience, preferably in high-volume, sales, or fast-paced hiring environments<\/p><\/li><li><p>Strong knowledge of sourcing strategies, candidate assessment, and full-cycle recruitment<\/p><\/li><li><p>Experience with ATS, HRIS platforms, and Microsoft Office<\/p><\/li><li><p>Excellent written and verbal communication skills<\/p><\/li><li><p>Minimum B2 English proficiency required<\/p><\/li><li><p>Additional language will be preferred<\/p><\/li><li><p>Strong organizational, stakeholder management, and problem-solving skills<\/p><\/li><li><p>Ability to work under pressure, manage competing demands, and maintain confidentiality<\/p><\/li><li><p>Willingness to work in a hybrid model from our office in Sofia<\/p><\/li><\/ul><p><\/p><p><\/p><p><b>What we offer: <\/b><\/p><ul><li><p>Competitive salary package<\/p><\/li><li><p>Monthly transportation and internet allowance\u00a0in addition to base salary<\/p><\/li><li><p>Bonus for important life events<\/p><\/li><li><p>Additional medical coverage, including\u00a0health and dental care<\/p><\/li><li><p>Life and disability insurance<\/p><\/li><li><p>Sport card, co-financed by the employer<\/p><\/li><li><p>Employee discounts\u00a0on a variety of goods and services<\/p><\/li><li><p>5 additional paid days off for educational purposes<\/p><\/li><\/ul><p><\/p><p>\u00a0\u00a0\u00a0<\/p><h2><b>Disclaimer\u00a0\u00a0 <\/b><\/h2><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p>\",\"ats_external_id\":\"R1764662\",\"location\":\"Sofia\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-12T20:49:21.713+08:00\",\"created_at\":\"2026-09-16T18:06:33.510+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNjEzMA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/BGR-Sofia---Advance-Business-Center\/Temporarry-Recruiter--2-month-FTC-_R1764662\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Talent Acquisition\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"language\":[],\"location\":{\"city\":\"Sofia\",\"state\":null,\"country\":{\"wid\":\"25f4875dc598484dbeee857eb2d81652\",\"iso2\":\"BG\",\"iso3\":\"BGR\",\"descriptor\":\"Bulgaria\",\"iso_numeric\":\"100\"},\"postal_code\":\"1766\",\"primary_location\":{\"id\":\"BG-SOF-ABCEN-01\",\"wid\":\"740544c0a47f012495b122771f115455\",\"descriptor\":\"BGR Sofia - Advance Business Center\"}},\"languages\":null,\"recruiter\":{\"email\":{\"wid\":\"d262dadd5c0f10196f19425720780003\",\"address\":\"catarina.soares1@concentrix.com\"},\"last_name\":\"Soares\",\"first_name\":\"Catarina\"},\"categories\":[{\"id\":\"CF Talent Acquisition\",\"wid\":\"0227dc387a0901517886cd76f765ff7d\",\"descriptor\":\"Talent Acquisition\"}],\"recruiters\":[{\"id\":\"102131887\",\"wid\":\"ee9b1cd1bea31019452e1b00c06b0000\",\"descriptor\":\"Catarina Soares (102131887)\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC0922\",\"wid\":\"f9af6d726098012bc30a39ed50062fe9\",\"descriptor\":\"Recruiter I\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-387396\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/BGR-Sofia---Advance-Business-Center\/Temporarry-Recruiter--2-month-FTC-_R1764662\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/BGR-Sofia---Advance-Business-Center\/Temporarry-Recruiter--2-month-FTC-_R1764662\/apply\",\"job_requisition_id\":\"R1764662\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"wid\":\"c6d0bfd20cab100cad9fb1810fb30003\",\"address\":\"diana.olszewska2@concentrix.com\"},\"last_name\":\"Olszewska\",\"first_name\":\"Diana\"},\"category_groups\":[{\"id\":\"CF People Solutions Group\",\"wid\":\"0227dc387a09013df045540ced65dfe6\",\"descriptor\":\"People Solutions Group\"}],\"job_requisition\":{\"id\":\"R1764662\",\"wid\":\"f1bdf3ec4a62102e5ccbce70e4ff0000\",\"descriptor\":\"R1764662 Temporary Recruiter (2 month FTC) (Evergreen) (Open)\"},\"recruiter_group\":[{\"email\":{\"wid\":\"d262dadd5c0f10196f19425720780003\",\"address\":\"catarina.soares1@concentrix.com\"},\"last_name\":\"Soares\",\"first_name\":\"Catarina\"}],\"requisition_type\":null,\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_11\",\"wid\":\"0227dc387a0901268f38556fe1650a39\",\"descriptor\":\"Grade 11\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":null,\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"1028\",\"campaign_id\":\"26129\",\"campaign_title\":\"Team Leader, Operations R1745637\",\"campaign_type\":\"job_application\",\"job_title\":\"Team Leader - German Speaker\",\"street\":\"SRB Beograd - Bulevar Milutina Milankovi\u0107a 7dj\",\"address\":\"SRB Beograd - Bulevar Milutina Milankovi\u0107a 7dj\",\"city\":\"Beograd\",\"state\":\"Beograd\",\"postal_code\":\"11073\",\"region\":null,\"country\":\"Serbia\",\"short_description\":\"Der Teamleiter ist f\u00fcr die t\u00e4gliche F\u00fchrung und Betreuung eines Teams verantwortlich. Die Position stellt sicher, dass die vereinbarten Leistungskennzahlen erreicht werden, indem sie durch gezieltes Coaching, Motivation und die \u00dcbernahme von Verantwortung eine optimale Teamleistung gew\u00e4hrleistet.\",\"long_description\":\"<p><u><b>Aufgabengebiet: <\/b><\/u><\/p><ul><li>Disziplinarische F\u00fchrung der Mitarbeiter\/innen<\/li><li>Einarbeitung neuer Mitarbeiter\/Innen<\/li><li>Fachliche Hilfestellung f\u00fcr Mitarbeiter\/Innen<\/li><li>\u00dcbernahme von Eskalationsgespr\u00e4chen\/-f\u00e4llen<\/li><li>Motivation und Entwicklung der Mitarbeiter\/innen<\/li><li>Leistungsbeurteilung der Mitarbeiter\/innen<\/li><li>Sicherstellung der Erreichung aller projektrelevanten Kennzahlen (Quantit\u00e4t und Qualit\u00e4t)<\/li><li>Steuerung und Monitoring des Mitarbeitereinsatzes.<\/li><li>Sicherstellung der Erreichung aller Zielvorgaben der Gesch\u00e4ftsf\u00fchrung<\/li><li>Bef\u00fcllung und Bereitstellung aller ben\u00f6tigter Reporte<\/li><li>Sicherstellung der Einhaltung aller vorgegebenen Prozesse<\/li><li>Umsetzung neuer Projekte<\/li><\/ul><p><br \/><u><b>Profil: <\/b><\/u><\/p><ul><li>Mehrj\u00e4hrige Branchenerfahrung<\/li><li>Sehr gute Deutsch- und Englischkenntnisse in Wort und Schrift<\/li><li>Sehr gute kommunikative F\u00e4higkeiten<\/li><li>Begeisterungsf\u00e4higkeit und \u00dcberzeugungskraft<\/li><li>Hohes Verantwortungsbewusstsein<\/li><li>Analytisches Verst\u00e4ndnis<\/li><li>Teamf\u00e4higkeit<\/li><li>Selbstst\u00e4ndiges, sorgf\u00e4ltiges und strukturiertes Arbeiten<\/li><li>Entscheidungskompetenz<\/li><li>Loyalit\u00e4t zum Unternehmen<\/li><li>Bereitschaft zur Weiterbildung<\/li><li>MS Office Kenntnisse<\/li><\/ul><p><br \/><u><b>Was wir bieten: <\/b><\/u><\/p><ul><li>Moderne Arbeitsplatzausstattung<\/li><li>Sichergestelltes Training f\u00fcr das selbstst\u00e4ndige Arbeiten<\/li><li>Aufstiegsm\u00f6glichkeiten \u2013 Karrierechancen<\/li><li>Private Krankenversicherung<\/li><li>Unbefristete Vertr\u00e4ge<\/li><li>Flache Hirarchien<\/li><li>Gegenseitige Anerkennung und Wertsch\u00e4tzung in einer guten Arbeitsatmosph\u00e4re<\/li><li>Obst und Kafee<\/li><\/ul>\",\"ats_external_id\":\"R1745637\",\"location\":\"Beograd, Beograd\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-12T20:49:23.055+08:00\",\"created_at\":\"2026-09-16T16:06:35.263+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNjEyOQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/SRB-Beograd---Bulevar-Milutina-Milankovia-7dj\/Team-Leader---German-Speaker_R1745637\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"5468db324145101ac0b91f47ab5b0000\",\"descriptor\":\"Concentrix d.o.o. Beograd\",\"reference_id\":\"WRS01\",\"organization_reference_id\":\"WRS01\"},\"language\":[],\"location\":{\"city\":\"Beograd\",\"state\":\"Beograd\",\"country\":{\"wid\":\"b3f8697442124d6aaeb752a13c1e8491\",\"iso2\":\"RS\",\"iso3\":\"SRB\",\"descriptor\":\"Serbia\",\"iso_numeric\":\"688\"},\"postal_code\":\"11073\",\"primary_location\":{\"id\":\"RS-BEO-MILUT-01\",\"wid\":\"dbc9f0a81910101d479e42a389050000\",\"descriptor\":\"SRB Beograd - Bulevar Milutina Milankovi\u0107a 7dj\"}},\"languages\":null,\"recruiter\":{\"email\":{\"wid\":\"6b09ad84294e1016435164cb21d80002\",\"address\":\"luka.rajic@concentrix.com\"},\"last_name\":\"Rajic\",\"first_name\":\"Luka\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"}],\"recruiters\":[{\"id\":\"102577532\",\"wid\":\"da7d7d2449a2101032412dc4729b0001\",\"descriptor\":\"Luka Rajic (102577532)\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC0629\",\"wid\":\"f9af6d726098011e35d4eefc4f06b1e2\",\"descriptor\":\"Team Leader, Operations\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-387305\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/SRB-Beograd---Bulevar-Milutina-Milankovia-7dj\/Team-Leader---German-Speaker_R1745637\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/SRB-Beograd---Bulevar-Milutina-Milankovia-7dj\/Team-Leader---German-Speaker_R1745637\/apply\",\"job_requisition_id\":\"R1745637\"}],\"organizations\":[{\"wid\":\"598e7abcf5cd101fcbdc1cf3513f0000\",\"descriptor\":\"W0ZPX1 VF VUM TEC\",\"reference_id\":\"W0ZPX1\",\"custom_reference_id\":\"W0ZPX1\"},{\"wid\":\"003ea3a0bf73101fca37bdcf23d00000\",\"descriptor\":\"15369 - Vodafone - WHDACH348\",\"reference_id\":\"WHDACH348\",\"custom_reference_id\":\"WHDACH348\"}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"wid\":\"abb6fd36e304100bca85ff1188e40005\",\"address\":\"aleksandar.vidic@concentrix.com\"},\"last_name\":\"Vidic\",\"first_name\":\"Aleksandar\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1745637\",\"wid\":\"e1e52f68b4e2102e593a1c2081640000\",\"descriptor\":\"R1745637 Team Leader - German Speaker (Open)\"},\"recruiter_group\":[{\"email\":{\"wid\":\"6b09ad84294e1016435164cb21d80002\",\"address\":\"luka.rajic@concentrix.com\"},\"last_name\":\"Rajic\",\"first_name\":\"Luka\"}],\"requisition_type\":null,\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_9A\",\"wid\":\"0227dc387a09018bf2c30105e165b735\",\"descriptor\":\"Grade 9A\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":null,\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"359\",\"campaign_id\":\"1201\",\"campaign_title\":\"Amazon AS | English | Remote\",\"campaign_type\":\"job_application\",\"job_title\":\"Amazon Advertising Specialist (m\/f)\",\"street\":null,\"address\":null,\"city\":\"Szczecin\",\"state\":\"West Pomeranian Voivodeship\",\"postal_code\":\"71\",\"region\":\"Zachodniopomorskie\",\"country\":\"Poland\",\"short_description\":\"Apply with Concentrix\",\"long_description\":\"<section class=\\\"offer-view_c6g9djq\\\" data-test=\\\"section-responsibilities\\\" data-scroll-id=\\\"responsibilities-1\\\">\\n<div class=\\\"offer-view_c8zsosj\\\" data-test=\\\"section-responsibilities-header\\\">\\n<h2 class=\\\"offer-view_t1y6m5v5 offer-view_tbq0khg\\\" data-test=\\\"text-offer-section-title\\\">Your responsibilities<\/h2>\\n<\/div>\\n<div class=\\\"offer-view_c1s1xseq\\\">\\n<ul class=\\\"offer-view_c1xau9l\\\" data-test=\\\"aggregate-bullet-model\\\">\\n<li class=\\\"offer-view_t15syywx\\\">Manage and optimize Amazon advertising campaigns, including Sponsored Products, Sponsored Brands, and Sponsored Display.<\/li>\\n<li class=\\\"offer-view_t15syywx\\\">Monitor campaign performance and make data-driven optimizations.<\/li>\\n<li class=\\\"offer-view_t15syywx\\\">Conduct keyword research, search term analysis, bidding adjustments, and budget management.<\/li>\\n<li class=\\\"offer-view_t15syywx\\\">Support campaign creation, restructuring, and ongoing optimization based on business goals and performance trends.<\/li>\\n<li class=\\\"offer-view_t15syywx\\\">Work with Amazon product listings to ensure titles, bullets, descriptions, images, and A+ content are accurate and conversion-focused.<\/li>\\n<li class=\\\"offer-view_t15syywx\\\">Identify listing issues, suppressed content, content gaps, and opportunities to improve product page performance.<\/li>\\n<li class=\\\"offer-view_t15syywx\\\">Partner with internal teams on Amazon content updates, promotions, launches, and seasonal initiatives.<\/li>\\n<li class=\\\"offer-view_t15syywx\\\">Help maintain and improve Amazon Storefronts, product detail pages, and branded content where needed.<\/li>\\n<li class=\\\"offer-view_t15syywx\\\">Analyze account and campaign performance and provide regular reporting with actionable recommendations.<\/li>\\n<li class=\\\"offer-view_t15syywx\\\">Support broader eCommerce initiatives across Amazon and other digital sales channels where relevant.<\/li>\\n<li class=\\\"offer-view_t15syywx\\\">Ensure all content and campaign activity aligns with brand guidelines and commercial priorities.<\/li>\\n<li class=\\\"offer-view_t15syywx\\\">Use project management tools to track tasks, updates, and deadlines effectively.<\/li>\\n<li class=\\\"offer-view_t15syywx\\\">Stay up to date with Amazon advertising trends, policy updates, and marketplace best practices.<\/li>\\n<\/ul>\\n<\/div>\\n<\/section>\\n<section class=\\\"offer-view_c6g9djq\\\" data-test=\\\"section-requirements\\\" data-scroll-id=\\\"requirements-1\\\">\\n<div class=\\\"offer-view_c8zsosj\\\" data-test=\\\"section-requirements-header\\\">\\n<h2 class=\\\"offer-view_t1y6m5v5 offer-view_tbq0khg\\\" data-test=\\\"section-offer-view-section-title\\\">Our requirements<\/h2>\\n<\/div>\\n<div class=\\\"offer-view_c1s1xseq\\\">\\n<div class=\\\"offer-view_s1e9dfkj\\\" data-test=\\\"offer-sub-section\\\" data-scroll-id=\\\"requirements-expected-1\\\">\\n<div class=\\\"offer-view_c1vseyc8\\\">\\n<ul class=\\\"offer-view_c1xau9l\\\" data-test=\\\"aggregate-bullet-model\\\">\\n<li class=\\\"offer-view_t15syywx\\\">1+ years of hands-on experience in Amazon advertising and Amazon marketplace management<\/li>\\n<li class=\\\"offer-view_t15syywx\\\">Strong understanding of Amazon PPC and campaign optimization<\/li>\\n<li class=\\\"offer-view_t15syywx\\\">Experience with Amazon listings, product detail pages, and content management<\/li>\\n<li class=\\\"offer-view_t15syywx\\\">Familiarity with Vendor Central<\/li>\\n<li class=\\\"offer-view_t15syywx\\\">Understanding of key Amazon performance metrics<\/li>\\n<li class=\\\"offer-view_t15syywx\\\">Experience in eCommerce and digital retail environments<\/li>\\n<li class=\\\"offer-view_t15syywx\\\">Strong analytical skills and attention to detail<\/li>\\n<li class=\\\"offer-view_t15syywx\\\">Ability to manage multiple tasks and priorities in a fast-paced environment<\/li>\\n<li class=\\\"offer-view_t15syywx\\\">Very good communication skills in English (C1 level), both written and spoken<\/li>\\n<li class=\\\"offer-view_t15syywx\\\">Experience with DTC eCommerce channels, Shopify, Asana and Figma is a plus.<\/li>\\n<\/ul>\\n<\/div>\\n<\/div>\\n<\/div>\\n<\/section>\\n<section class=\\\"offer-view_c6g9djq\\\" data-test=\\\"section-offered\\\" data-scroll-id=\\\"offered-1\\\">\\n<div class=\\\"offer-view_c8zsosj\\\" data-test=\\\"section-offered-header\\\">\\n<h2 class=\\\"offer-view_t1y6m5v5 offer-view_tbq0khg\\\" data-test=\\\"text-offer-section-title\\\">What we offer<\/h2>\\n<\/div>\\n<div class=\\\"offer-view_c1s1xseq\\\">\\n<div class=\\\"offer-view_t1fgha9k\\\" data-test=\\\"aggregate-bullet-model\\\">\\n<ul class=\\\"offer-view_c1xau9l\\\">\\n<li class=\\\"offer-view_t15syywx\\\">Competitive salary<\/li>\\n<li class=\\\"offer-view_t15syywx\\\">Remote working model, with occasional travel required for team collaboration and business meetings (typically 1 day per month or 2 days per quarter). Travel expenses will be partially reimbursed.<\/li>\\n<li class=\\\"offer-view_t15syywx\\\">Standard working hours (Monday&ndash;Friday; bank holidays off)<\/li>\\n<li class=\\\"offer-view_t15syywx\\\">Monthly transportation\/internet allowance in addition to the base salary<\/li>\\n<li class=\\\"offer-view_t15syywx\\\">Bonus for important life events<\/li>\\n<li class=\\\"offer-view_t15syywx\\\">Benefit package: private healthcare by LuxMed, MyBenefit with monthly budget, private life insurance, MultiSport<\/li>\\n<li class=\\\"offer-view_t15syywx\\\">Discounts on various goods and services<\/li>\\n<\/ul>\\n<\/div>\\n<\/div>\\n<\/section>\",\"ats_external_id\":\"PL-1201\",\"location\":\"Szczecin, Zachodniopomorskie\",\"job_type\":\"full_time\",\"salary\":\"8000\",\"salary_type\":\"monthly\",\"salary_currency\":\"PLN\",\"updated_at\":\"2026-10-09T01:59:07.315+02:00\",\"created_at\":\"2026-09-16T14:28:39.043+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMjAx?\",\"apply_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMjAx\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-poland\",\"internal_job_listing\":\"1\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"1\",\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"1\",\"auto_call\":\"0\",\"on_erp_listing\":\"0\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"1549\",\"campaign_id\":\"1089\",\"campaign_title\":\"Advisor II, Customer Service - Bilingual R1764725\",\"campaign_type\":\"job_application\",\"job_title\":\"Quality Evaluator and Coach (Danish - speaking) On-site BN01\",\"street\":\"ESP Benalm\u00e1dena Costa - Plaza Solymar, C.C. Benalmar Local 12\",\"address\":\"ESP Benalm\u00e1dena Costa - Plaza Solymar, C.C. Benalmar Local 12\",\"city\":\"Benalm\u00e1dena Costa\",\"state\":\"Malaga\",\"postal_code\":\"29630\",\"region\":\"M\u00e1laga\",\"country\":\"Spain\",\"short_description\":\"  .\",\"long_description\":\"<p><b>Experience the power of a game-changing career<\/b><\/p><br \/><p>Are you passionate about quality, coaching and customer experience? Do you enjoy working with data, supporting teams and finding opportunities to improve performance?<\/p><br \/><p>At Concentrix, we are looking for a Quality Evaluator &amp; Coach to join our team and play a key role in monitoring quality, coaching agents and supporting daily operations.<\/p><br \/><p>In this role, you will combine quality evaluation, performance coaching, reporting and operational support, working closely with agents, team leaders and client stakeholders.<\/p><br \/><h2>What you will do in this role<\/h2><br \/><p>- Monitor and manage Back Office emails, Moreshop and Trustpilot activities.<\/p><p>- Create and maintain Back Office schedules.<\/p><p>- Participate in weekly, bi-weekly and monthly operational and sales meetings.<\/p><p>- Prepare and present monthly performance data to clients and stakeholders.<\/p><p>- Conduct call calibration sessions every 8 weeks, reviewing four calls per agent.<\/p><p>- Perform monthly quality controls for Back Office and Moreshop emails.<\/p><p>- Conduct monthly coaching sessions with agents based on quality evaluations.<\/p><p>- Set and follow up on individual performance goals, identifying areas for improvement.<\/p><p>- Review daily unpaid digital sales reports and update the Callback List.<\/p><p>- Provide training and ongoing support to new agents.<\/p><p>- Keep Humany updated based on the client&#39;s weekly magazine stock report.<\/p><p>- Support daily operations by handling calls, emails and Back Office activities, including Moreshop, Intrum and social media.<\/p><br \/><p><b>Around 65% of the role will involve hands-on operational support<\/b>, keeping you closely connected to the customer experience and day-to-day needs of the team.<\/p><h2>Your qualifications<\/h2><br \/><p>- Are proficient or bilingual in Danish and English\u00a0\u00a0<\/p><p>- Experience in <b>quality monitoring, coaching, customer service or contact center operations<\/b>.<\/p><p>- Strong communication, coaching and stakeholder-management skills.<\/p><p>- Excellent organisational, planning and time-management skills.<\/p><p>- Strong analytical skills with the ability to interpret <b>KPIs, sales results, quality scores and operational data<\/b>.<\/p><p>- Proficiency in <b>Microsoft Excel<\/b>, including formulas, filters, pivot tables and basic data analysis\/reporting.<\/p><p>- Experience working with CRM, ticketing or customer service management systems.<\/p><p>- Ability to create, maintain and analyse operational reports and performance trackers.<\/p><p>- Familiarity with quality monitoring and <b>call calibration processes<\/b>.<\/p><p>- Ability to work confidently across multiple platforms and systems.<\/p><p>- Good understanding of data accuracy, documentation and reporting procedures.<\/p><p>- Ability to troubleshoot basic system or access issues and escalate technical problems when necessary.<\/p><p>- Experience with workforce scheduling and resource planning is an advantage.<\/p><p>- Ability to quickly learn and adapt to new systems, digital tools and operational processes.<\/p><br \/><h2>What&#39;s in it for you?<\/h2><br \/><p>- Full-time position: 39 hours per week, Monday to Friday from 9:00 to 17:00<\/p><p>- Base salary of 24.600 euros gross\/year plus up to 3.600 euros gross\/year in bo<\/p><p>nus<\/p><p>- Training and development opportunities to help you grow your career.<\/p><p>- Multicultural and dynamic work environment with colleagues from around the world.<\/p><p>- Career growth opportunities within Concentrix.<\/p><p>- Employee discounts on a wide range of products and services.<\/p><p>- Wellbeing initiatives and access to resources to support your physical and mental health.<\/p><p>- Modern office environment in Benalmadena with a collaborative and supportive culture.<\/p><br \/><p>Experience the best version of you<\/p><br \/><p>At Concentrix, we believe that our people are at the heart of everything we do. 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Concentrix!\",\"long_description\":\"<p><strong>Job Description<\/strong><\/p>\\n<p><!--ScriptorStartFragment--><\/p>\\n<div class=\\\"scriptor-paragraph\\\">Join a leading global technology company and build your career in the fast-paced world of digital advertising and social media \ud83d\ude80<\/div>\\n<div class=\\\"scriptor-paragraph\\\">&nbsp;<\/div>\\n<div class=\\\"scriptor-paragraph\\\">We are recruiting <strong>Turkish-Speaking Outbound Sales Representatives <\/strong>to support one of the world's most recognized digital advertising platforms.<\/div>\\n<div class=\\\"scriptor-paragraph\\\">&nbsp;<\/div>\\n<div class=\\\"scriptor-paragraph\\\">Based in Athens, this role offers the opportunity to use your sales expertise to generate new business opportunities, engage advertisers, and drive measurable business growth.<\/div>\\n<div class=\\\"scriptor-paragraph\\\">&nbsp;<\/div>\\n<div class=\\\"scriptor-paragraph\\\">If you are passionate about sales, digital marketing, and building customer relationships, this opportunity is made for you.<\/div>\\n<p><strong>Why join us?<\/strong><\/p>\\n<div class=\\\"scriptor-paragraph\\\">Join an international team of <strong>#GameChangers<\/strong> and help businesses unlock their potential through innovative digital advertising solutions.<\/div>\\n<div class=\\\"scriptor-paragraph\\\">You will proactively engage with advertisers, identify opportunities, and transform customer interest into commercial success.<\/div>\\n<p><strong>Your responsibilities:<\/strong><\/p>\\n<ul>\\n<li class=\\\"scriptor-paragraph\\\">Conduct outbound prospecting and engage advertisers through proactive sales activities<\/li>\\n<li class=\\\"scriptor-paragraph\\\">Identify customer needs and convert opportunities into business growth<\/li>\\n<li class=\\\"scriptor-paragraph\\\">Recommend digital advertising solutions using a consultative sales approach<\/li>\\n<li class=\\\"scriptor-paragraph\\\">Build strong customer relationships and manage the sales pipeline effectively<\/li>\\n<li class=\\\"scriptor-paragraph\\\">Achieve revenue targets while delivering an excellent customer experience<\/li>\\n<li class=\\\"scriptor-paragraph\\\">Use CRM tools, sales insights, and market knowledge to drive performance<\/li>\\n<\/ul>\\n<p><strong>What makes this role unique<\/strong><\/p>\\n<div class=\\\"scriptor-paragraph\\\">\ud83d\udcc8 Work with one of the world's leading digital advertising platforms<\/div>\\n<div class=\\\"scriptor-paragraph\\\">\ud83c\udf0d International and multicultural environment<\/div>\\n<div class=\\\"scriptor-paragraph\\\">\ud83c\udfaf Performance-driven role with monthly bonus opportunities<\/div>\\n<div class=\\\"scriptor-paragraph\\\">\ud83d\ude80 Strong career development&nbsp;<\/div>\\n<div class=\\\"scriptor-paragraph\\\">\ud83d\udca1 Exposure to digital marketing and business growth strategies<\/div>\\n<p><strong>Candidate profile<\/strong><\/p>\\n<ul>\\n<li class=\\\"scriptor-paragraph\\\">Native or near-native Turkish speaker with fluent English<\/li>\\n<li class=\\\"scriptor-paragraph\\\">Minimum 12 months of sales experience (Outbound Sales, B2B Sales, Business Development, Account Management, or similar)<\/li>\\n<li class=\\\"scriptor-paragraph\\\">Strong prospecting, communication, negotiation, and consultative selling skills<\/li>\\n<li class=\\\"scriptor-paragraph\\\">Commercial mindset with a focus on revenue growth and achieving targets<\/li>\\n<li class=\\\"scriptor-paragraph\\\">Understanding of digital advertising solutions and customer acquisition strategies<\/li>\\n<li class=\\\"scriptor-paragraph\\\">Results-driven, resilient, customer-focused, and comfortable using CRM and sales tools<\/li>\\n<\/ul>\\n<p><strong>Package &amp; Benefits<\/strong><\/p>\\n<p>\ud83d\udcb0 Compensation<\/p>\\n<ul>\\n<li class=\\\"scriptor-paragraph\\\">Competitive remuneration package (14 Salaries per year)<\/li>\\n<li class=\\\"scriptor-paragraph\\\">Monthly Performance Bonus<\/li>\\n<li class=\\\"scriptor-paragraph\\\">Extra monthly bonus<\/li>\\n<li class=\\\"scriptor-paragraph\\\">Welcome bonus<\/li>\\n<li class=\\\"scriptor-paragraph\\\">Daily meal voucher in Up Hellas Mastercard<\/li>\\n<\/ul>\\n<p>\u2708\ufe0f Relocation &amp; Onboarding<\/p>\\n<ul>\\n<li class=\\\"scriptor-paragraph\\\">Flight and transport covered<\/li>\\n<li class=\\\"scriptor-paragraph\\\">Accommodation upon arrival<\/li>\\n<li class=\\\"scriptor-paragraph\\\">Full administrative support for hiring in Greece<\/li>\\n<li class=\\\"scriptor-paragraph\\\">Access to a loan after 1 month of employment<\/li>\\n<li class=\\\"scriptor-paragraph\\\">Additional meal vouchers<\/li>\\n<\/ul>\\n<p>\ud83c\udfe2 Benefits<\/p>\\n<ul>\\n<li class=\\\"scriptor-paragraph\\\">Permanent contract from day one<\/li>\\n<li class=\\\"scriptor-paragraph\\\">Private Health Insurance + Dental Care<\/li>\\n<li class=\\\"scriptor-paragraph\\\">International mobility opportunities through the Concentrix Mobility Program<\/li>\\n<li class=\\\"scriptor-paragraph\\\">Regular employee events<\/li>\\n<li class=\\\"scriptor-paragraph\\\">Gym and wellness activities<\/li>\\n<li class=\\\"scriptor-paragraph\\\">Rooftop cinema with Acropolis view<\/li>\\n<li class=\\\"scriptor-paragraph\\\">Company restaurant<\/li>\\n<\/ul>\\n<p>\ud83c\udf89 A real company life&nbsp;<\/p>\\n<ul>\\n<li class=\\\"scriptor-paragraph\\\">Charity initiatives and volunteering activities<\/li>\\n<li class=\\\"scriptor-paragraph\\\">Christmas market and seasonal events<\/li>\\n<li class=\\\"scriptor-paragraph\\\">Summer parties and team celebrations<\/li>\\n<li class=\\\"scriptor-paragraph\\\">Employee recognition programs<\/li>\\n<li class=\\\"scriptor-paragraph\\\">Creative workshops and wellness activities<\/li>\\n<li class=\\\"scriptor-paragraph\\\">Inclusive and supportive workplace culture<!--ScriptorEndFragment--><\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><!--ScriptorStartFragment--><\/p>\\n<div class=\\\"scriptor-paragraph\\\">More than your background, it is your motivation, technical curiosity, consultative mindset, and personality that will make you part of our fun-loving community.<\/div>\\n<p><!--ScriptorEndFragment--><\/p>\\n<p>Please note that non-EU residents must have a valid work permit in Greece to be considered for employment.<\/p>\\n<p><em><strong>Concentrix Greece is an equal-opportunity employer.<\/strong><\/em><\/p>\\n<p><em><strong>Concentrix considers diversity a fundamental resource and offers everyone access to employment opportunities, regardless of gender, age, religion, ethnicity, or any other classification protected by applicable national laws.<\/strong><\/em><\/p>\",\"ats_external_id\":\"GR-864\",\"location\":\"Athens\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-19T10:38:21.212+03:00\",\"created_at\":\"2026-09-16T00:30:21.124+03:00\",\"latitude\":\"37.9838096\",\"longitude\":\"23.7275388\",\"landing_page_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC84NjQ?\",\"apply_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC84NjQ\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-greece\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"1\",\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":\"0\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"225\",\"campaign_id\":\"863\",\"campaign_title\":\"German | META | Athens | Outbound\",\"campaign_type\":\"job_application\",\"job_title\":\"German-Speaking Outbound Sales Representative - Welcome Bonus Available!\",\"street\":\"\",\"address\":\"\",\"city\":\"Athens\",\"state\":null,\"postal_code\":null,\"region\":null,\"country\":\"Greece\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p><strong>Job Description<\/strong><\/p>\\n<p>We are recruiting <strong>German<\/strong><strong>-Speaking Outbound Sales Representatives<\/strong> for one of our leading global clients in the digital advertising and social media industry. Join our team of #GameChangers in <strong>Athens<\/strong> and use your commercial mindset, communication skills, and sales experience to help businesses grow.<\/p>\\n<p><strong>Why join us<\/strong><\/p>\\n<p>Are you passionate about sales, digital marketing, and creating new business opportunities? Do you enjoy starting conversations, building relationships, and turning customer interest into commercial results?<\/p>\\n<p>Then join our multicultural team of #GameChangers at Concentrix Greece and use your sales and communication skills in <strong>German<\/strong>.<\/p>\\n<p>In this role, you will proactively engage with advertisers, including customers who may not yet recognize a clear business need. Through structured discovery, consultative selling, and value-led conversations, you will identify opportunities, stimulate account growth, and recommend relevant digital advertising solutions.<\/p>\\n<p><strong>What you&rsquo;ll be doing:<\/strong><\/p>\\n<ul>\\n<li>\\n<p>Conduct proactive outbound prospecting, including cold calling and first-contact engagement<\/p>\\n<\/li>\\n<li>\\n<p>Initiate conversations with advertisers and quickly establish relevance and interest<\/p>\\n<\/li>\\n<li>\\n<p>Stimulate dormant or under-developed accounts and develop them into sales opportunities<\/p>\\n<\/li>\\n<li>\\n<p>Use consultative and needs-based selling techniques to uncover advertiser challenges<\/p>\\n<\/li>\\n<li>\\n<p>Identify customer needs even when they are not clearly defined<\/p>\\n<\/li>\\n<li>\\n<p>Lead value-based conversations and guide advertisers from discovery through to solution recommendation<\/p>\\n<\/li>\\n<li>\\n<p>Translate early-stage interest into clear and commercially viable sales opportunities<\/p>\\n<\/li>\\n<li>\\n<p>Position digital advertising solutions in a clear and commercially compelling way<\/p>\\n<\/li>\\n<li>\\n<p>Drive revenue by converting customer engagement into measurable commercial outcomes<\/p>\\n<\/li>\\n<li>\\n<p>Handle objections, rejection, and re-engagement scenarios confidently and professionally<\/p>\\n<\/li>\\n<li>\\n<p>Maintain momentum throughout the sales cycle while balancing customer needs and commercial objectives<\/p>\\n<\/li>\\n<li>\\n<p>Build rapport quickly and develop productive customer relationships<\/p>\\n<\/li>\\n<li>\\n<p>Manage pipeline activity, follow-ups, and sales opportunities in an organized and disciplined way<\/p>\\n<\/li>\\n<li>\\n<p>Use CRM systems, sales enablement tools, dashboards, and other platforms to manage customer activity and performance<\/p>\\n<\/li>\\n<li>\\n<p>Work collaboratively with internal stakeholders to support advertiser success<\/p>\\n<\/li>\\n<li>\\n<p>Stay up to date with digital advertising products, tools, platforms, and market developments<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>Requirements:<\/strong><\/p>\\n<ul>\\n<li>\\n<p>Minimum <strong>12 months of proven sales experience<\/strong>, preferably in outbound sales, telesales, B2B sales, business development, account management, digital advertising, or a similar commercial environment<\/p>\\n<\/li>\\n<li>\\n<p><strong>Native or near-native level of German<\/strong><\/p>\\n<\/li>\\n<li>\\n<p><strong>Fluent English<\/strong><\/p>\\n<\/li>\\n<li>\\n<p>Proven ability to conduct proactive outbound prospecting and cold calling<\/p>\\n<\/li>\\n<li>\\n<p>Strong consultative and needs-based selling skills<\/p>\\n<\/li>\\n<li>\\n<p>Confidence initiating conversations with customers who may not yet recognize a clear need<\/p>\\n<\/li>\\n<li>\\n<p>Strong commercial mindset with a focus on conversion, revenue, and sales targets<\/p>\\n<\/li>\\n<li>\\n<p>Strong communication, negotiation, objection-handling, and active listening skills<\/p>\\n<\/li>\\n<li>\\n<p>Ability to build rapport quickly and sustain productive sales conversations<\/p>\\n<\/li>\\n<li>\\n<p>Experience handling rejection and re-engaging potential customers<\/p>\\n<\/li>\\n<li>\\n<p>Good understanding of digital advertising solutions and how to position them commercially<\/p>\\n<\/li>\\n<li>\\n<p>Comfortable using CRM systems, sales enablement tools, dashboards, and pipeline management platforms<\/p>\\n<\/li>\\n<li>\\n<p>Strong organizational skills with the ability to manage follow-ups, pipeline activity, and multiple opportunities<\/p>\\n<\/li>\\n<li>\\n<p>Ability to thrive in a fast-paced and target-driven sales environment<\/p>\\n<\/li>\\n<li>\\n<p>Results-driven, resilient, adaptable, and self-motivated<\/p>\\n<\/li>\\n<li>\\n<p>Proactive and customer-focused approach<\/p>\\n<\/li>\\n<li>\\n<p>Collaborative team player with a professional and credible presence<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>What we offer:<\/strong><\/p>\\n<ul>\\n<li>\\n<p>Welcome bonus of 1000&euro;<\/p>\\n<\/li>\\n<li>\\n<p>Indefinite contract<\/p>\\n<\/li>\\n<li>\\n<p>Competitive remuneration package (14 Salaries\/year)<\/p>\\n<\/li>\\n<li>\\n<p>Monthly performance bonus<\/p>\\n<\/li>\\n<li>\\n<p>Daily meal voucher in Up Hellas Mastercard<\/p>\\n<\/li>\\n<li>\\n<p>Private health insurance + Dental Care<\/p>\\n<\/li>\\n<li>\\n<p>Opportunities for international Career through the Concentrix International Mobility program<\/p>\\n<\/li>\\n<li>\\n<p>Employee events<\/p>\\n<\/li>\\n<li>\\n<p>Free gym, well-being activities, and a rooftop cinema with Acropolis views<\/p>\\n<\/li>\\n<li>\\n<p>Enjoy with your co-workers your lunch break at our new Restaurant<\/p>\\n<\/li>\\n<\/ul>\\n<p>You appreciate our values of recognition, integrity, unity, and commitment, and you are eager to create the \\\"wow\\\" too. More than your background, it is your motivation, commercial mindset, and personality that will make you part of our fun-loving community.<\/p>\\n<p>Please note that non-EU residents must have a valid work permit in Greece to be considered for employment.<\/p>\\n<p><em><strong>Concentrix Greece is an equal-opportunity employer.<\/strong><\/em><\/p>\\n<p><em><strong>Concentrix considers diversity a fundamental resource and offers everyone access to employment opportunities, regardless of gender, age, religion, ethnicity, or any other classification protected by applicable national laws.<\/strong><\/em><\/p>\",\"ats_external_id\":\"GR-863\",\"location\":\"Athens\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-19T10:38:21.175+03:00\",\"created_at\":\"2026-09-16T00:27:35.811+03:00\",\"latitude\":\"37.9838096\",\"longitude\":\"23.7275388\",\"landing_page_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC84NjM?\",\"apply_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC84NjM\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-greece\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"1\",\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":\"0\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"226\",\"campaign_id\":\"862\",\"campaign_title\":\"Dutch | META | Athens | Outbound\",\"campaign_type\":\"job_application\",\"job_title\":\"Dutch-Speaking Outbound Sales Representative - Welcome Bonus Available!\",\"street\":\"\",\"address\":\"\",\"city\":\"Athens\",\"state\":null,\"postal_code\":null,\"region\":null,\"country\":\"Greece\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p><strong>Job Description<\/strong><\/p>\\n<p>We are recruiting <strong>Dutch-Speaking Outbound Sales Representatives<\/strong> for one of our leading global clients in the digital advertising and social media industry. Join our team of #GameChangers in <strong>Athens<\/strong> and use your commercial mindset, communication skills, and sales experience to help businesses grow.<\/p>\\n<p><strong>Why join us<\/strong><\/p>\\n<p>Are you passionate about sales, digital marketing, and creating new business opportunities? Do you enjoy starting conversations, building relationships, and turning customer interest into commercial results?<\/p>\\n<p>Then join our multicultural team of #GameChangers at Concentrix Greece and use your sales and communication skills in <strong>Dutch<\/strong>.<\/p>\\n<p>In this role, you will proactively engage with advertisers, including customers who may not yet recognize a clear business need. Through structured discovery, consultative selling, and value-led conversations, you will identify opportunities, stimulate account growth, and recommend relevant digital advertising solutions.<\/p>\\n<p><strong>What you&rsquo;ll be doing:<\/strong><\/p>\\n<ul>\\n<li>\\n<p>Conduct proactive outbound prospecting, including cold calling and first-contact engagement<\/p>\\n<\/li>\\n<li>\\n<p>Initiate conversations with advertisers and quickly establish relevance and interest<\/p>\\n<\/li>\\n<li>\\n<p>Stimulate dormant or under-developed accounts and develop them into sales opportunities<\/p>\\n<\/li>\\n<li>\\n<p>Use consultative and needs-based selling techniques to uncover advertiser challenges<\/p>\\n<\/li>\\n<li>\\n<p>Identify customer needs even when they are not clearly defined<\/p>\\n<\/li>\\n<li>\\n<p>Lead value-based conversations and guide advertisers from discovery through to solution recommendation<\/p>\\n<\/li>\\n<li>\\n<p>Translate early-stage interest into clear and commercially viable sales opportunities<\/p>\\n<\/li>\\n<li>\\n<p>Position digital advertising solutions in a clear and commercially compelling way<\/p>\\n<\/li>\\n<li>\\n<p>Drive revenue by converting customer engagement into measurable commercial outcomes<\/p>\\n<\/li>\\n<li>\\n<p>Handle objections, rejection, and re-engagement scenarios confidently and professionally<\/p>\\n<\/li>\\n<li>\\n<p>Maintain momentum throughout the sales cycle while balancing customer needs and commercial objectives<\/p>\\n<\/li>\\n<li>\\n<p>Build rapport quickly and develop productive customer relationships<\/p>\\n<\/li>\\n<li>\\n<p>Manage pipeline activity, follow-ups, and sales opportunities in an organized and disciplined way<\/p>\\n<\/li>\\n<li>\\n<p>Use CRM systems, sales enablement tools, dashboards, and other platforms to manage customer activity and performance<\/p>\\n<\/li>\\n<li>\\n<p>Work collaboratively with internal stakeholders to support advertiser success<\/p>\\n<\/li>\\n<li>\\n<p>Stay up to date with digital advertising products, tools, platforms, and market developments<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>Requirements:<\/strong><\/p>\\n<ul>\\n<li>\\n<p>Minimum <strong>12 months of proven sales experience<\/strong>, preferably in outbound sales, telesales, B2B sales, business development, account management, digital advertising, or a similar commercial environment<\/p>\\n<\/li>\\n<li>\\n<p><strong>Native or near-native level of Dutch<\/strong><\/p>\\n<\/li>\\n<li>\\n<p><strong>Fluent English<\/strong><\/p>\\n<\/li>\\n<li>\\n<p>Proven ability to conduct proactive outbound prospecting and cold calling<\/p>\\n<\/li>\\n<li>\\n<p>Strong consultative and needs-based selling skills<\/p>\\n<\/li>\\n<li>\\n<p>Confidence initiating conversations with customers who may not yet recognize a clear need<\/p>\\n<\/li>\\n<li>\\n<p>Strong commercial mindset with a focus on conversion, revenue, and sales targets<\/p>\\n<\/li>\\n<li>\\n<p>Strong communication, negotiation, objection-handling, and active listening skills<\/p>\\n<\/li>\\n<li>\\n<p>Ability to build rapport quickly and sustain productive sales conversations<\/p>\\n<\/li>\\n<li>\\n<p>Experience handling rejection and re-engaging potential customers<\/p>\\n<\/li>\\n<li>\\n<p>Good understanding of digital advertising solutions and how to position them commercially<\/p>\\n<\/li>\\n<li>\\n<p>Comfortable using CRM systems, sales enablement tools, dashboards, and pipeline management platforms<\/p>\\n<\/li>\\n<li>\\n<p>Strong organizational skills with the ability to manage follow-ups, pipeline activity, and multiple opportunities<\/p>\\n<\/li>\\n<li>\\n<p>Ability to thrive in a fast-paced and target-driven sales environment<\/p>\\n<\/li>\\n<li>\\n<p>Results-driven, resilient, adaptable, and self-motivated<\/p>\\n<\/li>\\n<li>\\n<p>Proactive and customer-focused approach<\/p>\\n<\/li>\\n<li>\\n<p>Collaborative team player with a professional and credible presence<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>What we offer:<\/strong><\/p>\\n<ul>\\n<li>\\n<p>Welcome bonus of 1000&euro;<\/p>\\n<\/li>\\n<li>\\n<p>Indefinite contract<\/p>\\n<\/li>\\n<li>\\n<p>Competitive remuneration package (14 Salaries\/year)<\/p>\\n<\/li>\\n<li>\\n<p>Monthly performance bonus<\/p>\\n<\/li>\\n<li>\\n<p>Daily meal voucher in Up Hellas Mastercard<\/p>\\n<\/li>\\n<li>\\n<p>Private health insurance + Dental Care<\/p>\\n<\/li>\\n<li>\\n<p>Opportunities for international Career through the Concentrix International Mobility program<\/p>\\n<\/li>\\n<li>\\n<p>Employee events<\/p>\\n<\/li>\\n<li>\\n<p>Free gym, well-being activities, and a rooftop cinema with Acropolis views<\/p>\\n<\/li>\\n<li>\\n<p>Enjoy with your co-workers your lunch break at our new Restaurant<\/p>\\n<\/li>\\n<\/ul>\\n<p>You appreciate our values of recognition, integrity, unity, and commitment, and you are eager to create the \\\"wow\\\" too. More than your background, it is your motivation, commercial mindset, and personality that will make you part of our fun-loving community.<\/p>\\n<p>Please note that non-EU residents must have a valid work permit in Greece to be considered for employment.<\/p>\\n<p><em><strong>Concentrix Greece is an equal-opportunity employer.<\/strong><\/em><\/p>\\n<p><em><strong>Concentrix considers diversity a fundamental resource and offers everyone access to employment opportunities, regardless of gender, age, religion, ethnicity, or any other classification protected by applicable national laws.<\/strong><\/em><\/p>\",\"ats_external_id\":\"GR-862\",\"location\":\"Athens\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-19T10:38:21.135+03:00\",\"created_at\":\"2026-09-16T00:25:10.077+03:00\",\"latitude\":\"37.9838096\",\"longitude\":\"23.7275388\",\"landing_page_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC84NjI?\",\"apply_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC84NjI\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-greece\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"1\",\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":\"0\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"227\",\"campaign_id\":\"861\",\"campaign_title\":\"Arabic | META | Athens | Outbound\",\"campaign_type\":\"job_application\",\"job_title\":\"Arabic-Speaking Outbound Sales Representative - Welcome Bonus Available!\",\"street\":\"\",\"address\":\"\",\"city\":\"Athens\",\"state\":null,\"postal_code\":null,\"region\":null,\"country\":\"Greece\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p><!--ScriptorStartFragment--><\/p>\\n<div class=\\\"scriptor-paragraph\\\"><strong>Job Description<\/strong><\/div>\\n<div class=\\\"scriptor-paragraph\\\">&nbsp;<\/div>\\n<div class=\\\"scriptor-paragraph\\\">Join a leading global technology company and build your career in the fast-paced world of digital advertising and social media \ud83d\ude80<\/div>\\n<div class=\\\"scriptor-paragraph\\\">&nbsp;<\/div>\\n<div class=\\\"scriptor-paragraph\\\">We are recruiting <strong>Arabic-Speaking Outbound Sales Representatives<\/strong> to support one of the world's most recognized digital advertising platforms.<\/div>\\n<div class=\\\"scriptor-paragraph\\\">&nbsp;<\/div>\\n<div class=\\\"scriptor-paragraph\\\">Based in Athens, this role offers the opportunity to generate new business opportunities, engage advertisers, and drive measurable business growth.<\/div>\\n<div class=\\\"scriptor-paragraph\\\">&nbsp;<\/div>\\n<div class=\\\"scriptor-paragraph\\\">If you are passionate about sales, digital marketing, and building customer relationships, this opportunity is made for you.<\/div>\\n<p><strong>Why join us?<\/strong><\/p>\\n<div class=\\\"scriptor-paragraph\\\">Join an international team of <strong>#GameChangers<\/strong> and help businesses unlock their growth potential through innovative digital advertising solutions.<\/div>\\n<div class=\\\"scriptor-paragraph\\\">You will proactively engage with advertisers, identify opportunities, and turn customer interest into commercial success.<\/div>\\n<p><strong>Your responsibilities:<\/strong><\/p>\\n<div class=\\\"scriptor-paragraph\\\">&bull; Conduct outbound prospecting and engage advertisers through proactive sales activities<\/div>\\n<div class=\\\"scriptor-paragraph\\\">&bull; Identify customer needs and convert opportunities into business growth<\/div>\\n<div class=\\\"scriptor-paragraph\\\">&bull; Recommend digital advertising solutions using a consultative sales approach<\/div>\\n<div class=\\\"scriptor-paragraph\\\">&bull; Build strong customer relationships and manage the sales pipeline effectively<\/div>\\n<div class=\\\"scriptor-paragraph\\\">&bull; Achieve revenue targets while delivering an excellent customer experience<\/div>\\n<div class=\\\"scriptor-paragraph\\\">&bull; Use CRM tools, sales insights, and market knowledge to drive performance<\/div>\\n<p>What makes this role unique:<\/p>\\n<div class=\\\"scriptor-paragraph\\\">\ud83d\udcc8 Work with one of the world's leading digital advertising platforms<\/div>\\n<div class=\\\"scriptor-paragraph\\\">\ud83c\udf0d International and multicultural environment<\/div>\\n<div class=\\\"scriptor-paragraph\\\">\ud83c\udfaf Performance-driven role with monthly bonus opportunities<\/div>\\n<div class=\\\"scriptor-paragraph\\\">\ud83d\ude80 Strong career development<\/div>\\n<div class=\\\"scriptor-paragraph\\\">\ud83d\udca1 Exposure to digital marketing and business growth strategies<\/div>\\n<p><strong>Your profile:<\/strong><\/p>\\n<div class=\\\"scriptor-paragraph\\\">&bull; Native or near-native Arabic speaker with fluent English<\/div>\\n<div class=\\\"scriptor-paragraph\\\">&bull; Minimum 12 months of sales experience (Outbound Sales, B2B Sales, Business Development, Account Management, or similar)<\/div>\\n<div class=\\\"scriptor-paragraph\\\">&bull; Strong prospecting, communication, negotiation, and consultative selling skills<\/div>\\n<div class=\\\"scriptor-paragraph\\\">&bull; Commercial mindset with a focus on revenue growth and achieving targets<\/div>\\n<div class=\\\"scriptor-paragraph\\\">&bull; Understanding of digital advertising solutions and customer acquisition strategies<\/div>\\n<div class=\\\"scriptor-paragraph\\\">&bull; Results-driven, resilient, customer-focused, and comfortable using CRM and sales tools<\/div>\\n<p><strong>Package &amp; Benefits:<\/strong><\/p>\\n<p>\ud83d\udcb0 Compensation<\/p>\\n<div class=\\\"scriptor-paragraph\\\">&bull; Competitive remuneration package (14 Salaries per year)<\/div>\\n<div class=\\\"scriptor-paragraph\\\">&bull; Monthly Performance Bonus<\/div>\\n<div class=\\\"scriptor-paragraph\\\">&bull; Extra monthly bonus<\/div>\\n<div class=\\\"scriptor-paragraph\\\">&bull; Welcome bonus<\/div>\\n<div class=\\\"scriptor-paragraph\\\">&bull; Daily meal voucher in Up Hellas Mastercard<\/div>\\n<p>\u2708\ufe0f Relocation &amp; Onboarding<\/p>\\n<div class=\\\"scriptor-paragraph\\\">&bull; Flight and transport covered<\/div>\\n<div class=\\\"scriptor-paragraph\\\">&bull; Accommodation upon arrival<\/div>\\n<div class=\\\"scriptor-paragraph\\\">&bull; Full administrative support for hiring in Greece<\/div>\\n<div class=\\\"scriptor-paragraph\\\">&bull; Access to a loan after 1 month of employment<\/div>\\n<div class=\\\"scriptor-paragraph\\\">&bull; Additional meal vouchers<\/div>\\n<p>\ud83c\udfe2 Benefits<\/p>\\n<div class=\\\"scriptor-paragraph\\\">&bull; Permanent contract from day one<\/div>\\n<div class=\\\"scriptor-paragraph\\\">&bull; Private Health Insurance + Dental Care<\/div>\\n<div class=\\\"scriptor-paragraph\\\">&bull; International mobility opportunities through the Concentrix Mobility Program<\/div>\\n<div class=\\\"scriptor-paragraph\\\">&bull; Regular employee events<\/div>\\n<div class=\\\"scriptor-paragraph\\\">&bull; Gym and wellness activities<\/div>\\n<div class=\\\"scriptor-paragraph\\\">&bull; Rooftop cinema with Acropolis view<\/div>\\n<div class=\\\"scriptor-paragraph\\\">&bull; Company restaurant<\/div>\\n<p>\ud83c\udf89 A real company life<\/p>\\n<div class=\\\"scriptor-paragraph\\\">&bull; Charity initiatives and volunteering activities<\/div>\\n<div class=\\\"scriptor-paragraph\\\">&bull; Christmas market and seasonal events<\/div>\\n<div class=\\\"scriptor-paragraph\\\">&bull; Summer parties and team celebrations<\/div>\\n<div class=\\\"scriptor-paragraph\\\">&bull; Employee recognition programs<\/div>\\n<div class=\\\"scriptor-paragraph\\\">&bull; Creative workshops and wellness activities<\/div>\\n<div class=\\\"scriptor-paragraph\\\">&bull; Inclusive and supportive workplace culture<!--ScriptorEndFragment--><\/div>\\n<p>You appreciate our values of recognition, integrity, unity, and commitment, and you are eager to create the \\\"wow\\\" too. More than your background, it is your motivation, commercial mindset, and personality that will make you part of our fun-loving community.<\/p>\\n<p>Please note that non-EU residents must have a valid work permit in Greece to be considered for employment.<\/p>\\n<p><em><strong>Concentrix Greece is an equal-opportunity employer.<\/strong><\/em><\/p>\\n<p><em><strong>Concentrix considers diversity a fundamental resource and offers everyone access to employment opportunities, regardless of gender, age, religion, ethnicity, or any other classification protected by applicable national laws.<\/strong><\/em><\/p>\",\"ats_external_id\":\"GR-861\",\"location\":\"Athens\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-19T10:38:21.099+03:00\",\"created_at\":\"2026-09-16T00:21:59.359+03:00\",\"latitude\":\"37.9838096\",\"longitude\":\"23.7275388\",\"landing_page_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC84NjE?\",\"apply_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC84NjE\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-greece\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"1\",\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":\"0\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"228\",\"campaign_id\":\"860\",\"campaign_title\":\"Turkish | META | Athens | Inbound\",\"campaign_type\":\"job_application\",\"job_title\":\"Turkish-Speaking Inbound Sales Representative - Welcome Bonus Available!\",\"street\":\"\",\"address\":\"\",\"city\":\"Athens\",\"state\":null,\"postal_code\":null,\"region\":null,\"country\":\"Greece\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p><strong>Job Description<\/strong><\/p>\\n<p><!--ScriptorStartFragment--><\/p>\\n<div class=\\\"scriptor-paragraph\\\">Drive business growth for some of the world's most innovative brands while building your international career in Athens \ud83d\ude80<\/div>\\n<div class=\\\"scriptor-paragraph\\\">We are looking for <strong>Turkish-Speaking Inbound Sales Representatives<\/strong> to join one of our leading global clients in the digital advertising and social media industry.<\/div>\\n<div class=\\\"scriptor-paragraph\\\">&nbsp;<\/div>\\n<div class=\\\"scriptor-paragraph\\\">As part of our team of <strong>#GameChangers<\/strong>, you will support advertisers, identify business opportunities, and recommend digital solutions that help companies achieve measurable results.<\/div>\\n<div class=\\\"scriptor-paragraph\\\">&nbsp;<\/div>\\n<div class=\\\"scriptor-paragraph\\\">If you are passionate about sales, digital marketing, and building strong customer relationships, this could be the perfect next step in your career.<!--ScriptorEndFragment--><\/div>\\n<div class=\\\"scriptor-paragraph\\\">&nbsp;<\/div>\\n<p><strong>Why join us<\/strong><\/p>\\n<p><!--ScriptorStartFragment--><\/p>\\n<div class=\\\"scriptor-paragraph\\\">Join a dynamic and multicultural team where your commercial mindset, communication skills, and consultative sales approach can make a real impact.<\/div>\\n<div class=\\\"scriptor-paragraph\\\">&nbsp;<\/div>\\n<div class=\\\"scriptor-paragraph\\\">You will work with businesses across industries, helping them maximize their online presence and achieve their growth objectives through innovative advertising solutions.<!--ScriptorEndFragment--><\/div>\\n<div class=\\\"scriptor-paragraph\\\">&nbsp;<\/div>\\n<p><strong>What you&rsquo;ll be doing:<\/strong><\/p>\\n<div>\\n<ul>\\n<li>Manage inbound sales opportunities and identify advertiser needs<\/li>\\n<li>Recommend tailored digital advertising solutions to drive business growth<\/li>\\n<li>Build and maintain strong relationships with customers and stakeholders<\/li>\\n<li>Guide customers through the sales cycle and address objections effectively<\/li>\\n<li>Achieve sales targets while delivering an excellent customer experience<\/li>\\n<li>Leverage CRM tools, insights, and market trends to maximize customer success and revenue growth<\/li>\\n<\/ul>\\n<\/div>\\n<p><strong><!--ScriptorStartFragment--><\/strong><\/p>\\n<p><strong>What makes this role unique<\/strong><\/p>\\n<div class=\\\"scriptor-paragraph\\\">\ud83d\udcc8 Work with one of the world's leading digital advertising platforms<\/div>\\n<div class=\\\"scriptor-paragraph\\\">\ud83c\udf0d Multicultural and international environment<\/div>\\n<div class=\\\"scriptor-paragraph\\\">\ud83c\udfaf Performance-driven role with monthly bonus opportunities<\/div>\\n<div class=\\\"scriptor-paragraph\\\">\ud83d\ude80 Strong career progression and international mobility opportunities<\/div>\\n<div class=\\\"scriptor-paragraph\\\">\ud83d\udca1 Exposure to digital marketing and business growth strategies<\/div>\\n<p><strong><!--ScriptorEndFragment--><\/strong><\/p>\\n<p><strong>Your Profile:<\/strong><\/p>\\n<div>\\n<ul>\\n<li>Native or near-native Turkish speaker with fluent English<\/li>\\n<li>Minimum 12 months of sales experience (B2B, inbound sales, account management, or business development)<\/li>\\n<li>Strong consultative selling, communication, and negotiation skills<\/li>\\n<li>Commercial mindset with a focus on achieving targets and driving results<\/li>\\n<li>Understanding of digital marketing and online advertising principles<\/li>\\n<li>Customer-focused, adaptable, and comfortable using CRM and sales tools<\/li>\\n<\/ul>\\n<\/div>\\n<p><!--ScriptorStartFragment--><\/p>\\n<p><strong>Package &amp; Benefits:<\/strong><\/p>\\n<p>\ud83d\udcb0 Compensation<\/p>\\n<ul>\\n<li class=\\\"scriptor-paragraph\\\">Competitive remuneration package (14 Salaries per year)<\/li>\\n<li class=\\\"scriptor-paragraph\\\">Monthly Performance Bonus<\/li>\\n<li class=\\\"scriptor-paragraph\\\">Extra monthly project bonus<\/li>\\n<li class=\\\"scriptor-paragraph\\\">Welcome Bonus<\/li>\\n<li class=\\\"scriptor-paragraph\\\">Daily meal voucher in Up Hellas Mastercard<\/li>\\n<\/ul>\\n<p>\u2708\ufe0f Relocation &amp; Onboarding<\/p>\\n<ul>\\n<li class=\\\"scriptor-paragraph\\\">Flight and transportation support<\/li>\\n<li class=\\\"scriptor-paragraph\\\">Accommodation upon arrival<\/li>\\n<li class=\\\"scriptor-paragraph\\\">Full administrative support for relocation to Greece<\/li>\\n<li class=\\\"scriptor-paragraph\\\">Access to a loan after 1 month of employment<\/li>\\n<li class=\\\"scriptor-paragraph\\\">Additional meal vouchers<\/li>\\n<\/ul>\\n<p>\ud83c\udfe2 Benefits<\/p>\\n<ul>\\n<li class=\\\"scriptor-paragraph\\\">Permanent contract from day one<\/li>\\n<li class=\\\"scriptor-paragraph\\\">Private Health Insurance + Dental Care<\/li>\\n<li class=\\\"scriptor-paragraph\\\">International mobility opportunities through the Concentrix Mobility Program<\/li>\\n<li class=\\\"scriptor-paragraph\\\">Employee events and recognition programs<\/li>\\n<li class=\\\"scriptor-paragraph\\\">Free gym access and wellness activities<\/li>\\n<li class=\\\"scriptor-paragraph\\\">Rooftop cinema with Acropolis views<\/li>\\n<li class=\\\"scriptor-paragraph\\\">Modern company restaurant<\/li>\\n<\/ul>\\n<p>\ud83c\udf89 A real company life&nbsp;<\/p>\\n<ul>\\n<li class=\\\"scriptor-paragraph\\\">Charity initiatives and volunteering activities<\/li>\\n<li class=\\\"scriptor-paragraph\\\">Seasonal celebrations and Christmas market<\/li>\\n<li class=\\\"scriptor-paragraph\\\">Summer parties and team events<\/li>\\n<li class=\\\"scriptor-paragraph\\\">Employee recognition programs<\/li>\\n<li class=\\\"scriptor-paragraph\\\">Creative workshops and wellness activities<\/li>\\n<li class=\\\"scriptor-paragraph\\\">Inclusive and supportive workplace culture<!--ScriptorEndFragment--><\/li>\\n<\/ul>\\n<div class=\\\"scriptor-paragraph\\\">&nbsp;<\/div>\\n<p>You appreciate our values of recognition, integrity, unity, and commitment, and you are eager to create the \\\"wow\\\" too. More than your background, it is your motivation, commercial mindset, and personality that will make you part of our fun-loving community.<\/p>\\n<p>Please note that non-EU residents must have a valid work permit in Greece to be considered for employment.<\/p>\\n<p><em><strong>Concentrix Greece is an equal-opportunity employer.<\/strong><\/em><\/p>\\n<p><em><strong>Concentrix considers diversity a fundamental resource and offers everyone access to employment opportunities, regardless of gender, age, religion, ethnicity, or any other classification protected by applicable national laws.<\/strong><\/em><\/p>\",\"ats_external_id\":\"GR-860\",\"location\":\"Athens\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-20T02:59:03.355+03:00\",\"created_at\":\"2026-09-16T00:17:29.159+03:00\",\"latitude\":\"37.9838096\",\"longitude\":\"23.7275388\",\"landing_page_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC84NjA?\",\"apply_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC84NjA\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-greece\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"1\",\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":null,\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"229\",\"campaign_id\":\"859\",\"campaign_title\":\"German | META | Athens | Inbound\",\"campaign_type\":\"job_application\",\"job_title\":\"German-Speaking Inbound Sales Representative - Welcome Bonus Available!\",\"street\":\"\",\"address\":\"\",\"city\":\"Athens\",\"state\":null,\"postal_code\":null,\"region\":null,\"country\":\"Greece\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p><strong>Job Description<\/strong><\/p>\\n<p>We are recruiting <strong>German-Speaking Inbound Sales Representatives<\/strong> for one of our leading global clients in the digital advertising and social media industry. Join our team of #GameChangers in <strong>Athens<\/strong> and use your commercial mindset, communication skills, and sales experience to help businesses grow.<\/p>\\n<p><strong>Why join us<\/strong><\/p>\\n<p>Are you passionate about sales, digital marketing, and helping customers identify the right solutions for their business?<\/p>\\n<p>Then join our multicultural team of #GameChangers at Concentrix Greece and use your sales and communication skills in <strong>German<\/strong>.<\/p>\\n<p>In this role, you will engage with advertisers, understand their business needs, identify growth opportunities, and recommend relevant digital advertising solutions. You will use a consultative and needs-based sales approach to help customers achieve measurable business outcomes while contributing to revenue and performance targets.<\/p>\\n<p><strong>What you&rsquo;ll be doing:<\/strong><\/p>\\n<ul>\\n<li>\\n<p>Handle inbound sales opportunities and engage with advertisers to understand their business needs<\/p>\\n<\/li>\\n<li>\\n<p>Identify, diagnose, and validate customer needs through active listening, structured discovery, and strategic questioning<\/p>\\n<\/li>\\n<li>\\n<p>Translate customer challenges and pain points into clear sales and solution opportunities<\/p>\\n<\/li>\\n<li>\\n<p>Provide consultative, needs-based sales support throughout the customer journey<\/p>\\n<\/li>\\n<li>\\n<p>Recommend digital advertising solutions based on business impact, advertising value, and return on advertising spend<\/p>\\n<\/li>\\n<li>\\n<p>Build compelling business cases tailored to advertisers&rsquo; goals, industries, and level of business maturity<\/p>\\n<\/li>\\n<li>\\n<p>Handle objections confidently and support customers through complex buying decisions<\/p>\\n<\/li>\\n<li>\\n<p>Drive advertiser success and revenue growth through optimization and additional relevant solutions<\/p>\\n<\/li>\\n<li>\\n<p>Build credible and trusted relationships with advertiser stakeholders<\/p>\\n<\/li>\\n<li>\\n<p>Maintain a customer-first mindset while consistently working toward individual and team sales targets<\/p>\\n<\/li>\\n<li>\\n<p>Discuss how digital solutions can support business objectives such as brand awareness, lead generation, and sales growth<\/p>\\n<\/li>\\n<li>\\n<p>Use CRM systems, sales enablement tools, dashboards, and other platforms to manage customer engagement and track performance<\/p>\\n<\/li>\\n<li>\\n<p>Communicate complex ideas clearly, simply, and persuasively<\/p>\\n<\/li>\\n<li>\\n<p>Use data, insights, and customer examples to demonstrate solution value and encourage adoption<\/p>\\n<\/li>\\n<li>\\n<p>Stay up to date with digital advertising products, tools, market trends, and industry developments<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>Requirements:<\/strong><\/p>\\n<ul>\\n<li>\\n<p>Minimum <strong>12 months of proven sales experience<\/strong>, preferably in inbound sales, B2B sales, account management, digital advertising, business development, or a similar commercial environment<\/p>\\n<\/li>\\n<li>\\n<p><strong>Native or near-native level of German<\/strong><\/p>\\n<\/li>\\n<li>\\n<p><strong>Fluent English<\/strong><\/p>\\n<\/li>\\n<li>\\n<p>Strong consultative and needs-based selling skills<\/p>\\n<\/li>\\n<li>\\n<p>Strong commercial mindset with a focus on achieving sales and revenue targets<\/p>\\n<\/li>\\n<li>\\n<p>Ability to identify customer needs and translate them into relevant business solutions<\/p>\\n<\/li>\\n<li>\\n<p>Strong communication, negotiation, objection-handling, and active listening skills<\/p>\\n<\/li>\\n<li>\\n<p>Excellent verbal and written communication skills<\/p>\\n<\/li>\\n<li>\\n<p>Ability to build trusted relationships with customers and key decision-makers<\/p>\\n<\/li>\\n<li>\\n<p>Good understanding of digital marketing fundamentals, including online advertising, performance metrics, audience targeting, and campaign optimization<\/p>\\n<\/li>\\n<li>\\n<p>Ability to understand and discuss advertising value and return on advertising spend<\/p>\\n<\/li>\\n<li>\\n<p>Strong presentation and storytelling skills, with the ability to explain complex concepts clearly and persuasively<\/p>\\n<\/li>\\n<li>\\n<p>Comfortable using CRM systems, sales tools, dashboards, and performance tracking platforms<\/p>\\n<\/li>\\n<li>\\n<p>Ability to multitask, prioritize, and thrive in a fast-paced and target-driven sales environment<\/p>\\n<\/li>\\n<li>\\n<p>Results-driven, resilient, adaptable, and motivated by customer success<\/p>\\n<\/li>\\n<li>\\n<p>Curious and consultative mindset with a strong desire to understand advertiser businesses<\/p>\\n<\/li>\\n<li>\\n<p>Collaborative team player with a professional and credible presence<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>What we offer:<\/strong><\/p>\\n<ul>\\n<li>\\n<p>Welcome bonus of 1000&euro;<\/p>\\n<\/li>\\n<li>\\n<p>Indefinite contract<\/p>\\n<\/li>\\n<li>\\n<p>Competitive remuneration package (14 Salaries\/year)<\/p>\\n<\/li>\\n<li>\\n<p>Monthly performance bonus<\/p>\\n<\/li>\\n<li>\\n<p>Daily meal voucher in Up Hellas Mastercard<\/p>\\n<\/li>\\n<li>\\n<p>Private health insurance + Dental Care<\/p>\\n<\/li>\\n<li>\\n<p>Opportunities for international Career through the Concentrix International Mobility program<\/p>\\n<\/li>\\n<li>\\n<p>Employee events<\/p>\\n<\/li>\\n<li>\\n<p>Free gym, well-being activities, and a rooftop cinema with Acropolis views<\/p>\\n<\/li>\\n<li>\\n<p>Enjoy with your co-workers your lunch break at our new Restaurant<\/p>\\n<\/li>\\n<\/ul>\\n<p>You appreciate our values of recognition, integrity, unity, and commitment, and you are eager to create the \\\"wow\\\" too. More than your background, it is your motivation, commercial mindset, and personality that will make you part of our fun-loving community.<\/p>\\n<p>Please note that non-EU residents must have a valid work permit in Greece to be considered for employment.<\/p>\\n<p><em><strong>Concentrix Greece is an equal-opportunity employer.<\/strong><\/em><\/p>\\n<p><em><strong>Concentrix considers diversity a fundamental resource and offers everyone access to employment opportunities, regardless of gender, age, religion, ethnicity, or any other classification protected by applicable national laws.<\/strong><\/em><\/p>\",\"ats_external_id\":\"GR-859\",\"location\":\"Athens\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-21T02:59:04.747+03:00\",\"created_at\":\"2026-09-16T00:15:06.346+03:00\",\"latitude\":\"37.9838096\",\"longitude\":\"23.7275388\",\"landing_page_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC84NTk?\",\"apply_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC84NTk\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-greece\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"1\",\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":\"0\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"230\",\"campaign_id\":\"858\",\"campaign_title\":\"Dutch | META | Athens | Inbound\",\"campaign_type\":\"job_application\",\"job_title\":\"Dutch-Speaking Inbound Sales Representative - Welcome Bonus Available!\",\"street\":\"\",\"address\":\"\",\"city\":\"Athens\",\"state\":null,\"postal_code\":null,\"region\":null,\"country\":\"Greece\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p><strong>Job Description<\/strong><\/p>\\n<p>We are recruiting <strong>Dutch-Speaking Inbound Sales Representatives<\/strong> for one of our leading global clients in the digital advertising and social media industry. Join our team of #GameChangers in <strong>Athens<\/strong> and use your commercial mindset, communication skills, and sales experience to help businesses grow.<\/p>\\n<p><strong>Why join us<\/strong><\/p>\\n<p>Are you passionate about sales, digital marketing, and helping customers identify the right solutions for their business?<\/p>\\n<p>Then join our multicultural team of #GameChangers at Concentrix Greece and use your sales and communication skills in <strong>Dutch<\/strong>.<\/p>\\n<p>In this role, you will engage with advertisers, understand their business needs, identify growth opportunities, and recommend relevant digital advertising solutions. You will use a consultative and needs-based sales approach to help customers achieve measurable business outcomes while contributing to revenue and performance targets.<\/p>\\n<p><strong>What you&rsquo;ll be doing:<\/strong><\/p>\\n<ul>\\n<li>\\n<p>Handle inbound sales opportunities and engage with advertisers to understand their business needs<\/p>\\n<\/li>\\n<li>\\n<p>Identify, diagnose, and validate customer needs through active listening, structured discovery, and strategic questioning<\/p>\\n<\/li>\\n<li>\\n<p>Translate customer challenges and pain points into clear sales and solution opportunities<\/p>\\n<\/li>\\n<li>\\n<p>Provide consultative, needs-based sales support throughout the customer journey<\/p>\\n<\/li>\\n<li>\\n<p>Recommend digital advertising solutions based on business impact, advertising value, and return on advertising spend<\/p>\\n<\/li>\\n<li>\\n<p>Build compelling business cases tailored to advertisers&rsquo; goals, industries, and level of business maturity<\/p>\\n<\/li>\\n<li>\\n<p>Handle objections confidently and support customers through complex buying decisions<\/p>\\n<\/li>\\n<li>\\n<p>Drive advertiser success and revenue growth through optimization and additional relevant solutions<\/p>\\n<\/li>\\n<li>\\n<p>Build credible and trusted relationships with advertiser stakeholders<\/p>\\n<\/li>\\n<li>\\n<p>Maintain a customer-first mindset while consistently working toward individual and team sales targets<\/p>\\n<\/li>\\n<li>\\n<p>Discuss how digital solutions can support business objectives such as brand awareness, lead generation, and sales growth<\/p>\\n<\/li>\\n<li>\\n<p>Use CRM systems, sales enablement tools, dashboards, and other platforms to manage customer engagement and track performance<\/p>\\n<\/li>\\n<li>\\n<p>Communicate complex ideas clearly, simply, and persuasively<\/p>\\n<\/li>\\n<li>\\n<p>Use data, insights, and customer examples to demonstrate solution value and encourage adoption<\/p>\\n<\/li>\\n<li>\\n<p>Stay up to date with digital advertising products, tools, market trends, and industry developments<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>Requirements:<\/strong><\/p>\\n<ul>\\n<li>\\n<p>Minimum <strong>12 months of proven sales experience<\/strong>, preferably in inbound sales, B2B sales, account management, digital advertising, business development, or a similar commercial environment<\/p>\\n<\/li>\\n<li>\\n<p><strong>Native or near-native level of Dutch<\/strong><\/p>\\n<\/li>\\n<li>\\n<p><strong>Fluent English<\/strong><\/p>\\n<\/li>\\n<li>\\n<p>Strong consultative and needs-based selling skills<\/p>\\n<\/li>\\n<li>\\n<p>Strong commercial mindset with a focus on achieving sales and revenue targets<\/p>\\n<\/li>\\n<li>\\n<p>Ability to identify customer needs and translate them into relevant business solutions<\/p>\\n<\/li>\\n<li>\\n<p>Strong communication, negotiation, objection-handling, and active listening skills<\/p>\\n<\/li>\\n<li>\\n<p>Excellent verbal and written communication skills<\/p>\\n<\/li>\\n<li>\\n<p>Ability to build trusted relationships with customers and key decision-makers<\/p>\\n<\/li>\\n<li>\\n<p>Good understanding of digital marketing fundamentals, including online advertising, performance metrics, audience targeting, and campaign optimization<\/p>\\n<\/li>\\n<li>\\n<p>Ability to understand and discuss advertising value and return on advertising spend<\/p>\\n<\/li>\\n<li>\\n<p>Strong presentation and storytelling skills, with the ability to explain complex concepts clearly and persuasively<\/p>\\n<\/li>\\n<li>\\n<p>Comfortable using CRM systems, sales tools, dashboards, and performance tracking platforms<\/p>\\n<\/li>\\n<li>\\n<p>Ability to multitask, prioritize, and thrive in a fast-paced and target-driven sales environment<\/p>\\n<\/li>\\n<li>\\n<p>Results-driven, resilient, adaptable, and motivated by customer success<\/p>\\n<\/li>\\n<li>\\n<p>Curious and consultative mindset with a strong desire to understand advertiser businesses<\/p>\\n<\/li>\\n<li>\\n<p>Collaborative team player with a professional and credible presence<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>What we offer:<\/strong><\/p>\\n<ul>\\n<li>\\n<p>Welcome bonus of 1000&euro;<\/p>\\n<\/li>\\n<li>\\n<p>Indefinite contract<\/p>\\n<\/li>\\n<li>\\n<p>Competitive remuneration package (14 Salaries\/year)<\/p>\\n<\/li>\\n<li>\\n<p>Monthly performance bonus<\/p>\\n<\/li>\\n<li>\\n<p>Daily meal voucher in Up Hellas Mastercard<\/p>\\n<\/li>\\n<li>\\n<p>Private health insurance + Dental Care<\/p>\\n<\/li>\\n<li>\\n<p>Opportunities for international Career through the Concentrix International Mobility program<\/p>\\n<\/li>\\n<li>\\n<p>Employee events<\/p>\\n<\/li>\\n<li>\\n<p>Free gym, well-being activities, and a rooftop cinema with Acropolis views<\/p>\\n<\/li>\\n<li>\\n<p>Enjoy with your co-workers your lunch break at our new Restaurant<\/p>\\n<\/li>\\n<\/ul>\\n<p>You appreciate our values of recognition, integrity, unity, and commitment, and you are eager to create the \\\"wow\\\" too. More than your background, it is your motivation, commercial mindset, and personality that will make you part of our fun-loving community.<\/p>\\n<p>Please note that non-EU residents must have a valid work permit in Greece to be considered for employment.<\/p>\\n<p><em><strong>Concentrix Greece is an equal-opportunity employer.<\/strong><\/em><\/p>\\n<p><em><strong>Concentrix considers diversity a fundamental resource and offers everyone access to employment opportunities, regardless of gender, age, religion, ethnicity, or any other classification protected by applicable national laws.<\/strong><\/em><\/p>\",\"ats_external_id\":\"GR-858\",\"location\":\"Athens\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-20T16:28:36.908+03:00\",\"created_at\":\"2026-09-16T00:11:52.999+03:00\",\"latitude\":\"37.9838096\",\"longitude\":\"23.7275388\",\"landing_page_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC84NTg?\",\"apply_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC84NTg\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-greece\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"1\",\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":\"0\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"231\",\"campaign_id\":\"857\",\"campaign_title\":\"Arabic | META | Athens | Inbound\",\"campaign_type\":\"job_application\",\"job_title\":\"Arabic-Speaking Inbound Sales Representative - Welcome Bonus Available!\",\"street\":\"\",\"address\":\"\",\"city\":\"Athens\",\"state\":null,\"postal_code\":null,\"region\":null,\"country\":\"Greece\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p><!--ScriptorStartFragment--><\/p>\\n<div class=\\\"scriptor-paragraph\\\"><strong>Job Description<\/strong><\/div>\\n<div class=\\\"scriptor-paragraph\\\">&nbsp;<\/div>\\n<div class=\\\"scriptor-paragraph\\\">Join a leading global technology company and build your career in the fast-paced world of digital advertising and social media \ud83d\ude80<\/div>\\n<div class=\\\"scriptor-paragraph\\\">&nbsp;<\/div>\\n<div class=\\\"scriptor-paragraph\\\">We are recruiting <strong>Arabic-Speaking Inbound Sales Representatives <\/strong>to support one of the world's most recognized digital advertising platforms.<\/div>\\n<div class=\\\"scriptor-paragraph\\\">&nbsp;<\/div>\\n<div class=\\\"scriptor-paragraph\\\">Based in Athens, this role offers the opportunity to engage with advertisers, identify business opportunities, and recommend impactful digital marketing solutions.<\/div>\\n<div class=\\\"scriptor-paragraph\\\">&nbsp;<\/div>\\n<div class=\\\"scriptor-paragraph\\\">If you are passionate about sales, digital marketing, and customer success, this opportunity is made for you.<\/div>\\n<p><strong>Why join us?<\/strong><\/p>\\n<div class=\\\"scriptor-paragraph\\\">Join an international team of <strong>#GameChangers<\/strong> and help businesses achieve measurable growth through innovative advertising solutions.<\/div>\\n<div class=\\\"scriptor-paragraph\\\">&nbsp;<\/div>\\n<div class=\\\"scriptor-paragraph\\\">You will work closely with advertisers, understand their needs, and recommend strategies that deliver performance and business results.<\/div>\\n<p><strong>Your responsibilities:<\/strong><\/p>\\n<div class=\\\"scriptor-paragraph\\\">&bull; Manage inbound sales opportunities and understand advertiser needs<\/div>\\n<div class=\\\"scriptor-paragraph\\\">&bull; Recommend tailored digital advertising solutions and growth strategies<\/div>\\n<div class=\\\"scriptor-paragraph\\\">&bull; Build strong relationships with customers and key stakeholders<\/div>\\n<div class=\\\"scriptor-paragraph\\\">&bull; Guide customers through the sales process and handle objections effectively<\/div>\\n<div class=\\\"scriptor-paragraph\\\">&bull; Drive revenue growth while achieving individual and team sales targets<\/div>\\n<div class=\\\"scriptor-paragraph\\\">&bull; Use CRM tools, insights, and market knowledge to optimize customer success<\/div>\\n<p><strong>What makes this role unique:<\/strong><\/p>\\n<div class=\\\"scriptor-paragraph\\\">\ud83d\udcc8 Work with one of the world's leading digital advertising platforms<\/div>\\n<div class=\\\"scriptor-paragraph\\\">\ud83c\udf0d International and multicultural environment<\/div>\\n<div class=\\\"scriptor-paragraph\\\">\ud83c\udfaf Performance-driven role with monthly bonus opportunities<\/div>\\n<div class=\\\"scriptor-paragraph\\\">\ud83d\ude80 Strong career development&nbsp;<\/div>\\n<div class=\\\"scriptor-paragraph\\\">\ud83d\udca1 Exposure to digital marketing and business growth strategies<\/div>\\n<p><strong>Your profile:<\/strong><\/p>\\n<div class=\\\"scriptor-paragraph\\\">&bull; Native or near-native Arabic speaker with fluent English<\/div>\\n<div class=\\\"scriptor-paragraph\\\">&bull; Minimum 12 months of sales experience (B2B Sales, Inbound Sales, Account Management, Business Development, or similar)<\/div>\\n<div class=\\\"scriptor-paragraph\\\">&bull; Strong consultative selling, communication, and negotiation skills<\/div>\\n<div class=\\\"scriptor-paragraph\\\">&bull; Commercial mindset with a focus on revenue growth and achieving targets<\/div>\\n<div class=\\\"scriptor-paragraph\\\">&bull; Understanding of digital marketing, online advertising, and performance metrics<\/div>\\n<div class=\\\"scriptor-paragraph\\\">&bull; Results-driven, customer-focused, and comfortable using CRM and sales tools<\/div>\\n<p><strong>Package &amp; Benefits:<\/strong><\/p>\\n<p>\ud83d\udcb0 Compensation<\/p>\\n<div class=\\\"scriptor-paragraph\\\">&bull; Competitive remuneration package (14 Salaries per year)<\/div>\\n<div class=\\\"scriptor-paragraph\\\">&bull; Monthly Performance Bonus<\/div>\\n<div class=\\\"scriptor-paragraph\\\">&bull; Extra monthly bonus<\/div>\\n<div class=\\\"scriptor-paragraph\\\">&bull; Welcome bonus<\/div>\\n<div class=\\\"scriptor-paragraph\\\">&bull; Daily meal voucher in Up Hellas Mastercard<\/div>\\n<p>\u2708\ufe0f Relocation &amp; Onboarding<\/p>\\n<div class=\\\"scriptor-paragraph\\\">&bull; Flight and transport covered<\/div>\\n<div class=\\\"scriptor-paragraph\\\">&bull; Accommodation upon arrival<\/div>\\n<div class=\\\"scriptor-paragraph\\\">&bull; Full administrative support for hiring in Greece<\/div>\\n<div class=\\\"scriptor-paragraph\\\">&bull; Access to a loan after 1 month of employment<\/div>\\n<div class=\\\"scriptor-paragraph\\\">&bull; Additional meal vouchers<\/div>\\n<p>\ud83c\udfe2 Benefits<\/p>\\n<div class=\\\"scriptor-paragraph\\\">&bull; Permanent contract from day one<\/div>\\n<div class=\\\"scriptor-paragraph\\\">&bull; Private Health Insurance + Dental Care<\/div>\\n<div class=\\\"scriptor-paragraph\\\">&bull; International mobility opportunities through the Concentrix Mobility Program<\/div>\\n<div class=\\\"scriptor-paragraph\\\">&bull; Regular employee events<\/div>\\n<div class=\\\"scriptor-paragraph\\\">&bull; Gym and wellness activities<\/div>\\n<div class=\\\"scriptor-paragraph\\\">&bull; Rooftop cinema with Acropolis view<\/div>\\n<div class=\\\"scriptor-paragraph\\\">&bull; Company restaurant<\/div>\\n<p>\ud83c\udf89 A real company life&nbsp;<\/p>\\n<div class=\\\"scriptor-paragraph\\\">&bull; Charity initiatives and volunteering activities<\/div>\\n<div class=\\\"scriptor-paragraph\\\">&bull; Christmas market and seasonal events<\/div>\\n<div class=\\\"scriptor-paragraph\\\">&bull; Summer parties and team celebrations<\/div>\\n<div class=\\\"scriptor-paragraph\\\">&bull; Employee recognition programs<\/div>\\n<div class=\\\"scriptor-paragraph\\\">&bull; Creative workshops and wellness activities<\/div>\\n<div class=\\\"scriptor-paragraph\\\">&bull; Inclusive and supportive workplace culture<!--ScriptorEndFragment--><\/div>\\n<p>You appreciate our values of recognition, integrity, unity, and commitment, and you are eager to create the \\\"wow\\\" too. More than your background, it is your motivation, commercial mindset, and personality that will make you part of our fun-loving community.<\/p>\\n<p>Please note that non-EU residents must have a valid work permit in Greece to be considered for employment.<\/p>\\n<p><em><strong>Concentrix Greece is an equal-opportunity employer.<\/strong><\/em><\/p>\\n<p><em><strong>Concentrix considers diversity a fundamental resource and offers everyone access to employment opportunities, regardless of gender, age, religion, ethnicity, or any other classification protected by applicable national laws.<\/strong><\/em><\/p>\",\"ats_external_id\":\"GR-857\",\"location\":\"Athens\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-21T02:59:04.733+03:00\",\"created_at\":\"2026-09-16T00:09:18.765+03:00\",\"latitude\":\"37.9838096\",\"longitude\":\"23.7275388\",\"landing_page_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC84NTc?\",\"apply_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC84NTc\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-greece\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"1\",\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":\"0\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"232\",\"campaign_id\":\"856\",\"campaign_title\":\"Polish | META | Athens | Portfolio\",\"campaign_type\":\"job_application\",\"job_title\":\"Polish-Speaking Portfolio Sales Representative - Welcome Bonus Available!\",\"street\":\"\",\"address\":\"\",\"city\":\"Athens\",\"state\":null,\"postal_code\":null,\"region\":null,\"country\":\"Greece\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p><strong>Job Description<\/strong><\/p>\\n<p>We are recruiting <strong>Sales Representatives<\/strong> for one of our leading global clients in the digital advertising and social media industry. Join our team of #GameChangers in <strong>Athens<\/strong> and use your commercial mindset, communication skills, and sales experience to help businesses grow.<\/p>\\n<p><strong>Why join us<\/strong><\/p>\\n<p>Are you passionate about sales, digital marketing, and building strong relationships with customers? Do you enjoy understanding business needs and identifying the right solutions to help clients achieve better results?<\/p>\\n<p>Then join our multicultural team of #GameChangers at Concentrix Greece and use your sales and communication skills in <strong>Polish<\/strong>.<\/p>\\n<p>In this role, you will work with business clients and agencies, helping them maximize the value of their advertising activities. You will act as a trusted advisor, identify opportunities for growth, and recommend solutions based on each client&rsquo;s objectives and performance.<\/p>\\n<p><strong>What you&rsquo;ll be doing:<\/strong><\/p>\\n<ul>\\n<li>\\n<p>Manage and develop relationships with business clients and agency partners<\/p>\\n<\/li>\\n<li>\\n<p>Identify, understand, and validate customer needs through active listening, structured discovery, and strategic questioning<\/p>\\n<\/li>\\n<li>\\n<p>Provide consultative, needs-based sales support and recommend appropriate advertising solutions<\/p>\\n<\/li>\\n<li>\\n<p>Analyze advertising performance and current digital and social media strategies to identify opportunities for growth<\/p>\\n<\/li>\\n<li>\\n<p>Advise clients on solutions that can improve campaign performance, business results, and return on advertising spend<\/p>\\n<\/li>\\n<li>\\n<p>Drive advertiser success and revenue growth through campaign optimization and additional relevant solutions<\/p>\\n<\/li>\\n<li>\\n<p>Build strong and credible relationships with client stakeholders and act as a trusted business advisor<\/p>\\n<\/li>\\n<li>\\n<p>Present clear and compelling business cases tailored to clients&rsquo; goals, industries, and business needs<\/p>\\n<\/li>\\n<li>\\n<p>Handle objections effectively and support customers throughout the sales and solution implementation cycle<\/p>\\n<\/li>\\n<li>\\n<p>Achieve individual sales, revenue, and performance targets<\/p>\\n<\/li>\\n<li>\\n<p>Use CRM systems, sales tools, dashboards, and other platforms to manage customer engagement, pipeline activity, and performance<\/p>\\n<\/li>\\n<li>\\n<p>Stay up to date with digital advertising solutions, market developments, and industry trends<\/p>\\n<\/li>\\n<li>\\n<p>Communicate complex information in a simple, persuasive, and engaging way<\/p>\\n<\/li>\\n<li>\\n<p>Use data, insights, and relevant examples to influence customer decisions and encourage solution adoption<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>Requirements:<\/strong><\/p>\\n<ul>\\n<li>\\n<p>Minimum <strong>2 years of proven sales experience<\/strong>, ideally in B2B sales, account management, business development, digital advertising, or a similar commercial environment<\/p>\\n<\/li>\\n<li><strong>Native or near-native in Polish<\/strong><\/li>\\n<li>\\n<p>Fluent in <strong>English<\/strong><\/p>\\n<\/li>\\n<li>\\n<p>Strong consultative and needs-based selling skills<\/p>\\n<\/li>\\n<li>\\n<p>Strong commercial mindset with a proven focus on achieving sales and revenue targets<\/p>\\n<\/li>\\n<li>\\n<p>Ability to identify customer needs and translate them into relevant business solutions<\/p>\\n<\/li>\\n<li>\\n<p>Strong communication, negotiation, objection-handling, and active listening skills<\/p>\\n<\/li>\\n<li>\\n<p>Excellent verbal and written communication skills<\/p>\\n<\/li>\\n<li>\\n<p>Ability to build trusted relationships with customers and key decision-makers<\/p>\\n<\/li>\\n<li>\\n<p>Good understanding of digital marketing fundamentals, including online advertising, campaign performance, audience targeting, and optimization<\/p>\\n<\/li>\\n<li>\\n<p>Ability to understand and discuss business metrics and advertising value, including return on advertising spend (ROAS)<\/p>\\n<\/li>\\n<li>\\n<p>Strong presentation and storytelling skills, with the ability to explain complex concepts clearly and persuasively<\/p>\\n<\/li>\\n<li>\\n<p>Comfortable working with CRM systems, sales enablement tools, dashboards, and performance tracking tools<\/p>\\n<\/li>\\n<li>\\n<p>Ability to multitask, prioritize, and thrive in a fast-paced and target-driven sales environment<\/p>\\n<\/li>\\n<li>\\n<p>Results-driven, resilient, adaptable, and motivated by customer success<\/p>\\n<\/li>\\n<li>\\n<p>Curious and consultative mindset with a strong desire to understand clients&rsquo; businesses and industries<\/p>\\n<\/li>\\n<li>\\n<p>Collaborative team player with a professional and credible presence<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>What we offer:<\/strong><\/p>\\n<ul>\\n<li>Welcome bonus of 1000&euro;<\/li>\\n<li>\\n<p>Indefinite contract<\/p>\\n<\/li>\\n<li>\\n<p>Competitive remuneration package (14 Salaries\/year)<\/p>\\n<\/li>\\n<li>\\n<p>Monthly performance bonus<\/p>\\n<\/li>\\n<li>\\n<p>Daily meal voucher in Up Hellas Mastercard<\/p>\\n<\/li>\\n<li>\\n<p>Private health insurance + Dental Care<\/p>\\n<\/li>\\n<li>\\n<p>Opportunities for international Career through the Concentrix International Mobility program<\/p>\\n<\/li>\\n<li>\\n<p>Employee events<\/p>\\n<\/li>\\n<li>\\n<p>Free gym, well-being activities, and a rooftop cinema with Acropolis views<\/p>\\n<\/li>\\n<li>\\n<p>Enjoy with your co-workers your lunch break at our new Restaurant<\/p>\\n<\/li>\\n<\/ul>\\n<p>You appreciate our values of recognition, integrity, unity, and commitment, and you are eager to create the \\\"wow\\\" too. More than your background, it is your motivation, commercial mindset, and personality that will make you part of our fun-loving community.<\/p>\\n<p>Please note that non-EU residents must have a valid work permit in Greece to be considered for employment.<\/p>\\n<p><em><strong>Concentrix Greece is an equal-opportunity employer.<\/strong><\/em><\/p>\\n<p><em><strong>Concentrix considers diversity a fundamental resource and offers everyone access to employment opportunities, regardless of gender, age, religion, ethnicity, or any other classification protected by applicable national laws.<\/strong><\/em><\/p>\",\"ats_external_id\":\"GR-856\",\"location\":\"Athens\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-20T02:59:03.326+03:00\",\"created_at\":\"2026-09-15T23:55:48.733+03:00\",\"latitude\":\"37.9838096\",\"longitude\":\"23.7275388\",\"landing_page_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC84NTY?\",\"apply_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC84NTY\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-greece\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"1\",\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":\"0\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"233\",\"campaign_id\":\"855\",\"campaign_title\":\"German | META | Athens | Portfolio\",\"campaign_type\":\"job_application\",\"job_title\":\"German-Speaking Portfolio Sales Representative - Welcome Bonus Available!\",\"street\":\"\",\"address\":\"\",\"city\":\"Athens\",\"state\":null,\"postal_code\":null,\"region\":null,\"country\":\"Greece\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p><strong>Job Description<\/strong><\/p>\\n<p>We are recruiting <strong>Sales Representatives<\/strong> for one of our leading global clients in the digital advertising and social media industry. Join our team of #GameChangers in <strong>Athens<\/strong> and use your commercial mindset, communication skills, and sales experience to help businesses grow.<\/p>\\n<p><strong>Why join us<\/strong><\/p>\\n<p>Are you passionate about sales, digital marketing, and building strong relationships with customers? Do you enjoy understanding business needs and identifying the right solutions to help clients achieve better results?<\/p>\\n<p>Then join our multicultural team of #GameChangers at Concentrix Greece and use your sales and communication skills in <strong>German<\/strong>.<\/p>\\n<p>In this role, you will work with business clients and agencies, helping them maximize the value of their advertising activities. You will act as a trusted advisor, identify opportunities for growth, and recommend solutions based on each client&rsquo;s objectives and performance.<\/p>\\n<p><strong>What you&rsquo;ll be doing:<\/strong><\/p>\\n<ul>\\n<li>\\n<p>Manage and develop relationships with business clients and agency partners<\/p>\\n<\/li>\\n<li>\\n<p>Identify, understand, and validate customer needs through active listening, structured discovery, and strategic questioning<\/p>\\n<\/li>\\n<li>\\n<p>Provide consultative, needs-based sales support and recommend appropriate advertising solutions<\/p>\\n<\/li>\\n<li>\\n<p>Analyze advertising performance and current digital and social media strategies to identify opportunities for growth<\/p>\\n<\/li>\\n<li>\\n<p>Advise clients on solutions that can improve campaign performance, business results, and return on advertising spend<\/p>\\n<\/li>\\n<li>\\n<p>Drive advertiser success and revenue growth through campaign optimization and additional relevant solutions<\/p>\\n<\/li>\\n<li>\\n<p>Build strong and credible relationships with client stakeholders and act as a trusted business advisor<\/p>\\n<\/li>\\n<li>\\n<p>Present clear and compelling business cases tailored to clients&rsquo; goals, industries, and business needs<\/p>\\n<\/li>\\n<li>\\n<p>Handle objections effectively and support customers throughout the sales and solution implementation cycle<\/p>\\n<\/li>\\n<li>\\n<p>Achieve individual sales, revenue, and performance targets<\/p>\\n<\/li>\\n<li>\\n<p>Use CRM systems, sales tools, dashboards, and other platforms to manage customer engagement, pipeline activity, and performance<\/p>\\n<\/li>\\n<li>\\n<p>Stay up to date with digital advertising solutions, market developments, and industry trends<\/p>\\n<\/li>\\n<li>\\n<p>Communicate complex information in a simple, persuasive, and engaging way<\/p>\\n<\/li>\\n<li>\\n<p>Use data, insights, and relevant examples to influence customer decisions and encourage solution adoption<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>Requirements:<\/strong><\/p>\\n<ul>\\n<li>\\n<p>Minimum <strong>2 years of proven sales experience<\/strong>, ideally in B2B sales, account management, business development, digital advertising, or a similar commercial environment<\/p>\\n<\/li>\\n<li>Native or near-native in <strong>German<\/strong><\/li>\\n<li>\\n<p>Fluent in <strong>English<\/strong><\/p>\\n<\/li>\\n<li>\\n<p>Strong consultative and needs-based selling skills<\/p>\\n<\/li>\\n<li>\\n<p>Strong commercial mindset with a proven focus on achieving sales and revenue targets<\/p>\\n<\/li>\\n<li>\\n<p>Ability to identify customer needs and translate them into relevant business solutions<\/p>\\n<\/li>\\n<li>\\n<p>Strong communication, negotiation, objection-handling, and active listening skills<\/p>\\n<\/li>\\n<li>\\n<p>Excellent verbal and written communication skills<\/p>\\n<\/li>\\n<li>\\n<p>Ability to build trusted relationships with customers and key decision-makers<\/p>\\n<\/li>\\n<li>\\n<p>Good understanding of digital marketing fundamentals, including online advertising, campaign performance, audience targeting, and optimization<\/p>\\n<\/li>\\n<li>\\n<p>Ability to understand and discuss business metrics and advertising value, including return on advertising spend (ROAS)<\/p>\\n<\/li>\\n<li>\\n<p>Strong presentation and storytelling skills, with the ability to explain complex concepts clearly and persuasively<\/p>\\n<\/li>\\n<li>\\n<p>Comfortable working with CRM systems, sales enablement tools, dashboards, and performance tracking tools<\/p>\\n<\/li>\\n<li>\\n<p>Ability to multitask, prioritize, and thrive in a fast-paced and target-driven sales environment<\/p>\\n<\/li>\\n<li>\\n<p>Results-driven, resilient, adaptable, and motivated by customer success<\/p>\\n<\/li>\\n<li>\\n<p>Curious and consultative mindset with a strong desire to understand clients&rsquo; businesses and industries<\/p>\\n<\/li>\\n<li>\\n<p>Collaborative team player with a professional and credible presence<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>What we offer:<\/strong><\/p>\\n<ul>\\n<li>\\n<p>Welcome bonus of 1000&euro;<\/p>\\n<\/li>\\n<li>\\n<p>Indefinite contract<\/p>\\n<\/li>\\n<li>\\n<p>Competitive remuneration package (14 Salaries\/year)<\/p>\\n<\/li>\\n<li>\\n<p>Monthly performance bonus<\/p>\\n<\/li>\\n<li>\\n<p>Daily meal voucher in Up Hellas Mastercard<\/p>\\n<\/li>\\n<li>\\n<p>Private health insurance + Dental Care<\/p>\\n<\/li>\\n<li>\\n<p>Opportunities for international Career through the Concentrix International Mobility program<\/p>\\n<\/li>\\n<li>\\n<p>Employee events<\/p>\\n<\/li>\\n<li>\\n<p>Free gym, well-being activities, and a rooftop cinema with Acropolis views<\/p>\\n<\/li>\\n<li>\\n<p>Enjoy with your co-workers your lunch break at our new Restaurant<\/p>\\n<\/li>\\n<\/ul>\\n<p>You appreciate our values of recognition, integrity, unity, and commitment, and you are eager to create the \\\"wow\\\" too. More than your background, it is your motivation, commercial mindset, and personality that will make you part of our fun-loving community.<\/p>\\n<p>Please note that non-EU residents must have a valid work permit in Greece to be considered for employment.<\/p>\\n<p><em><strong>Concentrix Greece is an equal-opportunity employer.<\/strong><\/em><\/p>\\n<p><em><strong>Concentrix considers diversity a fundamental resource and offers everyone access to employment opportunities, regardless of gender, age, religion, ethnicity, or any other classification protected by applicable national laws.<\/strong><\/em><\/p>\",\"ats_external_id\":\"GR-855\",\"location\":\"Athens\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-19T10:38:20.862+03:00\",\"created_at\":\"2026-09-15T23:53:29.281+03:00\",\"latitude\":\"37.9838096\",\"longitude\":\"23.7275388\",\"landing_page_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC84NTU?\",\"apply_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC84NTU\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-greece\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"1\",\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":\"0\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"234\",\"campaign_id\":\"854\",\"campaign_title\":\"Dutch | META | Athens | Portfolio\",\"campaign_type\":\"job_application\",\"job_title\":\"Dutch-Speaking Portfolio Sales Representative - Welcome Bonus Available!\",\"street\":\"\",\"address\":\"\",\"city\":\"Athens\",\"state\":null,\"postal_code\":null,\"region\":null,\"country\":\"Greece\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p><strong>Job Description<\/strong><\/p>\\n<p>We are recruiting <strong>Sales Representatives<\/strong> for one of our leading global clients in the digital advertising and social media industry. Join our team of #GameChangers in <strong>Athens<\/strong> and use your commercial mindset, communication skills, and sales experience to help businesses grow.<\/p>\\n<p><strong>Why join us<\/strong><\/p>\\n<p>Are you passionate about sales, digital marketing, and building strong relationships with customers? Do you enjoy understanding business needs and identifying the right solutions to help clients achieve better results?<\/p>\\n<p>Then join our multicultural team of #GameChangers at Concentrix Greece and use your sales and communication skills in <strong>Dutch<\/strong>.<\/p>\\n<p>In this role, you will work with business clients and agencies, helping them maximize the value of their advertising activities. You will act as a trusted advisor, identify opportunities for growth, and recommend solutions based on each client&rsquo;s objectives and performance.<\/p>\\n<p><strong>What you&rsquo;ll be doing:<\/strong><\/p>\\n<ul>\\n<li>\\n<p>Manage and develop relationships with business clients and agency partners<\/p>\\n<\/li>\\n<li>\\n<p>Identify, understand, and validate customer needs through active listening, structured discovery, and strategic questioning<\/p>\\n<\/li>\\n<li>\\n<p>Provide consultative, needs-based sales support and recommend appropriate advertising solutions<\/p>\\n<\/li>\\n<li>\\n<p>Analyze advertising performance and current digital and social media strategies to identify opportunities for growth<\/p>\\n<\/li>\\n<li>\\n<p>Advise clients on solutions that can improve campaign performance, business results, and return on advertising spend<\/p>\\n<\/li>\\n<li>\\n<p>Drive advertiser success and revenue growth through campaign optimization and additional relevant solutions<\/p>\\n<\/li>\\n<li>\\n<p>Build strong and credible relationships with client stakeholders and act as a trusted business advisor<\/p>\\n<\/li>\\n<li>\\n<p>Present clear and compelling business cases tailored to clients&rsquo; goals, industries, and business needs<\/p>\\n<\/li>\\n<li>\\n<p>Handle objections effectively and support customers throughout the sales and solution implementation cycle<\/p>\\n<\/li>\\n<li>\\n<p>Achieve individual sales, revenue, and performance targets<\/p>\\n<\/li>\\n<li>\\n<p>Use CRM systems, sales tools, dashboards, and other platforms to manage customer engagement, pipeline activity, and performance<\/p>\\n<\/li>\\n<li>\\n<p>Stay up to date with digital advertising solutions, market developments, and industry trends<\/p>\\n<\/li>\\n<li>\\n<p>Communicate complex information in a simple, persuasive, and engaging way<\/p>\\n<\/li>\\n<li>\\n<p>Use data, insights, and relevant examples to influence customer decisions and encourage solution adoption<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>Requirements:<\/strong><\/p>\\n<ul>\\n<li>\\n<p>Minimum <strong>2 years of proven sales experience<\/strong>, ideally in B2B sales, account management, business development, digital advertising, or a similar commercial environment<\/p>\\n<\/li>\\n<li>Native or near-native in <strong>Dutch<\/strong><\/li>\\n<li>\\n<p>Fluent in <strong>English<\/strong><\/p>\\n<\/li>\\n<li>\\n<p>Strong consultative and needs-based selling skills<\/p>\\n<\/li>\\n<li>\\n<p>Strong commercial mindset with a proven focus on achieving sales and revenue targets<\/p>\\n<\/li>\\n<li>\\n<p>Ability to identify customer needs and translate them into relevant business solutions<\/p>\\n<\/li>\\n<li>\\n<p>Strong communication, negotiation, objection-handling, and active listening skills<\/p>\\n<\/li>\\n<li>\\n<p>Excellent verbal and written communication skills<\/p>\\n<\/li>\\n<li>\\n<p>Ability to build trusted relationships with customers and key decision-makers<\/p>\\n<\/li>\\n<li>\\n<p>Good understanding of digital marketing fundamentals, including online advertising, campaign performance, audience targeting, and optimization<\/p>\\n<\/li>\\n<li>\\n<p>Ability to understand and discuss business metrics and advertising value, including return on advertising spend (ROAS)<\/p>\\n<\/li>\\n<li>\\n<p>Strong presentation and storytelling skills, with the ability to explain complex concepts clearly and persuasively<\/p>\\n<\/li>\\n<li>\\n<p>Comfortable working with CRM systems, sales enablement tools, dashboards, and performance tracking tools<\/p>\\n<\/li>\\n<li>\\n<p>Ability to multitask, prioritize, and thrive in a fast-paced and target-driven sales environment<\/p>\\n<\/li>\\n<li>\\n<p>Results-driven, resilient, adaptable, and motivated by customer success<\/p>\\n<\/li>\\n<li>\\n<p>Curious and consultative mindset with a strong desire to understand clients&rsquo; businesses and industries<\/p>\\n<\/li>\\n<li>\\n<p>Collaborative team player with a professional and credible presence<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>What we offer:<\/strong><\/p>\\n<ul>\\n<li>\\n<p>Welcome bonus of 1000&euro;<\/p>\\n<\/li>\\n<li>\\n<p>Indefinite contract<\/p>\\n<\/li>\\n<li>\\n<p>Competitive remuneration package (14 Salaries\/year)<\/p>\\n<\/li>\\n<li>\\n<p>Monthly performance bonus<\/p>\\n<\/li>\\n<li>\\n<p>Daily meal voucher in Up Hellas Mastercard<\/p>\\n<\/li>\\n<li>\\n<p>Private health insurance + Dental Care<\/p>\\n<\/li>\\n<li>\\n<p>Opportunities for international Career through the Concentrix International Mobility program<\/p>\\n<\/li>\\n<li>\\n<p>Employee events<\/p>\\n<\/li>\\n<li>\\n<p>Free gym, well-being activities, and a rooftop cinema with Acropolis views<\/p>\\n<\/li>\\n<li>\\n<p>Enjoy with your co-workers your lunch break at our new Restaurant<\/p>\\n<\/li>\\n<\/ul>\\n<p>You appreciate our values of recognition, integrity, unity, and commitment, and you are eager to create the \\\"wow\\\" too. More than your background, it is your motivation, commercial mindset, and personality that will make you part of our fun-loving community.<\/p>\\n<p>Please note that non-EU residents must have a valid work permit in Greece to be considered for employment.<\/p>\\n<p><em><strong>Concentrix Greece is an equal-opportunity employer.<\/strong><\/em><\/p>\\n<p><em><strong>Concentrix considers diversity a fundamental resource and offers everyone access to employment opportunities, regardless of gender, age, religion, ethnicity, or any other classification protected by applicable national laws.<\/strong><\/em><\/p>\",\"ats_external_id\":\"GR-854\",\"location\":\"Athens\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-19T10:38:20.824+03:00\",\"created_at\":\"2026-09-15T23:50:08.600+03:00\",\"latitude\":\"37.9838096\",\"longitude\":\"23.7275388\",\"landing_page_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC84NTQ?\",\"apply_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC84NTQ\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-greece\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"1\",\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":\"0\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"235\",\"campaign_id\":\"853\",\"campaign_title\":\"Arabic | META | Athens | Portfolio\",\"campaign_type\":\"job_application\",\"job_title\":\"Arabic-Speaking Portfolio Sales Representative - Welcome Bonus Available!\",\"street\":\"\",\"address\":\"\",\"city\":\"Athens\",\"state\":null,\"postal_code\":null,\"region\":null,\"country\":\"Greece\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p><strong>Job Description<\/strong><\/p>\\n<p><!--ScriptorStartFragment--><\/p>\\n<div class=\\\"scriptor-paragraph\\\">Join a leading global technology company and build your career in the dynamic world of digital advertising and social media \ud83d\ude80<\/div>\\n<div class=\\\"scriptor-paragraph\\\">&nbsp;<\/div>\\n<div class=\\\"scriptor-paragraph\\\">We are recruiting <strong>Arabic-Speaking Sales Representatives <\/strong>to support one of the world's most recognized digital advertising platforms.<\/div>\\n<div class=\\\"scriptor-paragraph\\\">&nbsp;<\/div>\\n<div class=\\\"scriptor-paragraph\\\">Based in Athens, this role offers the opportunity to build strong client relationships, identify growth opportunities, and help businesses maximize the impact of their advertising investments.<\/div>\\n<div class=\\\"scriptor-paragraph\\\">&nbsp;<\/div>\\n<div class=\\\"scriptor-paragraph\\\">If you are passionate about sales, digital marketing, and customer success, this opportunity is made for you.<\/div>\\n<p><strong>Why join us?<\/strong><\/p>\\n<div class=\\\"scriptor-paragraph\\\">Join an international team of <strong>#GameChangers<\/strong> and help advertisers achieve their business goals through innovative digital solutions.<\/div>\\n<div class=\\\"scriptor-paragraph\\\">You will act as a trusted advisor to business clients and agencies, providing strategic recommendations that drive performance and growth.<\/div>\\n<p><strong>Your responsibilities:<\/strong><\/p>\\n<div class=\\\"scriptor-paragraph\\\">&bull; Manage and grow relationships with business clients and agency partners<\/div>\\n<div class=\\\"scriptor-paragraph\\\">&bull; Identify customer needs and recommend tailored digital advertising solutions<\/div>\\n<div class=\\\"scriptor-paragraph\\\">&bull; Analyze campaign performance and uncover growth opportunities<\/div>\\n<div class=\\\"scriptor-paragraph\\\">&bull; Build trusted relationships and act as a strategic business advisor<\/div>\\n<div class=\\\"scriptor-paragraph\\\">&bull; Drive revenue growth while managing the full sales cycle and achieving targets<\/div>\\n<div class=\\\"scriptor-paragraph\\\">&bull; Leverage CRM tools, data, and market insights to maximize client success<\/div>\\n<p><strong>What makes this role unique:<\/strong><\/p>\\n<div class=\\\"scriptor-paragraph\\\">\ud83d\udcc8 Work with one of the world's leading digital advertising platforms<\/div>\\n<div class=\\\"scriptor-paragraph\\\">\ud83c\udf0d International and multicultural environment<\/div>\\n<div class=\\\"scriptor-paragraph\\\">\ufffd Strategic client management and consultative sales approach<\/div>\\n<div class=\\\"scriptor-paragraph\\\">\ud83c\udfaf Performance-driven role with monthly bonus opportunities<\/div>\\n<div class=\\\"scriptor-paragraph\\\">\ud83d\ude80 Strong career development&nbsp;<\/div>\\n<p><strong>Your profile:<\/strong><\/p>\\n<div class=\\\"scriptor-paragraph\\\">&bull; Native or near-native Arabic speaker with fluent English<\/div>\\n<div class=\\\"scriptor-paragraph\\\">&bull; Minimum 2 years of sales experience (B2B Sales, Account Management, Business Development, Digital Advertising, or similar)<\/div>\\n<div class=\\\"scriptor-paragraph\\\">&bull; Strong consultative selling, communication, and negotiation skills<\/div>\\n<div class=\\\"scriptor-paragraph\\\">&bull; Commercial mindset with a proven focus on business growth and revenue targets<\/div>\\n<div class=\\\"scriptor-paragraph\\\">&bull; Understanding of digital marketing, campaign performance, and advertising metrics<\/div>\\n<div class=\\\"scriptor-paragraph\\\">&bull; Results-driven, customer-focused, and comfortable using CRM and sales tools<\/div>\\n<p><strong>Package &amp; Benefits:<\/strong><\/p>\\n<p>\ud83d\udcb0 Compensation<\/p>\\n<div class=\\\"scriptor-paragraph\\\">&bull; Competitive remuneration package (14 Salaries per year)<\/div>\\n<div class=\\\"scriptor-paragraph\\\">&bull; Monthly Performance Bonus<\/div>\\n<div class=\\\"scriptor-paragraph\\\">&bull; Extra monthly bonus<\/div>\\n<div class=\\\"scriptor-paragraph\\\">&bull; Welcome bonus<\/div>\\n<div class=\\\"scriptor-paragraph\\\">&bull; Daily meal voucher in Up Hellas Mastercard<\/div>\\n<p>\u2708\ufe0f Relocation &amp; Onboarding<\/p>\\n<div class=\\\"scriptor-paragraph\\\">&bull; Flight and transport covered<\/div>\\n<div class=\\\"scriptor-paragraph\\\">&bull; Accommodation upon arrival<\/div>\\n<div class=\\\"scriptor-paragraph\\\">&bull; Full administrative support for hiring in Greece<\/div>\\n<div class=\\\"scriptor-paragraph\\\">&bull; Access to a loan after 1 month of employment<\/div>\\n<div class=\\\"scriptor-paragraph\\\">&bull; Additional meal vouchers<\/div>\\n<p>\ud83c\udfe2 Benefits<\/p>\\n<div class=\\\"scriptor-paragraph\\\">&bull; Permanent contract from day one<\/div>\\n<div class=\\\"scriptor-paragraph\\\">&bull; Private Health Insurance + Dental Care<\/div>\\n<div class=\\\"scriptor-paragraph\\\">&bull; International mobility opportunities through the Concentrix Mobility Program<\/div>\\n<div class=\\\"scriptor-paragraph\\\">&bull; Regular employee events<\/div>\\n<div class=\\\"scriptor-paragraph\\\">&bull; Gym and wellness activities<\/div>\\n<div class=\\\"scriptor-paragraph\\\">&bull; Rooftop cinema with Acropolis view<\/div>\\n<div class=\\\"scriptor-paragraph\\\">&bull; Company restaurant<\/div>\\n<p>\ud83c\udf89 A real company life&nbsp;<\/p>\\n<div class=\\\"scriptor-paragraph\\\">&bull; Charity initiatives and volunteering activities<\/div>\\n<div class=\\\"scriptor-paragraph\\\">&bull; Christmas market and seasonal events<\/div>\\n<div class=\\\"scriptor-paragraph\\\">&bull; Summer parties and team celebrations<\/div>\\n<div class=\\\"scriptor-paragraph\\\">&bull; Employee recognition programs<\/div>\\n<div class=\\\"scriptor-paragraph\\\">&bull; Creative workshops and wellness activities<\/div>\\n<div class=\\\"scriptor-paragraph\\\">&bull; Inclusive and supportive workplace culture<!--ScriptorEndFragment--><\/div>\\n<p>You appreciate our values of recognition, integrity, unity, and commitment, and you are eager to create the \\\"wow\\\" too. More than your background, it is your motivation, commercial mindset, and personality that will make you part of our fun-loving community.<\/p>\\n<p>Please note that non-EU residents must have a valid work permit in Greece to be considered for employment.<\/p>\\n<p><em><strong>Concentrix Greece is an equal-opportunity employer.<\/strong><\/em><\/p>\\n<p><em><strong>Concentrix considers diversity a fundamental resource and offers everyone access to employment opportunities, regardless of gender, age, religion, ethnicity, or any other classification protected by applicable national laws.<\/strong><\/em><\/p>\",\"ats_external_id\":\"GR-853\",\"location\":\"Athens\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-21T02:59:32.451+03:00\",\"created_at\":\"2026-09-15T23:45:42.196+03:00\",\"latitude\":\"37.9838096\",\"longitude\":\"23.7275388\",\"landing_page_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC84NTM?\",\"apply_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC84NTM\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-greece\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"1\",\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":\"0\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"236\",\"campaign_id\":\"852\",\"campaign_title\":\"Russian | META | Athens | Specialist\",\"campaign_type\":\"job_application\",\"job_title\":\"Russian-Speaking Technical Sales Specialist - Welcome Bonus Available!\",\"street\":\"\",\"address\":\"\",\"city\":\"Athens\",\"state\":null,\"postal_code\":null,\"region\":null,\"country\":\"Greece\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p><strong>Job Description<\/strong><\/p>\\n<p>We are recruiting a <strong>Russian-Speaking Technical Sales Specialist<\/strong> for one of our leading global clients in the digital advertising and social media industry. Join our team of #GameChangers in <strong>Athens<\/strong> and use your commercial mindset, technical knowledge, and communication skills to help businesses successfully implement and optimize digital advertising solutions.<\/p>\\n<p><strong>Why join us<\/strong><\/p>\\n<p>Are you passionate about sales, technology, and digital advertising? Do you enjoy understanding customer needs, solving technical challenges, and helping businesses get the most value from digital solutions?<\/p>\\n<p>Then join our multicultural team of #GameChangers at Concentrix Greece and use your technical sales and communication skills in <strong>Russian<\/strong>.<\/p>\\n<p>In this role, you will work closely with advertisers to understand their business and technical requirements, recommend the right solutions, and support them from decision through activation and optimization. You will combine commercial awareness with technical expertise to ensure solutions are not only sold, but successfully implemented and adopted to deliver measurable results.<\/p>\\n<p><strong>What you&rsquo;ll be doing:<\/strong><\/p>\\n<ul>\\n<li>\\n<p>Understand advertiser requirements through consultative discussions, technical questioning, and data-led analysis<\/p>\\n<\/li>\\n<li>\\n<p>Identify customer pain points and map them to appropriate products, features, configurations, and digital advertising solutions<\/p>\\n<\/li>\\n<li>\\n<p>Support advertisers throughout the solution journey, including activation, implementation, optimization, and ongoing improvements<\/p>\\n<\/li>\\n<li>\\n<p>Identify technical dependencies, operational constraints, and readiness gaps that may affect successful solution deployment<\/p>\\n<\/li>\\n<li>\\n<p>Recommend solutions based on functionality, scalability, performance impact, and return on advertising spend<\/p>\\n<\/li>\\n<li>\\n<p>Support customers in complex solution environments, including multi-solution adoption and integrations<\/p>\\n<\/li>\\n<li>\\n<p>Identify potential risks, mitigation actions, and optimization opportunities to improve advertiser success<\/p>\\n<\/li>\\n<li>\\n<p>Drive revenue growth through solution adoption, optimization, and expansion<\/p>\\n<\/li>\\n<li>\\n<p>Help advertisers unlock additional value through advanced features, automation, and additional capabilities<\/p>\\n<\/li>\\n<li>\\n<p>Build credibility as a trusted solutions advisor and recommend the most suitable configuration based on customer needs<\/p>\\n<\/li>\\n<li>\\n<p>Balance customer outcomes with commercial and performance targets<\/p>\\n<\/li>\\n<li>\\n<p>Support hands-on campaign activation, configuration changes, and troubleshooting<\/p>\\n<\/li>\\n<li>\\n<p>Use CRM systems, performance dashboards, reporting tools, and campaign optimization platforms to track activity and results<\/p>\\n<\/li>\\n<li>\\n<p>Explain technical concepts, solution requirements, inputs, outputs, and limitations clearly to customers<\/p>\\n<\/li>\\n<li>\\n<p>Provide accurate and efficient written and verbal communication that supports fast and confident implementation<\/p>\\n<\/li>\\n<li>\\n<p>Stay up to date with new products, platform developments, technical best practices, and digital advertising trends<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>Requirements:<\/strong><\/p>\\n<ul>\\n<li>\\n<p>Minimum <strong>12 months of proven technical sales experience<\/strong>, preferably within digital advertising, technology, SaaS, B2B sales, account management, or a similar commercial environment<\/p>\\n<\/li>\\n<li>\\n<p><strong>Native or near-native level of Russian<\/strong><\/p>\\n<\/li>\\n<li>\\n<p><strong>Fluent English<\/strong><\/p>\\n<\/li>\\n<li>\\n<p>Strong technical consultative selling skills<\/p>\\n<\/li>\\n<li>\\n<p>Ability to understand customer requirements through structured questioning and data-led analysis<\/p>\\n<\/li>\\n<li>\\n<p>Good understanding of digital advertising platforms, performance metrics, targeting, and campaign optimization<\/p>\\n<\/li>\\n<li>\\n<p>Ability to translate customer challenges into suitable technical solutions, products, features, or configurations<\/p>\\n<\/li>\\n<li>\\n<p>Comfortable explaining technical solutions, including setup requirements, functionality, limitations, and expected outcomes<\/p>\\n<\/li>\\n<li>\\n<p>Experience supporting solution implementation, activation, configuration changes, or troubleshooting<\/p>\\n<\/li>\\n<li>\\n<p>Strong commercial mindset with a focus on customer results and revenue growth<\/p>\\n<\/li>\\n<li>\\n<p>Ability to identify upselling, optimization, and solution expansion opportunities<\/p>\\n<\/li>\\n<li>\\n<p>Strong analytical and problem-solving skills<\/p>\\n<\/li>\\n<li>\\n<p>Excellent verbal and written communication skills<\/p>\\n<\/li>\\n<li>\\n<p>Ability to simplify technical concepts and explain them clearly to customers<\/p>\\n<\/li>\\n<li>\\n<p>Comfortable using CRM systems, performance dashboards, reporting tools, and campaign management platforms<\/p>\\n<\/li>\\n<li>\\n<p>Ability to work effectively in a fast-paced and technically evolving sales environment<\/p>\\n<\/li>\\n<li>\\n<p>Resilient, adaptable, and results-oriented<\/p>\\n<\/li>\\n<li>\\n<p>Strong customer-focused and consultative mindset<\/p>\\n<\/li>\\n<li>\\n<p>Collaborative team player with a professional and delivery-oriented approach<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>What we offer:<\/strong><\/p>\\n<ul>\\n<li>Welcome bonus of 1000&euro;<\/li>\\n<li>\\n<p>Indefinite contract<\/p>\\n<\/li>\\n<li>\\n<p>Competitive remuneration package (14 Salaries\/year)<\/p>\\n<\/li>\\n<li>\\n<p>Monthly performance bonus<\/p>\\n<\/li>\\n<li>\\n<p>Daily meal voucher in Up Hellas Mastercard<\/p>\\n<\/li>\\n<li>\\n<p>Private health insurance + Dental Care<\/p>\\n<\/li>\\n<li>\\n<p>Opportunities for international Career through the Concentrix International Mobility program<\/p>\\n<\/li>\\n<li>\\n<p>Employee events<\/p>\\n<\/li>\\n<li>\\n<p>Free gym, well-being activities, and a rooftop cinema with Acropolis views<\/p>\\n<\/li>\\n<li>\\n<p>Enjoy with your co-workers your lunch break at our new Restaurant<\/p>\\n<\/li>\\n<\/ul>\\n<p>You appreciate our values of recognition, integrity, unity, and commitment, and you are eager to create the \\\"wow\\\" too. More than your background, it is your motivation, technical mindset, commercial awareness, and personality that will make you part of our fun-loving community.<\/p>\\n<p>Please note that non-EU residents must have a valid work permit in Greece to be considered for employment.<\/p>\\n<p><em><strong>Concentrix Greece is an equal-opportunity employer.<\/strong><\/em><\/p>\\n<p><em><strong>Concentrix considers diversity a fundamental resource and offers everyone access to employment opportunities, regardless of gender, age, religion, ethnicity, or any other classification protected by applicable national laws.<\/strong><\/em><\/p>\",\"ats_external_id\":\"GR-852\",\"location\":\"Athens\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-20T02:59:03.274+03:00\",\"created_at\":\"2026-09-15T23:29:19.195+03:00\",\"latitude\":\"37.9838096\",\"longitude\":\"23.7275388\",\"landing_page_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC84NTI?\",\"apply_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC84NTI\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-greece\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"1\",\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":\"0\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"237\",\"campaign_id\":\"851\",\"campaign_title\":\"Polish | META | Athens | Specialist\",\"campaign_type\":\"job_application\",\"job_title\":\"Polish-Speaking Technical Sales Specialist  - Welcome Bonus Available!\",\"street\":\"\",\"address\":\"\",\"city\":\"Athens\",\"state\":null,\"postal_code\":null,\"region\":null,\"country\":\"Greece\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p><strong>Job Description<\/strong><\/p>\\n<p>We are recruiting a <strong>Polish-Speaking Technical Sales Specialist<\/strong> for one of our leading global clients in the digital advertising and social media industry. Join our team of #GameChangers in <strong>Athens<\/strong> and use your commercial mindset, technical knowledge, and communication skills to help businesses successfully implement and optimize digital advertising solutions.<\/p>\\n<p><strong>Why join us<\/strong><\/p>\\n<p>Are you passionate about sales, technology, and digital advertising? Do you enjoy understanding customer needs, solving technical challenges, and helping businesses get the most value from digital solutions?<\/p>\\n<p>Then join our multicultural team of #GameChangers at Concentrix Greece and use your technical sales and communication skills in <strong>Polish<\/strong>.<\/p>\\n<p>In this role, you will work closely with advertisers to understand their business and technical requirements, recommend the right solutions, and support them from decision through activation and optimization. You will combine commercial awareness with technical expertise to ensure solutions are not only sold, but successfully implemented and adopted to deliver measurable results.<\/p>\\n<p><strong>What you&rsquo;ll be doing:<\/strong><\/p>\\n<ul>\\n<li>\\n<p>Understand advertiser requirements through consultative discussions, technical questioning, and data-led analysis<\/p>\\n<\/li>\\n<li>\\n<p>Identify customer pain points and map them to appropriate products, features, configurations, and digital advertising solutions<\/p>\\n<\/li>\\n<li>\\n<p>Support advertisers throughout the solution journey, including activation, implementation, optimization, and ongoing improvements<\/p>\\n<\/li>\\n<li>\\n<p>Identify technical dependencies, operational constraints, and readiness gaps that may affect successful solution deployment<\/p>\\n<\/li>\\n<li>\\n<p>Recommend solutions based on functionality, scalability, performance impact, and return on advertising spend<\/p>\\n<\/li>\\n<li>\\n<p>Support customers in complex solution environments, including multi-solution adoption and integrations<\/p>\\n<\/li>\\n<li>\\n<p>Identify potential risks, mitigation actions, and optimization opportunities to improve advertiser success<\/p>\\n<\/li>\\n<li>\\n<p>Drive revenue growth through solution adoption, optimization, and expansion<\/p>\\n<\/li>\\n<li>\\n<p>Help advertisers unlock additional value through advanced features, automation, and additional capabilities<\/p>\\n<\/li>\\n<li>\\n<p>Build credibility as a trusted solutions advisor and recommend the most suitable configuration based on customer needs<\/p>\\n<\/li>\\n<li>\\n<p>Balance customer outcomes with commercial and performance targets<\/p>\\n<\/li>\\n<li>\\n<p>Support hands-on campaign activation, configuration changes, and troubleshooting<\/p>\\n<\/li>\\n<li>\\n<p>Use CRM systems, performance dashboards, reporting tools, and campaign optimization platforms to track activity and results<\/p>\\n<\/li>\\n<li>\\n<p>Explain technical concepts, solution requirements, inputs, outputs, and limitations clearly to customers<\/p>\\n<\/li>\\n<li>\\n<p>Provide accurate and efficient written and verbal communication that supports fast and confident implementation<\/p>\\n<\/li>\\n<li>\\n<p>Stay up to date with new products, platform developments, technical best practices, and digital advertising trends<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>Requirements:<\/strong><\/p>\\n<ul>\\n<li>\\n<p>Minimum <strong>12 months of proven technical sales experience<\/strong>, preferably within digital advertising, technology, SaaS, B2B sales, account management, or a similar commercial environment<\/p>\\n<\/li>\\n<li>\\n<p><strong>Native or near-native level of Polish<\/strong><\/p>\\n<\/li>\\n<li>\\n<p><strong>Fluent English<\/strong><\/p>\\n<\/li>\\n<li>\\n<p>Strong technical consultative selling skills<\/p>\\n<\/li>\\n<li>\\n<p>Ability to understand customer requirements through structured questioning and data-led analysis<\/p>\\n<\/li>\\n<li>\\n<p>Good understanding of digital advertising platforms, performance metrics, targeting, and campaign optimization<\/p>\\n<\/li>\\n<li>\\n<p>Ability to translate customer challenges into suitable technical solutions, products, features, or configurations<\/p>\\n<\/li>\\n<li>\\n<p>Comfortable explaining technical solutions, including setup requirements, functionality, limitations, and expected outcomes<\/p>\\n<\/li>\\n<li>\\n<p>Experience supporting solution implementation, activation, configuration changes, or troubleshooting<\/p>\\n<\/li>\\n<li>\\n<p>Strong commercial mindset with a focus on customer results and revenue growth<\/p>\\n<\/li>\\n<li>\\n<p>Ability to identify upselling, optimization, and solution expansion opportunities<\/p>\\n<\/li>\\n<li>\\n<p>Strong analytical and problem-solving skills<\/p>\\n<\/li>\\n<li>\\n<p>Excellent verbal and written communication skills<\/p>\\n<\/li>\\n<li>\\n<p>Ability to simplify technical concepts and explain them clearly to customers<\/p>\\n<\/li>\\n<li>\\n<p>Comfortable using CRM systems, performance dashboards, reporting tools, and campaign management platforms<\/p>\\n<\/li>\\n<li>\\n<p>Ability to work effectively in a fast-paced and technically evolving sales environment<\/p>\\n<\/li>\\n<li>\\n<p>Resilient, adaptable, and results-oriented<\/p>\\n<\/li>\\n<li>\\n<p>Strong customer-focused and consultative mindset<\/p>\\n<\/li>\\n<li>\\n<p>Collaborative team player with a professional and delivery-oriented approach<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>What we offer:<\/strong><\/p>\\n<ul>\\n<li>Welcome bonus of 1000&euro;<\/li>\\n<li>\\n<p>Indefinite contract<\/p>\\n<\/li>\\n<li>\\n<p>Competitive remuneration package (14 Salaries\/year)<\/p>\\n<\/li>\\n<li>\\n<p>Monthly performance bonus<\/p>\\n<\/li>\\n<li>\\n<p>Daily meal voucher in Up Hellas Mastercard<\/p>\\n<\/li>\\n<li>\\n<p>Private health insurance + Dental Care<\/p>\\n<\/li>\\n<li>\\n<p>Opportunities for international Career through the Concentrix International Mobility program<\/p>\\n<\/li>\\n<li>\\n<p>Employee events<\/p>\\n<\/li>\\n<li>\\n<p>Free gym, well-being activities, and a rooftop cinema with Acropolis views<\/p>\\n<\/li>\\n<li>\\n<p>Enjoy with your co-workers your lunch break at our new Restaurant<\/p>\\n<\/li>\\n<\/ul>\\n<p>You appreciate our values of recognition, integrity, unity, and commitment, and you are eager to create the \\\"wow\\\" too. More than your background, it is your motivation, technical mindset, commercial awareness, and personality that will make you part of our fun-loving community.<\/p>\\n<p>Please note that non-EU residents must have a valid work permit in Greece to be considered for employment.<\/p>\\n<p><em><strong>Concentrix Greece is an equal-opportunity employer.<\/strong><\/em><\/p>\\n<p><em><strong>Concentrix considers diversity a fundamental resource and offers everyone access to employment opportunities, regardless of gender, age, religion, ethnicity, or any other classification protected by applicable national laws.<\/strong><\/em><\/p>\",\"ats_external_id\":\"GR-851\",\"location\":\"Athens\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-19T10:38:20.702+03:00\",\"created_at\":\"2026-09-15T23:16:28.526+03:00\",\"latitude\":\"37.9838096\",\"longitude\":\"23.7275388\",\"landing_page_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC84NTE?\",\"apply_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC84NTE\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-greece\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"1\",\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":\"0\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"238\",\"campaign_id\":\"850\",\"campaign_title\":\"German | META | Athens | Specialist\",\"campaign_type\":\"job_application\",\"job_title\":\"German-Speaking Technical Sales Specialist - Welcome Bonus Available!\",\"street\":\"\",\"address\":\"\",\"city\":\"Athens\",\"state\":null,\"postal_code\":null,\"region\":null,\"country\":\"Greece\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p><strong>Job Description<\/strong><\/p>\\n<p>We are recruiting a <strong>German-Speaking Technical Sales Specialist<\/strong> for one of our leading global clients in the digital advertising and social media industry. Join our team of #GameChangers in <strong>Athens<\/strong> and use your commercial mindset, technical knowledge, and communication skills to help businesses successfully implement and optimize digital advertising solutions.<\/p>\\n<p><strong>Why join us<\/strong><\/p>\\n<p>Are you passionate about sales, technology, and digital advertising? Do you enjoy understanding customer needs, solving technical challenges, and helping businesses get the most value from digital solutions?<\/p>\\n<p>Then join our multicultural team of #GameChangers at Concentrix Greece and use your technical sales and communication skills in <strong>German<\/strong>.<\/p>\\n<p>In this role, you will work closely with advertisers to understand their business and technical requirements, recommend the right solutions, and support them from decision through activation and optimization. You will combine commercial awareness with technical expertise to ensure solutions are not only sold, but successfully implemented and adopted to deliver measurable results.<\/p>\\n<p><strong>What you&rsquo;ll be doing:<\/strong><\/p>\\n<ul>\\n<li>\\n<p>Understand advertiser requirements through consultative discussions, technical questioning, and data-led analysis<\/p>\\n<\/li>\\n<li>\\n<p>Identify customer pain points and map them to appropriate products, features, configurations, and digital advertising solutions<\/p>\\n<\/li>\\n<li>\\n<p>Support advertisers throughout the solution journey, including activation, implementation, optimization, and ongoing improvements<\/p>\\n<\/li>\\n<li>\\n<p>Identify technical dependencies, operational constraints, and readiness gaps that may affect successful solution deployment<\/p>\\n<\/li>\\n<li>\\n<p>Recommend solutions based on functionality, scalability, performance impact, and return on advertising spend<\/p>\\n<\/li>\\n<li>\\n<p>Support customers in complex solution environments, including multi-solution adoption and integrations<\/p>\\n<\/li>\\n<li>\\n<p>Identify potential risks, mitigation actions, and optimization opportunities to improve advertiser success<\/p>\\n<\/li>\\n<li>\\n<p>Drive revenue growth through solution adoption, optimization, and expansion<\/p>\\n<\/li>\\n<li>\\n<p>Help advertisers unlock additional value through advanced features, automation, and additional capabilities<\/p>\\n<\/li>\\n<li>\\n<p>Build credibility as a trusted solutions advisor and recommend the most suitable configuration based on customer needs<\/p>\\n<\/li>\\n<li>\\n<p>Balance customer outcomes with commercial and performance targets<\/p>\\n<\/li>\\n<li>\\n<p>Support hands-on campaign activation, configuration changes, and troubleshooting<\/p>\\n<\/li>\\n<li>\\n<p>Use CRM systems, performance dashboards, reporting tools, and campaign optimization platforms to track activity and results<\/p>\\n<\/li>\\n<li>\\n<p>Explain technical concepts, solution requirements, inputs, outputs, and limitations clearly to customers<\/p>\\n<\/li>\\n<li>\\n<p>Provide accurate and efficient written and verbal communication that supports fast and confident implementation<\/p>\\n<\/li>\\n<li>\\n<p>Stay up to date with new products, platform developments, technical best practices, and digital advertising trends<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>Requirements:<\/strong><\/p>\\n<ul>\\n<li>\\n<p>Minimum <strong>12 months of proven technical sales experience<\/strong>, preferably within digital advertising, technology, SaaS, B2B sales, account management, or a similar commercial environment<\/p>\\n<\/li>\\n<li>\\n<p><strong>Native or near-native level of German<\/strong><\/p>\\n<\/li>\\n<li>\\n<p><strong>Fluent English<\/strong><\/p>\\n<\/li>\\n<li>\\n<p>Strong technical consultative selling skills<\/p>\\n<\/li>\\n<li>\\n<p>Ability to understand customer requirements through structured questioning and data-led analysis<\/p>\\n<\/li>\\n<li>\\n<p>Good understanding of digital advertising platforms, performance metrics, targeting, and campaign optimization<\/p>\\n<\/li>\\n<li>\\n<p>Ability to translate customer challenges into suitable technical solutions, products, features, or configurations<\/p>\\n<\/li>\\n<li>\\n<p>Comfortable explaining technical solutions, including setup requirements, functionality, limitations, and expected outcomes<\/p>\\n<\/li>\\n<li>\\n<p>Experience supporting solution implementation, activation, configuration changes, or troubleshooting<\/p>\\n<\/li>\\n<li>\\n<p>Strong commercial mindset with a focus on customer results and revenue growth<\/p>\\n<\/li>\\n<li>\\n<p>Ability to identify upselling, optimization, and solution expansion opportunities<\/p>\\n<\/li>\\n<li>\\n<p>Strong analytical and problem-solving skills<\/p>\\n<\/li>\\n<li>\\n<p>Excellent verbal and written communication skills<\/p>\\n<\/li>\\n<li>\\n<p>Ability to simplify technical concepts and explain them clearly to customers<\/p>\\n<\/li>\\n<li>\\n<p>Comfortable using CRM systems, performance dashboards, reporting tools, and campaign management platforms<\/p>\\n<\/li>\\n<li>\\n<p>Ability to work effectively in a fast-paced and technically evolving sales environment<\/p>\\n<\/li>\\n<li>\\n<p>Resilient, adaptable, and results-oriented<\/p>\\n<\/li>\\n<li>\\n<p>Strong customer-focused and consultative mindset<\/p>\\n<\/li>\\n<li>\\n<p>Collaborative team player with a professional and delivery-oriented approach<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>What we offer:<\/strong><\/p>\\n<ul>\\n<li>Welcome bonus of 1000&euro;<\/li>\\n<li>\\n<p>Indefinite contract<\/p>\\n<\/li>\\n<li>\\n<p>Competitive remuneration package (14 Salaries\/year)<\/p>\\n<\/li>\\n<li>\\n<p>Monthly performance bonus<\/p>\\n<\/li>\\n<li>\\n<p>Daily meal voucher in Up Hellas Mastercard<\/p>\\n<\/li>\\n<li>\\n<p>Private health insurance + Dental Care<\/p>\\n<\/li>\\n<li>\\n<p>Opportunities for international Career through the Concentrix International Mobility program<\/p>\\n<\/li>\\n<li>\\n<p>Employee events<\/p>\\n<\/li>\\n<li>\\n<p>Free gym, well-being activities, and a rooftop cinema with Acropolis views<\/p>\\n<\/li>\\n<li>\\n<p>Enjoy with your co-workers your lunch break at our new Restaurant<\/p>\\n<\/li>\\n<\/ul>\\n<p>You appreciate our values of recognition, integrity, unity, and commitment, and you are eager to create the \\\"wow\\\" too. More than your background, it is your motivation, technical mindset, commercial awareness, and personality that will make you part of our fun-loving community.<\/p>\\n<p>Please note that non-EU residents must have a valid work permit in Greece to be considered for employment.<\/p>\\n<p><em><strong>Concentrix Greece is an equal-opportunity employer.<\/strong><\/em><\/p>\\n<p><em><strong>Concentrix considers diversity a fundamental resource and offers everyone access to employment opportunities, regardless of gender, age, religion, ethnicity, or any other classification protected by applicable national laws.<\/strong><\/em><\/p>\",\"ats_external_id\":\"GR-850\",\"location\":\"Athens\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-21T02:59:04.723+03:00\",\"created_at\":\"2026-09-15T22:43:18.949+03:00\",\"latitude\":\"37.9838096\",\"longitude\":\"23.7275388\",\"landing_page_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC84NTA?\",\"apply_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC84NTA\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-greece\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"1\",\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":\"0\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"239\",\"campaign_id\":\"849\",\"campaign_title\":\"Dutch | META | Athens | Specialist\",\"campaign_type\":\"job_application\",\"job_title\":\"Dutch-Speaking Technical Sales Specialist - Welcome Bonus Available!\",\"street\":\"\",\"address\":\"\",\"city\":\"Athens\",\"state\":null,\"postal_code\":null,\"region\":null,\"country\":\"Greece\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p><strong>Job Description<\/strong><\/p>\\n<p>We are recruiting a <strong>Dutch-Speaking Technical Sales Specialist<\/strong> for one of our leading global clients in the digital advertising and social media industry. Join our team of #GameChangers in <strong>Athens<\/strong> and use your commercial mindset, technical knowledge, and communication skills to help businesses successfully implement and optimize digital advertising solutions.<\/p>\\n<p><strong>Why join us<\/strong><\/p>\\n<p>Are you passionate about sales, technology, and digital advertising? Do you enjoy understanding customer needs, solving technical challenges, and helping businesses get the most value from digital solutions?<\/p>\\n<p>Then join our multicultural team of #GameChangers at Concentrix Greece and use your technical sales and communication skills in <strong>Dutch<\/strong>.<\/p>\\n<p>In this role, you will work closely with advertisers to understand their business and technical requirements, recommend the right solutions, and support them from decision through activation and optimization. You will combine commercial awareness with technical expertise to ensure solutions are not only sold, but successfully implemented and adopted to deliver measurable results.<\/p>\\n<p><strong>What you&rsquo;ll be doing:<\/strong><\/p>\\n<ul>\\n<li>\\n<p>Understand advertiser requirements through consultative discussions, technical questioning, and data-led analysis<\/p>\\n<\/li>\\n<li>\\n<p>Identify customer pain points and map them to appropriate products, features, configurations, and digital advertising solutions<\/p>\\n<\/li>\\n<li>\\n<p>Support advertisers throughout the solution journey, including activation, implementation, optimization, and ongoing improvements<\/p>\\n<\/li>\\n<li>\\n<p>Identify technical dependencies, operational constraints, and readiness gaps that may affect successful solution deployment<\/p>\\n<\/li>\\n<li>\\n<p>Recommend solutions based on functionality, scalability, performance impact, and return on advertising spend<\/p>\\n<\/li>\\n<li>\\n<p>Support customers in complex solution environments, including multi-solution adoption and integrations<\/p>\\n<\/li>\\n<li>\\n<p>Identify potential risks, mitigation actions, and optimization opportunities to improve advertiser success<\/p>\\n<\/li>\\n<li>\\n<p>Drive revenue growth through solution adoption, optimization, and expansion<\/p>\\n<\/li>\\n<li>\\n<p>Help advertisers unlock additional value through advanced features, automation, and additional capabilities<\/p>\\n<\/li>\\n<li>\\n<p>Build credibility as a trusted solutions advisor and recommend the most suitable configuration based on customer needs<\/p>\\n<\/li>\\n<li>\\n<p>Balance customer outcomes with commercial and performance targets<\/p>\\n<\/li>\\n<li>\\n<p>Support hands-on campaign activation, configuration changes, and troubleshooting<\/p>\\n<\/li>\\n<li>\\n<p>Use CRM systems, performance dashboards, reporting tools, and campaign optimization platforms to track activity and results<\/p>\\n<\/li>\\n<li>\\n<p>Explain technical concepts, solution requirements, inputs, outputs, and limitations clearly to customers<\/p>\\n<\/li>\\n<li>\\n<p>Provide accurate and efficient written and verbal communication that supports fast and confident implementation<\/p>\\n<\/li>\\n<li>\\n<p>Stay up to date with new products, platform developments, technical best practices, and digital advertising trends<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>Requirements:<\/strong><\/p>\\n<ul>\\n<li>\\n<p>Minimum <strong>12 months of proven technical sales experience<\/strong>, preferably within digital advertising, technology, SaaS, B2B sales, account management, or a similar commercial environment<\/p>\\n<\/li>\\n<li>\\n<p><strong>Native or near-native level of Dutch<\/strong><\/p>\\n<\/li>\\n<li>\\n<p><strong>Fluent English<\/strong><\/p>\\n<\/li>\\n<li>\\n<p>Strong technical consultative selling skills<\/p>\\n<\/li>\\n<li>\\n<p>Ability to understand customer requirements through structured questioning and data-led analysis<\/p>\\n<\/li>\\n<li>\\n<p>Good understanding of digital advertising platforms, performance metrics, targeting, and campaign optimization<\/p>\\n<\/li>\\n<li>\\n<p>Ability to translate customer challenges into suitable technical solutions, products, features, or configurations<\/p>\\n<\/li>\\n<li>\\n<p>Comfortable explaining technical solutions, including setup requirements, functionality, limitations, and expected outcomes<\/p>\\n<\/li>\\n<li>\\n<p>Experience supporting solution implementation, activation, configuration changes, or troubleshooting<\/p>\\n<\/li>\\n<li>\\n<p>Strong commercial mindset with a focus on customer results and revenue growth<\/p>\\n<\/li>\\n<li>\\n<p>Ability to identify upselling, optimization, and solution expansion opportunities<\/p>\\n<\/li>\\n<li>\\n<p>Strong analytical and problem-solving skills<\/p>\\n<\/li>\\n<li>\\n<p>Excellent verbal and written communication skills<\/p>\\n<\/li>\\n<li>\\n<p>Ability to simplify technical concepts and explain them clearly to customers<\/p>\\n<\/li>\\n<li>\\n<p>Comfortable using CRM systems, performance dashboards, reporting tools, and campaign management platforms<\/p>\\n<\/li>\\n<li>\\n<p>Ability to work effectively in a fast-paced and technically evolving sales environment<\/p>\\n<\/li>\\n<li>\\n<p>Resilient, adaptable, and results-oriented<\/p>\\n<\/li>\\n<li>\\n<p>Strong customer-focused and consultative mindset<\/p>\\n<\/li>\\n<li>\\n<p>Collaborative team player with a professional and delivery-oriented approach<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>What we offer:<\/strong><\/p>\\n<ul>\\n<li>Welcome bonus of 1000&euro;<\/li>\\n<li>\\n<p>Indefinite contract<\/p>\\n<\/li>\\n<li>\\n<p>Competitive remuneration package (14 Salaries\/year)<\/p>\\n<\/li>\\n<li>\\n<p>Monthly performance bonus<\/p>\\n<\/li>\\n<li>\\n<p>Daily meal voucher in Up Hellas Mastercard<\/p>\\n<\/li>\\n<li>\\n<p>Private health insurance + Dental Care<\/p>\\n<\/li>\\n<li>\\n<p>Opportunities for international Career through the Concentrix International Mobility program<\/p>\\n<\/li>\\n<li>\\n<p>Employee events<\/p>\\n<\/li>\\n<li>\\n<p>Free gym, well-being activities, and a rooftop cinema with Acropolis views<\/p>\\n<\/li>\\n<li>\\n<p>Enjoy with your co-workers your lunch break at our new Restaurant<\/p>\\n<\/li>\\n<\/ul>\\n<p>You appreciate our values of recognition, integrity, unity, and commitment, and you are eager to create the \\\"wow\\\" too. More than your background, it is your motivation, technical mindset, commercial awareness, and personality that will make you part of our fun-loving community.<\/p>\\n<p>Please note that non-EU residents must have a valid work permit in Greece to be considered for employment.<\/p>\\n<p><em><strong>Concentrix Greece is an equal-opportunity employer.<\/strong><\/em><\/p>\\n<p><em><strong>Concentrix considers diversity a fundamental resource and offers everyone access to employment opportunities, regardless of gender, age, religion, ethnicity, or any other classification protected by applicable national laws.<\/strong><\/em><\/p>\",\"ats_external_id\":\"GR-849\",\"location\":\"Athens\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-21T02:59:04.711+03:00\",\"created_at\":\"2026-09-15T22:39:30.610+03:00\",\"latitude\":\"37.9838096\",\"longitude\":\"23.7275388\",\"landing_page_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC84NDk?\",\"apply_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC84NDk\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-greece\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"1\",\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":\"0\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"240\",\"campaign_id\":\"848\",\"campaign_title\":\"Arabic | META | Athens | Specialist\",\"campaign_type\":\"job_application\",\"job_title\":\"Arabic-Speaking Technical Sales Specialist - Welcome Bonus Available!\",\"street\":\"\",\"address\":\"\",\"city\":\"Athens\",\"state\":null,\"postal_code\":null,\"region\":null,\"country\":\"Greece\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p><!--ScriptorStartFragment--><\/p>\\n<div class=\\\"scriptor-paragraph\\\"><strong>Job Description<\/strong><\/div>\\n<div class=\\\"scriptor-paragraph\\\">&nbsp;<\/div>\\n<div class=\\\"scriptor-paragraph\\\">Join a leading global technology company and build your career in the fast-growing world of digital advertising and social media \ud83d\ude80<\/div>\\n<div class=\\\"scriptor-paragraph\\\">&nbsp;<\/div>\\n<div class=\\\"scriptor-paragraph\\\">We are recruiting <strong>Arabic-Speaking Technical Sales Specialists<\/strong> to support one of the world's most recognized digital advertising platforms.<\/div>\\n<div class=\\\"scriptor-paragraph\\\">&nbsp;<\/div>\\n<div class=\\\"scriptor-paragraph\\\">Based in Athens, this role offers the opportunity to combine your technical expertise and sales skills while helping businesses implement, optimize, and grow through innovative digital advertising solutions.<\/div>\\n<div class=\\\"scriptor-paragraph\\\">&nbsp;<\/div>\\n<div class=\\\"scriptor-paragraph\\\">If you are passionate about technology, sales, and customer success, this opportunity is made for you.<\/div>\\n<p><strong>Why join us?<\/strong><\/p>\\n<div class=\\\"scriptor-paragraph\\\">Join an international team of <strong>#GameChangers <\/strong>and help advertisers maximize the value of their digital advertising investments.<\/div>\\n<div class=\\\"scriptor-paragraph\\\">&nbsp;<\/div>\\n<div class=\\\"scriptor-paragraph\\\">You will work closely with businesses to understand their technical and commercial needs, recommend the right solutions, and support successful implementation and adoption.<\/div>\\n<p><strong>Your responsibilities:<\/strong><\/p>\\n<div class=\\\"scriptor-paragraph\\\">&bull; Understand advertiser business and technical requirements to recommend the most suitable digital advertising solutions<\/div>\\n<div class=\\\"scriptor-paragraph\\\">&bull; Support customers through solution activation, implementation, optimization, and troubleshooting<\/div>\\n<div class=\\\"scriptor-paragraph\\\">&bull; Identify opportunities to improve performance, solution adoption, and revenue growth<\/div>\\n<div class=\\\"scriptor-paragraph\\\">&bull; Build trusted relationships and act as a technical advisor for customers<\/div>\\n<div class=\\\"scriptor-paragraph\\\">&bull; Translate complex technical concepts into clear and actionable recommendations<\/div>\\n<div class=\\\"scriptor-paragraph\\\">&bull; Use CRM tools, dashboards, and performance data to track results and drive customer success<\/div>\\n<p><strong>What makes this role unique:<\/strong><\/p>\\n<div class=\\\"scriptor-paragraph\\\">\ud83d\udcc8 Work with one of the world's leading digital advertising platforms<\/div>\\n<div class=\\\"scriptor-paragraph\\\">\ud83c\udf0d International and multicultural environment<\/div>\\n<div class=\\\"scriptor-paragraph\\\">\ud83d\udca1 Combination of technical expertise and consultative sales<\/div>\\n<div class=\\\"scriptor-paragraph\\\">\ud83c\udfaf Performance-driven role with monthly bonus opportunities<\/div>\\n<div class=\\\"scriptor-paragraph\\\">\ud83d\ude80 Strong career development&nbsp;<\/div>\\n<p><strong>Your profile:<\/strong><\/p>\\n<ul>\\n<li class=\\\"scriptor-paragraph\\\">Native or near-native Arabic speaker with fluent English<\/li>\\n<li class=\\\"scriptor-paragraph\\\">Minimum 12 months of technical sales experience (Digital Advertising, SaaS, B2B Sales, Account Management, or similar)<\/li>\\n<li class=\\\"scriptor-paragraph\\\">Strong consultative selling and customer-facing communication skills<\/li>\\n<li class=\\\"scriptor-paragraph\\\">Good understanding of digital advertising platforms, campaign optimization, and performance metrics<\/li>\\n<li class=\\\"scriptor-paragraph\\\">Analytical mindset with the ability to solve problems and explain technical concepts clearly<\/li>\\n<li class=\\\"scriptor-paragraph\\\">Results-driven, customer-focused, and comfortable using CRM and reporting tools<\/li>\\n<\/ul>\\n<p><strong>Package &amp; Benefits:<\/strong><\/p>\\n<p>\ud83d\udcb0 Compensation<\/p>\\n<ul>\\n<li class=\\\"scriptor-paragraph\\\">Welcome bonus of 1000&euro;<\/li>\\n<li class=\\\"scriptor-paragraph\\\">Competitive remuneration package (14 Salaries per year)<\/li>\\n<li class=\\\"scriptor-paragraph\\\">Monthly Performance Bonus<\/li>\\n<li class=\\\"scriptor-paragraph\\\">Extra monthly bonus<\/li>\\n<li class=\\\"scriptor-paragraph\\\">Daily meal voucher in Up Hellas Mastercard<\/li>\\n<\/ul>\\n<p>\u2708\ufe0f Relocation &amp; Onboarding<\/p>\\n<ul>\\n<li class=\\\"scriptor-paragraph\\\">Flight and transport covered<\/li>\\n<li class=\\\"scriptor-paragraph\\\">Accommodation upon arrival<\/li>\\n<li class=\\\"scriptor-paragraph\\\">Full administrative support for hiring in Greece<\/li>\\n<li class=\\\"scriptor-paragraph\\\">Access to a loan after 1 month of employment<\/li>\\n<li class=\\\"scriptor-paragraph\\\">Additional meal vouchers<\/li>\\n<\/ul>\\n<p>\ud83c\udfe2 Benefits<\/p>\\n<ul>\\n<li class=\\\"scriptor-paragraph\\\">Permanent contract from day one<\/li>\\n<li class=\\\"scriptor-paragraph\\\">Private Health Insurance + Dental Care<\/li>\\n<li class=\\\"scriptor-paragraph\\\">International mobility opportunities through the Concentrix Mobility Program<\/li>\\n<li class=\\\"scriptor-paragraph\\\">Regular employee events<\/li>\\n<li class=\\\"scriptor-paragraph\\\">Gym and wellness activities<\/li>\\n<li class=\\\"scriptor-paragraph\\\">Rooftop cinema with Acropolis view<\/li>\\n<li class=\\\"scriptor-paragraph\\\">Company restaurant<\/li>\\n<\/ul>\\n<p>\ud83c\udf89 A real company life&nbsp;<\/p>\\n<ul>\\n<li class=\\\"scriptor-paragraph\\\">Charity initiatives and volunteering activities<\/li>\\n<li class=\\\"scriptor-paragraph\\\">Christmas market and seasonal events<\/li>\\n<li class=\\\"scriptor-paragraph\\\">Summer parties and team celebrations<\/li>\\n<li class=\\\"scriptor-paragraph\\\">Employee recognition programs<\/li>\\n<li class=\\\"scriptor-paragraph\\\">Creative workshops and wellness activities<\/li>\\n<li class=\\\"scriptor-paragraph\\\">Inclusive and supportive workplace culture<\/li>\\n<\/ul>\\n<p>You appreciate our values of recognition, integrity, unity, and commitment, and you are eager to create the \\\"wow\\\" too. More than your background, it is your motivation, technical mindset, commercial awareness, and personality that will make you part of our fun-loving community.<\/p>\\n<p>Please note that non-EU residents must have a valid work permit in Greece to be considered for employment.<\/p>\\n<p><em><strong>Concentrix Greece is an equal-opportunity employer.<\/strong><\/em><\/p>\\n<p><em><strong>Concentrix considers diversity a fundamental resource and offers everyone access to employment opportunities, regardless of gender, age, religion, ethnicity, or any other classification protected by applicable national laws.<\/strong><\/em><\/p>\",\"ats_external_id\":\"GR-848\",\"location\":\"Athens\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-19T10:38:20.568+03:00\",\"created_at\":\"2026-09-15T22:34:51.468+03:00\",\"latitude\":\"37.9838096\",\"longitude\":\"23.7275388\",\"landing_page_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC84NDg?\",\"apply_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC84NDg\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-greece\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"1\",\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":\"0\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"241\",\"campaign_id\":\"847\",\"campaign_title\":\"Turkish | META | Athens | Specialist\",\"campaign_type\":\"job_application\",\"job_title\":\"Turkish-Speaking Technical Sales Specialist - Welcome Bonus Available!\",\"street\":\"\",\"address\":\"\",\"city\":\"Athens\",\"state\":null,\"postal_code\":null,\"region\":null,\"country\":\"Greece\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p><strong>Job Description<\/strong><\/p>\\n<p><!--ScriptorStartFragment--><\/p>\\n<div class=\\\"scriptor-paragraph\\\">Join a leading global technology company and build your career in the fast-growing world of digital advertising and social media \ud83d\ude80<\/div>\\n<div class=\\\"scriptor-paragraph\\\">&nbsp;<\/div>\\n<div class=\\\"scriptor-paragraph\\\">We are recruiting <strong>Turkish-Speaking Technical Sales Specialists<\/strong> to support one of the world's most recognized digital advertising platforms.<\/div>\\n<div class=\\\"scriptor-paragraph\\\">&nbsp;<\/div>\\n<div class=\\\"scriptor-paragraph\\\">Based in Athens, this role offers the opportunity to combine your technical expertise and sales skills while helping businesses implement, optimize, and grow through innovative digital advertising solutions.<\/div>\\n<div class=\\\"scriptor-paragraph\\\">&nbsp;<\/div>\\n<div class=\\\"scriptor-paragraph\\\">If you are passionate about technology, sales, and customer success, this opportunity is made for you.<\/div>\\n<p><strong>Why join us?<\/strong><\/p>\\n<div class=\\\"scriptor-paragraph\\\">Join an international team of <strong>#GameChangers <\/strong>and help advertisers maximize the value of their digital advertising investments.<\/div>\\n<div class=\\\"scriptor-paragraph\\\">&nbsp;<\/div>\\n<div class=\\\"scriptor-paragraph\\\">You will work closely with businesses to understand their technical and commercial needs, recommend the right solutions, and support successful implementation and adoption.<\/div>\\n<p><strong>Your responsibilities:<\/strong><\/p>\\n<ul>\\n<li class=\\\"scriptor-paragraph\\\">Understand advertiser business and technical requirements to recommend the most suitable digital advertising solutions<\/li>\\n<li class=\\\"scriptor-paragraph\\\">Support customers through solution activation, implementation, optimization, and troubleshooting<\/li>\\n<li class=\\\"scriptor-paragraph\\\">Identify opportunities to improve performance, solution adoption, and revenue growth<\/li>\\n<li class=\\\"scriptor-paragraph\\\">Build trusted relationships and act as a technical advisor for customers<\/li>\\n<li class=\\\"scriptor-paragraph\\\">Translate complex technical concepts into clear and actionable recommendations<\/li>\\n<li class=\\\"scriptor-paragraph\\\">Use CRM tools, dashboards, and performance data to track results and drive customer success<\/li>\\n<\/ul>\\n<p><strong>What makes this role unique:<\/strong><\/p>\\n<div class=\\\"scriptor-paragraph\\\">\ud83d\udcc8 Work with one of the world's leading digital advertising platforms<\/div>\\n<div class=\\\"scriptor-paragraph\\\">\ud83c\udf0d International and multicultural environment<\/div>\\n<div class=\\\"scriptor-paragraph\\\">\ud83d\udca1 Combination of technical expertise and consultative sales<\/div>\\n<div class=\\\"scriptor-paragraph\\\">\ud83c\udfaf Performance-driven role with monthly bonus opportunities<\/div>\\n<div class=\\\"scriptor-paragraph\\\">\ud83d\ude80 Strong career development&nbsp;<\/div>\\n<p><strong>Candidate profile<\/strong><\/p>\\n<ul>\\n<li class=\\\"scriptor-paragraph\\\">Native or near-native Turkish speaker with fluent English<\/li>\\n<li class=\\\"scriptor-paragraph\\\">Minimum 12 months of technical sales experience (Digital Advertising, SaaS, B2B Sales, Account Management, or similar)<\/li>\\n<li class=\\\"scriptor-paragraph\\\">Strong consultative selling and customer-facing communication skills<\/li>\\n<li class=\\\"scriptor-paragraph\\\">Good understanding of digital advertising platforms, campaign optimization, and performance metrics<\/li>\\n<li class=\\\"scriptor-paragraph\\\">Analytical mindset with the ability to solve problems and explain technical concepts clearly<\/li>\\n<li class=\\\"scriptor-paragraph\\\">Results-driven, customer-focused, and comfortable using CRM and reporting tools<\/li>\\n<\/ul>\\n<p><strong>Package &amp; Benefits<\/strong><\/p>\\n<p>\ud83d\udcb0 Compensation<\/p>\\n<ul>\\n<li>Welcome bonus of 1000&euro;<\/li>\\n<li class=\\\"scriptor-paragraph\\\">Competitive remuneration package (14 Salaries per year)<\/li>\\n<li class=\\\"scriptor-paragraph\\\">Monthly Performance Bonus<\/li>\\n<li class=\\\"scriptor-paragraph\\\">Extra monthly project bonus<\/li>\\n<li class=\\\"scriptor-paragraph\\\">Welcome bonus<\/li>\\n<li class=\\\"scriptor-paragraph\\\">Daily meal voucher in Up Hellas Mastercard<\/li>\\n<\/ul>\\n<p>\u2708\ufe0f Relocation &amp; Onboarding<\/p>\\n<ul>\\n<li class=\\\"scriptor-paragraph\\\">Flight and transport covered<\/li>\\n<li class=\\\"scriptor-paragraph\\\">Accommodation upon arrival<\/li>\\n<li class=\\\"scriptor-paragraph\\\">Full administrative support for hiring in Greece<\/li>\\n<li class=\\\"scriptor-paragraph\\\">Access to a loan after 1 month of employment<\/li>\\n<li class=\\\"scriptor-paragraph\\\">Additional meal vouchers<\/li>\\n<\/ul>\\n<p>\ud83c\udfe2 Benefits<\/p>\\n<ul>\\n<li class=\\\"scriptor-paragraph\\\">Permanent contract from day one<\/li>\\n<li class=\\\"scriptor-paragraph\\\">Private Health Insurance + Dental Care<\/li>\\n<li class=\\\"scriptor-paragraph\\\">International mobility opportunities through the Concentrix Mobility Program<\/li>\\n<li class=\\\"scriptor-paragraph\\\">Regular employee events<\/li>\\n<li class=\\\"scriptor-paragraph\\\">Gym and wellness activities<\/li>\\n<li class=\\\"scriptor-paragraph\\\">Rooftop cinema with Acropolis view<\/li>\\n<li class=\\\"scriptor-paragraph\\\">Company restaurant<\/li>\\n<\/ul>\\n<p>\ud83c\udf89 A real company life&nbsp;<\/p>\\n<ul>\\n<li class=\\\"scriptor-paragraph\\\">Charity initiatives and volunteering activities<\/li>\\n<li class=\\\"scriptor-paragraph\\\">Christmas market and seasonal events<\/li>\\n<li class=\\\"scriptor-paragraph\\\">Summer parties and team celebrations<\/li>\\n<li class=\\\"scriptor-paragraph\\\">Employee recognition programs<\/li>\\n<li class=\\\"scriptor-paragraph\\\">Creative workshops and wellness activities<\/li>\\n<li class=\\\"scriptor-paragraph\\\">Inclusive and supportive workplace culture<!--ScriptorEndFragment--><\/li>\\n<\/ul>\\n<p>You appreciate our values of recognition, integrity, unity, and commitment, and you are eager to create the \\\"wow\\\" too. More than your background, it is your motivation, technical mindset, commercial awareness, and personality that will make you part of our fun-loving community.<\/p>\\n<p>Please note that non-EU residents must have a valid work permit in Greece to be considered for employment.<\/p>\\n<p><em><strong>Concentrix Greece is an equal-opportunity employer.<\/strong><\/em><\/p>\\n<p><em><strong>Concentrix considers diversity a fundamental resource and offers everyone access to employment opportunities, regardless of gender, age, religion, ethnicity, or any other classification protected by applicable national laws.<\/strong><\/em><\/p>\",\"ats_external_id\":\"GR-847\",\"location\":\"Athens\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-21T02:59:04.701+03:00\",\"created_at\":\"2026-09-15T22:15:01.286+03:00\",\"latitude\":\"37.9838096\",\"longitude\":\"23.7275388\",\"landing_page_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC84NDc?\",\"apply_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC84NDc\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-greece\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"1\",\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":\"0\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"242\",\"campaign_id\":\"846\",\"campaign_title\":\"Italian | META | Athens | Specialist\",\"campaign_type\":\"job_application\",\"job_title\":\"Italian-Speaking Technical Sales Specialist - Welcome Bonus Available!\",\"street\":\"\",\"address\":\"\",\"city\":\"Athens\",\"state\":null,\"postal_code\":null,\"region\":null,\"country\":\"Greece\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p><strong>Job Description<\/strong><\/p>\\n<p>We are recruiting a <strong>Italian-Speaking Technical Sales Specialist<\/strong> for one of our leading global clients in the digital advertising and social media industry. Join our team of #GameChangers in <strong>Athens<\/strong> and use your commercial mindset, technical knowledge, and communication skills to help businesses successfully implement and optimize digital advertising solutions.<\/p>\\n<p><strong>Why join us<\/strong><\/p>\\n<p>Are you passionate about sales, technology, and digital advertising? Do you enjoy understanding customer needs, solving technical challenges, and helping businesses get the most value from digital solutions?<\/p>\\n<p>Then join our multicultural team of #GameChangers at Concentrix Greece and use your technical sales and communication skills in <strong>Italian<\/strong>.<\/p>\\n<p>In this role, you will work closely with advertisers to understand their business and technical requirements, recommend the right solutions, and support them from decision through activation and optimization. You will combine commercial awareness with technical expertise to ensure solutions are not only sold, but successfully implemented and adopted to deliver measurable results.<\/p>\\n<p><strong>What you&rsquo;ll be doing:<\/strong><\/p>\\n<ul>\\n<li>\\n<p>Understand advertiser requirements through consultative discussions, technical questioning, and data-led analysis<\/p>\\n<\/li>\\n<li>\\n<p>Identify customer pain points and map them to appropriate products, features, configurations, and digital advertising solutions<\/p>\\n<\/li>\\n<li>\\n<p>Support advertisers throughout the solution journey, including activation, implementation, optimization, and ongoing improvements<\/p>\\n<\/li>\\n<li>\\n<p>Identify technical dependencies, operational constraints, and readiness gaps that may affect successful solution deployment<\/p>\\n<\/li>\\n<li>\\n<p>Recommend solutions based on functionality, scalability, performance impact, and return on advertising spend<\/p>\\n<\/li>\\n<li>\\n<p>Support customers in complex solution environments, including multi-solution adoption and integrations<\/p>\\n<\/li>\\n<li>\\n<p>Identify potential risks, mitigation actions, and optimization opportunities to improve advertiser success<\/p>\\n<\/li>\\n<li>\\n<p>Drive revenue growth through solution adoption, optimization, and expansion<\/p>\\n<\/li>\\n<li>\\n<p>Help advertisers unlock additional value through advanced features, automation, and additional capabilities<\/p>\\n<\/li>\\n<li>\\n<p>Build credibility as a trusted solutions advisor and recommend the most suitable configuration based on customer needs<\/p>\\n<\/li>\\n<li>\\n<p>Balance customer outcomes with commercial and performance targets<\/p>\\n<\/li>\\n<li>\\n<p>Support hands-on campaign activation, configuration changes, and troubleshooting<\/p>\\n<\/li>\\n<li>\\n<p>Use CRM systems, performance dashboards, reporting tools, and campaign optimization platforms to track activity and results<\/p>\\n<\/li>\\n<li>\\n<p>Explain technical concepts, solution requirements, inputs, outputs, and limitations clearly to customers<\/p>\\n<\/li>\\n<li>\\n<p>Provide accurate and efficient written and verbal communication that supports fast and confident implementation<\/p>\\n<\/li>\\n<li>\\n<p>Stay up to date with new products, platform developments, technical best practices, and digital advertising trends<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>Requirements:<\/strong><\/p>\\n<ul>\\n<li>\\n<p>Minimum <strong>12 months of proven technical sales experience<\/strong>, preferably within digital advertising, technology, SaaS, B2B sales, account management, or a similar commercial environment<\/p>\\n<\/li>\\n<li>\\n<p><strong>Native or near-native level of Italian<\/strong><\/p>\\n<\/li>\\n<li>\\n<p><strong>Fluent English<\/strong><\/p>\\n<\/li>\\n<li>\\n<p>Strong technical consultative selling skills<\/p>\\n<\/li>\\n<li>\\n<p>Ability to understand customer requirements through structured questioning and data-led analysis<\/p>\\n<\/li>\\n<li>\\n<p>Good understanding of digital advertising platforms, performance metrics, targeting, and campaign optimization<\/p>\\n<\/li>\\n<li>\\n<p>Ability to translate customer challenges into suitable technical solutions, products, features, or configurations<\/p>\\n<\/li>\\n<li>\\n<p>Comfortable explaining technical solutions, including setup requirements, functionality, limitations, and expected outcomes<\/p>\\n<\/li>\\n<li>\\n<p>Experience supporting solution implementation, activation, configuration changes, or troubleshooting<\/p>\\n<\/li>\\n<li>\\n<p>Strong commercial mindset with a focus on customer results and revenue growth<\/p>\\n<\/li>\\n<li>\\n<p>Ability to identify upselling, optimization, and solution expansion opportunities<\/p>\\n<\/li>\\n<li>\\n<p>Strong analytical and problem-solving skills<\/p>\\n<\/li>\\n<li>\\n<p>Excellent verbal and written communication skills<\/p>\\n<\/li>\\n<li>\\n<p>Ability to simplify technical concepts and explain them clearly to customers<\/p>\\n<\/li>\\n<li>\\n<p>Comfortable using CRM systems, performance dashboards, reporting tools, and campaign management platforms<\/p>\\n<\/li>\\n<li>\\n<p>Ability to work effectively in a fast-paced and technically evolving sales environment<\/p>\\n<\/li>\\n<li>\\n<p>Resilient, adaptable, and results-oriented<\/p>\\n<\/li>\\n<li>\\n<p>Strong customer-focused and consultative mindset<\/p>\\n<\/li>\\n<li>\\n<p>Collaborative team player with a professional and delivery-oriented approach<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>What we offer:<\/strong><\/p>\\n<ul>\\n<li>Welcome bonus of 1000&euro;<\/li>\\n<li>\\n<p>Indefinite contract<\/p>\\n<\/li>\\n<li>\\n<p>Competitive remuneration package (14 Salaries\/year)<\/p>\\n<\/li>\\n<li>\\n<p>Monthly performance bonus<\/p>\\n<\/li>\\n<li>\\n<p>Daily meal voucher in Up Hellas Mastercard<\/p>\\n<\/li>\\n<li>\\n<p>Private health insurance + Dental Care<\/p>\\n<\/li>\\n<li>\\n<p>Opportunities for international Career through the Concentrix International Mobility program<\/p>\\n<\/li>\\n<li>\\n<p>Employee events<\/p>\\n<\/li>\\n<li>\\n<p>Free gym, well-being activities, and a rooftop cinema with Acropolis views<\/p>\\n<\/li>\\n<li>\\n<p>Enjoy with your co-workers your lunch break at our new Restaurant<\/p>\\n<\/li>\\n<\/ul>\\n<p>You appreciate our values of recognition, integrity, unity, and commitment, and you are eager to create the \\\"wow\\\" too. More than your background, it is your motivation, technical mindset, commercial awareness, and personality that will make you part of our fun-loving community.<\/p>\\n<p>Please note that non-EU residents must have a valid work permit in Greece to be considered for employment.<\/p>\\n<p><em><strong>Concentrix Greece is an equal-opportunity employer.<\/strong><\/em><\/p>\\n<p><em><strong>Concentrix considers diversity a fundamental resource and offers everyone access to employment opportunities, regardless of gender, age, religion, ethnicity, or any other classification protected by applicable national laws.<\/strong><\/em><\/p>\",\"ats_external_id\":\"GR-846\",\"location\":\"Athens\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-20T02:59:03.241+03:00\",\"created_at\":\"2026-09-15T22:09:22.006+03:00\",\"latitude\":\"37.9838096\",\"longitude\":\"23.7275388\",\"landing_page_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC84NDY?\",\"apply_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC84NDY\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-greece\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"1\",\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":\"0\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"1030\",\"campaign_id\":\"26068\",\"campaign_title\":\"Trainer I R1764324\",\"campaign_type\":\"job_application\",\"job_title\":\"Formateur (F\/H) - Marrakech - Allemand\",\"street\":\"MAR Marrakech - 70, Quartier Industriel Sidi Ghanem\",\"address\":\"MAR Marrakech - 70, Quartier Industriel Sidi Ghanem\",\"city\":\"Marrakech\",\"state\":\"Marrakech\",\"postal_code\":\"40110\",\"region\":null,\"country\":\"Morocco\",\"short_description\":\"Qui sommes-nous ?\\n\\nConcentrix est une entreprise internationale pr\u00e9sente dans plus de 70 pays. Nous excellons dans l'am\u00e9lioration de l'exp\u00e9rience client et l'optimisation des processus m\u00e9tiers, en aidant les entreprises \u00e0 se transformer et \u00e0 atteindre l'excellence dans un environnement inclusif, collaboratif et innovant.\",\"long_description\":\"<p><\/p><p><b>Votre mission <\/b><\/p><p>En tant que formateur m\u00e9tier, vous assurez un r\u00f4le cl\u00e9 \u00e0 travers les missions suivantes\u00a0:<\/p><ul><li>Animation des formations initiales et continues<\/li><li>Pr\u00e9paration de la logistique (modules, documents \u00e0 remettre aux conseillers clients\u2026)<\/li><li>Evaluation de l&#39;assimilation des connaissances \u00e0 la fin de la formation m\u00e9tier\u00a0: passation des quizz, analyse des r\u00e9sultats\u2026<\/li><li>Accompagnement des nouvelles recrues sur le terrain\u00a0: d\u00e9brief \u00e0 chaud et \u00e0 froid<\/li><li>Formation des conseillers clients sur les nouveaut\u00e9s\/modifications process clients dans le cadre de la formation continue<\/li><li>Identification des besoins en formation et proposition des actions ad\u00e9quates<\/li><li>Contribution \u00e0 la mise \u00e0 jour des modules de formation<\/li><\/ul><p><\/p><p><b>Ce que nous vous offrons <\/b><\/p><p>Chez Concentrix, nous faisons de la valorisation et le bien-\u00eatre de nos talents une priorit\u00e9. Voici les avantages que nous vous offrons pour reconnaitre votre contribution\u00a0:<\/p><ul><li>Des possibilit\u00e9s d\u2019\u00e9volution, de mani\u00e8re \u00e9thique et \u00e9quitable<\/li><li>Des opportunit\u00e9s de d\u00e9veloppement professionnel<\/li><li>Une r\u00e9mun\u00e9ration attractive incluant une prime de performance p\u00e9riodique<\/li><li>Des avantages sociaux exceptionnels :<ul><li>Assurance sant\u00e9<\/li><li>Retraite compl\u00e9mentaire apr\u00e8s un an d\u2019anciennet\u00e9 dans l\u2019entreprise et souscription<\/li><li>Service de restauration \u00e0 des prix r\u00e9duits<\/li><li>Salle de sport avec coach d\u00e9di\u00e9 sur place. L\u2019acc\u00e8s y est gratuit (cet avantage est valable dans les sites disposant de salle de sport)<\/li><\/ul><\/li><\/ul><ul><li>Possibilit\u00e9 d\u2019inscription dans la cr\u00e8che d\u2019entreprise (valable dans les sites qui en disposent) ou de subvention cr\u00e8che<\/li><\/ul><p><\/p><p><b>Le profil de nos Game-Changers<\/b><\/p><p>Nous recherchons un talent qui :<\/p><ul><li>Est id\u00e9alement titulaire d\u2019une formation sup\u00e9rieure en management\/ ressources humaines<\/li><li>Ma\u00eetrise parfaitement l&#39;allemand \u00e0 l\u2019\u00e9crit et \u00e0 l\u2019oral<\/li><li>Justifie d&#39;une exp\u00e9rience d\u2019un an \u00e0 deux ans au minimum en tant que formateur m\u00e9tier en centres d\u2019appels<\/li><li>Est p\u00e9dagogue<\/li><li>Est reconnu pour sa capacit\u00e9 d&#39;adaptation et de cr\u00e9ativit\u00e9<\/li><li>Est orient\u00e9 r\u00e9sultat<\/li><li>A la capacit\u00e9 d\u2019identifier les difficult\u00e9s des conseillers clients et de les accompagner<\/li><li>Est organis\u00e9 et rigoureux<\/li><li>Est reconnu pour ses qualit\u00e9s relationnelles<\/li><li>Est \u00e0 l&#39;aise avec les outils bureautiques (Word, Excel, PowerPoint)<\/li><li>Est force de propositions<\/li><\/ul><p><\/p><p><b>Notre processus de recrutement est inclusif et garantit la s\u00e9lection des meilleurs talents\u00a0: <\/b><\/p><ul><li>Premier \u00e9change avec nos recruteurs afin d\u2019\u00e9valuer l\u2019ad\u00e9quation de votre profil avec les exigences du poste<\/li><li>Passation de tests linguistiques en ligne<\/li><li>Entretien approfondi avec vos futurs managers\u00a0pour explorer vos comp\u00e9tences et votre int\u00e9r\u00eat pour le poste. Cette \u00e9tape peut requ\u00e9rir plusieurs entretiens<\/li><li>S\u00e9lection du candidat retenu\u00a0apr\u00e8s d\u00e9briefing avec les parties prenantes et pr\u00e9sentation de l\u2019offre d\u2019embauche<\/li><\/ul><p><\/p><p><b>Pr\u00eat \u00e0 relever le d\u00e9fi ? <\/b>Rejoignez l\u2019aventure Concentrix, l\u00e0 o\u00f9 innovation, excellence op\u00e9rationnelle et bien-\u00eatre de nos collaborateurs se rencontrent !<\/p><p><\/p>\",\"ats_external_id\":\"R1764324\",\"location\":\"Marrakech, Marrakech\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-12T20:49:22.581+08:00\",\"created_at\":\"2026-09-15T20:05:58.267+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNjA2OA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MAR-Marrakech---70-Quartier-Industriel-Sidi-Ghanem\/Formateur--F-H----Marrakech---Allemand_R1764324\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Training\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"language\":[],\"location\":{\"city\":\"Marrakech\",\"state\":\"Marrakech\",\"country\":{\"wid\":\"7aaca3f6fc774f16802a4df4718a5b53\",\"iso2\":\"MA\",\"iso3\":\"MAR\",\"descriptor\":\"Morocco\",\"iso_numeric\":\"504\"},\"postal_code\":\"40110\",\"primary_location\":{\"id\":\"MA-MAR-SIDIG-01\",\"wid\":\"1e068287a9e3101d4799eead173e0000\",\"descriptor\":\"MAR Marrakech - 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speaking) - Hybrid HT05\",\"street\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"address\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"postal_code\":\"8020\",\"region\":\"CATALONIA\",\"country\":\"Spain\",\"short_description\":\"The Advisor II, B2B Sales position interfaces with customers via inbound calls, outbound calls, or through the Internet for the purpose of selling products and services. This position is responsible for processing customer orders and sales; providing\/receiving information; selling client products\/service as well as providing basic customer service support.\",\"long_description\":\"<p><span style=\\\"color:#494949\\\"><span><b>Experience the power of a game-changing career\u00a0<\/b><\/span><span>\u00a0<\/span><\/span><\/p><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\"><span><span><\/span><\/span><span>\u00a0<\/span><\/span><\/p><p style=\\\"color:!important\\\"><span style=\\\"color:#494949\\\"><span>Want to be part of an innovative and growing team? We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries.<\/span><span>\u00a0<\/span><\/span><\/p><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\"><span><span><\/span><\/span><span>\u00a0<\/span><\/span><\/p><p style=\\\"color:!important\\\"><span style=\\\"color:#494949\\\"><span>If you\u2019re looking to grow and be inspired, as an<b> Inside Partner Business Manager in Barcelona (on-site)<\/b>, you will be part of our team of game-changers who are powering the brands of the future in the Tech industry.<\/span><span>\u00a0<\/span><\/span><\/p><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\"><span><span><\/span><\/span><span>\u00a0<\/span><\/span><\/p><p style=\\\"color:!important\\\"><span style=\\\"color:#494949\\\"><span><b>Career growth and personal development\u00a0<\/b><\/span><span>\u00a0<\/span><\/span><\/p><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\"><span><span><\/span><\/span><span>\u00a0<\/span><\/span><\/p><p style=\\\"color:!important\\\"><span style=\\\"color:#494949\\\"><span>This is a great opportunity to experience the power of what\u2019s next and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed.<\/span><span>\u00a0<\/span><\/span><\/p><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\"><span><span><\/span><\/span><span>\u00a0<\/span><\/span><\/p><p style=\\\"color:!important\\\"><span style=\\\"color:#494949\\\"><span><b>What you will do in this role\u00a0<\/b><\/span><span>\u00a0<\/span><\/span><\/p><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\"><span><span><\/span><\/span><span>\u00a0<\/span><\/span><\/p><p style=\\\"color:!important\\\"><span style=\\\"color:#494949\\\"><span>In everything we do, we believe in doing right by and for people \u2013 our clients, their customers, our people, our community, and our planet.<\/span><span>\u00a0<\/span><\/span><\/p><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\"><span><span><\/span><\/span><span>\u00a0<\/span><\/span><\/p><p style=\\\"color:!important\\\"><span style=\\\"color:#494949\\\"><span>As a <b>Inside Partner Business Manager<\/b> on our team, you will:<\/span><span>\u00a0<\/span><\/span><\/p><p style=\\\"color:!important\\\"><span style=\\\"color:#494949\\\"><span>- Serve as the primary point of contact for our partners, building strong, long-term relationships and ensuring seamless communication.<\/span><span>\u00a0<\/span><\/span><\/p><p style=\\\"color:!important\\\"><span style=\\\"color:#494949\\\"><span>- Support partners in generating leads, developing sales opportunities, and increasing revenue through their sales initiatives.<\/span><span>\u00a0<\/span><\/span><\/p><p style=\\\"color:!important\\\"><span style=\\\"color:#494949\\\"><span>- Collaborate with partners to develop and execute shared business plans that align with mutual goals and market opportunities.<\/span><span>\u00a0<\/span><\/span><\/p><p style=\\\"color:!important\\\"><span style=\\\"color:#494949\\\"><span>- Enhance partners\u2019 ability to sell and deliver solutions by providing training, enablement, and ongoing support.<\/span><span>\u00a0<\/span><\/span><\/p><p style=\\\"color:!important\\\"><span style=\\\"color:#494949\\\"><span>- Advise partners on expanding into new markets, industries, or geographies, helping them grow and evolve.<\/span><span>\u00a0<\/span><\/span><\/p><p style=\\\"color:!important\\\"><span style=\\\"color:#494949\\\"><span>- Track key metrics such as revenue, pipeline health, and overall partner performance to ensure continuous improvement.<\/span><span>\u00a0<\/span><\/span><\/p><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\"><span><span><\/span><\/span><span>\u00a0<\/span><\/span><\/p><p style=\\\"color:!important\\\"><span style=\\\"color:#494949\\\"><span><b>Your qualifications\u00a0<\/b><\/span><span>\u00a0<\/span><\/span><\/p><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\"><span><span><\/span><\/span><span>\u00a0<\/span><\/span><\/p><p style=\\\"color:!important\\\"><span style=\\\"color:#494949\\\"><span>We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.<\/span><span>\u00a0<\/span><\/span><\/p><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\"><span><span><\/span><\/span><span>\u00a0<\/span><\/span><\/p><p style=\\\"color:!important\\\"><span style=\\\"color:#494949\\\"><span><b>Concentrix is a great match if you:\u00a0<\/b><\/span><span>\u00a0<\/span><\/span><\/p><p style=\\\"color:!important\\\"><span style=\\\"color:#494949\\\"><span>- Are bilingual or proficient in Italian and advanced in English<\/span><span>\u00a0<\/span><\/span><\/p><p style=\\\"color:!important\\\"><span style=\\\"color:#494949\\\"><span>- Hold a university degree or equivalent qualification.<\/span><span>\u00a0<\/span><\/span><\/p><p style=\\\"color:!important\\\"><span style=\\\"color:#494949\\\"><span>- Bring 3\u20135 years of commercial experience, ideally within IT sales or a similar environment.<\/span><span>\u00a0<\/span><\/span><\/p><p style=\\\"color:!important\\\"><span style=\\\"color:#494949\\\"><span>- Have familiarity with HP hardware and solutions portfolios.<\/span><span>\u00a0<\/span><\/span><\/p><p style=\\\"color:!important\\\"><span style=\\\"color:#494949\\\"><span>- Understand the channel market landscape<\/span><span>\u00a0<\/span><\/span><\/p><p style=\\\"color:!important\\\"><span style=\\\"color:#494949\\\"><span>- Are eager to grow within a dynamic, fast-paced, and partner-focused environment.<\/span><span>\u00a0<\/span><\/span><\/p><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\"><span><span><\/span><\/span><span>\u00a0<\/span><\/span><\/p><p style=\\\"color:!important\\\"><span style=\\\"color:#494949\\\"><span>Don\u2019t meet every requirement? No worries. We\u2019re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don\u2019t check every box, we still encourage you to apply. We\u2019ll do our best to match you with the right job, whether it\u2019s this one or another role.<\/span><span>\u00a0<\/span><\/span><\/p><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\"><span><span><\/span><\/span><span>\u00a0<\/span><\/span><\/p><p style=\\\"color:!important\\\"><span style=\\\"color:#494949\\\"><span><b>What\u2019s in it for you\u00a0<\/b><\/span><span>\u00a0<\/span><\/span><\/p><br \/><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\"><span><span><\/span><\/span><span>\u00a0<\/span><\/span><\/p><p style=\\\"color:!important\\\"><span style=\\\"color:#494949\\\"><span>- Full-time 39 hours\/week, permanent contract: Monday to Friday, 09:00 - 18:00\u00a0<br \/>- Salary 22.100 euros gross\/year &#43; up to 3,200 euros gross\/year in bonus &#43; private medical insurance<br \/>- Central office location in Barcelona\u00a0<br \/>- Full paid training on the company and the project you&#39;ll be working on\u00a0<br \/>- Career development programs, specialized courses\u00a0<br \/>\u00a0<\/span><span>\u00a0<\/span><\/span><\/p><p style=\\\"color:!important\\\"><span style=\\\"color:#494949\\\"><span><b>Experience the best version of you!<\/b><\/span><span>\u00a0<\/span><\/span><\/p><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\"><span><span><\/span><\/span><span>\u00a0<\/span><\/span><\/p><p style=\\\"color:!important\\\"><span style=\\\"color:#494949\\\"><span>At Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.<\/span><span>\u00a0<\/span><\/span><\/p><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\"><span><span><\/span><\/span><span>\u00a0<\/span><\/span><\/p><p style=\\\"color:!important\\\"><span style=\\\"color:#494949\\\"><span>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d<\/span><span>\u00a0<\/span><\/span><\/p><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\"><span><span><\/span><\/span><span>\u00a0<\/span><\/span><\/p><p style=\\\"color:!important\\\"><span style=\\\"color:#494949\\\"><span><i>Concentrix is an equal opportunity employer<\/i><\/span><span>\u00a0<\/span><\/span><\/p><p style=\\\"color:!important\\\"><span style=\\\"color:#494949\\\"><span><i>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/i><\/span><span>\u00a0<\/span><\/span><\/p><p>R1764401\u00a0<\/p>\",\"ats_external_id\":\"R1764401\",\"location\":\"Barcelona, CATALONIA\",\"job_type\":\"full_time\",\"salary\":\"1841.67\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-10-16T14:06:25.191+02:00\",\"created_at\":\"2026-09-15T18:04:23.406+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMDg1?\",\"apply_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMDg1\/apply?\",\"head_count\":\"300\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"B2B Sales\",\"job_industry\":null,\"contract_type\":\"\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"organization_reference_id\":\"WES05\"},\"location\":{\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"country\":{\"wid\":\"bd34c524a6a04ae6915f5d96fa086199\",\"iso2\":\"ES\",\"iso3\":\"ESP\",\"descriptor\":\"Spain\",\"iso_numeric\":\"724\"},\"postal_code\":\"8020\",\"primary_location\":{\"id\":\"ES-BAR-SELVA-01\",\"wid\":\"e3ece62c945d101d479c643715ac0000\",\"descriptor\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\"}},\"languages\":[\"English\",\"Italian\"],\"recruiter\":{\"email\":{\"address\":\"francisco.ferrer@concentrix.com\"},\"first_name\":\"Ferrer, Francisco\"},\"categories\":[{\"descriptor\":\"CF B2B Sales\"}],\"recruiters\":[{\"id\":\"102538739\",\"wid\":\"da7d7d2449a21010333ecc44217d0000\",\"descriptor\":\"Francisco Ferrer (102538739)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC3365\",\"descriptor\":\"Advisor II, B2B Sales\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-388111\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Barcelona---C-de-la-Selva-de-Mar-129\/Inside-Partner-Business-Manager--Italian---speaking----Hybrid-HT05_R1764401\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Barcelona---C-de-la-Selva-de-Mar-129\/Inside-Partner-Business-Manager--Italian---speaking----Hybrid-HT05_R1764401\/apply\",\"job_requisition_id\":\"R1764401\"}],\"organizations\":[{\"wid\":\"f9af6d726098012800e86f183c06bbbd\",\"descriptor\":\"COGS (SITE) Production Agent Direct\",\"reference_id\":\"PRODUCAGENT-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"316c85c94489102650ff3a4579550000\",\"descriptor\":\"W0ZZG9 Hpi Coe Ipbm Proximity\",\"reference_id\":\"W0ZZG9\",\"custom_reference_id\":\"W0ZZG9\",\"company_reference_id\":null},{\"wid\":\"f633454b00fc1025fcc7082b8c6b0000\",\"descriptor\":\"25545 - HPINC - 980008577\",\"reference_id\":\"980008577\",\"custom_reference_id\":\"980008577\",\"company_reference_id\":null},{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"custom_reference_id\":null,\"company_reference_id\":\"WES05\"}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"luca.alberti@concentrix.com\"},\"first_name\":\"Luca Alberti (102538550)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1764401\",\"wid\":\"f1bdf3ec4a62102e205b984551dd0000\",\"descriptor\":\"Inside Partner Business Manager (Italian - speaking) - Hybrid HT05\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_11\",\"wid\":\"0227dc387a0901268f38556fe1650a39\",\"descriptor\":\"Grade 11\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-spain\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"1\",\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"0\",\"auto_call\":\"0\",\"on_erp_listing\":\"0\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"1551\",\"campaign_id\":\"1084\",\"campaign_title\":\"Advisor II, B2B Sales R1764410\",\"campaign_type\":\"job_application\",\"job_title\":\"Account Manager (English -speaking) Hybrid HT05\",\"street\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"address\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"postal_code\":\"8020\",\"region\":null,\"country\":\"Spain\",\"short_description\":\"The Advisor II, B2B Sales position interfaces with customers via inbound calls, outbound calls, or through the Internet for the purpose of selling products and services. This position is responsible for processing customer orders and sales; providing\/receiving information; selling client products\/service as well as providing basic customer service support.\",\"long_description\":\"<p><b><span style=\\\"font-size:inherit\\\"><br \/>Experience the power of a game-changing career\u00a0<\/span><\/b>\u00a0<\/p><br \/><p style=\\\"color:!important\\\">Want to be part of an innovative and growing team? We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries.\u00a0<\/p><br \/><p style=\\\"color:!important\\\">If you\u2019re looking to grow and be inspired, as a Account Manager <b><span style=\\\"font-size:inherit\\\">in Barcelona (hybrid)<\/span><\/b>, you will be part of our team of game-changers who are powering the brands of the future in the Tech industry.\u00a0\u00a0<\/p><br \/><p style=\\\"color:!important\\\"><b><span style=\\\"font-size:inherit\\\">Career growth and personal development\u00a0<\/span><\/b>\u00a0<\/p><br \/><p style=\\\"color:!important\\\">This is a great opportunity to experience the power of what\u2019s next and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed.\u00a0\u00a0<\/p><br \/><p style=\\\"color:!important\\\"><b><span style=\\\"font-size:inherit\\\">What you will do in this role\u00a0<\/span><\/b>\u00a0<\/p><br \/><p style=\\\"color:!important\\\">In everything we do, we believe in doing right by and for people \u2013 our clients, their customers, our people, our community, and our planet.\u00a0\u00a0<\/p><br \/><p style=\\\"color:!important\\\">As a <b><span style=\\\"font-size:inherit\\\">Account Manager <\/span><\/b>in our team, you will:\u00a0\u00a0<\/p><p style=\\\"color:!important\\\">- Articulate clearly Partner Program value proposition and register new resellers into the program \u00a0<br \/>- Respond in a timely and accurate manner to calls\/e-mails from resellers, routing onwards if appropriate. Drive answer when time need to find appropriate answer \u00a0<br \/>- Provide basic general information on products for inbound and outbound calls or e-mails \u00a0<br \/>- Detect High Business Opportunities \u00a0<br \/>- Act as the main point of entry for telephone contacts generated by partner telemarketing activities and campaigns \u00a0<br \/>- Process callout campaign based on a predefined list of resellers \u00a0<br \/>- Process specific marketing on products and services\u00a0<\/p><br \/><p style=\\\"color:!important\\\"><b><span style=\\\"font-size:inherit\\\">Your qualifications\u00a0<\/span><\/b>\u00a0<\/p><br \/><p style=\\\"color:!important\\\">We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.\u00a0\u00a0<\/p><br \/><p style=\\\"color:!important\\\"><b><span style=\\\"font-size:inherit\\\">Concentrix is a great match if you:\u00a0<\/span><\/b>\u00a0<br \/>- Are native or bilingual in English<\/p><p style=\\\"color:!important\\\">- Have outstanding communication skills (verbal and written) \u00a0<br \/>- Have previous B2B sales experience \u00a0<br \/>- Are positive, goal and target orientated \u00a0<br \/>- Are comfortable speaking with business users at all levels \u00a0<br \/>- Are a strong individual contributor as well as a team player \u00a0<br \/>- Can handle project tasks with minimal direction and supervision \u00a0<br \/>- Are highly organized and detail oriented \u00a0<br \/>- Can prioritize workload.\u00a0\u00a0\u00a0<\/p><br \/><p style=\\\"color:!important\\\">Don\u2019t meet every requirement? No worries. We\u2019re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don\u2019t check every box, we still encourage you to apply. We\u2019ll do our best to match you with the right job, whether it\u2019s this one or another role.\u00a0\u00a0<\/p><br \/><p style=\\\"color:!important\\\"><b><span style=\\\"font-size:inherit\\\">What\u2019s in it for you\u00a0<\/span><\/b>\u00a0<\/p><br \/><p style=\\\"color:!important\\\">- Full-time 39 hours\/week permanent contract: Monday toThursday from 9:30 to18;30h, Friday 9:30 to 17:30<br \/>- Salary 23,400 EUR gross\/year &#43; up to 4100 EUR bonus \/year &#43; private medical insurance<br \/>- Great office location in Barcelona<br \/>- Full paid training on the company and the project you&#39;ll be working on \u00a0<br \/>- Career development programs, specialized courses \u00a0<br \/>\u00a0<\/p><p style=\\\"color:!important\\\"><b><span style=\\\"font-size:inherit\\\">Experience the best version of you!\u00a0\u00a0<\/span><\/b><\/p><br \/><p style=\\\"color:!important\\\">At Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.\u00a0\u00a0<\/p><br \/><p style=\\\"color:!important\\\">If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d\u00a0\u00a0<\/p><br \/><p style=\\\"color:!important\\\"><i><span style=\\\"font-size:inherit\\\">Concentrix is an equal opportunity employer\u00a0\u00a0<\/span><\/i><\/p><br \/><p style=\\\"color:!important\\\"><i><span style=\\\"font-size:inherit\\\">We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.\u00a0<br \/><\/span><\/i>R1764410<\/p>\",\"ats_external_id\":\"R1764410\",\"location\":\"Barcelona, Barcelona\",\"job_type\":\"full_time\",\"salary\":\"1950\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-10-20T01:59:15.916+02:00\",\"created_at\":\"2026-09-15T18:04:22.922+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMDg0?\",\"apply_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMDg0\/apply?\",\"head_count\":\"300\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"B2B Sales\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"organization_reference_id\":\"WES05\"},\"location\":{\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"country\":{\"wid\":\"bd34c524a6a04ae6915f5d96fa086199\",\"iso2\":\"ES\",\"iso3\":\"ESP\",\"descriptor\":\"Spain\",\"iso_numeric\":\"724\"},\"postal_code\":\"8020\",\"primary_location\":{\"id\":\"ES-BAR-SELVA-01\",\"wid\":\"e3ece62c945d101d479c643715ac0000\",\"descriptor\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\"}},\"languages\":[\"English\"],\"recruiter\":{\"email\":{\"address\":\"marcos.berro@concentrix.com\"},\"first_name\":\"Berro, Marcos\"},\"categories\":[{\"descriptor\":\"CF B2B Sales\"}],\"recruiters\":[{\"id\":\"103280942\",\"wid\":\"0d1bd1761a2810077b462c8a1e4d0000\",\"descriptor\":\"Marcos Berro (103280942)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC3365\",\"descriptor\":\"Advisor II, B2B Sales\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-391011\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Barcelona---C-de-la-Selva-de-Mar-129\/Account-Manager--English--speaking--Hybrid-HT05_R1764410\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Barcelona---C-de-la-Selva-de-Mar-129\/Account-Manager--English--speaking--Hybrid-HT05_R1764410\/apply\",\"job_requisition_id\":\"R1764410\"}],\"organizations\":[{\"wid\":\"f9af6d726098012800e86f183c06bbbd\",\"descriptor\":\"COGS (SITE) Production Agent Direct\",\"reference_id\":\"PRODUCAGENT-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"316c85c94489102650ff3a4579550000\",\"descriptor\":\"W0ZZG9 Hpi Coe Ipbm Proximity\",\"reference_id\":\"W0ZZG9\",\"custom_reference_id\":\"W0ZZG9\",\"company_reference_id\":null},{\"wid\":\"f633454b00fc1025fcc7082b8c6b0000\",\"descriptor\":\"25545 - HPINC - 980008577\",\"reference_id\":\"980008577\",\"custom_reference_id\":\"980008577\",\"company_reference_id\":null},{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"custom_reference_id\":null,\"company_reference_id\":\"WES05\"}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"gary.robertson@concentrix.com\"},\"first_name\":\"Gary Graham Cameron Robertson (102538369)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1764410\",\"wid\":\"ce68e8d2cae6102e2166e3ae43e70000\",\"descriptor\":\"Account Manager (English -speaking) Hybrid HT05\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_11\",\"wid\":\"0227dc387a0901268f38556fe1650a39\",\"descriptor\":\"Grade 11\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-spain\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"1\",\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"0\",\"auto_call\":\"0\",\"on_erp_listing\":null,\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"1552\",\"campaign_id\":\"1083\",\"campaign_title\":\"Advisor II, B2B Sales R1764404\",\"campaign_type\":\"job_application\",\"job_title\":\"Inside Partner Sales Representative - (Italian Speaking) - Hybrid - HT05\",\"street\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"address\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"postal_code\":\"8020\",\"region\":\"CATALONIA\",\"country\":\"Spain\",\"short_description\":\"The Advisor II, B2B Sales position interfaces with customers via inbound calls, outbound calls, or through the Internet for the purpose of selling products and services. This position is responsible for processing customer orders and sales; providing\/receiving information; selling client products\/service as well as providing basic customer service support.\",\"long_description\":\"<br \/><p>\u00a0<\/p><p><b>Experience the power of a game-changing career\u00a0<\/b>\u00a0<\/p><p>\u00a0<\/p><p>Want to be part of an innovative and growing team? We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries.\u00a0<\/p><p>If you\u2019re looking to grow and be inspired, as an <b>Inside Partner<\/b> <b>Sales Representative<\/b> in Barcelona (hybrid), you will be part of our team of game-changers who are powering the brands of the future in the Tech industry.\u00a0\u00a0<\/p><p>\u00a0<\/p><p><b>Career growth and personal development\u00a0<\/b>\u00a0<\/p><p>\u00a0<\/p><p>This is a great opportunity to experience the power of what\u2019s next and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed.\u00a0\u00a0<\/p><p>\u00a0<\/p><p><b>What you will do in this role\u00a0<\/b>\u00a0<\/p><p>\u00a0<\/p><p>As a <b>Inside Partner Sales Representative<\/b> in our team, you will:\u00a0\u00a0<\/p><p>\u00a0<\/p><p>- Articulate clearly Partner Program value proposition and register new resellers into the program \u00a0<\/p><p>- Respond in a timely and accurate manner to calls\/e-mails from resellers, routing onwards if appropriate. Drive answer when time need to find appropriate answer \u00a0<\/p><p>- Provide basic general information on products for inbound and outbound calls or e-mails \u00a0<\/p><p>- Detect High Business Opportunities \u00a0<\/p><p>- Act as the main point of entry for telephone contacts generated by partner telemarketing activities and campaigns \u00a0<\/p><p>- Process callout campaign based on a predefined list of resellers \u00a0<\/p><p>- Process specific marketing on products and services\u00a0<\/p><p>\u00a0<\/p><p><b>Your qualifications\u00a0<\/b>\u00a0<\/p><p>\u00a0<\/p><p>We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.\u00a0\u00a0<\/p><p><b>Concentrix is a great match if you:\u00a0<\/b>\u00a0<\/p><p>\u00a0<\/p><p style=\\\"color:#3b3b3b !important\\\">- Native Italian and advanced level of English<\/p><p>- Have outstanding communication skills (verbal and written) \u00a0<\/p><p>- Have previous B2B sales experience \u00a0<\/p><p>- Are positive, goal and target orientated \u00a0<\/p><p>- Are comfortable speaking with business users at all levels \u00a0<\/p><p>- Are a strong individual contributor as well as a team player \u00a0<\/p><p>- Can handle project tasks with minimal direction and supervision \u00a0<\/p><p>- Are highly organized and detail oriented \u00a0<\/p><p>- Can prioritize workload.\u00a0\u00a0\u00a0<\/p><p>\u00a0<\/p><p>Don\u2019t meet every requirement? No worries. We\u2019re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don\u2019t check every box, we still encourage you to apply. We\u2019ll do our best to match you with the right job, whether it\u2019s this one or another role.\u00a0\u00a0<\/p><p>\u00a0<\/p><p><b>What\u2019s in it for you\u00a0<\/b>\u00a0<\/p><p>\u00a0<\/p><p>We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. That\u2019s why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for our teams, our customers, and YOU.\u00a0\u00a0<\/p><p>\u00a0<\/p><p>In this role, we offer benefits that help support your unique lifestyle:\u00a0\u00a0<\/p><p>\u00a0<\/p><p style=\\\"color:#3b3b3b !important\\\">- Full time 39 hours\/week permanent contract: Monday to Friday from 09:00 - 18:00<\/p><p style=\\\"color:#3b3b3b !important\\\">- Salary 21.600 euros gross\/year &#43; up to 4.300 euros gross\/year in bonus &#43; private medical insurance<\/p><p>- Great office location in Barcelona, with hybrid work model<\/p><p style=\\\"color:#3b3b3b !important\\\">- Full paid training about the company and the project you will be working on\u00a0<\/p><p style=\\\"color:#3b3b3b !important\\\">- Career development program and specialized courses\u00a0<\/p><p style=\\\"color:#3b3b3b !important\\\">\u00a0<\/p><p>Experience the best version of you!\u00a0\u00a0<\/p><p>At Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.\u00a0\u00a0<\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d\u00a0\u00a0<\/p><p><i>Concentrix is an equal opportunity employer\u00a0\u00a0<\/i><\/p><p><i>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. 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Sp&eacute;cialistes de l'am&eacute;lioration de l'exp&eacute;rience client et de l'optimisation des processus m&eacute;tiers, nous aidons les entreprises &agrave; se transformer et atteindre l'excellence, dans un environnement inclusif, collaboratif et innovant.<\/em><\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Votre mission en tant que Conseiller Client&egrave;le<\/strong><\/p>\\n<ul>\\n<li><strong>Cibler : <\/strong>Contacter des d&eacute;cideurs et des entreprises &agrave; fort potentiel.<\/li>\\n<li><strong>Conseiller : <\/strong>Analyser leurs besoins pour proposer la solution adapt&eacute;e.<\/li>\\n<li><strong>Convaincre : <\/strong>N&eacute;gocier les contrats et conclure les ventes par t&eacute;l&eacute;phone.<\/li>\\n<li><strong>Suivre : <\/strong>Mettre &agrave; jour les dossiers clients et assurer la satisfaction.<\/li>\\n<\/ul>\\n<p><strong>Ce que nous vous offrons:<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>Chez Concentrix, nous faisons de la valorisation de nos talents une priorit&eacute;. Voici les avantages uniques que nous proposons pour reconna&icirc;tre votre contribution :<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>&middot; R&eacute;mun&eacute;ration et avantages :<\/strong><\/p>\\n<ul>\\n<li class=\\\"ewa-rteLine\\\">Prime de langue pour les profils multilingues<\/li>\\n<li class=\\\"ewa-rteLine\\\">Primes de performance<\/li>\\n<li class=\\\"ewa-rteLine\\\">Prime de r&eacute;gularit&eacute; &agrave; partir du 12 mois<\/li>\\n<li class=\\\"ewa-rteLine\\\">Prime sp&eacute;ciale A&iuml;d El Adha<\/li>\\n<li class=\\\"ewa-rteLine\\\">Horaires flexibles avec possibilit&eacute; de t&eacute;l&eacute;travail apr&egrave;s int&eacute;gration<\/li>\\n<li class=\\\"ewa-rteLine\\\">Acc&egrave;s gratuit &agrave; la salle de sport<\/li>\\n<li class=\\\"ewa-rteLine\\\">Transport assur&eacute;<\/li>\\n<\/ul>\\n<p><strong>&middot; Avantages sociaux :<\/strong><\/p>\\n<ul>\\n<li class=\\\"ewa-rteLine\\\">Assurance sant&eacute; avantageuse + CNSS\/AMO<\/li>\\n<li class=\\\"ewa-rteLine\\\">Retraite compl&eacute;mentaire apr&egrave;s un an<\/li>\\n<\/ul>\\n<p><strong>&middot; Conditions de travail optimales :<\/strong><\/p>\\n<p>o Une formation initiale et continue.<\/p>\\n<p>o Un environnement de travail valorisant la qualit&eacute; de vie au travail.<\/p>\\n<p>o Des perspectives d&rsquo;&eacute;volution professionnelle.<\/p>\\n<p>&nbsp;<\/p>\\n<p><u><strong>Le profil recherch&eacute;:<\/strong><\/u><\/p>\\n<p>Rejoins-nous si :<\/p>\\n<ul>\\n<li>Tu as une exp&eacute;rience confirm&eacute;e dans la t&eacute;l&eacute;vente<\/li>\\n<li>Tu as une app&eacute;tence commerciale<\/li>\\n<li>Tu maitrise la langue fran&ccedil;aise<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<ul>\\n<li>Pas d&rsquo;exp&eacute;rience ? Pas de probl&egrave;me !<\/li>\\n<\/ul>\\n<p>Nous t&rsquo;invitons tout de m&ecirc;me &agrave; postuler, nos charg&eacute;s de recrutement prendront contact avec toi pour te proposer une offre adapt&eacute;e &agrave; ton profil.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Notre processus de recrutement:<\/strong><\/p>\\n<p>1. Pr&eacute;qualification t&eacute;l&eacute;phonique : une premi&egrave;re discussion avec un membre de l'&eacute;quipe recrutement pour valider les pr&eacute;requis du poste.<\/p>\\n<p>En pr&eacute;sentiel :<\/p>\\n<p>2. Pr&eacute;sentation collective, r&eacute;ponse &agrave; vos questions et passations de tests &eacute;crits (fran&ccedil;ais et informatique)<\/p>\\n<p>3. Entretien individuel (30 minutes) : une discussion approfondie avec un membre de notre &eacute;quipe recrutement pour valider vos comp&eacute;tences et aligner vos ambitions avec notre culture.<\/p>\\n<p>&nbsp;<\/p>\\n<p>Pr&ecirc;t(e) &agrave; relever ce d&eacute;fi ? Rejoignez l&rsquo;aventure Concentrix, l&agrave; o&ugrave; innovation et satisfaction client se rencontrent ! \ud83d\ude80<\/p>\",\"ats_external_id\":\"MA-1466\",\"location\":\"Rabat, Rabat\",\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":\"\",\"salary_currency\":null,\"updated_at\":\"2026-10-21T01:59:13.665+02:00\",\"created_at\":\"2026-09-15T17:57:51.769+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNDY2?\",\"apply_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNDY2\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"fr\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-france\",\"internal_job_listing\":\"1\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"7\",\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"1\",\"auto_call\":\"0\",\"on_erp_listing\":\"1\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"2\",\"campaign_id\":\"1736\",\"campaign_title\":\"Avalon - SP\",\"campaign_type\":\"job_application\",\"job_title\":\"Atendimento de Suporte T\u00e9cnico por VOZ| Ingl\u00eas A2+ | Empresa de aparelhos de Tec\",\"street\":\"BRA Sao Paulo - Agua Branca\",\"address\":\"BRA Sao Paulo - Agua Branca\",\"city\":\"Sao Paulo\",\"state\":\"S\u00e3o Paulo\",\"postal_code\":\"05001-000\",\"region\":\"S\u00e3o Paulo\",\"country\":\"Brazil\",\"short_description\":\"The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<p>Transforme desafios tecnol\u00f3gicos em experi\u00eancias que fazem a diferen\u00e7a<\/p><p>Oportunidade presencial para quem quer atuar com suporte t\u00e9cnico por voz, tecnologia e experi\u00eancia do cliente em uma empresa desenvolvedora de aparelhos tecnol\u00f3gicos.<\/p><div>Sua jornada como game-changer come\u00e7a aqui<\/div><p>Voc\u00ea \u00e9 apaixonado por ajudar pessoas, tem familiaridade com tecnologia e quer fazer parte de uma empresa global que valoriza o seu crescimento? Ent\u00e3o essa oportunidade pode ser para voc\u00ea.<br \/><br \/>Na <b>Concentrix<\/b>, grandes experi\u00eancias come\u00e7am com pessoas. Cada intera\u00e7\u00e3o \u00e9 uma oportunidade de ouvir, compreender necessidades e oferecer suporte com empatia, clareza e foco em solu\u00e7\u00e3o.<br \/><br \/>Nesta oportunidade, voc\u00ea atuar\u00e1 com <b>atendimento receptivo de suporte t\u00e9cnico por voz<\/b> para clientes de uma empresa desenvolvedora de aparelhos tecnol\u00f3gicos.<br \/><br \/>O ingl\u00eas <b>A2&#43;<\/b> ser\u00e1 utilizado apenas para leitura e escrita, enquanto sua comunica\u00e7\u00e3o em portugu\u00eas ser\u00e1 essencial para construir uma experi\u00eancia humanizada em cada contato.<br \/><br \/>Mais do que esclarecer d\u00favidas, voc\u00ea poder\u00e1 desenvolver sua experi\u00eancia com tecnologia, atendimento e utiliza\u00e7\u00e3o de diferentes sistemas, construindo novas possibilidades para sua carreira como <b>game-changer<\/b>.<\/p><p><\/p><div>Conhe\u00e7a a oportunidade<\/div><div>Agente de Suporte T\u00e9cnico por Voz | Receptivo | Ingl\u00eas A2&#43; | Presencial<\/div><p><b>No seu dia a dia, voc\u00ea ir\u00e1:<\/b><br \/><br \/>\u2022 Realizar atendimento receptivo de suporte t\u00e9cnico por voz.<br \/>\u2022 Compreender d\u00favidas e necessidades para orientar a melhor solu\u00e7\u00e3o poss\u00edvel.<br \/>\u2022 Apoiar clientes com empatia, clareza e comunica\u00e7\u00e3o humanizada.<br \/>\u2022 Utilizar conhecimentos de ingl\u00eas A2&#43; para leitura e escrita.<br \/>\u2022 Registrar informa\u00e7\u00f5es em sistema com precis\u00e3o e aten\u00e7\u00e3o aos detalhes.<br \/>\u2022 Utilizar diferentes sistemas e ferramentas simultaneamente.<br \/>\u2022 Contribuir para uma experi\u00eancia positiva e resolutiva em cada intera\u00e7\u00e3o.<br \/>\u2022 Trabalhar em parceria com o time para garantir qualidade, colabora\u00e7\u00e3o e melhoria cont\u00ednua.<br \/>\u2022 Desenvolver novas habilidades em um ambiente conectado \u00e0 tecnologia e focado em pessoas.<\/p><p><\/p><div>POTENCIAL DE GANHOS MENSAIS<\/div><div>At\u00e9 R$ 2.402,20*<\/div><div>Valor considerando o sal\u00e1rio fixo de R$ 2.002,20* e a remunera\u00e7\u00e3o vari\u00e1vel de at\u00e9 R$ 400,00, conforme os resultados, crit\u00e9rios e regras da opera\u00e7\u00e3o.<\/div><p><\/p><div>Remunera\u00e7\u00e3o e jornada<\/div><p><b>Sal\u00e1rio fixo<\/b><br \/>R$ 2.002,20*<b>Remunera\u00e7\u00e3o vari\u00e1vel<\/b><br \/>At\u00e9 R$ 400,00<\/p><p><b>Escala<\/b><br \/>6x1, com folgas fixas aos domingos<b>Hor\u00e1rios de trabalho<\/b><br \/>08h00 \u00e0s 14h20 ou 14h20 \u00e0s 20h40<\/p><p><b>Treinamento remunerado<\/b><br \/>08h00 \u00e0s 14h20 ou 14h20 \u00e0s 20h40<b>Modelo de trabalho<\/b><br \/>Presencial<\/p><p><\/p><div>Benef\u00edcios para apoiar sua jornada<\/div><div>Na Concentrix, queremos que voc\u00ea tenha suporte para cuidar do seu bem-estar, apoiar sua fam\u00edlia, continuar aprendendo e construir novas possibilidades para sua carreira.<\/div><p><b>Mais praticidade para sua rotina<\/b><br \/>\u2022 VA\/VR no valor de R$ 10,60*.<br \/>\u2022 Vale-transporte* por meio de roteiriza\u00e7\u00e3o, com desconto salarial de 6%.<br \/><br \/><b>Cuidado com voc\u00ea e sua fam\u00edlia<\/b><br \/>\u2022 Assist\u00eancia m\u00e9dica e odontol\u00f3gica*, com ades\u00e3o opcional.<br \/>\u2022 Seguro de vida*, sem desconto salarial.<br \/>\u2022 Aux\u00edlio creche ou bab\u00e1* no valor de R$ 273,00.<br \/>\u2022 Wellhub*, com ades\u00e3o opcional.<br \/><br \/><b>Aprendizado e novas possibilidades<\/b><br \/>\u2022 Parcerias com at\u00e9 80% de desconto em faculdades e escolas de idiomas.<br \/>\u2022 Plano de carreira com possibilidade de candidatura a vagas internas a partir de 3 meses.<br \/>\u2022 Oportunidades para desenvolver habilidades em atendimento, suporte t\u00e9cnico, comunica\u00e7\u00e3o e tecnologia.<br \/><br \/><b>Um ambiente pensado para boas experi\u00eancias<\/b><br \/>\u2022 Ambiente disruptivo, com salas de jogos, TV e muito mais em nossos espa\u00e7os de descompress\u00e3o.<br \/>\u2022 Ambiente colaborativo, conectado \u00e0 tecnologia e ao trabalho em equipe.<\/p><p><\/p><div>O que buscamos em voc\u00ea<\/div><p>\u2022 Ensino m\u00e9dio completo.<br \/>\u2022 Ingl\u00eas A2&#43; somente para leitura e escrita.<br \/>\u2022 Experi\u00eancia com atendimento humanizado por voz.<br \/>\u2022 Boa digita\u00e7\u00e3o.<br \/>\u2022 Habilidade para utilizar sistemas simult\u00e2neos.<br \/>\u2022 Familiaridade com tecnologia.<br \/>\u2022 Boa comunica\u00e7\u00e3o, empatia e foco em solu\u00e7\u00e3o.<br \/>\u2022 Interesse em aprender, crescer e construir uma carreira com a gente.<\/p><p><\/p><div>Como funciona o processo seletivo?<\/div><p>Nosso processo seletivo \u00e9 simples e pensado para conhecer melhor o seu perfil:<br \/><br \/><b>Inscri\u00e7\u00e3o \u2192 Provas e testes obrigat\u00f3rios \u2192 Entrevista \u2192 Fase final<\/b><br \/><br \/>As provas e os testes s\u00e3o essenciais para continuar no processo seletivo. Reserve um momento tranquilo para realiz\u00e1-los com aten\u00e7\u00e3o e siga todas as orienta\u00e7\u00f5es apresentadas.<br \/><br \/>Depois de se inscrever, acompanhe seus canais de contato. Nosso time poder\u00e1 enviar orienta\u00e7\u00f5es por e-mail, telefone ou WhatsApp.<\/p><p><\/p><div>Diversidade que transforma experi\u00eancias<\/div><p>Na Concentrix, acreditamos que diferentes hist\u00f3rias, habilidades e perspectivas ajudam a criar experi\u00eancias ainda melhores.<br \/><br \/>Esta oportunidade tamb\u00e9m est\u00e1 aberta para <b>Pessoas com Defici\u00eancia<\/b>. Trata-se de uma vaga inclusiva, mas n\u00e3o exclusiva. Queremos construir um ambiente acolhedor, diverso e colaborativo, onde cada pessoa possa contribuir com seu potencial.<br \/><br \/>Se precisar de algum recurso de acessibilidade para participar do processo seletivo, informe essa necessidade ao nosso time durante o contato.<br \/><br \/><b>Queremos proporcionar uma experi\u00eancia de sele\u00e7\u00e3o respeitosa, acolhedora e acess\u00edvel.<\/b><\/p><p><\/p><div>Por que dar o pr\u00f3ximo passo com a Concentrix?<\/div><p>Aqui, seu interesse por tecnologia e seu talento para ajudar pessoas podem se transformar em novas habilidades, experi\u00eancias e possibilidades para sua carreira.<br \/><br \/>Voc\u00ea poder\u00e1 desenvolver sua comunica\u00e7\u00e3o, ampliar sua experi\u00eancia com suporte t\u00e9cnico e atuar em um ambiente que conecta pessoas, tecnologia e solu\u00e7\u00f5es.<br \/><br \/>Cada atendimento ser\u00e1 uma oportunidade de aprender, resolver desafios e ajudar a construir uma experi\u00eancia positiva para o cliente.<br \/><br \/><b>Se voc\u00ea quer aprender, evoluir e construir uma carreira com prop\u00f3sito, queremos conhecer voc\u00ea.<\/b><br \/><br \/><b>Candidate-se agora e venha construir sua jornada como game-changer com a Concentrix Brasil.<\/b><\/p><p><\/p><div>Informa\u00e7\u00f5es importantes sobre a posi\u00e7\u00e3o<\/div><p>As declara\u00e7\u00f5es acima t\u00eam como objetivo descrever a natureza geral e o n\u00edvel de trabalho realizado por pessoas designadas para este cargo. Elas n\u00e3o pretendem ser uma lista exaustiva de todas as responsabilidades, deveres e habilidades exigidas do pessoal que trabalha neste cargo.<br \/><br \/>A Concentrix \u00e9 uma empregadora de oportunidades iguais. A Concentrix avalia candidatos qualificados sem considerar ra\u00e7a, cor, religi\u00e3o, g\u00eanero, nacionalidade, idade, orienta\u00e7\u00e3o sexual, identidade ou express\u00e3o de g\u00eanero, status de veterano protegido, status de defici\u00eancia ou qualquer outra caracter\u00edstica legalmente protegida.<\/p><p><\/p><div>Conecte pessoas. Resolva desafios. Impulsione sua carreira.<\/div><div>O real come\u00e7a aqui.<\/div><p><\/p>\",\"ats_external_id\":\"R1764554\",\"location\":\"Sao Paulo, S\u00e3o Paulo\",\"job_type\":\"full_time\",\"salary\":\"2002\",\"salary_type\":\"monthly\",\"salary_currency\":\"BRL\",\"updated_at\":\"2026-10-20T20:59:07.108-03:00\",\"created_at\":\"2026-09-15T17:51:29.426-03:00\",\"latitude\":\"-23.5557714\",\"longitude\":\"-46.6395571\",\"landing_page_url\":\"https:\/\/concentrix-brazil.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNzM2?\",\"apply_url\":\"https:\/\/concentrix-brazil.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNzM2\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":\"permanent\",\"locale\":\"pt\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"language\":[],\"location\":{\"city\":\"Sao Paulo\",\"state\":\"S\u00e3o Paulo\",\"country\":{\"wid\":\"1a29bb1357b240ab99a2fa755cc87c0e\",\"iso2\":\"BR\",\"iso3\":\"BRA\",\"descriptor\":\"Brazil\",\"iso_numeric\":\"76\"},\"postal_code\":\"05001-000\",\"primary_location\":{\"id\":\"BR-SAO-FRANC-01\",\"wid\":\"740544c0a47f017b1e7a8c8f1f11a465\",\"descriptor\":\"BRA Sao Paulo - 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Welcome Bonus Available!\",\"street\":\"\",\"address\":\"\",\"city\":\"Athens\",\"state\":null,\"postal_code\":null,\"region\":null,\"country\":\"Greece\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p><strong>Job Description<\/strong><\/p>\\n<p>We are recruiting a <strong>French-Speaking Technical Sales Specialist<\/strong> for one of our leading global clients in the digital advertising and social media industry. Join our team of #GameChangers in <strong>Athens<\/strong> and use your commercial mindset, technical knowledge, and communication skills to help businesses successfully implement and optimize digital advertising solutions.<\/p>\\n<p><strong>Why join us<\/strong><\/p>\\n<p>Are you passionate about sales, technology, and digital advertising? Do you enjoy understanding customer needs, solving technical challenges, and helping businesses get the most value from digital solutions?<\/p>\\n<p>Then join our multicultural team of #GameChangers at Concentrix Greece and use your technical sales and communication skills in <strong>French<\/strong>.<\/p>\\n<p>In this role, you will work closely with advertisers to understand their business and technical requirements, recommend the right solutions, and support them from decision through activation and optimization. You will combine commercial awareness with technical expertise to ensure solutions are not only sold, but successfully implemented and adopted to deliver measurable results.<\/p>\\n<p><strong>What you&rsquo;ll be doing:<\/strong><\/p>\\n<ul>\\n<li>\\n<p>Understand advertiser requirements through consultative discussions, technical questioning, and data-led analysis<\/p>\\n<\/li>\\n<li>\\n<p>Identify customer pain points and map them to appropriate products, features, configurations, and digital advertising solutions<\/p>\\n<\/li>\\n<li>\\n<p>Support advertisers throughout the solution journey, including activation, implementation, optimization, and ongoing improvements<\/p>\\n<\/li>\\n<li>\\n<p>Identify technical dependencies, operational constraints, and readiness gaps that may affect successful solution deployment<\/p>\\n<\/li>\\n<li>\\n<p>Recommend solutions based on functionality, scalability, performance impact, and return on advertising spend<\/p>\\n<\/li>\\n<li>\\n<p>Support customers in complex solution environments, including multi-solution adoption and integrations<\/p>\\n<\/li>\\n<li>\\n<p>Identify potential risks, mitigation actions, and optimization opportunities to improve advertiser success<\/p>\\n<\/li>\\n<li>\\n<p>Drive revenue growth through solution adoption, optimization, and expansion<\/p>\\n<\/li>\\n<li>\\n<p>Help advertisers unlock additional value through advanced features, automation, and additional capabilities<\/p>\\n<\/li>\\n<li>\\n<p>Build credibility as a trusted solutions advisor and recommend the most suitable configuration based on customer needs<\/p>\\n<\/li>\\n<li>\\n<p>Balance customer outcomes with commercial and performance targets<\/p>\\n<\/li>\\n<li>\\n<p>Support hands-on campaign activation, configuration changes, and troubleshooting<\/p>\\n<\/li>\\n<li>\\n<p>Use CRM systems, performance dashboards, reporting tools, and campaign optimization platforms to track activity and results<\/p>\\n<\/li>\\n<li>\\n<p>Explain technical concepts, solution requirements, inputs, outputs, and limitations clearly to customers<\/p>\\n<\/li>\\n<li>\\n<p>Provide accurate and efficient written and verbal communication that supports fast and confident implementation<\/p>\\n<\/li>\\n<li>\\n<p>Stay up to date with new products, platform developments, technical best practices, and digital advertising trends<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>Requirements:<\/strong><\/p>\\n<ul>\\n<li>\\n<p>Minimum <strong>12 months of proven technical sales experience<\/strong>, preferably within digital advertising, technology, SaaS, B2B sales, account management, or a similar commercial environment<\/p>\\n<\/li>\\n<li>\\n<p><strong>Native or near-native level of French<\/strong><\/p>\\n<\/li>\\n<li>\\n<p><strong>Fluent English<\/strong><\/p>\\n<\/li>\\n<li>\\n<p>Strong technical consultative selling skills<\/p>\\n<\/li>\\n<li>\\n<p>Ability to understand customer requirements through structured questioning and data-led analysis<\/p>\\n<\/li>\\n<li>\\n<p>Good understanding of digital advertising platforms, performance metrics, targeting, and campaign optimization<\/p>\\n<\/li>\\n<li>\\n<p>Ability to translate customer challenges into suitable technical solutions, products, features, or configurations<\/p>\\n<\/li>\\n<li>\\n<p>Comfortable explaining technical solutions, including setup requirements, functionality, limitations, and expected outcomes<\/p>\\n<\/li>\\n<li>\\n<p>Experience supporting solution implementation, activation, configuration changes, or troubleshooting<\/p>\\n<\/li>\\n<li>\\n<p>Strong commercial mindset with a focus on customer results and revenue growth<\/p>\\n<\/li>\\n<li>\\n<p>Ability to identify upselling, optimization, and solution expansion opportunities<\/p>\\n<\/li>\\n<li>\\n<p>Strong analytical and problem-solving skills<\/p>\\n<\/li>\\n<li>\\n<p>Excellent verbal and written communication skills<\/p>\\n<\/li>\\n<li>\\n<p>Ability to simplify technical concepts and explain them clearly to customers<\/p>\\n<\/li>\\n<li>\\n<p>Comfortable using CRM systems, performance dashboards, reporting tools, and campaign management platforms<\/p>\\n<\/li>\\n<li>\\n<p>Ability to work effectively in a fast-paced and technically evolving sales environment<\/p>\\n<\/li>\\n<li>\\n<p>Resilient, adaptable, and results-oriented<\/p>\\n<\/li>\\n<li>\\n<p>Strong customer-focused and consultative mindset<\/p>\\n<\/li>\\n<li>\\n<p>Collaborative team player with a professional and delivery-oriented approach<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>What we offer:<\/strong><\/p>\\n<ul>\\n<li>Welcome bonus of 1000&euro;<\/li>\\n<li>\\n<p>Indefinite contract<\/p>\\n<\/li>\\n<li>\\n<p>Competitive remuneration package (14 Salaries\/year)<\/p>\\n<\/li>\\n<li>\\n<p>Monthly performance bonus<\/p>\\n<\/li>\\n<li>\\n<p>Daily meal voucher in Up Hellas Mastercard<\/p>\\n<\/li>\\n<li>\\n<p>Private health insurance + Dental Care<\/p>\\n<\/li>\\n<li>\\n<p>Opportunities for international Career through the Concentrix International Mobility program<\/p>\\n<\/li>\\n<li>\\n<p>Employee events<\/p>\\n<\/li>\\n<li>\\n<p>Free gym, well-being activities, and a rooftop cinema with Acropolis views<\/p>\\n<\/li>\\n<li>\\n<p>Enjoy with your co-workers your lunch break at our new Restaurant<\/p>\\n<\/li>\\n<\/ul>\\n<p>You appreciate our values of recognition, integrity, unity, and commitment, and you are eager to create the \\\"wow\\\" too. 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We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries.\u00a0<\/p><p><\/p><p>If\u00a0you\u2019re\u00a0looking to grow and be inspired, as a\u00a0<b>Fashion Support Consultant in Barcelona\u00a0(on-site),<\/b>\u00a0you will be part of our team of\u00a0game-changers\u00a0who are powering the brands of the future in tech, finance, travel, fashion, healthcare, and more.\u00a0<\/p><p><\/p><p><b>Career growth and personal development<\/b>\u00a0<\/p><p><\/p><p>We\u2019ll\u00a0give you all the training,\u00a0cutting-edge\u00a0technologies, and the continuing support\u00a0you\u2019ll\u00a0need to succeed. At Concentrix,\u00a0there\u2019s\u00a0a real career and personal growth potential. In fact, about 80% of our managers and leaders have been promoted from within!\u00a0That\u2019s\u00a0why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career\u00a0you\u2019ve\u00a0always envisioned.\u00a0<\/p><p><\/p><p><b>What you will do in this role<\/b>\u00a0<\/p><p><\/p><p>As a Fashion Support Consultant\u00a0on our team, you will:<\/p><p>- Take incoming customer calls (via telephone, email, voicemail, chats, or other automated alerts) and solve users\u2019 demands.\u00a0<\/p><p>- Log call details onto call management systems and provide response and resolution within SLA.\u00a0<\/p><p>-\u00a0Maintain\u00a0service and product knowledge and\u00a0expertise\u00a0associated with applications specific to individual customers.\u00a0<\/p><p>- Escalate potential service issues initially with Mentor. To follow all the processes and procedures of the project.\u00a0<\/p><p>- Understand and\u00a0comply with\u00a0administrative duties\u00a0<\/p><p><\/p><p><b>Your qualifications\u00a0<\/b>\u00a0<\/p><p><\/p><p>Concentrix is a great match if you:\u00a0<\/p><p>- Are proficient or bilingual in Catalan and Spanish<\/p><p>- Have customer care skills \u2013 ability to listen to and understand the customers\u2019 need\u00a0<\/p><p>- Can take ownership of, and progress calls to resolution or to escalate call to resolution\u00a0<\/p><p>- Have\u00a0excellent communication skills and adaptability\u00a0<\/p><p>- Working knowledge of IT Platform, equipment, and applications: Windows\/MS Office\/ internet configuration is a plus\u00a0<\/p><p>\u00a0\u00a0<\/p><p>If you feel you\u00a0don\u2019t\u00a0check every box, we encourage you to apply anyway.\u00a0We&#39;ll\u00a0do our best to match you with the right job, whether\u00a0it\u2019s\u00a0this or another role.\u00a0<\/p><p><\/p><p><b>What\u2019s\u00a0in it for you<\/b>\u00a0<\/p><p><\/p><p>- Part-time\u00a0temporary contract: Monday to Friday 14:00 to 18:00<\/p><p>- Salary <span>9.026 \u20ac <\/span> euros gross\/year &#43; up to 1,200 euros gross\/year in bonus\u00a0<\/p><p>- Central location in Barcelona<\/p><p>- Full paid training on the company and the project\u00a0you&#39;ll\u00a0be working on\u00a0<\/p><p>- Career development programs, specialized courses, and language classes\u00a0\u00a0<\/p><p><\/p><p><b>Experience the best version of you!<\/b>\u00a0<\/p><p><\/p><p>At Concentrix, we invest in our\u00a0game-changers\u00a0because we know that when our people thrive, our clients and their customers thrive.\u00a0<\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. 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The global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent. Join us and be part of this journey towards greater opportunities and brighter futures.<\/p><p>Our game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as &#34;World&#39;s Best Workplaces,&#34; \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.<\/p><p>Join us and be part of this journey towards greater opportunities and brighter futures.<\/p><p><\/p><p>Concentrix is\u00a0seeking\u00a0an experienced, commercially minded Marketing Manager to lead marketing for our global AI Data Services &amp; Trust &amp; Safety Practice.\u00a0<\/p><p>This role will\u00a0be responsible for\u00a0developing and executing the Practice marketing strategy, building awareness of our capabilities, engaging priority clients and prospects, supporting Sales and Business Development, and\u00a0demonstrating\u00a0measurable\u00a0contribution\u00a0to pipeline and revenue.\u00a0<\/p><p>Reporting directly to the GVP of AI Data Services &amp; Trust &amp; Safety, the Marketing Manager will own the Practice marketing budget and work closely with Concentrix Corporate Marketing, Demand Generation, Sales, Business Development, Practice\u00a0leadership\u00a0and subject-matter experts.\u00a0<\/p><p>The ideal candidate combines B2B marketing strategy, events, demand generation, content development, thought leadership, social media, account-based\u00a0marketing\u00a0and marketing analytics. This is a hands-on role for someone who can develop the strategy, mobilize internal resources, execute\u00a0programs,\u00a0and measure their commercial impact.<\/p><p><\/p><p><\/p><p><b>What you will do in this role<\/b><\/p><p>In everything we do, we believe in doing right by and for people \u2013 our clients, their customers, our people, our community, and our planet.<\/p><p><b>Practice Marketing Strategy &amp; Budget<\/b>\u00a0<\/p><ul><li><p>Develop and manage the annual and quarterly marketing strategy for the AI Data Services &amp; Trust &amp; Safety Practice, aligned to growth priorities, target accounts and revenue\u00a0objectives.\u00a0<\/p><\/li><\/ul><ul><li><p>Translate Practice priorities into integrated marketing campaigns across events, content, social media, demand generation, targeted outreach,\u00a0sponsorships\u00a0and sales enablement.\u00a0<\/p><\/li><\/ul><ul><li><p>Own the Practice marketing budget, including planning, allocation,\u00a0tracking\u00a0and recommendations for\u00a0optimizing\u00a0spend based on measurable results.\u00a0<\/p><\/li><\/ul><ul><li><p>Evaluate potential investments across conferences, owned events, associations, lead-generation platforms, sponsored content, paid\u00a0campaigns,\u00a0and other marketing channels.\u00a0<\/p><\/li><\/ul><ul><li><p>Stay current on developments across AI, AI training, data services, AI\u00a0safety\u00a0and Trust &amp; Safety to\u00a0identify\u00a0emerging marketing opportunities and areas where Concentrix can\u00a0establish\u00a0a differentiated point of view.\u00a0<\/p><\/li><\/ul><p><b>Events, Demand Generation &amp; Account-Based Marketing<\/b>\u00a0<\/p><ul><li><p>Develop and execute marketing strategies for third-party conferences, Concentrix-hosted events, executive roundtables, networking events, webinars, client\u00a0events\u00a0and internal sector events.\u00a0<\/p><\/li><\/ul><ul><li><p>Recommend where the Practice should attend, sponsor, speak, host\u00a0meetings\u00a0or create adjacent events based on audience quality and business potential.\u00a0<\/p><\/li><\/ul><ul><li><p>Build target-account and invitation lists in partnership with Sales and Business Development for Practice-owned events and strategic conferences.\u00a0<\/p><\/li><\/ul><ul><li><p>Develop compelling invitation campaigns through email, LinkedIn, social\u00a0media\u00a0and other targeted outreach to drive attendance from relevant executives and\u00a0decision-makers.\u00a0<\/p><\/li><\/ul><ul><li><p>Coordinate event messaging, branding, collateral, speakers, attendee communications, executive\u00a0meetings\u00a0and follow-up.\u00a0<\/p><\/li><\/ul><ul><li><p>Build post-event engagement and nurture programs that convert attendees, registrants and priority prospects into meetings and sales opportunities.\u00a0<\/p><\/li><\/ul><ul><li><p>Support account-based marketing programs designed to reach multiple stakeholders across priority organizations, including leaders in AI, data, product, engineering, operations, Trust &amp;\u00a0Safety\u00a0and other relevant functions.\u00a0<\/p><\/li><\/ul><ul><li><p>Partner with Concentrix Demand Generation teams to create campaigns that generate and nurture qualified demand for Practice services.\u00a0<\/p><\/li><\/ul><p><b>Content, Thought Leadership &amp; Social Media<\/b>\u00a0<\/p><ul><li><p>Develop and manage an ongoing content and thought-leadership strategy covering AI Data Services, AI model development and evaluation, AI safety, Trust &amp;\u00a0Safety\u00a0and emerging market trends.\u00a0<\/p><\/li><\/ul><ul><li><p>Write blogs, articles, executive perspectives,\u00a0newsletters\u00a0and other content directly, or engage Practice subject-matter experts and other contributors where\u00a0appropriate.\u00a0<\/p><\/li><\/ul><ul><li><p>Interview Practice executives and SMEs and translate complex technical or operational topics into clear, compelling market-facing content.\u00a0<\/p><\/li><\/ul><ul><li><p>Identify\u00a0opportunities for contributed articles, sponsored content, industry publications, webinars, panels,\u00a0podcasts\u00a0and speaking engagements.\u00a0<\/p><\/li><\/ul><ul><li><p>Build a structured thought-leadership program for Practice leaders, including LinkedIn posts, executive commentary, presentation\u00a0concepts\u00a0and market POVs.\u00a0<\/p><\/li><\/ul><ul><li><p>Own the ongoing content strategy for\u00a0the Practice&#39;s\u00a0LinkedIn presence,\u00a0maintaining\u00a0a consistent weekly and monthly publishing cadence.\u00a0<\/p><\/li><\/ul><ul><li><p>Create a balanced mix of market insights, thought leadership, event promotion, client outcomes, capabilities, employee\u00a0expertise\u00a0and industry commentary.\u00a0<\/p><\/li><\/ul><ul><li><p>Track social and content performance, including audience growth, engagement, traffic, conversions and resulting commercial opportunities.\u00a0<\/p><\/li><\/ul><p><b>Marketing Collateral, Case Studies &amp; Sales Enablement<\/b>\u00a0<\/p><ul><li><p>Lead development and maintenance of high-quality internal and external marketing collateral supporting AI Data Services and Trust &amp; Safety.\u00a0<\/p><\/li><\/ul><ul><li><p>Create capability overviews, one-pagers, presentations, solution briefs, use-case materials, infographics, executive POVs, event materials and other sales-enablement assets.\u00a0<\/p><\/li><\/ul><ul><li><p>Develop targeted content for specific industries, buyer groups, client\u00a0challenges\u00a0and emerging AI use cases.\u00a0<\/p><\/li><\/ul><ul><li><p>Partner with Sales and Business Development to\u00a0identify\u00a0gaps in the materials\u00a0required\u00a0to support client conversations and prospect engagement.\u00a0<\/p><\/li><\/ul><ul><li><p>Establish and manage a pipeline of potential client case studies and proof points.\u00a0<\/p><\/li><\/ul><ul><li><p>Work with delivery teams and account leaders to\u00a0identify\u00a0engagements with measurable outcomes that can be developed into client stories,\u00a0testimonials\u00a0or anonymized case studies.\u00a0<\/p><\/li><\/ul><ul><li><p>Maintain an organized and current repository of Practice marketing and sales assets.\u00a0<\/p><\/li><\/ul><p><b>Corporate Marketing &amp; Internal Practice Marketing<\/b>\u00a0<\/p><ul><li><p>Serve as the primary marketing liaison between the Practice and Concentrix Corporate Marketing, Demand Generation,\u00a0Communications\u00a0and related teams.\u00a0<\/p><\/li><\/ul><ul><li><p>Ensure Practice priorities are represented within broader Concentrix campaigns and marketing programs.\u00a0<\/p><\/li><\/ul><ul><li><p>Develop internal communications and enablement materials that help Concentrix sellers and account leaders understand AI Data Services and Trust &amp; Safety capabilities, market opportunities, proof\u00a0points\u00a0and available assets.\u00a0<\/p><\/li><\/ul><ul><li><p>Support internal sector meetings, leadership events and client-attended forums where the Practice has an opportunity to build awareness or generate opportunities.\u00a0<\/p><\/li><\/ul><ul><li><p>Identify\u00a0opportunities for broader external visibility through analyst engagement, awards, industry associations, executive\u00a0networks\u00a0and relevant media channels.\u00a0<\/p><\/li><\/ul><p><b>Marketing Analytics, Pipeline Attribution &amp; ROI<\/b>\u00a0<\/p><ul><li><p>Own measurement and reporting for Practice marketing activity and provide clear monthly and quarterly updates to Practice leadership.\u00a0<\/p><\/li><\/ul><ul><li><p>Establish consistent tracking for events, campaigns, content, social media, memberships, sponsored\u00a0programs\u00a0and other marketing investments.\u00a0<\/p><\/li><\/ul><ul><li><p>Track metrics including target-account engagement, event registrations and attendance, meetings generated, leads, opportunities, pipeline created, pipeline influenced and closed-won revenue.\u00a0<\/p><\/li><\/ul><ul><li><p>Measure the effectiveness and ROI of individual events, campaigns,\u00a0platforms\u00a0and marketing investments.\u00a0<\/p><\/li><\/ul><ul><li><p>Work with Sales and Business Development to\u00a0maintain\u00a0effective lead\u00a0routing, campaign\u00a0attribution\u00a0and follow-up.\u00a0<\/p><\/li><\/ul><ul><li><p>Use performance data to recommend adjustments to marketing strategy, channel\u00a0mix\u00a0and budget allocation.\u00a0<\/p><\/li><\/ul><ul><li><p>Ensure marketing reporting demonstrates not only activity and engagement, but marketing&#39;s contribution to Practice growth.\u00a0<\/p><\/li><\/ul><p><\/p><p><b>Your qualifications <\/b><\/p><p>We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.<\/p><p>Concentrix is a great match if you have:<\/p><ul><li><p>5&#43; years of progressive B2B marketing experience, ideally within technology, artificial intelligence, professional services, outsourcing, digital services,\u00a0SaaS\u00a0or another complex enterprise-services\u00a0environment.\u00a0<\/p><\/li><\/ul><ul><li><p>Demonstrated experience developing and executing integrated B2B marketing strategies.\u00a0<\/p><\/li><\/ul><ul><li><p>Strong experience with event marketing, demand\u00a0generation\u00a0and targeted account engagement.\u00a0<\/p><\/li><\/ul><ul><li><p>Experience partnering closely with enterprise Sales and Business Development teams.\u00a0<\/p><\/li><\/ul><ul><li><p>Excellent writing,\u00a0editing\u00a0and storytelling skills with the ability to translate complex subject matter into compelling executive-level content.\u00a0<\/p><\/li><\/ul><ul><li><p>Experience developing blogs, thought leadership, case studies, presentations, sales\u00a0collateral\u00a0and\u00a0social-media\u00a0content.\u00a0<\/p><\/li><\/ul><ul><li><p>Strong understanding of LinkedIn and B2B\u00a0social-media\u00a0marketing.\u00a0<\/p><\/li><\/ul><ul><li><p>Demonstrated experience measuring campaign performance, marketing attribution, pipeline\u00a0contribution\u00a0and return on investment.\u00a0<\/p><\/li><\/ul><ul><li><p>Experience managing marketing budgets, vendors, agencies,\u00a0publishers\u00a0or external partners.\u00a0<\/p><\/li><\/ul><ul><li><p>Strong\u00a0project-management\u00a0skills and ability to manage multiple concurrent campaigns,\u00a0events\u00a0and deadlines.\u00a0<\/p><\/li><\/ul><ul><li><p>Comfort working directly with senior executives and\u00a0subject-matter\u00a0experts.\u00a0<\/p><\/li><\/ul><ul><li><p>Ability to\u00a0operate\u00a0effectively within a large global organization and influence stakeholders across multiple functions.\u00a0<\/p><\/li><\/ul><ul><li><p>Strong intellectual curiosity and willingness to rapidly develop\u00a0expertise\u00a0in AI Data Services and Trust &amp; Safety.\u00a0<\/p><\/li><\/ul><ul><li><p>Bachelor&#39;s degree in marketing, communications, business or a related field, or equivalent professional experience.\u00a0<\/p><\/li><\/ul><p><b>Preferred Qualifications<\/b>\u00a0<\/p><ul><li><p>Experience marketing AI, machine learning, data, Trust &amp; Safety, digital\u00a0platforms\u00a0or related technology services.\u00a0<\/p><\/li><\/ul><ul><li><p>Experience marketing complex managed services or outsourcing solutions to large enterprises and technology companies.\u00a0<\/p><\/li><\/ul><ul><li><p>Experience with account-based marketing, CRM campaign\u00a0attribution\u00a0and marketing automation.\u00a0<\/p><\/li><\/ul><ul><li><p>Experience developing executive thought leadership and supporting external speaking opportunities.\u00a0<\/p><\/li><\/ul><ul><li><p>Experience managing global marketing programs across the United States, United\u00a0Kingdom\u00a0and other international markets.\u00a0<\/p><\/li><\/ul><p><b>What Success Looks Like<\/b>\u00a0<\/p><p>The successful Marketing Manager will help the Practice:\u00a0<\/p><ul><li><p>Increase awareness and understanding of Concentrix AI Data Services and Trust &amp; Safety among priority audiences.\u00a0<\/p><\/li><\/ul><ul><li><p>Build engagement within strategic target accounts.\u00a0<\/p><\/li><\/ul><ul><li><p>Generate qualified meetings,\u00a0leads\u00a0and opportunities through marketing\u00a0activity.\u00a0<\/p><\/li><\/ul><ul><li><p>Demonstrate measurable\u00a0pipeline\u00a0and revenue\u00a0contribution\u00a0from events and campaigns.\u00a0<\/p><\/li><\/ul><ul><li><p>Improve the return generated from the Practice marketing budget.\u00a0<\/p><\/li><\/ul><ul><li><p>Establish a consistent and credible thought-leadership presence in the market.\u00a0<\/p><\/li><\/ul><ul><li><p>Maintain high-quality, current collateral and client proof points that support Sales and Business Development.\u00a0<\/p><\/li><\/ul><ul><li><p>Provide clear visibility\u00a0into\u00a0marketing performance through disciplined monthly and quarterly reporting.\u00a0<\/p><\/li><\/ul><p><\/p><p>The position will require periodic travel for industry conferences, client events, executive roundtables, Concentrix\u00a0meetings\u00a0and other Practice marketing activities.\u00a0<\/p><p><\/p><p><\/p><p><b>What\u2019s in it for you<\/b><\/p><p>We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW.<\/p><p>In this role, we offer benefits that help support your unique lifestyle:<\/p><ul><li><p>\u00a0\u00a0Full time position<\/p><\/li><li><p>\u00a0\u00a0Remote working \u00a0<\/p><\/li><li><p>\u00a0\u00a0Competitive Salary<\/p><\/li><\/ul><p><\/p><p><b>Power the best version of you!<\/b><\/p><p>At Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.<\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. 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Benalmar Local 12\",\"address\":\"ESP Benalm\u00e1dena Costa - Plaza Solymar, C.C. Benalmar Local 12\",\"city\":\"Benalm\u00e1dena Costa\",\"state\":\"Malaga\",\"postal_code\":\"29630\",\"region\":\"Malaga\",\"country\":\"Spain\",\"short_description\":\"The Advisor II, B2B Sales position interfaces with customers via inbound calls, outbound calls, or through the Internet for the purpose of selling products and services. This position is responsible for processing customer orders and sales; providing\/receiving information; selling client products\/service as well as providing basic customer service support.\",\"long_description\":\"<p><b>Experience the power of a game-changing career<\/b><\/p><p><\/p><p>Are you looking for what\u2019s next? We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries.\u00a0<\/p><p><\/p><p>If you\u2019re looking to grow and be inspired, as a <b>Sales Development Representative in Benalmadena (Hybrid), <\/b>you will be part of our team of game-changers who are powering the brands of the future in tech where you will drive the sales cycle, nurture client relationships and showcase your expertise in advanced cloud technologies.\u00a0<\/p><p><\/p><p><b>Career growth and personal development<\/b>\u00a0<\/p><p><\/p><p>This is a great opportunity to experience the power of what\u2019s next and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed.\u00a0<\/p><p><\/p><p><b>What you will do in this role<\/b>\u00a0<\/p><p><\/p><p>In everything we do, we believe in doing right by and for people \u2013 our clients, their customers, our people, our community, and our planet.\u00a0<\/p><p><\/p><p>As a<b> Sales Development Representative<\/b> on our team, you will:\u00a0<\/p><p><\/p><p>- Be the first contact point for many customers, deliver a strong first impression and set the foundation for long term customer relationship\u00a0<\/p><p>- Quarterback sales from lead to purchase; be the main point of contact for Microsoft&#39;s customers, leading the sales strategy, overcoming objections and negotiating success\u00a0<\/p><p>- Engage with small and medium businesses across industries to fulfill their needs with cloud technologies\u00a0<\/p><p>- Secure customer wins for Microsoft Cloud: Maximize up-sell and cross-sell opportunities collaborating with Solution Specialists and Partner Connection Managers\u00a0<\/p><p>- Position competitive offerings and solutions in the context of customer needs and experiences\u00a0<\/p><p>- Effectively turn prospects and qualified leads into opportunities and revenue pipeline\u00a0<\/p><p>Collect feedback from customers and articulate it back to the business: \u201cVoice of customer\u201d\u00a0<\/p><p><b>Your qualifications<\/b>\u00a0<\/p><p>We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.\u00a0<\/p><p><\/p><p><b>Concentrix is a great match if you:<\/b>\u00a0<\/p><p><\/p><p>- Are bilingual or proficient in French plus fluent in English\u00a0<\/p><p>- Have 2-3&#43; years sales experience with a proven track record of success is required. Minimum 1 year IT industry experience required. Minimum 1 year sales account management or customer management experience required\u00a0<\/p><p>- Have a high school diploma\u00a0<\/p><p>- Are familiar with modern sales techniques and tools, including experience from retail sales, corporate internships, or entrepreneurial programs\u00a0<\/p><p>- Have experience working with or selling Azure, Office 365, Dynamics 365 or similar solutions\u00a0<\/p><p>- A self-starter with a track record of outstanding performance and achieving goals\u00a0<\/p><p>- Can work independently \u2013 drives own personal performance, takes ownership of training and skill enhancement, seek continuous quality improvement.\u00a0<\/p><p>- Have strong interpersonal skills, excellent oral, written and verbal business communications skills\u00a0<\/p><p>- Have general knowledge of the IT industry\u00a0<\/p><p>- Have passion for cloud technologies and changing the world\u00a0<\/p><p><\/p><p><b>It would be a plus if you:<\/b>\u00a0<\/p><p>- Have experience working with or selling MS Azure, Office 365, Dynamics 365 or similar solutions\u00a0<\/p><p>- Have Microsoft Fundamentals certification on MS Azure, Modern Workplace and\/or BizApps\u00a0<\/p><p>Don\u2019t meet every requirement? No worries. We\u2019re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don\u2019t check every box, we still encourage you to apply. We\u2019ll do our best to match you with the right job, whether it\u2019s this one or another role.\u00a0<\/p><p><\/p><p><b>What\u2019s in it for you\u00a0<\/b><\/p><p>We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. That\u2019s why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for our teams, our customers, and YOU.\u00a0<\/p><p><\/p><p><b>In this role, we offer benefits that help support your unique lifestyle:<\/b>\u00a0<\/p><p><\/p><p>- Salary of 25.000\u00a0euros gross per year &#43;\u00a0 4.000 euros gross per year in bonus &#43; Private Medical Insurance\u00a0<\/p><p>- Full time, 39 hours\/week, permanent contract: Monday - Friday 09.00 - 18.00<\/p><p>- Relocation support*\u00a0<\/p><p>- Full paid training for the company and the products you will be working on\u00a0<\/p><p>- A modern centrally placed office in M\u00e1laga<\/p><p><\/p><p><b>Experience the best version of you!\u00a0<\/b><\/p><p><\/p><p>At <b>Concentrix<\/b>, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.\u00a0<\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d\u00a0<\/p><p><i>Concentrix is an equal opportunity employer<\/i>\u00a0<\/p><p><i>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/i>\u00a0<\/p><p>R1762112<\/p>\",\"ats_external_id\":\"R1762112\",\"location\":\"Benalm\u00e1dena Costa, Malaga\",\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":\"\",\"salary_currency\":null,\"updated_at\":\"2026-10-12T14:59:59.975+02:00\",\"created_at\":\"2026-09-14T18:05:23.481+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMDc2?\",\"apply_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMDc2\/apply?\",\"head_count\":\"300\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"B2B Sales\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"5991564aab53101ac0b5a0a29aa30000\",\"descriptor\":\"Concentrix Spain NWE Services, S.L.U.\",\"reference_id\":\"WES03\",\"organization_reference_id\":\"WES03\"},\"language\":[],\"location\":{\"city\":\"Benalm\u00e1dena Costa\",\"state\":\"Malaga\",\"country\":{\"wid\":\"bd34c524a6a04ae6915f5d96fa086199\",\"iso2\":\"ES\",\"iso3\":\"ESP\",\"descriptor\":\"Spain\",\"iso_numeric\":\"724\"},\"postal_code\":\"29630\",\"primary_location\":{\"id\":\"ES-BEN-SOLYM-01\",\"wid\":\"580a3f4cbe54101d479ba6e23c080000\",\"descriptor\":\"ESP Benalm\u00e1dena Costa - Plaza Solymar, C.C. 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We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands, the ones you use every day, improve their businesses with technology and integrated solutions, in over 70 countries. And we\u2019re proud to be recognized with awards such as &#34;World&#39;s Best Workplaces,&#34; &#34;Best Companies for Career Growth,&#34; and &#34;Best Company Culture,&#34; year after year.<\/p><h2><\/h2><p>The Team Leader, Operations is responsible for the day-to-day supervision of a group of call center associates. This position ensures performance metrics are achieved by providing adequate coaching, motivation and accountability.<\/p><h2><\/h2><h2>Essential Functions\/Core Responsibilities\u00a0<\/h2><ul><li><p>Responsible for the day-to-day supervision of a group of call center associates including work and attendance monitoring in accordance with organization policy and applicable legal requirements<\/p><\/li><li><p>Effectively coach direct reports on their performance on a regular basis to ensure performance metrics are achieved at a minimum weekly<\/p><\/li><li><p>Identify performance related issues, develop an action plan for improvement, implement corrective action, up to and including termination of employment<\/p><\/li><li><p>Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019) and financial expectations<\/p><\/li><li><p>Communicate expectations to employees and provide timely updates<\/p><\/li><li><p>Provide subject matter expertise in handling escalated customer calls as needed<\/p><\/li><li><p>Conduct Team Meetings to ensure expedient communication of relevant information and as an open forum for input. Schedule and organize team activities<\/p><\/li><li><p>Stay current on internal work processes, policies and procedures. Attend required manager development training<\/p><\/li><li><p>Promote the Concentrix values through both behavior and attitude, including being an advocate for team members<\/p><\/li><\/ul><p><i><b>\u00a0\u00a0<\/b><\/i><\/p><p><i><b>Candidate Profile\u00a0<\/b><\/i><\/p><ul><li><p>Associate&#39;s degree in related field with two to four years of relevant experience preferred<\/p><\/li><li><p>Highly motivated individual with skills to develop and coach team members to achieve performance expectations<\/p><\/li><li><p>Work well under pressure and follow through on items to completion<\/p><\/li><li><p>Strong communication skills, both written and verbal<\/p><\/li><li><p>Minimum Italian C1 &amp; English B2<\/p><\/li><li><p>Ability to lead team in multi-tasking, prioritization, and meeting timelines on deliverable<\/p><\/li><li><p>Ability to mentor, coach and provide direction to a team of employees<\/p><\/li><li><p>Willingness to work a flexible schedule<\/p><\/li><\/ul><p>\u00a0\u00a0\u00a0<\/p><div><p><b>Career growth and personal development<\/b><\/p><p>We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed. At <b>Concentrix<\/b>, there\u2019s a real career and personal growth potential. In fact, about 80% of our managers and leaders have been promoted from within. That\u2019s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you\u2019ve always envisioned.<\/p><p><\/p><p><b>Disclaimer<\/b><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p><p><\/p><p><b>Concentrix is an equal opportunity employer<\/b><\/p><p><i>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. 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This position ensures performance metrics are achieved by providing adequate coaching, motivation and accountability of both associates and team leaders.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0<\/h2><p>\u2022 Lead Team Members, foster their professional development and growth via effective coaching and communication and promote teamwork and cooperation<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Coach direct reports on their performance on a regular basis to ensure performance metrics are achieved<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Identify performance related issues, develop an action plan for improvement, implement corrective action, up to and including termination of employment<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019) and financial expectations<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Communicate expectations to employees and provide timely updates and changes<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Provide subject matter expertise in handling escalated customer calls as needed<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Manage team metrics and retention goals. Participate in discussions about reasons for attrition and root cause. Team with Site Leadership to develop actions to reduce attrition where possible. Provide feedback to team members on both call coaching and other daily performance and behavioral activities<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Stay current on internal work processes, policies and procedures. Attend required manager development training<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Supervision of a group of call center associates including work and attendance monitoring in accordance with organization policy and applicable legal requirements<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Complete shift-wide projects that aim to increase productivity, quality or other KPI<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Promote the Company&#39;s values through both behavior and attitude, including being an advocate for your team members<\/p><p>\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0<\/h2><p>\u2022 Associate&#39;s degree in related field with four to six years of experience (with at least one year of Progressive Management Experience) preferred<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong communication skills, both written and verbal<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrated ability to lead team in multi-tasking, prioritization, and meeting timelines on deliverables<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrated ability to mentor, coach and provide direction to a team of employees<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Work well under pressure and follow through on items to completion<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Willingness to work a flexible schedule\u00a0\u00a0<\/p><p><\/p><h2>Career Framework Role<\/h2><p><\/p><p>Receives assignments as objectives with goals and processes in which to meet the goals.\u00a0 Interacts with Team Managers\/Leaders\/Supervisors and team members, other functional areas, management, and outside vendors to complete objectives.\u00a0 Set priorities for Team Managers\/Leaders\/Supervisors and team members , and coordinates and supervises the daily activities.\u00a0 In charge of handling large and \/ or multiple lines of business.\u00a0\u00a0 Drives direct reports to achieve set metrics and business goals thru coaching, mentoring and providing regular feedback.\u00a0 Decisions are guided by policies, procedures and business plan; receives guidance and oversight from manager and\/or director.\u00a0 Depending on the size of the program may act as an Operations Manager.<\/p><p>\u00a0\u00a0\u00a0<\/p><h2>Disclaimer\u00a0\u00a0<\/h2><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p>\",\"ats_external_id\":\"R1762752\",\"location\":\"Yogyakarta, Jawa Tengah\",\"job_type\":\"full_time\",\"salary\":\"1\",\"salary_type\":\"monthly\",\"salary_currency\":\"IDR\",\"updated_at\":\"2026-10-21T12:08:18.666+08:00\",\"created_at\":\"2026-09-14T16:08:03.639+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNTk5Nw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/IDN-Yogyakarta-Lippo-Mall-Floors-1--6\/Sr-Team-Lead--Operations_R1762752\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"740544c0a47f01e4ef281377c10f9639\",\"descriptor\":\"PT Concentrix Services Indonesia\",\"reference_id\":\"CNSID\",\"organization_reference_id\":\"CNSID\"},\"location\":{\"city\":\"Yogyakarta\",\"state\":\"Jawa Tengah\",\"country\":{\"wid\":\"b31234dbcdda4da9ba8fa073c5944e36\",\"iso2\":\"ID\",\"iso3\":\"IDN\",\"descriptor\":\"Indonesia\",\"iso_numeric\":\"360\"},\"postal_code\":\"55221\",\"primary_location\":{\"id\":\"ID-YOG-LIPPO-01\",\"wid\":\"a8911b6d481401129d13f762b4638415\",\"descriptor\":\"IDN Yogyakarta - 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(French speaking) - Hybrid - High Tech - HT02\",\"street\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"address\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"postal_code\":\"8020\",\"region\":\"Catalu\u00f1a\",\"country\":\"Spain\",\"short_description\":\"The Advisor II, B2B Sales position interfaces with customers via inbound calls, outbound calls, or through the Internet for the purpose of selling products and services. This position is responsible for processing customer orders and sales; providing\/receiving information; selling client products\/service as well as providing basic customer service support.\",\"long_description\":\"<p><\/p><p><\/p><p><b>Experience the Power of a Game-Changing Career<\/b><\/p><p><\/p><p>Are you ready to join an innovative and fast-growing team? We are a global leader in technology and services, powering the brands of the future. Across more than 70 countries, we support some of the world\u2019s most well-known companies \u2014 the ones you use every day \u2014 helping them transform their businesses through cutting-edge technology and integrated solutions.<\/p><p>If you\u2019re looking to grow, learn, and be inspired, this is your opportunity. As a <b>Business Developer<\/b> based on-site in Barcelona, you\u2019ll become part of a dynamic team of game-changers shaping the future of global brands.<\/p><p><\/p><p><b>Career Growth and Personal Development<\/b><\/p><p>We believe in unlocking your potential. You\u2019ll benefit from comprehensive training, access to the latest technologies, and ongoing support to help you succeed and grow. Along the way, you\u2019ll build meaningful connections \u2014 even \u201cfriends for life.\u201d<\/p><p><\/p><p><b>What You\u2019ll Do<\/b><\/p><p>At the core of everything we do is a commitment to people \u2014 our clients, their customers, our teams, our communities, and our planet.<\/p><p><\/p><p>As a <b>Business Developer<\/b>, you will:<\/p><p><\/p><ul><li><span>Generate a consistent pipeline of sales opportunities for Field Sales Representatives<\/span><\/li><li><span>Identify and qualify key prospects and decision-makers within target companies<\/span><\/li><li><span>Drive lead generation activities, including prospect qualification, meeting scheduling and tracking, and presenting products and solutions<\/span><\/li><li><span>Manage and nurture leads throughout the sales cycle<\/span><\/li><li><span>Execute ongoing and targeted telemarketing campaigns with success<\/span><\/li><\/ul><p>We are looking for curious, motivated individuals from diverse backgrounds who are eager to learn and make an impact. If you are someone who naturally goes the extra mile to deliver exceptional results, you will thrive in our environment.<\/p><p><\/p><p><b>Concentrix is a Great Match If You:<\/b><\/p><ul><li><span>Have native-level French and an advanced level of English<\/span><\/li><li><span>Have a solid understanding of IT, ideally including storage environments<\/span><\/li><li><span>Possess strong telemarketing and sales expertise<\/span><\/li><li><span>Bring experience in outbound sales<\/span><\/li><li><span>Are skilled at identifying and developing new business opportunities<\/span><\/li><li><span>Demonstrate a structured, transparent approach to work<\/span><\/li><li><span>Have excellent organizational and time-management skills<\/span><\/li><li><span>Are reliable, punctual, and committed<\/span><\/li><li><span>Thrive in a team environment with strong interpersonal skills<\/span><\/li><li><span>Show confidence, authenticity, and a proactive mindset<\/span><\/li><\/ul><p><\/p><p><b>What\u2019s in It for You<\/b><\/p><p><\/p><ul><li><span>Full-time (39 hours\/week) permanent contract, Monday to Friday (09:00\u201318:00)<\/span><\/li><li><span>Competitive salary: \u20ac23,000 gross\/year &#43; up to \u20ac4,000 bonus\/year<\/span><\/li><li><span>Private medical insurance<\/span><\/li><li><span>Hybrid work model with a great office location in Barcelona<\/span><\/li><li><span>Fully paid training on the company and project<\/span><\/li><li><span>Career development programs and specialized training courses<\/span><\/li><\/ul><p><\/p><p><b>Experience the Best Version of You<\/b><\/p><p><\/p><p>At <b>Concentrix<\/b>, we invest in our people because we know that when you thrive, our clients and their customers do too.<\/p><p>If this sounds like the right next step in your career, we\u2019d love to hear from you. Apply today and discover why over 440,000 game-changers worldwide choose Concentrix as their employer of choice.<\/p><p><\/p><p><i>Concentrix is an equal opportunity employer<\/i>\u00a0<\/p><p><i>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. 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And we\u2019re proud to be recognized with awards such as &#34;World&#39;s Best Workplaces,&#34; &#34;Best Companies for Career Growth,&#34; and &#34;Best Company Culture,&#34; year after year.<\/span><\/p><h2><span>\u00a0<\/span><\/h2><h2><span><b>Essential Functions &amp; Core Responsibilities<\/b><\/span><\/h2><ul><li><p><span>Deliver instructor-led training sessions for new hires and existing associates within Trust &amp; Safety operations, ensuring effective knowledge transfer and learner engagement.<\/span><\/p><\/li><li><p><span>Facilitate onboarding, process, policy, product, quality, and refresher training programs aligned with client and business requirements.<\/span><\/p><\/li><li><p><span>Provide ongoing coaching, mentoring, and developmental support to learners to improve performance, knowledge retention, and operational readiness.<\/span><\/p><\/li><li><p><span>Identify knowledge and performance gaps through assessments, quality insights, and operational feedback, implementing appropriate learning interventions.<\/span><\/p><\/li><li><p><span>Ensure participants develop a strong understanding of platform policies, community standards, content moderation guidelines, and compliance requirements.<\/span><\/p><\/li><li><p><span>Partner with Operations, Quality, Policy, and Workforce Management teams to align training initiatives with performance objectives and business needs.<\/span><\/p><\/li><li><p><span>Conduct training evaluations, knowledge checks, and effectiveness assessments to measure learning outcomes and recommend improvement actions.<\/span><\/p><\/li><li><p><span>Create, update, and maintain training materials, facilitator guides, knowledge articles, e-learning modules, and other learning resources.<\/span><\/p><\/li><li><p><span>Facilitate calibration sessions and knowledge-sharing activities to ensure consistency in policy interpretation and content moderation decision-making.<\/span><\/p><\/li><li><p><span>Monitor operational trends, quality results, and policy updates, proactively identifying learning opportunities and implementing action plans.<\/span><\/p><\/li><li><p><span>Maintain up-to-date knowledge of client processes, Trust &amp; 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We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands - the ones you use every day - improve their businesses with technology and integrated solutions, in over 70 countries. And we\u2019re proud to be recognized with awards such as &#34;World&#39;s Best Workplaces,&#34; \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.<\/span><\/p><p><span>\u00a0<\/span><\/p><p><span><b>Essential Functions &amp; Core Responsibilities<\/b><\/span><\/p><ul><li><p><span><span>Lead the day-to-day operations of a team of associates, ensuring effective performance management, attendance monitoring, and compliance with company policies and applicable legal requirements.<\/span><\/span><\/p><\/li><li><p><span><span>Provide ongoing coaching, mentoring, and performance feedback to team members through regular one-on-one sessions and performance reviews to achieve and exceed operational targets.<\/span><\/span><\/p><\/li><li><p><span><span>Identify performance gaps, develop improvement plans, and implement appropriate corrective actions in line with company policies.<\/span><\/span><\/p><\/li><li><p><span><span>Drive team performance to consistently meet or exceed contractual Key Performance Indicators (KPIs), quality standards, productivity goals, and financial expectations.<\/span><\/span><\/p><\/li><li><p><span><span>Communicate business objectives, performance expectations, and process updates clearly and effectively to team members.<\/span><\/span><\/p><\/li><li><p><span><span>Serve as a point of escalation for complex customer, operational, or workflow-related issues, providing guidance and resolution support when required.<\/span><\/span><\/p><\/li><li><p><span><span>Conduct regular team meetings, calibration sessions, and engagement activities to ensure effective communication, knowledge sharing, and team development.<\/span><\/span><\/p><\/li><li><p><span><span>Monitor operational trends and team performance metrics, proactively identifying opportunities for improvement and implementing action plans.<\/span><\/span><\/p><\/li><li><p><span><span>Maintain up-to-date knowledge of internal processes, policies, procedures, and client requirements while participating in leadership and development programs.<\/span><\/span><\/p><\/li><li><p><span><span>Foster a positive, inclusive, and high-performance work environment by promoting company values and acting as an advocate for team members.<\/span><\/span><\/p><\/li><li><p><span><span>Support workforce planning, resource allocation, and scheduling activities to ensure optimal business coverage and operational efficiency.<\/span><\/span><\/p><\/li><\/ul><p><span>\u00a0<\/span><\/p><p><span><b>Required Qualifications<\/b><\/span><\/p><ul><li><p><span><span>Associate&#39;s degree or equivalent work experience preferred.<\/span><\/span><\/p><\/li><li><p><span><span>Minimum of 1 years of relevant experience in team management, customer support, operations, BPO, shared services, trust &amp; safety, or a related environment.<\/span><\/span><\/p><\/li><li><p><span><span>Proven experience leading, coaching, and developing teams to achieve operational and performance objectives.<\/span><\/span><\/p><\/li><li><p><span><span>Strong analytical and problem-solving skills with the ability to interpret performance metrics and take appropriate action.<\/span><\/span><\/p><\/li><li><p><span><span>Excellent verbal and written communication skills.<\/span><\/span><\/p><\/li><li><p><span><span>Ability to thrive in a fast-paced environment, effectively manage multiple priorities, and meet deadlines.<\/span><\/span><\/p><\/li><li><p><span><span>Demonstrated ability to build strong working relationships and motivate employees to achieve business goals.<\/span><\/span><\/p><\/li><li><p><span><span>Strong organizational skills and attention to detail.<\/span><\/span><\/p><\/li><li><p><span><span>Flexibility to work in a dynamic environment and adapt to changing business needs and schedules.<\/span><\/span><\/p><\/li><li><p><span><span>Previous experience in a Team Leader, Supervisor, or people-management role within a contact center, BPO, Trust &amp; Safety, or operations environment.<\/span><\/span><\/p><\/li><li><p><span><span>Experience in Content Moderation operations is highly desirable, including managing teams responsible for reviewing user-generated content, enforcing platform policies, handling sensitive content, and meeting quality and productivity targets.<\/span><\/span><\/p><\/li><li><p><span><span>Experience managing KPI-driven environments with a strong focus on quality, productivity, customer experience, and compliance.<\/span><\/span><\/p><\/li><li><p><span><span>Knowledge of workforce management practices, performance improvement methodologies, and employee engagement initiatives.<\/span><\/span><\/p><\/li><li><p><span>English\u00a0(C1&#43;)\u00a0mandatory.<\/span><\/p><\/li><\/ul><p><span>\u00a0\u00a0\u00a0<\/span><\/p><p><span><i><b>Career growth and personal development<\/b><\/i><\/span><\/p><p><span>We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed. 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We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/i><\/span><\/p>\",\"ats_external_id\":\"R1763742\",\"location\":\"Bucharest\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-12T20:49:01.064+08:00\",\"created_at\":\"2026-09-12T02:05:11.413+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNTk1MA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ROU-Bucharest---15A-Orhideelor-Street-6th-District\/Team-Leader-Trust-and-Safety_R1763742\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"language\":[],\"location\":{\"city\":\"Bucharest\",\"state\":null,\"country\":{\"wid\":\"f2e609fe92974a55a05fc1cdc2852122\",\"iso2\":\"RO\",\"iso3\":\"ROU\",\"descriptor\":\"Romania\",\"iso_numeric\":\"642\"},\"postal_code\":\"60071\",\"primary_location\":{\"id\":\"RO-BUC-ORHID-01\",\"wid\":\"985de8560b18105249c6c956c4480000\",\"descriptor\":\"ROU Bucharest - 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Minwos 10-16\",\"address\":\"GRC Athens - Minwos 10-16\",\"city\":\"Athens\",\"state\":null,\"postal_code\":\"11743\",\"region\":null,\"country\":\"Greece\",\"short_description\":\"\",\"long_description\":\"<div><p><b>Lead High-Performing Digital Sales Teams<\/b><\/p><p>Are you an experienced sales leader with a passion for coaching, performance management, and digital marketing? Do you thrive in fast-paced environments where you can inspire teams, drive revenue growth, and build strong client relationships?<\/p><p>We are looking for a <b>Sales Team Leader (Digital Advertising Solutions)<\/b> to lead a team of Digital Marketing Account Managers supporting one of the world&#39;s most recognized global technology brands. In this role, you&#39;ll be responsible for driving team performance, customer success, revenue growth, and operational excellence while developing a high-performing sales culture.<\/p><p>What You&#39;ll Be Doing<\/p><p>As a Sales Team Leader, you will lead, develop, and empower a team of Digital Marketing Account Managers focused on helping advertisers maximize their success through innovative digital advertising solutions. You will act as a strategic coach, performance driver, and trusted partner to both clients and internal stakeholders.<\/p><p><\/p><p><b>Key Responsibilities<\/b><\/p><ul><li><p>Lead, coach, and motivate a team of Digital Marketing Account Managers to achieve and exceed revenue, retention, and customer satisfaction targets<\/p><\/li><li><p>Drive a high-performance sales culture through ongoing coaching, development planning, and performance management<\/p><\/li><li><p>Conduct regular one-on-one meetings, performance reviews, and coaching sessions to support individual and team success<\/p><\/li><li><p>Monitor productivity, sales activities, pipeline health, and key performance indicators to ensure operational excellence<\/p><\/li><li><p>Provide accurate sales forecasting and ensure CRM systems are consistently updated and maintained<\/p><\/li><li><p>Remove internal and external barriers impacting team performance and customer success<\/p><\/li><li><p>Analyze sales data, customer 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Minwos 10-16\",\"address\":\"GRC Athens - Minwos 10-16\",\"city\":\"Athens\",\"state\":null,\"postal_code\":\"11743\",\"region\":null,\"country\":\"Greece\",\"short_description\":\"\",\"long_description\":\"<div><p><b>Lead High-Performing Digital Sales Teams<\/b><\/p><p>Are you an experienced sales leader with a passion for coaching, performance management, and digital marketing? Do you thrive in fast-paced environments where you can inspire teams, drive revenue growth, and build strong client relationships?<\/p><p>We are looking for a <b>Sales Team Leader (Digital Advertising Solutions)<\/b> to lead a team of Digital Marketing Account Managers supporting one of the world&#39;s most recognized global technology brands. In this role, you&#39;ll be responsible for driving team performance, customer success, revenue growth, and operational excellence while developing a high-performing sales culture.<\/p><p>What You&#39;ll Be Doing<\/p><p>As a Sales Team Leader, you will lead, develop, and empower a team of Digital Marketing Account Managers focused on helping advertisers maximize their success through innovative digital advertising solutions. You will act as a strategic coach, performance driver, and trusted partner to both clients and internal stakeholders.<\/p><p><\/p><p><b>Key Responsibilities<\/b><\/p><ul><li><p>Lead, coach, and motivate a team of Digital Marketing Account Managers to achieve and exceed revenue, retention, and customer satisfaction targets<\/p><\/li><li><p>Drive a high-performance sales culture through ongoing coaching, development planning, and performance management<\/p><\/li><li><p>Conduct regular one-on-one meetings, performance reviews, and coaching sessions to support individual and team success<\/p><\/li><li><p>Monitor productivity, sales activities, pipeline health, and key performance indicators to ensure operational excellence<\/p><\/li><li><p>Provide accurate sales forecasting and ensure CRM systems are consistently updated and maintained<\/p><\/li><li><p>Remove internal and external barriers impacting team performance and customer success<\/p><\/li><li><p>Analyze sales data, customer insights, and market trends to identify opportunities and implement strategic growth initiatives<\/p><\/li><li><p>Support the development and execution of account growth, retention, and customer engagement strategies<\/p><\/li><li><p>Serve as an escalation point for client concerns and collaborate with stakeholders to ensure timely resolution<\/p><\/li><li><p>Partner closely with clients to align business objectives, performance expectations, and growth opportunities<\/p><\/li><li><p>Maintain strong awareness of digital marketing trends, advertising products, and industry developments<\/p><\/li><li><p>Collaborate with cross-functional teams including Operations, Training, Workforce Management, and Client Services to enhance performance and customer experience<\/p><\/li><li><p>Ensure alignment with business goals, sales targets, operating plans, and client performance metrics<\/p><\/li><li><p>Support talent development initiatives, succession planning, and continuous learning opportunities for team members<\/p><\/li><li><p>Foster strong relationships with clients, senior leadership, and key internal stakeholders<\/p><\/li><\/ul><p><\/p><p><b>What We&#39;re Looking For<\/b><\/p><p><b>Essential Requirements<\/b><\/p><ul><li><p>Fluency in Dutch\u00a0(C1) and English (C1)<\/p><\/li><li><p>Minimum 3 years of experience leading sales, customer success, or account management teams within a B2B environment<\/p><\/li><li><p>Proven track record of consistently delivering team revenue growth and performance targets<\/p><\/li><li><p>Strong leadership, coaching, and people management skills<\/p><\/li><li><p>Experience managing teams in fast-paced, high-volume sales environments<\/p><\/li><li><p>Excellent analytical and problem-solving skills with the ability to translate insights into business actions<\/p><\/li><li><p>Strong stakeholder management and relationship-building capabilities<\/p><\/li><li><p>Experience with sales forecasting, pipeline management, and 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Join Us?<\/b><\/p><ul><li><p>Work with one of the world&#39;s leading technology and digital advertising brands<\/p><\/li><li><p>Lead a talented, international team in a dynamic and fast-growing environment<\/p><\/li><li><p>Indefinite employment contract with 14 salaries per year<\/p><\/li><li><p>Competitive compensation package and monthly performance incentives<\/p><\/li><li><p>Comprehensive relocation support to Athens, Greece<\/p><\/li><li><p>Daily meal vouchers via Up Hellas Mastercard<\/p><\/li><li><p>Additional private health insurance coverage<\/p><\/li><li><p>Ongoing leadership development and professional training opportunities<\/p><\/li><li><p>International career growth and mobility programs<\/p><\/li><li><p>Access to wellness initiatives, fitness facilities, and employee engagement activities<\/p><\/li><li><p>Modern workplace with premium amenities, including rooftop leisure spaces and corporate dining facilities<\/p><\/li><li><p>Inclusive, collaborative, and multicultural 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Minwos 10-16\",\"address\":\"GRC Athens - Minwos 10-16\",\"city\":\"Athens\",\"state\":null,\"postal_code\":\"11743\",\"region\":null,\"country\":\"Greece\",\"short_description\":\"\",\"long_description\":\"<div><p><b>Lead High-Performing Digital Sales Teams<\/b><\/p><p>Are you an experienced sales leader with a passion for coaching, performance management, and digital marketing? Do you thrive in fast-paced environments where you can inspire teams, drive revenue growth, and build strong client relationships?<\/p><p>We are looking for a <b>Sales Team Leader (Digital Advertising Solutions)<\/b> to lead a team of Digital Marketing Account Managers supporting one of the world&#39;s most recognized global technology brands. In this role, you&#39;ll be responsible for driving team performance, customer success, revenue growth, and operational excellence while developing a high-performing sales culture.<\/p><p>What You&#39;ll Be Doing<\/p><p>As a Sales Team Leader, you will lead, develop, and empower a team of Digital Marketing Account Managers focused on helping advertisers maximize their success through innovative digital advertising solutions. You will act as a strategic coach, performance driver, and trusted partner to both clients and internal stakeholders.<\/p><p><\/p><p><b>Key Responsibilities<\/b><\/p><ul><li><p>Lead, coach, and motivate a team of Digital Marketing Account Managers to achieve and exceed revenue, retention, and customer satisfaction targets<\/p><\/li><li><p>Drive a high-performance sales culture through ongoing coaching, development planning, and performance management<\/p><\/li><li><p>Conduct regular one-on-one meetings, performance reviews, and coaching sessions to support individual and team success<\/p><\/li><li><p>Monitor productivity, sales activities, pipeline health, and key performance indicators to ensure operational excellence<\/p><\/li><li><p>Provide accurate sales forecasting and ensure CRM systems are consistently updated and maintained<\/p><\/li><li><p>Remove internal and external barriers impacting team performance and customer success<\/p><\/li><li><p>Analyze sales data, customer 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Minwos 10-16\",\"address\":\"GRC Athens - Minwos 10-16\",\"city\":\"Athens\",\"state\":null,\"postal_code\":\"11743\",\"region\":null,\"country\":\"Greece\",\"short_description\":\"\",\"long_description\":\"<div><p><b>Lead High-Performing Digital Sales Teams<\/b><\/p><p>Are you an experienced sales leader with a passion for coaching, performance management, and digital marketing? Do you thrive in fast-paced environments where you can inspire teams, drive revenue growth, and build strong client relationships?<\/p><p>We are looking for a <b>Sales Team Leader (Digital Advertising Solutions)<\/b> to lead a team of Digital Marketing Account Managers supporting one of the world&#39;s most recognized global technology brands. In this role, you&#39;ll be responsible for driving team performance, customer success, revenue growth, and operational excellence while developing a high-performing sales culture.<\/p><p>What You&#39;ll Be Doing<\/p><p>As a Sales Team Leader, you will lead, develop, and empower a team of Digital Marketing Account Managers focused on helping advertisers maximize their success through innovative digital advertising solutions. You will act as a strategic coach, performance driver, and trusted partner to both clients and internal stakeholders.<\/p><p><\/p><p><b>Key Responsibilities<\/b><\/p><ul><li><p>Lead, coach, and motivate a team of Digital Marketing Account Managers to achieve and exceed revenue, retention, and customer satisfaction targets<\/p><\/li><li><p>Drive a high-performance sales culture through ongoing coaching, development planning, and performance management<\/p><\/li><li><p>Conduct regular one-on-one meetings, performance reviews, and coaching sessions to support individual and team success<\/p><\/li><li><p>Monitor productivity, sales activities, pipeline health, and key performance indicators to ensure operational excellence<\/p><\/li><li><p>Provide accurate sales forecasting and ensure CRM systems are consistently updated and maintained<\/p><\/li><li><p>Remove internal and external barriers impacting team performance and customer success<\/p><\/li><li><p>Analyze sales data, customer insights, and market trends to identify opportunities and implement strategic growth initiatives<\/p><\/li><li><p>Support the development and execution of account growth, retention, and customer engagement strategies<\/p><\/li><li><p>Serve as an escalation point for client concerns and collaborate with stakeholders to ensure timely resolution<\/p><\/li><li><p>Partner closely with clients to align business objectives, performance expectations, and growth opportunities<\/p><\/li><li><p>Maintain strong awareness of digital marketing trends, advertising products, and industry developments<\/p><\/li><li><p>Collaborate with cross-functional teams including Operations, Training, Workforce Management, and Client Services to enhance performance and customer experience<\/p><\/li><li><p>Ensure alignment with business goals, sales targets, operating plans, and client performance metrics<\/p><\/li><li><p>Support talent development initiatives, succession planning, and continuous learning opportunities for team members<\/p><\/li><li><p>Foster strong relationships with clients, senior leadership, and key internal stakeholders<\/p><\/li><\/ul><p><\/p><p><b>What We&#39;re Looking For<\/b><\/p><p><b>Essential Requirements<\/b><\/p><ul><li><p>Fluency in German (C1) and English (C1)<\/p><\/li><li><p>Minimum 3 years of experience leading sales, customer success, or account management teams within a B2B environment<\/p><\/li><li><p>Proven track record of consistently delivering team revenue growth and performance targets<\/p><\/li><li><p>Strong leadership, coaching, and people management skills<\/p><\/li><li><p>Experience managing teams in fast-paced, high-volume sales environments<\/p><\/li><li><p>Excellent analytical and problem-solving skills with the ability to translate insights into business actions<\/p><\/li><li><p>Strong stakeholder management and relationship-building capabilities<\/p><\/li><li><p>Experience with sales forecasting, pipeline management, and performance 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Us?<\/b><\/p><ul><li><p>Work with one of the world&#39;s leading technology and digital advertising brands<\/p><\/li><li><p>Lead a talented, international team in a dynamic and fast-growing environment<\/p><\/li><li><p>Indefinite employment contract with 14 salaries per year<\/p><\/li><li><p>Competitive compensation package and monthly performance incentives<\/p><\/li><li><p>Comprehensive relocation support to Athens, Greece<\/p><\/li><li><p>Daily meal vouchers via Up Hellas Mastercard<\/p><\/li><li><p>Additional private health insurance coverage<\/p><\/li><li><p>Ongoing leadership development and professional training opportunities<\/p><\/li><li><p>International career growth and mobility programs<\/p><\/li><li><p>Access to wellness initiatives, fitness facilities, and employee engagement activities<\/p><\/li><li><p>Modern workplace with premium amenities, including rooftop leisure spaces and corporate dining facilities<\/p><\/li><li><p>Inclusive, collaborative, and multicultural company culture<\/p><\/li><\/ul><p><\/p><p><b>Location<\/b><\/p><ul><li><p>Athens, Greece<\/p><\/li><li><p>On-Site Role<\/p><\/li><\/ul><p><\/p><p><b>Ready to Lead, Inspire, and Grow?<\/b><\/p><p>Join us and play a key role in shaping the success of a high-performing digital sales organization. If you&#39;re passionate about developing people, driving business results, and helping clients achieve their growth ambitions, we&#39;d love to hear from you.<\/p><p><\/p><p><b>Apply today and take the next step in your leadership career with a global team where innovation, performance, and customer success drive everything we do.<\/b><\/p><\/div><p><\/p>\",\"ats_external_id\":\"R1763716\",\"location\":\"Athens\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-12T20:48:48.945+08:00\",\"created_at\":\"2026-09-12T00:08:19.082+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNTkzMw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/GRC-Athens---Minwos-10-16\/B2B-Sales-Team-Leader-with-German--Digital-Marketing-Account-Management-_R1763716-1\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"B2B Sales\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"language\":[],\"location\":{\"city\":\"Athens\",\"state\":null,\"country\":{\"wid\":\"566388c1eb974c42bd9e3da4c2f57d60\",\"iso2\":\"GR\",\"iso3\":\"GRC\",\"descriptor\":\"Greece\",\"iso_numeric\":\"300\"},\"postal_code\":\"11743\",\"primary_location\":{\"id\":\"GR-ATH-MINWO-01\",\"wid\":\"8e0a004f044c101d47a1e71372810000\",\"descriptor\":\"GRC Athens - 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Ilia Iliou 51\",\"address\":\"GRC Athens - Ilia Iliou 51\",\"city\":\"Athens\",\"state\":null,\"postal_code\":\"11743\",\"region\":null,\"country\":\"Greece\",\"short_description\":\"\",\"long_description\":\"<div><p><b><span>Help Shape Exceptional Customer Experiences<\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><p><span><span>Are you passionate about quality, coaching, and continuous improvement? Do you have a keen eye for detail and enjoy turning insights into action?<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>We are looking for a <\/span>Quality Analyst<span> to join our growing team and support one of the world&#39;s leading global brands. In this role, you&#39;ll play a critical part in enhancing customer experience by monitoring performance, identifying opportunities for improvement, and partnering with operational teams to drive quality excellence.<\/span><\/span><\/p><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><b><span>What You&#39;ll Be Doing<\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><p><span><span>As a Quality Analyst, you&#39;ll be responsible for evaluating customer interactions and ensuring service delivery consistently meets client and business expectations.<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><\/p><p><b><span>Key Responsibilities<\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><ul><li><p><span><span>Monitor and evaluate customer interactions across calls, email, and chat channels<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Conduct quality assessments against established standards and KPIs<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Deliver actionable feedback and insights to support operational improvement<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Participate in calibration sessions with Operations, Quality teams, and client stakeholders to ensure scoring consistency<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Analyse trends, identify performance gaps, and recommend improvement initiatives<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Support internal quality audits and process reviews<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Collaborate with Training and Operations teams to improve customer experience and business performance<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Maintain a strong understanding of client products, services, and program objectives<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Contribute to quality documentation, scorecards, and best practice frameworks<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Support key business metrics, operational targets, and continuous improvement initiatives<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><b><span>What We&#39;re Looking For<\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><p><b><span>Essential Requirements<\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><ul><li><p><span><span>Fluency in Turkish\u00a0(C1) &amp; <\/span>English (C1)\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Previous experience within Quality Assurance, Quality Monitoring, Customer Experience, or Contact Centre Operations<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Strong analytical mindset with excellent attention to detail<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Ability to identify trends and translate findings into actionable recommendations<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Experience working with performance metrics and quality frameworks<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Strong stakeholder management and communication skills<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Ability to manage multiple priorities in a fast-paced environment<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Proficiency in Microsoft Office, including Excel and PowerPoint<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><b><span>Preferred Qualifications<\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><ul><li><p><span><span>Associate&#39;s Degree or equivalent education<\/span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>3-5 years of experience in Quality, Customer Experience, Contact Centre, BPO, or Operational Excellence environments<\/span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Experience supporting multilingual customer service or sales operations<\/span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Knowledge of quality auditing methodologies and calibration processes<\/span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><b><span>Why Join Us?<\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><ul><li><p><span><span>Work with a globally recognised client<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>International and multicultural working environment<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Career growth and development opportunities<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Ongoing training and professional development<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Dynamic and collaborative team culture<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Competitive salary and benefits package<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Relocation support available<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><b><span>Location<\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><ul><li><p><span><span>Athens, Greece<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>On-Site Role<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><b><span>Ready to Elevate Quality Standards?<\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><p><span><span>Join us and help create exceptional customer experiences while developing your career in a fast-growing international environment.<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><\/p><p><b><span>Apply today and become part of a team <\/span><span>where<\/span><span> quality drives success.<\/span><\/b><span>\u00a0<\/span><\/p><\/div><p><\/p>\",\"ats_external_id\":\"R1763710\",\"location\":\"Athens\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-12T20:48:37.666+08:00\",\"created_at\":\"2026-09-12T00:08:18.745+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNTkzMg?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/GRC-Athens---Ilia-Iliou-51\/Quality-Evaluator-Turkish---English_R1763710-1\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Quality\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"language\":[],\"location\":{\"city\":\"Athens\",\"state\":null,\"country\":{\"wid\":\"566388c1eb974c42bd9e3da4c2f57d60\",\"iso2\":\"GR\",\"iso3\":\"GRC\",\"descriptor\":\"Greece\",\"iso_numeric\":\"300\"},\"postal_code\":\"11743\",\"primary_location\":{\"id\":\"GR-ATH-ILIAI-01\",\"wid\":\"d336840d2e5c101d47980bb2678f0000\",\"descriptor\":\"GRC Athens - Ilia Iliou 51\"}},\"languages\":null,\"recruiter\":{\"email\":{\"wid\":\"e98ace25b06f1003baefba75ea920001\",\"address\":\"maria.harcau@concentrix.com\"},\"last_name\":\"Laza\",\"first_name\":\"Maria\"},\"categories\":[{\"id\":\"CF Quality\",\"wid\":\"0227dc387a0901315915bdf9f6652a4f\",\"descriptor\":\"Quality\"}],\"recruiters\":[{\"id\":\"102627735\",\"wid\":\"c5682ed6077b10155e695519d2ae0003\",\"descriptor\":\"Maria Laza (102627735)\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC1619\",\"wid\":\"f9af6d72609801d9963b00ff4e0670d5\",\"descriptor\":\"Quality Evaluator\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-386714\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/GRC-Athens---Ilia-Iliou-51\/Quality-Evaluator-Turkish---English_R1763710-1\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/GRC-Athens---Ilia-Iliou-51\/Quality-Evaluator-Turkish---English_R1763710-1\/apply\",\"job_requisition_id\":\"R1763710\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"wid\":\"634adbbbbac610164eb6886864150001\",\"address\":\"pavlos.prapas@concentrix.com\"},\"last_name\":\"Prapas\",\"first_name\":\"Paul\"},\"category_groups\":[{\"id\":\"CF Training_Quality Group\",\"wid\":\"0227dc387a09017ceaef53bded65e5ef\",\"descriptor\":\"Training & Quality Group\"}],\"job_requisition\":{\"id\":\"R1763710\",\"wid\":\"55d288379d5d102ceb356a959de00000\",\"descriptor\":\"R1763710 Quality Evaluator Turkish & English (Evergreen) (Open)\"},\"recruiter_group\":[{\"email\":{\"wid\":\"e98ace25b06f1003baefba75ea920001\",\"address\":\"maria.harcau@concentrix.com\"},\"last_name\":\"Laza\",\"first_name\":\"Maria\"}],\"requisition_type\":null,\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_11\",\"wid\":\"0227dc387a0901268f38556fe1650a39\",\"descriptor\":\"Grade 11\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":null,\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"1043\",\"campaign_id\":\"25931\",\"campaign_title\":\"Quality Evaluator R1763707\",\"campaign_type\":\"job_application\",\"job_title\":\"Quality Evaluator Arabic&English\",\"street\":\"GRC Athens - Ilia Iliou 51\",\"address\":\"GRC Athens - Ilia Iliou 51\",\"city\":\"Athens\",\"state\":null,\"postal_code\":\"11743\",\"region\":null,\"country\":\"Greece\",\"short_description\":\"\",\"long_description\":\"<div><p><b><span>Help Shape Exceptional Customer Experiences<\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><p><span><span>Are you passionate about quality, coaching, and continuous improvement? Do you have a keen eye for detail and enjoy turning insights into action?<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>We are looking for a <\/span>Quality Analyst<span> to join our growing team and support one of the world&#39;s leading global brands. In this role, you&#39;ll play a critical part in enhancing customer experience by monitoring performance, identifying opportunities for improvement, and partnering with operational teams to drive quality excellence.<\/span><\/span><\/p><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><b><span>What You&#39;ll Be Doing<\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><p><span><span>As a Quality Analyst, you&#39;ll be responsible for evaluating customer interactions and ensuring service delivery consistently meets client and business expectations.<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><\/p><p><b><span>Key Responsibilities<\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><ul><li><p><span><span>Monitor and evaluate customer interactions across calls, email, and chat channels<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Conduct quality assessments against established standards and KPIs<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Deliver actionable feedback and insights to support operational improvement<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Participate in calibration sessions with Operations, Quality teams, and client stakeholders to ensure scoring consistency<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Analyse trends, identify performance gaps, and recommend improvement initiatives<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Support internal quality audits and process reviews<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Collaborate with Training and Operations teams to improve customer experience and business performance<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Maintain a strong understanding of client products, services, and program objectives<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Contribute to quality documentation, scorecards, and best practice frameworks<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Support key business metrics, operational targets, and continuous improvement initiatives<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><b><span>What We&#39;re Looking For<\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><p><b><span>Essential Requirements<\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><ul><li><p><span><span>Fluency in Arabic (C1) &amp; <\/span>English (C1)\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Previous experience within Quality Assurance, Quality Monitoring, Customer Experience, or Contact Centre Operations<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Strong analytical mindset with excellent attention to detail<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Ability to identify trends and translate findings into actionable recommendations<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Experience working with performance metrics and quality frameworks<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Strong stakeholder management and communication skills<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Ability to manage multiple priorities in a fast-paced environment<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Proficiency in Microsoft Office, including Excel and PowerPoint<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><b><span>Preferred Qualifications<\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><ul><li><p><span><span>Associate&#39;s Degree or equivalent education<\/span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>3-5 years of experience in Quality, Customer Experience, Contact Centre, BPO, or Operational Excellence environments<\/span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Experience supporting multilingual customer service or sales operations<\/span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Knowledge of quality auditing methodologies and calibration processes<\/span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><b><span>Why Join Us?<\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><ul><li><p><span><span>Work with a globally recognised client<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>International and multicultural working environment<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Career growth and development opportunities<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Ongoing training and professional development<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Dynamic and collaborative team culture<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Competitive salary and benefits package<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Relocation support available<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><b><span>Location<\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><ul><li><p><span><span>Athens, Greece<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>On-Site Role<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><b><span>Ready to Elevate Quality Standards?<\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><p><span><span>Join us and help create exceptional customer experiences while developing your career in a fast-growing international environment.<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><\/p><p><b><span>Apply today and become part of a team <\/span><span>where<\/span><span> quality drives success.<\/span><\/b><span>\u00a0<\/span><\/p><\/div><p><\/p>\",\"ats_external_id\":\"R1763707\",\"location\":\"Athens\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-12T20:48:14.645+08:00\",\"created_at\":\"2026-09-12T00:08:18.423+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNTkzMQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/GRC-Athens---Ilia-Iliou-51\/Quality-Evaluator-Arabic-English_R1763707\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Quality\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"language\":[],\"location\":{\"city\":\"Athens\",\"state\":null,\"country\":{\"wid\":\"566388c1eb974c42bd9e3da4c2f57d60\",\"iso2\":\"GR\",\"iso3\":\"GRC\",\"descriptor\":\"Greece\",\"iso_numeric\":\"300\"},\"postal_code\":\"11743\",\"primary_location\":{\"id\":\"GR-ATH-ILIAI-01\",\"wid\":\"d336840d2e5c101d47980bb2678f0000\",\"descriptor\":\"GRC 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Evaluator\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-386706\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/GRC-Athens---Ilia-Iliou-51\/Quality-Evaluator-Arabic-English_R1763707\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/GRC-Athens---Ilia-Iliou-51\/Quality-Evaluator-Arabic-English_R1763707\/apply\",\"job_requisition_id\":\"R1763707\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"wid\":\"634adbbbbac610164eb6886864150001\",\"address\":\"pavlos.prapas@concentrix.com\"},\"last_name\":\"Prapas\",\"first_name\":\"Paul\"},\"category_groups\":[{\"id\":\"CF Training_Quality Group\",\"wid\":\"0227dc387a09017ceaef53bded65e5ef\",\"descriptor\":\"Training & Quality Group\"}],\"job_requisition\":{\"id\":\"R1763707\",\"wid\":\"4d105611dea7102cead35b8ca83e0000\",\"descriptor\":\"R1763707 Quality Evaluator Arabic&English (Evergreen) (Open)\"},\"recruiter_group\":[{\"email\":{\"wid\":\"e98ace25b06f1003baefba75ea920001\",\"address\":\"maria.harcau@concentrix.com\"},\"last_name\":\"Laza\",\"first_name\":\"Maria\"}],\"requisition_type\":null,\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_11\",\"wid\":\"0227dc387a0901268f38556fe1650a39\",\"descriptor\":\"Grade 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51\",\"city\":\"Athens\",\"state\":null,\"postal_code\":\"11743\",\"region\":null,\"country\":\"Greece\",\"short_description\":\"\",\"long_description\":\"<div><p><b><span>Help Shape Exceptional Customer Experiences<\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><p><span><span>Are you passionate about quality, coaching, and continuous improvement? Do you have a keen eye for detail and enjoy turning insights into action?<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>We are looking for a <\/span>Quality Analyst<span> to join our growing team and support one of the world&#39;s leading global brands. In this role, you&#39;ll play a critical part in enhancing customer experience by monitoring performance, identifying opportunities for improvement, and partnering with operational teams to drive quality excellence.<\/span><\/span><\/p><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><b><span>What You&#39;ll Be Doing<\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><p><span><span>As a Quality Analyst, you&#39;ll be responsible for evaluating customer interactions and ensuring service delivery consistently meets client and business expectations.<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><\/p><p><b><span>Key Responsibilities<\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><ul><li><p><span><span>Monitor and evaluate customer interactions across calls, email, and chat channels<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Conduct quality assessments against established standards and KPIs<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Deliver actionable feedback and insights to support operational improvement<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Participate in calibration sessions with Operations, Quality teams, and client stakeholders to ensure scoring consistency<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Analyse trends, identify performance gaps, and recommend improvement initiatives<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Support internal quality audits and process reviews<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Collaborate with Training and Operations teams to improve customer experience and business performance<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Maintain a strong understanding of client products, services, and program objectives<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Contribute to quality documentation, scorecards, and best practice frameworks<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Support key business metrics, operational targets, and continuous improvement initiatives<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><b><span>What We&#39;re Looking For<\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><p><b><span>Essential Requirements<\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><ul><li><p><span><span>Fluency in German\u00a0(C1) &amp; <\/span>English (C1)\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Previous experience within Quality Assurance, Quality Monitoring, Customer Experience, or Contact Centre Operations<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Strong analytical mindset with excellent attention to detail<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Ability to identify trends and translate findings into actionable recommendations<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Experience working with performance metrics and quality frameworks<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Strong stakeholder management and communication skills<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Ability to manage multiple priorities in a fast-paced environment<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Proficiency in Microsoft Office, including Excel and PowerPoint<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><b><span>Preferred Qualifications<\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><ul><li><p><span><span>Associate&#39;s Degree or equivalent education<\/span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>3-5 years of experience in Quality, Customer Experience, Contact Centre, BPO, or Operational Excellence environments<\/span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Experience supporting multilingual customer service or sales operations<\/span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Knowledge of quality auditing methodologies and calibration processes<\/span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><b><span>Why Join Us?<\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><ul><li><p><span><span>Work with a globally recognised client<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>International and multicultural working environment<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Career growth and development opportunities<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Ongoing training and professional development<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Dynamic and collaborative team culture<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Competitive salary and benefits package<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Relocation support available<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><b><span>Location<\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><ul><li><p><span><span>Athens, Greece<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>On-Site Role<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><b><span>Ready to Elevate Quality Standards?<\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><p><span><span>Join us and help create exceptional customer experiences while developing your career in a fast-growing international environment.<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><\/p><p><b><span>Apply today and become part of a team <\/span><span>where<\/span><span> quality drives success.<\/span><\/b><span>\u00a0<\/span><\/p><\/div><p><\/p>\",\"ats_external_id\":\"R1763711\",\"location\":\"Athens\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-12T20:48:35.742+08:00\",\"created_at\":\"2026-09-12T00:08:18.079+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNTkzMA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/GRC-Athens---Ilia-Iliou-51\/Quality-Evaluator-German---English_R1763711-1\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Quality\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"language\":[],\"location\":{\"city\":\"Athens\",\"state\":null,\"country\":{\"wid\":\"566388c1eb974c42bd9e3da4c2f57d60\",\"iso2\":\"GR\",\"iso3\":\"GRC\",\"descriptor\":\"Greece\",\"iso_numeric\":\"300\"},\"postal_code\":\"11743\",\"primary_location\":{\"id\":\"GR-ATH-ILIAI-01\",\"wid\":\"d336840d2e5c101d47980bb2678f0000\",\"descriptor\":\"GRC Athens - Ilia Iliou 51\"}},\"languages\":null,\"recruiter\":{\"email\":{\"wid\":\"e98ace25b06f1003baefba75ea920001\",\"address\":\"maria.harcau@concentrix.com\"},\"last_name\":\"Laza\",\"first_name\":\"Maria\"},\"categories\":[{\"id\":\"CF Quality\",\"wid\":\"0227dc387a0901315915bdf9f6652a4f\",\"descriptor\":\"Quality\"}],\"recruiters\":[{\"id\":\"102627735\",\"wid\":\"c5682ed6077b10155e695519d2ae0003\",\"descriptor\":\"Maria Laza (102627735)\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC1619\",\"wid\":\"f9af6d72609801d9963b00ff4e0670d5\",\"descriptor\":\"Quality Evaluator\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-386716\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/GRC-Athens---Ilia-Iliou-51\/Quality-Evaluator-German---English_R1763711-1\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/GRC-Athens---Ilia-Iliou-51\/Quality-Evaluator-German---English_R1763711-1\/apply\",\"job_requisition_id\":\"R1763711\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"wid\":\"634adbbbbac610164eb6886864150001\",\"address\":\"pavlos.prapas@concentrix.com\"},\"last_name\":\"Prapas\",\"first_name\":\"Paul\"},\"category_groups\":[{\"id\":\"CF Training_Quality Group\",\"wid\":\"0227dc387a09017ceaef53bded65e5ef\",\"descriptor\":\"Training & Quality 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DIS KAPI NO:37, IC KAPI NO: 2 KAG\",\"address\":\"TUR - KAGITHANE1 - MERKEZ MAHALLESI AYAZMA CADDESI PAPIRUS PLZ. DIS KAPI NO:37, IC KAPI NO: 2 KAG\",\"city\":\"Kagithane\",\"state\":\"\u0130stanbul\",\"postal_code\":\"34975\",\"region\":null,\"country\":\"T\u00fcrkiye\",\"short_description\":\"We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. \\n\\nConcentrix is the global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent. \\n\\nIn our Information Technology and Global Security team, you will deliver the latest technology infrastructure, transformative software solutions and industry-leading global security for our staff and clients. You will work with the best in the world to design, implement and strategize IT, security, application development, innovation, and solutions in today\u2019s hyperconnected world. You will be part of the technology team that is core to our vision of develop, build and run the future of Integrated Services. \\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year. \\n\\nWe embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are. \\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p><span style=\\\"color:#000000\\\">We are looking for a <b>Senior IT Project Manager<\/b> to lead successful client transitions and internal IT infrastructure initiatives from initiation through closure and handover to business and IT operations. In this role, you will manage technology transition projects using agreed project management methodologies, ensuring delivery stays aligned to scope, timeline, budget, quality, and stakeholder expectations.<\/span><\/p><p><br \/><br \/><\/p><p><span style=\\\"color:#000000\\\">Responsibilities<\/span><\/p><br \/><ul><li><span style=\\\"color:#000000\\\">Lead end-to-end delivery of <b>client transition and internal IT infrastructure projects<\/b>, from initiation through closure and operational handover.<\/span><\/li><\/ul><ul><li><span style=\\\"color:#000000\\\">Plan, execute, and monitor technology transition projects within agreed scope, timeline, budget, and quality expectations.<\/span><\/li><\/ul><ul><li><span style=\\\"color:#000000\\\">Maintain project plans, governance, documentation, communication plans, and stakeholder reporting.<\/span><\/li><\/ul><ul><li><span style=\\\"color:#000000\\\">Coordinate cross-functional teams, workstream leads, subject matter experts, business stakeholders, and IT operations teams to ensure smooth execution.<\/span><\/li><\/ul><ul><li><span style=\\\"color:#000000\\\">Track and manage risks, issues, dependencies, budgets, costs, and contingency actions while supporting client satisfaction.<\/span><\/li><\/ul><p><br \/><br \/><\/p><p><span style=\\\"color:#000000\\\">Qualifications\u00a0<\/span><\/p><br \/><ul><li><span style=\\\"color:#000000\\\">Fluent in <b>English and Turkish<\/b>, with excellent verbal and written communication skills.<\/span><\/li><\/ul><ul><li><span style=\\\"color:#000000\\\">Bachelor\u2019s degree in a related field preferred; project management certification such as <b>PMP, PRINCE2, Agile, Lean Six Sigma<\/b>, or similar preferred.\u00a0<\/span><\/li><\/ul><ul><li><span style=\\\"color:#000000\\\">Proven experience managing multiple client-focused IT, technology transition, or transformation projects in fast-paced, deadline-driven environments.\u00a0<\/span><\/li><\/ul><ul><li><span style=\\\"color:#000000\\\">Strong planning, organization, prioritization, risk management, budget tracking, and problem-solving skills.\u00a0<\/span><\/li><\/ul><ul><li><span style=\\\"color:#000000\\\">Demonstrated leadership, stakeholder influence, conflict resolution, and cross-functional team coordination skills.\u00a0<\/span><\/li><\/ul><br \/><p>#LI-hybrid<\/p>\",\"ats_external_id\":\"R1761224\",\"location\":\"Kagithane, \u0130stanbul\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-12T20:48:19.354+08:00\",\"created_at\":\"2026-09-11T22:06:34.889+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNTkyMg?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/TUR---KAGITHANE1---MERKEZ-MAHALLESI-AYAZMA-CADDESI-PAPIRUS-PLZ-DIS-KAPI-NO37-IC-KAPI-NO-2-KAG\/Senior-IT-Project-Manager_R1761224\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Program Management\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"88e6edbacaa4101ac0ba0deb2da30000\",\"descriptor\":\"Concentrix M\u00fc\u015fteri Hizmetleri A.\u015e.\",\"reference_id\":\"WTR01\",\"organization_reference_id\":\"WTR01\"},\"language\":[],\"location\":{\"city\":\"Kagithane\",\"state\":\"\u0130stanbul\",\"country\":{\"wid\":\"c2e3bac5bbbb47b29dfc6e8b56a1586e\",\"iso2\":\"TR\",\"iso3\":\"TUR\",\"descriptor\":\"T\u00fcrkiye\",\"iso_numeric\":\"792\"},\"postal_code\":\"34975\",\"primary_location\":{\"id\":\"TR-IST-PAPIR-01\",\"wid\":\"1e068287a9e3101d479eb00a406e0000\",\"descriptor\":\"TUR - KAGITHANE1 - MERKEZ MAHALLESI AYAZMA CADDESI PAPIRUS PLZ. 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Do you have a keen eye for detail and enjoy turning insights into action?<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>We are looking for a <\/span>Quality Analyst<span> to join our growing team and support one of the world&#39;s leading global brands. In this role, you&#39;ll play a critical part in enhancing customer experience by monitoring performance, identifying opportunities for improvement, and partnering with operational teams to drive quality excellence.<\/span><\/span><\/p><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><b><span>What You&#39;ll Be Doing<\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><p><span><span>As a Quality Analyst, you&#39;ll be responsible for evaluating customer interactions and ensuring service delivery consistently meets client and business expectations.<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><\/p><p><b><span>Key Responsibilities<\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><ul><li><p><span><span>Monitor and evaluate customer interactions across calls, email, and chat channels<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Conduct quality assessments against established standards and KPIs<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Deliver actionable feedback and insights to support operational improvement<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Participate in calibration sessions with Operations, Quality teams, and client stakeholders to ensure scoring consistency<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Analyse trends, identify performance gaps, and recommend improvement initiatives<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Support internal quality audits and process reviews<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Collaborate with Training and Operations teams to improve customer experience and business performance<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Maintain a strong understanding of client products, services, and program objectives<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Contribute to quality documentation, scorecards, and best practice frameworks<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Support key business metrics, operational targets, and continuous improvement initiatives<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><b><span>What We&#39;re Looking For<\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><p><b><span>Essential Requirements<\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><ul><li><p><span><span>Fluency in <\/span>English (C1)\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Previous experience within Quality Assurance, Quality Monitoring, Customer Experience, or Contact Centre Operations<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Strong analytical mindset with excellent attention to detail<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Ability to identify trends and translate findings into actionable recommendations<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Experience working with performance metrics and quality frameworks<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Strong stakeholder management and communication skills<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Ability to manage multiple priorities in a fast-paced environment<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Proficiency in Microsoft Office, including Excel and PowerPoint<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><b><span>Preferred Qualifications<\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><ul><li><p><span><span>Associate&#39;s Degree or equivalent education<\/span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>3-5 years of experience in Quality, Customer Experience, Contact Centre, BPO, or Operational Excellence environments<\/span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Experience supporting multilingual customer service or sales operations<\/span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Knowledge of quality auditing methodologies and calibration processes<\/span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><b><span>Why Join Us?<\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><ul><li><p><span><span>Work with a globally recognised client<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>International and multicultural working environment<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Career growth and development opportunities<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Ongoing training and professional development<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Dynamic and collaborative team culture<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Competitive salary and benefits package<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Relocation support available<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><b><span>Location<\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><ul><li><p><span><span>Athens, Greece<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>On-Site Role<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><b><span>Ready to Elevate Quality Standards?<\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><p><span><span>Join us and help create exceptional customer experiences while developing your career in a fast-growing international environment.<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><\/p><p><b><span>Apply today and become part of a team <\/span><span>where<\/span><span> quality drives success.<\/span><\/b><span>\u00a0<\/span><\/p><\/div><p><\/p>\",\"ats_external_id\":\"R1763629\",\"location\":\"Athens\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-12T20:47:58.531+08:00\",\"created_at\":\"2026-09-11T22:06:31.406+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNTkxNw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/GRC-Athens---Ilia-Iliou-51\/Quality-Evaluator-English_R1763629-1\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Quality\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"language\":[],\"location\":{\"city\":\"Athens\",\"state\":null,\"country\":{\"wid\":\"566388c1eb974c42bd9e3da4c2f57d60\",\"iso2\":\"GR\",\"iso3\":\"GRC\",\"descriptor\":\"Greece\",\"iso_numeric\":\"300\"},\"postal_code\":\"11743\",\"primary_location\":{\"id\":\"GR-ATH-ILIAI-01\",\"wid\":\"d336840d2e5c101d47980bb2678f0000\",\"descriptor\":\"GRC 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10-16\",\"city\":\"Athens\",\"state\":null,\"postal_code\":\"11743\",\"region\":null,\"country\":\"Greece\",\"short_description\":\"The Sales Manager is responsible for overseeing the management of the team(s) supporting accounts to drive the generation of revenue and business growth, lead a sales team(s), accountable for driving team performance through customer success motions (onboarding, adoption, health checks and voice of the customer) and\/or revenue retention motions (product\/ service contract renewals, extension, upsell and expansion). Responsible for managing, building, and developing strategic client relationship through a balanced level of engagement with Sales Director and external facing client.\",\"long_description\":\"<p>&#x1f4cd; Athens, Greece | Relocation Support Available<\/p><p><\/p><p><b>Lead High-Performing Sales Teams. Drive Revenue Growth. Influence Business Strategy.<\/b><\/p><p><\/p><p>Are you an experienced sales leader with a passion for developing talent, delivering commercial results, and driving operational excellence?<\/p><p><\/p><p>We are looking for a <b>Business Sales Manager<\/b> to lead multiple sales teams supporting a globally recognised technology client. In this role, you&#39;ll be responsible for scaling performance, developing future leaders, driving revenue growth, and ensuring exceptional client outcomes across a fast-paced and highly visible sales environment.<\/p><p><\/p><p>This is an opportunity to influence strategy, build high-performing teams, and make a measurable impact on business growth.<\/p><div><\/div><p><\/p><div><\/div><p><b>What You&#39;ll Do<\/b><\/p><p>As a Business Sales Manager, you&#39;ll take ownership of sales performance, people leadership, and operational excellence across the program.<\/p><p><\/p><p><b>Key Responsibilities<\/b><\/p><ul><li>Lead, coach, and develop a team of Sales Managers and Team Leaders to consistently exceed client and business targets<\/li><li>Own site sales performance, forecasting, revenue delivery, and business growth initiatives<\/li><li>Drive a culture of accountability, performance, and continuous improvement<\/li><li>Analyse sales performance, productivity trends, and operational metrics to identify opportunities for optimisation<\/li><li>Deliver accurate forecasting, reporting, and business insights to senior leadership and client stakeholders<\/li><li>Lead Weekly, Monthly, and Quarterly Business Reviews with internal and external stakeholders<\/li><li>Partner with Operations, Recruitment, Training, and Workforce teams to support program growth and talent development<\/li><li>Ensure CRM data integrity and leverage insights to improve forecasting and sales effectiveness<\/li><li>Develop and implement scalable sales processes, operational playbooks, and best practices<\/li><li>Identify market opportunities, risks, and customer needs to inform strategic decision-making<\/li><li>Drive employee engagement, incentive programs, recognition initiatives, and leadership development<\/li><li>Act as a trusted advisor to client stakeholders, building strong partnerships and delivering business value<\/li><\/ul><p><\/p><div><\/div><p><b>What We&#39;re Looking For: <\/b><\/p><p>\u2714 Proven experience in Digital Advertising Sales, Business Development, Inside Sales, or Performance Marketing environments<\/p><p>\u2714 4&#43; years of people leadership experience managing large, high-performing sales organisations<\/p><p>\u2714 Experience leading leaders, including Sales Managers and Team Leaders<\/p><p>\u2714 Strong commercial acumen with a track record of achieving and exceeding revenue targets<\/p><p>\u2714 Experience managing sales forecasting, reporting, pipeline management, and business reviews<\/p><p>\u2714 Ability to influence senior stakeholders and confidently engage with executive-level decision makers<\/p><p>\u2714 Strong analytical skills with the ability to turn data into actionable business insights<\/p><p>\u2714 Excellent coaching, leadership, and talent development capabilities<\/p><p>\u2714 Outstanding communication and presentation skills in English<\/p><p>\u2714 Experience working in fast-paced, dynamic, and target-driven environments<\/p><div><\/div><p><\/p><div><\/div><p><b>Preferred Qualifications<\/b><\/p><p>\u2b50 Experience within Digital Advertising, Online Marketing, Technology, SaaS, or BPO industries<\/p><p>\u2b50 Experience supporting SMB or Enterprise sales teams<\/p><p>\u2b50 Previous exposure to Microsoft Advertising, Google Ads, Meta Advertising, or related advertising platforms<\/p><p>\u2b50 Experience with CRM platforms such as Microsoft Dynamics, Salesforce, HubSpot, or similar tools<\/p><p>\u2b50 Bachelor&#39;s Degree or equivalent professional experience<\/p><div><\/div><p><\/p><div><\/div><p><b>Why Join Us?<\/b><\/p><p>\u2728 Work with a globally recognised technology brand<\/p><p>\u2728 Lead large-scale, high-performing sales organisations<\/p><p>\u2728 Influence commercial strategy and business outcomes<\/p><p>\u2728 International and collaborative working environment<\/p><p>\u2728 Significant career development and leadership growth opportunities<\/p><p>\u2728 Competitive salary, 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Today.\\n\\nThe future team member that will love this job will demonstrate the value and benefits of our client's services through customer engagement, with a primary focus on selling or renewing contracts. Reporting to a sales manager, You will have an assigned territory and develop an excellent level of product or service knowledge to support customer questions and promote offerings. Along the way you will have access to world-class training opportunities to grow and enhance your skills and career. At Concentrix, you can Own Your Future!\",\"long_description\":null,\"ats_external_id\":\"R1763493\",\"location\":\"Makati City\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-12T20:47:58.518+08:00\",\"created_at\":\"2026-09-11T18:08:21.710+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNTg5OA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Makati-City---SLC\/Sr-Specialist--Sales-Development_R1763493\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"B2B Sales\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"b67da9176e3d1063315edce36dd07e4b\",\"descriptor\":\"Concentrix CVG Philippines, Inc.\",\"reference_id\":\"YPH08\",\"organization_reference_id\":\"YPH08\"},\"language\":[],\"location\":{\"city\":\"Makati City\",\"state\":null,\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"1226\",\"primary_location\":{\"id\":\"PH-MAK-RUFIN-Y0\",\"wid\":\"b67da9176e3d1062f9e37bc9b0b6c222\",\"descriptor\":\"PHL Makati City - SLC\"}},\"languages\":null,\"recruiter\":{\"email\":{\"wid\":\"f365fe40ffdc104c576cca3906c00001\",\"address\":\"brian.magnayi@concentrix.com\"},\"last_name\":\"Magnayi\",\"first_name\":\"Brian\"},\"categories\":[{\"id\":\"CF B2B Sales\",\"wid\":\"97ce316084a210142296b42c74b40000\",\"descriptor\":\"B2B Sales\"}],\"recruiters\":[{\"id\":\"100829049\",\"wid\":\"60219339f7a01064adfacfad5bf9e250\",\"descriptor\":\"MC Valenciano (100829049)\"},{\"id\":\"017848\",\"wid\":\"db67be7c37fa10053b4b28bf2c910000\",\"descriptor\":\"Brian Magnayi (017848)\"},{\"id\":\"102475022\",\"wid\":\"771bdb8e659510375b0979ce0ca10000\",\"descriptor\":\"John Paul Luigi Mingoa (102475022)\"},{\"id\":\"103541636\",\"wid\":\"2880ae41a0f6101ebf4515223a210000\",\"descriptor\":\"Justine Kimverly Bulahan (103541636)\"},{\"id\":\"017413\",\"wid\":\"ad6658a0dd1910053b36bbcc81e20000\",\"descriptor\":\"Marely Carmela Valdez (017413)\"},{\"id\":\"102185421\",\"wid\":\"73e197c0f43c10199b6db53347470000\",\"descriptor\":\"Jass Balindo (102185421)\"},{\"id\":\"019102\",\"wid\":\"78893d07c56a10053ba27d1d29e90000\",\"descriptor\":\"Joana Santiago (019102)\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"DSSI03SD\",\"wid\":\"6141a3fc4fd31014237faabd9e360000\",\"descriptor\":\"Sr. Specialist, Sales Development\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-389525\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Makati-City---SLC\/Sr-Specialist--Sales-Development_R1763493\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Makati-City---SLC\/Sr-Specialist--Sales-Development_R1763493\/apply\",\"job_requisition_id\":\"R1763493\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"wid\":\"f365fe40ffdc104c576cca3906c00001\",\"address\":\"brian.magnayi@concentrix.com\"},\"last_name\":\"Magnayi\",\"first_name\":\"Brian\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1763493\",\"wid\":\"af2bb3bb58fa102cd2bd810260920000\",\"descriptor\":\"R1763493 Sr. Specialist, Sales Development (Evergreen) (Open)\"},\"recruiter_group\":[{\"email\":{\"wid\":\"f365fe40ffdc104c576cca3906c00001\",\"address\":\"brian.magnayi@concentrix.com\"},\"last_name\":\"Magnayi\",\"first_name\":\"Brian\"},{\"email\":{\"wid\":\"ec297acd813f1019b072c65b1a700003\",\"address\":\"jason.balindo@concentrix.com\"},\"last_name\":\"Balindo\",\"first_name\":\"Jass\"},{\"email\":{\"wid\":\"ce41dc93499710055688e90243590000\",\"address\":\"joanamae.santiago@concentrix.com\"},\"last_name\":\"Santiago\",\"first_name\":\"Joana\"},{\"email\":{\"wid\":\"1cd4b8074d7e10376b4313abd81a0003\",\"address\":\"johnpaulluigi.mingoa@concentrix.com\"},\"last_name\":\"Mingoa\",\"first_name\":\"John Paul Luigi\"},{\"email\":{\"wid\":\"ca9caf0b890e101ecb1cbb532c1c0001\",\"address\":\"justinekimverly.bulahan@concentrix.com\"},\"last_name\":\"Bulahan\",\"first_name\":\"Justine Kimverly\"},{\"email\":{\"wid\":\"8e0a68a0a3d6100556a4a412926c0001\",\"address\":\"marelycarmela.valdez@concentrix.com\"},\"last_name\":\"Valdez\",\"first_name\":\"Marely Carmela\"},{\"email\":{\"wid\":\"108a9bcf4333101556835940f9fe0001\",\"address\":\"francescamichaella.valenciano@concentrix.com\"},\"last_name\":\"Valenciano\",\"first_name\":\"MC\"}],\"requisition_type\":null,\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_9B\",\"wid\":\"0227dc387a0901c8993ae213e1653536\",\"descriptor\":\"Grade 9B\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":null,\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"1053\",\"campaign_id\":\"25896\",\"campaign_title\":\"Sr. Specialist, Customer Acquisition R1763495\",\"campaign_type\":\"job_application\",\"job_title\":\"Sr. Specialist, Customer Acquisition\",\"street\":\"PHL Makati City - SLC\",\"address\":\"PHL Makati City - SLC\",\"city\":\"Makati City\",\"state\":null,\"postal_code\":\"1226\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"\",\"long_description\":\"<div><p><b>You Will:<\/b><\/p><\/div><div><div><div><div><div><div><div><div><div><ul><li><p><b>Sales<\/b> <b>Strategy<\/b>: Developing sales strategies to acquire new customers. This involves identifying target industries, segments, and potential clients.<\/p><\/li><li><p><b>Client<\/b> <b>Engagement<\/b>: Building relationships with customers, understanding their needs, and being a trusted advisor to provide appropriate SaaS solutions to meet their requirements.<\/p><\/li><li><p><b>Sales<\/b> <b>Presentations<\/b>: Deliver compelling product demonstrations and presentations to potential clients, showcasing the value and benefits of the SaaS solution.<\/p><\/li><li><p><b>Negotiation<\/b> <b>and<\/b> <b>Closing<\/b> <b>Deals<\/b>: Negotiating contract terms and pricing with customers to secure new business and lead deal closures. Speak to senior executives (HR, TA) Department and help to convince HR TA<\/p><\/li><li><p><b>Pipeline<\/b> <b>Management<\/b>: Manage a sales pipeline, tracking leads, opportunities, and accounts in the customer relationship management (CRM) system.<\/p><\/li><li><p><b>Revenue<\/b> <b>Forecasting<\/b>: Forecast sales revenue and providing regular updates to sales management.<\/p><\/li><li><p><b>Collaboration<\/b>: Work with Sales Development Representatives (SDRs), Sales Managers and other partners (LinkedIn AE\u2019s, project team, marketing, IT support, Sales Ops) to ensure agreement and increase sales process.<\/p><\/li><li><p><b>Market<\/b> <b>Knowledge<\/b>: Staying informed about industry trends, competitor activities, and market developments to position the SaaS product and maintain a competitive edge.<\/p><\/li><li><p><b>Post<\/b>-<b>Sales<\/b> <b>Support<\/b>: update CRM system for other teams to complete post sale activities\u00a0<\/p><\/li><\/ul><p><\/p><p><b>You Have:<\/b><\/p><ul><li><p>3-5 years of experience in a quota-carrying sales role<\/p><\/li><li><p>For the Thailand market, fluency in Thai and English to serve customers\u00a0<\/p><\/li><li><p>For the Philippines market, fluency in Tagalog and English to serve customers\u00a0<\/p><\/li><li><p>Experience with recruiting, recruitment media and HR software\u202f\u00a0<\/p><\/li><li><p>Experience with SaaS opportunities<\/p><\/li><li><p>Experience selling IT or recruiting solutions\u202f\u202f\u00a0<\/p><\/li><li><p>Knowledge of software contract terms and conditions with the ability to create fair transactions\u202f\u00a0<\/p><\/li><li><p>Negotiation and accurate forecasting skills\u202f\u00a0<\/p><\/li><li><p>Close high-level business in an evangelist sales environment\u202f\u00a0<\/p><\/li><li><p>Use data to inform decision-making and persuade others\u202f\u202f\u00a0<\/p><\/li><li><p>Manage multiple prospect situations simultaneously while positioning company products against direct and indirect competitors\u202f\u00a0<\/p><\/li><\/ul><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div>\",\"ats_external_id\":\"R1763495\",\"location\":\"Makati City\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-12T20:47:44.377+08:00\",\"created_at\":\"2026-09-11T18:08:21.099+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNTg5Ng?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Makati-City---SLC\/Sr-Specialist--Customer-Acquisition_R1763495\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"B2B Sales\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"b67da9176e3d1063315edce36dd07e4b\",\"descriptor\":\"Concentrix CVG Philippines, Inc.\",\"reference_id\":\"YPH08\",\"organization_reference_id\":\"YPH08\"},\"language\":[],\"location\":{\"city\":\"Makati City\",\"state\":null,\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"1226\",\"primary_location\":{\"id\":\"PH-MAK-RUFIN-Y0\",\"wid\":\"b67da9176e3d1062f9e37bc9b0b6c222\",\"descriptor\":\"PHL Makati City - SLC\"}},\"languages\":null,\"recruiter\":{\"email\":{\"wid\":\"f365fe40ffdc104c576cca3906c00001\",\"address\":\"brian.magnayi@concentrix.com\"},\"last_name\":\"Magnayi\",\"first_name\":\"Brian\"},\"categories\":[{\"id\":\"CF B2B Sales\",\"wid\":\"97ce316084a210142296b42c74b40000\",\"descriptor\":\"B2B Sales\"}],\"recruiters\":[{\"id\":\"100829049\",\"wid\":\"60219339f7a01064adfacfad5bf9e250\",\"descriptor\":\"MC Valenciano (100829049)\"},{\"id\":\"017848\",\"wid\":\"db67be7c37fa10053b4b28bf2c910000\",\"descriptor\":\"Brian Magnayi (017848)\"},{\"id\":\"102475022\",\"wid\":\"771bdb8e659510375b0979ce0ca10000\",\"descriptor\":\"John Paul Luigi Mingoa (102475022)\"},{\"id\":\"103541636\",\"wid\":\"2880ae41a0f6101ebf4515223a210000\",\"descriptor\":\"Justine Kimverly Bulahan (103541636)\"},{\"id\":\"017413\",\"wid\":\"ad6658a0dd1910053b36bbcc81e20000\",\"descriptor\":\"Marely Carmela Valdez (017413)\"},{\"id\":\"102185421\",\"wid\":\"73e197c0f43c10199b6db53347470000\",\"descriptor\":\"Jass Balindo (102185421)\"},{\"id\":\"019102\",\"wid\":\"78893d07c56a10053ba27d1d29e90000\",\"descriptor\":\"Joana Santiago (019102)\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"DSSI03CA\",\"wid\":\"dacb6b4246c21014237f947a17ff0000\",\"descriptor\":\"Sr. Specialist, Customer Acquisition\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-389545\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Makati-City---SLC\/Sr-Specialist--Customer-Acquisition_R1763495\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Makati-City---SLC\/Sr-Specialist--Customer-Acquisition_R1763495\/apply\",\"job_requisition_id\":\"R1763495\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"wid\":\"f365fe40ffdc104c576cca3906c00001\",\"address\":\"brian.magnayi@concentrix.com\"},\"last_name\":\"Magnayi\",\"first_name\":\"Brian\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1763495\",\"wid\":\"56457add9eda102cd30d40bc1c350000\",\"descriptor\":\"R1763495 Sr. Specialist, Customer Acquisition (Evergreen) (Open)\"},\"recruiter_group\":[{\"email\":{\"wid\":\"f365fe40ffdc104c576cca3906c00001\",\"address\":\"brian.magnayi@concentrix.com\"},\"last_name\":\"Magnayi\",\"first_name\":\"Brian\"},{\"email\":{\"wid\":\"ec297acd813f1019b072c65b1a700003\",\"address\":\"jason.balindo@concentrix.com\"},\"last_name\":\"Balindo\",\"first_name\":\"Jass\"},{\"email\":{\"wid\":\"ce41dc93499710055688e90243590000\",\"address\":\"joanamae.santiago@concentrix.com\"},\"last_name\":\"Santiago\",\"first_name\":\"Joana\"},{\"email\":{\"wid\":\"1cd4b8074d7e10376b4313abd81a0003\",\"address\":\"johnpaulluigi.mingoa@concentrix.com\"},\"last_name\":\"Mingoa\",\"first_name\":\"John Paul Luigi\"},{\"email\":{\"wid\":\"ca9caf0b890e101ecb1cbb532c1c0001\",\"address\":\"justinekimverly.bulahan@concentrix.com\"},\"last_name\":\"Bulahan\",\"first_name\":\"Justine Kimverly\"},{\"email\":{\"wid\":\"8e0a68a0a3d6100556a4a412926c0001\",\"address\":\"marelycarmela.valdez@concentrix.com\"},\"last_name\":\"Valdez\",\"first_name\":\"Marely Carmela\"},{\"email\":{\"wid\":\"108a9bcf4333101556835940f9fe0001\",\"address\":\"francescamichaella.valenciano@concentrix.com\"},\"last_name\":\"Valenciano\",\"first_name\":\"MC\"}],\"requisition_type\":null,\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_9B\",\"wid\":\"0227dc387a0901c8993ae213e1653536\",\"descriptor\":\"Grade 9B\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":null,\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"1054\",\"campaign_id\":\"25895\",\"campaign_title\":\"Specialist, Customer Success R1763524\",\"campaign_type\":\"job_application\",\"job_title\":\"Specialist, Customer Success\",\"street\":\"PHL Makati City - SLC\",\"address\":\"PHL Makati City - SLC\",\"city\":\"Makati City\",\"state\":null,\"postal_code\":\"1226\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"\",\"long_description\":\"<div><div><b>You Have:<\/b><\/div><\/div><div><div><div><div><div><div><div><div><div><ul><li><p>2&#43; years of experience working in a customer service<\/p><\/li><li><p>Prior success in achievement of personal and team sales quota\/goals<\/p><\/li><li><p>Experience in high-volume calling<\/p><\/li><li><p>Experience learning new technology and data<\/p><\/li><li><p>Process orientation and ability to follow call scripts<\/p><\/li><li><p>Problem solving skills<\/p><\/li><li><p>Excellent knowledge of MS Office programs<\/p><\/li><li><p>Experience working with Salesforce.com or similar CRM<\/p><\/li><li><p>Experience or willingness to work from home<\/p><\/li><\/ul><p><\/p><p><b>You Will<\/b><\/p><ul><li><p>Manage high volume of customer contacts and communications through phone and email each day<\/p><\/li><li><p>Use contact search and productivity tools to verify contact information is accurate<\/p><\/li><li><p>Conduct health checks at agreed upon recurring intervals to gauge product satisfaction and value completion<\/p><\/li><li><p>Develop a level of product knowledge to speak intelligently to customers and address specific objections<\/p><\/li><li><p>Document and track qualitative feedback and quantifiable measurements through surveys, phone calls and emails using computer systems<\/p><\/li><li><p>Capture customers&#39; product expectations, experiences, satisfaction, and likelihood of abandonment, &#34;Voice of the Customer&#34;<\/p><\/li><li><p>Initiate steps through appropriate communication channels to address customer concerns\/roadblocks prohibiting satisfaction or product usage<\/p><\/li><li><p>Work with teams and management to promote a positive customer experience<\/p><\/li><\/ul><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div>\",\"ats_external_id\":\"R1763524\",\"location\":\"Makati City\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-12T20:47:22.031+08:00\",\"created_at\":\"2026-09-11T18:08:20.768+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNTg5NQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Makati-City---SLC\/Specialist--Customer-Success_R1763524\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"B2B Sales\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"b67da9176e3d1063315edce36dd07e4b\",\"descriptor\":\"Concentrix CVG Philippines, Inc.\",\"reference_id\":\"YPH08\",\"organization_reference_id\":\"YPH08\"},\"language\":[],\"location\":{\"city\":\"Makati City\",\"state\":null,\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"1226\",\"primary_location\":{\"id\":\"PH-MAK-RUFIN-Y0\",\"wid\":\"b67da9176e3d1062f9e37bc9b0b6c222\",\"descriptor\":\"PHL Makati City - SLC\"}},\"languages\":null,\"recruiter\":{\"email\":{\"wid\":\"f365fe40ffdc104c576cca3906c00001\",\"address\":\"brian.magnayi@concentrix.com\"},\"last_name\":\"Magnayi\",\"first_name\":\"Brian\"},\"categories\":[{\"id\":\"CF B2B Sales\",\"wid\":\"97ce316084a210142296b42c74b40000\",\"descriptor\":\"B2B Sales\"}],\"recruiters\":[{\"id\":\"100829049\",\"wid\":\"60219339f7a01064adfacfad5bf9e250\",\"descriptor\":\"MC Valenciano (100829049)\"},{\"id\":\"017848\",\"wid\":\"db67be7c37fa10053b4b28bf2c910000\",\"descriptor\":\"Brian Magnayi (017848)\"},{\"id\":\"102475022\",\"wid\":\"771bdb8e659510375b0979ce0ca10000\",\"descriptor\":\"John Paul Luigi Mingoa (102475022)\"},{\"id\":\"103541636\",\"wid\":\"2880ae41a0f6101ebf4515223a210000\",\"descriptor\":\"Justine Kimverly Bulahan (103541636)\"},{\"id\":\"017413\",\"wid\":\"ad6658a0dd1910053b36bbcc81e20000\",\"descriptor\":\"Marely Carmela Valdez (017413)\"},{\"id\":\"102185421\",\"wid\":\"73e197c0f43c10199b6db53347470000\",\"descriptor\":\"Jass Balindo (102185421)\"},{\"id\":\"019102\",\"wid\":\"78893d07c56a10053ba27d1d29e90000\",\"descriptor\":\"Joana Santiago (019102)\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC3231\",\"wid\":\"7c3a6c16161210363027bf7c4bc50000\",\"descriptor\":\"Specialist, Customer Success\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-389165\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Makati-City---SLC\/Specialist--Customer-Success_R1763524\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Makati-City---SLC\/Specialist--Customer-Success_R1763524\/apply\",\"job_requisition_id\":\"R1763524\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"wid\":\"f365fe40ffdc104c576cca3906c00001\",\"address\":\"brian.magnayi@concentrix.com\"},\"last_name\":\"Magnayi\",\"first_name\":\"Brian\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1763524\",\"wid\":\"0c0c28222810102cd6b589d061440000\",\"descriptor\":\"R1763524 Specialist, Customer Success (Evergreen) (Open)\"},\"recruiter_group\":[{\"email\":{\"wid\":\"f365fe40ffdc104c576cca3906c00001\",\"address\":\"brian.magnayi@concentrix.com\"},\"last_name\":\"Magnayi\",\"first_name\":\"Brian\"},{\"email\":{\"wid\":\"ec297acd813f1019b072c65b1a700003\",\"address\":\"jason.balindo@concentrix.com\"},\"last_name\":\"Balindo\",\"first_name\":\"Jass\"},{\"email\":{\"wid\":\"ce41dc93499710055688e90243590000\",\"address\":\"joanamae.santiago@concentrix.com\"},\"last_name\":\"Santiago\",\"first_name\":\"Joana\"},{\"email\":{\"wid\":\"1cd4b8074d7e10376b4313abd81a0003\",\"address\":\"johnpaulluigi.mingoa@concentrix.com\"},\"last_name\":\"Mingoa\",\"first_name\":\"John Paul Luigi\"},{\"email\":{\"wid\":\"ca9caf0b890e101ecb1cbb532c1c0001\",\"address\":\"justinekimverly.bulahan@concentrix.com\"},\"last_name\":\"Bulahan\",\"first_name\":\"Justine Kimverly\"},{\"email\":{\"wid\":\"8e0a68a0a3d6100556a4a412926c0001\",\"address\":\"marelycarmela.valdez@concentrix.com\"},\"last_name\":\"Valdez\",\"first_name\":\"Marely Carmela\"},{\"email\":{\"wid\":\"108a9bcf4333101556835940f9fe0001\",\"address\":\"francescamichaella.valenciano@concentrix.com\"},\"last_name\":\"Valenciano\",\"first_name\":\"MC\"}],\"requisition_type\":null,\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_9A\",\"wid\":\"0227dc387a09018bf2c30105e165b735\",\"descriptor\":\"Grade 9A\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":null,\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"1055\",\"campaign_id\":\"25886\",\"campaign_title\":\"Specialist, Bid Proposals R1762531\",\"campaign_type\":\"job_application\",\"job_title\":\"Specialist Bid Proposals - Bilingual\",\"street\":\"SLV Work-at-Home\",\"address\":\"SLV Work-at-Home\",\"city\":\"SLV\",\"state\":\"San Salvador\",\"postal_code\":\".\",\"region\":null,\"country\":\"El Salvador\",\"short_description\":\"We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. \\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p>The Proposal Specialist supports the sales process by managing the creation and delivery of proposals, presentations, and other client-facing materials. This role coordinates input from multiple teams, keeps projects on track, and ensures all deliverables are high quality, aligned with Concentrix standards, and tailored to each client&#39;s brand and requirements. The Proposal Manager also supports client meetings and site visits, creates creative content when needed, and maintains proposal resources and best practices to help win new business.<\/p><p><\/p><p><b>Responsibilities <\/b><\/p><ul><li><p>Coordinate and respond to RFx\/proactive opportunities by creating proposal templates, populating standard content, managing cross-functional stakeholder input\/edits, and customizing proposals to mirror the client brand by incorporating client branding\/nomenclature while still representing the Concentrix brand.<\/p><\/li><li><p>Create client presentations and assist with planning\/coordination of opportunity-related site visits.<\/p><\/li><li><p>Partner with Sales to finalize the agenda, notify SMEs of participation, format\/iteration management of visit presentation, including customizing the deck to mirror client branding or the style of deliverables previously submitted to the client.<\/p><\/li><li><p>Ensure all proposal\/presentation content 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maintain content.<\/p><\/li><li><p>Complete all assigned, mandatory training within the timeframe provided.<\/p><\/li><li><p>Conduct and\/or participate in regularly scheduled 1:1 meetings with direct manager and\/or direct reports.<\/p><\/li><\/ul><p><\/p><p><b>Qualifications <\/b><\/p><ul><li><p>Bachelor&#39;s Degree in a related field with 2-5 years of relevant experience preferred.<\/p><\/li><li><p>Excellent written and verbal communication skills in English and Spanish; good command of the English language.<\/p><\/li><li><p>Highly proficient in using Microsoft Office 365Understanding of the BPO domain and elementary understanding of industry domains.<\/p><\/li><li><p>Good sense of aesthetics towards providing professional and succinct written responses; ability to design creative, meaningful graphics.<\/p><\/li><li><p>Ability to manage stakeholders across various functions and levels in the organization.<\/p><\/li><li><p>Process-oriented with strong attention to detail.Ability to organize and prioritize projects in a fast-paced and deadline-driven environment.<\/p><\/li><li><p>Ability to work in a team environment supporting quick turnaround on proposalsSelf-starter, sense of urgency, and works well under pressure.<\/p><\/li><li><p>Creative thinker and designer.<\/p><\/li><\/ul>\",\"ats_external_id\":\"R1762531\",\"location\":\"SLV, San Salvador\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-12T20:47:39.302+08:00\",\"created_at\":\"2026-09-11T18:08:16.061+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNTg4Ng?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/SLV-Work-at-Home\/Specialist-Bid-Proposals---Bilingual_R1762531\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Bid Proposals\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"b67da9176e3d1063315eecbee5937e6c\",\"descriptor\":\"Concentrix CVG Global Services El Salvador, S.A. de C.V.\",\"reference_id\":\"YSV01\",\"organization_reference_id\":\"YSV01\"},\"language\":[],\"location\":{\"city\":\"SLV\",\"state\":\"San Salvador\",\"country\":{\"wid\":\"dc96653331d74bd0b01ae3b086bcbe21\",\"iso2\":\"SV\",\"iso3\":\"SLV\",\"descriptor\":\"El Salvador\",\"iso_numeric\":\"222\"},\"postal_code\":\".\",\"primary_location\":{\"id\":\"SV-WAH-DRECT-Y0\",\"wid\":\"b67da9176e3d1062f9dd7047b004bd9b\",\"descriptor\":\"SLV Work-at-Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"wid\":\"57e06362ec0d01cc70bcb612871412af\",\"address\":\"sofia.araya@concentrix.com\"},\"last_name\":\"Araya\",\"first_name\":\"Sof\u00eda\"},\"categories\":[{\"id\":\"CF Bid Proposals\",\"wid\":\"0227dc387a0901966065fa71f1651d19\",\"descriptor\":\"Bid Proposals\"}],\"recruiters\":[{\"id\":\"101898754\",\"wid\":\"0b22bb510e1501ac0dedf2e977140380\",\"descriptor\":\"Sof\u00eda Araya Montenegro (101898754)\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JT1153\",\"wid\":\"09cccbbbc6561003d225b9489c200000\",\"descriptor\":\"Specialist, Bid Proposals (TCF)\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-387926\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/SLV-Work-at-Home\/Specialist-Bid-Proposals---Bilingual_R1762531\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/SLV-Work-at-Home\/Specialist-Bid-Proposals---Bilingual_R1762531\/apply\",\"job_requisition_id\":\"R1762531\"}],\"organizations\":[{\"wid\":\"108a9bcf433310156ec64e86ff360000\",\"descriptor\":\"23394 - Opexother - CORPHQ\",\"reference_id\":\"CORPHQ\",\"custom_reference_id\":\"CORPHQ\"},{\"wid\":\"04876eb92348101570f6d68c2b2a0000\",\"descriptor\":\"W0ZVBY 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The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.\\n\\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.The ideal candidate will have deep knowledge of Genesys Cloud, integration architectures, customer experience technologies, cloud platforms, and AI-driven engagement solutions.\",\"long_description\":\"<p><\/p><p>Concentrix is seeking a highly skilled Senior Genesys Cloud Engineer to support enterprise clients across Latin America through our CXTech Managed Services organization. This role combines solution architecture, platform administration, development, integrations, AI implementation, production support, and customer consulting responsibilities.<br \/>\u00a0<\/p><p><b>Key Responsibilities<\/b><\/p><p><b>Solution Design &amp; Implementation<\/b><\/p><ul><li>Design and implement Genesys Cloud customer experience solutions.<\/li><li>Lead technical workshops and architecture discussions.<\/li><li>Translate business requirements into scalable technical designs.<\/li><li>Develop deployment and migration strategies.<\/li><li>Support platform optimization initiatives.<\/li><\/ul><p><b>Platform Administration &amp; Operations<\/b><\/p><ul><li>Configure and manage Genesys Cloud environments.<\/li><li>Manage routing, queues, permissions, roles, user configurations.<\/li><li>Implement Architect Flows, Data Actions<\/li><li>Support production operations and managed services activities.<\/li><li>Troubleshoot and resolve platform incidents.<\/li><\/ul><p><b>Integration &amp; Development<\/b><\/p><ul><li>Design and implement API-based integrations.<\/li><li>Develop custom solutions and automation components.<\/li><li>Build integrations with enterprise platforms and third-party systems.<\/li><li>Configure Data Actions and Web Services integrations.<\/li><\/ul><p><b>AI &amp; Automation<\/b><\/p><ul><li>Implement and support Genesys AI capabilities.<\/li><li>Configure Genesys Copilot solutions.<\/li><li>Design virtual agents and self-service experiences.<\/li><li>Support conversational AI initiatives.<\/li><\/ul><div><\/div><p><b>Required Qualifications<\/b><\/p><p><b>Professional Experience<\/b><\/p><ul><li>Minimum 3 years of hands-on experience with Genesys Cloud.<\/li><li>Experience implementing enterprise contact center solutions.<\/li><li>Experience supporting production environments.<\/li><li>Experience working directly with customers and stakeholders.<\/li><li>Experience in Managed Services or Professional Services environments preferred.<\/li><\/ul><div><\/div><p><b>Required Technical Skills<\/b><\/p><p><b>Genesys Cloud Expertise<\/b><\/p><p>Strong hands-on experience with:<\/p><ul><li>Genesys Cloud CX<\/li><li>Architect<\/li><li>Data Actions<\/li><li>Web Services Data Actions<\/li><li>Genesys Cloud APIs<\/li><li>API Integrations<\/li><li>Inbound Routing<\/li><li>Outbound Campaigns<\/li><li>Queue Configuration<\/li><li>User Administration<\/li><li>Roles and Permissions<\/li><li>Knowledge Management<\/li><li>Contact Center Operations<\/li><\/ul><p><b>AI &amp; Self-Service Expertise<\/b><\/p><ul><li>Genesys Copilot<\/li><li>Genesys AI<\/li><li>Agent Assist<\/li><li>Virtual Agents<\/li><li>Knowledge Automation<\/li><li>Conversational AI<\/li><li>Self-Service Solutions<\/li><li>Digital Customer Journeys<\/li><\/ul><p><b>Platform Administration<\/b><\/p><p>Working knowledge of:<\/p><ul><li>User Management<\/li><li>Role Administration<\/li><li>Queue Administration<\/li><li>Routing Strategies<\/li><li>Telephony Configuration<\/li><li>Operational Support<\/li><li>Troubleshooting and Monitoring<\/li><\/ul><div><\/div><p><b>Certifications (Mandatory)<\/b><\/p><p>Candidate must possess at least one active Genesys Certification.<\/p><p>Examples include:<\/p><ul><li>Genesys Cloud Certified Professional<\/li><li>Genesys Cloud Certified Developer<\/li><li>Genesys Cloud Certified Administrator<\/li><li>Genesys Cloud CX Consultant Certification<\/li><li>Genesys Cloud Cx Developer<\/li><\/ul><p>Additional certifications are highly desirable.<\/p><div><\/div><p><b>Cloud &amp; Infrastructure Skills<\/b><\/p><p><b>Cloud Platforms<\/b><\/p><ul><li>Microsoft Azure (Preferred)<\/li><\/ul><p><b>Cloud Architecture<\/b><\/p><ul><li>Cloud-native architecture<\/li><li>Secure solution design<\/li><li>High availability environments<\/li><li>Enterprise infrastructure concepts<\/li><\/ul><p><b>DevOps &amp; DevSecOps<\/b><\/p><ul><li>CI\/CD pipelines<\/li><li>DevOps practices<\/li><li>DevSecOps methodologies<\/li><li>Infrastructure as Code (Terraform)<\/li><\/ul><p><b>Source Control<\/b><\/p><ul><li>GitHub<\/li><li>GitLab<\/li><\/ul><div><\/div><p><b>Integration &amp; API Expertise<\/b><\/p><p>Strong knowledge of:<\/p><ul><li>REST APIs<\/li><li>JSON<\/li><li>OAuth 2.0<\/li><li>Enterprise Integrations<\/li><li>Middleware Platforms<\/li><li>Authentication &amp; Security<\/li><li>API Lifecycle Management<\/li><\/ul><div><\/div><p><b>Telecommunications &amp; Voice Technology<\/b><\/p><p>Required knowledg\/understanding of:<\/p><ul><li>SIP Protocol<\/li><li>SIP Trunks<\/li><li>SIP Headers<\/li><li>Voice Routing<\/li><li>Telephony Infrastructure<\/li><li>Call Flows<\/li><li>Contact Center Voice Architecture<\/li><\/ul><div><\/div><p><b>Professional Competencies<\/b><\/p><p><b>Communication Skills<\/b><\/p><ul><li>Strong verbal and written communication.<\/li><li>Executive and customer-facing communication skills.<\/li><li>Presentation and facilitation skills.<\/li><\/ul><p><b>Customer Management<\/b><\/p><ul><li>Customer-facing consulting experience.<\/li><li>Stakeholder management.<\/li><li>Discovery workshops.<\/li><li>Technical requirements gathering.<\/li><\/ul><p><b>Problem Solving<\/b><\/p><ul><li>Analytical thinking.<\/li><li>Root cause analysis.<\/li><li>Troubleshooting.<\/li><li>Continuous improvement mindset.<\/li><\/ul><div><\/div><p><b>Education<\/b><\/p><p>Bachelor\u2019s Degree in:<\/p><ul><li>Computer Science<\/li><li>Software Engineering<\/li><li>Systems Engineering<\/li><li>Telecommunications Engineering<\/li><li>Information Technology<\/li><li>Related technical discipline<\/li><\/ul>\",\"ats_external_id\":\"R1762221\",\"location\":\"COL, Amazonas\",\"job_type\":\"full_time\",\"salary\":\"609.87\",\"salary_type\":\"monthly\",\"salary_currency\":\"COP\",\"updated_at\":\"2026-10-16T04:04:30.947+08:00\",\"created_at\":\"2026-09-11T18:08:15.274+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNTg4NA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/COL-Work-at-Home\/Senior-Genesys-Cloud-Engineer_R1762221\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Software Development\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"b67da9176e3d1063315dbe8a853f7bb7\",\"descriptor\":\"Concentrix CVG Customer Management Colombia S.A.S.\",\"reference_id\":\"YCO01\",\"organization_reference_id\":\"YCO01\"},\"location\":{\"city\":\"COL\",\"state\":\"Amazonas\",\"country\":{\"wid\":\"e8106cd6a3534f2dba6fdee2d41db89d\",\"iso2\":\"CO\",\"iso3\":\"COL\",\"descriptor\":\"Colombia\",\"iso_numeric\":\"170\"},\"postal_code\":null,\"primary_location\":{\"id\":\"CO-WFH-INDIR-01\",\"wid\":\"740544c0a47f013986ee73771f11e755\",\"descriptor\":\"COL Work-at-Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"leonel.cafaro@concentrix.com\"},\"first_name\":\"Cafaro, Leonel\"},\"categories\":[{\"descriptor\":\"CF Software Development\"}],\"recruiters\":[{\"id\":\"102009204\",\"wid\":\"f81830f171380107b2fc2c8003b70000\",\"descriptor\":\"Leonel Cafaro (102009204)\"},{\"id\":\"102009276\",\"wid\":\"f81830f171380107b309e28b44d20000\",\"descriptor\":\"Grecia Martina Colmenares de Gamez (102009276)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JT0345\",\"descriptor\":\"Sr. Software Engineer (TCF)\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-391193\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/COL-Work-at-Home\/Senior-Genesys-Cloud-Engineer_R1762221\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/COL-Work-at-Home\/Senior-Genesys-Cloud-Engineer_R1762221\/apply\",\"job_requisition_id\":\"R1762221\"}],\"organizations\":[{\"wid\":\"1a48a07d65cf100bef1f992e043c0000\",\"descriptor\":\"COGS (CORP) Consulting SL\",\"reference_id\":\"CATCONSECTORDIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"b67da9176e3d1063315dbe8a853f7bb7\",\"descriptor\":\"Concentrix CVG Customer Management Colombia S.A.S.\",\"reference_id\":\"YCO01\",\"custom_reference_id\":null,\"company_reference_id\":\"YCO01\"},{\"wid\":\"0777b3dda5691025ab645c16ebbc0000\",\"descriptor\":\"W0ZKJE Catalyst Core Cost Projects\",\"reference_id\":\"W0ZKJE\",\"custom_reference_id\":\"W0ZKJE\",\"company_reference_id\":null},{\"wid\":\"7218f45270b3102212bb7cc0b0fb0000\",\"descriptor\":\"11190 - Concentrix - 980002522\",\"reference_id\":\"980002522\",\"custom_reference_id\":\"980002522\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"guadalupe.rojas@concentrix.com\"},\"first_name\":\"Guadalupe Rojas Vaca (102010524)\"},\"category_groups\":[{\"id\":\"CF Application Development Group\",\"wid\":\"0227dc387a0901953338594ceb6523d4\",\"descriptor\":\"Application Development Group\"}],\"job_requisition\":{\"id\":\"R1762221\",\"wid\":\"684f8b2a3e81102cd5a2f5c7bf100000\",\"descriptor\":\"Senior Genesys Cloud Engineer\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"RECRUITING_INSTRUCTION-3-6\",\"compensation_grade\":{\"id\":\"CF Grade_T8\",\"wid\":\"c8e0e0a8af1d10107675404adcde0000\",\"descriptor\":\"Grade T8\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":null,\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"1057\",\"campaign_id\":\"25883\",\"campaign_title\":\"Sr. Software Engineer (TCF) R1762220\",\"campaign_type\":\"job_application\",\"job_title\":\"Senior Twilio Solutions Engineer - Bilingual\",\"street\":\"COL Work-at-Home\",\"address\":\"COL Work-at-Home\",\"city\":\"COL\",\"state\":\"Amazonas\",\"postal_code\":null,\"region\":null,\"country\":\"Colombia\",\"short_description\":\"We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.\\n\\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.The ideal candidate will have deep knowledge of Genesys Cloud, integration architectures, customer experience technologies, cloud platforms, and AI-driven engagement solutions.\",\"long_description\":\"<p><b>Key Responsibilities<\/b><\/p><p><b>Solution Design &amp; Implementation<\/b><\/p><ul><li>Design and implement scalable customer engagement solutions using Twilio technologies.<\/li><li>Lead technical solution design workshops with customers.<\/li><li>Translate business requirements into technical architectures.<\/li><li>Develop and implement omnichannel customer experience solutions.<\/li><li>Participate in architecture reviews and technical governance processes.<\/li><li>Create technical documentation, runbooks, and solution designs.<\/li><\/ul><p><b>Development &amp; Integration<\/b><\/p><ul><li>Develop, test, deploy, and maintain custom software solutions.<\/li><li>Build integrations between Twilio and enterprise platforms.<\/li><li>Develop REST API integrations and middleware components.<\/li><li>Design and implement secure authentication and authorization mechanisms.<\/li><li>Support platform upgrades, enhancements, and new feature deployments.<\/li><\/ul><p><b>Managed Services &amp; Support<\/b><\/p><ul><li>Provide production support for multiple customer environments.<\/li><li>Troubleshoot incidents, service interruptions, and integration failures.<\/li><li>Perform root cause analysis and implement corrective actions.<\/li><li>Support SLA adherence and operational excellence initiatives.<\/li><li>Drive continuous improvement of customer solutions.<\/li><\/ul><p><b>Customer Engagement<\/b><\/p><ul><li>Act as a trusted technical advisor for customers.<\/li><li>Participate in discovery workshops and technical consultations.<\/li><li>Present technical recommendations and implementation approaches.<\/li><li>Collaborate with client stakeholders and business teams.<\/li><li>Contribute to effort estimations and solution proposals.<\/li><\/ul><div><\/div><p><b>Required Qualifications<\/b><\/p><p><b>Professional Experience<\/b><\/p><ul><li>Minimum 3 years of hands-on experience with Twilio platform implementations.<\/li><li>Experience supporting enterprise-level production environments.<\/li><li>Experience participating in customer-facing consulting engagements.<\/li><li>Experience delivering cloud-based contact center and customer engagement solutions.<\/li><li>Experience working within Managed Services or Professional Services organizations is highly desirable.<\/li><\/ul><div><\/div><p><b>Required Technical Skills<\/b><\/p><p><b>Twilio Platform Expertise<\/b><\/p><p>Strong hands-on experience designing, implementing, supporting, and troubleshooting:<\/p><ul><li>Twilio Flex<\/li><li>Twilio Studio<\/li><li>Twilio Functions<\/li><li>TaskRouter<\/li><li>Twilio Conversations<\/li><li>Twilio Messaging<\/li><li>Twilio Voice<\/li><li>Twilio APIs<\/li><li>Twilio Webhooks<\/li><li>Flex Plugins<\/li><li>Contact Center Routing and Queue Management<\/li><\/ul><p><b>Required Implementation Experience<\/b><\/p><p>Demonstrated experience implementing and supporting:<\/p><ul><li>WhatsApp Business solutions<\/li><li>SMS messaging solutions<\/li><li>Voice and inbound\/outbound telephony solutions<\/li><li>Social Messaging channels including Facebook Messenger, Instagram, Web Chat, and related digital channels<\/li><li>CRM integrations using Twilio<\/li><li>Omnichannel customer engagement solutions<\/li><li>AI-powered conversational experiences<\/li><\/ul><p><b>Preferred CCaaS &amp; Customer Experience Knowledge<\/b><\/p><ul><li>Digital customer engagement channels<\/li><li>Contact center operations<\/li><li>Agent routing strategies<\/li><li>IVR design and customer journeys<\/li><li>Conversational AI and automation solutions<\/li><li>Customer self-service solutions<\/li><\/ul><div><\/div><p><b>Software Development Skills<\/b><\/p><p>Strong proficiency in at least one of the following programming languages:<\/p><ul><li>Node.js (JavaScript)<\/li><li>Python<\/li><li>Java<\/li><li>C# \/ .NET<\/li><\/ul><p>Additional experience with:<\/p><ul><li>JavaScript frameworks<\/li><li>Serverless development<\/li><li>Event-driven architectures<\/li><li>Backend service development<\/li><li>API development and integrations<\/li><\/ul><div><\/div><p><b>Cloud &amp; Infrastructure Skills<\/b><\/p><p><b>Cloud Platforms<\/b><\/p><ul><li>Microsoft Azure (Preferred)<\/li><li>AWS or Google Cloud (Desirable)<\/li><\/ul><p><b>Cloud Architecture<\/b><\/p><ul><li>Cloud-native architectures<\/li><li>Microservices architecture<\/li><li>Distributed systems<\/li><li>High availability designs<\/li><li>Security best practices<\/li><\/ul><p><b>DevOps &amp; DevSecOps<\/b><\/p><ul><li>CI\/CD pipelines<\/li><li>Infrastructure as Code (IaC)<\/li><li>Automated deployments<\/li><li>Secure software development lifecycle<\/li><li>DevSecOps practices<\/li><\/ul><p><b>Source Control<\/b><\/p><ul><li>GitHub<\/li><li>GitLab<\/li><\/ul><div><\/div><p><b>Integration &amp; API Expertise<\/b><\/p><p>Strong knowledge of:<\/p><ul><li>REST APIs<\/li><li>Web Services<\/li><li>JSON<\/li><li>OAuth 2.0<\/li><li>OpenID Connect<\/li><li>API Security<\/li><li>Enterprise Integration Patterns<\/li><li>Middleware architectures<\/li><li>Event-driven integrations<\/li><\/ul><div><\/div><p><b>Telecommunications &amp; Voice Technology<\/b><\/p><p>Required understanding of:<\/p><ul><li>SIP Protocol<\/li><li>SIP Trunks<\/li><li>SIP Headers<\/li><li>Voice Routing<\/li><li>Telephony Infrastructure<\/li><li>Contact Center Voice Architecture<\/li><li>Call Flows<\/li><li>PSTN Concepts<\/li><li>Voice Troubleshooting<\/li><\/ul><div><\/div><p><b>AI &amp; Automation Knowledge<\/b><\/p><p>Experience with:<\/p><ul><li>Conversational AI<\/li><li>Chatbots<\/li><li>Voicebots<\/li><li>Generative AI solutions<\/li><li>AI-assisted customer interactions<\/li><li>Workflow automation<\/li><li>Self-service experiences<\/li><\/ul><div><\/div><p><b>Professional Competencies<\/b><\/p><p><b>Communication Skills<\/b><\/p><ul><li>Excellent verbal and written communication skills.<\/li><li>Ability to explain technical concepts to both technical and non-technical audiences.<\/li><li>Strong presentation and facilitation skills.<\/li><\/ul><p><b>Customer Management<\/b><\/p><ul><li>Client-facing consulting experience.<\/li><li>Stakeholder management capabilities.<\/li><li>Requirements gathering and workshop facilitation.<\/li><li>Customer relationship management.<\/li><\/ul><p><b>Problem Solving<\/b><\/p><ul><li>Analytical thinking.<\/li><li>Troubleshooting and root cause analysis.<\/li><li>Critical decision-making.<\/li><li>Continuous improvement mindset.<\/li><\/ul><div><\/div><p><b>Education<\/b><\/p><p>Bachelor\u2019s Degree in:<\/p><ul><li>Computer Science<\/li><li>Software Engineering<\/li><li>Systems Engineering<\/li><li>Telecommunications Engineering<\/li><li>Information Technology<\/li><li>Related technical field<\/li><\/ul>\",\"ats_external_id\":\"R1762220\",\"location\":\"COL, Amazonas\",\"job_type\":\"full_time\",\"salary\":\"627.27\",\"salary_type\":\"monthly\",\"salary_currency\":\"COP\",\"updated_at\":\"2026-10-20T06:06:07.579+08:00\",\"created_at\":\"2026-09-11T18:08:14.639+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNTg4Mw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/COL-Work-at-Home\/Senior-Twilio-Solutions-Engineer---Bilingual_R1762220\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Software Development\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"740544c0a47f01f8804dbf76c10f5038\",\"descriptor\":\"Concentrix Brasil Terceirizacao de Processos Servicos Administrativos e Tecnologia Empresarial Ltda\",\"reference_id\":\"ICNBR\",\"organization_reference_id\":\"ICNBR\"},\"location\":{\"city\":\"COL\",\"state\":\"Amazonas\",\"country\":{\"wid\":\"e8106cd6a3534f2dba6fdee2d41db89d\",\"iso2\":\"CO\",\"iso3\":\"COL\",\"descriptor\":\"Colombia\",\"iso_numeric\":\"170\"},\"postal_code\":null,\"primary_location\":{\"id\":\"CO-WFH-INDIR-01\",\"wid\":\"740544c0a47f013986ee73771f11e755\",\"descriptor\":\"COL Work-at-Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"leonel.cafaro@concentrix.com\"},\"first_name\":\"Cafaro, Leonel\"},\"categories\":[{\"descriptor\":\"CF Software Development\"}],\"recruiters\":[{\"id\":\"102009204\",\"wid\":\"f81830f171380107b2fc2c8003b70000\",\"descriptor\":\"Leonel Cafaro (102009204)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JT0345\",\"descriptor\":\"Sr. Software Engineer (TCF)\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-391564\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/COL-Work-at-Home\/Senior-Twilio-Solutions-Engineer---Bilingual_R1762220\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/COL-Work-at-Home\/Senior-Twilio-Solutions-Engineer---Bilingual_R1762220\/apply\",\"job_requisition_id\":\"R1762220\"}],\"organizations\":[{\"wid\":\"740544c0a47f01f8804dbf76c10f5038\",\"descriptor\":\"Concentrix Brasil Terceirizacao de Processos Servicos Administrativos e Tecnologia Empresarial 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Remote\",\"street\":null,\"address\":null,\"city\":\"Lisbon\",\"state\":\"Lisbon\",\"postal_code\":null,\"region\":\"Lisboa\",\"country\":\"Portugal\",\"short_description\":\"Experience the power of a game-changing career!\",\"long_description\":\"<p>Are you looking for what&rsquo;s next? We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as a<strong> Customer Service Representative&nbsp;in Portugal (Remote)<\/strong>&nbsp;you will ensure that performance goals are met across all operations. And that we fulfill client expectations related to operational excellence: high targets regarding quality, efficiency &amp; customer journey improvement.<\/p>\\n<p><strong>Career growth and personal development<\/strong><\/p>\\n<p>We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed. At Concentrix, there&rsquo;s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p><strong>What you will do in this role<\/strong><\/p>\\n<p>As a Customer Service Representative, you will:<\/p>\\n<ul>\\n<li>Assist clients via inbound calls and e-mail by answering customers&rsquo; inquiries and\/or attending to potential requests.<\/li>\\n<li>Become a specialist in our Client&rsquo;s products and services<\/li>\\n<li>Resolve product or service problems by clarifying the customer's complaints.<\/li>\\n<li>Provide accurate, valid, and complete information by using the right methods\/tools.<\/li>\\n<li>Give real-time, accurate information that empowers the customer to make decisions.<\/li>\\n<li>Listen to the customer's unique situations and acknowledge their needs.<\/li>\\n<li>Go beyond the customer's service expectations so they will remember and share their great experience.<\/li>\\n<\/ul>\\n<p><strong>Your qualifications<\/strong><\/p>\\n<p>Concentrix is a great match if you:<\/p>\\n<ul>\\n<li>Have a high level of Polish (written and oral) and fluent in English (B2)<\/li>\\n<li>Previous experience in Customer Service is highly valued<\/li>\\n<li>Excellent communication skills coupled with empathy, team spirit, and customer-oriented<\/li>\\n<li>Knowledge of MS Office package.<\/li>\\n<li>Familiarity with Pet-related stuff is highly valued<\/li>\\n<li>Have a positive and can-do attitude<\/li>\\n<\/ul>\\n<p>If you feel you don&rsquo;t check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it&rsquo;s this or another role.<\/p>\\n<p><strong>What&rsquo;s in it for you<\/strong><\/p>\\n<p>In this role, we offer benefits that help you support your unique lifestyle:<\/p>\\n<ul>\\n<li>Competitive salary (base and additional bonuses)&nbsp;<\/li>\\n<li>Work at home from&nbsp;Portugal<\/li>\\n<li>Bring-a-friend (referral) bonus opportunities<\/li>\\n<li>Full paid training on the company and the project you'll be working on<\/li>\\n<li>Career development programs<\/li>\\n<\/ul>\\n<p><strong>Experience the best version of you!<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p><strong>Concentrix is an equal-opportunity employer<\/strong><\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em><\/p>\\n<p><strong>Eligibility to work<\/strong><\/p>\\n<p>In accordance with Portugal&rsquo;s law, only applicants who are legally authorized to work in Portugal will be considered for this position.<\/p>\",\"ats_external_id\":\"PT-1641\",\"location\":\"Lisbon, Lisboa\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-09-18T00:59:03.689+01:00\",\"created_at\":\"2026-09-11T16:36:13.213+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNjQx?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNjQx\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"3\",\"auto_call\":\"0\",\"on_erp_listing\":\"0\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"1058\",\"campaign_id\":\"25878\",\"campaign_title\":\"Specialist, Bid Proposals R1762534\",\"campaign_type\":\"job_application\",\"job_title\":\"Specialist Bid Proposals - Bilingual\",\"street\":\"SLV Work-at-Home\",\"address\":\"SLV Work-at-Home\",\"city\":\"SLV\",\"state\":\"San Salvador\",\"postal_code\":\".\",\"region\":null,\"country\":\"El Salvador\",\"short_description\":\"We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. \\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<div><\/div><div><div><div><div><div><div><div><div><div><p>The Proposal Specialist supports the sales process by managing the creation and delivery of proposals, presentations, and other client-facing materials. This role coordinates input from multiple teams, keeps projects on track, and ensures all deliverables are high quality, aligned with Concentrix standards, and tailored to each client&#39;s brand and requirements. The Proposal Manager also supports client meetings and site visits, creates creative content when needed, and maintains proposal resources and best practices to help win new business.<\/p><p><\/p><p><b>Responsibilities <\/b><\/p><ul><li><p>Coordinate and respond to RFx\/proactive opportunities by creating proposal templates, populating standard content, managing cross-functional stakeholder input\/edits, and customizing proposals to mirror the client brand by incorporating client branding\/nomenclature while still representing the Concentrix brand.<\/p><\/li><li><p>Create client presentations and assist with planning\/coordination of opportunity-related site visits.<\/p><\/li><li><p>Partner with Sales to finalize the agenda, notify SMEs of participation, format\/iteration management of visit presentation, including customizing the deck to mirror client branding or the style of deliverables previously submitted to the client.<\/p><\/li><li><p>Ensure all proposal\/presentation content 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organize and prioritize projects in a fast-paced and deadline-driven environment.<\/p><\/li><li><p>Ability to work in a team environment supporting quick turnaround on proposalsSelf-starter, sense of urgency, and works well under pressure.<\/p><\/li><li><p>Creative thinker and designer.<\/p><\/li><\/ul><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div>\",\"ats_external_id\":\"R1762534\",\"location\":\"SLV, San Salvador\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-12T20:47:20.869+08:00\",\"created_at\":\"2026-09-11T16:05:35.248+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNTg3OA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/SLV-Work-at-Home\/Specialist-Bid-Proposals---Bilingual_R1762534\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Bid 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(TCF)\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-387856\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/SLV-Work-at-Home\/Specialist-Bid-Proposals---Bilingual_R1762534\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/SLV-Work-at-Home\/Specialist-Bid-Proposals---Bilingual_R1762534\/apply\",\"job_requisition_id\":\"R1762534\"}],\"organizations\":[{\"wid\":\"108a9bcf433310156ec64e86ff360000\",\"descriptor\":\"23394 - Opexother - CORPHQ\",\"reference_id\":\"CORPHQ\",\"custom_reference_id\":\"CORPHQ\"},{\"wid\":\"04876eb92348101570f6d68c2b2a0000\",\"descriptor\":\"W0ZVBY 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T10\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":null,\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"532\",\"campaign_id\":\"2950\",\"campaign_title\":\"GTM_EMEA_SA_Financial Services - Santander\",\"campaign_type\":\"job_application\",\"job_title\":\"Financial Services Advisor\",\"street\":\"9 Hertzog Boulevard Foreshore \",\"address\":\"9 Hertzog Boulevard Foreshore \",\"city\":\"Cape Town\",\"state\":\"Western Cape\",\"postal_code\":\"8000\",\"region\":\"Cape Town\",\"country\":\"South Africa\",\"short_description\":\"Jumpstart your career in Cape Town! Join Concentrix as a Financial Services Advisor\u00a0on an internationally innovative campaign. Vibrant on-site office, and friends for life. Apply now!\u00a0\",\"long_description\":\"<p data-pm-slice=\\\"1 1 []\\\"><strong>Ready to make an impact?<\/strong> Bring your skills, drive, and ambition to <strong>Concentrix<\/strong> &mdash; where <strong>550,000+ game-changers across 70+ countries<\/strong> are proud to call us their <em>employer of choice<\/em>. <strong>Belong<\/strong> to a global community that celebrates individuality and diversity. <strong>Grow<\/strong> with the tools, support, and opportunities to become your best self. <strong>Thrive<\/strong>&nbsp;in a culture that champions your success&nbsp;<em>and<\/em> well-being. <strong>Unlock<\/strong> endless career possibilities and achieve greatness &mdash; together.<\/p>\\n<p data-pm-slice=\\\"1 1 []\\\"><strong>Jumpstart your career in Cape Town!<\/strong> Join Concentrix as a <strong>Financial Services Advisor<\/strong>&nbsp;on an internationally innovative campaign. <strong>R8500 base salary<\/strong>, vibrant on-site office, and friends for life. <strong>Apply now!<\/strong>&nbsp;<\/p>\\n<p><strong>This Financial Services Advisor role at Concentrix is a great match if you:<\/strong><\/p>\\n<ul>\\n<li><span data-teams=\\\"true\\\">Minimum of Grade 12 \/ Matric with Mathematics or Accounting as a subject<\/span><\/li>\\n<li><span data-teams=\\\"true\\\">Minimum 12 months&rsquo; Customer Service experience within a UK campaign <strong>(Essential)<\/strong>&nbsp;<\/span><span data-teams=\\\"true\\\">OR 12+ months international customer service experience in the Financial Services industry <strong>(Banking\/Insurance)<\/strong><\/span><\/li>\\n<li><span data-teams=\\\"true\\\">Customer Service Experience<strong> (Advantageous)&nbsp;<\/strong><\/span><\/li>\\n<li><strong><span data-teams=\\\"true\\\">Clear criminal and credit record&nbsp;<\/span><\/strong><\/li>\\n<li>Ability to work on multiple systems<\/li>\\n<li>Able to prioritise and organise workload<\/li>\\n<li>B2 English Language<\/li>\\n<\/ul>\\n<p><strong>What is in it for you?<br \/>In this role, we offer benefits that help you support your unique lifestyle:<\/strong><\/p>\\n<ul>\\n<li>Base Salary of <strong>R8500<\/strong><\/li>\\n<li><strong>Choice between Medical Aid OR Medical Insurance.<\/strong>\\n<ul>\\n<li>Medical aid &ndash; Covers only the employee<\/li>\\n<li>Medical insurance &ndash; Covers employee and 2 dependents<\/li>\\n<\/ul>\\n<\/li>\\n<li><strong>Retirement Fund<\/strong>\\n<ul>\\n<li>2.5% employer contribution, 2.5% employee contributions&nbsp;<\/li>\\n<\/ul>\\n<\/li>\\n<li><strong>Subsidized transport<\/strong>\\n<ul>\\n<li>Subsidized transport is provided between the hours of 7 pm and 6 am - Employee will contribute a maximum of R350&nbsp;<\/li>\\n<\/ul>\\n<\/li>\\n<li><strong>Night Shift allowance<\/strong><br \/>\\n<ul>\\n<li>10 - 15% adder for all hours worked between 6 pm &ndash; 6 am<strong>&nbsp;<\/strong><\/li>\\n<\/ul>\\n<\/li>\\n<li>Fantastic Employee Assistance Programme (EAP)<\/li>\\n<li>Group life cover<\/li>\\n<li>Access to financial well-being sessions, will-writing sessions and stress management sessions<\/li>\\n<li>Team building and upskilling training opportunities<\/li>\\n<li>Interactive and inclusive company culture<\/li>\\n<\/ul>\\n<p><br \/><strong>What you will do in this role<\/strong><\/p>\\n<h3>Managing Risk &amp; Applying Control<\/h3>\\n<ul>\\n<li><strong>Champions a strong risk culture<\/strong>&nbsp;in line with the&nbsp;<em>I AM Risk<\/em>&nbsp;principles.<\/li>\\n<li><strong>Identifies, assesses, and reports risks<\/strong>&nbsp;(conduct, operational, credit, financial crime) and takes action to mitigate them.<\/li>\\n<li><strong>Ensures full compliance<\/strong>&nbsp;with Financial Crime regulations &mdash; including anti-money laundering, sanctions, bribery, corruption, terrorist financing, and tax evasion controls.<\/li>\\n<li><strong>Follows TCF (Treating Customers Fairly)<\/strong>&nbsp;guidelines and protects customer data through correct ID&amp;V processes.<\/li>\\n<li><strong>Accurately records<\/strong>&nbsp;all call content and actions on relevant systems.<\/li>\\n<li><strong>Completes 100% of mandatory training<\/strong>&nbsp;and escalates complex issues appropriately.<\/li>\\n<\/ul>\\n<h3>People<\/h3>\\n<ul>\\n<li>Shows&nbsp;<strong>personal resilience<\/strong>&nbsp;during emotionally difficult conversations.<\/li>\\n<li>Acts as a&nbsp;<strong>brand role model and stays<\/strong>&nbsp;current on Santander UK products and services.<\/li>\\n<li>Commits to&nbsp;<strong>ongoing learning, self-assessment, and development training<\/strong>.<\/li>\\n<li>Works closely with&nbsp;<strong>line managers<\/strong>&nbsp;on growth areas and actively contributes to performance reviews and plans.<\/li>\\n<\/ul>\\n<h3>Commercial<\/h3>\\n<ul>\\n<li><strong>Educates customers<\/strong>&nbsp;and signposts them to support resources or third-party help to prevent further debt.<\/li>\\n<li><strong>Matches customers to sustainable debt solutions<\/strong>&nbsp;so they can repay what's owed and the bank can recover funds.<\/li>\\n<li><strong>Refers accounts<\/strong>&nbsp;to Debt Collection Agencies or Litigation when appropriate.<\/li>\\n<li>Keeps&nbsp;<strong>customer contact details up to date<\/strong>.<\/li>\\n<li>Manages own performance to&nbsp;<strong>maintain service levels<\/strong>&nbsp;across telephony and chat channels.<\/li>\\n<\/ul>\\n<h3>Customer<\/h3>\\n<ul>\\n<li><strong>Listens actively and empathetically<\/strong>, conducting a full&nbsp;<em>health and wealth<\/em>&nbsp;fact-find.<\/li>\\n<li>Treats each customer as an&nbsp;<strong>individual<\/strong>&nbsp;to deliver the right outcome.<\/li>\\n<li>Helps customers make&nbsp;<strong>informed decisions<\/strong>&nbsp;using the budget planner and fact-find data.<\/li>\\n<li>Clearly explains&nbsp;<strong>next steps, review dates, and consequences<\/strong>.<\/li>\\n<li>Encourages customers to adopt&nbsp;<strong>digital channels and self-service tools<\/strong>.<\/li>\\n<li>Delivers on&nbsp;<strong>productivity and quality targets<\/strong>&nbsp;to improve customer experience.<\/li>\\n<\/ul>\\n<h3>In One Sentence<\/h3>\\n<p><em>\\\"A customer-focused role that combines empathetic debt support with strict risk, compliance, and regulatory responsibilities &mdash; helping vulnerable customers find sustainable solutions while protecting both the customer and the bank.\\\"<\/em><\/p>\\n<p><strong>Eligibility to work<\/strong><br \/>In accordance with South African law, only applicants who are legally authorized to work in SA will be considered for this position, and the appointment will be made in line with the company&rsquo;s EE Plan.<\/p>\\n<p><strong>Disclaimer<\/strong><\/p>\\n<p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p>\\n<p>Concentrix is an equal opportunity employer. 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Today.\\n\\nThe future team member who will love this job will demonstrate the value and benefits of our client's services through customer engagement, with a primary focus on selling or renewing contracts. Reporting to a sales manager, You will have an assigned territory and develop an excellent level of product or service knowledge to support customer questions and promote offerings. Along the way you will have access to world-class training opportunities to grow and enhance your skills and career. At Concentrix, you can truly Own Your Future\",\"long_description\":\"<p><b>You Have<\/b><\/p><ul><li><p>4&#43; years of experience working in a customer service or sales capacity<\/p><\/li><li><p>Prior success in achievement of personal and team sales quota\/goals<\/p><\/li><li><p>Experience in high-volume calling<\/p><\/li><li><p>Experience learning new technology and data<\/p><\/li><li><p>Problem solving skills<\/p><\/li><li><p>Excellent knowledge of MS Office programs<\/p><\/li><li><p>Experience working with Salesforce.com or similar CRM<\/p><\/li><li><p>Experience or willingness to work from home<\/p><\/li><\/ul><p><\/p><p><b>You Will<\/b><\/p><ul><li><p>Work within a dedicated territory and team for your assigned client to achieve your revenue-based quota by selling renewals\/services, may offer up- sell opportunities.<\/p><\/li><li><p>Provide accurate weekly\/ monthly\/ quarterly sales forecast<\/p><\/li><li><p>Mastery of product knowledge and technical understanding of services to assess client requirements<\/p><\/li><li><p>Initiate steps to help customer concerns\/roadblocks prohibiting satisfaction or product usage<\/p><\/li><li><p>Manage external competitive pressures and handle objections to retain customers or win new customers<\/p><\/li><li><p>Manage high volume of customer contacts through phone and email each day \u2013 majority of communication is outbound<\/p><\/li><li><p>Work with your team and management to provide a professional experience during all interactions with customers and prospects<\/p><\/li><li><p>Maintain the customer management system (CRM) to ensure all relevant data is captured<\/p><\/li><li><p>Undertake sales motions which might include lead qualification, lead conversion, health checks, being the voice of the customer, or renewing contracts.<\/p><\/li><\/ul>\",\"ats_external_id\":\"R1763265\",\"location\":\"Makati City\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-12T20:47:31.000+08:00\",\"created_at\":\"2026-09-11T00:05:28.302+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNTg0Mg?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Makati-City---SLC\/Sr-Specialist--Renewal-Sales_R1763265\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"B2B Sales\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"b67da9176e3d1063315edce36dd07e4b\",\"descriptor\":\"Concentrix CVG Philippines, Inc.\",\"reference_id\":\"YPH08\",\"organization_reference_id\":\"YPH08\"},\"language\":[],\"location\":{\"city\":\"Makati City\",\"state\":null,\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"1226\",\"primary_location\":{\"id\":\"PH-MAK-RUFIN-Y0\",\"wid\":\"b67da9176e3d1062f9e37bc9b0b6c222\",\"descriptor\":\"PHL Makati City - SLC\"}},\"languages\":null,\"recruiter\":{\"email\":{\"wid\":\"f365fe40ffdc104c576cca3906c00001\",\"address\":\"brian.magnayi@concentrix.com\"},\"last_name\":\"Magnayi\",\"first_name\":\"Brian\"},\"categories\":[{\"id\":\"CF B2B Sales\",\"wid\":\"97ce316084a210142296b42c74b40000\",\"descriptor\":\"B2B Sales\"}],\"recruiters\":[{\"id\":\"100829049\",\"wid\":\"60219339f7a01064adfacfad5bf9e250\",\"descriptor\":\"MC Valenciano (100829049)\"},{\"id\":\"017848\",\"wid\":\"db67be7c37fa10053b4b28bf2c910000\",\"descriptor\":\"Brian Magnayi (017848)\"},{\"id\":\"102475022\",\"wid\":\"771bdb8e659510375b0979ce0ca10000\",\"descriptor\":\"John Paul Luigi Mingoa (102475022)\"},{\"id\":\"103541636\",\"wid\":\"2880ae41a0f6101ebf4515223a210000\",\"descriptor\":\"Justine Kimverly Bulahan (103541636)\"},{\"id\":\"017413\",\"wid\":\"ad6658a0dd1910053b36bbcc81e20000\",\"descriptor\":\"Marely Carmela Valdez (017413)\"},{\"id\":\"102185421\",\"wid\":\"73e197c0f43c10199b6db53347470000\",\"descriptor\":\"Jass Balindo (102185421)\"},{\"id\":\"019102\",\"wid\":\"78893d07c56a10053ba27d1d29e90000\",\"descriptor\":\"Joana Santiago (019102)\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"DSSI03RS\",\"wid\":\"742982691d4f1014237eece6d9470000\",\"descriptor\":\"Sr. Specialist, Renewal Sales\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-389526\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Makati-City---SLC\/Sr-Specialist--Renewal-Sales_R1763265\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Makati-City---SLC\/Sr-Specialist--Renewal-Sales_R1763265\/apply\",\"job_requisition_id\":\"R1763265\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"wid\":\"f365fe40ffdc104c576cca3906c00001\",\"address\":\"brian.magnayi@concentrix.com\"},\"last_name\":\"Magnayi\",\"first_name\":\"Brian\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1763265\",\"wid\":\"cf6c0378462c102c980717e0bccd0000\",\"descriptor\":\"R1763265 Sr. Specialist, Renewal Sales (Evergreen) (Open)\"},\"recruiter_group\":[{\"email\":{\"wid\":\"f365fe40ffdc104c576cca3906c00001\",\"address\":\"brian.magnayi@concentrix.com\"},\"last_name\":\"Magnayi\",\"first_name\":\"Brian\"},{\"email\":{\"wid\":\"ec297acd813f1019b072c65b1a700003\",\"address\":\"jason.balindo@concentrix.com\"},\"last_name\":\"Balindo\",\"first_name\":\"Jass\"},{\"email\":{\"wid\":\"ce41dc93499710055688e90243590000\",\"address\":\"joanamae.santiago@concentrix.com\"},\"last_name\":\"Santiago\",\"first_name\":\"Joana\"},{\"email\":{\"wid\":\"1cd4b8074d7e10376b4313abd81a0003\",\"address\":\"johnpaulluigi.mingoa@concentrix.com\"},\"last_name\":\"Mingoa\",\"first_name\":\"John Paul Luigi\"},{\"email\":{\"wid\":\"ca9caf0b890e101ecb1cbb532c1c0001\",\"address\":\"justinekimverly.bulahan@concentrix.com\"},\"last_name\":\"Bulahan\",\"first_name\":\"Justine Kimverly\"},{\"email\":{\"wid\":\"8e0a68a0a3d6100556a4a412926c0001\",\"address\":\"marelycarmela.valdez@concentrix.com\"},\"last_name\":\"Valdez\",\"first_name\":\"Marely Carmela\"},{\"email\":{\"wid\":\"108a9bcf4333101556835940f9fe0001\",\"address\":\"francescamichaella.valenciano@concentrix.com\"},\"last_name\":\"Valenciano\",\"first_name\":\"MC\"}],\"requisition_type\":null,\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_9B\",\"wid\":\"0227dc387a0901c8993ae213e1653536\",\"descriptor\":\"Grade 9B\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":null,\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"1062\",\"campaign_id\":\"25841\",\"campaign_title\":\"Sr. Specialist, Customer Success R1763285\",\"campaign_type\":\"job_application\",\"job_title\":\"Sr. Specialist, Customer Success\",\"street\":\"PHL Makati City - SLC\",\"address\":\"PHL Makati City - SLC\",\"city\":\"Makati City\",\"state\":null,\"postal_code\":\"1226\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Senior Customer Success Specialist supports an existing customer base to cultivate and build strong customer relationships over the customer lifecycle while ensuring customer satisfaction and engagement. This role is responsible for developing an excellent level of product or service knowledge to support carrying customer questions and concerns.\",\"long_description\":\"<div><p>You Will:<\/p><\/div><div><div><div><div><div><div><div><div><div><ul><li><p><b>Sales<\/b> <b>Strategy<\/b>: Developing sales strategies to acquire new customers. This involves identifying target industries, segments, and potential clients.<\/p><\/li><li><p><b>Client<\/b> <b>Engagement<\/b>: Building relationships with customers, understanding their needs, and being a trusted advisor to provide appropriate SaaS solutions to meet their requirements.<\/p><\/li><li><p><b>Sales<\/b> <b>Presentations<\/b>: Deliver compelling product demonstrations and presentations to potential clients, showcasing the value and benefits of the SaaS solution.<\/p><\/li><li><p><b>Negotiation<\/b> <b>and<\/b> <b>Closing<\/b> <b>Deals<\/b>: Negotiating contract terms and pricing with customers to secure new business and lead deal closures. Speak to senior executives (HR, TA) Department and help to convince HR TA<\/p><\/li><li><p><b>Pipeline<\/b> <b>Management<\/b>: Manage a sales pipeline, tracking leads, opportunities, and accounts in the customer relationship management (CRM) system.<\/p><\/li><li><p><b>Revenue<\/b> <b>Forecasting<\/b>: Forecast sales revenue and providing regular updates to sales management.<\/p><\/li><li><p><b>Collaboration<\/b>: Work with Sales Development Representatives (SDRs), Sales Managers and other partners (LinkedIn AE\u2019s, project team, marketing, IT support, Sales Ops) to ensure agreement and increase sales process.<\/p><\/li><li><p><b>Market<\/b> <b>Knowledge<\/b>: Staying informed about industry trends, competitor activities, and market developments to position the SaaS product and maintain a competitive edge.<\/p><\/li><li><p><b>Post<\/b>-<b>Sales<\/b> <b>Support<\/b>: update CRM system for other teams to complete post sale activities\u00a0<\/p><\/li><\/ul><p><\/p><p>You Have:<\/p><ul><li><p>3-5 years of experience in a quota-carrying sales role<\/p><\/li><li><p>For the Thailand market, fluency in Thai and English to serve customers\u00a0<\/p><\/li><li><p>For the Philippines market, fluency in Tagalog and English to serve customers\u00a0<\/p><\/li><li><p>Experience with recruiting, recruitment media and HR software\u202f\u00a0<\/p><\/li><li><p>Experience with SaaS opportunities<\/p><\/li><li><p>Experience selling IT or recruiting solutions\u202f\u202f\u00a0<\/p><\/li><li><p>Knowledge of software contract terms and conditions with the ability to create fair transactions\u202f\u00a0<\/p><\/li><li><p>Negotiation and accurate forecasting skills\u202f\u00a0<\/p><\/li><li><p>Close high-level business in an evangelist sales environment\u202f\u00a0<\/p><\/li><li><p>Use data to inform decision-making and persuade others\u202f\u202f\u00a0<\/p><\/li><li><p>Manage multiple prospect situations simultaneously while positioning company products against direct and indirect competitors\u202f\u00a0<\/p><\/li><\/ul><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div>\",\"ats_external_id\":\"R1763285\",\"location\":\"Makati City\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-12T20:46:58.759+08:00\",\"created_at\":\"2026-09-11T00:05:27.987+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNTg0MQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Makati-City---SLC\/Sr-Specialist--Customer-Success_R1763285\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"B2B Sales\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"b67da9176e3d1063315edce36dd07e4b\",\"descriptor\":\"Concentrix CVG Philippines, Inc.\",\"reference_id\":\"YPH08\",\"organization_reference_id\":\"YPH08\"},\"language\":[],\"location\":{\"city\":\"Makati City\",\"state\":null,\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"1226\",\"primary_location\":{\"id\":\"PH-MAK-RUFIN-Y0\",\"wid\":\"b67da9176e3d1062f9e37bc9b0b6c222\",\"descriptor\":\"PHL Makati City - SLC\"}},\"languages\":null,\"recruiter\":{\"email\":{\"wid\":\"f365fe40ffdc104c576cca3906c00001\",\"address\":\"brian.magnayi@concentrix.com\"},\"last_name\":\"Magnayi\",\"first_name\":\"Brian\"},\"categories\":[{\"id\":\"CF B2B Sales\",\"wid\":\"97ce316084a210142296b42c74b40000\",\"descriptor\":\"B2B Sales\"}],\"recruiters\":[{\"id\":\"100829049\",\"wid\":\"60219339f7a01064adfacfad5bf9e250\",\"descriptor\":\"MC Valenciano (100829049)\"},{\"id\":\"017848\",\"wid\":\"db67be7c37fa10053b4b28bf2c910000\",\"descriptor\":\"Brian Magnayi (017848)\"},{\"id\":\"102475022\",\"wid\":\"771bdb8e659510375b0979ce0ca10000\",\"descriptor\":\"John Paul Luigi Mingoa (102475022)\"},{\"id\":\"103541636\",\"wid\":\"2880ae41a0f6101ebf4515223a210000\",\"descriptor\":\"Justine Kimverly Bulahan (103541636)\"},{\"id\":\"017413\",\"wid\":\"ad6658a0dd1910053b36bbcc81e20000\",\"descriptor\":\"Marely Carmela Valdez (017413)\"},{\"id\":\"102185421\",\"wid\":\"73e197c0f43c10199b6db53347470000\",\"descriptor\":\"Jass Balindo (102185421)\"},{\"id\":\"019102\",\"wid\":\"78893d07c56a10053ba27d1d29e90000\",\"descriptor\":\"Joana Santiago (019102)\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC3232\",\"wid\":\"30e84cc3b65b100a8c5ea5de8c7a0000\",\"descriptor\":\"Sr. Specialist, Customer Success\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-389467\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Makati-City---SLC\/Sr-Specialist--Customer-Success_R1763285\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Makati-City---SLC\/Sr-Specialist--Customer-Success_R1763285\/apply\",\"job_requisition_id\":\"R1763285\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"wid\":\"f365fe40ffdc104c576cca3906c00001\",\"address\":\"brian.magnayi@concentrix.com\"},\"last_name\":\"Magnayi\",\"first_name\":\"Brian\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1763285\",\"wid\":\"684f8b2a3e81102c99669047b86b0000\",\"descriptor\":\"R1763285 Sr. Specialist, Customer Success (Evergreen) (Open)\"},\"recruiter_group\":[{\"email\":{\"wid\":\"f365fe40ffdc104c576cca3906c00001\",\"address\":\"brian.magnayi@concentrix.com\"},\"last_name\":\"Magnayi\",\"first_name\":\"Brian\"},{\"email\":{\"wid\":\"ec297acd813f1019b072c65b1a700003\",\"address\":\"jason.balindo@concentrix.com\"},\"last_name\":\"Balindo\",\"first_name\":\"Jass\"},{\"email\":{\"wid\":\"ce41dc93499710055688e90243590000\",\"address\":\"joanamae.santiago@concentrix.com\"},\"last_name\":\"Santiago\",\"first_name\":\"Joana\"},{\"email\":{\"wid\":\"1cd4b8074d7e10376b4313abd81a0003\",\"address\":\"johnpaulluigi.mingoa@concentrix.com\"},\"last_name\":\"Mingoa\",\"first_name\":\"John Paul Luigi\"},{\"email\":{\"wid\":\"ca9caf0b890e101ecb1cbb532c1c0001\",\"address\":\"justinekimverly.bulahan@concentrix.com\"},\"last_name\":\"Bulahan\",\"first_name\":\"Justine Kimverly\"},{\"email\":{\"wid\":\"8e0a68a0a3d6100556a4a412926c0001\",\"address\":\"marelycarmela.valdez@concentrix.com\"},\"last_name\":\"Valdez\",\"first_name\":\"Marely Carmela\"},{\"email\":{\"wid\":\"108a9bcf4333101556835940f9fe0001\",\"address\":\"francescamichaella.valenciano@concentrix.com\"},\"last_name\":\"Valenciano\",\"first_name\":\"MC\"}],\"requisition_type\":null,\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_9B\",\"wid\":\"0227dc387a0901c8993ae213e1653536\",\"descriptor\":\"Grade 9B\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":null,\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"1063\",\"campaign_id\":\"25840\",\"campaign_title\":\"Specialist, Account Manager R1763289\",\"campaign_type\":\"job_application\",\"job_title\":\"Specialist, Account Manager\",\"street\":\"PHL Makati City - SLC\",\"address\":\"PHL Makati City - SLC\",\"city\":\"Makati City\",\"state\":null,\"postal_code\":\"1226\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Account Manager is responsible for overseeing the management of complex client accounts and developing processes to ensure favorable relationships with clients, meeting their operational needs. Responsible for managing the client\u2019s customers end-to-end, by renewing, expanding, and converting the service relationships our clients have with their existing customer base. The Account Manager calls upon existing client customers to assess areas of opportunity, renew current service contracts, and convert customers to different services when applicable.\",\"long_description\":\"<p><b>You Will<\/b><\/p><ul><li><p>Ensure client\u2019s customers are consistently satisfied with the client\u2019s products and services, and resolve escalated issues<\/p><\/li><li><p>Achieve revenue-based quotas based on successful management of client accounts and supporting processes to meet operational needs and growth objectives<\/p><\/li><li><p>Evaluate the client&#39;s customer needs and propose potential solutions Serve as a single point of contact for the client customer and may coordinate the work of client service teams<\/p><\/li><li><p>Utilize data to successfully remediate customer concerns\/roadblocks prohibiting satisfaction<\/p><\/li><li><p>Manage external competitive pressures and effectively handle objections Work with multiple stakeholders, building effective relationships with decision-makers at all levels<\/p><\/li><li><p>Responsible for managing sales territory and achieving monthly quotas<\/p><\/li><li><p>Negotiate skillfully in tough situations Identify risk and barriers to success; develop contingency plans when necessary<\/p><\/li><li><p>Identify opportunities for additional product or service sales Use data to help influence buying\/renewal process<\/p><\/li><\/ul><p><\/p><p><b>You Have:<\/b><\/p><ul><li><p>4-5 years working in an account management environment<\/p><\/li><li><p>Experience working with Salesforce.com (or similar CRM) and Microsoft Outlook, PowerPoint<\/p><\/li><li><p>Demonstrated ability to effectively communicate in a fast-paced environment while developing positive relationships<\/p><\/li><li><p>Proven track record of success in sales or account management<\/p><\/li><li><p>Passion for exceptional customer experience and sales<\/p><\/li><li><p>Aptitude to learn and optimize new technology and data<\/p><\/li><li><p>Problem-solving skills Excellent verbal and written communication skills<\/p><\/li><li><p>Demonstrated ability to prioritize and multi-task in a time-sensitive environment<\/p><\/li><li><p>Execute high level of independent judgement and critical thinking<\/p><\/li><li><p>Demonstrated ability to make timely and sound decisions; make decisions under conditions of uncertainty or limited data; evaluate short-and long-term consequences<\/p><\/li><li><p>Professional and polished demeanor<\/p><\/li><li><p>Experience in high volume calling preferred<\/p><\/li><\/ul>\",\"ats_external_id\":\"R1763289\",\"location\":\"Makati City\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-12T20:47:14.019+08:00\",\"created_at\":\"2026-09-11T00:05:27.750+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNTg0MA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Makati-City---SLC\/Specialist--Account-Manager_R1763289\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"B2B Sales\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"b67da9176e3d1063315edce36dd07e4b\",\"descriptor\":\"Concentrix CVG Philippines, Inc.\",\"reference_id\":\"YPH08\",\"organization_reference_id\":\"YPH08\"},\"language\":[],\"location\":{\"city\":\"Makati City\",\"state\":null,\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"1226\",\"primary_location\":{\"id\":\"PH-MAK-RUFIN-Y0\",\"wid\":\"b67da9176e3d1062f9e37bc9b0b6c222\",\"descriptor\":\"PHL Makati City - 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Responsible for managing, building, and developing strategic client relationship through a balanced level of engagement with Sales Director and external facing client.\",\"long_description\":\"<p><b>You Have<\/b><\/p><ul><li><p>8&#43; years of inside sales experience with 5 years as an inside sales <i>manager <\/i>(not renewals or customer success)<\/p><\/li><li><p>5&#43; years of people leadership, team leadership, or team coaching\/ mentorship experience<\/p><\/li><li><p>For the Philippines market, experience selling to Filipino clients or working in the Philippines<\/p><\/li><li><p>Sales and Sales Management experience preferably in a technology, IT, SaaS, or Human Capital \/ Consulting<\/p><\/li><li><p>Track record in both hunting and farming sales<\/p><\/li><li><p>Expertise in scaling businesses in a high-growth market<\/p><\/li><li><p>Willingness to coach and provide guidance to team members to improve the sales skills of the team<\/p><\/li><\/ul><p><\/p><p><b>You Will<\/b><\/p><ul><li><p>Lead the team to achieve specific business targets and meet assigned performance targets weekly\/monthly\/quarterly, ensuring high customer satisfaction<\/p><\/li><li><p>Provide accurate ongoing sales forecasting and ensure data recorded in the CRM is accurate and up-to-date<\/p><\/li><li><p>Be an enabler to remove roadblocks and help the team to resolve challenges to support sales opportunities<\/p><\/li><li><p>Monitor and lead team call time and productivity and conduct weekly performance reviews and weekly coaching sessions with all team members<\/p><\/li><li><p>Analyze data, performance, and customer experience trends to develop strategic sales plays and best practices for client\/specific territories<\/p><\/li><li><p>Stay current on developments in client services and within the market and ensure the team is informed on the latest trends and market direction<\/p><\/li><li><p>Be a point of escalation for our clients and respond promptly to any issues<\/p><\/li><li><p>Maintain a balanced level of communication with the Sales Director and externally facing client to ensure strategic client relationship is fostered and developed<\/p><\/li><li><p>Work with client contact on reporting and forecasting<\/p><\/li><li><p>Ensure team understanding to achieve operating plan targets, sales targets, and client performance targets (CPTs)<\/p><\/li><li><p>Work with internal functional resources and external partners to develop a coaching platform<\/p><\/li><li><p>Coordinate team incentives and Sales Performance Incentive Funds<\/p><\/li><li><p>Partner and build business relationships with all partners to ensure customer expectations are met<\/p><\/li><li><p>Work with teams and management to improve sales processes and achieve a positive customer experience<\/p><\/li><li><p>Lead team to buying\/renewal process to achieve greater client satisfaction<\/p><\/li><\/ul>\",\"ats_external_id\":\"R1763268\",\"location\":\"Makati City\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-12T20:47:07.329+08:00\",\"created_at\":\"2026-09-11T00:05:27.503+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNTgzOQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Makati-City---SLC\/Sr-Manager--B2B-Sales_R1763268\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"B2B Sales\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"b67da9176e3d1063315edce36dd07e4b\",\"descriptor\":\"Concentrix CVG Philippines, Inc.\",\"reference_id\":\"YPH08\",\"organization_reference_id\":\"YPH08\"},\"language\":[],\"location\":{\"city\":\"Makati City\",\"state\":null,\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"1226\",\"primary_location\":{\"id\":\"PH-MAK-RUFIN-Y0\",\"wid\":\"b67da9176e3d1062f9e37bc9b0b6c222\",\"descriptor\":\"PHL Makati City - SLC\"}},\"languages\":null,\"recruiter\":{\"email\":{\"wid\":\"f365fe40ffdc104c576cca3906c00001\",\"address\":\"brian.magnayi@concentrix.com\"},\"last_name\":\"Magnayi\",\"first_name\":\"Brian\"},\"categories\":[{\"id\":\"CF B2B Sales\",\"wid\":\"97ce316084a210142296b42c74b40000\",\"descriptor\":\"B2B Sales\"}],\"recruiters\":[{\"id\":\"100829049\",\"wid\":\"60219339f7a01064adfacfad5bf9e250\",\"descriptor\":\"MC Valenciano (100829049)\"},{\"id\":\"017848\",\"wid\":\"db67be7c37fa10053b4b28bf2c910000\",\"descriptor\":\"Brian Magnayi (017848)\"},{\"id\":\"102475022\",\"wid\":\"771bdb8e659510375b0979ce0ca10000\",\"descriptor\":\"John Paul Luigi Mingoa (102475022)\"},{\"id\":\"103541636\",\"wid\":\"2880ae41a0f6101ebf4515223a210000\",\"descriptor\":\"Justine Kimverly Bulahan (103541636)\"},{\"id\":\"017413\",\"wid\":\"ad6658a0dd1910053b36bbcc81e20000\",\"descriptor\":\"Marely Carmela Valdez (017413)\"},{\"id\":\"102185421\",\"wid\":\"73e197c0f43c10199b6db53347470000\",\"descriptor\":\"Jass Balindo (102185421)\"},{\"id\":\"019102\",\"wid\":\"78893d07c56a10053ba27d1d29e90000\",\"descriptor\":\"Joana Santiago (019102)\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC3096\",\"wid\":\"9c96226bd5a5101646454c5ab38f0000\",\"descriptor\":\"Sr. Manager, B2B Sales\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-388785\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Makati-City---SLC\/Sr-Manager--B2B-Sales_R1763268\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Makati-City---SLC\/Sr-Manager--B2B-Sales_R1763268\/apply\",\"job_requisition_id\":\"R1763268\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"wid\":\"f365fe40ffdc104c576cca3906c00001\",\"address\":\"brian.magnayi@concentrix.com\"},\"last_name\":\"Magnayi\",\"first_name\":\"Brian\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1763268\",\"wid\":\"0515af987c48102c985de77e98b60000\",\"descriptor\":\"R1763268 Sr. Manager, B2B Sales (Evergreen) (Open)\"},\"recruiter_group\":[{\"email\":{\"wid\":\"f365fe40ffdc104c576cca3906c00001\",\"address\":\"brian.magnayi@concentrix.com\"},\"last_name\":\"Magnayi\",\"first_name\":\"Brian\"},{\"email\":{\"wid\":\"ec297acd813f1019b072c65b1a700003\",\"address\":\"jason.balindo@concentrix.com\"},\"last_name\":\"Balindo\",\"first_name\":\"Jass\"},{\"email\":{\"wid\":\"ce41dc93499710055688e90243590000\",\"address\":\"joanamae.santiago@concentrix.com\"},\"last_name\":\"Santiago\",\"first_name\":\"Joana\"},{\"email\":{\"wid\":\"1cd4b8074d7e10376b4313abd81a0003\",\"address\":\"johnpaulluigi.mingoa@concentrix.com\"},\"last_name\":\"Mingoa\",\"first_name\":\"John Paul Luigi\"},{\"email\":{\"wid\":\"ca9caf0b890e101ecb1cbb532c1c0001\",\"address\":\"justinekimverly.bulahan@concentrix.com\"},\"last_name\":\"Bulahan\",\"first_name\":\"Justine Kimverly\"},{\"email\":{\"wid\":\"8e0a68a0a3d6100556a4a412926c0001\",\"address\":\"marelycarmela.valdez@concentrix.com\"},\"last_name\":\"Valdez\",\"first_name\":\"Marely Carmela\"},{\"email\":{\"wid\":\"108a9bcf4333101556835940f9fe0001\",\"address\":\"francescamichaella.valenciano@concentrix.com\"},\"last_name\":\"Valenciano\",\"first_name\":\"MC\"}],\"requisition_type\":null,\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_7\",\"wid\":\"0227dc387a0901601ddf81d4e0652a34\",\"descriptor\":\"Grade 7\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":null,\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"1065\",\"campaign_id\":\"25833\",\"campaign_title\":\"Sr. Software Engineer (TCF) R1763303\",\"campaign_type\":\"job_application\",\"job_title\":\"DotNet Full stack Developer\",\"street\":\"IND Bangalore - Sy.Nos.54\/6 & 54\/5, Ground Floor, Part-B, Bannerghatta Road\",\"address\":\"IND Bangalore - Sy.Nos.54\/6 & 54\/5, Ground Floor, Part-B, Bannerghatta Road\",\"city\":\"Bangalore\",\"state\":\"Karn\u0101taka\",\"postal_code\":\"560029\",\"region\":null,\"country\":\"India\",\"short_description\":\"We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. \\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p>.Net FS JD: Experienced Senior Software Engineer with around 8 years of experience. The ideal candidate will have deep technical expertise in .NET Core, .NET Framework , \u00a0Entity Framework core, ADO.NET, SQL Server, PostgreSQL, \u00a0jQuery and React JS. The role involves maintaining and enhancing applications, ensuring stability, scalability, and smooth integration with evolving technologies.<\/p><p><\/p><p><b>Key Responsibilities:<\/b><\/p><ul><li>Design, develop, and maintain enterprise-level web applications using\u00a0.NET Core, .NET Framework , ASP.NET MVC, and C# &amp; Net core.<\/li><li>Implement and manage data access layers using Entity Framework and ADO.NET.<\/li><li>Develop, optimize, and maintain SQL Server and PostgreSQL databases, including stored procedures, views, and queries.<\/li><li>Work on front-end development using jQuery ,React JS, Kendo UI, CSS\u00a0 to enhance user experience and responsiveness.<\/li><li>Collaborate with cross-functional teams to ensure timely and high-quality deliverables.<\/li><li>Participate in requirement analysis, design reviews, and sprint planning activities.<\/li><li>Troubleshoot and resolve technical issues across development and production environments.<\/li><li>Maintain high standards of code quality, security, and performance.<\/li><li>Contribute to the modernization of legacy systems and integration with new platforms.<\/li><li>Strong understanding of object-oriented programming (OOP)\u00a0and software design principles.<\/li><li>Address and resolve Coverity static analysis issues, penetration test vulnerabilities, and other security-related defects.<\/li><li>Manage Windows deployments, including signing processes, patch releases, and hotfix rollouts.<\/li><li>Use GitHub\u00a0for version control, branching, and release management.<\/li><li>Collaborate with QA, DevOps, and product teams to ensure timely, high-quality releases.<\/li><li>Provide quick turnaround and detailed Root Cause Analysis (RCA)\u00a0for production defects and incidents.<\/li><li>Excellent problem-solving, analytical, and debugging skills.<\/li><li>Effective communication and teamwork abilities.<\/li><\/ul>\",\"ats_external_id\":\"R1763303\",\"location\":\"Bangalore, 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Attend required manager development training<\/li><li>Promote the Concentrix values through both behavior and attitude, including being an advocate for team members<\/li><\/ul><p>\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0<\/h2><ul><li>Associate&#39;s degree in related field with two to four years of relevant experience preferred<\/li><li>Highly motivated individual with skills to develop and coach team members to achieve performance expectations<\/li><li>Work well under pressure and follow through on items to completion<\/li><li>Strong communication skills, both written and verbal<\/li><li>Ability to lead team in multi-tasking, prioritization, and meeting timelines on deliverable<\/li><li>Ability to mentor, coach and provide direction to a team of employees<\/li><li>Willingness to work a flexible schedule<\/li><\/ul><p>\u00a0\u00a0\u00a0<\/p><h2>Career Level Description\u00a0<\/h2><p>Receives assignments in tasks oriented terms and supervises subordinates to set priorities and complete assignments.\u00a0 Coordinates and supervises the daily activities of business or technical support or production team members.\u00a0 In charge of handling single and medium-sized line of business.\u00a0 Decisions are guided by policies, procedures and business plan; receives guidance and oversight from manager.\u00a0 Drives direct reports to achieve set metrics and business goals thru coaching, mentoring and providing regular feedback. 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Handles escalated issues.\u00a0 Supervises non-exempt employees who generally perform either a single task or multiple, but closely related tasks.<\/p><p><\/p><h2>&lt;&lt; Philippines ONLY, Additional Description &gt;&gt;\u00a0<\/h2><ul><li>Manage the employment status of call center associates and participate in the transfer, promotions or regularization of call center associates, which is necessary before any such employee-movement is made<\/li><li>Exercises independent judgment and discretion in the performance of the said main function as a means to implement management policies<\/li><li>Exercises authority to manage the employment status of a group of employees (firing, promotion, regularization, etc.) including identifying and addressing misconduct, policy and process violations of call center associates<\/li><li>Stay current on internal work processes, management policies and procedures and ensures implementation of the same Implement \u00a0management policies<\/li><li>Support and manage the program together with other Team Leaders and Managers \u00a0<\/li><li>Providing input into selecting, training, developing, and completing performance appraisal of work group(s) in accordance with the organization\u2019s policies and applicable legal requirements<\/li><li>Manage team members on their performance on a regular basis, and write and deliver performance appraisal.\u00a0<\/li><li>The Team Leader\u2019s role is a managerial level position, a position reposed with trust and confidence.\u00a0<\/li><\/ul><h2><b>Disclaimer\u00a0\u00a0 <\/b><\/h2><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p>\",\"ats_external_id\":\"R1760409\",\"location\":\"Cebu City, Central Visayas (Region VII)\",\"job_type\":\"full_time\",\"salary\":\"487500\",\"salary_type\":\"annually\",\"salary_currency\":\"PHP\",\"updated_at\":\"2026-10-16T16:04:27.875+08:00\",\"created_at\":\"2026-09-10T20:09:13.465+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNTc5Mg?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Cyberzone-Cebu-City---FCC-Tower-3--4\/Team-Leader_R1760409\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"b67da9176e3d1063315edce36dd07e4b\",\"descriptor\":\"Concentrix CVG Philippines, Inc.\",\"reference_id\":\"YPH08\",\"organization_reference_id\":\"YPH08\"},\"location\":{\"city\":\"Cebu City\",\"state\":\"Central Visayas (Region VII)\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"6000\",\"primary_location\":{\"id\":\"PH-CEB-FCCTO-01\",\"wid\":\"e3cc50f741c0102dcd9f2e31e5460000\",\"descriptor\":\"PHL Cyberzone Cebu City - 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Block Inc - 980009813\",\"reference_id\":\"980009813\",\"custom_reference_id\":\"980009813\",\"company_reference_id\":null},{\"wid\":\"f9af6d72609801036258e1163c06e5bc\",\"descriptor\":\"COGS (SITE) Team Leader Direct\",\"reference_id\":\"TEAMLEADER-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"e1fa6a249aa71014e98f9fbedc0b0000\",\"descriptor\":\"W1015G Block Inc Afterpay Voice\",\"reference_id\":\"W1015G\",\"custom_reference_id\":\"W1015G\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"sweet.morihashi@concentrix.com\"},\"first_name\":\"Sweet Cherrie Pie Morihashi (517953)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1760409\",\"wid\":\"0c0c28222810102c8a87ece296cf0000\",\"descriptor\":\"Team Leader\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"External\",\"compensation_grade\":{\"id\":\"CF Grade_9A\",\"wid\":\"0227dc387a09018bf2c30105e165b735\",\"descriptor\":\"Grade 9A\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":null,\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"1069\",\"campaign_id\":\"25785\",\"campaign_title\":\"Director, Account Management R1760538\",\"campaign_type\":\"job_application\",\"job_title\":\"Associate Director, Account Management\",\"street\":\"FRA Paris - 3 rue d'Heliopolis-Conseil\",\"address\":\"FRA Paris - 3 rue d'Heliopolis-Conseil\",\"city\":\"Paris\",\"state\":null,\"postal_code\":\"75017\",\"region\":null,\"country\":\"France\",\"short_description\":\"We're Concentrix. The global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent. Join us and be part of this journey towards greater opportunities and brighter futures.\\nThe Account Executive plays a key role with the Go-to-Market organization managing specific accounts on a day-to-day basis. Reporting directly to the Sector Portfolio* Leader, the Account Executive is responsible for developing, nurturing and retaining client relationships.\",\"long_description\":\"<p>Sector Knowledge and Expertise:<br \/>- Demonstrates a clear understanding of client\u2019s business, its objectives, strategy and industry where they operate. Supports the Portfolio Leader in the development of portfolio\/sector strategy.<br \/>- Demonstrates a strong knowledge of BPO and Technical Services associated with their allocated accounts and industry sector.<br \/>- Leverages expertise and communication skills to speak at forums both internally and externally.<\/p><p><\/p><p>Account Management and Business Growth:<br \/>- Builds and maintains strong, long-term relationships with assigned clients. These relationships should reflect coverage of the client\u2019s comprehensive buyer personas, including but not limited to the CIO, CMO, CTO and CXO ensuring a partnership charter with their team.<span>\u00a0 <\/span><br \/>- Develops sustainable and profitable strategic account plan that addresses whitespace planning, cross-selling and up-selling opportunities and incorporates the full extent of Concentrix services. Ensures Financial KPIs (revenue, new business signings, gross margin) are met, maximizes the share of TAM (total addressable market) within client(s).<br \/>- Ensures clients fully benefit from Concentrix Technology offer (internal and Technology Partnerships). Aligns Concentrix Technology solutions with client\u2019s business opportunities and strategy.<span>\u00a0 <\/span><br \/>- Installs collaboratively the necessary account governance with the client and manages this governance framework in accordance with the account needs and contractual obligations.<br \/>- Demonstrates the gravitas and maturity to engage and hold the attention of the C-Level within the account.<br \/>- Proactive Risk Management: mitigating financial, competitive, and technological threats.<br \/>- Achieves exceptional client satisfaction including fulfilling all contractual obligations while providing robust, tailored solutions to effectively address and exceed client expectations. Works closely with Client Success, Practices, Catalyst, etc. to ensure consistent, high quality service delivery. Drives development and monitoring of improvement plans if required.<br \/>- Acts as the first point of escalation for clients, addressing inquiries, resolving issues, and providing regular updates, escalating to Portfolio Leaders when necessary.<br \/>- Analyzes market trends and client data to identify growth opportunities and makes informed recommendations to the client.<br \/>- Assists Portfolio Leaders and Sector Leads in developing and executing Portfolio and Sector growth strategies and meeting business objectives.<\/p><p><\/p><p>Collaboration and Coordination:<br \/>- Works closely with Portfolio Leaders, Sector Leads, and other internal teams to align account activities with overall business goals.<br \/>- Leverages internal resources and expertise to deliver high-value and profitable solutions to clients.<br \/>- Collaborates with the broader account team by sharing insights, best practices, and assisting with account-related tasks.<\/p><p><\/p><p>Reporting and Analytics:<br \/>- Monitors and reports on account performance, tracking key metrics, and reports on progress to Portfolio Leaders.<br \/>- Gathers and shares client feedback and insights with internal teams to inform strategy and improve service offerings.<br \/>- Prepares and delivers regular reports and updates to clients on account performance and metrics.<\/p><p><\/p><p>Professional Development:<br \/>- Stays updated on industry trends, emerging technologies, and best practices in account management.<br \/>- Participates in training and development programs to enhance skills and knowledge.<br \/>- Actively seeks opportunities for professional growth and career advancement within the organization.<\/p>\",\"ats_external_id\":\"R1760538\",\"location\":\"Paris\",\"job_type\":\"full_time\",\"salary\":\"60000\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-10-14T18:06:30.974+08:00\",\"created_at\":\"2026-09-10T20:09:09.175+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNTc4NQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/FRA-Paris---3-rue-dHeliopolis-Conseil\/Account-Manager-Senior-Account-Manager--Secteur-Telecom-_R1760538\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Account Management\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"875d4c3c8e77101ac0b3b9176b540000\",\"descriptor\":\"Concentrix Conseil France\",\"reference_id\":\"WFR21\",\"organization_reference_id\":\"WFR21\"},\"location\":{\"city\":\"Paris\",\"state\":null,\"country\":{\"wid\":\"54c5b6971ffb4bf0b116fe7651ec789a\",\"iso2\":\"FR\",\"iso3\":\"FRA\",\"descriptor\":\"France\",\"iso_numeric\":\"250\"},\"postal_code\":\"75017\",\"primary_location\":{\"id\":\"FR-PAR-HELIO-07\",\"wid\":\"0c7cba780b73102d6f580239cc9c0000\",\"descriptor\":\"FRA Paris - 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Depth in AD and PKI is the primary requirement; broader technical coverage is valuable when it supports identity, security, and regulated customer scenarios.<\/div><div><b>Key Responsibilities<\/b><\/div><div><b>1. Active Directory &amp; PKI Architecture<\/b><\/div><ul><li>Design and implement enterprise Active Directory Domain Services (AD DS) architectures.<\/li><li>Design and implement Public Key Infrastructure (PKI), Certificate Services, and certificate lifecycle management solutions.<\/li><li>Support AD domain design, consolidation, modernization, and operational governance.<\/li><li>Guide customers on secure identity architecture, authentication, authorization, and certificate-based trust models.<\/li><\/ul><div><b>2. Customer Delivery &amp; Execution<\/b><\/div><ul><li>Lead end-to-end delivery of AD and PKI engagements, including assessment, design, implementation, migration, and troubleshooting.<\/li><li>Troubleshoot complex identity, authentication, DNS, Group Policy, and certificate-related issues.<\/li><li>Deliver high-quality, repeatable technical engagements for enterprise and regulated customers.<\/li><\/ul><div><b>3. Trusted Advisor &amp; Stakeholder Management<\/b><\/div><ul><li>Act as a trusted technical advisor for customers and internal stakeholders.<\/li><li>Translate business, compliance, and security requirements into practical technical architecture.<\/li><li>Communicate clearly with technical teams, customer decision makers, CSAMs, partners, and engineering teams.<\/li><\/ul><div><b>4. Operations, Resilience &amp; Optimization<\/b><\/div><ul><li>Improve operational stability, monitoring, and reliability of identity and certificate services.<\/li><li>Support disaster recovery, backup, and business continuity planning for AD and PKI services.<\/li><li>Drive performance, maintainability, and operational maturity improvements.<\/li><\/ul><div><b>5. Security &amp; Governance<\/b><\/div><ul><li>Guide customers on secure-by-design identity and certificate architectures.<\/li><li>Support security hardening for Active Directory, Windows Server, PKI, and related infrastructure.<\/li><li>Advise on access control, governance, compliance, and identity protection practices.<\/li><\/ul><div><b>6. Collaboration &amp; Knowledge Sharing<\/b><\/div><ul><li>Collaborate closely with CSAMs, partners, engineering teams, and other CSA communities to deliver customer outcomes.<\/li><li>Contribute to reusable assets, delivery IP, technical guidance, and best practices for AD, PKI, and hybrid identity scenarios.<\/li><li>Share knowledge with the broader team to strengthen depth in identity, security, and high-security customer delivery.<\/li><\/ul><div><b>Required Technical Skills<\/b><\/div><div><b>Core Must-have Skills: Onprem strong experience is must to have<\/b><\/div><ul><li>Minimum 2 of the following 3 skills:<\/li><li>Expert-level Active Directory Domain Services (AD DS), including architecture, operations, troubleshooting, and modernization.<\/li><li>Expert-level Public Key Infrastructure (PKI) \/ Active Directory Certificate Services (AD CS), including certificate lifecycle, templates, enrollment, governance, and troubleshooting.<\/li><li>Strong Windows Server knowledge, including DNS, Group Policy, authentication protocols such as Kerberos and NTLM, and security hardening.<\/li><li>And:<\/li><li>Knowledge of recent Windows Server functionalities and enhancements required.<\/li><li>Strong ability to operate confidently across on-premises and hybrid identity environments.<\/li><\/ul><p><\/p><div><b>Additional Skills - Strongly Preferred<\/b><\/div><ul><li>Microsoft<span>\u00a0<\/span><b>Sentinel experience<\/b><span>\u00a0<\/span>is preferred, especially where it supports identity threat detection, security monitoring, and high-security customer scenarios.<\/li><li>Microsoft Defender for Identity or related identity threat detection experience.<\/li><li>Conditional Access, Identity Protection, privileged access, or identity governance experience.<\/li><li>PowerShell scripting and automation for AD, PKI, operational reporting, and repeatable delivery.<\/li><\/ul><div><b>Hybrid &amp; Identity Integration -Better to have<\/b><\/div><ul><li>Microsoft Entra ID and hybrid identity concepts.<\/li><li>Microsoft Entra Connect \/ AD Connect and synchronization fundamentals.<\/li><li>Identity federation such as ADFS and enterprise application \/ SSO integration.<\/li><\/ul><p><\/p><div><b>Security &amp; High-Security Environment Requirements<\/b><\/div><ul><li>Proven experience working in environments with high security, compliance, confidentiality, or regulated customer requirements.<\/li><li>Strong awareness of classified, regulated, sovereign, public sector, defense, or critical infrastructure IT environments where applicable.<\/li><li>Ability to follow strict confidentiality expectations and demonstrate professionalism, integrity, reliability, and accountability.<\/li><li>Ability to work effectively in complex enterprise IT landscapes and fast-moving customer situations.<\/li><li>Where customer engagements require it, the candidate must be able to meet applicable security screening, background check, or clearance requirements.<\/li><li><b>Finland citizenship and need to apply for security clearance<\/b><\/li><\/ul><div><b>Language &amp; Location Requirements<\/b><\/div><ul><li>Fluent English, spoken and written, is mandatory.<\/li><li>Finnish is strongly preferred.<\/li><li>Relevant Nordic language capability is considered a plus, depending on customer and country needs.<\/li><li>Ability to work onsite as required for customer delivery, workshops, or high-security engagement needs.<\/li><li>Flexibility to travel as needed.<\/li><\/ul><div><b>Core Qualifications &amp; Capabilities<\/b><\/div><ul><li>Experience working with enterprise customers in customer-facing technical delivery or advisory roles.<\/li><li>Strong troubleshooting and problem-solving skills, especially in critical identity, authentication, and certificate-related situations.<\/li><li>Excellent communication, presentation, and stakeholder engagement skills.<\/li><li>Strong balance between deep technical expertise and business understanding.<\/li><li>Ability to adapt quickly in changing environments and manage multiple stakeholders under pressure.<\/li><li>Strong ownership mindset, delivery discipline, and ability to contribute to team knowledge and repeatable IP.<\/li><\/ul><div><b>What Makes This Role Unique<\/b><\/div><ul><li>Deep specialist role focused on Active Directory and PKI rather than broad generalist coverage.<\/li><li>Combines architecture design, hands-on delivery, customer advisory, and high-security environment readiness.<\/li><li>Provides an opportunity to strengthen team capability in identity security while expanding into adjacent areas such as Microsoft Sentinel and identity threat 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129\",\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"postal_code\":\"8020\",\"region\":\"Catalu\u00f1a\",\"country\":\"Spain\",\"short_description\":\" .\",\"long_description\":\"<p><b>Experience the power of a game-changing career<\/b><\/p><p><\/p><p>Want to be part of an innovative and growing team? We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries.<\/p><p><span>If you\u2019re looking to grow and be inspired, as a\u00a0<\/span><b>Fashion Consultant <\/b><span>you will be part of our team of game-changers who are powering the brands of the future.<\/span><\/p><p><\/p><p><b>Career growth and personal development<\/b><\/p><p><\/p><p>This is a great opportunity to experience the power of what\u2019s next and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed.<\/p><p><\/p><p><b>What you will do in this role<\/b><\/p><p><\/p><p>In everything we do, we believe in doing right by and for people \u2013 our clients, their customers, our people, our community, and our planet.<\/p><p><\/p><p><span>As a\u00a0<\/span><b>Fashion Consultant<\/b><b>\u00a0<\/b><span>on our team, you will:<\/span><\/p><p><\/p><p>-\u00a0Solve any kind of customer\u2019s doubt or complain regarding our Client<\/p><p>- Log call details onto call management systems and provide response and resolution within SLA<\/p><p>- Maintain service and product knowledge and expertise associated with applications specific to individual customers<\/p><p>- Escalate potential service issues<\/p><p>- To follow all the processes and procedures of the project<\/p><p>- Provide cover for other Agents in their absence, either within the same team or across teams<\/p><p>- Ensure contractual SLA is maintained<\/p><p><\/p><p><b>Your qualifications<\/b><\/p><p><\/p><p>We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.<\/p><p>Concentrix is a great match if you:<\/p><p><\/p><p>- Are bilingual or proficient in French plus advanced English<\/p><p>- Are goal and customer service oriented<\/p><p>- Have a good disposition to work in a customer service environment<\/p><p>- Have working knowledge of IT Platform, equipment, and applications: Windows\/MS Office\/ internet configuration.<\/p><p><\/p><p><\/p><p><b>What\u2019s in it for you<\/b><\/p><p><\/p><p><\/p><p>In this role, we offer benefits that help support your\u00a0<b>unique lifestyle:<\/b><\/p><p><\/p><p>- Shift: 39 hours\/week:<\/p><p>- Monday to Friday: from 08:00 a.m. to 5:00 p.m., with one shorter day per week leaving at 16 p.m. to accommodate the 39-hour workweek.<\/p><p><b>or<\/b><\/p><p>- Monday to Friday <span>from 11 a.m. to 8 p.m., with one short day per week (to complete the 39 hours), starting at 12:00pm \u00a0<\/span><\/p><p>In addition, employees may be required to work up to two Saturdays per month on a rotational basis, from 9:00 a.m. to 6:00 p.m., with a compensatory day off during the week.<\/p><p>- Salary 19.623 euros gross\/year &#43; up to 2.440 euros gross\/year in bonus\u00a0<\/p><p>-\u00a0Modern office in the heart of Barcelona, with hybrid work option<\/p><p>- Bring-a-friend (referral) bonus opportunities<\/p><p>- Full paid training on the company and the project you&#39;ll be working on<\/p><p>- Career development programs, specialized courses<\/p><p><\/p><p><b>Experience the best version of you!<\/b><\/p><p><\/p><p>At\u00a0Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.<\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d<\/p><p><\/p><p><b>Concentrix is an equal opportunity employer<\/b><\/p><p><\/p><p><i>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. 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Bilingual R1763196\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Representative (German - speaking) Remote - Sports Clothing Industry PM01\",\"street\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"address\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"postal_code\":\"8020\",\"region\":null,\"country\":\"Spain\",\"short_description\":\" \",\"long_description\":\"<p>Ready to ditch the ordinary and embrace the extraordinary? We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries.\u00a0\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p>If you\u2019re looking to grow and be inspired, as a <b>Customer Service Representative in Barcelona (remote) <\/b>you will be part of our team of game-changers who are powering the brands of the future.\u00a0<\/p><p><b>\u00a0<\/b>\u00a0<\/p><p><b>Career growth and personal development\u00a0<\/b>\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p>This is a great opportunity to experience the power of what\u2019s next and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed.\u00a0\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p><b>What you will do in this role\u00a0<\/b>\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p>In everything we do, we believe in doing right by and for people \u2013 our clients, their customers, our people, our community, and our planet.\u00a0\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p>As a <b>Customer Service Representative<\/b> on our team, you will:\u00a0\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p>- Take incoming customer calls (via telephone, email, voicemail, pager, or other automated alerts) and solve users\u2019 demands\u00a0<br \/>- Log call details onto call management systems and provide response and resolution within SLA\u00a0<br \/>- Maintain service and product knowledge and expertise associated with applications specific to individual customers.\u00a0<\/p><p><b>\u00a0<\/b>\u00a0<\/p><p><b>Your qualifications\u00a0<\/b>\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p>We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.\u00a0\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p><b>Concentrix is a great match if you:\u00a0<\/b>\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p>- Are proficient or bilingual in German plus an advanced level English\u00a0<br \/>- Have good disposition to work in a customer service environment\u00a0<br \/>- Have customer care skills \u2013 ability to listen to and understand the customers\u2019 need\u00a0<br \/>- Can take ownership of, and progress calls to resolution or to escalate call to resolution\u00a0<\/p><p><b>\u00a0<\/b>\u00a0<\/p><p><b>It will be a plus if you have:<\/b>\u00a0<br \/>\u00a0<br \/>- Have working knowledge of IT Platform, equipment, and applications: Windows\/MS Office\/ internet configuration\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p>Don\u2019t meet every requirement? No worries. We\u2019re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don\u2019t check every box, we still encourage you to apply. We\u2019ll do our best to match you with the right job, whether it\u2019s this one or another role.\u00a0\u00a0\u00a0<\/p><p><b>\u00a0<\/b>\u00a0<\/p><p><b>What\u2019s in it for you\u00a0<\/b>\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><br \/><p>\u00a0\u00a0<\/p><p>- 39 hours\/week permanent contract<\/p><p>- Schedule: Monday to Saturday schedule from 11:00 to 20:00 <br \/>- Salary 19,623 euros gross\/year &#43; up to 2,440 euros gross\/year in bonus<br \/>- Excellent office location in Barcelona<br \/>- Full paid training on the company and the project you&#39;ll be working on\u00a0<br \/>- Career development programs and specialized courses\u00a0<\/p><p><b>\u00a0<\/b>\u00a0<\/p><p><b>Experience the best version of you!\u00a0<\/b>\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p>At <b>Concentrix<\/b>, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.\u00a0\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d\u00a0\u00a0\u00a0<\/p><p><i>\u00a0<\/i>\u00a0<\/p><p><i>Concentrix is an equal opportunity employer\u00a0<\/i>\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p><i>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. 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They do not interact directly with the customers but focus on completing their tasks by confirming service availability at the specified address.\",\"long_description\":\"<p><b>You Have:<\/b><\/p><ul><li><p>1&#43; year of relevant working experience<\/p><\/li><li><p>Knowledge of Microsoft products including Word and Excel (can perform basic functions)<\/p><\/li><li><p>Have necessary skills for email, phone and video communication<\/p><\/li><li><p>Handle confidential information with complete integrity<\/p><\/li><li><p>Experience in administrative tasks, organization of detailed work materials, and prioritizing deadlines<\/p><\/li><li><p>Accustomed to identifying and recommending corrective action for moderately complex issues<\/p><\/li><li><p>Experience following scripts and processes according to contractual agreements<\/p><\/li><li><p>Experience learning new technology and data<\/p><\/li><\/ul><p><br \/><b>You will:<\/b><\/p><ul><li><p>Outbound calls with vendors and suppliers to confirm service availability<\/p><\/li><li><p>Maintain quote documentation with accurate pricing and configurations<\/p><\/li><li><p>Prepare quotes for contract renewals<\/p><\/li><li><p>Ensure the integrity of client information is maintained in the database systems<\/p><\/li><li><p>Manage Excel (can perform basic functions)<\/p><\/li><li><p>Perform bookings (Purchase Order processing) and booking reconciliation<\/p><\/li><li><p>Grow skill and expertise to perform quality assurance and begin to identify areas for improvement<\/p><\/li><li><p>Focus on customer needs and communicate with Senior Sales Support staff and management.<\/p><\/li><li><p>Handle medium to high priority escalation items, while escalating most complex items to management for review and consideration<\/p><\/li><li><p>Maintain Knowledge Base Tools, including a CRM<\/p><\/li><li><p>Identify and call out operational risks to management for review and consideration<\/p><\/li><li><p>Participate in KMIP (Know, Measure, Improve, Perfect) methodology in daily activities, as relevant to role<\/p><\/li><\/ul>\",\"ats_external_id\":\"R1763029\",\"location\":\"Makati City\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-12T20:46:54.383+08:00\",\"created_at\":\"2026-09-10T16:05:12.282+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNTc2NQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Makati-City---SLC\/Specialist--Sales-Support_R1763029\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"B2B Sales\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"b67da9176e3d1063315edce36dd07e4b\",\"descriptor\":\"Concentrix CVG Philippines, Inc.\",\"reference_id\":\"YPH08\",\"organization_reference_id\":\"YPH08\"},\"language\":[],\"location\":{\"city\":\"Makati City\",\"state\":null,\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"1226\",\"primary_location\":{\"id\":\"PH-MAK-RUFIN-Y0\",\"wid\":\"b67da9176e3d1062f9e37bc9b0b6c222\",\"descriptor\":\"PHL Makati City - SLC\"}},\"languages\":null,\"recruiter\":{\"email\":{\"wid\":\"f365fe40ffdc104c576cca3906c00001\",\"address\":\"brian.magnayi@concentrix.com\"},\"last_name\":\"Magnayi\",\"first_name\":\"Brian\"},\"categories\":[{\"id\":\"CF B2B Sales\",\"wid\":\"97ce316084a210142296b42c74b40000\",\"descriptor\":\"B2B Sales\"}],\"recruiters\":[{\"id\":\"100829049\",\"wid\":\"60219339f7a01064adfacfad5bf9e250\",\"descriptor\":\"MC Valenciano (100829049)\"},{\"id\":\"017848\",\"wid\":\"db67be7c37fa10053b4b28bf2c910000\",\"descriptor\":\"Brian Magnayi (017848)\"},{\"id\":\"102475022\",\"wid\":\"771bdb8e659510375b0979ce0ca10000\",\"descriptor\":\"John Paul Luigi Mingoa (102475022)\"},{\"id\":\"103541636\",\"wid\":\"2880ae41a0f6101ebf4515223a210000\",\"descriptor\":\"Justine Kimverly Bulahan (103541636)\"},{\"id\":\"017413\",\"wid\":\"ad6658a0dd1910053b36bbcc81e20000\",\"descriptor\":\"Marely Carmela Valdez (017413)\"},{\"id\":\"102185421\",\"wid\":\"73e197c0f43c10199b6db53347470000\",\"descriptor\":\"Jass Balindo (102185421)\"},{\"id\":\"019102\",\"wid\":\"78893d07c56a10053ba27d1d29e90000\",\"descriptor\":\"Joana Santiago (019102)\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC3241\",\"wid\":\"7af5a6205204100a8c60a8b328760000\",\"descriptor\":\"Specialist, Sales Support\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-386424\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Makati-City---SLC\/Specialist--Sales-Support_R1763029\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Makati-City---SLC\/Specialist--Sales-Support_R1763029\/apply\",\"job_requisition_id\":\"R1763029\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"wid\":\"f365fe40ffdc104c576cca3906c00001\",\"address\":\"brian.magnayi@concentrix.com\"},\"last_name\":\"Magnayi\",\"first_name\":\"Brian\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1763029\",\"wid\":\"ea70ec309293102c8331c6a09acf0000\",\"descriptor\":\"R1763029 Specialist, Sales Support (Evergreen) (Open)\"},\"recruiter_group\":[{\"email\":{\"wid\":\"f365fe40ffdc104c576cca3906c00001\",\"address\":\"brian.magnayi@concentrix.com\"},\"last_name\":\"Magnayi\",\"first_name\":\"Brian\"},{\"email\":{\"wid\":\"ec297acd813f1019b072c65b1a700003\",\"address\":\"jason.balindo@concentrix.com\"},\"last_name\":\"Balindo\",\"first_name\":\"Jass\"},{\"email\":{\"wid\":\"ce41dc93499710055688e90243590000\",\"address\":\"joanamae.santiago@concentrix.com\"},\"last_name\":\"Santiago\",\"first_name\":\"Joana\"},{\"email\":{\"wid\":\"1cd4b8074d7e10376b4313abd81a0003\",\"address\":\"johnpaulluigi.mingoa@concentrix.com\"},\"last_name\":\"Mingoa\",\"first_name\":\"John Paul Luigi\"},{\"email\":{\"wid\":\"ca9caf0b890e101ecb1cbb532c1c0001\",\"address\":\"justinekimverly.bulahan@concentrix.com\"},\"last_name\":\"Bulahan\",\"first_name\":\"Justine Kimverly\"},{\"email\":{\"wid\":\"8e0a68a0a3d6100556a4a412926c0001\",\"address\":\"marelycarmela.valdez@concentrix.com\"},\"last_name\":\"Valdez\",\"first_name\":\"Marely Carmela\"},{\"email\":{\"wid\":\"108a9bcf4333101556835940f9fe0001\",\"address\":\"francescamichaella.valenciano@concentrix.com\"},\"last_name\":\"Valenciano\",\"first_name\":\"MC\"}],\"requisition_type\":null,\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_9A\",\"wid\":\"0227dc387a09018bf2c30105e165b735\",\"descriptor\":\"Grade 9A\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":null,\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"1475\",\"campaign_id\":\"314\",\"campaign_title\":\"HPE Junior Sales\",\"campaign_type\":\"job_application\",\"job_title\":\"Junior Account Executive - Settore IT\",\"street\":null,\"address\":null,\"city\":\"Milan\",\"state\":\"Lombardy\",\"postal_code\":\"\",\"region\":\"Lombardia\",\"country\":\"Italy\",\"short_description\":\"Join Concentrix Today!\",\"long_description\":\"<p><strong>Concentrix Italia<\/strong> ricerca, per conto di una primaria multinazionale tecnologica, un* Junior Account Executive da inserire in un percorso di crescita nell'ambito delle vendite indirette e della gestione dei partner commerciali.<\/p>\\n<p>Cerchiamo una persona con una prima esperienza professionale che desideri sviluppare una carriera nel settore IT, lavorando a stretto contatto con rivenditori, partner e professionisti del mercato tecnologico.<\/p>\\n<p><strong>Cosa farai<\/strong><\/p>\\n<ul>\\n<li>Supportare la gestione delle relazioni con partner e rivenditori IT.<\/li>\\n<li>Contribuire allo sviluppo di nuove opportunit&agrave; commerciali.<\/li>\\n<li>Partecipare a call e incontri con partner e clienti.<\/li>\\n<li>Collaborare con i team Sales e Marketing per supportare iniziative commerciali.<\/li>\\n<li>Monitorare attivit&agrave; e opportunit&agrave; tramite CRM.<\/li>\\n<li>Supportare campagne, webinar ed eventi dedicati ai partner.<\/li>\\n<li>Analizzare trend di mercato e opportunit&agrave; di business.<\/li>\\n<\/ul>\\n<p><strong>Chi cerchiamo<\/strong><\/p>\\n<ul>\\n<li>Laurea o diploma con percorso professionale coerente.<\/li>\\n<li><strong>Esperienza anche breve<\/strong>&nbsp;in ruoli commerciali, account management, business development.<\/li>\\n<li>Interesse per tecnologia, innovazione e trasformazione digitale.<\/li>\\n<li>Ottime capacit&agrave; comunicative e relazionali.<\/li>\\n<li>Attitudine commerciale e orientamento ai risultati.<\/li>\\n<li>Buona conoscenza della lingua inglese.<\/li>\\n<\/ul>\\n<p><strong>Cosa offriamo<\/strong><\/p>\\n<ul>\\n<li>Formazione continua e affiancamento strutturato<\/li>\\n<li>Esperienza all'interno di una realt&agrave; tecnologica internazionale<\/li>\\n<li>Ambiente dinamico e orientato alla crescita professionale<\/li>\\n<li>Percorso di sviluppo verso ruoli di&nbsp;<strong>Partner Account Manager<\/strong>,&nbsp;<strong>Channel Account Manager<\/strong>&nbsp;e&nbsp;<strong>Business Development Specialist<\/strong><\/li>\\n<li>Opportunit&agrave; di costruire una carriera nel settore IT e Technology Sales<\/li>\\n<li>RAL: 23.000 - 26.000 + Ticket Restaurant<\/li>\\n<li>Sede in centro a Milano<\/li>\\n<li>Contratto iniziale di 6 mesi<\/li>\\n<\/ul>\\n<p><strong>Profilo ideale<\/strong><\/p>\\n<p>Hai gi&agrave; maturato una prima esperienza lavorativa, magari attraverso uno stage o un ruolo junior in ambito commerciale e stai cercando un'opportunit&agrave; per crescere nel settore tecnologico, sviluppando competenze nelle vendite B2B e nella gestione di partner commerciali.<\/p>\",\"ats_external_id\":\"IT-314\",\"location\":\"Milan, Lombardia\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"annually\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-09-15T11:37:51.020+02:00\",\"created_at\":\"2026-09-10T09:28:41.740+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-italy.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMTQ?\",\"apply_url\":\"https:\/\/concentrix-italy.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMTQ\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"sales\",\"job_industry\":\"information_technology\",\"contract_type\":\"Permanent\",\"locale\":\"it\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-italy\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"1\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":\"0\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"1073\",\"campaign_id\":\"25740\",\"campaign_title\":\"Director, Sales R1762550\",\"campaign_type\":\"job_application\",\"job_title\":\"Director, Sales, B2B Sales Practice\",\"street\":\"USA TX Work-at-Home\",\"address\":\"USA TX Work-at-Home\",\"city\":\"USA\",\"state\":\"Texas\",\"postal_code\":\"73301\",\"region\":null,\"country\":\"United States of America\",\"short_description\":\"About Concentrix\\nWe are Concentrix \u2013 the intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. We\u2019re a company like no other. We are fanatical about our staff and are constantly helping them grow and achieve their career goals. We are a global workplace that offers YOU infinite possibilities!  \\n\\nThis is a work-At-Home role in the United States.\\n\\nCompany Overview\\nIn a world full of average, we stand out. We believe experience is everything. Period. To achieve outstanding results, we\u2019re disrupting the market by being absolutely obsessed with making our clients\u2019 businesses better. We bring together the brightest and most creative minds in business, cutting-edge technology solutions, proven design thinking expertise and exceptional customer experience centers. Our clients notice the difference too... in increased customer loyalty, improved business performance and differentiation in their markets.\\nAs a diverse, global organization, we have unconventionally fresh ideas and deliver extraordinary customer experiences for more than 450 of the world\u2019s best brands. Concentrix. A passionate company powered by passionate people.\",\"long_description\":\"<p><b>Main Accountabilities<\/b><\/p><ul><li>Building solid relationships with clients, prospects and partners in the region, with a specific focus on High Growth tech companies willing to scale worldwide<\/li><li>Developing in-depth knowledge of company offerings to identify profitable business opportunities, build priority targets list and pursuit plans<\/li><li>Managing requests for proposals (RFPs), processes, including documents preparation and negotiations to close deals<\/li><li>Researching emerging trends and recommending new company offerings to satisfy customers\u2019 needs, competition screening<\/li><li>Supporting the co-construction of new offers and disruptive commercial models<\/li><li>Attending industry events and representing Concentrix in relevant webinars, partners events, professional local organizations, etc.<\/li><li>Developing and managing strategic partnerships to grow business<\/li><li>Maintaining accurate sales pipeline data, tracking opportunities, contacts, etc.<\/li><\/ul><br \/><p><b>Skills<\/b><\/p><ul><li>Overall, the right profile is likely to have around 8 to 12 years\u2019 experience, ideally in consultative selling with topics around High Tech Sales and B2B\u00a0digital transformation<\/li><li>Hunter and Collaborator; Consultative Sales experience<\/li><li>Experience in B2B Business Development; B2B sales, whether within a BPO company or in-house<\/li><li>Excellent analytical, problem-solving, and decision-making skills<\/li><li>Exceptional leadership and management skills; Effective communication and negotiation skills<\/li><\/ul><br \/><p>The annual base salary range for this role is $142,720,000 to $178,400\u00a0plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program, 401(k) retirement plan, paid time off and holidays.<\/p><br \/><p>The deadline to apply for this role is October 30, 2026.<\/p><p><br \/><br \/><br \/><br \/><\/p><p><br \/><b>Physical and Mental Requirements:<br \/>\u00a0<br \/><\/b>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p><p><b>\u00a0<\/b><\/p><p><b>Equal Employment Opportunity:<br \/><br \/><\/b><\/p><p>Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.<\/p><p>\u00a0<\/p><p>For more information regarding your EEO rights as an applicant, please visit the following websites:<\/p><p><span style=\\\"color:#007380\\\">\u00b7\u00a0\u00a0\u00a0\u00a0<\/span><a target=\\\"_blank\\\" href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf\\\"><span style=\\\"color:#0000ff\\\"><u>English<\/u><\/span><\/a><span style=\\\"color:#007380\\\">\u00a0\u00a0 <\/span><\/p><p><span style=\\\"color:#007380\\\">\u00b7\u00a0\u00a0\u00a0<\/span><a target=\\\"_blank\\\" href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf\\\"><span style=\\\"color:#0000ff\\\"><u>Spanish<\/u><\/span><\/a><span style=\\\"color:#007380\\\"> <\/span><\/p><p><\/p><p><b>Accommodation:<br \/><br \/><\/b><\/p><p><span style=\\\"color:#000000\\\">Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.\u00a0If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <\/span><a target=\\\"_blank\\\" href=\\\"mailto:app.acco@concentrix.com\\\"><span style=\\\"color:#007380\\\"><u>app.acco@concentrix.com<\/u><\/span><\/a><span style=\\\"color:#000000\\\">.\u00a0 All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/span><\/p><p><span style=\\\"color:#ff0000\\\">\u00a0<\/span><\/p><p><b>Artificial Intelligence:<br \/><br \/><\/b><\/p><p><span style=\\\"color:#000000\\\">As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/span><\/p><p><span style=\\\"color:#000000\\\">\u00a0<\/span><\/p><p><b>Work Authorization:<\/b><\/p><p>\u00a0<\/p><p>In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. <span style=\\\"color:#000000\\\">Must reside in the United States or have a valid U.S. address for residence. \u00a0<\/span><\/p><p><span style=\\\"color:#000000\\\">\u00a0<\/span><\/p><p><\/p><p><b>For further information on available work states and Equal Employment Opportunity as an applicant, please click <\/b><a target=\\\"_blank\\\" href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\"><span style=\\\"color:#0000ff\\\"><b><u>HERE<\/u><\/b><\/span><\/a><\/p><p><\/p><p><\/p>\",\"ats_external_id\":\"R1762550\",\"location\":\"USA, Texas\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-12T20:46:49.569+08:00\",\"created_at\":\"2026-09-10T06:06:17.983+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNTc0MA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-TX-Work-at-Home\/Director--Sales--B2B-Sales-Practice_R1762550-1\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Sales\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"b67da9176e3d1063316080f0b2237f6f\",\"descriptor\":\"Concentrix CVG Customer Management Group Inc.\",\"reference_id\":\"YUS04\",\"organization_reference_id\":\"YUS04\"},\"language\":[],\"location\":{\"city\":\"USA\",\"state\":\"Texas\",\"country\":{\"wid\":\"bc33aa3152ec42d4995f4791a106ed09\",\"iso2\":\"US\",\"iso3\":\"USA\",\"descriptor\":\"United States of America\",\"iso_numeric\":\"840\"},\"postal_code\":\"73301\",\"primary_location\":{\"id\":\"US-WAH-TEXAS-00\",\"wid\":\"b67da9176e3d1062f9dee3c630dabe32\",\"descriptor\":\"USA TX Work-at-Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"wid\":\"df6a808309cc01081748c232b6860000\",\"address\":\"karen.peccia@concentrix.com\"},\"last_name\":\"Peccia\",\"first_name\":\"Karen\"},\"categories\":[{\"id\":\"CF Sales\",\"wid\":\"0227dc387a0901c6b9c34d21f7659850\",\"descriptor\":\"Sales\"}],\"recruiters\":[{\"id\":\"102011370\",\"wid\":\"c30e8ac6e5930107b4af3894ecef0000\",\"descriptor\":\"Karen Peccia (102011370)\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC1413\",\"wid\":\"f9af6d72609801c0c2ccacb04e0688d1\",\"descriptor\":\"Director, Sales\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-389830\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-TX-Work-at-Home\/Director--Sales--B2B-Sales-Practice_R1762550-1\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-TX-Work-at-Home\/Director--Sales--B2B-Sales-Practice_R1762550-1\/apply\",\"job_requisition_id\":\"R1762550\"}],\"organizations\":[{\"wid\":\"1e7c1abdeb1710156fcc9ebd3aeb0000\",\"descriptor\":\"23404 - Opexother - CORPB2BSALES\",\"reference_id\":\"CORPB2BSALES\",\"custom_reference_id\":\"CORPB2BSALES\"},{\"wid\":\"f2a4d05054ea1015727c9b8c7f2a0000\",\"descriptor\":\"W0ZV63 Corp_B2b Sales\",\"reference_id\":\"W0ZV63\",\"custom_reference_id\":\"W0ZV63\"}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"wid\":\"75f444f94b4001adb6cd3b38121aaeb0\",\"address\":\"scott.dall@concentrix.com\"},\"last_name\":\"Dall\",\"first_name\":\"Scott\"},\"category_groups\":[{\"id\":\"CF Sales_Account Management Group\",\"wid\":\"0227dc387a0901ea4514e199ed6567ed\",\"descriptor\":\"Sales & Account Management Group\"}],\"job_requisition\":{\"id\":\"R1762550\",\"wid\":\"4d105611dea7102c5f91b94a7ff50000\",\"descriptor\":\"R1762550 Director, Sales, B2B Sales Practice (Open)\"},\"recruiter_group\":[{\"email\":{\"wid\":\"df6a808309cc01081748c232b6860000\",\"address\":\"karen.peccia@concentrix.com\"},\"last_name\":\"Peccia\",\"first_name\":\"Karen\"}],\"requisition_type\":null,\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_5\",\"wid\":\"0227dc387a0901c813f4eca7e0659532\",\"descriptor\":\"Grade 5\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":null,\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"1074\",\"campaign_id\":\"25725\",\"campaign_title\":\"Lead Project Manager (TCF) R1759159\",\"campaign_type\":\"job_application\",\"job_title\":\"Senior Project Manager for Managed Service Onboarding Team\",\"street\":\"USA FL Work-at-Home\",\"address\":\"USA FL Work-at-Home\",\"city\":\"USA\",\"state\":\"Florida\",\"postal_code\":\"32301\",\"region\":null,\"country\":\"United States of America\",\"short_description\":\"We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.\\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur gamechangers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p><b>Job Summary:<\/b><\/p><br \/><p>We are seeking an experienced Senior Project Manager to lead EMS transformation, automation, client onboarding, and operational improvement projects within a growing managed services organization. This role will manage cross-functional initiatives, drive project execution, mitigate risks, and ensure successful delivery of business objectives. The ideal candidate brings strong project management expertise, stakeholder management skills, and a proven track record of delivering measurable business results.<\/p><br \/><p><b>Responsibilities<\/b><\/p><p>Program &amp; Project Leadership<\/p><ul><li>Lead multiple complex EMS projects and strategic initiatives from inception through implementation and post-launch stabilization.<\/li><li>Develop and manage integrated project plans including scope, milestones, dependencies, risks, resources, and timelines.<\/li><li>Establish project governance frameworks, communication plans, escalation processes, and leadership reporting.<\/li><li>Coordinate cross-functional teams across Operations, Technology, Automation, Finance, Banking, Compliance, Product, and Client Services.<\/li><li>Ensure project deliverables are completed on time, within scope, and aligned with business objectives.<\/li><li>Create clear and visually engaging project roadmaps, dashboards, and executive presentations using tools such as Jira, Smartsheet, PowerPoint, and Excel.<\/li><\/ul><p>EMS Transformation &amp; Automation<\/p><ul><li>Manage initiatives supporting the EMS automation and digital transformation roadmap.<\/li><li>Coordinate requirements gathering, solution design, development, testing, user acceptance testing (UAT), deployment, and stabilization activities.<\/li><li>Partner with business and technical stakeholders to streamline workflows and identify automation opportunities.<\/li><li>Oversee automation projects related to:<ul><li>Client onboarding<\/li><li>Account setup and maintenance<\/li><li>Master data validation<\/li><li>Invoice processing<\/li><li>Payment operations<\/li><li>Reporting and analytics<\/li><li>Exception management<\/li><\/ul><\/li><li>Support Intelligent Document Processing (IDP), workflow automation, and AI-driven process improvement initiatives.<\/li><\/ul><p>Client Onboarding &amp; Implementations<\/p><ul><li>Lead enterprise client implementations and expansion initiatives across the EMS portfolio.<\/li><li>Develop comprehensive implementation plans covering:<ul><li>Requirements gathering<\/li><li>Data migration<\/li><li>System integration<\/li><li>Testing<\/li><li>Training<\/li><li>Operational readiness<\/li><li>Go-live activities<\/li><\/ul><\/li><li>Coordinate internal and client-facing dependencies to ensure successful onboarding and timely revenue realization.<\/li><li>Conduct readiness assessments and lead stabilization efforts following deployment.<\/li><\/ul><br \/><p>Operations Excellence<\/p><ul><li>Drive projects impacting invoice management, data extraction, payment processing, quality assurance, reporting, and back-office operations.<\/li><li>Collaborate with operational leaders to align project plans with real-world business processes and service delivery requirements.<\/li><li>Support process documentation, SOP development, controls, training programs, and change management initiatives.<\/li><li>Identify and implement opportunities to improve scalability, efficiency, productivity, service quality, and profitability.<\/li><\/ul><br \/><p>Banking &amp; Payment Operations<\/p><ul><li>Manage initiatives involving banking transitions, payment operations, financial integrations, and related process changes.<\/li><li>Coordinate activities among banking partners, compliance teams, technology organizations, finance groups, client stakeholders, and EMS operations.<\/li><li>Develop and execute transition plans including testing, cutover strategies, approvals, risk mitigation, and post-go-live support.<\/li><li>Ensure operational, financial, regulatory, and client risks are proactively identified and managed.<\/li><\/ul><br \/><p>Risk, Issue &amp; Dependency Management<\/p><ul><li>Maintain comprehensive risk, issue, action, decision, and dependency logs.<\/li><li>Proactively identify project risks and implement mitigation strategies.<\/li><li>Escalate critical issues with clear business impact assessments and recommended solutions.<\/li><li>Manage dependencies across business teams, technology groups, vendors, and client organizations.<\/li><li>Monitor risks related to data quality, resource availability, development timelines, testing schedules, and subject matter expert engagement.<\/li><\/ul><br \/><p>Executive Reporting &amp; Governance<\/p><ul><li>Prepare executive-level status reports and presentations highlighting:<ul><li>Program health<\/li><li>Milestone progress<\/li><li>Key accomplishments<\/li><li>Risks and issues<\/li><li>Decisions required<\/li><li>Resource needs<\/li><\/ul><\/li><li>Provide a consolidated portfolio view across multiple EMS programs and initiatives.<\/li><li>Facilitate governance meetings, steering committees, and leadership reviews.<\/li><li>Develop dashboards and performance reporting that support informed decision-making.<\/li><li>Ensure project documentation and approvals are maintained in a structured and auditable manner.<\/li><\/ul><br \/><p>Stakeholder &amp; Resource Management<\/p><ul><li>Influence and coordinate cross-functional teams in a matrixed environment.<\/li><li>Partner with leadership to identify and resolve resource constraints.<\/li><li>Define clear ownership, responsibilities, and accountability across workstreams.<\/li><li>Build strong relationships with business leaders, technology teams, clients, vendors, and external partners.<\/li><li>Mentor project managers, analysts, and coordinators supporting EMS initiatives.<\/li><\/ul><br \/><p><b>Qualifications<\/b><\/p><ul><li>Bachelor\u2019s degree in business, Project Management, Technology, Finance, Operations, or a related discipline.<\/li><li>8&#43; years of progressive Program or Project Management experience.<\/li><li>Proven success leading large-scale, cross-functional business and technology initiatives.<\/li><li>Experience delivering transformation, automation, operations, managed services, financial services, or process improvement programs.<\/li><li>Strong expertise in project planning, milestone management, risk management, dependency tracking, and resource coordination.<\/li><li>Experience communicating effectively with senior leaders and executive stakeholders.<\/li><li>Advanced analytical, operational, financial, and problem-solving skills.<\/li><li>Ability to simplify complex technical and operational concepts into clear business communication.<\/li><li>Advanced proficiency with Microsoft PowerPoint and Excel.<\/li><li>Experience using Jira, Smartsheet, Microsoft Project, or similar project management platforms.<\/li><li>Excellent written, verbal, and presentation skills.<\/li><\/ul><br \/><p><b>Preferred Qualifications<\/b><\/p><ul><li>PMP, PgMP, Agile, Scrum, or related project management certification.<\/li><li>Experience within utility management, accounts payable, invoice processing, banking, payment operations, fintech, or managed services environments.<\/li><li>Experience managing enterprise client implementations and operational transformations.<\/li><li>Knowledge of automation technologies, workflow solutions, AI platforms, and Intelligent Document Processing (IDP).<\/li><li>Familiarity with Agile, Waterfall, and hybrid project delivery methodologies.<\/li><li>Experience leading globally distributed and cross-functional teams.<\/li><\/ul><br \/><p>The base salary for this position is $106,087- $130,905 plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program, 401(k) retirement plan, paid time off and holidays and paid learning days.<\/p><p>The deadline to apply for this position is: 10\/27\/2026 This position is for an existing, immediate vacancy. We are currently seeking to fill this role with an individual who can start as soon as possible.<\/p><br \/><p>As part of the hiring process, candidates may be required to undergo background screening and identity verification, where permitted by applicable law and consistent with the requirements of the role.\u00a0 Certain verification processes used by the Company or its service providers may involve technologies that rely on biometric identifiers or biometric information, where permitted by law.\u00a0 If biometric identifiers or biometric information are collected, used, or stored, the Company will provide the legally required disclosures and obtain any required written consent prior to such collection, and will handle such information in accordance with applicable biometric privacy laws and Company policies.<\/p><br \/><p><b>#WFH<\/b><\/p><p><b>#LI-Remote<\/b><\/p><p><b>#Concentrix<\/b><\/p><br \/><p><br \/><b>Physical and Mental Requirements:<br \/>\u00a0<br \/><\/b>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p><p><b>\u00a0<\/b><\/p><p><b>Equal Employment Opportunity:<br \/><br \/><\/b><\/p><p>Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.<\/p><p>\u00a0<\/p><p>For more information regarding your EEO rights as an applicant, please visit the following websites:<\/p><p><span style=\\\"color:#007380\\\">\u00b7\u00a0\u00a0\u00a0\u00a0<\/span><a target=\\\"_blank\\\" href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf\\\"><span style=\\\"color:#0000ff\\\"><u>English<\/u><\/span><\/a><span style=\\\"color:#007380\\\">\u00a0\u00a0 <\/span><\/p><p><span style=\\\"color:#007380\\\">\u00b7\u00a0\u00a0\u00a0<\/span><a target=\\\"_blank\\\" href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf\\\"><span style=\\\"color:#0000ff\\\"><u>Spanish<\/u><\/span><\/a><span style=\\\"color:#007380\\\"> <\/span><\/p><p><\/p><p><b>Accommodation:<br \/><br \/><\/b><\/p><p><span style=\\\"color:#000000\\\">Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.\u00a0If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <\/span><a target=\\\"_blank\\\" href=\\\"mailto:app.acco@concentrix.com\\\"><span style=\\\"color:#007380\\\"><u>app.acco@concentrix.com<\/u><\/span><\/a><span style=\\\"color:#000000\\\">.\u00a0 All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/span><\/p><p><span style=\\\"color:#ff0000\\\">\u00a0<\/span><\/p><p><b>Artificial Intelligence:<br \/><br \/><\/b><\/p><p><span style=\\\"color:#000000\\\">As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/span><\/p><p><span style=\\\"color:#000000\\\">\u00a0<\/span><\/p><p><b>Work Authorization:<\/b><\/p><p>\u00a0<\/p><p>In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. <span style=\\\"color:#000000\\\">Must reside in the United States or have a valid U.S. address for residence. \u00a0<\/span><\/p><p><span style=\\\"color:#000000\\\">\u00a0<\/span><\/p><p><\/p><p><b>For further information on available work states and Equal Employment Opportunity as an applicant, please click <\/b><a target=\\\"_blank\\\" href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\"><span style=\\\"color:#0000ff\\\"><b><u>HERE<\/u><\/b><\/span><\/a><\/p><p><\/p><p><\/p>\",\"ats_external_id\":\"R1759159\",\"location\":\"USA, Florida\",\"job_type\":\"full_time\",\"salary\":\"140000\",\"salary_type\":\"annually\",\"salary_currency\":\"USD\",\"updated_at\":\"2026-10-21T00:06:16.312+08:00\",\"created_at\":\"2026-09-10T02:05:22.987+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNTcyNQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-FL-Work-at-Home\/Senior-Project-Manager-for-Managed-Service-Onboarding-Team_R1759159\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Program Management\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"b67da9176e3d1063316080f0b2237f6f\",\"descriptor\":\"Concentrix CVG Customer Management Group Inc.\",\"reference_id\":\"YUS04\",\"organization_reference_id\":\"YUS04\"},\"location\":{\"city\":\"USA\",\"state\":\"Florida\",\"country\":{\"wid\":\"bc33aa3152ec42d4995f4791a106ed09\",\"iso2\":\"US\",\"iso3\":\"USA\",\"descriptor\":\"United States of America\",\"iso_numeric\":\"840\"},\"postal_code\":\"32301\",\"primary_location\":{\"id\":\"US-WAH-FLORI-00\",\"wid\":\"b67da9176e3d1062f9df5ef73bd5bf01\",\"descriptor\":\"USA FL Work-at-Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"reena.kapoor@concentrix.com\"},\"first_name\":\"Kapoor, Reena\"},\"categories\":[{\"descriptor\":\"CF Program Management\"}],\"recruiters\":[{\"id\":\"102010157\",\"wid\":\"c30e8ac6e5930107b3c1e2d195a00000\",\"descriptor\":\"Reena Kapoor (102010157)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JT0275\",\"descriptor\":\"Lead Project Manager (TCF)\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-391590\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-FL-Work-at-Home\/Senior-Project-Manager-for-Managed-Service-Onboarding-Team_R1759159\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-FL-Work-at-Home\/Senior-Project-Manager-for-Managed-Service-Onboarding-Team_R1759159\/apply\",\"job_requisition_id\":\"R1759159\"}],\"organizations\":[{\"wid\":\"b67da9176e3d1063316080f0b2237f6f\",\"descriptor\":\"Concentrix CVG Customer Management Group Inc.\",\"reference_id\":\"YUS04\",\"custom_reference_id\":null,\"company_reference_id\":\"YUS04\"},{\"wid\":\"6f740b0628af011aa91abaecb86d0000\",\"descriptor\":\"COGS (CORP) CATALYST EMS - 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The global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent. Join us and be part of this journey towards greater opportunities and brighter futures.<\/p><p>Our game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as &#34;World&#39;s Best Workplaces,&#34; \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.<\/p><p>Join us and be part of this journey towards greater opportunities and brighter futures.<\/p><br \/><p>Concentrix is\u00a0seeking\u00a0an experienced, commercially minded Marketing Manager to lead marketing for our global AI Data Services &amp; Trust &amp; Safety Practice.\u00a0<\/p><p>This role will\u00a0be responsible for\u00a0developing and executing the Practice marketing strategy, building awareness of our capabilities, engaging priority clients and prospects, supporting Sales and Business Development, and\u00a0demonstrating\u00a0measurable\u00a0contribution\u00a0to pipeline and revenue.\u00a0<\/p><p>Reporting directly to the GVP of AI Data Services &amp; Trust &amp; Safety, the Marketing Manager will own the Practice marketing budget and work closely with Concentrix Corporate Marketing, Demand Generation, Sales, Business Development, Practice\u00a0leadership\u00a0and subject-matter experts.\u00a0<\/p><p>The ideal candidate combines B2B marketing strategy, events, demand generation, content development, thought leadership, social media, account-based\u00a0marketing\u00a0and marketing analytics. This is a hands-on role for someone who can develop the strategy, mobilize internal resources, execute\u00a0programs,\u00a0and measure their commercial impact.<\/p><p><br \/><br \/><\/p><p><b>What you will do in this role<\/b><\/p><p>In everything we do, we believe in doing right by and for people \u2013 our clients, their customers, our people, our community, and our planet.<\/p><p><b>Practice Marketing Strategy &amp; Budget<\/b>\u00a0<\/p><ul><li>Develop and manage the annual and quarterly marketing strategy for the AI Data Services &amp; Trust &amp; Safety Practice, aligned to growth priorities, target accounts and revenue\u00a0objectives.\u00a0<\/li><\/ul><ul><li>Translate Practice priorities into integrated marketing campaigns across events, content, social media, demand generation, targeted outreach,\u00a0sponsorships\u00a0and sales enablement.\u00a0<\/li><\/ul><ul><li>Own the Practice marketing budget, including planning, allocation,\u00a0tracking\u00a0and recommendations for\u00a0optimizing\u00a0spend based on measurable results.\u00a0<\/li><\/ul><ul><li>Evaluate potential investments across conferences, owned events, associations, lead-generation platforms, sponsored content, paid\u00a0campaigns,\u00a0and other marketing channels.\u00a0<\/li><\/ul><ul><li>Stay current on developments across AI, AI training, data services, AI\u00a0safety\u00a0and Trust &amp; 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Social Media<\/b>\u00a0<\/p><ul><li>Develop and manage an ongoing content and thought-leadership strategy covering AI Data Services, AI model development and evaluation, AI safety, Trust &amp;\u00a0Safety\u00a0and emerging market trends.\u00a0<\/li><\/ul><ul><li>Write blogs, articles, executive perspectives,\u00a0newsletters\u00a0and other content directly, or engage Practice subject-matter experts and other contributors where\u00a0appropriate.\u00a0<\/li><\/ul><ul><li>Interview Practice executives and SMEs and translate complex technical or operational topics into clear, compelling market-facing content.\u00a0<\/li><\/ul><ul><li>Identify\u00a0opportunities for contributed articles, sponsored content, industry publications, webinars, panels,\u00a0podcasts\u00a0and speaking engagements.\u00a0<\/li><\/ul><ul><li>Build a structured thought-leadership program for Practice leaders, including LinkedIn posts, executive commentary, presentation\u00a0concepts\u00a0and market POVs.\u00a0<\/li><\/ul><ul><li>Own the ongoing content strategy for\u00a0the Practice&#39;s\u00a0LinkedIn presence,\u00a0maintaining\u00a0a consistent weekly and monthly publishing cadence.\u00a0<\/li><\/ul><ul><li>Create a balanced mix of market insights, thought leadership, event promotion, client outcomes, capabilities, employee\u00a0expertise\u00a0and industry commentary.\u00a0<\/li><\/ul><ul><li>Track social and content performance, including audience growth, engagement, traffic, conversions and resulting commercial opportunities.\u00a0<\/li><\/ul><p><b>Marketing Collateral, Case Studies &amp; Sales Enablement<\/b>\u00a0<\/p><ul><li>Lead development and maintenance of high-quality internal and external marketing collateral supporting AI Data Services and Trust &amp; Safety.\u00a0<\/li><\/ul><ul><li>Create capability overviews, one-pagers, presentations, solution briefs, use-case materials, infographics, executive POVs, event materials and other sales-enablement assets.\u00a0<\/li><\/ul><ul><li>Develop targeted content for specific industries, buyer groups, client\u00a0challenges\u00a0and emerging AI use cases.\u00a0<\/li><\/ul><ul><li>Partner with Sales and Business Development to\u00a0identify\u00a0gaps in the materials\u00a0required\u00a0to support client conversations and prospect engagement.\u00a0<\/li><\/ul><ul><li>Establish and manage a pipeline of potential client case studies and proof points.\u00a0<\/li><\/ul><ul><li>Work with delivery teams and account leaders to\u00a0identify\u00a0engagements with measurable outcomes that can be developed into client stories,\u00a0testimonials\u00a0or anonymized case studies.\u00a0<\/li><\/ul><ul><li>Maintain an organized and current repository of Practice marketing and sales assets.\u00a0<\/li><\/ul><p><b>Corporate Marketing &amp; Internal Practice Marketing<\/b>\u00a0<\/p><ul><li>Serve as the primary marketing liaison between the Practice and Concentrix Corporate Marketing, Demand Generation,\u00a0Communications\u00a0and related teams.\u00a0<\/li><\/ul><ul><li>Ensure Practice priorities are represented within broader Concentrix campaigns and marketing programs.\u00a0<\/li><\/ul><ul><li>Develop internal communications and enablement materials that help Concentrix sellers and account leaders understand AI Data Services and Trust &amp; Safety capabilities, market opportunities, proof\u00a0points\u00a0and available assets.\u00a0<\/li><\/ul><ul><li>Support internal sector meetings, leadership events and client-attended forums where the Practice has an opportunity to build awareness or generate opportunities.\u00a0<\/li><\/ul><ul><li>Identify\u00a0opportunities for broader external visibility through analyst engagement, awards, industry associations, executive\u00a0networks\u00a0and relevant media channels.\u00a0<\/li><\/ul><p><b>Marketing Analytics, Pipeline Attribution &amp; ROI<\/b>\u00a0<\/p><ul><li>Own measurement and reporting for Practice marketing activity and provide clear monthly and quarterly updates to Practice leadership.\u00a0<\/li><\/ul><ul><li>Establish consistent tracking for events, campaigns, content, social media, memberships, sponsored\u00a0programs\u00a0and other marketing investments.\u00a0<\/li><\/ul><ul><li>Track metrics including target-account engagement, event registrations and attendance, meetings generated, leads, opportunities, pipeline created, pipeline influenced and closed-won revenue.\u00a0<\/li><\/ul><ul><li>Measure the effectiveness and ROI of individual events, campaigns,\u00a0platforms\u00a0and marketing investments.\u00a0<\/li><\/ul><ul><li>Work with Sales and Business Development to\u00a0maintain\u00a0effective lead\u00a0routing, campaign\u00a0attribution\u00a0and follow-up.\u00a0<\/li><\/ul><ul><li>Use performance data to recommend adjustments to marketing strategy, channel\u00a0mix\u00a0and budget allocation.\u00a0<\/li><\/ul><ul><li>Ensure marketing reporting demonstrates not only activity and engagement, but marketing&#39;s contribution to Practice growth.\u00a0<\/li><\/ul><br \/><p><b>Your qualifications <\/b><\/p><p>We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.<\/p><p>Concentrix is a great match if you have:<\/p><ul><li>5&#43; years of progressive B2B marketing experience, ideally within technology, artificial intelligence, professional services, outsourcing, digital services,\u00a0SaaS\u00a0or another complex enterprise-services\u00a0environment.\u00a0<\/li><\/ul><ul><li>Demonstrated experience developing and executing integrated B2B marketing strategies.\u00a0<\/li><\/ul><ul><li>Strong experience with event marketing, demand\u00a0generation\u00a0and targeted account engagement.\u00a0<\/li><\/ul><ul><li>Experience partnering closely with enterprise Sales and Business Development teams.\u00a0<\/li><\/ul><ul><li>Excellent writing,\u00a0editing\u00a0and storytelling skills with the ability to translate complex subject matter into compelling executive-level content.\u00a0<\/li><\/ul><ul><li>Experience developing blogs, thought leadership, case studies, presentations, sales\u00a0collateral\u00a0and\u00a0social-media\u00a0content.\u00a0<\/li><\/ul><ul><li>Strong understanding of LinkedIn and B2B\u00a0social-media\u00a0marketing.\u00a0<\/li><\/ul><ul><li>Demonstrated experience measuring campaign performance, marketing attribution, pipeline\u00a0contribution\u00a0and return on investment.\u00a0<\/li><\/ul><ul><li>Experience managing marketing budgets, vendors, agencies,\u00a0publishers\u00a0or external partners.\u00a0<\/li><\/ul><ul><li>Strong\u00a0project-management\u00a0skills and ability to manage multiple concurrent campaigns,\u00a0events\u00a0and deadlines.\u00a0<\/li><\/ul><ul><li>Comfort working directly with senior executives and\u00a0subject-matter\u00a0experts.\u00a0<\/li><\/ul><ul><li>Ability to\u00a0operate\u00a0effectively within a large global organization and influence stakeholders across multiple functions.\u00a0<\/li><\/ul><ul><li>Strong intellectual curiosity and willingness to rapidly develop\u00a0expertise\u00a0in AI Data Services and Trust &amp; Safety.\u00a0<\/li><\/ul><ul><li>Bachelor&#39;s degree in marketing, communications, business or a related field, or equivalent professional experience.\u00a0<\/li><\/ul><p><b>Preferred Qualifications<\/b>\u00a0<\/p><ul><li>Experience marketing AI, machine learning, data, Trust &amp; Safety, digital\u00a0platforms\u00a0or related technology services.\u00a0<\/li><\/ul><ul><li>Experience marketing complex managed services or outsourcing solutions to large enterprises and technology companies.\u00a0<\/li><\/ul><ul><li>Experience with account-based marketing, CRM campaign\u00a0attribution\u00a0and marketing automation.\u00a0<\/li><\/ul><ul><li>Experience developing executive thought leadership and supporting external speaking opportunities.\u00a0<\/li><\/ul><ul><li>Experience managing global marketing programs across the United States, United\u00a0Kingdom\u00a0and other international markets.\u00a0<\/li><\/ul><p><b>What Success Looks Like<\/b>\u00a0<\/p><p>The successful Marketing Manager will help the Practice:\u00a0<\/p><ul><li>Increase awareness and understanding of Concentrix AI Data Services and Trust &amp; Safety among priority audiences.\u00a0<\/li><\/ul><ul><li>Build engagement within strategic target accounts.\u00a0<\/li><\/ul><ul><li>Generate qualified meetings,\u00a0leads\u00a0and opportunities through marketing\u00a0activity.\u00a0<\/li><\/ul><ul><li>Demonstrate measurable\u00a0pipeline\u00a0and revenue\u00a0contribution\u00a0from events and campaigns.\u00a0<\/li><\/ul><ul><li>Improve the return generated from the Practice marketing budget.\u00a0<\/li><\/ul><ul><li>Establish a consistent and credible thought-leadership presence in the market.\u00a0<\/li><\/ul><ul><li>Maintain high-quality, current collateral and client proof points that support Sales and Business Development.\u00a0<\/li><\/ul><ul><li>Provide clear visibility\u00a0into\u00a0marketing performance through disciplined monthly and quarterly reporting.\u00a0<\/li><\/ul><br \/><p>The position will require periodic travel for industry conferences, client events, executive roundtables, Concentrix\u00a0meetings\u00a0and other Practice marketing activities.\u00a0<\/p><p><br \/><br \/><\/p><p><b>What\u2019s in it for you<\/b><\/p><p>We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW.<\/p><p>In this role, we offer benefits that help support your unique lifestyle:<\/p><ul><li>\u00a0\u00a0Full time position<\/li><li>\u00a0\u00a0Remote working \u00a0<\/li><li>\u00a0\u00a0Competitive Salary<\/li><\/ul><br \/><p>The base salary range for this position is $80,000 - $115,000 plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program, 401(k) retirement plan, paid time off and holidays and paid learning days.<\/p><p>The deadline for applying for this position is: <b>October 30th, 2026<\/b>. This position is for an existing, immediate vacancy. We are currently seeking to fill this role with an individual who can start as soon as possible.<\/p><br \/><p>As part of the hiring process, candidates may be required to undergo background screening and identity verification, where permitted by applicable law and consistent with the requirements of the role.\u00a0 Certain verification processes used by the Company or its service providers may involve technologies that rely on biometric identifiers or biometric information, where permitted by law.\u00a0 If biometric identifiers or biometric information are collected, used, or stored, the Company will provide the legally required disclosures and obtain any required written consent prior to such collection, and will handle such information in accordance with applicable biometric privacy laws and Company policies.<\/p><p><br \/><br \/><\/p><p><br \/><b>Physical and Mental Requirements:<br \/>\u00a0<br \/><\/b>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p><p><b>\u00a0<\/b><\/p><p><b>Equal Employment Opportunity:<br \/><br \/><\/b><\/p><p>Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.<\/p><p>\u00a0<\/p><p>For more information regarding your EEO rights as an applicant, please visit the following websites:<\/p><p><span style=\\\"color:#007380\\\">\u00b7\u00a0\u00a0\u00a0\u00a0<\/span><a target=\\\"_blank\\\" href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf\\\"><span style=\\\"color:#0000ff\\\"><u>English<\/u><\/span><\/a><span style=\\\"color:#007380\\\">\u00a0\u00a0 <\/span><\/p><p><span style=\\\"color:#007380\\\">\u00b7\u00a0\u00a0\u00a0<\/span><a target=\\\"_blank\\\" href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf\\\"><span style=\\\"color:#0000ff\\\"><u>Spanish<\/u><\/span><\/a><span style=\\\"color:#007380\\\"> <\/span><\/p><p><\/p><p><b>Accommodation:<br \/><br \/><\/b><\/p><p><span style=\\\"color:#000000\\\">Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.\u00a0If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <\/span><a target=\\\"_blank\\\" href=\\\"mailto:app.acco@concentrix.com\\\"><span style=\\\"color:#007380\\\"><u>app.acco@concentrix.com<\/u><\/span><\/a><span style=\\\"color:#000000\\\">.\u00a0 All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/span><\/p><p><span style=\\\"color:#ff0000\\\">\u00a0<\/span><\/p><p><b>Artificial Intelligence:<br \/><br \/><\/b><\/p><p><span style=\\\"color:#000000\\\">As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/span><\/p><p><span style=\\\"color:#000000\\\">\u00a0<\/span><\/p><p><b>Work Authorization:<\/b><\/p><p>\u00a0<\/p><p>In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. <span style=\\\"color:#000000\\\">Must reside in the United States or have a valid U.S. address for residence. \u00a0<\/span><\/p><p><span style=\\\"color:#000000\\\">\u00a0<\/span><\/p><p><\/p><p><b>For further information on available work states and Equal Employment Opportunity as an applicant, please click <\/b><a target=\\\"_blank\\\" href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\"><span style=\\\"color:#0000ff\\\"><b><u>HERE<\/u><\/b><\/span><\/a><\/p><p><\/p><p><\/p>\",\"ats_external_id\":\"R1759416\",\"location\":\"USA, Texas\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-12T20:46:48.900+08:00\",\"created_at\":\"2026-09-10T00:04:43.785+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNTcyMA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-TX-Work-at-Home\/Sr-Marketing-Manager--AI-Data-Services---Trust---Safety-Practice_R1759416\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"External Marketing\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"b67da9176e3d1063316080f0b2237f6f\",\"descriptor\":\"Concentrix CVG Customer Management Group Inc.\",\"reference_id\":\"YUS04\",\"organization_reference_id\":\"YUS04\"},\"language\":[],\"location\":{\"city\":\"USA\",\"state\":\"Texas\",\"country\":{\"wid\":\"bc33aa3152ec42d4995f4791a106ed09\",\"iso2\":\"US\",\"iso3\":\"USA\",\"descriptor\":\"United States of America\",\"iso_numeric\":\"840\"},\"postal_code\":\"73301\",\"primary_location\":{\"id\":\"US-WAH-TEXAS-00\",\"wid\":\"b67da9176e3d1062f9dee3c630dabe32\",\"descriptor\":\"USA TX Work-at-Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"wid\":\"36c59e08df23100409bed9e1f4670003\",\"address\":\"maria.lauda@concentrix.com\"},\"last_name\":\"Lauda\",\"first_name\":\"Maria Agustina\"},\"categories\":[{\"id\":\"CF External Marketing\",\"wid\":\"0227dc387a090171e0f699cbf4654b3b\",\"descriptor\":\"External Marketing\"}],\"recruiters\":[{\"id\":\"102542289\",\"wid\":\"da7d7d2449a21010332fe19310150001\",\"descriptor\":\"Maria Agustina Lauda Gonzalez (102542289)\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC0409\",\"wid\":\"f9af6d726098016235227db04f0637e0\",\"descriptor\":\"Professional I, External Marketing\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-389328\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-TX-Work-at-Home\/Sr-Marketing-Manager--AI-Data-Services---Trust---Safety-Practice_R1759416\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-TX-Work-at-Home\/Sr-Marketing-Manager--AI-Data-Services---Trust---Safety-Practice_R1759416\/apply\",\"job_requisition_id\":\"R1759416\"}],\"organizations\":[{\"wid\":\"efab239a41c110156e8cf8d80d5e0000\",\"descriptor\":\"23389 - 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Tera Tower 20th Floor\",\"address\":\"PHL Quezon City - Tera Tower 20th Floor\",\"city\":\"Quezon City\",\"state\":\"National Capital Region\",\"postal_code\":\"1110\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"\",\"long_description\":\"<div><div><b>Key Responsibilities<\/b><\/div><\/div><div><div><div><div><div><div><div><div><div><ul><li><p><b>Lead Operations:<\/b> Oversee day-to-day outbound sales functions.<\/p><\/li><li><p><b>Develop Leaders:<\/b> Manage and coach 6 Team Leaders.<\/p><\/li><li><p><b>Drive Growth:<\/b> Accelerate merchant acquisition and SMB sales.<\/p><\/li><li><p><b>Optimize KPIs:<\/b> Monitor and elevate performance metrics.<\/p><\/li><li><p><b>Build Accountability:<\/b> Strengthen sales execution across all levels.<\/p><\/li><li><p><b>Standardize Workflows:<\/b> Improve process consistency and efficiency.<\/p><\/li><li><p><b>Collaborate Cross-Functionally:<\/b> Partner internally to boost productivity.<\/p><\/li><\/ul><p><\/p><p><b>Required Qualifications<\/b><\/p><ul><li><p>3&#43; years of successful B2B sales experience.<\/p><\/li><li><p>2&#43; years of outbound sales leadership experience managing leaders.<\/p><\/li><li><p>Deep experience running high-volume outbound or cold-calling programs.<\/p><\/li><li><p>Strong understanding of KPI-driven sales management and conversion metrics.<\/p><\/li><\/ul><p><\/p><p><b>Preferred Qualifications<\/b><\/p><ul><li><p>Specialized experience targeting Small to Medium-sized Businesses (SMB).<\/p><\/li><li><p>Deep familiarity with advanced performance metrics like Funnel Velocity, Closed-Won rates, and Pitch-to-Close conversions.<\/p><\/li><li><p>Proven track record in large-scale market acquisition strategies.<\/p><\/li><\/ul><p><\/p><p><b>Location: Spark, Cubao <\/b><\/p><p><b>Work Setup: Full Onsite <\/b><\/p><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div>\",\"ats_external_id\":\"R1762841\",\"location\":\"Quezon City, National Capital Region\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-12T20:46:25.465+08:00\",\"created_at\":\"2026-09-10T00:04:41.153+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNTcxNg?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City---Spark-Place-11th-Flr\/Manager-I--B2B-Sales_R1762841\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"B2B Sales\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"b67da9176e3d1063315edce36dd07e4b\",\"descriptor\":\"Concentrix CVG Philippines, Inc.\",\"reference_id\":\"YPH08\",\"organization_reference_id\":\"YPH08\"},\"language\":[],\"location\":{\"city\":\"Quezon City\",\"state\":\"National Capital Region\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"1110\",\"primary_location\":{\"id\":\"PH-QUE-TERAT-10\",\"wid\":\"740544c0a47f01d0e7d9d08f1f117e66\",\"descriptor\":\"PHL Quezon City - 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At Concentrix, we\u2019re looking for passionate game-changers to deliver exceptional customer experiences and solutions for one of the world\u2019s best-known brands. If you're ready to grow with a Fortune 500 company with an inclusive, award-winning culture, your new career starts here. (Military veterans are encouraged to apply.)<\/p><p><\/p><p><strong>A NEW CAREER POWERED BY YOU<\/strong><\/p><p><\/p><p>Are you looking for a career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging? Would you like to join a company that earns \u201cWorld\u2019s Best Workplaces,\u201d \u201cBest Company Culture,\u201d and \u201cBest Companies for Career Growth\u201d awards every year? Then a Customer Service Representative position at Concentrix is just the right place for you!<\/p><p><\/p><p>As a Customer Service Representative, you\u2019ll join an organically diverse team from 70+ countries where ALL members contribute and support each other\u2019s success and well-being, proudly united as \u201cgame-changers.\u201d Together, we help the world\u2019s best-known brands power a world that works through exceptional customer experiences and tech-powered innovation. And due to continued growth, we\u2019re looking for more talented game-changers to join our purpose, people as passionate about providing outstanding customer experiences as we are.<\/p><p><\/p><p><strong>CAREER GROWTH AND PERSONAL DEVELOPMENT<\/strong><\/p><p><\/p><p>This is a great opportunity to reimagine an all-new career journey and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, technologies, and continuing support you\u2019ll need to succeed. Plus, at Concentrix, there\u2019s real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That\u2019s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you\u2019ve always envisioned<\/p><p><\/p><p><strong>WHAT YOU WILL DO IN THIS ROLE<\/strong><\/p><p><\/p><p>As a Customer Service Representative, you\u2019ll:<\/p><ul><li><p>Receive incoming contacts from customers interested in purchasing\/researching travel by following standard scripts and procedures.<\/p><\/li><li><p>Determine customer reservation needs and preferences by utilizing established question and answer techniques<\/p><\/li><li><p>Greet and converse with customers in a courteous, friendly, and professional manner.<\/p><\/li><li><p>Make recommendations based on the customer\u2019s needs and preferences. ( air, hotel, car and ancillary travel products)<\/p><\/li><li><p>Research travel rates, destinations, options, and packages for customers.<\/p><\/li><li><p>Process travel transactions by entering accurate and complete reservation information into the relevant systems<\/p><\/li><li><p>Professionally and accurately support customer requests for itinerary changes or cancellations.<\/p><\/li><li><p>Correctly answer general travel and site related questions from customers<\/p><\/li><li><p>Deliver expert customer experiences\u2026with a smile.<\/p><\/li><\/ul><p><\/p><p><strong>YOUR QUALIFICATIONS<\/strong><\/p><p><\/p><p>Your skills, integrity, knowledge, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our Customer Service Representative role include:<\/p><ul><li><p>High school degree or equivalent (required)<\/p><\/li><li><p>Travel savvy: passion \/ experience with travel<\/p><\/li><li><p>Sales\/service experience in retail, sales, service or other \\\"helping\\\" business (preferred)<\/p><\/li><li><p>Willingness to work flexible shifts ( Mon-Fri 8am-1am AST, Sat-Sun 8am-10pm AST)<\/p><\/li><li><p>TICO certification (preferred)<\/p><\/li><li><p>GDS experience for Service Agents (preferred)<\/p><\/li><li><p>Proficiency in a multi-system environment<\/p><\/li><li><p>Exceptional verbal and written communication skills in English<\/p><\/li><li><p>Typing 35 wpm as verified by a formal test<\/p><\/li><li><p>Excellent computer skills and eagerness to excel at technical systems and internal tools<\/p><\/li><li><p>Eagerness to learn new technologies<\/p><\/li><\/ul><p><\/p><p><strong>WHAT\u2019S IN IT FOR YOU<\/strong><\/p><p><\/p><p>One of our company\u2019s Culture Beliefs says, \u201cWe champion our people.\u201d That\u2019s why we invest in our game-changers, our infrastructure, and our capabilities to ensure long-term success for both our teams and our clients. And we\u2019ll invest in YOU to aid in your career path and in your personal development. In this role, you\u2019ll also be provided with:<\/p><ul><li><p>The base salary for this position is $18.00\/hr. (pay rate will not be below the applicable minimum wage), plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, a comprehensive employee assistance program (EAP), a registered retirement savings plan, paid time off, and holidays.<\/p><\/li><li><p>Paid training and lucrative employee referral program.<\/p><\/li><li><p>Health and wellness programs with trained partners to help promote a healthy you<\/p><\/li><li><p>Mentorship programs that support your rewarding career journey&nbsp;<\/p><\/li><li><p>A modern, state-of-the-art office setting with advanced technologies and a great team.<\/p><\/li><li><p>Programs and events that support inclusion and belonging, as well as global citizenship, sustainability, and community support.<\/p><\/li><li><p>Company networking opportunities with organized groups in the following topics: Network of Women, Black Professionals, LGBTQ+ Pride, Ability (disabilities), Dynamic (neurodiversity), Women in Tech, OneEarth Champions, Wise Owls (experienced), and more.<\/p><\/li><li><p>A range of other perks and benefits<\/p><\/li><\/ul><p><\/p><p><strong>REIMAGINE THE BEST VERSION OF YOU!&nbsp;<\/strong><br><\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why half a million game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d<\/p><p>&nbsp;<\/p><p><strong>JOB AVAILABILITY<\/strong><\/p><p>&nbsp;<\/p><p>We accept applications for this position on an ongoing basis. It is currently for an existing, immediate vacancy; however, we are also considering applications for future opportunities as they arise. We encourage all interested candidates to apply.<\/p><p><br><br><p><strong>Physical and Cognitive Requirements:&nbsp;<\/strong><br>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p><p><br><strong>Equal Opportunity Statement:<\/strong><\/p><p>Concentrix is committed to equal employment opportunity and does not discriminate on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity or expression, age, marital or family status, disability, or any other category protected by provincial human rights legislation.<\/p><p><\/p><p><strong>Reasonable Accommodation Statement:<\/strong><\/p><p>Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.&nbsp;If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"mailto:app.acco@concentrix.com\\\"><u>app.acco@concentrix.com<\/u><\/a>.&nbsp; All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/p><p><\/p><p><strong>Artificial Intelligence (AI):<\/strong><\/p><p>As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/p><p><\/p><p><strong>Work Authorization:<\/strong><\/p><p>Only qualified applicants who are legally authorized to work in Canada will be considered.<\/p><p><\/p><p><strong>For further information on available work provinces and Equal Employment Opportunity as an applicant, please click <\/strong><a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\"><strong><u>HERE<\/u><\/strong><\/a><\/p><p><\/p><p><strong>Exigences physiques et cognitives<br><\/strong><br>L\u2019employ\u00e9 doit r\u00e9guli\u00e8rement utiliser un ordinateur, un clavier, un t\u00e9l\u00e9phone ou un casque d\u2019\u00e9coute, ainsi que d\u2019autres \u00e9quipements de bureau dans le cadre des fonctions essentielles de ce poste. Le travail est g\u00e9n\u00e9ralement de nature s\u00e9dentaire.<br><\/p><p><strong>D\u00e9claration d'\u00e9galit\u00e9 des chances <br><\/strong><\/p><p>Concentrix s'engage en faveur de l'\u00e9galit\u00e9 des chances en mati\u00e8re d'emploi et ne fait aucune discrimination fond\u00e9e sur la race, l'ascendance, le lieu d'origine, la couleur, l'origine ethnique, la citoyennet\u00e9, la croyance, le sexe, l'orientation sexuelle, l'identit\u00e9 ou l'expression de genre, l'\u00e2ge, l'\u00e9tat civil ou familial, le handicap, ou toute autre cat\u00e9gorie prot\u00e9g\u00e9e par la l\u00e9gislation provinciale sur les droits de la personne.<br><\/p><p>&nbsp;<strong>D\u00e9claration d'am\u00e9nagement raisonnable<br><\/strong><\/p><p>Concentrix accueille et encourage les candidatures des candidats en situation de handicap et s'engage \u00e0 offrir un processus de recrutement inclusif.&nbsp;Si vous avez besoin d'un am\u00e9nagement raisonnable pour participer \u00e0 n'importe quelle \u00e9tape du processus de candidature ou d'entrevue, veuillez nous en informer. Les demandes peuvent \u00eatre faites en contactant <a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"mailto:app.acco@concentrix.com\\\">app.acco@concentrix.com<\/a>.&nbsp; Toutes les informations seront trait\u00e9es de mani\u00e8re confidentielle et utilis\u00e9es uniquement pour faciliter votre participation au processus de recrutement.<br><\/p><p><strong>Intelligence artificielle (IA)<br><\/strong><\/p><p>Dans le cadre de notre processus de recrutement, nous pouvons utiliser des outils d'intelligence artificielle (IA) pour aider au tri et\/ou \u00e0 l'\u00e9valuation des candidats. Ces outils pourraient \u00eatre utilis\u00e9s pour \u00e9valuer les CV, les candidatures et d'autres documents soumis afin de nous aider \u00e0 identifier les meilleurs candidats pour le poste. <br><\/p><p><strong>Autorisation de travail<br><\/strong><\/p><p>Seuls les candidats qualifi\u00e9s l\u00e9galement autoris\u00e9s \u00e0 travailler au Canada seront consid\u00e9r\u00e9s. <strong><br><br>Pour plus d'informations sur les provinces de travail disponibles et l'\u00e9galit\u00e9 des chances en mati\u00e8re d'emploi en tant que candidat, veuillez cliquer <\/strong><a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\"><strong>ICI<\/strong><\/a><strong>.<\/strong><\/p><\/p>\",\"ats_external_id\":\"CA-req-69eb63aea9d16e4c\",\"location\":null,\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":null,\"salary_currency\":null,\"updated_at\":\"2026-10-19T17:58:34.771Z\",\"created_at\":\"2026-09-09T16:19:01.443Z\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix.crew.talkpush.com\/apply\/concentrix\/CBM3WYFX3QGXGSWXH4HKZVTKJM2BWP02\",\"apply_url\":\"https:\/\/concentrix.crew.talkpush.com\/apply\/concentrix\/CBM3WYFX3QGXGSWXH4HKZVTKJM2BWP02\",\"head_count\":null,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-crew\",\"internal_job_listing\":null,\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":null,\"enable_onboarding\":null,\"accept_duplicate_applications\":null,\"delay_between_two_applications\":null,\"auto_call\":null,\"on_erp_listing\":null,\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":null,\"relevance_score\":\"1\"},{\"id\":\"131\",\"campaign_id\":\"1000\",\"campaign_title\":\"Pearson\/ 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II, Application Security (TCF) R1760819\",\"campaign_type\":\"job_application\",\"job_title\":\"Specialist II, Application Security (TCF)\",\"street\":\"COL Bogota - Oficinas y terrazas de\",\"address\":\"COL Bogota - Oficinas y terrazas de\",\"city\":\"Bogota D.C.\",\"state\":\"Bogota\",\"postal_code\":null,\"region\":null,\"country\":\"Colombia\",\"short_description\":\"We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. \\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nIn our Information Technology and Global Security team, you will deliver the latest technology infrastructure, transformative software solutions and industry-leading global security for our staff and clients. You will work with the best in the world to design, implement and strategize IT, security, application development, innovation, and solutions in today\u2019s hyperconnected world. You will be part of the technology team that is core to our vision of develop, build and run the future of Integrated Services.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nWe embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p><br \/>The Specialist II, Application Security plays a key role in strengthening application security across the software development lifecycle. This role partners closely with Security, DevOps, and Development teams to embed secure coding practices, automate security testing, and support timely vulnerability remediation. The ideal candidate will help advance DevSecOps maturity by integrating security tools, improving CI\/CD pipeline controls, and reducing risks across applications, APIs, and internet-facing assets.<\/p><p><br \/><b>Responsibilities<\/b><\/p><ul><li><p>Serve as a key bridge between Security, DevOps, and Development teams to embed security throughout the SDLC.<\/p><\/li><li><p>Partner with application developers to promote secure coding practices, identify security gaps, and recommend effective remediation.<\/p><\/li><li><p>Provide training and guidance to developers on secure coding standards, application security risks, and security tools within CI\/CD pipelines.<\/p><\/li><li><p>Support and enhance DevSecOps practices with a focus on automated security testing across development workflows.<\/p><\/li><li><p>Integrate and maintain security tools, including SAST, DAST, and SCA, within CI\/CD pipelines.<\/p><\/li><li><p>Drive automation initiatives for application security assessments, 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DevOps, and Development teams, ensuring that security is embedded across every phase of the software development lifecycle. The role will support the implementation and continuous improvement of DevSecOps practices, drive automation in application security assessments (including API security and external exposure management), assist in vulnerability remediation, and collaborate closely with development teams to enforce secure coding standards.<\/b><\/p><p><\/p><p><\/p><p><\/p><p><\/p><p><\/p><p>\u2022\u00a0\u00a0 \u00a0Act as a key bridge between Security, DevOps, and Development teams to embed security across the SDLC<br \/>\u2022\u00a0\u00a0 \u00a0Support and enhance DevSecOps practices with a focus on automation in CI\/CD pipelines<br \/>\u2022\u00a0\u00a0 \u00a0Drive application security automation, including:<br \/>\u2022\u00a0\u00a0 \u00a0API security testing (auth, data exposure, access control)<br \/>\u2022\u00a0\u00a0 \u00a0External exposure\/attack surface management<br \/>\u2022\u00a0\u00a0 \u00a0Ensure adoption of secure coding practices through developer collaboration and training<br \/>\u2022\u00a0\u00a0 \u00a0Integrate and maintain security tools (SAST, DAST, SCA) within development workflows<br \/>\u2022\u00a0\u00a0 \u00a0Track, prioritize, and support vulnerability remediation within defined timelines<br \/>\u2022\u00a0\u00a0 \u00a0Monitor and manage risks related to internet-facing applications and exposure<br \/>\u2022\u00a0\u00a0 \u00a0Collaborate on root cause analysis and continuous security improvements<br \/>\u2022\u00a0\u00a0 \u00a0Maintain documentation and reporting of security findings and remediation progress<br \/>\u2022\u00a0\u00a0 \u00a0Ensure alignment with security standards (OWASP, NIST) and organizational policies.<\/p><p><\/p><p><\/p><p><b><span>Responsibilities:<\/span><\/b><\/p><ul><li><b>Work closely with application developers to ensure secure coding practices are followed, proactively identifying security gaps and recommending effective remediation solutions.<\/b><\/li><li><b>Provide training and guidance to developers on secure coding standards, application security risks, and the effective use of security tools integrated into CI\/CD pipelines.<\/b><\/li><li><b>Collaborate with DevOps and Security teams to implement and enhance DevSecOps practices, focusing on automation of security testing (SAST, SCA, DAST) within CI\/CD pipelines.<\/b><\/li><li><b>Drive automation initiatives for application security assessments, including:<\/b><ul><li><b>API security testing (authentication, authorization, rate limiting, sensitive data exposure)<\/b><\/li><li><b>External exposure management (internet-facing asset discovery, attack surface monitoring, vulnerability identification)<\/b><\/li><\/ul><\/li><li><b>Integrate and maintain automated security tools for continuous assessment of applications, APIs, and externally exposed assets.<\/b><\/li><li><b>Act as a liaison between development and security teams to ensure vulnerabilities identified through scans (SAST, DAST, SCA, API testing, external scanning) are tracked and 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Concentrix!\",\"long_description\":\"<div><strong>About the role<\/strong><br \/>We are looking for Customer Support Advisors fluent in German to join an international customer support team.<br \/>You will provide voice-based customer support with basic technical assistance to professional customers, including psychologists, therapists, schools and universities.<br \/>&nbsp;<br \/><strong>Your responsibilities<\/strong><\/div>\\n<div>\\n<ul>\\n<li>Provide professional customer support by phone<\/li>\\n<li>Assist with accounts, orders, subscriptions and licensing<\/li>\\n<li>Help customers navigate digital platforms and resolve basic technical issues<\/li>\\n<li>Ensure high customer satisfaction and service quality<\/li>\\n<li>Escalate more complex issues when required<\/li>\\n<\/ul>\\n<\/div>\\n<div>&nbsp;<\/div>\\n<div>\\n<div><strong>Requirements<\/strong><\/div>\\n<ul>\\n<li>Fluent in German<\/li>\\n<li>Good level of English<\/li>\\n<li>Previous Customer Service\/Support experience 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Specialist, Partner Success R1762599\",\"campaign_type\":\"job_application\",\"job_title\":\"Senior Partner Success Manager (Remote)\",\"street\":\"USA OH Work-at-Home\",\"address\":\"USA OH Work-at-Home\",\"city\":\"USA\",\"state\":\"Ohio\",\"postal_code\":\"43201\",\"region\":null,\"country\":\"United States of America\",\"short_description\":\"Join our award-winning One Concentrix team as a Senior Partner Success Manager (Remote) supporting one of the world's most innovative AI-native technology companies. This role operates at the intersection of AI, customer outcomes, partner performance, and business transformation in a fast-paced, high-growth environment where speed, ownership, and execution matter.\\nThe Senior Partner Success Manager owns a defined portfolio of partner-led customer engagements and serves as the accountable business owner for customer outcomes, engagement health, risk mitigation, adoption, and value realization across that book of business. This individual is accountable for delivery quality, customer adoption, engagement health, partner performance, customer value realization, and overall portfolio success. They are expected to independently assess situations, establish priorities, make informed business decisions, and take proactive action to improve outcomes across their portfolio.\",\"long_description\":\"<br \/><p>Join our award-winning One Concentrix team as a Senior Partner Success Manager (Remote) supporting one of the world&#39;s most innovative AI-native technology companies. This role operates at the intersection of AI, customer outcomes, partner performance, and business transformation in a fast-paced, high-growth environment where speed, ownership, and execution matter.<\/p><p><br \/>The Senior Partner Success Manager owns a defined portfolio of partner-led customer engagements and serves as the accountable business owner for customer outcomes, engagement health, risk mitigation, adoption, and value realization across that book of business. This individual is accountable for delivery quality, customer adoption, engagement health, partner performance, customer value realization, and overall portfolio success. They are expected to independently assess situations, establish priorities, make informed business decisions, and take proactive action to improve outcomes across their portfolio.<\/p><br \/><p>Success in this role requires maintaining detailed visibility into every active engagement, including customer objectives, implementation progress, adoption trends, delivery risks, milestones, partner performance, blockers, and business outcomes. The Senior Partner Success Manager proactively identifies stalled or at-risk engagements, diagnoses root causes, coordinates resolution across internal and external stakeholders, and drives successful customer outcomes.<\/p><br \/><p>This role serves as the operational leader across partner-delivered customer engagements, balancing customer success, partner accountability, delivery excellence, AI solution adoption, and operational scalability. The ideal candidate combines strong relationship management skills with business acumen, program management discipline, customer success expertise, and technical fluency in Artificial Intelligence (AI), Large Language Models (LLMs), AI-enabled workflows, automation technologies, and enterprise software solutions. Candidates should have practical experience leveraging AI-driven business solutions and automation as part of their daily work.<\/p><br \/><p><b>ABOUT CONCENTRIX<\/b><\/p><br \/><p>At Concentrix, we help the world&#39;s best brands build exceptional customer experiences through innovative technology, operational excellence, and human-centered solutions. As organizations accelerate adoption of AI, automation, cloud technologies, and digital transformation initiatives, Concentrix partners with clients and strategic ecosystem partners to deliver measurable business outcomes at scale.<\/p><p>We are seeking a Senior Partner Success Manager to drive the successful delivery, adoption, and expansion of partner-led AI solutions while ensuring customers achieve meaningful business value and long-term success.<\/p><p>Success in this role requires comfort operating in a highly dynamic, rapidly evolving environment where priorities shift quickly, new challenges emerge daily, and ambiguity is often present. The ideal candidate thrives in an AI-native culture, demonstrates strong initiative, embraces continuous learning, and can quickly evaluate information, make sound decisions, and drive execution without waiting for direction.<\/p><br \/><p><b>KEY RESPONSIBILITIES<\/b><\/p><br \/><p><b>Portfolio Ownership &amp; Customer Engagement Success<\/b><\/p><ul><li>Own and actively manage a book of business consisting of multiple concurrent partner-led customer engagements, balancing priorities, allocating attention based on business impact, and ensuring successful outcomes across the portfolio.<\/li><li>Maintain weekly visibility into each engagement&#39;s scope, timeline, milestones, blockers, implementation status, customer health, and adoption trends.<\/li><li>Act as the accountable owner for engagement success, making judgment calls regarding prioritization, escalation, intervention strategies, and risk mitigation activities when challenges emerge.<\/li><li>Develop a deep understanding of customer goals, solution objectives, operational requirements, and success criteria.<\/li><li>Coordinate seamless transitions from sales, implementation, deployment, and ongoing customer adoption phases.<\/li><\/ul><br \/><p><b>Delivery Excellence &amp; Engagement Management<\/b><\/p><ul><li>Conduct weekly engagement reviews across the portfolio, identifying stalled, delayed, deteriorating, or at-risk engagements and implementing intervention strategies designed to restore momentum and improve customer outcomes.<\/li><li>Assess delivery plans, implementation approaches, project governance models, resource allocations, and customer readiness to identify risks before they impact outcomes.<\/li><li>Continuously prioritize resources, actions, and stakeholder engagement efforts across the portfolio based on customer impact, business value, risk exposure, and strategic importance.<\/li><li>Track engagement progression against milestones, timelines, adoption metrics, and business objectives.<\/li><li>Ensure customer deliverables are completed on time, within scope, and aligned to agreed success measures.<\/li><li>Maintain a structured operating rhythm that promotes accountability, transparency, and execution excellence.<\/li><li>Maintain and execute a self-built weekly engagement review cadence that ensures timely identification, prioritization, and resolution of delivery, adoption, and customer outcome risks across the portfolio.<\/li><\/ul><br \/><p><b>Risk Management &amp; Issue Resolution<\/b><\/p><ul><li>Diagnose and remove barriers to successful delivery, including partner capacity constraints, implementation delays, resource challenges, scope changes, customer readiness issues, technical dependencies, adoption risks, and change management obstacles.<\/li><li>Exercise independent judgment to determine when intervention is required, when risks should be escalated, and what recovery actions are necessary to protect customer outcomes.<\/li><li>Evaluate competing priorities, incomplete information, and complex stakeholder dynamics to make sound business decisions in fast-moving situations.<\/li><li>Lead structured recovery efforts for red, escalated, or strategically important customer accounts, driving accountability across all involved stakeholders.<\/li><li>Manage escalations involving delivery quality, customer satisfaction, implementation performance, partner accountability, adoption concerns, or operational execution.<\/li><li>Bring forward clear diagnoses, accountable owners, remediation plans, and timelines for resolution rather than simply reporting status.<\/li><li>Drive issues through resolution by coordinating efforts across customers, partners, delivery teams, product teams, alliance organizations, and executive stakeholders.<\/li><li>Develop recovery plans for stalled, underperforming, or at-risk engagements.<\/li><\/ul><br \/><p><b>Customer Adoption, Consumption &amp; Business Outcomes<\/b><\/p><ul><li>Own customer adoption, utilization, consumption growth, retention indicators, and business value realization across the portfolio.<\/li><li>Identify customers showing declining adoption, stalled progress, or realization gaps and proactively design intervention plans to improve engagement health and business outcomes.<\/li><li>Monitor customer engagement metrics to identify trends, opportunities, and potential risks.<\/li><li>Develop and execute action plans to improve customer adoption, operational effectiveness, and solution utilization.<\/li><li>Partner with Customer Success, Sales, Delivery, and Product teams to maximize customer value and expansion opportunities.<\/li><li>Track and report on metrics related to adoption growth, business outcomes, engagement completion, and customer success.<\/li><li>Demonstrate accountability for measurable outcomes tied to completed delivery, customer adoption, utilization, consumption, retention, time-to-value achievement, and realization of documented customer business outcomes.<\/li><\/ul><br \/><p><b>Partner Leadership &amp; Accountability<\/b><\/p><ul><li>Build trusted executive-level relationships with partner practice leaders, delivery leaders, alliance executives, architects, engagement managers, and operational stakeholders.<\/li><li>Influence, challenge, and hold partners accountable for delivery performance, staffing decisions, operational execution, customer commitments, and business outcomes.<\/li><li>Hold partners accountable for engagement execution, customer outcomes, adoption targets, and delivery performance.<\/li><li>Provide data-driven recommendations and constructive challenge when partner decisions, delivery approaches, or resource allocations may negatively impact customer success.<\/li><li>Drive difficult conversations when necessary, using sound judgment and business rationale to align partners around corrective actions and improved performance.<\/li><li>Lead quarterly partner practice reviews and Quarterly Business Reviews (QBRs) with partner alliance and delivery leaders, establishing and monitoring joint goals for completed customer engagements, customer adoption, certified practitioner capacity, customer references, repeatable offerings, and industry positioning.<\/li><li>Help partners strengthen their AI delivery capability, grow certified AI expertise, develop repeatable AI solutions, and create customer success stories that can be used to support future client engagements.<\/li><li>Steward partner co-investment and program funding requests by assessing each request against a defined customer or business outcome, recommending approval or rejection, and reconciling investment against agreed milestones and achieved results.<\/li><\/ul><br \/><p><b>Practice Development &amp; Operational Excellence<\/b><\/p><ul><li>Create scalable operating models, governance frameworks, review methodologies, engagement health assessments, escalation processes, success plans, and delivery playbooks.<\/li><li>Transform successful engagement practices into repeatable methodologies that improve consistency, scalability, and operational performance.<\/li><li>Document and institutionalize best practices, engagement review frameworks, risk management processes, and adoption strategies.<\/li><li>Continuously improve operational effectiveness through process optimization and performance analysis.<\/li><li>Help shape the long-term Partner Success operating model for Concentrix AI-enabled service offerings.<\/li><\/ul><br \/><p><b>AI, LLM &amp; Technology Enablement<\/b><\/p><ul><li>Demonstrate advanced proficiency using AI, LLMs, automation platforms, and emerging agentic AI technologies as a core component of daily work.<\/li><li>Regularly utilize agentic AI tools and AI-powered assistants to analyze portfolio health, identify risks, generate recommendations, uncover trends, automate workflows, and improve operational decision-making.<\/li><li>Leverage AI to increase scale, efficiency, and effectiveness while applying independent business judgment to validate recommendations and determine appropriate actions.<\/li><li>Apply AI tools to analyze customer data, identify risks, generate recommendations, streamline workflows, and improve decision-making.<\/li><li>Utilize AI-generated insights while applying sound business judgment and operational expertise.<\/li><li>Leverage customer telemetry, engagement metrics, adoption data, and operational reporting to drive actions and recommendations.<\/li><li>Stay informed on advancements in AI, LLMs, automation, SaaS platforms, and enterprise technologies impacting customers and partners.<\/li><li>Champion AI-first ways of working and identify opportunities to embed AI-driven processes into customer, partner, and operational workflows.<\/li><\/ul><br \/><p><b>Cross-Functional Leadership<\/b><\/p><ul><li>Lead and coordinate cross-functional stakeholders across Sales, Customer Success, Product, Professional Services, Operations, Support, Solution Design, Alliance, and Executive Leadership teams to drive alignment and successful customer outcomes.<\/li><li>Build alignment across stakeholders with differing priorities, ensuring decisions are made and actions are executed in a timely manner.<\/li><li>Coordinate successful handoffs between customer acquisition, implementation, delivery, and adoption activities.<\/li><li>Serve as a trusted advisor regarding customer health, partner performance, operational risks, and engagement status.<\/li><li>Present recommendations, performance updates, escalation plans, and business reviews to executive, technical, and operational audiences.<\/li><\/ul><br \/><p><b>SUCCESS IN THIS ROLE WILL BE MEASURED BY<\/b><\/p><ul><li>Customer adoption and utilization growth<\/li><li>Customer satisfaction and retention<\/li><li>Engagement completion within scope and timeline commitments<\/li><li>Time from engagement assignment to successful completion<\/li><li>AI solution adoption and consumption growth<\/li><li>Partner performance and relationship strength<\/li><li>At-risk engagement identification and recovery effectiveness<\/li><li>Time from an engagement being identified as stalled or at risk to successful resolution and restoration of forward progress.<\/li><li>Escalation resolution effectiveness and speed<\/li><li>Portfolio health and risk reduction<\/li><li>Customer business outcome achievement<\/li><li>Executive stakeholder trust and engagement<\/li><li>Operational scalability and process improvement<\/li><li>Adherence to and effectiveness of a structured, self-built weekly portfolio review rhythm that consistently identifies risks, drives accountability, and improves engagement outcomes.<\/li><li>Development and adoption of repeatable playbooks, methodologies, and governance frameworks<\/li><li>Effective use of AI-enabled solutions and automation to improve business outcomes<\/li><\/ul><br \/><p><b>YOUR QUALIFICATIONS<\/b><\/p><p><b>Required<\/b><\/p><ul><li>Bachelor&#39;s degree or equivalent combination of education and experience.<\/li><li>4&#43; years of experience in Partner Success, Customer Success, Delivery Management, Technical Account Management, Professional Services, Consulting, Program Management, or related fields.<\/li><li>Experience owning a high-volume portfolio of concurrent customer engagements, projects, implementations, or accounts (typically 10-30 simultaneously) from initiation through successful outcomes.<\/li><li>Demonstrated success managing metrics tied to customer behavior and business outcomes, including adoption, utilization, consumption, retention, customer success, or expansion.<\/li><li>Demonstrated ownership of delivery outcomes, customer adoption, utilization, retention, consumption growth, time-to-value, or business value realization, with the ability to quantify impact and results achieved.<\/li><li>Experience reviewing implementation plans, delivery approaches, project scope, and customer readiness to identify execution risk and drive successful outcomes.<\/li><li>Ability to interpret statements of work (SOWs), delivery commitments, implementation plans, governance models, and documented success criteria, and identify gaps between contracted outcomes, partner execution, and actual customer experience.<\/li><li>Proven ability to diagnose and resolve complex delivery, adoption, operational, and stakeholder challenges.<\/li><li>Ability to describe, in specific and personal terms, at least one stalled or at-risk customer engagement they individually diagnosed, led, and successfully unblocked, distinct from activities primarily executed by a broader team.<\/li><li>Strong experience managing escalations and recovering at-risk customer engagements.<\/li><li>Deep understanding of customer success within usage-based, subscription-based, SaaS, AI, cloud, or technology-driven businesses.<\/li><li>Experience designing operational processes, governance models, frameworks, methodologies, playbooks, or review structures that scale across teams.<\/li><li>Strong stakeholder management and influence skills across customer, partner, executive, technical, and operational audiences.<\/li><li>Excellent verbal, written, presentation, and executive communication skills.<\/li><li>Technical fluency sufficient to lead delivery reviews, evaluate implementation plans, participate in solution discussions, and engage credibly with technical stakeholders.<\/li><li>Proven hands-on experience leveraging AI, LLMs, agentic AI tools, AI-enabled workflows, automation technologies, or AI-driven business solutions as part of daily operations. Candidates should be able to demonstrate how AI has been used to improve decision-making, operational efficiency, customer outcomes, productivity, or business results.<\/li><li>Proven hands-on experience using an LLM to build or materially improve a business workflow, analytical deliverable, operating process, or customer solution. Candidates must be able to demonstrate a real artifact or workflow, explain the problem addressed, describe how prompts or instructions were refined, identify limitations or unsupported outputs, and articulate the resulting business impact.<\/li><\/ul><br \/><p><b>Preferred<\/b><\/p><ul><li>Experience in roles with direct accountability for delivery execution, customer outcomes, implementation success, adoption, utilization, and value realization. Candidates whose background is primarily limited to relationship management, account stewardship, sales, or account growth without ownership of delivery outcomes may not be successful in this role.<\/li><li>Experience leading red account reviews, executive escalations, customer recovery programs, and structured intervention planning for at-risk accounts.<\/li><li>5 to 8&#43; years supporting systems integrators, consulting firms, alliance partners, or partner-led delivery organizations.<\/li><li>Experience working with organizations such as Accenture, Deloitte, Capgemini, Cognizant, Infosys, TCS, Wipro, or similar consulting and integration partners.<\/li><li>Experience supporting SaaS, AI, cloud, enterprise software, professional services, or digital transformation environments.<\/li><li>Experience managing offshore, contract, or shared services delivery resources.<\/li><li>Experience administering co-investment funding, innovation initiatives, partner enablement programs, or market development funds.<\/li><li>Experience leading executive Quarterly Business Reviews (QBRs).<\/li><li>Industry expertise in Financial Services, Healthcare, Insurance, Retail, Manufacturing, Technology, or Public Sector markets.<\/li><li>Experience supporting enterprise and strategic customer accounts.<\/li><li>Familiarity with Salesforce, Microsoft Dynamics, Gainsight, HubSpot, Power BI, Tableau, or equivalent CRM and customer success platforms.<\/li><li>Must reside in the United States and have a valid U.S. residential address.<\/li><\/ul><br \/><br \/><p>The salary for this position is $105,000 to 110,000 Annually, plus bonus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program (EAP), 401(k) retirement plan, paid time off and holidays, and paid training days.<\/p><br \/><p><b>WHY JOIN CONCENTRIX<\/b><\/p><br \/><p>At Concentrix, you&#39;ll help shape the future of AI-powered customer experiences while partnering with one of the world&#39;s leading AI-native organizations. You&#39;ll operate in a fast-moving environment where AI is embedded into daily workflows, decisions are made quickly, ownership is expected, and innovation is constant. This role offers the opportunity to directly influence customer success, partner performance, AI adoption, and business outcomes at scale.<\/p><br \/><br \/><p><b>Finalists should expect to participate in a live, unscripted walkthrough of an actual deliverable, workflow, or solution they personally created using an LLM. This discussion will focus on the business problem addressed, implementation approach, prompt refinement, limitations encountered, lessons learned, and measurable business impact. Prepared demonstrations or hypothetical examples are not preferred.<\/b><\/p><br \/><br \/><p><b>JOB AVAILABILITY<\/b>\u202f\u00a0<\/p><p>\u202f\u00a0<\/p><p>This position is for an existing, immediate vacancy. We are currently\u202fseeking\u202fto fill this role with an individual who can start as soon as possible.\u202f\u202fThe deadline\u202fto apply\u202ffor this position is:\u202f11\/1\/26<\/p><br \/><p><br \/><b>Physical and Mental Requirements:<br \/>\u00a0<br \/><\/b>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p><p><b>\u00a0<\/b><\/p><p><b>Equal Employment Opportunity:<br \/><br \/><\/b><\/p><p>Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.<\/p><p>\u00a0<\/p><p>For more information regarding your EEO rights as an applicant, please visit the following websites:<\/p><p><span style=\\\"color:#007380\\\">\u00b7\u00a0\u00a0\u00a0\u00a0<\/span><a target=\\\"_blank\\\" href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf\\\"><span style=\\\"color:#0000ff\\\"><u>English<\/u><\/span><\/a><span style=\\\"color:#007380\\\">\u00a0\u00a0 <\/span><\/p><p><span style=\\\"color:#007380\\\">\u00b7\u00a0\u00a0\u00a0<\/span><a target=\\\"_blank\\\" href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf\\\"><span style=\\\"color:#0000ff\\\"><u>Spanish<\/u><\/span><\/a><span style=\\\"color:#007380\\\"> <\/span><\/p><p><\/p><p><b>Accommodation:<br \/><br \/><\/b><\/p><p><span style=\\\"color:#000000\\\">Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.\u00a0If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <\/span><a target=\\\"_blank\\\" href=\\\"mailto:app.acco@concentrix.com\\\"><span style=\\\"color:#007380\\\"><u>app.acco@concentrix.com<\/u><\/span><\/a><span style=\\\"color:#000000\\\">.\u00a0 All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/span><\/p><p><span style=\\\"color:#ff0000\\\">\u00a0<\/span><\/p><p><b>Artificial Intelligence:<br \/><br \/><\/b><\/p><p><span style=\\\"color:#000000\\\">As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. 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The global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Supervisor, Marketing Solution position requires a self-motivated employee with excellent communication skills that can self manage and work well in both an independent and team environment. The role requires a proactive person that exhibits strong leadership skills and acts as a good corporate team player working closely with direct staff, other managers and other internal departments to ensure program success. The role further requires flexibility in work schedule and task assignments including the ability to manage multiple deliverables at one time. \\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p>As a <b>Supervisor, Marketing Solutions<\/b>, you will lead day-to-day operations for a team focused on delivering high-quality support, operational excellence, and exceptional service outcomes. In this role, you will guide team performance, manage key operational metrics, support escalations, and help ensure department processes meet quality and compliance standards. This position requires a confident people leader who can adapt to changing priorities while keeping the team focused, supported, and successful.<\/p><h2><\/h2><h2>What you will do in this role<\/h2><p>In everything we do, we believe in doing right by and for people \u2013 our clients, their customers, our people, our community, and our planet.<\/p><ul><li>Manage day-to-day operations for the Marketing Solutions team, ensuring quality standards are met or exceeded<\/li><li>Monitor, track, and report operational metrics to support performance, service delivery, and continuous improvement<\/li><li>Handle calls through the 1-800 line and support escalated calls as needed<\/li><li>Escalate program or operational issues to the appropriate Operations or Program Manager, including recommended resolutions<\/li><li>Provide daily leadership, guidance, coaching, assistance, and support to department personnel<\/li><li>Monitor and manage absenteeism to support business continuity and team performance<\/li><li>Process payroll for yourself and direct reports accurately and on time<\/li><li>Maintain personnel files and ensure appropriate confidentiality in all duties<\/li><li>Ensure company communications, including announcements and policy or procedure changes, are distributed to CSRs in a timely manner<\/li><li>Communicate department and organizational objectives and goals to direct reports<\/li><li>Prepare and conduct performance evaluations and one-on-one meetings<\/li><li>Assess individual training needs and help ensure development needs are addressed<\/li><li>Monitor and safeguard ISO 9001 standard compliance<\/li><li>Document departmental procedures and work instructions in alignment with quality standards<\/li><li>Regularly review departmental processes and workflows to improve efficiency and ensure compliance with policies and standards<\/li><li>Identify process improvement opportunities and support implementation in daily operations<\/li><li>Participate in company-wide initiatives, including ISO, staff development, policies\/procedures, TL Playbook, and related programs<\/li><li>Ability to work at our Farmington Hills, Michigan location is a requirement<\/li><\/ul><h2><\/h2><h2>Your qualifications<\/h2><p>We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.<\/p><p>Concentrix is a great match if you:<\/p><ul><li>Have a minimum of 2 -3 years of management experience, including staff leadership and performance management in a team leader\/ supervisor role<\/li><li>Bring experience supporting program management and operational execution<\/li><li>Are proficient in Microsoft Office, including Word, Excel, PowerPoint, Outlook, and Access<\/li><li>Are organized, proactive, and comfortable taking a self-starter approach<\/li><li>Bring strong analytical skills and the ability to troubleshoot data-related issues<\/li><li>Can adapt to changing priorities and responsibilities with professionalism and focus<\/li><li>Are able to adjust your communication and leadership style to changing environments<\/li><li>Remain calm, optimistic, persistent, and focused in a fast-paced setting<\/li><li>Understand the importance of confidentiality and demonstrate discretion in all duties<\/li><\/ul><p><\/p><p>It will be a plus if you:<\/p><ul><li>Have a Bachelor\u2019s degree, BA or BS, or an equivalent combination of education and experience<\/li><li>Have experience supporting ISO 9001 compliance or quality standards<\/li><li>Have experience documenting departmental procedures, work instructions, or process improvements<\/li><li>Have experience leading teams in a customer support, operations, or marketing solutions environment<\/li><\/ul><h2>What&#39;s in it for you<\/h2><p>We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW.<\/p><p>In this role, we offer benefits that help support your unique lifestyle:<\/p><p><\/p><p>The base salary range for this position is USD $50k - $60k plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program, 401(k) plan, paid time off and holidays and paid learning days.<\/p><p>The deadline to apply for this position is September 28, 2026. This position is for an existing, immediate vacancy. We are currently\u00a0seeking\u00a0to fill this role with an individual who can start as soon as possible.<\/p><p>\u200b<\/p><h2>Power the best version of you!<\/h2><p>At Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.<\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d<\/p><p><\/p><p><b>#LI-Hybrid<\/b><\/p><p><\/p><p><br \/><b>Physical and Mental Requirements:<br \/>\u00a0<br \/><\/b>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p><p><b>\u00a0<\/b><\/p><p><b>Equal Employment Opportunity:<br \/><br \/><\/b><\/p><p>Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.<\/p><p>\u00a0<\/p><p>For more information regarding your EEO rights as an applicant, please visit the following websites:<\/p><p><span style=\\\"color:#007380\\\">\u00b7\u00a0\u00a0\u00a0\u00a0<\/span><a target=\\\"_blank\\\" href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf\\\"><span style=\\\"color:#0000ff\\\"><u>English<\/u><\/span><\/a><span style=\\\"color:#007380\\\">\u00a0\u00a0 <\/span><\/p><p><span style=\\\"color:#007380\\\">\u00b7\u00a0\u00a0\u00a0<\/span><a target=\\\"_blank\\\" href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf\\\"><span style=\\\"color:#0000ff\\\"><u>Spanish<\/u><\/span><\/a><span style=\\\"color:#007380\\\"> <\/span><\/p><p><\/p><p><b>Accommodation:<br \/><br \/><\/b><\/p><p><span style=\\\"color:#000000\\\">Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.\u00a0If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <\/span><a target=\\\"_blank\\\" href=\\\"mailto:app.acco@concentrix.com\\\"><span style=\\\"color:#007380\\\"><u>app.acco@concentrix.com<\/u><\/span><\/a><span style=\\\"color:#000000\\\">.\u00a0 All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/span><\/p><p><span style=\\\"color:#ff0000\\\">\u00a0<\/span><\/p><p><b>Artificial Intelligence:<br \/><br \/><\/b><\/p><p><span style=\\\"color:#000000\\\">As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/span><\/p><p><span style=\\\"color:#000000\\\">\u00a0<\/span><\/p><p><b>Work Authorization:<\/b><\/p><p>\u00a0<\/p><p>In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. <span style=\\\"color:#000000\\\">Must reside in the United States or have a valid U.S. address for residence. \u00a0<\/span><\/p><p><span style=\\\"color:#000000\\\">\u00a0<\/span><\/p><p><\/p><p><b>For further information on available work states and Equal Employment Opportunity as an applicant, please click <\/b><a target=\\\"_blank\\\" href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\"><span style=\\\"color:#0000ff\\\"><b><u>HERE<\/u><\/b><\/span><\/a><\/p><p><\/p><p><\/p>\",\"ats_external_id\":\"R1759247\",\"location\":\"Farmington Hills, Michigan\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-12T20:46:13.096+08:00\",\"created_at\":\"2026-09-09T04:04:05.638+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNTY0Ng?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-Farmington-Hills-MI\/Supervisor--Dealer-Support--Hybrid-_R1759247\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Marketing Solutions\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"740544c0a47f01b89bed9076c10fc937\",\"descriptor\":\"Concentrix Services US, Inc.\",\"reference_id\":\"MCNUS\",\"organization_reference_id\":\"MCNUS\"},\"language\":[],\"location\":{\"city\":\"Farmington Hills\",\"state\":\"Michigan\",\"country\":{\"wid\":\"bc33aa3152ec42d4995f4791a106ed09\",\"iso2\":\"US\",\"iso3\":\"USA\",\"descriptor\":\"United States of America\",\"iso_numeric\":\"840\"},\"postal_code\":\"48331\",\"primary_location\":{\"id\":\"US-FAR-FNGEN-01\",\"wid\":\"740544c0a47f0179fa3f49781f11c757\",\"descriptor\":\"USA Farmington Hills MI\"}},\"languages\":null,\"recruiter\":{\"email\":{\"wid\":\"62472229894f1023e378309eec130000\",\"address\":\"krystel.flores@concentrix.com\"},\"last_name\":\"Flores\",\"first_name\":\"Krystel\"},\"categories\":[{\"id\":\"CF Marketing Solutions\",\"wid\":\"0227dc387a09015ea051256df665d54a\",\"descriptor\":\"Marketing Solutions\"}],\"recruiters\":[{\"id\":\"1037713\",\"wid\":\"f6358e3b3d6d015565925440ff189a85\",\"descriptor\":\"Meghna Phillips (1037713)\"},{\"id\":\"102201405\",\"wid\":\"f758ea0a0218100afdba12c390c40000\",\"descriptor\":\"Krystel Flores (102201405)\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC2356\",\"wid\":\"f9af6d7260980121e183f2dc4f0671e1\",\"descriptor\":\"Supervisor, Marketing Solutions\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-390177\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-Farmington-Hills-MI\/Supervisor--Dealer-Support--Hybrid-_R1759247\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-Farmington-Hills-MI\/Supervisor--Dealer-Support--Hybrid-_R1759247\/apply\",\"job_requisition_id\":\"R1759247\"}],\"organizations\":[{\"wid\":\"df2f068c35b101cfda7802385010e70f\",\"descriptor\":\"W0Z9I9 Mazda Dealer Incentives Admini\",\"reference_id\":\"W0Z9I9\",\"custom_reference_id\":\"W0Z9I9\"},{\"wid\":\"f9af6d726098016d3b68ab993e06b05f\",\"descriptor\":\"3094 - 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This role is responsible for effectively articulating the value of products or services to customers.\",\"long_description\":\"<ul><li>Work within a dedicated territory and team for your assigned client to achieve your revenue-based quota by selling renewals\/services, may offer up- sell opportunities<\/li><li>Provide accurate weekly\/ monthly\/ quarterly sales forecast<\/li><li>Mastery of product knowledge and technical understanding of services to assess client requirements<\/li><li>Initiate steps to help customer concerns\/roadblocks prohibiting satisfaction or product usage<\/li><li>Manage external competitive pressures and handle objections to retain customers or win new customers<\/li><li>Manage high volume of customer contacts through phone and email each day \u2013 majority of communication is outbound<\/li><li>Work with your team and management to provide a professional experience during all interactions with customers and prospects<\/li><li>Maintain the customer management system (CRM) to ensure all relevant data is captured<\/li><li>Undertake sales motions which might include lead qualification, lead conversion, health checks, being the voice of the customer, or renewing contracts<\/li><li>Work with a team and report directly to a Sales Manager<\/li><\/ul>\",\"ats_external_id\":\"R1762557\",\"location\":\"Alexandria\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-17T08:04:25.067+08:00\",\"created_at\":\"2026-09-09T04:04:02.298+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNTY0NA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/EGY-Alexandria---5th-Floor-Matajer-Tower-2-51---61-Fawzi-Moaz-Street-Smouha-Sidi-Gaber\/English-B2B-Associate--Customer-Acquisition---Q4---2026_R1762557\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"B2B Sales\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":null,\"state\":\"Alexandria\",\"country\":{\"wid\":\"d865e83093ad42319653b08e61f7db49\",\"iso2\":\"EG\",\"iso3\":\"EGY\",\"descriptor\":\"Egypt\",\"iso_numeric\":\"818\"},\"postal_code\":\"21648\",\"primary_location\":{\"id\":\"EG-ALE-MATAJ-01\",\"wid\":\"9475b728adf4010baa2527ca7a3c0000\",\"descriptor\":\"EGY Alexandria - 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Bonifacio One Technology Tower\",\"address\":\"PHL Bonifacio Global City - Bonifacio One Technology Tower\",\"city\":\"Bonifacio Global City\",\"state\":\"National Capital Region\",\"postal_code\":\"1634\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Associate, Operations Reporting position is primarily responsible for the daily production of reports, special report inquiries, and related distribution. This position analyzes existing projects, provides consultation on reporting decisions, and assists in building processes as well as developing improved reports.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities<\/h2><p>\u2022 Produce ad hoc reports, trending data, and respond to client inquiries<\/p><p>\u2022 Provide consultation to business leaders on reporting needs, trend analysis and report improvement opportunities<\/p><p>\u2022 Coordinate the implementation of reporting processes<\/p><p>\u2022 Develop new reports\/graphs, production schedules, and additions\/deletions from existing reports<\/p><p>\u2022 Utilize new data sources for report development<\/p><p>\u2022 Communicate with project managers to understand client report needs<\/p><p>\u2022 Produce and verify daily electronic reports using reporting tools<\/p><p>\u2022 Distribute reports to internal and external clients via e-mail and electronic feeds<\/p><p>\u2022 Maintain existing reports as well as monthly and year-to-date summaries<\/p><p>\u2022 Develop trending reports on a request basis<\/p><p><\/p><h2>Candidate Profile<\/h2><p>\u2022 Bachelor&#39;s Degree in related field from a four-year college or university with two to four years of relevant experience preferred<\/p><p><\/p><p>\u2022 Experience with call center business and computer support systems preferred<\/p><p>\u2022 Knowledge of database technology, including Oracle or familiarity with SQL<\/p><p><\/p><p>\u2022 Demonstrated ability to multi-task, prioritize, and meet timelines on deliverables<\/p><p><\/p><p>\u2022 Demonstrated knowledge of reporting solutions<\/p><p><\/p><p>\u2022 Demonstrated ability to advocate reporting solutions in support of customer business goals and strategies<\/p><p><\/p><p>\u2022 Strong communication skills, both written and verbal<\/p><p><\/p><p>\u2022 Proficient in Microsoft Office<\/p><p><\/p><p>\u2022 Self-starter, sense of urgency, and works well under pressure.<\/p><p>\u2022 Strong attention to detail.<\/p><p><\/p><p>\u2022 Sense of professionalism and ability to develop relationships.<\/p><p><\/p><h2>Career Framework Role<\/h2><p>Requires knowledge and experience in own discipline; still acquiring higher level knowledge and skills.\u00a0 Analyzes possible solutions using standard procedures and principles.\u00a0 Builds knowledge of the organization, processes and customers.\u00a0 Solves a range of straightforward problems.\u00a0 Receives a moderate level of guidance and direction<\/p><p><\/p><h2><b>Disclaimer\u00a0\u00a0 <\/b><\/h2><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. 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Das trifft sich gut!<br \/><\/strong>Starte jetzt als <strong>Kundenbetreuer (m\/w\/d) im Bankwesen<\/strong> und arbeite <strong>&uuml;berwiegend in der Nachtschicht<\/strong> &ndash; auch ohne Erfahrung.<\/p>\\n<p><strong>Das Wichtigste zuerst<\/strong><\/p>\\n<ul>\\n<li>Basis: 14,24 &euro; brutto\/Stunde*<\/li>\\n<li>leistungsorientierte Verg&uuml;tung und Schichtzulagen<\/li>\\n<li>Start: ab sofort<\/li>\\n<li>Standort: Halle (Saale)<\/li>\\n<li>Vollzeit oder Teilzeit &ndash; ab 30 Std.\/Woche<\/li>\\n<li>Servicezeiten: Montag - Sonntag, 22:00 - 06:00 Uhr<\/li>\\n<li>Quereinsteiger willkommen!<\/li>\\n<li>Unterst&uuml;tzung durch moderne KI-Tools<\/li>\\n<li>Unbefristeter Arbeitsvertrag&nbsp;<\/li>\\n<\/ul>\\n<p><strong>Das erwartet dich<br \/><\/strong>Du bist der erste Ansprechpartner bei unterschiedlichen Kundenanfragen, ob telefonisch, per E-Mail oder Chat.<br \/>Immer mit dabei: Unsere KI-Tools, die dir Routineaufgaben abnehmen und dir Zeit verschaffen, denn <strong>KI ist bei uns kein Ersatz &ndash; sondern dein Teamkollege.<\/strong><\/p>\\n<p><strong>Dein Alltag<\/strong><\/p>\\n<ul>\\n<li>Nimm Kundenanliegen <strong>im Bereich Online Banking, Aktien- &amp; Depotverwaltung<\/strong> entgegen<\/li>\\n<li>K&uuml;mmere dich um <strong>Produktanfragen von Kunden<\/strong> und stelle passende M&ouml;glichkeiten vor<\/li>\\n<li>Begleite Kunden bei ihrem <strong>Depotgesch&auml;ft<\/strong> &ndash; von der Er&ouml;ffnung, &uuml;ber die Buchung, bis hin zur L&ouml;schung<\/li>\\n<li><strong>Unterst&uuml;tze bei Kartensperrungen<\/strong>, <strong>Informationen zu Kontovorg&auml;ngen <\/strong>oder der <strong>Vereinbarung von Kundenterminen<\/strong> in einer Filiale<\/li>\\n<li>Hilf Kunden zuverl&auml;ssig bei <strong>Transaktionen<\/strong><\/li>\\n<li>Dokumentiere die Kommunikation in der <strong>Kundendatenbank<\/strong><\/li>\\n<\/ul>\\n<p>Mal ganz leicht. Mal herausfordernd. Aber immer in Bewegung.<\/p>\\n<p><strong>Das sagen unsere Game-Changer<\/strong><br \/><img src=\\\"https:\/\/i.imgur.com\/xwrIPCO.png\\\" alt=\\\"\\\" width=\\\"108\\\" height=\\\"18\\\" \/> &bdquo;Man kann eigentlich alles sagen, es ist wie eine gro&szlig;e Familie. ich habe zu keiner Zeit das Gef&uuml;hl negativ behandelt worden zu sein.&ldquo;<\/p>\\n<p>Bei uns bist du nicht einfach &bdquo;eine Stimme&ldquo;. Du bist Teil eines Teams, das sich gegenseitig unterst&uuml;tzt.<\/p>\\n<p><strong>Das bringst du mit<br \/><\/strong>Du brauchst keinen perfekten Lebenslauf.<br \/>Was z&auml;hlt:<\/p>\\n<ul>\\n<li>Du besitzt <strong>sehr gute Deutschkenntnisse<\/strong>&nbsp;in Wort und Schrift<\/li>\\n<li><strong>Nachtschichten lassen dein Herz h&ouml;her schlagen<\/strong><\/li>\\n<li><strong>Die 8-w&ouml;chige Schulung kannst du tags&uuml;ber abbilden<\/strong><\/li>\\n<li><strong>Du bist flexibel <\/strong>und kannst Tagesschichten abbilden, falls notwendig<\/li>\\n<li>Deine <strong>Kommunikation ist wertsch&auml;tzend<\/strong> und auf Augenh&ouml;he<\/li>\\n<li>Du hast\u202f<strong>Interesse an Finanzthemen<\/strong>\u202fund willst dich weiterentwickeln<\/li>\\n<li><strong>Neue Tools und Technologien <\/strong>sind genau dein Ding<\/li>\\n<li>Du bist bereit mit unserem Team <strong>am Standort in Halle<\/strong> zu arbeiten<\/li>\\n<\/ul>\\n<p>Erfahrung im Kundenservice? Super. 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We partner with ambitious, progressive executives around the world to future-proof their business and stay ahead of the competition and customer expectations.<\/p><p><\/p><p><\/p><p><b>Skills required:<\/b><\/p><p><u>Cognitive &amp; analytical<\/u> \u2013 Strong logical reasoning, ability to break problems step by step, pattern recognition<\/p><p><u>RCA understanding<\/u> \u2013 exposure to \u201c5 why\u201d technique, fishbone, six sigma concepts etc.<\/p><p><u>Policy interpretation<\/u> - ability to understand guidelines &amp; handle edge cases, consistency in judgement<\/p><p><u>Communication<\/u> \u2013 Clear, structured explanation of decisions, ability to simplify the explanation of all the reasoning, attention to detail<\/p><p><\/p><p><b>Key responsibilities:<\/b><\/p><ul><li>Audit decisions made by both human reviewers and ML systems<\/li><li>Identify incorrect decisions and explain the root cause clearly<\/li><li>Distinguish between:<ul><li>Policy gaps<\/li><li>Training gaps<\/li><li>Tool\/system issues<\/li><\/ul><\/li><li>Create structured RCA reports with clear reasoning<\/li><li>Identify recurring trends and patterns in errors<\/li><li>Support calibrations and align with Google-defined ground truth<\/li><li>Provide simple, actionable recommendations to improve quality<\/li><li>Ensure high accuracy and consistency across reviews<\/li><\/ul><p><\/p><p><\/p><p><b>Education<\/b>: Graduation<\/p><p><\/p><p><b>Disclaimer<\/b>:-<\/p><p>&#39;Neither Concentrix nor any authorized 3rd party who assist with our recruitment process, ever ask candidates for \u2018recruitment\u2019, \u2018processing\u2019 or any other kind of fees in exchange for offer letters from Concentrix. 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This position is responsible for working with various clients to assess hiring needs and interview candidates for positions.\",\"long_description\":\"<p><b>ROLE:\u00a0<\/b>Recruiter II<\/p><p><b>DESIGNATION:\u00a0<\/b>Recruiter II<\/p><p><b>LOCATION:\u00a0Bangalore<\/b><\/p><p><b>YEARS OF EXPERIENCE:\u00a0<\/b>2&#43; YEARS<\/p><p>\u00a0<\/p><p>Concentrix is a technology-enabled global business services company specializing in customer engagement and improving business performance. 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DUMLUPINAR BULV. N: 9\/A CANKAYA \/ ANKARA\",\"address\":\"TUR - ANKARAMERKEZ2 - KIZILIRMAK MAH. DUMLUPINAR BULV. N: 9\/A CANKAYA \/ ANKARA\",\"city\":\"Cankaya\",\"state\":\"Ankara\",\"postal_code\":\"06750\",\"region\":null,\"country\":\"T\u00fcrkiye\",\"short_description\":\"We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.\\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nIn our Information Technology and Global Security team, you will deliver the latest technology infrastructure, transformative software solutions and industry-leading global security for our staff and clients. You will work with the best in the world to design, implement and strategize IT, security, application development, innovation, and solutions in today\u2019s hyperconnected world. You will be part of the technology team that is core to our vision of develop, build and run the future of Integrated Services.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nWe embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p>As a Sr. Technical Representative, IT Operations, you will provide end user support across desktop, network, telephony, and application environments. You will help maintain, analyze, troubleshoot, repair, replace, and upgrade computer systems, hardware, software, and peripherals while supporting timely ticket and incident resolution according to SLAs. This role is ideal for a detail-oriented problem solver with strong communication skills and a passion for dependable, customer-focused IT support.<\/p><h2>Responsibilities<\/h2><ul><li>Provide end user support for desktops, laptops, hard phones, Wi-Fi devices, applications, peripherals, and related hardware and software.<\/li><li>Apply service management fundamentals, including problem management, incident management, root cause analysis, and ticket analysis for deskside-supported equipment.<\/li><li>Support troubleshooting of local servers and network devices in coordination with remote Network and Server teams.<\/li><li>Use intermediate knowledge of network, server, and voice infrastructure to support issue diagnosis and resolution.<\/li><li>Perform troubleshooting using tools and methods such as ping, tracert, AD Group Policy test outputs, DNS resolution checks, net commands, and IP configuration.<\/li><li>Maintain hub room and data center structured cabling as needed.<\/li><li>Support hardware repair and replacement activities, including motherboards, SMPS, RAM, laptop LCD screens, laptop keyboards, Avaya hard phone configuration, and video conferencing equipment.<\/li><li>Troubleshoot software and operating system issues, including Windows 10, Microsoft Office 2013 and above, Office 365, Outlook configuration, Skype for Business, OneDrive, softphones, antivirus, VPN, Wi-Fi configuration, printers, scanners, biometric devices, data encryption, imaging\/ghosting, and video conferencing.<\/li><li>Perform firmware updates for deskside equipment, including Cisco and Avaya phones.<\/li><li>Evaluate scenarios, capture key information, and recommend inputs to support decisions on process exceptions.<\/li><li>Coordinate troubleshooting for high-impact and severity 1\/2 issues and communicate real-time updates to the BRC team as required.<\/li><li>Support IT operations and end-to-end IT service delivery in a shift-based environment.<\/li><li>Assist with onboarding new accounts, ramp-ups, ramp-downs, and account movements.<\/li><li>Support BCP testing and failover activities by completing or coordinating floor checkouts.<\/li><li>Help ensure site compliance and security by maintaining systems compliance and supporting audits aligned with COPC, ISO 27001, and contract requirements.<\/li><li>Resolve IT tickets using an ITIL-based framework and maintain required documentation for compliance and audit readiness.<\/li><li>Raise change requests with supporting artifacts according to defined processes.<\/li><li>Complete BitLocker desktop validation, OU user policy validation, and computer OU policy validation.<\/li><li>Install encryption software on desktops and laptops to support compliance requirements.<\/li><li>Help achieve and maintain strong IT VOC scores from operations teams.<\/li><li>Work rotational shifts, including night shifts, in a 24\/7 environment.<\/li><li>Complete all assigned, mandatory training within the timeframe provided.<\/li><li>Conduct and\/or participate in regularly scheduled 1:1 meetings with your direct manager and\/or direct reports.<\/li><\/ul><h2>Qualifications<\/h2><ul><li>1&#43; 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The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.\\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<div><b>Job Summary<\/b><\/div><div>We are seeking a senior, hands-on Cloud Solution Architect (V-CSA) to support enterprise, public-sector, and highly regulated customers through Microsoft Global Delivery. The primary focus is Azure DevOps Services and<span>\u00a0<\/span><b>Azure DevOps Server (on-premises),<\/b><span>\u00a0<\/span>supported by strong CI\/CD and hybrid DevOps expertise.<span>\u00a0<\/span><b>GitHub is strongly recommended<\/b><span>\u00a0<\/span>competency.<\/div><div>The successful candidate will design, deliver, operate, and modernize DevOps solutions across cloud, on-premises, and hybrid environments. The role requires strong practical capability in both Azure DevOps Services and Azure DevOps Server \/ TFS. GitHub experience is valuable for customer scenarios but is not the main focus of the role.<\/div><div><b>Key Responsibilities<\/b><\/div><div><b>Azure DevOps<span>\u00a0<\/span><u>Server<\/u><span>\u00a0<\/span>and hybrid platform delivery (Primary)<\/b><\/div><ul><li>Design, deploy, configure, maintain, and troubleshoot Azure DevOps Server \/ TFS environments.<\/li><li>Support upgrades from TFS or earlier Azure DevOps Server versions, and migrations to Azure DevOps Services where appropriate.<\/li><li>Manage project collections, build and release infrastructure, agents, repositories, permissions, backup and recovery, performance, availability, and operational reliability.<\/li><li>Integrate on-premises DevOps platforms with Windows Server, Active Directory, SQL Server, networking, identity, security, and enterprise infrastructure.<\/li><\/ul><div><b>Azure DevOps Services (Primary)<\/b><\/div><ul><li>Provide hands-on guidance across Azure Boards, Repos, Pipelines, Artifacts, and Test 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Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. \\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<br \/><p>Role Overview<\/p><br \/><p>As a Cloud Solution Architect, you will provide senior technical leadership and hands-on delivery expertise across Microsoft Fabric and Power BI. This is a senior vendor role supporting enterprise and strategic customers across the Nordics.<\/p><p>You will partner closely with CSAMs, Global Delivery CSAs, architects, engineers, analysts, and customer stakeholders to design, implement, secure, and optimize end-to-end data and analytics solutions. The role requires strong Power BI capability together with practical Fabric data engineering and analytics engineering skills.<\/p><br \/><p>Key Responsibilities<\/p><br \/><p> - Microsoft Fabric &amp; Data Engineering<\/p><p>\u2022 Act as a senior technical authority for Microsoft Fabric and Power BI across end-to-end data and analytics scenarios.<\/p><p>\u2022 Design and implement Fabric solutions using OneLake, Lakehouse, Data Warehouse, Data Factory pipelines, Dataflows Gen2, notebooks, and semantic models.<\/p><p>\u2022 Ingest, transform, and orchestrate data from cloud, on-premises, structured, semi-structured, and streaming sources.<\/p><p>\u2022 Use SQL and PySpark for data preparation and transformation; use KQL where real-time analytics scenarios require it.<\/p><p>\u2022 Design scalable data architectures, loading patterns, medallion-style data layers, and reusable governed data products.<\/p><p>\u2022 Implement and optimize Fabric workloads for performance, reliability, monitoring, security, and cost-effective capacity usage.<\/p><p>\u2022 Apply source control, deployment pipelines, CI\/CD practices, and development lifecycle controls for analytics solutions.<\/p><p>\u2022 Advise customers on migration and modernization from existing Power BI, Azure Synapse, Azure Data Factory, and related analytics environments to Microsoft Fabric.<\/p><br \/><p>Key Responsibilities <\/p><br \/><p>- Power BI &amp; Analytics Engineering<\/p><p>\u2022 Design and implement enterprise Power BI solutions, including semantic models, DAX measures, reports, dashboards, and reusable datasets.<\/p><p>\u2022 Prepare and enrich data for analysis across Fabric lakehouses, warehouses, and other approved data sources.<\/p><p>\u2022 Implement and manage semantic models using appropriate Import, DirectQuery, and Direct Lake patterns.<\/p><p>\u2022 Troubleshoot complex model, refresh, query, report, and capacity performance issues.<\/p><p>\u2022 Advise on dimensional modeling, DAX optimization, report design standards, workspace strategy, and self-service BI governance.<\/p><p>\u2022 Translate business requirements into secure, scalable, and maintainable analytics solutions for business users and AI-enabled scenarios.<\/p><p>Key Responsibilities - Delivery &amp; Advisory<\/p><p>\u2022 Deliver high-quality hands-on customer engagements, including workshops, architecture and design sessions, assessments, proofs of concept, pilots, optimization engagements, and production deployments.<\/p><p>\u2022 Lead technical discovery, define target architectures, identify risks and dependencies, and agree practical paths to production.<\/p><p>\u2022 Provide technical guidance across data integration, data engineering, analytics engineering, BI, governance, and operational readiness.<\/p><p>\u2022 Produce clear technical documentation, architecture decisions, implementation guidance, and reusable delivery assets.<\/p><p>\u2022 Contribute to technical readiness, intellectual property, knowledge sharing, and Global Delivery best practices.<\/p><br \/><p>Key Responsibilities<\/p><br \/><p>- Collaboration &amp; Leadership<\/p><p>\u2022 Collaborate with CSAMs, Global Delivery CSAs, partner teams, and customer stakeholders to support successful delivery and adoption.<\/p><p>\u2022 Act as a trusted technical advisor to senior customer stakeholders and communicate complex topics clearly to technical and business audiences.<\/p><p>\u2022 Mentor engineers, review technical designs and deliverables, and contribute to team readiness.<\/p><p>\u2022 Ensure solutions align with applicable Microsoft security, compliance, privacy, and data governance guidance.<\/p><br \/><p>Required Technical Skills<\/p><br \/><p>\u2022 Deep hands-on experience with Power BI, including semantic models, DAX, Power Query, report development, security, performance tuning, and enterprise deployment.<\/p><p>\u2022 Hands-on Microsoft Fabric experience across several of these areas: OneLake, Lakehouse, Data Warehouse, Data Factory, Dataflows Gen2, notebooks, Real-Time Intelligence, and Power BI.<\/p><p>\u2022 Strong experience with data integration, ETL\/ELT, orchestration, data modeling, and enterprise-scale analytics architectures.<\/p><p>\u2022 Practical SQL skills and working knowledge of PySpark. 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Microsoft Fabric & Power BI\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"RECRUITING_INSTRUCTION-3-6\",\"compensation_grade\":{\"id\":\"CF Grade_T8\",\"wid\":\"c8e0e0a8af1d10107675404adcde0000\",\"descriptor\":\"Grade T8\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":null,\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"1558\",\"campaign_id\":\"1054\",\"campaign_title\":\"Advisor II, B2B Sales R1762128\",\"campaign_type\":\"job_application\",\"job_title\":\"Consumer Sales Representative (English - speaking) - Hybrid HS03\",\"street\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"address\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"postal_code\":\"8020\",\"region\":\"Catalonia\",\"country\":\"Spain\",\"short_description\":\" \",\"long_description\":\"<p><b>Experience the power of a game-changing career<\/b>\u00a0<\/p><br \/><p>Want to be part of an innovative and growing team? We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries.\u00a0<\/p><br \/><p>If you\u2019re looking to grow and be inspired, as a Customer Service Sales Representative in Barcelona\u00a0 (hybrid), you will be part of our team of game-changers who are powering the brands of the future in tech.\u00a0<\/p><br \/><p><b>Career growth and personal development<\/b>\u00a0<\/p><br \/><p>This is a great opportunity to experience the power of what\u2019s next and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed.\u00a0<\/p><br \/><p><b>What you will do in this role<\/b>\u00a0<\/p><br \/><p>In everything we do, we believe in doing right by and for people \u2013 our clients, their customers, our people, our community, and our planet.\u00a0<\/p><br \/><p>As a <b>Consumer Sales Representative<\/b> on our team, you will:\u00a0<\/p><br \/><p><span style=\\\"color:#002d43\\\"><b>Key Responsibilities<\/b><\/span><\/p><br \/><ul><li><span style=\\\"color:#2a2b2c\\\">Execute and achieve sales quota and targets\u00a0\u00a0<\/span><\/li><\/ul><ul><li><span style=\\\"color:#2a2b2c\\\">Articulate the HP Store value proposition and act as POC for HP customers\u00a0<\/span><\/li><\/ul><ul><li><span style=\\\"color:#2a2b2c\\\">Reviewing level of client satisfaction and escalating issues when necessary\u00a0<\/span><\/li><\/ul><ul><li><span style=\\\"color:#2a2b2c\\\">Communicate client feedback to appropriate parties for follow up and resolution\u00a0<\/span><\/li><\/ul><ul><li><span style=\\\"color:#2a2b2c\\\">Fast and effective response and resolution of incoming customer enquiries regarding sales, procucts or additional services\u00a0\u00a0<\/span><\/li><\/ul><ul><li><span style=\\\"color:#2a2b2c\\\">Handle and close inbound customer querries to achieve quarterly quota\u00a0<\/span><\/li><\/ul><ul><li><span style=\\\"color:#2a2b2c\\\">Outbound activties when necessary to recover orders or convert quotes or execute targeted campaigns.\u00a0\u00a0<\/span><\/li><\/ul><ul><li><span style=\\\"color:#2a2b2c\\\">Prepare commercial and technical service proposals and ensure such proposals are technically and commercially sound\u00a0<\/span><\/li><\/ul><ul><li><span style=\\\"color:#2a2b2c\\\">Ability to ask the right questions to identify customer needs\u00a0<\/span><\/li><\/ul><ul><li><span style=\\\"color:#2a2b2c\\\">Track, manage and report ongoing activity related to sales pipeline\u00a0\u00a0<\/span><\/li><\/ul><ul><li><span style=\\\"color:#2a2b2c\\\">Login all customer contacts in the CRM system in use at the time.\u00a0<\/span><\/li><\/ul><ul><li><span style=\\\"color:#2a2b2c\\\">Maximize Store revenue by upselling\/cross-selling to increase order value and AOV\u00a0<\/span><\/li><\/ul><ul><li><span style=\\\"color:#2a2b2c\\\">Awareness of Online Store promotions and campaigns to maximize their success\u00a0<\/span><\/li><\/ul><ul><li><span style=\\\"color:#2a2b2c\\\">Ensuring personal knowledge of the Store portfolio is maintained\u00a0<\/span><\/li><\/ul><ul><li><span style=\\\"color:#2a2b2c\\\">Maintain good CRM hygiene and tracking by accurately tracking all events within the CRM\u00a0<\/span><\/li><\/ul><br \/><p style=\\\"color:!important\\\"><span style=\\\"color:#2a2b2c\\\"><b>Requirements<\/b><\/span><\/p><p style=\\\"color:!important\\\"><span style=\\\"color:#2a2b2c\\\"><b><span><\/span><\/b>\u00a0<\/span><\/p><ul><li><span style=\\\"color:#2a2b2c\\\">Advanced level of English<\/span><\/li><\/ul><ul><li><span style=\\\"color:#2a2b2c\\\">Strong communication skills\u00a0<\/span><\/li><\/ul><ul><li><span style=\\\"color:#2a2b2c\\\">Knowledge of sales techniques (up-\/cross-selling, objection handling, etc)\u00a0<\/span><\/li><\/ul><ul><li><span style=\\\"color:#000000\\\">Customer Driven and motivation to work in sales\u00a0<\/span><\/li><\/ul><ul><li><span style=\\\"color:#000000\\\">Achievement and target oriented\u00a0<\/span><\/li><\/ul><ul><li><span style=\\\"color:#000000\\\">IT knowledge and technical understanding\u00a0<\/span><\/li><\/ul><ul><li><span style=\\\"color:#000000\\\">Minimum of 1 year relevant experience\u00a0<\/span><\/li><\/ul><ul><li><span style=\\\"color:#000000\\\">Strong personal interest &amp; curiosity in IT products and applications\u00a0<\/span><\/li><\/ul><ul><li><span style=\\\"color:#000000\\\">Real capability to listen to customers\u00a0<\/span><\/li><\/ul><ul><li><span style=\\\"color:#000000\\\">Ability to conduct effective qualification skills to ensure a comprehensive understanding of customer needs\u00a0<\/span><\/li><\/ul><ul><li><span style=\\\"color:#000000\\\">Exceptional customer facing and customer care skills\u00a0<\/span><\/li><\/ul><br \/><p style=\\\"color:!important\\\"><span style=\\\"color:#002d43\\\"><b>Nice to Hav<\/b>e\u00a0<\/span><\/p><br \/><ul><li><span style=\\\"color:#000000\\\">Knowledge of IT solutions (cloud, managed services, cybersecurity, infrastructure, etc.).\u00a0<\/span><\/li><\/ul><ul><li><span style=\\\"color:#000000\\\">Experience with sales engagement tools (e.g., LinkedIn Sales Navigator, Outreach, SalesLo<\/span><\/li><\/ul><br \/><p><b>What\u2019s in it for you<\/b>\u00a0<\/p><br \/><p>We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. That\u2019s why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for our teams, our customers, and YOU.\u00a0<\/p><br \/><p>In this role, we offer benefits that help support your unique lifestyle:\u00a0<\/p><br \/><p>- Full time 39 hours\/week contract: Monday to Thursday from 9:30 to18:30 and Friday 9:30 to 17:30<\/p><p>- Salary 19.623 euros gross\/year &#43; up to 3000 euros gross\/year in bonus\u00a0<br \/>- Great office location in Barcelona<br \/>- Friends hunting (referral) bonus\u00a0<br \/>- Full paid training about the company and the project you will be working on\u00a0<br \/>- Career development program and specialized courses\u00a0<\/p><br \/><p><b>Experience the best version of you!<\/b>\u00a0<\/p><br \/><p>At Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.\u00a0<\/p><br \/><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d\u00a0<\/p><br \/><p><i>Concentrix is an equal opportunity employer<\/i>\u00a0<\/p><p><i>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. 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This position analyzes existing projects, provides consultation on reporting decisions, and assists in building processes as well as developing improved reports.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities<\/h2><p>\u2022 Produce ad hoc reports, trending data, and respond to client inquiries<\/p><p>\u2022 Provide consultation to business leaders on reporting needs, trend analysis and report improvement opportunities<\/p><p>\u2022 Coordinate the implementation of reporting processes<\/p><p>\u2022 Develop new reports\/graphs, production schedules, and additions\/deletions from existing reports<\/p><p>\u2022 Utilize new data sources for report development<\/p><p>\u2022 Communicate with project managers to understand client report needs<\/p><p>\u2022 Produce and verify daily electronic reports using reporting tools<\/p><p>\u2022 Distribute reports to internal and external clients via e-mail and electronic feeds<\/p><p>\u2022 Maintain existing reports as well as monthly and year-to-date summaries<\/p><p>\u2022 Develop trending reports on a request basis<\/p><p><\/p><h2>Candidate Profile<\/h2><p>\u2022 Bachelor&#39;s Degree in related field from a four-year college or university with two to four years of relevant experience preferred<\/p><p><\/p><p>\u2022 Experience with call center business and computer support systems preferred<\/p><p>\u2022 Knowledge of database technology, including Oracle or familiarity with SQL<\/p><p><\/p><p>\u2022 Demonstrated ability to multi-task, prioritize, and meet timelines on deliverables<\/p><p><\/p><p>\u2022 Demonstrated knowledge of reporting solutions<\/p><p><\/p><p>\u2022 Demonstrated ability to advocate reporting solutions in support of customer business goals and strategies<\/p><p><\/p><p>\u2022 Strong communication skills, both written and verbal<\/p><p><\/p><p>\u2022 Proficient in Microsoft Office<\/p><p><\/p><p>\u2022 Self-starter, sense of urgency, and works well under pressure.<\/p><p>\u2022 Strong attention to detail.<\/p><p><\/p><p>\u2022 Sense of professionalism and ability to develop relationships.<\/p><p><\/p><h2>Career Framework Role<\/h2><p>Requires knowledge and experience in own discipline; still acquiring higher level knowledge and skills.\u00a0 Analyzes possible solutions using standard procedures and principles.\u00a0 Builds knowledge of the organization, processes and customers.\u00a0 Solves a range of straightforward problems.\u00a0 Receives a moderate level of guidance and direction<\/p><p><\/p><h2><b>Disclaimer\u00a0\u00a0 <\/b><\/h2><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. 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Collaboration Engineer (TCF) R1761890\",\"campaign_type\":\"job_application\",\"job_title\":\"Partner Success Manager with Italian\",\"street\":\"ESP Work-at-Home\",\"address\":\"ESP Work-at-Home\",\"city\":\"ESP\",\"state\":\"A Coruna\",\"postal_code\":\".\",\"region\":null,\"country\":\"Spain\",\"short_description\":\"\",\"long_description\":\"<p><span style=\\\"color:#000000\\\">Join our award-winning \u201cOne Concentrix\u201d team as a <b>Senior Partner Success Manager (Remote)<\/b>! The Senior Partner Success Manager is responsible for managing a portfolio of active partner-delivered customer engagements and ensuring successful outcomes from onboarding through completion and adoption. You will serve as the primary owner of delivery success across a book of business, partnering closely with alliance partners, customer stakeholders, sales teams, delivery organizations, and cross-functional leaders.\u00a0<\/span><\/p><p>\u00a0<\/p><p><span style=\\\"color:#000000\\\">This role requires a strategic operator who can simultaneously manage multiple engagements, proactively identify risks, remove delivery obstacles, improve customer adoption, and establish scalable success frameworks that can be replicated across the organization.\u00a0<\/span><\/p><p><br \/><br \/><\/p><p><span style=\\\"color:#404040\\\"><b>ABOUT CONCENTRIX<\/b><\/span><\/p><p><span style=\\\"color:#404040\\\"><b>\u00a0<\/b><\/span><\/p><p><span style=\\\"color:#404040\\\">At Concentrix, we help the world&#39;s best brands build exceptional customer experiences through innovative technology, operational excellence, and human-centered solutions. As organizations accelerate adoption of AI, cloud technologies, and digital transformation initiatives, Concentrix partners with clients and strategic ecosystem partners to deliver measurable business outcomes at scale.<\/span><\/p><p><span style=\\\"color:#404040\\\">\u00a0<\/span><\/p><p><span style=\\\"color:#404040\\\">We are seeking a <b>Senior Partner Success Manager<\/b> to drive the success of partner-led customer engagements, ensuring customers achieve meaningful business value, strong adoption, and long-term growth. This role sits at the intersection of partner management, customer success, program delivery, and AI innovation.<\/span><\/p><p><span style=\\\"color:#404040\\\">\u00a0<\/span><\/p><p><span style=\\\"color:#404040\\\"><b>\u00a0<\/b><\/span><\/p><p><span style=\\\"color:#404040\\\"><b>KEY RESPONSIBILITIES<\/b><\/span><\/p><p><span style=\\\"color:#404040\\\">\u00a0<\/span><\/p><p><span style=\\\"color:#404040\\\"><b>Customer &amp; Partner Success Management<\/b>\u00a0<\/span><\/p><ul><li style=\\\"color:#404040 !important\\\"><span style=\\\"color:#404040\\\">Own a portfolio of concurrent customer engagements from partner assignment through successful completion and adoption.\u00a0<\/span><\/li><\/ul><ul><li style=\\\"color:#404040 !important\\\"><span style=\\\"color:#404040\\\">Maintain visibility into the health of every engagement, including scope, timelines, risks, milestones, customer outcomes, and adoption trends.\u00a0<\/span><\/li><\/ul><ul><li style=\\\"color:#404040 !important\\\"><span style=\\\"color:#404040\\\">Conduct regular business reviews with customers and partners to evaluate progress, risks, and strategic opportunities.\u00a0<\/span><\/li><\/ul><ul><li style=\\\"color:#404040 !important\\\"><span style=\\\"color:#404040\\\">Build trusted relationships with customer executives, partner leadership teams, and key stakeholders.\u00a0<\/span><\/li><\/ul><p><span style=\\\"color:#404040\\\"><b>\u00a0<\/b><\/span><\/p><p><span style=\\\"color:#404040\\\"><b>Delivery Excellence &amp; Risk Management<\/b>\u00a0<\/span><\/p><ul><li style=\\\"color:#404040 !important\\\"><span style=\\\"color:#404040\\\">Lead weekly portfolio reviews to identify stalled, at-risk, or underperforming engagements.\u00a0<\/span><\/li><\/ul><ul><li style=\\\"color:#404040 !important\\\"><span style=\\\"color:#404040\\\">Proactively diagnose delivery challenges and coordinate resolution efforts across internal and external stakeholders.\u00a0<\/span><\/li><\/ul><ul><li style=\\\"color:#404040 !important\\\"><span style=\\\"color:#404040\\\">Manage escalations involving customer satisfaction, delivery quality, project execution, partner performance, resource constraints, or adoption concerns.\u00a0<\/span><\/li><\/ul><ul><li style=\\\"color:#404040 !important\\\"><span style=\\\"color:#404040\\\">Drive accountability for engagement outcomes and successful customer adoption.\u00a0<\/span><\/li><\/ul><p><span style=\\\"color:#404040\\\"><b>\u00a0<\/b><\/span><\/p><p><span style=\\\"color:#404040\\\"><b>Adoption, Consumption &amp; Business Outcomes<\/b>\u00a0<\/span><\/p><ul><li style=\\\"color:#404040 !important\\\"><span style=\\\"color:#404040\\\">Monitor customer adoption, usage, retention indicators, and business value realization.\u00a0<\/span><\/li><\/ul><ul><li style=\\\"color:#404040 !important\\\"><span style=\\\"color:#404040\\\">Develop and execute plans to improve customer engagement, utilization, and long-term success.\u00a0<\/span><\/li><\/ul><ul><li style=\\\"color:#404040 !important\\\"><span style=\\\"color:#404040\\\">Identify leading indicators of customer risk and implement mitigation plans before issues impact outcomes.\u00a0<\/span><\/li><\/ul><ul><li style=\\\"color:#404040 !important\\\"><span style=\\\"color:#404040\\\">Partner with Customer Success, Sales, and Delivery teams to maximize customer value and growth opportunities.\u00a0<\/span><\/li><\/ul><p><span style=\\\"color:#404040\\\"><b>\u00a0<\/b><\/span><\/p><p><span style=\\\"color:#404040\\\"><b>Partner Relationship Management<\/b>\u00a0<\/span><\/p><ul><li style=\\\"color:#404040 !important\\\"><span style=\\\"color:#404040\\\">Build strategic relationships with partner executives, practice leaders, alliance managers, architects, and delivery teams.\u00a0<\/span><\/li><\/ul><ul><li style=\\\"color:#404040 !important\\\"><span style=\\\"color:#404040\\\">Influence partner organizations to address staffing, delivery quality, escalation management, and customer success needs.\u00a0<\/span><\/li><\/ul><ul><li style=\\\"color:#404040 !important\\\"><span style=\\\"color:#404040\\\">Support partner capability development and readiness efforts to improve engagement outcomes and scalability.\u00a0<\/span><\/li><\/ul><ul><li style=\\\"color:#404040 !important\\\"><span style=\\\"color:#404040\\\">Participate in Quarterly Business Reviews (QBRs) and strategic planning sessions with partner organizations.\u00a0<\/span><\/li><\/ul><p><span style=\\\"color:#404040\\\"><b>\u00a0<\/b><\/span><\/p><p><span style=\\\"color:#404040\\\"><b>Process Improvement &amp; Operational Scale<\/b>\u00a0<\/span><\/p><ul><li style=\\\"color:#404040 !important\\\"><span style=\\\"color:#404040\\\">Develop repeatable methodologies, best practices, governance models, review frameworks, and playbooks that improve delivery consistency.\u00a0<\/span><\/li><\/ul><ul><li style=\\\"color:#404040 !important\\\"><span style=\\\"color:#404040\\\">Create engagement health reviews, escalation procedures, risk management processes, and success frameworks that can be leveraged across teams.\u00a0<\/span><\/li><\/ul><ul><li style=\\\"color:#404040 !important\\\"><span style=\\\"color:#404040\\\">Continuously identify opportunities to improve operational efficiency and scalability.\u00a0<\/span><\/li><\/ul><p><span style=\\\"color:#404040\\\"><b>\u00a0<\/b><\/span><\/p><p><span style=\\\"color:#404040\\\"><b>AI &amp; Technology Enablement<\/b>\u00a0<\/span><\/p><ul><li style=\\\"color:#404040 !important\\\"><span style=\\\"color:#404040\\\">Leverage AI tools, or similar platforms to improve analysis, planning, reporting, and customer success outcomes.\u00a0<\/span><\/li><\/ul><ul><li style=\\\"color:#404040 !important\\\"><span style=\\\"color:#404040\\\">Utilize customer data, engagement metrics, and adoption insights to drive recommendations and decision-making.\u00a0<\/span><\/li><\/ul><ul><li style=\\\"color:#404040 !important\\\"><span style=\\\"color:#404040\\\">Remain informed of evolving AI, SaaS, and digital transformation trends impacting customers and partners.\u00a0<\/span><\/li><\/ul><p><span style=\\\"color:#404040\\\"><b>\u00a0<\/b><\/span><\/p><p><span style=\\\"color:#404040\\\"><b>Cross-Functional Collaboration<\/b>\u00a0<\/span><\/p><ul><li style=\\\"color:#404040 !important\\\"><span style=\\\"color:#404040\\\">Partner closely with Sales, Customer Success, Product, Professional Services, Support, Operations, and Alliance teams.\u00a0<\/span><\/li><\/ul><ul><li style=\\\"color:#404040 !important\\\"><span style=\\\"color:#404040\\\">Coordinate smooth transitions from sales and implementation through adoption and ongoing customer success.\u00a0<\/span><\/li><\/ul><ul><li style=\\\"color:#404040 !important\\\"><span style=\\\"color:#404040\\\">Serve as a trusted advisor to internal stakeholders regarding partner performance, customer health, and engagement risks.\u00a0<\/span><\/li><\/ul><p><span style=\\\"color:#404040\\\"><b>\u00a0<\/b><\/span><\/p><p><span style=\\\"color:#404040\\\"><b>\u00a0<\/b><\/span><\/p><p><span style=\\\"color:#404040\\\"><b>Success in this role will be measured by:\u00a0<\/b><\/span><\/p><p><span style=\\\"color:#404040\\\"><b>\u00a0<\/b><\/span><\/p><ul><li style=\\\"color:#404040 !important\\\"><span style=\\\"color:#404040\\\">Customer adoption and utilization growth\u00a0<\/span><\/li><\/ul><ul><li style=\\\"color:#404040 !important\\\"><span style=\\\"color:#404040\\\">Customer satisfaction and retention\u00a0<\/span><\/li><\/ul><ul><li style=\\\"color:#404040 !important\\\"><span style=\\\"color:#404040\\\">Engagement completion and delivery quality\u00a0<\/span><\/li><\/ul><ul><li style=\\\"color:#404040 !important\\\"><span style=\\\"color:#404040\\\">Partner performance and relationship strength\u00a0<\/span><\/li><\/ul><ul><li style=\\\"color:#404040 !important\\\"><span style=\\\"color:#404040\\\">Escalation resolution effectiveness\u00a0<\/span><\/li><\/ul><ul><li style=\\\"color:#404040 !important\\\"><span style=\\\"color:#404040\\\">Portfolio health and risk reduction\u00a0<\/span><\/li><\/ul><ul><li style=\\\"color:#404040 !important\\\"><span style=\\\"color:#404040\\\">Operational scalability and process improvement\u00a0<\/span><\/li><\/ul><ul><li style=\\\"color:#404040 !important\\\"><span style=\\\"color:#404040\\\">Executive stakeholder engagement and trust\u00a0<\/span><\/li><\/ul><ul><li style=\\\"color:#404040 !important\\\"><span style=\\\"color:#404040\\\">Continuous use of AI-enabled productivity and success practices\u00a0<\/span><\/li><\/ul><p><span style=\\\"color:#404040\\\">\u00a0<\/span><\/p><p><span style=\\\"color:#404040\\\"><b>\u00a0<\/b><\/span><\/p><p><span style=\\\"color:#404040\\\"><b>YOUR QUALIFICATIONS<\/b><\/span><\/p><p><span style=\\\"color:#404040\\\">\u00a0<\/span><\/p><p><span style=\\\"color:#404040\\\"><b>Required:<\/b><\/span><\/p><p><span style=\\\"color:#404040\\\"><b>\u00a0<\/b><\/span><\/p><ul><li>Italian Language<\/li><li>Bachelor&#39;s degree or equivalent combination of education and experience.\u00a0<\/li><li>4&#43; years of experience in Partner Success, Customer Success, Delivery Management, Technical Account Management, Consulting, Professional Services, Account Management, or related fields.\u00a0<\/li><li>Experience managing a high-volume portfolio of 10-30 concurrent customer engagements, projects, implementations, or accounts.\u00a0<\/li><li>Demonstrated success managing customer adoption, retention, utilization, consumption, expansion, or business outcome metrics.\u00a0<\/li><li>Proven ability to manage account escalations and successfully recover at-risk engagements.\u00a0<\/li><li>Strong understanding of customer success principles within usage-based, subscription-based, SaaS, AI, cloud, or technology-driven businesses.\u00a0<\/li><li>Experience developing operational processes, frameworks, playbooks, review formats, checklists, or success methodologies that scale across teams.\u00a0<\/li><li>Excellent problem-solving skills with the ability to diagnose delivery risks and identify root causes.\u00a0<\/li><li>Strong stakeholder management skills with the ability to influence without direct authority.\u00a0<\/li><li>Experience navigating complex matrix organizations involving customers, partners, sales, product, customer success, and delivery teams.\u00a0<\/li><li>Outstanding verbal and written communication skills with experience presenting to executive, technical, and operational audiences.\u00a0<\/li><li>Ability to assess delivery plans, scope, milestones, resource requirements, and customer readiness to identify potential risks.\u00a0<\/li><li>Technical fluency sufficient to engage in delivery reviews, solution discussions, implementation planning, and adoption conversations.\u00a0<\/li><li>Active use of AI and large language model technologies as part of daily business operations and decision-making activities.\u00a0<\/li><\/ul><p>\u00a0<\/p><p><b>Preferred:<\/b>\u00a0<\/p><ul><li>5-8&#43; years supporting consulting firms, systems integrators, alliance partners, or partner-led delivery organizations.\u00a0<\/li><li>Experience working with global or regional systems integrators and consulting organizations.\u00a0<\/li><li>Background in SaaS, AI, Cloud, Enterprise Software, Professional Services, or Digital Transformation environments.\u00a0<\/li><li>Experience conducting red account reviews, escalation management, and customer recovery programs.\u00a0<\/li><li>Experience coordinating offshore, contract, or shared-service delivery resources.\u00a0<\/li><li>Experience administering co-investment, innovation, partner enablement, market development, or transformation funding programs.\u00a0<\/li><li>Experience leading Quarterly Business Reviews (QBRs) with executive stakeholders.\u00a0<\/li><li>Industry expertise in Financial Services, Healthcare, Insurance, Retail, Manufacturing, Public Sector, or Technology sectors.\u00a0<\/li><li>Familiarity with Salesforce, Microsoft Dynamics, Gainsight, HubSpot, Power BI, or similar customer success and CRM platforms.\u00a0<\/li><li>Experience supporting enterprise-level and strategic accounts.\u00a0<\/li><\/ul><br \/><p><span style=\\\"color:#404040\\\"><b>WHY JOIN CONCENTRIX<\/b><\/span><b><br \/><br \/>At Concentrix, you&#39;ll help shape the future of AI-powered customer experiences while working alongside global clients, strategic partners, and some of the industry&#39;s most innovative technology organizations. You&#39;ll have the opportunity to drive measurable business impact, influence strategic partnerships, and help organizations unlock the value of emerging AI solutions.<\/b><\/p>\",\"ats_external_id\":\"R1761890\",\"location\":\"ESP, A Coruna\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-12T20:45:18.713+08:00\",\"created_at\":\"2026-09-06T02:03:41.369+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNTQ1NA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Work-at-Home\/Partner-Success-Manager-with-Italian_R1761890\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Cloud Engineering\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"language\":[],\"location\":{\"city\":\"ESP\",\"state\":\"A Coruna\",\"country\":{\"wid\":\"bd34c524a6a04ae6915f5d96fa086199\",\"iso2\":\"ES\",\"iso3\":\"ESP\",\"descriptor\":\"Spain\",\"iso_numeric\":\"724\"},\"postal_code\":\".\",\"primary_location\":{\"id\":\"ES-WAH-DRECT-Y0\",\"wid\":\"b67da9176e3d1062f9e437fea91dc35c\",\"descriptor\":\"ESP Work-at-Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"wid\":\"a4dbfc06cda801032bd7591b9e780003\",\"address\":\"jordan.pashaliyski@concentrix.com\"},\"last_name\":\"Pashaliyski\",\"first_name\":\"Jordan\"},\"categories\":[{\"id\":\"CF Cloud Engineering\",\"wid\":\"c8e0e0a8af1d10107b39bc2a96d60000\",\"descriptor\":\"Cloud Engineering\"}],\"recruiters\":[{\"id\":\"101923640\",\"wid\":\"95a2b41d064f01031b56bae16bd40000\",\"descriptor\":\"Jordan Pashaliyski (Jordan Pashaliyski) (101923640)\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JT0288\",\"wid\":\"543cb86d2c221010b78c836f30ad0000\",\"descriptor\":\"Lead Cloud & Collaboration Engineer (TCF)\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-387987\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Work-at-Home\/Partner-Success-Manager-with-Italian_R1761890\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Work-at-Home\/Partner-Success-Manager-with-Italian_R1761890\/apply\",\"job_requisition_id\":\"R1761890\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"wid\":\"2436f2934634100c51ee01ded7da0002\",\"address\":\"elmehdi.seghyier@concentrix.com\"},\"last_name\":\"Seghyier\",\"first_name\":\"Elmehdi\"},\"category_groups\":[{\"id\":\"CF Information Technology Group\",\"wid\":\"0227dc387a09016bad567901ec6584db\",\"descriptor\":\"Information Technology Group\"}],\"job_requisition\":{\"id\":\"R1761890\",\"wid\":\"684f8b2a3e81102b1584f3348a9a0000\",\"descriptor\":\"R1761890 Partner Success Manager with Italian (Evergreen) (Open)\"},\"recruiter_group\":[{\"email\":{\"wid\":\"a4dbfc06cda801032bd7591b9e780003\",\"address\":\"jordan.pashaliyski@concentrix.com\"},\"last_name\":\"Pashaliyski\",\"first_name\":\"Jordan\"}],\"requisition_type\":null,\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_T7\",\"wid\":\"3de6ae7f50f0101061226c9985b90000\",\"descriptor\":\"Grade T7\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":null,\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"64\",\"campaign_id\":\"1503\",\"campaign_title\":\"Purchasing Executive- Procurement\",\"campaign_type\":\"job_application\",\"job_title\":\"Purchasing Executive\",\"street\":\"MYS Kuala Lumpur  Sentral - NU Tower 2 - Level 9, 10, 24 & 25\",\"address\":\"MYS Kuala Lumpur  Sentral - NU Tower 2 - Level 9, 10, 24 & 25\",\"city\":\"Kuala Lumpur Sentral\",\"state\":\"Selangor\",\"postal_code\":\"50470\",\"region\":\"Malaysia\",\"country\":\"Malaysia\",\"short_description\":\"The Advisor II, Technical Support responds to basic to complex inquiries of a technical nature including hardware\/software, or other designated client products. This position assists external\/internal users of the client's technical products or services by answering questions and solving problems involved in their use.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0<\/h2><p>\u2022 Assist external\/internal users of the client&#39;s technical products or services; identify, investigate, research and provide resolution to user questions and problems<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Troubleshoot basic to complex customer issues that are technical in nature; including hardware, software, networking, or other designated client products<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Follow appropriate escalation path to resolve technical issues; including making follow up outbound calls to customers or other parties as needed<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Solve problems that are generally unstructured and require extensive use of conceptual thinking skills<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Serve as a resource to other support personnel<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Log all incoming calls and accurately complete case notes in the call tracking database<\/p><p>\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0<\/h2><p>\u2022 High School Diploma and one year of relevant experience preferred<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Achieve and maintain recognized and applicable technical certification(s)<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Relevant technical expertise related to program (i.e. hardware, software, networking, data storage, troubleshooting, repair and sales)<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Advanced knowledge of client technical systems<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to learn including strong problem solving skills<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with proficient attention to detail<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently with minimal supervision<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Able to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p>\u00a0\u00a0\u00a0<\/p><h2>Career Framework Role\u00a0<\/h2><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge.\u00a0 Works with close supervision and clearly defined procedures.\u00a0 Starting to demonstrate familiarity with client terminology, operating standards and procedures.\u00a0 Starter without sustained metric performance levels .<\/p><p>\u00a0\u00a0\u00a0<\/p><h2>Supplemental Geographical Information<\/h2><p>RECRUITER ENTER THE APPLICABLE LANGUAGE:<\/p><p><\/p><p>GERMANY - This job description does not apply to employees in Germany.<\/p><p>\u00a0\u00a0\u00a0<\/p><p>PHILIPPINES\u00a0\u00a0<\/p><p>\u2022 Minimum of two years of college education in related technical discipline with at least six months of call center experience or equivalent<\/p><p>\u2022 Ability to think clearly and can explain simple issues effectively, both written and verbally<\/p><p>\u2022 Ability to resolve moderate to difficult technical issues<\/p><p>\u2022 Ability to learn client technical systems<\/p><p>\u00a0\u00a0\u00a0<\/p><p>INDIA\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy<\/p><p>\u2022 Clarify customer requirements; probe for and confirm understanding of requirements or problem<\/p><p>\u2022 Confirm customer understanding of the solution and provide additional customer education as needed<\/p><p>\u2022 Ability to learn including strong problem solving skills<\/p><p>\u2022 Demonstrate strong probing and problem solving skills<\/p><p>\u2022 Should be able to handle complex queries<\/p><p>\u2022 Should be able to resolve customer queries independently<\/p><p>\u00a0\u00a0\u00a0<\/p><h2>Disclaimer\u00a0\u00a0<\/h2><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p>\",\"ats_external_id\":\"R1761284\",\"location\":\"Kuala Lumpur Sentral, Malaysia\",\"job_type\":\"full_time\",\"salary\":\"4500\",\"salary_type\":\"monthly\",\"salary_currency\":\"MYR\",\"updated_at\":\"2026-10-19T07:59:04.416+08:00\",\"created_at\":\"2026-09-05T17:48:34.282+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-malaysia.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNTAz?\",\"apply_url\":\"https:\/\/concentrix-malaysia.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNTAz\/apply?\",\"head_count\":\"50\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":\"logistics_and_supply_chain\",\"contract_type\":\"permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"language\":[],\"location\":{\"city\":\"Kuala Lumpur Sentral\",\"state\":\"Selangor\",\"country\":{\"wid\":\"972dc4ba8d454bc0b893ff84b1529077\",\"iso2\":\"MY\",\"iso3\":\"MYS\",\"descriptor\":\"Malaysia\",\"iso_numeric\":\"458\"},\"postal_code\":\"50470\",\"primary_location\":{\"id\":\"MY-KUM-JALAN-Y2\",\"wid\":\"aa68d3040a8d102eef9177716a6e0000\",\"descriptor\":\"MYS Kuala Lumpur  Sentral - NU Tower 2 - Level 9, 10, 24 & 25\"}},\"languages\":null,\"recruiter\":{\"email\":{\"wid\":\"7fbc3494cd4a0105fb2a8e995003c909\",\"address\":\"pravina.apnvenugopal@concentrix.com\"},\"last_name\":\"A\/P N. 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Venugopal\",\"first_name\":\"Pravina\"}],\"requisition_type\":null,\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_11\",\"wid\":\"0227dc387a0901268f38556fe1650a39\",\"descriptor\":\"Grade 11\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-malaysia\",\"internal_job_listing\":\"1\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":\"0\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"1097\",\"campaign_id\":\"25414\",\"campaign_title\":\"Analyst, Benefits R1760546\",\"campaign_type\":\"job_application\",\"job_title\":\"Analyst, Benefits\",\"street\":\"USA Work at Home\",\"address\":\"USA Work at Home\",\"city\":\"Brunswick\",\"state\":\"Georgia\",\"postal_code\":\"31523\",\"region\":null,\"country\":\"United States of America\",\"short_description\":\"The Analyst, Benefits is responsible for supporting Concentrix Total Rewards strategy by evaluating, analyzing, implementing, and administering benefit programs that align to our business strategy and are designed to attract, reward, and retain highly qualified employees.\",\"long_description\":\"<h3><b>Location Requirement:<\/b> \u00a0U.S.<br \/><b>Schedule:<\/b> Monday\u2013Friday, 9:00 a.m.\u20135:00 p.m. dayshift<br \/><br \/>The Analyst, Benefits is responsible for supporting Concentrix Total Rewards strategy by evaluating, analyzing, implementing, and administering benefit programs that align to our business strategy and are designed to attract, reward, and retain highly qualified employees.<br \/><b>Job Description <\/b><\/h3><h3>We&#39;re Concentrix. The global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.<\/h3><h3>Our game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as &#34;World&#39;s Best Workplaces,&#34; \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.<br \/>\u00a0<\/h3><h3>Join us and be part of this journey towards greater opportunities and brighter futures.<\/h3><ul><li>Analyze and implement the organization&#39;s benefit programs including, but not limited to, health and welfare plans, retirement plans, executive benefit programs, local allowances, voluntary benefit programs, discount programs or benefit technology and tools<\/li><li>Gather, maintain, analyze, and report on various types of benefit information and data to assist management in effective decision making, develop clear visuals to communicate findings<\/li><li>Partner with stakeholders to implement innovative, creative, and proactive benefit solutions that are consistent with the organization&#39;s overall strategies<\/li><li>Reviews and approves benefit coverage and costs as required by local authorities<\/li><li>Execute design, testing and implementation and ongoing file management of the benefits programs and processes<\/li><li>Responds to requests for information as required by the leave process and monitors process\/benefits impact throughout the entire leave cycle<\/li><li>Review and approve proposed benefit adjustments for compliance\/adherence to established guidelines, policies, and practices<\/li><li>Evaluate programs and reviews trends, changes in legislation\/regulation, and\/or advancements in technology to make recommendations for changes and improvements<\/li><li>May assist with participation and analysis of global or local benefit surveys<\/li><\/ul><h3><br \/><b>Qualifications:<\/b><\/h3><ul><li>2 - 4 Years of Experience.<\/li><li>Bachelor&#39;s Degree Preferred.<\/li><li>Experience with Workday preferred.<\/li><li>Strong communication skills, both written and verbal.<\/li><li>Proficient Microsoft Office skills; Advanced Excel skills.<\/li><li>Ability to multi-task, prioritize, and meet timelines on deliverables.<\/li><li>Self-starter, sense of urgency, and works well under pressure in a virtual environment.<\/li><li>Excellent attention to detail.<\/li><li>Demonstrated ability to comprehend, analyze, and interpret.<\/li><\/ul><h3><br \/>The base pay range for this position is <b>USD $24 - $32<\/b> per hour (pay rate will not be below applicable minimum wage) plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program, 401(k) retirement plan, paid time off and holidays and paid learning days.\u00a0<\/h3><p>The deadline to apply for this position is <b>October 30, 2026<\/b>. This position is for an existing, immediate vacancy. We are currently\u202fseeking\u202fto fill this role with an individual who can start as soon as possible.\u202f\u00a0<\/p><p><br \/>As part of the hiring process, candidates may be required to undergo background screening and identity verification, where permitted by applicable law and consistent with the requirements of the role.\u00a0 Certain verification processes used by the Company or its service providers may involve technologies that rely on biometric identifiers or biometric information, where permitted by law.\u00a0 If biometric identifiers or biometric information are collected, used, or stored, the Company will provide the legally required disclosures and obtain any required written consent prior to such collection, and will handle such information in accordance with applicable biometric privacy laws and Company policies.<\/p><p><b>Disclaimer\u00a0\u00a0\u00a0<\/b>\u00a0<\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><br \/><b>Physical and Mental Requirements:<br \/>\u00a0<br \/><\/b>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p><p><b>\u00a0<\/b><\/p><p><b>Equal Employment Opportunity:<br \/><br \/><\/b><\/p><p>Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.<\/p><p>\u00a0<\/p><p>For more information regarding your EEO rights as an applicant, please visit the following websites:<\/p><p><span style=\\\"color:#007380\\\">\u00b7\u00a0\u00a0\u00a0\u00a0<\/span><a target=\\\"_blank\\\" href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf\\\"><span style=\\\"color:#0000ff\\\"><u>English<\/u><\/span><\/a><span style=\\\"color:#007380\\\">\u00a0\u00a0 <\/span><\/p><p><span style=\\\"color:#007380\\\">\u00b7\u00a0\u00a0\u00a0<\/span><a target=\\\"_blank\\\" href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf\\\"><span style=\\\"color:#0000ff\\\"><u>Spanish<\/u><\/span><\/a><span style=\\\"color:#007380\\\"> <\/span><\/p><p><\/p><p><b>Accommodation:<br \/><br \/><\/b><\/p><p><span style=\\\"color:#000000\\\">Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.\u00a0If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <\/span><a target=\\\"_blank\\\" href=\\\"mailto:app.acco@concentrix.com\\\"><span style=\\\"color:#007380\\\"><u>app.acco@concentrix.com<\/u><\/span><\/a><span style=\\\"color:#000000\\\">.\u00a0 All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/span><\/p><p><span style=\\\"color:#ff0000\\\">\u00a0<\/span><\/p><p><b>Artificial Intelligence:<br \/><br \/><\/b><\/p><p><span style=\\\"color:#000000\\\">As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. 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This position ensures performance metrics are achieved by providing adequate coaching, motivation and accountability.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0<\/h2><ul><li>Responsible for the day-to-day supervision of a group of call center associates including work and attendance monitoring in accordance with organization policy and applicable legal requirements<\/li><li>Effectively coach direct reports on their performance on a regular basis to ensure performance metrics are achieved\u00a0 at a minimum weekly<\/li><li>Identify performance related issues, develop an action plan for improvement, implement corrective action, up to and including termination of employment<\/li><li>Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019) and financial expectations<\/li><li>Communicate expectations to employees and provide timely updates<\/li><li>Provide subject matter expertise in handling escalated customer calls as needed<\/li><li>Conduct Team Meetings to ensure expedient communication of relevant information and as an open forum for input. Schedule and organize team activities<\/li><li>Stay current on internal work processes, policies and procedures. 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Typically does not spend more than 20% of time performing the work supervised. Handles escalated issues.\u00a0 Supervises non-exempt employees who generally perform either a single task or multiple, but closely related tasks.<\/p><p><\/p><h2>&lt;&lt; Philippines ONLY, Additional Description &gt;&gt;\u00a0<\/h2><ul><li>Manage the employment status of call center associates and participate in the transfer, promotions or regularization of call center associates, which is necessary before any such employee-movement is made<\/li><li>Exercises independent judgment and discretion in the performance of the said main function as a means to implement management policies<\/li><li>Exercises authority to manage the employment status of a group of employees (firing, promotion, regularization, etc.) including identifying and addressing misconduct, policy and process violations of call center associates<\/li><li>Stay current on internal work processes, management policies and procedures and ensures implementation of the same Implement \u00a0management policies<\/li><li>Support and manage the program together with other Team Leaders and Managers \u00a0<\/li><li>Providing input into selecting, training, developing, and completing performance appraisal of work group(s) in accordance with the organization\u2019s policies and applicable legal requirements<\/li><li>Manage team members on their performance on a regular basis, and write and deliver performance appraisal.\u00a0<\/li><li>The Team Leader\u2019s role is a managerial level position, a position reposed with trust and confidence.\u00a0<\/li><\/ul><h2><b>Disclaimer\u00a0\u00a0 <\/b><\/h2><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. 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The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.\\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<div>The<span>\u00a0<\/span><b>CRM CSA (Cloud Solution Architect)<\/b><span>\u00a0<\/span>within<span>\u00a0<\/span><b>CSA Global Delivery<\/b><span>\u00a0<\/span>plays a pivotal role in enabling customers to adopt and optimize Microsoft Dynamics 365 Customer Engagement (CRM) solutions. 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Grade_T8\",\"wid\":\"c8e0e0a8af1d10107675404adcde0000\",\"descriptor\":\"Grade T8\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":null,\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"1797\",\"campaign_id\":\"1387\",\"campaign_title\":\"Consultor(a) de Atendimento ao Cliente Lus\u00f3fono (M\/F) - Agadir\",\"campaign_type\":\"job_application\",\"job_title\":\"Consultor(a) de Atendimento ao Cliente Lus\u00f3fono (M\/F) - Agadir\",\"street\":null,\"address\":null,\"city\":\"Agadir\",\"state\":\"Souss-Massa\",\"postal_code\":\"80000\",\"region\":\"agadir\",\"country\":\"Morocco\",\"short_description\":\"Junte-se \u00e0 equipa Concentrix hoje mesmo.\",\"long_description\":\"<div>\\n<h2>Quem somos?<\/h2>\\n<p><strong>Concentrix<\/strong> &eacute; uma empresa internacional presente em mais de 70 pa&iacute;ses. Somos especialistas na melhoria da experi&ecirc;ncia do cliente e na otimiza&ccedil;&atilde;o de processos empresariais. Ajudamos organiza&ccedil;&otilde;es a transformarem-se e a alcan&ccedil;arem a excel&ecirc;ncia num ambiente inclusivo, colaborativo e inovador.<\/p>\\n<h2>A sua miss&atilde;o como Consultor(a) de Atendimento ao Cliente<\/h2>\\n<p>A sua principal responsabilidade ser&aacute; ser o ponto de contacto privilegiado dos nossos clientes. As suas fun&ccedil;&otilde;es incluem:<\/p>\\n<ul>\\n<li>Apoiar clientes e potenciais clientes na resolu&ccedil;&atilde;o de problemas e no fornecimento de informa&ccedil;&otilde;es.<\/li>\\n<li>Contribuir ativamente para fortalecer a nossa imagem de marca e aumentar a satisfa&ccedil;&atilde;o dos clientes.<\/li>\\n<li>Gerir reclama&ccedil;&otilde;es de forma eficaz.<\/li>\\n<li>Ser um verdadeiro embaixador da excel&ecirc;ncia no atendimento ao cliente.<\/li>\\n<\/ul>\\n<h3>Como far&aacute; isso?<\/h3>\\n<p>Atrav&eacute;s de chamadas recebidas, e-mails, correspond&ecirc;ncia e, potencialmente, intera&ccedil;&otilde;es nas redes sociais.<\/p>\\n<p><strong>Sem prospe&ccedil;&atilde;o telef&oacute;nica nem chamadas de venda!<\/strong><\/p>\\n<h2>O que oferecemos?<\/h2>\\n<p>Na Concentrix, a valoriza&ccedil;&atilde;o e o desenvolvimento dos nossos colaboradores s&atilde;o uma prioridade.<\/p>\\n<h3>Remunera&ccedil;&atilde;o e benef&iacute;cios<\/h3>\\n<ul>\\n<li>Pr&eacute;mio de l&iacute;ngua portuguesa.<\/li>\\n<li>Pr&eacute;mios de desempenho.<\/li>\\n<li>Pr&eacute;mio de assiduidade e pontualidade ap&oacute;s 12 meses de antiguidade.<\/li>\\n<li>Pr&eacute;mio especial de Eid Al-Adha.<\/li>\\n<li>Hor&aacute;rios flex&iacute;veis com possibilidade de teletrabalho ap&oacute;s o per&iacute;odo de integra&ccedil;&atilde;o.<\/li>\\n<li>Acesso gratuito ao gin&aacute;sio.<\/li>\\n<li>Transporte assegurado pela empresa.<\/li>\\n<\/ul>\\n<h3>Benef&iacute;cios sociais<\/h3>\\n<ul>\\n<li>Seguro de sa&uacute;de vantajoso + CNSS\/AMO.<\/li>\\n<li>Plano complementar de reforma ap&oacute;s um ano de antiguidade.<\/li>\\n<\/ul>\\n<h3>Excelentes condi&ccedil;&otilde;es de trabalho<\/h3>\\n<ul>\\n<li>Forma&ccedil;&atilde;o inicial e cont&iacute;nua.<\/li>\\n<li>Ambiente de trabalho que promove o bem-estar dos colaboradores.<\/li>\\n<li>Reais oportunidades de crescimento e desenvolvimento profissional.<\/li>\\n<\/ul>\\n<h2>Perfil procurado<\/h2>\\n<ul>\\n<li>Excelente dom&iacute;nio da l&iacute;ngua portuguesa, oral e escrita.<\/li>\\n<li>Bons conhecimentos de inform&aacute;tica.<\/li>\\n<li>Orienta&ccedil;&atilde;o para o servi&ccedil;o ao cliente.<\/li>\\n<li>Escuta ativa, empatia e cordialidade.<\/li>\\n<li>Capacidade de an&aacute;lise.<\/li>\\n<li>Capacidade de identificar necessidades e antecipar solu&ccedil;&otilde;es.<\/li>\\n<\/ul>\\n<p>Venha aprender, crescer profissionalmente e contribuir para o sucesso das nossas equipas atrav&eacute;s da sua perseveran&ccedil;a e orienta&ccedil;&atilde;o para o cliente!<\/p>\\n<h2>O nosso processo de recrutamento<\/h2>\\n<h3>1. Pr&eacute;-sele&ccedil;&atilde;o telef&oacute;nica<\/h3>\\n<p>Primeira conversa com um membro da equipa de recrutamento para validar os requisitos da fun&ccedil;&atilde;o.<\/p>\\n<h3>Presencialmente<\/h3>\\n<h3>2. Apresenta&ccedil;&atilde;o coletiva e testes<\/h3>\\n<p>Apresenta&ccedil;&atilde;o da empresa, sess&atilde;o de perguntas e respostas e realiza&ccedil;&atilde;o de testes escritos (franc&ecirc;s e inform&aacute;tica).<\/p>\\n<h3>3. Entrevista individual (30 minutos)<\/h3>\\n<p>Conversa aprofundada com um membro da equipa de recrutamento para avaliar as suas compet&ecirc;ncias e alinhar as suas ambi&ccedil;&otilde;es profissionais com a nossa cultura empresarial.<\/p>\\n<h2>Est&aacute; pronto(a) para este desafio?<\/h2>\\n<p><strong>Junte-se &agrave; aventura Concentrix, onde a inova&ccedil;&atilde;o e a satisfa&ccedil;&atilde;o do cliente se encontram. \ud83d\ude80<\/strong><\/p>\\n<p><strong>Esperamos conhec&ecirc;-lo(a) em breve!<\/strong><\/p>\\n<h3><strong>Junte-se &agrave; equipa Concentrix hoje mesmo!<\/strong> \ud83d\ude80<\/h3>\\n<\/div>\",\"ats_external_id\":\"MA-1387\",\"location\":\"Agadir, agadir\",\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":\"\",\"salary_currency\":null,\"updated_at\":\"2026-10-20T01:59:15.558+02:00\",\"created_at\":\"2026-09-04T16:28:48.698+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMzg3?\",\"apply_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMzg3\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"pt\",\"remote_type\":\"wfh_flexible\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-france\",\"internal_job_listing\":\"1\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"7\",\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"1\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":\"1\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"1690\",\"campaign_id\":\"1613\",\"campaign_title\":\" Harley-Davidson \/ English \/ BM \/ Lisbon\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Representative (English-speaking) - Iconic Motorcycle Brand\",\"street\":null,\"address\":null,\"city\":\"Lisbon\",\"state\":\"Lisbon\",\"postal_code\":null,\"region\":\"Lisboa\",\"country\":\"Portugal\",\"short_description\":\"Experience the power of a game-changing career!\",\"long_description\":\"<p>Are you looking for what&rsquo;s next? We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as a<strong>&nbsp;Customer Service Representative in Lisbon, Portugal (On-Site)<\/strong>&nbsp;you will ensure that performance goals are met across all operations. And that we fulfill client expectations related to operational excellence: high targets regarding quality, efficiency &amp; customer journey improvement.<\/p>\\n<p><strong>Career growth and personal development<\/strong><\/p>\\n<p>We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed. At Concentrix, there&rsquo;s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p><strong>This is more than a customer service role&mdash;it&rsquo;s a chance to build a career while working closely with a globally admired motorcycle brand, where passion, performance, and customer experience ride side by side.<\/strong><\/p>\\n<p><strong>What you will do in this role<\/strong><\/p>\\n<p>As a Customer Service Representative, you will:<\/p>\\n<ul>\\n<li>Manage inbound calls, as well as real-time\u202fchat,&nbsp;email\u202fsupport,&nbsp;and social media,&nbsp;ensuring every interaction feels like a professional and friendly greeting.&nbsp;<\/li>\\n<\/ul>\\n<ul>\\n<li>Act as the primary liaison for members. You will provide information on programs, membership benefits, and&nbsp;assist&nbsp;with new member orientations.&nbsp;<\/li>\\n<\/ul>\\n<ul>\\n<li>Answer detailed questions regarding&nbsp;Motor Clothes, general merchandising, and parts and accessories (P&amp;A).&nbsp;<\/li>\\n<\/ul>\\n<ul>\\n<li>Inform the community about upcoming rallies, local shop events, and social gatherings to drive engagement and ridership.&nbsp;<\/li>\\n<\/ul>\\n<ul>\\n<li>Assist&nbsp;in managing contacts from dealerships, providing support for \\\"how-to\\\" questions, and&nbsp;facilitating&nbsp;partnerships within the network.&nbsp;<\/li>\\n<\/ul>\\n<ul>\\n<li>Address customer complaints with empathy and a \\\"Make Things Right\\\" attitude to ensure continued brand loyalty.&nbsp;<\/li>\\n<\/ul>\\n<p><strong>Your qualifications<\/strong><\/p>\\n<p>Concentrix is a great match if you:<\/p>\\n<ul>\\n<li>Have a high level of English (B2) - Both written and oral<\/li>\\n<li>Are genuinely passionate about motorcycles.\u202f&nbsp;(Active riders and motorcycle enthusiasts are strongly preferred)<\/li>\\n<li>Have good typing and computer skills (MS Office applications)<\/li>\\n<li>Are tech-savvy, with the ability to quickly learn new software and tools<\/li>\\n<li>Have the ability to explain complex concepts clearly and concisely<\/li>\\n<li>Previous experience in a customer service center is an advantage, but not required<\/li>\\n<\/ul>\\n<p>If you feel you don&rsquo;t check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it&rsquo;s this or another role.<\/p>\\n<p><strong>What&rsquo;s in it for you<\/strong><\/p>\\n<p>In this role, we offer benefits that help you support your unique lifestyle:<\/p>\\n<ul>\\n<li>Competitive salary and performance bonus<\/li>\\n<li>Central location in Lisbon,&nbsp;Portugal<\/li>\\n<li>Bring-a-friend (referral) bonus opportunities<\/li>\\n<li>Full paid training on the company and the project you'll be working on<\/li>\\n<li>Career development programs<\/li>\\n<\/ul>\\n<p><strong>Experience the best version of you!<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p><strong>Concentrix is an equal-opportunity employer<\/strong><\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em><\/p>\\n<p><strong>Eligibility to work<\/strong><\/p>\\n<p>In accordance with Portugal&rsquo;s law, only applicants who are legally authorized to work in Portugal will be considered for this position.<\/p>\",\"ats_external_id\":\"PT-1613\",\"location\":\"Lisbon, Lisboa\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-21T00:59:05.146+01:00\",\"created_at\":\"2026-09-04T16:21:21.417+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNjEz?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNjEz\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"3\",\"auto_call\":\"0\",\"on_erp_listing\":\"0\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"1798\",\"campaign_id\":\"1383\",\"campaign_title\":\"Klantenadviseur Nederlandstalig (M\/V) - Agadir\",\"campaign_type\":\"job_application\",\"job_title\":\"Klantenadviseur Nederlandstalig (M\/V) - Agadir\",\"street\":null,\"address\":null,\"city\":\"Agadir\",\"state\":\"Souss-Massa\",\"postal_code\":\"80000\",\"region\":\"Agadir\",\"country\":\"Morocco\",\"short_description\":\"Sluit je vandaag nog aan bij het Concentrix-team\",\"long_description\":\"<div>\\n<h2>Wie zijn wij?<\/h2>\\n<p><strong>Concentrix<\/strong> is een internationaal bedrijf dat actief is in meer dan 70 landen. Wij zijn gespecialiseerd in het verbeteren van de klantervaring en het optimaliseren van bedrijfsprocessen. Wij helpen organisaties te transformeren en uitmuntendheid te bereiken in een inclusieve, samenwerkingsgerichte en innovatieve werkomgeving.<\/p>\\n<h2>Jouw missie als Klantenadviseur<\/h2>\\n<p>Jouw belangrijkste verantwoordelijkheid is het aanspreekpunt te zijn voor onze klanten. Je taken omvatten:<\/p>\\n<ul>\\n<li>Klanten en prospects begeleiden bij het oplossen van problemen en het verstrekken van informatie.<\/li>\\n<li>Actief bijdragen aan het versterken van ons merkimago en het verhogen van de klanttevredenheid.<\/li>\\n<li>Klachten effici&euml;nt behandelen.<\/li>\\n<li>Een echte ambassadeur zijn van uitstekende klantenservice.<\/li>\\n<\/ul>\\n<h3>Hoe doe je dat?<\/h3>\\n<p>Via inkomende telefoongesprekken, e-mails, schriftelijke correspondentie en mogelijk ook via sociale media.<\/p>\\n<p><strong>Geen telefonische prospectie of koude acquisitie!<\/strong><\/p>\\n<h2>Wat bieden wij jou?<\/h2>\\n<p>Bij Concentrix staan de waardering en ontwikkeling van onze medewerkers centraal.<\/p>\\n<h3>Salaris en voordelen<\/h3>\\n<ul>\\n<li>Taalpremie voor het Nederlands.<\/li>\\n<li>Prestatiebonussen.<\/li>\\n<li>Aanwezigheids- en stiptheidspremie vanaf 12 maanden dienstverband.<\/li>\\n<li>Speciale premie voor Eid al-Adha.<\/li>\\n<li>Flexibele werktijden met mogelijkheid tot thuiswerken na de inwerkperiode.<\/li>\\n<li>Gratis toegang tot de fitnessruimte.<\/li>\\n<li>Vervoer verzorgd door het bedrijf.<\/li>\\n<\/ul>\\n<h3>Sociale voordelen<\/h3>\\n<ul>\\n<li>Aantrekkelijke ziektekostenverzekering + CNSS\/AMO.<\/li>\\n<li>Aanvullend pensioenplan na &eacute;&eacute;n jaar dienstverband.<\/li>\\n<\/ul>\\n<h3>Uitstekende werkomstandigheden<\/h3>\\n<ul>\\n<li>Initi&euml;le en voortdurende opleidingen.<\/li>\\n<li>Een werkomgeving die welzijn op het werk bevordert.<\/li>\\n<li>Re&euml;le doorgroeimogelijkheden en professionele ontwikkeling.<\/li>\\n<\/ul>\\n<h2>Gezocht profiel<\/h2>\\n<ul>\\n<li>Uitstekende beheersing van het Nederlands, zowel mondeling als schriftelijk.<\/li>\\n<li>Goede kennis van informaticatoepassingen.<\/li>\\n<li>Klantgerichte instelling.<\/li>\\n<li>Actief luisteren, empathie en vriendelijkheid.<\/li>\\n<li>Analytisch denkvermogen.<\/li>\\n<li>Vermogen om behoeften te identificeren en oplossingen te anticiperen.<\/li>\\n<\/ul>\\n<p>Kom leren, groeien en bijdragen aan het succes van onze teams dankzij jouw doorzettingsvermogen en klantgerichtheid!<\/p>\\n<h2>Ons wervingsproces<\/h2>\\n<h3>1. Telefonische voorselectie<\/h3>\\n<p>Een eerste gesprek met een lid van het recruitmentteam om de vereisten van de functie te valideren.<\/p>\\n<h3>Op locatie<\/h3>\\n<h3>2. Groepspresentatie en testen<\/h3>\\n<p>Presentatie van het bedrijf, vraag- en antwoordsessie en afname van schriftelijke testen (Frans en informatica).<\/p>\\n<h3>3. Individueel gesprek (30 minuten)<\/h3>\\n<p>Een verdiepend gesprek met een lid van het recruitmentteam om jouw vaardigheden te evalueren en jouw professionele ambities af te stemmen op onze bedrijfscultuur.<\/p>\\n<h2>Klaar om deze uitdaging aan te gaan?<\/h2>\\n<p><strong>Sluit je aan bij het Concentrix-avontuur, waar innovatie en klanttevredenheid samenkomen. \ud83d\ude80<\/strong><\/p>\\n<p><strong>Wij kijken ernaar uit je binnenkort te ontmoeten!<\/strong><\/p>\\n<\/div>\",\"ats_external_id\":\"MA-1383\",\"location\":\"Agadir, Agadir\",\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":\"\",\"salary_currency\":null,\"updated_at\":\"2026-10-16T17:22:29.514+02:00\",\"created_at\":\"2026-09-04T15:59:18.232+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMzgz?\",\"apply_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMzgz\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"nl\",\"remote_type\":\"wfh_flexible\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-france\",\"internal_job_listing\":\"1\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"7\",\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"1\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":\"1\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"1799\",\"campaign_id\":\"1382\",\"campaign_title\":\"Asesor\/a de Atenci\u00f3n al Cliente Hispanohablante (H\/M) - Agadir\",\"campaign_type\":\"job_application\",\"job_title\":\"Asesor\/a de Atenci\u00f3n al Cliente Hispanohablante (H\/M) - Agadir\",\"street\":null,\"address\":null,\"city\":\"Agadir\",\"state\":\"Souss-Massa\",\"postal_code\":\"80000\",\"region\":\"Agadir\",\"country\":\"Morocco\",\"short_description\":\"Rejoignez l\u2019\u00e9quipe Concentrix d\u00e8s aujourd\u2019hui.\",\"long_description\":\"<div>\\n<h1>&iquest;Qui&eacute;nes somos?<\/h1>\\n<p><strong>Concentrix<\/strong> es una empresa internacional presente en m&aacute;s de 70 pa&iacute;ses. Somos especialistas en la mejora de la experiencia del cliente y la optimizaci&oacute;n de procesos empresariales, ayudando a las organizaciones a transformarse y alcanzar la excelencia en un entorno inclusivo, colaborativo e innovador.<\/p>\\n<h1>Tu misi&oacute;n como Asesor\/a de Atenci&oacute;n al Cliente<\/h1>\\n<p>Tu principal responsabilidad ser&aacute; ser el punto de contacto privilegiado de nuestros clientes. Tus funciones incluir&aacute;n:<\/p>\\n<ul>\\n<li>Acompa&ntilde;ar a prospectos y clientes en la resoluci&oacute;n de incidencias y proporcionar informaci&oacute;n.<\/li>\\n<li>Contribuir activamente a promover nuestra imagen de marca y fortalecer la satisfacci&oacute;n del cliente.<\/li>\\n<li>Gestionar eficazmente las reclamaciones.<\/li>\\n<li>Ser un verdadero embajador de la excelencia en la atenci&oacute;n al cliente.<\/li>\\n<\/ul>\\n<p>&iquest;C&oacute;mo lo har&aacute;s?<\/p>\\n<p>A trav&eacute;s de llamadas entrantes, correos electr&oacute;nicos, correspondencia y, potencialmente, interacciones en redes sociales.<\/p>\\n<p><strong>&iexcl;Sin prospecci&oacute;n telef&oacute;nica ni llamadas de venta en fr&iacute;o!<\/strong><\/p>\\n<h1>Lo que te ofrecemos<\/h1>\\n<p>En Concentrix, el reconocimiento y desarrollo de nuestros talentos es una prioridad.<\/p>\\n<h2>Remuneraci&oacute;n y beneficios<\/h2>\\n<ul>\\n<li>Bono por idioma espa&ntilde;ol.<\/li>\\n<li>Bonificaciones por desempe&ntilde;o.<\/li>\\n<li>Bono de asistencia y puntualidad a partir de los 12 meses.<\/li>\\n<li>Prima especial de Aid Al Adha.<\/li>\\n<li>Horarios flexibles con posibilidad de teletrabajo tras el per&iacute;odo de integraci&oacute;n.<\/li>\\n<li>Acceso gratuito al gimnasio.<\/li>\\n<li>Transporte proporcionado por la empresa.<\/li>\\n<\/ul>\\n<h2>Beneficios sociales<\/h2>\\n<ul>\\n<li>Seguro m&eacute;dico ventajoso + CNSS\/AMO.<\/li>\\n<li>Plan de jubilaci&oacute;n complementaria despu&eacute;s de un a&ntilde;o de antig&uuml;edad.<\/li>\\n<\/ul>\\n<h2>Excelentes condiciones de trabajo<\/h2>\\n<ul>\\n<li>Formaci&oacute;n inicial y continua.<\/li>\\n<li>Un entorno laboral que promueve la calidad de vida en el trabajo.<\/li>\\n<li>Oportunidades reales de crecimiento y desarrollo profesional.<\/li>\\n<\/ul>\\n<h1>Perfil buscado<\/h1>\\n<ul>\\n<li>Dominio del idioma espa&ntilde;ol, tanto oral como escrito.<\/li>\\n<li>Buen manejo de herramientas inform&aacute;ticas.<\/li>\\n<li>Orientaci&oacute;n al servicio al cliente.<\/li>\\n<li>Escucha activa, empat&iacute;a y amabilidad.<\/li>\\n<li>Capacidad de an&aacute;lisis.<\/li>\\n<li>Habilidad para identificar necesidades y anticipar soluciones.<\/li>\\n<\/ul>\\n<p>&iexcl;Ven a aprender, desarrollarte profesionalmente y contribuir al &eacute;xito de nuestros equipos poniendo en pr&aacute;ctica tu perseverancia y orientaci&oacute;n al cliente!<\/p>\\n<h1>Nuestro proceso de selecci&oacute;n<\/h1>\\n<h3>1. Preselecci&oacute;n telef&oacute;nica<\/h3>\\n<p>Primera entrevista con un miembro del equipo de selecci&oacute;n para validar los requisitos del puesto.<\/p>\\n<h3>Presencialmente<\/h3>\\n<h3>2. Presentaci&oacute;n colectiva y pruebas<\/h3>\\n<p>Presentaci&oacute;n de la empresa, sesi&oacute;n de preguntas y respuestas, y realizaci&oacute;n de pruebas escritas (franc&eacute;s e inform&aacute;tica).<\/p>\\n<h3>3. Entrevista individual (30 minutos)<\/h3>\\n<p>Conversaci&oacute;n en profundidad con un miembro del equipo de selecci&oacute;n para evaluar tus competencias y alinear tus objetivos profesionales con nuestra cultura empresarial.<\/p>\\n<h1>&iquest;Listo\/a para asumir este reto?<\/h1>\\n<p><strong>&Uacute;nete a la aventura Concentrix, donde la innovaci&oacute;n y la satisfacci&oacute;n del cliente se encuentran. \ud83d\ude80<\/strong><\/p>\\n<p><strong>&iexcl;Esperamos conocerte pronto!<\/strong><\/p>\\n<\/div>\",\"ats_external_id\":\"MA-1382\",\"location\":\"Agadir, Agadir\",\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":\"\",\"salary_currency\":null,\"updated_at\":\"2026-10-16T17:22:29.466+02:00\",\"created_at\":\"2026-09-04T15:43:42.727+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMzgy?\",\"apply_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMzgy\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-france\",\"internal_job_listing\":\"1\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"7\",\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"1\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":\"0\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"65\",\"campaign_id\":\"1492\",\"campaign_title\":\"Advisor II, Sales (Traditional Mandarin +Cantonese Speaker)\",\"campaign_type\":\"job_application\",\"job_title\":\"Advisor II, Sales (Traditional Mandarin +Cantonese Speaker)\",\"street\":\"MYS Kuala Lumpur  Sentral - NU Tower 2 - Level 9, 10, 24 & 25\",\"address\":\"MYS Kuala Lumpur  Sentral - NU Tower 2 - Level 9, 10, 24 & 25\",\"city\":\"Kuala Lumpur Sentral\",\"state\":\"Selangor\",\"postal_code\":\"50470\",\"region\":\"Malaysia\",\"country\":\"Malaysia\",\"short_description\":\"The Advisor II, Sales position interfaces with customers via inbound calls, outbound calls, or through the Internet for the purpose of selling products and services. This position is responsible for processing customer orders and sales; providing\/receiving information; selling client products\/service as well as providing basic customer service support.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0<\/h2><ul><li>Achieving specific sales targets and maximizing sale opportunities on each and every call<\/li><li>Use non-scripted probing techniques to determine customer needs and offer the most appropriate product or service to address their needs<\/li><li>Maintain broad knowledge of products, pricing, promotions, and procedures<\/li><li>Ensure service delivered to our customers meets contractual sales goals and other Key Performance Indicators (\u2018KPIs\u2019)<\/li><li>Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/li><li>Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/li><li>Clarify customer requirements; probe for understanding, use tools and resources to appropriately provide resolution to the customer<\/li><li>Prepare complete and accurate work including appropriately notating accounts as required<\/li><li>Participate in activities designed to improve customer satisfaction and sales performance<\/li><li>Answer billing questions by talking through components of customer accounts<\/li><\/ul><h2><\/h2><h2>Candidate Profile\u00a0<\/h2><ul><li>High school diploma with six months of sales experience preferred<\/li><li>Demonstrated sales technique and product knowledge preferred<\/li><li>Courteous with strong customer service orientation<\/li><li>Strong communication and negotiation skills required<\/li><li>Ability to effectively communicate, both written and verbally<\/li><li>Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly<\/li><li>Strong computer navigation skills and PC Knowledge<\/li><li>Ability to learn and think conceptually<\/li><li>Dependable with proficient attention to detail<\/li><li>Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/li><li>Able to rotate shifts, as needed<\/li><li>Based on location and\/or program, additional experience\/skills may be required<\/li><li>*Job requirements may vary by country and will not contravene any local laws<\/li><\/ul><p>\u00a0\u00a0\u00a0<\/p><h2>Career Framework Role\u00a0<\/h2><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge.\u00a0 Works with close supervision and clearly defined procedures.\u00a0 Starting to demonstrate familiarity with client terminology, operating standards and procedures.\u00a0 Starter without sustained metric performance levels.<\/p><p>\u00a0\u00a0\u00a0<\/p><h2><b>Supplemental Geographical Information <\/b><\/h2><p>RECRUITER ENTER THE APPLICABLE LANGUAGE:<\/p><p><\/p><p>UNITED KINGDOM- EXCLUDE HIGH SCHOOL INFORMATION IN CANDIDATE PROFILE SECTION<\/p><p>\u00a0\u00a0\u00a0<\/p><p>PHILIPPINES\u00a0\u00a0<\/p><p>\u2022 Minimum of two years of college education. No prior call center experience is required<\/p><p>\u2022 Ability to think clearly and can explain simple issues effectively, both written and verbally<\/p><p>\u00a0\u00a0\u00a0<\/p><p>INDIA\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy<\/p><p>\u2022 Clarify customer requirements; probe for and confirm understanding of requirements or problem<\/p><p>\u2022 Confirm customer understanding of the solution and provide additional customer education as needed<\/p><p>\u2022 Ability to learn including strong problem solving skills<\/p><p>\u2022 Demonstrate strong probing and problem solving skills<\/p><p>\u2022 Should be able to handle complex queries<\/p><p>\u2022 Should be able to resolve customer queries independently\u00a0<\/p><p><\/p><h2><b>Disclaimer\u00a0\u00a0 <\/b><\/h2><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p>\",\"ats_external_id\":\"R1761279\",\"location\":\"Kuala Lumpur Sentral, Malaysia\",\"job_type\":\"\",\"salary\":\"5000\",\"salary_type\":\"monthly\",\"salary_currency\":\"MYR\",\"updated_at\":\"2026-10-12T20:57:28.796+08:00\",\"created_at\":\"2026-09-04T12:05:01.318+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-malaysia.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNDky?\",\"apply_url\":\"https:\/\/concentrix-malaysia.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNDky\/apply?\",\"head_count\":\"50\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact Center\",\"job_industry\":\"advertising\",\"contract_type\":\"permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"language\":[],\"location\":{\"city\":\"Kuala Lumpur Sentral\",\"state\":\"Selangor\",\"country\":{\"wid\":\"972dc4ba8d454bc0b893ff84b1529077\",\"iso2\":\"MY\",\"iso3\":\"MYS\",\"descriptor\":\"Malaysia\",\"iso_numeric\":\"458\"},\"postal_code\":\"50470\",\"primary_location\":{\"id\":\"MY-KUM-JALAN-Y2\",\"wid\":\"aa68d3040a8d102eef9177716a6e0000\",\"descriptor\":\"MYS Kuala Lumpur  Sentral - NU Tower 2 - Level 9, 10, 24 & 25\"}},\"languages\":null,\"recruiter\":{\"email\":{\"wid\":\"8e32d659ea471010049a7db56d5d0004\",\"address\":\"selvagaaneshal.nallappan1@concentrix.com\"},\"last_name\":\"Nallappan\",\"first_name\":\"Selvagaanesh\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC0609\",\"wid\":\"f9af6d72609801cc31d466fc4f0689e2\",\"descriptor\":\"Advisor II, Sales\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-385688\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MYS-Kuala-Lumpur--Sentral---NU-Tower-2---Level-9-10\/Advisor-II-Sales--Mandarin_R1761279\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MYS-Kuala-Lumpur--Sentral---NU-Tower-2---Level-9-10\/Advisor-II-Sales--Mandarin_R1761279\/apply\",\"job_requisition_id\":\"R1761279\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"wid\":\"3f9cf49457fb0118ad5a8b4cd8b30004\",\"address\":\"shabab.aunhikattu@concentrix.com\"},\"last_name\":\"Aunhikattu\",\"first_name\":\"Shabab Rahman\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1761279\",\"wid\":\"2f6efc4f86f5102a684b87571d270000\",\"descriptor\":\"R1761279 Advisor II,Sales- Mandarin (Evergreen) (Open)\"},\"recruiter_group\":[{\"email\":{\"wid\":\"8e32d659ea471010049a7db56d5d0004\",\"address\":\"selvagaaneshal.nallappan1@concentrix.com\"},\"last_name\":\"Nallappan\",\"first_name\":\"Selvagaanesh\"}],\"requisition_type\":null,\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_11\",\"wid\":\"0227dc387a0901268f38556fe1650a39\",\"descriptor\":\"Grade 11\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-malaysia\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":\"0\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"1628\",\"campaign_id\":\"1136\",\"campaign_title\":\"GTM \/ DE \/ LPZ \/ Comdirect_new_Titel 2\",\"campaign_type\":\"job_application\",\"job_title\":\"Quereinsteiger (m\/w\/d) Bank - Service\",\"street\":\"Torgauer Platz 1\",\"address\":\"Torgauer Platz 1\",\"city\":\"Leipzig\",\"state\":\"Sachsen\",\"postal_code\":\"04315\",\"region\":\"Sachsen\",\"country\":\"Germany\",\"short_description\":\"Dein neuer Job im Bank- und Finanzwesen - bei uns am Standort Leipzig!\",\"long_description\":\"<h3><strong>Powering what's next.<\/strong><\/h3>\\n<p><strong><img src=\\\"https:\/\/i.imgur.com\/kHDOAbz.png\\\" alt=\\\"\\\" width=\\\"300\\\" height=\\\"160\\\" \/><\/strong><\/p>\\n<p><strong>Reden kannst du? Das trifft sich gut!<br \/><\/strong>Den Rest bringen wir dir bei. Starte jetzt als Starte jetzt als <strong>Kundenbetreuer (m\/w\/d) <\/strong>f&uuml;r <strong>Bankkunden <\/strong>im Bereich <strong>Kundencenter und Depot<\/strong>&nbsp;&ndash; auch ohne Erfahrung.<\/p>\\n<p><strong>Das Wichtigste zuerst<\/strong><\/p>\\n<ul>\\n<li>Basis: 14,24 &euro; brutto\/Stunde*<\/li>\\n<li>leistungsorientierte Verg&uuml;tung und Schichtzulagen<\/li>\\n<li>Start: ab sofort<\/li>\\n<li>Standort: Leipzig<\/li>\\n<li>Vollzeit oder Teilzeit &ndash; ab 30 Std.\/Woche<\/li>\\n<li>Servicezeiten: Montag - Samstag, 06:00 - 22:00 Uhr &ndash; Wunschschichten m&ouml;glich!<\/li>\\n<li>Quereinsteiger willkommen!<\/li>\\n<li>Unterst&uuml;tzung durch moderne KI-Tools<\/li>\\n<li>Unbefristeter Arbeitsvertrag&nbsp;<\/li>\\n<\/ul>\\n<p><strong>Das erwartet dich<br \/><\/strong>Du bist der erste Ansprechpartner bei unterschiedlichen Kundenanfragen, ob telefonisch, per E-Mail oder Chat.<br \/>Immer mit dabei: Unsere KI-Tools, die dir Routineaufgaben abnehmen und dir Zeit verschaffen, denn <strong>KI ist bei uns kein Ersatz &ndash; sondern dein Teamkollege.<\/strong><\/p>\\n<p><strong>Dein Alltag<\/strong><\/p>\\n<ul>\\n<li>Nimm Kundenanliegen <strong>im Bereich Online Banking, Aktien- &amp; Depotverwaltung<\/strong> entgegen<\/li>\\n<li>K&uuml;mmere dich um <strong>Produktanfragen von Kunden<\/strong> und stelle passende M&ouml;glichkeiten vor<\/li>\\n<li>Begleite Kunden bei ihrem <strong>Depotgesch&auml;ft<\/strong> &ndash; von der Er&ouml;ffnung, &uuml;ber die Buchung, bis hin zur L&ouml;schung<\/li>\\n<li><strong>Unterst&uuml;tze bei Kartensperrungen<\/strong>, <strong>Informationen zu Kontovorg&auml;ngen <\/strong>oder der <strong>Vereinbarung von Kundenterminen<\/strong> in einer Filiale<\/li>\\n<li>Hilf Kunden zuverl&auml;ssig bei <strong>Transaktionen<\/strong><\/li>\\n<li>Dokumentiere die Kommunikation in der <strong>Kundendatenbank<\/strong><\/li>\\n<\/ul>\\n<p>Mal ganz leicht. Mal herausfordernd. Aber immer in Bewegung.<\/p>\\n<p><strong>Das sagen unsere Game-Changer<\/strong><br \/><img src=\\\"https:\/\/i.imgur.com\/fMGAdP6.png\\\" alt=\\\"\\\" width=\\\"108\\\" height=\\\"18\\\" \/> &bdquo;Sehr tolle Teamleiter, es wird auf Mitarbeiter eingegangen und Mitarbeiter wertgesch&auml;tzt.&ldquo;<\/p>\\n<p>Bei uns bist du nicht einfach &bdquo;eine Stimme&ldquo;. Du bist Teil eines Teams, das sich gegenseitig unterst&uuml;tzt.<\/p>\\n<p><strong>Das bringst du mit<br \/><\/strong>Du brauchst keinen perfekten Lebenslauf.<br \/>Was z&auml;hlt:<\/p>\\n<ul>\\n<li>Du besitzt <strong>sehr gute Deutschkenntnisse<\/strong>&nbsp;in Wort und Schrift<\/li>\\n<li>Deine <strong>Kommunikation ist wertsch&auml;tzend<\/strong> und auf Augenh&ouml;he<\/li>\\n<li>Du hast gro&szlig;es\u202f<strong>Interesse an Finanzthemen<\/strong>\u202fund willst dich weiterentwickeln<\/li>\\n<li><strong>Neue Tools und Technologien <\/strong>sind genau dein Ding<\/li>\\n<li>Du bist bereit mit unserem Team <strong>am Standort in Leipzig <\/strong>zu arbeiten<\/li>\\n<\/ul>\\n<p>Erfahrung im Kundenservice? Super. Aber kein Muss.<\/p>\\n<p><strong>Benefits<br \/><\/strong>Ein Job sollte deinen einzigartigen Lebensstil unterst&uuml;tzen &ndash; und dich weiterbringen.<br \/>Deshalb bekommst du bei uns:<\/p>\\n<ul>\\n<li>Einen&nbsp;<strong>unbefristeten Arbeitsvertrag<\/strong><\/li>\\n<li>Eine Anstellung in\u202f<strong>Voll- oder Teilzeit<\/strong>&nbsp;&ndash; wie es f&uuml;r dich am besten passt<\/li>\\n<li>Die <strong>M&ouml;glichkeit deine Schichten mitzubestimmen<\/strong> &ndash; so wie es in deinen Alltag passt<\/li>\\n<li><strong>Bis zu 24 Urlaubstage<\/strong> - mit steigender Betriebszugeh&ouml;rigkeit kommen weitere Tage dazu<\/li>\\n<li>Eine<strong> intensive Einarbeitung<\/strong>, von unseren Trainern &ndash; sie bringen dir alles bei<\/li>\\n<li>Regelm&auml;&szlig;ige&nbsp;Coachings, Fresh-Ups und <strong>Aufbautrainings &ndash; unterst&uuml;tzt durch smarte Technologien<\/strong><\/li>\\n<li><strong>Weiterbildungs- und Karrierem&ouml;glichkeiten<\/strong>&nbsp;und das sogar weltweit<\/li>\\n<li><strong>Kostenlosen Zugang zu LinkedIn Learning<\/strong> &ndash; f&uuml;r dein Wachstum<\/li>\\n<li>Eine finanzielle Absicherung durch eine&nbsp;<strong>betriebliche Altersvorsorge<\/strong><\/li>\\n<li>Eine&nbsp;attraktive Pr&auml;mie von 600&euro;&nbsp;f&uuml;r jeden neuen Mitarbeiter, den du erfolgreich wirbst<\/li>\\n<li>Veranstaltungen wie&nbsp;<strong>Standortfeiern, Spieleabende und Grillevents<\/strong><\/li>\\n<li>Eine Vielzahl an&nbsp;Online-Shopping-Rabatten<\/li>\\n<li>Eine von uns&nbsp;<strong>gef&ouml;rderte Mitgliedschaft bei Wellhub<\/strong> und&nbsp;in ausgew&auml;hlten Fitnessstudios<\/li>\\n<\/ul>\\n<p><strong>Deine Bewerbung<br \/><\/strong>Wenn das alles nach dem perfekten n&auml;chsten Schritt auf deinem Karriereweg klingt, dann m&ouml;chten wir dich kennenlernen.<\/p>\\n<p>So geht&rsquo;s:<\/p>\\n<ol>\\n<li><strong>\\\"Bewerben\\\"-Button klicken<\/strong><\/li>\\n<li><strong>Daten eingeben<\/strong><\/li>\\n<li><strong>Fertig<\/strong><\/li>\\n<\/ol>\\n<p>Wir melden uns in der Regel innerhalb von 4 Werktagen bei dir.<strong>&nbsp;<\/strong><\/p>\\n<p><strong>Du hast noch Fragen? <\/strong>Unser virtueller Assistenten \\\"Dot\\\" steht dir per WhatsApp unter 01525 7294145 oder &uuml;ber den Facebook-Messenger rund um die Uhr zur Verf&uuml;gung.<\/p>\\n<p><strong>Hier arbeitet unser Team<br \/><\/strong>Concentrix Management Holding B.V &amp; Co. KG<br \/>Torgauer Platz 1, 04315 Leipzig &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;<\/p>\\n<p><strong>Concentrix setzt sich f&uuml;r Chancengleichheit ein<br \/><\/strong><em>Wir sind stolz darauf, als ein Team und ein Unternehmen weltweit vereint zu sein. Wir verpflichten uns, allen Bewerbenden gleiche Einstellungschancen einzur&auml;umen und ein Arbeitsumfeld zu schaffen, das frei von Diskriminierung und Bel&auml;stigung ist. Alle unsere Einstellungspraktiken basieren auf den gesch&auml;ftlichen Erfordernissen, den Stellenanforderungen und den beruflichen Qualifikationen, ohne R&uuml;cksicht auf Herkunft, Alter, Geschlechtsidentit&auml;t, sexuelle Orientierung, Religion, Familienstand oder Elternstatus, nationale Herkunft, Behinderung oder eine andere durch die geltenden nationalen Gesetze gesch&uuml;tzte Klassifizierung.<\/em><br \/><em>Vielfalt und Chancengleichheit geh&ouml;ren zu den gelebten Grundwerten bei Concentrix. Deshalb sind Bewerbungen von Menschen mit Behinderung ausdr&uuml;cklich erw&uuml;nscht. Schwerbehinderte und Gleichgestellte werden bei gleicher Eignung bevorzugt eingestellt. Hierzu bieten wir individuelle Unterst&uuml;tzung an, um den f&uuml;r dich passenden Arbeitsplatz zu schaffen. Kontaktiere bei Fragen gerne unser Recruiting-Team unter 0800 50 60 080.&nbsp;<\/em><\/p>\\n<p><strong>Arbeitserlaubnis<br \/><\/strong>Gem&auml;&szlig; deutschem Recht werden f&uuml;r diese Stelle nur Bewerber ber&uuml;cksichtigt, die &uuml;ber eine g&uuml;ltige Arbeitserlaubnis in Deutschland verf&uuml;gen.<\/p>\\n<p><em>*Der Bruttostundenlohn setzt sich zusammen aus einem Basisstundenlohn sowie einer spezifischen Projektzulage. Du m&ouml;chtest hierzu weitere Informationen, dann erfahre hierzu mehr in deinem pers&ouml;nlichen Bewerbungsgespr&auml;ch.<\/em><\/p>\\n<p>&nbsp;<\/p>\\n<p>#EMEACNX<br \/>#AGENTCNX<\/p>\",\"ats_external_id\":\"DE-1136\",\"location\":\"Leipzig, Sachsen\",\"job_type\":\"part_time\",\"salary\":\"14.24\",\"salary_type\":\"hourly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-10-21T01:59:16.765+02:00\",\"created_at\":\"2026-09-04T11:57:43.717+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-dach1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMTM2?\",\"apply_url\":\"https:\/\/concentrix-dach1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMTM2\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Festanstellung\",\"locale\":\"de\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-dach1\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":\"1\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"1100\",\"campaign_id\":\"25319\",\"campaign_title\":\"Sr. Software Engineer (TCF) R1761428\",\"campaign_type\":\"job_application\",\"job_title\":\"Senior Software Engineer- C++\",\"street\":\"IND Bangalore - Sy.Nos.54\/6 & 54\/5, Ground Floor, Part-B, Bannerghatta Road\",\"address\":\"IND Bangalore - Sy.Nos.54\/6 & 54\/5, Ground Floor, Part-B, Bannerghatta Road\",\"city\":\"Bangalore\",\"state\":\"Karn\u0101taka\",\"postal_code\":\"560029\",\"region\":null,\"country\":\"India\",\"short_description\":\"We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. \\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p>Job Description \u2013 Senior Software Engineer (Microservices &amp; IoT Platform \u2013 On-Prem) Location<\/p><p><\/p><p><b>Purpose of the Role<\/b><\/p><p><\/p><p>We are looking for a Senior Software Engineer to design and develop robust microservices for an onpremise IoT platform. The role involves building services that handle device communication (MQTT), high-volume data processing, and integration with BOS systems, while ensuring reliability, performance, and deployability across customer environments with limited infrastructure. The ideal candidate should be hands-on, strong in backend development, and comfortable working in distributed systems running outside cloud-managed environments.<\/p><p><\/p><p><b>Key Responsibilities<\/b><\/p><p><b>1. Microservices Development <\/b><\/p><p>\u2022 Design and develop lightweight, high-performance microservices<br \/>\u2022 Implement REST\/gRPC APIs for BOS and external integrations<\/p><p>\u2022 Ensure clean separation of concerns and modular design<\/p><p>\u2022 Build services that are environment-agnostic and easily deployable<\/p><p><\/p><p>2. IoT &amp; MQTT Integration<\/p><p>\u2022 Develop services to<\/p><ul><li>consume MQTT messages from devices<\/li><li>process and validate incoming data<\/li><\/ul><p><\/p><p>\u2022 Implement:<\/p><ul><li>message parsing<\/li><li>retry mechanisms<\/li><li>fault tolerance<\/li><\/ul><p>\u2022 Handle:<\/p><ul><li>intermittent connectivity<\/li><li>duplicate messages and out-of-order events<\/li><\/ul><p>3. Data Processing &amp; Storage<\/p><p>\u2022 Handle high-volume IoT data ingestion<\/p><p>\u2022 Design efficient data handling logic for:<\/p><ul><li>real-time processing<\/li><li>batch processing (if required)<\/li><\/ul><p>\u2022 Work with PostgreSQL for:<\/p><p>data persistence<\/p><p>optimized queries<\/p><p>\u2022 Ensure efficient disk and memory usage in constrained environments<\/p><p><\/p><p>4. Distributed System Implementation<\/p><p>\u2022 Implement:<\/p><ul><li>asynchronous communication<\/li><li>event-driven patterns<\/li><\/ul><p><\/p><p>\u2022 Handle:<\/p><ul><li>concurrency<\/li><li>idempotency<\/li><li>eventual consistency<\/li><\/ul><p>\u2022 Work with self-hosted messaging systems (MQTT brokers, Kafka, RabbitMQ, etc.)<\/p><p><\/p><p>5. Performance, Reliability &amp; Scalability<\/p><p>\u2022 Optimize services for:<\/p><ul><li>high throughput<\/li><li>low latency<\/li><\/ul><p>\u2022 Identify and fix performance bottlenecks<\/p><p>\u2022 Ensure services scale within fixed hardware limits (not infinite cloud scaling)<\/p><p>\u2022 Build resilient services with:<\/p><ul><li>retry strategies<\/li><li>circuit breakers (if applicable)<\/li><\/ul><p><\/p><p>6. Deployment Awareness &amp; Operability<\/p><p>\u2022 Write services that are:<\/p><ul><li>container-friendly (Docker)<\/li><li>easy to configure via environment\/config files<\/li><\/ul><p>\u2022 Understand:<\/p><p>service startup dependencies<\/p><p>configuration management<\/p><p>\u2022 Support:<\/p><ul><li>on-prem deployments and upgrades<\/li><\/ul><p>\u2022 Ensure services are:<\/p><ul><li>easy to debug in real environments (logs, error handling)<\/li><\/ul><p><\/p><p>7. Code Quality &amp; Best Practices<\/p><p>\u2022 Follow coding standards defined by architects<\/p><p>\u2022 Write clean, maintainable, testable code<\/p><p>\u2022 Participate in:<\/p><p>code reviews<\/p><p>design discussions<\/p><p><\/p><p>8. Collaboration \u2022<\/p><p>Work closely with:<\/p><ul><li>System Architect (for design clarity)<\/li><li>DevOps (for deployment &amp; release packaging)<\/li><li>QA team (for testing and validation)<\/li><\/ul><p>\u2022 Contribute to improving overall system design<\/p><p><\/p><p>9. 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They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p>\",\"ats_external_id\":\"R1760964\",\"location\":\"Porto\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-12T20:45:17.660+08:00\",\"created_at\":\"2026-09-03T22:09:15.564+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNTMwMw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PRT-Porto---Avenida-Sidonio-Pais-N-93\/PS-Business-Partner--Porto-Hybrid--PT-C2---EN-B2---People-Solutions-Generalist-I_R1760964\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"People Solutions Generalist\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"740544c0a47f01dd4480d776c10fbd38\",\"descriptor\":\"Concentrix Services Portugal, Sociedade Unipessoal, LDA\",\"reference_id\":\"ICNPO\",\"organization_reference_id\":\"ICNPO\"},\"language\":[],\"location\":{\"city\":\"Porto\",\"state\":null,\"country\":{\"wid\":\"2e8c5034deb045d49315417c347472ca\",\"iso2\":\"PT\",\"iso3\":\"PRT\",\"descriptor\":\"Portugal\",\"iso_numeric\":\"620\"},\"postal_code\":\"4100-467\",\"primary_location\":{\"id\":\"PT-POR-POPRK-01\",\"wid\":\"50c1c96fb0090110116ae031731d9cfd\",\"descriptor\":\"PRT POP (ICNPO)\"}},\"languages\":null,\"recruiter\":{\"email\":{\"wid\":\"4f06c95215ea10165217ffcbb77a0004\",\"address\":\"rafaela.dias2@concentrix.com\"},\"last_name\":\"Costa\",\"first_name\":\"Rafaela\"},\"categories\":[{\"id\":\"CF People Solutions Generalist\",\"wid\":\"0227dc387a09017a75a8448cf665e54b\",\"descriptor\":\"People Solutions Generalist\"}],\"recruiters\":[{\"id\":\"102550226\",\"wid\":\"da7d7d2449a210103305103ed3b50005\",\"descriptor\":\"Rafaela Costa (102550226)\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC0879\",\"wid\":\"f9af6d7260980158f549f9eb5006d7e8\",\"descriptor\":\"People Solutions Generalist I\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-385763\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PRT-Porto---Avenida-Sidonio-Pais-N-93\/PS-Business-Partner--Porto-Hybrid--PT-C2---EN-B2---People-Solutions-Generalist-I_R1760964\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PRT-Porto---Avenida-Sidonio-Pais-N-93\/PS-Business-Partner--Porto-Hybrid--PT-C2---EN-B2---People-Solutions-Generalist-I_R1760964\/apply\",\"job_requisition_id\":\"R1760964\"}],\"organizations\":[{\"wid\":\"73378e056c46101572d8bdd4e4850000\",\"descriptor\":\"W0ZVAN Site_Hq\",\"reference_id\":\"W0ZVAN\",\"custom_reference_id\":\"W0ZVAN\"},{\"wid\":\"7db7f34606d71015700342c948a00000\",\"descriptor\":\"23122 - 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11F, Tower D\",\"address\":\"IND Gurgaon Building 14 - 11F, Tower D\",\"city\":\"Gurugram\",\"state\":\"Hary\u0101na\",\"postal_code\":\"122002\",\"region\":null,\"country\":\"India\",\"short_description\":\"\",\"long_description\":\"<p><span><span>Concentrix is a technology-enabled global business services company specializing in customer engagement and improving business performance. 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including creative training techniques and accelerated learning techniques using a variety of training delivery modalities in a classroom environment<\/span><\/span><\/li><li><span><span>Ensure effective, consistent communication with managers, peers, operations, and other resource groups, including day-to-day interaction with clients<\/span><\/span><\/li><li><span><span>Develop and cultivate partnership with operations, other business units, resource units, and clients<\/span><\/span><\/li><li><span><span>Responsible for on-going classroom observations of direct reports, providing guidance, mentoring, and support that focuses on performance improvement<\/span><\/span><\/li><li><span><span>Monitor and ensure completion of daily training administrative work such as tracking of student data, timekeeping, and other administrative tasks as required in a timely and accurate manner<\/span><\/span><\/li><li><span><span>Responsible for day-to-day functional supervision of learners within the program training and\/or other curriculum delivered through a variety of classroom environments, including attendance and student progress monitoring for the duration of training, providing coaching and developmental feedback and readiness recommendations.<\/span><\/span><\/li><li><span><span>Team Leadership &amp; Management:\u00a0Lead, manage, and mentor a team of Quality Analysts and QA Leads, providing coaching and development to ensure consistent and strong quality performance<\/span><\/span><\/li><li><span><span>Quality System Implementation:\u00a0Develop, implement, and drive quality management systems (QMS) and processes to ensure compliance with client and industry standards<\/span><\/span><\/li><li><span><span>Performance Analysis &amp; Improvement:\u00a0Analyze quality and performance trends, aggregate audit findings, and provide actionable insights to identify and resolve quality issues and drive business KPIs.<\/span><\/span><\/li><li><span><span>Stakeholder Collaboration:\u00a0Develop strong working relationships with business stakeholders, both internal and external, to collaborate on improvement action plans.<\/span><\/span><\/li><li><span><span>Metric Reporting:\u00a0Track and maintain accurate metrics for direct reports and overall team performance, and present findings at MBRs and QBRs<\/span><\/span><\/li><li><span><span>Problem-Solving:\u00a0Utilize methodologies such as\u00a0<\/span><a 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target=\\\"_blank\\\"><span>Six Sigma<\/span><\/a><span>,\u00a0<\/span><a 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target=\\\"_blank\\\"><span>COPC<\/span><\/a><span>, or\u00a0<\/span><a 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target=\\\"_blank\\\"><span>PDCA<\/span><\/a><span>\u00a0to identify root causes and implement solutions for process and agent-level improvements.<\/span><\/span><\/li><li><span><span>Process Level Projects \u2013 idea implementation,<\/span><\/span><\/li><\/ul><p><span>\u00a0<\/span><\/p><p><span><span><b>Desired Skill Set: -<\/b><\/span><\/span><\/p><ul><li><span><span>Bachelor&#39;s degree in related field from a four-year college or university with more than seven years of relevant experience (with two to four years of Progressive Mgmt. 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Service\",\"street\":\"Grenzstra\u00dfe 21\",\"address\":\"Grenzstra\u00dfe 21\",\"city\":\"Halle (Saale)\",\"state\":\"Sachsen-Anhalt\",\"postal_code\":\"06112\",\"region\":\"Sachsen-Anhalt\",\"country\":\"Germany\",\"short_description\":\"Dein Einstieg in das Bank- und Finanzwesen - Bewirb dich jetzt in Halle (Saale)!\",\"long_description\":\"<h3><strong>Powering what's next.<\/strong><\/h3>\\n<p><strong><img src=\\\"https:\/\/i.imgur.com\/kHDOAbz.png\\\" alt=\\\"\\\" width=\\\"300\\\" height=\\\"160\\\" \/><\/strong><\/p>\\n<p><strong>Reden kannst du? Das trifft sich gut!<br \/><\/strong>Den Rest bringen wir dir bei. Starte jetzt als <strong>Kundenbetreuer (m\/w\/d) <\/strong>f&uuml;r <strong>Bankkunden <\/strong>im Bereich <strong>Kundencenter und Depot<\/strong>&nbsp;&ndash; auch ohne Erfahrung.<\/p>\\n<p><strong>Das Wichtigste zuerst<\/strong><\/p>\\n<ul>\\n<li>Basis: 14,24 &euro; brutto\/Stunde*<\/li>\\n<li>leistungsorientierte Verg&uuml;tung und Schichtzulagen<\/li>\\n<li>Start: ab sofort<\/li>\\n<li>Standort: Halle (Saale)<\/li>\\n<li>Vollzeit oder Teilzeit &ndash; ab 30 Std.\/Woche<\/li>\\n<li>Servicezeiten: Montag - Sonntag, 06:00 - 22:00 Uhr &ndash; Wunschschichten m&ouml;glich!<\/li>\\n<li>Quereinsteiger willkommen!<\/li>\\n<li>Unterst&uuml;tzung durch moderne KI-Tools<\/li>\\n<li>Unbefristeter Arbeitsvertrag&nbsp;<\/li>\\n<\/ul>\\n<p><strong>Das erwartet dich<br \/><\/strong>Du bist der erste Ansprechpartner bei unterschiedlichen Kundenanfragen, ob telefonisch, per E-Mail oder Chat.<br \/>Immer mit dabei: Unsere KI-Tools, die dir Routineaufgaben abnehmen und dir Zeit verschaffen, denn <strong>KI ist bei uns kein Ersatz &ndash; sondern dein Teamkollege.<\/strong><\/p>\\n<p><strong>Dein Alltag<\/strong><\/p>\\n<ul>\\n<li>Nimm Kundenanliegen <strong>im Bereich Online Banking, Aktien- &amp; Depotverwaltung<\/strong> entgegen<\/li>\\n<li>K&uuml;mmere dich um <strong>Produktanfragen von Kunden<\/strong> und stelle passende M&ouml;glichkeiten vor<\/li>\\n<li>Begleite Kunden bei ihrem <strong>Depotgesch&auml;ft<\/strong> &ndash; von der Er&ouml;ffnung, &uuml;ber die Buchung, bis hin zur L&ouml;schung<\/li>\\n<li><strong>Unterst&uuml;tze bei Kartensperrungen<\/strong>, <strong>Informationen zu Kontovorg&auml;ngen <\/strong>oder der <strong>Vereinbarung von Kundenterminen<\/strong> in einer Filiale<\/li>\\n<li>Hilf Kunden zuverl&auml;ssig bei <strong>Transaktionen<\/strong><\/li>\\n<li>Dokumentiere die Kommunikation in der <strong>Kundendatenbank<\/strong><\/li>\\n<\/ul>\\n<p>Mal ganz leicht. Mal herausfordernd. Aber immer in Bewegung.<\/p>\\n<p><strong>Das sagen unsere Game-Changer<\/strong><br \/><img src=\\\"https:\/\/i.imgur.com\/xwrIPCO.png\\\" alt=\\\"\\\" width=\\\"108\\\" height=\\\"18\\\" \/> &bdquo;Man kann eigentlich alles sagen, es ist wie eine gro&szlig;e Familie.. ich habe zu keiner Zeit das Gef&uuml;hl negativ behandelt worden zu sein.&ldquo;<\/p>\\n<p>Bei uns bist du nicht einfach &bdquo;eine Stimme&ldquo;. Du bist Teil eines Teams, das sich gegenseitig unterst&uuml;tzt.<\/p>\\n<p><strong>Das bringst du mit<br \/><\/strong>Du brauchst keinen perfekten Lebenslauf.<br \/>Was z&auml;hlt:<\/p>\\n<ul>\\n<li>Du besitzt <strong>sehr gute Deutschkenntnisse<\/strong>&nbsp;in Wort und Schrift<\/li>\\n<li>Deine <strong>Kommunikation ist wertsch&auml;tzend<\/strong> und auf Augenh&ouml;he<\/li>\\n<li>Du hast gro&szlig;es\u202f<strong>Interesse an Finanzthemen<\/strong>\u202fund willst dich weiterentwickeln<\/li>\\n<li><strong>Neue Tools und Technologien <\/strong>sind genau dein Ding<\/li>\\n<li>Du bist bereit mit unserem Team <strong>am Standort in Halle<\/strong> zu arbeiten<\/li>\\n<\/ul>\\n<p>Erfahrung im Kundenservice? Super. Aber kein Muss.<\/p>\\n<p><strong>Benefits<br \/><\/strong>Ein Job sollte deinen einzigartigen Lebensstil unterst&uuml;tzen &ndash; und dich weiterbringen.<br \/>Deshalb bekommst du bei uns:<\/p>\\n<ul>\\n<li>Einen&nbsp;<strong>unbefristeten Arbeitsvertrag<\/strong><\/li>\\n<li>Eine Anstellung in\u202f<strong>Voll- oder Teilzeit<\/strong> (ab 30 Stunden\/Woche) &ndash; wie es f&uuml;r dich am besten passt<\/li>\\n<li>Die <strong>M&ouml;glichkeit deine Schichten mitzubestimmen<\/strong> &ndash; so wie es in deinen Alltag passt<\/li>\\n<li><strong>Bis zu 27 Urlaubstage<\/strong>,&nbsp;f&uuml;r kleine als auch gro&szlig;e Auszeiten<\/li>\\n<li>Eine<strong> intensive Einarbeitung<\/strong>, von unseren Trainern &ndash; sie bringen dir alles bei<\/li>\\n<li>Regelm&auml;&szlig;ige&nbsp;Coachings, Fresh-Ups und <strong>Aufbautrainings &ndash; unterst&uuml;tzt durch smarte Technologien<\/strong><\/li>\\n<li><strong>Weiterbildungs- und Karrierem&ouml;glichkeiten<\/strong>&nbsp;und das sogar weltweit<\/li>\\n<li><strong>Kostenlosen Zugang zu LinkedIn Learning<\/strong> &ndash; f&uuml;r dein Wachstum<\/li>\\n<li>Eine finanzielle Absicherung durch eine&nbsp;<strong>betriebliche Altersvorsorge<\/strong><\/li>\\n<li>Eine&nbsp;attraktive Pr&auml;mie von 600&euro;&nbsp;f&uuml;r jeden neuen Mitarbeiter, den du erfolgreich wirbst<\/li>\\n<li>Veranstaltungen wie&nbsp;<strong>Standortfeiern, Spieleabende und Grillevents<\/strong><\/li>\\n<li>Eine Vielzahl an&nbsp;Online-Shopping-Rabatten<\/li>\\n<li>Eine von uns&nbsp;<strong>gef&ouml;rderte Mitgliedschaft bei Wellhub<\/strong> und&nbsp;in ausgew&auml;hlten Fitnessstudios<\/li>\\n<\/ul>\\n<p><strong>Deine Bewerbung<br \/><\/strong>Wenn das alles nach dem perfekten n&auml;chsten Schritt auf deinem Karriereweg klingt, dann m&ouml;chten wir dich kennenlernen.<\/p>\\n<p>So geht&rsquo;s:<\/p>\\n<ol>\\n<li><strong>\\\"Bewerben\\\"-Button klicken<\/strong><\/li>\\n<li><strong>Daten eingeben<\/strong><\/li>\\n<li><strong>Fertig<\/strong><\/li>\\n<\/ol>\\n<p>Wir melden uns in der Regel innerhalb von 4 Werktagen bei dir.<strong>&nbsp;<\/strong><\/p>\\n<p><strong>Du hast noch Fragen? <\/strong>Unser virtueller Assistenten \\\"Dot\\\" steht dir per WhatsApp unter 01525 7294145 oder &uuml;ber den Facebook-Messenger rund um die Uhr zur Verf&uuml;gung.<\/p>\\n<p><strong>Hier arbeitet unser Team<br \/><\/strong>Concentrix Management Holding B.V &amp; Co. KG<br \/>Grenzstra&szlig;e 21, 06112 Halle&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;<\/p>\\n<p><strong>Concentrix setzt sich f&uuml;r Chancengleichheit ein<br \/><\/strong><em>Wir sind stolz darauf, als ein Team und ein Unternehmen weltweit vereint zu sein. Wir verpflichten uns, allen Bewerbenden gleiche Einstellungschancen einzur&auml;umen und ein Arbeitsumfeld zu schaffen, das frei von Diskriminierung und Bel&auml;stigung ist. Alle unsere Einstellungspraktiken basieren auf den gesch&auml;ftlichen Erfordernissen, den Stellenanforderungen und den beruflichen Qualifikationen, ohne R&uuml;cksicht auf Herkunft, Alter, Geschlechtsidentit&auml;t, sexuelle Orientierung, Religion, Familienstand oder Elternstatus, nationale Herkunft, Behinderung oder eine andere durch die geltenden nationalen Gesetze gesch&uuml;tzte Klassifizierung.<\/em><br \/><em>Vielfalt und Chancengleichheit geh&ouml;ren zu den gelebten Grundwerten bei Concentrix. Deshalb sind Bewerbungen von Menschen mit Behinderung ausdr&uuml;cklich erw&uuml;nscht. Schwerbehinderte und Gleichgestellte werden bei gleicher Eignung bevorzugt eingestellt. Hierzu bieten wir individuelle Unterst&uuml;tzung an, um den f&uuml;r dich passenden Arbeitsplatz zu schaffen. Kontaktiere bei Fragen gerne unser Recruiting-Team unter 0800 50 60 080.&nbsp;<\/em><\/p>\\n<p><strong>Arbeitserlaubnis<br \/><\/strong>Gem&auml;&szlig; deutschem Recht werden f&uuml;r diese Stelle nur Bewerber ber&uuml;cksichtigt, die &uuml;ber eine g&uuml;ltige Arbeitserlaubnis in Deutschland verf&uuml;gen.<br \/><br \/><em>*Der Bruttostundenlohn setzt sich zusammen aus einem Basisstundenlohn sowie einer spezifischen Projektzulage. Du m&ouml;chtest hierzu weitere Informationen, dann erfahre hierzu mehr in deinem pers&ouml;nlichen Bewerbungsgespr&auml;ch.<\/em><\/p>\\n<p>#EMEACNX<br \/>#AGENTCNX<\/p>\",\"ats_external_id\":\"DE-1134\",\"location\":\"Halle (Saale), Sachsen-Anhalt\",\"job_type\":\"part_time\",\"salary\":\"14.24\",\"salary_type\":\"hourly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-10-16T01:59:16.314+02:00\",\"created_at\":\"2026-09-03T14:08:52.869+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-dach1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMTM0?\",\"apply_url\":\"https:\/\/concentrix-dach1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMTM0\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":\"banking\",\"contract_type\":\"permanent\",\"locale\":\"de\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-dach1\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":\"1\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"1559\",\"campaign_id\":\"1037\",\"campaign_title\":\"Advisor II, B2B Sales R1761282\",\"campaign_type\":\"job_application\",\"job_title\":\"Account Manager (Norwegian - speaking) - On-site - High Tech HT05\",\"street\":\"ESP Benalm\u00e1dena Costa - Plaza Solymar, C.C. Benalmar Local 12\",\"address\":\"ESP Benalm\u00e1dena Costa - Plaza Solymar, C.C. Benalmar Local 12\",\"city\":\"Benalm\u00e1dena Costa\",\"state\":\"Malaga\",\"postal_code\":\"29630\",\"region\":null,\"country\":\"Spain\",\"short_description\":\"The Advisor II, B2B Sales position interfaces with customers via inbound calls, outbound calls, or through the Internet for the purpose of selling products and services. This position is responsible for processing customer orders and sales; providing\/receiving information; selling client products\/service as well as providing basic customer service support.\",\"long_description\":\"<div><\/div><div><div><div><div><div><div><div><div><div><p><b>Experience the power of a game-changing career\u00a0\u00a0<\/b><\/p><p><\/p><p>Want to be part of an innovative and growing team? We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries.\u00a0\u00a0<\/p><p><\/p><p>If you\u2019re looking to grow and be inspired, as an\u00a0<b>Account Manager in Malaga (on-site)<\/b>, you will be part of our team of game-changers who are powering the brands of the future in the Tech industry.\u00a0\u00a0<\/p><p><\/p><p><b>Career growth and personal development\u00a0\u00a0<\/b><\/p><p><\/p><p>This is a great opportunity to experience the power of what\u2019s next and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed.\u00a0\u00a0<\/p><p><\/p><p><b>What you will do in this role\u00a0\u00a0<\/b><\/p><p><\/p><p>In everything we do, we believe in doing right by and for people \u2013 our clients, their customers, our people, our community, and our planet.\u00a0\u00a0<\/p><p><\/p><p>As an\u00a0<b>Account Manager<\/b>\u00a0on our team, you will:\u00a0\u00a0<br \/>\u00a0<br \/>- Responsible for partner pipeline management, detecting new opportunities detected, and driving successful and profitable closure of deal rate\u00a0\u00a0<br \/>- Understand partner market and competition and evaluate reseller interest\u00a0\u00a0<br \/>- Create partner loyalty and drive partner competencies and certification in BU products\u00a0\u00a0<br \/>- Ensure partners are taking advantage of promotions, events &amp; programs\u00a0\u00a0<br \/>- Work together with partner to drive revenue for BU via campaigns, opportunity identification (and closure) and other methods\u00a0\u00a0<br \/>- Detect and provide transparency of qualified opportunities and take actions to close them with partner &amp; support partners to close big deals when necessary\u00a0\u00a0<br \/>- Work closely with telemarketing, end user sales teams and other key resources to maximize revenue and customer\/partner satisfaction\u00a0\u00a0<br \/>- Monitor execution of partner marketing plan, investment and co-marketing activities review and proposal, monitor ROI\u00a0\u00a0<br \/>- May attend country partner events for meeting key partners\u00a0 \u00a0<\/p><p><\/p><p><b>Your qualifications\u00a0\u00a0<\/b><\/p><p><\/p><p>We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.\u00a0\u00a0<\/p><p><\/p><p><b>Concentrix is a great match if you:<\/b><\/p><p><b>\u00a0\u00a0<\/b><\/p><p>- Are bilingual or proficient in <span>Norwegian <\/span> and advanced in English<br \/>- Have two years of related technical sales experience preferred\u00a0\u00a0<br \/>- Are familiar with channel programs\u00a0\u00a0<br \/>- Have excellent negotiation management and strong communication skills (verbal &amp; written) including excellent telephone and presentation skills\u00a0\u00a0<br \/>- Work toward goal achievement using negotiation, teamwork\/collaboration, motivation and time\/work prioritize\u00a0\u00a0<br \/>- Can demonstrate innovation and good judgment\/problem-solving skills when making decisions\u00a0\u00a0<br \/>- Can establish an individual course of action to accomplish goals while using appropriate\u00a0<\/p><p><\/p><p><b>It would be a plus if you:\u00a0\u00a0<\/b><\/p><p><\/p><p>- Have experience in working in Channel environment, knowledge of partners and distributors\u00a0<\/p><p>Don\u2019t meet every requirement? No worries. We\u2019re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don\u2019t check every box, we still encourage you to apply. We\u2019ll do our best to match you with the right job, whether it\u2019s this one or another role.\u00a0\u00a0<\/p><p><\/p><p><b>What\u2019s in it for you\u00a0\u00a0<\/b><\/p><p><\/p><p>We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. That\u2019s why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for our teams, our customers, and YOU.\u00a0\u00a0<\/p><p><\/p><p>In this role, we offer benefits that help support your unique lifestyle:\u00a0\u00a0<\/p><p><\/p><p>- Full-time 39 hours\/week contract: Monday to Friday 9:00 - 18:00<br \/>- Salary 23 400 euros gross\/year &#43; up to 7 200 euros gross\/year in bonus\u00a0\u00a0<br \/>- Central location in Malaga<br \/>- Bring-a-friend (referral) bonus opportunities\u00a0\u00a0<br \/>- Full paid training on the company and the project you&#39;ll be working on\u00a0\u00a0<br \/>- Career development programs and specialized courses\u00a0\u00a0<br \/>\u00a0<\/p><p><b>Experience the best version of you!\u00a0<\/b>\u00a0<\/p><p><\/p><p>At Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.\u00a0\u00a0<\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d\u00a0\u00a0<\/p><p><\/p><p>Concentrix is an equal opportunity employer\u00a0\u00a0<\/p><p><i>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. 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This position assists external users of the client's technical products or services by answering questions and solving problems involved in their use.<\/p>\\n<p data-pm-slice=\\\"1 1 []\\\">Assist external users of the client's technical products or services; identify, investigate, research and provide resolution to user questions and problems<\/p>\\n<p data-pm-slice=\\\"1 1 []\\\">. <strong>German (C1); English (B2)<\/strong><\/p>\\n<p>&bull; Troubleshoot basic and routine customer issues that are technical in nature; including hardware, software, networking, or other designated client products&nbsp;<\/p>\\n<p>&bull; Follow appropriate escalation path to resolve technical issues; including making follow up outbound calls to customers or other parties as needed<\/p>\\n<p>&bull; Solve problems that are generally unstructured and require extensive use of conceptual thinking skills<\/p>\\n<p>&bull; Ensure service delivered to our customers meets contractual Key Performance Indicator (&lsquo;KPIs&rsquo;)<\/p>\\n<p>&bull; Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p>\\n<p>&bull; Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer&nbsp;<\/p>\\n<p>&bull; Clarify customer requirements; probe for understanding<\/p>\\n<p>&bull; Prepare complete and accurate work including appropriately notating accounts as required<\/p>\\n<p>&bull; Participate in activities designed to improve customer satisfaction and business performance<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>We can't wait to meet you!<\/strong><\/p>\\n<div>\\n<p><strong>Who&nbsp;are&nbsp;we?&nbsp;<\/strong><\/p>\\n<\/div>\\n<div>\\n<p>With 440,000 colleagues all over the world, we specialize in creating exceptional customer experiences and driving digital transformation for some of the world&rsquo;s biggest and best companies.&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>We&rsquo;re fanatical about our diverse and passionate people all across the world. We embrace all our different cultures, individualities, and personalities because we recognize that all our differences make us stronger together. Concentrix is an equal opportunity employer, and we process applicants without regard to disability, race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression or any other characteristic.&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>We&nbsp;show&nbsp;our&nbsp;colleagues&nbsp;how&nbsp;important&nbsp;they&nbsp;are&nbsp;by&nbsp;showering&nbsp;them&nbsp;with&nbsp;perks,&nbsp;like&nbsp;a&nbsp;culture&nbsp;of&nbsp;belonging;&nbsp;clear&nbsp;paths&nbsp;for&nbsp;career&nbsp;development;&nbsp;professional&nbsp;support,&nbsp;coaching&nbsp;and&nbsp;mentorship&nbsp;programs;&nbsp;performance-based&nbsp;pay; a&nbsp;global&nbsp;network&nbsp;of&nbsp;lifelong&nbsp;friends&nbsp;and&nbsp;peers;&nbsp;and&nbsp;more! (Like,&nbsp;lots&nbsp;more.)<\/p>\\n<\/div>\\n<p>Location:<\/p>\\n<p>GEO Tbilisi - Vake Plaza 7th &amp; 8th Flrs, 72a Ilia Chavchavadze Avenue, 7th &amp; 8th Flrs<\/p>\",\"ats_external_id\":\"GE-57\",\"location\":\"Tbilisi, Tbilisi\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-09-17T12:23:34.794+04:00\",\"created_at\":\"2026-09-03T13:43:25.099+04:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-georgia.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81Nw?\",\"apply_url\":\"https:\/\/concentrix-georgia.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81Nw\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":\"temporarily_remote\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-georgia\",\"internal_job_listing\":\"1\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"1\",\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"1\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":\"1\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"1104\",\"campaign_id\":\"25232\",\"campaign_title\":\"Software Architect (TCF) R1761003\",\"campaign_type\":\"job_application\",\"job_title\":\".Net Full Stack Technical Architect\",\"street\":\"IND Bangalore - Sy.Nos.54\/6 & 54\/5, Ground Floor, Part-B, Bannerghatta Road\",\"address\":\"IND Bangalore - Sy.Nos.54\/6 & 54\/5, Ground Floor, Part-B, Bannerghatta Road\",\"city\":\"Bangalore\",\"state\":\"Karn\u0101taka\",\"postal_code\":\"560029\",\"region\":null,\"country\":\"India\",\"short_description\":\"We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.\\n\\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p><i><span>Architecture &amp; Technical Leadership<br \/>\u2022\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 System Design: Architect scalable, secure, and resilient microservices and distributed systems using .NET 8\/9&#43; and C#.<br \/>\u2022\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 API Management and Security: Experience in designing and managing APIs using Swagger\/OpenAPI, Postman, or API Gateway. Knowledge of authentication\/authorization protocols like OAuth2, JWT, and SAML<br \/>\u2022\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Performance Optimization: Proven experience in profiling, monitoring, and optimizing applications for performance using tools like dotnet-trace, dotnet-counters, and Visual Studio&#39;s Diagnostic Tools. Expertise in .NET runtime (CLR) performance tuning, memory management (garbage collection), and SQL query optimization<br \/>\u2022\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Microservices Architecture: Strong expertise in building and managing microservices using ASP.NET Core, with resilience libraries like Polly, and developing REST and GraphQL APIs. Experience with inter-service communication using gRPC or Kafka<br \/>\u2022\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 AI Integration: Design integration patterns for embedding Large Language Models (LLMs), machine learning pipelines, and cognitive services into core product workflows.<br \/>\u2022\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Cloud Infrastructure: Oversee cloud-native implementations, prioritizing<br \/>\u2022\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Azure Open AI, Azure Kubernetes Service (AKS), and serverless computing.<br \/>Governance &amp; Mentorship<br \/>\u2022\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Best Practices: Establish coding standards, architecture principles, and security guidelines for both .NET and AI implementations.<br \/>\u2022\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Code Review: Conduct technical reviews to ensure code performance, thread safety, memory efficiency, and secure data handling. Expertise in conducting thorough code reviews to ensure adherence to SOLID principles, design patterns, and industry-standard best practices. Proficiency in writing clean, modular, and maintainable code using tools like SonarQube or PMD for static code analysis<br \/>\u2022\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Mentorship: Guide engineering teams through the shift from traditional deterministic programming to probabilistic AI-driven engineering.<br \/>\u00a0<br \/>\u00a0AI:<br \/>\u2022\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 AI Frameworks: Semantic Kernel, Microsoft.Extensions.AI, ML.NET.<br \/>\u2022\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Cloud AI Services: Azure OpenAI Service, Cognitive Services, Azure AI Search.<br \/>\u2022\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Data Tools: Familiarity with Python data stacks (Pandas, NumPy) for cross-team collaboration.<br \/>\u00a0<br \/>DevOps &amp; Cloud<br \/>\u00a0<br \/>\u2022\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Platforms: Microsoft Azure (preferred).<br \/>\u2022\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 CI\/CD tools: Jenkins, GitHub Actions, GitLab CI\/CD, Azure Pipelines, AWS CodePipeline, GCP Cloud Build<br \/>\u2022\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Containerization: Docker, Kubernetes (EKS, AKS)<br \/>\u2022\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Infrastructure as Code: Terraform, CloudFormation, Ansible<br \/>\u2022\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Monitoring tools: Prometheus, Grafana, ELK Stack, Splunk<br \/>\u00a0<br \/>Qualifications<br \/>\u00a0<br \/>\u2022\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Experience: Minimum of 10&#43; years in software development, with 4&#43; years in an architectural role, and 1-2 years hands-on with AI implementations.<br \/>\u2022\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 At least 4&#43; years of hands-on experience in cloud native architecture design, implementation of distributed, fault-tolerant enterprise applications for cloud.<br \/>\u2022\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Should have knowledge to understand and create Target State Solutions using Architecture Patterns: DDD (Domain-Driven Design), CQRS, Event-Driven Architecture, Microservices<br \/>\u2022\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Should be able to create Low level designs for Engineering teams For Ex: Flow charts, Sequence diagrams, class diagrams<br \/>\u2022\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Should have knowledge of reusable components such as Middleware and Action Filters, using an ORM like Entity Framework Core (EF Core), and implementing robust Logging and Monitoring<br \/>\u2022\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Should have Hands-On experience on : Frameworks: .NET Core, .NET 8\/9, ASP.NET Core, Entity Framework Core. Advanced C# (Asynchronous programming, memory optimization, LINQ).. ASP.NET Core Web API development, including implementing authentication and authorization processes (e.g., using ASP.NET Core Identity, JWTs). Project and package management using NuGet and the .NET CLI. Using Entity Framework Core (EF Core), including database connection pool configuration<br \/>o\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Event-Driven Implementation: Integrating with Kafka using .NET client libraries<br \/>\u2022\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Should define Interfaces and re-usable components to avoid duplicate effort - For Ex: Circuit breaker, Retry, Error Handling<br \/>\u2022\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Experience in application migration and modernization of legacy applications to cloud platforms.<br \/>\u2022\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Deep expertise in architecting and designing end-to-end cloud solutions, recommending architecture patterns aligned to business needs<br \/>\u2022\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Experience designing approach and leading migrations from on premises to cloud, leveraging database migration services and application migration\/assessment tooling (e.g., discovery, wave planning, cutover, validation)<br \/>\u2022\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Hands-on experience with Kubernetes, and managed\/container platforms (e.g., cloud-managed Kubernetes services and\/or OpenShift)<br \/>\u2022\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Working knowledge of cloud-native CI\/CD and developer platforms (source control, build, artifact repositories, pipeline orchestration), distributed tracing\/observability, and security services<br \/>\u2022\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Strong understanding of microservices architecture, with experience in designing and implementing cloud-based solutions<br \/>\u2022\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Strong understanding of the cloud native development practices and architectural patterns<br \/>\u2022\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Experience in leading and managing teams within specialist areas from project planning to execution<br \/>\u2022\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Communication: Ability to translate complex AI capabilities into clear business value for non-technical stakeholders.<\/span><\/i><\/p>\",\"ats_external_id\":\"R1761003\",\"location\":\"Bangalore, Karn\u0101taka\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-12T20:45:12.650+08:00\",\"created_at\":\"2026-09-03T02:05:55.324+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNTIzMg?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/IND-Bangalore---55-Divyasree-Towers-Bannerghatta-Main-Road\/Software-Architect--TCF-_R1761003\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Architecture\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"2ffb5dc89bc301077706db64f5d20000\",\"descriptor\":\"Concentrix Catalyst Technologies Private Limited\",\"reference_id\":\"PIN08\",\"organization_reference_id\":\"PIN08\"},\"language\":[],\"location\":{\"city\":\"Bangalore\",\"state\":\"Karn\u0101taka\",\"country\":{\"wid\":\"c4f78be1a8f14da0ab49ce1162348a5e\",\"iso2\":\"IN\",\"iso3\":\"IND\",\"descriptor\":\"India\",\"iso_numeric\":\"356\"},\"postal_code\":\"560029\",\"primary_location\":{\"id\":\"IN-BAN-DIVYA-01\",\"wid\":\"83cb63b9e8cc10062d9f607eee1a0000\",\"descriptor\":\"IND Bangalore - 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Das trifft sich gut!<br \/><\/strong>Den Rest bringen wir dir bei. Starte jetzt als Starte jetzt als <strong>Kundenbetreuer (m\/w\/d) <\/strong>f&uuml;r <strong>Bankkunden <\/strong>im Bereich <strong>Kundencenter und Depot<\/strong>&nbsp;&ndash; auch ohne Erfahrung.<\/p>\\n<p><strong>Das Wichtigste zuerst<\/strong><\/p>\\n<ul>\\n<li>Basis: 14,24 &euro; brutto\/Stunde*<\/li>\\n<li>leistungsorientierte Verg&uuml;tung und Schichtzulagen<\/li>\\n<li>Start: ab sofort<\/li>\\n<li>Standort: Leipzig<\/li>\\n<li>Vollzeit oder Teilzeit &ndash; ab 30 Std.\/Woche<\/li>\\n<li>Servicezeiten: Montag - Samstag, 06:00 - 22:00 Uhr &ndash; Wunschschichten m&ouml;glich!<\/li>\\n<li>Quereinsteiger willkommen!<\/li>\\n<li>Unterst&uuml;tzung durch moderne KI-Tools<\/li>\\n<li>Unbefristeter Arbeitsvertrag&nbsp;<\/li>\\n<\/ul>\\n<p><strong>Das erwartet dich<br \/><\/strong>Du bist der erste Ansprechpartner bei unterschiedlichen Kundenanfragen, ob telefonisch, per E-Mail oder Chat.<br \/>Immer mit dabei: Unsere KI-Tools, die dir Routineaufgaben abnehmen und dir Zeit verschaffen, denn <strong>KI ist bei uns kein Ersatz &ndash; sondern dein Teamkollege.<\/strong><\/p>\\n<p><strong>Dein Alltag<\/strong><\/p>\\n<ul>\\n<li>Nimm Kundenanliegen <strong>im Bereich Online Banking, Aktien- &amp; Depotverwaltung<\/strong> entgegen<\/li>\\n<li>K&uuml;mmere dich um <strong>Produktanfragen von Kunden<\/strong> und stelle passende M&ouml;glichkeiten vor<\/li>\\n<li>Begleite Kunden bei ihrem <strong>Depotgesch&auml;ft<\/strong> &ndash; von der Er&ouml;ffnung, &uuml;ber die Buchung, bis hin zur L&ouml;schung<\/li>\\n<li><strong>Unterst&uuml;tze bei Kartensperrungen<\/strong>, <strong>Informationen zu Kontovorg&auml;ngen <\/strong>oder der <strong>Vereinbarung von Kundenterminen<\/strong> in einer Filiale<\/li>\\n<li>Hilf Kunden zuverl&auml;ssig bei <strong>Transaktionen<\/strong><\/li>\\n<li>Dokumentiere die Kommunikation in der <strong>Kundendatenbank<\/strong><\/li>\\n<\/ul>\\n<p>Mal ganz leicht. Mal herausfordernd. Aber immer in Bewegung.<\/p>\\n<p><strong>Das sagen unsere Game-Changer<\/strong><br \/><img src=\\\"https:\/\/i.imgur.com\/fMGAdP6.png\\\" alt=\\\"\\\" width=\\\"108\\\" height=\\\"18\\\" \/> &bdquo;Sehr tolle Teamleiter, es wird auf Mitarbeiter eingegangen und Mitarbeiter wertgesch&auml;tzt.&ldquo;<\/p>\\n<p>Bei uns bist du nicht einfach &bdquo;eine Stimme&ldquo;. Du bist Teil eines Teams, das sich gegenseitig unterst&uuml;tzt.<\/p>\\n<p><strong>Das bringst du mit<br \/><\/strong>Du brauchst keinen perfekten Lebenslauf.<br \/>Was z&auml;hlt:<\/p>\\n<ul>\\n<li>Du besitzt <strong>sehr gute Deutschkenntnisse<\/strong>&nbsp;in Wort und Schrift<\/li>\\n<li>Deine <strong>Kommunikation ist wertsch&auml;tzend<\/strong> und auf Augenh&ouml;he<\/li>\\n<li>Du hast\u202f<strong>Interesse an Finanzthemen<\/strong>\u202fund willst dich weiterentwickeln<\/li>\\n<li><strong>Neue Tools und Technologien <\/strong>sind genau dein Ding<\/li>\\n<li>Du bist bereit mit unserem Team <strong>am Standort in Leipzig <\/strong>zu arbeiten<\/li>\\n<\/ul>\\n<p>Erfahrung im Kundenservice? Super. Aber kein Muss.<\/p>\\n<p><strong>Benefits<br \/><\/strong>Ein Job sollte deinen einzigartigen Lebensstil unterst&uuml;tzen &ndash; und dich weiterbringen.<br \/>Deshalb bekommst du bei uns:<\/p>\\n<ul>\\n<li>Einen&nbsp;<strong>unbefristeten Arbeitsvertrag<\/strong><\/li>\\n<li>Eine Anstellung in\u202f<strong>Voll- oder Teilzeit<\/strong>&nbsp;&ndash; wie es f&uuml;r dich am besten passt<\/li>\\n<li>Die <strong>M&ouml;glichkeit deine Schichten mitzubestimmen<\/strong> &ndash; so wie es in deinen Alltag passt<\/li>\\n<li><strong>Bis zu 24 Urlaubstage<\/strong> - mit steigender Betriebszugeh&ouml;rigkeit kommen weitere Tage dazu<\/li>\\n<li>Eine<strong> intensive Einarbeitung<\/strong>, von unseren Trainern &ndash; sie bringen dir alles bei<\/li>\\n<li>Regelm&auml;&szlig;ige&nbsp;Coachings, Fresh-Ups und <strong>Aufbautrainings &ndash; unterst&uuml;tzt durch smarte Technologien<\/strong><\/li>\\n<li><strong>Weiterbildungs- und Karrierem&ouml;glichkeiten<\/strong>&nbsp;und das sogar weltweit<\/li>\\n<li><strong>Kostenlosen Zugang zu LinkedIn Learning<\/strong> &ndash; f&uuml;r dein Wachstum<\/li>\\n<li>Eine finanzielle Absicherung durch eine&nbsp;<strong>betriebliche Altersvorsorge<\/strong><\/li>\\n<li>Eine&nbsp;attraktive Pr&auml;mie von 600&euro;&nbsp;f&uuml;r jeden neuen Mitarbeiter, den du erfolgreich wirbst<\/li>\\n<li>Veranstaltungen wie&nbsp;<strong>Standortfeiern, Spieleabende und Grillevents<\/strong><\/li>\\n<li>Eine Vielzahl an&nbsp;Online-Shopping-Rabatten<\/li>\\n<li>Eine von uns&nbsp;<strong>gef&ouml;rderte Mitgliedschaft bei Wellhub<\/strong> und&nbsp;in ausgew&auml;hlten Fitnessstudios<\/li>\\n<\/ul>\\n<p><strong>Deine Bewerbung<br \/><\/strong>Wenn das alles nach dem perfekten n&auml;chsten Schritt auf deinem Karriereweg klingt, dann m&ouml;chten wir dich kennenlernen.<\/p>\\n<p>So geht&rsquo;s:<\/p>\\n<ol>\\n<li><strong>\\\"Bewerben\\\"-Button klicken<\/strong><\/li>\\n<li><strong>Daten eingeben<\/strong><\/li>\\n<li><strong>Fertig<\/strong><\/li>\\n<\/ol>\\n<p>Wir melden uns in der Regel innerhalb von 4 Werktagen bei dir.<strong>&nbsp;<\/strong><\/p>\\n<p><strong>Du hast noch Fragen? <\/strong>Unser virtueller Assistenten \\\"Dot\\\" steht dir per WhatsApp unter 01525 7294145 oder &uuml;ber den Facebook-Messenger rund um die Uhr zur Verf&uuml;gung.<\/p>\\n<p><strong>Hier arbeitet unser Team<br \/><\/strong>Concentrix Management Holding B.V &amp; Co. KG<br \/>Torgauer Platz 1, 04315 Leipzig &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;<\/p>\\n<p><strong>Concentrix setzt sich f&uuml;r Chancengleichheit ein<br \/><\/strong><em>Wir sind stolz darauf, als ein Team und ein Unternehmen weltweit vereint zu sein. Wir verpflichten uns, allen Bewerbenden gleiche Einstellungschancen einzur&auml;umen und ein Arbeitsumfeld zu schaffen, das frei von Diskriminierung und Bel&auml;stigung ist. Alle unsere Einstellungspraktiken basieren auf den gesch&auml;ftlichen Erfordernissen, den Stellenanforderungen und den beruflichen Qualifikationen, ohne R&uuml;cksicht auf Herkunft, Alter, Geschlechtsidentit&auml;t, sexuelle Orientierung, Religion, Familienstand oder Elternstatus, nationale Herkunft, Behinderung oder eine andere durch die geltenden nationalen Gesetze gesch&uuml;tzte Klassifizierung.<\/em><br \/><em>Vielfalt und Chancengleichheit geh&ouml;ren zu den gelebten Grundwerten bei Concentrix. Deshalb sind Bewerbungen von Menschen mit Behinderung ausdr&uuml;cklich erw&uuml;nscht. Schwerbehinderte und Gleichgestellte werden bei gleicher Eignung bevorzugt eingestellt. Hierzu bieten wir individuelle Unterst&uuml;tzung an, um den f&uuml;r dich passenden Arbeitsplatz zu schaffen. Kontaktiere bei Fragen gerne unser Recruiting-Team unter 0800 50 60 080.&nbsp;<\/em><\/p>\\n<p><strong>Arbeitserlaubnis<br \/><\/strong>Gem&auml;&szlig; deutschem Recht werden f&uuml;r diese Stelle nur Bewerber ber&uuml;cksichtigt, die &uuml;ber eine g&uuml;ltige Arbeitserlaubnis in Deutschland verf&uuml;gen.<\/p>\\n<p><em>*Der Bruttostundenlohn setzt sich zusammen aus einem Basisstundenlohn sowie einer spezifischen Projektzulage. Du m&ouml;chtest hierzu weitere Informationen, dann erfahre hierzu mehr in deinem pers&ouml;nlichen Bewerbungsgespr&auml;ch.<\/em><\/p>\\n<p>&nbsp;<\/p>\\n<p>#EMEACNX<br \/>#AGENTCNX<\/p>\",\"ats_external_id\":\"DE-1133\",\"location\":\"Leipzig, Sachsen\",\"job_type\":\"part_time\",\"salary\":\"14.24\",\"salary_type\":\"hourly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-10-21T01:59:16.755+02:00\",\"created_at\":\"2026-09-02T21:17:15.331+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-dach1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMTMz?\",\"apply_url\":\"https:\/\/concentrix-dach1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMTMz\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":\"banking\",\"contract_type\":\"permanent\",\"locale\":\"de\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-dach1\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":\"1\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"1631\",\"campaign_id\":\"1132\",\"campaign_title\":\"GTM \/ DE \/ HAL \/ Comdirect_new\",\"campaign_type\":\"job_application\",\"job_title\":\"Kundenbetreuer (m\/w\/d) Bank, Kundencenter & Depot\",\"street\":\"Grenzstra\u00dfe 21\",\"address\":\"Grenzstra\u00dfe 21\",\"city\":\"Halle (Saale)\",\"state\":\"Sachsen-Anhalt\",\"postal_code\":\"06112\",\"region\":\"Sachsen-Anhalt\",\"country\":\"Germany\",\"short_description\":\"Dein neuer Job im Bank- und Finanzwesen - in Halle (Saale)!\",\"long_description\":\"<h3><strong>Powering what's next.<\/strong><\/h3>\\n<p><strong><img src=\\\"https:\/\/i.imgur.com\/kHDOAbz.png\\\" alt=\\\"\\\" width=\\\"300\\\" height=\\\"160\\\" \/><\/strong><\/p>\\n<p><strong>Reden kannst du? Das trifft sich gut!<br \/><\/strong>Den Rest bringen wir dir bei. Starte jetzt als <strong>Kundenbetreuer (m\/w\/d) <\/strong>f&uuml;r <strong>Bankkunden <\/strong>im Bereich <strong>Kundencenter und Depot<\/strong>&nbsp;&ndash; auch ohne Erfahrung.<\/p>\\n<p><strong>Das Wichtigste zuerst<\/strong><\/p>\\n<ul>\\n<li>Basis: 14,24 &euro; brutto\/Stunde*<\/li>\\n<li>leistungsorientierte Verg&uuml;tung und Schichtzulagen<\/li>\\n<li>Start: ab sofort<\/li>\\n<li>Standort: Halle (Saale)<\/li>\\n<li>Vollzeit oder Teilzeit &ndash; ab 30 Std.\/Woche<\/li>\\n<li>Servicezeiten: Montag - Sonntag, 06:00 - 22:00 Uhr &ndash; Wunschschichten m&ouml;glich!<\/li>\\n<li>Quereinsteiger willkommen!<\/li>\\n<li>Unterst&uuml;tzung durch moderne KI-Tools<\/li>\\n<li>Unbefristeter Arbeitsvertrag&nbsp;<\/li>\\n<\/ul>\\n<p><strong>Das erwartet dich<br \/><\/strong>Du bist der erste Ansprechpartner bei unterschiedlichen Kundenanfragen, ob telefonisch, per E-Mail oder Chat.<br \/>Immer mit dabei: Unsere KI-Tools, die dir Routineaufgaben abnehmen und dir Zeit verschaffen, denn <strong>KI ist bei uns kein Ersatz &ndash; sondern dein Teamkollege.<\/strong><\/p>\\n<p><strong>Dein Alltag<\/strong><\/p>\\n<ul>\\n<li>Nimm Kundenanliegen <strong>im Bereich Online Banking, Aktien- &amp; Depotverwaltung<\/strong> entgegen<\/li>\\n<li>K&uuml;mmere dich um <strong>Produktanfragen von Kunden<\/strong> und stelle passende M&ouml;glichkeiten vor<\/li>\\n<li>Begleite Kunden bei ihrem <strong>Depotgesch&auml;ft<\/strong> &ndash; von der Er&ouml;ffnung, &uuml;ber die Buchung, bis hin zur L&ouml;schung<\/li>\\n<li><strong>Unterst&uuml;tze bei Kartensperrungen<\/strong>, <strong>Informationen zu Kontovorg&auml;ngen <\/strong>oder der <strong>Vereinbarung von Kundenterminen<\/strong> in einer Filiale<\/li>\\n<li>Hilf Kunden zuverl&auml;ssig bei <strong>Transaktionen<\/strong><\/li>\\n<li>Dokumentiere die Kommunikation in der <strong>Kundendatenbank<\/strong><\/li>\\n<\/ul>\\n<p>Mal ganz leicht. Mal herausfordernd. Aber immer in Bewegung.<\/p>\\n<p><strong>Das sagen unsere Game-Changer<\/strong><br \/><img src=\\\"https:\/\/i.imgur.com\/xwrIPCO.png\\\" alt=\\\"\\\" width=\\\"108\\\" height=\\\"18\\\" \/> &bdquo;Man kann eigentlich alles sagen, es ist wie eine gro&szlig;e Familie.. ich habe zu keiner Zeit das Gef&uuml;hl negativ behandelt worden zu sein.&ldquo;<\/p>\\n<p>Bei uns bist du nicht einfach &bdquo;eine Stimme&ldquo;. Du bist Teil eines Teams, das sich gegenseitig unterst&uuml;tzt.<\/p>\\n<p><strong>Das bringst du mit<br \/><\/strong>Du brauchst keinen perfekten Lebenslauf.<br \/>Was z&auml;hlt:<\/p>\\n<ul>\\n<li>Du besitzt <strong>sehr gute Deutschkenntnisse<\/strong>&nbsp;in Wort und Schrift<\/li>\\n<li>Deine <strong>Kommunikation ist wertsch&auml;tzend<\/strong> und auf Augenh&ouml;he<\/li>\\n<li>Du hast\u202f<strong>Interesse an Finanzthemen<\/strong>\u202fund willst dich weiterentwickeln<\/li>\\n<li><strong>Neue Tools und Technologien <\/strong>sind genau dein Ding<\/li>\\n<li>Du bist bereit mit unserem Team <strong>am Standort in Halle<\/strong> zu arbeiten<\/li>\\n<\/ul>\\n<p>Erfahrung im Kundenservice? Super. Aber kein Muss.<\/p>\\n<p><strong>Benefits<br \/><\/strong>Ein Job sollte deinen einzigartigen Lebensstil unterst&uuml;tzen &ndash; und dich weiterbringen.<br \/>Deshalb bekommst du bei uns:<\/p>\\n<ul>\\n<li>Einen&nbsp;<strong>unbefristeten Arbeitsvertrag<\/strong><\/li>\\n<li>Eine Anstellung in\u202f<strong>Voll- oder Teilzeit<\/strong> (ab 30 Stunden\/Woche) &ndash; wie es f&uuml;r dich am besten passt<\/li>\\n<li>Die <strong>M&ouml;glichkeit deine Schichten mitzubestimmen<\/strong> &ndash; so wie es in deinen Alltag passt<\/li>\\n<li><strong>Bis zu 27 Urlaubstage<\/strong>,&nbsp;f&uuml;r kleine als auch gro&szlig;e Auszeiten<\/li>\\n<li>Eine<strong> intensive Einarbeitung<\/strong>, von unseren Trainern &ndash; sie bringen dir alles bei<\/li>\\n<li>Regelm&auml;&szlig;ige&nbsp;Coachings, Fresh-Ups und <strong>Aufbautrainings &ndash; unterst&uuml;tzt durch smarte Technologien<\/strong><\/li>\\n<li><strong>Weiterbildungs- und Karrierem&ouml;glichkeiten<\/strong>&nbsp;und das sogar weltweit<\/li>\\n<li><strong>Kostenlosen Zugang zu LinkedIn Learning<\/strong> &ndash; f&uuml;r dein Wachstum<\/li>\\n<li>Eine finanzielle Absicherung durch eine&nbsp;<strong>betriebliche Altersvorsorge<\/strong><\/li>\\n<li>Eine&nbsp;attraktive Pr&auml;mie von 600&euro;&nbsp;f&uuml;r jeden neuen Mitarbeiter, den du erfolgreich wirbst<\/li>\\n<li>Veranstaltungen wie&nbsp;<strong>Standortfeiern, Spieleabende und Grillevents<\/strong><\/li>\\n<li>Eine Vielzahl an&nbsp;Online-Shopping-Rabatten<\/li>\\n<li>Eine von uns&nbsp;<strong>gef&ouml;rderte Mitgliedschaft bei Wellhub<\/strong> und&nbsp;in ausgew&auml;hlten Fitnessstudios<\/li>\\n<\/ul>\\n<p><strong>Deine Bewerbung<br \/><\/strong>Wenn das alles nach dem perfekten n&auml;chsten Schritt auf deinem Karriereweg klingt, dann m&ouml;chten wir dich kennenlernen.<\/p>\\n<p>So geht&rsquo;s:<\/p>\\n<ol>\\n<li><strong>\\\"Bewerben\\\"-Button klicken<\/strong><\/li>\\n<li><strong>Daten eingeben<\/strong><\/li>\\n<li><strong>Fertig<\/strong><\/li>\\n<\/ol>\\n<p>Wir melden uns in der Regel innerhalb von 4 Werktagen bei dir.<strong>&nbsp;<\/strong><\/p>\\n<p><strong>Du hast noch Fragen? <\/strong>Unser virtueller Assistenten \\\"Dot\\\" steht dir per WhatsApp unter 01525 7294145 oder &uuml;ber den Facebook-Messenger rund um die Uhr zur Verf&uuml;gung.<\/p>\\n<p><strong>Hier arbeitet unser Team<br \/><\/strong>Concentrix Management Holding B.V &amp; Co. KG<br \/>Grenzstra&szlig;e 21, 06112 Halle&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;<\/p>\\n<p><strong>Concentrix setzt sich f&uuml;r Chancengleichheit ein<br \/><\/strong><em>Wir sind stolz darauf, als ein Team und ein Unternehmen weltweit vereint zu sein. Wir verpflichten uns, allen Bewerbenden gleiche Einstellungschancen einzur&auml;umen und ein Arbeitsumfeld zu schaffen, das frei von Diskriminierung und Bel&auml;stigung ist. Alle unsere Einstellungspraktiken basieren auf den gesch&auml;ftlichen Erfordernissen, den Stellenanforderungen und den beruflichen Qualifikationen, ohne R&uuml;cksicht auf Herkunft, Alter, Geschlechtsidentit&auml;t, sexuelle Orientierung, Religion, Familienstand oder Elternstatus, nationale Herkunft, Behinderung oder eine andere durch die geltenden nationalen Gesetze gesch&uuml;tzte Klassifizierung.<\/em><br \/><em>Vielfalt und Chancengleichheit geh&ouml;ren zu den gelebten Grundwerten bei Concentrix. Deshalb sind Bewerbungen von Menschen mit Behinderung ausdr&uuml;cklich erw&uuml;nscht. Schwerbehinderte und Gleichgestellte werden bei gleicher Eignung bevorzugt eingestellt. Hierzu bieten wir individuelle Unterst&uuml;tzung an, um den f&uuml;r dich passenden Arbeitsplatz zu schaffen. Kontaktiere bei Fragen gerne unser Recruiting-Team unter 0800 50 60 080.&nbsp;<\/em><\/p>\\n<p><strong>Arbeitserlaubnis<br \/><\/strong>Gem&auml;&szlig; deutschem Recht werden f&uuml;r diese Stelle nur Bewerber ber&uuml;cksichtigt, die &uuml;ber eine g&uuml;ltige Arbeitserlaubnis in Deutschland verf&uuml;gen.<br \/><br \/><em>*Der Bruttostundenlohn setzt sich zusammen aus einem Basisstundenlohn sowie einer spezifischen Projektzulage. Du m&ouml;chtest hierzu weitere Informationen, dann erfahre hierzu mehr in deinem pers&ouml;nlichen Bewerbungsgespr&auml;ch.<\/em><\/p>\\n<p>#EMEACNX<br \/>#AGENTCNX<\/p>\",\"ats_external_id\":\"DE-1132\",\"location\":\"Halle (Saale), Sachsen-Anhalt\",\"job_type\":\"part_time\",\"salary\":\"14.24\",\"salary_type\":\"hourly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-09-28T13:08:07.209+02:00\",\"created_at\":\"2026-09-02T21:13:10.125+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-dach1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMTMy?\",\"apply_url\":\"https:\/\/concentrix-dach1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMTMy\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":\"banking\",\"contract_type\":\"permanent\",\"locale\":\"de\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-dach1\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":\"1\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"1107\",\"campaign_id\":\"25193\",\"campaign_title\":\"Sr. Manager, Training &amp; Quality R1759122\",\"campaign_type\":\"job_application\",\"job_title\":\"Sr. Manager, Training & Quality\",\"street\":\"PHL Quezon City - 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We\u2019re looking for passionate game-changers to deliver exceptional customer experiences and solutions for one of the world\u2019s best-known brands. If you're ready to grow with a Fortune 500 company with an inclusive, award-winning culture, your new career starts here. (Military veterans are encouraged to apply.)<\/p><p>&nbsp;<\/p><p><strong>A NEW CAREER POWERED BY YOU<\/strong><\/p><p><strong>&nbsp;<\/strong><\/p><p>Are you looking for a career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging? Would you like to join a Fortune 500 company that earns \u201c<strong>World\u2019s Best Workplaces<\/strong>,\u201d \u201c<strong>Best Company Culture<\/strong>,\u201d and \u201c<strong>Best Companies for Career Growth<\/strong>\u201d awards every year? Then a Customer Service \/ Retention Representative position at Concentrix is the right place for you!<\/p><p>&nbsp;<\/p><p>As a Customer Service \/ Retention Representative, you\u2019ll join an organically diverse team from around the globe where all members contribute to and support each other\u2019s success and wellbeing, proudly united as \u201cgame-changers.\u201d Together, we serve as the intelligent transformation partner for the world\u2019s best-known brands, delivering exceptional customer experiences with tech-powered innovation.<\/p><p>&nbsp;<\/p><p><strong>CAREER GROWTH AND PERSONAL DEVELOPMENT<\/strong><\/p><p><br>This is a great opportunity to reimagine an all-new career journey and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, technologies, and ongoing support you\u2019ll need to succeed. Plus, at Concentrix, there\u2019s real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That\u2019s why we offer a range of no-cost learning and leadership development programs designed to set you on your way to the kind of career you\u2019ve always envisioned.<\/p><p><strong>&nbsp;<\/strong><\/p><p><strong>WHAT YOU WILL DO IN THIS ROLE&nbsp;<\/strong><\/p><p>&nbsp;<\/p><p>As a Customer Service \/ Retention Representative, you will:<\/p><ul><li><p>Handle inbound calls focusing on customer retention<\/p><\/li><li><p>Explain products and\/or services to up sell and cross sell to new and current customers<\/p><\/li><li><p>Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><\/li><li><p>Maintain basic knowledge of client products and services<\/p><\/li><li><p>Assist in correcting billing concerns.<\/p><\/li><li><p>Deliver expert customer experiences\u2026with a smile.<br><\/p><\/li><\/ul><p><strong>YOUR QUALIFICATIONS<\/strong><\/p><p>&nbsp;<\/p><p>Your skills, integrity, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our Customer Service \/ Retention Representative role include:<\/p><ul><li><p>1 year of customer service and sales experience (Retail, Restaurant, and or Call Centre experience) is beneficial<\/p><\/li><li><p>A High School Diploma (or equivalent)<\/p><\/li><li><p>Proficiency in fast-paced multi-tasking<\/p><\/li><li><p>Eagerness to learn new technologies<\/p><\/li><li><p>Computer proficiency (including knowledge of windows-based applications)<\/p><\/li><li><p>The flexibility to work a minimum of a 40-hour work week.<strong><br><\/strong><\/p><\/li><\/ul><p><strong>WHAT\u2019S IN IT FOR YOU<br><\/strong><\/p><p>One of our company\u2019s Culture Beliefs says, \u201cWe champion our people.\u201d That\u2019s why we significantly invest in our game-changers, our infrastructure, and our capabilities to ensure long-term success for both our teams and our customers. And we\u2019ll invest in YOU to aid in your career path and in your personal development. In this role, you\u2019ll also be provided with:<\/p><ul><li><p>The base salary range for this position is $19.70 - $22.70\/hr. (pay rate will not be below the applicable minimum wage), plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program (EAP), registered retirement savings plan, paid time off and holidays, and paid training days.<\/p><\/li><li><p>DailyPay enrollment option to access pay \\\"early,\\\" when you want it<\/p><\/li><li><p>Health and wellness programs with trained partners to help promote a healthy you<\/p><\/li><li><p>Mentorship programs that support your rewarding career journey&nbsp;<\/p><\/li><li><p>A modern, state-of-the-art office setting with advanced technologies and a great team<\/p><\/li><li><p>Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support<\/p><\/li><li><p>Celebrations for Concentrix Day, Game-Changer Appreciation Day, Customer Service Week, World Clean Up Day, #MyOneEarthPromise, and more<\/p><\/li><\/ul><p><strong>&nbsp;<\/strong><\/p><p><strong>REIMAGINE THE BEST VERSION OF YOU!&nbsp; <br><\/strong><\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why half a million game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d<\/p><p>&nbsp;<\/p><p><strong>JOB AVAILABILITY<\/strong><\/p><p><strong>&nbsp;<\/strong><\/p><p>We accept applications for this position on an ongoing basis. It is currently for an existing, immediate vacancy; however, we are also considering applications for future opportunities as they arise. We encourage all interested candidates to apply.<\/p><p><br><br><p><strong>Physical and Cognitive Requirements:&nbsp;<\/strong><br>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p><p><br><strong>Equal Opportunity Statement:<\/strong><\/p><p>Concentrix is committed to equal employment opportunity and does not discriminate on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity or expression, age, marital or family status, disability, or any other category protected by provincial human rights legislation.<\/p><p><\/p><p><strong>Reasonable Accommodation Statement:<\/strong><\/p><p>Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.&nbsp;If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"mailto:app.acco@concentrix.com\\\"><u>app.acco@concentrix.com<\/u><\/a>.&nbsp; All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/p><p><\/p><p><strong>Artificial Intelligence (AI):<\/strong><\/p><p>As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/p><p><\/p><p><strong>Work Authorization:<\/strong><\/p><p>Only qualified applicants who are legally authorized to work in Canada will be considered.<\/p><p><\/p><p><strong>For further information on available work provinces and Equal Employment Opportunity as an applicant, please click <\/strong><a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\"><strong><u>HERE<\/u><\/strong><\/a><\/p><p><\/p><p><strong>Exigences physiques et cognitives<br><\/strong><br>L\u2019employ\u00e9 doit r\u00e9guli\u00e8rement utiliser un ordinateur, un clavier, un t\u00e9l\u00e9phone ou un casque d\u2019\u00e9coute, ainsi que d\u2019autres \u00e9quipements de bureau dans le cadre des fonctions essentielles de ce poste. Le travail est g\u00e9n\u00e9ralement de nature s\u00e9dentaire.<br><\/p><p><strong>D\u00e9claration d'\u00e9galit\u00e9 des chances <br><\/strong><\/p><p>Concentrix s'engage en faveur de l'\u00e9galit\u00e9 des chances en mati\u00e8re d'emploi et ne fait aucune discrimination fond\u00e9e sur la race, l'ascendance, le lieu d'origine, la couleur, l'origine ethnique, la citoyennet\u00e9, la croyance, le sexe, l'orientation sexuelle, l'identit\u00e9 ou l'expression de genre, l'\u00e2ge, l'\u00e9tat civil ou familial, le handicap, ou toute autre cat\u00e9gorie prot\u00e9g\u00e9e par la l\u00e9gislation provinciale sur les droits de la personne.<br><\/p><p>&nbsp;<strong>D\u00e9claration d'am\u00e9nagement raisonnable<br><\/strong><\/p><p>Concentrix accueille et encourage les candidatures des candidats en situation de handicap et s'engage \u00e0 offrir un processus de recrutement inclusif.&nbsp;Si vous avez besoin d'un am\u00e9nagement raisonnable pour participer \u00e0 n'importe quelle \u00e9tape du processus de candidature ou d'entrevue, veuillez nous en informer. Les demandes peuvent \u00eatre faites en contactant <a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"mailto:app.acco@concentrix.com\\\">app.acco@concentrix.com<\/a>.&nbsp; Toutes les informations seront trait\u00e9es de mani\u00e8re confidentielle et utilis\u00e9es uniquement pour faciliter votre participation au processus de recrutement.<br><\/p><p><strong>Intelligence artificielle (IA)<br><\/strong><\/p><p>Dans le cadre de notre processus de recrutement, nous pouvons utiliser des outils d'intelligence artificielle (IA) pour aider au tri et\/ou \u00e0 l'\u00e9valuation des candidats. Ces outils pourraient \u00eatre utilis\u00e9s pour \u00e9valuer les CV, les candidatures et d'autres documents soumis afin de nous aider \u00e0 identifier les meilleurs candidats pour le poste. <br><\/p><p><strong>Autorisation de travail<br><\/strong><\/p><p>Seuls les candidats qualifi\u00e9s l\u00e9galement autoris\u00e9s \u00e0 travailler au Canada seront consid\u00e9r\u00e9s. <strong><br><br>Pour plus d'informations sur les provinces de travail disponibles et l'\u00e9galit\u00e9 des chances en mati\u00e8re d'emploi en tant que candidat, veuillez cliquer <\/strong><a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\"><strong>ICI<\/strong><\/a><strong>.<\/strong><\/p><\/p>\",\"ats_external_id\":\"CA-req-f88f50eb6aa6f8d0\",\"location\":null,\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":null,\"salary_currency\":null,\"updated_at\":\"2026-10-19T17:58:34.771Z\",\"created_at\":\"2026-09-02T18:18:38.913Z\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix.crew.talkpush.com\/apply\/concentrix\/2TXXME9FDHA4ADFHFAPVGVAQD69Z24AA\",\"apply_url\":\"https:\/\/concentrix.crew.talkpush.com\/apply\/concentrix\/2TXXME9FDHA4ADFHFAPVGVAQD69Z24AA\",\"head_count\":null,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-crew\",\"internal_job_listing\":null,\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":null,\"enable_onboarding\":null,\"accept_duplicate_applications\":null,\"delay_between_two_applications\":null,\"auto_call\":null,\"on_erp_listing\":null,\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":null,\"relevance_score\":\"1\"},{\"id\":\"1108\",\"campaign_id\":\"25179\",\"campaign_title\":\"Associate, Facilities R1759181\",\"campaign_type\":\"job_application\",\"job_title\":\"Facilities Associate\",\"street\":\"PHL Davao - 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demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0<\/h2><p>\u2022 Associate\u2019s Degree in related technical discipline with six years of related technical experience preferred<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Achieve and maintain recognized and applicable technical certification(s)<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Relevant technical expertise related to program (i.e. hardware, software, networking, data storage, troubleshooting, repair)<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Working knowledge of client technical systems<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to learn including strong problem solving skills<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with proficient attention to detail<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently with minimal supervision<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Able to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p>\u00a0\u00a0\u00a0<\/p><h2>Career Framework Role\u00a0<\/h2><p>Has program required basic skillset to perform routine tasks within simple processes but lacking program\/product specific knowledge.\u00a0 Works with close supervision and clearly defined procedures.\u00a0 Starting to demonstrate familiarity with client terminology, operating standards and procedures.\u00a0 Starter without sustained metric performance levels .<\/p><p>\u00a0\u00a0\u00a0<\/p><h2>Supplemental Geographical Information<\/h2><p>RECRUITER ENTER THE APPLICABLE LANGUAGE:<\/p><p><\/p><p>GERMANY - This job description does not apply to employees in Germany.<\/p><p><\/p><p>UNITED KINGDOM- EXCLUDE HIGH SCHOOL INFORMATION IN CANDIDATE PROFILE SECTION<\/p><p><\/p><p>PHILIPPINES\u00a0\u00a0<\/p><p>\u2022 Minimum of two years of college education in related technical discipline.\u00a0 No prior call center experience is required<\/p><p>\u2022 Ability to think clearly and can explain simple issues effectively, both written and verbally<\/p><p>\u2022 Ability to resolve basic to moderate technical issues<\/p><p>\u00a0\u00a0\u00a0<\/p><p>INDIA\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy<\/p><p>\u2022 Clarify customer requirements; probe for and confirm understanding of requirements or problem<\/p><p>\u2022 Confirm customer understanding of the solution and provide additional customer education as needed<\/p><p>\u2022 Ability to learn including strong problem solving skills<\/p><p>\u2022 Demonstrate strong probing and problem solving skills<\/p><p>\u2022 Should be able to handle complex queries<\/p><p>\u2022 Should be able to resolve customer queries independently<\/p><p>\u00a0\u00a0\u00a0<\/p><h2>Disclaimer\u00a0\u00a0<\/h2><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p>\",\"ats_external_id\":\"R1664897\",\"location\":\"San Salvador, San Salvador\",\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":\"hourly\",\"salary_currency\":null,\"updated_at\":\"2026-10-20T18:59:09.306-05:00\",\"created_at\":\"2026-09-02T10:53:34.609-05:00\",\"latitude\":\"13.6980638\",\"longitude\":\"-89.1915341\",\"landing_page_url\":\"https:\/\/concentrix-elsalvador.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMjI1?\",\"apply_url\":\"https:\/\/concentrix-elsalvador.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMjI1\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":\"\",\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"language\":[],\"location\":{\"city\":\"San Salvador\",\"state\":\"San Salvador\",\"country\":{\"wid\":\"dc96653331d74bd0b01ae3b086bcbe21\",\"iso2\":\"SV\",\"iso3\":\"SLV\",\"descriptor\":\"El Salvador\",\"iso_numeric\":\"222\"},\"postal_code\":null,\"primary_location\":{\"id\":\"SV-SAN-ROOSE-Y0\",\"wid\":\"b67da9176e3d1062f9e457aad55ac393\",\"descriptor\":\"SLV San Salvador\"}},\"languages\":null,\"recruiter\":{\"email\":{\"wid\":\"d7bc1037fdfb10246ece514af77b0000\",\"address\":\"adriana.minero@concentrix.com\"},\"last_name\":\"Minero\",\"first_name\":\"Adriana\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC0635\",\"wid\":\"f9af6d72609801765c311cfd4f06bde2\",\"descriptor\":\"Advisor I, Technical Support\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-342272\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/El-Salvador--San-Salvador\/El-Salvador-Tech-Support-EN_R1664897\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/El-Salvador--San-Salvador\/El-Salvador-Tech-Support-EN_R1664897\/apply\",\"job_requisition_id\":\"R1664897\"}],\"organizations\":[{\"wid\":\"f9af6d7260980109dfada9f73d062100\",\"descriptor\":\"2517 - 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Unilingual\",\"street\":\"ARG Work-at-Home\",\"address\":\"ARG Work-at-Home\",\"city\":\"Buenos Aires\",\"state\":\"Buenos Aires\",\"postal_code\":\"6001\",\"region\":null,\"country\":\"Argentina\",\"short_description\":\"Somos Concentrix. El socio de transformaci\u00f3n inteligente. Enfocados en soluciones. Potenciados por la tecnolog\u00eda. Impulsados por la inteligencia.\\nEl l\u00edder global en tecnolog\u00eda y servicios que impulsa las mejores marcas del mundo, hoy y en el futuro. Estamos enfocados en soluciones, potenciados por la tecnolog\u00eda e impulsados por la inteligencia. Con datos e informaci\u00f3n \u00fanicos, profunda experiencia en la industria y soluciones tecnol\u00f3gicas avanzadas, somos el socio de transformaci\u00f3n inteligente que potencia un mundo que funciona, ayudando a las empresas a ser refrescantemente simples de trabajar, interactuar y transaccionar. Creamos nuevas carreras innovadoras en m\u00e1s de 70 pa\u00edses, atrayendo el mejor talento.\\n\\nEl Equipo de productos y servicios t\u00e9cnicos de Concentrix es la fuerza motriz detr\u00e1s de la transformaci\u00f3n, los datos y los servicios tecnol\u00f3gicos de Concentrix. Integramos ingenier\u00eda digital de clase mundial, creatividad y una profunda comprensi\u00f3n del comportamiento humano para encontrar y desbloquear valor a trav\u00e9s de experiencias potenciadas por la tecnolog\u00eda y la inteligencia. Combinamos dise\u00f1o centrado en el ser humano, datos poderosos y tecnolog\u00eda s\u00f3lida para acelerar la transformaci\u00f3n a gran escala. Estar\u00e1s rodeado de los mejores del mundo, proporcionando tecnolog\u00eda y conocimientos l\u00edderes en el mercado para modernizar y simplificar la experiencia del cliente. Dentro de nuestro equipo de servicios profesionales, entregar\u00e1s consultor\u00eda estrat\u00e9gica, dise\u00f1o, servicios de asesor\u00eda, investigaci\u00f3n de mercado y an\u00e1lisis de centros de contacto que brindan informaci\u00f3n para mejorar los resultados y el valor para nuestros clientes. As\u00ed logramos nuestra visi\u00f3n.\\n\\nNuestros innovadores alrededor del mundo han dedicado sus carreras a asegurar que cada relaci\u00f3n sea excepcional. Y nos enorgullece ser reconocidos con premios como \\\"Los Mejores Lugares para Trabajar del Mundo\\\", \\\"Las Mejores Empresas para el Crecimiento Profesional\\\" y \\\"La Mejor Cultura Empresarial\\\", a\u00f1o tras a\u00f1o.\\n\\nUnite a nosotros y s\u00e9 parte de este viaje hacia mayores oportunidades y futuros m\u00e1s brillantes.\",\"long_description\":\"<p>Nos encontramos en la b\u00fasqueda de un\/a <b>Consultor\/a SAP FI Senior<\/b> para incorporarse a nuestro equipo. La persona seleccionada participar\u00e1 en futuros proyectos de implementaci\u00f3n, transformaci\u00f3n y optimizaci\u00f3n de procesos de negocio sobre <b>SAP S\/4HANA<\/b>, colaborando con equipos multidisciplinarios.<\/p><p>.<\/p><div><h3><b>Responsabilidades<\/b><\/h3><ul><li><p>Participar en proyectos de implementaci\u00f3n, migraci\u00f3n y mejora continua de soluciones SAP.<\/p><\/li><li><p>Relevar, analizar y documentar requerimientos funcionales junto a usuarios clave y stakeholders.<\/p><\/li><li><p>Configurar y parametrizar los m\u00f3dulos SAP FI de acuerdo con las necesidades del negocio.<\/p><\/li><li><p>Dise\u00f1ar soluciones alineadas con las mejores pr\u00e1cticas de SAP.<\/p><\/li><li><p>Colaborar con consultores de otros m\u00f3dulos SAP para garantizar una integraci\u00f3n eficiente de los procesos.<\/p><\/li><\/ul><p><\/p><h3><b>Requisitos<\/b><\/h3><ul><li><p>Experiencia comprobable de al menos 5 a\u00f1os como Consultor SAP FI.<\/p><\/li><li><p>Participaci\u00f3n en proyectos de implementaci\u00f3n SAP de punta a punta.<\/p><\/li><li><p>Experiencia trabajando con <b>SAP S\/4HANA<\/b>.<\/p><\/li><li><p>Experiencia en relevamiento de requerimientos y relaci\u00f3n con usuarios de negocio.<\/p><\/li><\/ul><p><\/p><h3>Valoraremos<\/h3><ul><li><p>Experiencia en integraci\u00f3n con m\u00f3dulos SAP MM, SD, CO, PS o TRM.<\/p><\/li><li><p>Participaci\u00f3n en proyectos Greenfield, Brownfield o Rollout.<\/p><\/li><li><p>Conocimientos de metodolog\u00eda SAP Activate.<\/p><\/li><\/ul><\/div><p><\/p>\",\"ats_external_id\":\"R1760176\",\"location\":\"Buenos Aires, Buenos Aires\",\"job_type\":\"full_time\",\"salary\":\"6000000\",\"salary_type\":\"monthly\",\"salary_currency\":\"ARS\",\"updated_at\":\"2026-10-14T00:10:28.740+08:00\",\"created_at\":\"2026-09-02T10:05:18.696+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNTE1NQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ARG-Work-at-Home\/Consultor-SAP-FI-SR---Unilingual_R1760176\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Business Systems Analysis\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"63209f8658bb1009ebc99a5078330000\",\"descriptor\":\"ABC Consulting S.A.\",\"reference_id\":\"PAR02\",\"organization_reference_id\":\"PAR02\"},\"location\":{\"city\":\"Buenos Aires\",\"state\":\"Buenos Aires\",\"country\":{\"wid\":\"e42ad5eac46d4cc9b367ceaef42577c5\",\"iso2\":\"AR\",\"iso3\":\"ARG\",\"descriptor\":\"Argentina\",\"iso_numeric\":\"32\"},\"postal_code\":\"6001\",\"primary_location\":{\"id\":\"AR-WAH-ARGEN-01\",\"wid\":\"49cbc5c66e7f010772b49fd527e70000\",\"descriptor\":\"ARG Work-at-Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"leonel.cafaro@concentrix.com\"},\"first_name\":\"Cafaro, Leonel\"},\"categories\":[{\"descriptor\":\"CF Business Systems Analysis\"}],\"recruiters\":[{\"id\":\"102009204\",\"wid\":\"f81830f171380107b2fc2c8003b70000\",\"descriptor\":\"Leonel Cafaro (102009204)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JT0353\",\"descriptor\":\"Software Business Analyst I (TCF)\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-390217\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ARG-Work-at-Home\/Consultor-SAP-FI-SR---Unilingual_R1760176\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ARG-Work-at-Home\/Consultor-SAP-FI-SR---Unilingual_R1760176\/apply\",\"job_requisition_id\":\"R1760176\"}],\"organizations\":[{\"wid\":\"61bd812b20c5101da9767fa66a2e0000\",\"descriptor\":\"24257 - 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Unilingual\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"RECRUITING_INSTRUCTION-3-7\",\"compensation_grade\":{\"id\":\"CF Grade_T8\",\"wid\":\"c8e0e0a8af1d10107675404adcde0000\",\"descriptor\":\"Grade T8\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":null,\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"1110\",\"campaign_id\":\"25133\",\"campaign_title\":\"Sr. Software Engineer (TCF) R1760611\",\"campaign_type\":\"job_application\",\"job_title\":\"Active Directory Federation Services (ADFS) Customer Engineer (English Bilingual)\",\"street\":\"NIC Work-at-Home\",\"address\":\"NIC Work-at-Home\",\"city\":\"Managua\",\"state\":\"Managua\",\"postal_code\":null,\"region\":null,\"country\":\"Nicaragua\",\"short_description\":\"Technical Products and Services (TPS):\\n \\nWe're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.\\n \\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n \\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n \\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n \\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p><\/p><div><b>Active\u00a0Directory\u00a0Federation Services (ADFS) Customer Engineer<\/b><\/div><div><\/div><div><b>JOB SUMMARY-<\/b>The\u00a0ADFS\u00a0Customer Engineer serves as a trusted advisor to enterprise customers, providing technical guidance, migration support, and operational expertise across\u00a0Active\u00a0Directory\u00a0Federation Services (ADFS),\u00a0Active\u00a0Directory, and Microsoft Entra ID. The role focuses on identity modernization, federation services, hybrid identity solutions, and security best practices.<\/div><div><\/div><div><b>Responsibilities<\/b><\/div><ul><li><div>Design, deploy, configure, and support\u00a0ADFS\u00a0environments.<\/div><\/li><li><div>Lead\u00a0ADFS\u00a0upgrades, migrations, and modernization initiatives, including migrations to Microsoft Entra ID.<\/div><\/li><li><div>Configure and manage claims-based authentication, Access Control Policies, Relying Party Trusts, MFA integrations, and federation services.<\/div><\/li><li><div>Troubleshoot authentication, federation, certificate, and identity synchronization issues.<\/div><\/li><li><div>Support\u00a0Active\u00a0Directory\u00a0architecture, authentication, trust relationships, and Entra Connect synchronization.<\/div><\/li><li><div>Assess and improve identity security posture through remediation of security findings and implementation of best practices.<\/div><\/li><li><div>Collaborate with customer infrastructure, security, and architecture teams to deliver secure and compliant identity solutions.<\/div><\/li><li><div>Deliver technical guidance, knowledge transfer, and operational readiness support.<\/div><\/li><\/ul><div><\/div><div><b>Qualifications<\/b><\/div><div><\/div><div><b>Advanced (Required)<\/b><\/div><ul><li><div>Active\u00a0Directory\u00a0Federation Services (ADFS)<\/div><\/li><li><div>ADFS\u00a0migrations, upgrades, and modernization<\/div><\/li><li><div>Claims-based authentication and federation<\/div><\/li><li><div>Access Control Policies and Relying Party Trusts<\/div><\/li><li><div>Microsoft Entra Connect and Hybrid Identity<\/div><\/li><li><div>MFA integration and authentication troubleshooting<\/div><\/li><li><div>Certificate management and federation security<\/div><\/li><li><div>5&#43;\u00a0years of experience supporting\u00a0Active\u00a0Directory\u00a0and\u00a0ADFS\u00a0environments.<\/div><\/li><li><div>Experience delivering enterprise identity, federation, or hybrid identity projects.<\/div><\/li><li><div>Strong troubleshooting and problem-solving skills.<\/div><\/li><li><div>Experience working directly with customers in a consulting, advisory, or support capacity.<\/div><\/li><\/ul><p><\/p><div><b>Intermediate (Required)<\/b><\/div><ul><li><div>Active\u00a0Directory\u00a0Domain Services (AD DS)<\/div><\/li><li><div>Multi-domain and multi-forest environments<\/div><\/li><li><div>Authentication and trust design<\/div><\/li><li><div>Microsoft Entra ID (Free, P1, P2)<\/div><\/li><li><div>Identity synchronization and lifecycle management<\/div><\/li><li><div>Active\u00a0Directory\u00a0security assessments and remediation<\/div><\/li><\/ul><div><\/div><div><b>Preferred<\/b><\/div><ul><li><div>Microsoft Defender for Identity<\/div><\/li><li><div>Active\u00a0Directory\u00a0Certificate Services (AD CS)<\/div><\/li><li><div>Entra Password Protection<\/div><\/li><li><div>Audit policy, event forwarding, and security monitoring<\/div><\/li><li><div>PowerShell automation<\/div><\/li><\/ul><div><\/div><div><b>Preferred Certifications<\/b><\/div><ul><li><div>SC-300: Microsoft Identity and Access Administrator<\/div><\/li><li><div>AZ-104: Microsoft Azure Administrator<\/div><\/li><li><div>Microsoft Certified Trainer (MCT)<\/div><\/li><li><div>MCSE (or equivalent experience)<\/div><\/li><li><div>CISSP or comparable security certification<\/div><\/li><\/ul><div><\/div><div><b>#WFH<\/b><\/div><div><b>#LI-Remote<\/b><\/div><p>#ConcentrixCatalyst<\/p>\",\"ats_external_id\":\"R1760611\",\"location\":\"Managua, Managua\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-12T20:44:51.553+08:00\",\"created_at\":\"2026-09-02T04:04:45.294+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNTEzMw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/NIC-Work-at-Home\/Directory-Federation-Services--ADFS--Customer-Engineer--English-Bilingual-_R1760611\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Software Development\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"language\":[],\"location\":{\"city\":\"Managua\",\"state\":\"Managua\",\"country\":{\"wid\":\"5f2a092396a6444ab45617cb1cbf50a8\",\"iso2\":\"NI\",\"iso3\":\"NIC\",\"descriptor\":\"Nicaragua\",\"iso_numeric\":\"558\"},\"postal_code\":null,\"primary_location\":{\"id\":\"NI-WAH-NICAR-01\",\"wid\":\"0302a19cf0bb011c10eb6d83f91a1a42\",\"descriptor\":\"NIC Work-at-Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"wid\":\"9eec729970c7103bb502d237992b0000\",\"address\":\"kevin.miranda3@concentrix.com\"},\"last_name\":\"Miranda\",\"first_name\":\"Kevin\"},\"categories\":[{\"id\":\"CF Software Development\",\"wid\":\"0227dc387a09014aa41f1f55f765a06b\",\"descriptor\":\"Software 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Rica\",\"short_description\":\"Technical Products and Services (TPS):\\n\\nWe're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. \\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures\",\"long_description\":\"<p><\/p><p><b>Active\u00a0Directory\u00a0Federation Services (ADFS) Customer Engineer<\/b><\/p><p><\/p><p><b>JOB SUMMARY-<\/b>The\u00a0ADFS\u00a0Customer Engineer serves as a trusted advisor to enterprise customers, providing technical guidance, migration support, and operational expertise across\u00a0Active\u00a0Directory\u00a0Federation Services (ADFS),\u00a0Active\u00a0Directory, and Microsoft Entra ID. The role focuses on identity modernization, federation services, hybrid identity solutions, and security best practices.<\/p><p><\/p><p><b>Responsibilities<\/b><\/p><ul><li><p>Design, deploy, configure, and support\u00a0ADFS\u00a0environments.<\/p><\/li><li><p>Lead\u00a0ADFS\u00a0upgrades, migrations, and modernization initiatives, including migrations to Microsoft Entra ID.<\/p><\/li><li><p>Configure and manage claims-based authentication, Access Control Policies, Relying Party Trusts, MFA integrations, and federation services.<\/p><\/li><li><p>Troubleshoot authentication, federation, certificate, and identity synchronization issues.<\/p><\/li><li><p>Support\u00a0Active\u00a0Directory\u00a0architecture, authentication, trust relationships, and Entra Connect synchronization.<\/p><\/li><li><p>Assess and improve identity security posture through remediation of security findings and implementation of best practices.<\/p><\/li><li><p>Collaborate with customer infrastructure, security, and architecture teams to deliver secure and compliant identity solutions.<\/p><\/li><li><p>Deliver technical guidance, knowledge transfer, and operational readiness support.<\/p><\/li><\/ul><p><\/p><p><b>Qualifications<\/b><\/p><p><\/p><p><b>Advanced (Required)<\/b><\/p><ul><li><p>Active\u00a0Directory\u00a0Federation Services (ADFS)<\/p><\/li><li><p>ADFS\u00a0migrations, upgrades, and modernization<\/p><\/li><li><p>Claims-based authentication and federation<\/p><\/li><li><p>Access Control Policies and Relying Party Trusts<\/p><\/li><li><p>Microsoft Entra Connect and Hybrid Identity<\/p><\/li><li><p>MFA integration and authentication troubleshooting<\/p><\/li><li><p>Certificate management and federation security<\/p><\/li><li><p>5&#43;\u00a0years of experience supporting\u00a0Active\u00a0Directory\u00a0and\u00a0ADFS\u00a0environments.<\/p><\/li><li><p>Experience delivering enterprise identity, federation, or hybrid identity projects.<\/p><\/li><li><p>Strong troubleshooting and problem-solving skills.<\/p><\/li><li><p>Experience working directly with customers in a consulting, advisory, or support capacity.<\/p><\/li><\/ul><p><\/p><p><b>Intermediate (Required)<\/b><\/p><ul><li><p>Active\u00a0Directory\u00a0Domain Services (AD DS)<\/p><\/li><li><p>Multi-domain and multi-forest environments<\/p><\/li><li><p>Authentication and trust design<\/p><\/li><li><p>Microsoft Entra ID (Free, P1, P2)<\/p><\/li><li><p>Identity synchronization and lifecycle management<\/p><\/li><li><p>Active\u00a0Directory\u00a0security assessments and remediation<\/p><\/li><\/ul><p><\/p><p><b>Preferred<\/b><\/p><ul><li><p>Microsoft Defender for Identity<\/p><\/li><li><p>Active\u00a0Directory\u00a0Certificate Services (AD CS)<\/p><\/li><li><p>Entra Password Protection<\/p><\/li><li><p>Audit policy, event forwarding, and security monitoring<\/p><\/li><li><p>PowerShell automation<\/p><\/li><\/ul><p><\/p><p><b>Preferred Certifications<\/b><\/p><ul><li><p>SC-300: Microsoft Identity and Access Administrator<\/p><\/li><li><p>AZ-104: Microsoft Azure Administrator<\/p><\/li><li><p>Microsoft Certified Trainer (MCT)<\/p><\/li><li><p>MCSE (or equivalent experience)<\/p><\/li><li><p>CISSP or comparable security certification<\/p><\/li><\/ul><p><\/p><p>#WFH<\/p><p>#LI-Remote<\/p>\",\"ats_external_id\":\"R1760509\",\"location\":\"CRI, 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County\",\"postal_code\":\"25225\",\"region\":null,\"country\":\"Sweden\",\"short_description\":\"We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.\\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p><b>Role Overview<\/b><\/p><p>We are seeking a senior, hands-on Cloud Solution Architect to support enterprise, public-sector, and highly regulated customers. The primary focus is Azure DevOps Services and <b>Azure DevOps Server (on-premises),<\/b> supported by strong CI\/CD and hybrid DevOps expertise. <b>GitHub is strongly recommended<\/b> competency.<\/p><p>The successful candidate will design, deliver, operate, and modernize DevOps solutions across cloud, on-premises, and hybrid environments. The role requires strong practical capability in both Azure DevOps Services and Azure DevOps Server \/ TFS. GitHub experience is valuable for customer scenarios but is not the main focus of the role.<\/p><p><b>Key Responsibilities<\/b><\/p><p><b>Azure DevOps <u>Server<\/u> and hybrid platform delivery (Primary)<\/b><\/p><p>Design, deploy, configure, maintain, and troubleshoot Azure DevOps Server \/ TFS environments.<\/p><p>Support upgrades from TFS or earlier Azure DevOps Server versions, and migrations to Azure DevOps Services where appropriate.<\/p><p>Manage project collections, build and release infrastructure, agents, repositories, permissions, backup and recovery, performance, availability, and operational reliability.<\/p><p>Integrate on-premises DevOps platforms with Windows Server, Active Directory, SQL Server, networking, identity, security, and enterprise infrastructure.<\/p><p><b>Azure DevOps Services (Primary)<\/b><\/p><p>Provide hands-on guidance across Azure Boards, Repos, Pipelines, Artifacts, and Test Plans.<\/p><p>Design Git workflows, branching strategies, pull-request 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Saxony\",\"postal_code\":\"49078\",\"region\":null,\"country\":\"Germany\",\"short_description\":\"\",\"long_description\":\"<div><div><p><span><span>Du m\u00f6chtest die Verantwortung f\u00fcr die Lohn- und Gehaltsabrechnung eines internationalen Unternehmens \u00fcbernehmen und gleichzeitig dein Team mit Engagement und Expertise leiten?<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><\/p><p><span><span>Als<\/span><span> <\/span><\/span><b><span>Payroll<\/span><span> Manager (w\/m\/d)<\/span><span>\u00a0<\/span><\/b><span><span>sorgst du daf\u00fcr, dass<\/span><span> 6.000<\/span><span>\u00a0Mitarbeitende<\/span><span> in Deutschland p\u00fcnktlich und korrekt Lohn<\/span><span> und Gehalt<\/span><span> erhalten \u2013 und das mit der Leidenschaft und Pr\u00e4zision, die unser Unternehmen auszeichnet. <\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><\/p><p><span><span>Werde<\/span><span> Teil eines motivierten Teams und gestalte die Zukunft unserer Lohnbuchhaltung aktiv mit!<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><\/p><p><b><span>Und zwar mit folgenden Rahmenbedingungen:<\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><p><span><span>Start ab sofort | Vollzeit | Standort Deutschland \u2013 100% Homeoffice m\u00f6glich | Deutsch<\/span><span>\u00a0(C2)<\/span><span> &amp; Englisch<\/span><span>\u00a0(C1)<\/span><span> | unbefristet<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><b><span>Als <\/span><span>Payroll<\/span><span> Manager (<\/span><span>w<\/span><span>\/<\/span><span>m<\/span><span>\/d) in unserem Team wirst du<\/span><span>:<\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><ul><li><p><span><span>D<\/span><span>ie<\/span><\/span><b><span> fachliche F\u00fchrung und Entwicklung<\/span><\/b><span><span> <\/span><span>de<\/span><span>ine<\/span><span>s Teams<\/span><span> \u00fcbernehmen<\/span><span> <\/span><span>und <\/span><span>Ansprechpartner<\/span><span> f\u00fcr tiefgehende, betriebliche und richtlinienbezogene Fragen<\/span><span> sein.<\/span><span>\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><b><span>K<\/span><span>omplexe L\u00f6sungen<\/span><span> identifizieren<\/span><\/b><span><span>, die du mit dem <\/span><span>regionalen <\/span><span>Payroll<\/span><span>-Management<\/span><span> weiterbearbeitest.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><b><span>Initiativen zur Prozessverbesserung<\/span><\/b><span><span> <\/span><span>leiten <\/span><span>und <\/span><span>Standards f\u00fcr neue Prozesse<\/span><span> definieren<\/span><span>.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><b><span>Reportings<\/span><span> <\/span><span>sowie <\/span><span>Analysen<\/span><\/b><span><span> <\/span><span>erstellen <\/span><span>und diese in internationalen Meetings<\/span><span> <\/span><span>pr\u00e4sentieren<\/span><span>.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><b><span>Wirtschaftspr\u00fcfungen, SOX-Kontrollen sowie Lohnsteuer- und Sozialversicherungspr\u00fcfungen<\/span><\/b><span><span> leiten bzw. unternehmensseitig begleiten.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>D<\/span><span>ie <\/span><\/span><span><span>t<\/span><span>ermingerechte Durchf\u00fchrung der <\/span><\/span><b><span>Entgeltabrechnung<\/span><span> in Deutschland<\/span><span> <\/span><\/b><span><span>verantworten.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>B<\/span><span>ei Bedarf<\/span><span> <\/span><span>unsere Fachb<\/span><span>ereiche<\/span><span> <\/span><span>un<\/span><span>d Mitarbeitenden in allen <\/span><\/span><b><span>steuer- und sozialversicherungsrechtlichen Fragen<\/span><span> <\/span><\/b><span><span>unterst\u00fctzen<\/span><span>.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Die Einhaltung relevanter <\/span><\/span><b><span>Compliance- und <\/span><span>Governance<\/span><span>-Anforderungen<\/span><\/b><span><span> im Payroll-Umfeld sicherstellen.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><p><span><span>\u00a0<\/span><\/span><br \/><b><span>Dein Profil:<\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><p><span><span>Concentrix<\/span><span> passt perfekt zu dir, wenn du:<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><ul><li><p><span><span>Bereits <\/span><\/span><b><span>F\u00fchrungserfahrung <\/span><\/b><span><span>gesammelt <\/span><span>hast<\/span><span> und dein Team auf Augenh\u00f6he f\u00fchrst.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>\u00dcber mehrj\u00e4hrige Berufserfahrung in der<\/span><\/span><b><span> deutschen Entgeltabrechnung<\/span><\/b><span><span> <\/span><span>verf\u00fcgst<\/span><span> und mit einem Abrechnungssystem<\/span><span> (ADP <\/span><span>oder <\/span><span>SAP HCM von Vorteil)<\/span><span> gearbeitet hast.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Dich sicher in allen relevanten Bereichen des <\/span><\/span><b><span>Lohnsteuer- und Sozialversicherungsrecht<\/span><span>s<\/span><\/b><span><span> auskennst.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Erfahrung in der <\/span><\/span><b><span>Begleitung von Lohnsteuer- und Sozialversicherungspr\u00fcfungen <\/span><span>sowie<\/span><span> SOX-Kontrollen<\/span><\/b><span><span> mitbringst.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><b><span>Prozesse optimieren<\/span><\/b><span><span> <\/span><span>m\u00f6chtest<\/span><span> und daran interessiert bist, dein Team und unsere Payroll-Abteilung kontinuierlich weiterzuentwickeln.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Technisch affin <\/span><span>bist<\/span><span> und dich auch f\u00fcr KI-Technologien begeisterst.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Erfahren im Umgang mit Betriebsr\u00e4ten <\/span><span>bist<\/span><span> und Betriebsvereinbarungen umsetzen kannst.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><b><span>Idealerweise <\/span><\/b><span><span>bereits mit <\/span><\/span><b><span>Workday<\/span><\/b><span><span> gearbeitet hast.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>\u00dcber sehr gute Deutschkenntnisse <\/span><span>(C2) <\/span><span>sowie gute Englischkenntn<\/span><span>isse <\/span><span>(C1) <\/span><span>verf\u00fcgst.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Bereitschaft zu gelegentlichen <\/span><span>Dienstr<\/span><span>eise<\/span><span>n<\/span><span> innerhalb Deutschlands mitbringst.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><b><span>Unsere Benefits<\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><p><span><span>In dieser Position bieten wir dir Benefits, die deinen einzigartigen Lebensstil unterst\u00fctzen:<\/span><\/span><span>\u00a0<\/span><\/p><\/div><\/div><div><div><ul><li><p><span><span>Ein internationales und dynamisches Arbeitsumfeld<\/span><span> mit einem unbefristeten Arbeitsvertrag.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>100 % Homeoffice<\/span><span> und <\/span><span>flexible Arbeitszeiten.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Eine betriebliche Altersvorsorge und steuerliche Vorteile.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Kostenloser Zugang zu <\/span><\/span><b><span>LinkedIn Learning<\/span><\/b><span><span> und der <\/span><span>Concentrix<\/span><span> University.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><b><span>Weiterbildungs- und Entwicklungsm\u00f6glichkeiten.<\/span><\/b><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Corporate Benefits<\/span><span> <\/span><span>und Sportangebote (z.B. eine <\/span><\/span><b><span>gef\u00f6rderte Mitgliedschaft bei <\/span><span>Wellhub<\/span><\/b><span><span>).<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><p><span><span>Wenn das nach deinem n\u00e4chsten beruflichen Schritt klingt, dann m\u00f6chten wir dich unbedingt kennenlernen.<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><\/p><p><span><span>Bewirb dich jetzt direkt \u00fcber unser Online-Formular: <\/span><\/span><a href=\\\"https:\/\/jobs.concentrix.com\/\\\" target=\\\"_blank\\\"><u><span>https:\/\/jobs.concentrix.com<\/span><\/u><\/a><span>\u00a0<\/span><\/p><\/div><div><p><\/p><p><b><span>Du hast noch Fragen?<\/span><\/b><span><span>\u00a0<\/span><\/span><br \/><span><span>Bei R\u00fcckfragen steht dir Lena Barta unter <\/span><\/span><a href=\\\"mailto:lena.barta&#64;concentrix.com\\\" target=\\\"_blank\\\"><u><span>lena.barta&#64;concentrix.com<\/span><\/u><\/a><span><span> gerne zur Verf\u00fcgung.<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><\/p><p><b><span>Das sind wir:<\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><p><span><span>Concentrix<\/span><span> ist ein weltweit f\u00fchrendes Unternehmen im Bereich Customer Experience und Business Solutions. Mit \u00fcber 440.000 Mitarbeitenden in mehr als 40 L\u00e4ndern unterst\u00fctzen wir Top-Marken mit innovativen Services und digitalen L\u00f6sungen.<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><\/p><p><b><span>Vielfalt und Chancengleichheit geh\u00f6ren zu den gelebten Grundwerten bei <\/span><span>Concentrix<\/span><span>:<\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><p><span><span>Wir sind stolz darauf, als ein Team und ein Unternehmen weltweit vereint zu sein. Wir verpflichten uns, allen Bewerbenden gleiche Einstellungschancen einzur\u00e4umen und ein Arbeitsumfeld zu schaffen, das frei von Diskriminierung und Bel\u00e4stigung ist. Alle unsere Einstellungspraktiken basieren auf den gesch\u00e4ftlichen Erfordernissen, den Stellenanforderungen und den beruflichen Qualifikationen, ohne R\u00fccksicht auf Herkunft, Alter, Geschlechtsidentit\u00e4t, sexuelle Orientierung, Religion, Familienstand oder Elternstatus, nationale Herkunft, Behinderung oder eine andere durch die geltenden nationalen Gesetze gesch\u00fctzte Klassifizierung.<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>Bewerbungen von Menschen mit Behinderung sind ausdr\u00fccklich erw\u00fcnscht. Schwerbehinderte und Gleichgestellte werden bei gleicher Eignung bevorzugt eingestellt. Hierzu bieten wir individuelle Unterst\u00fctzung an, um den f\u00fcr <\/span><span>d<\/span><span>ich passenden Arbeitsplatz zu schaffen.<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>#LIREMOTE #CNXEMEA #EMEACNX<\/span><\/span><span>\u00a0<\/span><\/p><\/div><\/div>\",\"ats_external_id\":\"R1755630\",\"location\":\"Osnabr\u00fcck, Lower Saxony\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-12T20:44:11.973+08:00\",\"created_at\":\"2026-09-01T18:04:38.398+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNTA0NA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/DEU--Osnabrck-Work-at-Home\/Payroll-Manager--w-m-d--100--Homeoffice-mglich_R1755630-1\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Payroll\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"c455ebd590cd101ea94b925ff81e66bc\",\"descriptor\":\"Concentrix Management Holding B.V. & Co. 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The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.\\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p><b>Role Overview<\/b><\/p><p>As a Cloud Solution Architect, you will provide senior technical leadership and hands-on delivery expertise across Microsoft Fabric and Power BI. This is a senior vendor role supporting enterprise and strategic customers across the Nordics.<\/p><p>You will partner closely with CSAMs, Global Delivery CSAs, architects, engineers, analysts, and customer stakeholders to design, implement, secure, and optimize end-to-end data and analytics solutions. The role requires strong Power BI capability together with practical Fabric data engineering and analytics engineering skills.<\/p><p><b>Key Responsibilities - Microsoft Fabric &amp; Data Engineering<\/b><\/p><p>\u2022 Act as a senior technical authority for Microsoft Fabric and Power BI across end-to-end data and analytics scenarios.<\/p><p>\u2022 Design and implement Fabric solutions using OneLake, Lakehouse, Data Warehouse, Data Factory pipelines, Dataflows Gen2, notebooks, and semantic models.<\/p><p>\u2022 Ingest, transform, and orchestrate data from cloud, on-premises, structured, semi-structured, and streaming sources.<\/p><p>\u2022 Use SQL and PySpark for data preparation and transformation; use KQL where real-time analytics scenarios require it.<\/p><p>\u2022 Design scalable data architectures, loading patterns, medallion-style data layers, and reusable governed data products.<\/p><p>\u2022 Implement and optimize Fabric workloads for performance, reliability, monitoring, security, and cost-effective capacity usage.<\/p><p>\u2022 Apply source control, deployment pipelines, CI\/CD practices, and development lifecycle controls for analytics solutions.<\/p><p>\u2022 Advise customers on migration and modernization from existing Power BI, Azure Synapse, Azure Data Factory, and related analytics environments to Microsoft Fabric.<\/p><p><b>Key Responsibilities - Power BI &amp; Analytics Engineering<\/b><\/p><p>\u2022 Design and implement enterprise Power BI solutions, including semantic models, DAX measures, reports, dashboards, and reusable datasets.<\/p><p>\u2022 Prepare and enrich data for analysis across Fabric lakehouses, warehouses, and other approved data sources.<\/p><p>\u2022 Implement and manage semantic models using appropriate Import, DirectQuery, and Direct Lake patterns.<\/p><p>\u2022 Troubleshoot complex model, refresh, query, report, and capacity performance issues.<\/p><p>\u2022 Advise on dimensional modeling, DAX optimization, report design standards, workspace strategy, and self-service BI governance.<\/p><p>\u2022 Translate business requirements into secure, scalable, and maintainable analytics solutions for business users and AI-enabled scenarios.<\/p><p><b>Key Responsibilities - Delivery &amp; Advisory<\/b><\/p><p>\u2022 Deliver high-quality hands-on customer engagements, including workshops, architecture and design sessions, assessments, proofs of concept, pilots, optimization engagements, and production deployments.<\/p><p>\u2022 Lead technical discovery, define target architectures, identify risks and dependencies, and agree practical paths to production.<\/p><p>\u2022 Provide technical guidance across data integration, data engineering, analytics engineering, BI, governance, and operational readiness.<\/p><p>\u2022 Produce clear technical documentation, architecture decisions, implementation guidance, and reusable delivery assets.<\/p><p>\u2022 Contribute to technical readiness, intellectual property, knowledge sharing, and Global Delivery best practices.<\/p><p><b>Key Responsibilities - Collaboration &amp; Leadership<\/b><\/p><p>\u2022 Collaborate with CSAMs, Global Delivery CSAs, partner teams, and customer stakeholders to support successful delivery and adoption.<\/p><p>\u2022 Act as a trusted technical advisor to senior customer stakeholders and communicate complex topics clearly to technical and business audiences.<\/p><p>\u2022 Mentor engineers, review technical designs and deliverables, and contribute to team readiness.<\/p><p>\u2022 Ensure solutions align with applicable Microsoft security, compliance, privacy, and data governance guidance.<\/p><p><b>Required Technical Skills<\/b><\/p><p>\u2022 Deep hands-on experience with Power BI, including semantic models, DAX, Power Query, report development, security, performance tuning, and enterprise deployment.<\/p><p>\u2022 Hands-on Microsoft Fabric experience across several of these areas: OneLake, Lakehouse, Data Warehouse, Data Factory, Dataflows Gen2, notebooks, Real-Time Intelligence, and Power BI.<\/p><p>\u2022 Strong experience with data integration, ETL\/ELT, orchestration, data modeling, and enterprise-scale analytics architectures.<\/p><p>\u2022 Practical SQL skills and working knowledge of PySpark. KQL experience is required for candidates expected to deliver real-time intelligence scenarios.<\/p><p>\u2022 Experience securing, monitoring, troubleshooting, and optimizing analytics solutions.<\/p><p>\u2022 Experience with Git-based source control, deployment pipelines, or CI\/CD for data and analytics solutions.<\/p><p>\u2022 Strong analytical, problem-solving, documentation, stakeholder management, and customer-facing communication skills.<\/p><p>\u2022 Ability to lead delivery independently while collaborating effectively across distributed teams.<\/p><p><b>Preferred Qualifications<\/b><\/p><p>\u2022 Microsoft Certified: Fabric Analytics Engineer Associate (DP-600) and\/or Fabric Data Engineer Associate (DP-700).<\/p><p>\u2022 Experience delivering enterprise or regulated-industry data and analytics solutions.<\/p><p>\u2022 Experience with Fabric capacity planning, administration, governance, and Power BI capacity management.<\/p><p>\u2022 Knowledge of Azure data services such as Azure SQL, Azure Synapse Analytics, and Azure Data Factory.<\/p><p>\u2022 Experience with real-time analytics, Eventstreams, Eventhouse, or KQL-based solutions.<\/p><p>\u2022 Experience modernizing or migrating existing analytics platforms to Microsoft Fabric.<\/p><p>\u2022 Background in consulting, advisory, or customer-facing technical delivery.<\/p><p><b>Language Requirements<\/b><\/p><p>\u2022 English: Mandatory.<\/p><p>\u2022 Finnish: Preferred.<\/p><p>\u2022 Swedish, Norwegian, or Danish: Strong advantage.<\/p>\",\"ats_external_id\":\"R1760379\",\"location\":\"\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-12T20:44:00.481+08:00\",\"created_at\":\"2026-09-01T18:04:38.042+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNTA0Mw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/FIN--Work-at-Home\/Microsoft-Fabric---Power-BI-Architect--English---Nordic-language-_R1760379-1\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Cloud 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This is your chance to become the voice of a brand that inspires women worldwide\u2014every interaction, every solution, every moment.<\/span><\/span><\/span><\/p><br \/><p><span style=\\\"color:#4a4a4a\\\"><span><b><span style=\\\"font-size:inherit\\\">Why You\u2019ll Love Working with Us<\/span><\/b><\/span><\/span><\/p><br \/><p><span style=\\\"color:#4a4a4a\\\"><span><span style=\\\"font-size:inherit\\\">At Concentrix, you won\u2019t just answer questions \u2014 you\u2019ll create memorable experiences, guide customers through our exquisite products, and become a true Brand Ambassador.<\/span><\/span><\/span><\/p><p><span style=\\\"color:#4a4a4a\\\"><span><span style=\\\"font-size:inherit\\\"><br \/>Expect a dynamic, supportive environment where your passion for fashion, communication, and customer care becomes your superpower.<\/span><\/span><\/span><\/p><br \/><p><span style=\\\"color:#4a4a4a\\\"><span><b><span style=\\\"font-size:inherit\\\">Your Day-to-Day:<\/span><\/b><\/span><\/span><\/p><p><span style=\\\"color:#4a4a4a\\\"><span><span style=\\\"font-size:inherit\\\">- Deliver exceptional customer support through phone, email, chat, and digital channels<\/span><\/span><\/span><\/p><p><span style=\\\"color:#4a4a4a\\\"><span><span style=\\\"font-size:inherit\\\">- Provide pre- and post-sales guidance, ensuring every customer feels valued and understood<\/span><\/span><\/span><\/p><p><span style=\\\"color:#4a4a4a\\\"><span><span style=\\\"font-size:inherit\\\">- Maintain expert knowledge of products and collections<\/span><\/span><\/span><\/p><p><span style=\\\"color:#4a4a4a\\\"><span><span style=\\\"font-size:inherit\\\">- Log and manage all interactions within our systems, meeting SLA and quality standards<\/span><\/span><\/span><\/p><p><span style=\\\"color:#4a4a4a\\\"><span><span style=\\\"font-size:inherit\\\">- Escalate issues as needed to ensure seamless customer satisfaction<\/span><\/span><\/span><\/p><p><span style=\\\"color:#4a4a4a\\\"><span><span style=\\\"font-size:inherit\\\">- Collaborate with Team Leaders, support teammates, and attend regular meetings<\/span><\/span><\/span><\/p><p><span style=\\\"color:#4a4a4a\\\"><span><span style=\\\"font-size:inherit\\\">- Represent the brand spirit in every interaction \u2014 confident, elegant, and customer-obsessed<\/span><\/span><\/span><\/p><br \/><p><span style=\\\"color:#4a4a4a\\\"><span><b><span style=\\\"font-size:inherit\\\">What You Bring to the Team:<\/span><\/b><\/span><\/span><\/p><br \/><p><span style=\\\"color:#4a4a4a\\\"><span><span style=\\\"font-size:inherit\\\">- C2 French and advanced English skills<\/span><\/span><\/span><\/p><p><span style=\\\"color:#4a4a4a\\\"><span><span style=\\\"font-size:inherit\\\">- Experience in customer service, ideally within a Contact Centre environment<\/span><\/span><\/span><\/p><p><span style=\\\"color:#4a4a4a\\\"><span><span style=\\\"font-size:inherit\\\">- Strong communication skills \u2014 written, verbal, warm, and professional<\/span><\/span><\/span><\/p><p><span style=\\\"color:#4a4a4a\\\"><span><span style=\\\"font-size:inherit\\\">- Ability to build rapport quickly and show genuine empathy<\/span><\/span><\/span><\/p><p><span style=\\\"color:#4a4a4a\\\"><span><span style=\\\"font-size:inherit\\\">- Organized, reliable, and able to prioritize in a fast-paced environment<\/span><\/span><\/span><\/p><p><span style=\\\"color:#4a4a4a\\\"><span><span style=\\\"font-size:inherit\\\">- Able to navigate decisions with both customer needs and brand guidelines in mind<\/span><\/span><\/span><\/p><p><span style=\\\"color:#4a4a4a\\\"><span><span style=\\\"font-size:inherit\\\">- Proactive, positive, and adaptable \u2014 a true \u201ccan-do\u201d mindset<\/span><\/span><\/span><\/p><p><span style=\\\"color:#4a4a4a\\\"><span><span style=\\\"font-size:inherit\\\">- Passion for fashion, styling, and helping customers feel their best<\/span><\/span><\/span><\/p><br \/><p><span style=\\\"color:#4a4a4a\\\"><span><b><span style=\\\"font-size:inherit\\\">What\u2019s in it for you\u00a0<\/span><\/b><span style=\\\"font-size:inherit\\\">\u00a0<\/span><\/span><\/span><\/p><br \/><p><span style=\\\"color:#4a4a4a\\\"><span><span style=\\\"font-size:inherit\\\">- Full-time 39 hours\/week temporary contract<\/span><\/span><\/span><\/p><p><span style=\\\"color:#4a4a4a\\\"><span><span style=\\\"font-size:inherit\\\">- Rotative shifts between Monday - Saturday 9:00 to 18:00<br \/>- Salary 19,623 euros gross\/year &#43; up to 1,800 euros gross\/year in bonus \u00a0<br \/>- Great office location in Barcelona \u00a0<br \/>- Full paid training on the company and the project you&#39;ll be working on \u00a0<br \/>- Career development programs, specialized courses \u00a0<br \/>\u00a0<\/span><\/span><\/span><\/p><p><span style=\\\"color:#4a4a4a\\\"><span><b><span style=\\\"font-size:inherit\\\">Experience the best version of you!\u00a0<\/span><\/b><span style=\\\"font-size:inherit\\\">\u00a0<\/span><\/span><\/span><\/p><br \/><p><span style=\\\"color:#4a4a4a\\\"><span><span style=\\\"font-size:inherit\\\">At Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.\u00a0\u00a0<\/span><\/span><\/span><\/p><br \/><p><span style=\\\"color:#4a4a4a\\\"><span><span style=\\\"font-size:inherit\\\">If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d\u00a0\u00a0<\/span><\/span><\/span><\/p><br \/><p><span style=\\\"color:#4a4a4a\\\"><span><i><span style=\\\"font-size:inherit\\\">Concentrix is an equal opportunity employer\u00a0<\/span><\/i><span style=\\\"font-size:inherit\\\">\u00a0<\/span><\/span><\/span><\/p><p><span style=\\\"color:#4a4a4a\\\"><span><i><span style=\\\"font-size:inherit\\\">We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. 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Temporary Contract \",\"street\":null,\"address\":null,\"city\":\"Remote\",\"state\":null,\"postal_code\":\"\",\"region\":\"Remote\",\"country\":\"Bulgaria\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p>It's fun to work in a company where people truly BELIEVE in what they are doing!<\/p>\\n<p><em><strong>We're committed to bringing passion and customer focus to the business.<\/strong><\/em><\/p>\\n<p>Concentrix Bulgaria is now looking for a number of dynamic and self-motivated Customer Advisors to join our exciting new project!<\/p>\\n<p>VF is the global company behind some of the world&rsquo;s leading lifestyle brands including household names such as, Timberland, The North Face, Napapijri, Lee, Wrangler, Vans Eastpak and Kipling. Our aim is to consistently deliver world class customer service and we never lose sight of our goal - our customers are the focus of everything we do here! From email to phone in a multitude of languages, we&rsquo;re on hand to offer care to all our customers to make sure they have a fun and enjoyable shopping experience with us. We&rsquo;re an energetic, innovative, and forward-thinking team who are always looking for new ideas to delight and wow our customers.&nbsp;<\/p>\\n<p><strong>The Customer Advisor is required to:<\/strong><\/p>\\n<ul>\\n<li>Have C1 Level in either Polish, Dutch, Italian or Portuguese (<span data-teams=\\\"true\\\">Speaking and Writing) and English - (B2)<\/span><\/li>\\n<li>Be able to represent our client&rsquo;s brands and deliver outstanding customer service with clarity, passion, and enthusiasm<\/li>\\n<li>Be able to work on customer service measures, metrics, and KPIs within a service-targeted environment.<\/li>\\n<li>Hold a high school or University degree<\/li>\\n<li>Possess excellent computer literacy<\/li>\\n<li>Have previous experience in a customer service environment, preferably telephone-based.<\/li>\\n<\/ul>\\n<p><strong>Main responsibilities:&nbsp;<\/strong><\/p>\\n<ul>\\n<li>Communicating with customers by telephone, email and online to provide outstanding service<\/li>\\n<li>Building a rapport with customers to help them with enquiries including; order taking, product information, tracking deliveries, returns, sizing and quality queries<\/li>\\n<li>Discussing new products and managing multiple tasks to promptly resolve customer queries<\/li>\\n<li>Identifying ways to improve processes in order to improve sales, brand loyalty and the customer service and experience<\/li>\\n<li>Updating our systems with information and helping marketing, retail and other teams to further improve customer service and satisfaction.<\/li>\\n<\/ul>\\n<p><strong>What can you expect from us:<\/strong><\/p>\\n<ul>\\n<li><strong>3-Month Contract with Opportunity for Extension<\/strong><\/li>\\n<li>Full-time role, Monday - Friday, 10:00 - 19:00 and 11:00 - 20:00<\/li>\\n<li>Gross monthly salary: &euro;1,281&ndash;&euro;1,793.40 depending on the language.<\/li>\\n<li>Remote position<\/li>\\n<li>Comprehensive initial training and onboarding (fully paid by us)<\/li>\\n<li>Continuous training and upskilling programs through Concentrix University<\/li>\\n<li>Professional Development and Career Navigation programs to map out the steps in your desired development<\/li>\\n<li>Health and Wellbeing initiatives<\/li>\\n<li>Relocation support if needed (accommodation and travel expenses)<\/li>\\n<li>Part of the additional benefits are Health and Life Insurance, Multisport card, Transport allowance, Bonus for important life events, Additional paid leave for education, Corporate discounts, Company events, and many more!<\/li>\\n<\/ul>\\n<p><strong>That's just the beginning. Please send us your CV now to open the door to the new career opportunities ahead of you!<\/strong><\/p>\\n<p><strong>We&rsquo;re looking forward to meeting you!<\/strong><\/p>\\n<p>Know someone perfect for this role? Refer a friend and earn an exciting reward when they join our team!<\/p>\\n<p><a href=\\\"..\/..\/..\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMDc\\\" target=\\\"_blank\\\" rel=\\\"noopener\\\">External Referral Program - Bulgaria<\/a><\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>We&rsquo;re looking forward to meeting you!<\/strong><\/p>\\n<p><em>You appreciate our values of recognition, integrity, unity, and commitment, and you are eager to create the \\\"wow\\\" too. 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This position is responsible for processing customer orders and sales, providing\/receiving information, selling client products\/service, as well as providing basic customer service support.\",\"long_description\":\"<div><\/div><div><div><div><div><div><div><div><div><div><p><b>Experience the power of a game-changing career\u00a0<\/b><\/p><p><\/p><p>Are you looking for what\u2019s next? We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries.\u00a0<\/p><p><\/p><p>If you\u2019re looking to grow and be inspired, as an <b>Inbound Sales Representative in Valencia (hybrid)<\/b>, you will be part of our team of game-changers who are powering the brands of the future in tech.\u00a0<\/p><p><\/p><p><b>Career growth and personal development\u00a0<\/b><\/p><p><\/p><p>This is a great opportunity to experience the power of what\u2019s next and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed.\u00a0<\/p><p><\/p><p><b>What you will do in this role\u00a0<\/b><\/p><p><\/p><p>In everything we do, we believe in doing right by and for people \u2013 our clients, their customers, our people, our community, and our planet.\u00a0<\/p><p><\/p><p>As an<b> Inbound Sales Representative <\/b>on our team, you will:\u00a0<\/p><p><\/p><p>- Manage qualified inbound calls for Commercial business Development of customers acquired \/ profiled on line Account management of gold customers and partners\u00a0<br \/>- Perform OB calls to customers to develop and acquire new business (it is in addition to call back for support tasks)\u00a0<br \/>- Login all customer contacts in the CRM system in use at the time\u00a0<br \/>- Give feedback on sales activity Skills for the Specialist\u00a0<br \/>- Identify right contacts at customers\u00a0<br \/>- Track, manage and report ongoing activity related to sales pipeline\u00a0<\/p><p><\/p><p><b>Your qualifications\u00a0<\/b><\/p><p><\/p><p>We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. 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If you feel you don\u2019t check every box, we still encourage you to apply. We\u2019ll do our best to match you with the right job, whether it\u2019s this one or another role.\u00a0<\/p><p><\/p><p><b>What\u2019s in it for you\u00a0<\/b><\/p><p><\/p><p>We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. That\u2019s why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for our teams, our customers, and YOU.\u00a0<\/p><p><\/p><p>In this role, we offer benefits that help support your <b>unique lifestyle:\u00a0<\/b><\/p><p>- Full time 39 hours\/week permanent contract<\/p><p>- Schedule: Monday to Friday from 9:00 to 18:00<br \/>- Salary 20,876 euros gross\/year &#43; up to 5,000 euros gross\/year in bonus\u00a0&#43; private medical insurance<br \/>- Great office location in Valencia<br \/>- Full paid training about the company and the project you will be working on\u00a0<br \/>- Career development program and specialized courses\u00a0<\/p><p><\/p><p><b>Experience the best version of you!\u00a0<\/b><\/p><p><\/p><p>At Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.\u00a0<\/p><p><\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. 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Av. d'Arag\u00f3, 30\"}},\"languages\":null,\"recruiter\":{\"email\":{\"wid\":\"7c208b772b8e101f1abf02e797ee0002\",\"address\":\"petronela.lukacova@concentrix.com\"},\"last_name\":\"Luk\u00e1\u010dov\u00e1\",\"first_name\":\"Petronela\"},\"categories\":[{\"id\":\"CF B2B Sales\",\"wid\":\"97ce316084a210142296b42c74b40000\",\"descriptor\":\"B2B Sales\"}],\"recruiters\":[{\"id\":\"103359498\",\"wid\":\"8a8b4fbd69e7101f0d88e75e22230000\",\"descriptor\":\"Petronela Luk\u00e1\u010dov\u00e1 (103359498)\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC3364\",\"wid\":\"923ee184dc2b101b7527a590fce80000\",\"descriptor\":\"Advisor I, B2B Sales\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-385419\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Valencia---Av-dArag-30\/Inbound-Sales-Representative--Dutch-speaking----Hybrid---HS03_R1760397\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Valencia---Av-dArag-30\/Inbound-Sales-Representative--Dutch-speaking----Hybrid---HS03_R1760397\/apply\",\"job_requisition_id\":\"R1760397\"}],\"organizations\":[{\"wid\":\"003ea3a0bf73101ee7959c6a0e830000\",\"descriptor\":\"20146 - Hpinc - WHSBTSPAIN26\",\"reference_id\":\"WHSBTSPAIN26\",\"custom_reference_id\":\"WHSBTSPAIN26\"},{\"wid\":\"762a036300cf101ef56c04aedba20000\",\"descriptor\":\"W0ZMTM P_Sbt_Spain_Hpi Store Hpi Stor\",\"reference_id\":\"W0ZMTM\",\"custom_reference_id\":\"W0ZMTM\"}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"wid\":\"55de2d897e91102fdbb97de3c3620001\",\"address\":\"rene.samuels@concentrix.com\"},\"last_name\":\"Samuels\",\"first_name\":\"Johannes Maria Reinier Felicien\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1760397\",\"wid\":\"a6525f0ec30a1029c49f3ba3ee240000\",\"descriptor\":\"R1760397 Inbound Sales Representative (Dutch-speaking) - Hybrid - HS03 (Open)\"},\"recruiter_group\":[{\"email\":{\"wid\":\"7c208b772b8e101f1abf02e797ee0002\",\"address\":\"petronela.lukacova@concentrix.com\"},\"last_name\":\"Luk\u00e1\u010dov\u00e1\",\"first_name\":\"Petronela\"}],\"requisition_type\":null,\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-spain\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"1\",\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"0\",\"auto_call\":\"0\",\"on_erp_listing\":\"0\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"1116\",\"campaign_id\":\"25007\",\"campaign_title\":\"Team Leader, Operations R1760057\",\"campaign_type\":\"job_application\",\"job_title\":\"Team Leader (Spanish - speaking) - On-site IS02\",\"street\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"address\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"postal_code\":\"8020\",\"region\":null,\"country\":\"Spain\",\"short_description\":\"El Team Leader proporciona direcci\u00f3n, acompa\u00f1amiento y orientaci\u00f3n al equipo de agentes de atenci\u00f3n al cliente y consumidor, con el objetivo de garantizar el cumplimiento de los SLA y KPI del proyecto, asegurar una experiencia de servicio excelente y contribuir a la mejora continua de la operaci\u00f3n.\",\"long_description\":\"<div><p><span><span>Experimenta<\/span><span> <\/span><span>una<\/span><span> <\/span><span>carrera<\/span><span> <\/span><span>que<\/span><span> redefine las <\/span><span>reglas<\/span><span> del juego<\/span><\/span><span>\u00a0<\/span><\/p><\/div><p><\/p><div><p><span><span>\u00bfListo para <\/span><span>dar<\/span><span> el <\/span><span>siguiente<\/span><span> gran paso <\/span><span>en<\/span><span> <\/span><span>tu<\/span><span> <\/span><span>carrera<\/span><span>? Somos el <\/span><span>l\u00edder<\/span><span> <\/span><span>mundial<\/span><span> <\/span><span>en<\/span><span> <\/span><span>tecnolog\u00eda<\/span><span> y <\/span><span>servicios<\/span><span> <\/span><span>que<\/span><span> <\/span><span>impulsa<\/span><span> a las <\/span><span>marcas<\/span><span> del <\/span><span>futuro<\/span><span>. <\/span><span>Ayudamos<\/span><span> a <\/span><span>marcas<\/span><span> <\/span><span>conocidas<\/span><span> \u2014las <\/span><span>que<\/span><span> <\/span><span>utilizas<\/span><span> d\u00eda a d\u00eda\u2014 a <\/span><span>mejorar<\/span><span> sus <\/span><span>negocios<\/span><span> con <\/span><span>tecnolog\u00eda<\/span><span> y <\/span><span>soluciones<\/span><span> <\/span><span>integradas<\/span><span>, <\/span><span>en<\/span><span> <\/span><span>m\u00e1s<\/span><span> de 70 <\/span><span>pa\u00edses<\/span><span>.<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>Si <\/span><span>buscas<\/span><span> <\/span><span>desarrollar<\/span><span> <\/span><span>tus<\/span><span> <\/span><span>habilidades<\/span><span> de <\/span><span>liderazgo<\/span><span> y <\/span><span>formar<\/span><span> <\/span><span>parte<\/span><span> de un <\/span><span>equipo<\/span><span> <\/span><span>orientado<\/span><span> a las personas y a <\/span><span>los<\/span><span> <\/span><span>resultados<\/span><span>, <\/span><span>como<\/span><span> Team Leader <\/span><span>en<\/span><span> Barcelona<\/span><span>, <\/span><span>tendr\u00e1s<\/span><span> la <\/span><span>oportunidad<\/span><span> de <\/span><span>liderar<\/span><span> y <\/span><span>desarrollar<\/span><span> un <\/span><span>equipo<\/span><span> de <\/span><span>atenci\u00f3n<\/span><span> al <\/span><span>cliente<\/span><span> y <\/span><span>consumidor<\/span><span> para <\/span><span>una<\/span><span> <\/span><span>reconocida<\/span><span> <\/span><span>marca<\/span><span> del sector <\/span><span>farmac\u00e9utico<\/span><span> y <\/span><span>dermocosm\u00e9tico<\/span><span>.<\/span><\/span><span>\u00a0<\/span><\/p><\/div><p><\/p><div><p><span><span>Lidera<\/span><span>, <\/span><span>desarrolla<\/span><span> y <\/span><span>haz<\/span><span> la <\/span><span>diferencia<\/span><\/span><span>\u00a0<\/span><\/p><\/div><p><\/p><div><p><span><span>Como Team Leader, <\/span><span>ser\u00e1s<\/span><span> <\/span><span>una<\/span><span> <\/span><span>figura<\/span><span> clave para el <\/span><span>equipo<\/span><span> y para la <\/span><span>operaci\u00f3n<\/span><span>. <\/span><span>Acompa\u00f1ar\u00e1s<\/span><span> a <\/span><span>los<\/span><span> <\/span><span>agentes<\/span><span> <\/span><span>en<\/span><span> <\/span><span>su<\/span><span> d\u00eda a d\u00eda, <\/span><span>impulsar\u00e1s<\/span><span> <\/span><span>su<\/span><span> <\/span><span>desarrollo<\/span><span> y <\/span><span>trabajar\u00e1s<\/span><span> para <\/span><span>garantizar<\/span><span> <\/span><span>una<\/span><span> <\/span><span>experiencia<\/span><span> de <\/span><span>atenci\u00f3n<\/span><span> <\/span><span>excelente<\/span><span>, <\/span><span>mientras<\/span><span> <\/span><span>contribuyes<\/span><span> al <\/span><span>cumplimiento<\/span><span> de <\/span><span>los<\/span><span> <\/span><span>objetivos<\/span><span> y <\/span><span>est\u00e1ndares<\/span><span> del <\/span><span>proyecto<\/span><span>.<\/span><\/span><span>\u00a0<\/span><\/p><\/div><p><\/p><div><p><span><span>Te<\/span><span> <\/span><span>proporcionaremos<\/span><span> las <\/span><span>herramientas<\/span><span>, <\/span><span>formaci\u00f3n<\/span><span> y <\/span><span>apoyo<\/span><span> <\/span><span>necesarios<\/span><span> para <\/span><span>que<\/span><span> <\/span><span>puedas<\/span><span> <\/span><span>desarrollar<\/span><span> <\/span><span>todo<\/span><span> <\/span><span>tu<\/span><span> <\/span><span>potencial<\/span><span> <\/span><span>como<\/span><span> <\/span><span>l\u00edder<\/span><span>.<\/span><\/span><span>\u00a0<\/span><\/p><\/div><p><\/p><div><p><span><span>Lo <\/span><span>que<\/span><span> <\/span><span>har\u00e1s<\/span><span> <\/span><span>en<\/span><span> <\/span><span>este<\/span><span> <\/span><span>puesto<\/span><\/span><span>\u00a0<\/span><\/p><\/div><p><\/p><div><p><span><span>- <\/span><span>Liderar<\/span><span>, <\/span><span>acompa\u00f1ar<\/span><span> y <\/span><span>desarrollar<\/span><span> a un <\/span><span>equipo<\/span><span> de <\/span><span>representantes<\/span><span> de <\/span><span>atenci\u00f3n<\/span><span> al <\/span><span>cliente<\/span><span> y <\/span><span>consumidor<\/span><span>.<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- <\/span><span>Fomentar<\/span><span> un <\/span><span>entorno<\/span><span> de <\/span><span>trabajo<\/span><span> <\/span><span>colaborativo<\/span><span>, <\/span><span>positivo<\/span><span> y <\/span><span>orientado<\/span><span> a <\/span><span>resultados<\/span><span>.<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- <\/span><span>Motivar<\/span><span> al <\/span><span>equipo<\/span><span> y <\/span><span>promover<\/span><span> <\/span><span>su<\/span><span> <\/span><span>compromiso<\/span><span> con <\/span><span>los<\/span><span> <\/span><span>objetivos<\/span><span> del <\/span><span>servicio<\/span><span>.<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- <\/span><span>Realizar<\/span><span> <\/span><span>seguimientos<\/span><span> y <\/span><span>revisiones<\/span><span> <\/span><span>peri\u00f3dicas<\/span><span> del <\/span><span>desempe\u00f1o<\/span><span>, <\/span><span>definiendo<\/span><span> planes de <\/span><span>mejora<\/span><span> <\/span><span>cuando<\/span><span> sea <\/span><span>necesario<\/span><span>.<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- <\/span><span>Garantizar<\/span><span> altos <\/span><span>est\u00e1ndares<\/span><span> de <\/span><span>atenci\u00f3n<\/span><span> y <\/span><span>soporte<\/span><span> a <\/span><span>clientes<\/span><span> y <\/span><span>consumidores<\/span><span>.<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Dar <\/span><span>apoyo<\/span><span> a <\/span><span>los<\/span><span> <\/span><span>agentes<\/span><span> <\/span><span>en<\/span><span> la <\/span><span>resoluci\u00f3n<\/span><span> de <\/span><span>consultas<\/span><span> <\/span><span>complejas<\/span><span> y <\/span><span>gestionar<\/span><span> <\/span><span>escalaciones<\/span><span> <\/span><span>cuando<\/span><span> sea <\/span><span>necesario<\/span><span>.<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- <\/span><span>Supervisar<\/span><span> la <\/span><span>gesti\u00f3n<\/span><span> de <\/span><span>casos<\/span><span>, <\/span><span>asegurando<\/span><span> <\/span><span>una<\/span><span> <\/span><span>correcta<\/span><span> <\/span><span>priorizaci\u00f3n<\/span><span>, <\/span><span>distribuci\u00f3n<\/span><span> de la carga de <\/span><span>trabajo<\/span><span> y <\/span><span>cumplimiento<\/span><span> de <\/span><span>los<\/span><span> <\/span><span>plazos<\/span><span>.<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- <\/span><span>Monitorizar<\/span><span> <\/span><span>diariamente<\/span><span> la <\/span><span>productividad<\/span><span>, <\/span><span>los<\/span><span> KPI, la <\/span><span>adherencia<\/span><span> y el <\/span><span>cumplimiento<\/span><span> de <\/span><span>los<\/span><span> SLA del <\/span><span>equipo<\/span><span>.<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- <\/span><span>Analizar<\/span><span> las <\/span><span>m\u00e9tricas<\/span><span> del <\/span><span>equipo<\/span><span> para <\/span><span>identificar<\/span><span> <\/span><span>oportunidades<\/span><span> de <\/span><span>mejora<\/span><span> y <\/span><span>tomar<\/span><span> <\/span><span>decisiones<\/span><span> <\/span><span>sobre<\/span><span> las <\/span><span>prioridades<\/span><span> <\/span><span>operativas<\/span><span>.<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- <\/span><span>Colaborar<\/span><span> con el Quality Manager, N2 y Sr. Supervisor para <\/span><span>mejorar<\/span><span> la <\/span><span>calidad<\/span><span> del <\/span><span>servicio<\/span><span>, la <\/span><span>productividad<\/span><span> y la <\/span><span>satisfacci\u00f3n<\/span><span> del <\/span><span>consumidor<\/span><span>.<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- <\/span><span>Participar<\/span><span> <\/span><span>en<\/span><span> <\/span><span>reuniones<\/span><span> con el <\/span><span>cliente<\/span><span> y <\/span><span>trasladar<\/span><span> al <\/span><span>equipo<\/span><span> la <\/span><span>informaci\u00f3n<\/span><span> <\/span><span>relevante<\/span><span>.<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Identificar<\/span><span> <\/span><span>necesidades<\/span><span> de <\/span><span>formaci\u00f3n<\/span><span> y <\/span><span>apoyar<\/span><span> la <\/span><span>organizaci\u00f3n<\/span><span> de <\/span><span>sesiones<\/span><span> para <\/span><span>reforzar<\/span><span> <\/span><span>conocimientos<\/span><span> y <\/span><span>buenas<\/span><span> <\/span><span>pr\u00e1cticas<\/span><span>.<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- <\/span><span>Recoger<\/span><span> feedback del <\/span><span>equipo<\/span><span> <\/span><span>sobre<\/span><span> <\/span><span>procesos<\/span><span>, <\/span><span>necesidades<\/span><span> <\/span><span>operativas<\/span><span> y <\/span><span>oportunidades<\/span><span> de <\/span><span>mejora<\/span><span>.<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- <\/span><span>Colabor<\/span><span>ar<\/span><span> <\/span><span>en<\/span><span> <\/span><span>la <\/span><span>preparac<\/span><span>i\u00f3n<\/span><span> y <\/span><span>seguimie<\/span><span>nto<\/span><span> <\/span><span>de <\/span><span>infor<\/span><span>m<\/span><span>es<\/span><span> <\/span><span>so<\/span><span>b<\/span><span>re<\/span><span> <\/span><span>desemp<\/span><span>e\u00f1<\/span><span>o<\/span><span>, <\/span><span>incidenc<\/span><span>ias<\/span><span> y <\/span><span>feedb<\/span><span>ack<\/span><span> <\/span><span>de <\/span><span>clien<\/span><span>tes<\/span><span>.<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- <\/span><span>Garantizar<\/span><span> el <\/span><span>cumplimiento<\/span><span> de las <\/span><span>pol\u00edticas<\/span><span> de la <\/span><span>empresa<\/span><span> y de la <\/span><span>normativa<\/span><span> <\/span><span>aplicable<\/span><span> al <\/span><span>proyecto<\/span><span>.<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>ara <\/span><span>nuestros<\/span><span> <\/span><span>clientes<\/span><span> <\/span><span>encajar\u00e1<\/span><span> <\/span><span>perfectamente<\/span><span> con lo <\/span><span>que<\/span><span> <\/span><span>hacemos<\/span><span> y lo <\/span><span>que<\/span><span> <\/span><span>somos<\/span><span>.<\/span><\/span><span>\u00a0<\/span><\/p><\/div><p><\/p><div><p><span><span>Formaremos<\/span><span> un <\/span><span>buen<\/span><span> <\/span><span>equipo<\/span><span> <\/span><span>si<\/span><span> <\/span><span>t\u00fa<\/span><span>:<\/span><\/span><span>\u00a0<\/span><\/p><\/div><p><\/p><div><p><span><span>- Tienes<\/span><span> <\/span><span>experiencia<\/span><span> previa y <\/span><span>demostrable<\/span><span> <\/span><span>en<\/span><span> <\/span><span>gesti\u00f3n<\/span><span> de <\/span><span>equipos<\/span><span> de <\/span><span>atenci\u00f3n<\/span><span> al <\/span><span>cliente<\/span><span>.<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Cuentas con un <\/span><span>nivel<\/span><span> <\/span><span>fluido<\/span><span> de <\/span><span>espa\u00f1ol<\/span><span> e <\/span><span>ingl\u00e9s<\/span><span>, tanto <\/span><span>hablado<\/span><span> <\/span><span>como<\/span><span> <\/span><span>escrito<\/span><span>.<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Tienes experiencia trabajando con procesos, herramientas y buenas pr\u00e1cticas de atenci\u00f3n al cliente.<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- <\/span><span>Tienes<\/span><span> <\/span><span>capacidad<\/span><span> para <\/span><span>analizar<\/span><span> <\/span><span>indicadores<\/span><span> de <\/span><span>rendimiento<\/span><span> y <\/span><span>utilizar<\/span><span> <\/span><span>los<\/span><span> <\/span><span>datos<\/span><span> para <\/span><span>tomar<\/span><span> <\/span><span>decisiones<\/span><span>.<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Cuentas con buenos <\/span><span>conocimientos<\/span><span> de Microsoft Office y Excel para <\/span><span>seguimiento<\/span><span>, <\/span><span>an\u00e1lisis<\/span><span> y reporting.<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- <\/span><span>Tienes<\/span><span> <\/span><span>conocimientos<\/span><span> de Salesforce o <\/span><span>herramientas<\/span><span> CRM.<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Eres <\/span><span>una<\/span><span> persona <\/span><span>organizada<\/span><span>, <\/span><span>proactiva<\/span><span> y <\/span><span>orientada<\/span><span> a la <\/span><span>resoluci\u00f3n<\/span><span> de <\/span><span>problemas<\/span><span>.<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- <\/span><span>Tienes<\/span><span> <\/span><span>excelentes<\/span><span> <\/span><span>habilidades<\/span><span> de <\/span><span>comunicaci\u00f3n<\/span><span> y sabes <\/span><span>transmitir<\/span><span> feedback de forma clara y <\/span><span>constructiva<\/span><span>.<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- <\/span><span>Te<\/span><span> <\/span><span>gusta<\/span><span> <\/span><span>trabajar<\/span><span> con personas, <\/span><span>motivar<\/span><span> <\/span><span>equipos<\/span><span> y <\/span><span>contribuir<\/span><span> a <\/span><span>su<\/span><span> <\/span><span>desarrollo<\/span><span>.<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- <\/span><span>Tienes<\/span><span> <\/span><span>capacidad<\/span><span> para <\/span><span>gestionar<\/span><span> <\/span><span>prioridades<\/span><span>, <\/span><span>tomar<\/span><span> <\/span><span>decisiones<\/span><span> y <\/span><span>adaptarte<\/span><span> a <\/span><span>los<\/span><span> <\/span><span>cambios<\/span><span>.<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>-Eres <\/span><span>capaz<\/span><span> de <\/span><span>trabajar<\/span><span> de forma <\/span><span>colaborativa<\/span><span> con <\/span><span>diferentes<\/span><span> <\/span><span>equipos<\/span><span> y stakeholders.<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><span><span>Lo <\/span><span>que<\/span><span> <\/span><span>ofrecemos<\/span><\/span><span>\u00a0<\/span><\/p><\/div><p><\/p><div><p><span><span>- Contrato<\/span><span> <\/span><span>indefinido tiempo completo de lunes a viernes con horario de 9:00 a 18:00<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Oficina<\/span><span> <\/span><span>en<\/span><span> <\/span><span>una<\/span><span> <\/span><span>ubicaci\u00f3n<\/span><span> <\/span><span>excelente<\/span><span> <\/span><span>en<\/span><span> Barcelona.<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Salario 20.278\u20ac <\/span><span>eruos<\/span><span> bruto al a\u00f1o &#43;\u00a0<\/span><span>hasta \u00a03<\/span><span>.180\u20ac euros en bonos &#43; seguro <\/span><span>medico<\/span><span> <\/span><span>privado<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- <\/span><span>Formaci\u00f3n<\/span><span> completa y <\/span><span>remunerada<\/span><span> <\/span><span>sobre<\/span><span> la <\/span><span>empresa<\/span><span> y el <\/span><span>proyecto<\/span><span> <\/span><span>en<\/span><span> el <\/span><span>que<\/span><span> <\/span><span>trabajar\u00e1s<\/span><span>.<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- <\/span><span>Programa<\/span><span> de <\/span><span>desarrollo<\/span><span> <\/span><span>profesional<\/span><span> y <\/span><span>cursos<\/span><span> <\/span><span>especializados<\/span><span>.<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- <\/span><span>Oportunidades<\/span><span> para <\/span><span>desarrollar<\/span><span> <\/span><span>tus<\/span><span> <\/span><span>habilidades<\/span><span> de <\/span><span>liderazgo<\/span><span> y <\/span><span>crecer<\/span><span> <\/span><span>dentro<\/span><span> de Concentrix.<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span>\u00a0<\/span><\/p><\/div><div><p><span><span>Experimenta<\/span><span> <\/span><span>tu<\/span><span> <\/span><span>mejor<\/span><span> <\/span><span>versi\u00f3n<\/span><\/span><span>\u00a0<\/span><\/p><\/div><p><\/p><div><p><span><span>En Concentrix<\/span><span>, <\/span><span>invertimos<\/span><span> <\/span><span>en<\/span><span> <\/span><span>quienes<\/span><span> <\/span><span>cambian<\/span><span> las <\/span><span>reglas<\/span><span> del juego <\/span><span>porque<\/span><span> <\/span><span>sabemos<\/span><span> <\/span><span>que<\/span><span> <\/span><span>cuando<\/span><span> <\/span><span>nuestra<\/span><span> <\/span><span>gente<\/span><span> <\/span><span>prospera<\/span><span>, <\/span><span>nuestros<\/span><span> <\/span><span>clientes<\/span><span> y sus <\/span><span>clientes<\/span><span> <\/span><span>prosperan<\/span><span>.<\/span><\/span><span>\u00a0<\/span><\/p><\/div><p><\/p><div><p><span><span>Si <\/span><span>est\u00e1s<\/span><span> <\/span><span>preparado<\/span><span> para <\/span><span>dar<\/span><span> el <\/span><span>siguiente<\/span><span> paso <\/span><span>en<\/span><span> <\/span><span>tu<\/span><span> <\/span><span>carrera<\/span><span> y <\/span><span>liderar<\/span><span> un <\/span><span>equipo<\/span><span> <\/span><span>que<\/span><span> <\/span><span>marca<\/span><span> la <\/span><span>diferencia<\/span><span>, <\/span><span>queremos<\/span><span> saber de <\/span><span>ti<\/span><span>.<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>Aplica<\/span><span> hoy <\/span><span>mismo<\/span><span> y <\/span><span>descubre<\/span><span> <\/span><span>por<\/span><span> <\/span><span>qu\u00e9<\/span><span> <\/span><span>m\u00e1s<\/span><span> de 440.000 <\/span><span>game-changers<\/span><span> <\/span><span>alrededor<\/span><span> del <\/span><span>mundo<\/span><span> <\/span><span>consideran<\/span><span> a Concentrix <\/span><span>su<\/span><span> \u00ab<\/span><span>empleador<\/span><span> <\/span><span>preferido<\/span><span>\u00bb.<\/span><\/span><span>\u00a0<\/span><\/p><\/div><p><\/p><div><p><i><span><span>Ofrecemos<\/span><span> <\/span><span>igualdad<\/span><span> de <\/span><span>oportunidades<\/span><span> de <\/span><span>empleo<\/span><span>.<\/span><\/span><span>\u00a0<\/span><\/i><\/p><\/div><div><p><i><span><span>Nos <\/span><span>comprometemos<\/span><span> <\/span><span>a<\/span><span> <\/span><span>ofrecer<\/span><span> <\/span><span>igualdad<\/span><span> de <\/span><span>oportunidades<\/span><span> <\/span><span>laborales<\/span><span> a <\/span><span>todos<\/span><span> <\/span><span>los<\/span><span> <\/span><span>candidatos<\/span><span>, y un <\/span><span>entorno<\/span><span> de <\/span><span>trabajo<\/span><span> libre de <\/span><span>discriminaci\u00f3n<\/span><span> y <\/span><span>acoso<\/span><span>. <\/span><span>Todas<\/span><span> <\/span><span>nuestras<\/span><span> <\/span><span>pr\u00e1cticas<\/span><span> de <\/span><span>contrataci\u00f3n<\/span><span> se <\/span><span>basan<\/span><span> <\/span><span>en<\/span><span> las <\/span><span>necesidades<\/span><span> <\/span><span>empresariales<\/span><span>, <\/span><span>los<\/span><span> <\/span><span>requisitos<\/span><span> del <\/span><span>puesto<\/span><span> y las <\/span><span>cualificaciones<\/span><span> <\/span><span>personales<\/span><span>, sin <\/span><span>tener<\/span><span> <\/span><span>en<\/span><span> <\/span><span>cuenta<\/span><span> la <\/span><span>identidad<\/span><span> de <\/span><span>g\u00e9nero<\/span><span>, la <\/span><span>edad<\/span><span>, la <\/span><span>religi\u00f3n<\/span><span>, el <\/span><span>origen<\/span><span> <\/span><span>\u00e9tnico<\/span><span>, la <\/span><span>situaci\u00f3n<\/span><span> familiar o parental o <\/span><span>cualquier<\/span><span> <\/span><span>otra<\/span><span> <\/span><span>clasificaci\u00f3n<\/span><span> <\/span><span>protegida<\/span><span> <\/span><span>por<\/span><span> la <\/span><span>legislaci\u00f3n<\/span><span> <\/span><span>nacional<\/span><span> <\/span><span>aplicable<\/span><span>.<\/span><\/span><span>\u00a0<\/span><\/i><\/p><\/div><div><p><i><span>\u00a0<\/span><\/i> <span>R1760057<\/span><\/p><\/div>\",\"ats_external_id\":\"R1760057\",\"location\":\"Barcelona, Barcelona\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-12T20:44:17.325+08:00\",\"created_at\":\"2026-09-01T00:06:44.132+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNTAwNw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Barcelona---C-de-la-Selva-de-Mar-129\/Team-Leader--Spanish---speaking----On-site-IS02_R1760057\/apply\",\"head_count\":\"2\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact 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Microsoft - S00013943\",\"reference_id\":\"S00013943\",\"custom_reference_id\":\"S00013943\",\"company_reference_id\":null},{\"wid\":\"f9af6d72609801036258e1163c06e5bc\",\"descriptor\":\"COGS (SITE) Team Leader Direct\",\"reference_id\":\"TEAMLEADER-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"philip.pantelis@concentrix.com\"},\"first_name\":\"Philip Pantelis (103498924)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1758624\",\"wid\":\"d5384893435110297c3585e024f60000\",\"descriptor\":\"Team Leader B2B Sales\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_9A\",\"wid\":\"0227dc387a09018bf2c30105e165b735\",\"descriptor\":\"Grade 9A\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":null,\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"473\",\"campaign_id\":\"4795\",\"campaign_title\":\"Customer Service Advisor (English B2 \/ German A2)\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Advisor (English B2 \/ German A2)\",\"street\":null,\"address\":null,\"city\":\"Smart Villa\",\"state\":null,\"postal_code\":null,\"region\":\"October\",\"country\":\"Egypt\",\"short_description\":\"Join Concentrix Today!\",\"long_description\":\"<div id=\\\"copilot-message-_r_cj_\\\" class=\\\"fai-CopilotMessage__content r1izxv8h ___7qar2c0 fcthzvy\\\" dir=\\\"auto\\\">\\n<div>\\n<div dir=\\\"auto\\\">\\n<div class=\\\"___1vve6yh f22iagw f1vx9l62 f122n59 f3bhgqh f1mnxvew fly5x3f\\\">\\n<div class=\\\"___j4vmuw0 f22iagw f1vx9l62 f1869bpl fly5x3f fbc6vix\\\">\\n<div tabindex=\\\"-1\\\" data-testid=\\\"loading-message\\\" data-fui-focus-visible=\\\"\\\">\\n<div>\\n<div>\\n<div id=\\\"response-id_r_ch_\\\" class=\\\"___1yop6mf f336tjw f9ijwd5 fz7g6wx fod5ikn f1s184ao\\\" data-testid=\\\"lastChatMessage\\\">\\n<div class=\\\"___1peis63 f22iagw f1063pyq f6jr5hl f1c88k3p\\\">\\n<div class=\\\"___4htdyp0 fz7g6wx fy77jfu\\\">\\n<div class=\\\"___1j4t0a1 f1lmfglv f1abmfm4\\\" dir=\\\"auto\\\" aria-hidden=\\\"false\\\" data-testid=\\\"markdown-reply\\\" data-message-id=\\\"6139aaf8-7200-4327-9dc2-005d370d6850\\\" data-message-type=\\\"Chat\\\">\\n<div class=\\\"___nfp7g60 f22iagw f1vx9l62 fkmyikg fk15e71 f1k953kz f137keqj f1rncccw f1stllg3 f1w4kmmc f1tric3v f10dk5ic fx8cdsv f16nlwsl f1eookvz fhjrts3 fqugt2f f18d18k8 f1v1vhmp f1hdmul3 f198vjnp f2dshw1 fjpjndq fnmj2pj ffrrb40 f1mon110 fhajzam fimndk6 fxv4dng fb1rn9k f59wlhv f1xmfh30 f18yf5o5 fmr6chf fw8qy2q ff161sd f1qr7t77 f1yyogn1 foogchg fp5872b f1tpb8gf f1hdgrc8 f1vatr43 frkxccd f9pdzkb f158oiaz ft5kggy f5l4ui7 f13j03li f18xdoka f8off4e f1go6zfc f128n2ra f1jpxw2j f1lwd9n0 fy0b8hm f1g2633v fx4kvgi fkvolse f1gxrt3a f1os76ua f1js9cnw f1g87ej0 freluf8 f1yggaq6 f2i3chp f1151osp florpoh f35kzfz ftp9m57 f1e288vi fz62hnz fixvuys f1nmofwh fc1c6mv f18a2er7 fhvkrdl fhxnn68 f1oce4bo fvhlfan f7tc0t0 f1ngf1n2 ffrzq6x f1yjiq2m f1aqdgql f1huvaf f10ij78l f1k94sa4 fkmfumq f1jvzkyl f1eu24ob f1xbfc1f fmf0lwf f107dsy8 f3w566c f4648sl f13zpkng f7unjfp f8p1rz fzu6h1w f1i1bi6h f1smo7hi f1sk1xod f1kgogdq f1gjktkp ft608jz f1o9wiiv fg3xr24 fhd155k f1b8gl2e fg4b9ou flb4lo fdicbfk fgwcyh1 f1jbds0d f1fb9uea f1stuka4 fcrtu6g fwqh0xn f11w66yg f6e0e65 f1vvgu0 f1607507 fgct6un f1ec1nbe fg3fpv7 f1m9bycv f1ntoah8 f1b694rt faql4r2 fpjuhzh fmavl6h f1d9bsk fmzhlt0 f145l92p fwkyaqm f129obh1 f19la9g f127w39w fr0ux9m fxhidck f1cu4h9j f1wnbo7v f1eueg4z fy9c24f f1h2o91j f1iw08fq f19n0e5\\\">\\n<p>Are you looking to launch or grow your career in customer experience while utilizing your English and German language skills?<\/p>\\n<p>As a <strong>Customer Experience Advisor<\/strong>, you will be the first point of contact for customers, delivering exceptional support through phone, email, and chat channels. You will assist customers with inquiries, provide solutions to routine issues, and ensure a positive experience while representing global brands across various industries.<\/p>\\n<p>This role is ideal for candidates with <strong>B2 English proficiency and A2 German proficiency<\/strong> who are passionate about helping others, developing their communication skills, and building a long-term career in customer service.<\/p>\\n<h2>In This Role, You'll<\/h2>\\n<ul>\\n<li>Deliver exceptional customer support through inbound and outbound interactions via phone, email, and chat.<\/li>\\n<li>Assist customers with inquiries, requests, account-related support, and service-related concerns.<\/li>\\n<li>Provide accurate information regarding products, services, processes, and policies.<\/li>\\n<li>Resolve routine customer issues efficiently while ensuring a high-quality customer experience.<\/li>\\n<li>Document customer interactions accurately and maintain updated records.<\/li>\\n<li>Build strong customer relationships through empathy, professionalism, and active listening.<\/li>\\n<li>Collaborate with team members and support functions to achieve service and quality objectives.<\/li>\\n<li>Meet productivity, quality, and customer satisfaction targets.<\/li>\\n<\/ul>\\n<h2>Essential Functions \/ Core Responsibilities<\/h2>\\n<ul>\\n<li>Handle customer interactions in a professional and customer-focused manner.<\/li>\\n<li>Understand customer needs through effective questioning and active listening.<\/li>\\n<li>Ensure service delivery is aligned with client requirements and operational KPIs.<\/li>\\n<li>Maintain a strong understanding of client products, services, and processes.<\/li>\\n<li>Accurately document interactions, resolutions, and follow-up actions.<\/li>\\n<li>Follow established procedures, policies, and compliance requirements.<\/li>\\n<li>Escalate complex issues when necessary and ensure timely resolution.<\/li>\\n<li>Contribute to continuous improvement initiatives that enhance customer satisfaction and operational efficiency.<\/li>\\n<\/ul>\\n<h2>Candidate Profile<\/h2>\\n<ul>\\n<li>High School Diploma or equivalent.<\/li>\\n<li><strong>English proficiency: B2 level or higher.<\/strong><\/li>\\n<li><strong>German proficiency: A2 level or higher.<\/strong><\/li>\\n<li>Strong verbal and written communication skills.<\/li>\\n<li>Customer-focused mindset with a passion for helping people.<\/li>\\n<li>Ability to multitask and work in a fast-paced environment.<\/li>\\n<li>Good problem-solving and decision-making skills.<\/li>\\n<li>Basic computer and system navigation skills.<\/li>\\n<li>Ability to work independently and as part of a team.<\/li>\\n<li>Willingness to work rotational shifts based on business needs.<\/li>\\n<li>Previous customer service experience is a plus but not required.<\/li>\\n<\/ul>\\n<h2>What We Offer<\/h2>\\n<ul>\\n<li>Competitive salary package.<\/li>\\n<li>Transportation provided.<\/li>\\n<li>Medical and Social Insurance.<\/li>\\n<li>Professional training and development programs.<\/li>\\n<li>Fast-track career growth opportunities.<\/li>\\n<li>Exposure to international clients and global brands.<\/li>\\n<li>Collaborative, diverse, and inclusive work environment.<\/li>\\n<\/ul>\\n<h2>Disclaimer<\/h2>\\n<p>The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required.<\/p>\\n<p>Concentrix is an equal-opportunity employer and considers all qualified applicants based on business needs and role requirements.<\/p>\\n<\/div>\\n<\/div>\\n<\/div>\\n<\/div>\\n<\/div>\\n<\/div>\\n<\/div>\\n<\/div>\\n<\/div>\\n<\/div>\\n<\/div>\\n<\/div>\\n<\/div>\",\"ats_external_id\":\"EG-4795\",\"location\":\"Smart Villa, October\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-20T03:59:19.192+04:00\",\"created_at\":\"2026-08-31T16:22:31.058+04:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-met1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80Nzk1?\",\"apply_url\":\"https:\/\/concentrix-met1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80Nzk1\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-met1\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"5\",\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"3\",\"auto_call\":\"0\",\"on_erp_listing\":\"0\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":\"47\",\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"334\",\"campaign_id\":\"326\",\"campaign_title\":\"Electrolux \/ Danish \/ Solna\",\"campaign_type\":\"job_application\",\"job_title\":\"Dansktalende kundeservicemedarbejder til Electrolux!\",\"street\":\"\",\"address\":\"\",\"city\":\"Solna\",\"state\":null,\"postal_code\":\"169 04\",\"region\":\"Solna\",\"country\":\"Sweden\",\"short_description\":\"Er du vores n\u00e6ste kollega?\",\"long_description\":\"<div data-olk-copy-source=\\\"MessageBody\\\">\\n<p>Som kundeservicemedarbejder hos Concentrix bliver du en del af vores team, hvor du vil h&aring;ndtere indg&aring;ende opkald fra <strong>dansktalende Electrolux-kunder<\/strong>. Du vil hj&aelig;lpe kunder med sp&oslash;rgsm&aring;l om fakturaer, generelle henvendelser samt grundl&aelig;ggende fejlfinding og s&oslash;rge for, at de f&aring;r den rette hj&aelig;lp ud fra deres behov.<\/p>\\n<p>Da du kommer til at supportere danske kunder, er <strong>flydende dansk et krav for stillingen<\/strong>. Det er desuden vigtigt, at du f&oslash;ler dig tryg ved at tale med kunder over telefonen og altid har fokus p&aring; at levere en professionel, venlig og effektiv kundeservice.<\/p>\\n<p>Ud over en god arbejdsatmosf&aelig;re og fantastiske kolleger tilbyder vi et moderne kontor i Solna Strand med en sk&oslash;n udsigt over vandet. Du f&aring;r desuden faste og attraktive arbejdstider, mandag&ndash;fredag kl. 08:00&ndash;17:00.<\/p>\\n<p>&nbsp;<\/p>\\n<h3><strong>Som kundeservicemedarbejder for Electrolux kommer du til at:<\/strong><\/h3>\\n<ul>\\n<li>Yde generel kundeservice inden for husholdningsprodukter og hvidevarer.<\/li>\\n<li>Hj&aelig;lpe kunder med teknisk support, fejlfinding og produktinformation.<\/li>\\n<li>F&aring; mulighed for at optjene en pr&aelig;stationsbaseret bonus.<\/li>\\n<li>Modtage <strong>betalt tr&aelig;ningsforl&oslash;b<\/strong>, s&aring; du f&aring;r de bedste foruds&aelig;tninger for at lykkes i rollen.<\/li>\\n<\/ul>\\n<h3><strong>Vi forestiller os, at du:<\/strong><\/h3>\\n<ul>\\n<li>Har gode IT- og computerf&aelig;rdigheder.<\/li>\\n<li>Har <strong>danskkundskaber p&aring; C1-niveau eller h&oslash;jere<\/strong>.<\/li>\\n<li>Har best&aring;et svensk A\/1 og engelsk A\/5.<\/li>\\n<li>Har en positiv indstilling til at l&aelig;re nyt og udvikle dig b&aring;de fagligt og personligt.<\/li>\\n<li>Forst&aring;r, hvad god kundeservice indeb&aelig;rer, og har lyst til at levere den hver dag.<\/li>\\n<li>F&oslash;ler dig tryg ved at kommunikere med kunder over telefonen.<\/li>\\n<\/ul>\\n<h3><strong>Hvad tilbyder vi?<\/strong><\/h3>\\n<ul>\\n<li>Fastans&aelig;ttelse med 6 m&aring;neders pr&oslash;vetid.<\/li>\\n<li>Mulighed for at opbygge v&aelig;rdifuld erfaring og kompetencer inden for kundeservice.<\/li>\\n<li>Teamaktiviteter b&aring;de p&aring; og uden for arbejdspladsen, s&aring; vi ogs&aring; har det sjovt sammen.<\/li>\\n<li>Overenskomst med Unionen, som giver dig tryghed og gode vilk&aring;r i din ans&aelig;ttelse.<\/li>\\n<li>Et sundhedstilskud p&aring; SEK 3.500 om &aring;ret.<\/li>\\n<li>L&oslash;bende coaching og sparring, s&aring; du f&aring;r den st&oslash;tte, du har brug for i rollen.<\/li>\\n<li>Gode muligheder for karriereudvikling samt adgang til vores interne karriereprogrammer.<\/li>\\n<li>Et moderne og hyggeligt kontor i Solna Strand, som er nemt at komme til.<br \/><br \/><\/li>\\n<\/ul>\\n<h3><strong>Oplev f&oslash;lelsen af en game-changing karriere!<\/strong><\/h3>\\n<p>Er du klar til en ny udfordring? Concentrix er en global teknologi- og servicevirksomhed, der hj&aelig;lper nogle af verdens f&oslash;rende brands i mere end 70 lande. Vi samarbejder med velkendte virksomheder &ndash; brands, som du m&oslash;der og bruger i din hverdag &ndash; og hj&aelig;lper dem med at udvikle deres forretning gennem innovativ teknologi og intelligente l&oslash;sninger.<\/p>\\n<p>Hvis du &oslash;nsker at udvikle dig i din karriere og blive en del af et inspirerende arbejdsmilj&oslash;, opfordrer vi dig til at s&oslash;ge stillingen som kundeservicemedarbejder for Electrolux p&aring; vores kontor i Stockholm.<\/p>\\n<p>Du bliver en del af et st&aelig;rkt f&aelig;llesskab af medarbejdere, som hver dag supporterer velkendte brands inden for blandt andet teknologi, rejsebranchen, mode og sundhed.<\/p>\\n<p>&nbsp;<\/p>\\n<h3><strong>Karriere og personlig udvikling<\/strong><\/h3>\\n<p>Vi s&oslash;rger for, at du f&aring;r den rette opl&aelig;ring, moderne udstyr og l&oslash;bende support, s&aring; du f&aring;r de bedste foruds&aelig;tninger for at lykkes i din nye rolle.<\/p>\\n<p>Hos Concentrix har du ogs&aring; gode muligheder for at udvikle din karriere. Faktisk er omkring <strong>80 % af vores ledere og chefer blevet forfremmet internt<\/strong>.<\/p>\\n<p>Derudover f&aring;r du adgang til vores karriereudviklingsprogrammer helt gratis, s&aring; du kan f&aring; den st&oslash;tte og de v&aelig;rkt&oslash;jer, du har brug for til at n&aring; dine karrierem&aring;l.<\/p>\\n<p>&nbsp;<\/p>\\n<h3><strong>Yderligere information<\/strong><\/h3>\\n<p><strong>Startdato:<\/strong> Efter aftale<br \/><strong>Ans&aelig;ttelsesform:<\/strong> Fuldtid, fastans&aelig;ttelse. Der er 6 m&aring;neders pr&oslash;vetid.<br \/><strong>L&oslash;n:<\/strong> SEK 26.000 pr. m&aring;ned<br \/><strong>Arbejdstid:<\/strong> Mandag&ndash;fredag kl. 08:00&ndash;17:00<\/p>\\n<p>&nbsp;<\/p>\\n<h3><strong>Oplev den bedste version af dig selv!<\/strong><\/h3>\\n<p>Hvis du synes, at dette lyder som det rigtige n&aelig;ste skridt i din karriere, vil vi meget gerne h&oslash;re fra dig.<\/p>\\n<p><strong>S&oslash;g allerede i dag, og bliv en del af Concentrix!<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<\/div>\\n<h3><br \/><strong><em>Concentrix is an equal opportunity employer<\/em><\/strong><\/h3>\\n<div><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em><\/div>\",\"ats_external_id\":\"SE-326\",\"location\":\"Solna, Solna\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-09-27T10:28:27.954+02:00\",\"created_at\":\"2026-08-31T12:50:47.054+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-nordics.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMjY?\",\"apply_url\":\"https:\/\/concentrix-nordics.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMjY\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-nordics\",\"internal_job_listing\":\"1\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":\"0\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"1632\",\"campaign_id\":\"1121\",\"campaign_title\":\"GTM \/ DE \/ DUI \/ PMI B2C_new\",\"campaign_type\":\"job_application\",\"job_title\":\"Kundenberater (m\/w\/d) f\u00fcr einen bekannten Tabakhersteller\",\"street\":\"Neudorfer Str. 43\",\"address\":\"Neudorfer Str. 43\",\"city\":\"Duisburg\",\"state\":\"Nordrhein-Westfalen\",\"postal_code\":\"47057\",\"region\":\"Nordrhein-Westfalen\",\"country\":\"Germany\",\"short_description\":\"Bewirb dich jetzt in Duisburg!\",\"long_description\":\"<p><strong><img src=\\\"https:\/\/i.imgur.com\/kHDOAbz.png\\\" alt=\\\"\\\" width=\\\"300\\\" height=\\\"160\\\" \/><br \/><\/strong><strong>Reden kannst du? Das trifft sich gut!<br \/><\/strong>Den Rest bringen wir dir bei. Starte jetzt als <strong>Kundenberater (m\/w\/d) f&uuml;r einen bekannten Tabakhersteller<\/strong>.<br \/><br \/><strong>Das Wichtigste zuerst<\/strong><\/p>\\n<ul>\\n<li>Basis: 13,90 &euro; brutto\/Stunde<\/li>\\n<li>Zuverdienst durch leistungsorientierte Verg&uuml;tung<\/li>\\n<li>Start: ab sofort<\/li>\\n<li>Arbeitsort: Duisburg<\/li>\\n<li>Vollzeit oder Teilzeit &ndash; ab 30 Std.\/Woche<\/li>\\n<li>Servicezeiten: Montag - Freitag von 09:00 - 18:00 Uhr&nbsp;<\/li>\\n<li>Outbound<\/li>\\n<li>Quereinsteiger willkommen!<\/li>\\n<li>Unterst&uuml;tzung durch moderne KI-Tools<\/li>\\n<li><strong> <\/strong>Unbefristeter Arbeitsvertrag&nbsp;<\/li>\\n<\/ul>\\n<p data-pm-slice=\\\"1 1 []\\\"><strong>Das erwartet dich<br \/><\/strong>Du bist der erste Ansprechpartner bei unterschiedlichen Kundenanfragen, ob telefonisch, per E-Mail oder Chat.<br \/>Immer mit dabei: Unsere KI-Tools, die dir Routineaufgaben abnehmen und dir Zeit verschaffen, denn <strong>KI ist bei uns kein Ersatz &ndash; sondern dein Teamkollege.<br \/><br \/><\/strong><strong>Dein Alltag<\/strong><\/p>\\n<ul>\\n<li>F&uuml;hre <strong>klassische Zufriedenheitsabfragen<\/strong> bei Kunden durch und <strong>f&uuml;hre Beratungen durch<\/strong><\/li>\\n<li><strong>Informiere<\/strong> die Kunden <strong>&uuml;ber<\/strong> <strong>relevante Themen und Garantiebestimmungen <\/strong>rund um den Tabakerhitzer<\/li>\\n<li>Unterst&uuml;tze Kunden <strong>beim Onboarding-Prozess, <\/strong>einschlie&szlig;lich der <strong>Registrierung <\/strong>und Beantwortung von Fragen<\/li>\\n<li><strong>Biete<\/strong> den Kunden <strong>passende Produkte f&uuml;r ihre Bed&uuml;rfnisse an<\/strong><\/li>\\n<li><strong>Interviewe die Kunden<\/strong> zu weiteren relevanten Themen<\/li>\\n<li>Neben der sorgf&auml;ltigen Dokumentation stellst du die&nbsp;<strong>Kundenzufriedenheit via Outbound-Anruf&nbsp;sicher<\/strong><\/li>\\n<\/ul>\\n<p>Mal ganz leicht. Mal herausfordernd. Aber immer in Bewegung.<br \/><br \/><strong>Das sagen unsere Game-Changer<\/strong><br \/><img src=\\\"https:\/\/i.imgur.com\/kSqiodM.png\\\" alt=\\\"\\\" width=\\\"114\\\" height=\\\"19\\\" \/> &bdquo;Aus Kollegen werden Freunde! Der Teamzusammenhalt ist un&uuml;bertroffen.&ldquo;<\/p>\\n<p>Bei uns bist du nicht einfach &bdquo;eine Stimme&ldquo;. Du bist Teil eines Teams, das sich gegenseitig unterst&uuml;tzt.<\/p>\\n<p><strong>Das bringst du mit<br \/><\/strong>Du brauchst keinen perfekten Lebenslauf.<br \/>Was z&auml;hlt:<\/p>\\n<ul>\\n<li>Du besitzt <strong>sehr gute Deutschkenntnisse<\/strong> in Wort und Schrift.<\/li>\\n<li>Du hast einen<strong> abgeschlossenen Schulabschluss<\/strong><\/li>\\n<li>Du bringst idealerweise bereits <strong>Erfahrung im Kundenservice, Helpdesk oder im Verkauf<\/strong> mit<\/li>\\n<li>Deine <strong>Kommunikation ist professionell<\/strong> und auf Augenh&ouml;he.<\/li>\\n<li><strong>Du kennst dich mit Technik aus<\/strong>, um dem Kunden technische Produkte vorzustellen und seine Probleme gekonnt zu l&ouml;sen.&nbsp;<\/li>\\n<li>Du hast <strong>Spass <\/strong>am Vertrieb und bringst &Uuml;berzeugungskraft mit.<\/li>\\n<li>Du kannst die <strong>Servicezeiten<\/strong> (Montag - Freitag von 09:00 bis 20:00 Uhr) <strong>flexibel abdecken<\/strong><\/li>\\n<li>Du hast Lust <strong>mit unserem Team am Standort in Duisburg (N&auml;he Hauptbahnhof) zu arbeiten<\/strong><\/li>\\n<li><strong>Neue Tools und Technologien<\/strong> sind genau dein Ding<\/li>\\n<\/ul>\\n<p>Du sprichst au&szlig;erdem Englisch? Super. Aber kein Muss.<\/p>\\n<p><strong>Benefits<br \/><\/strong>Ein Job sollte deinen einzigartigen Lebensstil unterst&uuml;tzen &ndash; und dich weiterbringen.<br \/>Deshalb bekommst du bei uns:<\/p>\\n<ul>\\n<li>Einen <strong>unbefristeten Arbeitsvertrag<\/strong><\/li>\\n<li>Eine Anstellung in\u202f<strong>Vollzeit oder Teilzeit <\/strong>&ndash; wie es f&uuml;r dich am besten passt<\/li>\\n<li><strong>Bis zu 27 Urlaubstage<\/strong>, f&uuml;r kleine als auch gro&szlig;e Auszeiten<\/li>\\n<li>Wir stellen dir von Anfang an <strong>einen Mentor<\/strong> zur Seite, der dich unterst&uuml;tzt<\/li>\\n<li>Regelm&auml;&szlig;ige Coachings, Fresh-Ups und <strong>Aufbautrainings &ndash; unterst&uuml;tzt durch smarte Technologien<\/strong><\/li>\\n<li><strong>Weiterbildungs- und Karrierem&ouml;glichkeiten<\/strong> und das sogar weltweit<\/li>\\n<li><strong>Kostenlosen Zugang zu LinkedIn Learning<\/strong> &ndash; f&uuml;r dein Wachstum<\/li>\\n<li>Eine finanzielle Absicherung durch eine <strong>betriebliche Altersvorsorge<\/strong><\/li>\\n<li>Eine attraktive Pr&auml;mie von <strong>600&euro; f&uuml;r jeden neuen Mitarbeiter, den du erfolgreich wirbst<\/strong><\/li>\\n<li>Veranstaltungen wie <strong>Standortfeiern, Spieleabende und Grillevents<\/strong><\/li>\\n<li>Eine Vielzahl an Online-Shopping-Rabatten<\/li>\\n<li>Eine von uns <strong>gef&ouml;rderte Mitgliedschaft bei Wellhub<\/strong> und in ausgew&auml;hlten Fitnessstudios<\/li>\\n<\/ul>\\n<p><strong>Deine Bewerbung<br \/><\/strong>Wenn das alles nach dem perfekten n&auml;chsten Schritt auf deinem Karriereweg klingt, dann m&ouml;chten wir dich kennenlernen.<\/p>\\n<p>So geht&rsquo;s:<\/p>\\n<ol>\\n<li><strong>\\\"Bewerben\\\"-Button klicken<\/strong><\/li>\\n<li><strong>Daten eingeben<\/strong><\/li>\\n<li><strong>Fertig<\/strong><\/li>\\n<\/ol>\\n<p>Wir melden uns in der Regel innerhalb von 4 Werktagen bei dir.<strong>&nbsp;<\/strong><\/p>\\n<p><strong>Du hast noch Fragen? <\/strong>Unser virtueller Assistenten \\\"Dot\\\" steht dir per WhatsApp unter 01525 7294145 oder &uuml;ber den Facebook-Messenger rund um die Uhr zur Verf&uuml;gung.<\/p>\\n<p><strong>Hier arbeitet unser Team<br \/><\/strong>Concentrix Management Holding B.V &amp; Co. KG<br \/>Neudorfer Str. 43, 47057 Duisburg &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;<\/p>\\n<div>\\n<p><strong>Concentrix&nbsp;setzt sich f&uuml;r Chancengleichheit ein<\/strong>&nbsp;<\/p>\\n<p><em>Wir sind stolz darauf, als ein Team und ein Unternehmen weltweit vereint zu sein. Wir verpflichten uns, allen Bewerbenden gleiche Einstellungschancen einzur&auml;umen und ein Arbeitsumfeld zu schaffen, das frei von Diskriminierung und Bel&auml;stigung ist. Alle unsere Einstellungspraktiken basieren auf den gesch&auml;ftlichen Erfordernissen, den Stellenanforderungen und den beruflichen Qualifikationen, ohne R&uuml;cksicht auf Herkunft, Alter, Geschlechtsidentit&auml;t, sexuelle Orientierung, Religion, Familienstand oder Elternstatus, nationale Herkunft, Behinderung oder eine andere durch die geltenden nationalen Gesetze gesch&uuml;tzte Klassifizierung.<\/em>&nbsp;<br \/><em>Vielfalt und Chancengleichheit geh&ouml;ren zu den gelebten Grundwerten bei Concentrix. Deshalb sind Bewerbungen von Menschen mit Behinderung ausdr&uuml;cklich erw&uuml;nscht. Schwerbehinderte und Gleichgestellte werden bei gleicher Eignung bevorzugt eingestellt. Hierzu bieten wir individuelle Unterst&uuml;tzung an, um den f&uuml;r dich passenden Arbeitsplatz zu schaffen.<\/em>&nbsp;<\/p>\\n<p><strong>Arbeitserlaubnis<\/strong>&nbsp;<\/p>\\n<p>Gem&auml;&szlig; deutschem Recht werden f&uuml;r diese Stelle nur Bewerber ber&uuml;cksichtigt, die &uuml;ber eine g&uuml;ltige Arbeitserlaubnis in Deutschland verf&uuml;gen.&nbsp;<\/p>\\n<\/div>\\n<p>#EMEACNX<br \/>#AGENTCNX<\/p>\",\"ats_external_id\":\"DE-1121\",\"location\":\"Duisburg, Nordrhein-Westfalen\",\"job_type\":\"part_time\",\"salary\":\"13.90\",\"salary_type\":\"hourly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-10-12T15:40:27.608+02:00\",\"created_at\":\"2026-08-31T08:43:13.003+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-dach1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMTIx?\",\"apply_url\":\"https:\/\/concentrix-dach1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMTIx\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":\"telecommunications\",\"contract_type\":\"permanent\",\"locale\":\"de\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-dach1\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":\"1\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"1892\",\"campaign_id\":\"req-5ce30315296e9a98\",\"campaign_title\":\"Customer Service Representative - Apparel (On-Site)\",\"campaign_type\":null,\"job_title\":\"Customer Service Representative - Apparel (On-Site)\",\"street\":null,\"address\":null,\"city\":\"Lake Mary\",\"state\":\"Florida\",\"postal_code\":\"32746\",\"region\":null,\"country\":\"United States of America\",\"short_description\":\"\",\"long_description\":\"<p>Join a world-class team in Lake Mary, FL, as a Customer Service Representative! At Concentrix, we\u2019re looking for passionate game-changers to deliver exceptional customer experiences and solutions for one of the world\u2019s best-known brands. If you're ready to grow with a Fortune 500 company with an inclusive, award-winning culture, your new career starts here. (Military veterans are encouraged to apply.)<\/p><p><\/p><p><strong>A NEW CAREER POWERED BY YOU<\/strong><\/p><p><\/p><p>Are you looking for a career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging? Would you like to join a company that earns \u201c<strong>World\u2019s Best Workplaces<\/strong>,\u201d \u201c<strong>Best Company Culture<\/strong>,\u201d and \u201c<strong>Best Companies for Career Growth<\/strong>\u201d awards every year? Then a Customer Service Representative position at Concentrix is just the right place for you!<\/p><p><\/p><p>As a Customer Service Representative, you\u2019ll join an organically diverse team from 70+ countries where ALL members contribute and support each other\u2019s success and well-being, proudly united as \u201cgame-changers.\u201d Together, we help the world\u2019s best-known brands power a world that works through exceptional customer experiences and tech-powered innovation. And due to continued growth, we\u2019re looking for more talented people to join our purpose, people as passionate about providing outstanding customer experiences as we are.<\/p><p><\/p><p><strong>CAREER GROWTH AND PERSONAL DEVELOPMENT<\/strong><\/p><p><br>This is a great opportunity to reimagine an all-new career journey and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, technologies, and continuing support you\u2019ll need to succeed. Plus, at Concentrix, there\u2019s real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That\u2019s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you\u2019ve always envisioned.<\/p><p><\/p><p><strong>WHAT YOU WILL DO IN THIS ROLE&nbsp;<\/strong><\/p><p><\/p><p>As a Customer Service Representative, you will:<\/p><ul><li><p>Provide proficient customer service via chat, email, and phone<\/p><\/li><li><p>Promote products and resolve customer questions and concerns<\/p><\/li><li><p>Assist in correcting billing concerns<br>&nbsp;<\/p><\/li><\/ul><p><strong>YOUR QUALIFICATIONS<\/strong><\/p><p><\/p><p>Your skills, integrity, knowledge, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our Customer Service Representative role include:<\/p><ul><li><p>1 year of customer service experience required<\/p><\/li><li><p>Preferred experience in a retail setting, ideally dealing with clothing &amp; apparel <\/p><\/li><li><p>Demonstrate experience &amp; ability to uncover the right solution by asking probing questions<\/p><\/li><li><p>Demonstrate experience &amp; ability to utilize resources and\/or articles to provide correct information<\/p><\/li><li><p>Must have a high school diploma or equivalent<\/p><\/li><li><p>Must reside in the United States and have a valid U.S. address for residence<\/p><\/li><\/ul><p><\/p><p><strong>WHAT\u2019S IN IT FOR YOU<\/strong><br>&nbsp;<\/p><p>One of our company\u2019s Culture Beliefs says, \u201cWe champion our people.\u201d That\u2019s why we significantly invest in our game-changers, our infrastructure, and our capabilities to ensure long-term success for both our teams and our customers. And we\u2019ll invest in YOU to aid in your career path and in your personal development. In this role, you\u2019ll also be provided with:<\/p><ul><li><p>The base salary range for this position is $15.00 - $18.75\/hr., (pay rate will not be below the applicable minimum wage), plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program (EAP), 401(k) retirement plan, paid time off and holidays, and paid training days. We accept applications for this position on an ongoing basis.<\/p><\/li><li><p>DailyPay enrollment option to access pay \\\"early,\\\" when you want it<\/p><\/li><li><p>Company networking opportunities with organized groups in the following topics: Network of Women, Black Professionals, LGBTQ+ Pride, Ability (Disabilities), Dynamic ((Neurodiversity), Women in Tech, OneEarth Champions, and more<\/p><\/li><li><p>Health and wellness programs with trained partners to help promote a healthy you<\/p><\/li><li><p>Mentorship programs that support your rewarding career journey&nbsp;<\/p><\/li><li><p>Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support<\/p><\/li><li><p>Celebrations for Concentrix Day, Game-Changer Appreciation Day, Customer Service Week, World Clean Up Day, #MyOneEarthPromise, and more<\/p><\/li><li><p>A range of other perks and benefits<\/p><\/li><\/ul><p><\/p><p><strong>REIMAGINE THE BEST VERSION OF YOU!&nbsp; <\/strong><br>&nbsp;<\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440,000 game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d<\/p><p><\/p><p><strong>JOB AVAILABILITY<\/strong><\/p><p><\/p><p>We accept applications for this position on an ongoing basis. It is currently for an existing, immediate vacancy; however, we are also considering applications for future opportunities as they arise. We encourage all interested candidates to apply.<\/p><p><br><br><p><strong>Physical and Mental Requirements:<br><\/strong>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p><p><strong>&nbsp;<\/strong><\/p><p><strong>Equal Employment Opportunity:<\/strong><\/p><p>Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.<\/p><p>&nbsp;<\/p><p>For more information regarding your EEO rights as an applicant, please visit the following websites:<\/p><ul><li><p><a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf\\\"><u>English<\/u><\/a>&nbsp;&nbsp;<\/p><\/li><li><p><a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf\\\"><u>Spanish<\/u><\/a><\/p><\/li><\/ul><p><\/p><p><strong>Accommodation:<\/strong><\/p><p>Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.&nbsp;If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"mailto:app.acco@concentrix.com\\\"><u>app.acco@concentrix.com<\/u><\/a>.&nbsp; All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/p><p>&nbsp;<\/p><p><strong>Artificial Intelligence:<\/strong><\/p><p>As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/p><p>&nbsp;<\/p><p><strong>Work Authorization:<\/strong><\/p><p>In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. Must reside in the United States or have a valid U.S. address for residence. &nbsp;<\/p><p>&nbsp;<\/p><p><strong>For further information on available work states and Equal Employment Opportunity as an applicant, please click <\/strong><a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\"><strong><u>HERE<\/u><\/strong><\/a><\/p><\/p>\",\"ats_external_id\":\"US-req-5ce30315296e9a98\",\"location\":null,\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":null,\"salary_currency\":null,\"updated_at\":\"2026-10-19T17:58:34.771Z\",\"created_at\":\"2026-08-28T21:13:52.259Z\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix.crew.talkpush.com\/apply\/concentrix\/Q2ZX57S7DGNZAE3HDCQEZV9YGH63BDX4\",\"apply_url\":\"https:\/\/concentrix.crew.talkpush.com\/apply\/concentrix\/Q2ZX57S7DGNZAE3HDCQEZV9YGH63BDX4\",\"head_count\":null,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"on_site\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-crew\",\"internal_job_listing\":null,\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":null,\"enable_onboarding\":null,\"accept_duplicate_applications\":null,\"delay_between_two_applications\":null,\"auto_call\":null,\"on_erp_listing\":null,\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":null,\"relevance_score\":\"1\"},{\"id\":\"1118\",\"campaign_id\":\"24922\",\"campaign_title\":\"Director, Account Management R1750307\",\"campaign_type\":\"job_application\",\"job_title\":\"Senior Account Manager (Secteur Travel)\",\"street\":\"FRA Paris - 3 rue d'Heliopolis-Conseil\",\"address\":\"FRA Paris - 3 rue d'Heliopolis-Conseil\",\"city\":\"Paris\",\"state\":null,\"postal_code\":\"75017\",\"region\":null,\"country\":\"France\",\"short_description\":\"\",\"long_description\":\"<p>We&#39;re Concentrix. The global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent. Join us and be part of this journey towards greater opportunities and brighter futures.<br \/>The Account Executive plays a key role with the Go-to-Market organization managing specific accounts on a day-to-day basis. Reporting directly to the Sector Portfolio* Leader, the Account Executive is responsible for developing, nurturing and retaining client relationships.<\/p><p><\/p><p><u><b>Sector Knowledge and Expertise:<\/b><\/u><br \/>- Demonstrates a clear understanding of client\u2019s business, its objectives, strategy and industry where they operate. Supports the Portfolio Leader in the development of portfolio\/sector strategy.<br \/>- Demonstrates a strong knowledge of BPO and Technical Services associated with their allocated accounts and industry sector.<br \/>- Leverages expertise and communication skills to speak at forums both internally and externally.<\/p><p><\/p><p><b><u>Account Management and Business Growth:<\/u><\/b><br \/>- Builds and maintains strong, long-term relationships with assigned clients. These relationships should reflect coverage of the client\u2019s comprehensive buyer personas, including but not limited to the CIO, CMO, CTO and CXO ensuring a partnership charter with their team.<span>\u00a0 <\/span><br \/>- Develops sustainable and profitable strategic account plan that addresses whitespace planning, cross-selling and up-selling opportunities and incorporates the full extent of Concentrix services. Ensures Financial KPIs (revenue, new business signings, gross margin) are met, maximizes the share of TAM (total addressable market) within client(s).<br \/>- Ensures clients fully benefit from Concentrix Technology offer (internal and Technology Partnerships). Aligns Concentrix Technology solutions with client\u2019s business opportunities and strategy.<span>\u00a0 <\/span><br \/>- Installs collaboratively the necessary account governance with the client and manages this governance framework in accordance with the account needs and contractual obligations.<br \/>- Demonstrates the gravitas and maturity to engage and hold the attention of the C-Level within the account.<br \/>- Proactive Risk Management: mitigating financial, competitive, and technological threats.<br \/>- Achieves exceptional client satisfaction including fulfilling all contractual obligations while providing robust, tailored solutions to effectively address and exceed client expectations. Works closely with Client Success, Practices, Catalyst, etc. to ensure consistent, high quality service delivery. Drives development and monitoring of improvement plans if required.<br \/>- Acts as the first point of escalation for clients, addressing inquiries, resolving issues, and providing regular updates, escalating to Portfolio Leaders when necessary.<br \/>- Analyzes market trends and client data to identify growth opportunities and makes informed recommendations to the client.<br \/>- Assists Portfolio Leaders and Sector Leads in developing and executing Portfolio and Sector growth strategies and meeting business objectives.<\/p><p><\/p><p><u><b>Collaboration and Coordination:<\/b><\/u><br \/>- Works closely with Portfolio Leaders, Sector Leads, and other internal teams to align account activities with overall business goals.<br \/>- Leverages internal resources and expertise to deliver high-value and profitable solutions to clients.<br \/>- Collaborates with the broader account team by sharing insights, best practices, and assisting with account-related tasks.<\/p><p><\/p><p><u><b>Reporting and Analytics:<\/b><\/u><br \/>- Monitors and reports on account performance, tracking key metrics, and reports on progress to Portfolio Leaders.<br \/>- Gathers and shares client feedback and insights with internal teams to inform strategy and improve service offerings.<br \/>- Prepares and delivers regular reports and updates to clients on account performance and metrics.<\/p><p><\/p><p><u><b>Professional Development:<\/b><\/u><br \/>- Stays updated on industry trends, emerging technologies, and best practices in account management.<br \/>- Participates in training and development programs to enhance skills and knowledge.<br \/>- Actively seeks opportunities for professional growth and career advancement within the organization.<\/p><p><\/p><p><b>Qualifications:<\/b><br \/>- Master&#39;s degree in Consulting, Sales, Business Administration, Marketing, or a related field with 6&#43; years of experience.<br \/>- A minimum of 3-5 years of experience in account management or client relationship management roles, preferably within the BPO or Technology services industry.<br \/>- Strong communication and interpersonal skills with the ability to build and maintain client relationships.<br \/>- Excellent problem-solving and conflict-resolution abilities.<br \/>- Ability to analyze data and use insights to inform account strategies.<br \/>- Proficiency in using CRM systems (e.g., Salesforce) and other relevant tools.<br \/>- Strong organizational and time management skills.<br \/>- Ability to work collaboratively within a team environment.<br \/><br \/>* A \u201cPortfolio\u201d is Concentrix terminology defining a sub-group of accounts within a particular sector<span>\u00a0<\/span><\/p>\",\"ats_external_id\":\"R1750307\",\"location\":\"Paris\",\"job_type\":\"full_time\",\"salary\":\"6250\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-10-16T20:06:31.816+08:00\",\"created_at\":\"2026-08-28T18:10:13.434+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNDkyMg?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/FRA-Paris---3-rue-dHeliopolis-Conseil\/Senior-Account-Manager--Secteur-Travel-_R1750307\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Account Management\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"875d4c3c8e77101ac0b3b9176b540000\",\"descriptor\":\"Concentrix Conseil France\",\"reference_id\":\"WFR21\",\"organization_reference_id\":\"WFR21\"},\"location\":{\"city\":\"Paris\",\"state\":null,\"country\":{\"wid\":\"54c5b6971ffb4bf0b116fe7651ec789a\",\"iso2\":\"FR\",\"iso3\":\"FRA\",\"descriptor\":\"France\",\"iso_numeric\":\"250\"},\"postal_code\":\"75017\",\"primary_location\":{\"id\":\"FR-PAR-HELIO-07\",\"wid\":\"0c7cba780b73102d6f580239cc9c0000\",\"descriptor\":\"FRA Paris - 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speaking) HS03\",\"street\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"address\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"postal_code\":\"8020\",\"region\":null,\"country\":\"Spain\",\"short_description\":\" \",\"long_description\":\"<div><p><span>\u00a0<\/span><\/p><\/div><div><p><b><span>Experience the power of a game-changing career\u202f<\/span><\/b><span><span>\u202f<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><span><span>Passionate about finding your next big opportunity?<\/span><\/span><span><span> <\/span><\/span><span><span>We\u2019re<\/span><span> a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries.\u202f\u202f<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><span><span>If <\/span><span>you\u2019re<\/span><span> looking to grow and be inspired, as a Working Team Leader in Barcelona<\/span><\/span><b><span> (On-site)<\/span><\/b><b><span>,<\/span><\/b><span><span> you will be part of our team of <\/span><span>game-changers<\/span><span> who are powering the brands of the future in tech.\u202f\u202f<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><b><span>Career growth and personal development\u202f<\/span><\/b><span><span>\u202f<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><span><span>This is <\/span><span>a great opportunity<\/span><span> to experience the power of <\/span><span>what\u2019s<\/span><span> next and develop \u201cfriends for life\u201d at the same time. <\/span><span>We\u2019ll<\/span><span> give you all the training, <\/span><span>cutting-edge<\/span><span> technologies, and the continuing support <\/span><span>you\u2019ll<\/span><span> need to succeed.\u202f\u202f<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><b><span>What you will do in this role\u202f<\/span><\/b><span><span>\u202f<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><span><span>In everything we do, we believe in doing right by and for people \u2013 our clients, <\/span><span>their<\/span><span> customers, our people, our community, and our planet.\u202f\u202f<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><span><span>As a <\/span><\/span><span><span>Working Team Leader <\/span><\/span><span><span>on our team, you will:\u202f\u202f<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span>\u00a0<\/span><\/p><\/div><div><p><span><span>- Execute and achieve sales quota and targets<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Identify and qualify prospects and deciders in the targeted companies<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Focus on driving profitability through proactive management<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Track, manage, and report ongoing activity relative to sales pipeline<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Review level of client satisfaction and escalating issues when necessary<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Communicate client feedback to appropriate parties for follow upon potential business<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Timely response and resolution of incoming customer or partner calls regarding, customer inquiries and request<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Prepare commercial and technical service proposals and ensure such proposals are technically and commercially sound<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Make outbound calls to existing customers when required<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><b><span>Concentrix is a great match if you:\u202f<\/span><\/b><span><span>\u202f<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><span><span>- Are proficient or bilingual in <\/span><\/span><span><span>English<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Have <\/span><span>strong communication<\/span><span> skills<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Have solid Sales Background<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Are achievement and goal oriented<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Have good computer skills<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Have <\/span><span>previous<\/span><span> experience in Sales B2B<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Are motivated and self-starter<\/span><\/span><span><span>\u00a0<\/span><\/span><\/p><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><span><span>Don\u2019t<\/span><span> meet every requirement? No worries. <\/span><span>We\u2019re<\/span><span> dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you <\/span><span>don\u2019t<\/span><span> check every box, we still encourage you to apply. <\/span><span>We\u2019ll<\/span><span> do our best to match you with the right job, whether <\/span><span>it\u2019s<\/span><span> this one or another role.\u202f\u202f<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><b><span>What\u2019s<\/span><span> in it for you\u202f<\/span><\/b><span><span>\u202f<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><span><span>- Full-time <\/span><\/span><span><span>39<\/span><\/span><span><span> hours<\/span><span>\/week <\/span><\/span><span><span>permanent<\/span><\/span><span><span> contract: <\/span><\/span><span><span>Monday to Friday 9:00 to 18:00<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Salary <\/span><\/span><span><span>20 376 euros gross\/year &#43; up to 5000 euros gross\/year<\/span><\/span><span><span> in bonus<\/span><\/span><span><span>\u00a0&#43; private medical insurance<\/span><\/span><br \/><span><span>- <\/span><span>Great<\/span><span> location in\u202f Barcelona<\/span><\/span><br \/><span><span>- Full paid training on the company and the project you&#39;ll be working on<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Career development programs and specialized courses<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><b><span>Experience the best version of you!\u202f<\/span><\/b><span><span>\u202f<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><span><span>At <\/span><\/span><b><span>Concentrix<\/span><\/b><span><span>, we invest in our <\/span><span>game-changers<\/span><span> because we know that when our people thrive, our clients and their customers thrive.\u202f\u202f<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><span><span>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; <\/span><span>game-changers<\/span><span> around the globe call Concentrix their \u201cemployer of choice.\u201d\u202f\u202f<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><i><span>Concentrix is an equal opportunity employer\u202f<\/span><\/i><span><span>\u202f<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><i><span>We&#39;re<\/span><span> proudly <\/span><span>united as one<\/span><span> team, one company, globally. <\/span><span>We&#39;re<\/span><span> committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/span><\/i><span><span>\u202f<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><span>\u00a0<\/span> <span>R1759768<\/span><\/p><\/div><div><p><span>\u00a0<\/span><\/p><\/div>\",\"ats_external_id\":\"R1759768\",\"location\":\"Barcelona, Barcelona\",\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":\"\",\"salary_currency\":null,\"updated_at\":\"2026-10-12T14:59:10.484+02:00\",\"created_at\":\"2026-08-28T14:09:44.199+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMDE5?\",\"apply_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMDE5\/apply?\",\"head_count\":\"300\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"B2B Sales\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"organization_reference_id\":\"WES05\"},\"language\":[],\"location\":{\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"country\":{\"wid\":\"bd34c524a6a04ae6915f5d96fa086199\",\"iso2\":\"ES\",\"iso3\":\"ESP\",\"descriptor\":\"Spain\",\"iso_numeric\":\"724\"},\"postal_code\":\"8020\",\"primary_location\":{\"id\":\"ES-BAR-SELVA-01\",\"wid\":\"e3ece62c945d101d479c643715ac0000\",\"descriptor\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\"}},\"languages\":null,\"recruiter\":{\"email\":{\"wid\":\"17a877d1e0461007862f2811b04d0001\",\"address\":\"marcos.berro@concentrix.com\"},\"last_name\":\"Berro\",\"first_name\":\"Marcos\"},\"categories\":[{\"id\":\"CF B2B Sales\",\"wid\":\"97ce316084a210142296b42c74b40000\",\"descriptor\":\"B2B Sales\"}],\"recruiters\":[{\"id\":\"103280942\",\"wid\":\"0d1bd1761a2810077b462c8a1e4d0000\",\"descriptor\":\"Marcos Berro (103280942)\"},{\"id\":\"102999157\",\"wid\":\"f49961d5724310109d8d1df1f3d30000\",\"descriptor\":\"Rhea Kirpalani (102999157)\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC3365\",\"wid\":\"ac5ccdbc2428101b74de00f9e45e0000\",\"descriptor\":\"Advisor II, B2B Sales\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-387135\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Barcelona---C-de-la-Selva-de-Mar-129\/Working-Team-Leader--English---speaking--HS03_R1759768\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Barcelona---C-de-la-Selva-de-Mar-129\/Working-Team-Leader--English---speaking--HS03_R1759768\/apply\",\"job_requisition_id\":\"R1759768\"}],\"organizations\":[{\"wid\":\"003ea3a0bf73101ee7959c6a0e830000\",\"descriptor\":\"20146 - Hpinc - 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(Open)\"},\"recruiter_group\":[{\"email\":{\"wid\":\"17a877d1e0461007862f2811b04d0001\",\"address\":\"marcos.berro@concentrix.com\"},\"last_name\":\"Berro\",\"first_name\":\"Marcos\"},{\"email\":{\"wid\":\"3f346714772d1010b20f8431f8510002\",\"address\":\"rhea.kirpalani@concentrix.com\"},\"last_name\":\"Kirpalani\",\"first_name\":\"Rhea\"}],\"requisition_type\":null,\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_11\",\"wid\":\"0227dc387a0901268f38556fe1650a39\",\"descriptor\":\"Grade 11\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-spain\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"1\",\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"0\",\"auto_call\":\"0\",\"on_erp_listing\":null,\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"137\",\"campaign_id\":\"984\",\"campaign_title\":\"Cisco \/ English \/ Hybrid \/ SDS\",\"campaign_type\":\"job_application\",\"job_title\":\"Service Delivery Specialist with English\",\"street\":\"Mladost 4, Samara str 4, Advance Business Center 1 \",\"address\":\"Mladost 4, Samara str 4, Advance Business Center 1 \",\"city\":\"Sofia\",\"state\":\"Sofia City Province\",\"postal_code\":\"1715\",\"region\":\"Sofia\",\"country\":\"Bulgaria\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p><strong>Responsibilities:&nbsp;<\/strong><br \/>&bull; Handle and resolve support tickets in Cisco&rsquo;s internal system related to payments, rebates, and partner inquiries.&nbsp;<br \/>&bull; Communicate with partners, distributors, and internal Cisco teams to ensure smooth processing of incentives and&nbsp;<br \/>program payments.&nbsp;<br \/>&bull; Assist with reprocessing payments and updating partner information to maintain accurate records and efficient&nbsp;<br \/>workflows.&nbsp;<br \/>&bull; Support the Global Easy Pay and Cisco 360 programs by providing timely issue resolution and maintaining high&nbsp;<br \/>service quality for global partners.&nbsp;<br \/><br \/><strong>Requirements:&nbsp;<\/strong><br \/>&bull; English level B2 or higher with strong written and verbal communication skills.&nbsp;<br \/>&bull; Confident user of Microsoft Office applications, especially Excel and Outlook.&nbsp;<br \/>&bull; Technical mindset with the ability to quickly learn internal systems and processes.&nbsp;<br \/>&bull; Well-organized and able to manage multiple tasks independently.&nbsp;<br \/>&bull; Flexibility to work during late or night hours to support the Americas region.&nbsp;<\/p>\\n<p><br \/><strong>What we offer:&nbsp;<\/strong><br \/>&bull; Fully paid training program in English, remote &ndash; 1month, Monday &ndash; Friday 9:00 &ndash; 18:00 or 12:00 &ndash; 9:00 (will be&nbsp;<br \/>confirmed)&nbsp;<br \/>&bull; Salary: 1,400.00 EUR gross, performance bonus &ndash; up to 80 Euro gross, night shift allowance &ndash; 3.5 Euro paid&nbsp;<br \/>additionally per hour&nbsp;<br \/>&bull; Full-time employment contract&nbsp;<br \/>&bull; <span style=\\\"text-decoration: underline;\\\">Working schedule<\/span>: Monday to Friday work schedule.&nbsp;<br \/>Standard shift: 15:00 &ndash; 00:00 (9 hours including 1-hour break).&nbsp;<br \/>Occasional night shift: 18:00 &ndash; 02:00 (8 working hours).&nbsp;<br \/>Around 90% of the time the schedule is 15:00 &ndash; 00:00, and only 10% of the time the later shift may apply.&nbsp;<br \/>Night shifts are additionally paid with &euro;3.5 extra per hour.&nbsp;<br \/>Work on Saturdays is very rare (approximately once every 6&ndash;7 months).&nbsp;<br \/>Bank holiday work is paid at double rate.&nbsp;<br \/>&bull; Private health, dental care partially covered by the employer)&nbsp;<br \/>&bull; Life insurance&nbsp;<br \/>&bull; Voluntary Sport Card (Multisport and\/or Coolfit)&nbsp;<br \/>&bull; Monthly transportation allowance of 25 EUR net paid in addition to the base salary&nbsp;<br \/>&bull; Bonus for important life events (marriage, birth or adoption of a child, university graduation) for the amount of 255 EUR&nbsp;<br \/>net&nbsp;<\/p>\",\"ats_external_id\":\"BG-984\",\"location\":\"Sofia, Sofia\",\"job_type\":\"full_time\",\"salary\":\"1400\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-09-21T12:20:01.191+03:00\",\"created_at\":\"2026-08-28T13:43:37.978+03:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC85ODQ?\",\"apply_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC85ODQ\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-bulgaria\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":\"0\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"138\",\"campaign_id\":\"983\",\"campaign_title\":\"VF \/ PORTUGUESE \/ Seasonal Ramp-Up\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Advisor with Portuguese (100% Remote) - Temporary Contract \",\"street\":null,\"address\":null,\"city\":\"Remote\",\"state\":null,\"postal_code\":\"\",\"region\":\"Remote\",\"country\":\"Bulgaria\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p>It's fun to work in a company where people truly BELIEVE in what they are doing!<\/p>\\n<p><em><strong>We're committed to bringing passion and customer focus to the business.<\/strong><\/em><\/p>\\n<p>Concentrix Bulgaria is now looking for a number of dynamic and self-motivated Customer Advisors to join our exciting new project!<\/p>\\n<p>VF is the global company behind some of the world&rsquo;s leading lifestyle brands including household names such as, Timberland, The North Face, Napapijri, Lee, Wrangler, Vans Eastpak and Kipling. Our aim is to consistently deliver world class customer service and we never lose sight of our goal - our customers are the focus of everything we do here! From email to phone in a multitude of languages, we&rsquo;re on hand to offer care to all our customers to make sure they have a fun and enjoyable shopping experience with us. We&rsquo;re an energetic, innovative, and forward-thinking team who are always looking for new ideas to delight and wow our customers.&nbsp;<\/p>\\n<p><strong>The Customer Advisor is required to:<\/strong><\/p>\\n<ul>\\n<li>Have C1 Level in Portuguese (<span data-teams=\\\"true\\\">Speaking and Writing) and English - (B2)<\/span><\/li>\\n<li>Be able to represent our client&rsquo;s brands and deliver outstanding customer service with clarity, passion, and enthusiasm<\/li>\\n<li>Be able to work on customer service measures, metrics, and KPIs within a service-targeted environment.<\/li>\\n<li>Hold a high school or University degree<\/li>\\n<li>Possess excellent computer literacy<\/li>\\n<li>Have previous experience in a customer service environment, preferably telephone-based.<\/li>\\n<\/ul>\\n<p><strong>Main responsibilities:&nbsp;<\/strong><\/p>\\n<ul>\\n<li>Communicating with customers by telephone, email and online to provide outstanding service<\/li>\\n<li>Building a rapport with customers to help them with enquiries including; order taking, product information, tracking deliveries, returns, sizing and quality queries<\/li>\\n<li>Discussing new products and managing multiple tasks to promptly resolve customer queries<\/li>\\n<li>Identifying ways to improve processes in order to improve sales, brand loyalty and the customer service and experience<\/li>\\n<li>Updating our systems with information and helping marketing, retail and other teams to further improve customer service and satisfaction.<\/li>\\n<\/ul>\\n<p><strong>What can you expect from us:<\/strong><\/p>\\n<ul>\\n<li><strong>3-Month Contract with Opportunity for Extension<\/strong><\/li>\\n<li>Full-time role, Monday - Friday, 10:00 - 19:00 and 11:00 - 20:00<\/li>\\n<li>Salary at the amount of <strong>1572.00 EURO Gross<\/strong> with monthly performance-based bonuses<\/li>\\n<li>Remote position<\/li>\\n<li>Comprehensive initial training and onboarding (fully paid by us)<\/li>\\n<li>Continuous training and upskilling programs through Concentrix University<\/li>\\n<li>Professional Development and Career Navigation programs to map out the steps in your desired development<\/li>\\n<li>Health and Wellbeing initiatives<\/li>\\n<li>Relocation support if needed (accommodation and travel expenses)<\/li>\\n<li>Part of the additional benefits are Health and Life Insurance, Multisport card, Transport allowance, Bonus for important life events, Additional paid leave for education, Corporate discounts, Company events, and many more!<\/li>\\n<\/ul>\\n<p><strong>That's just the beginning. Please send us your CV now to open the door to the new career opportunities ahead of you!<\/strong><\/p>\\n<p><strong>We&rsquo;re looking forward to meeting you!<\/strong><\/p>\\n<p>Know someone perfect for this role? Refer a friend and earn an exciting reward when they join our team!<\/p>\\n<p><a href=\\\"..\/..\/..\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMDc\\\" target=\\\"_blank\\\" rel=\\\"noopener\\\">External Referral Program - Bulgaria<\/a><\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>We&rsquo;re looking forward to meeting you!<\/strong><\/p>\\n<p><em>You appreciate our values of recognition, integrity, unity, and commitment, and you are eager to create the \\\"wow\\\" too. More than your background, it is your motivation and your personality that will make you part of our fun-loving community.<\/em><\/p>\\n<p><em>Please note that non-EU residents must have a valid work permit in Bulgaria to be considered for employment.<\/em><\/p>\\n<p><em><strong>Concentrix<\/strong><\/em><strong> <\/strong><em><strong>Bulgaria is an equal-opportunity employer.<\/strong><\/em><\/p>\\n<p><em><strong>Concentrix considers diversity a fundamental resource and offers everyone accesses to employment opportunities, regardless of gender, age, religion, ethnicity, or any other classification protected by applicable national laws.<\/strong><\/em><\/p>\",\"ats_external_id\":\"BG-983\",\"location\":\"Remote, Remote\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-09-28T02:59:02.520+03:00\",\"created_at\":\"2026-08-28T12:08:25.373+03:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC85ODM?\",\"apply_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC85ODM\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-bulgaria\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":\"1\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"139\",\"campaign_id\":\"982\",\"campaign_title\":\"VF \/ POLISH \/ Seasonal Ramp-Up\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Advisor with Polish (100% Remote) - Temporary Contract \",\"street\":null,\"address\":null,\"city\":\"Remote\",\"state\":null,\"postal_code\":\"\",\"region\":\"Remote\",\"country\":\"Bulgaria\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p>It's fun to work in a company where people truly BELIEVE in what they are doing!<\/p>\\n<p><em><strong>We're committed to bringing passion and customer focus to the business.<\/strong><\/em><\/p>\\n<p>Concentrix Bulgaria is now looking for a number of dynamic and self-motivated Customer Advisors to join our exciting new project!<\/p>\\n<p>VF is the global company behind some of the world&rsquo;s leading lifestyle brands including household names such as, Timberland, The North Face, Napapijri, Lee, Wrangler, Vans Eastpak and Kipling. Our aim is to consistently deliver world class customer service and we never lose sight of our goal - our customers are the focus of everything we do here! From email to phone in a multitude of languages, we&rsquo;re on hand to offer care to all our customers to make sure they have a fun and enjoyable shopping experience with us. We&rsquo;re an energetic, innovative, and forward-thinking team who are always looking for new ideas to delight and wow our customers.&nbsp;<\/p>\\n<p><strong>The Customer Advisor is required to:<\/strong><\/p>\\n<ul>\\n<li>Have C1 Level in Polish (<span data-teams=\\\"true\\\">Speaking and Writing) and English - (B2)<\/span><\/li>\\n<li>Be able to represent our client&rsquo;s brands and deliver outstanding customer service with clarity, passion, and enthusiasm<\/li>\\n<li>Be able to work on customer service measures, metrics, and KPIs within a service-targeted environment.<\/li>\\n<li>Hold a high school or University degree<\/li>\\n<li>Possess excellent computer literacy<\/li>\\n<li>Have previous experience in a customer service environment, preferably telephone-based.<\/li>\\n<\/ul>\\n<p><strong>Main responsibilities:&nbsp;<\/strong><\/p>\\n<ul>\\n<li>Communicating with customers by telephone, email and online to provide outstanding service<\/li>\\n<li>Building a rapport with customers to help them with enquiries including; order taking, product information, tracking deliveries, returns, sizing and quality queries<\/li>\\n<li>Discussing new products and managing multiple tasks to promptly resolve customer queries<\/li>\\n<li>Identifying ways to improve processes in order to improve sales, brand loyalty and the customer service and experience<\/li>\\n<li>Updating our systems with information and helping marketing, retail and other teams to further improve customer service and satisfaction.<\/li>\\n<\/ul>\\n<p><strong>What can you expect from us:<\/strong><\/p>\\n<ul>\\n<li><strong>3-Month Contract with Opportunity for Extension<\/strong><\/li>\\n<li>Full-time role, Monday - Friday, 10:00 - 19:00 and 11:00 - 20:00<\/li>\\n<li>Salary at the amount of <span data-teams=\\\"true\\\"><strong>1537.20 EURO Gross<\/strong><\/span> with monthly performance-based bonuses<\/li>\\n<li>Remote position<\/li>\\n<li>Comprehensive initial training and onboarding (fully paid by us)<\/li>\\n<li>Continuous training and upskilling programs through Concentrix University<\/li>\\n<li>Professional Development and Career Navigation programs to map out the steps in your desired development<\/li>\\n<li>Health and Wellbeing initiatives<\/li>\\n<li>Relocation support if needed (accommodation and travel expenses)<\/li>\\n<li>Part of the additional benefits are Health and Life Insurance, Multisport card, Transport allowance, Bonus for important life events, Additional paid leave for education, Corporate discounts, Company events, and many more!<\/li>\\n<\/ul>\\n<p><strong>That's just the beginning. Please send us your CV now to open the door to the new career opportunities ahead of you!<\/strong><\/p>\\n<p><strong>We&rsquo;re looking forward to meeting you!<\/strong><\/p>\\n<p>Know someone perfect for this role? Refer a friend and earn an exciting reward when they join our team!<\/p>\\n<p><a href=\\\"..\/..\/..\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMDc\\\" target=\\\"_blank\\\" rel=\\\"noopener\\\">External Referral Program - Bulgaria<\/a><\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>We&rsquo;re looking forward to meeting you!<\/strong><\/p>\\n<p><em>You appreciate our values of recognition, integrity, unity, and commitment, and you are eager to create the \\\"wow\\\" too. More than your background, it is your motivation and your personality that will make you part of our fun-loving community.<\/em><\/p>\\n<p><em>Please note that non-EU residents must have a valid work permit in Bulgaria to be considered for employment.<\/em><\/p>\\n<p><em><strong>Concentrix<\/strong><\/em><strong> <\/strong><em><strong>Bulgaria is an equal-opportunity employer.<\/strong><\/em><\/p>\\n<p><em><strong>Concentrix considers diversity a fundamental resource and offers everyone accesses to employment opportunities, regardless of gender, age, religion, ethnicity, or any other classification protected by applicable national laws.<\/strong><\/em><\/p>\",\"ats_external_id\":\"BG-982\",\"location\":\"Remote, Remote\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-09-21T12:20:01.089+03:00\",\"created_at\":\"2026-08-28T11:42:00.735+03:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC85ODI?\",\"apply_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC85ODI\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-bulgaria\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":\"1\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"140\",\"campaign_id\":\"981\",\"campaign_title\":\"VF \/ ITALIAN \/ Seasonal Ramp-Up\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Advisor with Italian (100% Remote) - Temporary Contract \",\"street\":null,\"address\":null,\"city\":\"Remote\",\"state\":null,\"postal_code\":\"\",\"region\":\"Remote\",\"country\":\"Bulgaria\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p>It's fun to work in a company where people truly BELIEVE in what they are doing!<\/p>\\n<p><em><strong>We're committed to bringing passion and customer focus to the business.<\/strong><\/em><\/p>\\n<p>Concentrix Bulgaria is now looking for a number of dynamic and self-motivated Customer Advisors to join our exciting new project!<\/p>\\n<p>VF is the global company behind some of the world&rsquo;s leading lifestyle brands including household names such as, Timberland, The North Face, Napapijri, Lee, Wrangler, Vans Eastpak and Kipling. Our aim is to consistently deliver world class customer service and we never lose sight of our goal - our customers are the focus of everything we do here! From email to phone in a multitude of languages, we&rsquo;re on hand to offer care to all our customers to make sure they have a fun and enjoyable shopping experience with us. We&rsquo;re an energetic, innovative, and forward-thinking team who are always looking for new ideas to delight and wow our customers.&nbsp;<\/p>\\n<p><strong>The Customer Advisor is required to:<\/strong><\/p>\\n<ul>\\n<li>Have C1 Level in Italian (<span data-teams=\\\"true\\\">Speaking and Writing) and English - (B2)<\/span><\/li>\\n<li>Be able to represent our client&rsquo;s brands and deliver outstanding customer service with clarity, passion, and enthusiasm<\/li>\\n<li>Be able to work on customer service measures, metrics, and KPIs within a service-targeted environment.<\/li>\\n<li>Hold a high school or University degree<\/li>\\n<li>Possess excellent computer literacy<\/li>\\n<li>Have previous experience in a customer service environment, preferably telephone-based.<\/li>\\n<\/ul>\\n<p><strong>Main responsibilities:&nbsp;<\/strong><\/p>\\n<ul>\\n<li>Communicating with customers by telephone, email and online to provide outstanding service<\/li>\\n<li>Building a rapport with customers to help them with enquiries including; order taking, product information, tracking deliveries, returns, sizing and quality queries<\/li>\\n<li>Discussing new products and managing multiple tasks to promptly resolve customer queries<\/li>\\n<li>Identifying ways to improve processes in order to improve sales, brand loyalty and the customer service and experience<\/li>\\n<li>Updating our systems with information and helping marketing, retail and other teams to further improve customer service and satisfaction.<\/li>\\n<\/ul>\\n<p><strong>What can you expect from us:<\/strong><\/p>\\n<ul>\\n<li><strong>3-Month Contract with Opportunity for Extension<\/strong><\/li>\\n<li>Full-time role, Monday - Friday, 10:00 - 19:00 and 11:00 - 20:00<\/li>\\n<li>Salary at the amount of <span data-teams=\\\"true\\\"><strong>1281 Euro Gross<\/strong><\/span>&nbsp;with monthly performance-based bonuses<\/li>\\n<li>Remote position<\/li>\\n<li>Comprehensive initial training and onboarding (fully paid by us)<\/li>\\n<li>Continuous training and upskilling programs through Concentrix University<\/li>\\n<li>Professional Development and Career Navigation programs to map out the steps in your desired development<\/li>\\n<li>Health and Wellbeing initiatives<\/li>\\n<li>Relocation support if needed (accommodation and travel expenses)<\/li>\\n<li>Part of the additional benefits are Health and Life Insurance, Multisport card, Transport allowance, Bonus for important life events, Additional paid leave for education, Corporate discounts, Company events, and many more!<\/li>\\n<\/ul>\\n<p><strong>That's just the beginning. Please send us your CV now to open the door to the new career opportunities ahead of you!<\/strong><\/p>\\n<p><strong>We&rsquo;re looking forward to meeting you!<\/strong><\/p>\\n<p>Know someone perfect for this role? Refer a friend and earn an exciting reward when they join our team!<\/p>\\n<p><a href=\\\"..\/..\/..\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMDc\\\" target=\\\"_blank\\\" rel=\\\"noopener\\\">External Referral Program - Bulgaria<\/a><\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>We&rsquo;re looking forward to meeting you!<\/strong><\/p>\\n<p><em>You appreciate our values of recognition, integrity, unity, and commitment, and you are eager to create the \\\"wow\\\" too. More than your background, it is your motivation and your personality that will make you part of our fun-loving community.<\/em><\/p>\\n<p><em>Please note that non-EU residents must have a valid work permit in Bulgaria to be considered for employment.<\/em><\/p>\\n<p><em><strong>Concentrix<\/strong><\/em><strong> <\/strong><em><strong>Bulgaria is an equal-opportunity employer.<\/strong><\/em><\/p>\\n<p><em><strong>Concentrix considers diversity a fundamental resource and offers everyone accesses to employment opportunities, regardless of gender, age, religion, ethnicity, or any other classification protected by applicable national laws.<\/strong><\/em><\/p>\",\"ats_external_id\":\"BG-981\",\"location\":\"Remote, Remote\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-09-21T12:20:01.028+03:00\",\"created_at\":\"2026-08-28T10:48:56.325+03:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC85ODE?\",\"apply_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC85ODE\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-bulgaria\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":\"1\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"141\",\"campaign_id\":\"980\",\"campaign_title\":\"VF \/ DUTCH \/ Seasonal Ramp-Up\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Advisor with Dutch (100% Remote) - Temporary Contract \",\"street\":null,\"address\":null,\"city\":\"Remote\",\"state\":null,\"postal_code\":\"\",\"region\":\"Remote\",\"country\":\"Bulgaria\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p>It's fun to work in a company where people truly BELIEVE in what they are doing!<\/p>\\n<p><em><strong>We're committed to bringing passion and customer focus to the business.<\/strong><\/em><\/p>\\n<p>Concentrix Bulgaria is now looking for a number of dynamic and self-motivated Customer Advisors to join our exciting new project!<\/p>\\n<p>VF is the global company behind some of the world&rsquo;s leading lifestyle brands including household names such as, Timberland, The North Face, Napapijri, Lee, Wrangler, Vans Eastpak and Kipling. 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Please send us your CV now to open the door to the new career opportunities ahead of you!<\/strong><\/p>\\n<p><strong>We&rsquo;re looking forward to meeting you!<\/strong><\/p>\\n<p>Know someone perfect for this role? Refer a friend and earn an exciting reward when they join our team!<\/p>\\n<p><a href=\\\"..\/..\/..\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMDc\\\" target=\\\"_blank\\\" rel=\\\"noopener\\\">External Referral Program - Bulgaria<\/a><\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>We&rsquo;re looking forward to meeting you!<\/strong><\/p>\\n<p><em>You appreciate our values of recognition, integrity, unity, and commitment, and you are eager to create the \\\"wow\\\" too. More than your background, it is your motivation and your personality that will make you part of our fun-loving community.<\/em><\/p>\\n<p><em>Please note that non-EU residents must have a valid work permit in Bulgaria to be considered for employment.<\/em><\/p>\\n<p><em><strong>Concentrix<\/strong><\/em><strong> <\/strong><em><strong>Bulgaria is an equal-opportunity employer.<\/strong><\/em><\/p>\\n<p><em><strong>Concentrix considers diversity a fundamental resource and offers everyone accesses to employment opportunities, regardless of gender, age, religion, ethnicity, or any other classification protected by applicable national laws.<\/strong><\/em><\/p>\",\"ats_external_id\":\"BG-980\",\"location\":\"Remote, Remote\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-09-21T12:20:00.969+03:00\",\"created_at\":\"2026-08-28T09:24:27.585+03:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC85ODA?\",\"apply_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC85ODA\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-bulgaria\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":\"1\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"1119\",\"campaign_id\":\"24884\",\"campaign_title\":\"Sr. Software Engineer (TCF) R1759486\",\"campaign_type\":\"job_application\",\"job_title\":\"Microsoft Identity Solutions Support\",\"street\":\"CRI Work-at-Home\",\"address\":\"CRI Work-at-Home\",\"city\":\"CRI\",\"state\":\"Alajuela\",\"postal_code\":\".\",\"region\":null,\"country\":\"Costa Rica\",\"short_description\":\"We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. \\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p>We are looking for an experienced Microsoft Identity Manager (MIM) Consultant to act as a trusted technical advisor for enterprise customers. 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plus).<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p>2. &nbsp;ROLE OVERVIEW:<\/p>\\n<p>The Content Moderation Specialist is responsible for reviewing, assessing, and actioning user generated content (UGC) uploaded to the platform to ensure compliance with community guidelines, platform policies, and applicable legal standards.<\/p>\\n<p>This role sits within the Trust &amp; Safety function and operates as the first line of defence against harmful, policy-violating, and illegal content.<\/p>\\n<p>Due to the nature of this role, moderators will be regularly exposed to graphic, disturbing, and&nbsp;<br \/>emotionally challenging material. Concentrix is committed to providing trauma-informed support,&nbsp;<br \/>scheduled wellness rotations, and access to professional counselling through its Employee Assistance&nbsp;<br \/>Programme (EAP).<\/p>\\n<p><br \/>&nbsp;3. SENSITIVE CONTENT TAXONOMY:&nbsp;<\/p>\\n<p><br \/>Content uploaded by end users may include explicit, sensitive, high-risk, or policy-violating material.&nbsp;<\/p>\\n<p>Moderators must be able to accurately identify and action content across the following categories:<\/p>\\n<p><br \/>A. Core Sensitive Categories:<\/p>\\n<p><br \/>&bull; Child Sexual Abuse Material (CSAM) &amp; Minor Exploitation: Any content that sexually depicts,&nbsp;<br \/>exploits, or endangers individuals under the age of 18, including imagery, video, animation, or&nbsp;<br \/>AI-generated material. This includes grooming-related content, non-consensual sharing of&nbsp;<br \/>minors' images, and age-ambiguous sexual content. Mandatory escalation and legal reporting&nbsp;<br \/>apply to all CSAM detections.<\/p>\\n<p>&bull; Explicit Sexual Content \/ Pornography: Graphic depictions of sexual acts, nudity intended to&nbsp;<br \/>arouse, or adult content involving real or digitally created individuals where such content&nbsp;<br \/>violates platform age-gating policies or is posted in non-permissioned contexts.<\/p>\\n<p>&bull; Self-Harm Content: Any material that depicts, glorifies, instructs, or encourages self-inflicted&nbsp;<br \/>injury, suicide, or suicidal ideation &mdash; including written content, images, coded language (e.g.,&nbsp;<br \/>\\\"1437\\\", \\\"sewerslide\\\"), or community threads that normalise or celebrate self-destructive&nbsp;<br \/>behaviour.<\/p>\\n<p>&bull; Eating Disorder Romanticisation &amp; Tutorials: Content that promotes, glorifies, or provides&nbsp;<br \/>instructional guidance on anorexia, bulimia, or other disordered eating behaviours (commonly&nbsp;<br \/>referred to as \\\"pro-ana\\\" or \\\"pro-mia\\\" content), including before\/after imagery, caloric&nbsp;<br \/>restriction tutorials, and triggering peer reinforcement posts.<\/p>\\n<p>&bull; Misleading \/ Vulgar Metadata &amp; Thumbnails: Titles, descriptions, tags, or thumbnail images&nbsp;<br \/>that are sexually suggestive, deliberately misleading, clickbait-driven, or violate content&nbsp;<br \/>labelling standards &mdash; even where the underlying content may be permissible.<\/p>\\n<p><br \/>B. High-Risk Content:&nbsp;<\/p>\\n<p><br \/>&bull; Extreme Violence, Severe Injury &amp; Graphic Gore: Real-world footage or imagery depicting&nbsp;<br \/>murder, torture, severe bodily harm, dismemberment, or post-mortem content shared without&nbsp;<br \/>journalistic or educational justification. Includes staged violence presented as real and&nbsp;<br \/>gratuitous gore shared for shock value.<\/p>\\n<p>&bull; Animal Cruelty: Content that depicts deliberate harm, abuse, torture, or killing of animals for&nbsp;<br \/>entertainment or shock value, including staged animal fights, illegal hunting content, and cruelty&nbsp;<br \/>presented as humour.<\/p>\\n<p>&bull; Dangerous Physical Challenges &amp; Pranks: Viral challenges, stunts, or pranks that pose a&nbsp;<br \/>credible risk of physical harm to participants or bystanders &mdash; particularly where content is&nbsp;<br \/>framed to encourage imitation by younger audiences.<\/p>\\n<p>&bull; Hate Speech, Harassment &amp; Slurs: Content that targets individuals or groups based on&nbsp;<br \/>protected characteristics (race, ethnicity, religion, gender, sexual orientation, disability,&nbsp;<br \/>nationality) through dehumanising language, slurs, threats, coordinated harassment campaigns,&nbsp;<br \/>or symbolic hate imagery.<\/p>\\n<p>&bull; Politically Offensive &amp; Incitement Material: Content that incites violence or civil unrest,&nbsp;<br \/>spreads targeted political disinformation, or constitutes propaganda from designated terrorist&nbsp;<br \/>or extremist organisations, including coded or dog-whistle communication strategies.<\/p>\\n<p><br \/>&nbsp;4. 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Mediterraneo, N\u00b01\",\"address\":\"PRT Lisbon - Av. Mediterraneo, N\u00b01\",\"city\":\"Lisbon\",\"state\":\"Lisbon\",\"postal_code\":\"1998-017\",\"region\":null,\"country\":\"Portugal\",\"short_description\":\"To ensure the tasks on Workplace Health and Safety, supporting audits, internal controls, maintenance check-ups, safety records, organization of Fire Drills, etc...\",\"long_description\":\"<p><b>To ensure the tasks on Workplace Health and Safety namely:<\/b><\/p><ul><li>Plan the prevention at all levels and for all the company&#39;s activities, the assessment of risks and the respective prevention measures;<\/li><li>Carry out the risk assessment, preparing the respective reports;<\/li><li>Develop the professional risk prevention plan, as well as detailed prevention and protection plans required by specific legislation;<\/li><li>Participate in the preparation of the internal emergency plan, including specific plans for firefighting, evacuation of facilities and first aid;<\/li><li>Collaborate in the design of places, methods and organization of work, as well as in the choice and maintenance of work equipment;<\/li><li>Supervise the supply, validity and conservation of personal protective equipment, as well as the installation and maintenance of safety signs;<\/li><li>Carry out health surveillance examinations, preparing reports and forms, as well as organizing and keeping up to date clinical records and other information relating to the worker;<\/li><li>Develop health promotion activities;<\/li><li>Coordinate the measures to be taken in case of serious and imminent danger;<\/li><li>Monitor the working conditions of employees in more vulnerable situations;<\/li><li>Design and develop the information program for the promotion of safety and health at work, promoting the integration of prevention measures in the company&#39;s information and communication systems;<\/li><li>Design and develop the training program for the promotion of safety and health at work;<\/li><li>Ensure or monitor the implementation of prevention measures, promoting their efficiency and operability;<\/li><li>Coordinate or monitor internal audits and inspections;<\/li><li>Collect and organize statistical elements relating to safety and health at work.<\/li><\/ul><p><\/p><p><b>Candidate\u2019s Profile:<\/b><\/p><ul><li>Ability to organize, plan and manage priorities<\/li><li>Dynamic and with a spirit of initiative<\/li><li>Good interpersonal relationship<\/li><li>Open and global mindset<\/li><li>Domain of information technology from the user&#39;s perspective \u2013 MS Office;<\/li><li>Superior qualification<\/li><li>Team spirit<\/li><li>Driver\u2019s license<\/li><li>CAP of trainer<\/li><li><div><div><div><div><div><div><div><div><p><b>Valid Portuguese Professional Title for Senior Occupational Safety Technician \u2013 Level 6 (T\u00e9cnico Superior de Seguran\u00e7a no Trabalho) \u2013 Mandatory<\/b><span>\u200b <\/span><\/p><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/li><li>Experience in the provisioning of external services in Occupational Health and Safety<\/li><li><span>Availability within 30 days<\/span><\/li><\/ul><p><\/p><p><b>Eligibility Criteria for internal candidates:<\/b><\/p><ul><li>Current job tenure: at least\u00a0<b>6 months<\/b>\u00a0in\u00a0Concentrix<\/li><li>Exemplary record: no sanctions in the last\u00a0<b>6 months<\/b>\u00a0AND less than\u00a0<b>5%<\/b>\u00a0unjustified absenteeism in the last\u00a0<b>3 months:\u00a0<\/b>Yes<\/li><li>Achievement of objectives: more than\u00a0<b>80%<\/b>\u00a0of project performance objectives met during the last\u00a0<b>3 months<\/b><\/li><li>Language(s): <b>PT C2 &#43; EN C1<\/b><\/li><li>Work arrangement:\u00a0WFO<\/li><\/ul><p><\/p><p><b>Please attach your CV and Valid Portuguese Professional Title for Senior Occupational Safety Technician \u2013 Level 6 (T\u00e9cnico Superior de Seguran\u00e7a no Trabalho) to your application. Thank you<\/b>!<\/p><p><\/p><p><b>Disclaimer<\/b><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p><p><\/p><p>Concentrix is an equal opportunity employer. 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Nous recherchons des passionn\u00e9s de changement de paradigme pour offrir des exp\u00e9riences client exceptionnelles et des solutions \u00e0 l'une des marques les plus connues au monde. Si vous \u00eates pr\u00eat \u00e0 grandir avec une entreprise du Fortune 500 avec une culture inclusive et prim\u00e9e, votre nouvelle carri\u00e8re commence ici. (Les anciens combattants sont encourag\u00e9s \u00e0 postuler.)<\/p><p>&nbsp;<\/p><p><strong>UNE NOUVELLE CARRI\u00c8RE PORT\u00c9E PAR TOI<\/strong><\/p><p><strong>&nbsp;<\/strong><\/p><p>Cherchez-vous un changement de carri\u00e8re \u00ab \u00e0 domicile \u00bb au sein d'une organisation mondiale tourn\u00e9e vers l'avenir, qui favorise une v\u00e9ritable culture inclusive, ax\u00e9e sur les personnes et un v\u00e9ritable sentiment d'appartenance ? Souhaitez-vous rejoindre une entreprise du Fortune 500 qui remporte<strong> chaque ann\u00e9e les prix \u00ab Meilleurs lieux de travail<\/strong> du monde \u00bb, \u00ab <strong>Meilleure culture d'entreprise<\/strong> \u00bb et \u00ab <strong>Meilleures entreprises pour la croissance de carri\u00e8re<\/strong> \u00bb ? Alors un repr\u00e9sentant du service client bilingue \u00e0 distance chez Concentrix est l'endroit id\u00e9al pour vous !<\/p><p>&nbsp;<\/p><p>En tant que repr\u00e9sentant du service client \u00e0 distance (bilingue : anglais \/ fran\u00e7ais), vous rejoindrez une \u00e9quipe organiquement diversifi\u00e9e venue du monde entier, o\u00f9 tous les membres contribuent et soutiennent mutuellement leur r\u00e9ussite et leur bien-\u00eatre, fiers d'\u00eatre unis en tant que \u00ab changeurs de jeu \u00bb. Ensemble, nous servons de partenaire intelligent de transformation pour les marques les plus connues au monde, offrant des exp\u00e9riences client exceptionnelles gr\u00e2ce \u00e0 une innovation technologique.<\/p><p>&nbsp;<\/p><p><strong>\u00c9VOLUTION PROFESSIONNELLE ET D\u00c9VELOPPEMENT PERSONNEL<\/strong><\/p><p><br>C'est une excellente opportunit\u00e9 de \u00ab t\u00e9l\u00e9travail \u00bb qui vous permettra de r\u00e9imaginer un tout nouveau parcours professionnel tout en vous faisant des \u00ab amis pour la vie \u00bb. Nous vous fournirons toute la formation, les technologies et le soutien continu dont vous aurez besoin pour r\u00e9ussir. De plus, chez Concentrix, il y a un vrai potentiel de d\u00e9veloppement professionnel (et personnel). En fait, environ 80 % de nos managers et dirigeants ont \u00e9t\u00e9 promus de l'int\u00e9rieur ! C'est pourquoi nous proposons une gamme de programmes d'apprentissage et de d\u00e9veloppement du leadership gratuits, con\u00e7us pour vous orienter vers le type de carri\u00e8re que vous avez toujours imagin\u00e9.<\/p><p>&nbsp;<\/p><p><strong>CE QUE VOUS FEREZ DANS CE R\u00d4LE<\/strong><\/p><p><\/p><p>En tant que repr\u00e9sentant du service client (bilingue : anglais \/ fran\u00e7ais) travaillant \u00e0 domicile, vous devrez :<\/p><ul><li><p>Assurez un support client entrant en utilisant un guide de flux d'appels dans la langue pr\u00e9f\u00e9r\u00e9e du client<\/p><\/li><li><p>R\u00e9soudre les demandes re\u00e7ues li\u00e9es aux litiges, aux transactions refus\u00e9es et aux fraudes.<\/p><\/li><li><p>Analyser les pr\u00e9occupations des clients, fournir un support complet<\/p><\/li><li><p>Suivre, documenter et r\u00e9cup\u00e9rer les informations dans les bases de donn\u00e9es<\/p><\/li><li><p>Proposez des produits et\/ou services suppl\u00e9mentaires<\/p><\/li><li><p>Offrez des exp\u00e9riences client expertes... avec un sourire.<\/p><\/li><\/ul><p>&nbsp;<\/p><p><strong>VOS QUALIFICATIONS<\/strong><\/p><p><\/p><p>Vos comp\u00e9tences, votre int\u00e9grit\u00e9, vos connaissances et votre v\u00e9ritable compassion apporteront de la valeur et du succ\u00e8s \u00e0 chaque interaction client. Parmi les autres qualifications pour notre poste de Repr\u00e9sentant du Service Client (Bilingue : anglais \/ fran\u00e7ais) (\u00e0 distance) figurent :<\/p><ul><li><p>La capacit\u00e9 \u00e0 parler couramment fran\u00e7ais et anglais (score CECR C1 ou mieux recommand\u00e9)<\/p><\/li><li><p>1+ an d'exp\u00e9rience en service client<\/p><\/li><li><p>Disponibilit\u00e9 ouverte<\/p><\/li><li><p>Un dipl\u00f4me d'\u00e9tudes secondaires ou GED<\/p><\/li><li><p>Un environnement calme et sans distractions pour travailler chez vous<\/p><\/li><li><p>Ma\u00eetrise du multit\u00e2che rapide<\/p><\/li><li><p>D\u00e9sir d'apprendre de nouvelles technologies<\/p><\/li><li><p>Ma\u00eetrise de l'utilisation des ordinateurs, des bases de donn\u00e9es et des syst\u00e8mes de comptes clients pour documenter les interactions et maintenir des registres pr\u00e9cis<\/p><\/li><li><p>Un ordinateur de bureau ou un ordinateur portable pour effectuer des tests sur PC et Internet ; Un ordinateur de travail peut \u00eatre fourni selon le poste propos\u00e9, mais ce n'est pas garanti (cela sera discut\u00e9 plus en d\u00e9tail avec un recruteur).<\/p><\/li><li><p>Internet haut d\u00e9bit (pas de connecteurs sans fil\/hotspots ni satellite) et un smartphone<\/p><\/li><\/ul><p>&nbsp;<\/p><p><strong>QU'EST-CE QUE TU Y GAGNES<\/strong><\/p><p><\/p><p>L'un des Culture Beliefs de notre entreprise dit : \u00ab Nous d\u00e9fendons nos collaborateurs. \u00bb C'est pourquoi nous investissons de mani\u00e8re significative dans nos r\u00e9volutionnaires, notre infrastructure et nos capacit\u00e9s afin d'assurer le succ\u00e8s \u00e0 long terme tant pour nos \u00e9quipes que pour nos clients. Et nous investirons en VOUS pour vous aider dans votre parcours professionnel et dans votre d\u00e9veloppement personnel. Dans ce r\u00f4le, vous recevrez \u00e9galement :<\/p><ul><li><p>Le salaire de base pour ce poste est de 18 $\/heure (le salaire ne sera pas inf\u00e9rieur au salaire minimum applicable), plus des incitations correspondant \u00e0 la performance individuelle et de l'entreprise. Les salaires r\u00e9els varient en fonction du lieu de travail, des qualifications, des comp\u00e9tences, de la formation, de l'exp\u00e9rience et des comp\u00e9tences. Les avantages disponibles pour les employ\u00e9s \u00e9ligibles \u00e0 ce poste incluent l'assurance m\u00e9dicale, dentaire et de la vision, un programme d'aide aux employ\u00e9s complet (EAP), un plan d'\u00e9pargne retraite enregistr\u00e9, des cong\u00e9s pay\u00e9s et jours f\u00e9ri\u00e9s, ainsi que des journ\u00e9es de formation pay\u00e9es.<\/p><\/li><li><p>Option d'inscription DailyPay pour acc\u00e9der au paiement \u00ab anticip\u00e9 \u00bb, quand vous le souhaitez<\/p><\/li><li><p>Formation r\u00e9mun\u00e9r\u00e9e et incitations bas\u00e9es sur la performance<\/p><\/li><li><p>Opportunit\u00e9s lucratives de primes de recommandation d'employ\u00e9s<\/p><\/li><li><p>Opportunit\u00e9s de r\u00e9seautage avec des groupes organis\u00e9s sur les sujets suivants : R\u00e9seau des femmes, Professionnels noirs, Fiert\u00e9 LGBTQ+, Capacit\u00e9 (Handicap), Dynamique ((Neurodiversit\u00e9), Femmes dans la tech, OneEarth Champions, et plus encore<\/p><\/li><li><p>Programmes de sant\u00e9 et de bien-\u00eatre avec des partenaires form\u00e9s pour promouvoir un vous-m\u00eame en bonne sant\u00e9<\/p><\/li><li><p>Des programmes de mentorat qui soutiennent votre parcours professionnel enrichissant<\/p><\/li><li><p>Confort du t\u00e9l\u00e9travail<\/p><\/li><li><p>Des programmes et \u00e9v\u00e9nements qui soutiennent la diversit\u00e9, l'\u00e9quit\u00e9 et l'inclusion, ainsi que la citoyennet\u00e9 mondiale, la durabilit\u00e9 et le soutien communautaire<\/p><\/li><li><p>C\u00e9l\u00e9brations pour la Journ\u00e9e Concentrix, la Journ\u00e9e d'appr\u00e9ciation r\u00e9volutionnaire, la Semaine du service client, la Journ\u00e9e mondiale du nettoyage, #MyOneEarthPromise, et plus encore<\/p><\/li><\/ul><p>&nbsp;<\/p><p><strong>R\u00c9IMAGINEZ LA MEILLEURE VERSION DE VOUS-M\u00caME !<\/strong><\/p><p><\/p><p>Si tout cela vous semble \u00eatre la prochaine \u00e9tape parfaite dans votre parcours professionnel, nous voulons avoir de vos nouvelles. Postulez d\u00e8s aujourd'hui et d\u00e9couvrez pourquoi un demi-million de personnes qui changent la donne \u00e0 travers le monde consid\u00e8rent Concentrix comme leur \u00ab employeur de choix \u00bb.<\/p><p>&nbsp;<\/p><p><strong>DISPONIBILIT\u00c9 DES EMPLOIS<\/strong><\/p><p><strong>&nbsp;<\/strong><\/p><p>Nous acceptons les candidatures pour ce poste de fa\u00e7on r\u00e9guli\u00e8re. Il s'agit actuellement d'un poste vacant existant et imm\u00e9diat ; Cependant, nous envisageons \u00e9galement des candidatures pour de futures opportunit\u00e9s au fur et \u00e0 mesure qu'elles se pr\u00e9sentent. Nous encourageons tous les candidats int\u00e9ress\u00e9s \u00e0 postuler.<\/p><p>&nbsp;<\/p><p>&nbsp;<\/p><p>---<\/p><p>&nbsp;<\/p><p>Join our award-winning \u201cOne Concentrix\u201d team as a remote Bilingual Customer Service Representative! We\u2019re looking for passionate game-changers to deliver exceptional customer experiences and solutions for one of the world\u2019s best-known brands. If you're ready to grow with a Fortune 500 company with an inclusive, award-winning culture, your new career starts here. (Military veterans are encouraged to apply.)<\/p><p>&nbsp;<\/p><p><strong>A NEW CAREER POWERED BY YOU<\/strong><\/p><p><strong>&nbsp;<\/strong><\/p><p>Are you looking for a \u201cwork from home\u201d career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging? Would you like to join a Fortune 500 company that earns \u201c<strong>World\u2019s Best Workplaces<\/strong>,\u201d \u201c<strong>Best Company Culture<\/strong>,\u201d and \u201c<strong>Best Companies for Career Growth<\/strong>\u201d awards every year? Then a remote Bilingual Customer Service Representative at Concentrix is the right place for you!<\/p><p>&nbsp;<\/p><p>As a remote Customer Service Representative (Bilingual: English \/ French), you\u2019ll join an organically diverse team from around the globe where all members contribute to and support each other\u2019s success and wellbeing, proudly united as \u201cgame-changers.\u201d Together, we serve as the intelligent transformation partner for the world\u2019s best-known brands, delivering exceptional customer experiences with tech-powered innovation.<\/p><p>&nbsp;<\/p><p><strong>CAREER GROWTH AND PERSONAL DEVELOPMENT<\/strong><\/p><p><br>This is a great \u201cwork from home\u201d opportunity that will allow you to reimagine an all-new career journey and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, technologies, and ongoing support you\u2019ll need to succeed. Plus, at Concentrix, there\u2019s real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That\u2019s why we offer a range of no-cost learning and leadership development programs designed to set you on your way to the kind of career you\u2019ve always envisioned.<\/p><p>&nbsp;<\/p><p><strong>WHAT YOU WILL DO IN THIS ROLE&nbsp;<\/strong><\/p><p><\/p><p>As a Customer Service Representative (Bilingual: English \/ French) working from home, you will:<\/p><ul><li><p>Provide inbound customer support using a call flow guide in the customer\u2019s preferred language<\/p><\/li><li><p>Resolve inbound inquiries&nbsp;related to disputes, declined transactions, and fraud matters.<\/p><\/li><li><p>Analyze client concerns, provide comprehensive support<\/p><\/li><li><p>Track, document, and retrieve information in databases<\/p><\/li><li><p>Offer additional products and\/or services<\/p><\/li><li><p>Deliver expert customer experiences\u2026with a smile.<\/p><\/li><\/ul><p>&nbsp;<\/p><p><strong>YOUR QUALIFICATIONS<\/strong><\/p><p><\/p><p>Your skills, integrity, knowledge, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our Customer Service Representative (Bilingual: English \/ French) (Remote) role include:<\/p><ul><li><p>The ability to speak fluent French and English (C1 CEFR score or better preferred)<\/p><\/li><li><p>1+ year of customer service experience<\/p><\/li><li><p>Open availability<\/p><\/li><li><p>A high school diploma or GED<\/p><\/li><li><p>A quiet, distraction-free environment to work from in your home<\/p><\/li><li><p>Proficiency in fast-paced multi-tasking<\/p><\/li><li><p>Eagerness to learn new technologies<\/p><\/li><li><p>Proficiency in using computers, databases, and customer account systems to document interactions and maintain accurate records<\/p><\/li><li><p>A desktop or laptop to complete PC and internet testing; A work computer may be provided depending on the position offered, but is not guaranteed (will be discussed further with a recruiter)<\/p><\/li><li><p>High Speed internet (no wireless\/hotspots or satellite) and a smartphone<\/p><\/li><\/ul><p>&nbsp;<\/p><p><strong>WHAT\u2019S IN IT FOR YOU<\/strong><\/p><p><\/p><p>One of our company\u2019s Culture Beliefs says, \u201cWe champion our people.\u201d That\u2019s why we significantly invest in our game-changers, our infrastructure, and our capabilities to ensure long-term success for both our teams and our customers. And we\u2019ll invest in YOU to aid in your career path and in your personal development. In this role, you\u2019ll also be provided with:<\/p><ul><li><p>The base salary for this position is $18\/hr. (pay rate will not be below the applicable minimum wage), plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program (EAP), registered retirement savings plan, paid time off and holidays, and paid training days.<\/p><\/li><li><p>DailyPay enrollment option to access pay \\\"early,\\\" when you want it<\/p><\/li><li><p>Paid training and performance-based incentives<\/p><\/li><li><p>Lucrative employee referral bonus opportunities<\/p><\/li><li><p>Company networking opportunities with organized groups in the following topics: Network of Women, Black Professionals, LGBTQ+ Pride, Ability (Disabilities), Dynamic ((Neurodiversity), Women in Tech, OneEarth Champions, and more<\/p><\/li><li><p>Health and wellness programs with trained partners to help promote a healthy you<\/p><\/li><li><p>Mentorship programs that support your rewarding career journey&nbsp;<\/p><\/li><li><p>Work-from-home convenience<\/p><\/li><li><p>Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support<\/p><\/li><li><p>Celebrations for Concentrix Day, Game-Changer Appreciation Day, Customer Service Week, World Clean Up Day, #MyOneEarthPromise, and more<\/p><\/li><\/ul><p>&nbsp;<\/p><p><strong>REIMAGINE THE BEST VERSION OF YOU!&nbsp;<\/strong><\/p><p><\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why half a million game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d<\/p><p>&nbsp;<\/p><p><strong>JOB AVAILABILITY<\/strong><\/p><p><strong>&nbsp;<\/strong><\/p><p>We accept applications for this position on an ongoing basis. It is currently for an existing, immediate vacancy; however, we are also considering applications for future opportunities as they arise. We encourage all interested candidates to apply.<\/p><p><br><br><p><strong>Physical and Cognitive Requirements&nbsp;<\/strong><br>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p><p><br><strong>Equal Opportunity Statement<\/strong><\/p><p>Concentrix is committed to equal employment opportunity and does not discriminate on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity or expression, age, marital or family status, disability, or any other category protected by provincial human rights legislation.<\/p><p><\/p><p><strong>Reasonable Accommodation Statement<\/strong><\/p><p>Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.&nbsp;If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"mailto:app.acco@concentrix.com\\\">app.acco@concentrix.com<\/a>.&nbsp; All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/p><p><\/p><p><strong>Artificial Intelligence (AI)<\/strong><\/p><p>As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/p><p><\/p><p><strong>Work Authorization<\/strong><\/p><p>Only qualified applicants who are legally authorized to work in Canada will be considered.<strong> <\/strong>Currently, this position may only be performed in the following provinces\/territories: <a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/www.canada.ca\/en\/immigration-refugees-citizenship\/services\/new-immigrants\/prepare-life-canada\/provinces-territories\/alberta.html\\\">AB<\/a>, <a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/www.canada.ca\/en\/immigration-refugees-citizenship\/services\/new-immigrants\/prepare-life-canada\/provinces-territories\/british-columbia.html\\\">BC<\/a>, <a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/www.canada.ca\/en\/immigration-refugees-citizenship\/services\/new-immigrants\/prepare-life-canada\/provinces-territories\/manitoba.html\\\">MB<\/a>, NB, <a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/www.canada.ca\/en\/immigration-refugees-citizenship\/services\/new-immigrants\/prepare-life-canada\/provinces-territories\/newfoundland-labrador.html\\\">NL<\/a>, <a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/www.canada.ca\/en\/immigration-refugees-citizenship\/services\/new-immigrants\/prepare-life-canada\/provinces-territories\/nova-scotia.html\\\">NS<\/a>, <a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/www.canada.ca\/en\/immigration-refugees-citizenship\/services\/new-immigrants\/prepare-life-canada\/provinces-territories\/ontario.html\\\">ON<\/a>, <a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/www.canada.ca\/en\/immigration-refugees-citizenship\/services\/new-immigrants\/prepare-life-canada\/provinces-territories\/prince-edward-island.html\\\">PE<\/a>, and SK.<br><strong><br>For further information on available work provinces and Equal Employment Opportunity as an applicant, please click <\/strong><a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\"><strong>HERE<\/strong><\/a><strong>.<\/strong><\/p><p><\/p><p><strong>Exigences Physiques et Cognitives<\/strong><br>L\u2019employ\u00e9 doit r\u00e9guli\u00e8rement utiliser un ordinateur, un clavier, un t\u00e9l\u00e9phone ou un casque d\u2019\u00e9coute, ainsi que d\u2019autres \u00e9quipements de bureau dans le cadre des fonctions essentielles de ce poste. Le travail est g\u00e9n\u00e9ralement de nature s\u00e9dentaire.<br><\/p><p><strong>D\u00e9claration d'\u00e9galit\u00e9 des chances<\/strong><\/p><p>Concentrix s'engage en faveur de l'\u00e9galit\u00e9 des chances en mati\u00e8re d'emploi et ne fait aucune discrimination fond\u00e9e sur la race, l'ascendance, le lieu d'origine, la couleur, l'origine ethnique, la citoyennet\u00e9, la croyance, le sexe, l'orientation sexuelle, l'identit\u00e9 ou l'expression de genre, l'\u00e2ge, l'\u00e9tat civil ou familial, le handicap, ou toute autre cat\u00e9gorie prot\u00e9g\u00e9e par la l\u00e9gislation provinciale sur les droits de la personne.<br><\/p><p><strong>D\u00e9claration d'am\u00e9nagement raisonnable<\/strong><\/p><p>Concentrix accueille et encourage les candidatures des candidats en situation de handicap et s'engage \u00e0 offrir un processus de recrutement inclusif.&nbsp;Si vous avez besoin d'un am\u00e9nagement raisonnable pour participer \u00e0 n'importe quelle \u00e9tape du processus de candidature ou d'entrevue, veuillez nous en informer. Les demandes peuvent \u00eatre faites en contactant <a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"mailto:app.acco@concentrix.com\\\">app.acco@concentrix.com<\/a>.&nbsp; Toutes les informations seront trait\u00e9es de mani\u00e8re confidentielle et utilis\u00e9es uniquement pour faciliter votre participation au processus de recrutement.<br><\/p><p><strong>Intelligence artificielle (IA)<\/strong><\/p><p>Dans le cadre de notre processus de recrutement, nous pouvons utiliser des outils d'intelligence artificielle (IA) pour aider au tri et\/ou \u00e0 l'\u00e9valuation des candidats. Ces outils pourraient \u00eatre utilis\u00e9s pour \u00e9valuer les CV, les candidatures et d'autres documents soumis afin de nous aider \u00e0 identifier les meilleurs candidats pour le poste. <br><\/p><p><strong>Autorisation de travail<\/strong><\/p><p>Seuls les candidats qualifi\u00e9s l\u00e9galement autoris\u00e9s \u00e0 travailler au Canada seront consid\u00e9r\u00e9s. Actuellement, ce poste ne peut \u00eatre exerc\u00e9 que dans les provinces\/territoires suivants : <a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/www.canada.ca\/en\/immigration-refugees-citizenship\/services\/new-immigrants\/prepare-life-canada\/provinces-territories\/alberta.html\\\">AB,<\/a> <a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/www.canada.ca\/en\/immigration-refugees-citizenship\/services\/new-immigrants\/prepare-life-canada\/provinces-territories\/british-columbia.html\\\">BC,<\/a> <a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/www.canada.ca\/en\/immigration-refugees-citizenship\/services\/new-immigrants\/prepare-life-canada\/provinces-territories\/manitoba.html\\\">MB<\/a>, NB, <a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/www.canada.ca\/en\/immigration-refugees-citizenship\/services\/new-immigrants\/prepare-life-canada\/provinces-territories\/newfoundland-labrador.html\\\">NL,<\/a> <a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/www.canada.ca\/en\/immigration-refugees-citizenship\/services\/new-immigrants\/prepare-life-canada\/provinces-territories\/nova-scotia.html\\\">NS<\/a>, <a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/www.canada.ca\/en\/immigration-refugees-citizenship\/services\/new-immigrants\/prepare-life-canada\/provinces-territories\/ontario.html\\\">ON<\/a>, <a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/www.canada.ca\/en\/immigration-refugees-citizenship\/services\/new-immigrants\/prepare-life-canada\/provinces-territories\/prince-edward-island.html\\\">PE<\/a> et <a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/www.canada.ca\/en\/immigration-refugees-citizenship\/services\/new-immigrants\/prepare-life-canada\/provinces-territories\/saskatchewan.html\\\">SK<\/a>.<br><strong><br>Pour plus d'informations sur les provinces de travail disponibles et l'\u00e9galit\u00e9 des chances en mati\u00e8re d'emploi en tant que candidat, veuillez cliquer <\/strong><a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\"><strong>ICI<\/strong><\/a><strong>.<\/strong><\/p><\/p>\",\"ats_external_id\":\"CA-req-6d72cddbc37f1fc0\",\"location\":null,\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":null,\"salary_currency\":null,\"updated_at\":\"2026-10-19T19:50:58.330Z\",\"created_at\":\"2026-08-25T21:46:54.943Z\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix.crew.talkpush.com\/apply\/concentrix\/R0GE8Q1AAWXV2610HQ28Q1NHPXT5HPTF\",\"apply_url\":\"https:\/\/concentrix.crew.talkpush.com\/apply\/concentrix\/R0GE8Q1AAWXV2610HQ28Q1NHPXT5HPTF\",\"head_count\":null,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-crew\",\"internal_job_listing\":null,\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":null,\"enable_onboarding\":null,\"accept_duplicate_applications\":null,\"delay_between_two_applications\":null,\"auto_call\":null,\"on_erp_listing\":null,\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":null,\"relevance_score\":\"1\"},{\"id\":\"1126\",\"campaign_id\":\"24640\",\"campaign_title\":\"Sr. Database Administrator (TCF) R1756412\",\"campaign_type\":\"job_application\",\"job_title\":\"Senior Site Reliability Engineer\",\"street\":\"BGR Work-at-Home\",\"address\":\"BGR Work-at-Home\",\"city\":\"BGR\",\"state\":\"Blagoevgrad\",\"postal_code\":\".\",\"region\":null,\"country\":\"Bulgaria\",\"short_description\":\"We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\nIn our Information Technology and Global Security team, you will deliver the latest technology infrastructure, transformative software solutions and industry-leading global security for our staff and clients. You will work with the best in the world to design, implement and strategize IT, security, application development, innovation, and solutions in today\u2019s hyperconnected world. You will be part of the technology team that is core to our vision of develop, build and run the future of Integrated Services.\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\nWe embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p>We\u2019re looking for a hands-on Senior Site Reliability Engineer to help build, transition, and operate a multi-cloud production platform supporting GPO products. This role is ideal for someone who enjoys working across cloud infrastructure, Kubernetes, GitOps, reliability, and production improvement\u2014bringing strong engineering fundamentals, sound operational judgment, and a passion for building resilient, scalable platforms.<\/p><p><\/p><p><b>Responsibilities<\/b><\/p><ul><li><p>Partner with GPO architects and planners to ensure target platform designs are deployable, secure, observable, supportable, and recoverable in production.<\/p><\/li><li><p>Assess and document the current multi-cloud and Kubernetes estate across Azure, GCP, AWS, and GitOps environments, identifying dependencies, migration needs, risks, and operational gaps.<\/p><\/li><li><p>Build, maintain, and enhance cloud infrastructure and shared platform services using infrastructure as code, peer-reviewed workflows, and safe production change practices.<\/p><\/li><li><p>Operate and improve AKS, GKE, and EKS environments, including networking, identity, upgrades, scalability, 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Work-at-Home\",\"city\":\"Budapest\",\"state\":null,\"postal_code\":\"1114\",\"region\":null,\"country\":\"Hungary\",\"short_description\":\"\",\"long_description\":\"<p>Du suchst einen\u00a0<b>abwechslungsreichen Job mit Flexibilit\u00e4t und Verantwortung? <\/b><\/p><p>Dann ist unsere 100% Remote Stelle als <b>Operations Manager (m\/w\/d) Customer Care<\/b> genau das richtige f\u00fcr dich! In dieser Rolle leitest du ein nationales und internationales Team und arbeitest mit deinem F\u00fchrungsteam daran, Prozesse kontinuierlich zu verbessern, effizienter zu gestalten und das Kundenerlebnis auf ein neues Level zu heben.<\/p><p><\/p><p><b>Wir bieten folgende Rahmenbedingungen:<\/b><\/p><p>Start ab sofort | Vollzeit | 100% Homeoffice in Ungarn | Montag \u2013 Freitag | 5-Tage-Woche | Inbound | Ungarisch, Deutsch, Englisch \u2013 C1 | unbefristet\u00a0<\/p><p><\/p><p><b>Das l\u00e4sst sich mit deinem Alltag vereinbaren?<\/b>\u00a0Perfekt! Dann sind wir jetzt dran \u2013 lies weiter und lass dich von uns \u00fcberzeugen, so wie wir unsere Mitarbeiter Tag f\u00fcr Tag von uns \u00fcberzeugen. Auszeichnungen wie z.B. \u201eGlobal Best Places to Work\u201c sind der Beweis daf\u00fcr.<\/p><p><\/p><p><b>Deine Aufgaben<\/b><\/p><p>Als\u00a0<b>Operations Manager (m\/w\/d) <\/b>wirst du:<\/p><ul><li><p>Die Verantwortung f\u00fcr einen\u00a0<b>reibungslosen, effizienten und qualit\u00e4tsorientierten Ablauf aller operativen Multi-Channel-Aktivit\u00e4ten<\/b>\u00a0\u00fcbernehmen.<\/p><\/li><li><p>Relevante\u00a0<b>KPIs analysieren<\/b>,\u00a0<b>Ma\u00dfnahmen ableiten<\/b>\u00a0und diese erfolgreich in operative Prozesse umsetzen.\u00a0<\/p><\/li><li><p>Die\u00a0<b>Qualit\u00e4tssicherung<\/b>\u00a0verantworten und bestehende Prozesse kontinuierlich weiterentwickeln.\u00a0\u00a0\u00a0<\/p><\/li><li><p>Die\u00a0<b>Kostenstellenverantwortung<\/b>\u00a0\u00fcbernehmen und Ressourcen unter finanziellen, personellen und r\u00e4umlichen Gesichtspunkten planen.<\/p><\/li><li><p>Den\u00a0<b>Auftraggeber(n) eng begleiten<\/b>,\u00a0<b>Optimierungs- und Wachstumspotentiale identifizieren<\/b>\u00a0und diese gemeinsam mit dem Auftraggeber umsetzen.<\/p><\/li><li><p>Alle\u00a0<b>operativen Prozesse in unseren Inbound-, Outbound-, Sales- und Service-Kampagnen (B2B und B2C<\/b>) organisieren, steuern und kontrollieren.<\/p><\/li><li><p><b>Umsatzstrategien<\/b>\u00a0f\u00fcr Kundenprojekte entwickeln und deren Umsetzung begleiten.<\/p><\/li><li><p>Unser\u00a0<b>Team in P\u00e9cs und ungarnweit<\/b>\u00a0sowohl fachlich als auch disziplinarisch f\u00fchren und mit anderen <b>internationalen Standorten und Teams<\/b>\u00a0remote fachlich zusammenarbeiten.<\/p><\/li><li><p>Regelm\u00e4\u00dfig\u00a0<b>Mitarbeitergespr\u00e4che<\/b>, Entwicklungs- und Feedbackgespr\u00e4che f\u00fchren.<\/p><\/li><li><p>Unsere\u00a0<b>Unternehmenswerte<\/b>\u00a0leben, deren Umsetzung steuern und f\u00fcr deren Einhaltung sorgen.<\/p><\/li><\/ul><p><\/p><p><b>Dein Profil<\/b><\/p><p>Concentrix passt perfekt zu dir, wenn du:<\/p><ul><li><p><b>Sehr gute Ungarisch, Deutsch- und Englischkenntnisse in Wort und Schrift<\/b>\u00a0mitbringst.<\/p><\/li><li><p>Idealerweise ein abgeschlossenes\u00a0<b>Hochschulstudium oder eine vergleichbare Ausbildung<\/b>\u00a0hast.<\/p><\/li><li><p>\u00dcber\u00a0<b>mehrj\u00e4hrige F\u00fchrungserfahrung in der Customer-Care-Branche<\/b>\u00a0verf\u00fcgst.<\/p><\/li><li><p>Die Anforderungen an einen <b>Remote-Arbeitsplatz<\/b> erf\u00fcllen kannst.<\/p><\/li><li><p>Bereit bist f\u00fcr ausgew\u00e4hlte Termine am <b>Standort in P\u00e9cs<\/b> zu arbeiten.<\/p><\/li><li><p>Eine\u00a0<b>proaktive, gestaltende F\u00fchrungspers\u00f6nlichkeit<\/b>\u00a0bist, die kommunikativ stark, empathisch, aber auch hartn\u00e4ckig und durchsetzungsf\u00e4hig ist.<\/p><\/li><li><p>Dich in einem\u00a0<b>internationalen Konzernumfeld<\/b>\u00a0wohlf\u00fchlst und trotzdem t\u00e4glich ein St\u00fcck \u201eStart-up-Mentalit\u00e4t\u201c lebst.<\/p><\/li><li><p>Entscheidungen\u00a0<b>klar, transparent und nachvollziehbar kommunizierst<\/b>\u00a0\u2013 und auch in\u00a0<b>herausfordernden Situationen<\/b>\u00a0einen k\u00fchlen Kopf bewahrst.<\/p><\/li><\/ul><p><\/p><p><b>Deine Benefits<\/b><\/p><p>In dieser Position bieten wir dir Benefits, die deinen einzigartigen Lebensstil unterst\u00fctzen:<\/p><ul><li><p><b>Verantwortungsvolle Aufgaben<\/b>\u00a0in einem internationalen Arbeitsumfeld<\/p><\/li><li><p>Ein\u00a0<b>offenes, motiviertes Team<\/b>, das sich auf dich freut<\/p><\/li><li><p>Einen\u00a0<b>unbefristeten Arbeitsvertrag<\/b>\u00a0f\u00fcr eine langfristige Zusammenarbeit<\/p><\/li><li><p>Einen <b>Homeoffice-Arbeitsplatz ab deinem 2. Arbeitstag<\/b> - die n\u00f6tige Hardware wird dir an deinem 1. Arbeitstag an unserem Standort in P\u00e9cs \u00fcbergeben.<\/p><\/li><li><p><b>Vielf\u00e4ltige Weiterbildungs- und Karrierem\u00f6glichkeiten<\/b>\u00a0\u2013 auch international<\/p><\/li><li><p>Eine\u00a0<b>leistungsorientierte Verg\u00fctung<\/b>, die an gemeinsame Gesch\u00e4ftsergebnisse gekoppelt ist<\/p><\/li><li><p>Ein\u00a0<b>Cafeteria-Paket<\/b>\u00a0von bis zu\u00a0<b>450.000 HUF pro Jahr<\/b><\/p><\/li><li><p><b>Zusch\u00fcsse zu \u00f6ffentlichen Verkehrsmitteln<\/b>\u00a0und ein\u00a0<b>zentral gelegenes B\u00fcro<\/b><\/p><\/li><\/ul><p><\/p><p><b>Du willst mit uns durchstarten?<\/b><\/p><p>Wenn das alles nach dem perfekten n\u00e4chsten Schritt auf deinem Karriereweg klingt, dann m\u00f6chten wir dich kennenlernen. Bewirb dich noch heute \u00fcber unser Online-Formular.<\/p><p><\/p><p><b>Dein zuk\u00fcnftiger Arbeitsort<\/b><\/p><p>100% Homeoffice in Ungarn<\/p><p><\/p><p><b>Concentrix setzt sich f\u00fcr Chancengleichheit ein<\/b><\/p><p>Vielfalt und Chancengleichheit geh\u00f6ren zu den gelebten Grundwerten bei Concentrix. Deshalb sind Bewerbungen von Menschen mit Behinderung ausdr\u00fccklich erw\u00fcnscht. Schwerbehinderte und Gleichgestellte werden bei gleicher Eignung bevorzugt eingestellt. 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In dieser Rolle leitest du ein nationales und internationales Team und arbeitest mit deinem F\u00fchrungsteam daran, Prozesse kontinuierlich zu verbessern, effizienter zu gestalten und das Kundenerlebnis auf ein neues Level zu heben.<\/p><p><\/p><p><b>Wir bieten folgende Rahmenbedingungen:<\/b><\/p><p>Start ab sofort | Vollzeit | Standort P\u00e9cs | Montag \u2013 Freitag | 5-Tage-Woche | Inbound | Ungarisch, Deutsch, Englisch \u2013 C1 | unbefristet\u00a0<\/p><p><\/p><p><b>Das l\u00e4sst sich mit deinem Alltag vereinbaren?<\/b>\u00a0Perfekt! Dann sind wir jetzt dran \u2013 lies weiter und lass dich von uns \u00fcberzeugen, so wie wir unsere Mitarbeiter Tag f\u00fcr Tag von uns \u00fcberzeugen. Auszeichnungen wie z.B. \u201eGlobal Best Places to Work\u201c sind der Beweis daf\u00fcr.<\/p><p><\/p><p><b>Deine Aufgaben<\/b><\/p><p>Als\u00a0<b>Operations Manager (m\/w\/d) <\/b>wirst du:<\/p><ul><li><p>Die Verantwortung f\u00fcr einen\u00a0<b>reibungslosen, effizienten und qualit\u00e4tsorientierten Ablauf aller operativen Multi-Channel-Aktivit\u00e4ten<\/b>\u00a0\u00fcbernehmen.<\/p><\/li><li><p>Relevante\u00a0<b>KPIs analysieren<\/b>,\u00a0<b>Ma\u00dfnahmen ableiten<\/b>\u00a0und diese erfolgreich in operative Prozesse umsetzen.\u00a0<\/p><\/li><li><p>Die\u00a0<b>Qualit\u00e4tssicherung<\/b>\u00a0verantworten und bestehende Prozesse kontinuierlich weiterentwickeln.\u00a0\u00a0\u00a0<\/p><\/li><li><p>Die\u00a0<b>Kostenstellenverantwortung<\/b>\u00a0\u00fcbernehmen und Ressourcen unter finanziellen, personellen und r\u00e4umlichen Gesichtspunkten planen.<\/p><\/li><li><p>Den\u00a0<b>Auftraggeber(n) eng begleiten<\/b>,\u00a0<b>Optimierungs- und Wachstumspotentiale identifizieren<\/b>\u00a0und diese gemeinsam mit dem Auftraggeber umsetzen.<\/p><\/li><li><p>Alle\u00a0<b>operativen Prozesse in unseren Inbound-, Outbound-, Sales- und Service-Kampagnen (B2B und B2C<\/b>) organisieren, steuern und kontrollieren.<\/p><\/li><li><p><b>Umsatzstrategien<\/b>\u00a0f\u00fcr Kundenprojekte entwickeln und deren Umsetzung begleiten.<\/p><\/li><li><p>Unser\u00a0<b>Team in P\u00e9cs und ungarnweit<\/b>\u00a0sowohl fachlich als auch disziplinarisch f\u00fchren und mit anderen <b>internationalen Standorten und Teams<\/b>\u00a0remote fachlich zusammenarbeiten.<\/p><\/li><li><p>Regelm\u00e4\u00dfig\u00a0<b>Mitarbeitergespr\u00e4che<\/b>, Entwicklungs- und Feedbackgespr\u00e4che f\u00fchren.<\/p><\/li><li><p>Unsere\u00a0<b>Unternehmenswerte<\/b>\u00a0leben, deren Umsetzung steuern und f\u00fcr deren Einhaltung sorgen.<\/p><\/li><\/ul><p><\/p><p><b>Dein Profil<\/b><\/p><p>Concentrix passt perfekt zu dir, wenn du:<\/p><ul><li><p>Bereit bist, haupts\u00e4chlich am\u00a0<b>Standort in P\u00e9cs<\/b>\u00a0zu arbeiten \u2013 gelegentliches Homeoffice ist nach Absprache m\u00f6glich.<\/p><\/li><li><p><b>Sehr gute Ungarisch, Deutsch- und Englischkenntnisse in Wort und Schrift<\/b>\u00a0mitbringst.<\/p><\/li><li><p>Idealerweise ein abgeschlossenes\u00a0<b>Hochschulstudium oder eine vergleichbare Ausbildung<\/b>\u00a0hast.<\/p><\/li><li><p>\u00dcber\u00a0<b>mehrj\u00e4hrige F\u00fchrungserfahrung in der Customer-Care-Branche<\/b>\u00a0verf\u00fcgst.<\/p><\/li><li><p>Eine\u00a0<b>proaktive, gestaltende F\u00fchrungspers\u00f6nlichkeit<\/b>\u00a0bist, die kommunikativ stark, empathisch, aber auch hartn\u00e4ckig und durchsetzungsf\u00e4hig ist.<\/p><\/li><li><p>Dich in einem\u00a0<b>internationalen Konzernumfeld<\/b>\u00a0wohlf\u00fchlst und trotzdem t\u00e4glich ein St\u00fcck \u201eStart-up-Mentalit\u00e4t\u201c lebst.<\/p><\/li><li><p>Entscheidungen\u00a0<b>klar, transparent und nachvollziehbar kommunizierst<\/b>\u00a0\u2013 und auch in\u00a0<b>herausfordernden Situationen<\/b>\u00a0einen k\u00fchlen Kopf bewahrst.<\/p><\/li><\/ul><p><\/p><p><b>Deine Benefits<\/b><\/p><p>In dieser Position bieten wir dir Benefits, die deinen einzigartigen Lebensstil unterst\u00fctzen:<\/p><ul><li><p><b>Verantwortungsvolle Aufgaben<\/b>\u00a0in einem internationalen Arbeitsumfeld<\/p><\/li><li><p>Ein\u00a0<b>offenes, motiviertes Team<\/b>, das sich auf dich freut<\/p><\/li><li><p>Einen\u00a0<b>unbefristeten Arbeitsvertrag<\/b>\u00a0f\u00fcr eine langfristige Zusammenarbeit<\/p><\/li><li><p><b>Vielf\u00e4ltige Weiterbildungs- und Karrierem\u00f6glichkeiten<\/b>\u00a0\u2013 auch international<\/p><\/li><li><p>Eine\u00a0<b>leistungsorientierte Verg\u00fctung<\/b>, die an gemeinsame Gesch\u00e4ftsergebnisse gekoppelt ist<\/p><\/li><li><p>Ein\u00a0<b>Cafeteria-Paket<\/b>\u00a0von bis zu\u00a0<b>450.000 HUF pro Jahr<\/b><\/p><\/li><li><p><b>Zusch\u00fcsse zu \u00f6ffentlichen Verkehrsmitteln<\/b>\u00a0und ein\u00a0<b>zentral gelegenes B\u00fcro<\/b><\/p><\/li><\/ul><p><\/p><p><b>Du willst mit uns durchstarten?<\/b><\/p><p>Wenn das alles nach dem perfekten n\u00e4chsten Schritt auf deinem Karriereweg klingt, dann m\u00f6chten wir dich kennenlernen. Bewirb dich noch heute \u00fcber unser Online-Formular.<\/p><p><\/p><p><b>Dein zuk\u00fcnftiger Arbeitsort<\/b><\/p><p>Concentrix Services Hungary Kft.<\/p><p>P\u00e9cs, R\u00e1k\u00f3czi \u00fat 60, 7621 Ungarn<\/p><p><\/p><p><b>Concentrix setzt sich f\u00fcr Chancengleichheit ein<\/b><\/p><p>Vielfalt und Chancengleichheit geh\u00f6ren zu den gelebten Grundwerten bei Concentrix. Deshalb sind Bewerbungen von Menschen mit Behinderung ausdr\u00fccklich erw\u00fcnscht. Schwerbehinderte und Gleichgestellte werden bei gleicher Eignung bevorzugt eingestellt. 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Das trifft sich gut!<br \/><\/strong>Den Rest bringen wir dir bei. Starte jetzt als <strong>Kundenberater (m\/w\/d) <\/strong>in der <strong>Vertriebshotline f&uuml;r Bestandskunden<\/strong>&nbsp;&ndash; auch ohne Erfahrung.<\/p>\\n<p><strong>Das Wichtigste zuerst<\/strong><\/p>\\n<ul>\\n<li>Basis: 13,90 &euro; brutto\/Stunde<\/li>\\n<li>Zuverdienst durch <strong>Provision: durchschnittlich 900,00 &euro; brutto\/Monat und mehr<\/strong><\/li>\\n<li>Start: ab sofort<\/li>\\n<li>Standort: Leipzig<\/li>\\n<li>Servicezeiten: Montag - Freitag 08:00 - 20:00 Uhr, Samstag 09:00 - 18:00 Uhr<\/li>\\n<li>Vollzeit oder Teilzeit &ndash; ab 30 Std.\/Woche<\/li>\\n<li>Inbound &amp; Outbound<\/li>\\n<li>Quereinsteiger willkommen!<\/li>\\n<li>Unterst&uuml;tzung durch moderne KI-Tools<\/li>\\n<li><strong> <\/strong>Unbefristeter Arbeitsvertrag&nbsp;<\/li>\\n<\/ul>\\n<p><strong>Das erwartet dich<br \/><\/strong>Du bist der erste Ansprechpartner bei unterschiedlichen Kundenanfragen, ob telefonisch, per E-Mail oder Chat.<br \/>Immer mit dabei: Unsere KI-Tools, die dir Routineaufgaben abnehmen und dir Zeit verschaffen, denn <strong>KI ist bei uns kein Ersatz &ndash; sondern dein Teamkollege.<\/strong><\/p>\\n<p><strong>Dein Alltag<\/strong><\/p>\\n<ul>\\n<li>Du ber&auml;tst Kunden bei ihren <strong>Vertragsverl&auml;ngerungen<\/strong><\/li>\\n<li>Dank deiner <strong>&uuml;berzeugenden Art, <\/strong>machst du jedem Kunden ein<strong> individuelles Angebot<\/strong><\/li>\\n<li><strong>Biete passende L&ouml;sungen an <\/strong>und k&uuml;mmer du dich sowohl um<strong> Kundenzufriedenheit <\/strong>als auch um<strong> Kundenbindung<\/strong><\/li>\\n<li>interessierte Anrufer und <strong>Neukunden<\/strong> ber&auml;tst du zu den <strong>aktuellen Tarifen und Aktionen<\/strong><\/li>\\n<li>Sorge f&uuml;r ein\u202f<strong>optimales Kundenerlebnis<\/strong><\/li>\\n<li><strong>Nutze moderne Tools<\/strong>, die dich smarter und besser machen<\/li>\\n<\/ul>\\n<p>Mal ganz leicht. Mal herausfordernd. Aber immer in Bewegung.<\/p>\\n<p><strong>Das sagen unsere Game-Changer<\/strong><br \/><img src=\\\"https:\/\/i.imgur.com\/fMGAdP6.png\\\" alt=\\\"\\\" width=\\\"108\\\" height=\\\"18\\\" \/> &bdquo;Sehr tolle Teamleiter, es wird auf Mitarbeiter eingegangen und Mitarbeiter wertgesch&auml;tzt.&ldquo;<\/p>\\n<p>Bei uns bist du nicht einfach &bdquo;eine Stimme&ldquo;. Du bist Teil eines Teams, das sich gegenseitig unterst&uuml;tzt.<\/p>\\n<p><strong>Das bringst du mit<br \/><\/strong>Du brauchst keinen perfekten Lebenslauf.<br \/>Was z&auml;hlt:<\/p>\\n<ul>\\n<li>Du besitzt <strong>sehr gute Deutschkenntnisse<\/strong>&nbsp;in Wort und Schrift<\/li>\\n<li><span data-teams=\\\"true\\\">Du kommunizierst <strong>wertsch&auml;tzend<\/strong>, auf Augenh&ouml;he und &uuml;berzeugst mit <strong>zielorientierter Gespr&auml;chsf&uuml;hrung<\/strong><\/span><\/li>\\n<li>Du besitzt <strong>Technisches Know-how <\/strong>gepaart mit einer<strong> starken Vertriebsorientierung<\/strong><\/li>\\n<li>Themen der <strong>Telekommunikationsbranche&nbsp;<\/strong>wecken dein Interesse<\/li>\\n<li>Du bist <strong>sicher im Umgang mit einem PC <\/strong>und kennst dich mit Mobilfunk aus<\/li>\\n<li><strong>Neue Tools und Technologien <\/strong>sind genau dein Ding<\/li>\\n<li>Du hast Lust mit unserem Team <strong>am Standort in Leipzig<\/strong>&nbsp;zu arbeiten<\/li>\\n<\/ul>\\n<p>Erfahrung im Kundenservice oder Vertrieb? Super. Aber kein Muss.<\/p>\\n<p><strong>Benefits<br \/><\/strong>Ein Job sollte deinen einzigartigen Lebensstil unterst&uuml;tzen &ndash; und dich weiterbringen.<br \/>Deshalb bekommst du bei uns:<\/p>\\n<ul>\\n<li>Einen&nbsp;<strong>unbefristeten Arbeitsvertrag<\/strong><\/li>\\n<li>Eine Anstellung in\u202f<strong>Voll- oder Teilzeit<\/strong>&nbsp;&ndash; wie es f&uuml;r dich am besten passt<\/li>\\n<li><strong>Bis zu 24 Urlaubstage<\/strong> - mit steigender Betriebszugeh&ouml;rigkeit kommen weitere Tage dazu<\/li>\\n<li>Eine<strong> intensive Einarbeitung<\/strong>, von unseren Trainern &ndash; sie bringen dir alles bei<\/li>\\n<li>Regelm&auml;&szlig;ige&nbsp;Coachings, Fresh-Ups und <strong>Aufbautrainings &ndash; unterst&uuml;tzt durch smarte Technologien<\/strong><\/li>\\n<li><strong>Weiterbildungs- und Karrierem&ouml;glichkeiten<\/strong>&nbsp;und das sogar weltweit<\/li>\\n<li><strong>Kostenlosen Zugang zu LinkedIn Learning<\/strong> &ndash; f&uuml;r dein Wachstum<\/li>\\n<li>Eine finanzielle Absicherung durch eine&nbsp;<strong>betriebliche Altersvorsorge<\/strong><\/li>\\n<li>Eine&nbsp;attraktive Pr&auml;mie von 600&euro;&nbsp;f&uuml;r jeden neuen Mitarbeiter, den du erfolgreich wirbst<\/li>\\n<li>Veranstaltungen wie&nbsp;<strong>Standortfeiern, Spieleabende und Grillevents<\/strong><\/li>\\n<li>Eine Vielzahl an&nbsp;Online-Shopping-Rabatten<\/li>\\n<li>Eine von uns&nbsp;<strong>gef&ouml;rderte Mitgliedschaft bei Wellhub<\/strong> und&nbsp;in ausgew&auml;hlten Fitnessstudios<\/li>\\n<\/ul>\\n<p><strong>Deine Bewerbung<br \/><\/strong>Wenn das alles nach dem perfekten n&auml;chsten Schritt auf deinem Karriereweg klingt, dann m&ouml;chten wir dich kennenlernen.<\/p>\\n<p>So geht&rsquo;s:<\/p>\\n<ol>\\n<li><strong>\\\"Bewerben\\\"-Button klicken<\/strong><\/li>\\n<li><strong>Daten eingeben<\/strong><\/li>\\n<li><strong>Fertig<\/strong><\/li>\\n<\/ol>\\n<p>Wir melden uns in der Regel innerhalb von 4 Werktagen bei dir.<strong>&nbsp;<\/strong><\/p>\\n<p><strong>Du hast noch Fragen? <\/strong>Unser virtueller Assistenten \\\"Dot\\\" steht dir per WhatsApp unter 01525 7294145 oder &uuml;ber den Facebook-Messenger rund um die Uhr zur Verf&uuml;gung.<\/p>\\n<p><strong>Hier arbeitet unser Team<br \/><\/strong>Concentrix Management Holding B.V &amp; Co. 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The global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p>The <b>Automotive Marketing Sales Associate<\/b> is an exciting opportunity for someone who thrives in a fast-paced, client-focused environment and is passionate about building strong business relationships within the automotive space. In this role, you will partner with assigned dealerships to deliver consultative marketing support, drive revenue through solution-based sales, and help clients strengthen retention, brand awareness, and return on investment. This position is ideal for candidates with <b>1\u20132 years of experience<\/b> who are ready to grow their career in sales, marketing, and account management within a dynamic global organization.<br \/>\u00a0<\/p><p><b>Location:<\/b> Eligible for applicants currently residing in and eligible to work in Canada\/ US<\/p><br \/><h2>What you will do in this role<\/h2><p>In everything we do, we believe in doing right by and for people \u2013 our clients, their customers, our people, our community, and our planet.<\/p><ul><li>Communicate daily with assigned dealerships in your region or zone via phone to build strong client relationships and maintain consistent engagement<\/li><li>Enroll dealers in a defined communication cadence to support ongoing account growth and client satisfaction<\/li><li>Sell\u00a0<b>OnDemand Surface<\/b>\u00a0and\u00a0<b>Email<\/b>\u00a0solutions using a consultative B2B sales approach<\/li><li>Create, update, and maintain individualized marketing plans and strategies for assigned dealerships<\/li><li>Present reporting, marketing trends, performance insights, and tailored marketing plans to dealership clients<\/li><li>Manage assigned accounts and maintain an active sales pipeline with strong follow-up and attention to detail<\/li><li>Identify opportunities to improve dealer performance through marketing strategy, retention initiatives, and brand awareness efforts<\/li><li>Help clients understand and apply trends in\u00a0<b>social marketing<\/b>\u00a0and\u00a0<b>search marketing<\/b>\u00a0to support business goals<\/li><li>Support initiatives designed to improve client return on investment and strengthen long-term partnerships<\/li><li>Use Microsoft Office tools, including\u00a0<b>Excel and email<\/b>, to organize account activity, track progress, and communicate effectively<\/li><li>Collaborate with internal teams to support seamless execution of marketing strategies and sales opportunities<\/li><\/ul><h2><\/h2><h2>Your qualifications<\/h2><p>We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.<\/p><br \/><p><b>Concentrix is a great match if you:<\/b><\/p><ul><li>Have\u00a0<b>1\u20132 years of experience<\/b>\u00a0in sales, business development, account management, marketing support, or another client-facing role<\/li><li>Bring strong\u00a0<b>consultative B2B sales<\/b>\u00a0skills and confidence in presenting solutions to business clients<\/li><li>Have experience with\u00a0<b>account management and pipeline management<\/b><\/li><li>Are proficient in\u00a0<b>Microsoft Office Suite<\/b>, especially\u00a0<b>Excel and email<\/b><\/li><li>Can build trust quickly and communicate clearly and professionally over the phone and through email<\/li><li>Are comfortable presenting reporting, trends, and recommendations to clients<\/li><li>Have strong organization, follow-through, and time management skills in a fast-paced environment<\/li><li>Are curious about marketing strategy and interested in helping clients improve performance, retention, and brand visibility<\/li><li>Thrive in a goal-oriented environment and can balance relationship-building with sales performance<\/li><\/ul><br \/><p><b>It will be a plus if you:<\/b><\/p><ul><li>Have previous experience in the\u00a0<b>automotive industry<\/b><\/li><li>Hold a\u00a0<b>Bachelor\u2019s degree<\/b>\u00a0or equivalent combination of education and relevant experience<\/li><li>Bring exposure to\u00a0<b>social marketing<\/b>,\u00a0<b>search marketing<\/b>, or digital advertising solutions<\/li><li>Have experience supporting dealership or multi-location business clients<\/li><li>Bring familiarity with CRM systems or sales tracking tools<\/li><\/ul><h2><\/h2><h2>What&#39;s in it for you<\/h2><p>We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW.<\/p><br \/><h2>In this role, we offer benefits that help support your unique lifestyle:<\/h2><p>The base salary range for this position is<b> $19 - $22 CAD<\/b> hourly (pay rate will not be below applicable minimum wage), plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program, registered retirement savings plan, paid time off and holidays, and paid learning days.\u00a0<\/p><p><br \/> The deadline to apply for this position is <b>October 31, 2026.<\/b> This position is for an existing, immediate vacancy. We are currently\u00a0seeking\u00a0to fill this role with an individual who can start as soon as possible.\u00a0<\/p><br \/><p>As part of the hiring process, candidates may be required to undergo background screening and identity verification, where permitted by applicable law and consistent with the requirements of the role.\u00a0 Certain verification processes used by the Company or its service providers may involve technologies that rely on biometric identifiers or biometric information, where permitted by law.\u00a0 If biometric identifiers or biometric information are collected, used, or stored, the Company will provide the legally required disclosures and obtain any required written consent prior to such collection, and will handle such information in accordance with applicable biometric privacy laws and Company policies.<\/p><h2><\/h2><h2><\/h2><p><b>Physical and Mental Requirements:\u00a0<br \/><\/b><br \/>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p><p><br \/><b>Equal Opportunity Statement:<\/b><\/p><p><\/p><p>Concentrix is committed to equal employment opportunity and does not discriminate on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity or expression, age, marital or family status, disability, or any other category protected by provincial human rights legislation.<\/p><p><\/p><p><b>Reasonable Accommodation Statement:<\/b><\/p><p><\/p><p>Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.\u00a0If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. 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Be Doing<\/p><p><\/p><ul><li>Manage <b>triparty repo processing and settlements<\/b> through BNY Mellon AccessEdge.<\/li><li>Monitor trade matching and investigate unmatched trades and settlement discrepancies.<\/li><li>Partner with <b>Front Office teams<\/b> to resolve trade, funding, and settlement issues.<\/li><li>Process <b>General Collateral Finance (GCF) repo transactions<\/b>.<\/li><li>Handle <b>DTCC collateral pledges and substitutions<\/b>.<\/li><li>Monitor liquidity across multiple cash accounts to support successful settlements.<\/li><li>Calculate and communicate daily <b>triparty collateral requirements<\/b>.<\/li><li>Calculate and instruct interest payments for repo transactions.<\/li><li>Reconcile triparty positions between <b>Front Office and Back Office systems<\/b>.<\/li><li>Investigate rate discrepancies, balance breaks, and other processing exceptions.<\/li><li>Maintain strong adherence to operational controls, procedures, and compliance 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Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. \\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent. \\n\\nIn our Information Technology and Global Security team, you will deliver the latest technology infrastructure, transformative software solutions and industry-leading global security for our staff and clients. You will work with the best in the world to design, implement and strategize IT, security, application development, innovation, and solutions in today\u2019s hyperconnected world. You will be part of the technology team that is core to our vision of develop, build and run the future of Integrated Services. \\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year. \\n\\nWe embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are. \\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p><b>Sr. Cloud &amp; Collaboration Engineer<\/b><\/p><p>The Sr. Cloud &amp; Collaboration Engineer will play a key role in building, automating, and operating secure, scalable multi-cloud platforms across Microsoft Azure, Google Cloud Platform (GCP), and AWS. 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Cape\",\"postal_code\":\"8000\",\"region\":\"Cape Town\",\"country\":\"South Africa\",\"short_description\":\"Join Concentrix Today!\",\"long_description\":\"<p data-pm-slice=\\\"1 1 []\\\">Are you looking for an opportunity to jumpstart your career in the&nbsp;service industry? Now is your time to shine with Concentrix in this exciting opportunity to join our dynamic team as a&nbsp;Customer Support Advisor&nbsp;working on an internationally innovative campaign with a base salary of <strong>R7524,56 + Incentives and commission.<\/strong><br \/><br \/>You&rsquo;ll be working on-site from our vibrant Cape Town office where creativity meets cutting-edge technology. All the while, you&rsquo;ll become part of a community of like-minded individuals who become friends for life.<\/p>\\n<p><strong>This Sales and Service Advisor role at Concentrix is a great match if you:<\/strong><\/p>\\n<ul>\\n<li>Minimum 6 months of international Upselling and Service experience<\/li>\\n<li>Clear criminal and credit record&nbsp;<\/li>\\n<li><strong>Passed Grade 12<\/strong><\/li>\\n<li><strong>Ability to work shifts aligned to UK business hours<\/strong><\/li>\\n<li>Proficient in English verbal communication<\/li>\\n<li>Self-motivated and highly responsible<\/li>\\n<\/ul>\\n<p><strong>What is in it for you?<br \/>In this role, we offer benefits that help you support your unique lifestyle:<\/strong><\/p>\\n<ul>\\n<li>Base Salary of <strong>R7524,56 + Incentives<\/strong><\/li>\\n<li><strong>Progressive commission structure<\/strong><\/li>\\n<li><strong>Medical aid for main member \/ medical insurance for employee and two dependents<\/strong>\\n<ul>\\n<li>Medical aid &ndash; Covers only employee<\/li>\\n<li>Medical Insurance &ndash; Covers employee and 2 dependents (Dependents 100% payable by Concentrix)<\/li>\\n<\/ul>\\n<\/li>\\n<li><strong>Pension Fund<\/strong>\\n<ul>\\n<li>2.5% company contribution, 2.5% employee contribution<\/li>\\n<\/ul>\\n<\/li>\\n<li>Subsidized transport<\/li>\\n<li><strong>Shift Allowance after 6pm<\/strong><\/li>\\n<li>Fantastic Employee Assistance Programme (EAP)<\/li>\\n<li>Group life cover<\/li>\\n<li>Access to financial well-being sessions, will writing sessions and stress management sessions<\/li>\\n<li>Team building and upskill training opportunities<\/li>\\n<li>Interactive and inclusive company culture<\/li>\\n<\/ul>\\n<p><br \/><strong>What you will do in this role<\/strong><\/p>\\n<ul>\\n<li>Provide exceptional customer service while actively promoting relevant telecom services to drive sales and retention.<\/li>\\n<li>Engage in proactive sales conversations to identify opportunities to up-sell or cross-sell telecom services, such as mobile plans, internet packages, or add-on services<\/li>\\n<li>Handle inbound and outbound calls to retain customers at risk of churn by offering tailored retention solutions.<\/li>\\n<li>Resolve customer issues and concerns related to billing, technical issues, or service inquiries while maintaining a focus on both service excellence and sales targets.<\/li>\\n<li>Take ownership of customer inquiries, ensuring that all issues are addressed and resolved in a timely and efficient manner.<\/li>\\n<li>Conduct thorough needs assessments with customers to recommend the best services or upgrades suited to their requirements.<\/li>\\n<li>Handle calls regarding cancellations or service downgrades and provide persuasive solutions to retain customers<\/li>\\n<li>Maintain high levels of knowledge regarding the company&rsquo;s offerings to ensure accurate recommendations and effective sales strategies<\/li>\\n<li>Recognize when to escalate complex issues or technical problems to the relevant team or department.&nbsp;<\/li>\\n<\/ul>\\n<p>Ready to bring your skills, experience and sense of urgency to a company that values your expertise. Discover why over 550,000 game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo; Together, we will achieve greatness and unlock unlimited possibilities. Apply today and let your career thrive!<\/p>\\n<p>With game-changers in over 70 countries, we celebrate our differences and embrace what makes each of us unique. Imagine being a part of a company that supports each other&rsquo;s success and well-being, giving you the tools and support you need to be the best version of yourself and embark on a career with endless possibilities.<\/p>\\n<p><strong>Eligibility to work<\/strong><br \/>In accordance with South African law, only applicants who are legally authorized to work in SA will be considered for this position, and the appointment will be made in line with the company&rsquo;s EE Plan.<\/p>\\n<p><strong>Disclaimer&nbsp;<\/strong><\/p>\\n<p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p>\\n<p>Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, colour, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.<\/p>\",\"ats_external_id\":\"ZA-2859\",\"location\":\"Cape Town, Cape Town\",\"job_type\":\"full_time\",\"salary\":\"7524.56\",\"salary_type\":\"monthly\",\"salary_currency\":\"ZAR\",\"updated_at\":\"2026-10-20T23:59:12.784Z\",\"created_at\":\"2026-08-21T15:55:55.277Z\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-uk.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yODU5?\",\"apply_url\":\"https:\/\/concentrix-uk.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yODU5\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":\"telecommunications\",\"contract_type\":\"permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-uk\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"43\",\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"3\",\"auto_call\":\"0\",\"on_erp_listing\":\"0\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"1894\",\"campaign_id\":\"req-fcaeff38b87c6ced\",\"campaign_title\":\"Customer Service \/ Tech Support Rep (On-Site)\",\"campaign_type\":null,\"job_title\":\"Customer Service \/ Tech Support Rep (On-Site)\",\"street\":null,\"address\":null,\"city\":\"Belleville\",\"state\":\"Ontario\",\"postal_code\":\"K8P 1B8\",\"region\":null,\"country\":\"Canada\",\"short_description\":\"\",\"long_description\":\"<p>Join a world-class team in Belleville, ON, as a Customer Service \/ Tech Support Representative! At Concentrix, we\u2019re looking for passionate game-changers to deliver exceptional customer experiences and tech-based solutions for one of the world\u2019s best-known brands. If you're ready to grow with a Fortune 500 company with an inclusive, award-winning culture, your new career starts here. (Military veterans are encouraged to apply.)<\/p><p>&nbsp;<\/p><p><strong>A NEW CAREER POWERED BY YOU<\/strong><\/p><p><\/p><p>Are you looking for a career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging? Would you like to join a Fortune 500 company that earns \u201c<strong>World\u2019s Best Workplaces<\/strong>,\u201d \u201c<strong>Best Company Culture<\/strong>,\u201d and \u201c<strong>Best Companies for Career Growth<\/strong>\u201d awards every year? &nbsp;Then a Customer Service \/ Tech Support Representative position at Concentrix is the right place for you!<\/p><p>&nbsp;<\/p><p>As a Customer Service \/ Tech Support Representative, you\u2019ll join an organically diverse team from around the globe where all members contribute to and support each other\u2019s success and wellbeing, proudly united as \u201cgame-changers.\u201d Together, we serve as the intelligent transformation partner for the world\u2019s best-known brands, delivering exceptional customer experiences with tech-powered innovation.<\/p><p>&nbsp;<\/p><p><strong>CAREER GROWTH AND PERSONAL DEVELOPMENT<\/strong><\/p><p><br>This is a great opportunity to reimagine an all-new career journey and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, technologies, and ongoing support you\u2019ll need to succeed. Plus, at Concentrix, there\u2019s real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That\u2019s why we offer a range of no-cost learning and leadership development programs designed to set you on your way to the kind of career you\u2019ve always envisioned.<\/p><p><\/p><p><strong>WHAT YOU WILL DO IN THIS ROLE&nbsp;<\/strong><\/p><p>&nbsp;<\/p><p>As a Customer Service \/ Tech Support Representative, you will:<\/p><ul><li><p>Provide account maintenance and status updates (Accounting Software)<\/p><\/li><li><p>Troubleshoot basic and routine customer issues that are technical in nature; including hardware, software, networking, or other designated client products. Troubleshooting Expected Errors<\/p><\/li><li><p>Answer product &amp; billing inquiries<\/p><\/li><li><p>Assist Customers in accounting software setup<\/p><\/li><li><p>Provide exceptional customer service to small businesses with their financial program.<\/p><\/li><li><p>Provide cross or base-up sales when appropriate<\/p><\/li><li><p>Solve discrepancies for standard business workflows, and customize and fix non-standard setup for business workflows<\/p><\/li><\/ul><p><\/p><p><strong>YOUR QUALIFICATIONS<\/strong><\/p><p><\/p><p>Your skills, integrity, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our Customer Service \/ Tech Support Representative role include:<\/p><ul><li><p>Must have relevant technical support experience with hardware, software, networking, data storage, troubleshooting, repair, etc., one year or more preferred<\/p><\/li><li><p>Must be 18 years of age or older<\/p><\/li><li><p>Must have a high school diploma or GED<\/p><\/li><li><p>Must have at least one year customer service experience<\/p><\/li><li><p>Experience with Data Entry for Banking, Tax Filing and Business Workflows<\/p><\/li><li><p>Excellent communication skills<\/p><\/li><li><p>Proficiency in fast-paced multi-tasking<\/p><\/li><li><p>Eagerness to learn new technologies<\/p><\/li><li><p>Ability to effectively communicate, both written and verbally<\/p><\/li><li><p>Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><\/li><li><p>Able to rotate shifts, as needed<\/p><\/li><\/ul><p><\/p><p><strong>WHAT\u2019S IN IT FOR YOU<\/strong><\/p><p><\/p><p>One of our company\u2019s Culture Beliefs says, \u201cWe champion our people.\u201d That\u2019s why we invest in our game-changers, our infrastructure, and our capabilities to ensure long-term success for both our teams and our clients. And we\u2019ll invest in YOU to aid in your career path and in your personal development. In this role, you\u2019ll also be provided with:<\/p><ul><li><p>The base salary for this position is $19.70\/hr. (pay rate will not be below the applicable minimum wage), plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program (EAP), registered retirement savings plan, paid time off and holidays, and paid training days. We accept applications for this position on an ongoing basis.<\/p><\/li><li><p>Paid training (12 days of classroom training) and performance-based incentives<\/p><\/li><li><p>DailyPay enrollment option to access pay \\\"early,\\\" when you want it<\/p><\/li><li><p>Company networking opportunities with organized groups in the following topics: Network of Women, Black Professionals, LGBTQ+ Pride, Ability (Disabilities), Dynamic ((Neurodiversity), Women in Tech, OneEarth Champions, and more<\/p><\/li><li><p>Health and wellness programs with trained partners to help promote a healthy you<\/p><\/li><li><p>Mentorship programs that support your rewarding career journey&nbsp;<\/p><\/li><li><p>A modern, state-of-the-art office setting with advanced technologies and a great team<\/p><\/li><li><p>Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support<\/p><\/li><li><p>Celebrations for Concentrix Day, Game-Changer Appreciation Day, Customer Service Week, World Clean Up Day, #MyOneEarthPromise, and more<\/p><\/li><\/ul><p><\/p><p><strong>REIMAGINE THE BEST VERSION OF YOU!&nbsp;<\/strong><\/p><p><\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why half a million game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d<\/p><p>&nbsp;<\/p><p><strong>JOB AVAILABILITY<\/strong><\/p><p><\/p><p>We accept applications for this position on an ongoing basis. It is currently for an existing, immediate vacancy; however, we are also considering applications for future opportunities as they arise. We encourage all interested candidates to apply.<\/p><p><br><br><p><strong>Physical and Cognitive Requirements:&nbsp;<\/strong><br>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p><p><br><strong>Equal Opportunity Statement:<\/strong><\/p><p>Concentrix is committed to equal employment opportunity and does not discriminate on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity or expression, age, marital or family status, disability, or any other category protected by provincial human rights legislation.<\/p><p><\/p><p><strong>Reasonable Accommodation Statement:<\/strong><\/p><p>Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.&nbsp;If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"mailto:app.acco@concentrix.com\\\"><u>app.acco@concentrix.com<\/u><\/a>.&nbsp; All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/p><p><\/p><p><strong>Artificial Intelligence (AI):<\/strong><\/p><p>As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/p><p><\/p><p><strong>Work Authorization:<\/strong><\/p><p>Only qualified applicants who are legally authorized to work in Canada will be considered.<\/p><p><\/p><p><strong>For further information on available work provinces and Equal Employment Opportunity as an applicant, please click <\/strong><a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\"><strong><u>HERE<\/u><\/strong><\/a><\/p><p><\/p><p><strong>Exigences physiques et cognitives<br><\/strong><br>L\u2019employ\u00e9 doit r\u00e9guli\u00e8rement utiliser un ordinateur, un clavier, un t\u00e9l\u00e9phone ou un casque d\u2019\u00e9coute, ainsi que d\u2019autres \u00e9quipements de bureau dans le cadre des fonctions essentielles de ce poste. Le travail est g\u00e9n\u00e9ralement de nature s\u00e9dentaire.<br><\/p><p><strong>D\u00e9claration d'\u00e9galit\u00e9 des chances <br><\/strong><\/p><p>Concentrix s'engage en faveur de l'\u00e9galit\u00e9 des chances en mati\u00e8re d'emploi et ne fait aucune discrimination fond\u00e9e sur la race, l'ascendance, le lieu d'origine, la couleur, l'origine ethnique, la citoyennet\u00e9, la croyance, le sexe, l'orientation sexuelle, l'identit\u00e9 ou l'expression de genre, l'\u00e2ge, l'\u00e9tat civil ou familial, le handicap, ou toute autre cat\u00e9gorie prot\u00e9g\u00e9e par la l\u00e9gislation provinciale sur les droits de la personne.<br><\/p><p>&nbsp;<strong>D\u00e9claration d'am\u00e9nagement raisonnable<br><\/strong><\/p><p>Concentrix accueille et encourage les candidatures des candidats en situation de handicap et s'engage \u00e0 offrir un processus de recrutement inclusif.&nbsp;Si vous avez besoin d'un am\u00e9nagement raisonnable pour participer \u00e0 n'importe quelle \u00e9tape du processus de candidature ou d'entrevue, veuillez nous en informer. Les demandes peuvent \u00eatre faites en contactant <a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"mailto:app.acco@concentrix.com\\\">app.acco@concentrix.com<\/a>.&nbsp; Toutes les informations seront trait\u00e9es de mani\u00e8re confidentielle et utilis\u00e9es uniquement pour faciliter votre participation au processus de recrutement.<br><\/p><p><strong>Intelligence artificielle (IA)<br><\/strong><\/p><p>Dans le cadre de notre processus de recrutement, nous pouvons utiliser des outils d'intelligence artificielle (IA) pour aider au tri et\/ou \u00e0 l'\u00e9valuation des candidats. Ces outils pourraient \u00eatre utilis\u00e9s pour \u00e9valuer les CV, les candidatures et d'autres documents soumis afin de nous aider \u00e0 identifier les meilleurs candidats pour le poste. <br><\/p><p><strong>Autorisation de travail<br><\/strong><\/p><p>Seuls les candidats qualifi\u00e9s l\u00e9galement autoris\u00e9s \u00e0 travailler au Canada seront consid\u00e9r\u00e9s. <strong><br><br>Pour plus d'informations sur les provinces de travail disponibles et l'\u00e9galit\u00e9 des chances en mati\u00e8re d'emploi en tant que candidat, veuillez cliquer <\/strong><a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\"><strong>ICI<\/strong><\/a><strong>.<\/strong><\/p><\/p>\",\"ats_external_id\":\"CA-req-fcaeff38b87c6ced\",\"location\":null,\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":null,\"salary_currency\":null,\"updated_at\":\"2026-10-20T12:53:21.575Z\",\"created_at\":\"2026-08-21T14:42:42.793Z\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix.crew.talkpush.com\/apply\/concentrix\/YCY21M0SG9TAZFNRKCEBS7X3KYATEMPQ\",\"apply_url\":\"https:\/\/concentrix.crew.talkpush.com\/apply\/concentrix\/YCY21M0SG9TAZFNRKCEBS7X3KYATEMPQ\",\"head_count\":null,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"on_site\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-crew\",\"internal_job_listing\":null,\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":null,\"enable_onboarding\":null,\"accept_duplicate_applications\":null,\"delay_between_two_applications\":null,\"auto_call\":null,\"on_erp_listing\":null,\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":null,\"relevance_score\":\"1\"},{\"id\":\"1134\",\"campaign_id\":\"24408\",\"campaign_title\":\"Specialist, Marketing Solutions R1753881\",\"campaign_type\":\"job_application\",\"job_title\":\"Business Analyst Automotive (Remote)\",\"street\":\"USA AZ Work-at-Home\",\"address\":\"USA AZ Work-at-Home\",\"city\":\"USA\",\"state\":\"Arizona\",\"postal_code\":\"85001\",\"region\":null,\"country\":\"United States of America\",\"short_description\":\"We\u2019re Concentrix. The global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent. \\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year. \\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p>As a <b>Business Analyst, Automotive<\/b>, you will support the Incentive Dealer Program through program entry, quality control, system support, troubleshooting, issue resolution, and business analysis. This work at home role partners closely with Sales, Operations, and cross-functional teams to turn data into actionable recommendations that improve program performance, enhance client outcomes, and support business decisions. This position includes 20% travel to a local office.\u00a0<\/p><br \/><p><b>What you will do in this role<\/b>\u00a0<\/p><p>In everything we do, we believe in doing right by and for people \u2013 our clients, their customers, our people, our community, and our planet.\u00a0<\/p><ul><li>Enter monthly program incentives through the Fusion system with a high level of accuracy\u00a0<\/li><\/ul><ul><li>Conduct quality control checks within the Fusion system to ensure incentive data is error-free\u00a0<\/li><\/ul><ul><li>Provide system support, troubleshoot issues, and help resolve program-related concerns as needed\u00a0<\/li><\/ul><ul><li>Respond promptly to requests for dealer and customer research\u00a0<\/li><\/ul><ul><li>Analyze program reporting trends at the national, regional, district, and dealer levels to identify insights and performance patterns\u00a0<\/li><\/ul><ul><li>Provide Marketing Consultants with analysis on the impact of various programs across the client base\u00a0<\/li><\/ul><ul><li>Develop detailed queries and query routines using existing database tools to support reporting objectives\u00a0<\/li><\/ul><ul><li>Create a systematic approach for running queries and delivering recurring recommendations to Sales, Operations, and other internal teams\u00a0<\/li><\/ul><ul><li>Make recommendations to Sales, Operations, and account teams on process improvements, internal enhancements, and client-centric program improvements\u00a0<\/li><\/ul><ul><li>Recommend ways for clients to better use program tools to drive stronger performance\u00a0<\/li><\/ul><ul><li>Support analysis related to program finances and help identify opportunities to improve cost effectiveness\u00a0<\/li><\/ul><ul><li>Recommend the use and implementation of business intelligence query tools\u00a0<\/li><\/ul><br \/><p><b>Your qualifications<\/b>\u00a0<\/p><p>We embrace our gamechangers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.\u00a0<\/p><br \/><p><b>Concentrix is a great match if you:<\/b>\u00a0<\/p><ul><li>Have a bachelor\u2019s degree from an accredited four-year college or university\u00a0<\/li><\/ul><ul><li>Bring strong attention to detail and can successfully manage multiple projects at once\u00a0<\/li><\/ul><ul><li>Data Analysis &amp; Modeling: Expert in utilizing complex Microsoft Excel functions, pivot tables, VLOOKUP\/XLOOKUP, and power formulas to transform raw, unstructured operational data into actionable business intelligence.\u00a0<\/li><\/ul><ul><li>Performance Reporting &amp; Metrics Tracking: Proven ability to design, automate, and maintain comprehensive performance dashboards and operational reports to monitor KPI trends, track agent productivity, and evaluate program efficiency.\u00a0<\/li><\/ul><ul><li>Data Integrity &amp; Error Resolution<b>:<\/b> Highly adept at troubleshooting calculation errors, auditing large datasets, establishing rigorous data validation standards, and ensuring 100% data accuracy across cross-functional reports.\u00a0\u00a0<\/li><li>Process Automation &amp; Workflow Optimization: Skilled in leveraging tools like Power Query and advanced Excel data models to streamline manual reporting workflows, dramatically reducing turnaround time for recurring business reviews.\u00a0<\/li><li>Are comfortable communicating findings, insights, and recommendations to key stakeholders across the organization\u00a0<\/li><li>Are skilled at problem-solving, troubleshooting, and supporting system-related processes\u00a0<\/li><\/ul><ul><li>Thrive in a self-directed work-at-home environment while collaborating effectively with cross-functional teams\u00a0<\/li><li>You live in the West Coast or are available to work West coast business hours<\/li><\/ul><br \/><p><b>It will be a plus if you:<\/b>\u00a0<\/p><ul><li>Have experience with Tier 1 or Tier 2 business intelligence or analytics application\u00a0<\/li><\/ul><ul><li>Have experience delivering research-driven analysis related to marketing activity\u00a0<\/li><\/ul><ul><li>Have familiarity with\u202f<b>MS SQL Server<\/b>\u202fand\u202f<b>SAP Business Objects<\/b>\u00a0<\/li><\/ul><ul><li>Have experience in the\u202f<b>automotive industry<\/b>\u00a0<\/li><\/ul><ul><li>Have prior experience supporting incentive programs, reporting operations, or dealer-focused business processes\u00a0<\/li><\/ul><br \/><p><b>What&#39;s in it for you<\/b>\u00a0<\/p><p>We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW.\u00a0<\/p><p>In this role, we offer benefits that help support your unique lifestyle:\u00a0<\/p><p>The base salary range for this position is USD $50,400 - $63,500, plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program, registered retirement savings plan, paid time off and holidays and paid learning days.\u00a0<\/p><p>The deadline to apply for this position is October 6, 2026. This position is for an existing, immediate vacancy. We are currently\u202fseeking\u202fto fill this role with an individual who can start as soon as possible.\u202f\u00a0<\/p><br \/><p><b>Power the best version of you!<\/b>\u00a0<\/p><p>At Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.\u00a0<\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d\u00a0<\/p><p><b>#LI-remote<\/b>\u00a0<\/p><p><b>#Concentrix<\/b>\u00a0<\/p><p><br \/><b>Physical and Mental Requirements:<br \/>\u00a0<br \/><\/b>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p><p><b>\u00a0<\/b><\/p><p><b>Equal Employment Opportunity:<br \/><br \/><\/b><\/p><p>Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.<\/p><p>\u00a0<\/p><p>For more information regarding your EEO rights as an applicant, please visit the following websites:<\/p><p><span style=\\\"color:#007380\\\">\u00b7\u00a0\u00a0\u00a0\u00a0<\/span><a target=\\\"_blank\\\" href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf\\\"><span style=\\\"color:#0000ff\\\"><u>English<\/u><\/span><\/a><span style=\\\"color:#007380\\\">\u00a0\u00a0 <\/span><\/p><p><span style=\\\"color:#007380\\\">\u00b7\u00a0\u00a0\u00a0<\/span><a target=\\\"_blank\\\" href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf\\\"><span style=\\\"color:#0000ff\\\"><u>Spanish<\/u><\/span><\/a><span style=\\\"color:#007380\\\"> <\/span><\/p><p><\/p><p><b>Accommodation:<br \/><br \/><\/b><\/p><p><span style=\\\"color:#000000\\\">Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.\u00a0If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <\/span><a target=\\\"_blank\\\" href=\\\"mailto:app.acco@concentrix.com\\\"><span style=\\\"color:#007380\\\"><u>app.acco@concentrix.com<\/u><\/span><\/a><span style=\\\"color:#000000\\\">.\u00a0 All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/span><\/p><p><span style=\\\"color:#ff0000\\\">\u00a0<\/span><\/p><p><b>Artificial Intelligence:<br \/><br \/><\/b><\/p><p><span style=\\\"color:#000000\\\">As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/span><\/p><p><span style=\\\"color:#000000\\\">\u00a0<\/span><\/p><p><b>Work Authorization:<\/b><\/p><p>\u00a0<\/p><p>In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. <span style=\\\"color:#000000\\\">Must reside in the United States or have a valid U.S. address for residence. \u00a0<\/span><\/p><p><span style=\\\"color:#000000\\\">\u00a0<\/span><\/p><p><\/p><p><b>For further information on available work states and Equal Employment Opportunity as an applicant, please click <\/b><a target=\\\"_blank\\\" href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\"><span style=\\\"color:#0000ff\\\"><b><u>HERE<\/u><\/b><\/span><\/a><\/p><p><\/p><p><\/p>\",\"ats_external_id\":\"R1753881\",\"location\":\"USA, Arizona\",\"job_type\":\"full_time\",\"salary\":\"2080\",\"salary_type\":\"annually\",\"salary_currency\":\"USD\",\"updated_at\":\"2026-10-13T02:04:40.450+08:00\",\"created_at\":\"2026-08-21T02:04:06.548+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNDQwOA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-AZ-Work-at-Home\/Business-Analyst-Automotive--Remote-_R1753881\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Marketing Solutions\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"740544c0a47f01b89bed9076c10fc937\",\"descriptor\":\"Concentrix Services US, Inc.\",\"reference_id\":\"MCNUS\",\"organization_reference_id\":\"MCNUS\"},\"location\":{\"city\":\"USA\",\"state\":\"Arizona\",\"country\":{\"wid\":\"bc33aa3152ec42d4995f4791a106ed09\",\"iso2\":\"US\",\"iso3\":\"USA\",\"descriptor\":\"United States of America\",\"iso_numeric\":\"840\"},\"postal_code\":\"85001\",\"primary_location\":{\"id\":\"US-WAH-ARIZO-00\",\"wid\":\"b67da9176e3d1062f9df371afa90bebb\",\"descriptor\":\"USA AZ Work-at-Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"andreamae.austria@concentrix.com\"},\"first_name\":\"Austria, Andrea Mae\"},\"categories\":[{\"descriptor\":\"CF Marketing Solutions\"}],\"recruiters\":[{\"id\":\"103269707\",\"wid\":\"e5404d89ac311003ca67b8201c9f0000\",\"descriptor\":\"Andrea Mae Austria (103269707)\"},{\"id\":\"1037713\",\"wid\":\"f6358e3b3d6d015565925440ff189a85\",\"descriptor\":\"Meghna Phillips (1037713)\"},{\"id\":\"102201405\",\"wid\":\"f758ea0a0218100afdba12c390c40000\",\"descriptor\":\"Krystel Flores (102201405)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC2348\",\"descriptor\":\"Specialist, Marketing Solutions\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-388955\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-AZ-Work-at-Home\/Business-Analyst-Automotive--Remote-_R1753881\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-AZ-Work-at-Home\/Business-Analyst-Automotive--Remote-_R1753881\/apply\",\"job_requisition_id\":\"R1753881\"}],\"organizations\":[{\"wid\":\"740544c0a47f01b89bed9076c10fc937\",\"descriptor\":\"Concentrix Services US, Inc.\",\"reference_id\":\"MCNUS\",\"custom_reference_id\":null,\"company_reference_id\":\"MCNUS\"},{\"wid\":\"8f4c04bd6f450187cb97f006721a550e\",\"descriptor\":\"COGS (SITE) PMG Agent - Direct\",\"reference_id\":\"MMSAGENT-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"df2f068c35b101cfda7802385010e70f\",\"descriptor\":\"W0Z9I9 Mazda Dealer Incentives Admini\",\"reference_id\":\"W0Z9I9\",\"custom_reference_id\":\"W0Z9I9\",\"company_reference_id\":null},{\"wid\":\"f9af6d726098016d3b68ab993e06b05f\",\"descriptor\":\"3094 - Mazda - 9261\",\"reference_id\":\"9261\",\"custom_reference_id\":\"9261\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"address\":\"shelly.gomez@concentrix.com\"},\"first_name\":\"Shelly Gomez (101927086)\"},\"category_groups\":[{\"id\":\"CF Marketing_Communications Group\",\"wid\":\"0227dc387a0901ec82e6dbf1ec6531e6\",\"descriptor\":\"Marketing & Communications Group\"}],\"job_requisition\":{\"id\":\"R1753881\",\"wid\":\"24187057252310262e69e004b5480000\",\"descriptor\":\"Business Analyst Automotive (Remote)\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"RECRUITING_INSTRUCTION-3-15\",\"compensation_grade\":{\"id\":\"CF Grade_9A\",\"wid\":\"0227dc387a09018bf2c30105e165b735\",\"descriptor\":\"Grade 9A\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":null,\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"1135\",\"campaign_id\":\"24403\",\"campaign_title\":\"Director, Sales R1752658\",\"campaign_type\":\"job_application\",\"job_title\":\"Director, Specialty Seller - Collections Practice\",\"street\":\"USA Work at Home\",\"address\":\"USA Work at Home\",\"city\":\"Brunswick\",\"state\":\"Georgia\",\"postal_code\":\"31523\",\"region\":null,\"country\":\"United States of America\",\"short_description\":\"We're Concentrix. The global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent. Join us and be part of this journey towards greater opportunities and brighter futures.\\nThe Sector seller is responsible for developing a sector-led sales strategy allowing Concentrix to address industries\u2019 unique needs and to create deals that align to the prospects\u2019 imperatives and solve their business problems. They achieve this though building a high profile within the sector\/market through leadership and becoming a genuine \u2018person of interest\u2019.  \\nThey will develop a priority list of targets within a sector or market, and they will nurture these into leads and will then manage the opportunities from initial sales qualification, through pursuit to close. To achieve this, they will assemble and lead a strong multifunctional team for each deal, which utilizes enterprise solution support, practice area expertise and the development of productive relationships with key buyers and decision-makers at the potential new clients. This is a strategic, individual contributor role who brings to bear the best of sales at Concentrix, within a high-culture team environment, that positively encourages growth and development.\",\"long_description\":\"<p>Concentrix is seeking to add a Sales Director to our F&amp;A (Collections) practice for the North American sales theatre \u2013 Local sales with Global capability.\u00a0<\/p><p>From Banking and specific financial service markets (Retail, Auto) to large scale Telecoms and Utilities sectors, Concentrix is aiming to develop Collections solutions for client\u2019s that meet the right balance of cost, efficiency, risk and innovation, all whilst navigating the multi layered and evolving regulatory structures - even more so with the development of greater self-service, digital and AI powered solutions.\u00a0\u00a0\u00a0\u00a0\u00a0<br \/>\u00a0<\/p><p>Concentrix Collections offers a breadth of highly established operational capabilities both domestically in the US and Globally with its deep network of Near and Offshore dedicated service sites, and benefits from core Concentrix technology that drives operational excellence.\u00a0\u00a0<br \/>\u00a0<\/p><p>AI has become an essential tool across numerous aspects of the collection\u2019s ecosystem; tracking and preventing delinquency through enhanced Data Analytics, enhancing operational efficiency with Agent support tools and driving the customer experience with Generative AI engagement. Concentrix has developed Collections tools that integrate advanced core technologies with insights from across our Global 12,000 agent experts to provide effective and compliant solutions. These tools enhance the both the customer and agent experience, whilst creating real value for clients in terms of Revenue and Cost.\u00a0\u00a0\u00a0<br \/>\u00a0<\/p><p>Responsibilities will include building and managing a healthy sales pipeline focused on driving revenue, adoption, and market penetration for Concentrix within the North American (mainly US) market.\u00a0<br \/>\u00a0<\/p><p>The ideal candidate will possess a proven history and background in Collections that enables them to lead a sales effort that will include teaming with Sales Representatives, Solutions Architects, Practice SME\u2019s for engagements at the CXO level within large enterprises.\u00a0<br \/>\u00a0<\/p><p>The successful candidate will possess a domain background that enables them to drive an engagement and interact both at the CXO\/VP level and with key client stakeholders and technical specialists in the Collections sphere.\u00a0 This includes a technical understanding of US compliance, Credit Risk, AI solutions and On\/Near\/Off shore operating models.\u00a0\u00a0<br \/>\u00a0<\/p><p>The candidate must possess proven strategic and analytical thinking skills to address business, product, and technical challenges, while effectively constructing persuasive value propositions and working collaboratively across departments to achieve consensus.\u00a0<br \/>\u00a0<\/p><p><b>Your Impact:<\/b>\u00a0<br \/>Your success at Concentrix will directly impact the growth of our overall organization. You will be masterful in client engagement and impact how your customers do business in an ever-changing environment. You will collaborate with the broader sales team to grow a pipeline and close new business that delivers outstanding value, ROI, and client experiences to our customers.\u00a0<br \/>\u00a0<\/p><p><b>PLEASE NOTE: This is a high-level individual contributor role. This position has no direct reports.<\/b>\u00a0<br \/>\u00a0<\/p><ul><li>Drive revenue and market share for Concentrix.\u00a0<\/li><\/ul><ul><li>Meet or exceed quarterly and annual revenue targets.\u00a0<\/li><\/ul><ul><li>Develop and effectively implement and achieve sales objectives.\u00a0<\/li><\/ul><ul><li>Maintain a robust sales pipeline.\u00a0<\/li><\/ul><ul><li>Work with sales executives in other Concentrix business units to extend, reach, and drive adoption of F&amp;A (Collections) solutions.\u00a0<\/li><\/ul><ul><li>Manage contract negotiations along with internal stakeholders.\u00a0<\/li><\/ul><ul><li>Develop long-term strategic relationships with key accounts.\u00a0<\/li><\/ul><ul><li>Ensure customer satisfaction.\u00a0<\/li><\/ul><ul><li>Expect moderate travel.\u00a0<br \/>\u00a0<\/li><\/ul><p><b>Qualifications:<\/b>\u00a0<\/p><ul><li>A demonstrable number of years of Collections related sales or business development experience, ideally with direct field experience selling complex transformational technology solutions to Fortune 500 companies.\u00a0\u00a0<\/li><\/ul><ul><li>Prior experience in the Contact Center industry with in-depth knowledge of the US Collections markets, it\u2019s compliance framework and key challenges, especially in relation to the development of Collections AI technology. \u202f\u00a0<\/li><\/ul><ul><li>Consultative selling experience with proven successful experience in closing complex multi-jurisdictional \/ offshore solutions.\u00a0<\/li><\/ul><ul><li>Excellent presentation and executive engagement skills with exceptional negotiation capabilities\u00a0<\/li><\/ul><ul><li>Must be a self-starter and adept at thriving in fast-paced environments, seamlessly integrating into team settings.\u00a0<\/li><\/ul><ul><li>Strong leadership capabilities, possessing a powerful results-oriented mindset.\u00a0<\/li><\/ul><ul><li>Exemplary interpersonal and communication talents, able to work collaboratively and inspire team success in a cooperative environment.\u00a0<\/li><\/ul><ul><li>Is a trusted advisor to customers and colleagues.\u00a0<\/li><\/ul><br \/><p>The annual base salary range for this role is $160,000 to $210,000\u00a0plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program, 401(k) retirement plan, paid time off and holidays.<\/p><br \/><p>The deadline to apply for this role is October the 26th, 2026.<\/p><p><br \/><b>Physical and Mental Requirements:<br \/>\u00a0<br \/><\/b>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p><p><b>\u00a0<\/b><\/p><p><b>Equal Employment Opportunity:<br \/><br \/><\/b><\/p><p>Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.<\/p><p>\u00a0<\/p><p>For more information regarding your EEO rights as an applicant, please visit the following websites:<\/p><p><span style=\\\"color:#007380\\\">\u00b7\u00a0\u00a0\u00a0\u00a0<\/span><a target=\\\"_blank\\\" href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf\\\"><span style=\\\"color:#0000ff\\\"><u>English<\/u><\/span><\/a><span style=\\\"color:#007380\\\">\u00a0\u00a0 <\/span><\/p><p><span style=\\\"color:#007380\\\">\u00b7\u00a0\u00a0\u00a0<\/span><a target=\\\"_blank\\\" href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf\\\"><span style=\\\"color:#0000ff\\\"><u>Spanish<\/u><\/span><\/a><span style=\\\"color:#007380\\\"> <\/span><\/p><p><\/p><p><b>Accommodation:<br \/><br \/><\/b><\/p><p><span style=\\\"color:#000000\\\">Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.\u00a0If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <\/span><a target=\\\"_blank\\\" href=\\\"mailto:app.acco@concentrix.com\\\"><span style=\\\"color:#007380\\\"><u>app.acco@concentrix.com<\/u><\/span><\/a><span style=\\\"color:#000000\\\">.\u00a0 All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/span><\/p><p><span style=\\\"color:#ff0000\\\">\u00a0<\/span><\/p><p><b>Artificial Intelligence:<br \/><br \/><\/b><\/p><p><span style=\\\"color:#000000\\\">As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/span><\/p><p><span style=\\\"color:#000000\\\">\u00a0<\/span><\/p><p><b>Work Authorization:<\/b><\/p><p>\u00a0<\/p><p>In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. <span style=\\\"color:#000000\\\">Must reside in the United States or have a valid U.S. address for residence. \u00a0<\/span><\/p><p><span style=\\\"color:#000000\\\">\u00a0<\/span><\/p><p><\/p><p><b>For further information on available work states and Equal Employment Opportunity as an applicant, please click <\/b><a target=\\\"_blank\\\" href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\"><span style=\\\"color:#0000ff\\\"><b><u>HERE<\/u><\/b><\/span><\/a><\/p><p><\/p><p><\/p>\",\"ats_external_id\":\"R1752658\",\"location\":\"Brunswick, Georgia\",\"job_type\":\"full_time\",\"salary\":\"185000\",\"salary_type\":\"annually\",\"salary_currency\":\"USD\",\"updated_at\":\"2026-10-20T06:05:03.707+08:00\",\"created_at\":\"2026-08-21T00:05:08.067+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNDQwMw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-Work-at-Home\/Specialty-Seller--Collections-Practice_R1752658\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Sales\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"740544c0a47f019ffd5ab376c10f1b38\",\"descriptor\":\"Concentrix Solutions Corporation\",\"reference_id\":\"CUSA\",\"organization_reference_id\":\"CUSA\"},\"location\":{\"city\":\"Brunswick\",\"state\":\"Georgia\",\"country\":{\"wid\":\"bc33aa3152ec42d4995f4791a106ed09\",\"iso2\":\"US\",\"iso3\":\"USA\",\"descriptor\":\"United States of America\",\"iso_numeric\":\"840\"},\"postal_code\":\"31523\",\"primary_location\":{\"id\":\"JP_USA_Work_at_Home\",\"wid\":\"740544c0a47f011badfb3a791f116e5a\",\"descriptor\":\"USA Work at Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"renato.galante@concentrix.com\"},\"first_name\":\"Galante, Renato\"},\"categories\":[{\"descriptor\":\"CF Sales\"}],\"recruiters\":[{\"id\":\"102235071\",\"wid\":\"66eb1bb5f1ec1015227a851cca890000\",\"descriptor\":\"Jennifer Martin (102235071)\"},{\"id\":\"102186589\",\"wid\":\"1929682a7477101ab2cdd88029d60000\",\"descriptor\":\"Renato Galante (102186589)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC1413\",\"descriptor\":\"Director, Sales\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-391573\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-Work-at-Home\/Specialty-Seller--Collections-Practice_R1752658\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-Work-at-Home\/Specialty-Seller--Collections-Practice_R1752658\/apply\",\"job_requisition_id\":\"R1752658\"}],\"organizations\":[{\"wid\":\"108a9bcf433310156ec64e86ff360000\",\"descriptor\":\"23394 - 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3 rue d'Heliopolis-KYC\",\"address\":\"FRA Paris - 3 rue d'Heliopolis-KYC\",\"city\":\"Paris\",\"state\":null,\"postal_code\":\"75017\",\"region\":null,\"country\":\"France\",\"short_description\":\"We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.\\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nIn our Information Technology and Global Security team, you will deliver the latest technology infrastructure, transformative software solutions and industry-leading global security for our staff and clients. You will work with the best in the world to design, implement and strategize IT, security, application development, innovation, and solutions in today\u2019s hyperconnected world. You will be part of the technology team that is core to our vision of develop, build and run the future of Integrated Services.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nWe embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p>The <b>Associate Technical Project Manager<\/b> supports the planning, coordination, and delivery of technology-enabled transformation initiatives across Financial Crime Compliance, Fraud Prevention, AML, KYC, Sanctions, Analytics, and AI solutions.<\/p><p>In this client-facing role, you will partner with project managers, consultants, solution architects, product, engineering, R&amp;D teams, and client stakeholders to help deliver complex technology implementation outcomes. 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We&rsquo;ll do our best to match you with the right job, whether it&rsquo;s this one or another role.<\/p>\\n<p><strong>What&rsquo;s in it for you:<\/strong><\/p>\\n<p>We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. That&rsquo;s why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for both our teams, our customers, and YOU. And we'll invest in you to help you reimagine and grow your career.<\/p>\\n<p>&nbsp;<\/p>\\n<p>In this role, we offer benefits that help support your unique lifestyle:<\/p>\\n<ul>\\n<li>\\n<p>Competitive salary and performance bonus opportunities<\/p>\\n<\/li>\\n<li>\\n<p>Central location in Irbid<\/p>\\n<\/li>\\n<li>\\n<p>Full paid training on the company and the project you&rsquo;ll be working on<\/p>\\n<\/li>\\n<li>\\n<p>Career development programs, digital learning courses<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>Reimagine the best version of you!<\/strong><\/p>\\n<p>We're determined to bring our own intelligence, empathy, and experience to the table every day. We invest in our game-changers and the environment they work in, because we know that when people thrive, it has a powerful impact on them, their customers, and their clients&rsquo; businesses.<\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. 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Apply today and discover why over 440k&#43;\u00a0game-changers\u00a0around the globe call Concentrix their \u201cemployer of choice.\u201d<b>\u00a0<\/b>\u00a0<\/p><p><\/p><p><b>Concentrix is an equal opportunity employer<\/b>\u00a0<\/p><p><i>We&#39;re\u00a0proudly\u00a0united as one\u00a0team, one company, globally.\u00a0We&#39;re\u00a0committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. 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The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.\\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur gamechangers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<br \/><p><b>Location: Remote in USA<\/b><\/p><br \/><p><b>Job Summary:<\/b><\/p><p>We are seeking a dynamic and experienced Principal Architect for the Google Cloud CX stack, focusing on Gemini Enterprise for CX and CES. This role involves spearheading the technical design and oversight of innovative customer engagement solutions. You will bridge AI strategy with traditional contact center infrastructure, collaborating closely with customers and Google channel partners to develop integrated, real-time engagement platforms. Your mission is to unify technologies like Dialog flow CX, Agent Assist, and CCaaS into a seamless ecosystem that enhances customer experience and aligns with enterprise CRM and telephony systems. Your expertise will drive impactful, scalable solutions that redefine customer interactions.<\/p><br \/><p><b>Responsibilities:<\/b><\/p><ul><li>Consultative Solutioning &amp; Sales Support: Lead technical discovery and architecture for major CX projects, transforming client goals into Gemini-powered contact center designs that deliver measurable ROI.<\/li><li>Customer &amp; Channel Technical Liaison: Act as the strategic technical contact for clients and Google\u2019s CX field teams, collaborating on market pursuits and providing expert advice on conversational AI advancements.<\/li><li>Conversational AI Agent Architecture: Design complex conversational flows using Google Agent Studio platforms and Dialog flow CX, employing Gemini and advanced &#34;Playbook&#34; patterns to create adaptive, natural-language agents.<\/li><li>Gemini-Enhanced Agent Assist &amp; Insights: Develop real-time guidance systems using Gemini-powered Agent Assist for training and coaching and implement Conversational Insights for sentiment analysis and business intelligence.<\/li><li>Google CCaaS Platform &amp; Implementation Oversight: Lead the architecture of Google CCaaS Platform implementations, ensuring scalability, security, and alignment with Google\u2019s best practices.<\/li><li>Integration Patterns: Design integration between Gemini-enabled CX components and major CRM and CCaaS platforms like Salesforce, Zendesk, Genesys, Nice, and Avaya.<\/li><li>Telephony &amp; Network Design: Manage the technical setup of Google CCaaS\/CCAI, including necessary telephony and network configurations for real-time Gemini processing.<\/li><\/ul><br \/><p><b>Required Qualifications:<\/b><\/p><ul><li>12&#43; years in CX or CCaaS architecture and consultative technical leadership.<\/li><li>Expert-level knowledge of Conversational AI, Google Dialog flow CX, Agent Assist, Conversational Insights, CCaaS\/CCAI, and Gemini.<\/li><li>Experience in customer-facing roles, capable of leading technical workshops and influencing stakeholders during complex sales cycles.<\/li><li>In-depth knowledge of telephony protocols such as SIP, RTP, and WebRTC.<\/li><\/ul><br \/><p><b>Desired Qualifications:<\/b><\/p><ul><li>Hands-on experience with Conversational AI, Generative Playbooks, and Generative Fallback features using Dialog flow CX.<\/li><li>Proficiency in Prompt Engineering for conversational agents, focusing on tone, safety, and behavioral tuning.<\/li><li>Experience with Vertex AI Search and Conversation for RAG-based fulfillment.<\/li><li>Google Professional Cloud Architect or Google Professional Machine Learning Engineer certification.<\/li><li>Understanding of Google Cloud\u2019s Media CDN and low-latency audio processing for voice-driven AI systems.<\/li><li>Proficiency in JavaScript\/Python for custom webhook development and complex API orchestration.<\/li><\/ul><br \/><p>The base salary for this position is $ $155,000 - $220,000, plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program, 401(k) retirement plan, paid time off and holidays and paid learning days.<\/p><br \/><p>The deadline to apply for this position is: 10\/21\/2026 This position is for an existing, immediate vacancy. We are currently seeking to fill this role with an individual who can start as soon as possible.<\/p><br \/><p>As part of the hiring process, candidates may be required to undergo background screening and identity verification, where permitted by applicable law and consistent with the requirements of the role.\u00a0 Certain verification processes used by the Company or its service providers may involve technologies that rely on biometric identifiers or biometric information, where permitted by law.\u00a0 If biometric identifiers or biometric information are collected, used, or stored, the Company will provide the legally required disclosures and obtain any required written consent prior to such collection, and will handle such information in accordance with applicable biometric privacy laws and Company policies.<\/p><br \/><br \/><p>#WAH<\/p><p>#LI-Remote<\/p><p>#Concentrix<\/p><p><br \/><b>Physical and Mental Requirements:<br \/>\u00a0<br \/><\/b>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p><p><b>\u00a0<\/b><\/p><p><b>Equal Employment Opportunity:<br \/><br \/><\/b><\/p><p>Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.<\/p><p>\u00a0<\/p><p>For more information regarding your EEO rights as an applicant, please visit the following websites:<\/p><p><span style=\\\"color:#007380\\\">\u00b7\u00a0\u00a0\u00a0\u00a0<\/span><a target=\\\"_blank\\\" href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf\\\"><span style=\\\"color:#0000ff\\\"><u>English<\/u><\/span><\/a><span style=\\\"color:#007380\\\">\u00a0\u00a0 <\/span><\/p><p><span style=\\\"color:#007380\\\">\u00b7\u00a0\u00a0\u00a0<\/span><a target=\\\"_blank\\\" href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf\\\"><span style=\\\"color:#0000ff\\\"><u>Spanish<\/u><\/span><\/a><span style=\\\"color:#007380\\\"> <\/span><\/p><p><\/p><p><b>Accommodation:<br \/><br \/><\/b><\/p><p><span style=\\\"color:#000000\\\">Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.\u00a0If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <\/span><a target=\\\"_blank\\\" href=\\\"mailto:app.acco@concentrix.com\\\"><span style=\\\"color:#007380\\\"><u>app.acco@concentrix.com<\/u><\/span><\/a><span style=\\\"color:#000000\\\">.\u00a0 All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/span><\/p><p><span style=\\\"color:#ff0000\\\">\u00a0<\/span><\/p><p><b>Artificial Intelligence:<br \/><br \/><\/b><\/p><p><span style=\\\"color:#000000\\\">As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. 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Remote\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Advisor with English and Bulgarian - Temporary Contract\",\"street\":null,\"address\":null,\"city\":\"Sofia\",\"state\":\"Sofia City Province\",\"postal_code\":\"\",\"region\":\"Sofia\",\"country\":\"Bulgaria\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<div><strong>Role Specific:<\/strong><\/div>\\n<div>\\n<div>Customer Service Representative (Returns) with English and Bulgarian is responsible for escalated return requests that have been rejected by the platform and subsequently contested by either the customer or the seller.&nbsp;<\/div>\\n<div>&nbsp;<\/div>\\n<div>\\n<div><strong>Key Responsibilities:<\/strong><\/div>\\n<div>\\n<ul>\\n<li>Receive, triage, and prioritize incoming dispute cases raised against rejected return requests.<\/li>\\n<li>Collect and review all relevant evidence including order history, shipping records, photographic documentation, and prior communication logs.<\/li>\\n<li>Evaluate the claims of both the customer and the seller against platform policies and applicable consumer protection standards.<\/li>\\n<li>Issue binding, well-reasoned arbitration decisions and communicate outcomes to both parties in writing.<\/li>\\n<li>Identify complex or high-risk cases requiring escalation and route them to legal, compliance, or senior operations teams as appropriate.<\/li>\\n<li>Demonstrate exemplary attendance and punctuality<\/li>\\n<li>Maintains stable performance under pressure<\/li>\\n<\/ul>\\n<\/div>\\n<\/div>\\n<div><strong>Requirements:<\/strong><\/div>\\n<\/div>\\n<div>\\n<div>\\n<ul>\\n<li>High school, college or university degree<\/li>\\n<\/ul>\\n<\/div>\\n<div><strong>Working experience<\/strong><\/div>\\n<ul>\\n<li>Minimum 1&ndash;2 years in customer service, compliance, dispute resolution, or e-commerce operations&nbsp;<\/li>\\n<li>Experience in handling phone calls, e-mails, chat<\/li>\\n<li>Experience in a multinational environment&nbsp;<\/li>\\n<\/ul>\\n<div><strong>Language skills<\/strong><\/div>\\n<div>\\n<ul>\\n<li>Native and\/or full professional proficiency of the English and Bulgarian language (Minimum C1)<\/li>\\n<\/ul>\\n<\/div>\\n<div><strong>PC skills<\/strong><\/div>\\n<ul>\\n<li>Good knowledge and work with the MS Office applications<\/li>\\n<li>Excellent knowledge and work with keyboarding<\/li>\\n<li>Working knowledge of CRM platforms, order management systems, and shipment tracking tools<\/li>\\n<\/ul>\\n<div><strong>Personal skills<\/strong><\/div>\\n<ul>\\n<li>Excellent communication skills and telephone manner<\/li>\\n<li>Ability to evaluate conflicting information and deliver impartial, defensible decisions&nbsp;<\/li>\\n<li>Clear, calm, and persuasive communicator in both written and verbal formats&nbsp;<\/li>\\n<li>Good organizational and multi-tasking skills<\/li>\\n<li>Capable of working effectively in a high-volume, time-sensitive environment<\/li>\\n<li>High accuracy and attention to detail<\/li>\\n<li>Ability to work with targets and with deadlines<\/li>\\n<li>Initiative person, willing to learn and develop<\/li>\\n<li>Consistent neutrality toward both customers and sellers throughout all interactions<\/li>\\n<li>Flexibility to adapt to changing business environment<\/li>\\n<li>Ability to work in a team.<\/li>\\n<\/ul>\\n<\/div>\\n<p><strong>What we offer:<\/strong><\/p>\\n<ul>\\n<li>Flexible working hours: Monday - Friday; From 09:00 AM - 18:00 o'clock;<\/li>\\n<li>100% Work From Home;<\/li>\\n<li>Convenient office location, close to bus stations and the metro<\/li>\\n<li>Competitive salary of 1200 EUR Gross + performance-based bonuses<\/li>\\n<li>Professional Development and Career Navigation programs to map out the steps in your development<\/li>\\n<li>Health and Wellbeing initiatives<\/li>\\n<li>Relocation support if needed (accommodation and travel expenses)<\/li>\\n<li>Part of the additional benefits are Health and Life Insurance, Multisport card, Transport allowance, Bonus for important life events, Additional paid leave for education, Corporate discounts and many more<\/li>\\n<\/ul>\\n<p>Know someone perfect for this role? Refer a friend and earn an exciting reward when they join our team!<\/p>\\n<p><a href=\\\"..\/..\/..\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMDc\\\">External Referral Program - Bulgaria<\/a><\/p>\\n<p><strong>We&rsquo;re looking forward to meeting you!<\/strong><\/p>\\n<p><em>You appreciate our values of recognition, integrity, unity, and commitment, and you are eager to create the \\\"wow\\\" too. 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Irbid - Part Timers\/Flexible (Evergreen) (Open)\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Representative (Bilingual: Arabic\/English) - Irbid - Part Timers\/Flexible\",\"street\":\"JOR Irbid - Irbid Development Zone, Irbid, Jordan Building#4\",\"address\":\"JOR Irbid - Irbid Development Zone, Irbid, Jordan Building#4\",\"city\":\"Irbid\",\"state\":null,\"postal_code\":\"21410\",\"region\":\"Irbid\",\"country\":\"Jordan\",\"short_description\":\"The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<p><span><span>Are you looking for a career change with a forward-thinking global organization? Come be part of our award-winning company driven by our people from 70&#43; countries where ALL members contribute and support each other\u2019s success and well-being, proudly united as our \u201cgame-changers&#34;. We&#39;re recognized with awards like &#34;World&#39;s Best Workplaces,&#34; \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.<br \/>We\u2019re on the lookout for English-speaking Customer Representatives (on-site) to join our team of game-changers who engage with customers from top brands that could be from tech, finance, travel, fashion, healthcare, or another leading-edge industry.<br \/>We create epic career journeys that empower our people towards greater opportunities and brighter futures. At Concentrix, you belong, you make a difference, and you succeed on your terms.<\/span><\/span><\/p><p><span><span><b>Career growth and personal development:<\/b><\/span><\/span><\/p><p><span><span>This is a great opportunity to reimagine an all-new career journey and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed.<\/span><\/span><\/p><p><span><span>Plus, at Concentrix there\u2019s real career and personal growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That\u2019s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you\u2019ve always envisioned.<\/span><\/span><\/p><p><span><span><b>What you will do in this role:<\/b><\/span><\/span><\/p><p><span><span>In everything we do, we believe in doing right by and for people\u2014our clients, their customers, our people, our community, and our planet.<\/span><\/span><\/p><p><span><span>As a Customer Service Representative on our team, you will:<\/span><\/span><\/p><ul><li><span><span>Review customer requests and expectations and respond to them according to their needs and situations<\/span><\/span><\/li><li><span><span>Manage multichannel interactions (e.g., voice, email, social media, or chat) to ensure a consistent customer experience<\/span><\/span><\/li><li><span><span>Develop your tech skills and learn how to use software solutions that improve people\u2019s lives<\/span><\/span><\/li><li><span><span>Champion better brand experiences for our customers and clients<\/span><\/span><\/li><\/ul><p><span><span><b>Your qualifications:<\/b><\/span><\/span><br \/>\u00a0<\/p><p><span><span>We embrace our game-changers with open arms, people from diverse backgrounds, curious, and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.<\/span><\/span><\/p><p><span><span>Concentrix is a great match if you:<\/span><\/span><\/p><ul><li><span><span>Are proficient or bilingual in Arabic and English (advanced English level)<\/span><\/span><\/li><li><span><span>Are proactive, self-motivated, and solution-oriented \u00a0<\/span><\/span><\/li><li><span><span>Can work rotating and weekend shifts<\/span><\/span><\/li><li><span><span>Located in Irbid<\/span><\/span><\/li><\/ul><p><\/p><p><span><span>It will be a plus if you:<\/span><\/span><\/p><ul><li><span><span>Have previous experience in Customer Service or Sales<\/span><\/span><\/li><li><span><span>Know how to work with helpdesk systems<\/span><\/span><\/li><\/ul><p><span><span>Don\u2019t meet every requirement? No worries. We\u2019re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don\u2019t check every box, we encourage you to apply anyway. We\u2019ll do our best to match you with the right job, whether it\u2019s this one or another role.<\/span><\/span><\/p><p><span><span><b>What\u2019s in it for you:<\/b><\/span><\/span><\/p><p><span><span>We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. That\u2019s why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for both our teams, our customers, and YOU. And we&#39;ll invest in you to help you reimagine and grow your career.<\/span><\/span><\/p><p><span><span>\u00a0<\/span><\/span><\/p><p><span><span>In this role, we offer benefits that help support your unique lifestyle:<\/span><\/span><\/p><ul><li><span><span>Competitive salary and performance bonus opportunities<\/span><\/span><\/li><li><span><span>Central location in Irbid<\/span><\/span><\/li><li><span><span>Full paid training on the company and the project you\u2019ll be working on<\/span><\/span><\/li><li><span><span>Career development programs, digital learning courses<\/span><\/span><\/li><\/ul><p><span><span><b>Reimagine the best version of you!<\/b><\/span><\/span><\/p><p><span><span>We&#39;re determined to bring our own intelligence, empathy, and experience to the table every day. We invest in our game-changers and the environment they work in, because we know that when people thrive, it has a powerful impact on them, their customers, and their clients\u2019 businesses.<\/span><\/span><\/p><p><span><span>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440,000 game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d<\/span><\/span><\/p><p><span><span><b>Concentrix s an equal opportunity employer\u00a0<\/b><\/span><\/span><\/p><p><span><span><i>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. 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Ensure that system processes, standard forms and controls are followed for fixed asset activities<\/p><p>Validate and record in the accounting system newly acquired fixed assets and disposals<br \/>Track, compile, and record project costs at the completion of the projects to its respective fixed asset accounts\/category<\/p><p>Perform depreciation calculation for all fixed assets<br \/>Perform revision and update on the detailed schedule of accumulated depreciation and fixed assets<\/p><p>Performs reconcilaition of Fixed assets balances at sub-ledger (FA) and general ledger (GL) every month<\/p><p>Maintain general ledger accounts and prepare journal entries for all operational transactions which includes<span>\u00a0 <\/span>but not limited to PPE, accruals and general adjustments.<span>\u00a0<\/span><\/p><p>Generate and distribute account management reports on monthly basis i.e. Global capex reports, Depreciation forecast reports and lapsing schedules<\/p><p>Perform accounting analysis for asset cost, accumulated depreciation and depreciation expense for period to period fluxes.<\/p><p>Provide appropriate accounting information to customers\/ stakeholders\/controllers when needed.<\/p><p>Assist various<span>\u00a0 <\/span>cross -functional departments within Concentrix in accounting issues and queries. ( Bank Recon Team, Fixed Asset Team Inter - Company Team, Finance Team, Controllership Team, Payroll Team, HR, Treasury, Accounts Payable Team, Account Receivable Team).<\/p><p>Perform monthly flux analysis for data completeness and accuracy<\/p><p>Identify areas for improvements and drive continuous process improvement that would yield productivity efficiencies, improved quality of work, enhanced controls and compliance, customer satisfaction, etc.<\/p><p>Ensure that processes are compliant with the global standards, SOX controls and CNX capitalization policy<\/p><p>Meet or exceed targets as pre-determined on the performance scorecard<\/p><p>Collaborate and maintain strong business engagement with other verticals like core GL, Controllership, Finance, Tax, Employee expenses, Accounts payable and Accounts receivable teams<\/p><p>Provides audit support to both internal and external auditors as required<\/p><p>Perfoms any other function as may be delegated by immediate lead (supervisor)<\/p><p>Candidate Profile\u00a0\u00a0\u00a0<\/p><p>The candidate will need to be self-motivated.<span>\u00a0 <\/span>Previous experience in a shared services accounting is required.<span>\u00a0 <\/span>Attention to detail is highly important and a structured methodical approach is necessary. Relevant knowledge in accounting processes such as AP, AR, Intercompany, Account Reconciliations and General Ledger. Demostrated expertise from solid experience performing end-to-end Fixed Asset process.<span>\u00a0<\/span><\/p><p>Successful candidates must have the maturity and ability to work on own initiative in a fast - paced environment while maintaining quality of work and effective working relationships with both internal and external customers. A good Team player and knows how to collaborate with other cross-functional teams within Concentrix.<\/p><p>Graduate of B.S. 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129\",\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"postal_code\":\"8020\",\"region\":\"Catalu\u00f1a\",\"country\":\"Spain\",\"short_description\":\" \",\"long_description\":\"<div><div><div><p><b>Step into a Game-Changing Career<\/b><\/p><p><\/p><p>Ready to join an innovative and fast-growing team? We\u2019re a global leader in technology and services, powering the brands of the future. Operating in over 70 countries, we partner with some of the world\u2019s most well-known brands \u2014 the ones you use every day \u2014 helping them grow through technology and integrated solutions.<\/p><p><\/p><p>If you\u2019re looking to grow, challenge yourself, and be inspired, this is your opportunity.<\/p><p>As a <b>Hunter<\/b> based onsite in Barcelona, you\u2019ll be part of a high-performing team of game-changers driving business growth and shaping the future of global brands.<\/p><p><\/p><p><b>Career Growth and Personal Development<\/b><\/p><p>This is your chance to unlock your potential. We\u2019ll equip you with comprehensive training, innovative tools, and continuous support to help you succeed. Along the way, you\u2019ll build strong connections and develop both personally and professionally.<\/p><p><\/p><p><b>What You Will Do in This Role<\/b><\/p><p><\/p><p>At the heart of everything we do is a commitment to people \u2014 our clients, their customers, our teams, our communities, and our planet.<\/p><p><\/p><p>As a <b>Hunter<\/b>, you will:<\/p><ul><li><span>Drive and achieve sales targets and quotas<\/span><\/li><li><span>Focus on acquiring new clients while reactivating existing or inactive accounts<\/span><\/li><li><span>Prospect and engage new customers through structured sales cadences<\/span><\/li><li><span>Identify and qualify decision-makers within target companies<\/span><\/li><li><span>Drive revenue growth and profitability<\/span><\/li><li><span>Conduct outbound outreach to generate new business opportunities and schedule meetings for Sales Specialists and Account Managers<\/span><\/li><li><span>Use consultative selling techniques to understand and address customer needs<\/span><\/li><li><span>Apply advanced sales skills to engage prospects, cross-sell, upsell, and close deals<\/span><\/li><li><span>Build and manage a strong and consistent sales pipeline<\/span><\/li><li><span>Track, manage, and report on sales activities and pipeline performance<\/span><\/li><li><span>Monitor client satisfaction and escalate issues when necessary<\/span><\/li><li><span>Share customer feedback to support business development opportunities<\/span><\/li><li><span>Handle and resolve inbound customer inquiries efficiently<\/span><\/li><li><span>Prepare well-structured commercial and technical proposals<\/span><\/li><\/ul><p><\/p><p><b>Your Qualifications<\/b><\/p><p><\/p><p>We are looking for driven individuals who are motivated, goal-oriented, and eager to succeed in a dynamic sales environment.<\/p><p><\/p><ul><li><span>Native level of English<\/span><\/li><li><span>Strong communication and interpersonal skills<\/span><\/li><li><span>Proven experience in B2B sales, ideally in an outbound environment<\/span><\/li><li><span>Results-driven mindset with a strong focus on achieving targets<\/span><\/li><li><span>Good computer skills<\/span><\/li><li><span>At least 1 year of experience in sales<\/span><\/li><li><span>Experience working with channel partners is a plus<\/span><\/li><li><span>Proactive, self-motivated, and able to work independently<\/span><\/li><li><span>Commitment to following company policies and security standards<\/span><\/li><\/ul><p>We welcome people from diverse backgrounds who are curious and willing to learn. If you\u2019re passionate about sales and delivering results, you\u2019ll feel right at home.<\/p><p><\/p><p><b>Concentrix is a Great Match If You:<\/b><\/p><p><\/p><ul><li><span>Are a native English speaker<\/span><\/li><li><span>Have a strong sales background, particularly in outbound environments<\/span><\/li><li><span>Are highly motivated, goal-oriented, and proactive<\/span><\/li><li><span>Communicate effectively and have solid computer skills<\/span><\/li><li><span>Have experience managing pipelines and forecasting sales performance<\/span><\/li><\/ul><p><\/p><p><b>It Would Be a Plus If You Have:<\/b><\/p><p><\/p><ul><li><span>Previous experience working with channel partners<\/span><\/li><\/ul><p><\/p><p><b>What\u2019s in It for You<\/b><\/p><p><\/p><p>We go beyond expectations by creating impactful experiences \u2014 for our clients and for our people. That\u2019s why we invest in your success.<\/p><p><\/p><p>In this role, you\u2019ll benefit from:<\/p><p><\/p><ul><li><span>Full-time (39 hours\/week) permanent contract, Monday to Friday (09:00\u201318:00)<\/span><\/li><li><span>Competitive salary: \u20ac20.376 gross\/year &#43; up to \u20ac5.000 bonus\/year<\/span><\/li><li><span>Private medical insurance<\/span><\/li><li><span>Hybrid work model with a great office location in Barcelona<\/span><\/li><li><span>Fully paid training on the company and your project<\/span><\/li><li><span>Career development programs and specialized courses<\/span><\/li><\/ul><p><\/p><p><b>Be Your Best Version<\/b><\/p><p><\/p><p>At <b>Concentrix<\/b>, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.\u00a0<\/p><p><\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d\u00a0<\/p><p><\/p><p><i>Concentrix is an equal opportunity employer<\/i>\u00a0<\/p><p><i>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/i><\/p><p>R1756503<\/p><p><\/p><p><\/p><\/div><\/div><\/div>\",\"ats_external_id\":\"R1756503\",\"location\":\"Barcelona, Catalu\u00f1a\",\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":\"\",\"salary_currency\":null,\"updated_at\":\"2026-10-12T14:59:27.638+02:00\",\"created_at\":\"2026-08-18T12:07:44.362+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC85ODQ?\",\"apply_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC85ODQ\/apply?\",\"head_count\":\"300\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"B2B Sales\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"organization_reference_id\":\"WES05\"},\"language\":[],\"location\":{\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"country\":{\"wid\":\"bd34c524a6a04ae6915f5d96fa086199\",\"iso2\":\"ES\",\"iso3\":\"ESP\",\"descriptor\":\"Spain\",\"iso_numeric\":\"724\"},\"postal_code\":\"8020\",\"primary_location\":{\"id\":\"ES-BAR-SELVA-01\",\"wid\":\"e3ece62c945d101d479c643715ac0000\",\"descriptor\":\"ESP Barcelona - 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speaking) - Hybrid  HE04\",\"street\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"address\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"postal_code\":\"8020\",\"region\":\"Catalu\u00f1a\",\"country\":\"Spain\",\"short_description\":\"Inside Sales Representative in\u00a0Barcelona (Hybrid)\",\"long_description\":\"<div><p><\/p><\/div><div><p><b><span>Experience the power of a game-changing career\u00a0<\/span><\/b><span><span>\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>Want to be part of an innovative and growing team?<\/span><\/span><span><span><span>\u00a0<\/span><\/span><\/span><span><span>We\u2019re<\/span><span><span>\u00a0<\/span>a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries<\/span><span>.\u00a0\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>If<span>\u00a0<\/span><\/span><span>you\u2019re<\/span><span><span>\u00a0<\/span>looking to grow and be inspired, as an<span>\u00a0<\/span><\/span><\/span><b><span>Inside Sales Representative in<span>\u00a0<\/span><\/span><\/b><b><span>Barcelona (Hybrid)<\/span><\/b><b><span>,<\/span><\/b><span><span><span>\u00a0<\/span>you will be part of our team of<span>\u00a0<\/span><\/span><span>game-changers<\/span><span><span>\u00a0<\/span>who are powering the brands of the future in<span>\u00a0<\/span><\/span><span>tech.\u00a0\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><b><span>\u00a0<\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><p><b><span>Career growth and personal development\u00a0<\/span><\/b><span><span>\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>This is<span>\u00a0<\/span><\/span><span>a great opportunity<\/span><span><span>\u00a0<\/span>to experience the power of<span>\u00a0<\/span><\/span><span>what\u2019s<\/span><span><span>\u00a0<\/span>next and develop \u201cfriends for life\u201d at the same time.<span>\u00a0<\/span><\/span><span>We\u2019ll<\/span><span><span>\u00a0<\/span>give you all the training,<span>\u00a0<\/span><\/span><span>cutting-edge<\/span><span><span>\u00a0<\/span>technologies, and the continuing support<span>\u00a0<\/span><\/span><span>you\u2019ll<\/span><span><span>\u00a0<\/span>need to succeed<\/span><span>.\u00a0\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><b><span>What you will do in this role\u00a0<\/span><\/b><span><span>\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>In everything we do, we believe in doing right by and for people \u2013 our clients, their customers, our people, our community, and our planet<\/span><span>.\u00a0\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>As an<span>\u00a0<\/span><\/span><\/span><b><span>Inside Sales Representative<\/span><\/b><span><span><span>\u00a0<\/span>on our team, you will:\u00a0\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>- Provide expert assistance to the list of clients and partners using a consultative approach to account management<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Create the business environment for sustained growth on the account<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Develop and maintain the relationship within the account in order to maintain long term visibility of strategy, plans and competitor activity<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Research new sales opportunities within the existing portfolio of accounts<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Prepare commercial and technical service proposals - Focus on driving profitability through proactive management - Execute and achieve sales quota and targets<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Track, manage, and report ongoing activity relative to sales pipeline.<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Timely response and resolution of incoming customer or partner calls<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><b><span>\u00a0<\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><p><b><span>Your qualifications\u00a0<\/span><\/b><span><span>\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>We embrace our<span>\u00a0<\/span><\/span><span>game-changers<\/span><span><span>\u00a0<\/span>with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are<\/span><span>.\u00a0\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><b><span>Concentrix is a great match if you:\u00a0<\/span><\/b><span><span>\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>- Are proficient or bilingual in<span>\u00a0French <\/span><\/span><\/span><span><span>with advanced English<\/span><\/span><br \/><span><span>- Have a solid sales background and<span>\u00a0<\/span><\/span><span>previous<\/span><span><span>\u00a0<\/span>experience in Sales B2B<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Have<span>\u00a0<\/span><\/span><span>strong communication<\/span><span><span>\u00a0<\/span>skills<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Are achievement and goal oriented, motivated and self-starter<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Have<span>\u00a0<\/span><\/span><span>previous<\/span><span><span>\u00a0<\/span>experience working with channel<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Are dynamic and energetic<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><b><span>\u00a0<\/span><\/b><span><span>\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>Don\u2019t<\/span><span><span>\u00a0<\/span>meet every requirement? No worries.<span>\u00a0<\/span><\/span><span>We\u2019re<\/span><span><span>\u00a0<\/span>dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you<span>\u00a0<\/span><\/span><span>don\u2019t<\/span><span><span>\u00a0<\/span>check every box, we still encourage you to apply.<span>\u00a0<\/span><\/span><span>We\u2019ll<\/span><span><span>\u00a0<\/span>do our best to match you with the right job, whether<span>\u00a0<\/span><\/span><span>it\u2019s<\/span><span><span>\u00a0<\/span>this one or another role<\/span><span>.\u00a0\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><b><span>\u00a0<\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><p><b><span>What\u2019s<\/span><span><span>\u00a0<\/span>in it for you\u00a0<\/span><\/b><span><span>\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW.<span>\u00a0<\/span><\/span><span>That\u2019s<\/span><span><span>\u00a0<\/span>why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for our teams, our customers, and YOU<\/span><span>.\u00a0\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>In this role, we offer benefits that help support your unique lifestyle:\u00a0\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>-<span>\u00a0<\/span><\/span><\/span><span><span>Full-time<span>\u00a0<\/span><\/span><\/span><span><span>contract,<span>\u00a0<\/span><\/span><\/span><span><span>39<\/span><\/span><span><span><span>\u00a0<\/span>hours<\/span><span>\/week:<span>\u00a0<\/span><\/span><\/span><span><span>Monday to Friday 09:00 to 18:0<\/span><\/span><span><span>0<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Salary offer: on-target earnings<span>\u00a0<\/span><\/span>21.600 &#43; 7.400 Bonus &#43; medical insurance<\/span><br \/><span><span>- Friends hunting (referral) bonus<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- <\/span><\/span>Great office location in Barcelona with a hybrid working model.<br \/><span><span>- Full paid training about the company and the project you will be working on<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Career development program and specialized courses<\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Opportunities for a career abroad through the International Mobility Program<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><b><span>\u00a0<\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><p><b><span>Experience the best version of you<\/span><span>!\u00a0<\/span><\/b><span><span>\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>At<span>\u00a0<\/span><\/span><\/span><b><span>Concentrix<\/span><\/b><span><span>, we invest in our<span>\u00a0<\/span><\/span><span>game-changers<\/span><span><span>\u00a0<\/span>because we know that when our people thrive, our clients and their customers thrive<\/span><span>.\u00a0\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43;<span>\u00a0<\/span><\/span><span>game-changers<\/span><span><span>\u00a0<\/span>around the globe call Concentrix their \u201cemployer of choice.\u201d\u00a0\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><i><span>\u00a0<\/span><\/i><span>\u00a0<\/span><\/p><\/div><div><p><i><span>Concentrix is an equal opportunity employer\u00a0<\/span><\/i><span><span>\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><i><span>We&#39;re<\/span><span><span>\u00a0<\/span>proudly<span>\u00a0<\/span><\/span><span>united as one<\/span><span><span>\u00a0<\/span>team, one company, globally.<span>\u00a0<\/span><\/span><span>We&#39;re<\/span><span><span>\u00a0<\/span>committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/span><\/i><\/p><p>R1756476<\/p><\/div><div><p><span>\u00a0<\/span><\/p><\/div><p><\/p>\",\"ats_external_id\":\"R1756476\",\"location\":\"Barcelona, Catalu\u00f1a\",\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":\"\",\"salary_currency\":null,\"updated_at\":\"2026-10-12T14:59:02.441+02:00\",\"created_at\":\"2026-08-18T10:04:14.240+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC85ODM?\",\"apply_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC85ODM\/apply?\",\"head_count\":\"300\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"B2B Sales\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"organization_reference_id\":\"WES05\"},\"language\":[],\"location\":{\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"country\":{\"wid\":\"bd34c524a6a04ae6915f5d96fa086199\",\"iso2\":\"ES\",\"iso3\":\"ESP\",\"descriptor\":\"Spain\",\"iso_numeric\":\"724\"},\"postal_code\":\"8020\",\"primary_location\":{\"id\":\"ES-BAR-SELVA-01\",\"wid\":\"e3ece62c945d101d479c643715ac0000\",\"descriptor\":\"ESP Barcelona - 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Das trifft sich gut!<br \/><\/strong>Den Rest bringen wir dir bei. Starte jetzt als <span data-teams=\\\"true\\\"><strong>Vertriebsmitarbeiter (m\/w\/d) in der Kundenr&uuml;ckgewinnung &amp; Sales Beratung<\/strong><\/span>&nbsp;&ndash; auch ohne Erfahrung.<\/p>\\n<p><strong>Das Wichtigste zuerst<\/strong><\/p>\\n<ul>\\n<li>Basis: 13,90 &euro; brutto\/Stunde<\/li>\\n<li>Zuverdienst durch Provision: durchschnittlich 900,00 &euro; brutto\/Monat und mehr<\/li>\\n<li>Start: ab sofort<\/li>\\n<li>Standort: Leipzig<\/li>\\n<li>Servicezeiten: Montag - Freitag 08:00 - 20:00 Uhr, Samstag 09:00 - 18:00 Uhr<\/li>\\n<li>Vollzeit oder Teilzeit &ndash; ab 30 Std.\/Woche<\/li>\\n<li>Inbound &amp; Outbound<\/li>\\n<li>Quereinsteiger willkommen!<\/li>\\n<li>Unterst&uuml;tzung durch moderne KI-Tools<\/li>\\n<li><strong> <\/strong>Unbefristeter Arbeitsvertrag&nbsp;<\/li>\\n<\/ul>\\n<p><strong>Das erwartet dich<br \/><\/strong>Du bist der erste Ansprechpartner bei unterschiedlichen Kundenanfragen, ob telefonisch, per E-Mail oder Chat.<br \/>Immer mit dabei: Unsere KI-Tools, die dir Routineaufgaben abnehmen und dir Zeit verschaffen, denn <strong>KI ist bei uns kein Ersatz &ndash; sondern dein Teamkollege.<\/strong><\/p>\\n<p><strong>Dein Alltag<\/strong><\/p>\\n<ul>\\n<li><strong>Bearbeite Vertragsverl&auml;ngerungen und k&uuml;mmere dich um Kundenr&uuml;ckgewinnung<\/strong><\/li>\\n<li><strong>Biete passende L&ouml;sungen an <\/strong>und sichere dir dadurch die Kundenzufriedenheit<\/li>\\n<li>Berate interessierte Anrufer zu den aktuellen Tarifen und <strong>generiere Neukunden<\/strong><\/li>\\n<li>Sorge f&uuml;r ein\u202f<strong>optimales Kundenerlebnis<\/strong><\/li>\\n<li><strong>Nutze moderne Tools<\/strong>, die dich smarter und besser machen<\/li>\\n<\/ul>\\n<p>Mal ganz leicht. Mal herausfordernd. Aber immer in Bewegung.<\/p>\\n<p><strong>Das sagen unsere Game-Changer<\/strong><br \/><img src=\\\"https:\/\/i.imgur.com\/fMGAdP6.png\\\" alt=\\\"\\\" width=\\\"108\\\" height=\\\"18\\\" \/> &bdquo;Sehr tolle Teamleiter, es wird auf Mitarbeiter eingegangen und Mitarbeiter wertgesch&auml;tzt.&ldquo;<\/p>\\n<p>Bei uns bist du nicht einfach &bdquo;eine Stimme&ldquo;. Du bist Teil eines Teams, das sich gegenseitig unterst&uuml;tzt.<\/p>\\n<p><strong>Das bringst du mit<br \/><\/strong>Du brauchst keinen perfekten Lebenslauf.<br \/>Was z&auml;hlt:<\/p>\\n<ul>\\n<li>Du besitzt <strong>sehr gute Deutschkenntnisse<\/strong>&nbsp;in Wort und Schrift<\/li>\\n<li><span data-teams=\\\"true\\\">Du kommunizierst <strong>wertsch&auml;tzend<\/strong>, auf Augenh&ouml;he und &uuml;berzeugst mit <strong>zielorientierter Gespr&auml;chsf&uuml;hrung<\/strong><\/span><\/li>\\n<li>Du besitzt <strong>Technisches Know-how <\/strong>gepaart mit einer<strong> starken Vertriebsorientierung<\/strong><\/li>\\n<li>Themen der <strong>Telekommunikationsbranche&nbsp;<\/strong>wecken dein Interesse<\/li>\\n<li>Du bist <strong>sicher im Umgang mit einem PC <\/strong>und kennst dich mit Mobilfunk aus<\/li>\\n<li><strong>Neue Tools und Technologien <\/strong>sind genau dein Ding<\/li>\\n<li>Du hast Lust mit unserem Team <strong>am Standort in Leipzig<\/strong>&nbsp;zu arbeiten<\/li>\\n<\/ul>\\n<p>Erfahrung im Kundenservice oder Vertrieb? Super. Aber kein Muss.<\/p>\\n<p><strong>Benefits<br \/><\/strong>Ein Job sollte deinen einzigartigen Lebensstil unterst&uuml;tzen &ndash; und dich weiterbringen.<br \/>Deshalb bekommst du bei uns:<\/p>\\n<ul>\\n<li>Einen&nbsp;<strong>unbefristeten Arbeitsvertrag<\/strong><\/li>\\n<li>Eine Anstellung in\u202f<strong>Voll- oder Teilzeit<\/strong>&nbsp;&ndash; wie es f&uuml;r dich am besten passt<\/li>\\n<li><strong>Bis zu 24 Urlaubstage<\/strong> - mit steigender Betriebszugeh&ouml;rigkeit kommen weitere Tage dazu<\/li>\\n<li>Eine<strong> intensive Einarbeitung<\/strong>, von unseren Trainern &ndash; sie bringen dir alles bei<\/li>\\n<li>Regelm&auml;&szlig;ige&nbsp;Coachings, Fresh-Ups und <strong>Aufbautrainings &ndash; unterst&uuml;tzt durch smarte Technologien<\/strong><\/li>\\n<li><strong>Weiterbildungs- und Karrierem&ouml;glichkeiten<\/strong>&nbsp;und das sogar weltweit<\/li>\\n<li><strong>Kostenlosen Zugang zu LinkedIn Learning<\/strong> &ndash; f&uuml;r dein Wachstum<\/li>\\n<li>Eine finanzielle Absicherung durch eine&nbsp;<strong>betriebliche Altersvorsorge<\/strong><\/li>\\n<li>Eine&nbsp;attraktive Pr&auml;mie von 600&euro;&nbsp;f&uuml;r jeden neuen Mitarbeiter, den du erfolgreich wirbst<\/li>\\n<li>Veranstaltungen wie&nbsp;<strong>Standortfeiern, Spieleabende und Grillevents<\/strong><\/li>\\n<li>Eine Vielzahl an&nbsp;Online-Shopping-Rabatten<\/li>\\n<li>Eine von uns&nbsp;<strong>gef&ouml;rderte Mitgliedschaft bei Wellhub<\/strong> und&nbsp;in ausgew&auml;hlten Fitnessstudios<\/li>\\n<\/ul>\\n<p><strong>Deine Bewerbung<br \/><\/strong>Wenn das alles nach dem perfekten n&auml;chsten Schritt auf deinem Karriereweg klingt, dann m&ouml;chten wir dich kennenlernen.<\/p>\\n<p>So geht&rsquo;s:<\/p>\\n<ol>\\n<li><strong>\\\"Bewerben\\\"-Button klicken<\/strong><\/li>\\n<li><strong>Daten eingeben<\/strong><\/li>\\n<li><strong>Fertig<\/strong><\/li>\\n<\/ol>\\n<p>Wir melden uns in der Regel innerhalb von 4 Werktagen bei dir.<strong>&nbsp;<\/strong><\/p>\\n<p><strong>Du hast noch Fragen? <\/strong>Unser virtueller Assistenten \\\"Dot\\\" steht dir per WhatsApp unter 01525 7294145 oder &uuml;ber den Facebook-Messenger rund um die Uhr zur Verf&uuml;gung.<\/p>\\n<p><strong>Hier arbeitet unser Team<br \/><\/strong>Concentrix Management Holding B.V &amp; Co. 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The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. \\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p><b>Lead Databricks Consultant - Strategic Solution Architecture\u00a0 <\/b><\/p><br \/><p><b>Key responsibilities\u00a0<\/b><\/p><br \/><p><b>Presales and solutioning\u00a0<\/b><\/p><ul><li>Partner with sales and account teams to run discovery sessions, understand customer\u00a0objectives, and\u00a0identify\u00a0high value\u00a0Databricks use cases.\u00a0<\/li><\/ul><ul><li>Shape solution visions and reference architectures for data, analytics, and AI platforms built on Databricks and cloud services (Azure, AWS, or GCP).\u00a0<\/li><\/ul><ul><li>Develop proposals and statements of work, including scope, phases, estimates, risks, and assumptions for Databricks engagements.\u00a0<\/li><\/ul><ul><li>Deliver technical presentations, whiteboard sessions, and demos that clearly communicate Databricks capabilities and business value to diverse audiences.\u00a0<\/li><\/ul><ul><li>Address technical objections, guide architecture discussions, and build confidence with client architects and executives during the sales cycle.\u00a0<\/li><li>Drive additional revenue by proactively uncovering opportunities to expand business<i> <\/i>within current customer base<\/li><\/ul><br \/><p><b>Architecture and delivery leadership\u00a0<\/b><\/p><ul><li>Lead the design and implementation of secure, scalable Databricks Lakehouse architectures, including Delta Lake, Unity Catalog, and integration with upstream and downstream systems.\u00a0<\/li><li>Pro-actively define offerings, IP and associated collateral that will resonate with both new\/existing customers and help close new business<\/li><\/ul><ul><li>Oversee the\u00a0build\u00a0of batch and streaming data pipelines, notebooks, and Databricks SQL assets using Spark, Python, and SQL, following medallion and other\u00a0best practice\u00a0patterns.\u00a0<\/li><\/ul><ul><li>Define and enforce engineering standards, including code quality, testing, CI\/CD, observability, and operational readiness for Databricks workloads.\u00a0<\/li><\/ul><ul><li>Collaborate with project managers and client stakeholders to plan releases, manage dependencies, mitigate risks, and ensure\u00a0on time,\u00a0on budget\u00a0delivery.\u00a0<\/li><\/ul><ul><li>Provide\u00a0hands on\u00a0technical leadership to data engineers and analysts, reviewing designs and code, and unblocking complex technical issues.\u00a0<\/li><\/ul><br \/><p><b>Governance, operations, and adoption\u00a0<\/b><\/p><ul><li>Implement data governance and security practices using Unity Catalog and related tools, including access control, lineage, and\u00a0compliance aligned\u00a0policies.\u00a0<\/li><\/ul><ul><li>Optimize\u00a0performance, reliability, and cost of Databricks workloads through cluster tuning, storage strategies, and monitoring.\u00a0<\/li><\/ul><ul><li>Drive change management and enablement by creating documentation, runbooks, and training materials, and\u00a0facilitating\u00a0knowledge transfer to client teams.\u00a0<\/li><\/ul><ul><li>Support production\u00a0go lives\u00a0and\u00a0post olive\u00a0stabilization, ensuring robust handover to client operations or managed services teams.\u00a0<\/li><\/ul><ul><li>Work with specialty sales team and COE Lead to create a plan to engage with and add net new customers to existing portfolio<\/li><\/ul><br \/><p><b>Required qualifications\u00a0<\/b><\/p><ul><li><b>Databricks Certified Solutions Architect Champion:<\/b> A must for this role.<\/li><li>Excellent communication, stakeholder management, and presentation skills, with the ability to influence technical and nontechnical audiences.\u00a0<\/li><li>Demonstrated ability to run workshops, gather requirements, and translate business needs into technical designs and phased roadmaps.\u00a0<\/li><\/ul><ul><li>Proven experience leading\u00a0client facing\u00a0data or analytics projects in a consulting, professional services, or similar environment.\u00a0<\/li><\/ul><ul><li>Extensive\u00a0hands-on\u00a0experience designing and delivering data platforms and pipelines on Databricks, including Delta Lake, Jobs\/Workflows, and Databricks SQL.\u00a0<\/li><\/ul><ul><li>Strong programming skills in at least two of: Python,\u00a0PySpark, and SQL, with\u00a0demonstrated\u00a0ability to build\u00a0performant\u00a0batch and streaming solutions.\u00a0<\/li><\/ul><ul><li>Solid understanding of cloud services (Azure,\u00a0AWS,\u00a0or GCP) relevant to Databricks deployments, such as storage, networking, identity, and DevOps tooling.\u00a0<\/li><\/ul><ul><li>Experience implementing data governance, security, and access control in Lakehouse or data platform environments using Unity Catalog or similar tools.\u00a0<\/li><\/ul><br \/><p><b>Preferred qualifications\u00a0<\/b><\/p><ul><li>Experience with largescale data platform migrations or modernizations (e.g., from legacy ETL\/warehouse tools to Databricks).<\/li><\/ul><br \/><p>The base salary for this position is CAD $164,000 -$213,000, plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program, 401(k) retirement plan, paid time off and holidays and paid learning days.<\/p><br \/><p>The deadline to apply for this position is: 10\/26\/2026. This position is for an existing, immediate vacancy. We are currently seeking to fill this role with an individual who can start as soon as possible.<\/p><p>\u00a0<\/p><p>As part of the hiring process, candidates may be required to undergo background screening and identity verification, where permitted by applicable law and consistent with the requirements of the role.\u00a0 Certain verification processes used by the Company or its service providers may involve technologies that rely on biometric identifiers or biometric information, where permitted by law.\u00a0 If biometric identifiers or biometric information are collected, used, or stored, the Company will provide the legally required disclosures and obtain any required written consent prior to such collection, and will handle such information in accordance with applicable biometric privacy laws and Company policies.<\/p><br \/><p>#concentrix<\/p><p>#WAH<\/p><p>#LI-Remote<\/p><p><br \/><br \/><\/p><p><b>Physical and Mental Requirements:\u00a0<br \/><\/b><br \/>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p><p><br \/><b>Equal Opportunity Statement:<\/b><\/p><p><\/p><p>Concentrix is committed to equal employment opportunity and does not discriminate on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity or expression, age, marital or family status, disability, or any other category protected by provincial human rights legislation.<\/p><p><\/p><p><b>Reasonable Accommodation Statement:<\/b><\/p><p><\/p><p>Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.\u00a0If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <a target=\\\"_blank\\\" href=\\\"mailto:app.acco@concentrix.com\\\"><span style=\\\"color:#007380\\\"><u>app.acco@concentrix.com<\/u><\/span><\/a>.\u00a0 All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/p><p><\/p><p><b>Artificial Intelligence (AI):<\/b><\/p><p><\/p><p><span style=\\\"color:#000000\\\">As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/span><\/p><p><\/p><p><b>Work Authorization:<\/b><\/p><p><\/p><p>Only qualified applicants who are legally authorized to work in Canada will be considered. 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The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. \\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nIn our Information Technology and Global Security team, you will deliver the latest technology infrastructure, transformative software solutions and industry-leading global security for our staff and clients. You will work with the best in the world to design, implement and strategize IT, security, application development, innovation, and solutions in today\u2019s hyperconnected world. You will be part of the technology team that is core to our vision of develop, build and run the future of Integrated Services.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nWe embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. 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Ability to achieve positive &amp; successful results for Information Security Risk Management activity, apprising the leadership about the specific risks from their vertical, through direct interaction and tactical influence over stakeholders.<\/p><p><\/p><p>Responsibilities:<\/p><ul><li>\u2022 Drive Information Security Risk Management activity globally for all the business engagements and third parties<\/li><li>\u2022 Maintain and Improve the risk management frameworks at Concentrix<\/li><li>\u2022 Work with business teams and support teams to drive Risk Assessments for their respective spans including third parties<\/li><li>\u2022 Deliver training to teams on Risk Management<\/li><li>\u2022 Interpret the business contractual requirements (Technology &amp; Information Security) to align Risk Management program<\/li><li>\u2022 Develop the documents as required or guiding the team responsible in development of the required documentation<\/li><li>\u2022 Support and manage Internal and External risks<\/li><li>\u2022 Handle and respond to client audits, reviews and assessments through time-bound and committed methodology<\/li><li>\u2022 Communicate effectively the risks, vulnerabilities, threats and findings of the assessments and reviews to senior management and relevant stakeholders and co-ordinate and govern the closure, as required.<\/li><li>Complete all assigned, mandatory training within the timeframe provided<\/li><li>Conduct and\/or participate in regularly scheduled 1:1 meetings with direct manager and\/or direct reports\u00a0<\/li><\/ul><p><\/p><p>Accountability:<\/p><p>Accountable for Location level activities:<\/p><p>\u2022 Drive Information Security Risk Management activity globally for all the business engagements and third parties<\/p><p>\u2022 Maintain and Improve the risk management frameworks at Concentrix<\/p><p>\u2022 Work with business teams and support teams to drive Risk Assessments for their respective spans including third parties<\/p><p>\u2022 Deliver training to teams on Risk Management<\/p><p>\u2022 Interpret the business contractual requirements (Technology &amp; Information Security) to align Risk Management program<\/p><p>\u2022 Develop the documents as required or guiding the team responsible in development of the required documentation<\/p><p>\u2022 Support and manage Internal and External risks<\/p><p>\u2022 Handle and respond to client audits, reviews and assessments through time-bound and committed methodology<\/p><p>\u2022 Communicate effectively the risks, vulnerabilities, threats and findings of the assessments and reviews to senior management and relevant stakeholders and co-ordinate and govern the closure, as required<\/p><p><\/p><p>Qualifications:<\/p><p>Educational Requirements<\/p><p>Bachelor\u2019s Degree (preferred)<\/p><p><\/p><p>Required Certifications:<\/p><p>Bonus points for Professional Security and \/ or Privacy credentials \/ certifications like CISSP, CISA, CRISC, CISM, HCISPP, CIPP\/IT, etc.<\/p>\",\"ats_external_id\":\"R1755264\",\"location\":\"Angeles City, Pampanga\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-12T20:42:33.777+08:00\",\"created_at\":\"2026-08-18T00:04:27.134+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNDEzNg?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Angeles-City---Clark-2\/Associate-Specialist--Governance--Risk-and-Compliance_R1755264\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Governance \/ Risk and Compliance\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"b67da9176e3d1063315edce36dd07e4b\",\"descriptor\":\"Concentrix CVG Philippines, Inc.\",\"reference_id\":\"YPH08\",\"organization_reference_id\":\"YPH08\"},\"language\":[],\"location\":{\"city\":\"Angeles City\",\"state\":\"Pampanga\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"2009\",\"primary_location\":{\"id\":\"PH-ANG-CLARK-Y0\",\"wid\":\"d077af071d7c107b0aa6852df0b8fb78\",\"descriptor\":\"PHL Angeles City - 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This role emphasizes implementing critical activity and ensuring business continuity, site safety and compliance to all regulatory requirement.\",\"long_description\":\"<p><\/p><ul><li>Supervise the maintenance, repair, and upkeep of facilities, equipment, utilities and stakeholders to ensure smooth day-to-day operation.<\/li><li>Plan, schedule and monitor preventive and corrective maintenance activities to eliminate\/minimize downtime and extend asset life. Knowledge in creating and implementing 52 week calendar<\/li><li>Implement renovation projects, facility improvement, inspection and maintenance program.<\/li><li>Implement and oversee maintenance services involving electrical, mechanical, auxiliary, plumbing, carpentry, masonry, and general building repair.<\/li><li>Manage and coordinate external contractors and vendors for maintenance services, capital projects, and material procurement.<\/li><li>Ensure compliance with building codes, occupational health and safety regulations, environment standards and company policies.<\/li><li>Monitor maintenance budget, control operating cost and recommend cost-efficient solutions for facility management<\/li><li>Lead initiative to improve energy efficiency, waste reduction, workplace safety and operational effectiveness.<\/li><li>Supervise, coach and develop maintenance staff (technician and housekeeping) to ensure quality workmanship, productivity and adherence to safety standard.<\/li><li>Respond promptly to facility-related issues and implement corrective actions to minimize operational disruption.<\/li><li>Responsible for maintaining the infrastructure and equipment of the site<\/li><li>Implement Preventive and corrective maintenance of critical equipment<\/li><li>Analyze and create processes for technical team<\/li><li>Coordinate with building property management<\/li><li>Helpdesk monitoring<\/li><li>Conduct day to day audit to ensure site is always visit\/audit ready<\/li><\/ul>\",\"ats_external_id\":\"R1754811\",\"location\":\"Quezon City, National Capital Region\",\"job_type\":\"full_time\",\"salary\":\"22256.2\",\"salary_type\":\"monthly\",\"salary_currency\":\"PHP\",\"updated_at\":\"2026-10-14T16:05:49.618+08:00\",\"created_at\":\"2026-08-17T18:07:51.002+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNDA5OQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City---Spark-Place-5th-Flr\/Associate--Facilities_R1754811\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Facility Management\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"b67da9176e3d1063315edce36dd07e4b\",\"descriptor\":\"Concentrix CVG Philippines, Inc.\",\"reference_id\":\"YPH08\",\"organization_reference_id\":\"YPH08\"},\"location\":{\"city\":\"Quezon City\",\"state\":\"National Capital Region\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"1121\",\"primary_location\":{\"id\":\"PH-CUB-SPARK-06\",\"wid\":\"740544c0a47f013df9537a8e1f11c362\",\"descriptor\":\"PHL Quezon City - 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Remote (24\/7)\",\"street\":null,\"address\":null,\"city\":\"Remote\",\"state\":null,\"postal_code\":null,\"region\":\"Remote\",\"country\":\"Romania\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<div class=\\\"jobs-show-main-description__section\\\">\\n<p class=\\\"mb-4 last:mb-0\\\" dir=\\\"ltr\\\"><strong><strong class=\\\"font-bold\\\">Experience the power of a game-changing career<\/strong><\/strong>&nbsp;<\/p>\\n<p class=\\\"mb-4 last:mb-0\\\" dir=\\\"ltr\\\">Are you looking for what&rsquo;s next? We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.&nbsp;&nbsp;<\/p>\\n<p class=\\\"mb-4 last:mb-0\\\" dir=\\\"ltr\\\">If you&rsquo;re looking to grow and be inspired, as a<em><em class=\\\"italic\\\"> <\/em><\/em><em><strong><strong class=\\\"font-bold italic\\\">Customer Support with Hungarian and English - Remote (24\/7)<\/strong><\/strong><\/em><strong><strong class=\\\"font-bold\\\">, <\/strong><\/strong>you will be part of our team of game-changers who are powering the brands of the future in tech, finance, travel, fashion, healthcare, and more.&nbsp;<\/p>\\n<p class=\\\"mb-4 last:mb-0\\\">&nbsp;<\/p>\\n<p class=\\\"mb-4 last:mb-0\\\" dir=\\\"ltr\\\"><strong><strong class=\\\"font-bold\\\">Career growth and personal development<\/strong><\/strong>&nbsp;<\/p>\\n<p class=\\\"mb-4 last:mb-0\\\" dir=\\\"ltr\\\">We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed. At Concentrix, there&rsquo;s a real career and personal growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.&nbsp;<\/p>\\n<p class=\\\"mb-4 last:mb-0\\\">&nbsp;<\/p>\\n<p class=\\\"mb-4 last:mb-0\\\" dir=\\\"ltr\\\"><strong><strong class=\\\"font-bold\\\">What&nbsp;you&nbsp;will&nbsp;do&nbsp;in&nbsp;this&nbsp;role<\/strong><\/strong><\/p>\\n<p class=\\\"mb-4 last:mb-0\\\" dir=\\\"ltr\\\">As&nbsp;a<strong><strong class=\\\"font-bold\\\"> <\/strong><\/strong><em><strong><strong class=\\\"font-bold italic\\\">Customer Support on<\/strong><\/strong><\/em>&nbsp;on&nbsp;our&nbsp;team,&nbsp;you&nbsp;will:<\/p>\\n<ul class=\\\"list-disc mb-4 last:mb-0 ml-3.5 ps-0\\\">\\n<li class=\\\"ml-3.5 pl-2 ps-1\\\" value=\\\"1\\\">Offer support in regards with the products and services available on the client s platform<\/li>\\n<li class=\\\"ml-3.5 pl-2 ps-1\\\" value=\\\"2\\\">Perform multichanels support with the following:<em><strong><strong class=\\\"font-bold italic\\\"> Inbound Calls, Outbound Calls, Email &amp; Ticketing System<\/strong><\/strong><\/em><em><em class=\\\"italic\\\"> &ndash; Handling inquiries, complaints, off-line activities and follow-ups;<\/em><\/em><em><strong><strong class=\\\"font-bold italic\\\"> Chat<\/strong><\/strong><\/em><em><em class=\\\"italic\\\"> &ndash; Assisting customers in real-time via digital platforms;<\/em><\/em><em><strong><strong class=\\\"font-bold italic\\\"> Social Media Support<\/strong><\/strong><\/em><em><em class=\\\"italic\\\"> &ndash; Managing customer interactions on other platforms like Facebook, X, Instagram etc<\/em><\/em><\/li>\\n<\/ul>\\n<p class=\\\"mb-4 last:mb-0\\\">&nbsp;<\/p>\\n<p class=\\\"mb-4 last:mb-0\\\" dir=\\\"ltr\\\"><strong><strong class=\\\"font-bold\\\">Your&nbsp;qualifications&nbsp;<\/strong><\/strong><\/p>\\n<p class=\\\"mb-4 last:mb-0\\\" dir=\\\"ltr\\\">Concentrix&nbsp;is&nbsp;a&nbsp;great&nbsp;match&nbsp;if&nbsp;you:<\/p>\\n<ul class=\\\"list-disc mb-4 last:mb-0 ml-3.5 ps-0\\\">\\n<li class=\\\"ml-3.5 pl-2 ps-1\\\" value=\\\"1\\\">Are proficient in&nbsp;<strong><strong class=\\\"font-bold\\\">Hungarian&nbsp;(advanced\/ native) <\/strong><\/strong><span class=\\\"font-bold\\\">and<\/span><strong><strong class=\\\"font-bold\\\"> English&nbsp;(medium)<\/strong><\/strong><\/li>\\n<li class=\\\"ml-3.5 pl-2 ps-1\\\" value=\\\"2\\\">Ability&nbsp;to&nbsp;<strong><strong class=\\\"font-bold\\\">manage&nbsp;multiple&nbsp;tasks&nbsp;<\/strong><\/strong>in&nbsp;a&nbsp;fast-paced&nbsp;environment<\/li>\\n<li class=\\\"ml-3.5 pl-2 ps-1\\\" value=\\\"3\\\">Are&nbsp;proactive,&nbsp;self-motivated,&nbsp;and&nbsp;solution-oriented<\/li>\\n<li class=\\\"ml-3.5 pl-2 ps-1\\\" value=\\\"4\\\">Have<strong> knowledge about banking sector<\/strong><\/li>\\n<li class=\\\"ml-3.5 pl-2 ps-1\\\" value=\\\"5\\\">Have <strong>computer literacy skills<\/strong><\/li>\\n<li class=\\\"ml-3.5 pl-2 ps-1\\\" value=\\\"6\\\">Have<strong> selling \/upselling skills<\/strong><\/li>\\n<li class=\\\"ml-3.5 pl-2 ps-1\\\" value=\\\"7\\\">Have availability to<strong> work in a 24\/ 7 (rotational shifts)<\/strong><\/li>\\n<li class=\\\"ml-3.5 pl-2 ps-1\\\" value=\\\"8\\\">Have <strong>availability to travel abroad to our client office for the first week of training (expenses covered by the company)<\/strong><\/li>\\n<\/ul>\\n<p class=\\\"mb-4 last:mb-0\\\">&nbsp;<\/p>\\n<p class=\\\"mb-4 last:mb-0\\\" dir=\\\"ltr\\\"><strong><strong class=\\\"font-bold\\\">What&rsquo;s in it for you<\/strong><\/strong>&nbsp;<\/p>\\n<p class=\\\"mb-4 last:mb-0\\\" dir=\\\"ltr\\\">In this role, we offer benefits that help you support your unique lifestyle:&nbsp;<\/p>\\n<ul class=\\\"list-disc mb-4 last:mb-0 ml-3.5 ps-0\\\">\\n<li class=\\\"ml-3.5 pl-2 ps-1\\\" value=\\\"1\\\">Full-time indefinite contract&nbsp;<\/li>\\n<li class=\\\"ml-3.5 pl-2 ps-1\\\" value=\\\"2\\\">Performance bonus&nbsp;<\/li>\\n<li class=\\\"ml-3.5 pl-2 ps-1\\\" value=\\\"3\\\">The option to choose from a board range of flexible benefits through MY Benefit Platform&nbsp;&nbsp;&nbsp;<\/li>\\n<li class=\\\"ml-3.5 pl-2 ps-1\\\" value=\\\"4\\\">Medical Subscription&nbsp;<\/li>\\n<li class=\\\"ml-3.5 pl-2 ps-1\\\" value=\\\"5\\\">Bring-a-friend (referral) bonus opportunities&nbsp;<\/li>\\n<li class=\\\"ml-3.5 pl-2 ps-1\\\" value=\\\"6\\\">Full paid training on the company and the project you'll be working on&nbsp;<\/li>\\n<li class=\\\"ml-3.5 pl-2 ps-1\\\" value=\\\"7\\\">Career development programs, specialized courses, and language classes&nbsp;&nbsp;<\/li>\\n<\/ul>\\n<p class=\\\"mb-4 last:mb-0\\\">&nbsp;<\/p>\\n<p class=\\\"mb-4 last:mb-0\\\" dir=\\\"ltr\\\"><strong><strong class=\\\"font-bold\\\">Experience the best version of you!<\/strong><\/strong>&nbsp;<\/p>\\n<p class=\\\"mb-4 last:mb-0\\\" dir=\\\"ltr\\\">If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;&nbsp;&nbsp;<\/p>\\n<p class=\\\"mb-4 last:mb-0\\\">&nbsp;&nbsp;<\/p>\\n<p class=\\\"mb-4 last:mb-0\\\" dir=\\\"ltr\\\"><strong><strong class=\\\"font-bold\\\">Concentrix is an equal opportunity employer&nbsp;<\/strong><\/strong>&nbsp;<\/p>\\n<p class=\\\"mb-4 last:mb-0\\\" dir=\\\"ltr\\\"><em><em class=\\\"italic\\\">We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em><\/em>&nbsp;<\/p>\\n<p class=\\\"mb-4 last:mb-0\\\">&nbsp;<\/p>\\n<p class=\\\"mb-4 last:mb-0\\\" dir=\\\"ltr\\\"><strong><strong class=\\\"font-bold\\\">Eligibility to work<\/strong><\/strong>&nbsp;<\/p>\\n<p class=\\\"mb-4 last:mb-0\\\" dir=\\\"ltr\\\">In accordance with Romania&rsquo;s law, only applicants who are legally authorized to work in Romania will be considered for this position.\u202f<\/p>\\n<\/div>\",\"ats_external_id\":\"RO-405\",\"location\":\"Remote, Remote\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-19T02:59:04.111+03:00\",\"created_at\":\"2026-08-17T16:28:11.991+03:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-romania.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80MDU?\",\"apply_url\":\"https:\/\/concentrix-romania.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80MDU\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-romania\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"2\",\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":\"1\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"1146\",\"campaign_id\":\"24088\",\"campaign_title\":\"Sr. Technical, IT Operations (TCF) R1753764\",\"campaign_type\":\"job_application\",\"job_title\":\"CCaaS Support Engineer\",\"street\":\"PHL Work-at-Home\",\"address\":\"PHL Work-at-Home\",\"city\":\"PHL\",\"state\":\"Abra\",\"postal_code\":\"2800\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. \\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures\",\"long_description\":\"<div>We are seeking a skilled CCaaS<span>\u00a0<\/span><span>Support<\/span><span>\u00a0<\/span>Engineer with experience in Genesys<span>\u00a0<\/span><span>Cloud<\/span>, Amazon Connect, and\/or any other Contact Center as a Service (CCaaS) platforms. The ideal candidate will have hands-on experience providing Level 1 and Level 2<span>\u00a0<\/span><span>support<\/span>, including managing Interactive Voice Response (IVR) systems, call flows \/ routing and managing MAC requests. This role requires a proactive<span>\u00a0<\/span><span>problem<\/span><span>\u00a0<\/span>solver with a good understanding of contact center technologies and a passion for delivering exceptional technical<span>\u00a0<\/span><span>support<\/span><span>\u00a0<\/span>to customers.<br \/>\u00a0<\/div><div><b>Please Note:<\/b><span>\u00a0<\/span>This position requires an Australian Citizen due to customer requirements. Additionally, the role may involve being on-call to<span>\u00a0<\/span><span>support<\/span><span>\u00a0<\/span>24x7 customer operations.<br \/>\u00a0<\/div><div><b>Key Responsibilities:<\/b><\/div><ul><li><b>Technical<span>\u00a0<\/span><\/b><span><b>Support<\/b><\/span><b>:<\/b><span>\u00a0<\/span>Provide Level 1 and Level 2<span>\u00a0<\/span><span>support<\/span><span>\u00a0<\/span>for Genesys<span>\u00a0<\/span><span>Cloud<\/span>, Amazon Connect, and other CCaaS platforms, ensuring rapid resolution of technical issues to minimize downtime.<\/li><li><b>Incident Management:<\/b><span>\u00a0<\/span>Monitor, triage, and resolve incidents related to CCaaS platforms, IVR systems, and core routing, following established protocols and ensuring compliance with SLAs.<\/li><li><b>IVR and Routing Configuration:<\/b><span>\u00a0<\/span>Implement, maintain, and troubleshoot IVR configurations and core routing rules to ensure optimal call flow and customer experience.<\/li><li><b>System Monitoring:<\/b><span>\u00a0<\/span>Continuously monitor system performance and health, proactively identifying potential issues and addressing them before they impact operations.<\/li><li><span><b>Issue<\/b><\/span><b><span>\u00a0<\/span>Escalation:<\/b><span>\u00a0<\/span>Collaborate with internal teams and external vendors to escalate and resolve complex technical issues, ensuring clear communication and status updates.<\/li><li><b>Documentation:<\/b><span>\u00a0<\/span>Maintain accurate and detailed documentation of incidents, solutions, and configurations to build a comprehensive knowledge base for future reference.<\/li><li><b>Continuous Improvement:<\/b><span>\u00a0<\/span>Identify areas for process and system improvement, providing recommendations to enhance efficiency, performance, and customer satisfaction.<\/li><li><b>Collaboration:<\/b><span>\u00a0<\/span>Work closely with cross-functional teams, including network engineers, software developers, and operations teams, to ensure seamless operation and integration of CCaaS platforms.<\/li><li><b>User Training and<span>\u00a0<\/span><\/b><span><b>Support<\/b><\/span><b>:<\/b><span>\u00a0<\/span>Assist end-users with platform-related queries, provide training on system functionalities, and ensure users are equipped to leverage the full potential of the CCaaS platforms.<\/li><\/ul><div><\/div><div><b>Qualifications:<\/b><\/div><ul><li><b>Experience:<\/b><span>\u00a0<\/span>Minimum of 2&#43; years of experience in a technical<span>\u00a0<\/span><span>support<\/span><span>\u00a0<\/span>role with a focus on contact center technologies, including Genesys<span>\u00a0<\/span><span>Cloud<\/span><span>\u00a0<\/span>and\/or Amazon Connect.<\/li><li><b>Technical Expertise:<\/b><span>\u00a0<\/span>Strong hands-on experience with CCaaS platforms, IVR systems, core routing, and call flow configurations. Including other Customer Experience (CX) digital solutions, Voice and Chatbots and Conversational AI.\u00a0 Knowledge of scripting languages and APIs for integrations is a plus.\u00a0<\/li><li><span><b>Problem<\/b><\/span><b>-Solving Skills:<\/b><span>\u00a0<\/span>Excellent analytical and troubleshooting skills, with the ability to quickly identify and resolve complex technical issues.<\/li><li><b>Communication:<\/b><span>\u00a0<\/span>Strong verbal and written communication skills, with the ability to explain technical concepts to non-technical users and collaborate effectively with technical teams.<\/li><li><b>Customer Focus:<\/b><span>\u00a0<\/span>Dedicated to delivering exceptional<span>\u00a0<\/span><span>support<\/span><span>\u00a0<\/span>and ensuring a seamless customer experience through proactive<span>\u00a0<\/span><span>issue<\/span><span>\u00a0<\/span>management and resolution.<\/li><li><b>Certifications:<\/b><span>\u00a0<\/span>Relevant certifications in Genesys<span>\u00a0<\/span><span>Cloud<\/span>, Amazon Connect, or other CCaaS platforms are highly desirable.<\/li><li><b>Team Player:<\/b><span>\u00a0<\/span>Ability to work independently as well as part of a team, with a strong commitment to collaboration and continuous learning.<\/li><\/ul><div><\/div><div><b>Preferred Qualifications:<\/b><\/div><ul><li>Experience with other CCaaS platforms and related technologies.<\/li><li>Knowledge of contact center operations and best practices.<\/li><li>Familiarity with ITIL processes and service management tools (e.g Atlassian)<\/li><\/ul><div><\/div><div><b>Why Join Us?<\/b><br \/>At Concentrix, you will join a dynamic team committed to delivering world-class customer experiences through cutting-edge contact center technologies. 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Erliza Amante (102505217)\"},{\"id\":\"102153781\",\"wid\":\"05f72d845a261006315ccd2855900000\",\"descriptor\":\"Renalyn Magat-Portillo (102153781)\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JT0366\",\"wid\":\"4326e69351e01010b797e8ad6fe20000\",\"descriptor\":\"Sr. Technical, IT Operations (TCF)\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-390063\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Work-at-Home\/CCaaS-Support-Engineer_R1753764-1\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Work-at-Home\/CCaaS-Support-Engineer_R1753764-1\/apply\",\"job_requisition_id\":\"R1753764\"}],\"organizations\":[{\"wid\":\"586f640c404801e13136b6a45022e44f\",\"descriptor\":\"W0ZEVU Tsau Non Client Direct\",\"reference_id\":\"W0ZEVU\",\"custom_reference_id\":\"W0ZEVU\"},{\"wid\":\"24d8a45902a30133a8e2a32e6815ff67\",\"descriptor\":\"5918 - Other - TSAUDIR\",\"reference_id\":\"TSAUDIR\",\"custom_reference_id\":\"TSAUDIR\"}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"wid\":\"9f637644014c01a5da6bfc7c300a118f\",\"address\":\"jonas.katzellenbourg@concentrix.com\"},\"last_name\":\"Katzellenbourg\",\"first_name\":\"Jonas\"},\"category_groups\":[{\"id\":\"CF Information Technology Group\",\"wid\":\"0227dc387a09016bad567901ec6584db\",\"descriptor\":\"Information Technology Group\"}],\"job_requisition\":{\"id\":\"R1753764\",\"wid\":\"e5184f9ce06210349ba83cb4eae90000\",\"descriptor\":\"R1753764 CCaaS Support Engineer (Open)\"},\"recruiter_group\":[{\"email\":{\"wid\":\"3c769227c4ec1044935e61beb4740003\",\"address\":\"maerliza.amante@concentrix.com\"},\"last_name\":\"Amante\",\"first_name\":\"Ma. Erliza\"},{\"email\":{\"wid\":\"80715cc1b0bb10064cc8655e5f6b0001\",\"address\":\"renalyn.magat@concentrix.com\"},\"last_name\":\"Magat-Portillo\",\"first_name\":\"Renalyn\"}],\"requisition_type\":null,\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_T8\",\"wid\":\"c8e0e0a8af1d10107675404adcde0000\",\"descriptor\":\"Grade T8\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":null,\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"1800\",\"campaign_id\":\"1220\",\"campaign_title\":\"Conseillers Clients (H\/F) R\u00e9gleur Sinistre Automobile - Fran\u00e7ais Courant\",\"campaign_type\":\"job_application\",\"job_title\":\"Conseillers Clients (H\/F) R\u00e9gleur Sinistre Automobile - Fran\u00e7ais Courant\",\"street\":null,\"address\":null,\"city\":\"Casablanca\",\"state\":\"Casablanca-Settat\",\"postal_code\":null,\"region\":\"Casablanca\",\"country\":\"Morocco\",\"short_description\":\"Rejoignez l\u2019\u00e9quipe Concentrix d\u00e8s aujourd\u2019hui.\",\"long_description\":\"<p><strong>Qui sommes-nous ?<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p><em>Concentrix est une entreprise internationale implant&eacute;e dans plus de 70 pays. Sp&eacute;cialistes de l'am&eacute;lioration de l'exp&eacute;rience client et de l'optimisation des processus m&eacute;tiers, nous aidons les entreprises &agrave; se transformer et atteindre l'excellence, dans un environnement inclusif, collaboratif et innovant.<\/em><\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Votre mission en tant que Conseiller Client&egrave;le<\/strong><\/p>\\n<p>Votre r&ocirc;le principal sera d&rsquo;&ecirc;tre l&rsquo;interlocuteur privil&eacute;gi&eacute; de nos clients. Vous aurez pour missions de :<\/p>\\n<ul>\\n<li class=\\\"Z1qcYe\\\" data-sfc-cp=\\\"\\\" data-sfc-root=\\\"ep\\\" data-hveid=\\\"CAEIBhAB\\\" data-sae=\\\"\\\" data-complete=\\\"true\\\" data-copy-service-computed-style=\\\"font-family: &quot;Google Sans&quot;, Arial, sans-serif; font-size: 16px; font-weight: 400; margin: 0px 0px 12px; text-decoration: none; border-bottom: 0px rgb(10, 10, 10);\\\"><span class=\\\"iNqyIf\\\" data-sfc-cp=\\\"\\\" data-sfc-root=\\\"ep\\\" data-complete=\\\"true\\\" data-copy-service-computed-style=\\\"font-family: &quot;Google Sans&quot;, Arial, sans-serif; font-size: 16px; font-weight: 400; margin: 0px; text-decoration: none; border-bottom: 0px rgb(10, 10, 10);\\\">Prendre en charge les d&eacute;clarations de sinistres automobiles des assur&eacute;s.<!--TgQPHd|||[]--><\/span><!--TgQPHd|||[]--><\/li>\\n<li class=\\\"Z1qcYe\\\" data-sfc-cp=\\\"\\\" data-sfc-root=\\\"ep\\\" data-hveid=\\\"CAEIBhAC\\\" data-sae=\\\"\\\" data-complete=\\\"true\\\" data-copy-service-computed-style=\\\"font-family: &quot;Google Sans&quot;, Arial, sans-serif; font-size: 16px; font-weight: 400; margin: 0px 0px 12px; text-decoration: none; border-bottom: 0px rgb(10, 10, 10);\\\"><span class=\\\"iNqyIf\\\" data-sfc-cp=\\\"\\\" data-sfc-root=\\\"ep\\\" data-complete=\\\"true\\\" data-copy-service-computed-style=\\\"font-family: &quot;Google Sans&quot;, Arial, sans-serif; font-size: 16px; font-weight: 400; margin: 0px; text-decoration: none; border-bottom: 0px rgb(10, 10, 10);\\\">Analyser les garanties des contrats pour valider la prise en charge.<!--TgQPHd|||[]--><\/span><!--TgQPHd|||[]--><\/li>\\n<li class=\\\"Z1qcYe\\\" data-sfc-cp=\\\"\\\" data-sfc-root=\\\"ep\\\" data-hveid=\\\"CAEIBhAD\\\" data-sae=\\\"\\\" data-complete=\\\"true\\\" data-copy-service-computed-style=\\\"font-family: &quot;Google Sans&quot;, Arial, sans-serif; font-size: 16px; font-weight: 400; margin: 0px 0px 12px; text-decoration: none; border-bottom: 0px rgb(10, 10, 10);\\\"><span class=\\\"iNqyIf\\\" data-sfc-cp=\\\"\\\" data-sfc-root=\\\"ep\\\" data-complete=\\\"true\\\" data-copy-service-computed-style=\\\"font-family: &quot;Google Sans&quot;, Arial, sans-serif; font-size: 16px; font-weight: 400; margin: 0px; text-decoration: none; border-bottom: 0px rgb(10, 10, 10);\\\">Proc&eacute;der au r&egrave;glement financier des dossiers selon les proc&eacute;dures &eacute;tablies.<!--TgQPHd|||[]--><\/span><!--TgQPHd|||[]--><\/li>\\n<li class=\\\"Z1qcYe\\\" data-sfc-cp=\\\"\\\" data-sfc-root=\\\"ep\\\" data-hveid=\\\"CAEIBhAE\\\" data-sae=\\\"\\\" data-complete=\\\"true\\\" data-copy-service-computed-style=\\\"font-family: &quot;Google Sans&quot;, Arial, sans-serif; font-size: 16px; font-weight: 400; margin: 0px 0px 12px; text-decoration: none; border-bottom: 0px rgb(10, 10, 10);\\\"><span class=\\\"iNqyIf\\\" data-sfc-cp=\\\"\\\" data-sfc-root=\\\"ep\\\" data-complete=\\\"true\\\" data-copy-service-computed-style=\\\"font-family: &quot;Google Sans&quot;, Arial, sans-serif; font-size: 16px; font-weight: 400; margin: 0px; text-decoration: none; border-bottom: 0px rgb(10, 10, 10);\\\">Assurer un accompagnement client de qualit&eacute; tout au long du dossier.<!--TgQPHd|||[]--><\/span><!--TgQPHd|||[]--><\/li>\\n<li class=\\\"Z1qcYe\\\" data-sfc-cp=\\\"\\\" data-sfc-root=\\\"ep\\\" data-hveid=\\\"CAEIBhAF\\\" data-sae=\\\"\\\" data-complete=\\\"true\\\" data-copy-service-computed-style=\\\"font-family: &quot;Google Sans&quot;, Arial, sans-serif; font-size: 16px; font-weight: 400; margin: 0px 0px 12px; text-decoration: none; border-bottom: 0px rgb(10, 10, 10);\\\"><span class=\\\"iNqyIf\\\" data-sfc-cp=\\\"\\\" data-sfc-root=\\\"ep\\\" data-complete=\\\"true\\\" data-copy-service-computed-style=\\\"font-family: &quot;Google Sans&quot;, Arial, sans-serif; font-size: 16px; font-weight: 400; margin: 0px; text-decoration: none; border-bottom: 0px rgb(10, 10, 10);\\\">Collaborer avec les experts pour optimiser les d&eacute;lais de traitement.<\/span><\/li>\\n<\/ul>\\n<p>Par quels moyens ? Des appels entrants, des mails, des courriers et, potentiellement, des interactions via les r&eacute;seaux sociaux. Pas de prospection t&eacute;l&eacute;phonique !<\/p>\\n<p><strong>Ce que nous vous offrons:<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>Chez Concentrix, nous faisons de la valorisation de nos talents une priorit&eacute;. Voici les avantages uniques que nous proposons pour reconna&icirc;tre votre contribution :<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>&middot; R&eacute;mun&eacute;ration et avantages :<\/strong><\/p>\\n<ul>\\n<li class=\\\"ewa-rteLine\\\">Prime de langue pour les profils multilingues<\/li>\\n<li class=\\\"ewa-rteLine\\\">Primes de performance<\/li>\\n<li class=\\\"ewa-rteLine\\\">Prime de r&eacute;gularit&eacute; &agrave; partir du 12 mois<\/li>\\n<li class=\\\"ewa-rteLine\\\">Prime sp&eacute;ciale A&iuml;d El Adha<\/li>\\n<li class=\\\"ewa-rteLine\\\">Horaires flexibles avec possibilit&eacute; de t&eacute;l&eacute;travail apr&egrave;s int&eacute;gration<\/li>\\n<li class=\\\"ewa-rteLine\\\">Acc&egrave;s gratuit &agrave; la salle de sport<\/li>\\n<li class=\\\"ewa-rteLine\\\">Transport assur&eacute;<\/li>\\n<\/ul>\\n<p><strong>&middot; Avantages sociaux :<\/strong><\/p>\\n<ul>\\n<li class=\\\"ewa-rteLine\\\">Assurance sant&eacute; avantageuse + CNSS\/AMO<\/li>\\n<li class=\\\"ewa-rteLine\\\">Retraite compl&eacute;mentaire apr&egrave;s un an<\/li>\\n<\/ul>\\n<p><strong>&middot; Conditions de travail optimales :<\/strong><\/p>\\n<p>o Une formation initiale et continue.<\/p>\\n<p>o Un environnement de travail valorisant la qualit&eacute; de vie au travail.<\/p>\\n<p>o Des perspectives d&rsquo;&eacute;volution professionnelle.<\/p>\\n<p>&nbsp;<\/p>\\n<p><u><strong>Le profil recherch&eacute;:<\/strong><\/u><\/p>\\n<p>Nous recherchons des talents qui poss&egrave;dent :<\/p>\\n<ul>\\n<li class=\\\"Z1qcYe\\\" data-sfc-cp=\\\"\\\" data-sfc-root=\\\"ep\\\" data-hveid=\\\"CAEIBxAB\\\" data-sae=\\\"\\\" data-complete=\\\"true\\\" data-copy-service-computed-style=\\\"font-family: &quot;Google Sans&quot;, Arial, sans-serif; font-size: 16px; font-weight: 400; margin: 0px 0px 12px; text-decoration: none; border-bottom: 0px rgb(10, 10, 10);\\\"><span class=\\\"iNqyIf\\\" data-sfc-cp=\\\"\\\" data-sfc-root=\\\"ep\\\" data-complete=\\\"true\\\" data-copy-service-computed-style=\\\"font-family: &quot;Google Sans&quot;, Arial, sans-serif; font-size: 16px; font-weight: 400; margin: 0px; text-decoration: none; border-bottom: 0px rgb(10, 10, 10);\\\">Ma&icirc;trise parfaite des techniques de gestion des sinistres automobiles.<!--TgQPHd|||[]--><\/span><!--TgQPHd|||[]--><\/li>\\n<li class=\\\"Z1qcYe\\\" data-sfc-cp=\\\"\\\" data-sfc-root=\\\"ep\\\" data-hveid=\\\"CAEIBxAC\\\" data-sae=\\\"\\\" data-complete=\\\"true\\\" data-copy-service-computed-style=\\\"font-family: &quot;Google Sans&quot;, Arial, sans-serif; font-size: 16px; font-weight: 400; margin: 0px 0px 12px; text-decoration: none; border-bottom: 0px rgb(10, 10, 10);\\\"><span class=\\\"iNqyIf\\\" data-sfc-cp=\\\"\\\" data-sfc-root=\\\"ep\\\" data-complete=\\\"true\\\" data-copy-service-computed-style=\\\"font-family: &quot;Google Sans&quot;, Arial, sans-serif; font-size: 16px; font-weight: 400; margin: 0px; text-decoration: none; border-bottom: 0px rgb(10, 10, 10);\\\">Exp&eacute;rience pr&eacute;alable r&eacute;ussie en centre de contact ou compagnie d'assurance.<!--TgQPHd|||[]--><\/span><!--TgQPHd|||[]--><\/li>\\n<li class=\\\"Z1qcYe\\\" data-sfc-cp=\\\"\\\" data-sfc-root=\\\"ep\\\" data-hveid=\\\"CAEIBxAD\\\" data-sae=\\\"\\\" data-complete=\\\"true\\\" data-copy-service-computed-style=\\\"font-family: &quot;Google Sans&quot;, Arial, sans-serif; font-size: 16px; font-weight: 400; margin: 0px 0px 12px; text-decoration: none; border-bottom: 0px rgb(10, 10, 10);\\\"><span class=\\\"iNqyIf\\\" data-sfc-cp=\\\"\\\" data-sfc-root=\\\"ep\\\" data-complete=\\\"true\\\" data-copy-service-computed-style=\\\"font-family: &quot;Google Sans&quot;, Arial, sans-serif; font-size: 16px; font-weight: 400; margin: 0px; text-decoration: none; border-bottom: 0px rgb(10, 10, 10);\\\">Excellente communication orale et &eacute;crite adapt&eacute;e &agrave; la relation client&nbsp;<!--TgQPHd|||[]--><\/span><!--TgQPHd|||[]--><\/li>\\n<li class=\\\"Z1qcYe\\\" data-sfc-cp=\\\"\\\" data-sfc-root=\\\"ep\\\" data-hveid=\\\"CAEIBxAE\\\" data-sae=\\\"\\\" data-complete=\\\"true\\\" data-copy-service-computed-style=\\\"font-family: &quot;Google Sans&quot;, Arial, sans-serif; font-size: 16px; font-weight: 400; margin: 0px 0px 12px; text-decoration: none; border-bottom: 0px rgb(10, 10, 10);\\\"><span class=\\\"iNqyIf\\\" data-sfc-cp=\\\"\\\" data-sfc-root=\\\"ep\\\" data-complete=\\\"true\\\" data-copy-service-computed-style=\\\"font-family: &quot;Google Sans&quot;, Arial, sans-serif; font-size: 16px; font-weight: 400; margin: 0px; text-decoration: none; border-bottom: 0px rgb(10, 10, 10);\\\">Rigueur administrative &eacute;prouv&eacute;e dans le suivi des dossiers techniques.<!--TgQPHd|||[]--><\/span><!--TgQPHd|||[]--><\/li>\\n<li class=\\\"Z1qcYe\\\" data-sfc-cp=\\\"\\\" data-sfc-root=\\\"ep\\\" data-hveid=\\\"CAEIBxAF\\\" data-sae=\\\"\\\" data-complete=\\\"true\\\" data-copy-service-computed-style=\\\"font-family: &quot;Google Sans&quot;, Arial, sans-serif; font-size: 16px; font-weight: 400; margin: 0px 0px 12px; text-decoration: none; border-bottom: 0px rgb(10, 10, 10);\\\"><span class=\\\"iNqyIf\\\" data-sfc-cp=\\\"\\\" data-sfc-root=\\\"ep\\\" data-complete=\\\"true\\\" data-copy-service-computed-style=\\\"font-family: &quot;Google Sans&quot;, Arial, sans-serif; font-size: 16px; font-weight: 400; margin: 0px; text-decoration: none; border-bottom: 0px rgb(10, 10, 10);\\\">Forte orientation r&eacute;sultats pour piloter les indicateurs de performance.<\/span><\/li>\\n<\/ul>\\n<p><strong>Notre processus de recrutement:<\/strong><\/p>\\n<p>1. Pr&eacute;qualification t&eacute;l&eacute;phonique : une premi&egrave;re discussion avec un membre de l'&eacute;quipe recrutement pour valider les pr&eacute;requis du poste.<\/p>\\n<p>En pr&eacute;sentiel :<\/p>\\n<p>2. Pr&eacute;sentation collective, r&eacute;ponse &agrave; vos questions et passations de tests &eacute;crits (fran&ccedil;ais et informatique)<\/p>\\n<p>3. Entretien individuel (30 minutes) : une discussion approfondie avec un membre de notre &eacute;quipe recrutement pour valider vos comp&eacute;tences et aligner vos ambitions avec notre culture.<\/p>\\n<p>&nbsp;<\/p>\\n<p>Pr&ecirc;t(e) &agrave; relever ce d&eacute;fi ? Rejoignez l&rsquo;aventure Concentrix, l&agrave; o&ugrave; innovation et satisfaction client se rencontrent ! \ud83d\ude80<\/p>\",\"ats_external_id\":\"MA-1220\",\"location\":\"Casablanca, Casablanca\",\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":\"\",\"salary_currency\":null,\"updated_at\":\"2026-10-18T01:59:15.273+02:00\",\"created_at\":\"2026-08-17T12:21:35.449+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMjIw?\",\"apply_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMjIw\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"fr\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-france\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"7\",\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"1\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":\"1\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"1801\",\"campaign_id\":\"1219\",\"campaign_title\":\"Conseillers Clients (H\/F) Service Client - Darija-Fran\u00e7ais-Anglais(Copy - 08\/17\/26 12:21:15)\",\"campaign_type\":\"job_application\",\"job_title\":\"Conseillers Clients (H\/F) Service Client - Darija-Fran\u00e7ais-Anglais\",\"street\":null,\"address\":null,\"city\":\"Rabat\",\"state\":\"Rabat-Sal\u00e9-K\u00e9nitra\",\"postal_code\":null,\"region\":\"Rabat\",\"country\":\"Morocco\",\"short_description\":\"Rejoignez l\u2019\u00e9quipe Concentrix d\u00e8s aujourd\u2019hui.\",\"long_description\":\"<p><strong>Qui sommes-nous ?<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p><em>Concentrix est une entreprise internationale implant&eacute;e dans plus de 70 pays. Sp&eacute;cialistes de l'am&eacute;lioration de l'exp&eacute;rience client et de l'optimisation des processus m&eacute;tiers, nous aidons les entreprises &agrave; se transformer et atteindre l'excellence, dans un environnement inclusif, collaboratif et innovant.<\/em><\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Votre mission en tant que Conseiller Client&egrave;le<\/strong><\/p>\\n<p>Votre r&ocirc;le principal sera d&rsquo;&ecirc;tre l&rsquo;interlocuteur privil&eacute;gi&eacute; de nos clients. Vous aurez pour missions de :<\/p>\\n<p>&middot; Accompagner prospects et clients dans la r&eacute;solution de probl&egrave;mes ou pour fournir des renseignements.<\/p>\\n<p>&middot; Contribuer activement &agrave; promouvoir notre image de marque et &agrave; d&eacute;velopper la satisfaction client.<\/p>\\n<p>&middot; G&eacute;rer efficacement les r&eacute;clamations.<\/p>\\n<p>&middot; &Ecirc;tre un ambassadeur de la satisfaction client !<\/p>\\n<p>&nbsp;<\/p>\\n<p>Par quels moyens ? Des appels entrants, des mails, des courriers et, potentiellement, des interactions via les r&eacute;seaux sociaux. Pas de prospection t&eacute;l&eacute;phonique !<\/p>\\n<p><strong>Ce que nous vous offrons:<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>Chez Concentrix, nous faisons de la valorisation de nos talents une priorit&eacute;. Voici les avantages uniques que nous proposons pour reconna&icirc;tre votre contribution :<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>&middot; R&eacute;mun&eacute;ration et avantages :<\/strong><\/p>\\n<ul>\\n<li class=\\\"ewa-rteLine\\\">Prime de langue pour les profils multilingues<\/li>\\n<li class=\\\"ewa-rteLine\\\">Primes de performance<\/li>\\n<li class=\\\"ewa-rteLine\\\">Prime de r&eacute;gularit&eacute; &agrave; partir du 12 mois<\/li>\\n<li class=\\\"ewa-rteLine\\\">Prime sp&eacute;ciale A&iuml;d El Adha<\/li>\\n<li class=\\\"ewa-rteLine\\\">Horaires flexibles avec possibilit&eacute; de t&eacute;l&eacute;travail apr&egrave;s int&eacute;gration<\/li>\\n<li class=\\\"ewa-rteLine\\\">Acc&egrave;s gratuit &agrave; la salle de sport<\/li>\\n<li class=\\\"ewa-rteLine\\\">Transport assur&eacute;<\/li>\\n<\/ul>\\n<p><strong>&middot; Avantages sociaux :<\/strong><\/p>\\n<ul>\\n<li class=\\\"ewa-rteLine\\\">Assurance sant&eacute; avantageuse + CNSS\/AMO<\/li>\\n<li class=\\\"ewa-rteLine\\\">Retraite compl&eacute;mentaire apr&egrave;s un an<\/li>\\n<\/ul>\\n<p><strong>&middot; Conditions de travail optimales :<\/strong><\/p>\\n<p>o Une formation initiale et continue.<\/p>\\n<p>o Un environnement de travail valorisant la qualit&eacute; de vie au travail.<\/p>\\n<p>o Des perspectives d&rsquo;&eacute;volution professionnelle.<\/p>\\n<p>&nbsp;<\/p>\\n<p><u><strong>Le profil recherch&eacute;:<\/strong><\/u><\/p>\\n<p>&nbsp;<\/p>\\n<p>Nous recherchons des talents qui poss&egrave;dent :<\/p>\\n<p>&middot; Ma&icirc;trisent parfaitement le fran&ccedil;ais, aussi bien &agrave; l&rsquo;&eacute;crit qu&rsquo;&agrave; l&rsquo;oral. \ud83d\udde3\ufe0f<\/p>\\n<p>&nbsp;&middot; Ma&icirc;trisent le Dialect Marocain (Darija) avec un niveau acceptable en Anglais\ud83d\udde3\ufe0f<\/p>\\n<p>&middot; Poss&egrave;dent un excellent sens de la communication, sont organis&eacute;s, autonomes et adoptent une attitude positive. \ud83d\udca1<\/p>\\n<p>&middot; Ma&icirc;trisent les outils digitaux et font preuve d'une curiosit&eacute; naturelle pour adopter de nouvelles technologies.<\/p>\\n<p><strong>Connaissances m&eacute;tier<\/strong><\/p>\\n<ul>\\n<li>Fintech \/ Banque \/ Services financiers<\/li>\\n<li>Relation client digitale<\/li>\\n<\/ul>\\n<p><strong>Notre processus de recrutement:<\/strong><\/p>\\n<p>1. Pr&eacute;qualification t&eacute;l&eacute;phonique : une premi&egrave;re discussion avec un membre de l'&eacute;quipe recrutement pour valider les pr&eacute;requis du poste.<\/p>\\n<p>En pr&eacute;sentiel :<\/p>\\n<p>2. Pr&eacute;sentation collective, r&eacute;ponse &agrave; vos questions et passations de tests &eacute;crits (fran&ccedil;ais et informatique)<\/p>\\n<p>3. Entretien individuel (30 minutes) : une discussion approfondie avec un membre de notre &eacute;quipe recrutement pour valider vos comp&eacute;tences et aligner vos ambitions avec notre culture.<\/p>\\n<p>&nbsp;<\/p>\\n<p>Pr&ecirc;t(e) &agrave; relever ce d&eacute;fi ? Rejoignez l&rsquo;aventure Concentrix, l&agrave; o&ugrave; innovation et satisfaction client se rencontrent ! \ud83d\ude80<\/p>\",\"ats_external_id\":\"MA-1219\",\"location\":\"Rabat, Rabat\",\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":\"\",\"salary_currency\":null,\"updated_at\":\"2026-10-16T17:22:16.740+02:00\",\"created_at\":\"2026-08-17T12:21:15.579+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMjE5?\",\"apply_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMjE5\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":null,\"locale\":\"fr\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-france\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"7\",\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"1\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":null,\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"1147\",\"campaign_id\":\"24071\",\"campaign_title\":\"Representative, Facilities R1754978\",\"campaign_type\":\"job_application\",\"job_title\":\"T\u00e9cnico de Mantenimiento Electromec\u00e1nico\",\"street\":\"NIC Rotonda Universitaria\",\"address\":\"NIC Rotonda Universitaria\",\"city\":\"Managua\",\"state\":\"Managua\",\"postal_code\":null,\"region\":null,\"country\":\"Nicaragua\",\"short_description\":\"Titulo t\u00e9cnico en electromec\u00e1nica, electricidad o refrigeraci\u00f3n\\n\u00b7 Conocimiento demostrado en electricidad, sistemas en baja tensi\u00f3n, sistemas de protecci\u00f3n en baja tensi\u00f3n.\\n\u00b7 Experiencia de al menos 3 a\u00f1os en mantenimiento y reparaci\u00f3n de sistemas electromec\u00e1nicos, sistemas el\u00e9ctricos y aires acondicionado.\\n\u00b7 Capacidad para identificar y resolver problemas de manera r\u00e1pida y eficiente. 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At Concentrix, we\u2019re looking for passionate game-changers to deliver exceptional customer experiences and solutions for one of the world\u2019s best-known brands. If you're ready to grow with a Fortune 500 company with an inclusive, award-winning culture, your new career starts here. (Military veterans are encouraged to apply.)<strong><br><\/strong><\/p><p><strong>A NEW CAREER POWERED BY YOU<\/strong><\/p><p>Are you looking for a career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging? Would you like to join a Fortune 500 company that earns \u201c<strong>World\u2019s Best Workplaces<\/strong>,\u201d \u201c<strong>Best Company Culture<\/strong>,\u201d and \u201c<strong>Best Companies for Career Growth<\/strong>\u201d awards every year? Then an Emergency Services Representative position at Concentrix is the right place for you!<\/p><p>&nbsp;<\/p><p>As an Emergency Services Representative, you\u2019ll join an organically diverse team from around the globe where all members contribute to and support each other\u2019s success and wellbeing, proudly united as \u201cgame-changers.\u201d Together, we serve as the intelligent transformation partner for the world\u2019s best-known brands, delivering exceptional customer experiences with tech-powered innovation.<\/p><p>&nbsp;<\/p><p><strong>CAREER GROWTH AND PERSONAL DEVELOPMENT<\/strong><br>This is a great opportunity to reimagine an all-new career journey and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, technologies, and ongoing support you\u2019ll need to succeed. Plus, at Concentrix, there\u2019s real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That\u2019s why we offer a range of no-cost learning and leadership development programs designed to set you on your way to the kind of career you\u2019ve always envisioned.<\/p><p>&nbsp;<\/p><p><strong>WHAT YOU WILL DO IN THIS ROLE&nbsp;<\/strong><\/p><p>As an Emergency Services Representative, you\u2019ll:<\/p><ul><li><p>Receive interactions for emergency assistance from our users utilizing a device provisioned with the service.<\/p><\/li><li><p>Interact directly with the user to obtain details of the emergency request before contacting the appropriate \u201cPublic Safety Answering Point\u201d (PSAP) directly or through an intermediary.<\/p><\/li><li><p>Provide post-dispatch or pre-arrival instructions to the individual in need of assistance, where permitted by law.<\/p><\/li><li><p>Receive training and certification for police, medical, and fire situations.<\/p><\/li><li><p>Provide the highest level of service to individuals in an emergency or distressed state.<\/p><\/li><li><p>Deliver expert support and customer experience with patience, reassurance and sense of urgency.<\/p><\/li><\/ul><p><strong>&nbsp;<\/strong><\/p><p><strong>YOUR QUALIFICATIONS<\/strong><\/p><p>Your skills, integrity, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our Emergency Services Representative role include:<\/p><ul><li><p>18 Years of age or older with a completed High School Diploma or GED required<\/p><\/li><li><p>Must be Bilingual in Spanish\/English in both written and verbal communication.&nbsp; Language proficiency\/fluency tests will be administered to all successful applicants where C1 proficiency in both languages will be required.<\/p><\/li><li><p>Open to flexible scheduling including days, nights, and weekends. (This will be a 24\/7 operation with 5 days on 2 days off scheduling)<\/p><\/li><li><p>Experience in emergency response and\/or high stress emergency communication center environments is preferred.<\/p><\/li><li><p>Experience in the following fields is strongly preferred: Emergency, Fire, Police dispatch experience, College 911 Communications\/Public Safety Diploma or course completion, Police, Fire, or Paramedic programs, working with a CAD (computer assisted dispatch), Certification through International Academy of Emergency Dispatch including Emergency Medical Dispatch, Emergency Police Dispatch, Emergency Fire Dispatch, or CPR Certification, Emergency Service Volunteer<\/p><\/li><li><p>Proficiency in fast-paced multi-tasking<\/p><\/li><li><p>Eagerness to learn new technologies<\/p><\/li><li><p>Ability to assess and readily relay information accurately with high attention to detail, while operating various methods of communication tools is required.<\/p><\/li><\/ul><p>&nbsp;<\/p><p><strong>WHAT\u2019S IN IT FOR YOU<\/strong><\/p><p>One of our company\u2019s Culture Beliefs says, \u201cWe champion our people.\u201d That\u2019s why we invest in our game-changers, our infrastructure, and our capabilities to ensure long-term success for both our teams and our clients. And we\u2019ll invest in YOU to aid in your career path and in your personal development. In this role, you\u2019ll also be provided with:<\/p><ul><li><p>The base salary for this position is $36.71\/hr. (pay rate will not be below the applicable minimum wage), plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, a comprehensive employee assistance program (EAP), a registered retirement savings plan, paid time off, and holidays.<\/p><\/li><li><p>Paid training and lucrative employee referral program.<\/p><\/li><li><p>DailyPay enrollment option to access pay \\\"early,\\\" when you want it.<\/p><\/li><li><p>Health and wellness programs with trained partners to help promote a healthy you<\/p><\/li><li><p>Mentorship programs that support your rewarding career journey&nbsp;<\/p><\/li><li><p>A modern, state-of-the-art office setting with advanced technologies and a great team.<\/p><\/li><li><p>Programs and events that support inclusion and belonging, as well as global citizenship, sustainability, and community support.<\/p><\/li><li><p>Company networking opportunities with organized groups in the following topics: Network of Women, Black Professionals, LGBTQ+ Pride, Ability (disabilities), Dynamic (neurodiversity), Women in Tech, OneEarth Champions, Wise Owls (experienced), and more.<\/p><\/li><\/ul><p><strong>&nbsp;<\/strong><\/p><p><strong>REIMAGINE THE BEST VERSION OF YOU!&nbsp; <br><\/strong>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why half a million game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d<\/p><p><strong>&nbsp;<\/strong><\/p><p><strong>JOB AVAILABILITY<\/strong>&nbsp;<\/p><p>This position is for an existing, immediate vacancy. We are currently&nbsp;seeking&nbsp;to fill this role with an individual who can start as soon as possible.&nbsp;&nbsp;The deadline&nbsp;to apply&nbsp;for this position is:&nbsp;<strong>10\/7\/26.<\/strong>&nbsp;<\/p><p><br><br><p><strong>Physical and Cognitive Requirements:&nbsp;<\/strong><br>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p><p><br><strong>Equal Opportunity Statement:<\/strong><\/p><p>Concentrix is committed to equal employment opportunity and does not discriminate on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity or expression, age, marital or family status, disability, or any other category protected by provincial human rights legislation.<\/p><p><\/p><p><strong>Reasonable Accommodation Statement:<\/strong><\/p><p>Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.&nbsp;If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"mailto:app.acco@concentrix.com\\\"><u>app.acco@concentrix.com<\/u><\/a>.&nbsp; All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/p><p><\/p><p><strong>Artificial Intelligence (AI):<\/strong><\/p><p>As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/p><p><\/p><p><strong>Work Authorization:<\/strong><\/p><p>Only qualified applicants who are legally authorized to work in Canada will be considered.<\/p><p><\/p><p><strong>For further information on available work provinces and Equal Employment Opportunity as an applicant, please click <\/strong><a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\"><strong><u>HERE<\/u><\/strong><\/a><\/p><p><\/p><p><strong>Exigences physiques et cognitives<br><\/strong><br>L\u2019employ\u00e9 doit r\u00e9guli\u00e8rement utiliser un ordinateur, un clavier, un t\u00e9l\u00e9phone ou un casque d\u2019\u00e9coute, ainsi que d\u2019autres \u00e9quipements de bureau dans le cadre des fonctions essentielles de ce poste. Le travail est g\u00e9n\u00e9ralement de nature s\u00e9dentaire.<br><\/p><p><strong>D\u00e9claration d'\u00e9galit\u00e9 des chances <br><\/strong><\/p><p>Concentrix s'engage en faveur de l'\u00e9galit\u00e9 des chances en mati\u00e8re d'emploi et ne fait aucune discrimination fond\u00e9e sur la race, l'ascendance, le lieu d'origine, la couleur, l'origine ethnique, la citoyennet\u00e9, la croyance, le sexe, l'orientation sexuelle, l'identit\u00e9 ou l'expression de genre, l'\u00e2ge, l'\u00e9tat civil ou familial, le handicap, ou toute autre cat\u00e9gorie prot\u00e9g\u00e9e par la l\u00e9gislation provinciale sur les droits de la personne.<br><\/p><p>&nbsp;<strong>D\u00e9claration d'am\u00e9nagement raisonnable<br><\/strong><\/p><p>Concentrix accueille et encourage les candidatures des candidats en situation de handicap et s'engage \u00e0 offrir un processus de recrutement inclusif.&nbsp;Si vous avez besoin d'un am\u00e9nagement raisonnable pour participer \u00e0 n'importe quelle \u00e9tape du processus de candidature ou d'entrevue, veuillez nous en informer. Les demandes peuvent \u00eatre faites en contactant <a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"mailto:app.acco@concentrix.com\\\">app.acco@concentrix.com<\/a>.&nbsp; Toutes les informations seront trait\u00e9es de mani\u00e8re confidentielle et utilis\u00e9es uniquement pour faciliter votre participation au processus de recrutement.<br><\/p><p><strong>Intelligence artificielle (IA)<br><\/strong><\/p><p>Dans le cadre de notre processus de recrutement, nous pouvons utiliser des outils d'intelligence artificielle (IA) pour aider au tri et\/ou \u00e0 l'\u00e9valuation des candidats. Ces outils pourraient \u00eatre utilis\u00e9s pour \u00e9valuer les CV, les candidatures et d'autres documents soumis afin de nous aider \u00e0 identifier les meilleurs candidats pour le poste. <br><\/p><p><strong>Autorisation de travail<br><\/strong><\/p><p>Seuls les candidats qualifi\u00e9s l\u00e9galement autoris\u00e9s \u00e0 travailler au Canada seront consid\u00e9r\u00e9s. <strong><br><br>Pour plus d'informations sur les provinces de travail disponibles et l'\u00e9galit\u00e9 des chances en mati\u00e8re d'emploi en tant que candidat, veuillez cliquer <\/strong><a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\"><strong>ICI<\/strong><\/a><strong>.<\/strong><\/p><\/p>\",\"ats_external_id\":\"CA-req-5c40f9d54ee47057\",\"location\":null,\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":null,\"salary_currency\":null,\"updated_at\":\"2026-10-19T17:58:34.771Z\",\"created_at\":\"2026-08-14T19:37:57.341Z\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix.crew.talkpush.com\/apply\/concentrix\/4FK2A3XB8PZGE4X1WVJX7TZ47Q8DJKMH\",\"apply_url\":\"https:\/\/concentrix.crew.talkpush.com\/apply\/concentrix\/4FK2A3XB8PZGE4X1WVJX7TZ47Q8DJKMH\",\"head_count\":null,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"on_site\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-crew\",\"internal_job_listing\":null,\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":null,\"enable_onboarding\":null,\"accept_duplicate_applications\":null,\"delay_between_two_applications\":null,\"auto_call\":null,\"on_erp_listing\":null,\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":null,\"relevance_score\":\"1\"},{\"id\":\"1896\",\"campaign_id\":\"req-fc3936fa706ad9e6\",\"campaign_title\":\"Emergency Services Representative (Bilingual: French \/ English) On-Site  \",\"campaign_type\":null,\"job_title\":\"Emergency Services Representative (Bilingual: French \/ English) On-Site  \",\"street\":null,\"address\":null,\"city\":\"Mississauga\",\"state\":\"Ontario\",\"postal_code\":\"L4V 1V2\",\"region\":null,\"country\":\"Canada\",\"short_description\":\"\",\"long_description\":\"<p>Join a world-class team in Mississauga, ON, as an Emergency Services Representative! At Concentrix, we\u2019re looking for passionate game-changers to deliver exceptional customer experiences and solutions for one of the world\u2019s best-known brands. If you're ready to grow with a Fortune 500 company with an inclusive, award-winning culture, your new career starts here. (Military veterans are encouraged to apply.)<\/p><p><\/p><p><strong>A NEW CAREER POWERED BY YOU<\/strong><\/p><p>Are you looking for a career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging? Would you like to join a Fortune 500 company that earns \u201c<strong>World\u2019s Best Workplaces<\/strong>,\u201d \u201c<strong>Best Company Culture<\/strong>,\u201d and \u201c<strong>Best Companies for Career Growth<\/strong>\u201d awards every year? Then an Emergency Services Representative position at Concentrix is the right place for you!<\/p><p><\/p><p>As an Emergency Services Representative, you\u2019ll join an organically diverse team from around the globe where all members contribute to and support each other\u2019s success and wellbeing, proudly united as \u201cgame-changers.\u201d Together, we serve as the intelligent transformation partner for the world\u2019s best-known brands, delivering exceptional customer experiences with tech-powered innovation.<\/p><p><\/p><p><strong>CAREER GROWTH AND PERSONAL DEVELOPMENT<\/strong><\/p><p>This is a great opportunity to reimagine an all-new career journey and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, technologies, and ongoing support you\u2019ll need to succeed. Plus, at Concentrix, there\u2019s real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That\u2019s why we offer a range of no-cost learning and leadership development programs designed to set you on your way to the kind of career you\u2019ve always envisioned.<\/p><p><\/p><p><strong>WHAT YOU WILL DO IN THIS ROLE<\/strong><\/p><p>As an Emergency Services Representative, you\u2019ll:<\/p><ul><li><p>Receive interactions for emergency assistance from our users utilizing a device provisioned with the service.<\/p><\/li><li><p>Interact directly with the user to obtain details of the emergency request before contacting the appropriate \u201cPublic Safety Answering Point\u201d (PSAP) directly or through an intermediary.<\/p><\/li><li><p>Provide post-dispatch or pre-arrival instructions to the individual in need of assistance, where permitted by law.<\/p><\/li><li><p>Receive training and certification for police, medical, and fire situations.<\/p><\/li><li><p>Provide the highest level of service to individuals in an emergency or distressed state.<\/p><\/li><li><p>Deliver expert support and customer experience with patience, reassurance and sense of urgency.<\/p><\/li><\/ul><p><\/p><p><strong>YOUR QUALIFICATIONS<\/strong><\/p><p>Your skills, integrity, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our Emergency Services Representative role include:<\/p><ul><li><p>18 Years of age or older with a High School Diploma or GED required<\/p><\/li><li><p>Must be Bilingual in French and English in both written and verbal communication. Language proficiency\/fluency tests will be administered to all successful applicants where C1 proficiency in both languages will be required.<\/p><\/li><li><p>Open to flexible scheduling including days, nights, and weekends. (This will be a 24\/7 operation with 5 days on 2 days off scheduling)<\/p><\/li><li><p>Experience in emergency response and\/or high stress emergency communication center environments is preferred.<\/p><\/li><li><p>Experience in the following fields is strongly preferred: Emergency, Fire, Police dispatch experience, College 911 Communications\/Public Safety Diploma or course completion, Police, Fire, or Paramedic programs, working with a CAD (computer assisted dispatch), Certification through International Academy of Emergency Dispatch including Emergency Medical Dispatch, Emergency Police Dispatch, Emergency Fire Dispatch, or CPR Certification, Emergency Service Volunteer<\/p><\/li><li><p>Proficiency in fast-paced multi-tasking<\/p><\/li><li><p>Eagerness to learn new technologies<\/p><\/li><li><p>Ability to assess and readily relay information accurately with high attention to detail, while operating various methods of communication tools is required.<\/p><\/li><\/ul><p><\/p><p><strong>WHAT\u2019S IN IT FOR YOU<\/strong><\/p><p>One of our company\u2019s Culture Beliefs says, \u201cWe champion our people.\u201d That\u2019s why we invest in our game-changers, our infrastructure, and our capabilities to ensure long-term success for both our teams and our clients. And we\u2019ll invest in YOU to aid in your career path and in your personal development. In this role, you\u2019ll also be provided with:<\/p><p><\/p><ul><li><p>The base salary for this position is $36.71\/hr. (pay rate will not be below the applicable minimum wage), plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, a comprehensive employee assistance program (EAP), a registered retirement savings plan, paid time off, and holidays.<\/p><\/li><li><p>Paid training and lucrative employee referral program.<\/p><\/li><li><p>DailyPay enrollment option to access pay \\\"early,\\\" when you want it.<\/p><\/li><li><p>Health and wellness programs with trained partners to help promote a healthy you<\/p><\/li><li><p>Mentorship programs that support your rewarding career journey<\/p><\/li><li><p>A modern, state-of-the-art office setting with advanced technologies and a great team.<\/p><\/li><li><p>Programs and events that support inclusion and belonging, as well as global citizenship, sustainability, and community support.<\/p><\/li><li><p>Company networking opportunities with organized groups in the following topics: Network of Women, Black Professionals, LGBTQ+ Pride, Ability (disabilities), Dynamic (neurodiversity), Women in Tech, OneEarth Champions, Wise Owls (experienced), and more.<\/p><\/li><\/ul><p><\/p><p><strong>REIMAGINE THE BEST VERSION OF YOU!<\/strong><\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why half a million game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d<\/p><p><\/p><p><strong>JOB AVAILABILITY<\/strong><\/p><p>This position is for an existing, immediate vacancy. We are currently seeking to fill this role with an individual who can start as soon as possible. The deadline to apply for this position is: 10\/7\/26.<\/p><p><br><br><p><strong>Physical and Cognitive Requirements:&nbsp;<\/strong><br>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p><p><br><strong>Equal Opportunity Statement:<\/strong><\/p><p>Concentrix is committed to equal employment opportunity and does not discriminate on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity or expression, age, marital or family status, disability, or any other category protected by provincial human rights legislation.<\/p><p><\/p><p><strong>Reasonable Accommodation Statement:<\/strong><\/p><p>Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.&nbsp;If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"mailto:app.acco@concentrix.com\\\"><u>app.acco@concentrix.com<\/u><\/a>.&nbsp; All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/p><p><\/p><p><strong>Artificial Intelligence (AI):<\/strong><\/p><p>As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/p><p><\/p><p><strong>Work Authorization:<\/strong><\/p><p>Only qualified applicants who are legally authorized to work in Canada will be considered.<\/p><p><\/p><p><strong>For further information on available work provinces and Equal Employment Opportunity as an applicant, please click <\/strong><a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\"><strong><u>HERE<\/u><\/strong><\/a><\/p><p><\/p><p><strong>Exigences physiques et cognitives<br><\/strong><br>L\u2019employ\u00e9 doit r\u00e9guli\u00e8rement utiliser un ordinateur, un clavier, un t\u00e9l\u00e9phone ou un casque d\u2019\u00e9coute, ainsi que d\u2019autres \u00e9quipements de bureau dans le cadre des fonctions essentielles de ce poste. Le travail est g\u00e9n\u00e9ralement de nature s\u00e9dentaire.<br><\/p><p><strong>D\u00e9claration d'\u00e9galit\u00e9 des chances <br><\/strong><\/p><p>Concentrix s'engage en faveur de l'\u00e9galit\u00e9 des chances en mati\u00e8re d'emploi et ne fait aucune discrimination fond\u00e9e sur la race, l'ascendance, le lieu d'origine, la couleur, l'origine ethnique, la citoyennet\u00e9, la croyance, le sexe, l'orientation sexuelle, l'identit\u00e9 ou l'expression de genre, l'\u00e2ge, l'\u00e9tat civil ou familial, le handicap, ou toute autre cat\u00e9gorie prot\u00e9g\u00e9e par la l\u00e9gislation provinciale sur les droits de la personne.<br><\/p><p>&nbsp;<strong>D\u00e9claration d'am\u00e9nagement raisonnable<br><\/strong><\/p><p>Concentrix accueille et encourage les candidatures des candidats en situation de handicap et s'engage \u00e0 offrir un processus de recrutement inclusif.&nbsp;Si vous avez besoin d'un am\u00e9nagement raisonnable pour participer \u00e0 n'importe quelle \u00e9tape du processus de candidature ou d'entrevue, veuillez nous en informer. Les demandes peuvent \u00eatre faites en contactant <a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"mailto:app.acco@concentrix.com\\\">app.acco@concentrix.com<\/a>.&nbsp; Toutes les informations seront trait\u00e9es de mani\u00e8re confidentielle et utilis\u00e9es uniquement pour faciliter votre participation au processus de recrutement.<br><\/p><p><strong>Intelligence artificielle (IA)<br><\/strong><\/p><p>Dans le cadre de notre processus de recrutement, nous pouvons utiliser des outils d'intelligence artificielle (IA) pour aider au tri et\/ou \u00e0 l'\u00e9valuation des candidats. Ces outils pourraient \u00eatre utilis\u00e9s pour \u00e9valuer les CV, les candidatures et d'autres documents soumis afin de nous aider \u00e0 identifier les meilleurs candidats pour le poste. <br><\/p><p><strong>Autorisation de travail<br><\/strong><\/p><p>Seuls les candidats qualifi\u00e9s l\u00e9galement autoris\u00e9s \u00e0 travailler au Canada seront consid\u00e9r\u00e9s. <strong><br><br>Pour plus d'informations sur les provinces de travail disponibles et l'\u00e9galit\u00e9 des chances en mati\u00e8re d'emploi en tant que candidat, veuillez cliquer <\/strong><a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\"><strong>ICI<\/strong><\/a><strong>.<\/strong><\/p><\/p>\",\"ats_external_id\":\"CA-req-fc3936fa706ad9e6\",\"location\":null,\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":null,\"salary_currency\":null,\"updated_at\":\"2026-10-19T17:58:34.771Z\",\"created_at\":\"2026-08-14T19:24:40.222Z\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix.crew.talkpush.com\/apply\/concentrix\/A3TCCR8RSR0KFJ1KZ7M2ER9CVFCN2BJQ\",\"apply_url\":\"https:\/\/concentrix.crew.talkpush.com\/apply\/concentrix\/A3TCCR8RSR0KFJ1KZ7M2ER9CVFCN2BJQ\",\"head_count\":null,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"on_site\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-crew\",\"internal_job_listing\":null,\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":null,\"enable_onboarding\":null,\"accept_duplicate_applications\":null,\"delay_between_two_applications\":null,\"auto_call\":null,\"on_erp_listing\":null,\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":null,\"relevance_score\":\"1\"},{\"id\":\"1566\",\"campaign_id\":\"980\",\"campaign_title\":\"Advisor I, Customer Service - Bilingual R1755826\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Sales Representative (Dutch-Speaking) - Hybrid  HS03\",\"street\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"address\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"postal_code\":\"8020\",\"region\":\"Valencia\",\"country\":\"Spain\",\"short_description\":\"Customer Service Sales Representative (Dutch-Speaking) - Hybrid\u00a0 HS03\",\"long_description\":\"<p><br \/><br \/><\/p><p><b>Experience the power of a game-changing career<\/b><\/p><p><b>\u00a0<\/b><\/p><p>Want to be part of an innovative and growing team? We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries.\u00a0<\/p><p>If you\u2019re looking to grow and be inspired, as a <b>Customer Service Sales Representative in Barcelona\u00a0(Hybrid), <\/b>you will be part of our team of game-changers who are powering the brands of the future in tech.\u00a0<\/p><br \/><p><b>Career growth and personal development<\/b>\u00a0<\/p><br \/><p>This is a great opportunity to experience the power of what\u2019s next and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed.\u00a0<\/p><br \/><p><b>What you will do in this role<\/b>\u00a0<\/p><br \/><p>In everything we do, we believe in doing right by and for people \u2013 our clients, their customers, our people, our community, and our planet.\u00a0<\/p><br \/><p>As a <b>Customer Service Sales Representative<\/b> on our team, you will:\u00a0<\/p><br \/><p>- Mainly handle inbound activity (calls, emails, chat, tasks) of customer post sales requests\u00a0<\/p><p>- Fast and effective reply to inbound queries\u00a0<\/p><p>- Make outbound calls when necessary to solve issues with customers and different internal business units\u00a0<\/p><p>- Create quote and follow up with cross selling \/ up selling and a proactive and service attitude\u00a0<\/p><p>- Ensuring personal knowledge of the Store portfolio and Post sales process\u00b4s are maintained\u00a0<\/p><p>- Initiate &amp; manage Customer post sales related tasks; covering order cancellations, claims management, order and delivery follow up, refund requests and escalations using multiple tools, such as CRM &amp; Order Status Suite with a high quality, efficient and customer centric approach.\u00a0<\/p><br \/><p><b>Your qualifications<\/b>\u00a0<\/p><br \/><p>We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.\u00a0<\/p><p>Concentrix is a great match if you:\u00a0<\/p><br \/><p>- Are bilingual or proficient in Dutch and fluent in English\u00a0<\/p><p>- Have minimum of 1 year relevant experience\u00a0<\/p><p>- Have strong communication skills\u00a0<\/p><p>- Knowledge of sales techniques (up-\/cross-selling, objection handling, etc)\u00a0<\/p><p>- Are customer driven and motivation to work in sales\u00a0<\/p><p>- Are achievement and target oriented\u00a0<\/p><p>- Have IT knowledge and technical understanding\u00a0<\/p><p>- Have strong personal interest &amp; curiosity in IT products and applications\u00a0<\/p><p>- Have Real capability to listen to customers\u00a0<\/p><br \/><p>- Can conduct effective qualification skills to ensure a comprehensive understanding of customer needs\u00a0<\/p><p>- Have Exceptional customer facing and customer care skills\u00a0<\/p><p>Don\u2019t meet every requirement? No worries. We\u2019re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don\u2019t check every box, we still encourage you to apply. We\u2019ll do our best to match you with the right job, whether it\u2019s this one or another role.\u00a0<\/p><br \/><p><b>What\u2019s in it for you<\/b>\u00a0<\/p><br \/><p>We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. That\u2019s why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for our teams, our customers, and YOU.\u00a0<\/p><br \/><p>In this role, we offer benefits that help support your <b>unique lifestyle:\u00a0<\/b><\/p><br \/><p>- Full time 39 hours\/week permanent contract: Monday to Friday from 9:00 to 18:00<\/p><p>- Salary 20.000 euros gross\/year &#43; up to 2.000 euros gross\/year in bonus\u00a0<\/p><p>- Great office location in Barcelona with Hybrid option after two months<\/p><p>- Full paid training about the company and the project you will be working on\u00a0<\/p><p>- Career development program and specialised courses\u00a0<\/p><br \/><p><b>Experience the best version of you!<\/b>\u00a0<\/p><br \/><p>At Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.\u00a0<\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d\u00a0<\/p><p><i>Concentrix is an equal opportunity employer<\/i>\u00a0<\/p><p><i>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. 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Onsite HS03\",\"street\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"address\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"postal_code\":\"8020\",\"region\":\"Catalunia\",\"country\":\"Spain\",\"short_description\":\"SMB Sweden \",\"long_description\":\"<p><b>Experience the power of a game-changing career\u00a0<\/b><\/p><br \/><p>Are you looking for what\u2019s next? We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries.\u00a0<\/p><br \/><p>If you\u2019re looking to grow and be inspired, as an <b>Inbound Sales Representative in Barcelona (on-site)<\/b>, you will be part of our team of game-changers who are powering the brands of the future in tech.\u00a0<\/p><br \/><p><b>Career growth and personal development\u00a0<\/b><\/p><br \/><p>This is a great opportunity to experience the power of what\u2019s next and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed.\u00a0<\/p><br \/><p><b>What you will do in this role\u00a0<\/b><\/p><br \/><p>In everything we do, we believe in doing right by and for people \u2013 our clients, their customers, our people, our community, and our planet.\u00a0<\/p><br \/><p>As an<b> Inbound Sales Representative <\/b>on our team, you will:\u00a0<\/p><br \/><p>- Manage qualified inbound calls for Commercial business Development of customers acquired \/ profiled on line Account management of gold customers and partners\u00a0<br \/>- Perform OB calls to customers to develop and acquire new business (it is in addition to call back for support tasks)\u00a0<br \/>- Login all customer contacts in the CRM system in use at the time\u00a0<br \/>- Give feedback on sales activity Skills for the Specialist\u00a0<br \/>- Identify right contacts at customers\u00a0<br \/>- Track, manage and report ongoing activity related to sales pipeline\u00a0<\/p><br \/><p><b>Your qualifications\u00a0<\/b><\/p><br \/><p>We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.\u00a0<\/p><br \/><p><b>Concentrix is a great match if you:\u00a0<\/b><\/p><p>- Have a proficient or bilingual level of Swedish with an advanced English level\u00a0<br \/>- Have one year of related sales experience\u00a0<br \/>- Have excellent negotiation management and strong communication skills (verbal &amp; written) including excellent telephone and presentation skills\u00a0<br \/>- Work toward goal achievement using negotiation, teamwork\/collaboration, motivation and time\/work prioritization\u00a0<br \/>- Can demonstrate innovation and good judgment\/problem-solving skills when making decisions\u00a0<br \/>- Can establish an individual course of action to accomplish goals while using appropriate\u00a0<\/p><br \/><p>Don\u2019t meet every requirement? No worries. We\u2019re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don\u2019t check every box, we still encourage you to apply. We\u2019ll do our best to match you with the right job, whether it\u2019s this one or another role.\u00a0<\/p><br \/><p><b>What\u2019s in it for you\u00a0<\/b><\/p><br \/><p>We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. That\u2019s why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for our teams, our customers, and YOU.\u00a0<\/p><br \/><p>In this role, we offer benefits that help support your <b>unique lifestyle:\u00a0<\/b><\/p><p>- Full time 39 hours\/week permanent contract<\/p><p>- Schedule: Monday to Friday from 9:00 to 18:00<br \/>- Salary 20,876 euros gross\/year &#43; up to 5,000 euros gross\/year in bonus\u00a0&#43; private medical insurance<br \/>- Great office location in Barcelona\u00a0<br \/>- Full paid training about the company and the project you will be working on\u00a0<br \/>- Career development program and specialized courses\u00a0<\/p><br \/><p><b>Experience the best version of you!\u00a0<\/b><\/p><br \/><p>At Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.\u00a0<\/p><br \/><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d\u00a0<\/p><br \/><p><i>Concentrix is an equal opportunity employer\u00a0<\/i><\/p><p><i>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.\u00a0 <\/i><\/p><p>R1755829<\/p>\",\"ats_external_id\":\"R1755829\",\"location\":\"Barcelona, Catalunia\",\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":\"\",\"salary_currency\":null,\"updated_at\":\"2026-10-19T13:39:32.005+02:00\",\"created_at\":\"2026-08-14T14:04:39.444+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC85Nzg?\",\"apply_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC85Nzg\/apply?\",\"head_count\":\"300\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"B2B Sales\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"organization_reference_id\":\"WES05\"},\"language\":[],\"location\":{\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"country\":{\"wid\":\"bd34c524a6a04ae6915f5d96fa086199\",\"iso2\":\"ES\",\"iso3\":\"ESP\",\"descriptor\":\"Spain\",\"iso_numeric\":\"724\"},\"postal_code\":\"8020\",\"primary_location\":{\"id\":\"ES-BAR-SELVA-01\",\"wid\":\"e3ece62c945d101d479c643715ac0000\",\"descriptor\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\"}},\"languages\":null,\"recruiter\":{\"email\":{\"wid\":\"7c208b772b8e101f1abf02e797ee0002\",\"address\":\"petronela.lukacova@concentrix.com\"},\"last_name\":\"Luk\u00e1\u010dov\u00e1\",\"first_name\":\"Petronela\"},\"categories\":[{\"id\":\"CF B2B Sales\",\"wid\":\"97ce316084a210142296b42c74b40000\",\"descriptor\":\"B2B Sales\"}],\"recruiters\":[{\"id\":\"103359498\",\"wid\":\"8a8b4fbd69e7101f0d88e75e22230000\",\"descriptor\":\"Petronela Luk\u00e1\u010dov\u00e1 (103359498)\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC3364\",\"wid\":\"923ee184dc2b101b7527a590fce80000\",\"descriptor\":\"Advisor I, B2B Sales\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-389780\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Barcelona---C-de-la-Selva-de-Mar-129\/Inbound-Sales-Representative--Swedish-speaking----Onsite-HS03_R1755829\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Barcelona---C-de-la-Selva-de-Mar-129\/Inbound-Sales-Representative--Swedish-speaking----Onsite-HS03_R1755829\/apply\",\"job_requisition_id\":\"R1755829\"}],\"organizations\":[{\"wid\":\"003ea3a0bf73101ee7959c6a0e830000\",\"descriptor\":\"20146 - Hpinc - WHSBTSPAIN26\",\"reference_id\":\"WHSBTSPAIN26\",\"custom_reference_id\":\"WHSBTSPAIN26\"},{\"wid\":\"762a036300cf101ef56c04aedba20000\",\"descriptor\":\"W0ZMTM P_Sbt_Spain_Hpi Store Hpi Stor\",\"reference_id\":\"W0ZMTM\",\"custom_reference_id\":\"W0ZMTM\"}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"wid\":\"8c07c3707350103575b25d7a535c0002\",\"address\":\"julia.arteaga@concentrix.com\"},\"last_name\":\"Arteaga\",\"first_name\":\"Julia\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1755829\",\"wid\":\"2b826b9c99e2102442c3084e86e50000\",\"descriptor\":\"R1755829 Inbound Sales Representative (Swedish-speaking) - Onsite HS03 (Open)\"},\"recruiter_group\":[{\"email\":{\"wid\":\"7c208b772b8e101f1abf02e797ee0002\",\"address\":\"petronela.lukacova@concentrix.com\"},\"last_name\":\"Luk\u00e1\u010dov\u00e1\",\"first_name\":\"Petronela\"}],\"requisition_type\":null,\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-spain\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"1\",\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"0\",\"auto_call\":\"0\",\"on_erp_listing\":\"0\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"1635\",\"campaign_id\":\"1101\",\"campaign_title\":\"GTM \/ DE \/ NUE \/ Union Invest_new_Titel 3\",\"campaign_type\":\"job_application\",\"job_title\":\"Telefonischer Mitarbeiter (m\/w\/d) Bankkunden Kundencenter 'Depot'\",\"street\":\"Tullnaustrasse 20\",\"address\":\"Tullnaustrasse 20\",\"city\":\"N\u00fcrnberg\",\"state\":\"Bayern\",\"postal_code\":\"90402\",\"region\":\"Bayern\",\"country\":\"Germany\",\"short_description\":\"Bewirb dich jetzt in N\u00fcrnberg!\",\"long_description\":\"<h3><strong>Powering what's next.<\/strong><\/h3>\\n<p><strong><img src=\\\"https:\/\/i.imgur.com\/kHDOAbz.png\\\" alt=\\\"\\\" width=\\\"300\\\" height=\\\"160\\\" \/><\/strong><\/p>\\n<p><strong>Interesse an Finanzthemen? Das trifft sich gut!<br \/><\/strong>Den Rest bringen wir dir bei. Starte jetzt als <strong>Telefonischer Mitarbeiter (m\/w\/d) f&uuml;r die Bankkunden<\/strong> unseres Auftraggebers in der <strong>Betreuung vom Depot-Bereich<\/strong>.<\/p>\\n<p><strong>Das Wichtigste zuerst<\/strong><\/p>\\n<ul>\\n<li>Vor Ort in unserem B&uuml;ro am Standort N&uuml;rnberg - Hybrid-Modell m&ouml;glich<\/li>\\n<li>Voll- oder Teilzeit &ndash; ab 30 Std.\/Woche<\/li>\\n<li>Servicezeiten: Montag - Freitag von 08:00 - 18:00 Uhr<\/li>\\n<li>Quereinsteiger willkommen!<\/li>\\n<li>Unterst&uuml;tzung durch moderne KI-Tools<\/li>\\n<li><strong> <\/strong>Unbefristeter Arbeitsvertrag&nbsp;<\/li>\\n<\/ul>\\n<p><strong>Das erwartet dich<br \/><\/strong>Du wickelst f&uuml;r unsere Kunden den Kauf und Verkauf von bestehenden Fonds ab.<br \/>Immer mit dabei: Unsere KI-Tools, die dir Routineaufgaben abnehmen und dir Zeit verschaffen, denn <strong>KI ist bei uns kein Ersatz &ndash; sondern dein Teamkollege.<\/strong><strong>&nbsp;<\/strong><\/p>\\n<p><strong>Dein Alltag<\/strong><\/p>\\n<ul>\\n<li><strong>Du bearbeitest<\/strong> Anfragen rund um den Depot- und Riesterbereich<\/li>\\n<li>Wickle den <strong>Kauf und Verkauf <\/strong>von<strong> bestehenden Fonds<\/strong> ab<\/li>\\n<li>Dokumentiere die Bearbeitungen in der Kundendatenbank<\/li>\\n<li>Du wirst vollumf&auml;nglich zu diesen Themen geschult:\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Welche Grundlagen muss man rund um das Aktiengesch&auml;ft wissen?<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Was sind Fonds und wie funktionieren Transaktionen von Fonds?<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Was muss man beim Fondsmanagement beachten und was f&uuml;r Versteuerungen gibt es?<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Welche Arten von Geldanlagen gibt es?<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Was sind Riester-Anlagen und was gilt es hier zu beachten? (Dieses Thema wird erst im zweiten Schritt geschult.)<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Wie kann ich mit positiver Kommunikation im Support &uuml;berzeugen?<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Wie meistere ich auch schwierige Gespr&auml;chssituationen?<\/p>\\n<\/li>\\n<\/ul>\\n<\/li>\\n<li><strong>Nutze moderne Tools<\/strong>, die dich smarter und besser machen<\/li>\\n<li><strong>Dokumentiere<\/strong> deine Absprache in der Kundendatenbank<\/li>\\n<\/ul>\\n<p>Mal ganz leicht. Mal herausfordernd. Aber immer in Bewegung.<\/p>\\n<p><strong>Das sagen unsere Game-Changer<br \/><\/strong><img src=\\\"https:\/\/i.imgur.com\/Zf7Sue6.png\\\" alt=\\\"\\\" width=\\\"120\\\" height=\\\"20\\\" \/> <br \/>&bdquo;Wer bereit ist dauerhaft Leistung und Qualit&auml;t zu bringen, hat hier viele M&ouml;glichkeiten sich zu entwickeln.\\\"<\/p>\\n<p>Bei uns bist du nicht einfach &bdquo;eine Stimme&ldquo;. Du bist Teil eines Teams, das sich gegenseitig unterst&uuml;tzt.<\/p>\\n<p><strong>Das bringst du mit<br \/><\/strong>Du brauchst keinen perfekten Lebenslauf.<br \/>Was z&auml;hlt:<\/p>\\n<ul>\\n<li>Du besitzt <strong>sehr gute Deutschkenntnisse<\/strong>&nbsp;in Wort und Schrift<\/li>\\n<li>Eine <strong>selbstst&auml;ndige und strukturierte Arbeitsweise <\/strong>zeichnet deine t&auml;gliche Arbeit aus<\/li>\\n<li>Deine <strong>Kommunikation ist wertsch&auml;tzend<\/strong> und auf Augenh&ouml;he<\/li>\\n<li>Themen wie <strong>Depots oder Investment Fonds<\/strong>&nbsp;wecken dein Interesse<\/li>\\n<li>Idealerweise hast du Erfahrung <strong>als Bankkaufmann\/-kauffrau oder in der Finanzberatung<\/strong><\/li>\\n<li>Du bist <strong>sicher im Umgang mit einem PC<\/strong><\/li>\\n<li><strong>Neue Tools und Technologien<\/strong> sind genau dein Ding<\/li>\\n<li>Du hast Lust mit unserem Team <strong>am&nbsp;Standort in N&uuml;rnberg<\/strong>&nbsp;zu arbeiten<\/li>\\n<\/ul>\\n<p>Erfahrungen im Finanzwesen oder im Bankservice? Super. Aber kein Muss &ndash; auch privates Interesse z&auml;hlt.<\/p>\\n<p><strong>Benefits<br \/><\/strong>Ein Job sollte deinen einzigartigen Lebensstil unterst&uuml;tzen &ndash; und dich weiterbringen.<br \/>Deshalb bekommst du bei uns:<\/p>\\n<ul>\\n<li>Einen&nbsp;<strong>unbefristeten Arbeitsvertrag<\/strong><\/li>\\n<li>Eine Anstellung in&nbsp;<strong>Voll- oder Teilzeit<\/strong> von Montag bis Freitag &ndash; die Wochenenden geh&ouml;ren dir<\/li>\\n<li>Wir bieten dir ein&nbsp;<strong>hybrides Arbeitsmodell<\/strong>: Nach der Einarbeitung kannst du an 2-3 Tagen pro Woche mobil von zu Hause aus arbeiten.<\/li>\\n<li><strong>Splittschichten nach Absprache<\/strong>, sodass du deine Arbeitszeit flexibel innerhalb der &Ouml;ffnungszeiten aufteilen kannst.<\/li>\\n<li><strong>Bis zu 26 Urlaubstage<\/strong>,&nbsp;f&uuml;r kleine als auch gro&szlig;e Auszeiten<\/li>\\n<li>Regelm&auml;&szlig;ige&nbsp;Coachings, Fresh-Ups und <strong>Aufbautrainings &ndash; unterst&uuml;tzt durch smarte Technologien<\/strong><\/li>\\n<li><strong>Weiterbildungs- und Karrierem&ouml;glichkeiten&nbsp;<\/strong>und das sogar weltweit<\/li>\\n<li><strong>Kostenlosen Zugang zu LinkedIn Learning<\/strong> &ndash; f&uuml;r dein Wachstum<\/li>\\n<li>Eine finanzielle Absicherung durch eine&nbsp;<strong>betriebliche Altersvorsorge<\/strong><\/li>\\n<li>Eine&nbsp;attraktive Pr&auml;mie von 600&euro;&nbsp;f&uuml;r jeden neuen Mitarbeiter, den du erfolgreich wirbst<\/li>\\n<li>Veranstaltungen wie&nbsp;<strong>Standortfeiern, Firmenl&auml;ufe und Events<\/strong><\/li>\\n<li>Eine Vielzahl an&nbsp;Online-Shopping-Rabatten<\/li>\\n<li>Eine von uns&nbsp;<strong>gef&ouml;rderte Mitgliedschaft bei Wellhub<\/strong> und&nbsp;in ausgew&auml;hlten<\/li>\\n<\/ul>\\n<p>Kurz gesagt: Einen Job, der dich wachsen l&auml;sst.<\/p>\\n<p><strong>Deine Bewerbung<br \/><\/strong>Wenn das alles nach dem perfekten n&auml;chsten Schritt auf deinem Karriereweg klingt, dann m&ouml;chten wir dich kennenlernen.<\/p>\\n<p>So geht&rsquo;s:<\/p>\\n<ol>\\n<li><strong> \\\"Bewerben\\\"-Button klicken<\/strong><\/li>\\n<li><strong>Daten eingeben<\/strong><\/li>\\n<li><strong>Fertig<\/strong><\/li>\\n<\/ol>\\n<p>Wir melden uns in der Regel innerhalb von 4 Werktagen bei dir.<\/p>\\n<p><strong>Du hast noch Fragen?<\/strong><\/p>\\n<p>Stelle sie unserem virtuellen Assistenten \\\"Dot\\\" &ndash; er steht dir per WhatsApp unter 01525 7294145 oder &uuml;ber den Facebook-Messenger rund um die Uhr zur Verf&uuml;gung und hilft dir gerne weiter.<\/p>\\n<p><br \/><strong>Hier arbeitet unser Team:<br \/><\/strong>Concentrix Holding Germany GmbH<br \/>Tullnaustr. 20, 90402 N&uuml;rnberg&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;<\/p>\\n<p><strong>Concentrix setzt sich f&uuml;r Chancengleichheit ein<\/strong><\/p>\\n<p><em>Wir sind stolz darauf, als ein Team und ein Unternehmen weltweit vereint zu sein. Wir verpflichten uns, allen Bewerbenden gleiche Einstellungschancen einzur&auml;umen und ein Arbeitsumfeld zu schaffen, das frei von Diskriminierung und Bel&auml;stigung ist. Alle unsere Einstellungspraktiken basieren auf den gesch&auml;ftlichen Erfordernissen, den Stellenanforderungen und den beruflichen Qualifikationen, ohne R&uuml;cksicht auf Herkunft, Alter, Geschlechtsidentit&auml;t, sexuelle Orientierung, Religion, Familienstand oder Elternstatus, nationale Herkunft, Behinderung oder eine andere durch die geltenden nationalen Gesetze gesch&uuml;tzte Klassifizierung.<\/em><br \/><em>Vielfalt und Chancengleichheit geh&ouml;ren zu den gelebten Grundwerten bei Concentrix. Deshalb sind Bewerbungen von Menschen mit Behinderung ausdr&uuml;cklich erw&uuml;nscht. Schwerbehinderte und Gleichgestellte werden bei gleicher Eignung bevorzugt eingestellt. Hierzu bieten wir individuelle Unterst&uuml;tzung an, um den f&uuml;r dich passenden Arbeitsplatz zu schaffen. Kontaktiere bei Fragen gerne unser Recruiting-Team unter 0800 50 60 080.&nbsp;<\/em><\/p>\\n<p><strong>Arbeitserlaubnis<\/strong><\/p>\\n<p>Gem&auml;&szlig; deutschem Recht werden f&uuml;r diese Stelle nur Bewerber ber&uuml;cksichtigt, die &uuml;ber eine g&uuml;ltige Arbeitserlaubnis in Deutschland verf&uuml;gen.<\/p>\\n<p>#EMEACNX<br \/>#AGENTCNX<\/p>\",\"ats_external_id\":\"DE-1101\",\"location\":\"N\u00fcrnberg, Bayern\",\"job_type\":\"part_time\",\"salary\":\"\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-10-19T01:59:14.807+02:00\",\"created_at\":\"2026-08-14T13:15:32.604+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-dach1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMTAx?\",\"apply_url\":\"https:\/\/concentrix-dach1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMTAx\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":\"banking\",\"contract_type\":\"permanent\",\"locale\":\"de\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-dach1\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":\"0\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"1636\",\"campaign_id\":\"1100\",\"campaign_title\":\"GTM \/ DE \/ NUE \/ Union Invest_new_Titel 2\",\"campaign_type\":\"job_application\",\"job_title\":\"Sachbearbeiter (w\/m\/d) Hotline f\u00fcr Finanzen\",\"street\":\"Tullnaustrasse 20\",\"address\":\"Tullnaustrasse 20\",\"city\":\"N\u00fcrnberg\",\"state\":\"Bayern\",\"postal_code\":\"90402\",\"region\":\"Bayern\",\"country\":\"Germany\",\"short_description\":\"Bewirb dich jetzt in N\u00fcrnberg!\",\"long_description\":\"<h3><strong>Powering what's next.<\/strong><\/h3>\\n<p><strong><img src=\\\"https:\/\/i.imgur.com\/kHDOAbz.png\\\" alt=\\\"\\\" width=\\\"300\\\" height=\\\"160\\\" \/><\/strong><\/p>\\n<p><strong>Interesse an Finanzthemen? Das trifft sich gut!<br \/><\/strong>Den Rest bringen wir dir bei. Starte jetzt als Sachbearbeiter (m\/w\/d) in unserer Finanz-Hotline im Depot-Bereich.<\/p>\\n<p><strong>Das Wichtigste zuerst<\/strong><\/p>\\n<ul>\\n<li>Vor Ort in unserem B&uuml;ro am Standort N&uuml;rnberg - Hybrid-Modell m&ouml;glich<\/li>\\n<li>Voll- oder Teilzeit &ndash; ab 30 Std.\/Woche<\/li>\\n<li>Servicezeiten: Montag - Freitag von 08:00 - 18:00 Uhr<\/li>\\n<li>Quereinsteiger willkommen!<\/li>\\n<li>Unterst&uuml;tzung durch moderne KI-Tools<\/li>\\n<li><strong> <\/strong>Unbefristeter Arbeitsvertrag&nbsp;<\/li>\\n<\/ul>\\n<p><strong>Das erwartet dich<br \/><\/strong>Du wickelst f&uuml;r unsere Kunden den Kauf und Verkauf von bestehenden Fonds ab.<br \/>Immer mit dabei: Unsere KI-Tools, die dir Routineaufgaben abnehmen und dir Zeit verschaffen, denn <strong>KI ist bei uns kein Ersatz &ndash; sondern dein Teamkollege.<\/strong><strong>&nbsp;<\/strong><\/p>\\n<p><strong>Dein Alltag<\/strong><\/p>\\n<ul>\\n<li><strong>Du bearbeitest<\/strong> Anfragen rund um den Depot- und Riesterbereich<\/li>\\n<li>Wickle den <strong>Kauf und Verkauf <\/strong>von<strong> bestehenden Fonds<\/strong> ab<\/li>\\n<li>Dokumentiere die Bearbeitungen in der Kundendatenbank<\/li>\\n<li>Du wirst vollumf&auml;nglich zu diesen Themen geschult:\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Welche Grundlagen muss man rund um das Aktiengesch&auml;ft wissen?<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Was sind Fonds und wie funktionieren Transaktionen von Fonds?<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Was muss man beim Fondsmanagement beachten und was f&uuml;r Versteuerungen gibt es?<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Welche Arten von Geldanlagen gibt es?<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Was sind Riester-Anlagen und was gilt es hier zu beachten? (Dieses Thema wird erst im zweiten Schritt geschult.)<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Wie kann ich mit positiver Kommunikation im Support &uuml;berzeugen?<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Wie meistere ich auch schwierige Gespr&auml;chssituationen?<\/p>\\n<\/li>\\n<\/ul>\\n<\/li>\\n<li><strong>Nutze moderne Tools<\/strong>, die dich smarter und besser machen<\/li>\\n<li><strong>Dokumentiere<\/strong> deine Absprache in der Kundendatenbank<\/li>\\n<\/ul>\\n<p>Mal ganz leicht. Mal herausfordernd. Aber immer in Bewegung.<\/p>\\n<p><strong>Das sagen unsere Game-Changer<br \/><\/strong><img src=\\\"https:\/\/i.imgur.com\/Zf7Sue6.png\\\" alt=\\\"\\\" width=\\\"120\\\" height=\\\"20\\\" \/> <br \/>&bdquo;Wer bereit ist dauerhaft Leistung und Qualit&auml;t zu bringen, hat hier viele M&ouml;glichkeiten sich zu entwickeln.\\\"<\/p>\\n<p>Bei uns bist du nicht einfach &bdquo;eine Stimme&ldquo;. Du bist Teil eines Teams, das sich gegenseitig unterst&uuml;tzt.<\/p>\\n<p><strong>Das bringst du mit<br \/><\/strong>Du brauchst keinen perfekten Lebenslauf.<br \/>Was z&auml;hlt:<\/p>\\n<ul>\\n<li>Du besitzt <strong>sehr gute Deutschkenntnisse<\/strong>&nbsp;in Wort und Schrift<\/li>\\n<li>Eine <strong>selbstst&auml;ndige und strukturierte Arbeitsweise <\/strong>zeichnet deine t&auml;gliche Arbeit aus<\/li>\\n<li>Deine <strong>Kommunikation ist wertsch&auml;tzend<\/strong> und auf Augenh&ouml;he<\/li>\\n<li>Themen wie <strong>Depots oder Investment Fonds<\/strong>&nbsp;wecken dein Interesse<\/li>\\n<li>Idealerweise hast du Erfahrung <strong>als Bankkaufmann\/-kauffrau oder in der Finanzberatung<\/strong><\/li>\\n<li>Du bist <strong>sicher im Umgang mit einem PC<\/strong><\/li>\\n<li><strong>Neue Tools und Technologien<\/strong> sind genau dein Ding<\/li>\\n<li>Du hast Lust mit unserem Team <strong>am&nbsp;Standort in N&uuml;rnberg<\/strong>&nbsp;zu arbeiten<\/li>\\n<\/ul>\\n<p>Erfahrungen im Finanzwesen oder im Bankservice? Super. Aber kein Muss &ndash; auch privates Interesse z&auml;hlt.<\/p>\\n<p><strong>Benefits<br \/><\/strong>Ein Job sollte deinen einzigartigen Lebensstil unterst&uuml;tzen &ndash; und dich weiterbringen.<br \/>Deshalb bekommst du bei uns:<\/p>\\n<ul>\\n<li>Einen&nbsp;<strong>unbefristeten Arbeitsvertrag<\/strong><\/li>\\n<li>Eine Anstellung in&nbsp;<strong>Voll- oder Teilzeit<\/strong> von Montag bis Freitag &ndash; die Wochenenden geh&ouml;ren dir<\/li>\\n<li>Wir bieten dir ein&nbsp;<strong>hybrides Arbeitsmodell<\/strong>: Nach der Einarbeitung kannst du an 2-3 Tagen pro Woche mobil von zu Hause aus arbeiten.<\/li>\\n<li><strong>Splittschichten nach Absprache<\/strong>, sodass du deine Arbeitszeit flexibel innerhalb der &Ouml;ffnungszeiten aufteilen kannst.<\/li>\\n<li><strong>Bis zu 26 Urlaubstage<\/strong>,&nbsp;f&uuml;r kleine als auch gro&szlig;e Auszeiten<\/li>\\n<li>Regelm&auml;&szlig;ige&nbsp;Coachings, Fresh-Ups und <strong>Aufbautrainings &ndash; unterst&uuml;tzt durch smarte Technologien<\/strong><\/li>\\n<li><strong>Weiterbildungs- und Karrierem&ouml;glichkeiten&nbsp;<\/strong>und das sogar weltweit<\/li>\\n<li><strong>Kostenlosen Zugang zu LinkedIn Learning<\/strong> &ndash; f&uuml;r dein Wachstum<\/li>\\n<li>Eine finanzielle Absicherung durch eine&nbsp;<strong>betriebliche Altersvorsorge<\/strong><\/li>\\n<li>Eine&nbsp;attraktive Pr&auml;mie von 600&euro;&nbsp;f&uuml;r jeden neuen Mitarbeiter, den du erfolgreich wirbst<\/li>\\n<li>Veranstaltungen wie&nbsp;<strong>Standortfeiern, Firmenl&auml;ufe und Events<\/strong><\/li>\\n<li>Eine Vielzahl an&nbsp;Online-Shopping-Rabatten<\/li>\\n<li>Eine von uns&nbsp;<strong>gef&ouml;rderte Mitgliedschaft bei Wellhub<\/strong> und&nbsp;in ausgew&auml;hlten<\/li>\\n<\/ul>\\n<p>Kurz gesagt: Einen Job, der dich wachsen l&auml;sst.<\/p>\\n<p><strong>Deine Bewerbung<br \/><\/strong>Wenn das alles nach dem perfekten n&auml;chsten Schritt auf deinem Karriereweg klingt, dann m&ouml;chten wir dich kennenlernen.<\/p>\\n<p>So geht&rsquo;s:<\/p>\\n<ol>\\n<li><strong> \\\"Bewerben\\\"-Button klicken<\/strong><\/li>\\n<li><strong>Daten eingeben<\/strong><\/li>\\n<li><strong>Fertig<\/strong><\/li>\\n<\/ol>\\n<p>Wir melden uns in der Regel innerhalb von 4 Werktagen bei dir.<\/p>\\n<p><strong>Du hast noch Fragen?<br \/><\/strong>Stelle sie unserem virtuellen Assistenten \\\"Dot\\\" &ndash; er steht dir per WhatsApp unter 01525 7294145 oder &uuml;ber den Facebook-Messenger rund um die Uhr zur Verf&uuml;gung und hilft dir gerne weiter.<\/p>\\n<p><br \/><strong>Hier arbeitet unser Team:<br \/><\/strong>Concentrix Holding Germany GmbH<br \/>Tullnaustr. 20, 90402 N&uuml;rnberg&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;<\/p>\\n<p><strong>Concentrix setzt sich f&uuml;r Chancengleichheit ein<br \/><\/strong><em>Wir sind stolz darauf, als ein Team und ein Unternehmen weltweit vereint zu sein. Wir verpflichten uns, allen Bewerbenden gleiche Einstellungschancen einzur&auml;umen und ein Arbeitsumfeld zu schaffen, das frei von Diskriminierung und Bel&auml;stigung ist. Alle unsere Einstellungspraktiken basieren auf den gesch&auml;ftlichen Erfordernissen, den Stellenanforderungen und den beruflichen Qualifikationen, ohne R&uuml;cksicht auf Herkunft, Alter, Geschlechtsidentit&auml;t, sexuelle Orientierung, Religion, Familienstand oder Elternstatus, nationale Herkunft, Behinderung oder eine andere durch die geltenden nationalen Gesetze gesch&uuml;tzte Klassifizierung.<\/em><br \/><em>Vielfalt und Chancengleichheit geh&ouml;ren zu den gelebten Grundwerten bei Concentrix. Deshalb sind Bewerbungen von Menschen mit Behinderung ausdr&uuml;cklich erw&uuml;nscht. Schwerbehinderte und Gleichgestellte werden bei gleicher Eignung bevorzugt eingestellt. Hierzu bieten wir individuelle Unterst&uuml;tzung an, um den f&uuml;r dich passenden Arbeitsplatz zu schaffen. Kontaktiere bei Fragen gerne unser Recruiting-Team unter 0800 50 60 080.&nbsp;<\/em><\/p>\\n<p><strong>Arbeitserlaubnis<br \/><\/strong>Gem&auml;&szlig; deutschem Recht werden f&uuml;r diese Stelle nur Bewerber ber&uuml;cksichtigt, die &uuml;ber eine g&uuml;ltige Arbeitserlaubnis in Deutschland verf&uuml;gen.<\/p>\\n<p>#EMEACNX<br \/>#AGENTCNX<\/p>\",\"ats_external_id\":\"DE-1100\",\"location\":\"N\u00fcrnberg, Bayern\",\"job_type\":\"part_time\",\"salary\":\"\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-09-21T01:59:12.627+02:00\",\"created_at\":\"2026-08-14T13:08:48.258+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-dach1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMTAw?\",\"apply_url\":\"https:\/\/concentrix-dach1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMTAw\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"de\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-dach1\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":\"0\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"1637\",\"campaign_id\":\"1099\",\"campaign_title\":\"GTM \/ DE \/ LPZ \/ VF Wholesale_new\",\"campaign_type\":\"job_application\",\"job_title\":\"Call Center Agent (m\/w\/d) Mobilfunk Support\",\"street\":\"Torgauer Platz 1\",\"address\":\"Torgauer Platz 1\",\"city\":\"Leipzig\",\"state\":\"Sachsen\",\"postal_code\":\"04315\",\"region\":\"Sachsen\",\"country\":\"Germany\",\"short_description\":\"Bewirb dich jetzt in Leipzig!\",\"long_description\":\"<h3><strong>Powering what's next.<\/strong><\/h3>\\n<p><strong><img src=\\\"https:\/\/i.imgur.com\/kHDOAbz.png\\\" alt=\\\"\\\" width=\\\"300\\\" height=\\\"160\\\" \/><\/strong><\/p>\\n<p><strong>Reden kannst du? Das trifft sich gut!<br \/><\/strong>Den Rest bringen wir dir bei. Starte jetzt als <strong>Call Center Agent (m\/w\/d) im Mobilfunk Support<\/strong> &ndash; auch ohne Erfahrung.<\/p>\\n<p><strong>Das Wichtigste zuerst<\/strong><\/p>\\n<ul>\\n<li>Basis: 13,90 &euro; brutto\/Stunde<\/li>\\n<li>Durch leistungsorientierte Verg&uuml;tung: bis zu 15,60 &euro; brutto\/Stunde*<\/li>\\n<li>Start: ab sofort<\/li>\\n<li>Kein Vertrieb<\/li>\\n<li>Vollzeit oder Teilzeit &ndash; ab 30 Std.\/Woche<\/li>\\n<li>Servicezeiten: Montag - Freitag 08:00 - 20:00 Uhr, Samstag - Sonntag 08:00 - 18:00 Uhr, an Feiertagen 10:00 -18:00 Uhr<\/li>\\n<li>Quereinsteiger willkommen!<\/li>\\n<li>Unterst&uuml;tzung durch moderne KI-Tools<\/li>\\n<li><strong> <\/strong>Unbefristeter Arbeitsvertrag&nbsp;<\/li>\\n<\/ul>\\n<p><strong>Das erwartet dich<br \/><\/strong>Du bist der erste Ansprechpartner bei unterschiedlichen Kundenanfragen, ob telefonisch, per E-Mail oder Chat.<br \/>Immer mit dabei: Unsere KI-Tools, die dir Routineaufgaben abnehmen und dir Zeit verschaffen, denn <strong>KI ist bei uns kein Ersatz &ndash; sondern dein Teamkollege.<\/strong><\/p>\\n<p><strong>Dein Alltag<\/strong><\/p>\\n<ul>\\n<li><strong>Bearbeite Anfragen und W&uuml;nsche zum Thema Mobilfunk<\/strong>&nbsp;von Privatkunden<\/li>\\n<li>Sorge f&uuml;r ein\u202f<strong>optimales Kundenerlebnis - kein Vertrieb<\/strong><\/li>\\n<li><strong>Finde L&ouml;sungen<\/strong> &ndash; auch wenn&rsquo;s mal knifflig wird<\/li>\\n<li><strong>Nutze moderne Tools<\/strong>, die dich smarter und besser machen<\/li>\\n<\/ul>\\n<p>Mal ganz leicht. Mal herausfordernd. Aber immer in Bewegung.<\/p>\\n<p><strong>Das sagen unsere Game-Changer<\/strong><br \/><img src=\\\"https:\/\/i.imgur.com\/fMGAdP6.png\\\" alt=\\\"\\\" width=\\\"108\\\" height=\\\"18\\\" \/> &bdquo;Sehr tolle Teamleiter, es wird auf Mitarbeiter eingegangen und Mitarbeiter wertgesch&auml;tzt.&ldquo;<\/p>\\n<p>Bei uns bist du nicht einfach &bdquo;eine Stimme&ldquo;. Du bist Teil eines Teams, das sich gegenseitig unterst&uuml;tzt.<\/p>\\n<p><strong>Das bringst du mit<br \/><\/strong>Du brauchst keinen perfekten Lebenslauf.<br \/>Was z&auml;hlt:<\/p>\\n<ul>\\n<li>Du besitzt <strong>sehr gute Deutschkenntnisse<\/strong>&nbsp;in Wort und Schrift<\/li>\\n<li>Deine <strong>Kommunikation ist wertsch&auml;tzend<\/strong> und auf Augenh&ouml;he<\/li>\\n<li>Themen der <strong>Telekommunikationsbranche&nbsp;<\/strong>wecken dein Interesse<\/li>\\n<li>Du bist <strong>sicher im Umgang mit einem PC<\/strong><\/li>\\n<li><strong>Neue Tools und Technologien <\/strong>sind genau dein Ding<\/li>\\n<li>Du hast Lust mit unserem Team <strong>am Standort in Leipzig<\/strong>&nbsp;zu arbeiten<\/li>\\n<\/ul>\\n<p>Erfahrung im Kundenservice? Super. Aber kein Muss.<\/p>\\n<p><strong>Benefits<br \/><\/strong>Ein Job sollte deinen einzigartigen Lebensstil unterst&uuml;tzen &ndash; und dich weiterbringen.<br \/>Deshalb bekommst du bei uns:<\/p>\\n<ul>\\n<li>Einen&nbsp;<strong>unbefristeten Arbeitsvertrag<\/strong><\/li>\\n<li>Eine Anstellung in\u202f<strong>Voll- oder Teilzeit<\/strong>&nbsp;&ndash; wie es f&uuml;r dich am besten passt<\/li>\\n<li><strong>Bis zu 24 Urlaubstage<\/strong> - mit steigender Betriebszugeh&ouml;rigkeit kommen weitere Tage dazu<\/li>\\n<li>Eine<strong> intensive Einarbeitung<\/strong>, von unseren Trainern &ndash; sie bringen dir alles bei<\/li>\\n<li>Regelm&auml;&szlig;ige&nbsp;Coachings, Fresh-Ups und <strong>Aufbautrainings &ndash; unterst&uuml;tzt durch smarte Technologien<\/strong><\/li>\\n<li><strong>Weiterbildungs- und Karrierem&ouml;glichkeiten<\/strong>&nbsp;und das sogar weltweit<\/li>\\n<li><strong>Kostenlosen Zugang zu LinkedIn Learning<\/strong> &ndash; f&uuml;r dein Wachstum<\/li>\\n<li>Eine finanzielle Absicherung durch eine&nbsp;<strong>betriebliche Altersvorsorge<\/strong><\/li>\\n<li>Eine&nbsp;attraktive Pr&auml;mie von 600&euro;&nbsp;f&uuml;r jeden neuen Mitarbeiter, den du erfolgreich wirbst<\/li>\\n<li>Veranstaltungen wie&nbsp;<strong>Standortfeiern, Spieleabende und Grillevents<\/strong><\/li>\\n<li>Eine Vielzahl an&nbsp;Online-Shopping-Rabatten<\/li>\\n<li>Eine von uns&nbsp;<strong>gef&ouml;rderte Mitgliedschaft bei Wellhub<\/strong> und&nbsp;in ausgew&auml;hlten Fitnessstudios<\/li>\\n<\/ul>\\n<p><strong>Deine Bewerbung<br \/><\/strong>Wenn das alles nach dem perfekten n&auml;chsten Schritt auf deinem Karriereweg klingt, dann m&ouml;chten wir dich kennenlernen.<\/p>\\n<p>So geht&rsquo;s:<\/p>\\n<ol>\\n<li><strong>\\\"Bewerben\\\"-Button klicken<\/strong><\/li>\\n<li><strong>Daten eingeben<\/strong><\/li>\\n<li><strong>Fertig<\/strong><\/li>\\n<\/ol>\\n<p>Wir melden uns in der Regel innerhalb von 4 Werktagen bei dir.<strong>&nbsp;<\/strong><\/p>\\n<p><strong>Du hast noch Fragen? <\/strong>Unser virtueller Assistenten \\\"Dot\\\" steht dir per WhatsApp unter 01525 7294145 oder &uuml;ber den Facebook-Messenger rund um die Uhr zur Verf&uuml;gung.<\/p>\\n<p><strong>Hier arbeitet unser Team<br \/><\/strong>Concentrix Management Holding B.V &amp; Co. KG<br \/>Torgauer Platz 1, 04315 Leipzig &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;<\/p>\\n<p><strong>Concentrix setzt sich f&uuml;r Chancengleichheit ein<br \/><\/strong><em>Wir sind stolz darauf, als ein Team und ein Unternehmen weltweit vereint zu sein. Wir verpflichten uns, allen Bewerbenden gleiche Einstellungschancen einzur&auml;umen und ein Arbeitsumfeld zu schaffen, das frei von Diskriminierung und Bel&auml;stigung ist. Alle unsere Einstellungspraktiken basieren auf den gesch&auml;ftlichen Erfordernissen, den Stellenanforderungen und den beruflichen Qualifikationen, ohne R&uuml;cksicht auf Herkunft, Alter, Geschlechtsidentit&auml;t, sexuelle Orientierung, Religion, Familienstand oder Elternstatus, nationale Herkunft, Behinderung oder eine andere durch die geltenden nationalen Gesetze gesch&uuml;tzte Klassifizierung.<\/em><br \/><em>Vielfalt und Chancengleichheit geh&ouml;ren zu den gelebten Grundwerten bei Concentrix. Deshalb sind Bewerbungen von Menschen mit Behinderung ausdr&uuml;cklich erw&uuml;nscht. Schwerbehinderte und Gleichgestellte werden bei gleicher Eignung bevorzugt eingestellt. Hierzu bieten wir individuelle Unterst&uuml;tzung an, um den f&uuml;r dich passenden Arbeitsplatz zu schaffen. Kontaktiere bei Fragen gerne unser Recruiting-Team unter 0800 50 60 080.&nbsp;<\/em><\/p>\\n<p><strong>Arbeitserlaubnis<br \/><\/strong>Gem&auml;&szlig; deutschem Recht werden f&uuml;r diese Stelle nur Bewerber ber&uuml;cksichtigt, die &uuml;ber eine g&uuml;ltige Arbeitserlaubnis in Deutschland verf&uuml;gen.<\/p>\\n<p><em>*Der Bruttostundenlohn setzt sich zusammen aus einem Basisstundenlohn sowie einer individuellen leistungsorientierten Verg&uuml;tung. Du m&ouml;chtest hierzu weitere Informationen, dann erfahre hierzu mehr in deinem pers&ouml;nlichen Bewerbungsgespr&auml;ch.&nbsp;<\/em><\/p>\\n<p>#EMEACNX<br \/>#AGENTCNX<\/p>\",\"ats_external_id\":\"DE-1099\",\"location\":\"Leipzig, Sachsen\",\"job_type\":\"part_time\",\"salary\":\"13.90\",\"salary_type\":\"hourly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-10-19T01:59:14.797+02:00\",\"created_at\":\"2026-08-14T11:19:11.008+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-dach1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMDk5?\",\"apply_url\":\"https:\/\/concentrix-dach1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMDk5\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Festanstellung\",\"locale\":\"de\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-dach1\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":\"1\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"1149\",\"campaign_id\":\"23993\",\"campaign_title\":\"Sr. Cloud &amp; Collaboration Engineer (TCF) R1755480\",\"campaign_type\":\"job_application\",\"job_title\":\"MS Intune\/SCCM Architect(CSA) with Spanish\",\"street\":\"PRT Work From Home - Direct\",\"address\":\"PRT Work From Home - Direct\",\"city\":\"WAH\",\"state\":null,\"postal_code\":\"4700-223\",\"region\":null,\"country\":\"Portugal\",\"short_description\":\"We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. \\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p>As a Customer Engineer specializing in MECM (SCCM)\/Intune, you will serve as a trusted consultant and technical advisor to clients, designing, deploying, optimizing, and troubleshooting their Configuration Manager infrastructure and clients while enabling co-management with Microsoft Intune. 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The role partners closely with eCommerce, Digital Marketing, Amazon, Sales \\nand Brand teams to deliver compelling content that is visually engaging, commercially effective \\nand technically compliant.\",\"long_description\":\"<h2><span>Key Responsibilities<\/span><\/h2><h3><span>Direct-to-Consumer (DTC) Digital Design<\/span><\/h3><ul><li><span>Design homepage hero banners, promotional graphics, and campaign creative that drive engagement and conversion.<\/span><\/li><li><span>Create and maintain landing pages within established website design systems.<\/span><\/li><li><span>Develop seasonal campaigns, product launch content, and promotional web experiences.<\/span><\/li><li><span>Produce product feature graphics, buying guides, comparison pages, and other conversion-focused website assets.<\/span><\/li><li><span>Optimize creative assets for desktop and mobile experiences, ensuring consistency across devices and platforms.<\/span><\/li><\/ul><h3><span>Amazon &amp; Online Retail Partner Content<\/span><\/h3><p><\/p><p>Create digital assets for online retailer partners including:<\/p><ul><li>Create Amazon A&#43; Content<\/li><li>Design Amazon Brand Store pages<\/li><li>Produce enhanced product imagery<\/li><li>Create feature and benefit graphics<\/li><li>Develop lifestyle imagery compositions<\/li><li>Retail-specific product graphics<\/li><li>Seasonal campaigns<\/li><\/ul><p><\/p><h3><span>Digital Asset Production &amp; Localization<\/span><\/h3><ul><li><span>Adapt, resize, and version creative assets across multiple formats and channels.<\/span><\/li><li><span>Localize creative for EMEA markets while maintaining brand consistency.<\/span><\/li><li><span>Prepare web-optimised imagery.<\/span><\/li><li><span>Maintain organized asset libraries.<\/span><\/li><li><span>Work within existing design systems, templates, and brand guidelines.<\/span><\/li><li><span>Ensure consistency across all channels.<\/span><\/li><\/ul><h3><span>Accessibility &amp; Quality Assurance<\/span><\/h3><ul><li><span>Apply accessibility best practices, including WCAG and ADA standards.<\/span><\/li><li><span>Ensure appropriate color contrast, readability, and inclusive design principles.<\/span><\/li><li><span>Create responsive layouts optimized for a variety of devices and screen sizes.<\/span><\/li><li><span>Proof and review artwork before publication.<\/span><\/li><li><span>Conduct quality assurance checks to ensure accuracy, consistency, and brand compliance.<\/span><\/li><\/ul><h2><span>Essential Skills &amp; Experience<\/span><\/h2><ul><li><b><span>Strong portfolio demonstrating excellence in digital and eCommerce design.<\/span><\/b><\/li><li><b><span>Advanced proficiency in Figma, Adobe Photoshop, and Adobe Illustrator.<\/span><\/b><\/li><li><b><span>Demonstrated experience creating conversion-focused digital content within a Direct-to-Consumer (DTC) eCommerce environment.<\/span><\/b><\/li><li><span>Strong understanding of customer journeys, user behavior, and digital best practices.<\/span><\/li><li><span>Excellent typography, layout, composition, and visual hierarchy skills.<\/span><\/li><li><span>Experience working within design systems and brand guidelines.<\/span><\/li><li><span>\u00a0Experience creating conversion-focused digital content for eCommerce platforms,\u00a0marketplaces or online retailers<\/span><\/li><li><span>Exceptional attention to detail and ability to maintain high-quality standards.<\/span><\/li><li><span>Strong organizational and time-management skills with the ability to manage multiple projects simultaneously.<\/span><\/li><li><span>Excellent communication and collaboration skills in English C1 level.<\/span><\/li><li><span>Experience with MS Office\/Google Workspace. <\/span><\/li><li><span>Experience using <b>Digital Asset Management (DAM)<\/b> platforms.<\/span><\/li><\/ul><h2><span>Preferred Skills &amp; Experience<\/span><\/h2><ul><li>Experience creating Amazon A&#43; Content, Amazon Brand Store pages, and Amazon PDP imagery.<\/li><li><span>Familiarity with <b>Asana<\/b> or similar project management tools.<\/span><\/li><li><span>Experience working with <b>Content Management Systems (CMS)<\/b>.<\/span><\/li><li><span>Knowledge of accessibility standards and inclusive design practices (WCAG\/ADA).<\/span><\/li><li><span>Experience supporting international markets<\/span><\/li><li><span>Familiarity with AI-powered creative and productivity tools.<\/span><\/li><li><span>Experience with <b>Adobe After Effects<\/b> <\/span><\/li><\/ul><p><\/p><p><span><b>What We Offer<\/b><\/span><\/p><p><span>At Concentrix, we believe great work starts with great people. 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Santander\",\"campaign_type\":\"job_application\",\"job_title\":\"Financial Support Advisor\",\"street\":\"9 Hertzog Boulevard Foreshore \",\"address\":\"9 Hertzog Boulevard Foreshore \",\"city\":\"Cape Town\",\"state\":\"Western Cape\",\"postal_code\":\"8000\",\"region\":\"Cape Town\",\"country\":\"South Africa\",\"short_description\":\"Jumpstart your career in Cape Town! Join Concentrix as a Financial Support Advisor\u00a0on an internationally innovative campaign. Vibrant on-site office, and friends for life. Apply now!\u00a0\",\"long_description\":\"<p data-pm-slice=\\\"1 1 []\\\"><strong>Ready to make an impact?<\/strong> Bring your skills, drive, and ambition to <strong>Concentrix<\/strong> &mdash; where <strong>550,000+ game-changers across 70+ countries<\/strong> are proud to call us their <em>employer of choice<\/em>. <strong>Belong<\/strong> to a global community that celebrates individuality and diversity. <strong>Grow<\/strong> with the tools, support, and opportunities to become your best self. <strong>Thrive<\/strong>&nbsp;in a culture that champions your success&nbsp;<em>and<\/em> well-being. <strong>Unlock<\/strong> endless career possibilities and achieve greatness &mdash; together.<\/p>\\n<p data-pm-slice=\\\"1 1 []\\\"><strong>Jumpstart your career in Cape Town!<\/strong> Join Concentrix as a <strong>Financial Support Advisor<\/strong>&nbsp;on an internationally innovative campaign. <strong>R11 000 base salary<\/strong>, vibrant on-site office, and friends for life. <strong>Apply now!<\/strong>&nbsp;<\/p>\\n<p><strong>This Financial Services Advisor role at Concentrix is a great match if you:<\/strong><\/p>\\n<ul>\\n<li><span data-teams=\\\"true\\\">Minimum of Grade 12 \/ Matric with Mathematics or Accounting as a subject<\/span><\/li>\\n<li><span data-teams=\\\"true\\\">Minimum 12 months of Financial Support experience within a UK campaign\/BPO <strong>(Essential)&nbsp;<\/strong><\/span><\/li>\\n<li><span data-teams=\\\"true\\\">Customer Service Experience<strong> (Advantageous)&nbsp;<\/strong><\/span><\/li>\\n<li><strong><span data-teams=\\\"true\\\">Clear criminal and credit record&nbsp;<\/span><\/strong><\/li>\\n<li>Ability to work on multiple systems<\/li>\\n<li>Able to prioritise and organise workload<\/li>\\n<li>B2 English Language<\/li>\\n<\/ul>\\n<p><strong>What is in it for you?<br \/>In this role, we offer benefits that help you support your unique lifestyle:<\/strong><\/p>\\n<ul>\\n<li>Base Salary of <strong>R11 000<\/strong><\/li>\\n<li><strong>Choice between Medical Aid OR Medical Insurance.<\/strong>\\n<ul>\\n<li>Medical aid &ndash; Covers only the employee<\/li>\\n<li>Medical insurance &ndash; Covers employee and 2 dependents<\/li>\\n<\/ul>\\n<\/li>\\n<li><strong>Retirement Fund<\/strong>\\n<ul>\\n<li>2.5% employer contribution, 2.5% employee contributions&nbsp;<\/li>\\n<\/ul>\\n<\/li>\\n<li><strong>Subsidized transport<\/strong>\\n<ul>\\n<li>Subsidized transport is provided between the hours of 7 pm and 6 am - Employee will contribute a maximum of R350&nbsp;<\/li>\\n<\/ul>\\n<\/li>\\n<li><strong>Night Shift allowance<\/strong><br \/>\\n<ul>\\n<li>10 - 15% adder for all hours worked between 6 pm &ndash; 6 am<strong>&nbsp;<\/strong><\/li>\\n<\/ul>\\n<\/li>\\n<li>Fantastic Employee Assistance Programme (EAP)<\/li>\\n<li>Group life cover<\/li>\\n<li>Access to financial well-being sessions, will-writing sessions and stress management sessions<\/li>\\n<li>Team building and upskilling training opportunities<\/li>\\n<li>Interactive and inclusive company culture<\/li>\\n<\/ul>\\n<p><br \/><strong>What you will do in this role<\/strong><\/p>\\n<h3>Managing Risk &amp; Applying Control<\/h3>\\n<ul>\\n<li><strong>Champions a strong risk culture<\/strong>&nbsp;in line with the&nbsp;<em>I AM Risk<\/em>&nbsp;principles.<\/li>\\n<li><strong>Identifies, assesses, and reports risks<\/strong>&nbsp;(conduct, operational, credit, financial crime) and takes action to mitigate them.<\/li>\\n<li><strong>Ensures full compliance<\/strong>&nbsp;with Financial Crime regulations &mdash; including anti-money laundering, sanctions, bribery, corruption, terrorist financing, and tax evasion controls.<\/li>\\n<li><strong>Follows TCF (Treating Customers Fairly)<\/strong>&nbsp;guidelines and protects customer data through correct ID&amp;V processes.<\/li>\\n<li><strong>Accurately records<\/strong>&nbsp;all call content and actions on relevant systems.<\/li>\\n<li><strong>Completes 100% of mandatory training<\/strong>&nbsp;and escalates complex issues appropriately.<\/li>\\n<\/ul>\\n<h3>People<\/h3>\\n<ul>\\n<li>Shows&nbsp;<strong>personal resilience<\/strong>&nbsp;during emotionally difficult conversations.<\/li>\\n<li>Acts as a&nbsp;<strong>brand role model and stays<\/strong>&nbsp;current on Santander UK products and services.<\/li>\\n<li>Commits to&nbsp;<strong>ongoing learning, self-assessment, and development training<\/strong>.<\/li>\\n<li>Works closely with&nbsp;<strong>line managers<\/strong>&nbsp;on growth areas and actively contributes to performance reviews and plans.<\/li>\\n<\/ul>\\n<h3>Commercial<\/h3>\\n<ul>\\n<li><strong>Educates customers<\/strong>&nbsp;and signposts them to support resources or third-party help to prevent further debt.<\/li>\\n<li><strong>Matches customers to sustainable debt solutions<\/strong>&nbsp;so they can repay what's owed and the bank can recover funds.<\/li>\\n<li><strong>Refers accounts<\/strong>&nbsp;to Debt Collection Agencies or Litigation when appropriate.<\/li>\\n<li>Keeps&nbsp;<strong>customer contact details up to date<\/strong>.<\/li>\\n<li>Manages own performance to&nbsp;<strong>maintain service levels<\/strong>&nbsp;across telephony and chat channels.<\/li>\\n<\/ul>\\n<h3>Customer<\/h3>\\n<ul>\\n<li><strong>Listens actively and empathetically<\/strong>, conducting a full&nbsp;<em>health and wealth<\/em>&nbsp;fact-find.<\/li>\\n<li>Treats each customer as an&nbsp;<strong>individual<\/strong>&nbsp;to deliver the right outcome.<\/li>\\n<li>Helps customers make&nbsp;<strong>informed decisions<\/strong>&nbsp;using the budget planner and fact-find data.<\/li>\\n<li>Clearly explains&nbsp;<strong>next steps, review dates, and consequences<\/strong>.<\/li>\\n<li>Encourages customers to adopt&nbsp;<strong>digital channels and self-service tools<\/strong>.<\/li>\\n<li>Delivers on&nbsp;<strong>productivity and quality targets<\/strong>&nbsp;to improve customer experience.<\/li>\\n<\/ul>\\n<h3>In One Sentence<\/h3>\\n<p><em>\\\"A customer-focused role that combines empathetic debt support with strict risk, compliance, and regulatory responsibilities &mdash; helping vulnerable customers find sustainable solutions while protecting both the customer and the bank.\\\"<\/em><\/p>\\n<p><strong>Eligibility to work<\/strong><br \/>In accordance with South African law, only applicants who are legally authorized to work in SA will be considered for this position, and the appointment will be made in line with the company&rsquo;s EE Plan.<\/p>\\n<p><strong>Disclaimer<\/strong><\/p>\\n<p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p>\\n<p>Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, colour, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.<\/p>\",\"ats_external_id\":\"ZA-2826\",\"location\":\"Cape Town, Cape Town\",\"job_type\":\"full_time\",\"salary\":\"11000\",\"salary_type\":\"monthly\",\"salary_currency\":\"ZAR\",\"updated_at\":\"2026-10-15T23:59:13.061Z\",\"created_at\":\"2026-08-13T14:30:04.284Z\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-uk.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yODI2?\",\"apply_url\":\"https:\/\/concentrix-uk.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yODI2\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"finance\",\"job_industry\":\"telecommunications\",\"contract_type\":\"permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-uk\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"3\",\"auto_call\":\"0\",\"on_erp_listing\":\"0\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"1153\",\"campaign_id\":\"23969\",\"campaign_title\":\"Sr. Application Support Engineer (TCF) R1755413\",\"campaign_type\":\"job_application\",\"job_title\":\"Sharepoint Customer Engineer Bilingual (English and Spanish)\u00a0\",\"street\":\"COL Bogota\",\"address\":\"COL Bogota\",\"city\":\"Bogota\",\"state\":\"Antioquia\",\"postal_code\":\"528200\",\"region\":null,\"country\":\"Colombia\",\"short_description\":\"Technical Products and Services (TPS):\\n \\nWe're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.\\n \\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n \\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n \\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n \\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p><\/p><p><b>JOB SUMMARY<\/b>\u00a0\u2013 We are looking for a highly skilled and experienced Microsoft Customer Engineer specializing in SharePoint infrastructure, administration, and design. 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SharePoint migration, activation, and optimization.<\/p><\/li><li><p>Collaborate with customer development teams, offering guidance on SharePoint development best practices.<\/p><\/li><li><p>Automate and manage environments using PowerShell, CSOM, and related tools.<\/p><\/li><li><p>Ensure system reliability, performance, and security across SharePoint and Microsoft 365 workloads.<\/p><\/li><li><p>Support customers in implementing Microsoft 365 data governance, archiving, and backup strategies.<\/p><\/li><li><p>Stay current on emerging Microsoft technologies and frameworks to guide customers in digital transformation.<\/p><\/li><\/ul><p><\/p><p><b>Qualifications<\/b><\/p><ul><li><p>8&#43; years of experience in customer-facing roles such as systems architecture, administration, operations, software support, or IT consulting.<\/p><\/li><li><p>Proven experience delivering SharePoint technical support and consulting services to enterprise or government clients.<\/p><\/li><li><p>Strong background in SharePoint infrastructure administration, deployment, and migration (on-premises, hybrid, and online).<\/p><\/li><li><p>Proficiency with PowerShell, SharePoint Client Side Object Model (CSOM), and Graph API.<\/p><\/li><li><p>Knowledge of Azure infrastructure (IaaS, PaaS, SaaS), SQL Server configuration, and SharePoint DB maintenance.<\/p><\/li><li><p>Familiarity with Microsoft 365 Archive, Data Security, and Governance solutions for SharePoint and OneDrive.<\/p><\/li><li><p>Bachelor\u2019s or Master\u2019s degree in Information Technology or related field (or equivalent experience).<\/p><\/li><li><p>Prior experience or exposure to Sharepoint Viva<\/p><\/li><li><p>Excellent communication skills (written and verbal) with a strong customer focus.<\/p><\/li><\/ul><p><\/p><p><b>Preferred \/ Optional Skills<\/b><\/p><ul><li><p>Advanced knowledge of SQL Server, Graph API, and Microsoft 365 Backup\/Archive.<\/p><\/li><li><p>Experience with Azure DevOps, GitHub, and CI\/CD lifecycle concepts.<\/p><\/li><li><p>Familiarity with Well-Architected Framework and Cloud Adoption Framework principles.<\/p><\/li><li><p>Experience with SharePoint Framework (SPFx), JavaScript, REST APIs, and custom development (including web parts).<\/p><\/li><li><p>Relevant Microsoft Certifications in SharePoint or related technologies are a plus.<\/p><\/li><\/ul><p><\/p><p><b>#WFH<\/b><\/p><p><b>#LI-Remote<\/b><\/p><p>#ConcentrixCatalyst<\/p><p><\/p>\",\"ats_external_id\":\"R1755413\",\"location\":\"Bogota, 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Vihar\",\"city\":\"Gurugram\",\"state\":\"Hary\u0101na\",\"postal_code\":\"122015\",\"region\":null,\"country\":\"India\",\"short_description\":\"Concentrix is a technology-enabled global business services company specializing in customer engagement and improving business performance. We partner with ambitious, progressive executives around the world to future-proof their business and stay ahead of the competition and customer expectation\",\"long_description\":\"<p><b>About the Process<\/b><\/p><p>We are hiring for one of the fastest-growing FinTech platforms in the United States. The organization offers a wide range of digital financial services through a mobile-first platform, enabling customers to send and receive money, make payments, invest, and access lending solutions. The role requires a strong focus on quality assurance, customer experience enhancement, process compliance, and performance improvement.<\/p><p><b>Position Summary<\/b><\/p><p>The Sr. Quality Evaluator will be responsible for monitoring and evaluating customer interactions across voice and chat channels, ensuring adherence to quality standards, compliance requirements, and customer experience expectations. The role requires strong analytical capabilities, coaching expertise, data interpretation skills, and the ability to drive continuous improvement through actionable feedback and reporting.<\/p><p><b>Key Responsibilities<\/b><\/p><ul><li>Conduct quality audits for customer interactions across voice and chat channels.<\/li><li>Evaluate performance on product knowledge, process adherence, communication skills, and customer handling.<\/li><li>Deliver structured and actionable feedback to improve agent performance and quality scores.<\/li><li>Analyze quality trends and identify opportunities for process improvement.<\/li><li>Prepare and publish quality reports, dashboards, and presentations for stakeholders.<\/li><li>Participate in calibration sessions to maintain scoring consistency and audit accuracy.<\/li><li>Collaborate with Operations, Training, and Business teams to improve overall customer experience.<\/li><li>Drive quality improvement initiatives and recommend corrective actions based on audit findings.<\/li><li>Support onboarding and ongoing development of new team members through coaching and knowledge sharing.<\/li><li>Ensure adherence to internal policies, procedures, regulatory requirements, and compliance standards.<\/li><li>Handle client-facing discussions related to quality performance and improvement initiatives when required.<\/li><li>Proactively identify process gaps, risks, and customer experience concerns and escalate them to relevant stakeholders.<\/li><li>Conduct Training Needs Analysis (TNA) and ensure timely execution and closure of identified training interventions.<\/li><li>Monitor key quality metrics and contribute towards achieving business and client objectives.<\/li><\/ul><p><b>Required Qualifications<\/b><\/p><ul><li>Graduation in any discipline.<\/li><li>Minimum relevant experience in Quality Assurance within Customer Service, Banking, Financial Services, FinTech, or BPO operations.<\/li><li>Experience auditing Voice and Chat interactions.<\/li><li>Strong understanding of Quality Frameworks, Audit Methodologies, and Coaching Processes.<\/li><li>Excellent verbal and written communication skills with strong grammar, sentence construction, and business communication abilities.<\/li><li>Proficiency in Microsoft Excel and PowerPoint for reporting and presentations.<\/li><li>Ability to work effectively in a fast-paced, performance-driven environment.<\/li><li>Willingness to work in permanent night shifts.<\/li><\/ul><p><b>Preferred Qualifications<\/b><\/p><ul><li>Experience in Banking, Financial Services, FinTech, Payments, or Digital Financial Products.<\/li><li>Exposure to customer support functions involving compliance and regulatory requirements.<\/li><li>Experience in client-facing quality discussions and stakeholder management.<\/li><li>Knowledge of quality improvement methodologies and root cause analysis.<\/li><\/ul><p><b>Key Skills<\/b><\/p><p><b>Quality &amp; Compliance<\/b><\/p><ul><li>Quality Auditing<\/li><li>Quality Assurance<\/li><li>Call Monitoring<\/li><li>Chat Auditing<\/li><li>Compliance Monitoring<\/li><li>Quality Calibration<\/li><li>Internal Controls<\/li><\/ul><p><b>Coaching &amp; Performance Improvement<\/b><\/p><ul><li>Feedback Delivery<\/li><li>Coaching &amp; Mentoring<\/li><li>Training Needs Analysis (TNA)<\/li><li>Performance Improvement Planning<\/li><li>Knowledge Management<\/li><\/ul><p><b>Analytics &amp; Reporting<\/b><\/p><ul><li>Data Analysis<\/li><li>Quality Reporting<\/li><li>MIS Reporting<\/li><li>Trend Analysis<\/li><li>Root Cause Analysis<\/li><li>Excel Reporting<\/li><li>Dashboard Management<\/li><\/ul><p><b>Communication &amp; Stakeholder Management<\/b><\/p><ul><li>Business Communication<\/li><li>Stakeholder Management<\/li><li>Presentation Skills<\/li><li>Client Interaction<\/li><li>Interpersonal Skills<\/li><\/ul><p><b>Technical Skills<\/b><\/p><ul><li>MS Excel<\/li><li>PowerPoint<\/li><li>Data Interpretation<\/li><li>Process Documentation<\/li><\/ul><p>\u00a0<\/p><p>\u00a0<\/p><p><b>Disclaimer\u00a0\u00a0<\/b><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p>\",\"ats_external_id\":\"R1754387\",\"location\":\"Gurugram, Hary\u0101na\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-12T20:41:26.847+08:00\",\"created_at\":\"2026-08-12T22:06:51.129+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMzkxMg?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/IND-Gurugram---RMZ-Infinity-Plot-No-15-Phase-IV-Udyog-Vihar\/Sr-Quality-Evaluator_R1754387\/apply\",\"head_count\":\"2\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Quality\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"740544c0a47f0138c497a976c10fed37\",\"descriptor\":\"Concentrix Daksh Services India Private Limited\",\"reference_id\":\"IDAKP\",\"organization_reference_id\":\"IDAKP\"},\"language\":[],\"location\":{\"city\":\"Gurugram\",\"state\":\"Hary\u0101na\",\"country\":{\"wid\":\"c4f78be1a8f14da0ab49ce1162348a5e\",\"iso2\":\"IN\",\"iso3\":\"IND\",\"descriptor\":\"India\",\"iso_numeric\":\"356\"},\"postal_code\":\"122015\",\"primary_location\":{\"id\":\"IN-GUR-RMZIN-01\",\"wid\":\"3ac675ef3dbd1015ad9dbd2db8450000\",\"descriptor\":\"IND Gurugram - RMZ Infinity 3rd Flr Plot No. 15 Phase IV Udyog Vihar\"}},\"languages\":null,\"recruiter\":{\"email\":{\"wid\":\"9cf6680ef5be1030e18916d4cf710005\",\"address\":\"ashutosh.gupta5@concentrix.com\"},\"last_name\":\"Gupta\",\"first_name\":\"Ashutosh\"},\"categories\":[{\"id\":\"CF Quality\",\"wid\":\"0227dc387a0901315915bdf9f6652a4f\",\"descriptor\":\"Quality\"}],\"recruiters\":[{\"id\":\"082649\",\"wid\":\"9f196ba80a87011e0401e4d30619d93e\",\"descriptor\":\"Meenakshi Chaudhary (082649)\"},{\"id\":\"103419590\",\"wid\":\"2b8d9a772ee31030898ee631efe90000\",\"descriptor\":\"Firoja Begum (103419590)\"},{\"id\":\"161943\",\"wid\":\"9f196ba80a870139e018ef640519805b\",\"descriptor\":\"Veena Mhatre (161943)\"},{\"id\":\"102277639\",\"wid\":\"4b657d1e952e102973ad9f37e4ef0000\",\"descriptor\":\"Souvik Ghosh (102277639)\"},{\"id\":\"103027315\",\"wid\":\"8e214d67412710161919f6f240c40000\",\"descriptor\":\"Mamatha . 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This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<p>\ud83d\ude80 Nous recrutons. Et cette fois encore c'est en pr&eacute;sentiel.<\/p>\\n<p>&nbsp;<\/p>\\n<p>Vous cherchez un emploi ou connaissez quelqu'un qui en cherche un ? C'est le moment de saisir votre chance.<\/p>\\n<p>&nbsp;<\/p>\\n<p>\ud83d\udccd Concentrix B&eacute;nin organise une deuxi&egrave;me M&eacute;ga Journ&eacute;e Portes Ouvertes de Recrutement de Conseillers Clients Francophones. Une seule date:&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>\ud83d\uddd3\ufe0f le Jeudi 27 ao&ucirc;t 2025<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>Une journ&eacute;e pour rencontrer nos &eacute;quipes, d&eacute;couvrir nos m&eacute;tiers et franchir une nouvelle &eacute;tape dans votre parcours professionnel.<\/p>\\n<p>&nbsp;<\/p>\\n<p>Avant de participer, une &eacute;tape est indispensable :<\/p>\\n<p>\u2705 Inscrivez-vous via le lien de cette annoce<\/p>\\n<p>N'attendez pas le dernier moment. Les opportunit&eacute;s n'attendent pas.<\/p>\\n<p>\ud83d\udc49 Identifiez une personne &agrave; la recherche d'un emploi et partagez cette publication. Son prochain d&eacute;fi professionnel commence peut-&ecirc;tre ici.<\/p>\\n<p>&nbsp;<\/p>\",\"ats_external_id\":\"BJ-1185\",\"location\":\"Cotonou, Benin\",\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":\"\",\"salary_currency\":null,\"updated_at\":\"2026-10-17T01:59:13.751+02:00\",\"created_at\":\"2026-08-11T13:54:52.764+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMTg1?\",\"apply_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMTg1\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"fr\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-france\",\"internal_job_listing\":\"1\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"8\",\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"1\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":\"0\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":\"92\",\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"1897\",\"campaign_id\":\"req-f6b15c12e4cdcda0\",\"campaign_title\":\"Content Moderator (Bilingual: Hebrew\/English) On-Site\",\"campaign_type\":null,\"job_title\":\"Content Moderator (Bilingual: Hebrew\/English) On-Site\",\"street\":null,\"address\":null,\"city\":\"Mississauga\",\"state\":\"Ontario\",\"postal_code\":\"L4V 1V2\",\"region\":null,\"country\":\"Canada\",\"short_description\":\"\",\"long_description\":\"<p>Join a world-class team in Mississauga, ON, as a Bilingual Content Moderator! At Concentrix, we\u2019re looking for passionate game-changers to deliver exceptional customer experiences and solutions for one of the world\u2019s best-known brands. If you're ready to grow with a Fortune 500 company with an inclusive, award-winning culture, your new career starts here. (Military veterans are encouraged to apply.)<\/p><p><\/p><p><strong>A NEW CAREER POWERED BY YOU<\/strong><\/p><p><\/p><p>Are you looking for a career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging? Would you like to join a Fortune 500 company that earns \u201cWorld\u2019s Best Workplaces,\u201d \u201cBest Company Culture,\u201d and \u201cBest Companies for Career Growth\u201d awards every year? Then a Content Moderator position at Concentrix is just the right place for you!<\/p><p><\/p><p>As a Content Moderator (Bilingual: Hebrew\/English), you\u2019ll join an organically diverse team from around the globe where all members contribute to and support each other\u2019s success and wellbeing, proudly united as \u201cgame-changers.\u201d Together, we serve as the intelligent transformation partner for the world\u2019s best-known brands, delivering exceptional customer experiences with tech-powered innovation.<\/p><p><\/p><p><strong>CAREER GROWTH AND PERSONAL DEVELOPMENT<\/strong><\/p><p><br>This is a great opportunity to reimagine an all-new career journey and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, technologies, and ongoing support you\u2019ll need to succeed. Plus, at Concentrix, there\u2019s real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That\u2019s why we offer a range of no-cost learning and leadership development programs designed to set you on your way to the kind of career you\u2019ve always envisioned.<\/p><p><\/p><p><strong>WHAT YOU WILL DO IN THIS ROLE&nbsp;<\/strong><\/p><p><\/p><p>As a Content Moderator (Bilingual: Hebrew\/English), you\u2019ll:<\/p><ul><li><p>Review products offered for sale on the client\u2019s platform to ensure that they do not violate any current policies<\/p><\/li><li><p>Address sensitive content which may be graphic, violent, or hateful, include offensive or derogatory language or other potentially distressing material<\/p><\/li><li><p>Identify trends that highlight gaps in social media policies<\/p><\/li><li><p>Demonstrate an understanding of market-specific legal and cultural practices that enable effective content review<\/p><\/li><li><p>Analyze and independently render decisions against high volumes of live and active issues regarding social media user behavior<\/p><\/li><li><p>Provide information, educate customers to update trackers, update required applications &amp; tools and keep internal stakeholders informed of issues<\/p><\/li><li><p>Deliver expert customer experiences\u2026with a smile<\/p><\/li><\/ul><p><\/p><p><strong>YOUR QUALIFICATIONS<\/strong><\/p><p><\/p><p>Your skills, integrity, knowledge, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our Content Moderator (Bilingual: Hebrew\/English) role include:<\/p><ul><li><p>Excellent written and verbal communication skills in English and one of the following languages: Hebrew<\/p><\/li><li><p>Clear awareness of potential biases or conflicts of interest and ensure these do not affect professional application of responsibilities<\/p><\/li><li><p>Deep familiarity with internet technology, streaming, internet slang\/colloquialisms and internet culture<\/p><\/li><li><p>Evaluate information and quickly\/independently develop a sound conclusion based on an existing framework<\/p><\/li><li><p>Mentally and emotionally able to handle offensive or disturbing behavior, language, and content<\/p><\/li><li><p>Be available to work within rotating shifts (Early Morning and\/or late Night, weekends\/ Long weekend\/Statutory Holidays)<\/p><\/li><li><p>Ability to monitor several information flows simultaneously<\/p><\/li><\/ul><p><\/p><p><strong>WHAT\u2019S IN IT FOR YOU<\/strong><\/p><p><\/p><p>One of our company\u2019s Culture Beliefs says, \u201cWe champion our people.\u201d That\u2019s why we significantly invest in our game-changers, our infrastructure, and our capabilities to ensure long-term success for both our teams and our customers. And we\u2019ll invest in YOU to aid in your career path and in your personal development. In this role, you\u2019ll also be provided with:<\/p><ul><li><p>The base salary range for this position is $23\/hr. (pay rate will not be below applicable minimum wage), plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program (EAP), registered retirement savings plan, paid time off and holidays, and paid training days. We accept applications for this position on an ongoing basis.<\/p><\/li><li><p>DailyPay enrollment option to access pay \\\"early,\\\" when you want it<\/p><\/li><li><p>Company networking opportunities with organized groups in the following topics: Network of Women, Black Professionals, LGBTQ+ Pride, Ability (Disabilities), Dynamic ((Neurodiversity), Women in Tech, OneEarth Champions, and more<\/p><\/li><li><p>Health and wellness programs with trained partners to help promote a healthy you<\/p><\/li><li><p>Mentorship programs that support your rewarding career journey&nbsp;<\/p><\/li><li><p>Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support<\/p><\/li><li><p>Celebrations for Concentrix Day, Game-Changer Appreciation Day, Customer Service Week, World Clean Up Day, #MyOneEarthPromise, and more<\/p><\/li><\/ul><p><\/p><p><strong>REIMAGINE THE BEST VERSION OF YOU!&nbsp;<br><\/strong><\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why half a million game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d<\/p><p>&nbsp;<\/p><p><strong>JOB AVAILABILITY<\/strong><\/p><p>&nbsp;<\/p><p>We accept applications for this position on an ongoing basis. It is currently for an existing, immediate vacancy; however, we are also considering applications for future opportunities as they arise. We encourage all interested candidates to apply.<\/p><p><br><br><p><strong>Physical and Cognitive Requirements:&nbsp;<\/strong><br>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p><p><br><strong>Equal Opportunity Statement:<\/strong><\/p><p>Concentrix is committed to equal employment opportunity and does not discriminate on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity or expression, age, marital or family status, disability, or any other category protected by provincial human rights legislation.<\/p><p><\/p><p><strong>Reasonable Accommodation Statement:<\/strong><\/p><p>Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.&nbsp;If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"mailto:app.acco@concentrix.com\\\"><u>app.acco@concentrix.com<\/u><\/a>.&nbsp; All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/p><p><\/p><p><strong>Artificial Intelligence (AI):<\/strong><\/p><p>As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/p><p><\/p><p><strong>Work Authorization:<\/strong><\/p><p>Only qualified applicants who are legally authorized to work in Canada will be considered.<\/p><p><\/p><p><strong>For further information on available work provinces and Equal Employment Opportunity as an applicant, please click <\/strong><a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\"><strong><u>HERE<\/u><\/strong><\/a><\/p><p><\/p><p><strong>Exigences physiques et cognitives<br><\/strong><br>L\u2019employ\u00e9 doit r\u00e9guli\u00e8rement utiliser un ordinateur, un clavier, un t\u00e9l\u00e9phone ou un casque d\u2019\u00e9coute, ainsi que d\u2019autres \u00e9quipements de bureau dans le cadre des fonctions essentielles de ce poste. Le travail est g\u00e9n\u00e9ralement de nature s\u00e9dentaire.<br><\/p><p><strong>D\u00e9claration d'\u00e9galit\u00e9 des chances <br><\/strong><\/p><p>Concentrix s'engage en faveur de l'\u00e9galit\u00e9 des chances en mati\u00e8re d'emploi et ne fait aucune discrimination fond\u00e9e sur la race, l'ascendance, le lieu d'origine, la couleur, l'origine ethnique, la citoyennet\u00e9, la croyance, le sexe, l'orientation sexuelle, l'identit\u00e9 ou l'expression de genre, l'\u00e2ge, l'\u00e9tat civil ou familial, le handicap, ou toute autre cat\u00e9gorie prot\u00e9g\u00e9e par la l\u00e9gislation provinciale sur les droits de la personne.<br><\/p><p>&nbsp;<strong>D\u00e9claration d'am\u00e9nagement raisonnable<br><\/strong><\/p><p>Concentrix accueille et encourage les candidatures des candidats en situation de handicap et s'engage \u00e0 offrir un processus de recrutement inclusif.&nbsp;Si vous avez besoin d'un am\u00e9nagement raisonnable pour participer \u00e0 n'importe quelle \u00e9tape du processus de candidature ou d'entrevue, veuillez nous en informer. Les demandes peuvent \u00eatre faites en contactant <a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"mailto:app.acco@concentrix.com\\\">app.acco@concentrix.com<\/a>.&nbsp; Toutes les informations seront trait\u00e9es de mani\u00e8re confidentielle et utilis\u00e9es uniquement pour faciliter votre participation au processus de recrutement.<br><\/p><p><strong>Intelligence artificielle (IA)<br><\/strong><\/p><p>Dans le cadre de notre processus de recrutement, nous pouvons utiliser des outils d'intelligence artificielle (IA) pour aider au tri et\/ou \u00e0 l'\u00e9valuation des candidats. Ces outils pourraient \u00eatre utilis\u00e9s pour \u00e9valuer les CV, les candidatures et d'autres documents soumis afin de nous aider \u00e0 identifier les meilleurs candidats pour le poste. <br><\/p><p><strong>Autorisation de travail<br><\/strong><\/p><p>Seuls les candidats qualifi\u00e9s l\u00e9galement autoris\u00e9s \u00e0 travailler au Canada seront consid\u00e9r\u00e9s. <strong><br><br>Pour plus d'informations sur les provinces de travail disponibles et l'\u00e9galit\u00e9 des chances en mati\u00e8re d'emploi en tant que candidat, veuillez cliquer <\/strong><a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\"><strong>ICI<\/strong><\/a><strong>.<\/strong><\/p><\/p>\",\"ats_external_id\":\"CA-req-f6b15c12e4cdcda0\",\"location\":null,\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":null,\"salary_currency\":null,\"updated_at\":\"2026-10-19T17:58:34.771Z\",\"created_at\":\"2026-08-11T13:44:08.729Z\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix.crew.talkpush.com\/apply\/concentrix\/058WQ2JE4FSP2XG2D9BMM10YZB0HJW4J\",\"apply_url\":\"https:\/\/concentrix.crew.talkpush.com\/apply\/concentrix\/058WQ2JE4FSP2XG2D9BMM10YZB0HJW4J\",\"head_count\":null,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"on_site\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-crew\",\"internal_job_listing\":null,\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":null,\"enable_onboarding\":null,\"accept_duplicate_applications\":null,\"delay_between_two_applications\":null,\"auto_call\":null,\"on_erp_listing\":null,\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":null,\"relevance_score\":\"1\"},{\"id\":\"362\",\"campaign_id\":\"1104\",\"campaign_title\":\"AboutYou \/ Hungarian \/ WAH in Slovakia\",\"campaign_type\":\"job_application\",\"job_title\":\"Poradce z\u00e1kaznickej podpory s ma\u010far\u010dinou a sloven\u010dinou\",\"street\":\"SVK Bratislava - TBD\",\"address\":\"SVK Bratislava - TBD\",\"city\":\"Remote\",\"state\":null,\"postal_code\":\"831 04\",\"region\":\"Remote\",\"country\":\"Slovakia\",\"short_description\":\"Job Description Summary\\nThe Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0<\/h2><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0<\/h2><p>\u2022 High school diploma with three to six months of relevant experience preferred<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0<\/h2><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge.\u00a0 Works with close supervision and clearly defined procedures.\u00a0 Starting to demonstrate familiarity with client terminology, operating standards and procedures.\u00a0 Starter without sustained metric performance levels.<\/p><p><\/p>\",\"ats_external_id\":\"R1689460\",\"location\":\"Remote, Remote\",\"job_type\":\"full_time\",\"salary\":\"1100\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-08-27T18:25:51.740+02:00\",\"created_at\":\"2026-08-11T12:12:44.823+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMTA0?\",\"apply_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMTA0\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-poland\",\"internal_job_listing\":\"1\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"1\",\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"1\",\"auto_call\":\"0\",\"on_erp_listing\":null,\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"1159\",\"campaign_id\":\"23670\",\"campaign_title\":\"Associate, Account Manager R1754145\",\"campaign_type\":\"job_application\",\"job_title\":\"Account Manager\",\"street\":\"IND Gurugram -Tower-A and Ground, 2nd, 3rd, 5th Floor, SP Infocity\",\"address\":\"IND Gurugram -Tower-A and Ground, 2nd, 3rd, 5th Floor, SP Infocity\",\"city\":\"Gurugram\",\"state\":\"Hary\u0101na\",\"postal_code\":\"122016\",\"region\":null,\"country\":\"India\",\"short_description\":\"The Associate Account Manager is responsible for overseeing the management of complex client accounts and developing processes to ensure favorable relationships with clients, meeting their operational needs. 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D\u00e9di\u00e9 \u00e0 la gestion des paiements et du cr\u00e9dit management, Concentrix Payment Services accompagne ses clients internationaux depuis 1984.<\/p><p><\/p><p>Dans le cadre d\u2019un stage de 3 \u00e0 6 mois, nous sommes \u00e0 la recherche d\u2019un \u00e9tudiant pour accompagner notre \u00e9quipe Sales dans l\u2019enrichissement de notre base de donn\u00e9es commerciales. Pour se faire les missions propos\u00e9es seront les suivantes :<\/p><p><\/p><p>-\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 R\u00e9cup\u00e9ration de donn\u00e9es aupr\u00e8s de diff\u00e9rentes sources existantes<\/p><p>-\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Constitution d\u2019une base de donn\u00e9es prospects<\/p><p>-\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Recherche d\u2019informations en ligne et sur les r\u00e9seaux tels que LinkedIn<\/p><p>-\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Consolidation et enrichissement de la base de donn\u00e9es sur Excel<\/p><p><\/p><p><b><u>Profil recherch\u00e9<\/u><\/b><br \/>En cours de formation Bac &#43;2 minimum en Marketing \/ Commerce \/ Data<\/p><p>Ma\u00eetrise du Pack Office (Word, Excel) et des outils informatiques<br \/>Vous \u00eates une personne rigoureuse, dynamique et autonome<\/p><p><br \/><b><u>Informations li\u00e9es au poste<\/u><\/b><br \/>Stage de 3 \u00e0 6 mois \u00e0 pourvoir d\u00e8s que possible<br \/>Bas\u00e9 \u00e0 Paris 17e ou Chamb\u00e9ry (Savoie)<\/p><p>Gratification de stage &#43; Tickets restaurants<\/p><p><\/p>\",\"ats_external_id\":\"R1749607\",\"location\":\"Paris\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-12T20:41:12.797+08:00\",\"created_at\":\"2026-08-07T22:04:36.546+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMzY0Ng?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/FRA-Paris---3-rue-dHeliopolis-CPS\/Stage---Assistant-Marketing---Data--H-F-_R1749607\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Marketing Solutions\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"78cc29882996101ac0b793c446ba0000\",\"descriptor\":\"Concentrix Payment Services France SAS\",\"reference_id\":\"WFR11\",\"organization_reference_id\":\"WFR11\"},\"language\":[],\"location\":{\"city\":\"Paris\",\"state\":null,\"country\":{\"wid\":\"54c5b6971ffb4bf0b116fe7651ec789a\",\"iso2\":\"FR\",\"iso3\":\"FRA\",\"descriptor\":\"France\",\"iso_numeric\":\"250\"},\"postal_code\":\"75017\",\"primary_location\":{\"id\":\"FR-PAR-HELIO-09\",\"wid\":\"6ae0091f53b0102d6f578a57ba9d0000\",\"descriptor\":\"FRA Paris - 3 rue d'Heliopolis-CPS\"}},\"languages\":null,\"recruiter\":{\"email\":{\"wid\":\"6b09ad84294e101654d048e9ff220002\",\"address\":\"cecile.meyer@concentrix.com\"},\"last_name\":\"Meyer\",\"first_name\":\"C\u00e9cile\"},\"categories\":[{\"id\":\"CF Marketing Solutions\",\"wid\":\"0227dc387a09015ea051256df665d54a\",\"descriptor\":\"Marketing Solutions\"}],\"recruiters\":[{\"id\":\"102578884\",\"wid\":\"da7d7d2449a21010322f82dc98ed0000\",\"descriptor\":\"C\u00e9cile Meyer (102578884)\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC2702\",\"wid\":\"f9af6d726098010cf8b95fdb500626e8\",\"descriptor\":\"Associate, Marketing Solutions\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-383639\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/FRA-Paris---3-rue-dHeliopolis-CPS\/Stage---Assistant-Marketing---Data--H-F-_R1749607\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/FRA-Paris---3-rue-dHeliopolis-CPS\/Stage---Assistant-Marketing---Data--H-F-_R1749607\/apply\",\"job_requisition_id\":\"R1749607\"}],\"organizations\":[{\"wid\":\"ce0ce82f114810157242d9a474ba0000\",\"descriptor\":\"W0ZVBP Francergn_Pay\",\"reference_id\":\"W0ZVBP\",\"custom_reference_id\":\"W0ZVBP\"},{\"wid\":\"ce0ce82f114810156f9cbd94c0ac0000\",\"descriptor\":\"23324 - Opexother - FRANCERGNPAY\",\"reference_id\":\"FRANCERGNPAY\",\"custom_reference_id\":\"FRANCERGNPAY\"}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"wid\":\"e61f2d22812a101faa427dec8f390000\",\"address\":\"noureddine.tliba@concentrix.com\"},\"last_name\":\"Tliba\",\"first_name\":\"Noureddine\"},\"category_groups\":[{\"id\":\"CF Marketing_Communications Group\",\"wid\":\"0227dc387a0901ec82e6dbf1ec6531e6\",\"descriptor\":\"Marketing & Communications Group\"}],\"job_requisition\":{\"id\":\"R1749607\",\"wid\":\"8e70c3d973231022260cb4a0b2e70000\",\"descriptor\":\"R1749607 Stage - Assistant Marketing \/ Data (H\/F) (Open)\"},\"recruiter_group\":[{\"email\":{\"wid\":\"6b09ad84294e101654d048e9ff220002\",\"address\":\"cecile.meyer@concentrix.com\"},\"last_name\":\"Meyer\",\"first_name\":\"C\u00e9cile\"}],\"requisition_type\":null,\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_10\",\"wid\":\"0227dc387a09013940c6f923e165de36\",\"descriptor\":\"Grade 10\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":null,\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"1568\",\"campaign_id\":\"954\",\"campaign_title\":\"Advisor I, B2B Sales R1753876\",\"campaign_type\":\"job_application\",\"job_title\":\"Sales Representative (Spanish-speaking) - Hybrid - High Tech Industry HT05\",\"street\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"address\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"postal_code\":\"8020\",\"region\":\"CATALONIA\",\"country\":\"Spain\",\"short_description\":\"The Advisor I, B2B Sales position interfaces with customers via inbound calls, outbound calls, or through the Internet for the purpose of selling basic products and services. This position is responsible for processing customer orders and sales, providing\/receiving information, selling client products\/service, as well as providing basic customer service support.\",\"long_description\":\"<p><b><span style=\\\"font-size:inherit\\\"><br \/>Additional Job Description<\/span><\/b><\/p><p><b><span style=\\\"font-size:inherit\\\">Experience the power of a game-changing career\u00a0<\/span><\/b><span style=\\\"font-size:inherit\\\">\u00a0<\/span><\/p><br \/><p><span style=\\\"font-size:inherit\\\">Want to be part of an innovative and growing team? We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries.\u00a0\u00a0<\/span><\/p><p><span style=\\\"font-size:inherit\\\">If you\u2019re looking to grow and be inspired, as a <\/span><b><span style=\\\"font-size:inherit\\\">Sales Representative<\/span><\/b><span style=\\\"font-size:inherit\\\"> in Barcelona (hybrid), you will be part of our team of game-changers who are powering the brands of the future in the Tech industry.\u00a0\u00a0<\/span><\/p><br \/><p><b><span style=\\\"font-size:inherit\\\">Career growth and personal development\u00a0<\/span><\/b><span style=\\\"font-size:inherit\\\">\u00a0<\/span><\/p><br \/><p><span style=\\\"font-size:inherit\\\">This is a great opportunity to experience the power of what\u2019s next and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed.\u00a0\u00a0<\/span><\/p><br \/><p><b><span style=\\\"font-size:inherit\\\">What you will do in this role\u00a0<\/span><\/b><span style=\\\"font-size:inherit\\\">\u00a0<\/span><\/p><br \/><p><span style=\\\"font-size:inherit\\\">In everything we do, we believe in doing right by and for people \u2013 our clients, their customers, our people, our community, and our planet.\u00a0\u00a0<\/span><\/p><br \/><p><span style=\\\"font-size:inherit\\\">As a <\/span><b><span style=\\\"font-size:inherit\\\">Sales Representative<\/span><\/b><span style=\\\"font-size:inherit\\\"> in our team, you will:\u00a0\u00a0<\/span><\/p><br \/><p><span style=\\\"font-size:inherit\\\">- Articulate clearly Partner Program value proposition and register new resellers into the program \u00a0<br \/>- Respond in a timely and accurate manner to calls\/e-mails from resellers, routing onwards if appropriate. Drive answer when time need to find appropriate answer \u00a0<br \/>- Provide basic general information on products for inbound and outbound calls or e-mails \u00a0<br \/>- Detect High Business Opportunities \u00a0<br \/>- Act as the main point of entry for telephone contacts generated by partner telemarketing activities and campaigns \u00a0<br \/>- Process callout campaign based on a predefined list of resellers \u00a0<br \/>- Process specific marketing on products and services\u00a0<\/span><\/p><p><span style=\\\"font-size:inherit\\\">\u00a0<\/span><\/p><p><b><span style=\\\"font-size:inherit\\\">Concentrix is a great match if you:\u00a0<\/span><\/b><span style=\\\"font-size:inherit\\\">\u00a0<\/span><\/p><p><span style=\\\"font-size:inherit\\\"><br \/>- Are bilingual in Spanish plus advaced English<\/span><\/p><p><span style=\\\"font-size:inherit\\\">- Have outstanding communication skills (verbal and written) \u00a0<br \/>- Have previous B2B sales experience \u00a0<br \/>- Are positive, goal and target orientated \u00a0<br \/>- Are comfortable speaking with business users at all levels \u00a0<br \/>- Are a strong individual contributor as well as a team player \u00a0<br \/>- Can handle project tasks with minimal direction and supervision \u00a0<br \/>- Are highly organized and detail oriented \u00a0<br \/>- Can prioritize workload.\u00a0\u00a0\u00a0<\/span><\/p><br \/><p><span style=\\\"font-size:inherit\\\">Don\u2019t meet every requirement? No worries. We\u2019re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don\u2019t check every box, we still encourage you to apply. We\u2019ll do our best to match you with the right job, whether it\u2019s this one or another role.\u00a0\u00a0<\/span><\/p><br \/><p><b><span style=\\\"font-size:inherit\\\">What\u2019s in it for you\u00a0<\/span><\/b><span style=\\\"font-size:inherit\\\">\u00a0<\/span><\/p><br \/><p><span style=\\\"font-size:inherit\\\">- Full-time 39 hours\/week indefinite contract: Monday to Friday from 9:00 to 18:00<br \/>- Salary 20.100 euros gross\/year &#43; up to 4.400 euros gross\/year in bonus &#43;\u00a0medical insurance<br \/>- Central location in Barcelona \u00a0<br \/>- Bring-a-friend (referral) bonus opportunities \u00a0<br \/>- Full paid training on the company and the project you&#39;ll be working on \u00a0<br \/>- Career development programs, specialized courses \u00a0<br \/>\u00a0<\/span><\/p><p><span style=\\\"font-size:inherit\\\">Experience the best version of you!\u00a0\u00a0<\/span><\/p><br \/><p><span style=\\\"font-size:inherit\\\">At Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.\u00a0\u00a0<\/span><\/p><p><span style=\\\"font-size:inherit\\\">If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d\u00a0\u00a0<br \/><\/span><\/p><p><i><span style=\\\"font-size:inherit\\\">Concentrix is an equal opportunity employer\u00a0\u00a0<\/span><\/i><\/p><p><i><span style=\\\"font-size:inherit\\\">We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.\u00a0<br \/><\/span><\/i>R1753876\u00a0<\/p>\",\"ats_external_id\":\"R1753876\",\"location\":\"Barcelona, CATALONIA\",\"job_type\":\"full_time\",\"salary\":\"1675\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-10-20T13:13:50.539+02:00\",\"created_at\":\"2026-08-07T16:04:47.330+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC85NTQ?\",\"apply_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC85NTQ\/apply?\",\"head_count\":\"300\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"B2B Sales\",\"job_industry\":null,\"contract_type\":\"\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"organization_reference_id\":\"WES05\"},\"location\":{\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"country\":{\"wid\":\"bd34c524a6a04ae6915f5d96fa086199\",\"iso2\":\"ES\",\"iso3\":\"ESP\",\"descriptor\":\"Spain\",\"iso_numeric\":\"724\"},\"postal_code\":\"8020\",\"primary_location\":{\"id\":\"ES-BAR-SELVA-01\",\"wid\":\"e3ece62c945d101d479c643715ac0000\",\"descriptor\":\"ESP Barcelona - 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Day to day, you sit with the local business: building and maintaining the dashboards they rely on, surfacing trends before they become surprises, and translating numbers into recommended actions. At the same time, you work as part of the Global BI team, which owns the data platform, the shared data models, and the reporting standards. Your job is to keep those two worlds connected \u2014 so that when the business changes, the data infrastructure changes with it, and when the global platform changes, local reporting keeps running without disruption.\\n\\nSuccess in this role is not measured by the number of dashboards produced. It is measured by whether the business makes better and faster decisions because you are here.\",\"long_description\":\"<p><b>Turn data into insight<\/b><\/p><ul><li>Monitor performance against targets and highlight trends, anomalies, and inflection points proactively, rather than waiting to be asked.<\/li><li>Perform root-cause and driver analysis to explain why a metric moved, not just that it moved.<\/li><li>Identify emerging risks \u2014 pipeline gaps, margin erosion, demand shifts, service or cost outliers \u2014 early enough for the business to act.<\/li><li>Translate findings into clear, specific, prioritized recommendations, with an honest read on confidence and what further data would sharpen the answer.<\/li><li>Present to local leadership in plain business language; tailor depth to the audience.<\/li><\/ul><p><\/p><p><b>Build and maintain reporting the business trusts<\/b><\/p><ul><li>Design, build, and maintain dashboards and self-service reports covering core commercial and operational KPIs.<\/li><li>Own the full lifecycle of local reporting assets: requirements gathering, build, testing, documentation, rollout, and retirement of what is no longer used.<\/li><li>Maintain data quality and reconciliation checks so reported numbers match the source of truth; investigate and resolve discrepancies at the root cause rather than patching the output.<\/li><li>Keep documentation current \u2014 metric definitions, calculation logic, refresh schedules, and known limitations.<\/li><\/ul><p><\/p><p><b>Partner with the business<\/b><\/p><ul><li>Act as the first point of contact for local analytics and reporting requests; triage, scope, and prioritize them against business impact.<\/li><li>Sit close to the commercial, operations, and finance teams to understand how the business actually works, not only how it is represented in the data.<\/li><li>Challenge requests constructively \u2014 clarify the decision behind the ask, and propose a better route when a requested report will not answer the real question.<\/li><li>Coach business users toward self-service so routine questions do not require a ticket.<\/li><li>Design, build, and maintain dashboards and self-service reports covering core commercial and operational KPIs.<br \/>Own the full lifecycle of local reporting assets: requirements gathering, build, testing, documentation, rollout, and retirement of what is no longer used.<br \/>Maintain data quality and reconciliation checks so reported numbers match the source of truth; investigate and resolve discrepancies at the root cause rather than patching the output.<br \/>Keep documentation current \u2014 metric definitions, calculation logic, refresh schedules, and known limitations.<\/li><\/ul><p><\/p><p><b>Connect local and global<\/b><\/p><ul><li>Represent local business requirements to the Global BI team: new data sources, metric changes, market-specific logic, and reporting gaps.<\/li><li>Track upstream changes \u2014 data model updates, platform migrations, definition changes, release schedules \u2014 and assess the local impact before they land.<\/li><li>Plan and execute the local side of migrations, upgrades, and refactors so that reporting continuity is maintained and users experience no unplanned downtime or silent breakage.<\/li><li>Adopt and apply global standards for data modelling, naming, security, and visualization; flag where a genuine local exception is warranted and make the case for it.<\/li><li>Contribute local solutions back to the global team where they can be reused in other markets.<\/li><\/ul><p><\/p><p><b>Manage change and continuity<\/b><\/p><ul><li>Maintain a clear inventory of local reporting assets, their owners, dependencies, and business criticality.<\/li><li>Update reporting logic when the business changes \u2014 new products, new structures, restatements, reorganizations \u2014 and communicate the impact on historical comparability.<\/li><li>Document handover-ready runbooks so critical reporting is not dependent on any single person.<\/li><li>Communicate proactively about outages, delays, and known data issues, including what is being done and by when.<\/li><\/ul><p><\/p><p><b><span>Required<\/span><\/b><\/p><ul><li><span>3&#43; years in a BI, data analyst, or reporting role, ideally supporting commercial or operational functions.<\/span><\/li><li><span>Strong SQL \u2014 able to write, read, and optimize queries against large, imperfect datasets independently.<\/span><\/li><li><span>Hands-on expertise in at least one enterprise BI tool (Power BI, Tableau, Looker, or Qlik), including data modelling and performance tuning, not just chart building.<\/span><\/li><li><span>Solid grasp of data modelling concepts (dimensional modelling, fact\/dimension design, granularity, slowly changing dimensions).<\/span><\/li><li><span>Demonstrated ability to move from a raw business question to a defensible answer with a clear recommendation.<\/span><\/li><li><span>Excellent communication skills: you can explain a technical constraint to a business stakeholder and a business nuance to an engineer, and be understood by both.<\/span><\/li><li><span>Comfortable working across time zones with a distributed team, and self-directed enough to make progress without daily supervision.<\/span><\/li><li><span>Business fluency in English.<\/span><\/li><\/ul><p><\/p><p><b><span>Nice to have<\/span><\/b><\/p><ul><li><p><span>Experience in a matrixed or multi-country organization with central\/local reporting structures.<\/span><\/p><\/li><li><span>Python or R for analysis and automation.<\/span><\/li><li><span>Familiarity with a modern cloud data stack (Snowflake, BigQuery, Databricks, Redshift) and transformation tooling such as dbt.<\/span><\/li><li><span>Version control (Git) and experience working within a release or change-management process.<\/span><\/li><li><span>Exposure to forecasting, cohort, or statistical analysis.<\/span><\/li><\/ul>\",\"ats_external_id\":\"R1752070\",\"location\":\"Kuala Lumpur Sentral, Wilayah Persekutuan Kuala Lumpur\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-12T20:40:46.639+08:00\",\"created_at\":\"2026-08-07T14:04:09.221+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMzYwNQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MYS-Kuala-Lumpur-Nu-Tower-2\/Professional--BI-Analyst--TCF-_R1752070\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Business Intelligence and Insights\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"FILLED\",\"wid\":\"232c295da09343aea44be6eb390d719f\",\"descriptor\":\"Filled\"},\"company\":{\"wid\":\"875d4c3c8e77101ac0b5a0d5d7120000\",\"descriptor\":\"Concentrix Malaysia Sdn. Bhd\",\"reference_id\":\"WMY04\",\"organization_reference_id\":\"WMY04\"},\"language\":[],\"location\":{\"city\":\"Kuala Lumpur Sentral\",\"state\":\"Wilayah Persekutuan Kuala Lumpur\",\"country\":{\"wid\":\"972dc4ba8d454bc0b893ff84b1529077\",\"iso2\":\"MY\",\"iso3\":\"MYS\",\"descriptor\":\"Malaysia\",\"iso_numeric\":\"458\"},\"postal_code\":\"50470\",\"primary_location\":{\"id\":\"MY-KUM-JALAN-Y0\",\"wid\":\"4b7f2f2c7f9a103c1588d7d4881a0ca9\",\"descriptor\":\"MYS Kuala Lumpur Nu Tower 2\"}},\"languages\":null,\"recruiter\":{\"email\":{\"wid\":\"14c4d396a2a1101714f24bc322750004\",\"address\":\"shannonmichael.foo@concentrix.com\"},\"last_name\":\"Foo\",\"first_name\":\"Shannon Michael\"},\"categories\":[{\"id\":\"CF Business Intelligence and Insights\",\"wid\":\"8e4db81522a2101fda26debc8d540000\",\"descriptor\":\"Business Intelligence and Insights\"}],\"recruiters\":[{\"id\":\"103133342\",\"wid\":\"77196a624eee1017036b0fe7d3010000\",\"descriptor\":\"Shannon Michael Foo (103133342)\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JT1087\",\"wid\":\"27c63b0dc546101021ed249ea5fb0000\",\"descriptor\":\"Professional, BI Analyst (TCF)\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-382605\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MYS-Kuala-Lumpur-Nu-Tower-2\/Professional--BI-Analyst--TCF-_R1752070\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MYS-Kuala-Lumpur-Nu-Tower-2\/Professional--BI-Analyst--TCF-_R1752070\/apply\",\"job_requisition_id\":\"R1752070\"}],\"organizations\":[{\"wid\":\"7a24c2d7913710016d13b9ab12c30000\",\"descriptor\":\"W0ZXX7 MICROSOFT P_VDS KL PRD\",\"reference_id\":\"W0ZXX7\",\"custom_reference_id\":\"W0ZXX7\"},{\"wid\":\"5177aea6045b103974dffff4ebc40000\",\"descriptor\":\"20210 - Microsoft - WHSBTSPAIN317\",\"reference_id\":\"WHSBTSPAIN317\",\"custom_reference_id\":\"WHSBTSPAIN317\"}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"wid\":\"2436f2934634100cab14ffa3c5680000\",\"address\":\"syedburhan.gillani@concentrix.com\"},\"last_name\":\"Gillani\",\"first_name\":\"Syed Burhan\"},\"category_groups\":[{\"id\":\"CF Information Technology Group\",\"wid\":\"0227dc387a09016bad567901ec6584db\",\"descriptor\":\"Information Technology Group\"}],\"job_requisition\":{\"id\":\"R1752070\",\"wid\":\"f91a703388cf10220a60b07429ea0000\",\"descriptor\":\"R1752070 Professional, BI Analyst (TCF) (Filled)\"},\"recruiter_group\":[{\"email\":{\"wid\":\"14c4d396a2a1101714f24bc322750004\",\"address\":\"shannonmichael.foo@concentrix.com\"},\"last_name\":\"Foo\",\"first_name\":\"Shannon Michael\"}],\"requisition_type\":null,\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_T9\",\"wid\":\"3f18747a40e6101079012231438b0000\",\"descriptor\":\"Grade T9\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":null,\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"363\",\"campaign_id\":\"1099\",\"campaign_title\":\"HP Inc \/ Czech \/ Prague - flexible(Copy - 08\/07\/26  1:56:28)\",\"campaign_type\":\"job_application\",\"job_title\":\"Partner Business Manager s \u010de\u0161tinou\",\"street\":null,\"address\":null,\"city\":\"Prague\",\"state\":\"Prague\",\"postal_code\":null,\"region\":\"Prague\",\"country\":\"Czechia\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p class=\\\"typography-body-large-text-regular mb-800\\\">Chce&scaron; posunout svou kari&eacute;ru v&nbsp;sales? Neboj&iacute;&scaron; se v&yacute;zev, m&aacute;&scaron; tah na branku a&nbsp;bav&iacute; t\u011b pr&aacute;ce v&nbsp;mezin&aacute;rodn&iacute;m prost\u0159ed&iacute;?<\/p>\\n<p class=\\\"typography-body-large-text-regular mb-800\\\">Pak pro tebe m&aacute;me skv\u011blou p\u0159&iacute;le\u017eitost vstoupit do sv\u011bta IT a&nbsp;dlouhodob\u011b v&nbsp;n\u011bm r\u016fst.<\/p>\\n<p class=\\\"typography-body-large-text-regular mb-800\\\">Na pozici Inside Business Partner Manager bude&scaron; zodpov\u011bdn&yacute;\/&aacute; za sv\u011b\u0159en&eacute; portfolio partner\u016f a&nbsp;r\u016fst jejich prodej\u016f. Stane&scaron; se jejich kl&iacute;\u010dov&yacute;m kontaktem a&nbsp;partnerem pro r\u016fst.<\/p>\\n<p class=\\\"typography-body-large-text-regular mb-800\\\">\u2e3b<\/p>\\n<p class=\\\"typography-body-large-text-regular mb-800\\\"><strong>Co bude tv&yacute;m &uacute;kolem<\/strong><\/p>\\n<p class=\\\"typography-body-large-text-regular mb-800\\\"><br \/>&bull; Spr&aacute;va a&nbsp;rozvoj portfolia obchodn&iacute;ch partner\u016f s&nbsp;c&iacute;lem dosahovat meziro\u010dn&iacute;ho r\u016fstu (YoY)<br \/>&bull; Porozum\u011bn&iacute; trhu partner\u016f a&nbsp;konkuren\u010dn&iacute;mu prost\u0159ed&iacute;<br \/>&bull; Pravideln&aacute; a&nbsp;proaktivn&iacute; komunikace s&nbsp;partnery (telefonicky, online)<br \/>&bull; Vyhled&aacute;v&aacute;n&iacute; nov&yacute;ch obchodn&iacute;ch p\u0159&iacute;le\u017eitost&iacute;, pr&aacute;ce s&nbsp;cenotvorbou a&nbsp;veden&iacute; partnera cel&yacute;m obchodn&iacute;m cyklem<br \/>&bull; &Scaron;kolen&iacute; partner\u016f na nov&eacute; produkty, \u0159e&scaron;en&iacute; a&nbsp;funkcionality<br \/>&bull; V\u010dasn&aacute; a&nbsp;profesion&aacute;ln&iacute; komunikace s&nbsp;resellery (telefon, e-mail)<br \/>&bull; Budov&aacute;n&iacute; dlouhodob&yacute;ch vztah\u016f, loajality a&nbsp;rozvoj partnersk&yacute;ch kompetenc&iacute; a&nbsp;certifikac&iacute;<br \/>&bull; Kontrola pln\u011bn&iacute; po\u017eadavk\u016f partnersk&eacute;ho programu (technick&eacute;\/obchodn&iacute; certifikace, obratov&eacute; c&iacute;le)<br \/>&bull; Forecasting, sledov&aacute;n&iacute; v&yacute;konu partner\u016f a&nbsp;pr&aacute;ce s&nbsp;intern&iacute;mi n&aacute;stroji<br \/>&bull; Monitoring marketingov&yacute;ch aktivit partner\u016f, co-marketingu a&nbsp;n&aacute;vratnosti investic (ROI)<br \/>&bull; Registrace a&nbsp;onboarding IT reseller\u016f do partnersk&eacute;ho programu<\/p>\\n<p class=\\\"typography-body-large-text-regular mb-800\\\">\u2e3b<\/p>\\n<p class=\\\"typography-body-large-text-regular mb-800\\\"><strong>Koho hled&aacute;me<\/strong><\/p>\\n<p class=\\\"typography-body-large-text-regular mb-800\\\"><br \/>&bull; Rodil&eacute;ho mluv\u010d&iacute;ho \u010de&scaron;tiny a&nbsp;plynulou znalost angli\u010dtiny<br \/>&bull; V&yacute;born&eacute; komunika\u010dn&iacute; schopnosti (&uacute;stn&iacute; i&nbsp;p&iacute;semn&eacute;)<br \/>&bull; Zku&scaron;enosti s&nbsp;obchodem, ide&aacute;ln\u011b B2B<br \/>&bull; Pozitivn&iacute; p\u0159&iacute;stup, orientaci na c&iacute;le a&nbsp;v&yacute;sledky<br \/>&bull; Samostatnost i&nbsp;schopnost t&yacute;mov&eacute; spolupr&aacute;ce<br \/>&bull; Schopnost pracovat na &uacute;kolech s&nbsp;minim&aacute;ln&iacute;m veden&iacute;m<br \/>&bull; Flexibilitu p\u0159i stanovov&aacute;n&iacute; priorit<\/p>\\n<p class=\\\"typography-body-large-text-regular mb-800\\\">\u2e3b<\/p>\\n<p class=\\\"typography-body-large-text-regular mb-800\\\"><strong>Co ti nab&iacute;z&iacute;me<\/strong><\/p>\\n<p class=\\\"typography-body-large-text-regular mb-800\\\"><br \/>&bull; 25 dn&iacute; pln\u011b hrazen&eacute; dovolen&eacute;<br \/>&bull; Stravenkov&yacute; pau&scaron;&aacute;l (123,90 CZK \/ pracovn&iacute; den)<br \/>&bull; Benefitn&iacute; karta (1 940 CZK m\u011bs&iacute;\u010dn\u011b)<br \/>&bull; Skv\u011blou k&aacute;vu a&nbsp;\u010daj, \u010derstv&eacute; ovoce a&nbsp;ob\u010derstven&iacute; na pracovi&scaron;ti<br \/>&bull; Multisport kartu<br \/>&bull; Ka\u017edodenn&iacute; vyu\u017eit&iacute; ciz&iacute;ch jazyk\u016f (zejm&eacute;na angli\u010dtiny)<br \/>&bull; Hern&iacute; koutky, relax z&oacute;ny, terasy (pro ku\u0159&aacute;ky i&nbsp;neku\u0159&aacute;ky) a&nbsp;pln\u011b vybaven&eacute; kuchy\u0148ky<br \/>&bull; V&nbsp;okol&iacute; kancel&aacute;\u0159&iacute; &scaron;irok&yacute; v&yacute;b\u011br restaurac&iacute;, v\u010detn\u011b vegan-friendly<br \/>&bull; F&eacute;rov&yacute; a&nbsp;lidsk&yacute; t&yacute;m s&nbsp;d\u016frazem na etiku a&nbsp;corporate governance<br \/>&bull; Skv\u011blou dostupnost MHD (metro Bud\u011bjovick&aacute;)<br \/>&bull; Fitness centrum nebo park v&nbsp;doch&aacute;zkov&eacute; vzd&aacute;lenosti<br \/>&bull; Teambuildingy, firemn&iacute; akce, sportovn&iacute; aktivity<br \/>&bull; Mo\u017enost kari&eacute;rn&iacute;ho r\u016fstu v&nbsp;mezin&aacute;rodn&iacute;m prost\u0159ed&iacute;<\/p>\",\"ats_external_id\":\"CZ-1099\",\"location\":\"Prague, Prague\",\"job_type\":\"full_time\",\"salary\":\"37000\",\"salary_type\":\"monthly\",\"salary_currency\":\"CZK\",\"updated_at\":\"2026-08-07T13:57:32.064+02:00\",\"created_at\":\"2026-08-07T13:56:28.895+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMDk5?\",\"apply_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMDk5\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"wfh_flexible\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-poland\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"1\",\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"1\",\"auto_call\":\"0\",\"on_erp_listing\":null,\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"474\",\"campaign_id\":\"4684\",\"campaign_title\":\"GTM - Etraveli Portuguese - Cairo\",\"campaign_type\":\"job_application\",\"job_title\":\"Portuguese Travel Advisor\",\"street\":null,\"address\":null,\"city\":\"Cairo\",\"state\":\"Cairo Governorate\",\"postal_code\":null,\"region\":\"Cairo\",\"country\":\"Egypt\",\"short_description\":\"Join Concentrix Today as a Portuguese travel advisor!\",\"long_description\":\"<h1><strong>Travel Advisor (Portuguese-English Bilingual)<\/strong><\/h1>\\n<p>The Travel Advisor position interfaces with customers via inbound calls, chats, emails, and other communication channels to provide exceptional travel-related support. In this role, you will assist customers with travel inquiries, reservations, itinerary changes, and general travel guidance while delivering a seamless customer experience.<\/p>\\n<p>Joining this role provides the opportunity to work in a dynamic travel environment, develop customer service expertise, and build a rewarding career with one of the world's leading customer experience organizations.<\/p>\\n<h2><strong>In This Role, You'll:<\/strong><\/h2>\\n<ul>\\n<li>Be the primary point of contact for customers, providing support through phone, email, and chat.<\/li>\\n<li>Assist customers with travel-related inquiries, bookings, changes, and cancellations.<\/li>\\n<li>Deliver accurate information and guidance regarding travel services and policies.<\/li>\\n<li>Resolve customer concerns professionally and efficiently while ensuring a positive experience.<\/li>\\n<li>Build strong customer relationships through empathy, active listening, and clear communication.<\/li>\\n<li>Collaborate with colleagues and support teams to achieve service and performance goals.<\/li>\\n<\/ul>\\n<h2><strong>Essential Functions \/ Core Responsibilities:<\/strong><\/h2>\\n<ul>\\n<li>Ensure service delivery meets quality and performance standards.<\/li>\\n<li>Identify customer needs through effective questioning and active listening.<\/li>\\n<li>Provide timely and accurate resolutions to customer inquiries.<\/li>\\n<li>Maintain up-to-date knowledge of travel products, services, and processes.<\/li>\\n<li>Accurately document customer interactions and account updates.<\/li>\\n<li>Contribute to customer satisfaction and continuous improvement initiatives.<\/li>\\n<li>Adhere to company policies, procedures, and operational requirements.<\/li>\\n<\/ul>\\n<h2><strong>Candidate Profile:<\/strong><\/h2>\\n<ul>\\n<li>Fluent in <strong>Portuguese and English<\/strong>, both written and verbal.<\/li>\\n<li>High school diploma or equivalent.<\/li>\\n<li>Previous customer service experience is an advantage.<\/li>\\n<li>Excellent communication, interpersonal, and customer engagement skills.<\/li>\\n<li>Strong problem-solving and analytical skills.<\/li>\\n<li>Comfortable working in a fast-paced, performance-driven environment.<\/li>\\n<li>Ability to multitask, prioritize, and adapt to changing business needs.<\/li>\\n<li>Basic computer skills and ability to navigate multiple systems.<\/li>\\n<li>Ability to work independently and collaboratively within a team.<\/li>\\n<li>Detail-oriented, dependable, and professional.<\/li>\\n<li>Patient, composed, and solution-oriented in all customer interactions.<\/li>\\n<li>Flexible to work rotational shifts.<\/li>\\n<\/ul>\\n<h2><strong>Location:<\/strong><\/h2>\\n<p><strong>Smart Village, 6th of October<\/strong><\/p>\\n<h2><strong>Compensation &amp; Benefits:<\/strong><\/h2>\\n<ul>\\n<li><strong>Competitive Monthly Gross Salary<\/strong><\/li>\\n<li><strong>Monthly Sign-on Bonus for the First 3 Months<\/strong><\/li>\\n<li>Medical Insurance<\/li>\\n<li>Social Insurance<\/li>\\n<li>Transportation Provided<\/li>\\n<li>Bright Career Path with Promotion Opportunities After Completing the First 6 Months<\/li>\\n<\/ul>\\n<h2><strong>Shift Details:<\/strong><\/h2>\\n<ul>\\n<li>Rotational Shifts<\/li>\\n<li>9 Working Hours per Shift<\/li>\\n<li>Earliest Start Time: <strong>10:00 AM<\/strong><\/li>\\n<li>Latest End Time: <strong>1:00 AM<\/strong><\/li>\\n<\/ul>\\n<h2><strong>Career Growth:<\/strong><\/h2>\\n<p>This role offers a structured learning and development journey with ongoing coaching and support. Successful employees will have access to internal career opportunities and promotion pathways after completing their first six months, based on performance and business needs.<\/p>\\n<h2><strong>Additional Information:<\/strong><\/h2>\\n<p>Program requirements, responsibilities, and expectations may vary based on operational needs and business requirements.<\/p>\\n<h2><strong>Disclaimer:<\/strong><\/h2>\\n<p>The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this role. They are not intended to be an exhaustive list of all responsibilities, duties, or skills.<\/p>\\n<p>Concentrix is an equal opportunity employer and considers all qualified applicants based on role requirements and business needs.<\/p>\\n<hr \/>\",\"ats_external_id\":\"EG-4684\",\"location\":\"Cairo, Cairo\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"monthly\",\"salary_currency\":\"EGP\",\"updated_at\":\"2026-10-16T03:59:17.271+04:00\",\"created_at\":\"2026-08-07T13:33:23.197+04:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-met1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80Njg0?\",\"apply_url\":\"https:\/\/concentrix-met1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80Njg0\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-met1\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"8\",\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"3\",\"auto_call\":\"0\",\"on_erp_listing\":\"1\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":\"47\",\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"1163\",\"campaign_id\":\"23578\",\"campaign_title\":\"People Solutions Generalist I R1753700\",\"campaign_type\":\"job_application\",\"job_title\":\"People Solution Business Partner (F\/H) - Cotonou\",\"street\":\"BEN COTONOU - Parcel F et G , Quartier Enagnon 4eme Arrondissement \u00eelot 40002\",\"address\":\"BEN COTONOU - Parcel F et G , Quartier Enagnon 4eme Arrondissement \u00eelot 40002\",\"city\":\"COTONOU\",\"state\":\"Littoral Department\",\"postal_code\":null,\"region\":null,\"country\":\"Benin\",\"short_description\":\"Votre r\u00f4le principal sera d\u2019accompagner les managers et les employ\u00e9s en offrant un soutien strat\u00e9gique et op\u00e9rationnel sur l\u2019ensemble des sujets RH afin d\u2019aligner les pratiques humaines avec les objectifs de l\u2019entreprise.\",\"long_description\":\"<p><b>Rejoignez une \u00e9quipe d\u00e9di\u00e9e \u00e0 l\u2019excellence de la relation client ! <\/b><\/p><p><b>Qui sommes-nous ?<\/b><\/p><p>Concentrix est une entreprise internationale implant\u00e9e dans plus de 70 pays. Sp\u00e9cialistes de l&#39;am\u00e9lioration de l&#39;exp\u00e9rience client et de l&#39;optimisation des processus m\u00e9tiers, nous aidons les entreprises \u00e0 se transformer et atteindre l&#39;excellence, dans un environnement inclusif, collaboratif et innovant.<\/p><p><\/p><p><b>Votre mission en tant que People Solution Business Partner <\/b><\/p><p>Votre r\u00f4le principal sera d\u2019accompagner les managers et les employ\u00e9s en offrant un soutien strat\u00e9gique et op\u00e9rationnel sur l\u2019ensemble des sujets RH afin d\u2019aligner les pratiques humaines avec les objectifs de l\u2019entreprise.<\/p><p><\/p><p><b>ACTIVIT\u00c9S PRINCIPALES PSBP <\/b><\/p><p><\/p><p><b>1. Int\u00e9gration et accompagnement des nouvelles recrues<\/b><\/p><ul><li>Garantir la compl\u00e9tude et la conformit\u00e9 administrative des dossiers (contrats, autorisations, informations l\u00e9gales).<\/li><li>Assurer un accueil de qualit\u00e9 et la compr\u00e9hension des r\u00e8gles, outils et processus de l\u2019entreprise.<\/li><li>Piloter et suivre le parcours d\u2019int\u00e9gration, du SAI \u00e0 l\u2019entr\u00e9e en production, en lien avec les formateurs et managers.<\/li><li>Analyser les enqu\u00eates de fin d\u2019int\u00e9gration et d\u00e9ployer les plans d\u2019actions correctifs.<\/li><li>Adapter le dispositif d\u2019int\u00e9gration aux besoins individuels des collaborateurs<b>.<\/b><\/li><\/ul><p><\/p><p><b>2. Conseil RH et support aux collaborateurs<\/b><\/p><ul><li>Appliquer la politique disciplinaire et g\u00e9rer les situations individuelles avec \u00e9quit\u00e9.<\/li><li>Conseiller et accompagner les managers dans leurs d\u00e9cisions RH (discipline, recrutement, mobilit\u00e9, performance).<\/li><li>Maintenir un climat social positif gr\u00e2ce \u00e0 une pr\u00e9sence RH de proximit\u00e9.<\/li><li>Remonter les situations non conformes au r\u00e8glement int\u00e9rieur et au Code de Conduite.<\/li><\/ul><p><\/p><p><b>3. Parcours et formation des managers<\/b><\/p><ul><li>Concevoir et suivre les parcours de formation managers (comp\u00e9tences manag\u00e9riales, leadership, gestion RH, performance).<\/li><li>Piloter la mont\u00e9e en comp\u00e9tences des managers via sessions de formation et coaching.<\/li><li>\u00c9valuer l\u2019efficacit\u00e9 des parcours et ajuster les contenus et modalit\u00e9s.<\/li><\/ul><p><\/p><p><b>4. Suivi et animation de l\u2019\u00c9cole de Management<\/b><\/p><ul><li>Collecter, analyser et suivre les donn\u00e9es de l\u2019\u00e9cole de management.<\/li><li>Assurer le reporting des KPIs (participation, satisfaction, progression des comp\u00e9tences).<\/li><li>Veiller \u00e0 l\u2019alignement des formations avec les besoins strat\u00e9giques et op\u00e9rationnels.<\/li><\/ul><p><\/p><p><b>5. Gestion des campagnes Talent<\/b><\/p><ul><li>Former les managers et \u00e9quipes sur les campagnes Talent (\u00e9valuation, revues de performance, promotion, identification des hauts potentiels).<\/li><li>Accompagner le d\u00e9ploiement des campagnes et assurer la coh\u00e9rence et l\u2019\u00e9quit\u00e9 des processus.<\/li><li>Analyser les r\u00e9sultats des campagnes et proposer des plans d\u2019action pour optimiser les d\u00e9cisions Talent.<\/li><\/ul><p><\/p><p><b>6. Mobilit\u00e9 interne, parcours de carri\u00e8re et Assessment Centers<\/b><\/p><ul><li>Piloter les demandes de mobilit\u00e9 interne et les situations de baisse d\u2019activit\u00e9.<\/li><li>Organiser, animer et suivre les Assessment Centers (AC).<\/li><li>Participer \u00e0 l\u2019animation des People Reviews et au suivi des plans d\u2019actions associ\u00e9s.<\/li><li>Garantir le respect des r\u00e8gles d\u2019\u00e9ligibilit\u00e9, l\u2019\u00e9quit\u00e9 et la transparence des d\u00e9cisions.<\/li><li>Accompagner les collaborateurs dans leurs projets d\u2019\u00e9volution et de promotion.<\/li><\/ul><p><\/p><p><b>7. Discipline, conformit\u00e9 et cadre l\u00e9gal<\/b><\/p><ul><li>Assurer une pr\u00e9sence RH active sur les projets et anticiper les risques sociaux.<\/li><li>Tenir les comit\u00e9s disciplinaires dans un d\u00e9lai maximum de 7 jours.<\/li><li>Veiller au respect de la l\u00e9gislation du travail, du r\u00e8glement int\u00e9rieur et du Code de Conduite.<\/li><\/ul><p><\/p><p><b>8. Gestion de la performance<\/b><\/p><ul><li>Animer, avec les managers et la DAC, les comit\u00e9s de performance.<\/li><li>Formaliser et suivre les plans de progr\u00e8s individuels et collectifs.<\/li><li>Accompagner le retour \u00e0 la performance des collaborateurs en difficult\u00e9.<\/li><\/ul><p><\/p><p><b>9. Gestion et suivi des cong\u00e9s<\/b><\/p><ul><li>Suivre et contr\u00f4ler les soldes de cong\u00e9s.<\/li><li>Accompagner les managers dans la planification et r\u00e9gulation des absences.<\/li><li>Pr\u00e9venir les anomalies ou les situations de surstock de cong\u00e9s.<\/li><\/ul><p><\/p><p><\/p><p><b>10. Pilotage RH et reporting<\/b><\/p><ul><li>Produire et diffuser des analyses mensuelles centralis\u00e9es de KPIs RH (absent\u00e9isme, turnover, effectifs, discipline, cong\u00e9s, engagement, talents, formation).<\/li><li>Conseiller les managers et la DRH \u00e0 partir des donn\u00e9es pour anticiper besoins et risques.<\/li><li>Assurer un suivi pr\u00e9cis des plans de d\u00e9veloppement et de succession.<\/li><\/ul><p><\/p><p><b>11. Contribution strat\u00e9gique<\/b><\/p><ul><li>Participer \u00e0 la d\u00e9finition de la strat\u00e9gie Talent et Formation du site ou de l\u2019organisation.<\/li><li>Apporter des recommandations pour le d\u00e9veloppement des comp\u00e9tences et la r\u00e9tention des talents.<\/li><li>\u00catre force de proposition dans les initiatives RH \u00e0 valeur ajout\u00e9e.<\/li><\/ul><p><\/p><p><b>RATTACHEMENT HI\u00c9RARCHIQUE<\/b><\/p><p><\/p><ul><li>Responsable Ressources Humaines<\/li><\/ul><p><\/p><p><b>COMP\u00c9TENCES ET PROFIL RECHERCH\u00c9<\/b><\/p><p><b>Comp\u00e9tences techniques :<\/b><\/p><ul><li>Gestion des talents et hauts potentiels<\/li><li>Conception et suivi de parcours de formation managers<\/li><li>Reporting et analyse de KPIs RH<\/li><li>Pilotage de campagnes Talent et Assessment Centers<\/li><li>Nous recherchons des talents qui poss\u00e8dent :<\/li><li>Niveau Bac &#43; 4\/5 minimum en gestion des ressources humaines, management ou domaine similaire\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/li><li>Exp\u00e9rience d\u2019au moins 05 ans \u00e0 un poste similaire, id\u00e9alement dans une structure internationale ou une entreprise ayant un nombre important de salari\u00e9s<\/li><li>Ma\u00eetrise des outils bureautiques (Word, Excel, PowerPoint)<\/li><li>Connaissance pratique des relations de travail<\/li><li>Solides comp\u00e9tences en mati\u00e8re de communication, tant \u00e9crite que verbale<\/li><li>Capacit\u00e9 av\u00e9r\u00e9e \u00e0 effectuer plusieurs t\u00e2ches \u00e0 la fois, \u00e0 \u00e9tablir des priorit\u00e9s et \u00e0 respecter les d\u00e9lais de livraison\u00a0<\/li><li>Orientation r\u00e9sultats, avec un focus sur l\u2019impact mesurable des solutions RH mises en place.<\/li><li>Sens de l\u2019organisation, rigueur et respect des d\u00e9lais<\/li><li>Discr\u00e9tion et respect de la confidentialit\u00e9<\/li><li>Une bonne connaissance de la langue anglaise (niveau B2 ou C1)<\/li><\/ul><p><\/p><p><\/p><p><b>R\u00e9mun\u00e9ration &amp; avantages sociaux<\/b><\/p><ul><li>Un package attractif<\/li><li>Des conditions de travail optimales<\/li><li>Avantage : assurance sant\u00e9<\/li><li>Un environnement de travail agr\u00e9able et des perspectives d&#39;\u00e9volution facilit\u00e9es par l&#39;investissement de Concentrix dans la formation continue<\/li><\/ul><p><\/p><p><b>Pr\u00eat(e) \u00e0 relever ce d\u00e9fi ?<\/b> Rejoignez l\u2019aventure Concentrix, l\u00e0 o\u00f9 innovation et satisfaction client se rencontrent !<\/p><p><\/p>\",\"ats_external_id\":\"R1753700\",\"location\":\"COTONOU, Littoral Department\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-12T22:06:53.844+08:00\",\"created_at\":\"2026-08-07T04:04:53.615+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMzU3OA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/BEN-COTONOU---Parcel-F-et-G--Quartier-Enagnon-4eme-Arrondissement-lot-40002\/People-Solution-Business-Partner--F-H----Cotonou_R1753700\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"People Solutions Generalist\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"language\":[],\"location\":{\"city\":\"COTONOU\",\"state\":null,\"country\":{\"wid\":\"beb6ea2b448f411399a9f5ed7a5d9559\",\"iso2\":\"BJ\",\"iso3\":\"BEN\",\"descriptor\":\"Benin\",\"iso_numeric\":\"204\"},\"postal_code\":null,\"primary_location\":{\"id\":\"BJ-COT-QUART-01\",\"wid\":\"68dbf0c92c83101d8a5b073f39c30000\",\"descriptor\":\"BEN COTONOU - 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The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. \\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p><b>Position Summary<\/b><br \/>The Group Manager is responsible for leading a portfolio of engineering teams, ensuring successful delivery, engineering excellence, people development, and operational and financial health across multiple customer engagements.<br \/>\u00a0<\/p><p>The role combines engineering leadership, technical understanding, delivery governance, and people leadership. The Group Manager should have a strong software engineering background and be technically credible across areas such as modern application development, cloud, DevOps, architecture practices, and emerging technologies such as AI. The role is not expected to be hands-on at an Architect level, but should be able to understand technical decisions, challenge risks and trade-offs, and guide Engineering Managers and technical leaders.<br \/>\u00a0<\/p><p><b>Key Responsibilities<\/b><\/p><ul><li>Lead multiple engineering teams and Engineering Managers, ensuring delivery quality, engineering excellence, and predictable outcomes.<\/li><li>Provide technical leadership and guidance with a strong understanding of software engineering, architecture practices, cloud, and DevOps, without being expected to operate at an Architect level.<\/li><li>Partner with Architects and Engineering Managers to identify technical risks, evaluate trade-offs, and ensure appropriate engineering standards and practices are followed.<\/li><li>Drive adoption of modern engineering practices including automation, CI\/CD, cloud-native development, platform engineering, observability, and AI-assisted engineering.<\/li><li>Lead people development, capability building, hiring, succession planning, and development of strong engineering and technical leadership.<\/li><li>Own delivery governance, customer relationships, escalations, resource planning, utilization, forecasting, and portfolio financial health.<\/li><li>Identify opportunities for continuous improvement, engineering productivity, reuse, automation, and adoption of emerging technologies.<\/li><li>Partner with Service Line and Account leadership on strategic initiatives, customer growth, and engineering opportunities.<\/li><\/ul><p><b>Skills &amp; 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Starte jetzt als telefonischer Mitarbeiter (m\/w\/d)&nbsp; f&uuml;r Termingesch&auml;ft und Leadgenerierung in unserem Vertriebsinnendienst.<\/p>\\n<p><strong>Das Wichtigste zuerst<\/strong><\/p>\\n<ul>\\n<li>Gehalt: 3250,00 &euro; brutto\/Monat<\/li>\\n<li>Provision: bis zu 250,00 &euro; brutto\/Monat<\/li>\\n<li>Start: schnellstm&ouml;glich oder ab 10.08.2026<\/li>\\n<li>Vollzeit - 40 Stunden\/Woche<\/li>\\n<li>Am Standort in Stuttgart<\/li>\\n<li>Nationale Reisebereitschaft erforderlich - 2 bis 3 mal im Jahr<\/li>\\n<li>Inbound oder Outbound<\/li>\\n<li>Quereinsteiger willkommen!<\/li>\\n<li>Unterst&uuml;tzung durch moderne KI-Tools<\/li>\\n<\/ul>\\n<p data-pm-slice=\\\"1 1 []\\\"><strong>Das erwartet dich<br \/><\/strong>Du bist f&uuml;r die strukturierte Bearbeitung und Steuerung aller Leads verantwortlich ob telefonisch, per E-Mail oder Chat.<br \/>Immer mit dabei: Unsere KI-Tools, die dir Routineaufgaben abnehmen und dir Zeit verschaffen, denn <strong>KI ist bei uns kein Ersatz &ndash; sondern dein Teamkollege.<\/strong><\/p>\\n<p><strong><br \/>Dein Alltag<\/strong><\/p>\\n<ul>\\n<li>Du bist erster<strong>&nbsp;Ansprechpartner&nbsp;<\/strong>f&uuml;r die dir zugeordneten Account Manager, Vertriebspartner und die internen Fachabteilungen unseres Auftraggebers.<\/li>\\n<li><strong>Identifiziere<\/strong> f&uuml;r das Thema relevante Ansprechpartner in <strong>Zielunternehmen<\/strong> (Outbound &amp; Inbound)<strong>&nbsp;und sprich diese an.<\/strong>&nbsp;<\/li>\\n<li><strong>Qualifiziere Leads <\/strong>nach klar definierten Kriterien (z. B. Budget, Entscheidungsbefugnis, Bedarf, Zeitrahmen).&nbsp;<\/li>\\n<li>Bearbeite eingehende <strong>Anfragen<\/strong>&nbsp;aus&nbsp;<strong>Marketingkampagnen<\/strong> sowie Direktkontakte.<\/li>\\n<li><strong>Vereinbare Termine<\/strong> f&uuml;r das Vertriebsteam auf Basis qualifizierter Leads.&nbsp;<\/li>\\n<li><strong>Baue Neukunden- und Interessentenkonten&nbsp;auf <\/strong>und pflege diese.&nbsp;<\/li>\\n<li>Pflege und steuere Leads im <strong>CRM-System.<\/strong><\/li>\\n<\/ul>\\n<p>Mal ganz leicht. Mal herausfordernd. Aber immer in Bewegung.<\/p>\\n<p><strong>Das sagen unsere Game-Changer<\/strong><br \/><img src=\\\"https:\/\/i.imgur.com\/kSqiodM.png\\\" alt=\\\"\\\" width=\\\"114\\\" height=\\\"19\\\" \/> &bdquo;Aus Kollegen werden Freunde! Der Teamzusammenhalt ist un&uuml;bertroffen.&ldquo;<\/p>\\n<p>Bei uns bist du nicht einfach &bdquo;eine Stimme&ldquo;. Du bist Teil eines Teams, das sich gegenseitig unterst&uuml;tzt.<\/p>\\n<p><strong>Das bringst du mit<br \/><\/strong>Du brauchst keinen perfekten Lebenslauf.<br \/>Was z&auml;hlt:<\/p>\\n<ul>\\n<li>Du besitzt <strong>sehr gute Deutsch- und Englischkenntnisse<\/strong> in Wort und Schrift.<\/li>\\n<li>Du hast <strong>Spa&szlig; am Vertrieb<\/strong>\u202fund &uuml;berzeugst mit deiner <strong>detailgetreuen Arbeitsweise<\/strong>.&nbsp;<\/li>\\n<li>F&uuml;r dich geh&ouml;rt <strong>Kaltakquise zum Daily Business <\/strong>und du gehst <strong>aktiv auf Menschen zu.<\/strong><\/li>\\n<li>Du bist ein <strong>Organisationstalent<\/strong> und &uuml;berzeugst mit deiner\u202f<strong>eigenst&auml;ndigen und verantwortungsbewussten Arbeitsweise.<\/strong><\/li>\\n<li>Der sichere Umgang mit dem PC,<strong> dem MS-Office-Paket &ndash; inklusive Dynamics &ndash; und die Nutzung von Suchmaschinen<\/strong> ist f&uuml;r dich selbstverst&auml;ndlich.<\/li>\\n<li>Du hast <strong>idealerweise bereits Erfahrung<\/strong> in der Druckindustrie, im Vertriebs- oder Netzwerkumfeld.<\/li>\\n<li>Die&nbsp;<strong>Arbeitszeiten<\/strong> (Montag - Freitag, zwischen 09:00 und 18.00 Uhr) kannst du <strong>flexibel abdecken.<\/strong>&nbsp;<\/li>\\n<li>Du hast Lust <strong>mit unserem Team am Standort in Stuttgart zu arbeiten<\/strong> (2 Tage Homeoffice pro Woche m&ouml;glich).<\/li>\\n<\/ul>\\n<p>Erfahrung im Kundenservice? Super. Aber kein Muss.<\/p>\\n<p><strong>Benefits<br \/><\/strong>Ein Job sollte deinen einzigartigen Lebensstil unterst&uuml;tzen &ndash; und dich weiterbringen.<br \/>Deshalb bekommst du bei uns:<\/p>\\n<ul>\\n<li>Die M&ouml;glichkeit, nach deiner Einarbeitung an <strong>2 Tagen pro Woche von Zuhause aus zu arbeiten<\/strong>.<\/li>\\n<li>Eine Anstellung in\u202f<strong>Vollzeit<\/strong><strong> (40\u202fStd.\/Woche)<\/strong>.&nbsp;Die Wochenenden sind frei und geh&ouml;ren dir!&nbsp;<\/li>\\n<li>Ein <strong>monatliches Festgehalt&nbsp;und eine halbj&auml;hrliche leistungsorientierte Verg&uuml;tung.&nbsp;<\/strong>Es winken somit<strong> bis zu&nbsp;42.000&euro;&nbsp;brutto\/Jahr*.<\/strong>&nbsp;<\/li>\\n<li><strong>26 Urlaubstage<\/strong>, f&uuml;r kleine als auch gro&szlig;e Auszeiten.<\/li>\\n<li>Eine<strong> intensive Einarbeitung<\/strong> mit Mentoren &ndash; sie bringen dir alles bei.<\/li>\\n<li>Regelm&auml;&szlig;ige Coachings, Fresh-Ups und <strong>Aufbautrainings &ndash; unterst&uuml;tzt durch smarte Technologien.<\/strong><\/li>\\n<li><strong>Weiterbildungs- und Karrierem&ouml;glichkeiten<\/strong> und das sogar weltweit.<\/li>\\n<li><strong>Kostenlosen Zugang zu LinkedIn Learning<\/strong> &ndash; f&uuml;r dein Wachstum.<\/li>\\n<li>Eine finanzielle Absicherung durch eine <strong>betriebliche Altersvorsorge<\/strong>.<\/li>\\n<li>Eine attraktive Pr&auml;mie von <strong>600&euro; f&uuml;r jeden neuen Mitarbeiter, den du erfolgreich wirbst<\/strong>.<\/li>\\n<li>Eine Vielzahl an Online-Shopping-Rabatten.<\/li>\\n<li>Eine von uns <strong>gef&ouml;rderte Mitgliedschaft bei Wellhub<\/strong> und in ausgew&auml;hlten Fitnessstudios.<\/li>\\n<\/ul>\\n<p><strong>Deine Bewerbung<br \/><\/strong>Wenn das alles nach dem perfekten n&auml;chsten Schritt auf deinem Karriereweg klingt, dann m&ouml;chten wir dich kennenlernen.<\/p>\\n<p>So geht&rsquo;s:<\/p>\\n<ol>\\n<li><strong> \\\"Bewerben\\\"-Button klicken<\/strong><\/li>\\n<li><strong>Daten eingeben<\/strong><\/li>\\n<li><strong>Fertig<\/strong><\/li>\\n<\/ol>\\n<p>Wir melden uns in der Regel innerhalb von 4 Werktagen bei dir.<\/p>\\n<p><strong>Du hast noch Fragen? <\/strong>Unser virtueller Assistenten \\\"Dot\\\" steht dir per WhatsApp unter 01525 7294145 oder &uuml;ber den Facebook-Messenger rund um die Uhr zur Verf&uuml;gung.<\/p>\\n<p><strong>Hier arbeitet unser Team<br \/><\/strong>Concentrix Holding Germany GmbH<br \/>Wankelstra&szlig;e 1, 70563 Stuttgart &nbsp; &nbsp; &nbsp; &nbsp;<\/p>\\n<div>\\n<p><strong>Concentrix&nbsp;setzt sich f&uuml;r Chancengleichheit ein<\/strong>&nbsp;<br \/><em>Wir sind stolz darauf, als ein Team und ein Unternehmen weltweit vereint zu sein. Wir verpflichten uns, allen Bewerbenden gleiche Einstellungschancen einzur&auml;umen und ein Arbeitsumfeld zu schaffen, das frei von Diskriminierung und Bel&auml;stigung ist. Alle unsere Einstellungspraktiken basieren auf den gesch&auml;ftlichen Erfordernissen, den Stellenanforderungen und den beruflichen Qualifikationen, ohne R&uuml;cksicht auf Herkunft, Alter, Geschlechtsidentit&auml;t, sexuelle Orientierung, Religion, Familienstand oder Elternstatus, nationale Herkunft, Behinderung oder eine andere durch die geltenden nationalen Gesetze gesch&uuml;tzte Klassifizierung.<\/em>&nbsp;<br \/><em>Vielfalt und Chancengleichheit geh&ouml;ren zu den gelebten Grundwerten bei Concentrix. Deshalb sind Bewerbungen von Menschen mit Behinderung ausdr&uuml;cklich erw&uuml;nscht. Schwerbehinderte und Gleichgestellte werden bei gleicher Eignung bevorzugt eingestellt. Hierzu bieten wir individuelle Unterst&uuml;tzung an, um den f&uuml;r dich passenden Arbeitsplatz zu schaffen.<\/em>&nbsp;<\/p>\\n<p><strong>Arbeitserlaubnis<\/strong>&nbsp;<br \/>Gem&auml;&szlig; deutschem Recht werden f&uuml;r diese Stelle nur Bewerber ber&uuml;cksichtigt, die &uuml;ber eine g&uuml;ltige Arbeitserlaubnis in Deutschland verf&uuml;gen.&nbsp;<\/p>\\n<p data-pm-slice=\\\"1 1 []\\\">*<em>Das Bruttojahresgehalt setzt sich zusammen aus einer Grundverg&uuml;tung sowie einer individuellen leistungsorientierten Verg&uuml;tung oder einer individuell erwirtschafteten Provision. Du m&ouml;chtest hierzu weitere Informationen, dann erfahre hierzu mehr in deinem pers&ouml;nlichen Bewerbungsgespr&auml;ch.<\/em>&nbsp;<\/p>\\n<\/div>\\n<p>#EMEACNX<br \/>#AGENTCNX<\/p>\",\"ats_external_id\":\"DE-1083\",\"location\":\"Stuttgart, Baden-W\u00fcrttemberg\",\"job_type\":\"full_time\",\"salary\":\"3250\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-08-06T16:03:06.080+02:00\",\"created_at\":\"2026-08-06T15:20:13.331+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-dach1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMDgz?\",\"apply_url\":\"https:\/\/concentrix-dach1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMDgz\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":null,\"locale\":\"de\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-dach1\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":null,\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"1803\",\"campaign_id\":\"1153\",\"campaign_title\":\"Conseiller Client\u00e8le \u2013 Gestion sinistre Habitation (Rabat\/Sal\u00e9 \u2013 T\u00e9l\u00e9travail possible)\",\"campaign_type\":\"job_application\",\"job_title\":\"Conseiller Client - Gestion sinistre Habitation (Rabat\/Sal\u00e9 \u2013 TLT possible)\",\"street\":null,\"address\":null,\"city\":\"Rabat\",\"state\":\"Rabat-Sal\u00e9-K\u00e9nitra\",\"postal_code\":null,\"region\":\"Rabat\",\"country\":\"Morocco\",\"short_description\":\"Rejoignez l\u2019\u00e9quipe Concentrix d\u00e8s aujourd\u2019hui.\",\"long_description\":\"<p><strong>Qui sommes-nous ?<\/strong><\/p>\\n<p><em>Concentrix est une entreprise internationale implant&eacute;e dans plus de 70 pays. Sp&eacute;cialistes de l'am&eacute;lioration de l'exp&eacute;rience client et de l'optimisation des processus m&eacute;tiers, nous aidons les entreprises &agrave; se transformer et atteindre l'excellence, dans un environnement inclusif, collaboratif et innovant.<\/em><\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Votre mission en tant que Conseiller Client&egrave;le<\/strong><\/p>\\n<ul>\\n<li>Gestion &agrave; distance de dossiers de sinistres et de travaux<\/li>\\n<li>Analyse technique et contr&ocirc;le des devis<\/li>\\n<li>Echange avec le r&eacute;seau d&rsquo;experts et prestataires<\/li>\\n<li>Suivi des r&eacute;parations et satisfaction client<\/li>\\n<li>Administration des ventes et gestion des litiges<\/li>\\n<li>Coordination entre les diff&eacute;rents intervenants<\/li>\\n<\/ul>\\n<p><strong>Ce que nous vous offrons:<\/strong><\/p>\\n<p>Chez Concentrix, nous faisons de la valorisation de nos talents une priorit&eacute;. Voici les avantages uniques que nous proposons pour reconna&icirc;tre votre contribution :<\/p>\\n<p><strong>&middot; R&eacute;mun&eacute;ration et avantages :<\/strong><\/p>\\n<ul>\\n<li>Package Salarial attractif<\/li>\\n<li>Horaires flexibles (De 8h &agrave; 18h, du Lundi au Vendredi) avec possibilit&eacute; de t&eacute;l&eacute;travail (Selon profil &amp; Exp&eacute;rience)<\/li>\\n<li>Primes de performance<\/li>\\n<li>Prime de r&eacute;gularit&eacute; &agrave; partir du 12 mois<\/li>\\n<li>Prime sp&eacute;ciale A&iuml;d El Adha<\/li>\\n<li>Acc&egrave;s gratuit &agrave; la salle de sport<\/li>\\n<li>Transport assur&eacute;<\/li>\\n<\/ul>\\n<p><strong>&middot; Avantages sociaux :<\/strong><\/p>\\n<ul>\\n<li class=\\\"ewa-rteLine\\\">Assurance sant&eacute; avantageuse + CNSS\/AMO<\/li>\\n<li class=\\\"ewa-rteLine\\\">Retraite compl&eacute;mentaire apr&egrave;s un an<\/li>\\n<\/ul>\\n<p><strong>&middot; Conditions de travail optimales :<\/strong><\/p>\\n<p>o Une formation initiale et continue.<\/p>\\n<p>o Un environnement de travail valorisant la qualit&eacute; de vie au travail.<\/p>\\n<p>o Des perspectives d&rsquo;&eacute;volution professionnelle.<\/p>\\n<p>&nbsp;<\/p>\\n<p><u><strong>Le profil recherch&eacute;:<\/strong><\/u><\/p>\\n<p>Nous recherchons des talents qui poss&egrave;dent :<\/p>\\n<ul>\\n<li>Une exp&eacute;rience confirm&eacute;e en gestion de sinistre Habitation<\/li>\\n<li>Une Formation Bac+2\/3 en b&acirc;timent ou g&eacute;nie civil est un plus<\/li>\\n<li>Des Comp&eacute;tences av&eacute;r&eacute;es en assurance et en relation client. Des connaissances du secteur du b&acirc;timent demeure un plus<\/li>\\n<li>Les qualit&eacute;s suivantes : Organis&eacute;, autonome et dot&eacute; d&rsquo;un excellent sens relationnel<\/li>\\n<\/ul>\\n<p><strong>Notre processus de recrutement:<\/strong><\/p>\\n<p>1. Pr&eacute;qualification t&eacute;l&eacute;phonique : une premi&egrave;re discussion avec un membre de l'&eacute;quipe recrutement pour valider les pr&eacute;requis du poste.<\/p>\\n<p>En pr&eacute;sentiel :<\/p>\\n<p>2. Pr&eacute;sentation collective, r&eacute;ponse &agrave; vos questions et passations de tests &eacute;crits (fran&ccedil;ais et informatique)<\/p>\\n<p>3. Entretien individuel (30 minutes) : une discussion approfondie avec un membre de notre &eacute;quipe recrutement pour valider vos comp&eacute;tences et aligner vos ambitions avec notre culture.<\/p>\\n<p>Pr&ecirc;t(e) &agrave; relever ce d&eacute;fi ? 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Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d\u00a0<\/p><p><\/p><p><i>Concentrix is an equal opportunity employer\u00a0<\/i><\/p><p><i>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. 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Benalmar Local 12\",\"address\":\"ESP Benalm\u00e1dena Costa - Plaza Solymar, C.C. Benalmar Local 12\",\"city\":\"Benalm\u00e1dena Costa\",\"state\":\"Malaga\",\"postal_code\":\"29630\",\"region\":\"Malaga\",\"country\":\"Spain\",\"short_description\":\"The Advisor II, B2B Sales position interfaces with customers via inbound calls, outbound calls, or through the Internet for the purpose of selling products and services. This position is responsible for processing customer orders and sales; providing\/receiving information; selling client products\/service as well as providing basic customer service support.\",\"long_description\":\"<p><b>Experience the power of a game-changing career\u00a0<\/b><\/p><p><\/p><p>Are you looking for what\u2019s next? We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries.\u00a0<\/p><p><\/p><p>If you\u2019re looking to grow and be inspired, as a <b>Sales Development Representative<\/b> <b>in Malaga (Hybrid)<\/b>, you will be part of our team of game-changers who are powering the brands of the future in tech where you will drive the sales cycle, nurture client relationships and showcase your expertise in advanced cloud technologies.\u00a0<\/p><p><\/p><p><b>Career growth and personal development\u00a0<\/b><\/p><p><\/p><p>This is a great opportunity to experience the power of what\u2019s next and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed.\u00a0<\/p><p><\/p><p><b>What you will do in this role\u00a0<\/b><\/p><p><\/p><p>In everything we do, we believe in doing right by and for people \u2013 our clients, their customers, our people, our community, and our planet.\u00a0<\/p><p><\/p><p>As an\u00a0<b>Sales Development Representative\u00a0<\/b>on our team, you will:\u00a0<\/p><p>- Be the first contact point for many customers, deliver a strong first impression, cultivate and expand a portfolio of clients, leveraging your sales expertise\u00a0<br \/>- Serve as a trusted advisor, guiding businesses in adopting advanced cloud technologies\u00a0<br \/>- Drive revenue growth by identifying and capitalizing on opportunities to fulfil small and medium sized businesses needs of our client&#39;s leading cloud technologies\u00a0<br \/>- Maximize up-sell and cross-sell opportunities collaborating with Solution Specialists and Partner Connection Managers\u00a0<br \/>- Collect feedback from customers and articulate it back to the business: \u201cVoice of customer.\u201d\u00a0<\/p><p><\/p><p><b>Your qualifications\u00a0<\/b><\/p><p><\/p><p>We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.\u00a0<\/p><p><\/p><p><b>Concentrix is a great match if you:\u00a0<\/b><\/p><p>- Are bilingual or proficient in Norwegian plus fluent in English\u00a0<br \/>- Have 1-2 years\u2019 experience in IT sales with a proven track record of success and\/or sales account management or customer management experience\u00a0<br \/>- Have experience using Microsoft Office Suite applications and Client Relationship Management systems such as Dynamics 365, Salesforce, etc.\u00a0<\/p><p><\/p><p><b>It would be a plus if you:\u00a0<\/b><\/p><p>- Have experience working with or selling MS Azure, Office 365, Dynamics 365 or similar solutions\u00a0<br \/>- Have Microsoft Fundamentals certification on MS Azure, Modern Workplace and\/or BizApps\u00a0<\/p><p><\/p><p>Don\u2019t meet every requirement? No worries. We\u2019re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don\u2019t check every box, we still encourage you to apply. We\u2019ll do our best to match you with the right job, whether it\u2019s this one or another role.\u00a0<\/p><p><\/p><p><b>What\u2019s in it for you\u00a0<\/b><\/p><p><\/p><p>We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. That\u2019s why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for our teams, our customers, and YOU.<\/p><p><\/p><p><\/p><p>- Base salary of 25,000 euros gross\/year &#43; a bonus of up to 4,800 euros\/gross\/year and private medical insurance<br \/>- Relocation support*<br \/>- Full-time Spanish contract, we also help you with what you need to start working and living in Spain<br \/>- Full paid training for the company and the products you will be working on<br \/>- A modern centrally placed office in Benalmadena, right next to the beach area<\/p><p><\/p><p><b>Experience the best version of you!\u00a0<\/b><\/p><p><\/p><p>At Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.\u00a0<\/p><p><\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d\u00a0<\/p><p><\/p><p><i>Concentrix is an equal opportunity employer\u00a0<\/i><\/p><p><i>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/i><\/p><p><span>R1753483<\/span><\/p>\",\"ats_external_id\":\"R1753483\",\"location\":\"Benalm\u00e1dena Costa, Malaga\",\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":\"\",\"salary_currency\":null,\"updated_at\":\"2026-10-12T14:59:24.398+02:00\",\"created_at\":\"2026-08-06T14:05:01.928+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC85NDU?\",\"apply_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC85NDU\/apply?\",\"head_count\":\"300\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"B2B Sales\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"5991564aab53101ac0b5a0a29aa30000\",\"descriptor\":\"Concentrix Spain NWE Services, S.L.U.\",\"reference_id\":\"WES03\",\"organization_reference_id\":\"WES03\"},\"language\":[],\"location\":{\"city\":\"Benalm\u00e1dena Costa\",\"state\":\"Malaga\",\"country\":{\"wid\":\"bd34c524a6a04ae6915f5d96fa086199\",\"iso2\":\"ES\",\"iso3\":\"ESP\",\"descriptor\":\"Spain\",\"iso_numeric\":\"724\"},\"postal_code\":\"29630\",\"primary_location\":{\"id\":\"ES-BEN-SOLYM-01\",\"wid\":\"580a3f4cbe54101d479ba6e23c080000\",\"descriptor\":\"ESP Benalm\u00e1dena Costa - Plaza Solymar, C.C. 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We\u2019re looking for passionate game-changers to deliver exceptional customer experiences and product-based solutions for one of the world\u2019s best-known brands. If you're ready to grow with a Fortune 500 company with an inclusive, award-winning culture, your new career starts here. (Military veterans are encouraged to apply.)<\/p><p>&nbsp;<\/p><p><strong>A NEW CAREER POWERED BY YOU<\/strong><\/p><p><strong>&nbsp;<\/strong><\/p><p>Are you looking for a \u201cwork from home\u201d career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging? Would you like to join a Fortune 500 company that earns \u201c<strong>World\u2019s Best Workplaces<\/strong>,\u201d \u201c<strong>Best Company Culture<\/strong>,\u201d and \u201c<strong>Best Companies for Career Growth<\/strong>\u201d awards every year? Then a remote Automotive Inside Sales Representative at Concentrix is the right place for you!<\/p><p>&nbsp;<\/p><p>As a remote Automotive Inside Sales Representative, you\u2019ll join an organically diverse team from around the globe where all members contribute to and support each other\u2019s success and wellbeing, proudly united as \u201cgame-changers.\u201d Together, we serve as the intelligent transformation partner for the world\u2019s best-known brands, delivering exceptional customer experiences with tech-powered innovation.<\/p><p>&nbsp;<\/p><p><strong>CAREER GROWTH AND PERSONAL DEVELOPMENT<\/strong><\/p><p><br>This is a great \u201cwork from home\u201d opportunity that will allow you to reimagine an all-new career journey and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, technologies, and ongoing support you\u2019ll need to succeed. Plus, at Concentrix, there\u2019s real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That\u2019s why we offer a range of no-cost learning and leadership development programs designed to set you on your way to the kind of career you\u2019ve always envisioned.<\/p><p>&nbsp;<\/p><p><strong>WHAT YOU WILL DO IN THIS ROLE&nbsp;<\/strong><\/p><p>As an Inside Sales Representative \u2013 Automotive working from home, you will:<\/p><ul><li><p>Provide inbound and outbound customer support using a call flow guide<\/p><\/li><li><p>Close sales, work on prospecting, negotiation, presentation, and use B2B and B2C skills<\/p><\/li><li><p>Use product knowledge, build client relationships, and find new ways to retain customers<\/p><\/li><li><p>Be detail-oriented when it comes to sales of products and services<\/p><\/li><li><p>Track, document, and retrieve information in databases<\/p><\/li><li><p>Offer additional products and\/or services with every sale<\/p><\/li><li><p>Deliver expert customer experiences\u2026with a smile.<\/p><\/li><\/ul><p>&nbsp;<\/p><p><strong>WHAT\u2019S IN IT FOR YOU<\/strong><\/p><p>One of our company\u2019s Culture Beliefs says, \u201cWe champion our people.\u201d That\u2019s why we significantly invest in our game-changers, our infrastructure, and our capabilities to ensure long-term success for both our teams and our customers. And we\u2019ll invest in YOU to aid in your career path and in your personal development. In this role, you\u2019ll also be provided with:<\/p><ul><li><p>The base salary range for this position is $17-$20 CAD\/hr. (pay rate will not be below the applicable minimum wage), plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, a comprehensive employee assistance program (EAP), a registered retirement savings plan, paid time off, and holidays.<\/p><\/li><li><p>Paid training and lucrative employee referral program.<\/p><\/li><li><p>DailyPay enrollment option to access pay \\\"early,\\\" when you want it.<\/p><\/li><li><p>Health and wellness programs with trained partners to help promote a healthy you.<\/p><\/li><li><p>Mentorship programs that support your rewarding career journey.<\/p><\/li><li><p>Work-from-home convenience with company-supplied technologies.<\/p><\/li><li><p>Programs and events that support inclusion and belonging, as well as global citizenship, sustainability, and community support.<\/p><\/li><li><p>Company networking opportunities with organized groups in the following topics: Network of Women, Black Professionals, LGBTQ+ Pride, Ability (disabilities), Dynamic (neurodiversity), Women in Tech, OneEarth Champions, Wise Owls (experienced), and more.<\/p><\/li><li><p>Celebrations for Concentrix Day, Game-Changer Appreciation Day, Customer Service Week, World Clean Up Day, #MyOneEarthPromise, and more.<\/p><\/li><li><p>A range of other perks and benefits.<\/p><\/li><\/ul><p>&nbsp;<\/p><p><strong>REIMAGINE THE BEST VERSION OF YOU!&nbsp; <br><\/strong><\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why half a million game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d<\/p><p>&nbsp;<\/p><p><strong>JOB AVAILABILITY<\/strong><\/p><p><strong>&nbsp;<\/strong><\/p><p>We accept applications for this position on an ongoing basis. It is currently for an existing, immediate vacancy; however, we are also considering applications for future opportunities as they arise. We encourage all interested candidates to apply.<\/p><p><\/p><p><\/p><p>Rejoignez notre \u00e9quipe prim\u00e9e \u00ab One Concentrix \u00bb en tant que repr\u00e9sentant des ventes internes! Nous recherchons des passionn\u00e9s qui veulent faire la diff\u00e9rence pour offrir des exp\u00e9riences client exceptionnelles et des solutions bas\u00e9es sur nos produits pour l'une des marques les plus connues au monde. Si vous \u00eates pr\u00eat \u00e0 \u00e9voluer avec une entreprise du Fortune 500 qui a une culture inclusive et prim\u00e9e, votre nouvelle carri\u00e8re commence ici. (Les v\u00e9t\u00e9rans militaires sont encourag\u00e9s \u00e0 postuler.)<\/p><p><\/p><p><strong>UNE NOUVELLE CARRI\u00c8RE PROPULS\u00c9E PAR VOUS<\/strong><\/p><p>Vous cherchez \u00e0 changer de carri\u00e8re pour un poste \u00ab\u202ftravail \u00e0 domicile\u202f\u00bb au sein d\u2019une organisation globale tourn\u00e9e vers l\u2019avenir, qui valorise vraiment les gens, la diversit\u00e9 et un vrai sentiment d\u2019appartenance\u202f? Aimeriez-vous rejoindre une entreprise du Fortune 500 qui re\u00e7oit chaque ann\u00e9e les prix \u00ab\u202fMeilleurs lieux de travail au monde\u202f\u00bb, \u00ab\u202fMeilleure culture d\u2019entreprise\u202f\u00bb et \u00ab\u202fMeilleures entreprises pour la croissance de carri\u00e8re\u202f\u00bb\u202f? Alors, devenir Repr\u00e9sentant des ventes internes dans l\u2019automobile \u00e0 distance chez Concentrix est l\u2019endroit id\u00e9al pour vous\u202f!<\/p><p><\/p><p>Comme Repr\u00e9sentant des ventes internes dans l\u2019automobile \u00e0 distance, vous ferez partie d\u2019une \u00e9quipe naturellement diversifi\u00e9e venant des quatre coins du monde, o\u00f9 tous les membres contribuent au succ\u00e8s et au bien-\u00eatre des autres, fi\u00e8rement unis en tant que \u00ab\u202fr\u00e9volutionnaires\u202f\u00bb. Ensemble, nous servons de partenaire de transformation intelligente pour les marques les plus connues au monde, en offrant des exp\u00e9riences client exceptionnelles gr\u00e2ce \u00e0 l\u2019innovation technologique.<\/p><p><\/p><p><strong>CE QUE VOUS FEREZ DANS CE R\u00d4LE<\/strong><\/p><p>En tant que repr\u00e9sentant des ventes internes \u2013 Automobile travaillant de la maison, vous allez :<\/p><ul><li><p>Fournir un soutien client entrant et sortant en utilisant un guide de flux d'appels<\/p><\/li><li><p>Conclure des ventes, travailler sur la prospection, la n\u00e9gociation, la pr\u00e9sentation, et utiliser vos comp\u00e9tences B2B et B2C<\/p><\/li><li><p>Utiliser vos connaissances des produits, \u00e9tablir des relations avec les clients et trouver de nouvelles fa\u00e7ons de fid\u00e9liser les clients<\/p><\/li><li><p>\u00catre attentif aux d\u00e9tails en ce qui concerne la vente de produits et services<\/p><\/li><li><p>Suivre, documenter et retrouver les informations dans les bases de donn\u00e9es<\/p><\/li><li><p>Offrir des produits et\/ou services suppl\u00e9mentaires \u00e0 chaque vente<\/p><\/li><li><p>Offrir une exp\u00e9rience client experte\u2026 avec le sourire.<\/p><\/li><\/ul><p><\/p><p><strong>QU'EST-CE QUE VOUS Y GAGNEREZ<\/strong><\/p><p>Une de nos croyances culturelles d'entreprise dit : \u00ab Nous d\u00e9fendons nos gens. \u00bb C'est pourquoi nous investissons consid\u00e9rablement dans nos acteurs cl\u00e9s, notre infrastructure et nos comp\u00e9tences pour assurer le succ\u00e8s \u00e0 long terme de nos \u00e9quipes et de nos clients. Et nous investirons en VOUS pour vous aider dans votre parcours professionnel et votre d\u00e9veloppement personnel. Dans ce r\u00f4le, on vous offrira aussi :<\/p><ul><li><p>La tranche de salaire de base pour ce poste est de 17 $ \u00e0 20 CAD $\/h (le taux de r\u00e9mun\u00e9ration ne sera pas inf\u00e9rieur au salaire minimum applicable), plus des primes li\u00e9es \u00e0 la performance individuelle et \u00e0 celle de l'entreprise. Les salaires r\u00e9els varieront selon le lieu de travail, les qualifications, les comp\u00e9tences, l'\u00e9ducation, l'exp\u00e9rience et les aptitudes. Les avantages offerts aux employ\u00e9s admissibles pour ce poste comprennent l'assurance m\u00e9dicale, dentaire et vision, un programme complet d'aide aux employ\u00e9s (PAE), un r\u00e9gime enregistr\u00e9 d'\u00e9pargne-retraite, des cong\u00e9s pay\u00e9s et des vacances.<\/p><\/li><li><p>Formation r\u00e9mun\u00e9r\u00e9e et programme de recommandation d'employ\u00e9s lucratif.<\/p><\/li><li><p>Option d'inscription DailyPay pour acc\u00e9der \u00e0 votre paie \\\"plus t\u00f4t\\\", quand vous le voulez.<\/p><\/li><li><p>Programmes de sant\u00e9 et de bien-\u00eatre avec des partenaires form\u00e9s pour vous aider \u00e0 rester en forme.<\/p><\/li><li><p>Programmes de mentorat pour soutenir votre parcours de carri\u00e8re enrichissant.<\/p><\/li><li><p>Commodit\u00e9 de travail \u00e0 domicile avec technologies fournies par l'entreprise.<\/p><\/li><li><p>Programmes et \u00e9v\u00e9nements qui favorisent l'inclusion et le sentiment d'appartenance, ainsi que la citoyennet\u00e9 mondiale, la durabilit\u00e9 et le soutien \u00e0 la communaut\u00e9.<\/p><\/li><li><p>Opportunit\u00e9s de r\u00e9seautage en entreprise avec des groupes organis\u00e9s sur les th\u00e8mes suivants : R\u00e9seau des femmes, Professionnels noirs, Fiert\u00e9 LGBTQ+, Capacit\u00e9 (handicaps), Dynamique (neurodiversit\u00e9), Femmes en tech, Champions OneEarth, Chouettes sages (exp\u00e9rience), et plus.<\/p><\/li><li><p>C\u00e9l\u00e9brations pour la Journ\u00e9e Concentrix, Journ\u00e9e des changeurs de jeu, Semaine du service \u00e0 la client\u00e8le, Journ\u00e9e mondiale du nettoyage, #MonEngagementOneEarth, et plus.<\/p><\/li><li><p>Une gamme d'autres avantages et privil\u00e8ges.<\/p><\/li><\/ul><p><\/p><p><strong>R\u00c9INVENTEZ LA MEILLEURE VERSION DE VOUS !<\/strong><\/p><p>Si tout cela vous semble \u00eatre la prochaine \u00e9tape parfaite dans votre parcours professionnel, nous voulons avoir de vos nouvelles. Postulez d\u00e8s aujourd\u2019hui et d\u00e9couvrez pourquoi un demi-million d'acteurs de changement \u00e0 travers le monde consid\u00e8rent Concentrix comme leur \\\"employeur de choix\\\".<\/p><p><\/p><p><strong>DISPONIBILIT\u00c9 DU POSTE<\/strong><\/p><p>Nous acceptons les candidatures pour ce poste de fa\u00e7on continue. Il s'agit actuellement d'un poste vacant existant et imm\u00e9diat ; cependant, nous envisageons \u00e9galement des candidatures pour des opportunit\u00e9s futures au fur et \u00e0 mesure qu'elles se pr\u00e9sentent. Nous encourageons tous les candidats int\u00e9ress\u00e9s \u00e0 postuler.<br><\/p><p><br><br><p><strong>Physical and Cognitive Requirements&nbsp;<\/strong><br>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p><p><br><strong>Equal Opportunity Statement<\/strong><\/p><p>Concentrix is committed to equal employment opportunity and does not discriminate on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity or expression, age, marital or family status, disability, or any other category protected by provincial human rights legislation.<\/p><p><\/p><p><strong>Reasonable Accommodation Statement<\/strong><\/p><p>Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.&nbsp;If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"mailto:app.acco@concentrix.com\\\">app.acco@concentrix.com<\/a>.&nbsp; All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/p><p><\/p><p><strong>Artificial Intelligence (AI)<\/strong><\/p><p>As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/p><p><\/p><p><strong>Work Authorization<\/strong><\/p><p>Only qualified applicants who are legally authorized to work in Canada will be considered.<strong> <\/strong>Currently, this position may only be performed in the following provinces\/territories: <a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/www.canada.ca\/en\/immigration-refugees-citizenship\/services\/new-immigrants\/prepare-life-canada\/provinces-territories\/alberta.html\\\">AB<\/a>, <a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/www.canada.ca\/en\/immigration-refugees-citizenship\/services\/new-immigrants\/prepare-life-canada\/provinces-territories\/british-columbia.html\\\">BC<\/a>, <a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/www.canada.ca\/en\/immigration-refugees-citizenship\/services\/new-immigrants\/prepare-life-canada\/provinces-territories\/manitoba.html\\\">MB<\/a>, NB, <a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/www.canada.ca\/en\/immigration-refugees-citizenship\/services\/new-immigrants\/prepare-life-canada\/provinces-territories\/newfoundland-labrador.html\\\">NL<\/a>, <a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/www.canada.ca\/en\/immigration-refugees-citizenship\/services\/new-immigrants\/prepare-life-canada\/provinces-territories\/nova-scotia.html\\\">NS<\/a>, <a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/www.canada.ca\/en\/immigration-refugees-citizenship\/services\/new-immigrants\/prepare-life-canada\/provinces-territories\/ontario.html\\\">ON<\/a>, <a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/www.canada.ca\/en\/immigration-refugees-citizenship\/services\/new-immigrants\/prepare-life-canada\/provinces-territories\/prince-edward-island.html\\\">PE<\/a>, and SK.<br><strong><br>For further information on available work provinces and Equal Employment Opportunity as an applicant, please click <\/strong><a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\"><strong>HERE<\/strong><\/a><strong>.<\/strong><\/p><p><\/p><p><strong>Exigences Physiques et Cognitives<\/strong><br>L\u2019employ\u00e9 doit r\u00e9guli\u00e8rement utiliser un ordinateur, un clavier, un t\u00e9l\u00e9phone ou un casque d\u2019\u00e9coute, ainsi que d\u2019autres \u00e9quipements de bureau dans le cadre des fonctions essentielles de ce poste. Le travail est g\u00e9n\u00e9ralement de nature s\u00e9dentaire.<br><\/p><p><strong>D\u00e9claration d'\u00e9galit\u00e9 des chances<\/strong><\/p><p>Concentrix s'engage en faveur de l'\u00e9galit\u00e9 des chances en mati\u00e8re d'emploi et ne fait aucune discrimination fond\u00e9e sur la race, l'ascendance, le lieu d'origine, la couleur, l'origine ethnique, la citoyennet\u00e9, la croyance, le sexe, l'orientation sexuelle, l'identit\u00e9 ou l'expression de genre, l'\u00e2ge, l'\u00e9tat civil ou familial, le handicap, ou toute autre cat\u00e9gorie prot\u00e9g\u00e9e par la l\u00e9gislation provinciale sur les droits de la personne.<br><\/p><p><strong>D\u00e9claration d'am\u00e9nagement raisonnable<\/strong><\/p><p>Concentrix accueille et encourage les candidatures des candidats en situation de handicap et s'engage \u00e0 offrir un processus de recrutement inclusif.&nbsp;Si vous avez besoin d'un am\u00e9nagement raisonnable pour participer \u00e0 n'importe quelle \u00e9tape du processus de candidature ou d'entrevue, veuillez nous en informer. Les demandes peuvent \u00eatre faites en contactant <a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"mailto:app.acco@concentrix.com\\\">app.acco@concentrix.com<\/a>.&nbsp; Toutes les informations seront trait\u00e9es de mani\u00e8re confidentielle et utilis\u00e9es uniquement pour faciliter votre participation au processus de recrutement.<br><\/p><p><strong>Intelligence artificielle (IA)<\/strong><\/p><p>Dans le cadre de notre processus de recrutement, nous pouvons utiliser des outils d'intelligence artificielle (IA) pour aider au tri et\/ou \u00e0 l'\u00e9valuation des candidats. Ces outils pourraient \u00eatre utilis\u00e9s pour \u00e9valuer les CV, les candidatures et d'autres documents soumis afin de nous aider \u00e0 identifier les meilleurs candidats pour le poste. <br><\/p><p><strong>Autorisation de travail<\/strong><\/p><p>Seuls les candidats qualifi\u00e9s l\u00e9galement autoris\u00e9s \u00e0 travailler au Canada seront consid\u00e9r\u00e9s. Actuellement, ce poste ne peut \u00eatre exerc\u00e9 que dans les provinces\/territoires suivants : <a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/www.canada.ca\/en\/immigration-refugees-citizenship\/services\/new-immigrants\/prepare-life-canada\/provinces-territories\/alberta.html\\\">AB,<\/a> <a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/www.canada.ca\/en\/immigration-refugees-citizenship\/services\/new-immigrants\/prepare-life-canada\/provinces-territories\/british-columbia.html\\\">BC,<\/a> <a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/www.canada.ca\/en\/immigration-refugees-citizenship\/services\/new-immigrants\/prepare-life-canada\/provinces-territories\/manitoba.html\\\">MB<\/a>, NB, <a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/www.canada.ca\/en\/immigration-refugees-citizenship\/services\/new-immigrants\/prepare-life-canada\/provinces-territories\/newfoundland-labrador.html\\\">NL,<\/a> <a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/www.canada.ca\/en\/immigration-refugees-citizenship\/services\/new-immigrants\/prepare-life-canada\/provinces-territories\/nova-scotia.html\\\">NS<\/a>, <a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/www.canada.ca\/en\/immigration-refugees-citizenship\/services\/new-immigrants\/prepare-life-canada\/provinces-territories\/ontario.html\\\">ON<\/a>, <a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/www.canada.ca\/en\/immigration-refugees-citizenship\/services\/new-immigrants\/prepare-life-canada\/provinces-territories\/prince-edward-island.html\\\">PE<\/a> et <a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/www.canada.ca\/en\/immigration-refugees-citizenship\/services\/new-immigrants\/prepare-life-canada\/provinces-territories\/saskatchewan.html\\\">SK<\/a>.<br><strong><br>Pour plus d'informations sur les provinces de travail disponibles et l'\u00e9galit\u00e9 des chances en mati\u00e8re d'emploi en tant que candidat, veuillez cliquer <\/strong><a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\"><strong>ICI<\/strong><\/a><strong>.<\/strong><\/p><\/p>\",\"ats_external_id\":\"CA-req-f5afadb68b4f23e8\",\"location\":null,\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":null,\"salary_currency\":null,\"updated_at\":\"2026-10-20T19:50:53.202Z\",\"created_at\":\"2026-08-05T13:47:15.519Z\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix.crew.talkpush.com\/apply\/concentrix\/DCDM91T3C13DDNQTJH912ZKKA2RCR0K7\",\"apply_url\":\"https:\/\/concentrix.crew.talkpush.com\/apply\/concentrix\/DCDM91T3C13DDNQTJH912ZKKA2RCR0K7\",\"head_count\":null,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-crew\",\"internal_job_listing\":null,\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":null,\"enable_onboarding\":null,\"accept_duplicate_applications\":null,\"delay_between_two_applications\":null,\"auto_call\":null,\"on_erp_listing\":null,\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":null,\"relevance_score\":\"1\"},{\"id\":\"1691\",\"campaign_id\":\"1439\",\"campaign_title\":\" Pennylane Care \/ French \/ WAH \/ Braga \/ ad in french\",\"campaign_type\":\"job_application\",\"job_title\":\"Assistant(e) client\u00e8le (Francophone) - Plateforme de gestion financi\u00e8re\",\"street\":null,\"address\":null,\"city\":\"Braga\",\"state\":\"Braga\",\"postal_code\":null,\"region\":\"Braga\",\"country\":\"Portugal\",\"short_description\":\"D\u00e9couvre le pouvoir d'une carri\u00e8re qui change la donne\",\"long_description\":\"<p>Es-tu &agrave; la recherche de l'avenir ? Nous sommes un leader mondial de la technologie et des services qui alimentent les marques du futur. Nous aidons des marques connues - celles que vous utilisez tous les jours - &agrave; am&eacute;liorer leurs activit&eacute;s gr&acirc;ce &agrave; la technologie et &agrave; des solutions int&eacute;gr&eacute;es, dans plus de 70 pays. Nous sommes fiers d'&ecirc;tre r&eacute;compens&eacute;s par des prix tels que \\\"World's Best Workplaces\\\", \\\"Best Companies for Career Growth\\\" et \\\"Best Company Culture\\\", ann&eacute;e apr&egrave;s ann&eacute;e.<\/p>\\n<p>Si tu cherches &agrave; &eacute;voluer et &agrave; &ecirc;tre inspir&eacute;, en tant que&nbsp;<strong>Assistant(e) client&egrave;le &agrave; Braga, Portugal (T&eacute;l&eacute;travail<\/strong>), tu feras partie de notre &eacute;quipe de gamme-changers qui alimentent les marques du futur dans les domaines de la technologie, de la finance, des voyages, de la mode, des soins de sant&eacute;, et plus encore.<\/p>\\n<p><strong>D&eacute;veloppement professionnel et personnel<\/strong><\/p>\\n<p>Nous te fournirons toute la formation, les technologies de pointe et le soutien continu dont tu auras besoin pour r&eacute;ussir. Chez Concentrix, il existe un v&eacute;ritable potentiel de carri&egrave;re et d'&eacute;volution personnelle. En effet, pr&egrave;s de 80 % de nos cadres et dirigeants sont, issu de promotion interne ! C'est pourquoi nous offrons une gamme de programmes GRATUITS d'apprentissage et de d&eacute;veloppement con&ccedil;us pour te mettre sur la voie du type de carri&egrave;re que t&rsquo;as toujours envisag&eacute;.<\/p>\\n<p><strong>Ce que tu feras dans ce r&ocirc;le<\/strong><\/p>\\n<p>En tant qu&rsquo; Assistant(e) client&egrave;le au sein de notre &eacute;quipe, tu vas :<\/p>\\n<ul>\\n<li>R&eacute;pondre rapidement et professionnellement aux demandes des clients.<\/li>\\n<li>Fournir une assistance technique aux utilisateurs qui rencontrent des difficult&eacute;s avec la plateforme de gestion financi&egrave;re.<\/li>\\n<li>Aider les utilisateurs &agrave; naviguer sur la plateforme, expliquer les fonctionnalit&eacute;s et s'assurer qu'ils peuvent maximiser l'utilisation des outils financiers et des ressources disponibles.<\/li>\\n<li>Offrir des conseils sur les principes financiers de base, la budg&eacute;tisation et la planification financi&egrave;re aux utilisateurs qui peuvent avoir besoin d'aide pour comprendre des caract&eacute;ristiques ou des fonctionnalit&eacute;s sp&eacute;cifiques<\/li>\\n<\/ul>\\n<p><strong>Tes qualifications<\/strong><\/p>\\n<p>Concentrix te conviendra parfaitement si :<\/p>\\n<ul>\\n<li>T'as un niveau &eacute;lev&eacute; de Fran&ccedil;ais (&eacute;crit et oral)<\/li>\\n<li>T'as d&rsquo;excellentes comp&eacute;tences en r&eacute;daction et communication<\/li>\\n<li>T'es proactif, ax&eacute; sur les r&eacute;sultats, motiv&eacute; et capable de travailler en &eacute;quipe<\/li>\\n<li>T'es patient(e) et passionn&eacute;(e) par le contact humain<\/li>\\n<\/ul>\\n<p>Si tu penses ne pas avoir tous les atouts en main, nous t&rsquo;encourageons tout de m&ecirc;me &agrave; poser ta candidature. Nous ferons de notre mieux pour te trouver le poste qui te convient, qu'il s'agisse de celui-ci ou d'un autre.<\/p>\\n<p><strong>Quels sont tes avantages<\/strong><\/p>\\n<p>Dans ce r&ocirc;le, nous offrons des avantages qui t&rsquo;aident &agrave; soutenir un style de vie unique :<\/p>\\n<ul>\\n<li>Salaire comp&eacute;titif et prime de performance<\/li>\\n<li>T&eacute;l&eacute;travail &agrave; partir de Braga, Portugal<\/li>\\n<li>Possibilit&eacute;s de primes de Refer a Friend (parrainage d&rsquo;un ami)<\/li>\\n<li>Formation compl&egrave;te et r&eacute;mun&eacute;r&eacute;e sur l'entreprise et le projet sur lequel tu vas travailler<\/li>\\n<li>Programmes de d&eacute;veloppement de carri&egrave;re<\/li>\\n<\/ul>\\n<p><strong>D&eacute;couvre ta meilleure version!<\/strong><\/p>\\n<p>Si tout cela te semble &ecirc;tre la prochaine &eacute;tape id&eacute;ale de ton parcours professionnel, nous voulons te conna&icirc;tre. Postule d&egrave;s aujourd'hui et d&eacute;couvre pourquoi plus de 440k+ game-changers &agrave; travers le monde appellent Concentrix leur \\\"employeur de choix\\\".<\/p>\\n<p><strong>Concentrix est un employeur qui souscrit au principe de l'&eacute;galit&eacute; des chances<\/strong><\/p>\\n<p><em>Nous sommes fiers d'&ecirc;tre une seule &eacute;quipe, une seule entreprise, &agrave; l'&eacute;chelle mondiale. Nous nous engageons &agrave; offrir des chances &eacute;gales d'emploi &agrave; tous les candidats et &agrave; cr&eacute;er un environnement de travail exempt de discrimination et de harc&egrave;lement. Toutes nos pratiques de recrutement sont fond&eacute;es sur les besoins de l'entreprise, les exigences du poste et les qualifications professionnelles, sans tenir compte de la race, de l'&acirc;ge, de l'identit&eacute; sexuelle, de l'orientation sexuelle, de la religion, de l'origine ethnique, de la situation familiale ou parentale, de l'origine nationale, du handicap ou de toute autre classification prot&eacute;g&eacute;e par les lois nationales en vigueur.<\/em><\/p>\\n<p><strong>L'&eacute;ligibilit&eacute; &agrave; l&rsquo;emploi<\/strong><\/p>\\n<p>Conform&eacute;ment &agrave; la l&eacute;gislation portugaise, seuls les candidats l&eacute;galement autoris&eacute;s &agrave; travailler au Portugal seront pris en consid&eacute;ration pour ce poste.<\/p>\",\"ats_external_id\":\"PT-1439\",\"location\":\"Braga, Braga\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-14T00:59:04.527+01:00\",\"created_at\":\"2026-08-05T12:55:13.843+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNDM5?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNDM5\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"fr\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"3\",\"auto_call\":\"0\",\"on_erp_listing\":\"0\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"1692\",\"campaign_id\":\"1436\",\"campaign_title\":\"ByteDance GEC AI Dubbing \/ French \/ BM \/ Lisbon\",\"campaign_type\":\"job_application\",\"job_title\":\"AI Dubbing Content Moderator (French-Speaking) \",\"street\":null,\"address\":null,\"city\":\"Lisbon\",\"state\":\"Lisbon\",\"postal_code\":null,\"region\":\"Lisboa\",\"country\":\"Portugal\",\"short_description\":\"Experience the power of a game-changing career!\",\"long_description\":\"<p>Are you looking for what's next?<\/p>\\n<p>We're a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we're proud to be recognized with awards such as <strong>\\\"World's Best Workplaces,\\\" \\\"Best Companies for Career Growth,\\\" and \\\"Best Company Culture\\\"<\/strong>, year after year.<\/p>\\n<p>If you're looking to grow and be inspired, as an <strong>AI Dubbing Content Moderator<\/strong> in <strong>Lisbon, Portugal (On-Site)<\/strong>, you will play a key role in ensuring that AI-generated dubbed video content published on a global e-commerce platform meets the highest standards of quality, safety, and compliance. You will help create a trustworthy digital environment by applying moderation policies consistently while supporting an exceptional user experience across international markets.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Career growth and personal development<\/strong><\/p>\\n<p>We'll give you all the training, cutting-edge technologies, and the continuing support you'll need to succeed. At Concentrix, there's real career and personal growth potential. Around <strong>80% of our managers and leaders have been promoted from within<\/strong>.<\/p>\\n<p>That's why we offer a range of FREE Learning and Leadership Development programs designed to help you build the career you've always envisioned.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>What you will do in this role<\/strong><\/p>\\n<p>As an <strong>AI Dubbing Content Moderator<\/strong>, you will:<\/p>\\n<ul>\\n<li>Review AI-generated dubbed video content to ensure compliance with platform policies, community guidelines, and quality standards.<\/li>\\n<li>Evaluate reported or flagged content and make accurate moderation decisions based on internal procedures and policy guidelines.<\/li>\\n<li>Assess translation quality, linguistic accuracy, cultural appropriateness, and contextual relevance of AI-generated dubbing.<\/li>\\n<li>Identify content that may contain misinformation, hate speech, harassment, harmful behaviour, copyright concerns, or other policy violations.<\/li>\\n<li>Verify compliance with regional regulations and market-specific standards across multiple languages and cultures.<\/li>\\n<li>Escalate complex, high-risk, or ambiguous cases to the appropriate internal teams when required.<\/li>\\n<li>Document moderation decisions accurately while maintaining complete records within internal systems.<\/li>\\n<li>Achieve quality, productivity, and service level targets while managing high volumes of content.<\/li>\\n<li>Stay up to date with evolving moderation policies, AI content standards, and operational procedures.<\/li>\\n<li>Handle sensitive or potentially disturbing content with professionalism, discretion, and confidentiality.<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Your qualifications<\/strong><\/p>\\n<p>Concentrix is a great match if you:<\/p>\\n<ul>\\n<li>Are fluent, verbal and written in <strong>French (C1)<\/strong>.<\/li>\\n<li>Are fluent, verbal and written in <strong>English (B2)<\/strong>.<\/li>\\n<li>Have previous experience in Content Moderation, Trust &amp; Safety, Quality Assurance, or a similar operational environment.<\/li>\\n<li>Have a strong understanding of AI-generated content, digital media, or e-commerce platforms.<\/li>\\n<li>Demonstrate excellent analytical thinking and objective decision-making skills.<\/li>\\n<li>Possess excellent attention to detail and consistently deliver high-quality work.<\/li>\\n<li>Are comfortable working in a fast-paced environment with changing priorities and high workloads.<\/li>\\n<li>Can manage sensitive content professionally while maintaining emotional resilience.<\/li>\\n<\/ul>\\n<p>If you feel you don't check every box, we still encourage you to apply. We'll do our best to match you with the right opportunity.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>What&rsquo;s in it for you<\/strong><\/p>\\n<p>In this role, we offer benefits that help you support your unique lifestyle:<\/p>\\n<ul>\\n<li>Competitive salary (base and additional bonuses)<\/li>\\n<li>Work-life balance with a fixed Monday to Friday schedule (9:00 AM &ndash; 6:00 PM, local time)<\/li>\\n<li>Central location in Lisbon,&nbsp;Portugal<\/li>\\n<li>Bring-a-friend (referral) bonus opportunities<\/li>\\n<li>Full paid training on the company and the project you'll be working on<\/li>\\n<li>Career development programs<\/li>\\n<\/ul>\\n<p><strong>Experience the best version of you!<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p><strong>Concentrix is an equal-opportunity employer<\/strong><\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em><\/p>\\n<p><strong>Eligibility to work<\/strong><\/p>\\n<p>In accordance with Portugal&rsquo;s law, only applicants who are legally authorized to work in Portugal will be considered for this position.<\/p>\\n<p>&nbsp;<\/p>\",\"ats_external_id\":\"PT-1436\",\"location\":\"Lisbon, Lisboa\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-21T00:59:05.099+01:00\",\"created_at\":\"2026-08-05T11:21:05.384+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNDM2?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNDM2\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"3\",\"auto_call\":\"0\",\"on_erp_listing\":\"0\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"1693\",\"campaign_id\":\"1424\",\"campaign_title\":\"ByteDance GEC AI Dubbing \/ German \/ BM \/ Lisbon\",\"campaign_type\":\"job_application\",\"job_title\":\"AI Dubbing Content Moderator (German-Speaking) \",\"street\":null,\"address\":null,\"city\":\"Lisbon\",\"state\":\"Lisbon\",\"postal_code\":null,\"region\":\"Lisboa\",\"country\":\"Portugal\",\"short_description\":\"Experience the power of a game-changing career!\",\"long_description\":\"<p>Are you looking for what's next?<\/p>\\n<p>We're a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we're proud to be recognized with awards such as <strong>\\\"World's Best Workplaces,\\\" \\\"Best Companies for Career Growth,\\\" and \\\"Best Company Culture\\\"<\/strong>, year after year.<\/p>\\n<p>If you're looking to grow and be inspired, as an <strong>AI Dubbing Content Moderator<\/strong> in <strong>Lisbon, Portugal (On-Site)<\/strong>, you will play a key role in ensuring that AI-generated dubbed video content published on a global e-commerce platform meets the highest standards of quality, safety, and compliance. You will help create a trustworthy digital environment by applying moderation policies consistently while supporting an exceptional user experience across international markets.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Career growth and personal development<\/strong><\/p>\\n<p>We'll give you all the training, cutting-edge technologies, and the continuing support you'll need to succeed. At Concentrix, there's real career and personal growth potential. Around <strong>80% of our managers and leaders have been promoted from within<\/strong>.<\/p>\\n<p>That's why we offer a range of FREE Learning and Leadership Development programs designed to help you build the career you've always envisioned.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>What you will do in this role<\/strong><\/p>\\n<p>As an <strong>AI Dubbing Content Moderator<\/strong>, you will:<\/p>\\n<ul>\\n<li>Review AI-generated dubbed video content to ensure compliance with platform policies, community guidelines, and quality standards.<\/li>\\n<li>Evaluate reported or flagged content and make accurate moderation decisions based on internal procedures and policy guidelines.<\/li>\\n<li>Assess translation quality, linguistic accuracy, cultural appropriateness, and contextual relevance of AI-generated dubbing.<\/li>\\n<li>Identify content that may contain misinformation, hate speech, harassment, harmful behaviour, copyright concerns, or other policy violations.<\/li>\\n<li>Verify compliance with regional regulations and market-specific standards across multiple languages and cultures.<\/li>\\n<li>Escalate complex, high-risk, or ambiguous cases to the appropriate internal teams when required.<\/li>\\n<li>Document moderation decisions accurately while maintaining complete records within internal systems.<\/li>\\n<li>Achieve quality, productivity, and service level targets while managing high volumes of content.<\/li>\\n<li>Stay up to date with evolving moderation policies, AI content standards, and operational procedures.<\/li>\\n<li>Handle sensitive or potentially disturbing content with professionalism, discretion, and confidentiality.<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Your qualifications<\/strong><\/p>\\n<p>Concentrix is a great match if you:<\/p>\\n<ul>\\n<li>Are fluent, verbal and written in <strong>German (C1)<\/strong>.<\/li>\\n<li>Are fluent, verbal and written in <strong>English (B2)<\/strong>.<\/li>\\n<li>Have previous experience in Content Moderation, Trust &amp; Safety, Quality Assurance, or a similar operational environment.<\/li>\\n<li>Have a strong understanding of AI-generated content, digital media, or e-commerce platforms.<\/li>\\n<li>Demonstrate excellent analytical thinking and objective decision-making skills.<\/li>\\n<li>Possess excellent attention to detail and consistently deliver high-quality work.<\/li>\\n<li>Are comfortable working in a fast-paced environment with changing priorities and high workloads.<\/li>\\n<li>Can manage sensitive content professionally while maintaining emotional resilience.<\/li>\\n<\/ul>\\n<p>If you feel you don't check every box, we still encourage you to apply. We'll do our best to match you with the right opportunity.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>What&rsquo;s in it for you<\/strong><\/p>\\n<p>In this role, we offer benefits that help you support your unique lifestyle:<\/p>\\n<ul>\\n<li>Competitive salary (base and additional bonuses)<\/li>\\n<li>Work-life balance with a fixed Monday to Friday schedule (9:00 AM &ndash; 6:00 PM, local time)<\/li>\\n<li>Central location in Lisbon,&nbsp;Portugal<\/li>\\n<li>Bring-a-friend (referral) bonus opportunities<\/li>\\n<li>Full paid training on the company and the project you'll be working on<\/li>\\n<li>Career development programs<\/li>\\n<\/ul>\\n<p><strong>Experience the best version of you!<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p><strong>Concentrix is an equal-opportunity employer<\/strong><\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em><\/p>\\n<p><strong>Eligibility to work<\/strong><\/p>\\n<p>In accordance with Portugal&rsquo;s law, only applicants who are legally authorized to work in Portugal will be considered for this position.<\/p>\\n<p>&nbsp;<\/p>\",\"ats_external_id\":\"PT-1424\",\"location\":\"Lisbon, Lisboa\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-08-05T16:33:37.114+01:00\",\"created_at\":\"2026-08-05T11:02:48.058+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNDI0?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNDI0\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"3\",\"auto_call\":\"0\",\"on_erp_listing\":\"0\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"535\",\"campaign_id\":\"2787\",\"campaign_title\":\"GTM_EMEA_SA_Customer Service - Home Protect\",\"campaign_type\":\"job_application\",\"job_title\":\"UK Customer Service Advisor\",\"street\":\"9 Hertzog Boulevard Foreshore \",\"address\":\"9 Hertzog Boulevard Foreshore \",\"city\":\"Cape Town\",\"state\":\"Western Cape\",\"postal_code\":\"8000\",\"region\":\"Cape Town\",\"country\":\"South Africa\",\"short_description\":\"Join Concentrix Today!\",\"long_description\":\"<p data-pm-slice=\\\"1 1 []\\\">Are you looking for an opportunity to jumpstart your career in the service industry? Now is your time to shine with Concentrix in this exciting opportunity to join our dynamic team as a &nbsp;Customer Service Sales Advisor, working on an internationally innovative campaign with a base salary of <strong>R8000<\/strong><\/p>\\n<p>As a Customer Service Sales Advisor, you will be responsible for providing exceptional customer service to new and existing customers across a range of policy enquiries. You&rsquo;ll be working on-site from our vibrant Cape Town office, where creativity meets cutting-edge technology. All the while, you&rsquo;ll become part of a community of like-minded individuals who become friends for life.<\/p>\\n<p><strong>This&nbsp;Customer Support&nbsp;Advisor role at Concentrix is a great match if you:<\/strong><\/p>\\n<ul>\\n<li><strong>Minimum of Grade 12 \/ Matric <\/strong><\/li>\\n<li>12 months in an international Call Centre AND\/OR 6 Months in the Insurance Industry. Proven experience of delivering exceptional customer care.&nbsp;<\/li>\\n<li>Minimum B2 <strong>(English Language level, Email Writing and computer literacy).&nbsp;<\/strong><\/li>\\n<li>Clear criminal and credit record.&nbsp;<\/li>\\n<li>Ability to provide references from the last 2 years of employment&nbsp;<\/li>\\n<li>Regulatory awareness, familiarity with FCA regulations.&nbsp;<\/li>\\n<li>Flexibility to work shift patterns.&nbsp;<\/li>\\n<\/ul>\\n<p><strong>What is in it for you?<br \/>In this role, we offer benefits that help you support your unique lifestyle:<\/strong><\/p>\\n<ul>\\n<li><strong>Base Salary of R8000<\/strong><\/li>\\n<li><strong>Choice between Medical Aid OR Medical Insurance.<\/strong>\\n<ul>\\n<li><strong>Medical aid <\/strong>&ndash; Covers only the employee;<\/li>\\n<li><strong> Medical insurance<\/strong> &ndash; Covers employee and 2&nbsp;dependents&nbsp;<\/li>\\n<\/ul>\\n<\/li>\\n<li><strong>Pension Fund<\/strong>\\n<ul>\\n<li>-2.5% employer contribution, 2.5% employee contributions&nbsp;<\/li>\\n<\/ul>\\n<\/li>\\n<li><strong>Subsidized transport<\/strong>\\n<ul>\\n<li>Subsidized transport is provided between the hours of 7 pm to 6 am - Employee will contribute a maximum of R350&nbsp;<\/li>\\n<\/ul>\\n<\/li>\\n<li><strong>Night shift shift allowance<\/strong>\\n<ul>\\n<li>Applicable after 7 pm<strong>&nbsp;<\/strong><\/li>\\n<\/ul>\\n<\/li>\\n<li>Fantastic Employee Assistance Programme (EAP)<\/li>\\n<li>Group life cover<\/li>\\n<li>Access to financial well-being sessions, will writing sessions and stress management sessions<\/li>\\n<li>Team building and upskilling training opportunities<\/li>\\n<li>Interactive and inclusive company culture<\/li>\\n<\/ul>\\n<p><strong>What you will do in this role:<\/strong><\/p>\\n<p><strong>Key Contribution Areas: <\/strong><\/p>\\n<ul>\\n<li>Handle inbound sales calls, guiding customers through the full end-to-end process of purchasing new policies.<\/li>\\n<li>Manage queries from existing policyholders, including policy amendments, renewals and cancellations. &nbsp;<\/li>\\n<li>Ensure all customer interactions comply with regulatory requirements and internal guidelines.<\/li>\\n<li>Deliver personalised conversations by adapting your approach to individual customer needs and circumstances. &nbsp;<\/li>\\n<li>Maintain accurate records of all customer interactions and outcomes.&nbsp;<\/li>\\n<li>Support growth ambitions within Home Protect by consistently meeting service and quality standards. &nbsp;<\/li>\\n<li>Collaborate effectively with colleagues and leaders to maintain a customer-focused, high-performing&nbsp;team environment.&nbsp;<\/li>\\n<\/ul>\\n<p><strong>Skills Required:<\/strong><\/p>\\n<p><strong>You will demonstrate a strong understanding of the following areas:<\/strong><\/p>\\n<ul>\\n<li>Competent in a broad range of processes<\/li>\\n<li>Basic complaint handling, such as first points of contact and appropriate logging of complaints<\/li>\\n<li>Competent risk event handling and logging where appropriate - An understanding of the Quality Checking process<\/li>\\n<li>Active and positive contributions to huddles and meetings<\/li>\\n<li>Identifies and drives self-development opportunities - Good levels of communication skills with our customers<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p>Ready to bring your skills, experience and sense of urgency to a company that values your expertise. Discover why over 550,000 game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo; Together, we will achieve greatness and unlock unlimited possibilities. Apply today and let your career thrive!<\/p>\\n<p>With game-changers in over 70 different countries, we celebrate our differences and embrace what makes you unique. Imagine being a part of a company that supports each other&rsquo;s success and well-being, giving you the tools and support you need to be the best version of yourself and embark on a career with endless possibilities.<\/p>\\n<p><br \/><strong>Eligibility to work<\/strong><br \/>In accordance with South African law, only applicants who are legally authorized to work in SA will be considered for this position, and the appointment will be made in line with the company&rsquo;s EE Plan.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Disclaimer&nbsp;&nbsp; <\/strong><\/p>\\n<p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p>\\n<p>Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, colour, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.<\/p>\",\"ats_external_id\":\"ZA-2787\",\"location\":\"Cape Town, Cape Town\",\"job_type\":\"full_time\",\"salary\":\"8000\",\"salary_type\":\"monthly\",\"salary_currency\":\"ZAR\",\"updated_at\":\"2026-10-20T23:59:12.774Z\",\"created_at\":\"2026-08-05T07:51:15.560Z\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-uk.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNzg3?\",\"apply_url\":\"https:\/\/concentrix-uk.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNzg3\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":\"telecommunications\",\"contract_type\":\"permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-uk\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"36\",\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"3\",\"auto_call\":\"0\",\"on_erp_listing\":\"0\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"1165\",\"campaign_id\":\"23395\",\"campaign_title\":\"Sr. Software Architect (TCF) R1752625\",\"campaign_type\":\"job_application\",\"job_title\":\"DevOps Architect\",\"street\":\"IND Bangalore - Sy.Nos.54\/6 & 54\/5, Ground Floor, Part-B, Bannerghatta Road\",\"address\":\"IND Bangalore - Sy.Nos.54\/6 & 54\/5, Ground Floor, Part-B, Bannerghatta Road\",\"city\":\"Bangalore\",\"state\":\"Karn\u0101taka\",\"postal_code\":\"560029\",\"region\":null,\"country\":\"India\",\"short_description\":\"We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. \\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\",\"long_description\":\"<p>Senior DevOps Engineer \/ DevOps Architect \u2013 12&#43; Years<br \/>We are looking for a highly experienced DevOps Engineer with an architect mindset who remains deeply hands-on. 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Ax\u00e9s sur les solutions, propuls\u00e9s par la technologie et l&#39;IA , nous combinons une expertise sectorielle approfondie et des solutions technologiques de pointe pour accompagner la transformation des entreprises et leur permettre de cr\u00e9er avec nos collaborateurs (nos &#34;game-changers&#34;) des exp\u00e9riences clients fluides et optimis\u00e9es.<\/span><\/span><\/p><p><\/p><h1><span><span><b>Vos missions<\/b><\/span><\/span><\/h1><p><span><span>Au sein de notre Business Unit sectorielle d\u00e9di\u00e9e aux Services Financiers, vous prenez en charge l&#39;accompagnement et le d\u00e9veloppement d&#39;un ou plusieurs comptes strat\u00e9giques <b>Banque \/ Assurance<\/b>, en adressant l&#39;ensemble de notre offre de prestations.<\/span><\/span><\/p><p><\/p><p><span><span><b>Principales responsabilit\u00e9s<\/b><\/span><\/span><\/p><ul><li><span><span>D\u00e9finir une approche de d\u00e9veloppement sp\u00e9cifique \u00e0 chaque compte strat\u00e9gique<\/span><\/span><\/li><li><span><span>Mettre en oeuvre cette approche en identifiant, qualifiant et transformant de nouvelles opportunit\u00e9s commerciales afin de soutenir la croissance de l&#39;activit\u00e9<\/span><\/span><\/li><li><span><span>Comprendre les enjeux business, op\u00e9rationnels et technologiques des clients afin de promouvoir les solutions de transformation, CX, BPO et services sp\u00e9cialis\u00e9es.<\/span><\/span><\/li><li><span><span>Coordonner les \u00e9quipes internes (avant-vente, experts, op\u00e9rations) pour concevoir des propositions de valeur diff\u00e9renciantes, adapt\u00e9es aux enjeux m\u00e9tiers et strat\u00e9giques des clients<\/span><\/span><\/li><li><span><span>Piloter l&#39;ensemble du cycle de vente, de la prospection jusqu&#39;\u00e0 la signature des contrats en passant par la n\u00e9gociation des conditions commerciales.<\/span><\/span><\/li><li><span><span>D\u00e9velopper des relations de confiance avec des d\u00e9cideurs de haut niveau et agir comme un partenaire de r\u00e9f\u00e9rence (Trusted Advisor).<\/span><\/span><\/li><li><span><span>Mobiliser votre r\u00e9seau, et votre connaissance de l&#39;\u00e9cosyst\u00e8me Banque\/Assurance<\/span><\/span><\/li><li><span><span>Contribuer \u00e0 la strat\u00e9gie de d\u00e9veloppement de la Business Unit en partageant les retours terrain, les tendances observ\u00e9es et les bonnes pratiques.<\/span><\/span><\/li><li><span><span>Repr\u00e9senter l&#39;entreprise lors d&#39;\u00e9v\u00e9nements, forums et rendez-vous professionnels afin de renforcer sa visibilit\u00e9 et son positionnement sur le march\u00e9.<\/span><\/span><\/li><\/ul><p><\/p><h1><span><span><b>Votre profil<\/b><\/span><\/span><\/h1><p><span><span>Vous \u00eates le candidat id\u00e9al si vous :<\/span><\/span><\/p><ul><li><span><span><b>Exp\u00e9rience confirm\u00e9e de 5\/7 ans minimum en d\u00e9veloppement commercial B2B<\/b>, avec une forte orientation chasse et acquisition de nouveaux clients.<\/span><\/span><\/li><li><span><span><b>Excellente connaissance du secteur Banque et\/ou Assurance<\/b>, avec un r\u00e9seau actif de d\u00e9cideurs.<\/span><\/span><\/li><li><span><span>Solide exp\u00e9rience du d\u00e9veloppement de grands comptes et de la vente aupr\u00e8s de d\u00e9cideurs de haut niveau (C-Level).<\/span><\/span><\/li><li><span><span>Exp\u00e9rience r\u00e9ussie dans la vente de solutions complexes (CX, BPO, services, transformation, technologie ou environnement similaire) mobilisant diff\u00e9rentes expertises internes<\/span><\/span><\/li><li><span><span>Capacit\u00e9 d\u00e9montr\u00e9e \u00e0 identifier, d\u00e9velopper et conclure des opportunit\u00e9s commerciales strat\u00e9giques.<\/span><\/span><\/li><li><span><span>Excellentes comp\u00e9tences en communication, n\u00e9gociation, influence et gestion de cycles de vente complexes.<\/span><\/span><\/li><li><span><span>Esprit entrepreneurial, autonomie, rigueur et forte orientation r\u00e9sultats.<\/span><\/span><\/li><li><span><span>Capacit\u00e9 \u00e0 f\u00e9d\u00e9rer et coordonner des \u00e9quipes transverses<\/span><\/span><\/li><li><span><span>Ma\u00eetrise des outils CRM, id\u00e9alement Salesforce, et forte posture de conseil aupr\u00e8s des clients<\/span><\/span><\/li><li><span><span>Formation sup\u00e9rieure en commerce, marketing, gestion ou \u00e9quivalent.<\/span><\/span><\/li><\/ul><p><span>\u00a0<\/span><\/p><p><span><span><b>Ce que nous vous offrons<\/b><\/span><\/span><\/p><p><span><span>Un environnement de travail stimulant et une ambiance positive de d\u00e9veloppement.<\/span><\/span><\/p><p><span><span>Un package attractif (Fixe - Bonus - Commissionnement) de nature \u00e0 reconna\u00eetre les meilleurs candidats.<\/span><\/span><\/p><p><span>\u00a0<\/span><\/p><p><span><span><b>R\u00e9v\u00e9lez le meilleur de vous-m\u00eame !<\/b><\/span><\/span><\/p><p><span><span>Nous investissons dans le d\u00e9veloppement de nos collaborateurs, car nous sommes convaincus que leur r\u00e9ussite contribue directement \u00e0 celle de nos clients et de leurs propres clients.<\/span><\/span><\/p><p><span><span>Si cette opportunit\u00e9 correspond \u00e0 vos ambitions professionnelles, nous serions ravis d\u2019\u00e9changer avec vous.<\/span><\/span><\/p><p><span><span>\u00c9galit\u00e9 des chances<\/span><\/span><\/p><p><span><span>Concentrix est un employeur garantissant l\u2019\u00e9galit\u00e9 des chances.<\/span><\/span><\/p><p><span><span>Nous formons une seule \u00e9quipe, unie \u00e0 l\u2019\u00e9chelle mondiale, et nous nous engageons \u00e0 offrir \u00e0 chaque candidat des opportunit\u00e9s \u00e9quitables ainsi qu\u2019un environnement de travail exempt de toute forme de discrimination ou de harc\u00e8lement. 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Then join our fun-loving, multicultural team of #GameChangers at Concentrix Greece and use your communications skills in&nbsp;<strong>Turkish<\/strong>.<\/p>\\n<p>No two days will be the same as you&rsquo;ll provide valuable and memorable experiences to a wide range of customers for some of the world&rsquo;s best brands.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>What you&rsquo;ll be doing:<\/strong><\/p>\\n<p><strong data-olk-copy-source=\\\"MessageBody\\\">Customer Support and Back-Office Support<\/strong><\/p>\\n<ul type=\\\"disc\\\">\\n<li>Handle customer inquiries through&nbsp;<strong>phone, chat, and email<\/strong>&nbsp;while delivering a high-quality customer experience.<\/li>\\n<li>Perform back-office and administrative tasks with a strong focus on accuracy and efficiency.<\/li>\\n<li>Manage detail-oriented activities while maintaining high quality standards.<\/li>\\n<li>Follow established processes, guidelines, and service standards.<\/li>\\n<li>Support operational teams with documentation, content reviews, research, and data-related tasks as required.<\/li>\\n<\/ul>\\n<\/div>\\n<\/div>\\n<div data-v-c00f7203=\\\"\\\">\\n<div class=\\\"job-description text-grey\\\" data-v-c00f7203=\\\"\\\">\\n<div><strong>Requirements:<\/strong><\/div>\\n<ul>\\n<li data-olk-copy-source=\\\"MessageBody\\\">Previous experience in customer service (phone, chat, and email support).<\/li>\\n<li><strong>Strong back-office experience<\/strong>&nbsp;with the ability to manage administrative and operational tasks accurately.<\/li>\\n<li><strong>Comfortable performing repetitive tasks<\/strong>&nbsp;while maintaining attention to detail and quality.<\/li>\\n<li><strong>Excellent written<\/strong>&nbsp;and verbal communication skills.<\/li>\\n<li>Native or near-native&nbsp;<span class=\\\"marks9bd6hzec\\\" data-markjs=\\\"true\\\" data-ogac=\\\"\\\" data-ogab=\\\"\\\" data-ogsc=\\\"\\\" data-ogsb=\\\"\\\" data-ogsbtc=\\\"\\\" data-ogsbrc=\\\"\\\" data-ogsbbc=\\\"\\\" data-ogsblc=\\\"\\\">Turkish<\/span>&nbsp;language proficiency.<\/li>\\n<li>Strong organizational, proofreading, and analytical skills.<\/li>\\n<li>Ability to work independently while following guidelines and quality standards.<\/li>\\n<li>Comfortable working on content review, documentation, research, and AI evaluation projects.<\/li>\\n<\/ul>\\n<\/div>\\n<\/div>\\n<div data-v-c00f7203=\\\"\\\">\\n<div class=\\\"job-description text-grey\\\" data-v-c00f7203=\\\"\\\">\\n<p><strong>What we offer:<\/strong><\/p>\\n<ul>\\n<li>Fixed Monday&ndash;Friday schedule, 10:00&ndash;18:00 &mdash; enjoy predictable working hours and your weekends free<\/li>\\n<li>Full Relocation Support (including flights, accommodation &amp; transportation)&nbsp;<\/li>\\n<li>Indefinite contract&nbsp;<\/li>\\n<li>Competitive remuneration package (14 Salaries\/year)&nbsp;<\/li>\\n<li>10% monthly performance bonus&nbsp;<\/li>\\n<li>Daily meal voucher in Up Hellas Mastercard&nbsp;<\/li>\\n<li>Private health insurance + Dental Care&nbsp;<\/li>\\n<li>Opportunities for international Career through the Concentrix International Mobility program&nbsp;<\/li>\\n<li>Employee events&nbsp;<\/li>\\n<li>Free gym, well-being activities, and a rooftop cinema with Acropolis views&nbsp;<\/li>\\n<li>Enjoy your lunch break at our brand new corporate cafeteria&nbsp;<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><em>You appreciate our values of recognition, integrity, unity, and commitment, and you are eager to create the \\\"wow\\\" too. More than your background, it is your motivation and your personality that will make you part of our fun-loving community.<\/em><\/p>\\n<p><em>Please note that non-EU residents must have a valid work permit in Greece to be considered for employment.<\/em><\/p>\\n<p><strong>Concentrix&nbsp;<em>Hellas is an equal-opportunity employer<\/em><\/strong><\/p>\\n<p><strong>Concentrix&nbsp;<em>considers diversity a fundamental resource and offers everyone accesses to employment opportunities, regardless of gender, age, religion, ethnicity, or any other classification protected by applicable national laws.<\/em><\/strong><\/p>\\n<\/div>\\n<\/div>\",\"ats_external_id\":\"GR-776\",\"location\":\"Athens\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-14T14:18:49.639+03:00\",\"created_at\":\"2026-08-04T15:33:42.904+03:00\",\"latitude\":\"37.9838096\",\"longitude\":\"23.7275388\",\"landing_page_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83NzY?\",\"apply_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83NzY\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-greece\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"3\",\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":\"0\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"1899\",\"campaign_id\":\"req-4006e25659877550\",\"campaign_title\":\"Automotive Regional Case Manager\",\"campaign_type\":null,\"job_title\":\"Automotive Regional Case Manager\",\"street\":null,\"address\":null,\"city\":\"Fountain Valley\",\"state\":\"California\",\"postal_code\":\"92708\",\"region\":null,\"country\":\"United States of America\",\"short_description\":\"\",\"long_description\":\"<p>Join a world-class team in Fountain Valley, CA, as a Regional Case Manager! At Concentrix, we\u2019re looking for passionate game-changers to deliver exceptional customer experiences and tech-based solutions for one of the world\u2019s best-known brands. If you're ready to grow with a Fortune 500 company with an inclusive, award-winning culture, your new career starts here. (Military veterans are encouraged to apply.)<\/p><p>&nbsp;<\/p><p><strong>A NEW CAREER POWERED BY YOU<\/strong><\/p><p><strong>&nbsp;<\/strong><\/p><p><strong>Are you looking for a career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging? Would you like to join a Fortune 500 company that earns \u201cWorld\u2019s Best Workplaces,\u201d \u201cBest Company Culture,\u201d and \u201cBest Companies for Career Growth\u201d awards every year? Then a Regional Case Manager position at Concentrix is the right place for you!&nbsp;<\/strong><\/p><p><strong>&nbsp;<\/strong><\/p><p><strong>As a Regional Case Manager in the auto industry, you\u2019ll join an organically diverse team from around the globe where all members contribute to and support each other\u2019s success and wellbeing, proudly united as \u201cgame-changers.\u201d Together, we serve as the intelligent transformation partner for the world\u2019s best-known brands, delivering exceptional customer experiences with tech-powered innovation.&nbsp;<\/strong><\/p><p><strong>&nbsp;<\/strong><\/p><p><strong>CAREER GROWTH AND PERSONAL DEVELOPMENT<\/strong><\/p><p><strong><br>This is a great opportunity to reimagine an all-new career journey and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, technologies, and ongoing support you\u2019ll need to succeed. Plus, at Concentrix, there\u2019s real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That\u2019s why we offer a range of no-cost learning and leadership development programs designed to set you on your way to the kind of career you\u2019ve always envisioned.&nbsp;<\/strong><\/p><p><strong>&nbsp;<\/strong><\/p><p><strong>WHAT YOU WILL DO IN THIS ROLE&nbsp;<\/strong><\/p><p><\/p><p><strong>As a Regional Case Manager, you will:<\/strong><\/p><p><\/p><ul><li><p><strong>Manage and resolve escalated auto customer concerns related to vehicle repairs, warranty coverage, dealership interactions, backordered parts, alternate transportation, and product performance issues.&nbsp;<\/strong><\/p><\/li><\/ul><ul><li><p><strong>Handle Tier 2 and Tier 3 escalated customer cases, including executive, Attorney General (AG), Better Business Bureau (BBB), and third-party escalations, ensuring timely and appropriate resolutions.<\/strong><\/p><\/li><\/ul><ul><li><p><strong>Analyze and evaluate lemon law claims and support related arbitration and settlement activities.&nbsp;<\/strong><\/p><\/li><\/ul><ul><li><p><strong>Provide expedited handling of executive and field escalations.&nbsp;<\/strong><\/p><\/li><\/ul><ul><li><p><strong>Prioritize auto dealership sales-related issues and customer concerns involving dealer interactions.<\/strong><\/p><\/li><\/ul><ul><li><p><strong>Process social media escalations related to auto dealership complaints and customer experience concerns.&nbsp;<\/strong><\/p><\/li><\/ul><ul><li><p><strong>Support vehicle buyback prevention efforts through case review, research, and resolution recommendations.&nbsp;<\/strong><\/p><\/li><\/ul><p><\/p><p><\/p><p><strong>YOUR QUALIFICATIONS<\/strong><\/p><p><\/p><p><strong>Your skills, integrity, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our Regional Case Manager role include:<\/strong><\/p><p><\/p><ul><li><p><strong>High School diploma or GED, and at least 18 years of age.<\/strong><\/p><\/li><li><p><strong>Minimum of 5 years of customer service experience.<\/strong><\/p><\/li><\/ul><ul><li><p><strong>Experience handling customer satisfaction issues, call center operations, or case management functions.&nbsp;<\/strong><\/p><\/li><\/ul><ul><li><p><strong>Working knowledge of U.S. lemon law processes, warranty policies, automotive retail and dealership operations, and escalation processes.<\/strong><\/p><\/li><\/ul><ul><li><p><strong>Experience managing escalated customer concerns and complex case resolution.&nbsp;<\/strong><\/p><\/li><\/ul><ul><li><p><strong>Demonstrated ability to work effectively in a fast-paced, multitasking environment and an eagerness to learn new technologies.<\/strong><\/p><\/li><li><p><strong>Must reside in the United States and maintain a valid U.S. residential address.&nbsp;<\/strong><\/p><\/li><\/ul><p><\/p><p><\/p><p><strong>WHAT\u2019S IN IT FOR YOU<br><\/strong><\/p><p><strong>One of our company\u2019s Culture Beliefs says, \u201cWe champion our people.\u201d That\u2019s why we invest in our game-changers, our infrastructure, and our capabilities to ensure long-term success for both our teams and our clients. And we\u2019ll invest in YOU to aid in your career path and in your personal development. In this role, you\u2019ll also be provided with:&nbsp;<\/strong><\/p><p><\/p><ul><li><p><strong>The base salary range for this position is $24.00\/hr, (pay rate will not be below the applicable minimum wage). Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, a comprehensive employee assistance program (EAP), 401(k) retirement plan, paid time off and holidays, and paid learning days.<\/strong><\/p><\/li><li><p><strong>Paid training and lucrative employee referral program.&nbsp;<\/strong><\/p><\/li><\/ul><ul><li><p><strong>DailyPay enrollment option to access pay \\\"early,\\\" when you want it.&nbsp;<\/strong><\/p><\/li><li><p><strong>Opportunity to work directly for our automotive client at one of their regional offices, including headquarters in California, after 14 months in your current position.<\/strong><\/p><\/li><\/ul><ul><li><p><strong>Health and wellness programs with trained partners to help promote a healthy you.&nbsp;<\/strong><\/p><\/li><\/ul><ul><li><p><strong>Mentorship programs that support your rewarding career journey.&nbsp;<\/strong><\/p><\/li><\/ul><ul><li><p><strong>Programs and events that support inclusion and belonging, as well as global citizenship, sustainability, and community support.&nbsp;<\/strong><\/p><\/li><\/ul><ul><li><p><strong>Company networking opportunities with organized groups in the following topics: Network of Women, Black Professionals, LGBTQ+ Pride, Ability (disabilities), Dynamic (neurodiversity), Women in Tech, OneEarth Champions, Wise Owls (experienced), and more.&nbsp;<\/strong><\/p><\/li><\/ul><p><strong>&nbsp;<\/strong><\/p><p><strong>REIMAGINE THE BEST VERSION OF YOU!&nbsp;<br><\/strong><\/p><p><strong>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why half a million game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d<\/strong><\/p><p><strong>&nbsp;<\/strong><\/p><p><strong>JOB AVAILABILITY<\/strong><\/p><p><strong>&nbsp;<\/strong><\/p><p><strong>We accept applications for this position on an ongoing basis. It is currently for an existing, immediate vacancy; however, we are also considering applications for future opportunities as they arise. We encourage all interested candidates to apply.<\/strong><\/p><p><\/p><p><br><br><p><strong>Physical and Mental Requirements:<br><\/strong>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p><p><strong>&nbsp;<\/strong><\/p><p><strong>Equal Employment Opportunity:<\/strong><\/p><p>Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.<\/p><p>&nbsp;<\/p><p>For more information regarding your EEO rights as an applicant, please visit the following websites:<\/p><ul><li><p><a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf\\\"><u>English<\/u><\/a>&nbsp;&nbsp;<\/p><\/li><li><p><a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf\\\"><u>Spanish<\/u><\/a><\/p><\/li><\/ul><p><\/p><p><strong>Accommodation:<\/strong><\/p><p>Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.&nbsp;If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"mailto:app.acco@concentrix.com\\\"><u>app.acco@concentrix.com<\/u><\/a>.&nbsp; All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/p><p>&nbsp;<\/p><p><strong>Artificial Intelligence:<\/strong><\/p><p>As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/p><p>&nbsp;<\/p><p><strong>Work Authorization:<\/strong><\/p><p>In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. Must reside in the United States or have a valid U.S. address for residence. &nbsp;<\/p><p>&nbsp;<\/p><p><strong>For further information on available work states and Equal Employment Opportunity as an applicant, please click <\/strong><a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\"><strong><u>HERE<\/u><\/strong><\/a><\/p><\/p>\",\"ats_external_id\":\"US-req-4006e25659877550\",\"location\":null,\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":null,\"salary_currency\":null,\"updated_at\":\"2026-10-15T20:06:22.562Z\",\"created_at\":\"2026-08-04T14:27:42.975Z\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix.crew.talkpush.com\/apply\/concentrix\/TVJJ28BGJ6N2A6CBABSGZXTJNSDKS94Y\",\"apply_url\":\"https:\/\/concentrix.crew.talkpush.com\/apply\/concentrix\/TVJJ28BGJ6N2A6CBABSGZXTJNSDKS94Y\",\"head_count\":null,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"hybrid\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-crew\",\"internal_job_listing\":null,\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":null,\"enable_onboarding\":null,\"accept_duplicate_applications\":null,\"delay_between_two_applications\":null,\"auto_call\":null,\"on_erp_listing\":null,\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":null,\"relevance_score\":\"1\"},{\"id\":\"1900\",\"campaign_id\":\"req-9bd537f382cd36f3\",\"campaign_title\":\"Automotive Regional Case Manager\",\"campaign_type\":null,\"job_title\":\"Automotive Regional Case Manager\",\"street\":null,\"address\":null,\"city\":\"USA\",\"state\":\"Georgia\",\"postal_code\":\"30301\",\"region\":null,\"country\":\"United States of America\",\"short_description\":\"\",\"long_description\":\"<p>Join a world-class team in Marietta, GA as a Regional Case Manager! At Concentrix, we\u2019re looking for passionate game-changers to deliver exceptional customer experiences and tech-based solutions for one of the world\u2019s best-known brands. If you're ready to grow with a Fortune 500 company with an inclusive, award-winning culture, your new career starts here. (Military veterans are encouraged to apply.)<\/p><p>&nbsp;<\/p><p><strong>A NEW CAREER POWERED BY YOU<\/strong><\/p><p><strong>&nbsp;<\/strong><\/p><p><strong>Are you looking for a career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging? Would you like to join a Fortune 500 company that earns \u201cWorld\u2019s Best Workplaces,\u201d \u201cBest Company Culture,\u201d and \u201cBest Companies for Career Growth\u201d awards every year? Then a Regional Case Manager position at Concentrix is the right place for you!&nbsp;<\/strong><\/p><p><strong>&nbsp;<\/strong><\/p><p><strong>As a Regional Case Manager in the auto industry, you\u2019ll join an organically diverse team from around the globe where all members contribute to and support each other\u2019s success and wellbeing, proudly united as \u201cgame-changers.\u201d Together, we serve as the intelligent transformation partner for the world\u2019s best-known brands, delivering exceptional customer experiences with tech-powered innovation.&nbsp;<\/strong><\/p><p><strong>&nbsp;<\/strong><\/p><p><strong>CAREER GROWTH AND PERSONAL DEVELOPMENT<\/strong><\/p><p><strong><br>This is a great opportunity to reimagine an all-new career journey and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, technologies, and ongoing support you\u2019ll need to succeed. Plus, at Concentrix, there\u2019s real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That\u2019s why we offer a range of no-cost learning and leadership development programs designed to set you on your way to the kind of career you\u2019ve always envisioned.&nbsp;<\/strong><\/p><p><strong>&nbsp;<\/strong><\/p><p><strong>WHAT YOU WILL DO IN THIS ROLE&nbsp;<\/strong><\/p><p><\/p><p><strong>As a Regional Case Manager, you will:<\/strong><\/p><p><\/p><ul><li><p><strong>Manage and resolve escalated auto customer concerns related to vehicle repairs, warranty coverage, dealership interactions, backordered parts, alternate transportation, and product performance issues.&nbsp;<\/strong><\/p><\/li><\/ul><ul><li><p><strong>Handle Tier 2 and Tier 3 escalated customer cases, including executive, Attorney General (AG), Better Business Bureau (BBB), and third-party escalations, ensuring timely and appropriate resolutions.<\/strong><\/p><\/li><\/ul><ul><li><p><strong>Analyze and evaluate lemon law claims and support related arbitration and settlement activities.&nbsp;<\/strong><\/p><\/li><\/ul><ul><li><p><strong>Provide expedited handling of executive and field escalations.&nbsp;<\/strong><\/p><\/li><\/ul><ul><li><p><strong>Prioritize auto dealership sales-related issues and customer concerns involving dealer interactions.<\/strong><\/p><\/li><\/ul><ul><li><p><strong>Process social media escalations related to auto dealership complaints and customer experience concerns.&nbsp;<\/strong><\/p><\/li><\/ul><ul><li><p><strong>Support vehicle buyback prevention efforts through case review, research, and resolution recommendations.&nbsp;<\/strong><\/p><\/li><\/ul><p><\/p><p><\/p><p><strong>YOUR QUALIFICATIONS<\/strong><\/p><p><\/p><p><strong>Your skills, integrity, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our Regional Case Manager role include:<\/strong><\/p><p><\/p><ul><li><p><strong>High School diploma or GED, and at least 18 years of age.<\/strong><\/p><\/li><li><p><strong>Minimum of 5 years of customer service experience.<\/strong><\/p><\/li><\/ul><ul><li><p><strong>Experience handling customer satisfaction issues, call center operations, or case management functions.&nbsp;<\/strong><\/p><\/li><\/ul><ul><li><p><strong>Working knowledge of U.S. lemon law processes, warranty policies, automotive retail and dealership operations, and escalation processes.<\/strong><\/p><\/li><\/ul><ul><li><p><strong>Experience managing escalated customer concerns and complex case resolution.&nbsp;<\/strong><\/p><\/li><\/ul><ul><li><p><strong>Demonstrated ability to work effectively in a fast-paced, multitasking environment and an eagerness to learn new technologies.<\/strong><\/p><\/li><li><p><strong>Must reside in the United States and maintain a valid U.S. residential address.&nbsp;<\/strong><\/p><\/li><\/ul><p><\/p><p><\/p><p><strong>WHAT\u2019S IN IT FOR YOU<br><\/strong><\/p><p><strong>One of our company\u2019s Culture Beliefs says, \u201cWe champion our people.\u201d That\u2019s why we invest in our game-changers, our infrastructure, and our capabilities to ensure long-term success for both our teams and our clients. And we\u2019ll invest in YOU to aid in your career path and in your personal development. In this role, you\u2019ll also be provided with:&nbsp;<\/strong><\/p><p><\/p><ul><li><p><strong>The base salary range for this position is $21.00\/hr, (pay rate will not be below the applicable minimum wage). Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, a comprehensive employee assistance program (EAP), 401(k) retirement plan, paid time off and holidays, and paid learning days.<\/strong><\/p><\/li><li><p><strong>Paid training and lucrative employee referral program.&nbsp;<\/strong><\/p><\/li><\/ul><ul><li><p><strong>DailyPay enrollment option to access pay \\\"early,\\\" when you want it.&nbsp;<\/strong><\/p><\/li><li><p><strong>Opportunity to work directly for our automotive client at one of their regional offices, including headquarters in California, after 14 months in your current position.<\/strong><\/p><\/li><\/ul><ul><li><p><strong>Health and wellness programs with trained partners to help promote a healthy you.&nbsp;<\/strong><\/p><\/li><\/ul><ul><li><p><strong>Mentorship programs that support your rewarding career journey.&nbsp;<\/strong><\/p><\/li><\/ul><ul><li><p><strong>Programs and events that support inclusion and belonging, as well as global citizenship, sustainability, and community support.&nbsp;<\/strong><\/p><\/li><\/ul><ul><li><p><strong>Company networking opportunities with organized groups in the following topics: Network of Women, Black Professionals, LGBTQ+ Pride, Ability (disabilities), Dynamic (neurodiversity), Women in Tech, OneEarth Champions, Wise Owls (experienced), and more.&nbsp;<\/strong><\/p><\/li><\/ul><p><strong>&nbsp;<\/strong><\/p><p><strong>REIMAGINE THE BEST VERSION OF YOU!&nbsp;<br><\/strong><\/p><p><strong>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why half a million game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d<\/strong><\/p><p><strong>&nbsp;<\/strong><\/p><p><strong>JOB AVAILABILITY<\/strong><\/p><p><strong>&nbsp;<\/strong><\/p><p><strong>We accept applications for this position on an ongoing basis. It is currently for an existing, immediate vacancy; however, we are also considering applications for future opportunities as they arise. We encourage all interested candidates to apply.<\/strong><\/p><p><\/p><p><br><br><p><strong>Physical and Mental Requirements:<br><\/strong>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p><p><strong>&nbsp;<\/strong><\/p><p><strong>Equal Employment Opportunity:<\/strong><\/p><p>Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.<\/p><p>&nbsp;<\/p><p>For more information regarding your EEO rights as an applicant, please visit the following websites:<\/p><ul><li><p><a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf\\\"><u>English<\/u><\/a>&nbsp;&nbsp;<\/p><\/li><li><p><a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf\\\"><u>Spanish<\/u><\/a><\/p><\/li><\/ul><p><\/p><p><strong>Accommodation:<\/strong><\/p><p>Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.&nbsp;If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"mailto:app.acco@concentrix.com\\\"><u>app.acco@concentrix.com<\/u><\/a>.&nbsp; All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/p><p>&nbsp;<\/p><p><strong>Artificial Intelligence:<\/strong><\/p><p>As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/p><p>&nbsp;<\/p><p><strong>Work Authorization:<\/strong><\/p><p>In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. Must reside in the United States or have a valid U.S. address for residence. &nbsp;<\/p><p>&nbsp;<\/p><p><strong>For further information on available work states and Equal Employment Opportunity as an applicant, please click <\/strong><a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\"><strong><u>HERE<\/u><\/strong><\/a><\/p><\/p>\",\"ats_external_id\":\"US-req-9bd537f382cd36f3\",\"location\":null,\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":null,\"salary_currency\":null,\"updated_at\":\"2026-10-15T20:05:46.675Z\",\"created_at\":\"2026-08-04T14:26:07.122Z\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix.crew.talkpush.com\/apply\/concentrix\/1KANX6HX5SKZ3SKSM118SRXPARDB6XZ8\",\"apply_url\":\"https:\/\/concentrix.crew.talkpush.com\/apply\/concentrix\/1KANX6HX5SKZ3SKSM118SRXPARDB6XZ8\",\"head_count\":null,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"hybrid\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-crew\",\"internal_job_listing\":null,\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":null,\"enable_onboarding\":null,\"accept_duplicate_applications\":null,\"delay_between_two_applications\":null,\"auto_call\":null,\"on_erp_listing\":null,\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":null,\"relevance_score\":\"1\"},{\"id\":\"1901\",\"campaign_id\":\"req-274f033072fd2842\",\"campaign_title\":\"Automotive Regional Case Manager\",\"campaign_type\":null,\"job_title\":\"Automotive Regional Case Manager\",\"street\":null,\"address\":null,\"city\":\"USA\",\"state\":\"Texas\",\"postal_code\":\"73301\",\"region\":null,\"country\":\"United States of America\",\"short_description\":\"\",\"long_description\":\"<p>Join a world-class team in Plano, TX as a Regional Case Manager! At Concentrix, we\u2019re looking for passionate game-changers to deliver exceptional customer experiences and tech-based solutions for one of the world\u2019s best-known brands. If you're ready to grow with a Fortune 500 company with an inclusive, award-winning culture, your new career starts here. (Military veterans are encouraged to apply.)<\/p><p>&nbsp;<\/p><p><strong>A NEW CAREER POWERED BY YOU<\/strong><\/p><p><strong>&nbsp;<\/strong><\/p><p><strong>Are you looking for a career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging? Would you like to join a Fortune 500 company that earns \u201cWorld\u2019s Best Workplaces,\u201d \u201cBest Company Culture,\u201d and \u201cBest Companies for Career Growth\u201d awards every year? Then a Regional Case Manager position at Concentrix is the right place for you!&nbsp;<\/strong><\/p><p><strong>&nbsp;<\/strong><\/p><p><strong>As a Regional Case Manager in the auto industry, you\u2019ll join an organically diverse team from around the globe where all members contribute to and support each other\u2019s success and wellbeing, proudly united as \u201cgame-changers.\u201d Together, we serve as the intelligent transformation partner for the world\u2019s best-known brands, delivering exceptional customer experiences with tech-powered innovation.&nbsp;<\/strong><\/p><p><strong>&nbsp;<\/strong><\/p><p><strong>CAREER GROWTH AND PERSONAL DEVELOPMENT<\/strong><\/p><p><strong><br>This is a great opportunity to reimagine an all-new career journey and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, technologies, and ongoing support you\u2019ll need to succeed. Plus, at Concentrix, there\u2019s real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That\u2019s why we offer a range of no-cost learning and leadership development programs designed to set you on your way to the kind of career you\u2019ve always envisioned.&nbsp;<\/strong><\/p><p><strong>&nbsp;<\/strong><\/p><p><strong>WHAT YOU WILL DO IN THIS ROLE&nbsp;<\/strong><\/p><p><\/p><p><strong>As a Regional Case Manager, you will:<\/strong><\/p><p><\/p><ul><li><p><strong>Manage and resolve escalated auto customer concerns related to vehicle repairs, warranty coverage, dealership interactions, backordered parts, alternate transportation, and product performance issues.&nbsp;<\/strong><\/p><\/li><\/ul><ul><li><p><strong>Handle Tier 2 and Tier 3 escalated customer cases, including executive, Attorney General (AG), Better Business Bureau (BBB), and third-party escalations, ensuring timely and appropriate resolutions.<\/strong><\/p><\/li><\/ul><ul><li><p><strong>Analyze and evaluate lemon law claims and support related arbitration and settlement activities.&nbsp;<\/strong><\/p><\/li><\/ul><ul><li><p><strong>Provide expedited handling of executive and field escalations.&nbsp;<\/strong><\/p><\/li><\/ul><ul><li><p><strong>Prioritize auto dealership sales-related issues and customer concerns involving dealer interactions.<\/strong><\/p><\/li><\/ul><ul><li><p><strong>Process social media escalations related to auto dealership complaints and customer experience concerns.&nbsp;<\/strong><\/p><\/li><\/ul><ul><li><p><strong>Support vehicle buyback prevention efforts through case review, research, and resolution recommendations.&nbsp;<\/strong><\/p><\/li><\/ul><p><\/p><p><\/p><p><strong>YOUR QUALIFICATIONS<\/strong><\/p><p><\/p><p><strong>Your skills, integrity, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our Regional Case Manager role include:<\/strong><\/p><p><\/p><ul><li><p><strong>High School diploma or GED, and at least 18 years of age.<\/strong><\/p><\/li><li><p><strong>Minimum of 5 years of customer service experience.<\/strong><\/p><\/li><\/ul><ul><li><p><strong>Experience handling customer satisfaction issues, call center operations, or case management functions.&nbsp;<\/strong><\/p><\/li><\/ul><ul><li><p><strong>Working knowledge of U.S. lemon law processes, warranty policies, automotive retail and dealership operations, and escalation processes.<\/strong><\/p><\/li><\/ul><ul><li><p><strong>Experience managing escalated customer concerns and complex case resolution.&nbsp;<\/strong><\/p><\/li><\/ul><ul><li><p><strong>Demonstrated ability to work effectively in a fast-paced, multitasking environment and an eagerness to learn new technologies.<\/strong><\/p><\/li><li><p><strong>Must reside in the United States and maintain a valid U.S. residential address.&nbsp;<\/strong><\/p><\/li><\/ul><p><\/p><p><\/p><p><strong>WHAT\u2019S IN IT FOR YOU<br><\/strong><\/p><p><strong>One of our company\u2019s Culture Beliefs says, \u201cWe champion our people.\u201d That\u2019s why we invest in our game-changers, our infrastructure, and our capabilities to ensure long-term success for both our teams and our clients. And we\u2019ll invest in YOU to aid in your career path and in your personal development. In this role, you\u2019ll also be provided with:&nbsp;<\/strong><\/p><p><\/p><ul><li><p><strong>The base salary range for this position is $23.00\/hr, (pay rate will not be below the applicable minimum wage). Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, a comprehensive employee assistance program (EAP), 401(k) retirement plan, paid time off and holidays, and paid learning days.<\/strong><\/p><\/li><li><p><strong>Paid training and lucrative employee referral program.&nbsp;<\/strong><\/p><\/li><\/ul><ul><li><p><strong>DailyPay enrollment option to access pay \\\"early,\\\" when you want it.&nbsp;<\/strong><\/p><\/li><li><p><strong>Opportunity to work directly for our automotive client at one of their regional offices, including headquarters in California, after 14 months in your current position.<\/strong><\/p><\/li><\/ul><ul><li><p><strong>Health and wellness programs with trained partners to help promote a healthy you.&nbsp;<\/strong><\/p><\/li><\/ul><ul><li><p><strong>Mentorship programs that support your rewarding career journey.&nbsp;<\/strong><\/p><\/li><\/ul><ul><li><p><strong>Programs and events that support inclusion and belonging, as well as global citizenship, sustainability, and community support.&nbsp;<\/strong><\/p><\/li><\/ul><ul><li><p><strong>Company networking opportunities with organized groups in the following topics: Network of Women, Black Professionals, LGBTQ+ Pride, Ability (disabilities), Dynamic (neurodiversity), Women in Tech, OneEarth Champions, Wise Owls (experienced), and more.&nbsp;<\/strong><\/p><\/li><\/ul><p><strong>&nbsp;<\/strong><\/p><p><strong>REIMAGINE THE BEST VERSION OF YOU!&nbsp;<br><\/strong><\/p><p><strong>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why half a million game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d<\/strong><\/p><p><strong>&nbsp;<\/strong><\/p><p><strong>JOB AVAILABILITY<\/strong><\/p><p><strong>&nbsp;<\/strong><\/p><p><strong>We accept applications for this position on an ongoing basis. It is currently for an existing, immediate vacancy; however, we are also considering applications for future opportunities as they arise. We encourage all interested candidates to apply.<\/strong><\/p><p><\/p><p><\/p><p><\/p><p><br><br><p><strong>Physical and Mental Requirements:<br><\/strong>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p><p><strong>&nbsp;<\/strong><\/p><p><strong>Equal Employment Opportunity:<\/strong><\/p><p>Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.<\/p><p>&nbsp;<\/p><p>For more information regarding your EEO rights as an applicant, please visit the following websites:<\/p><ul><li><p><a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf\\\"><u>English<\/u><\/a>&nbsp;&nbsp;<\/p><\/li><li><p><a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf\\\"><u>Spanish<\/u><\/a><\/p><\/li><\/ul><p><\/p><p><strong>Accommodation:<\/strong><\/p><p>Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.&nbsp;If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"mailto:app.acco@concentrix.com\\\"><u>app.acco@concentrix.com<\/u><\/a>.&nbsp; All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/p><p>&nbsp;<\/p><p><strong>Artificial Intelligence:<\/strong><\/p><p>As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/p><p>&nbsp;<\/p><p><strong>Work Authorization:<\/strong><\/p><p>In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. Must reside in the United States or have a valid U.S. address for residence. &nbsp;<\/p><p>&nbsp;<\/p><p><strong>For further information on available work states and Equal Employment Opportunity as an applicant, please click <\/strong><a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\"><strong><u>HERE<\/u><\/strong><\/a><\/p><\/p>\",\"ats_external_id\":\"US-req-274f033072fd2842\",\"location\":null,\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":null,\"salary_currency\":null,\"updated_at\":\"2026-10-15T20:05:06.871Z\",\"created_at\":\"2026-08-04T14:23:04.038Z\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix.crew.talkpush.com\/apply\/concentrix\/FCVBGXE81Y4VVAKERT8K0HQ2X92V2FN2\",\"apply_url\":\"https:\/\/concentrix.crew.talkpush.com\/apply\/concentrix\/FCVBGXE81Y4VVAKERT8K0HQ2X92V2FN2\",\"head_count\":null,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"hybrid\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-crew\",\"internal_job_listing\":null,\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":null,\"enable_onboarding\":null,\"accept_duplicate_applications\":null,\"delay_between_two_applications\":null,\"auto_call\":null,\"on_erp_listing\":null,\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":null,\"relevance_score\":\"1\"},{\"id\":\"1902\",\"campaign_id\":\"req-6b68efd78c7e8266\",\"campaign_title\":\"Automotive Regional Case Manager\",\"campaign_type\":null,\"job_title\":\"Automotive Regional Case Manager\",\"street\":null,\"address\":null,\"city\":\"USA\",\"state\":\"Colorado\",\"postal_code\":\"80201\",\"region\":null,\"country\":\"United States of America\",\"short_description\":\"\",\"long_description\":\"<p>Join a world-class team in Greenwood Village, CO as a Regional Case Manager! At Concentrix, we\u2019re looking for passionate game-changers to deliver exceptional customer experiences and tech-based solutions for one of the world\u2019s best-known brands. If you're ready to grow with a Fortune 500 company with an inclusive, award-winning culture, your new career starts here. (Military veterans are encouraged to apply.)<\/p><p>&nbsp;<\/p><p><strong>A NEW CAREER POWERED BY YOU<\/strong><\/p><p><strong>&nbsp;<\/strong><\/p><p><strong>Are you looking for a career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging? Would you like to join a Fortune 500 company that earns \u201cWorld\u2019s Best Workplaces,\u201d \u201cBest Company Culture,\u201d and \u201cBest Companies for Career Growth\u201d awards every year? Then a Regional Case Manager position at Concentrix is the right place for you!&nbsp;<\/strong><\/p><p><strong>&nbsp;<\/strong><\/p><p><strong>As a Regional Case Manager in the auto industry, you\u2019ll join an organically diverse team from around the globe where all members contribute to and support each other\u2019s success and wellbeing, proudly united as \u201cgame-changers.\u201d Together, we serve as the intelligent transformation partner for the world\u2019s best-known brands, delivering exceptional customer experiences with tech-powered innovation.&nbsp;<\/strong><\/p><p><strong>&nbsp;<\/strong><\/p><p><strong>CAREER GROWTH AND PERSONAL DEVELOPMENT<\/strong><\/p><p><strong><br>This is a great opportunity to reimagine an all-new career journey and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, technologies, and ongoing support you\u2019ll need to succeed. Plus, at Concentrix, there\u2019s real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That\u2019s why we offer a range of no-cost learning and leadership development programs designed to set you on your way to the kind of career you\u2019ve always envisioned.&nbsp;<\/strong><\/p><p><strong>&nbsp;<\/strong><\/p><p><strong>WHAT YOU WILL DO IN THIS ROLE&nbsp;<\/strong><\/p><p><\/p><p><strong>As a Regional Case Manager, you will:<\/strong><\/p><p><\/p><ul><li><p><strong>Manage and resolve escalated auto customer concerns related to vehicle repairs, warranty coverage, dealership interactions, backordered parts, alternate transportation, and product performance issues.&nbsp;<\/strong><\/p><\/li><\/ul><ul><li><p><strong>Handle Tier 2 and Tier 3 escalated customer cases, including executive, Attorney General (AG), Better Business Bureau (BBB), and third-party escalations, ensuring timely and appropriate resolutions.<\/strong><\/p><\/li><\/ul><ul><li><p><strong>Analyze and evaluate lemon law claims and support related arbitration and settlement activities.&nbsp;<\/strong><\/p><\/li><\/ul><ul><li><p><strong>Provide expedited handling of executive and field escalations.&nbsp;<\/strong><\/p><\/li><\/ul><ul><li><p><strong>Prioritize auto dealership sales-related issues and customer concerns involving dealer interactions.<\/strong><\/p><\/li><\/ul><ul><li><p><strong>Process social media escalations related to auto dealership complaints and customer experience concerns.&nbsp;<\/strong><\/p><\/li><\/ul><ul><li><p><strong>Support vehicle buyback prevention efforts through case review, research, and resolution recommendations.&nbsp;<\/strong><\/p><\/li><\/ul><p><\/p><p><\/p><p><strong>YOUR QUALIFICATIONS<\/strong><\/p><p><\/p><p><strong>Your skills, integrity, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our Regional Case Manager role include:<\/strong><\/p><p><\/p><ul><li><p><strong>High School diploma or GED, and at least 18 years of age.<\/strong><\/p><\/li><li><p><strong>Minimum of 5 years of customer service experience.<\/strong><\/p><\/li><\/ul><ul><li><p><strong>Experience handling customer satisfaction issues, call center operations, or case management functions.&nbsp;<\/strong><\/p><\/li><\/ul><ul><li><p><strong>Working knowledge of U.S. lemon law processes, warranty policies, automotive retail and dealership operations, and escalation processes.<\/strong><\/p><\/li><\/ul><ul><li><p><strong>Experience managing escalated customer concerns and complex case resolution.&nbsp;<\/strong><\/p><\/li><\/ul><ul><li><p><strong>Demonstrated ability to work effectively in a fast-paced, multitasking environment and an eagerness to learn new technologies.<\/strong><\/p><\/li><li><p><strong>Must reside in the United States and maintain a valid U.S. residential address.&nbsp;<\/strong><\/p><\/li><\/ul><p><\/p><p><\/p><p><strong>WHAT\u2019S IN IT FOR YOU<br><\/strong><\/p><p><strong>One of our company\u2019s Culture Beliefs says, \u201cWe champion our people.\u201d That\u2019s why we invest in our game-changers, our infrastructure, and our capabilities to ensure long-term success for both our teams and our clients. And we\u2019ll invest in YOU to aid in your career path and in your personal development. In this role, you\u2019ll also be provided with:&nbsp;<\/strong><\/p><p><\/p><ul><li><p><strong>The base salary range for this position is $25.00\/hr, (pay rate will not be below the applicable minimum wage). Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, a comprehensive employee assistance program (EAP), 401(k) retirement plan, paid time off and holidays, and paid learning days.<\/strong><\/p><\/li><li><p><strong>Paid training and lucrative employee referral program.&nbsp;<\/strong><\/p><\/li><\/ul><ul><li><p><strong>DailyPay enrollment option to access pay \\\"early,\\\" when you want it.&nbsp;<\/strong><\/p><\/li><li><p><strong>Opportunity to work directly for our automotive client at one of their regional offices, including headquarters in California, after 14 months in your current position.<\/strong><\/p><\/li><\/ul><ul><li><p><strong>Health and wellness programs with trained partners to help promote a healthy you.&nbsp;<\/strong><\/p><\/li><\/ul><ul><li><p><strong>Mentorship programs that support your rewarding career journey.&nbsp;<\/strong><\/p><\/li><\/ul><ul><li><p><strong>Programs and events that support inclusion and belonging, as well as global citizenship, sustainability, and community support.&nbsp;<\/strong><\/p><\/li><\/ul><ul><li><p><strong>Company networking opportunities with organized groups in the following topics: Network of Women, Black Professionals, LGBTQ+ Pride, Ability (disabilities), Dynamic (neurodiversity), Women in Tech, OneEarth Champions, Wise Owls (experienced), and more.&nbsp;<\/strong><\/p><\/li><\/ul><p><strong>&nbsp;<\/strong><\/p><p><strong>REIMAGINE THE BEST VERSION OF YOU!&nbsp;<br><\/strong><\/p><p><strong>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why half a million game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d<\/strong><\/p><p><strong>&nbsp;<\/strong><\/p><p><strong>JOB AVAILABILITY<\/strong><\/p><p><strong>&nbsp;<\/strong><\/p><p><strong>We accept applications for this position on an ongoing basis. It is currently for an existing, immediate vacancy; however, we are also considering applications for future opportunities as they arise. We encourage all interested candidates to apply.<\/strong><\/p><p><\/p><p><br><br><p><strong>Physical and Mental Requirements:<br><\/strong>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p><p><strong>&nbsp;<\/strong><\/p><p><strong>Equal Employment Opportunity:<\/strong><\/p><p>Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.<\/p><p>&nbsp;<\/p><p>For more information regarding your EEO rights as an applicant, please visit the following websites:<\/p><ul><li><p><a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf\\\"><u>English<\/u><\/a>&nbsp;&nbsp;<\/p><\/li><li><p><a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf\\\"><u>Spanish<\/u><\/a><\/p><\/li><\/ul><p><\/p><p><strong>Accommodation:<\/strong><\/p><p>Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.&nbsp;If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"mailto:app.acco@concentrix.com\\\"><u>app.acco@concentrix.com<\/u><\/a>.&nbsp; All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/p><p>&nbsp;<\/p><p><strong>Artificial Intelligence:<\/strong><\/p><p>As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/p><p>&nbsp;<\/p><p><strong>Work Authorization:<\/strong><\/p><p>In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. Must reside in the United States or have a valid U.S. address for residence. &nbsp;<\/p><p>&nbsp;<\/p><p><strong>For further information on available work states and Equal Employment Opportunity as an applicant, please click <\/strong><a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\"><strong><u>HERE<\/u><\/strong><\/a><\/p><\/p>\",\"ats_external_id\":\"US-req-6b68efd78c7e8266\",\"location\":null,\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":null,\"salary_currency\":null,\"updated_at\":\"2026-10-15T20:04:32.659Z\",\"created_at\":\"2026-08-04T14:19:06.857Z\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix.crew.talkpush.com\/apply\/concentrix\/ZCTPZQ612T00R1CKRTP9JRTBBRMF5KBZ\",\"apply_url\":\"https:\/\/concentrix.crew.talkpush.com\/apply\/concentrix\/ZCTPZQ612T00R1CKRTP9JRTBBRMF5KBZ\",\"head_count\":null,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"hybrid\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-crew\",\"internal_job_listing\":null,\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":null,\"enable_onboarding\":null,\"accept_duplicate_applications\":null,\"delay_between_two_applications\":null,\"auto_call\":null,\"on_erp_listing\":null,\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":null,\"relevance_score\":\"1\"},{\"id\":\"1572\",\"campaign_id\":\"931\",\"campaign_title\":\"Advisor II, Sales - Bilingual R1752553\",\"campaign_type\":\"job_application\",\"job_title\":\"Inside Sales Representative - (German speaking) - Hybrid - HG01\",\"street\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"address\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"postal_code\":\"8020\",\"region\":\"Catalunia\",\"country\":\"Spain\",\"short_description\":\"ISR DACH\",\"long_description\":\"<p><b>Experience the power of a game-changing career\u00a0<\/b><\/p><p><\/p><p>Are you looking for what\u2019s next? We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries.\u00a0<\/p><p><\/p><p>If you\u2019re looking to grow and be inspired, as an\u00a0<b>Inside Sales Representative\u00a0in Barcelona <\/b> you will be part of our team of game-changers who are powering the brands of the future in tech.\u00a0<\/p><p><\/p><p><b>Career growth and personal development\u00a0<\/b><\/p><p><\/p><p>This is a great opportunity to experience the power of what\u2019s next and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed.\u00a0<\/p><p><\/p><p><b>What you will do in this role\u00a0<\/b><\/p><p><\/p><p>In everything we do, we believe in doing right by and for people \u2013 our clients, their customers, our people, our community, and our planet.\u00a0<\/p><p><\/p><p>As an <b>Inside Sales Representative<\/b> on our team, you will:\u00a0<\/p><p><\/p><p>- Qualify data via outbound calling activity, profiling a predefined list of prospects and enriching the sales lead pipeline<\/p><p>- Qualify inbound leads (LV\/MV) coming from various sources such as telephone, form submissions, and live chat, and pass qualified leads to EU Account Managers (EUAMs)<\/p><p>- Provide administrative support for the Lead Assign Tool (LV Latex) by assigning leads and ensuring up-to-date results are accurately reflected in the CRM (HPD)<\/p><p>- Support funnel management by collaborating with EUAMs and Partner - Business Managers (PBMs) to ensure MV and LV opportunity statuses are regularly updated in HPD<\/p><p>- Maintain IB accounts by managing the database and creating detailed asset records<\/p><p><\/p><p><b>Your qualifications\u00a0<\/b><\/p><p><\/p><p>We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.\u00a0<\/p><p><\/p><p><b>Concentrix is a great match if you:\u00a0<\/b><\/p><p>- Have a proficient or bilingual level of German with an advanced English level\u00a0<\/p><p>- Are an advanced user of the Windows environment and have strong Excel skills<\/p><p>- Have experience with CRM management and data handling<\/p><p>- Possess excellent organizational skills and attention to detail<\/p><p>- Are available to travel and attend in-person events such as trade shows when required<\/p><p>- Bring an empathetic and enthusiastic personality to your interactions<\/p><p>- Are a strong and attentive listener<\/p><p>- Are highly self-motivated and proactive in your approach<\/p><p>- Think strategically and approach problems with a solutions-focused mindset<\/p><p><\/p><p><b>What\u2019s in it for you\u00a0<\/b><\/p><p><\/p><p>We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. That\u2019s why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for our teams, our customers, and YOU.\u00a0<\/p><p><\/p><p>In this role, we offer benefits that help support your <b>unique lifestyle:\u00a0<\/b><\/p><p>- Full time 39 hours\/week <b>permanent <\/b>contract: Monday to Friday 9:00 to 18:00<br \/>- Salary package: Base salary of 20.000 euros gross\/year &#43; up to 4,000 euros gross\/year in bonus\u00a0<br \/>- Great office location in Barcelona\u00a0&#43; hybrid work model after 2 months<br \/>- Full paid training about the company and the project you will be working on\u00a0<br \/>- Career development program and specialized courses\u00a0<\/p><p><\/p><p><b>Experience the best version of you!\u00a0<\/b><\/p><p><\/p><p>At Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.\u00a0<\/p><p><\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d\u00a0<\/p><p><\/p><p><i>Concentrix is an equal opportunity employer\u00a0<\/i><\/p><p><i>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.\u00a0<\/i><\/p><p><span>\u00a0R1752553<\/span><\/p><div><\/div>\",\"ats_external_id\":\"R1752553\",\"location\":\"Barcelona, Catalunia\",\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":\"\",\"salary_currency\":null,\"updated_at\":\"2026-10-12T14:59:19.800+02:00\",\"created_at\":\"2026-08-04T14:06:23.037+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC85MzE?\",\"apply_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC85MzE\/apply?\",\"head_count\":\"300\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"organization_reference_id\":\"WES05\"},\"language\":[],\"location\":{\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"country\":{\"wid\":\"bd34c524a6a04ae6915f5d96fa086199\",\"iso2\":\"ES\",\"iso3\":\"ESP\",\"descriptor\":\"Spain\",\"iso_numeric\":\"724\"},\"postal_code\":\"8020\",\"primary_location\":{\"id\":\"ES-BAR-SELVA-01\",\"wid\":\"e3ece62c945d101d479c643715ac0000\",\"descriptor\":\"ESP Barcelona - 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Hpinc - WHSBTSPAIN22\",\"reference_id\":\"WHSBTSPAIN22\",\"custom_reference_id\":\"WHSBTSPAIN22\"}],\"pay_rate_type\":[],\"hiring_manager\":{\"email\":{\"wid\":\"e98ace25b06f10040c1b2fd0e9730001\",\"address\":\"linda.arnott@concentrix.com\"},\"last_name\":\"Arnott\",\"first_name\":\"Linda\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1752553\",\"wid\":\"8e70c3d973231021332c8a6865550000\",\"descriptor\":\"R1752553 Inside Sales Representative - (German speaking) - Hybrid - HG01 (Open)\"},\"recruiter_group\":[{\"email\":{\"wid\":\"42dc0565513910040a3881819f120002\",\"address\":\"alessandra.boreggio@concentrix.com\"},\"last_name\":\"Boreggio\",\"first_name\":\"Alessandra\"},{\"email\":{\"wid\":\"4d8ffcf478a110040a30de3e32d30004\",\"address\":\"francisco.ferrer@concentrix.com\"},\"last_name\":\"Ferrer\",\"first_name\":\"Francisco\"}],\"requisition_type\":null,\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_11\",\"wid\":\"0227dc387a0901268f38556fe1650a39\",\"descriptor\":\"Grade 11\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-spain\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"1\",\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"0\",\"auto_call\":\"0\",\"on_erp_listing\":\"0\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"1903\",\"campaign_id\":\"req-a59e723473620cd7\",\"campaign_title\":\"Automotive Regional Case Manager\",\"campaign_type\":null,\"job_title\":\"Automotive Regional Case Manager\",\"street\":null,\"address\":null,\"city\":\"USA\",\"state\":\"Illinois\",\"postal_code\":\"62701\",\"region\":null,\"country\":\"United States of America\",\"short_description\":\"\",\"long_description\":\"<p>Join a world-class team in Oakbrook Terrace, IL, as a Regional Case Manager! At Concentrix, we\u2019re looking for passionate game-changers to deliver exceptional customer experiences and tech-based solutions for one of the world\u2019s best-known brands. If you're ready to grow with a Fortune 500 company with an inclusive, award-winning culture, your new career starts here. (Military veterans are encouraged to apply.)<\/p><p>&nbsp;<\/p><p><strong>A NEW CAREER POWERED BY YOU<\/strong><\/p><p><strong>&nbsp;<\/strong><\/p><p><strong>Are you looking for a career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging? Would you like to join a Fortune 500 company that earns \u201cWorld\u2019s Best Workplaces,\u201d \u201cBest Company Culture,\u201d and \u201cBest Companies for Career Growth\u201d awards every year? Then a Regional Case Manager position at Concentrix is the right place for you!&nbsp;<\/strong><\/p><p><strong>&nbsp;<\/strong><\/p><p><strong>As a Regional Case Manager in the auto industry, you\u2019ll join an organically diverse team from around the globe where all members contribute to and support each other\u2019s success and wellbeing, proudly united as \u201cgame-changers.\u201d Together, we serve as the intelligent transformation partner for the world\u2019s best-known brands, delivering exceptional customer experiences with tech-powered innovation.&nbsp;<\/strong><\/p><p><strong>&nbsp;<\/strong><\/p><p><strong>CAREER GROWTH AND PERSONAL DEVELOPMENT<\/strong><\/p><p><strong><br>This is a great opportunity to reimagine an all-new career journey and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, technologies, and ongoing support you\u2019ll need to succeed. Plus, at Concentrix, there\u2019s real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That\u2019s why we offer a range of no-cost learning and leadership development programs designed to set you on your way to the kind of career you\u2019ve always envisioned.&nbsp;<\/strong><\/p><p><strong>&nbsp;<\/strong><\/p><p><strong>WHAT YOU WILL DO IN THIS ROLE&nbsp;<\/strong><\/p><p><\/p><p><strong>As a Regional Case Manager, you will:<\/strong><\/p><p><\/p><ul><li><p><strong>Manage and resolve escalated auto customer concerns related to vehicle repairs, warranty coverage, dealership interactions, backordered parts, alternate transportation, and product performance issues.&nbsp;<\/strong><\/p><\/li><\/ul><ul><li><p><strong>Handle Tier 2 and Tier 3 escalated customer cases, including executive, Attorney General (AG), Better Business Bureau (BBB), and third-party escalations, ensuring timely and appropriate resolutions.<\/strong><\/p><\/li><\/ul><ul><li><p><strong>Analyze and evaluate lemon law claims and support related arbitration and settlement activities.&nbsp;<\/strong><\/p><\/li><\/ul><ul><li><p><strong>Provide expedited handling of executive and field escalations.&nbsp;<\/strong><\/p><\/li><\/ul><ul><li><p><strong>Prioritize auto dealership sales-related issues and customer concerns involving dealer interactions.<\/strong><\/p><\/li><\/ul><ul><li><p><strong>Process social media escalations related to auto dealership complaints and customer experience concerns.&nbsp;<\/strong><\/p><\/li><\/ul><ul><li><p><strong>Support vehicle buyback prevention efforts through case review, research, and resolution recommendations.&nbsp;<\/strong><\/p><\/li><\/ul><p><\/p><p><\/p><p><strong>YOUR QUALIFICATIONS<\/strong><\/p><p><\/p><p><strong>Your skills, integrity, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our Regional Case Manager role include:<\/strong><\/p><p><\/p><ul><li><p><strong>High School diploma or GED, and at least 18 years of age.<\/strong><\/p><\/li><li><p><strong>Minimum of 5 years of customer service experience.<\/strong><\/p><\/li><\/ul><ul><li><p><strong>Experience handling customer satisfaction issues, call center operations, or case management functions.&nbsp;<\/strong><\/p><\/li><\/ul><ul><li><p><strong>Working knowledge of U.S. lemon law processes, warranty policies, automotive retail and dealership operations, and escalation processes.<\/strong><\/p><\/li><\/ul><ul><li><p><strong>Experience managing escalated customer concerns and complex case resolution.&nbsp;<\/strong><\/p><\/li><\/ul><ul><li><p><strong>Demonstrated ability to work effectively in a fast-paced, multitasking environment and an eagerness to learn new technologies.<\/strong><\/p><\/li><li><p><strong>Must reside in the United States and maintain a valid U.S. residential address.&nbsp;<\/strong><\/p><\/li><\/ul><p><\/p><p><\/p><p><strong>WHAT\u2019S IN IT FOR YOU<br><\/strong><\/p><p><strong>One of our company\u2019s Culture Beliefs says, \u201cWe champion our people.\u201d That\u2019s why we invest in our game-changers, our infrastructure, and our capabilities to ensure long-term success for both our teams and our clients. And we\u2019ll invest in YOU to aid in your career path and in your personal development. In this role, you\u2019ll also be provided with:&nbsp;<\/strong><\/p><p><\/p><ul><li><p><strong>The base salary range for this position is $25.00\/hr, (pay rate will not be below the applicable minimum wage). Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, a comprehensive employee assistance program (EAP), 401(k) retirement plan, paid time off and holidays, and paid learning days.<\/strong><\/p><\/li><li><p><strong>Paid training and lucrative employee referral program.&nbsp;<\/strong><\/p><\/li><\/ul><ul><li><p><strong>DailyPay enrollment option to access pay \\\"early,\\\" when you want it.&nbsp;<\/strong><\/p><\/li><li><p><strong>Opportunity to work directly for our automotive client at one of their regional offices, including headquarters in California, after 14 months in your current position.<\/strong><\/p><\/li><\/ul><ul><li><p><strong>Health and wellness programs with trained partners to help promote a healthy you.&nbsp;<\/strong><\/p><\/li><\/ul><ul><li><p><strong>Mentorship programs that support your rewarding career journey.&nbsp;<\/strong><\/p><\/li><\/ul><ul><li><p><strong>Programs and events that support inclusion and belonging, as well as global citizenship, sustainability, and community support.&nbsp;<\/strong><\/p><\/li><\/ul><ul><li><p><strong>Company networking opportunities with organized groups in the following topics: Network of Women, Black Professionals, LGBTQ+ Pride, Ability (disabilities), Dynamic (neurodiversity), Women in Tech, OneEarth Champions, Wise Owls (experienced), and more.&nbsp;<\/strong><\/p><\/li><\/ul><p><strong>&nbsp;<\/strong><\/p><p><strong>REIMAGINE THE BEST VERSION OF YOU!&nbsp;<br><\/strong><\/p><p><strong>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why half a million game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d<\/strong><\/p><p><strong>&nbsp;<\/strong><\/p><p><strong>JOB AVAILABILITY<\/strong><\/p><p><strong>&nbsp;<\/strong><\/p><p><strong>We accept applications for this position on an ongoing basis. It is currently for an existing, immediate vacancy; however, we are also considering applications for future opportunities as they arise. We encourage all interested candidates to apply.<\/strong><\/p><p><br><br><p><strong>Physical and Mental Requirements:<br><\/strong>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p><p><strong>&nbsp;<\/strong><\/p><p><strong>Equal Employment Opportunity:<\/strong><\/p><p>Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.<\/p><p>&nbsp;<\/p><p>For more information regarding your EEO rights as an applicant, please visit the following websites:<\/p><ul><li><p><a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf\\\"><u>English<\/u><\/a>&nbsp;&nbsp;<\/p><\/li><li><p><a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf\\\"><u>Spanish<\/u><\/a><\/p><\/li><\/ul><p><\/p><p><strong>Accommodation:<\/strong><\/p><p>Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.&nbsp;If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"mailto:app.acco@concentrix.com\\\"><u>app.acco@concentrix.com<\/u><\/a>.&nbsp; All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/p><p>&nbsp;<\/p><p><strong>Artificial Intelligence:<\/strong><\/p><p>As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/p><p>&nbsp;<\/p><p><strong>Work Authorization:<\/strong><\/p><p>In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. Must reside in the United States or have a valid U.S. address for residence. &nbsp;<\/p><p>&nbsp;<\/p><p><strong>For further information on available work states and Equal Employment Opportunity as an applicant, please click <\/strong><a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\"><strong><u>HERE<\/u><\/strong><\/a><\/p><\/p>\",\"ats_external_id\":\"US-req-a59e723473620cd7\",\"location\":null,\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":null,\"salary_currency\":null,\"updated_at\":\"2026-10-15T20:03:37.322Z\",\"created_at\":\"2026-08-04T14:05:43.079Z\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix.crew.talkpush.com\/apply\/concentrix\/B2HC2MYPE8CH9D1C9XV47GD0MFFCMDJ9\",\"apply_url\":\"https:\/\/concentrix.crew.talkpush.com\/apply\/concentrix\/B2HC2MYPE8CH9D1C9XV47GD0MFFCMDJ9\",\"head_count\":null,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"hybrid\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-crew\",\"internal_job_listing\":null,\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":null,\"enable_onboarding\":null,\"accept_duplicate_applications\":null,\"delay_between_two_applications\":null,\"auto_call\":null,\"on_erp_listing\":null,\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":null,\"relevance_score\":\"1\"},{\"id\":\"1904\",\"campaign_id\":\"req-5beb7627c85f5967\",\"campaign_title\":\"Automotive Regional Case Manager\",\"campaign_type\":null,\"job_title\":\"Automotive Regional Case Manager\",\"street\":null,\"address\":null,\"city\":\"USA\",\"state\":\"Virginia\",\"postal_code\":\"23218\",\"region\":null,\"country\":\"United States of America\",\"short_description\":\"\",\"long_description\":\"<p>Join a world-class team in McLean, VA, as a Regional Case Manager! At Concentrix, we\u2019re looking for passionate game-changers to deliver exceptional customer experiences and tech-based solutions for one of the world\u2019s best-known brands. If you're ready to grow with a Fortune 500 company with an inclusive, award-winning culture, your new career starts here. (Military veterans are encouraged to apply.)<\/p><p>&nbsp;<\/p><p><strong>A NEW CAREER POWERED BY YOU<\/strong><\/p><p><strong>&nbsp;<\/strong><\/p><p><strong>Are you looking for a career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging? Would you like to join a Fortune 500 company that earns \u201cWorld\u2019s Best Workplaces,\u201d \u201cBest Company Culture,\u201d and \u201cBest Companies for Career Growth\u201d awards every year? Then a Regional Case Manager position at Concentrix is the right place for you!&nbsp;<\/strong><\/p><p><strong>&nbsp;<\/strong><\/p><p><strong>As a Regional Case Manager in the auto industry, you\u2019ll join an organically diverse team from around the globe where all members contribute to and support each other\u2019s success and wellbeing, proudly united as \u201cgame-changers.\u201d Together, we serve as the intelligent transformation partner for the world\u2019s best-known brands, delivering exceptional customer experiences with tech-powered innovation.&nbsp;<\/strong><\/p><p><strong>&nbsp;<\/strong><\/p><p><strong>CAREER GROWTH AND PERSONAL DEVELOPMENT<\/strong><\/p><p><strong><br>This is a great opportunity to reimagine an all-new career journey and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, technologies, and ongoing support you\u2019ll need to succeed. Plus, at Concentrix, there\u2019s real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That\u2019s why we offer a range of no-cost learning and leadership development programs designed to set you on your way to the kind of career you\u2019ve always envisioned.&nbsp;<\/strong><\/p><p><strong>&nbsp;<\/strong><\/p><p><strong>WHAT YOU WILL DO IN THIS ROLE&nbsp;<\/strong><\/p><p><\/p><p><strong>As a Regional Case Manager, you will:<\/strong><\/p><p><\/p><ul><li><p><strong>Manage and resolve escalated auto customer concerns related to vehicle repairs, warranty coverage, dealership interactions, backordered parts, alternate transportation, and product performance issues.&nbsp;<\/strong><\/p><\/li><\/ul><ul><li><p><strong>Handle Tier 2 and Tier 3 escalated customer cases, including executive, Attorney General (AG), Better Business Bureau (BBB), and third-party escalations, ensuring timely and appropriate resolutions.<\/strong><\/p><\/li><\/ul><ul><li><p><strong>Analyze and evaluate lemon law claims and support related arbitration and settlement activities.&nbsp;<\/strong><\/p><\/li><\/ul><ul><li><p><strong>Provide expedited handling of executive and field escalations.&nbsp;<\/strong><\/p><\/li><\/ul><ul><li><p><strong>Prioritize auto dealership sales-related issues and customer concerns involving dealer interactions.<\/strong><\/p><\/li><\/ul><ul><li><p><strong>Process social media escalations related to auto dealership complaints and customer experience concerns.&nbsp;<\/strong><\/p><\/li><\/ul><ul><li><p><strong>Support vehicle buyback prevention efforts through case review, research, and resolution recommendations.&nbsp;<\/strong><\/p><\/li><\/ul><p><\/p><p><\/p><p><strong>YOUR QUALIFICATIONS<\/strong><\/p><p><\/p><p><strong>Your skills, integrity, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our Regional Case Manager role include:<\/strong><\/p><p><\/p><ul><li><p><strong>High School diploma or GED, and at least 18 years of age.<\/strong><\/p><\/li><li><p><strong>Minimum of 5 years of customer service experience.<\/strong><\/p><\/li><\/ul><ul><li><p><strong>Experience handling customer satisfaction issues, call center operations, or case management functions.&nbsp;<\/strong><\/p><\/li><\/ul><ul><li><p><strong>Working knowledge of U.S. lemon law processes, warranty policies, automotive retail and dealership operations, and escalation processes.<\/strong><\/p><\/li><\/ul><ul><li><p><strong>Experience managing escalated customer concerns and complex case resolution.&nbsp;<\/strong><\/p><\/li><\/ul><ul><li><p><strong>Demonstrated ability to work effectively in a fast-paced, multitasking environment and an eagerness to learn new technologies.<\/strong><\/p><\/li><li><p><strong>Must reside in the United States and maintain a valid U.S. residential address.&nbsp;<\/strong><\/p><\/li><\/ul><p><\/p><p><\/p><p><strong>WHAT\u2019S IN IT FOR YOU<br><\/strong><\/p><p><strong>One of our company\u2019s Culture Beliefs says, \u201cWe champion our people.\u201d That\u2019s why we invest in our game-changers, our infrastructure, and our capabilities to ensure long-term success for both our teams and our clients. And we\u2019ll invest in YOU to aid in your career path and in your personal development. In this role, you\u2019ll also be provided with:&nbsp;<\/strong><\/p><p><\/p><ul><li><p><strong>The base salary range for this position is $25.00\/hr, (pay rate will not be below the applicable minimum wage). Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, a comprehensive employee assistance program (EAP), 401(k) retirement plan, paid time off and holidays, and paid learning days.<\/strong><\/p><\/li><li><p><strong>Paid training and lucrative employee referral program.&nbsp;<\/strong><\/p><\/li><\/ul><ul><li><p><strong>DailyPay enrollment option to access pay \\\"early,\\\" when you want it.&nbsp;<\/strong><\/p><\/li><li><p><strong>Opportunity to work directly for our automotive client at one of their regional offices, including headquarters in California, after 14 months in your current position.<\/strong><\/p><\/li><\/ul><ul><li><p><strong>Health and wellness programs with trained partners to help promote a healthy you.&nbsp;<\/strong><\/p><\/li><\/ul><ul><li><p><strong>Mentorship programs that support your rewarding career journey.&nbsp;<\/strong><\/p><\/li><\/ul><ul><li><p><strong>Programs and events that support inclusion and belonging, as well as global citizenship, sustainability, and community support.&nbsp;<\/strong><\/p><\/li><\/ul><ul><li><p><strong>Company networking opportunities with organized groups in the following topics: Network of Women, Black Professionals, LGBTQ+ Pride, Ability (disabilities), Dynamic (neurodiversity), Women in Tech, OneEarth Champions, Wise Owls (experienced), and more.&nbsp;<\/strong><\/p><\/li><\/ul><p><strong>&nbsp;<\/strong><\/p><p><strong>REIMAGINE THE BEST VERSION OF YOU!&nbsp;<br><\/strong><\/p><p><strong>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why half a million game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d<\/strong><\/p><p><strong>&nbsp;<\/strong><\/p><p><strong>JOB AVAILABILITY<\/strong><\/p><p><strong>&nbsp;<\/strong><\/p><p><strong>We accept applications for this position on an ongoing basis. It is currently for an existing, immediate vacancy; however, we are also considering applications for future opportunities as they arise. We encourage all interested candidates to apply.<\/strong><\/p><p><br><br><p><strong>Physical and Mental Requirements:<br><\/strong>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p><p><strong>&nbsp;<\/strong><\/p><p><strong>Equal Employment Opportunity:<\/strong><\/p><p>Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.<\/p><p>&nbsp;<\/p><p>For more information regarding your EEO rights as an applicant, please visit the following websites:<\/p><ul><li><p><a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf\\\"><u>English<\/u><\/a>&nbsp;&nbsp;<\/p><\/li><li><p><a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf\\\"><u>Spanish<\/u><\/a><\/p><\/li><\/ul><p><\/p><p><strong>Accommodation:<\/strong><\/p><p>Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.&nbsp;If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"mailto:app.acco@concentrix.com\\\"><u>app.acco@concentrix.com<\/u><\/a>.&nbsp; All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/p><p>&nbsp;<\/p><p><strong>Artificial Intelligence:<\/strong><\/p><p>As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/p><p>&nbsp;<\/p><p><strong>Work Authorization:<\/strong><\/p><p>In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. Must reside in the United States or have a valid U.S. address for residence. &nbsp;<\/p><p>&nbsp;<\/p><p><strong>For further information on available work states and Equal Employment Opportunity as an applicant, please click <\/strong><a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\"><strong><u>HERE<\/u><\/strong><\/a><\/p><\/p>\",\"ats_external_id\":\"US-req-5beb7627c85f5967\",\"location\":null,\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":null,\"salary_currency\":null,\"updated_at\":\"2026-10-15T19:31:46.155Z\",\"created_at\":\"2026-08-04T14:01:30.974Z\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix.crew.talkpush.com\/apply\/concentrix\/N98GQD7CWSKZXADVVXGAH84SHGEMPP4M\",\"apply_url\":\"https:\/\/concentrix.crew.talkpush.com\/apply\/concentrix\/N98GQD7CWSKZXADVVXGAH84SHGEMPP4M\",\"head_count\":null,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"hybrid\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-crew\",\"internal_job_listing\":null,\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":null,\"enable_onboarding\":null,\"accept_duplicate_applications\":null,\"delay_between_two_applications\":null,\"auto_call\":null,\"on_erp_listing\":null,\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":null,\"relevance_score\":\"1\"},{\"id\":\"1905\",\"campaign_id\":\"req-515398556a258b24\",\"campaign_title\":\"Automotive Regional Case Manager\",\"campaign_type\":null,\"job_title\":\"Automotive Regional Case Manager\",\"street\":null,\"address\":null,\"city\":\"USA\",\"state\":\"New Jersey\",\"postal_code\":\"08601\",\"region\":null,\"country\":\"United States of America\",\"short_description\":\"\",\"long_description\":\"<p>Join a world-class team in Jersey City, NJ, as a Regional Case Manager! At Concentrix, we\u2019re looking for passionate game-changers to deliver exceptional customer experiences and product-based solutions for one of the world\u2019s best-known auto brands. If you're ready to grow with a Fortune 500 company and an award-winning inclusive culture, your new career starts here. (Military veterans are encouraged to apply.)<\/p><p>&nbsp;<\/p><p><strong>A NEW CAREER POWERED BY YOU<\/strong><\/p><p><strong>&nbsp;<\/strong><\/p><p>Are you looking for a career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging? Would you like to join a Fortune 500 company that earns \u201c<strong>World\u2019s Best Workplaces<\/strong>,\u201d \u201c<strong>Best Company Culture<\/strong>,\u201d and \u201c<strong>Best Companies for Career Growth<\/strong>\u201d awards every year? Then a Regional Case Manager position at Concentrix is the right place for you!&nbsp;<\/p><p>&nbsp;<\/p><p>As a Regional Case Manager in the auto industry, you\u2019ll join an organically diverse team from around the globe where all members contribute to and support each other\u2019s success and wellbeing, proudly united as \u201cgame-changers.\u201d Together, we serve as the intelligent transformation partner for the world\u2019s best-known brands, delivering exceptional customer experiences with tech-powered innovation.&nbsp;<\/p><p>&nbsp;<\/p><p><strong>CAREER GROWTH AND PERSONAL DEVELOPMENT<\/strong><\/p><p><br>This is a great opportunity to reimagine an all-new career journey and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, technologies, and ongoing support you\u2019ll need to succeed. Plus, at Concentrix, there\u2019s real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That\u2019s why we offer a range of no-cost learning and leadership development programs designed to set you on your way to the kind of career you\u2019ve always envisioned.&nbsp;<\/p><p><strong>&nbsp;<\/strong><\/p><p><strong>WHAT YOU WILL DO IN THIS ROLE&nbsp;<\/strong><\/p><p><\/p><p>As a Regional Case Manager, you will:<\/p><p><\/p><ul><li><p>Manage and resolve escalated auto customer concerns related to vehicle repairs, warranty coverage, dealership interactions, backordered parts, alternate transportation, and product performance issues.&nbsp;<\/p><\/li><\/ul><ul><li><p>Handle Tier 2 and Tier 3 escalated customer cases, including executive, Attorney General (AG), Better Business Bureau (BBB), and third-party escalations, ensuring timely and appropriate resolutions.<\/p><\/li><\/ul><ul><li><p>Analyze and evaluate lemon law claims and support related arbitration and settlement activities.&nbsp;<\/p><\/li><\/ul><ul><li><p>Provide expedited handling of executive and field escalations.&nbsp;<\/p><\/li><\/ul><ul><li><p>Prioritize auto dealership sales-related issues and customer concerns involving dealer interactions.<\/p><\/li><\/ul><ul><li><p>Process social media escalations related to auto dealership complaints and customer experience concerns.&nbsp;<\/p><\/li><\/ul><ul><li><p>Support vehicle buyback prevention efforts through case review, research, and resolution recommendations.&nbsp;<\/p><\/li><\/ul><p><\/p><p><\/p><p><strong>YOUR QUALIFICATIONS<\/strong><\/p><p><\/p><p>Your skills, integrity, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our Regional Case Manager role include:<\/p><p><\/p><ul><li><p>High School diploma or GED, and at least 18 years of age.<\/p><\/li><li><p>Minimum of 5 years of customer service experience.<\/p><\/li><\/ul><ul><li><p>Experience handling customer satisfaction issues, call center operations, or case management functions.&nbsp;<\/p><\/li><\/ul><ul><li><p>Working knowledge of U.S. lemon law processes, warranty policies, automotive retail and dealership operations, and escalation processes.<\/p><\/li><\/ul><ul><li><p>Experience managing escalated customer concerns and complex case resolution.&nbsp;<\/p><\/li><\/ul><ul><li><p>Demonstrated ability to work effectively in a fast-paced, multitasking environment and an eagerness to learn new technologies.<\/p><\/li><li><p>Must reside in the United States and maintain a valid U.S. residential address.&nbsp;<\/p><\/li><\/ul><p><\/p><p><\/p><p><strong>WHAT\u2019S IN IT FOR YOU<br><\/strong><\/p><p>One of our company\u2019s Culture Beliefs says, \u201cWe champion our people.\u201d That\u2019s why we invest in our game-changers, our infrastructure, and our capabilities to ensure long-term success for both our teams and our clients. And we\u2019ll invest in YOU to aid in your career path and in your personal development. In this role, you\u2019ll also be provided with:&nbsp;<\/p><p><\/p><ul><li><p>The base salary range for this position is $26.00\/hr, (pay rate will not be below the applicable minimum wage). Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, a comprehensive employee assistance program (EAP), 401(k) retirement plan, paid time off and holidays, and paid learning days. <\/p><\/li><li><p>In addition to the base salary, consideration may be provided for a transportation stipend of up to $500 per month.<\/p><\/li><li><p>Paid training and lucrative employee referral program.&nbsp;<\/p><\/li><\/ul><ul><li><p>DailyPay enrollment option to access pay \\\"early,\\\" when you want it.&nbsp;<\/p><\/li><li><p>Opportunity to work directly for our automotive client at one of their regional offices, including headquarters in California, after 14 months in your current position.<\/p><\/li><\/ul><ul><li><p>Health and wellness programs with trained partners to help promote a healthy you.&nbsp;<\/p><\/li><\/ul><ul><li><p>Mentorship programs that support your rewarding career journey.&nbsp;<\/p><\/li><\/ul><ul><li><p>Programs and events that support inclusion and belonging, as well as global citizenship, sustainability, and community support.&nbsp;<\/p><\/li><\/ul><ul><li><p>Company networking opportunities with organized groups in the following topics: Network of Women, Black Professionals, LGBTQ+ Pride, Ability (disabilities), Dynamic (neurodiversity), Women in Tech, OneEarth Champions, Wise Owls (experienced), and more.&nbsp;<\/p><\/li><\/ul><p>&nbsp;<\/p><p><strong>REIMAGINE THE BEST VERSION OF YOU!&nbsp; <br><\/strong><\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why half a million game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d<\/p><p>&nbsp;<\/p><p><strong>JOB AVAILABILITY<\/strong><\/p><p><strong>&nbsp;<\/strong><\/p><p>We accept applications for this position on an ongoing basis. It is currently for an existing, immediate vacancy; however, we are also considering applications for future opportunities as they arise. We encourage all interested candidates to apply.<\/p><p><\/p><p><\/p><p><\/p><p><br><br><p><strong>Physical and Mental Requirements:<br><\/strong>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p><p><strong>&nbsp;<\/strong><\/p><p><strong>Equal Employment Opportunity:<\/strong><\/p><p>Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.<\/p><p>&nbsp;<\/p><p>For more information regarding your EEO rights as an applicant, please visit the following websites:<\/p><ul><li><p><a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf\\\"><u>English<\/u><\/a>&nbsp;&nbsp;<\/p><\/li><li><p><a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf\\\"><u>Spanish<\/u><\/a><\/p><\/li><\/ul><p><\/p><p><strong>Accommodation:<\/strong><\/p><p>Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.&nbsp;If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"mailto:app.acco@concentrix.com\\\"><u>app.acco@concentrix.com<\/u><\/a>.&nbsp; All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/p><p>&nbsp;<\/p><p><strong>Artificial Intelligence:<\/strong><\/p><p>As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/p><p>&nbsp;<\/p><p><strong>Work Authorization:<\/strong><\/p><p>In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. 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Microsoft - 980002437\",\"reference_id\":\"980002437\",\"custom_reference_id\":\"980002437\"},{\"wid\":\"15a951e77f56101fc9686d40290b0000\",\"descriptor\":\"W0ZKGK Microsoft Csam Assist Latam\",\"reference_id\":\"W0ZKGK\",\"custom_reference_id\":\"W0ZKGK\"}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"wid\":\"2114f3b57e761027d43906a44c7c0006\",\"address\":\"bosco.sanchez@concentrix.com\"},\"last_name\":\"Sanchez\",\"first_name\":\"Bosco\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1748264\",\"wid\":\"57db98790c791020f24100ade63c0000\",\"descriptor\":\"R1748264 Associate, Customer Success - Bilingual (Filled)\"},\"recruiter_group\":[{\"email\":{\"wid\":\"56be257a806b100c22f0c8434fe50002\",\"address\":\"andrea.soler@concentrix.com\"},\"last_name\":\"Soler\",\"first_name\":\"Andrea\"},{\"email\":{\"wid\":\"fa1dcc32166a1000f5c06b07966e0000\",\"address\":\"maria.ortiz5@concentrix.com\"},\"last_name\":\"Ortiz\",\"first_name\":\"Camila\"},{\"email\":{\"wid\":\"2ff8c0f0bc831003e5afb069547c0003\",\"address\":\"cristhianantonio.perez@concentrix.com\"},\"last_name\":\"Perez\",\"first_name\":\"Cris\"},{\"email\":{\"wid\":\"e4bd5e86d4a81000eb619185ca270003\",\"address\":\"fabian.chala@concentrix.com\"},\"last_name\":\"Chala\",\"first_name\":\"Fabian\"},{\"email\":{\"wid\":\"bcbc8aefab27100fec565c188ec20001\",\"address\":\"ilay.herrera@concentrix.com\"},\"last_name\":\"Herrera\",\"first_name\":\"Ilay\"},{\"email\":{\"wid\":\"c40b91f057251028ab0351e3fc7b0003\",\"address\":\"mario.daza@concentrix.com\"},\"last_name\":\"Daza\",\"first_name\":\"Mario\"},{\"email\":{\"wid\":\"3dfe1ae33545012af82b499cc10cdff8\",\"address\":\"miguelangel.forero@concentrix.com\"},\"last_name\":\"Forero\",\"first_name\":\"Miguel Angel\"},{\"email\":{\"wid\":\"6cce0aff5486100aab67486065240001\",\"address\":\"miriam.delizardi@concentrix.com\"},\"last_name\":\"De Lizardi\",\"first_name\":\"Miriam Janet\"},{\"email\":{\"wid\":\"3bba3d0fe5231016ac2265560c4e0001\",\"address\":\"tatiana.castrillon@concentrix.com\"},\"last_name\":\"Castrillon\",\"first_name\":\"Tatiana\"}],\"requisition_type\":null,\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_10\",\"wid\":\"0227dc387a09013940c6f923e165de36\",\"descriptor\":\"Grade 10\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":null,\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"3\",\"campaign_id\":\"1317\",\"campaign_title\":\"R1752365 - PCD - Curitiba\",\"campaign_type\":\"job_application\",\"job_title\":\"Banco de Talentos | Pessoas com Defici\u00eancia | Curitiba\/PR\",\"street\":\"BRA Curitiba - JOSE LOUREIRO 371\",\"address\":\"BRA Curitiba - JOSE LOUREIRO 371\",\"city\":\"Curitiba\",\"state\":\"Paran\u00e1\",\"postal_code\":\"80010-000\",\"region\":\"Paran\u00e1\",\"country\":\"Brazil\",\"short_description\":\"Banco de Talentos | Pessoas com Defici\u00eancia | Curitiba\/PR\",\"long_description\":\"<p>Seu talento pode transformar experi\u00eancias<\/p><p>Banco de Talentos exclusivo para Pessoas com Defici\u00eancia em Curitiba\/PR.<\/p><div>Sua jornada como game-changer come\u00e7a aqui<\/div><p>Voc\u00ea quer desenvolver suas habilidades, construir novas experi\u00eancias e fazer parte de uma empresa global que valoriza pessoas, inclus\u00e3o e colabora\u00e7\u00e3o? Ent\u00e3o queremos conhecer voc\u00ea.<br \/><br \/>Na <b>Concentrix<\/b>, acreditamos que diferentes hist\u00f3rias, perspectivas e habilidades contribuem para experi\u00eancias ainda melhores. Aqui, cada pessoa pode compartilhar seu potencial, aprender e colaborar com diferentes times.<br \/><br \/>Este \u00e9 um <b>Banco de Talentos exclusivo para Pessoas com Defici\u00eancia<\/b>. Ao realizar sua inscri\u00e7\u00e3o, seu perfil poder\u00e1 ser considerado para oportunidades em Curitiba alinhadas \u00e0 sua experi\u00eancia, aos seus interesses, \u00e0 sua disponibilidade e aos requisitos de cada posi\u00e7\u00e3o.<br \/><br \/>A inscri\u00e7\u00e3o neste banco n\u00e3o representa contrata\u00e7\u00e3o imediata. Nosso time poder\u00e1 entrar em contato quando houver uma oportunidade compat\u00edvel com seu perfil.<br \/><br \/>Mais do que encontrar uma oportunidade, voc\u00ea poder\u00e1 desenvolver novas habilidades e construir novas possibilidades para sua carreira como <b>game-changer<\/b>.<\/p><p><\/p><div>Conhe\u00e7a o Banco de Talentos<\/div><div>Banco de Talentos | Pessoas com Defici\u00eancia | Curitiba\/PR<\/div><p><b>Conforme a oportunidade, voc\u00ea poder\u00e1:<\/b><br \/><br \/>\u2022 Atender e apoiar clientes com empatia, clareza e agilidade.<br \/>\u2022 Atuar em canais como voz, chat e\/ou e-mail.<br \/>\u2022 Compreender necessidades e contribuir para a resolu\u00e7\u00e3o de solicita\u00e7\u00f5es.<br \/>\u2022 Registrar informa\u00e7\u00f5es e acompanhar demandas com aten\u00e7\u00e3o aos detalhes.<br \/>\u2022 Utilizar sistemas, ferramentas digitais e recursos de atendimento no dia a dia.<br \/>\u2022 Colaborar com o time para garantir qualidade e excel\u00eancia nas entregas.<br \/>\u2022 Aprender novos processos e desenvolver habilidades profissionais.<br \/>\u2022 Fazer parte de uma cultura que valoriza respeito, inclus\u00e3o, colabora\u00e7\u00e3o e desenvolvimento.<\/p><p><\/p><div>REMUNERA\u00c7\u00c3O E CONDI\u00c7\u00d5ES<\/div><div>Conforme a oportunidade<\/div><div>Sal\u00e1rio, jornada, escala e benef\u00edcios ser\u00e3o apresentados de acordo com a posi\u00e7\u00e3o dispon\u00edvel e as caracter\u00edsticas da opera\u00e7\u00e3o.<\/div><p><\/p><div>Remunera\u00e7\u00e3o e jornada<\/div><p><b>Remunera\u00e7\u00e3o:<\/b> definida conforme a oportunidade, o escopo da posi\u00e7\u00e3o e a opera\u00e7\u00e3o<br \/><b>Escala e jornada:<\/b> definidas de acordo com a posi\u00e7\u00e3o dispon\u00edvel<br \/><b>Modelo de trabalho:<\/b> presencial<br \/><b>Local:<\/b> unidade Concentrix em Curitiba\/PR<br \/><b>Importante:<\/b> todas as condi\u00e7\u00f5es ser\u00e3o apresentadas com transpar\u00eancia durante o processo seletivo da oportunidade correspondente<\/p><p><\/p><div>Benef\u00edcios para apoiar sua jornada<\/div><div>Os benef\u00edcios podem variar conforme a oportunidade e os crit\u00e9rios de elegibilidade. Entre as possibilidades oferecidas pela Concentrix, est\u00e3o:<\/div><p><b>Mais flexibilidade para sua rotina<\/b><br \/>\u2022 VA\/VR flex\u00edvel, em cart\u00e3o de ampla aceita\u00e7\u00e3o<br \/><br \/><b>Cuidado com voc\u00ea e sua fam\u00edlia<\/b><br \/>\u2022 Assist\u00eancia m\u00e9dica e odontol\u00f3gica<br \/>\u2022 Seguro de vida<br \/>\u2022 Aux\u00edlio creche\/bab\u00e1 para crian\u00e7as de at\u00e9 2 anos, conforme os crit\u00e9rios de elegibilidade<br \/>\u2022 Wellhub, com acesso a academias, est\u00fadios e op\u00e7\u00f5es voltadas ao bem-estar<br \/><br \/><b>Aprendizado e novas possibilidades<\/b><br \/>\u2022 Descontos e parcerias com faculdades e cursos de idiomas<br \/>\u2022 Oportunidades para desenvolver novas habilidades no dia a dia<br \/>\u2022 Plano de carreira com possibilidade de candidatura a posi\u00e7\u00f5es internas a partir de 3 meses, conforme performance, requisitos da oportunidade e disponibilidade de vagas<br \/><br \/><b>Um ambiente pensado para boas experi\u00eancias<\/b><br \/>\u2022 Espa\u00e7os modernos e acolhedores<br \/>\u2022 \u00c1reas de descompress\u00e3o com salas de jogos e TV<br \/>\u2022 Ambiente colaborativo, com troca de experi\u00eancias e trabalho em equipe<\/p><p><\/p><div>O que buscamos em voc\u00ea<\/div><p>\u2022 Ensino m\u00e9dio completo<br \/>\u2022 18 anos ou mais<br \/>\u2022 Boa comunica\u00e7\u00e3o oral e escrita<br \/>\u2022 Escuta ativa, empatia e foco em solu\u00e7\u00e3o<br \/>\u2022 Boa digita\u00e7\u00e3o e facilidade para utilizar sistemas simult\u00e2neos<br \/>\u2022 Familiaridade com tecnologia e disposi\u00e7\u00e3o para aprender novos processos<br \/>\u2022 Organiza\u00e7\u00e3o e aten\u00e7\u00e3o aos detalhes<br \/>\u2022 Perfil colaborativo e comprometido com a experi\u00eancia do cliente<br \/>\u2022 Experi\u00eancia com atendimento por voz, chat e\/ou e-mail ser\u00e1 considerada um diferencial<br \/>\u2022 Disponibilidade para trabalhar presencialmente em Curitiba, conforme a oportunidade<\/p><p><\/p><div>Informa\u00e7\u00f5es sobre o Banco de Talentos exclusivo<\/div><p>Este Banco de Talentos \u00e9 destinado exclusivamente a Pessoas com Defici\u00eancia.<br \/><br \/>Durante o processo seletivo de uma oportunidade compat\u00edvel, nosso time poder\u00e1 solicitar a documenta\u00e7\u00e3o necess\u00e1ria para o enquadramento da candidatura, conforme as orienta\u00e7\u00f5es aplic\u00e1veis \u00e0 posi\u00e7\u00e3o.<br \/><br \/>N\u00e3o \u00e9 necess\u00e1rio inserir informa\u00e7\u00f5es m\u00e9dicas detalhadas no curr\u00edculo. Caso haja contato para uma oportunidade, nosso time orientar\u00e1 sobre a etapa e a forma adequada de apresenta\u00e7\u00e3o da documenta\u00e7\u00e3o.<br \/><br \/>Se precisar de algum recurso de acessibilidade para participar do processo seletivo, informe essa necessidade ao nosso time durante o contato.<br \/><br \/><b>Queremos proporcionar uma experi\u00eancia de sele\u00e7\u00e3o respeitosa, acolhedora e acess\u00edvel.<\/b><\/p><p><\/p><div>Diversidade que transforma experi\u00eancias<\/div><p>Na Concentrix, acreditamos que diferentes hist\u00f3rias, habilidades e perspectivas ajudam a criar experi\u00eancias ainda melhores.<br \/><br \/>Queremos construir um ambiente acolhedor, diverso e colaborativo, onde cada pessoa possa contribuir com seu potencial, aprender e encontrar novas possibilidades para sua carreira.<br \/><br \/>Ao se cadastrar neste Banco de Talentos, voc\u00ea d\u00e1 o primeiro passo para se conectar a oportunidades que poder\u00e3o fazer sentido para sua experi\u00eancia, seus interesses e seu momento profissional.<br \/><br \/><b>Seu talento importa, e queremos conhecer o que voc\u00ea pode construir com a gente.<\/b><\/p><p><\/p><div>Como funciona o processo seletivo?<\/div><p>Como se trata de um Banco de Talentos, o contato acontecer\u00e1 conforme surgirem oportunidades compat\u00edveis com seu perfil, sua disponibilidade e os requisitos da posi\u00e7\u00e3o.<br \/><br \/><b>Inscri\u00e7\u00e3o \u2192 An\u00e1lise do perfil \u2192 Contato para oportunidade compat\u00edvel \u2192 Provas e testes \u2192 Entrevista \u2192 Fase final<\/b><br \/><br \/>As etapas poder\u00e3o variar conforme a oportunidade. Durante o contato, nosso time apresentar\u00e1 todas as orienta\u00e7\u00f5es necess\u00e1rias.<br \/><br \/>Depois de se inscrever, acompanhe seus canais de contato. Nosso time poder\u00e1 enviar orienta\u00e7\u00f5es por e-mail, telefone ou WhatsApp.<\/p><p><\/p><div>Por que dar o pr\u00f3ximo passo com a Concentrix?<\/div><p>Aqui, suas habilidades podem se transformar em novas experi\u00eancias, aprendizados e possibilidades para sua carreira.<br \/><br \/>Voc\u00ea poder\u00e1 fazer parte de um ambiente que conecta pessoas e tecnologia, colaborar com diferentes times e contribuir para experi\u00eancias que fazem a diferen\u00e7a no dia a dia dos clientes.<br \/><br \/><b>Se voc\u00ea quer aprender, evoluir e construir uma carreira com impacto, queremos conhecer voc\u00ea.<\/b><br \/><br \/><b>Cadastre-se agora em nosso Banco de Talentos e venha construir sua jornada como game-changer com a Concentrix Brasil.<\/b><\/p><p><\/p><div>Seu talento transforma experi\u00eancias e cria novas possibilidades.<\/div><div>O real come\u00e7a aqui.<\/div><p><\/p>\",\"ats_external_id\":\"R1752365\",\"location\":\"Curitiba, Paran\u00e1\",\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":\"\",\"salary_currency\":null,\"updated_at\":\"2026-10-19T20:59:08.300-03:00\",\"created_at\":\"2026-08-03T14:40:09.685-03:00\",\"latitude\":\"-25.4268985\",\"longitude\":\"-49.2651984\",\"landing_page_url\":\"https:\/\/concentrix-brazil.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMzE3?\",\"apply_url\":\"https:\/\/concentrix-brazil.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMzE3\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":\"permanent\",\"locale\":\"pt\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"language\":[],\"location\":{\"city\":\"Curitiba\",\"state\":\"Paran\u00e1\",\"country\":{\"wid\":\"1a29bb1357b240ab99a2fa755cc87c0e\",\"iso2\":\"BR\",\"iso3\":\"BRA\",\"descriptor\":\"Brazil\",\"iso_numeric\":\"76\"},\"postal_code\":\"80010-000\",\"primary_location\":{\"id\":\"BR-CUR-JOSEL-01\",\"wid\":\"03be0ce21a55101d47a2934ffdc70000\",\"descriptor\":\"BRA Curitiba - 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music platform\",\"street\":null,\"address\":null,\"city\":\"Bucharest\",\"state\":\"Bucharest\",\"postal_code\":null,\"region\":\"Bucharest\",\"country\":\"Romania\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p><strong><span data-contrast=\\\"none\\\">Experience the power of a game-changing career<\/span><\/strong><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:120,&quot;335559739&quot;:150,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"none\\\">Are you looking for what&rsquo;s next? We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.&nbsp;<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:120,&quot;335559739&quot;:150,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"none\\\">If you&rsquo;re looking to grow and be inspired, as a <\/span><strong><em><span data-contrast=\\\"none\\\">Content Reviewer with Portuguese<\/span><\/em><\/strong><strong><em><span data-contrast=\\\"none\\\">&nbsp;&amp; English<\/span><\/em><\/strong><span data-contrast=\\\"none\\\">, you will be part of our team of game-changers who are powering the brands of the future in tech, finance, travel, fashion, healthcare, and more.<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:120,&quot;335559739&quot;:150,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:120,&quot;335559739&quot;:150,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><strong><span data-contrast=\\\"none\\\">Career growth and personal development<\/span><\/strong><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:120,&quot;335559739&quot;:150,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"none\\\">We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed. At Concentrix, there&rsquo;s a real career and personal growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><strong><span data-contrast=\\\"none\\\">What you will do in this role<\/span><\/strong><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"none\\\">As a <\/span><strong><em><span data-contrast=\\\"none\\\">Content Reviewer <\/span><\/em><\/strong><span data-contrast=\\\"none\\\">on our team, you will:<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<ul>\\n<li><span data-contrast=\\\"none\\\">Do content moderation on the platform and ensure super quality and secure interactions on social media.<\/span><\/li>\\n<li><span data-contrast=\\\"none\\\">Understand and remain up to date with content policies and guidelines.<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<li><span data-contrast=\\\"none\\\">Review online videos, social media, web page and advertising content for compliance with policies and guidelines. Content could be in text, image, audio, video, or any other format.&nbsp;<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<li><span data-contrast=\\\"none\\\">Identify content that is not in compliance with requirements and flag for action.&nbsp;<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<li><span data-contrast=\\\"none\\\">Use basic level of judgement to perform the required tasks.<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<li><span data-contrast=\\\"none\\\">Develop your skills and learn how to use software solutions that improve people's lives.<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<li><span data-contrast=\\\"none\\\">Champion better brand experiences for our customers and clients<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<p><span data-ccp-props=\\\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559685&quot;:720,&quot;335559738&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><strong><span data-contrast=\\\"none\\\">Your qualifications&nbsp;<\/span><\/strong><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"none\\\">Concentrix is a great match if you:<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<ul>\\n<li>Are proficient in Portuguese and English (both languages are mandatory)<\/li>\\n<li>Have minimum 3 months - previous experience in content reviewing,&nbsp;content writing, moderation, social media, PR, marketing<\/li>\\n<li>Have high level of judgment and maturity when handling sensitive content&nbsp;<\/li>\\n<li>Have good understanding of content moderation scope (policy, guidelines, escalation)<\/li>\\n<li>Are proactive, self-motivated, detail and solution-oriented&nbsp;<\/li>\\n<li>Are familiar with pop culture, music, and regional language nuances<\/li>\\n<li>Have good interpersonal\/communication, research and adaptability skills<\/li>\\n<li>Have availability to work from our office in Bucharest&nbsp;<\/li>\\n<li>Have availability to work in rotational shifts on a 24\/7h program<\/li>\\n<\/ul>\\n<p><strong><span data-contrast=\\\"none\\\">What&rsquo;s in it for you<\/span><\/strong><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"none\\\">In this role, we offer benefits that help you support your unique lifestyle:<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<ul>\\n<li><span data-contrast=\\\"none\\\">Full-time indefinite contract<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<li><span data-contrast=\\\"none\\\">Performance bonus<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<li><span data-contrast=\\\"none\\\">The option to choose from a board range of flexible benefits through MY Benefit Platform&nbsp;&nbsp;<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<li><span data-contrast=\\\"none\\\">Medical Subscription<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<li><span data-contrast=\\\"none\\\">Bring-a-friend (referral) bonus opportunities<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<li><span data-contrast=\\\"none\\\">Full paid training on the company and the project you'll be working on<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<li><span data-contrast=\\\"none\\\">Career development programs, specialized courses, and language classes&nbsp;<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<p><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><strong><span data-contrast=\\\"none\\\">Experience the best version of you!<\/span><\/strong><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"none\\\">If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"none\\\">&nbsp;<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559685&quot;:0,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><strong><span data-contrast=\\\"none\\\">Concentrix is an equal opportunity employer&nbsp;<\/span><\/strong><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><em><span data-contrast=\\\"none\\\">We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/span><\/em><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><strong><span data-contrast=\\\"none\\\">Eligibility to work<\/span><\/strong><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"none\\\">In accordance with Romania&rsquo;s law, only applicants who are legally authorized to work in Romania will be considered for this position.\u202f<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\",\"ats_external_id\":\"RO-390\",\"location\":\"Bucharest, Bucharest\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-13T16:51:19.197+03:00\",\"created_at\":\"2026-08-03T14:32:40.178+03:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-romania.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zOTA?\",\"apply_url\":\"https:\/\/concentrix-romania.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zOTA\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-romania\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"1\",\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":\"1\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"4\",\"campaign_id\":\"1316\",\"campaign_title\":\"R1752360 - PCD - Ponta Grossa\",\"campaign_type\":\"job_application\",\"job_title\":\"Banco de Talentos | Pessoas com Defici\u00eancia | Ponta Grossa\/PR\",\"street\":\"BRA Ponta Grossa - Rua Sete de Setembro 888 Centro\",\"address\":\"BRA Ponta Grossa - Rua Sete de Setembro 888 Centro\",\"city\":\"Ponta Grossa\",\"state\":\"Paran\u00e1\",\"postal_code\":\"84010-350\",\"region\":\"Paran\u00e1\",\"country\":\"Brazil\",\"short_description\":\"Banco de Talentos | Pessoas com Defici\u00eancia | Ponta Grossa\/PR\",\"long_description\":\"<p>Seu talento pode transformar experi\u00eancias<\/p><p>Banco de Talentos exclusivo para Pessoas com Defici\u00eancia em Ponta Grossa\/PR.<\/p><div>Sua jornada como game-changer come\u00e7a aqui<\/div><p>Voc\u00ea quer desenvolver suas habilidades, construir novas experi\u00eancias e fazer parte de uma empresa global que valoriza pessoas, inclus\u00e3o e colabora\u00e7\u00e3o? Ent\u00e3o queremos conhecer voc\u00ea.<br \/><br \/>Na <b>Concentrix<\/b>, acreditamos que diferentes hist\u00f3rias, perspectivas e habilidades contribuem para experi\u00eancias ainda melhores. Aqui, cada pessoa pode compartilhar seu potencial, aprender e colaborar com diferentes times.<br \/><br \/>Este \u00e9 um <b>Banco de Talentos exclusivo para Pessoas com Defici\u00eancia<\/b>. Ao realizar sua inscri\u00e7\u00e3o, seu perfil poder\u00e1 ser considerado para oportunidades em Ponta Grossa alinhadas \u00e0 sua experi\u00eancia, aos seus interesses, \u00e0 sua disponibilidade e aos requisitos de cada posi\u00e7\u00e3o.<br \/><br \/>A inscri\u00e7\u00e3o neste banco n\u00e3o representa contrata\u00e7\u00e3o imediata. Nosso time poder\u00e1 entrar em contato quando houver uma oportunidade compat\u00edvel com seu perfil.<br \/><br \/>Mais do que encontrar uma oportunidade, voc\u00ea poder\u00e1 desenvolver novas habilidades e construir novas possibilidades para sua carreira como <b>game-changer<\/b>.<\/p><p><\/p><div>Conhe\u00e7a o Banco de Talentos<\/div><div>Banco de Talentos | Pessoas com Defici\u00eancia | Ponta Grossa\/PR<\/div><p><b>Conforme a oportunidade, voc\u00ea poder\u00e1:<\/b><br \/><br \/>\u2022 Atender e apoiar clientes com empatia, clareza e agilidade.<br \/>\u2022 Atuar em canais como voz, chat e\/ou e-mail.<br \/>\u2022 Compreender necessidades e contribuir para a resolu\u00e7\u00e3o de solicita\u00e7\u00f5es.<br \/>\u2022 Registrar informa\u00e7\u00f5es e acompanhar demandas com aten\u00e7\u00e3o aos detalhes.<br \/>\u2022 Utilizar sistemas, ferramentas digitais e recursos de atendimento no dia a dia.<br \/>\u2022 Colaborar com o time para garantir qualidade e excel\u00eancia nas entregas.<br \/>\u2022 Aprender novos processos e desenvolver habilidades profissionais.<br \/>\u2022 Fazer parte de uma cultura que valoriza respeito, inclus\u00e3o, colabora\u00e7\u00e3o e desenvolvimento.<\/p><p><\/p><div>REMUNERA\u00c7\u00c3O E CONDI\u00c7\u00d5ES<\/div><div>Conforme a oportunidade<\/div><div>Sal\u00e1rio, jornada, escala e benef\u00edcios ser\u00e3o apresentados de acordo com a posi\u00e7\u00e3o dispon\u00edvel e as caracter\u00edsticas da opera\u00e7\u00e3o.<\/div><p><\/p><div>Remunera\u00e7\u00e3o e jornada<\/div><p><b>Remunera\u00e7\u00e3o:<\/b> definida conforme a oportunidade, o escopo da posi\u00e7\u00e3o e a opera\u00e7\u00e3o<br \/><b>Escala e jornada:<\/b> definidas de acordo com a posi\u00e7\u00e3o dispon\u00edvel<br \/><b>Modelo de trabalho:<\/b> presencial<br \/><b>Local:<\/b> unidade Concentrix em Ponta Grossa\/PR<br \/><b>Importante:<\/b> todas as condi\u00e7\u00f5es ser\u00e3o apresentadas com transpar\u00eancia durante o processo seletivo da oportunidade correspondente<\/p><p><\/p><div>Benef\u00edcios para apoiar sua jornada<\/div><div>Os benef\u00edcios podem variar conforme a oportunidade e os crit\u00e9rios de elegibilidade. Entre as possibilidades oferecidas pela Concentrix, est\u00e3o:<\/div><p><b>Mais flexibilidade para sua rotina<\/b><br \/>\u2022 VA\/VR flex\u00edvel, em cart\u00e3o de ampla aceita\u00e7\u00e3o<br \/><br \/><b>Cuidado com voc\u00ea e sua fam\u00edlia<\/b><br \/>\u2022 Assist\u00eancia m\u00e9dica e odontol\u00f3gica<br \/>\u2022 Seguro de vida<br \/>\u2022 Aux\u00edlio creche\/bab\u00e1 para crian\u00e7as de at\u00e9 4 anos, conforme os crit\u00e9rios de elegibilidade<br \/>\u2022 Wellhub, com acesso a academias, est\u00fadios e op\u00e7\u00f5es voltadas ao bem-estar<br \/><br \/><b>Aprendizado e novas possibilidades<\/b><br \/>\u2022 Descontos e parcerias com faculdades e cursos de idiomas<br \/>\u2022 Oportunidades para desenvolver novas habilidades no dia a dia<br \/>\u2022 Plano de carreira com possibilidade de candidatura a posi\u00e7\u00f5es internas a partir de 3 meses, conforme performance, requisitos da oportunidade e disponibilidade de vagas<br \/><br \/><b>Um ambiente pensado para boas experi\u00eancias<\/b><br \/>\u2022 Espa\u00e7os modernos e acolhedores<br \/>\u2022 \u00c1reas de descompress\u00e3o com salas de jogos e TV<br \/>\u2022 Ambiente colaborativo, com troca de experi\u00eancias e trabalho em equipe<\/p><p><\/p><div>O que buscamos em voc\u00ea<\/div><p>\u2022 Ensino m\u00e9dio completo<br \/>\u2022 18 anos ou mais<br \/>\u2022 Boa comunica\u00e7\u00e3o oral e escrita<br \/>\u2022 Escuta ativa, empatia e foco em solu\u00e7\u00e3o<br \/>\u2022 Boa digita\u00e7\u00e3o e facilidade para utilizar sistemas simult\u00e2neos<br \/>\u2022 Familiaridade com tecnologia e disposi\u00e7\u00e3o para aprender novos processos<br \/>\u2022 Organiza\u00e7\u00e3o e aten\u00e7\u00e3o aos detalhes<br \/>\u2022 Perfil colaborativo e comprometido com a experi\u00eancia do cliente<br \/>\u2022 Experi\u00eancia com atendimento por voz, chat e\/ou e-mail ser\u00e1 considerada um diferencial<br \/>\u2022 Disponibilidade para trabalhar presencialmente em Ponta Grossa, conforme a oportunidade<\/p><p><\/p><div>Informa\u00e7\u00f5es sobre o Banco de Talentos exclusivo<\/div><p>Este Banco de Talentos \u00e9 destinado exclusivamente a Pessoas com Defici\u00eancia.<br \/><br \/>Durante o processo seletivo de uma oportunidade compat\u00edvel, nosso time poder\u00e1 solicitar a documenta\u00e7\u00e3o necess\u00e1ria para o enquadramento da candidatura, conforme as orienta\u00e7\u00f5es aplic\u00e1veis \u00e0 posi\u00e7\u00e3o.<br \/><br \/>N\u00e3o \u00e9 necess\u00e1rio inserir informa\u00e7\u00f5es m\u00e9dicas detalhadas no curr\u00edculo. Caso haja contato para uma oportunidade, nosso time orientar\u00e1 sobre a etapa e a forma adequada de apresenta\u00e7\u00e3o da documenta\u00e7\u00e3o.<br \/><br \/>Se precisar de algum recurso de acessibilidade para participar do processo seletivo, informe essa necessidade ao nosso time durante o contato.<br \/><br \/><b>Queremos proporcionar uma experi\u00eancia de sele\u00e7\u00e3o respeitosa, acolhedora e acess\u00edvel.<\/b><\/p><p><\/p><div>Diversidade que transforma experi\u00eancias<\/div><p>Na Concentrix, acreditamos que diferentes hist\u00f3rias, habilidades e perspectivas ajudam a criar experi\u00eancias ainda melhores.<br \/><br \/>Queremos construir um ambiente acolhedor, diverso e colaborativo, onde cada pessoa possa contribuir com seu potencial, aprender e encontrar novas possibilidades para sua carreira.<br \/><br \/>Ao se cadastrar neste Banco de Talentos, voc\u00ea d\u00e1 o primeiro passo para se conectar a oportunidades que poder\u00e3o fazer sentido para sua experi\u00eancia, seus interesses e seu momento profissional.<br \/><br \/><b>Seu talento importa, e queremos conhecer o que voc\u00ea pode construir com a gente.<\/b><\/p><p><\/p><div>Como funciona o processo seletivo?<\/div><p>Como se trata de um Banco de Talentos, o contato acontecer\u00e1 conforme surgirem oportunidades compat\u00edveis com seu perfil, sua disponibilidade e os requisitos da posi\u00e7\u00e3o.<br \/><br \/><b>Inscri\u00e7\u00e3o \u2192 An\u00e1lise do perfil \u2192 Contato para oportunidade compat\u00edvel \u2192 Provas e testes \u2192 Entrevista \u2192 Fase final<\/b><br \/><br \/>As etapas poder\u00e3o variar conforme a oportunidade. Durante o contato, nosso time apresentar\u00e1 todas as orienta\u00e7\u00f5es necess\u00e1rias.<br \/><br \/>Depois de se inscrever, acompanhe seus canais de contato. Nosso time poder\u00e1 enviar orienta\u00e7\u00f5es por e-mail, telefone ou WhatsApp.<\/p><p><\/p><div>Por que dar o pr\u00f3ximo passo com a Concentrix?<\/div><p>Aqui, suas habilidades podem se transformar em novas experi\u00eancias, aprendizados e possibilidades para sua carreira.<br \/><br \/>Voc\u00ea poder\u00e1 fazer parte de um ambiente que conecta pessoas e tecnologia, colaborar com diferentes times e contribuir para experi\u00eancias que fazem a diferen\u00e7a no dia a dia dos clientes.<br \/><br \/><b>Se voc\u00ea quer aprender, evoluir e construir uma carreira com impacto, queremos conhecer voc\u00ea.<\/b><br \/><br \/><b>Cadastre-se agora em nosso Banco de Talentos e venha construir sua jornada como game-changer com a Concentrix Brasil.<\/b><\/p><p><\/p><div>Seu talento transforma experi\u00eancias e cria novas possibilidades.<\/div><div>O real come\u00e7a aqui.<\/div><p><\/p>\",\"ats_external_id\":\"R1752360\",\"location\":\"Ponta Grossa, Paran\u00e1\",\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":\"\",\"salary_currency\":null,\"updated_at\":\"2026-10-16T20:59:07.442-03:00\",\"created_at\":\"2026-08-03T14:27:17.781-03:00\",\"latitude\":\"-25.0993784\",\"longitude\":\"-50.1582927\",\"landing_page_url\":\"https:\/\/concentrix-brazil.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMzE2?\",\"apply_url\":\"https:\/\/concentrix-brazil.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMzE2\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":\"permanent\",\"locale\":\"pt\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"language\":[],\"location\":{\"city\":\"Ponta Grossa\",\"state\":\"Paran\u00e1\",\"country\":{\"wid\":\"1a29bb1357b240ab99a2fa755cc87c0e\",\"iso2\":\"BR\",\"iso3\":\"BRA\",\"descriptor\":\"Brazil\",\"iso_numeric\":\"76\"},\"postal_code\":\"84010-350\",\"primary_location\":{\"id\":\"BR-PON-RUASE-01\",\"wid\":\"3b47e79668f91036f991633c558e0000\",\"descriptor\":\"BRA Ponta Grossa - 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3000\u20ac Welcome Bonus\",\"street\":null,\"address\":null,\"city\":\"Porto\",\"state\":\"Porto District\",\"postal_code\":null,\"region\":\"Porto\",\"country\":\"Portugal\",\"short_description\":\"Experience the power of a game-changing career!\",\"long_description\":\"<p>Are you looking for what&rsquo;s next? We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as a&nbsp;<strong>Junior O2C Specialist in Porto, Portugal (Hybrid Position)<\/strong>, you will ensure that performance goals are met across all operations. And that we fulfil client expectations related to operational excellence: high targets regarding quality, efficiency &amp; customer journey improvement.<\/p>\\n<p><strong>Career growth and personal development<\/strong><\/p>\\n<p>We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed. At Concentrix, there&rsquo;s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p><strong>What you will do in this role<\/strong><\/p>\\n<p>As a Junior O2C Specialist, you will:<\/p>\\n<ul>\\n<li>Process customer orders accurately and in a timely manner.<\/li>\\n<li>Generate invoices and credit notes ensuring compliance with company policies.<\/li>\\n<li>Perform daily cash application of customer payments.<\/li>\\n<li>Monitor AR aging reports and follow up with customers for overdue invoices.<\/li>\\n<li>Support resolution of simple customer queries and escalate complex disputes.<\/li>\\n<li>Assist in reconciliations, month-end &amp; quarter-end closing, and audit requirements.<\/li>\\n<li>Maintain updated customer master data in ERP.<\/li>\\n<\/ul>\\n<p><strong>Your qualifications<\/strong><\/p>\\n<p>Concentrix is a great match if you:<\/p>\\n<ul>\\n<li>Are fluent in French (written and spoken at C2 level) And proficiency in English (written and spoken at C1 level)<\/li>\\n<li>Have 2&ndash;5 years of experience in Accounts Receivable \/ O2C \/ Finance Operations.<\/li>\\n<li>Have knowledge of accounting and finance principles.<\/li>\\n<li>Have good analytical skills and knowledge of MS Excel (v-lookups, pivot tables preferred).<\/li>\\n<li>Are familiar with ERP systems (SAP\/Oracle\/NetSuite) is a plus.<\/li>\\n<li>Have excellent communication and interpersonal skills.<\/li>\\n<\/ul>\\n<p>If you feel you don&rsquo;t check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it&rsquo;s this or another role.<\/p>\\n<p><strong>What&rsquo;s in it for you<\/strong><\/p>\\n<p>In this role, we offer benefits that help you support your unique lifestyle:<\/p>\\n<ul>\\n<li>Competitive salary (base and additional bonuses)<\/li>\\n<li>3000&euro; Welcome Bonus<\/li>\\n<li>Permanent Contract<\/li>\\n<li>Mon-Fri: 9AM-6PM<\/li>\\n<li>Health insurance since day 1<\/li>\\n<li>Relocation assistance included<\/li>\\n<li>Join a start-up project<\/li>\\n<li>Hybrid Position in Porto, Portugal<\/li>\\n<li>Bring-a-friend (referral) bonus opportunities<\/li>\\n<li>Full paid training on the company and the project you'll be working on<\/li>\\n<li>Career development programs<\/li>\\n<\/ul>\\n<p><strong>Experience the best version of you!<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p><strong>Concentrix is an equal-opportunity employer<\/strong><\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em><\/p>\\n<p><strong>Eligibility to work<\/strong><\/p>\\n<p>In accordance with Portugal&rsquo;s law, only applicants who are legally authorized to work in Portugal will be considered for this position.<\/p>\\n<p>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\",\"ats_external_id\":\"PT-1409\",\"location\":\"Porto, Porto\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-19T00:59:03.667+01:00\",\"created_at\":\"2026-08-03T14:25:42.763+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNDA5?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNDA5\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"1\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"3\",\"auto_call\":\"0\",\"on_erp_listing\":\"0\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"5\",\"campaign_id\":\"1315\",\"campaign_title\":\"R1752352  - Superbet - S\u00e3o Paulo\",\"campaign_type\":\"job_application\",\"job_title\":\"Especialista de Suporte | Atendimento ao Cliente | S\u00e3o Paulo\/SP - Presencial\",\"street\":\"BRA SAO PAULO Rua Tagipuru 906  Barra Funda\",\"address\":\"BRA SAO PAULO Rua Tagipuru 906  Barra Funda\",\"city\":\"Sao Paulo\",\"state\":\"S\u00e3o Paulo\",\"postal_code\":\"01156\",\"region\":\"S\u00e3o Paulo\",\"country\":\"Brazil\",\"short_description\":\"Especialista de Suporte | Atendimento ao Cliente | S\u00e3o Paulo\/SP - Presencial\\nSuperbet\",\"long_description\":\"<p>Transforme d\u00favidas em experi\u00eancias simples, \u00e1geis e positivas<\/p><p>Oportunidade presencial em S\u00e3o Paulo\/SP para quem quer atuar com suporte por chat, relacionamento e experi\u00eancia do cliente.<\/p><div>Sua jornada como game-changer come\u00e7a aqui<\/div><p>Voc\u00ea gosta de ajudar pessoas, resolver d\u00favidas e construir experi\u00eancias positivas no atendimento ao cliente? Ent\u00e3o essa oportunidade pode ser para voc\u00ea.<br \/><br \/>Na <b>Concentrix<\/b>, grandes experi\u00eancias come\u00e7am com pessoas. Cada intera\u00e7\u00e3o \u00e9 uma oportunidade de ouvir, compreender necessidades e apoiar clientes com clareza, empatia e agilidade.<br \/><br \/>Nesta oportunidade, voc\u00ea atuar\u00e1 com <b>suporte e relacionamento com clientes<\/b>, prestando assist\u00eancia principalmente por chat e registrando as informa\u00e7\u00f5es em sistema com precis\u00e3o e aten\u00e7\u00e3o aos detalhes.<br \/><br \/>Mais do que responder d\u00favidas, voc\u00ea vai compreender solicita\u00e7\u00f5es, orientar solu\u00e7\u00f5es e contribuir para uma experi\u00eancia mais simples, eficiente e humanizada.<br \/><br \/>Voc\u00ea far\u00e1 parte de um time colaborativo e poder\u00e1 desenvolver novas habilidades enquanto constr\u00f3i sua jornada como <b>game-changer<\/b>.<\/p><p><\/p><div>Conhe\u00e7a a oportunidade<\/div><div>Especialista de Suporte | Atendimento ao Cliente | S\u00e3o Paulo\/SP - Presencial<\/div><p><b>No seu dia a dia, voc\u00ea ir\u00e1:<\/b><br \/><br \/>\u2022 Prestar suporte aos clientes com foco em relacionamento, resolu\u00e7\u00e3o e experi\u00eancia positiva.<br \/>\u2022 Atender principalmente por chat, utilizando uma comunica\u00e7\u00e3o escrita clara, cordial e \u00e1gil.<br \/>\u2022 Compreender d\u00favidas, necessidades e solicita\u00e7\u00f5es para orientar a melhor solu\u00e7\u00e3o poss\u00edvel.<br \/>\u2022 Registrar informa\u00e7\u00f5es e intera\u00e7\u00f5es em sistema com precis\u00e3o e aten\u00e7\u00e3o aos detalhes.<br \/>\u2022 Acompanhar tratativas quando necess\u00e1rio, mantendo a organiza\u00e7\u00e3o e a qualidade do atendimento.<br \/>\u2022 Utilizar sistemas e ferramentas digitais simultaneamente durante o atendimento.<br \/>\u2022 Trabalhar em parceria com o time para garantir excel\u00eancia, produtividade e melhoria cont\u00ednua.<br \/>\u2022 Contribuir para uma experi\u00eancia simples, eficiente e humanizada em cada contato.<br \/>\u2022 Agir com responsabilidade e seguir os procedimentos, as pol\u00edticas e os requisitos aplic\u00e1veis \u00e0 opera\u00e7\u00e3o.<\/p><p><\/p><div>REMUNERA\u00c7\u00c3O MENSAL<\/div><div>Potencial de at\u00e9 R$ 3.200,00<\/div><div>Valor considerando o sal\u00e1rio fixo de R$ 2.200,00 e remunera\u00e7\u00e3o vari\u00e1vel de at\u00e9 R$ 1.000,00 dispon\u00edvel desde o primeiro m\u00eas, conforme indicadores e regras da opera\u00e7\u00e3o.<\/div><p><\/p><div>Remunera\u00e7\u00e3o e jornada<\/div><p><b>Sal\u00e1rio fixo:<\/b> R$ 2.200,00<br \/><b>Remunera\u00e7\u00e3o vari\u00e1vel:<\/b> at\u00e9 R$ 1.000,00 por m\u00eas, dispon\u00edvel desde o primeiro m\u00eas e condicionada aos indicadores e \u00e0s regras da opera\u00e7\u00e3o<br \/><b>Crit\u00e9rios da remunera\u00e7\u00e3o vari\u00e1vel:<\/b> indicadores e regras definidos pela opera\u00e7\u00e3o, informados durante o processo seletivo e a integra\u00e7\u00e3o<br \/><b>Escala:<\/b> 5x2 c\u00edclica, com atua\u00e7\u00e3o aos finais de semana<br \/><b>Folgas:<\/b> definidas conforme o ciclo da opera\u00e7\u00e3o<br \/><b>Hor\u00e1rio da opera\u00e7\u00e3o:<\/b> funcionamento 24 horas, com turno definido conforme a necessidade da opera\u00e7\u00e3o<br \/><b>Carga hor\u00e1ria di\u00e1ria:<\/b> 8h12<br \/><b>Modelo de trabalho:<\/b> presencial<br \/><b>Local:<\/b> Concentrix BF4, Rua Tagipuru, 906, Barra Funda, S\u00e3o Paulo\/SP<br \/><b>Importante:<\/b> os dias de trabalho, as folgas e o hor\u00e1rio ser\u00e3o confirmados durante o processo seletivo conforme o ciclo e a necessidade da opera\u00e7\u00e3o.<\/p><p><\/p><div>Benef\u00edcios para apoiar sua jornada<\/div><div>Na Concentrix, queremos que voc\u00ea tenha suporte para cuidar do seu bem-estar, continuar aprendendo e construir novas possibilidades para sua carreira.<\/div><p><b>Mais flexibilidade para sua rotina<\/b><br \/>\u2022 VA\/VR flex\u00edvel, em cart\u00e3o de ampla aceita\u00e7\u00e3o<br \/><br \/><b>Cuidado com voc\u00ea e sua fam\u00edlia<\/b><br \/>\u2022 Assist\u00eancia m\u00e9dica e odontol\u00f3gica<br \/>\u2022 Seguro de vida<br \/>\u2022 Aux\u00edlio creche\/bab\u00e1 para crian\u00e7as de at\u00e9 4 anos, conforme os crit\u00e9rios de elegibilidade<br \/>\u2022 Wellhub, com acesso a academias, est\u00fadios e servi\u00e7os integrados voltados ao bem-estar<br \/><br \/><b>Aprendizado e novas possibilidades<\/b><br \/>\u2022 Descontos e parcerias com faculdades e cursos de idiomas<br \/>\u2022 Oportunidades para desenvolver novas habilidades no dia a dia<br \/>\u2022 Plano de carreira com possibilidade de candidatura a posi\u00e7\u00f5es internas a partir de 3 meses, conforme performance, requisitos da oportunidade e disponibilidade de vagas<br \/><br \/><b>Um ambiente pensado para boas experi\u00eancias<\/b><br \/>\u2022 Espa\u00e7os modernos e acolhedores<br \/>\u2022 \u00c1reas de descompress\u00e3o com salas de jogos e TV<br \/>\u2022 Ambiente colaborativo, com troca de experi\u00eancias e trabalho em equipe<\/p><p><\/p><div>O que buscamos em voc\u00ea<\/div><p>\u2022 Ensino m\u00e9dio completo<br \/>\u2022 18 anos ou mais<br \/>\u2022 Boa comunica\u00e7\u00e3o escrita e foco no relacionamento com clientes<br \/>\u2022 Empatia, aten\u00e7\u00e3o aos detalhes e foco em solu\u00e7\u00e3o<br \/>\u2022 Boa digita\u00e7\u00e3o e facilidade para utilizar sistemas simult\u00e2neos<br \/>\u2022 Organiza\u00e7\u00e3o para registrar informa\u00e7\u00f5es com precis\u00e3o<br \/>\u2022 Perfil colaborativo, resolutivo e focado na experi\u00eancia do cliente<br \/>\u2022 Familiaridade com tecnologia e disposi\u00e7\u00e3o para aprender novos processos<br \/>\u2022 Experi\u00eancia com atendimento ao cliente, suporte por chat ou relacionamento ser\u00e1 considerada um diferencial<br \/>\u2022 Disponibilidade para trabalhar em escala 5x2 c\u00edclica, incluindo finais de semana, e em turnos definidos conforme a opera\u00e7\u00e3o<\/p><p><\/p><div>Como funciona o processo seletivo?<\/div><p>Nosso processo seletivo \u00e9 simples e pensado para conhecer melhor o seu perfil:<br \/><br \/><b>Inscri\u00e7\u00e3o \u2192 Provas e testes obrigat\u00f3rios \u2192 Entrevista \u2192 Fase final<\/b><br \/><br \/>As avalia\u00e7\u00f5es s\u00e3o essenciais para continuar no processo seletivo. Reserve um momento tranquilo para realiz\u00e1-las com aten\u00e7\u00e3o e siga todas as orienta\u00e7\u00f5es apresentadas.<br \/><br \/>Durante o processo, poderemos conhecer melhor sua comunica\u00e7\u00e3o escrita, sua capacidade de resolu\u00e7\u00e3o e sua ader\u00eancia \u00e0 oportunidade.<br \/><br \/>Depois de se inscrever, acompanhe seus canais de contato. Nosso time poder\u00e1 enviar orienta\u00e7\u00f5es por e-mail, telefone ou WhatsApp.<\/p><p><\/p><div>Diversidade que transforma experi\u00eancias<\/div><p>Na Concentrix, acreditamos que diferentes hist\u00f3rias, habilidades e perspectivas ajudam a criar experi\u00eancias ainda melhores.<br \/><br \/>Esta oportunidade tamb\u00e9m est\u00e1 aberta para Pessoas com Defici\u00eancia. Queremos construir um ambiente acolhedor, diverso e colaborativo, onde cada pessoa possa contribuir com seu potencial.<br \/><br \/>Se precisar de algum recurso de acessibilidade para participar do processo seletivo, informe essa necessidade ao nosso time durante o contato.<br \/><br \/><b>Queremos proporcionar uma experi\u00eancia de sele\u00e7\u00e3o respeitosa, acolhedora e acess\u00edvel.<\/b><\/p><p><\/p><div>Por que dar o pr\u00f3ximo passo com a Concentrix?<\/div><p>Aqui, sua capacidade de apoiar clientes pode se transformar em novas habilidades, experi\u00eancias e possibilidades para sua carreira.<br \/><br \/>Voc\u00ea poder\u00e1 ampliar sua experi\u00eancia com suporte por chat, relacionamento e resolu\u00e7\u00e3o, atuando em um ambiente din\u00e2mico que exige organiza\u00e7\u00e3o, responsabilidade e aten\u00e7\u00e3o aos detalhes.<br \/><br \/>Cada contato ser\u00e1 uma oportunidade de fortalecer sua comunica\u00e7\u00e3o escrita, sua agilidade e sua capacidade de construir solu\u00e7\u00f5es em colabora\u00e7\u00e3o com o time.<br \/><br \/><b>Se voc\u00ea quer aprender, evoluir e construir uma carreira com impacto, queremos conhecer voc\u00ea.<\/b><br \/><br \/><b>Candidate-se agora e venha construir sua jornada como game-changer com a Concentrix Brasil.<\/b><\/p><p><\/p><div>Apoie clientes. Crie solu\u00e7\u00f5es. Impulsione sua carreira.<\/div><div>O real come\u00e7a aqui.<\/div><p><\/p>\",\"ats_external_id\":\"R1752352\",\"location\":\"Sao Paulo, S\u00e3o Paulo\",\"job_type\":\"full_time\",\"salary\":\"2200\",\"salary_type\":\"monthly\",\"salary_currency\":\"BRL\",\"updated_at\":\"2026-10-20T20:59:06.909-03:00\",\"created_at\":\"2026-08-03T14:16:25.553-03:00\",\"latitude\":\"-23.5557714\",\"longitude\":\"-46.6395571\",\"landing_page_url\":\"https:\/\/concentrix-brazil.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMzE1?\",\"apply_url\":\"https:\/\/concentrix-brazil.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMzE1\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":\"permanent\",\"locale\":\"pt\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"language\":[],\"location\":{\"city\":\"Sao Paulo\",\"state\":\"S\u00e3o Paulo\",\"country\":{\"wid\":\"1a29bb1357b240ab99a2fa755cc87c0e\",\"iso2\":\"BR\",\"iso3\":\"BRA\",\"descriptor\":\"Brazil\",\"iso_numeric\":\"76\"},\"postal_code\":\"01156\",\"primary_location\":{\"id\":\"BR-SAO-TAGIP-01\",\"wid\":\"129ccf8cfbba01471cd475bf980f0a3a\",\"descriptor\":\"BRA SAO PAULO Rua Tagipuru 906  Barra Funda\"}},\"languages\":null,\"recruiter\":{\"email\":{\"wid\":\"b8fd5a713f8b103ddec1375ec3250003\",\"address\":\"danilo.goncalves2@concentrix.com\"},\"last_name\":\"Goncalves\",\"first_name\":\"Danilo\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"},{\"id\":\"CF B2B Sales\",\"wid\":\"97ce316084a210142296b42c74b40000\",\"descriptor\":\"B2B Sales\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC0558\",\"wid\":\"f9af6d72609801b30a1ec6a34f0670dd\",\"descriptor\":\"Advisor I, Blended Support\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-383965\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/BRA-SAO-PAULO-Rua-Tagipuru-906--Barra-Funda\/Especialista-de-Suporte---Atendimento-ao-Cliente---So-Paulo-SP---Presencial_R1752352\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/BRA-SAO-PAULO-Rua-Tagipuru-906--Barra-Funda\/Especialista-de-Suporte---Atendimento-ao-Cliente---So-Paulo-SP---Presencial_R1752352\/apply\",\"job_requisition_id\":\"R1752352\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"wid\":\"2ea68d001d9f015da8566155c81439f8\",\"address\":\"gustavo.freire5@concentrix.com\"},\"last_name\":\"Silva\",\"first_name\":\"Gustavo\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1752352\",\"wid\":\"7b48c393eb741020f8231c0937510000\",\"descriptor\":\"R1752352 Especialista de Suporte | Atendimento ao Cliente | S\u00e3o Paulo\/SP - Presencial (Evergreen) (Open)\"},\"recruiter_group\":[{\"email\":{\"wid\":\"b8fd5a713f8b103ddec1375ec3250003\",\"address\":\"danilo.goncalves2@concentrix.com\"},\"last_name\":\"Goncalves\",\"first_name\":\"Danilo\"}],\"requisition_type\":null,\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-brazil\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"1\",\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":\"0\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"6\",\"campaign_id\":\"1314\",\"campaign_title\":\"R1752350 - Smiles Barueri\",\"campaign_type\":\"job_application\",\"job_title\":\"Agente de Atendimento L1 | Vendas Consultivas | Barueri\/SP - Presencial\",\"street\":\"BRA Barueri - Condom\u00ednio Centro Empresarial Araguaia Corporate\",\"address\":\"BRA Barueri - Condom\u00ednio Centro Empresarial Araguaia Corporate\",\"city\":\"Barueri\",\"state\":\"S\u00e3o Paulo\",\"postal_code\":\"1000\",\"region\":\"S\u00e3o Paulo\",\"country\":\"Brazil\",\"short_description\":\"The Advisor I, Sales position interfaces with customers via inbound calls, outbound calls, or through the Internet for the purpose of selling basic products and services. This position is responsible for processing customer orders and sales, providing\/receiving information, selling client products\/service, as well as providing basic customer service support.\",\"long_description\":\"<p>Transforme conversas em oportunidades que geram valor<\/p><p>Oportunidade presencial em Barueri\/SP para quem quer desenvolver habilidades em atendimento ativo, vendas consultivas e relacionamento com clientes.<\/p><div>Sua jornada como game-changer come\u00e7a aqui<\/div><p>Voc\u00ea \u00e9 uma pessoa comunicativa, gosta de conversar com clientes e quer desenvolver suas habilidades em atendimento e vendas? Ent\u00e3o essa oportunidade pode ser para voc\u00ea.<br \/><br \/>Na <b>Concentrix<\/b>, grandes experi\u00eancias come\u00e7am com pessoas. Cada conversa \u00e9 uma oportunidade de ouvir, compreender necessidades e construir alternativas com respeito, clareza e foco em solu\u00e7\u00e3o.<br \/><br \/>Atuando de forma <b>ativa e consultiva<\/b>, voc\u00ea poder\u00e1 entrar em contato com uma carteira de clientes para apresentar um clube ou programa de benef\u00edcios, compreender necessidades e explicar as condi\u00e7\u00f5es dispon\u00edveis com clareza.<br \/><br \/>Mais do que vender, voc\u00ea vai desenvolver sua comunica\u00e7\u00e3o, fortalecer sua capacidade de argumenta\u00e7\u00e3o e fazer parte de um time que transforma conversas em oportunidades todos os dias.<br \/><br \/>Aqui, seu talento pode impulsionar sua jornada para se tornar um <b>game-changer<\/b>.<\/p><p><\/p><div>Conhe\u00e7a a oportunidade<\/div><div>Agente de Atendimento L1 | Vendas Consultivas | Barueri\/SP - Presencial<\/div><p><b>No seu dia a dia, voc\u00ea ir\u00e1:<\/b><br \/><br \/>\u2022 Entrar em contato com clientes para apresentar uma solu\u00e7\u00e3o de clube ou programa de benef\u00edcios.<br \/>\u2022 Realizar atendimento ativo por voz com comunica\u00e7\u00e3o clara, empatia e foco em convers\u00e3o.<br \/>\u2022 Compreender o perfil e as necessidades de cada cliente para conduzir a conversa de forma consultiva.<br \/>\u2022 Apresentar informa\u00e7\u00f5es sobre a solu\u00e7\u00e3o, seus benef\u00edcios e as condi\u00e7\u00f5es dispon\u00edveis de forma transparente.<br \/>\u2022 Registrar informa\u00e7\u00f5es em sistema com precis\u00e3o e aten\u00e7\u00e3o aos detalhes.<br \/>\u2022 Registrar corretamente os dados, as intera\u00e7\u00f5es e o resultado de cada contato em sistema.<br \/>\u2022 Utilizar diferentes sistemas, ferramentas digitais e recursos de atendimento simultaneamente.<br \/>\u2022 Trabalhar em parceria com o time para garantir qualidade, resultados e melhoria cont\u00ednua.<br \/>\u2022 Desenvolver suas habilidades de comunica\u00e7\u00e3o, negocia\u00e7\u00e3o e relacionamento com clientes.<\/p><p><\/p><div>REMUNERA\u00c7\u00c3O MENSAL<\/div><div>Potencial de at\u00e9 R$ 2.221,00<\/div><div>Valor de refer\u00eancia considerando o sal\u00e1rio fixo de R$ 1.621,00 e comiss\u00e3o de aproximadamente R$ 600,00. A comiss\u00e3o varia por venda e depende da performance e das regras da opera\u00e7\u00e3o.<\/div><p><\/p><div>Remunera\u00e7\u00e3o e jornada<\/div><p><b>Sal\u00e1rio fixo:<\/b> R$ 1.621,00<br \/><b>Comiss\u00e3o por venda:<\/b> valores entre R$ 1,00 e R$ 32,80 por venda, conforme o produto, a performance e as regras da opera\u00e7\u00e3o<br \/><b>Refer\u00eancia de comiss\u00e3o:<\/b> aproximadamente R$ 600,00 entre os maiores resultados atuais informados pela opera\u00e7\u00e3o, sem garantia de pagamento m\u00ednimo ou m\u00e1ximo<br \/><b>Escala:<\/b> 5x2, de segunda a sexta-feira, com folgas fixas aos finais de semana<br \/><b>Hor\u00e1rio:<\/b> das 9h00 \u00e0s 17h12<br \/><b>Carga hor\u00e1ria informada:<\/b> 8h12 de perman\u00eancia di\u00e1ria, com jornada efetiva e intervalos conforme contrato e regras da opera\u00e7\u00e3o<br \/><b>Modelo de trabalho:<\/b> presencial<br \/><b>Modelo de trabalho:<\/b> 100% presencial<br \/><b>Local:<\/b> Alameda Araguaia, 2104, Alphaville Industrial, Barueri\/SP<\/p><p><\/p><div>Benef\u00edcios para apoiar sua jornada<\/div><div>Na Concentrix, queremos que voc\u00ea tenha suporte para cuidar do seu bem-estar, apoiar sua fam\u00edlia, continuar aprendendo e construir novas possibilidades para sua carreira.<\/div><p><b>Mais flexibilidade para sua rotina<\/b><br \/>\u2022 VA\/VR flex\u00edvel, em cart\u00e3o de ampla aceita\u00e7\u00e3o<br \/><br \/><b>Cuidado com voc\u00ea e sua fam\u00edlia<\/b><br \/>\u2022 Assist\u00eancia m\u00e9dica e odontol\u00f3gica<br \/>\u2022 Seguro de vida<br \/><b>Aprendizado e novas possibilidades<\/b><br \/>\u2022 Parcerias com descontos exclusivos<br \/>\u2022 Oportunidades para desenvolver habilidades em vendas consultivas, comunica\u00e7\u00e3o, negocia\u00e7\u00e3o e relacionamento com clientes<br \/>\u2022 Desenvolvimento profissional em um ambiente din\u00e2mico e orientado a resultados<br \/>\u2022 Plano de carreira com possibilidade de candidatura a posi\u00e7\u00f5es internas a partir de 3 meses, conforme performance, requisitos da oportunidade e disponibilidade de vagas<br \/><br \/><b>Um ambiente pensado para boas experi\u00eancias<\/b><br \/>\u2022 Espa\u00e7os modernos e acolhedores<br \/>\u2022 \u00c1reas de descompress\u00e3o com salas de jogos e TV<br \/>\u2022 Ambiente colaborativo, com troca de experi\u00eancias e trabalho em equipe<\/p><p><\/p><div>O que buscamos em voc\u00ea<\/div><p>\u2022 Ensino m\u00e9dio completo<br \/>\u2022 18 anos ou mais<br \/>\u2022 Escuta ativa, empatia e habilidade para conduzir conversas com clareza<br \/>\u2022 Perfil consultivo, persuasivo e focado em resultados<br \/>\u2022 Interesse em atuar com atendimento ativo e vendas por voz<br \/>\u2022 Organiza\u00e7\u00e3o para registrar informa\u00e7\u00f5es e acompanhar resultados com precis\u00e3o<br \/>\u2022 Boa digita\u00e7\u00e3o e facilidade para utilizar sistemas simult\u00e2neos<br \/>\u2022 Familiaridade com tecnologia e disposi\u00e7\u00e3o para aprender novos processos<br \/>\u2022 Disponibilidade para trabalhar em um dos hor\u00e1rios informados<br \/>\u2022 Disponibilidade para trabalhar presencialmente na Barra Funda, em S\u00e3o Paulo<br \/>\u2022 Experi\u00eancia com atendimento, vendas, reten\u00e7\u00e3o, negocia\u00e7\u00e3o ou relacionamento com clientes ser\u00e1 considerada um diferencial<\/p><p><\/p><div>Como funciona o processo seletivo?<\/div><p>Nosso processo seletivo \u00e9 simples e pensado para conhecer melhor o seu perfil:<br \/><br \/><b>Inscri\u00e7\u00e3o \u2192 Provas e testes obrigat\u00f3rios \u2192 Entrevista \u2192 Fase final<\/b><br \/><br \/>As avalia\u00e7\u00f5es s\u00e3o essenciais para continuar no processo seletivo. Reserve um momento tranquilo para realiz\u00e1-las com aten\u00e7\u00e3o e siga todas as orienta\u00e7\u00f5es apresentadas.<br \/><br \/>Durante o processo, poderemos conhecer melhor sua comunica\u00e7\u00e3o, sua capacidade de negocia\u00e7\u00e3o e sua ader\u00eancia \u00e0 oportunidade.<br \/><br \/>Depois de se inscrever, acompanhe seus canais de contato. Nosso time poder\u00e1 enviar orienta\u00e7\u00f5es por e-mail, telefone ou WhatsApp.<\/p><p><\/p><div>Diversidade que transforma experi\u00eancias<\/div><p>Na Concentrix, acreditamos que diferentes hist\u00f3rias, habilidades e perspectivas ajudam a criar experi\u00eancias ainda melhores.<br \/><br \/>Esta oportunidade tamb\u00e9m est\u00e1 aberta para pessoas com defici\u00eancia. Queremos construir um ambiente acolhedor, diverso e colaborativo, onde cada pessoa possa contribuir com seu potencial.<br \/><br \/>Se precisar de algum recurso de acessibilidade para participar do processo seletivo, informe essa necessidade ao nosso time durante o contato.<br \/><br \/><b>Queremos proporcionar uma experi\u00eancia de sele\u00e7\u00e3o respeitosa, acolhedora e acess\u00edvel.<\/b><\/p><p><\/p><div>Por que dar o pr\u00f3ximo passo com a Concentrix?<\/div><p>Aqui, sua comunica\u00e7\u00e3o pode se transformar em novas habilidades, resultados e possibilidades para sua carreira.<br \/><br \/>Voc\u00ea poder\u00e1 desenvolver sua capacidade de argumenta\u00e7\u00e3o, ampliar sua experi\u00eancia com vendas consultivas e atuar em um ambiente que conecta pessoas, tecnologia e oportunidades.<br \/><br \/>Cada contato ser\u00e1 uma oportunidade de compreender necessidades, apresentar benef\u00edcios com clareza e fortalecer sua experi\u00eancia profissional em vendas e relacionamento com clientes.<br \/><br \/><b>Se voc\u00ea quer aprender, evoluir e construir uma carreira com impacto, queremos conhecer voc\u00ea.<\/b><br \/><br \/><b>Candidate-se agora e venha construir sua jornada como game-changer com a Concentrix Brasil.<\/b><\/p><p><\/p><div>Conecte pessoas. Crie oportunidades. Impulsione sua carreira.<\/div><div>O real come\u00e7a aqui.<\/div><p><\/p>\",\"ats_external_id\":\"R1752350\",\"location\":\"Barueri, S\u00e3o Paulo\",\"job_type\":\"full_time\",\"salary\":\"1621\",\"salary_type\":\"monthly\",\"salary_currency\":\"BRL\",\"updated_at\":\"2026-10-19T20:59:08.255-03:00\",\"created_at\":\"2026-08-03T14:08:42.490-03:00\",\"latitude\":\"-23.5035117\",\"longitude\":\"-46.8785468\",\"landing_page_url\":\"https:\/\/concentrix-brazil.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMzE0?\",\"apply_url\":\"https:\/\/concentrix-brazil.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMzE0\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":\"aviation\",\"contract_type\":\"permanent\",\"locale\":\"pt\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"language\":[],\"location\":{\"city\":\"Barueri\",\"state\":\"S\u00e3o Paulo\",\"country\":{\"wid\":\"1a29bb1357b240ab99a2fa755cc87c0e\",\"iso2\":\"BR\",\"iso3\":\"BRA\",\"descriptor\":\"Brazil\",\"iso_numeric\":\"76\"},\"postal_code\":\"1000\",\"primary_location\":{\"id\":\"BR-BAR-ARAGU-01\",\"wid\":\"60ee49090703101b50781ce0aaf00000\",\"descriptor\":\"BRA Barueri - Condom\u00ednio Centro Empresarial Araguaia Corporate\"}},\"languages\":null,\"recruiter\":{\"email\":{\"wid\":\"b8fd5a713f8b103ddec1375ec3250003\",\"address\":\"danilo.goncalves2@concentrix.com\"},\"last_name\":\"Goncalves\",\"first_name\":\"Danilo\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"},{\"id\":\"CF B2B Sales\",\"wid\":\"97ce316084a210142296b42c74b40000\",\"descriptor\":\"B2B Sales\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC0610\",\"wid\":\"f9af6d726098012df3d36dfc4f068be2\",\"descriptor\":\"Advisor I, Sales\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-383967\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/BRA-Barueri---Condomnio-Centro-Empresarial-Araguaia-Corporate\/Agente-de-Atendimento-L1---Vendas-Consultivas---Barueri-SP---Presencial_R1752350\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/BRA-Barueri---Condomnio-Centro-Empresarial-Araguaia-Corporate\/Agente-de-Atendimento-L1---Vendas-Consultivas---Barueri-SP---Presencial_R1752350\/apply\",\"job_requisition_id\":\"R1752350\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"wid\":\"2ea68d001d9f015da8566155c81439f8\",\"address\":\"gustavo.freire5@concentrix.com\"},\"last_name\":\"Silva\",\"first_name\":\"Gustavo\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1752350\",\"wid\":\"6fd6e8c183491020f7b989a1fb6f0000\",\"descriptor\":\"R1752350 Agente de Atendimento L1 | Vendas Consultivas | Barueri\/SP - Presencial (Evergreen) (Open)\"},\"recruiter_group\":[{\"email\":{\"wid\":\"b8fd5a713f8b103ddec1375ec3250003\",\"address\":\"danilo.goncalves2@concentrix.com\"},\"last_name\":\"Goncalves\",\"first_name\":\"Danilo\"}],\"requisition_type\":null,\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-brazil\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"1\",\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":\"0\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"7\",\"campaign_id\":\"1313\",\"campaign_title\":\"R1752347 - 5Andar - SP\",\"campaign_type\":\"job_application\",\"job_title\":\"Agente de Atendimento | BKO e Suporte ao Cliente | S\u00e3o Paulo\/SP - Presencial\",\"street\":\"BRA Sao Paulo - AV. CRUZEIRO DO SUL 2350\",\"address\":\"BRA Sao Paulo - AV. CRUZEIRO DO SUL 2350\",\"city\":\"Sao Paulo\",\"state\":\"S\u00e3o Paulo\",\"postal_code\":\"02030-000\",\"region\":\"S\u00e3o Paulo\",\"country\":\"Brazil\",\"short_description\":\"The Advisor I, Blended Support position interfaces with customers via inbound calls\/chats\/emails, outbound calls\/chats\/emails, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<p>Transforme casos complexos em solu\u00e7\u00f5es que fazem a diferen\u00e7a<\/p><p>Oportunidade presencial em S\u00e3o Paulo\/SP para quem quer atuar com atendimento especializado, backoffice, an\u00e1lise de casos e resolu\u00e7\u00e3o de demandas complexas.<\/p><div>Sua jornada como game-changer come\u00e7a aqui<\/div><p>Voc\u00ea gosta de resolver problemas, analisar informa\u00e7\u00f5es e apoiar clientes em situa\u00e7\u00f5es que exigem cuidado, organiza\u00e7\u00e3o e aten\u00e7\u00e3o aos detalhes? Ent\u00e3o essa oportunidade pode ser para voc\u00ea.<br \/><br \/>Na<span>\u00a0<\/span><b>Concentrix<\/b>, grandes experi\u00eancias come\u00e7am com pessoas. Cada intera\u00e7\u00e3o \u00e9 uma oportunidade de compreender o cen\u00e1rio do cliente, organizar informa\u00e7\u00f5es e construir solu\u00e7\u00f5es com clareza, responsabilidade e foco em resolu\u00e7\u00e3o.<br \/><br \/>Nesta oportunidade, voc\u00ea poder\u00e1 atuar em frentes de<span>\u00a0<\/span><b>BackOffice, suporte ao cliente, media\u00e7\u00e3o, an\u00e1lise de casos e acompanhamento de tratativas<\/b>, apoiando clientes em diferentes canais e momentos da jornada.<br \/><br \/>Mais do que responder solicita\u00e7\u00f5es, voc\u00ea vai analisar contextos, acompanhar casos e contribuir para que situa\u00e7\u00f5es complexas sejam conduzidas de forma organizada e resolutiva.<br \/><br \/>Voc\u00ea far\u00e1 parte de um time colaborativo e poder\u00e1 desenvolver novas habilidades enquanto constr\u00f3i sua jornada como<span>\u00a0<\/span><b>game-changer<\/b>.<\/p><p><\/p><div>Conhe\u00e7a a oportunidade<\/div><div>Agente de Atendimento | BackOffice e Suporte ao Cliente | S\u00e3o Paulo\/SP - Presencial<\/div><p><b>No seu dia a dia, voc\u00ea poder\u00e1:<\/b><br \/><br \/>\u2022 Atender e apoiar clientes com demandas que exigem an\u00e1lise, acompanhamento e resolu\u00e7\u00e3o.<br \/>\u2022 Conduzir casos cr\u00edticos ou situa\u00e7\u00f5es que j\u00e1 passaram por diferentes \u00e1reas e precisam de uma tratativa cuidadosa.<br \/>\u2022 Apoiar clientes com dificuldades relacionadas ao uso de produtos, servi\u00e7os, contratos ou processos.<br \/>\u2022 Mediar e intermediar solicita\u00e7\u00f5es, buscando uma solu\u00e7\u00e3o clara, organizada e eficiente.<br \/>\u2022 Atender por e-mail, chat e telefone, incluindo contatos ativos quando necess\u00e1rio.<br \/>\u2022 Validar informa\u00e7\u00f5es, documentos e registros para apoiar a conclus\u00e3o das tratativas.<br \/>\u2022 Registrar intera\u00e7\u00f5es em sistema com precis\u00e3o, garantindo hist\u00f3rico, organiza\u00e7\u00e3o e qualidade no acompanhamento.<br \/>\u2022 Trabalhar em parceria com o time para manter qualidade, produtividade e melhoria cont\u00ednua.<br \/>\u2022 Contribuir para uma experi\u00eancia respeitosa, clara e resolutiva em cada contato.<\/p><p><\/p><div>REMUNERA\u00c7\u00c3O MENSAL<\/div><div>Potencial de at\u00e9 R$ 3.184,00<\/div><div>Valor considerando o sal\u00e1rio fixo de R$ 2.084,00 e remunera\u00e7\u00e3o vari\u00e1vel de at\u00e9 R$ 1.100,00 ap\u00f3s 60 dias de admiss\u00e3o, conforme indicadores e regras da opera\u00e7\u00e3o.<\/div><p><\/p><div>Remunera\u00e7\u00e3o e jornada<\/div><p><b>Sal\u00e1rio fixo:<\/b><span>\u00a0<\/span>R$ 2.084,00<br \/><b>Remunera\u00e7\u00e3o vari\u00e1vel:<\/b><span>\u00a0<\/span>at\u00e9 R$ 1.100,00 por m\u00eas, dispon\u00edvel ap\u00f3s 60 dias de admiss\u00e3o e condicionada aos indicadores e \u00e0s regras da opera\u00e7\u00e3o<br \/><b>Indicadores considerados:<\/b><span>\u00a0<\/span>NPS, assiduidade e produtividade, conforme os crit\u00e9rios vigentes<br \/><b>Escala:<\/b><span>\u00a0<\/span>6x1, com defini\u00e7\u00e3o conforme o perfil da posi\u00e7\u00e3o e a necessidade da opera\u00e7\u00e3o<br \/><b>Hor\u00e1rios:<\/b><span>\u00a0<\/span>op\u00e7\u00f5es entre 8h00 e 20h40, incluindo turnos de manh\u00e3 ou tarde, conforme a necessidade da opera\u00e7\u00e3o<br \/><b>Carga hor\u00e1ria:<\/b><span>\u00a0<\/span>6h20 ou 8h20 por dia, conforme o perfil da posi\u00e7\u00e3o<br \/><b>Modelo de trabalho:<\/b><span>\u00a0<\/span>presencial<br \/><b>Local:<\/b><span>\u00a0<\/span>Rua Arquiteto Olavo Redig de Campos, Morumbi, S\u00e3o Paulo\/SP<br \/><b>Importante:<\/b><span>\u00a0<\/span>a escala, a jornada e o hor\u00e1rio ser\u00e3o confirmados durante o processo seletivo conforme a posi\u00e7\u00e3o dispon\u00edvel<\/p><p><\/p><div>Benef\u00edcios para apoiar sua jornada<\/div><div>Na Concentrix, queremos que voc\u00ea tenha suporte para cuidar do seu bem-estar, apoiar sua rotina e construir novas possibilidades para sua carreira.<\/div><p><b>Mais praticidade para sua rotina<\/b><br \/>\u2022 Vale-alimenta\u00e7\u00e3o ou vale-refei\u00e7\u00e3o<br \/>\u2022 Vale-transporte<br \/><br \/><b>Cuidado com voc\u00ea<\/b><br \/>\u2022 Assist\u00eancia m\u00e9dica<br \/>\u2022 Assist\u00eancia odontol\u00f3gica<br \/>\u2022 Seguro de vida<br \/>\u2022 Wellhub, anteriormente Gympass, conforme disponibilidade e crit\u00e9rios do benef\u00edcio<br \/><br \/><b>Aprendizado e novas possibilidades<\/b><br \/>\u2022 Parcerias com descontos exclusivos<br \/>\u2022 Oportunidades para desenvolver habilidades em an\u00e1lise, backoffice, suporte, media\u00e7\u00e3o e resolu\u00e7\u00e3o de casos<br \/>\u2022 Plano de carreira com possibilidade de candidatura a posi\u00e7\u00f5es internas, conforme performance, requisitos da oportunidade e disponibilidade de vagas<br \/><br \/><b>Um ambiente pensado para boas experi\u00eancias<\/b><br \/>\u2022 Trabalho colaborativo com suporte do time e acompanhamento da opera\u00e7\u00e3o<br \/>\u2022 Ambiente din\u00e2mico, com troca de experi\u00eancias e foco em qualidade<\/p><p><\/p><div>O que buscamos em voc\u00ea<\/div><p>\u2022 Ensino m\u00e9dio completo<br \/>\u2022 18 anos ou mais<br \/>\u2022 Boa comunica\u00e7\u00e3o oral e escrita<br \/>\u2022 Escuta ativa, empatia e foco em solu\u00e7\u00e3o<br \/>\u2022 Boa digita\u00e7\u00e3o e facilidade para utilizar sistemas simult\u00e2neos<br \/>\u2022 Organiza\u00e7\u00e3o para lidar com casos, registros e acompanhamentos<br \/>\u2022 Perfil anal\u00edtico, colaborativo e atento aos detalhes<br \/>\u2022 Familiaridade com tecnologia e disposi\u00e7\u00e3o para aprender novos processos<br \/>\u2022 Experi\u00eancia com atendimento ao cliente, backoffice, suporte, media\u00e7\u00e3o ou tratativas de casos ser\u00e1 considerada um diferencial<br \/>\u2022 Interesse em aprender novos processos e contribuir para a resolu\u00e7\u00e3o de demandas complexas<\/p><p><\/p><div>Como funciona o processo seletivo?<\/div><p>Nosso processo seletivo \u00e9 simples e pensado para conhecer melhor o seu perfil:<br \/><br \/><b>Inscri\u00e7\u00e3o \u2192 Provas e testes obrigat\u00f3rios \u2192 Entrevista \u2192 Fase final<\/b><br \/><br \/>As avalia\u00e7\u00f5es s\u00e3o essenciais para continuar no processo seletivo. Reserve um momento tranquilo para realiz\u00e1-las com aten\u00e7\u00e3o e siga todas as orienta\u00e7\u00f5es apresentadas.<br \/><br \/>Durante o processo, poderemos conhecer melhor sua comunica\u00e7\u00e3o, sua capacidade anal\u00edtica e sua ader\u00eancia \u00e0s posi\u00e7\u00f5es dispon\u00edveis.<br \/><br \/>Depois de se inscrever, acompanhe seus canais de contato. Nosso time poder\u00e1 enviar orienta\u00e7\u00f5es por e-mail, telefone ou WhatsApp.<\/p><p><\/p><div>Diversidade que transforma experi\u00eancias<\/div><p>Na Concentrix, acreditamos que diferentes hist\u00f3rias, habilidades e perspectivas ajudam a criar experi\u00eancias ainda melhores.<br \/><br \/>Esta oportunidade tamb\u00e9m est\u00e1 aberta para pessoas com defici\u00eancia. Queremos construir um ambiente acolhedor, diverso e colaborativo, onde cada pessoa possa contribuir com seu potencial.<br \/><br \/>Se precisar de algum recurso de acessibilidade para participar do processo seletivo, informe essa necessidade ao nosso time durante o contato.<br \/><br \/><b>Queremos proporcionar uma experi\u00eancia de sele\u00e7\u00e3o respeitosa, acolhedora e acess\u00edvel.<\/b><\/p><p><\/p><div>Por que dar o pr\u00f3ximo passo com a Concentrix?<\/div><p>Aqui, sua capacidade de analisar informa\u00e7\u00f5es e apoiar clientes pode se transformar em novas habilidades, experi\u00eancias e possibilidades para sua carreira.<br \/><br \/>Voc\u00ea poder\u00e1 ampliar sua experi\u00eancia com backoffice, media\u00e7\u00e3o, suporte e acompanhamento de casos, atuando em situa\u00e7\u00f5es que exigem organiza\u00e7\u00e3o, responsabilidade e aten\u00e7\u00e3o aos detalhes.<br \/><br \/>Cada caso ser\u00e1 uma oportunidade de fortalecer seu racioc\u00ednio anal\u00edtico, sua comunica\u00e7\u00e3o e sua capacidade de construir solu\u00e7\u00f5es em colabora\u00e7\u00e3o com diferentes \u00e1reas.<br \/><br \/><b>Se voc\u00ea quer aprender, evoluir e construir uma carreira com impacto, queremos conhecer voc\u00ea.<\/b><br \/><br \/><b>Candidate-se agora e venha construir sua jornada como game-changer com a Concentrix Brasil.<\/b><\/p><p><\/p><div>Analise casos. Crie solu\u00e7\u00f5es. Impulsione sua carreira.<\/div><div>O real come\u00e7a aqui.<\/div><p><\/p>\",\"ats_external_id\":\"R1752347\",\"location\":\"Sao Paulo, S\u00e3o Paulo\",\"job_type\":\"full_time\",\"salary\":\"2084\",\"salary_type\":\"monthly\",\"salary_currency\":\"BRL\",\"updated_at\":\"2026-10-20T20:59:06.896-03:00\",\"created_at\":\"2026-08-03T13:59:08.206-03:00\",\"latitude\":\"-23.5557714\",\"longitude\":\"-46.6395571\",\"landing_page_url\":\"https:\/\/concentrix-brazil.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMzEz?\",\"apply_url\":\"https:\/\/concentrix-brazil.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMzEz\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":\"real_estate\",\"contract_type\":\"permanent\",\"locale\":\"pt\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"language\":[],\"location\":{\"city\":\"Sao Paulo\",\"state\":\"S\u00e3o Paulo\",\"country\":{\"wid\":\"1a29bb1357b240ab99a2fa755cc87c0e\",\"iso2\":\"BR\",\"iso3\":\"BRA\",\"descriptor\":\"Brazil\",\"iso_numeric\":\"76\"},\"postal_code\":\"02030-000\",\"primary_location\":{\"id\":\"BR-SAO-CRUZE-01\",\"wid\":\"68dbf0c92c83101d87af5a8c8b980000\",\"descriptor\":\"BRA Sao Paulo - AV. CRUZEIRO DO SUL 2350\"}},\"languages\":null,\"recruiter\":{\"email\":{\"wid\":\"b8fd5a713f8b103ddec1375ec3250003\",\"address\":\"danilo.goncalves2@concentrix.com\"},\"last_name\":\"Goncalves\",\"first_name\":\"Danilo\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"},{\"id\":\"CF B2B Sales\",\"wid\":\"97ce316084a210142296b42c74b40000\",\"descriptor\":\"B2B Sales\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC0558\",\"wid\":\"f9af6d72609801b30a1ec6a34f0670dd\",\"descriptor\":\"Advisor I, Blended Support\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-383933\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/BRA-Sao-Paulo---AV-CRUZEIRO-DO-SUL-2350\/Agente-de-Atendimento---Backoffice-e-Suporte-ao-Cliente---So-Paulo-SP---Presencial_R1752347\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/BRA-Sao-Paulo---AV-CRUZEIRO-DO-SUL-2350\/Agente-de-Atendimento---Backoffice-e-Suporte-ao-Cliente---So-Paulo-SP---Presencial_R1752347\/apply\",\"job_requisition_id\":\"R1752347\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"wid\":\"2ea68d001d9f015da8566155c81439f8\",\"address\":\"gustavo.freire5@concentrix.com\"},\"last_name\":\"Silva\",\"first_name\":\"Gustavo\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1752347\",\"wid\":\"944478c66b491020f75e0d005d560000\",\"descriptor\":\"R1752347 Agente de Atendimento | Backoffice e Suporte ao Cliente | S\u00e3o Paulo\/SP - Presencial (Evergreen) (Open)\"},\"recruiter_group\":[{\"email\":{\"wid\":\"b8fd5a713f8b103ddec1375ec3250003\",\"address\":\"danilo.goncalves2@concentrix.com\"},\"last_name\":\"Goncalves\",\"first_name\":\"Danilo\"}],\"requisition_type\":null,\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-brazil\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"1\",\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":\"0\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"8\",\"campaign_id\":\"1311\",\"campaign_title\":\"R1752340 - Claro PME - SP\",\"campaign_type\":\"job_application\",\"job_title\":\"Advisor I, Customer Service | P&ME | S\u00e3o Paulo\/SP - Presencial\",\"street\":\"BRA SAO PAULO Rua Tagipuru 906  Barra Funda\",\"address\":\"BRA SAO PAULO Rua Tagipuru 906  Barra Funda\",\"city\":\"Sao Paulo\",\"state\":\"S\u00e3o Paulo\",\"postal_code\":\"01156\",\"region\":\"S\u00e3o Paulo\",\"country\":\"Brazil\",\"short_description\":\"The Advisor I, Blended Support position interfaces with customers via inbound calls\/chats\/emails, outbound calls\/chats\/emails, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<p>Conecte empresas a solu\u00e7\u00f5es que impulsionam seus neg\u00f3cios<\/p><p>Oportunidade presencial em S\u00e3o Paulo\/SP para quem quer atuar com atendimento corporativo, solu\u00e7\u00f5es de telecomunica\u00e7\u00f5es e experi\u00eancia do cliente.<\/p><div>Sua jornada como game-changer come\u00e7a aqui<\/div><p>Voc\u00ea gosta de atender clientes corporativos, resolver desafios e construir solu\u00e7\u00f5es com agilidade e cuidado? Ent\u00e3o essa oportunidade pode representar uma nova etapa para sua carreira.<br \/><br \/>Na <b>Concentrix<\/b>, grandes experi\u00eancias come\u00e7am com pessoas. Cada conversa \u00e9 uma oportunidade de ouvir, compreender necessidades e construir alternativas com respeito, clareza e foco em solu\u00e7\u00e3o.<br \/><br \/>Atuando em uma opera\u00e7\u00e3o <b>PME\/B2B<\/b>, voc\u00ea poder\u00e1 apoiar clientes empresariais em temas financeiros, restabelecimento de servi\u00e7os, informa\u00e7\u00f5es sobre produtos e outras demandas importantes para o dia a dia dos neg\u00f3cios.<br \/><br \/>Mais do que atender, voc\u00ea vai desenvolver sua comunica\u00e7\u00e3o consultiva, compreender diferentes contextos empresariais e fazer parte de um time que conecta pessoas, neg\u00f3cios e solu\u00e7\u00f5es todos os dias.<br \/><br \/>Aqui, seu talento pode impulsionar sua jornada para se tornar um <b>game-changer<\/b>.<\/p><p><\/p><div>Conhe\u00e7a a oportunidade<\/div><div>Advisor I, Customer Service | P&amp;ME | S\u00e3o Paulo\/SP - Presencial<\/div><p><b>No seu dia a dia, voc\u00ea ir\u00e1:<\/b><br \/><br \/>\u2022 Fornecer atendimento personalizado, consultivo e proativo para clientes corporativos.<br \/>\u2022 Atender por chat, e-mail e telefone com clareza, empatia e foco em solu\u00e7\u00e3o.<br \/>\u2022 Apoiar clientes em demandas financeiras, restabelecimento de servi\u00e7os e orienta\u00e7\u00f5es sobre produtos.<br \/>\u2022 Compreender o contexto e as prioridades de cada empresa para oferecer uma experi\u00eancia eficiente e alinhada \u00e0s necessidades do neg\u00f3cio.<br \/>\u2022 Registrar informa\u00e7\u00f5es em sistema com precis\u00e3o e aten\u00e7\u00e3o aos detalhes.<br \/>\u2022 Acompanhar solicita\u00e7\u00f5es at\u00e9 a conclus\u00e3o, mantendo uma comunica\u00e7\u00e3o profissional e organizada.<br \/>\u2022 Utilizar diferentes sistemas, ferramentas digitais e recursos de atendimento simultaneamente.<br \/>\u2022 Trabalhar em parceria com o time para garantir qualidade, resultados e melhoria cont\u00ednua.<br \/>\u2022 Desenvolver suas habilidades de comunica\u00e7\u00e3o, negocia\u00e7\u00e3o e relacionamento com clientes.<\/p><p><\/p><div>REMUNERA\u00c7\u00c3O MENSAL<\/div><div>Potencial de at\u00e9 R$ 3.500,00<\/div><div>Valor considerando o sal\u00e1rio fixo de R$ 3.000,00 e comiss\u00e3o de at\u00e9 R$ 500,00, conforme desempenho e regras da opera\u00e7\u00e3o.<\/div><p><\/p><div>Remunera\u00e7\u00e3o e jornada<\/div><p><b>Sal\u00e1rio fixo:<\/b> R$ 3.000,00<br \/><b>Comiss\u00e3o:<\/b> at\u00e9 R$ 500,00, conforme desempenho e regras da opera\u00e7\u00e3o<br \/><b>Escala:<\/b> 5x2, de segunda a sexta-feira, com folgas fixas aos finais de semana<br \/><b>Hor\u00e1rios:<\/b> das 8h00 \u00e0s 16h12 ou das 8h00 \u00e0s 18h00, conforme a necessidade da opera\u00e7\u00e3o<br \/><b>Modelo de trabalho:<\/b> presencial<br \/><b>Local:<\/b> Concentrix BF4, Rua Tagipuru, 906, Barra Funda, S\u00e3o Paulo\/SP<\/p><p><\/p><div>Benef\u00edcios para apoiar sua jornada<\/div><div>Na Concentrix, queremos que voc\u00ea tenha suporte para cuidar do seu bem-estar, apoiar sua fam\u00edlia, continuar aprendendo e construir novas possibilidades para sua carreira.<\/div><p><b>Mais flexibilidade para sua rotina<\/b><br \/>\u2022 VA\/VR flex\u00edvel, em cart\u00e3o de ampla aceita\u00e7\u00e3o<br \/><br \/><b>Cuidado com voc\u00ea e sua fam\u00edlia<\/b><br \/>\u2022 Assist\u00eancia m\u00e9dica e odontol\u00f3gica<br \/>\u2022 Seguro de vida<br \/><b>Aprendizado e novas possibilidades<\/b><br \/>\u2022 Parcerias com descontos exclusivos<br \/>\u2022 Oportunidades para desenvolver habilidades em atendimento corporativo, comunica\u00e7\u00e3o consultiva e relacionamento B2B<br \/>\u2022 Desenvolvimento profissional em um ambiente din\u00e2mico e orientado a resultados<br \/>\u2022 Plano de carreira com possibilidade de candidatura a posi\u00e7\u00f5es internas a partir de 3 meses, conforme performance, requisitos da oportunidade e disponibilidade de vagas<br \/><br \/><b>Um ambiente pensado para boas experi\u00eancias<\/b><br \/>\u2022 Espa\u00e7os modernos e acolhedores<br \/>\u2022 \u00c1reas de descompress\u00e3o com salas de jogos e TV<br \/>\u2022 Ambiente colaborativo, com troca de experi\u00eancias e trabalho em equipe<\/p><p><\/p><div>O que buscamos em voc\u00ea<\/div><p>\u2022 Ensino m\u00e9dio completo<br \/>\u2022 18 anos ou mais<br \/>\u2022 Escuta ativa, empatia e habilidade para conduzir conversas com clareza<br \/>\u2022 Perfil consultivo, proativo e focado em solu\u00e7\u00e3o<br \/>\u2022 Organiza\u00e7\u00e3o para manter registros precisos e acompanhar diferentes demandas de clientes corporativos<br \/>\u2022 Boa digita\u00e7\u00e3o e facilidade para utilizar sistemas simult\u00e2neos<br \/>\u2022 Familiaridade com tecnologia e disposi\u00e7\u00e3o para aprender novos processos<br \/>\u2022 Disponibilidade para trabalhar em um dos hor\u00e1rios informados<br \/>\u2022 Disponibilidade para trabalhar presencialmente na Barra Funda, em S\u00e3o Paulo<br \/>\u2022 Experi\u00eancia com atendimento ao cliente, suporte B2B, PME ou telecomunica\u00e7\u00f5es ser\u00e1 considerada um diferencial<\/p><p><\/p><div>Como funciona o processo seletivo?<\/div><p>Nosso processo seletivo \u00e9 simples e pensado para conhecer melhor o seu perfil:<br \/><br \/><b>Inscri\u00e7\u00e3o \u2192 Provas e testes obrigat\u00f3rios \u2192 Entrevista \u2192 Fase final<\/b><br \/><br \/>As avalia\u00e7\u00f5es s\u00e3o essenciais para continuar no processo seletivo. Reserve um momento tranquilo para realiz\u00e1-las com aten\u00e7\u00e3o e siga todas as orienta\u00e7\u00f5es apresentadas.<br \/><br \/>Durante o processo, poderemos conhecer melhor sua comunica\u00e7\u00e3o, sua capacidade de negocia\u00e7\u00e3o e sua ader\u00eancia \u00e0 oportunidade.<br \/><br \/>Depois de se inscrever, acompanhe seus canais de contato. Nosso time poder\u00e1 enviar orienta\u00e7\u00f5es por e-mail, telefone ou WhatsApp.<\/p><p><\/p><div>Diversidade que transforma experi\u00eancias<\/div><p>Na Concentrix, acreditamos que diferentes hist\u00f3rias, habilidades e perspectivas ajudam a criar experi\u00eancias ainda melhores.<br \/><br \/>Esta oportunidade tamb\u00e9m est\u00e1 aberta para pessoas com defici\u00eancia. Queremos construir um ambiente acolhedor, diverso e colaborativo, onde cada pessoa possa contribuir com seu potencial.<br \/><br \/>Se precisar de algum recurso de acessibilidade para participar do processo seletivo, informe essa necessidade ao nosso time durante o contato.<br \/><br \/><b>Queremos proporcionar uma experi\u00eancia de sele\u00e7\u00e3o respeitosa, acolhedora e acess\u00edvel.<\/b><\/p><p><\/p><div>Por que dar o pr\u00f3ximo passo com a Concentrix?<\/div><p>Aqui, sua comunica\u00e7\u00e3o pode se transformar em novas habilidades, experi\u00eancias e possibilidades para sua carreira.<br \/><br \/>Voc\u00ea poder\u00e1 desenvolver sua comunica\u00e7\u00e3o consultiva, ampliar sua experi\u00eancia com clientes corporativos e atuar em um ambiente que conecta empresas, tecnologia e solu\u00e7\u00f5es.<br \/><br \/>Cada contato ser\u00e1 uma oportunidade de compreender necessidades empresariais, construir solu\u00e7\u00f5es e fortalecer sua experi\u00eancia profissional em atendimento B2B.<br \/><br \/><b>Se voc\u00ea quer aprender, evoluir e construir uma carreira com impacto, queremos conhecer voc\u00ea.<\/b><br \/><br \/><b>Candidate-se agora e venha construir sua jornada como game-changer com a Concentrix Brasil.<\/b><\/p><p><\/p><div>Conecte empresas. Crie solu\u00e7\u00f5es. Impulsione sua carreira.<\/div><div>O real come\u00e7a aqui.<\/div><p><\/p>\",\"ats_external_id\":\"R1752340\",\"location\":\"Sao Paulo, S\u00e3o Paulo\",\"job_type\":\"full_time\",\"salary\":\"3000\",\"salary_type\":\"monthly\",\"salary_currency\":\"BRL\",\"updated_at\":\"2026-10-20T20:59:06.870-03:00\",\"created_at\":\"2026-08-03T13:14:20.327-03:00\",\"latitude\":\"-23.5557714\",\"longitude\":\"-46.6395571\",\"landing_page_url\":\"https:\/\/concentrix-brazil.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMzEx?\",\"apply_url\":\"https:\/\/concentrix-brazil.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMzEx\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":\"telecommunications\",\"contract_type\":\"permanent\",\"locale\":\"pt\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"language\":[],\"location\":{\"city\":\"Sao Paulo\",\"state\":\"S\u00e3o Paulo\",\"country\":{\"wid\":\"1a29bb1357b240ab99a2fa755cc87c0e\",\"iso2\":\"BR\",\"iso3\":\"BRA\",\"descriptor\":\"Brazil\",\"iso_numeric\":\"76\"},\"postal_code\":\"01156\",\"primary_location\":{\"id\":\"BR-SAO-TAGIP-01\",\"wid\":\"129ccf8cfbba01471cd475bf980f0a3a\",\"descriptor\":\"BRA SAO PAULO Rua Tagipuru 906  Barra Funda\"}},\"languages\":null,\"recruiter\":{\"email\":{\"wid\":\"b8fd5a713f8b103ddec1375ec3250003\",\"address\":\"danilo.goncalves2@concentrix.com\"},\"last_name\":\"Goncalves\",\"first_name\":\"Danilo\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"},{\"id\":\"CF B2B Sales\",\"wid\":\"97ce316084a210142296b42c74b40000\",\"descriptor\":\"B2B Sales\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC0558\",\"wid\":\"f9af6d72609801b30a1ec6a34f0670dd\",\"descriptor\":\"Advisor I, Blended Support\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-384017\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/BRA-SAO-PAULO-Rua-Tagipuru-906--Barra-Funda\/Advisor-I--Customer-Service---P-ME---So-Paulo-SP---Presencial_R1752340\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/BRA-SAO-PAULO-Rua-Tagipuru-906--Barra-Funda\/Advisor-I--Customer-Service---P-ME---So-Paulo-SP---Presencial_R1752340\/apply\",\"job_requisition_id\":\"R1752340\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"wid\":\"2ea68d001d9f015da8566155c81439f8\",\"address\":\"gustavo.freire5@concentrix.com\"},\"last_name\":\"Silva\",\"first_name\":\"Gustavo\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1752340\",\"wid\":\"f91a703388cf1020f5af4693c7080000\",\"descriptor\":\"R1752340 Advisor I, Customer Service | P&ME | S\u00e3o Paulo\/SP - Presencial (Evergreen) (Open)\"},\"recruiter_group\":[{\"email\":{\"wid\":\"b8fd5a713f8b103ddec1375ec3250003\",\"address\":\"danilo.goncalves2@concentrix.com\"},\"last_name\":\"Goncalves\",\"first_name\":\"Danilo\"}],\"requisition_type\":null,\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-brazil\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"1\",\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":\"0\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"1695\",\"campaign_id\":\"1407\",\"campaign_title\":\"ByteDance GEC AI Dubbing \/ French \/ Lisbon\",\"campaign_type\":\"job_application\",\"job_title\":\"AI Dubbing Content Moderator (French-Speaking) \",\"street\":null,\"address\":null,\"city\":\"Lisbon\",\"state\":\"Lisbon\",\"postal_code\":null,\"region\":\"Lisboa\",\"country\":\"Portugal\",\"short_description\":\"Experience the power of a game-changing career!\",\"long_description\":\"<p>Are you looking for what's next?<\/p>\\n<p>We're a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we're proud to be recognized with awards such as <strong>\\\"World's Best Workplaces,\\\" \\\"Best Companies for Career Growth,\\\" and \\\"Best Company Culture\\\"<\/strong>, year after year.<\/p>\\n<p>If you're looking to grow and be inspired, as an <strong>AI Dubbing Content Moderator<\/strong> in <strong>Lisbon, Portugal (On-Site)<\/strong>, you will play a key role in ensuring that AI-generated dubbed video content published on a global e-commerce platform meets the highest standards of quality, safety, and compliance. You will help create a trustworthy digital environment by applying moderation policies consistently while supporting an exceptional user experience across international markets.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Career growth and personal development<\/strong><\/p>\\n<p>We'll give you all the training, cutting-edge technologies, and the continuing support you'll need to succeed. At Concentrix, there's real career and personal growth potential. Around <strong>80% of our managers and leaders have been promoted from within<\/strong>.<\/p>\\n<p>That's why we offer a range of FREE Learning and Leadership Development programs designed to help you build the career you've always envisioned.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>What you will do in this role<\/strong><\/p>\\n<p>As an <strong>AI Dubbing Content Moderator<\/strong>, you will:<\/p>\\n<ul>\\n<li>Review AI-generated dubbed video content to ensure compliance with platform policies, community guidelines, and quality standards.<\/li>\\n<li>Evaluate reported or flagged content and make accurate moderation decisions based on internal procedures and policy guidelines.<\/li>\\n<li>Assess translation quality, linguistic accuracy, cultural appropriateness, and contextual relevance of AI-generated dubbing.<\/li>\\n<li>Identify content that may contain misinformation, hate speech, harassment, harmful behaviour, copyright concerns, or other policy violations.<\/li>\\n<li>Verify compliance with regional regulations and market-specific standards across multiple languages and cultures.<\/li>\\n<li>Escalate complex, high-risk, or ambiguous cases to the appropriate internal teams when required.<\/li>\\n<li>Document moderation decisions accurately while maintaining complete records within internal systems.<\/li>\\n<li>Achieve quality, productivity, and service level targets while managing high volumes of content.<\/li>\\n<li>Stay up to date with evolving moderation policies, AI content standards, and operational procedures.<\/li>\\n<li>Handle sensitive or potentially disturbing content with professionalism, discretion, and confidentiality.<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Your qualifications<\/strong><\/p>\\n<p>Concentrix is a great match if you:<\/p>\\n<ul>\\n<li>Are fluent, verbal and written in <strong>French (C1)<\/strong>.<\/li>\\n<li>Are fluent, verbal and written in <strong>English (B2)<\/strong>.<\/li>\\n<li>Have previous experience in Content Moderation, Trust &amp; Safety, Quality Assurance, or a similar operational environment.<\/li>\\n<li>Have a strong understanding of AI-generated content, digital media, or e-commerce platforms.<\/li>\\n<li>Demonstrate excellent analytical thinking and objective decision-making skills.<\/li>\\n<li>Possess excellent attention to detail and consistently deliver high-quality work.<\/li>\\n<li>Are comfortable working in a fast-paced environment with changing priorities and high workloads.<\/li>\\n<li>Can manage sensitive content professionally while maintaining emotional resilience.<\/li>\\n<\/ul>\\n<p>If you feel you don't check every box, we still encourage you to apply. We'll do our best to match you with the right opportunity.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>What&rsquo;s in it for you<\/strong><\/p>\\n<p>In this role, we offer benefits that help you support your unique lifestyle:<\/p>\\n<ul>\\n<li>Competitive salary (base and additional bonuses)<\/li>\\n<li>Work-life balance with a fixed Monday to Friday schedule (9:00 AM &ndash; 6:00 PM, local time)<\/li>\\n<li>Central location in Lisbon,&nbsp;Portugal<\/li>\\n<li>Bring-a-friend (referral) bonus opportunities<\/li>\\n<li>Full paid training on the company and the project you'll be working on<\/li>\\n<li>Career development programs<\/li>\\n<\/ul>\\n<p><strong>Experience the best version of you!<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p><strong>Concentrix is an equal-opportunity employer<\/strong><\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em><\/p>\\n<p><strong>Eligibility to work<\/strong><\/p>\\n<p>In accordance with Portugal&rsquo;s law, only applicants who are legally authorized to work in Portugal will be considered for this position.<\/p>\\n<p>&nbsp;<\/p>\",\"ats_external_id\":\"PT-1407\",\"location\":\"Lisbon, Lisboa\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-08T16:25:42.904+01:00\",\"created_at\":\"2026-08-03T12:15:14.669+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNDA3?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNDA3\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"3\",\"auto_call\":\"0\",\"on_erp_listing\":\"0\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"145\",\"campaign_id\":\"931\",\"campaign_title\":\"Mondelez\/ Slovenian\/ WAH\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Advisor with Slovenian\",\"street\":\"\",\"address\":\"\",\"city\":\"Sofia\",\"state\":\"Sofia\",\"postal_code\":\"1000\",\"region\":\"Sofia\",\"country\":\"Bulgaria\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p>Fantastic opportunities working with the world's leading snack brand!<\/p>\\n<p>Concentrix collaborates with the world&rsquo;s leading snack manufacturer, which holds leading market shares in every category in which it competes, and maintains the No. 1 position globally in biscuits, chocolate, and candy. You will be the first point of contact, taking calls, responding to emails, and addressing web enquiries from consumers. You will have your customer service radar switched on and be ready to showcase your excellent communication skills, providing each customer with a professional and detailed response. In this role, you will provide support for a variety of brands and be required to remain knowledgeable on all brands and products, as well as maintain up-to-date knowledge on all the processes to support our consumers<br \/>&nbsp;<\/p>\\n<p><strong>Want your weekends free? Not a problem!<\/strong><br \/><strong>Our lines are open 10:00 am-7:00 pm Monday to Friday to help you strike an excellent work-life balance!<\/strong><\/p>\\n<p><strong>What do you need?<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Exceptionally customer-focused<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Ability to communicate fluently in Slovenian, both in verbal and written communication styles, and understand the market-specific dialects or accents<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Deep and firm understanding of consumer culture in the French market<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>All training will be completed in English, so an advanced level of the language is required.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Computer-literate and able to navigate around a computer system<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Committed to resolving customer queries in line with corporate values and brand image, with a solution-driven mindset<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Good telephone manner and strong understanding of social media channels, and familiarity with social communication best practices<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Excellent soft skills, particularly in:<\/p>\\n<\/li>\\n<\/ul>\\n<ul style=\\\"list-style-type: circle;\\\">\\n<li>Demonstrating empathy<\/li>\\n<li>Active listening skills<\/li>\\n<li>Communicating clearly<\/li>\\n<li>Providing concise and accurate next steps<\/li>\\n<li>Building rapport with frustrated consumers<\/li>\\n<li>Remaining calm in stressful scenarios<\/li>\\n<\/ul>\\n<p><br \/><strong>What do we offer?<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Full-time role with working shifts between <strong>10:00 a.m. &ndash; 19:00 p.m<\/strong>., <strong>Monday &ndash; Friday<\/strong><\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\"><strong>Start date - 5th October<\/strong><\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Competitive salary of <strong>1800 Euro Gross<\/strong> with monthly performance-based bonuses<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Work from home<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Comprehensive initial training and onboarding (fully paid by us)<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Continuous training and upskilling programs through Concentrix University<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Professional Development and Career Navigation programs to map out the steps in your desired development<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Health and Wellbeing initiatives<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Relocation support if needed (accommodation and travel expenses)<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Part of the additional benefits include Health and Life Insurance, Multisport card, Transport allowance, Bonus for important life events, Additional paid leave for education, Corporate discounts, Company events, and many more!<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p>Know someone perfect for this role? Refer a friend and earn an exciting reward when they join our team!<\/p>\\n<p><a href=\\\"..\/..\/..\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMDc\\\">External Referral Program - Bulgaria<\/a><\/p>\\n<p>&nbsp;<\/p>\\n<p><em>You appreciate our values of recognition, integrity, unity, and commitment, and you are eager to create the \\\"wow\\\" too. More than your background, it is your motivation and your personality that will make you part of our fun-loving community.<\/em><\/p>\\n<p><em>Please note that non-EU residents must have a valid work permit in Bulgaria to be considered for employment.<\/em><\/p>\\n<p><em><strong>Concentrix<\/strong><\/em> <em><strong>Bulgaria is an equal-opportunity employer<\/strong><\/em><\/p>\\n<p><em><strong>Concentrix considers diversity a fundamental resource and offers everyone access to employment opportunities, regardless of gender, age, religion, ethnicity, or any other classification protected by applicable national laws.<\/strong><\/em><\/p>\",\"ats_external_id\":\"BG-931\",\"location\":\"Sofia, Sofia\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-09-21T12:19:56.102+03:00\",\"created_at\":\"2026-08-03T12:15:06.570+03:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC85MzE?\",\"apply_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC85MzE\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-bulgaria\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":\"1\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"1696\",\"campaign_id\":\"1406\",\"campaign_title\":\"ByteDance GEC AI Dubbing \/ German \/ Lisbon\",\"campaign_type\":\"job_application\",\"job_title\":\"AI Dubbing Content Moderator (German-Speaking) \",\"street\":null,\"address\":null,\"city\":\"Lisbon\",\"state\":\"Lisbon\",\"postal_code\":null,\"region\":\"Lisboa\",\"country\":\"Portugal\",\"short_description\":\"Experience the power of a game-changing career!\",\"long_description\":\"<p>Are you looking for what's next?<\/p>\\n<p>We're a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we're proud to be recognized with awards such as <strong>\\\"World's Best Workplaces,\\\" \\\"Best Companies for Career Growth,\\\" and \\\"Best Company Culture\\\"<\/strong>, year after year.<\/p>\\n<p>If you're looking to grow and be inspired, as an <strong>AI Dubbing Content Moderator<\/strong> in <strong>Lisbon, Portugal (On-Site)<\/strong>, you will play a key role in ensuring that AI-generated dubbed video content published on a global e-commerce platform meets the highest standards of quality, safety, and compliance. You will help create a trustworthy digital environment by applying moderation policies consistently while supporting an exceptional user experience across international markets.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Career growth and personal development<\/strong><\/p>\\n<p>We'll give you all the training, cutting-edge technologies, and the continuing support you'll need to succeed. At Concentrix, there's real career and personal growth potential. Around <strong>80% of our managers and leaders have been promoted from within<\/strong>.<\/p>\\n<p>That's why we offer a range of FREE Learning and Leadership Development programs designed to help you build the career you've always envisioned.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>What you will do in this role<\/strong><\/p>\\n<p>As an <strong>AI Dubbing Content Moderator<\/strong>, you will:<\/p>\\n<ul>\\n<li>Review AI-generated dubbed video content to ensure compliance with platform policies, community guidelines, and quality standards.<\/li>\\n<li>Evaluate reported or flagged content and make accurate moderation decisions based on internal procedures and policy guidelines.<\/li>\\n<li>Assess translation quality, linguistic accuracy, cultural appropriateness, and contextual relevance of AI-generated dubbing.<\/li>\\n<li>Identify content that may contain misinformation, hate speech, harassment, harmful behaviour, copyright concerns, or other policy violations.<\/li>\\n<li>Verify compliance with regional regulations and market-specific standards across multiple languages and cultures.<\/li>\\n<li>Escalate complex, high-risk, or ambiguous cases to the appropriate internal teams when required.<\/li>\\n<li>Document moderation decisions accurately while maintaining complete records within internal systems.<\/li>\\n<li>Achieve quality, productivity, and service level targets while managing high volumes of content.<\/li>\\n<li>Stay up to date with evolving moderation policies, AI content standards, and operational procedures.<\/li>\\n<li>Handle sensitive or potentially disturbing content with professionalism, discretion, and confidentiality.<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Your qualifications<\/strong><\/p>\\n<p>Concentrix is a great match if you:<\/p>\\n<ul>\\n<li>Are fluent, verbal and written in <strong>German(C1)<\/strong>.<\/li>\\n<li>Are fluent, verbal and written in <strong>English (B2)<\/strong>.<\/li>\\n<li>Have previous experience in Content Moderation, Trust &amp; Safety, Quality Assurance, or a similar operational environment.<\/li>\\n<li>Have a strong understanding of AI-generated content, digital media, or e-commerce platforms.<\/li>\\n<li>Demonstrate excellent analytical thinking and objective decision-making skills.<\/li>\\n<li>Possess excellent attention to detail and consistently deliver high-quality work.<\/li>\\n<li>Are comfortable working in a fast-paced environment with changing priorities and high workloads.<\/li>\\n<li>Can manage sensitive content professionally while maintaining emotional resilience.<\/li>\\n<\/ul>\\n<p>If you feel you don't check every box, we still encourage you to apply. We'll do our best to match you with the right opportunity.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>What&rsquo;s in it for you<\/strong><\/p>\\n<p>In this role, we offer benefits that help you support your unique lifestyle:<\/p>\\n<ul>\\n<li>Competitive salary (base and additional bonuses)<\/li>\\n<li>Work-life balance with a fixed Monday to Friday schedule (9:00 AM &ndash; 6:00 PM, local time)<\/li>\\n<li>Central location in Lisbon,&nbsp;Portugal<\/li>\\n<li>Bring-a-friend (referral) bonus opportunities<\/li>\\n<li>Full paid training on the company and the project you'll be working on<\/li>\\n<li>Career development programs<\/li>\\n<\/ul>\\n<p><strong>Experience the best version of you!<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p><strong>Concentrix is an equal-opportunity employer<\/strong><\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em><\/p>\\n<p><strong>Eligibility to work<\/strong><\/p>\\n<p>In accordance with Portugal&rsquo;s law, only applicants who are legally authorized to work in Portugal will be considered for this position.<\/p>\\n<p>&nbsp;<\/p>\",\"ats_external_id\":\"PT-1406\",\"location\":\"Lisbon, Lisboa\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-08T16:24:25.618+01:00\",\"created_at\":\"2026-08-03T12:13:24.387+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNDA2?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNDA2\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"3\",\"auto_call\":\"0\",\"on_erp_listing\":\"0\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"9\",\"campaign_id\":\"1308\",\"campaign_title\":\"R1752315 - Claro COB - SP\",\"campaign_type\":\"job_application\",\"job_title\":\"Agente de Atendimento L1 | Cobran\u00e7a | S\u00e3o Paulo\/SP - Presencial\",\"street\":\"BRA SAO PAULO Rua Tagipuru 906  Barra Funda\",\"address\":\"BRA SAO PAULO Rua Tagipuru 906  Barra Funda\",\"city\":\"Sao Paulo\",\"state\":\"S\u00e3o Paulo\",\"postal_code\":\"01156\",\"region\":\"S\u00e3o Paulo\",\"country\":\"Brazil\",\"short_description\":\"The Advisor I, Collections position interfaces with customers via inbound and\/or outbound calls for the purpose of collecting funds in a pre-charge off or past due status. This position performs duties to recover delinquent funds owed to clients and take action to move accounts towards current or balance in full.\",\"long_description\":\"<p>Transforme conversas em solu\u00e7\u00f5es que reconectam possibilidades<\/p><p>Oportunidade presencial em S\u00e3o Paulo\/SP para quem quer desenvolver habilidades em negocia\u00e7\u00e3o, relacionamento com clientes e solu\u00e7\u00f5es de cobran\u00e7a.<\/p><div>Sua jornada como game-changer come\u00e7a aqui<\/div><p>Voc\u00ea \u00e9 uma pessoa comunicativa, gosta de negociar e quer transformar desafios em oportunidades? Ent\u00e3o essa vaga pode ser o pr\u00f3ximo passo da sua carreira.<br \/><br \/>Na <b>Concentrix<\/b>, grandes experi\u00eancias come\u00e7am com pessoas. Cada conversa \u00e9 uma oportunidade de ouvir, compreender necessidades e construir alternativas com respeito, clareza e foco em solu\u00e7\u00e3o.<br \/><br \/>Atuando em uma opera\u00e7\u00e3o de <b>cobran\u00e7a para clientes pessoa f\u00edsica<\/b>, voc\u00ea poder\u00e1 apoiar a regulariza\u00e7\u00e3o de d\u00e9bitos, conduzir tratativas de forma consultiva e orientar alternativas dispon\u00edveis com respeito e objetividade.<br \/><br \/>Mais do que negociar, voc\u00ea vai desenvolver sua comunica\u00e7\u00e3o, fortalecer sua capacidade de argumenta\u00e7\u00e3o e fazer parte de um time que transforma di\u00e1logos em novas possibilidades todos os dias.<br \/><br \/>Aqui, seu talento pode impulsionar sua jornada para se tornar um <b>game-changer<\/b>.<\/p><p><\/p><div>Conhe\u00e7a a oportunidade<\/div><div>Agente de Atendimento L1 | Cobran\u00e7a | S\u00e3o Paulo\/SP - Presencial<\/div><p><b>No seu dia a dia, voc\u00ea ir\u00e1:<\/b><br \/><br \/>\u2022 Entrar em contato com clientes pessoa f\u00edsica para apoiar na regulariza\u00e7\u00e3o de d\u00e9bitos.<br \/>\u2022 Realizar liga\u00e7\u00f5es ativas e receptivas com empatia, clareza e foco em solu\u00e7\u00e3o.<br \/>\u2022 Negociar alternativas como parcelamentos, descontos ou novas datas de pagamento, conforme as op\u00e7\u00f5es dispon\u00edveis.<br \/>\u2022 Esclarecer d\u00favidas sobre valores em aberto, vencimentos e poss\u00edveis impactos da inadimpl\u00eancia.<br \/>\u2022 Registrar informa\u00e7\u00f5es em sistema com precis\u00e3o e aten\u00e7\u00e3o aos detalhes.<br \/>\u2022 Acompanhar as tratativas at\u00e9 a conclus\u00e3o, buscando uma experi\u00eancia respeitosa e eficiente.<br \/>\u2022 Utilizar diferentes sistemas, ferramentas digitais e recursos de atendimento simultaneamente.<br \/>\u2022 Trabalhar em parceria com o time para garantir qualidade, resultados e melhoria cont\u00ednua.<br \/>\u2022 Desenvolver suas habilidades de comunica\u00e7\u00e3o, negocia\u00e7\u00e3o e relacionamento com clientes.<\/p><p><\/p><div>REMUNERA\u00c7\u00c3O MENSAL<\/div><div>Potencial de at\u00e9 R$ 1.921,00<\/div><div>Valor considerando o sal\u00e1rio fixo de R$ 1.621,00 e comiss\u00e3o de at\u00e9 R$ 300,00, conforme desempenho e regras da opera\u00e7\u00e3o.<\/div><p><\/p><div>Remunera\u00e7\u00e3o e jornada<\/div><p><b>Sal\u00e1rio fixo:<\/b> R$ 1.621,00<br \/><b>Comiss\u00e3o:<\/b> at\u00e9 R$ 300,00, conforme desempenho e regras da opera\u00e7\u00e3o<br \/><b>Escala:<\/b> 6x1, de segunda-feira a s\u00e1bado, com folgas fixas aos domingos<br \/><b>Carga hor\u00e1ria di\u00e1ria:<\/b> 6h20<br \/><b>Hor\u00e1rios:<\/b> das 8h00 \u00e0s 16h12 ou das 14h20 \u00e0s 20h40, conforme a necessidade da opera\u00e7\u00e3o<br \/><b>Modelo de trabalho:<\/b> presencial<br \/><b>Local:<\/b> Concentrix BF4, Rua Tagipuru, 906, Barra Funda, S\u00e3o Paulo\/SP<\/p><p><\/p><div>Benef\u00edcios para apoiar sua jornada<\/div><div>Na Concentrix, queremos que voc\u00ea tenha suporte para cuidar do seu bem-estar, apoiar sua fam\u00edlia, continuar aprendendo e construir novas possibilidades para sua carreira.<\/div><p><b>Mais flexibilidade para sua rotina<\/b><br \/>\u2022 VA\/VR flex\u00edvel, em cart\u00e3o de ampla aceita\u00e7\u00e3o<br \/><br \/><b>Cuidado com voc\u00ea e sua fam\u00edlia<\/b><br \/>\u2022 Assist\u00eancia m\u00e9dica e odontol\u00f3gica<br \/>\u2022 Seguro de vida<br \/><b>Aprendizado e novas possibilidades<\/b><br \/>\u2022 Parcerias com descontos exclusivos<br \/>\u2022 Oportunidades para desenvolver habilidades em cobran\u00e7a, negocia\u00e7\u00e3o, comunica\u00e7\u00e3o e relacionamento com clientes<br \/>\u2022 Desenvolvimento profissional em um ambiente din\u00e2mico e orientado a resultados<br \/>\u2022 Plano de carreira com possibilidade de candidatura a posi\u00e7\u00f5es internas a partir de 3 meses, conforme performance, requisitos da oportunidade e disponibilidade de vagas<br \/><br \/><b>Um ambiente pensado para boas experi\u00eancias<\/b><br \/>\u2022 Espa\u00e7os modernos e acolhedores<br \/>\u2022 \u00c1reas de descompress\u00e3o com salas de jogos e TV<br \/>\u2022 Ambiente colaborativo, com troca de experi\u00eancias e trabalho em equipe<\/p><p><\/p><div>O que buscamos em voc\u00ea<\/div><p>\u2022 Ensino m\u00e9dio completo<br \/>\u2022 18 anos ou mais<br \/>\u2022 Escuta ativa, empatia e habilidade para conduzir conversas com clareza<br \/>\u2022 Perfil persuasivo, consultivo e focado em solu\u00e7\u00e3o<br \/>\u2022 Organiza\u00e7\u00e3o, aten\u00e7\u00e3o aos detalhes e responsabilidade no registro das informa\u00e7\u00f5es<br \/>\u2022 Boa digita\u00e7\u00e3o e facilidade para utilizar sistemas simult\u00e2neos<br \/>\u2022 Familiaridade com tecnologia e disposi\u00e7\u00e3o para aprender novos processos<br \/>\u2022 Disponibilidade para trabalhar em um dos hor\u00e1rios informados<br \/>\u2022 Disponibilidade para trabalhar presencialmente na Barra Funda, em S\u00e3o Paulo<br \/>\u2022 Experi\u00eancia com atendimento, cobran\u00e7a ou negocia\u00e7\u00e3o ser\u00e1 considerada um diferencial<\/p><p><\/p><div>Como funciona o processo seletivo?<\/div><p>Nosso processo seletivo \u00e9 simples e pensado para conhecer melhor o seu perfil:<br \/><br \/><b>Inscri\u00e7\u00e3o \u2192 Provas e testes obrigat\u00f3rios \u2192 Entrevista \u2192 Fase final<\/b><br \/><br \/>As avalia\u00e7\u00f5es s\u00e3o essenciais para continuar no processo seletivo. Reserve um momento tranquilo para realiz\u00e1-las com aten\u00e7\u00e3o e siga todas as orienta\u00e7\u00f5es apresentadas.<br \/><br \/>Durante o processo, poderemos conhecer melhor sua comunica\u00e7\u00e3o, sua capacidade de negocia\u00e7\u00e3o e sua ader\u00eancia \u00e0 oportunidade.<br \/><br \/>Depois de se inscrever, acompanhe seus canais de contato. Nosso time poder\u00e1 enviar orienta\u00e7\u00f5es por e-mail, telefone ou WhatsApp.<\/p><p><\/p><div>Diversidade que transforma experi\u00eancias<\/div><p>Na Concentrix, acreditamos que diferentes hist\u00f3rias, habilidades e perspectivas ajudam a criar experi\u00eancias ainda melhores.<br \/><br \/>Esta oportunidade tamb\u00e9m est\u00e1 aberta para pessoas com defici\u00eancia. Queremos construir um ambiente acolhedor, diverso e colaborativo, onde cada pessoa possa contribuir com seu potencial.<br \/><br \/>Se precisar de algum recurso de acessibilidade para participar do processo seletivo, informe essa necessidade ao nosso time durante o contato.<br \/><br \/><b>Queremos proporcionar uma experi\u00eancia de sele\u00e7\u00e3o respeitosa, acolhedora e acess\u00edvel.<\/b><\/p><p><\/p><div>Por que dar o pr\u00f3ximo passo com a Concentrix?<\/div><p>Aqui, sua comunica\u00e7\u00e3o pode se transformar em novas habilidades, resultados e possibilidades para sua carreira.<br \/><br \/>Voc\u00ea poder\u00e1 desenvolver sua capacidade de negocia\u00e7\u00e3o, apoiar clientes na regulariza\u00e7\u00e3o de d\u00e9bitos e atuar em um ambiente que conecta pessoas, tecnologia e resultados.<br \/><br \/>Cada conversa ser\u00e1 uma oportunidade de aprender, construir solu\u00e7\u00f5es e fortalecer sua experi\u00eancia profissional.<br \/><br \/><b>Se voc\u00ea quer aprender, evoluir e construir uma carreira com impacto, queremos conhecer voc\u00ea.<\/b><br \/><br \/><b>Candidate-se agora e venha construir sua jornada como game-changer com a Concentrix Brasil.<\/b><\/p><p><\/p><div>Transforme conversas. Reconecte possibilidades. 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We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we're proud to be recognized with awards such as <strong>\\\"World's Best Workplaces,\\\" \\\"Best Companies for Career Growth,\\\" and \\\"Best Company Culture\\\"<\/strong>, year after year.<\/p>\\n<p>If you're looking to grow and be inspired, as an <strong>AI Dubbing Content Moderator<\/strong> in <strong>Lisbon, Portugal (On-Site)<\/strong>, you will play a key role in ensuring that AI-generated dubbed video content published on a global e-commerce platform meets the highest standards of quality, safety, and compliance. 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Ent\u00e3o essa oportunidade pode ser para voc\u00ea.<br \/><br \/>Na <b>Concentrix<\/b>, grandes experi\u00eancias come\u00e7am com pessoas. Cada intera\u00e7\u00e3o \u00e9 uma oportunidade de ouvir, compreender necessidades e oferecer suporte com empatia, clareza e agilidade.<br \/><br \/>Nesta oportunidade, voc\u00ea atuar\u00e1 de forma <b>receptiva<\/b>, apoiando clientes no agendamento de consultas e exames e esclarecendo informa\u00e7\u00f5es sobre servi\u00e7os, valores e unidades de atendimento.<br \/><br \/>Voc\u00ea tamb\u00e9m poder\u00e1 identificar necessidades e apresentar pacotes de sa\u00fade ou cart\u00e3o de benef\u00edcios de forma consultiva, sempre priorizando clareza, respeito e a melhor experi\u00eancia para cada cliente.<br \/><br \/>Mais do que atender, voc\u00ea vai desenvolver novas habilidades, trabalhar com tecnologia, colaborar com um time conectado e construir novas possibilidades para sua carreira como <b>game-changer<\/b>.<\/p><p><\/p><div>Conhe\u00e7a a oportunidade<\/div><div>Especialista de Atendimento ao Cliente | Cross Selling Receptivo com Vendas | Sa\u00fade | Fortaleza\/CE<\/div><p><b>No seu dia a dia, voc\u00ea ir\u00e1:<\/b><br \/><br \/>\u2022 Atender clientes de forma receptiva, oferecendo suporte humanizado, claro e eficiente.<br \/>\u2022 Apoiar no agendamento de consultas e exames e esclarecer informa\u00e7\u00f5es sobre servi\u00e7os, valores e unidades de atendimento.<br \/>\u2022 Compreender o perfil e as necessidades de cada cliente para orientar a solu\u00e7\u00e3o mais adequada.<br \/>\u2022 Registrar informa\u00e7\u00f5es em sistema com precis\u00e3o e aten\u00e7\u00e3o aos detalhes.<br \/>\u2022 Apresentar pacotes de sa\u00fade ou cart\u00e3o de benef\u00edcios de forma consultiva, quando houver ader\u00eancia \u00e0 necessidade do cliente.<br \/>\u2022 Registrar informa\u00e7\u00f5es em sistema e acompanhar tratativas com precis\u00e3o e aten\u00e7\u00e3o aos detalhes.<br \/>\u2022 Contribuir para uma experi\u00eancia positiva, simples e resolutiva em cada intera\u00e7\u00e3o.<br \/>\u2022 Trabalhar em colabora\u00e7\u00e3o com o time para garantir qualidade e buscar melhorias cont\u00ednuas.<br \/>\u2022 Desenvolver suas habilidades em um ambiente din\u00e2mico, tecnol\u00f3gico e focado em pessoas.<\/p><p><\/p><div>REMUNERA\u00c7\u00c3O MENSAL<\/div><div>R$ 1.621,00 &#43; b\u00f4nus por venda<\/div><div>Al\u00e9m do sal\u00e1rio fixo, voc\u00ea receber\u00e1 R$ 2,00 por cada venda de cart\u00e3o conclu\u00edda, conforme os crit\u00e9rios da opera\u00e7\u00e3o.<\/div><p><\/p><div>Remunera\u00e7\u00e3o e jornada<\/div><p><b>Sal\u00e1rio fixo:<\/b> R$ 1.621,00<br \/><b>Comissionamento:<\/b> R$ 2,00 por cada venda de cart\u00e3o conclu\u00edda, conforme os crit\u00e9rios da opera\u00e7\u00e3o<br \/><b>Escala:<\/b> 6x1, com folgas alternadas durante a semana e aos finais de semana, al\u00e9m de 1 domingo garantido de folga por m\u00eas<br \/><b>Turno:<\/b> manh\u00e3 ou tarde<br \/><b>Treinamento:<\/b> hor\u00e1rio a definir<br \/><b>Modelo de trabalho:<\/b> presencial, com possibilidade de home office conforme a opera\u00e7\u00e3o<br \/><b>Local:<\/b> Concentrix FTZ, Rua Gon\u00e7alves L\u00eado, 777, Aldeota, Fortaleza\/CE<\/p><p><\/p><div>Benef\u00edcios para apoiar sua jornada<\/div><div>Na Concentrix, queremos que voc\u00ea tenha suporte para cuidar do seu bem-estar, apoiar sua fam\u00edlia, continuar aprendendo e construir novas possibilidades para sua carreira.<\/div><p><b>Mais flexibilidade para sua rotina<\/b><br \/>\u2022 Vale-alimenta\u00e7\u00e3o ou vale-refei\u00e7\u00e3o<br \/><br \/><b>Cuidado com voc\u00ea e sua fam\u00edlia<\/b><br \/>\u2022 Assist\u00eancia m\u00e9dica e odontol\u00f3gica<br \/>\u2022 Seguro de vida<br \/><b>Aprendizado e novas possibilidades<\/b><br \/>\u2022 Descontos e parcerias com faculdades e cursos de idiomas<br \/>\u2022 Aux\u00edlio creche\/bab\u00e1, conforme os crit\u00e9rios de elegibilidade<br \/>\u2022 Outros benef\u00edcios dispon\u00edveis conforme a localidade e os crit\u00e9rios de elegibilidade<br \/>\u2022 Oportunidades para desenvolver habilidades em atendimento consultivo, vendas e relacionamento com clientes<br \/>\u2022 Desenvolvimento profissional em um ambiente din\u00e2mico, tecnol\u00f3gico e colaborativo<br \/>\u2022 Plano de carreira com possibilidade de candidatura a posi\u00e7\u00f5es internas a partir de 3 meses, conforme performance, requisitos da oportunidade e disponibilidade de vagas<br \/><br \/><b>Um ambiente pensado para boas experi\u00eancias<\/b><br \/>\u2022 Espa\u00e7os modernos e acolhedores<br \/>\u2022 \u00c1reas de descompress\u00e3o com salas de jogos e TV<br \/>\u2022 Ambiente colaborativo, com troca de experi\u00eancias e trabalho em equipe<\/p><p><\/p><div>O que buscamos em voc\u00ea<\/div><p>\u2022 Ensino m\u00e9dio completo<br \/>\u2022 18 anos ou mais<br \/>\u2022 18 anos ou mais<br \/>\u2022 Boa comunica\u00e7\u00e3o oral e escrita<br \/>\u2022 Escuta ativa, empatia e perfil consultivo<br \/>\u2022 Escuta ativa, empatia e foco em solu\u00e7\u00e3o<br \/>\u2022 Boa digita\u00e7\u00e3o e facilidade para utilizar sistemas simult\u00e2neos<br \/>\u2022 Familiaridade com tecnologia e disposi\u00e7\u00e3o para aprender novos processos<br \/>\u2022 Organiza\u00e7\u00e3o, senso de prioridade e aten\u00e7\u00e3o aos detalhes<br \/>\u2022 Perfil colaborativo e comprometido com a experi\u00eancia do cliente<br \/>\u2022 Disponibilidade para trabalhar no turno da manh\u00e3 ou da tarde<br \/>\u2022 Disponibilidade para trabalhar presencialmente em Fortaleza, conforme a opera\u00e7\u00e3o<br \/>\u2022 Experi\u00eancia com atendimento, vendas, cross selling ou \u00e1rea da sa\u00fade ser\u00e1 considerada um diferencial<\/p><p><\/p><div>Como funciona o processo seletivo?<\/div><p>Nosso processo seletivo \u00e9 simples e pensado para conhecer melhor o seu perfil:<br \/><br \/><b>Inscri\u00e7\u00e3o \u2192 Provas e testes obrigat\u00f3rios \u2192 Entrevista \u2192 Fase final<\/b><br \/><br \/>As avalia\u00e7\u00f5es s\u00e3o essenciais para continuar no processo seletivo. Reserve um momento tranquilo para realiz\u00e1-las com aten\u00e7\u00e3o e siga todas as orienta\u00e7\u00f5es apresentadas.<br \/><br \/>Depois de se inscrever, acompanhe seus canais de contato. Nosso time poder\u00e1 enviar orienta\u00e7\u00f5es por e-mail, telefone ou WhatsApp.<\/p><p><\/p><div>Diversidade que transforma experi\u00eancias<\/div><p>Na Concentrix, acreditamos que diferentes hist\u00f3rias, habilidades e perspectivas ajudam a criar experi\u00eancias ainda melhores.<br \/><br \/>Esta oportunidade tamb\u00e9m est\u00e1 aberta para pessoas com defici\u00eancia. Queremos construir um ambiente acolhedor, diverso e colaborativo, onde cada pessoa possa contribuir com seu potencial.<br \/><br \/>Se precisar de algum recurso de acessibilidade para participar do processo seletivo, informe essa necessidade ao nosso time durante o contato.<br \/><br \/><b>Queremos proporcionar uma experi\u00eancia de sele\u00e7\u00e3o respeitosa, acolhedora e acess\u00edvel.<\/b><\/p><p><\/p><div>Por que dar o pr\u00f3ximo passo com a Concentrix?<\/div><p>Aqui, sua comunica\u00e7\u00e3o pode se transformar em novas habilidades, aprendizados e possibilidades para sua carreira.<br \/><br \/>Voc\u00ea poder\u00e1 atuar em uma opera\u00e7\u00e3o conectada \u00e0 sa\u00fade, desenvolver sua abordagem consultiva e ajudar clientes a encontrar solu\u00e7\u00f5es que fa\u00e7am sentido para suas necessidades.<br \/><br \/>Cada atendimento ser\u00e1 uma oportunidade de aprender, aprimorar sua comunica\u00e7\u00e3o e fortalecer sua experi\u00eancia profissional.<br \/><br \/><b>Se voc\u00ea quer aprender, evoluir e construir uma carreira com impacto, queremos conhecer voc\u00ea.<\/b><br \/><br \/><b>Candidate-se agora e venha construir sua jornada como game-changer com a Concentrix Brasil.<\/b><\/p><p><\/p><div>Conecte pessoas. Amplie o acesso \u00e0 sa\u00fade. Impulsione sua carreira.<\/div><div>O real come\u00e7a aqui.<\/div><p><\/p>\",\"ats_external_id\":\"R1752307\",\"location\":\"Fortaleza, Cear\u00e1\",\"job_type\":\"full_time\",\"salary\":\"1621\",\"salary_type\":\"monthly\",\"salary_currency\":\"BRL\",\"updated_at\":\"2026-10-20T20:59:06.829-03:00\",\"created_at\":\"2026-08-03T11:59:57.175-03:00\",\"latitude\":\"-3.7327177\",\"longitude\":\"-38.5269947\",\"landing_page_url\":\"https:\/\/concentrix-brazil.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMzA3?\",\"apply_url\":\"https:\/\/concentrix-brazil.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMzA3\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":\"healthcare\",\"contract_type\":\"permanent\",\"locale\":\"pt\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"language\":[],\"location\":{\"city\":\"Fortaleza\",\"state\":\"Cear\u00e1\",\"country\":{\"wid\":\"1a29bb1357b240ab99a2fa755cc87c0e\",\"iso2\":\"BR\",\"iso3\":\"BRA\",\"descriptor\":\"Brazil\",\"iso_numeric\":\"76\"},\"postal_code\":\"60110-260\",\"primary_location\":{\"id\":\"BR-CEA-LEDOS-01\",\"wid\":\"740544c0a47f016cf30824771f115955\",\"descriptor\":\"BRA Fortaleza - Rua Goncalves Ledo\"}},\"languages\":null,\"recruiter\":{\"email\":{\"wid\":\"2f6c1fbc22671005d12cfed1377a0003\",\"address\":\"thauane.silva@concentrix.com\"},\"last_name\":\"Nascimento\",\"first_name\":\"Thauane\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"},{\"id\":\"CF B2B Sales\",\"wid\":\"97ce316084a210142296b42c74b40000\",\"descriptor\":\"B2B Sales\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC0610\",\"wid\":\"f9af6d726098012df3d36dfc4f068be2\",\"descriptor\":\"Advisor I, Sales\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-383998\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/BRA-Fortaleza---Rua-Goncalves-Ledo\/Cross-Selling-Receptivo-com-Vendas---rea-da-Sade---Fortaleza-CE_R1752307\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/BRA-Fortaleza---Rua-Goncalves-Ledo\/Cross-Selling-Receptivo-com-Vendas---rea-da-Sade---Fortaleza-CE_R1752307\/apply\",\"job_requisition_id\":\"R1752307\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"wid\":\"2ea68d001d9f015da8566155c81439f8\",\"address\":\"gustavo.freire5@concentrix.com\"},\"last_name\":\"Silva\",\"first_name\":\"Gustavo\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1752307\",\"wid\":\"7b48c393eb741020f0e697c530d70000\",\"descriptor\":\"R1752307 Cross Selling Receptivo com Vendas | \u00c1rea da Sa\u00fade | Fortaleza\/CE (Evergreen) (Open)\"},\"recruiter_group\":[{\"email\":{\"wid\":\"2f6c1fbc22671005d12cfed1377a0003\",\"address\":\"thauane.silva@concentrix.com\"},\"last_name\":\"Nascimento\",\"first_name\":\"Thauane\"}],\"requisition_type\":null,\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-brazil\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"1\",\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":\"0\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"11\",\"campaign_id\":\"1306\",\"campaign_title\":\"R1752288 - Rosetta N2 - Fortaleza\",\"campaign_type\":\"job_application\",\"job_title\":\"Especialista de Atendimento | Banco Digital | Fortaleza\/CE - Presencial\",\"street\":\"BRA Fortaleza - Rua Goncalves Ledo\",\"address\":\"BRA Fortaleza - Rua Goncalves Ledo\",\"city\":\"Fortaleza\",\"state\":\"Cear\u00e1\",\"postal_code\":\"60110-260\",\"region\":\"Cear\u00e1\",\"country\":\"Brazil\",\"short_description\":\"Especialista de Atendimento | Banco Digital | Fortaleza\/CE - Presencial\",\"long_description\":\"<table style=\\\"border-bottom: 1px solid #E7E7E7;\\\" border=\\\"0\\\" width=\\\"100%\\\" cellspacing=\\\"0\\\" cellpadding=\\\"0\\\">\\n<tbody>\\n<tr>\\n<td style=\\\"background: #002632; background-color: #002632; padding: 35px 20px; text-align: center; font-family: Montserrat, Arial, sans-serif;\\\" align=\\\"center\\\" bgcolor=\\\"#002632\\\"><img style=\\\"display: block; border: 0; max-width: 230px; height: auto; margin: 0 auto;\\\" src=\\\"https:\/\/www.concentrix.com\/wp-content\/uploads\/2026\/04\/concentrix_logo-1.webp\\\" alt=\\\"Concentrix\\\" width=\\\"230\\\" \/><\/td>\\n<\/tr>\\n<tr>\\n<td style=\\\"padding: 35px 30px 15px 30px; font-family: Montserrat, Arial, sans-serif; font-size: 30px; font-weight: bold; color: #002632;\\\">Conecte pessoas a solu&ccedil;&otilde;es financeiras com clareza e confian&ccedil;a<\/td>\\n<\/tr>\\n<tr>\\n<td style=\\\"padding: 0 30px 25px 30px; font-family: Montserrat, Arial, sans-serif; font-size: 18px; line-height: 1.7; color: #2b2c2c;\\\">Oportunidade presencial em Fortaleza\/CE para quem quer atuar com atendimento em Banco Digital, tecnologia e experi&ecirc;ncia do cliente.<\/td>\\n<\/tr>\\n<\/tbody>\\n<\/table>\\n<table style=\\\"background: #F2F2F2; background-color: #f2f2f2; border-left: 5px solid #002632; border-radius: 8px;\\\" border=\\\"0\\\" width=\\\"100%\\\" cellspacing=\\\"0\\\" cellpadding=\\\"0\\\">\\n<tbody>\\n<tr>\\n<td style=\\\"padding: 25px; font-family: Montserrat, Arial, sans-serif; font-size: 16px; line-height: 1.9; color: #2b2c2c;\\\">\\n<div style=\\\"font-family: Montserrat, Arial, sans-serif; font-size: 20px; font-weight: bold; color: #002632; margin-bottom: 15px;\\\">Sua jornada como game-changer come&ccedil;a aqui<\/div>\\nVoc&ecirc; gosta de tecnologia, tem experi&ecirc;ncia com atendimento e quer apoiar clientes em uma opera&ccedil;&atilde;o de Banco Digital? Ent&atilde;o essa oportunidade pode representar uma nova etapa para sua carreira. <br \/><br \/>Na <strong style=\\\"color: #002632;\\\">Concentrix<\/strong>, grandes experi&ecirc;ncias come&ccedil;am com pessoas. Cada intera&ccedil;&atilde;o &eacute; uma oportunidade de ouvir, compreender necessidades e oferecer suporte com empatia, clareza e agilidade. <br \/><br \/>Atuando em uma opera&ccedil;&atilde;o de <strong style=\\\"color: #007380;\\\">Banco Digital<\/strong>, voc&ecirc; poder&aacute; orientar clientes, esclarecer d&uacute;vidas e apoiar a resolu&ccedil;&atilde;o de solicita&ccedil;&otilde;es com responsabilidade, aten&ccedil;&atilde;o aos detalhes e foco em seguran&ccedil;a. <br \/><br \/>Mais do que atender, voc&ecirc; desenvolver&aacute; novas habilidades, trabalhar&aacute; com tecnologia, colaborar&aacute; com um time conectado e construir&aacute; novas possibilidades para sua carreira como <strong style=\\\"color: #007380;\\\">game-changer<\/strong>.<\/td>\\n<\/tr>\\n<\/tbody>\\n<\/table>\\n<p>&nbsp;<\/p>\\n<table style=\\\"background: #FFFFFF; background-color: #ffffff; border: 1px solid #E7E7E7; border-radius: 8px;\\\" border=\\\"0\\\" width=\\\"100%\\\" cellspacing=\\\"0\\\" cellpadding=\\\"0\\\">\\n<tbody>\\n<tr>\\n<td style=\\\"padding: 25px; font-family: Montserrat, Arial, sans-serif; font-size: 16px; line-height: 1.9; color: #2b2c2c;\\\">\\n<div style=\\\"font-family: Montserrat, Arial, sans-serif; font-size: 20px; font-weight: bold; color: #002632; margin-bottom: 15px;\\\">Conhe&ccedil;a a oportunidade<\/div>\\n<div style=\\\"font-family: Montserrat, Arial, sans-serif; font-size: 24px; font-weight: bold; color: #007380; line-height: 1.4; margin-bottom: 18px;\\\">Especialista de Atendimento ao Cliente | Banco Digital | Fortaleza\/CE - Presencial<\/div>\\n<strong style=\\\"color: #002632;\\\">No seu dia a dia, voc&ecirc; ir&aacute;:<\/strong> <br \/><br \/>&bull; Atender clientes de uma opera&ccedil;&atilde;o de Banco Digital, oferecendo suporte humanizado, claro e eficiente.<br \/>&bull; Compreender d&uacute;vidas e necessidades para orientar informa&ccedil;&otilde;es e apoiar a melhor solu&ccedil;&atilde;o poss&iacute;vel.<br \/>&bull; Conduzir atendimentos com empatia, agilidade, responsabilidade e foco em resolu&ccedil;&atilde;o.<br \/>&bull; Registrar informa&ccedil;&otilde;es em sistema com precis&atilde;o e aten&ccedil;&atilde;o aos detalhes.<br \/>&bull; Consultar informa&ccedil;&otilde;es, acompanhar solicita&ccedil;&otilde;es e contribuir para que cada demanda seja conduzida at&eacute; sua resolu&ccedil;&atilde;o.<br \/>&bull; Utilizar sistemas simult&acirc;neos e ferramentas digitais com seguran&ccedil;a e precis&atilde;o.<br \/>&bull; Contribuir para uma experi&ecirc;ncia positiva, simples e resolutiva em cada intera&ccedil;&atilde;o.<br \/>&bull; Trabalhar em colabora&ccedil;&atilde;o com o time para garantir qualidade e buscar melhorias cont&iacute;nuas.<br \/>&bull; Desenvolver suas habilidades em um ambiente din&acirc;mico, tecnol&oacute;gico e focado em pessoas.<\/td>\\n<\/tr>\\n<\/tbody>\\n<\/table>\\n<p>&nbsp;<\/p>\\n<table style=\\\"background: #002632; background-color: #002632; background-image: linear-gradient(90deg, #002632 0%, #003D5B 45%, #007380 80%, #25E2CC 135%); border-radius: 8px;\\\" border=\\\"0\\\" width=\\\"100%\\\" cellspacing=\\\"0\\\" cellpadding=\\\"0\\\">\\n<tbody>\\n<tr>\\n<td style=\\\"padding: 32px 28px; font-family: Montserrat, Arial, sans-serif; text-align: center; color: #ffffff;\\\">\\n<div style=\\\"font-family: Montserrat, Arial, sans-serif; font-size: 15px; font-weight: bold; color: #25e2cc; margin-bottom: 8px;\\\">REMUNERA&Ccedil;&Atilde;O MENSAL<\/div>\\n<div style=\\\"font-family: Montserrat, Arial, sans-serif; font-size: 36px; line-height: 1.2; font-weight: bold; color: #ffffff; margin-bottom: 10px;\\\">R$ 1.800,00<\/div>\\n<div style=\\\"font-family: Montserrat, Arial, sans-serif; font-size: 15px; line-height: 1.7; color: #ffffff;\\\">Al&eacute;m do sal&aacute;rio fixo, voc&ecirc; ter&aacute; benef&iacute;cios que apoiam sua sa&uacute;de, sua rotina e seu desenvolvimento profissional.<\/div>\\n<\/td>\\n<\/tr>\\n<\/tbody>\\n<\/table>\\n<p>&nbsp;<\/p>\\n<table style=\\\"background: #F2F2F2; background-color: #f2f2f2; border-left: 5px solid #25E2CC; border-radius: 8px;\\\" border=\\\"0\\\" width=\\\"100%\\\" cellspacing=\\\"0\\\" cellpadding=\\\"0\\\">\\n<tbody>\\n<tr>\\n<td style=\\\"padding: 25px; font-family: Montserrat, Arial, sans-serif; color: #2b2c2c;\\\">\\n<div style=\\\"font-family: Montserrat, Arial, sans-serif; font-size: 20px; font-weight: bold; color: #002632; margin-bottom: 18px;\\\">Remunera&ccedil;&atilde;o e jornada<\/div>\\n<table border=\\\"0\\\" width=\\\"100%\\\" cellspacing=\\\"0\\\" cellpadding=\\\"0\\\">\\n<tbody>\\n<tr>\\n<td style=\\\"width: 50%; padding: 14px 16px 16px 0; vertical-align: top; font-family: Montserrat, Arial, sans-serif; font-size: 15px; line-height: 1.75; color: #2b2c2c;\\\"><strong style=\\\"color: #002632;\\\">Remunera&ccedil;&atilde;o<\/strong><br \/>R$ 1.800,00<\/td>\\n<td style=\\\"width: 50%; padding: 14px 0 16px 16px; vertical-align: top; font-family: Montserrat, Arial, sans-serif; font-size: 15px; line-height: 1.75; color: #2b2c2c;\\\"><strong style=\\\"color: #002632;\\\">Escala<\/strong><br \/>5x2<\/td>\\n<\/tr>\\n<tr>\\n<td style=\\\"width: 50%; padding: 16px 16px 16px 0; vertical-align: top; border-top: 1px solid #D9E1E3; font-family: Montserrat, Arial, sans-serif; font-size: 15px; line-height: 1.75; color: #2b2c2c;\\\"><strong style=\\\"color: #002632;\\\">Hor&aacute;rios dispon&iacute;veis<\/strong><br \/>14h00 &agrave;s 22h12<br \/>ou<br \/>15h00 &agrave;s 23h12<\/td>\\n<td style=\\\"width: 50%; padding: 16px 0 16px 16px; vertical-align: top; border-top: 1px solid #D9E1E3; font-family: Montserrat, Arial, sans-serif; font-size: 15px; line-height: 1.75; color: #2b2c2c;\\\"><strong style=\\\"color: #002632;\\\">Treinamento<\/strong><br \/>Presencial e totalmente remunerado<\/td>\\n<\/tr>\\n<tr>\\n<td style=\\\"width: 50%; padding: 16px 16px 16px 0; vertical-align: top; border-top: 1px solid #D9E1E3; font-family: Montserrat, Arial, sans-serif; font-size: 15px; line-height: 1.75; color: #2b2c2c;\\\"><strong style=\\\"color: #002632;\\\">Modelo de trabalho<\/strong><br \/>Presencial<\/td>\\n<td style=\\\"width: 50%; padding: 16px 0 16px 16px; vertical-align: top; border-top: 1px solid #D9E1E3; font-family: Montserrat, Arial, sans-serif; font-size: 15px; line-height: 1.75; color: #2b2c2c;\\\"><strong style=\\\"color: #002632;\\\">Modelo de contrata&ccedil;&atilde;o<\/strong><br \/>CLT<\/td>\\n<\/tr>\\n<tr>\\n<td style=\\\"padding: 16px 0 14px 0; vertical-align: top; border-top: 1px solid #D9E1E3; font-family: Montserrat, Arial, sans-serif; font-size: 15px; line-height: 1.75; color: #2b2c2c;\\\" colspan=\\\"2\\\"><strong style=\\\"color: #002632;\\\">Local de trabalho<\/strong><br \/>Rua Gon&ccedil;alves L&ecirc;do, 777, esquina com a Avenida Santos Dumont, pr&oacute;ximo ao Col&eacute;gio Militar, Fortaleza\/CE<\/td>\\n<\/tr>\\n<\/tbody>\\n<\/table>\\n<\/td>\\n<\/tr>\\n<\/tbody>\\n<\/table>\\n<p>&nbsp;<\/p>\\n<table style=\\\"background: #FFFFFF; background-color: #ffffff; border: 1px solid #E7E7E7; border-radius: 8px;\\\" border=\\\"0\\\" width=\\\"100%\\\" cellspacing=\\\"0\\\" cellpadding=\\\"0\\\">\\n<tbody>\\n<tr>\\n<td style=\\\"padding: 25px; font-family: Montserrat, Arial, sans-serif; font-size: 16px; line-height: 1.9; color: #2b2c2c;\\\">\\n<div style=\\\"font-family: Montserrat, Arial, sans-serif; font-size: 20px; font-weight: bold; color: #002632; margin-bottom: 8px;\\\">Benef&iacute;cios para apoiar sua jornada<\/div>\\n<div style=\\\"font-family: Montserrat, Arial, sans-serif; font-size: 15px; line-height: 1.7; color: #2b2c2c; margin-bottom: 20px;\\\">Na Concentrix, queremos que voc&ecirc; tenha suporte para cuidar do seu bem-estar, apoiar sua fam&iacute;lia, continuar aprendendo e construir novas possibilidades para sua carreira.<\/div>\\n<strong style=\\\"color: #007380;\\\">Mais flexibilidade para sua rotina<\/strong><br \/>&bull; Vale-alimenta&ccedil;&atilde;o ou vale-refei&ccedil;&atilde;o no valor de R$ 11,40 por dia trabalhado.<br \/>&bull; Vale-transporte. <br \/><br \/><strong style=\\\"color: #007380;\\\">Cuidado com voc&ecirc; e sua fam&iacute;lia<\/strong><br \/>&bull; Assist&ecirc;ncia m&eacute;dica e odontol&oacute;gica.<br \/>&bull; Seguro de vida. <br \/><br \/><strong style=\\\"color: #007380;\\\">Aprendizado e novas possibilidades<\/strong><br \/>&bull; Descontos e parcerias com faculdades e cursos de idiomas.<br \/>&bull; Parcerias com descontos exclusivos.<br \/>&bull; Oportunidades para desenvolver habilidades em atendimento, tecnologia e experi&ecirc;ncia financeira.<br \/>&bull; Desenvolvimento profissional em um ambiente din&acirc;mico, tecnol&oacute;gico e colaborativo.<br \/>&bull; Plano de carreira com possibilidade de candidatura a posi&ccedil;&otilde;es internas a partir de 3 meses, conforme performance, requisitos da oportunidade e disponibilidade de vagas. <br \/><br \/><strong style=\\\"color: #007380;\\\">Um ambiente pensado para boas experi&ecirc;ncias<\/strong><br \/>&bull; Espa&ccedil;os modernos e acolhedores.<br \/>&bull; &Aacute;reas de descompress&atilde;o com salas de jogos e TV.<br \/>&bull; Ambiente colaborativo, com troca de experi&ecirc;ncias e trabalho em equipe.<\/td>\\n<\/tr>\\n<\/tbody>\\n<\/table>\\n<p>&nbsp;<\/p>\\n<table style=\\\"background: #F2F2F2; background-color: #f2f2f2; border-left: 5px solid #003D5B; border-radius: 8px;\\\" border=\\\"0\\\" width=\\\"100%\\\" cellspacing=\\\"0\\\" cellpadding=\\\"0\\\">\\n<tbody>\\n<tr>\\n<td style=\\\"padding: 25px; font-family: Montserrat, Arial, sans-serif; font-size: 16px; line-height: 1.9; color: #2b2c2c;\\\">\\n<div style=\\\"font-family: Montserrat, Arial, sans-serif; font-size: 20px; font-weight: bold; color: #002632; margin-bottom: 15px;\\\">O que buscamos em voc&ecirc;<\/div>\\n&bull; Ensino m&eacute;dio completo ou ensino superior em andamento.<br \/>&bull; Ter 18 anos ou mais.<br \/>&bull; Experi&ecirc;ncia pr&eacute;via com call center.<br \/>&bull; Boa comunica&ccedil;&atilde;o oral e escrita.<br \/>&bull; Escuta ativa, empatia e foco em solu&ccedil;&atilde;o.<br \/>&bull; Boa digita&ccedil;&atilde;o e facilidade para utilizar sistemas simult&acirc;neos.<br \/>&bull; Familiaridade com tecnologia e disposi&ccedil;&atilde;o para aprender novos processos.<br \/>&bull; Organiza&ccedil;&atilde;o, senso de prioridade e aten&ccedil;&atilde;o aos detalhes.<br \/>&bull; Perfil colaborativo e comprometido com a experi&ecirc;ncia do cliente.<br \/>&bull; Disponibilidade para trabalhar em um dos hor&aacute;rios informados.<br \/>&bull; Disponibilidade para trabalhar presencialmente em Fortaleza.<br \/>&bull; Experi&ecirc;ncia com atendimento por chat e e-mail ser&aacute; considerada um diferencial.<\/td>\\n<\/tr>\\n<\/tbody>\\n<\/table>\\n<p>&nbsp;<\/p>\\n<table style=\\\"background: #FFFFFF; background-color: #ffffff; border: 1px solid #E7E7E7; border-radius: 8px;\\\" border=\\\"0\\\" width=\\\"100%\\\" cellspacing=\\\"0\\\" cellpadding=\\\"0\\\">\\n<tbody>\\n<tr>\\n<td style=\\\"padding: 25px; font-family: Montserrat, Arial, sans-serif; font-size: 16px; line-height: 1.9; color: #2b2c2c;\\\">\\n<div style=\\\"font-family: Montserrat, Arial, sans-serif; font-size: 20px; font-weight: bold; color: #002632; margin-bottom: 15px;\\\">Como funciona o processo seletivo?<\/div>\\nNosso processo seletivo &eacute; simples e pensado para conhecer melhor o seu perfil: <br \/><br \/><strong style=\\\"color: #002632;\\\">Inscri&ccedil;&atilde;o &rarr; Provas e testes obrigat&oacute;rios &rarr; Entrevista &rarr; Fase final<\/strong> <br \/><br \/>As avalia&ccedil;&otilde;es s&atilde;o essenciais para continuar no processo seletivo. Reserve um momento tranquilo para realiz&aacute;-las com aten&ccedil;&atilde;o e siga todas as orienta&ccedil;&otilde;es apresentadas. <br \/><br \/>Depois de se inscrever, acompanhe seus canais de contato. Nosso time poder&aacute; enviar orienta&ccedil;&otilde;es por e-mail, telefone ou WhatsApp.<\/td>\\n<\/tr>\\n<\/tbody>\\n<\/table>\\n<p>&nbsp;<\/p>\\n<table style=\\\"background: #F2F2F2; background-color: #f2f2f2; border-left: 5px solid #25E2CC; border-radius: 8px;\\\" border=\\\"0\\\" width=\\\"100%\\\" cellspacing=\\\"0\\\" cellpadding=\\\"0\\\">\\n<tbody>\\n<tr>\\n<td style=\\\"padding: 25px; font-family: Montserrat, Arial, sans-serif; font-size: 16px; line-height: 1.9; color: #2b2c2c;\\\">\\n<div style=\\\"font-family: Montserrat, Arial, sans-serif; font-size: 20px; font-weight: bold; color: #002632; margin-bottom: 15px;\\\">Diversidade, inclus&atilde;o e acessibilidade<\/div>\\nNa Concentrix, acreditamos que diferentes hist&oacute;rias, habilidades e perspectivas fortalecem nossos times e ajudam a criar experi&ecirc;ncias ainda melhores. <br \/><br \/>Queremos construir um ambiente acolhedor, respeitoso, diverso e colaborativo, onde cada pessoa possa contribuir, aprender e desenvolver seu potencial. <br \/><br \/>Nossas oportunidades est&atilde;o abertas para <strong style=\\\"color: #007380;\\\">Pessoas com Defici&ecirc;ncia<\/strong>. Caso voc&ecirc; precise de algum recurso ou adapta&ccedil;&atilde;o de acessibilidade para participar do processo seletivo, informe essa necessidade ao nosso time durante o contato. <br \/><br \/><strong style=\\\"color: #002632;\\\">Queremos proporcionar uma experi&ecirc;ncia de sele&ccedil;&atilde;o respeitosa, acolhedora e acess&iacute;vel em todas as etapas.<\/strong><\/td>\\n<\/tr>\\n<\/tbody>\\n<\/table>\\n<p>&nbsp;<\/p>\\n<table style=\\\"background: #FFFFFF; background-color: #ffffff; border: 1px solid #E7E7E7; border-radius: 8px;\\\" border=\\\"0\\\" width=\\\"100%\\\" cellspacing=\\\"0\\\" cellpadding=\\\"0\\\">\\n<tbody>\\n<tr>\\n<td style=\\\"padding: 25px; font-family: Montserrat, Arial, sans-serif; font-size: 16px; line-height: 1.9; color: #2b2c2c;\\\">\\n<div style=\\\"font-family: Montserrat, Arial, sans-serif; font-size: 20px; font-weight: bold; color: #002632; margin-bottom: 15px;\\\">Por que dar o pr&oacute;ximo passo com a Concentrix?<\/div>\\nAqui, sua experi&ecirc;ncia com atendimento pode se transformar em novas habilidades, aprendizados e possibilidades para sua carreira. <br \/><br \/>Voc&ecirc; poder&aacute; atuar em uma opera&ccedil;&atilde;o conectada ao universo financeiro digital, colaborar com um time diverso e contribuir para experi&ecirc;ncias que fazem a diferen&ccedil;a no dia a dia dos clientes. <br \/><br \/>Cada atendimento ser&aacute; uma oportunidade de aprender, aprimorar sua comunica&ccedil;&atilde;o e fortalecer sua experi&ecirc;ncia profissional. <br \/><br \/><strong style=\\\"color: #002632;\\\">Se voc&ecirc; quer aprender, evoluir e construir uma carreira com impacto, queremos conhecer voc&ecirc;.<\/strong> <br \/><br \/><strong style=\\\"color: #007380;\\\">Candidate-se agora e venha construir sua jornada como game-changer com a Concentrix Brasil.<\/strong><\/td>\\n<\/tr>\\n<\/tbody>\\n<\/table>\\n<p>&nbsp;<\/p>\\n<table style=\\\"background: #002632; background-color: #002632;\\\" border=\\\"0\\\" width=\\\"100%\\\" cellspacing=\\\"0\\\" cellpadding=\\\"0\\\">\\n<tbody>\\n<tr>\\n<td style=\\\"padding: 30px 20px; text-align: center; font-family: Montserrat, Arial, sans-serif;\\\" align=\\\"center\\\" bgcolor=\\\"#002632\\\"><img style=\\\"display: block; border: 0; max-width: 190px; height: auto; margin: 0 auto 18px auto;\\\" src=\\\"https:\/\/www.concentrix.com\/wp-content\/uploads\/2026\/04\/concentrix_logo-1.webp\\\" alt=\\\"Concentrix\\\" width=\\\"190\\\" \/>\\n<div style=\\\"font-family: Montserrat, Arial, sans-serif; font-size: 16px; line-height: 1.7; color: #ffffff; margin-bottom: 6px;\\\">Conecte pessoas. Crie solu&ccedil;&otilde;es. Impulsione sua carreira.<\/div>\\n<div style=\\\"font-family: Montserrat, Arial, sans-serif; font-size: 20px; line-height: 1.4; font-weight: bold; color: #25e2cc;\\\">O real come&ccedil;a aqui.<\/div>\\n<\/td>\\n<\/tr>\\n<\/tbody>\\n<\/table>\",\"ats_external_id\":\"R1752288\",\"location\":\"Fortaleza, Cear\u00e1\",\"job_type\":\"full_time\",\"salary\":\"1800\",\"salary_type\":\"monthly\",\"salary_currency\":\"BRL\",\"updated_at\":\"2026-10-20T20:59:06.815-03:00\",\"created_at\":\"2026-08-03T11:21:05.495-03:00\",\"latitude\":\"-3.7327177\",\"longitude\":\"-38.5269947\",\"landing_page_url\":\"https:\/\/concentrix-brazil.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMzA2?\",\"apply_url\":\"https:\/\/concentrix-brazil.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMzA2\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":\"banking\",\"contract_type\":\"permanent\",\"locale\":\"pt\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"language\":[],\"location\":{\"city\":\"Fortaleza\",\"state\":\"Cear\u00e1\",\"country\":{\"wid\":\"1a29bb1357b240ab99a2fa755cc87c0e\",\"iso2\":\"BR\",\"iso3\":\"BRA\",\"descriptor\":\"Brazil\",\"iso_numeric\":\"76\"},\"postal_code\":\"60110-260\",\"primary_location\":{\"id\":\"BR-CEA-LEDOS-01\",\"wid\":\"740544c0a47f016cf30824771f115955\",\"descriptor\":\"BRA Fortaleza - Rua Goncalves Ledo\"}},\"languages\":null,\"recruiter\":{\"email\":{\"wid\":\"2f6c1fbc22671005d12cfed1377a0003\",\"address\":\"thauane.silva@concentrix.com\"},\"last_name\":\"Nascimento\",\"first_name\":\"Thauane\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"},{\"id\":\"CF B2B Sales\",\"wid\":\"97ce316084a210142296b42c74b40000\",\"descriptor\":\"B2B Sales\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC0570\",\"wid\":\"f9af6d7260980109b01f59fb4f0632e2\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-383988\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/BRA-Fortaleza---Rua-Goncalves-Ledo\/Especialista-de-Atendimento---Banco-Digital---Fortaleza-CE---Presencial_R1752288\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/BRA-Fortaleza---Rua-Goncalves-Ledo\/Especialista-de-Atendimento---Banco-Digital---Fortaleza-CE---Presencial_R1752288\/apply\",\"job_requisition_id\":\"R1752288\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"wid\":\"2ea68d001d9f015da8566155c81439f8\",\"address\":\"gustavo.freire5@concentrix.com\"},\"last_name\":\"Silva\",\"first_name\":\"Gustavo\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1752288\",\"wid\":\"b14755f39d1d103067334fe842400000\",\"descriptor\":\"R1752288 Especialista de Atendimento | Banco Digital | Fortaleza\/CE - Presencial (Evergreen) (Open)\"},\"recruiter_group\":[{\"email\":{\"wid\":\"2f6c1fbc22671005d12cfed1377a0003\",\"address\":\"thauane.silva@concentrix.com\"},\"last_name\":\"Nascimento\",\"first_name\":\"Thauane\"}],\"requisition_type\":null,\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-brazil\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"1\",\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":\"0\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"1169\",\"campaign_id\":\"23239\",\"campaign_title\":\"Team Leader, Operations R1750825\",\"campaign_type\":\"job_application\",\"job_title\":\"Team Leader, Operations - Bilingual\",\"street\":\"CRI San Jose - US Embassy\",\"address\":\"CRI San Jose - US Embassy\",\"city\":\"Pavas\",\"state\":\"San Jose\",\"postal_code\":null,\"region\":null,\"country\":\"Costa Rica\",\"short_description\":\"The Team Leader, Operations is responsible for the day-to-day supervision of a group of call center associates. This position ensures performance metrics are achieved by providing adequate coaching, motivation and accountability.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0<\/h2><ul><li>Responsible for the day-to-day supervision of a group of call center associates including work and attendance monitoring in accordance with organization policy and applicable legal requirements<\/li><li>Effectively coach direct reports on their performance on a regular basis to ensure performance metrics are achieved\u00a0 at a minimum weekly<\/li><li>Identify performance related issues, develop an action plan for improvement, implement corrective action, up to and including termination of employment<\/li><li>Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019) and financial expectations<\/li><li>Communicate expectations to employees and provide timely updates<\/li><li>Provide subject matter expertise in handling escalated customer calls as needed<\/li><li>Conduct Team Meetings to ensure expedient communication of relevant information and as an open forum for input. Schedule and organize team activities<\/li><li>Stay current on internal work processes, policies and procedures. Attend required manager development training<\/li><li>Promote the Concentrix values through both behavior and attitude, including being an advocate for team members<\/li><\/ul><p>\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0<\/h2><ul><li>Associate&#39;s degree in related field with two to four years of relevant experience preferred<\/li><li>Highly motivated individual with skills to develop and coach team members to achieve performance expectations<\/li><li>Work well under pressure and follow through on items to completion<\/li><li>Strong communication skills, both written and verbal<\/li><li>Ability to lead team in multi-tasking, prioritization, and meeting timelines on deliverable<\/li><li>Ability to mentor, coach and provide direction to a team of employees<\/li><li>Willingness to work a flexible schedule<\/li><\/ul><p>\u00a0\u00a0\u00a0<\/p><h2>Career Level Description\u00a0<\/h2><p>Receives assignments in tasks oriented terms and supervises subordinates to set priorities and complete assignments.\u00a0 Coordinates and supervises the daily activities of business or technical support or production team members.\u00a0 In charge of handling single and medium-sized line of business.\u00a0 Decisions are guided by policies, procedures and business plan; receives guidance and oversight from manager.\u00a0 Drives direct reports to achieve set metrics and business goals thru coaching, mentoring and providing regular feedback. Typically does not spend more than 20% of time performing the work supervised. Handles escalated issues.\u00a0 Supervises non-exempt employees who generally perform either a single task or multiple, but closely related tasks.<\/p><p><\/p><h2>&lt;&lt; Philippines ONLY, Additional Description &gt;&gt;\u00a0<\/h2><ul><li>Manage the employment status of call center associates and participate in the transfer, promotions or regularization of call center associates, which is necessary before any such employee-movement is made<\/li><li>Exercises independent judgment and discretion in the performance of the said main function as a means to implement management policies<\/li><li>Exercises authority to manage the employment status of a group of employees (firing, promotion, regularization, etc.) including identifying and addressing misconduct, policy and process violations of call center associates<\/li><li>Stay current on internal work processes, management policies and procedures and ensures implementation of the same Implement \u00a0management policies<\/li><li>Support and manage the program together with other Team Leaders and Managers \u00a0<\/li><li>Providing input into selecting, training, developing, and completing performance appraisal of work group(s) in accordance with the organization\u2019s policies and applicable legal requirements<\/li><li>Manage team members on their performance on a regular basis, and write and deliver performance appraisal.\u00a0<\/li><li>The Team Leader\u2019s role is a managerial level position, a position reposed with trust and confidence.\u00a0<\/li><\/ul><h2><b>Disclaimer\u00a0\u00a0 <\/b><\/h2><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p><p><\/p><p>Concentrix is an equal opportunity employer. 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You will be able to <strong>work from the comfort of your home<\/strong> in a professional, dynamic, and people-centered environment.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>\ud83d\udd27 What you will do<\/strong><\/p>\\n<p><strong>Supporting customers as their main point of contact<\/strong><\/p>\\n<ol>\\n<ul>\\n<li>Assist customers professionally and efficiently<\/li>\\n<li>Offer support via&nbsp;<strong>phone and email<\/strong><\/li>\\n<li>Deliver a positive and solution-oriented experience<\/li>\\n<\/ul>\\n<\/ol>\\n<p><strong>Handle operational and administrative tasks<\/strong><\/p>\\n<ol>\\n<ul>\\n<li>Perform&nbsp;<strong>back-office activities<\/strong>&nbsp;related to customer accounts<\/li>\\n<li>Support account-related processes and updates<\/li>\\n<\/ul>\\n<\/ol>\\n<p><strong>Work in a regulated environment<\/strong><\/p>\\n<ol>\\n<ul>\\n<li>Follow internal procedures and legal requirements carefully<\/li>\\n<li>Ensure communication and documentation are accurate and compliant<\/li>\\n<\/ul>\\n<\/ol>\\n<p><strong>\u2705 What we are looking for<\/strong><\/p>\\n<p><strong>Language skills<\/strong><\/p>\\n<ol>\\n<ul>\\n<li>Proficiency in <strong>Dutch<\/strong><\/li>\\n<li>Advanced <strong>English<\/strong><\/li>\\n<\/ul>\\n<\/ol>\\n<p><strong>Key strengths<\/strong><\/p>\\n<ol>\\n<ul>\\n<li>Strong&nbsp;<strong>attention to detail<\/strong><\/li>\\n<li>Good&nbsp;<strong>analytical and decision-making skills<\/strong><\/li>\\n<li><strong>Goal-oriented<\/strong>&nbsp;and self-motivated<\/li>\\n<li>Problem-solving<\/li>\\n<\/ul>\\n<\/ol>\\n<p><strong>Desirable, but not essential:<\/strong><\/p>\\n<ul>\\n<li>Having experience in banking operations, back office, or administrative roles is beneficial.<\/li>\\n<li>Education in business, finance, economics, or a related field is an asset.<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>\ud83c\udf81 What we offer<\/strong><\/p>\\n<p><strong>A stable role and career growth<\/strong><\/p>\\n<ul>\\n<li>Attractive salary<\/li>\\n<li>Full-time position<\/li>\\n<li>Undetermined contract<\/li>\\n<li>Strong career development opportunities in the&nbsp;<strong>FinTech industry<\/strong><\/li>\\n<\/ul>\\n<p><strong>Benefits package<\/strong><\/p>\\n<ul>\\n<li>Flexible benefits through My Benefit Platform, including meal, gift, and holiday vouchers<br \/>&bull; Private medical insurance through Medicover, gym membership, partner discounts, and Bookster membership<br \/>&bull; Professional development courses, language classes, specialized training, and access to online and in-person events<br \/>&bull; Referral bonus opportunities of up to 5,000 RON, eyeglasses discount, Easter and Christmas incentives, and Employee Assistance Program<\/li>\\n<\/ul>\\n<p><strong>\ud83d\udca1 Why join us<\/strong><\/p>\\n<p><strong>No previous experience needed<\/strong><\/p>\\n<ol>\\n<ul>\\n<li>You&rsquo;ll receive&nbsp;<strong>fully paid training<\/strong>&nbsp;from day one<\/li>\\n<\/ul>\\n<\/ol>\\n<p><strong>Real career opportunities<\/strong><\/p>\\n<ol>\\n<ul>\\n<li>Build your future in&nbsp;<strong>FinTech<\/strong><\/li>\\n<li><strong>85% of our leaders started in entry-level roles<\/strong><\/li>\\n<\/ul>\\n<\/ol>\\n<p><strong>Great workplace<\/strong><\/p>\\n<ol>\\n<ul>\\n<li>Join a company recognized as a&nbsp;<strong>Best Employer<\/strong><\/li>\\n<li>Work in an&nbsp;<strong>ESG-certified<\/strong>, modern, and people-centered environment<\/li>\\n<\/ul>\\n<\/ol>\\n<p>&nbsp;<\/p>\\n<div>\\n<div>\\n<p><strong>Eligibility to work<\/strong>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>In accordance with&nbsp;Romania&rsquo;s law, only applicants who are legally authorized to work in&nbsp;Romania&nbsp;will be considered for this position.\u202f&nbsp;<\/p>\\n<\/div>\\n<\/div>\\n<div>&nbsp;<\/div>\\n<div>\\n<p><strong>Concentrix is an equal opportunity employer <\/strong>&nbsp;<\/p>\\n<\/div>\\n<\/div>\\n<div>\\n<p><em>We're&nbsp;proudly&nbsp;united as one&nbsp;team, one company, globally.&nbsp;We're&nbsp;committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. 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Join our team as a <strong>Customer Care Agent<\/strong> and become the main point of contact for customers while supporting account-related and back-office activities.<\/div>\\n<\/div>\\n<div>\\n<p>This is an excellent opportunity for individuals who are customer-oriented, detail-driven, and eager to learn. Previous experience is not required, as we offer comprehensive <strong>paid training<\/strong>. You will be able to <strong>work from the comfort of your home<\/strong> in a professional, dynamic, and people-centered environment.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>\ud83d\udd27 What you will do<\/strong><\/p>\\n<p><strong>Supporting customers as their main point of contact<\/strong><\/p>\\n<ol>\\n<ul>\\n<li>Assist customers professionally and efficiently<\/li>\\n<li>Offer support via&nbsp;<strong>phone and email<\/strong><\/li>\\n<li>Deliver a positive and solution-oriented experience<\/li>\\n<\/ul>\\n<\/ol>\\n<p><strong>Handle operational and administrative tasks<\/strong><\/p>\\n<ol>\\n<ul>\\n<li>Perform&nbsp;<strong>back-office activities<\/strong>&nbsp;related to customer accounts<\/li>\\n<li>Support account-related processes and updates<\/li>\\n<\/ul>\\n<\/ol>\\n<p><strong>Work in a regulated environment<\/strong><\/p>\\n<ol>\\n<ul>\\n<li>Follow internal procedures and legal requirements carefully<\/li>\\n<li>Ensure communication and documentation are accurate and compliant<\/li>\\n<\/ul>\\n<\/ol>\\n<p><strong>\u2705 What we are looking for<\/strong><\/p>\\n<p><strong>Language skills<\/strong><\/p>\\n<ol>\\n<ul>\\n<li>Proficiency in <strong>German<\/strong><\/li>\\n<li>Advanced <strong>English<\/strong><\/li>\\n<\/ul>\\n<\/ol>\\n<p><strong>Key strengths<\/strong><\/p>\\n<ol>\\n<ul>\\n<li>Strong&nbsp;<strong>attention to detail<\/strong><\/li>\\n<li>Good&nbsp;<strong>analytical and decision-making skills<\/strong><\/li>\\n<li><strong>Goal-oriented<\/strong>&nbsp;and self-motivated<\/li>\\n<li>Problem-solving<\/li>\\n<\/ul>\\n<\/ol>\\n<p><strong>Desirable, but not essential:<\/strong><\/p>\\n<ul>\\n<li>Having experience in banking operations, back office, or administrative roles is beneficial.<\/li>\\n<li>Education in business, finance, economics, or a related field is an asset.<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>\ud83c\udf81 What we offer<\/strong><\/p>\\n<p><strong>A stable role and career growth<\/strong><\/p>\\n<ul>\\n<li>Attractive salary<\/li>\\n<li>Full-time position<\/li>\\n<li>Undetermined contract<\/li>\\n<li>Strong career development opportunities in the&nbsp;<strong>FinTech industry<\/strong><\/li>\\n<\/ul>\\n<p><strong>Benefits package<\/strong><\/p>\\n<ul>\\n<li>Flexible benefits through My Benefit Platform, including meal, gift, and holiday vouchers<br \/>&bull; Private medical insurance through Medicover, gym membership, partner discounts, and Bookster membership<br \/>&bull; Professional development courses, language classes, specialized training, and access to online and in-person events<br \/>&bull; Referral bonus opportunities of up to 5,000 RON, eyeglasses discount, Easter and Christmas incentives, and Employee Assistance Program<\/li>\\n<\/ul>\\n<p><strong>\ud83d\udca1 Why join us<\/strong><\/p>\\n<p><strong>No previous experience needed<\/strong><\/p>\\n<ol>\\n<ul>\\n<li>You&rsquo;ll receive&nbsp;<strong>fully paid training<\/strong>&nbsp;from day one<\/li>\\n<\/ul>\\n<\/ol>\\n<p><strong>Real career opportunities<\/strong><\/p>\\n<ol>\\n<ul>\\n<li>Build your future in&nbsp;<strong>FinTech<\/strong><\/li>\\n<li><strong>85% of our leaders started in entry-level roles<\/strong><\/li>\\n<\/ul>\\n<\/ol>\\n<p><strong>Great workplace<\/strong><\/p>\\n<ol>\\n<ul>\\n<li>Join a company recognized as a&nbsp;<strong>Best Employer<\/strong><\/li>\\n<li>Work in an&nbsp;<strong>ESG-certified<\/strong>, modern, and people-centered environment<\/li>\\n<\/ul>\\n<\/ol>\\n<p>&nbsp;<\/p>\\n<div>\\n<div>\\n<p><strong>Eligibility to work<\/strong>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>In accordance with&nbsp;Romania&rsquo;s law, only applicants who are legally authorized to work in&nbsp;Romania&nbsp;will be considered for this position.\u202f&nbsp;<\/p>\\n<\/div>\\n<\/div>\\n<div>&nbsp;<\/div>\\n<div>\\n<p><strong>Concentrix is an equal opportunity employer <\/strong>&nbsp;<\/p>\\n<\/div>\\n<\/div>\\n<div>\\n<p><em>We're&nbsp;proudly&nbsp;united as one&nbsp;team, one company, globally.&nbsp;We're&nbsp;committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em>&nbsp;<\/p>\\n<\/div>\",\"ats_external_id\":\"RO-377\",\"location\":\"Remote, Remote\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-01T11:13:57.970+03:00\",\"created_at\":\"2026-07-31T10:51:44.243+03:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-romania.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zNzc?\",\"apply_url\":\"https:\/\/concentrix-romania.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zNzc\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-romania\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"4\",\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":\"1\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"1171\",\"campaign_id\":\"23157\",\"campaign_title\":\"Sr. Software Engineer (TCF) R1751540\",\"campaign_type\":\"job_application\",\"job_title\":\"Java Full stack Developer (NoSQl and Solr exp)\",\"street\":\"Omaha, NE 68179\",\"address\":\"Omaha, NE 68179\",\"city\":\"Omaha\",\"state\":\"Nebraska\",\"postal_code\":\"68179\",\"region\":null,\"country\":\"United States of America\",\"short_description\":\"We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\nOur gamechangers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p><b>Role: Java Full stack Developer (NoSQl and Solr exp)<\/b><\/p><p><b>Location: Omaha, NE (Onsite - 5 days a week)<\/b><\/p><p><\/p><p>We\u2019re looking for a Java Full Stack Developer who brings strong backend engineering depth along with modern front-end development experience to build scalable, enterprise-grade digital solutions. In this role, you will develop and maintain applications using Java 8, Spring Boot, REST APIs, Angular, Kafka, and distributed data technologies such as Cassandra or MongoDB, while helping design performant integrations, search capabilities, and data processing workflows across complex ecosystems.<\/p><p><\/p><p><b>Responsibilities<\/b><\/p><ul><li>Develop, enhance, and maintain enterprise applications using\u00a0<b>Java 8,\u00a0Spring Boot, and\u00a0RESTful APIs<\/b><\/li><li>Design, build, and support full stack solutions with strong backend services and responsive front-end interfaces using\u00a0<b>Angular 8<\/b> or above<\/li><li>Collaborate with\u00a0UI\/UX designers, product teams, and fellow engineers to deliver intuitive, user-centered application experiences<\/li><li>Build and integrate scalable messaging and event-driven solutions using\u00a0Kafka,\u00a0JMS, and related integration frameworks<\/li><li>Work with\u00a0<b>NoSQL databases\u00a0such as\u00a0Cassandra\u00a0or\u00a0MongoDB\u00a0<\/b>to model, store, and retrieve large-scale data efficiently<\/li><li>Design and optimize queries for\u00a0Oracle,\u00a0SQL, and\u00a0NoSQL\u00a0data stores based on application and performance requirements<\/li><li>Implement and support enterprise search solutions using\u00a0<b>Solr\u00a0and\/or\u00a0OpenSearch<\/b><\/li><li>Contribute to large-scale data engineering and processing use cases leveraging\u00a0Apache Spark<\/li><li>Create reusable, secure, and high-performing APIs and services for internal and external system integrations<\/li><li>Troubleshoot application, integration, and performance issues across distributed systems and environments<\/li><li>Participate in code reviews, technical design discussions, and continuous improvement initiatives to elevate engineering quality<\/li><li>Support best practices in software development, including clean code, testing, documentation, and version control<\/li><li>Partner with cross-functional stakeholders to translate business needs into scalable technical solutions<\/li><\/ul><p><\/p><p><b>Qualifications<\/b><\/p><ul><li>Bachelor\u2019s degree in\u00a0Computer Science,\u00a0Information Technology, or a related field, or equivalent practical experience<\/li><li>Proven experience as a\u00a0Java Full Stack Developer\u00a0in enterprise application environments<\/li><li>Strong hands-on experience with\u00a0Java 8,\u00a0Spring Boot, and\u00a0REST API\u00a0development<\/li><li>Experience building front-end applications using\u00a0Angular 8 or above<\/li><li>Solid experience with messaging and integration technologies such as\u00a0Kafka,\u00a0JMS, and related event-driven patterns<\/li><li>Hands-on experience with\u00a0<b>Cassandra\u00a0or\u00a0MongoDB\u00a0or other\u00a0NoSQL\u00a0databases<\/b><\/li><li>Experience working with\u00a0<b>Solr\u00a0and\/or\u00a0OpenSearch<\/b>\u00a0for indexing, search, and retrieval use cases<\/li><li>Working knowledge of\u00a0Apache Spark\u00a0for distributed data processing and analytics workflows<\/li><li>Experience designing and optimizing queries for\u00a0Oracle,\u00a0SQL, and\u00a0NoSQL\u00a0databases<\/li><li>Strong understanding of microservices, distributed systems, and enterprise integration patterns<\/li><li>Familiarity with application performance tuning, debugging, and troubleshooting in production-grade systems<\/li><li>Strong collaboration and communication skills with the ability to work effectively across technical and non-technical teams<\/li><li>Experience with Agile delivery methods and modern software development lifecycle practices preferred<\/li><li>Exposure to CI\/CD pipelines, version control systems, and automated testing practices is a plus<\/li><\/ul><p><\/p><p>The base salary for this position is $92,250 to $101,500 plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program, 401(k) retirement plan, paid time off and holidays and paid learning days.<\/p><p><\/p><p>We accept applications for this position on an ongoing basis. It is currently for an existing, immediate vacancy; however, we are also considering applications for future opportunities as they arise. We encourage all interested candidates to apply.<\/p><p><\/p><p>As part of the hiring process, candidates may be required to undergo background screening and identity verification, where permitted by applicable law and consistent with the requirements of the role.\u00a0 Certain verification processes used by the Company or its service providers may involve technologies that rely on biometric identifiers or biometric information, where permitted by law.\u00a0 If biometric identifiers or biometric information are collected, used, or stored, the Company will provide the legally required disclosures and obtain any required written consent prior to such collection, and will handle such information in accordance with applicable biometric privacy laws and Company policies.<\/p><p><\/p><p><\/p><p>#LI-Onsite<br \/>#Omaha<br \/>#Nebraska<\/p><p><\/p><p><br \/><b>Physical and Mental Requirements:<br \/>\u00a0<br \/><\/b>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p><p><b>\u00a0<\/b><\/p><p><b>Equal Employment Opportunity:<br \/><br \/><\/b><\/p><p>Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.<\/p><p>\u00a0<\/p><p>For more information regarding your EEO rights as an applicant, please visit the following websites:<\/p><p><span style=\\\"color:#007380\\\">\u00b7\u00a0\u00a0\u00a0\u00a0<\/span><a target=\\\"_blank\\\" href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf\\\"><span style=\\\"color:#0000ff\\\"><u>English<\/u><\/span><\/a><span style=\\\"color:#007380\\\">\u00a0\u00a0 <\/span><\/p><p><span style=\\\"color:#007380\\\">\u00b7\u00a0\u00a0\u00a0<\/span><a target=\\\"_blank\\\" href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf\\\"><span style=\\\"color:#0000ff\\\"><u>Spanish<\/u><\/span><\/a><span style=\\\"color:#007380\\\"> <\/span><\/p><p><\/p><p><b>Accommodation:<br \/><br \/><\/b><\/p><p><span style=\\\"color:#000000\\\">Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.\u00a0If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <\/span><a target=\\\"_blank\\\" href=\\\"mailto:app.acco@concentrix.com\\\"><span style=\\\"color:#007380\\\"><u>app.acco@concentrix.com<\/u><\/span><\/a><span style=\\\"color:#000000\\\">.\u00a0 All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/span><\/p><p><span style=\\\"color:#ff0000\\\">\u00a0<\/span><\/p><p><b>Artificial Intelligence:<br \/><br \/><\/b><\/p><p><span style=\\\"color:#000000\\\">As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/span><\/p><p><span style=\\\"color:#000000\\\">\u00a0<\/span><\/p><p><b>Work Authorization:<\/b><\/p><p>\u00a0<\/p><p>In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. <span style=\\\"color:#000000\\\">Must reside in the United States or have a valid U.S. address for residence. \u00a0<\/span><\/p><p><span style=\\\"color:#000000\\\">\u00a0<\/span><\/p><p><\/p><p><b>For further information on available work states and Equal Employment Opportunity as an applicant, please click <\/b><a target=\\\"_blank\\\" href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\"><span style=\\\"color:#0000ff\\\"><b><u>HERE<\/u><\/b><\/span><\/a><\/p><p><\/p><p><\/p>\",\"ats_external_id\":\"R1751540\",\"location\":\"Omaha, Nebraska\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-12T20:39:59.474+08:00\",\"created_at\":\"2026-07-31T02:04:35.358+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMzE1Nw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/Omaha-NE-68179\/Java-Full-stack-Developer--NoSQl-and-Solr-exp-_R1751540\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Software Development\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"b67da9176e3d1063316080f0b2237f6f\",\"descriptor\":\"Concentrix CVG Customer Management Group Inc.\",\"reference_id\":\"YUS04\",\"organization_reference_id\":\"YUS04\"},\"language\":[],\"location\":{\"city\":\"Omaha\",\"state\":\"Nebraska\",\"country\":{\"wid\":\"bc33aa3152ec42d4995f4791a106ed09\",\"iso2\":\"US\",\"iso3\":\"USA\",\"descriptor\":\"United States of America\",\"iso_numeric\":\"840\"},\"postal_code\":\"68179\",\"primary_location\":{\"id\":\"LOCATION-3-10266\",\"wid\":\"ee01a862fbcf1009c58b3f08f7260000\",\"descriptor\":\"Omaha, NE 68179\"}},\"languages\":null,\"recruiter\":{\"email\":{\"wid\":\"575289d638ef010817966e5bc8bb0003\",\"address\":\"khaja.mohammed@concentrix.com\"},\"last_name\":\"Mohammed\",\"first_name\":\"Khaja Nasiruddin\"},\"categories\":[{\"id\":\"CF Software Development\",\"wid\":\"0227dc387a09014aa41f1f55f765a06b\",\"descriptor\":\"Software Development\"}],\"recruiters\":[{\"id\":\"102010144\",\"wid\":\"871dd66c54300107b3c81faa397e0000\",\"descriptor\":\"Nancy Morales Paez (102010144)\"},{\"id\":\"102012330\",\"wid\":\"f81830f171380107b57167912f2c0000\",\"descriptor\":\"Khaja Nasiruddin Mohammed (102012330)\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JT0345\",\"wid\":\"dff77bb9a4f01010b798667905240000\",\"descriptor\":\"Sr. Software Engineer (TCF)\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-381559\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/Omaha-NE-68179\/Java-Full-stack-Developer--NoSQl-and-Solr-exp-_R1751540\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/Omaha-NE-68179\/Java-Full-stack-Developer--NoSQl-and-Solr-exp-_R1751540\/apply\",\"job_requisition_id\":\"R1751540\"}],\"organizations\":[{\"wid\":\"f74bef87fd1d01112caa426c29140000\",\"descriptor\":\"6950 - Union Pacific Railroad - PUSA0365\",\"reference_id\":\"PUSA0365\",\"custom_reference_id\":\"PUSA0365\"},{\"wid\":\"c8845a804ff7011141d305990c750000\",\"descriptor\":\"W0ZG5G Uprr Billable Usa\",\"reference_id\":\"W0ZG5G\",\"custom_reference_id\":\"W0ZG5G\"}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"wid\":\"871dd66c5430010817cf5726ab2f0003\",\"address\":\"finny.samuel1@concentrix.com\"},\"last_name\":\"Samuel\",\"first_name\":\"Finny\"},\"category_groups\":[{\"id\":\"CF Application Development Group\",\"wid\":\"0227dc387a0901953338594ceb6523d4\",\"descriptor\":\"Application Development Group\"}],\"job_requisition\":{\"id\":\"R1751540\",\"wid\":\"3a00bf82a5f4101fbc441e4e7a5d0000\",\"descriptor\":\"R1751540 Java Full stack Developer (NoSQl and Solr exp) (Evergreen) (Open)\"},\"recruiter_group\":[{\"email\":{\"wid\":\"575289d638ef010817966e5bc8bb0003\",\"address\":\"khaja.mohammed@concentrix.com\"},\"last_name\":\"Mohammed\",\"first_name\":\"Khaja Nasiruddin\"},{\"email\":{\"wid\":\"3bcc11a5702b0108185f3e3052360000\",\"address\":\"nancy.morales@concentrix.com\"},\"last_name\":\"Morales\",\"first_name\":\"Nancy\"}],\"requisition_type\":null,\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_T8\",\"wid\":\"c8e0e0a8af1d10107675404adcde0000\",\"descriptor\":\"Grade T8\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":null,\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"1699\",\"campaign_id\":\"1381\",\"campaign_title\":\"EasyJet Legal \/ French \/ BM \/ Lisbon\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Resolution Advisor(French-speaking) - Airline Company\u00a0\",\"street\":null,\"address\":null,\"city\":\"Lisbon\",\"state\":\"Lisbon\",\"postal_code\":null,\"region\":\"Lisboa\",\"country\":\"Portugal\",\"short_description\":\"Experience the power of a game-changing career!\",\"long_description\":\"<p>Are you looking for what&rsquo;s next? We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as a<strong> Customer Resolution Advisor in Lisbon, Portugal (On-Site)<\/strong>&nbsp;you will ensure that performance goals are met across all operations. And that we fulfill client expectations related to operational excellence: high targets regarding quality, efficiency &amp; customer journey improvement.<\/p>\\n<p><strong>Career growth and personal development<\/strong><\/p>\\n<p>We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed. At Concentrix, there&rsquo;s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p><strong>What you will do in this role<\/strong><\/p>\\n<p>As a Customer Resolution Advisor, you will:<\/p>\\n<ul>\\n<li>Verify if transport operators are treating all passengers by their rights.<\/li>\\n<li>Understand the customer's unique situation and proceed with treatment and follow-up of their legal claims.<\/li>\\n<li>Manage legal claims with different actors including lawyers, legal officers, and national enforcement bodies to properly assess the customer&rsquo;s claiming foundations.<\/li>\\n<\/ul>\\n<p><strong>Your qualifications<\/strong><\/p>\\n<p>Concentrix is a great match if you:<\/p>\\n<ul>\\n<li>Have a high level of French (C1) and a good level of English (B2)<\/li>\\n<li>Have excellent communication skills&nbsp;<\/li>\\n<li>Have previous experience in Customer Service or as a tourism\/travel representative is a plus<\/li>\\n<li>Are proactive, self-motivated, and a great team player<\/li>\\n<\/ul>\\n<p>If you feel you don&rsquo;t check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it&rsquo;s this or another role.<\/p>\\n<p><strong>What&rsquo;s in it for you<\/strong><\/p>\\n<p>In this role, we offer benefits that help you support your unique lifestyle:<\/p>\\n<ul>\\n<li>Full-time with indefinite contracts (negotiable depending on your experience and or client's needs)<\/li>\\n<li>Competitive salary and performance bonus<\/li>\\n<li>Central location in Lisbon,&nbsp;Portugal<\/li>\\n<li>Bring-a-friend (referral) bonus opportunities<\/li>\\n<li>Full paid training on the company and the project you'll be working on<\/li>\\n<li>Career development programs<\/li>\\n<\/ul>\\n<p><strong>Experience the best version of you!<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p><strong>Concentrix is an equal-opportunity employer<\/strong><\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em><\/p>\\n<p><strong>Eligibility to work<\/strong><\/p>\\n<p>In accordance with Portugal&rsquo;s law, only applicants who are legally authorized to work in Portugal will be considered for this position.<\/p>\",\"ats_external_id\":\"PT-1381\",\"location\":\"Lisbon, Lisboa\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-16T15:18:49.869+01:00\",\"created_at\":\"2026-07-30T16:42:12.000+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMzgx?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMzgx\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"3\",\"auto_call\":\"0\",\"on_erp_listing\":null,\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"455\",\"campaign_id\":\"375\",\"campaign_title\":\"JoyBuy \/ English \/ Bucharest\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Support Representative with English \u2013 Bucharest, on-site\",\"street\":null,\"address\":null,\"city\":\"Bucharest\",\"state\":\"Bucharest\",\"postal_code\":null,\"region\":\"Bucharest\",\"country\":\"Romania\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p>Are you native or at least fluent in English? Do you possess excellent etiquette both written and spoken and you are an active listener? If so, then join a team of game-changers who are powering the brands of the future in tech, finance, travel, fashion, healthcare, and more.<\/p>\\n<p>Our new opportunity as a<strong><em> Customer Support Representative with English<\/em>&nbsp;<\/strong>is made for you!<\/p>\\n<p>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/p>\\n<p>\ud83c\udfaf <strong>About the Role<\/strong>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/p>\\n<p><strong>Role details <\/strong><\/p>\\n<p>Location:&nbsp;Bucharest&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/p>\\n<p>Work model:&nbsp;On-site, from our modern office in Bucharest&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/p>\\n<p>Employment type:&nbsp;Full-time&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/p>\\n<p>Contract type:&nbsp;Permanent employment contract&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>\ud83c\udfaf What you will do <\/strong><\/p>\\n<p><strong>Key Tasks<\/strong><\/p>\\n<ul>\\n<li>Serve as the main contact for English\u2011speaking customers, addressing questions and solving issues across various channels.<\/li>\\n<li>Maintain precise records of customer interactions and transactions using our ticket handling system.<\/li>\\n<li>Take ownership of customer complaints, escalate when necessary, and ensure timely and satisfactory resolution.<\/li>\\n<li>Identify and assess customer needs to achieve a high level of satisfaction.<\/li>\\n<li>Follow communication scripts and procedures while adapting to individual situations as needed.<\/li>\\n<\/ul>\\n<p>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/p>\\n<p>\ud83c\udfaf <strong>What We&rsquo;re Looking For&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; <\/strong><\/p>\\n<p><strong>Education &amp; Experience<\/strong><\/p>\\n<p>&bull; Bachelor's degree or equivalent practical experience.<br \/>&bull; At least 1 year of experience in a customer service or related role ( OR recent graduates with excellent communication skills are also encouraged to apply).<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Language Skills<\/strong>&nbsp;<\/p>\\n<p>&bull; English: Native speaker or proficiency at C1 level, with impeccable grammar and pronunciation.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Core Competencies &amp; Skills<\/strong><\/p>\\n<p>&bull; Excellent phone etiquette and active listening skills.<br \/>&bull; Proficiency in Microsoft Office Suite (Word, Excel, Outlook). Ability to quickly learn new helpdesk software and ticket handling systems.<br \/>&bull; Strong customer orientation and a service\u2011minded attitude.<br \/>&bull; Ability to adapt and respond effectively to different types of customers and situations.<br \/>&bull; Excellent multitasking, prioritization, and time\u2011management skills.<br \/>&bull; Attention to detail, responsibility, and a strong team spirit.<br \/>&bull; Ability to remain calm and professional under pressure<\/p>\\n<p>&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;&nbsp;<\/p>\\n<p><strong>\ud83c\udfaf What We Offer&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; <\/strong><\/p>\\n<p><strong>Compensation<\/strong><\/p>\\n<ul>\\n<li>Competitive salary&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/li>\\n<li>Monthly performance bonus&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/li>\\n<li>Private medical subscription<\/li>\\n<li>EAP program (financial, psychological, personal development)<\/li>\\n<li>Relaxing room - chair massage<\/li>\\n<li>Fruits day<\/li>\\n<li>Bookster membership (library)<\/li>\\n<li>Social events (charity)<\/li>\\n<li>Benefit platform (meal tickets, transportation, vouchers &amp; discounts, gym membership, and many more)<\/li>\\n<li>Referral bonuses (you can reach up to 5000 RON, depending on the campaign)<\/li>\\n<li>Eyeglasses discount (&gt; 6 months in the company)<\/li>\\n<li>Easter\/Christmas incentives (&gt; 3 months in the company)<\/li>\\n<li>Fidelity Bonus - for each extra year spent in the company<\/li>\\n<li>Seniority bonus after 2\/5\/10 years in the company<\/li>\\n<li>Free access to training courses&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Growth and environment&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; <\/strong><\/p>\\n<ul>\\n<li>Product knowledge training&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/li>\\n<li>Real&nbsp;career growth opportunities&nbsp;within a global brand&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/li>\\n<li>A&nbsp;supportive team culture&nbsp;and supportive managers&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/li>\\n<li>The chance to represent an&nbsp;international brand known for innovation and quality<\/li>\\n<li>An&nbsp;ESG-certified, people-centered and modern work environment&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/li>\\n<li>85% of our leaders started where you are&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/li>\\n<\/ul>\\n<p><strong>A workplace recognized as:<\/strong><\/p>\\n<ul>\\n<li>Employer of the Year - Romanian Business Services Forum &amp; Awards 2026<\/li>\\n<li>Most Transformed Workplace - Romanian Business Services Forum &amp; Awards 2025<\/li>\\n<li>Global Top 100 Inspiring Workplaces (2nd globally in 2025)<\/li>\\n<\/ul>\\n<p><strong>Proud of our awards:<\/strong><\/p>\\n<ul>\\n<li>Artificial Intelligence Excellence Award<\/li>\\n<li>Generative AI Product of the Year<\/li>\\n<li>Brandon Hall HCM Excellence Awards - recognizes talent management, learning, employee development and HR excellence<\/li>\\n<\/ul>\\n<p>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/p>\\n<p>\ud83c\udfaf <strong>Why Join Us&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; <\/strong><\/p>\\n<p><strong>What makes us different&nbsp;&nbsp;&nbsp;&nbsp; <\/strong>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/p>\\n<ul>\\n<li>Build your career with a&nbsp;globally recognized leader&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/li>\\n<li>Work with products that&nbsp;improve everyday life at home&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/li>\\n<li>Join a company where people stay because they&nbsp;grow and develop&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/li>\\n<li>Be part of a workplace that values&nbsp;learning, trust, and performance&nbsp;&nbsp;&nbsp;&nbsp;<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Concentrix is an equal opportunity employer<\/strong><\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em><\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Eligibility to work<\/strong><\/p>\\n<p>In accordance with Romania&rsquo;s law, only applicants who are legally authorized to work in Romania will be considered for this position.<\/p>\",\"ats_external_id\":\"RO-375\",\"location\":\"Bucharest, Bucharest\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-06T16:47:01.963+03:00\",\"created_at\":\"2026-07-30T15:37:52.454+03:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-romania.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zNzU?\",\"apply_url\":\"https:\/\/concentrix-romania.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zNzU\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-romania\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"2\",\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":\"1\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"1700\",\"campaign_id\":\"1380\",\"campaign_title\":\"SumUp \/ French \/ WAH \/ Porto\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Support Agent (French-speaking) - POS System Solutions - Remote\",\"street\":null,\"address\":null,\"city\":\"Porto\",\"state\":\"Porto District\",\"postal_code\":null,\"region\":\"Porto\",\"country\":\"Portugal\",\"short_description\":\"Experience the power of a game-changing career!\",\"long_description\":\"<p>Are you looking for what&rsquo;s next? We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as a<strong> Customer Support Agent in Porto, Portugal (Remote) <\/strong>you will ensure that performance goals are met across all operations. And that we fulfill client expectations related to operational excellence: high targets regarding quality, efficiency &amp; customer journey improvement. Furthermore, you'll have an active part in ensuring client guidelines, promoting, and actively participating in the service improvements provided to all users.<\/p>\\n<p><strong>Career growth and personal development<\/strong><\/p>\\n<p>We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed. At Concentrix, there&rsquo;s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>What you will do in this role&nbsp;<\/strong><\/p>\\n<p>As a Customer Support Agent, you will:<\/p>\\n<ul>\\n<li>Be the voice of our company &ndash; the direct link to our customers<\/li>\\n<li>Take care of our Italian-speaking customers by phone, email, chat and social media&nbsp;channels<\/li>\\n<li>Support competently our merchants for all questions and inquiries about our product&nbsp;and service<\/li>\\n<li>Work on the optimisation of all processes related to our customers, to&nbsp;<br \/>constantly increase the happiness of our merchants<\/li>\\n<li>Work with other departments together, for example, Sales and Marketing<\/li>\\n<li>You will be part of an international and multilingual team<\/li>\\n<\/ul>\\n<p><strong>Your qualifications<\/strong><\/p>\\n<p>Concentrix is a great match if you:<\/p>\\n<ul>\\n<li>Are fluent, verbal and written in<strong> French (C1) <\/strong><\/li>\\n<li>Have an advanced level of <strong>English (B2)<\/strong><\/li>\\n<li>Have strong communication skills: approachable, patient and customer-oriented<\/li>\\n<li>Have a high level of empathy: providing excellent, customer-friendly service is your top priority<\/li>\\n<li>Are capable of managing escalation processes and resolving complex issues<\/li>\\n<li>Have prior experience as customer support<\/li>\\n<li>Are familiar with omnichannel support (phone, chat, e-mail) and ability to work with many tools at once and are proficient in using a smartphone, tablet and computers<\/li>\\n<\/ul>\\n<p>If you feel you don&rsquo;t check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it&rsquo;s this or another role.<\/p>\\n<p><strong>What&rsquo;s in it for you<\/strong><\/p>\\n<p>In this role, we offer benefits that help you support your unique lifestyle:<\/p>\\n<ul>\\n<li>Competitive salary and performance bonus<\/li>\\n<li>Work from home in Porto, Portugal<\/li>\\n<li>Bring-a-friend (referral) bonus opportunities<\/li>\\n<li>Full paid training on the company and the project you'll be working on<\/li>\\n<li>Career development programs<\/li>\\n<\/ul>\\n<p><strong>Experience the best version of you!<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p><strong>Concentrix is an equal-opportunity employer<\/strong><\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em><\/p>\\n<p><strong>Eligibility to work<\/strong><\/p>\\n<p>In accordance with Portugal&rsquo;s law, only applicants who are legally authorized to work in Portugal will be considered for this position.<\/p>\\n<p>&nbsp;<\/p>\",\"ats_external_id\":\"PT-1380\",\"location\":\"Porto, Porto\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-09-23T00:59:03.966+01:00\",\"created_at\":\"2026-07-30T15:36:29.433+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMzgw?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMzgw\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"3\",\"auto_call\":\"0\",\"on_erp_listing\":\"0\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"1701\",\"campaign_id\":\"1373\",\"campaign_title\":\" Msccruises \/ German \/ WAH \/ Porto \/ ad in german\",\"campaign_type\":\"job_application\",\"job_title\":\"Kundenservice und Vertrieb  \u2013 Kreuzfahrtgesellschaft \u2013 Homeoffice\",\"street\":null,\"address\":null,\"city\":\"Porto\",\"state\":\"Porto District\",\"postal_code\":null,\"region\":\"Porto\",\"country\":\"Portugal\",\"short_description\":\"Erleben Sie die Kraft einer Karriere, die den Unterschied macht \",\"long_description\":\"<p>Sind Sie auf der Suche nach dem, was als n&auml;chstes kommt? Wir sind ein globaler Technologie- und Dienstleistungsf&uuml;hrer, der die Marken der Zukunft vorantreibt. Wir helfen bekannten Marken, die Sie t&auml;glich nutzen, ihr Gesch&auml;ft mit Technologie und integrierten L&ouml;sungen in &uuml;ber 70 L&auml;ndern zu verbessern. Und wir sind stolz darauf, Jahr f&uuml;r Jahr mit Auszeichnungen wie \\\"World's&nbsp;Best&nbsp;Workplaces\\\", \\\"Best Companies&nbsp;for&nbsp;Career Growth\\\" und \\\"Best Company Culture\\\" ausgezeichnet zu werden&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p>Wenn Sie&nbsp;sich&nbsp;weiterentwickeln&nbsp;m&ouml;chten&nbsp;und Inspiration&nbsp;suchen,&nbsp;tragen&nbsp;Sie in der Position&nbsp;<strong>Customer&nbsp;Representative&nbsp;und&nbsp;Vertrieb&nbsp;in Portugal (Homeoffice)<\/strong>&nbsp;dazu&nbsp;bei,&nbsp;dass&nbsp;Leistungsziele&nbsp;in&nbsp;allen&nbsp;operativen&nbsp;Bereichen&nbsp;erreicht&nbsp;werden.&nbsp;Dar&uuml;ber&nbsp;hinaus&nbsp;stellen&nbsp;Sie&nbsp;sicher,&nbsp;dass&nbsp;die&nbsp;Erwartungen&nbsp;unserer&nbsp;Kunden in&nbsp;Bezug&nbsp;auf operative&nbsp;Exzellenz&nbsp;erf&uuml;llt&nbsp;werden&nbsp;&ndash;&nbsp;insbesondere&nbsp;im&nbsp;Hinblick&nbsp;auf&nbsp;hohe&nbsp;Qualit&auml;ts\u2011&nbsp;und&nbsp;Effizienzziele&nbsp;sowie&nbsp;die&nbsp;kontinuierliche&nbsp;Verbesserung&nbsp;der Customer Journey.&nbsp;<\/p>\\n<p>Zudem&nbsp;&uuml;bernehmen&nbsp;Sie&nbsp;eine&nbsp;aktive&nbsp;Rolle&nbsp;bei&nbsp;der&nbsp;Einhaltung&nbsp;der&nbsp;Kundenvorgaben,&nbsp;f&ouml;rdern&nbsp;Serviceverbesserungen&nbsp;und&nbsp;wirken&nbsp;aktiv&nbsp;an&nbsp;deren&nbsp;Umsetzung&nbsp;f&uuml;r alle&nbsp;Nutzerinnen&nbsp;und&nbsp;Nutzer&nbsp;mit&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Karrierewachstum und pers&ouml;nliche Entwicklung<\/strong>&nbsp;<\/p>\\n<p>Wir bieten Ihnen alle Schulungen, modernste Technologien und die kontinuierliche Unterst&uuml;tzung, die Sie f&uuml;r Ihren Erfolg ben&ouml;tigen. Bei&nbsp;Concentrix&nbsp;gibt es ein echtes Karriere- und pers&ouml;nliches Entwicklungspotenzial. Tats&auml;chlich wurden etwa 80 % unserer Manager und F&uuml;hrungskr&auml;fte intern bef&ouml;rdert! Aus diesem Grund bieten wir eine Reihe von KOSTENLOSEN Lern- und F&uuml;hrungskr&auml;fteentwicklungsprogrammen an, die Sie auf den Weg zu der Art von Karriere bringen, die Sie sich schon immer vorgestellt haben.&nbsp;<\/p>\\n<p>\u202f&nbsp;<\/p>\\n<p><strong>Ihre Aufgaben in dieser Rolle<\/strong>&nbsp;<\/p>\\n<p>Als Kundenservice-Mitarbeiter werden Sie:&nbsp;<\/p>\\n<ul>\\n<li>Verkauf&nbsp;von&nbsp;Kreuzfahrtpaketen&nbsp;<\/li>\\n<\/ul>\\n<ul>\\n<li>Cross\u2011Selling und Upselling von&nbsp;Kreuzfahrtpaketen&nbsp;sowie&nbsp;zugeh&ouml;rigen&nbsp;Zusatzprodukten&nbsp;<\/li>\\n<\/ul>\\n<ul>\\n<li>Kundenbetreuung&nbsp;nach&nbsp;der&nbsp;Buchung&nbsp;sowie&nbsp;Unterst&uuml;tzung&nbsp;beim&nbsp;Buchungsmanagement&nbsp;<\/li>\\n<\/ul>\\n<ul>\\n<li>Unterst&uuml;tzung&nbsp;von&nbsp;Reiseb&uuml;ros&nbsp;bei&nbsp;Buchungen&nbsp;und der Verwaltung von&nbsp;Buchungen&nbsp;<\/li>\\n<\/ul>\\n<ul>\\n<li>Unterst&uuml;tzung&nbsp;der&nbsp;Kundinnen&nbsp;und Kunden&nbsp;bei&nbsp;einer&nbsp;Vielzahl&nbsp;von&nbsp;Anfragen, z.\u202fB.&nbsp;zu&nbsp;Reisezielen,&nbsp;Schiffen,&nbsp;erforderlichen&nbsp;Dokumenten,&nbsp;Preisen&nbsp;usw.&nbsp;<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Ihre&nbsp;Qualifikationen&nbsp;<\/strong>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p>Concentrix&nbsp;ist&nbsp;f&uuml;r Sie&nbsp;eine&nbsp;ausgezeichnete&nbsp;Wahl,&nbsp;wenn&nbsp;Sie:&nbsp;<\/p>\\n<ul>\\n<li>&Uuml;ber&nbsp;flie&szlig;ende&nbsp;Deutschkenntnisse&nbsp;in Wort und Schrift (Niveau&nbsp;C1)&nbsp;verf&uuml;gen&nbsp;<\/li>\\n<\/ul>\\n<ul>\\n<li>Sehr&nbsp;gute&nbsp;Englischkenntnisse&nbsp;(Niveau&nbsp;B2)&nbsp;besitzen&nbsp;<\/li>\\n<\/ul>\\n<ul>\\n<li>Nachgewiesene&nbsp;Computerkenntnisse&nbsp;haben&nbsp;und&nbsp;eine&nbsp;sorgf&auml;ltige,&nbsp;zuverl&auml;ssige&nbsp;Arbeitsweise&nbsp;zeigen&nbsp;<\/li>\\n<\/ul>\\n<ul>\\n<li>Eine&nbsp;hohe&nbsp;Detailgenauigkeit&nbsp;sowie&nbsp;eine&nbsp;ausgepr&auml;gte&nbsp;Probleml&ouml;sungsorientierung&nbsp;mitbringen&nbsp;<\/li>\\n<\/ul>\\n<ul>\\n<li>In der Lage&nbsp;sind,&nbsp;schriftlich&nbsp;wie&nbsp;m&uuml;ndlich&nbsp;effektiv&nbsp;zu&nbsp;kommunizieren&nbsp;<\/li>\\n<\/ul>\\n<ul>\\n<li>Ausgezeichnete&nbsp;F&auml;higkeiten&nbsp;im&nbsp;Multitasking&nbsp;besitzen, die f&uuml;r&nbsp;diese&nbsp;Position&nbsp;unerl&auml;sslich&nbsp;sind&nbsp;<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p>Wenn Sie das Gef&uuml;hl haben, dass Sie nicht alle K&auml;stchen ankreuzen, empfehlen wir Ihnen dennoch, sich zu bewerben. Wir werden unser Bestes geben, um Ihnen die passende Stelle anzubieten, sei es diese oder eine andere.&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Was wir Ihnen bieten<\/strong>&nbsp;<\/p>\\n<p>In dieser Position profitieren Sie von Vorteilen, die Ihren individuellen Lebensstil unterst&uuml;tzen:&nbsp;<\/p>\\n<ul>\\n<li>Vollzeitstelle mit unbefristetem Vertrag (verhandelbar je nach Erfahrung und Kundenbedarf)&nbsp;<\/li>\\n<\/ul>\\n<ul>\\n<li>Wettbewerbsf&auml;higes Gehalt und leistungsabh&auml;ngiger Bonus&nbsp;<\/li>\\n<\/ul>\\n<ul>\\n<li>Von&nbsp;zu&nbsp;Hause&nbsp;aus&nbsp;arbeiten&nbsp;in Portugal&nbsp;<\/li>\\n<\/ul>\\n<ul>\\n<li>&bdquo;Bring-a-friend&ldquo;-Pr&auml;mienprogramm (Mitarbeiterempfehlungen)&nbsp;<\/li>\\n<\/ul>\\n<ul>\\n<li>Vollst&auml;ndig bezahlte Schulung zur Firma und zum Projekt&nbsp;<\/li>\\n<\/ul>\\n<ul>\\n<li>Programme zur beruflichen Weiterentwicklung&nbsp;<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Erleben Sie die beste Version Ihrer selbst!<\/strong>&nbsp;<\/p>\\n<p>Wenn sich das nach dem perfekten n&auml;chsten Schritt in Ihrer Karriere anh&ouml;rt, m&ouml;chten wir Sie kennenlernen. Bewerben Sie sich noch heute und finden Sie heraus, warum &uuml;ber 440.000 Game-Changer&nbsp;weltweit&nbsp;Concentrix&nbsp;als ihren &bdquo;Employer&nbsp;of&nbsp;Choice&ldquo; bezeichnen.&nbsp;<\/p>\\n<p><strong>Concentrix&nbsp;ist ein Arbeitgeber der Chancengleichheit<\/strong>&nbsp;<\/p>\\n<p>Wir sind stolz darauf, weltweit als ein Team und ein Unternehmen vereint zu sein. Wir verpflichten uns zu gleichen Besch&auml;ftigungschancen f&uuml;r alle Bewerber sowie zu einem Arbeitsumfeld frei von Diskriminierung und Bel&auml;stigung. Unsere Recruiting-Praktiken basieren ausschlie&szlig;lich auf gesch&auml;ftlichen Anforderungen, Stellenprofilen und beruflichen Qualifikationen &ndash; unabh&auml;ngig von Herkunft, Alter, Geschlechtsidentit&auml;t, sexueller Orientierung, Religion, ethnischer Zugeh&ouml;rigkeit, famili&auml;rem Status, Nationalit&auml;t, Behinderung oder anderen gesetzlich gesch&uuml;tzten Merkmalen.&nbsp;<\/p>\\n<p><strong>Arbeitserlaubnis<\/strong>&nbsp;<\/p>\\n<p>Gem&auml;&szlig; portugiesischem Recht werden nur Bewerber ber&uuml;cksichtigt, die rechtlich berechtigt sind, in Portugal zu arbeiten.&nbsp;<\/p>\\n<p>&nbsp;<\/p>\",\"ats_external_id\":\"PT-1373\",\"location\":\"Porto, Porto\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-07-30T15:01:03.646+01:00\",\"created_at\":\"2026-07-30T14:59:25.597+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMzcz?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMzcz\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"de\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"3\",\"auto_call\":\"0\",\"on_erp_listing\":\"0\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"1172\",\"campaign_id\":\"23087\",\"campaign_title\":\"Team Leader, Operations R1751045\",\"campaign_type\":\"job_application\",\"job_title\":\"Superviseur (H\/F) - Bilingue - Fran\u00e7ais\/Anglais\",\"street\":\"MDG Antananarivo - Andraharo Zone Galaxy\",\"address\":\"MDG Antananarivo - Andraharo Zone Galaxy\",\"city\":\"Antananarivo\",\"state\":\"Antananarivo\",\"postal_code\":\"101\",\"region\":null,\"country\":\"Madagascar\",\"short_description\":\"The Team Leader, Operations is responsible for the day-to-day supervision of a group of call center associates. 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Sp\u00e9cialistes de l&#39;am\u00e9lioration de l&#39;exp\u00e9rience client et de l&#39;optimisation des processus m\u00e9tiers, nous aidons les entreprises \u00e0 se transformer et atteindre l&#39;excellence, dans un environnement inclusif, collaboratif et innovant.\u00a0<\/p><p><b>Votre mission en tant que superviseur : <\/b><\/p><p>Vous aurez entre vos mains l&#39;opportunit\u00e9 d&#39;exercer un r\u00f4le palpitant :<\/p><ul><li>Assurer le pilotage quotidien de l\u2019\u00e9quipe<\/li><li>Accompagner r\u00e9guli\u00e8rement les collaborateurs dans leur performance afin de garantir l\u2019atteinte des objectifs<\/li><li>Identifier les \u00e9carts de performance, mettre en place des plans d\u2019action adapt\u00e9s et suivre leur mise en \u0153uvre<\/li><li>Garantir la qualit\u00e9 de service et l\u2019atteinte des KPI<\/li><li>Apporter un support op\u00e9rationnel sur les appels clients escalad\u00e9s lorsque n\u00e9cessaire<\/li><li>Animer les r\u00e9unions d\u2019\u00e9quipe pour partager les informations cl\u00e9s, favoriser les \u00e9changes et organiser les activit\u00e9s de l\u2019\u00e9quipe<\/li><li>Incarner et promouvoir les valeurs de l\u2019entreprise au quotidien<\/li><\/ul><p><\/p><p><b>Ce que nous vous offrons\u00a0<\/b><\/p><p>Chez\u00a0Concentrix, nous faisons de la valorisation de nos talents une priorit\u00e9. Voici les avantages uniques que nous proposons pour reconna\u00eetre votre contribution :\u00a0<\/p><p>R\u00e9mun\u00e9ration et avantages :\u00a0<\/p><ul><li>Un contrat\u00a0CDI\u00a0de 40 heures par semaine<\/li><li>Un salaire attractif<\/li><li>Une\u00a0prime\u00a0variable selon vos r\u00e9sultats\u00a0<\/li><li>Une prime de langue<\/li><li>Une mutuelle sant\u00e9 compl\u00e9mentaire \u00e0 partir de votre 6\u00e8me mois d&#39;int\u00e9gration\u00a0<\/li><li>Un acc\u00e8s \u00e0 la cantine et au transport du personnel\u00a0<\/li><\/ul><p>Conditions de travail optimales :\u00a0<\/p><ul><li>Une formation continue\u00a0pour le d\u00e9veloppement de\u00a0vos\u00a0comp\u00e9tences.\u00a0<\/li><li>Un environnement de travail valorisant la qualit\u00e9 de vie au travail.\u00a0<\/li><li>Des perspectives d\u2019\u00e9volution professionnelle.\u00a0<\/li><\/ul><p>Le profil recherch\u00e9\u00a0<\/p><p><\/p><p>Pour briller dans ce r\u00f4le, nous recherchons des talents qui r\u00e9pondent aux crit\u00e8res suivants :<\/p><ul><li>Une parfaite ma\u00eetrise de l\u2019anglais et du fran\u00e7ais<\/li><li>Une exp\u00e9rience solide d&#39;au moins 1 an dans un poste similaire<\/li><li>Une aptitude naturelle au leadership et \u00e0 la gestion d&#39;\u00e9quipe<\/li><li>Profil fortement motiv\u00e9, avec de solides capacit\u00e9s \u00e0 accompagner et \u00e0 d\u00e9velopper les membres de l\u2019\u00e9quipe afin d\u2019atteindre les objectifs de performance<\/li><li>Capacit\u00e9 \u00e0 travailler sous pression tout en assurant le suivi des t\u00e2ches jusqu\u2019\u00e0 leur finalisation<\/li><li>Excellentes comp\u00e9tences en communication, \u00e0 l\u2019oral comme \u00e0 l\u2019\u00e9crit<\/li><li>Capacit\u00e9 \u00e0 encadrer une \u00e9quipe dans un environnement multit\u00e2che, \u00e0 prioriser les activit\u00e9s et \u00e0 respecter les d\u00e9lais de livraison<\/li><li>Aptitude \u00e0 former, accompagner et orienter une \u00e9quipe de collaborateurs<\/li><li>Flexibilit\u00e9 et disponibilit\u00e9 pour travailler selon des horaires variables<\/li><\/ul><p><\/p><p>Si vous \u00eates pr\u00eat \u00e0 relever ce d\u00e9fi captivant et \u00e0 propulser votre carri\u00e8re vers de nouveaux sommets, rejoignez-nous d\u00e8s aujourd&#39;hui !<\/p>\",\"ats_external_id\":\"R1751045\",\"location\":\"Antananarivo, Antananarivo\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-12T20:39:51.799+08:00\",\"created_at\":\"2026-07-30T00:04:23.239+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMzA4Nw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MDG-Antananarivo---Andraharo-Zone-Galaxy\/Superviseur--H-F----Bilingue---Franais-Anglais_R1751045\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"language\":[],\"location\":{\"city\":\"Antananarivo\",\"state\":\"Antananarivo\",\"country\":{\"wid\":\"db69cea6446c11de98360015c5e6daf6\",\"iso2\":\"MG\",\"iso3\":\"MDG\",\"descriptor\":\"Madagascar\",\"iso_numeric\":\"450\"},\"postal_code\":\"101\",\"primary_location\":{\"id\":\"MG-ANT-TITAN-01\",\"wid\":\"d400e09d53be101d47a03da815d20000\",\"descriptor\":\"MDG Antananarivo - 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Taiwan\",\"street\":\"MYS Kuala Lumpur - Levels 10,11,12 Equatorial Plaza\",\"address\":\"MYS Kuala Lumpur - Levels 10,11,12 Equatorial Plaza\",\"city\":\"Kuala Lumpur\",\"state\":\"Selangor\",\"postal_code\":\"50250\",\"region\":null,\"country\":\"Malaysia\",\"short_description\":\"The Team Leader, Operations is responsible for the day-to-day supervision of a group of call center associates. 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Schedule and organize team activities<\/li><li>Stay current on internal work processes, policies and procedures. Attend required manager development training<\/li><li>Promote the Concentrix values through both behavior and attitude, including being an advocate for team members<\/li><\/ul><p>\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0<\/h2><ul><li>Associate&#39;s degree in related field with two to four years of relevant experience preferred<\/li><li>Highly motivated individual with skills to develop and coach team members to achieve performance expectations<\/li><li>Work well under pressure and follow through on items to completion<\/li><li>Strong communication skills, both written and verbal<\/li><li>Ability to lead team in multi-tasking, prioritization, and meeting timelines on deliverable<\/li><li>Ability to mentor, coach and provide direction to a team of employees<\/li><li>Willingness to work a flexible schedule<\/li><\/ul><p>\u00a0\u00a0\u00a0<\/p><h2>Career Level Description\u00a0<\/h2><p>Receives assignments in tasks oriented terms and supervises subordinates to set priorities and complete assignments.\u00a0 Coordinates and supervises the daily activities of business or technical support or production team members.\u00a0 In charge of handling single and medium-sized line of business.\u00a0 Decisions are guided by policies, procedures and business plan; receives guidance and oversight from manager.\u00a0 Drives direct reports to achieve set metrics and business goals thru coaching, mentoring and providing regular feedback. Typically does not spend more than 20% of time performing the work supervised. Handles escalated issues.\u00a0 Supervises non-exempt employees who generally perform either a single task or multiple, but closely related tasks.<\/p><p><\/p><h2>&lt;&lt; Philippines ONLY, Additional Description &gt;&gt;\u00a0<\/h2><ul><li>Manage the employment status of call center associates and participate in the transfer, promotions or regularization of call center associates, which is necessary before any such employee-movement is made<\/li><li>Exercises independent judgment and discretion in the performance of the said main function as a means to implement management policies<\/li><li>Exercises authority to manage the employment status of a group of employees (firing, promotion, regularization, etc.) including identifying and addressing misconduct, policy and process violations of call center associates<\/li><li>Stay current on internal work processes, management policies and procedures and ensures implementation of the same Implement \u00a0management policies<\/li><li>Support and manage the program together with other Team Leaders and Managers \u00a0<\/li><li>Providing input into selecting, training, developing, and completing performance appraisal of work group(s) in accordance with the organization\u2019s policies and applicable legal requirements<\/li><li>Manage team members on their performance on a regular basis, and write and deliver performance appraisal.\u00a0<\/li><li>The Team Leader\u2019s role is a managerial level position, a position reposed with trust and confidence.\u00a0<\/li><\/ul><h2><b>Disclaimer\u00a0\u00a0 <\/b><\/h2><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p>\",\"ats_external_id\":\"R1748736\",\"location\":\"Kuala Lumpur, Selangor\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-12T20:39:51.834+08:00\",\"created_at\":\"2026-07-29T20:04:31.101+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMzA0NA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MYS-Kuala-Lumpur---Levels-101112-Equatorial-Plaza\/Team-Leader--Mandarin---Taiwan_R1748736\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"FILLED\",\"wid\":\"232c295da09343aea44be6eb390d719f\",\"descriptor\":\"Filled\"},\"company\":{\"wid\":\"b67da9176e3d1063315e94a52f7b7dac\",\"descriptor\":\"Concentrix CVG Malaysia Sdn. Bhd.\",\"reference_id\":\"YMY01\",\"organization_reference_id\":\"YMY01\"},\"language\":[],\"location\":{\"city\":\"Kuala Lumpur\",\"state\":\"Selangor\",\"country\":{\"wid\":\"972dc4ba8d454bc0b893ff84b1529077\",\"iso2\":\"MY\",\"iso3\":\"MYS\",\"descriptor\":\"Malaysia\",\"iso_numeric\":\"458\"},\"postal_code\":\"50250\",\"primary_location\":{\"id\":\"MY-KUA-EQUAT-01\",\"wid\":\"aaac3dd429ec101d00302a702b360000\",\"descriptor\":\"MYS Kuala Lumpur - Levels 10,11,12 Equatorial Plaza\"}},\"languages\":null,\"recruiter\":{\"email\":{\"wid\":\"cc926bd847451014f23d00233a560003\",\"address\":\"febrina.febrina@concentrix.com\"},\"last_name\":\".\",\"first_name\":\"Febby\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"}],\"recruiters\":[{\"id\":\"102902673\",\"wid\":\"40c990f5105c10340e09d6a8a4e80000\",\"descriptor\":\"Vibhuti Verma (102902673)\"},{\"id\":\"103126641\",\"wid\":\"0911a45276cb1012c74ffb92434e0000\",\"descriptor\":\"Febby . (103126641)\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC0629\",\"wid\":\"f9af6d726098011e35d4eefc4f06b1e2\",\"descriptor\":\"Team Leader, Operations\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-381993\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MYS-Kuala-Lumpur---Levels-101112-Equatorial-Plaza\/Team-Leader--Mandarin---Taiwan_R1748736\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MYS-Kuala-Lumpur---Levels-101112-Equatorial-Plaza\/Team-Leader--Mandarin---Taiwan_R1748736\/apply\",\"job_requisition_id\":\"R1748736\"}],\"organizations\":[{\"wid\":\"f03cc77bbc2310514ab34568e04d0000\",\"descriptor\":\"13847 - Bytedance - 980003896\",\"reference_id\":\"980003896\",\"custom_reference_id\":\"980003896\"},{\"wid\":\"4899d6d400b110514b082f32bf160000\",\"descriptor\":\"W0ZTEH Bytedancet&S\",\"reference_id\":\"W0ZTEH\",\"custom_reference_id\":\"W0ZTEH\"}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"wid\":\"f6358e3b3d6d01ec11423cfdff18c0c1\",\"address\":\"thanumalayan.prashant1@concentrix.com\"},\"last_name\":\"Prashant\",\"first_name\":\"Thanumalayan\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1748736\",\"wid\":\"6848aaf9dc52102ed1d673d02acd0000\",\"descriptor\":\"R1748736 Team Leader, Mandarin - Taiwan (Filled)\"},\"recruiter_group\":[{\"email\":{\"wid\":\"cc926bd847451014f23d00233a560003\",\"address\":\"febrina.febrina@concentrix.com\"},\"last_name\":\".\",\"first_name\":\"Febby\"},{\"email\":{\"wid\":\"234b81fa872710344141dc11a0600003\",\"address\":\"vibhuti.verma@concentrix.com\"},\"last_name\":\"Verma\",\"first_name\":\"Vibhuti\"}],\"requisition_type\":null,\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_9A\",\"wid\":\"0227dc387a09018bf2c30105e165b735\",\"descriptor\":\"Grade 9A\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":null,\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"1477\",\"campaign_id\":\"273\",\"campaign_title\":\"Advisor I, Customer Service In German\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Agents in German\",\"street\":\"ALB Tirana - Rruga Dervish Hima, Stadiumi Air Albania\",\"address\":\"ALB Tirana - Rruga Dervish Hima, Stadiumi Air Albania\",\"city\":\"Tirana\",\"state\":null,\"postal_code\":\"1010\",\"region\":\"Albania\",\"country\":\"Albania\",\"short_description\":\"The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0<\/h2><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0<\/h2><p>\u2022 High school diploma with three to six months of relevant experience preferred<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0<\/h2><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge.\u00a0 Works with close supervision and clearly defined procedures.\u00a0 Starting to demonstrate familiarity with client terminology, operating standards and procedures.\u00a0 Starter without sustained metric performance levels.<\/p><p><\/p><h2><b>Supplemental Geographical Information <\/b><\/h2><p>RECRUITER ENTER THE APPLICABLE LANGUAGE:<\/p><p><\/p><p>GERMANY - This job description does not apply to employees in Germany.<\/p><p><\/p><p>UNITED KINGDOM- EXCLUDE HIGH SCHOOL INFORMATION IN CANDIDATE PROFILE SECTION<\/p><p>\u00a0\u00a0\u00a0<\/p><p>PHILIPPINES\u00a0\u00a0<\/p><p>\u2022 Minimum of two years of college education. No prior call center experience is required<\/p><p>\u2022 Ability to think clearly and can explain simple issues effectively, both written and verbally<\/p><p>\u00a0\u00a0\u00a0<\/p><p>INDIA\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy<\/p><p>\u2022 Clarify customer requirements; probe for and confirm understanding of requirements or problem<\/p><p>\u2022 Confirm customer understanding of the solution and provide additional customer education as needed<\/p><p>\u2022 Ability to learn including strong problem solving skills<\/p><p>\u2022 Demonstrate strong probing and problem solving skills<\/p><p>\u2022 Should be able to handle complex queries<\/p><p>\u2022 Should be able to resolve customer queries independently\u00a0<\/p><p><\/p><h2><b>Disclaimer\u00a0\u00a0 <\/b><\/h2><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p><p><\/p><p>Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.<\/p><p><\/p>\",\"ats_external_id\":\"R1751087\",\"location\":\"Tirana, Albania\",\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":\"\",\"salary_currency\":null,\"updated_at\":\"2026-10-11T01:59:12.363+02:00\",\"created_at\":\"2026-07-29T18:03:56.008+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-italy.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNzM?\",\"apply_url\":\"https:\/\/concentrix-italy.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNzM\/apply?\",\"head_count\":\"2\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-italy\",\"internal_job_listing\":\"1\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"1\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":\"1\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"1702\",\"campaign_id\":\"1362\",\"campaign_title\":\"Twitter \/ Arabic \/ BM \/ Porto \",\"campaign_type\":\"job_application\",\"job_title\":\"Content Moderator (Arabic-speaking) - Social Platform\",\"street\":null,\"address\":null,\"city\":\"Porto\",\"state\":\"Porto District\",\"postal_code\":null,\"region\":\"Porto\",\"country\":\"Portugal\",\"short_description\":\"Experience the power of a game-changing career\",\"long_description\":\"<p>Are you looking for what&rsquo;s next? We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as a<strong>&nbsp;Content Moderator in Porto, Portugal (On-Site)<\/strong>&nbsp;you will make use of your skills, supporting our client's different areas of social media. And be an active part in ensuring client guidelines, promoting, and actively participating in the service improvements provided to all users.<\/p>\\n<p><strong>Career growth and personal development<\/strong><\/p>\\n<p>We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed. At Concentrix, there&rsquo;s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p><strong>What you will do in this role<\/strong><\/p>\\n<p>As a Content Moderator, you will:<\/p>\\n<ul>\\n<li>From the beginning, you will take an active role in continuously seeking for initiatives to enhance service and improve the overall user experience;<\/li>\\n<li>Review, audit and moderate contents from the end customer and copyright;<\/li>\\n<li>Take an active role in reviewing user behaviors as well as ensuring the rules of the Social Media areas;<\/li>\\n<li>Analyse reports according to protocols, procedures and instructions as starting point, maintaining a high level of quality in each report;<\/li>\\n<li>Be a central point of moderation between Social Media users, applying our guidelines with reference to nuanced and context-dependent policies in an evolving environment;<\/li>\\n<li>Make autonomous decisions against challenging issues of a potentially sensitive or business-critical nature.<\/li>\\n<\/ul>\\n<p><strong>Your qualifications<\/strong><\/p>\\n<p>Concentrix is a great match if you:<\/p>\\n<ul>\\n<li>Are fluent, both, verbal and written in Arabic (C1)<\/li>\\n<li>Are fluent, both, verbal and written in English (B2)<\/li>\\n<li>Have at least 6 months of relevant experience in related fields<\/li>\\n<li>Have a strong customer service oriented skills<\/li>\\n<li>Have high tolerance for repetitive work in a fast-paced, high production work environment<\/li>\\n<li>Have the ability to work as a team member, as well as independently<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p>If you feel you don&rsquo;t check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it&rsquo;s this or another role.<\/p>\\n<p><strong>What&rsquo;s in it for you<\/strong><\/p>\\n<p>In this role, we offer benefits that help you support your unique lifestyle:<\/p>\\n<ul>\\n<li>Competitive salary and performance bonus<\/li>\\n<li>Central location in Porto,&nbsp;Portugal<\/li>\\n<li>Bring-a-friend (referral) bonus opportunities<\/li>\\n<li>Full paid training on the company and the project you'll be working on<\/li>\\n<li>Career development programs<\/li>\\n<\/ul>\\n<p><strong>Experience the best version of you!<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p><strong>Concentrix is an equal-opportunity employer<\/strong><\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em><\/p>\\n<p><strong>Eligibility to work<\/strong><\/p>\\n<p>In accordance with Portugal&rsquo;s law, only applicants who are legally authorized to work in Portugal will be considered for this position.<\/p>\\n<p>&nbsp;<\/p>\",\"ats_external_id\":\"PT-1362\",\"location\":\"Porto, Porto\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-17T00:59:04.119+01:00\",\"created_at\":\"2026-07-29T16:33:23.339+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMzYy?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMzYy\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"3\",\"auto_call\":\"0\",\"on_erp_listing\":\"0\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"1804\",\"campaign_id\":\"1071\",\"campaign_title\":\"Conseiller Client (F\/H) - Service client - AGADIR - N\u00e9erlandais\",\"campaign_type\":\"job_application\",\"job_title\":\"Conseiller Client (F\/H) - Service client - AGADIR - N\u00e9erlandais\",\"street\":null,\"address\":null,\"city\":\"Agadir\",\"state\":\"Souss-Massa\",\"postal_code\":\"80000\",\"region\":\"Agadir\",\"country\":\"Morocco\",\"short_description\":\"Sluit je aan bij een team dat elk gesprek omzet in een opportuniteit! \ud83c\udfaf\",\"long_description\":\"<p data-pm-slice=\\\"1 1 []\\\">&nbsp;<\/p>\\n<h3>Wie zijn wij?<\/h3>\\n<p>Concentrix is een internationaal bedrijf dat actief is in meer dan 70 landen. Wij blinken uit in het verbeteren van de klantervaring en het optimaliseren van bedrijfsprocessen. We helpen organisaties te transformeren en uitmuntendheid te bereiken binnen een inclusieve, samenwerkingsgerichte en innovatieve omgeving.<\/p>\\n<h3>Jouw missie als Klantenservicemedewerker<\/h3>\\n<p>Als Klantenservicemedewerker speel je een essenti&euml;le rol door:<\/p>\\n<ul>\\n<li>\\n<p><strong>In te spelen op de behoeften van klanten<\/strong>: Het bieden van een hoogwaardige service door vragen te beantwoorden via telefoon, e-mail of chat.<\/p>\\n<\/li>\\n<li>\\n<p><strong>Problemen op te lossen<\/strong>: Het identificeren en behandelen van verzoeken of klachten om klanttevredenheid te garanderen.<\/p>\\n<\/li>\\n<li>\\n<p><strong>Klanten te binden<\/strong>: Het aanbieden van gepersonaliseerde oplossingen om vertrouwen en loyaliteit te versterken.<\/p>\\n<\/li>\\n<li>\\n<p><strong>Bij te dragen aan continue verbetering<\/strong>: Het delen van klantenfeedback om onze diensten en processen te optimaliseren.<\/p>\\n<\/li>\\n<\/ul>\\n<h3>Wat wij jou bieden<\/h3>\\n<p>Bij Concentrix staat de waardering van talent centraal. Dit zijn de unieke voordelen die wij bieden om jouw inzet te erkennen:<\/p>\\n<ul>\\n<li>\\n<p><strong>Een aantrekkelijke verloning met extra bonussen<\/strong>:<\/p>\\n<\/li>\\n<ul>\\n<li>\\n<p>Zeer aantrekkelijke taalpremie.<\/p>\\n<\/li>\\n<li>\\n<p>Regelmatigheidspremie vanaf de 12\u1d49 maand en motiverende prestatiebonussen.<\/p>\\n<\/li>\\n<li>\\n<p>Speciale premie voor A&iuml;d El Adha.<\/p>\\n<\/li>\\n<\/ul>\\n<li>\\n<p><strong>Uitstekende sociale voordelen<\/strong>:<\/p>\\n<\/li>\\n<ul>\\n<li>\\n<p>Voordelige ziektekostenverzekering en aanvullend pensioen na &eacute;&eacute;n jaar.<\/p>\\n<\/li>\\n<li>\\n<p>Flexibele werktijden met de mogelijkheid tot telewerk na de inwerkperiode.<\/p>\\n<\/li>\\n<li>\\n<p>Gratis toegang tot onze fitnessruimte.<\/p>\\n<\/li>\\n<li>\\n<p>Vervoer geregeld zodat je veilig en zonder logistieke zorgen naar je werk kunt komen.<\/p>\\n<\/li>\\n<li>\\n<p>Continue opleidingen om je vaardigheden te ontwikkelen en nieuwe, functiegerichte kennis op te doen.<\/p>\\n<\/li>\\n<\/ul>\\n<li>\\n<p><strong>Een dynamische werkomgeving<\/strong>:<\/p>\\n<\/li>\\n<ul>\\n<li>\\n<p>Thematische activiteiten en geschenken doorheen het jaar om de teamspirit te versterken.<\/p>\\n<\/li>\\n<\/ul>\\n<\/ul>\\n<h3>Het profiel van onze Game-Changers<\/h3>\\n<p>Wij zijn op zoek naar talenten die:<\/p>\\n<ul>\\n<li>\\n<p><strong>Het Nederlands perfect beheersen<\/strong>, zowel schriftelijk als mondeling. \ud83d\udde3\ufe0f<\/p>\\n<\/li>\\n<li>\\n<p>Beschikken over uitstekende communicatieve vaardigheden, georganiseerd en autonoom zijn en een positieve houding aannemen. \ud83d\udca1<\/p>\\n<\/li>\\n<li>\\n<p>Digitale tools beheersen en van nature nieuwsgierig zijn naar nieuwe technologie&euml;n. \ud83d\udda5\ufe0f<\/p>\\n<\/li>\\n<li>\\n<p>Uitdagingen met enthousiasme aangaan en gepassioneerd zijn door klanttevredenheid. \ud83c\udf1f<\/p>\\n<\/li>\\n<\/ul>\\n<h3>Ons rekruteringsproces<\/h3>\\n<ul>\\n<li>\\n<p><strong>Online testen (1 uur)<\/strong>: Na ontvangst van je sollicitatie ontvang je een e-mail met een uitnodiging voor een reeks online tests. Deze interactieve evaluaties zijn ontworpen om je taalvaardigheden, technische competenties en persoonlijkheid in de verf te zetten. Een cruciale stap om je potentieel te ontdekken en je te onderscheiden.<\/p>\\n<\/li>\\n<li>\\n<p><strong>Telefonisch gesprek<\/strong>: Een verkennend gesprek met een lid van ons rekruteringsteam om Concentrix te ontdekken en de match met jouw profiel te bevestigen.<\/p>\\n<\/li>\\n<li>\\n<p><strong>Persoonlijk gesprek<\/strong>: Een diepgaand gesprek om je vaardigheden te valideren en je ambities af te stemmen op onze cultuur.<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>Klaar om de uitdaging aan te gaan? Sluit je aan bij het Concentrix-avontuur, waar innovatie en excellentie samenkomen! \ud83d\ude80<\/strong><\/p>\",\"ats_external_id\":\"MA-1071\",\"location\":\"Agadir, Agadir\",\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":\"\",\"salary_currency\":null,\"updated_at\":\"2026-10-16T17:22:06.723+02:00\",\"created_at\":\"2026-07-29T16:29:38.514+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMDcx?\",\"apply_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMDcx\/apply?\",\"head_count\":\"3000\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-france\",\"internal_job_listing\":\"1\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"7\",\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"1\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":\"1\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"1703\",\"campaign_id\":\"1361\",\"campaign_title\":\"Twitter \/ French \/ BM \/ Porto \",\"campaign_type\":\"job_application\",\"job_title\":\"Content Moderator (French-speaking) - Social Platform\",\"street\":null,\"address\":null,\"city\":\"Porto\",\"state\":\"Porto District\",\"postal_code\":null,\"region\":\"Porto\",\"country\":\"Portugal\",\"short_description\":\"Experience the power of a game-changing career\",\"long_description\":\"<p>Are you looking for what&rsquo;s next? We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as a<strong>&nbsp;Content Moderator in Porto, Portugal (On-Site)<\/strong>&nbsp;you will make use of your skills, supporting our client's different areas of social media. And be an active part in ensuring client guidelines, promoting, and actively participating in the service improvements provided to all users.<\/p>\\n<p><strong>Career growth and personal development<\/strong><\/p>\\n<p>We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed. At Concentrix, there&rsquo;s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p><strong>What you will do in this role<\/strong><\/p>\\n<p>As a Content Moderator, you will:<\/p>\\n<ul>\\n<li>From the beginning, you will take an active role in continuously seeking for initiatives to enhance service and improve the overall user experience;<\/li>\\n<li>Review, audit and moderate contents from the end customer and copyright;<\/li>\\n<li>Take an active role in reviewing user behaviors as well as ensuring the rules of the Social Media areas;<\/li>\\n<li>Analyse reports according to protocols, procedures and instructions as starting point, maintaining a high level of quality in each report;<\/li>\\n<li>Be a central point of moderation between Social Media users, applying our guidelines with reference to nuanced and context-dependent policies in an evolving environment;<\/li>\\n<li>Make autonomous decisions against challenging issues of a potentially sensitive or business-critical nature.<\/li>\\n<\/ul>\\n<p><strong>Your qualifications<\/strong><\/p>\\n<p>Concentrix is a great match if you:<\/p>\\n<ul>\\n<li>Are fluent, both, verbal and written in French (C1)<\/li>\\n<li>Are fluent, both, verbal and written in English (B2)<\/li>\\n<li>Have at least 6 months of relevant experience in related fields<\/li>\\n<li>Have a strong customer service oriented skills<\/li>\\n<li>Have high tolerance for repetitive work in a fast-paced, high production work environment<\/li>\\n<li>Have the ability to work as a team member, as well as independently<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p>If you feel you don&rsquo;t check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it&rsquo;s this or another role.<\/p>\\n<p><strong>What&rsquo;s in it for you<\/strong><\/p>\\n<p>In this role, we offer benefits that help you support your unique lifestyle:<\/p>\\n<ul>\\n<li>Competitive salary and performance bonus<\/li>\\n<li>Central location in Porto,&nbsp;Portugal<\/li>\\n<li>Bring-a-friend (referral) bonus opportunities<\/li>\\n<li>Full paid training on the company and the project you'll be working on<\/li>\\n<li>Career development programs<\/li>\\n<\/ul>\\n<p><strong>Experience the best version of you!<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p><strong>Concentrix is an equal-opportunity employer<\/strong><\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em><\/p>\\n<p><strong>Eligibility to work<\/strong><\/p>\\n<p>In accordance with Portugal&rsquo;s law, only applicants who are legally authorized to work in Portugal will be considered for this position.<\/p>\\n<p>&nbsp;<\/p>\",\"ats_external_id\":\"PT-1361\",\"location\":\"Porto, Porto\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-08-30T00:59:03.455+01:00\",\"created_at\":\"2026-07-29T16:26:47.329+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMzYx?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMzYx\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"3\",\"auto_call\":\"0\",\"on_erp_listing\":\"0\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"475\",\"campaign_id\":\"4610\",\"campaign_title\":\"GTM - ETraveli - Spanish - Cairo\",\"campaign_type\":\"job_application\",\"job_title\":\"Travel Advisor \u2013 Spanish Bilingual Speakers - Cairo \",\"street\":null,\"address\":null,\"city\":\"Cairo\",\"state\":\"Cairo Governorate\",\"postal_code\":null,\"region\":\"Cairo\",\"country\":\"Egypt\",\"short_description\":\"Join Concentrix Today!\",\"long_description\":\"<p>The Advisor I, Blended Support position interfaces with customers via inbound\/outbound calls, chats, and emails based on client requirements. This role provides customer service support and resolution of routine inquiries regarding clients&rsquo; products or services.<\/p>\\n<p><strong>Why Join This Program?<\/strong><\/p>\\n<p>This role is dedicated to a leading global <strong>Travel account<\/strong>, giving you the opportunity to build expertise in airlines, hotels, bookings, and customer travel support.<br \/>You will also gain valuable <strong>GDS experience<\/strong> working on an international account, with hands-on exposure to global travel systems, processes, and best practices.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>In this role, you'll:<\/strong> &nbsp;<\/p>\\n<ul>\\n<li>Be the friendly voice of major global clients, delivering high-quality support in Spanish via phone, email, and chat.<\/li>\\n<li>Assist customers with inquiries, order processing, troubleshooting, and guidance.<\/li>\\n<li>Build deep product and service knowledge to deliver confident and accurate support.<\/li>\\n<li>Handle customer issues with patience, professionalism, and a solution-oriented mindset.<\/li>\\n<li>Create positive customer experiences through personalized assistance and clear communication.<\/li>\\n<li>Collaborate within a dynamic and supportive bilingual team to achieve shared service and performance goals.<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Essential Functions \/ Core Responsibilities:<\/strong><\/p>\\n<ul>\\n<li>Ensure service delivery meets contractual Key Performance Indicators (KPIs).<\/li>\\n<li>Clarify customer requirements using effective probing and decision-support tools.<\/li>\\n<li>Listen attentively, demonstrate empathy, and build strong customer rapport in Spanish.<\/li>\\n<li>Greet customers in a courteous, friendly, and professional manner following agreed procedures.<\/li>\\n<li>Maintain working knowledge of client products and services.<\/li>\\n<li>Prepare complete and accurate documentation, including account notations.<\/li>\\n<li>Participate in initiatives aimed at improving customer satisfaction and business performance.<\/li>\\n<li>Identify opportunities to offer additional products or services when appropriate.<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Candidate Profile:<\/strong> &nbsp;<\/p>\\n<ul>\\n<li><strong>Language Requirements: Spanish B2<\/strong> and <strong>English B1<\/strong>, both written and verbal. Language assessment required.<\/li>\\n<li>High school diploma required; relevant call center\/customer service experience is an advantage.<\/li>\\n<li>Excellent communication, interpersonal, and customer engagement skills.<\/li>\\n<li>Comfortable working in a fast-paced, performance-driven environment.<\/li>\\n<li>Strong multitasking, prioritization, and adaptability skills.<\/li>\\n<li>Basic computer skills and system navigation capability.<\/li>\\n<li>Ability to work independently and collaboratively within a team. &nbsp;<\/li>\\n<li>Detail-oriented, dependable, and professional. &nbsp;<\/li>\\n<li>Patient, composed, and solution-oriented in all customer interactions. &nbsp;<\/li>\\n<li>Flexible to work rotating shifts as required. &nbsp;<\/li>\\n<li>Strong problem-solving and analytical skills with a customer-centric mindset.<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Career Framework Role:<\/strong><\/p>\\n<p>Each program requires a foundational skill set and product-specific knowledge to perform routine tasks within clearly defined processes. The role operates under close supervision, with structured procedures, supporting continuous learning and performance development.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>What We Offer:<\/strong><\/p>\\n<ul>\\n<li>Competitive base salary + <strong>10,000 EGP monthly Program Allowance<\/strong><\/li>\\n<li>Gain hands-on GDS experience working on an international client account.<\/li>\\n<li>Transportation Provided.<\/li>\\n<li>Medical &amp; Social Insurance.<\/li>\\n<li>Career growth opportunities across multiple industries and programs.<\/li>\\n<li>Supportive, inclusive, and growth-focused work environment<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Additional Information:<\/strong><\/p>\\n<p>Program requirements, responsibilities, and expectations may vary based on operational needs, language support, and client programs.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Disclaimer:<\/strong><\/p>\\n<p>The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this role. They are not intended to be an exhaustive list of all responsibilities, duties, or skills.<\/p>\\n<p>Concentrix is an equal-opportunity employer and considers all qualified applicants based on role requirements and business needs.<\/p>\",\"ats_external_id\":\"EG-4610\",\"location\":\"Cairo, Cairo\",\"job_type\":\"\",\"salary\":\"26780\",\"salary_type\":\"monthly\",\"salary_currency\":\"EGP\",\"updated_at\":\"2026-10-19T03:59:15.973+04:00\",\"created_at\":\"2026-07-29T13:38:26.653+04:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-met1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80NjEw?\",\"apply_url\":\"https:\/\/concentrix-met1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80NjEw\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-met1\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"4\",\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"3\",\"auto_call\":\"0\",\"on_erp_listing\":\"1\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"1478\",\"campaign_id\":\"271\",\"campaign_title\":\"German Language Evergreen\",\"campaign_type\":\"job_application\",\"job_title\":\"Advisor I, Customer Service in German and English\",\"street\":\"ALB Tirana - Rruga Dervish Hima, Stadiumi Air Albania\",\"address\":\"ALB Tirana - Rruga Dervish Hima, Stadiumi Air Albania\",\"city\":\"Tirana\",\"state\":\"Tirana County\",\"postal_code\":\"1010\",\"region\":\"Albania\",\"country\":\"Albania\",\"short_description\":\"The Advisor I, Blended Support position interfaces with customers via inbound calls\/chats\/emails, outbound calls\/chats\/emails, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities&nbsp;<\/h2>\\n<p>&bull; Ensure service delivered to our customers meets contractual Key Performance Indicator (&lsquo;KPIs&rsquo;)<\/p>\\n<p>&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&bull; Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p>\\n<p>&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&bull; Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p>\\n<p>&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&bull; Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p>\\n<p>&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&bull; Maintain basic knowledge of client products and\/or services<\/p>\\n<p>&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&bull; Prepare complete and accurate work including appropriately notating accounts as required<\/p>\\n<p>&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&bull; Participate in activities designed to improve customer satisfaction and business performance<\/p>\\n<p>&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&bull; Offer additional products and\/or services<\/p>\\n<p>&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&bull; Track, document and retrieve information in call tracking database<\/p>\\n<p>&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&bull; Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p>\\n<p>&nbsp;&nbsp;&nbsp;<\/p>\\n<h2>Candidate Profile&nbsp;<\/h2>\\n<p>&bull; High school diploma with three to six months of relevant experience preferred<\/p>\\n<p>&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&bull; Courteous with strong customer service orientation<\/p>\\n<p>&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&bull; Strong computer navigation skills and PC Knowledge<\/p>\\n<p>&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&bull; Ability to effectively communicate, both written and verbally<\/p>\\n<p>&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&bull; Dependable with strong attention to detail<\/p>\\n<p>&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&bull; Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly<\/p>\\n<p>&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&bull; Tolerance for repetitive work in a fast-paced, high production work environment<\/p>\\n<p>&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&bull; Ability to work as a team member, as well as independently<\/p>\\n<p>&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&bull; Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p>\\n<p>&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&bull; Ability to rotate shifts, as needed<\/p>\\n<p>&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&bull; Based on location and\/or program, additional experience\/skills may be required<\/p>\\n<p>&nbsp;&nbsp;&nbsp;<\/p>\\n<p>*Job requirements may vary by country and will not contravene any local laws<\/p>\\n<p>&nbsp;<\/p>\\n<h2>Career Framework Role&nbsp;<\/h2>\\n<p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge.&nbsp; Works with close supervision and clearly defined procedures.&nbsp; Starting to demonstrate familiarity with client terminology, operating standards and procedures.&nbsp; Starter without sustained metric performance levels.<\/p>\\n<p>&nbsp;<\/p>\\n<h2><strong>Disclaimer&nbsp;&nbsp; <\/strong><\/h2>\\n<p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p>\",\"ats_external_id\":\"R1706483\",\"location\":\"Tirana, Albania\",\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-09-30T01:59:15.252+02:00\",\"created_at\":\"2026-07-29T11:53:05.706+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-italy.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNzE?\",\"apply_url\":\"https:\/\/concentrix-italy.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNzE\/apply?\",\"head_count\":\"2\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":\"retail\",\"contract_type\":\"permanent\",\"locale\":\"de\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-italy\",\"internal_job_listing\":\"1\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":\"1\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"1704\",\"campaign_id\":\"1349\",\"campaign_title\":\"Audi \/ French \/ WAH \/ Braga \/ ad in french\",\"campaign_type\":\"job_application\",\"job_title\":\"Repr\u00e9sentant client\u00e8le (francophone) - Audi - T\u00e9l\u00e9travail\",\"street\":null,\"address\":null,\"city\":\"Braga\",\"state\":\"Braga\",\"postal_code\":null,\"region\":\"Braga\",\"country\":\"Portugal\",\"short_description\":\"D\u00e9couvre le pouvoir d'une carri\u00e8re qui change la donne\",\"long_description\":\"<p>Es-tu &agrave; la recherche de l'avenir ? Nous sommes un leader mondial de la technologie et des services qui alimentent les marques du futur. Nous aidons des marques connues - celles que vous utilisez tous les jours - &agrave; am&eacute;liorer leurs activit&eacute;s gr&acirc;ce &agrave; la technologie et &agrave; des solutions int&eacute;gr&eacute;es, dans plus de 70 pays. Nous sommes fiers d'&ecirc;tre r&eacute;compens&eacute;s par des prix tels que \\\"World's Best Workplaces\\\", \\\"Best Companies for Career Growth\\\" et \\\"Best Company Culture\\\", ann&eacute;e apr&egrave;s ann&eacute;e.<\/p>\\n<p>Si tu cherches &agrave; &eacute;voluer et &agrave; &ecirc;tre inspir&eacute;, en tant que&nbsp;<strong>Repr&eacute;sentant du Service Client&egrave;le pour Audi &agrave; Braga, Portugal (T&eacute;l&eacute;travail<\/strong>), tu feras partie de notre &eacute;quipe de gamme-changers qui alimentent les marques du futur dans les domaines de la technologie, de la finance, des voyages, de la mode, des soins de sant&eacute;, et plus encore.<\/p>\\n<p><strong>D&eacute;veloppement professionnel et personnel<\/strong><\/p>\\n<p>Nous te fournirons toute la formation, les technologies de pointe et le soutien continu dont tu auras besoin pour r&eacute;ussir. Chez Concentrix, il existe un v&eacute;ritable potentiel de carri&egrave;re et d'&eacute;volution personnelle. En effet, pr&egrave;s de 80 % de nos cadres et dirigeants sont, issu de promotion interne ! C'est pourquoi nous offrons une gamme de programmes GRATUITS d'apprentissage et de d&eacute;veloppement con&ccedil;us pour te mettre sur la voie du type de carri&egrave;re que t&rsquo;as toujours envisag&eacute;.<\/p>\\n<p><strong>Ce que tu feras dans ce r&ocirc;le<\/strong><\/p>\\n<p>En tant que repr&eacute;sentant du service &agrave; la client&egrave;le au sein de notre &eacute;quipe, tu vas :<\/p>\\n<ul>\\n<li>R&eacute;pondre aux demandes des clients par le biais de plusieurs canaux, en mettant &agrave; jour les syst&egrave;mes de gestion de la relation client (CRM) avec les informations pertinentes.<\/li>\\n<li>&Eacute;tablir des relations solides avec les clients en traitant les demandes avec rapidit&eacute; et professionnalisme.<\/li>\\n<li>Favoriser la r&eacute;tention et la fid&eacute;lisation des clients en soutenant les r&eacute;sultats positifs des demandes.<\/li>\\n<li>Entretenir des relations professionnelles et empathiques avec tous les clients.<\/li>\\n<li>Collaborer efficacement avec les membres de l'&eacute;quipe et la direction.<\/li>\\n<li>Fournir un retour d'information sur les questions &eacute;mergentes et identifier les domaines d'am&eacute;lioration de mani&egrave;re proactive.<\/li>\\n<\/ul>\\n<p><strong>Tes qualifications<\/strong><\/p>\\n<p>Concentrix te conviendra parfaitement si :<\/p>\\n<ul>\\n<li>T'as&nbsp;un haut niveau de fran&ccedil;ais (&eacute;crit et oral) et un bon niveau d'anglais (B2)<\/li>\\n<li>T'as&nbsp;1 an d'exp&eacute;rience dans des fonctions techniques ou dans le service client automobile.<\/li>\\n<li>T'es passionn&eacute;(e) par les sujets li&eacute;s &agrave; l'automobile et t'as des comp&eacute;tences en technologie.<\/li>\\n<li>T'es capable de comprendre les politiques, les proc&eacute;dures et les garanties et t'es familier avec la g&eacute;ographie du march&eacute;.<\/li>\\n<li>T'es capable de prendre des d&eacute;cisions ind&eacute;pendantes et&nbsp;t'as de solides comp&eacute;tences en mati&egrave;re de documentation.<\/li>\\n<li>T'es capable de r&eacute;soudre des probl&egrave;mes et de fournir des solutions.<\/li>\\n<\/ul>\\n<p>Si tu penses ne pas avoir tous les atouts en main, nous t&rsquo;encourageons tout de m&ecirc;me &agrave; poser ta candidature. Nous ferons de notre mieux pour te trouver le poste qui te convient, qu'il s'agisse de celui-ci ou d'un autre.<\/p>\\n<p><strong>Quels sont tes avantages<\/strong><\/p>\\n<p>Dans ce r&ocirc;le, nous offrons des avantages qui t&rsquo;aident &agrave; soutenir un style de vie unique :<\/p>\\n<ul>\\n<li>Tu vas travailler au service d'une marque reconnue dans le secteur automobile, r&eacute;put&eacute;e pour son engagement en faveur de la qualit&eacute;, de l'innovation et de la satisfaction client.<\/li>\\n<li>Salaire comp&eacute;titif et prime de performance<\/li>\\n<li>T&eacute;l&eacute;travail depuis le Portugal<\/li>\\n<li>Possibilit&eacute;s de primes de Refer a Friend (parrainage d&rsquo;un ami)<\/li>\\n<li>Formation compl&egrave;te et r&eacute;mun&eacute;r&eacute;e sur l'entreprise et le projet sur lequel tu vas travailler<\/li>\\n<li>Programmes de d&eacute;veloppement de carri&egrave;re<\/li>\\n<\/ul>\\n<p><strong>D&eacute;couvre ta meilleure version!<\/strong><\/p>\\n<p>Si tout cela te semble &ecirc;tre la prochaine &eacute;tape id&eacute;ale de ton parcours professionnel, nous voulons te conna&icirc;tre. Postule d&egrave;s aujourd'hui et d&eacute;couvre pourquoi plus de 440k+ game-changers &agrave; travers le monde appellent Concentrix leur \\\"employeur de choix\\\".<\/p>\\n<p><strong>Concentrix est un employeur qui souscrit au principe de l'&eacute;galit&eacute; des chances<\/strong><\/p>\\n<p><em>Nous sommes fiers d'&ecirc;tre une seule &eacute;quipe, une seule entreprise, &agrave; l'&eacute;chelle mondiale. Nous nous engageons &agrave; offrir des chances &eacute;gales d'emploi &agrave; tous les candidats et &agrave; cr&eacute;er un environnement de travail exempt de discrimination et de harc&egrave;lement. Toutes nos pratiques de recrutement sont fond&eacute;es sur les besoins de l'entreprise, les exigences du poste et les qualifications professionnelles, sans tenir compte de la race, de l'&acirc;ge, de l'identit&eacute; sexuelle, de l'orientation sexuelle, de la religion, de l'origine ethnique, de la situation familiale ou parentale, de l'origine nationale, du handicap ou de toute autre classification prot&eacute;g&eacute;e par les lois nationales en vigueur.<\/em><\/p>\\n<p><strong>L'&eacute;ligibilit&eacute; &agrave; l&rsquo;emploi<\/strong><\/p>\\n<p>Conform&eacute;ment &agrave; la l&eacute;gislation portugaise, seuls les candidats l&eacute;galement autoris&eacute;s &agrave; travailler au Portugal seront pris en consid&eacute;ration pour ce poste.<\/p>\",\"ats_external_id\":\"PT-1349\",\"location\":\"Braga, Braga\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-16T00:59:03.909+01:00\",\"created_at\":\"2026-07-29T11:23:13.427+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMzQ5?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMzQ5\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"fr\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"3\",\"auto_call\":\"0\",\"on_erp_listing\":\"0\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"1705\",\"campaign_id\":\"1348\",\"campaign_title\":\"Audi \/ French \/ WAH \/ Braga\",\"campaign_type\":\"job_application\",\"job_title\":\"Service Representative (French-speaking) - For Audi - Remote\",\"street\":null,\"address\":null,\"city\":\"Braga\",\"state\":\"Braga\",\"postal_code\":null,\"region\":\"Braga\",\"country\":\"Portugal\",\"short_description\":\"Experience the power of a game-changing career!\",\"long_description\":\"<p>Are you looking for what&rsquo;s next? We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/p>\\n<p>&nbsp;<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as a<strong> Customer Service Representative for Audi in Braga, Portugal (Remote),<\/strong>&nbsp;you will ensure that performance goals are met across all operations. And that we fulfill client expectations related to operational excellence: high targets regarding quality, efficiency &amp; customer journey improvement.<\/p>\\n<p>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Career growth and personal development<\/strong><\/p>\\n<p>We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed. At Concentrix, there&rsquo;s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>What you will do in this role<\/strong><\/p>\\n<p>As a Customer Service Representative, you will:<\/p>\\n<p>&nbsp;<\/p>\\n<ul>\\n<li>Responding to customer inquiries via phone, chat, and email, representing a leading European automotive brand with professionalism and enthusiasm. Maintain clear and accurate documentation of customer interactions, resolutions, and follow-ups in the CRM system.<\/li>\\n<li>Collaborate with colleagues to enhance the overall customer experience.<\/li>\\n<li>Staying updated on the latest offerings, policies, and services to provide customers with accurate and timely information.<\/li>\\n<li>Exhibit warmth and enthusiasm in every customer interaction<\/li>\\n<li>Utilize your knowledge of automotive and digital products to troubleshoot and resolve issues effectively.<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Your qualifications<\/strong><\/p>\\n<p>Concentrix is a great match if you:<\/p>\\n<p>&nbsp;<\/p>\\n<ul>\\n<li>Have a high level of French (C1 written and oral) and a good level of English (B2)<\/li>\\n<li>Have 1 year of experience in a call center or customer service role, preferably in the automotive industry.<\/li>\\n<li>Are passionate about automotive topics and skilled in digital tech<\/li>\\n<li>Are strong attention to detail and organizational skills.<\/li>\\n<li>Are excellent problem-solving skills and a creative, solution-oriented mindset.<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p>If you feel you don&rsquo;t check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it&rsquo;s this or another role.<\/p>\\n<p>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>What&rsquo;s in it for you<\/strong><\/p>\\n<p>In this role, we offer benefits that help you support your unique lifestyle:<\/p>\\n<p>&nbsp;<\/p>\\n<ul>\\n<li>Support a recognized name in the automotive industry known for its commitment to quality, innovation, and customer satisfaction<\/li>\\n<li>Competitive salary and performance bonus<\/li>\\n<li>Work from home in Braga area, Portugal.<\/li>\\n<li>Bring-a-friend (referral) bonus opportunities<\/li>\\n<li>Full paid training on the company and the project you'll be working on<\/li>\\n<li>Career development programs<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Experience the best version of you!<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Concentrix is an equal-opportunity employer<\/strong><\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em><\/p>\\n<p>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Eligibility to work<\/strong><\/p>\\n<p>In accordance with Portugal&rsquo;s law, only applicants who are legally authorized to work in Portugal will be considered for this position.<\/p>\",\"ats_external_id\":\"PT-1348\",\"location\":\"Braga, Braga\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-16T00:59:03.889+01:00\",\"created_at\":\"2026-07-29T11:12:22.488+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMzQ4?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMzQ4\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"3\",\"auto_call\":\"0\",\"on_erp_listing\":\"0\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"1174\",\"campaign_id\":\"22939\",\"campaign_title\":\"Team Leader, Operations R1748260\",\"campaign_type\":\"job_application\",\"job_title\":\"Team Leader\",\"street\":\"PHL Quezon City - 28th & 29th Flrs, Giga Tower, Bridgetowne, Ugong Norte\",\"address\":\"PHL Quezon City - 28th & 29th Flrs, Giga Tower, Bridgetowne, Ugong Norte\",\"city\":\"Quezon City\",\"state\":\"National Capital Region\",\"postal_code\":\"1110\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Team Leader, Operations is responsible for the day-to-day supervision of a group of call center associates. This position ensures performance metrics are achieved by providing adequate coaching, motivation and accountability.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0<\/h2><ul><li>Responsible for the day-to-day supervision of a group of call center associates including work and attendance monitoring in accordance with organization policy and applicable legal requirements<\/li><li>Effectively coach direct reports on their performance on a regular basis to ensure performance metrics are achieved\u00a0 at a minimum weekly<\/li><li>Identify performance related issues, develop an action plan for improvement, implement corrective action, up to and including termination of employment<\/li><li>Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019) and financial expectations<\/li><li>Communicate expectations to employees and provide timely updates<\/li><li>Provide subject matter expertise in handling escalated customer calls as needed<\/li><li>Conduct Team Meetings to ensure expedient communication of relevant information and as an open forum for input. Schedule and organize team activities<\/li><li>Stay current on internal work processes, policies and procedures. 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Typically does not spend more than 20% of time performing the work supervised. Handles escalated issues.\u00a0 Supervises non-exempt employees who generally perform either a single task or multiple, but closely related tasks.<\/p><p><\/p><h2>&lt;&lt; Philippines ONLY, Additional Description &gt;&gt;\u00a0<\/h2><ul><li>Manage the employment status of call center associates and participate in the transfer, promotions or regularization of call center associates, which is necessary before any such employee-movement is made<\/li><li>Exercises independent judgment and discretion in the performance of the said main function as a means to implement management policies<\/li><li>Exercises authority to manage the employment status of a group of employees (firing, promotion, regularization, etc.) including identifying and addressing misconduct, policy and process violations of call center associates<\/li><li>Stay current on internal work processes, management policies and procedures and ensures implementation of the same Implement \u00a0management policies<\/li><li>Support and manage the program together with other Team Leaders and Managers \u00a0<\/li><li>Providing input into selecting, training, developing, and completing performance appraisal of work group(s) in accordance with the organization\u2019s policies and applicable legal requirements<\/li><li>Manage team members on their performance on a regular basis, and write and deliver performance appraisal.\u00a0<\/li><li>The Team Leader\u2019s role is a managerial level position, a position reposed with trust and confidence.\u00a0<\/li><\/ul><h2><b>Disclaimer\u00a0\u00a0 <\/b><\/h2><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. 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Ax\u00e9s sur les solutions, propuls\u00e9s par la technologie et guid\u00e9s par l\u2019intelligence des donn\u00e9es, nous combinons des analyses exclusives, une expertise sectorielle approfondie et des solutions technologiques de pointe pour accompagner la transformation des entreprises.<\/span><\/p><div><div><div><div><div><div><div><div><div><p><\/p><p>Notre mission est d\u2019aider nos clients \u00e0 devenir des partenaires plus simples, plus efficaces et plus agr\u00e9ables avec lesquels travailler, interagir et r\u00e9aliser des transactions. Pr\u00e9sents dans plus de 70 pays, nous offrons des opportunit\u00e9s de carri\u00e8re stimulantes et attirons les meilleurs talents \u00e0 travers le monde.<\/p><p>Nos collaborateurs, que nous appelons nos <i>game-changers<\/i>, s\u2019investissent chaque jour pour cr\u00e9er des exp\u00e9riences exceptionnelles. Nous sommes fiers d\u2019\u00eatre r\u00e9guli\u00e8rement r\u00e9compens\u00e9s par des distinctions telles que <b>\u00ab World&#39;s Best Workplaces \u00bb<\/b>, <b>\u00ab Best Companies for Career Growth \u00bb<\/b> et <b>\u00ab Best Company Culture \u00bb<\/b>.<\/p><p><\/p><h1><b>Vos missions :<\/b>\u00a0<\/h1><p><\/p><p><b>Partenaire strat\u00e9gique pour vos clients<\/b> &#x1f91d;\u00a0<\/p><ul><li><p>Collaborez \u00e9troitement avec les \u00e9quipes op\u00e9rationnelles pour devenir un conseiller de confiance.\u00a0<\/p><\/li><\/ul><ul><li><p>Pilotez les relations strat\u00e9giques avec vos clients, en comprenant leurs besoins et en proposant des solutions adapt\u00e9es.\u00a0<\/p><\/li><\/ul><p><\/p><p><b>Catalyseur de croissance <\/b>&#x1f4c8;\u00a0<\/p><ul><li><p>Identifiez et exploitez des opportunit\u00e9s d\u2019upsell et de cross-sell pour d\u00e9velopper le chiffre d\u2019affaires et fid\u00e9liser les clients.\u00a0<\/p><\/li><\/ul><ul><li><p>Co-construisez des strat\u00e9gies avec vos clients pour r\u00e9pondre \u00e0 leurs besoins futurs.\u00a0<\/p><\/li><\/ul><p><\/p><p><b>Gestion budg\u00e9taire et financi\u00e8re <\/b>&#x1f4b0;\u00a0<\/p><ul><li><p>Suivez et analysez les performances financi\u00e8res des projets dont vous avez la charge.\u00a0<\/p><\/li><\/ul><ul><li><p>Proposez des plans d\u2019optimisation pour am\u00e9liorer la rentabilit\u00e9 tout en garantissant une qualit\u00e9 de service irr\u00e9prochable.\u00a0<\/p><\/li><\/ul><p><\/p><h1><b>Profil recherch\u00e9 :<\/b>\u00a0<\/h1><ul><li><p>Dipl\u00f4m\u00e9 d\u2019une grande \u00e9cole de commerce ou d&#39;ing\u00e9nieur, avec une exp\u00e9rience d&#39;au moins 3 ans en consulting ou dans une fonction commerciale.\u00a0<\/p><\/li><\/ul><ul><li><p><b>D\u00e9veloppement commercial :<\/b> Ma\u00eetrise des techniques d\u2019upsell et de cross-sell.\u00a0<\/p><\/li><\/ul><ul><li><p><b>Analyse financi\u00e8re :<\/b> Aptitude \u00e0 g\u00e9rer des budgets et \u00e0 suivre les KPIs.\u00a0<\/p><\/li><\/ul><ul><li><p><b>Langues :<\/b> Anglais et fran\u00e7ais bilingue<\/p><\/li><\/ul><ul><li><p><b>Go\u00fbt pour l&#39;aventure :<\/b> Vous appr\u00e9ciez les voyages et les \u00e9changes multiculturels. 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This position is also responsible for ensuring Client Service Level Agreement and financial expectations are achieved.\",\"long_description\":\"<p><span style=\\\"color:#242424\\\">Concentrix is a technology-enabled global business services company specializing in customer engagement and improving business performance. We partner with ambitious, progressive executives around the world to future-proof their business and stay ahead of the competition and customer expectations.<\/span><\/p><br \/><p><span style=\\\"color:#000000\\\">\u00a0<\/span><\/p><p><span style=\\\"color:#000000\\\"><b><u>Key Responsibilities<\/u><\/b><\/span><\/p><br \/><p><span style=\\\"color:#000000\\\">\u00b7 Lead daily BPO customer service operations across voice, email, chat, social, or back-office channels, depending on client scope.<\/span><\/p><p><span style=\\\"color:#000000\\\">\u00b7 Own operational performance against SLAs, including service level, average speed of answer, abandonment rate, average handle time, first contact resolution, quality, NPS, productivity, and schedule adherence.<\/span><\/p><p><span style=\\\"color:#000000\\\">\u00b7 Manage Team Leaders, Quality Analysts, Trainers, Workforce Management partners, and frontline associates to ensure consistent delivery of business outcomes.<\/span><\/p><p><span style=\\\"color:#000000\\\">\u00b7 Conduct regular performance reviews, coaching sessions, skip-level connects, and action planning to improve individual and team performance.<\/span><\/p><p><span style=\\\"color:#000000\\\">\u00b7 Handle client communication, business reviews, escalations, issue resolution, and operational reporting with accuracy and professionalism.<\/span><\/p><p><span style=\\\"color:#000000\\\">\u00b7 Partner with Workforce Management to forecast volumes, plan staffing, manage shrinkage, and ensure adequate coverage across shifts.<\/span><\/p><p><span style=\\\"color:#000000\\\">\u00b7 Drive process improvement initiatives to reduce defects, improve customer experience, increase efficiency, and optimize cost of delivery.<\/span><\/p><p><span style=\\\"color:#000000\\\">\u00b7 Work with Quality and Training teams to identify knowledge gaps, strengthen calibration, improve compliance, and build customer-centric behaviors.<\/span><\/p><p><span style=\\\"color:#000000\\\">\u00b7 Ensure adherence to company policies, client requirements, data security standards, regulatory guidelines, and information security procedures.<\/span><\/p><p><span style=\\\"color:#000000\\\">\u00b7 Build a positive, inclusive, and performance-driven culture focused on accountability, employee engagement, retention, and career development.<\/span><\/p><br \/><p><span style=\\\"color:#000000\\\"><b><u>Required Qualifications<\/u><\/b><\/span><\/p><br \/><p><span style=\\\"color:#000000\\\">\u00b7 Bachelor\u2019s degree.<\/span><\/p><p><span style=\\\"color:#000000\\\">\u00b7 8\u201312 years of experience in BPO, contact center, customer service, service delivery, or operations management.<\/span><\/p><p><span style=\\\"color:#000000\\\">\u00b7 Minimum 3\u20135 years of people management experience, preferably managing Team Leaders or supervisors.<\/span><\/p><p><span style=\\\"color:#000000\\\">\u00b7 Experience managing customer service processes for international clients.<\/span><\/p><p><span style=\\\"color:#000000\\\">\u00b7 Strong understanding of contact center metrics, workforce planning, quality frameworks, and performance management practices.<\/span><\/p><p><span style=\\\"color:#000000\\\">\u00b7 Proficiency in MS Excel, PowerPoint, reporting dashboards and contact center platforms.<\/span><\/p><p><span style=\\\"color:#000000\\\">\u00b7 Excellent communication, stakeholder management, analytical thinking, problem-solving, and decision-making skills.<\/span><\/p><p><span style=\\\"color:#000000\\\">\u00b7 Ability to work in rotational shifts, extended hours, or weekends based on business requirements.<\/span><\/p><br \/><p><span style=\\\"color:#000000\\\"><b><u>Preferred Skills and Competencies<\/u><\/b><\/span><\/p><br \/><p><span style=\\\"color:#000000\\\">\u00b7 Client relationship management and executive communication.<\/span><\/p><p><span style=\\\"color:#000000\\\">\u00b7 Operational excellence mindset<\/span><\/p><p><span style=\\\"color:#000000\\\">\u00b7 Strong coaching capability and ability to build leadership depth within the operation.<\/span><\/p><p><span style=\\\"color:#000000\\\">\u00b7 Data-driven approach to performance diagnosis, root cause analysis, and action planning.<\/span><\/p><p><span style=\\\"color:#000000\\\">\u00b7 Ability to manage change, stabilize new processes, and support transitions or ramp-ups.<\/span><\/p><p><span style=\\\"color:#000000\\\">\u00b7 Commercial understanding of utilization, cost per transaction, billing, productivity, and margin impact.<\/span><\/p><br \/><p><span style=\\\"color:#242424\\\"><b>Disclaimer: -<\/b><\/span><\/p><br \/><p><span style=\\\"color:#242424\\\">&#39;Neither Concentrix nor any authorized 3rd party who assist with our recruitment process, ever ask candidates for \u2018recruitment\u2019, \u2018processing\u2019 or any other kind of fees in exchange for offer letters from Concentrix. 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We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as a&nbsp;<strong>Junior O2C Specialist in Porto, Portugal (On-Site)<\/strong>, you will ensure that performance goals are met across all operations. And that we fulfil client expectations related to operational excellence: high targets regarding quality, efficiency &amp; customer journey improvement.<\/p>\\n<p><strong>Career growth and personal development<\/strong><\/p>\\n<p>We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed. At Concentrix, there&rsquo;s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! 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Discover why over 550,000 game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo; Together, we&rsquo;ll achieve greatness and unlock unlimited possibilities. Apply today and let your career thrive!<\/p>\\n<p>With game-changers in over 70 different countries, we celebrate our differences and embrace what makes you unique. Imagine being a part of a company that supports each other&rsquo;s success and well-being, giving you the tools and support you need to be the best version of yourself and embark on a career with endless possibilities.<\/p>\\n<p><br \/><strong>Eligibility to work<\/strong><br \/>In accordance with South African law, only applicants who are legally authorized to work in SA will be considered for this position, and the appointment will be made in line with the company&rsquo;s EE Plan.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Disclaimer&nbsp;&nbsp;<\/strong><\/p>\\n<p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p>\\n<p>Concentrix is an equal opportunity employer. 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Akkor j&oacute; helyen j&aacute;rsz!<br \/><\/strong>A t&ouml;bbit megtan&iacute;tjuk neked. Jelentkezz most n&eacute;met nyelv\u0171 &uuml;gyf&eacute;ltan&aacute;csad&oacute;nak (m\/f\/d) egy E-Health v&aacute;llalat app support csapat&aacute;ba &ndash; ak&aacute;r tapasztalat n&eacute;lk&uuml;l!<\/p>\\n<p><strong>A legfontosabb tudnival&oacute;k<\/strong><\/p>\\n<ul>\\n<li>Alapb&eacute;r: br. 4 500 Ft\/&oacute;ra<\/li>\\n<li>Teljes&iacute;tm&eacute;nyalap&uacute; b&oacute;nusz, cafeteria &eacute;s utaz&aacute;si k&ouml;lts&eacute;gt&eacute;r&iacute;t&eacute;s: ak&aacute;r 830 000 Ft brutt&oacute;\/h&oacute;*<\/li>\\n<li>Azonnali kezd&eacute;s<\/li>\\n<li>Munkav&eacute;gz&eacute;s helye: P&eacute;cs &ndash; hibrid munkav&eacute;gz&eacute;si lehet\u0151s&eacute;ggel<\/li>\\n<li>Teljes vagy r&eacute;szmunkaid\u0151ben (heti minimum 30 &oacute;ra)<\/li>\\n<li>Munkaid\u0151: h&eacute;tf\u0151t\u0151l p&eacute;ntekig 08:00&ndash;18:00 k&ouml;z&ouml;tt<\/li>\\n<li>P&aacute;lyam&oacute;dos&iacute;t&oacute;k jelentkez&eacute;s&eacute;t is v&aacute;rjuk<\/li>\\n<li>Munk&aacute;dat modern AI-eszk&ouml;z&ouml;k seg&iacute;tik.<\/li>\\n<li>Hat&aacute;rozatlan idej\u0171 munkaszerz\u0151d&eacute;s<\/li>\\n<\/ul>\\n<p data-pm-slice=\\\"1 1 []\\\"><strong>Mire sz&aacute;m&iacute;thatsz?<br \/><\/strong>Te leszel az &uuml;gyfelek els\u0151 kapcsolattart&oacute;ja telefonon &eacute;s e-mailben &eacute;rkez\u0151 megkeres&eacute;seik sor&aacute;n.<br \/>Mindebben korszer\u0171 AI-eszk&ouml;z&ouml;k seg&iacute;tenek, amelyek leveszik a v&aacute;lladr&oacute;l a rutinfeladatokat, &iacute;gy t&ouml;bb id\u0151d marad a val&oacute;di &uuml;gyf&eacute;lt&aacute;mogat&aacute;sra. N&aacute;lunk az AI nem helyettes&iacute;t, hanem a csapatod r&eacute;sze.<\/p>\\n<p><strong><br \/>A mindennapjaid<br \/><\/strong><\/p>\\n<ul>\\n<li>Orvosokat &eacute;s eg&eacute;szs&eacute;g&uuml;gyi rendel\u0151ket t&aacute;mogatsz egy E-Health szoftver haszn&aacute;lat&aacute;ban.<\/li>\\n<li>Megv&aacute;laszolod a be&eacute;rkez\u0151 k&eacute;rd&eacute;seket, &eacute;s gondoskodsz a kiv&aacute;l&oacute; &uuml;gyf&eacute;l&eacute;lm&eacute;nyr\u0151l.<\/li>\\n<li>Kapcsolattart&oacute;k&eacute;nt seg&iacute;ted az eg&eacute;szs&eacute;g&uuml;gyi szolg&aacute;ltat&oacute;kat, valamint betan&iacute;tod \u0151ket a szoftver haszn&aacute;lat&aacute;ra.<\/li>\\n<li>Szorosan egy&uuml;ttm\u0171k&ouml;dsz az &eacute;rt&eacute;kes&iacute;t&eacute;si, marketing- &eacute;s term&eacute;kfejleszt&eacute;si csapatokkal &ndash; k&ouml;z&ouml;s c&eacute;lotok az &uuml;gyfelek el&eacute;gedetts&eacute;ge.<\/li>\\n<li>Megold&aacute;sokat tal&aacute;lsz, &eacute;s el&eacute;red, hogy &uuml;gyfeleink a szoftver lelkes rajong&oacute;iv&aacute; v&aacute;ljanak.<\/li>\\n<li>Modern eszk&ouml;z&ouml;ket haszn&aacute;lsz, amelyek hat&eacute;konyabb&aacute; &eacute;s eredm&eacute;nyesebb&eacute; tesznek.<\/li>\\n<\/ul>\\n<p>Lesznek k&ouml;nnyebb &eacute;s kih&iacute;v&aacute;sokkal teli napok is &ndash; de n&aacute;lunk mindig fejl\u0151d&eacute;sben leszel.<\/p>\\n<p><strong>Amit game-changereink mondanak<\/strong><br \/><img src=\\\"https:\/\/i.imgur.com\/xwrIPCO.png\\\" alt=\\\"\\\" width=\\\"114\\\" height=\\\"19\\\" \/> &bdquo;<span data-olk-copy-source=\\\"MessageBody\\\">T&aacute;mogat&oacute; vezet\u0151s&eacute;g, k&eacute;nyelmes munkaid\u0151 &eacute;s munkarend, t&aacute;mogat&oacute; vezet\u0151s&eacute;g, rugalmas, &ouml;sszetart&oacute; csapat.<\/span>&ldquo;<\/p>\\n<p>N&aacute;lunk nem csup&aacute;n &bdquo;egy hang&rdquo; leszel a telefonban, hanem egy t&aacute;mogat&oacute; csapat fontos tagja.<\/p>\\n<p><strong>T&eacute;ged keres&uuml;nk, ha<br \/><\/strong>Nincs sz&uuml;ks&eacute;ged t&ouml;k&eacute;letes &ouml;n&eacute;letrajzra.<br \/>Ami igaz&aacute;n sz&aacute;m&iacute;t:<\/p>\\n<ul>\\n<li>Magabiztos n&eacute;met nyelvtud&aacute;ssal (C1 szint) rendelkezel sz&oacute;ban &eacute;s &iacute;r&aacute;sban is.<\/li>\\n<li>Az angol nyelvtud&aacute;s el\u0151nyt jelent, de nem felt&eacute;tel.<\/li>\\n<li>Kommunik&aacute;ci&oacute;d udvarias, partneri &eacute;s &uuml;gyf&eacute;lk&ouml;zpont&uacute;.<\/li>\\n<li>&Eacute;rdekel a technol&oacute;gia, &eacute;s magabiztosan haszn&aacute;lod a k&uuml;l&ouml;nb&ouml;z\u0151 alkalmaz&aacute;sokat &eacute;s szoftvereket.<\/li>\\n<li>Magabiztosan kezeled a sz&aacute;m&iacute;t&oacute;g&eacute;pet.<\/li>\\n<li>Nyitott vagy az &uacute;j eszk&ouml;z&ouml;k &eacute;s technol&oacute;gi&aacute;k megismer&eacute;s&eacute;re.<\/li>\\n<li>Sz&iacute;vesen dolgozn&aacute;l csapatunk tagjak&eacute;nt p&eacute;csi irod&aacute;nkb&oacute;l.<\/li>\\n<\/ul>\\n<p>Tapasztalattal rendelkezel az &uuml;gyf&eacute;lszolg&aacute;lat ter&uuml;let&eacute;n? Szuper, de nem elv&aacute;r&aacute;s.<\/p>\\n<p><strong>Amit k&iacute;n&aacute;lunk<br \/><\/strong>Hisz&uuml;nk abban, hogy egy j&oacute; munkahely t&aacute;mogatja az &eacute;letviteledet, &eacute;s fejl\u0151d&eacute;si lehet\u0151s&eacute;get is biztos&iacute;t.<br \/>Ez&eacute;rt n&aacute;lunk a k&ouml;vetkez\u0151kre sz&aacute;m&iacute;thatsz:<\/p>\\n<ul>\\n<li>Hat&aacute;rozatlan idej\u0171 munkaszerz\u0151d&eacute;s.<\/li>\\n<li>Ak&aacute;r br. 830 000 Ft havi j&ouml;vedelem* (br. 4 500 Ft &oacute;rab&eacute;r, cafet&eacute;ria juttat&aacute;s, utaz&aacute;si k&ouml;lts&eacute;gt&eacute;r&iacute;t&eacute;s).<\/li>\\n<li>Teljes vagy r&eacute;szmunkaid\u0151s foglalkoztat&aacute;s (heti legal&aacute;bb 30 &oacute;ra), az ig&eacute;nyeidhez igaz&iacute;tva.<\/li>\\n<li>A betanul&aacute;si id\u0151szak ut&aacute;n meghat&aacute;rozott napokon otthoni munkav&eacute;gz&eacute;s lehet\u0151s&eacute;ge.<\/li>\\n<li>Intenz&iacute;v, teljes munkaid\u0151s betan&iacute;t&aacute;s tapasztalt tr&eacute;nereink vezet&eacute;s&eacute;vel.<\/li>\\n<li>Alapos k&eacute;pz&eacute;s gyakorlott tr&eacute;nerekt\u0151l, akik minden sz&uuml;ks&eacute;ges ismeretet &aacute;tadnak.<\/li>\\n<li>Rendszeres coachingot, workshopokat &eacute;s tov&aacute;bbk&eacute;pz&eacute;seket biztos&iacute;tunk - modern technol&oacute;giai t&aacute;mogat&aacute;ssal.<\/li>\\n<li>Bels\u0151 tov&aacute;bbk&eacute;pz&eacute;sek &eacute;s karrierlehet\u0151s&eacute;gek, ak&aacute;r vil&aacute;gszerte.<\/li>\\n<li>K&uuml;l&ouml;nb&ouml;z\u0151 &nbsp;rendezv&eacute;nyek, mint p&eacute;ld&aacute;ul c&eacute;ges partyk.<\/li>\\n<li>Nyitott, motiv&aacute;lt &eacute;s t&aacute;mogat&oacute; csapat, amely &ouml;r&ouml;mmel v&aacute;rja &uacute;j koll&eacute;g&aacute;it.<\/li>\\n<\/ul>\\n<p><strong>Jelentkez&eacute;s<br \/><\/strong>Ha &uacute;gy &eacute;rzed, ez lehet a k&ouml;vetkez\u0151 l&eacute;p&eacute;s a karrieredben, &ouml;r&ouml;mmel megismern&eacute;nk.<\/p>\\n<p>A jelentkez&eacute;s egyszer\u0171:<\/p>\\n<ol>\\n<li><strong>Kattints a \\\"Jelentkez&eacute;s\\\"-re.<\/strong><\/li>\\n<li><strong>Adatok megad&aacute;sa<\/strong><\/li>\\n<li><strong>K&eacute;sz<\/strong><\/li>\\n<\/ol>\\n<p><span data-olk-copy-source=\\\"MessageBody\\\">&Aacute;ltal&aacute;ban egy munkanapon bel&uuml;l felvessz&uuml;k veled a kapcsolatot.<\/span><\/p>\\n<p><strong>M&eacute;g maradtak k&eacute;rd&eacute;seid?<\/strong> Virtual asszisztens&uuml;nk, &bdquo;Dot&rdquo;, a +3670 7785-276-os WhatsApp-sz&aacute;mon, valamint a Facebook Messengeren kereszt&uuml;l a nap 24 &oacute;r&aacute;j&aacute;ban rendelkez&eacute;sedre &aacute;ll, &eacute;s k&eacute;szs&eacute;ggel seg&iacute;t neked.<\/p>\\n<p><strong>Csapatunk ezen a c&iacute;men dolgozik<br \/><\/strong>Concentrix Services Hungary Kft.<br \/>P&eacute;cs, R&aacute;k&oacute;czi &uacute;t 60, 7621 Ungarn&nbsp; &nbsp; &nbsp; &nbsp;<\/p>\\n<div>\\n<p><strong>A Concentrix elk&ouml;telezett az es&eacute;lyegyenl\u0151s&eacute;g mellett&nbsp;<\/strong><\/p>\\n<p><em>B&uuml;szk&eacute;k vagyunk arra, hogy csapatk&eacute;nt &eacute;s v&aacute;llalatk&eacute;nt vil&aacute;gszerte egys&eacute;gesek vagyunk. Elk&ouml;telezettek vagyunk amellett, hogy minden jelentkez\u0151nek egyenl\u0151 es&eacute;lyeket biztos&iacute;tsunk, &eacute;s olyan munkak&ouml;rnyezetet teremts&uuml;nk, amely diszkrimin&aacute;ci&oacute;t&oacute;l &eacute;s zaklat&aacute;st&oacute;l mentes. Minden felv&eacute;teli elj&aacute;r&aacute;sunk az &uuml;zleti sz&uuml;ks&eacute;gleteken, a munkak&ouml;ri k&ouml;vetelm&eacute;nyeken &eacute;s a szakmai k&eacute;pes&iacute;t&eacute;seken alapul, tekintet n&eacute;lk&uuml;l sz&aacute;rmaz&aacute;sra, &eacute;letkorra, nemi identit&aacute;sra, szexu&aacute;lis ir&aacute;nyults&aacute;gra, vall&aacute;sra, csal&aacute;di &aacute;llapotra vagy sz&uuml;l\u0151i st&aacute;tuszra, nemzetis&eacute;gre, fogyat&eacute;koss&aacute;gra vagy m&aacute;s, a hat&aacute;lyos nemzeti t&ouml;rv&eacute;nyek &aacute;ltal v&eacute;dett besorol&aacute;sra.&nbsp;<\/em><\/p>\\n<p><strong>Munkav&aacute;llal&aacute;si enged&eacute;ly&nbsp;<\/strong><\/p>\\n<p>A magyar jogszab&aacute;lyoknak megfelel\u0151en erre a poz&iacute;ci&oacute;ra csak olyan p&aacute;ly&aacute;z&oacute;k jelentkez&eacute;s&eacute;t vessz&uuml;k figyelembe, akik &eacute;rv&eacute;nyes magyarorsz&aacute;gi munkav&aacute;llal&aacute;si enged&eacute;llyel rendelkeznek.&nbsp;<\/p>\\n<p><em>*A megadott &ouml;sszeg teljes munkaid\u0151s foglalkoztat&aacute;s eset&eacute;n el&eacute;rhet\u0151 brutt&oacute; havi j&ouml;vedelemre vonatkozik. A havi j&ouml;vedelem az alap &oacute;rab&eacute;rb\u0151l &eacute;s az egy&eacute;ni teljes&iacute;tm&eacute;ny alapj&aacute;n j&aacute;r&oacute; b&oacute;nuszb&oacute;l &aacute;ll. A r&eacute;szletekr\u0151l a szem&eacute;lyes &aacute;ll&aacute;sinterj&uacute;n adnak tov&aacute;bbi t&aacute;j&eacute;koztat&aacute;st.<\/em><\/p>\\n<\/div>\\n<p>#EMEACNX<br \/>#AGENTCNX<\/p>\",\"ats_external_id\":\"HU-1059\",\"location\":\"P\u00e9cs, Baranya\",\"job_type\":\"part_time\",\"salary\":\"4500\",\"salary_type\":\"hourly\",\"salary_currency\":\"HUF\",\"updated_at\":\"2026-10-13T16:49:35.156+02:00\",\"created_at\":\"2026-07-24T10:31:45.849+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-dach1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMDU5?\",\"apply_url\":\"https:\/\/concentrix-dach1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMDU5\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":\"\",\"contract_type\":\"permanent\",\"locale\":\"hu\",\"remote_type\":\"wfh_flexible\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-dach1\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":\"1\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"1573\",\"campaign_id\":\"885\",\"campaign_title\":\"Advisor II, Customer Service - Bilingual R1749880\",\"campaign_type\":\"job_application\",\"job_title\":\"Quality Evaluator & Coach- (Danish-speaking) - Onsite - Media Industry BP01\",\"street\":\"ESP Benalm\u00e1dena Costa - Plaza Solymar, C.C. Benalmar Local 12\",\"address\":\"ESP Benalm\u00e1dena Costa - Plaza Solymar, C.C. Benalmar Local 12\",\"city\":\"Benalm\u00e1dena Costa\",\"state\":\"Malaga\",\"postal_code\":\"29630\",\"region\":\"Malaga\",\"country\":\"Spain\",\"short_description\":\"  .\",\"long_description\":\"<br \/><p style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">\u00a0<\/span><\/p><p style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\"><b>Experience the power of a game-changing career\u00a0<\/b><\/span><\/p><br \/><p style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Are you passionate about quality, coaching and customer experience? Do you enjoy working with data, supporting teams and finding opportunities to improve performance?\u00a0<\/span><\/p><p style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">At Concentrix, we are looking for a <b>Quality Evaluator &amp; Coach<\/b> to join our team and play a key role in monitoring quality, coaching agents and supporting daily operations.\u00a0<\/span><\/p><p style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">In this role, you will combine quality evaluation, performance coaching, reporting and operational support, working closely with agents, team leaders and client stakeholders.\u00a0<\/span><\/p><p><b><br \/><\/b><\/p><p style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\"><b>What you will do in this role<\/b>\u00a0<\/span><\/p><br \/><p style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">- Monitor and manage Back Office emails, Moreshop and Trustpilot activities.\u00a0<\/span><\/p><p style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">- Create and maintain Back Office schedules.\u00a0<\/span><\/p><p style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">- Participate in weekly, bi-weekly and monthly operational and sales meetings.\u00a0<\/span><\/p><p style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">- Prepare and present monthly performance data to clients and stakeholders.\u00a0<\/span><\/p><p style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">- Conduct call calibration sessions every 8 weeks, reviewing four calls per agent.\u00a0<\/span><\/p><p style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">- Perform monthly quality controls for Back Office and Moreshop emails.\u00a0<\/span><\/p><p style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">- Conduct monthly coaching sessions with agents based on quality evaluations.\u00a0<\/span><\/p><p style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">- Set and follow up on individual performance goals, identifying areas for improvement.\u00a0<\/span><\/p><p style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">- Review daily unpaid digital sales reports and update the Callback List.\u00a0<\/span><\/p><p style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">- Provide training and ongoing support to new agents.\u00a0<\/span><\/p><p style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">- Keep Humany updated based on the client&#39;s weekly magazine stock report.\u00a0<\/span><\/p><p style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">- Support daily operations by handling calls, emails and Back Office activities, including Moreshop, Intrum and social media.\u00a0<\/span><\/p><p style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Around 65% of the role will involve hands-on operational support, keeping you closely connected to the customer experience and day-to-day needs of the team.\u00a0<\/span><\/p><p>\u00a0<\/p><p style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\"><b>Your qualifications<\/b>\u00a0<\/span><\/p><br \/><p style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">- Are proficient or bilingual in Danish and English\u00a0 \u00a0<\/span><\/p><p style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">- Experience in quality monitoring, coaching, customer service or contact center operations.\u00a0<\/span><\/p><p style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">- Strong communication, coaching and stakeholder-management skills.- Excellent organizational, planning and time-management skills.\u00a0<\/span><\/p><p style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">- Strong analytical skills with the ability to interpret KPIs, sales results, quality scores and operational data.\u00a0<\/span><\/p><p style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">- Proficiency in Microsoft Excel, including formulas, filters, pivot tables and basic data analysis\/reporting.\u00a0<\/span><\/p><p style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">- Experience working with CRM, ticketing or customer service management systems.\u00a0<\/span><\/p><p style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">- Ability to create, maintain and analyze operational reports and performance trackers.\u00a0<\/span><\/p><p style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">- Familiarity with quality monitoring and call calibration processes.\u00a0<\/span><\/p><p style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">- Ability to work confidently across multiple platforms and systems.\u00a0<\/span><\/p><p style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">- Good understanding of data accuracy, documentation and reporting procedures.\u00a0<\/span><\/p><p style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">- Ability to troubleshoot basic system or access issues and escalate technical problems when necessary.\u00a0<\/span><\/p><p style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">- Experience with workforce scheduling and resource planning is an advantage.\u00a0<\/span><\/p><p style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">- Ability to quickly learn and adapt to new systems, digital tools and operational processes.\u00a0<\/span><\/p><p>\u00a0<\/p><p style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\"><b>What&#39;s in it for you?\u00a0<\/b><\/span><\/p><br \/><p style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">- Full-time position: 39 hours per week, Monday to Friday from 9:00 to 17:00\u00a0<\/span><\/p><p style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">- Base salary of\u00a024.672,64\u00a0euros gross\/year plus up to 3.600 euros gross\/year in bonus\u00a0<\/span><\/p><p style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">- Training and development opportunities to help you grow your career.\u00a0<\/span><\/p><p style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">- Multicultural and dynamic work environment with colleagues from around the world.\u00a0<\/span><\/p><p style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">- Career growth opportunities within Concentrix.\u00a0<\/span><\/p><p style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">- Employee discounts on a wide range of products and services.\u00a0<\/span><\/p><p style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">- Wellbeing initiatives and access to resources to support your physical and mental health.\u00a0<\/span><\/p><p style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">-\u00a0 Modern office environment with a collaborative and supportive culture.\u00a0<\/span><\/p><p style=\\\"color:#494949 !important\\\"><span style=\\\"color:#494949\\\">Experience the best version of you!\u00a0\u00a0<\/span><\/p><p style=\\\"color:#494949 !important\\\"><span style=\\\"color:#494949\\\">If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d\u00a0\u00a0\u00a0<\/span><\/p><p style=\\\"color:#494949 !important\\\"><span style=\\\"color:#494949\\\">\u00a0\u00a0\u00a0<\/span><\/p><p style=\\\"color:#494949 !important\\\"><span style=\\\"color:#494949\\\">Concentrix is an equal opportunity employer\u00a0\u00a0\u00a0<\/span><\/p><p style=\\\"color:#494949 !important\\\"><span style=\\\"color:#494949\\\">We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. 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Si vous &ecirc;tes passionn&eacute;(e) par la relation client, les produits de beaut&eacute; et l'excellence du service, cette opportunit&eacute; est faite pour vous.&nbsp;<\/p>\\n<p><strong>Pourquoi nous rejoindre ?<\/strong><\/p>\\n<p style=\\\"text-align: justify;\\\">Int&eacute;grez une &eacute;quipe internationale et contribuez &agrave; offrir une exp&eacute;rience client exceptionnelle pour l&rsquo;une des entreprises les plus prestigieuses du secteur de la cosm&eacute;tique et du luxe.<\/p>\\n<p style=\\\"text-align: justify;\\\">Chaque jour, vous accompagnerez des clients &agrave; travers diff&eacute;rents canaux de communication, en les conseillant et en leur apportant des solutions adapt&eacute;es, tout en d&eacute;veloppant vos comp&eacute;tences au sein d&rsquo;un environnement dynamique et stimulant.&nbsp;<\/p>\\n<p><strong>Vos missions<\/strong><\/p>\\n<ul>\\n<li>G&eacute;rer les demandes clients par t&eacute;l&eacute;phone, e-mail et chat<\/li>\\n<li>Identifier les besoins des clients et leur apporter des solutions adapt&eacute;es<\/li>\\n<li>Cr&eacute;er une relation de confiance gr&acirc;ce &agrave; une communication professionnelle et personnalis&eacute;e<\/li>\\n<li>Fournir des informations pr&eacute;cises concernant les produits, commandes et services<\/li>\\n<li>Atteindre les objectifs de qualit&eacute; et de productivit&eacute; d&eacute;finis par l'&eacute;quipe<\/li>\\n<li>Assurer le suivi des dossiers clients et la mise &agrave; jour des informations dans les outils d&eacute;di&eacute;s<\/li>\\n<li>Respecter les proc&eacute;dures, politiques et standards de qualit&eacute; en vigueur<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Ce qui rend ce poste unique<\/strong>&nbsp;<\/p>\\n<p>\ud83d\udc84 Repr&eacute;sentez un acteur mondial de la beaut&eacute; et du luxe, propri&eacute;taire de nombreuses marques internationales prestigieuses<\/p>\\n<p>\ud83c\udf0d &Eacute;voluez dans un environnement multiculturel au sein d'une &eacute;quipe internationale<\/p>\\n<p>\ud83c\udfe2 Possibilit&eacute; de t&eacute;l&eacute;travailler apr&egrave;s 3 mois.<\/p>\\n<p>\u23f0 Horaires flexibles : 5 jours par semaine du lundi au vendredi, 8 heures par jour, entre 10h00 et 19h00<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Profil recherch&eacute;<\/strong><\/p>\\n<ul>\\n<li>Fran&ccedil;ais natif ou courant (C2)<\/li>\\n<li>Bon niveau d&rsquo;anglais<\/li>\\n<li>Une exp&eacute;rience en service client est un plus<\/li>\\n<li>Excellentes comp&eacute;tences en communication orale et &eacute;crite<\/li>\\n<li>Forte orientation client et sens du service<\/li>\\n<li>Capacit&eacute; d&rsquo;&eacute;coute active et aisance dans les &eacute;changes t&eacute;l&eacute;phoniques<\/li>\\n<li>Capacit&eacute; &agrave; g&eacute;rer plusieurs t&acirc;ches simultan&eacute;ment et &agrave; prioriser efficacement<\/li>\\n<li>Esprit d&rsquo;&eacute;quipe, organisation et gestion efficace du temps<\/li>\\n<\/ul>\\n<p><strong>&nbsp;<\/strong><\/p>\\n<p><strong>Package &amp; avantages&nbsp;<\/strong><\/p>\\n<p>\ud83d\udcb0&nbsp;<strong>R&eacute;mun&eacute;ration<\/strong><\/p>\\n<ul>\\n<li>Salaire comp&eacute;titif sur le march&eacute;<\/li>\\n<li>14 salaires par an<\/li>\\n<li>Bonus de performance mensuel<\/li>\\n<li>Tickets restaurant jusqu&rsquo;&agrave; 60 &euro; par mois<\/li>\\n<\/ul>\\n<p>\u2708\ufe0f&nbsp;<strong>Relocalisation &amp; installation<\/strong><\/p>\\n<ul>\\n<li>Vol et transport pris en charge<\/li>\\n<li>H&eacute;bergement gratuit pendant 1 mois &agrave; l&rsquo;arriv&eacute;e<\/li>\\n<li>Assistance administrative compl&egrave;te pour l&rsquo;embauche en Gr&egrave;ce<\/li>\\n<li>Acc&egrave;s &agrave; un pr&ecirc;t d&egrave;s 1 mois d&rsquo;anciennet&eacute;<\/li>\\n<li>100 &euro; de tickets restaurant additionnels<\/li>\\n<\/ul>\\n<p>\ud83c\udfe2&nbsp;<strong>Avantages<\/strong><\/p>\\n<ul>\\n<li>CDI d&egrave;s le premier jour<\/li>\\n<li>Assurance sant&eacute; priv&eacute;e gratuite pour les employ&eacute;s<\/li>\\n<li>Mobilit&eacute; internationale<\/li>\\n<li>Restaurant d&rsquo;entreprise<\/li>\\n<li>Formation compl&egrave;te et r&eacute;mun&eacute;r&eacute;e d&egrave;s votre arriv&eacute;e, avec un acc&egrave;s continu &agrave; des programmes de d&eacute;veloppement professionnel<\/li>\\n<\/ul>\\n<p>\ud83c\udf89&nbsp;<strong>Une vraie vie d&rsquo;entreprise<\/strong><\/p>\\n<ul>\\n<li>Actions solidaires (don du sang, Marathon d'Ath&egrave;nes)<\/li>\\n<li>March&eacute; de No&euml;l &amp; &eacute;v&eacute;nements saisonniers<\/li>\\n<li>Summer Party<\/li>\\n<li>Ateliers cr&eacute;atifs<\/li>\\n<li>Self-d&eacute;fense &amp; bien-&ecirc;tre<\/li>\\n<li>Salle de sport gratuite<\/li>\\n<li>Rooftop cin&eacute;ma avec vue sur l&rsquo;Acropole<\/li>\\n<\/ul>\\n<p><em>&nbsp;<\/em><\/p>\\n<p>Chez Concentrix, nous recherchons avant tout des personnalit&eacute;s motiv&eacute;es, curieuses et engag&eacute;es. Si vous partagez nos valeurs de reconnaissance, d&rsquo;int&eacute;grit&eacute;, de collaboration et d&rsquo;excellence, rejoignez une &eacute;quipe o&ugrave; votre impact est visible et votre &eacute;volution encourag&eacute;e.<\/p>\\n<p><em>Veuillez noter que les candidats non ressortissants de l&rsquo;Union europ&eacute;enne doivent disposer d&rsquo;un permis de travail valide en Gr&egrave;ce pour &ecirc;tre &eacute;ligibles.<\/em>&nbsp;<\/p>\\n<p><strong><em>Concentrix Gr&egrave;ce est un employeur garantissant l&rsquo;&eacute;galit&eacute; des chances.<\/em><\/strong><strong>&nbsp;<em>Nous c&eacute;l&eacute;brons la diversit&eacute; et favorisons un environnement inclusif o&ugrave; chacun b&eacute;n&eacute;ficie d&rsquo;un acc&egrave;s &eacute;quitable aux opportunit&eacute;s professionnelles, ind&eacute;pendamment du genre, de l&rsquo;&acirc;ge, de la religion, de l&rsquo;origine ethnique ou de toute autre caract&eacute;ristique prot&eacute;g&eacute;e par la l&eacute;gislation en vigueur.<\/em><\/strong><\/p>\",\"ats_external_id\":\"GR-766\",\"location\":\"Athens\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-12T02:59:03.685+03:00\",\"created_at\":\"2026-07-23T16:42:28.111+03:00\",\"latitude\":\"37.9838096\",\"longitude\":\"23.7275388\",\"landing_page_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83NjY?\",\"apply_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83NjY\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":null,\"locale\":\"fr\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-greece\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"1\",\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":null,\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"1181\",\"campaign_id\":\"22690\",\"campaign_title\":\"Product Lead (TCF) R1739594\",\"campaign_type\":\"job_application\",\"job_title\":\"Sr. Product Manager\",\"street\":\"RON Work- at -Home\",\"address\":\"RON Work- at -Home\",\"city\":\"Bucuresti\",\"state\":\"Bucharest\",\"postal_code\":null,\"region\":null,\"country\":\"Romania\",\"short_description\":\"We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. \\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nIn our Information Technology and Global Security team, you will deliver the latest technology infrastructure, transformative software solutions and industry-leading global security for our staff and clients. You will work with the best in the world to design, implement and strategize IT, security, application development, innovation, and solutions in today\u2019s hyperconnected world. You will be part of the technology team that is core to our vision of develop, build and run the future of Integrated Services.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nWe embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p><b>About the Role\u00a0<\/b><\/p><p>Concentrix is seeking a Product Manager\u00a0to drive the strategy, execution, and commercial growth of Memory \u2014 our\u00a0agentic\u00a0intelligence engine that powers smarter, more personalized customer experiences across the\u00a0iX\u00a0Suite.\u00a0<\/p><p><\/p><p>Memory is a foundational capability within the\u00a0iX\u00a0platform, enabling real-time customer understanding through living Memory Cards, dynamic identity resolution, and predictive intent modeling. It serves as the intelligence layer that makes every interaction across\u00a0iX\u00a0Hello and\u00a0iX\u00a0Hero smarter, faster, and more profitable.\u00a0<\/p><p><\/p><p>You will\u00a0operate\u00a0as a recognized product expert, accountable for translating commercial targets into a focused roadmap and ensuring every feature and improvement delivered moves the needle on adoption, retention, and revenue. You will work across Engineering, Design, Sales, and Customer Success to solve complex product problems and guide the team toward measurable outcomes.\u00a0<\/p><p><\/p><p><b>What You&#39;ll Own\u00a0<\/b><\/p><p><b>Product Vision &amp; Roadmap Execution\u00a0<\/b><\/p><ul><li>Drive the product roadmap for Memory, translating strategic direction into a prioritized, outcome-focused plan\u00a0<\/li><li>Define how identity resolution, Memory Cards, intent modeling, and action delivery function as a cohesive\u00a0capability;\u00a0not a point solution\u00a0<\/li><li>Identify\u00a0and develop new product concepts where limited precedent exists\u00a0<\/li><\/ul><p><b>Commercial Contribution &amp; Business Alignment\u00a0<\/b><\/p><ul><li>Contribute to revenue target setting and ensure the roadmap and delivered features are aligned to commercial goals\u00a0<\/li><li>Partner with Sales, Finance, and Product Marketing to\u00a0inform pricing, packaging, and monetization discussions\u00a0<\/li><li>Make focused trade-off decisions across scope, cost, and timing to maximize product value\u00a0<\/li><\/ul><p><b>Trust, Compliance &amp; Enterprise Readiness\u00a0<\/b><\/p><ul><li>Ensure\u00a0iX\u00a0Wisdom Memory meets enterprise-grade requirements\u00a0<\/li><li>Balance speed of innovation with responsible AI and risk management\u00a0<\/li><li>Ensure strong alignment with integrated products (e.g.,\u00a0iX\u00a0Hello,\u00a0iX\u00a0Hero, Translate)\u00a0<\/li><\/ul><p><b>Cross-Functional Collaboration &amp; Influence\u00a0<\/b><\/p><ul><li>Collaborate and influence across Engineering, Architecture, Legal, Security, Sales, Marketing, and Customer Success\u00a0<\/li><li>Serve as a recognized subject matter expert for Memory and agentic intelligence within the organization\u00a0and with clients\u00a0<\/li><\/ul><p><b>Team Development\u00a0<\/b><\/p><ul><li>Guide and develop junior product team members, sharing\u00a0expertise\u00a0and raising the quality of 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The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.\\n\\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. 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We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as a<strong>&nbsp;Customer Service Representative in Lisbon, Portugal (On-Site)<\/strong>&nbsp;you will ensure that performance goals are met across all operations. And that we fulfill client expectations related to operational excellence: high targets regarding quality, efficiency &amp; customer journey improvement.<\/p>\\n<p><strong>Career growth and personal development<\/strong><\/p>\\n<p>We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed. At Concentrix, there&rsquo;s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p><strong>What you will do in this role<\/strong><\/p>\\n<p>As a Customer Service Representative, you will:<\/p>\\n<ul>\\n<li>Receive telephone calls or chats from clients wishing to obtain various types of information concerning their insurance policy<\/li>\\n<li>Depending on the case, the request will be processed via a transaction in our client policy administration system, and\/or by the writing and sending of replies to letters\/emails, information, contract documents, etc., to the insured.<\/li>\\n<li>Do indexation &amp; electronic archiving in our document management tool.<\/li>\\n<li>Manage policy change requests, updating payment details<\/li>\\n<li>Make claims and cancel requests<\/li>\\n<\/ul>\\n<p><strong>Your qualifications<\/strong><\/p>\\n<p>Concentrix is a great match if you:<\/p>\\n<ul>\\n<li>Have a high level of Portuguese (C2) and fluent in English (B2)<\/li>\\n<li>Have previous customer experience is a plus<\/li>\\n<li>Have excellent verbal and writing skills coupled with a formal and diplomatic stance<\/li>\\n<li>Are proactive, self-motivated, and a great team player<\/li>\\n<\/ul>\\n<p>If you feel you don&rsquo;t check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it&rsquo;s this or another role.<\/p>\\n<p><strong>What&rsquo;s in it for you<\/strong><\/p>\\n<p>In this role, we offer benefits that help you support your unique lifestyle:<\/p>\\n<ul>\\n<li>Full-time with indefinite contracts (negotiable depending on your experience and our client's needs)<\/li>\\n<li>Competitive salary and performance bonus<\/li>\\n<li>Central location in Lisbon,&nbsp;Portugal<\/li>\\n<li>Bring-a-friend (referral) bonus opportunities<\/li>\\n<li>Full paid training on the company and the project you'll be working on<\/li>\\n<li>Career development programs<\/li>\\n<\/ul>\\n<p><strong>Experience the best version of you!<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p><strong>Concentrix is an equal-opportunity employer<\/strong><\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. 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The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\nIn our Information Technology and Global Security team, you will deliver the latest technology infrastructure, transformative software solutions and industry-leading global security for our staff and clients. You will work with the best in the world to design, implement and strategize IT, security, application development, innovation, and solutions in today\u2019s hyperconnected world. You will be part of the technology team that is core to our vision of develop, build and run the future of Integrated Services.\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\nWe embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p>We are seeking a highly skilled, experienced, and innovative <b>Senior Software Architect<\/b> with deep expertise in <b>Cloud<\/b> and <b>Artificial Intelligence (AI)<\/b> to join our team. In this role, you will design and oversee the implementation of scalable, secure, and forward-thinking AI-powered solutions in cloud environments. You will play a critical role in defining the technical vision, aligning architecture with business goals, and leading cross-functional teams to deliver high-quality, future-ready software products.<\/p><p><\/p><p><\/p><p><b>Key Responsibilities<\/b><\/p><ul><li><p>Collaborate with cross-functional stakeholders to define functional and non-functional requirements for new and existing software applications.<\/p><\/li><li><p>Use appropriate tools and methodologies to create system representations, including functional workflows and system interactions.<\/p><\/li><li><p>Define system architectures that ensure scalability, reliability, security, and high performance.<\/p><\/li><li><p>Establish technology stacks, workflow standards, and development best practices.<\/p><\/li><li><p>Communicate architectural concepts, standards, and guidelines clearly to development teams to ensure alignment and effective execution.<\/p><\/li><li><p>Act as a thought leader in Cloud and AI by promoting best practices, innovation, and emerging technologies.<\/p><\/li><li><p>Provide technical leadership to ensure development aligns with architecture, project goals, and delivery timelines.<\/p><\/li><li><p>Coach developers and promote engineering excellence through code quality, automation, and best practices.<\/p><\/li><\/ul><p><\/p><p><b>Qualifications:<\/b><\/p><ul><li><p>University degree in Computer Science, Software Engineering, or a related field, or equivalent practical experience.<\/p><\/li><li><p>10&#43; 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Atrav\u00e9s da nossa abordagem ESG, colocamos as pessoas no centro das nossas prioridades, por isso n\u00e3o espere mais para se juntar a n\u00f3s e partilhar a sua experi\u00eancia em equipas din\u00e2micas e apaixonadas.<\/p><p><\/p><p>Trabalhando num contexto internacional, como parte da equipa de Gest\u00e3o de Contas, procuramos um(a) Gestor(a) de Contas cujas responsabilidades incluir\u00e3o o seguinte:<\/p><ul><li>Garantir a gest\u00e3o administrativa associada \u00e0s contas de clientes pelas quais ser\u00e1 respons\u00e1vel (seguimento das contas, correspond\u00eancia, acompanhamento de disputas, entre outros)<\/li><li>Realizar uma an\u00e1lise financeira e de solv\u00eancia inicial dos nossos clientes<\/li><li>Monitorizar o balan\u00e7o de contas a receber, d\u00edvidas em aberto e efetuar os lembretes necess\u00e1rios de acordo com os procedimentos estabelecidos;<\/li><li>Gerir e acompanhar planos de pagamento<\/li><li>Estabelecer uma rela\u00e7\u00e3o privilegiada com fornecedores e clientes;<\/li><li>Trabalhar em estreita colabora\u00e7\u00e3o com os departamentos de pagamentos<\/li><\/ul><p><\/p><p><b><u>Perfil Requirido<\/u><\/b><\/p><p>Licenciatura em Finan\u00e7as\/Contabilidade\/Neg\u00f3cios\/Gest\u00e3o ou equivalente (2\/3 anos de forma\u00e7\u00e3o superior);<\/p><p>Experi\u00eancia em Gest\u00e3o de Cr\u00e9ditos ser\u00e1 valorizada;<\/p><p>Fluente em portugu\u00eas, com bom n\u00edvel de ingl\u00eas (leitura, escrita, conversa\u00e7\u00e3o); italiano ou espanhol ser\u00e3o considerados uma mais-valia;<\/p><p>Conhecimentos avan\u00e7ados de Microsoft Office (Word, Excel).<\/p><p><\/p><p><b><u>Compet\u00eancias<\/u><\/b><\/p><p>Esp\u00edrito de equipa e boas capacidades de comunica\u00e7\u00e3o;<\/p><p>Boas compet\u00eancias interpessoais, capacidade de ouvir os nossos clientes;<\/p><p>Autonomia e iniciativa;<\/p><p>Orienta\u00e7\u00e3o para propostas e solu\u00e7\u00f5es;<\/p><p>Capacidade de an\u00e1lise e s\u00edntese;<\/p><p>Habilidades organizacionais e rigor;<\/p><p>Capacidade de adapta\u00e7\u00e3o ao uso do nosso software interno.<\/p><p><\/p><p><b><u>Informa\u00e7\u00f5es sobre o posto<\/u><\/b><\/p><p>Contrato Tempor\u00e1rio \u2013 Substitui\u00e7\u00e3o de Licen\u00e7a de Maternidade<\/p><p>Vaga dispon\u00edvel a partir de dezembro de 2026<\/p><p>Localizado em Lisboa, Portugal<\/p><p>Possibilidade de teletrabalho at\u00e9 3 dias por semana<\/p>\",\"ats_external_id\":\"R1747967\",\"location\":\"Lisbon, Lisbon\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-12T14:02:44.504+01:00\",\"created_at\":\"2026-07-21T13:08:51.612+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMjc1?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMjc1\/apply?\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":null,\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"1184\",\"campaign_id\":\"22471\",\"campaign_title\":\"Sr. Software Engineer (TCF) R1748547\",\"campaign_type\":\"job_application\",\"job_title\":\"Java Full stack Developer\",\"street\":\"Omaha, NE 68179\",\"address\":\"Omaha, NE 68179\",\"city\":\"Omaha\",\"state\":\"Nebraska\",\"postal_code\":\"68179\",\"region\":null,\"country\":\"United States of America\",\"short_description\":\"We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.\\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur gamechangers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p><b>Role: Java Full stack Developer<\/b><\/p><p><b>Location: Omaha, NE (Onsite - 5 days a week)<\/b><\/p><p><\/p><p><b>Job Summary:<\/b><\/p><p>We are looking for an experienced <b>Java Full Stack Developer<\/b> with a strong background in delivering high-quality, zero-defect projects. The ideal candidate will possess exceptional analytical skills, drive technical excellence through code reviews, and mentor junior developers.<\/p><p><\/p><p><b>Key Responsibilities:<\/b><\/p><ul><li>Develop and maintain enterprise applications using Java 8, Spring Boot, and REST APIs.<\/li><li>Design and optimize queries for SQL and Oracle databases.<\/li><li>Collaborate with UI\/UX designers to develop user interfaces, preferably using Angular 8.<\/li><li>Integrate systems using JMS, Kafka, and GIS technologies.<\/li><li>Conduct code reviews and mentor junior developers.<\/li><li>Participate in Agile development practices.<\/li><\/ul><p><\/p><p><b>Technical Requirements<\/b><\/p><p><b>Must-Have Skills<\/b><\/p><ul><li><b>Languages &amp; Core:<\/b> Java 8, Core Java \/ J2EE fundamentals, REST APIs<\/li><li><b>Frontend:<\/b> Angular 8<\/li><li><b>Frameworks &amp; Databases:<\/b> Spring Boot, Spring, Hibernate (or proficiency in JSF \/ Struts), MongoDB, MySQL, Oracle Database (very strong skills essential)<\/li><li><b>Big Data &amp; Messaging:<\/b> Apache Spark, Kafka (or other messaging services)<\/li><li><b>Cloud &amp; Infrastructure:<\/b> AWS SDK (Basic), Azure SDK (Basic)<\/li><\/ul><p><b>Good-to-Have Skills<\/b><\/p><ul><li><b>DevOps &amp; Tools:<\/b> Docker, Linux (Basic), ETL Tools, Integration Testing<\/li><li><b>IoT &amp; Cloud Services:<\/b> IoT, Azure IoT Hub, Azure Event Hub<\/li><li><b>Data &amp; Methodologies:<\/b> Data Analytics (Tableau), Agile Development Methodology<\/li><\/ul><p><b>Desired Profile &amp; Responsibilities<\/b><\/p><ul><li><b>Problem-Solving &amp; Communication:<\/b> Strong analytical and problem-solving abilities paired with very good communication skills.<\/li><li><b>Leadership &amp; Quality:<\/b> Capable of conducting thorough code reviews, mentoring junior developers, and driving a culture of &#34;First Time Right&#34; with zero production defects.<\/li><li><b>Integration Experience:<\/b> Prior experience with Web Services or JMS is a strong plus.<\/li><\/ul><p><\/p><p>The base salary for this position is $82,000 to $102,580 plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program, 401(k) retirement plan, paid time off and holidays and paid learning days.<\/p><p><\/p><p>We accept applications for this position on an ongoing basis. It is currently for an existing, immediate vacancy; however, we are also considering applications for future opportunities as they arise. We encourage all interested candidates to apply.<\/p><p>As part of the hiring process, candidates may be required to undergo background screening and identity verification, where permitted by applicable law and consistent with the requirements of the role.\u00a0 Certain verification processes used by the Company or its service providers may involve technologies that rely on biometric identifiers or biometric information, where permitted by law.\u00a0 If biometric identifiers or biometric information are collected, used, or stored, the Company will provide the legally required disclosures and obtain any required written consent prior to such collection, and will handle such information in accordance with applicable biometric privacy laws and Company policies.<\/p><p><\/p><p><\/p><p>#LI-Onsite<br \/>#Omaha<br \/>#Nebraska<\/p><p><br \/><b>Physical and Mental Requirements:<br \/>\u00a0<br \/><\/b>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p><p><b>\u00a0<\/b><\/p><p><b>Equal Employment Opportunity:<br \/><br \/><\/b><\/p><p>Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.<\/p><p>\u00a0<\/p><p>For more information regarding your EEO rights as an applicant, please visit the following websites:<\/p><p><span style=\\\"color:#007380\\\">\u00b7\u00a0\u00a0\u00a0\u00a0<\/span><a target=\\\"_blank\\\" href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf\\\"><span style=\\\"color:#0000ff\\\"><u>English<\/u><\/span><\/a><span style=\\\"color:#007380\\\">\u00a0\u00a0 <\/span><\/p><p><span style=\\\"color:#007380\\\">\u00b7\u00a0\u00a0\u00a0<\/span><a target=\\\"_blank\\\" href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf\\\"><span style=\\\"color:#0000ff\\\"><u>Spanish<\/u><\/span><\/a><span style=\\\"color:#007380\\\"> <\/span><\/p><p><\/p><p><b>Accommodation:<br \/><br \/><\/b><\/p><p><span style=\\\"color:#000000\\\">Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.\u00a0If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <\/span><a target=\\\"_blank\\\" href=\\\"mailto:app.acco@concentrix.com\\\"><span style=\\\"color:#007380\\\"><u>app.acco@concentrix.com<\/u><\/span><\/a><span style=\\\"color:#000000\\\">.\u00a0 All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/span><\/p><p><span style=\\\"color:#ff0000\\\">\u00a0<\/span><\/p><p><b>Artificial Intelligence:<br \/><br \/><\/b><\/p><p><span style=\\\"color:#000000\\\">As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/span><\/p><p><span style=\\\"color:#000000\\\">\u00a0<\/span><\/p><p><b>Work Authorization:<\/b><\/p><p>\u00a0<\/p><p>In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. <span style=\\\"color:#000000\\\">Must reside in the United States or have a valid U.S. address for residence. \u00a0<\/span><\/p><p><span style=\\\"color:#000000\\\">\u00a0<\/span><\/p><p><\/p><p><b>For further information on available work states and Equal Employment Opportunity as an applicant, please click <\/b><a target=\\\"_blank\\\" href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\"><span style=\\\"color:#0000ff\\\"><b><u>HERE<\/u><\/b><\/span><\/a><\/p><p><\/p><p><\/p>\",\"ats_external_id\":\"R1748547\",\"location\":\"Omaha, Nebraska\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-20T00:04:03.205+08:00\",\"created_at\":\"2026-07-21T00:05:37.559+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMjQ3MQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/Omaha-NE-68179\/Java-Full-stack-Developer_R1748547\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Software Development\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"b67da9176e3d1063316080f0b2237f6f\",\"descriptor\":\"Concentrix CVG Customer Management Group Inc.\",\"reference_id\":\"YUS04\",\"organization_reference_id\":\"YUS04\"},\"location\":{\"city\":\"Omaha\",\"state\":\"Nebraska\",\"country\":{\"wid\":\"bc33aa3152ec42d4995f4791a106ed09\",\"iso2\":\"US\",\"iso3\":\"USA\",\"descriptor\":\"United States of America\",\"iso_numeric\":\"840\"},\"postal_code\":\"68179\",\"primary_location\":{\"id\":\"LOCATION-3-10266\",\"wid\":\"ee01a862fbcf1009c58b3f08f7260000\",\"descriptor\":\"Omaha, NE 68179\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"shaik.ahamed1@concentrix.com\"},\"first_name\":\"Ahamed, Shaik\"},\"categories\":[{\"descriptor\":\"CF Software Development\"}],\"recruiters\":[{\"id\":\"102008848\",\"wid\":\"f81830f171380107b29e69b148670000\",\"descriptor\":\"Akhilesh Dhyani (102008848)\"},{\"id\":\"102235071\",\"wid\":\"66eb1bb5f1ec1015227a851cca890000\",\"descriptor\":\"Jennifer Martin (102235071)\"},{\"id\":\"103385864\",\"wid\":\"864855068eed102625af2f3703330000\",\"descriptor\":\"Shaik Ahamed (103385864)\"},{\"id\":\"102010144\",\"wid\":\"871dd66c54300107b3c81faa397e0000\",\"descriptor\":\"Nancy Morales Paez (102010144)\"},{\"id\":\"102012330\",\"wid\":\"f81830f171380107b57167912f2c0000\",\"descriptor\":\"Khaja Nasiruddin Mohammed (102012330)\"},{\"id\":\"101887421\",\"wid\":\"9ee8274459cf0130a88e3371c80f0a92\",\"descriptor\":\"Ericka Garro Montenegro (101887421)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JT0345\",\"descriptor\":\"Sr. Software Engineer (TCF)\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-391523\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/Omaha-NE-68179\/Java-Full-stack-Developer_R1748547\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/Omaha-NE-68179\/Java-Full-stack-Developer_R1748547\/apply\",\"job_requisition_id\":\"R1748547\"}],\"organizations\":[{\"wid\":\"b67da9176e3d1063316080f0b2237f6f\",\"descriptor\":\"Concentrix CVG Customer Management Group Inc.\",\"reference_id\":\"YUS04\",\"custom_reference_id\":null,\"company_reference_id\":\"YUS04\"},{\"wid\":\"c8845a804ff7011141d305990c750000\",\"descriptor\":\"W0ZG5G Uprr Billable Usa\",\"reference_id\":\"W0ZG5G\",\"custom_reference_id\":\"W0ZG5G\",\"company_reference_id\":null},{\"wid\":\"7786e9d84c62100bef1d99be98f00000\",\"descriptor\":\"COGS (CORP) CAT Technology and Engineering SL\",\"reference_id\":\"CATTESTSTRATDIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"f74bef87fd1d01112caa426c29140000\",\"descriptor\":\"6950 - 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This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core <span>Responsibilities\u00a0<\/span><\/h2><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p><\/p><p>In case you are selected for a Content Moderator role, please note that:<\/p><p>1. The nature of the job will include accessing explicit content that includes text, picture, video etc.<\/p><p><\/p><p>2. It will involve content creation; moderation &amp; review of content uploaded on the platform. The reported content will need to be reviewed to find out any kind of abuse including &amp; not limited to Violence, Extremism, Pornography, &amp; Ultra Graphic along with a wide variety of content supporting or opposing religious, sexual, social thought process or behaviors.<\/p><p><\/p><p>3. It includes reviewing content that may be sensitive in nature and need to focus whether reviewed content is in violation of our client\u2019s terms of service<\/p><p>\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0<\/h2><p>\u2022 <span>Graduate \/ Undergraduate in any discipline (may vary basis the job requirement)<\/span><\/p><p><\/p><p>\u2022 0 to 3 years of relevant experience<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations, including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0<\/h2><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge.\u00a0 Works with close supervision and clearly defined procedures.\u00a0 Starting to demonstrate familiarity with client terminology, operating standards and procedures.\u00a0 Starter without sustained metric performance levels.<\/p><p><\/p><h2>\u2022 Ability to effectively communicate, both written and verbally<\/h2><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy<\/p><p>\u2022 Clarify customer requirements; probe for and confirm understanding of requirements or problem<\/p><p>\u2022 Confirm customer understanding of the solution and provide additional customer education as needed<\/p><p>\u2022 Ability to learn including strong problem-solving skills<\/p><p>\u2022 Demonstrate strong probing and problem-solving skills<\/p><p>\u2022 Should be able to handle complex queries<\/p><p>\u2022 Should be able to resolve customer queries independently\u00a0<\/p><p><\/p><h2><b><span>Disclaimer\u00a0\u00a0<\/span> <\/b><\/h2><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p><p><\/p><p>Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.<\/p><p><\/p><p><span><span><span><span>NOTICE: Recruitment Fraud Alert<\/span><\/span><\/span><\/span><\/p><p><span><span><span><span><b>Concentrix hires people solely based on merit. We do not request or accept payments or security deposits from candidates during our hiring process. \u00a0We also don&#39;t solicit payment to verify a candidate&#39;s banking information upon employment. If you or anyone else receives unexpected communication about a job offer or interview that involves money, please be vigilant and identify it as a potential scam.\u00a0\u00a0<\/b><\/span><br \/><span><b>Learn more: <\/b><\/span><a href=\\\"https:\/\/www.concentrix.com\/scam-warning\/\\\" target=\\\"_blank\\\"><span><b><span>https:\/\/www.concentrix.com\/scam-warning\/<\/span><\/b><\/span><\/a><\/span><\/span><\/span><\/p>\",\"ats_external_id\":\"R1727862\",\"location\":\"Hyderabad, Telang\u0101na\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-12T20:48:26.027+08:00\",\"created_at\":\"2026-07-20T22:05:08.206+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zODk2Nw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/IND-Hyderabad---Unit-No-601-6th-Flr-Maximus-Building-2A-Mindspace\/Customer-Service-Representative_R1727862\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"language\":[],\"location\":{\"city\":\"Hyderabad\",\"state\":\"Telang\u0101na\",\"country\":{\"wid\":\"c4f78be1a8f14da0ab49ce1162348a5e\",\"iso2\":\"IN\",\"iso3\":\"IND\",\"descriptor\":\"India\",\"iso_numeric\":\"356\"},\"postal_code\":\"500081\",\"primary_location\":{\"id\":\"IN-HYD-HITEC-08\",\"wid\":\"758ad1e978e51025c1aec17850f70000\",\"descriptor\":\"IND Hyderabad - 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This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0<\/h2><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p><\/p><p>In case you are selected for a Content Moderator role, please note that:<\/p><p>1. The nature of the job will include accessing explicit content that includes text, picture, video etc.<\/p><p><\/p><p>2. It will involve content creation; moderation &amp; review of content uploaded on the platform. The reported content will need to be reviewed to find out any kind of abuse including &amp; not limited to Violence, Extremism, Pornography, &amp; Ultra Graphic along with a wide variety of content supporting or opposing religious, sexual, social thought process or behaviors.<\/p><p><\/p><p>3. It includes reviewing content that may be sensitive in nature and need to focus whether reviewed content is in violation of our client\u2019s terms of service<\/p><p>\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0<\/h2><p>\u2022 <span>Graduate \/ Undergraduate in any discipline (may vary basis the job requirement)<\/span><\/p><p><\/p><p>\u2022 0 to 3 years of relevant experience<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations, including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0<\/h2><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge.\u00a0 Works with close supervision and clearly defined procedures.\u00a0 Starting to demonstrate familiarity with client terminology, operating standards and procedures.\u00a0 Starter without sustained metric performance levels.<\/p><p><\/p><h2>\u2022 Ability to effectively communicate, both written and verbally<\/h2><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy<\/p><p>\u2022 Clarify customer requirements; probe for and confirm understanding of requirements or problem<\/p><p>\u2022 Confirm customer understanding of the solution and provide additional customer education as needed<\/p><p>\u2022 Ability to learn including strong problem-solving skills<\/p><p>\u2022 Demonstrate strong probing and problem-solving skills<\/p><p>\u2022 Should be able to handle complex queries<\/p><p>\u2022 Should be able to resolve customer queries independently\u00a0<\/p><p><\/p><h2><b>Disclaimer\u00a0\u00a0 <\/b><\/h2><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p><p><\/p><p>Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.<\/p><p><\/p><p><span><span><span><span>NOTICE: Recruitment Fraud Alert<\/span><\/span><\/span><\/span><\/p><p><span><span><span><span><b>Concentrix hires people solely based on merit. We do not request or accept payments or security deposits from candidates during our hiring process. \u00a0We also don&#39;t solicit payment to verify a candidate&#39;s banking information upon employment. If you or anyone else receives unexpected communication about a job offer or interview that involves money, please be vigilant and identify it as a potential scam.\u00a0\u00a0<\/b><\/span><br \/><span><b>Learn more: <\/b><\/span><a href=\\\"https:\/\/www.concentrix.com\/scam-warning\/\\\" target=\\\"_blank\\\"><span><b>https:\/\/www.concentrix.com\/scam-warning\/<\/b><\/span><\/a><\/span><\/span><\/span><\/p><p><span><span><span>\u00a0<\/span><\/span><\/span><\/p>\",\"ats_external_id\":\"R1727853\",\"location\":\"Bhubaneswar, 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Gestion du patrimoine et des \u00e9quipements<\/b><\/p><ul><li>Tenir \u00e0 jour l&#39;inventaire du mat\u00e9riel et des \u00e9quipements de l&#39;entreprise<\/li><li>Assurer le suivi des entr\u00e9es et sorties de mat\u00e9riel selon les proc\u00e9dures \u00e9tablies<\/li><li>Coordonner les op\u00e9rations de maintenance, r\u00e9paration et remplacement des \u00e9quipements<\/li><li>Veiller \u00e0 la conformit\u00e9 et \u00e0 la tra\u00e7abilit\u00e9 des mouvements de biens<\/li><\/ul><p><\/p><p><b>B. Gestion des prestataires<\/b><\/p><ul><li>Identifier, s\u00e9lectionner et suivre les prestataires de services (maintenance, nettoyage, s\u00e9curit\u00e9, fournitures\u2026)<\/li><li>G\u00e9rer les contrats de prestation et s&#39;assurer du respect des engagements contractuels<\/li><li>\u00c9valuer la performance des prestataires et proposer des ajustements si n\u00e9cessaire<\/li><\/ul><p><\/p><p><b>C. Gestion des locaux et de la logistique<\/b><\/p><ul><li>Superviser l&#39;entretien et la propret\u00e9 des locaux<\/li><li>Assurer la gestion des espaces de travail et des am\u00e9nagements<\/li><li>G\u00e9rer les approvisionnements en fournitures de bureau et consommables<\/li><li>Coordonner les d\u00e9m\u00e9nagements, r\u00e9am\u00e9nagements et travaux \u00e9ventuels<\/li><\/ul><p><\/p><p><b>D. Suivi budg\u00e9taire et administratif<\/b><\/p><ul><li>Participer \u00e0 l&#39;\u00e9laboration du budget des moyens g\u00e9n\u00e9raux<\/li><li>Suivre les d\u00e9penses et produire des reportings r\u00e9guliers \u00e0 la hi\u00e9rarchie<\/li><li>G\u00e9rer les bons de commande, factures et documents administratifs li\u00e9s aux achats<\/li><\/ul><p><\/p><p><\/p><ul><li><b>Ce que nous vous offrons<\/b> &#x1f3c6;<br \/>Chez Concentrix, nous faisons de la valorisation de nos talents une priorit\u00e9. 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The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\nIn our Information Technology and Global Security team, you will deliver the latest technology infrastructure, transformative software solutions and industry-leading global security for our staff and clients. You will work with the best in the world to design, implement and strategize IT, security, application development, innovation, and solutions in today\u2019s hyperconnected world. You will be part of the technology team that is core to our vision of develop, build and run the future of Integrated Services.\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\nWe embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p>We\u2019re seeking an <b>Experience Design Manager<\/b> to lead end-to-end UX design for a product area within Concentrix while also leading and developing a team of designers. 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Mal herausfordernd. Aber immer in Bewegung.<\/p>\\n<p><strong>Das bringst du mit<br \/><\/strong>Du brauchst keinen perfekten Lebenslauf.<br \/>Was z&auml;hlt:<\/p>\\n<ul>\\n<li><strong>Sehr gute Deutsch- und Franz&ouml;sischkenntnisse<\/strong> in Wort und Schrift.<\/li>\\n<li>Du sprichst zus&auml;tzlich <strong>Schweizerdeutsch<\/strong>.<\/li>\\n<li>Du hast <strong>Spass <\/strong>am Vertrieb und bringst &Uuml;berzeugungskraft mit.<\/li>\\n<li>Du hast eine <strong>starke Kunden- und Serviceorientierung<\/strong>.<\/li>\\n<li><strong>Komplexe, technische Sachverhalte<\/strong> kannst du <strong>verst&auml;ndlich erkl&auml;ren<\/strong>.<\/li>\\n<li>Deine <strong>Ziele zu erreichen<\/strong> hat oberste Priorit&auml;t.<\/li>\\n<li>Du <strong>arbeitest<\/strong> erfolgreich <strong>selbstst&auml;ndig und im Team<\/strong>.<\/li>\\n<li>Du bringst <strong>Begeisterung f&uuml;r technische Produkte<\/strong> und Innovationen mit.<\/li>\\n<\/ul>\\n<p>Erfahrung im Kundenservice? Super. Aber kein Muss.<\/p>\\n<p><strong>Benefits<br \/><\/strong>Ein Job sollte deinen einzigartigen Lebensstil unterst&uuml;tzen &ndash; und dich weiterbringen.<br \/>Deshalb bekommst du bei uns:<\/p>\\n<ul>\\n<li>Ein branchen&uuml;bliches Gehalt mit zus&auml;tzlichen <strong>attraktiven Verkaufspr&auml;mien.<\/strong><\/li>\\n<li>Eine unbefristete Anstellung in <strong>Voll- oder Teilzeit<\/strong> (ab 80% pro Woche).<\/li>\\n<li>Die <strong>Wochenenden sind frei<\/strong> und geh&ouml;ren dir!<\/li>\\n<li>Eine <strong>flexible Einsatzplanung<\/strong>, mit der sich f&uuml;r jede Lebenslage eine passende L&ouml;sung finden l&auml;sst.<\/li>\\n<li>Regelm&auml;ssige <strong>Coachings, Fresh-Ups und Aufbautrainings<\/strong>, die dir auch im privaten Bereich von Nutzen sind.<\/li>\\n<li>Interne <strong>Weiterbildungs- und Karrierem&ouml;glichkeiten <\/strong>und das sogar weltweit.<\/li>\\n<li>Ein <strong>modernes und angenehmes Arbeitsumfeld <\/strong>in einem motivierten Team.<\/li>\\n<li>Eine Vielzahl an <strong>Mitarbeiter-Rabatten<\/strong>, speziell von Concentrix mit namhaften Partnern verhandelt.<\/li>\\n<\/ul>\\n<p><strong>Deine Bewerbung<br \/><\/strong>Wenn das alles nach dem perfekten n&auml;chsten Schritt auf deinem Karriereweg klingt, dann m&ouml;chten wir dich kennenlernen.<\/p>\\n<p>So geht&rsquo;s:<\/p>\\n<ol>\\n<li><strong> \\\"Bewerben\\\"-Button klicken<\/strong><\/li>\\n<li><strong>Daten eingeben<\/strong><\/li>\\n<li><strong>Fertig<\/strong><\/li>\\n<\/ol>\\n<p>Wir melden uns in der Regel innerhalb von 4 Werktagen bei dir.<\/p>\\n<p><strong>Du hast noch Fragen? <\/strong>Unser virtueller Assistenten \\\"Dot\\\" steht dir per WhatsApp unter <span data-teams=\\\"true\\\">0 78 220 78 49<\/span> oder &uuml;ber den Facebook-Messenger rund um die Uhr zur Verf&uuml;gung.<\/p>\\n<p><strong>Hier arbeitet unser Team<br \/><\/strong>Concentrix Schweiz AG&nbsp;<br \/>Richtistrasse 5, CH-8304 Wallisellen &nbsp; &nbsp; &nbsp;&nbsp;<\/p>\\n<div>\\n<p><strong>Concentrix&nbsp;setzt sich f&uuml;r Chancengleichheit ein<\/strong>&nbsp;<br \/><em>Wir sind stolz darauf, als ein Team und ein Unternehmen weltweit vereint zu sein. Wir verpflichten uns, allen Bewerbenden gleiche Einstellungschancen einzur&auml;umen und ein Arbeitsumfeld zu schaffen, das frei von Diskriminierung und Bel&auml;stigung ist. Alle unsere Einstellungspraktiken basieren auf den gesch&auml;ftlichen Erfordernissen, den Stellenanforderungen und den beruflichen Qualifikationen, ohne R&uuml;cksicht auf Herkunft, Alter, Geschlechtsidentit&auml;t, sexuelle Orientierung, Religion, Familienstand oder Elternstatus, nationale Herkunft, Behinderung oder eine andere durch die geltenden nationalen Gesetze gesch&uuml;tzte Klassifizierung.<\/em><\/p>\\n<p><strong>Arbeitserlaubnis<\/strong>&nbsp;<br \/>Gem&auml;ss schweizerischem Recht werden f&uuml;r diese Stelle nur Bewerber ber&uuml;cksichtigt, die &uuml;ber eine g&uuml;ltige Arbeitserlaubnis in der Schweiz verf&uuml;gen.<\/p>\\n<\/div>\\n<p>#EMEACNX<br \/>#AGENTCNX<\/p>\",\"ats_external_id\":\"CH-1050\",\"location\":\"Wallisellen, Z\u00fcrich\",\"job_type\":\"part_time\",\"salary\":\"\",\"salary_type\":\"monthly\",\"salary_currency\":\"CHF\",\"updated_at\":\"2026-08-20T07:04:44.378+02:00\",\"created_at\":\"2026-07-20T13:41:06.807+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-dach1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMDUw?\",\"apply_url\":\"https:\/\/concentrix-dach1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMDUw\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":\"telecommunications\",\"contract_type\":\"permanent\",\"locale\":\"de\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-dach1\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":\"1\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"1642\",\"campaign_id\":\"1049\",\"campaign_title\":\"GTM \/ CH \/ WAL \/ Swisscom \/ German-English_new\",\"campaign_type\":\"job_application\",\"job_title\":\"Kundendienstmitarbeiter (m\/w\/d) mit Verkaufstalent im Gesch\u00e4ftskundenbereich - Deutsch-Englisch\",\"street\":\"Richtistrasse 5\",\"address\":\"Richtistrasse 5\",\"city\":\"Wallisellen\",\"state\":\"Z\u00fcrich\",\"postal_code\":\"8304\",\"region\":\"Z\u00fcrich\",\"country\":\"Switzerland\",\"short_description\":\"Bewirb dich jetzt! Deutsch-Englischer Support!\",\"long_description\":\"<h3><strong>Powering what's next.<\/strong><\/h3>\\n<p><strong><img src=\\\"https:\/\/i.imgur.com\/kHDOAbz.png\\\" alt=\\\"\\\" width=\\\"300\\\" height=\\\"160\\\" \/><\/strong><\/p>\\n<p><strong>Reden kannst du? Das trifft sich gut!<br \/><\/strong>Den Rest bringen wir dir bei. Starte jetzt als <strong>Kundenbetreuer (m\/w\/d) f&uuml;r Gesch&auml;ftskunden<\/strong>.<\/p>\\n<p><strong>Das Wichtigste zuerst<\/strong><\/p>\\n<ul>\\n<li>Start: 07.09.2026<\/li>\\n<li>Pensum: 80-100%<\/li>\\n<li>Standort: Wallisellen ZH<\/li>\\n<li>Montag - Freitag, zwischen 08:00 und 17:30 Uhr &ndash; freie Wochenenden!<\/li>\\n<li>Outbound<\/li>\\n<li>Supportsprachen: Deutsch und Englisch<\/li>\\n<li>Quereinsteiger willkommen!<\/li>\\n<li>Unbefristet<\/li>\\n<li>Unterst&uuml;tzung durch moderne KI-Tools<\/li>\\n<\/ul>\\n<p data-pm-slice=\\\"1 1 []\\\"><strong>Das erwartet dich<br \/><\/strong>Du bist der erste Ansprechpartner bei unterschiedlichen telefonischen Kundenanfragen aus dem Telekommunikationsbereich.<br \/>Immer mit dabei: Unsere KI-Tools, die dir Routineaufgaben abnehmen und dir Zeit verschaffen, denn <strong>KI ist bei uns kein Ersatz &ndash; sondern dein Teamkollege.<\/strong><\/p>\\n<p><strong><br \/>Dein Alltag<\/strong><\/p>\\n<ul>\\n<li>Du <strong>ber&auml;tst unsere Kunden professionell<\/strong> und freundlich &uuml;ber unsere <strong>Telekommunikationsprodukte und -dienstleistungen.<\/strong><\/li>\\n<li><strong>Verkaufe aktiv Produkte und Dienstleistungen <\/strong>mit dem Ziel, die Verkaufsziele zu erreichen und zu &uuml;bertreffen.<\/li>\\n<li>Unterst&uuml;tze unsere Kunden bei <strong>Anfragen und Problemen<\/strong>, um ihre&nbsp;<strong>Zufriedenheit sicherzustellen.<\/strong><\/li>\\n<li>Bleibe auf dem neuesten Stand unserer Produktpalette und der unserer Wettbewerber, um <strong>kompetent beraten <\/strong>zu k&ouml;nnen.<\/li>\\n<li><strong>Pflege Kundenbeziehungen <\/strong>durch regelm&auml;ssige und <strong>proaktive Ansprache<\/strong>.<\/li>\\n<li><strong>Erkenne Verkaufschancen <\/strong>und nutze <strong>Cross- und Upselling-Strategien<\/strong>.<\/li>\\n<li><strong>Nutze moderne Tools<\/strong>, die dich smarter und besser machen.<\/li>\\n<\/ul>\\n<p>Mal ganz leicht. Mal herausfordernd. Aber immer in Bewegung.<\/p>\\n<p><strong>Das bringst du mit<br \/><\/strong>Du brauchst keinen perfekten Lebenslauf.<br \/>Was z&auml;hlt:<\/p>\\n<ul>\\n<li><strong>Sehr gute Deutsch- und Englischkenntnisse<\/strong> in Wort und Schrift.<\/li>\\n<li>Du sprichst zus&auml;tzlich <strong>Schweizerdeutsch<\/strong>.<\/li>\\n<li>Du hast <strong>Spass <\/strong>am Vertrieb und bringst &Uuml;berzeugungskraft mit.<\/li>\\n<li>Du hast eine <strong>starke Kunden- und Serviceorientierung<\/strong>.<\/li>\\n<li><strong>Komplexe, technische Sachverhalte<\/strong> kannst du <strong>verst&auml;ndlich erkl&auml;ren<\/strong>.<\/li>\\n<li>Deine <strong>Ziele zu erreichen<\/strong> hat oberste Priorit&auml;t.<\/li>\\n<li>Du <strong>arbeitest<\/strong> erfolgreich <strong>selbst&auml;ndig und im Team<\/strong>.<\/li>\\n<li>Du bringst <strong>Begeisterung f&uuml;r technische Produkte<\/strong> und Innovationen mit.<\/li>\\n<\/ul>\\n<p>Erfahrung im Kundenservice? Super. Aber kein Muss.<\/p>\\n<p><strong>Benefits<br \/><\/strong>Ein Job sollte deinen einzigartigen Lebensstil unterst&uuml;tzen &ndash; und dich weiterbringen.<br \/>Deshalb bekommst du bei uns:<\/p>\\n<ul>\\n<li>Ein branchen&uuml;bliches Gehalt mit zus&auml;tzlichen <strong>attraktiven Verkaufspr&auml;mien.<\/strong><\/li>\\n<li>Eine unbefristete Anstellung in <strong>Voll- oder Teilzeit<\/strong> (ab 80% pro Woche).<\/li>\\n<li>Die <strong>Wochenenden sind frei<\/strong> und geh&ouml;ren dir!<\/li>\\n<li>Eine <strong>flexible Einsatzplanung<\/strong>, mit der sich f&uuml;r jede Lebenslage eine passende L&ouml;sung finden l&auml;sst.<\/li>\\n<li>Regelm&auml;ssige <strong>Coachings, Fresh-Ups und Aufbautrainings<\/strong>, die dir auch im privaten Bereich von Nutzen sind.<\/li>\\n<li>Interne <strong>Weiterbildungs- und Karrierem&ouml;glichkeiten <\/strong>und das sogar weltweit.<\/li>\\n<li>Ein <strong>modernes und angenehmes Arbeitsumfeld <\/strong>in einem motivierten Team.<\/li>\\n<li>Eine Vielzahl an <strong>Mitarbeiter-Rabatten<\/strong>, speziell von Concentrix mit namhaften Partnern verhandelt.<\/li>\\n<\/ul>\\n<p><strong>Deine Bewerbung<br \/><\/strong>Wenn das alles nach dem perfekten n&auml;chsten Schritt auf deinem Karriereweg klingt, dann m&ouml;chten wir dich kennenlernen.<\/p>\\n<p>So geht&rsquo;s:<\/p>\\n<ol>\\n<li><strong> \\\"Bewerben\\\"-Button klicken<\/strong><\/li>\\n<li><strong>Daten eingeben<\/strong><\/li>\\n<li><strong>Fertig<\/strong><\/li>\\n<\/ol>\\n<p>Wir melden uns in der Regel innerhalb von 4 Werktagen bei dir.<\/p>\\n<p><strong>Du hast noch Fragen? <\/strong>Unser virtueller Assistenten \\\"Dot\\\" steht dir per WhatsApp unter <span data-teams=\\\"true\\\">0 78 220 78 49<\/span> oder &uuml;ber den Facebook-Messenger rund um die Uhr zur Verf&uuml;gung.<\/p>\\n<p><strong>Hier arbeitet unser Team<br \/><\/strong>Concentrix Schweiz AG&nbsp;<br \/>Richtistrasse 5, CH-8304 Wallisellen &nbsp; &nbsp; &nbsp;&nbsp;<\/p>\\n<div>\\n<p><strong>Concentrix&nbsp;setzt sich f&uuml;r Chancengleichheit ein<\/strong>&nbsp;<br \/><em>Wir sind stolz darauf, als ein Team und ein Unternehmen weltweit vereint zu sein. Wir verpflichten uns, allen Bewerbenden gleiche Einstellungschancen einzur&auml;umen und ein Arbeitsumfeld zu schaffen, das frei von Diskriminierung und Bel&auml;stigung ist. Alle unsere Einstellungspraktiken basieren auf den gesch&auml;ftlichen Erfordernissen, den Stellenanforderungen und den beruflichen Qualifikationen, ohne R&uuml;cksicht auf Herkunft, Alter, Geschlechtsidentit&auml;t, sexuelle Orientierung, Religion, Familienstand oder Elternstatus, nationale Herkunft, Behinderung oder eine andere durch die geltenden nationalen Gesetze gesch&uuml;tzte Klassifizierung.<\/em><\/p>\\n<p><strong>Arbeitserlaubnis<\/strong>&nbsp;<br \/>Gem&auml;ss schweizerischem Recht werden f&uuml;r diese Stelle nur Bewerber ber&uuml;cksichtigt, die &uuml;ber eine g&uuml;ltige Arbeitserlaubnis in der Schweiz verf&uuml;gen.<\/p>\\n<\/div>\\n<p>#EMEACNX<br \/>#AGENTCNX<\/p>\",\"ats_external_id\":\"CH-1049\",\"location\":\"Wallisellen, Z\u00fcrich\",\"job_type\":\"part_time\",\"salary\":\"\",\"salary_type\":\"monthly\",\"salary_currency\":\"CHF\",\"updated_at\":\"2026-10-12T01:59:16.965+02:00\",\"created_at\":\"2026-07-20T13:40:52.708+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-dach1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMDQ5?\",\"apply_url\":\"https:\/\/concentrix-dach1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMDQ5\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":\"telecommunications\",\"contract_type\":\"permanent\",\"locale\":\"de\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-dach1\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":\"1\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"1643\",\"campaign_id\":\"1048\",\"campaign_title\":\"GTM \/ CH \/ WAL \/ Swisscom \/ German-Italian_new\",\"campaign_type\":\"job_application\",\"job_title\":\"Kundendienstmitarbeiter (m\/w\/d) mit Verkaufstalent im Gesch\u00e4ftskundenbereich - Deutsch-Italienisch\",\"street\":\"Richtistrasse 5\",\"address\":\"Richtistrasse 5\",\"city\":\"Wallisellen\",\"state\":\"Z\u00fcrich\",\"postal_code\":\"8304\",\"region\":\"Z\u00fcrich\",\"country\":\"Switzerland\",\"short_description\":\"Bewirb dich jetzt! Deutsch-Italienischer Support!\",\"long_description\":\"<h3><strong>Powering what's next.<\/strong><\/h3>\\n<p><strong><img src=\\\"https:\/\/i.imgur.com\/kHDOAbz.png\\\" alt=\\\"\\\" width=\\\"300\\\" height=\\\"160\\\" \/><\/strong><\/p>\\n<p><strong>Reden kannst du? Das trifft sich gut!<br \/><\/strong>Den Rest bringen wir dir bei. Starte jetzt als <strong>Kundenbetreuer (m\/w\/d) f&uuml;r Gesch&auml;ftskunden<\/strong>.<\/p>\\n<p><strong>Das Wichtigste zuerst<\/strong><\/p>\\n<ul>\\n<li>Start: 07.09.2026<\/li>\\n<li>Pensum: 80-100%<\/li>\\n<li>Standort: Wallisellen ZH<\/li>\\n<li>Montag - Freitag, zwischen 08:00 und 17:30 Uhr &ndash; freie Wochenenden!<\/li>\\n<li>Outbound<\/li>\\n<li>Supportsprachen: Deutsch und Italienisch<\/li>\\n<li>Quereinsteiger willkommen!<\/li>\\n<li>Unbefristet<\/li>\\n<li>Unterst&uuml;tzung durch moderne KI-Tools<\/li>\\n<\/ul>\\n<p data-pm-slice=\\\"1 1 []\\\"><strong>Das erwartet dich<br \/><\/strong>Du bist der erste Ansprechpartner bei unterschiedlichen telefonischen Kundenanfragen aus dem Telekommunikationsbereich.<br \/>Immer mit dabei: Unsere KI-Tools, die dir Routineaufgaben abnehmen und dir Zeit verschaffen, denn <strong>KI ist bei uns kein Ersatz &ndash; sondern dein Teamkollege.<\/strong><\/p>\\n<p><strong><br \/>Dein Alltag<\/strong><\/p>\\n<ul>\\n<li>Du <strong>ber&auml;tst unsere Kunden professionell<\/strong> und freundlich &uuml;ber unsere <strong>Telekommunikationsprodukte und -dienstleistungen.<\/strong><\/li>\\n<li><strong>Verkaufe aktiv Produkte und Dienstleistungen <\/strong>mit dem Ziel, die Verkaufsziele zu erreichen und zu &uuml;bertreffen.<\/li>\\n<li>Unterst&uuml;tze unsere Kunden bei <strong>Anfragen und Problemen<\/strong>, um ihre&nbsp;<strong>Zufriedenheit sicherzustellen.<\/strong><\/li>\\n<li>Bleibe auf dem neuesten Stand unserer Produktpalette und der unserer Wettbewerber, um <strong>kompetent beraten <\/strong>zu k&ouml;nnen.<\/li>\\n<li><strong>Pflege Kundenbeziehungen <\/strong>durch regelm&auml;ssige und <strong>proaktive Ansprache<\/strong>.<\/li>\\n<li><strong>Erkenne Verkaufschancen <\/strong>und nutze <strong>Cross- und Upselling-Strategien<\/strong>.<\/li>\\n<li><strong>Nutze moderne Tools<\/strong>, die dich smarter und besser machen.<\/li>\\n<\/ul>\\n<p>Mal ganz leicht. Mal herausfordernd. Aber immer in Bewegung.<\/p>\\n<p><strong>Das bringst du mit<br \/><\/strong>Du brauchst keinen perfekten Lebenslauf.<br \/>Was z&auml;hlt:<\/p>\\n<ul>\\n<li><strong>Sehr gute Deutsch- und Italienischkenntnisse<\/strong> in Wort und Schrift.<\/li>\\n<li>Du sprichst zus&auml;tzlich <strong>Schweizerdeutsch<\/strong>.<\/li>\\n<li>Du hast <strong>Spass <\/strong>am Vertrieb und bringst &Uuml;berzeugungskraft mit.<\/li>\\n<li>Du hast eine <strong>starke Kunden- und Serviceorientierung<\/strong>.<\/li>\\n<li><strong>Komplexe, technische Sachverhalte<\/strong> kannst du <strong>verst&auml;ndlich erkl&auml;ren<\/strong>.<\/li>\\n<li>Deine <strong>Ziele zu erreichen<\/strong> hat oberste Priorit&auml;t.<\/li>\\n<li>Du <strong>arbeitest<\/strong> erfolgreich <strong>selbst&auml;ndig und im Team<\/strong>.<\/li>\\n<li>Du bringst <strong>Begeisterung f&uuml;r technische Produkte<\/strong> und Innovationen mit.<\/li>\\n<\/ul>\\n<p>Erfahrung im Kundenservice? Super. Aber kein Muss.<\/p>\\n<p><strong>Benefits<br \/><\/strong>Ein Job sollte deinen einzigartigen Lebensstil unterst&uuml;tzen &ndash; und dich weiterbringen.<br \/>Deshalb bekommst du bei uns:<\/p>\\n<ul>\\n<li>Ein branchen&uuml;bliches Gehalt mit zus&auml;tzlichen <strong>attraktiven Verkaufspr&auml;mien.<\/strong><\/li>\\n<li>Eine unbefristete Anstellung in <strong>Voll- oder Teilzeit<\/strong> (ab 80% pro Woche).<\/li>\\n<li>Die <strong>Wochenenden sind frei<\/strong> und geh&ouml;ren dir!<\/li>\\n<li>Eine <strong>flexible Einsatzplanung<\/strong>, mit der sich f&uuml;r jede Lebenslage eine passende L&ouml;sung finden l&auml;sst.<\/li>\\n<li>Regelm&auml;ssige <strong>Coachings, Fresh-Ups und Aufbautrainings<\/strong>, die dir auch im privaten Bereich von Nutzen sind.<\/li>\\n<li>Interne <strong>Weiterbildungs- und Karrierem&ouml;glichkeiten <\/strong>und das sogar weltweit.<\/li>\\n<li>Ein <strong>modernes und angenehmes Arbeitsumfeld <\/strong>in einem motivierten Team.<\/li>\\n<li>Eine Vielzahl an <strong>Mitarbeiter-Rabatten<\/strong>, speziell von Concentrix mit namhaften Partnern verhandelt.<\/li>\\n<\/ul>\\n<p><strong>Deine Bewerbung<br \/><\/strong>Wenn das alles nach dem perfekten n&auml;chsten Schritt auf deinem Karriereweg klingt, dann m&ouml;chten wir dich kennenlernen.<\/p>\\n<p>So geht&rsquo;s:<\/p>\\n<ol>\\n<li><strong> \\\"Bewerben\\\"-Button klicken<\/strong><\/li>\\n<li><strong>Daten eingeben<\/strong><\/li>\\n<li><strong>Fertig<\/strong><\/li>\\n<\/ol>\\n<p>Wir melden uns in der Regel innerhalb von 4 Werktagen bei dir.<\/p>\\n<p><strong>Du hast noch Fragen? <\/strong>Unser virtueller Assistenten \\\"Dot\\\" steht dir per WhatsApp unter <span data-teams=\\\"true\\\">0 78 220 78 49<\/span> oder &uuml;ber den Facebook-Messenger rund um die Uhr zur Verf&uuml;gung.<\/p>\\n<p><strong>Hier arbeitet unser Team<br \/><\/strong>Concentrix Schweiz AG&nbsp;<br \/>Richtistrasse 5, CH-8304 Wallisellen &nbsp; &nbsp; &nbsp;&nbsp;<\/p>\\n<div>\\n<p><strong>Concentrix&nbsp;setzt sich f&uuml;r Chancengleichheit ein<\/strong>&nbsp;<br \/><em>Wir sind stolz darauf, als ein Team und ein Unternehmen weltweit vereint zu sein. Wir verpflichten uns, allen Bewerbenden gleiche Einstellungschancen einzur&auml;umen und ein Arbeitsumfeld zu schaffen, das frei von Diskriminierung und Bel&auml;stigung ist. Alle unsere Einstellungspraktiken basieren auf den gesch&auml;ftlichen Erfordernissen, den Stellenanforderungen und den beruflichen Qualifikationen, ohne R&uuml;cksicht auf Herkunft, Alter, Geschlechtsidentit&auml;t, sexuelle Orientierung, Religion, Familienstand oder Elternstatus, nationale Herkunft, Behinderung oder eine andere durch die geltenden nationalen Gesetze gesch&uuml;tzte Klassifizierung.<\/em><\/p>\\n<p><strong>Arbeitserlaubnis<\/strong>&nbsp;<br \/>Gem&auml;ss schweizerischem Recht werden f&uuml;r diese Stelle nur Bewerber ber&uuml;cksichtigt, die &uuml;ber eine g&uuml;ltige Arbeitserlaubnis in der Schweiz verf&uuml;gen.<\/p>\\n<\/div>\\n<p>#EMEACNX<br \/>#AGENTCNX<\/p>\",\"ats_external_id\":\"CH-1048\",\"location\":\"Wallisellen, Z\u00fcrich\",\"job_type\":\"part_time\",\"salary\":\"\",\"salary_type\":\"monthly\",\"salary_currency\":\"CHF\",\"updated_at\":\"2026-08-20T07:04:27.173+02:00\",\"created_at\":\"2026-07-20T13:39:38.824+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-dach1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMDQ4?\",\"apply_url\":\"https:\/\/concentrix-dach1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMDQ4\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":\"telecommunications\",\"contract_type\":\"permanent\",\"locale\":\"de\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-dach1\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":\"1\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"1805\",\"campaign_id\":\"981\",\"campaign_title\":\"Charg\u00e9(e) des Moyens G\u00e9n\u00e9raux (F\/H)\",\"campaign_type\":\"job_application\",\"job_title\":\"Charg\u00e9(e) des Moyens G\u00e9n\u00e9raux (F\/H)\",\"street\":null,\"address\":null,\"city\":\"Cotonou\",\"state\":\"Littoral Department\",\"postal_code\":null,\"region\":\"Benin\",\"country\":\"Benin\",\"short_description\":\"Rejoignez l\u2019\u00e9quipe Concentrix d\u00e8s aujourd\u2019hui.\",\"long_description\":\"<p><strong>Qui sommes-nous ?<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p><em>Concentrix est une entreprise internationale implant&eacute;e dans plus de 70 pays. Sp&eacute;cialistes de l'am&eacute;lioration de l'exp&eacute;rience client et de l'optimisation des processus m&eacute;tiers, nous aidons les entreprises &agrave; se transformer et atteindre l'excellence, dans un environnement inclusif, collaboratif et innovant.<\/em><\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Votre mission en tant que Charg&eacute;(e) des Moyens G&eacute;n&eacute;raux<\/strong><\/p>\\n<ol>\\n<li><strong> MISSION PRINCIPALE<\/strong><\/li>\\n<\/ol>\\n<p>Le\/La Charg&eacute;(e) des Moyens G&eacute;n&eacute;raux assure la gestion, le suivi et l'optimisation des ressources mat&eacute;rielles et logistiques de l'entreprise. Il\/Elle veille au bon fonctionnement des &eacute;quipements, &agrave; la gestion des prestataires de services et &agrave; l'entretien des locaux, dans le respect des proc&eacute;dures internes et des budgets allou&eacute;s.<\/p>\\n<p><strong>RESPONSABILIT&Eacute;S ET ACTIVIT&Eacute;S PRINCIPALES<\/strong><\/p>\\n<p><strong>Gestion du patrimoine et des &eacute;quipements<\/strong><\/p>\\n<ul>\\n<li>Tenir &agrave; jour l'inventaire du mat&eacute;riel et des &eacute;quipements de l'entreprise<\/li>\\n<li>Assurer le suivi des entr&eacute;es et sorties de mat&eacute;riel selon les proc&eacute;dures &eacute;tablies<\/li>\\n<li>Coordonner les op&eacute;rations de maintenance, r&eacute;paration et remplacement des &eacute;quipements<\/li>\\n<li>Veiller &agrave; la conformit&eacute; et &agrave; la tra&ccedil;abilit&eacute; des mouvements de biens<\/li>\\n<\/ul>\\n<p><strong>Gestion des prestataires<\/strong><\/p>\\n<ul>\\n<li>Identifier, s&eacute;lectionner et suivre les prestataires de services (maintenance, nettoyage, s&eacute;curit&eacute;, fournitures&hellip;)<\/li>\\n<li>G&eacute;rer les contrats de prestation et s'assurer du respect des engagements contractuels<\/li>\\n<li>&Eacute;valuer la performance des prestataires et proposer des ajustements si n&eacute;cessaire<\/li>\\n<\/ul>\\n<p><strong>Gestion des locaux et de la logistique<\/strong><\/p>\\n<ul>\\n<li>Superviser l'entretien et la propret&eacute; des locaux<\/li>\\n<li>Assurer la gestion des espaces de travail et des am&eacute;nagements<\/li>\\n<li>G&eacute;rer les approvisionnements en fournitures de bureau et consommables<\/li>\\n<li>Coordonner les d&eacute;m&eacute;nagements, r&eacute;am&eacute;nagements et travaux &eacute;ventuels<\/li>\\n<\/ul>\\n<p><strong>Suivi budg&eacute;taire et administratif<\/strong><\/p>\\n<ul>\\n<li>Participer &agrave; l'&eacute;laboration du budget des moyens g&eacute;n&eacute;raux<\/li>\\n<li>Suivre les d&eacute;penses et produire des reportings r&eacute;guliers &agrave; la hi&eacute;rarchie<\/li>\\n<li>G&eacute;rer les bons de commande, factures et documents administratifs li&eacute;s aux achats<\/li>\\n<\/ul>\\n<ol>\\n<li><strong> PROFIL RECHERCH&Eacute;<\/strong><\/li>\\n<\/ol>\\n<p><strong>Formation<\/strong><\/p>\\n<ul>\\n<li>Bac+3 minimum en Gestion, Logistique, Administration des entreprises ou domaine &eacute;quivalent<\/li>\\n<\/ul>\\n<p><strong>Exp&eacute;rience<\/strong><\/p>\\n<ul>\\n<li>3 &agrave; 5 ans d'exp&eacute;rience &agrave; un poste similaire (Moyens G&eacute;n&eacute;raux, Logistique, Facilities Management)<\/li>\\n<li>Exp&eacute;rience av&eacute;r&eacute;e dans la gestion de prestataires et d'inventaires<\/li>\\n<\/ul>\\n<p><strong>Comp&eacute;tences techniques<\/strong><\/p>\\n<ul>\\n<li>Ma&icirc;trise des outils bureautiques (Word, Excel, messagerie)<\/li>\\n<li>Connaissance des proc&eacute;dures d'achat et de gestion de stocks<\/li>\\n<li>Capacit&eacute; &agrave; lire et suivre des contrats de prestation<\/li>\\n<\/ul>\\n<p><strong>Qualit&eacute;s personnelles<\/strong><\/p>\\n<ul>\\n<li>Rigueur, sens de l'organisation et souci du d&eacute;tail<\/li>\\n<li>Int&eacute;grit&eacute; et sens des responsabilit&eacute;s<\/li>\\n<li>Bonnes capacit&eacute;s relationnelles et de n&eacute;gociation<\/li>\\n<li>Discr&eacute;tion et respect de la confidentialit&eacute;<\/li>\\n<li>Autonomie et proactivit&eacute;<\/li>\\n<\/ul>\\n<p>Pr&ecirc;t(e) &agrave; relever ce d&eacute;fi ? Rejoignez l&rsquo;aventure Concentrix, l&agrave; o&ugrave; innovation et satisfaction client se rencontrent ! \ud83d\ude80<\/p>\",\"ats_external_id\":\"BJ-981\",\"location\":\"Cotonou, Benin\",\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":\"\",\"salary_currency\":null,\"updated_at\":\"2026-10-21T01:59:13.578+02:00\",\"created_at\":\"2026-07-17T17:55:45.173+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC85ODE?\",\"apply_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC85ODE\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"\",\"job_industry\":\"\",\"contract_type\":\"Permanent\",\"locale\":\"fr\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-france\",\"internal_job_listing\":\"1\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"8\",\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"1\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":\"1\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"1906\",\"campaign_id\":\"req-4ae3f46b6f125321\",\"campaign_title\":\"Content Moderator (Bilingual: Korean\/English) On-Site\",\"campaign_type\":null,\"job_title\":\"Content Moderator (Bilingual: Korean\/English) On-Site\",\"street\":null,\"address\":null,\"city\":\"Mississauga\",\"state\":\"Ontario\",\"postal_code\":\"L4V 1V2\",\"region\":null,\"country\":\"Canada\",\"short_description\":\"\",\"long_description\":\"<p>Join a world-class team in Mississauga, ON, as a Bilingual Content Moderator! At Concentrix, we\u2019re looking for passionate game-changers to deliver exceptional customer experiences and solutions for one of the world\u2019s best-known brands. If you're ready to grow with a Fortune 500 company with an inclusive, award-winning culture, your new career starts here. (Military veterans are encouraged to apply.)<\/p><p><\/p><p><strong>A NEW CAREER POWERED BY YOU<\/strong><\/p><p><\/p><p>Are you looking for a career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging? Would you like to join a Fortune 500 company that earns \u201c<strong>World\u2019s Best Workplaces<\/strong>,\u201d \u201c<strong>Best Company Culture<\/strong>,\u201d and \u201c<strong>Best Companies for Career Growth<\/strong>\u201d awards every year? Then a Content Moderator position at Concentrix is just the right place for you!<\/p><p><\/p><p>As a Content Moderator (Bilingual: Korean\/English), you\u2019ll join an organically diverse team from around the globe where all members contribute to and support each other\u2019s success and wellbeing, proudly united as \u201cgame-changers.\u201d Together, we serve as the intelligent transformation partner for the world\u2019s best-known brands, delivering exceptional customer experiences with tech-powered innovation.<\/p><p><\/p><p><strong>CAREER GROWTH AND PERSONAL DEVELOPMENT<\/strong><\/p><p><br>This is a great opportunity to reimagine an all-new career journey and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, technologies, and ongoing support you\u2019ll need to succeed. Plus, at Concentrix, there\u2019s real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That\u2019s why we offer a range of no-cost learning and leadership development programs designed to set you on your way to the kind of career you\u2019ve always envisioned.<\/p><p><\/p><p><strong>WHAT YOU WILL DO IN THIS ROLE&nbsp;<\/strong><\/p><p><\/p><p>As a Content Moderator (Bilingual: Korean\/English), you\u2019ll:<\/p><ul><li><p>Review products offered for sale on the client\u2019s platform to ensure that they do not violate any current policies<\/p><\/li><li><p>Address sensitive content which may be graphic, violent, or hateful, include offensive or derogatory language or other potentially distressing material<\/p><\/li><li><p>Identify trends that highlight gaps in social media policies<\/p><\/li><li><p>Demonstrate an understanding of market-specific legal and cultural practices that enable effective content review<\/p><\/li><li><p>Analyze and independently render decisions against high volumes of live and active issues regarding social media user behavior<\/p><\/li><li><p>Provide information, educate customers to update trackers, update required applications &amp; tools and keep internal stakeholders informed of issues<\/p><\/li><li><p>Deliver expert customer experiences\u2026with a smile<\/p><\/li><\/ul><p><\/p><p><strong>YOUR QUALIFICATIONS<\/strong><\/p><p><\/p><p>Your skills, integrity, knowledge, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our Content Moderator (Bilingual: Korean\/English) role include:<\/p><ul><li><p>Excellent written and verbal communication skills in English and one of the following languages: Korean<\/p><\/li><li><p>Clear awareness of potential biases or conflicts of interest and ensure these do not affect professional application of responsibilities<\/p><\/li><li><p>Deep familiarity with internet technology, streaming, internet slang\/colloquialisms and internet culture<\/p><\/li><li><p>Evaluate information and quickly\/independently develop a sound conclusion based on an existing framework<\/p><\/li><li><p>Mentally and emotionally able to handle offensive or disturbing behavior, language, and content<\/p><\/li><li><p>Be available to work within rotating shifts (Early Morning and\/or late Night, weekends\/ Long weekend\/Statutory Holidays)<\/p><\/li><li><p>Ability to monitor several information flows simultaneously<\/p><\/li><\/ul><p><\/p><p><strong>WHAT\u2019S IN IT FOR YOU<\/strong><\/p><p>One of our company\u2019s Culture Beliefs says, \u201cWe champion our people.\u201d That\u2019s why we significantly invest in our game-changers, our infrastructure, and our capabilities to ensure long-term success for both our teams and our customers. And we\u2019ll invest in YOU to aid in your career path and in your personal development. In this role, you\u2019ll also be provided with:<\/p><ul><li><p>The base salary range for this position is $19.35\/hr. (pay rate will not be below applicable minimum wage), plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program (EAP), registered retirement savings plan, paid time off and holidays, and paid training days. We accept applications for this position on an ongoing basis.<\/p><\/li><li><p>DailyPay enrollment option to access pay \\\"early,\\\" when you want it<\/p><\/li><li><p>Company networking opportunities with organized groups in the following topics: Network of Women, Black Professionals, LGBTQ+ Pride, Ability (Disabilities), Dynamic ((Neurodiversity), Women in Tech, OneEarth Champions, and more<\/p><\/li><li><p>Health and wellness programs with trained partners to help promote a healthy you<\/p><\/li><li><p>Mentorship programs that support your rewarding career journey&nbsp;<\/p><\/li><li><p>Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support<\/p><\/li><li><p>Celebrations for Concentrix Day, Game-Changer Appreciation Day, Customer Service Week, World Clean Up Day, #MyOneEarthPromise, and more<\/p><\/li><\/ul><p><\/p><p><strong>REIMAGINE THE BEST VERSION OF YOU!&nbsp; <br><\/strong><\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why half a million game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d<\/p><p>&nbsp;<\/p><p><strong>JOB AVAILABILITY<\/strong><\/p><p><strong>&nbsp;<\/strong><\/p><p>We accept applications for this position on an ongoing basis. It is currently for an existing, immediate vacancy; however, we are also considering applications for future opportunities as they arise. We encourage all interested candidates to apply.<\/p><p><br><br><p><strong>Physical and Cognitive Requirements:&nbsp;<\/strong><br>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p><p><br><strong>Equal Opportunity Statement:<\/strong><\/p><p>Concentrix is committed to equal employment opportunity and does not discriminate on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity or expression, age, marital or family status, disability, or any other category protected by provincial human rights legislation.<\/p><p><\/p><p><strong>Reasonable Accommodation Statement:<\/strong><\/p><p>Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.&nbsp;If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"mailto:app.acco@concentrix.com\\\"><u>app.acco@concentrix.com<\/u><\/a>.&nbsp; All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/p><p><\/p><p><strong>Artificial Intelligence (AI):<\/strong><\/p><p>As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/p><p><\/p><p><strong>Work Authorization:<\/strong><\/p><p>Only qualified applicants who are legally authorized to work in Canada will be considered.<\/p><p><\/p><p><strong>For further information on available work provinces and Equal Employment Opportunity as an applicant, please click <\/strong><a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\"><strong><u>HERE<\/u><\/strong><\/a><\/p><p><\/p><p><strong>Exigences physiques et cognitives<br><\/strong><br>L\u2019employ\u00e9 doit r\u00e9guli\u00e8rement utiliser un ordinateur, un clavier, un t\u00e9l\u00e9phone ou un casque d\u2019\u00e9coute, ainsi que d\u2019autres \u00e9quipements de bureau dans le cadre des fonctions essentielles de ce poste. Le travail est g\u00e9n\u00e9ralement de nature s\u00e9dentaire.<br><\/p><p><strong>D\u00e9claration d'\u00e9galit\u00e9 des chances <br><\/strong><\/p><p>Concentrix s'engage en faveur de l'\u00e9galit\u00e9 des chances en mati\u00e8re d'emploi et ne fait aucune discrimination fond\u00e9e sur la race, l'ascendance, le lieu d'origine, la couleur, l'origine ethnique, la citoyennet\u00e9, la croyance, le sexe, l'orientation sexuelle, l'identit\u00e9 ou l'expression de genre, l'\u00e2ge, l'\u00e9tat civil ou familial, le handicap, ou toute autre cat\u00e9gorie prot\u00e9g\u00e9e par la l\u00e9gislation provinciale sur les droits de la personne.<br><\/p><p>&nbsp;<strong>D\u00e9claration d'am\u00e9nagement raisonnable<br><\/strong><\/p><p>Concentrix accueille et encourage les candidatures des candidats en situation de handicap et s'engage \u00e0 offrir un processus de recrutement inclusif.&nbsp;Si vous avez besoin d'un am\u00e9nagement raisonnable pour participer \u00e0 n'importe quelle \u00e9tape du processus de candidature ou d'entrevue, veuillez nous en informer. Les demandes peuvent \u00eatre faites en contactant <a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"mailto:app.acco@concentrix.com\\\">app.acco@concentrix.com<\/a>.&nbsp; Toutes les informations seront trait\u00e9es de mani\u00e8re confidentielle et utilis\u00e9es uniquement pour faciliter votre participation au processus de recrutement.<br><\/p><p><strong>Intelligence artificielle (IA)<br><\/strong><\/p><p>Dans le cadre de notre processus de recrutement, nous pouvons utiliser des outils d'intelligence artificielle (IA) pour aider au tri et\/ou \u00e0 l'\u00e9valuation des candidats. Ces outils pourraient \u00eatre utilis\u00e9s pour \u00e9valuer les CV, les candidatures et d'autres documents soumis afin de nous aider \u00e0 identifier les meilleurs candidats pour le poste. <br><\/p><p><strong>Autorisation de travail<br><\/strong><\/p><p>Seuls les candidats qualifi\u00e9s l\u00e9galement autoris\u00e9s \u00e0 travailler au Canada seront consid\u00e9r\u00e9s. <strong><br><br>Pour plus d'informations sur les provinces de travail disponibles et l'\u00e9galit\u00e9 des chances en mati\u00e8re d'emploi en tant que candidat, veuillez cliquer <\/strong><a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\"><strong>ICI<\/strong><\/a><strong>.<\/strong><\/p><\/p>\",\"ats_external_id\":\"CA-req-4ae3f46b6f125321\",\"location\":null,\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":null,\"salary_currency\":null,\"updated_at\":\"2026-10-20T17:20:14.778Z\",\"created_at\":\"2026-07-17T13:19:46.961Z\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix.crew.talkpush.com\/apply\/concentrix\/M3EH1Y684SWWBWPEGC2QRCW9M8MPEQHC\",\"apply_url\":\"https:\/\/concentrix.crew.talkpush.com\/apply\/concentrix\/M3EH1Y684SWWBWPEGC2QRCW9M8MPEQHC\",\"head_count\":null,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"on_site\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-crew\",\"internal_job_listing\":null,\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":null,\"enable_onboarding\":null,\"accept_duplicate_applications\":null,\"delay_between_two_applications\":null,\"auto_call\":null,\"on_erp_listing\":null,\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":null,\"relevance_score\":\"1\"},{\"id\":\"1644\",\"campaign_id\":\"1040\",\"campaign_title\":\"GTM \/ DE \/ NUE \/ Union Invest_new\",\"campaign_type\":\"job_application\",\"job_title\":\"Kundenbetreuer (m\/w\/d) im Depot-Bereich f\u00fcr Union Investment\",\"street\":\"Tullnaustrasse 20\",\"address\":\"Tullnaustrasse 20\",\"city\":\"N\u00fcrnberg\",\"state\":\"Bayern\",\"postal_code\":\"90402\",\"region\":\"Bayern\",\"country\":\"Germany\",\"short_description\":\"Bewirb dich jetzt in N\u00fcrnberg!\",\"long_description\":\"<h3><strong>Powering what's next.<\/strong><\/h3>\\n<p><strong><img src=\\\"https:\/\/i.imgur.com\/kHDOAbz.png\\\" alt=\\\"\\\" width=\\\"300\\\" height=\\\"160\\\" \/><\/strong><\/p>\\n<p><strong>Interesse an Finanzthemen? Das trifft sich gut!<br \/><\/strong>Den Rest bringen wir dir bei. Starte jetzt als Kundenberater (m\/w\/d) im Depot-Bereich f&uuml;r Union Investment.<\/p>\\n<p><strong>Das Wichtigste zuerst<\/strong><\/p>\\n<ul>\\n<li>Vor Ort in unserem B&uuml;ro am Standort N&uuml;rnberg - Hybrid-Modell m&ouml;glich<\/li>\\n<li>Voll- oder Teilzeit &ndash; ab 30 Std.\/Woche<\/li>\\n<li>Servicezeiten: Montag - Freitag von 08:00 - 18:00 Uhr<\/li>\\n<li>Quereinsteiger willkommen!<\/li>\\n<li>Unterst&uuml;tzung durch moderne KI-Tools<\/li>\\n<li><strong> <\/strong>Unbefristeter Arbeitsvertrag&nbsp;<\/li>\\n<\/ul>\\n<p><strong>Das erwartet dich<br \/><\/strong>Du wickelst f&uuml;r unsere Kunden den Kauf und Verkauf von bestehenden Fonds ab.<br \/>Immer mit dabei: Unsere KI-Tools, die dir Routineaufgaben abnehmen und dir Zeit verschaffen, denn <strong>KI ist bei uns kein Ersatz &ndash; sondern dein Teamkollege.<\/strong><strong>&nbsp;<\/strong><\/p>\\n<p><strong>Dein Alltag<\/strong><\/p>\\n<ul>\\n<li><strong>Du bearbeitest<\/strong> Anfragen rund um den Depot- und Riesterbereich<\/li>\\n<li>Wickle den <strong>Kauf und Verkauf <\/strong>von<strong> bestehenden Fonds<\/strong> ab<\/li>\\n<li>Dokumentiere die Bearbeitungen in der Kundendatenbank<\/li>\\n<li>Du wirst vollumf&auml;nglich zu diesen Themen geschult:\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Welche Grundlagen muss man rund um das Aktiengesch&auml;ft wissen?<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Was sind Fonds und wie funktionieren Transaktionen von Fonds?<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Was muss man beim Fondsmanagement beachten und was f&uuml;r Versteuerungen gibt es?<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Welche Arten von Geldanlagen gibt es?<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Was sind Riester-Anlagen und was gilt es hier zu beachten? (Dieses Thema wird erst im zweiten Schritt geschult.)<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Wie kann ich mit positiver Kommunikation im Support &uuml;berzeugen?<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Wie meistere ich auch schwierige Gespr&auml;chssituationen?<\/p>\\n<\/li>\\n<\/ul>\\n<\/li>\\n<li><strong>Nutze moderne Tools<\/strong>, die dich smarter und besser machen<\/li>\\n<li><strong>Dokumentiere<\/strong> deine Absprache in der Kundendatenbank<\/li>\\n<\/ul>\\n<p>Mal ganz leicht. Mal herausfordernd. Aber immer in Bewegung.<\/p>\\n<p><strong>Das sagen unsere Game-Changer<br \/><\/strong><img src=\\\"https:\/\/i.imgur.com\/Zf7Sue6.png\\\" alt=\\\"\\\" width=\\\"120\\\" height=\\\"20\\\" \/> <br \/>&bdquo;Wer bereit ist dauerhaft Leistung und Qualit&auml;t zu bringen, hat hier viele M&ouml;glichkeiten sich zu entwickeln.\\\"<\/p>\\n<p>Bei uns bist du nicht einfach &bdquo;eine Stimme&ldquo;. Du bist Teil eines Teams, das sich gegenseitig unterst&uuml;tzt.<\/p>\\n<p><strong>Das bringst du mit<br \/><\/strong>Du brauchst keinen perfekten Lebenslauf.<br \/>Was z&auml;hlt:<\/p>\\n<ul>\\n<li>Du besitzt <strong>sehr gute Deutschkenntnisse<\/strong>&nbsp;in Wort und Schrift<\/li>\\n<li>Eine <strong>selbstst&auml;ndige und strukturierte Arbeitsweise <\/strong>zeichnet deine t&auml;gliche Arbeit aus<\/li>\\n<li>Deine <strong>Kommunikation ist wertsch&auml;tzend<\/strong> und auf Augenh&ouml;he<\/li>\\n<li>Themen wie <strong>Depots oder Investment Fonds<\/strong>&nbsp;wecken dein Interesse<\/li>\\n<li>Idealerweise hast du Erfahrung <strong>als Bankkaufmann\/-kauffrau oder in der Finanzberatung<\/strong><\/li>\\n<li>Du bist <strong>sicher im Umgang mit einem PC<\/strong><\/li>\\n<li><strong>Neue Tools und Technologien<\/strong> sind genau dein Ding<\/li>\\n<li>Du hast Lust mit unserem Team <strong>am&nbsp;Standort in N&uuml;rnberg<\/strong>&nbsp;zu arbeiten<\/li>\\n<\/ul>\\n<p>Erfahrungen im Finanzwesen oder im Bankservice? Super. Aber kein Muss &ndash; auch privates Interesse z&auml;hlt.<\/p>\\n<p><strong>Benefits<br \/><\/strong>Ein Job sollte deinen einzigartigen Lebensstil unterst&uuml;tzen &ndash; und dich weiterbringen.<br \/>Deshalb bekommst du bei uns:<\/p>\\n<ul>\\n<li>Einen&nbsp;<strong>unbefristeten Arbeitsvertrag<\/strong><\/li>\\n<li>Eine Anstellung in&nbsp;<strong>Voll- oder Teilzeit<\/strong> von Montag bis Freitag &ndash; die Wochenenden geh&ouml;ren dir<\/li>\\n<li>Wir bieten dir ein&nbsp;<strong>hybrides Arbeitsmodell<\/strong>: Nach der Einarbeitung kannst du an 2-3 Tagen pro Woche mobil von zu Hause aus arbeiten.<\/li>\\n<li><strong>Splittschichten nach Absprache<\/strong>, sodass du deine Arbeitszeit flexibel innerhalb der &Ouml;ffnungszeiten aufteilen kannst.<\/li>\\n<li><strong>Bis zu 26 Urlaubstage<\/strong>,&nbsp;f&uuml;r kleine als auch gro&szlig;e Auszeiten<\/li>\\n<li>Regelm&auml;&szlig;ige&nbsp;Coachings, Fresh-Ups und <strong>Aufbautrainings &ndash; unterst&uuml;tzt durch smarte Technologien<\/strong><\/li>\\n<li><strong>Weiterbildungs- und Karrierem&ouml;glichkeiten&nbsp;<\/strong>und das sogar weltweit<\/li>\\n<li><strong>Kostenlosen Zugang zu LinkedIn Learning<\/strong> &ndash; f&uuml;r dein Wachstum<\/li>\\n<li>Eine finanzielle Absicherung durch eine&nbsp;<strong>betriebliche Altersvorsorge<\/strong><\/li>\\n<li>Eine&nbsp;attraktive Pr&auml;mie von 600&euro;&nbsp;f&uuml;r jeden neuen Mitarbeiter, den du erfolgreich wirbst<\/li>\\n<li>Veranstaltungen wie&nbsp;<strong>Standortfeiern, Firmenl&auml;ufe und Events<\/strong><\/li>\\n<li>Eine Vielzahl an&nbsp;Online-Shopping-Rabatten<\/li>\\n<li>Eine von uns&nbsp;<strong>gef&ouml;rderte Mitgliedschaft bei Wellhub<\/strong> und&nbsp;in ausgew&auml;hlten<\/li>\\n<\/ul>\\n<p>Kurz gesagt: Einen Job, der dich wachsen l&auml;sst.<\/p>\\n<p><strong>Deine Bewerbung<br \/><\/strong>Wenn das alles nach dem perfekten n&auml;chsten Schritt auf deinem Karriereweg klingt, dann m&ouml;chten wir dich kennenlernen.<\/p>\\n<p>So geht&rsquo;s:<\/p>\\n<ol>\\n<li><strong> \\\"Bewerben\\\"-Button klicken<\/strong><\/li>\\n<li><strong>Daten eingeben<\/strong><\/li>\\n<li><strong>Fertig<\/strong><\/li>\\n<\/ol>\\n<p>Wir melden uns in der Regel innerhalb von 4 Werktagen bei dir.<\/p>\\n<p><strong>Du hast noch Fragen?<\/strong><\/p>\\n<p>Stelle sie unserem virtuellen Assistenten \\\"Dot\\\" &ndash; er steht dir per WhatsApp unter 01525 7294145 oder &uuml;ber den Facebook-Messenger rund um die Uhr zur Verf&uuml;gung und hilft dir gerne weiter.<\/p>\\n<p><br \/><strong>Hier arbeitet unser Team:<br \/><\/strong>Concentrix Holding Germany GmbH<br \/>Tullnaustr. 20, 90402 N&uuml;rnberg&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;<\/p>\\n<p><strong>Concentrix setzt sich f&uuml;r Chancengleichheit ein<\/strong><\/p>\\n<p><em>Wir sind stolz darauf, als ein Team und ein Unternehmen weltweit vereint zu sein. Wir verpflichten uns, allen Bewerbenden gleiche Einstellungschancen einzur&auml;umen und ein Arbeitsumfeld zu schaffen, das frei von Diskriminierung und Bel&auml;stigung ist. Alle unsere Einstellungspraktiken basieren auf den gesch&auml;ftlichen Erfordernissen, den Stellenanforderungen und den beruflichen Qualifikationen, ohne R&uuml;cksicht auf Herkunft, Alter, Geschlechtsidentit&auml;t, sexuelle Orientierung, Religion, Familienstand oder Elternstatus, nationale Herkunft, Behinderung oder eine andere durch die geltenden nationalen Gesetze gesch&uuml;tzte Klassifizierung.<\/em><br \/><em>Vielfalt und Chancengleichheit geh&ouml;ren zu den gelebten Grundwerten bei Concentrix. Deshalb sind Bewerbungen von Menschen mit Behinderung ausdr&uuml;cklich erw&uuml;nscht. Schwerbehinderte und Gleichgestellte werden bei gleicher Eignung bevorzugt eingestellt. Hierzu bieten wir individuelle Unterst&uuml;tzung an, um den f&uuml;r dich passenden Arbeitsplatz zu schaffen. Kontaktiere bei Fragen gerne unser Recruiting-Team unter 0800 50 60 080.&nbsp;<\/em><\/p>\\n<p><strong>Arbeitserlaubnis<\/strong><\/p>\\n<p>Gem&auml;&szlig; deutschem Recht werden f&uuml;r diese Stelle nur Bewerber ber&uuml;cksichtigt, die &uuml;ber eine g&uuml;ltige Arbeitserlaubnis in Deutschland verf&uuml;gen.<\/p>\\n<p>#EMEACNX<br \/>#AGENTCNX<\/p>\",\"ats_external_id\":\"DE-1040\",\"location\":\"N\u00fcrnberg, Bayern\",\"job_type\":\"part_time\",\"salary\":\"\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-10-02T01:59:16.397+02:00\",\"created_at\":\"2026-07-17T12:03:53.608+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-dach1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMDQw?\",\"apply_url\":\"https:\/\/concentrix-dach1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMDQw\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":\"finance\",\"contract_type\":\"permanent\",\"locale\":\"de\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-dach1\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":\"1\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"1187\",\"campaign_id\":\"22342\",\"campaign_title\":\"Operations Manager I R1747221\",\"campaign_type\":\"job_application\",\"job_title\":\"Operations Manager - Insurance\",\"street\":\"ZAF Cape Town - 19 Hertzog Blvd, Cape Town, 8000\",\"address\":\"ZAF Cape Town - 19 Hertzog Blvd, Cape Town, 8000\",\"city\":\"Cape Town\",\"state\":\"Western Cape\",\"postal_code\":\"8002\",\"region\":null,\"country\":\"South Africa\",\"short_description\":\"We\u2019re looking for an experienced Operations Manager to lead a high-performing team supporting a fast-paced UK home insurance customer base. This is a great opportunity for a proven operational leader who thrives in a regulated environment, knows how to balance customer, commercial and compliance priorities, and can build strong, trusted relationships with clients and stakeholders. \\n\\nIn this role, you\u2019ll lead a large operation, develop leadership capability, and drive continuous improvement across a complex and high-profile account. If you\u2019re someone who brings energy, accountability and sound operational judgement \u2014 and you know how to turn insight into action \u2014 we\u2019d love to hear from you.\",\"long_description\":\"<p><span style=\\\"color:#000000\\\"><b>What you will do in this role<\/b><\/span><\/p><br \/><ul><li><span style=\\\"color:#000000\\\">Lead day-to-day operational management of 120 game-changers (including 8-9 Team Leaders) across a regulated UK insurance account<\/span><\/li><\/ul><ul><li><span style=\\\"color:#000000\\\">Drive operational improvements across sales, service, and claims support activity<\/span><\/li><\/ul><ul><li><span style=\\\"color:#000000\\\">Drive and deliver account performance and service delivery KPI\u2019s against evolving client and operational performance metrics<\/span><\/li><\/ul><ul><li><span style=\\\"color:#000000\\\">Monitor and analyse performance data to identify trends, manage risk and prioritise action<\/span><\/li><\/ul><ul><li><span style=\\\"color:#000000\\\">Create and implement improvement plans that balance commercial outcomes with customer and regulatory requirements<\/span><\/li><\/ul><ul><li><span style=\\\"color:#000000\\\">Drive adherence of Concentrix and client compliance standards while maintaining a strong focus on customer outcomes and risk management<\/span><\/li><\/ul><ul><li><span style=\\\"color:#000000\\\">Build a culture of accountability and continuous improvement, where regulatory responsibility and operational discipline are embedded in daily activity<\/span><\/li><\/ul><ul><li><span style=\\\"color:#000000\\\">Build effective Team Leader leadership capability, strengthen accountability, and improve consistency across the operation<\/span><\/li><\/ul><ul><li><span style=\\\"color:#000000\\\">Motivate Team Leaders to manage performance and lead front line advisor population effectively<\/span><\/li><\/ul><ul><li><span style=\\\"color:#000000\\\">Work in partnership with the client, to proactively provide updates operational performance, improvement plans, risk areas, and business priorities<\/span><\/li><\/ul><ul><li><span style=\\\"color:#000000\\\">Demonstrate professional maturity and sound judgement in a high-visibility client environment<\/span><\/li><\/ul><ul><li><span style=\\\"color:#000000\\\">Foster and drive internal departmental collaboration to ensure account success and accountability<\/span><\/li><\/ul><br \/><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\"><b>What you will need<\/b><\/span><\/p><br \/><ul><li><span style=\\\"color:#000000\\\">Proven experience as an Operations Manager in a large-scale, fast-paced customer operation<\/span><\/li><\/ul><ul><li><span style=\\\"color:#000000\\\">UK financial services experience is strongly preferred, ideally within insurance<\/span><\/li><\/ul><ul><li><span style=\\\"color:#000000\\\">Experience working in a regulated environment with strong focus on compliance, quality and customer outcomes<\/span><\/li><\/ul><ul><li><span style=\\\"color:#000000\\\">A strong track record of delivering results against changing performance metrics<\/span><\/li><\/ul><ul><li><span style=\\\"color:#000000\\\">Ability to build trusted client relationships and work effectively in a high-accountability environment<\/span><\/li><\/ul><ul><li><span style=\\\"color:#000000\\\">Strong operational judgement, with the ability to identify risks and take practical, effective action<\/span><\/li><\/ul><ul><li><span style=\\\"color:#000000\\\">Ability to use data and insight to solve problems and drive meaningful improvement<\/span><\/li><\/ul><ul><li><span style=\\\"color:#000000\\\">Confidence making decisions in complex service environments<\/span><\/li><\/ul><br \/><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\">Unlock a World of Benefits with Concentrix!\u202f<\/span><\/p><br \/><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\">Join the Concentrix family and enjoy an array of incredible benefits designed to enhance your lifestyle and secure your future:\u202f<\/span><\/p><br \/><ul><li><span style=\\\"color:#000000\\\">Great on-site amenities such as, cafeteria area, coffee shop, modern facilities to relax or socialize with colleagues<\/span><\/li><\/ul><ul><li><span style=\\\"color:#000000\\\">Comprehensive Pension Plans: Secure your future with our defined contribution pension plans, generously supported by Concentrix to build your retirement savings.\u202f<\/span><\/li><\/ul><ul><li><span style=\\\"color:#000000\\\">Medical aid or an option to choose medical insurance.<\/span><\/li><\/ul><ul><li><span style=\\\"color:#000000\\\">32 days of annual leave.<\/span><\/li><\/ul><ul><li><span style=\\\"color:#000000\\\">Employee Assistance Program (EAP): Get confidential support for emotional, financial, and legal matters, available 24\/7.\u202f<\/span><\/li><\/ul><ul><li><span style=\\\"color:#000000\\\">Group Life Assurance: Enjoy peace of mind with automatic life cover from day one, ensuring financial protection for your loved ones.\u202f<\/span><\/li><\/ul><ul><li><span style=\\\"color:#000000\\\">Employee Stock Purchase Plan (ESPP): Invest in your future by purchasing Concentrix stock at a discounted rate through payroll deductions.\u202f<\/span><\/li><\/ul><br \/><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\">At Concentrix, we are committed to helping our people build rewarding careers. We offer learnerships, professional development programs, and ongoing learning opportunities designed to support your growth. With many opportunities to progress within the business.<\/span><\/p><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\">\u202f\u202f\u00a0<br \/>Apply today and transform customer experiences!<\/span><\/p><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\"><span><\/span>\u00a0<br \/>Concentrix is an equal opportunity employer.\u202f<\/span><\/p><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\"><i>Concentrix is a Disability Confident and equal opportunity employer. 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NU Tower 2 - Level 9, 10, 24 & 25\",\"address\":\"MYS Kuala Lumpur  Sentral - NU Tower 2 - Level 9, 10, 24 & 25\",\"city\":\"Kuala Lumpur Sentral\",\"state\":\"Selangor\",\"postal_code\":\"50470\",\"region\":\"Malaysia\",\"country\":\"Malaysia\",\"short_description\":\"The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0<\/h2><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0<\/h2><p>\u2022 High school diploma with three to six months of relevant experience preferred<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0<\/h2><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge.\u00a0 Works with close supervision and clearly defined procedures.\u00a0 Starting to demonstrate familiarity with client terminology, operating standards and procedures.\u00a0 Starter without sustained metric performance levels.<\/p><p><\/p><h2><b>Supplemental Geographical Information <\/b><\/h2><p>RECRUITER ENTER THE APPLICABLE LANGUAGE:<\/p><p><\/p><p>GERMANY - This job description does not apply to employees in Germany.<\/p><p><\/p><p>UNITED KINGDOM- EXCLUDE HIGH SCHOOL INFORMATION IN CANDIDATE PROFILE SECTION<\/p><p>\u00a0\u00a0\u00a0<\/p><p>PHILIPPINES\u00a0\u00a0<\/p><p>\u2022 Minimum of two years of college education. 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They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p><p><\/p><p>Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.<\/p><p><\/p>\",\"ats_external_id\":\"R1684585\",\"location\":\"Kuala Lumpur Sentral, Malaysia\",\"job_type\":\"full_time\",\"salary\":\"8500\",\"salary_type\":\"monthly\",\"salary_currency\":\"MYR\",\"updated_at\":\"2026-10-12T21:03:03.631+08:00\",\"created_at\":\"2026-07-16T18:42:31.770+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-malaysia.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMjky?\",\"apply_url\":\"https:\/\/concentrix-malaysia.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMjky\/apply?\",\"head_count\":\"20\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact Center\",\"job_industry\":\"entertainment\",\"contract_type\":\"permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"language\":[],\"location\":{\"city\":\"Kuala Lumpur Sentral\",\"state\":\"Selangor\",\"country\":{\"wid\":\"972dc4ba8d454bc0b893ff84b1529077\",\"iso2\":\"MY\",\"iso3\":\"MYS\",\"descriptor\":\"Malaysia\",\"iso_numeric\":\"458\"},\"postal_code\":\"50470\",\"primary_location\":{\"id\":\"MY-KUM-JALAN-Y2\",\"wid\":\"aa68d3040a8d102eef9177716a6e0000\",\"descriptor\":\"MYS Kuala Lumpur  Sentral - 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NU Tower 2 - Level 9, 10, 24 & 25\",\"address\":\"MYS Kuala Lumpur  Sentral - NU Tower 2 - Level 9, 10, 24 & 25\",\"city\":\"Kuala Lumpur Sentral\",\"state\":\"Selangor\",\"postal_code\":\"50470\",\"region\":\"Malaysia\",\"country\":\"Malaysia\",\"short_description\":\"The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0<\/h2><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0<\/h2><p>\u2022 High school diploma with three to six months of relevant experience preferred<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0<\/h2><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge.\u00a0 Works with close supervision and clearly defined procedures.\u00a0 Starting to demonstrate familiarity with client terminology, operating standards and procedures.\u00a0 Starter without sustained metric performance levels.<\/p><p><\/p><h2><b>Supplemental Geographical Information <\/b><\/h2><p>RECRUITER ENTER THE APPLICABLE LANGUAGE:<\/p><p><\/p><p>GERMANY - This job description does not apply to employees in Germany.<\/p><p><\/p><p>UNITED KINGDOM- EXCLUDE HIGH SCHOOL INFORMATION IN CANDIDATE PROFILE SECTION<\/p><p>\u00a0\u00a0\u00a0<\/p><p>PHILIPPINES\u00a0\u00a0<\/p><p>\u2022 Minimum of two years of college education. No prior call center experience is required<\/p><p>\u2022 Ability to think clearly and can explain simple issues effectively, both written and verbally<\/p><p>\u00a0\u00a0\u00a0<\/p><p>INDIA\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy<\/p><p>\u2022 Clarify customer requirements; probe for and confirm understanding of requirements or problem<\/p><p>\u2022 Confirm customer understanding of the solution and provide additional customer education as needed<\/p><p>\u2022 Ability to learn including strong problem solving skills<\/p><p>\u2022 Demonstrate strong probing and problem solving skills<\/p><p>\u2022 Should be able to handle complex queries<\/p><p>\u2022 Should be able to resolve customer queries independently\u00a0<\/p><p><\/p><h2><b>Disclaimer\u00a0\u00a0 <\/b><\/h2><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p><p><\/p><p>Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.<\/p><p><\/p>\",\"ats_external_id\":\"R1747048\",\"location\":\"Kuala Lumpur Sentral, Malaysia\",\"job_type\":\"full_time\",\"salary\":\"5800\",\"salary_type\":\"monthly\",\"salary_currency\":\"MYR\",\"updated_at\":\"2026-10-19T07:59:04.399+08:00\",\"created_at\":\"2026-07-16T18:25:32.220+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-malaysia.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMjkx?\",\"apply_url\":\"https:\/\/concentrix-malaysia.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMjkx\/apply?\",\"head_count\":\"20\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":\"entertainment\",\"contract_type\":\"permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"language\":[],\"location\":{\"city\":\"Kuala Lumpur Sentral\",\"state\":\"Selangor\",\"country\":{\"wid\":\"972dc4ba8d454bc0b893ff84b1529077\",\"iso2\":\"MY\",\"iso3\":\"MYS\",\"descriptor\":\"Malaysia\",\"iso_numeric\":\"458\"},\"postal_code\":\"50470\",\"primary_location\":{\"id\":\"MY-KUM-JALAN-Y2\",\"wid\":\"aa68d3040a8d102eef9177716a6e0000\",\"descriptor\":\"MYS Kuala Lumpur  Sentral - NU Tower 2 - Level 9, 10, 24 & 25\"}},\"languages\":null,\"recruiter\":{\"email\":{\"wid\":\"e7602a70eeaf01103a9015840a08b2f2\",\"address\":\"dianarozeannramos.madla@concentrix.com\"},\"last_name\":\"Madla\",\"first_name\":\"Diana Roze\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC0570\",\"wid\":\"f9af6d7260980109b01f59fb4f0632e2\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-379592\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MYS-Kuala-Lumpur--Sentral---NU-Tower-2---Level-9-10\/Advisor-I--Customer-Service-Russia_R1747048\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MYS-Kuala-Lumpur--Sentral---NU-Tower-2---Level-9-10\/Advisor-I--Customer-Service-Russia_R1747048\/apply\",\"job_requisition_id\":\"R1747048\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"wid\":\"3f9cf49457fb0118ad5a8b4cd8b30004\",\"address\":\"shabab.aunhikattu@concentrix.com\"},\"last_name\":\"Aunhikattu\",\"first_name\":\"Shabab Rahman\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1747048\",\"wid\":\"c962ec957a27101b0ada1ae37ffa0000\",\"descriptor\":\"R1747048 Advisor I, Customer Service Russia (Evergreen) (Open)\"},\"recruiter_group\":[{\"email\":{\"wid\":\"e7602a70eeaf01103a9015840a08b2f2\",\"address\":\"dianarozeannramos.madla@concentrix.com\"},\"last_name\":\"Madla\",\"first_name\":\"Diana Roze\"}],\"requisition_type\":null,\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-malaysia\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"1\",\"auto_call\":\"0\",\"on_erp_listing\":\"0\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"146\",\"campaign_id\":\"897\",\"campaign_title\":\"Nike\/ Italian \/ Sofia - hybrid\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Advisor for NIKE with Italian and English\",\"street\":null,\"address\":null,\"city\":\"Sofia\",\"state\":\"Sofia City Province\",\"postal_code\":\"\",\"region\":\"Sofia\",\"country\":\"Bulgaria\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p data-pm-slice=\\\"1 1 []\\\"><strong>Want to be part of the customer service team for the No.1 Sports Brand in the world?<\/strong><\/p>\\n<p>Check out our Customer Advisor role below, and if it sounds like the job for you &ndash; then get in touch!<\/p>\\n<p><strong>What you'll do as Customer Advisor?<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Handling customer request regarding wide range of sports products via phone and chat<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Providing accurate information and maintain detailed case notes<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Focusing on customer expectations and satisfaction<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Contributing to reaching individual and team performance targets<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>If you:<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Have fluent level \u043ef Italian and English<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Are customer service-oriented<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Have excellent communication skills<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Have strong typing and PC skills<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Are analytical and problem-solving oriented<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>What can you expect from us:<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Flexible working hours &ndash; Monday - Saturday<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Competitive salary of 1500 Euro Gross + performance-based bonuses<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Quarterly bran discount &amp; additional Peak season incentives<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Professional Development and Career Navigation programs to map out the steps in your development<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Health and Wellbeing initiatives<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Part of the additional benefits are Health and Life Insurance, Multisport card, Transport allowance, Bonus for important life events, Additional paid leave for education, Corporate discounts and many more!<\/p>\\n<\/li>\\n<\/ul>\\n<p>Know someone perfect for this role? Refer a friend and earn an exciting reward when they join our team!<\/p>\\n<p><a href=\\\"..\/..\/..\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMDc\\\">External Referral Program - Bulgaria<\/a><\/p>\\n<p><strong>We&rsquo;re looking forward to meeting you!<\/strong><\/p>\\n<p><em>You appreciate our values of recognition, integrity, unity, and commitment, and you are eager to create the \\\"wow\\\" too. More than your background, it is your motivation and your personality that will make you part of our fun-loving community.<\/em><\/p>\\n<p><em>Please note that non-EU residents must have a valid work permit in Bulgaria to be considered for employment.<\/em><\/p>\\n<p><strong><em>Concentrix<\/em><\/strong><strong> <em>Bulgaria is an equal-opportunity employer.<\/em><\/strong><\/p>\\n<p><strong><em>Concentrix considers diversity a fundamental resource and offers everyone accesses to employment opportunities, regardless of gender, age, religion, ethnicity, or any other classification protected by applicable national laws.<\/em><\/strong><\/p>\",\"ats_external_id\":\"BG-897\",\"location\":\"Sofia, Sofia\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-09-21T12:19:54.631+03:00\",\"created_at\":\"2026-07-16T11:52:07.814+03:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC84OTc?\",\"apply_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC84OTc\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":\"wfh_flexible\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-bulgaria\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":\"0\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"1188\",\"campaign_id\":\"22276\",\"campaign_title\":\"Software Business Analyst I (TCF) R1747227\",\"campaign_type\":\"job_application\",\"job_title\":\"Consultor SAP SuccessFactors Time Tracking (Senior)\",\"street\":\"ARG Work-at-Home\",\"address\":\"ARG Work-at-Home\",\"city\":\"Buenos Aires\",\"state\":\"Buenos Aires\",\"postal_code\":\"6001\",\"region\":null,\"country\":\"Argentina\",\"short_description\":\"Somos Concentrix. El socio de transformaci\u00f3n inteligente. Enfocados en soluciones. Potenciados por la tecnolog\u00eda. Impulsados por la inteligencia.\\nEl l\u00edder global en tecnolog\u00eda y servicios que impulsa las mejores marcas del mundo, hoy y en el futuro. Estamos enfocados en soluciones, potenciados por la tecnolog\u00eda e impulsados por la inteligencia. Con datos e informaci\u00f3n \u00fanicos, profunda experiencia en la industria y soluciones tecnol\u00f3gicas avanzadas, somos el socio de transformaci\u00f3n inteligente que potencia un mundo que funciona, ayudando a las empresas a ser refrescantemente simples de trabajar, interactuar y transaccionar. Creamos nuevas carreras innovadoras en m\u00e1s de 70 pa\u00edses, atrayendo el mejor talento.\\nEl Equipo de productos y servicios t\u00e9cnicos de Concentrix es la fuerza motriz detr\u00e1s de la transformaci\u00f3n, los datos y los servicios tecnol\u00f3gicos de Concentrix. Integramos ingenier\u00eda digital de clase mundial, creatividad y una profunda comprensi\u00f3n del comportamiento humano para encontrar y desbloquear valor a trav\u00e9s de experiencias potenciadas por la tecnolog\u00eda y la inteligencia. Combinamos dise\u00f1o centrado en el ser humano, datos poderosos y tecnolog\u00eda s\u00f3lida para acelerar la transformaci\u00f3n a gran escala. Estar\u00e1s rodeado de los mejores del mundo, proporcionando tecnolog\u00eda y conocimientos l\u00edderes en el mercado para modernizar y simplificar la experiencia del cliente. Dentro de nuestro equipo de servicios profesionales, entregar\u00e1s consultor\u00eda estrat\u00e9gica, dise\u00f1o, servicios de asesor\u00eda, investigaci\u00f3n de mercado y an\u00e1lisis de centros de contacto que brindan informaci\u00f3n para mejorar los resultados y el valor para nuestros clientes. As\u00ed logramos nuestra visi\u00f3n.\\nNuestros innovadores alrededor del mundo han dedicado sus carreras a asegurar que cada relaci\u00f3n sea excepcional. Y nos enorgullece ser reconocidos con premios como \\\"Los Mejores Lugares para Trabajar del Mundo\\\", \\\"Las Mejores Empresas para el Crecimiento Profesional\\\" y \\\"La Mejor Cultura Empresarial\\\", a\u00f1o tras a\u00f1o.\\nUnite a nosotros y s\u00e9 parte de este viaje hacia mayores oportunidades y futuros m\u00e1s brillantes.\",\"long_description\":\"<p>Nos encontramos en la b\u00fasqueda de un\/a <b>Consultor SAP SuccessFactors Time Tracking<\/b> Senior para sumarse a un proyecto de implementaci\u00f3n.<\/p><p><\/p><p><b>Responsabilidades:<\/b><\/p><ul><li><p>Ejecutar la implementaci\u00f3n del m\u00f3dulo Time Tracking en SAP SuccessFactors.<\/p><\/li><li><p>Realizar relevamiento de procesos y dise\u00f1o de la soluci\u00f3n.<\/p><\/li><li><p>Configuraci\u00f3n del sistema seg\u00fan requerimientos del negocio.<\/p><\/li><li><p>Participar en pruebas y acompa\u00f1ar el go-live.<\/p><\/li><li><p>Coordinar con equipos funcionales y t\u00e9cnicos.<\/p><\/li><li><p>Asegurar la 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polski)Globalny e-Commerce \u2013Premia powitalna 1000 \u20ac\",\"street\":null,\"address\":null,\"city\":\"Lisbon\",\"state\":\"Lisbon\",\"postal_code\":null,\"region\":\"Lisboa\",\"country\":\"Portugal\",\"short_description\":\"Odkryj moc kariery, kt\u00f3ra zmienia zasady gry!\",\"long_description\":\"<p class=\\\"isSelectedEnd\\\">Szukasz kolejnego kroku w swojej karierze? Jeste\u015bmy globalnym liderem w dziedzinie technologii i us\u0142ug, kt&oacute;ry wspiera marki przysz\u0142o\u015bci. Pomagamy znanym markom &ndash; tym, z kt&oacute;rych korzystasz na co dzie\u0144 &ndash; rozwija\u0107 ich biznes dzi\u0119ki technologiom i zintegrowanym rozwi\u0105zaniom w ponad 70 krajach. Z dum\u0105 zdobywamy rok po roku nagrody, takie jak <strong>&bdquo;World's Best Workplaces&rdquo;<\/strong>, <strong>&bdquo;Best Companies for Career Growth&rdquo;<\/strong> oraz <strong>&bdquo;Best Company Culture&rdquo;<\/strong>.<\/p>\\n<p class=\\\"isSelectedEnd\\\">Je\u015bli chcesz si\u0119 rozwija\u0107 i pracowa\u0107 w inspiruj\u0105cym \u015brodowisku, do\u0142\u0105cz do nas jako <strong>Przedstawiciel ds. Obs\u0142ugi Klienta<\/strong> w <strong>Lizbonie, Portugalia (praca stacjonarna)<\/strong>. W tej roli b\u0119dziesz wykorzystywa\u0107 swoje umiej\u0119tno\u015bci, wspieraj\u0105c r&oacute;\u017cne obszary medi&oacute;w spo\u0142eczno\u015bciowych naszego klienta. B\u0119dziesz r&oacute;wnie\u017c aktywnie dba\u0107 o przestrzeganie wytycznych klienta oraz uczestniczy\u0107 w ci\u0105g\u0142ym doskonaleniu us\u0142ug \u015bwiadczonych wszystkim u\u017cytkownikom.<\/p>\\n<h2>Rozw&oacute;j kariery i rozw&oacute;j osobisty<\/h2>\\n<p class=\\\"isSelectedEnd\\\">Zapewnimy Ci kompleksowe szkolenie, dost\u0119p do nowoczesnych technologii oraz sta\u0142e wsparcie, kt&oacute;rych potrzebujesz, aby odnie\u015b\u0107 sukces. W Concentrix istniej\u0105 realne mo\u017cliwo\u015bci rozwoju zawodowego i osobistego. Oko\u0142o <strong>80% naszych mened\u017cer&oacute;w i lider&oacute;w zosta\u0142o awansowanych wewn\u0119trznie<\/strong>. Dlatego oferujemy szeroki wyb&oacute;r <strong>BEZP\u0141ATNYCH program&oacute;w szkoleniowych oraz rozwoju kompetencji przyw&oacute;dczych<\/strong>, kt&oacute;re pomog\u0105 Ci zbudowa\u0107 karier\u0119, o jakiej zawsze marzy\u0142e\u015b\/-a\u015b.<\/p>\\n<h2>Zakres obowi\u0105zk&oacute;w<\/h2>\\n<p class=\\\"isSelectedEnd\\\">Jako <strong>Przedstawiciel ds. Obs\u0142ugi Klienta<\/strong> b\u0119dziesz:<\/p>\\n<ul data-spread=\\\"false\\\">\\n<li>Analizowa\u0107 i rozwi\u0105zywa\u0107 zg\u0142oszenia klient&oacute;w, kupuj\u0105cych, sprzedawc&oacute;w oraz tw&oacute;rc&oacute;w, w tym sprawdza\u0107 status zam&oacute;wie\u0144 i dostaw.<\/li>\\n<li>Rozpatrywa\u0107 zg\u0142oszone sprawy zgodnie z ustalonymi terminami realizacji oraz standardami jako\u015bci.<\/li>\\n<li>Eskalowa\u0107 zg\u0142oszenia do klienta zgodnie z MSA, SOW oraz baz\u0105 wiedzy.<\/li>\\n<li>Dba\u0107 o wysoki poziom satysfakcji klient&oacute;w poprzez profesjonaln\u0105 obs\u0142ug\u0119 zg\u0142osze\u0144 oraz regularne informowanie klient&oacute;w o post\u0119pach.<\/li>\\n<li>Zapewnia\u0107 realizacj\u0119 uzgodnionych poziom&oacute;w us\u0142ug (SLA) we wszystkich kana\u0142ach komunikacji oraz osi\u0105ga\u0107 wysok\u0105 efektywno\u015b\u0107 pracy i szybkie rozwi\u0105zywanie zg\u0142osze\u0144.<\/li>\\n<\/ul>\\n<h2>Twoje kwalifikacje<\/h2>\\n<p class=\\\"isSelectedEnd\\\">Concentrix b\u0119dzie odpowiednim miejscem dla Ciebie, je\u015bli:<\/p>\\n<ul data-spread=\\\"false\\\">\\n<li>Pos\u0142ugujesz si\u0119 j\u0119zykiem <strong>polskim na poziomie C1<\/strong> (w mowie i pi\u015bmie).<\/li>\\n<li>Pos\u0142ugujesz si\u0119 j\u0119zykiem <strong>angielskim na poziomie B2<\/strong> (w mowie i pi\u015bmie).<\/li>\\n<li>Posiadasz wykszta\u0142cenie wy\u017csze lub r&oacute;wnowa\u017cny dyplom.<\/li>\\n<li>Dobrze rozumiesz \u015brodowisko e-commerce.<\/li>\\n<li>Masz do\u015bwiadczenie w pracy w <strong>call center<\/strong> (obs\u0142uga telefoniczna i kana\u0142y niewerbalne) oraz w bran\u017cy obs\u0142ugi klienta.<\/li>\\n<li>Jeste\u015b gotowy\/-a do pracy zmianowej w systemie 24\/7.<\/li>\\n<li>Potrafisz pracowa\u0107 zar&oacute;wno samodzielnie, jak i zespo\u0142owo.<\/li>\\n<li>Swobodnie korzystasz z medi&oacute;w spo\u0142eczno\u015bciowych i masz podstawow\u0105 wiedz\u0119 na temat reklamy cyfrowej.<\/li>\\n<\/ul>\\n<p class=\\\"isSelectedEnd\\\">Je\u015bli nie spe\u0142niasz wszystkich wymaga\u0144, nadal zach\u0119camy Ci\u0119 do aplikowania. Do\u0142o\u017cymy wszelkich stara\u0144, aby dopasowa\u0107 Ci odpowiedni\u0105 rol\u0119 &ndash; niezale\u017cnie od tego, czy b\u0119dzie to ta, czy inna oferta.<\/p>\\n<h2>Co oferujemy<\/h2>\\n<p class=\\\"isSelectedEnd\\\">W tej roli zapewniamy benefity, kt&oacute;re wspieraj\u0105 Tw&oacute;j styl \u017cycia:<\/p>\\n<ul data-spread=\\\"false\\\">\\n<li>Konkurencyjne wynagrodzenie (podstawa oraz dodatkowe premie).<\/li>\\n<li><strong>Premi\u0119 powitaln\u0105 w wysoko\u015bci 1000 &euro;.<\/strong><\/li>\\n<li>Prac\u0119 w centralnej lokalizacji w Lizbonie, Portugalia.<\/li>\\n<li>Program polece\u0144 pracowniczych (Bring-a-Friend).<\/li>\\n<li>W pe\u0142ni op\u0142acone szkolenie dotycz\u0105ce firmy i projektu.<\/li>\\n<li>Programy rozwoju zawodowego.<\/li>\\n<\/ul>\\n<h2>Sta\u0144 si\u0119 najlepsz\u0105 wersj\u0105 siebie!<\/h2>\\n<p class=\\\"isSelectedEnd\\\">Je\u015bli czujesz, \u017ce to idealny kolejny krok w Twojej karierze, chcemy Ci\u0119 pozna\u0107. Aplikuj ju\u017c dzi\u015b i przekonaj si\u0119, dlaczego ponad <strong>440 000<\/strong> os&oacute;b na ca\u0142ym \u015bwiecie uwa\u017ca Concentrix za swojego <strong>&bdquo;pracodawc\u0119 z wyboru&rdquo;<\/strong>.<\/p>\\n<h2>Concentrix jest pracodawc\u0105 zapewniaj\u0105cym r&oacute;wne szanse<\/h2>\\n<p class=\\\"isSelectedEnd\\\">Jako jedna globalna firma jeste\u015bmy dumni z naszej r&oacute;\u017cnorodno\u015bci i jedno\u015bci. Zapewniamy r&oacute;wne szanse zatrudnienia wszystkim kandydatom oraz \u015brodowisko pracy wolne od dyskryminacji i n\u0119kania. Wszystkie nasze procesy rekrutacyjne opieraj\u0105 si\u0119 wy\u0142\u0105cznie na potrzebach biznesowych, wymaganiach stanowiska i kwalifikacjach zawodowych, bez wzgl\u0119du na ras\u0119, wiek, to\u017csamo\u015b\u0107 p\u0142ciow\u0105, orientacj\u0119 seksualn\u0105, religi\u0119, pochodzenie etniczne, status rodzinny lub rodzicielski, narodowo\u015b\u0107, niepe\u0142nosprawno\u015b\u0107 czy jak\u0105kolwiek inn\u0105 cech\u0119 chronion\u0105 obowi\u0105zuj\u0105cym prawem.<\/p>\\n<h2>Uprawnienie do pracy<\/h2>\\n<p>Zgodnie z obowi\u0105zuj\u0105cym prawem w Portugalii, rozpatrywane b\u0119d\u0105 wy\u0142\u0105cznie kandydatury os&oacute;b posiadaj\u0105cych legalne prawo do pracy w Portugalii.<\/p>\",\"ats_external_id\":\"PT-1228\",\"location\":\"Lisbon, Lisboa\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-08-05T10:05:09.825+01:00\",\"created_at\":\"2026-07-15T17:13:25.178+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMjI4?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMjI4\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"3\",\"auto_call\":\"0\",\"on_erp_listing\":null,\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"596\",\"campaign_id\":\"137\",\"campaign_title\":\"HP \/ Estonian\/ WAH in Estonia\",\"campaign_type\":\"job_application\",\"job_title\":\"Market Development Partner\",\"street\":null,\"address\":null,\"city\":\"Remote\",\"state\":null,\"postal_code\":null,\"region\":\"Remote\",\"country\":\"Estonia\",\"short_description\":\"Concentrix is seeking a Market Development Partner to join our team!\",\"long_description\":\"<p><strong>About the Role<\/strong><\/p>\\n<p>As a Market Development Partner, you will be responsible for developing and growing strategic relationships with HP partners across the Lithuanian market. You will work closely with partners to identify business opportunities, expand their services and integrated solutions offerings, and support revenue growth through a consultative sales approach.<\/p>\\n<p>In this role, you will collaborate with both internal stakeholders and external partners to ensure business opportunities are successfully executed while maintaining a strong focus on customer satisfaction, sales performance, and commercial results.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Key Responsibilities<\/strong><\/p>\\n<p>As a Market Development Partner, you will:<\/p>\\n<ul>\\n<li>Create and develop strategic plans with partners to grow their business and expand into services and integrated solutions selling<\/li>\\n<li>Consultative selling to meet revenue targets<\/li>\\n<li>Offer a solutions-based sales approach to drive business<\/li>\\n<li>Proactive management of partners, providing a timely response and resolution to incoming queries via email or telephone or other communication channels and physical visits<\/li>\\n<li>Liaise with other internal departments and external parties to ensure that partner opportunities are fully realized<\/li>\\n<li>Maintain an accurate pipeline of incoming deals and track their progress from initial reseller enquiry, right through to customer delivery<\/li>\\n<li>Provide an accurate forecast to management on a regular basis<\/li>\\n<li>Monitor sales activities through the distribution\/partner system<\/li>\\n<li>Assess opportunities for partner growth, planning and reporting to achieve growth within a self-negotiated timeframe<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Your Experience <\/strong><\/p>\\n<p>To succeed in this role, you have:<\/p>\\n<ul>\\n<li>Native-level proficiency in Lithuanian.<\/li>\\n<li>Fluent in English, both written and spoken.<\/li>\\n<li>Previous experience in B2B sales.<\/li>\\n<li>Basic knowledge of the Channel market landscape<\/li>\\n<li>Good IT literacy and confidence working with digital tools and systems.<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Skills &amp; Competencies<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<ul>\\n<li>A strong communicator with strong presentation skills.<\/li>\\n<li>Sound business acumen and commercial mindset<\/li>\\n<li>Target and goal orientated<\/li>\\n<li>Reliability and ability to work toward objectives<\/li>\\n<li>IT literacy skills with high interest in technology<\/li>\\n<li>Self-motivated and capable of working independently with minimal supervision.<\/li>\\n<li>Flexibility in prioritizing the workload<\/li>\\n<li>Eager, quick learner with strong team-work spirit<\/li>\\n<li>Ability to handle unique situations confidently &amp; solve problems quickly and effectively by critically analyzing relevant information<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Start<\/strong>: September&nbsp;<\/p>\\n<p><strong>Employmeny type<\/strong>: Full time<\/p>\\n<p><strong>Location<\/strong>: Work from home, Lithuania<\/p>\\n<p>&nbsp;<\/p>\\n<h3>Why Join Concentrix?<\/h3>\\n<p>At Concentrix, you&rsquo;ll be part of an international organization that values collaboration, innovation, and professional growth. We offer a dynamic work environment where your contributions directly impact business success and where you&rsquo;ll have opportunities to develop your career in the technology sector.<\/p>\\n<p><strong>Ready to take the next step?<\/strong><br \/>Apply today and become part of a team that&rsquo;s shaping the future of partner-led growth.<\/p>\",\"ats_external_id\":\"EE-137\",\"location\":\"Remote, Remote\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-08-31T09:51:59.759+03:00\",\"created_at\":\"2026-07-15T15:40:04.559+03:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-baltics.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMzc?\",\"apply_url\":\"https:\/\/concentrix-baltics.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMzc\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-baltics\",\"internal_job_listing\":\"1\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"8\",\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":\"1\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"1645\",\"campaign_id\":\"1032\",\"campaign_title\":\"GTM \/ DE \/ STU \/ HPE Elternzeit_new\",\"campaign_type\":\"job_application\",\"job_title\":\"Sachbearbeiter (m\/w\/d) f\u00fcr Datenqualit\u00e4tsmanagement - Elternzeitvertretung\",\"street\":\"Wankelstra\u00dfe 1\",\"address\":\"Wankelstra\u00dfe 1\",\"city\":\"Stuttgart\",\"state\":\"Baden-W\u00fcrttemberg\",\"postal_code\":\"70563\",\"region\":\"Baden-W\u00fcrttemberg\",\"country\":\"Germany\",\"short_description\":\"Bewirb dich jetzt in Stuttgart!\",\"long_description\":\"<h3><strong>Powering what's next.<\/strong><\/h3>\\n<p><strong><img src=\\\"https:\/\/i.imgur.com\/kHDOAbz.png\\\" alt=\\\"\\\" width=\\\"300\\\" height=\\\"160\\\" \/><\/strong><\/p>\\n<p><strong>Qualit&auml;tssicherung und Datenbanken sind dein Ding? Das trifft sich gut!<br \/><\/strong>Den Rest bringen wir dir bei. Starte jetzt als <strong>Sachbearbeiter (m\/w\/d) f&uuml;r Datenqualit&auml;tsmanagement<\/strong> (im Rahmen einer Elternzeitvertretung).<\/p>\\n<p><strong>Das Wichtigste zuerst<\/strong><\/p>\\n<ul>\\n<li>Gehalt: 1920,00 &euro; brutto\/Monat<\/li>\\n<li>Start: ab sofort<\/li>\\n<li>Teilzeit &ndash; 30 Stunden pro Woche<\/li>\\n<li>Montag - Freitag, zwischen 08:00 und 16:30 Uhr &ndash; Gleitzeitmodell<\/li>\\n<li>Backoffice<\/li>\\n<li>Standort: Stuttgart - Hybrid-Modell nach fr&uuml;hestens 2 Wochen<\/li>\\n<li>Quereinsteiger willkommen!<\/li>\\n<li>Unterst&uuml;tzung durch moderne KI-Tools<\/li>\\n<li>Befristet f&uuml;r 2 Jahre - Elternzeitvertretung<\/li>\\n<\/ul>\\n<p data-pm-slice=\\\"1 1 []\\\"><strong>Das erwartet dich<br \/><\/strong>Du bist der erste Ansprechpartner f&uuml;r Kolleg:innen und Partnerfirmen, ob telefonisch, per E-Mail oder Chat.<br \/>Immer mit dabei: Unsere KI-Tools, die dir Routineaufgaben abnehmen und dir Zeit verschaffen, denn <strong>KI ist bei uns kein Ersatz &ndash; sondern dein Teamkollege.<\/strong><\/p>\\n<p><strong><br \/>Dein Alltag<\/strong><\/p>\\n<ul>\\n<li>Du bist der <strong>erste Ansprechpartner f&uuml;r Kollegen und Partnerfirmen<\/strong> bei Anliegen zu bestehenden Datenbanken.<\/li>\\n<li>F&uuml;hre <strong>Recherchen<\/strong> bei Abweichungen im Internet zu Datenangaben durch.<\/li>\\n<li>Die <strong>Qualit&auml;tssicherung wird anhand stetiger &Uuml;berpr&uuml;fung<\/strong> der Datens&auml;tze gew&auml;hrleistet.<\/li>\\n<li><strong>Du nimmst interne Verifikationen<\/strong> der Suchergebnisse vor und stellst die Weitergabe der erzielten Ergebnisse an die Projektplanung sicher, so dass diese die Aktualisierungen im System vornehmen kann.<\/li>\\n<li>Nehme an <strong>regelm&auml;&szlig;igen englischsprachigen Meetings teil<\/strong>, um Kollegen und Gesch&auml;ftspartner &uuml;ber Aktualisierungen zu informieren.<\/li>\\n<li><strong>Nutze moderne Tools<\/strong>, die dich smarter und besser machen.<\/li>\\n<\/ul>\\n<p>Mal ganz leicht. Mal herausfordernd. Aber immer in Bewegung.<\/p>\\n<p><strong>Das sagen unsere Game-Changer<\/strong><br \/><img src=\\\"https:\/\/i.imgur.com\/kSqiodM.png\\\" alt=\\\"\\\" width=\\\"114\\\" height=\\\"19\\\" \/> &bdquo;Aus Kollegen werden Freunde! Der Teamzusammenhalt ist un&uuml;bertroffen.&ldquo;<\/p>\\n<p>Bei uns bist du nicht einfach &bdquo;eine Stimme&ldquo;. Du bist Teil eines Teams, das sich gegenseitig unterst&uuml;tzt.<\/p>\\n<p><strong>Das bringst du mit<br \/><\/strong>Du brauchst keinen perfekten Lebenslauf.<br \/>Was z&auml;hlt:<\/p>\\n<ul>\\n<li><strong>Sehr gute Deutsch- und Englischkenntnisse<\/strong> in Wort und Schrift zeichnen dich aus.<\/li>\\n<li>Du hast <strong>Spa&szlig; <\/strong>daran, <strong>genau und<\/strong>&nbsp;<strong>detailgetreu<\/strong> zu arbeiten.<\/li>\\n<li>Du bist ein <strong>Organisationstalent<\/strong> und &uuml;berzeugst mit deiner\u202f<strong>eigenst&auml;ndigen und verantwortungsbewussten Arbeitsweise.<\/strong><\/li>\\n<li>Der sichere Umgang mit dem PC und <strong>dem MS-Office-Produkt Excel <\/strong>ist f&uuml;r dich selbstverst&auml;ndlich.<\/li>\\n<li>Die <strong>Servicezeiten<\/strong> (Montag - Freitag, zwischen 08:00 und 16.30 Uhr) kannst du <strong>flexibel im Rahmen eines Gleitzeitmodels abdecken.<\/strong><\/li>\\n<li>Du hast Lust mit unserem Team<strong> am Standort in Stuttgart zu arbeiten<\/strong> (nach erfolgreicher Einarbeitung Hybrid-Modell m&ouml;glich).<\/li>\\n<li>Idealerweise hast du bereits <strong>Erfahrung mit Salesforce<\/strong> oder anderen <strong>CRM-Tools.<\/strong><\/li>\\n<\/ul>\\n<p>Erfahrung im Kundenservice? Super. Aber kein Muss.<\/p>\\n<p><strong>Benefits<br \/><\/strong>Ein Job sollte deinen einzigartigen Lebensstil unterst&uuml;tzen &ndash; und dich weiterbringen.<br \/>Deshalb bekommst du bei uns:<\/p>\\n<ul>\\n<li>Die M&ouml;glichkeit eines <strong>hybriden Arbeitsmodells<\/strong>: Nach der 2-w&ouml;chigen Einarbeitung kannst du an ausgew&auml;hlten Tagen mobil von zu Hause aus arbeiten.<\/li>\\n<li>Eine Anstellung in <strong>Teilzeit<\/strong><strong> mit 30\u202fStunden pro Woche<\/strong>.&nbsp;<\/li>\\n<li><strong>Bis zu 30 Urlaubstage<\/strong>, f&uuml;r kleine als auch gro&szlig;e Auszeiten.<\/li>\\n<li>Eine<strong> intensive Einarbeitung<\/strong> mit Mentoren &ndash; sie bringen dir alles bei.<\/li>\\n<li>Regelm&auml;&szlig;ige Coachings, Fresh-Ups und <strong>Aufbautrainings &ndash; unterst&uuml;tzt durch smarte Technologien.<\/strong><\/li>\\n<li><strong>Weiterbildungs- und Karrierem&ouml;glichkeiten<\/strong> und das sogar weltweit.<\/li>\\n<li><strong>Kostenlosen Zugang zu LinkedIn Learning<\/strong> &ndash; f&uuml;r dein Wachstum.<\/li>\\n<li>Eine finanzielle Absicherung durch eine <strong>betriebliche Altersvorsorge<\/strong>.<\/li>\\n<li>Eine attraktive Pr&auml;mie von <strong>600&euro; f&uuml;r jeden neuen Mitarbeiter, den du erfolgreich wirbst<\/strong>.<\/li>\\n<li>Veranstaltungen wie <strong>Standortfeiern, Spieleabende und Grillevents<\/strong>.<\/li>\\n<li>Eine Vielzahl an Online-Shopping-Rabatten.<\/li>\\n<li>Eine von uns <strong>gef&ouml;rderte Mitgliedschaft bei Wellhub<\/strong> und in ausgew&auml;hlten Fitnessstudios.<\/li>\\n<\/ul>\\n<p><strong>Deine Bewerbung<br \/><\/strong>Wenn das alles nach dem perfekten n&auml;chsten Schritt auf deinem Karriereweg klingt, dann m&ouml;chten wir dich kennenlernen.<\/p>\\n<p>So geht&rsquo;s:<\/p>\\n<ol>\\n<li><strong> \\\"Bewerben\\\"-Button klicken<\/strong><\/li>\\n<li><strong>Daten eingeben<\/strong><\/li>\\n<li><strong>Fertig<\/strong><\/li>\\n<\/ol>\\n<p>Wir melden uns in der Regel innerhalb von 4 Werktagen bei dir.<\/p>\\n<p><strong>Du hast noch Fragen? <\/strong>Unser virtueller Assistenten \\\"Dot\\\" steht dir per WhatsApp unter 01525 7294145 oder &uuml;ber den Facebook-Messenger rund um die Uhr zur Verf&uuml;gung.<\/p>\\n<p><strong>Hier arbeitet unser Team<br \/><\/strong>Concentrix Holding Germany GmbH<br \/>Wankelstra&szlig;e 1, 70563 Stuttgart &nbsp; &nbsp; &nbsp; &nbsp;<\/p>\\n<div>\\n<p><strong>Concentrix&nbsp;setzt sich f&uuml;r Chancengleichheit ein<\/strong>&nbsp;<br \/><em>Wir sind stolz darauf, als ein Team und ein Unternehmen weltweit vereint zu sein. Wir verpflichten uns, allen Bewerbenden gleiche Einstellungschancen einzur&auml;umen und ein Arbeitsumfeld zu schaffen, das frei von Diskriminierung und Bel&auml;stigung ist. Alle unsere Einstellungspraktiken basieren auf den gesch&auml;ftlichen Erfordernissen, den Stellenanforderungen und den beruflichen Qualifikationen, ohne R&uuml;cksicht auf Herkunft, Alter, Geschlechtsidentit&auml;t, sexuelle Orientierung, Religion, Familienstand oder Elternstatus, nationale Herkunft, Behinderung oder eine andere durch die geltenden nationalen Gesetze gesch&uuml;tzte Klassifizierung.<\/em>&nbsp;<br \/><em>Vielfalt und Chancengleichheit geh&ouml;ren zu den gelebten Grundwerten bei Concentrix. Deshalb sind Bewerbungen von Menschen mit Behinderung ausdr&uuml;cklich erw&uuml;nscht. Schwerbehinderte und Gleichgestellte werden bei gleicher Eignung bevorzugt eingestellt. Hierzu bieten wir individuelle Unterst&uuml;tzung an, um den f&uuml;r dich passenden Arbeitsplatz zu schaffen.<\/em>&nbsp;<\/p>\\n<p><strong>Arbeitserlaubnis<\/strong>&nbsp;<br \/>Gem&auml;&szlig; deutschem Recht werden f&uuml;r diese Stelle nur Bewerber ber&uuml;cksichtigt, die &uuml;ber eine g&uuml;ltige Arbeitserlaubnis in Deutschland verf&uuml;gen.&nbsp;<\/p>\\n<\/div>\\n<p>#EMEACNX<br \/>#AGENTCNX<\/p>\",\"ats_external_id\":\"DE-1032\",\"location\":\"Stuttgart, Baden-W\u00fcrttemberg\",\"job_type\":\"part_time\",\"salary\":\"1600\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-09-14T14:19:44.457+02:00\",\"created_at\":\"2026-07-15T11:56:48.699+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-dach1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMDMy?\",\"apply_url\":\"https:\/\/concentrix-dach1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMDMy\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":\"information_technology\",\"contract_type\":\"temporary\",\"locale\":\"de\",\"remote_type\":\"wfh_flexible\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-dach1\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":\"1\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"1646\",\"campaign_id\":\"1031\",\"campaign_title\":\"GTM \/ DE \/ STU \/ HPI \/ SDR_new\",\"campaign_type\":\"job_application\",\"job_title\":\"Sales Development Representative (SDR) (m\/w\/d) \u2013 B2B (HP Industrial)\",\"street\":\"Wankelstra\u00dfe 1\",\"address\":\"Wankelstra\u00dfe 1\",\"city\":\"Stuttgart\",\"state\":null,\"postal_code\":\"70563\",\"region\":\"Baden-W\u00fcrttemberg\",\"country\":\"Germany\",\"short_description\":\"Starte jetzt im Bereich Lead-Generierung! Deutsch & Englisch\",\"long_description\":\"<h3><strong>Powering what's next.<\/strong><\/h3>\\n<p><strong><img src=\\\"https:\/\/i.imgur.com\/kHDOAbz.png\\\" alt=\\\"\\\" width=\\\"300\\\" height=\\\"160\\\" \/><\/strong><\/p>\\n<p><strong>&Uuml;berzeugen kannst du? Das trifft sich gut!<br \/><\/strong>Den Rest bringen wir dir bei. Starte jetzt als <strong>Sales Development Representative (SDR)<\/strong> (m\/w\/d) &ndash; B2B (HP Industrial).<\/p>\\n<p><strong>Das Wichtigste zuerst<\/strong><\/p>\\n<ul>\\n<li>Gehalt: 3250,00 &euro; brutto\/Monat<\/li>\\n<li>Provision: bis zu 250,00 &euro; brutto\/Monat<\/li>\\n<li>Start: schnellstm&ouml;glich oder ab 10.08.2026<\/li>\\n<li>Vollzeit - 40 Stunden\/Woche<\/li>\\n<li>Am Standort in Stuttgart<\/li>\\n<li>Nationale Reisebereitschaft erforderlich - 2 bis 3 mal im Jahr<\/li>\\n<li>Inbound oder Outbound<\/li>\\n<li>Quereinsteiger willkommen!<\/li>\\n<li>Unterst&uuml;tzung durch moderne KI-Tools<\/li>\\n<\/ul>\\n<p data-pm-slice=\\\"1 1 []\\\"><strong>Das erwartet dich<br \/><\/strong>Du bist f&uuml;r die strukturierte Bearbeitung und Steuerung aller Leads verantwortlich ob telefonisch, per E-Mail oder Chat.<br \/>Immer mit dabei: Unsere KI-Tools, die dir Routineaufgaben abnehmen und dir Zeit verschaffen, denn <strong>KI ist bei uns kein Ersatz &ndash; sondern dein Teamkollege.<\/strong><\/p>\\n<p><strong><br \/>Dein Alltag<\/strong><\/p>\\n<ul>\\n<li>Du bist erster<strong>&nbsp;Ansprechpartner&nbsp;<\/strong>f&uuml;r die dir zugeordneten Account Manager, Vertriebspartner und die internen Fachabteilungen unseres Auftraggebers.<\/li>\\n<li><strong>Identifiziere<\/strong> f&uuml;r das Thema relevante Ansprechpartner in <strong>Zielunternehmen<\/strong> (Outbound &amp; Inbound)<strong>&nbsp;und sprich diese an.<\/strong>&nbsp;<\/li>\\n<li><strong>Qualifiziere Leads <\/strong>nach klar definierten Kriterien (z. B. Budget, Entscheidungsbefugnis, Bedarf, Zeitrahmen).&nbsp;<\/li>\\n<li>Bearbeite eingehende <strong>Anfragen<\/strong>&nbsp;aus&nbsp;<strong>Marketingkampagnen<\/strong> sowie Direktkontakte.<\/li>\\n<li><strong>Vereinbare Termine<\/strong> f&uuml;r das Vertriebsteam auf Basis qualifizierter Leads.&nbsp;<\/li>\\n<li><strong>Baue Neukunden- und Interessentenkonten&nbsp;auf <\/strong>und pflege diese.&nbsp;<\/li>\\n<li>Pflege und steuere Leads im <strong>CRM-System.<\/strong><\/li>\\n<li>Arbeite eng mit <strong>Account Managern<\/strong> und Large-Format-Teams zusammen.&nbsp;<\/li>\\n<li>&Uuml;bernehme weitere <strong>vertriebsnahe Aufgaben<\/strong> in Abstimmung mit Country-Teams.&nbsp;<\/li>\\n<li><strong>Nutze moderne Tools<\/strong>, die dich smarter und besser machen.<\/li>\\n<\/ul>\\n<p>Mal ganz leicht. Mal herausfordernd. Aber immer in Bewegung.<\/p>\\n<p><strong>Das sagen unsere Game-Changer<\/strong><br \/><img src=\\\"https:\/\/i.imgur.com\/kSqiodM.png\\\" alt=\\\"\\\" width=\\\"114\\\" height=\\\"19\\\" \/> &bdquo;Aus Kollegen werden Freunde! Der Teamzusammenhalt ist un&uuml;bertroffen.&ldquo;<\/p>\\n<p>Bei uns bist du nicht einfach &bdquo;eine Stimme&ldquo;. Du bist Teil eines Teams, das sich gegenseitig unterst&uuml;tzt.<\/p>\\n<p><strong>Das bringst du mit<br \/><\/strong>Du brauchst keinen perfekten Lebenslauf.<br \/>Was z&auml;hlt:<\/p>\\n<ul>\\n<li>Du besitzt <strong>sehr gute Deutsch- und Englischkenntnisse<\/strong> in Wort und Schrift.<\/li>\\n<li>Du hast <strong>Spa&szlig; am Vertrieb<\/strong>\u202fund &uuml;berzeugst mit deiner <strong>detailgetreuen Arbeitsweise<\/strong>.&nbsp;<\/li>\\n<li>F&uuml;r dich geh&ouml;rt <strong>Kaltakquise zum Daily Business <\/strong>und du gehst <strong>aktiv auf Menschen zu.<\/strong><\/li>\\n<li>Du bist ein <strong>Organisationstalent<\/strong> und &uuml;berzeugst mit deiner\u202f<strong>eigenst&auml;ndigen und verantwortungsbewussten Arbeitsweise.<\/strong><\/li>\\n<li>Der sichere Umgang mit dem PC,<strong> dem MS-Office-Paket &ndash; inklusive Dynamics &ndash; und die Nutzung von Suchmaschinen<\/strong> ist f&uuml;r dich selbstverst&auml;ndlich.<\/li>\\n<li>Du hast <strong>idealerweise bereits Erfahrung<\/strong> in der Druckindustrie, im Vertriebs- oder Netzwerkumfeld.<\/li>\\n<li>Die&nbsp;<strong>Arbeitszeiten<\/strong> (Montag - Freitag, zwischen 09:00 und 18.00 Uhr) kannst du <strong>flexibel abdecken.<\/strong>&nbsp;<\/li>\\n<li>Du hast Lust <strong>mit unserem Team am Standort in Stuttgart zu arbeiten<\/strong> (2 Tage Homeoffice pro Woche m&ouml;glich).<\/li>\\n<\/ul>\\n<p>Erfahrung im Kundenservice? Super. Aber kein Muss.<\/p>\\n<p><strong>Benefits<br \/><\/strong>Ein Job sollte deinen einzigartigen Lebensstil unterst&uuml;tzen &ndash; und dich weiterbringen.<br \/>Deshalb bekommst du bei uns:<\/p>\\n<ul>\\n<li>Die M&ouml;glichkeit, nach deiner Einarbeitung an <strong>2 Tagen pro Woche von Zuhause aus zu arbeiten<\/strong>.<\/li>\\n<li>Eine Anstellung in\u202f<strong>Vollzeit<\/strong><strong> (40\u202fStd.\/Woche)<\/strong>.&nbsp;Die Wochenenden sind frei und geh&ouml;ren dir!&nbsp;<\/li>\\n<li>Ein <strong>monatliches Festgehalt&nbsp;und eine halbj&auml;hrliche leistungsorientierte Verg&uuml;tung.&nbsp;<\/strong>Es winken somit<strong> bis zu&nbsp;42.000&euro;&nbsp;brutto\/Jahr*.<\/strong>&nbsp;<\/li>\\n<li><strong>26 Urlaubstage<\/strong>, f&uuml;r kleine als auch gro&szlig;e Auszeiten.<\/li>\\n<li>Eine<strong> intensive Einarbeitung<\/strong> mit Mentoren &ndash; sie bringen dir alles bei.<\/li>\\n<li>Regelm&auml;&szlig;ige Coachings, Fresh-Ups und <strong>Aufbautrainings &ndash; unterst&uuml;tzt durch smarte Technologien.<\/strong><\/li>\\n<li><strong>Weiterbildungs- und Karrierem&ouml;glichkeiten<\/strong> und das sogar weltweit.<\/li>\\n<li><strong>Kostenlosen Zugang zu LinkedIn Learning<\/strong> &ndash; f&uuml;r dein Wachstum.<\/li>\\n<li>Eine finanzielle Absicherung durch eine <strong>betriebliche Altersvorsorge<\/strong>.<\/li>\\n<li>Eine attraktive Pr&auml;mie von <strong>600&euro; f&uuml;r jeden neuen Mitarbeiter, den du erfolgreich wirbst<\/strong>.<\/li>\\n<li>Eine Vielzahl an Online-Shopping-Rabatten.<\/li>\\n<li>Eine von uns <strong>gef&ouml;rderte Mitgliedschaft bei Wellhub<\/strong> und in ausgew&auml;hlten Fitnessstudios.<\/li>\\n<\/ul>\\n<p><strong>Deine Bewerbung<br \/><\/strong>Wenn das alles nach dem perfekten n&auml;chsten Schritt auf deinem Karriereweg klingt, dann m&ouml;chten wir dich kennenlernen.<\/p>\\n<p>So geht&rsquo;s:<\/p>\\n<ol>\\n<li><strong> \\\"Bewerben\\\"-Button klicken<\/strong><\/li>\\n<li><strong>Daten eingeben<\/strong><\/li>\\n<li><strong>Fertig<\/strong><\/li>\\n<\/ol>\\n<p>Wir melden uns in der Regel innerhalb von 4 Werktagen bei dir.<\/p>\\n<p><strong>Du hast noch Fragen? <\/strong>Unser virtueller Assistenten \\\"Dot\\\" steht dir per WhatsApp unter 01525 7294145 oder &uuml;ber den Facebook-Messenger rund um die Uhr zur Verf&uuml;gung.<\/p>\\n<p><strong>Hier arbeitet unser Team<br \/><\/strong>Concentrix Holding Germany GmbH<br \/>Wankelstra&szlig;e 1, 70563 Stuttgart &nbsp; &nbsp; &nbsp; &nbsp;<\/p>\\n<div>\\n<p><strong>Concentrix&nbsp;setzt sich f&uuml;r Chancengleichheit ein<\/strong>&nbsp;<br \/><em>Wir sind stolz darauf, als ein Team und ein Unternehmen weltweit vereint zu sein. Wir verpflichten uns, allen Bewerbenden gleiche Einstellungschancen einzur&auml;umen und ein Arbeitsumfeld zu schaffen, das frei von Diskriminierung und Bel&auml;stigung ist. Alle unsere Einstellungspraktiken basieren auf den gesch&auml;ftlichen Erfordernissen, den Stellenanforderungen und den beruflichen Qualifikationen, ohne R&uuml;cksicht auf Herkunft, Alter, Geschlechtsidentit&auml;t, sexuelle Orientierung, Religion, Familienstand oder Elternstatus, nationale Herkunft, Behinderung oder eine andere durch die geltenden nationalen Gesetze gesch&uuml;tzte Klassifizierung.<\/em>&nbsp;<br \/><em>Vielfalt und Chancengleichheit geh&ouml;ren zu den gelebten Grundwerten bei Concentrix. Deshalb sind Bewerbungen von Menschen mit Behinderung ausdr&uuml;cklich erw&uuml;nscht. Schwerbehinderte und Gleichgestellte werden bei gleicher Eignung bevorzugt eingestellt. Hierzu bieten wir individuelle Unterst&uuml;tzung an, um den f&uuml;r dich passenden Arbeitsplatz zu schaffen.<\/em>&nbsp;<\/p>\\n<p><strong>Arbeitserlaubnis<\/strong>&nbsp;<br \/>Gem&auml;&szlig; deutschem Recht werden f&uuml;r diese Stelle nur Bewerber ber&uuml;cksichtigt, die &uuml;ber eine g&uuml;ltige Arbeitserlaubnis in Deutschland verf&uuml;gen.&nbsp;<\/p>\\n<p data-pm-slice=\\\"1 1 []\\\">*<em>Das Bruttojahresgehalt setzt sich zusammen aus einer Grundverg&uuml;tung sowie einer individuellen leistungsorientierten Verg&uuml;tung oder einer individuell erwirtschafteten Provision. 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F\u00e8s  - Fran\u00e7ais - Anglais\",\"street\":\"MAR F\u00e8s - Angle Avenue Abou Bakr Essidik et Avenue Imam Ali\",\"address\":\"MAR F\u00e8s - Angle Avenue Abou Bakr Essidik et Avenue Imam Ali\",\"city\":\"F\u00e8s\",\"state\":null,\"postal_code\":\"30000\",\"region\":null,\"country\":\"Morocco\",\"short_description\":\"Qui sommes-nous ?\\n\\nConcentrix est une entreprise internationale pr\u00e9sente dans plus de 70 pays. Nous excellons dans l'am\u00e9lioration de l'exp\u00e9rience client et l'optimisation des processus m\u00e9tiers, en aidant les entreprises \u00e0 se transformer et \u00e0 atteindre l'excellence dans un environnement inclusif, collaboratif et innovant.\",\"long_description\":\"<p><b>Mission<\/b><\/p><p><\/p><p>Rattach\u00e9(e) au directeur de R\u00e9gion F\u00e8s-Mekn\u00e8s et membre du comit\u00e9 de direction, vous dirigez et animez l\u2019ensemble des activit\u00e9s et moyens humains de votre site en respectant les engagements contractuels vis-\u00e0-vis des clients, les processus et normes du groupe Concentrix, dans le cadre du budget fix\u00e9 par la direction g\u00e9n\u00e9rale.<\/p><p><\/p><ul><li>Vous animez l\u2019\u00e9quipe de direction du site en \u00e9troite collaboration avec les directions fonctionnelles.<\/li><li>Vous \u00eates garant de l\u2019atteinte des objectifs et les engagements pris avec les clients de votre site.<\/li><li>Vous organisez et coordonnez l\u2019ensemble des moyens techniques et de support fonctionnel du site dont vous serez responsable.<\/li><li>Vous assurez le respect des objectifs budg\u00e9taires dans le souci constant de rentabilit\u00e9 du site.<\/li><li>Vous diffusez la culture Concentrix et faites appliquer le r\u00e8glement int\u00e9rieur, la r\u00e9glementation du travail et les r\u00e8gles de s\u00e9curit\u00e9 sur le site.<\/li><li>Vous animez la communication interne sur les sites et vous \u00eates garant du bon climat social, pour ce faire vous \u00eates garant d\u2019un dialogue social de qualit\u00e9 et pr\u00e9sidez les instances repr\u00e9sentatives du personnel locales.<\/li><li>Vous repr\u00e9sentez l\u2019entreprise aupr\u00e8s des clients et des principaux acteurs \u00e9conomiques et politiques locaux.<\/li><\/ul><p><\/p><p><b>Le profil de nos Game-Changers<\/b><\/p><p><\/p><ul><li>De formation sup\u00e9rieure de type \u00e9cole de commerce, d\u2019ing\u00e9nieurs ou \u00e9quivalent.<\/li><li>Vous justifiez d\u2019une exp\u00e9rience significative d\u2019au moins 5 ans dans un poste similaire, en management des sites de production et d\u2019\u00e9quipes pluridisciplinaires, id\u00e9alement dans le domaine des centres de contacts.<\/li><li>Vous avez d\u00e9j\u00e0 g\u00e9r\u00e9 des \u00e9quipes de plus de 300 collaborateurs.<\/li><li>En tant que manager et ambassadeur, vous avez une bonne capacit\u00e9 d\u2019analyse et de synth\u00e8se, le sens du leadership, de la communication et une app\u00e9tence pour le management.<\/li><li>Vous \u00eates orient\u00e9 client et r\u00e9sultat.<\/li><li>Vous avez une bonne ma\u00eetrise de la gestion des P&amp;L et budgets.<\/li><li>Vous avez des connaissances dans la gestion des relations sociales et l\u2019animation des IRP.<\/li><li>La ma\u00eetrise de l\u2019anglais \u00e0 l\u2019\u00e9crit et \u00e0 l\u2019oral est obligatoire.<\/li><\/ul><p><\/p><p><b>Pr\u00eat \u00e0 relever le d\u00e9fi<\/b> ? 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We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries.\u00a0<\/p><p><br \/>If you\u2019re looking to grow and be inspired, as a <b>Supervisor in Barcelona (On-site), <\/b>you will be part of our team of game-changers who are powering the brands of the future in tech, fashion, healthcare and more.<\/p><p><br \/><b>Career growth and personal development\u00a0<\/b><\/p><p><br \/>This is a great opportunity to experience the power of what\u2019s next and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed.\u00a0<\/p><p><br \/><b>What you will do in this role\u00a0<\/b><br \/>In everything we do, we believe in doing right by and for people \u2013 our clients, their customers, our people, our community, and our planet.\u00a0<\/p><p><br \/>As a <b>Supervisor <\/b>on our team, you will:\u00a0<\/p><p>- Lead the team to achieve specific business targets and meet assigned performance targets weekly\/monthly\/quarterly, ensuring high customer satisfaction<br \/>- Provide accurate ongoing sales forecasting and ensure data recorded in the CRM is accurate and up-to-date<br \/>- Be an enabler to remove roadblocks and help team to resolve challenges to support sales opportunities<br \/>- Monitor and drive team call time and productivity and conduct weekly performance reviews and weekly coaching sessions with all team members<br \/>- Analyse data, performance and customer experience trends to develop strategic sales plays and best practice for client\/specific territories<\/p><p>- Stay current on developments in client services and within the market and ensure the team is informed on the latest trends and market\u00a0<br \/>- Maintain a balanced level of communication with Sales Director and external facing client to ensure strategic client relationship is fostered and developed<br \/>- Work with client contact on reporting and forecasting<br \/>- Ensure team understanding to achieve operating plan targets, sales targets and client performance targets (CPTs)<br \/>- Work with client contact on reporting and forecasting<br \/>- Coordinate team incentives and Sales Performance Incentive Funds<br \/>Partner and build business relationships with all partners to ensure customer expectations are met<\/p><br \/><p><b>Your qualifications\u00a0<\/b><\/p><p><br \/>We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.\u00a0<\/p><p><br \/><b>Concentrix<\/b> is a great match if you:<br \/>-\u00a0Are bilingual or proficient in English<\/p><p>- Have 3&#43; years proven work experience in a sales role<br \/>- Have a passion for customer experience and driving team results<br \/>Have experience in operations and strategy building<br \/>- Have an excellent coaching history<br \/>- Have a record of developing and retaining great employees<br \/>- Have experience maximising revenue through best practices<br \/>- Have experience working with Salesforce.com or similar CRM<br \/>- Have experience finding solutions as a manager<br \/>\u00a0<\/p><p><b>What\u2019s in it for you\u00a0<\/b><\/p><p><br \/>We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. That\u2019s why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for our teams, our customers, and YOU.\u00a0<\/p><br \/><p>- Full time 39 hours\/week permanent contract: Monday to Friday from 09:00 - 18:00<\/p><p>- Salary 27.000 euros gross\/year &#43; up to 4.000 euros gross\/year in bonus plus private medical insurance, ticket restaurant card 1.540 euros and Over achievement\u00a0 incentive 10k - 12 k<\/p><p>- Enjoy a fantastic Barcelona office location with hybrid work opportunities<\/p><p>- Full paid training about the company and the project you will be working on\u00a0<\/p><p>- Career development program and specialised courses\u00a0<\/p><p><br \/><b>Experience the best version of you!\u00a0<\/b><\/p><p><br \/>At Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.\u00a0<\/p><p><br \/>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d\u00a0<\/p><p><br \/>Concentrix is an equal opportunity employer\u00a0<br \/>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. 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The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. \\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nIn our Information Technology and Global Security team, you will deliver the latest technology infrastructure, transformative software solutions and industry-leading global security for our staff and clients. You will work with the best in the world to design, implement and strategize IT, security, application development, innovation, and solutions in today\u2019s hyperconnected world. You will be part of the technology team that is core to our vision of develop, build and run the future of Integrated Services.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nWe embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. 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Das trifft sich gut!<br \/><\/strong>Den Rest bringen wir dir bei. Starte jetzt in unserer Depot-Hotline f&uuml;r Terminierungen von Finanzkunden &ndash; auch ohne Erfahrung.<\/p>\\n<p><strong>Das Wichtigste zuerst<\/strong><\/p>\\n<ul>\\n<li>Vor Ort in unserem B&uuml;ro am Standort N&uuml;rnberg<\/li>\\n<li>Vollzeit &ndash; 40 Std.\/Woche<\/li>\\n<li>Servicezeiten: Montag - Freitag von 08:00 - 18:00 Uhr<\/li>\\n<li>Quereinsteiger willkommen!<\/li>\\n<li>Unterst&uuml;tzung durch moderne KI-Tools<\/li>\\n<li><strong> <\/strong>Unbefristeter Arbeitsvertrag&nbsp;<\/li>\\n<\/ul>\\n<p><strong>Das erwartet dich<br \/><\/strong>Du &uuml;bernimmst die telefonische Koordinierung von Kundenterminen.<br \/>Immer mit dabei: Unsere KI-Tools, die dir Routineaufgaben abnehmen und dir Zeit verschaffen, denn <strong>KI ist bei uns kein Ersatz &ndash; sondern dein Teamkollege.<\/strong><strong>&nbsp;<\/strong><\/p>\\n<p><strong>Dein Alltag<\/strong><\/p>\\n<ul>\\n<li><strong>Du kontaktierst<\/strong> Privatkunden unseres Auftraggebers<\/li>\\n<li><strong>Koordiniere telefonisch die Termine<\/strong> mit den Kunden f&uuml;r den Fachbereich<\/li>\\n<li><strong>Nutze moderne Tools<\/strong>, die dich smarter und besser machen<\/li>\\n<li><strong>Dokumentiere<\/strong> deine Absprache in der Kundendatenbank<\/li>\\n<\/ul>\\n<p>Mal ganz leicht. Mal herausfordernd. Aber immer in Bewegung.<\/p>\\n<p><strong>Das sagen unsere Game-Changer<br \/><\/strong><img src=\\\"https:\/\/i.imgur.com\/Zf7Sue6.png\\\" alt=\\\"\\\" width=\\\"120\\\" height=\\\"20\\\" \/> <br \/>&bdquo;Wer bereit ist dauerhaft Leistung und Qualit&auml;t zu bringen, hat hier viele M&ouml;glichkeiten sich zu entwickeln.\\\"<\/p>\\n<p>Bei uns bist du nicht einfach &bdquo;eine Stimme&ldquo;. 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This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0<\/h2><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0<\/h2><p>\u2022 High school diploma with three to six months of relevant experience preferred<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0<\/h2><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge.\u00a0 Works with close supervision and clearly defined procedures.\u00a0 Starting to demonstrate familiarity with client terminology, operating standards and procedures.\u00a0 Starter without sustained metric performance levels.<\/p><p><\/p><h2><b>Supplemental Geographical Information <\/b><\/h2><p>RECRUITER ENTER THE APPLICABLE LANGUAGE:<\/p><p><\/p><p>GERMANY - This job description does not apply to employees in Germany.<\/p><p><\/p><p>UNITED KINGDOM- EXCLUDE HIGH SCHOOL INFORMATION IN CANDIDATE PROFILE SECTION<\/p><p>\u00a0\u00a0\u00a0<\/p><p>PHILIPPINES\u00a0\u00a0<\/p><p>\u2022 Minimum of two years of college education. 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They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p><p><\/p><p>Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.<\/p><p><\/p>\",\"ats_external_id\":\"R1684588\",\"location\":\"Kuala Lumpur Sentral, Malaysia\",\"job_type\":\"full_time\",\"salary\":\"4000\",\"salary_type\":\"monthly\",\"salary_currency\":\"MYR\",\"updated_at\":\"2026-09-24T07:59:04.725+08:00\",\"created_at\":\"2026-07-14T13:18:56.553+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-malaysia.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMjg0?\",\"apply_url\":\"https:\/\/concentrix-malaysia.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMjg0\/apply?\",\"head_count\":\"50\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":\"advertising\",\"contract_type\":\"permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"language\":[],\"location\":{\"city\":\"Kuala Lumpur Sentral\",\"state\":\"Selangor\",\"country\":{\"wid\":\"972dc4ba8d454bc0b893ff84b1529077\",\"iso2\":\"MY\",\"iso3\":\"MYS\",\"descriptor\":\"Malaysia\",\"iso_numeric\":\"458\"},\"postal_code\":\"50470\",\"primary_location\":{\"id\":\"MY-KUM-JALAN-Y2\",\"wid\":\"aa68d3040a8d102eef9177716a6e0000\",\"descriptor\":\"MYS Kuala Lumpur  Sentral - 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They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/span><\/p>\",\"ats_external_id\":\"R1744701\",\"location\":\"Lima, Lima\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-12T20:43:23.954+08:00\",\"created_at\":\"2026-07-14T06:04:44.223+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMjA5Mw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PER-Lima---Avenida-El-Camino-Real-N195-Calle-Santa-Luisa\/Recruiter-II_R1744701\/apply\",\"head_count\":\"4\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Talent Acquisition\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"FILLED\",\"wid\":\"232c295da09343aea44be6eb390d719f\",\"descriptor\":\"Filled\"},\"company\":{\"wid\":\"3111d2648c3d101ac0bb1994ba0d0000\",\"descriptor\":\"Concentrix BPO Consulting Peru S.A.C.\",\"reference_id\":\"WPE02\",\"organization_reference_id\":\"WPE02\"},\"language\":[],\"location\":{\"city\":\"Lima\",\"state\":\"Lima\",\"country\":{\"wid\":\"0eb156ca580c4db786a7894bdaa77450\",\"iso2\":\"PE\",\"iso3\":\"PER\",\"descriptor\":\"Peru\",\"iso_numeric\":\"604\"},\"postal_code\":\"1000\",\"primary_location\":{\"id\":\"PE-LIM-SANLU-01\",\"wid\":\"071c55911ca81018377751ee0d690000\",\"descriptor\":\"PER Lima - 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Darija-Fran\u00e7ais-Anglais\",\"campaign_type\":\"job_application\",\"job_title\":\"Conseillers Clients (H\/F) Service Client - Darija-Fran\u00e7ais-Anglais\",\"street\":null,\"address\":null,\"city\":\"Rabat\",\"state\":\"Rabat-Sal\u00e9-K\u00e9nitra\",\"postal_code\":null,\"region\":\"Rabat\",\"country\":\"Morocco\",\"short_description\":\"Rejoignez l\u2019\u00e9quipe Concentrix d\u00e8s aujourd\u2019hui.\",\"long_description\":\"<p><strong>Qui sommes-nous ?<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p><em>Concentrix est une entreprise internationale implant&eacute;e dans plus de 70 pays. Sp&eacute;cialistes de l'am&eacute;lioration de l'exp&eacute;rience client et de l'optimisation des processus m&eacute;tiers, nous aidons les entreprises &agrave; se transformer et atteindre l'excellence, dans un environnement inclusif, collaboratif et innovant.<\/em><\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Votre mission en tant que Conseiller Client&egrave;le<\/strong><\/p>\\n<p>Votre r&ocirc;le principal sera d&rsquo;&ecirc;tre l&rsquo;interlocuteur privil&eacute;gi&eacute; de nos clients. Vous aurez pour missions de :<\/p>\\n<p>&middot; Accompagner prospects et clients dans la r&eacute;solution de probl&egrave;mes ou pour fournir des renseignements.<\/p>\\n<p>&middot; Contribuer activement &agrave; promouvoir notre image de marque et &agrave; d&eacute;velopper la satisfaction client.<\/p>\\n<p>&middot; G&eacute;rer efficacement les r&eacute;clamations.<\/p>\\n<p>&middot; &Ecirc;tre un ambassadeur de la satisfaction client !<\/p>\\n<p>&nbsp;<\/p>\\n<p>Par quels moyens ? Des appels entrants, des mails, des courriers et, potentiellement, des interactions via les r&eacute;seaux sociaux. Pas de prospection t&eacute;l&eacute;phonique !<\/p>\\n<p><strong>Ce que nous vous offrons:<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>Chez Concentrix, nous faisons de la valorisation de nos talents une priorit&eacute;. Voici les avantages uniques que nous proposons pour reconna&icirc;tre votre contribution :<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>&middot; R&eacute;mun&eacute;ration et avantages :<\/strong><\/p>\\n<ul>\\n<li class=\\\"ewa-rteLine\\\">Prime de langue pour les profils multilingues<\/li>\\n<li class=\\\"ewa-rteLine\\\">Primes de performance<\/li>\\n<li class=\\\"ewa-rteLine\\\">Prime de r&eacute;gularit&eacute; &agrave; partir du 12 mois<\/li>\\n<li class=\\\"ewa-rteLine\\\">Prime sp&eacute;ciale A&iuml;d El Adha<\/li>\\n<li class=\\\"ewa-rteLine\\\">Horaires flexibles avec possibilit&eacute; de t&eacute;l&eacute;travail apr&egrave;s int&eacute;gration<\/li>\\n<li class=\\\"ewa-rteLine\\\">Acc&egrave;s gratuit &agrave; la salle de sport<\/li>\\n<li class=\\\"ewa-rteLine\\\">Transport assur&eacute;<\/li>\\n<\/ul>\\n<p><strong>&middot; Avantages sociaux :<\/strong><\/p>\\n<ul>\\n<li class=\\\"ewa-rteLine\\\">Assurance sant&eacute; avantageuse + CNSS\/AMO<\/li>\\n<li class=\\\"ewa-rteLine\\\">Retraite compl&eacute;mentaire apr&egrave;s un an<\/li>\\n<\/ul>\\n<p><strong>&middot; Conditions de travail optimales :<\/strong><\/p>\\n<p>o Une formation initiale et continue.<\/p>\\n<p>o Un environnement de travail valorisant la qualit&eacute; de vie au travail.<\/p>\\n<p>o Des perspectives d&rsquo;&eacute;volution professionnelle.<\/p>\\n<p>&nbsp;<\/p>\\n<p><u><strong>Le profil recherch&eacute;:<\/strong><\/u><\/p>\\n<p>&nbsp;<\/p>\\n<p>Nous recherchons des talents qui poss&egrave;dent :<\/p>\\n<p>&middot; Ma&icirc;trisent parfaitement le fran&ccedil;ais, aussi bien &agrave; l&rsquo;&eacute;crit qu&rsquo;&agrave; l&rsquo;oral. \ud83d\udde3\ufe0f<\/p>\\n<p>&nbsp;&middot; Ma&icirc;trisent le Dialect Marocain (Darija) avec un niveau acceptable en Anglais\ud83d\udde3\ufe0f<\/p>\\n<p>&middot; Poss&egrave;dent un excellent sens de la communication, sont organis&eacute;s, autonomes et adoptent une attitude positive. \ud83d\udca1<\/p>\\n<p>&middot; Ma&icirc;trisent les outils digitaux et font preuve d'une curiosit&eacute; naturelle pour adopter de nouvelles technologies.<\/p>\\n<p><strong>Connaissances m&eacute;tier<\/strong><\/p>\\n<ul>\\n<li>Fintech \/ Banque \/ Services financiers<\/li>\\n<li>Relation client digitale<\/li>\\n<\/ul>\\n<p><strong>Notre processus de recrutement:<\/strong><\/p>\\n<p>1. Pr&eacute;qualification t&eacute;l&eacute;phonique : une premi&egrave;re discussion avec un membre de l'&eacute;quipe recrutement pour valider les pr&eacute;requis du poste.<\/p>\\n<p>En pr&eacute;sentiel :<\/p>\\n<p>2. Pr&eacute;sentation collective, r&eacute;ponse &agrave; vos questions et passations de tests &eacute;crits (fran&ccedil;ais et informatique)<\/p>\\n<p>3. Entretien individuel (30 minutes) : une discussion approfondie avec un membre de notre &eacute;quipe recrutement pour valider vos comp&eacute;tences et aligner vos ambitions avec notre culture.<\/p>\\n<p>&nbsp;<\/p>\\n<p>Pr&ecirc;t(e) &agrave; relever ce d&eacute;fi ? Rejoignez l&rsquo;aventure Concentrix, l&agrave; o&ugrave; innovation et satisfaction client se rencontrent ! \ud83d\ude80<\/p>\",\"ats_external_id\":\"MA-945\",\"location\":\"Rabat, Rabat\",\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":\"\",\"salary_currency\":null,\"updated_at\":\"2026-10-21T01:59:13.471+02:00\",\"created_at\":\"2026-07-13T17:13:25.446+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC85NDU?\",\"apply_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC85NDU\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"fr\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-france\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"7\",\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"1\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":\"1\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"537\",\"campaign_id\":\"2654\",\"campaign_title\":\"GTM_EMEA_SA_Tech Support - SAGE\",\"campaign_type\":\"job_application\",\"job_title\":\"Technical Support Advisor\",\"street\":\"9 Hertzog Boulevard Foreshore \",\"address\":\"9 Hertzog Boulevard Foreshore \",\"city\":\"Cape Town\",\"state\":\"Western Cape\",\"postal_code\":\"8000\",\"region\":\"Cape Town\",\"country\":\"South Africa\",\"short_description\":\"Join Concentrix Today!\",\"long_description\":\"<p data-pm-slice=\\\"1 1 []\\\">Are you looking for an opportunity to jumpstart your career in the service industry? Now is your time to shine with Concentrix in this exciting opportunity to join our dynamic team as a <strong>Technical Support Advisor<\/strong> working on an internationally innovative campaign with a base salary of <strong>R8268.75<\/strong><br \/><br \/>You&rsquo;ll be working on-site at our vibrant Cape Town office, where creativity meets cutting-edge technology. All the while, you&rsquo;ll become part of a community of like-minded individuals who become friends for life.<\/p>\\n<p><strong>This&nbsp;Customer Support&nbsp;Advisor role at Concentrix is a great match if you:<\/strong><\/p>\\n<ul>\\n<li>Minimum 12 months Technical Call Centre experience <strong>(Essential)&nbsp;<\/strong><\/li>\\n<li>Minimum of Grade 12 \/ Matric passed <strong>(Essential)&nbsp;<\/strong><\/li>\\n<li>High level of English proficiency <strong>(both verbal and written)&nbsp;<\/strong><\/li>\\n<li>Matric Mathematics or Accounting <strong>(Advantageous)&nbsp;<\/strong><\/li>\\n<li>Clear criminal and credit record <strong>(Essential)&nbsp;<\/strong><\/li>\\n<li>Ability to understand, analyze and navigate through learned technical systems<\/li>\\n<li>Proven experience of delivering exceptional customer care&nbsp;<\/li>\\n<\/ul>\\n<p><strong>What is in it for you?<br \/>In this role, we offer benefits that help you support your unique lifestyle:<\/strong><\/p>\\n<ul>\\n<li>Base Salary of <strong>R8268.75<\/strong><\/li>\\n<li><strong>Medical Benefit - Choice between Medical Aid OR Medical&nbsp;<br \/>Insurance.&nbsp;<\/strong>\\n<ul>\\n<li>Medical aid &ndash; Covers only employee <strong>OR<\/strong> Medical insurance &ndash; Covers employee and 2 dependents&nbsp;<\/li>\\n<\/ul>\\n<\/li>\\n<li><strong>Retirement Fund<\/strong>\\n<ul>\\n<li>2.5% employer contribution, 2.5% employee contributions<\/li>\\n<\/ul>\\n<\/li>\\n<li>Subsidized transport<\/li>\\n<li>Fantastic Employee Assistance Programme (EAP)<\/li>\\n<li>Group life cover<\/li>\\n<li>Access to financial well-being sessions, will writing sessions and stress management sessions<\/li>\\n<li>Team building and upskill training opportunities<\/li>\\n<li>Interactive and inclusive company culture<\/li>\\n<\/ul>\\n<p><strong>What you will do in this role<\/strong><\/p>\\n<ul>\\n<li>Provides an Extraordinary Customer Experience by addressing inquiries using a variety of channels (telephone, email, chat, social media, etc.) in a support-centre environment, adhering to scheduled shifts, procedures, metrics, and departmental goals<\/li>\\n<li>Identifies the root cause of the client&rsquo;s software or system issues and uses system analysis and testing techniques to solve low to moderately complex application or system issues<\/li>\\n<li>Contributes to company knowledge capital by creating and modifying reusable solutions in the knowledge base in accordance with established procedures and policies. Actively promotes the knowledge base to our customers. Maintains article quality standards&nbsp;<\/li>\\n<li>Assists customers in gaining the most value from the client products and services&nbsp;<\/li>\\n<li>Identifies additional opportunities for Sage solutions to benefit the customer's business needs&nbsp;<\/li>\\n<li>Documents each customer contact using our contact tracking systems in a clear, concise, and understandable format. Escalate unresolved customer issues with all pertinent information included to appropriate resources&nbsp;<\/li>\\n<li>Works collaboratively and e\u01afectively within a team of peers. Maintains a positive, constructive attitude in the workplace. This includes presenting challenges in a positive light, offering constructive approaches to overcoming difficulties, and treating all individuals with respect&nbsp;<\/li>\\n<\/ul>\\n<p>Ready to bring your skills, experience and sense of urgency to a company that values your expertise. Discover why over 550,000 game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo; Together, we will achieve greatness and unlock unlimited possibilities. Apply today and let your career thrive!<\/p>\\n<p>With game-changers in over 70 different countries, we celebrate our differences and embrace what makes you unique. Imagine being a part of a company that supports each other&rsquo;s success and well-being, giving you the tools and support you need to be the best version of yourself and embark on a career with endless possibilities.<\/p>\\n<p><strong>Eligibility to work<\/strong><br \/>In accordance with South African law, only applicants who are legally authorized to work in SA will be considered for this position, and the appointment will be made in line with the company&rsquo;s EE Plan.<\/p>\\n<p><strong>Disclaimer&nbsp;&nbsp; <\/strong><\/p>\\n<p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p>\\n<p>Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, colour, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.<\/p>\",\"ats_external_id\":\"ZA-2654\",\"location\":\"Cape Town, Cape Town\",\"job_type\":\"full_time\",\"salary\":\"8268.75\",\"salary_type\":\"monthly\",\"salary_currency\":\"ZAR\",\"updated_at\":\"2026-10-20T23:59:12.753Z\",\"created_at\":\"2026-07-13T12:37:36.922Z\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-uk.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNjU0?\",\"apply_url\":\"https:\/\/concentrix-uk.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNjU0\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":\"telecommunications\",\"contract_type\":\"permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-uk\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"18\",\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"3\",\"auto_call\":\"0\",\"on_erp_listing\":\"1\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"71\",\"campaign_id\":\"1276\",\"campaign_title\":\"Advisor I, Customer Service (Banking Industry) Native Chinese ONLY\",\"campaign_type\":\"job_application\",\"job_title\":\"Advisor I, Customer Service (Banking Industry) Native Chinese ONLY\",\"street\":\"MYS Kuala Lumpur  Sentral - NU Tower 2 - Level 9, 10, 24 & 25\",\"address\":\"MYS Kuala Lumpur  Sentral - NU Tower 2 - Level 9, 10, 24 & 25\",\"city\":\"Kuala Lumpur Sentral\",\"state\":\"Selangor\",\"postal_code\":\"50470\",\"region\":\"Malaysia\",\"country\":\"Malaysia\",\"short_description\":\"The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0<\/h2><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0<\/h2><p>\u2022 High school diploma with three to six months of relevant experience preferred<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0<\/h2><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge.\u00a0 Works with close supervision and clearly defined procedures.\u00a0 Starting to demonstrate familiarity with client terminology, operating standards and procedures.\u00a0 Starter without sustained metric performance levels.<\/p><p><\/p><h2><b>Supplemental Geographical Information <\/b><\/h2><p>RECRUITER ENTER THE APPLICABLE LANGUAGE:<\/p><p><\/p><p>GERMANY - This job description does not apply to employees in Germany.<\/p><p><\/p><p>UNITED KINGDOM- EXCLUDE HIGH SCHOOL INFORMATION IN CANDIDATE PROFILE SECTION<\/p><p>\u00a0\u00a0\u00a0<\/p><p>PHILIPPINES\u00a0\u00a0<\/p><p>\u2022 Minimum of two years of college education. 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They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p><p><\/p><p>Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.<\/p><p><\/p>\",\"ats_external_id\":\"R1745973\",\"location\":\"Kuala Lumpur Sentral, Malaysia\",\"job_type\":\"full_time\",\"salary\":\"4700\",\"salary_type\":\"monthly\",\"salary_currency\":\"MYR\",\"updated_at\":\"2026-10-19T18:02:20.299+08:00\",\"created_at\":\"2026-07-10T18:11:38.721+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-malaysia.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMjc2?\",\"apply_url\":\"https:\/\/concentrix-malaysia.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMjc2\/apply?\",\"head_count\":\"20\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":\"banking\",\"contract_type\":\"permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"language\":[],\"location\":{\"city\":\"Kuala Lumpur Sentral\",\"state\":\"Selangor\",\"country\":{\"wid\":\"972dc4ba8d454bc0b893ff84b1529077\",\"iso2\":\"MY\",\"iso3\":\"MYS\",\"descriptor\":\"Malaysia\",\"iso_numeric\":\"458\"},\"postal_code\":\"50470\",\"primary_location\":{\"id\":\"MY-KUM-JALAN-Y2\",\"wid\":\"aa68d3040a8d102eef9177716a6e0000\",\"descriptor\":\"MYS Kuala Lumpur  Sentral - 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Deutsch - Hybrid-Option\",\"street\":\"R\u00e1k\u00f3czi \u00fat 60\",\"address\":\"R\u00e1k\u00f3czi \u00fat 60\",\"city\":\"P\u00e9cs\",\"state\":null,\"postal_code\":\"7621\",\"region\":\"Baranya\",\"country\":\"Hungary\",\"short_description\":\"Bis zu 830.000 HUF brutto\/Monat* und Hybrides Homeoffice!\",\"long_description\":\"<h3><strong>Powering what's next.<\/strong><\/h3>\\n<p><strong><img src=\\\"https:\/\/i.imgur.com\/kHDOAbz.png\\\" alt=\\\"\\\" width=\\\"300\\\" height=\\\"160\\\" \/><\/strong><\/p>\\n<p><strong>Du sprichst Deutsch? Das trifft sich gut!<br \/><\/strong>Den Rest bringen wir dir bei. Starte jetzt als <strong>Kundenbetreuer<\/strong> <strong>(m\/w\/d) <\/strong>im deutschsprachigen <strong>App-Support <\/strong>f&uuml;r <strong>ein E-Health Unternehmen<\/strong> &ndash; auch ohne Erfahrung.<\/p>\\n<p><strong>Das Wichtigste zuerst<\/strong><\/p>\\n<ul>\\n<li>Basis: 4,500,00 HUF brutto\/Stunde<\/li>\\n<li>Leistungsorientierte Verg&uuml;tung, Cafeteria und Fahrtkostenzusch&uuml;sse: bis zu 830.000 HUF brutto\/Monat*<\/li>\\n<li>Start: ab sofort<\/li>\\n<li>Arbeitsort: P&eacute;cs - Hybrid-Modell m&ouml;glich<\/li>\\n<li>Vollzeit oder Teilzeit &ndash; ab 30 Std.\/Woche<\/li>\\n<li>Servicezeiten: Montag - Freitag von 08:00 - 18:00 Uhr<\/li>\\n<li>Quereinsteiger willkommen!<\/li>\\n<li>Unterst&uuml;tzung durch moderne KI-Tools<\/li>\\n<li><strong> <\/strong>Unbefristeter Arbeitsvertrag&nbsp;<\/li>\\n<\/ul>\\n<p data-pm-slice=\\\"1 1 []\\\"><strong>Das erwartet dich<br \/><\/strong>Du bist der erste Ansprechpartner bei unterschiedlichen Kundenanfragen, ob telefonisch oder per E-Mail.<br \/>Immer mit dabei: Unsere KI-Tools, die dir Routineaufgaben abnehmen und dir Zeit verschaffen, denn <strong>KI ist bei uns kein Ersatz &ndash; sondern dein Teamkollege.<\/strong><\/p>\\n<p><strong><br \/>Dein Alltag<\/strong><\/p>\\n<ul>\\n<li><strong>Betreue &Auml;rzte, &Auml;rztinnen <\/strong>und Praxen bei der<strong> Nutzung einer E-Health-Software<\/strong><\/li>\\n<li>Beantworte eingehende Fragen und f&uuml;r ein <strong>optimales Kundenerlebnis<\/strong><\/li>\\n<li>Werde zum <strong>Ansprechpartner f&uuml;r Gesundheitsdienstleister<\/strong> und <strong>schule die Nutzung der Software<\/strong><\/li>\\n<li><strong>Arbeite<\/strong> eng mit den Bereichen<strong> Sales, Marketing und Produktteams zusammen <\/strong>&ndash; dein Ziel: Kundenzufriedenheit<\/li>\\n<li><strong>Finde L&ouml;sungen<\/strong> &ndash; mach unsere Kunden zu Fans der Software<\/li>\\n<li><strong>Nutze moderne Tools<\/strong>, die dich smarter und besser machen<\/li>\\n<\/ul>\\n<p>Mal ganz leicht. Mal herausfordernd. Aber immer in Bewegung.<\/p>\\n<p><strong>Das sagen unsere Game-Changer<\/strong><br \/><img src=\\\"https:\/\/i.imgur.com\/xwrIPCO.png\\\" alt=\\\"\\\" width=\\\"114\\\" height=\\\"19\\\" \/> &bdquo;<span data-olk-copy-source=\\\"MessageBody\\\">Bequeme Arbeitszeiten und eine angenehme Arbeitsorganisation, eine gute Work-Life-Balance, freundliche Kolleginnen und Kollegen sowie eine angenehme Arbeitsatmosph&auml;re.<\/span>&ldquo;<\/p>\\n<p>Bei uns bist du nicht einfach &bdquo;eine Stimme&ldquo;. Du bist Teil eines Teams, das sich gegenseitig unterst&uuml;tzt.<\/p>\\n<p><strong>Das bringst du mit<br \/><\/strong>Du brauchst keinen perfekten Lebenslauf.<br \/>Was z&auml;hlt:<\/p>\\n<ul>\\n<li>Du besitzt <strong>sehr gute Deutschkenntnisse (C1)<\/strong> in Wort und Schrift.<\/li>\\n<li>Gute Englischkenntnisse sind von Vorteil, aber kein Muss.<\/li>\\n<li>Deine <strong>Kommunikation ist wertsch&auml;tzend<\/strong> und auf Augenh&ouml;he.<\/li>\\n<li><strong>Du bist technisch sehr affin <\/strong>und kennst dich mit <strong>Apps und Softwares<\/strong> bestens aus.<\/li>\\n<li>Du bist <strong>sicher im Umgang mit einem PC.<\/strong><\/li>\\n<li><strong>Neue Tools und Technologien<\/strong> sind genau dein Ding.<\/li>\\n<li>Du hast Lust <strong>mit unserem Team am Standort in P&eacute;cs zu arbeiten<\/strong>.<\/li>\\n<\/ul>\\n<p>Erfahrung im Kundenservice? Super. Aber kein Muss.<\/p>\\n<p><strong>Benefits<br \/><\/strong>Ein Job sollte deinen einzigartigen Lebensstil unterst&uuml;tzen &ndash; und dich weiterbringen.<br \/>Deshalb bekommst du bei uns:<\/p>\\n<ul>\\n<li>Einen <strong>unbefristeten Arbeitsvertrag.<\/strong><\/li>\\n<li><strong>Bis zu 830.000,00 HUF brutto\/Monat*<\/strong> &ndash; 4.500,00 HUF brutto\/Stunde, attrativer Bonus, Cafeteria und Fahrtkostenzusch&uuml;sse<\/li>\\n<li>Eine Anstellung in\u202f<strong>Vollzeit oder Teilzeit (ab 30 Std.\/Woche) <\/strong>&ndash; wie es f&uuml;r dich am besten passt.<\/li>\\n<li>Die M&ouml;glichkeit <strong>an ausgew&auml;hlten Tagen von zu Hause aus zu arbeiten<\/strong> &ndash; nach deiner Einarbeitung.<\/li>\\n<li>Du startest mit einem <strong>intensiven Vollzeittraining<\/strong>, das von unseren Trainern durchgef&uuml;hrt wird.<\/li>\\n<li>Regelm&auml;&szlig;ige Coachings, Fresh-Ups und <strong>Aufbautrainings &ndash; unterst&uuml;tzt durch smarte Technologien.<\/strong><\/li>\\n<li><strong>Weiterbildungs- und Karrierem&ouml;glichkeiten<\/strong> und das sogar weltweit.<\/li>\\n<li>Veranstaltungen wie <strong>Standortfeiern<\/strong>.<\/li>\\n<li>Ein <strong>offenes und motiviertes Team<\/strong>, das darauf brennt, dich kennenlernen zu d&uuml;rfen.<\/li>\\n<\/ul>\\n<p><strong>Deine Bewerbung<br \/><\/strong>Wenn das alles nach dem perfekten n&auml;chsten Schritt auf deinem Karriereweg klingt, dann m&ouml;chten wir dich kennenlernen.<\/p>\\n<p>So geht&rsquo;s:<\/p>\\n<ol>\\n<li><strong> \\\"Bewerben\\\"-Button klicken<\/strong><\/li>\\n<li><strong>Daten eingeben<\/strong><\/li>\\n<li><strong>Fertig<\/strong><\/li>\\n<\/ol>\\n<p>Wir melden uns in der Regel innerhalb eines Werktages bei dir.<\/p>\\n<p><strong>Du hast noch Fragen? <\/strong>Unser virtueller Assistenten \\\"Dot\\\" steht dir per WhatsApp unter <span data-teams=\\\"true\\\">+3670 7785-276<\/span> oder &uuml;ber den Facebook-Messenger rund um die Uhr zur Verf&uuml;gung.<\/p>\\n<p><strong>Hier arbeitet unser Team<br \/><\/strong>Concentrix Services Hungary Kft.<br \/>P&eacute;cs, R&aacute;k&oacute;czi &uacute;t 60, 7621 Ungarn&nbsp; &nbsp; &nbsp; &nbsp;<\/p>\\n<div>\\n<p><strong>Concentrix&nbsp;setzt sich f&uuml;r Chancengleichheit ein<\/strong>&nbsp;<\/p>\\n<p><em>Vielfalt und Chancengleichheit geh&ouml;ren zu den gelebten Grundwerten bei Concentrix. Deshalb sind Bewerbungen von Menschen mit Behinderung ausdr&uuml;cklich erw&uuml;nscht. Schwerbehinderte und Gleichgestellte werden bei gleicher Eignung bevorzugt eingestellt. Hierzu bieten wir individuelle Unterst&uuml;tzung an, um den f&uuml;r dich passenden Arbeitsplatz zu schaffen.<\/em><\/p>\\n<p><strong>Arbeitserlaubnis<\/strong>&nbsp;<\/p>\\n<p>Gem&auml;&szlig; ungarischem Recht werden f&uuml;r diese Stelle nur Bewerber ber&uuml;cksichtigt, die &uuml;ber eine g&uuml;ltige Arbeitserlaubnis in Ungarn verf&uuml;gen.&nbsp;<\/p>\\n<p><em>*Die Angabe bezieht sich auf ein Bruttomonatseinkommen bei Aus&uuml;bung einer Vollzeitt&auml;tigkeit. Das Monatseinkommen setzt sich zusammen aus einem Basisstundenlohn sowie einer individuellen leistungsorientierten Verg&uuml;tung. Du m&ouml;chtest hierzu weitere Informationen, dann erfahre hierzu mehr in deinem pers&ouml;nlichen Bewerbungsgespr&auml;ch.<\/em><\/p>\\n<\/div>\\n<p>#EMEACNX<br \/>#AGENTCNX<\/p>\",\"ats_external_id\":\"HU-1018\",\"location\":\"P\u00e9cs, Baranya\",\"job_type\":\"part_time\",\"salary\":\"4500\",\"salary_type\":\"hourly\",\"salary_currency\":\"HUF\",\"updated_at\":\"2026-10-13T16:49:35.068+02:00\",\"created_at\":\"2026-07-10T09:19:28.865+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-dach1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMDE4?\",\"apply_url\":\"https:\/\/concentrix-dach1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMDE4\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"permanent\",\"locale\":\"de\",\"remote_type\":\"wfh_flexible\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-dach1\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":\"1\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"32\",\"campaign_id\":\"1641\",\"campaign_title\":\"Maritza Palacio\",\"campaign_type\":\"job_application\",\"job_title\":\"Espa\u00f1ol\",\"street\":\"COL Bogota - Mallplaza - Avenida Calle 19 # 28 - 80\",\"address\":\"COL Bogota - Mallplaza - Avenida Calle 19 # 28 - 80\",\"city\":\"Bogota\",\"state\":\"Bogota\",\"postal_code\":\"\u00a0111411\",\"region\":null,\"country\":\"Colombia\",\"short_description\":\"Job Type: Full \u2013 Time\\nLocation: Bogot\u00e1, Colombia\\n \\n\u00bfQu\u00e9 sacas de esto?\\n\u2022\\tUna organizaci\u00f3n diversa y global llena de personas inteligentes y amigables con quienes intercambiar ideas, aprender y crecer con ellos.\\n\u2022\\tInfinitas oportunidades de crecimiento y plan carrera para tu desarrollo profesional.\\n\u2022\\tUn salario competitivo\\n\u2022\\tBeneficios inclusivos\\n\u2022\\tOportunidad de incentivos mensuales ligados a desempe\u00f1o\\n\u00a1Lo que quieres, nos importa!\\nPiensa en hacer una lista de verificaci\u00f3n con todas las cosas que te har\u00edan sentir bien en el trabajo. \u00bfTu lista de verificaci\u00f3n incluye conocer a un grupo diverso de personas nuevas con ideas afines? \u00bfQu\u00e9 tal ser reconocido y recompensado por hacer grandes cosas? Tal vez, \u00bfimaginaste un lugar donde podr\u00edas tener todas estas cosas y al mismo tiempo marcar una diferencia positiva en el d\u00eda a d\u00eda de las personas? \\nSi es as\u00ed, Concentrix es un gran lugar para ti. \\nTodos los d\u00edas difundimos positividad en la vida de los dem\u00e1s a trav\u00e9s de interacciones compasivas con los clientes y la resoluci\u00f3n genuina de problemas con un toque humano. Hacer lo correcto por parte de las personas est\u00e1 en nuestro ADN porque creemos que el deseo de ser tratados con cuidado y respeto es una parte universal de la experiencia humana. 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Esta filosof\u00eda impulsa todo lo que hacemos y crea el marco de c\u00f3mo tratamos a nuestros clientes y a nuestro personal.<\/p><p><\/p><p>No importa tu experiencia,\u00a0comenzar a establecer\u00a0tu carrera profesional puede parecer un desaf\u00edo, pero a menudo la respuesta es mucho m\u00e1s simple de lo que crees.\u00a0<\/p><p>Buscamos expertos en atenci\u00f3n al cliente.\u00a0<\/p><p>Este puesto es la oportunidad perfecta para alguien que considere que tiene habilidades de\u00a0servicios al cliente.<\/p><p><\/p><p><b><span>\u00bfQu\u00e9 aportar\u00edas a nuestro equipo?<\/span><\/b><\/p><p><span>Tu pasi\u00f3n por hacer el bien a otras personas te ayudar\u00e1 a vincularte con tus clientes y tu equipo. 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Rica\",\"short_description\":\"Technical Products and Services (TPS):\\n \\nWe're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.\\n \\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n \\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n \\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n \\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p><\/p><div><b>JOB SUMMARY<\/b>\u00a0\u2013 We are looking for a highly skilled and experienced Microsoft Customer Engineer specializing in SharePoint infrastructure, administration, and design. In this customer-facing role, you will work directly with enterprise and government clients to deliver advanced technical solutions, migrations, and optimizations for both on-premises and cloud-based SharePoint environments.<\/div><div><\/div><div>You will serve as a trusted advisor, providing technical expertise in architecture, deployment, troubleshooting, and best practices to help customers achieve business success with Microsoft technologies.<\/div><div><b>\u00a0<\/b><\/div><div><b><i>We need someone fluent in both English and Spanish.<\/i><\/b><\/div><div><b>\u00a0<\/b><\/div><div><b>\u00a0<\/b><\/div><div><b>Responsibilities<\/b><\/div><ul><li>Plan, deploy, operate, and optimize on-premises, hybrid, and online SharePoint environments.<\/li><li>Deliver technical workshops, training, and advisory sessions covering SharePoint Server and SharePoint Online.<\/li><li>Analyze and troubleshoot complex SharePoint infrastructure and configuration issues, providing effective resolutions.<\/li><li>Lead customer engagements focused on SharePoint migration, activation, and optimization.<\/li><li>Collaborate with customer development teams, offering guidance on SharePoint development best practices.<\/li><li>Automate and manage environments using PowerShell, CSOM, and related tools.<\/li><li>Ensure system reliability, performance, and security across SharePoint and Microsoft 365 workloads.<\/li><li>Support customers in implementing Microsoft 365 data governance, archiving, and backup strategies.<\/li><li>Stay current on emerging Microsoft technologies and frameworks to guide customers in digital transformation.<\/li><\/ul><div><b>\u00a0<\/b><\/div><div><b>Qualifications<\/b><\/div><ul><li>8&#43; years of experience in customer-facing roles such as systems architecture, administration, operations, software support, or IT consulting.<\/li><li>Proven experience delivering SharePoint technical support and consulting services to enterprise or government clients.<\/li><li>Strong background in SharePoint infrastructure administration, deployment, and migration (on-premises, hybrid, and online).<\/li><li>Proficiency with PowerShell, SharePoint Client Side Object Model (CSOM), and Graph API.<\/li><li>Knowledge of Azure infrastructure (IaaS, PaaS, SaaS), SQL Server configuration, and SharePoint DB maintenance.<\/li><li>Familiarity with Microsoft 365 Archive, Data Security, and Governance solutions for SharePoint and OneDrive.<\/li><li>Bachelor\u2019s or Master\u2019s degree in Information Technology or related field (or equivalent experience).<\/li><li>Prior experience or exposure to Sharepoint Viva<\/li><li>Excellent communication skills (written and verbal) with a strong customer focus.<\/li><\/ul><div><b>\u00a0<\/b><\/div><div><b>Preferred \/ Optional Skills<\/b><\/div><ul><li>Advanced knowledge of SQL Server, Graph API, and Microsoft 365 Backup\/Archive.<\/li><li>Experience with Azure DevOps, GitHub, and CI\/CD lifecycle concepts.<\/li><li>Familiarity with Well-Architected Framework and Cloud Adoption Framework principles.<\/li><li>Experience with SharePoint Framework (SPFx), JavaScript, REST APIs, and custom development (including web parts).<\/li><li>Relevant Microsoft Certifications in SharePoint or related technologies are a plus.<\/li><\/ul><div><b>\u00a0<\/b><\/div><div><b>#WFH<\/b><\/div><div><b>#LI-Remote<\/b><\/div><p>#ConcentrixCatalyst<\/p>\",\"ats_external_id\":\"R1745859\",\"location\":\"CRI, Alajuela\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-12T20:37:51.258+08:00\",\"created_at\":\"2026-07-10T02:04:09.765+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTg4Mg?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/CRI-Work-at-Home\/Sharepoint-Customer-Engineer-Bilingual--English-and-Spanish-_R1745859\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Application\/Product\/Platform 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This is primarily a Quality Assurance role with a training component. You\u2019ll be the backbone of agent performance, ensuring quality standards are met through audits while stepping in to coach and upskill agents when business needs arise.\",\"long_description\":\"<p><span><span><b>Key Responsibilities<\/b><\/span><\/span><\/p><ul><li><p><span><b>Quality Assurance<\/b>: Conduct regular audits of sales calls, chats, and emails to ensure compliance with Weave\u2019s quality standards, scripts, and best practices<\/span><\/p><\/li><li><p><span><b>Feedback &amp; Coaching<\/b>: Deliver clear, constructive feedback to agents based on audit findings to drive performance improvement<\/span><\/p><\/li><li><p><span><b>Training Delivery<\/b>: Design and facilitate training sessions for new and existing agents as needed, including onboarding, refresher courses, and skill-specific workshops<\/span><\/p><\/li><li><p><span><b>Performance Reporting<\/b>: Track, document, and report QA trends, training outcomes, and areas of opportunity to leadership<\/span><\/p><\/li><li><p><span><b>Process Improvement<\/b>: Identify gaps in agent performance or processes and recommend actionable solutions to improve customer experience and sales effectiveness<\/span><\/p><\/li><\/ul><p><\/p><p><span><span><b>What We\u2019re Looking For<\/b><\/span><\/span><\/p><ul><li><p><span>Proven experience in <b>quality assurance, call monitoring, or auditing<\/b> within a sales or customer service environment<\/span><\/p><\/li><li><p><span>Demonstrated <b>training or coaching experience<\/b> \u2014 able to teach, mentor, and motivate adult learners<\/span><\/p><\/li><li><p><span>Strong analytical skills with high attention to detail<\/span><\/p><\/li><li><p><span>Excellent written and verbal communication skills<\/span><\/p><\/li><li><p><span>Ability to deliver feedback professionally and help others grow<\/span><\/p><\/li><\/ul><p><\/p><p><span><span><b>Role Expectations<\/b><\/span><\/span><\/p><ul><li><p><span>This is <b>not a client-facing role<\/b> \u2014 you\u2019ll work internally with agents and leadership<\/span><\/p><\/li><li><p><span>Primary focus is <b>QA audits<\/b>; training duties are assigned based on team needs and engagement levels<\/span><\/p><\/li><li><p><span>Ideal candidates have experience in <b>both QA and training<\/b>, but strong QA candidates with a passion for coaching will also be considered<\/span><\/p><\/li><\/ul><p><\/p><p><b>Work Location: Makati, Ayala North Exchange<\/b><\/p><p><b>Work Setup: Hybrid<\/b><\/p>\",\"ats_external_id\":\"R1745662\",\"location\":\"Makati City, National Capital Region\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-12T20:37:45.941+08:00\",\"created_at\":\"2026-07-09T20:07:25.572+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTg1Nw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Makati-City---Ayala-North-Exchange\/Specialist--Sales-Trainer--QA-Trainer-Hybrid-_R1745662\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"B2B Sales\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"b67da9176e3d1063315edce36dd07e4b\",\"descriptor\":\"Concentrix CVG Philippines, Inc.\",\"reference_id\":\"YPH08\",\"organization_reference_id\":\"YPH08\"},\"language\":[],\"location\":{\"city\":\"Makati City\",\"state\":\"National Capital Region\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"1223\",\"primary_location\":{\"id\":\"PH-MAK-BARAN-Y1\",\"wid\":\"121cc35b03a901ef93e7df4c1408f366\",\"descriptor\":\"PHL Makati City - 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Gandhinagar\",\"street\":\"IND Gandhinagar - SI M1060 Unit B 1st Floor Shilp Incubation Centre\",\"address\":\"IND Gandhinagar - SI M1060 Unit B 1st Floor Shilp Incubation Centre\",\"city\":\"Gandhinagar\",\"state\":\"Gujar\u0101t\",\"postal_code\":\"382050\",\"region\":null,\"country\":\"India\",\"short_description\":\"We are setting up a Global Treasury Centre in GIFT City and are seeking a high-caliber professional to anchor tax, accounting, and regulatory compliance for the entity. This role will be critical in managing investment holding structures, treasury operations, and end-to-end compliance in an IFSC environment.\",\"long_description\":\"<p>We&#39;re Concentrix. The global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.<\/p><p><span>Our game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as &#34;World&#39;s Best Workplaces,&#34; \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.<\/span><\/p><p><\/p><p><b>What you will do in this role<\/b><\/p><p>In everything we do, we believe in doing right by and for people \u2013 our clients, their customers, our people, our community, and our planet.<\/p><ul><li>Manage end-to-end direct and indirect tax compliance, including return filings and tax provisioning<\/li><li>Ensure compliance with IFSC\/IFSCA regulations, FEMA, and other applicable laws and act as Compliance Officer for the entity<\/li><li>Support treasury operations including fund flows, investments, and intercompany transactions<\/li><li>Oversee forex transactions and ensure regulatory compliance under FEMA\/IFSC framework<\/li><li>Manage withholding tax (TDS\/WHT) obligations and related reporting<\/li><li>Drive transfer pricing compliance, documentation, benchmarking, and reporting in coordination with global teams<\/li><li>Oversee accounting, financial reporting, and reconciliation of transactions<\/li><li>Build and maintain strong internal controls and ensure audit readiness<\/li><li>Liaise with auditors, consultants, and internal stakeholders<\/li><\/ul><p><\/p><p><b>Your qualifications <\/b><\/p><p>We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.<\/p><p><\/p><p>Concentrix is a great match if you:<\/p><ul><li>Qualified CA \/ CS \/ LLB (preferred) with 5\u20137 years of relevant experience<\/li><li>Strong experience in tax, treasury, and regulatory compliance<\/li><li>Exposure to cross-border transactions, forex regulations, and transfer pricing<\/li><li>Prior experience in financial services \/ treasury \/ IFSC environment is a plus<\/li><li>High ownership mindset and ability to operate in a new entity setup<\/li><\/ul><p><\/p><p>Why This Role<\/p><ul><li>Opportunity to be part of setting up a treasury hub in GIFT City<\/li><li>High visibility role with global exposure across treasury and tax functions<\/li><li>Direct impact on strategic financial and tax structuring<\/li><\/ul><p><\/p><p><b>What\u2019s in it for you<\/b><\/p><p>We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW.<\/p><p><\/p><p><b>Power the best version of you!<\/b><\/p><p>At Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.<\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d<\/p><p><\/p><p><b>Concentrix is an equal opportunity employer <\/b><\/p><p><i>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/i><\/p><ul><\/ul>\",\"ats_external_id\":\"R1477792\",\"location\":\"Gandhinagar, 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If you share our values of recognition, integrity, collaboration, and excellence, join a team where your impact is visible and your growth is encouraged.<\/p>\\n<p><em>Please note that non-European Union citizens must hold a valid Greek work permit to be eligible.<\/em><\/p>\\n<p>Concentrix Greece is an Equal Opportunity Employer.<\/p>\\n<p>We celebrate diversity and foster an inclusive workplace where everyone has equal access to professional opportunities, regardless of gender, age, religion, ethnic origin, or any other characteristic protected by applicable legislation.<\/p>\",\"ats_external_id\":\"GR-739\",\"location\":\"Athens\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-19T13:17:16.947+03:00\",\"created_at\":\"2026-07-09T15:34:49.662+03:00\",\"latitude\":\"37.9838096\",\"longitude\":\"23.7275388\",\"landing_page_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83Mzk?\",\"apply_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83Mzk\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-greece\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"1\",\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":\"1\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"1649\",\"campaign_id\":\"1015\",\"campaign_title\":\"GTM \/ DE \/ HAL \/ Quereinsteiger_new\",\"campaign_type\":\"job_application\",\"job_title\":\"Quereinsteiger (m\/w\/d) im Kundenservice\",\"street\":\"Grenzstra\u00dfe 21\",\"address\":\"Grenzstra\u00dfe 21\",\"city\":\"Halle (Saale)\",\"state\":\"Sachsen-Anhalt\",\"postal_code\":\"06112\",\"region\":\"Sachsen-Anhalt\",\"country\":\"Germany\",\"short_description\":\"Bewirb dich jetzt in Halle (Saale)!\",\"long_description\":\"<h3><strong>Powering what's next.<\/strong><\/h3>\\n<p><strong><img src=\\\"https:\/\/i.imgur.com\/kHDOAbz.png\\\" alt=\\\"\\\" width=\\\"300\\\" height=\\\"160\\\" \/><\/strong><\/p>\\n<p><strong>Reden kannst du? Das trifft sich gut!<\/strong><\/p>\\n<p>Den Rest bringen wir dir bei. Starte jetzt als <strong>Kundenberater (m\/w\/d)<\/strong> - auch ohne Erfahrung.<br \/><br \/><\/p>\\n<p><strong>Das Wichtigste zuerst<\/strong><\/p>\\n<ul>\\n<li>Basis: 13,90 &euro; brutto\/Stunde<\/li>\\n<li>Start: ab sofort<\/li>\\n<li>Vollzeit oder Teilzeit &ndash; ab 30 Std.\/Woche<\/li>\\n<li>Inbound oder Outbound<\/li>\\n<li>unterschiedliche Arbeitszeitmodelle<\/li>\\n<li>Unterst&uuml;tzung durch moderne KI-Tools<\/li>\\n<li><strong> <\/strong>Unbefristeter Arbeitsvertrag&nbsp;<br \/><br \/><\/li>\\n<\/ul>\\n<p><strong>Das erwartet dich<br \/><\/strong>Du bist der erste Ansprechpartner bei unterschiedlichen Kundenanfragen,&nbsp; ob telefonisch, per E-Mail oder Chat.<br \/>Immer mit dabei: Unsere KI-Tools, die dir Routineaufgaben abnehmen und dir Zeit verschaffen, denn <strong>KI ist bei uns kein Ersatz &ndash; sondern dein Teamkollege.<br \/><br \/><\/strong><strong>Dein Alltag<\/strong><\/p>\\n<ul>\\n<li><strong>Anfragen und Kundenw&uuml;nsche von Privat- oder Gesch&auml;ftskunden bearbeitest du mit dem Ziel, ein optimales Kundenerlebnis<\/strong>\u202fzu gew&auml;hrleisten<\/li>\\n<li>Sobald das Anliegen der Kunden gel&ouml;st&nbsp;ist, dokumentierst du die Kommunikation\u202f<strong>in der Kundendatenbank<\/strong><\/li>\\n<li><strong>Bei deiner Arbeit nutzt du moderne Tools<\/strong>, die dich smarter und besser machen<\/li>\\n<\/ul>\\n<p>Mal ganz leicht. Mal herausfordernd. Aber immer in Bewegung.<\/p>\\n<p><strong>Das sagen unsere Game-Changer<br \/><\/strong><img src=\\\"https:\/\/i.imgur.com\/kSqiodM.png\\\" alt=\\\"\\\" width=\\\"114\\\" height=\\\"19\\\" \/> &bdquo;Auf Feedback wird sehr viel Wert gelegt. Der TL setzt sich f&uuml;r seine Leute ein.&ldquo;<br \/><br \/>Bei uns bist du nicht einfach &bdquo;eine Stimme&ldquo;. Du bist Teil eines Teams, das sich gegenseitig unterst&uuml;tzt.<\/p>\\n<p><strong><br \/>Das bringst du mit<br \/><\/strong>Du brauchst keinen perfekten Lebenslauf.<br \/>Was z&auml;hlt:<\/p>\\n<ul>\\n<li>Du besitzt <strong>sehr gute Deutschkenntnisse<\/strong>&nbsp;in Wort und Schrift<\/li>\\n<li>Deine <strong>Kommunikation ist wertsch&auml;tzend<\/strong> und auf Augenh&ouml;he<\/li>\\n<li>Themen wie <strong>Vertragskundenservice, <\/strong><strong>Telekommunikation, Gesch&auml;ftskundenbetreuung oder Bankwesen<\/strong> wecken dein Interesse<\/li>\\n<li>Du bist <strong>sicher im Umgang mit einem PC<\/strong><\/li>\\n<li><strong>Neue Tools und Technologien<\/strong> sind genau dein Ding<\/li>\\n<li>Du hast Lust mit unserem Team am&nbsp;Standort in Halle&nbsp;zu arbeiten<\/li>\\n<\/ul>\\n<p>Erfahrung im Kundenservice? Super. Aber kein Muss.<\/p>\\n<p><strong>Benefits<br \/><\/strong>Ein Job sollte deinen einzigartigen Lebensstil unterst&uuml;tzen &ndash; und dich weiterbringen.<br \/>Deshalb bekommst du bei uns:<\/p>\\n<ul>\\n<li>Einen&nbsp;<strong>unbefristeten Arbeitsvertrag<\/strong><\/li>\\n<li>Eine Anstellung in&nbsp;<strong>Voll- oder Teilzeit<\/strong>&nbsp;&ndash; wie es f&uuml;r dich am besten passt<\/li>\\n<li><strong>Bis zu 27 Urlaubstage<\/strong>,&nbsp;f&uuml;r kleine als auch gro&szlig;e Auszeiten<\/li>\\n<li>Ein\u202f<strong>hybrides Arbeitsmodell<\/strong>: Nach der Einarbeitung kannst du&nbsp;<strong>an\u202fbis zu&nbsp;4\u202fTagen pro Woche mobil von zu Hause&nbsp;aus<\/strong>&nbsp;arbeiten.\u202f&nbsp;<\/li>\\n<li>Eine <strong>intensive Einarbeitung<\/strong> von unseren Trainern - sie bringen dir alles bei<\/li>\\n<li>Regelm&auml;&szlig;ige&nbsp;Coachings, Fresh-Ups und <strong>Aufbautrainings &ndash; unterst&uuml;tzt durch smarte Technologien<\/strong><\/li>\\n<li><strong>Weiterbildungs- und Karrierem&ouml;glichkeiten<\/strong>&nbsp;und das sogar weltweit<\/li>\\n<li><strong>Kostenlosen Zugang zu LinkedIn Learning<\/strong> &ndash; f&uuml;r dein Wachstum<\/li>\\n<li>Eine finanzielle Absicherung durch eine&nbsp;<strong>betriebliche Altersvorsorge<\/strong><\/li>\\n<li>Eine&nbsp;attraktive Pr&auml;mie von 600&euro;&nbsp;f&uuml;r jeden neuen Mitarbeiter, den du erfolgreich wirbst<\/li>\\n<li>Veranstaltungen wie&nbsp;<strong>Standortfeiern, Spieleabende und Grillevents<\/strong><\/li>\\n<li>Eine Vielzahl an&nbsp;Online-Shopping-Rabatten<\/li>\\n<li>Eine von uns&nbsp;<strong>gef&ouml;rderte Mitgliedschaft bei Wellhub<\/strong> und&nbsp;in ausgew&auml;hlten Fitnessstudios<\/li>\\n<\/ul>\\n<p>Kurz gesagt: Einen Job, der dich wachsen l&auml;sst.<\/p>\\n<p><strong><br \/>Deine Bewerbung<br \/><\/strong>Wenn das alles nach dem perfekten n&auml;chsten Schritt auf deinem Karriereweg klingt, dann m&ouml;chten wir dich kennenlernen.<\/p>\\n<p>So geht&rsquo;s:<\/p>\\n<ol>\\n<li><strong>\\\"Bewerben\\\"-Button klicken<\/strong><\/li>\\n<li><strong>Daten eingeben<\/strong><\/li>\\n<li><strong>Fertig<\/strong><\/li>\\n<\/ol>\\n<p>Wir melden uns in der Regel innerhalb von 4 Werktagen bei dir.<strong>&nbsp;<\/strong><\/p>\\n<p><strong>Du hast noch Fragen? <\/strong>Stelle sie unserem virtuellen Assistenten \\\"Dot\\\" &ndash; er steht dir per WhatsApp unter 01525 7294145 oder &uuml;ber den Facebook-Messenger rund um die Uhr zur Verf&uuml;gung und hilft dir gerne weiter.<\/p>\\n<p><strong>Hier arbeitet unser Team <br \/><\/strong>Concentrix Management Holding B.V &amp; Co. KG<br \/>Grenzstra&szlig;e 21, 06112 Halle (Saale)<\/p>\\n<p><strong>Concentrix setzt sich f&uuml;r Chancengleichheit ein<br \/><\/strong><em>Wir sind stolz darauf, als ein Team und ein Unternehmen weltweit vereint zu sein. Wir verpflichten uns, allen Bewerbenden gleiche Einstellungschancen einzur&auml;umen und ein Arbeitsumfeld zu schaffen, das frei von Diskriminierung und Bel&auml;stigung ist. Alle unsere Einstellungspraktiken basieren auf den gesch&auml;ftlichen Erfordernissen, den Stellenanforderungen und den beruflichen Qualifikationen, ohne R&uuml;cksicht auf Herkunft, Alter, Geschlechtsidentit&auml;t, sexuelle Orientierung, Religion, Familienstand oder Elternstatus, nationale Herkunft, Behinderung oder eine andere durch die geltenden nationalen Gesetze gesch&uuml;tzte Klassifizierung.<\/em><br \/><em>Vielfalt und Chancengleichheit geh&ouml;ren zu den gelebten Grundwerten bei Concentrix. Deshalb sind Bewerbungen von Menschen mit Behinderung ausdr&uuml;cklich erw&uuml;nscht. Schwerbehinderte und Gleichgestellte werden bei gleicher Eignung bevorzugt eingestellt. Hierzu bieten wir individuelle Unterst&uuml;tzung an, um den f&uuml;r dich passenden Arbeitsplatz zu schaffen. 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The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. \\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures\",\"long_description\":\"<p><\/p><p><b>JOB SUMMARY<\/b> \u2013 We are looking for a highly skilled and experienced Microsoft Customer Engineer specializing in SharePoint infrastructure, administration, and design. 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Specialists in improving customer experience and optimizing business processes, we help businesses transform and achieve excellence in an inclusive, collaborative, and innovative environment.<\/p><p><\/p><p>For our site based in Dakar, we are recruiting a supervisor to support our customer service advisors responsible for the client relationship and satisfaction.<\/p><p>Your Mission as a Supervisor:<\/p><p>Resource and Production Management:<\/p><p>\u00b7 Ensure the availability of employees by anticipating absences and monitoring lateness.<\/p><p>\u00b7 Guarantee the proper functioning of production tools and promptly report any malfunctions.<\/p><p>Performance Monitoring and Analysis:<\/p><p>\u00b7 Analyze team performance indicators (daily, weekly, and monthly): productivity, quality, quizzes, checks, etc.<\/p><p>\u00b7 Prepare and participate in the monthly performance review (LIFT), identifying collective and individual improvement points.<\/p><p>Implementation and Monitoring of Improvement Actions:<\/p><p>\u00b7 Define a monthly coaching strategy, prioritizing actions to be taken (hours, objectives, support).<\/p><p>\u00b7 Implement this strategy in collaboration with coaching advisors.<\/p><p>\u00b7 Evaluate the impact of action plans, coaching methods, and training on operational results.<\/p><p>Support and Skill Development:<\/p><p>\u00b7 Keep your professional expertise updated through continuous training and participating in operational activities (calls, listens).<\/p><p>Quality and Continuous Improvement:<\/p><p>\u00b7 Ensure compliance with current quality standards (ISO, NF345, LRS).<\/p><p>\u00b7 Identify and propose areas for improvement to optimize production.<\/p><p>Incident Management and Reporting:<\/p><p>\u00b7 Alert relevant teams in case of a production incident while ensuring responsive follow-up.<\/p><p><\/p><p>What we offer you<\/p><p>At Concentrix, we value your talents and reward your commitment. 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Somos el l\u00edder mundial en tecnolog\u00eda y servicios que impulsa a las marcas del futuro. Ayudamos a marcas conocidas -las que utilizas d\u00eda a d\u00eda- a mejorar sus negocios con tecnolog\u00eda y soluciones integradas, en m\u00e1s de 70 pa\u00edses.<\/p><p>\u00a0\u00a0<\/p><p>Si buscas crecer, como <b>Asesor de Servicio al Cliente <\/b>en Barcelona o Malaga (presencial), formar\u00e1s parte de nuestro equipo innovador, quienes impulsan las marcas del futuro en e-commerce.\u00a0<\/p><p><\/p><p><b>Crecimiento profesional y desarrollo personal\u00a0\u00a0<\/b><\/p><p>Esta es una gran oportunidad para experimentar el poder del futuro y desarrollar \u00abamigos para toda la vida\u00bb al mismo tiempo. 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Das trifft sich gut!<br \/><\/strong>Den Rest bringen wir dir bei. Starte jetzt als <strong>Kundenberater (m\/w\/d)<\/strong> - auch ohne Erfahrung.<\/p>\\n<p><strong>Das Wichtigste zuerst<\/strong><\/p>\\n<ul>\\n<li>Basis: 13,90 &euro; brutto\/Stunde<\/li>\\n<li>Start: ab sofort<\/li>\\n<li>Vollzeit oder Teilzeit &ndash; ab 20 Std.\/Woche<\/li>\\n<li>Unterschiedliche Arbeitszeitmodelle und verschiedene Servicezeiten<\/li>\\n<li>Inbound oder Outbound<\/li>\\n<li>Quereinsteiger willkommen!<\/li>\\n<li>Unterst&uuml;tzung durch moderne KI-Tools<\/li>\\n<li><strong> <\/strong>Unbefristeter Arbeitsvertrag&nbsp;<\/li>\\n<\/ul>\\n<p data-pm-slice=\\\"1 1 []\\\"><strong>Das erwartet dich<br \/><\/strong>Du bist der erste Ansprechpartner bei unterschiedlichen Kundenanfragen, ob telefonisch, per E-Mail oder Chat.<br \/>Immer mit dabei: Unsere KI-Tools, die dir Routineaufgaben abnehmen und dir Zeit verschaffen, denn <strong>KI ist bei uns kein Ersatz &ndash; sondern dein Teamkollege.<\/strong><\/p>\\n<p><strong><br \/>Dein Alltag<\/strong><\/p>\\n<ul>\\n<li><strong>Bearbeite Kundenanfragen und -w&uuml;nsche<\/strong>&nbsp;<\/li>\\n<li>Dokumentiere die Kommunikation in der <strong>Kundendatenbank<\/strong><\/li>\\n<li><strong>Finde L&ouml;sungen<\/strong> &ndash; auch wenn&rsquo;s mal knifflig wird<\/li>\\n<li><strong>Nutze moderne Tools<\/strong>, die dich smarter und besser machen<\/li>\\n<\/ul>\\n<p>Mal ganz leicht. Mal herausfordernd. Aber immer in Bewegung.<\/p>\\n<p><strong>Das sagen unsere Game-Changer<\/strong><br \/><img src=\\\"https:\/\/i.imgur.com\/kSqiodM.png\\\" alt=\\\"\\\" width=\\\"114\\\" height=\\\"19\\\" \/> &bdquo;Aus Kollegen werden Freunde! Der Teamzusammenhalt ist un&uuml;bertroffen.&ldquo;<\/p>\\n<p>Bei uns bist du nicht einfach &bdquo;eine Stimme&ldquo;. Du bist Teil eines Teams, das sich gegenseitig unterst&uuml;tzt.<\/p>\\n<p><strong>Das bringst du mit<br \/><\/strong>Du brauchst keinen perfekten Lebenslauf.<br \/>Was z&auml;hlt:<\/p>\\n<ul>\\n<li>Du besitzt <strong>sehr gute Deutschkenntnisse<\/strong> in Wort und Schrift.<\/li>\\n<li>Deine <strong>Kommunikation ist wertsch&auml;tzend<\/strong> und auf Augenh&ouml;he.<\/li>\\n<li>Du bist <strong>sicher im Umgang mit einem PC.<\/strong><\/li>\\n<li><strong>Neue Tools und Technologien<\/strong> sind genau dein Ding.<\/li>\\n<li>Du hast Lust <strong>mit unserem Team am Standort in Duisburg zu arbeiten<\/strong>.<\/li>\\n<\/ul>\\n<p>Erfahrung im Kundenservice? Super. Aber kein Muss.<\/p>\\n<p><strong>Benefits<br \/><\/strong>Ein Job sollte deinen einzigartigen Lebensstil unterst&uuml;tzen &ndash; und dich weiterbringen.<br \/>Deshalb bekommst du bei uns:<\/p>\\n<ul>\\n<li>Einen <strong>unbefristeten Arbeitsvertrag.<\/strong><\/li>\\n<li>Eine Anstellung in\u202f<strong>Vollzeit oder Teilzeit <\/strong>&ndash; wie es f&uuml;r dich am besten passt.<\/li>\\n<li><strong>Bis zu 27 Urlaubstage<\/strong>, f&uuml;r kleine als auch gro&szlig;e Auszeiten.<\/li>\\n<li>Du startest mit einem <strong>intensivem Vollzeittraining<\/strong>, das von unseren Trainern durchgef&uuml;hrt wird.<\/li>\\n<li>Eine<strong> intensive Einarbeitung<\/strong> mit Mentoren &ndash; sie bringen dir alles bei.<\/li>\\n<li>Regelm&auml;&szlig;ige Coachings, Fresh-Ups und <strong>Aufbautrainings &ndash; unterst&uuml;tzt durch smarte Technologien.<\/strong><\/li>\\n<li><strong>Weiterbildungs- und Karrierem&ouml;glichkeiten<\/strong> und das sogar weltweit.<\/li>\\n<li><strong>Kostenlosen Zugang zu LinkedIn Learning<\/strong> &ndash; f&uuml;r dein Wachstum.<\/li>\\n<li>Eine finanzielle Absicherung durch eine <strong>betriebliche Altersvorsorge<\/strong>.<\/li>\\n<li>Eine attraktive Pr&auml;mie von <strong>600&euro; f&uuml;r jeden neuen Mitarbeiter, den du erfolgreich wirbst<\/strong>.<\/li>\\n<li>Veranstaltungen wie <strong>Standortfeiern, Spieleabende und Grillevents<\/strong>.<\/li>\\n<li>Eine Vielzahl an Online-Shopping-Rabatten.<\/li>\\n<li>Eine von uns <strong>gef&ouml;rderte Mitgliedschaft bei Wellhub<\/strong> und in ausgew&auml;hlten Fitnessstudios.<\/li>\\n<\/ul>\\n<p><strong>Deine Bewerbung<br \/><\/strong>Wenn das alles nach dem perfekten n&auml;chsten Schritt auf deinem Karriereweg klingt, dann m&ouml;chten wir dich kennenlernen.<\/p>\\n<p>So geht&rsquo;s:<\/p>\\n<ol>\\n<li><strong>\\\"Bewerben\\\"-Button klicken<\/strong><\/li>\\n<li><strong>Daten eingeben<\/strong><\/li>\\n<li><strong>Fertig<\/strong><\/li>\\n<\/ol>\\n<p>Wir melden uns in der Regel innerhalb von 4 Werktagen bei dir.<strong>&nbsp;<\/strong><\/p>\\n<p><strong>Du hast noch Fragen? <\/strong>Unser virtueller Assistenten \\\"Dot\\\" steht dir per WhatsApp unter 01525 7294145 oder &uuml;ber den Facebook-Messenger rund um die Uhr zur Verf&uuml;gung.<\/p>\\n<p><strong>Hier arbeitet unser Team<br \/><\/strong>Concentrix Management Holding B.V &amp; Co. KG<br \/>Neudorfer Str. 43, 47057 Duisburg &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;<\/p>\\n<div>\\n<p><strong>Concentrix&nbsp;setzt sich f&uuml;r Chancengleichheit ein<\/strong>&nbsp;<\/p>\\n<p><em>Wir sind stolz darauf, als ein Team und ein Unternehmen weltweit vereint zu sein. Wir verpflichten uns, allen Bewerbenden gleiche Einstellungschancen einzur&auml;umen und ein Arbeitsumfeld zu schaffen, das frei von Diskriminierung und Bel&auml;stigung ist. Alle unsere Einstellungspraktiken basieren auf den gesch&auml;ftlichen Erfordernissen, den Stellenanforderungen und den beruflichen Qualifikationen, ohne R&uuml;cksicht auf Herkunft, Alter, Geschlechtsidentit&auml;t, sexuelle Orientierung, Religion, Familienstand oder Elternstatus, nationale Herkunft, Behinderung oder eine andere durch die geltenden nationalen Gesetze gesch&uuml;tzte Klassifizierung.<\/em>&nbsp;<br \/><em>Vielfalt und Chancengleichheit geh&ouml;ren zu den gelebten Grundwerten bei Concentrix. Deshalb sind Bewerbungen von Menschen mit Behinderung ausdr&uuml;cklich erw&uuml;nscht. Schwerbehinderte und Gleichgestellte werden bei gleicher Eignung bevorzugt eingestellt. Hierzu bieten wir individuelle Unterst&uuml;tzung an, um den f&uuml;r dich passenden Arbeitsplatz zu schaffen.<\/em>&nbsp;<\/p>\\n<p><strong>Arbeitserlaubnis<\/strong>&nbsp;<\/p>\\n<p>Gem&auml;&szlig; deutschem Recht werden f&uuml;r diese Stelle nur Bewerber ber&uuml;cksichtigt, die &uuml;ber eine g&uuml;ltige Arbeitserlaubnis in Deutschland verf&uuml;gen.&nbsp;<\/p>\\n<p data-pm-slice=\\\"1 1 []\\\">*<em>Der Bruttostundenlohn setzt sich zusammen aus einem Basisstundenlohn sowie einer individuellen leistungsorientierten Verg&uuml;tung oder einer individuell erwirtschafteten Provision. Du m&ouml;chtest hierzu weitere Informationen, dann erfahre hierzu mehr in deinem pers&ouml;nlichen Bewerbungsgespr&auml;ch.<\/em>&nbsp;<\/p>\\n<\/div>\\n<p>#EMEACNX<br \/>#AGENTCNX<\/p>\",\"ats_external_id\":\"DE-1013\",\"location\":\"Duisburg, Nordrhein-Westfalen\",\"job_type\":\"part_time\",\"salary\":\"13.90\",\"salary_type\":\"hourly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-10-18T01:59:17.458+02:00\",\"created_at\":\"2026-07-08T12:23:25.530+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-dach1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMDEz?\",\"apply_url\":\"https:\/\/concentrix-dach1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMDEz\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":\"telecommunications\",\"contract_type\":\"permanent\",\"locale\":\"de\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-dach1\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":\"1\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"1651\",\"campaign_id\":\"1012\",\"campaign_title\":\"GTM \/ DE \/ DUI \/ Freenet_new\",\"campaign_type\":\"job_application\",\"job_title\":\"Bis zu 17\u20ac brutto\/Stunde* - Call Center Agent (m\/w\/d) Kundenbindung f\u00fcr Freenet\",\"street\":\"Neudorfer Str. 43\",\"address\":\"Neudorfer Str. 43\",\"city\":\"Duisburg\",\"state\":\"Nordrhein-Westfalen\",\"postal_code\":\"47057\",\"region\":\"Nordrhein-Westfalen\",\"country\":\"Germany\",\"short_description\":\"Bewirb dich jetzt in Duisburg!\",\"long_description\":\"<h3><strong>Powering what's next.<\/strong><\/h3>\\n<p><strong><img src=\\\"https:\/\/i.imgur.com\/kHDOAbz.png\\\" alt=\\\"\\\" width=\\\"300\\\" height=\\\"160\\\" \/><\/strong><\/p>\\n<p><strong>Reden kannst du? Das trifft sich gut!<br \/><\/strong>Den Rest bringen wir dir bei. Starte jetzt als <strong>Call Center Agent<\/strong> <strong>(m\/w\/d) <\/strong>in der <strong>Kundenbindung <\/strong>f&uuml;r <strong>Freenet<\/strong> &ndash; auch ohne Erfahrung.<\/p>\\n<p><strong>Das Wichtigste zuerst<\/strong><\/p>\\n<ul>\\n<li>Basis: 13,90 &euro; brutto\/Stunde<\/li>\\n<li>Leistungsorientierte Verg&uuml;tung und\/oder Provision: bis zu 4,00 &euro; brutto\/Stunde und mehr<\/li>\\n<li>Start: ab sofort<\/li>\\n<li>Arbeitsort: Duisburg<\/li>\\n<li>Vollzeit oder Teilzeit &ndash; ab 20 Std.\/Woche<\/li>\\n<li>Servicezeiten: Montag - Freitag von 09:00 - 19:45 Uhr, Samstag von 10:00 - 16:00 Uhr<\/li>\\n<li>Outbound<\/li>\\n<li>Quereinsteiger willkommen!<\/li>\\n<li>Unterst&uuml;tzung durch moderne KI-Tools<\/li>\\n<li><strong> <\/strong>Unbefristeter Arbeitsvertrag&nbsp;<\/li>\\n<\/ul>\\n<p data-pm-slice=\\\"1 1 []\\\"><strong>Das erwartet dich<br \/><\/strong>Du bist der erste Ansprechpartner bei unterschiedlichen Kundenanfragen, ob telefonisch, per E-Mail oder Chat.<br \/>Immer mit dabei: Unsere KI-Tools, die dir Routineaufgaben abnehmen und dir Zeit verschaffen, denn <strong>KI ist bei uns kein Ersatz &ndash; sondern dein Teamkollege.<\/strong><\/p>\\n<p><strong><br \/>Dein Alltag<\/strong><\/p>\\n<ul>\\n<li><strong>Bearbeite Kundenanfragen und -w&uuml;nsche<\/strong>&nbsp;<\/li>\\n<li><strong>F&uuml;hre Individuelle Produktberatungen<\/strong> durch, die die Kundenbed&uuml;rfnisse erf&uuml;llen.<\/li>\\n<li>Vermeide proaktiv <strong>K&uuml;ndigungen<\/strong>, indem du fr&uuml;hzeitig auf die <strong>Bed&uuml;rfnisse unserer Kunden<\/strong> eingehst.<\/li>\\n<li><strong>Finde L&ouml;sungen<\/strong> &ndash; auch wenn&rsquo;s mal knifflig wird<\/li>\\n<li><strong>Nutze moderne Tools<\/strong>, die dich smarter und besser machen<\/li>\\n<\/ul>\\n<p>Mal ganz leicht. Mal herausfordernd. Aber immer in Bewegung.<\/p>\\n<p><strong>Das sagen unsere Game-Changer<\/strong><br \/><img src=\\\"https:\/\/i.imgur.com\/kSqiodM.png\\\" alt=\\\"\\\" width=\\\"114\\\" height=\\\"19\\\" \/> &bdquo;Aus Kollegen werden Freunde! Der Teamzusammenhalt ist un&uuml;bertroffen.&ldquo;<\/p>\\n<p>Bei uns bist du nicht einfach &bdquo;eine Stimme&ldquo;. Du bist Teil eines Teams, das sich gegenseitig unterst&uuml;tzt.<\/p>\\n<p><strong>Das bringst du mit<br \/><\/strong>Du brauchst keinen perfekten Lebenslauf.<br \/>Was z&auml;hlt:<\/p>\\n<ul>\\n<li>Du besitzt <strong>sehr gute Deutschkenntnisse<\/strong> in Wort und Schrift.<\/li>\\n<li>Deine <strong>Kommunikation ist wertsch&auml;tzend<\/strong> und auf Augenh&ouml;he.<\/li>\\n<li><strong>Du hast Spa&szlig; am Vertrieb <\/strong>und bist &uuml;berzeugend.<\/li>\\n<li>Du bist <strong>sicher im Umgang mit einem PC.<\/strong><\/li>\\n<li><strong>Neue Tools und Technologien<\/strong> sind genau dein Ding.<\/li>\\n<li>Die\u202f<strong>Anforderungen an einen On-Site-Arbeitsplatz <\/strong>kannst du erf&uuml;llen.<\/li>\\n<li>Du hast Lust <strong>mit unserem Team am Standort in Duisburg zu arbeiten<\/strong>.<\/li>\\n<\/ul>\\n<p>Erfahrung im Kundenservice? Super. Aber kein Muss.<\/p>\\n<p><strong>Benefits<br \/><\/strong>Ein Job sollte deinen einzigartigen Lebensstil unterst&uuml;tzen &ndash; und dich weiterbringen.<br \/>Deshalb bekommst du bei uns:<\/p>\\n<ul>\\n<li>Einen <strong>unbefristeten Arbeitsvertrag.<\/strong><\/li>\\n<li>Eine Anstellung in\u202f<strong>Vollzeit oder Teilzeit <\/strong>&ndash; wie es f&uuml;r dich am besten passt.<\/li>\\n<li><strong>Bis zu 27 Urlaubstage<\/strong>, f&uuml;r kleine als auch gro&szlig;e Auszeiten.<\/li>\\n<li>Eine<strong> intensive Einarbeitung<\/strong> mit Mentoren &ndash; sie bringen dir alles bei.<\/li>\\n<li>Regelm&auml;&szlig;ige Coachings, Fresh-Ups und <strong>Aufbautrainings &ndash; unterst&uuml;tzt durch smarte Technologien.<\/strong><\/li>\\n<li><strong>Weiterbildungs- und Karrierem&ouml;glichkeiten<\/strong> und das sogar weltweit.<\/li>\\n<li><strong>Kostenlosen Zugang zu LinkedIn Learning<\/strong> &ndash; f&uuml;r dein Wachstum.<\/li>\\n<li>Eine finanzielle Absicherung durch eine <strong>betriebliche Altersvorsorge<\/strong>.<\/li>\\n<li>Eine attraktive Pr&auml;mie von <strong>600&euro; f&uuml;r jeden neuen Mitarbeiter, den du erfolgreich wirbst<\/strong>.<\/li>\\n<li>Veranstaltungen wie <strong>Standortfeiern, Spieleabende und Grillevents<\/strong>.<\/li>\\n<li>Eine Vielzahl an Online-Shopping-Rabatten.<\/li>\\n<li>Eine von uns <strong>gef&ouml;rderte Mitgliedschaft bei Wellhub<\/strong> und in ausgew&auml;hlten Fitnessstudios.<\/li>\\n<\/ul>\\n<p><strong>Deine Bewerbung<br \/><\/strong>Wenn das alles nach dem perfekten n&auml;chsten Schritt auf deinem Karriereweg klingt, dann m&ouml;chten wir dich kennenlernen.<\/p>\\n<p>So geht&rsquo;s:<\/p>\\n<ol>\\n<li><strong>\\\"Bewerben\\\"-Button klicken<\/strong><\/li>\\n<li><strong>Daten eingeben<\/strong><\/li>\\n<li><strong>Fertig<\/strong><\/li>\\n<\/ol>\\n<p>Wir melden uns in der Regel innerhalb von 4 Werktagen bei dir.<strong>&nbsp;<\/strong><\/p>\\n<p><strong>Du hast noch Fragen? <\/strong>Unser virtueller Assistenten \\\"Dot\\\" steht dir per WhatsApp unter 01525 7294145 oder &uuml;ber den Facebook-Messenger rund um die Uhr zur Verf&uuml;gung.<\/p>\\n<p><strong>Hier arbeitet unser Team<br \/><\/strong>Concentrix Management Holding B.V &amp; Co. KG<br \/>Neudorfer Str. 43, 47057 Duisburg &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;&nbsp;<\/p>\\n<div>\\n<p><strong>Concentrix&nbsp;setzt sich f&uuml;r Chancengleichheit ein<\/strong>&nbsp;<\/p>\\n<p><em>Wir sind stolz darauf, als ein Team und ein Unternehmen weltweit vereint zu sein. Wir verpflichten uns, allen Bewerbenden gleiche Einstellungschancen einzur&auml;umen und ein Arbeitsumfeld zu schaffen, das frei von Diskriminierung und Bel&auml;stigung ist. Alle unsere Einstellungspraktiken basieren auf den gesch&auml;ftlichen Erfordernissen, den Stellenanforderungen und den beruflichen Qualifikationen, ohne R&uuml;cksicht auf Herkunft, Alter, Geschlechtsidentit&auml;t, sexuelle Orientierung, Religion, Familienstand oder Elternstatus, nationale Herkunft, Behinderung oder eine andere durch die geltenden nationalen Gesetze gesch&uuml;tzte Klassifizierung.<\/em>&nbsp;<br \/><em>Vielfalt und Chancengleichheit geh&ouml;ren zu den gelebten Grundwerten bei Concentrix. Deshalb sind Bewerbungen von Menschen mit Behinderung ausdr&uuml;cklich erw&uuml;nscht. Schwerbehinderte und Gleichgestellte werden bei gleicher Eignung bevorzugt eingestellt. Hierzu bieten wir individuelle Unterst&uuml;tzung an, um den f&uuml;r dich passenden Arbeitsplatz zu schaffen.<\/em>&nbsp;<\/p>\\n<p><strong>Arbeitserlaubnis<\/strong>&nbsp;<\/p>\\n<p>Gem&auml;&szlig; deutschem Recht werden f&uuml;r diese Stelle nur Bewerber ber&uuml;cksichtigt, die &uuml;ber eine g&uuml;ltige Arbeitserlaubnis in Deutschland verf&uuml;gen.&nbsp;<\/p>\\n<p data-pm-slice=\\\"1 1 []\\\">*<em>Der Bruttostundenlohn setzt sich zusammen aus einem Basisstundenlohn sowie einer individuellen leistungsorientierten Verg&uuml;tung oder einer individuell erwirtschafteten Provision. 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Call Center Agent (m\/w\/d) Kundenbindung f\u00fcr Freenet\",\"street\":\"Rheiner Landstra\u00dfe 195\",\"address\":\"Rheiner Landstra\u00dfe 195\",\"city\":\"Osnabr\u00fcck\",\"state\":\"Niedersachsen\",\"postal_code\":\"49078\",\"region\":\"Niedersachsen\",\"country\":\"Germany\",\"short_description\":\"Starte jetzt im Kundenservice \u2013 wir zeigen dir alles Schritt f\u00fcr Schritt.\",\"long_description\":\"<h3><strong>Powering what's next.<\/strong><\/h3>\\n<p><strong><img src=\\\"https:\/\/i.imgur.com\/kHDOAbz.png\\\" alt=\\\"\\\" width=\\\"300\\\" height=\\\"160\\\" \/><\/strong><\/p>\\n<p><strong>Reden kannst du? Das trifft sich gut!<br \/><\/strong>Den Rest bringen wir dir bei. Starte jetzt als <strong>Call Center Agent<\/strong> <strong>(m\/w\/d) <\/strong>in der <strong>Kundenbindung <\/strong>f&uuml;r <strong>Freenet<\/strong> &ndash; auch ohne Erfahrung.<\/p>\\n<p><strong>Das Wichtigste zuerst<\/strong><\/p>\\n<ul>\\n<li>Basis: 13,90 &euro; brutto\/Stunde<\/li>\\n<li>Leistungsorientierte Verg&uuml;tung und\/oder Provision: bis zu 4,00 &euro; brutto\/Stunde und mehr<\/li>\\n<li>Vollzeit oder Teilzeit &ndash; ab 20 Std.\/Woche<\/li>\\n<li>Servicezeiten: Montag - Freitag von 09:00 - 19:45 Uhr, Samstag von 10:00 - 16:00 Uhr<\/li>\\n<li>Outbound<\/li>\\n<li>Quereinsteiger willkommen!<\/li>\\n<li>Unterst&uuml;tzung durch moderne KI-Tools<\/li>\\n<li><strong> <\/strong>Unbefristeter Arbeitsvertrag&nbsp;<\/li>\\n<\/ul>\\n<p data-pm-slice=\\\"1 1 []\\\"><strong>Das erwartet dich<br \/><\/strong>Du bist der erste Ansprechpartner bei unterschiedlichen Kundenanfragen, ob telefonisch, per E-Mail oder Chat.<br \/>Immer mit dabei: Unsere KI-Tools, die dir Routineaufgaben abnehmen und dir Zeit verschaffen, denn <strong>KI ist bei uns kein Ersatz &ndash; sondern dein Teamkollege.<\/strong><\/p>\\n<p><strong><br \/>Dein Alltag<\/strong><\/p>\\n<ul>\\n<li><strong>Bearbeite Kundenanfragen und -w&uuml;nsche<\/strong>&nbsp;<\/li>\\n<li><strong>F&uuml;hre Individuelle Produktberatungen<\/strong> durch, die die Kundenbed&uuml;rfnisse erf&uuml;llen.<\/li>\\n<li>Vermeide proaktiv <strong>K&uuml;ndigungen<\/strong>, indem du fr&uuml;hzeitig auf die <strong>Bed&uuml;rfnisse unserer Kunden<\/strong> eingehst.<\/li>\\n<li><strong>Finde L&ouml;sungen<\/strong> &ndash; auch wenn&rsquo;s mal knifflig wird<\/li>\\n<li><strong>Nutze moderne Tools<\/strong>, die dich smarter und besser machen<\/li>\\n<\/ul>\\n<p>Mal ganz leicht. Mal herausfordernd. Aber immer in Bewegung.<\/p>\\n<p><strong>Das sagen unsere Game-Changer<\/strong><br \/><img src=\\\"https:\/\/i.imgur.com\/kSqiodM.png\\\" alt=\\\"\\\" width=\\\"114\\\" height=\\\"19\\\" \/> &bdquo;Aus Kollegen werden Freunde! Der Teamzusammenhalt ist un&uuml;bertroffen.&ldquo;<\/p>\\n<p>Bei uns bist du nicht einfach &bdquo;eine Stimme&ldquo;. Du bist Teil eines Teams, das sich gegenseitig unterst&uuml;tzt.<\/p>\\n<p><strong>Das bringst du mit<br \/><\/strong>Du brauchst keinen perfekten Lebenslauf.<br \/>Was z&auml;hlt:<\/p>\\n<ul>\\n<li>Du besitzt <strong>sehr gute Deutschkenntnisse<\/strong> in Wort und Schrift.<\/li>\\n<li>Deine <strong>Kommunikation ist wertsch&auml;tzend<\/strong> und auf Augenh&ouml;he.<\/li>\\n<li><strong>Du hast Spa&szlig; am Vertrieb <\/strong>und bist &uuml;berzeugend.<\/li>\\n<li>Du bist <strong>sicher im Umgang mit einem PC.<\/strong><\/li>\\n<li><strong>Neue Tools und Technologien<\/strong> sind genau dein Ding.<\/li>\\n<li>Du hast Lust <strong>mit unserem Team am Standort in Osnabr&uuml;ck zu arbeiten<\/strong>.<\/li>\\n<\/ul>\\n<p>Erfahrung im Kundenservice? Super. Aber kein Muss.<\/p>\\n<p><strong>Benefits<br \/><\/strong>Ein Job sollte deinen einzigartigen Lebensstil unterst&uuml;tzen &ndash; und dich weiterbringen.<br \/>Deshalb bekommst du bei uns:<\/p>\\n<ul>\\n<li>Einen <strong>unbefristeten Arbeitsvertrag.<\/strong><\/li>\\n<li>Eine Anstellung in\u202f<strong>Vollzeit oder Teilzeit <\/strong>&ndash; wie es f&uuml;r dich am besten passt.<\/li>\\n<li><strong>Bis zu 27 Urlaubstage<\/strong>, f&uuml;r kleine als auch gro&szlig;e Auszeiten.<\/li>\\n<li>Du startest mit einem <strong>intensiven Vollzeittraining<\/strong>, das von unseren Trainern durchgef&uuml;hrt wird.<\/li>\\n<li>Regelm&auml;&szlig;ige Coachings, Fresh-Ups und <strong>Aufbautrainings &ndash; unterst&uuml;tzt durch smarte Technologien.<\/strong><\/li>\\n<li><strong>Weiterbildungs- und Karrierem&ouml;glichkeiten<\/strong> und das sogar weltweit.<\/li>\\n<li><strong>Kostenlosen Zugang zu LinkedIn Learning<\/strong> &ndash; f&uuml;r dein Wachstum.<\/li>\\n<li>Eine finanzielle Absicherung durch eine <strong>betriebliche Altersvorsorge<\/strong>.<\/li>\\n<li>Eine attraktive Pr&auml;mie von <strong>600&euro; f&uuml;r jeden neuen Mitarbeiter, den du erfolgreich wirbst<\/strong>.<\/li>\\n<li>Veranstaltungen wie <strong>Standortfeiern, Spieleabende und Grillevents<\/strong>.<\/li>\\n<li>Eine Vielzahl an Online-Shopping-Rabatten.<\/li>\\n<li>Eine von uns <strong>gef&ouml;rderte Mitgliedschaft bei Wellhub<\/strong> und in ausgew&auml;hlten Fitnessstudios.<\/li>\\n<\/ul>\\n<p><strong>Deine Bewerbung<br \/><\/strong>Wenn das alles nach dem perfekten n&auml;chsten Schritt auf deinem Karriereweg klingt, dann m&ouml;chten wir dich kennenlernen.<\/p>\\n<p>So geht&rsquo;s:<\/p>\\n<ol>\\n<li><strong> \\\"Bewerben\\\"-Button klicken<\/strong><\/li>\\n<li><strong>Daten eingeben<\/strong><\/li>\\n<li><strong>Fertig<\/strong><\/li>\\n<\/ol>\\n<p>Wir melden uns in der Regel innerhalb von 4 Werktagen bei dir.<strong>&nbsp;<\/strong><\/p>\\n<p><strong>Du hast noch Fragen? <\/strong>Unser virtueller Assistenten \\\"Dot\\\" steht dir per WhatsApp unter 01525 7294145 oder &uuml;ber den Facebook-Messenger rund um die Uhr zur Verf&uuml;gung.<\/p>\\n<p><strong>Hier arbeitet unser Team<br \/><\/strong>Concentrix Management Holding B.V &amp; Co. KG<br \/>Rheiner Landstra&szlig;e 195, 49078 Osnabr&uuml;ck&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/p>\\n<div>\\n<p><strong>Concentrix&nbsp;setzt sich f&uuml;r Chancengleichheit ein<\/strong>&nbsp;<\/p>\\n<p><em>Wir sind stolz darauf, als ein Team und ein Unternehmen weltweit vereint zu sein. Wir verpflichten uns, allen Bewerbenden gleiche Einstellungschancen einzur&auml;umen und ein Arbeitsumfeld zu schaffen, das frei von Diskriminierung und Bel&auml;stigung ist. Alle unsere Einstellungspraktiken basieren auf den gesch&auml;ftlichen Erfordernissen, den Stellenanforderungen und den beruflichen Qualifikationen, ohne R&uuml;cksicht auf Herkunft, Alter, Geschlechtsidentit&auml;t, sexuelle Orientierung, Religion, Familienstand oder Elternstatus, nationale Herkunft, Behinderung oder eine andere durch die geltenden nationalen Gesetze gesch&uuml;tzte Klassifizierung.<\/em>&nbsp;<br \/><em>Vielfalt und Chancengleichheit geh&ouml;ren zu den gelebten Grundwerten bei Concentrix. Deshalb sind Bewerbungen von Menschen mit Behinderung ausdr&uuml;cklich erw&uuml;nscht. Schwerbehinderte und Gleichgestellte werden bei gleicher Eignung bevorzugt eingestellt. Hierzu bieten wir individuelle Unterst&uuml;tzung an, um den f&uuml;r dich passenden Arbeitsplatz zu schaffen.<\/em>&nbsp;<\/p>\\n<p><strong>Arbeitserlaubnis<\/strong>&nbsp;<\/p>\\n<p>Gem&auml;&szlig; deutschem Recht werden f&uuml;r diese Stelle nur Bewerber ber&uuml;cksichtigt, die &uuml;ber eine g&uuml;ltige Arbeitserlaubnis in Deutschland verf&uuml;gen.&nbsp;<\/p>\\n<p data-pm-slice=\\\"1 1 []\\\">*<em>Der Bruttostundenlohn setzt sich zusammen aus einem Basisstundenlohn sowie einer individuellen leistungsorientierten Verg&uuml;tung oder einer individuell erwirtschafteten Provision. Du m&ouml;chtest hierzu weitere Informationen, dann erfahre hierzu mehr in deinem pers&ouml;nlichen Bewerbungsgespr&auml;ch.<\/em>&nbsp;<\/p>\\n<\/div>\\n<p>#EMEACNX<br \/>#AGENTCNX<\/p>\",\"ats_external_id\":\"DE-1004\",\"location\":\"Osnabr\u00fcck, Niedersachsen\",\"job_type\":\"part_time\",\"salary\":\"13.90\",\"salary_type\":\"hourly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-10-15T01:59:16.870+02:00\",\"created_at\":\"2026-07-07T14:42:24.255+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-dach1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMDA0?\",\"apply_url\":\"https:\/\/concentrix-dach1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMDA0\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":\"telecommunications\",\"contract_type\":\"permanent\",\"locale\":\"de\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-dach1\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":\"1\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"147\",\"campaign_id\":\"877\",\"campaign_title\":\"Trendyol \/ Greek\/ English \/ Bulgarian \/ Sofia - Hybrid\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Representative with Greek, English, Bulgarian\",\"street\":null,\"address\":null,\"city\":\"Sofia\",\"state\":\"Sofia City Province\",\"postal_code\":\"\",\"region\":\"Sofia\",\"country\":\"Bulgaria\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<div><strong>Role Specific:<\/strong><\/div>\\n<div>\\n<div>Customer Service Representative (Returns) with Greek, English, Bulgarian is responsible for escalated return requests that have been rejected by the platform and subsequently contested by either the customer or the seller. He\/she serves as an impartial arbitrator and manages case files end-to-end while also conducting outbound calls to gather evidence, communicate decisions, and facilitate early resolution.&nbsp;<\/div>\\n<div>&nbsp;<\/div>\\n<\/div>\\n<div><strong>The responsibilities of the Customer Service, returns with Greek, English, Bulgarian, Trendyol account, are but not limited to:<\/strong><\/div>\\n<ul>\\n<li>Proactively contact customers or sellers when additional information or documentation is required to process a dispute.<\/li>\\n<li>Inform parties of final decisions by phone, clearly explaining the rationale, applicable policies, and any further steps available.<\/li>\\n<li>Conduct mediation calls in cases where an early resolution is feasible prior to issuing a formal decision.<\/li>\\n<li>Maintain a professional, empathetic, and neutral tone in all outbound interactions, particularly when delivering unfavorable outcomes.<\/li>\\n<li>Record all case notes, evidence, communications, and decisions in the CRM system accurately and within agreed SLA timelines.<\/li>\\n<li>Identify recurring dispute patterns and report findings to Team Lead and Quality Assurance to drive policy improvements.<\/li>\\n<li>Stay current with updates to return policies, platform rules, and relevant consumer regulations.<\/li>\\n<li>Support onboarding and knowledge-sharing for new team members as needed<\/li>\\n<li>Adheres to all Health and Safety regulations, internal Concentrix, IT and local policies and procedures<\/li>\\n<li>Understands and apply Business Controls, data privacy and security guidelines\/regulations. Maintain Workstation Security at any time<\/li>\\n<li>Performs additional tasks according to business needs<\/li>\\n<\/ul>\\n<div><strong>Requirements:<\/strong><\/div>\\n<div>\\n<div>\\n<ul>\\n<li>High school, college or university degree<\/li>\\n<\/ul>\\n<\/div>\\n<div><strong>Working experience<\/strong><\/div>\\n<ul>\\n<li>Minimum 1&ndash;2 years in customer service, compliance, dispute resolution, or e-commerce operations&nbsp;<\/li>\\n<li>Experience in handling phone calls, e-mails, chat<\/li>\\n<li>Experience in a multinational environment&nbsp;<\/li>\\n<\/ul>\\n<div><strong>Language skills<\/strong><\/div>\\n<div>\\n<ul>\\n<li>Native and\/or full professional proficiency of the Greek, &nbsp;English, Bulgarian language<\/li>\\n<\/ul>\\n<\/div>\\n<div><strong>PC skills<\/strong><\/div>\\n<ul>\\n<li>Good knowledge and work with the MS Office applications<\/li>\\n<li>Excellent knowledge and work with keyboarding<\/li>\\n<li>Working knowledge of CRM platforms, order management systems, and shipment tracking tools<\/li>\\n<\/ul>\\n<div><strong>Personal skills<\/strong><\/div>\\n<ul>\\n<li>Excellent communication skills and telephone manner<\/li>\\n<li>Ability to evaluate conflicting information and deliver impartial, defensible decisions&nbsp;<\/li>\\n<li>Clear, calm, and persuasive communicator in both written and verbal formats&nbsp;<\/li>\\n<li>Good organizational and multi-tasking skills<\/li>\\n<li>Capable of working effectively in a high-volume, time-sensitive environment<\/li>\\n<li>High accuracy and attention to detail<\/li>\\n<li>Ability to work with targets and with deadlines<\/li>\\n<li>Initiative person, willing to learn and develop<\/li>\\n<li>Consistent neutrality toward both customers and sellers throughout all interactions<\/li>\\n<li>Flexibility to adapt to changing business environment<\/li>\\n<li>Ability to work in a team.<\/li>\\n<\/ul>\\n<div><strong>Key Responsibilities:<\/strong><\/div>\\n<div>\\n<ul>\\n<li>Receive, triage, and prioritize incoming dispute cases raised against rejected return requests.<\/li>\\n<li>Collect and review all relevant evidence including order history, shipping records, photographic documentation, and prior communication logs.<\/li>\\n<li>Evaluate the claims of both the customer and the seller against platform policies and applicable consumer protection standards.<\/li>\\n<li>Issue binding, well-reasoned arbitration decisions and communicate outcomes to both parties in writing.<\/li>\\n<li>Identify complex or high-risk cases requiring escalation and route them to legal, compliance, or senior operations teams as appropriate.<\/li>\\n<li>Demonstrate exemplary attendance and punctuality<\/li>\\n<li>Maintains stable performance under pressure<\/li>\\n<\/ul>\\n<\/div>\\n<\/div>\\n<p><strong>What we offer:<\/strong><\/p>\\n<ul>\\n<li>Flexible working hours: Monday - Friday; From 09:00 AM - 18:00 o'clock;<\/li>\\n<li>Convenient office location, close to bus stations and the metro<\/li>\\n<li>Competitive salary of 1600 EUR Gross + performance-based bonuses<\/li>\\n<li>Professional Development and Career Navigation programs to map out the steps in your development<\/li>\\n<li>Health and Wellbeing initiatives<\/li>\\n<li>Relocation support if needed (accommodation and travel expenses)<\/li>\\n<li>Part of the additional benefits are Health and Life Insurance, Multisport card, Transport allowance, Bonus for important life events, Additional paid leave for education, Corporate discounts and many more<\/li>\\n<\/ul>\\n<p>Know someone perfect for this role? Refer a friend and earn an exciting reward when they join our team!<\/p>\\n<p><a href=\\\"..\/..\/..\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMDc\\\">External Referral Program - Bulgaria<\/a><\/p>\\n<p><strong>We&rsquo;re looking forward to meeting you!<\/strong><\/p>\\n<p><em>You appreciate our values of recognition, integrity, unity, and commitment, and you are eager to create the \\\"wow\\\" too. 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In this role,\u00a0you\u2019ll\u00a0support one of our key partners, driving growth through strong reseller relationships and high-impact sales strategies.\u00a0<\/p><p><\/p><p>As an <b>Inside Partner Sales Representative<\/b> in Valencia, you will play a key role in developing partner networks, generating opportunities, and driving revenue across the SMB segment.\u00a0<\/p><p><\/p><p><b>Career growth and personal development\u00a0<\/b><\/p><p><\/p><p>We\u2019ll\u00a0provide you with the tools, training, and support you need to succeed.\u00a0You\u2019ll\u00a0gain valuable experience in B2B sales, partner management, and account development, with opportunities to grow within a global organization.\u00a0<\/p><p><\/p><p><b>What you will do in this role\u00a0<\/b><\/p><p><\/p><p>-\u00a0Build and manage strong relationships with resellers and partners, acting as a subject matter expert and expanding the partner network within your assigned territory.\u00a0\u00a0<br \/>-\u00a0Qualify and convert inbound leads into sales opportunities, working closely with partners to drive deals through to closure.\u00a0\u00a0<br \/>-\u00a0Manage the full sales cycle, including pricing support, solution positioning, negotiations, and deal closing.\u00a0\u00a0<br \/>-\u00a0Develop and\u00a0maintain\u00a0a healthy sales pipeline, supporting account planning and ensuring\u00a0accurate\u00a0reporting and funnel management.\u00a0\u00a0<br \/>-\u00a0Promote and enable the use of sales tools and product knowledge among partners, ensuring alignment with programs and processes.\u00a0\u00a0<br \/>-\u00a0Drive partner engagement through proactive outreach,\u00a0trainings, and events, while ensuring a strong post-sales experience.\u00a0\u00a0<\/p><p><\/p><p><b>Your qualifications\u00a0<\/b><\/p><p><\/p><p>- Proficient or bilingual in German plus advanced English<\/p><p>-\u00a0Experience in sales, account management, or partner sales, preferably in a B2B or tech environment.\u00a0\u00a0<br \/>-\u00a0Strong sales and negotiation skills, with the ability to\u00a0identify\u00a0opportunities and drive revenue growth.\u00a0\u00a0<br \/>-\u00a0Excellent communication, relationship-building, and organizational skills.\u00a0\u00a0<br \/>-\u00a0Customer-focused mindset with strong listening and problem-solving abilities.\u00a0\u00a0<br \/>-\u00a0Ability to manage multiple priorities,\u00a0maintain\u00a0pipeline accuracy, and work towards targets and KPIs.\u00a0\u00a0<br \/>-\u00a0Proficiency\u00a0in Microsoft Office tools; experience with CRM or sales platforms is a plus.\u00a0\u00a0<\/p><p><\/p><p><b>What\u2019s\u00a0in it for you\u00a0<\/b><\/p><p><\/p><p>-\u00a0Full-time 39 hours\/week, permanent contract\u00a0, Monday to Friday from 9:00 to 18:00<br \/>-\u00a0Salary 23.400 \u20ac gross\/year &#43; up to 7.200 in performance bonus\u00a0&#43; private medical insurance &#43; restaurant card<br \/>-\u00a0Great location\u00a0in Barcelona\u00a0\u00a0<br \/>-\u00a0Bring-a-friend (referral) bonus opportunities\u00a0\u00a0<br \/>-\u00a0Full paid training on the company and the project\u00a0you&#39;ll\u00a0be working on\u00a0\u00a0<br \/>-\u00a0Career development programs and specialized courses\u00a0\u00a0<\/p><p><\/p><p>Experience the best version of you!\u00a0\u00a0<\/p><p><\/p><p>At Concentrix, we invest in our\u00a0game-changers\u00a0because we know that when our people thrive, our clients and their customers thrive.\u00a0\u00a0<\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. 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Dan is dit jouw kans om aan de slag te gaan als Klantenservicemedewerker Pensioen bij APG.<\/p>\\n<p class=\\\"mb-2 whitespace-pre-wrap\\\">Bij het Klantcontactcentrum (KCC) ben jij de stem van de organisatie. Jaarlijks hebben we meer dan 600.000 contactmomenten met deelnemers van verschillende pensioenfondsen. Dat maakt jouw rol belangrijk: jij helpt mensen verder op momenten die ertoe doen.<\/p>\\n<p class=\\\"mb-2 whitespace-pre-wrap\\\">Of iemand nu belt met vragen over pensioenopbouw, ziekte, arbeidsongeschiktheid of overlijden &mdash; jij weet complexe informatie helder, professioneel en menselijk uit te leggen. Zo maak jij het verschil in gesprekken die impact hebben.<\/p>\\n<h2>Wat ga je doen?<\/h2>\\n<p class=\\\"mb-2 whitespace-pre-wrap\\\">Als klantenservicemedewerker beantwoord je vragen van deelnemers van de pensioenfondsen die APG uitvoert. Je:<\/p>\\n<ul>\\n<li>helpt deelnemers telefonisch op een duidelijke en professionele manier;<\/li>\\n<li>vertaalt complexe pensioenregelgeving naar begrijpelijke informatie;<\/li>\\n<li>luistert actief, vraagt goed door en komt snel tot de kern;<\/li>\\n<li>biedt rust en overzicht in gesprekken over persoonlijke en soms gevoelige situaties;<\/li>\\n<li>zorgt ervoor dat deelnemers met vertrouwen en duidelijkheid verder kunnen.<\/li>\\n<\/ul>\\n<p class=\\\"mb-2 whitespace-pre-wrap\\\">Je hoeft nog geen pensioenspecialist te zijn. Dankzij een <strong>betaalde fulltime training van drie weken<\/strong> bouw je snel de kennis en vaardigheden op die je nodig hebt om goed van start te gaan.<\/p>\\n<h2>Waarom deze functie interessant is<\/h2>\\n<p class=\\\"mb-2 whitespace-pre-wrap\\\">Deze rol is perfect voor kandidaten met <strong>hbo werk- en denkniveau<\/strong> die op zoek zijn naar een baan met:<\/p>\\n<ul>\\n<li><strong>inhoud en maatschappelijke relevantie<\/strong>;<\/li>\\n<li>veel <strong>persoonlijk klantcontact<\/strong>;<\/li>\\n<li>ruimte om jezelf professioneel te ontwikkelen;<\/li>\\n<li>een prettige combinatie van <strong>thuiswerken en werken op kantoor<\/strong>;<\/li>\\n<li>een werkomgeving waar kwaliteit, samenwerking en mensgerichtheid centraal staan.<\/li>\\n<\/ul>\\n<h2>Wat neem jij mee?<\/h2>\\n<p class=\\\"mb-2 whitespace-pre-wrap\\\">Wij zoeken iemand die stevig in zijn of haar schoenen staat en energie krijgt van klantcontact. Jij hebt:<\/p>\\n<ul>\\n<li><strong>hbo werk- en denkniveau<\/strong>;<\/li>\\n<li>een beschikbaarheid van <strong>minimaal 28 uur per week<\/strong>;<\/li>\\n<li>uitstekende luistervaardigheden;<\/li>\\n<li>je spreekt en schrijft vloeiend nederlands;<\/li>\\n<li>het vermogen om complexe informatie helder en begrijpelijk uit te leggen;<\/li>\\n<li>een professionele, empathische en klantgerichte houding;<\/li>\\n<li>de mogelijkheid om deel te nemen aan een <strong>betaalde voltijd training van drie weken<\/strong> van maandag t\/m vrijdag.<\/li>\\n<\/ul>\\n<p class=\\\"mb-2 whitespace-pre-wrap\\\">Ervaring in klantenservice is mooi meegenomen, maar jouw communicatieve kracht, leervermogen en verantwoordelijkheidsgevoel zijn minstens zo belangrijk.<\/p>\\n<h2>Wat kun je van ons verwachten?<\/h2>\\n<p class=\\\"mb-2 whitespace-pre-wrap\\\">Je komt terecht in een professionele organisatie waar je werk ertoe doet en waar je goed wordt begeleid. Je krijgt onder andere:<\/p>\\n<ul>\\n<li>een startsalaris van &euro;17,28 bruto per uur<br \/><em>(vanaf 21 jaar en inclusief productiviteitstoeslag)<\/em>;<\/li>\\n<li>6,2% pensioenopbouw;<\/li>\\n<li>parttime mogelijkheden vanaf 28 uur per week;<\/li>\\n<li>50\/50 hybride werken;<\/li>\\n<li>werktijden binnen maandag t\/m vrijdag van 08.00 tot 17.30 uur;<\/li>\\n<li>een reiskostenvergoeding of OV-vergoeding vanaf 10 km;<\/li>\\n<li>extra&rsquo;s zoals gratis fruit op kantoor, winacties en leuke voordelen.<\/li>\\n<\/ul>\\n<p class=\\\"mb-2 whitespace-pre-wrap\\\">* De productiviteitstoeslag van <strong>&euro;2,00 per gewerkt uur<\/strong> geldt niet tijdens training en vakanties.<\/p>\\n<h2>Werken bij APG<\/h2>\\n<p class=\\\"mb-2 whitespace-pre-wrap\\\">APG voert pensioenregelingen uit voor <strong>8 pensioenfondsen in Nederland<\/strong>. Binnen het Klantcontactcentrum draait alles om betrouwbaarheid, samenwerking en het centraal stellen van de deelnemer. Je werkt in een team waar collega&rsquo;s elkaar helpen, kennis delen en samen gaan voor kwaliteit.<\/p>\\n<h2>Klaar om impact te maken?<\/h2>\\n<p class=\\\"mb-2 whitespace-pre-wrap\\\">Wil jij jouw communicatieve talent inzetten in een functie met inhoud, verantwoordelijkheid en ontwikkelmogelijkheden? Solliciteer dan direct op deze vacature als <strong>Klantenservicemedewerker Pensioen<\/strong>.<\/p>\\n<p class=\\\"mb-2 whitespace-pre-wrap\\\">&nbsp;Klik op de knop om direct te solliciteren of neem contact op met Suzanne Starke via suzanne.starke@concentrix.com &ndash; 06-23311231.<\/p>\",\"ats_external_id\":\"NL-280\",\"location\":\"Groningen, Groningen\",\"job_type\":\"part_time\",\"salary\":\"17.28\",\"salary_type\":\"hourly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-09-22T15:45:10.221+02:00\",\"created_at\":\"2026-07-03T13:48:28.702+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-netherlands.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yODA?\",\"apply_url\":\"https:\/\/concentrix-netherlands.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yODA\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"nl\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-netherlands\",\"internal_job_listing\":\"1\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"2\",\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"1\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":\"1\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"1214\",\"campaign_id\":\"21443\",\"campaign_title\":\"Director, Operations R1743651\",\"campaign_type\":\"job_application\",\"job_title\":\"Directeur R\u00e9gion (H\/F) - Rabat - Fran\u00e7ais - Anglais - Exp\u00e9rience Confirm\u00e9e\",\"street\":\"MAR Rabat - 43, Boulevard Ibn Sina, Agdal\",\"address\":\"MAR Rabat - 43, Boulevard Ibn Sina, Agdal\",\"city\":\"Rabat\",\"state\":\"Rabat\",\"postal_code\":\"10000\",\"region\":null,\"country\":\"Morocco\",\"short_description\":\"Qui sommes-nous ?\\nConcentrix est une entreprise internationale pr\u00e9sente dans plus de 70 pays. Nous excellons dans l'am\u00e9lioration de l'exp\u00e9rience client et l'optimisation des processus m\u00e9tiers, en aidant les entreprises \u00e0 se transformer et \u00e0 atteindre l'excellence dans un environnement inclusif, collaboratif et innovant.\",\"long_description\":\"<p>Votre mission<\/p><ul><li>Garantir la\u00a0mise en \u0153uvre, la\u00a0performance\u00a0et l\u2019am\u00e9lioration continue\u00a0de la production sur votre p\u00e9rim\u00e8tre r\u00e9gional.<\/li><li>Co\u2011d\u00e9finir les\u00a0objectifs op\u00e9rationnels\u00a0avec la Direction des Op\u00e9rations, la direction de la filiale\/du site et la Direction de Comptes, en r\u00e9ponse aux attentes du client et en coh\u00e9rence avec la strat\u00e9gie de la filiale et\/ou du groupe.<\/li><li>\u00catre le\/la\u00a0garant\u00b7e de la relation client\u00a0sur votre p\u00e9rim\u00e8tre, en veillant au respect des\u00a0normes\u00a0et\u00a0processus\u00a0internes.<\/li><li>Manager, superviser et accompagner\u00a0les \u00e9quipes pour soutenir le\u00a0d\u00e9veloppement du chiffre d\u2019affaires\u00a0et faire progresser les\u00a0comp\u00e9tences\u00a0des collaborateurs.<\/li><\/ul><p>Vos responsabilit\u00e9s cl\u00e9s \u2013 Pilotage de la production<\/p><ul><li>Analyser les\u00a0r\u00e9sultats\u00a0et la\u00a0rentabilit\u00e9\u00a0des activit\u00e9s vs objectifs afin d\u2019identifier les\u00a0leviers d\u2019am\u00e9lioration.<\/li><li>Suivre les\u00a0marges\/efficiency\u00a0et r\u00e9aliser les\u00a0arbitrages\u00a0n\u00e9cessaires sur l\u2019ensemble du p\u00e9rim\u00e8tre.<\/li><li>Analyser les\u00a0pr\u00e9visions capacitaires\u00a0et assurer l\u2019utilisation optimale\u00a0des positions de production et des ressources associ\u00e9es.<\/li><li>Piloter la\u00a0mise en place des plans d\u2019actions\u00a0et suivre leur impact.<\/li><li>Garantir le\u00a0respect des processus\u00a0et des\u00a0normes de qualit\u00e9.<\/li><li>Suivre le\u00a0turnover \u00a0et l\u2019absent\u00e9isme, puis piloter les\u00a0plans d\u2019actions correctifs.<\/li><li>Assurer la\u00a0disponibilit\u00e9 des moyens de production\u00a0(mat\u00e9riels, outils, moyens techniques).<\/li><li>Valider les \u00e9l\u00e9ments\u00a0administratifs du projet\u00a0(facturation, \u00e9l\u00e9ments de r\u00e9mun\u00e9ration, cong\u00e9s, etc.).<\/li><li>Superviser et g\u00e9rer les\u00a0set\u2011ups\u00a0(d\u00e9marrages d\u2019activit\u00e9s\/campagnes\/projets).<\/li><li>Anticiper les\u00a0\u00e9volutions\u00a0de l\u2019environnement et de l\u2019activit\u00e9 \u00e0\u00a0moyen et long terme.<\/li><li>Garantir la\u00a0mise en \u0153uvre des projets groupe\u00a0sur le p\u00e9rim\u00e8tre.<\/li><li>Jouer un r\u00f4le moteur dans la transformation de l&#39;entreprise en pilotant l&#39;impl\u00e9mentation de solutions d&#39;intelligence artificielle \u00e0 forte valeur ajout\u00e9e.<\/li><\/ul><p>Vos responsabilit\u00e9s cl\u00e9s \u2013 Gestion des \u00e9quipes<\/p><ul><li>Diriger, animer, motiver et fid\u00e9liser\u00a0les \u00e9quipes au quotidien.<\/li><li>Relayer la\u00a0strat\u00e9gie de l\u2019entreprise\u00a0et communiquer clairement les\u00a0objectifs\u00a0de production.<\/li><li>\u00c9valuer\u00a0les collaborateurs, d\u00e9finir leurs\u00a0axes de d\u00e9veloppement\u00a0et accompagner leur\u00a0mont\u00e9e en comp\u00e9tences.<\/li><li>Identifier, synth\u00e9tiser et arbitrer les\u00a0besoins de formation<\/li><li>Contribuer aux\u00a0processus de promotion<\/li><li>Incarner\u00a0et faire\u00a0respecter les valeurs\u00a0de Concentrix.<\/li><\/ul><p>Ce qui fera la diff\u00e9rence (esprit Game\u2011Changer)<\/p><ul><li>Orientation\u00a0r\u00e9sultats\u00a0et\u00a0qualit\u00e9, avec un pilotage pr\u00e9cis des\u00a0KPI\u00a0(marge, productivit\u00e9, volume, qualit\u00e9).<\/li><li>Leadership\u00a0mobilisateur, sens du\u00a0collectif\u00a0et de l\u2019exigence.<\/li><li>Forte\u00a0orientation client\u00a0et capacit\u00e9 \u00e0\u00a0arbitrer\u00a0rapidement.<\/li><li>Go\u00fbt pour l\u2019am\u00e9lioration continue\u00a0et la\u00a0transformation\u00a0op\u00e9rationnelle.<\/li><\/ul><p><\/p><p>Ce que nous vous offrons<\/p><p>Chez Concentrix, nous faisons de la valorisation et le bien-\u00eatre de nos talents une priorit\u00e9. Voici les avantages que nous vous offrons pour reconnaitre votre contribution\u00a0:<\/p><ul><li>Des possibilit\u00e9s d\u2019\u00e9volution, de mani\u00e8re \u00e9thique et \u00e9quitable<\/li><li>Des opportunit\u00e9s de d\u00e9veloppement professionnel<\/li><li>Une r\u00e9mun\u00e9ration attractive<\/li><li>Des avantages sociaux exceptionnels<\/li><\/ul><p>Notre processus de recrutement est inclusif et garantit la s\u00e9lection des meilleurs talents\u00a0:<\/p><ul><li>Premier \u00e9change avec nos recruteurs afin d\u2019\u00e9valuer l\u2019ad\u00e9quation de votre profil avec les exigences du postea<\/li><li>Entretien approfondi avec vos futurs managers\u00a0pour explorer vos comp\u00e9tences et votre int\u00e9r\u00eat pour le poste. Cette \u00e9tape peut requ\u00e9rir plusieurs entretiens<\/li><li>S\u00e9lection du candidat retenu\u00a0apr\u00e8s d\u00e9briefing avec les parties prenantes et pr\u00e9sentation de l\u2019offre d\u2019embauche<\/li><\/ul><p>Pr\u00eat \u00e0 relever le d\u00e9fi ? 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Digital Ads\",\"street\":null,\"address\":null,\"city\":\"Lisbon\",\"state\":\"Lisbon\",\"postal_code\":null,\"region\":\"Lisboa\",\"country\":\"Portugal\",\"short_description\":\"Experience the power of a game-changing career!\",\"long_description\":\"<p>Are you looking for what&rsquo;s next? We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as a<strong>&nbsp;Billing and Payments Specialist in Lisbon, Portugal (On-Site)<\/strong>&nbsp;you will make use of your skills, supporting our client's different areas of social media. And be an active part in ensuring client guidelines, promoting, and actively participating in the service improvements provided to all users.<\/p>\\n<p><strong>Career growth and personal development<\/strong><\/p>\\n<p>We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed. At Concentrix, there&rsquo;s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p><strong>What you will do in this role<\/strong><\/p>\\n<p>As a <strong>Billing and Payments Specialist<\/strong>, you will:<\/p>\\n<ul>\\n<li>Own end-to-end invoicing workflows for advertising clients across multiple products and platforms.<\/li>\\n<li>Generate, review, and distribute accurate client invoices in line with contractual terms and campaign delivery.<\/li>\\n<li>Investigate and resolve billing discrepancies, working closely with Sales, Ad Ops, Finance, and Product teams.<\/li>\\n<li>Act as a primary point of contact for client invoicing inquiries, delivering clear and professional communication.<\/li>\\n<li>Maintain and reconcile billing data across systems, ensuring consistency and accuracy.<\/li>\\n<li>Identify inefficiencies in billing workflows and propose process improvements.<\/li>\\n<li>Document processes and contribute to internal knowledge bases.<strong> <\/strong><\/li>\\n<\/ul>\\n<p><strong>Your qualifications<\/strong><\/p>\\n<p>Concentrix is a great match if you:<\/p>\\n<ul>\\n<li>Are fluent, verbal and written in Turkish (C1) with a good level of English<\/li>\\n<li>Have 1&ndash;2+ years of experience in invoicing, billing operations, ad operations, or a related support role.<\/li>\\n<li>Demonstrate excellent written and verbal communication skills, with the ability to engage effectively with both internal stakeholders and external clients.<\/li>\\n<li>Thrive in a cross-functional environment, collaborating with teams such as Sales, Finance, Operations, and Product.<\/li>\\n<li>Possess strong attention to detail and a high level of accuracy when handling billing data and large datasets.<\/li>\\n<li>Feel comfortable working with numbers, spreadsheets, and reporting tools to support business operations.<\/li>\\n<li>Be able to prioritize multiple tasks, manage competing deadlines, and perform effectively in a fast-paced environment.<\/li>\\n<li>Learn new tools, systems, and processes quickly, adapting to changing business needs with ease.<\/li>\\n<li>Bring experience in digital advertising, media, or SaaS environments, along with familiarity with ad billing models (CPM, CPC, CPA), ERP systems (e.g., NetSuite, Salesforce), and intermediate Excel\/Google Sheets skills (pivot tables, lookups) as a plus.<\/li>\\n<\/ul>\\n<p>If you feel you don&rsquo;t check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it&rsquo;s this or another role.<\/p>\\n<p><strong>What&rsquo;s in it for you<\/strong><\/p>\\n<p>In this role, we offer benefits that help you support your unique lifestyle:<\/p>\\n<ul>\\n<li>Competitive salary (base and additional bonuses)<\/li>\\n<li>Central location in Lisbon,&nbsp;Portugal<\/li>\\n<li>Bring-a-friend (referral) bonus opportunities<\/li>\\n<li>Full paid training on the company and the project you'll be working on<\/li>\\n<li>Career development programs<\/li>\\n<\/ul>\\n<p><strong>Experience the best version of you!<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p><strong>Concentrix is an equal-opportunity employer<\/strong><\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em><\/p>\\n<p><strong>Eligibility to work<\/strong><\/p>\\n<p>In accordance with Portugal&rsquo;s law, only applicants who are legally authorized to work in Portugal will be considered for this position.<\/p>\\n<p>&nbsp;<\/p>\",\"ats_external_id\":\"PT-1153\",\"location\":\"Lisbon, Lisboa\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-09-08T00:59:03.312+01:00\",\"created_at\":\"2026-07-02T15:44:05.496+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMTUz?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMTUz\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"3\",\"auto_call\":\"0\",\"on_erp_listing\":\"0\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"1907\",\"campaign_id\":\"req-ea8c34ae51c606d5\",\"campaign_title\":\"Customer Service Rep (Travel Enthusiast) On-Site\",\"campaign_type\":null,\"job_title\":\"Customer Service Rep (Travel Enthusiast) On-Site\",\"street\":null,\"address\":null,\"city\":\"Glace Bay\",\"state\":\"Nova Scotia\",\"postal_code\":\"B1A 6B5\",\"region\":null,\"country\":\"Canada\",\"short_description\":\"\",\"long_description\":\"<p>Join a world-class team in Cape Breton, NS, as a Customer Service Representative! At Concentrix, we\u2019re looking for passionate game-changers to deliver exceptional customer experiences and solutions for one of the world\u2019s best-known brands. If you're ready to grow with a Fortune 500 company with an inclusive, award-winning culture, your new career starts here. (Military veterans are encouraged to apply.)<\/p><p><\/p><p><strong>A NEW CAREER POWERED BY YOU<\/strong><\/p><p>Are you looking for a career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging? Would you like to join a company that earns \u201c<strong>World\u2019s Best Workplaces<\/strong>,\u201d \u201c<strong>Best Company Culture<\/strong>,\u201d and \u201c<strong>Best Companies for Career Growth<\/strong>\u201d awards every year? Then a Customer Service Representative position at Concentrix is just the right place for you!<\/p><p><\/p><p>As a Customer Service Representative, you\u2019ll join an organically diverse team from 70+ countries where ALL members contribute and support each other\u2019s success and well-being, proudly united as \u201cgame-changers.\u201d Together, we help the world\u2019s best-known brands power a world that works through exceptional customer experiences and tech-powered innovation. And due to continued growth, we\u2019re looking for more talented game-changers to join our purpose, people as passionate about providing outstanding customer experiences as we are.<\/p><p><\/p><p><strong>CAREER GROWTH AND PERSONAL DEVELOPMENT<\/strong><\/p><p>This is a great opportunity to reimagine an all-new career journey and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, technologies, and continuing support you\u2019ll need to succeed. Plus, at Concentrix, there\u2019s real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That\u2019s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you\u2019ve always envisioned<\/p><p><\/p><p><strong>WHAT YOU WILL DO IN THIS ROLE<\/strong><\/p><p>As a Customer Service Representative, you\u2019ll:<\/p><ul><li><p>Receive incoming contacts from customers interested in purchasing\/researching travel by following standard scripts and procedures.<\/p><\/li><li><p>Determine customer reservation needs and preferences by utilizing established question and answer techniques<\/p><\/li><li><p>Greet and converse with customers in a courteous, friendly, and professional manner.<\/p><\/li><li><p>Make recommendations based on the customer\u2019s needs and preferences. ( air, hotel, car and ancillary travel products)<\/p><\/li><li><p>Research travel rates, destinations, options, and packages for customers.<\/p><\/li><li><p>Process travel transactions by entering accurate and complete reservation information into the relevant systems<\/p><\/li><li><p>Professionally and accurately support customer requests for itinerary changes or cancellations.<\/p><\/li><li><p>Correctly answer general travel and site related questions from customers<\/p><\/li><li><p>Deliver expert customer experiences\u2026with a smile.<\/p><\/li><\/ul><p><\/p><p><strong>YOUR QUALIFICATIONS<\/strong><\/p><p>Your skills, integrity, knowledge, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our Customer Service Representative role include:<\/p><ul><li><p>High school degree or equivalent (required)<\/p><\/li><li><p>Travel savvy: passion \/ experience with travel<\/p><\/li><li><p>Sales\/service experience in retail, sales, service or other \\\"helping\\\" business (preferred)<\/p><\/li><li><p><strong>Available to work the following range of shifts:  start times ranging from 1:00 p.m. to 4:00 p.m. end. End times anywhere from 10pm - 1am<\/strong><\/p><\/li><li><p><strong>Training times: Mon-Fri 1:30 p.m. to 10:00 p.m.<\/strong><\/p><\/li><li><p>Willingness to work flexible shifts ( Mon-Fri 8am-1am AST, Sat-Sun 8am-10pm AST)<\/p><\/li><li><p>TICO certification (preferred)<\/p><\/li><li><p>GDS experience for Service Agents (preferred<\/p><\/li><li><p>Proficiency in a multi-system environment<\/p><\/li><li><p>Exceptional verbal and written communication skills in English<\/p><\/li><li><p>Typing 35 wpm as verified by a formal test<\/p><\/li><li><p>Excellent computer skills and eagerness to excel at technical systems and internal tools<\/p><\/li><li><p>Eagerness to learn new technologies<\/p><\/li><\/ul><p><\/p><p><strong>WHAT\u2019S IN IT FOR YOU<\/strong><\/p><p>One of our company\u2019s Culture Beliefs says, \u201cWe champion our people.\u201d That\u2019s why we significantly invest in our game-changers, our infrastructure, and our capabilities to ensure long-term success for both our teams and our customers. And we\u2019ll invest in YOU to aid in your career path and in your personal development. In this role, you\u2019ll also be provided with:<\/p><p><\/p><ul><li><p>The base salary for this position is $18.00\/hr. (pay rate will not be below the applicable minimum wage), plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, a comprehensive employee assistance program (EAP), a registered retirement savings plan, paid time off, and holidays.<\/p><\/li><li><p>Paid training and lucrative employee referral program.<\/p><\/li><li><p>DailyPay enrollment option to access pay \\\"early,\\\" when you want it.<\/p><\/li><li><p>Health and wellness programs with trained partners to help promote a healthy you<\/p><\/li><li><p>Mentorship programs that support your rewarding career journey&nbsp;<\/p><\/li><li><p>A modern, state-of-the-art office setting with advanced technologies and a great team.<\/p><\/li><li><p>Programs and events that support inclusion and belonging, as well as global citizenship, sustainability, and community support.<\/p><\/li><li><p>Company networking opportunities with organized groups in the following topics: Network of Women, Black Professionals, LGBTQ+ Pride, Ability (disabilities), Dynamic (neurodiversity), Women in Tech, OneEarth Champions, Wise Owls (experienced), and more.<\/p><\/li><li><p>A range of other perks and benefits<\/p><\/li><\/ul><p><\/p><p><strong>REIMAGINE THE BEST VERSION OF YOU!&nbsp; <br><\/strong><\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why half a million game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d<\/p><p>&nbsp;<\/p><p><strong>JOB AVAILABILITY<\/strong><\/p><p><strong>&nbsp;<\/strong><\/p><p>We accept applications for this position on an ongoing basis. It is currently for an existing, immediate vacancy; however, we are also considering applications for future opportunities as they arise. We encourage all interested candidates to apply.<\/p><p><br><br><p><strong>Physical and Cognitive Requirements:&nbsp;<\/strong><br>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p><p><br><strong>Equal Opportunity Statement:<\/strong><\/p><p>Concentrix is committed to equal employment opportunity and does not discriminate on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity or expression, age, marital or family status, disability, or any other category protected by provincial human rights legislation.<\/p><p><\/p><p><strong>Reasonable Accommodation Statement:<\/strong><\/p><p>Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.&nbsp;If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"mailto:app.acco@concentrix.com\\\"><u>app.acco@concentrix.com<\/u><\/a>.&nbsp; All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/p><p><\/p><p><strong>Artificial Intelligence (AI):<\/strong><\/p><p>As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/p><p><\/p><p><strong>Work Authorization:<\/strong><\/p><p>Only qualified applicants who are legally authorized to work in Canada will be considered.<\/p><p><\/p><p><strong>For further information on available work provinces and Equal Employment Opportunity as an applicant, please click <\/strong><a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\"><strong><u>HERE<\/u><\/strong><\/a><\/p><p><\/p><p><strong>Exigences physiques et cognitives<br><\/strong><br>L\u2019employ\u00e9 doit r\u00e9guli\u00e8rement utiliser un ordinateur, un clavier, un t\u00e9l\u00e9phone ou un casque d\u2019\u00e9coute, ainsi que d\u2019autres \u00e9quipements de bureau dans le cadre des fonctions essentielles de ce poste. Le travail est g\u00e9n\u00e9ralement de nature s\u00e9dentaire.<br><\/p><p><strong>D\u00e9claration d'\u00e9galit\u00e9 des chances <br><\/strong><\/p><p>Concentrix s'engage en faveur de l'\u00e9galit\u00e9 des chances en mati\u00e8re d'emploi et ne fait aucune discrimination fond\u00e9e sur la race, l'ascendance, le lieu d'origine, la couleur, l'origine ethnique, la citoyennet\u00e9, la croyance, le sexe, l'orientation sexuelle, l'identit\u00e9 ou l'expression de genre, l'\u00e2ge, l'\u00e9tat civil ou familial, le handicap, ou toute autre cat\u00e9gorie prot\u00e9g\u00e9e par la l\u00e9gislation provinciale sur les droits de la personne.<br><\/p><p>&nbsp;<strong>D\u00e9claration d'am\u00e9nagement raisonnable<br><\/strong><\/p><p>Concentrix accueille et encourage les candidatures des candidats en situation de handicap et s'engage \u00e0 offrir un processus de recrutement inclusif.&nbsp;Si vous avez besoin d'un am\u00e9nagement raisonnable pour participer \u00e0 n'importe quelle \u00e9tape du processus de candidature ou d'entrevue, veuillez nous en informer. Les demandes peuvent \u00eatre faites en contactant <a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"mailto:app.acco@concentrix.com\\\">app.acco@concentrix.com<\/a>.&nbsp; Toutes les informations seront trait\u00e9es de mani\u00e8re confidentielle et utilis\u00e9es uniquement pour faciliter votre participation au processus de recrutement.<br><\/p><p><strong>Intelligence artificielle (IA)<br><\/strong><\/p><p>Dans le cadre de notre processus de recrutement, nous pouvons utiliser des outils d'intelligence artificielle (IA) pour aider au tri et\/ou \u00e0 l'\u00e9valuation des candidats. Ces outils pourraient \u00eatre utilis\u00e9s pour \u00e9valuer les CV, les candidatures et d'autres documents soumis afin de nous aider \u00e0 identifier les meilleurs candidats pour le poste. <br><\/p><p><strong>Autorisation de travail<br><\/strong><\/p><p>Seuls les candidats qualifi\u00e9s l\u00e9galement autoris\u00e9s \u00e0 travailler au Canada seront consid\u00e9r\u00e9s. <strong><br><br>Pour plus d'informations sur les provinces de travail disponibles et l'\u00e9galit\u00e9 des chances en mati\u00e8re d'emploi en tant que candidat, veuillez cliquer <\/strong><a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\"><strong>ICI<\/strong><\/a><strong>.<\/strong><\/p><\/p>\",\"ats_external_id\":\"CA-req-ea8c34ae51c606d5\",\"location\":null,\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":null,\"salary_currency\":null,\"updated_at\":\"2026-10-19T17:49:09.730Z\",\"created_at\":\"2026-07-02T12:49:41.654Z\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix.crew.talkpush.com\/apply\/concentrix\/W3E7FFX3TAGZ030VB18RJVH88W22HFDD\",\"apply_url\":\"https:\/\/concentrix.crew.talkpush.com\/apply\/concentrix\/W3E7FFX3TAGZ030VB18RJVH88W22HFDD\",\"head_count\":null,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"on_site\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-crew\",\"internal_job_listing\":null,\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":null,\"enable_onboarding\":null,\"accept_duplicate_applications\":null,\"delay_between_two_applications\":null,\"auto_call\":null,\"on_erp_listing\":null,\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":null,\"relevance_score\":\"1\"},{\"id\":\"1215\",\"campaign_id\":\"21395\",\"campaign_title\":\"Manager I, Facility Management R1739066\",\"campaign_type\":\"job_application\",\"job_title\":\"Manager, Facility Manager\",\"street\":\"PHL Cagayan de Oro - 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This position provides customer service support \/ Technical Support and resolution of routine problems regarding client's product or services.\\nExperience \u2013 Fresher or any experience\",\"long_description\":\"<p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p><\/p><p>In case you are selected for a Content Moderator role, please note that:<\/p><p><\/p><p>1. The nature of the job will include accessing explicit content that includes text, picture, video etc.<\/p><p><\/p><p>2. It will involve content curation, moderation &amp; review of content uploaded on the platform. The reported content will need to be reviewed to find out any kind of abuse including &amp; not limited to Violence, Extremism, Pornography, &amp; Ultra Graphic along with a wide variety of content supporting or opposing religious, sexual, social thought process or behaviours.<\/p><p><\/p><p>3. It includes reviewing content that may be sensitive in nature and need to focus whether reviewed content is in violation of our client\u2019s terms of service<\/p><p>\u00a0\u00a0\u00a0<\/p><p><\/p><p>Candidate Profile<\/p><p><\/p><p>\u2022 Graduate \/ Undergraduate in any discipline (may vary basis the job requirement)<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact simulations, including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed \u00a0<\/p><p><\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Confirm customer understanding of the solution and provide additional customer education as needed<\/p><p><\/p><p>\u2022 Demonstrate strong probing and problem-solving skills<\/p><p><\/p><p>\u2022 Should be able to handle complex queries from customer and resolve the same independently<\/p><p>\u00a0\u00a0\u00a0<\/p><p><span>Disclaimer\u00a0\u00a0<\/span><\/p><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p><p><\/p><p>Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.<\/p><p><\/p><p>Concentrix (including any employee or any affiliates) or any authorized third party (consultants \/ agencies \/ vendors) who assist in recruiting activities ever asked for any recruitment, processing or any other kind of fees in exchange for a job offer, or for any other recruitment related activities.<\/p><p><\/p>\",\"ats_external_id\":\"R1367218\",\"location\":\"Kolkata, West Bengal\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-12T20:48:27.444+08:00\",\"created_at\":\"2026-07-01T22:04:34.079+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zNzY3Mw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/IND-Kolkata---Millenium-City-Tower-II-6th\/Representative--Operations_R1367218\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"language\":[],\"location\":{\"city\":\"Kolkata\",\"state\":\"West Bengal\",\"country\":{\"wid\":\"c4f78be1a8f14da0ab49ce1162348a5e\",\"iso2\":\"IN\",\"iso3\":\"IND\",\"descriptor\":\"India\",\"iso_numeric\":\"356\"},\"postal_code\":\"700091\",\"primary_location\":{\"id\":\"IN-KOL-MILLE-04\",\"wid\":\"740544c0a47f01cbd38db48e1f116863\",\"descriptor\":\"IND Kolkata - Millenium City, Tower II, 6th\"}},\"languages\":null,\"recruiter\":{\"email\":{\"wid\":\"b306ebfdd9ad01079174e8eb795a0003\",\"address\":\"akancha.singh1@concentrix.com\"},\"last_name\":\"Singh\",\"first_name\":\"Akancha\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"},{\"id\":\"CF Finance and Accounting Operations\",\"wid\":\"0227dc387a09014d71e524f0f465033c\",\"descriptor\":\"Finance and Accounting Operations\"},{\"id\":\"CF Digital\",\"wid\":\"0227dc387a09013a9d49e5c3f465d93a\",\"descriptor\":\"Digital\"},{\"id\":\"CF General\",\"wid\":\"0227dc387a0901d7a8c7e02af565e83e\",\"descriptor\":\"General\"}],\"recruiters\":[{\"id\":\"102324541\",\"wid\":\"db96c74026dc101001881edc42fc0000\",\"descriptor\":\"Himanshu Bhardwaj (102324541)\"},{\"id\":\"102264174\",\"wid\":\"21e8799434dc10223cef9cefd2c00000\",\"descriptor\":\"Rakesh Pradhan (102264174)\"},{\"id\":\"206622\",\"wid\":\"9f196ba80a8701b81bc0be9e0519e489\",\"descriptor\":\"Amar Singh (206622)\"},{\"id\":\"5030116\",\"wid\":\"9f196ba80a8701e1d6d0bc2d041908bf\",\"descriptor\":\"Rupali Ghosh (5030116)\"},{\"id\":\"059943\",\"wid\":\"9f196ba80a870174fbaf893d07195cdb\",\"descriptor\":\"Madhavi Deshpande. 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6th\",\"city\":\"Kolkata\",\"state\":\"West Bengal\",\"postal_code\":\"700091\",\"region\":null,\"country\":\"India\",\"short_description\":\"The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0<\/h2><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p><\/p><p>In case you are selected for a Content Moderator role, please note that:<\/p><p>1. The nature of the job will include accessing explicit content that includes text, picture, video etc.<\/p><p><\/p><p>2. It will involve content creation; moderation &amp; review of content uploaded on the platform. The reported content will need to be reviewed to find out any kind of abuse including &amp; not limited to Violence, Extremism, Pornography, &amp; Ultra Graphic along with a wide variety of content supporting or opposing religious, sexual, social thought process or behaviors.<\/p><p><\/p><p>3. It includes reviewing content that may be sensitive in nature and need to focus whether reviewed content is in violation of our client\u2019s terms of service<\/p><p>\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0<\/h2><p>\u2022 <span>Graduate \/ Undergraduate in any discipline (may vary basis the job requirement)<\/span><\/p><p><\/p><p>\u2022 0 to 3 years of relevant experience<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations, including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0<\/h2><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge.\u00a0 Works with close supervision and clearly defined procedures.\u00a0 Starting to demonstrate familiarity with client terminology, operating standards and procedures.\u00a0 Starter without sustained metric performance levels.<\/p><p><\/p><h2>\u2022 Ability to effectively communicate, both written and verbally<\/h2><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy<\/p><p>\u2022 Clarify customer requirements; probe for and confirm understanding of requirements or problem<\/p><p>\u2022 Confirm customer understanding of the solution and provide additional customer education as needed<\/p><p>\u2022 Ability to learn including strong problem-solving skills<\/p><p>\u2022 Demonstrate strong probing and problem-solving skills<\/p><p>\u2022 Should be able to handle complex queries<\/p><p>\u2022 Should be able to resolve customer queries independently\u00a0<\/p><p><\/p><h2><b>Disclaimer\u00a0\u00a0 <\/b><\/h2><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p><p><\/p><p>Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.<\/p><p><\/p><p><span><span><span><span>NOTICE: Recruitment Fraud Alert<\/span><\/span><\/span><\/span><\/p><p><span><span><span><span><b>Concentrix hires people solely based on merit. We do not request or accept payments or security deposits from candidates during our hiring process. \u00a0We also don&#39;t solicit payment to verify a candidate&#39;s banking information upon employment. If you or anyone else receives unexpected communication about a job offer or interview that involves money, please be vigilant and identify it as a potential scam.\u00a0\u00a0<\/b><\/span><br \/><span><b>Learn more: <\/b><\/span><a href=\\\"https:\/\/www.concentrix.com\/scam-warning\/\\\" target=\\\"_blank\\\"><span><b>https:\/\/www.concentrix.com\/scam-warning\/<\/b><\/span><\/a><\/span><\/span><\/span><\/p><p><span><span><span>\u00a0<\/span><\/span><\/span><\/p>\",\"ats_external_id\":\"R1612399\",\"location\":\"Kolkata, West Bengal\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-12T20:48:23.051+08:00\",\"created_at\":\"2026-07-01T22:04:33.833+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zNzY3Mg?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/IND-Kolkata---Millenium-City-Tower-II-6th\/Customer-Service-Representative_R1612399\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"language\":[],\"location\":{\"city\":\"Kolkata\",\"state\":\"West Bengal\",\"country\":{\"wid\":\"c4f78be1a8f14da0ab49ce1162348a5e\",\"iso2\":\"IN\",\"iso3\":\"IND\",\"descriptor\":\"India\",\"iso_numeric\":\"356\"},\"postal_code\":\"700091\",\"primary_location\":{\"id\":\"IN-KOL-MILLE-04\",\"wid\":\"740544c0a47f01cbd38db48e1f116863\",\"descriptor\":\"IND Kolkata - 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speaking) - Remote - E-bike industry MA05\",\"street\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"address\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"postal_code\":\"8020\",\"region\":null,\"country\":\"Spain\",\"short_description\":\"\",\"long_description\":\"<br \/><p><b>Experience the power of a game-changing career<\/b>\u00a0<\/p><br \/><p>Want to be part of an innovative and growing team? We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries.\u00a0<\/p><br \/><p>If you\u2019re looking to grow and be inspired, as a<b> Technical Product Expert (Remote)<\/b>, you will be part of our team of game-changers who are powering the brands of the future in the fashion industry.\u00a0<\/p><br \/><p><b>Career growth and personal development\u00a0<\/b><\/p><br \/><p>This is a great opportunity to experience the power of what\u2019s next and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed.\u00a0<\/p><br \/><p><b>What you will do in this role\u00a0<\/b><\/p><br \/><p>In everything we do, we believe in doing right by and for people \u2013 our clients, their customers, our people, our community, and our planet.\u00a0<\/p><br \/><p>At Mahle SBS as a Technical Product Expert on our team, you will:<\/p><br \/><p>-Provide technical support and\u00a0assistance\u00a0to customers via e-mail and\u00a0phone.<\/p><p>-Addresses,\u00a0responds\u00a0and resolves to customer inquiries on products and services, including installation,\u00a0operational functions,\u00a0troubleshooting\u00a0and maintenance.\u00a0 <\/p><p>-Provide response\u00a0in a timely manner\u00a0to customers queries\u00a0and focuses on building close long-term client relationships.\u00a0\u00a0<\/p><br \/><p>We are looking for a passionate candidate with a high sense of Teamwork.\u00a0\u00a0<\/p><br \/><p><b>Key Responsibilities &amp; Tasks:\u00a0<\/b><\/p><br \/><p>- Delivers training to OEM\u00b4s and assemblers as per request and business needs.\u00a0\u00a0<\/p><p>- Deploys high level knowledge in the market and collect information for corrective action &amp; improvement.\u00a0\u00a0<\/p><p>- Takes control of OEM\u00b4s claim by escalating to key company areas if necessary.\u00a0\u00a0<\/p><p>- Coordinates with Supply Chain department for parts pick-ups and replacement shipments.\u00a0\u00a0<\/p><p>- Guides customers through diagnostic and troubleshooting processes, which may include use of diagnostic\u00a0tools and software and\/or following verbal instructions.\u00a0\u00a0<\/p><p>- Consults with users to\u00a0determine\u00a0steps and procedures taken to\u00a0identify\u00a0and resolve the problem.\u00a0\u00a0<\/p><p>- Prepares customer reports to track progress on improvement actions\u00a0\u00a0<\/p><p>- Performs other related duties as assigned.\u00a0<\/p><br \/><p><b>Required skills:\u00a0<\/b>\u00a0<\/p><br \/><p>- Bike industry or mechatronic background is important\u00a0\u00a0<\/p><p>- Excellent verbal and written communications skills\u00a0\u00a0<\/p><p>- Excellent interpersonal and computer skills\u00a0\u00a0<\/p><p>- Proficient in customer focus skills\u00a0\u00a0<\/p><p>- Professional and pleasant telephone and face to face manner\u00a0\u00a0<\/p><p>- Availability to travel and visit customers when\u00a0required\u00a0\u00a0<\/p><p>- Strong analytical and problem-solving skills\u00a0\u00a0<\/p><p>- Excellent time management and organizational skills\u00a0\u00a0<\/p><br \/><br \/><p><b>Concentrix is a great match if you:\u00a0<\/b><\/p><br \/><p>- Are proficient or bilingual in German plus an advanced level of English\u00a0<\/p><p>- High School graduate or Higher <\/p><p>- Have customer care skills \u2013 ability to listen to and understand the customers\u2019 need\u00a0<\/p><p>- At least 3 years\u2019 experience in customer service environment<\/p><p>- CMS Office Package \/ MS Dynamics 365 \/ SAP <\/p><p>- Logistics knowledge \/ Training Skills \/ Innovation skills<\/p><br \/><p>Don\u2019t meet every requirement? No worries. We\u2019re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don\u2019t check every box, we still encourage you to apply. We\u2019ll do our best to match you with the right job, whether it\u2019s this one or another role.<\/p><br \/><p><b>What\u2019s in it for you\u00a0<\/b><\/p><br \/><p>We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. That\u2019s why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for our teams, our customers, and YOU.\u00a0<\/p><br \/><p>In this role, we offer benefits that help support your unique lifestyle:\u00a0<\/p><br \/><p>- Full-time 39 hours\/week permanent contract<\/p><p>- Schedule: Monday to Friday, 09:00 - 18:00<\/p><p>- Salary package: \u20ac22,500 gross\/year &#43; up to \u20ac2,400 gross\/year in bonus<\/p><p>- Barcelona office or 100% remote anywhere in Spain<\/p><p>- Full paid training on the company and the project you&#39;ll be working on\u00a0<\/p><p>- Career development programs, specialized courses\u00a0<\/p><br \/><p><b>Experience the best version of you!\u00a0<\/b><\/p><br \/><p>At Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.\u00a0<\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d\u00a0<\/p><br \/><p>Concentrix is an equal opportunity employer\u00a0<\/p><br \/><p>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. 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The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. \\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p>Senior Manager (Software Engineering)<br \/>Engineering Manager with handson skills in,<br \/>1. Dot Net Development<br \/>2. Deep knowledge of Kafka<br \/>3. Azure<br \/>4. Unit testing and Test Automation<br \/>5. DevOps<br \/>6. Php, Power BI, or any other reporting platform.<br \/>7. 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We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries.\u00a0\u00a0<\/p><p><\/p><p>If you\u2019re looking to grow and be inspired, as a <b>Renewal Specialist in Malaga (Hybrid),<\/b> you will be part of our team of game-changers who are powering the brands of the future in tech where you will drive the sales cycle, nurture client relationships and showcase your expertise in advanced cloud technologies.\u00a0\u00a0<\/p><p><\/p><p><b>Career growth and personal development\u00a0<\/b>\u00a0<\/p><p><\/p><p>This is a great opportunity to experience the power of what\u2019s next and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed.\u00a0\u00a0<\/p><p><\/p><p><b>What you will do in this role\u00a0<\/b>\u00a0<\/p><p><\/p><p>In everything we do, we believe in doing right by and for people \u2013 our clients, their customers, our people, our community, and our planet.\u00a0<\/p><p><\/p><p>As a <b>Renewal Specialist<\/b> in our team, you will:\u00a0\u00a0<\/p><p><\/p><p>-Act as Primary point of contact for the customer during the renewals process, building trust &amp; setting the foundation for long term Microsoft relationship \u00a0<\/p><p><\/p><p>-Effectively turn renewals leads into opportunities and revenue pipeline by filtering them through different criteria, e.g. BANT (budget, authority, need and timeline) \u00a0<\/p><p><\/p><p>-Engage with small and medium businesses across industries, company sizes and types to determine their needs and identify upsell\/cross sell opportunities \u00a0<\/p><p><\/p><p>-Understand customers current Microsoft license position, leading with Microsoft&#39;s cloud technologies to secure customer wins, maximizing up-sell and cross-sell opportunities collaborating with Solution Specialists and other stakeholders as needed \u00a0<\/p><p><\/p><p>-Support renewal process by engaging &amp; co-ordinating multiple stakeholders (PCM, TCM, CE) aligned to customer needs, ensuring renewal closes on time<\/p><p><\/p><p><b>Your qualifications\u00a0<\/b>\u00a0<\/p><p><\/p><p>We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. 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Benalmar Local 12\",\"address\":\"ESP Benalm\u00e1dena Costa - Plaza Solymar, C.C. Benalmar Local 12\",\"city\":\"Benalm\u00e1dena Costa\",\"state\":\"Malaga\",\"postal_code\":\"29630\",\"region\":\"Malaga\",\"country\":\"Spain\",\"short_description\":\"The Advisor II, B2B Sales position interfaces with customers via inbound calls, outbound calls, or through the Internet for the purpose of selling products and services. This position is responsible for processing customer orders and sales; providing\/receiving information; selling client products\/service as well as providing basic customer service support.\",\"long_description\":\"<div><\/div><div><p><b>Experience the power of a game-changing career\u00a0<\/b>\u00a0<\/p><p><\/p><p>Are you looking for what\u2019s next? We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries.\u00a0\u00a0<\/p><p><\/p><p>If you\u2019re looking to grow and be inspired, as a <b>Renewal Specialist in Malaga (Hybrid),<\/b> you will be part of our team of game-changers who are powering the brands of the future in tech where you will drive the sales cycle, nurture client relationships and showcase your expertise in advanced cloud technologies.\u00a0\u00a0<\/p><p><\/p><p><b>Career growth and personal development\u00a0<\/b>\u00a0<\/p><p><\/p><p>This is a great opportunity to experience the power of what\u2019s next and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed.\u00a0\u00a0<\/p><p><\/p><p><b>What you will do in this role\u00a0<\/b>\u00a0<\/p><p><\/p><p>In everything we do, we believe in doing right by and for people \u2013 our clients, their customers, our people, our community, and our planet.\u00a0<\/p><p><\/p><p>As a <b>Renewal Specialist<\/b> in our team, you will:\u00a0\u00a0<\/p><p><\/p><p>-Act as Primary point of contact for the customer during the renewals process, building trust &amp; setting the foundation for long term Microsoft relationship \u00a0<br \/>-Effectively turn renewals leads into opportunities and revenue pipeline by filtering them through different criteria, e.g. BANT (budget, authority, need and timeline) \u00a0<br \/>-Engage with small and medium businesses across industries, company sizes and types to determine their needs and identify upsell\/cross sell opportunities \u00a0<br \/>-Understand customers current Microsoft license position, leading with Microsoft&#39;s cloud technologies to secure customer wins, maximizing up-sell and cross-sell opportunities collaborating with Solution Specialists and other stakeholders as needed \u00a0<br \/>-Support renewal process by engaging &amp; co-ordinating multiple stakeholders (PCM, TCM, CE) aligned to customer needs, ensuring renewal closes on time<\/p><p><\/p><p><b>Your qualifications\u00a0<\/b>\u00a0<\/p><p><\/p><p>We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. 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Major or minor in computer science, mathematics or engineering\u00a0\u00a0<\/p><p><\/p><p>Don\u2019t meet every requirement? No worries. We\u2019re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don\u2019t check every box, we still encourage you to apply. We\u2019ll do our best to match you with the right job, whether it\u2019s this one or another role.\u00a0\u00a0<\/p><p><\/p><p><b>What\u2019s in it for you\u00a0\u00a0<\/b><\/p><p><\/p><p>-Full-time 39h\/week, permanent contract: Monday to Friday from 9:00 \u2013 18:00<br \/>- Base Salary of 25,000 euros gross\/year &#43; up to 4,000 euros gross\/ year variable bonus and private medical insurance<br \/>-Great office location in Malaga, with a hybrid work model<br \/>-Full paid training about the company and the project you will be working on\u00a0<br \/>-Career development program and specialized courses\u00a0<\/p><p>\u00a0\u00a0<\/p><p><b>Experience the best version of you!\u00a0<\/b><\/p><p><\/p><p>At <b>Concentrix<\/b>, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.\u00a0<\/p><p><\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d\u00a0<\/p><p><\/p><p><i>Concentrix is an equal opportunity employer<\/i>\u00a0<\/p><p><i>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. 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We\u2019re a global leader in technology and services, powering the brands of the future. Across more than 70 countries, we support some of the world\u2019s most recognized brands \u2014 the ones you use every day \u2014 helping them grow through technology and integrated solutions. <\/p><p>If you\u2019re looking to develop your career and feel inspired, this is your opportunity. As a <b>Fashion Support Consultant<\/b>, you\u2019ll be part of a dynamic team of game-changers shaping the future of the fashion industry.\u00a0<\/p><br \/><p><b>Career Growth and Personal Development<\/b><\/p><br \/><p>This is your chance to grow, learn, and build meaningful connections. We provide comprehensive training, access to the latest tools, and continuous support to help you succeed and progress in your career.\u00a0<\/p><br \/><p><b>What You Will Do in This Role<\/b>\u00a0<\/p><br \/><p>As a <b>Fashion Support Consultant<\/b>, you will:\u00a0<\/p><br \/><ul><li><ul><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Take incoming customer calls (via telephone, email, voicemail, chats, or other automated alerts) and solve users\u2019 demands.\u00a0<\/span><\/li><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Take incoming calls from boutiques and shops via telephone and resolve demands.\u00a0<\/span><\/li><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Log call details onto call management systems and provide response and resolution within SLA. Maintain service and product knowledge and\u00a0expertise\u00a0associated with applications specific to individual customers.\u00a0<\/span><\/li><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Escalate potential service issues initially with Mentor. To follow all the processes and procedures of the project.\u00a0<\/span><\/li><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Ensure contractual SLA is\u00a0maintained.\u00a0<\/span><\/li><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Provide cover for other Agents in their absence, either within the same team or across teams.\u00a0<\/span><\/li><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Liaise with Supervisors\/ Mentors on specific projects where requested.\u00a0<\/span><\/li><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">To understand and\u00a0comply with\u00a0administrative duties including holiday,\u00a0sickness\u00a0and overtime forms in\u00a0a timely\u00a0and\u00a0accurate\u00a0manner.\u00a0<\/span><\/li><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">To attend regular Team Meetings.\u00a0<\/span><\/li><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">To work on\u00a0additional\u00a0tasks required by Supervisor or Mentor connected to keeping up the service performance,\u00a0quality\u00a0and customer satisfaction.\u00a0<\/span><\/li><\/ul><\/li><\/ul><p>\u00a0<b>Requirements<\/b>\u00a0\u202f\u00a0<\/p><ul><li><ul><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Native level of Portuguese plus an fluent level of English\u00a0<\/span><\/li><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Working knowledge of IT Platform, equipment, and applications: Windows\/MS Office\u00a0<\/span><\/li><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Good disposition to work in a customer service environment\u00a0<\/span><\/li><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Customer care skills \u2013 ability to listen to and understand the customers\u2019 needs\u00a0<\/span><\/li><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Ability to take ownership of, and progress calls to resolution or to escalate call to resolution\u00a0<\/span><\/li><\/ul><\/li><\/ul><p>\u202f\u00a0<b>Personal abilities<\/b>\u00a0\u202f\u00a0<\/p><ul><li><ul><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Resistant to stress.\u00a0<\/span><\/li><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Very good\u00a0communication skills.\u00a0<\/span><\/li><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Ability to work in a team.\u00a0<\/span><\/li><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Logical approach to problem solving.\u00a0<\/span><\/li><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Ability to work on\u00a0own\u00a0initiative.\u00a0<\/span><\/li><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Ability to adapt to different situations and needs.\u00a0<\/span><\/li><\/ul><\/li><\/ul><p>\u00a0<b>What\u2019s in It for You<\/b>\u00a0<\/p><br \/><p>In this role, you\u2019ll benefit from:\u00a0<\/p><br \/><ul><li><ul><li>Full-time (39 hours\/week) Monday to Friday (09:00\u201318:00)<\/li><li>Fixed term contract,\u00a0<\/li><li>Salary of \u20ac19,623.94 gross\/year &#43; up to \u20ac1,200 gross\/year in bonus<\/li><li>Onsite Barcelona Office<\/li><li>Referral bonus opportunities<\/li><li>Fully paid training on the company and your project<\/li><li>Career development programs and specialized courses<\/li><\/ul><\/li><\/ul><br \/><p>\u00a0<b>Be Your Best Version<\/b>\u00a0At Concentrix, we invest in our people because we know that when you thrive, our clients and their customers do too.<\/p><p>If this sounds like the next step in your career, we\u2019d love to hear from you. <\/p><p>Apply today and discover why over 440,000 game-changers worldwide choose Concentrix as their employer of choice.\u00a0<\/p><br \/><p><i>Concentrix is an equal opportunity employer<\/i>\u00a0<i>We&#39;re proudly united as one team, one company, globally. 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Bilingual R1742922\",\"campaign_type\":\"job_application\",\"job_title\":\"Fashion Support Consultant - (Turkish speaking) - Onsite - GS02\",\"street\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"address\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"postal_code\":\"8020\",\"region\":\"Catalu\u00f1a\",\"country\":\"Spain\",\"short_description\":\" .\",\"long_description\":\"<br \/><p>\u00a0<\/p><p><span>\u00a0<b>Step into a Game-Changing Career<\/b>\u00a0<\/span><\/p><p><span>\u00a0<\/span><\/p><p><span>Ready to join an innovative and fast-growing team? We\u2019re a global leader in technology and services, powering the brands of the future. Across more than 70 countries, we support some of the world\u2019s most recognized brands \u2014 the ones you use every day \u2014 helping them grow through technology and integrated solutions.<\/span><\/p><p><span>\u00a0<\/span><\/p><p><span>If you\u2019re looking to develop your career and feel inspired, this is your opportunity.<\/span><\/p><p><span>As a <b>Fashion Support Consultant<\/b>, you\u2019ll be part of a dynamic team of game-changers shaping the future of the fashion industry.\u00a0<\/span><\/p><p><span>\u00a0<\/span><\/p><p><span><b>Career Growth and Personal Development<\/b><\/span><\/p><p><span>This is your chance to grow, learn, and build meaningful connections. We provide comprehensive training, access to the latest tools, and continuous support to help you succeed and progress in your career.\u00a0<\/span><\/p><p><span>\u00a0<\/span><\/p><p><span><b>What You Will Do in This Role<\/b>\u00a0<\/span><\/p><p><span>\u00a0<\/span><\/p><p><span>As a <b>Fashion Support Consultant<\/b>, you will:\u00a0<\/span><\/p><p><span>\u00a0<\/span><\/p><ul><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\"><span>Take incoming customer calls (via telephone, email, voicemail, chats, or other automated alerts) and solve users\u2019 demands.\u00a0<\/span><\/span><\/li><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\"><span>Take incoming calls from boutiques and shops via telephone and resolve demands.\u00a0<\/span><\/span><\/li><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\"><span>Log call details onto call management systems and provide response and resolution within SLA. Maintain service and product knowledge and\u00a0expertise\u00a0associated with applications specific to individual customers.\u00a0<\/span><\/span><\/li><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\"><span>Escalate potential service issues initially with Mentor. To follow all the processes and procedures of the project.\u00a0<\/span><\/span><\/li><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\"><span>Ensure contractual SLA is\u00a0maintained.\u00a0<\/span><\/span><\/li><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\"><span>Provide cover for other Agents in their absence, either within the same team or across teams.\u00a0<\/span><\/span><\/li><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\"><span>Liaise with Supervisors\/ Mentors on specific projects where requested.\u00a0<\/span><\/span><\/li><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\"><span>To understand and\u00a0comply with\u00a0administrative duties including holiday,\u00a0sickness\u00a0and overtime forms in\u00a0a timely\u00a0and\u00a0accurate\u00a0manner.\u00a0<\/span><\/span><\/li><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\"><span>To attend regular Team Meetings.\u00a0<\/span><\/span><\/li><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\"><span>To work on\u00a0additional\u00a0tasks required by Supervisor or Mentor connected to keeping up the service performance,\u00a0quality\u00a0and customer satisfaction.\u00a0<\/span><\/span><\/li><\/ul><p style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\"><span>\u00a0<\/span><\/span><\/p><p><span>\u00a0<b>Requirements<\/b>\u00a0\u202f\u00a0<\/span><\/p><p><span>\u00a0<\/span><\/p><ul><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\"><span>Native level of Turkish plus a fluent level of English\u00a0<\/span><\/span><\/li><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\"><span>Working knowledge of IT Platform, equipment, and applications: Windows\/MS Office\u00a0<\/span><\/span><\/li><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\"><span>Good disposition to work in a customer service environment\u00a0<\/span><\/span><\/li><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\"><span>Customer care skills \u2013 ability to listen to and understand the customers\u2019 needs\u00a0<\/span><\/span><\/li><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\"><span>Ability to take ownership of, and progress calls to resolution or to escalate call to resolution\u00a0<\/span><\/span><\/li><\/ul><p style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\"><span>\u00a0<\/span><\/span><\/p><p><span>\u202f\u00a0<b>Personal abilities<\/b>\u00a0\u202f\u00a0<\/span><\/p><p><span>\u00a0<\/span><\/p><ul><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\"><span>Resistant to stress.\u00a0<\/span><\/span><\/li><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\"><span>Very good\u00a0communication skills.\u00a0<\/span><\/span><\/li><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\"><span>Ability to work in a team.\u00a0<\/span><\/span><\/li><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\"><span>Logical approach to problem solving.\u00a0<\/span><\/span><\/li><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\"><span>Ability to work on\u00a0own\u00a0initiative.\u00a0<\/span><\/span><\/li><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\"><span>Ability to adapt to different situations and needs.\u00a0<\/span><\/span><\/li><\/ul><p style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\"><span>\u00a0<\/span><\/span><\/p><p><span>\u00a0<b>What\u2019s in It for You<\/b>\u00a0<\/span><\/p><p><span>\u00a0<\/span><\/p><p><span>In this role, you\u2019ll benefit from:\u00a0<\/span><\/p><p><span>\u00a0<\/span><\/p><ul><li><span>Full-time (39 hours\/week) Monday to Friday (09:00\u201318:00)<\/span><\/li><li><span>Fixed term contract,\u00a0<\/span><\/li><li><span>Salary of \u20ac19,623.94 gross\/year &#43; up to \u20ac1,200 gross\/year in bonus<\/span><\/li><li><span>Onsite Barcelona Office<\/span><\/li><li><span>Referral bonus opportunities<\/span><\/li><li><span>Fully paid training on the company and your project<\/span><\/li><li><span>Career development programs and specialized courses<\/span><\/li><\/ul><p><span>\u00a0<\/span><\/p><p><span>\u00a0<b>Be Your Best Version<\/b>\u00a0At Concentrix, we invest in our people because we know that when you thrive, our clients and their customers do too.<\/span><\/p><p><span>If this sounds like the next step in your career, we\u2019d love to hear from you.<\/span><\/p><p><span>Apply today and discover why over 440,000 game-changers worldwide choose Concentrix as their employer of choice.\u00a0<\/span><\/p><p><span>\u00a0<\/span><\/p><p><span><i>Concentrix is an equal opportunity employer<\/i>\u00a0<i>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/i><\/span><\/p><p style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\"><span>R1742922<\/span><\/span><\/p>\",\"ats_external_id\":\"R1742922\",\"location\":\"Barcelona, Catalu\u00f1a\",\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":\"\",\"salary_currency\":null,\"updated_at\":\"2026-10-21T01:59:14.835+02:00\",\"created_at\":\"2026-06-30T16:05:03.059+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83NDM?\",\"apply_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83NDM\/apply?\",\"head_count\":\"300\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"organization_reference_id\":\"WES05\"},\"language\":[],\"location\":{\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"country\":{\"wid\":\"bd34c524a6a04ae6915f5d96fa086199\",\"iso2\":\"ES\",\"iso3\":\"ESP\",\"descriptor\":\"Spain\",\"iso_numeric\":\"724\"},\"postal_code\":\"8020\",\"primary_location\":{\"id\":\"ES-BAR-SELVA-01\",\"wid\":\"e3ece62c945d101d479c643715ac0000\",\"descriptor\":\"ESP Barcelona - 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Inglese Fluente - Settore Travel\",\"street\":null,\"address\":null,\"city\":\"Lecce\",\"state\":\"\",\"postal_code\":\"73100\",\"region\":\"Puglia\",\"country\":\"Italy\",\"short_description\":\"Join Concentrix Today!\",\"long_description\":\"<p><strong>Vuoi usare l&rsquo;inglese ogni giorno e lavorare in un ambiente internazionale senza lasciare Lecce?<\/strong><\/p>\\n<p>Se ti piacciono le lingue, la tecnologia e il contatto con le persone, questa &egrave; l&rsquo;opportunit&agrave; giusta per te.<\/p>\\n<p>Entrerai in un team giovane, dinamico e in continua crescita, dove potrai sviluppare competenze concrete nel <strong>Customer Care inbound e back office<\/strong>, lavorando per un contesto internazionale nel <strong>settore travel<\/strong>.<\/p>\\n<p><strong>QUALE SAR&Agrave; IL TUO CONTRIBUTO?<\/strong><\/p>\\n<p>Ti occuperai di assistenza clienti con un mix di <strong>attivit&agrave; di back office<\/strong> e <strong>gestione chiamate inbound :<\/strong><\/p>\\n<ul>\\n<li>Supporto informativo su servizi, prenotazioni e richieste di assistenza B2B e B2C<\/li>\\n<li>Risoluzione di problematiche con approccio pratico e orientato alla soluzione<\/li>\\n<\/ul>\\n<p><strong>CHI CERCHIAMO?<\/strong><\/p>\\n<p>Cerchiamo persone curiose, comunicative e orientate alla soluzione, che vogliano crescere in un contesto internazionale.<\/p>\\n<p><strong>Requisiti:<\/strong><\/p>\\n<ul>\\n<li>Diploma di scuola superiore (requisito minimo)<\/li>\\n<li>Ottima conoscenza della lingua italiana e <strong>conoscenza fluente dell&rsquo;inglese<\/strong><\/li>\\n<li>Eccellenti capacit&agrave; comunicative, ascolto attivo e problem solving<\/li>\\n<li>Buone competenze informatiche e utilizzo del PC<\/li>\\n<li>Capacit&agrave; di lavorare sotto pressione (es. imprevisti, picchi di richieste)<\/li>\\n<li>Disponibilit&agrave; a lavorare su turni all&rsquo;interno della fascia oraria Luned&igrave;-Domenica 08:00\/22:00<\/li>\\n<li>Precisione e attenzione ai dettagli<\/li>\\n<li>Disponibilit&agrave; a lavorare nella nostra nuova sede di Viale della Repubblica, 41 &ndash; Lecce<\/li>\\n<li><strong>Inizio stimato : ottobre<\/strong><\/li>\\n<\/ul>\\n<p><strong>COSA OFFRIAMO<\/strong><\/p>\\n<ul>\\n<li>Ambiente giovane, internazionale e inclusivo<\/li>\\n<li>Formazione iniziale preassuntiva<\/li>\\n<li>Rimborso formazione con i ticket restaurant<\/li>\\n<li>Convenzioni aziendali su centinaia di brand famosi<\/li>\\n<li>Contratto iniziale di 2 mesi , CCNL Telecomunicazioni , area B1 (ex livello 2); (con possibilit&agrave; di fare ore extra)<\/li>\\n<li>Accesso a piattaforme di formazione online (linkedin Learning)<\/li>\\n<\/ul>\\n<p><strong>Se ritieni di avere i requisiti candidati subito!!!<\/strong><\/p>\\n<p><strong>CHI SIAMO<\/strong>&nbsp;&nbsp;<\/p>\\n<p>Con +440.000 game-changers in tutto il mondo, siamo specializzati nel fornire eccezionali esperienze di assistenza clienti e nel promuovere la trasformazione digitale per alcune delle pi&ugrave; importanti e migliori aziende del mercato globale. La storia di Concentrix &egrave; iniziata nel 2004 con poco pi&ugrave; di 20 persone.<\/p>\\n<p>Ci impegniamo per offrire pari opportunit&agrave; di impiego a tutte le candidate e tutti i candidati e per garantire un ambiente di lavoro privo di discriminazioni. Tutte le nostre pratiche di selezione si basano sulle esigenze aziendali, su requisiti specifici richiesti per la posizione e sulle qualifiche professionali, senza considerare razza, et&agrave;, identit&agrave; di genere, orientamento sessuale, religione, etnia, stato familiare o genitoriale, disabilit&agrave; o qualsiasi altra classificazione protetta dalle leggi nazionali applicabili.<\/p>\",\"ats_external_id\":\"IT-247\",\"location\":\"Lecce, Puglia\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-19T01:59:12.796+02:00\",\"created_at\":\"2026-06-30T14:33:20.245+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-italy.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNDc?\",\"apply_url\":\"https:\/\/concentrix-italy.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNDc\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":\"travel_and_tourism\",\"contract_type\":\"Permanent\",\"locale\":\"it\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-italy\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"1\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":\"0\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"1580\",\"campaign_id\":\"739\",\"campaign_title\":\"Advisor I, Customer Service - Bilingual R1742916\",\"campaign_type\":\"job_application\",\"job_title\":\"Fashion Support Consultant - (Italian speaking) - Onsite - GS02\",\"street\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"address\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"postal_code\":\"8020\",\"region\":\"Catalu\u00f1a\",\"country\":\"Spain\",\"short_description\":\" .\",\"long_description\":\"<p><b>Step into a Game-Changing Career<\/b>\u00a0Ready to join an innovative and fast-growing team? <\/p><p>We\u2019re a global leader in technology and services, powering the brands of the future. Across more than 70 countries, we support some of the world\u2019s most recognized brands \u2014 the ones you use every day \u2014 helping them grow through technology and integrated solutions.If you\u2019re looking to develop your career and feel inspired, this is your opportunity. <\/p><br \/><p>As a <b>Fashion Support Consultant<\/b>, you\u2019ll be part of a dynamic team of game-changers shaping the future of the fashion industry.\u00a0<\/p><br \/><p><b>Career Growth and Personal Development<\/b>This is your chance to grow, learn, and build meaningful connections. We provide comprehensive training, access to the latest tools, and continuous support to help you succeed and progress in your career.\u00a0<\/p><br \/><p><b>What You Will Do in This Role<\/b>\u00a0As a <b>Fashion Support Consultant<\/b>, you will:\u00a0<\/p><br \/><ul><li><ul><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Take incoming customer calls (via telephone, email, voicemail, chats, or other automated alerts) and solve users\u2019 demands.\u00a0<\/span><\/li><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Take incoming calls from boutiques and shops via telephone and resolve demands.\u00a0<\/span><\/li><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Log call details onto call management systems and provide response and resolution within SLA. Maintain service and product knowledge and\u00a0expertise\u00a0associated with applications specific to individual customers.\u00a0<\/span><\/li><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Escalate potential service issues initially with Mentor. To follow all the processes and procedures of the project.\u00a0<\/span><\/li><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Ensure contractual SLA is\u00a0maintained.\u00a0<\/span><\/li><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Provide cover for other Agents in their absence, either within the same team or across teams.\u00a0<\/span><\/li><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Liaise with Supervisors\/ Mentors on specific projects where requested.\u00a0<\/span><\/li><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">To understand and\u00a0comply with\u00a0administrative duties including holiday,\u00a0sickness\u00a0and overtime forms in\u00a0a timely\u00a0and\u00a0accurate\u00a0manner.\u00a0<\/span><\/li><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">To attend regular Team Meetings.\u00a0<\/span><\/li><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">To work on\u00a0additional\u00a0tasks required by Supervisor or Mentor connected to keeping up the service performance,\u00a0quality\u00a0and customer satisfaction.\u00a0<\/span><\/li><\/ul><\/li><\/ul><p>\u00a0<b>Requirements<\/b>\u00a0\u202f\u00a0<\/p><ul><li><ul><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Native level of Italian plus an fluent level of English\u00a0<\/span><\/li><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Working knowledge of IT Platform, equipment, and applications: Windows\/MS Office\u00a0<\/span><\/li><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Good disposition to work in a customer service environment\u00a0<\/span><\/li><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Customer care skills \u2013 ability to listen to and understand the customers\u2019 needs\u00a0<\/span><\/li><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Ability to take ownership of, and progress calls to resolution or to escalate call to resolution\u00a0<\/span><\/li><\/ul><\/li><\/ul><p>\u202f\u00a0<b>Personal abilities<\/b>\u00a0\u202f\u00a0<\/p><ul><li><ul><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Resistant to stress.\u00a0<\/span><\/li><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Very good\u00a0communication skills.\u00a0<\/span><\/li><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Ability to work in a team.\u00a0<\/span><\/li><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Logical approach to problem solving.\u00a0<\/span><\/li><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Ability to work on\u00a0own\u00a0initiative.\u00a0<\/span><\/li><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\">Ability to adapt to different situations and needs.\u00a0<\/span><\/li><\/ul><\/li><\/ul><p>\u00a0<\/p><p><b>What\u2019s in It for You<\/b><\/p><br \/><p>In this role, you\u2019ll benefit from:\u00a0<\/p><br \/><p>                                Full-time (39 hours\/week) Monday to Friday (09:00\u201318:00)<\/p><ul><li><ul><li>Fixed term contract,\u00a0<\/li><li>Salary of \u20ac19,623.94 gross\/year &#43; up to \u20ac1,200 gross\/year in bonus<\/li><li>Onsite Barcelona Office<\/li><li>Referral bonus opportunities<\/li><li>Fully paid training on the company and your project<\/li><li>Career development programs and specialized courses<\/li><\/ul><\/li><\/ul><p>\u00a0<\/p><p><b>Be Your Best Version<\/b><\/p><p>\u00a0<\/p><p>At Concentrix, we invest in our people because we know that when you thrive, our clients and their customers do too. <\/p><p>If this sounds like the next step in your career, we\u2019d love to hear from you. Apply today and discover why over 440,000 game-changers worldwide choose Concentrix as their employer of choice.<\/p><p>\u00a0<\/p><p><i>Concentrix is an equal opportunity employer<\/i>\u00a0<\/p><p><i>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. 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We&#39;re a global technology and services leader that powers the brands of the future. We help well-known brands - the ones you use every day - improve their businesses with technology and integrated solutions, in over 70 countries.<\/p><p>If you&#39;re looking to grow and be inspired, as a Customer Service Representative in Barcelona (on-site) you will be part of our team of game-changers who are powering the brands of the future.<\/p><p>Career growth and personal development<\/p><p>This is a great opportunity to experience the power of what&#39;s next and develop &#34;friends for life&#34; at the same time. We&#39;ll give you all the training, cutting-edge technologies, and the continuing support you&#39;ll need to succeed.<\/p><p>What you will do in this role<\/p><p>In everything we do, we believe in doing right by and for people - our clients, their customers, our people, our community, and our planet.<\/p><p>As a Customer Service Representative on our team, you will:<\/p><p>- Take incoming customer calls (via telephone, email, voicemail, pager, or other automated alerts) and solve users&#39; demands <br \/>- Log call details onto call management systems and provide response and resolution within SLA <br \/>- Maintain service and product knowledge and expertise associated with applications specific to individual customers.<\/p><p>Concentrix is a great match if you:<\/p><p>- Are proficient or bilingual in German plus an advanced level English <br \/>- Have good disposition to work in a customer service environment <br \/>- Have customer care skills - ability to listen to and understand the customers&#39; need <br \/>- Can take ownership of, and progress calls to resolution or to escalate call to resolution<\/p><p>\u00a0<\/p><p>Don&#39;t meet every requirement? No worries. We&#39;re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don&#39;t check every box, we still encourage you to apply. We&#39;ll do our best to match you with the right job, whether it&#39;s this one or another role.<\/p><p>\u00a0<\/p><p>What&#39;s in it for you<\/p><p>- 39 hours\/week permanent contract<br \/>- Schedule: rotative Monday to Saturday from 11:00 to 20:00<br \/>- Salary range from 19k to 22k<br \/>- Excellent office location in Barcelona<br \/>- Full paid training on the company and the project you&#39;ll be working on - Career development programs and specialized courses<\/p><p>Experience the best version of you!<\/p><p>\u00a0<\/p><p>At Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.<\/p><p>\u00a0<\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. 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Bilingual R1742913\",\"campaign_type\":\"job_application\",\"job_title\":\"Fashion Support Consultant - (French speaking) - Onsite - GS02\",\"street\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"address\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"postal_code\":\"8020\",\"region\":\"Catalunya\",\"country\":\"Spain\",\"short_description\":\" .\",\"long_description\":\"<br \/><p>\u00a0<\/p><p><span>\u00a0<b>Step into a Game-Changing Career<\/b>\u00a0<\/span><\/p><p><span>\u00a0<\/span><\/p><p><span>Ready to join an innovative and fast-growing team? We\u2019re a global leader in technology and services, powering the brands of the future. Across more than 70 countries, we support some of the world\u2019s most recognized brands \u2014 the ones you use every day \u2014 helping them grow through technology and integrated solutions.<\/span><\/p><p><span>If you\u2019re looking to develop your career and feel inspired, this is your opportunity.<\/span><\/p><p><span>As a <b>Fashion Support Consultant<\/b>, you\u2019ll be part of a dynamic team of game-changers shaping the future of the fashion industry.\u00a0<\/span><\/p><p><span>\u00a0<\/span><\/p><p><span><b>Career Growth and Personal Development<\/b><\/span><\/p><p><span>This is your chance to grow, learn, and build meaningful connections. We provide comprehensive training, access to the latest tools, and continuous support to help you succeed and progress in your career.\u00a0<\/span><\/p><p><span>\u00a0<\/span><\/p><p><span><b>What You Will Do in This Role<\/b>\u00a0<\/span><\/p><p><span>\u00a0<\/span><\/p><p><span>As a <b>Fashion Support Consultant<\/b>, you will:\u00a0<\/span><\/p><p><span>\u00a0<\/span><\/p><ul><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\"><span>Take incoming customer calls (via telephone, email, voicemail, chats, or other automated alerts) and solve users\u2019 demands.\u00a0<\/span><\/span><\/li><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\"><span>Take incoming calls from boutiques and shops via telephone and resolve demands.\u00a0<\/span><\/span><\/li><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\"><span>Log call details onto call management systems and provide response and resolution within SLA. Maintain service and product knowledge and\u00a0expertise\u00a0associated with applications specific to individual customers.\u00a0<\/span><\/span><\/li><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\"><span>Escalate potential service issues initially with Mentor. To follow all the processes and procedures of the project.\u00a0<\/span><\/span><\/li><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\"><span>Ensure contractual SLA is\u00a0maintained.\u00a0<\/span><\/span><\/li><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\"><span>Provide cover for other Agents in their absence, either within the same team or across teams.\u00a0<\/span><\/span><\/li><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\"><span>Liaise with Supervisors\/ Mentors on specific projects where requested.\u00a0<\/span><\/span><\/li><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\"><span>To understand and\u00a0comply with\u00a0administrative duties including holiday,\u00a0sickness\u00a0and overtime forms in\u00a0a timely\u00a0and\u00a0accurate\u00a0manner.\u00a0<\/span><\/span><\/li><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\"><span>To attend regular Team Meetings.\u00a0<\/span><\/span><\/li><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\"><span>To work on\u00a0additional\u00a0tasks required by Supervisor or Mentor connected to keeping up the service performance,\u00a0quality\u00a0and customer satisfaction.\u00a0<\/span><\/span><\/li><\/ul><p style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\"><span>\u00a0<\/span><\/span><\/p><p><span>\u00a0<b>Requirements<\/b>\u00a0\u202f\u00a0<\/span><\/p><p><span>\u00a0<\/span><\/p><ul><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\"><span>Native level of French plus an fluent level of English\u00a0<\/span><\/span><\/li><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\"><span>Working knowledge of IT Platform, equipment, and applications: Windows\/MS Office\u00a0<\/span><\/span><\/li><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\"><span>Good disposition to work in a customer service environment\u00a0<\/span><\/span><\/li><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\"><span>Customer care skills \u2013 ability to listen to and understand the customers\u2019 needs\u00a0<\/span><\/span><\/li><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\"><span>Ability to take ownership of, and progress calls to resolution or to escalate call to resolution\u00a0<\/span><\/span><\/li><\/ul><p style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\"><span>\u00a0<\/span><\/span><\/p><p><span>\u202f\u00a0<b>Personal abilities<\/b>\u00a0\u202f\u00a0<\/span><\/p><p><span>\u00a0<\/span><\/p><ul><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\"><span>Resistant to stress.\u00a0<\/span><\/span><\/li><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\"><span>Very good\u00a0communication skills.\u00a0<\/span><\/span><\/li><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\"><span>Ability to work in a team.\u00a0<\/span><\/span><\/li><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\"><span>Logical approach to problem solving.\u00a0<\/span><\/span><\/li><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\"><span>Ability to work on\u00a0own\u00a0initiative.\u00a0<\/span><\/span><\/li><li style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\"><span>Ability to adapt to different situations and needs.\u00a0<\/span><\/span><\/li><\/ul><p style=\\\"color:black !important\\\"><span style=\\\"color:#000000\\\"><span>\u00a0<\/span><\/span><\/p><p><span>\u00a0<b>What\u2019s in It for You<\/b>\u00a0<\/span><\/p><p><span>\u00a0<\/span><\/p><p><span>In this role, you\u2019ll benefit from:\u00a0<\/span><\/p><p><span>\u00a0<\/span><\/p><ul><li><span>Full-time (39 hours\/week) Monday to Friday (09:00\u201318:00)<\/span><\/li><li><span>Fixed term contract,\u00a0<\/span><\/li><li><span>Salary of \u20ac19,623.94 gross\/year &#43; up to \u20ac1,200 gross\/year in bonus<\/span><\/li><li><span>Onsite Barcelona Office<\/span><\/li><li><span>Referral bonus opportunities<\/span><\/li><li><span>Fully paid training on the company and your project<\/span><\/li><li><span>Career development programs and specialized courses<\/span><\/li><\/ul><p><span>\u00a0<\/span><\/p><p><span>\u00a0<b>Be Your Best Version<\/b>\u00a0At Concentrix, we invest in our people because we know that when you thrive, our clients and their customers do too.<\/span><\/p><p><span>If this sounds like the next step in your career, we\u2019d love to hear from you.<\/span><\/p><p><span>Apply today and discover why over 440,000 game-changers worldwide choose Concentrix as their employer of choice.\u00a0<\/span><\/p><p><span>\u00a0<\/span><\/p><p><span><i>Concentrix is an equal opportunity employer<\/i>\u00a0<i>We&#39;re proudly united as one team, one company, globally. 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Buscamos personas apasionadas que quieran marcar la diferencia ofreciendo experiencias y soluciones excepcionales a una de las marcas m\u00e1s conocidas del mundo. Si est\u00e1s listo para crecer con una empresa Fortune 500 con una cultura inclusiva y premiada, tu nueva carrera empieza aqu\u00ed. (Se anima a los veteranos militares a postularse.)<\/p><p><\/p><p><strong>UNA NUEVA CARRERA IMPULSADA POR TI<\/strong><\/p><p>\u00bfEst\u00e1s buscando un cambio de carrera \u201ctrabajando desde casa\u201d con una organizaci\u00f3n global innovadora que fomente una verdadera cultura inclusiva centrada en las personas y un sentido genuino de pertenencia? \u00bfTe gustar\u00eda unirte a una empresa Fortune 500 que cada a\u00f1o recibe premios como \u201c<strong>Los Mejores Lugares para Trabajar del Mundo<\/strong>\u201d, \u201c<strong>Mejor Cultura Empresarial<\/strong>\u201d y \u201c<strong>Mejores Empresas para Crecimiento Profesional<\/strong>\u201d? \u00a1Entonces un puesto de Representante de Servicio al Cliente remoto en Concentrix es el lugar ideal para ti!<\/p><p>Como Representante de Servicio al Cliente remoto (Biling\u00fce: Ingl\u00e9s \/ Espa\u00f1ol) (estacional), te unir\u00e1s a un equipo org\u00e1nicamente diverso de todo el mundo, donde todos los miembros contribuyen y apoyan el \u00e9xito y bienestar de los dem\u00e1s, orgullosamente unidos como \u201ccambiadores de juego\u201d. Juntos, servimos como el socio de transformaci\u00f3n inteligente para las marcas m\u00e1s reconocidas del mundo, ofreciendo experiencias excepcionales a los clientes con innovaci\u00f3n impulsada por la tecnolog\u00eda.<\/p><p><\/p><p><strong>CRECIMIENTO PROFESIONAL Y DESARROLLO PERSONAL<\/strong><br>&nbsp;<\/p><p>Esta es una excelente oportunidad de teletrabajo que te permitir\u00e1 reimaginar una nueva trayectoria profesional y, al mismo tiempo, cultivar amistades para toda la vida. Te brindaremos toda la capacitaci\u00f3n, las tecnolog\u00edas y el apoyo continuo que necesitas para alcanzar el \u00e9xito. Adem\u00e1s, en Concentrix, existe un verdadero potencial de crecimiento profesional (y personal). De hecho, \u00a1aproximadamente el 80 % de nuestros gerentes y l\u00edderes han sido ascendidos internamente! Por eso, ofrecemos una gama de programas GRATUITOS de Aprendizaje y Desarrollo de Liderazgo, dise\u00f1ados para guiarte hacia la carrera que siempre has so\u00f1ado.<\/p><p><\/p><p><strong>LO QUE HAR\u00c1S EN ESTE ROL<\/strong><\/p><p><\/p><p>Como representante de servicio al cliente (estacional) que trabaja desde casa, usted:<\/p><ul><li><p>Brindar soporte al cliente entrante utilizando una gu\u00eda de flujo de llamadas en el idioma preferido del cliente<\/p><\/li><li><p>Ayudar a los clientes a resolver problemas t\u00e9cnicos b\u00e1sicos<\/p><\/li><li><p>Rastrear, documentar y recuperar informaci\u00f3n en bases de datos<\/p><\/li><li><p>Ofrecer productos y\/o servicios adicionales<\/p><\/li><li><p>Ofrecer experiencias expertas al cliente\u2026con una sonrisa<\/p><\/li><\/ul><p><\/p><p><strong>SUS CALIFICACIONES<\/strong><\/p><p><\/p><p>Sus habilidades, integridad, conocimiento y genuina compasi\u00f3n aportar\u00e1n valor y \u00e9xito en cada interacci\u00f3n con el cliente. Otros requisitos para nuestro puesto de Representante de Servicio al Cliente (estacional) (Remoto) incluyen:<\/p><ul><li><p>La capacidad de leer, escribir y hablar con fluidez tanto en espa\u00f1ol como en ingl\u00e9s.<\/p><\/li><li><p>M\u00e1s de 1 a\u00f1o de experiencia en atenci\u00f3n al cliente<\/p><\/li><li><p>Disponibilidad abierta<\/p><\/li><li><p>Un diploma de escuela secundaria o GED<\/p><\/li><li><p>Un entorno tranquilo y sin distracciones para trabajar en su casa.<\/p><\/li><li><p>Competencia en multitareas de ritmo r\u00e1pido<\/p><\/li><li><p>Af\u00e1n por aprender nuevas tecnolog\u00edas<\/p><\/li><li><p>S\u00f3lidas habilidades de navegaci\u00f3n inform\u00e1tica y conocimiento de PC.<\/p><\/li><li><p>Una computadora de escritorio o port\u00e1til para completar las pruebas de PC e Internet; se puede proporcionar una computadora de trabajo seg\u00fan el puesto ofrecido, pero no est\u00e1 garantizada (se discutir\u00e1 m\u00e1s a fondo con un reclutador)<\/p><\/li><li><p>Internet de alta velocidad (sin conexi\u00f3n inal\u00e1mbrica\/puntos de acceso ni sat\u00e9lite) y un tel\u00e9fono inteligente<\/p><\/li><li><p>Debe residir en los Estados Unidos y tener una direcci\u00f3n estadounidense v\u00e1lida para residir.<\/p><\/li><\/ul><p><\/p><p><strong>\u00bfQU\u00c9 HAY PARA TI?<\/strong><\/p><p><\/p><p>Una de las creencias culturales de nuestra empresa dice: \u00abDefendemos a nuestra gente\u00bb. Por eso, invertimos significativamente en nuestros innovadores, nuestra infraestructura y nuestras capacidades para garantizar el \u00e9xito a largo plazo tanto de nuestros equipos como de nuestros clientes. Invertiremos en TI para impulsar tu trayectoria profesional y tu desarrollo personal. Los beneficios disponibles para los empleados estadounidenses elegibles en este puesto incluyen:<\/p><ul><li><p>El salario base para este puesto es de $15 a $18 por hora (el salario no ser\u00e1 inferior al salario m\u00ednimo vigente). Los salarios reales variar\u00e1n seg\u00fan el lugar de trabajo, las cualificaciones, las habilidades, la educaci\u00f3n, la experiencia y las competencias. Los beneficios disponibles para los empleados elegibles incluyen seguro m\u00e9dico, dental y de la vista, programa integral de asistencia al empleado (PAE), plan de jubilaci\u00f3n 401(k), d\u00edas libres y festivos remunerados, y d\u00edas de capacitaci\u00f3n remunerados. Aceptamos solicitudes para este puesto de forma continua.<\/p><\/li><li><p>Opci\u00f3n de inscripci\u00f3n a DailyPay para acceder al pago \\\"anticipado\\\" cuando lo desee<\/p><\/li><li><p>Capacitaci\u00f3n pagada e incentivos basados \u200b\u200ben el desempe\u00f1o<\/p><\/li><li><p>Oportunidades lucrativas de bonificaci\u00f3n por recomendaci\u00f3n de empleados<\/p><\/li><li><p>Oportunidades de networking empresarial con grupos organizados en los siguientes temas: Red de mujeres, profesionales negros, orgullo LGBTQ+, capacidad (discapacidades), neurodiversidad din\u00e1mica, mujeres en tecnolog\u00eda, campeones de OneEarth y m\u00e1s<\/p><\/li><li><p>Programas de salud y bienestar con socios capacitados para ayudar a promover un yo saludable.<\/p><\/li><li><p>Programas de mentor\u00eda que apoyan su gratificante trayectoria profesional.<\/p><\/li><li><p>Comodidad para trabajar desde casa<\/p><\/li><li><p>Programas y eventos que apoyan la diversidad, la equidad y la inclusi\u00f3n, as\u00ed como la ciudadan\u00eda global, la sostenibilidad y el apoyo comunitario.<\/p><\/li><\/ul><p><\/p><p>Celebraciones por el D\u00eda de Concentrix, el D\u00eda de agradecimiento a quienes cambian el juego, la Semana de servicio al cliente, el D\u00eda Mundial de la Limpieza, #MyOneEarthPromise y m\u00e1s<\/p><p><\/p><p><strong>\u00a1REINVENTA LA MEJOR VERSI\u00d3N DE TI!<\/strong><\/p><p>Si todo esto te parece el siguiente paso perfecto en tu trayectoria profesional, queremos saber de ti. Aplica hoy y descubre por qu\u00e9 medio mill\u00f3n de personas que cambian las reglas del juego en todo el mundo llaman a Concentrix su \u201cempleador preferido\u201d.<\/p><p><strong>DISPONIBILIDAD DE EMPLEO<\/strong><\/p><p>Aceptamos solicitudes para este puesto de manera continua. Actualmente es para una vacante inmediata existente; sin embargo, tambi\u00e9n estamos considerando solicitudes para futuras oportunidades a medida que surjan. Animamos a todos los candidatos interesados a postularse.<\/p><p><\/p><hr><p><\/p><p>Join our award-winning \u201cOne Concentrix\u201d team as a remote Bilingual Customer Service Representative! We\u2019re looking for passionate game-changers to deliver exceptional customer experiences and solutions for one of the world\u2019s best-known brands. If you're ready to grow with a Fortune 500 company with an inclusive, award-winning culture, your new career starts here. (Military veterans are encouraged to apply.)<\/p><p>&nbsp;<\/p><p><strong>A NEW CAREER POWERED BY YOU<\/strong><\/p><p><strong>&nbsp;<\/strong><\/p><p>Are you looking for a \u201cwork from home\u201d career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging? Would you like to join a Fortune 500 company that earns \u201c<strong>World\u2019s Best Workplaces<\/strong>,\u201d \u201c<strong>Best Company Culture<\/strong>,\u201d and \u201c<strong>Best Companies for Career Growth<\/strong>\u201d awards every year? Then a seasonal remote Customer Service Representative at Concentrix is the right place for you!<\/p><p>&nbsp;<\/p><p>As a remote Customer Service Representative (Bilingual: English \/ Spanish), you\u2019ll join an organically diverse team from around the globe where all members contribute to and support each other\u2019s success and wellbeing, proudly united as \u201cgame-changers.\u201d Together, we serve as the intelligent transformation partner for the world\u2019s best-known brands, delivering exceptional customer experiences with tech-powered innovation.<\/p><p><\/p><p><strong>CAREER GROWTH AND PERSONAL DEVELOPMENT<\/strong><\/p><p><br>This is a great \u201cwork from home\u201d opportunity that will allow you to reimagine an all-new career journey and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, technologies, and continuing support you\u2019ll need to succeed. Plus, at Concentrix, there\u2019s real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That\u2019s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you\u2019ve always envisioned.<\/p><p><\/p><p><strong>WHAT YOU WILL DO IN THIS ROLE&nbsp;<\/strong><\/p><p><\/p><p>As a Bilingual Customer Service Representative working from home, you will:<\/p><ul><li><p>Provide inbound customer support using a call flow guide in the customer\u2019s preferred language<\/p><\/li><li><p>Help customers resolve basic technical issues<\/p><\/li><li><p>Track, document, and retrieve information in databases<\/p><\/li><li><p>Offer additional products and\/or services<\/p><\/li><li><p>Deliver expert customer experiences\u2026with a smile<\/p><\/li><\/ul><p><\/p><p><strong>YOUR QUALIFICATIONS<\/strong><\/p><p><\/p><p>Your skills, integrity, knowledge, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our Bilingual Customer Service Representative (Remote) role include:<\/p><ul><li><p>The ability to read, write and speak fluently both Spanish and English<\/p><\/li><li><p>1+ year of customer service experience<\/p><\/li><li><p>Open availability<\/p><\/li><li><p>Interest in seasonal opportunities<\/p><\/li><li><p>A high school diploma or GED<\/p><\/li><li><p>A quiet, distraction-free environment to work from in your home<\/p><\/li><li><p>Proficiency in fast-paced multi-tasking<\/p><\/li><li><p>Eagerness to learn new technologies<\/p><\/li><li><p>Strong computer navigation skills and PC knowledge<\/p><\/li><li><p>A desktop or laptop to complete PC and internet testing; A work computer may be provided depending on the position offered, but is not guaranteed (will be discussed further with a recruiter)<\/p><\/li><li><p>High Speed internet (no wireless\/hotspots or satellite) and a smartphone<\/p><\/li><li><p>Must reside in the United States and have a valid U.S. address for residence<\/p><\/li><\/ul><p><\/p><p><strong>WHAT\u2019S IN IT FOR YOU<\/strong><\/p><p><\/p><p>One of our company\u2019s Culture Beliefs says, \u201cWe champion our people.\u201d That\u2019s why we significantly invest in our game-changers, our infrastructure, and our capabilities to ensure long-term success for both our teams and our customers. And we\u2019ll invest in YOU to aid in your career path and in your personal development. Benefits available to eligible U.S. employees in this role include:<\/p><ul><li><p>The base salary range for this position is $15-$18\/hr. (pay rate will not be below the applicable minimum wage). Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program (EAP), 401(k) retirement plan, paid time off and holidays, and paid training days.<\/p><\/li><li><p>DailyPay enrollment option to access pay \\\"early,\\\" when you want it<\/p><\/li><li><p>Paid training and performance-based incentives<\/p><\/li><li><p>Lucrative employee referral bonus opportunities<\/p><\/li><li><p>Company networking opportunities with organized groups in the following topics: Network of Women, Black Professionals, LGBTQ+ Pride, Ability (Disabilities), Dynamic ((Neurodiversity), Women in Tech, OneEarth Champions, and more<\/p><\/li><li><p>Health and wellness programs with trained partners to help promote a healthy you<\/p><\/li><li><p>Mentorship programs that support your rewarding career journey&nbsp;<\/p><\/li><li><p>Work-from-home convenience<\/p><\/li><li><p>Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support<\/p><\/li><li><p>Celebrations for Concentrix Day, Game-Changer Appreciation Day, Customer Service Week, World Clean Up Day, #MyOneEarthPromise, and more<\/p><\/li><\/ul><p><\/p><p><strong>REIMAGINE THE BEST VERSION OF YOU!&nbsp; <br><br><\/strong><\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why half a million game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d<\/p><p>&nbsp;<\/p><p><strong>JOB AVAILABILITY<\/strong><\/p><p><strong>&nbsp;<\/strong><\/p><p>We accept applications for this position on an ongoing basis. It is currently for an existing, immediate vacancy; however, we are also considering applications for future opportunities as they arise. We encourage all interested candidates to apply.<\/p><p><br><br><p><strong>Physical and Mental Requirements:<br><\/strong>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p><p><strong>&nbsp;<\/strong><\/p><p><strong>Equal Employment Opportunity:<\/strong><\/p><p>Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.<\/p><p>&nbsp;<\/p><p>For more information regarding your EEO rights as an applicant, please visit the following websites:<\/p><ul><li><p><a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf\\\"><u>English<\/u><\/a>&nbsp;&nbsp;<\/p><\/li><li><p><a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf\\\"><u>Spanish<\/u><\/a><\/p><\/li><\/ul><p><\/p><p><strong>Accommodation:<\/strong><\/p><p>Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.&nbsp;If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"mailto:app.acco@concentrix.com\\\"><u>app.acco@concentrix.com<\/u><\/a>.&nbsp; All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/p><p>&nbsp;<\/p><p><strong>Artificial Intelligence:<\/strong><\/p><p>As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/p><p>&nbsp;<\/p><p><strong>Work Authorization:<\/strong><\/p><p>In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. Must reside in the United States or have a valid U.S. address for residence. &nbsp;<\/p><p>&nbsp;<\/p><p><strong>For further information on available work states and Equal Employment Opportunity as an applicant, please click <\/strong><a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\"><strong><u>HERE<\/u><\/strong><\/a><\/p><\/p>\",\"ats_external_id\":\"US-req-5077106222294f24\",\"location\":null,\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":null,\"salary_currency\":null,\"updated_at\":\"2026-10-19T19:12:40.248Z\",\"created_at\":\"2026-06-29T19:21:56.519Z\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix.crew.talkpush.com\/apply\/concentrix\/75CR4ZF2SMRXNZF7ZJH5RE14E3ZD2GWR\",\"apply_url\":\"https:\/\/concentrix.crew.talkpush.com\/apply\/concentrix\/75CR4ZF2SMRXNZF7ZJH5RE14E3ZD2GWR\",\"head_count\":null,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-crew\",\"internal_job_listing\":null,\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":null,\"enable_onboarding\":null,\"accept_duplicate_applications\":null,\"delay_between_two_applications\":null,\"auto_call\":null,\"on_erp_listing\":null,\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":null,\"relevance_score\":\"1\"},{\"id\":\"1222\",\"campaign_id\":\"21155\",\"campaign_title\":\"Sr. Project Manager (TCF) R1741246\",\"campaign_type\":\"job_application\",\"job_title\":\"Sr. Project Manager\",\"street\":\"PHL Quezon City - EXXA Tower\",\"address\":\"PHL Quezon City - EXXA Tower\",\"city\":\"Quezon City\",\"state\":\"National Capital Region\",\"postal_code\":\"1110\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"Overview \\nThe Project Manager is responsible for overseeing and ensuring the successful delivery of projects within the Center of Excellence. 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Somos\u00a0el\u00a0l\u00edder\u00a0mundial\u00a0en\u00a0tecnolog\u00eda\u00a0y\u00a0servicios\u00a0que\u00a0impulsa\u00a0a las\u00a0marcas\u00a0del\u00a0futuro. Ayudamos a\u00a0marcas\u00a0conocidas\u00a0-las\u00a0que\u00a0utilizas\u00a0d\u00eda a d\u00eda- a\u00a0mejorar\u00a0sus\u00a0negocios\u00a0con\u00a0tecnolog\u00eda\u00a0y\u00a0soluciones\u00a0integradas,\u00a0en\u00a0m\u00e1s\u00a0de 70\u00a0pa\u00edses.\u00a0\u00a0<\/p><p>Si\u00a0buscas\u00a0crecer,\u00a0como\u00a0<b>Gestor telef\u00f3nico y ventas <\/b>-\u00a0en\u00a0Valencia (presencial),\u00a0formar\u00e1s\u00a0parte\u00a0de\u00a0nuestro\u00a0equipo\u00a0innovador,\u00a0quienes\u00a0impulsan\u00a0las\u00a0marcas\u00a0del\u00a0futuro\u00a0en\u00a0tecnolog\u00eda,\u00a0finanzas,\u00a0viajes,\u00a0moda,\u00a0sanidad\u00a0y\u00a0mucho\u00a0m\u00e1s.\u00a0\u00a0<\/p><p><\/p><p><b>Crecimiento\u00a0profesional\u00a0y\u00a0desarrollo\u00a0personal<\/b><\/p><p>Estaes\u00a0una\u00a0gran\u00a0oportunidad\u00a0para\u00a0experimentar\u00a0el\u00a0poder\u00a0del\u00a0futuro\u00a0y\u00a0desarrollar\u00a0\u00abamigos para\u00a0toda\u00a0la\u00a0vida\u00bb al\u00a0mismo\u00a0tiempo.\u00a0Te\u00a0daremos\u00a0toda\u00a0la\u00a0formaci\u00f3n, las\u00a0tecnolog\u00edas\u00a0m\u00e1s\u00a0avanzadas\u00a0y\u00a0el\u00a0apoyo\u00a0continuo\u00a0que\u00a0necesitar\u00e1\u00a0para\u00a0triunfar.<\/p><p><\/p><p><b>Lo\u00a0que\u00a0har\u00e1s\u00a0en\u00a0este\u00a0puesto\u00a0\u00a0<\/b><\/p><p>En\u00a0todo\u00a0lo\u00a0que\u00a0hacemos,\u00a0creemos\u00a0en\u00a0hacer\u00a0lo\u00a0correcto\u00a0por\u00a0y para las personas:\u00a0nuestros\u00a0clientes, sus\u00a0clientes,\u00a0nuestra\u00a0gente,\u00a0nuestra\u00a0comunidad y\u00a0nuestro\u00a0planeta.<\/p><p><\/p><p><b>Como\u00a0Representante\u00a0de Ventas\u00a0en\u00a0nuestro\u00a0equipo,\u00a0deber\u00e1s:\u00a0<\/b>\u00a0<\/p><p>-\u00a0Realizar\u00a0llamadas\u00a0salientes\u00a0a\u00a0partir\u00a0de\u00a0clientes\u00a0potenciales\u00a0<\/p><p>-\u00a0Actuar\u00a0como\u00a0embajador\u00a0de la\u00a0empresa\u00a0y\u00a0promocionar\u00a0los\u00a0servicios\u00a0y\u00a0productos\u00a0disponibles\u00a0<\/p><p>- Ser\u00a0proactivo\u00a0a la hora de\u00a0identificar\u00a0nuevas\u00a0oportunidades\u00a0de negocios\u00a0<\/p><p>-\u00a0Actualizar\u00a0la\u00a0informaci\u00f3n\u00a0de\u00a0los\u00a0clientes\u00a0en\u00a0la base de\u00a0datos\u00a0de la\u00a0empresa\u00a0y\u00a0conservar\u00a0los\u00a0datos\u00a0pertinentes\u00a0de las\u00a0llamadas\u00a0y las ventas\u00a0<\/p><p>-\u00a0Garantizar\u00a0la\u00a0calidad\u00a0del\u00a0servicio\u00a0<\/p><p><\/p><p><b>Tus\u00a0competencias\u00a0\u00a0<\/b><\/p><p>Acogemos\u00a0con\u00a0los\u00a0brazos\u00a0abiertos\u00a0a\u00a0quienes\u00a0cambian\u00a0las\u00a0reglas\u00a0del juego, personas de\u00a0or\u00edgenes\u00a0diversos,\u00a0curiosas\u00a0y\u00a0dispuestas\u00a0a\u00a0aprender. Tu\u00a0talento\u00a0natural para\u00a0ayudar\u00a0a\u00a0los\u00a0dem\u00e1s\u00a0e\u00a0ir\u00a0un paso\u00a0m\u00e1s\u00a0all\u00e1\u00a0del WOW para\u00a0nuestros\u00a0clientes\u00a0encajar\u00e1\u00a0perfectamente\u00a0con lo\u00a0que\u00a0hacemos\u00a0y lo\u00a0que\u00a0somos.\u00a0\u00a0<\/p><p><\/p><p><b>Formaremos\u00a0un\u00a0buen\u00a0equipo\u00a0si\u00a0t\u00fa\u00a0tienes:\u00a0<\/b>\u00a0<\/p><p>-\u00a0Tienes\u00a0un\u00a0nivel\u00a0biling\u00fce\u00a0de Gallego y Espa\u00f1ol<\/p><p>-\u00a0Tienes\u00a0experiencia\u00a0en\u00a0el\u00a0sector de Ventas\u00a0<\/p><p>- Cuentas con\u00a0excelentes\u00a0dotes de comunicaci\u00f3n\u00a0<\/p><p>-\u00a0Tienes\u00a0buena\u00a0capacidad\u00a0de\u00a0organizaci\u00f3n\u00a0y\u00a0atenci\u00f3n\u00a0al detalle\u00a0<\/p><p>- Cuentas con\u00a0buenas\u00a0habilidades\u00a0inform\u00e1ticas\u00a0y\u00a0r\u00e1pido\u00a0aprendizaje\u00a0de herramientas\u00a0<\/p><p>\u00a0\u00a0<\/p><p><b>\u00bfNo\u00a0cumples\u00a0todos\u00a0los\u00a0requisitos? <\/b>Nos\u00a0dedicamos\u00a0a\u00a0crear\u00a0un\u00a0lugar\u00a0de\u00a0trabajo\u00a0diverso,\u00a0inclusivo\u00a0y\u00a0aut\u00e9ntico\u00a0en\u00a0el\u00a0que\u00a0todos\u00a0puedan\u00a0aprender\u00a0y\u00a0desarrollarse\u00a0profesionalmente. Si\u00a0crees\u00a0que\u00a0no\u00a0cumples\u00a0con\u00a0todos\u00a0los\u00a0requisitos\u00a0de la\u00a0descripci\u00f3n\u00a0del\u00a0puesto,\u00a0te\u00a0animamos\u00a0a\u00a0que\u00a0presentes\u00a0tu\u00a0candidatura.\u00a0Haremos\u00a0todo\u00a0lo\u00a0posible\u00a0por\u00a0encontrar\u00a0el\u00a0puesto\u00a0adecuado\u00a0para\u00a0ti,\u00a0ya\u00a0sea\u00a0\u00e9ste\u00a0o un\u00a0puesto\u00a0futuro.\u00a0\u00a0<\/p><p><\/p><p><b>Lo\u00a0que\u00a0ofrecemos\u00a0\u00a0<\/b><\/p><p>Desafiamos\u00a0las\u00a0convenciones\u00a0para\u00a0ofrecer\u00a0resultados\u00a0inimaginables\u00a0creando\u00a0experiencias\u00a0de\u00a0cliente\u00a0que\u00a0superan\u00a0el\u00a0WOW. Por\u00a0eso,\u00a0invertimos\u00a0significativamente\u00a0en\u00a0nuestro\u00a0personal,\u00a0infraestructura\u00a0y\u00a0capacidades\u00a0para\u00a0garantizar\u00a0el\u00a0\u00e9xito\u00a0a largo\u00a0plazo\u00a0de\u00a0nuestros\u00a0equipos,\u00a0nuestros\u00a0clientes\u00a0y de TI.\u00a0\u00a0<\/p><p>En\u00a0este\u00a0puesto,\u00a0ofrecemos\u00a0beneficios\u00a0que\u00a0te\u00a0ayudaran\u00a0a\u00a0apoyar\u00a0tu\u00a0estilo\u00a0de\u00a0vida\u00a0\u00fanico:\u00a0\u00a0<\/p><p><\/p><p>-\u00a0Contrato fijo\u00a0de\u00a030h con horario\u00a0de\u00a0Lunes a Viernes rotativo entre las 12:00 \u2013 18:00\u00a0<\/p><p>- Oficina en una ubicaci\u00f3n excelente en Valencia\u00a0\u00a0<\/p><p>- Salario anual:\u00a013.886\u00a0euros brutos &#43; hasta 1.208\u00a0euros brutos en bonus al a\u00f1o\u00a0\u00a0\u00a0<\/p><p>- Bonificaci\u00f3n por recomendaci\u00f3n\u00a0\u00a0\u00a0<\/p><p>- Formaci\u00f3n completa y remunerada, sobre la empresa y el proyecto en el que trabajar\u00e1s\u00a0\u00a0\u00a0<\/p><p>- Programa de desarrollo profesional y cursos especializados<\/p><p><span>-<\/span><span>Formaci\u00f3n de lunes a viernes 09:00-15:00 (alrededor de 3 semanas)<\/span><\/p><p><\/p><p><b>Experimenta\u00a0tu\u00a0mejor\u00a0versi\u00f3n\u00a0\u00a0<\/b><\/p><p>En Concentrix,\u00a0invertimos\u00a0en\u00a0quienes\u00a0cambian\u00a0las\u00a0reglas\u00a0del juego\u00a0porque\u00a0sabemos\u00a0que\u00a0cuando\u00a0nuestra\u00a0gente\u00a0prospera,\u00a0nuestros\u00a0clientes\u00a0y sus\u00a0clientes\u00a0prosperan.\u00a0\u00a0<\/p><p>Si\u00a0todo\u00a0esto\u00a0suena\u00a0como\u00a0el\u00a0siguiente\u00a0paso perfecto\u00a0en\u00a0tu\u00a0carrera\u00a0profesional,\u00a0queremos\u00a0saber de\u00a0ti.\u00a0Aplica\u00a0hoy\u00a0mismo\u00a0y\u00a0descubre\u00a0por\u00a0qu\u00e9\u00a0m\u00e1s\u00a0de 440.000\u00a0game-changers\u00a0alrededor\u00a0del\u00a0mundo\u00a0consideran\u00a0a Concentrix\u00a0su\u00a0\u00abempleador\u00a0preferido\u00bb.\u00a0\u00a0<\/p><p><\/p><p><b>Ofrecemos\u00a0igualdad\u00a0de\u00a0oportunidades\u00a0de\u00a0empleo\u00a0\u00a0<\/b>\u00a0<\/p><p>Nos comprometemos a ofrecer igualdad de oportunidades laborales a todos los candidatos, y un entorno de trabajo libre de discriminaci\u00f3n y acoso. Todas nuestras pr\u00e1cticas de contrataci\u00f3n se basan en las necesidades empresariales, los requisitos del puesto y las cualificaciones personales, sin tener en cuenta la identidad de g\u00e9nero, la edad, la religi\u00f3n, el origen \u00e9tnico, la situaci\u00f3n familiar o parental o cualquier otra clasificaci\u00f3n protegida por la legislaci\u00f3n nacional aplicable.<\/p><p>R1742592<\/p>\",\"ats_external_id\":\"R1742592\",\"location\":\"Valencia, Valencia\",\"job_type\":\"part_time\",\"salary\":null,\"salary_type\":\"\",\"salary_currency\":null,\"updated_at\":\"2026-10-12T14:58:43.611+02:00\",\"created_at\":\"2026-06-29T18:04:48.443+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83MTg?\",\"apply_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83MTg\/apply?\",\"head_count\":\"300\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":\"\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"organization_reference_id\":\"WES05\"},\"language\":[],\"location\":{\"city\":\"Valencia\",\"state\":\"Valencia\",\"country\":{\"wid\":\"bd34c524a6a04ae6915f5d96fa086199\",\"iso2\":\"ES\",\"iso3\":\"ESP\",\"descriptor\":\"Spain\",\"iso_numeric\":\"724\"},\"postal_code\":\"46021\",\"primary_location\":{\"id\":\"ES-VAL-DARAG-01\",\"wid\":\"abb4c0410095101d47a03912228a0000\",\"descriptor\":\"ESP Valencia - Av. d'Arag\u00f3, 30\"}},\"languages\":null,\"recruiter\":{\"email\":{\"wid\":\"42dc0565513910040a3881819f120002\",\"address\":\"alessandra.boreggio@concentrix.com\"},\"last_name\":\"Boreggio\",\"first_name\":\"Alessandra\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"}],\"recruiters\":[{\"id\":\"217784\",\"wid\":\"60219339f7a01064825d372cc80969a5\",\"descriptor\":\"Monica Barreiro Lopez (217784)\"},{\"id\":\"102541577\",\"wid\":\"da7d7d2449a2101033343026c9780002\",\"descriptor\":\"Alessandra Boreggio (102541577)\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC0635\",\"wid\":\"f9af6d72609801765c311cfd4f06bde2\",\"descriptor\":\"Advisor I, Technical Support\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-386455\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Valencia---Av-dArag-30\/Gestor-telefnico-y-ventas--Gallego-nativo---On-site--LL01_R1742592\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Valencia---Av-dArag-30\/Gestor-telefnico-y-ventas--Gallego-nativo---On-site--LL01_R1742592\/apply\",\"job_requisition_id\":\"R1742592\"}],\"organizations\":[{\"wid\":\"35ad68c732c0101fc7de09b724630000\",\"descriptor\":\"20215 - Lgcorp - WHSBTSPAIN34\",\"reference_id\":\"WHSBTSPAIN34\",\"custom_reference_id\":\"WHSBTSPAIN34\"},{\"wid\":\"c30e7f616c5d101fc9b0d350eded0000\",\"descriptor\":\"W0ZNTU P_Sbt_Spain_Lg\",\"reference_id\":\"W0ZNTU\",\"custom_reference_id\":\"W0ZNTU\"}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"wid\":\"dcb05f2e6525100408aa4da2981e0000\",\"address\":\"juani.moyamontanez@concentrix.com\"},\"last_name\":\"Moya\",\"first_name\":\"Juana\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1742592\",\"wid\":\"ebf31c9caa3610162f8c596da3590000\",\"descriptor\":\"R1742592 Gestor telef\u00f3nico y ventas - Mercado Gallego - Presencial LL01 (Open)\"},\"recruiter_group\":[{\"email\":{\"wid\":\"42dc0565513910040a3881819f120002\",\"address\":\"alessandra.boreggio@concentrix.com\"},\"last_name\":\"Boreggio\",\"first_name\":\"Alessandra\"},{\"email\":{\"wid\":\"75f444f94b400165b323fc630e1ae94c\",\"address\":\"monica.barreiro@concentrix.com\"},\"last_name\":\"Barreiro\",\"first_name\":\"Monica\"}],\"requisition_type\":null,\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-spain\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"1\",\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"0\",\"auto_call\":\"0\",\"on_erp_listing\":\"0\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"1586\",\"campaign_id\":\"717\",\"campaign_title\":\"Advisor I, Technical Support R1742587\",\"campaign_type\":\"job_application\",\"job_title\":\"Gestor telef\u00f3nico y ventas (Vasco nativo) -On-site- LL01\",\"street\":\"ESP Valencia - Av. d'Arag\u00f3, 30\",\"address\":\"ESP Valencia - Av. d'Arag\u00f3, 30\",\"city\":\"Valencia\",\"state\":\"Valencia\",\"postal_code\":\"46021\",\"region\":\"Valencia\",\"country\":\"Spain\",\"short_description\":\"The Advisor I, Technical Support responds to basic and routine inquiries of a technical nature including hardware\/software, or other designated client products. This position assists external users of the client's technical products or services by answering questions and solving problems involved in their use.\",\"long_description\":\"<div><p><span><span>Agente<\/span><span><span>\u00a0<\/span>de<span>\u00a0<\/span><\/span><span>Soporte<\/span><span><span>\u00a0<\/span><\/span><span>T\u00e9cnico<\/span><span>\u00a0 -<\/span><span><span>\u00a0<\/span>Mercado<span>\u00a0Espanol<\/span><\/span><span>\u2013<span>\u00a0<\/span><\/span><span>Presencial<\/span><span><span>\u00a0<\/span>LL01<\/span><\/span><span>\u00a0<\/span><\/p><p><\/p><\/div><div><p><b><span><span>Experimenta<\/span><span><span>\u00a0<\/span><\/span><span>una<\/span><span><span>\u00a0<\/span><\/span><span>carrera<\/span><span><span>\u00a0<\/span><\/span><span>que<\/span><span><span>\u00a0<\/span>redefine<span>\u00a0<\/span><\/span><span>reglas<\/span><span><span>\u00a0<\/span>del juego<\/span><\/span><span>\u00a0<\/span><\/b><\/p><p><\/p><\/div><div><p><span><span>\u00bfListo para<span>\u00a0<\/span><\/span><span>dar<\/span><span><span>\u00a0<\/span>el<span>\u00a0<\/span><\/span><span>siguiente<\/span><span><span>\u00a0<\/span>gran paso? Somos el<span>\u00a0<\/span><\/span><span>l\u00edder<\/span><span><span>\u00a0<\/span><\/span><span>mundial<\/span><span><span>\u00a0<\/span><\/span><span>en<\/span><span><span>\u00a0<\/span><\/span><span>tecnolog\u00eda<\/span><span><span>\u00a0<\/span>y<span>\u00a0<\/span><\/span><span>servicios<\/span><span><span>\u00a0<\/span><\/span><span>que<\/span><span><span>\u00a0<\/span><\/span><span>impulsa<\/span><span><span>\u00a0<\/span>a las<span>\u00a0<\/span><\/span><span>marcas<\/span><span><span>\u00a0<\/span>del<span>\u00a0<\/span><\/span><span>futuro<\/span><span>.<span>\u00a0<\/span><\/span><span>Ayudamos<\/span><span><span>\u00a0<\/span>a<span>\u00a0<\/span><\/span><span>marcas<\/span><span><span>\u00a0<\/span><\/span><span>conocidas<\/span><span><span>\u00a0<\/span>\u2014las<span>\u00a0<\/span><\/span><span>que<\/span><span><span>\u00a0<\/span><\/span><span>utilizas<\/span><span><span>\u00a0<\/span>d\u00eda a d\u00eda\u2014 a<span>\u00a0<\/span><\/span><span>mejorar<\/span><span><span>\u00a0<\/span>sus<span>\u00a0<\/span><\/span><span>negocios<\/span><span><span>\u00a0<\/span>con<span>\u00a0<\/span><\/span><span>tecnolog\u00eda<\/span><span><span>\u00a0<\/span>y<span>\u00a0<\/span><\/span><span>soluciones<\/span><span><span>\u00a0<\/span><\/span><span>integradas<\/span><span>,<span>\u00a0<\/span><\/span><span>en<\/span><span><span>\u00a0<\/span><\/span><span>m\u00e1s<\/span><span><span>\u00a0<\/span>de 70<span>\u00a0<\/span><\/span><span>pa\u00edses<\/span><span>.<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>Si<span>\u00a0<\/span><\/span><span>buscas<\/span><span><span>\u00a0<\/span><\/span><span>crecer<\/span><span>,<span>\u00a0<\/span><\/span><span>como<\/span><span><span>\u00a0<\/span><\/span><span>Agente<\/span><span><span>\u00a0<\/span>de<span>\u00a0<\/span><\/span><span>Soporte<\/span><span><span>\u00a0<\/span>T\u00e9cnico<span>\u00a0<\/span><\/span><span>en<\/span><span><span>\u00a0<\/span>Valencia (<\/span><span>presencial<\/span><span>),<span>\u00a0<\/span><\/span><span>formar\u00e1s<\/span><span><span>\u00a0<\/span><\/span><span>parte<\/span><span><span>\u00a0<\/span>de<span>\u00a0<\/span><\/span><span>nuestro<\/span><span><span>\u00a0<\/span><\/span><span>equipo<\/span><span><span>\u00a0<\/span><\/span><span>innovador<\/span><span>,<span>\u00a0<\/span><\/span><span>impulsando<\/span><span><span>\u00a0<\/span><\/span><span>marcas<\/span><span><span>\u00a0<\/span><\/span><span>l\u00edderes<\/span><span><span>\u00a0<\/span><\/span><span>en<\/span><span><span>\u00a0<\/span><\/span><span>sectores<\/span><span><span>\u00a0<\/span><\/span><span>como<\/span><span><span>\u00a0<\/span><\/span><span>tecnolog\u00eda<\/span><span>,<span>\u00a0<\/span><\/span><span>finanzas<\/span><span>,<span>\u00a0<\/span><\/span><span>viajes<\/span><span>,<span>\u00a0<\/span><\/span><span>moda<\/span><span>,<span>\u00a0<\/span><\/span><span>sanidad<\/span><span><span>\u00a0<\/span>y<span>\u00a0<\/span><\/span><span>mucho<\/span><span><span>\u00a0<\/span><\/span><span>m\u00e1s<\/span><span>.<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>Crecimiento<\/span><span><span>\u00a0<\/span><\/span><span>profesional<\/span><span><span>\u00a0<\/span>y<span>\u00a0<\/span><\/span><span>desarrollo<\/span><span><span>\u00a0<\/span>personal<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>Esta es<span>\u00a0<\/span><\/span><span>una<\/span><span><span>\u00a0<\/span>gran<span>\u00a0<\/span><\/span><span>oportunidad<\/span><span><span>\u00a0<\/span>para<span>\u00a0<\/span><\/span><span>experimentar<\/span><span><span>\u00a0<\/span><\/span><span>el<\/span><span><span>\u00a0<\/span><\/span><span>poder<\/span><span><span>\u00a0<\/span>del<span>\u00a0<\/span><\/span><span>futuro<\/span><span><span>\u00a0<\/span>y<span>\u00a0<\/span><\/span><span>desarrollar<\/span><span><span>\u00a0<\/span>\u00abamigos para<span>\u00a0<\/span><\/span><span>toda<\/span><span><span>\u00a0<\/span>la<span>\u00a0<\/span><\/span><span>vida<\/span><span>\u00bb al<span>\u00a0<\/span><\/span><span>mismo<\/span><span><span>\u00a0<\/span><\/span><span>tiempo<\/span><span>.<span>\u00a0<\/span><\/span><span>Te<\/span><span><span>\u00a0<\/span><\/span><span>daremos<\/span><span><span>\u00a0<\/span><\/span><span>toda<\/span><span><span>\u00a0<\/span>la<span>\u00a0<\/span><\/span><span>formaci\u00f3n<\/span><span>, las<span>\u00a0<\/span><\/span><span>tecnolog\u00edas<\/span><span><span>\u00a0<\/span><\/span><span>m\u00e1s<\/span><span><span>\u00a0<\/span><\/span><span>avanzadas<\/span><span><span>\u00a0<\/span>y<span>\u00a0<\/span><\/span><span>el<\/span><span><span>\u00a0<\/span><\/span><span>apoyo<\/span><span><span>\u00a0<\/span>continuo<span>\u00a0<\/span><\/span><span>que<\/span><span><span>\u00a0<\/span><\/span><span>necesitar\u00e1s<\/span><span><span>\u00a0<\/span>para<span>\u00a0<\/span><\/span><span>triunfar<\/span><span>.<\/span><\/span><span>\u00a0<\/span><\/p><p><\/p><\/div><div><p><b><span><span>Lo<span>\u00a0<\/span><\/span><span>que<\/span><span><span>\u00a0<\/span><\/span><span>har\u00e1s<\/span><span><span>\u00a0<\/span><\/span><span>en<\/span><span><span>\u00a0<\/span><\/span><span>este<\/span><span><span>\u00a0<\/span><\/span><span>puesto<\/span><\/span><span>\u00a0<\/span><\/b><\/p><\/div><div><p><span><span>En<span>\u00a0<\/span><\/span><span>todo<\/span><span><span>\u00a0<\/span>lo<span>\u00a0<\/span><\/span><span>que<\/span><span><span>\u00a0<\/span><\/span><span>hacemos<\/span><span>,<span>\u00a0<\/span><\/span><span>creemos<\/span><span><span>\u00a0<\/span><\/span><span>en<\/span><span><span>\u00a0<\/span><\/span><span>hacer<\/span><span><span>\u00a0<\/span>lo<span>\u00a0<\/span><\/span><span>correcto<\/span><span><span>\u00a0<\/span><\/span><span>por<\/span><span><span>\u00a0<\/span>y para las personas:<span>\u00a0<\/span><\/span><span>nuestros<\/span><span><span>\u00a0<\/span><\/span><span>clientes<\/span><span>, sus<span>\u00a0<\/span><\/span><span>clientes<\/span><span>,<span>\u00a0<\/span><\/span><span>nuestra<\/span><span><span>\u00a0<\/span><\/span><span>gente<\/span><span>,<span>\u00a0<\/span><\/span><span>nuestra<\/span><span><span>\u00a0<\/span>comunidad y<span>\u00a0<\/span><\/span><span>nuestro<\/span><span><span>\u00a0<\/span><\/span><span>planeta<\/span><span>.<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>Como<span>\u00a0<\/span><\/span><span>Agente<\/span><span><span>\u00a0<\/span>de<span>\u00a0<\/span><\/span><span>Soporte<\/span><span><span>\u00a0<\/span>T\u00e9cnico<span>\u00a0<\/span><\/span><span>Telef\u00f3nico<\/span><span>,<span>\u00a0<\/span><\/span><span>deber\u00e1s<\/span><span>:<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>-<span>\u00a0<\/span><\/span><span>Proporcionar<\/span><span><span>\u00a0<\/span><\/span><span>atenci\u00f3n<\/span><span><span>\u00a0<\/span>al<span>\u00a0<\/span><\/span><span>cliente<\/span><span><span>\u00a0<\/span>a<span>\u00a0<\/span><\/span><span>trav\u00e9s<\/span><span><span>\u00a0<\/span>de<span>\u00a0<\/span><\/span><span>tel\u00e9fono<\/span><span><span>\u00a0<\/span>y<span>\u00a0<\/span><\/span><span>correo<\/span><span><span>\u00a0<\/span><\/span><span>electr\u00f3nico<\/span><span>,<span>\u00a0<\/span><\/span><span>garantizando<\/span><span><span>\u00a0<\/span><\/span><span>una<\/span><span><span>\u00a0<\/span><\/span><span>experiencia<\/span><span><span>\u00a0<\/span><\/span><span>excepcional<\/span><span><span>\u00a0<\/span><\/span><span>en<\/span><span><span>\u00a0<\/span><\/span><span>el<\/span><span><span>\u00a0<\/span><\/span><span>uso<\/span><span><span>\u00a0<\/span>de<span>\u00a0<\/span><\/span><span>nuestros<\/span><span><span>\u00a0<\/span><\/span><span>productos<\/span><span><span>\u00a0<\/span><\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>-<span>\u00a0<\/span><\/span><span>Realizar<\/span><span><span>\u00a0<\/span>un<span>\u00a0<\/span><\/span><span>diagn\u00f3stico<\/span><span><span>\u00a0<\/span><\/span><span>inicial<\/span><span><span>\u00a0<\/span>de las<span>\u00a0<\/span><\/span><span>incidencias<\/span><span><span>\u00a0<\/span><\/span><span>reportadas<\/span><span>,<span>\u00a0<\/span><\/span><span>identificando<\/span><span><span>\u00a0<\/span><\/span><span>posibles<\/span><span><span>\u00a0<\/span><\/span><span>aver\u00edas<\/span><span><span>\u00a0<\/span><\/span><span>funcionales<\/span><span><span>\u00a0<\/span>y<span>\u00a0<\/span><\/span><span>determinando<\/span><span><span>\u00a0<\/span>la<span>\u00a0<\/span><\/span><span>mejor<\/span><span><span>\u00a0<\/span><\/span><span>soluci\u00f3n<\/span><span><span>\u00a0<\/span><\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>-<span>\u00a0<\/span><\/span><span>Gestionar las solicitudes de<span>\u00a0<\/span><\/span><span>los<\/span><span><span>\u00a0<\/span><\/span><span>clientes<\/span><span>,<span>\u00a0<\/span><\/span><span>manteni\u00e9ndolos<\/span><span><span>\u00a0<\/span><\/span><span>informados<\/span><span><span>\u00a0<\/span><\/span><span>en<\/span><span><span>\u00a0<\/span><\/span><span>todo<\/span><span><span>\u00a0<\/span><\/span><span>momento<\/span><span><span>\u00a0<\/span><\/span><span>sobre<\/span><span><span>\u00a0<\/span><\/span><span>el<\/span><span><span>\u00a0<\/span><\/span><span>estado<\/span><span><span>\u00a0<\/span>de sus<span>\u00a0<\/span><\/span><span>casos<\/span><span><span>\u00a0<\/span>y<span>\u00a0<\/span><\/span><span>ofreciendo<\/span><span><span>\u00a0<\/span><\/span><span>respuestas<\/span><span><span>\u00a0<\/span><\/span><span>\u00e1giles<\/span><span><span>\u00a0<\/span>y<span>\u00a0<\/span><\/span><span>eficaces<\/span><span><span>\u00a0<\/span><\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>-<span>\u00a0<\/span><\/span><span>Coordinar visitas con<span>\u00a0<\/span><\/span><span>el<\/span><span><span>\u00a0<\/span><\/span><span>servicio<\/span><span><span>\u00a0<\/span><\/span><span>t\u00e9cnico<\/span><span><span>\u00a0<\/span><\/span><span>cuando<\/span><span><span>\u00a0<\/span>sea<span>\u00a0<\/span><\/span><span>necesario<\/span><span>,<span>\u00a0<\/span><\/span><span>asegurando<\/span><span><span>\u00a0<\/span><\/span><span>una<\/span><span><span>\u00a0<\/span><\/span><span>resoluci\u00f3n<\/span><span><span>\u00a0<\/span><\/span><span>eficiente<\/span><span><span>\u00a0<\/span>y<span>\u00a0<\/span><\/span><span>en<\/span><span><span>\u00a0<\/span><\/span><span>tiempo<\/span><span><span>\u00a0<\/span>de<span>\u00a0<\/span><\/span><span>los<\/span><span><span>\u00a0<\/span><\/span><span>problemas<\/span><span><span>\u00a0<\/span><\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>-<span>\u00a0<\/span><\/span><span>Contribuir<\/span><span><span>\u00a0<\/span>a la<span>\u00a0<\/span><\/span><span>mejora<\/span><span><span>\u00a0<\/span>continua de la<span>\u00a0<\/span><\/span><span>satisfacci\u00f3n<\/span><span><span>\u00a0<\/span>del<span>\u00a0<\/span><\/span><span>cliente<\/span><span>,<span>\u00a0<\/span><\/span><span>recopilando<\/span><span><span>\u00a0<\/span><\/span><span>feedback<\/span><span><span>\u00a0<\/span>y<span>\u00a0<\/span><\/span><span>proponiendo<\/span><span><span>\u00a0<\/span><\/span><span>mejoras<\/span><span><span>\u00a0<\/span><\/span><span>en<\/span><span><span>\u00a0<\/span><\/span><span>procesos<\/span><span><span>\u00a0<\/span>y<span>\u00a0<\/span><\/span><span>servicio<\/span><span><span>\u00a0<\/span><\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>-<span>\u00a0<\/span><\/span><span>Tu<span>\u00a0<\/span><\/span><span>papel<\/span><span><span>\u00a0<\/span><\/span><span>ser\u00e1<\/span><span><span>\u00a0<\/span>clave para<span>\u00a0<\/span><\/span><span>garantizar<\/span><span><span>\u00a0<\/span><\/span><span>una<\/span><span><span>\u00a0<\/span><\/span><span>experiencia<\/span><span><span>\u00a0<\/span>sin<span>\u00a0<\/span><\/span><span>fricciones<\/span><span><span>\u00a0<\/span>para<span>\u00a0<\/span><\/span><span>nuestros<\/span><span><span>\u00a0<\/span><\/span><span>clientes<\/span><span>,<span>\u00a0<\/span><\/span><span>combinando<\/span><span><span>\u00a0<\/span><\/span><span>habilidades<\/span><span><span>\u00a0<\/span>de<span>\u00a0<\/span><\/span><span>atenci\u00f3n<\/span><span>,<span>\u00a0<\/span><\/span><span>an\u00e1lisis<\/span><span><span>\u00a0<\/span>y<span>\u00a0<\/span><\/span><span>resoluci\u00f3n<\/span><span><span>\u00a0<\/span><\/span><span>t\u00e9cnica<\/span><span><span>\u00a0<\/span>para<span>\u00a0<\/span><\/span><span>mantener<\/span><span><span>\u00a0<\/span>altos<span>\u00a0<\/span><\/span><span>est\u00e1ndares<\/span><span><span>\u00a0<\/span>de<span>\u00a0<\/span><\/span><span>calidad<\/span><span><span>\u00a0<\/span>y<span>\u00a0<\/span><\/span><span>servicio<\/span><span>.<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><b><span><span>Tus<span>\u00a0<\/span><\/span><span>competencias<\/span><\/span><span>\u00a0<\/span><\/b><\/p><\/div><div><p><span><span>Acogemos<\/span><span><span>\u00a0<\/span>con<span>\u00a0<\/span><\/span><span>los<\/span><span><span>\u00a0<\/span><\/span><span>brazos<\/span><span><span>\u00a0<\/span><\/span><span>abiertos<\/span><span><span>\u00a0<\/span>a<span>\u00a0<\/span><\/span><span>quienes<\/span><span><span>\u00a0<\/span><\/span><span>cambian<\/span><span><span>\u00a0<\/span>las<span>\u00a0<\/span><\/span><span>reglas<\/span><span><span>\u00a0<\/span>del juego: personas de<span>\u00a0<\/span><\/span><span>or\u00edgenes<\/span><span><span>\u00a0<\/span><\/span><span>diversos<\/span><span>,<span>\u00a0<\/span><\/span><span>curiosas<\/span><span><span>\u00a0<\/span>y<span>\u00a0<\/span><\/span><span>dispuestas<\/span><span><span>\u00a0<\/span><\/span><span>a<\/span><span><span>\u00a0<\/span><\/span><span>aprender<\/span><span>. Tu<span>\u00a0<\/span><\/span><span>talento<\/span><span><span>\u00a0<\/span>natural para<span>\u00a0<\/span><\/span><span>ayudar<\/span><span><span>\u00a0<\/span>a<span>\u00a0<\/span><\/span><span>los<\/span><span><span>\u00a0<\/span><\/span><span>dem\u00e1s<\/span><span><span>\u00a0<\/span>e<span>\u00a0<\/span><\/span><span>ir<\/span><span><span>\u00a0<\/span>un paso<span>\u00a0<\/span><\/span><span>m\u00e1s<\/span><span><span>\u00a0<\/span><\/span><span>all\u00e1<\/span><span><span>\u00a0<\/span>del WOW para<span>\u00a0<\/span><\/span><span>nuestros<\/span><span><span>\u00a0<\/span><\/span><span>clientes<\/span><span><span>\u00a0<\/span><\/span><span>encajar\u00e1<\/span><span><span>\u00a0<\/span><\/span><span>perfectamente<\/span><span><span>\u00a0<\/span>con lo<span>\u00a0<\/span><\/span><span>que<\/span><span><span>\u00a0<\/span><\/span><span>hacemos<\/span><span>.<\/span><\/span><span>\u00a0<\/span><\/p><p><\/p><\/div><div><p><b><span><span>Formaremos<\/span><span><span>\u00a0<\/span>un<span>\u00a0<\/span><\/span><span>buen<\/span><span><span>\u00a0<\/span><\/span><span>equipo<\/span><span><span>\u00a0<\/span><\/span><span>si<\/span><span><span>\u00a0<\/span><\/span><span>t\u00fa<\/span><span><span>\u00a0<\/span><\/span><span>tienes<\/span><span>:<\/span><\/span><span>\u00a0<\/span><\/b><\/p><\/div><div><p><span><span>-<span>\u00a0<\/span><\/span><span>Nivel<span>\u00a0<\/span><\/span><span>biling\u00fce<\/span><span><span>\u00a0<\/span>de castellano<span>\u00a0<\/span><\/span><\/span>y vasco nativo<br \/><span><span>-<span>\u00a0<\/span><\/span><span>Buena<span>\u00a0<\/span><\/span><span>comunicaci\u00f3n<\/span><span><span>\u00a0<\/span>verbal y<span>\u00a0<\/span><\/span><span>escrita<\/span><span><span>\u00a0<\/span><\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>-<span>\u00a0<\/span><\/span><span>Orientaci\u00f3n<\/span><span><span>\u00a0<\/span>al<span>\u00a0<\/span><\/span><span>cliente<\/span><span>,<span>\u00a0<\/span><\/span><span>empat\u00eda<\/span><span><span>\u00a0<\/span>y<span>\u00a0<\/span><\/span><span>flexibilidad<\/span><span><span>\u00a0<\/span><\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>-<span>\u00a0<\/span><\/span><span>Capacidad<\/span><span><span>\u00a0<\/span>de<span>\u00a0<\/span><\/span><span>trabajo<\/span><span><span>\u00a0<\/span><\/span><span>en<\/span><span><span>\u00a0<\/span><\/span><span>equipo<\/span><span>,<span>\u00a0<\/span><\/span><span>organizaci\u00f3n<\/span><span><span>\u00a0<\/span>y<span>\u00a0<\/span><\/span><span>alta<\/span><span><span>\u00a0<\/span><\/span><span>motivaci\u00f3n<\/span><span><span>\u00a0<\/span><\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>-<span>\u00a0<\/span><\/span><span>Habilidades<\/span><span><span>\u00a0<\/span>de<span>\u00a0<\/span><\/span><span>negociaci\u00f3n<\/span><span><span>\u00a0<\/span>y<span>\u00a0<\/span><\/span><span>orientaci\u00f3n<\/span><span><span>\u00a0<\/span><\/span><span>comercial<\/span><span>\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>Ser\u00eda<\/span><span><span>\u00a0<\/span><\/span><span>una<\/span><span><span>\u00a0<\/span><\/span><span>ventaja<\/span><span><span>\u00a0<\/span><\/span><span>si<\/span><span><span>\u00a0<\/span><\/span><span>tienes<\/span><span>:<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>-<span>\u00a0<\/span><\/span><span>Conocimientos<\/span><span><span>\u00a0<\/span>IT a<span>\u00a0<\/span><\/span><span>nivel<\/span><span><span>\u00a0<\/span><\/span><span>avanzado<\/span><span>\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><b><span><span>\u00bfNo<span>\u00a0<\/span><\/span><span>cumples<\/span><span><span>\u00a0<\/span><\/span><span>todos<\/span><span><span>\u00a0<\/span><\/span><span>los<\/span><span><span>\u00a0<\/span><\/span><span>requisitos<\/span><span>?<\/span><\/span><span>\u00a0<\/span><\/b><\/p><\/div><div><p><span><span>Nos<span>\u00a0<\/span><\/span><span>dedicamos<\/span><span><span>\u00a0<\/span>a<span>\u00a0<\/span><\/span><span>crear<\/span><span><span>\u00a0<\/span>un<span>\u00a0<\/span><\/span><span>entorno<\/span><span><span>\u00a0<\/span>de<span>\u00a0<\/span><\/span><span>trabajo<\/span><span><span>\u00a0<\/span><\/span><span>diverso<\/span><span>,<span>\u00a0<\/span><\/span><span>inclusivo<\/span><span><span>\u00a0<\/span>y<span>\u00a0<\/span><\/span><span>aut\u00e9ntico<\/span><span><span>\u00a0<\/span><\/span><span>donde<\/span><span><span>\u00a0<\/span><\/span><span>todos<\/span><span><span>\u00a0<\/span><\/span><span>puedan<\/span><span><span>\u00a0<\/span><\/span><span>aprender<\/span><span><span>\u00a0<\/span>y<span>\u00a0<\/span><\/span><span>desarrollarse<\/span><span>. Si<span>\u00a0<\/span><\/span><span>crees<\/span><span><span>\u00a0<\/span><\/span><span>que<\/span><span><span>\u00a0<\/span>no<span>\u00a0<\/span><\/span><span>cumples<\/span><span><span>\u00a0<\/span>con<span>\u00a0<\/span><\/span><span>todos<\/span><span><span>\u00a0<\/span><\/span><span>los<\/span><span><span>\u00a0<\/span><\/span><span>requisitos<\/span><span>,<span>\u00a0<\/span><\/span><span>te<\/span><span><span>\u00a0<\/span><\/span><span>animamos<\/span><span><span>\u00a0<\/span>a<span>\u00a0<\/span><\/span><span>postularte<\/span><span>.<span>\u00a0<\/span><\/span><span>Haremos<\/span><span><span>\u00a0<\/span><\/span><span>todo<\/span><span><span>\u00a0<\/span>lo<span>\u00a0<\/span><\/span><span>posible<\/span><span><span>\u00a0<\/span><\/span><span>por<\/span><span><span>\u00a0<\/span>encontrar el<span>\u00a0<\/span><\/span><span>puesto<\/span><span><span>\u00a0<\/span><\/span><span>adecuado<\/span><span><span>\u00a0<\/span>para<span>\u00a0<\/span><\/span><span>ti<\/span><span>,<span>\u00a0<\/span><\/span><span>ahora<\/span><span><span>\u00a0<\/span>o<span>\u00a0<\/span><\/span><span>en<\/span><span><span>\u00a0<\/span>el<span>\u00a0<\/span><\/span><span>futuro<\/span><span>.<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><b><span><span>Lo<span>\u00a0<\/span><\/span><span>que<\/span><span><span>\u00a0<\/span><\/span><span>ofrecemos<\/span><\/span><span>\u00a0<\/span><\/b><\/p><\/div><div><p><span><span>-<span>\u00a0<\/span><\/span><span>Contrato<\/span><span><span>\u00a0<\/span>de 30h con<span>\u00a0<\/span><\/span><span>horario<\/span><span><span>\u00a0<\/span>de 12:00 a 18:00<span>\u00a0<\/span><\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>-<span>\u00a0<\/span><\/span><span>Oficina<\/span><span><span>\u00a0<\/span><\/span><span>en<\/span><span><span>\u00a0<\/span><\/span><span>excelente<\/span><span><span>\u00a0<\/span><\/span><span>ubicaci\u00f3n<\/span><span><span>\u00a0<\/span><\/span><span>en<\/span><span><span>\u00a0<\/span>Valencia<span>\u00a0<\/span><\/span><\/span><span><span>\u00a0<\/span><\/span><\/p><p>- Salario:\u00a013,886.01\u20ac\u00a0brutos\u00a0&#43; hasta 1,143.05\u20ac\u00a0brutos\u00a0en\u00a0bonus\u00a0anual\u00a0<br \/><span><span>-<span>\u00a0<\/span><\/span><span>Bonificaci\u00f3n<\/span><span><span>\u00a0<\/span><\/span><span>por<\/span><span><span>\u00a0<\/span><\/span><span>recomendaci\u00f3n<span>\u00a0<\/span>\u00a0<\/span><\/span><br \/><span><span>-<span>\u00a0<\/span><\/span><span>Formaci\u00f3n<\/span><span><span>\u00a0<\/span>completa y<span>\u00a0<\/span><\/span><span>remunerada<\/span><span><span>\u00a0<\/span><\/span><span>sobre<\/span><span><span>\u00a0<\/span>la<span>\u00a0<\/span><\/span><span>empresa<\/span><span><span>\u00a0<\/span>y<span>\u00a0<\/span><\/span><span>el<\/span><span><span>\u00a0<\/span><\/span><span>proyecto<\/span><span><span>\u00a0<\/span><\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>-<span>\u00a0<\/span><\/span><span>Programa<\/span><span><span>\u00a0<\/span>de<span>\u00a0<\/span><\/span><span>desarrollo<\/span><span><span>\u00a0<\/span><\/span><span>profesional<\/span><span><span>\u00a0<\/span>y<span>\u00a0<\/span><\/span><span>cursos<\/span><span><span>\u00a0<\/span><\/span><span>especializados<\/span><span>\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>Experimenta<\/span><span><span>\u00a0<\/span><\/span><span>tu<\/span><span><span>\u00a0<\/span><\/span><span>mejor<\/span><span><span>\u00a0<\/span><\/span><span>versi\u00f3n<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>En Concentrix,<span>\u00a0<\/span><\/span><span>invertimos<\/span><span><span>\u00a0<\/span><\/span><span>en<\/span><span><span>\u00a0<\/span><\/span><span>quienes<\/span><span><span>\u00a0<\/span><\/span><span>cambian<\/span><span><span>\u00a0<\/span>las<span>\u00a0<\/span><\/span><span>reglas<\/span><span><span>\u00a0<\/span>del juego<span>\u00a0<\/span><\/span><span>porque<\/span><span><span>\u00a0<\/span><\/span><span>sabemos<\/span><span><span>\u00a0<\/span><\/span><span>que<\/span><span><span>\u00a0<\/span><\/span><span>cuando<\/span><span><span>\u00a0<\/span><\/span><span>nuestra<\/span><span><span>\u00a0<\/span><\/span><span>gente<\/span><span><span>\u00a0<\/span><\/span><span>prospera<\/span><span>,<span>\u00a0<\/span><\/span><span>nuestros<\/span><span><span>\u00a0<\/span><\/span><span>clientes<\/span><span><span>\u00a0<\/span>tambi\u00e9n lo<span>\u00a0<\/span><\/span><span>hacen<\/span><span>.<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>Si<span>\u00a0<\/span><\/span><span>esto<\/span><span><span>\u00a0<\/span><\/span><span>suena<\/span><span><span>\u00a0<\/span><\/span><span>como<\/span><span><span>\u00a0<\/span>el<span>\u00a0<\/span><\/span><span>siguiente<\/span><span><span>\u00a0<\/span>paso<span>\u00a0<\/span><\/span><span>en<\/span><span><span>\u00a0<\/span><\/span><span>tu<\/span><span><span>\u00a0<\/span><\/span><span>carrera<\/span><span>,<span>\u00a0<\/span><\/span><span>queremos<\/span><span><span>\u00a0<\/span>saber de<span>\u00a0<\/span><\/span><span>ti<\/span><span>.<span>\u00a0<\/span><\/span><span>Aplica<\/span><span><span>\u00a0<\/span>hoy<span>\u00a0<\/span><\/span><span>mismo<\/span><span><span>\u00a0<\/span>y<span>\u00a0<\/span><\/span><span>descubre<\/span><span><span>\u00a0<\/span><\/span><span>por<\/span><span><span>\u00a0<\/span><\/span><span>qu\u00e9<\/span><span><span>\u00a0<\/span><\/span><span>m\u00e1s<\/span><span><span>\u00a0<\/span>de 440.000<span>\u00a0<\/span><\/span><span>game-changers<\/span><span><span>\u00a0<\/span><\/span><span>en<\/span><span><span>\u00a0<\/span><\/span><span>todo<\/span><span><span>\u00a0<\/span>el<span>\u00a0<\/span><\/span><span>mundo<\/span><span><span>\u00a0<\/span><\/span><span>consideran<\/span><span><span>\u00a0<\/span>a Concentrix<span>\u00a0<\/span><\/span><span>su<\/span><span><span>\u00a0<\/span><\/span><span>empleador<\/span><span><span>\u00a0<\/span><\/span><span>preferido<\/span><span>.<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><b><span><span>Ofrecemos<\/span><span><span>\u00a0<\/span><\/span><span>igualdad<\/span><span><span>\u00a0<\/span>de<span>\u00a0<\/span><\/span><span>oportunidades<\/span><span><span>\u00a0<\/span>de<span>\u00a0<\/span><\/span><span>empleo<\/span><\/span><span>\u00a0<\/span><\/b><\/p><\/div><div><p><span><span>Nos<span>\u00a0<\/span><\/span><span>comprometemos<\/span><span><span>\u00a0<\/span><\/span><span>a<\/span><span><span>\u00a0<\/span><\/span><span>ofrecer<\/span><span><span>\u00a0<\/span><\/span><span>igualdad<\/span><span><span>\u00a0<\/span>de<span>\u00a0<\/span><\/span><span>oportunidades<\/span><span><span>\u00a0<\/span><\/span><span>laborales<\/span><span><span>\u00a0<\/span>y un<span>\u00a0<\/span><\/span><span>entorno<\/span><span><span>\u00a0<\/span>libre de<span>\u00a0<\/span><\/span><span>discriminaci\u00f3n<\/span><span><span>\u00a0<\/span>y<span>\u00a0<\/span><\/span><span>acoso<\/span><span>.<span>\u00a0<\/span><\/span><span>Todas<\/span><span><span>\u00a0<\/span><\/span><span>nuestras<\/span><span><span>\u00a0<\/span><\/span><span>decisiones<\/span><span><span>\u00a0<\/span>de<span>\u00a0<\/span><\/span><span>contrataci\u00f3n<\/span><span><span>\u00a0<\/span>se<span>\u00a0<\/span><\/span><span>basan<\/span><span><span>\u00a0<\/span><\/span><span>en<\/span><span><span>\u00a0<\/span>las<span>\u00a0<\/span><\/span><span>necesidades<\/span><span><span>\u00a0<\/span>del<span>\u00a0<\/span><\/span><span>negocio<\/span><span>,<span>\u00a0<\/span><\/span><span>los<\/span><span><span>\u00a0<\/span><\/span><span>requisitos<\/span><span><span>\u00a0<\/span>del<span>\u00a0<\/span><\/span><span>puesto<\/span><span><span>\u00a0<\/span>y las<span>\u00a0<\/span><\/span><span>cualificaciones<\/span><span><span>\u00a0<\/span><\/span><span>personales<\/span><span>, sin<span>\u00a0<\/span><\/span><span>importar<\/span><span><span>\u00a0<\/span><\/span><span>identidad<\/span><span><span>\u00a0<\/span>de<span>\u00a0<\/span><\/span><span>g\u00e9nero<\/span><span>,<span>\u00a0<\/span><\/span><span>edad<\/span><span>,<span>\u00a0<\/span><\/span><span>religi\u00f3n<\/span><span>,<span>\u00a0<\/span><\/span><span>origen<\/span><span><span>\u00a0<\/span><\/span><span>\u00e9tnico<\/span><span>,<span>\u00a0<\/span><\/span><span>situaci\u00f3n<\/span><span><span>\u00a0<\/span>familiar o<span>\u00a0<\/span><\/span><span>cualquier<\/span><span><span>\u00a0<\/span><\/span><span>otra<\/span><span><span>\u00a0<\/span><\/span><span>condici\u00f3n<\/span><span><span>\u00a0<\/span><\/span><span>protegida<\/span><span><span>\u00a0<\/span><\/span><span>por<\/span><span><span>\u00a0<\/span>la<span>\u00a0<\/span><\/span><span>legislaci\u00f3n<\/span><span><span>\u00a0<\/span><\/span><span>aplicable<\/span><span>.<\/span><\/span><span>\u00a0<\/span><\/p><p>R1742587<\/p><\/div><div><p><span>\u00a0<\/span><\/p><\/div><p><\/p>\",\"ats_external_id\":\"R1742587\",\"location\":\"Valencia, Valencia\",\"job_type\":\"part_time\",\"salary\":\"1504.38\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-10-20T18:05:49.217+02:00\",\"created_at\":\"2026-06-29T18:04:47.838+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83MTc?\",\"apply_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83MTc\/apply?\",\"head_count\":\"300\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":\"permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"organization_reference_id\":\"WES05\"},\"location\":{\"city\":\"Valencia\",\"state\":\"Valencia\",\"country\":{\"wid\":\"bd34c524a6a04ae6915f5d96fa086199\",\"iso2\":\"ES\",\"iso3\":\"ESP\",\"descriptor\":\"Spain\",\"iso_numeric\":\"724\"},\"postal_code\":\"46021\",\"primary_location\":{\"id\":\"ES-VAL-DARAG-01\",\"wid\":\"abb4c0410095101d47a03912228a0000\",\"descriptor\":\"ESP Valencia - Av. d'Arag\u00f3, 30\"}},\"languages\":[\"Basque\",\"Spanish\"],\"recruiter\":{\"email\":{\"address\":\"monica.barreiro@concentrix.com\"},\"first_name\":\"Barreiro Lopez, Monica\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"217784\",\"wid\":\"60219339f7a01064825d372cc80969a5\",\"descriptor\":\"Monica Barreiro Lopez (217784)\"}],\"hiring_type\":\"Part_time\",\"job_profile\":{\"id\":\"JC0635\",\"descriptor\":\"Advisor I, Technical Support\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-378123\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Valencia---Av-dArag-30\/Gestor-telefnico-y-ventas--Vasco-nativo---On-site--LL01_R1742587\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Valencia---Av-dArag-30\/Gestor-telefnico-y-ventas--Vasco-nativo---On-site--LL01_R1742587\/apply\",\"job_requisition_id\":\"R1742587\"}],\"organizations\":[{\"wid\":\"f9af6d726098012800e86f183c06bbbd\",\"descriptor\":\"COGS (SITE) Production Agent Direct\",\"reference_id\":\"PRODUCAGENT-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"35ad68c732c0101fc7de09b724630000\",\"descriptor\":\"20215 - Lgcorp - WHSBTSPAIN34\",\"reference_id\":\"WHSBTSPAIN34\",\"custom_reference_id\":\"WHSBTSPAIN34\",\"company_reference_id\":null},{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"custom_reference_id\":null,\"company_reference_id\":\"WES05\"},{\"wid\":\"c30e7f616c5d101fc9b0d350eded0000\",\"descriptor\":\"W0ZNTU P_Sbt_Spain_Lg\",\"reference_id\":\"W0ZNTU\",\"custom_reference_id\":\"W0ZNTU\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"juani.moyamontanez@concentrix.com\"},\"first_name\":\"Juana Moya (102538292)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1742587\",\"wid\":\"b108f3ed3b0310162f48388373600000\",\"descriptor\":\"Gestor telef\u00f3nico y ventas (Vasco nativo) -On-site- LL01\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-spain\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"1\",\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"0\",\"auto_call\":\"0\",\"on_erp_listing\":\"0\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"1587\",\"campaign_id\":\"716\",\"campaign_title\":\"Advisor I, Technical Support R1742581\",\"campaign_type\":\"job_application\",\"job_title\":\"Agente de Soporte T\u00e9cnico Telef\u00f3nico  - Catalan y Espa\u00f1ol \u2013 Presencial LL01\",\"street\":\"ESP Valencia - Av. d'Arag\u00f3, 30\",\"address\":\"ESP Valencia - Av. d'Arag\u00f3, 30\",\"city\":\"Valencia\",\"state\":\"Valencia\",\"postal_code\":\"46021\",\"region\":\"Valencia\",\"country\":\"Spain\",\"short_description\":\"The Advisor I, Technical Support responds to basic and routine inquiries of a technical nature including hardware\/software, or other designated client products. This position assists external users of the client's technical products or services by answering questions and solving problems involved in their use.\",\"long_description\":\"<div><div><div><p><\/p><p><\/p><p><span>\u00a0<\/span><\/p><p>Experimenta una carrera que redefine reglas del juego<\/p><p><\/p><p>\u00bfListo para dar el siguiente gran paso? Somos el l\u00edder mundial en tecnolog\u00eda y servicios que impulsa a las marcas del futuro. Ayudamos a marcas conocidas \u2014las que utilizas d\u00eda a d\u00eda\u2014 a mejorar sus negocios con tecnolog\u00eda y soluciones integradas, en m\u00e1s de 70 pa\u00edses.<\/p><p><\/p><p>Si buscas crecer, como <b>Agente de Soporte T\u00e9cnico en Valencia (presencial<\/b>), formar\u00e1s parte de nuestro equipo innovador, impulsando marcas l\u00edderes en sectores como tecnolog\u00eda, finanzas, viajes, moda, sanidad y mucho m\u00e1s.<\/p><p><\/p><p><b>Como Agente de Soporte T\u00e9cnico Telef\u00f3nico, deber\u00e1s:<\/b><\/p><p><\/p><p>- Proporcionar atenci\u00f3n al cliente a trav\u00e9s de tel\u00e9fono y correo electr\u00f3nico, garantizando una experiencia excepcional en el uso de nuestros productos\u00a0<\/p><p>- Realizar un diagn\u00f3stico inicial de las incidencias reportadas, identificando posibles aver\u00edas funcionales y determinando la mejor soluci\u00f3n\u00a0<\/p><p>- Gestionar las solicitudes de los clientes, manteni\u00e9ndolos informados en todo momento sobre el estado de sus casos y ofreciendo respuestas \u00e1giles y eficaces\u00a0<\/p><p>- Coordinar visitas con el servicio t\u00e9cnico cuando sea necesario, asegurando una resoluci\u00f3n eficiente y en tiempo de los problemas\u00a0<\/p><p>- Contribuir a la mejora continua de la satisfacci\u00f3n del cliente,\u00a0 recopilando feedback y proponiendo mejoras en procesos y servicio\u00a0<\/p><p>- Tu papel ser\u00e1 clave para garantizar una experiencia sin fricciones para nuestros clientes, combinando habilidades de atenci\u00f3n, an\u00e1lisis y resoluci\u00f3n t\u00e9cnica para mantener altos est\u00e1ndares de calidad y servicio.<\/p><p><\/p><p><b>Tus competencias<\/b><\/p><p><\/p><p>Acogemos con los brazos abiertos a quienes cambian las reglas del juego: personas de or\u00edgenes diversos, curiosas y dispuestas a aprender. Tu talento natural para ayudar a los dem\u00e1s e ir un paso m\u00e1s all\u00e1 del WOW para nuestros clientes encajar\u00e1 perfectamente con lo que hacemos.<\/p><p><\/p><p><b>Formaremos un buen equipo si t\u00fa tienes:<\/b><\/p><p><\/p><p>- Nivel biling\u00fce de castellano y catal\u00e1n ( de Catalunya)<\/p><p>- Buena comunicaci\u00f3n verbal y escrita\u00a0<\/p><p>- Orientaci\u00f3n al cliente, empat\u00eda y flexibilidad\u00a0<\/p><p>- Capacidad de trabajo en equipo, organizaci\u00f3n y alta motivaci\u00f3n\u00a0<\/p><p>- Habilidades de negociaci\u00f3n y orientaci\u00f3n comercial\u00a0<\/p><p>Ser\u00eda una ventaja si tienes:<\/p><p>- Conocimientos IT a nivel avanzado\u00a0<\/p><p><\/p><p>\u00bfNo cumples todos los requisitos?<\/p><p><\/p><p>Nos dedicamos a crear un entorno de trabajo diverso, inclusivo y aut\u00e9ntico donde todos puedan aprender y desarrollarse. Si crees que no cumples con todos los requisitos, te animamos a postularte. Haremos todo lo posible por encontrar el puesto adecuado para ti, ahora o en el futuro.<\/p><p><\/p><p><b>Lo que ofrecemos<\/b><\/p><p><\/p><p>- Contrato indefinido de 30h con horario rotativo de de 12:00 a 18:00\u00a0<\/p><p>- Oficina en excelente ubicaci\u00f3n en Valencia\u00a0<\/p><p>- Salario: 13.886 \u20ac brutos &#43; hasta 1.208 \u20ac brutos en bonus anual\u00a0<\/p><p>- Bonificaci\u00f3n por recomendaci\u00f3n\u00a0<\/p><p>- Formaci\u00f3n completa y remunerada sobre la empresa y el proyecto\u00a0<\/p><p>- Programa de desarrollo profesional y cursos especializados\u00a0<\/p><p><\/p><p><b>Experimenta tu mejor versi\u00f3n<\/b><\/p><p><\/p><p>En Concentrix, invertimos en quienes cambian las reglas del juego porque sabemos que cuando nuestra gente prospera, nuestros clientes tambi\u00e9n lo hacen.<\/p><p>Si esto suena como el siguiente paso en tu carrera, queremos saber de ti. Aplica hoy mismo y descubre por qu\u00e9 m\u00e1s de 440.000 game-changers en todo el mundo consideran a Concentrix su empleador preferido.<\/p><p><\/p><p>Ofrecemos igualdad de oportunidades de empleo<\/p><p>Nos comprometemos a ofrecer igualdad de oportunidades laborales y un entorno libre de discriminaci\u00f3n y acoso. Todas nuestras decisiones de contrataci\u00f3n se basan en las necesidades del negocio, los requisitos del puesto y las cualificaciones personales, sin importar identidad de g\u00e9nero, edad, religi\u00f3n, origen \u00e9tnico, situaci\u00f3n familiar o cualquier otra condici\u00f3n protegida por la legislaci\u00f3n aplicable.<\/p><p>R1742581<\/p><\/div><\/div><\/div>\",\"ats_external_id\":\"R1742581\",\"location\":\"Valencia, Valencia\",\"job_type\":\"part_time\",\"salary\":\"1157.17\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-10-19T12:06:06.173+02:00\",\"created_at\":\"2026-06-29T18:04:47.301+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83MTY?\",\"apply_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83MTY\/apply?\",\"head_count\":\"300\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":\"\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"organization_reference_id\":\"WES05\"},\"location\":{\"city\":\"Valencia\",\"state\":\"Valencia\",\"country\":{\"wid\":\"bd34c524a6a04ae6915f5d96fa086199\",\"iso2\":\"ES\",\"iso3\":\"ESP\",\"descriptor\":\"Spain\",\"iso_numeric\":\"724\"},\"postal_code\":\"46021\",\"primary_location\":{\"id\":\"ES-VAL-DARAG-01\",\"wid\":\"abb4c0410095101d47a03912228a0000\",\"descriptor\":\"ESP Valencia - Av. d'Arag\u00f3, 30\"}},\"languages\":[\"Catalan\",\"Spanish\"],\"recruiter\":{\"email\":{\"address\":\"monica.barreiro@concentrix.com\"},\"first_name\":\"Barreiro Lopez, Monica\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"217784\",\"wid\":\"60219339f7a01064825d372cc80969a5\",\"descriptor\":\"Monica Barreiro Lopez (217784)\"},{\"id\":\"102541577\",\"wid\":\"da7d7d2449a2101033343026c9780002\",\"descriptor\":\"Alessandra Boreggio (102541577)\"}],\"hiring_type\":\"Part_time\",\"job_profile\":{\"id\":\"JC0635\",\"descriptor\":\"Advisor I, Technical Support\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-386406\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Valencia---Av-dArag-30\/Agente-de-Soporte-Tcnico-Telefnico----Catalan-y-Espaol---Presencial-LL01_R1742581-1\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Valencia---Av-dArag-30\/Agente-de-Soporte-Tcnico-Telefnico----Catalan-y-Espaol---Presencial-LL01_R1742581-1\/apply\",\"job_requisition_id\":\"R1742581\"}],\"organizations\":[{\"wid\":\"f9af6d726098012800e86f183c06bbbd\",\"descriptor\":\"COGS (SITE) Production Agent Direct\",\"reference_id\":\"PRODUCAGENT-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"35ad68c732c0101fc7de09b724630000\",\"descriptor\":\"20215 - Lgcorp - WHSBTSPAIN34\",\"reference_id\":\"WHSBTSPAIN34\",\"custom_reference_id\":\"WHSBTSPAIN34\",\"company_reference_id\":null},{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"custom_reference_id\":null,\"company_reference_id\":\"WES05\"},{\"wid\":\"c30e7f616c5d101fc9b0d350eded0000\",\"descriptor\":\"W0ZNTU P_Sbt_Spain_Lg\",\"reference_id\":\"W0ZNTU\",\"custom_reference_id\":\"W0ZNTU\",\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"juani.moyamontanez@concentrix.com\"},\"first_name\":\"Juana Moya (102538292)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1742581\",\"wid\":\"3031596186691025a6fa6717ef6b0000\",\"descriptor\":\"Agente de Soporte T\u00e9cnico Telef\u00f3nico  - Catalan y Espa\u00f1ol \u2013 Presencial LL01\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-spain\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"1\",\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"0\",\"auto_call\":\"0\",\"on_erp_listing\":\"0\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"1588\",\"campaign_id\":\"709\",\"campaign_title\":\"Advisor I, Technical Support - Bilingual R1742565\",\"campaign_type\":\"job_application\",\"job_title\":\"Agente de Soporte T\u00e9cnico - Mercado Euskera - Remoto LL01\",\"street\":\"ESP Valencia - Av. d'Arag\u00f3, 30\",\"address\":\"ESP Valencia - Av. d'Arag\u00f3, 30\",\"city\":\"Valencia\",\"state\":\"Valencia\",\"postal_code\":\"46021\",\"region\":\"Valencia\",\"country\":\"Spain\",\"short_description\":\".\",\"long_description\":\"<div><p><b><span><span>Experimenta<\/span><span><span>\u00a0<\/span><\/span><span>una<\/span><span><span>\u00a0<\/span><\/span><span>carrera<\/span><span><span>\u00a0<\/span><\/span><span>que<\/span><span><span>\u00a0<\/span>redefine<span>\u00a0<\/span><\/span><span>reglas<\/span><span><span>\u00a0<\/span>del juego\u00a0<\/span><\/span><span>\u00a0<\/span><\/b><\/p><\/div><p><\/p><div><p><span><span>\u00bfListo para<span>\u00a0<\/span><\/span><span>dar<\/span><span><span>\u00a0<\/span>el<span>\u00a0<\/span><\/span><span>siguiente<\/span><span><span>\u00a0<\/span>gran paso? Somos el<span>\u00a0<\/span><\/span><span>l\u00edder<\/span><span><span>\u00a0<\/span><\/span><span>mundial<\/span><span><span>\u00a0<\/span><\/span><span>en<\/span><span><span>\u00a0<\/span><\/span><span>tecnolog\u00eda<\/span><span><span>\u00a0<\/span>y<span>\u00a0<\/span><\/span><span>servicios<\/span><span><span>\u00a0<\/span><\/span><span>que<\/span><span><span>\u00a0<\/span><\/span><span>impulsa<\/span><span><span>\u00a0<\/span>a las<span>\u00a0<\/span><\/span><span>marcas<\/span><span><span>\u00a0<\/span>del<span>\u00a0<\/span><\/span><span>futuro<\/span><span>.<span>\u00a0<\/span><\/span><span>Ayudamos<\/span><span><span>\u00a0<\/span>a<span>\u00a0<\/span><\/span><span>marcas<\/span><span><span>\u00a0<\/span><\/span><span>conocidas<\/span><span><span>\u00a0<\/span>\u2014las<span>\u00a0<\/span><\/span><span>que<\/span><span><span>\u00a0<\/span><\/span><span>utilizas<\/span><span><span>\u00a0<\/span>d\u00eda a d\u00eda\u2014 a<span>\u00a0<\/span><\/span><span>mejorar<\/span><span><span>\u00a0<\/span>sus<span>\u00a0<\/span><\/span><span>negocios<\/span><span><span>\u00a0<\/span>con<span>\u00a0<\/span><\/span><span>tecnolog\u00eda<\/span><span><span>\u00a0<\/span>y<span>\u00a0<\/span><\/span><span>soluciones<\/span><span><span>\u00a0<\/span><\/span><span>integradas<\/span><span>,<span>\u00a0<\/span><\/span><span>en<\/span><span><span>\u00a0<\/span><\/span><span>m\u00e1s<\/span><span><span>\u00a0<\/span>de 70<span>\u00a0<\/span><\/span><span>pa\u00edses<\/span><span>.\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><p><\/p><\/div><div><p><span><span>Si<span>\u00a0<\/span><\/span><span>buscas<\/span><span><span>\u00a0<\/span><\/span><span>crecer<\/span><span>,<span>\u00a0<\/span><\/span><span>como<\/span><span><span>\u00a0<\/span><\/span><span>Agente<\/span><span><span>\u00a0<\/span>de<span>\u00a0<\/span><\/span><span>Soporte<\/span><span><span>\u00a0<\/span>T\u00e9cnico<span>\u00a0trabajando desde casa, <\/span><\/span><span><span>\u00a0<\/span><\/span><span>formar\u00e1s<\/span><span><span>\u00a0<\/span><\/span><span>parte<\/span><span><span>\u00a0<\/span>de<span>\u00a0<\/span><\/span><span>nuestro<\/span><span><span>\u00a0<\/span><\/span><span>equipo<\/span><span><span>\u00a0<\/span><\/span><span>innovador<\/span><span>,<span>\u00a0<\/span><\/span><span>impulsando<\/span><span><span>\u00a0<\/span><\/span><span>marcas<\/span><span><span>\u00a0<\/span><\/span><span>l\u00edderes<\/span><span><span>\u00a0<\/span><\/span><span>en<\/span><span><span>\u00a0<\/span><\/span><span>sectores<\/span><span><span>\u00a0<\/span><\/span><span>como<\/span><span><span>\u00a0<\/span><\/span><span>tecnolog\u00eda<\/span><span>,<span>\u00a0<\/span><\/span><span>finanzas<\/span><span>,<span>\u00a0<\/span><\/span><span>viajes<\/span><span>,<span>\u00a0<\/span><\/span><span>moda<\/span><span>,<span>\u00a0<\/span><\/span><span>sanidad<\/span><span><span>\u00a0<\/span>y<span>\u00a0<\/span><\/span><span>mucho<\/span><span><span>\u00a0<\/span><\/span><span>m\u00e1s<\/span><span>.\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><p><\/p><\/div><div><p><b><span>Como<span>\u00a0<\/span><\/span><span>Agente<\/span><span><span>\u00a0<\/span>de<span>\u00a0<\/span><\/span><span>Soporte<\/span><span><span>\u00a0<\/span>T\u00e9cnico<span>\u00a0<\/span><\/span><span>Telef\u00f3nico<\/span><span>,<span>\u00a0<\/span><\/span><span>deber\u00e1s<\/span><span>:\u00a0<\/span><\/b><span>\u00a0<\/span><\/p><p><\/p><\/div><div><p><span><span>- Proporcionar atenci\u00f3n al cliente a trav\u00e9s de tel\u00e9fono y correo electr\u00f3nico, garantizando una experiencia excepcional en el uso de nuestros productos\u00a0<span>\u00a0<\/span><\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>-<span>\u00a0<\/span><\/span><span>Realizar<\/span><span><span>\u00a0<\/span>un<span>\u00a0<\/span><\/span><span>diagn\u00f3stico<\/span><span><span>\u00a0<\/span><\/span><span>inicial<\/span><span><span>\u00a0<\/span>de las<span>\u00a0<\/span><\/span><span>incidencias<\/span><span><span>\u00a0<\/span><\/span><span>reportadas<\/span><span>,<span>\u00a0<\/span><\/span><span>identificando<\/span><span><span>\u00a0<\/span><\/span><span>posibles<\/span><span><span>\u00a0<\/span><\/span><span>aver\u00edas<\/span><span><span>\u00a0<\/span><\/span><span>funcionales<\/span><span><span>\u00a0<\/span>y<span>\u00a0<\/span><\/span><span>determinando<\/span><span><span>\u00a0<\/span>la<span>\u00a0<\/span><\/span><span>mejor<\/span><span><span>\u00a0<\/span><\/span><span>soluci\u00f3n<\/span><span>\u00a0<span>\u00a0<\/span><\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>-<span>\u00a0<\/span><\/span><span>Gestionar<\/span><span><span>\u00a0<\/span>las solicitudes de<span>\u00a0<\/span><\/span><span>los<\/span><span><span>\u00a0<\/span><\/span><span>clientes<\/span><span>,<span>\u00a0<\/span><\/span><span>manteni\u00e9ndolos<\/span><span><span>\u00a0<\/span><\/span><span>informados<\/span><span><span>\u00a0<\/span><\/span><span>en<\/span><span><span>\u00a0<\/span><\/span><span>todo<\/span><span><span>\u00a0<\/span><\/span><span>momento<\/span><span><span>\u00a0<\/span><\/span><span>sobre<\/span><span><span>\u00a0<\/span>el<span>\u00a0<\/span><\/span><span>estado<\/span><span><span>\u00a0<\/span>de sus<span>\u00a0<\/span><\/span><span>casos<\/span><span><span>\u00a0<\/span>y<span>\u00a0<\/span><\/span><span>ofreciendo<\/span><span><span>\u00a0<\/span><\/span><span>respuestas<\/span><span><span>\u00a0<\/span><\/span><span>\u00e1giles<\/span><span><span>\u00a0<\/span>y<span>\u00a0<\/span><\/span><span>eficaces<\/span><span>\u00a0<span>\u00a0<\/span><\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>-<span>\u00a0<\/span><\/span><span>Coordinar<\/span><span><span>\u00a0<\/span>visitas con el<span>\u00a0<\/span><\/span><span>servicio<\/span><span><span>\u00a0<\/span><\/span><span>t\u00e9cnico<\/span><span><span>\u00a0<\/span><\/span><span>cuando<\/span><span><span>\u00a0<\/span>sea<span>\u00a0<\/span><\/span><span>necesario<\/span><span>,<span>\u00a0<\/span><\/span><span>asegurando<\/span><span><span>\u00a0<\/span><\/span><span>una<\/span><span><span>\u00a0<\/span><\/span><span>resoluci\u00f3n<\/span><span><span>\u00a0<\/span><\/span><span>eficiente<\/span><span><span>\u00a0<\/span>y<span>\u00a0<\/span><\/span><span>en<\/span><span><span>\u00a0<\/span><\/span><span>tiempo<\/span><span><span>\u00a0<\/span>de<span>\u00a0<\/span><\/span><span>los<\/span><span><span>\u00a0<\/span><\/span><span>problemas<\/span><span>\u00a0<span>\u00a0<\/span><\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>-<span>\u00a0<\/span><\/span><span>Contribuir<\/span><span><span>\u00a0<\/span>a la<span>\u00a0<\/span><\/span><span>mejora<\/span><span><span>\u00a0<\/span>continua de la<span>\u00a0<\/span><\/span><span>satisfacci\u00f3n<\/span><span><span>\u00a0<\/span>del<span>\u00a0<\/span><\/span><span>cliente<\/span><span>,<span>\u00a0<\/span><\/span><span>recopilando<\/span><span><span>\u00a0<\/span><\/span><span>feedback<\/span><span><span>\u00a0<\/span>y<span>\u00a0<\/span><\/span><span>proponiendo<\/span><span><span>\u00a0<\/span><\/span><span>mejoras<\/span><span><span>\u00a0<\/span><\/span><span>en<\/span><span><span>\u00a0<\/span><\/span><span>procesos<\/span><span><span>\u00a0<\/span>y<span>\u00a0<\/span><\/span><span>servicio<\/span><span>\u00a0<span>\u00a0<\/span><\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Tu<span>\u00a0<\/span><\/span><span>papel<\/span><span><span>\u00a0<\/span><\/span><span>ser\u00e1<\/span><span><span>\u00a0<\/span>clave para<span>\u00a0<\/span><\/span><span>garantizar<\/span><span><span>\u00a0<\/span><\/span><span>una<\/span><span><span>\u00a0<\/span><\/span><span>experiencia<\/span><span><span>\u00a0<\/span>sin<span>\u00a0<\/span><\/span><span>fricciones<\/span><span><span>\u00a0<\/span>para<span>\u00a0<\/span><\/span><span>nuestros<\/span><span><span>\u00a0<\/span><\/span><span>clientes<\/span><span>,<span>\u00a0<\/span><\/span><span>combinando<\/span><span><span>\u00a0<\/span><\/span><span>habilidades<\/span><span><span>\u00a0<\/span>de<span>\u00a0<\/span><\/span><span>atenci\u00f3n<\/span><span>,<span>\u00a0<\/span><\/span><span>an\u00e1lisis<\/span><span><span>\u00a0<\/span>y<span>\u00a0<\/span><\/span><span>resoluci\u00f3n<\/span><span><span>\u00a0<\/span><\/span><span>t\u00e9cnica<\/span><span><span>\u00a0<\/span>para<span>\u00a0<\/span><\/span><span>mantener<\/span><span><span>\u00a0<\/span>altos<span>\u00a0<\/span><\/span><span>est\u00e1ndares<\/span><span><span>\u00a0<\/span>de<span>\u00a0<\/span><\/span><span>calidad<\/span><span><span>\u00a0<\/span>y<span>\u00a0<\/span><\/span><span>servicio<\/span><span>.\u00a0<\/span><span>\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><p><\/p><\/div><div><p><b><span><span>Formaremos<\/span><span><span>\u00a0<\/span>un<span>\u00a0<\/span><\/span><span>buen<\/span><span><span>\u00a0<\/span><\/span><span>equipo<\/span><span><span>\u00a0<\/span><\/span><span>si<\/span><span><span>\u00a0<\/span><\/span><span>t\u00fa<\/span><span><span>\u00a0<\/span><\/span><span>tienes<\/span><span>:\u00a0<\/span><\/span><span>\u00a0<\/span><\/b><\/p><p><\/p><\/div><div><p><span><span>- Nivel<span>\u00a0<\/span><\/span><span>biling\u00fce<\/span><span><span>\u00a0<\/span>de euskera y castellano<\/span><\/span><br \/><span><span>- Buena<span>\u00a0<\/span><\/span><span>comunicaci\u00f3n<\/span><span><span>\u00a0<\/span>verbal y<span>\u00a0<\/span><\/span><span>escrita<\/span><span>\u00a0<span>\u00a0<\/span><\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>-<span>\u00a0<\/span><\/span><span>Orientaci\u00f3n<\/span><span><span>\u00a0<\/span>al<span>\u00a0<\/span><\/span><span>cliente<\/span><span>,<span>\u00a0<\/span><\/span><span>empat\u00eda<\/span><span><span>\u00a0<\/span>y<span>\u00a0<\/span><\/span><span>flexibilidad<\/span><span>\u00a0<span>\u00a0<\/span><\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>-<span>\u00a0<\/span><\/span><span>Capacidad<\/span><span><span>\u00a0<\/span>de<span>\u00a0<\/span><\/span><span>trabajo<\/span><span><span>\u00a0<\/span><\/span><span>en<\/span><span><span>\u00a0<\/span><\/span><span>equipo<\/span><span>,<span>\u00a0<\/span><\/span><span>organizaci\u00f3n<\/span><span><span>\u00a0<\/span>y<span>\u00a0<\/span><\/span><span>alta<\/span><span><span>\u00a0<\/span><\/span><span>motivaci\u00f3n<\/span><span>\u00a0<span>\u00a0<\/span><\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>-<span>\u00a0<\/span><\/span><span>Habilidades<\/span><span><span>\u00a0<\/span>de<span>\u00a0<\/span><\/span><span>negociaci\u00f3n<\/span><span><span>\u00a0<\/span>y<span>\u00a0<\/span><\/span><span>orientaci\u00f3n<\/span><span><span>\u00a0<\/span><\/span><span>comercial<\/span><span>\u00a0\u00a0<\/span><span>\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>Ser\u00eda<\/span><span><span>\u00a0<\/span><\/span><span>una<\/span><span><span>\u00a0<\/span><\/span><span>ventaja<\/span><span><span>\u00a0<\/span><\/span><span>si<\/span><span><span>\u00a0<\/span><\/span><span>tienes<\/span><span>:\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span><span>-<span>\u00a0<\/span><\/span><span>Conocimientos<\/span><span><span>\u00a0<\/span>IT a<span>\u00a0<\/span><\/span><span>nivel<\/span><span><span>\u00a0<\/span><\/span><span>avanzado<\/span><span>\u00a0\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><p><\/p><div><p><b><span><span>Lo<span>\u00a0<\/span><\/span><span>que<\/span><span><span>\u00a0<\/span><\/span><span>ofrecemos<\/span><span>\u00a0<\/span><\/span><span>\u00a0<\/span><\/b><\/p><\/div><p><\/p><div><p><span><span>-\u00a0 Contrato de 30h con horario de 12:00 a 18:00\u00a0<span>\u00a0<\/span><\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>- Salario:<span>\u00a013800 <\/span><\/span><span>\u20ac<span>\u00a0<\/span><\/span><span>brutos<\/span><span><span>\u00a0<\/span>&#43; hasta 1200<\/span><span><span>\u00a0<\/span>\u20ac<span>\u00a0<\/span><\/span><span>brutos<\/span><span><span>\u00a0<\/span><\/span><span>en<\/span><span><span>\u00a0<\/span>bonus<span>\u00a0<\/span><\/span><span>anual<\/span><span>\u00a0<span>\u00a0<\/span><\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>-<span>\u00a0<\/span><\/span><span>Bonificaci\u00f3n<\/span><span><span>\u00a0<\/span><\/span><span>por<\/span><span><span>\u00a0<\/span><\/span><span>recomendaci\u00f3n<\/span><span>\u00a0<span>\u00a0<\/span><\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>-<span>\u00a0<\/span><\/span><span>Formaci\u00f3n<\/span><span><span>\u00a0<\/span>completa y<span>\u00a0<\/span><\/span><span>remunerada<\/span><span><span>\u00a0<\/span><\/span><span>sobre<\/span><span><span>\u00a0<\/span>la<span>\u00a0<\/span><\/span><span>empresa<\/span><span><span>\u00a0<\/span>y el<span>\u00a0<\/span><\/span><span>proyecto<\/span><span>\u00a0<span>\u00a0<\/span><\/span><\/span><span><span>\u00a0<\/span><\/span><br \/><span><span>-<span>\u00a0<\/span><\/span><span>Programa<\/span><span><span>\u00a0<\/span>de<span>\u00a0<\/span><\/span><span>desarrollo<\/span><span><span>\u00a0<\/span><\/span><span>profesional<\/span><span><span>\u00a0<\/span>y<span>\u00a0<\/span><\/span><span>cursos<\/span><span><span>\u00a0<\/span><\/span><span>especializados<\/span><span>\u00a0\u00a0<\/span><span>\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><p><\/p><div><p><span><span>Experimenta<\/span><span><span>\u00a0<\/span><\/span><span>tu<\/span><span><span>\u00a0<\/span><\/span><span>mejor<\/span><span><span>\u00a0<\/span><\/span><span>versi\u00f3n<\/span><span>\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><p><\/p><div><p><span><span>En Concentrix,<span>\u00a0<\/span><\/span><span>invertimos<\/span><span><span>\u00a0<\/span><\/span><span>en<\/span><span><span>\u00a0<\/span><\/span><span>quienes<\/span><span><span>\u00a0<\/span><\/span><span>cambian<\/span><span><span>\u00a0<\/span>las<span>\u00a0<\/span><\/span><span>reglas<\/span><span><span>\u00a0<\/span>del juego<span>\u00a0<\/span><\/span><span>porque<\/span><span><span>\u00a0<\/span><\/span><span>sabemos<\/span><span><span>\u00a0<\/span><\/span><span>que<\/span><span><span>\u00a0<\/span><\/span><span>cuando<\/span><span><span>\u00a0<\/span><\/span><span>nuestra<\/span><span><span>\u00a0<\/span><\/span><span>gente<\/span><span><span>\u00a0<\/span><\/span><span>prospera<\/span><span>,<span>\u00a0<\/span><\/span><span>nuestros<\/span><span><span>\u00a0<\/span><\/span><span>clientes<\/span><span><span>\u00a0<\/span>tambi\u00e9n lo<span>\u00a0<\/span><\/span><span>hacen<\/span><span>.\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><p><\/p><div><p><span><span>Si<span>\u00a0<\/span><\/span><span>esto<\/span><span><span>\u00a0<\/span><\/span><span>suena<\/span><span><span>\u00a0<\/span><\/span><span>como<\/span><span><span>\u00a0<\/span>el<span>\u00a0<\/span><\/span><span>siguiente<\/span><span><span>\u00a0<\/span>paso<span>\u00a0<\/span><\/span><span>en<\/span><span><span>\u00a0<\/span><\/span><span>tu<\/span><span><span>\u00a0<\/span><\/span><span>carrera<\/span><span>,<span>\u00a0<\/span><\/span><span>queremos<\/span><span><span>\u00a0<\/span>saber de<span>\u00a0<\/span><\/span><span>ti<\/span><span>.<span>\u00a0<\/span><\/span><span>Aplica<\/span><span><span>\u00a0<\/span>hoy<span>\u00a0<\/span><\/span><span>mismo<\/span><span><span>\u00a0<\/span>y<span>\u00a0<\/span><\/span><span>descubre<\/span><span><span>\u00a0<\/span><\/span><span>por<\/span><span><span>\u00a0<\/span><\/span><span>qu\u00e9<\/span><span><span>\u00a0<\/span><\/span><span>m\u00e1s<\/span><span><span>\u00a0<\/span>de 440.000<span>\u00a0<\/span><\/span><span>game-changers<\/span><span><span>\u00a0<\/span><\/span><span>en<\/span><span><span>\u00a0<\/span><\/span><span>todo<\/span><span><span>\u00a0<\/span>el<span>\u00a0<\/span><\/span><span>mundo<\/span><span><span>\u00a0<\/span><\/span><span>consideran<\/span><span><span>\u00a0<\/span>a Concentrix<span>\u00a0<\/span><\/span><span>su<\/span><span><span>\u00a0<\/span><\/span><span>empleador<\/span><span><span>\u00a0<\/span><\/span><span>preferido<\/span><span>.\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><p><\/p><div><p><i><span><span>Ofrecemos<\/span><span><span>\u00a0<\/span><\/span><span>igualdad<\/span><span><span>\u00a0<\/span>de<span>\u00a0<\/span><\/span><span>oportunidades<\/span><span><span>\u00a0<\/span>de<span>\u00a0<\/span><\/span><span>empleo<\/span><span>\u00a0<\/span><\/span><span>\u00a0<\/span><\/i><\/p><\/div><div><p><i><span><span>Nos<span>\u00a0<\/span><\/span><span>comprometemos<\/span><span><span>\u00a0<\/span><\/span><span>a<\/span><span><span>\u00a0<\/span><\/span><span>ofrecer<\/span><span><span>\u00a0<\/span><\/span><span>igualdad<\/span><span><span>\u00a0<\/span>de<span>\u00a0<\/span><\/span><span>oportunidades<\/span><span><span>\u00a0<\/span><\/span><span>laborales<\/span><span><span>\u00a0<\/span>y un<span>\u00a0<\/span><\/span><span>entorno<\/span><span><span>\u00a0<\/span>libre de<span>\u00a0<\/span><\/span><span>discriminaci\u00f3n<\/span><span><span>\u00a0<\/span>y<span>\u00a0<\/span><\/span><span>acoso<\/span><span>.<span>\u00a0<\/span><\/span><span>Todas<\/span><span><span>\u00a0<\/span><\/span><span>nuestras<\/span><span><span>\u00a0<\/span><\/span><span>decisiones<\/span><span><span>\u00a0<\/span>de<span>\u00a0<\/span><\/span><span>contrataci\u00f3n<\/span><span><span>\u00a0<\/span>se<span>\u00a0<\/span><\/span><span>basan<\/span><span><span>\u00a0<\/span><\/span><span>en<\/span><span><span>\u00a0<\/span>las<span>\u00a0<\/span><\/span><span>necesidades<\/span><span><span>\u00a0<\/span>del<span>\u00a0<\/span><\/span><span>negocio<\/span><span>,<span>\u00a0<\/span><\/span><span>los<\/span><span><span>\u00a0<\/span><\/span><span>requisitos<\/span><span><span>\u00a0<\/span>del<span>\u00a0<\/span><\/span><span>puesto<\/span><span><span>\u00a0<\/span>y las<span>\u00a0<\/span><\/span><span>cualificaciones<\/span><span><span>\u00a0<\/span><\/span><span>personales<\/span><span>, sin<span>\u00a0<\/span><\/span><span>importar<\/span><span><span>\u00a0<\/span><\/span><span>identidad<\/span><span><span>\u00a0<\/span>de<span>\u00a0<\/span><\/span><span>g\u00e9nero<\/span><span>,<span>\u00a0<\/span><\/span><span>edad<\/span><span>,<span>\u00a0<\/span><\/span><span>religi\u00f3n<\/span><span>,<span>\u00a0<\/span><\/span><span>origen<\/span><span><span>\u00a0<\/span><\/span><span>\u00e9tnico<\/span><span>,<span>\u00a0<\/span><\/span><span>situaci\u00f3n<\/span><span><span>\u00a0<\/span>familiar o<span>\u00a0<\/span><\/span><span>cualquier<\/span><span><span>\u00a0<\/span><\/span><span>otra<\/span><span><span>\u00a0<\/span><\/span><span>condici\u00f3n<\/span><span><span>\u00a0<\/span><\/span><span>protegida<\/span><span><span>\u00a0<\/span><\/span><span>por<\/span><span><span>\u00a0<\/span>la<span>\u00a0<\/span><\/span><span>legislaci\u00f3n<\/span><span><span>\u00a0<\/span><\/span><span>aplicable<\/span><span>.<\/span><\/span><span>\u00a0<\/span><\/i><br \/><span>R1742565<\/span><\/p><\/div>\",\"ats_external_id\":\"R1742565\",\"location\":\"Valencia, Valencia\",\"job_type\":\"part_time\",\"salary\":\"1157.17\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-10-16T12:06:38.322+02:00\",\"created_at\":\"2026-06-29T16:05:19.542+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83MDk?\",\"apply_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83MDk\/apply?\",\"head_count\":\"300\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"organization_reference_id\":\"WES05\"},\"location\":{\"city\":\"Valencia\",\"state\":\"Valencia\",\"country\":{\"wid\":\"bd34c524a6a04ae6915f5d96fa086199\",\"iso2\":\"ES\",\"iso3\":\"ESP\",\"descriptor\":\"Spain\",\"iso_numeric\":\"724\"},\"postal_code\":\"46021\",\"primary_location\":{\"id\":\"ES-VAL-DARAG-01\",\"wid\":\"abb4c0410095101d47a03912228a0000\",\"descriptor\":\"ESP Valencia - Av. d'Arag\u00f3, 30\"}},\"languages\":[\"Basque\",\"Spanish\"],\"recruiter\":{\"email\":{\"address\":\"monica.barreiro@concentrix.com\"},\"first_name\":\"Barreiro Lopez, Monica\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"217784\",\"wid\":\"60219339f7a01064825d372cc80969a5\",\"descriptor\":\"Monica Barreiro Lopez (217784)\"},{\"id\":\"102541577\",\"wid\":\"da7d7d2449a2101033343026c9780002\",\"descriptor\":\"Alessandra Boreggio (102541577)\"}],\"hiring_type\":\"Part_time\",\"job_profile\":{\"id\":\"JC2945\",\"descriptor\":\"Advisor I, Technical Support - Bilingual\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-383891\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Valencia---Av-dArag-30\/Agente-de-Soporte-Tcnico---Mercado-Vasco---Presencial-LL01_R1742565\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Valencia---Av-dArag-30\/Agente-de-Soporte-Tcnico---Mercado-Vasco---Presencial-LL01_R1742565\/apply\",\"job_requisition_id\":\"R1742565\"}],\"organizations\":[{\"wid\":\"f9af6d726098012800e86f183c06bbbd\",\"descriptor\":\"COGS (SITE) Production Agent Direct\",\"reference_id\":\"PRODUCAGENT-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"35ad68c732c0101fc7de09b724630000\",\"descriptor\":\"20215 - Lgcorp - WHSBTSPAIN34\",\"reference_id\":\"WHSBTSPAIN34\",\"custom_reference_id\":\"WHSBTSPAIN34\",\"company_reference_id\":null},{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"custom_reference_id\":null,\"company_reference_id\":\"WES05\"},{\"wid\":\"c30e7f616c5d101fc9b0d350eded0000\",\"descriptor\":\"W0ZNTU P_Sbt_Spain_Lg\",\"reference_id\":\"W0ZNTU\",\"custom_reference_id\":\"W0ZNTU\",\"company_reference_id\":null}],\"pay_rate_type\":[],\"hiring_manager\":{\"email\":{\"address\":\"cristina.flores@concentrix.com\"},\"first_name\":\"Cristina Flores (102538697)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1742565\",\"wid\":\"2d17a1ec669010162dfe36f35d220000\",\"descriptor\":\"Agente de Soporte T\u00e9cnico - Mercado Euskera - Remoto LL01\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"External\",\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-spain\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"1\",\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"0\",\"auto_call\":\"0\",\"on_erp_listing\":\"0\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"1589\",\"campaign_id\":\"706\",\"campaign_title\":\"Advisor I, Customer Service - Bilingual R1742522\",\"campaign_type\":\"job_application\",\"job_title\":\"Fashion Support Consultant (French-speaking) - On-site KL01\",\"street\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"address\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"postal_code\":\"8020\",\"region\":\"Catalunya\",\"country\":\"Spain\",\"short_description\":\" xxx\",\"long_description\":\"<br \/><p><span style=\\\"color:#000000\\\"><span><span style=\\\"font-size:inherit\\\"><br \/>Job Description<\/span><\/span><\/span><\/p><p><span style=\\\"color:#4a4a4a\\\"><span><span style=\\\"font-size:inherit\\\">Experience the power of a game-changing career\u00a0<\/span><\/span><\/span><\/p><p><span style=\\\"color:#4a4a4a\\\"><span><span style=\\\"font-size:inherit\\\">\u00a0<\/span><\/span><\/span><\/p><p><span style=\\\"color:#4a4a4a\\\"><span><span style=\\\"font-size:inherit\\\">Want to be part of an innovative and growing team? We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries.\u00a0\u00a0<\/span><\/span><\/span><\/p><br \/><p><span style=\\\"color:#4a4a4a\\\"><span><span style=\\\"font-size:inherit\\\">If you\u2019re looking to grow and be inspired, as a\u00a0Fashion Support Consultant (On-site), you will be part of our team of game-changers who are powering the brands of the future in the fashion industry.\u00a0\u00a0<\/span><\/span><\/span><\/p><br \/><p><span style=\\\"color:#4a4a4a\\\"><span><span style=\\\"font-size:inherit\\\">Career growth and personal development\u00a0\u00a0<\/span><\/span><\/span><\/p><br \/><p><span style=\\\"color:#4a4a4a\\\"><span><span style=\\\"font-size:inherit\\\">This is a great opportunity to experience the power of what\u2019s next and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed.\u00a0<\/span><\/span><\/span><\/p><p><span style=\\\"color:#4a4a4a\\\"><span><span style=\\\"font-size:inherit\\\">\u00a0<\/span><\/span><\/span><\/p><p><span style=\\\"color:#4a4a4a\\\"><span><span style=\\\"font-size:inherit\\\">What you will do in this role\u00a0\u00a0<\/span><\/span><\/span><\/p><br \/><p><span style=\\\"color:#4a4a4a\\\"><span><span style=\\\"font-size:inherit\\\">In everything we do, we believe in doing right by and for people \u2013 our clients, their customers, our people, our community, and our planet.\u00a0\u00a0<\/span><\/span><\/span><\/p><br \/><p><span style=\\\"color:#4a4a4a\\\"><span><span style=\\\"font-size:inherit\\\">As a Fashion Support Consultant\u00a0on our team, you will:\u00a0\u00a0<\/span><\/span><\/span><\/p><br \/><p><span style=\\\"color:#4a4a4a\\\"><span><span style=\\\"font-size:inherit\\\">- Handle incoming customers contacts (via telephone, email, chat or other automated alerts) and solve users\u2019 demands\u00a0<br \/>- Log call details onto call management systems and provide response and resolution within SLA<br \/>\u00a0- Maintain service and product knowledge and expertise associated with applications specific to individual customers\u00a0<br \/>- Ensure contractual SLA is maintained\u00a0<\/span><\/span><\/span><\/p><br \/><p><span style=\\\"color:#4a4a4a\\\"><span><span style=\\\"font-size:inherit\\\">Concentrix is a great match if you:\u00a0\u00a0<\/span><\/span><\/span><\/p><br \/><p><span style=\\\"color:#4a4a4a\\\"><span><span style=\\\"font-size:inherit\\\">- Are proficient or bilingual in French and advanced in English\u00a0<\/span><\/span><\/span><\/p><p><span style=\\\"color:#4a4a4a\\\"><span><span style=\\\"font-size:inherit\\\">- Have good disposition to work in a customer service environment\u00a0<\/span><\/span><\/span><\/p><p><span style=\\\"color:#4a4a4a\\\"><span><span style=\\\"font-size:inherit\\\">- Have customer care skills \u2013 ability to listen to and understand the customers\u2019 need\u00a0<\/span><\/span><\/span><\/p><p><span style=\\\"color:#4a4a4a\\\"><span><span style=\\\"font-size:inherit\\\">- Can take ownership of, and progress calls to resolution or to escalate call to resolution\u00a0<\/span><\/span><\/span><\/p><br \/><p><span style=\\\"color:#4a4a4a\\\"><span><span style=\\\"font-size:inherit\\\">It will be a plus if you have:\u00a0<\/span><\/span><\/span><\/p><br \/><p><span style=\\\"color:#4a4a4a\\\"><span><span style=\\\"font-size:inherit\\\">- Working knowledge of IT Platform, equipment, and applications: Windows\/MS Office\/ internet configuration\u00a0<\/span><\/span><\/span><\/p><br \/><p><span style=\\\"color:#4a4a4a\\\"><span><span style=\\\"font-size:inherit\\\">What\u2019s in it for you\u00a0\u00a0<\/span><\/span><\/span><\/p><br \/><p><span style=\\\"color:#4a4a4a\\\"><span><span style=\\\"font-size:inherit\\\">- Full-time 39 hours\/week temporary contract: Monday to Friday from 09:00 to 18.00<\/span><\/span><\/span><\/p><p><span style=\\\"color:#4a4a4a\\\"><span><span style=\\\"font-size:inherit\\\">- Salary 19623,94 euros gross\/year &#43; up to 2,000 euros gross\/year in bonus \u00a0<\/span><\/span><\/span><\/p><p><span style=\\\"color:#4a4a4a\\\"><span><span style=\\\"font-size:inherit\\\">- Excellent office location in Barcelona<\/span><\/span><\/span><\/p><p><span style=\\\"color:#4a4a4a\\\"><span><span style=\\\"font-size:inherit\\\">- Full paid training on the company and the project you&#39;ll be working on \u00a0<\/span><\/span><\/span><\/p><p><span style=\\\"color:#4a4a4a\\\"><span><span style=\\\"font-size:inherit\\\">- Career development programs, specialized courses \u00a0\u00a0\u00a0<\/span><\/span><\/span><\/p><br \/><p><span style=\\\"color:#4a4a4a\\\"><span><span style=\\\"font-size:inherit\\\">Experience the best version of you!\u00a0\u00a0<\/span><\/span><\/span><\/p><br \/><p><span style=\\\"color:#4a4a4a\\\"><span><span style=\\\"font-size:inherit\\\">At\u00a0Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.\u00a0\u00a0<\/span><\/span><\/span><\/p><br \/><p><span style=\\\"color:#4a4a4a\\\"><span><span style=\\\"font-size:inherit\\\">If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d\u00a0\u00a0<\/span><\/span><\/span><\/p><br \/><p><span style=\\\"color:#4a4a4a\\\"><span><span style=\\\"font-size:inherit\\\">Concentrix is an equal opportunity employer\u00a0\u00a0<\/span><\/span><\/span><\/p><br \/><p><span style=\\\"color:#4a4a4a\\\"><span><span style=\\\"font-size:inherit\\\">We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.\u00a0\u00a0<\/span><\/span><\/span><\/p>\",\"ats_external_id\":\"R1742522\",\"location\":\"Barcelona, Catalunya\",\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":\"\",\"salary_currency\":null,\"updated_at\":\"2026-10-12T14:58:42.820+02:00\",\"created_at\":\"2026-06-29T14:07:46.099+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83MDY?\",\"apply_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83MDY\/apply?\",\"head_count\":\"300\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":\"\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"organization_reference_id\":\"WES05\"},\"language\":[],\"location\":{\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"country\":{\"wid\":\"bd34c524a6a04ae6915f5d96fa086199\",\"iso2\":\"ES\",\"iso3\":\"ESP\",\"descriptor\":\"Spain\",\"iso_numeric\":\"724\"},\"postal_code\":\"8020\",\"primary_location\":{\"id\":\"ES-BAR-SELVA-01\",\"wid\":\"e3ece62c945d101d479c643715ac0000\",\"descriptor\":\"ESP Barcelona - 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Bilingual R1742519\",\"campaign_type\":\"job_application\",\"job_title\":\"Fashion Support Consultant (Spanish-speaking) - On-site KL01\",\"street\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"address\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"postal_code\":\"8020\",\"region\":\"Catalu\u00f1a\",\"country\":\"Spain\",\"short_description\":\" xxx\",\"long_description\":\"<p>Experience the power of a game-changing career\u00a0<\/p><p>\u00a0<\/p><p>Want to be part of an innovative and growing team? We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries.\u00a0\u00a0<\/p><br \/><p>If you\u2019re looking to grow and be inspired, as a\u00a0Fashion Support Consultant (On-site), you will be part of our team of game-changers who are powering the brands of the future in the fashion industry.\u00a0\u00a0<\/p><br \/><p>Career growth and personal development\u00a0\u00a0<\/p><br \/><p>This is a great opportunity to experience the power of what\u2019s next and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed.\u00a0<\/p><p>\u00a0<\/p><p>What you will do in this role\u00a0\u00a0<\/p><br \/><p>In everything we do, we believe in doing right by and for people \u2013 our clients, their customers, our people, our community, and our planet.\u00a0\u00a0<\/p><br \/><p>As a Fashion Support Consultant\u00a0on our team, you will:\u00a0\u00a0<\/p><br \/><p>- Handle incoming customers contacts (via telephone, email, chat or other automated alerts) and solve users\u2019 demands\u00a0<br \/>- Log call details onto call management systems and provide response and resolution within SLA<br \/>\u00a0- Maintain service and product knowledge and expertise associated with applications specific to individual customers\u00a0<br \/>- Ensure contractual SLA is maintained\u00a0<\/p><br \/><p>Concentrix is a great match if you:\u00a0\u00a0<\/p><br \/><p>- Are proficient or bilingual in Spanish and advanced in English\u00a0<\/p><p>- Have good disposition to work in a customer service environment\u00a0<\/p><p>- Have customer care skills \u2013 ability to listen to and understand the customers\u2019 need\u00a0<\/p><p>- Can take ownership of, and progress calls to resolution or to escalate call to resolution\u00a0<\/p><br \/><p>It will be a plus if you have:\u00a0<\/p><br \/><p>- Working knowledge of IT Platform, equipment, and applications: Windows\/MS Office\/ internet configuration\u00a0<\/p><br \/><p>What\u2019s in it for you\u00a0\u00a0<\/p><br \/><p>- Full-time 39 hours\/week temporary contract: Monday to Friday from 09:00 to 18.00<\/p><p>- Salary 19623,94 euros gross\/year &#43; up to 2,000 euros gross\/year in bonus \u00a0<\/p><p>- Excellent office location in Barcelona<\/p><p>- Full paid training on the company and the project you&#39;ll be working on \u00a0<\/p><p>- Career development programs, specialized courses \u00a0\u00a0\u00a0<\/p><br \/><p>Experience the best version of you!\u00a0\u00a0<\/p><br \/><p>At\u00a0Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.\u00a0\u00a0<\/p><br \/><p>If all this feels like the perfect next step in your career journey, we want to hear from you. 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Advance Business Center\",\"address\":\"BGR Sofia - Advance Business Center\",\"city\":\"Sofia\",\"state\":null,\"postal_code\":\"1766\",\"region\":null,\"country\":\"Bulgaria\",\"short_description\":\"We are looking for an Amazon Advertising Specialist to support the execution and optimization of Amazon marketplace activities, with a strong focus on Amazon PPC, listings, and eCommerce performance.\\n\\nThis role is ideal for someone with hands-on experience in Amazon advertising and marketplace operations, who understands how advertising works alongside listing quality, content, conversion, and overall account performance. The successful candidate will be comfortable working across Amazon campaigns, product listings, and digital commerce tasks, while collaborating with internal stakeholders to improve visibility, traffic, and sales.\\n\\nExperience in eCommerce, Amazon listings\/content, and marketplace optimization is essential. Exposure to DTC, Shopify, Figma, and Asana would be a strong advantage.\",\"long_description\":\"<p>Are you passionate about eCommerce, Amazon marketplaces, and creating best-in-class digital product content?<\/p><p>We&#39;re looking for an <b>Amazon Digital Content Specialist<\/b> to join our growing team and support the execution, optimization, and management of digital product content across Amazon marketplaces for globally recognized consumer brands including:<\/p><p>&#x1f30d; <b>Osprey<\/b> - Premium outdoor and adventure equipment<br \/>&#x1f374; <b>OXO<\/b> - Innovative kitchen and household essentials trusted worldwide<br \/>\u26a1 <b>Braun<\/b> - Global leader in grooming and personal care solutions<\/p><p>This role offers an exciting opportunity to work at the centre of Amazon content execution, ensuring customers receive an outstanding digital shopping experience through accurate, engaging, and optimized product content.<\/p><p>You will work closely with Digital Marketing, eCommerce, Creative, and Brand teams to maintain product listings, launch new products, localize content for multiple markets, and continuously improve content quality and conversion performance.<\/p><p>If you&#39;re detail-oriented, digitally minded, and passionate about eCommerce content, we&#39;d love to hear from you.<\/p><p><b>What You&#39;ll Be Doing<\/b><\/p><p><b>&#x1f6d2; Manage Amazon Product Content<\/b><\/p><ul><li>Create, update, and maintain product listings across Amazon EMEA marketplaces and other platforms as needed.<\/li><li>Upload and manage product detail page content, including titles, bullet points, descriptions, images, videos, and A&#43; Content.<\/li><li>Support Amazon Brand Store updates and content enhancements.<\/li><li>Ensure content meets Amazon best practices and brand guidelines.<\/li><li>Execute product launches, catalogue updates, and content refreshes.<\/li><\/ul><p><b>&#x1f4c8; Optimize Content Performance<\/b><\/p><ul><li>Conduct regular content audits to identify content gaps, inconsistencies, and opportunities for improvement.<\/li><li>Monitor listing health and resolve content-related issues, suppressed listings, and catalogue errors.<\/li><li>Improve product detail pages to enhance discoverability, customer engagement, and conversion.<\/li><li>Use marketplace insights and performance data to recommend content improvements.<\/li><\/ul><p><b>&#x1f30d; Support Localization &amp; Content Deployment<\/b><\/p><ul><li>Coordinate content localization across multiple EMEA markets.<\/li><li>Adapt and maintain content for regional marketplace requirements.<\/li><li>Review translated content to ensure accuracy, consistency, and brand compliance.<\/li><li>Partner with internal stakeholders to deploy content updates across multiple brands and countries.<\/li><\/ul><p><b>&#x1f3a8; Digital Asset &amp; Content Operations<\/b><\/p><ul><li>Manage product images and digital assets from approved content repositories.<\/li><li>Support visual asset localization and content adaptation using tools such as Figma.<\/li><li>Organize and maintain content libraries and project documentation.<\/li><li>Ensure all digital assets meet retailer and platform specifications.<\/li><\/ul><p><b>&#x1f91d; Cross-Functional Collaboration<\/b><\/p><ul><li>Partner with Digital Marketing, Brand, Creative, and eCommerce teams.<\/li><li>Support seasonal campaigns, product launches, and marketplace initiatives.<\/li><li>Track project deliverables and manage multiple priorities simultaneously.<\/li><li>Contribute to process improvements and operational excellence initiatives.<\/li><\/ul><p><b>What We&#39;re Looking For<\/b><\/p><p><b>Essential Skills &amp; 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Do you enjoy helping customers, solving problems, and working in a dynamic environment?&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/p>\\n<p>Join our team in Ia\u0219i as a Customer Advisor and become part of a global leader in home appliances. &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/p>\\n<p>You will support customers through calls, email, and WhatsApp, provide technical and commercial assistance, and grow your career in a supportive and award-winning workplace.&nbsp;&nbsp;&nbsp;&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;<\/p>\\n<p>\ud83c\udfaf <strong>About the Role&nbsp;<\/strong>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/p>\\n<p><strong>Role details<\/strong><\/p>\\n<ul>\\n<li>Location:&nbsp;Ia\u0219i&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/li>\\n<li>Work model:&nbsp;On-site, from our modern office in Ia\u0219i&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/li>\\n<li>Employment type:&nbsp;Full-time&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/li>\\n<li>Contract type:&nbsp;Permanent employment contract&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/li>\\n<\/ul>\\n<p><strong>What you will do<\/strong><\/p>\\n<ul>\\n<li>Handle&nbsp;inbound and outbound calls, as well as&nbsp;email and WhatsApp interactions &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/li>\\n<li>Offer support for&nbsp;home appliance products&nbsp;and&nbsp;warranty extensions &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/li>\\n<li>Provide&nbsp;basic technical assistance and troubleshooting&nbsp;using support materials<\/li>\\n<li>Create&nbsp;tickets&nbsp;when needed based on the troubleshooting performed &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/li>\\n<li>Share&nbsp;commercial information&nbsp;about products and extended warranties<\/li>\\n<li>Identify opportunities for&nbsp;upselling complementary products and services<\/li>\\n<\/ul>\\n<p>\ud83c\udfaf <strong>What We&rsquo;re Looking For&nbsp;&nbsp;&nbsp;<\/strong>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/p>\\n<p><strong>Must-have requirements<\/strong><\/p>\\n<ul>\\n<li>Advanced Italian<\/li>\\n<li>Medium English<\/li>\\n<li>Strong&nbsp;communication skills&nbsp;&ndash; written and verbal &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/li>\\n<li>Customer-oriented mindset<\/li>\\n<li>Good&nbsp;problem-solving skills<\/li>\\n<li>Ability to&nbsp;multitask, with resilience and adaptability &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/li>\\n<li>Good&nbsp;digital skills<\/li>\\n<li>Ability to support&nbsp;upselling activities &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/li>\\n<\/ul>\\n<p><strong>Nice-to-have<\/strong><\/p>\\n<ul>\\n<li>Previous&nbsp;customer service experience &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/li>\\n<li>Teamwork<\/li>\\n<li>Attention to detail<\/li>\\n<li>Active listening<\/li>\\n<li>Emotional control<\/li>\\n<\/ul>\\n<p>\ud83c\udfaf <strong>What We Offer&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/strong>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/p>\\n<p><strong>Compensation and benefits<\/strong><\/p>\\n<ul>\\n<li>Starting salary: 6,496 RON gross\/month&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/li>\\n<li>Performance bonus: 598 RON gross\/month&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/li>\\n<li>Sales incentives \/ commission&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/li>\\n<\/ul>\\n<p><strong>Growth and environment<\/strong><\/p>\\n<ul>\\n<li>Product knowledge training&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/li>\\n<li>Real&nbsp;career growth opportunities&nbsp;within a global brand&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/li>\\n<li>A&nbsp;supportive team culture&nbsp;and supportive managers&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/li>\\n<li>The chance to represent an&nbsp;international brand known for innovation and quality&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/li>\\n<li>A workplace recognized as:\\n<ul>\\n<li>Employer of the Year - Romanian Business Services Forum &amp; Awards 2026<\/li>\\n<li>Most Transformed Workplace - Romanian Business Services Forum &amp; Awards 2025<\/li>\\n<li>Global Top 100 Inspiring Workplaces (2nd globally in 2025)<\/li>\\n<\/ul>\\n<\/li>\\n<li>Proud of our awards:\\n<ul>\\n<li>Artificial Intelligence Excellence Award<\/li>\\n<li>Generative AI Product of the Year<\/li>\\n<li>Brandon Hall HCM Excellence Awards - recognizes talent management, learning, employee development and HR excellence<\/li>\\n<\/ul>\\n<\/li>\\n<li>An ESG-certified, people-centered and modern work environment&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;<\/li>\\n<li>85% of our leaders started where you are&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;&nbsp;<\/li>\\n<\/ul>\\n<p>\ud83c\udfaf <strong>Why Join Us&nbsp;&nbsp;<\/strong>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/p>\\n<p><strong>What makes us different<\/strong><\/p>\\n<ul>\\n<li>Build your career with a&nbsp;globally recognized leader&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/li>\\n<li>Work with products that&nbsp;improve everyday life at home&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/li>\\n<li>Join a company where people stay because they&nbsp;grow and develop&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/li>\\n<li>Be part of a workplace that values&nbsp;learning, trust, and performance&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/li>\\n<\/ul>\",\"ats_external_id\":\"RO-320\",\"location\":\"Ia\u0219i, Iasi\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-09-24T16:33:02.811+03:00\",\"created_at\":\"2026-06-26T17:52:49.276+03:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-romania.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMjA?\",\"apply_url\":\"https:\/\/concentrix-romania.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMjA\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-romania\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"2\",\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":\"0\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"1711\",\"campaign_id\":\"1123\",\"campaign_title\":\" Swile \/ French \/ BM \/ Braga \/ ad in french \/ WB\",\"campaign_type\":\"job_application\",\"job_title\":\"Conseiller Client Francophone \u2013 Application Digitale - 2000\u20ac de Prime de Bienvenue\",\"street\":null,\"address\":null,\"city\":\"Braga\",\"state\":\"Braga\",\"postal_code\":null,\"region\":\"Braga\",\"country\":\"Portugal\",\"short_description\":\"Ta prochaine opportunit\u00e9 \u00e0 Braga peut commencer avec une Prime de 2 000 \u20ac.\",\"long_description\":\"<h3><strong>2 000 &euro; de Prime de Bienvenue | Braga | Hybride<\/strong><\/h3>\\n<p class=\\\"isSelectedEnd\\\"><strong>Pr&ecirc;t(e) &agrave; donner un nouvel &eacute;lan &agrave; ta carri&egrave;re ?<\/strong><\/p>\\n<p class=\\\"isSelectedEnd\\\">Rejoins <strong>Concentrix<\/strong> &agrave; Braga et int&egrave;gre une &eacute;quipe internationale o&ugrave; tu pourras d&eacute;velopper tes comp&eacute;tences, &eacute;voluer professionnellement et travailler pour des marques reconnues &agrave; travers le monde.<\/p>\\n<h2>Ce que nous t&rsquo;offrons<\/h2>\\n<ul data-spread=\\\"false\\\">\\n<li><strong>2 000 &euro; de Prime de Bienvenue<\/strong><\/li>\\n<li><strong>Mod&egrave;le de travail hybride<\/strong><\/li>\\n<li><strong>Salaire comp&eacute;titif + prime de performance<\/strong><\/li>\\n<li><strong>Formation compl&egrave;te et r&eacute;mun&eacute;r&eacute;e<\/strong><\/li>\\n<li><strong>Opportunit&eacute;s r&eacute;elles d&rsquo;&eacute;volution de carri&egrave;re<\/strong><\/li>\\n<li>Programmes gratuits de formation et de d&eacute;veloppement professionnel<\/li>\\n<li>Possibilit&eacute;s de <strong>prime de cooptation (Refer a Friend)<\/strong><\/li>\\n<li><strong>Emplacement central &agrave; Braga<\/strong><\/li>\\n<li>Environnement international et dynamique<\/li>\\n<\/ul>\\n<p class=\\\"isSelectedEnd\\\">Chez Concentrix, ton &eacute;volution compte : <strong>pr&egrave;s de 80 % de nos managers et dirigeants ont &eacute;volu&eacute; au sein de l&rsquo;entreprise.<\/strong><\/p>\\n<h2>Ton r&ocirc;le<\/h2>\\n<p class=\\\"isSelectedEnd\\\">En tant que <strong>Conseiller Client Francophone<\/strong>, tu accompagneras les clients et r&eacute;pondras &agrave; leurs demandes concernant l&rsquo;utilisation du service.<\/p>\\n<p class=\\\"isSelectedEnd\\\">Tes principales responsabilit&eacute;s seront :<\/p>\\n<ul data-spread=\\\"false\\\">\\n<li>R&eacute;pondre aux demandes des clients, principalement par le biais <strong>d&rsquo;appels entrants<\/strong><\/li>\\n<li>Accompagner les clients dans la <strong>cr&eacute;ation et la gestion de leurs comptes<\/strong><\/li>\\n<li>R&eacute;pondre aux questions concernant les <strong>soldes et les fonctionnalit&eacute;s du service<\/strong><\/li>\\n<li>Informer les clients sur les diff&eacute;rentes fonctionnalit&eacute;s et services disponibles<\/li>\\n<li>Cr&eacute;er et mettre &agrave; jour les dossiers et les bases de donn&eacute;es clients<\/li>\\n<li>Garantir une exp&eacute;rience client de qualit&eacute; &agrave; chaque interaction<\/li>\\n<\/ul>\\n<h2>Ton profil<\/h2>\\n<p class=\\\"isSelectedEnd\\\">Tu es notre candidat(e) id&eacute;al(e) si tu :<\/p>\\n<ul data-spread=\\\"false\\\">\\n<li>Parles <strong>fran&ccedil;ais couramment<\/strong>, &agrave; l&rsquo;&eacute;crit comme &agrave; l&rsquo;oral<\/li>\\n<li>Poss&egrave;des d&rsquo;excellentes comp&eacute;tences en <strong>communication<\/strong><\/li>\\n<li>As une premi&egrave;re exp&eacute;rience dans le <strong>service client<\/strong><\/li>\\n<li>Es proactif(ve), motiv&eacute;(e) et orient&eacute;(e) r&eacute;sultats<\/li>\\n<li>Aimes travailler en &eacute;quipe et dans un environnement international<\/li>\\n<\/ul>\\n<p class=\\\"isSelectedEnd\\\"><strong>Tu ne corresponds pas &agrave; 100 % au profil ?<\/strong> Postule quand m&ecirc;me ! Ton exp&eacute;rience peut correspondre &agrave; cette opportunit&eacute; ou &agrave; une autre au sein de Concentrix.<\/p>\\n<h2>Pourquoi Concentrix ?<\/h2>\\n<p class=\\\"isSelectedEnd\\\">Rejoins une communaut&eacute; de plus de <strong>440 000 Game-Changers dans plus de 70 pays<\/strong>.<\/p>\\n<p class=\\\"isSelectedEnd\\\">Nous te donnons les outils, la formation et le soutien n&eacute;cessaires pour d&eacute;velopper tes comp&eacute;tences et construire ta carri&egrave;re.<\/p>\\n<h3><strong>Ta prochaine opportunit&eacute; professionnelle &agrave; Braga peut commencer avec une Prime de Bienvenue de 2 000 &euro;.<\/strong><\/h3>\\n<p class=\\\"isSelectedEnd\\\"><strong>Postule d&egrave;s aujourd&rsquo;hui et rejoins Concentrix !<\/strong><\/p>\\n<p class=\\\"isSelectedEnd\\\">Concentrix est un employeur qui souscrit au principe de l&rsquo;&eacute;galit&eacute; des chances et s&rsquo;engage &agrave; offrir un environnement de travail inclusif et respectueux.<\/p>\\n<p><strong>&Eacute;ligibilit&eacute; &agrave; l&rsquo;emploi :<\/strong> Conform&eacute;ment &agrave; la l&eacute;gislation portugaise, seuls les candidats l&eacute;galement autoris&eacute;s &agrave; travailler au Portugal seront pris en consid&eacute;ration pour ce poste.<\/p>\",\"ats_external_id\":\"PT-1123\",\"location\":\"Braga, Braga\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-16T00:59:03.758+01:00\",\"created_at\":\"2026-06-26T14:36:45.327+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMTIz?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMTIz\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"fr\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"3\",\"auto_call\":\"0\",\"on_erp_listing\":\"0\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"565\",\"campaign_id\":\"198\",\"campaign_title\":\"GTM Prizren \/ Vorwerk \/ Deutsch\",\"campaign_type\":\"job_application\",\"job_title\":\" Konsulent i Sh\u00ebrbimeve n\u00eb Gjuh\u00eb Gjermane n\u00eb Prizren\",\"street\":\"\",\"address\":\"\",\"city\":null,\"state\":null,\"postal_code\":null,\"region\":null,\"country\":\"Kosovo\",\"short_description\":\"Starte deine Karriere \u2013 werde noch heute Teil von Concentrix!\",\"long_description\":\"<p><strong>Die Position des Advisors II, Kundendienst, steht je nach Kundenanforderungen mit den Kunden &uuml;ber eingehende Anrufe, ausgehende Anrufe oder &uuml;ber das Internet in Verbindung. Diese Position bietet Kundendienstunterst&uuml;tzung und l&ouml;st nicht-routinem&auml;&szlig;ige Probleme in Bezug auf die Produkte oder Dienstleistungen des Kunden.<\/strong><\/p>\\n<p><strong>Standort: Rr. 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At Concentrix, we\u2019re looking for passionate game-changers to deliver exceptional customer experiences and tech-based solutions for one of the world\u2019s best-known brands. If you're ready to grow with a Fortune 500 company with an inclusive, award-winning culture, your new career starts here. (Military veterans are encouraged to apply.)<\/p><p>&nbsp;<\/p><p><strong>A NEW CAREER POWERED BY YOU<\/strong><\/p><p>Are you looking for a career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging? Would you like to join a Fortune 500 company that earns \u201c<strong>World\u2019s Best Workplaces<\/strong>,\u201d \u201c<strong>Best Company Culture<\/strong>,\u201d and \u201c<strong>Best Companies for Career Growth<\/strong>\u201d awards every year? &nbsp;Then a Bilingual Customer Service Representative position at Concentrix is the right place for you!<\/p><p>&nbsp;<\/p><p>As a Customer Service Representative (Bilingual: English \/ Spanish) On-Site, you\u2019ll join an organically diverse team from around the globe where all members contribute to and support each other\u2019s success and wellbeing, proudly united as \u201cgame-changers.\u201d Together, we serve as the intelligent transformation partner for the world\u2019s best-known brands, delivering exceptional customer experiences with tech-powered innovation.<\/p><p>&nbsp;<\/p><p><strong>CAREER GROWTH AND PERSONAL DEVELOPMENT<\/strong><\/p><p><br>This is a great opportunity to reimagine an all-new career journey and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, technologies, and ongoing support you\u2019ll need to succeed. Plus, at Concentrix, there\u2019s real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That\u2019s why we offer a range of no-cost learning and leadership development programs designed to set you on your way to the kind of career you\u2019ve always envisioned.<\/p><p>&nbsp;<\/p><p><strong>WHAT YOU WILL DO IN THIS ROLE&nbsp;<\/strong><\/p><p>As a Customer Service Representative (Bilingual: Spanish\/English), you\u2019ll:<\/p><ul><li><p>Welcome customers to the brand and our variety of products<\/p><\/li><li><p>Handle multiple call types from our various members in North America and answer general customer inquiries clearly and professionally<\/p><\/li><li><p>Assist customers with navigation and roadside assistance or vehicle warranty and recalls while making tailored recommendation on our products and services to meet their needs<\/p><\/li><li><p>Listen attentively to our Member's needs, while demonstrating empathy and building rapport<\/p><\/li><li><p>Deliver expert customer experiences\u2026with a smile<\/p><\/li><\/ul><p>&nbsp;<\/p><p><strong>YOUR QUALIFICATIONS<\/strong><\/p><p>Your skills, integrity, knowledge, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our Customer Service Representative (Bilingual: Spanish\/English) role include:<\/p><ul><li><p>The ability to read, write, and speak Spanish and English Fluently<\/p><\/li><li><p>1 year of customer service experience (Retail, Restaurant, and or Call Centre experience) us beneficial<\/p><\/li><li><p>A High School Diploma (or equivalent)<\/p><\/li><li><p>Proficiency in fast-paced multi-tasking<\/p><\/li><li><p>Eagerness to learn new technologies<\/p><\/li><li><p>Computer proficiency (including knowledge of windows-based application)<\/p><\/li><\/ul><p>&nbsp;<\/p><p><strong>WHAT\u2019S IN IT FOR YOU<\/strong><\/p><p>One of our company\u2019s Culture Beliefs says, \u201cWe champion our people.\u201d That\u2019s why we invest in our game-changers, our infrastructure, and our capabilities to ensure long-term success for both our teams and our clients. And we\u2019ll invest in YOU to aid in your career path and in your personal development. Benefits available to eligible U.S. employees in this role include:<\/p><ul><li><p>The base salary range for this position is $20 - $23\/hr. (pay rate will not be below the applicable minimum wage), plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program (EAP), paid time off and holidays, and paid training days. We accept applications on an ongoing basis.<\/p><\/li><li><p>Paid training&nbsp;and performance-based incentives<\/p><\/li><li><p>Lucrative employee referral bonus opportunities<\/p><\/li><li><p>Registered Retirement Savings Plan; paid PTO and holidays; medical, dental, and vision insurance; and a comprehensive Employee Assistance Program (EAP)<\/p><\/li><li><p>A modern, state-of-the-art office setting with advanced technologies and a great team<\/p><\/li><\/ul><p>&nbsp;<\/p><p><strong>REIMAGINE THE BEST VERSION OF YOU!&nbsp; <br><br><\/strong><\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why half a million game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d<\/p><p>&nbsp;<\/p><p><strong>JOB AVAILABILITY<\/strong><\/p><p><strong>&nbsp;<\/strong><\/p><p>We accept applications for this position on an ongoing basis. It is currently for an existing, immediate vacancy; however, we are also considering applications for future opportunities as they arise. We encourage all interested candidates to apply.<\/p><p><br><br><p><strong>Physical and Mental Requirements:<br><\/strong>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p><p><strong>&nbsp;<\/strong><\/p><p><strong>Equal Employment Opportunity:<\/strong><\/p><p>Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.<\/p><p>&nbsp;<\/p><p>For more information regarding your EEO rights as an applicant, please visit the following websites:<\/p><ul><li><p><a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf\\\"><u>English<\/u><\/a>&nbsp;&nbsp;<\/p><\/li><li><p><a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf\\\"><u>Spanish<\/u><\/a><\/p><\/li><\/ul><p><\/p><p><strong>Accommodation:<\/strong><\/p><p>Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.&nbsp;If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"mailto:app.acco@concentrix.com\\\"><u>app.acco@concentrix.com<\/u><\/a>.&nbsp; All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/p><p>&nbsp;<\/p><p><strong>Artificial Intelligence:<\/strong><\/p><p>As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/p><p>&nbsp;<\/p><p><strong>Work Authorization:<\/strong><\/p><p>In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. Must reside in the United States or have a valid U.S. address for residence. &nbsp;<\/p><p>&nbsp;<\/p><p><strong>For further information on available work states and Equal Employment Opportunity as an applicant, please click <\/strong><a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\"><strong><u>HERE<\/u><\/strong><\/a><\/p><\/p>\",\"ats_external_id\":\"US-req-8648798d4afe4347\",\"location\":null,\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":null,\"salary_currency\":null,\"updated_at\":\"2026-10-19T17:58:34.771Z\",\"created_at\":\"2026-06-25T18:37:36.489Z\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix.crew.talkpush.com\/apply\/concentrix\/RS453VQ2J4JYDR9PW2YR9YCBQB6MFQFE\",\"apply_url\":\"https:\/\/concentrix.crew.talkpush.com\/apply\/concentrix\/RS453VQ2J4JYDR9PW2YR9YCBQB6MFQFE\",\"head_count\":null,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"on_site\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-crew\",\"internal_job_listing\":null,\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":null,\"enable_onboarding\":null,\"accept_duplicate_applications\":null,\"delay_between_two_applications\":null,\"auto_call\":null,\"on_erp_listing\":null,\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":null,\"relevance_score\":\"1\"},{\"id\":\"1910\",\"campaign_id\":\"req-80d8fe60b0b7666f\",\"campaign_title\":\"Customer Service Representative (On-Site)\",\"campaign_type\":null,\"job_title\":\"Customer Service Representative (On-Site)\",\"street\":null,\"address\":null,\"city\":\"Laredo\",\"state\":\"Texas\",\"postal_code\":\"78045\",\"region\":null,\"country\":\"United States of America\",\"short_description\":\"\",\"long_description\":\"<p>Join a world-class team in Laredo, TX, as a Customer Service Representative! At Concentrix, we\u2019re looking for passionate game-changers to deliver exceptional customer experiences and solutions for one of the world\u2019s best-known brands. If you're ready to grow with a Fortune 500 company with an inclusive, award-winning culture, your new career starts here. (Military veterans are encouraged to apply.)<\/p><p><\/p><p><strong>A NEW CAREER POWERED BY YOU<\/strong><\/p><p>&nbsp;<\/p><p>Are you looking for a career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging? Would you like to join a company that earns \u201c<strong>World\u2019s Best Workplaces<\/strong>,\u201d \u201c<strong>Best Company Culture<\/strong>,\u201d and \u201c<strong>Best Companies for Career Growth<\/strong>\u201d awards every year? Then a Customer Service Representative position at Concentrix is just the right place for you!<\/p><p>&nbsp;<\/p><p>As a Customer Service Representative, you\u2019ll join an organically diverse team from 70+ countries where ALL members contribute and support each other\u2019s success and well-being, proudly united as \u201cgame-changers.\u201d Together, we help the world\u2019s best-known brands power a world that works through exceptional customer experiences and tech-powered innovation. And due to continued growth, we\u2019re looking for more talented people to join our purpose, people as passionate about providing outstanding customer experiences as we are.<\/p><p>&nbsp;<\/p><p><strong>CAREER GROWTH AND PERSONAL DEVELOPMENT<\/strong><br>This is a great opportunity to reimagine an all-new career journey and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, technologies, and continuing support you\u2019ll need to succeed. Plus, at Concentrix, there\u2019s real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That\u2019s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you\u2019ve always envisioned.<\/p><p>&nbsp;<\/p><p><strong>WHAT YOU WILL DO IN THIS ROLE&nbsp;<\/strong><\/p><p>&nbsp;<\/p><p>As a Customer Service Representative, you will:<\/p><ul><li><p>Provide inbound customer support.<\/p><\/li><li><p>Help customers resolve technical issues.<\/p><\/li><li><p>Assist in correcting billing concerns.<\/p><\/li><li><p>Deliver expert customer experiences\u2026with a smile.<\/p><\/li><\/ul><p><\/p><p><strong>YOUR QUALIFICATIONS<\/strong><\/p><p>&nbsp;<\/p><p>Your skills, integrity, knowledge, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our Customer Service Representative role include:<\/p><ul><li><p>Empathy<\/p><\/li><li><p>Experience in Customer Service not required, but encouraged<\/p><\/li><li><p>Proficiency in fast-paced multi-tasking<\/p><\/li><li><p>Eagerness to learn new technologies<\/p><\/li><li><p>Bilingual not required but encouraged to apply.<\/p><\/li><li><p>Must reside in the United States or have a valid U.S. address for residence<\/p><\/li><\/ul><p><\/p><p><strong>WHAT\u2019S IN IT FOR YOU<\/strong><\/p><p><\/p><p>One of our company\u2019s Culture Beliefs says, \u201cWe champion our people.\u201d That\u2019s why we invest in our game-changers, our infrastructure, and our capabilities to ensure long-term success for both our teams and our clients. And we\u2019ll invest in YOU to aid in your career path and in your personal development. Benefits available to eligible U.S. employees in this role include:<\/p><ul><li><p>The base salary range for this position is $15- $16\/hr., plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program (EAP), 401(k) retirement plan, paid time off and holidays, and paid training days. We accept applications for this position on an ongoing basis.<\/p><\/li><li><p>DailyPay enrollment option to access pay \\\"early,\\\" when you want it<\/p><\/li><li><p>Company networking opportunities with organized groups in the following topics: Network of Women, Black Professionals, LGBTQ+ Pride, Ability (Disabilities), Dynamic ((Neurodiversity), Women in Tech, OneEarth Champions, and more<\/p><\/li><li><p>Health and wellness programs with trained partners to help promote a healthy you<\/p><\/li><li><p>Mentorship programs that support your rewarding career journey&nbsp;<\/p><\/li><li><p>A modern, state-of-the-art office setting with advanced technologies and a great team<\/p><\/li><li><p>Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support<\/p><\/li><li><p>Celebrations for Concentrix Day, Game-Changer Appreciation Day, Customer Service Week, World Clean Up Day, #MyOneEarthPromise, and more<\/p><\/li><\/ul><p>&nbsp;<\/p><p><strong>REIMAGINE THE BEST VERSION OF YOU!&nbsp; <br><br><\/strong><\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why half a million game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d<\/p><p>&nbsp;<\/p><p><strong>JOB AVAILABILITY<\/strong><\/p><p><strong>&nbsp;<\/strong><\/p><p>We accept applications for this position on an ongoing basis. It is currently for an existing, immediate vacancy; however, we are also considering applications for future opportunities as they arise. We encourage all interested candidates to apply.<\/p><p><br><br><p><strong>Physical and Mental Requirements:<br><\/strong>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p><p><strong>&nbsp;<\/strong><\/p><p><strong>Equal Employment Opportunity:<\/strong><\/p><p>Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.<\/p><p>&nbsp;<\/p><p>For more information regarding your EEO rights as an applicant, please visit the following websites:<\/p><ul><li><p><a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf\\\"><u>English<\/u><\/a>&nbsp;&nbsp;<\/p><\/li><li><p><a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf\\\"><u>Spanish<\/u><\/a><\/p><\/li><\/ul><p><\/p><p><strong>Accommodation:<\/strong><\/p><p>Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.&nbsp;If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"mailto:app.acco@concentrix.com\\\"><u>app.acco@concentrix.com<\/u><\/a>.&nbsp; All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/p><p>&nbsp;<\/p><p><strong>Artificial Intelligence:<\/strong><\/p><p>As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/p><p>&nbsp;<\/p><p><strong>Work Authorization:<\/strong><\/p><p>In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. Must reside in the United States or have a valid U.S. address for residence. &nbsp;<\/p><p>&nbsp;<\/p><p><strong>For further information on available work states and Equal Employment Opportunity as an applicant, please click <\/strong><a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\"><strong><u>HERE<\/u><\/strong><\/a><\/p><\/p>\",\"ats_external_id\":\"US-req-80d8fe60b0b7666f\",\"location\":null,\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":null,\"salary_currency\":null,\"updated_at\":\"2026-10-19T17:58:34.771Z\",\"created_at\":\"2026-06-25T16:57:13.459Z\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix.crew.talkpush.com\/apply\/concentrix\/1Y4AZFBJAY1N0BPG0WH7187H5PJA8GRN\",\"apply_url\":\"https:\/\/concentrix.crew.talkpush.com\/apply\/concentrix\/1Y4AZFBJAY1N0BPG0WH7187H5PJA8GRN\",\"head_count\":null,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"on_site\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-crew\",\"internal_job_listing\":null,\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":null,\"enable_onboarding\":null,\"accept_duplicate_applications\":null,\"delay_between_two_applications\":null,\"auto_call\":null,\"on_erp_listing\":null,\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":null,\"relevance_score\":\"1\"},{\"id\":\"1591\",\"campaign_id\":\"692\",\"campaign_title\":\"Advisor I, Technical Support - Bilingual R1741862\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Representative (French-speaking) - On-site - Electrical Automotive Industry XM01\",\"street\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"address\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"postal_code\":\"8020\",\"region\":\"Catalunya\",\"country\":\"Spain\",\"short_description\":\".\",\"long_description\":\"<div><div>Job Description<\/div><\/div><div><div><div><div><div><div><div><div><div><p><b>Experience the power of a game-changing career\u202f<\/b>\u202f\u00a0<\/p><p><\/p><p>Are you looking for\u00a0what\u2019s\u00a0next?\u00a0We\u2019re\u00a0a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries.\u202f\u202f\u00a0<\/p><p><\/p><p>If\u00a0you\u2019re\u00a0looking to grow and be inspired, as a\u00a0<b>Customer Service Representative in Barcelona (On-site),<\/b>\u00a0you will be part of our team of\u00a0game-changers\u00a0who are powering the brands of the future in\u00a0electric cars.\u202f\u202f\u00a0<\/p><p><\/p><p><b>Career growth and personal development\u202f<\/b>\u202f\u00a0<\/p><p><\/p><p>This is\u00a0a great opportunity\u00a0to experience the power of\u00a0what\u2019s\u00a0next and develop \u201cfriends for life\u201d at the same time.\u00a0We\u2019ll\u00a0give you all the training,\u00a0cutting-edge\u00a0technologies, and the continuing support\u00a0you\u2019ll\u00a0need to succeed.\u202f\u202f\u00a0<\/p><p><\/p><p><b>What you will do in this role\u202f<\/b>\u202f\u00a0<\/p><p><\/p><p>In everything we do, we believe in doing right by and for people \u2013 our clients,\u00a0their\u00a0customers, our people, our community, and our planet.\u202f\u202f\u00a0<\/p><p><\/p><p>As a\u00a0<b>Customer Service Representative<\/b>\u00a0on our team, you will:\u202f\u202f\u00a0<\/p><p><\/p><p>- Take incoming customer contacts (via telephone, email, chat &amp; other automated alerts) and solve users\u2019 demands\u00a0<br \/>- Log call details onto call management systems and provide response and resolution within SLA\u00a0<br \/>- Maintain service and product knowledge and expertise associated with applications specific to individual customers\u00a0<br \/>- Ensure contractual SLA is maintained\u00a0<br \/>- Provide cover for other Agents in their absence, either within the same team or across teams\u00a0<br \/>-\u00a0Understand and comply with administrative duties including holiday, sickness and overtime\u00a0<br \/>-\u00a0Work on additional tasks required by Supervisor or Mentor connected to keeping up the service performance, quality and customer satisfaction\u00a0<\/p><p><\/p><p><b>Your qualifications\u202f<\/b>\u202f\u00a0<\/p><p><\/p><p>We embrace our\u00a0game-changers\u00a0with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.\u202f\u202f\u00a0<\/p><p><\/p><p><b>Concentrix is a great match if you:\u202f<\/b>\u202f\u00a0<\/p><p><\/p><p>- Are\u00a0proficient\u00a0or\u00a0bilingual\u00a0in\u00a0French and are fluent in English\u00a0<br \/>- Have 1 year working experience in Customer Service\u00a0<br \/>- Posses working knowledge of IT Platform, equipment, and applications: Windows\/MS Office\/ internet configuration\u00a0<br \/>- Have good disposition to work in a customer service environment\u00a0<br \/>- Can take ownership and progress calls to resolution or to escalate call to resolution\u00a0<br \/>-\u00a0Experience in the automotive industry\u00a0and wi\u00a0<br \/>- Have working experience with electric vehicles or possess your own\u00a0<\/p><p><\/p><p>Don\u2019t\u00a0meet every requirement? No worries.\u00a0We\u2019re\u00a0dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you\u00a0don\u2019t\u00a0check every box, we still encourage you to apply.\u00a0We\u2019ll\u00a0do our best to match you with the right job, whether\u00a0it\u2019s\u00a0this one or another role.\u202f\u202f\u00a0<\/p><p><\/p><p><b>What\u2019s\u00a0in it for you\u202f<\/b>\u202f\u00a0<\/p><p><\/p><p>We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW.\u00a0That\u2019s\u00a0why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for our teams, our customers, and YOU.\u202f\u202f\u00a0<\/p><p><\/p><p>In this role, we offer benefits that help support your unique lifestyle:\u202f\u202f\u00a0<\/p><p><\/p><p>-\u00a0Full-time 39\u00a0hours\/week\u00a0temporary\u00a0contract:\u00a0Monday to Friday\u00a0rotative\u00a008:00 to 18:00\u00a0<br \/>- Salary\u00a020.000 euros gross\/year\u00a0&#43; up to\u00a02000 euros\u00a0gross\/year in bonus\u00a0<br \/>- Central location in\u00a0Barcelona\u00a0<br \/>- Bring-a-friend (referral) bonus opportunities\u00a0<br \/>- Full paid training on the company and the project you&#39;ll be working on\u00a0<br \/>- Career development programs\u00a0and\u00a0specialized courses\u00a0<\/p><p><\/p><p><b>Experience the best version of you!\u202f<\/b>\u202f\u00a0<\/p><p><\/p><p>At\u00a0<b>Concentrix<\/b>, we invest in our\u00a0game-changers\u00a0because we know that when our people thrive, our clients and their customers thrive.\u202f\u202f\u00a0<\/p><p><\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43;\u00a0game-changers\u00a0around the globe call Concentrix their \u201cemployer of choice.\u201d\u202f\u202f\u00a0<\/p><p><\/p><p><i>Concentrix is an equal opportunity employer\u202f<\/i>\u202f\u00a0<\/p><p><\/p><p><i>We&#39;re\u00a0proudly\u00a0united as one\u00a0team, one company, globally.\u00a0We&#39;re\u00a0committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/i><br \/><span>R1741862<\/span><\/p><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div>\",\"ats_external_id\":\"R1741862\",\"location\":\"Barcelona, Catalunya\",\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":\"\",\"salary_currency\":null,\"updated_at\":\"2026-10-12T14:58:43.229+02:00\",\"created_at\":\"2026-06-25T16:12:08.114+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82OTI?\",\"apply_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82OTI\/apply?\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"FILLED\",\"wid\":\"232c295da09343aea44be6eb390d719f\",\"descriptor\":\"Filled\"},\"company\":{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"organization_reference_id\":\"WES05\"},\"language\":[],\"location\":{\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"country\":{\"wid\":\"bd34c524a6a04ae6915f5d96fa086199\",\"iso2\":\"ES\",\"iso3\":\"ESP\",\"descriptor\":\"Spain\",\"iso_numeric\":\"724\"},\"postal_code\":\"8020\",\"primary_location\":{\"id\":\"ES-BAR-SELVA-01\",\"wid\":\"e3ece62c945d101d479c643715ac0000\",\"descriptor\":\"ESP Barcelona - 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T\u00e9l\u00e9com - Cotonou\",\"campaign_type\":\"job_application\",\"job_title\":\"Conseiller client - T\u00e9l\u00e9com - (F\/H)- Service Client\",\"street\":null,\"address\":null,\"city\":\"Benin\",\"state\":null,\"postal_code\":null,\"region\":\"Benin\",\"country\":\"Benin\",\"short_description\":\"Rejoignez l\u2019\u00e9quipe Concentrix d\u00e8s aujourd\u2019hui.\",\"long_description\":\"<p><strong>Qui sommes-nous ?<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p><em>Concentrix est une entreprise internationale implant&eacute;e dans plus de 70 pays. Sp&eacute;cialistes de l'am&eacute;lioration de l'exp&eacute;rience client et de l'optimisation des processus m&eacute;tiers, nous aidons les entreprises &agrave; se transformer et atteindre l'excellence, dans un environnement inclusif, collaboratif et innovant.<\/em><\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Votre mission en tant que Conseiller Client&egrave;le<\/strong><\/p>\\n<p>Votre r&ocirc;le principal sera d&rsquo;&ecirc;tre l&rsquo;interlocuteur privil&eacute;gi&eacute; de nos clients. Vous aurez pour missions de :<\/p>\\n<p>&middot; Accompagner prospects et clients dans la r&eacute;solution de probl&egrave;mes ou pour fournir des renseignements.<\/p>\\n<p>&middot; Contribuer activement &agrave; promouvoir notre image de marque et &agrave; d&eacute;velopper la satisfaction client.<\/p>\\n<p>&middot; G&eacute;rer efficacement les r&eacute;clamations.<\/p>\\n<p>&middot; &Ecirc;tre un ambassadeur de la satisfaction client !<\/p>\\n<p>&nbsp;<\/p>\\n<p>Par quels moyens ? Des appels entrants, des mails, des courriers et, potentiellement, des interactions via les r&eacute;seaux sociaux. Pas de prospection t&eacute;l&eacute;phonique !<\/p>\\n<p><strong>Ce que nous vous offrons:<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>Chez Concentrix, nous faisons de la valorisation de nos talents une priorit&eacute;. Voici les avantages uniques que nous proposons pour reconna&icirc;tre votre contribution :<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>&middot; R&eacute;mun&eacute;ration et avantages :<\/strong><\/p>\\n<p>o Une r&eacute;mun&eacute;ration variable selon vos r&eacute;sultats.<\/p>\\n<p>o Un contrat de 35 heures par semaine.<\/p>\\n<p>o Une mutuelle d&rsquo;entreprise prise en charge &agrave; hauteur de 80%<\/p>\\n<p>o Un remboursement des transports en commun &agrave; hauteur de 60%<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>&middot; Conditions de travail optimales :<\/strong><\/p>\\n<p>o Une formation initiale et continue.<\/p>\\n<p>o Un environnement de travail valorisant la qualit&eacute; de vie au travail.<\/p>\\n<p>o Des perspectives d&rsquo;&eacute;volution professionnelle.<\/p>\\n<p>&nbsp;<\/p>\\n<p><u><strong>Le profil recherch&eacute;:<\/strong><\/u><\/p>\\n<p>&nbsp;<\/p>\\n<p>Nous recherchons des talents qui poss&egrave;dent :<\/p>\\n<p>&middot; Ma&icirc;trisent parfaitement le fran&ccedil;ais, aussi bien &agrave; l&rsquo;&eacute;crit qu&rsquo;&agrave; l&rsquo;oral. \ud83d\udde3\ufe0f<\/p>\\n<p>&middot; Poss&egrave;dent un excellent sens de la communication, sont organis&eacute;s, autonomes et adoptent une attitude positive. \ud83d\udca1<\/p>\\n<p>&middot; Ma&icirc;trisent les outils digitaux et font preuve d'une curiosit&eacute; naturelle pour adopter de nouvelles technologies. \ud83d\udda5\ufe0f<\/p>\\n<p>&middot; Une disponibilit&eacute; du lundi au samedi sur une amplitude horaire de 8h00 &agrave; 20h.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Notre processus de recrutement:<\/strong><\/p>\\n<p>1. 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\/ German \/ Prague - Hybrid\",\"campaign_type\":\"job_application\",\"job_title\":\"Business development representative with German language\",\"street\":null,\"address\":null,\"city\":\"Prague\",\"state\":\"Prague\",\"postal_code\":null,\"region\":\"Prague\",\"country\":\"Czechia\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<h2 class=\\\"typography-heading-small-text\\\" data-gtm-vis-first-on-screen347315_747=\\\"228\\\" data-gtm-vis-total-visible-time347315_747=\\\"100\\\" data-gtm-vis-has-fired347315_747=\\\"1\\\">Responsibilities<\/h2>\\n<ul class=\\\"typography-body-large-text-regular\\\">\\n<li>Phone-call follow-up marketing campaigns<\/li>\\n<li>Focusing on commercial customers<\/li>\\n<li>Email and social media campaigns to prospect and existing commercial clients<\/li>\\n<li>Profiling and the need to identify prospect companies and lead to support sales results<\/li>\\n<li>Maintain high-quality leads and contacts, ensuring their input into CRM 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social media and phone conversation<\/li>\\n<li>C1 German and Intermediate English (written and spoken)<\/li>\\n<li>Basic knowledge of IT environment and client portfolio<\/li>\\n<li>Telemarketing \/ Sales Experience is a&nbsp;plus<\/li>\\n<\/ul>\\n<h2 class=\\\"typography-heading-small-text\\\" data-gtm-vis-recent-on-screen347315_747=\\\"29057\\\" data-gtm-vis-first-on-screen347315_747=\\\"29057\\\" data-gtm-vis-total-visible-time347315_747=\\\"100\\\" data-gtm-vis-has-fired347315_747=\\\"1\\\">Offer<\/h2>\\n<ul class=\\\"typography-body-large-text-regular\\\">\\n<li>Competitive Salary<\/li>\\n<li>Daily use of foreign languages<\/li>\\n<li>Extensive Training and Development Program for Products, Tools and Processes<\/li>\\n<li>25 Days Of Holiday<\/li>\\n<li>Meal vouchers at the value of 123.90 CZK for every working day of each month<\/li>\\n<li>benefit card (1.940 CZK monthly)<\/li>\\n<li>Multisport card<\/li>\\n<li>Fresh fruit and refreshments in the office<\/li>\\n<li>Interactive activities: team building, company parties, sports, etc.<\/li>\\n<li>Opportunity to develop a&nbsp;career within a&nbsp;multinational environment<\/li>\\n<\/ul>\",\"ats_external_id\":\"CZ-991\",\"location\":\"Prague, Prague\",\"job_type\":\"full_time\",\"salary\":\"45000\",\"salary_type\":\"monthly\",\"salary_currency\":\"CZK\",\"updated_at\":\"2026-08-05T16:41:13.091+02:00\",\"created_at\":\"2026-06-25T09:27:47.950+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC85OTE?\",\"apply_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC85OTE\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":\"wfh_flexible\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-poland\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"6\",\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"1\",\"auto_call\":\"0\",\"on_erp_listing\":\"0\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"1911\",\"campaign_id\":\"req-8448136e251ea394\",\"campaign_title\":\"Customer Service \/ Sales Representative (On-Site) \",\"campaign_type\":null,\"job_title\":\"Customer Service \/ Sales Representative (On-Site) \",\"street\":null,\"address\":null,\"city\":\"Farmington Hills\",\"state\":\"Michigan\",\"postal_code\":\"48331\",\"region\":null,\"country\":\"United States of America\",\"short_description\":\"\",\"long_description\":\"<p>Join our team in a regular, full-time position earning $28.00 per hour!<\/p><p>Join a world-class team in Farmington Hills, MI, as a Customer Service \/ Sales Representative earning $28\/hr! At Concentrix, we\u2019re looking for passionate game-changers to deliver exceptional customer experiences and tech-based solutions for one of the world\u2019s best-known brands. If you're ready to grow with a Fortune 500 company with an inclusive, award-winning culture, your new career starts here. (Military veterans are encouraged to apply.)<\/p><p>&nbsp;<\/p><p><strong>A NEW CAREER POWERED BY YOU<\/strong><\/p><p>Are you looking for a career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging? Would you like to join a Fortune 500 company that earns \u201c<strong>World\u2019s Best Workplaces<\/strong>,\u201d \u201c<strong>Best Company Culture<\/strong>,\u201d and \u201c<strong>Best Companies for Career Growth<\/strong>\u201d awards every year? &nbsp;Then a Customer Service \/ Sales Representative position at Concentrix is the right place for you!<\/p><p>&nbsp;<\/p><p>As a Customer Service \/ Sales Representative (On-Site), you\u2019ll join an organically diverse team from around the globe where all members contribute to and support each other\u2019s success and wellbeing, proudly united as \u201cgame-changers.\u201d Together, we serve as the intelligent transformation partner for the world\u2019s best-known brands, delivering exceptional customer experiences with tech-powered innovation.<\/p><p>&nbsp;<\/p><p><strong>CAREER GROWTH AND PERSONAL DEVELOPMENT<\/strong><\/p><p><br>This is a great opportunity to reimagine an all-new career journey and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, technologies, and ongoing support you\u2019ll need to succeed. Plus, at Concentrix, there\u2019s real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That\u2019s why we offer a range of no-cost learning and leadership development programs designed to set you on your way to the kind of career you\u2019ve always envisioned.<\/p><p>&nbsp;<\/p><p><strong>WHAT YOU WILL DO IN THIS ROLE&nbsp;<\/strong><\/p><p>&nbsp;As a Customer Service \/ Sales Representative, you will:<\/p><ul><li><p>Follow-up with leads to encourage completion of their tax filing journey<\/p><\/li><li><p>Guide customers through the entire decision process and ensure successful transitions to tax professionals<\/p><\/li><li><p>Understand and Identify needs quickly and accurately<\/p><\/li><li><p>Deliver personalized consultations to build excitement and clarity around product<\/p><\/li><li><p>Deliver expert customer experiences\u2026with a smile.<\/p><\/li><\/ul><p><\/p><p><\/p><p><strong>YOUR QUALIFICATIONS<\/strong><\/p><p><\/p><p>Your skills, integrity, knowledge, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our Customer Service \/ Sales Representative role include:<\/p><ul><li><p>Experience in high-touch, customer-facing roles<\/p><\/li><li><p>Consultative sales background with strong closing skills<\/p><\/li><li><p>Excellent relationship-building and communication abilities<\/p><\/li><li><p>Highly motivated by results and recognition<\/p><\/li><li><p>Some tax knowledge is helpful but not required<\/p><\/li><li><p>Passion for delivering exceptional customer experience is essential<\/p><\/li><li><p>1 to 2 years of customer service preferred<\/p><\/li><li><p>Employment for this position will begin on-site in the office starting on day one of employment at 34115 W 12 Mile Road, Farmington Hills, MI 48331<\/p><\/li><li><p>This is a seasonal position<\/p><\/li><li><p>Must reside in the United States and have a valid U.S. address for residence<\/p><\/li><\/ul><p>&nbsp;<\/p><p><strong>WHAT\u2019S IN IT FOR YOU<\/strong><\/p><p>One of our company\u2019s Culture Beliefs says, \u201cWe champion our people.\u201d That\u2019s why we significantly invest in our game-changers, our infrastructure, and our capabilities to ensure long-term success for both our teams and our customers. And we\u2019ll invest in YOU to aid in your career path and in your personal development. Benefits available to eligible U.S. employees in this role include:<\/p><ul><li><p>The base salary range for this position is $28.00 \/hr., (pay rate will not be below the applicable minimum wage). Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program (EAP), 401(k) retirement plan, paid time off and holidays, and paid training days. We accept applications for this position on an ongoing basis.<\/p><\/li><li><p>Paid training and performance-based incentives.<\/p><\/li><li><p>Lucrative employee referral bonus opportunities and shift differentials<\/p><\/li><li><p>DailyPay enrollment option to access pay \\\"early,\\\" when you want it<\/p><\/li><li><p>Company networking opportunities with organized groups in the following topics: Network of Women, Black Professionals, LGBTQ+ Pride, Ability (Disabilities), Dynamic ((Neurodiversity), Women in Tech, OneEarth Champions, and more<\/p><\/li><li><p>Health and wellness programs with trained partners to help promote a healthy you<\/p><\/li><li><p>Mentorship programs that support your rewarding career journey&nbsp;<\/p><\/li><li><p>A modern, state-of-the-art office setting with advanced technologies and a great team<\/p><\/li><li><p>Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support<\/p><\/li><li><p>Celebrations for Concentrix Day, Team Appreciation Day, Customer Service Week, World Clean Up Day, #MyOneEarthPromise, and more<\/p><\/li><\/ul><p><\/p><p><strong>REIMAGINE THE BEST VERSION OF YOU!&nbsp;<\/strong><\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why half a million game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d<\/p><p>&nbsp;<\/p><p><strong>JOB AVAILABILITY<\/strong><\/p><p>We accept applications for this position on an ongoing basis. It is currently for an existing, immediate vacancy; however, we are also considering applications for future opportunities as they arise. We encourage all interested candidates to apply.<\/p><p><br><br><p><strong>Physical and Mental Requirements:<br><\/strong>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p><p><strong>&nbsp;<\/strong><\/p><p><strong>Equal Employment Opportunity:<\/strong><\/p><p>Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.<\/p><p>&nbsp;<\/p><p>For more information regarding your EEO rights as an applicant, please visit the following websites:<\/p><ul><li><p><a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf\\\"><u>English<\/u><\/a>&nbsp;&nbsp;<\/p><\/li><li><p><a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf\\\"><u>Spanish<\/u><\/a><\/p><\/li><\/ul><p><\/p><p><strong>Accommodation:<\/strong><\/p><p>Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.&nbsp;If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"mailto:app.acco@concentrix.com\\\"><u>app.acco@concentrix.com<\/u><\/a>.&nbsp; All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/p><p>&nbsp;<\/p><p><strong>Artificial Intelligence:<\/strong><\/p><p>As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/p><p>&nbsp;<\/p><p><strong>Work Authorization:<\/strong><\/p><p>In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. Must reside in the United States or have a valid U.S. address for residence. &nbsp;<\/p><p>&nbsp;<\/p><p><strong>For further information on available work states and Equal Employment Opportunity as an applicant, please click <\/strong><a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\"><strong><u>HERE<\/u><\/strong><\/a><\/p><\/p>\",\"ats_external_id\":\"US-req-8448136e251ea394\",\"location\":null,\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":null,\"salary_currency\":null,\"updated_at\":\"2026-10-19T17:58:34.771Z\",\"created_at\":\"2026-06-24T21:38:31.616Z\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix.crew.talkpush.com\/apply\/concentrix\/38A5VX8S8SB49F7GVVTY18EJJFR0F2VY\",\"apply_url\":\"https:\/\/concentrix.crew.talkpush.com\/apply\/concentrix\/38A5VX8S8SB49F7GVVTY18EJJFR0F2VY\",\"head_count\":null,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"on_site\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-crew\",\"internal_job_listing\":null,\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":null,\"enable_onboarding\":null,\"accept_duplicate_applications\":null,\"delay_between_two_applications\":null,\"auto_call\":null,\"on_erp_listing\":null,\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":null,\"relevance_score\":\"1\"},{\"id\":\"72\",\"campaign_id\":\"1209\",\"campaign_title\":\"Advisor I, Customer Service (Content Moderation) Urdu Speakers ONLY\",\"campaign_type\":\"job_application\",\"job_title\":\"Advisor I, Customer Service (Content Moderation) Urdu Speakers ONLY\",\"street\":\"MYS Kuala Lumpur - Levels 10,11,12 Equatorial Plaza\",\"address\":\"MYS Kuala Lumpur - Levels 10,11,12 Equatorial Plaza\",\"city\":\"Kuala Lumpur\",\"state\":\"Selangor\",\"postal_code\":\"50250\",\"region\":\"Malaysia\",\"country\":\"Malaysia\",\"short_description\":\"The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0<\/h2><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0<\/h2><p>\u2022 High school diploma with three to six months of relevant experience preferred<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0<\/h2><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge.\u00a0 Works with close supervision and clearly defined procedures.\u00a0 Starting to demonstrate familiarity with client terminology, operating standards and procedures.\u00a0 Starter without sustained metric performance levels.<\/p><p><\/p><h2><b>Supplemental Geographical Information <\/b><\/h2><p>RECRUITER ENTER THE APPLICABLE LANGUAGE:<\/p><p><\/p><p>GERMANY - This job description does not apply to employees in Germany.<\/p><p><\/p><p>UNITED KINGDOM- EXCLUDE HIGH SCHOOL INFORMATION IN CANDIDATE PROFILE SECTION<\/p><p>\u00a0\u00a0\u00a0<\/p><p>PHILIPPINES\u00a0\u00a0<\/p><p>\u2022 Minimum of two years of college education. No prior call center experience is required<\/p><p>\u2022 Ability to think clearly and can explain simple issues effectively, both written and verbally<\/p><p>\u00a0\u00a0\u00a0<\/p><p>INDIA\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy<\/p><p>\u2022 Clarify customer requirements; probe for and confirm understanding of requirements or problem<\/p><p>\u2022 Confirm customer understanding of the solution and provide additional customer education as needed<\/p><p>\u2022 Ability to learn including strong problem solving skills<\/p><p>\u2022 Demonstrate strong probing and problem solving skills<\/p><p>\u2022 Should be able to handle complex queries<\/p><p>\u2022 Should be able to resolve customer queries independently\u00a0<\/p><p><\/p><h2><b>Disclaimer\u00a0\u00a0 <\/b><\/h2><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p><p><\/p><p>Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.<\/p><p><\/p>\",\"ats_external_id\":\"R1684556\",\"location\":\"Kuala Lumpur, Malaysia\",\"job_type\":\"full_time\",\"salary\":\"4200\",\"salary_type\":\"monthly\",\"salary_currency\":\"MYR\",\"updated_at\":\"2026-10-21T07:59:05.844+08:00\",\"created_at\":\"2026-06-24T20:12:15.781+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-malaysia.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMjA5?\",\"apply_url\":\"https:\/\/concentrix-malaysia.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMjA5\/apply?\",\"head_count\":\"30\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":\"media\",\"contract_type\":\"permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"language\":[],\"location\":{\"city\":\"Kuala Lumpur\",\"state\":\"Selangor\",\"country\":{\"wid\":\"972dc4ba8d454bc0b893ff84b1529077\",\"iso2\":\"MY\",\"iso3\":\"MYS\",\"descriptor\":\"Malaysia\",\"iso_numeric\":\"458\"},\"postal_code\":\"50250\",\"primary_location\":{\"id\":\"MY-KUA-EQUAT-01\",\"wid\":\"aaac3dd429ec101d00302a702b360000\",\"descriptor\":\"MYS Kuala Lumpur - Levels 10,11,12 Equatorial Plaza\"}},\"languages\":null,\"recruiter\":{\"email\":{\"wid\":\"eeb62a5fcc22100fd12e58438e4b0001\",\"address\":\"asad.khan@concentrix.com\"},\"last_name\":\"Khan\",\"first_name\":\"Asad\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC0570\",\"wid\":\"f9af6d7260980109b01f59fb4f0632e2\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-349414\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MYS-Kuala-Lumpur---Levels-101112-Equatorial-Plaza\/Advisor-I--Content-Moderator-Urdu_R1684556\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MYS-Kuala-Lumpur---Levels-101112-Equatorial-Plaza\/Advisor-I--Content-Moderator-Urdu_R1684556\/apply\",\"job_requisition_id\":\"R1684556\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"wid\":\"bb87e7061da90122946743c8afaf0003\",\"address\":\"karan.chhabra@concentrix.com\"},\"last_name\":\"Chhabra\",\"first_name\":\"Karan\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1684556\",\"wid\":\"1bcfae2c0848103be774e720acb30000\",\"descriptor\":\"R1684556 Advisor I, Content Moderator-Urdu (Evergreen) (Open)\"},\"recruiter_group\":[{\"email\":{\"wid\":\"eeb62a5fcc22100fd12e58438e4b0001\",\"address\":\"asad.khan@concentrix.com\"},\"last_name\":\"Khan\",\"first_name\":\"Asad\"},{\"email\":{\"wid\":\"1cfa51a78a9f100ca4acf11b3e8c0003\",\"address\":\"saurabh.s9@concentrix.com\"},\"last_name\":\"-\",\"first_name\":\"Saurabh\"},{\"email\":{\"wid\":\"e72e1bf11b47101452b70a4529bb0003\",\"address\":\"shilpa.k4@concentrix.com\"},\"last_name\":\"K\",\"first_name\":\"Shilpa\"}],\"requisition_type\":null,\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-malaysia\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"1\",\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"3\",\"auto_call\":\"0\",\"on_erp_listing\":\"0\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"1912\",\"campaign_id\":\"req-f1720f6e78cd52f6\",\"campaign_title\":\"Customer Service Rep \u2013 Financial (Remote)\",\"campaign_type\":null,\"job_title\":\"Customer Service Rep \u2013 Financial (Remote)\",\"street\":null,\"address\":null,\"city\":\"Work At Home\",\"state\":\"Work At Home\",\"postal_code\":\"43201\",\"region\":null,\"country\":\"United States of America\",\"short_description\":\"\",\"long_description\":\"<p>Join our award-winning \u201cOne Concentrix\u201d team as a remote Customer Service Representative! We\u2019re looking for passionate game-changers to deliver exceptional customer experiences and solutions for one of the world\u2019s best-known brands. If you're ready to grow with a Fortune 500 company with an inclusive, award-winning culture, your new career starts here. (Military veterans are encouraged to apply.)<\/p><p>&nbsp;<\/p><p><strong>A NEW CAREER POWERED BY YOU<\/strong><\/p><p><strong>&nbsp;<\/strong><\/p><p>Are you looking for a \u201cwork from home\u201d career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging? Would you like to join a Fortune 500 company that earns \u201c<strong>World\u2019s Best Workplaces<\/strong>,\u201d \u201c<strong>Best Company Culture<\/strong>,\u201d and \u201c<strong>Best Companies for Career Growth<\/strong>\u201d awards every year? Then a remote Customer Service Representative at Concentrix is the right place for you!<\/p><p>&nbsp;<\/p><p>As a remote Customer Service Representative \u2013 Financial, you\u2019ll join an organically diverse team from around the globe where all members contribute to and support each other\u2019s success and wellbeing, proudly united as \u201cgame-changers.\u201d Together, we serve as the intelligent transformation partner for the world\u2019s best-known brands, delivering exceptional customer experiences with tech-powered innovation.<\/p><p><\/p><p><strong>CAREER GROWTH AND PERSONAL DEVELOPMENT<\/strong><\/p><p><br>This is a great \u201cwork from home\u201d opportunity that will allow you to reimagine an all-new career journey and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, technologies, and continuing support you\u2019ll need to succeed. Plus, at Concentrix, there\u2019s real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That\u2019s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you\u2019ve always envisioned.<\/p><p><\/p><p><strong>WHAT YOU WILL DO IN THIS ROLE&nbsp;<\/strong><\/p><p><\/p><p>As a Customer Service Rep \u2013 Financial working from home, you will:<\/p><ul><li><p>Provide inbound customer support using a call flow guide<\/p><\/li><li><p>Help customers resolve basic technical issues<\/p><\/li><li><p>Track, document, and retrieve information in databases<\/p><\/li><li><p>Offer additional products and\/or services<\/p><\/li><li><p>Deliver expert customer experiences\u2026with a smile.<\/p><\/li><\/ul><p><\/p><p><strong>YOUR QUALIFICATIONS<\/strong><\/p><p><\/p><p>Your skills, integrity, knowledge, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our Customer Service Rep \u2013 Financial (Remote) role include:<\/p><ul><li><p>6+ months of soft sales experience (upselling\/recommending products or services, soliciting, telemarketing, etc.)<\/p><\/li><li><p>1+ year of customer service experience<\/p><\/li><li><p>Open availability<\/p><\/li><li><p>A high school diploma or GED<\/p><\/li><li><p>A quiet, distraction-free environment to work from in your home<\/p><\/li><li><p>Proficiency in fast-paced multi-tasking<\/p><\/li><li><p>Eagerness to learn new technologies<\/p><\/li><li><p>Strong computer navigation skills and PC knowledge<\/p><\/li><li><p>A desktop or laptop to complete PC and internet testing; A work computer may be provided depending on the position offered, but is not guaranteed (will be discussed further with a recruiter)<\/p><\/li><li><p>High Speed internet (no wireless\/hotspots or satellite) and a smartphone<\/p><\/li><li><p>Must reside in the United States and have a valid U.S. address for residence<\/p><\/li><\/ul><p><\/p><p><strong>WHAT\u2019S IN IT FOR YOU<\/strong><\/p><p><\/p><p>One of our company\u2019s Culture Beliefs says, \u201cWe champion our people.\u201d That\u2019s why we significantly invest in our game-changers, our infrastructure, and our capabilities to ensure long-term success for both our teams and our customers. And we\u2019ll invest in YOU to aid in your career path and in your personal development. Benefits available to eligible U.S. employees in this role include:<\/p><ul><li><p>The base salary for this position is $15\/hr. (pay rate will not be below the applicable minimum wage). Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program (EAP), 401(k) retirement plan, paid time off and holidays, and paid training days.<\/p><\/li><li><p>DailyPay enrollment option to access pay \\\"early,\\\" when you want it<\/p><\/li><li><p>Paid training and performance-based incentives<\/p><\/li><li><p>Lucrative employee referral bonus opportunities<\/p><\/li><li><p>Company networking opportunities with organized groups in the following topics: Network of Women, Black Professionals, LGBTQ+ Pride, Ability (Disabilities), Dynamic ((Neurodiversity), Women in Tech, OneEarth Champions, and more<\/p><\/li><li><p>Health and wellness programs with trained partners to help promote a healthy you<\/p><\/li><li><p>Mentorship programs that support your rewarding career journey&nbsp;<\/p><\/li><li><p>Work-from-home convenience<\/p><\/li><li><p>Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support<\/p><\/li><li><p>Celebrations for Concentrix Day, Game-Changer Appreciation Day, Customer Service Week, World Clean Up Day, #MyOneEarthPromise, and more<\/p><\/li><\/ul><p><\/p><p><strong>REIMAGINE THE BEST VERSION OF YOU!&nbsp; <br><br><\/strong><\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why half a million game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d<\/p><p>&nbsp;<\/p><p><strong>JOB AVAILABILITY<\/strong><\/p><p><strong>&nbsp;<\/strong><\/p><p>We accept applications for this position on an ongoing basis. It is currently for an existing, immediate vacancy; however, we are also considering applications for future opportunities as they arise. We encourage all interested candidates to apply.<\/p><p><br><br><p><strong>Physical and Mental Requirements:<br><\/strong>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p><p><strong>&nbsp;<\/strong><\/p><p><strong>Equal Employment Opportunity:<\/strong><\/p><p>Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.<\/p><p>&nbsp;<\/p><p>For more information regarding your EEO rights as an applicant, please visit the following websites:<\/p><ul><li><p><a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf\\\"><u>English<\/u><\/a>&nbsp;&nbsp;<\/p><\/li><li><p><a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf\\\"><u>Spanish<\/u><\/a><\/p><\/li><\/ul><p><\/p><p><strong>Accommodation:<\/strong><\/p><p>Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.&nbsp;If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"mailto:app.acco@concentrix.com\\\"><u>app.acco@concentrix.com<\/u><\/a>.&nbsp; All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/p><p>&nbsp;<\/p><p><strong>Artificial Intelligence:<\/strong><\/p><p>As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/p><p>&nbsp;<\/p><p><strong>Work Authorization:<\/strong><\/p><p>In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. Must reside in the United States or have a valid U.S. address for residence. &nbsp;<\/p><p>&nbsp;<\/p><p><strong>For further information on available work states and Equal Employment Opportunity as an applicant, please click <\/strong><a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\"><strong><u>HERE<\/u><\/strong><\/a><\/p><\/p>\",\"ats_external_id\":\"US-req-f1720f6e78cd52f6\",\"location\":null,\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":null,\"salary_currency\":null,\"updated_at\":\"2026-10-20T13:20:48.191Z\",\"created_at\":\"2026-06-24T13:37:34.802Z\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix.crew.talkpush.com\/apply\/concentrix\/0Q6YM7H26CCXK1RTX2CQYQPVJ45E9SM4\",\"apply_url\":\"https:\/\/concentrix.crew.talkpush.com\/apply\/concentrix\/0Q6YM7H26CCXK1RTX2CQYQPVJ45E9SM4\",\"head_count\":null,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-crew\",\"internal_job_listing\":null,\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":null,\"enable_onboarding\":null,\"accept_duplicate_applications\":null,\"delay_between_two_applications\":null,\"auto_call\":null,\"on_erp_listing\":null,\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":null,\"relevance_score\":\"1\"},{\"id\":\"1226\",\"campaign_id\":\"20875\",\"campaign_title\":\"Associate Site Director R1741271\",\"campaign_type\":\"job_application\",\"job_title\":\"Directeur de site (F\/H) - Agadir - Fran\u00e7ais - Anglais\",\"street\":\"MAR Agadir - Avenue Hassan II\",\"address\":\"MAR Agadir - Avenue Hassan II\",\"city\":\"Agadir\",\"state\":null,\"postal_code\":\"80000\",\"region\":null,\"country\":\"Morocco\",\"short_description\":\"Qui sommes-nous ?\\n\\nConcentrix est une entreprise internationale pr\u00e9sente dans plus de 70 pays. Nous excellons dans l'am\u00e9lioration de l'exp\u00e9rience client et l'optimisation des processus m\u00e9tiers, en aidant les entreprises \u00e0 se transformer et \u00e0 atteindre l'excellence dans un environnement inclusif, collaboratif et innovant.\",\"long_description\":\"<p><b>Mission<\/b><\/p><p><\/p><p>Rattach\u00e9(e) au directeur de R\u00e9gion Agadir et membre du comit\u00e9 de direction, vous dirigez et animez l\u2019ensemble des activit\u00e9s et moyens humains de votre site en respectant les engagements contractuels vis-\u00e0-vis des clients, les processus et normes du groupe Concentrix, dans le cadre du budget fix\u00e9 par la direction g\u00e9n\u00e9rale.<\/p><p><\/p><ul><li>Vous animez l\u2019\u00e9quipe de direction du site en \u00e9troite collaboration avec les directions fonctionnelles.<\/li><li>Vous \u00eates garant de l\u2019atteinte des objectifs et les engagements pris avec les clients de votre site.<\/li><li>Vous organisez et coordonnez l\u2019ensemble des moyens techniques et de support fonctionnel du site dont vous serez responsable.<\/li><li>Vous assurez le respect des objectifs budg\u00e9taires dans le souci constant de rentabilit\u00e9 du site.<\/li><li>Vous diffusez la culture Concentrix et faites appliquer le r\u00e8glement int\u00e9rieur, la r\u00e9glementation du travail et les r\u00e8gles de s\u00e9curit\u00e9 sur le site.<\/li><li>Vous animez la communication interne sur les sites et vous \u00eates garant du bon climat social, pour ce faire vous \u00eates garant d\u2019un dialogue social de qualit\u00e9 et pr\u00e9sidez les instances repr\u00e9sentatives du personnel locales.<\/li><li>Vous repr\u00e9sentez l\u2019entreprise aupr\u00e8s des clients et des principaux acteurs \u00e9conomiques et politiques locaux.<\/li><\/ul><p><\/p><p><b>Le profil de nos Game-Changers<\/b><\/p><p><\/p><ul><li>De formation sup\u00e9rieure de type \u00e9cole de commerce, d\u2019ing\u00e9nieurs ou \u00e9quivalent.<\/li><li>Vous justifiez d\u2019une exp\u00e9rience significative d\u2019au moins 5 ans dans un poste similaire, en management des sites de production et d\u2019\u00e9quipes pluridisciplinaires, id\u00e9alement dans le domaine des centres de contacts.<\/li><li>Vous avez d\u00e9j\u00e0 g\u00e9r\u00e9 des \u00e9quipes de plus de 300 collaborateurs.<\/li><li>En tant que manager et ambassadeur, vous avez une bonne capacit\u00e9 d\u2019analyse et de synth\u00e8se, le sens du leadership, de la communication et une app\u00e9tence pour le management.<\/li><li>Vous \u00eates orient\u00e9 client et r\u00e9sultat.<\/li><li>Vous avez une bonne ma\u00eetrise de la gestion des P&amp;L et budgets.<\/li><li>Vous avez des connaissances dans la gestion des relations sociales et l\u2019animation des IRP.<\/li><li>La ma\u00eetrise de l\u2019anglais \u00e0 l\u2019\u00e9crit et \u00e0 l\u2019oral est obligatoire.<\/li><\/ul><p><\/p><p><b>Pr\u00eat \u00e0 relever le d\u00e9fi<\/b> ? Rejoignez l\u2019aventure Concentrix, l\u00e0 o\u00f9 innovation, excellence op\u00e9rationnelle et bien-\u00eatre de nos collaborateurs se rencontrent !<\/p>\",\"ats_external_id\":\"R1741271\",\"location\":\"Agadir\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-12T20:35:41.666+08:00\",\"created_at\":\"2026-06-24T00:08:20.982+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMDg3NQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MAR-Agadir---Avenue-Hassan-II\/Directeur-de-site--F-H----Agadir---Franais---Anglais_R1741271\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"language\":[],\"location\":{\"city\":\"Agadir\",\"state\":null,\"country\":{\"wid\":\"7aaca3f6fc774f16802a4df4718a5b53\",\"iso2\":\"MA\",\"iso3\":\"MAR\",\"descriptor\":\"Morocco\",\"iso_numeric\":\"504\"},\"postal_code\":\"80000\",\"primary_location\":{\"id\":\"MA-AGA-IMMEU-01\",\"wid\":\"03be0ce21a55101d479fa31405810000\",\"descriptor\":\"MAR Agadir - Avenue Hassan II\"}},\"languages\":null,\"recruiter\":{\"email\":{\"wid\":\"fe21f3773e0b100409d3489ff9e30003\",\"address\":\"ibtissam.boujjaadia@concentrix.com\"},\"last_name\":\"Boujjaadia\",\"first_name\":\"Ibtissam\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"}],\"recruiters\":[{\"id\":\"102543005\",\"wid\":\"da7d7d2449a210103329512c883b0001\",\"descriptor\":\"Naoufal Sallou (102543005)\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC2550\",\"wid\":\"f9af6d7260980194987483d75006e7e6\",\"descriptor\":\"Associate Site Director\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-376788\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MAR-Agadir---Avenue-Hassan-II\/Directeur-de-site--F-H----Agadir---Franais---Anglais_R1741271\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MAR-Agadir---Avenue-Hassan-II\/Directeur-de-site--F-H----Agadir---Franais---Anglais_R1741271\/apply\",\"job_requisition_id\":\"R1741271\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"wid\":\"6aba470b47f9100409c1e50c38bb0000\",\"address\":\"mohamedanis.chairat@concentrix.com\"},\"last_name\":\"Chairat\",\"first_name\":\"Anis\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1741271\",\"wid\":\"862ba5d05206101457e02003eb670000\",\"descriptor\":\"R1741271 Directeur de site (F\/H) - Agadir - Fran\u00e7ais - Anglais (Evergreen) (Open)\"},\"recruiter_group\":[{\"email\":{\"wid\":\"fe21f3773e0b100409d3489ff9e30003\",\"address\":\"ibtissam.boujjaadia@concentrix.com\"},\"last_name\":\"Boujjaadia\",\"first_name\":\"Ibtissam\"},{\"email\":{\"wid\":\"dcb05f2e652510040cf6745611a60000\",\"address\":\"naoufal.sallou@concentrix.com\"},\"last_name\":\"Sallou\",\"first_name\":\"Naoufal\"}],\"requisition_type\":null,\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_6\",\"wid\":\"0227dc387a090185302d94b9e0654033\",\"descriptor\":\"Grade 6\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":null,\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"1913\",\"campaign_id\":\"req-72de005b16069ee8\",\"campaign_title\":\"Customer Service Rep \u2013 Financial (Remote)\",\"campaign_type\":null,\"job_title\":\"Customer Service Rep \u2013 Financial (Remote)\",\"street\":null,\"address\":null,\"city\":\"Work At Home\",\"state\":\"Work At Home\",\"postal_code\":\"43201\",\"region\":null,\"country\":\"United States of America\",\"short_description\":\"\",\"long_description\":\"<p>Join our award-winning \u201cOne Concentrix\u201d team as a remote Customer Service Representative! We\u2019re looking for passionate game-changers to deliver exceptional customer experiences and solutions for one of the world\u2019s best-known brands. If you're ready to grow with a Fortune 500 company with an inclusive, award-winning culture, your new career starts here. (Military veterans are encouraged to apply.)<\/p><p>&nbsp;<\/p><p><strong>A NEW CAREER POWERED BY YOU<\/strong><\/p><p><strong>&nbsp;<\/strong><\/p><p>Are you looking for a \u201cwork from home\u201d career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging? Would you like to join a Fortune 500 company that earns \u201c<strong>World\u2019s Best Workplaces<\/strong>,\u201d \u201c<strong>Best Company Culture<\/strong>,\u201d and \u201c<strong>Best Companies for Career Growth<\/strong>\u201d awards every year? Then a remote Customer Service Representative at Concentrix is the right place for you!<\/p><p>&nbsp;<\/p><p>As a remote Customer Service Representative, you\u2019ll join an organically diverse team from around the globe where all members contribute to and support each other\u2019s success and wellbeing, proudly united as \u201cgame-changers.\u201d Together, we serve as the intelligent transformation partner for the world\u2019s best-known brands, delivering exceptional customer experiences with tech-powered innovation.<\/p><p><\/p><p><strong>CAREER GROWTH AND PERSONAL DEVELOPMENT<\/strong><\/p><p><br>This is a great \u201cwork from home\u201d opportunity that will allow you to reimagine an all-new career journey and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, technologies, and continuing support you\u2019ll need to succeed. Plus, at Concentrix, there\u2019s real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That\u2019s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you\u2019ve always envisioned.<\/p><p><\/p><p><strong>WHAT YOU WILL DO IN THIS ROLE&nbsp;<\/strong><\/p><p><\/p><p>As a Customer Service Rep \u2013 Financial working from home, you will:<\/p><ul><li><p>Provide inbound customer support using a call flow guide<\/p><\/li><li><p>Help customers resolve basic technical issues<\/p><\/li><li><p>Track, document, and retrieve information in databases<\/p><\/li><li><p>Offer additional products and\/or services<\/p><\/li><li><p>Deliver expert customer experiences\u2026with a smile.<\/p><\/li><\/ul><p><\/p><p><strong>YOUR QUALIFICATIONS<\/strong><\/p><p><\/p><p>Your skills, integrity, knowledge, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our Customer Service Rep \u2013 Financial (Remote) role include:<\/p><ul><li><p>6+ months of customer service experience<\/p><\/li><li><p>Open availability<\/p><\/li><li><p>A high school diploma or GED<\/p><\/li><li><p>A quiet, distraction-free environment to work from in your home<\/p><\/li><li><p>Proficiency in fast-paced multi-tasking<\/p><\/li><li><p>Eagerness to learn new technologies<\/p><\/li><li><p>Strong computer navigation skills and PC knowledge<\/p><\/li><li><p>A desktop or laptop to complete PC and internet testing; A work computer may be provided depending on the position offered, but is not guaranteed (will be discussed further with a recruiter)<\/p><\/li><li><p>High Speed internet (no wireless\/hotspots or satellite) and a smartphone<\/p><\/li><li><p>Must reside in the United States and have a valid U.S. address for residence<\/p><\/li><\/ul><p><\/p><p><strong>WHAT\u2019S IN IT FOR YOU<\/strong><\/p><p><\/p><p>One of our company\u2019s Culture Beliefs says, \u201cWe champion our people.\u201d That\u2019s why we significantly invest in our game-changers, our infrastructure, and our capabilities to ensure long-term success for both our teams and our customers. And we\u2019ll invest in YOU to aid in your career path and in your personal development. Benefits available to eligible U.S. employees in this role include:<\/p><ul><li><p>The base salary range for this position is $15-$17\/hr. (pay rate will not be below the applicable minimum wage). Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program (EAP), 401(k) retirement plan, paid time off and holidays, and paid training days.<\/p><\/li><li><p>DailyPay enrollment option to access pay \\\"early,\\\" when you want it<\/p><\/li><li><p>Paid training and performance-based incentives<\/p><\/li><li><p>Lucrative employee referral bonus opportunities<\/p><\/li><li><p>Company networking opportunities with organized groups in the following topics: Network of Women, Black Professionals, LGBTQ+ Pride, Ability (Disabilities), Dynamic ((Neurodiversity), Women in Tech, OneEarth Champions, and more<\/p><\/li><li><p>Health and wellness programs with trained partners to help promote a healthy you<\/p><\/li><li><p>Mentorship programs that support your rewarding career journey&nbsp;<\/p><\/li><li><p>Work-from-home convenience<\/p><\/li><li><p>Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support<\/p><\/li><li><p>Celebrations for Concentrix Day, Game-Changer Appreciation Day, Customer Service Week, World Clean Up Day, #MyOneEarthPromise, and more<\/p><\/li><\/ul><p><\/p><p><strong>REIMAGINE THE BEST VERSION OF YOU!&nbsp; <br><br><\/strong><\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why half a million game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d<\/p><p>&nbsp;<\/p><p><strong>JOB AVAILABILITY<\/strong><\/p><p><strong>&nbsp;<\/strong><\/p><p>We accept applications for this position on an ongoing basis. It is currently for an existing, immediate vacancy; however, we are also considering applications for future opportunities as they arise. We encourage all interested candidates to apply.<\/p><p><br><br><p><strong>Physical and Mental Requirements:<br><\/strong>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p><p><strong>&nbsp;<\/strong><\/p><p><strong>Equal Employment Opportunity:<\/strong><\/p><p>Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.<\/p><p>&nbsp;<\/p><p>For more information regarding your EEO rights as an applicant, please visit the following websites:<\/p><ul><li><p><a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf\\\"><u>English<\/u><\/a>&nbsp;&nbsp;<\/p><\/li><li><p><a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf\\\"><u>Spanish<\/u><\/a><\/p><\/li><\/ul><p><\/p><p><strong>Accommodation:<\/strong><\/p><p>Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.&nbsp;If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"mailto:app.acco@concentrix.com\\\"><u>app.acco@concentrix.com<\/u><\/a>.&nbsp; All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/p><p>&nbsp;<\/p><p><strong>Artificial Intelligence:<\/strong><\/p><p>As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/p><p>&nbsp;<\/p><p><strong>Work Authorization:<\/strong><\/p><p>In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. Must reside in the United States or have a valid U.S. address for residence. &nbsp;<\/p><p>&nbsp;<\/p><p><strong>For further information on available work states and Equal Employment Opportunity as an applicant, please click <\/strong><a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\"><strong><u>HERE<\/u><\/strong><\/a><\/p><\/p>\",\"ats_external_id\":\"US-req-72de005b16069ee8\",\"location\":null,\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":null,\"salary_currency\":null,\"updated_at\":\"2026-10-19T17:58:34.771Z\",\"created_at\":\"2026-06-23T21:50:51.633Z\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix.crew.talkpush.com\/apply\/concentrix\/6050152QQ1W2A7RGDGQ9DDBBXZTBV1FV\",\"apply_url\":\"https:\/\/concentrix.crew.talkpush.com\/apply\/concentrix\/6050152QQ1W2A7RGDGQ9DDBBXZTBV1FV\",\"head_count\":null,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-crew\",\"internal_job_listing\":null,\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":null,\"enable_onboarding\":null,\"accept_duplicate_applications\":null,\"delay_between_two_applications\":null,\"auto_call\":null,\"on_erp_listing\":null,\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":null,\"relevance_score\":\"1\"},{\"id\":\"1914\",\"campaign_id\":\"req-0ba7819890f9dc28\",\"campaign_title\":\"Customer Service Rep \u2013 Healthcare (Seasonal, Remote)\",\"campaign_type\":null,\"job_title\":\"Customer Service Rep \u2013 Healthcare (Seasonal, Remote)\",\"street\":null,\"address\":null,\"city\":\"Work At Home\",\"state\":\"Work At Home\",\"postal_code\":\"43201\",\"region\":null,\"country\":\"United States of America\",\"short_description\":\"\",\"long_description\":\"<p>Join our award-winning \u201cOne Concentrix\u201d team as a Healthcare Customer Service Representative Seasonal! We\u2019re looking for passionate game-changers to deliver exceptional customer experiences and solutions for one of the world\u2019s best-known brands. If you're ready to grow with a Fortune 500 company with an inclusive, award-winning culture, your new career starts here. (Military veterans are encouraged to apply.)<\/p><p>&nbsp;<\/p><p><strong>A NEW CAREER POWERED BY YOU<\/strong><\/p><p><strong>&nbsp;<\/strong><\/p><p>Are you looking for a career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging? Would you like to join a Fortune 500 company that earns \u201c<strong>World\u2019s Best Workplaces<\/strong>,\u201d \u201c<strong>Best Company Culture<\/strong>,\u201d and \u201c<strong>Best Companies for Career Growth<\/strong>\u201d awards every year? Then a Customer Service Representative position at Concentrix is the right place for you!<\/p><p>&nbsp;<\/p><p>As a Healthcare Customer Service Representative (Seasonal, Remote), you\u2019ll join an organically diverse team from around the globe where all members contribute to and support each other\u2019s success and wellbeing, proudly united as \u201cgame-changers.\u201d Together, we serve as the intelligent transformation partner for the world\u2019s best-known brands, delivering exceptional customer experiences with tech-powered innovation.<\/p><p>&nbsp;<\/p><p><strong>CAREER GROWTH AND PERSONAL DEVELOPMENT<\/strong><\/p><p><br>This is a great opportunity to reimagine an all-new career journey and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, technologies, and ongoing support you\u2019ll need to succeed. Plus, at Concentrix, there\u2019s real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That\u2019s why we offer a range of no-cost learning and leadership development programs designed to set you on your way to the kind of career you\u2019ve always envisioned.<\/p><p><strong>&nbsp;<\/strong><\/p><p><strong>WHAT YOU WILL DO IN THIS ROLE&nbsp;<\/strong><\/p><p>&nbsp;<\/p><p>As an Healthcare Customer Service Representative Seasonal working from home, you will:<\/p><ul><li><p>Provide inbound customer support using a call flow guide<\/p><\/li><li><p>Help customers resolve basic technical issues<\/p><\/li><li><p>Track, document, and retrieve information in databases<\/p><\/li><li><p>Offer additional products and\/or services<\/p><\/li><li><p>Deliver expert customer experiences\u2026with a smile.<br><br><\/p><\/li><\/ul><p><strong>YOUR QUALIFICATIONS<\/strong><\/p><p>&nbsp;<\/p><p>Your skills, integrity, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our Healthcare Customer Service Representative (Seasonal, Remote) role include:<\/p><ul><li><p>1+ year of customer service experience<\/p><\/li><li><p>Open availability<\/p><\/li><li><p>A high school diploma or GED<\/p><\/li><li><p>A quiet, distraction-free environment to work from in your home<\/p><\/li><li><p>Proficiency in fast-paced multi-tasking<\/p><\/li><li><p>Eagerness to learn new technologies<\/p><\/li><li><p>Strong computer navigation skills and PC knowledge<\/p><\/li><li><p>A desktop or laptop to complete PC and internet testing; A work computer may be provided depending on the position offered, but is not guaranteed (will be discussed further with a recruiter)<\/p><\/li><li><p>High Speed internet (no wireless\/hotspots or satellite) and a smartphone<\/p><\/li><li><p>Must reside in the United States and have a valid U.S. address for residence<strong><br><br><\/strong><\/p><\/li><\/ul><p><strong>WHAT\u2019S IN IT FOR YOU<br><\/strong><\/p><p>One of our company\u2019s Culture Beliefs says, \u201cWe champion our people.\u201d That\u2019s why we invest in our game-changers, our infrastructure, and our capabilities to ensure long-term success for both our teams and our clients. And we\u2019ll invest in YOU to aid in your career path and in your personal development. Benefits available to eligible U.S. employees in this role include:<\/p><ul><li><p>The base salary range for this position is $15-$17\/hr. (pay rate will not be below the applicable minimum wage). Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program (EAP), 401(k) retirement plan, paid time off and holidays, and paid training days.<\/p><\/li><li><p>DailyPay enrollment option to access pay \\\"early,\\\" when you want it<\/p><\/li><li><p>Paid training and performance-based incentives<\/p><\/li><li><p>Lucrative employee referral bonus opportunities<\/p><\/li><li><p>Company networking opportunities with organized groups in the following topics: Network of Women, Black Professionals, LGBTQ+ Pride, Ability (Disabilities), Dynamic ((Neurodiversity), Women in Tech, OneEarth Champions, and more<\/p><\/li><li><p>Health and wellness programs with trained partners to help promote a healthy you<\/p><\/li><li><p>Mentorship programs that support your rewarding career journey<\/p><\/li><li><p>Work-from-home convenience<\/p><\/li><li><p>Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support<\/p><\/li><li><p>Celebrations for Concentrix Day, Game-Changer Appreciation Day, Customer Service Week, World Clean Up Day, #MyOneEarthPromise, and more<\/p><\/li><li><p>A range of other perks and benefits<\/p><\/li><\/ul><p>&nbsp;<\/p><p><strong>REIMAGINE THE BEST VERSION OF YOU!&nbsp; <br><\/strong><\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why half a million game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d<\/p><p>&nbsp;<\/p><p><strong>JOB AVAILABILITY<\/strong><\/p><p><strong>&nbsp;<\/strong><\/p><p>We accept applications for this position on an ongoing basis. It is currently for an existing, immediate vacancy; however, we are also considering applications for future opportunities as they arise. We encourage all interested candidates to apply.<\/p><p><br><br><p><strong>Physical and Mental Requirements:<br><\/strong>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p><p><strong>&nbsp;<\/strong><\/p><p><strong>Equal Employment Opportunity:<\/strong><\/p><p>Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.<\/p><p>&nbsp;<\/p><p>For more information regarding your EEO rights as an applicant, please visit the following websites:<\/p><ul><li><p><a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf\\\"><u>English<\/u><\/a>&nbsp;&nbsp;<\/p><\/li><li><p><a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf\\\"><u>Spanish<\/u><\/a><\/p><\/li><\/ul><p><\/p><p><strong>Accommodation:<\/strong><\/p><p>Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.&nbsp;If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"mailto:app.acco@concentrix.com\\\"><u>app.acco@concentrix.com<\/u><\/a>.&nbsp; All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/p><p>&nbsp;<\/p><p><strong>Artificial Intelligence:<\/strong><\/p><p>As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/p><p>&nbsp;<\/p><p><strong>Work Authorization:<\/strong><\/p><p>In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. Must reside in the United States or have a valid U.S. address for residence. &nbsp;<\/p><p>&nbsp;<\/p><p><strong>For further information on available work states and Equal Employment Opportunity as an applicant, please click <\/strong><a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\"><strong><u>HERE<\/u><\/strong><\/a><\/p><\/p>\",\"ats_external_id\":\"US-req-0ba7819890f9dc28\",\"location\":null,\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":null,\"salary_currency\":null,\"updated_at\":\"2026-10-19T18:39:06.931Z\",\"created_at\":\"2026-06-23T20:11:32.919Z\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix.crew.talkpush.com\/apply\/concentrix\/H41NPPXJTKCEBAGWSFPWECE70ZER3MFG\",\"apply_url\":\"https:\/\/concentrix.crew.talkpush.com\/apply\/concentrix\/H41NPPXJTKCEBAGWSFPWECE70ZER3MFG\",\"head_count\":null,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-crew\",\"internal_job_listing\":null,\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":null,\"enable_onboarding\":null,\"accept_duplicate_applications\":null,\"delay_between_two_applications\":null,\"auto_call\":null,\"on_erp_listing\":null,\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":null,\"relevance_score\":\"1\"},{\"id\":\"477\",\"campaign_id\":\"4282\",\"campaign_title\":\"GTM - German Consultant \",\"campaign_type\":\"job_application\",\"job_title\":\"German Premium Service Consultant | New Cairo\",\"street\":null,\"address\":null,\"city\":\"New Cairo City\",\"state\":\"Cairo Governorate\",\"postal_code\":null,\"region\":\"Cairo\",\"country\":\"Egypt\",\"short_description\":\"Join Concentrix Today as a German Premium Service Consultant!\",\"long_description\":\"<h2>Job Overview<\/h2>\\n<p>The Premium Service Consultant &ndash; German position provides high-quality customer support through inbound and outbound calls, emails, and chats.<\/p>\\n<p>The role requires professionalism, problem-solving skills, and the ability to handle customer inquiries and requests with accuracy and confidence.<\/p>\\n<p>This role is ideal for customer-focused professionals with strong German and English skills and previous customer service experience.<\/p>\\n<p><strong>Location<\/strong>: The 5th Settlement<\/p>\\n<p><strong>Salary<\/strong>: EGP 53,051 Monthly Gross Salary.<\/p>\\n<hr \/>\\n<h2>In This Role, You'll:<\/h2>\\n<ul>\\n<li>\\n<p>Deliver exceptional customer support through phone, email, and chat channels in German.<\/p>\\n<\/li>\\n<li>\\n<p>Handle customer inquiries, requests, complaints, and follow-ups efficiently.<\/p>\\n<\/li>\\n<li>\\n<p>Provide accurate information and solutions while ensuring customer satisfaction.<\/p>\\n<\/li>\\n<li>\\n<p>Document all customer interactions accurately in the system.<\/p>\\n<\/li>\\n<li>\\n<p>Identify and escalate complex issues to the relevant teams when needed.<\/p>\\n<\/li>\\n<li>\\n<p>Maintain high service standards and meet contractual KPIs.<\/p>\\n<\/li>\\n<\/ul>\\n<hr \/>\\n<h2>Essential Functions \/ Core Responsibilities<\/h2>\\n<ul>\\n<li>\\n<p>Ensure service delivery meets all contractual Key Performance Indicators (KPIs).<\/p>\\n<\/li>\\n<li>\\n<p>Demonstrate empathy, active listening, and strong problem-solving in every interaction.<\/p>\\n<\/li>\\n<li>\\n<p>Follow company processes and guidelines to resolve customer issues.<\/p>\\n<\/li>\\n<li>\\n<p>Maintain accurate documentation and account records.<\/p>\\n<\/li>\\n<li>\\n<p>Stay up to date with product\/service knowledge, policies, and procedures.<\/p>\\n<\/li>\\n<\/ul>\\n<hr \/>\\n<h2>Candidate Profile<\/h2>\\n<h3>Mandatory Requirements<\/h3>\\n<ul>\\n<li>\\n<p>Plus 1 year of experience in customer service.<\/p>\\n<\/li>\\n<li>\\n<p>C1 German proficiency &ndash; <strong>A Must<\/strong>.<\/p>\\n<\/li>\\n<li>\\n<p>B2 English proficiency.<\/p>\\n<\/li>\\n<li>\\n<p>Excellent communication skills, both written and verbal.<\/p>\\n<\/li>\\n<li>Ability to work rotational shifts and willing to work from The 5th Settlement site.<\/li>\\n<li>Must be flexible and available to work night and overnight shifts. This vacancy is primarily based on night\/overnight schedules &nbsp;<\/li>\\n<\/ul>\\n<h3>Preferred Skills &amp; Experience<\/h3>\\n<ul>\\n<li>\\n<p>Experience in a premium\/white-glove customer service environment.<\/p>\\n<\/li>\\n<li>\\n<p>Strong attention to detail and accuracy.<\/p>\\n<\/li>\\n<li>\\n<p>Excellent problem-solving and analytical skills.<\/p>\\n<\/li>\\n<li>\\n<p>Ability to multitask in a fast-paced environment.<\/p>\\n<\/li>\\n<li>\\n<p>Customer-centric mindset with strong interpersonal skills.<\/p>\\n<\/li>\\n<\/ul>\\n<hr \/>\\n<h2>What We Offer<\/h2>\\n<ul>\\n<li>\\n<p>Competitive Salary Package: <strong>EGP 53,051 gross\/month<\/strong><\/p>\\n<\/li>\\n<li>\\n<p>Transportation Provided<\/p>\\n<\/li>\\n<li>\\n<p>Medical &amp; Social Insurance<\/p>\\n<\/li>\\n<li>\\n<p>Fast-Track Career Growth Opportunities<\/p>\\n<\/li>\\n<li>\\n<p>Professional Development &amp; Continuous Learning<\/p>\\n<\/li>\\n<li>\\n<p>Dynamic and Supportive Work Environment<\/p>\\n<\/li>\\n<\/ul>\\n<hr \/>\\n<h2>Disclaimer<\/h2>\\n<p>The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required for the role.<\/p>\\n<p>Concentrix is an equal-opportunity employer and considers all qualified applicants based on business needs and role requirements.<\/p>\",\"ats_external_id\":\"EG-4282\",\"location\":\"New Cairo City, Cairo\",\"job_type\":\"full_time\",\"salary\":\"53051\",\"salary_type\":\"monthly\",\"salary_currency\":\"EGP\",\"updated_at\":\"2026-10-21T03:59:17.749+04:00\",\"created_at\":\"2026-06-23T19:40:05.814+04:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-met1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80Mjgy?\",\"apply_url\":\"https:\/\/concentrix-met1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80Mjgy\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"consultancy\",\"job_industry\":\"communications\",\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-met1\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"20\",\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"3\",\"auto_call\":\"0\",\"on_erp_listing\":\"1\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"1653\",\"campaign_id\":\"984\",\"campaign_title\":\"GTM \/ HU \/ P\u00c9C \/ W@H \/ DB_Titel2\",\"campaign_type\":\"job_application\",\"job_title\":\"deutschsprachiger, telefonischer Mitarbeiter (m\/w\/d) Bank Service - 100% Homeoffice\",\"street\":\"R\u00e1k\u00f3czi \u00fat 60\",\"address\":\"R\u00e1k\u00f3czi \u00fat 60\",\"city\":\"P\u00e9cs\",\"state\":null,\"postal_code\":\"7621\",\"region\":\"Baranya\",\"country\":\"Hungary\",\"short_description\":\"Bewirb dich jetzt im Homeoffice in Ungarn!\",\"long_description\":\"<div>\\n<div>\\n<h4><strong>Power your game-changing career&nbsp;<\/strong><\/h4>\\n<\/div>\\n<div>\\n<p data-pm-slice=\\\"1 1 []\\\"><strong><span data-olk-copy-source=\\\"MessageBody\\\">Du sprichst Deutsch und lebst in Ungarn?<\/span><\/strong>&nbsp;Dann ist unsere 100% Remote Customer Service Stelle genau das richtige f&uuml;r dich!<\/p>\\n<p data-pm-slice=\\\"1 1 []\\\">In dieser Position als <strong>telefonischer Mitarbeiter (m\/w\/d) im Kundenservice f&uuml;r eine Bank<\/strong>&nbsp;bist du der erste Ansprechpartner bei unterschiedlichen Kundenanfragen.<\/p>\\n<\/div>\\n<div>\\n<p data-pm-slice=\\\"1 1 []\\\"><strong>Und zwar mit folgenden Rahmenbedingungen:<\/strong><\/p>\\n<p data-pm-slice=\\\"1 1 []\\\">Start ab sofort | Vollzeit oder Teilzeit, ab 30 Stunden pro Woche | 100% Homeoffice in Ungarn oder am Standort in P&eacute;cs | Servicezeiten: Montag - Samstag zwischen 07:00 und 22:00 Uhr, Sonntag zwischen 08:00 und 22:00 Uhr | 5-Tage-Woche | Inbound | Supportsprache: Deutsch &ndash; C1 | bis zu 562.000 HUF* brutto\/Monat | unbefristet&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p data-pm-slice=\\\"1 1 []\\\"><strong>Das l&auml;sst sich mit deinem Alltag vereinbaren?<\/strong> Perfekt! Dann sind wir jetzt dran &ndash; lies weiter und lass dich von uns &uuml;berzeugen, so wie wir unsere Mitarbeiter Tag f&uuml;r Tag von uns &uuml;berzeugen. Auszeichnungen wie z.B. &bdquo;Global Best Places to Work&ldquo; sind der Beweis daf&uuml;r.<\/p>\\n<p><strong>Deine Aufgaben<\/strong><\/p>\\n<p data-pm-slice=\\\"1 3 []\\\">Als <strong>telefonischer Mitarbeiter (m\/w\/d)<\/strong> in unserem Bank- &amp; Finanz-Team wirst du:<\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Kundenanfragen und -w&uuml;nsche bearbeiten<\/strong> und ein optimales Kundenerlebnis gew&auml;hrleisten.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Als erster Ansprechpartner <strong>Kunden im telefonischen Support <\/strong>bei verschiedenen Servicethemen unterst&uuml;tzen. Im Detail bearbeitest du folgende Themen:<\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Fragen zur <strong>Einrichtung der Kunden-App beantworten.<\/strong><\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Beim <strong>Telefon- und Online-Banking<\/strong> unterst&uuml;tzen.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\"><strong>Betreuung der Kartenaktivit&auml;ten<\/strong> (Sperrungen, Entsperrungen und Umtausch) &uuml;bernehmen.<\/li>\\n<li class=\\\"css-v55p23\\\"><strong>Auftr&auml;ge f&uuml;r Zahlungen entgegennehmen<\/strong>.<\/li>\\n<li class=\\\"css-v55p23\\\">Aufnahme von Phishing-F&auml;llen.<\/li>\\n<\/ul>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Alle Vorg&auml;nge<\/strong> sorgf&auml;ltig in der <strong>Datenbank erfassen<\/strong> und an die Bank &uuml;bermitteln.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Kundenanliegen <\/strong>an den entsprechenden Fachbereich <strong>weiterleiten <\/strong>oder auf Wunsch einen Termin in der Filiale vereinbaren.<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>Dein Profil<\/strong><\/p>\\n<p data-pm-slice=\\\"1 3 []\\\">Concentrix passt perfekt zu dir, wenn du:<\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Sehr gute Deutschkenntnisse (C1 - C2)<\/strong>&nbsp;in Wort und Schrift mitbringst.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Ein&nbsp;<strong>Kommunikationstalent<\/strong> mit Serviceorientierung bist, das Kunden sprachlich charmant und auf Augenh&ouml;he abholt.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Die&nbsp;<strong>Anforderungen an einen Remote-Arbeitsplatz erf&uuml;llen<\/strong> kannst.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">Die Servicezeiten (Montag - Samstag zwischen 07:00 und 22:00 Uhr, Sonntag zwischen 08:00 und 22:00 Uhr), flexibel abdecken kannst.<\/li>\\n<li class=\\\"css-v55p23\\\">Sicher im Umgang mit dem PC bist.<\/li>\\n<li>Bereit bist, dich kontinuierlich&nbsp;<strong>weiter zu entwickeln<\/strong>.<\/li>\\n<\/ul>\\n<p>Idealerweise hast du:<\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Bereits <strong>Erfahrung im Bankwesen<\/strong>, in der <strong>Kundenbetreuung<\/strong> oder im <strong>Kundenservice<\/strong>.<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<div>\\n<p><strong>Quereinsteiger und Wiedereinsteiger sind bei uns herzlich willkommen!<\/strong> Auch wenn du das Gef&uuml;hl hast, nicht alle Kriterien zu erf&uuml;llen, freuen wir uns auf deine Bewerbung.<\/p>\\n<\/div>\\n<\/div>\\n<div>\\n<h4 data-pm-slice=\\\"1 3 []\\\"><strong>Unsere Benefits<\/strong><\/h4>\\n<p>In dieser Position bieten wir dir Benefits, die deinen einzigartigen Lebensstil unterst&uuml;tzen:<\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Wir m&ouml;chten langfristig mit dir zusammenarbeiten, weshalb wir auf einen <strong>unbefristeten Arbeitsvertrag<\/strong> setzen.<\/p>\\n<\/li>\\n<li>Wir bieten dir einen&nbsp;<strong>100% Homeoffice-Arbeitsplatz<\/strong> ab deinem 2. Arbeitstag an. Die n&ouml;tige Hardware wird dir an deinem 1. Arbeitstag an unserem Standort in P&eacute;cs &uuml;bergeben.<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Starte in\u202f<strong>Vollzeit oder Teilzeit<\/strong>\u202f(ab\u202f30\u202fStd.\/Woche) bei uns durch.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Du bekommst einen&nbsp;<strong>festen Bruttostundenlohn in H&ouml;he von 3000 HUF<\/strong>, welcher durch eine individuelle, <strong>leistungsorientierte Verg&uuml;tung <\/strong>erg&auml;nzt wird.&nbsp; Es winken somit&nbsp;<strong>bis zu<\/strong><strong> 562.000 HUF* brutto\/Monat<\/strong>.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Profitiere zus&auml;tzlich vom <strong>Cafeteria-System und Fahrtkostenzusch&uuml;sse<\/strong>.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Du startest mit einem <strong>intensivem (Vollzeit-)Training<\/strong>, das online von zertifizierten Trainern durchgef&uuml;hrt wird.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Du brauchst keinerlei Vorerfahrung<\/strong>. Wir stellen dir von Anfang an einen Mentor zur Seite, der dich unterst&uuml;tzt.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Zus&auml;tzlich erh&auml;ltst du regelm&auml;&szlig;ige <strong>Coachings, Fresh-Ups und Aufbautrainings<\/strong>, die dir auch im privaten Bereich von Nutzen sind.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Wir legen viel Wert auf interne <strong>Weiterbildungs- und Karrierem&ouml;glichkeiten<\/strong> und das sogar weltweit.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Es erwartet dich ein <strong>offenes und motiviertes Team<\/strong>, das darauf brennt, dich auf verschiedenen Teamevents kennenlernen zu d&uuml;rfen.<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<div>\\n<div>\\n<p>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<h4 data-pm-slice=\\\"1 1 []\\\"><strong>Du willst mit uns durchstarten?<\/strong><\/h4>\\n<p>Wenn das alles nach dem perfekten n&auml;chsten Schritt auf deinem Karriereweg klingt, dann m&ouml;chten wir dich kennenlernen. <strong>Bewirb dich noch heute &uuml;ber unser Online-Formular<\/strong>.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Du hast noch Fragen?<\/strong><\/p>\\n<p>Unser virtueller Assistent \\\"Dot\\\" steht dir per WhatsApp unter der Nummer <span data-teams=\\\"true\\\">+3670 7785-276<\/span> oder &uuml;ber den Facebook-Messenger rund um die Uhr zur Verf&uuml;gung und hilft dir gerne weiter.<\/p>\\n<\/div>\\n<div>\\n<p><strong>Dein zuk&uuml;nftiger Arbeitsort<br \/><\/strong><\/p>\\n<div class=\\\"ewa-rteLine\\\">100% Homeoffice in Ungarn<\/div>\\n<\/div>\\n<div>\\n<h4 data-pm-slice=\\\"1 1 []\\\"><strong>Concentrix setzt sich f&uuml;r Chancengleichheit ein<\/strong><\/h4>\\n<p><em>Vielfalt und Chancengleichheit geh&ouml;ren zu den gelebten Grundwerten bei Concentrix. Deshalb sind Bewerbungen von Menschen mit Behinderung ausdr&uuml;cklich erw&uuml;nscht. Schwerbehinderte und Gleichgestellte werden bei gleicher Eignung bevorzugt eingestellt. Hierzu bieten wir individuelle Unterst&uuml;tzung an, um den f&uuml;r dich passenden Arbeitsplatz zu schaffen.<\/em><\/p>\\n<p>&nbsp;<\/p>\\n<p><em>*Die Angabe bezieht sich auf ein Bruttomonatseinkommen bei Aus&uuml;bung einer Vollzeitt&auml;tigkeit. Das Monatseinkommen setzt sich zusammen aus einem Basisstundenlohn sowie einer individuellen leistungsorientierten Verg&uuml;tung oder einer individuell erwirtschafteten Provision. Du m&ouml;chtest hierzu weitere Informationen, dann erfahre hierzu mehr in deinem pers&ouml;nlichen Bewerbungsgespr&auml;ch.<\/em><\/p>\\n<\/div>\\n<\/div>\\n<div>\\n<p>#WAH<br \/>#EMEACNX <br \/>#AGENTCNX<\/p>\\n<\/div>\",\"ats_external_id\":\"HU-984\",\"location\":\"P\u00e9cs, Baranya\",\"job_type\":\"part_time\",\"salary\":\"3000\",\"salary_type\":\"hourly\",\"salary_currency\":\"HUF\",\"updated_at\":\"2026-10-13T16:49:34.995+02:00\",\"created_at\":\"2026-06-23T15:32:16.309+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-dach1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC85ODQ?\",\"apply_url\":\"https:\/\/concentrix-dach1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC85ODQ\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Festanstellung\",\"locale\":\"de\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-dach1\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":\"0\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"1915\",\"campaign_id\":\"req-7532b7ea7c439aaa\",\"campaign_title\":\"Customer Service Rep \u2013 Financial (Seasonal, Remote)\",\"campaign_type\":null,\"job_title\":\"Customer Service Rep \u2013 Financial (Seasonal, Remote)\",\"street\":null,\"address\":null,\"city\":\"Work At Home\",\"state\":\"Work At Home\",\"postal_code\":\"43201\",\"region\":null,\"country\":\"United States of America\",\"short_description\":\"\",\"long_description\":\"<p>Join our award-winning \u201cOne Concentrix\u201d team as a remote Seasonal Customer Service Representative! We\u2019re looking for passionate game-changers to deliver exceptional customer experiences and solutions for one of the world\u2019s best-known brands. If you're ready to grow with a Fortune 500 company with an inclusive, award-winning culture, your new career starts here. (Military veterans are encouraged to apply.)<\/p><p>&nbsp;<\/p><p><strong>A NEW CAREER POWERED BY YOU<\/strong><\/p><p><strong>&nbsp;<\/strong><\/p><p>Are you looking for a \u201cwork from home\u201d career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging? Would you like to join a Fortune 500 company that earns \u201c<strong>World\u2019s Best Workplaces<\/strong>,\u201d \u201c<strong>Best Company Culture<\/strong>,\u201d and \u201c<strong>Best Companies for Career Growth<\/strong>\u201d awards every year? Then a remote Seasonal Customer Service Representative at Concentrix is the right place for you!<\/p><p>&nbsp;<\/p><p>As a remote Seasonal Customer Service Representative, you\u2019ll join an organically diverse team from around the globe where all members contribute to and support each other\u2019s success and wellbeing, proudly united as \u201cgame-changers.\u201d Together, we serve as the intelligent transformation partner for the world\u2019s best-known brands, delivering exceptional customer experiences with tech-powered innovation.<\/p><p>&nbsp;<\/p><p><strong>CAREER GROWTH AND PERSONAL DEVELOPMENT<\/strong><\/p><p><br>This is a great \u201cwork from home\u201d opportunity that will allow you to reimagine an all-new career journey and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, technologies, and ongoing support you\u2019ll need to succeed. Plus, at Concentrix, there\u2019s real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That\u2019s why we offer a range of no-cost learning and leadership development programs designed to set you on your way to the kind of career you\u2019ve always envisioned.<\/p><p><strong>&nbsp;<\/strong><\/p><p><strong>WHAT YOU WILL DO IN THIS ROLE&nbsp;<\/strong><\/p><p>&nbsp;<\/p><p>As a Seasonal Customer Service Representative working from home, you will:<\/p><ul><li><p>Provide inbound customer support using a call flow guide<\/p><\/li><li><p>Help customers resolve basic technical issues<\/p><\/li><li><p>Track, document, and retrieve information in databases<\/p><\/li><li><p>Offer additional products and\/or services<\/p><\/li><li><p>Deliver expert customer experiences\u2026with a smile.<\/p><\/li><\/ul><p>&nbsp;<\/p><p><strong>YOUR QUALIFICATIONS<\/strong><\/p><p>&nbsp;<\/p><p>Your skills, integrity, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our Seasonal Customer Service Representative (Remote) role include:<\/p><ul><li><p>6+ months of customer service experience<\/p><\/li><li><p>Open availability<\/p><\/li><li><p>A high school diploma or GED<\/p><\/li><li><p>A quiet, distraction-free environment to work from in your home<\/p><\/li><li><p>Proficiency in fast-paced multi-tasking<\/p><\/li><li><p>Eagerness to learn new technologies<\/p><\/li><li><p>Strong computer navigation skills and PC knowledge<\/p><\/li><li><p>A desktop or laptop to complete PC and internet testing; A work computer may be provided depending on the position offered, but is not guaranteed (will be discussed further with a recruiter)<\/p><\/li><li><p>High Speed internet (no wireless\/hotspots or satellite) and a smartphone<\/p><\/li><li><p>Must reside in the United States and have a valid U.S. address for residence<strong><br><\/strong><\/p><\/li><\/ul><p><strong>WHAT\u2019S IN IT FOR YOU<br><\/strong><\/p><p>One of our company\u2019s Culture Beliefs says, \u201cWe champion our people.\u201d That\u2019s why we invest in our game-changers, our infrastructure, and our capabilities to ensure long-term success for both our teams and our clients. And we\u2019ll invest in YOU to aid in your career path and in your personal development. Benefits available to eligible U.S. employees in this role include:<\/p><ul><li><p>The base salary range for this position is $15.00 - $17.00\/hr. (pay rate will not be below the applicable minimum wage), plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program (EAP), registered retirement savings plan, paid time off and holidays, and paid training days.<\/p><\/li><li><p>DailyPay enrollment option to access pay \\\"early,\\\" when you want it<\/p><\/li><li><p>Paid training and performance-based incentives<\/p><\/li><li><p>Lucrative employee referral bonus opportunities<\/p><\/li><li><p>Company networking opportunities with organized groups in the following topics: Network of Women, Black Professionals, LGBTQ+ Pride, Ability (Disabilities), Dynamic ((Neurodiversity), Women in Tech, OneEarth Champions, and more<\/p><\/li><li><p>Health and wellness programs with trained partners to help promote a healthy you<\/p><\/li><li><p>Mentorship programs that support your rewarding career journey<\/p><\/li><li><p>Work-from-home convenience<\/p><\/li><li><p>Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support<\/p><\/li><li><p>Celebrations for Concentrix Day, Game-Changer Appreciation Day, Customer Service Week, World Clean Up Day, #MyOneEarthPromise, and more<\/p><\/li><li><p>A range of other perks and benefits<\/p><\/li><\/ul><p>&nbsp;<\/p><p><strong>REIMAGINE THE BEST VERSION OF YOU!&nbsp; <br><\/strong><\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why half a million game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d<\/p><p>&nbsp;<\/p><p><strong>JOB AVAILABILITY<\/strong><\/p><p><strong>&nbsp;<\/strong><\/p><p>We accept applications for this position on an ongoing basis. It is currently for an existing, immediate vacancy; however, we are also considering applications for future opportunities as they arise. We encourage all interested candidates to apply.<\/p><p><br><br><p><strong>Physical and Mental Requirements:<br><\/strong>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p><p><strong>&nbsp;<\/strong><\/p><p><strong>Equal Employment Opportunity:<\/strong><\/p><p>Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.<\/p><p>&nbsp;<\/p><p>For more information regarding your EEO rights as an applicant, please visit the following websites:<\/p><ul><li><p><a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf\\\"><u>English<\/u><\/a>&nbsp;&nbsp;<\/p><\/li><li><p><a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf\\\"><u>Spanish<\/u><\/a><\/p><\/li><\/ul><p><\/p><p><strong>Accommodation:<\/strong><\/p><p>Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.&nbsp;If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"mailto:app.acco@concentrix.com\\\"><u>app.acco@concentrix.com<\/u><\/a>.&nbsp; All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/p><p>&nbsp;<\/p><p><strong>Artificial Intelligence:<\/strong><\/p><p>As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/p><p>&nbsp;<\/p><p><strong>Work Authorization:<\/strong><\/p><p>In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. Must reside in the United States or have a valid U.S. address for residence. &nbsp;<\/p><p>&nbsp;<\/p><p><strong>For further information on available work states and Equal Employment Opportunity as an applicant, please click <\/strong><a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\"><strong><u>HERE<\/u><\/strong><\/a><\/p><\/p>\",\"ats_external_id\":\"US-req-7532b7ea7c439aaa\",\"location\":null,\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":null,\"salary_currency\":null,\"updated_at\":\"2026-10-19T19:56:16.103Z\",\"created_at\":\"2026-06-23T15:10:45.874Z\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix.crew.talkpush.com\/apply\/concentrix\/WYRJXDFGBF66ESE4KV8REZ4TCG367PBK\",\"apply_url\":\"https:\/\/concentrix.crew.talkpush.com\/apply\/concentrix\/WYRJXDFGBF66ESE4KV8REZ4TCG367PBK\",\"head_count\":null,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-crew\",\"internal_job_listing\":null,\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":null,\"enable_onboarding\":null,\"accept_duplicate_applications\":null,\"delay_between_two_applications\":null,\"auto_call\":null,\"on_erp_listing\":null,\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":null,\"relevance_score\":\"1\"},{\"id\":\"1916\",\"campaign_id\":\"req-77af481553ade352\",\"campaign_title\":\"Customer Service \/ Tech Support Rep \u2013 Financial (Remote)\",\"campaign_type\":null,\"job_title\":\"Customer Service \/ Tech Support Rep \u2013 Financial (Remote)\",\"street\":null,\"address\":null,\"city\":\"Work At Home\",\"state\":\"Work At Home\",\"postal_code\":\"43201\",\"region\":null,\"country\":\"United States of America\",\"short_description\":\"\",\"long_description\":\"<p>Join our award-winning \u201cOne Concentrix\u201d team as a remote Customer Service \/ Tech Support Representative! We\u2019re looking for passionate game-changers to deliver exceptional customer experiences and solutions for one of the world\u2019s best-known brands. If you're ready to grow with a Fortune 500 company with an inclusive, award-winning culture, your new career starts here. (Military veterans are encouraged to apply.)<\/p><p>&nbsp;<\/p><p><strong>A NEW CAREER POWERED BY YOU<\/strong><\/p><p><strong>&nbsp;<\/strong><\/p><p>Are you looking for a \u201cwork from home\u201d career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging? Would you like to join a Fortune 500 company that earns \u201c<strong>World\u2019s Best Workplaces<\/strong>,\u201d \u201c<strong>Best Company Culture<\/strong>,\u201d and \u201c<strong>Best Companies for Career Growth<\/strong>\u201d awards every year? Then a remote Customer Service \/ Tech Support Representative at Concentrix is the right place for you!<\/p><p>&nbsp;<\/p><p>As a remote Customer Service \/ Tech Support Representative, you\u2019ll join an organically diverse team from around the globe where all members contribute to and support each other\u2019s success and wellbeing, proudly united as \u201cgame-changers.\u201d Together, we serve as the intelligent transformation partner for the world\u2019s best-known brands, delivering exceptional customer experiences with tech-powered innovation.<\/p><p>&nbsp;<\/p><p><strong>CAREER GROWTH AND PERSONAL DEVELOPMENT<\/strong><\/p><p><br>This is a great \u201cwork from home\u201d opportunity that will allow you to reimagine an all-new career journey and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, technologies, and ongoing support you\u2019ll need to succeed. Plus, at Concentrix, there\u2019s real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That\u2019s why we offer a range of no-cost learning and leadership development programs designed to set you on your way to the kind of career you\u2019ve always envisioned.<\/p><p><strong>&nbsp;<\/strong><\/p><p><strong>WHAT YOU WILL DO IN THIS ROLE&nbsp;<\/strong><\/p><p>&nbsp;<\/p><p>As a Customer Service \/ Tech Support Representative working from home, you will:<\/p><ul><li><p>Provide inbound customer support using a call flow guide<\/p><\/li><li><p>Resolve technical issues related to hardware, software, and client products<\/p><\/li><li><p>Track, document, and retrieve information in databases<\/p><\/li><li><p>Be an amazing problem-solver<\/p><\/li><li><p>Offer additional products and\/or services<\/p><\/li><li><p>Deliver expert customer experiences\u2026with a smile.<\/p><\/li><\/ul><p>&nbsp;<\/p><p><strong>YOUR QUALIFICATIONS<\/strong><\/p><p>&nbsp;<\/p><p>Your skills, integrity, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our Customer Service \/ Tech Support Representative (Remote) role include:<\/p><ul><li><p>Strong focus on building customer relationships<\/p><\/li><li><p>1+ year of customer service experience<\/p><\/li><li><p>Technical support experience preferred<\/p><\/li><li><p>Open availability<\/p><\/li><li><p>A high school diploma or GED<\/p><\/li><li><p>A quiet, distraction-free environment to work from in your home<\/p><\/li><li><p>Proficiency in fast-paced multi-tasking<\/p><\/li><li><p>Eagerness to learn new technologies<\/p><\/li><li><p>Strong problem-solving skills with the ability to ask probing questions to come to a resolution<\/p><\/li><li><p>Strong computer navigation skills and PC knowledge<\/p><\/li><li><p>A desktop or laptop to complete PC and internet testing; A work computer may be provided depending on the position offered, but is not guaranteed (will be discussed further with a recruiter)<\/p><\/li><li><p>High Speed internet (no wireless\/hotspots or satellite) and a smartphone<\/p><\/li><li><p>Must reside in the United States and have a valid U.S. address for residence<strong><br><\/strong><\/p><\/li><\/ul><p><strong>WHAT\u2019S IN IT FOR YOU<br><\/strong><\/p><p>One of our company\u2019s Culture Beliefs says, \u201cWe champion our people.\u201d That\u2019s why we invest in our game-changers, our infrastructure, and our capabilities to ensure long-term success for both our teams and our clients. And we\u2019ll invest in YOU to aid in your career path and in your personal development. Benefits available to eligible U.S. employees in this role include:<\/p><ul><li><p>The base salary wage for this position is $15.00\/hr. (pay rate will not be below the applicable minimum wage), plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program (EAP), registered retirement savings plan, paid time off and holidays, and paid training days.<\/p><\/li><li><p>DailyPay enrollment option to access pay \\\"early,\\\" when you want it<\/p><\/li><li><p>Paid training and performance-based incentives<\/p><\/li><li><p>Lucrative employee referral bonus opportunities<\/p><\/li><li><p>Company networking opportunities with organized groups in the following topics: Network of Women, Black Professionals, LGBTQ+ Pride, Ability (Disabilities), Dynamic ((Neurodiversity), Women in Tech, OneEarth Champions, and more<\/p><\/li><li><p>Health and wellness programs with trained partners to help promote a healthy you<\/p><\/li><li><p>Mentorship programs that support your rewarding career journey<\/p><\/li><li><p>Work-from-home convenience<\/p><\/li><li><p>Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support<\/p><\/li><li><p>Celebrations for Concentrix Day, Game-Changer Appreciation Day, Customer Service Week, World Clean Up Day, #MyOneEarthPromise, and more<\/p><\/li><li><p>A range of other perks and benefits<\/p><\/li><\/ul><p>&nbsp;<\/p><p><strong>REIMAGINE THE BEST VERSION OF YOU!&nbsp; <br><\/strong><\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why half a million game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d<\/p><p>&nbsp;<\/p><p><strong>JOB AVAILABILITY<\/strong><\/p><p><strong>&nbsp;<\/strong><\/p><p>We accept applications for this position on an ongoing basis. It is currently for an existing, immediate vacancy; however, we are also considering applications for future opportunities as they arise. We encourage all interested candidates to apply.<\/p><p><br><br><p><strong>Physical and Mental Requirements:<br><\/strong>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p><p><strong>&nbsp;<\/strong><\/p><p><strong>Equal Employment Opportunity:<\/strong><\/p><p>Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.<\/p><p>&nbsp;<\/p><p>For more information regarding your EEO rights as an applicant, please visit the following websites:<\/p><ul><li><p><a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf\\\"><u>English<\/u><\/a>&nbsp;&nbsp;<\/p><\/li><li><p><a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf\\\"><u>Spanish<\/u><\/a><\/p><\/li><\/ul><p><\/p><p><strong>Accommodation:<\/strong><\/p><p>Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.&nbsp;If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"mailto:app.acco@concentrix.com\\\"><u>app.acco@concentrix.com<\/u><\/a>.&nbsp; All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/p><p>&nbsp;<\/p><p><strong>Artificial Intelligence:<\/strong><\/p><p>As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/p><p>&nbsp;<\/p><p><strong>Work Authorization:<\/strong><\/p><p>In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. Must reside in the United States or have a valid U.S. address for residence. &nbsp;<\/p><p>&nbsp;<\/p><p><strong>For further information on available work states and Equal Employment Opportunity as an applicant, please click <\/strong><a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\"><strong><u>HERE<\/u><\/strong><\/a><\/p><\/p>\",\"ats_external_id\":\"US-req-77af481553ade352\",\"location\":null,\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":null,\"salary_currency\":null,\"updated_at\":\"2026-10-19T17:58:34.771Z\",\"created_at\":\"2026-06-23T15:05:29.582Z\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix.crew.talkpush.com\/apply\/concentrix\/J7F6Z0RTAHECJ2DDKKH3VRDRPY08739S\",\"apply_url\":\"https:\/\/concentrix.crew.talkpush.com\/apply\/concentrix\/J7F6Z0RTAHECJ2DDKKH3VRDRPY08739S\",\"head_count\":null,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-crew\",\"internal_job_listing\":null,\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":null,\"enable_onboarding\":null,\"accept_duplicate_applications\":null,\"delay_between_two_applications\":null,\"auto_call\":null,\"on_erp_listing\":null,\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":null,\"relevance_score\":\"1\"},{\"id\":\"1712\",\"campaign_id\":\"1098\",\"campaign_title\":\"ByteDance LM CS \/ Spanish \/ BM \/ Porto\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Support (Spanish-speaking) - Social Media\",\"street\":null,\"address\":null,\"city\":\"Porto\",\"state\":\"Porto District\",\"postal_code\":null,\"region\":\"Porto\",\"country\":\"Portugal\",\"short_description\":\"Experience the power of a game-changing career\",\"long_description\":\"<p>Are you looking for what&rsquo;s next? We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as a<strong>&nbsp;Customer Support in Porto, Portugal (On-Site)<\/strong>&nbsp;you will ensure that performance goals are met across all operations. And that we fulfill client expectations related to operational excellence: high targets regarding quality, efficiency &amp; customer journey improvement.<\/p>\\n<p><strong>Career growth and personal development<\/strong><\/p>\\n<p>We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed. At Concentrix, there&rsquo;s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>What you will do in this role&nbsp;<\/strong><\/p>\\n<p>As a Customer Support, you will:<\/p>\\n<ul>\\n<li>Give customer support by handling customers&rsquo; issues and inquiries&nbsp;<\/li>\\n<li>Use different platforms and tools<\/li>\\n<li>Investigate and collect information to provide to customer<\/li>\\n<li>Provide detailed and organized customer support and seek for initiatives to improve the overall customer experience<\/li>\\n<\/ul>\\n<p><strong>Your qualifications<\/strong><\/p>\\n<p>Concentrix is a great match if you:<\/p>\\n<ul>\\n<li>Have an advanced level of Spanish (written and oral) (C1) and good level of English<\/li>\\n<li>Have prior knowledge in online payment methods and transactions<\/li>\\n<li>Have proven computer skills and diligent worker<\/li>\\n<li>Have high attention to detail and a problem-solving mindset<\/li>\\n<li>Have the ability to communicate, both written and verbally effectively<\/li>\\n<li>Being skilled in multi-tasking is essential<\/li>\\n<\/ul>\\n<p>If you feel you don&rsquo;t check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it&rsquo;s this or another role.<\/p>\\n<p><strong>What&rsquo;s in it for you<\/strong><\/p>\\n<p>In this role, we offer benefits that help you support your unique lifestyle:<\/p>\\n<ul>\\n<li>Competitive salary and performance bonus<\/li>\\n<li>Central location in Porto,&nbsp;Portugal<\/li>\\n<li>Bring-a-friend (referral) bonus opportunities<\/li>\\n<li>Full paid training on the company and the project you'll be working on<\/li>\\n<li>Career development programs<\/li>\\n<\/ul>\\n<p><strong>Experience the best version of you!<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p><strong>Concentrix is an equal-opportunity employer<\/strong><\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em><\/p>\\n<p><strong>Eligibility to work<\/strong><\/p>\\n<p>In accordance with Portugal&rsquo;s law, only applicants who are legally authorized to work in Portugal will be considered for this position.<\/p>\\n<p>&nbsp;<\/p>\",\"ats_external_id\":\"PT-1098\",\"location\":\"Porto, Porto\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-20T00:59:03.758+01:00\",\"created_at\":\"2026-06-22T16:34:11.201+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMDk4?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMDk4\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"3\",\"auto_call\":\"0\",\"on_erp_listing\":\"0\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"1713\",\"campaign_id\":\"1097\",\"campaign_title\":\"ByteDance ONB Leads \/ German \/ BM \/ Porto\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Representative (German-speaking) -  Creator Onboarding Support\",\"street\":null,\"address\":null,\"city\":\"Porto\",\"state\":\"Porto District\",\"postal_code\":null,\"region\":\"Porto\",\"country\":\"Portugal\",\"short_description\":\"Experience the power of a game-changing career\",\"long_description\":\"<p>Are you looking for what&rsquo;s next? We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as a<strong>&nbsp;Customer Representative in Porto, Portugal (On-Site)<\/strong>&nbsp;you will ensure that performance goals are met across all operations. And that we fulfill client expectations related to operational excellence: high targets regarding quality, efficiency &amp; customer journey improvement.<\/p>\\n<p><strong>Career growth and personal development<\/strong><\/p>\\n<p>We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed. At Concentrix, there&rsquo;s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>What you will do in this role&nbsp;<\/strong><\/p>\\n<p>As a Customer Representative, you will:<\/p>\\n<ul>\\n<li>Execute high-volume outbound calling campaigns to engage potential leads and \\\"sell\\\" the benefits of Live Monetization features (Gifts, Subscriptions, and Rewards).<\/li>\\n<li>Drive lead conversion and activation by guiding creators through the technical setup.<\/li>\\n<li>Utilize strong telemarketing and negotiation skills to handle objections, build rapport, and secure commitment from creators during the onboarding journey.<\/li>\\n<li>Adhere to standard operating procedures (SOPs) for data validation and account security while&nbsp;maintaining&nbsp;a consultative, results-driven approach.<\/li>\\n<li>Maintain strict adherence to conversion targets, service level agreements (SLAs), and quality standards.<\/li>\\n<\/ul>\\n<p><strong>Your qualifications<\/strong><\/p>\\n<p>Concentrix is a great match if you:<\/p>\\n<ul>\\n<li><strong>Are fluent in German (C1\/C2) and have a good level of English (B2), both written and spoken<\/strong><\/li>\\n<li>Have excellent communication and persuasive skills, with the ability to build rapport and engage customers effectively<\/li>\\n<li>Have experience handling outbound calls, telemarketing, or sales-related activities<\/li>\\n<li>Have previous experience in a contact center or customer service\/sales environment (preferred)<\/li>\\n<li>Are familiar with social media platforms and have a basic understanding of digital advertising<\/li>\\n<li>Are adaptable and flexible in a fast-paced environment, including availability to work rotating shifts if needed<\/li>\\n<\/ul>\\n<p>If you feel you don&rsquo;t check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it&rsquo;s this or another role.<\/p>\\n<p><strong>What&rsquo;s in it for you<\/strong><\/p>\\n<p>In this role, we offer benefits that help you support your unique lifestyle:<\/p>\\n<ul>\\n<li>Competitive salary<\/li>\\n<li>Fixed Monday to Friday working hours (9h&ndash;18h)<\/li>\\n<li>Central location in Porto,&nbsp;Portugal<\/li>\\n<li>Bring-a-friend (referral) bonus opportunities<\/li>\\n<li>Full paid training on the company and the project you'll be working on<\/li>\\n<li>Career development programs<\/li>\\n<\/ul>\\n<p><strong>Experience the best version of you!<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p><strong>Concentrix is an equal-opportunity employer<\/strong><\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em><\/p>\\n<p><strong>Eligibility to work<\/strong><\/p>\\n<p>In accordance with Portugal&rsquo;s law, only applicants who are legally authorized to work in Portugal will be considered for this position.<\/p>\\n<p>&nbsp;<\/p>\",\"ats_external_id\":\"PT-1097\",\"location\":\"Porto, Porto\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-06-22T17:16:10.089+01:00\",\"created_at\":\"2026-06-22T16:18:29.173+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMDk3?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMDk3\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"3\",\"auto_call\":\"0\",\"on_erp_listing\":null,\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"1714\",\"campaign_id\":\"1096\",\"campaign_title\":\"ByteDance ONB Leads \/ Italian \/ BM \/ Porto\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Representative (Italian-speaking) -  Creator Onboarding Support\",\"street\":null,\"address\":null,\"city\":\"Porto\",\"state\":\"Porto District\",\"postal_code\":null,\"region\":\"Porto\",\"country\":\"Portugal\",\"short_description\":\"Experience the power of a game-changing career\",\"long_description\":\"<p>Are you looking for what&rsquo;s next? We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as a<strong>&nbsp;Customer Representative in Porto, Portugal (On-Site)<\/strong>&nbsp;you will ensure that performance goals are met across all operations. And that we fulfill client expectations related to operational excellence: high targets regarding quality, efficiency &amp; customer journey improvement.<\/p>\\n<p><strong>Career growth and personal development<\/strong><\/p>\\n<p>We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed. At Concentrix, there&rsquo;s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>What you will do in this role&nbsp;<\/strong><\/p>\\n<p>As a Customer Representative, you will:<\/p>\\n<ul>\\n<li>Execute high-volume outbound calling campaigns to engage potential leads and \\\"sell\\\" the benefits of Live Monetization features (Gifts, Subscriptions, and Rewards).<\/li>\\n<li>Drive lead conversion and activation by guiding creators through the technical setup.<\/li>\\n<li>Utilize strong telemarketing and negotiation skills to handle objections, build rapport, and secure commitment from creators during the onboarding journey.<\/li>\\n<li>Adhere to standard operating procedures (SOPs) for data validation and account security while&nbsp;maintaining&nbsp;a consultative, results-driven approach.<\/li>\\n<li>Maintain strict adherence to conversion targets, service level agreements (SLAs), and quality standards.<\/li>\\n<\/ul>\\n<p><strong>Your qualifications<\/strong><\/p>\\n<p>Concentrix is a great match if you:<\/p>\\n<ul>\\n<li><strong>Are fluent in Italian (C1\/C2) and have a good level of English (B2), both written and spoken<\/strong><\/li>\\n<li>Have excellent communication and persuasive skills, with the ability to build rapport and engage customers effectively<\/li>\\n<li>Have experience handling outbound calls, telemarketing, or sales-related activities<\/li>\\n<li>Have previous experience in a contact center or customer service\/sales environment (preferred)<\/li>\\n<li>Are familiar with social media platforms and have a basic understanding of digital advertising<\/li>\\n<li>Are adaptable and flexible in a fast-paced environment, including availability to work rotating shifts if needed<\/li>\\n<\/ul>\\n<p>If you feel you don&rsquo;t check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it&rsquo;s this or another role.<\/p>\\n<p><strong>What&rsquo;s in it for you<\/strong><\/p>\\n<p>In this role, we offer benefits that help you support your unique lifestyle:<\/p>\\n<ul>\\n<li>Competitive salary<\/li>\\n<li>Fixed Monday to Friday working hours (9h&ndash;18h)<\/li>\\n<li>Central location in Porto,&nbsp;Portugal<\/li>\\n<li>Bring-a-friend (referral) bonus opportunities<\/li>\\n<li>Full paid training on the company and the project you'll be working on<\/li>\\n<li>Career development programs<\/li>\\n<\/ul>\\n<p><strong>Experience the best version of you!<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p><strong>Concentrix is an equal-opportunity employer<\/strong><\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em><\/p>\\n<p><strong>Eligibility to work<\/strong><\/p>\\n<p>In accordance with Portugal&rsquo;s law, only applicants who are legally authorized to work in Portugal will be considered for this position.<\/p>\\n<p>&nbsp;<\/p>\",\"ats_external_id\":\"PT-1096\",\"location\":\"Porto, Porto\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-06-22T16:23:43.505+01:00\",\"created_at\":\"2026-06-22T15:37:32.435+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMDk2?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMDk2\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"3\",\"auto_call\":\"0\",\"on_erp_listing\":\"0\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"1592\",\"campaign_id\":\"684\",\"campaign_title\":\"Advisor II, Customer Service - Bilingual R1740861\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Representative (Spanish-Catalan-speaking) - Onsite - Sports Industry - BC01\",\"street\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"address\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"postal_code\":\"8020\",\"region\":\"Catalu\u00f1a\",\"country\":\"Spain\",\"short_description\":\"  .\",\"long_description\":\"<p>Customer Service Representative (Spanish-Catalan-speaking) - Onsite - Sports Industry BC01<\/p><p>\u00a0<\/p><p><b>Experience the power of a game - changing career<\/b>\u00a0<\/p><p>\u00a0<\/p><p>Are you looking for what\u2019s next? We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries.\u00a0<\/p><p>\u00a0<\/p><p>If you\u2019re looking to grow and be inspired, as a <b>Customer Service Representative in Barcelona,<\/b> you will be part of our team of game-changers who are powering the brands of the future in tech, finance, travel, fashion, healthcare, and more.\u00a0<\/p><p>\u00a0<\/p><p><b>Career growth and personal development<\/b>\u00a0<\/p><p>\u00a0<\/p><p>We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed. At Concentrix, there\u2019s a real career and personal growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That\u2019s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you\u2019ve always envisioned.\u00a0<\/p><p>\u00a0<\/p><p><b>What you will do in this role<\/b>\u00a0<\/p><p>\u00a0<\/p><p>As a Customer Representative on our team, you will:\u00a0<\/p><p>- Take incoming contacts (via telephone and email) and solve users&#39; demands\u00a0<\/p><p>- Log call details onto call management systems and provide response and resolution within SLA\u00a0<\/p><p>- Maintain service and product knowledge and expertise associated with applications specific to individual clients\u00a0<\/p><p>- Understand the customer profile and maintain appropriate communication in relation to it\u00a0<\/p><p>- Ensure contractual SLA is maintained\u00a0<\/p><p>- Act as a Brand Ambassador for the company and their products\u00a0<\/p><p>\u00a0<\/p><p><b>Your qualifications\u00a0<\/b>\u00a0<\/p><p>\u00a0<\/p><p>Concentrix is a great match if you:\u00a0<\/p><p>\u00a0<\/p><p>- Are proficient or bilingual in Spanish and Catalan and have advanced in English<\/p><p>- Good disposition to work in a customer service environment. As well as teamwork skills.\u00a0<\/p><p>- Customer care skills - ability to listen to and understand the customers&#39; need.\u00a0<\/p><p>- Ability to take ownership of, and progress calls to resolution or to escalate call to resolution.\u00a0<\/p><p>- Initiative and availability to receive trainings and adaptation skills.\u00a0<\/p><p>- Proven expertise in client services regarding fashion or boutique experience.\u00a0<\/p><p>- Interest and passion for fashion as well as knowledge of the latest fashion trends.\u00a0<\/p><p>- Proven expertise in E-commerce client service (after purchase)\u00a0<\/p><p>- Knowledge of emotional intelligence that allows the agent to identify a customer&#39;s problem and solve it in an empathetic way.\u00a0<\/p><p>- Proven expertise in Payment Method platforms\u00a0<\/p><p>- Knowledge in CRM software.\u00a0<\/p><p>\u00a0<\/p><p><b>What\u2019s in it for you<\/b>\u00a0<\/p><p>\u00a0<\/p><p>In this role, we offer benefits that help you support your unique lifestyle:\u00a0<\/p><p>- Full-time 39 hours\/week temporary contract: Monday to Friday from 14:00 to 22:00<\/p><p>- Salary 19.623.94 euros gross\/year &#43; up to 1.200 euros gross\/year in bonus\u00a0<\/p><p>- Central location in Barcelona\u00a0<\/p><p>- Full paid training on the company and the project you&#39;ll be working on\u00a0<\/p><p>- Career development programs, specialized courses, and language classes\u00a0<\/p><p>\u00a0<\/p><p><b>Experience the best version of you!<\/b>\u00a0<\/p><p>\u00a0<\/p><p>At Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.\u00a0<\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d<b>\u00a0<\/b>\u00a0<\/p><p>\u00a0<\/p><p><b>Concentrix is an equal opportunity employer<\/b>\u00a0<\/p><p>\u00a0<\/p><p><i>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/i>\u00a0<\/p><p>R1740861<\/p>\",\"ats_external_id\":\"R1740861\",\"location\":\"Barcelona, Catalu\u00f1a\",\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-10-19T17:43:46.956+02:00\",\"created_at\":\"2026-06-22T14:08:19.778+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82ODQ?\",\"apply_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82ODQ\/apply?\",\"head_count\":\"300\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"organization_reference_id\":\"WES05\"},\"location\":{\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"country\":{\"wid\":\"bd34c524a6a04ae6915f5d96fa086199\",\"iso2\":\"ES\",\"iso3\":\"ESP\",\"descriptor\":\"Spain\",\"iso_numeric\":\"724\"},\"postal_code\":\"8020\",\"primary_location\":{\"id\":\"ES-BAR-SELVA-01\",\"wid\":\"e3ece62c945d101d479c643715ac0000\",\"descriptor\":\"ESP Barcelona - 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Bar\u00e7a_Fashionist - WHSBTSPAIN228\",\"reference_id\":\"WHSBTSPAIN228\",\"custom_reference_id\":\"WHSBTSPAIN228\",\"company_reference_id\":null}],\"pay_rate_type\":[],\"hiring_manager\":{\"email\":{\"address\":\"laura.rodriguez2@concentrix.com\"},\"first_name\":\"Laura Rodriguez Zamora (102541762)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1740861\",\"wid\":\"f7903ec16c6c101401b08c75d6320000\",\"descriptor\":\"Customer Service Representative (Spanish-Catalan-speaking) - Onsite - Sports Industry - BC01\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"Internal and External\",\"compensation_grade\":{\"id\":\"CF Grade_11\",\"wid\":\"0227dc387a0901268f38556fe1650a39\",\"descriptor\":\"Grade 11\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-spain\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"1\",\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"1\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":null,\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"1593\",\"campaign_id\":\"675\",\"campaign_title\":\"Advisor II, B2B Sales R1740826\",\"campaign_type\":\"job_application\",\"job_title\":\"Inside Partner Sales Representative - (German speaking) - Hybrid - HT05\",\"street\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"address\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"postal_code\":\"8020\",\"region\":\"CATALONIA\",\"country\":\"Spain\",\"short_description\":\"ipsr hpi transactional\",\"long_description\":\"<p><b>Experience the power of a game-changing career\u00a0<\/b>\u00a0<\/p><p><\/p><p>Want to be part of an innovative and growing team? We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries.\u00a0<\/p><p>If you\u2019re looking to grow and be inspired, as a <b>Inside Partner Sales Representative<\/b> in Barcelona (hybrid), you will be part of our team of game-changers who are powering the brands of the future in the Tech industry.\u00a0\u00a0<\/p><p><\/p><p><b>Career growth and personal development\u00a0<\/b>\u00a0<\/p><p><\/p><p>This is a great opportunity to experience the power of what\u2019s next and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed.\u00a0\u00a0<\/p><p><\/p><p><b>What you will do in this role\u00a0<\/b>\u00a0<\/p><p><\/p><p>As a <b>Inside Partner Sales Representative<\/b> in our team, you will:\u00a0\u00a0<\/p><p><\/p><p>- Articulate clearly Partner Program value proposition and register new resellers into the program \u00a0<\/p><p>- Respond in a timely and accurate manner to calls\/e-mails from resellers, routing onwards if appropriate. Drive answer when time need to find appropriate answer \u00a0<\/p><p>- Provide basic general information on products for inbound and outbound calls or e-mails \u00a0<\/p><p>- Detect High Business Opportunities \u00a0<\/p><p>- Act as the main point of entry for telephone contacts generated by partner telemarketing activities and campaigns \u00a0<\/p><p>- Process callout campaign based on a predefined list of resellers \u00a0<\/p><p>- Process specific marketing on products and services\u00a0<\/p><p><\/p><p><b>Your qualifications\u00a0<\/b>\u00a0<\/p><p><\/p><p>We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.\u00a0\u00a0<\/p><p><b>Concentrix is a great match if you:\u00a0<\/b>\u00a0<\/p><p><\/p><p><span>- <\/span><span>Native German and advanced level of English<\/span><\/p><p>- Have outstanding communication skills (verbal and written) \u00a0<\/p><p>- Have previous B2B sales experience \u00a0<\/p><p>- Are positive, goal and target orientated \u00a0<\/p><p>- Are comfortable speaking with business users at all levels \u00a0<\/p><p>- Are a strong individual contributor as well as a team player \u00a0<\/p><p>- Can handle project tasks with minimal direction and supervision \u00a0<\/p><p>- Are highly organized and detail oriented \u00a0<\/p><p>- Can prioritize workload.\u00a0\u00a0\u00a0<\/p><p><\/p><p>Don\u2019t meet every requirement? No worries. We\u2019re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don\u2019t check every box, we still encourage you to apply. We\u2019ll do our best to match you with the right job, whether it\u2019s this one or another role.\u00a0\u00a0<\/p><p><\/p><p><b>What\u2019s in it for you\u00a0<\/b>\u00a0<\/p><p><\/p><p>We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. That\u2019s why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for our teams, our customers, and YOU.\u00a0\u00a0<\/p><p><\/p><p>In this role, we offer benefits that help support your unique lifestyle:\u00a0\u00a0<\/p><p><\/p><p>- Full time 39 hours\/week permanent contract: Monday to Friday from 09:00 - 18:00<\/p><p>- Salary 22.500 euros gross\/year &#43; up to 7.4000 euros gross\/year in bonus &#43; 1.100 euros food card, private medical insurance<\/p><p><span>- <\/span>Great office location in Barcelona, with hybrid work model<\/p><p>- Full paid training about the company and the project you will be working on\u00a0<\/p><p>- Career development program and specialized courses\u00a0<\/p><p><\/p><p>Experience the best version of you!\u00a0\u00a0<\/p><p>At Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.\u00a0\u00a0<\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d\u00a0\u00a0<\/p><p><\/p><p><i>Concentrix is an equal opportunity employer\u00a0\u00a0<\/i><\/p><p><i>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. 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Nous recherchons des passionn\u00e9s qui veulent faire la diff\u00e9rence pour offrir des exp\u00e9riences et des solutions exceptionnelles \u00e0 la client\u00e8le pour l'une des marques les plus reconnues au monde. Si vous \u00eates pr\u00eat \u00e0 \u00e9voluer avec une entreprise Fortune 500 qui a une culture inclusive et prim\u00e9e, votre nouvelle carri\u00e8re commence ici. (Les v\u00e9t\u00e9rans militaires sont invit\u00e9s \u00e0 postuler.)<\/p><p><\/p><p><strong>UNE NOUVELLE CARRI\u00c8RE, ADAPT\u00c9E \u00c0 VOUS<\/strong><\/p><p><\/p><p>Vous recherchez une r\u00e9orientation professionnelle en t\u00e9l\u00e9travail au sein d'une organisation internationale avant-gardiste qui cultive une culture inclusive et humaine, ainsi qu'un v\u00e9ritable sentiment d'appartenance&nbsp;? Souhaitez-vous vous joindre \u00e0 une entreprise r\u00e9compens\u00e9e chaque ann\u00e9e par les prix \u00ab&nbsp;Meilleurs lieux de travail au monde&nbsp;\u00bb, \u00ab&nbsp;Employ\u00e9s les plus heureux&nbsp;\u00bb et \u00ab&nbsp;Meilleures entreprises pour l'\u00e9volution professionnelle&nbsp;\u00bb&nbsp;? Alors, un poste de repr\u00e9sentant du service \u00e0 la client\u00e8le \u00e0 distance chez Concentrix est pour vous&nbsp;!<\/p><p><\/p><p>En tant que repr\u00e9sentant du service \u00e0 la client\u00e8le \u00e0 distance (automobile, bilingue anglais\/fran\u00e7ais), vous vous joindrez \u00e0 une \u00e9quipe diversifi\u00e9e, originaire de plus de 70 pays, o\u00f9 tous les membres contribuent et se soutiennent mutuellement pour la r\u00e9ussite et le bien-\u00eatre de chacun, fi\u00e8rement unis comme des \u00ab&nbsp;acteurs du changement&nbsp;\u00bb. Ensemble, nous aidons les plus grandes marques mondiales \u00e0 am\u00e9liorer leurs affaires gr\u00e2ce \u00e0 des exp\u00e9riences client exceptionnelles et \u00e0 des innovations technologiques. Et dans un contexte de croissance continue, nous sommes \u00e0 la recherche de nouveaux talents pour se joindre \u00e0 notre mission&nbsp;: des personnes aussi passionn\u00e9es que nous par l'excellence du service client.<\/p><p><\/p><p><strong>\u00c9VOLUTION DE CARRI\u00c8RE ET D\u00c9VELOPPEMENT PERSONNEL<\/strong><\/p><p><\/p><p>Voici une excellente occasion de t\u00e9l\u00e9travail qui vous permettra de repenser votre parcours professionnel et de vous faire des amis pour la vie. Nous vous fournirons toute la formation, la technologie et le soutien continu dont vous avez besoin pour r\u00e9ussir. De plus, chez Concentrix, le potentiel de d\u00e9veloppement professionnel (et personnel) est r\u00e9el. Pr\u00e8s de 80 % de nos gestionnaires et dirigeants ont d'ailleurs \u00e9t\u00e9 promus \u00e0 l'interne&nbsp;! C'est pourquoi nous offrons une gamme de programmes GRATUITS de formation et de d\u00e9veloppement du leadership, con\u00e7us pour vous accompagner vers la carri\u00e8re dont vous avez toujours r\u00eav\u00e9.<\/p><p><\/p><p><strong>VOTRE POSTE<\/strong><\/p><p><\/p><p>En tant que repr\u00e9sentant du service \u00e0 la client\u00e8le (automobile, bilingue anglais\/fran\u00e7ais) en t\u00e9l\u00e9travail, vous devrez&nbsp;:<\/p><ul><li><p>Fournir un soutien \u00e0 la client\u00e8le entrant \u00e0 l'aide d'un guide de flux d'appels dans la langue de pr\u00e9f\u00e9rence du client.<\/p><\/li><li><p>Aider les clients \u00e0 r\u00e9soudre les probl\u00e8mes techniques de base.<\/p><\/li><li><p>Faire le suivi, documenter et r\u00e9cup\u00e9rer des informations dans les bases de donn\u00e9es.<\/p><\/li><li><p>Offrir des produits et\/ou services suppl\u00e9mentaires.<\/p><\/li><li><p>Offrir une exp\u00e9rience client experte\u2026 avec le sourire.<\/p><\/li><\/ul><p><\/p><p><strong>VOS QUALIFICATIONS<\/strong><\/p><p><\/p><p>Vos comp\u00e9tences, votre int\u00e9grit\u00e9, vos connaissances et votre compassion sinc\u00e8re vous permettront d'optimiser vos interactions avec les clients et de r\u00e9ussir. Les autres qualifications requises pour notre poste de repr\u00e9sentant du service \u00e0 la client\u00e8le (automobile, bilingue : anglais \/ fran\u00e7ais) (T\u00e9l\u00e9travail) comprennent&nbsp;:<\/p><ul><li><p>Parler couramment le fran\u00e7ais et l'anglais<\/p><\/li><li><p>Au moins un an d'exp\u00e9rience en service \u00e0 la client\u00e8le<\/p><\/li><li><p>Dipl\u00f4me d'\u00e9tudes secondaires ou dipl\u00f4me d'\u00e9tudes g\u00e9n\u00e9rales<\/p><\/li><li><p>Un environnement calme et sans distractions pour travailler de la maison<\/p><\/li><li><p>Ma\u00eetrise du multit\u00e2che rapide<\/p><\/li><li><p>D\u00e9sir d'apprendre de nouvelles technologies<\/p><\/li><li><p>Excellentes comp\u00e9tences en navigation informatique et connaissance de l'informatique<\/p><\/li><li><p>Un ordinateur de bureau ou portable pour effectuer des tests informatiques et Internet&nbsp;; un ordinateur de travail peut \u00eatre fourni selon le poste propos\u00e9, mais sans garantie (\u00e0 discuter avec un recruteur)<\/p><\/li><li><p>Internet haute vitesse (sans Wi-Fi, ni point d'acc\u00e8s, ni satellite) et un t\u00e9l\u00e9phone intelligent<\/p><\/li><\/ul><p><\/p><p><strong>LES AVANTAGES POUR VOUS<\/strong><\/p><p><\/p><p>L'un des principes de notre culture d'entreprise est le suivant&nbsp;: \u00ab&nbsp;Nous soutenons nos collaborateurs.C'est pourquoi nous investissons massivement dans nos solutions novatrices, notre infrastructure et nos comp\u00e9tences afin d'assurer le succ\u00e8s \u00e0 long terme de nos \u00e9quipes et de nos clients. Nous investissons \u00e9galement en VOUS pour accompagner votre parcours professionnel et votre d\u00e9veloppement personnel. Ce poste vous offre aussi&nbsp;:<\/p><ul><li><p>Le salaire de base pour ce poste est entre 16 $ et 25 $ de l'heure (le taux de r\u00e9mun\u00e9ration ne sera pas inf\u00e9rieur au salaire minimum applicable), ainsi que des primes d'int\u00e9ressement adapt\u00e9es \u00e0 la performance individuelle et \u00e0 celle de l'entreprise. Le salaire r\u00e9el varie selon le lieu de travail, les qualifications, les comp\u00e9tences, la formation, l'exp\u00e9rience et les comp\u00e9tences. Les avantages sociaux offerts aux employ\u00e9s admissibles \u00e0 ce poste comprennent une assurance m\u00e9dicale, dentaire et ophtalmologique, un programme complet d'aide aux employ\u00e9s (PAE), un r\u00e9gime enregistr\u00e9 d'\u00e9pargne-retraite, des cong\u00e9s et jours f\u00e9ri\u00e9s pay\u00e9s, et des journ\u00e9es de formation r\u00e9mun\u00e9r\u00e9es.<\/p><\/li><li><p>Option d'inscription DailyPay pour recevoir votre salaire \u00e0 l'avance, quand vous le souhaitez.<\/p><\/li><li><p>Formations r\u00e9mun\u00e9r\u00e9es et primes de performance.<\/p><\/li><li><p>Possibilit\u00e9s de primes de recommandation lucratives.<\/p><\/li><li><p>Opportunit\u00e9s de r\u00e9seautage avec des groupes organis\u00e9s sur les th\u00e8mes suivants&nbsp;: R\u00e9seau de femmes, Professionnels noirs, Fiert\u00e9 LGBTQ+, Capacit\u00e9 (handicap), Dynamique (neurodiversit\u00e9), Femmes dans la technologie, Champions OneEarth, et plus encore.<\/p><\/li><li><p>Programmes de sant\u00e9 et de bien-\u00eatre avec des partenaires form\u00e9s pour promouvoir une vie saine.<\/p><\/li><li><p>Programmes de mentorat pour un parcours professionnel enrichissant.<\/p><\/li><li><p>T\u00e9l\u00e9travail pratique.<\/p><\/li><li><p>Programmes et \u00e9v\u00e9nements favorisant la diversit\u00e9, l'\u00e9quit\u00e9 et l'inclusion, ainsi que la citoyennet\u00e9 mondiale, le d\u00e9veloppement durable et le soutien communautaire.<\/p><\/li><li><p>C\u00e9l\u00e9brations pour la Journ\u00e9e Concentrix, la Journ\u00e9e d'appr\u00e9ciation des acteurs du changement, la Semaine du service \u00e0 la client\u00e8le, la Journ\u00e9e mondiale du nettoyage, #MaPromesseOneEarth, et plus encore.<\/p><\/li><\/ul><p><\/p><p><strong>R\u00c9INVENTEZ LA MEILLEURE VERSION DE VOUS-M\u00caME&nbsp;!<\/strong><\/p><p><\/p><p>Si tout cela vous semble \u00eatre l\u2019\u00e9tape parfaite pour la suite de votre carri\u00e8re, nous voulons avoir de vos nouvelles. Postulez d\u00e8s aujourd\u2019hui et d\u00e9couvrez pourquoi un demi-million de personnes qui font bouger les choses \u00e0 travers le monde consid\u00e8rent Concentrix comme leur \u00ab employeur de choix \u00bb.<\/p><p><\/p><p><strong>OFFRE D'EMPLOI<\/strong><\/p><p>Nous acceptons les candidatures pour ce poste en continu. Il s'agit actuellement d'un poste vacant imm\u00e9diat&nbsp;; cependant, nous \u00e9tudions aussi les candidatures pour de futures opportunit\u00e9s. Nous encourageons toutes les personnes int\u00e9ress\u00e9es \u00e0 postuler.<\/p><p><\/p><hr><p>Join our award-winning \u201cOne Concentrix\u201d team as a remote Bilingual Customer Service Representative! We\u2019re looking for passionate game-changers to deliver exceptional customer experiences and solutions for one of the world\u2019s best-known brands. If you're ready to grow with a Fortune 500 company with an inclusive, award-winning culture, your new career starts here. (Military veterans are encouraged to apply.)<\/p><p><\/p><p><strong>A NEW CAREER POWERED BY YOU<\/strong><\/p><p><\/p><p>Are you looking for a \u201cwork from home\u201d career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging? Would you like to join a company that earns \u201c<strong>World\u2019s Best Workplaces<\/strong>,\u201d \u201c<strong>Happiest Employees<\/strong>,\u201d and \u201c<strong>Best Companies for Career Growth<\/strong>\u201d awards every year? Then a remote Customer Service Representative position at Concentrix is just the right place for you!<\/p><p><\/p><p>As a remote Customer Service Rep \u2013 (Automotive, Bilingual: English \/ French), you\u2019ll join an organically diverse team from 70+ countries where ALL members contribute and support each other\u2019s success and well-being, proudly united as \u201cgame-changers.\u201d Together, we help the world\u2019s best-known brands improve their businesses through exceptional customer experiences and tech-powered innovation. And due to continued growth, we\u2019re looking for more talented game-changers to join our purpose, people as passionate about providing outstanding customer service experiences as we are.<\/p><p><\/p><p><strong>CAREER GROWTH AND PERSONAL DEVELOPMENT<\/strong><\/p><p><br>This is a great \u201cwork from home\u201d opportunity that will allow you to reimagine an all-new career journey and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, technologies, and ongoing support you\u2019ll need to succeed. Plus, at Concentrix, there\u2019s real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That\u2019s why we offer a range of no-cost learning and leadership development programs designed to set you on your way to the kind of career you\u2019ve always envisioned.<\/p><p><\/p><p><strong>WHAT YOU WILL DO IN THIS ROLE&nbsp;<\/strong><\/p><p><\/p><p>As a Customer Service Rep \u2013 (Automotive, Bilingual: English \/ French) working from home, you will:<\/p><ul><li><p>Provide inbound customer support using a call flow guide in the customer\u2019s preferred language<\/p><\/li><li><p>Help customers resolve basic technical issues<\/p><\/li><li><p>Track, document, and retrieve information in databases<\/p><\/li><li><p>Offer additional products and\/or services<\/p><\/li><li><p>Deliver expert customer experiences\u2026with a smile.<\/p><\/li><\/ul><p><\/p><p><strong>YOUR QUALIFICATIONS<\/strong><\/p><p><\/p><p>Your skills, integrity, knowledge, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our Customer Service Rep \u2013 (Automotive, Bilingual: English \/ French) (Remote) role include:<\/p><ul><li><p>The ability to speak fluent French and English<\/p><\/li><li><p>1+ year of customer service experience<\/p><\/li><li><p>A high school diploma or GED<\/p><\/li><li><p>A quiet, distraction-free environment to work from in your home<\/p><\/li><li><p>Proficiency in fast-paced multi-tasking<\/p><\/li><li><p>Eagerness to learn new technologies<\/p><\/li><li><p>Strong computer navigation skills and PC knowledge<\/p><\/li><li><p>A desktop or laptop to complete PC and internet testing; A work computer may be provided depending on the position offered, but is not guaranteed (will be discussed further with a recruiter)<\/p><\/li><li><p>High Speed internet (no wireless\/hotspots or satellite) and a smartphone<\/p><\/li><\/ul><p><\/p><p><strong>WHAT\u2019S IN IT FOR YOU<\/strong><\/p><p><\/p><p>One of our company\u2019s Culture Beliefs says, \u201cWe champion our people.\u201d That\u2019s why we significantly invest in our game-changers, our infrastructure, and our capabilities to ensure long-term success for both our teams and our customers. And we\u2019ll invest in YOU to aid in your career path and in your personal development. In this role, you\u2019ll also be provided with:<\/p><ul><li><p>The base salary range for this position is $16-$25\/hr. (pay rate will not be below the applicable minimum wage), plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program (EAP), registered retirement savings plan, paid time off and holidays, and paid training days.<\/p><\/li><li><p>DailyPay enrollment option to access pay \\\"early,\\\" when you want it<\/p><\/li><li><p>Paid training and performance-based incentives<\/p><\/li><li><p>Lucrative employee referral bonus opportunities<\/p><\/li><li><p>Company networking opportunities with organized groups in the following topics: Network of Women, Black Professionals, LGBTQ+ Pride, Ability (Disabilities), Dynamic ((Neurodiversity), Women in Tech, OneEarth Champions, and more<\/p><\/li><li><p>Health and wellness programs with trained partners to help promote a healthy you<\/p><\/li><li><p>Mentorship programs that support your rewarding career journey&nbsp;<\/p><\/li><li><p>Work-from-home convenience<\/p><\/li><li><p>Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support<\/p><\/li><li><p>Celebrations for Concentrix Day, Game-Changer Appreciation Day, Customer Service Week, World Clean Up Day, #MyOneEarthPromise, and more<\/p><\/li><\/ul><p><\/p><p><strong>REIMAGINE THE BEST VERSION OF YOU!&nbsp; <br><\/strong><\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why half a million game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d<\/p><p>&nbsp;<\/p><p><strong>JOB AVAILABILITY<\/strong><\/p><p><strong>&nbsp;<\/strong><\/p><p>We accept applications for this position on an ongoing basis. It is currently for an existing, immediate vacancy; however, we are also considering applications for future opportunities as they arise. We encourage all interested candidates to apply.<\/p><p><br><br><p><strong>Physical and Cognitive Requirements&nbsp;<\/strong><br>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p><p><br><strong>Equal Opportunity Statement<\/strong><\/p><p>Concentrix is committed to equal employment opportunity and does not discriminate on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity or expression, age, marital or family status, disability, or any other category protected by provincial human rights legislation.<\/p><p><\/p><p><strong>Reasonable Accommodation Statement<\/strong><\/p><p>Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.&nbsp;If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"mailto:app.acco@concentrix.com\\\">app.acco@concentrix.com<\/a>.&nbsp; All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/p><p><\/p><p><strong>Artificial Intelligence (AI)<\/strong><\/p><p>As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/p><p><\/p><p><strong>Work Authorization<\/strong><\/p><p>Only qualified applicants who are legally authorized to work in Canada will be considered.<strong> <\/strong>Currently, this position may only be performed in the following provinces\/territories: <a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/www.canada.ca\/en\/immigration-refugees-citizenship\/services\/new-immigrants\/prepare-life-canada\/provinces-territories\/alberta.html\\\">AB<\/a>, <a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/www.canada.ca\/en\/immigration-refugees-citizenship\/services\/new-immigrants\/prepare-life-canada\/provinces-territories\/british-columbia.html\\\">BC<\/a>, <a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/www.canada.ca\/en\/immigration-refugees-citizenship\/services\/new-immigrants\/prepare-life-canada\/provinces-territories\/manitoba.html\\\">MB<\/a>, NB, <a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/www.canada.ca\/en\/immigration-refugees-citizenship\/services\/new-immigrants\/prepare-life-canada\/provinces-territories\/newfoundland-labrador.html\\\">NL<\/a>, <a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/www.canada.ca\/en\/immigration-refugees-citizenship\/services\/new-immigrants\/prepare-life-canada\/provinces-territories\/nova-scotia.html\\\">NS<\/a>, <a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/www.canada.ca\/en\/immigration-refugees-citizenship\/services\/new-immigrants\/prepare-life-canada\/provinces-territories\/ontario.html\\\">ON<\/a>, <a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/www.canada.ca\/en\/immigration-refugees-citizenship\/services\/new-immigrants\/prepare-life-canada\/provinces-territories\/prince-edward-island.html\\\">PE<\/a>, and SK.<br><strong><br>For further information on available work provinces and Equal Employment Opportunity as an applicant, please click <\/strong><a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\"><strong>HERE<\/strong><\/a><strong>.<\/strong><\/p><p><\/p><p><strong>Exigences Physiques et Cognitives<\/strong><br>L\u2019employ\u00e9 doit r\u00e9guli\u00e8rement utiliser un ordinateur, un clavier, un t\u00e9l\u00e9phone ou un casque d\u2019\u00e9coute, ainsi que d\u2019autres \u00e9quipements de bureau dans le cadre des fonctions essentielles de ce poste. Le travail est g\u00e9n\u00e9ralement de nature s\u00e9dentaire.<br><\/p><p><strong>D\u00e9claration d'\u00e9galit\u00e9 des chances<\/strong><\/p><p>Concentrix s'engage en faveur de l'\u00e9galit\u00e9 des chances en mati\u00e8re d'emploi et ne fait aucune discrimination fond\u00e9e sur la race, l'ascendance, le lieu d'origine, la couleur, l'origine ethnique, la citoyennet\u00e9, la croyance, le sexe, l'orientation sexuelle, l'identit\u00e9 ou l'expression de genre, l'\u00e2ge, l'\u00e9tat civil ou familial, le handicap, ou toute autre cat\u00e9gorie prot\u00e9g\u00e9e par la l\u00e9gislation provinciale sur les droits de la personne.<br><\/p><p><strong>D\u00e9claration d'am\u00e9nagement raisonnable<\/strong><\/p><p>Concentrix accueille et encourage les candidatures des candidats en situation de handicap et s'engage \u00e0 offrir un processus de recrutement inclusif.&nbsp;Si vous avez besoin d'un am\u00e9nagement raisonnable pour participer \u00e0 n'importe quelle \u00e9tape du processus de candidature ou d'entrevue, veuillez nous en informer. Les demandes peuvent \u00eatre faites en contactant <a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"mailto:app.acco@concentrix.com\\\">app.acco@concentrix.com<\/a>.&nbsp; Toutes les informations seront trait\u00e9es de mani\u00e8re confidentielle et utilis\u00e9es uniquement pour faciliter votre participation au processus de recrutement.<br><\/p><p><strong>Intelligence artificielle (IA)<\/strong><\/p><p>Dans le cadre de notre processus de recrutement, nous pouvons utiliser des outils d'intelligence artificielle (IA) pour aider au tri et\/ou \u00e0 l'\u00e9valuation des candidats. Ces outils pourraient \u00eatre utilis\u00e9s pour \u00e9valuer les CV, les candidatures et d'autres documents soumis afin de nous aider \u00e0 identifier les meilleurs candidats pour le poste. <br><\/p><p><strong>Autorisation de travail<\/strong><\/p><p>Seuls les candidats qualifi\u00e9s l\u00e9galement autoris\u00e9s \u00e0 travailler au Canada seront consid\u00e9r\u00e9s. Actuellement, ce poste ne peut \u00eatre exerc\u00e9 que dans les provinces\/territoires suivants : <a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/www.canada.ca\/en\/immigration-refugees-citizenship\/services\/new-immigrants\/prepare-life-canada\/provinces-territories\/alberta.html\\\">AB,<\/a> <a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/www.canada.ca\/en\/immigration-refugees-citizenship\/services\/new-immigrants\/prepare-life-canada\/provinces-territories\/british-columbia.html\\\">BC,<\/a> <a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/www.canada.ca\/en\/immigration-refugees-citizenship\/services\/new-immigrants\/prepare-life-canada\/provinces-territories\/manitoba.html\\\">MB<\/a>, NB, <a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/www.canada.ca\/en\/immigration-refugees-citizenship\/services\/new-immigrants\/prepare-life-canada\/provinces-territories\/newfoundland-labrador.html\\\">NL,<\/a> <a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/www.canada.ca\/en\/immigration-refugees-citizenship\/services\/new-immigrants\/prepare-life-canada\/provinces-territories\/nova-scotia.html\\\">NS<\/a>, <a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/www.canada.ca\/en\/immigration-refugees-citizenship\/services\/new-immigrants\/prepare-life-canada\/provinces-territories\/ontario.html\\\">ON<\/a>, <a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/www.canada.ca\/en\/immigration-refugees-citizenship\/services\/new-immigrants\/prepare-life-canada\/provinces-territories\/prince-edward-island.html\\\">PE<\/a> et <a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/www.canada.ca\/en\/immigration-refugees-citizenship\/services\/new-immigrants\/prepare-life-canada\/provinces-territories\/saskatchewan.html\\\">SK<\/a>.<br><strong><br>Pour plus d'informations sur les provinces de travail disponibles et l'\u00e9galit\u00e9 des chances en mati\u00e8re d'emploi en tant que candidat, veuillez cliquer <\/strong><a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\"><strong>ICI<\/strong><\/a><strong>.<\/strong><\/p><\/p>\",\"ats_external_id\":\"CA-req-f173ba19737006c2\",\"location\":null,\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":null,\"salary_currency\":null,\"updated_at\":\"2026-10-19T19:42:20.434Z\",\"created_at\":\"2026-06-22T13:23:05.414Z\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix.crew.talkpush.com\/apply\/concentrix\/E5PQ7NAGS2K66WM8XPJ0EV894JWCTN2K\",\"apply_url\":\"https:\/\/concentrix.crew.talkpush.com\/apply\/concentrix\/E5PQ7NAGS2K66WM8XPJ0EV894JWCTN2K\",\"head_count\":null,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-crew\",\"internal_job_listing\":null,\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":null,\"enable_onboarding\":null,\"accept_duplicate_applications\":null,\"delay_between_two_applications\":null,\"auto_call\":null,\"on_erp_listing\":null,\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":null,\"relevance_score\":\"1\"},{\"id\":\"1918\",\"campaign_id\":\"req-419e5ed5ec6f40b4\",\"campaign_title\":\"Automotive Customer Service Representative (On-Site)\",\"campaign_type\":null,\"job_title\":\"Automotive Customer Service Representative (On-Site)\",\"street\":null,\"address\":null,\"city\":\"Auburn Hills\",\"state\":\"Michigan\",\"postal_code\":\"48326\",\"region\":null,\"country\":\"United States of America\",\"short_description\":\"\",\"long_description\":\"<p>Join a world-class team in Auburn Hills, MI, as an Automotive Customer Service Representative! At Concentrix, we\u2019re looking for passionate game-changers to deliver exceptional customer experiences and tech-based solutions for one of the world\u2019s best-known brands. If you're ready to grow with a Fortune 500 company with an inclusive, award-winning culture, your new career starts here. (Military veterans are encouraged to apply.)<\/p><p>&nbsp;<\/p><p><strong>A NEW CAREER POWERED BY YOU<\/strong><\/p><p>Are you looking for a career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging? Would you like to join a Fortune 500 company that earns \u201c<strong>World\u2019s Best Workplaces<\/strong>,\u201d \u201c<strong>Best Company Culture<\/strong>,\u201d and \u201c<strong>Best Companies for Career Growth<\/strong>\u201d awards every year? &nbsp;Then an Automotive Customer Service Representative position at Concentrix is the right place for you!<\/p><p>&nbsp;<\/p><p>As an Automotive Customer Service Representative, you\u2019ll join an organically diverse team from around the globe where all members contribute to and support each other\u2019s success and wellbeing, proudly united as \u201cgame-changers.\u201d Together, we serve as the intelligent transformation partner for the world\u2019s best-known brands, delivering exceptional customer experiences with tech-powered innovation.<\/p><p>&nbsp;<\/p><p><strong>CAREER GROWTH AND PERSONAL DEVELOPMENT<\/strong><\/p><p><br>This is a great opportunity to reimagine an all-new career journey and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, technologies, and ongoing support you\u2019ll need to succeed. Plus, at Concentrix, there\u2019s real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That\u2019s why we offer a range of no-cost learning and leadership development programs designed to set you on your way to the kind of career you\u2019ve always envisioned.<\/p><p><strong>&nbsp;<\/strong><\/p><p><strong>WHAT YOU WILL DO IN THIS ROLE&nbsp;<\/strong><\/p><p>&nbsp;<\/p><p>As an Automotive Customer Service Representative, you will:<\/p><ul><li><p>Have experience in dealer, fleet, roadside, or automotive service support and managing escalations end-to-end.<\/p><\/li><li><p>Use CRM platforms for case management, documentation, and customer communication (experience with Salesforce preferred).<\/p><\/li><li><p>handle complex customer concerns and escalations through resolution.<\/p><\/li><li><p>Working knowledge of automotive service processes (repair orders, diagnostics, parts\/VOR\/back orders) and ability to interpret operational signals (e.g., CSMS reports).<\/p><\/li><li><p>Be able to prioritize and manage multiple queues\/tasks under time constraints with high attention to detail.<\/p><\/li><li><p>Partner with cross-functional teams including Technical Assistance, Field Operations, Parts, Warranty, Legal, and Brand teams to drive timely resolutions.<\/p><\/li><li><p>Deliver expert customer experiences\u2026with a smile.<br><\/p><\/li><\/ul><p><strong>YOUR QUALIFICATIONS<\/strong><\/p><p>Your skills, integrity, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our Automotive Customer Service Representative role include:<\/p><ul><li><p>One to three years of automotive retail or OEM experience<\/p><\/li><li><p>Strong analytical and problem-solving skills with the ability to assess complex customer situations, or even Ability to analyze case trends, identify root causes, and recommend appropriate resolutions.<\/p><\/li><li><p>Executive-level communication and influencing<\/p><\/li><li><p>Negotiation and conflict resolution<\/p><\/li><li><p>Strategic thinking<\/p><\/li><li><p>Required education\/licensing\/certifications.<\/p><\/li><li><p>Proficiency in fast-paced multitasking.<\/p><\/li><li><p>Eagerness to learn new technologies.<\/p><\/li><li><p>Must reside in the United States and have a valid U.S. address for residence.<\/p><\/li><\/ul><p>&nbsp;<\/p><p><strong>WHAT\u2019S IN IT FOR YOU<\/strong><\/p><p>One of our company\u2019s Culture Beliefs says, \u201cWe champion our people.\u201d That\u2019s why we invest in our game-changers, our infrastructure, and our capabilities to ensure long-term success for both our teams and our clients. And we\u2019ll invest in YOU to aid in your career path and in your personal development. Benefits available to eligible U.S. employees in this role include:<\/p><p>&nbsp;<\/p><ul><li><p>The base salary range for this position is $20-$22\/hr. (pay rate will not be below the applicable minimum wage), plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, a comprehensive employee assistance program (EAP), a 401(k)-retirement plan, paid time off, and holidays.<\/p><\/li><li><p>Paid training and lucrative employee referral program.<\/p><\/li><li><p>DailyPay enrollment option to access pay \\\"early,\\\" when you want it.<\/p><\/li><li><p>Health and wellness programs with trained partners to help promote a healthy you.<\/p><\/li><li><p>Mentorship programs that support your rewarding career journey.<\/p><\/li><li><p>A modern, state-of-the-art office setting with advanced technologies and a great team.<\/p><\/li><li><p>Programs and events that support inclusion and belonging, as well as global citizenship, sustainability, and community support.<\/p><\/li><li><p>Company networking opportunities with organized groups in the following topics: Network of Women, Black Professionals, LGBTQ+ Pride, Ability (disabilities), Dynamic (neurodiversity), Women in Tech, OneEarth Champions, Wise Owls (experienced), and more.<\/p><\/li><li><p>A range of other perks and benefits<\/p><\/li><\/ul><p>&nbsp;<\/p><p><strong>REIMAGINE THE BEST VERSION OF YOU!&nbsp;<\/strong><\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why half a million game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d<\/p><p>&nbsp;<\/p><p><strong>JOB AVAILABILITY<\/strong><\/p><p>We accept applications for this position on an ongoing basis. It is currently for an existing, immediate vacancy; however, we are also considering applications for future opportunities as they arise. We encourage all interested candidates to apply.<\/p><p><br><br><p><strong>Physical and Mental Requirements:<br><\/strong>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p><p><strong>&nbsp;<\/strong><\/p><p><strong>Equal Employment Opportunity:<\/strong><\/p><p>Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.<\/p><p>&nbsp;<\/p><p>For more information regarding your EEO rights as an applicant, please visit the following websites:<\/p><ul><li><p><a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf\\\"><u>English<\/u><\/a>&nbsp;&nbsp;<\/p><\/li><li><p><a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf\\\"><u>Spanish<\/u><\/a><\/p><\/li><\/ul><p><\/p><p><strong>Accommodation:<\/strong><\/p><p>Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.&nbsp;If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"mailto:app.acco@concentrix.com\\\"><u>app.acco@concentrix.com<\/u><\/a>.&nbsp; All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/p><p>&nbsp;<\/p><p><strong>Artificial Intelligence:<\/strong><\/p><p>As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/p><p>&nbsp;<\/p><p><strong>Work Authorization:<\/strong><\/p><p>In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. Must reside in the United States or have a valid U.S. address for residence. &nbsp;<\/p><p>&nbsp;<\/p><p><strong>For further information on available work states and Equal Employment Opportunity as an applicant, please click <\/strong><a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\"><strong><u>HERE<\/u><\/strong><\/a><\/p><\/p>\",\"ats_external_id\":\"US-req-419e5ed5ec6f40b4\",\"location\":null,\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":null,\"salary_currency\":null,\"updated_at\":\"2026-10-19T17:58:34.771Z\",\"created_at\":\"2026-06-22T13:13:50.273Z\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix.crew.talkpush.com\/apply\/concentrix\/ZFN6CCDF33S8YCVDQ256AB0K1ATA6ZYD\",\"apply_url\":\"https:\/\/concentrix.crew.talkpush.com\/apply\/concentrix\/ZFN6CCDF33S8YCVDQ256AB0K1ATA6ZYD\",\"head_count\":null,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"on_site\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-crew\",\"internal_job_listing\":null,\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":null,\"enable_onboarding\":null,\"accept_duplicate_applications\":null,\"delay_between_two_applications\":null,\"auto_call\":null,\"on_erp_listing\":null,\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":null,\"relevance_score\":\"1\"},{\"id\":\"538\",\"campaign_id\":\"2532\",\"campaign_title\":\"GTM_EMEA_SA_German-Speaking - easJet\",\"campaign_type\":\"job_application\",\"job_title\":\"German-Speaking Customer Service Advisor \",\"street\":\"19 Hertzog Blvd\",\"address\":\"19 Hertzog Blvd\",\"city\":\"Cape Town\",\"state\":\"Western Cape\",\"postal_code\":\"8000\",\"region\":\"Cape Town\",\"country\":\"South Africa\",\"short_description\":\"Join us and be part of this journey towards greater opportunities and brighter futures!\",\"long_description\":\"<h1>German-Speaking Customer Service Advisor<\/h1>\\n<p class=\\\"mb-2 whitespace-pre-wrap\\\"><strong>Location: Cape Town, South Africa | On-site<\/strong><\/p>\\n<p class=\\\"mb-2 whitespace-pre-wrap\\\">We're Concentrix. The global technology and services leader that powers the world&rsquo;s best brands, today and into the future. We&rsquo;re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we&rsquo;re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.<\/p>\\n<p class=\\\"mb-2 whitespace-pre-wrap\\\">Our game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/p>\\n<p class=\\\"mb-2 whitespace-pre-wrap\\\">Join us and be part of this journey towards greater opportunities and brighter futures.<\/p>\\n<p class=\\\"mb-2 whitespace-pre-wrap\\\">Ready to make an impact? Join Concentrix in Cape Town as a <strong>German-Speaking Customer Service Advisor<\/strong> and support an international, innovative campaign in a vibrant on-site environment.<\/p>\\n<p class=\\\"mb-2 whitespace-pre-wrap\\\">In this role, you&rsquo;ll use your German language skills, customer service experience, and problem-solving ability to deliver excellent customer experiences. With a monthly salary of <strong>R25 000<\/strong>, supportive teams, and opportunities to grow, this is a chance to build your career with a global company that celebrates individuality and diversity.<\/p>\\n<h2>What you will do in this role<\/h2>\\n<p class=\\\"mb-2 whitespace-pre-wrap\\\">In everything we do, we believe in doing right by and for people &ndash; our clients, their customers, our people, our community, and our planet.<\/p>\\n<p class=\\\"mb-2 whitespace-pre-wrap\\\">As a German-Speaking Customer Service Advisor, you will:<\/p>\\n<ul>\\n<li>Provide excellent customer experiences in every interaction<\/li>\\n<li>Verify and update customer information accurately<\/li>\\n<li>Proactively offer solutions to customer questions, concerns, or issues<\/li>\\n<li>Use strong administrative skills to plan, organise, and manage work effectively<\/li>\\n<li>Take ownership of the customer experience from first contact through to follow-through<\/li>\\n<li>Work with a high degree of accuracy and speed<\/li>\\n<li>Understand and respond to complex customer queries<\/li>\\n<li>Listen carefully, understand objections, and respond appropriately<\/li>\\n<li>Remain calm and professional in stressful situations<\/li>\\n<li>Explain steps, processes, and solutions in a way that is easy for customers to understand<\/li>\\n<li>Maintain productivity and quality standards<\/li>\\n<li>Identify when customer queries or complaints need to be escalated, and escalate timeously<\/li>\\n<li>Successfully complete new hire training and ongoing campaign training modules<\/li>\\n<\/ul>\\n<h2>Your qualifications<\/h2>\\n<p class=\\\"mb-2 whitespace-pre-wrap\\\">We embrace our game-changers with open arms: people from diverse backgrounds who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.<\/p>\\n<p class=\\\"mb-2 whitespace-pre-wrap\\\">Concentrix is a great match if you:<\/p>\\n<ul>\\n<li>Have a minimum of <strong>6 months of international call centre customer service experience<\/strong> &mdash; essential<\/li>\\n<li>Have <strong>German language proficiency at B2 level<\/strong> &mdash; essential<\/li>\\n<li>Have passed <strong>Grade 12<\/strong> &mdash; essential<\/li>\\n<li>Have a clear credit and criminal record &mdash; essential<\/li>\\n<li>Can work <strong>UK shifts<\/strong><\/li>\\n<li>Communicate clearly, professionally, and confidently<\/li>\\n<li>Can manage customer conversations with patience, empathy, and accuracy<\/li>\\n<li>Are comfortable working in a fast-paced, service-focused environment<\/li>\\n<li>Take ownership of customer outcomes and follow through on commitments<\/li>\\n<\/ul>\\n<p class=\\\"mb-2 whitespace-pre-wrap\\\"><strong>It will be a plus if you:<\/strong><\/p>\\n<ul>\\n<li>Have experience in the <strong>travel<\/strong> industry<\/li>\\n<li>Have experience supporting international customers<\/li>\\n<li>Are confident learning new systems, processes, and campaign updates quickly<\/li>\\n<\/ul>\\n<h2>What's in it for you<\/h2>\\n<p class=\\\"mb-2 whitespace-pre-wrap\\\">We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW.<\/p>\\n<p class=\\\"mb-2 whitespace-pre-wrap\\\"><strong>In this role, we offer benefits that help support your unique lifestyle:<\/strong><\/p>\\n<ul>\\n<li>Monthly salary of <strong>R25 000<\/strong><\/li>\\n<li>Choice between <strong>Medical Aid<\/strong> or <strong>Medical Insurance<\/strong>\\n<ul>\\n<li>Medical Aid covers the employee<\/li>\\n<li>Medical Insurance covers the employee and 2 dependents<\/li>\\n<\/ul>\\n<\/li>\\n<li><strong>Retirement fund<\/strong>\\n<ul>\\n<li>2.5% employer contribution and 2.5% employee contribution<\/li>\\n<\/ul>\\n<\/li>\\n<li>Subsidized transport provided between <strong>7 pm and 6 am - <\/strong>Employee transport contribution capped at <strong>R350<\/strong><\/li>\\n<li>Group life cover<\/li>\\n<li>Employee Assistance Programme, EAP<\/li>\\n<li>Access to financial well-being sessions, will-writing sessions, and stress management sessions<\/li>\\n<li>Team building and upskilling training opportunities<\/li>\\n<li>Interactive and inclusive company culture<\/li>\\n<\/ul>\\n<h2>Power the best version of you!<\/h2>\\n<p class=\\\"mb-2 whitespace-pre-wrap\\\">At Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.<\/p>\\n<p class=\\\"mb-2 whitespace-pre-wrap\\\">If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<h2>Eligibility to work<\/h2>\\n<p class=\\\"mb-2 whitespace-pre-wrap\\\">In accordance with South African law, only applicants who are legally authorized to work in South Africa will be considered for this position, and the appointment will be made in line with the company&rsquo;s EE Plan.<\/p>\\n<h2>Disclaimer<\/h2>\\n<p class=\\\"mb-2 whitespace-pre-wrap\\\">The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p>\\n<p class=\\\"mb-2 whitespace-pre-wrap\\\">Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status, or any other legally protected characteristic.<\/p>\",\"ats_external_id\":\"ZA-2532\",\"location\":\"Cape Town, Cape Town\",\"job_type\":\"full_time\",\"salary\":\"25000\",\"salary_type\":\"monthly\",\"salary_currency\":\"ZAR\",\"updated_at\":\"2026-10-20T23:59:12.742Z\",\"created_at\":\"2026-06-22T11:44:34.582Z\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-uk.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNTMy?\",\"apply_url\":\"https:\/\/concentrix-uk.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNTMy\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":\"telecommunications\",\"contract_type\":\"permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-uk\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"1\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":\"1\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"1919\",\"campaign_id\":\"req-9149c291c4c65de3\",\"campaign_title\":\"Customer Service Representative - Parts Services (On-Site)\",\"campaign_type\":null,\"job_title\":\"Customer Service Representative - Parts Services (On-Site)\",\"street\":null,\"address\":null,\"city\":\"Hamilton\",\"state\":\"Ontario\",\"postal_code\":\"L8P 4V2\",\"region\":null,\"country\":\"Canada\",\"short_description\":\"\",\"long_description\":\"<p>Join a world-class team in Hamilton, ON, as an Automotive Customer Service Representative! We\u2019re looking for passionate game-changers to deliver exceptional customer experiences and solutions for one of the world\u2019s best-known brands. If you're ready to grow with a Fortune 500 company with an inclusive, award-winning culture, your new career starts here. (Military veterans are encouraged to apply.)<\/p><p>&nbsp;<\/p><p><strong>A NEW CAREER POWERED BY YOU<\/strong><\/p><p><strong>&nbsp;<\/strong><\/p><p>Are you looking for a career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging? Would you like to join a Fortune 500 company that earns \u201c<strong>World\u2019s Best Workplaces<\/strong>,\u201d \u201c<strong>Best Company Culture<\/strong>,\u201d and \u201c<strong>Best Companies for Career Growth<\/strong>\u201d awards every year? Then an Automotive Customer Service Representative position at Concentrix is the right place for you!<\/p><p>&nbsp;<\/p><p>As an Automotive Customer Service Representative, you\u2019ll join an organically diverse team from around the globe where all members contribute to and support each other\u2019s success and wellbeing, proudly united as \u201cgame-changers.\u201d Together, we serve as the intelligent transformation partner for the world\u2019s best-known brands, delivering exceptional customer experiences with tech-powered innovation.<\/p><p>&nbsp;<\/p><p><strong>CAREER GROWTH AND PERSONAL DEVELOPMENT<\/strong><\/p><p><br>This is a great opportunity to reimagine an all-new career journey and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, technologies, and ongoing support you\u2019ll need to succeed. Plus, at Concentrix, there\u2019s real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That\u2019s why we offer a range of no-cost learning and leadership development programs designed to set you on your way to the kind of career you\u2019ve always envisioned.<\/p><p><strong>&nbsp;<\/strong><\/p><p><strong>WHAT YOU WILL DO IN THIS ROLE&nbsp;<\/strong><\/p><p>&nbsp;<\/p><p>As an Automotive Customer Service Representative, you will:<\/p><ul><li><p>Understanding Parts Catalogue and Automotive Enthusiast:&nbsp; Familiarity with a parts catalogue and automotive components, including their role in vehicle operation, is highly advantageous.<\/p><\/li><li><p>Problem Solving Expertise:&nbsp; Strong problem-solving skills are essential for this role.&nbsp; You will act as a central hub, gathering information from various groups to find solutions.<\/p><\/li><li><p>Solution-Orientated Approach:&nbsp; This role requires a solution-orientated mindset, involving investigative work on multiple issues and the ability to integrate findings effectively.<\/p><\/li><li><p>Research Skills:&nbsp; While not an authoritative position, this role demands excellent research skills to thoroughly investigate issues.<\/p><\/li><li><p>Analytical Thinking:&nbsp; Ability to analyze problems and outline necessary steps to achieve a positive resolution.<\/p><\/li><li><p>Communication Skills:&nbsp; Deliver challenging messages with empathy, patience, and clear guidance.<\/p><\/li><li><p>Order Management:&nbsp; Review and assist with orders, check part availability, use discretion in communicating about ETA issues, support other departments, and guide them in finding and utilizing information.<\/p><\/li><li><p>Documentation: Maintaining accurate records of parts transactions, including orders, deliveries, and inventory adjustments.<\/p><\/li><li><p>Collaboration:&nbsp; Work with cross-functional teams and provide actionable insights back to our clients<\/p><\/li><li><p>Inventory Management:&nbsp; Efficiently use inventory tool to identify accurate part numbers, specifications based on VIN information.<\/p><\/li><li><p>Deliver expert customer experiences\u2026with a smile.<br><\/p><\/li><\/ul><p><strong>YOUR QUALIFICATIONS<\/strong><\/p><p>&nbsp;<\/p><p>Your skills, integrity, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our Automotive Customer Service Representative role include:<\/p><ul><li><p>High School diploma<\/p><\/li><li><p>Experience working with Automotive is an asset and preferred<\/p><\/li><li><p>Proven experience in inventory management or a related field.<\/p><\/li><li><p>Communicate effectively with various stakeholders both in written and verbal forms<\/p><\/li><li><p>Experience with the Microsoft Office Suite<\/p><\/li><li><p>Must be flexible, detail oriented, organized, able to multi-task with variety of different tools<\/p><\/li><li><p>Problem-solving skills, detail oriented with an ability to work independently and under pressure<\/p><\/li><li><p>Proficiency in fast-paced environments<\/p><\/li><li><p>Eagerness to learn new technologies<strong><br><\/strong><\/p><\/li><\/ul><p><strong>WHAT\u2019S IN IT FOR YOU<br><\/strong><\/p><p>One of our company\u2019s Culture Beliefs says, \u201cWe champion our people.\u201d That\u2019s why we significantly invest in our game-changers, our infrastructure, and our capabilities to ensure long-term success for both our teams and our customers. And we\u2019ll invest in YOU to aid in your career path and in your personal development. In this role, you\u2019ll also be provided with:<\/p><ul><li><p>The base salary for this position is $21\/hr. (pay rate will not be below the applicable minimum wage), plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program (EAP), registered retirement savings plan, paid time off and holidays, and paid training days.<\/p><\/li><li><p>Automotive Purchase Discounts<\/p><\/li><li><p>Opportunities for lucrative referral bonuses<\/p><\/li><li><p>Celebrations for Concentrix Day, Team Appreciation Day, Customer Service Week, World Clean Up Day, #MyOneEarthPromise, and more to support the community and the world<\/p><\/li><li><p>Company networking and leadership opportunities with organized groups in the following topics: Professional Women, Black Professionals, LGBTQ+ Pride, Ability (Disabilities), and Health and Wellness<\/p><\/li><li><p>Locker rooms, staff kitchen and vending, Food Court within 2 minute\u2019s walk, lounge area with TV, and more<\/p><\/li><li><p>A range of other perks and benefits<\/p><\/li><\/ul><p>&nbsp;<\/p><p><strong>REIMAGINE THE BEST VERSION OF YOU!&nbsp; <br><\/strong><\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why half a million game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d<\/p><p>&nbsp;<\/p><p><strong>JOB AVAILABILITY<\/strong><\/p><p><strong>&nbsp;<\/strong><\/p><p>We accept applications for this position on an ongoing basis. It is currently for an existing, immediate vacancy; however, we are also considering applications for future opportunities as they arise. We encourage all interested candidates to apply.<\/p><p><br><br><p><strong>Physical and Cognitive Requirements:&nbsp;<\/strong><br>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p><p><br><strong>Equal Opportunity Statement:<\/strong><\/p><p>Concentrix is committed to equal employment opportunity and does not discriminate on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity or expression, age, marital or family status, disability, or any other category protected by provincial human rights legislation.<\/p><p><\/p><p><strong>Reasonable Accommodation Statement:<\/strong><\/p><p>Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.&nbsp;If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"mailto:app.acco@concentrix.com\\\"><u>app.acco@concentrix.com<\/u><\/a>.&nbsp; All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/p><p><\/p><p><strong>Artificial Intelligence (AI):<\/strong><\/p><p>As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/p><p><\/p><p><strong>Work Authorization:<\/strong><\/p><p>Only qualified applicants who are legally authorized to work in Canada will be considered.<\/p><p><\/p><p><strong>For further information on available work provinces and Equal Employment Opportunity as an applicant, please click <\/strong><a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\"><strong><u>HERE<\/u><\/strong><\/a><\/p><p><\/p><p><strong>Exigences physiques et cognitives<br><\/strong><br>L\u2019employ\u00e9 doit r\u00e9guli\u00e8rement utiliser un ordinateur, un clavier, un t\u00e9l\u00e9phone ou un casque d\u2019\u00e9coute, ainsi que d\u2019autres \u00e9quipements de bureau dans le cadre des fonctions essentielles de ce poste. Le travail est g\u00e9n\u00e9ralement de nature s\u00e9dentaire.<br><\/p><p><strong>D\u00e9claration d'\u00e9galit\u00e9 des chances <br><\/strong><\/p><p>Concentrix s'engage en faveur de l'\u00e9galit\u00e9 des chances en mati\u00e8re d'emploi et ne fait aucune discrimination fond\u00e9e sur la race, l'ascendance, le lieu d'origine, la couleur, l'origine ethnique, la citoyennet\u00e9, la croyance, le sexe, l'orientation sexuelle, l'identit\u00e9 ou l'expression de genre, l'\u00e2ge, l'\u00e9tat civil ou familial, le handicap, ou toute autre cat\u00e9gorie prot\u00e9g\u00e9e par la l\u00e9gislation provinciale sur les droits de la personne.<br><\/p><p>&nbsp;<strong>D\u00e9claration d'am\u00e9nagement raisonnable<br><\/strong><\/p><p>Concentrix accueille et encourage les candidatures des candidats en situation de handicap et s'engage \u00e0 offrir un processus de recrutement inclusif.&nbsp;Si vous avez besoin d'un am\u00e9nagement raisonnable pour participer \u00e0 n'importe quelle \u00e9tape du processus de candidature ou d'entrevue, veuillez nous en informer. Les demandes peuvent \u00eatre faites en contactant <a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"mailto:app.acco@concentrix.com\\\">app.acco@concentrix.com<\/a>.&nbsp; Toutes les informations seront trait\u00e9es de mani\u00e8re confidentielle et utilis\u00e9es uniquement pour faciliter votre participation au processus de recrutement.<br><\/p><p><strong>Intelligence artificielle (IA)<br><\/strong><\/p><p>Dans le cadre de notre processus de recrutement, nous pouvons utiliser des outils d'intelligence artificielle (IA) pour aider au tri et\/ou \u00e0 l'\u00e9valuation des candidats. Ces outils pourraient \u00eatre utilis\u00e9s pour \u00e9valuer les CV, les candidatures et d'autres documents soumis afin de nous aider \u00e0 identifier les meilleurs candidats pour le poste. <br><\/p><p><strong>Autorisation de travail<br><\/strong><\/p><p>Seuls les candidats qualifi\u00e9s l\u00e9galement autoris\u00e9s \u00e0 travailler au Canada seront consid\u00e9r\u00e9s. <strong><br><br>Pour plus d'informations sur les provinces de travail disponibles et l'\u00e9galit\u00e9 des chances en mati\u00e8re d'emploi en tant que candidat, veuillez cliquer <\/strong><a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\"><strong>ICI<\/strong><\/a><strong>.<\/strong><\/p><\/p>\",\"ats_external_id\":\"CA-req-9149c291c4c65de3\",\"location\":null,\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":null,\"salary_currency\":null,\"updated_at\":\"2026-10-20T12:32:13.901Z\",\"created_at\":\"2026-06-20T12:36:13.376Z\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix.crew.talkpush.com\/apply\/concentrix\/6VTKSP89SW49DB155TTBZ3RNCB1CDJ53\",\"apply_url\":\"https:\/\/concentrix.crew.talkpush.com\/apply\/concentrix\/6VTKSP89SW49DB155TTBZ3RNCB1CDJ53\",\"head_count\":null,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"on_site\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-crew\",\"internal_job_listing\":null,\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":null,\"enable_onboarding\":null,\"accept_duplicate_applications\":null,\"delay_between_two_applications\":null,\"auto_call\":null,\"on_erp_listing\":null,\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":null,\"relevance_score\":\"1\"},{\"id\":\"1920\",\"campaign_id\":\"req-fa72219b33b0c30f\",\"campaign_title\":\"Customer Service Rep \u2013 Automotive (Remote)\/  Repr\u00e9sentant du service \u00e0 la client\u00e8le \u2013 Secteur automobile (T\u00e9l\u00e9travail)\",\"campaign_type\":null,\"job_title\":\"Customer Service Rep \u2013 Automotive (Remote)\/  Repr\u00e9sentant du service \u00e0 la client\u00e8le \u2013 Secteur automobile (T\u00e9l\u00e9travail)\",\"street\":null,\"address\":null,\"city\":\"Work At Home\",\"state\":\"Work At Home\",\"postal_code\":\"L5B 1R6\",\"region\":null,\"country\":\"Canada\",\"short_description\":\"\",\"long_description\":\"<p><strong>Job Description<\/strong><\/p><p>Join our award-winning \u201cOne Concentrix\u201d team as a remote Automotive Customer Service Representative! We\u2019re looking for passionate game-changers to deliver exceptional customer experiences and solutions for one of the world\u2019s best-known brands. If you're ready to grow with a Fortune 500 company with an inclusive, award-winning culture, your new career starts here. (Military veterans are encouraged to apply.)<\/p><p>&nbsp;<\/p><p><strong>A NEW CAREER POWERED BY YOU<\/strong><\/p><p><strong>&nbsp;<\/strong><\/p><p>Are you looking for a \u201cwork from home\u201d career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging? Would you like to join a Fortune 500 company that earns \u201c<strong>World\u2019s Best Workplaces<\/strong>,\u201d \u201c<strong>Best Company Culture<\/strong>,\u201d and \u201c<strong>Best Companies for Career Growth<\/strong>\u201d awards every year? Then a remote Automotive Customer Service Representative at Concentrix is the right place for you!<\/p><p>&nbsp;<\/p><p>As a remote Automotive Customer Service Representative, you\u2019ll join an organically diverse team from around the globe where all members contribute to and support each other\u2019s success and wellbeing, proudly united as \u201cgame-changers.\u201d Together, we serve as the intelligent transformation partner for the world\u2019s best-known brands, delivering exceptional customer experiences with tech-powered innovation.<\/p><p>&nbsp;<\/p><p><strong>CAREER GROWTH AND PERSONAL DEVELOPMENT<\/strong><\/p><p><br>This is a great \u201cwork from home\u201d opportunity that will allow you to reimagine an all-new career journey and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, technologies, and ongoing support you\u2019ll need to succeed. Plus, at Concentrix, there\u2019s real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That\u2019s why we offer a range of no-cost learning and leadership development programs designed to set you on your way to the kind of career you\u2019ve always envisioned.<\/p><p><strong>&nbsp;<\/strong><\/p><p><strong>WHAT YOU WILL DO IN THIS ROLE&nbsp;<\/strong><\/p><p>&nbsp;<\/p><p>As an Automotive Customer Service Representative working from home, you will:<\/p><ul><li><p>Provide inbound customer support using a call flow guide<\/p><\/li><li><p>Help customers resolve basic technical issues<\/p><\/li><li><p>Track, document, and retrieve information in databases<\/p><\/li><li><p>Offer additional products and\/or services<\/p><\/li><li><p>Deliver expert customer experiences\u2026with a smile.<br><\/p><\/li><\/ul><p><strong>YOUR QUALIFICATIONS<\/strong><\/p><p>&nbsp;<\/p><p>Your skills, integrity, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our Automotive Customer Service Representative (Remote) role include:<\/p><ul><li><p>1+ year of customer service experience<\/p><\/li><li><p>Open availability<\/p><\/li><li><p>A high school diploma or GED<\/p><\/li><li><p>A quiet, distraction-free environment to work from in your home<\/p><\/li><li><p>Proficiency in fast-paced multi-tasking<\/p><\/li><li><p>Eagerness to learn new technologies<\/p><\/li><li><p>Strong computer navigation skills and PC knowledge<\/p><\/li><li><p>A desktop or laptop to complete PC and internet testing; A work computer may be provided depending on the position offered, but is not guaranteed (will be discussed further with a recruiter)<\/p><\/li><li><p>High Speed internet (no wireless\/hotspots or satellite) and a smartphone<strong><br><\/strong><\/p><\/li><\/ul><p><strong>WHAT\u2019S IN IT FOR YOU<br><\/strong><\/p><p>One of our company\u2019s Culture Beliefs says, \u201cWe champion our people.\u201d That\u2019s why we significantly invest in our game-changers, our infrastructure, and our capabilities to ensure long-term success for both our teams and our customers. And we\u2019ll invest in YOU to aid in your career path and in your personal development. In this role, you\u2019ll also be provided with:<\/p><ul><li><p>The base salary range for this position is $17-$20\/hr. (pay rate will not be below the applicable minimum wage), plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program (EAP), registered retirement savings plan, paid time off and holidays, and paid training days.<\/p><\/li><li><p>DailyPay enrollment option to access pay \\\"early,\\\" when you want it<\/p><\/li><li><p>Paid training and performance-based incentives<\/p><\/li><li><p>Lucrative employee referral bonus opportunities<\/p><\/li><li><p>Company networking opportunities with organized groups in the following topics: Network of Women, Black Professionals, LGBTQ+ Pride, Ability (Disabilities), Dynamic ((Neurodiversity), Women in Tech, OneEarth Champions, and more<\/p><\/li><li><p>Health and wellness programs with trained partners to help promote a healthy you<\/p><\/li><li><p>Mentorship programs that support your rewarding career journey<\/p><\/li><li><p>Work-from-home convenience<\/p><\/li><li><p>Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support<\/p><\/li><li><p>Celebrations for Concentrix Day, Game-Changer Appreciation Day, Customer Service Week, World Clean Up Day, #MyOneEarthPromise, and more<\/p><\/li><li><p>A range of other perks and benefits<\/p><\/li><\/ul><p>&nbsp;<\/p><p><strong>REIMAGINE THE BEST VERSION OF YOU!&nbsp; <br><\/strong><\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why half a million game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d<\/p><p>&nbsp;<\/p><p><strong>JOB AVAILABILITY<\/strong><\/p><p><strong>&nbsp;<\/strong><\/p><p>We accept applications for this position on an ongoing basis. It is currently for an existing, immediate vacancy; however, we are also considering applications for future opportunities as they arise. We encourage all interested candidates to apply.<\/p><p><strong>Description du poste<\/strong><\/p><p>&nbsp;<\/p><p>Rejoignez notre \u00e9quipe prim\u00e9e \u00ab One Concentrix \u00bb en tant que conseiller client\u00e8le automobile en t\u00e9l\u00e9travail ! Nous recherchons des personnes passionn\u00e9es et audacieuses, d\u00e9sireuses d'offrir des exp\u00e9riences client exceptionnelles et des solutions innovantes pour l'une des marques les plus c\u00e9l\u00e8bres au monde. Si vous \u00eates pr\u00eat(e) \u00e0 \u00e9voluer au sein d'une entreprise class\u00e9e au Fortune 500, reconnue pour sa culture inclusive et prim\u00e9e, votre nouvelle carri\u00e8re commence ici. (Les anciens combattants sont encourag\u00e9s \u00e0 postuler.)<\/p><p>&nbsp;<\/p><p><strong>UNE NOUVELLE CARRI\u00c8RE FA\u00c7ONN\u00c9E PAR VOUS<\/strong><\/p><p>&nbsp;<\/p><p>Vous cherchez \u00e0 changer de carri\u00e8re pour un poste en t\u00e9l\u00e9travail au sein d'une organisation mondiale avant-gardiste, qui privil\u00e9gie l'humain, cultive l'inclusion et favorise un v\u00e9ritable sentiment d'appartenance ? Vous aimeriez rejoindre une entreprise du classement Fortune 500 qui re\u00e7oit chaque ann\u00e9e des distinctions telles que \u00ab Meilleurs lieux de travail au monde \u00bb, \u00ab Meilleure culture d'entreprise \u00bb et \u00ab Meilleures entreprises pour l'\u00e9volution de carri\u00e8re \u00bb ? Alors, le poste de conseiller client\u00e8le automobile en t\u00e9l\u00e9travail chez Concentrix est fait pour vous !<\/p><p>&nbsp;<\/p><p>En tant que conseiller client\u00e8le automobile en t\u00e9l\u00e9travail, vous rejoindrez une \u00e9quipe naturellement diversifi\u00e9e et internationale, o\u00f9 chacun contribue \u00e0 la r\u00e9ussite et au bien-\u00eatre des autres, unis par la fiert\u00e9 d'\u00eatre des acteurs du changement (\u00ab game-changers \u00bb). Ensemble, nous agissons en tant que partenaire de transformation intelligente pour les marques les plus c\u00e9l\u00e8bres au monde, en offrant des exp\u00e9riences client exceptionnelles gr\u00e2ce \u00e0 des innovations technologiques de pointe.<\/p><p>&nbsp;<\/p><p><strong>\u00c9VOLUTION DE CARRI\u00c8RE ET D\u00c9VELOPPEMENT PERSONNEL<\/strong><\/p><p>&nbsp;<\/p><p>Il s\u2019agit d\u2019une excellente opportunit\u00e9 de t\u00e9l\u00e9travail qui vous permettra de repenser enti\u00e8rement votre parcours professionnel tout en nouant des amiti\u00e9s durables. Nous vous fournirons toute la formation, les outils technologiques et le soutien continu n\u00e9cessaires \u00e0 votre r\u00e9ussite. De plus, chez Concentrix, il existe un r\u00e9el potentiel d\u2019\u00e9volution de carri\u00e8re (et de d\u00e9veloppement personnel). En fait, environ 80 % de nos managers et dirigeants ont \u00e9t\u00e9 promus en interne ! C\u2019est pourquoi nous proposons divers programmes gratuits d\u2019apprentissage et de d\u00e9veloppement du leadership, con\u00e7us pour vous mener vers la carri\u00e8re dont vous avez toujours r\u00eav\u00e9.<\/p><p>&nbsp;<\/p><p><strong>VOS MISSIONS<\/strong><\/p><p>&nbsp;<\/p><p>En tant que conseiller client\u00e8le dans le secteur automobile en t\u00e9l\u00e9travail, vous devrez :<\/p><ul><li><p>Assurer le support client (appels entrants) en suivant un guide de traitement des appels<\/p><\/li><li><p>Aider les clients \u00e0 r\u00e9soudre des probl\u00e8mes techniques simples<\/p><\/li><li><p>Suivre, documenter et rechercher des informations dans des bases de donn\u00e9es<\/p><\/li><li><p>Proposer des produits et\/ou services compl\u00e9mentaires<\/p><\/li><li><p>Offrir une exp\u00e9rience client de qualit\u00e9\u2026 avec le sourire.<\/p><\/li><\/ul><p>&nbsp;<\/p><p>&nbsp;<\/p><p><strong>VOS QUALIFICATIONS<\/strong><\/p><p>&nbsp;<\/p><p>Vos comp\u00e9tences, votre int\u00e9grit\u00e9 et votre v\u00e9ritable empathie seront gages de valeur et de r\u00e9ussite lors de chaque interaction avec les clients. Voici les autres qualifications requises pour notre poste de repr\u00e9sentant du service client dans le secteur automobile (t\u00e9l\u00e9travail) :<\/p><p>&nbsp;<\/p><ul><li><p>Plus d'un an d'exp\u00e9rience dans le service client<\/p><\/li><li><p>Disponibilit\u00e9 totale<\/p><\/li><li><p>Dipl\u00f4me d'\u00e9tudes secondaires (ou \u00e9quivalent\/GED)<\/p><\/li><li><p>Un environnement de travail calme et exempt de distractions \u00e0 domicile<\/p><\/li><li><p>Capacit\u00e9 \u00e0 g\u00e9rer plusieurs t\u00e2ches simultan\u00e9ment dans un environnement dynamique<\/p><\/li><li><p>Envie d'apprendre \u00e0 utiliser de nouvelles technologies<\/p><\/li><li><p>Solides comp\u00e9tences en navigation informatique et connaissances en informatique (PC)<\/p><\/li><li><p>Un ordinateur de bureau ou portable pour effectuer les tests informatiques et de connexion Internet ; un ordinateur professionnel pourra \u00eatre fourni selon le poste, mais cela n'est pas garanti (ce point sera abord\u00e9 avec le recruteur)<\/p><\/li><li><p>Connexion Internet haut d\u00e9bit (pas de connexion sans fil\/hotspot ni satellite) et un smartphone<\/p><\/li><\/ul><p>&nbsp;<\/p><p><strong>CE QUE NOUS VOUS OFFRONS<\/strong><\/p><p>&nbsp;<\/p><p>&nbsp;<\/p><p>L'une des valeurs fondamentales de notre entreprise est la suivante : \u00ab Nous soutenons nos collaborateurs. \u00bb C\u2019est pourquoi nous investissons massivement dans nos talents moteurs, nos infrastructures et nos capacit\u00e9s, afin de garantir la r\u00e9ussite \u00e0 long terme de nos \u00e9quipes comme de nos clients. Nous investirons \u00e9galement en VOUS pour soutenir votre \u00e9volution de carri\u00e8re et votre d\u00e9veloppement personnel. Dans le cadre de ce poste, vous b\u00e9n\u00e9ficierez aussi de :<\/p><p>&nbsp;<\/p><ul><li><p>La fourchette de salaire de base pour ce poste se situe entre 17 $ et 20 $ de l'heure (la r\u00e9mun\u00e9ration ne sera pas inf\u00e9rieure au salaire minimum en vigueur), auxquels s'ajoutent des primes li\u00e9es aux performances individuelles et \u00e0 celles de l'entreprise. Le salaire r\u00e9el variera en fonction du lieu de travail, des qualifications, des comp\u00e9tences, de la formation, de l'exp\u00e9rience et des aptitudes. Les avantages sociaux offerts aux employ\u00e9s \u00e9ligibles occupant ce poste comprennent une assurance maladie, dentaire et ophtalmologique, un programme complet d'aide aux employ\u00e9s (PAE), un r\u00e9gime d'\u00e9pargne-retraite, des cong\u00e9s pay\u00e9s et jours f\u00e9ri\u00e9s, ainsi que des journ\u00e9es de formation r\u00e9mun\u00e9r\u00e9es. Option d'inscription \u00e0 DailyPay pour acc\u00e9der \u00e0 votre salaire \u00ab en avance \u00bb, quand vous le souhaitez<\/p><\/li><li><p>Formation r\u00e9mun\u00e9r\u00e9e et primes bas\u00e9es sur la performance<\/p><\/li><li><p>Possibilit\u00e9s de primes de parrainage avantageuses<\/p><\/li><li><p>Opportunit\u00e9s de r\u00e9seautage interne via des groupes organis\u00e9s autour de th\u00e9matiques vari\u00e9es : r\u00e9seau des femmes, professionnels noirs, fiert\u00e9 LGBTQ+, Ability (handicap), Dynamic (neurodiversit\u00e9), femmes dans la tech, champions OneEarth, et bien plus encore<\/p><\/li><li><p>Programmes de sant\u00e9 et de bien-\u00eatre avec des partenaires qualifi\u00e9s pour favoriser votre \u00e9panouissement personnel<\/p><\/li><li><p>Programmes de mentorat pour soutenir votre parcours professionnel enrichissant<\/p><\/li><li><p>Possibilit\u00e9 de t\u00e9l\u00e9travail<\/p><\/li><li><p>Programmes et \u00e9v\u00e9nements favorisant la diversit\u00e9, l'\u00e9quit\u00e9 et l'inclusion, ainsi que la citoyennet\u00e9 mondiale, le d\u00e9veloppement durable et le soutien \u00e0 la communaut\u00e9<\/p><\/li><li><p>C\u00e9l\u00e9brations telles que le Concentrix Day, le Game-Changer Appreciation Day, la Semaine du service client, la Journ\u00e9e mondiale du nettoyage (World Clean Up Day), #MyOneEarthPromise, et bien d'autres<\/p><\/li><li><p>Une gamme d'autres avantages et privil\u00e8ges<\/p><\/li><\/ul><p>&nbsp;<\/p><p>&nbsp;<\/p><p>&nbsp;<\/p><p><strong>R\u00c9INVENTEZ LA MEILLEURE VERSION DE VOUS-M\u00caME !&nbsp;<\/strong><\/p><p>Si tout cela vous semble \u00eatre l'\u00e9tape id\u00e9ale pour votre carri\u00e8re, nous aimerions avoir de vos nouvelles. Postulez d\u00e8s aujourd'hui et d\u00e9couvrez pourquoi un demi-million de \u00ab Game-Changers \u00bb (acteurs du changement) \u00e0 travers le monde consid\u00e8rent Concentrix comme leur \u00ab employeur de choix \u00bb.<\/p><p>&nbsp;<\/p><p><strong>DISPONIBILIT\u00c9 DU POSTE<\/strong><\/p><p>Nous acceptons les candidatures pour ce poste en continu. Il s'agit actuellement d'un poste vacant \u00e0 pourvoir imm\u00e9diatement ; toutefois, nous prenons \u00e9galement en compte les candidatures pour de futures opportunit\u00e9s. Nous encourageons tous les candidats int\u00e9ress\u00e9s \u00e0 postuler.<\/p><p><br><br><p><strong>Physical and Cognitive Requirements&nbsp;<\/strong><br>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p><p><br><strong>Equal Opportunity Statement<\/strong><\/p><p>Concentrix is committed to equal employment opportunity and does not discriminate on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity or expression, age, marital or family status, disability, or any other category protected by provincial human rights legislation.<\/p><p><\/p><p><strong>Reasonable Accommodation Statement<\/strong><\/p><p>Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.&nbsp;If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"mailto:app.acco@concentrix.com\\\">app.acco@concentrix.com<\/a>.&nbsp; All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/p><p><\/p><p><strong>Artificial Intelligence (AI)<\/strong><\/p><p>As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/p><p><\/p><p><strong>Work Authorization<\/strong><\/p><p>Only qualified applicants who are legally authorized to work in Canada will be considered.<strong> <\/strong>Currently, this position may only be performed in the following provinces\/territories: <a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/www.canada.ca\/en\/immigration-refugees-citizenship\/services\/new-immigrants\/prepare-life-canada\/provinces-territories\/alberta.html\\\">AB<\/a>, <a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/www.canada.ca\/en\/immigration-refugees-citizenship\/services\/new-immigrants\/prepare-life-canada\/provinces-territories\/british-columbia.html\\\">BC<\/a>, <a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/www.canada.ca\/en\/immigration-refugees-citizenship\/services\/new-immigrants\/prepare-life-canada\/provinces-territories\/manitoba.html\\\">MB<\/a>, NB, <a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/www.canada.ca\/en\/immigration-refugees-citizenship\/services\/new-immigrants\/prepare-life-canada\/provinces-territories\/newfoundland-labrador.html\\\">NL<\/a>, <a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/www.canada.ca\/en\/immigration-refugees-citizenship\/services\/new-immigrants\/prepare-life-canada\/provinces-territories\/nova-scotia.html\\\">NS<\/a>, <a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/www.canada.ca\/en\/immigration-refugees-citizenship\/services\/new-immigrants\/prepare-life-canada\/provinces-territories\/ontario.html\\\">ON<\/a>, <a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/www.canada.ca\/en\/immigration-refugees-citizenship\/services\/new-immigrants\/prepare-life-canada\/provinces-territories\/prince-edward-island.html\\\">PE<\/a>, and SK.<br><strong><br>For further information on available work provinces and Equal Employment Opportunity as an applicant, please click <\/strong><a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\"><strong>HERE<\/strong><\/a><strong>.<\/strong><\/p><p><\/p><p><strong>Exigences Physiques et Cognitives<\/strong><br>L\u2019employ\u00e9 doit r\u00e9guli\u00e8rement utiliser un ordinateur, un clavier, un t\u00e9l\u00e9phone ou un casque d\u2019\u00e9coute, ainsi que d\u2019autres \u00e9quipements de bureau dans le cadre des fonctions essentielles de ce poste. Le travail est g\u00e9n\u00e9ralement de nature s\u00e9dentaire.<br><\/p><p><strong>D\u00e9claration d'\u00e9galit\u00e9 des chances<\/strong><\/p><p>Concentrix s'engage en faveur de l'\u00e9galit\u00e9 des chances en mati\u00e8re d'emploi et ne fait aucune discrimination fond\u00e9e sur la race, l'ascendance, le lieu d'origine, la couleur, l'origine ethnique, la citoyennet\u00e9, la croyance, le sexe, l'orientation sexuelle, l'identit\u00e9 ou l'expression de genre, l'\u00e2ge, l'\u00e9tat civil ou familial, le handicap, ou toute autre cat\u00e9gorie prot\u00e9g\u00e9e par la l\u00e9gislation provinciale sur les droits de la personne.<br><\/p><p><strong>D\u00e9claration d'am\u00e9nagement raisonnable<\/strong><\/p><p>Concentrix accueille et encourage les candidatures des candidats en situation de handicap et s'engage \u00e0 offrir un processus de recrutement inclusif.&nbsp;Si vous avez besoin d'un am\u00e9nagement raisonnable pour participer \u00e0 n'importe quelle \u00e9tape du processus de candidature ou d'entrevue, veuillez nous en informer. Les demandes peuvent \u00eatre faites en contactant <a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"mailto:app.acco@concentrix.com\\\">app.acco@concentrix.com<\/a>.&nbsp; Toutes les informations seront trait\u00e9es de mani\u00e8re confidentielle et utilis\u00e9es uniquement pour faciliter votre participation au processus de recrutement.<br><\/p><p><strong>Intelligence artificielle (IA)<\/strong><\/p><p>Dans le cadre de notre processus de recrutement, nous pouvons utiliser des outils d'intelligence artificielle (IA) pour aider au tri et\/ou \u00e0 l'\u00e9valuation des candidats. Ces outils pourraient \u00eatre utilis\u00e9s pour \u00e9valuer les CV, les candidatures et d'autres documents soumis afin de nous aider \u00e0 identifier les meilleurs candidats pour le poste. <br><\/p><p><strong>Autorisation de travail<\/strong><\/p><p>Seuls les candidats qualifi\u00e9s l\u00e9galement autoris\u00e9s \u00e0 travailler au Canada seront consid\u00e9r\u00e9s. Actuellement, ce poste ne peut \u00eatre exerc\u00e9 que dans les provinces\/territoires suivants : <a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/www.canada.ca\/en\/immigration-refugees-citizenship\/services\/new-immigrants\/prepare-life-canada\/provinces-territories\/alberta.html\\\">AB,<\/a> <a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/www.canada.ca\/en\/immigration-refugees-citizenship\/services\/new-immigrants\/prepare-life-canada\/provinces-territories\/british-columbia.html\\\">BC,<\/a> <a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/www.canada.ca\/en\/immigration-refugees-citizenship\/services\/new-immigrants\/prepare-life-canada\/provinces-territories\/manitoba.html\\\">MB<\/a>, NB, <a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/www.canada.ca\/en\/immigration-refugees-citizenship\/services\/new-immigrants\/prepare-life-canada\/provinces-territories\/newfoundland-labrador.html\\\">NL,<\/a> <a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/www.canada.ca\/en\/immigration-refugees-citizenship\/services\/new-immigrants\/prepare-life-canada\/provinces-territories\/nova-scotia.html\\\">NS<\/a>, <a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/www.canada.ca\/en\/immigration-refugees-citizenship\/services\/new-immigrants\/prepare-life-canada\/provinces-territories\/ontario.html\\\">ON<\/a>, <a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/www.canada.ca\/en\/immigration-refugees-citizenship\/services\/new-immigrants\/prepare-life-canada\/provinces-territories\/prince-edward-island.html\\\">PE<\/a> et <a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/www.canada.ca\/en\/immigration-refugees-citizenship\/services\/new-immigrants\/prepare-life-canada\/provinces-territories\/saskatchewan.html\\\">SK<\/a>.<br><strong><br>Pour plus d'informations sur les provinces de travail disponibles et l'\u00e9galit\u00e9 des chances en mati\u00e8re d'emploi en tant que candidat, veuillez cliquer <\/strong><a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\"><strong>ICI<\/strong><\/a><strong>.<\/strong><\/p><\/p>\",\"ats_external_id\":\"CA-req-fa72219b33b0c30f\",\"location\":null,\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":null,\"salary_currency\":null,\"updated_at\":\"2026-10-19T17:58:34.771Z\",\"created_at\":\"2026-06-20T12:32:24.345Z\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix.crew.talkpush.com\/apply\/concentrix\/CNS487VV3E0QZMMQ2SXXZDSWMPPABW8J\",\"apply_url\":\"https:\/\/concentrix.crew.talkpush.com\/apply\/concentrix\/CNS487VV3E0QZMMQ2SXXZDSWMPPABW8J\",\"head_count\":null,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-crew\",\"internal_job_listing\":null,\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":null,\"enable_onboarding\":null,\"accept_duplicate_applications\":null,\"delay_between_two_applications\":null,\"auto_call\":null,\"on_erp_listing\":null,\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":null,\"relevance_score\":\"1\"},{\"id\":\"1227\",\"campaign_id\":\"20718\",\"campaign_title\":\"Associate, Customer Acquisition R1733136\",\"campaign_type\":\"job_application\",\"job_title\":\"Associate, Customer Acquisition - Bilingual\",\"street\":\"SLV San Salvador\",\"address\":\"SLV San Salvador\",\"city\":\"San Salvador\",\"state\":\"San Salvador\",\"postal_code\":null,\"region\":null,\"country\":\"El Salvador\",\"short_description\":\"The Associate Sales Representative is responsible for demonstrating the value and benefits of our client\u2019s products or services through customer engagement, with a primary focus on selling and\/or renewing contracts. This role is responsible for effectively articulating the value of products or services to customers.\",\"long_description\":\"<p>Key Requirements<\/p><ul><li>2&#43; years of experience working in a customer service or sales capacity<\/li><li>Prior success in achievement of personal and team sales quota\/goals<\/li><li>Experience in high-volume calling<\/li><li>Experience learning new technology and data<\/li><li>Problem solving skills<\/li><li>Excellent knowledge of MS Office programs<\/li><li>Experience working with Salesforce.com or similar CRM<\/li><li>Experience or willingness to work from home<\/li><\/ul><p><\/p><p>Key Responsibilities<\/p><p><\/p><ul><li>Work within a dedicated territory and team for your assigned client to achieve your revenue-based quota by selling renewals\/services, may offer up- sell opportunities<\/li><li>Provide accurate weekly\/ monthly\/ quarterly sales forecast<\/li><li>Mastery of product knowledge and technical understanding of services to assess client requirements<\/li><li>Initiate steps to help customer concerns\/roadblocks prohibiting satisfaction or product usage<\/li><li>Manage external competitive pressures and handle objections to retain customers or win new customers<\/li><li>Manage high volume of customer contacts through phone and email each day \u2013 majority of communication is outbound<\/li><li>Work with your team and management to provide a professional experience during all interactions with customers and prospects<\/li><li>Maintain the customer management system (CRM) to ensure all relevant data is captured<\/li><li>Undertake sales motions which might include lead qualification, lead conversion, health checks, being the voice of the customer, or renewing contracts<\/li><li>Work with a team and report directly to a Sales Manager<\/li><\/ul>\",\"ats_external_id\":\"R1733136\",\"location\":\"San Salvador, San Salvador\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-12T20:35:38.284+08:00\",\"created_at\":\"2026-06-20T00:08:12.585+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMDcxOA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/El-Salvador--San-Salvador\/Associate--Customer-Acquisition---Bilingual_R1733136\/apply\",\"head_count\":\"11\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"B2B Sales\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"FILLED\",\"wid\":\"232c295da09343aea44be6eb390d719f\",\"descriptor\":\"Filled\"},\"company\":{\"wid\":\"b67da9176e3d1063315eecbee5937e6c\",\"descriptor\":\"Concentrix CVG Global Services El Salvador, S.A. de C.V.\",\"reference_id\":\"YSV01\",\"organization_reference_id\":\"YSV01\"},\"language\":[],\"location\":{\"city\":\"San Salvador\",\"state\":\"San Salvador\",\"country\":{\"wid\":\"dc96653331d74bd0b01ae3b086bcbe21\",\"iso2\":\"SV\",\"iso3\":\"SLV\",\"descriptor\":\"El Salvador\",\"iso_numeric\":\"222\"},\"postal_code\":null,\"primary_location\":{\"id\":\"SV-SAN-ROOSE-Y0\",\"wid\":\"b67da9176e3d1062f9e457aad55ac393\",\"descriptor\":\"SLV San Salvador\"}},\"languages\":null,\"recruiter\":{\"email\":{\"wid\":\"56be257a806b100c22f0c8434fe50002\",\"address\":\"andrea.soler@concentrix.com\"},\"last_name\":\"Soler\",\"first_name\":\"Andrea\"},\"categories\":[{\"id\":\"CF B2B Sales\",\"wid\":\"97ce316084a210142296b42c74b40000\",\"descriptor\":\"B2B Sales\"}],\"recruiters\":[{\"id\":\"102147520\",\"wid\":\"626bfea7325c1003c76f45aec8f40000\",\"descriptor\":\"Cris Perez Arroyo (102147520)\"},{\"id\":\"103184902\",\"wid\":\"de1349f50f5110289f581ac3d1f70000\",\"descriptor\":\"Mario Daza Moreno (103184902)\"},{\"id\":\"103296915\",\"wid\":\"06722e16d229100c13cf70c240040000\",\"descriptor\":\"Andrea Soler Soto (103296915)\"},{\"id\":\"102600381\",\"wid\":\"da7d7d2449a2101031883175ece60000\",\"descriptor\":\"Yeimer Andrade (102600381)\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"DSSI01CA\",\"wid\":\"a1d8c7e9deda1014237eda2063470000\",\"descriptor\":\"Associate, Customer Acquisition\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-376532\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/El-Salvador--San-Salvador\/Associate--Customer-Acquisition---Bilingual_R1733136\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/El-Salvador--San-Salvador\/Associate--Customer-Acquisition---Bilingual_R1733136\/apply\",\"job_requisition_id\":\"R1733136\"}],\"organizations\":[{\"wid\":\"bd954aa805a3101bb3bc66e7719d0000\",\"descriptor\":\"26453 - APPFOLIO - 980010030\",\"reference_id\":\"980010030\",\"custom_reference_id\":\"980010030\"},{\"wid\":\"5e333ae5fd37101c12bdcf5d2ec50000\",\"descriptor\":\"W101DS APPFOLIO B2B SV\",\"reference_id\":\"W101DS\",\"custom_reference_id\":\"W101DS\"}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"wid\":\"4680206e1fb110173559832c7eb10004\",\"address\":\"jose.pineda4@concentrix.com\"},\"last_name\":\"Pineda\",\"first_name\":\"Jose\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1733136\",\"wid\":\"5d630525eaad101320948a95d1e00000\",\"descriptor\":\"R1733136 Associate, Customer Acquisition - Bilingual (Filled)\"},\"recruiter_group\":[{\"email\":{\"wid\":\"56be257a806b100c22f0c8434fe50002\",\"address\":\"andrea.soler@concentrix.com\"},\"last_name\":\"Soler\",\"first_name\":\"Andrea\"},{\"email\":{\"wid\":\"2ff8c0f0bc831003e5afb069547c0003\",\"address\":\"cristhianantonio.perez@concentrix.com\"},\"last_name\":\"Perez\",\"first_name\":\"Cris\"},{\"email\":{\"wid\":\"c40b91f057251028ab0351e3fc7b0003\",\"address\":\"mario.daza@concentrix.com\"},\"last_name\":\"Daza\",\"first_name\":\"Mario\"}],\"requisition_type\":null,\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_10\",\"wid\":\"0227dc387a09013940c6f923e165de36\",\"descriptor\":\"Grade 10\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":null,\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"1921\",\"campaign_id\":\"req-7b1f5c294fa0bc73\",\"campaign_title\":\"Inside Sales Rep \u2013 Financial (Remote)\",\"campaign_type\":null,\"job_title\":\"Inside Sales Rep \u2013 Financial (Remote)\",\"street\":null,\"address\":null,\"city\":\"Work At Home\",\"state\":\"Work At Home\",\"postal_code\":\"43201\",\"region\":null,\"country\":\"United States of America\",\"short_description\":\"\",\"long_description\":\"<p>Join our award-winning \u201cOne Concentrix\u201d team as a remote Inside Sales Representative! We\u2019re looking for passionate game-changers to deliver exceptional customer experiences and solutions for one of the world\u2019s best-known brands. If you're ready to grow with a Fortune 500 company with an inclusive, award-winning culture, your new career starts here. (Military veterans are encouraged to apply.)<\/p><p>&nbsp;<\/p><p><strong>A NEW CAREER POWERED BY YOU<\/strong><\/p><p><strong>&nbsp;<\/strong><\/p><p>Are you looking for a \u201cwork from home\u201d career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging? Would you like to join a Fortune 500 company that earns \u201c<strong>World\u2019s Best Workplaces<\/strong>,\u201d \u201c<strong>Best Company Culture<\/strong>,\u201d and \u201c<strong>Best Companies for Career Growth<\/strong>\u201d awards every year? Then a remote Inside Sales Representative at Concentrix is the right place for you!<\/p><p>&nbsp;<\/p><p>As a remote Inside Sales Representative, you\u2019ll join an organically diverse team from around the globe where all members contribute to and support each other\u2019s success and wellbeing, proudly united as \u201cgame-changers.\u201d Together, we serve as the intelligent transformation partner for the world\u2019s best-known brands, delivering exceptional customer experiences with tech-powered innovation.<\/p><p>&nbsp;<\/p><p><strong>CAREER GROWTH AND PERSONAL DEVELOPMENT<\/strong><\/p><p><br>This is a great \u201cwork from home\u201d opportunity that will allow you to reimagine an all-new career journey and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, technologies, and ongoing support you\u2019ll need to succeed. Plus, at Concentrix, there\u2019s real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That\u2019s why we offer a range of no-cost learning and leadership development programs designed to set you on your way to the kind of career you\u2019ve always envisioned.<\/p><p><strong>&nbsp;<\/strong><\/p><p><strong>WHAT YOU WILL DO IN THIS ROLE&nbsp;<\/strong><\/p><p>&nbsp;<\/p><p>As an Inside Sales Representative working from home, you will:<\/p><ul><li><p>Provide inbound and outbound customer support using a call flow guide<\/p><\/li><li><p>Ask probing questions<\/p><\/li><li><p>Persuade customers to into additional products and\/or services<\/p><\/li><li><p>Use product knowledge, build client relationships, and find new ways to retain customers<\/p><\/li><li><p>Track, document, and retrieve information in databases<\/p><\/li><li><p>Offer additional products and\/or services with every interaction<\/p><\/li><li><p>Deliver expert customer experiences\u2026with a smile.<br><\/p><\/li><\/ul><p><strong>YOUR QUALIFICATIONS<\/strong><\/p><p>&nbsp;<\/p><p>Your skills, integrity, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our Inside Sales Representative (Remote) role include:<\/p><ul><li><p>3+ months of soft sales experience (upselling\/recommending products or services, soliciting, telemarketing, etc.)<\/p><\/li><li><p>A basic understanding of upselling, persuasion, building relationships, and communication skills<\/p><\/li><li><p>Open availability<\/p><\/li><li><p>A high school diploma or GED<\/p><\/li><li><p>A quiet, distraction-free environment to work from in your home<\/p><\/li><li><p>Proficiency in fast-paced multi-tasking<\/p><\/li><li><p>Eagerness to learn new technologies<\/p><\/li><li><p>Strong computer navigation skills and PC knowledge<\/p><\/li><li><p>A desktop or laptop to complete PC and internet testing; A work computer may be provided depending on the position offered, but is not guaranteed (will be discussed further with a recruiter)<\/p><\/li><li><p>High Speed internet (no wireless\/hotspots or satellite) and a smartphone<\/p><\/li><li><p>Must reside in the United States and have a valid U.S. address for residence<strong><br><\/strong><\/p><\/li><\/ul><p><strong>WHAT\u2019S IN IT FOR YOU<br><\/strong><\/p><p>One of our company\u2019s Culture Beliefs says, \u201cWe champion our people.\u201d That\u2019s why we invest in our game-changers, our infrastructure, and our capabilities to ensure long-term success for both our teams and our clients. And we\u2019ll invest in YOU to aid in your career path and in your personal development. Benefits available to eligible U.S. employees in this role include:<\/p><ul><li><p>The base salary for this position is $17\/hr. (pay rate will not be below the applicable minimum wage). Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program (EAP), 401(k) retirement plan, paid time off and holidays, and paid training days.<\/p><\/li><li><p>DailyPay enrollment option to access pay \\\"early,\\\" when you want it<\/p><\/li><li><p>Paid training and performance-based incentives<\/p><\/li><li><p>Lucrative employee referral bonus opportunities<\/p><\/li><li><p>Company networking opportunities with organized groups in the following topics: Network of Women, Black Professionals, LGBTQ+ Pride, Ability (Disabilities), Dynamic ((Neurodiversity), Women in Tech, OneEarth Champions, and more<\/p><\/li><li><p>Health and wellness programs with trained partners to help promote a healthy you<\/p><\/li><li><p>Mentorship programs that support your rewarding career journey<\/p><\/li><li><p>Work-from-home convenience<\/p><\/li><li><p>Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support<\/p><\/li><li><p>Celebrations for Concentrix Day, Game-Changer Appreciation Day, Customer Service Week, World Clean Up Day, #MyOneEarthPromise, and more<\/p><\/li><li><p>A range of other perks and benefits<\/p><\/li><\/ul><p>&nbsp;<\/p><p><strong>REIMAGINE THE BEST VERSION OF YOU!&nbsp; <br><\/strong><\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why half a million game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d<\/p><p>&nbsp;<\/p><p><strong>JOB AVAILABILITY<\/strong><\/p><p><strong>&nbsp;<\/strong><\/p><p>We accept applications for this position on an ongoing basis. It is currently for an existing, immediate vacancy; however, we are also considering applications for future opportunities as they arise. We encourage all interested candidates to apply.<\/p><p><br><br><p><strong>Physical and Mental Requirements:<br><\/strong>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p><p><strong>&nbsp;<\/strong><\/p><p><strong>Equal Employment Opportunity:<\/strong><\/p><p>Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.<\/p><p>&nbsp;<\/p><p>For more information regarding your EEO rights as an applicant, please visit the following websites:<\/p><ul><li><p><a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf\\\"><u>English<\/u><\/a>&nbsp;&nbsp;<\/p><\/li><li><p><a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf\\\"><u>Spanish<\/u><\/a><\/p><\/li><\/ul><p><\/p><p><strong>Accommodation:<\/strong><\/p><p>Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.&nbsp;If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"mailto:app.acco@concentrix.com\\\"><u>app.acco@concentrix.com<\/u><\/a>.&nbsp; All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/p><p>&nbsp;<\/p><p><strong>Artificial Intelligence:<\/strong><\/p><p>As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/p><p>&nbsp;<\/p><p><strong>Work Authorization:<\/strong><\/p><p>In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. Must reside in the United States or have a valid U.S. address for residence. &nbsp;<\/p><p>&nbsp;<\/p><p><strong>For further information on available work states and Equal Employment Opportunity as an applicant, please click <\/strong><a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\"><strong><u>HERE<\/u><\/strong><\/a><\/p><\/p>\",\"ats_external_id\":\"US-req-7b1f5c294fa0bc73\",\"location\":null,\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":null,\"salary_currency\":null,\"updated_at\":\"2026-10-20T16:11:23.942Z\",\"created_at\":\"2026-06-19T21:32:36.214Z\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix.crew.talkpush.com\/apply\/concentrix\/TPR96M9A8QJWV79C53D1NJFJJ119KW3V\",\"apply_url\":\"https:\/\/concentrix.crew.talkpush.com\/apply\/concentrix\/TPR96M9A8QJWV79C53D1NJFJJ119KW3V\",\"head_count\":null,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-crew\",\"internal_job_listing\":null,\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":null,\"enable_onboarding\":null,\"accept_duplicate_applications\":null,\"delay_between_two_applications\":null,\"auto_call\":null,\"on_erp_listing\":null,\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":null,\"relevance_score\":\"1\"},{\"id\":\"1922\",\"campaign_id\":\"req-a81517c38955c17d\",\"campaign_title\":\"Customer Service Rep \u2013 Healthcare (UMA Grads, Remote)\",\"campaign_type\":null,\"job_title\":\"Customer Service Rep \u2013 Healthcare (UMA Grads, Remote)\",\"street\":null,\"address\":null,\"city\":\"Work At Home\",\"state\":\"Work At Home\",\"postal_code\":\"43201\",\"region\":null,\"country\":\"United States of America\",\"short_description\":\"\",\"long_description\":\"<p>This job posting is for Current Ultimate Medical Academy Graduate! <\/p><p><\/p><p>Join our award-winning \u201cOne Concentrix\u201d team as a Healthcare Customer Service Representative! We\u2019re looking for passionate game-changers to deliver exceptional customer experiences and solutions for one of the world\u2019s best-known brands. If you're ready to grow with a Fortune 500 company with an inclusive, award-winning culture, your new career starts here. (Military veterans are encouraged to apply.)<\/p><p>&nbsp;<\/p><p><strong>A NEW CAREER POWERED BY YOU<\/strong><\/p><p><strong>&nbsp;<\/strong><\/p><p>Are you looking for a career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging? Would you like to join a Fortune 500 company that earns \u201c<strong>World\u2019s Best Workplaces<\/strong>,\u201d \u201c<strong>Best Company Culture<\/strong>,\u201d and \u201c<strong>Best Companies for Career Growth<\/strong>\u201d awards every year? Then a Customer Service Representative position at Concentrix is the right place for you!<\/p><p>&nbsp;<\/p><p>As a Healthcare Customer Service Representative, you\u2019ll join an organically diverse team from around the globe where all members contribute to and support each other\u2019s success and wellbeing, proudly united as \u201cgame-changers.\u201d Together, we serve as the intelligent transformation partner for the world\u2019s best-known brands, delivering exceptional customer experiences with tech-powered innovation.<\/p><p>&nbsp;<\/p><p><strong>CAREER GROWTH AND PERSONAL DEVELOPMENT<\/strong><\/p><p><br>This is a great opportunity to reimagine an all-new career journey and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, technologies, and ongoing support you\u2019ll need to succeed. Plus, at Concentrix, there\u2019s real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That\u2019s why we offer a range of no-cost learning and leadership development programs designed to set you on your way to the kind of career you\u2019ve always envisioned.<\/p><p><strong>&nbsp;<\/strong><\/p><p><strong>WHAT YOU WILL DO IN THIS ROLE&nbsp;<\/strong><\/p><p>&nbsp;<\/p><p>As an Healthcare Customer Service Representative working from home, you will:<\/p><ul><li><p>Provide inbound customer support using a call flow guide<\/p><\/li><li><p>Help customers resolve basic technical issues<\/p><\/li><li><p>Track, document, and retrieve information in databases<\/p><\/li><li><p>Offer additional products and\/or services<\/p><\/li><li><p>Deliver expert customer experiences\u2026with a smile.<br><br><\/p><\/li><\/ul><p><strong>YOUR QUALIFICATIONS<\/strong><\/p><p>&nbsp;<\/p><p>Your skills, integrity, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our Healthcare Customer Service Representative (Remote) role include:<\/p><ul><li><p>Current Ultimate Medical Academy Graduate<\/p><\/li><li><p>1+ year of customer service experience<\/p><\/li><li><p>Open availability<\/p><\/li><li><p>A high school diploma or GED<\/p><\/li><li><p>A quiet, distraction-free environment to work from in your home<\/p><\/li><li><p>Proficiency in fast-paced multi-tasking<\/p><\/li><li><p>Eagerness to learn new technologies<\/p><\/li><li><p>Strong computer navigation skills and PC knowledge<\/p><\/li><li><p>A desktop or laptop to complete PC and internet testing; A work computer may be provided depending on the position offered, but is not guaranteed (will be discussed further with a recruiter)<\/p><\/li><li><p>High Speed internet (no wireless\/hotspots or satellite) and a smartphone<\/p><\/li><li><p>Must reside in the United States and have a valid U.S. address for residence<strong><br><br><\/strong><\/p><\/li><\/ul><p><strong>WHAT\u2019S IN IT FOR YOU<br><br><\/strong><\/p><p>One of our company\u2019s Culture Beliefs says, \u201cWe champion our people.\u201d That\u2019s why we invest in our game-changers, our infrastructure, and our capabilities to ensure long-term success for both our teams and our clients. And we\u2019ll invest in YOU to aid in your career path and in your personal development. Benefits available to eligible U.S. employees in this role include:<\/p><ul><li><p>The base salary range for this position is $15-$17\/hr. (pay rate will not be below the applicable minimum wage). Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program (EAP), 401(k) retirement plan, paid time off and holidays, and paid training days.<\/p><\/li><li><p>DailyPay enrollment option to access pay \\\"early,\\\" when you want it<\/p><\/li><li><p>Paid training and performance-based incentives<\/p><\/li><li><p>Lucrative employee referral bonus opportunities<\/p><\/li><li><p>Company networking opportunities with organized groups in the following topics: Network of Women, Black Professionals, LGBTQ+ Pride, Ability (Disabilities), Dynamic ((Neurodiversity), Women in Tech, OneEarth Champions, and more<\/p><\/li><li><p>Health and wellness programs with trained partners to help promote a healthy you<\/p><\/li><li><p>Mentorship programs that support your rewarding career journey<\/p><\/li><li><p>Work-from-home convenience<\/p><\/li><li><p>Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support<\/p><\/li><li><p>Celebrations for Concentrix Day, Game-Changer Appreciation Day, Customer Service Week, World Clean Up Day, #MyOneEarthPromise, and more<\/p><\/li><li><p>A range of other perks and benefits<\/p><\/li><\/ul><p>&nbsp;<\/p><p><strong>REIMAGINE THE BEST VERSION OF YOU!&nbsp; <br><br><\/strong><\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why half a million game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d<\/p><p>&nbsp;<\/p><p><strong>JOB AVAILABILITY<\/strong><\/p><p><strong>&nbsp;<\/strong><\/p><p>We accept applications for this position on an ongoing basis. It is currently for an existing, immediate vacancy; however, we are also considering applications for future opportunities as they arise. We encourage all interested candidates to apply.<\/p><p><br><br><p><strong>Physical and Mental Requirements:<br><\/strong>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p><p><strong>&nbsp;<\/strong><\/p><p><strong>Equal Employment Opportunity:<\/strong><\/p><p>Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.<\/p><p>&nbsp;<\/p><p>For more information regarding your EEO rights as an applicant, please visit the following websites:<\/p><ul><li><p><a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf\\\"><u>English<\/u><\/a>&nbsp;&nbsp;<\/p><\/li><li><p><a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf\\\"><u>Spanish<\/u><\/a><\/p><\/li><\/ul><p><\/p><p><strong>Accommodation:<\/strong><\/p><p>Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.&nbsp;If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"mailto:app.acco@concentrix.com\\\"><u>app.acco@concentrix.com<\/u><\/a>.&nbsp; All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/p><p>&nbsp;<\/p><p><strong>Artificial Intelligence:<\/strong><\/p><p>As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/p><p>&nbsp;<\/p><p><strong>Work Authorization:<\/strong><\/p><p>In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. Must reside in the United States or have a valid U.S. address for residence. &nbsp;<\/p><p>&nbsp;<\/p><p><strong>For further information on available work states and Equal Employment Opportunity as an applicant, please click <\/strong><a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\"><strong><u>HERE<\/u><\/strong><\/a><\/p><\/p>\",\"ats_external_id\":\"US-req-a81517c38955c17d\",\"location\":null,\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":null,\"salary_currency\":null,\"updated_at\":\"2026-10-19T18:36:31.244Z\",\"created_at\":\"2026-06-19T19:56:28.404Z\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix.crew.talkpush.com\/apply\/concentrix\/F3DW11QZ8MC7B3DVR47Y7TX5ETPWM7RN\",\"apply_url\":\"https:\/\/concentrix.crew.talkpush.com\/apply\/concentrix\/F3DW11QZ8MC7B3DVR47Y7TX5ETPWM7RN\",\"head_count\":null,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-crew\",\"internal_job_listing\":null,\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":null,\"enable_onboarding\":null,\"accept_duplicate_applications\":null,\"delay_between_two_applications\":null,\"auto_call\":null,\"on_erp_listing\":null,\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":null,\"relevance_score\":\"1\"},{\"id\":\"619\",\"campaign_id\":\"36799\",\"campaign_title\":\"Advisor I, Customer Service R1727859\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Representative\",\"street\":\"IND Chennai - Fortune Towers\",\"address\":\"IND Chennai - Fortune Towers\",\"city\":\"Chennai\",\"state\":\"Tamil N\u0101du\",\"postal_code\":\"600117\",\"region\":null,\"country\":\"India\",\"short_description\":\"The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<div><div><div>Job Description<\/div><\/div><div><div><div><div><h2>Essential Functions\/Core <span>Responsibilities\u00a0<\/span><\/h2><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p><\/p><p>In case you are selected for a Content Moderator role, please note that:<\/p><p>1. The nature of the job will include accessing explicit content that includes text, picture, video etc.<\/p><p><\/p><p>2. It will involve content creation; moderation &amp; review of content uploaded on the platform. The reported content will need to be reviewed to find out any kind of abuse including &amp; not limited to Violence, Extremism, Pornography, &amp; Ultra Graphic along with a wide variety of content supporting or opposing religious, sexual, social thought process or behaviors.<\/p><p><\/p><p>3. It includes reviewing content that may be sensitive in nature and need to focus whether reviewed content is in violation of our client\u2019s terms of service<\/p><p>\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0<\/h2><p>\u2022 <span>Graduate \/ Undergraduate in any discipline (may vary basis the job requirement)<\/span><\/p><p><\/p><p>\u2022 0 to 3 years of relevant experience<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations, including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0<\/h2><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge.\u00a0 Works with close supervision and clearly defined procedures.\u00a0 Starting to demonstrate familiarity with client terminology, operating standards and procedures.\u00a0 Starter without sustained metric performance levels.<\/p><p><\/p><h2>\u2022 Ability to effectively communicate, both written and verbally<\/h2><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy<\/p><p>\u2022 Clarify customer requirements; probe for and confirm understanding of requirements or problem<\/p><p>\u2022 Confirm customer understanding of the solution and provide additional customer education as needed<\/p><p>\u2022 Ability to learn including strong problem-solving skills<\/p><p>\u2022 Demonstrate strong probing and problem-solving skills<\/p><p>\u2022 Should be able to handle complex queries<\/p><p>\u2022 Should be able to resolve customer queries independently\u00a0<\/p><p><\/p><h2><b><span>Disclaimer\u00a0\u00a0<\/span> <\/b><\/h2><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p><p><\/p><p>Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.<\/p><p><\/p><p><span><span><span><span>NOTICE: Recruitment Fraud Alert<\/span><\/span><\/span><\/span><\/p><p><span><span><span><span><b>Concentrix hires people solely based on merit. We do not request or accept payments or security deposits from candidates during our hiring process. \u00a0We also don&#39;t solicit payment to verify a candidate&#39;s banking information upon employment. If you or anyone else receives unexpected communication about a job offer or interview that involves money, please be vigilant and identify it as a potential scam.\u00a0\u00a0<\/b><\/span><br \/><span><b>Learn more: <\/b><\/span><a href=\\\"https:\/\/www.concentrix.com\/scam-warning\/\\\" target=\\\"_blank\\\"><span><b><span>https:\/\/www.concentrix.com\/scam-warning\/<\/span><\/b><\/span><\/a><\/span><\/span><\/span><\/p><p><span><span><span>\u00a0<\/span><\/span><\/span><\/p><\/div><\/div><\/div><\/div><\/div><p><\/p>\",\"ats_external_id\":\"R1727859\",\"location\":\"Chennai, Tamil N\u0101du\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-12T20:48:16.565+08:00\",\"created_at\":\"2026-06-19T16:09:18.859+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zNjc5OQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/IND-Chennai---Fortune-Towers\/Customer-Service-Representative_R1727859\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"language\":[],\"location\":{\"city\":\"Chennai\",\"state\":\"Tamil N\u0101du\",\"country\":{\"wid\":\"c4f78be1a8f14da0ab49ce1162348a5e\",\"iso2\":\"IN\",\"iso3\":\"IND\",\"descriptor\":\"India\",\"iso_numeric\":\"356\"},\"postal_code\":\"600117\",\"primary_location\":{\"id\":\"IN-CHE-FORTU-00\",\"wid\":\"740544c0a47f019a729a588e1f116462\",\"descriptor\":\"IND Chennai - 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level French and B2 level English<\/strong>, both written and spoken<\/li>\\n<li>Have a degree in <strong>Marketing or a related field<\/strong><\/li>\\n<li>Have experience in <strong>Digital Marketing<\/strong><\/li>\\n<li>Have hands-on experience with <strong>paid campaign management (mandatory)<\/strong><\/li>\\n<li>Have a good understanding of <strong>social media and digital advertising<\/strong><\/li>\\n<li>Have experience in a Contact Centre or with an Advertising Technology company<\/li>\\n<li>Can work effectively both independently and as part of a team<\/li>\\n<li>Enjoy solving problems and working with technology<\/li>\\n<\/ul>\\n<p><strong>Don&rsquo;t tick every box?<\/strong> We still encourage you to apply. Your experience may be a great fit for this or another opportunity at Concentrix.<\/p>\\n<p><strong>Why Concentrix?<\/strong><\/p>\\n<p>Join a global community of <strong>440,000+ Game-Changers across more than 70 countries<\/strong>.<\/p>\\n<p>We invest in your development with the training, support and career opportunities you need to grow professionally and build your future.<\/p>\\n<p><strong>Apply now and become a Game-Changer.<\/strong><\/p>\\n<p>Concentrix is an equal-opportunity employer committed to providing a diverse and inclusive workplace.<\/p>\\n<p><strong>Eligibility to work:<\/strong> In accordance with Portuguese law, only applicants legally authorized to work in Portugal will be considered for this position.<\/p>\\n<p>&nbsp;<\/p>\",\"ats_external_id\":\"PT-1076\",\"location\":\"Lisbon, Lisboa\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-19T00:59:03.648+01:00\",\"created_at\":\"2026-06-19T10:21:34.589+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMDc2?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMDc2\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"3\",\"auto_call\":\"0\",\"on_erp_listing\":\"0\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"73\",\"campaign_id\":\"1177\",\"campaign_title\":\"Advisor I, Customer Service German Speaker (Native ONLY)\",\"campaign_type\":\"job_application\",\"job_title\":\"Advisor I, Customer Service German Speaker (Native ONLY)\",\"street\":\"MYS Kuala Lumpur  Sentral - NU Tower 2 - Level 9, 10, 24 & 25\",\"address\":\"MYS Kuala Lumpur  Sentral - NU Tower 2 - Level 9, 10, 24 & 25\",\"city\":\"Kuala Lumpur Sentral\",\"state\":\"Selangor\",\"postal_code\":\"50470\",\"region\":\"Malaysia\",\"country\":\"Malaysia\",\"short_description\":\"The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0<\/h2><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0<\/h2><p>\u2022 High school diploma with three to six months of relevant experience preferred<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0<\/h2><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge.\u00a0 Works with close supervision and clearly defined procedures.\u00a0 Starting to demonstrate familiarity with client terminology, operating standards and procedures.\u00a0 Starter without sustained metric performance levels.<\/p><p><\/p><h2><b>Supplemental Geographical Information <\/b><\/h2><p>RECRUITER ENTER THE APPLICABLE LANGUAGE:<\/p><p><\/p><p>GERMANY - This job description does not apply to employees in Germany.<\/p><p><\/p><p>UNITED KINGDOM- EXCLUDE HIGH SCHOOL INFORMATION IN CANDIDATE PROFILE SECTION<\/p><p>\u00a0\u00a0\u00a0<\/p><p>PHILIPPINES\u00a0\u00a0<\/p><p>\u2022 Minimum of two years of college education. No prior call center experience is required<\/p><p>\u2022 Ability to think clearly and can explain simple issues effectively, both written and verbally<\/p><p>\u00a0\u00a0\u00a0<\/p><p>INDIA\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy<\/p><p>\u2022 Clarify customer requirements; probe for and confirm understanding of requirements or problem<\/p><p>\u2022 Confirm customer understanding of the solution and provide additional customer education as needed<\/p><p>\u2022 Ability to learn including strong problem solving skills<\/p><p>\u2022 Demonstrate strong probing and problem solving skills<\/p><p>\u2022 Should be able to handle complex queries<\/p><p>\u2022 Should be able to resolve customer queries independently\u00a0<\/p><p><\/p><h2><b>Disclaimer\u00a0\u00a0 <\/b><\/h2><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p><p><\/p><p>Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.<\/p><p><\/p>\",\"ats_external_id\":\"R1739664\",\"location\":\"Kuala Lumpur Sentral, Malaysia\",\"job_type\":\"full_time\",\"salary\":\"9100\",\"salary_type\":\"monthly\",\"salary_currency\":\"MYR\",\"updated_at\":\"2026-10-12T21:03:05.276+08:00\",\"created_at\":\"2026-06-19T00:05:34.650+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-malaysia.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMTc3?\",\"apply_url\":\"https:\/\/concentrix-malaysia.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMTc3\/apply?\",\"head_count\":\"20\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":\"travel_and_tourism\",\"contract_type\":\"permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"language\":[],\"location\":{\"city\":\"Kuala Lumpur Sentral\",\"state\":\"Selangor\",\"country\":{\"wid\":\"972dc4ba8d454bc0b893ff84b1529077\",\"iso2\":\"MY\",\"iso3\":\"MYS\",\"descriptor\":\"Malaysia\",\"iso_numeric\":\"458\"},\"postal_code\":\"50470\",\"primary_location\":{\"id\":\"MY-KUM-JALAN-Y2\",\"wid\":\"aa68d3040a8d102eef9177716a6e0000\",\"descriptor\":\"MYS Kuala Lumpur  Sentral - NU Tower 2 - Level 9, 10, 24 & 25\"}},\"languages\":null,\"recruiter\":{\"email\":{\"wid\":\"3c657830662e012318dd0162dbad0002\",\"address\":\"alifawzzi.aliibrahim@concentrix.com\"},\"last_name\":\"Ali Ibrahim\",\"first_name\":\"Ali Fawzzi\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC0570\",\"wid\":\"f9af6d7260980109b01f59fb4f0632e2\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-376063\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MYS-Kuala-Lumpur--Sentral---NU-Tower-2---Level-9-10\/Advisor-I--Customer-Service-German_R1739664\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MYS-Kuala-Lumpur--Sentral---NU-Tower-2---Level-9-10\/Advisor-I--Customer-Service-German_R1739664\/apply\",\"job_requisition_id\":\"R1739664\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"wid\":\"3f9cf49457fb0118ad5a8b4cd8b30004\",\"address\":\"shabab.aunhikattu@concentrix.com\"},\"last_name\":\"Aunhikattu\",\"first_name\":\"Shabab Rahman\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1739664\",\"wid\":\"3dc38a55ef6110126f9c80026f6b0000\",\"descriptor\":\"R1739664 Advisor I, Customer Service German (Evergreen) (Open)\"},\"recruiter_group\":[{\"email\":{\"wid\":\"3c657830662e012318dd0162dbad0002\",\"address\":\"alifawzzi.aliibrahim@concentrix.com\"},\"last_name\":\"Ali Ibrahim\",\"first_name\":\"Ali Fawzzi\"}],\"requisition_type\":null,\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-malaysia\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"4\",\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"1\",\"auto_call\":\"0\",\"on_erp_listing\":\"0\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"1594\",\"campaign_id\":\"661\",\"campaign_title\":\"Advisor II, B2B Sales R1740245\",\"campaign_type\":\"job_application\",\"job_title\":\"Account Manager - (German speaking) - Hybrid - HR03\",\"street\":\"ESP Valencia - Av. d'Arag\u00f3, 30\",\"address\":\"ESP Valencia - Av. d'Arag\u00f3, 30\",\"city\":\"Valencia\",\"state\":\"Valencia\",\"postal_code\":\"46021\",\"region\":\"Valencia \",\"country\":\"Spain\",\"short_description\":\"The Advisor II, B2B Sales position interfaces with customers via inbound calls, outbound calls, or through the Internet for the purpose of selling products and services. This position is responsible for processing customer orders and sales; providing\/receiving information; selling client products\/service as well as providing basic customer service support.\",\"long_description\":\"<p><b>Experience the power of a game-changing career\u00a0<\/b>\u00a0<\/p><p>Want to be part of an innovative and growing team? We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries.\u00a0\u00a0<\/p><p><\/p><p>If you\u2019re looking to grow and be inspired, as an <b>Account Manager <\/b>on site in Valencia you will be part of our team of game-changers who are powering the brands of the future.\u00a0\u00a0<\/p><p><\/p><p><b>Career growth and personal development\u00a0<\/b>\u00a0<\/p><p>This is a great opportunity to experience the power of what\u2019s next and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed.\u00a0\u00a0<\/p><p><\/p><p><b>What you will do in this role\u00a0<\/b>\u00a0<\/p><p>In everything we do, we believe in doing right by and for people \u2013 our clients, their customers, our people, our community, and our planet.\u00a0\u00a0<\/p><p><\/p><p>As an <b>Account Manager <\/b>on our team, you will:\u00a0\u00a0<\/p><ul><li>Achieving specific sales targets and maximizing sale opportunities on each and every call<\/li><li>Use non-scripted probing techniques to determine customer needs and offer the most appropriate product or service to address their needs<\/li><li>Maintain broad knowledge of products, pricing, promotions, and procedures<\/li><li>Ensure service delivered to our customers meets contractual sales goals and other Key Performance Indicators (\u2018KPIs\u2019)<\/li><li>Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/li><li>Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/li><li>Clarify customer requirements; probe for understanding, use tools and resources to appropriately provide resolution to the customer<\/li><li>Prepare complete and accurate work including appropriately notating accounts as required<\/li><li>Participate in activities designed to improve customer satisfaction and sales performance<\/li><li>Answer billing questions by talking through components of customer accounts<\/li><\/ul><p><\/p><p><b>Your qualifications<\/b>\u00a0<\/p><ul><li>High school diploma with six months of sales experience preferred<\/li><li>Ability to effectively communicate, both written and verbally<\/li><li>Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly<\/li><li>Basic computer navigation skills and PC Knowledge<\/li><li>Ability to work as a team member, as well as independently<\/li><li>Able to rotate shifts, as needed<\/li><li>Based on location and\/or program, additional experience\/skills may be required<\/li><\/ul><p><\/p><p>We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.\u00a0<\/p><p><\/p><p><b>Concentrix is a great match if you:<\/b>\u00a0<\/p><p>- Have a proficient or bilingual level of German<br \/>- Have a solid Sales Background (outbound environment)\u00a0<br \/>- Are achievement and goal oriented and motivated and self-starter\u00a0<br \/>- Have strong communication and good computer skills\u00a0\u00a0<\/p><p>- Have pipeline management and forecasting experience\u00a0<\/p><p><\/p><p><b>It would be a plus if you have\u00a0<\/b><\/p><p>- Previous experience working with channel\u00a0<\/p><p><\/p><p><b>What\u2019s in it for you<\/b>\u00a0<\/p><p><\/p><p><\/p><p>- Full time 39 hours\/week permanent contract: Monday to Friday from 09:00 - 18:00<br \/>- Salary 23.500 euros gross\/year &#43; up to 6.000 euros gross\/year in bonus &#43; 1.100 euros food card, private medical insurance<br \/>- Great office location in Valencia hybrid<br \/>- Full paid training about the company and the project you will be working on\u00a0<br \/>- Career development program and specialized courses\u00a0<\/p><p><\/p><p><b>Experience the best version of you!\u00a0<\/b><\/p><p><\/p><p>At <b>Concentrix<\/b>, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.\u00a0<\/p><p><\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d\u00a0<\/p><p><\/p><p><i>Concentrix is an equal opportunity employer<\/i>\u00a0<\/p><p><i>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. 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We\u2019re a global leader in technology and services, powering the brands of the future. Across more than 70 countries, we support some of the world\u2019s most recognized brands \u2014 the ones you use every day \u2014 helping them grow through technology and integrated solutions.<\/p><p>If you\u2019re looking to develop your career and feel inspired, this is your opportunity.<\/p><p>As a <b>Fashion Support Consultant (remote from Spain)<\/b>, you\u2019ll be part of a dynamic team of game-changers shaping the future of the fashion industry.<\/p><p>\u00a0<\/p><p><b>Career Growth and Personal Development<\/b><\/p><p>This is your chance to grow, learn, and build meaningful connections. 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We\u2019re a global leader in technology and services, powering the brands of the future. Across more than 70 countries, we support some of the world\u2019s most recognized brands \u2014 the ones you use every day \u2014 helping them grow through technology and integrated solutions.<\/p><p>If you\u2019re looking to develop your career and feel inspired, this is your opportunity.<\/p><p>As a <b>Fashion Support Consultant (onsite)<\/b>, you\u2019ll be part of a dynamic team of game-changers shaping the future of the fashion industry.<\/p><p>\u00a0<\/p><p><b>Career Growth and Personal Development<\/b><\/p><p>This is your chance to grow, learn, and build meaningful connections. We provide comprehensive training, access to the latest tools, and continuous support to help you succeed and progress in your career.<\/p><p>\u00a0<\/p><p><b>What You Will Do in This Role<\/b><\/p><p>\u00a0<\/p><p>At the heart of everything we do is a commitment to people \u2014 our clients, their customers, our teams, our community, and our planet.<\/p><p>\u00a0<\/p><p>As a <b>Fashion Support Consultant<\/b>, you will:<\/p><ul><li>Handle incoming customer interactions via phone, email, and other channels, ensuring a high-quality service experience<\/li><li>Accurately log all interactions and provide timely solutions in line with service level agreements (SLAs)<\/li><li>Maintain up-to-date knowledge of products, services, and systems<\/li><li>Identify and escalate complex cases when needed to ensure effective resolution<\/li><\/ul><p>\u00a0<\/p><p><b>Your Qualifications<\/b><\/p><p>\u00a0<\/p><p>We welcome people from diverse backgrounds who are curious, motivated, and eager to learn. 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That\u2019s why we invest in our people, technology, and future \u2014 including yours.<\/p><p>In this role, you\u2019ll benefit from:<\/p><p>\u00a0<\/p><ul><li>Full-time (39 hours\/week) fixed-term contract, Monday to Friday (09:00\u201318:00)<\/li><li>Salary of \u20ac19.623,94 gross\/year &#43; up to \u20ac2.500 gross\/year in bonus<\/li><li>Office located in Barcelona<\/li><li>Referral bonus opportunities<\/li><li>Fully paid training on the company and your project<\/li><li>Career development programs and specialized courses<\/li><\/ul><p>\u00a0<\/p><p><b>Be Your Best Version<\/b><\/p><p>\u00a0<\/p><p>At Concentrix, we invest in our people because we know that when you thrive, our clients and their customers do too.<\/p><p>If this sounds like the next step in your career, we\u2019d love to hear from you. 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We\u2019re a global leader in technology and services, powering the brands of the future. Across more than 70 countries, we support some of the world\u2019s most recognized brands \u2014 the ones you use every day \u2014 helping them grow through technology and integrated solutions.<\/p><p>If you\u2019re looking to develop your career and feel inspired, this is your opportunity.<\/p><p>As a <b>Fashion Support Consultant (remote from Spain)<\/b>, you\u2019ll be part of a dynamic team of game-changers shaping the future of the fashion industry.<\/p><p>\u00a0<\/p><p><b>Career Growth and Personal Development<\/b><\/p><p>This is your chance to grow, learn, and build meaningful connections. We provide comprehensive training, access to the latest tools, and continuous support to help you succeed and progress in your career.<\/p><p>\u00a0<\/p><p><b>What You Will Do in This Role<\/b><\/p><p>\u00a0<\/p><p>At the heart of everything we do is a commitment to people \u2014 our clients, their customers, our teams, our community, and our planet.<\/p><p>\u00a0<\/p><p>As a <b>Fashion Support Consultant<\/b>, you will:<\/p><ul><li>Handle incoming customer interactions via phone, email, and other channels, ensuring a high-quality service experience<\/li><li>Accurately log all interactions and provide timely solutions in line with service level agreements (SLAs)<\/li><li>Maintain up-to-date knowledge of products, services, and systems<\/li><li>Identify and escalate complex cases when needed to ensure effective resolution<\/li><\/ul><p>\u00a0<\/p><p><b>Your Qualifications<\/b><\/p><p>\u00a0<\/p><p>We welcome people from diverse backgrounds who are curious, motivated, and eager to learn. If you are passionate about helping others and delivering excellent customer experiences, you will thrive with us.<\/p><p>\u00a0<\/p><p><b>Concentrix is a great match if you:<\/b><\/p><p>\u00a0<\/p><ul><li>Are bilingual or proficient in Dutch with an advanced level of English<\/li><li>Have a good understanding of IT platforms, equipment, and applications (Windows, MS Office, internet settings)<\/li><li>Feel comfortable working in a customer service environment<\/li><li>Have strong customer care skills, including active listening and problem-solving<\/li><li>Take ownership of customer requests and follow them through to resolution or escalation<\/li><\/ul><p>\u00a0<\/p><p>Don\u2019t meet every requirement? No problem. We\u2019re committed to building a diverse, inclusive, and authentic workplace. If you feel you\u2019re a good fit, we encourage you to apply \u2014 we\u2019ll do our best to find the right opportunity for you.<\/p><p>\u00a0<\/p><p><b>What\u2019s in It for You<\/b><\/p><p>\u00a0<\/p><p>We go beyond expectations by creating experiences that truly stand out. That\u2019s why we invest in our people, technology, and future \u2014 including yours.<\/p><p>In this role, you\u2019ll benefit from:<\/p><p>\u00a0<\/p><ul><li>Full-time (39 hours\/week) fixed-term contract, Monday to Friday (09:00\u201318:00)<\/li><li>Salary of \u20ac19.623,94 gross\/year &#43; up to \u20ac2.500 gross\/year in bonus<\/li><li>Remote from Spain<\/li><li>Referral bonus opportunities<\/li><li>Fully paid training on the company and your project<\/li><li>Career development programs and specialized courses<\/li><\/ul><p>\u00a0<\/p><p><b>Be Your Best Version<\/b><\/p><p>\u00a0<\/p><p>At Concentrix, we invest in our people because we know that when you thrive, our clients and their customers do too.<\/p><p>If this sounds like the next step in your career, we\u2019d love to hear from you. 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Bilingual R1740259\",\"campaign_type\":\"job_application\",\"job_title\":\"Fashion Support Consultant - (Italian speaking) - Onsite - LE02\",\"street\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"address\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"postal_code\":\"8020\",\"region\":\"Catalu\u00f1a\",\"country\":\"Spain\",\"short_description\":\"Step into a Game-Changing Career\\n\\nReady to join an innovative and fast-growing team? We\u2019re a global leader in technology and services, powering the brands of the future. Across more than 70 countries, we support some of the world\u2019s most recognized brands \u2014 the ones you use every day \u2014 helping them grow through technology and integrated solutions.\\nIf you\u2019re looking to develop your career and feel inspired, this is your opportunity.\",\"long_description\":\"<p>\u00a0<\/p><p>\u00a0<\/p><p>Fashion Support Consultant - (Italian speaking) - Onsite - LE02<\/p><p>\u00a0<\/p><p><b>Step into a Game-Changing Career<\/b><\/p><p>\u00a0<\/p><p>Ready to join an innovative and fast-growing team? We\u2019re a global leader in technology and services, powering the brands of the future. Across more than 70 countries, we support some of the world\u2019s most recognized brands \u2014 the ones you use every day \u2014 helping them grow through technology and integrated solutions.<\/p><p>If you\u2019re looking to develop your career and feel inspired, this is your opportunity.<\/p><p>As a <b>Fashion Support Consultant (Onsite from Barcelona)<\/b>, you\u2019ll be part of a dynamic team of game-changers shaping the future of the fashion industry.<\/p><p>\u00a0<\/p><p><b>Career Growth and Personal Development<\/b><\/p><p>This is your chance to grow, learn, and build meaningful connections. We provide comprehensive training, access to the latest tools, and continuous support to help you succeed and progress in your career.<\/p><p>\u00a0<\/p><p><b>What You Will Do in This Role<\/b><\/p><p>\u00a0<\/p><p>At the heart of everything we do is a commitment to people \u2014 our clients, their customers, our teams, our community, and our planet.<\/p><p>\u00a0<\/p><p>As a <b>Fashion Support Consultant<\/b>, you will:<\/p><ul><li>Handle incoming customer interactions via phone, email, and other channels, ensuring a high-quality service experience<\/li><li>Accurately log all interactions and provide timely solutions in line with service level agreements (SLAs)<\/li><li>Maintain up-to-date knowledge of products, services, and systems<\/li><li>Identify and escalate complex cases when needed to ensure effective resolution<\/li><\/ul><p>\u00a0<\/p><p><b>Your Qualifications<\/b><\/p><p>\u00a0<\/p><p>We welcome people from diverse backgrounds who are curious, motivated, and eager to learn. If you are passionate about helping others and delivering excellent customer experiences, you will thrive with us.<\/p><p>\u00a0<\/p><p><b>Concentrix is a great match if you:<\/b><\/p><p>\u00a0<\/p><ul><li>Are bilingual or proficient in Italian with an advanced level of English<\/li><li>Have a good understanding of IT platforms, equipment, and applications (Windows, MS Office, internet settings)<\/li><li>Feel comfortable working in a customer service environment<\/li><li>Have strong customer care skills, including active listening and problem-solving<\/li><li>Take ownership of customer requests and follow them through to resolution or escalation<\/li><\/ul><p>\u00a0<\/p><p>Don\u2019t meet every requirement? No problem. We\u2019re committed to building a diverse, inclusive, and authentic workplace. If you feel you\u2019re a good fit, we encourage you to apply \u2014 we\u2019ll do our best to find the right opportunity for you.<\/p><p>\u00a0<\/p><p><b>What\u2019s in It for You<\/b><\/p><p>\u00a0<\/p><p>We go beyond expectations by creating experiences that truly stand out. That\u2019s why we invest in our people, technology, and future \u2014 including yours.<\/p><p>In this role, you\u2019ll benefit from:<\/p><p>\u00a0<\/p><ul><li>Full-time (39 hours\/week) fixed-term contract, Monday to Friday (09:00\u201318:00)<\/li><li>Salary of \u20ac19.623,94 gross\/year &#43; up to \u20ac1.200 gross\/year in bonus<\/li><li>Office located in Barcelona<\/li><li>Referral bonus opportunities<\/li><li>Fully paid training on the company and your project<\/li><li>Career development programs and specialised courses<\/li><\/ul><p>\u00a0<\/p><p><b>Be Your Best Version<\/b><\/p><p>\u00a0<\/p><p>At Concentrix, we invest in our people because we know that when you thrive, our clients and their customers do too.<\/p><p>If this sounds like the next step in your career, we\u2019d love to hear from you. 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Bilingual R1740260\",\"campaign_type\":\"job_application\",\"job_title\":\"Fashion Support Consultant - (Polish speaking) - Onsite - LE02\",\"street\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"address\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"postal_code\":\"8020\",\"region\":\"Catalu\u00f1a\",\"country\":\"Spain\",\"short_description\":\"  .\",\"long_description\":\"<p>\u00a0<\/p><p>\u00a0<\/p><p>Fashion Support Consultant - (Polish speaking) - Onsite - LE02<\/p><p>\u00a0<\/p><p><b>Step into a Game-Changing Career<\/b><\/p><p>\u00a0<\/p><p>Ready to join an innovative and fast-growing team? We\u2019re a global leader in technology and services, powering the brands of the future. Across more than 70 countries, we support some of the world\u2019s most recognized brands \u2014 the ones you use every day \u2014 helping them grow through technology and integrated solutions.<\/p><p>If you\u2019re looking to develop your career and feel inspired, this is your opportunity. <\/p><p>As a <b>Fashion Support Consultant (Onsite from Barcelona)<\/b>, you\u2019ll be part of a dynamic team of game-changers shaping the future of the fashion industry.<\/p><p>\u00a0<\/p><p><b>Career Growth and Personal Development<\/b><\/p><p>This is your chance to grow, learn, and build meaningful connections. We provide comprehensive training, access to the latest tools, and continuous support to help you succeed and progress in your career.<\/p><p>\u00a0<\/p><p><b>What You Will Do in This Role<\/b><\/p><p>\u00a0<\/p><p>At the heart of everything we do is a commitment to people \u2014 our clients, their customers, our teams, our community, and our planet.<\/p><p>\u00a0<\/p><p>As a <b>Fashion Support Consultant<\/b>, you will:<\/p><ul><li>Handle incoming customer interactions via phone, email, and other channels, ensuring a high-quality service experience<\/li><li>Accurately log all interactions and provide timely solutions in line with service level agreements (SLAs)<\/li><li>Maintain up-to-date knowledge of products, services, and systems<\/li><li>Identify and escalate complex cases when needed to ensure effective resolution<\/li><\/ul><p>\u00a0<\/p><p><b>Your Qualifications<\/b><\/p><p>\u00a0<\/p><p>We welcome people from diverse backgrounds who are curious, motivated, and eager to learn. If you are passionate about helping others and delivering excellent customer experiences, you will thrive with us.<\/p><p>\u00a0<\/p><p><b>Concentrix is a great match if you:<\/b><\/p><p>\u00a0<\/p><ul><li>Are bilingual or proficient in Polish with an advanced level of English<\/li><li>Have a good understanding of IT platforms, equipment, and applications (Windows, MS Office, internet settings)<\/li><li>Feel comfortable working in a customer service environment<\/li><li>Have strong customer care skills, including active listening and problem-solving<\/li><li>Take ownership of customer requests and follow them through to resolution or escalation<\/li><\/ul><p>\u00a0<\/p><p>Don\u2019t meet every requirement? No problem. We\u2019re committed to building a diverse, inclusive, and authentic workplace. If you feel you\u2019re a good fit, we encourage you to apply \u2014 we\u2019ll do our best to find the right opportunity for you.<\/p><p>\u00a0<\/p><p><b>What\u2019s in It for You<\/b><\/p><p>\u00a0<\/p><p>We go beyond expectations by creating experiences that truly stand out. That\u2019s why we invest in our people, technology, and future \u2014 including yours.<\/p><p>In this role, you\u2019ll benefit from:<\/p><p>\u00a0<\/p><ul><li>Full-time (39 hours\/week) fixed-term contract, Monday to Friday (09:00\u201318:00)<\/li><li>Salary of \u20ac19.623,94 gross\/year &#43; up to \u20ac1.200 gross\/year in bonus<\/li><li>Office located in Barcelona<\/li><li>Referral bonus opportunities<\/li><li>Fully paid training on the company and your project<\/li><li>Career development programs and specialized courses<\/li><\/ul><p>\u00a0<\/p><p><b>Be Your Best Version<\/b><\/p><p>\u00a0<\/p><p>At Concentrix, we invest in our people because we know that when you thrive, our clients and their customers do too.<\/p><p>If this sounds like the next step in your career, we\u2019d love to hear from you. Apply today and discover why over 440,000 game-changers worldwide choose Concentrix as their employer of choice.<\/p><p>\u00a0<\/p><p><i>Concentrix is an equal opportunity employer<\/i>\u00a0<\/p><p><i>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. 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Bilingual R1740197\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Representative (French - Speaking) - On Site AM03\",\"street\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"address\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"postal_code\":\"8020\",\"region\":\"Catalunia\",\"country\":\"Spain\",\"short_description\":\".\",\"long_description\":\"<p><span style=\\\"color:#000000\\\"><b><span style=\\\"font-size:inherit\\\"><br \/>Job Description<\/span><\/b><\/span><\/p><p><span style=\\\"color:#4a4a4a\\\"><b><span style=\\\"font-size:inherit\\\">Experience the power of a game-changing career\u00a0\u00a0<\/span><\/b><\/span><\/p><br \/><p><span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\">Want to be part of an innovative and growing team? We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries.\u00a0\u00a0<\/span><\/span><\/p><br \/><p><span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\">If you\u2019re looking to grow and be inspired, as a<\/span><b><span style=\\\"font-size:inherit\\\"> Customer Service Representative<\/span><\/b><span style=\\\"font-size:inherit\\\"> <\/span><b><span style=\\\"font-size:inherit\\\">in Barcelona (on-site),<\/span><\/b><span style=\\\"font-size:inherit\\\"> you will be part of our team of game-changers who are powering the brands of the future in the Sport Clothing industry.\u00a0\u00a0<\/span><\/span><\/p><br \/><p><span style=\\\"color:#4a4a4a\\\"><b><span style=\\\"font-size:inherit\\\">Career growth and personal development\u00a0\u00a0<\/span><\/b><\/span><\/p><br \/><p><span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\">This is a great opportunity to experience the power of what\u2019s next and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed.\u00a0\u00a0<\/span><\/span><\/p><br \/><p><span style=\\\"color:#4a4a4a\\\"><b><span style=\\\"font-size:inherit\\\">What you will do in this role\u00a0<\/span><\/b><span style=\\\"font-size:inherit\\\">\u00a0<\/span><\/span><\/p><br \/><p><span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\">In everything we do, we believe in doing right by and for people \u2013 our clients, their customers, our people, our community, and our planet.\u00a0\u00a0<\/span><\/span><\/p><br \/><p><span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\">As a <\/span><b><span style=\\\"font-size:inherit\\\">Customer Service Representative <\/span><\/b><span style=\\\"font-size:inherit\\\">on our team, you will:\u00a0\u00a0<\/span><\/span><\/p><p><span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\">- Handle incoming customers contacts (via telephone, email, chat or other automated alerts) and solve users\u2019 demands\u00a0<br \/>- Log call details onto call management systems and provide response and resolution within SLA\u00a0<br \/>- Maintain service and product knowledge and expertise associated with applications specific to individual customers\u00a0<br \/>- Ensure contractual SLA is maintained\u00a0<\/span><\/span><\/p><br \/><p><span style=\\\"color:#4a4a4a\\\"><b><span style=\\\"font-size:inherit\\\">Your qualifications\u00a0<\/span><\/b><span style=\\\"font-size:inherit\\\">\u00a0<\/span><\/span><\/p><br \/><p><span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\">We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.\u00a0\u00a0<\/span><\/span><\/p><br \/><p><span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\">Concentrix is a great match if you:\u00a0\u00a0<\/span><\/span><\/p><p><span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\">- Are proficient or bilingual in French and advanced in English\u00a0<br \/>- Have good disposition to work in a customer service environment\u00a0<br \/>- Have customer care skills \u2013 ability to listen to and understand the customers\u2019 need\u00a0<br \/>- Can take ownership of, and progress calls to resolution or to escalate call to resolution\u00a0<\/span><\/span><\/p><br \/><p><span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\">Don\u2019t meet every requirement? No worries. We\u2019re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don\u2019t check every box, we still encourage you to apply. We\u2019ll do our best to match you with the right job, whether it\u2019s this one or another role.\u00a0\u00a0<\/span><\/span><\/p><br \/><p><span style=\\\"color:#4a4a4a\\\"><b><span style=\\\"font-size:inherit\\\">What\u2019s in it for you\u00a0<\/span><\/b><span style=\\\"font-size:inherit\\\">\u00a0<\/span><\/span><\/p><p><br \/><br \/><\/p><p><span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\">- Full-time 39 hours\/week permanent contract: Monday to Friday, 09:00 - 18:00<br \/>- Salary <\/span><\/span>19.623.9<span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\"> euros gross\/year &#43; up to 2,400 euros gross\/year in bonus \u00a0<br \/>- Opportunity to work from Barcelona Malaga or Valencia office<br \/>- Full paid training on the company and the project you&#39;ll be working on \u00a0<br \/>- Career development programs, specialized courses \u00a0<br \/>\u00a0\u00a0<\/span><\/span><\/p><p><span style=\\\"color:#4a4a4a\\\"><b><span style=\\\"font-size:inherit\\\">Experience the best version of you!\u00a0<\/span><\/b><span style=\\\"font-size:inherit\\\">\u00a0<\/span><\/span><\/p><br \/><p><span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\">At Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.<\/span><\/span><\/p><p><span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\">\u00a0\u00a0<\/span><\/span><\/p><p><span style=\\\"color:#4a4a4a\\\"><span style=\\\"font-size:inherit\\\">If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d\u00a0\u00a0<\/span><\/span><\/p><br \/><p><span style=\\\"color:#4a4a4a\\\"><i><span style=\\\"font-size:inherit\\\">Concentrix is an equal opportunity employer\u00a0<\/span><\/i><span style=\\\"font-size:inherit\\\">\u00a0<\/span><\/span><\/p><p><span style=\\\"color:#4a4a4a\\\"><i><span style=\\\"font-size:inherit\\\">We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. 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Esta filosof\u00eda impulsa todo lo que hacemos y crea el marco de c\u00f3mo tratamos a nuestros clientes y a nuestro personal.\\n \\nNo importa tu experiencia, comenzar a establecer tu carrera profesional puede parecer un desaf\u00edo, pero a menudo la respuesta es mucho m\u00e1s simple de lo que crees. \\nBuscamos expertos en atenci\u00f3n al cliente. \\nEste puesto es la oportunidad perfecta para alguien que considere que tiene habilidades de servicios al cliente.\\n \\n\u00bfQu\u00e9 aportar\u00edas a nuestro equipo?\\nTu pasi\u00f3n por hacer el bien a otras personas te ayudar\u00e1 a vincularte con tus clientes y tu equipo. 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This role focuses on Identity Governance &amp; Administration (IGA), access lifecycle automation, and Active Directory to Microsoft Entra ID transformation.<\/p><p><\/p><p>The ideal candidate combines strong technical expertise with a collaborative mindset\u2014able to simplify complex identity challenges, build scalable provisioning processes, and partner effectively across teams.<\/p><p><\/p><p><b>Key Responsibilities<\/b><\/p><ul><li><p>Lead identity provisioning and lifecycle management (Joiner\/Mover\/Leaver)<\/p><\/li><li><p>Design and manage IGA workflows for access requests and provisioning<\/p><\/li><li><p>Define and maintain entitlement and role models<\/p><\/li><li><p>Support AD \u2192 Entra ID migration in hybrid environments<\/p><\/li><li><p>Reduce over-provisioning and access sprawl<\/p><\/li><li><p>Improve automation, accuracy, and auditability<\/p><\/li><li><p>Embed Identity Security principles (least privilege, Zero Trust)<\/p><\/li><li><p>Partner across engineering, cloud, and GRC teams<\/p><\/li><li><p>Deliver actionable risk and access recommendations<\/p><\/li><\/ul><p><\/p><p><b>Required Qualifications<\/b><\/p><ul><li><p><b>8&#43; years experience in Identity Security, IAM, and IGA<\/b><\/p><\/li><li><p>Hands-on experience with an IGA platform (Saviynt preferred)<\/p><\/li><li><p><b>Experience with AD to Entra ID migrations<\/b><\/p><\/li><li><p>Strong knowledge of identity lifecycle, RBAC, and hybrid identity<\/p><\/li><li><p>Ability to assess risk and drive remediation<\/p><\/li><\/ul><p><\/p><p><b>Preferred<\/b><\/p><ul><li><p>Experience with Saviynt<\/p><\/li><li><p>Experience scaling enterprise provisioning or IGA programs<\/p><\/li><li><p>Familiarity with NIST, SOX, or audit controls<\/p><\/li><\/ul><p><\/p><p><b>What We&#39;re Looking For<\/b><\/p><ul><li><p>Clear communicator across technical and business audiences<\/p><\/li><li><p>Collaborative partner who builds strong relationships<\/p><\/li><li><p>Problem-solver who simplifies complex challenges<\/p><\/li><li><p>Service-oriented mindset balancing security and usability - 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VAIL RESORTS - 980006125\",\"reference_id\":\"980006125\",\"custom_reference_id\":\"980006125\",\"company_reference_id\":null},{\"wid\":\"7786e9d84c62100bef1d99be98f00000\",\"descriptor\":\"COGS (CORP) CAT Technology and Engineering SL\",\"reference_id\":\"CATTESTSTRATDIR\",\"custom_reference_id\":null,\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"rodrigo.madriz@concentrix.com\"},\"first_name\":\"Rodrigo Madriz Z\u00fa\u00f1iga (101726060)\"},\"category_groups\":[{\"id\":\"CF Global Security Group\",\"wid\":\"0227dc387a09019391b032fceb6566db\",\"descriptor\":\"Global Security Group\"}],\"job_requisition\":{\"id\":\"R1739810\",\"wid\":\"f8f7dba4555e1012b827c825d4510000\",\"descriptor\":\"Senior Identity & Access Management (IAM) Security Analyst (Bilingual English)\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"RECRUITING_INSTRUCTION-3-5\",\"compensation_grade\":{\"id\":\"CF Grade_T8\",\"wid\":\"c8e0e0a8af1d10107675404adcde0000\",\"descriptor\":\"Grade T8\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":null,\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"148\",\"campaign_id\":\"856\",\"campaign_title\":\"Booking\/ Norwegian\/ Hybrid\",\"campaign_type\":\"job_application\",\"job_title\":\"Travel Support Representative with Norwegian for Digital travel company\",\"street\":null,\"address\":null,\"city\":\"Sofia\",\"state\":\"Sofia City Province\",\"postal_code\":\"\",\"region\":\"Sofia\",\"country\":\"Bulgaria\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p data-pm-slice=\\\"1 1 []\\\"><strong>We need your expertise!<\/strong><\/p>\\n<p>Be a part of our dynamic team today and help us grow. If you are passionate about travel, then this is role for you. One of the world&rsquo;s largest travel marketplaces,&nbsp;our new client makes it easier for everyone to experience the world by offering&nbsp;memorable travel experiences, a variety of transportation options, and incredible places to stay.<\/p>\\n<p>We have an exciting new opportunity for a Travel Support Representative to join our diverse team. If you are a customer service focused individual with great communication skills, Norwegian and English language skills, apply now.<\/p>\\n<p>You will deliver high-touch customer care to travelers embarking on worldwide travel, finding solutions for flight, hotels,&nbsp;car rentals&nbsp;&nbsp;and beyond&nbsp;for their trips.<\/p>\\n<p><strong>Do you want standard working time? 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(With basic understanding to industry related terminologies)<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Strong computer navigation skills,&nbsp;Keyboarding Skills, internet surfing&nbsp;and PC Knowledge<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>High school diploma with three to six months of relevant experience &nbsp;is preferred<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Tolerance for repetitive work in a fast-paced, high production work environment<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Strong customer service skills, great communicator with ability to work as a team member<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Ability to rotate shifts, as needed<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>What can you expect from us:<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Fulltime role with standard working hours Monday &ndash; Friday from 10:00-19:00<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Competitive salary of 1840 Euro Gross + monthly performance-based bonuses<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Convenient office location, close to bus stations and the metro \/ Hybrid model of working<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Comprehensive initial training and onboarding (fully paid by us)<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Continuous training and upskilling programs through Concentrix University<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Professional Development and Career Navigation programs to map out the steps in your desired development<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Health and Wellbeing initiatives<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Relocation support if needed (accommodation and travel expenses)<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Part of the additional benefits are Health and Life Insurance, Multisport card, Transport allowance, Bonus for important life events, Additional paid leave for education, Corporate discounts, Company events and many more!<\/p>\\n<\/li>\\n<\/ul>\\n<p data-pm-slice=\\\"1 1 []\\\"><em>You appreciate our values of recognition, integrity, unity, and commitment, and you are eager to create the \\\"wow\\\" too. 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The role does not\u00a0require fluency in non\u2011English languages; linguistic accuracy is handled by translators and native\u2011speaker reviewers.\",\"long_description\":\"<p><span><b>Key Responsibilities<\/b><\/span><\/p><ul><li><span>Import translated XLIFF and caption files into authoring tools<\/span><\/li><li><span>Rebuild translated course versions to match the English source<\/span><\/li><li><span>Correct formatting, layout, and timing issues<\/span><\/li><li><span>Sync audio, video, and animations<\/span><\/li><li><span>Implement edits provided by native\u2011speaker reviewers<\/span><\/li><li><span>Collaborate with translators and regional translation reviewers for clarification on complex edits<\/span><\/li><li><span>Conduct technical QA to ensure functional accuracy<\/span><\/li><li><span>Maintain consistency across all language versions<\/span><\/li><li><span>Document processes and contribute to workflow improvements<\/span><\/li><\/ul><p><span><b>Required Qualifications<\/b><\/span><\/p><ul><li><span>Experience with eLearning authoring tools (Rise, Storyline preferred)<\/span><\/li><li><span>Strong attention to detail<\/span><\/li><li><span>Ability to follow structured workflows<\/span><\/li><li><span>Technical aptitude and willingness to learn new tools<\/span><\/li><li><span>Ability to work with feedback from multiple stakeholders<\/span><\/li><li><span>Strong organizational and time\u2011management skills<\/span><\/li><\/ul><p><span><b>Preferred Qualifications<\/b><\/span><\/p><ul><li><span>Experience with video editing tools (Synthesia, Vyond)<\/span><\/li><li><span>Experience working in a global or multilingual environment<\/span><\/li><li><span>Familiarity with XLIFF, SRT, and VTT\u00a0files<\/span><\/li><li><span>QA or content production experience<\/span><\/li><\/ul><p><span><b>Competencies<\/b><\/span><\/p><ul><li><span>Technical execution<\/span><\/li><li><span>Quality assurance<\/span><\/li><li><span>Collaboration<\/span><\/li><li><span>Problem\u2011solving<\/span><\/li><li><span>Process discipline<\/span><\/li><li><span>Adaptability<\/span><\/li><\/ul>\",\"ats_external_id\":\"R1737463\",\"location\":\"National Capital Region, National Capital Region\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-12T20:37:52.449+08:00\",\"created_at\":\"2026-06-18T02:04:18.398+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMDU3OA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Work-at-Home\/Associate--Digital-Learning-Production_R1737463\/apply\",\"head_count\":\"3\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Learning & Development\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"b67da9176e3d1063315edce36dd07e4b\",\"descriptor\":\"Concentrix CVG Philippines, Inc.\",\"reference_id\":\"YPH08\",\"organization_reference_id\":\"YPH08\"},\"language\":[],\"location\":{\"city\":\"National Capital Region\",\"state\":\"National Capital Region\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"1229\",\"primary_location\":{\"id\":\"PH-WAH-MAKAT-00\",\"wid\":\"bb20f395fa3c01a23310845e770755a9\",\"descriptor\":\"PHL NCR Makati Work-at-Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"wid\":\"ee94c049a057017a5fd52026db488f7d\",\"address\":\"lyra.lomocso@concentrix.com\"},\"last_name\":\"Lomocso\",\"first_name\":\"Lyra Melissa\"},\"categories\":[{\"id\":\"CF Learning and Development\",\"wid\":\"0227dc387a09018aa02fc419f6650349\",\"descriptor\":\"Learning & Development\"}],\"recruiters\":[{\"id\":\"101518664\",\"wid\":\"7e978fab56340138f5378e43ce48909a\",\"descriptor\":\"Lyra Melissa Lomocso (101518664)\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC0790\",\"wid\":\"f9af6d726098015c808d2f9450063be6\",\"descriptor\":\"Associate, Instructional Design\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-376235\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Work-at-Home\/Associate--Digital-Learning-Production_R1737463\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Work-at-Home\/Associate--Digital-Learning-Production_R1737463\/apply\",\"job_requisition_id\":\"R1737463\"}],\"organizations\":[{\"wid\":\"108a9bcf433310156ec64e86ff360000\",\"descriptor\":\"23394 - Opexother - CORPHQ\",\"reference_id\":\"CORPHQ\",\"custom_reference_id\":\"CORPHQ\"},{\"wid\":\"04876eb92348101570f6d68c2b2a0000\",\"descriptor\":\"W0ZVBY Corp_Hq\",\"reference_id\":\"W0ZVBY\",\"custom_reference_id\":\"W0ZVBY\"}],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"wid\":\"415168b1c411102f5af6307b60690003\",\"address\":\"margarida.charouco@concentrix.com\"},\"last_name\":\"Charouco\",\"first_name\":\"Margarida\"},\"category_groups\":[{\"id\":\"CF People Solutions Group\",\"wid\":\"0227dc387a09013df045540ced65dfe6\",\"descriptor\":\"People Solutions Group\"}],\"job_requisition\":{\"id\":\"R1737463\",\"wid\":\"ef9f6b35782210128ce42c2b73740000\",\"descriptor\":\"R1737463 Associate, Digital Learning Production (Open)\"},\"recruiter_group\":[{\"email\":{\"wid\":\"ee94c049a057017a5fd52026db488f7d\",\"address\":\"lyra.lomocso@concentrix.com\"},\"last_name\":\"Lomocso\",\"first_name\":\"Lyra Melissa\"}],\"requisition_type\":null,\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_10\",\"wid\":\"0227dc387a09013940c6f923e165de36\",\"descriptor\":\"Grade 10\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":null,\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"478\",\"campaign_id\":\"4260\",\"campaign_title\":\"GTM - English Cairo - GDS Required\",\"campaign_type\":\"job_application\",\"job_title\":\"English Customer Support Advisor \u2013 Greater Cairo | GDS Required\",\"street\":null,\"address\":null,\"city\":\"Cairo\",\"state\":\"Cairo Governorate\",\"postal_code\":null,\"region\":\"Greater Cairo\",\"country\":\"Egypt\",\"short_description\":\"Customer Service Advisor \u2013 Travel & GDS Support\",\"long_description\":\"<h1>Customer Service Advisor &ndash; Travel &amp; GDS Support<\/h1>\\n<h2>Job Overview<\/h2>\\n<p>The Customer Service Advisor&nbsp; &ndash; Travel &amp; GDS Support position interfaces with customers through inbound and outbound calls, emails, and chats to provide exceptional travel-related support. The role requires hands-on experience using Global Distribution Systems (GDS) and the ability to manage flight reservations, fare calculations, ticket modifications, and customer inquiries with accuracy and professionalism.<\/p>\\n<p>This role is ideal for customer-focused professionals with previous customer service experience and a strong understanding of airline reservation systems and travel operations.<\/p>\\n<hr \/>\\n<h2>In This Role, You'll:<\/h2>\\n<ul>\\n<li>\\n<p>Deliver high-quality customer support through phone, email, and chat channels.<\/p>\\n<\/li>\\n<li>\\n<p>Assist customers with flight bookings, reservation changes, cancellations, and travel-related inquiries.<\/p>\\n<\/li>\\n<li>\\n<p>Create, modify, and maintain Passenger Name Records (PNRs).<\/p>\\n<\/li>\\n<li>\\n<p>Search, interpret, and explain fare rules and ticket conditions.<\/p>\\n<\/li>\\n<li>\\n<p>Handle ticket exchanges and refunds, including both voluntary and involuntary cases resulting from schedule changes or flight cancellations.<\/p>\\n<\/li>\\n<li>\\n<p>Manage Special Service Requests (SSRs) such as seat selection, baggage requests, meal preferences, and other passenger needs.<\/p>\\n<\/li>\\n<li>\\n<p>Book and manage itineraries for different passenger types, including adults, children, and infants.<\/p>\\n<\/li>\\n<li>\\n<p>Support customers with multi-base pricing across Economy, Premium Economy, and Business Class cabins.<\/p>\\n<\/li>\\n<li>\\n<p>Resolve customer concerns efficiently while maintaining a high level of customer satisfaction.<\/p>\\n<\/li>\\n<li>\\n<p>Accurately document all customer interactions and booking activities.<\/p>\\n<\/li>\\n<\/ul>\\n<hr \/>\\n<h2>Essential Functions \/ Core Responsibilities<\/h2>\\n<ul>\\n<li>\\n<p>Ensure service delivery meets all contractual Key Performance Indicators (KPIs).<\/p>\\n<\/li>\\n<li>\\n<p>Utilize GDS systems to create, modify, price, and manage reservations.<\/p>\\n<\/li>\\n<li>\\n<p>Process ticket exchanges, reissues, and refunds according to airline policies and fare rules.<\/p>\\n<\/li>\\n<li>\\n<p>Review and interpret fare regulations to provide accurate guidance to customers.<\/p>\\n<\/li>\\n<li>\\n<p>Handle complex travel scenarios with professionalism and attention to detail.<\/p>\\n<\/li>\\n<li>\\n<p>Maintain accurate documentation and account records.<\/p>\\n<\/li>\\n<li>\\n<p>Demonstrate empathy, active listening, and strong problem-solving skills in every customer interaction.<\/p>\\n<\/li>\\n<li>\\n<p>Stay up to date with airline policies, procedures, and travel industry standards.<\/p>\\n<\/li>\\n<li>\\n<p>Collaborate with team members and support operational objectives.<\/p>\\n<\/li>\\n<\/ul>\\n<hr \/>\\n<h2>Candidate Profile<\/h2>\\n<h3>Mandatory Requirements<\/h3>\\n<ul>\\n<li>\\n<p>Minimum 6 months of experience in Customer Service.<\/p>\\n<\/li>\\n<li>\\n<p>Previous experience working with a Global Distribution System (GDS) is required.<\/p>\\n<\/li>\\n<li>\\n<p>Excellent English communication skills, both written and verbal.<\/p>\\n<\/li>\\n<li>\\n<p>Ability to work rotational shifts.<\/p>\\n<\/li>\\n<\/ul>\\n<h3>Preferred Skills &amp; Experience<\/h3>\\n<ul>\\n<li>\\n<p>Experience within the travel, airline, or hospitality industry.<\/p>\\n<\/li>\\n<li>\\n<p>Strong understanding of airline reservations and ticketing processes.<\/p>\\n<\/li>\\n<li>\\n<p>Knowledge of:<\/p>\\n<ul>\\n<li>\\n<p>Multi-base pricing (Economy, Premium Economy, Business)<\/p>\\n<\/li>\\n<li>\\n<p>Fare rules interpretation<\/p>\\n<\/li>\\n<li>\\n<p>Ticket exchanges and refunds<\/p>\\n<\/li>\\n<li>\\n<p>Voluntary and involuntary ticket changes<\/p>\\n<\/li>\\n<li>\\n<p>Passenger Name Record (PNR) management<\/p>\\n<\/li>\\n<li>\\n<p>Special Service Requests (SSRs)<\/p>\\n<\/li>\\n<li>\\n<p>Round-trip and multi-passenger bookings<\/p>\\n<\/li>\\n<\/ul>\\n<\/li>\\n<li>\\n<p>Strong attention to detail and accuracy.<\/p>\\n<\/li>\\n<li>\\n<p>Excellent problem-solving and analytical skills.<\/p>\\n<\/li>\\n<li>\\n<p>Ability to multitask in a fast-paced environment.<\/p>\\n<\/li>\\n<li>\\n<p>Customer-centric mindset with strong interpersonal skills.<\/p>\\n<\/li>\\n<\/ul>\\n<hr \/>\\n<h2>What We Offer<\/h2>\\n<ul>\\n<li>\\n<p>Competitive Salary Package<\/p>\\n<\/li>\\n<li>\\n<p>Transportation Provided<\/p>\\n<\/li>\\n<li>\\n<p>Medical &amp; Social Insurance<\/p>\\n<\/li>\\n<li>\\n<p>Fast-Track Career Growth Opportunities<\/p>\\n<\/li>\\n<li>\\n<p>Professional Development &amp; Continuous Learning<\/p>\\n<\/li>\\n<li>\\n<p>Dynamic and Supportive Work Environment<\/p>\\n<\/li>\\n<li>\\n<p>Exposure to International Travel Operations<\/p>\\n<\/li>\\n<\/ul>\\n<hr \/>\\n<h2>Disclaimer<\/h2>\\n<p>The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required for the role.<\/p>\\n<p>Concentrix is an equal-opportunity employer and considers all qualified applicants based on business needs and role requirements.<\/p>\",\"ats_external_id\":\"EG-4260\",\"location\":\"Cairo, Greater Cairo\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-21T03:59:17.736+04:00\",\"created_at\":\"2026-06-17T21:52:08.999+04:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-met1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80MjYw?\",\"apply_url\":\"https:\/\/concentrix-met1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80MjYw\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-met1\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"2\",\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"3\",\"auto_call\":\"0\",\"on_erp_listing\":\"1\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"1230\",\"campaign_id\":\"20552\",\"campaign_title\":\"Specialist, FAO R1736100\",\"campaign_type\":\"job_application\",\"job_title\":\"Specialist, FAO\",\"street\":\"IND Chennai - International Tech Park Chennai Radial Road\",\"address\":\"IND Chennai - International Tech Park Chennai Radial Road\",\"city\":\"Chennai\",\"state\":\"Tamil N\u0101du\",\"postal_code\":\"600117\",\"region\":null,\"country\":\"India\",\"short_description\":\"\",\"long_description\":\"<p>Concentrix is a technology-enabled global business services company specializing in customer engagement and improving business performance. 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En effet, pr&egrave;s de 80 % de nos cadres et dirigeants sont, issu de promotion interne ! C'est pourquoi nous offrons une gamme de programmes GRATUITS d'apprentissage et de d&eacute;veloppement con&ccedil;us pour te mettre sur la voie du type de carri&egrave;re que t&rsquo;as toujours envisag&eacute;.<\/p>\\n<p><strong>Ce que tu feras dans ce r&ocirc;le<\/strong><\/p>\\n<p>En tant que repr&eacute;sentant du service &agrave; la client&egrave;le au sein de notre &eacute;quipe, tu vas :<\/p>\\n<ul>\\n<li>Aider les clients &agrave; effectuer des t&acirc;ches simples, telles que trouver les heures d'ouverture, ou &agrave; traiter des r&eacute;clamations plus complexes.<\/li>\\n<li>Fournir un service &agrave; la client&egrave;le de premier ordre et aider les clients &agrave; r&eacute;pondre &agrave; toute une s&eacute;rie de d&eacute;fis.<\/li>\\n<li>Travailler pour atteindre des objectifs cl&eacute;s tels que la satisfaction du client et la qualit&eacute;.<\/li>\\n<li>Fournir des informations pr&eacute;cises, valables et compl&egrave;tes en utilisant les m&eacute;thodes\/outils ad&eacute;quats.<\/li>\\n<\/ul>\\n<p><strong>Tes qualifications<\/strong><\/p>\\n<p>Concentrix te conviendra parfaitement si :<\/p>\\n<ul>\\n<li>T'as un niveau &eacute;lev&eacute; de Fran&ccedil;ais (&eacute;crit et oral) et un bon niveau d'Anglais (B2)<\/li>\\n<li>T'as d&rsquo;excellentes comp&eacute;tences en r&eacute;daction et communication<\/li>\\n<li>T'es proactif, ax&eacute; sur les r&eacute;sultats, motiv&eacute; et capable de travailler en &eacute;quipe<\/li>\\n<li>T'es&nbsp;disponible pour des horaires tournants<\/li>\\n<li>T'es de nature analytique et capable d'anticiper les probl&egrave;mes et de trouver des solutions.<\/li>\\n<\/ul>\\n<p>Si tu penses ne pas avoir tous les atouts en main, nous t&rsquo;encourageons tout de m&ecirc;me &agrave; poser ta candidature. Nous ferons de notre mieux pour te trouver le poste qui te convient, qu'il s'agisse de celui-ci ou d'un autre.<\/p>\\n<p><strong>Quels sont tes avantages<\/strong><\/p>\\n<p>Dans ce r&ocirc;le, nous offrons des avantages qui t&rsquo;aident &agrave; soutenir un style de vie unique :<\/p>\\n<ul>\\n<li>Salaire comp&eacute;titif et prime de performance<\/li>\\n<li>T&eacute;l&eacute;travail au Portugal<\/li>\\n<li>Possibilit&eacute;s de primes de Refer a Friend (parrainage d&rsquo;un ami)<\/li>\\n<li>Formation compl&egrave;te et r&eacute;mun&eacute;r&eacute;e sur l'entreprise et le projet sur lequel tu vas travailler<\/li>\\n<li>Programmes de d&eacute;veloppement de carri&egrave;re<\/li>\\n<\/ul>\\n<p>Si tout cela te semble &ecirc;tre la prochaine &eacute;tape id&eacute;ale de ton parcours professionnel, nous voulons te conna&icirc;tre. Postule d&egrave;s aujourd'hui et d&eacute;couvre pourquoi plus de 440k+ game-changers &agrave; travers le monde appellent Concentrix leur \\\"employeur de choix\\\".<\/p>\\n<p><strong>Concentrix est un employeur qui souscrit au principe de l'&eacute;galit&eacute; des chances<\/strong><\/p>\\n<p><em>Nous sommes fiers d'&ecirc;tre une seule &eacute;quipe, une seule entreprise, &agrave; l'&eacute;chelle mondiale. Nous nous engageons &agrave; offrir des chances &eacute;gales d'emploi &agrave; tous les candidats et &agrave; cr&eacute;er un environnement de travail exempt de discrimination et de harc&egrave;lement. Toutes nos pratiques de recrutement sont fond&eacute;es sur les besoins de l'entreprise, les exigences du poste et les qualifications professionnelles, sans tenir compte de la race, de l'&acirc;ge, de l'identit&eacute; sexuelle, de l'orientation sexuelle, de la religion, de l'origine ethnique, de la situation familiale ou parentale, de l'origine nationale, du handicap ou de toute autre classification prot&eacute;g&eacute;e par les lois nationales en vigueur.<\/em><\/p>\\n<p><strong>L'&eacute;ligibilit&eacute; &agrave; l&rsquo;emploi<\/strong><\/p>\\n<p>Conform&eacute;ment &agrave; la l&eacute;gislation portugaise, seuls les candidats l&eacute;galement autoris&eacute;s &agrave; travailler au Portugal seront pris en consid&eacute;ration pour ce poste.<\/p>\\n<p><strong>&nbsp;<\/strong><\/p>\\n<p><strong>&nbsp;<\/strong><\/p>\\n<p><strong>&nbsp;<\/strong><\/p>\",\"ats_external_id\":\"PT-1050\",\"location\":\"Braga, Braga\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-16T00:59:03.695+01:00\",\"created_at\":\"2026-06-17T15:36:14.050+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMDUw?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMDUw\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"fr\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"3\",\"auto_call\":\"0\",\"on_erp_listing\":\"0\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"251\",\"campaign_id\":\"678\",\"campaign_title\":\"Italian | Qonto | Athens | Qonto IT ad2\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Care Italiano \u2013 Fintech | Ibrido ad Atene\",\"street\":\"\",\"address\":\"\",\"city\":\"Athens\",\"state\":null,\"postal_code\":null,\"region\":null,\"country\":\"Greece\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p>Unisciti a una fintech internazionale in forte crescita e costruisci la tua carriera in un ambiente dinamico e multiculturale \ud83d\udcf1<\/p>\\n<p>Stiamo assumendo <strong>Customer Relations Officer Italofoni <\/strong>per supportare un importante protagonista del settore Fintech che offre soluzioni bancarie digitali innovative per freelance, imprenditori e PMI.<\/p>\\n<p>Con sede ad Atene, questo ruolo ti permette di crescere in un ambiente internazionale e innovativo, con un modello di lavoro ibrido dopo la fase di onboarding.<\/p>\\n<p>Se ti piacciono le relazioni con i clienti e gli ambienti digitali in continua evoluzione, questa opportunit&agrave; &egrave; fatta per te.<\/p>\\n<p><strong>Perch&eacute; unirti a noi?<\/strong><\/p>\\n<p>Entra a far parte di un team internazionale di #GameChangers e contribuisci a offrire un&rsquo;esperienza cliente fluida e di alta qualit&agrave; all&rsquo;interno di una fintech in rapida crescita.<\/p>\\n<p>Supporterai quotidianamente professionisti nella gestione delle loro esigenze bancarie, sviluppando al contempo le tue competenze in un settore innovativo.<\/p>\\n<p><strong>Le tue responsabilit&agrave;<\/strong><\/p>\\n<ul>\\n<li>Gestire le richieste dei clienti (telefono, e-mail, chat)<\/li>\\n<li>Identificare i bisogni dei clienti e proporre soluzioni adeguate<\/li>\\n<li>Garantire una comunicazione chiara e professionale<\/li>\\n<li>Fornire informazioni sui servizi bancari (conti, pagamenti, carte, transazioni)<\/li>\\n<li>Gestire il follow-up dei casi clienti<\/li>\\n<li>Assicurare qualit&agrave;, conformit&agrave; e soddisfazione del cliente<\/li>\\n<\/ul>\\n<p><strong>Cosa rende questo ruolo unico<\/strong><\/p>\\n<p>\ud83c\udfe1 Modello ibrido dopo 3 mesi<\/p>\\n<p>\u23f0 Orari flessibili: 5 giorni a settimana (dal luned&igrave; alla domenica), 8 ore al giorno, tra le 07:00 e le 02:00<\/p>\\n<p>\ud83c\udf81 Bonus di anniversario di 500 &euro; dopo 1 anno<\/p>\\n<p>\ud83d\ude80 Settore fintech in forte crescita<\/p>\\n<p><strong>Profilo del candidato<\/strong><\/p>\\n<ul>\\n<li>Italiano livello C2<\/li>\\n<li>Inglese intermedio apprezzato<\/li>\\n<li>Esperienza nel servizio clienti considerata un plus<\/li>\\n<li>Ottime capacit&agrave; comunicative e orientamento al cliente<\/li>\\n<li>Capacit&agrave; di gestire situazioni con professionalit&agrave;<\/li>\\n<li>Buone competenze di scrittura<\/li>\\n<li>Attitudine dinamica e orientata ai risultati<\/li>\\n<\/ul>\\n<p><strong>Retribuzione &amp; benefit<\/strong><\/p>\\n<p>\ud83d\udcb0 <strong>Compenso<\/strong><\/p>\\n<ul>\\n<li>\\n<div>Retribuzione competitiva compresa tra 15.900 &euro; e 17.490 &euro; lordi annui<\/div>\\n<\/li>\\n<li>Bonus performance fino a 110 &euro;<\/li>\\n<li>14 stipendi all&rsquo;anno<\/li>\\n<li>Buoni pasto fino a 60 &euro; mensili<\/li>\\n<li>Extra per lavoro domenicale e turni notturni (22:00&ndash;02:00)<\/li>\\n<\/ul>\\n<p>\u2708\ufe0f <strong>Trasferimento &amp; inserimento<\/strong><\/p>\\n<ul>\\n<li>Volo e trasporto coperti dall&rsquo;azienda<\/li>\\n<li>Alloggio all&rsquo;arrivo<\/li>\\n<li>Supporto amministrativo completo per l&rsquo;assunzione in Grecia<\/li>\\n<li>Accesso a un prestito dopo 1 mese di lavoro<\/li>\\n<li>100 &euro; aggiuntivi in buoni pasto all&rsquo;arrivo<\/li>\\n<\/ul>\\n<p>\ud83c\udfe2 <strong>Benefit<\/strong><\/p>\\n<ul>\\n<li>Contratto a tempo indeterminato (CDI) dal primo giorno<\/li>\\n<li>Assicurazione sanitaria privata<\/li>\\n<li>Opportunit&agrave; di mobilit&agrave; internazionale<\/li>\\n<li>Eventi aziendali regolari<\/li>\\n<li>Attivit&agrave; sportive e benessere<\/li>\\n<li>Ristorante aziendale<\/li>\\n<\/ul>\\n<p>\ud83c\udf89 <strong>Una vera vita aziendale (non solo un lavoro)<\/strong><\/p>\\n<ul>\\n<li>Iniziative solidali (donazione del sangue)<\/li>\\n<li>Mercatino di Natale ed eventi stagionali<\/li>\\n<li>Summer party<\/li>\\n<li>Concorsi &ldquo;dipendente del mese&rdquo;<\/li>\\n<li>Workshop creativi<\/li>\\n<li>Attivit&agrave; di autodifesa e benessere<\/li>\\n<li>Accesso gratuito alla palestra<\/li>\\n<li>Serate di cinema all'aperto sul rooftop con vista sull&rsquo;Acropoli<\/li>\\n<\/ul>\\n<p>\u26a0\ufe0f <em>Nota: i candidati extra-UE devono possedere un permesso di lavoro valido in Grecia per essere presi in considerazione.<\/em><\/p>\\n<p><em>Concentrix Grecia &egrave; un datore di lavoro che garantisce pari opportunit&agrave;. Concentrix valorizza la diversit&agrave; come risorsa fondamentale e offre pari accesso alle opportunit&agrave; di impiego, indipendentemente da genere, et&agrave;, religione, etnia o qualsiasi altra caratteristica protetta dalle leggi nazionali applicabili.<\/em><\/p>\\n<p>&nbsp;<\/p>\",\"ats_external_id\":\"GR-678\",\"location\":\"Athens\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-09-16T16:40:59.178+03:00\",\"created_at\":\"2026-06-17T10:42:51.633+03:00\",\"latitude\":\"37.9838096\",\"longitude\":\"23.7275388\",\"landing_page_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82Nzg?\",\"apply_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82Nzg\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":\"banking\",\"contract_type\":\"permanent\",\"locale\":\"it\",\"remote_type\":\"wfh_flexible\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-greece\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"1\",\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":\"0\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"1717\",\"campaign_id\":\"1040\",\"campaign_title\":\" Tandem FA O2C SR \/ German \/ BM \/ Porto\",\"campaign_type\":\"job_application\",\"job_title\":\"Senior OTC Specialist Finance & Accounting (German-speaking)\",\"street\":null,\"address\":null,\"city\":\"Porto\",\"state\":\"Porto District\",\"postal_code\":null,\"region\":\"Porto\",\"country\":\"Portugal\",\"short_description\":\"Experience the power of a game-changing career!\",\"long_description\":\"<p>Are you looking for what&rsquo;s next? We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as a&nbsp;<strong>Senior O2C Specialist in Porto, Portugal (On-Site)<\/strong>, you will ensure that performance goals are met across all operations. And that we fulfil client expectations related to operational excellence: high targets regarding quality, efficiency &amp; customer journey improvement.<\/p>\\n<p><strong>Career growth and personal development<\/strong><\/p>\\n<p>We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed. At Concentrix, there&rsquo;s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p><strong>What you will do in this role<\/strong><\/p>\\n<p>As a Senior O2C Specialist, you will:<\/p>\\n<ul>\\n<li>Lead, manage and perform O2C operations: order management, billing, collections, cash application, and dispute resolution.<\/li>\\n<li>Prepare and Review AR aging reports, drive collection strategies, and reduce DSO.<\/li>\\n<li>Manage customer and internal stakeholder relationships, resolve escalated disputes, and negotiate payment terms.<\/li>\\n<li>Ensure compliance with Audit\/SOX\/internal controls, accounting standards, IFRS and tax implications.<\/li>\\n<li>Drive process automation, standardization, and efficiency initiatives.<\/li>\\n<li>Support month-end &amp; quarter-end closing, reconciliations, and reporting to senior management.<\/li>\\n<li>Train and mentor junior O2C specialists to build a strong team.<\/li>\\n<li>Collaborate with cross-functional teams (Sales, Logistics, Treasury, Tax).<\/li>\\n<\/ul>\\n<p><strong>Your qualifications<\/strong><\/p>\\n<p>Concentrix is a great match if you:<\/p>\\n<ul>\\n<li>Are fluent in German (written and spoken at C2 level) And proficiency in English (written and spoken at C1 level)<\/li>\\n<li>Have 5&ndash;7 years of experience in O2C \/ AR \/ Finance Operations, with at least 2 years in a supervisory\/lead role.<\/li>\\n<li>Deep knowledge of O2C processes, financial controls, and compliance frameworks.<\/li>\\n<li>Have strong analytical and problem-solving skills.<\/li>\\n<li>Have excellent stakeholder management and negotiation skills.<\/li>\\n<li>Have hands-on experience in ERP systems (SAP\/Oracle\/NetSuite\/Workday).<\/li>\\n<li>Have exposure to global business environments and multi-currency transactions.<\/li>\\n<li>Have leadership and mentoring capabilities.<\/li>\\n<li>Have advanced Excel and Reporting Skills<\/li>\\n<\/ul>\\n<p>If you feel you don&rsquo;t check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it&rsquo;s this or another role.<\/p>\\n<p><strong>What&rsquo;s in it for you<\/strong><\/p>\\n<p>In this role, we offer benefits that help you support your unique lifestyle:<\/p>\\n<ul>\\n<li>Competitive salary (base and additional bonuses)<\/li>\\n<li>Permanent Contract<\/li>\\n<li>Mon-Fri: 9AM-6PM<\/li>\\n<li>Health insurance since day 1<\/li>\\n<li>Relocation assistance included<\/li>\\n<li>Join a start-up project<\/li>\\n<li>Central location in Porto,&nbsp;Portugal<\/li>\\n<li>Bring-a-friend (referral) bonus opportunities<\/li>\\n<li>Full paid training on the company and the project you'll be working on<\/li>\\n<li>Career development programs<\/li>\\n<\/ul>\\n<p><strong>Experience the best version of you!<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p><strong>Concentrix is an equal-opportunity employer<\/strong><\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em><\/p>\\n<p><strong>Eligibility to work<\/strong><\/p>\\n<p>In accordance with Portugal&rsquo;s law, only applicants who are legally authorized to work in Portugal will be considered for this position.<\/p>\\n<p>&nbsp;<\/p>\",\"ats_external_id\":\"PT-1040\",\"location\":\"Porto, Porto\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-19T09:32:59.893+01:00\",\"created_at\":\"2026-06-17T10:39:50.517+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMDQw?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMDQw\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"1\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"3\",\"auto_call\":\"0\",\"on_erp_listing\":\"0\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"1808\",\"campaign_id\":\"719\",\"campaign_title\":\"Conseiller Client (F\/H) - Service client - Rabat- N\u00e9erlandophones\",\"campaign_type\":\"job_application\",\"job_title\":\"Conseiller Client (F\/H) - Service client - Rabat- N\u00e9erlandophones\",\"street\":null,\"address\":null,\"city\":\"Rabat\",\"state\":\"Rabat-Sal\u00e9-K\u00e9nitra\",\"postal_code\":null,\"region\":\"Rabat\",\"country\":\"Morocco\",\"short_description\":\"Rejoignez l\u2019\u00e9quipe Concentrix d\u00e8s aujourd\u2019hui.\",\"long_description\":\"<p><strong>Qui sommes-nous ?<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p><em>Concentrix est une entreprise internationale implant&eacute;e dans plus de 70 pays. Sp&eacute;cialistes de l'am&eacute;lioration de l'exp&eacute;rience client et de l'optimisation des processus m&eacute;tiers, nous aidons les entreprises &agrave; se transformer et atteindre l'excellence, dans un environnement inclusif, collaboratif et innovant.<\/em><\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Votre mission en tant que Conseiller Client&egrave;le<\/strong><\/p>\\n<p>Votre r&ocirc;le principal sera d&rsquo;&ecirc;tre l&rsquo;interlocuteur privil&eacute;gi&eacute; de nos clients. Vous aurez pour missions de :<\/p>\\n<p>&middot; Accompagner prospects et clients dans la r&eacute;solution de probl&egrave;mes ou pour fournir des renseignements.<\/p>\\n<p>&middot; Contribuer activement &agrave; promouvoir notre image de marque et &agrave; d&eacute;velopper la satisfaction client.<\/p>\\n<p>&middot; G&eacute;rer efficacement les r&eacute;clamations.<\/p>\\n<p>&middot; &Ecirc;tre un ambassadeur de la satisfaction client !<\/p>\\n<p>&nbsp;<\/p>\\n<p>Par quels moyens ? Des appels entrants, des mails, des courriers et, potentiellement, des interactions via les r&eacute;seaux sociaux. Pas de prospection t&eacute;l&eacute;phonique !<\/p>\\n<p><strong>Ce que nous vous offrons:<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>Chez Concentrix, nous faisons de la valorisation de nos talents une priorit&eacute;. Voici les avantages uniques que nous proposons pour reconna&icirc;tre votre contribution :<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>&middot; R&eacute;mun&eacute;ration et avantages :<\/strong><\/p>\\n<ul>\\n<li class=\\\"ewa-rteLine\\\">Prime de langue pour les profils multilingues<\/li>\\n<li class=\\\"ewa-rteLine\\\">Primes de performance<\/li>\\n<li class=\\\"ewa-rteLine\\\">Prime de r&eacute;gularit&eacute; &agrave; partir du 12 mois<\/li>\\n<li class=\\\"ewa-rteLine\\\">Prime sp&eacute;ciale A&iuml;d El Adha<\/li>\\n<li class=\\\"ewa-rteLine\\\">Horaires flexibles avec possibilit&eacute; de t&eacute;l&eacute;travail apr&egrave;s int&eacute;gration<\/li>\\n<li class=\\\"ewa-rteLine\\\">Acc&egrave;s gratuit &agrave; la salle de sport<\/li>\\n<li class=\\\"ewa-rteLine\\\">Transport assur&eacute;<\/li>\\n<\/ul>\\n<p><strong>&middot; Avantages sociaux :<\/strong><\/p>\\n<ul>\\n<li class=\\\"ewa-rteLine\\\">Assurance sant&eacute; avantageuse + CNSS\/AMO<\/li>\\n<li class=\\\"ewa-rteLine\\\">Retraite compl&eacute;mentaire apr&egrave;s un an<\/li>\\n<\/ul>\\n<p><strong>&middot; Conditions de travail optimales :<\/strong><\/p>\\n<p>o Une formation initiale et continue.<\/p>\\n<p>o Un environnement de travail valorisant la qualit&eacute; de vie au travail.<\/p>\\n<p>o Des perspectives d&rsquo;&eacute;volution professionnelle.<\/p>\\n<p>&nbsp;<\/p>\\n<p><u><strong>Le profil recherch&eacute;:<\/strong><\/u><\/p>\\n<p>&nbsp;<\/p>\\n<p>Nous recherchons des talents qui poss&egrave;dent :<\/p>\\n<p>&middot; Ma&icirc;trisent parfaitement <strong>le n&eacute;&eacute;rlandais aussi bien &agrave; l&rsquo;&eacute;crit qu&rsquo;&agrave; l&rsquo;oral. <\/strong>\ud83d\udde3\ufe0f<\/p>\\n<p>&middot; Poss&egrave;dent un excellent sens de la communication, sont organis&eacute;s, autonomes et adoptent une attitude positive. \ud83d\udca1<\/p>\\n<p>&middot; Ma&icirc;trisent les outils digitaux et font preuve d'une curiosit&eacute; naturelle pour adopter de nouvelles technologies. \ud83d\udda5\ufe0f<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Notre processus de recrutement:<\/strong><\/p>\\n<p>1. Pr&eacute;qualification t&eacute;l&eacute;phonique : une premi&egrave;re discussion avec un membre de l'&eacute;quipe recrutement pour valider les pr&eacute;requis du poste.<\/p>\\n<p>En pr&eacute;sentiel :<\/p>\\n<p>2. Pr&eacute;sentation collective, r&eacute;ponse &agrave; vos questions et passations de tests &eacute;crits (fran&ccedil;ais et informatique)<\/p>\\n<p>3. Entretien individuel (30 minutes) : une discussion approfondie avec un membre de notre &eacute;quipe recrutement pour valider vos comp&eacute;tences et aligner vos ambitions avec notre culture.<\/p>\\n<p>&nbsp;<\/p>\\n<p>Pr&ecirc;t(e) &agrave; relever ce d&eacute;fi ? Rejoignez l&rsquo;aventure Concentrix, l&agrave; o&ugrave; innovation et satisfaction client se rencontrent ! \ud83d\ude80<\/p>\",\"ats_external_id\":\"MA-719\",\"location\":\"Rabat, Rabat\",\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":\"\",\"salary_currency\":null,\"updated_at\":\"2026-10-16T17:21:45.995+02:00\",\"created_at\":\"2026-06-16T18:15:45.306+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83MTk?\",\"apply_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83MTk\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"nl\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-france\",\"internal_job_listing\":\"1\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"7\",\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"3\",\"auto_call\":\"0\",\"on_erp_listing\":\"0\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"252\",\"campaign_id\":\"674\",\"campaign_title\":\"B2B Sales \/ Dutch\/ Athens\",\"campaign_type\":\"job_application\",\"job_title\":\"Dutch B2B Sales Representative\",\"street\":\"\",\"address\":\"\",\"city\":\"Athens\",\"state\":null,\"postal_code\":null,\"region\":null,\"country\":\"Greece\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p><strong>Job Description:<\/strong><\/p>\\n<p>Are you fluent in <strong>Dutch<\/strong> and passionate about Sales? Have you problem-solving and excellent communication skills? Can you identify challenges and find ways to increase productivity?<\/p>\\n<p>Are you passionate about closing deals and do you have a natural drive for sales? Then join our fun-loving, multicultural team of #GameChangers at Concentrix Greece&nbsp; and use your sales skills in&nbsp;<strong>Dutch<\/strong>.&nbsp;&nbsp;<\/p>\\n<p>No two days will be the same as you&rsquo;ll provide valuable and memorable experiences to a wide range of customers for some of the world&rsquo;s best brands.&nbsp;<\/p>\\n<p><strong>What you&rsquo;ll be doing:<\/strong>&nbsp;<\/p>\\n<ul>\\n<li>Contacting potential clients by phone and by email&nbsp;<\/li>\\n<li>Closely managing and reporting on your sales pipeline&nbsp;<\/li>\\n<li>Consult with small-to-medium sized businesses in the market&nbsp;<\/li>\\n<li>Implementing tailored sales strategies to client portfolio&nbsp;<\/li>\\n<\/ul>\\n<p><strong>Requirements:<\/strong>&nbsp;<\/p>\\n<ul>\\n<li>Work experience in sales&nbsp;<\/li>\\n<li>Fluent in\u202f <strong>Dutch\u202f<\/strong><strong> <\/strong>language and good command of the English language&nbsp;<\/li>\\n<li>Absolute willingness to compete and win&nbsp;<\/li>\\n<li>Demonstrated ability to create and close business&nbsp;<\/li>\\n<li>Strong customer communication skills&nbsp;<\/li>\\n<li>Team player, ability to collaborate effectively in an international, multicultural environment&nbsp;<\/li>\\n<li>Self-motivated, self-starter attitude&nbsp;<\/li>\\n<li>Problem-detection and solving skills&nbsp;<\/li>\\n<\/ul>\\n<p><strong>What we offer:<\/strong>&nbsp;<\/p>\\n<ul>\\n<li>Full Relocation Support (including flights, accommodation &amp; transportation)&nbsp;<\/li>\\n<li>Indefinite contract&nbsp;<\/li>\\n<li>Competitive remuneration package (14 Salaries\/year)&nbsp;<\/li>\\n<li>20-25% monthly performance bonus&nbsp;<\/li>\\n<li>Daily meal voucher in Up Hellas Mastercard&nbsp;&nbsp;<\/li>\\n<li>Private health insurance + Dental Care&nbsp;<\/li>\\n<li>Opportunities for international Career through our International Mobility program<\/li>\\n<li>A challenging working environment<\/li>\\n<li>Employee events<\/li>\\n<li>Free gym, well-being activities and a rooftop cinema with Acropolis views<\/li>\\n<li>Enjoy with your co-workers your lunch break at our new Restaurant&nbsp;<\/li>\\n<\/ul>\\n<p><em>You appreciate our values of recognition, integrity, unity, and commitment, and you are eager to create the \\\"wow\\\" too. More than your background, it is your motivation and your personality that will make you part of our fun-loving community.<\/em>&nbsp;<\/p>\\n<p><em>Please note that non-EU residents must have a valid work permit in Greece to be considered for employment.<\/em>&nbsp;<\/p>\\n<p><em><strong>Concentrix<\/strong><\/em>&nbsp;<em><strong>Greece is an equal-opportunity employer.<\/strong><\/em><\/p>\\n<p><em><strong>Concentrix considers diversity a fundamental resource and offers everyone accesses to employment opportunities, regardless of gender, age, religion, ethnicity, or any other classification protected by applicable national laws.<\/strong><\/em><\/p>\",\"ats_external_id\":\"GR-674\",\"location\":\"Athens\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-01T17:26:21.091+03:00\",\"created_at\":\"2026-06-16T12:54:25.272+03:00\",\"latitude\":\"37.9838096\",\"longitude\":\"23.7275388\",\"landing_page_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82NzQ?\",\"apply_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82NzQ\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-greece\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"3\",\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":\"1\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"253\",\"campaign_id\":\"673\",\"campaign_title\":\"LI \/ Italian \/ Athens\",\"campaign_type\":\"job_application\",\"job_title\":\"Sales Development Representative with Italian\",\"street\":\"\",\"address\":\"\",\"city\":\"Athens\",\"state\":null,\"postal_code\":null,\"region\":null,\"country\":\"Greece\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p data-pm-slice=\\\"1 1 []\\\">Are you passionate and naturally driven by sales?<br \/>Join our fun-loving, multicultural team of #GameChangers at Concentrix Greece and put your Italian-language sales skills to use in the top professional networking and B2B platform industry.<\/p>\\n<p>No two days will be the same as you deliver valuable and memorable experiences to a wide range of customers representing some of the world&rsquo;s leading brands.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Key Responsibilities:<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Manage high-volume of inbound and outbound B2B sales activities, engaging regularly with clients across all stages of the sales funnel.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Engaging clients regularly on video meetings, via phone, email and social media outreach.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Identify and engage with alternative decision-makers or points of contact, using tools such as Sales Navigator and other lead generation methods.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Actively manage and maintain a healthy sales pipeline, driving prospects through each stage of the funnel.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Qualify leads and transition them seamlessly to the onboarding team to continue the customer journey and buying process.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Track and report on daily, monthly, and quarterly performance metrics to support sales targets.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Adhere to defined response-time SLAs and follow the required sales cadences at all times.<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Requirements:<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Fluent in English and Italian (spoken and written).<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Solid knowledge of business development and qualification methodologies, experience in lead generation would be beneficial.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Minimum of 1.5 years of sales experience, ideally within the tech or digital advertising space.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Strong organizational and time-management skills, with the ability to work independently.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Comfortably operating in a fast-paced, constantly evolving IT Sales environment.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Experience with Salesforce or a similar CRM tool.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Digital advertising knowledge would be considered as an 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activities<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Free gym access, wellness activities, and a rooftop cinema with Acropolis views<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>On-site restaurant to enjoy lunch breaks with colleagues<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><em>You appreciate our values of recognition, integrity, unity, and commitment, and you are eager to create the \\\"wow\\\" too. More than your background, it is your motivation and your personality that will make you part of our fun-loving community.<\/em>&nbsp;<\/p>\\n<p><em>Please note that non-EU residents must have a valid work permit in Greece to be considered for employment.<\/em>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><em><strong>Concentrix<\/strong><\/em>&nbsp;<em><strong>Greece is an equal-opportunity employer<\/strong><\/em><\/p>\\n<p><em><strong>Concentrix considers diversity a fundamental resource and offers everyone accesses to employment opportunities, regardless of gender, age, religion, ethnicity, or any other classification protected by applicable national laws.<\/strong><\/em><\/p>\",\"ats_external_id\":\"GR-673\",\"location\":\"Athens\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-09-16T16:40:58.941+03:00\",\"created_at\":\"2026-06-16T12:50:40.546+03:00\",\"latitude\":\"37.9838096\",\"longitude\":\"23.7275388\",\"landing_page_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82NzM?\",\"apply_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82NzM\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-greece\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"3\",\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":\"0\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"254\",\"campaign_id\":\"672\",\"campaign_title\":\"B2B Sales \/ Czech \/ Athens\",\"campaign_type\":\"job_application\",\"job_title\":\"Czech B2B Sales Representative\",\"street\":\"\",\"address\":\"\",\"city\":\"Athens\",\"state\":null,\"postal_code\":null,\"region\":null,\"country\":\"Greece\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p>&nbsp;<\/p>\\n<p><strong>Job Description:<\/strong><\/p>\\n<p>Are you fluent in <strong>Czech<\/strong> and passionate about Sales? 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More than your background, it is your motivation and your personality that will make you part of our fun-loving community.<\/em>&nbsp;<\/p>\\n<p><em>Please note that non-EU residents must have a valid work permit in Greece to be considered for employment.<\/em>&nbsp;<\/p>\\n<p><em><strong>Concentrix<\/strong><\/em>&nbsp;<em><strong>Greece is an equal-opportunity employer.<\/strong><\/em><\/p>\\n<p><em><strong>Concentrix considers diversity a fundamental resource and offers everyone accesses to employment opportunities, regardless of gender, age, religion, ethnicity, or any other classification protected by applicable national laws.<\/strong><\/em><\/p>\\n<p>&nbsp;<\/p>\",\"ats_external_id\":\"GR-672\",\"location\":\"Athens\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-09-16T16:40:58.879+03:00\",\"created_at\":\"2026-06-16T12:43:03.556+03:00\",\"latitude\":\"37.9838096\",\"longitude\":\"23.7275388\",\"landing_page_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82NzI?\",\"apply_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82NzI\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-greece\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"3\",\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":\"1\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"1231\",\"campaign_id\":\"20469\",\"campaign_title\":\"Manager I, Training &amp; Quality R1737902\",\"campaign_type\":\"job_application\",\"job_title\":\"Training and Quality Manager\",\"street\":\"MEX Mexico City Downtown Insurgentes\",\"address\":\"MEX Mexico City Downtown Insurgentes\",\"city\":\"Mexico City\",\"state\":\"Ciudad de Mexico\",\"postal_code\":\"03710\",\"region\":null,\"country\":\"Mexico\",\"short_description\":\"\",\"long_description\":\"<div><h3><b>Job Summary<\/b><\/h3><p>The <b>Training and Quality Manager<\/b> is responsible for overseeing and managing training and quality assurance programs within the organization. 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Nous excellons dans l'am\u00e9lioration de l'exp\u00e9rience client et l'optimisation des processus m\u00e9tiers, en aidant les entreprises \u00e0 se transformer et \u00e0 atteindre l'excellence dans un environnement inclusif, collaboratif et innovant.\",\"long_description\":\"<p><\/p><p><b>Votre mission <\/b><\/p><p>En tant qu\u2019infirmier(e), vous assurez un r\u00f4le cl\u00e9 \u00e0 travers les missions suivantes\u00a0:\u00a0<\/p><ul><li>Pr\u00e9parer l\u2019examen m\u00e9dical d\u2019embauche des nouvelles recrues et r\u00e9aliser les examens compl\u00e9mentaires sous la supervision du m\u00e9decin du travail<\/li><li>Suivre le d\u00e9ploiement des consultations m\u00e9dicales p\u00e9riodiques des collaborateurs<\/li><li>\u00c9valuer le degr\u00e9 d&#39;urgence d&#39;un accident, administrer les premiers soins et participer \u00e0 la gestion des accidents de travail en coordination avec le service assurance interne<\/li><li>Collaborer \u00e0 la pr\u00e9paration des comit\u00e9s d\u2019hygi\u00e8ne et de s\u00e9curit\u00e9 et assurer le suivi des actions correctives avec les responsables concern\u00e9s<\/li><li>Participer aux enqu\u00eates du comit\u00e9 d\u2019hygi\u00e8ne et de s\u00e9curit\u00e9 et proposer des moyens de pr\u00e9vention et des solutions d\u2019am\u00e9lioration<\/li><li>Appliquer les mesures correctives et de s\u00e9curit\u00e9 et veillant \u00e0 leur respect<\/li><li>Approvisionner la pharmacie du site<\/li><li>Assurer les formations sauveteurs secouristes<\/li><\/ul><p><\/p><p><b>Ce que nous vous offrons <\/b><\/p><p>Chez Concentrix, nous faisons de la valorisation et le bien-\u00eatre de nos talents une priorit\u00e9. Voici les avantages que nous vous offrons pour reconnaitre votre contribution\u00a0:<\/p><ul><li>Des possibilit\u00e9s d\u2019\u00e9volution, de mani\u00e8re \u00e9thique et \u00e9quitable<\/li><li>Des opportunit\u00e9s de d\u00e9veloppement professionnel<\/li><li>Une r\u00e9mun\u00e9ration attractive incluant une prime de performance p\u00e9riodique<\/li><li>Des avantages sociaux exceptionnels :<ul><li>Assurance sant\u00e9<\/li><li>Retraite compl\u00e9mentaire apr\u00e8s un an d\u2019anciennet\u00e9 dans l\u2019entreprise et souscription<\/li><li>Service de restauration \u00e0 des prix r\u00e9duits<\/li><li>Salle de sport avec coach d\u00e9di\u00e9 sur place. 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hybrid\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Advisor for NIKE with Dutch and English\",\"street\":null,\"address\":null,\"city\":\"Sofia\",\"state\":\"Sofia City Province\",\"postal_code\":\"\",\"region\":\"Sofia\",\"country\":\"Bulgaria\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p data-pm-slice=\\\"1 1 []\\\"><strong>Want to be part of the customer service team for the No.1 Sports Brand in the world?<\/strong><\/p>\\n<p>Check out our Customer Advisor Associate role below, and if it sounds like the job for you &ndash; then get in touch!<\/p>\\n<p><strong>What you'll do as Customer Advisor Associate?<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Handling customer request regarding wide range of sports products via phone and chat<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Providing accurate information and maintain detailed case notes<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Focusing on customer expectations and satisfaction<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Contributing to reaching individual and team performance targets<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>If you:<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Have fluent level \u043ef Dutch and English<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Are customer service-oriented<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Have excellent communication skills<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Have strong typing and PC skills<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Are analytical and problem-solving oriented<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>What can you expect from us:<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Flexible working hours &ndash; Monday - Saturday<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Salary at the amount of 2000 EUR gross with performance-based bonuses<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Quarterly bran discount &amp; additional Peak season incentives<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Professional Development and Career Navigation programs to map out the steps in your development<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Health and Wellbeing initiatives<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Part of the additional benefits are Health and Life Insurance, Multisport card, Transport allowance, Bonus for important life events, Additional paid leave for education, Corporate discounts and many more<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>That's just the beginning. Send us your CV now to open the door to the new career opportunities ahead of you!<\/strong><\/p>\\n<p><strong>We&rsquo;re looking forward to meeting you!<\/strong><\/p>\\n<p><em>You appreciate our values of recognition, integrity, unity, and commitment, and you are eager to create the \\\"wow\\\" too. More than your background, it is your motivation and your personality that will make you part of our fun-loving community.<\/em><\/p>\\n<p><em>Please note that non-EU residents must have a valid work permit in Bulgaria to be considered for employment.<\/em><\/p>\\n<p><strong><em>Concentrix<\/em><\/strong><strong> <em>Bulgaria is an equal-opportunity employer.<\/em><\/strong><\/p>\\n<p><strong><em>Concentrix considers diversity a fundamental resource and offers everyone accesses to employment opportunities, regardless of gender, age, religion, ethnicity, or any other classification protected by applicable national laws.<\/em><\/strong><\/p>\\n<p>Know someone perfect for this role? Refer a friend and earn an exciting reward when they join our team!&nbsp;<\/p>\\n<p><a href=\\\"..\/..\/..\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMDc\\\">External Referral Program - Bulgaria<\/a><\/p>\",\"ats_external_id\":\"BG-831\",\"location\":\"Sofia, Sofia\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-09-21T12:19:51.383+03:00\",\"created_at\":\"2026-06-12T16:41:41.453+03:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC84MzE?\",\"apply_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC84MzE\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":\"wfh_flexible\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-bulgaria\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":\"1\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"1602\",\"campaign_id\":\"620\",\"campaign_title\":\"Advisor I, Customer Service - Bilingual R1738757\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Representative (Portuguese-speaking) - Remote - Healthcare Industry GH03\",\"street\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"address\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"postal_code\":\"8020\",\"region\":\"Catalunya\",\"country\":\"Spain\",\"short_description\":\".\",\"long_description\":\"<p><b>Experience the power of a game-changing career<\/b>\u00a0<\/p><p><\/p><p>Are you looking for what\u2019s next? We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries.\u00a0\u00a0<\/p><p><\/p><p>If you\u2019re looking to grow and be inspired, as a <b>Customer Service Representative (remote)<\/b>, you will be part of our team of game-changers who are powering the brands of the future in healthcare.\u00a0<\/p><p>\u00a0\u00a0<\/p><p><b>Career growth and personal development<\/b>\u00a0<\/p><p><\/p><p>This is a great opportunity to experience the power of what\u2019s next and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed.\u00a0<\/p><p>\u00a0\u00a0<\/p><p><b>What you will do in this role<\/b>\u00a0<\/p><p><\/p><p>In everything we do, we believe in doing right by and for people \u2013 our clients, their customers, our people, our community, and our planet.\u00a0\u00a0\u00a0<\/p><p><\/p><p>As a <b>Customer Service Representative<\/b> on our team, you will:\u00a0\u00a0<\/p><p>- Efficiently organize and book appointments for customers\u00a0<\/p><p>- Make outbound calls to follow up on appointments and customer inquiries\u00a0<\/p><p>- Manage multiple tasks and priorities within a fast-paced environment\u00a0<\/p><p>- Perform various back-office tasks to support customer service operations\u00a0<\/p><p>- Provide excellent customer service both via phone and email\u00a0<\/p><p>- Gather and document all necessary information during customer interactions to ensure high-quality service\u00a0<\/p><p>- Continuously update knowledge of the company&#39;s services and procedures\u00a0<\/p><p>- Maintain a professional demeanour, even in stressful situations\u00a0<br \/>\u00a0<\/p><p><b>Your qualifications<\/b>\u00a0<\/p><p>We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.\u00a0<\/p><p><\/p><p><b>Concentrix is a great match if you:<\/b>\u00a0<\/p><p>- Are proficient or bilingual in Portuguese and Spanish<\/p><p>- Possess excellent organizational, listening and communication skills\u00a0<br \/>- Are detail oriented, open-minded, communicative and adaptable to different types of customers\u00a0<\/p><p>- Can work effectively in a fast-paced, multitasking environment\u00a0<\/p><p><\/p><p><b>It will be a plus if you have:<\/b>\u00a0<\/p><p>- Interest in the healthcare industry\u00a0<br \/>- Previous experience in customer service or Backoffice\u00a0<br \/>- Experience with Salesforce\u00a0<\/p><p>If you feel you don\u2019t check every box, we encourage you to apply anyway. We&#39;ll do our best to match you with the right job, whether it\u2019s this or another role.\u00a0<\/p><p><\/p><p><b>What\u2019s in it for you<\/b>\u00a0<\/p><p><\/p><p>In this role, we offer benefits that help you support your unique lifestyle:\u00a0<\/p><p>- Full-time 39 hours\/week indefinido<b> <\/b>contract: Monday to Friday, rotative between 08:00 - 19:00)<br \/>- Salary 20.162 gross\/year &#43; up to 1800 euros gross\/year in bonus\u00a0<br \/>- Central location in Barcelona<br \/>- Full paid training on the company and the project you&#39;ll be working on\u00a0<br \/>- Career development programs, specialized courses, and language classes \u00a0<br \/>\u00a0\u00a0<\/p><p><b>Experience the best version of you!<\/b>\u00a0<\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p><b>Concentrix is an equal opportunity employer\u00a0<\/b>\u00a0<\/p><p><i>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/i>\u00a0<\/p><p><span>R1738757<\/span><\/p>\",\"ats_external_id\":\"R1738757\",\"location\":\"Barcelona, Catalunya\",\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":\"\",\"salary_currency\":null,\"updated_at\":\"2026-10-21T01:59:14.821+02:00\",\"created_at\":\"2026-06-12T16:05:10.772+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82MjA?\",\"apply_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82MjA\/apply?\",\"head_count\":\"300\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"CLOSED\",\"wid\":\"8ce1be24e0e743929d9ae78aa55bad04\",\"descriptor\":\"Closed\"},\"company\":{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"organization_reference_id\":\"WES05\"},\"language\":[],\"location\":{\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"country\":{\"wid\":\"bd34c524a6a04ae6915f5d96fa086199\",\"iso2\":\"ES\",\"iso3\":\"ESP\",\"descriptor\":\"Spain\",\"iso_numeric\":\"724\"},\"postal_code\":\"8020\",\"primary_location\":{\"id\":\"ES-BAR-SELVA-01\",\"wid\":\"e3ece62c945d101d479c643715ac0000\",\"descriptor\":\"ESP Barcelona - 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We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as a&nbsp;<strong>Junior O2C Specialist in Porto, Portugal (On-Site)<\/strong>, you will ensure that performance goals are met across all operations. And that we fulfil client expectations related to operational excellence: high targets regarding quality, efficiency &amp; customer journey improvement.<\/p>\\n<p><strong>Career growth and personal development<\/strong><\/p>\\n<p>We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed. At Concentrix, there&rsquo;s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p><strong>What you will do in this role<\/strong><\/p>\\n<p>As a Junior O2C Specialist, you will:<\/p>\\n<ul>\\n<li>Process customer orders accurately and in a timely manner.<\/li>\\n<li>Generate invoices and credit notes ensuring compliance with company policies.<\/li>\\n<li>Perform daily cash application of customer payments.<\/li>\\n<li>Monitor AR aging reports and follow up with customers for overdue invoices.<\/li>\\n<li>Support resolution of simple customer queries and escalate complex disputes.<\/li>\\n<li>Assist in reconciliations, month-end &amp; quarter-end closing, and audit requirements.<\/li>\\n<li>Maintain updated customer master data in ERP.<\/li>\\n<\/ul>\\n<p><strong>Your qualifications<\/strong><\/p>\\n<p>Concentrix is a great match if you:<\/p>\\n<ul>\\n<li>Are fluent in German (written and spoken at C2 level) And proficiency in English (written and spoken at C1 level)<\/li>\\n<li>Have 2&ndash;5 years of experience in Accounts Receivable \/ O2C \/ Finance Operations.<\/li>\\n<li>Have knowledge of accounting and finance principles.<\/li>\\n<li>Have good analytical skills and knowledge of MS Excel (v-lookups, pivot tables preferred).<\/li>\\n<li>Are familiar with ERP systems (SAP\/Oracle\/NetSuite) is a plus.<\/li>\\n<li>Have excellent communication and interpersonal skills.<\/li>\\n<\/ul>\\n<p>If you feel you don&rsquo;t check every box, we still encourage you to apply. 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Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p><strong>Concentrix is an equal-opportunity employer<\/strong><\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. 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We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as a<strong>&nbsp;Customer Service Representative in Lisbon, Portugal (On-Site)<\/strong>&nbsp;you will ensure that performance goals are met across all operations. And that we fulfill client expectations related to operational excellence: high targets regarding quality, efficiency &amp; customer journey improvement.<\/p>\\n<p><strong>Career growth and personal development<\/strong><\/p>\\n<p>We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed. At Concentrix, there&rsquo;s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p><strong>This is more than a customer service role&mdash;it&rsquo;s a chance to build a career while working closely with a globally admired motorcycle brand, where passion, performance, and customer experience ride side by side.<\/strong><\/p>\\n<p><strong>What you will do in this role<\/strong><\/p>\\n<p>As a Customer Service Representative, you will:<\/p>\\n<ul>\\n<li>Manage inbound calls, as well as real-time\u202fchat,&nbsp;email\u202fsupport,&nbsp;and social media,&nbsp;ensuring every interaction feels like a professional and friendly greeting.&nbsp;<\/li>\\n<\/ul>\\n<ul>\\n<li>Act as the primary liaison for members. You will provide information on programs, membership benefits, and&nbsp;assist&nbsp;with new member orientations.&nbsp;<\/li>\\n<\/ul>\\n<ul>\\n<li>Answer detailed questions regarding&nbsp;Motor Clothes, general merchandising, and parts and accessories (P&amp;A).&nbsp;<\/li>\\n<\/ul>\\n<ul>\\n<li>Inform the community about upcoming rallies, local shop events, and social gatherings to drive engagement and ridership.&nbsp;<\/li>\\n<\/ul>\\n<ul>\\n<li>Assist&nbsp;in managing contacts from dealerships, providing support for \\\"how-to\\\" questions, and&nbsp;facilitating&nbsp;partnerships within the network.&nbsp;<\/li>\\n<\/ul>\\n<ul>\\n<li>Address customer complaints with empathy and a \\\"Make Things Right\\\" attitude to ensure continued brand loyalty.&nbsp;<\/li>\\n<\/ul>\\n<p><strong>Your qualifications<\/strong><\/p>\\n<p>Concentrix is a great match if you:<\/p>\\n<ul>\\n<li>Have a high level of Italian and fluent in English (B2) - Both languages written and oral<\/li>\\n<li>Are genuinely passionate about motorcycles.\u202f&nbsp;(Active riders and motorcycle enthusiasts are strongly preferred)<\/li>\\n<li>Have good typing and computer skills (MS Office applications)<\/li>\\n<li>Are tech-savvy, with the ability to quickly learn new software and tools<\/li>\\n<li>Have the ability to explain complex concepts clearly and concisely<\/li>\\n<li>Previous experience in a customer service center is an advantage, but not required<\/li>\\n<\/ul>\\n<p>If you feel you don&rsquo;t check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it&rsquo;s this or another role.<\/p>\\n<p><strong>What&rsquo;s in it for you<\/strong><\/p>\\n<p>In this role, we offer benefits that help you support your unique lifestyle:<\/p>\\n<ul>\\n<li>Competitive salary and performance bonus<\/li>\\n<li>Central location in Lisbon,&nbsp;Portugal<\/li>\\n<li>Bring-a-friend (referral) bonus opportunities<\/li>\\n<li>Full paid training on the company and the project you'll be working on<\/li>\\n<li>Career development programs<\/li>\\n<\/ul>\\n<p><strong>Experience the best version of you!<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p><strong>Concentrix is an equal-opportunity employer<\/strong><\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em><\/p>\\n<p><strong>Eligibility to work<\/strong><\/p>\\n<p>In accordance with Portugal&rsquo;s law, only applicants who are legally authorized to work in Portugal will be considered for this position.<\/p>\",\"ats_external_id\":\"PT-991\",\"location\":\"Lisbon, Lisboa\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-16T14:28:00.694+01:00\",\"created_at\":\"2026-06-12T12:05:35.962+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC85OTE?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC85OTE\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"3\",\"auto_call\":\"0\",\"on_erp_listing\":\"0\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"1235\",\"campaign_id\":\"20324\",\"campaign_title\":\"Sr. Cloud &amp; Collaboration Engineer (TCF) R1738431\",\"campaign_type\":\"job_application\",\"job_title\":\"SRE DevOps- Python Automation Engineer\",\"street\":\"IND Hyderabad\",\"address\":\"IND Hyderabad\",\"city\":\"Hyderabad\",\"state\":\"Telang\u0101na\",\"postal_code\":\"500032\",\"region\":null,\"country\":\"India\",\"short_description\":\"We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. \\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p><\/p><p><span><b>Job Title:<\/b><\/span><\/p><p><span>SRE DevOps Engineer<\/span><\/p><p><span>\u00a0<\/span><\/p><p><span><b>Job Location:<\/b><\/span><\/p><p><span>Bengaluru , Hyderabad &amp; Chennai<\/span><\/p><p><span>\u00a0<\/span><\/p><p><span><b>Key Responsibilities :<\/b><\/span><\/p><p><span>\u00a0<\/span><\/p><p><span><b>Infrastructure Automation (Python-driven)<\/b><\/span><\/p><p><span>\u00a0<\/span><\/p><ul><li><span>Develop and maintain Python scripts\/tools to automate<\/span><\/li><li><span>Provisioning (VMs, containers, cloud resources)<\/span><\/li><li><span>Configuration management<\/span><\/li><li><span>System health checks and maintenance tasks<\/span><\/li><li><span>Build reusable automation frameworks and APIs<\/span><\/li><li><span>Reduce manual ops work through end-to-end automation pipelines<\/span><\/li><li><span>Create internal tools (Python-based) for dev productivity<\/span><\/li><\/ul><p><span>\u00a0<\/span><\/p><p><span><b>CI\/CD Pipeline Engineering<\/b><\/span><\/p><p><span>\u00a0<\/span><\/p><ul><li><span>End-to-end ownership of CI\/CD pipelines, deployments, and production releases<\/span><\/li><li><span>Automate , Build, test, deployment workflows<\/span><\/li><li><span>Integrate Python automation for: Test orchestration &amp; Deployment validations<\/span><\/li><\/ul><p><span>\u00a0<\/span><\/p><p><span><b>Site Reliability Engineering (SRE) Practices<\/b><\/span><\/p><p><span>\u00a0<\/span><\/p><ul><li><span>Define and manage:SLIs, SLOs, SLAs<\/span><\/li><li><span>Improve system reliability, scalability, and uptime<\/span><\/li><li><span>Perform: Root Cause Analysis (RCA) &amp;Incident management &amp; postmortems<\/span><\/li><\/ul><p><span>\u00a0<\/span><\/p><p><span><b>Monitoring, Logging &amp; Observability<\/b><\/span><\/p><p><span>\u00a0<\/span><\/p><ul><li><span>Implement monitoring solutions: Prometheus, Grafana, ELK, Datadog, Splunk<\/span><\/li><li><span>Use Python for: Custom metrics collection , Log parsing and analytics &amp; Alert automation<\/span><\/li><li><span>Support of ML platform operations and Kubernetes ecosystem<\/span><\/li><\/ul><p><span>\u00a0<\/span><\/p><p><span><b>Cloud &amp; Infrastructure Management<\/b><\/span><\/p><p><span>\u00a0<\/span><\/p><ul><li><span>Manage cloud platforms (AWS \/ Azure \/ GCP): Compute, storage, networking, serverless<\/span><\/li><li><span>Implement Infrastructure as Code (IaC):<\/span><\/li><li><span>Terraform, CloudFormation, ARM templates<\/span><\/li><\/ul><p><span>\u00a0\u00a0<\/span><\/p><p><span><b>Experience &amp; Mandatory skills:<\/b><\/span><\/p><p><span>\u00a0<\/span><\/p><ul><li><span>Overall 5 to 8 yrs exp with 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We\u2019re a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries.\u00a0\u00a0<\/p><p><\/p><p>If you\u2019re looking to grow and be inspired, as a <b>Customer Service Representative in Barcelona (On-site),<\/b> you will be part of our team of game-changers who are powering the brands of the future in tech, finance, travel, fashion, healthcare, and more.\u00a0<\/p><p><\/p><p><b>Career growth and personal development<\/b>\u00a0<\/p><p><\/p><p>We\u2019ll give you all the training, cutting-edge technologies, and the continuing support you\u2019ll need to succeed. At Concentrix, there\u2019s real career and personal growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That\u2019s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you\u2019ve always envisioned.\u00a0<\/p><p><\/p><p><b>What you will do in this role<\/b>\u00a0<\/p><p><\/p><p>As a Customer Service Representative on our team, you will:\u00a0<\/p><p><\/p><p>- Take incoming customer contacts (via telephone, email, chat other automated alerts) and solve users\u2019 demands\u00a0<br \/>- Log call details onto call management systems and provide response and resolution within SLA\u00a0<br \/>- Maintain service and product knowledge and expertise associated with applications specific to individual customers\u00a0<br \/>- Escalate potential service issues initially with Mentor\u00a0<br \/>- To follow all the processes and procedures of the project\u00a0<br \/>- Ensure contractual SLA is maintained\u00a0<\/p><p><\/p><p><b>Your qualifications<\/b>\u00a0<\/p><p><\/p><p>Concentrix is a great match if you:\u00a0<\/p><p><\/p><p>- Have a proficient or bilingual level of Dutch and German, and advanced level of English\u00a0<br \/>- Have good disposition to work in a customer service environment\u00a0<br \/>- Have customer care skills \u2013 ability to listen to and understand the customers\u2019 need\u00a0<br \/>- Can take ownership of, and progress calls to resolution or to escalate call to resolution\u00a0<\/p><p><\/p><p>If you feel you don\u2019t check every box, we encourage you to apply anyway. We&#39;ll do our best to match you with the right job, whether it\u2019s this or another role.\u00a0<\/p><p><\/p><p><b>What\u2019s in it for you<\/b>\u00a0<\/p><p><\/p><p>In this role, we offer benefits that help you support your <b>unique lifestyle:\u00a0<\/b><\/p><p><\/p><p>- Full-time 39 hours\/week permanent contract: rotative between Monday and Saturday, between 09.00 to 20.00<br \/>- Salary <span>23.786,68<\/span> euros gross\/year &#43; up to 2 000 euros gross\/year in bonus\u00a0<br \/>- Central location in Barcelona<br \/>- Bring-a-friend (referral) bonus opportunities\u00a0<br \/>- Full paid training on the company and the project you&#39;ll be working on\u00a0<br \/>- Career development programs, specialized courses, and language classes\u00a0\u00a0<\/p><p><\/p><p><b>Experience the best version of you!\u00a0<\/b><\/p><p><\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d\u00a0<\/p><p><\/p><p><i>Concentrix is an equal opportunity employer\u00a0<\/i>\u00a0<\/p><p><\/p><p><i>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/i>\u00a0<br \/><b><span>R1738424<\/span><\/b><\/p>\",\"ats_external_id\":\"R1738424\",\"location\":\"Barcelona, Barcelona\",\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":\"\",\"salary_currency\":null,\"updated_at\":\"2026-10-12T14:58:12.516+02:00\",\"created_at\":\"2026-06-11T16:04:53.690+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82MTY?\",\"apply_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82MTY\/apply?\",\"head_count\":\"300\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"5a03f0bff16e101ac0ba114cc14a0000\",\"descriptor\":\"Concentrix Spain Business Process Outsourcing S.L.U.\",\"reference_id\":\"WES05\",\"organization_reference_id\":\"WES05\"},\"language\":[],\"location\":{\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"country\":{\"wid\":\"bd34c524a6a04ae6915f5d96fa086199\",\"iso2\":\"ES\",\"iso3\":\"ESP\",\"descriptor\":\"Spain\",\"iso_numeric\":\"724\"},\"postal_code\":\"8020\",\"primary_location\":{\"id\":\"ES-BAR-SELVA-01\",\"wid\":\"e3ece62c945d101d479c643715ac0000\",\"descriptor\":\"ESP Barcelona - 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M\u0113s pal\u012bdzam da\u017eiem no pasaul\u0113 paz\u012bstam\u0101kajiem z\u012bmoliem stiprin\u0101t attiec\u012bbas ar klientiem, nodro&scaron;inot klientu apkalpo&scaron;anu, tehnisko atbalstu, p\u0101rdo&scaron;anu, digit\u0101los risin\u0101jumus, m\u0101ksl\u012bg\u0101 intelekta (AI) risin\u0101jumus un biznesa procesu pakalpojumus.M\u0113s esam vair\u0101k nek\u0101 70 valst\u012bs un apkalpojam klientus da\u017e\u0101d\u0101s nozar\u0113s, tostarp tehnolo\u0123iju, telekomunik\u0101ciju, e-komercijas, finan&scaron;u, t\u016brisma, vesel\u012bbas apr\u016bpes, izklaides un ener\u0123\u0113tikas jom\u0101s.<\/div>\\n<div class=\\\"x_elementToProof\\\">Latvij\u0101 m\u0113s sadarbojamies ar da\u017e\u0101diem starptautiskiem z\u012bmoliem, tostarp Airbnb un Samsung, un nodro&scaron;in\u0101m klientu apkalpo&scaron;anas risin\u0101jumus vair\u0101k\u0101s valod\u0101s, k\u0101 piem\u0113ram, latvie&scaron;u, ang\u013cu, krievu, ebreju un citas skandin\u0101vu valodas. Gaid\u012bsim pieteikumus ar\u012b no kandid\u0101tiem, kam ir citu valodu zin\u0101&scaron;anas!<\/div>\\n<div class=\\\"x_elementToProof\\\"><strong>&nbsp;<\/strong><\/div>\\n<div class=\\\"x_elementToProof\\\"><strong>K\u0101p\u0113c Concentrix?&nbsp;<\/strong>M\u0113s veidojam vidi, kur\u0101 tiek nov\u0113rt\u0113ta att\u012bst\u012bba, komandas darbs un darbinieku labb\u016bt\u012bba, pievienojoties mums, Tu ieg\u016bsi:<\/div>\\n<ul>\\n<li>\\n<div class=\\\"x_elementToProof\\\" role=\\\"presentation\\\">Apm\u0101c\u012bbas un nep\u0101rtrauktu atbalstu<\/div>\\n<\/li>\\n<li>Iesp\u0113jas person\u012bgajai un profesion\u0101lajai izaugsmei<\/li>\\n<li>Atbalsto&scaron;u un iek\u013caujo&scaron;u darba kult\u016bru<\/li>\\n<li>Soci\u0101los pas\u0101kumus, konkursus un darbinieku aktivit\u0101tes<\/li>\\n<li>\\n<div role=\\\"presentation\\\">Iesp\u0113ju str\u0101d\u0101t ar starptautiskiem&nbsp;z\u012bmoliem<\/div>\\n<\/li>\\n<li>\\n<div class=\\\"x_elementToProof\\\" role=\\\"presentation\\\">Un papildus labumus, ko nodor&scaron;ina uz\u0146\u0113muma, k\u0101 piem\u0113ram, apdro&scaron;in\u0101&scaron;anu un apmaks\u0101tu telefona r\u0113\u0137inu<\/div>\\n<\/li>\\n<li>\\n<div class=\\\"x_elementToProof\\\" role=\\\"presentation\\\">Iesp\u0113ju str\u0101d\u0101t no m\u0101j\u0101m vai ar\u012b no biroja R\u012bg\u0101 vai Daugavpil\u012b!<\/div>\\n<\/li>\\n<\/ul>\\n<div class=\\\"x_elementToProof\\\">&nbsp;<\/div>\\n<div class=\\\"x_elementToProof\\\"><strong>K\u0101 darbojas pieteik&scaron;an\u0101s?<\/strong><\/div>\\n<div class=\\\"x_elementToProof\\\">Kad pieteikums b\u016bs iesniegts, m\u0113s saglab\u0101sim Tavu profilu un sazin\u0101simies tad, kad atrad\u012bsim vakanci, kas atbilst Tavai pieredzei, prasm\u0113m un v\u0113lm\u0113m! T\u0101 k\u0101 &scaron;\u012b nav konkr\u0113ta vakance, atbildes laiks var at&scaron;\u0137irties, \u012bpa&scaron;i, ja konkr\u0113taj\u0101 br\u012bd\u012b mums nav piem\u0113rotu vakan\u010du. Bet, ja v\u0113lies pieteikties konkr\u0113tai vakancei jau &scaron;odien, aicin\u0101m apmekl\u0113t m\u016bsu karjeras vietni:&nbsp;<a class=\\\"ms-outlook-linkify\\\" title=\\\"http:\/\/www.jobs.concentrix.com\\\" href=\\\"http:\/\/www.jobs.concentrix.com\/\\\" target=\\\"_blank\\\" rel=\\\"noopener\\\" data-linkindex=\\\"0\\\">www.jobs.concentrix.com<\/a>!<\/div>\\n<div class=\\\"x_elementToProof\\\"><strong>M\u0113s ar prieku gaid\u012bsim Tavu pieteikumu un ceram dr\u012bzum\u0101 sagaid\u012bt Tevi Concentrix komand\u0101!<\/strong><\/div>\\n<p>----------<\/p>\\n<p><strong>ENG:<\/strong><\/p>\\n<p>Are you interested in future career opportunities with Concentrix? Then you've come to the right place! This is an open expression of interest and does not relate to a specific vacancy. By submitting your application, we can match your profile with current and future opportunities that align with your skills, experience, and preferences.<br \/><br \/><\/p>\\n<h4 style=\\\"margin: 0in; font-family: Calibri; font-size: 18.0pt;\\\"><span style=\\\"font-weight: bold;\\\">About Concentrix<\/span><\/h4>\\n<p>Concentrix is a global leader in customer experience (CX) and business services. We help some of the world's most recognized brands strengthen customer relationships through customer support, technical support, sales, digital solutions, AI, and business process services. Operating in more than 70 countries, we support clients across a wide range of industries, including technology, telecommunications, e-commerce, finance, travel, healthcare, entertainment, and energy.<\/p>\\n<p>In Latvia, we partner with a variety of international brands, amongst them AirBnB and Samsung and we deliver multilingual customer support solutions to customers around the world. Our teams provide services in Latvian and Russian, as well as several Scandinavian languages, Hebrew, and many other languages, making our workplaces truly international and diverse.<\/p>\\n<p><span style=\\\"font-weight: bold;\\\"><br \/>Why Concentrix?<\/span><\/p>\\n<p>At Concentrix, our people are at the heart of everything we do. We are committed to creating an environment where development, teamwork, and wellbeing are valued.<br \/><br \/><\/p>\\n<p><span style=\\\"font-weight: bold;\\\">When you join us, you'll enjoy:<\/span><\/p>\\n<ul style=\\\"direction: ltr; unicode-bidi: embed; margin-top: 0in; margin-bottom: 0in;\\\" type=\\\"disc\\\">\\n<li style=\\\"margin-top: 0; margin-bottom: 0; vertical-align: middle;\\\"><span style=\\\"font-family: Calibri; font-size: 11.0pt;\\\">Comprehensive onboarding, training, and ongoing coaching<\/span><\/li>\\n<li style=\\\"margin-top: 0; margin-bottom: 0; vertical-align: middle;\\\"><span style=\\\"font-family: Calibri; font-size: 11.0pt;\\\">Opportunities for personal and professional growth<\/span><\/li>\\n<li style=\\\"margin-top: 0; margin-bottom: 0; vertical-align: middle;\\\"><span style=\\\"font-family: Calibri; font-size: 11.0pt;\\\">A supportive and inclusive workplace culture<\/span><\/li>\\n<li style=\\\"margin-top: 0; margin-bottom: 0; vertical-align: middle;\\\"><span style=\\\"font-family: Calibri; font-size: 11.0pt;\\\">Social activities, competitions, and employee events<\/span><\/li>\\n<li style=\\\"margin-top: 0; margin-bottom: 0; vertical-align: middle;\\\"><span style=\\\"font-family: Calibri; font-size: 11.0pt;\\\">The opportunity to work with international brands and multilingual teams<\/span><\/li>\\n<li style=\\\"margin-top: 0; margin-bottom: 0; vertical-align: middle;\\\"><span style=\\\"font-family: Calibri; font-size: 11.0pt;\\\">The chance to deliver world-class customer experiences<\/span><\/li>\\n<\/ul>\\n<p>In Latvia, we have offices in Riga and Daugavpils.<br \/><br \/><\/p>\\n<h3 style=\\\"margin: 0in; font-family: Calibri; font-size: 18.0pt;\\\"><span style=\\\"font-weight: bold;\\\">How Our Expression of Interest Works<\/span><\/h3>\\n<p>When you submit your application, we will retain your profile and contact you when we identify a role that matches your background, skills, and preferences.<\/p>\\n<p>As this is not a recruitment process for a specific position, response times may vary. 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Then you've come to the right place!\",\"long_description\":\"<p>This is an open expression of interest and does not relate to a specific vacancy. By submitting your application, we can match your profile with current and future opportunities that align with your skills, experience, and preferences.<\/p>\\n<p><strong>About Concentrix<\/strong><\/p>\\n<p>Concentrix is a global leader in customer experience (CX) and business services. We help some of the world's most recognized brands strengthen customer relationships through customer support, technical support, sales, digital solutions, AI, and business process services.<\/p>\\n<p>Operating in more than 70 countries, we support clients across a wide range of industries, including technology, telecommunications, e-commerce, finance, travel, healthcare, entertainment, and energy.<\/p>\\n<p>In Estonia, we work with several well-known international brands, including Philips and Reima. Our teams deliver exceptional customer experiences while supporting customers across multiple markets and languages.<\/p>\\n<p><strong>Why Concentrix?<\/strong><\/p>\\n<p>At Concentrix, our people are at the heart of everything we do. We are committed to creating an environment where development, teamwork, and wellbeing are valued.<\/p>\\n<p><strong>When you join us, you'll enjoy:<\/strong><\/p>\\n<ul>\\n<li>Comprehensive onboarding, training, and ongoing coaching<\/li>\\n<li>Opportunities for personal and professional growth<\/li>\\n<li>A supportive and inclusive workplace culture<\/li>\\n<li>Social activities, competitions, and employee events<\/li>\\n<li>The opportunity to work with international brands and diverse teams<\/li>\\n<li>The chance to deliver world-class customer experiences<\/li>\\n<\/ul>\\n<p>In Estonia, we have offices in Tallinn and Tartu.<\/p>\\n<p><strong>How Our Expression of Interest Works<\/strong><\/p>\\n<p>When you submit your application, we will retain your profile and contact you when we identify a role that matches your background, skills, and preferences.<\/p>\\n<p>As this is not a recruitment process for a specific position, response times may vary. If we do not currently have a suitable vacancy available, or if we are experiencing a particularly high volume of recruitment activity, it may take some time before you hear from us. We appreciate your patience and look forward to getting to know you.<\/p>\\n<p>If you would like to apply for a specific position today, we encourage you to visit our careers site at jobs.concentrix.com to explore our current openings.<\/p>\\n<p><strong>We look forward to hearing from you and hopefully welcoming you to the Concentrix family!<\/strong><\/p>\",\"ats_external_id\":\"EE-131\",\"location\":\"Tallinn, Tallinn\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-20T02:59:17.213+03:00\",\"created_at\":\"2026-06-11T15:32:54.773+03:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-baltics.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMzE?\",\"apply_url\":\"https:\/\/concentrix-baltics.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMzE\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":\"telecommunications\",\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-baltics\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"16\",\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":\"0\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"335\",\"campaign_id\":\"311\",\"campaign_title\":\"Open Ad \/ Norwegian \/ Norway\",\"campaign_type\":\"job_application\",\"job_title\":\"\u00c5pen s\u00f8knad \u2013 Bli en del av Concentrix Norge!\",\"street\":\"\",\"address\":\"\",\"city\":\"Norway\",\"state\":null,\"postal_code\":null,\"region\":\"Norway\",\"country\":\"Norway\",\"short_description\":\"Send inn en \u00e5pen s\u00f8knad til Concentrix Norge!\",\"long_description\":\"<p>Er du interessert i fremtidige karrieremuligheter hos Concentrix? Da har du kommet til rett sted! Denne annonsen er en &aring;pen s&oslash;knad og gjelder ikke en spesifikk stilling. Ved &aring; sende inn din s&oslash;knad kan vi matche profilen din med n&aring;v&aelig;rende og fremtidige muligheter som passer dine erfaringer, kompetanser og &oslash;nsker.<\/p>\\n<h3><strong>Om Concentrix<\/strong><\/h3>\\n<p>Concentrix er en global leder innen kundeopplevelser (Customer Experience) og forretningstjenester. Vi hjelper noen av verdens mest kjente merkevarer med &aring; styrke kunderelasjonene sine gjennom kundeservice, teknisk support, salg, digitale l&oslash;sninger, AI og forretningsprosesser.<\/p>\\n<p>Vi er representert i over 70 land og leverer tjenester innen blant annet teknologi, telekommunikasjon, netthandel, finans, reiseliv, helse og energi og i Norge samarbeider vi med flere kjente merkevarer.<\/p>\\n<h3><strong>Hvorfor Concentrix?<\/strong><\/h3>\\n<p>Hos oss er menneskene v&aring;r viktigste suksessfaktor. Vi tilbyr en arbeidsplass der utvikling, fellesskap og trivsel st&aring;r i fokus.<\/p>\\n<p><strong>Hos oss f&aring;r du blant annet:<\/strong><\/p>\\n<ul>\\n<li>Tariffavtale og gode ansettelsesvilk&aring;r<\/li>\\n<li>Grundig oppl&aelig;ring, onboarding og kontinuerlig coaching<\/li>\\n<li>Muligheter for personlig og faglig utvikling<\/li>\\n<li>Et sterkt fellesskap med engasjerte kolleger<\/li>\\n<li>Sosiale aktiviteter, konkurranser og arrangementer<\/li>\\n<li>Muligheten til &aring; jobbe med kjente merkevarer<\/li>\\n<li>Sjansen til &aring; levere kundeservice i verdensklasse<\/li>\\n<\/ul>\\n<p>I Norge har vi kontor i Fredrikstad.<\/p>\\n<h3><strong>Slik fungerer interessemeldingen<\/strong><\/h3>\\n<p>N&aring;r du registrerer din s&oslash;knad, lagrer vi profilen din og kontakter deg n&aring;r vi finner en stilling som matcher din bakgrunn og dine preferanser.<\/p>\\n<p>Siden dette ikke gjelder en spesifikk rekruttering, kan tilbakemeldingstiden variere. Hvis vi ikke har ledige stillinger som passer profilen din akkurat n&aring;, eller dersom vi opplever perioder med h&oslash;y rekrutteringsaktivitet, kan det ta litt tid f&oslash;r du h&oslash;rer fra oss. Vi setter pris p&aring; t&aring;lmodigheten din og ser frem til &aring; bli bedre kjent med deg.<\/p>\\n<p>Dersom du &oslash;nsker &aring; s&oslash;ke p&aring; en spesifikk stilling allerede i dag, anbefaler vi at du bes&oslash;ker karrieresiden v&aring;r p&aring; jobs.concentrix.com for &aring; se v&aring;re ledige stillinger.<\/p>\\n<p><strong><br \/>Vi gleder oss til &aring; h&oslash;re fra deg &ndash; og kanskje &oslash;nske deg velkommen til Concentrix i fremtiden!<\/strong><\/p>\\n<p><span style=\\\"font-weight: bold;\\\">&nbsp;<\/span><\/p>\\n<p><strong>Concentrix is an equal opportunity employer. <\/strong><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<br \/><\/em><\/p>\",\"ats_external_id\":\"NO-311\",\"location\":\"Norway, Norway\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-02T01:59:15.487+02:00\",\"created_at\":\"2026-06-11T14:30:17.756+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-nordics.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMTE?\",\"apply_url\":\"https:\/\/concentrix-nordics.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMTE\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-nordics\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":\"0\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"336\",\"campaign_id\":\"309\",\"campaign_title\":\"Open ad \/ Finnish \/ Finland\",\"campaign_type\":\"job_application\",\"job_title\":\"Kiinnostuitko Concentrixista? J\u00e4t\u00e4 avoin hakemus!\",\"street\":\"\",\"address\":\"\",\"city\":\"Helsinki\",\"state\":\"Uusimaa\",\"postal_code\":null,\"region\":\"Helsinki\",\"country\":\"Finland\",\"short_description\":\"Oletko kiinnostunut tulevista uramahdollisuuksista Concentrixilla? Olet tullut oikeaan paikkaan!\",\"long_description\":\"<p>T&auml;m&auml; ilmoitus on avoin hakemus eik&auml; koske mit&auml;&auml;n tietty&auml; teht&auml;v&auml;&auml;. L&auml;hett&auml;m&auml;ll&auml; hakemuksesi voimme yhdist&auml;&auml; profiilisi nykyisiin ja tuleviin ty&ouml;mahdollisuuksiin, jotka vastaavat osaamistasi, kokemustasi ja kiinnostuksen kohteitasi.<\/p>\\n<p><strong>Tietoa Concentrixista<\/strong><\/p>\\n<p>Concentrix on maailmanlaajuinen asiakaskokemuksen (Customer Experience) ja liiketoimintapalveluiden johtava toimija. Autamme maailman tunnetuimpia br&auml;ndej&auml; vahvistamaan asiakassuhteitaan asiakaspalvelun, teknisen tuen, myynnin, digitaalisten ratkaisujen, teko&auml;lyn ja liiketoimintaprosessien avulla.<\/p>\\n<p>Toimimme yli 70 maassa ja tarjoamme palveluita muun muassa teknologian, televiestinn&auml;n, verkkokaupan, rahoituksen, matkailun, terveydenhuollon ja energia-alan yrityksille. Suomessa teemme yhteisty&ouml;t&auml; useiden tunnettujen br&auml;ndien kanssa, kuten Reiman ja Electroluxin.<\/p>\\n<p><strong>Miksi Concentrix?<\/strong><\/p>\\n<p>Ihmiset ovat toimintamme ydin. Tarjoamme ty&ouml;ymp&auml;rist&ouml;n, jossa kehittyminen, yhteis&ouml;llisyys ja hyvinvointi ovat keski&ouml;ss&auml;.<\/p>\\n<p><strong>Meill&auml; saat muun muassa:<\/strong><\/p>\\n<ul>\\n<li>Ty&ouml;suhteen ty&ouml;ehtosopimuksen (TES) mukaisilla ehdoilla<\/li>\\n<li>Kattavan perehdytyksen, koulutuksen ja jatkuvan tuen<\/li>\\n<li>Mahdollisuuksia ammatilliseen kasvuun ja urakehitykseen<\/li>\\n<li>Kannustavan ja yhteis&ouml;llisen ty&ouml;ymp&auml;rist&ouml;n<\/li>\\n<li>Hauskoja tapahtumia, kilpailuja ja yhteisi&auml; aktiviteetteja<\/li>\\n<li>Mahdollisuuden ty&ouml;skennell&auml; tunnettujen kansainv&auml;listen br&auml;ndien parissa<\/li>\\n<li>Tilaisuuden tarjota maailmanluokan asiakaspalvelua<\/li>\\n<\/ul>\\n<p>Suomessa toimistomme sijaitsee Helsingiss&auml;.<\/p>\\n<p><strong>N&auml;in avoin hakemus toimii<\/strong><\/p>\\n<p>Kun j&auml;t&auml;t avoimen hakemuksen, tallennamme profiilisi ja otamme sinuun yhteytt&auml;, kun l&ouml;yd&auml;mme taustaasi ja toiveitasi vastaavan ty&ouml;mahdollisuuden.<\/p>\\n<p>Koska kyseess&auml; ei ole tiettyyn teht&auml;v&auml;&auml;n kohdistuva rekrytointi, yhteydenotto voi joskus kest&auml;&auml; hieman tavallista kauemmin. Mik&auml;li meill&auml; ei juuri sill&auml; hetkell&auml; ole profiiliisi sopivia avoimia teht&auml;vi&auml; tai rekrytointim&auml;&auml;r&auml;mme on poikkeuksellisen suuri, pyyd&auml;mme k&auml;rsiv&auml;llisyytt&auml;si ja kiit&auml;mme kiinnostuksestasi.<\/p>\\n<p>Jos haluat hakea tietty&auml; teht&auml;v&auml;&auml; jo nyt, voit tutustua avoimiin ty&ouml;paikkoihimme urasivustollamme jobs.concentrix.com.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Odotamme innolla hakemustasi, ehk&auml; juuri sin&auml; olet tuleva Concentrix-tiimil&auml;isemme!<\/strong><\/p>\",\"ats_external_id\":\"FI-309\",\"location\":\"Helsinki, Helsinki\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-09-27T11:05:13.389+02:00\",\"created_at\":\"2026-06-11T14:21:19.898+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-nordics.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMDk?\",\"apply_url\":\"https:\/\/concentrix-nordics.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMDk\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":\"telecommunications\",\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-nordics\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":\"0\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"337\",\"campaign_id\":\"308\",\"campaign_title\":\"Open ad \/ Danish \/ Denmark\",\"campaign_type\":\"job_application\",\"job_title\":\"Interesseans\u00f8gning \u2013 Bliv en del af Concentrix Danmark\",\"street\":\"\",\"address\":\"\",\"city\":\"Copenhagen\",\"state\":null,\"postal_code\":null,\"region\":\"Copenhagen\",\"country\":\"Denmark\",\"short_description\":\"Er du interesseret i fremtidige karrieremuligheder hos Concentrix? S\u00e5 er du kommet til det rette sted!\",\"long_description\":\"<p>Denne annonce er en &aring;ben interesseans&oslash;gning og g&aelig;lder ikke en specifik stilling. Ved at sende din ans&oslash;gning kan vi matche din profil med nuv&aelig;rende og fremtidige muligheder, der passer til dine erfaringer, kompetencer og &oslash;nsker.<\/p>\\n<p><strong>Om Concentrix<\/strong><\/p>\\n<p>Concentrix er en global leder inden for kundeoplevelser (Customer Experience) og forretningsservices. Vi hj&aelig;lper nogle af verdens mest kendte brands med at styrke deres kunderelationer gennem kundeservice, teknisk support, salg, digitale l&oslash;sninger, AI og forretningsprocesser.<\/p>\\n<p>Vi er til stede i mere end 70 lande og leverer services inden for blandt andet teknologi, telekommunikation, e-handel, finans, rejser, sundhed og energi. I Danmark samarbejder vi med flere velkendte brands, herunder SAS, Electrolux og Allente.<\/p>\\n<p><strong>Hvorfor Concentrix?<\/strong><\/p>\\n<p>Hos os er mennesker vores vigtigste succesfaktor. Vi tilbyder en arbejdsplads, hvor udvikling, f&aelig;llesskab og trivsel er i fokus.<\/p>\\n<p><strong>Hos os f&aring;r du blandt andet:<\/strong><\/p>\\n<ul>\\n<li>Grundig onboarding, tr&aelig;ning og l&oslash;bende coaching<\/li>\\n<li>Muligheder for personlig og faglig udvikling<\/li>\\n<li>Et st&aelig;rkt f&aelig;llesskab med engagerede kolleger<\/li>\\n<li>Sociale aktiviteter, konkurrencer og events<\/li>\\n<li>Muligheden for at arbejde med velkendte internationale brands<\/li>\\n<li>Chancen for at levere kundeservice i verdensklasse<\/li>\\n<\/ul>\\n<p>I Danmark har vi kontor i K&oslash;benhavn.<\/p>\\n<p><strong>S&aring;dan fungerer interesseans&oslash;gningen<\/strong><\/p>\\n<p>N&aring;r du registrerer din interesseans&oslash;gning, gemmer vi din profil og kontakter dig, n&aring;r vi finder en stilling, der matcher din baggrund og dine pr&aelig;ferencer.<\/p>\\n<p>Da dette ikke er en specifik rekruttering, kan svartiden variere. Hvis vi ikke har aktuelle stillinger, der passer til din profil, eller hvis vi oplever en periode med h&oslash;j rekrutteringsaktivitet, kan der g&aring; lidt tid, f&oslash;r du h&oslash;rer fra os. Vi takker for din t&aring;lmodighed og ser frem til at l&aelig;re dig bedre at kende.<\/p>\\n<p>Hvis du &oslash;nsker at s&oslash;ge en specifik stilling allerede i dag, er du altid velkommen til at bes&oslash;ge vores karriereside p&aring; jobs.concentrix.com og se vores aktuelle ledige stillinger.<\/p>\\n<p><strong>Vi gl&aelig;der os til at h&oslash;re fra dig &ndash; og m&aring;ske byde dig velkommen til Concentrix-familien!<\/strong><\/p>\",\"ats_external_id\":\"DK-308\",\"location\":\"Copenhagen, Copenhagen\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-09-27T11:05:37.288+02:00\",\"created_at\":\"2026-06-11T14:13:53.043+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-nordics.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMDg?\",\"apply_url\":\"https:\/\/concentrix-nordics.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMDg\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":\"telecommunications\",\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-nordics\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":\"0\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"338\",\"campaign_id\":\"307\",\"campaign_title\":\"Open Ad \/ Swedish \/ Sweden\",\"campaign_type\":\"job_application\",\"job_title\":\"Intresseanm\u00e4lan \u2013 Bli en del av Concentrix Sverige!\",\"street\":\"\",\"address\":\"\",\"city\":\"Sweden\",\"state\":null,\"postal_code\":null,\"region\":\"Sweden\",\"country\":\"Sweden\",\"short_description\":\"Spontanans\u00f6kan till Concentrix Sverige! \",\"long_description\":\"<p>&Auml;r du intresserad av framtida karri&auml;rm&ouml;jligheter hos Concentrix? D&aring; har du hittat r&auml;tt! Den h&auml;r annonsen &auml;r en &ouml;ppen intresseanm&auml;lan och g&auml;ller inte en specifik tj&auml;nst. Genom att skicka in din ans&ouml;kan kan vi matcha din profil med nuvarande och framtida m&ouml;jligheter som passar dina erfarenheter, kompetenser och &ouml;nskem&aring;l.<\/p>\\n<h3><span style=\\\"font-weight: bold;\\\">Om Concentrix<\/span><\/h3>\\n<p>Concentrix &auml;r en global ledare inom kundupplevelse (Customer Experience) och aff&auml;rstj&auml;nster. Vi hj&auml;lper n&aring;gra av v&auml;rldens mest v&auml;lk&auml;nda varum&auml;rken att st&auml;rka sina kundrelationer genom kundservice, teknisk support, f&ouml;rs&auml;ljning, digitala l&ouml;sningar, AI och aff&auml;rsprocesser.<\/p>\\n<p>Vi finns i &ouml;ver 70 l&auml;nder och levererar tj&auml;nster inom bland annat teknologi, telekommunikation, e-handel, finans, resor, h&auml;lsa och energi. I Sverige arbetar vi med flera v&auml;lk&auml;nda varum&auml;rken, d&auml;ribland Allente, SAS, Bonnier, SJ och Electrolux.<\/p>\\n<h3><span style=\\\"font-weight: bold;\\\"><br \/>Varf&ouml;r Concentrix?<\/span><\/h3>\\n<p>Hos oss &auml;r m&auml;nniskorna v&aring;r viktigaste framg&aring;ngsfaktor. Vi erbjuder en arbetsplats d&auml;r utveckling, gemenskap och trivsel st&aring;r i fokus.<\/p>\\n<p><span style=\\\"font-weight: bold;\\\">Hos oss f&aring;r du bland annat:<\/span><\/p>\\n<ul style=\\\"direction: ltr; unicode-bidi: embed; margin-top: 0in; margin-bottom: 0in;\\\" type=\\\"disc\\\">\\n<li style=\\\"margin-top: 0; margin-bottom: 0; vertical-align: middle;\\\">\\n<p><span style=\\\"font-family: Calibri; font-size: 11.0pt;\\\">Kollektivavtal och trygga anst&auml;llningsvillkor<\/span><\/p>\\n<\/li>\\n<li style=\\\"margin-top: 0; margin-bottom: 0; vertical-align: middle;\\\">\\n<p><span style=\\\"font-family: Calibri; font-size: 11.0pt;\\\">Gedigen introduktion, utbildning och kontinuerlig coachning<\/span><\/p>\\n<\/li>\\n<li style=\\\"margin-top: 0; margin-bottom: 0; vertical-align: middle;\\\">\\n<p><span style=\\\"font-family: Calibri; font-size: 11.0pt;\\\">M&ouml;jligheter att utvecklas och v&auml;xa inom f&ouml;retaget<\/span><\/p>\\n<\/li>\\n<li style=\\\"margin-top: 0; margin-bottom: 0; vertical-align: middle;\\\">\\n<p><span style=\\\"font-family: Calibri; font-size: 11.0pt;\\\">Arbeta tillsammans med engagerade kollegor mot gemensamma m&aring;l<\/span><\/p>\\n<\/li>\\n<li style=\\\"margin-top: 0; margin-bottom: 0; vertical-align: middle;\\\">\\n<p><span style=\\\"font-family: Calibri; font-size: 11.0pt;\\\">En inkluderande kultur med aktiviteter, t&auml;vlingar och sociala event<\/span><\/p>\\n<\/li>\\n<li style=\\\"margin-top: 0; margin-bottom: 0; vertical-align: middle;\\\">\\n<p><span style=\\\"font-family: Calibri; font-size: 11.0pt;\\\">Chansen att leverera kundservice i v&auml;rldsklass f&ouml;r v&auml;lk&auml;nda varum&auml;rken<br \/><br \/><\/span><\/p>\\n<\/li>\\n<\/ul>\\n<p>I Sverige har vi kontor i &Ouml;stersund, &Aring;nge, Pite&aring;, G&ouml;teborg, Norrk&ouml;ping, Stockholm, Kalmar och Helsingborg.<br \/><br \/><\/p>\\n<h3 style=\\\"margin: 0in; font-family: Calibri; font-size: 18.0pt;\\\"><span style=\\\"font-weight: bold;\\\">S&aring; fungerar intresseanm&auml;lan<\/span><\/h3>\\n<p>N&auml;r du registrerar din intresseanm&auml;lan sparar vi din profil och kontaktar dig n&auml;r vi hittar en tj&auml;nst som matchar din bakgrund och dina preferenser.<\/p>\\n<p>Eftersom detta inte &auml;r en specifik rekrytering kan &aring;terkopplingen ibland dr&ouml;ja, s&auml;rskilt om vi saknar aktuella vakanser som passar din profil eller om vi har en period med h&ouml;g rekryteringsvolym. Vi tackar f&ouml;r ditt t&aring;lamod och ser fram emot att l&auml;ra k&auml;nna dig.<\/p>\\n<p>Om du vill s&ouml;ka en specifik tj&auml;nst redan idag &auml;r du alltid v&auml;lkommen att bes&ouml;ka v&aring;r karri&auml;rsida p&aring; jobs.concentrix.com och se v&aring;ra aktuella lediga tj&auml;nster.<br \/><br \/><\/p>\\n<p><span style=\\\"font-weight: bold;\\\">Vi ser fram emot att h&ouml;ra fr&aring;n dig och kanske v&auml;lkomna dig till Concentrix-familjen!<br \/><br \/><\/span><\/p>\\n<p><strong>Concentrix is an equal opportunity employer. <\/strong><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. 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Medical Equipment - 1200\u20ac Welcome Bonus\",\"street\":null,\"address\":null,\"city\":\"Porto\",\"state\":\"Porto District\",\"postal_code\":null,\"region\":\"Porto\",\"country\":\"Portugal\",\"short_description\":\"Experience the power of a game-changing career!\",\"long_description\":\"<p>Are you looking for what&rsquo;s next? We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as a <strong>Customer &amp; Technical Support Specialist<\/strong> in Porto, Portugal (On-Site), you will be providing customer care and technical assistance for medical devices, ensuring accurate order management and empathetic support to customers across European markets.<\/p>\\n<p><strong>Career growth and personal development<\/strong><\/p>\\n<p>We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed. At Concentrix, there&rsquo;s real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of <strong>FREE Learning and Leadership Development programs<\/strong> designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p><strong>What you will do in this role<\/strong><\/p>\\n<p>As a Customer &amp; Technical Support Specialist, you will:<\/p>\\n<ul>\\n<li>Deliver <strong>technical support and troubleshooting<\/strong> for medical diabetes devices, consumables and accessories.<\/li>\\n<li>Manage <strong>order intake and renewals<\/strong> in compliance with company guidelines.<\/li>\\n<li>Assist customers with <strong>product usage and ordering<\/strong> through multichannel support (calls, email, chat, and SMS).<\/li>\\n<li><strong>Accurately document<\/strong> all customer contacts in English.<\/li>\\n<li>Apply <strong>active listening and empathy<\/strong> to handle sensitive patients and situations.<\/li>\\n<li>Follow defined <strong>procedures and scripts<\/strong> to ensure regulatory and safety standards.<\/li>\\n<\/ul>\\n<p><strong>Your qualifications<\/strong><\/p>\\n<p>Concentrix is a great match if you:<\/p>\\n<ul>\\n<li>Are fluent, both verbal and written, in <strong>French<\/strong>&nbsp;+ <strong>C1 level in English<\/strong><\/li>\\n<li>Can support <strong>more than one market simultaneously<\/strong>.<\/li>\\n<li>Have a <strong>strong customer service orientation<\/strong> with excellent communication skills.<\/li>\\n<li>Possess <strong>problem-solving, prioritization, and organizational skills<\/strong>.<\/li>\\n<li>Stay <strong>calm under stress<\/strong> and adapt quickly to change.<\/li>\\n<li>Have the <strong>patience and good temper<\/strong> to handle disputes and emergencies.<\/li>\\n<li>Apply <strong>active listening and empathy<\/strong> to resolve client issues.<\/li>\\n<li>(Bonus) Bring <strong>knowledge or background in healthcare, diabetes devices, or technical support<\/strong>.<\/li>\\n<\/ul>\\n<p><strong>What&rsquo;s in it for you<\/strong><\/p>\\n<p>In this role, we offer benefits that support your lifestyle:<\/p>\\n<ul>\\n<li>Competitive salary (base and additional bonuses)<\/li>\\n<li><strong>1200&euro; Welcome Bonus<\/strong><\/li>\\n<li>Central location in Porto, Portugal<\/li>\\n<li>Bring-a-friend (referral) bonus opportunities<\/li>\\n<li>Full paid training on the company and the project you&rsquo;ll be working on<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Experience the best version of you!<\/strong><\/p>\\n<p>If this feels like the perfect next step in your career journey, we want to hear from you. 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At Concentrix, we\u2019re looking for passionate game-changers to deliver exceptional customer experiences and solutions for one of the world\u2019s best-known brands. If you're ready to grow with a Fortune 500 company with an inclusive, award-winning culture, your new career starts here. (Military veterans are encouraged to apply.)<\/p><p>&nbsp;<\/p><p><strong>A NEW CAREER POWERED BY YOU<\/strong><\/p><p>Are you looking for a career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging? Would you like to join a Fortune 500 company that earns \u201c<strong>World\u2019s Best Workplaces<\/strong>,\u201d \u201c<strong>Best Company Culture<\/strong>,\u201d and \u201c<strong>Best Companies for Career Growth<\/strong>\u201d awards every year? 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That\u2019s why we offer a range of no-cost learning and leadership development programs designed to set you on your way to the kind of career you\u2019ve always envisioned.<\/p><p>&nbsp;<\/p><p><strong>WHAT YOU WILL DO IN THIS ROLE&nbsp;<\/strong><\/p><p>As a Customer Service Representative, you\u2019ll:<\/p><ul><li><p>Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer. Clarify customer requirements; probe for understanding, use decision-support tools and resources to resolve customer issues that are non-standard\/unstructured and require some clarification or conceptual thinking<\/p><\/li><li><p>Servicing both Debit\/Credit Card and Debit\/Credit Card Fraud Calls.&nbsp; Servicing active debit\/credit card accounts including calls related to or inquiries of: Monetary transactions, non-monetary and maintenance transactions, provision of merchant\/cash authorizations, release authorizations or adjustments, account growth, and work cases.&nbsp;&nbsp;&nbsp; Non-Monetary transaction and maintenance transaction: adding authorized users, adding secondary account holder, balance transfers, enhanced account type, change of reward programs or repricing.&nbsp; Origination of new accounts.&nbsp; Debit\/Credit Card Fraud, addressing members report of unauthorized activity on their credit card or respond to outbound contacts.&nbsp; This includes calls from members who have filed a credit card fraud claim and have follow-up questions or calling to provide additional information regarding their fraud claim.<\/p><\/li><li><p>Maintain broad knowledge of client products and\/or services<\/p><\/li><li><p>Prepare complete and accurate work including appropriate notation of accounts as required<\/p><\/li><li><p>Be tenacious in tracking, documenting, and retrieving information in call tracking database<\/p><\/li><li><p>Be comfortable with fraud prevention, collections, and transaction disputes<\/p><\/li><li><p>Ensure service delivered to our customers meets contractual Key Performance Indicator<\/p><\/li><li><p>Deliver expert customer experiences\u2026with a smile.<\/p><\/li><\/ul><p><\/p><p><\/p><p><strong>YOUR QUALIFICATIONS<\/strong><\/p><p>Your skills, integrity, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our Customer Service Representative role include:<\/p><ul><li><p>You must be at least 18 years of age<\/p><\/li><li><p>A high school diploma or equivalent<\/p><\/li><li><p>Strong communication skills in both verbal and written format<\/p><\/li><li><p>Exceptional listening and relationship building skills<\/p><\/li><li><p>Creative problem solver<\/p><\/li><li><p>Must have a minimum of 6 months customer service experience<\/p><\/li><li><p>Preferred experience in the banking and credit card industries<\/p><\/li><li><p>Strong PC knowledge and computer navigation skills<\/p><\/li><li><p>Proficiency in fast-paced multi-tasking and able to demonstrate resiliency in a fast-paced metric driven environment<\/p><\/li><li><p>Eagerness to learn new technologies<\/p><\/li><li><p>Must reside in the United States or have a valid U.S. address for residence, and must be located near 1900 Meyer Drury Drive, Arnold, MO<\/p><\/li><\/ul><p><\/p><p><\/p><p><strong>WHAT\u2019S IN IT FOR YOU<\/strong><\/p><p>One of our company\u2019s Culture Beliefs says, \u201cWe champion our people.\u201d That\u2019s why we invest in our game-changers, our infrastructure, and our capabilities to ensure long-term success for both our teams and our clients. And we\u2019ll invest in YOU to aid in your career path and in your personal development. In this role, you\u2019ll also be provided with:<\/p><ul><li><p>The base salary range for this position is $17\/hr. (pay rate will not be below the applicable minimum wage), plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program (EAP), 401(k) retirement plan, paid time off and holidays, and paid training days.<\/p><\/li><li><p>DailyPay enrollment option to access pay \\\"early,\\\" when you want it<\/p><\/li><li><p>Company networking opportunities with organized groups in the following topics: Network of Women, Black Professionals, LGBTQ+ Pride, Ability (Disabilities), Dynamic (Neurodiversity), Women in Tech, OneEarth Champions, and more<\/p><\/li><li><p>Health and wellness programs with trained partners to help promote a healthy you<\/p><\/li><li><p>Mentorship programs that support your rewarding career journey&nbsp;<\/p><\/li><li><p>A modern, state-of-the-art office setting with advanced technologies and a great team<\/p><\/li><li><p>Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support<\/p><\/li><li><p>Celebrations for Concentrix Day, Game-Changer Appreciation Day, Customer Service Week, World Clean Up Day, #MyOneEarthPromise, and more<\/p><\/li><\/ul><p>&nbsp;<\/p><p><strong>REIMAGINE THE BEST VERSION OF YOU!&nbsp;<\/strong><\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why half a million game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d<\/p><p>&nbsp;<\/p><p><strong>JOB AVAILABILITY<\/strong><\/p><p>We accept applications for this position on an ongoing basis. It is currently for an existing, immediate vacancy; however, we are also considering applications for future opportunities as they arise. We encourage all interested candidates to apply.<\/p><p><br><br><p><strong>Physical and Mental Requirements:<br><\/strong>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p><p><strong>&nbsp;<\/strong><\/p><p><strong>Equal Employment Opportunity:<\/strong><\/p><p>Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.<\/p><p>&nbsp;<\/p><p>For more information regarding your EEO rights as an applicant, please visit the following websites:<\/p><ul><li><p><a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf\\\"><u>English<\/u><\/a>&nbsp;&nbsp;<\/p><\/li><li><p><a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf\\\"><u>Spanish<\/u><\/a><\/p><\/li><\/ul><p><\/p><p><strong>Accommodation:<\/strong><\/p><p>Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.&nbsp;If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"mailto:app.acco@concentrix.com\\\"><u>app.acco@concentrix.com<\/u><\/a>.&nbsp; All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/p><p>&nbsp;<\/p><p><strong>Artificial Intelligence:<\/strong><\/p><p>As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/p><p>&nbsp;<\/p><p><strong>Work Authorization:<\/strong><\/p><p>In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. Must reside in the United States or have a valid U.S. address for residence. &nbsp;<\/p><p>&nbsp;<\/p><p><strong>For further information on available work states and Equal Employment Opportunity as an applicant, please click <\/strong><a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\"><strong><u>HERE<\/u><\/strong><\/a><\/p><\/p>\",\"ats_external_id\":\"US-req-2c80afc7427d57bf\",\"location\":null,\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":null,\"salary_currency\":null,\"updated_at\":\"2026-10-19T17:58:34.771Z\",\"created_at\":\"2026-06-10T11:11:05.691Z\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix.crew.talkpush.com\/apply\/concentrix\/J64R4N93RDNPMSRX5V9NPAZ9DFK9SGW4\",\"apply_url\":\"https:\/\/concentrix.crew.talkpush.com\/apply\/concentrix\/J64R4N93RDNPMSRX5V9NPAZ9DFK9SGW4\",\"head_count\":null,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"on_site\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-crew\",\"internal_job_listing\":null,\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":null,\"enable_onboarding\":null,\"accept_duplicate_applications\":null,\"delay_between_two_applications\":null,\"auto_call\":null,\"on_erp_listing\":null,\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":null,\"relevance_score\":\"1\"},{\"id\":\"1924\",\"campaign_id\":\"req-c0ba4974ee3b6a57\",\"campaign_title\":\"Insurance Agent (Licensed Personal Lines, P&C) (Bilingual: Spanish) - Remote\",\"campaign_type\":null,\"job_title\":\"Insurance Agent (Licensed Personal Lines, P&C) (Bilingual: Spanish) - Remote\",\"street\":null,\"address\":null,\"city\":\"Work At Home\",\"state\":\"Work At Home\",\"postal_code\":\"43201\",\"region\":null,\"country\":\"United States of America\",\"short_description\":\"\",\"long_description\":\"<p>Join our award-winning \u201cOne Concentrix\u201d team as a Bilingual Insurance Agent (P&amp;C)! We\u2019re looking for passionate game-changers to deliver exceptional customer experiences and tech-based solutions for one of the world\u2019s best-known brands. If you're ready to grow with a Fortune 500 company with an inclusive, award-winning culture, your new career starts here. (Military veterans are encouraged to apply.)<\/p><p><\/p><p><strong>Must have an active resident license to sell Property &amp; Casualty insurance with preferably NO Appointments and be Spanish\/English Bilingual<\/strong><\/p><p>&nbsp;<\/p><p><strong>A NEW CAREER POWERED BY YOU<\/strong><\/p><p><\/p><p>Are you looking for a \u201cwork from home\u201d career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging? Would you like to join a Fortune 500 company that earns \u201c<strong>World\u2019s Best Workplaces<\/strong>,\u201d \u201c<strong>Best Company Culture<\/strong>,\u201d and \u201c<strong>Best Companies for Career Growth<\/strong>\u201d awards every year? Then a remote Bilingual Insurance Agent (P&amp;C) position at Concentrix is the right place for you!<\/p><p>&nbsp;<\/p><p>As a remote Bilingual Insurance Agent (P&amp;C), you\u2019ll join an organically diverse team from around the globe where all members contribute to and support each other\u2019s success and wellbeing, proudly united as \u201cgame-changers.\u201d Together, we serve as the intelligent transformation partner for the world\u2019s best-known brands, delivering exceptional customer experiences with tech-powered innovation.<\/p><p>&nbsp;<\/p><p><strong>CAREER GROWTH AND PERSONAL DEVELOPMENT<\/strong><\/p><p><\/p><p>This is a great \u201cwork from home\u201d opportunity that will allow you to reimagine an all-new career journey and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, technologies, and ongoing support you\u2019ll need to succeed. Plus, at Concentrix, there\u2019s real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That\u2019s why we offer a range of no-cost learning and leadership development programs designed to set you on your way to the kind of career you\u2019ve always envisioned.<\/p><p><strong>&nbsp;<\/strong><\/p><p><strong>WHAT YOU WILL DO IN THIS ROLE&nbsp;<\/strong><\/p><p><\/p><p>As a Bilingual Insurance Agent (P&amp;C) working from home, you will:<\/p><ul><li><p>Sell&nbsp;insurance products\u202fby gathering information, generating quotes, and binding policies while meeting performance goals.&nbsp;<\/p><\/li><li><p>Respond to inbound customer and agent inquiries\u202frelated to policy coverage, billing, and service using clear and confident communication.&nbsp;<\/p><\/li><li><p>Resolve questions and service issues\u202fthat require a valid insurance license with professionalism and accuracy.&nbsp;<\/p><\/li><li><p>Demonstrate empathy and active listening, ensuring every customer feels heard and supported throughout the interaction.&nbsp;<\/p><\/li><li><p>Educate customers&nbsp;on policy options and documentation, clearly explaining the required steps or updates.&nbsp;<\/p><\/li><li><p>Identify&nbsp;opportunities for cross-selling\u202fand upselling&nbsp;additional&nbsp;products that align with the customer\u2019s needs.&nbsp;<\/p><\/li><li><p>Navigate multiple systems simultaneously,&nbsp;while&nbsp;maintaining&nbsp;a smooth and engaging customer conversation.&nbsp;<\/p><\/li><li><p>Document interactions thoroughly to&nbsp;ensure accuracy, consistency, and continuity of service.&nbsp;<\/p><\/li><li><p>Work from a quiet, distraction-free home environment,&nbsp;maintaining&nbsp;professionalism in all communications.&nbsp;<\/p><\/li><li><p>Deliver expert customer experiences\u2026with a smile.<br><\/p><\/li><\/ul><p><strong>YOUR QUALIFICATIONS<\/strong><\/p><p><\/p><p>Your skills, integrity, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our remote Bilingual Insurance Agent (P&amp;C) role include:<\/p><ul><li><p>1+ years of sales experience (inbound\/outbound sales, upselling, cross\u2011selling, retail or consultative selling)<\/p><\/li><li><p>Active resident license to sell Property &amp; Casualty (P&amp;C) insurance<\/p><\/li><li><p>Proven ability to work in a fast\u2011paced, high\u2011energy environment<\/p><\/li><li><p>Proven sales skills with the ability to influence customers and close the sale. Must be bilingual.<\/p><\/li><li><p>Demonstrated success meeting or exceeding sales targets<\/p><\/li><li><p>Verifiable high school diploma or GED<\/p><\/li><li><p>Strong computer navigation skills and solid PC knowledge<\/p><\/li><li><p>Ability to multitask effectively while managing CRM tools, quoting systems, and customer interactions<\/p><\/li><li><p>High\u2011speed internet<\/p><ul><li><p><em>Minimum speeds:<\/em>&nbsp;10 Mbps upload \/ 50 Mbps download (60 Mbps combined)<\/p><\/li><li><p><em>No wireless, hotspots, or satellite connections<\/em><\/p><\/li><\/ul><\/li><li><p>A smartphone for authentication and communication<\/p><\/li><li><p>Must reside in the United States or have a valid U.S. residential address<\/p><\/li><\/ul><p>&nbsp;<\/p><p><strong>WHAT\u2019S IN IT FOR YOU<\/strong><\/p><p><\/p><p>One of our company\u2019s Culture Beliefs says, \u201cWe champion our people.\u201d That\u2019s why we invest in our game-changers, our infrastructure, and our capabilities to ensure long-term success for both our teams and our clients. And we\u2019ll invest in YOU to aid in your career path and in your personal development. In this role, you\u2019ll also be provided with:<\/p><ul><li><p>Competitive tiered pay starting at $20\/hr., increasing to $22\/hr. during nesting training period, with performance-based raises up to $23\u2013$24 after 90 days. (pay rate will not be below applicable minimum wage). Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program (EAP), 401(k) retirement plan, paid time off and holidays, and paid training days.<\/p><\/li><li><p>Lucrative employee referral bonus opportunities<\/p><\/li><li><p>DailyPay enrollment option to access pay \\\"early,\\\" when you want it<\/p><\/li><li><p>Company networking opportunities with organized groups in the following topics: Network of Women, Black Professionals, LGBTQ+ Pride, Ability (Disabilities), Dynamic ((Neurodiversity), Women in Tech, OneEarthChampions, and more<\/p><\/li><li><p>Health and wellness programs with trained partners to help promote a healthy you<\/p><\/li><li><p>Mentorship programs that support your rewarding career journey\u202f<\/p><\/li><li><p>Work-from-home convenience with company-supplied technologies<\/p><\/li><li><p>Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support<\/p><\/li><li><p>Celebrations for Concentrix Day, Game-Changer Appreciation Day, Customer Service Week, World Clean Up Day, #MyOneEarthPromise, and more<\/p><\/li><li><p>A range of other perks and benefits<\/p><\/li><\/ul><p>&nbsp;<\/p><p><strong>REIMAGINE THE BEST VERSION OF YOU!&nbsp;<\/strong><\/p><p><\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why half a million game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d<\/p><p>&nbsp;<\/p><p><strong>JOB AVAILABILITY<\/strong><\/p><p><\/p><p>We accept applications for this position on an ongoing basis. It is currently for an existing, immediate vacancy; however, we are also considering applications for future opportunities as they arise. We encourage all interested candidates to apply.<\/p><p><br><br><p><strong>Physical and Mental Requirements:<br><\/strong>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p><p><strong>&nbsp;<\/strong><\/p><p><strong>Equal Employment Opportunity:<\/strong><\/p><p>Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.<\/p><p>&nbsp;<\/p><p>For more information regarding your EEO rights as an applicant, please visit the following websites:<\/p><ul><li><p><a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf\\\"><u>English<\/u><\/a>&nbsp;&nbsp;<\/p><\/li><li><p><a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf\\\"><u>Spanish<\/u><\/a><\/p><\/li><\/ul><p><\/p><p><strong>Accommodation:<\/strong><\/p><p>Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.&nbsp;If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"mailto:app.acco@concentrix.com\\\"><u>app.acco@concentrix.com<\/u><\/a>.&nbsp; All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/p><p>&nbsp;<\/p><p><strong>Artificial Intelligence:<\/strong><\/p><p>As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/p><p>&nbsp;<\/p><p><strong>Work Authorization:<\/strong><\/p><p>In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. Must reside in the United States or have a valid U.S. address for residence. &nbsp;<\/p><p>&nbsp;<\/p><p><strong>For further information on available work states and Equal Employment Opportunity as an applicant, please click <\/strong><a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\"><strong><u>HERE<\/u><\/strong><\/a><\/p><\/p>\",\"ats_external_id\":\"US-req-c0ba4974ee3b6a57\",\"location\":null,\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":null,\"salary_currency\":null,\"updated_at\":\"2026-10-19T19:55:44.521Z\",\"created_at\":\"2026-06-10T11:06:32.186Z\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix.crew.talkpush.com\/apply\/concentrix\/T1PKNW8TS98G2Y48HDC48VD5GX6WM5WN\",\"apply_url\":\"https:\/\/concentrix.crew.talkpush.com\/apply\/concentrix\/T1PKNW8TS98G2Y48HDC48VD5GX6WM5WN\",\"head_count\":null,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-crew\",\"internal_job_listing\":null,\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":null,\"enable_onboarding\":null,\"accept_duplicate_applications\":null,\"delay_between_two_applications\":null,\"auto_call\":null,\"on_erp_listing\":null,\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":null,\"relevance_score\":\"1\"},{\"id\":\"1925\",\"campaign_id\":\"req-2c37457834ec3357\",\"campaign_title\":\"Insurance Agent (Licensed Personal Lines, P&C) - Remote\",\"campaign_type\":null,\"job_title\":\"Insurance Agent (Licensed Personal Lines, P&C) - Remote\",\"street\":null,\"address\":null,\"city\":\"Work At Home\",\"state\":\"Work At Home\",\"postal_code\":\"43201\",\"region\":null,\"country\":\"United States of America\",\"short_description\":\"\",\"long_description\":\"<p>Join our award-winning \u201cOne Concentrix\u201d team as an Insurance Agent (Licensed Personal Lines, P&amp;C)! We\u2019re looking for passionate game-changers to deliver exceptional customer experiences and tech-based solutions for one of the world\u2019s best-known brands. If you're ready to grow with a Fortune 500 company with an inclusive, award-winning culture, your new career starts here. (Military veterans are encouraged to apply.)<\/p><p>&nbsp;<\/p><p><strong>A NEW CAREER POWERED BY YOU<\/strong><\/p><p><\/p><p>Are you looking for a \u201cwork from home\u201d career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging? Would you like to join a Fortune 500 company that earns \u201c<strong>World\u2019s Best Workplaces<\/strong>,\u201d \u201c<strong>Best Company Culture<\/strong>,\u201d and \u201c<strong>Best Companies for Career Growth<\/strong>\u201d awards every year? Then a remote Insurance Agent (Licensed Personal Lines, P&amp;C) position at Concentrix is the right place for you!<\/p><p>&nbsp;<\/p><p>As a remote Insurance Agent (Licensed Personal Lines, P&amp;C), you\u2019ll join an organically diverse team from around the globe where all members contribute to and support each other\u2019s success and wellbeing, proudly united as \u201cgame-changers.\u201d Together, we serve as the intelligent transformation partner for the world\u2019s best-known brands, delivering exceptional customer experiences with tech-powered innovation.<\/p><p>&nbsp;<\/p><p><strong>CAREER GROWTH AND PERSONAL DEVELOPMENT<\/strong><\/p><p><\/p><p>This is a great \u201cwork from home\u201d opportunity that will allow you to reimagine an all-new career journey and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, technologies, and ongoing support you\u2019ll need to succeed. Plus, at Concentrix, there\u2019s real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That\u2019s why we offer a range of no-cost learning and leadership development programs designed to set you on your way to the kind of career you\u2019ve always envisioned.<\/p><p><strong>&nbsp;<\/strong><\/p><p><strong>WHAT YOU WILL DO IN THIS ROLE&nbsp;<\/strong><\/p><p><\/p><p>As an Insurance Agent (Licensed Personal Lines, P&amp;C) working from home, you will:<\/p><ul><li><p>Be efficient in navigating multiple systems.<\/p><\/li><li><p>Demonstrate a strong reading and comprehension of program materials.<\/p><\/li><li><p>Actively listen and ask questions to identify customer needs.<\/p><\/li><li><p>Advise on plan options, coverages, and pricing.<\/p><\/li><li><p>Process new and\/or amended enrollments.<\/p><\/li><li><p>Ensure our clients\u2019 customers enjoy authentic experiences.<\/p><\/li><li><p>Deliver expert customer experiences\u2026with a smile.<br><\/p><\/li><\/ul><p><strong>YOUR QUALIFICATIONS<\/strong><\/p><p><\/p><p>Your skills, integrity, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our remote Insurance Agent (Licensed Personal Lines, P&amp;C) role include:<\/p><ul><li><p>You must be at least 18 years of age<\/p><\/li><li><p>Verifiable High school diploma or GED<\/p><\/li><li><p>1 + years of customer service experience<\/p><\/li><li><p>Active resident license to sell P&amp;C insurance<\/p><\/li><li><p>Strong computer navigation skills and PC knowledge<\/p><\/li><li><p>Strong communication skills in both verbal and written format<\/p><\/li><li><p>Proficiency in fast-paced multi-tasking with strong problem-solving skills<\/p><\/li><li><p>High Speed internet (no wireless\/hotspots or satellite) and a smartphone (10 Mbps upload, 40 Mbps download, combined 50 Mbps)<\/p><\/li><li><p>Must reside in the United States or have a valid U.S. address for residence<\/p><\/li><\/ul><p>&nbsp;<\/p><p><strong>WHAT\u2019S IN IT FOR YOU<\/strong><\/p><p><\/p><p>One of our company\u2019s Culture Beliefs says, \u201cWe champion our people.\u201d That\u2019s why we invest in our game-changers, our infrastructure, and our capabilities to ensure long-term success for both our teams and our clients. And we\u2019ll invest in YOU to aid in your career path and in your personal development. In this role, you\u2019ll also be provided with:<\/p><ul><li><p>Competitive tiered pay starting at $18\/hr., increasing to $20\/hr. during nesting training period, with performance-based raises up to $21\u2013$22\/hr. after 90 days. (pay rate will not be below applicable minimum wage). Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program (EAP), 401(k) retirement plan, paid time off and holidays, and paid training days.<\/p><\/li><li><p>Paid training (Classroom: 7 Weeks and Transition: 7 Weeks)&nbsp;<\/p><\/li><li><p>Lucrative employee referral bonus opportunities<\/p><\/li><li><p>DailyPay enrollment option to access pay \\\"early,\\\" when you want it<\/p><\/li><li><p>Company networking opportunities with organized groups in the following topics: Network of Women, Black Professionals, LGBTQ+ Pride, Ability (Disabilities), Dynamic ((Neurodiversity), Women in Tech, OneEarth Champions, and more<\/p><\/li><li><p>Health and wellness programs with trained partners to help promote a healthy you<\/p><\/li><li><p>Mentorship programs that support your rewarding career journey&nbsp;<\/p><\/li><li><p>Work-from-home convenience with company-supplied technologies<\/p><\/li><li><p>Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support<\/p><\/li><li><p>Celebrations for Concentrix Day, Game-Changer Appreciation Day, Customer Service Week, World Clean Up Day, #MyOneEarthPromise, and more<\/p><\/li><li><p>A range of other perks and benefits<\/p><\/li><\/ul><p>&nbsp;<\/p><p><strong>REIMAGINE THE BEST VERSION OF YOU!&nbsp;<\/strong><\/p><p><\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why half a million game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d<\/p><p>&nbsp;<\/p><p><strong>JOB AVAILABILITY<\/strong><\/p><p><\/p><p>We accept applications for this position on an ongoing basis. It is currently for an existing, immediate vacancy; however, we are also considering applications for future opportunities as they arise. We encourage all interested candidates to apply.<\/p><p><br><br><p><strong>Physical and Mental Requirements:<br><\/strong>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p><p><strong>&nbsp;<\/strong><\/p><p><strong>Equal Employment Opportunity:<\/strong><\/p><p>Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.<\/p><p>&nbsp;<\/p><p>For more information regarding your EEO rights as an applicant, please visit the following websites:<\/p><ul><li><p><a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf\\\"><u>English<\/u><\/a>&nbsp;&nbsp;<\/p><\/li><li><p><a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf\\\"><u>Spanish<\/u><\/a><\/p><\/li><\/ul><p><\/p><p><strong>Accommodation:<\/strong><\/p><p>Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.&nbsp;If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"mailto:app.acco@concentrix.com\\\"><u>app.acco@concentrix.com<\/u><\/a>.&nbsp; All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/p><p>&nbsp;<\/p><p><strong>Artificial Intelligence:<\/strong><\/p><p>As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/p><p>&nbsp;<\/p><p><strong>Work Authorization:<\/strong><\/p><p>In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. Must reside in the United States or have a valid U.S. address for residence. &nbsp;<\/p><p>&nbsp;<\/p><p><strong>For further information on available work states and Equal Employment Opportunity as an applicant, please click <\/strong><a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\"><strong><u>HERE<\/u><\/strong><\/a><\/p><\/p>\",\"ats_external_id\":\"US-req-2c37457834ec3357\",\"location\":null,\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":null,\"salary_currency\":null,\"updated_at\":\"2026-10-19T19:16:41.510Z\",\"created_at\":\"2026-06-10T11:05:12.480Z\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix.crew.talkpush.com\/apply\/concentrix\/BK4B5HBGQN4VPH1KWM1CM49BF1MSRWYA\",\"apply_url\":\"https:\/\/concentrix.crew.talkpush.com\/apply\/concentrix\/BK4B5HBGQN4VPH1KWM1CM49BF1MSRWYA\",\"head_count\":null,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-crew\",\"internal_job_listing\":null,\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":null,\"enable_onboarding\":null,\"accept_duplicate_applications\":null,\"delay_between_two_applications\":null,\"auto_call\":null,\"on_erp_listing\":null,\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":null,\"relevance_score\":\"1\"},{\"id\":\"1926\",\"campaign_id\":\"req-9bf12102ce727a45\",\"campaign_title\":\"Customer Service Rep (Travel) On-Site\",\"campaign_type\":null,\"job_title\":\"Customer Service Rep (Travel) On-Site\",\"street\":null,\"address\":null,\"city\":\"Farmington Hills\",\"state\":\"Michigan\",\"postal_code\":\"48331\",\"region\":null,\"country\":\"United States of America\",\"short_description\":\"\",\"long_description\":\"<p>Join a world-class team in Farmington Hills, MI, as a Customer Service Rep (Travel). At Concentrix, we\u2019re looking for passionate game-changers to deliver exceptional customer experiences and solutions for one of the world\u2019s best-known brands. If you're ready to grow with a Fortune 500 company with an inclusive, award-winning culture, your new career starts here. (Military veterans are encouraged to apply.)<\/p><p>&nbsp;<\/p><p><strong>A NEW CAREER POWERED BY YOU<\/strong><\/p><p><\/p><p>Are you looking for a career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging? Would you like to join a Fortune 500 company that earns \u201c<strong>World\u2019s Best Workplaces<\/strong>,\u201d \u201c<strong>Best Company Culture<\/strong>,\u201d and \u201c<strong>Best Companies for Career Growth<\/strong>\u201d awards every year? Then a Customer Service Representative position at Concentrix is the right place for you!<\/p><p>&nbsp;<\/p><p>As a Customer Service Rep (Travel), you\u2019ll join an organically diverse team from around the globe where all members contribute to and support each other\u2019s success and wellbeing, proudly united as \u201cgame-changers.\u201d Together, we serve as the intelligent transformation partner for the world\u2019s best-known brands, delivering exceptional customer experiences with tech-powered innovation.<\/p><p>&nbsp;<\/p><p><strong>CAREER GROWTH AND PERSONAL DEVELOPMENT<\/strong><\/p><p><\/p><p>This is a great opportunity to reimagine an all-new career journey and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, technologies, and ongoing support you\u2019ll need to succeed. Plus, at Concentrix, there\u2019s real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That\u2019s why we offer a range of no-cost learning and leadership development programs designed to set you on your way to the kind of career you\u2019ve always envisioned.<\/p><p>&nbsp;<\/p><p><strong>WHAT YOU WILL DO IN THIS ROLE&nbsp;<\/strong><\/p><p><\/p><p>As a Customer Service Rep (Travel), you\u2019ll:<\/p><ul><li><p>Receive incoming calls, chats, and emails, from customers interested in purchasing\/researching travel by following standard scripts and procedures.<\/p><\/li><li><p>Greet and converse with customers in a courteous, friendly, and professional manner.<\/p><\/li><li><p>Make recommendations based on the customer needs and preferences.<\/p><\/li><li><p>Determine customer reservation needs and preferences by utilizing established question and answer techniques<\/p><\/li><li><p>Research travel rates, destinations, options, accommodations, and packages for customers.<\/p><\/li><li><p>Process travel transactions by entering accurate and complete reservation information into the relevant systems<\/p><\/li><li><p>Read legal scripts verbatim while maintaining quality standards.<\/p><\/li><li><p>Professionally and accurately support customer requests for itinerary changes or cancellations.<\/p><\/li><li><p>Correctly answer general travel and site related questions from customers<\/p><\/li><li><p>Deliver expert customer experiences\u2026with a smile.<br><\/p><\/li><\/ul><p><strong>YOUR QUALIFICATIONS<\/strong><\/p><p><\/p><p>Your skills, integrity, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our Customer Service Rep (Travel) role include:<\/p><ul><li><p>High school degree or equivalent&nbsp;<em>(required)&nbsp;<\/em><\/p><\/li><li><p><em>NO SALES REQUIRED<\/em><\/p><\/li><li><p>Travel savvy: passion\/experience with travel&nbsp;<\/p><\/li><li><p>At least 1 year of travel experience&nbsp;<em>(preferred)<\/em>&nbsp;<\/p><\/li><li><p>Travel Agent Certification&nbsp;<em>(preferred)&nbsp;<\/em><\/p><\/li><li><p>Global Distribution Experience for Service Agents&nbsp;<em>(preferred)<\/em><\/p><\/li><li><p>Proficiency in a multi-system environment&nbsp;<\/p><\/li><li><p>Basic internet and web-based application skills&nbsp;<\/p><\/li><li><p>Typing 30 wpm as verified by a formal test&nbsp;<\/p><\/li><li><p>Proficiency in fast-paced multi-tasking<\/p><\/li><li><p>Eagerness to learn new technologies<\/p><\/li><li><p>Employment for this position will begin on-site in the office starting on day one of employment at 34115 W 12 Mile Road, Farmington Hills, MI 48331<\/p><\/li><li><p>Must reside in the United States and have a valid U.S. address for residence<\/p><\/li><\/ul><p>&nbsp;<\/p><p><strong>WHAT\u2019S IN IT FOR YOU<\/strong><\/p><p><\/p><p>One of our company\u2019s Culture Beliefs says, \u201cWe champion our people.\u201d That\u2019s why we invest in our game-changers, our infrastructure, and our capabilities to ensure long-term success for both our teams and our clients. And we\u2019ll invest in YOU to aid in your career path and in your personal development. In this role, you\u2019ll also be provided with:<\/p><ul><li><p>The base salary range for this position is $16.50 - $18.00 \/hr., (pay rate will not be below the applicable minimum wage). Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program (EAP), 401(k) retirement plan, paid time off and holidays, and paid training days. We accept applications for this position on an ongoing basis.<\/p><\/li><li><p>Paid training and performance-based incentives.<\/p><\/li><li><p>Lucrative employee referral bonus opportunities and shift differentials<\/p><\/li><li><p>DailyPay enrollment option to access pay \\\"early,\\\" when you want it<\/p><\/li><li><p>Company networking opportunities with organized groups in the following topics: Network of Women, Black Professionals, LGBTQ+ Pride, Ability (Disabilities), Dynamic ((Neurodiversity), Women in Tech, OneEarth Champions, and more<\/p><\/li><li><p>401K with company match; paid PTO and holidays; medical, dental, and vision insurance; and a comprehensive Employee Assistance Program (EAP)<\/p><\/li><li><p>Health and wellness programs with trained partners to help promote a healthy you<\/p><\/li><li><p>Mentorship programs that support your rewarding career journey&nbsp;<\/p><\/li><li><p>A modern, state-of-the-art office setting with advanced technologies and a great team<\/p><\/li><li><p>Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support<\/p><\/li><li><p>Celebrations for Concentrix Day, Team Appreciation Day, Customer Service Week, World Clean Up Day, #MyOneEarthPromise, and more<\/p><\/li><\/ul><p>&nbsp;<\/p><p><strong>REIMAGINE THE BEST VERSION OF YOU!&nbsp;<\/strong><\/p><p><\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why half a million game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d<\/p><p>&nbsp;<\/p><p><strong>JOB AVAILABILITY<\/strong><\/p><p><\/p><p>We accept applications for this position on an ongoing basis. It is currently for an existing, immediate vacancy; however, we are also considering applications for future opportunities as they arise. We encourage all interested candidates to apply.<\/p><p><br><br><p><strong>Physical and Mental Requirements:<br><\/strong>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p><p><strong>&nbsp;<\/strong><\/p><p><strong>Equal Employment Opportunity:<\/strong><\/p><p>Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.<\/p><p>&nbsp;<\/p><p>For more information regarding your EEO rights as an applicant, please visit the following websites:<\/p><ul><li><p><a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf\\\"><u>English<\/u><\/a>&nbsp;&nbsp;<\/p><\/li><li><p><a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf\\\"><u>Spanish<\/u><\/a><\/p><\/li><\/ul><p><\/p><p><strong>Accommodation:<\/strong><\/p><p>Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.&nbsp;If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"mailto:app.acco@concentrix.com\\\"><u>app.acco@concentrix.com<\/u><\/a>.&nbsp; All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/p><p>&nbsp;<\/p><p><strong>Artificial Intelligence:<\/strong><\/p><p>As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/p><p>&nbsp;<\/p><p><strong>Work Authorization:<\/strong><\/p><p>In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. Must reside in the United States or have a valid U.S. address for residence. &nbsp;<\/p><p>&nbsp;<\/p><p><strong>For further information on available work states and Equal Employment Opportunity as an applicant, please click <\/strong><a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\"><strong><u>HERE<\/u><\/strong><\/a><\/p><\/p>\",\"ats_external_id\":\"US-req-9bf12102ce727a45\",\"location\":null,\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":null,\"salary_currency\":null,\"updated_at\":\"2026-10-19T17:58:34.771Z\",\"created_at\":\"2026-06-10T11:03:54.550Z\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix.crew.talkpush.com\/apply\/concentrix\/V71R975W9BPRJW43J8RD7NRB3S42FXTS\",\"apply_url\":\"https:\/\/concentrix.crew.talkpush.com\/apply\/concentrix\/V71R975W9BPRJW43J8RD7NRB3S42FXTS\",\"head_count\":null,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"on_site\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-crew\",\"internal_job_listing\":null,\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":null,\"enable_onboarding\":null,\"accept_duplicate_applications\":null,\"delay_between_two_applications\":null,\"auto_call\":null,\"on_erp_listing\":null,\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":null,\"relevance_score\":\"1\"},{\"id\":\"1927\",\"campaign_id\":\"req-6e7907feeae8390c\",\"campaign_title\":\"Customer Service \/ Inbound Sales Representative (On-Site)\",\"campaign_type\":null,\"job_title\":\"Customer Service \/ Inbound Sales Representative (On-Site)\",\"street\":null,\"address\":null,\"city\":\"Hickory\",\"state\":\"North Carolina\",\"postal_code\":\"28602\",\"region\":null,\"country\":\"United States of America\",\"short_description\":\"\",\"long_description\":\"<p>Join a world-class team in Hickory, NC, Customer Service \/ Inside Sales Rep! At Concentrix, we\u2019re looking for passionate game-changers to deliver exceptional customer experiences and product-based solutions for one of the world\u2019s best-known brands. If you're ready to grow with a Fortune 500 company with an inclusive, award-winning culture, your new career starts here. (Military veterans are encouraged to apply.)<\/p><p>&nbsp;<\/p><p><strong>A NEW CAREER POWERED BY YOU<\/strong><\/p><p>Are you looking for a career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging? Would you like to join a Fortune 500 company that earns \u201c<strong>World\u2019s Best Workplaces<\/strong>,\u201d \u201c<strong>Best Company Culture<\/strong>,\u201d and \u201c<strong>Best Companies for Career Growth<\/strong>\u201d awards every year? Then a Customer Service \/ Inside Sales Representative position at Concentrix is the right place for you!<\/p><p>&nbsp;<\/p><p>As a Customer Service \/ Inside Sales Representative, you\u2019ll join an organically diverse team from around the globe where all members contribute to and support each other\u2019s success and wellbeing, proudly united as \u201cgame-changers.\u201d Together, we serve as the intelligent transformation partner for the world\u2019s best-known brands, delivering exceptional customer experiences with tech-powered innovation.<\/p><p>&nbsp;<\/p><p><strong>CAREER GROWTH AND PERSONAL DEVELOPMENT<\/strong><\/p><p>This is a great opportunity to reimagine an all-new career journey and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, technologies, and ongoing support you\u2019ll need to succeed. Plus, at Concentrix, there\u2019s real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That\u2019s why we offer a range of no-cost learning and leadership development programs designed to set you on your way to the kind of career you\u2019ve always envisioned.<\/p><p>&nbsp;<\/p><p><strong>WHAT YOU WILL DO IN THIS ROLE&nbsp;<\/strong><\/p><p>As a Customer Service \/ Inside Sales Representative, you\u2019ll:<\/p><ul><li><p>Provide inbound customer support.<\/p><\/li><li><p>Help customers process sales.<\/p><\/li><li><p>Assist in correcting billing concerns.<\/p><\/li><li><p>Upsell products to eligible accounts.<\/p><\/li><li><p>Deliver expert customer experiences\u2026with a smile.<\/p><\/li><\/ul><p><\/p><p><strong>YOUR QUALIFICATIONS<\/strong><\/p><p>Your skills, integrity, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our Customer Service \/ Inside Sales Representative role include:<\/p><ul><li><p>High school diploma with six months of sales experience preferred<\/p><\/li><li><p>Demonstrated sales technique and product knowledge preferred<\/p><\/li><li><p>Courteous with strong customer service orientation<\/p><\/li><li><p>Eagerness to learn new technologies<\/p><\/li><li><p>Ability to effectively communicate, both written and verbally<\/p><\/li><li><p>Proficiency in fast-paced multi-tasking<\/p><\/li><li><p>Demonstrate patience in all customer contact situations, including maintaining a pleasant and professional tone and manner<\/p><\/li><li><p>Must reside in the United States or have a valid U.S. address for residence.<\/p><\/li><\/ul><p>&nbsp;<\/p><p><strong>WHAT\u2019S IN IT FOR YOU<\/strong><\/p><p>One of our company\u2019s Culture Beliefs says, \u201cWe champion our people.\u201d That\u2019s why we invest in our game-changers, our infrastructure, and our capabilities to ensure long-term success for both our teams and our clients. And we\u2019ll invest in YOU to aid in your career path and in your personal development. In this role, you\u2019ll also be provided with:<\/p><ul><li><p>The base salary range for this position is $16-$17\/hr. (pay rate will not be below the applicable minimum wage), plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program (EAP), 401(k) retirement plan, paid time off and holidays, and paid training days.<\/p><\/li><li><p>DailyPay enrollment option to access pay \\\"early,\\\" when you want it<\/p><\/li><li><p>Company networking opportunities with organized groups in the following topics: Network of Women, Black Professionals, LGBTQ+ Pride, Ability (Disabilities), Dynamic ((Neurodiversity), Women in Tech, OneEarth Champions, and more<\/p><\/li><li><p>Health and wellness programs with trained partners to help promote a healthy you<\/p><\/li><li><p>Mentorship programs that support your rewarding career journey<\/p><\/li><li><p>A modern, state-of-the-art office setting with advanced technologies and a great team<\/p><\/li><li><p>Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support<\/p><\/li><li><p>Celebrations for Concentrix Day, Game-Changer Appreciation Day, Customer Service Week, World Clean Up Day, #MyOneEarthPromise, and more<\/p><\/li><li><p>A range of other perks and benefits<\/p><\/li><\/ul><p>&nbsp;<\/p><p><strong>REIMAGINE THE BEST VERSION OF YOU!&nbsp;<\/strong><\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why half a million game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d<\/p><p>&nbsp;<\/p><p><strong>JOB AVAILABILITY<\/strong><\/p><p>We accept applications for this position on an ongoing basis. It is currently for an existing, immediate vacancy; however, we are also considering applications for future opportunities as they arise. We encourage all interested candidates to apply.<\/p><p><br><br><p><strong>Physical and Mental Requirements:<br><\/strong>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p><p><strong>&nbsp;<\/strong><\/p><p><strong>Equal Employment Opportunity:<\/strong><\/p><p>Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.<\/p><p>&nbsp;<\/p><p>For more information regarding your EEO rights as an applicant, please visit the following websites:<\/p><ul><li><p><a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf\\\"><u>English<\/u><\/a>&nbsp;&nbsp;<\/p><\/li><li><p><a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf\\\"><u>Spanish<\/u><\/a><\/p><\/li><\/ul><p><\/p><p><strong>Accommodation:<\/strong><\/p><p>Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.&nbsp;If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"mailto:app.acco@concentrix.com\\\"><u>app.acco@concentrix.com<\/u><\/a>.&nbsp; All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/p><p>&nbsp;<\/p><p><strong>Artificial Intelligence:<\/strong><\/p><p>As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/p><p>&nbsp;<\/p><p><strong>Work Authorization:<\/strong><\/p><p>In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. Must reside in the United States or have a valid U.S. address for residence. &nbsp;<\/p><p>&nbsp;<\/p><p><strong>For further information on available work states and Equal Employment Opportunity as an applicant, please click <\/strong><a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\"><strong><u>HERE<\/u><\/strong><\/a><\/p><\/p>\",\"ats_external_id\":\"US-req-6e7907feeae8390c\",\"location\":null,\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":null,\"salary_currency\":null,\"updated_at\":\"2026-10-19T17:58:34.771Z\",\"created_at\":\"2026-06-10T11:01:14.395Z\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix.crew.talkpush.com\/apply\/concentrix\/WEHAQCB87MPWJW18FPVECPKHSNGPV0WS\",\"apply_url\":\"https:\/\/concentrix.crew.talkpush.com\/apply\/concentrix\/WEHAQCB87MPWJW18FPVECPKHSNGPV0WS\",\"head_count\":null,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"on_site\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-crew\",\"internal_job_listing\":null,\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":null,\"enable_onboarding\":null,\"accept_duplicate_applications\":null,\"delay_between_two_applications\":null,\"auto_call\":null,\"on_erp_listing\":null,\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":null,\"relevance_score\":\"1\"},{\"id\":\"1928\",\"campaign_id\":\"req-49d50cb64e73299a\",\"campaign_title\":\"Customer Service \/ Tech Support Rep \u2013 Tech Products (Remote)\/ Repr\u00e9sentant du service client \/ support technique \u2013 Produits technologiques (T\u00e9l\u00e9travail)\",\"campaign_type\":null,\"job_title\":\"Customer Service \/ Tech Support Rep \u2013 Tech Products (Remote)\/ Repr\u00e9sentant du service client \/ support technique \u2013 Produits technologiques (T\u00e9l\u00e9travail)\",\"street\":null,\"address\":null,\"city\":\"Work At Home\",\"state\":\"Work At Home\",\"postal_code\":\"L5B 1R6\",\"region\":null,\"country\":\"Canada\",\"short_description\":\"\",\"long_description\":\"<p>Join our award-winning \u201cOne Concentrix\u201d team as a remote Customer Service \/ Tech Support Representative! We\u2019re looking for passionate game-changers to deliver exceptional customer experiences and solutions for one of the world\u2019s best-known brands. If you're ready to grow with a Fortune 500 company with an inclusive, award-winning culture, your new career starts here. (Military veterans are encouraged to apply.)<\/p><p>&nbsp;<\/p><p><strong>A NEW CAREER POWERED BY YOU<\/strong><\/p><p><strong>&nbsp;<\/strong><\/p><p>Are you looking for a \u201cwork from home\u201d career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging? Would you like to join a Fortune 500 company that earns \u201c<strong>World\u2019s Best Workplaces<\/strong>,\u201d \u201c<strong>Best Company Culture<\/strong>,\u201d and \u201c<strong>Best Companies for Career Growth<\/strong>\u201d awards every year? Then a remote Customer Service \/ Tech Support Representative at Concentrix is the right place for you!<\/p><p>&nbsp;<\/p><p>As a remote Customer Service \/ Tech Support Representative, you\u2019ll join an organically diverse team from around the globe where all members contribute to and support each other\u2019s success and wellbeing, proudly united as \u201cgame-changers.\u201d Together, we serve as the intelligent transformation partner for the world\u2019s best-known brands, delivering exceptional customer experiences with tech-powered innovation.<\/p><p>&nbsp;<\/p><p><strong>CAREER GROWTH AND PERSONAL DEVELOPMENT<\/strong><\/p><p><br>This is a great \u201cwork from home\u201d opportunity that will allow you to reimagine an all-new career journey and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, technologies, and ongoing support you\u2019ll need to succeed. Plus, at Concentrix, there\u2019s real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That\u2019s why we offer a range of no-cost learning and leadership development programs designed to set you on your way to the kind of career you\u2019ve always envisioned.<\/p><p><strong>&nbsp;<\/strong><\/p><p><strong>WHAT YOU WILL DO IN THIS ROLE&nbsp;<\/strong><\/p><p>&nbsp;<\/p><p>As a Customer Service \/ Tech Support Representative working from home, you will:<\/p><ul><li><p>Be the friendly voice of our client, answering questions about products and services while providing world-class customer service, troubleshooting, and technical support<\/p><\/li><li><p>Provide inbound customer support using a call flow guide<\/p><\/li><li><p>Resolve technical issues related to hardware, software, and client products<\/p><\/li><li><p>Track, document, and retrieve information in databases<\/p><\/li><li><p>Be an amazing problem-solver<\/p><\/li><li><p>Maintain broad knowledge of client products and\/or services, such as: smartphones, tablets, computers, and wearables; Familiarity with iOS and\/or MacOS, or comparable technology is preferred<\/p><\/li><li><p>Deliver expert customer experiences\u2026with a smile.<\/p><\/li><\/ul><p>&nbsp;<\/p><p><strong>YOUR QUALIFICATIONS<\/strong><\/p><p>&nbsp;<\/p><p>Your skills, integrity, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our Customer Service \/ Tech Support Representative (Remote) role include:<\/p><ul><li><p>1+ year of customer service experience<\/p><\/li><li><p>A high school diploma or GED<\/p><\/li><li><p>Strong focus on building customer relationships<\/p><\/li><li><p>Comfortable using and explaining technology<\/p><\/li><li><p>A quiet, distraction-free environment to work from in your home<\/p><\/li><li><p>Proficiency in fast-paced multi-tasking with strong problem solving skills<\/p><\/li><li><p>Eagerness to learn new technologies<\/p><\/li><li><p>Strong problem-solving skills with the ability to ask probing questions to come to a resolution<\/p><\/li><li><p>Strong computer navigation skills and PC knowledge<\/p><\/li><li><p>The availability to work during the Hours of Operation: 8am-11:30pm EST Monday-Sunday. Your schedule will change every 3 months and is based on performance. (The better you perform, the better your schedule!)<\/p><\/li><li><p>A desktop or laptop to complete PC and internet testing; A work computer will be provided<\/p><\/li><li><p>High Speed internet (no wireless\/hotspots or satellite) and a smartphone (10 Mbps upload, 10 Mbps download)<\/p><\/li><li><p>Must reside in the Canada and have a valid Canadian address for residence<strong><br><br><\/strong><\/p><\/li><\/ul><p><strong>WHAT\u2019S IN IT FOR YOU<br><\/strong><\/p><p>One of our company\u2019s Culture Beliefs says, \u201cWe champion our people.\u201d That\u2019s why we significantly invest in our game-changers, our infrastructure, and our capabilities to ensure long-term success for both our teams and our customers. And we\u2019ll invest in YOU to aid in your career path and in your personal development. In this role, you\u2019ll also be provided with:<\/p><ul><li><p>The base salary wage for this position is $19.70\/hr. (pay rate will not be below the applicable minimum wage), plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program (EAP), registered retirement savings plan, paid time off and holidays, and paid training days.<\/p><\/li><li><p>DailyPay enrollment option to access pay \\\"early,\\\" when you want it<\/p><\/li><li><p>Paid training and performance-based incentives<\/p><\/li><li><p>Lucrative employee referral bonus opportunities<\/p><\/li><li><p>Company networking opportunities with organized groups in the following topics: Network of Women, Black Professionals, LGBTQ+ Pride, Ability (Disabilities), Dynamic ((Neurodiversity), Women in Tech, OneEarth Champions, and more<\/p><\/li><li><p>Health and wellness programs with trained partners to help promote a healthy you<\/p><\/li><li><p>Mentorship programs that support your rewarding career journey<\/p><\/li><li><p>Work-from-home convenience<\/p><\/li><li><p>Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support<\/p><\/li><li><p>Celebrations for Concentrix Day, Game-Changer Appreciation Day, Customer Service Week, World Clean Up Day, #MyOneEarthPromise, and more<\/p><\/li><li><p>A range of other perks and benefits<\/p><\/li><\/ul><p>&nbsp;<\/p><p><strong>REIMAGINE THE BEST VERSION OF YOU!&nbsp; <br><\/strong><\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why half a million game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d<\/p><p>&nbsp;<\/p><p><strong>JOB AVAILABILITY<\/strong><\/p><p><strong>&nbsp;<\/strong><\/p><p>We accept applications for this position on an ongoing basis. It is currently for an existing, immediate vacancy; however, we are also considering applications for future opportunities as they arise. We encourage all interested candidates to apply.<\/p><p><strong>DESCRIPTION DE POSTE<\/strong><\/p><p>Le ou la <strong>repr\u00e9sentant(e) du service \u00e0 la client\u00e8le \/ du soutien technique \u2013 Produits technologiques (\u00e0 distance)<\/strong> travaille de la maison et interagit avec les clients par appels entrants\/sortants et\/ou par Internet. Ce poste consiste \u00e0 offrir du soutien au service \u00e0 la client\u00e8le et \u00e0 r\u00e9soudre des probl\u00e8mes et questions courants concernant les produits et\/ou services du client. <em>(Les anciens combattants et anciennes combattantes sont encourag\u00e9s \u00e0 postuler.)<\/em><\/p><p><strong>UNE NOUVELLE CARRI\u00c8RE PROPULS\u00c9E PAR VOUS<\/strong><\/p><p>\u00cates-vous \u00e0 la recherche d\u2019un changement de carri\u00e8re en <strong>t\u00e9l\u00e9travail<\/strong> au sein d\u2019une organisation mondiale avant-gardiste qui favorise une v\u00e9ritable culture inclusive, centr\u00e9e sur les personnes, ainsi qu\u2019un r\u00e9el sentiment d\u2019appartenance? Aimeriez-vous vous joindre \u00e0 une entreprise qui remporte chaque ann\u00e9e des prix tels que <strong>\u00ab World\u2019s Best Workplaces \u00bb<\/strong>, <strong>\u00ab Happiest Employees \u00bb<\/strong> et <strong>\u00ab Best Companies for Career Growth \u00bb<\/strong>? Alors, un poste de <strong>repr\u00e9sentant(e) du soutien technique \u00e0 distance<\/strong> chez Concentrix est exactement ce qu\u2019il vous faut!<\/p><p>En tant que <strong>repr\u00e9sentant(e) du service \u00e0 la client\u00e8le \/ du soutien technique \u2013 Produits technologiques \u00e0 distance<\/strong>, vous vous joindrez \u00e0 une \u00e9quipe naturellement diversifi\u00e9e provenant de plus de 70 pays, o\u00f9 <strong>TOUS<\/strong> les membres contribuent au succ\u00e8s et au bien-\u00eatre les uns des autres, fi\u00e8rement unis comme de v\u00e9ritables <strong>\u00ab changeurs de jeu \u00bb<\/strong>. Ensemble, nous aidons les marques les plus connues au monde \u00e0 am\u00e9liorer leurs activit\u00e9s gr\u00e2ce \u00e0 des exp\u00e9riences client exceptionnelles et \u00e0 l\u2019innovation propuls\u00e9e par la technologie. Et en raison de notre croissance continue, nous sommes \u00e0 la recherche d\u2019autres talents passionn\u00e9s pour se joindre \u00e0 notre mission \u2014 des personnes tout aussi passionn\u00e9es que nous par l\u2019offre d\u2019exp\u00e9riences de service \u00e0 la client\u00e8le exceptionnelles.<\/p><p><strong>\u00c9VOLUTION DE CARRI\u00c8RE ET D\u00c9VELOPPEMENT PERSONNEL<\/strong><\/p><p>Il s\u2019agit d\u2019une excellente occasion de <strong>travailler de la maison<\/strong> qui vous permettra de r\u00e9inventer un tout nouveau parcours professionnel tout en vous faisant des <strong>\u00ab amis pour la vie \u00bb<\/strong>. Nous vous fournirons toute la formation, les technologies et le soutien continu dont vous aurez besoin pour r\u00e9ussir. De plus, chez Concentrix, il existe un v\u00e9ritable potentiel d\u2019\u00e9volution professionnelle (et personnelle). En fait, environ <strong>80 %<\/strong> de nos gestionnaires et dirigeants ont \u00e9t\u00e9 promus \u00e0 l\u2019interne! C\u2019est pourquoi nous offrons une gamme de programmes <strong>GRATUITS<\/strong> d\u2019apprentissage et de d\u00e9veloppement du leadership con\u00e7us pour vous aider \u00e0 progresser vers la carri\u00e8re dont vous avez toujours r\u00eav\u00e9.<\/p><p><strong>CE QUE VOUS FEREZ DANS CE R\u00d4LE<\/strong>&nbsp;<\/p><p>En tant que <strong>repr\u00e9sentant(e) du service \u00e0 la client\u00e8le \/ du soutien technique \u2013 Produits technologiques<\/strong> en t\u00e9l\u00e9travail, vous devrez :<\/p><ol><li><p><strong>\u00catre la voix sympathique de notre client<\/strong><\/p><ul><li><p>R\u00e9pondre aux questions sur les produits et services<\/p><\/li><li><p>Offrir un service \u00e0 la client\u00e8le de calibre mondial<\/p><\/li><li><p>Fournir du d\u00e9pannage et du soutien technique<\/p><\/li><\/ul><\/li><li><p><strong>Offrir du soutien aux clients pour les appels entrants<\/strong><\/p><ul><li><p>Utiliser un guide de d\u00e9roulement des appels<\/p><\/li><\/ul><\/li><li><p><strong>R\u00e9soudre les probl\u00e8mes techniques<\/strong><\/p><ul><li><p>Traiter les enjeux li\u00e9s au mat\u00e9riel, aux logiciels et aux produits du client<\/p><\/li><\/ul><\/li><li><p><strong>Faire le suivi, documenter et r\u00e9cup\u00e9rer l\u2019information<\/strong><\/p><ul><li><p>Utiliser des bases de donn\u00e9es pour consigner et retrouver les renseignements<\/p><\/li><\/ul><\/li><li><p><strong>\u00catre un(e) excellent(e) r\u00e9solveur(euse) de probl\u00e8mes<\/strong><\/p><\/li><li><p><strong>Maintenir une connaissance \u00e9tendue des produits et\/ou services du client<\/strong><\/p><ul><li><p>Par exemple : t\u00e9l\u00e9phones intelligents, tablettes, ordinateurs et appareils portables<\/p><\/li><li><p>Une connaissance d\u2019<strong>iOS<\/strong>&nbsp;et\/ou de&nbsp;<strong>macOS<\/strong>, ou d\u2019une technologie comparable, est pr\u00e9f\u00e9rable<\/p><\/li><\/ul><\/li><li><p><strong>Offrir des exp\u00e9riences client expertes\u2026 avec le sourire<\/strong><\/p><\/li><\/ol><p><strong>VOS QUALIFICATIONS<\/strong><\/p><p>Vos comp\u00e9tences, votre int\u00e9grit\u00e9, vos connaissances et votre compassion sinc\u00e8re apporteront de la valeur et m\u00e8neront au succ\u00e8s \u00e0 chaque interaction avec un client. Les autres qualifications pour notre r\u00f4le de <strong>repr\u00e9sentant(e) du service \u00e0 la client\u00e8le \/ du soutien technique \u2013 Produits technologiques (\u00e0 distance)<\/strong> comprennent :<\/p><ul><li><p>Au moins 1 an d\u2019exp\u00e9rience en service \u00e0 la client\u00e8le<\/p><\/li><li><p>Un dipl\u00f4me d\u2019\u00e9tudes secondaires ou l\u2019\u00e9quivalent (GED)<\/p><\/li><li><p>Une forte aptitude \u00e0 \u00e9tablir des relations avec les clients<\/p><\/li><li><p>\u00catre \u00e0 l\u2019aise d\u2019utiliser et d\u2019expliquer la technologie<\/p><\/li><li><p>Disposer d\u2019un environnement calme, sans distraction, pour travailler \u00e0 la maison<\/p><\/li><li><p>Avoir de solides aptitudes pour le multit\u00e2che dans un environnement rapide<\/p><ul><li><p>Excellentes comp\u00e9tences en r\u00e9solution de probl\u00e8mes<\/p><\/li><\/ul><\/li><li><p>D\u00e9montrer un int\u00e9r\u00eat marqu\u00e9 pour l\u2019apprentissage de nouvelles technologies<\/p><\/li><li><p>Poss\u00e9der de solides comp\u00e9tences en r\u00e9solution de probl\u00e8mes<\/p><ul><li><p>\u00catre capable de poser des questions approfondies afin d\u2019arriver \u00e0 une solution<\/p><\/li><\/ul><\/li><li><p>Avoir de solides comp\u00e9tences en navigation informatique et une bonne connaissance des PC<\/p><\/li><li><p>\u00catre disponible pendant les heures d\u2019ouverture<\/p><\/li><\/ul><ul><li><p>De&nbsp;8 h \u00e0 23 h 30 HNE, du lundi au dimanche<\/p><\/li><li><p>Votre horaire changera tous les 3 mois et sera \u00e9tabli selon votre rendement<\/p><\/li><li><p><em>(Plus votre rendement est bon, meilleur sera votre horaire!)<\/em><\/p><\/li><\/ul><ul><li><p>Avoir un ordinateur de bureau ou un portable<\/p><\/li><\/ul><ul><li><p>Pour effectuer les tests de PC et d\u2019Internet<\/p><\/li><li><p>Un ordinateur de travail sera fourni<\/p><\/li><\/ul><ul><li><p>Avoir une connexion Internet haute vitesse<\/p><\/li><\/ul><ul><li><p>Aucun r\u00e9seau sans fil\/point d\u2019acc\u00e8s mobile ni Internet satellite<\/p><\/li><li><p>Avoir aussi un t\u00e9l\u00e9phone intelligent<\/p><\/li><li><p>10 Mb\/s en t\u00e9l\u00e9versement, 10 Mb\/s en t\u00e9l\u00e9chargement<\/p><\/li><\/ul><ul><li><p>Devoir r\u00e9sider au Canada<\/p><\/li><\/ul><ul><li><p>Et avoir une adresse r\u00e9sidentielle valide au Canada<\/p><\/li><\/ul><p><strong>CE QUE NOUS VOUS OFFRONS<\/strong><\/p><p>L\u2019une des convictions culturelles de notre entreprise est : <strong>\u00ab Nous soutenons nos gens. \u00bb<\/strong> C\u2019est pourquoi nous investissons de fa\u00e7on importante dans nos <strong>changeurs de jeu<\/strong>, notre infrastructure et nos capacit\u00e9s afin d\u2019assurer un succ\u00e8s \u00e0 long terme, autant pour nos \u00e9quipes que pour nos clients. Et nous investirons aussi en <strong>VOUS<\/strong> pour soutenir votre cheminement de carri\u00e8re et votre d\u00e9veloppement personnel. Dans ce r\u00f4le, vous b\u00e9n\u00e9ficierez \u00e9galement de :<\/p><ol><li><p><strong>Un salaire de base de 19,50 $\/h<\/strong><\/p><ul><li><p>Le taux de r\u00e9mun\u00e9ration ne sera pas inf\u00e9rieur au salaire minimum applicable<\/p><\/li><li><p>Des incitatifs s\u2019ajoutent selon le rendement individuel et celui de l\u2019entreprise<\/p><\/li><li><p>Les salaires r\u00e9els varient selon le lieu de travail, les qualifications, les comp\u00e9tences, la formation, l\u2019exp\u00e9rience et les aptitudes<\/p><\/li><li><p>Les avantages offerts aux employ\u00e9s admissibles comprennent :<\/p><ul><li><p>assurance m\u00e9dicale<\/p><\/li><li><p>assurance dentaire<\/p><\/li><li><p>assurance de la vue<\/p><\/li><li><p>programme d\u2019aide aux employ\u00e9s (PAE) complet<\/p><\/li><li><p>r\u00e9gime enregistr\u00e9 d\u2019\u00e9pargne-retraite<\/p><\/li><li><p>cong\u00e9s pay\u00e9s et jours f\u00e9ri\u00e9s<\/p><\/li><li><p>journ\u00e9es de formation r\u00e9mun\u00e9r\u00e9es<\/p><\/li><\/ul><\/li><\/ul><\/li><li><p><strong>L\u2019option d\u2019adh\u00e9sion \u00e0 DailyPay<\/strong><\/p><ul><li><p>Pour acc\u00e9der \u00e0 votre paie \u00ab plus t\u00f4t \u00bb, quand vous le souhaitez<\/p><\/li><\/ul><\/li><li><p><strong>Une formation r\u00e9mun\u00e9r\u00e9e et des incitatifs li\u00e9s au rendement<\/strong><\/p><\/li><li><p><strong>De g\u00e9n\u00e9reuses possibilit\u00e9s de primes de recommandation d\u2019employ\u00e9s<\/strong><\/p><\/li><li><p><strong>Des occasions de r\u00e9seautage au sein de l\u2019entreprise<\/strong><\/p><ul><li><p>Avec des groupes organis\u00e9s autour des th\u00e8mes suivants :<\/p><ul><li><p>R\u00e9seau des femmes<\/p><\/li><li><p>Professionnels noirs<\/p><\/li><li><p>Fiert\u00e9 LGBTQ+<\/p><\/li><li><p>Ability (handicaps)<\/p><\/li><li><p>Dynamic (neurodiversit\u00e9)<\/p><\/li><li><p>Femmes en technologie<\/p><\/li><li><p>OneEarth Champions<\/p><\/li><li><p>et plus encore<\/p><\/li><\/ul><\/li><\/ul><\/li><li><p><strong>Des programmes de sant\u00e9 et de mieux-\u00eatre<\/strong><\/p><ul><li><p>Avec des partenaires form\u00e9s pour vous aider \u00e0 rester en sant\u00e9<\/p><\/li><\/ul><\/li><li><p><strong>Des programmes de mentorat<\/strong><\/p><ul><li><p>Pour soutenir votre parcours professionnel enrichissant<\/p><\/li><\/ul><\/li><li><p><strong>La commodit\u00e9 du travail \u00e0 domicile<\/strong><\/p><\/li><li><p><strong>Des programmes et \u00e9v\u00e9nements qui soutiennent<\/strong><\/p><ul><li><p>la diversit\u00e9<\/p><\/li><li><p>l\u2019\u00e9quit\u00e9<\/p><\/li><li><p>l\u2019inclusion<\/p><\/li><li><p>la citoyennet\u00e9 mondiale<\/p><\/li><li><p>la durabilit\u00e9<\/p><\/li><li><p>le soutien \u00e0 la communaut\u00e9<\/p><\/li><\/ul><\/li><li><p><strong>Des c\u00e9l\u00e9brations pour<\/strong><\/p><\/li><\/ol><ul><li><p>la Journ\u00e9e Concentrix<\/p><\/li><li><p>la Journ\u00e9e d\u2019appr\u00e9ciation des changeurs de jeu<\/p><\/li><li><p>la Semaine du service \u00e0 la client\u00e8le<\/p><\/li><li><p>la Journ\u00e9e mondiale du nettoyage<\/p><\/li><li><p><strong>#MyOneEarthPromise<\/strong><\/p><\/li><li><p>et plus encore<\/p><\/li><\/ul><p><strong>R\u00c9INVENTEZ LA MEILLEURE VERSION DE VOUS-M\u00caME!<\/strong>&nbsp;<\/p><p>Si tout cela vous semble \u00eatre la prochaine \u00e9tape parfaite dans votre parcours professionnel, nous voulons avoir de vos nouvelles. Postulez d\u00e8s aujourd\u2019hui et d\u00e9couvrez pourquoi plus de <strong>440 000 changeurs de jeu<\/strong> partout dans le monde consid\u00e8rent Concentrix comme leur <strong>\u00ab employeur de choix \u00bb<\/strong>.<\/p><p><strong>DISPONIBILIT\u00c9 DU POSTE<\/strong><\/p><p>Nous acceptons les candidatures pour ce poste sur une base continue. Il s\u2019agit actuellement d\u2019un poste vacant existant \u00e0 pourvoir imm\u00e9diatement; toutefois<\/p><p><br><br><p><strong>Physical and Cognitive Requirements&nbsp;<\/strong><br>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p><p><br><strong>Equal Opportunity Statement<\/strong><\/p><p>Concentrix is committed to equal employment opportunity and does not discriminate on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity or expression, age, marital or family status, disability, or any other category protected by provincial human rights legislation.<\/p><p><\/p><p><strong>Reasonable Accommodation Statement<\/strong><\/p><p>Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.&nbsp;If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"mailto:app.acco@concentrix.com\\\">app.acco@concentrix.com<\/a>.&nbsp; All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/p><p><\/p><p><strong>Artificial Intelligence (AI)<\/strong><\/p><p>As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/p><p><\/p><p><strong>Work Authorization<\/strong><\/p><p>Only qualified applicants who are legally authorized to work in Canada will be considered.<strong> <\/strong>Currently, this position may only be performed in the following provinces\/territories: <a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/www.canada.ca\/en\/immigration-refugees-citizenship\/services\/new-immigrants\/prepare-life-canada\/provinces-territories\/alberta.html\\\">AB<\/a>, <a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/www.canada.ca\/en\/immigration-refugees-citizenship\/services\/new-immigrants\/prepare-life-canada\/provinces-territories\/british-columbia.html\\\">BC<\/a>, <a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/www.canada.ca\/en\/immigration-refugees-citizenship\/services\/new-immigrants\/prepare-life-canada\/provinces-territories\/manitoba.html\\\">MB<\/a>, NB, <a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/www.canada.ca\/en\/immigration-refugees-citizenship\/services\/new-immigrants\/prepare-life-canada\/provinces-territories\/newfoundland-labrador.html\\\">NL<\/a>, <a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/www.canada.ca\/en\/immigration-refugees-citizenship\/services\/new-immigrants\/prepare-life-canada\/provinces-territories\/nova-scotia.html\\\">NS<\/a>, <a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/www.canada.ca\/en\/immigration-refugees-citizenship\/services\/new-immigrants\/prepare-life-canada\/provinces-territories\/ontario.html\\\">ON<\/a>, <a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/www.canada.ca\/en\/immigration-refugees-citizenship\/services\/new-immigrants\/prepare-life-canada\/provinces-territories\/prince-edward-island.html\\\">PE<\/a>, and SK.<br><strong><br>For further information on available work provinces and Equal Employment Opportunity as an applicant, please click <\/strong><a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\"><strong>HERE<\/strong><\/a><strong>.<\/strong><\/p><p><\/p><p><strong>Exigences Physiques et Cognitives<\/strong><br>L\u2019employ\u00e9 doit r\u00e9guli\u00e8rement utiliser un ordinateur, un clavier, un t\u00e9l\u00e9phone ou un casque d\u2019\u00e9coute, ainsi que d\u2019autres \u00e9quipements de bureau dans le cadre des fonctions essentielles de ce poste. Le travail est g\u00e9n\u00e9ralement de nature s\u00e9dentaire.<br><\/p><p><strong>D\u00e9claration d'\u00e9galit\u00e9 des chances<\/strong><\/p><p>Concentrix s'engage en faveur de l'\u00e9galit\u00e9 des chances en mati\u00e8re d'emploi et ne fait aucune discrimination fond\u00e9e sur la race, l'ascendance, le lieu d'origine, la couleur, l'origine ethnique, la citoyennet\u00e9, la croyance, le sexe, l'orientation sexuelle, l'identit\u00e9 ou l'expression de genre, l'\u00e2ge, l'\u00e9tat civil ou familial, le handicap, ou toute autre cat\u00e9gorie prot\u00e9g\u00e9e par la l\u00e9gislation provinciale sur les droits de la personne.<br><\/p><p><strong>D\u00e9claration d'am\u00e9nagement raisonnable<\/strong><\/p><p>Concentrix accueille et encourage les candidatures des candidats en situation de handicap et s'engage \u00e0 offrir un processus de recrutement inclusif.&nbsp;Si vous avez besoin d'un am\u00e9nagement raisonnable pour participer \u00e0 n'importe quelle \u00e9tape du processus de candidature ou d'entrevue, veuillez nous en informer. Les demandes peuvent \u00eatre faites en contactant <a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"mailto:app.acco@concentrix.com\\\">app.acco@concentrix.com<\/a>.&nbsp; Toutes les informations seront trait\u00e9es de mani\u00e8re confidentielle et utilis\u00e9es uniquement pour faciliter votre participation au processus de recrutement.<br><\/p><p><strong>Intelligence artificielle (IA)<\/strong><\/p><p>Dans le cadre de notre processus de recrutement, nous pouvons utiliser des outils d'intelligence artificielle (IA) pour aider au tri et\/ou \u00e0 l'\u00e9valuation des candidats. Ces outils pourraient \u00eatre utilis\u00e9s pour \u00e9valuer les CV, les candidatures et d'autres documents soumis afin de nous aider \u00e0 identifier les meilleurs candidats pour le poste. <br><\/p><p><strong>Autorisation de travail<\/strong><\/p><p>Seuls les candidats qualifi\u00e9s l\u00e9galement autoris\u00e9s \u00e0 travailler au Canada seront consid\u00e9r\u00e9s. Actuellement, ce poste ne peut \u00eatre exerc\u00e9 que dans les provinces\/territoires suivants : <a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/www.canada.ca\/en\/immigration-refugees-citizenship\/services\/new-immigrants\/prepare-life-canada\/provinces-territories\/alberta.html\\\">AB,<\/a> <a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/www.canada.ca\/en\/immigration-refugees-citizenship\/services\/new-immigrants\/prepare-life-canada\/provinces-territories\/british-columbia.html\\\">BC,<\/a> <a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/www.canada.ca\/en\/immigration-refugees-citizenship\/services\/new-immigrants\/prepare-life-canada\/provinces-territories\/manitoba.html\\\">MB<\/a>, NB, <a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/www.canada.ca\/en\/immigration-refugees-citizenship\/services\/new-immigrants\/prepare-life-canada\/provinces-territories\/newfoundland-labrador.html\\\">NL,<\/a> <a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/www.canada.ca\/en\/immigration-refugees-citizenship\/services\/new-immigrants\/prepare-life-canada\/provinces-territories\/nova-scotia.html\\\">NS<\/a>, <a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/www.canada.ca\/en\/immigration-refugees-citizenship\/services\/new-immigrants\/prepare-life-canada\/provinces-territories\/ontario.html\\\">ON<\/a>, <a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/www.canada.ca\/en\/immigration-refugees-citizenship\/services\/new-immigrants\/prepare-life-canada\/provinces-territories\/prince-edward-island.html\\\">PE<\/a> et <a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/www.canada.ca\/en\/immigration-refugees-citizenship\/services\/new-immigrants\/prepare-life-canada\/provinces-territories\/saskatchewan.html\\\">SK<\/a>.<br><strong><br>Pour plus d'informations sur les provinces de travail disponibles et l'\u00e9galit\u00e9 des chances en mati\u00e8re d'emploi en tant que candidat, veuillez cliquer <\/strong><a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\"><strong>ICI<\/strong><\/a><strong>.<\/strong><\/p><\/p>\",\"ats_external_id\":\"CA-req-49d50cb64e73299a\",\"location\":null,\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":null,\"salary_currency\":null,\"updated_at\":\"2026-10-19T20:00:10.501Z\",\"created_at\":\"2026-06-10T10:57:26.822Z\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix.crew.talkpush.com\/apply\/concentrix\/56G22Y1NM8MY7E4R5DFTDJ3C0QH43A1X\",\"apply_url\":\"https:\/\/concentrix.crew.talkpush.com\/apply\/concentrix\/56G22Y1NM8MY7E4R5DFTDJ3C0QH43A1X\",\"head_count\":null,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-crew\",\"internal_job_listing\":null,\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":null,\"enable_onboarding\":null,\"accept_duplicate_applications\":null,\"delay_between_two_applications\":null,\"auto_call\":null,\"on_erp_listing\":null,\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":null,\"relevance_score\":\"1\"},{\"id\":\"1929\",\"campaign_id\":\"req-dd0b42c0688294d9\",\"campaign_title\":\"Customer Service \/ Technical Support Rep (On-Site)\",\"campaign_type\":null,\"job_title\":\"Customer Service \/ Technical Support Rep (On-Site)\",\"street\":null,\"address\":null,\"city\":\"Hamilton\",\"state\":\"Ontario\",\"postal_code\":\"L8P 4V2\",\"region\":null,\"country\":\"Canada\",\"short_description\":\"\",\"long_description\":\"<p>Join a world-class team in Hamilton, ON, as a Customer Service \/ Tech Support Rep! At Concentrix, we\u2019re looking for passionate game-changers to deliver exceptional customer experiences and tech-based solutions for one of the world\u2019s best-known brands. If you're ready to grow with a Fortune 500 company with an inclusive, award-winning culture, your new career starts here. (Military veterans are encouraged to apply.)<\/p><p>&nbsp;<\/p><p><strong>A NEW CAREER POWERED BY YOU<\/strong><\/p><p>Are you looking for a career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging? Would you like to join a Fortune 500 company that earns \u201c<strong>World\u2019s Best Workplaces<\/strong>,\u201d \u201c<strong>Best Company Culture<\/strong>,\u201d and \u201c<strong>Best Companies for Career Growth<\/strong>\u201d awards every year? Then a Customer Service \/ Tech Support Representative position at Concentrix is the right place for you!<\/p><p>&nbsp;<\/p><p>As a Customer Service \/ Tech Support Representative, you\u2019ll join an organically diverse team from around the globe where all members contribute to and support each other\u2019s success and wellbeing, proudly united as \u201cgame-changers.\u201d Together, we serve as the intelligent transformation partner for the world\u2019s best-known brands, delivering exceptional customer experiences with tech-powered innovation.<\/p><p>&nbsp;<\/p><p><strong>CAREER GROWTH AND PERSONAL DEVELOPMENT<\/strong><\/p><p>This is a great opportunity that will allow you to reimagine an all-new career journey and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, technologies, and ongoing support you\u2019ll need to succeed. Plus, at Concentrix, there\u2019s real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That\u2019s why we offer a range of no-cost learning and leadership development programs designed to set you on your way to the kind of career you\u2019ve always envisioned.<\/p><p><strong>&nbsp;<\/strong><\/p><p><strong>WHAT YOU WILL DO IN THIS ROLE&nbsp;<\/strong><\/p><p>As a Customer Service \/ Tech Support Representative, you will:<\/p><ul><li><p>You are the point of contact for all technical inquiries about hardware, software, or other designated client products.<\/p><\/li><li><p>Greet customers in a courteous, friendly, and professional manner using agreed-upon procedures.<\/p><\/li><li><p>Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer.<\/p><\/li><li><p>Clarify customer requirements; probe for understanding; use decision-support tools and resources to resolve customer issues that are non-standard\/unstructured and require some clarification or conceptual thinking.<\/p><\/li><li><p>Prepare complete and accurate work including appropriately notating of accounts as required.<\/p><\/li><li><p>Maintain broad knowledge of client products, such as: smartphones, tablets, computers, and wearables. Familiarity with iOS and\/or macOS, or comparable technology, is preferred<\/p><\/li><li><p>Deliver expert customer experiences\u2026with a smile.<br><\/p><\/li><\/ul><p><strong>YOUR QUALIFICATIONS<\/strong><\/p><p>Your skills, integrity, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our Customer Service \/ Tech Support Representative role include:<\/p><ul><li><p>Live within 35km of the Hamilton site\/location.<\/p><\/li><li><p>1 year of customer service experience or equivalent, with a High School diploma or GED.<\/p><\/li><li><p>Effective communication skills in English, both written and verbally.<\/p><\/li><li><p>Proficiency in fast-paced multi-tasking and ability to learn, including strong problem-solving skills.<\/p><\/li><li><p>Patience in working with customers is second nature for you.<\/p><\/li><li><p>The availability to work during the Hours of Operation: 8:00 am-11:30 pm EST Monday-Sunday. Your schedule will change every 3 months and is based on performance. (The better you perform, the better your schedule!)<\/p><\/li><\/ul><p>&nbsp;<\/p><p><strong>WHAT\u2019S IN IT FOR YOU<\/strong><\/p><p>One of our company\u2019s Culture Beliefs says, \u201cWe champion our people.\u201d That\u2019s why we invest in our game-changers, our infrastructure, and our capabilities to ensure long-term success for both our teams and our clients. And we\u2019ll invest in YOU to aid in your career path and in your personal development. In this role, you\u2019ll also be provided with:<\/p><ul><li><p>The base salary for this position is $20\/hr. (pay rate will not be below the applicable minimum wage), plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program (EAP), registered retirement savings plan, paid time off and holidays, and paid training days.<\/p><\/li><li><p>DailyPay enrollment option to access pay \\\"early,\\\" when you want it<\/p><\/li><li><p>Company networking opportunities with organized groups in the following topics: Network of Women, Black Professionals, LGBTQ+ Pride, Ability (Disabilities), Dynamic ((Neurodiversity), Women in Tech, OneEarth Champions, and more<\/p><\/li><li><p>Health and wellness programs with trained partners to help promote a healthy you<\/p><\/li><li><p>Mentorship programs that support your rewarding career journey&nbsp;<\/p><\/li><li><p>A modern, state-of-the-art office setting with advanced technologies and a great team<\/p><\/li><li><p>Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support<\/p><\/li><li><p>Celebrations for Concentrix Day, Game-Changer Appreciation Day, Customer Service Week, World Clean Up Day, #MyOneEarthPromise, and more<\/p><\/li><\/ul><p>&nbsp;<\/p><p><strong>REIMAGINE THE BEST VERSION OF YOU!&nbsp;<\/strong><\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why half a million game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d<\/p><p>&nbsp;<\/p><p><strong>JOB AVAILABILITY<\/strong><\/p><p>We accept applications for this position on an ongoing basis. It is currently for an existing, immediate vacancy; however, we are also considering applications for future opportunities as they arise. We encourage all interested candidates to apply.<\/p><p><br><br><p><strong>Physical and Cognitive Requirements:&nbsp;<\/strong><br>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p><p><br><strong>Equal Opportunity Statement:<\/strong><\/p><p>Concentrix is committed to equal employment opportunity and does not discriminate on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity or expression, age, marital or family status, disability, or any other category protected by provincial human rights legislation.<\/p><p><\/p><p><strong>Reasonable Accommodation Statement:<\/strong><\/p><p>Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.&nbsp;If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"mailto:app.acco@concentrix.com\\\"><u>app.acco@concentrix.com<\/u><\/a>.&nbsp; All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/p><p><\/p><p><strong>Artificial Intelligence (AI):<\/strong><\/p><p>As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/p><p><\/p><p><strong>Work Authorization:<\/strong><\/p><p>Only qualified applicants who are legally authorized to work in Canada will be considered.<\/p><p><\/p><p><strong>For further information on available work provinces and Equal Employment Opportunity as an applicant, please click <\/strong><a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\"><strong><u>HERE<\/u><\/strong><\/a><\/p><p><\/p><p><strong>Exigences physiques et cognitives<br><\/strong><br>L\u2019employ\u00e9 doit r\u00e9guli\u00e8rement utiliser un ordinateur, un clavier, un t\u00e9l\u00e9phone ou un casque d\u2019\u00e9coute, ainsi que d\u2019autres \u00e9quipements de bureau dans le cadre des fonctions essentielles de ce poste. Le travail est g\u00e9n\u00e9ralement de nature s\u00e9dentaire.<br><\/p><p><strong>D\u00e9claration d'\u00e9galit\u00e9 des chances <br><\/strong><\/p><p>Concentrix s'engage en faveur de l'\u00e9galit\u00e9 des chances en mati\u00e8re d'emploi et ne fait aucune discrimination fond\u00e9e sur la race, l'ascendance, le lieu d'origine, la couleur, l'origine ethnique, la citoyennet\u00e9, la croyance, le sexe, l'orientation sexuelle, l'identit\u00e9 ou l'expression de genre, l'\u00e2ge, l'\u00e9tat civil ou familial, le handicap, ou toute autre cat\u00e9gorie prot\u00e9g\u00e9e par la l\u00e9gislation provinciale sur les droits de la personne.<br><\/p><p>&nbsp;<strong>D\u00e9claration d'am\u00e9nagement raisonnable<br><\/strong><\/p><p>Concentrix accueille et encourage les candidatures des candidats en situation de handicap et s'engage \u00e0 offrir un processus de recrutement inclusif.&nbsp;Si vous avez besoin d'un am\u00e9nagement raisonnable pour participer \u00e0 n'importe quelle \u00e9tape du processus de candidature ou d'entrevue, veuillez nous en informer. Les demandes peuvent \u00eatre faites en contactant <a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"mailto:app.acco@concentrix.com\\\">app.acco@concentrix.com<\/a>.&nbsp; Toutes les informations seront trait\u00e9es de mani\u00e8re confidentielle et utilis\u00e9es uniquement pour faciliter votre participation au processus de recrutement.<br><\/p><p><strong>Intelligence artificielle (IA)<br><\/strong><\/p><p>Dans le cadre de notre processus de recrutement, nous pouvons utiliser des outils d'intelligence artificielle (IA) pour aider au tri et\/ou \u00e0 l'\u00e9valuation des candidats. Ces outils pourraient \u00eatre utilis\u00e9s pour \u00e9valuer les CV, les candidatures et d'autres documents soumis afin de nous aider \u00e0 identifier les meilleurs candidats pour le poste. <br><\/p><p><strong>Autorisation de travail<br><\/strong><\/p><p>Seuls les candidats qualifi\u00e9s l\u00e9galement autoris\u00e9s \u00e0 travailler au Canada seront consid\u00e9r\u00e9s. <strong><br><br>Pour plus d'informations sur les provinces de travail disponibles et l'\u00e9galit\u00e9 des chances en mati\u00e8re d'emploi en tant que candidat, veuillez cliquer <\/strong><a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\"><strong>ICI<\/strong><\/a><strong>.<\/strong><\/p><\/p>\",\"ats_external_id\":\"CA-req-dd0b42c0688294d9\",\"location\":null,\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":null,\"salary_currency\":null,\"updated_at\":\"2026-10-19T17:58:34.771Z\",\"created_at\":\"2026-06-10T10:48:17.927Z\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix.crew.talkpush.com\/apply\/concentrix\/66X12CFJCEMP0M0FAH74217FZ27G02YN\",\"apply_url\":\"https:\/\/concentrix.crew.talkpush.com\/apply\/concentrix\/66X12CFJCEMP0M0FAH74217FZ27G02YN\",\"head_count\":null,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"on_site\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-crew\",\"internal_job_listing\":null,\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":null,\"enable_onboarding\":null,\"accept_duplicate_applications\":null,\"delay_between_two_applications\":null,\"auto_call\":null,\"on_erp_listing\":null,\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":null,\"relevance_score\":\"1\"},{\"id\":\"1930\",\"campaign_id\":\"req-ae979a7950e515a5\",\"campaign_title\":\"Customer Service \/ Technical Support Rep (Hybrid)\",\"campaign_type\":null,\"job_title\":\"Customer Service \/ Technical Support Rep (Hybrid)\",\"street\":null,\"address\":null,\"city\":\"Niagara Falls\",\"state\":\"Ontario\",\"postal_code\":\"L2G 3G6\",\"region\":null,\"country\":\"Canada\",\"short_description\":\"\",\"long_description\":\"<p>Join a world-class team in Niagara Falls, ON, as a Customer Service \/ Tech Support Rep! At Concentrix, we\u2019re looking for passionate game-changers to deliver exceptional customer experiences and tech-based solutions for one of the world\u2019s best-known brands. If you're ready to grow with a Fortune 500 company with an inclusive, award-winning culture, your new career starts here. (Military veterans are encouraged to apply.)<\/p><p>&nbsp;<\/p><p><strong>A NEW CAREER POWERED BY YOU<\/strong><\/p><p>Are you looking for a career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging? Would you like to join a Fortune 500 company that earns \u201c<strong>World\u2019s Best Workplaces<\/strong>,\u201d \u201c<strong>Best Company Culture<\/strong>,\u201d and \u201c<strong>Best Companies for Career Growth<\/strong>\u201d awards every year? Then a Customer Service \/ Tech Support Representative position at Concentrix is the right place for you!<\/p><p>&nbsp;<\/p><p>As a Customer Service \/ Tech Support Representative, you\u2019ll join an organically diverse team from around the globe where all members contribute to and support each other\u2019s success and wellbeing, proudly united as \u201cgame-changers.\u201d Together, we serve as the intelligent transformation partner for the world\u2019s best-known brands, delivering exceptional customer experiences with tech-powered innovation.<\/p><p>&nbsp;<\/p><p><strong>CAREER GROWTH AND PERSONAL DEVELOPMENT<\/strong><\/p><p>This is a great opportunity that will allow you to reimagine an all-new career journey and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, technologies, and ongoing support you\u2019ll need to succeed. Plus, at Concentrix, there\u2019s real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That\u2019s why we offer a range of no-cost learning and leadership development programs designed to set you on your way to the kind of career you\u2019ve always envisioned.<\/p><p><strong>&nbsp;<\/strong><\/p><p><strong>WHAT YOU WILL DO IN THIS ROLE&nbsp;<\/strong><\/p><p>As a Customer Service \/ Tech Support Representative, you will:<\/p><ul><li><p>You are the point of contact for all technical inquiries about hardware, software, or other designated client products.<\/p><\/li><li><p>Greet customers in a courteous, friendly, and professional manner using agreed-upon procedures.<\/p><\/li><li><p>Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer.<\/p><\/li><li><p>Clarify customer requirements; probe for understanding; use decision-support tools and resources to resolve customer issues that are non-standard\/unstructured and require some clarification or conceptual thinking.<\/p><\/li><li><p>Prepare complete and accurate work including appropriately notating of accounts as required.<\/p><\/li><li><p>Maintain broad knowledge of client products, such as: smartphones, tablets, computers, and wearables. Familiarity with iOS and\/or macOS, or comparable technology, is preferred<\/p><\/li><li><p>Deliver expert customer experiences\u2026with a smile.<br><\/p><\/li><\/ul><p><strong>YOUR QUALIFICATIONS<\/strong><\/p><p>Your skills, integrity, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our Customer Service \/ Tech Support Representative role include:<\/p><p>\u00b7&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Live within 35km of the Niagara Falls site\/location.<\/p><ul><li><p>1 year of customer service experience or equivalent, with a High School diploma or GED.<\/p><\/li><li><p>Effective communication skills in English, both written and verbally.<\/p><\/li><li><p>Proficiency in fast-paced multi-tasking and ability to learn, including strong problem-solving skills.<\/p><\/li><li><p>Patience in working with customers is second nature for you.<\/p><\/li><li><p>The availability to work during the Hours of Operation: 8:00 am-11:30 pm EST Monday-Sunday. Your schedule will change every 3 months and is based on performance. (The better you perform, the better your schedule!)<\/p><\/li><\/ul><p>&nbsp;<\/p><p><strong>WHAT\u2019S IN IT FOR YOU<\/strong><\/p><p>One of our company\u2019s Culture Beliefs says, \u201cWe champion our people.\u201d That\u2019s why we invest in our game-changers, our infrastructure, and our capabilities to ensure long-term success for both our teams and our clients. And we\u2019ll invest in YOU to aid in your career path and in your personal development. In this role, you\u2019ll also be provided with:<\/p><ul><li><p>The base salary for this position is $19.70\/hr. (pay rate will not be below the applicable minimum wage), plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program (EAP), registered retirement savings plan, paid time off and holidays, and paid training days.<\/p><\/li><li><p>DailyPay enrollment option to access pay \\\"early,\\\" when you want it<\/p><\/li><li><p>Company networking opportunities with organized groups in the following topics: Network of Women, Black Professionals, LGBTQ+ Pride, Ability (Disabilities), Dynamic ((Neurodiversity), Women in Tech, OneEarth Champions, and more<\/p><\/li><li><p>Health and wellness programs with trained partners to help promote a healthy you<\/p><\/li><li><p>Mentorship programs that support your rewarding career journey&nbsp;<\/p><\/li><li><p>A modern, state-of-the-art office setting with advanced technologies and a great team<\/p><\/li><li><p>Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support<\/p><\/li><li><p>Celebrations for Concentrix Day, Game-Changer Appreciation Day, Customer Service Week, World Clean Up Day, #MyOneEarthPromise, and more<\/p><\/li><\/ul><p>&nbsp;<\/p><p><strong>REIMAGINE THE BEST VERSION OF YOU!&nbsp;<\/strong><\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why half a million game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d<\/p><p>&nbsp;<\/p><p><strong>JOB AVAILABILITY<\/strong><\/p><p>We accept applications for this position on an ongoing basis. It is currently for an existing, immediate vacancy; however, we are also considering applications for future opportunities as they arise. We encourage all interested candidates to apply.<\/p><p><br><br><p><strong>Physical and Cognitive Requirements:&nbsp;<\/strong><br>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p><p><br><strong>Equal Opportunity Statement:<\/strong><\/p><p>Concentrix is committed to equal employment opportunity and does not discriminate on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity or expression, age, marital or family status, disability, or any other category protected by provincial human rights legislation.<\/p><p><\/p><p><strong>Reasonable Accommodation Statement:<\/strong><\/p><p>Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.&nbsp;If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"mailto:app.acco@concentrix.com\\\"><u>app.acco@concentrix.com<\/u><\/a>.&nbsp; All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/p><p><\/p><p><strong>Artificial Intelligence (AI):<\/strong><\/p><p>As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/p><p><\/p><p><strong>Work Authorization:<\/strong><\/p><p>Only qualified applicants who are legally authorized to work in Canada will be considered.<\/p><p><\/p><p><strong>For further information on available work provinces and Equal Employment Opportunity as an applicant, please click <\/strong><a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\"><strong><u>HERE<\/u><\/strong><\/a><\/p><p><\/p><p><strong>Exigences physiques et cognitives<br><\/strong><br>L\u2019employ\u00e9 doit r\u00e9guli\u00e8rement utiliser un ordinateur, un clavier, un t\u00e9l\u00e9phone ou un casque d\u2019\u00e9coute, ainsi que d\u2019autres \u00e9quipements de bureau dans le cadre des fonctions essentielles de ce poste. Le travail est g\u00e9n\u00e9ralement de nature s\u00e9dentaire.<br><\/p><p><strong>D\u00e9claration d'\u00e9galit\u00e9 des chances <br><\/strong><\/p><p>Concentrix s'engage en faveur de l'\u00e9galit\u00e9 des chances en mati\u00e8re d'emploi et ne fait aucune discrimination fond\u00e9e sur la race, l'ascendance, le lieu d'origine, la couleur, l'origine ethnique, la citoyennet\u00e9, la croyance, le sexe, l'orientation sexuelle, l'identit\u00e9 ou l'expression de genre, l'\u00e2ge, l'\u00e9tat civil ou familial, le handicap, ou toute autre cat\u00e9gorie prot\u00e9g\u00e9e par la l\u00e9gislation provinciale sur les droits de la personne.<br><\/p><p>&nbsp;<strong>D\u00e9claration d'am\u00e9nagement raisonnable<br><\/strong><\/p><p>Concentrix accueille et encourage les candidatures des candidats en situation de handicap et s'engage \u00e0 offrir un processus de recrutement inclusif.&nbsp;Si vous avez besoin d'un am\u00e9nagement raisonnable pour participer \u00e0 n'importe quelle \u00e9tape du processus de candidature ou d'entrevue, veuillez nous en informer. Les demandes peuvent \u00eatre faites en contactant <a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"mailto:app.acco@concentrix.com\\\">app.acco@concentrix.com<\/a>.&nbsp; Toutes les informations seront trait\u00e9es de mani\u00e8re confidentielle et utilis\u00e9es uniquement pour faciliter votre participation au processus de recrutement.<br><\/p><p><strong>Intelligence artificielle (IA)<br><\/strong><\/p><p>Dans le cadre de notre processus de recrutement, nous pouvons utiliser des outils d'intelligence artificielle (IA) pour aider au tri et\/ou \u00e0 l'\u00e9valuation des candidats. Ces outils pourraient \u00eatre utilis\u00e9s pour \u00e9valuer les CV, les candidatures et d'autres documents soumis afin de nous aider \u00e0 identifier les meilleurs candidats pour le poste. <br><\/p><p><strong>Autorisation de travail<br><\/strong><\/p><p>Seuls les candidats qualifi\u00e9s l\u00e9galement autoris\u00e9s \u00e0 travailler au Canada seront consid\u00e9r\u00e9s. <strong><br><br>Pour plus d'informations sur les provinces de travail disponibles et l'\u00e9galit\u00e9 des chances en mati\u00e8re d'emploi en tant que candidat, veuillez cliquer <\/strong><a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\"><strong>ICI<\/strong><\/a><strong>.<\/strong><\/p><\/p>\",\"ats_external_id\":\"CA-req-ae979a7950e515a5\",\"location\":null,\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":null,\"salary_currency\":null,\"updated_at\":\"2026-10-19T17:58:34.771Z\",\"created_at\":\"2026-06-10T10:47:00.308Z\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix.crew.talkpush.com\/apply\/concentrix\/1KD87HE1XJTHDAHYDPPWBQR70F1589RC\",\"apply_url\":\"https:\/\/concentrix.crew.talkpush.com\/apply\/concentrix\/1KD87HE1XJTHDAHYDPPWBQR70F1589RC\",\"head_count\":null,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"hybrid\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-crew\",\"internal_job_listing\":null,\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":null,\"enable_onboarding\":null,\"accept_duplicate_applications\":null,\"delay_between_two_applications\":null,\"auto_call\":null,\"on_erp_listing\":null,\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":null,\"relevance_score\":\"1\"},{\"id\":\"1931\",\"campaign_id\":\"req-6e764110f7d4e541\",\"campaign_title\":\"Customer Service \/ Technical Support Rep (On-Site)\",\"campaign_type\":null,\"job_title\":\"Customer Service \/ Technical Support Rep (On-Site)\",\"street\":null,\"address\":null,\"city\":\"Dartmouth\",\"state\":\"Nova Scotia\",\"postal_code\":\"B2Y 4N4\",\"region\":null,\"country\":\"Canada\",\"short_description\":\"\",\"long_description\":\"<p>Join a world-class team in Dartmouth, NS, as a Customer Service \/ Tech Support Rep! At Concentrix, we\u2019re looking for passionate game-changers to deliver exceptional customer experiences and tech-based solutions for one of the world\u2019s best-known brands. If you're ready to grow with a Fortune 500 company with an inclusive, award-winning culture, your new career starts here. (Military veterans are encouraged to apply.)<\/p><p>&nbsp;<\/p><p><strong>A NEW CAREER POWERED BY YOU<\/strong><\/p><p>Are you looking for a career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging? Would you like to join a Fortune 500 company that earns \u201cWorld\u2019s Best Workplaces,\u201d \u201cBest Company Culture,\u201d and \u201cBest Companies for Career Growth\u201d awards every year? Then a Customer Service \/ Tech Support Representative position at Concentrix is the right place for you!<\/p><p>&nbsp;<\/p><p>As a Customer Service \/ Tech Support Representative, you\u2019ll join an organically diverse team from around the globe where all members contribute to and support each other\u2019s success and wellbeing, proudly united as \u201cgame-changers.\u201d Together, we serve as the intelligent transformation partner for the world\u2019s best-known brands, delivering exceptional customer experiences with tech-powered innovation.<\/p><p><strong>&nbsp;<\/strong><\/p><p><strong>CAREER GROWTH AND PERSONAL DEVELOPMENT<\/strong><\/p><p>This is a great opportunity that will allow you to reimagine an all-new career journey and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, technologies, and ongoing support you\u2019ll need to succeed. Plus, at Concentrix, there\u2019s real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That\u2019s why we offer a range of no-cost learning and leadership development programs designed to set you on your way to the kind of career you\u2019ve always envisioned.<\/p><p><strong>&nbsp;<\/strong><\/p><p><strong>WHAT YOU WILL DO IN THIS ROLE&nbsp;<\/strong><\/p><p><strong>As a Customer Service \/ Tech Support Representative, you will:<\/strong><\/p><ul><li><p>You are the point of contact for all technical inquiries about hardware, software, or other designated client products.<\/p><\/li><li><p>Greet customers in a courteous, friendly, and professional manner using agreed-upon procedures.<\/p><\/li><li><p>Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer.<\/p><\/li><li><p>Clarify customer requirements; probe for understanding; use decision-support tools and resources to resolve customer issues that are non-standard\/unstructured and require some clarification or conceptual thinking.<\/p><\/li><li><p>Prepare complete and accurate work including appropriately notating of accounts as required.<\/p><\/li><li><p>Maintain broad knowledge of client products, such as: smartphones, tablets, computers, and wearables. Familiarity with iOS and\/or macOS, or comparable technology, is preferred<\/p><\/li><li><p>Deliver expert customer experiences\u2026with a smile.<br><\/p><\/li><\/ul><p><strong>YOUR QUALIFICATIONS<\/strong><\/p><p>Your skills, integrity, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our Customer Service \/ Tech Support Representative role include:<\/p><ul><li><p>Live within 35km of the Dartmouth\/Halifax site\/location.<\/p><\/li><li><p>1 year of customer service experience or equivalent, with a High School diploma or GED.<\/p><\/li><li><p>Effective communication skills in English, both written and verbally.<\/p><\/li><li><p>Proficiency in fast-paced multi-tasking and ability to learn, including strong problem-solving skills.<\/p><\/li><li><p>Patience in working with customers is second nature for you.<\/p><\/li><li><p>The availability to work during the Hours of Operation: 10:00 am-11:30 pm EST Monday-Sunday. Your schedule will change every 3 months and is based on performance. (The better you perform, the better your schedule!)<\/p><\/li><\/ul><p>&nbsp;<\/p><p><strong>WHAT\u2019S IN IT FOR YOU<\/strong><\/p><p>One of our company\u2019s Culture Beliefs says, \u201cWe champion our people.\u201d That\u2019s why we invest in our game-changers, our infrastructure, and our capabilities to ensure long-term success for both our teams and our clients. And we\u2019ll invest in YOU to aid in your career path and in your personal development. In this role, you\u2019ll also be provided with:<\/p><ul><li><p>The base salary for this position is $19\/hr. (pay rate will not be below the applicable minimum wage), plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program (EAP), registered retirement savings plan, paid time off and holidays, and paid training days.<\/p><\/li><li><p>DailyPay enrollment option to access pay \\\"early,\\\" when you want it<\/p><\/li><li><p>Company networking opportunities with organized groups in the following topics: Network of Women, Black Professionals, LGBTQ+ Pride, Ability (Disabilities), Dynamic ((Neurodiversity), Women in Tech, OneEarth Champions, and more<\/p><\/li><li><p>Health and wellness programs with trained partners to help promote a healthy you<\/p><\/li><li><p>Mentorship programs that support your rewarding career journey&nbsp;<\/p><\/li><li><p>A modern, state-of-the-art office setting with advanced technologies and a great team<\/p><\/li><li><p>Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support<\/p><\/li><li><p>Celebrations for Concentrix Day, Game-Changer Appreciation Day, Customer Service Week, World Clean Up Day, #MyOneEarthPromise, and more<\/p><\/li><\/ul><p>&nbsp;<\/p><p><strong>REIMAGINE THE BEST VERSION OF YOU!&nbsp;<\/strong><\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why half a million game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d<\/p><p>&nbsp;<\/p><p><strong>JOB AVAILABILITY<\/strong><\/p><p>We accept applications for this position on an ongoing basis. It is currently for an existing, immediate vacancy; however, we are also considering applications for future opportunities as they arise. We encourage all interested candidates to apply.<\/p><p><br><br><p><strong>Physical and Cognitive Requirements:&nbsp;<\/strong><br>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p><p><br><strong>Equal Opportunity Statement:<\/strong><\/p><p>Concentrix is committed to equal employment opportunity and does not discriminate on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity or expression, age, marital or family status, disability, or any other category protected by provincial human rights legislation.<\/p><p><\/p><p><strong>Reasonable Accommodation Statement:<\/strong><\/p><p>Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.&nbsp;If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"mailto:app.acco@concentrix.com\\\"><u>app.acco@concentrix.com<\/u><\/a>.&nbsp; All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/p><p><\/p><p><strong>Artificial Intelligence (AI):<\/strong><\/p><p>As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/p><p><\/p><p><strong>Work Authorization:<\/strong><\/p><p>Only qualified applicants who are legally authorized to work in Canada will be considered.<\/p><p><\/p><p><strong>For further information on available work provinces and Equal Employment Opportunity as an applicant, please click <\/strong><a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\"><strong><u>HERE<\/u><\/strong><\/a><\/p><p><\/p><p><strong>Exigences physiques et cognitives<br><\/strong><br>L\u2019employ\u00e9 doit r\u00e9guli\u00e8rement utiliser un ordinateur, un clavier, un t\u00e9l\u00e9phone ou un casque d\u2019\u00e9coute, ainsi que d\u2019autres \u00e9quipements de bureau dans le cadre des fonctions essentielles de ce poste. Le travail est g\u00e9n\u00e9ralement de nature s\u00e9dentaire.<br><\/p><p><strong>D\u00e9claration d'\u00e9galit\u00e9 des chances <br><\/strong><\/p><p>Concentrix s'engage en faveur de l'\u00e9galit\u00e9 des chances en mati\u00e8re d'emploi et ne fait aucune discrimination fond\u00e9e sur la race, l'ascendance, le lieu d'origine, la couleur, l'origine ethnique, la citoyennet\u00e9, la croyance, le sexe, l'orientation sexuelle, l'identit\u00e9 ou l'expression de genre, l'\u00e2ge, l'\u00e9tat civil ou familial, le handicap, ou toute autre cat\u00e9gorie prot\u00e9g\u00e9e par la l\u00e9gislation provinciale sur les droits de la personne.<br><\/p><p>&nbsp;<strong>D\u00e9claration d'am\u00e9nagement raisonnable<br><\/strong><\/p><p>Concentrix accueille et encourage les candidatures des candidats en situation de handicap et s'engage \u00e0 offrir un processus de recrutement inclusif.&nbsp;Si vous avez besoin d'un am\u00e9nagement raisonnable pour participer \u00e0 n'importe quelle \u00e9tape du processus de candidature ou d'entrevue, veuillez nous en informer. Les demandes peuvent \u00eatre faites en contactant <a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"mailto:app.acco@concentrix.com\\\">app.acco@concentrix.com<\/a>.&nbsp; Toutes les informations seront trait\u00e9es de mani\u00e8re confidentielle et utilis\u00e9es uniquement pour faciliter votre participation au processus de recrutement.<br><\/p><p><strong>Intelligence artificielle (IA)<br><\/strong><\/p><p>Dans le cadre de notre processus de recrutement, nous pouvons utiliser des outils d'intelligence artificielle (IA) pour aider au tri et\/ou \u00e0 l'\u00e9valuation des candidats. Ces outils pourraient \u00eatre utilis\u00e9s pour \u00e9valuer les CV, les candidatures et d'autres documents soumis afin de nous aider \u00e0 identifier les meilleurs candidats pour le poste. <br><\/p><p><strong>Autorisation de travail<br><\/strong><\/p><p>Seuls les candidats qualifi\u00e9s l\u00e9galement autoris\u00e9s \u00e0 travailler au Canada seront consid\u00e9r\u00e9s. <strong><br><br>Pour plus d'informations sur les provinces de travail disponibles et l'\u00e9galit\u00e9 des chances en mati\u00e8re d'emploi en tant que candidat, veuillez cliquer <\/strong><a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\"><strong>ICI<\/strong><\/a><strong>.<\/strong><\/p><\/p>\",\"ats_external_id\":\"CA-req-6e764110f7d4e541\",\"location\":null,\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":null,\"salary_currency\":null,\"updated_at\":\"2026-10-19T17:58:34.771Z\",\"created_at\":\"2026-06-10T10:44:59.856Z\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix.crew.talkpush.com\/apply\/concentrix\/H21BZ367DJF7KMWFS2G8G552G19XAS1P\",\"apply_url\":\"https:\/\/concentrix.crew.talkpush.com\/apply\/concentrix\/H21BZ367DJF7KMWFS2G8G552G19XAS1P\",\"head_count\":null,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"on_site\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-crew\",\"internal_job_listing\":null,\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":null,\"enable_onboarding\":null,\"accept_duplicate_applications\":null,\"delay_between_two_applications\":null,\"auto_call\":null,\"on_erp_listing\":null,\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":null,\"relevance_score\":\"1\"},{\"id\":\"1932\",\"campaign_id\":\"req-1ce3179e438ad80d\",\"campaign_title\":\"Customer Service Representative (On-Site)\",\"campaign_type\":null,\"job_title\":\"Customer Service Representative (On-Site)\",\"street\":null,\"address\":null,\"city\":\"Valdosta\",\"state\":\"Georgia\",\"postal_code\":\"31605\",\"region\":null,\"country\":\"United States of America\",\"short_description\":\"\",\"long_description\":\"<p>Join a world-class team in Valdosta, GA, as a Customer Service Rep! At Concentrix, we\u2019re looking for passionate game-changers to deliver exceptional customer experiences and tech-based solutions for one of the world\u2019s best-known brands. If you're ready to grow with a Fortune 500 company with an inclusive, award-winning culture, your new career starts here. (Military veterans are encouraged to apply.)<\/p><p>&nbsp;<\/p><p><strong>A NEW CAREER POWERED BY YOU<\/strong><\/p><p>Are you looking for a career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging? Would you like to join a Fortune 500 company that earns \u201c<strong>World\u2019s Best Workplaces<\/strong>,\u201d \u201c<strong>Best Company Culture<\/strong>,\u201d and \u201c<strong>Best Companies for Career Growth<\/strong>\u201d awards every year? Then a Customer Service Representative position at Concentrix is the right place for you!<\/p><p>&nbsp;<\/p><p>As a Customer Service Representative, you\u2019ll join an organically diverse team from around the globe where all members contribute to and support each other\u2019s success and wellbeing, proudly united as \u201cgame-changers.\u201d Together, we serve as the intelligent transformation partner for the world\u2019s best-known brands, delivering exceptional customer experiences with tech-powered innovation.<\/p><p>&nbsp;<\/p><p><strong>CAREER GROWTH AND PERSONAL DEVELOPMENT<\/strong><\/p><p>This is a great opportunity to reimagine an all-new career journey and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, technologies, and ongoing support you\u2019ll need to succeed. Plus, at Concentrix, there\u2019s real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That\u2019s why we offer a range of no-cost learning and leadership development programs designed to set you on your way to the kind of career you\u2019ve always envisioned.<\/p><p>&nbsp;<\/p><p><strong>WHAT YOU WILL DO IN THIS ROLE&nbsp;<\/strong><\/p><p>As a Customer Service Representative, you\u2019ll:<\/p><ul><li><p>Provide inbound customer support.<\/p><\/li><li><p>Help customers resolve technical issues.<\/p><\/li><li><p>Assist in correcting billing concerns.<\/p><\/li><li><p>Ensure the appropriateness of social media content.<\/p><\/li><li><p>Deliver expert customer experiences\u2026with a smile.<br><\/p><\/li><\/ul><p><strong>YOUR QUALIFICATIONS<\/strong><\/p><p>Your skills, integrity, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our Customer Service Representative role include:<\/p><ul><li><p>High School Diploma<\/p><\/li><li><p>1 year customer service of experience preferred<\/p><\/li><li><p>Live within 40-Mile radius of our Valdosta site<\/p><\/li><li><p>Proficiency in fast-paced multi-tasking<\/p><\/li><li><p>Strong PC knowlege andcomputer navigation skills<\/p><\/li><li><p>The ability to work various shifts as needed<\/p><\/li><\/ul><p>&nbsp;<\/p><p><strong>WHAT\u2019S IN IT FOR YOU<\/strong><\/p><p>One of our company\u2019s Culture Beliefs says, \u201cWe champion our people.\u201d That\u2019s why we invest in our game-changers, our infrastructure, and our capabilities to ensure long-term success for both our teams and our clients. And we\u2019ll invest in YOU to aid in your career path and in your personal development. In this role, you\u2019ll also be provided with:<\/p><ul><li><p>The base salary range for this position is $17.00- $19.00\/hr. (pay rate will not be below the applicable minimum wage), plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program (EAP), 401(k) retirement plan, paid time off and holidays, and paid training days.<\/p><\/li><li><p>DailyPay enrollment option to access pay \\\"early,\\\" when you want it<\/p><\/li><li><p>Company networking opportunities with organized groups in the following topics: Network of Women, Black Professionals, LGBTQ+ Pride, Ability (Disabilities), Dynamic ((Neurodiversity), Women in Tech, OneEarth Champions, and more<\/p><\/li><li><p>Health and wellness programs with trained partners to help promote a healthy you<\/p><\/li><li><p>Mentorship programs that support your rewarding career journey<\/p><\/li><li><p>A modern, state-of-the-art office setting with advanced technologies and a great team<\/p><\/li><li><p>Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support<\/p><\/li><li><p>Celebrations for Concentrix Day, Game-Changer Appreciation Day, Customer Service Week, World Clean Up Day, #MyOneEarthPromise, and more<\/p><\/li><li><p>A range of other perks and benefits<\/p><\/li><\/ul><p>&nbsp;<\/p><p><strong>REIMAGINE THE BEST VERSION OF YOU!&nbsp;<\/strong><\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why half a million game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d<\/p><p>&nbsp;<\/p><p><strong>JOB AVAILABILITY<\/strong><\/p><p>We accept applications for this position on an ongoing basis. It is currently for an existing, immediate vacancy; however, we are also considering applications for future opportunities as they arise. We encourage all interested candidates to apply.<\/p><p><br><br><p><strong>Physical and Mental Requirements:<br><\/strong>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p><p><strong>&nbsp;<\/strong><\/p><p><strong>Equal Employment Opportunity:<\/strong><\/p><p>Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.<\/p><p>&nbsp;<\/p><p>For more information regarding your EEO rights as an applicant, please visit the following websites:<\/p><ul><li><p><a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf\\\"><u>English<\/u><\/a>&nbsp;&nbsp;<\/p><\/li><li><p><a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf\\\"><u>Spanish<\/u><\/a><\/p><\/li><\/ul><p><\/p><p><strong>Accommodation:<\/strong><\/p><p>Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.&nbsp;If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"mailto:app.acco@concentrix.com\\\"><u>app.acco@concentrix.com<\/u><\/a>.&nbsp; All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/p><p>&nbsp;<\/p><p><strong>Artificial Intelligence:<\/strong><\/p><p>As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/p><p>&nbsp;<\/p><p><strong>Work Authorization:<\/strong><\/p><p>In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. Must reside in the United States or have a valid U.S. address for residence. &nbsp;<\/p><p>&nbsp;<\/p><p><strong>For further information on available work states and Equal Employment Opportunity as an applicant, please click <\/strong><a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\"><strong><u>HERE<\/u><\/strong><\/a><\/p><\/p>\",\"ats_external_id\":\"US-req-1ce3179e438ad80d\",\"location\":null,\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":null,\"salary_currency\":null,\"updated_at\":\"2026-10-19T17:58:34.771Z\",\"created_at\":\"2026-06-10T10:43:32.159Z\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix.crew.talkpush.com\/apply\/concentrix\/RAT8TY1SSNJ7JTVHYHZ729S3X4VH4WGX\",\"apply_url\":\"https:\/\/concentrix.crew.talkpush.com\/apply\/concentrix\/RAT8TY1SSNJ7JTVHYHZ729S3X4VH4WGX\",\"head_count\":null,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"on_site\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-crew\",\"internal_job_listing\":null,\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":null,\"enable_onboarding\":null,\"accept_duplicate_applications\":null,\"delay_between_two_applications\":null,\"auto_call\":null,\"on_erp_listing\":null,\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":null,\"relevance_score\":\"1\"},{\"id\":\"1933\",\"campaign_id\":\"req-ece040ab955e7edd\",\"campaign_title\":\"Customer Service Representative (On-Site)\",\"campaign_type\":null,\"job_title\":\"Customer Service Representative (On-Site)\",\"street\":null,\"address\":null,\"city\":\"Lake Mary\",\"state\":\"Florida\",\"postal_code\":\"32746\",\"region\":null,\"country\":\"United States of America\",\"short_description\":\"\",\"long_description\":\"<p>Join a world-class team in Lake Mary, FL, as a Customer Service Representative! At Concentrix, we\u2019re looking for passionate game-changers to deliver exceptional customer experiences and solutions for one of the world\u2019s best-known brands. If you're ready to grow with a Fortune 500 company with an inclusive, award-winning culture, your new career starts here. (Military veterans are encouraged to apply.)<\/p><p><\/p><p><strong>A NEW CAREER POWERED BY YOU<\/strong><\/p><p>Are you looking for a career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging? Would you like to join a Fortune 500 company that earns \u201c<strong>World\u2019s Best Workplaces<\/strong>,\u201d \u201c<strong>Best Company Culture<\/strong>,\u201d and \u201c<strong>Best Companies for Career Growth<\/strong>\u201d awards every year? Then a Customer Service Representative position at Concentrix is the right place for you!<\/p><p>&nbsp;<\/p><p>As a Customer Service Representative, you\u2019ll join an organically diverse team from around the globe where all members contribute to and support each other\u2019s success and wellbeing, proudly united as \u201cgame-changers.\u201d Together, we serve as the intelligent transformation partner for the world\u2019s best-known brands, delivering exceptional customer experiences with tech-powered innovation.<\/p><p>&nbsp;<\/p><p><strong>CAREER GROWTH AND PERSONAL DEVELOPMENT<\/strong><\/p><p>This is a great opportunity to reimagine an all-new career journey and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, technologies, and ongoing support you\u2019ll need to succeed. Plus, at Concentrix, there\u2019s real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That\u2019s why we offer a range of no-cost learning and leadership development programs designed to set you on your way to the kind of career you\u2019ve always envisioned.<\/p><p>&nbsp;<\/p><p><strong>WHAT YOU WILL DO IN THIS ROLE&nbsp;<\/strong><\/p><p>As a Customer Service Representative, you\u2019ll:<\/p><ul><li><p>Interface with customers via inbound calls, chats, and emails<\/p><\/li><li><p>Provide outstanding service to customers - many of whom are investing for the first time.<\/p><\/li><li><p>Provide exceptional customer relations support for online Financial Services client.<\/p><\/li><li><p>Make every customer\u2019s experience with support an exceptional one<br><\/p><\/li><\/ul><p><strong>YOUR QUALIFICATIONS<\/strong><\/p><p>Your skills, integrity, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our Customer Service Representative role include:<\/p><ul><li><p>2 years of customer service experience is preferred<\/p><\/li><li><p>Basic knowledge of investing principles, or experience in a financial support role is preferred<\/p><\/li><li><p>Must have a high school diploma or equivalent<\/p><\/li><li><p>Live within 40 miles of the site and be able to work your full shift in the office<\/p><\/li><li><p>This position supports work performed under a U.S. government contract that requires employees in this role be U.S. citizens or U.S. lawful permanent residents. Employment will be contingent upon meeting this requirement.<\/p><\/li><\/ul><p>&nbsp;<\/p><p><strong>WHAT\u2019S IN IT FOR YOU<\/strong><\/p><p>One of our company\u2019s Culture Beliefs says, \u201cWe champion our people.\u201d That\u2019s why we invest in our game-changers, our infrastructure, and our capabilities to ensure long-term success for both our teams and our clients. And we\u2019ll invest in YOU to aid in your career path and in your personal development. In this role, you\u2019ll also be provided with:<\/p><ul><li><p>The base salary for this position is $18.50\/hr., plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program (EAP), 401(k) retirement plan, paid time off and holidays, and paid training days. We accept applications for this position on an ongoing basis.<\/p><\/li><li><p>DailyPay enrollment option to access pay \\\"early,\\\" when you want it<\/p><\/li><li><p>Company networking opportunities with organized groups in the following topics: Network of Women, Black Professionals, LGBTQ+ Pride, Ability (Disabilities), Dynamic ((Neurodiversity), Women in Tech, OneEarth Champions, and more<\/p><\/li><li><p>Health and wellness programs with trained partners to help promote a healthy you<\/p><\/li><li><p>Mentorship programs that support your rewarding career journey&nbsp;<\/p><\/li><li><p>A modern, state-of-the-art office setting with advanced technologies and a great team<\/p><\/li><li><p>Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support<\/p><\/li><li><p>Celebrations for Concentrix Day, Game-Changer Appreciation Day, Customer Service Week, World Clean Up Day, #MyOneEarthPromise, and more<\/p><\/li><li><p>A range of other perks and benefits<\/p><\/li><\/ul><p>&nbsp;<\/p><p><strong>REIMAGINE THE BEST VERSION OF YOU!&nbsp;<\/strong><\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why half a million game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d<\/p><p>&nbsp;<\/p><p><strong>JOB AVAILABILITY<\/strong><\/p><p>We accept applications for this position on an ongoing basis. It is currently for an existing, immediate vacancy; however, we are also considering applications for future opportunities as they arise. We encourage all interested candidates to apply.<\/p><p><br><br><p><strong>Physical and Mental Requirements:<br><\/strong>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p><p><strong>&nbsp;<\/strong><\/p><p><strong>Equal Employment Opportunity:<\/strong><\/p><p>Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.<\/p><p>&nbsp;<\/p><p>For more information regarding your EEO rights as an applicant, please visit the following websites:<\/p><ul><li><p><a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf\\\"><u>English<\/u><\/a>&nbsp;&nbsp;<\/p><\/li><li><p><a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf\\\"><u>Spanish<\/u><\/a><\/p><\/li><\/ul><p><\/p><p><strong>Accommodation:<\/strong><\/p><p>Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.&nbsp;If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"mailto:app.acco@concentrix.com\\\"><u>app.acco@concentrix.com<\/u><\/a>.&nbsp; All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/p><p>&nbsp;<\/p><p><strong>Artificial Intelligence:<\/strong><\/p><p>As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/p><p>&nbsp;<\/p><p><strong>Work Authorization:<\/strong><\/p><p>In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. Must reside in the United States or have a valid U.S. address for residence. &nbsp;<\/p><p>&nbsp;<\/p><p><strong>For further information on available work states and Equal Employment Opportunity as an applicant, please click <\/strong><a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\"><strong><u>HERE<\/u><\/strong><\/a><\/p><\/p>\",\"ats_external_id\":\"US-req-ece040ab955e7edd\",\"location\":null,\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":null,\"salary_currency\":null,\"updated_at\":\"2026-10-19T17:58:34.771Z\",\"created_at\":\"2026-06-10T10:30:03.973Z\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix.crew.talkpush.com\/apply\/concentrix\/ZFC3E366AP2ZAHXQT7BNC83XXSXSYM1R\",\"apply_url\":\"https:\/\/concentrix.crew.talkpush.com\/apply\/concentrix\/ZFC3E366AP2ZAHXQT7BNC83XXSXSYM1R\",\"head_count\":null,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"on_site\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-crew\",\"internal_job_listing\":null,\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":null,\"enable_onboarding\":null,\"accept_duplicate_applications\":null,\"delay_between_two_applications\":null,\"auto_call\":null,\"on_erp_listing\":null,\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":null,\"relevance_score\":\"1\"},{\"id\":\"1934\",\"campaign_id\":\"req-9e1e65e3c4edfd9e\",\"campaign_title\":\"Customer Service Representative - Financial (On-Site)\",\"campaign_type\":null,\"job_title\":\"Customer Service Representative - Financial (On-Site)\",\"street\":null,\"address\":null,\"city\":\"Lake Mary\",\"state\":\"Florida\",\"postal_code\":\"32746\",\"region\":null,\"country\":\"United States of America\",\"short_description\":\"\",\"long_description\":\"<p>Join a world-class team in Lake Mary, FL, as a Customer Service Representative! At Concentrix, we\u2019re looking for passionate game-changers to deliver exceptional customer experiences and solutions for one of the world\u2019s best-known brands. If you're ready to grow with a Fortune 500 company with an inclusive, award-winning culture, your new career starts here. (Military veterans are encouraged to apply.)<\/p><p>&nbsp;<\/p><p><strong>A NEW CAREER POWERED BY YOU<\/strong><\/p><p><strong>&nbsp;<\/strong><\/p><p>Are you looking for a career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging? Would you like to join a Fortune 500 company that earns \u201c<strong>World\u2019s Best Workplaces<\/strong>,\u201d \u201c<strong>Best Company Culture<\/strong>,\u201d and \u201c<strong>Best Companies for Career Growth<\/strong>\u201d awards every year? Then a Customer Service Representative position at Concentrix is the right place for you!<\/p><p>&nbsp;<\/p><p>As a Customer Service Representative, you\u2019ll join an organically diverse team from around the globe where all members contribute to and support each other\u2019s success and wellbeing, proudly united as \u201cgame-changers.\u201d Together, we serve as the intelligent transformation partner for the world\u2019s best-known brands, delivering exceptional customer experiences with tech-powered innovation.<\/p><p>&nbsp;<\/p><p><strong>CAREER GROWTH AND PERSONAL DEVELOPMENT<\/strong><\/p><p><br>This is a great opportunity to reimagine an all-new career journey and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, technologies, and ongoing support you\u2019ll need to succeed. Plus, at Concentrix, there\u2019s real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That\u2019s why we offer a range of no-cost learning and leadership development programs designed to set you on your way to the kind of career you\u2019ve always envisioned.<\/p><p><strong>&nbsp;<\/strong><\/p><p><strong>WHAT YOU WILL DO IN THIS ROLE&nbsp;<\/strong><\/p><p>&nbsp;<\/p><p>As a Customer Service Representative, you will:<\/p><ul><li><p>Provide inbound customer support.<\/p><\/li><li><p>Help customers resolve technical issues.<\/p><\/li><li><p>Assist in correcting billing concerns.<\/p><\/li><li><p>Ensure the appropriateness of social media content.<\/p><\/li><\/ul><p><\/p><p><strong>YOUR QUALIFICATIONS<\/strong><\/p><p>&nbsp;<\/p><p>Your skills, integrity, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our Customer Service Representative role include:<\/p><ul><li><p>2 years of customer service experience required<\/p><\/li><li><p>Preferred experience with financial support including knowledge of different card types (prepaid, debit &amp; credit)<\/p><\/li><li><p>Demonstrate experience &amp; ability to uncover the right solution by asking probing questions<\/p><\/li><li><p>Demonstrate experience &amp; ability to utilize resources and\/or articles to provide correct information<\/p><\/li><li><p>Must have a high school diploma or equivalent<\/p><\/li><li><p>Live within 40 miles of the site and be able to work your full shift in the office<\/p><\/li><li><p>Must reside in the United States and have a valid U.S. address for residence<\/p><\/li><\/ul><p><\/p><p><strong>WHAT\u2019S IN IT FOR YOU<br><\/strong><\/p><p>One of our company\u2019s Culture Beliefs says, \u201cWe champion our people.\u201d That\u2019s why we invest in our game-changers, our infrastructure, and our capabilities to ensure long-term success for both our teams and our clients. And we\u2019ll invest in YOU to aid in your career path and in your personal development. Benefits available to eligible U.S. employees in this role include:<\/p><ul><li><p>The base salary range for this position is $17.00 - $19.96\/hr., plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program (EAP), 401(k) retirement plan, paid time off and holidays, and paid training days. We accept applications for this position on an ongoing basis.<\/p><\/li><li><p>DailyPay enrollment option to access pay \\\"early,\\\" when you want it<\/p><\/li><li><p>Company networking opportunities with organized groups in the following topics: Network of Women, Black Professionals, LGBTQ+ Pride, Ability (Disabilities), Dynamic ((Neurodiversity), Women in Tech, OneEarth Champions, and more<\/p><\/li><li><p>Health and wellness programs with trained partners to help promote a healthy you<\/p><\/li><li><p>Mentorship programs that support your rewarding career journey<\/p><\/li><li><p>Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support<\/p><\/li><li><p>Celebrations for Concentrix Day, Game-Changer Appreciation Day, Customer Service Week, World Clean Up Day, #MyOneEarthPromise, and more<\/p><\/li><li><p>A range of other perks and benefits<\/p><\/li><\/ul><p>&nbsp;<\/p><p><strong>REIMAGINE THE BEST VERSION OF YOU!&nbsp; <br><\/strong><\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why half a million game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d<\/p><p>&nbsp;<\/p><p><strong>JOB AVAILABILITY<\/strong><\/p><p><strong>&nbsp;<\/strong><\/p><p>We accept applications for this position on an ongoing basis. It is currently for an existing, immediate vacancy; however, we are also considering applications for future opportunities as they arise. We encourage all interested candidates to apply.<\/p><p><br><br><p><strong>Physical and Mental Requirements:<br><\/strong>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p><p><strong>&nbsp;<\/strong><\/p><p><strong>Equal Employment Opportunity:<\/strong><\/p><p>Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.<\/p><p>&nbsp;<\/p><p>For more information regarding your EEO rights as an applicant, please visit the following websites:<\/p><ul><li><p><a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf\\\"><u>English<\/u><\/a>&nbsp;&nbsp;<\/p><\/li><li><p><a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf\\\"><u>Spanish<\/u><\/a><\/p><\/li><\/ul><p><\/p><p><strong>Accommodation:<\/strong><\/p><p>Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.&nbsp;If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"mailto:app.acco@concentrix.com\\\"><u>app.acco@concentrix.com<\/u><\/a>.&nbsp; All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/p><p>&nbsp;<\/p><p><strong>Artificial Intelligence:<\/strong><\/p><p>As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/p><p>&nbsp;<\/p><p><strong>Work Authorization:<\/strong><\/p><p>In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. Must reside in the United States or have a valid U.S. address for residence. &nbsp;<\/p><p>&nbsp;<\/p><p><strong>For further information on available work states and Equal Employment Opportunity as an applicant, please click <\/strong><a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\"><strong><u>HERE<\/u><\/strong><\/a><\/p><\/p>\",\"ats_external_id\":\"US-req-9e1e65e3c4edfd9e\",\"location\":null,\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":null,\"salary_currency\":null,\"updated_at\":\"2026-10-19T17:58:34.771Z\",\"created_at\":\"2026-06-10T10:27:00.268Z\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix.crew.talkpush.com\/apply\/concentrix\/4JBD67DR86J10YK8D8JD6FEGAE0CTTCM\",\"apply_url\":\"https:\/\/concentrix.crew.talkpush.com\/apply\/concentrix\/4JBD67DR86J10YK8D8JD6FEGAE0CTTCM\",\"head_count\":null,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"on_site\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-crew\",\"internal_job_listing\":null,\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":null,\"enable_onboarding\":null,\"accept_duplicate_applications\":null,\"delay_between_two_applications\":null,\"auto_call\":null,\"on_erp_listing\":null,\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":null,\"relevance_score\":\"1\"},{\"id\":\"1935\",\"campaign_id\":\"req-f47e0f7c4597e2ec\",\"campaign_title\":\"Collections Representative (On-Site)\",\"campaign_type\":null,\"job_title\":\"Collections Representative (On-Site)\",\"street\":null,\"address\":null,\"city\":\"Lake Mary\",\"state\":\"Florida\",\"postal_code\":\"32746\",\"region\":null,\"country\":\"United States of America\",\"short_description\":\"\",\"long_description\":\"<p>Join a world-class team in Lake Mary, FL, as a Collections Representative! At Concentrix, we\u2019re looking for passionate game-changers to deliver exceptional customer experiences and solutions for one of the world\u2019s best-known brands. If you're ready to grow with a Fortune 500 company with an inclusive, award-winning culture, your new career starts here. (Military veterans are encouraged to apply.)<\/p><p>&nbsp;<\/p><p><strong>A NEW CAREER POWERED BY YOU<\/strong><\/p><p><\/p><p>Are you looking for a career change with a forward-thinking global organization that nurtures a true people-first, inclusive culture and a genuine sense of belonging? Would you like to join a Fortune 500 company that earns \u201c<strong>World\u2019s Best Workplaces<\/strong>,\u201d \u201c<strong>Best Company Culture<\/strong>,\u201d and \u201c<strong>Best Companies for Career Growth<\/strong>\u201d awards every year? Then a Collections Representative position at Concentrix is the right place for you!<\/p><p>&nbsp;<\/p><p>As a Collections Representative, you\u2019ll join an organically diverse team from around the globe where all members contribute to and support each other\u2019s success and wellbeing, proudly united as \u201cgame-changers.\u201d Together, we serve as the intelligent transformation partner for the world\u2019s best-known brands, delivering exceptional customer experiences with tech-powered innovation.<\/p><p>&nbsp;<\/p><p><strong>CAREER GROWTH AND PERSONAL DEVELOPMENT<\/strong><\/p><p><\/p><p>This is a great opportunity to reimagine an all-new career journey and develop \u201cfriends for life\u201d at the same time. We\u2019ll give you all the training, technologies, and ongoing support you\u2019ll need to succeed. Plus, at Concentrix, there\u2019s real career (and personal) growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That\u2019s why we offer a range of no-cost learning and leadership development programs designed to set you on your way to the kind of career you\u2019ve always envisioned.<\/p><p>&nbsp;<\/p><p><strong>WHAT YOU WILL DO IN THIS ROLE&nbsp;<\/strong><\/p><p><\/p><p>As a Collections Representative, you\u2019ll:<\/p><ul><li><p>Collect delinquent payments from customers via phone pay, web payment, and mail, while adhering to regulatory requirements.<\/p><\/li><li><p>Negotiate payment solutions on delinquent accounts when the customer cannot make an immediate payment.<\/p><\/li><li><p>Provide superior customer experience to both external and internal customers with phone courtesy providing appropriate follow-up, ensuring a consultative collections approach is taken.<\/p><\/li><li><p>Ability to offer short- and long-term solutions to customers.<\/p><\/li><li><p>Ability to offer payment arrangements to customers.<\/p><\/li><li><p>Provide consultative collections experience to customers.<br><\/p><\/li><\/ul><p><strong>YOUR QUALIFICATIONS<\/strong><\/p><p><\/p><p>Your skills, integrity, and genuine compassion will deliver value and success with every customer interaction. Other qualifications for our Collections Representative role include:<\/p><ul><li><p>College student or graduate preferred, High School Diploma or GED is required<\/p><\/li><li><p>1 year of experience in general business, collections and customer service is required<\/p><\/li><li><p>Live within 40 miles of the site and be able to work your full shift in the office<\/p><\/li><li><p>Must reside in the United States or have a valid U.S. address for residence<\/p><\/li><\/ul><p>&nbsp;<\/p><p><strong>WHAT\u2019S IN IT FOR YOU<\/strong><\/p><p><\/p><p>One of our company\u2019s Culture Beliefs says, \u201cWe champion our people.\u201d That\u2019s why we invest in our game-changers, our infrastructure, and our capabilities to ensure long-term success for both our teams and our clients. And we\u2019ll invest in YOU to aid in your career path and in your personal development. In this role, you\u2019ll also be provided with:<\/p><ul><li><p>The base salary range for this position is $18.50 - $23.13\/hr., (pay rate will not be below the applicable minimum wage), plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program (EAP), 401(k) retirement plan, paid time off and holidays, and paid training days. We accept applications for this position on an ongoing basis.<\/p><\/li><li><p>DailyPay enrollment option to access pay \\\"early,\\\" when you want it<\/p><\/li><li><p>Company networking opportunities with organized groups in the following topics: Network of Women, Black Professionals, LGBTQ+ Pride, Ability (Disabilities), Dynamic ((Neurodiversity), Women in Tech, OneEarth Champions, and more<\/p><\/li><li><p>Health and wellness programs with trained partners to help promote a healthy you<\/p><\/li><li><p>Mentorship programs that support your rewarding career journey<\/p><\/li><li><p>Programs and events that support diversity, equity, and inclusion, as well as global citizenship, sustainability, and community support<\/p><\/li><li><p>Celebrations for Concentrix Day, Game-Changer Appreciation Day, Customer Service Week, World Clean Up Day, #MyOneEarthPromise, and more<\/p><\/li><li><p>A range of other perks and benefits<\/p><\/li><\/ul><p>&nbsp;<\/p><p><strong>REIMAGINE THE BEST VERSION OF YOU!&nbsp;<\/strong><\/p><p><\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why half a million game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d<\/p><p>&nbsp;<\/p><p><strong>JOB AVAILABILITY<\/strong><\/p><p><\/p><p>We accept applications for this position on an ongoing basis. It is currently for an existing, immediate vacancy; however, we are also considering applications for future opportunities as they arise. We encourage all interested candidates to apply.<\/p><p><br><br><p><strong>Physical and Mental Requirements:<br><\/strong>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p><p><strong>&nbsp;<\/strong><\/p><p><strong>Equal Employment Opportunity:<\/strong><\/p><p>Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.<\/p><p>&nbsp;<\/p><p>For more information regarding your EEO rights as an applicant, please visit the following websites:<\/p><ul><li><p><a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRights6.12.pdf\\\"><u>English<\/u><\/a>&nbsp;&nbsp;<\/p><\/li><li><p><a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/www.eeoc.gov\/sites\/default\/files\/2023-06\/22-088_EEOC_KnowYourRightsSp6.12.pdf\\\"><u>Spanish<\/u><\/a><\/p><\/li><\/ul><p><\/p><p><strong>Accommodation:<\/strong><\/p><p>Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.&nbsp;If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"mailto:app.acco@concentrix.com\\\"><u>app.acco@concentrix.com<\/u><\/a>.&nbsp; All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/p><p>&nbsp;<\/p><p><strong>Artificial Intelligence:<\/strong><\/p><p>As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/p><p>&nbsp;<\/p><p><strong>Work Authorization:<\/strong><\/p><p>In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. Must reside in the United States or have a valid U.S. address for residence. &nbsp;<\/p><p>&nbsp;<\/p><p><strong>For further information on available work states and Equal Employment Opportunity as an applicant, please click <\/strong><a target=\\\"_blank\\\" rel=\\\"noopener noreferrer nofollow\\\" class=\\\"text-blue-600 underline underline-offset-2\\\" href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\"><strong><u>HERE<\/u><\/strong><\/a><\/p><\/p>\",\"ats_external_id\":\"US-req-f47e0f7c4597e2ec\",\"location\":null,\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":null,\"salary_currency\":null,\"updated_at\":\"2026-10-19T17:58:34.771Z\",\"created_at\":\"2026-06-10T10:23:09.813Z\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix.crew.talkpush.com\/apply\/concentrix\/CSF9PETKSQSMM25MKGSXHG8MGCX03RB3\",\"apply_url\":\"https:\/\/concentrix.crew.talkpush.com\/apply\/concentrix\/CSF9PETKSQSMM25MKGSXHG8MGCX03RB3\",\"head_count\":null,\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"on_site\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-crew\",\"internal_job_listing\":null,\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":null,\"enable_onboarding\":null,\"accept_duplicate_applications\":null,\"delay_between_two_applications\":null,\"auto_call\":null,\"on_erp_listing\":null,\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":null,\"relevance_score\":\"1\"},{\"id\":\"1240\",\"campaign_id\":\"20179\",\"campaign_title\":\"Manager I, Sales R1737919\",\"campaign_type\":\"job_application\",\"job_title\":\"Manager I, B2B Sales\",\"street\":\"MYS Kuala Lumpur - Lvl 15 Wisma Mont Kiara, 1 Jalan Kiara\",\"address\":\"MYS Kuala Lumpur - Lvl 15 Wisma Mont Kiara, 1 Jalan Kiara\",\"city\":\"Kuala Lumpur\",\"state\":\"Selangor\",\"postal_code\":\"50480\",\"region\":null,\"country\":\"Malaysia\",\"short_description\":\"We are seeking an experienced and motivated Sales Manager to lead and manage our sales team, which includes Sales Development Representatives (SDRs) and Account Executives (AEs). 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Implement strategies to optimize lead qualification, ensuring a consistent flow of high-quality leads to the Account Executive team.<\/p><p><\/p><p><b>Sales<\/b> <b>Process<\/b> <b>Management<\/b>: Guide the Account Executive team through the sales cycle, from initial contact to deal closure. Review sales opportunities, provide strategic input, and assist in negotiations to drive revenue growth.<\/p><p><\/p><p><b>Metrics<\/b> <b>and<\/b> <b>Reporting<\/b>: Monitor and analyze key performance indicators (KPIs) for both the Sales Development and Account Executive teams. Provide regular reports to senior management, identifying areas for improvement and action plans.<\/p><p><\/p><p><b>Sales<\/b> <b>Strategy<\/b>: Collaborate with the Sales Director or VP of Sales to develop and implement effective sales strategies, aligning with overall company objectives.<\/p><p><\/p><p><b>Customer<\/b> <b>Relationship<\/b> <b>Management<\/b>: Ensure the Account Executive team maintains strong relationships with customers, addressing their needs and pain points<\/p><p><\/p><p><b>Forecasting<\/b> <b>and<\/b> <b>Planning<\/b>: Analyze sales data, forecast revenue projections, and work with senior management to set realistic sales targets. Develop action plans to achieve sales goals.<\/p><p><\/p><p><b>Marketing<\/b> <b>Collaboration<\/b>: Partner with the Marketing team to align lead generation strategies, ensuring a seamless handoff of marketing qualified leads (MQLs) to the Sales Development team.<\/p><p><\/p><p><b>Cross<\/b>-<b>Functional<\/b> <b>Collaboration<\/b>: Collaborate with other departments, such as Marketing and Customer Success, to ensure a cohesive approach to customer acquisition and retention.<\/p><p><\/p><p><b>Recruitment<\/b> <b>and<\/b> <b>Onboarding<\/b>: Participate in the hiring and onboarding of new Sales Development Representatives and Account Executives, expanding and strengthening the sales team. 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If you enjoy talking to people and want a stable career with training + advancement, this is it.<\/p>\\n<p><strong>What we&rsquo;re looking for:<\/strong><\/p>\\n<ul>\\n<li>English level B1 or higher - conversational is enough to start.<\/li>\\n<li>Good communication skills + positive attitude.<\/li>\\n<li>Willingness to learn and join the launch team.<\/li>\\n<\/ul>\\n<p><strong>Next step:<\/strong><\/p>\\n<p>Kick off your application with a quick, free language check. It helps us place you in the right role and is the first step toward joining our new Alsadat City site.<\/p>\\n<p><strong>Alsadat City is just getting started. Don&rsquo;t miss your chance to start with us.<\/strong><br \/><strong>Apply today &rarr; and take the assessment.<\/strong><\/p>\",\"ats_external_id\":\"EG-4192\",\"location\":\"El Sadat City, Monufia\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-17T03:59:17.154+04:00\",\"created_at\":\"2026-06-09T19:39:03.065+04:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-met1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80MTky?\",\"apply_url\":\"https:\/\/concentrix-met1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80MTky\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-met1\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"17\",\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"3\",\"auto_call\":\"0\",\"on_erp_listing\":\"0\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"74\",\"campaign_id\":\"1130\",\"campaign_title\":\"CS Advisor I, Customer Service\",\"campaign_type\":\"job_application\",\"job_title\":\"Advisor I Customer Service \",\"street\":\"IDN Yogyakarta - Lippo Mall GF, 1st & Upper Ground Flr\",\"address\":\"IDN Yogyakarta - Lippo Mall GF, 1st & Upper Ground Flr\",\"city\":\"Yogyakarta\",\"state\":\"Jawa Tengah\",\"postal_code\":\"55221\",\"region\":\"Malaysia\",\"country\":\"Indonesia\",\"short_description\":\"The Content Moderator will be responsible for maintaining the online reputation of the number one job site in the world while ensuring high standards of quality. You will monitor and apply rules and guidelines as set down by our client to determine if the content being communicated on their company profile, as well as the search relevance, is as effective as possible to drive applications from jobseekers\",\"long_description\":\"<p><b>Essential Functions\/Core <span>Responsibilities\u00a0<\/span><\/b><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)<\/p><p>\u2022 Labeling and filtration of content<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the <span>customer\u00a0\u00a0\u00a0<\/span><\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u2022 Track, document and retrieve information in call tracking database\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p><\/p><p><b>Candidate Profile\u00a0<\/b><\/p><p>\u2022 Minimum Education is D3 or S1<\/p><p>\u2022 Good English communication skills<\/p><p>\u2022 Courteous with strong customer service <span>orientation\u00a0\u00a0<\/span><\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u2022 Ability to effectively communicate, both written and verbally<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p><span>\u2022 Ability to rotate shifts, as needed<\/span><\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p>Career Framework Role\u00a0<\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge.\u00a0 Works with close supervision and clearly defined procedures.\u00a0 Starting to demonstrate familiarity with client terminology, operating standards and procedures.\u00a0 Starter without sustained metric performance levels.<\/p><p><\/p><p><b><span>Disclaimer\u00a0\u00a0<\/span> <\/b><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p><p>Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.<\/p>\",\"ats_external_id\":\"R1684504\",\"location\":\"Yogyakarta, Malaysia\",\"job_type\":\"full_time\",\"salary\":\"3500\",\"salary_type\":\"monthly\",\"salary_currency\":\"MYR\",\"updated_at\":\"2026-10-20T07:59:04.575+08:00\",\"created_at\":\"2026-06-09T11:32:13.425+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-malaysia.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMTMw?\",\"apply_url\":\"https:\/\/concentrix-malaysia.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMTMw\/apply?\",\"head_count\":\"50\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":\"media\",\"contract_type\":\"permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"language\":[],\"location\":{\"city\":\"Yogyakarta\",\"state\":\"Jawa Tengah\",\"country\":{\"wid\":\"b31234dbcdda4da9ba8fa073c5944e36\",\"iso2\":\"ID\",\"iso3\":\"IDN\",\"descriptor\":\"Indonesia\",\"iso_numeric\":\"360\"},\"postal_code\":\"55221\",\"primary_location\":{\"id\":\"ID-YOG-LIPPO-01\",\"wid\":\"a8911b6d481401129d13f762b4638415\",\"descriptor\":\"IDN Yogyakarta - Lippo Mall GF, 1st & Upper Ground Flr\"}},\"languages\":null,\"recruiter\":{\"email\":{\"wid\":\"eeb62a5fcc22100fd12e58438e4b0001\",\"address\":\"asad.khan@concentrix.com\"},\"last_name\":\"Khan\",\"first_name\":\"Asad\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC2997\",\"wid\":\"f4d4dfc27cf30117687570044a570000\",\"descriptor\":\"Advisor I, Content Moderator\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-349375\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/IDN-Yogyakarta-Lippo-Mall-Floors-1--6\/Advisor-I--Content-Moderator---English_R1684504\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/IDN-Yogyakarta-Lippo-Mall-Floors-1--6\/Advisor-I--Content-Moderator---English_R1684504\/apply\",\"job_requisition_id\":\"R1684504\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"wid\":\"fdddd3f9ef911002fd0b161541550001\",\"address\":\"shailesh.nandanwar@concentrix.com\"},\"last_name\":\"Nandanwar\",\"first_name\":\"Shailesh\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1684504\",\"wid\":\"65d8044bdf5b103be3259f540bf70000\",\"descriptor\":\"R1684504 Advisor I, Content Moderator \u2013 English (Evergreen) (Open)\"},\"recruiter_group\":[{\"email\":{\"wid\":\"eeb62a5fcc22100fd12e58438e4b0001\",\"address\":\"asad.khan@concentrix.com\"},\"last_name\":\"Khan\",\"first_name\":\"Asad\"}],\"requisition_type\":null,\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-malaysia\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"1\",\"auto_call\":\"0\",\"on_erp_listing\":\"0\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"1241\",\"campaign_id\":\"20013\",\"campaign_title\":\"Manager I, Training &amp; Quality R1736959\",\"campaign_type\":\"job_application\",\"job_title\":\"Training and Quality Manager\",\"street\":\"ZAF Cape Town - 10 Rua, Da Gama St, Foreshore, Cape Town\",\"address\":\"ZAF Cape Town - 10 Rua, Da Gama St, Foreshore, Cape Town\",\"city\":\"Cape Town\",\"state\":\"Western Cape\",\"postal_code\":\"8000\",\"region\":null,\"country\":\"South Africa\",\"short_description\":\"\",\"long_description\":\"<p>Are you ready to elevate learning and quality excellence? We are searching for a dynamic Training and Quality Manager to drive our end-to-end learning and quality assurance strategy across multiple client accounts. This pivotal role will empower our teams and ensure alignment with client requirements, operational goals, and future readiness.<\/p><p><\/p><p>This is not merely a QA Analyst or Trainer role; we\u2019re looking for strategic leaders proficient in both training and quality assurance. Candidates should excel in stakeholder engagement and client partnership, showcasing their ability to mentor, influence success within financial services accounts or similar environments.<\/p><p><\/p><p><b>What you\u2019ll be doing:<\/b><\/p><ul><li>Lead the design and delivery of strategic learning and development initiatives, including onboarding, upskilling, cross-skilling, and leadership development, to address capability gaps and support business objectives.<\/li><li>Drive a culture of continuous learning through innovative training solutions, coaching programs, and modern learning methodologies, ensuring teams remain adaptable to evolving client and regulatory requirements.<\/li><li>Establish and oversee training and quality assurance frameworks, ensuring compliance, operational excellence, and audit readiness across multiple lines of business.<\/li><li>Define, track, and analyse performance metrics to measure training effectiveness, quality outcomes, and business impact, providing actionable insights to stakeholders.<\/li><li>Partner with senior leaders, clients, and operational teams to identify improvement opportunities, implement corrective actions, and enhance customer experience and service delivery.<\/li><li>Lead, mentor, and develop Training and QA teams, ensuring consistent standards, high-quality delivery, and readiness to support organizational growth and change initiatives.<\/li><\/ul><p><\/p><p><b>What\u00a0You\u2019ll\u00a0need:<\/b>\u00a0<\/p><ul><li>Proven experience in training and quality management<\/li><li>Experience and prior exposure within complex, multi-account environments (preferably Financial Services).<\/li><li>Strong stakeholder management skills, with the ability to influence senior leaders and clients effectively.<\/li><li>Demonstrated success in designing and implementing strategies that yield measurable business outcomes.<\/li><li>Familiarity with regulatory and compliance frameworks within Financial Services.<\/li><li>Excellent analytical, communication, facilitation, and leadership abilities.<\/li><li>Strategic thinker with hands-on execution capabilities.<\/li><\/ul><p><\/p><p>Are you ready to make a significant impact through governance, reporting, and continuous improvement initiatives? <b>Apply now!<\/b><\/p><p><\/p><p><b>About Concentrix<\/b>\u00a0<\/p><p>Concentrix is a global leader in customer experience solutions and technology, serving some of the world\u2019s best brands. We specialize in crafting engaging experiences and driving digital transformation to deliver exceptional results for our clients. With a presence in multiple countries, our diverse and talented team is dedicated to innovation, growth, and delivering high-quality services.\u00a0<\/p><p><\/p><p><b>Concentrix is an equal opportunity employer.<\/b>\u00a0<\/p><p><i>Concentrix is a Disability Confident and equal opportunity employer. Concentrix evaluates qualified applicants without regard to race,\u00a0colour, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability\u00a0status\u00a0or any other legally protected characteristic.<\/i><br \/>\u00a0\u00a0<\/p><p><i>As part of our commitment to the Employment Equity Act and Concentrix South Africa\u2019s Employment Equity Plan, preference will be given to candidates from designated groups in alignment with the Company\u2019s EE Sectoral Targets and Affirmative Action measures. 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NU Tower 2 - Level 9, 10, 24 & 25\",\"address\":\"MYS Kuala Lumpur  Sentral - NU Tower 2 - Level 9, 10, 24 & 25\",\"city\":\"Kuala Lumpur Sentral\",\"state\":\"Selangor\",\"postal_code\":\"50470\",\"region\":\"Malaysia\",\"country\":\"Malaysia\",\"short_description\":\"The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0<\/h2><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0<\/h2><p>\u2022 High school diploma with three to six months of relevant experience preferred<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0<\/h2><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge.\u00a0 Works with close supervision and clearly defined procedures.\u00a0 Starting to demonstrate familiarity with client terminology, operating standards and procedures.\u00a0 Starter without sustained metric performance levels.<\/p><p><\/p><h2><b>Supplemental Geographical Information <\/b><\/h2><p>RECRUITER ENTER THE APPLICABLE LANGUAGE:<\/p><p><\/p><p>GERMANY - This job description does not apply to employees in Germany.<\/p><p><\/p><p>UNITED KINGDOM- EXCLUDE HIGH SCHOOL INFORMATION IN CANDIDATE PROFILE SECTION<\/p><p>\u00a0\u00a0\u00a0<\/p><p>PHILIPPINES\u00a0\u00a0<\/p><p>\u2022 Minimum of two years of college education. No prior call center experience is required<\/p><p>\u2022 Ability to think clearly and can explain simple issues effectively, both written and verbally<\/p><p>\u00a0\u00a0\u00a0<\/p><p>INDIA\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy<\/p><p>\u2022 Clarify customer requirements; probe for and confirm understanding of requirements or problem<\/p><p>\u2022 Confirm customer understanding of the solution and provide additional customer education as needed<\/p><p>\u2022 Ability to learn including strong problem solving skills<\/p><p>\u2022 Demonstrate strong probing and problem solving skills<\/p><p>\u2022 Should be able to handle complex queries<\/p><p>\u2022 Should be able to resolve customer queries independently\u00a0<\/p><p><\/p><h2><b>Disclaimer\u00a0\u00a0 <\/b><\/h2><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p><p><\/p><p>Concentrix is an equal opportunity employer. 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\u043f\u044a\u0442\u0443\u0432\u0430\u043d\u0438\u044f\u0442\u0430 \u0441\u0430 \u0412\u0430\u0448\u0430 \u0441\u0442\u0440\u0430\u0441\u0442, \u0442\u0430\u0437\u0438 \u0432\u044a\u0437\u043c\u043e\u0436\u043d\u043e\u0441\u0442 \u0435 \u0442\u043e\u0447\u043d\u043e \u0437\u0430 \u0412\u0430\u0441. \u041d\u0430\u0448\u0438\u044f\u0442 \u043a\u043b\u0438\u0435\u043d\u0442 \u0435 \u0435\u0434\u043d\u0430 \u043e\u0442 \u043d\u0430\u0439-\u0433\u043e\u043b\u0435\u043c\u0438\u0442\u0435 \u0442\u0443\u0440\u0438\u0441\u0442\u0438\u0447\u0435\u0441\u043a\u0438 \u043f\u043b\u0430\u0442\u0444\u043e\u0440\u043c\u0438 \u0432 \u0441\u0432\u0435\u0442\u0430 \u0438 \u043f\u043e\u043c\u0430\u0433\u0430 \u043d\u0430 \u0445\u043e\u0440\u0430\u0442\u0430 \u043f\u043e-\u043b\u0435\u0441\u043d\u043e \u0434\u0430 \u043e\u0442\u043a\u0440\u0438\u0432\u0430\u0442 \u0441\u0432\u0435\u0442\u0430 \u0447\u0440\u0435\u0437 \u043d\u0435\u0437\u0430\u0431\u0440\u0430\u0432\u0438\u043c\u0438 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\u0441\u0442\u0430\u043d\u0434\u0430\u0440\u0442\u043d\u043e \u0440\u0430\u0431\u043e\u0442\u043d\u043e \u0432\u0440\u0435\u043c\u0435, \u0442\u043e\u0432\u0430 \u043d\u044f\u043c\u0430 \u0434\u0430 \u0435 \u043f\u0440\u043e\u0431\u043b\u0435\u043c. \u0420\u0430\u0431\u043e\u0442\u043d\u043e\u0442\u043e \u0432\u0440\u0435\u043c\u0435 \u0435 \u043e\u0442 <strong>09:00 \u0434\u043e 18:00 \u0447., \u043e\u0442 \u043f\u043e\u043d\u0435\u0434\u0435\u043b\u043d\u0438\u043a \u0434\u043e \u043f\u0435\u0442\u044a\u043a<\/strong>, \u043a\u043e\u0435\u0442\u043e \u0412\u0438 \u0434\u0430\u0432\u0430 \u043e\u0442\u043b\u0438\u0447\u043d\u0430 \u0432\u044a\u0437\u043c\u043e\u0436\u043d\u043e\u0441\u0442 \u0434\u0430 \u043f\u043e\u0434\u0434\u044a\u0440\u0436\u0430\u0442\u0435 \u0434\u043e\u0431\u044a\u0440 \u0431\u0430\u043b\u0430\u043d\u0441 \u043c\u0435\u0436\u0434\u0443 \u043f\u0440\u043e\u0444\u0435\u0441\u0438\u043e\u043d\u0430\u043b\u043d\u0438\u044f \u0438 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\u043e\u0442\u0433\u043e\u0432\u0430\u0440\u044f\u0442\u0435 \u043d\u0430 \u043a\u043b\u0438\u0435\u043d\u0442\u0441\u043a\u0438 \u0437\u0430\u043f\u0438\u0442\u0432\u0430\u043d\u0438\u044f, \u0449\u0435 \u0441\u044a\u0434\u0435\u0439\u0441\u0442\u0432\u0430\u0442\u0435 \u043f\u0440\u0438 \u0432\u044a\u0437\u043d\u0438\u043a\u043d\u0430\u043b\u0438 \u043a\u0430\u0437\u0443\u0441\u0438 \u0438 \u0449\u0435 \u043f\u043e\u0434\u0445\u043e\u0436\u0434\u0430\u0442\u0435 \u0441 \u0432\u043d\u0438\u043c\u0430\u043d\u0438\u0435, \u0440\u0430\u0437\u0431\u0438\u0440\u0430\u043d\u0435 \u0438 \u0435\u043c\u043f\u0430\u0442\u0438\u044f.<\/li>\\n<\/ul>\\n<p><strong>\u041a\u0430\u043a\u0432\u043e \u0442\u044a\u0440\u0441\u0438\u043c<\/strong><\/p>\\n<ul>\\n<li>\u0421\u0432\u043e\u0431\u043e\u0434\u043d\u043e \u0432\u043b\u0430\u0434\u0435\u0435\u043d\u0435 \u043d\u0430 <strong>\u0431\u044a\u043b\u0433\u0430\u0440\u0441\u043a\u0438 \u0435\u0437\u0438\u043a<\/strong> &ndash; \u043f\u0438\u0441\u043c\u0435\u043d\u043e \u0438 \u0433\u043e\u0432\u043e\u0440\u0438\u043c\u043e<\/li>\\n<li>\u0414\u043e\u0431\u0440\u043e \u0440\u0430\u0431\u043e\u0442\u043d\u043e \u043d\u0438\u0432\u043e \u043d\u0430 <strong>\u0430\u043d\u0433\u043b\u0438\u0439\u0441\u043a\u0438 \u0435\u0437\u0438\u043a<\/strong> &ndash; \u043f\u0438\u0441\u043c\u0435\u043d\u043e \u0438 \u0433\u043e\u0432\u043e\u0440\u0438\u043c\u043e<\/li>\\n<li>\u0414\u043e\u0431\u0440\u0438 \u043a\u043e\u043c\u043f\u044e\u0442\u044a\u0440\u043d\u0438 \u0438 \u043a\u043e\u043c\u0443\u043d\u0438\u043a\u0430\u0446\u0438\u043e\u043d\u043d\u0438 \u0443\u043c\u0435\u043d\u0438\u044f<\/li>\\n<li>\u041f\u0440\u0435\u0434\u0438\u0448\u0435\u043d \u0441\u0445\u043e\u0434\u0435\u043d \u043e\u043f\u0438\u0442 \u0449\u0435 \u0441\u0435 \u0441\u0447\u0438\u0442\u0430 \u0437\u0430 \u043f\u0440\u0435\u0434\u0438\u043c\u0441\u0442\u0432\u043e<\/li>\\n<\/ul>\\n<p><strong>\u041a\u0430\u043a\u0432\u043e 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\u043a\u043e\u0438\u0442\u043e \u0441\u0430 \u0438\u0437\u0446\u044f\u043b\u043e \u043f\u043b\u0430\u0442\u0435\u043d\u0438 \u043e\u0442 \u043a\u043e\u043c\u043f\u0430\u043d\u0438\u044f\u0442\u0430. \u0429\u0435 \u0438\u043c\u0430\u0442\u0435 \u0434\u043e\u0441\u0442\u044a\u043f \u0438 \u0434\u043e \u043f\u043e\u0441\u0442\u043e\u044f\u043d\u043d\u0438 \u043e\u0431\u0443\u0447\u0435\u043d\u0438\u044f \u0438 \u043f\u0440\u043e\u0433\u0440\u0430\u043c\u0438 \u0437\u0430 \u0440\u0430\u0437\u0432\u0438\u0442\u0438\u0435 \u0447\u0440\u0435\u0437 <strong>Concentrix University<\/strong>, \u043a\u0430\u043a\u0442\u043e \u0438 \u0434\u043e \u0438\u043d\u0438\u0446\u0438\u0430\u0442\u0438\u0432\u0438 \u0437\u0430 \u043f\u0440\u043e\u0444\u0435\u0441\u0438\u043e\u043d\u0430\u043b\u043d\u043e \u0440\u0430\u0437\u0432\u0438\u0442\u0438\u0435 \u0438 \u043a\u0430\u0440\u0438\u0435\u0440\u043d\u043e \u043f\u043b\u0430\u043d\u0438\u0440\u0430\u043d\u0435.<\/p>\\n<p>\u0413\u0440\u0438\u0436\u0438\u043c \u0441\u0435 \u0438 \u0437\u0430 \u0412\u0430\u0448\u0435\u0442\u043e \u0437\u0434\u0440\u0430\u0432\u0435 \u0438 \u0431\u043b\u0430\u0433\u043e\u043f\u043e\u043b\u0443\u0447\u0438\u0435 \u0447\u0440\u0435\u0437 \u0440\u0430\u0437\u043b\u0438\u0447\u043d\u0438 \u043f\u0440\u043e\u0433\u0440\u0430\u043c\u0438 \u0438 \u0438\u043d\u0438\u0446\u0438\u0430\u0442\u0438\u0432\u0438.<\/p>\\n<p>\u0421\u0440\u0435\u0434 \u0434\u043e\u043f\u044a\u043b\u043d\u0438\u0442\u0435\u043b\u043d\u0438\u0442\u0435 \u043f\u0440\u0438\u0434\u043e\u0431\u0438\u0432\u043a\u0438 \u0441\u0430 <strong>\u0434\u043e\u043f\u044a\u043b\u043d\u0438\u0442\u0435\u043b\u043d\u043e \u0437\u0434\u0440\u0430\u0432\u043d\u043e \u043e\u0441\u0438\u0433\u0443\u0440\u044f\u0432\u0430\u043d\u0435<\/strong>, <strong>Multisport \u0438\/\u0438\u043b\u0438 <\/strong><strong>Coolfit \u043a\u0430\u0440\u0442\u0430<\/strong>, <strong>\u0434\u043e\u0431\u0430\u0432\u043a\u0430 \u0437\u0430 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\u0446\u0435\u043d\u043d\u043e\u0441\u0442\u0438 &ndash; <strong>\u043f\u0440\u0438\u0437\u043d\u0430\u043d\u0438\u0435, \u043f\u043e\u0447\u0442\u0435\u043d\u043e\u0441\u0442, \u0435\u0434\u0438\u043d\u0441\u0442\u0432\u043e \u0438 \u0430\u043d\u0433\u0430\u0436\u0438\u0440\u0430\u043d\u043e\u0441\u0442<\/strong> \u0438 \u0438\u0441\u043a\u0430\u0442\u0435 \u0434\u0430 \u0434\u043e\u043f\u0440\u0438\u043d\u0430\u0441\u044f\u0442\u0435 \u0437\u0430 \u043e\u043d\u0437\u0438 \u0441\u043f\u0435\u0446\u0438\u0430\u043b\u0435\u043d &bdquo;\u0443\u0430\u0443&ldquo; \u0435\u0444\u0435\u043a\u0442, \u0449\u0435 \u0441\u0435 \u0432\u043f\u0438\u0448\u0435\u0442\u0435 \u0447\u0443\u0434\u0435\u0441\u043d\u043e \u0432 \u0435\u043a\u0438\u043f\u0430 \u043d\u0438. \u0417\u0430 \u043d\u0430\u0441 \u043d\u0435 \u0435 \u0432\u0430\u0436\u0435\u043d \u0441\u0430\u043c\u043e \u043f\u0440\u0435\u0434\u0438\u0448\u043d\u0438\u044f\u0442 \u0412\u0438 \u043e\u043f\u0438\u0442, \u0441\u044a\u0449\u043e \u0442\u043e\u043b\u043a\u043e\u0432\u0430 \u0432\u0430\u0436\u043d\u0438 \u0441\u0430 \u0412\u0430\u0448\u0430\u0442\u0430 \u043c\u043e\u0442\u0438\u0432\u0430\u0446\u0438\u044f, \u043e\u0442\u043d\u043e\u0448\u0435\u043d\u0438\u0435 \u0438 \u043b\u0438\u0447\u043d\u043e\u0441\u0442.<\/p>\\n<p>\u041c\u043e\u043b\u044f, \u0438\u043c\u0430\u0439\u0442\u0435 \u043f\u0440\u0435\u0434\u0432\u0438\u0434, \u0447\u0435 \u043a\u0430\u043d\u0434\u0438\u0434\u0430\u0442\u0438\u0442\u0435 \u0438\u0437\u0432\u044a\u043d \u0415\u0432\u0440\u043e\u043f\u0435\u0439\u0441\u043a\u0438\u044f \u0441\u044a\u044e\u0437 \u0442\u0440\u044f\u0431\u0432\u0430 \u0434\u0430 \u043f\u0440\u0438\u0442\u0435\u0436\u0430\u0432\u0430\u0442 <strong>\u0432\u0430\u043b\u0438\u0434\u043d\u043e \u0440\u0430\u0437\u0440\u0435\u0448\u0435\u043d\u0438\u0435 \u0437\u0430 \u0440\u0430\u0431\u043e\u0442\u0430 \u0432 \u0411\u044a\u043b\u0433\u0430\u0440\u0438\u044f<\/strong>, \u0437\u0430 \u0434\u0430 \u0431\u044a\u0434\u0430\u0442 \u0440\u0430\u0437\u0433\u043b\u0435\u0436\u0434\u0430\u043d\u0438 \u0437\u0430 \u043f\u043e\u0437\u0438\u0446\u0438\u044f\u0442\u0430.<\/p>\\n<p><strong>Concentrix Bulgaria<\/strong> \u0435 \u0440\u0430\u0431\u043e\u0442\u043e\u0434\u0430\u0442\u0435\u043b, \u043a\u043e\u0439\u0442\u043e \u043f\u0440\u0435\u0434\u043e\u0441\u0442\u0430\u0432\u044f \u0440\u0430\u0432\u043d\u0438 \u0432\u044a\u0437\u043c\u043e\u0436\u043d\u043e\u0441\u0442\u0438. \u0417\u0430 \u043d\u0430\u0441 \u0440\u0430\u0437\u043d\u043e\u043e\u0431\u0440\u0430\u0437\u0438\u0435\u0442\u043e \u0435 \u0446\u0435\u043d\u0435\u043d \u0440\u0435\u0441\u0443\u0440\u0441 \u0438 \u043d\u0430\u0441\u044a\u0440\u0447\u0430\u0432\u0430\u043c\u0435 \u043a\u0430\u043d\u0434\u0438\u0434\u0430\u0442\u0443\u0440\u0438\u0442\u0435 \u043d\u0430 \u0432\u0441\u0438\u0447\u043a\u0438 \u0445\u043e\u0440\u0430, \u043d\u0435\u0437\u0430\u0432\u0438\u0441\u0438\u043c\u043e \u043e\u0442 \u043f\u043e\u043b, \u0432\u044a\u0437\u0440\u0430\u0441\u0442, \u0440\u0435\u043b\u0438\u0433\u0438\u044f, \u0435\u0442\u043d\u0438\u0447\u0435\u0441\u043a\u0430 \u043f\u0440\u0438\u043d\u0430\u0434\u043b\u0435\u0436\u043d\u043e\u0441\u0442 \u0438\u043b\u0438 \u0434\u0440\u0443\u0433\u0430 \u0445\u0430\u0440\u0430\u043a\u0442\u0435\u0440\u0438\u0441\u0442\u0438\u043a\u0430, \u0437\u0430\u0449\u0438\u0442\u0435\u043d\u0430 \u043e\u0442 \u043f\u0440\u0438\u043b\u043e\u0436\u0438\u043c\u043e\u0442\u043e \u0437\u0430\u043a\u043e\u043d\u043e\u0434\u0430\u0442\u0435\u043b\u0441\u0442\u0432\u043e.<\/p>\\n<p>\u041f\u043e\u0437\u043d\u0430\u0432\u0430\u0442\u0435 \u043b\u0438 \u0447\u043e\u0432\u0435\u043a, \u043a\u043e\u0439\u0442\u043e \u0431\u0438 \u0431\u0438\u043b \u043f\u043e\u0434\u0445\u043e\u0434\u044f\u0449 \u0437\u0430 \u0442\u0430\u0437\u0438 \u0440\u043e\u043b\u044f? \u041f\u0440\u0435\u043f\u043e\u0440\u044a\u0447\u0430\u0439\u0442\u0435 \u043f\u0440\u0438\u044f\u0442\u0435\u043b, \u0431\u043b\u0438\u0437\u044a\u043a \u0438\u043b\u0438 \u0440\u043e\u0434\u043d\u0438\u043d\u0430!<\/p>\\n<p><strong>\u041f\u0440\u043e\u0433\u0440\u0430\u043c\u0430 \u0437\u0430 \u0432\u044a\u043d\u0448\u043d\u0438 \u043f\u0440\u0435\u043f\u043e\u0440\u044a\u043a\u0438 &ndash; \u0411\u044a\u043b\u0433\u0430\u0440\u0438\u044f<\/strong><\/p>\\n<p><a href=\\\"http:\/\/..\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMDc\\\"><strong>External Referral Program - Bulgaria<\/strong><\/a><\/p>\",\"ats_external_id\":\"BG-813\",\"location\":\"Sofia, Sofia\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-09-21T12:19:50.462+03:00\",\"created_at\":\"2026-06-03T11:58:51.758+03:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC84MTM?\",\"apply_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC84MTM\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-bulgaria\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":\"0\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"1243\",\"campaign_id\":\"19772\",\"campaign_title\":\"Specialist, Customer Success R1735106\",\"campaign_type\":\"job_application\",\"job_title\":\"Specialist, Customer Success - Bilingual\",\"street\":\"SLV San Salvador - Blvr. 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This role is responsible for developing an excellent level of product or service knowledge to support carrying customer questions and concerns.\",\"long_description\":\"<ul><li>Manage high volume of customer contacts and communications through phone and email each day<\/li><li>Use contact search and productivity tools to verify contact information is accurate<\/li><li>Conduct health checks at agreed upon recurring intervals to gauge product satisfaction and value completion<\/li><li>Develop a level of product knowledge to speak intelligently to customers and address specific objections<\/li><li>Document and track qualitative feedback and quantifiable measurements through surveys, phone calls and emails using computer systems<\/li><li>Capture customers&#39; product expectations, experiences, satisfaction, and likelihood of abandonment, &#34;Voice of the Customer&#34;<\/li><li>Initiate steps through appropriate communication channels to address customer concerns\/roadblocks prohibiting satisfaction or product usage<\/li><li>Work with teams and management to promote a positive customer experience<\/li><\/ul>\",\"ats_external_id\":\"R1735106\",\"location\":\"San Salvador\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-12T20:34:32.445+08:00\",\"created_at\":\"2026-06-03T02:04:14.747+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xOTc3Mg?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/SLV-San-Salvador---Blvr-Sta-Elena\/Specialist--Customer-Success---Bilingual_R1735106\/apply\",\"head_count\":\"8\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"B2B Sales\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"b67da9176e3d1063315eecbee5937e6c\",\"descriptor\":\"Concentrix CVG Global Services El Salvador, S.A. de C.V.\",\"reference_id\":\"YSV01\",\"organization_reference_id\":\"YSV01\"},\"language\":[],\"location\":{\"city\":null,\"state\":\"San Salvador\",\"country\":{\"wid\":\"dc96653331d74bd0b01ae3b086bcbe21\",\"iso2\":\"SV\",\"iso3\":\"SLV\",\"descriptor\":\"El Salvador\",\"iso_numeric\":\"222\"},\"postal_code\":\"01502\",\"primary_location\":{\"id\":\"SV-SAN-SANEL-01\",\"wid\":\"580a3f4cbe54101d4df3cb4c20130000\",\"descriptor\":\"SLV San Salvador - Blvr. 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You&rsquo;ll deliver service, resolve routine issues, and help customers get the most out of premium skincare and beauty products.<\/p>\\n<p><strong>Why this role?&nbsp;&nbsp;<\/strong><br \/>You&rsquo;ll support leading beauty brands known for innovative, 5-star rated skincare and personal care products used daily by customers worldwide. This is a chance to work for a fast-growing, customer-focused company in the beauty and wellness space.<\/p>\\n<p><strong>In this role, you&rsquo;ll:<\/strong><\/p>\\n<ul>\\n<li>&nbsp;Be the friendly voice of top skincare and beauty brands, delivering high-quality support via phone, email, and chat.<\/li>\\n<li>Assist customers with product inquiries, usage guidance, order support, and troubleshooting.<\/li>\\n<li>Build deep knowledge of skincare products, ingredients, and routines to provide confident, accurate solutions.<\/li>\\n<li>Handle customer issues with patience, professionalism, and a solution-oriented mindset.<\/li>\\n<li>Create positive customer experiences through personalized assistance and clear communication.<\/li>\\n<li>Collaborate within a dynamic, supportive team to hit shared service and performance goals.<\/li>\\n<\/ul>\\n<p><strong>Essential Functions \/ Core Responsibilities:<\/strong><\/p>\\n<ul>\\n<li>Meet contractual KPIs for service delivery and customer satisfaction.<\/li>\\n<li>Clarify customer needs using probing and decision-support tools.<\/li>\\n<li>Listen actively, show empathy, and build strong customer rapport.<\/li>\\n<li>Greet customers in a courteous, friendly, professional manner.<\/li>\\n<li>Maintain working knowledge of client skincare products, ingredients, and usage guidelines.<\/li>\\n<li>Document interactions accurately in account records.<\/li>\\n<li>Participate in initiatives to improve customer satisfaction and business performance.<\/li>\\n<li>Identify opportunities to educate customers on additional products and services when appropriate.<\/li>\\n<\/ul>\\n<p><strong>Candidate Profile:<\/strong><\/p>\\n<ul>\\n<li><strong>Skincare experience is a plus<\/strong>&nbsp;&ndash; prior work in beauty retail, skincare consulting, customer service for beauty brands, or similar roles required.<\/li>\\n<li>High school diploma required; relevant experience is a plus.<\/li>\\n<li>Excellent communication, interpersonal, and customer engagement skills in English.<\/li>\\n<li>&nbsp;Comfortable in a fast-paced, performance-driven environment.<\/li>\\n<li>&nbsp;Strong multitasking, prioritization, and adaptability.<\/li>\\n<li>Basic computer skills and ability to navigate multiple systems.<\/li>\\n<li>Works well independently and collaboratively.<\/li>\\n<li>Detail-oriented, dependable, and professional.<\/li>\\n<li>Patient, composed, and solution-focused.<\/li>\\n<li>Flexible to work rotating shifts as required.<\/li>\\n<li>Strong problem-solving with a customer-centric mindset.<\/li>\\n<li>Knowledge and passion for skincare and beauty products.<\/li>\\n<\/ul>\\n<p><strong>Career Framework Role:<\/strong><br \/>This entry-level role operates within defined processes under close supervision. You&rsquo;ll gain product-specific knowledge of skincare and beauty and build a foundation for growth through continuous learning and performance development.<\/p>\\n<p><strong>What We Offer:<\/strong><\/p>\\n<ul>\\n<li>Competitive salary<\/li>\\n<li>Transportation provided &nbsp;<\/li>\\n<li>Medical &amp; social insurance<\/li>\\n<li>Fast-track promotions within 6 months<\/li>\\n<li>Exposure to the beauty, skincare, and consumer goods sector<\/li>\\n<li>Supportive, inclusive, growth-focused work environment<\/li>\\n<\/ul>\\n<p><strong>Additional Information:<\/strong><br \/>Program requirements, responsibilities, and expectations may vary based on operational needs.<\/p>\\n<p><strong>Disclaimer:&nbsp;&nbsp;<\/strong><br \/>Statements above describe the general nature and level of work. They are not an exhaustive list of all responsibilities or skills. Concentrix is an equal-opportunity employer and considers all qualified applicants based on role requirements and business needs.<\/p>\",\"ats_external_id\":\"EG-4111\",\"location\":\"Cairo, Cairo\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-20T03:59:19.154+04:00\",\"created_at\":\"2026-06-02T18:03:14.143+04:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-met1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80MTEx?\",\"apply_url\":\"https:\/\/concentrix-met1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80MTEx\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-met1\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"2\",\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"3\",\"auto_call\":\"0\",\"on_erp_listing\":\"1\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"484\",\"campaign_id\":\"4109\",\"campaign_title\":\"GTM - Technical Italian - Cairo\",\"campaign_type\":\"job_application\",\"job_title\":\"Technical Advisor \u2013 Italian Speakers - Cairo\",\"street\":null,\"address\":null,\"city\":\"Cairo\",\"state\":\"Cairo Governorate\",\"postal_code\":null,\"region\":\"Cairo\",\"country\":\"Egypt\",\"short_description\":\"Join Concentrix Today!\",\"long_description\":\"<p>Technical Support position interfaces with customers via inbound calls\/chats\/emails, outbound calls\/chats\/emails, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding clients&rsquo; products or services.<\/p>\\n<p>&nbsp;<\/p>\\n<p>Exploring this vacancy gives you the opportunity to discover and apply across multiple sectors, including Customer Service, Technical Support, Sales, Banking, Retail, and Telecommunications, with the flexibility to select programs that align with your skills, interests, and career goals.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>In this role, you'll:<\/strong><\/p>\\n<p>&middot; Be the friendly voice of major clients, delivering high-quality support via phone, email, and chat.<\/p>\\n<p>&middot; Assist customers with inquiries, order processing, troubleshooting, and guidance.<\/p>\\n<p>&middot; Build deep product and service knowledge to deliver confident and accurate support.<\/p>\\n<p>&middot; Handle customer issues with patience, professionalism, and a solution-oriented mindset.<\/p>\\n<p>&middot; Create positive customer experiences through personalized assistance and clear communication.<\/p>\\n<p>&middot; Collaborate within a dynamic and supportive team to achieve shared service and performance goals.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Essential Functions \/ Core Responsibilities:<\/strong><\/p>\\n<p>&middot; Ensure service delivery meets contractual Key Performance Indicators (KPIs).<\/p>\\n<p>&middot; Clarify customer requirements using effective probing and decision-support tools.<\/p>\\n<p>&middot; Listen attentively, demonstrate empathy, and build strong customer rapport.<\/p>\\n<p>&middot; Greet customers in a courteous, friendly, and professional manner following agreed procedures.<\/p>\\n<p>&middot; Maintain working knowledge of client products and services.<\/p>\\n<p>&middot; Prepare complete and accurate documentation, including account notations.<\/p>\\n<p>&middot; Participate in initiatives aimed at improving customer satisfaction and business performance.<\/p>\\n<p>&middot; Identify opportunities to offer additional products or services when appropriate.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Candidate Profile:<\/strong><\/p>\\n<p>&middot; Proficiency in Italian and English, both written and verbal.<\/p>\\n<p>&middot; High school diploma required; relevant experience is an advantage.<\/p>\\n<p>&middot; Excellent communication, interpersonal, and customer engagement skills.<\/p>\\n<p>&middot; Comfortable working in a fast-paced, performance-driven environment.<\/p>\\n<p>&middot; Strong multitasking, prioritization, and adaptability skills.<\/p>\\n<p>&middot; Basic computer skills and system navigation capability.<\/p>\\n<p>&middot; Ability to work independently and collaboratively within a team.<\/p>\\n<p>&middot; Detail-oriented, dependable, and professional.<\/p>\\n<p>&middot; Patient, composed, and solution-oriented in all customer interactions.<\/p>\\n<p>&middot; Flexible to work rotating shifts as required.<\/p>\\n<p>&middot; Strong problem-solving and analytical skills with a customer-centric mindset.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Career Framework Role:<\/strong><\/p>\\n<p>Each program requires a foundational skill set and product-specific knowledge to perform routine tasks within clearly defined processes. The role operates under close supervision, with structured procedures, supporting continuous learning and performance development.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>What We Offer:<\/strong><\/p>\\n<p>&middot; Competitive Salary<\/p>\\n<p>&middot; Transportation Provided<\/p>\\n<p>&middot; Medical &amp; Social Insurance<\/p>\\n<p>&middot; Fast track for promotions within 6 months<\/p>\\n<p>&middot; Exposure to multiple sectors (Customer Service, Technical Support, Sales, Banking, Retail, Telecommunications)<\/p>\\n<p>&middot; Supportive, inclusive, and growth-focused work environment<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Additional Information:<\/strong><\/p>\\n<p>Program requirements, responsibilities, and expectations may vary based on operational needs, language support, and client programs.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Disclaimer:<\/strong><\/p>\\n<p>The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this role. They are not intended to be an exhaustive list of all responsibilities, duties, or skills.<\/p>\\n<p>Concentrix is an equal-opportunity employer and considers all qualified applicants based on role requirements and business needs.<\/p>\",\"ats_external_id\":\"EG-4109\",\"location\":\"Cairo, Cairo\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-18T03:59:18.124+04:00\",\"created_at\":\"2026-06-01T19:25:08.259+04:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-met1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80MTA5?\",\"apply_url\":\"https:\/\/concentrix-met1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80MTA5\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-met1\",\"internal_job_listing\":\"1\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"6\",\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"3\",\"auto_call\":\"0\",\"on_erp_listing\":\"1\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"93\",\"campaign_id\":\"357\",\"campaign_title\":\"Computrabajo\/External Source Upload\",\"campaign_type\":\"job_application\",\"job_title\":\"Agente Tlalnepantla\",\"street\":\"\",\"address\":\"\",\"city\":\"Mexico City\",\"state\":\"Mexico City\",\"postal_code\":null,\"region\":null,\"country\":\"Mexico\",\"short_description\":\"The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<p><strong><u>Job Type:<\/u><\/strong><strong>&nbsp;&nbsp;Full-Time<\/strong>&nbsp;<\/p>\\n<p><strong><u>Location<\/u><\/strong><strong>:<\/strong>&nbsp;Insurgentes Sur, Mexico City<\/p>\\n<p>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>WHAT&rsquo;S IN IT FOR YOU?<\/strong><\/p>\\n<ul>\\n<li>A diverse, global organization full of intelligent, friendly people to bounce ideas off, learn from and grow with&nbsp;<\/li>\\n<li>Endless career opportunities and clear paths for career development&nbsp;<\/li>\\n<li>A competitive salary&nbsp;<\/li>\\n<li>Inclusive perks and benefits&nbsp;<\/li>\\n<li>Opportunity for monthly performance incentives&nbsp;<\/li>\\n<li>Great weekly, biweekly and monthly activities<\/li>\\n<li>Great raffles and prizes<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>WHAT YOU WANT MATTERS TO US<\/strong><\/p>\\n<p>Think about making a check list with all of the things that would make you feel good at work. Does your check list have meeting a diverse group of like-minded new people on it? How about being recognized and rewarded for doing great things? Maybe you pictured a place where you could have all of these things while making a positive difference in people&rsquo;s day. If so, Concentrix is a great place for you. Every day we spread positivity in others' lives through compassionate customer interactions and genuine problem solving with a human touch. Doing right by people is in our DNA because we believe a desire to be treated with care and respect is a universal part of the human experience. This philosophy drives everything we do and creates the framework for how we treat our customers and our staff.<\/p>\\n<p>No matter your background or your years of experience, getting started or establishing your career path might seem challenging, but often the answer is much simpler than you think.&nbsp;We are looking for customer service experts.<\/p>\\n<p>This role is the perfect opportunity for someone considering a career in customer services.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>WHAT WOULD YOU BRING TO OUR TEAM?<\/strong><\/p>\\n<p>Your passion for doing good for other people will help you bond with your customers and your team.&nbsp;You will actively listen and troubleshoot to provide a great customer experience. Your&nbsp;attention to detail, ability to think outside the box, excellent communication, and passion&nbsp;will help you excel in this role.&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>TO BECOME A PART OF OUR TEAM:<\/strong><\/p>\\n<p>Courteous with strong customer service orientation<\/p>\\n<p>&middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Intermediate - Advanced English level<\/p>\\n<p>&middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; High School diploma or equivalent required<\/p>\\n<p>&middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 6 months minimum of experience in Call center customer service(Desired)<\/p>\\n<p>&middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Ability to work under constant changes<\/p>\\n<p>&middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Multitasking<\/p>\\n<p>&middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Strong computer navigation skills and PC knowledge<\/p>\\n<p>&middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Ability to communicate effectively, both in writing and verbally<\/p>\\n<p>&middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Reliable with strong attention to detail<\/p>\\n<p>&middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Skilled in multitasking; including the ability to be flexible and adapt to change quickly<\/p>\\n<p>&middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Tolerance of repetitive work in a fast-paced, high-production work environment<\/p>\\n<p>&middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Ability to work as a team member as well as independently<\/p>\\n<p>&middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p>\\n<p>&middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Shift rotation capability as needed<\/p>\\n<p>&middot;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Based on location and \/ or program, additional experience \/ skills may be required<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>CALL US HOME:<\/strong><\/p>\\n<p>If you find yourself smiling right now and this feels like the perfect next step in your&nbsp;career, we want to hear from you! Apply today and find out why 290,000+ people around the globe choose to call Concentrix home.&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p>Concentrix is an award-winning global CX solutions company who creates amazing experiences for the world&rsquo;s best brands and their customers. We&rsquo;re an ambitious team of innovators, risk-takers, and game-changers: the kind of folks who thrive on solving complex problems.<\/p>\\n<p>&nbsp;<\/p>\\n<p>All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Learn more:<\/strong><\/p>\\n<p><strong>Concentrix<\/strong>\u202fon Facebook |\u202f<strong>Concentrix&nbsp;<\/strong>on Instagram |\u202f<strong>www.concentrix.com<\/strong>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><em>The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. These are not intended to be a comprehensive list of all responsibilities, duties, skills, or working conditions.<\/em>&nbsp;<\/p>\",\"ats_external_id\":\"MX-357\",\"location\":\"Mexico City, Mexico City\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-06T17:59:10.623-06:00\",\"created_at\":\"2026-05-31T20:27:03.041-06:00\",\"latitude\":\"19.4326077\",\"longitude\":\"-99.133208\",\"landing_page_url\":\"https:\/\/concentrix-mexico.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zNTc?\",\"apply_url\":\"https:\/\/concentrix-mexico.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zNTc\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"es\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"language\":[],\"location\":{\"city\":\"Mexico City\",\"state\":\"Ciudad de Mexico\",\"country\":{\"wid\":\"e2adff9272454660ac4fdb56fc70bb51\",\"iso2\":\"MX\",\"iso3\":\"MEX\",\"descriptor\":\"Mexico\",\"iso_numeric\":\"484\"},\"postal_code\":\"03710\",\"primary_location\":{\"id\":\"MX-MEX-INSUR-02\",\"wid\":\"a3545efa9088011d76d7029b1b070000\",\"descriptor\":\"MEX Mexico City Downtown Insurgentes\"}},\"languages\":null,\"recruiter\":{\"email\":{\"wid\":\"34241783ba04100c73fa04f4ca900000\",\"address\":\"brenda.montano@concentrix.com\"},\"last_name\":\"Monta\u00f1o\",\"first_name\":\"Brenda\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC0570\",\"wid\":\"f9af6d7260980109b01f59fb4f0632e2\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-338832\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MEX-Mexico-City-Downtown-Insurgentes\/Customer-Service-Agents---Espaol----Mrida_R1664966\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MEX-Mexico-City-Downtown-Insurgentes\/Customer-Service-Agents---Espaol----Mrida_R1664966\/apply\",\"job_requisition_id\":\"R1664966\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"wid\":\"503c1c93fa00102f6301b0901b5a0000\",\"address\":\"amparo.arroyo@concentrix.com\"},\"last_name\":\"Arroyo\",\"first_name\":\"Amparo\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1664966\",\"wid\":\"534b56b3f6e710295e509b65b0520000\",\"descriptor\":\"R1664966 Customer Service Agents - Espa\u00f1ol  - M\u00e9rida (Evergreen) (Open)\"},\"recruiter_group\":[{\"email\":{\"wid\":\"34241783ba04100c73fa04f4ca900000\",\"address\":\"brenda.montano@concentrix.com\"},\"last_name\":\"Monta\u00f1o\",\"first_name\":\"Brenda\"},{\"email\":{\"wid\":\"1e1d9de0651f100b996a980397b00003\",\"address\":\"lidia.beltran@concentrix.com\"},\"last_name\":\"Beltran\",\"first_name\":\"Carolina\"},{\"email\":{\"wid\":\"b4f1b63af79f1015a637b0f816650000\",\"address\":\"davidelian.sulub@concentrix.com\"},\"last_name\":\"Sulub\",\"first_name\":\"David Elian\"},{\"email\":{\"wid\":\"9b45ddd698bc100666a4456b1bfb0003\",\"address\":\"emanuel.pozos@concentrix.com\"},\"last_name\":\"Pozos\",\"first_name\":\"Emanuel\"},{\"email\":{\"wid\":\"3b583ffcdab901bf387cddfba22d2c20\",\"address\":\"teresa.angoa@concentrix.com\"},\"last_name\":\"Angoa\",\"first_name\":\"Teresa\"}],\"requisition_type\":null,\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-mexico\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"4\",\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"1\",\"auto_call\":\"0\",\"on_erp_listing\":\"0\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"41\",\"campaign_id\":\"407\",\"campaign_title\":\"Computrabajo\/External Source Upload\",\"campaign_type\":\"job_application\",\"job_title\":\"Agente Biling\u00fce\",\"street\":\"CRI San Jose - US Embassy\",\"address\":\"CRI San Jose - US Embassy\",\"city\":\"San Jos\u00e9\",\"state\":\"San Jose\",\"postal_code\":null,\"region\":null,\"country\":\"Costa Rica\",\"short_description\":\"The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities&nbsp;<\/h2>\\n<p>&bull; Ensure service delivered to our customers meets contractual Key Performance Indicator (&lsquo;KPIs&rsquo;)<\/p>\\n<p>&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&bull; Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p>\\n<p>&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&bull; Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p>\\n<p>&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&bull; Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p>\\n<p>&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&bull; Maintain basic knowledge of client products and\/or services<\/p>\\n<p>&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&bull; Prepare complete and accurate work including appropriately notating accounts as required<\/p>\\n<p>&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&bull; Participate in activities designed to improve customer satisfaction and business performance<\/p>\\n<p>&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&bull; Offer additional products and\/or services<\/p>\\n<p>&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&bull; Track, document and retrieve information in call tracking database<\/p>\\n<p>&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&bull; Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p>\\n<p>&nbsp;&nbsp;&nbsp;<\/p>\\n<h2>Candidate Profile&nbsp;<\/h2>\\n<p>&bull; High school diploma with three to six months of relevant experience preferred<\/p>\\n<p>&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&bull; Courteous with strong customer service orientation<\/p>\\n<p>&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&bull; Strong computer navigation skills and PC Knowledge<\/p>\\n<p>&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&bull; Ability to effectively communicate, both written and verbally<\/p>\\n<p>&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&bull; Dependable with strong attention to detail<\/p>\\n<p>&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&bull; Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly<\/p>\\n<p>&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&bull; Tolerance for repetitive work in a fast-paced, high production work environment<\/p>\\n<p>&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&bull; Ability to work as a team member, as well as independently<\/p>\\n<p>&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&bull; Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p>\\n<p>&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&bull; Ability to rotate shifts, as needed<\/p>\\n<p>&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&bull; Based on location and\/or program, additional experience\/skills may be required<\/p>\\n<p>&nbsp;&nbsp;&nbsp;<\/p>\\n<p>*Job requirements may vary by country and will not contravene any local laws<\/p>\\n<p>&nbsp;<\/p>\\n<h2>Career Framework Role&nbsp;<\/h2>\\n<p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge.&nbsp; Works with close supervision and clearly defined procedures.&nbsp; Starting to demonstrate familiarity with client terminology, operating standards and procedures.&nbsp; Starter without sustained metric performance levels.<\/p>\\n<p>&nbsp;<\/p>\\n<h2><strong>Supplemental Geographical Information <\/strong><\/h2>\\n<p>RECRUITER ENTER THE APPLICABLE LANGUAGE:<\/p>\\n<p>&nbsp;<\/p>\\n<p>GERMANY - This job description does not apply to employees in Germany.<\/p>\\n<p>&nbsp;<\/p>\\n<p>UNITED KINGDOM- EXCLUDE HIGH SCHOOL INFORMATION IN CANDIDATE PROFILE SECTION<\/p>\\n<p>&nbsp;&nbsp;&nbsp;<\/p>\\n<p>PHILIPPINES&nbsp;&nbsp;<\/p>\\n<p>&bull; Minimum of two years of college education. No prior call center experience is required<\/p>\\n<p>&bull; Ability to think clearly and can explain simple issues effectively, both written and verbally<\/p>\\n<p>&nbsp;&nbsp;&nbsp;<\/p>\\n<p>INDIA&nbsp;&nbsp;<\/p>\\n<p>&bull; Ability to effectively communicate, both written and verbally<\/p>\\n<p>&bull; Listen attentively to customer needs and concerns; demonstrate empathy<\/p>\\n<p>&bull; Clarify customer requirements; probe for and confirm understanding of requirements or problem<\/p>\\n<p>&bull; Confirm customer understanding of the solution and provide additional customer education as needed<\/p>\\n<p>&bull; Ability to learn including strong problem solving skills<\/p>\\n<p>&bull; Demonstrate strong probing and problem solving skills<\/p>\\n<p>&bull; Should be able to handle complex queries<\/p>\\n<p>&bull; Should be able to resolve customer queries independently&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<h2><strong>Disclaimer&nbsp;&nbsp; <\/strong><\/h2>\\n<p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p>\\n<p>&nbsp;<\/p>\\n<p>Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.<\/p>\\n<p>&nbsp;<\/p>\",\"ats_external_id\":\"CR-407\",\"location\":\"San Jos\u00e9, San Jose\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-20T17:59:16.482-06:00\",\"created_at\":\"2026-05-31T20:17:19.397-06:00\",\"latitude\":\"9.9280694\",\"longitude\":\"-84.0907246\",\"landing_page_url\":\"https:\/\/concentrix-costarica.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80MDc?\",\"apply_url\":\"https:\/\/concentrix-costarica.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80MDc\/apply?\",\"head_count\":\"15\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"es\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"language\":[],\"location\":{\"city\":\"Pavas\",\"state\":\"San Jose\",\"country\":{\"wid\":\"99abe7e6bb3f4c108aebebf01a369ec5\",\"iso2\":\"CR\",\"iso3\":\"CRI\",\"descriptor\":\"Costa Rica\",\"iso_numeric\":\"188\"},\"postal_code\":null,\"primary_location\":{\"id\":\"CR-SAN-USEMB-00\",\"wid\":\"740544c0a47f01b3fc23a5901f11b468\",\"descriptor\":\"CRI San Jose - US Embassy\"}},\"languages\":null,\"recruiter\":{\"email\":{\"wid\":\"87b02d0ee49601a7ec255df8131ae5e4\",\"address\":\"vielka.rojascastro@concentrix.com\"},\"last_name\":\"Rojas\",\"first_name\":\"Vielka\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC0570\",\"wid\":\"f9af6d7260980109b01f59fb4f0632e2\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-355478\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/CRI-San-Jose---US-Embassy\/Customer-Service-Agent-CR-All-Jobs-2026_R1694446-1\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/CRI-San-Jose---US-Embassy\/Customer-Service-Agent-CR-All-Jobs-2026_R1694446-1\/apply\",\"job_requisition_id\":\"R1694446\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"wid\":\"f6358e3b3d6d01ddc5b73584001979ef\",\"address\":\"michael.calderon@concentrix.com\"},\"last_name\":\"Calderon Jimenez\",\"first_name\":\"Michael\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1694446\",\"wid\":\"7c30cc32956910078f832b46aad90000\",\"descriptor\":\"R1694446 Customer Service Agent CR All Jobs 2026 (Evergreen) (Open)\"},\"recruiter_group\":[{\"email\":{\"wid\":\"87b02d0ee49601a7ec255df8131ae5e4\",\"address\":\"vielka.rojascastro@concentrix.com\"},\"last_name\":\"Rojas\",\"first_name\":\"Vielka\"}],\"requisition_type\":null,\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-costarica\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"0\",\"auto_call\":\"0\",\"on_erp_listing\":\"0\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"1604\",\"campaign_id\":\"576\",\"campaign_title\":\"Advisor I, Customer Service - Bilingual R1656780\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Representative (Dutch-speaking) - Onsite - SP02\",\"street\":\"ESP Benalm\u00e1dena Costa - Plaza Solymar, C.C. Benalmar Local 12\",\"address\":\"ESP Benalm\u00e1dena Costa - Plaza Solymar, C.C. Benalmar Local 12\",\"city\":\"Benalm\u00e1dena Costa\",\"state\":\"Malaga\",\"postal_code\":\"29630\",\"region\":\"M\u00e1laga\",\"country\":\"Spain\",\"short_description\":\" .\",\"long_description\":\"<div><div><div><p><\/p><p>Wij zijn op zoek naar Nederlandstalige Customer Service Advisors voor de Specsavers klantenservice in ons kantoor in Malaga!\u00a0<\/p><p><\/p><p>Als je graag dagelijks anderen helpt, telefonisch sterk bent en handig in het gebruik van de computer als onderdeel van je werk, dan hebben wij een boeiende baan voor jou. Dit in een energieke en leuke werkomgeving, omringd door toegewijde en deskundige collega&#39;s.\u00a0<\/p><p><\/p><p>In de rol van Customer Service Advisor behandel je vooral inkomende en uitgaande telefoongesprekken en daarnaast ook via Live Chat en e-mail met bestaande klanten. Je helpt de klant met vragen over bestellingen, producten en aanbiedingen en doet dit met een focus op goede service en een vriendelijke benadering, om zo de door Specsavers gestelde doelen te behalen.\u00a0<\/p><p>Een groot deel van je taken bestaat uit het ervoor zorgen dat de klant een service van wereldklasse krijgt.\u00a0<\/p><p><\/p><p>Je werkt vanuit ons nieuwe ruime kantoor in het zonnige Benalm\u00e1dena-M\u00e1laga waar je deel gaat uitmaken van de Concentrix familie, waar collegialiteit, ontwikkeling en aandacht voor diversiteit hoog in het vaandel staan.\u00a0<\/p><p><\/p><p><b>Taken:<\/b>\u00a0<\/p><p>- Je beantwoordt vragen en help eCommerce klanten via telefoon, Live Chat en e-mail met betrekking tot online bestellingen en betalingen.\u00a0<\/p><p>- Je behandelt telefoontjes die door de winkels worden doorgeschakeld en registreert deze correct via het ticketsysteem\u00a0<\/p><p>- Jouw \u201dnumber 1 focus\u201d is het bieden van de beste customer service inclusief een focus op voortdurende verbetering van de\u00a0 klanttevredenheid\u00a0<\/p><p>- Je volgt de voorgeschreven procedures die voor en binnen het project zijn gecre\u00eberd\u00a0<\/p><p>- Mogelijkheid om in de toekomst vragen via Social Media te behandelen\u00a0<\/p><p>- Teamwork, snel en adequaat communiceren via de verschillende communicatiekanalen\u00a0\u00a0<\/p><p>- Gestelde targets bereiken\u00a0<\/p><p><\/p><p><b>Over jou:<\/b>\u00a0<\/p><p>- Je spreekt en schrijft vloeiend Nederlands en Engels en kunt een opleiding in het Engels volgen\u00a0<\/p><p>- Je bent punctueel\u00a0<\/p><p>- Je hebt ervaring met computer- en CRM systemen en bent in staat om hier gelijktijdig mee te werken\u00a0<\/p><p>- Je bent proactief in het ontwikkelen van je kennis van de diensten, procedures en de producten van Specsavers\u00a0<\/p><p>- Je bent klantvriendelijk, hebt geduld en kunt ontevreden klanten op een professionele en positieve manier verder helpen\u00a0<\/p><p>- Je staat open voor een constant veranderende werkomgeving\u00a0<\/p><p><\/p><p><b>Wij bieden:<\/b>\u00a0<\/p><p>- Volledig Spaans contract met alle voordelen en inschrijving in de Spaanse gezondheidszorg vanaf de dag dat je begint te werken\u00a0<\/p><p>- Mogelijkheden voor verdere professionele ontwikkeling en groei\u00a0<\/p><p>- Vast dienstverband vanaf dag 1<\/p><div>- Fulltime salaris: \u20ac19.200 bruto per jaar als basissalaris &#43; \u20ac1.800 bruto per jaar aan prestatiebonus<\/div><p>- Betaalde opleiding\u00a0<\/p><p>- Betaalde vakantie (4 weken &#43; 4 dagen \/ kalenderjaar)\u00a0<\/p><p>- Een modern kantoor met een open en ruime indeling\u00a0<\/p><p>- Werktijden: wisselend van maandag tot en met vrijdag tussen 08:00 - 18:00, zaterdag van 09:00 tot 17:00 (twee vrije weekenden per maand)\u00a0\u00a0<\/p><p>Herken je jezelf in bovenstaande beschrijving en wil je ons team komen versterken, stuur dan vandaag nog je CV op!\u00a0<\/p><p>START:\u00a0\u00a0<\/p><p>LOCATIE: Malaga, Benalm\u00e1dena\u00a0<\/p><\/div><\/div><\/div>\",\"ats_external_id\":\"R1656780\",\"location\":\"Benalm\u00e1dena Costa, M\u00e1laga\",\"job_type\":\"full_time\",\"salary\":\"1600\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-10-13T16:13:52.450+02:00\",\"created_at\":\"2026-05-30T00:07:19.703+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81NzY?\",\"apply_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81NzY\/apply?\",\"head_count\":\"300\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"5991564aab53101ac0b5a0a29aa30000\",\"descriptor\":\"Concentrix Spain NWE Services, S.L.U.\",\"reference_id\":\"WES03\",\"organization_reference_id\":\"WES03\"},\"location\":{\"city\":\"Benalm\u00e1dena Costa\",\"state\":\"Malaga\",\"country\":{\"wid\":\"bd34c524a6a04ae6915f5d96fa086199\",\"iso2\":\"ES\",\"iso3\":\"ESP\",\"descriptor\":\"Spain\",\"iso_numeric\":\"724\"},\"postal_code\":\"29630\",\"primary_location\":{\"id\":\"ES-BEN-SOLYM-01\",\"wid\":\"580a3f4cbe54101d479ba6e23c080000\",\"descriptor\":\"ESP Benalm\u00e1dena Costa - Plaza Solymar, C.C. Benalmar Local 12\"}},\"languages\":[\"English\",\"Dutch\"],\"recruiter\":{\"email\":{\"address\":\"monica.barreiro@concentrix.com\"},\"first_name\":\"Barreiro Lopez, Monica\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"217784\",\"wid\":\"60219339f7a01064825d372cc80969a5\",\"descriptor\":\"Monica Barreiro Lopez (217784)\"},{\"id\":\"102541577\",\"wid\":\"da7d7d2449a2101033343026c9780002\",\"descriptor\":\"Alessandra Boreggio (102541577)\"},{\"id\":\"102540447\",\"wid\":\"da7d7d2449a21010382b12ae06150001\",\"descriptor\":\"Sofia Bento De Matos Ferreira (102540447)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC2942\",\"descriptor\":\"Advisor I, Customer Service - Bilingual\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-385747\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Benalmdena-Costa---Plaza-Solymar-CC-Benalmar-Local-12\/Customer-Representative--Dutch-speaking----Onsite---SP02_R1656780\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Benalmdena-Costa---Plaza-Solymar-CC-Benalmar-Local-12\/Customer-Representative--Dutch-speaking----Onsite---SP02_R1656780\/apply\",\"job_requisition_id\":\"R1656780\"}],\"organizations\":[{\"wid\":\"5991564aab53101ac0b5a0a29aa30000\",\"descriptor\":\"Concentrix Spain NWE Services, S.L.U.\",\"reference_id\":\"WES03\",\"custom_reference_id\":null,\"company_reference_id\":\"WES03\"},{\"wid\":\"7e2140314d3b101ef4dbdca35cc10000\",\"descriptor\":\"W0ZPU3 P_Specsavers\",\"reference_id\":\"W0ZPU3\",\"custom_reference_id\":\"W0ZPU3\",\"company_reference_id\":null},{\"wid\":\"494c1b495ebc101ee735d76b98800000\",\"descriptor\":\"19437 - Specsavers - WHRUNWAY83\",\"reference_id\":\"WHRUNWAY83\",\"custom_reference_id\":\"WHRUNWAY83\",\"company_reference_id\":null},{\"wid\":\"f9af6d7260980139e3065a123c0616ba\",\"descriptor\":\"COGS (SITE) Training Agent Direct\",\"reference_id\":\"TRAINAGENT-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"noort.van@concentrix.com\"},\"first_name\":\"Jamie Joelle Van De Noort (102541271)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1656780\",\"wid\":\"b93cad31a297102216a5d7338a520000\",\"descriptor\":\"Customer Representative (Dutch-speaking) - Onsite - SP02\"},\"requisition_type\":\"regular\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-spain\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"1\",\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"0\",\"auto_call\":\"0\",\"on_erp_listing\":\"0\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"1605\",\"campaign_id\":\"575\",\"campaign_title\":\"Advisor I, Customer Service - Bilingual R1656773\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Representative (Swedish-speaking) - On-Site SP02\",\"street\":\"ESP Benalm\u00e1dena Costa - Plaza Solymar, C.C. Benalmar Local 12\",\"address\":\"ESP Benalm\u00e1dena Costa - Plaza Solymar, C.C. Benalmar Local 12\",\"city\":\"Benalm\u00e1dena Costa\",\"state\":\"Malaga\",\"postal_code\":\"29630\",\"region\":\"Andalucia\",\"country\":\"Spain\",\"short_description\":\" -\",\"long_description\":\"<p><span>Job Description<\/span><\/p><p><span>Ta ett jobb d\u00e4r du bidrar till att skapa en skillnad i m\u00e4nniskors liv! Tycker du om att hj\u00e4lpa andra och trivs med att anv\u00e4nda telefoner och datorer som en del av ditt dagliga arbete? Bli en del av ett f\u00f6retag med h\u00f6gt i tak och d\u00e4r du utvecklas!\u202f\u00a0<\/span><\/p><p><span>\u00a0<\/span><\/p><p><span><b>Vi erbjuder dig ett fartfyllt jobb, h\u00e4rliga kollegor och utveckling\u202f<\/b>\u00a0<\/span><\/p><p><span>Du kommer att f\u00e5 utbildning och kontinuerlig coaching av dina chefer och ditt team. L\u00e4ra dig nya arbetsmetoder, utveckla din kommunikationsf\u00f6rm\u00e5ga samt arbeta i en digital milj\u00f6 med n\u00e5gra av marknadens mest innovativa tekniker. Det du kommer att l\u00e4ra dig hos oss kommer att g\u00f6ra dig till en v\u00e4rdefull medlem av v\u00e5rt team, eller vilket annat team som helst.\u202f\u00a0<\/span><\/p><p><span>\u00a0<\/span><\/p><p><span><b>Hos Concentrix erbjuder vi:<\/b>\u00a0<br \/>-\u202fAttraktiva l\u00f6nevillkor\u00a0<br \/>-\u202fEn bonus p\u00e5 300 euro och upp\u00e5t n\u00e4r du f\u00e5r v\u00e4nner anst\u00e4llda\u00a0<br \/>-\u202fFullt spanskt kontrakt fr\u00e5n dag ett, med tillg\u00e5ng till det spanska sjukf\u00f6rs\u00e4kringsskyddet\u00a0<br \/>-\u202fTills vidare anst\u00e4llning, roterande schema: m\u00e5n. till fre. 08:00 - 18:00, l\u00f6r. 09:00 -17:00, med tv\u00e5 lediga helger mer m\u00e5nad.\u202f\u00a0<br \/>-\u202fBetalt under utbildning\u00a0<br \/>-\u202fBetald semester (4 veckor &#43; 4 dagar per kalender\u00e5r), med semesterdagar fr\u00e5n det f\u00f6rsta \u00e5ret du b\u00f6rjar arbeta*\u00a0<br \/>-\u202fEtt stort utbud av rabatter p\u00e5 sportartiklar, resor, hemelektronik, osv. hos v\u00e5ra partners\u00a0<br \/>-\u202fEn fot in i ett f\u00f6retag d\u00e4r vi i f\u00f6rsta hand rekryterar internt f\u00f6r h\u00f6gre roller. Vi fr\u00e4mjar r\u00f6rlighet inom f\u00f6retaget, och vi \u00e4r idag verksamma i mer \u00e4n 60 l\u00e4nder runtom i v\u00e4rlden\u00a0<br \/>-\u202fEtt modernt kontor med \u00f6ppen och trevlig planl\u00f6sning\u00a0<br \/>- Flyttst\u00f6d i f\u00f6rekommande fall\u00a0<\/span><\/p><p><span>\u00a0<\/span><\/p><p><span><b>Vad du kommer att uppleva hos Concentrix\u202f<\/b>\u00a0<\/span><\/p><p><span>Som en del av det Specsavers team kommer du att:\u00a0<br \/>-\u202fHantera inkommande och utg\u00e5ende samtal till befintliga eCommerce kunder samt online chatt.\u202f \u202f\u00a0<br \/>-\u202fHj\u00e4lpa dem med deras fr\u00e5gor om best\u00e4llningar, produkter, leveranser, erbjudanden och mycket mer, med fokus p\u00e5 bra service och ett gott bem\u00f6tande\u00a0<br \/>-\u202fHantera samtal som inte besvaras av butiker och l\u00e4mna kundf\u00f6rfr\u00e5gningar via Customer Relation Management systemet\u202f\u00a0<br \/>-\u202fN\u00e4r du har skaffat dig erfarenhet, ha m\u00f6jligheten att hantera f\u00f6rfr\u00e5gningar via sociala medier och email\u00a0<br \/>-\u202fHa fokus p\u00e5 att ge bra kundupplevelser i varje kundkontakt - inklusive fokus p\u00e5 st\u00e4ndig f\u00f6rb\u00e4ttring av v\u00e5r kundn\u00f6jdhet\u00a0<br \/>-\u202fArbeta tillsammans med din grupp f\u00f6r att n\u00e5 Specsavers uppsatta m\u00e5l\u202f\u00a0<\/span><\/p><p><span>\u00a0<\/span><\/p><p><span><b>Vem vi skulle vilja ha med i laget<\/b>\u00a0<br \/>Vi vill tr\u00e4ffa m\u00e4nniskor fr\u00e5n alla typer av bakgrunder, som tycker om att l\u00e4ra sig nytt och \u00e4r nyfikna. Din naturliga talang f\u00f6r att hj\u00e4lpa andra och g\u00f6ra det lilla extra f\u00f6r v\u00e5ra kunder kommer att passa in i det vi g\u00f6r p\u00e5 Concentrix.\u202f\u202f\u00a0<\/span><\/p><p><span><b>Vi letar efter dig som:\u202f<\/b>\u00a0<br \/>- Har modersm\u00e5lsniv\u00e5 i svenska, \u00e4r flytande i engelska och kan genomg\u00e5 en utbildning p\u00e5 engelska utan problem\u00a0<br \/>- \u00c4r proaktiv i ditt s\u00e4tt att arbeta och nyfiken p\u00e5 att l\u00e4ra dig Specsavers tj\u00e4nster, produktutbud och processer\u00a0<br \/>- Har god erfarenhet av att arbeta med dator\u202f\u00a0<br \/>- Har h\u00f6g servicef\u00f6rm\u00e5ga, \u00e4r t\u00e5lmodig och kan hantera missn\u00f6jda kunder p\u00e5 ett professionellt och positivt s\u00e4tt\u00a0<br \/>- \u00c4r \u00f6ppen f\u00f6r en st\u00e4ndigt omv\u00e4xlande arbetsmilj\u00f6\u00a0<br \/>- \u00c4r fokuserad p\u00e5 att arbeta proaktivitet, sj\u00e4lvg\u00e5ende och resonerar l\u00f6sningsorienterat i ett team.\u00a0<\/span><\/p><p><span><b>Det skulle vara toppen om du dessutom:<\/b>\u00a0<br \/>- Har erfarenhet av att arbeta med CRM system, samt kan hantera flertal system samtidigt\u00a0<br \/>- Har erfarenhet av att arbeta B2C\u202f\u00a0<\/span><\/p><p><span>Uppfyller du inte alla krav? P\u00e5 Concentrix \u00e4r vi engagerade i att skapa en m\u00e5ngsidig och inkluderande arbetsplats d\u00e4r alla kan l\u00e4ra sig och utvecklas professionellt. Om du k\u00e4nner att du inte kryssar i alla kvalifikationer i arbetsbeskrivningen uppmuntrar vi dig att ans\u00f6ka hur som helst. Vi kommer att g\u00f6ra v\u00e5rt b\u00e4sta f\u00f6r att matcha dig med r\u00e4tt jobb, oavsett om det \u00e4r det h\u00e4r jobbet eller en framtida roll.\u202f\u00a0<\/span><\/p><p><span>\u00a0<\/span><\/p><p><span><b>L\u00e5ter det som dig? V\u00e4lkommen till Concentrix!\u202f<\/b>\u00a0<\/span><\/p><p><span><b>Om Concentrix i M\u00e1laga<\/b>\u00a0<br \/>V\u00e5rt kontor ligger strax utanf\u00f6r M\u00e1laga, i Benalmadenas beach-omr\u00e5de. M\u00e1laga \u00e4r inte bara den spanska staden med den b\u00e4sta livskvaliteten (Eurobarometer) och k\u00e4nd f\u00f6r sina lokala artister som Antonio Banderas och Pablo Picasso. Malaga \u00e4r ocks\u00e5 en stad med puls och hemvist f\u00f6r m\u00e5nga v\u00e4lk\u00e4nda internationella h\u00f6gteknologiska f\u00f6retag.\u00a0<br \/>Utanf\u00f6r arbetet har du 160 km kust och str\u00e4nder att njuta av, ett sp\u00e4nnande och h\u00e4lsosamt k\u00f6k, natur och nattliv! Gillar du sport, padel kanske? Det finns \u00f6ver 10 padelklubbar inom en radie p\u00e5 20 minuter fr\u00e5n ditt arbete. Och 320 dagar med solsken!\u00a0<br \/>V\u00e4lkommen till oss nordbor p\u00e5 Costa del Sol, Concentrix-familjen och Spanien\u202f\u00a0<\/span><\/p><p><span>\u00a0<\/span><\/p><p><span><b>About Concentrix<\/b>\u00a0<\/span><\/p><p><span>We&#39;re the tech-powered customer experience (CX) company that&#39;s creating game-changing journeys for our people and our clients and their customers.\u202f\u00a0<\/span><\/p><p><span>Our people around the world have devoted their careers to ensuring every relationship is exceptional. So naturally, we&#39;re committed to creating game-changing career journeys that power our people towards greater opportunities and brighter futures.\u202f\u00a0<\/span><\/p><p><span>\u00a0<\/span><\/p><p><span>In short: You will be joining over 440.000 passionate game-changers across more than 70 countries that strive to enjoy every day, while making a difference for the people they help every day! And we will offer you a fun and challenging job that will allow you to develop and grow.\u202f\u00a0<\/span><\/p><p><span>\u00a0<\/span><\/p><p><span><i>Concentrix is an equal-opportunity employer<\/i>\u00a0<br \/>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. 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Does your check list have meeting a diverse group of like-minded new people on it? How about being recognized and rewarded for doing great things? Maybe you pictured a place where you could have all of these things while making a positive difference in people\u2019s day. If so, Concentrix is a great place for you. Every day we spread positivity in others&#39; lives through compassionate customer interactions and genuine problem solving with a human touch. Doing right by people is in our DNA because we believe a desire to be treated with care and respect is a universal part of the human experience. This philosophy drives everything we do and creates the framework for how we treat our customers and our staff.<\/p><p>No matter your background or your years of experience, getting started or establishing your career path might seem challenging, but often the answer is much simpler than you think.\u00a0We are looking for customer service experts<\/p><p>This role is the perfect opportunity for someone considering a career in customer service field.<\/p><p><\/p><p><\/p><p><b><span>WHAT WOULD YOU BRING TO OUR TEAM?<\/span><\/b><\/p><p>Your passion for doing good for other people will help you bond with your customers and your team<span>.\u00a0You will actively listen and troubleshoot to provide a great customer experience. Your\u00a0attention to detail, ability to think outside the box, excellent communication, and passion\u00a0will help you excel in this role.<\/span>\u00a0<\/p><p><\/p><p><b><span>TO BECOME A PART OF OUR TEAM:<\/span><\/b><\/p><ul><li><span>List of criteria including background<\/span><\/li><li><span>Education needed<\/span><\/li><li><span>Availability needed<\/span><\/li><li><span>Background clearance etc.<\/span><\/li><\/ul><p><\/p><p><b><span>CALL US HOME:<\/span><\/b><\/p><p><span>If you find yourself smiling right now and this feels like the perfect next step in your\u00a0career, we want to hear from you! Apply today and find out why 290,000&#43; people around the globe choose to call Concentrix home.\u00a0<\/span><\/p><p><\/p><p>Concentrix is an award-winning global CX solutions company who creates amazing experiences for the world\u2019s best brands and their customers. We\u2019re an ambitious team of innovators, risk-takers, and game-changers: the kind of folks who thrive on solving complex problems.<\/p><p><\/p><p><span>All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.<\/span><\/p><p><\/p><p><b>Learn more:<\/b><\/p><p><b>Concentrix<\/b>\u202fon Facebook |\u202f<b>Concentrix\u00a0<\/b>on Instagram |\u202f<b>www.concentrix.com<\/b>\u00a0<\/p><p><\/p><p><i>The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. These are not intended to be a comprehensive list of all responsibilities, duties, skills, or working conditions.<\/i>\u00a0<\/p>\",\"ats_external_id\":\"R1663965\",\"location\":\"Bogota, Antioquia\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-20T19:59:15.764-04:00\",\"created_at\":\"2026-05-29T17:59:23.174-04:00\",\"latitude\":\"4.710988599999999\",\"longitude\":\"-74.072092\",\"landing_page_url\":\"https:\/\/concentrix-colombia.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNTAw?\",\"apply_url\":\"https:\/\/concentrix-colombia.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNTAw\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact 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Handles escalated issues.\u00a0 Supervises non-exempt employees who generally perform either a single task or multiple, but closely related tasks.<\/p><p><\/p><h2>&lt;&lt; Philippines ONLY, Additional Description &gt;&gt;\u00a0<\/h2><ul><li>Manage the employment status of call center associates and participate in the transfer, promotions or regularization of call center associates, which is necessary before any such employee-movement is made<\/li><li>Exercises independent judgment and discretion in the performance of the said main function as a means to implement management policies<\/li><li>Exercises authority to manage the employment status of a group of employees (firing, promotion, regularization, etc.) including identifying and addressing misconduct, policy and process violations of call center associates<\/li><li>Stay current on internal work processes, management policies and procedures and ensures implementation of the same Implement \u00a0management policies<\/li><li>Support and manage the program together with other Team Leaders and Managers \u00a0<\/li><li>Providing input into selecting, training, developing, and completing performance appraisal of work group(s) in accordance with the organization\u2019s policies and applicable legal requirements<\/li><li>Manage team members on their performance on a regular basis, and write and deliver performance appraisal.\u00a0<\/li><li>The Team Leader\u2019s role is a managerial level position, a position reposed with trust and confidence.\u00a0<\/li><\/ul><h2><b>Disclaimer\u00a0\u00a0 <\/b><\/h2><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p>\",\"ats_external_id\":\"R1729680\",\"location\":\"Cyberjaya, Selangor\",\"job_type\":\"full_time\",\"salary\":\"1\",\"salary_type\":\"monthly\",\"salary_currency\":\"MYR\",\"updated_at\":\"2026-10-14T16:05:47.569+08:00\",\"created_at\":\"2026-05-25T20:05:53.493+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xOTMwOA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MYS-Cyberjaya\/Team-Leader--Mandarin-_R1729680\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"740544c0a47f012c609fdc76c10fd238\",\"descriptor\":\"Concentrix CX Malaysia SDN. BHD.\",\"reference_id\":\"ICNMY\",\"organization_reference_id\":\"ICNMY\"},\"location\":{\"city\":\"Cyberjaya\",\"state\":\"Selangor\",\"country\":{\"wid\":\"972dc4ba8d454bc0b893ff84b1529077\",\"iso2\":\"MY\",\"iso3\":\"MYS\",\"descriptor\":\"Malaysia\",\"iso_numeric\":\"458\"},\"postal_code\":\"63000\",\"primary_location\":{\"id\":\"MY-CYB-JALAN-01\",\"wid\":\"740544c0a47f017292dc95771f111f56\",\"descriptor\":\"MYS Cyberjaya\"}},\"languages\":[\"English\",\"Mandarin\"],\"recruiter\":{\"email\":{\"address\":\"nurdiyana.abdulhalim@concentrix.com\"},\"first_name\":\"Binti Abdul Halim, Nur Diyana\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"102259273\",\"wid\":\"fd3ef5c942ab101fa2729d4ac1be0000\",\"descriptor\":\"Nur Diyana Binti Abdul Halim (102259273)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0629\",\"descriptor\":\"Team Leader, Operations\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-373995\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MYS-Cyberjaya\/Team-Leader--Mandarin-_R1729680\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MYS-Cyberjaya\/Team-Leader--Mandarin-_R1729680\/apply\",\"job_requisition_id\":\"R1729680\"}],\"organizations\":[{\"wid\":\"0fc4e8c5fdc4010260002faf84149b8d\",\"descriptor\":\"W0ZFRP Booking Ccs\",\"reference_id\":\"W0ZFRP\",\"custom_reference_id\":\"W0ZFRP\",\"company_reference_id\":null},{\"wid\":\"a85c17d5b9db0122ae8642dd8f144a88\",\"descriptor\":\"6629 - Bookingcom - 980000606\",\"reference_id\":\"980000606\",\"custom_reference_id\":\"980000606\",\"company_reference_id\":null},{\"wid\":\"f9af6d72609801036258e1163c06e5bc\",\"descriptor\":\"COGS (SITE) Team Leader Direct\",\"reference_id\":\"TEAMLEADER-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"740544c0a47f012c609fdc76c10fd238\",\"descriptor\":\"Concentrix CX Malaysia SDN. BHD.\",\"reference_id\":\"ICNMY\",\"custom_reference_id\":null,\"company_reference_id\":\"ICNMY\"}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"address\":\"linh.hanmy@concentrix.com\"},\"first_name\":\"My Linh Han (103255045)\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1729680\",\"wid\":\"e4b592040a19100b66d47120f4090000\",\"descriptor\":\"Team Leader (Mandarin)\"},\"requisition_type\":\"regular\",\"workday_job_type\":\"External\",\"compensation_grade\":{\"id\":\"CF Grade_9A\",\"wid\":\"0227dc387a09018bf2c30105e165b735\",\"descriptor\":\"Grade 9A\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":null,\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"256\",\"campaign_id\":\"599\",\"campaign_title\":\"Italian | Customer Service | Athens | Qonto IT ad\",\"campaign_type\":\"job_application\",\"job_title\":\"Consulente Clienti \u2013 Banca Online\",\"street\":\"\",\"address\":\"\",\"city\":\"Athens\",\"state\":null,\"postal_code\":null,\"region\":null,\"country\":\"Greece\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p><strong>Descrizione del Ruolo<\/strong><br \/>Stiamo assumendo Consulenti Clienti per supportare uno dei nostri principali partner del settore finanziario, un protagonista internazionale dell&rsquo;online banking dedicato ai freelance e alle PMI. Unisciti al nostro team dinamico di #GameChangers ad Atene e metti a frutto le tue competenze comunicative in un ambiente internazionale e innovativo.<\/p>\\n<p><br \/><strong>Perch&eacute; unirti a noi<\/strong><br \/>Ti affascina la relazione con il cliente e desideri offrire un&rsquo;esperienza unica? Ti piace aiutare gli altri e crescere in un ambiente dinamico? Entra a far parte del nostro team multiculturale di Consulenti Clienti e utilizza le tue competenze comunicative in Italiano al servizio di una fintech innovativa.<br \/>Ogni giornata sar&agrave; diversa: supporterai professionisti nelle loro esigenze bancarie e contribuirai a offrire loro un&rsquo;esperienza fluida, affidabile e personalizzata.<\/p>\\n<p><br \/><strong>Le tue responsabilit&agrave;:<\/strong><\/p>\\n<ul>\\n<li>Gestire richieste tramite chiamate, email e chat<\/li>\\n<li>Identificare e analizzare le esigenze dei clienti per garantirne la soddisfazione<\/li>\\n<li>Creare un rapporto di fiducia grazie a una comunicazione chiara e proattiva<\/li>\\n<li>Fornire informazioni precise sui servizi bancari (conti, pagamenti, transazioni, ecc.)<\/li>\\n<li>Raggiungere gli obiettivi individuali e di team (qualit&agrave;, produttivit&agrave;, soddisfazione del cliente)<\/li>\\n<li>Assicurare il follow-up delle interazioni con i clienti e la gestione delle pratiche<\/li>\\n<li>Rispettare procedure, policy e standard di conformit&agrave;<\/li>\\n<\/ul>\\n<p><br \/><strong>Specifiche del ruolo:<\/strong><\/p>\\n<ul>\\n<li>Possibilit&agrave; di lavoro da remoto dopo 3 mesi di anzianit&agrave;<\/li>\\n<li>Orari flessibili: 5 giorni a settimana (dal luned&igrave; alla domenica), 8 ore al giorno, tra le 7:00 del mattino alle 2:00 del mattino<\/li>\\n<li>Maggiorazioni interessanti per le ore notturne (dopo le 22:00) e per il lavoro domenicale<\/li>\\n<li>Bonus fedelt&agrave; dopo 1 anno sul progetto<\/li>\\n<\/ul>\\n<p><br \/><strong>Profilo ricercato:<\/strong><\/p>\\n<ul>\\n<li>Esperienza nel servizio clienti o nella relazione con il cliente apprezzata<\/li>\\n<li>Italiano fluente (C2)<\/li>\\n<li>Livello intermedio di inglese considerato un plus, ma non obbligatorio<\/li>\\n<li>Forte orientamento al cliente e buona comprensione delle aspettative degli utenti<\/li>\\n<li>Eccellenti capacit&agrave; comunicative, di problem solving e ascolto attivo<\/li>\\n<li>Buone capacit&agrave; di scrittura<\/li>\\n<li>Capacit&agrave; di gestire pi&ugrave; attivit&agrave; in un ambiente dinamico e orientato agli obiettivi<\/li>\\n<li>Senso di responsabilit&agrave; e attenzione alla qualit&agrave; del lavoro<\/li>\\n<\/ul>\\n<p><br \/><strong>Cosa offriamo:<\/strong><\/p>\\n<ul>\\n<li>Relocation completamente coperta (biglietti aerei, alloggio, trasporto) per iniziare in totale serenit&agrave;<\/li>\\n<li>Contratto a tempo indeterminato dal primo giorno per una maggiore stabilit&agrave; professionale<\/li>\\n<li>Retribuzione competitiva con 14 mensilit&agrave; all&rsquo;anno<\/li>\\n<li>Bonus mensile fino al 10% basato sulle performance<\/li>\\n<li>Carta buoni pasto (Up Hellas Mastercard) per i tuoi pranzi<\/li>\\n<li>Assicurazione sanitaria privata + cure dentistiche per la tua tranquillit&agrave;<\/li>\\n<li>Opportunit&agrave; di carriera internazionale grazie a un programma di mobilit&agrave; interna<\/li>\\n<li>Eventi aziendali regolari per condividere momenti unici<\/li>\\n<li>Palestra gratuita &amp; attivit&agrave; wellness per prenderti cura di te<\/li>\\n<li>Cinema rooftop con vista sull&rsquo;Acropoli &ndash; un&rsquo;esperienza unica ad Atene<\/li>\\n<li>Ristorante aziendale per goderti le pause pranzo con i colleghi<\/li>\\n<\/ul>\\n<p><br \/>Se condividi i nostri valori di riconoscimento, integrit&agrave;, spirito di squadra e impegno, e desideri creare l&rsquo;effetto &ldquo;wow&rdquo;, allora sei la persona che stiamo cercando. Pi&ugrave; che il tuo percorso professionale, saranno la tua motivazione e la tua personalit&agrave; a fare la differenza e a permetterti di entrare nella nostra dinamica community.<br \/>Si prega di notare che i candidati non cittadini dell&rsquo;Unione Europea devono essere in possesso di un valido permesso di lavoro in Grecia per poter essere considerati idonei.<br \/>Concentrix Grecia garantisce pari opportunit&agrave; di impiego.<br \/>Concentrix considera la diversit&agrave; una ricchezza fondamentale e offre a tutti un accesso equo al lavoro, indipendentemente da genere, et&agrave;, religione, origine etnica o qualsiasi altra caratteristica protetta dalla legislazione nazionale vigente.<\/p>\",\"ats_external_id\":\"GR-599\",\"location\":\"Athens\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-09-16T16:40:54.018+03:00\",\"created_at\":\"2026-05-25T17:13:03.864+03:00\",\"latitude\":\"37.9838096\",\"longitude\":\"23.7275388\",\"landing_page_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81OTk?\",\"apply_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81OTk\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"it\",\"remote_type\":\"wfh_flexible\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-greece\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"1\",\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":\"0\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"365\",\"campaign_id\":\"927\",\"campaign_title\":\"Samsung Social \/ Czech \/ Hybrid in Czech Republic\",\"campaign_type\":\"job_application\",\"job_title\":\"Digital Social Network specialist pro SAMSUNG\",\"street\":null,\"address\":null,\"city\":\"Brno\",\"state\":\"South Moravian Region\",\"postal_code\":null,\"region\":\"South Moravian\",\"country\":\"Czechia\",\"short_description\":\"Apply with Concentrix\",\"long_description\":\"<p class=\\\"typography-body-large-text-regular mb-800\\\"><strong>Role Overview:<\/strong><\/p>\\n<p class=\\\"typography-body-large-text-regular mb-800\\\">Are you a&nbsp;social media enthusiast who loves turning a&nbsp;brief interaction into a&nbsp;great conversation? We are looking for a&nbsp;proactive and communicative Community Manager to join our dynamic team. This isn&rsquo;t just about \\\"answering messages\\\"&mdash;it&rsquo;s about being the human heartbeat of our brand across Facebook and Instagram.<\/p>\\n<p class=\\\"typography-body-large-text-regular mb-800\\\">If you are a&nbsp;people person who knows their way around a&nbsp;comments section and thrives in a&nbsp;fast-paced environment, you&rsquo;re exactly who we&rsquo;re looking for.<\/p>\\n<p class=\\\"typography-body-large-text-regular mb-800\\\">\ud83d\ude80 <strong>Your Mission:<\/strong><\/p>\\n<ul>\\n<li class=\\\"typography-body-large-text-regular mb-800\\\">Direct Engagement: Monitor and respond to comments and direct messages on Facebook and Instagram with speed and personality.<\/li>\\n<li class=\\\"typography-body-large-text-regular mb-800\\\">Customer Advocacy: Act as the first point of contact, helping our community with their questions and ensuring they feel heard and valued.<\/li>\\n<li class=\\\"typography-body-large-text-regular mb-800\\\">Brand Voice: Maintain a consistent, helpful, and engaging tone of voice that aligns with our brand values.<\/li>\\n<li class=\\\"typography-body-large-text-regular mb-800\\\">Problem Solving: Turn potential complaints into positive experiences through empathetic and effective communication.<\/li>\\n<li class=\\\"typography-body-large-text-regular mb-800\\\">Collaboration: Work closely with our core contact center team to stay updated on our latest services and updates.<\/li>\\n<\/ul>\\n<p class=\\\"typography-body-large-text-regular mb-800\\\">\u2705 <strong>What You Bring to the Table:<\/strong><\/p>\\n<ul>\\n<li class=\\\"typography-body-large-text-regular mb-800\\\">Social Media Savvy: Deep understanding of Instagram and Facebook ecosystems.<\/li>\\n<li class=\\\"typography-body-large-text-regular mb-800\\\">Exceptional Communication: Top-notch CZ or SK language (grammar and style). Ability to be professional yet approachable.<\/li>\\n<li class=\\\"typography-body-large-text-regular mb-800\\\">People-First Mindset: Genuinely enjoy helping others and can keep your cool under pressure.<\/li>\\n<li class=\\\"typography-body-large-text-regular mb-800\\\">Reliability: Organized, detail-oriented, and comfortable working within a structured contact center environment.<\/li>\\n<li class=\\\"typography-body-large-text-regular mb-800\\\">Proactive Energy: You look for ways to improve community engagement, not just wait for tasks.<\/li>\\n<\/ul>\\n<p><strong>What do we offer?<\/strong><\/p>\\n<ul>\\n<li class=\\\"typography-body-large-text-regular mb-800\\\">Competitive salary.<\/li>\\n<li class=\\\"typography-body-large-text-regular mb-800\\\">Wide range of training and career development opportunities.<\/li>\\n<li class=\\\"typography-body-large-text-regular mb-800\\\">Benefits: paid vacation, meal vouchers (123.90 CZK\/day), benefit card (1,940 CZK\/month).<\/li>\\n<li class=\\\"typography-body-large-text-regular mb-800\\\">Multisport card for an active lifestyle.<\/li>\\n<li class=\\\"typography-body-large-text-regular mb-800\\\">Company events: teambuildings, sports activities, and parties.<\/li>\\n<li class=\\\"typography-body-large-text-regular mb-800\\\">Career growth opportunities in an international company.<\/li>\\n<\/ul>\\n<p>If you are looking for a&nbsp;new challenge and want to work in a&nbsp;team where you can grow and develop, we would be happy to hear from you today!<\/p>\",\"ats_external_id\":\"CZ-927\",\"location\":\"Brno, South Moravian\",\"job_type\":\"full_time\",\"salary\":\"30000\",\"salary_type\":\"monthly\",\"salary_currency\":\"CZK\",\"updated_at\":\"2026-08-05T16:41:10.320+02:00\",\"created_at\":\"2026-05-25T10:23:07.174+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC85Mjc?\",\"apply_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC85Mjc\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-poland\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"1\",\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"1\",\"auto_call\":\"0\",\"on_erp_listing\":\"0\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"1722\",\"campaign_id\":\"860\",\"campaign_title\":\" Sumup \/ German \/ WAH \/ Porto\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Support Agent (German-speaking) - POS System Solutions - Remote\",\"street\":null,\"address\":null,\"city\":\"Porto\",\"state\":\"Porto District\",\"postal_code\":null,\"region\":\"Porto\",\"country\":\"Portugal\",\"short_description\":\"Experience the power of a game-changing career!\",\"long_description\":\"<p>Are you looking for what&rsquo;s next? We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as a<strong> Customer Support Agent in Porto, Portugal (Remote) <\/strong>you will ensure that performance goals are met across all operations. And that we fulfill client expectations related to operational excellence: high targets regarding quality, efficiency &amp; customer journey improvement. Furthermore, you'll have an active part in ensuring client guidelines, promoting, and actively participating in the service improvements provided to all users.<\/p>\\n<p><strong>Career growth and personal development<\/strong><\/p>\\n<p>We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed. At Concentrix, there&rsquo;s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>What you will do in this role&nbsp;<\/strong><\/p>\\n<p>As a Customer Support Agent, you will:<\/p>\\n<ul>\\n<li>Be the voice of our company &ndash; the direct link to our customers<\/li>\\n<li>Take care of our Italian-speaking customers by phone, email, chat and social media&nbsp;channels<\/li>\\n<li>Support competently our merchants for all questions and inquiries about our product&nbsp;and service<\/li>\\n<li>Work on the optimisation of all processes related to our customers, to&nbsp;<br \/>constantly increase the happiness of our merchants<\/li>\\n<li>Work with other departments together, for example, Sales and Marketing<\/li>\\n<li>You will be part of an international and multilingual team<\/li>\\n<\/ul>\\n<p><strong>Your qualifications<\/strong><\/p>\\n<p>Concentrix is a great match if you:<\/p>\\n<ul>\\n<li>Are fluent, verbal and written in<strong> German (C1) <\/strong><\/li>\\n<li>Have an advanced level of <strong>English (B2)<\/strong><\/li>\\n<li>Have strong communication skills: approachable, patient and customer-oriented<\/li>\\n<li>Have a high level of empathy: providing excellent, customer-friendly service is your top priority<\/li>\\n<li>Are capable of managing escalation processes and resolving complex issues<\/li>\\n<li>Have prior experience as customer support<\/li>\\n<li>Are familiar with omnichannel support (phone, chat, e-mail) and ability to work with many tools at once and are proficient in using a smartphone, tablet and computers<\/li>\\n<\/ul>\\n<p>If you feel you don&rsquo;t check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it&rsquo;s this or another role.<\/p>\\n<p><strong>What&rsquo;s in it for you<\/strong><\/p>\\n<p>In this role, we offer benefits that help you support your unique lifestyle:<\/p>\\n<ul>\\n<li>Competitive salary and performance bonus<\/li>\\n<li>Work from home in Porto, Portugal<\/li>\\n<li>Bring-a-friend (referral) bonus opportunities<\/li>\\n<li>Full paid training on the company and the project you'll be working on<\/li>\\n<li>Career development programs<\/li>\\n<\/ul>\\n<p><strong>Experience the best version of you!<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p><strong>Concentrix is an equal-opportunity employer<\/strong><\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em><\/p>\\n<p><strong>Eligibility to work<\/strong><\/p>\\n<p>In accordance with Portugal&rsquo;s law, only applicants who are legally authorized to work in Portugal will be considered for this position.<\/p>\\n<p>&nbsp;<\/p>\",\"ats_external_id\":\"PT-860\",\"location\":\"Porto, Porto\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-08-07T08:31:46.525+01:00\",\"created_at\":\"2026-05-25T09:38:22.395+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC84NjA?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC84NjA\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"3\",\"auto_call\":\"0\",\"on_erp_listing\":\"0\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"1723\",\"campaign_id\":\"854\",\"campaign_title\":\" Volkswagen Digital \/ Danish \/ WAH \/ Braga\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Representative (Danish-speaking) - Volkswagen \u2013 Remote\",\"street\":null,\"address\":null,\"city\":\"Braga\",\"state\":\"Braga\",\"postal_code\":null,\"region\":\"Braga\",\"country\":\"Portugal\",\"short_description\":\"Experience the power of a game-changing career!\",\"long_description\":\"<p>Are you looking for what&rsquo;s next? We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/p>\\n<p>&nbsp;<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as a<strong>&nbsp;Customer Service Representative for Volkswagen in Portugal (Remote),<\/strong>&nbsp;you will ensure that performance goals are met across all operations. And that we fulfill client expectations related to operational excellence: high targets regarding quality, efficiency &amp; customer journey improvement.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Career growth and personal development<\/strong><\/p>\\n<p>We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed. At Concentrix, there&rsquo;s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>What you will do in this role<\/strong><\/p>\\n<p>As a&nbsp;Customer Service Representative, you will:<\/p>\\n<ul>\\n<li>Respond to customer requests via multiple channels, updating CRM systems with relevant information.<\/li>\\n<li>Build strong customer relationships by handling inquiries with speed and professionalism.<\/li>\\n<li>Promote customer retention and loyalty by supporting successful inquiry outcomes.<\/li>\\n<li>Maintain professional, empathetic relationships with all customers.<\/li>\\n<li>Collaborate effectively with team members and management.<\/li>\\n<li>Provide feedback on emerging issues and identify improvement areas proactively<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Your qualifications<\/strong><\/p>\\n<p>Concentrix is a great match if you:<\/p>\\n<ul>\\n<li>Have a high level of Danish (written and oral) and a good level of English (B2)<\/li>\\n<li>Have 1 year of experience in technical roles or automotive customer service<\/li>\\n<li>Are passionate about automotive topics and skilled in digital tech<\/li>\\n<li>Are able of understanding the policies, procedures, and warranties and you are familiar with market geography<\/li>\\n<li>Are empowered to make independent decisions with strong documentation skills<\/li>\\n<li>Are skilled in resolving issues, and providing solution<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p>If you feel you don&rsquo;t check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it&rsquo;s this or another role.<\/p>\\n<p>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>What&rsquo;s in it for you<\/strong><\/p>\\n<p>In this role, we offer benefits that help you support your unique lifestyle:<\/p>\\n<ul>\\n<li>Competitive salary and performance bonus<\/li>\\n<li>Work from home in Portugal<\/li>\\n<li>Bring-a-friend (referral) bonus opportunities<\/li>\\n<li>Full paid training on the company and the project you'll be working on<\/li>\\n<li>Career development programs<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Experience the best version of you!<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Concentrix is an equal-opportunity employer<\/strong><\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em><\/p>\\n<p>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Eligibility to work<\/strong><\/p>\\n<p>In accordance with Portugal&rsquo;s law, only applicants who are legally authorized to work in Portugal will be considered for this position.<\/p>\",\"ats_external_id\":\"PT-854\",\"location\":\"Braga, Braga\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-07-29T15:42:54.332+01:00\",\"created_at\":\"2026-05-25T09:21:36.637+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC84NTQ?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC84NTQ\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"3\",\"auto_call\":\"0\",\"on_erp_listing\":\"0\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"485\",\"campaign_id\":\"4051\",\"campaign_title\":\"GTM - Technical Support Advisor - Cairo\",\"campaign_type\":\"job_application\",\"job_title\":\"Technical Support Advisor \u2013 English Speakers - Cairo\",\"street\":null,\"address\":null,\"city\":\"Cairo\",\"state\":\"Cairo Governorate\",\"postal_code\":null,\"region\":\"Cairo\",\"country\":\"Egypt\",\"short_description\":\"Join Concentrix Today!\",\"long_description\":\"<p data-pm-slice=\\\"1 1 []\\\">As a Technical Support Advisor, you'll be our valued customers' first point of contact, ensuring their success with our products\/services. You'll wear many hats &ndash; troubleshooting technical issues, providing clear guidance, and going the extra mile to delight users. You will play a critical role in ensuring customer satisfaction and driving positive brand experiences.<\/p>\\n<p>&nbsp;<\/p>\\n<p><em><strong>Essential Functions\/Core Responsibilities<\/strong><\/em><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Provide prompt and accurate technical support to customers via phone, email, and chat.<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Diagnose and troubleshoot basic to complex customer issues that are technical in nature; including hardware, software, networking, or other designated client products<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Research and identify solutions to complex technical problems using knowledge base resources and escalation pathways.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Document and escalate unresolved issues to higher-level support teams.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Maintain detailed records of customer interactions and support activities.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Proactively identify and address potential customer issues to prevent escalations.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Ensure service delivered to our customers meets contractual Key Performance Indicator (&lsquo;KPIs&rsquo;)<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Serve as a resource to other support personnel&nbsp;&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Participate in ongoing training and development to stay abreast of the latest technology advancements.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Collaborate effectively with internal teams (e.g., engineering, product development) to resolve technical problems and improve product usability.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Maintain a professional and positive demeanor while interacting with customers, even in challenging situations.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Participate in activities designed to improve customer satisfaction and business performance<\/p>\\n<\/li>\\n<\/ul>\\n<p><em><strong>Candidate Profile<\/strong><\/em>&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>A High School Diploma and one year of relevant experience are preferred<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Tech sales experience is preferred<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Basic\/Advanced '' depends on the program '' understanding of client technical systems.<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Ability to learn including strong problem-solving skills<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Exceptional communication and interpersonal skills, with the ability to effectively explain technical concepts to non-technical users.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Proficient in written and verbal communication.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Commitment to providing exceptional customer service.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Courteous with a strong customer service orientation<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Achieve and maintain recognized and applicable technical certification(s)<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Able to rotate shifts, as needed<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Based on the program, additional experience\/skills may be required<\/p>\\n<\/li>\\n<\/ul>\\n<p><em><strong>Our benefits<\/strong><\/em><\/p>\\n<p>&nbsp;<\/p>\\n<p>&bull; Competitive salary<\/p>\\n<p>&bull; A bright, modern, and exciting place to work, with excellent staff facilities<\/p>\\n<p>&bull; Performance-related pay<\/p>\\n<p>&bull; Voluntary Medical plan<\/p>\\n<p>&bull; Transportation allowance<\/p>\\n<p>&bull; Life insurance<\/p>\\n<p>&bull; Annual reward and recognition events<\/p>\\n<p>&bull; Holiday pay<\/p>\\n<p>&bull; Access to training and development opportunities.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong><u>Career Framework Role<\/u><\/strong>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p>Each program requires a basic skill set and product-specific knowledge to perform routine tasks within simple processes. You will work with close supervision and clearly defined procedures.&nbsp; You are starting to demonstrate familiarity with client terminology, operating standards, and procedures.&nbsp; Starter without sustained metric performance levels.<\/p>\\n<p>&nbsp;<\/p>\\n<p>We offer a competitive compensation and benefits package, along with a vibrant and supportive work environment. Join us and be a part of a team that is passionate about making a difference in the lives of our customers and our community!<\/p>\\n<p>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/p>\\n<p><strong><u>Disclaimer&nbsp;&nbsp;<\/u><\/strong><\/p>\\n<p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p>\\n<p>Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status, or any other legally protected characteristic.<\/p>\",\"ats_external_id\":\"EG-4051\",\"location\":\"Cairo, Cairo\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-21T03:59:17.724+04:00\",\"created_at\":\"2026-05-22T19:19:13.145+04:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-met1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80MDUx?\",\"apply_url\":\"https:\/\/concentrix-met1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80MDUx\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-met1\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"16\",\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"3\",\"auto_call\":\"0\",\"on_erp_listing\":\"1\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"1809\",\"campaign_id\":\"509\",\"campaign_title\":\"R1674340 Conseiller Client (F\/H) - Service client - Mekn\u00e8s - Fran\u00e7ais \/ Anglais\",\"campaign_type\":\"job_application\",\"job_title\":\"Conseiller Client (F\/H) - Service client - Mekn\u00e8s - Fran\u00e7ais \/ Anglais\",\"street\":null,\"address\":null,\"city\":\"Meknes\",\"state\":\"Fez-Mekn\u00e8s\",\"postal_code\":null,\"region\":\"MEKNES\",\"country\":\"Morocco\",\"short_description\":\"  Rejoignez une \u00e9quipe qui transforme chaque appel en opportunit\u00e9 ! \ud83c\udfaf\",\"long_description\":\"<h2 data-pm-slice=\\\"1 1 []\\\"><strong>Qui sommes-nous ?<\/strong><\/h2>\\n<h2>&nbsp;<\/h2>\\n<h2>Concentrix est une entreprise internationale pr&eacute;sente dans plus de 70 pays. Nous excellons dans l'am&eacute;lioration de l'exp&eacute;rience client et l'optimisation des processus m&eacute;tiers, en aidant les entreprises &agrave; se transformer et &agrave; atteindre l'excellence dans un environnement inclusif, collaboratif et innovant.<\/h2>\\n<h2>&nbsp;<\/h2>\\n<h2><strong>Votre mission en tant que Conseiller Client Service Client<\/strong><\/h2>\\n<h2>&nbsp;<\/h2>\\n<h2>En tant que Conseiller Client Service Client, vous jouerez un r&ocirc;le essentiel en :<\/h2>\\n<ul>\\n<li>\\n<h2><strong>R&eacute;pondant aux besoins des clients :<\/strong> Assurer un service de qualit&eacute; en r&eacute;pondant aux questions via t&eacute;l&eacute;phone, email ou chat.<\/h2>\\n<\/li>\\n<li>\\n<h2><strong>R&eacute;solvant les probl&egrave;mes :<\/strong> Identifier et traiter les demandes ou r&eacute;clamations pour garantir la satisfaction des clients.<\/h2>\\n<\/li>\\n<li>\\n<h2><strong>Fid&eacute;lisant les clients :<\/strong> Apporter des solutions personnalis&eacute;es pour renforcer la confiance et la fid&eacute;lit&eacute; des clients.<\/h2>\\n<\/li>\\n<li>\\n<h2><strong>Contribuant &agrave; l&rsquo;am&eacute;lioration continue :<\/strong> Partager les retours des clients pour optimiser nos services et processus.<\/h2>\\n<\/li>\\n<\/ul>\\n<h2>&nbsp;<\/h2>\\n<h2><strong>Ce que nous vous offrons <\/strong><\/h2>\\n<h2>Chez Concentrix, nous faisons de la valorisation de nos talents une priorit&eacute;. Voici les avantages uniques que nous proposons pour reconna&icirc;tre votre contribution :<\/h2>\\n<ul>\\n<li>\\n<h2><strong>Une r&eacute;mun&eacute;ration attractive avec des primes suppl&eacute;mentaires<\/strong> :<\/h2>\\n<\/li>\\n<ul>\\n<li>\\n<h2>Prime de langue d&eacute;di&eacute;e &agrave; nos Game-Changers multilingues.<\/h2>\\n<\/li>\\n<li>\\n<h2>Prime de r&eacute;gularit&eacute; d&egrave;s le 12\u1d49 mois et primes de performance motivantes.<\/h2>\\n<\/li>\\n<li>\\n<h2>Prime sp&eacute;ciale A&iuml;d El Adha.<\/h2>\\n<\/li>\\n<\/ul>\\n<li>\\n<h2><strong>Des avantages sociaux exceptionnels<\/strong> :<\/h2>\\n<\/li>\\n<ul>\\n<li>\\n<h2>Assurance sant&eacute; avantageuse et retraite compl&eacute;mentaire apr&egrave;s un an.<\/h2>\\n<\/li>\\n<li>\\n<h2>Horaires flexibles avec la possibilit&eacute; de t&eacute;l&eacute;travail apr&egrave;s une p&eacute;riode d&rsquo;int&eacute;gration.<\/h2>\\n<\/li>\\n<li>\\n<h2>Acc&egrave;s gratuit &agrave; notre salle de sport.<\/h2>\\n<\/li>\\n<li>\\n<h2>Transport assur&eacute;&nbsp;vous permettant de vous rendre sur votre lieu de travail en toute s&eacute;curit&eacute; et sans contrainte logistique.<\/h2>\\n<\/li>\\n<li>\\n<h2>Formation continue pour d&eacute;velopper vos comp&eacute;tences et d&rsquo;acqu&eacute;rir de nouvelles connaissances adapt&eacute;es au poste.<\/h2>\\n<\/li>\\n<\/ul>\\n<li>\\n<h2><strong>Un environnement de travail dynamique :<\/strong><\/h2>\\n<\/li>\\n<ul>\\n<li>\\n<h2>Animations &agrave; th&egrave;me et cadeaux tout au long de l'ann&eacute;e pour renforcer l'esprit d'&eacute;quipe.<\/h2>\\n<\/li>\\n<\/ul>\\n<\/ul>\\n<h2>&nbsp;<\/h2>\\n<h2><strong>Le profil de nos Game-Changers<\/strong><\/h2>\\n<h2>Nous recherchons des talents qui :<\/h2>\\n<ul>\\n<li>\\n<h2><strong>Ma&icirc;trisent parfaitement le fran&ccedil;ais et l&rsquo;anglais<\/strong>, aussi bien &agrave; l&rsquo;&eacute;crit qu&rsquo;&agrave; l&rsquo;oral. \ud83d\udde3\ufe0f<\/h2>\\n<\/li>\\n<li>\\n<h2><strong>Poss&egrave;dent un excellent sens de la communication<\/strong>, sont organis&eacute;s, autonomes et adoptent une attitude positive. \ud83d\udca1<\/h2>\\n<\/li>\\n<li>\\n<h2><strong>Ma&icirc;trisent les outils digitaux <\/strong>et font preuve d'une curiosit&eacute; naturelle pour adopter de nouvelles technologies. \ud83d\udda5\ufe0f<\/h2>\\n<\/li>\\n<li>\\n<h2><strong>Rel&egrave;vent les d&eacute;fis avec enthousiasme<\/strong> et sont passionn&eacute;s par la satisfaction client. \ud83c\udf1f<\/h2>\\n<\/li>\\n<\/ul>\\n<h2>&nbsp;<\/h2>\\n<h2><strong>Notre processus de recrutement<\/strong><\/h2>\\n<h2>&nbsp;<\/h2>\\n<h2><strong>Tests en ligne (1h)<\/strong> : Une fois votre candidature r&eacute;ceptionn&eacute;e, vous recevrez un email vous invitant &agrave; participer &agrave; une s&eacute;rie de tests en ligne. Ces &eacute;valuations interactives sont con&ccedil;ues pour valoriser vos comp&eacute;tences linguistiques, techniques, ainsi que votre personnalit&eacute;. Une &eacute;tape cl&eacute; pour mieux comprendre votre potentiel et vous d&eacute;marquer !<\/h2>\\n<h2>&nbsp;<\/h2>\\n<h2><strong>&Eacute;change t&eacute;l&eacute;phonique<\/strong> : Une conversation exploratoire avec un membre de notre &eacute;quipe recrutement pour d&eacute;couvrir Concentrix et confirmer l&rsquo;ad&eacute;quation de votre profil.<\/h2>\\n<h2>&nbsp;<\/h2>\\n<h2><strong>Entretien en pr&eacute;sentiel<\/strong> : Une discussion approfondie pour valider vos comp&eacute;tences et aligner vos ambitions avec notre culture.<\/h2>\\n<h2>&nbsp;<\/h2>\\n<h2><strong>Pr&ecirc;t &agrave; relever le d&eacute;fi ? <\/strong>Rejoignez l&rsquo;aventure Concentrix, l&agrave; o&ugrave; innovation et excellence se rencontrent ! <strong>\ud83d\ude80<\/strong><\/h2>\\n<p>&nbsp;<\/p>\",\"ats_external_id\":\"MA-509\",\"location\":\"Meknes, MEKNES\",\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":\"\",\"salary_currency\":null,\"updated_at\":\"2026-10-16T17:21:30.104+02:00\",\"created_at\":\"2026-05-22T12:39:39.902+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81MDk?\",\"apply_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81MDk\/apply?\",\"head_count\":\"6000\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":null,\"locale\":\"fr\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-france\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"7\",\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"10\",\"auto_call\":\"0\",\"on_erp_listing\":null,\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"1810\",\"campaign_id\":\"508\",\"campaign_title\":\"R1674330 Conseiller (F\/H) - Service Client - Mekn\u00e8s - Allemand-Anglais \",\"campaign_type\":\"job_application\",\"job_title\":\"Conseiller (F\/H) - Service Client - Mekn\u00e8s - Allemand-Anglais \",\"street\":null,\"address\":null,\"city\":\"Meknes\",\"state\":\"Fez-Mekn\u00e8s\",\"postal_code\":null,\"region\":\"MEKNES\",\"country\":\"Morocco\",\"short_description\":\"Schlie\u00dfen Sie sich einem Team an, das jeden Anruf in eine Chance verwandelt! \ud83c\udfaf\",\"long_description\":\"<h2 data-pm-slice=\\\"1 1 []\\\"><strong>Wer sind wir?<\/strong><\/h2>\\n<h2>Concentrix ist ein internationales Unternehmen, das in mehr als 70 L&auml;ndern vertreten ist. Wir sind f&uuml;hrend in der Verbesserung der Kundenerfahrung und der Optimierung von Gesch&auml;ftsprozessen und helfen Unternehmen, sich zu transformieren und Exzellenz in einer inklusiven, kollaborativen und innovativen Umgebung zu erreichen.<\/h2>\\n<h2>&nbsp;<\/h2>\\n<h2><strong>Ihre Aufgabe als Kundenservice-Berater\/in<\/strong><\/h2>\\n<h2>Als Kundenservice-Berater\/in spielen Sie eine wesentliche Rolle, indem Sie:<\/h2>\\n<ul>\\n<li>\\n<h2><strong>Die Bed&uuml;rfnisse der Kunden beantworten<\/strong>: Sicherstellung eines qualitativ hochwertigen Service, indem Sie Fragen per Telefon, E-Mail oder Chat beantworten.<\/h2>\\n<\/li>\\n<li>\\n<h2><strong>Probleme l&ouml;sen<\/strong>: Identifizierung und Bearbeitung von Anfragen oder Beschwerden, um die Kundenzufriedenheit zu gew&auml;hrleisten.<\/h2>\\n<\/li>\\n<li>\\n<h2><strong>Kunden betreuen<\/strong>: Bereitstellung ma&szlig;geschneiderter L&ouml;sungen, um das Vertrauen und die Loyalit&auml;t der Kunden zu st&auml;rken.<\/h2>\\n<\/li>\\n<li>\\n<h2><strong>Zur kontinuierlichen Verbesserung beitragen<\/strong>: Teilen von Kundenfeedback, um unsere Dienstleistungen und Prozesse zu optimieren.<\/h2>\\n<\/li>\\n<\/ul>\\n<h2>&nbsp;<\/h2>\\n<h2><strong>Was wir Ihnen bieten<\/strong><\/h2>\\n<h2>&nbsp;<\/h2>\\n<h2>Bei Concentrix legen wir gro&szlig;en Wert auf die Wertsch&auml;tzung unserer Talente. Hier sind die einzigartigen Vorteile, die wir anbieten, um Ihren Beitrag anzuerkennen:<\/h2>\\n<ul>\\n<li>\\n<h2><strong>Attraktive Verg&uuml;tung mit zus&auml;tzlichen Boni<\/strong>:<\/h2>\\n<\/li>\\n<ul>\\n<li>\\n<h2>Sprachbonus f&uuml;r unsere multilingualen Game-Changer.<\/h2>\\n<\/li>\\n<li>\\n<h2>Regelm&auml;&szlig;igkeitsbonus ab dem 12. Monat und leistungsorientierte Pr&auml;mien.<\/h2>\\n<\/li>\\n<li>\\n<h2>Sonderbonus zu A&iuml;d El Adha.<\/h2>\\n<\/li>\\n<\/ul>\\n<li>\\n<h2><strong>Hervorragende Sozialleistungen<\/strong>:<\/h2>\\n<\/li>\\n<ul>\\n<li>\\n<h2>M&ouml;glichkeit, vor Ort oder remote zu arbeiten (f&uuml;r Personen au&szlig;erhalb von Rabat, Sal&eacute;, K&eacute;nitra, Agadir, Marrakesch, F&egrave;s und Mekn&egrave;s).<\/h2>\\n<\/li>\\n<li>\\n<h2>Vorteilhafte Krankenversicherung und Zusatzrente nach einem Jahr.<\/h2>\\n<\/li>\\n<li>\\n<h2>Flexible Arbeitszeiten mit der M&ouml;glichkeit von Homeoffice nach einer Einarbeitungszeit.<\/h2>\\n<\/li>\\n<li>\\n<h2>Kostenloser Zugang zu unserem Fitnessstudio.<\/h2>\\n<\/li>\\n<li>\\n<h2>Sicherer Transport zu Ihrem Arbeitsplatz ohne logistische H&uuml;rden.<\/h2>\\n<\/li>\\n<li>\\n<h2>Kontinuierliche Weiterbildung, um Ihre F&auml;higkeiten zu entwickeln und neue, jobgerechte Kenntnisse zu erwerben.<\/h2>\\n<\/li>\\n<\/ul>\\n<li>\\n<h2><strong>Dynamische Arbeitsumgebung<\/strong>:<\/h2>\\n<\/li>\\n<ul>\\n<li>\\n<h2>Thematische Veranstaltungen und Geschenke im Laufe des Jahres zur F&ouml;rderung des Teamgeistes.<\/h2>\\n<\/li>\\n<\/ul>\\n<\/ul>\\n<h2>&nbsp;<\/h2>\\n<h2><strong>Das Profil unserer Game-Changer<\/strong><\/h2>\\n<h2>&nbsp;<\/h2>\\n<h2>Wir suchen Talente, die:<\/h2>\\n<ul>\\n<li>\\n<h2><strong>Perfekt Deutsch sprechen und schreiben<\/strong>, Englischkenntnisse sind von Vorteil. \ud83d\udde3\ufe0f<\/h2>\\n<\/li>\\n<li>\\n<h2>&Uuml;ber ausgezeichnete Kommunikationsf&auml;higkeiten verf&uuml;gen, gut organisiert, selbstst&auml;ndig sind und eine positive Einstellung haben. \ud83d\udca1<\/h2>\\n<\/li>\\n<li>\\n<h2>Digitale Werkzeuge beherrschen und eine nat&uuml;rliche Neugier zeigen, um neue Technologien zu adaptieren. \ud83d\udda5\ufe0f<\/h2>\\n<\/li>\\n<li>\\n<h2>Herausforderungen mit Begeisterung annehmen und eine Leidenschaft f&uuml;r Kundenzufriedenheit haben. \ud83c\udf1f<\/h2>\\n<\/li>\\n<\/ul>\\n<h2>&nbsp;<\/h2>\\n<h2><strong>Unser Rekrutierungsprozess<\/strong><\/h2>\\n<p>&nbsp;<\/p>\\n<h2><strong>1- Online-Tests (1h)<\/strong>: Nach Eingang Ihrer Bewerbung erhalten Sie eine E-Mail mit einer Einladung, an einer Reihe von Online-Tests teilzunehmen. Diese interaktiven Bewertungen sollen Ihre sprachlichen, technischen F&auml;higkeiten sowie Ihre Pers&ouml;nlichkeit bewerten. Ein entscheidender Schritt, um Ihr Potenzial besser zu verstehen und sich abzuheben!<\/h2>\\n<h2>&nbsp;<\/h2>\\n<h2><strong>2-Telefonisches Gespr&auml;ch<\/strong>: Ein erstes Gespr&auml;ch mit einem Mitglied unseres Rekrutierungsteams, um Concentrix kennenzulernen und zu pr&uuml;fen, ob Ihr Profil zu uns passt.<\/h2>\\n<h2>&nbsp;<\/h2>\\n<h2><strong>3-Vor-Ort-Interview<\/strong>: Ein ausf&uuml;hrliches Gespr&auml;ch zur Validierung Ihrer F&auml;higkeiten und zur Abstimmung Ihrer Ambitionen mit unserer Unternehmenskultur.<\/h2>\\n<h2>&nbsp;<\/h2>\\n<h2>Bereit, die Herausforderung anzunehmen? Schlie&szlig;en Sie sich dem Concentrix-Abenteuer an, wo Innovation und Exzellenz aufeinandertreffen! \ud83d\ude80<\/h2>\\n<h2>&nbsp;<\/h2>\\n<h2>&nbsp;<\/h2>\\n<h2>&nbsp;<\/h2>\\n<h3>&nbsp;<\/h3>\\n<p>&nbsp;<\/p>\",\"ats_external_id\":\"MA-508\",\"location\":\"Meknes, MEKNES\",\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":\"\",\"salary_currency\":null,\"updated_at\":\"2026-10-16T17:21:30.051+02:00\",\"created_at\":\"2026-05-22T12:29:16.264+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81MDg?\",\"apply_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81MDg\/apply?\",\"head_count\":\"6000\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":null,\"locale\":\"fr\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-france\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"7\",\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"10\",\"auto_call\":\"0\",\"on_erp_listing\":null,\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"366\",\"campaign_id\":\"915\",\"campaign_title\":\"VW | Dutch | Katowice\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer service specialist in the automotive industry with Dutch\",\"street\":null,\"address\":null,\"city\":\"Katowice\",\"state\":\"Silesian Voivodeship\",\"postal_code\":\"40\",\"region\":\"\u015al\u0105skie\",\"country\":\"Poland\",\"short_description\":\"Apply with Concentrix\",\"long_description\":\"<h2 data-pm-slice=\\\"1 3 []\\\"><strong>Your responsibilities:<\/strong><\/h2>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Responding to customer inquiries via phone, chat, and email, representing <strong>Volkswagen Group<\/strong> with professionalism and enthusiasm.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Maintain clear and accurate documentation of customer interactions, resolutions, and follow-ups in the CRM system.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Collaborate with colleagues to enhance the overall customer experience.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Staying updated on <strong>Volkswagen Group&rsquo;s<\/strong> latest offerings, policies, and services to provide customers with accurate and timely information.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Exhibit warmth and enthusiasm in every customer interaction<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Utilize your knowledge of automotive and digital products to troubleshoot and resolve issues effectively.<br \/>&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<h2><strong>Our requirements:<\/strong><\/h2>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>1+ years of experience in a call center or customer service role, preferably in the automotive industry.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Strong communication skills, with a minimum C1 level in Dutch<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Very good knowledge of English language, minimum B2 level for internal communication, documentation &amp; training.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Excited about the opportunity to contribute to Volkswagen's continued success and growth in the automotive sector.<\/strong><\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>The ability to stay composed, tactful, and solution-focused when interacting with customers.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Strong attention to detail and organizational skills.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Excellent problem-solving skills and a creative, solution-oriented mindset.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>A passion for continuous learning and adapting to new technologies and processes at <strong>Volkswagen Group.<\/strong><\/p>\\n<\/li>\\n<\/ul>\\n<h2>Desired:<\/h2>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Experience with luxury brands<\/strong> and high-end customer relationships, particularly in the automotive sector.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Familiarity with CRM systems<\/strong><\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Interest in the automotive industry<\/strong>, with a passion for cars and<strong> Volkswagen Group&rsquo;s <\/strong>cutting-edge technology.<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<h2><strong>What we offer:<\/strong><\/h2>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Support the Volkswagen Group, a recognized name in the automotive industry known for its commitment to quality, innovation, and customer satisfaction<\/strong><\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Remote work from home<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Comprehensive benefits package, including a benefits system (MyBenefit), private healthcare, and life insurance.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Stable full-time employment based on an employment contract<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Receive fully paid training to ensure you&rsquo;re fully prepared for customer interactions, with continuous learning opportunities to grow your skills.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Team-building events to foster a collaborative work environment.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Team leader support at every stage of cooperation.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Grow your career while contributing to the future of luxury automotive experiences with <strong>Volkswagen Group<\/strong><\/p>\\n<\/li>\\n<\/ul>\",\"ats_external_id\":\"PL-915\",\"location\":\"Katowice, \u015al\u0105skie\",\"job_type\":\"full_time\",\"salary\":\"9500\",\"salary_type\":\"monthly\",\"salary_currency\":\"PLN\",\"updated_at\":\"2026-08-05T16:41:09.813+02:00\",\"created_at\":\"2026-05-22T10:05:51.990+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC85MTU?\",\"apply_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC85MTU\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-poland\",\"internal_job_listing\":\"1\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"1\",\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"1\",\"auto_call\":\"0\",\"on_erp_listing\":\"0\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"1724\",\"campaign_id\":\"816\",\"campaign_title\":\"ByteDance CM \/ French \/ BM \/ Porto\",\"campaign_type\":\"job_application\",\"job_title\":\"Content Moderation (French-speaking) - Social Media\",\"street\":null,\"address\":null,\"city\":\"Porto\",\"state\":\"Porto District\",\"postal_code\":null,\"region\":\"Porto\",\"country\":\"Portugal\",\"short_description\":\"Experience the power of a game-changing career\",\"long_description\":\"<p>Are you looking for what&rsquo;s next? We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as a<strong>&nbsp;Content Moderator in Porto, Portugal (On-Site)<\/strong>&nbsp;you will make use of your skills, supporting our client's different areas of social media. And be an active part in ensuring client guidelines, promoting, and actively participating in the service improvements provided to all users.<\/p>\\n<p><strong>Career growth and personal development<\/strong><\/p>\\n<p>We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed. At Concentrix, there&rsquo;s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p><strong>What you will do in this role<\/strong><\/p>\\n<p>As a Content Moderator, you will:<\/p>\\n<ul>\\n<li>From the beginning, you will take an active role in continuously seeking for initiatives to enhance service and improve the overall user experience;<\/li>\\n<li>Review, audit and moderate contents from the end customer and copyright;<\/li>\\n<li>Take an active role in reviewing user behaviors as well as ensuring the rules of the Social Media areas;<\/li>\\n<li>Analyse reports according to protocols, procedures and instructions as starting point, maintaining a high level of quality in each report;<\/li>\\n<li>Be a central point of moderation between Social Media users, applying our guidelines with reference to nuanced and context-dependent policies in an evolving environment;<\/li>\\n<li>Make autonomous decisions against challenging issues of a potentially sensitive or business-critical nature.<\/li>\\n<\/ul>\\n<p><strong>Your qualifications<\/strong><\/p>\\n<p>Concentrix is a great match if you:<\/p>\\n<ul>\\n<li>Are fluent, both, verbal and written in French (C1)<\/li>\\n<li>Are fluent, both, verbal and written in English (B2)<\/li>\\n<li>Have at least 6 months of relevant experience in related fields<\/li>\\n<li>Have a strong customer service oriented skills<\/li>\\n<li>Have high tolerance for repetitive work in a fast-paced, high production work environment<\/li>\\n<li>Have the ability to work as a team member, as well as independently<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p>If you feel you don&rsquo;t check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it&rsquo;s this or another role.<\/p>\\n<p><strong>What&rsquo;s in it for you<\/strong><\/p>\\n<p>In this role, we offer benefits that help you support your unique lifestyle:<\/p>\\n<ul>\\n<li>Competitive salary and performance bonus<\/li>\\n<li>Central location in Porto,&nbsp;Portugal<\/li>\\n<li>Bring-a-friend (referral) bonus opportunities<\/li>\\n<li>Full paid training on the company and the project you'll be working on<\/li>\\n<li>Career development programs<\/li>\\n<\/ul>\\n<p><strong>Experience the best version of you!<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p><strong>Concentrix is an equal-opportunity employer<\/strong><\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em><\/p>\\n<p><strong>Eligibility to work<\/strong><\/p>\\n<p>In accordance with Portugal&rsquo;s law, only applicants who are legally authorized to work in Portugal will be considered for this position.<\/p>\\n<p>&nbsp;<\/p>\",\"ats_external_id\":\"PT-816\",\"location\":\"Porto, Porto\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-16T00:59:03.662+01:00\",\"created_at\":\"2026-05-21T14:32:08.834+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC84MTY?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC84MTY\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"3\",\"auto_call\":\"0\",\"on_erp_listing\":\"0\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"1725\",\"campaign_id\":\"815\",\"campaign_title\":\"ByteDance CM \/ Spanish \/ BM \/ Porto\",\"campaign_type\":\"job_application\",\"job_title\":\"Content Moderation (Spanish-speaking) - Social Media\",\"street\":null,\"address\":null,\"city\":\"Porto\",\"state\":\"Porto District\",\"postal_code\":null,\"region\":\"Porto\",\"country\":\"Portugal\",\"short_description\":\"Experience the power of a game-changing career\",\"long_description\":\"<p>Are you looking for what&rsquo;s next? We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as a<strong>&nbsp;Content Moderator in Porto, Portugal (On-Site)<\/strong>&nbsp;you will make use of your skills, supporting our client's different areas of social media. And be an active part in ensuring client guidelines, promoting, and actively participating in the service improvements provided to all users.<\/p>\\n<p><strong>Career growth and personal development<\/strong><\/p>\\n<p>We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed. At Concentrix, there&rsquo;s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p><strong>What you will do in this role<\/strong><\/p>\\n<p>As a Content Moderator, you will:<\/p>\\n<ul>\\n<li>From the beginning, you will take an active role in continuously seeking for initiatives to enhance service and improve the overall user experience;<\/li>\\n<li>Review, audit and moderate contents from the end customer and copyright;<\/li>\\n<li>Take an active role in reviewing user behaviors as well as ensuring the rules of the Social Media areas;<\/li>\\n<li>Analyse reports according to protocols, procedures and instructions as starting point, maintaining a high level of quality in each report;<\/li>\\n<li>Be a central point of moderation between Social Media users, applying our guidelines with reference to nuanced and context-dependent policies in an evolving environment;<\/li>\\n<li>Make autonomous decisions against challenging issues of a potentially sensitive or business-critical nature.<\/li>\\n<\/ul>\\n<p><strong>Your qualifications<\/strong><\/p>\\n<p>Concentrix is a great match if you:<\/p>\\n<ul>\\n<li>Are fluent, both, verbal and written in Spanish (C1)<\/li>\\n<li>Are fluent, both, verbal and written in English (B2)<\/li>\\n<li>Have at least 6 months of relevant experience in related fields<\/li>\\n<li>Have a strong customer service oriented skills<\/li>\\n<li>Have high tolerance for repetitive work in a fast-paced, high production work environment<\/li>\\n<li>Have the ability to work as a team member, as well as independently<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p>If you feel you don&rsquo;t check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it&rsquo;s this or another role.<\/p>\\n<p><strong>What&rsquo;s in it for you<\/strong><\/p>\\n<p>In this role, we offer benefits that help you support your unique lifestyle:<\/p>\\n<ul>\\n<li>Competitive salary and performance bonus<\/li>\\n<li>Central location in Porto,&nbsp;Portugal<\/li>\\n<li>Bring-a-friend (referral) bonus opportunities<\/li>\\n<li>Full paid training on the company and the project you'll be working on<\/li>\\n<li>Career development programs<\/li>\\n<\/ul>\\n<p><strong>Experience the best version of you!<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p><strong>Concentrix is an equal-opportunity employer<\/strong><\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em><\/p>\\n<p><strong>Eligibility to work<\/strong><\/p>\\n<p>In accordance with Portugal&rsquo;s law, only applicants who are legally authorized to work in Portugal will be considered for this position.<\/p>\\n<p>&nbsp;<\/p>\",\"ats_external_id\":\"PT-815\",\"location\":\"Porto, Porto\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-04T00:59:03.846+01:00\",\"created_at\":\"2026-05-21T14:20:10.072+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC84MTU?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC84MTU\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"3\",\"auto_call\":\"0\",\"on_erp_listing\":\"0\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"1726\",\"campaign_id\":\"783\",\"campaign_title\":\" Msccruises \/ Danish \/ WAH \/ Porto\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Representative and Sales (Danish-speaking) - Cruise Line \u2013 Remote\",\"street\":null,\"address\":null,\"city\":\"Porto\",\"state\":\"Porto District\",\"postal_code\":null,\"region\":\"Porto\",\"country\":\"Portugal\",\"short_description\":\"Experience the power of a game-changing career!\",\"long_description\":\"<p>Are you looking for what&rsquo;s next? We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/p>\\n<p>&nbsp;<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as a<strong>&nbsp;Customer Representative and Sales in Portugal (Remote), <\/strong>you will ensure that performance goals are met across all operations. And that we fulfil client expectations related to operational excellence: high targets regarding quality, efficiency &amp; customer journey improvement. Furthermore, you'll have an active part in ensuring client guidelines, promoting, and actively participating in the service improvements provided to all users.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Career growth and personal development<\/strong><\/p>\\n<p>We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed. At Concentrix, there&rsquo;s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>What you will do in this role&nbsp;<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>As a Customer Representative and Sales, you will:<\/p>\\n<ul>\\n<li>Provide exceptional customer support throughout the entire guest journey, from booking to post-cruise follow-up<\/li>\\n<li>Assist customers and travel agents with cruise bookings, modifications, cancellations, and special requests<\/li>\\n<li>Offer detailed information about destinations, itineraries, ships, onboard services, excursions, and travel requirements<\/li>\\n<li>Drive sales by promoting cruise packages, itineraries, and onboard experiences to new and existing customers<\/li>\\n<li>Identify customer needs and recommend tailored cruise options, upgrades, and add-on services (excursions, drink packages, cabins, etc.)<\/li>\\n<li>Build and maintain strong relationships with customers and travel agents to encourage repeat business<\/li>\\n<li>Present promotions, special offers, and loyalty programs to maximize revenue opportunities<\/li>\\n<li>Resolve customer concerns with a proactive, solution-oriented approach to ensure a smooth and enjoyable travel experience<\/li>\\n<\/ul>\\n<p><br \/>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Your qualifications<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>Concentrix is a great match if you:<\/p>\\n<ul>\\n<li>Are fluent in Danish (C1), both spoken and written and have a good level of English<\/li>\\n<li>Have previous experience in customer service and\/or sales, hospitality, travel, or tourism (cruise experience is a plus)<\/li>\\n<li>Are comfortable using multiple systems and have strong computer skills<\/li>\\n<li>Demonstrate excellent attention to detail and a problem-solving mindset<\/li>\\n<li>Have strong communication skills and a customer-first attitude<\/li>\\n<li>Are able to multitask and work efficiently in a fast-paced environment<\/li>\\n<li>Show flexibility with schedules, including weekends or holidays if required<\/li>\\n<\/ul>\\n<p>If you feel you don&rsquo;t check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it&rsquo;s this or another role.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>What&rsquo;s in it for you<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>In this role, we offer benefits that help you support your unique lifestyle:<\/p>\\n<ul>\\n<li>Competitive salary and performance bonus<\/li>\\n<li>Work from home in&nbsp;Portugal<\/li>\\n<li>Bring-a-friend (referral) bonus opportunities<\/li>\\n<li>Full paid training on the company and the project you'll be working on<\/li>\\n<li>Career development programs<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Experience the best version of you!<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Concentrix is an equal-opportunity employer<\/strong><\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em><\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Eligibility to work<\/strong><\/p>\\n<p>In accordance with Portugal&rsquo;s law, only applicants who are legally authorized to work in Portugal will be considered for this position.<\/p>\",\"ats_external_id\":\"PT-783\",\"location\":\"Porto, Porto\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-06-15T15:07:30.537+01:00\",\"created_at\":\"2026-05-21T10:15:53.399+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83ODM?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83ODM\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"3\",\"auto_call\":\"0\",\"on_erp_listing\":\"0\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"486\",\"campaign_id\":\"4025\",\"campaign_title\":\"GTM - URDU\/Hindi - Cairo\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Advisor \u2013 URDU\/Hindi Speakers - Cairo\",\"street\":null,\"address\":null,\"city\":\"Cairo\",\"state\":\"Cairo Governorate\",\"postal_code\":null,\"region\":\"Cairo\",\"country\":\"Egypt\",\"short_description\":\"Join Concentrix Today!\",\"long_description\":\"<p>Advisor I, Blended Support position interfaces with customers via inbound calls\/chats\/emails, outbound calls\/chats\/emails, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding clients&rsquo; products or services.<\/p>\\n<p>&nbsp;<\/p>\\n<p>Exploring this vacancy gives you the opportunity to discover and apply across multiple sectors, including Customer Service, Technical Support, Sales, Banking, Retail, and Telecommunications, with the flexibility to select programs that align with your skills, interests, and career goals.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>In this role, you'll:<\/strong><\/p>\\n<p>&middot; Be the friendly voice of major clients, delivering high-quality support via phone, email, and chat.<\/p>\\n<p>&middot; Assist customers with inquiries, order processing, troubleshooting, and guidance.<\/p>\\n<p>&middot; Build deep product and service knowledge to deliver confident and accurate support.<\/p>\\n<p>&middot; Handle customer issues with patience, professionalism, and a solution-oriented mindset.<\/p>\\n<p>&middot; Create positive customer experiences through personalized assistance and clear communication.<\/p>\\n<p>&middot; Collaborate within a dynamic and supportive team to achieve shared service and performance goals.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Essential Functions \/ Core Responsibilities:<\/strong><\/p>\\n<p>&middot; Ensure service delivery meets contractual Key Performance Indicators (KPIs).<\/p>\\n<p>&middot; Clarify customer requirements using effective probing and decision-support tools.<\/p>\\n<p>&middot; Listen attentively, demonstrate empathy, and build strong customer rapport.<\/p>\\n<p>&middot; Greet customers in a courteous, friendly, and professional manner following agreed procedures.<\/p>\\n<p>&middot; Maintain working knowledge of client products and services.<\/p>\\n<p>&middot; Prepare complete and accurate documentation, including account notations.<\/p>\\n<p>&middot; Participate in initiatives aimed at improving customer satisfaction and business performance.<\/p>\\n<p>&middot; Identify opportunities to offer additional products or services when appropriate.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Candidate Profile:<\/strong><\/p>\\n<p>&middot; Proficiency in URDU\/Hindi&nbsp;and English, both written and verbal.<\/p>\\n<p>&middot; High school diploma required; relevant experience is an advantage.<\/p>\\n<p>&middot; Excellent communication, interpersonal, and customer engagement skills.<\/p>\\n<p>&middot; Comfortable working in a fast-paced, performance-driven environment.<\/p>\\n<p>&middot; Strong multitasking, prioritization, and adaptability skills.<\/p>\\n<p>&middot; Basic computer skills and system navigation capability.<\/p>\\n<p>&middot; Ability to work independently and collaboratively within a team.<\/p>\\n<p>&middot; Detail-oriented, dependable, and professional.<\/p>\\n<p>&middot; Patient, composed, and solution-oriented in all customer interactions.<\/p>\\n<p>&middot; Flexible to work rotating shifts as required.<\/p>\\n<p>&middot; Strong problem-solving and analytical skills with a customer-centric mindset.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Career Framework Role:<\/strong><\/p>\\n<p>Each program requires a foundational skill set and product-specific knowledge to perform routine tasks within clearly defined processes. The role operates under close supervision, with structured procedures, supporting continuous learning and performance development.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>What We Offer:<\/strong><\/p>\\n<p>&middot; Competitive Salary<\/p>\\n<p>&middot; Transportation Provided<\/p>\\n<p>&middot; Medical &amp; Social Insurance<\/p>\\n<p>&middot; Fast track for promotions within 6 months<\/p>\\n<p>&middot; Exposure to multiple sectors (Customer Service, Technical Support, Sales, Banking, Retail, Telecommunications)<\/p>\\n<p>&middot; Supportive, inclusive, and growth-focused work environment<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Additional Information:<\/strong><\/p>\\n<p>Program requirements, responsibilities, and expectations may vary based on operational needs, language support, and client programs.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Disclaimer:<\/strong><\/p>\\n<p>The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this role. They are not intended to be an exhaustive list of all responsibilities, duties, or skills.<\/p>\\n<p>Concentrix is an equal-opportunity employer and considers all qualified applicants based on role requirements and business needs.<\/p>\",\"ats_external_id\":\"EG-4025\",\"location\":\"Cairo, Cairo\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-15T03:59:17.734+04:00\",\"created_at\":\"2026-05-20T18:28:59.539+04:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-met1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80MDI1?\",\"apply_url\":\"https:\/\/concentrix-met1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80MDI1\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-met1\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"15\",\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"3\",\"auto_call\":\"0\",\"on_erp_listing\":\"1\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"76\",\"campaign_id\":\"1068\",\"campaign_title\":\"Advisor 1, Customer Service (Content Moderation) - Local with Diploma &amp; Bachelor Degree ONLY\",\"campaign_type\":\"job_application\",\"job_title\":\"Advisor I, Customer Service (Content moderator)\",\"street\":\"MYS Kuala Lumpur - Levels 10,11,12 Equatorial Plaza\",\"address\":\"MYS Kuala Lumpur - Levels 10,11,12 Equatorial Plaza\",\"city\":\"Kuala Lumpur\",\"state\":\"Selangor\",\"postal_code\":\"50250\",\"region\":\"Malaysia\",\"country\":\"Malaysia\",\"short_description\":\"The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0<\/h2><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0<\/h2><p>\u2022 High school diploma with three to six months of relevant experience preferred<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0<\/h2><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge.\u00a0 Works with close supervision and clearly defined procedures.\u00a0 Starting to demonstrate familiarity with client terminology, operating standards and procedures.\u00a0 Starter without sustained metric performance levels.<\/p><p><\/p><h2><b>Supplemental Geographical Information <\/b><\/h2><p>RECRUITER ENTER THE APPLICABLE LANGUAGE:<\/p><p><\/p><p>GERMANY - This job description does not apply to employees in Germany.<\/p><p><\/p><p>UNITED KINGDOM- EXCLUDE HIGH SCHOOL INFORMATION IN CANDIDATE PROFILE SECTION<\/p><p>\u00a0\u00a0\u00a0<\/p><p>PHILIPPINES\u00a0\u00a0<\/p><p>\u2022 Minimum of two years of college education. No prior call center experience is required<\/p><p>\u2022 Ability to think clearly and can explain simple issues effectively, both written and verbally<\/p><p>\u00a0\u00a0\u00a0<\/p><p>INDIA\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy<\/p><p>\u2022 Clarify customer requirements; probe for and confirm understanding of requirements or problem<\/p><p>\u2022 Confirm customer understanding of the solution and provide additional customer education as needed<\/p><p>\u2022 Ability to learn including strong problem solving skills<\/p><p>\u2022 Demonstrate strong probing and problem solving skills<\/p><p>\u2022 Should be able to handle complex queries<\/p><p>\u2022 Should be able to resolve customer queries independently\u00a0<\/p><p><\/p><h2><b>Disclaimer\u00a0\u00a0 <\/b><\/h2><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. 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Nous sommes un leader mondial de la technologie et des services qui alimentent les marques du futur. Nous aidons des marques connues - celles que vous utilisez tous les jours - &agrave; am&eacute;liorer leurs activit&eacute;s gr&acirc;ce &agrave; la technologie et &agrave; des solutions int&eacute;gr&eacute;es, dans plus de 70 pays. Nous sommes fiers d'&ecirc;tre r&eacute;compens&eacute;s par des prix tels que \\\"World's Best Workplaces\\\", \\\"Best Companies for Career Growth\\\" et \\\"Best Company Culture\\\", ann&eacute;e apr&egrave;s ann&eacute;e.<\/p>\\n<p>Si tu cherches &agrave; &eacute;voluer et &agrave; &ecirc;tre inspir&eacute;, en tant que&nbsp;<strong>Repr&eacute;sentant du Service Client&egrave;le &agrave; Braga - Refer Building, Portugal (T&eacute;l&eacute;travail)<\/strong>, tu feras partie de notre &eacute;quipe de gamme-changers qui alimentent les marques du futur dans les domaines de la technologie, de la finance, des voyages, de la mode, des soins de sant&eacute;, et plus encore.<\/p>\\n<p><strong>D&eacute;veloppement professionnel et personnel<\/strong><\/p>\\n<p>Nous te fournirons toute la formation, les technologies de pointe et le soutien continu dont tu auras besoin pour r&eacute;ussir. 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C'est pourquoi nous offrons une gamme de programmes GRATUITS d'apprentissage et de d&eacute;veloppement con&ccedil;us pour te mettre sur la voie du type de carri&egrave;re que t&rsquo;as toujours envisag&eacute;.<\/p>\\n<p><strong>Ce que tu feras dans ce r&ocirc;le<\/strong><\/p>\\n<p>En tant que repr&eacute;sentant du service &agrave; la client&egrave;le au sein de notre &eacute;quipe, tu vas :<\/p>\\n<ul>\\n<li>Assister les clients via multiples canaux (courrier &eacute;lectronique ou t&eacute;l&eacute;phone) de mani&egrave;re interactive et conviviale<\/li>\\n<li>G&eacute;rer les attentes des clients concernant les produits et les d&eacute;lais d'exp&eacute;dition.<\/li>\\n<li>Pr&eacute;parer, tenir &agrave; jour et examiner les dossiers d'achat.<\/li>\\n<li>Communiquer avec les clients par courrier &eacute;lectronique ou par chat pour leur fournir des informations sur les produits, prendre ou saisir des commandes, annuler des comptes ou obtenir le d&eacute;tail des r&eacute;clamations.<\/li>\\n<\/ul>\\n<p><strong>Tes qualifications<\/strong><\/p>\\n<p>Concentrix te conviendra parfaitement si :<\/p>\\n<ul>\\n<li>T'as un niveau &eacute;lev&eacute; de Fran&ccedil;ais (&eacute;crit et oral)<\/li>\\n<li>T'as d&rsquo;excellentes comp&eacute;tences en r&eacute;daction et communication<\/li>\\n<li>T'es proactif, ax&eacute; sur les r&eacute;sultats, motiv&eacute; et capable de travailler en &eacute;quipe<\/li>\\n<li>T'as une exp&eacute;rience ant&eacute;rieure dans le service client ou en tant que commercial<\/li>\\n<\/ul>\\n<p>Si tu penses ne pas avoir tous les atouts en main, nous t&rsquo;encourageons tout de m&ecirc;me &agrave; poser ta candidature. Nous ferons de notre mieux pour te trouver le poste qui te convient, qu'il s'agisse de celui-ci ou d'un autre.<\/p>\\n<p><strong>Quels sont tes avantages<\/strong><\/p>\\n<p>Dans ce r&ocirc;le, nous offrons des avantages qui t&rsquo;aident &agrave; soutenir un style de vie unique :<\/p>\\n<ul>\\n<li>Salaire comp&eacute;titif et prime de performance<\/li>\\n<li>T&eacute;l&eacute;travail dans la region de Braga, Portugal<\/li>\\n<li>Possibilit&eacute;s de primes de Refer a Friend (parrainage d&rsquo;un ami)<\/li>\\n<li>Formation compl&egrave;te et r&eacute;mun&eacute;r&eacute;e sur l'entreprise et le projet sur lequel tu vas travailler<\/li>\\n<li>Programmes de d&eacute;veloppement de carri&egrave;re<\/li>\\n<\/ul>\\n<p><strong>D&eacute;couvre ta meilleure version!<\/strong><\/p>\\n<p>Si tout cela te semble &ecirc;tre la prochaine &eacute;tape id&eacute;ale de ton parcours professionnel, nous voulons te conna&icirc;tre. Postule d&egrave;s aujourd'hui et d&eacute;couvre pourquoi plus de 440k+ game-changers &agrave; travers le monde appellent Concentrix leur \\\"employeur de choix\\\".<\/p>\\n<p><strong>Concentrix est un employeur qui souscrit au principe de l'&eacute;galit&eacute; des chances<\/strong><\/p>\\n<p><em>Nous sommes fiers d'&ecirc;tre une seule &eacute;quipe, une seule entreprise, &agrave; l'&eacute;chelle mondiale. Nous nous engageons &agrave; offrir des chances &eacute;gales d'emploi &agrave; tous les candidats et &agrave; cr&eacute;er un environnement de travail exempt de discrimination et de harc&egrave;lement. Toutes nos pratiques de recrutement sont fond&eacute;es sur les besoins de l'entreprise, les exigences du poste et les qualifications professionnelles, sans tenir compte de la race, de l'&acirc;ge, de l'identit&eacute; sexuelle, de l'orientation sexuelle, de la religion, de l'origine ethnique, de la situation familiale ou parentale, de l'origine nationale, du handicap ou de toute autre classification prot&eacute;g&eacute;e par les lois nationales en vigueur.<\/em><\/p>\\n<p><strong>L'&eacute;ligibilit&eacute; &agrave; l&rsquo;emploi<\/strong><\/p>\\n<p>Conform&eacute;ment &agrave; la l&eacute;gislation portugaise, seuls les candidats l&eacute;galement autoris&eacute;s &agrave; travailler au Portugal seront pris en consid&eacute;ration pour ce poste.<\/p>\\n<p>&nbsp;<\/p>\",\"ats_external_id\":\"PT-775\",\"location\":\"Braga, Braga\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-16T00:59:03.651+01:00\",\"created_at\":\"2026-05-20T09:29:43.065+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83NzU?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83NzU\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"fr\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"3\",\"auto_call\":\"0\",\"on_erp_listing\":\"0\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"1248\",\"campaign_id\":\"19051\",\"campaign_title\":\"Manager I, Operations Support R1716095\",\"campaign_type\":\"job_application\",\"job_title\":\"Manager II, Operations Support\",\"street\":\"PHL Quezon City - 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Nous excellons dans l'am&eacute;lioration de l'exp&eacute;rience client et l'optimisation des processus m&eacute;tiers, en aidant les entreprises &agrave; se transformer et &agrave; atteindre l'excellence dans un environnement inclusif, collaboratif et innovant.<\/strong><\/h3>\\n<h3>&nbsp;<\/h3>\\n<h3><strong>Votre mission en tant que Conseiller Client Back Office<\/strong><\/h3>\\n<h3>&nbsp;<\/h3>\\n<h3>En tant que Conseiller Client Back Office, vous jouerez un r&ocirc;le cl&eacute; en :<\/h3>\\n<ul>\\n<li>\\n<h3><strong>Traitant les demandes clients avec pr&eacute;cision<\/strong> : Traiter les demandes et sollicitations des clients par le biais de canaux &eacute;crits tels, notamment les emails, les formulaires en ligne ou les chats, tout en veillant &agrave; un suivi pr&eacute;cis et structur&eacute;.<\/h3>\\n<\/li>\\n<li>\\n<h3><strong>R&eacute;solvant les probl&egrave;mes efficacement<\/strong> : Analyser les demandes, identifier les solutions adapt&eacute;es et traiter les r&eacute;clamations pour garantir la satisfaction client.<\/h3>\\n<\/li>\\n<li>\\n<h3><strong>Assurant la qualit&eacute; et la conformit&eacute;<\/strong> : Respecter les proc&eacute;dures internes et les normes de qualit&eacute; dans chaque interaction pour maintenir un service irr&eacute;prochable.<\/h3>\\n<\/li>\\n<li>\\n<h3><strong>Contribuant &agrave; la fid&eacute;lisation des clients<\/strong> : Proposer des r&eacute;ponses personnalis&eacute;es qui renforcent la confiance et la relation client.<\/h3>\\n<\/li>\\n<\/ul>\\n<h3>&nbsp;<\/h3>\\n<h3><strong>Ce que nous vous offrons <\/strong><\/h3>\\n<h3>&nbsp;<\/h3>\\n<h3>Chez Concentrix, nous faisons de la valorisation de nos talents une priorit&eacute;. Voici les avantages uniques que nous proposons pour reconna&icirc;tre votre contribution :<\/h3>\\n<ul>\\n<li>\\n<h3><strong>Une r&eacute;mun&eacute;ration attractive avec des primes suppl&eacute;mentaires<\/strong> :<\/h3>\\n<\/li>\\n<ul>\\n<li>\\n<h3>Prime de langue d&eacute;di&eacute;e &agrave; nos Game-Changers multilingues.<\/h3>\\n<\/li>\\n<li>\\n<h3>Prime de r&eacute;gularit&eacute; d&egrave;s le 12\u1d49 mois et primes de performance motivantes.<\/h3>\\n<\/li>\\n<li>\\n<h3>Prime sp&eacute;ciale A&iuml;d El Adha.<\/h3>\\n<\/li>\\n<\/ul>\\n<li>\\n<h3><strong>Des avantages sociaux exceptionnels<\/strong> :<\/h3>\\n<\/li>\\n<ul>\\n<li>\\n<h3>Assurance sant&eacute; avantageuse et retraite compl&eacute;mentaire apr&egrave;s un an.<\/h3>\\n<\/li>\\n<li>\\n<h3>Horaires flexibles avec la possibilit&eacute; de t&eacute;l&eacute;travail apr&egrave;s une p&eacute;riode d&rsquo;int&eacute;gration.<\/h3>\\n<\/li>\\n<li>\\n<h3>Acc&egrave;s gratuit &agrave; notre salle de sport.<\/h3>\\n<\/li>\\n<li>\\n<h3>Transport assur&eacute;&nbsp;vous permettant de vous rendre sur votre lieu de travail en toute s&eacute;curit&eacute; et sans contrainte logistique.<\/h3>\\n<\/li>\\n<li>\\n<h3>Formation continue pour d&eacute;velopper vos comp&eacute;tences et d&rsquo;acqu&eacute;rir de nouvelles connaissances adapt&eacute;es au poste.<\/h3>\\n<\/li>\\n<\/ul>\\n<li>\\n<h3><strong>Un environnement de travail dynamique :<\/strong><\/h3>\\n<\/li>\\n<ul>\\n<li>\\n<h3>Animations &agrave; th&egrave;me et cadeaux tout au long de l'ann&eacute;e pour renforcer l'esprit d'&eacute;quipe.<\/h3>\\n<\/li>\\n<\/ul>\\n<\/ul>\\n<h3>&nbsp;<\/h3>\\n<h3><strong>Le profil de nos Game-Changers<\/strong><\/h3>\\n<h3>&nbsp;<\/h3>\\n<h3>Nous recherchons des talents qui :<\/h3>\\n<ul>\\n<li>\\n<h3><strong>Ma&icirc;trisent parfaitement le fran&ccedil;ais et l&rsquo;anglais<\/strong>, aussi bien &agrave; l&rsquo;&eacute;crit qu&rsquo;&agrave; l&rsquo;oral. \ud83d\udde3\ufe0f<\/h3>\\n<\/li>\\n<li>\\n<h3><strong>Poss&egrave;dent un excellent sens de la communication<\/strong>, sont organis&eacute;s, autonomes et adoptent une attitude positive. \ud83d\udca1<\/h3>\\n<\/li>\\n<li>\\n<h3><strong>Ma&icirc;trisent les outils digitaux <\/strong>et font preuve d'une curiosit&eacute; naturelle pour adopter de nouvelles technologies. \ud83d\udda5\ufe0f<\/h3>\\n<\/li>\\n<li>\\n<h3><strong>Rel&egrave;vent les d&eacute;fis avec enthousiasme<\/strong> et sont passionn&eacute;s par la satisfaction client. \ud83c\udf1f<\/h3>\\n<\/li>\\n<\/ul>\\n<h3>&nbsp;<\/h3>\\n<h3><strong>Notre processus de recrutement<\/strong><\/h3>\\n<h3>&nbsp;<\/h3>\\n<h3><strong>1- Tests en ligne (1h)<\/strong> : Une fois votre candidature r&eacute;ceptionn&eacute;e, vous recevrez un email vous invitant &agrave; participer &agrave; une s&eacute;rie de tests en ligne. 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Nous excellons dans l'am&eacute;lioration de l'exp&eacute;rience client et l'optimisation des processus m&eacute;tiers, en aidant les entreprises &agrave; se transformer et &agrave; atteindre l'excellence dans un environnement inclusif, collaboratif et innovant.<\/strong><\/h3>\\n<h3>&nbsp;<\/h3>\\n<h3><strong>Votre mission en tant que Conseiller Client Back Office<\/strong><\/h3>\\n<h3>&nbsp;<\/h3>\\n<h3>En tant que Conseiller Client Back Office, vous jouerez un r&ocirc;le cl&eacute; en :<\/h3>\\n<ul>\\n<li>\\n<h3><strong>Traitant les demandes clients avec pr&eacute;cision<\/strong> : Traiter les demandes et sollicitations des clients par le biais de canaux &eacute;crits tels, notamment les emails, les formulaires en ligne ou les chats, tout en veillant &agrave; un suivi pr&eacute;cis et structur&eacute;.<\/h3>\\n<\/li>\\n<li>\\n<h3><strong>R&eacute;solvant les probl&egrave;mes efficacement<\/strong> : Analyser les demandes, identifier les solutions adapt&eacute;es et traiter les r&eacute;clamations pour garantir la satisfaction client.<\/h3>\\n<\/li>\\n<li>\\n<h3><strong>Assurant la qualit&eacute; et la conformit&eacute;<\/strong> : Respecter les proc&eacute;dures internes et les normes de qualit&eacute; dans chaque interaction pour maintenir un service irr&eacute;prochable.<\/h3>\\n<\/li>\\n<li>\\n<h3><strong>Contribuant &agrave; la fid&eacute;lisation des clients<\/strong> : Proposer des r&eacute;ponses personnalis&eacute;es qui renforcent la confiance et la relation client.<\/h3>\\n<\/li>\\n<\/ul>\\n<h3>&nbsp;<\/h3>\\n<h3><strong>Ce que nous vous offrons <\/strong><\/h3>\\n<h3>&nbsp;<\/h3>\\n<h3>Chez Concentrix, nous faisons de la valorisation de nos talents une priorit&eacute;. 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Nous excellons dans l'am&eacute;lioration de l'exp&eacute;rience client et l'optimisation des processus m&eacute;tiers, en aidant les entreprises &agrave; se transformer et &agrave; atteindre l'excellence dans un environnement inclusif, collaboratif et innovant.<\/p>\\n<p><br \/><strong>Ta mission en tant que Conseiller(e) Client en T&eacute;l&eacute;vente<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>En tant que Conseiller(e) Client T&eacute;l&eacute;vente, tu joueras un r&ocirc;le essentiel :<\/p>\\n<p><br \/>&bull;&nbsp;&nbsp; <strong>&nbsp;En promouvant des produits ou services de nos clients :<\/strong> &nbsp;Identifier et r&eacute;pondre avec pr&eacute;cision aux besoins des clients afin de leur offrir des solutions sur mesure.<br \/>&bull;&nbsp;&nbsp; <strong>&nbsp;En n&eacute;gociant et fid&eacute;lisant : <\/strong>&nbsp;Transformer chaque interaction en opportunit&eacute;, conclure des ventes et b&acirc;tir des relations durables.<br \/>&bull;&nbsp;&nbsp; <strong>&nbsp;En boostant la performance collective :<\/strong> &nbsp;Partager tes id&eacute;es et contribuer activement &agrave; l&rsquo;optimisation continue de nos processus.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Ce que nous vous offrons&nbsp;<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>Chez <strong>Concentrix, <\/strong>nous valorisons le potentiel de chacun en proposant des opportunit&eacute;s sur mesure, avec une r&eacute;mun&eacute;ration ajust&eacute;e &agrave; ton exp&eacute;rience, que tu sois d&eacute;butant(e) motiv&eacute;(e) , ou expert(e) &nbsp;en vente directe.<\/p>\\n<p><br \/>Voici les avantages uniques que nous proposons pour reconna&icirc;tre ta contribution :<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Une r&eacute;mun&eacute;ration attractive et personnalis&eacute;e selon ton niveau d&rsquo;exp&eacute;rience :<\/strong><br \/>&bull;&nbsp;&nbsp; &nbsp;Un package de 7100 DH d&egrave;s le premier mois si tu as une exp&eacute;rience confirm&eacute;e dans la t&eacute;l&eacute;vente.<br \/>&bull;&nbsp;&nbsp; &nbsp;Si tu es d&eacute;butant (e) , <strong>un package exceptionnel de 4600 DH t&rsquo;est propos&eacute;(e).<\/strong><\/p>\\n<p><br \/><strong>En plus de ta r&eacute;mun&eacute;ration, tu b&eacute;n&eacute;ficieras de primes exceptionnelles :<\/strong><\/p>\\n<p><br \/>&bull;&nbsp;&nbsp; &nbsp;Formation r&eacute;mun&eacute;r&eacute;e d&egrave;s le 1er mois d&rsquo;int&eacute;gration.<br \/>&bull;&nbsp;&nbsp; &nbsp;Prime illimit&eacute;e en fonction de l&rsquo;atteinte de tes objectifs.<br \/>&bull;&nbsp;&nbsp; &nbsp;Prime de langue d&eacute;di&eacute;e &agrave; nos Game-Changers multilingues.<br \/>&bull;&nbsp;&nbsp; &nbsp;Prime de r&eacute;gularit&eacute; d&egrave;s le 12\u1d49 mois et primes de performance motivantes.<br \/>&bull;&nbsp;&nbsp; &nbsp;Prime sp&eacute;ciale A&iuml;d El Adha.<br \/>&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;&nbsp;<br \/><strong>De nombreux avantages suppl&eacute;mentaires :<\/strong><\/p>\\n<p><br \/>&bull;&nbsp;&nbsp; &nbsp;Assurance sant&eacute; avantageuse et retraite compl&eacute;mentaire apr&egrave;s un an.<br \/>&bull;&nbsp;&nbsp; &nbsp;Consultations t&eacute;l&eacute;m&eacute;decine gratuites disponibles 7j\/7 pour toute ta petite famille.<br \/>&bull;&nbsp;&nbsp; &nbsp;Horaires flexibles avec la possibilit&eacute; de t&eacute;l&eacute;travail apr&egrave;s une p&eacute;riode d&rsquo;int&eacute;gration.<br \/>&bull;&nbsp;&nbsp; &nbsp;Acc&egrave;s gratuit &agrave; nos salles de sport et offre de cr&egrave;ches d&rsquo;entreprises.<br \/>&bull;&nbsp;&nbsp; &nbsp;Formation continue pour d&eacute;velopper tes comp&eacute;tences et d&rsquo;acqu&eacute;rir de nouvelles connaissances adapt&eacute;es au poste.<\/p>\\n<p><br \/><strong>Un environnement de travail dynamique :<\/strong><br \/>&bull;&nbsp;&nbsp; &nbsp;Animations &agrave; th&egrave;me et cadeaux tout au long de l'ann&eacute;e pour renforcer l'esprit d'&eacute;quipe.<\/p>\\n<p><br \/><strong>Le profil de nos Game-Changers<\/strong><br \/>Nous recherchons des talents qui :<br \/>&bull;&nbsp;&nbsp; &nbsp;Ma&icirc;trisent parfaitement le fran&ccedil;ais, aussi bien &agrave; l&rsquo;&eacute;crit qu&rsquo;&agrave; l&rsquo;oral. \ud83d\udde3\ufe0f<br \/>&bull;&nbsp;&nbsp; &nbsp;Poss&egrave;dent un excellent sens de la communication, qui sont organis&eacute;s(e), autonomes et adoptent une attitude positive. \ud83d\udca1<br \/>&bull;&nbsp;&nbsp; &nbsp;Ma&icirc;trisent les outils digitaux et font preuve d'une curiosit&eacute; naturelle pour adopter de nouvelles technologies. \ud83d\udda5\ufe0f<br \/>&bull;&nbsp;&nbsp; &nbsp;Rel&egrave;vent les d&eacute;fis avec enthousiasme et qui sont passionn&eacute;s(e) par la satisfaction client. \ud83c\udf1f<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Notre processus de recrutement<\/strong><\/p>\\n<p><br \/><strong>1- Tests en ligne (1h) : <\/strong>Une fois ta candidature r&eacute;ceptionn&eacute;e, tu recevras un email t&rsquo;invitant &agrave; participer &agrave; une s&eacute;rie de tests en ligne. Ces &eacute;valuations interactives sont con&ccedil;ues pour valoriser tes comp&eacute;tences linguistiques, techniques, ainsi que ta personnalit&eacute;. Une &eacute;tape cl&eacute; pour mieux comprendre ton potentiel et te d&eacute;marquer !<br \/><strong>2- &Eacute;change t&eacute;l&eacute;phonique : <\/strong>Une conversation exploratoire avec un membre de notre &eacute;quipe recrutement pour d&eacute;couvrir Concentrix et confirmer l&rsquo;ad&eacute;quation de ton profil.<br \/><strong>3- Entretien en pr&eacute;sentiel : <\/strong>Une discussion approfondie pour valider tes comp&eacute;tences et aligner tes ambitions avec notre culture.<\/p>\\n<p>&nbsp;<\/p>\\n<p>Pr&ecirc;t(e) &agrave; relever le d&eacute;fi ? Rejoins l&rsquo;aventure Concentrix, l&agrave; o&ugrave; innovation et excellence se rencontrent ! \ud83d\ude80<\/p>\\n<p>&nbsp;<\/p>\",\"ats_external_id\":\"MA-432\",\"location\":\"Meknes, MEKNES\",\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":\"\",\"salary_currency\":null,\"updated_at\":\"2026-10-21T01:59:13.407+02:00\",\"created_at\":\"2026-05-19T17:13:57.163+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80MzI?\",\"apply_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80MzI\/apply?\",\"head_count\":\"6000\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"fr\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-france\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"7\",\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"10\",\"auto_call\":\"0\",\"on_erp_listing\":\"0\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"1815\",\"campaign_id\":\"431\",\"campaign_title\":\"R1674283 Conseiller Client (F\/H) - T\u00e9l\u00e9vente - F\u00e8s - Fran\u00e7ais \",\"campaign_type\":\"job_application\",\"job_title\":\"Conseiller Client (F\/H) - T\u00e9l\u00e9vente - F\u00e8s - Fran\u00e7ais\",\"street\":null,\"address\":null,\"city\":\"Fes\",\"state\":\"Fez-Mekn\u00e8s\",\"postal_code\":null,\"region\":\"FES\",\"country\":\"Morocco\",\"short_description\":\" Rejoins une \u00e9quipe dynamique qui transforme l\u2019exp\u00e9rience client !\",\"long_description\":\"<p data-pm-slice=\\\"1 1 []\\\"><strong>Qui sommes-nous ?<\/strong><br \/>&nbsp;<\/p>\\n<p><strong>Concentrix <\/strong>est une entreprise internationale pr&eacute;sente dans plus de 70 pays. Nous excellons dans l'am&eacute;lioration de l'exp&eacute;rience client et l'optimisation des processus m&eacute;tiers, en aidant les entreprises &agrave; se transformer et &agrave; atteindre l'excellence dans un environnement inclusif, collaboratif et innovant.<\/p>\\n<p><br \/><strong>Ta mission en tant que Conseiller(e) Client en T&eacute;l&eacute;vente<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>En tant que Conseiller(e) Client T&eacute;l&eacute;vente, tu joueras un r&ocirc;le essentiel :<\/p>\\n<p><br \/>&bull;&nbsp;&nbsp; <strong>&nbsp;En promouvant des produits ou services de nos clients :<\/strong> &nbsp;Identifier et r&eacute;pondre avec pr&eacute;cision aux besoins des clients afin de leur offrir des solutions sur mesure.<br \/>&bull;&nbsp;&nbsp; <strong>&nbsp;En n&eacute;gociant et fid&eacute;lisant : <\/strong>&nbsp;Transformer chaque interaction en opportunit&eacute;, conclure des ventes et b&acirc;tir des relations durables.<br \/>&bull;&nbsp;&nbsp; <strong>&nbsp;En boostant la performance collective :<\/strong> &nbsp;Partager tes id&eacute;es et contribuer activement &agrave; l&rsquo;optimisation continue de nos processus.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Ce que nous vous offrons&nbsp;<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>Chez <strong>Concentrix, <\/strong>nous valorisons le potentiel de chacun en proposant des opportunit&eacute;s sur mesure, avec une r&eacute;mun&eacute;ration ajust&eacute;e &agrave; ton exp&eacute;rience, que tu sois d&eacute;butant(e) motiv&eacute;(e) , ou expert(e) &nbsp;en vente directe.<\/p>\\n<p><br \/>Voici les avantages uniques que nous proposons pour reconna&icirc;tre ta contribution :<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Une r&eacute;mun&eacute;ration attractive et personnalis&eacute;e selon ton niveau d&rsquo;exp&eacute;rience :<\/strong><br \/>&bull;&nbsp;&nbsp; &nbsp;Un package de 7100 DH d&egrave;s le premier mois si tu as une exp&eacute;rience confirm&eacute;e dans la t&eacute;l&eacute;vente.<br \/>&bull;&nbsp;&nbsp; &nbsp;Si tu es d&eacute;butant (e) , <strong>un package exceptionnel de 4600 DH t&rsquo;est propos&eacute;(e).<\/strong><\/p>\\n<p><br \/><strong>En plus de ta r&eacute;mun&eacute;ration, tu b&eacute;n&eacute;ficieras de primes exceptionnelles :<\/strong><\/p>\\n<p><br \/>&bull;&nbsp;&nbsp; &nbsp;Formation r&eacute;mun&eacute;r&eacute;e d&egrave;s le 1er mois d&rsquo;int&eacute;gration.<br \/>&bull;&nbsp;&nbsp; &nbsp;Prime illimit&eacute;e en fonction de l&rsquo;atteinte de tes objectifs.<br \/>&bull;&nbsp;&nbsp; &nbsp;Prime de langue d&eacute;di&eacute;e &agrave; nos Game-Changers multilingues.<br \/>&bull;&nbsp;&nbsp; &nbsp;Prime de r&eacute;gularit&eacute; d&egrave;s le 12\u1d49 mois et primes de performance motivantes.<br \/>&bull;&nbsp;&nbsp; &nbsp;Prime sp&eacute;ciale A&iuml;d El Adha.<br \/>&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;&nbsp;<br \/><strong>De nombreux avantages suppl&eacute;mentaires :<\/strong><\/p>\\n<p><br \/>&bull;&nbsp;&nbsp; &nbsp;Assurance sant&eacute; avantageuse et retraite compl&eacute;mentaire apr&egrave;s un an.<br \/>&bull;&nbsp;&nbsp; &nbsp;Consultations t&eacute;l&eacute;m&eacute;decine gratuites disponibles 7j\/7 pour toute ta petite famille.<br \/>&bull;&nbsp;&nbsp; &nbsp;Horaires flexibles avec la possibilit&eacute; de t&eacute;l&eacute;travail apr&egrave;s une p&eacute;riode d&rsquo;int&eacute;gration.<br \/>&bull;&nbsp;&nbsp; &nbsp;Acc&egrave;s gratuit &agrave; nos salles de sport et offre de cr&egrave;ches d&rsquo;entreprises.<br \/>&bull;&nbsp;&nbsp; &nbsp;Formation continue pour d&eacute;velopper tes comp&eacute;tences et d&rsquo;acqu&eacute;rir de nouvelles connaissances adapt&eacute;es au poste.<\/p>\\n<p><br \/><strong>Un environnement de travail dynamique :<\/strong><br \/>&bull;&nbsp;&nbsp; &nbsp;Animations &agrave; th&egrave;me et cadeaux tout au long de l'ann&eacute;e pour renforcer l'esprit d'&eacute;quipe.<\/p>\\n<p><br \/><strong>Le profil de nos Game-Changers<\/strong><br \/>Nous recherchons des talents qui :<br \/>&bull;&nbsp;&nbsp; &nbsp;Ma&icirc;trisent parfaitement le fran&ccedil;ais, aussi bien &agrave; l&rsquo;&eacute;crit qu&rsquo;&agrave; l&rsquo;oral. \ud83d\udde3\ufe0f<br \/>&bull;&nbsp;&nbsp; &nbsp;Poss&egrave;dent un excellent sens de la communication, qui sont organis&eacute;s(e), autonomes et adoptent une attitude positive. \ud83d\udca1<br \/>&bull;&nbsp;&nbsp; &nbsp;Ma&icirc;trisent les outils digitaux et font preuve d'une curiosit&eacute; naturelle pour adopter de nouvelles technologies. \ud83d\udda5\ufe0f<br \/>&bull;&nbsp;&nbsp; &nbsp;Rel&egrave;vent les d&eacute;fis avec enthousiasme et qui sont passionn&eacute;s(e) par la satisfaction client. \ud83c\udf1f<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Notre processus de recrutement<\/strong><\/p>\\n<p><br \/><strong>1- Tests en ligne (1h) : <\/strong>Une fois ta candidature r&eacute;ceptionn&eacute;e, tu recevras un email t&rsquo;invitant &agrave; participer &agrave; une s&eacute;rie de tests en ligne. Ces &eacute;valuations interactives sont con&ccedil;ues pour valoriser tes comp&eacute;tences linguistiques, techniques, ainsi que ta personnalit&eacute;. Une &eacute;tape cl&eacute; pour mieux comprendre ton potentiel et te d&eacute;marquer !<br \/><strong>2- &Eacute;change t&eacute;l&eacute;phonique : <\/strong>Une conversation exploratoire avec un membre de notre &eacute;quipe recrutement pour d&eacute;couvrir Concentrix et confirmer l&rsquo;ad&eacute;quation de ton profil.<br \/><strong>3- Entretien en pr&eacute;sentiel : <\/strong>Une discussion approfondie pour valider tes comp&eacute;tences et aligner tes ambitions avec notre culture.<\/p>\\n<p>&nbsp;<\/p>\\n<p>Pr&ecirc;t(e) &agrave; relever le d&eacute;fi ? 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Nous excellons dans l'am&eacute;lioration de l'exp&eacute;rience client et l'optimisation des processus m&eacute;tiers, en aidant les entreprises &agrave; se transformer et &agrave; atteindre l'excellence dans un environnement inclusif, collaboratif et innovant.<\/h3>\\n<h3>&nbsp;<\/h3>\\n<h3>Votre mission en tant que Conseiller Client Service Client<\/h3>\\n<h3>&nbsp;<\/h3>\\n<h3>En tant que Conseiller Client Service Client, vous jouerez un r&ocirc;le essentiel en :<\/h3>\\n<ul>\\n<li>\\n<h3>R&eacute;pondant aux besoins des clients : Assurer un service de qualit&eacute; en r&eacute;pondant aux questions via t&eacute;l&eacute;phone, email ou chat.<\/h3>\\n<\/li>\\n<li>\\n<h3>R&eacute;solvant les probl&egrave;mes : Identifier et traiter les demandes ou r&eacute;clamations pour garantir la satisfaction des clients.<\/h3>\\n<\/li>\\n<li>\\n<h3>Fid&eacute;lisant les clients : Apporter des solutions personnalis&eacute;es pour renforcer la confiance et la fid&eacute;lit&eacute; des clients.<\/h3>\\n<\/li>\\n<li>\\n<h3>Contribuant &agrave; l&rsquo;am&eacute;lioration continue : Partager les retours des clients pour optimiser nos services et processus.<\/h3>\\n<\/li>\\n<\/ul>\\n<h3>&nbsp;<\/h3>\\n<h3>Ce que nous vous offrons<\/h3>\\n<h3>&nbsp;<\/h3>\\n<h3>Chez Concentrix, nous faisons de la valorisation de nos talents une priorit&eacute;. Voici les avantages uniques que nous proposons pour reconna&icirc;tre votre contribution :<\/h3>\\n<ul>\\n<li>\\n<h3>Une r&eacute;mun&eacute;ration attractive avec des primes suppl&eacute;mentaires :<\/h3>\\n<\/li>\\n<ul>\\n<li>\\n<h3>Prime de langue d&eacute;di&eacute;e &agrave; nos Game-Changers multilingues.<\/h3>\\n<\/li>\\n<li>\\n<h3>Prime de r&eacute;gularit&eacute; d&egrave;s le 12\u1d49 mois et primes de performance motivantes.<\/h3>\\n<\/li>\\n<li>\\n<h3>Prime sp&eacute;ciale A&iuml;d El Adha.<\/h3>\\n<\/li>\\n<\/ul>\\n<li>\\n<h3>Des avantages sociaux exceptionnels :<\/h3>\\n<\/li>\\n<ul>\\n<li>\\n<h3>Assurance sant&eacute; avantageuse et retraite compl&eacute;mentaire apr&egrave;s un an.<\/h3>\\n<\/li>\\n<li>\\n<h3>Horaires flexibles avec la possibilit&eacute; de t&eacute;l&eacute;travail apr&egrave;s une p&eacute;riode d&rsquo;int&eacute;gration.<\/h3>\\n<\/li>\\n<li>\\n<h3>Acc&egrave;s gratuit &agrave; notre salle de sport.<\/h3>\\n<\/li>\\n<\/ul>\\n<li>\\n<h3>Un environnement de travail dynamique :<\/h3>\\n<\/li>\\n<ul>\\n<li>\\n<h3>Animations &agrave; th&egrave;me et cadeaux tout au long de l'ann&eacute;e pour renforcer l'esprit d'&eacute;quipe.<\/h3>\\n<\/li>\\n<\/ul>\\n<\/ul>\\n<h3>&nbsp;<\/h3>\\n<h3>Le profil de nos Game-Changers<\/h3>\\n<h3>&nbsp;<\/h3>\\n<h3>Nous recherchons des talents qui :<\/h3>\\n<ul>\\n<li>\\n<h3>Ma&icirc;trisent parfaitement le fran&ccedil;ais, aussi bien &agrave; l&rsquo;&eacute;crit qu&rsquo;&agrave; l&rsquo;oral.&nbsp;\ud83d\udde3\ufe0f<\/h3>\\n<\/li>\\n<li>\\n<h3>Poss&egrave;dent un excellent sens de la communication, sont organis&eacute;s, autonomes et adoptent une attitude positive.&nbsp;\ud83d\udca1<\/h3>\\n<\/li>\\n<li>\\n<h3>Ma&icirc;trisent les outils digitaux&nbsp;et font preuve d'une curiosit&eacute; naturelle pour adopter de nouvelles technologies.&nbsp;\ud83d\udda5\ufe0f<\/h3>\\n<\/li>\\n<li>\\n<h3>Rel&egrave;vent les d&eacute;fis avec enthousiasme et sont passionn&eacute;s par la satisfaction client.&nbsp;\ud83c\udf1f<\/h3>\\n<\/li>\\n<\/ul>\\n<h3>&nbsp;<\/h3>\\n<h3>Notre processus de recrutement<\/h3>\\n<h3>&nbsp;<\/h3>\\n<h3>1- Tests en ligne (1h) :&nbsp;Une fois votre candidature r&eacute;ceptionn&eacute;e, vous recevrez un email vous invitant &agrave; participer &agrave; une s&eacute;rie de tests en ligne. Ces &eacute;valuations interactives sont con&ccedil;ues pour valoriser vos comp&eacute;tences linguistiques, techniques, ainsi que votre personnalit&eacute;. Une &eacute;tape cl&eacute; pour mieux comprendre votre potentiel et vous d&eacute;marquer !<\/h3>\\n<h3>&nbsp;<\/h3>\\n<h3>2- &Eacute;change t&eacute;l&eacute;phonique : Une conversation exploratoire avec un membre de notre &eacute;quipe recrutement&nbsp;pour d&eacute;couvrir Concentrix et confirmer l&rsquo;ad&eacute;quation de votre profil.<\/h3>\\n<h3>&nbsp;<\/h3>\\n<h3>3- Entretien en pr&eacute;sentiel : Une discussion approfondie pour valider vos comp&eacute;tences&nbsp;et aligner vos ambitions avec notre culture.<\/h3>\\n<h3>&nbsp;<\/h3>\\n<h3>Pr&ecirc;t &agrave; relever le d&eacute;fi ?&nbsp;Rejoignez l&rsquo;aventure Concentrix, l&agrave; o&ugrave; l'innovation et l'excellence se rencontrent !\ud83d\ude80<\/h3>\\n<h3>&nbsp;<\/h3>\\n<h3>&nbsp;<\/h3>\\n<p>&nbsp;<\/p>\",\"ats_external_id\":\"MA-430\",\"location\":\"Meknes, MEKNES\",\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":\"\",\"salary_currency\":null,\"updated_at\":\"2026-10-16T17:21:24.571+02:00\",\"created_at\":\"2026-05-19T16:39:09.524+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80MzA?\",\"apply_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80MzA\/apply?\",\"head_count\":\"6000\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"fr\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-france\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"7\",\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"10\",\"auto_call\":\"0\",\"on_erp_listing\":\"0\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"1817\",\"campaign_id\":\"429\",\"campaign_title\":\"R1674275 Conseiller Client (F\/H) - Service Client -  Fran\u00e7ais  F\u00e8s\",\"campaign_type\":\"job_application\",\"job_title\":\"Conseiller Client (F\/H) - Service Client - F\u00e8s - Fran\u00e7ais \",\"street\":null,\"address\":null,\"city\":\"Fes\",\"state\":\"Fez-Mekn\u00e8s\",\"postal_code\":null,\"region\":\"FES\",\"country\":\"Morocco\",\"short_description\":\" Rejoignez une \u00e9quipe qui transforme chaque appel en opportunit\u00e9 ! \ud83c\udfaf\",\"long_description\":\"<h3 data-pm-slice=\\\"1 1 []\\\">Qui sommes-nous ?<\/h3>\\n<h3>&nbsp;<\/h3>\\n<h3>Concentrix est une entreprise internationale pr&eacute;sente dans plus de 70 pays. Nous excellons dans l'am&eacute;lioration de l'exp&eacute;rience client et l'optimisation des processus m&eacute;tiers, en aidant les entreprises &agrave; se transformer et &agrave; atteindre l'excellence dans un environnement inclusif, collaboratif et innovant.<\/h3>\\n<h3>&nbsp;<\/h3>\\n<h3>Votre mission en tant que Conseiller Client Service Client<\/h3>\\n<h3>&nbsp;<\/h3>\\n<h3>En tant que Conseiller Client Service Client, vous jouerez un r&ocirc;le essentiel en :<\/h3>\\n<ul>\\n<li>\\n<h3>R&eacute;pondant aux besoins des clients : Assurer un service de qualit&eacute; en r&eacute;pondant aux questions via t&eacute;l&eacute;phone, email ou chat.<\/h3>\\n<\/li>\\n<li>\\n<h3>R&eacute;solvant les probl&egrave;mes : Identifier et traiter les demandes ou r&eacute;clamations pour garantir la satisfaction des clients.<\/h3>\\n<\/li>\\n<li>\\n<h3>Fid&eacute;lisant les clients : Apporter des solutions personnalis&eacute;es pour renforcer la confiance et la fid&eacute;lit&eacute; des clients.<\/h3>\\n<\/li>\\n<li>\\n<h3>Contribuant &agrave; l&rsquo;am&eacute;lioration continue : Partager les retours des clients pour optimiser nos services et processus.<\/h3>\\n<\/li>\\n<\/ul>\\n<h3>&nbsp;<\/h3>\\n<h3>Ce que nous vous offrons<\/h3>\\n<h3>&nbsp;<\/h3>\\n<h3>Chez Concentrix, nous faisons de la valorisation de nos talents une priorit&eacute;. Voici les avantages uniques que nous proposons pour reconna&icirc;tre votre contribution :<\/h3>\\n<ul>\\n<li>\\n<h3>Une r&eacute;mun&eacute;ration attractive avec des primes suppl&eacute;mentaires :<\/h3>\\n<\/li>\\n<ul>\\n<li>\\n<h3>Prime de langue d&eacute;di&eacute;e &agrave; nos Game-Changers multilingues.<\/h3>\\n<\/li>\\n<li>\\n<h3>Prime de r&eacute;gularit&eacute; d&egrave;s le 12\u1d49 mois et primes de performance motivantes.<\/h3>\\n<\/li>\\n<li>\\n<h3>Prime sp&eacute;ciale A&iuml;d El Adha.<\/h3>\\n<\/li>\\n<\/ul>\\n<li>\\n<h3>Des avantages sociaux exceptionnels :<\/h3>\\n<\/li>\\n<ul>\\n<li>\\n<h3>Assurance sant&eacute; avantageuse et retraite compl&eacute;mentaire apr&egrave;s un an.<\/h3>\\n<\/li>\\n<li>\\n<h3>Horaires flexibles avec la possibilit&eacute; de t&eacute;l&eacute;travail apr&egrave;s une p&eacute;riode d&rsquo;int&eacute;gration.<\/h3>\\n<\/li>\\n<li>\\n<h3>Acc&egrave;s gratuit &agrave; notre salle de sport.<\/h3>\\n<\/li>\\n<\/ul>\\n<li>\\n<h3>Un environnement de travail dynamique :<\/h3>\\n<\/li>\\n<ul>\\n<li>\\n<h3>Animations &agrave; th&egrave;me et cadeaux tout au long de l'ann&eacute;e pour renforcer l'esprit d'&eacute;quipe.<\/h3>\\n<\/li>\\n<\/ul>\\n<\/ul>\\n<h3>&nbsp;<\/h3>\\n<h3>Le profil de nos Game-Changers<\/h3>\\n<h3>&nbsp;<\/h3>\\n<h3>Nous recherchons des talents qui :<\/h3>\\n<ul>\\n<li>\\n<h3>Ma&icirc;trisent parfaitement le fran&ccedil;ais, aussi bien &agrave; l&rsquo;&eacute;crit qu&rsquo;&agrave; l&rsquo;oral.&nbsp;\ud83d\udde3\ufe0f<\/h3>\\n<\/li>\\n<li>\\n<h3>Poss&egrave;dent un excellent sens de la communication, sont organis&eacute;s, autonomes et adoptent une attitude positive.&nbsp;\ud83d\udca1<\/h3>\\n<\/li>\\n<li>\\n<h3>Ma&icirc;trisent les outils digitaux&nbsp;et font preuve d'une curiosit&eacute; naturelle pour adopter de nouvelles technologies.&nbsp;\ud83d\udda5\ufe0f<\/h3>\\n<\/li>\\n<li>\\n<h3>Rel&egrave;vent les d&eacute;fis avec enthousiasme et sont passionn&eacute;s par la satisfaction client.&nbsp;\ud83c\udf1f<\/h3>\\n<\/li>\\n<\/ul>\\n<h3>&nbsp;<\/h3>\\n<h3>Notre processus de recrutement<\/h3>\\n<h3>&nbsp;<\/h3>\\n<h3>1- Tests en ligne (1h) :&nbsp;Une fois votre candidature r&eacute;ceptionn&eacute;e, vous recevrez un email vous invitant &agrave; participer &agrave; une s&eacute;rie de tests en ligne. Ces &eacute;valuations interactives sont con&ccedil;ues pour valoriser vos comp&eacute;tences linguistiques, techniques, ainsi que votre personnalit&eacute;. Une &eacute;tape cl&eacute; pour mieux comprendre votre potentiel et vous d&eacute;marquer !<\/h3>\\n<h3>&nbsp;<\/h3>\\n<h3>2- &Eacute;change t&eacute;l&eacute;phonique : Une conversation exploratoire avec un membre de notre &eacute;quipe recrutement&nbsp;pour d&eacute;couvrir Concentrix et confirmer l&rsquo;ad&eacute;quation de votre profil.<\/h3>\\n<h3>&nbsp;<\/h3>\\n<h3>3- Entretien en pr&eacute;sentiel : Une discussion approfondie pour valider vos comp&eacute;tences&nbsp;et aligner vos ambitions avec notre culture.<\/h3>\\n<h3>&nbsp;<\/h3>\\n<h3>Pr&ecirc;t &agrave; relever le d&eacute;fi ?&nbsp;Rejoignez l&rsquo;aventure Concentrix, l&agrave; o&ugrave; l'innovation et l'excellence se rencontrent !\ud83d\ude80<\/h3>\\n<h3>&nbsp;<\/h3>\\n<h3>&nbsp;<\/h3>\\n<p>&nbsp;<\/p>\",\"ats_external_id\":\"MA-429\",\"location\":\"Fes, FES\",\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":\"\",\"salary_currency\":null,\"updated_at\":\"2026-10-16T17:21:24.519+02:00\",\"created_at\":\"2026-05-19T16:22:16.993+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80Mjk?\",\"apply_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80Mjk\/apply?\",\"head_count\":\"6000\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"fr\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-france\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"7\",\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"10\",\"auto_call\":\"0\",\"on_erp_listing\":\"0\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"1728\",\"campaign_id\":\"760\",\"campaign_title\":\"ByteDance CM \/ Romanian \/ BM \/ Porto \/ ad in romanian\",\"campaign_type\":\"job_application\",\"job_title\":\"Moderator de con\u021binut (limba rom\u00e2n\u0103) - Social Media \",\"street\":null,\"address\":null,\"city\":\"Porto\",\"state\":\"Porto District\",\"postal_code\":null,\"region\":\"Porto\",\"country\":\"Portugal\",\"short_description\":\"Reimagineaz\u0103-\u021bi cariera \",\"long_description\":\"<p>E\u0219ti &icirc;n c\u0103utarea unei schimb\u0103ri de carier\u0103 &icirc;n cadrul unei organiza\u021bii globale orientate spre viitor? Vino s\u0103 faci parte din compania noastr\u0103 premiat\u0103, condus\u0103 de oamenii no\u0219tri din peste 70 de \u021b\u0103ri, unde TO\u021aI membrii contribuie \u0219i &icirc;\u0219i sus\u021bin reciproc succesul \u0219i bun\u0103starea, uni\u021bi cu m&acirc;ndrie ca fiind \\\"game-changers\\\". Suntem recunoscu\u021bi cu premii precum \\\"World's Best Workplaces\\\", Best Companies for Career Growth, and &ldquo;Best Company Culture\\\", an de an.&nbsp;<\/p>\\n<p>Dac\u0103 e\u0219ti interesat s\u0103 evoluezi \u0219i s\u0103 te perfec\u021bionezi &icirc;n calitate de <strong><em>Moderator de Con\u021binut<\/em><\/strong> <strong><em>&icirc;n<\/em><\/strong> <strong><em>Porto, Portugalia<\/em><\/strong> <strong><em>(la fa\u021ba locului),<\/em> <\/strong>&icirc;\u021bi vei folosi abilit\u0103\u021bile pentru a sus\u021bine diverse domenii de Social Media ale clientului nostru. De asemenea, vei contribui activ la respectarea liniilor directoare ale clientului, promov&acirc;nd \u0219i inplic\u0103ndu-te &icirc;n &icirc;mbun\u0103t\u0103\u021birea continu\u0103 a serviciilor oferite tuturor utilizatorilor.<\/p>\\n<p><strong>Cre\u0219tere &icirc;n carier\u0103 \u0219i dezvoltarea personal\u0103&nbsp;<\/strong><\/p>\\n<p>&Icirc;\u021bi vom oferi traininguri, acces la cele mai noi tehnologii \u0219i suportu continuu pentru ca tu s\u0103 te po\u021bi dezvolta c&acirc;t mai mult. La Concentrix exist\u0103 un poten\u021bial real de cre\u0219tere profesional\u0103 \u0219i personal\u0103. De fapt, aproximativ 80% dintre managerii \u0219i liderii no\u0219tri au fost promova\u021bi din intern! De aceea, oferim o serie de programe GRATUITE de &icirc;nv\u0103\u021bare \u0219i dezvoltare, concepute special pentru a te sprijini &icirc;n drumul c\u0103tre cariera pe care \u021bi-ai imaginat-o.&nbsp;<\/p>\\n<p><strong>Ce vei face &icirc;n acest rol<\/strong><\/p>\\n<p>&Icirc;n calitate de <strong>Moderator de Con\u021binut<\/strong> &icirc;n echipa noastr\u0103, vei:<\/p>\\n<ul>\\n<li>&Icirc;nc\u0103 de la &icirc;nceput, vei avea un rol activ &icirc;ntr-o c\u0103utare continu\u0103 de ini\u021biative pentru &icirc;mbun\u0103t\u0103\u021birea serviciilor \u0219i a experien\u021bei generale a utilizatorilor;<\/li>\\n<li>Revizui, audita \u0219i modera con\u021binutul provenit de la clien\u021bii finali \u0219i&nbsp; drepturile de autor;<\/li>\\n<li>Juca un rol important &icirc;n revizuirea comportamentelor utilizatorilor, precum \u0219i &icirc;n asigurarea respect\u0103rii regulilor din social media;<\/li>\\n<li>Analiza rapoartele &icirc;n conformitate cu protocoalele, procedurile \u0219i instruc\u021biunile ca punct de plecare, men\u021bin&acirc;nd un nivel ridicat de calitate &icirc;n fiecare raport;<\/li>\\n<li>Avea un punct central de moderare &icirc;ntre utilizatorii de social media, aplic&acirc;nd politicile noastre cu referire la nuan\u021be \u0219i contexte specifice &icirc;ntr-un mediu &icirc;n continu\u0103 dezvoltare;<\/li>\\n<li>Ve\u021bi lua decizii autonome &icirc;n probleme complexe, de natur\u0103 poten\u021bial sensibil\u0103 sau critic\u0103 pentru afaceri.<\/li>\\n<\/ul>\\n<p><strong>Abilitatiile tale<\/strong><\/p>\\n<p>Concentrix este potrivirea ideal\u0103 dac\u0103:<\/p>\\n<ul>\\n<li>Ai cuno\u0219tin\u021be avansate de limba rom&acirc;n\u0103 scris \u0219i vorbit(C1)<\/li>\\n<li>Ai cuno\u0219tin\u021be avansate de limba englez\u0103 scris \u0219i vorbit(B2)<\/li>\\n<li>Ai cel pu\u021bin 6 luni experien\u021b\u0103 &icirc;ntr-un domeniu conex<\/li>\\n<li>Abilit\u0103\u021bi orientate c\u0103tre rela\u021bia cu clien\u021bii<\/li>\\n<li>Toleran\u021b\u0103 la munca repetitiv\u0103 &icirc;ntr-un mediu de lucru dinamic, cu ritm rapid \u0219i productivitate ridicat\u0103<\/li>\\n<li>Capacitatea de a lucra at&acirc;t &icirc;n echip\u0103, c&acirc;t \u0219i independent<\/li>\\n<li>Capacitatea de a &icirc;ndeplini mai multe sarcini simultan, abilit\u0103\u021bi de ra\u021bionament critic \u0219i comunicare eficient\u0103<\/li>\\n<li>Capacitate de &icirc;nv\u0103\u021bare rapid\u0103, muncitor \u0219i con\u0219tiincios<\/li>\\n<\/ul>\\n<p><em><u>Dac\u0103 sim\u021bi c\u0103 nu &icirc;ndepline\u0219ti toate cerin\u021bele, te &icirc;ncuraj\u0103m totu\u0219i s\u0103 aplici. <\/u><\/em><em><u>Vom face tot posibilul s\u0103 &icirc;\u021bi g\u0103sim jobul potrivit, fie c\u0103 este acesta sau altul.<\/u><\/em><\/p>\\n<p><strong>Ce ai de c&acirc;\u0219tigat&nbsp;<\/strong><\/p>\\n<p>&Icirc;n acest rol, oferim beneficii care s\u0103 te ajut\u0103 s\u0103 &icirc;\u021bi sus\u021bii stilul de via\u021b\u0103 unic:<\/p>\\n<ul>\\n<li>Contract full time pe o perioad\u0103 nedeterminat\u0103&nbsp;(negociabil &icirc;n func\u021bie de experien\u021ba ta \u0219i de nevoile clientului nostru)<\/li>\\n<li>Salariu competitiv \u0219i bonus de performan\u021b\u0103<\/li>\\n<li>Pachet de relocare pentru persoanele care vin din str\u0103in\u0103tate<\/li>\\n<li>Loca\u021bie central\u0103 &icirc;n Porto, Portugalia<\/li>\\n<li>Oportunit\u0103\u021bi de bonusuri pentru recomandarea unui prieten (referral)<\/li>\\n<li>Formare complet\u0103, pl\u0103tit\u0103 despre companie \u0219i proiectul pe care vei lucra&nbsp;<\/li>\\n<li>Program de dezvoltare a carierei \u0219i cursuri de specialitate&nbsp;<\/li>\\n<\/ul>\\n<p><strong>Experimenta\u021bi cea mai bun\u0103 versiune !<\/strong><\/p>\\n<p>Dac\u0103 toate acestea par a fi urm\u0103torul pas perfect &icirc;n c\u0103l\u0103toria ta profesional\u0103, vrem s\u0103 auzim de la tine. Aplica\u021bi ast\u0103zi \u0219i descoperi\u021bi de ce peste 440 de mii de schimb\u0103tori de jocuri din &icirc;ntreaga lume numesc Concentrix &bdquo;angajatorul lor preferat&rdquo;.<\/p>\\n<p><strong>Concentrix este un angajator care ofer\u0103 \u0219anse egale de angajare&nbsp;<\/strong><\/p>\\n<p><em>Ne m&acirc;ndrim cu faptul c\u0103 suntem uni\u021bi ca o singur\u0103 echip\u0103, o singur\u0103 companie, la nivel global. Ne angaj\u0103m s\u0103 oferim oportunit\u0103\u021bi egale de angajare pentru to\u021bi candida\u021bii \u0219i un mediu de lucru lipsit de discriminare \u0219i h\u0103r\u021buire. <\/em><em>Toate practicile noastre de recrutare se bazeaz\u0103 pe cerin\u021bele postului \u0219i pe calific\u0103rile profesionale, f\u0103r\u0103 a \u021bine cont de ras\u0103, v&acirc;rst\u0103, identitate de gen, orientare sexual\u0103, religie, etnie, statut familial sau parental, origine na\u021bional\u0103, handicap sau orice alt\u0103 clasificare protejat\u0103 de legile na\u021bionale aplicabile.&nbsp;<\/em><\/p>\\n<p><strong>Eligibilitate&nbsp;<\/strong><\/p>\\n<p>&Icirc;n conformitate cu legisla\u021bia muncii din Portugalia, numai candida\u021bii care sunt autoriza\u021bi legal s\u0103 lucreze &icirc;n Portugalia vor fi lua\u021bi &icirc;n considerare pentru acest post.<\/p>\\n<p>&nbsp;<\/p>\",\"ats_external_id\":\"PT-760\",\"location\":\"Porto, Porto\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-06-17T10:11:54.961+01:00\",\"created_at\":\"2026-05-19T15:29:10.960+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83NjA?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83NjA\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"ro\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"3\",\"auto_call\":\"0\",\"on_erp_listing\":\"0\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"1729\",\"campaign_id\":\"757\",\"campaign_title\":\"ByteDance CM \/ Romanian \/ BM \/ Porto\",\"campaign_type\":\"job_application\",\"job_title\":\"Content Moderation (Romanian-speaking) - Social Media\",\"street\":null,\"address\":null,\"city\":\"Porto\",\"state\":\"Porto District\",\"postal_code\":null,\"region\":\"Porto\",\"country\":\"Portugal\",\"short_description\":\"Experience the power of a game-changing career\",\"long_description\":\"<p>Are you looking for what&rsquo;s next? We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as a<strong>&nbsp;Content Moderator in Porto, Portugal (On-Site)<\/strong>&nbsp;you will make use of your skills, supporting our client's different areas of social media. And be an active part in ensuring client guidelines, promoting, and actively participating in the service improvements provided to all users.<\/p>\\n<p><strong>Career growth and personal development<\/strong><\/p>\\n<p>We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed. At Concentrix, there&rsquo;s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p><strong>What you will do in this role<\/strong><\/p>\\n<p>As a Content Moderator, you will:<\/p>\\n<ul>\\n<li>From the beginning, you will take an active role in continuously seeking for initiatives to enhance service and improve the overall user experience;<\/li>\\n<li>Review, audit and moderate contents from the end customer and copyright;<\/li>\\n<li>Take an active role in reviewing user behaviors as well as ensuring the rules of the Social Media areas;<\/li>\\n<li>Analyse reports according to protocols, procedures and instructions as starting point, maintaining a high level of quality in each report;<\/li>\\n<li>Be a central point of moderation between Social Media users, applying our guidelines with reference to nuanced and context-dependent policies in an evolving environment;<\/li>\\n<li>Make autonomous decisions against challenging issues of a potentially sensitive or business-critical nature.<\/li>\\n<\/ul>\\n<p><strong>Your qualifications<\/strong><\/p>\\n<p>Concentrix is a great match if you:<\/p>\\n<ul>\\n<li>Are fluent, both, verbal and written in Romanian (C1)<\/li>\\n<li>Are fluent, both, verbal and written in English (B2)<\/li>\\n<li>Have at least 6 months of relevant experience in related fields<\/li>\\n<li>Have a strong customer service oriented skills<\/li>\\n<li>Have high tolerance for repetitive work in a fast-paced, high production work environment<\/li>\\n<li>Have the ability to work as a team member, as well as independently<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p>If you feel you don&rsquo;t check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it&rsquo;s this or another role.<\/p>\\n<p><strong>What&rsquo;s in it for you<\/strong><\/p>\\n<p>In this role, we offer benefits that help you support your unique lifestyle:<\/p>\\n<ul>\\n<li>Competitive salary and performance bonus<\/li>\\n<li>Central location in Porto,&nbsp;Portugal<\/li>\\n<li>Bring-a-friend (referral) bonus opportunities<\/li>\\n<li>Full paid training on the company and the project you'll be working on<\/li>\\n<li>Career development programs<\/li>\\n<\/ul>\\n<p><strong>Experience the best version of you!<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p><strong>Concentrix is an equal-opportunity employer<\/strong><\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em><\/p>\\n<p><strong>Eligibility to work<\/strong><\/p>\\n<p>In accordance with Portugal&rsquo;s law, only applicants who are legally authorized to work in Portugal will be considered for this position.<\/p>\\n<p>&nbsp;<\/p>\",\"ats_external_id\":\"PT-757\",\"location\":\"Porto, Porto\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-07-20T00:59:03.727+01:00\",\"created_at\":\"2026-05-19T15:02:20.139+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83NTc?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83NTc\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"3\",\"auto_call\":\"0\",\"on_erp_listing\":\"0\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"1481\",\"campaign_id\":\"192\",\"campaign_title\":\"Categorie Protette Vimercate\",\"campaign_type\":\"job_application\",\"job_title\":\"Assistenza Clienti - Categorie Protette (legge 68\/99)\",\"street\":null,\"address\":null,\"city\":\"Vimercate\",\"state\":\"Monza e Brianza\",\"postal_code\":\"20871\",\"region\":\"Lombardia\",\"country\":\"Italy\",\"short_description\":\"Join Concentrix Today!\",\"long_description\":\"<p data-pm-slice=\\\"1 1 []\\\">Vuoi entrare a far parte di un&rsquo;azienda globale, vivace e in crescita, dove potrai svilupparti e migliorare professionalmente?<\/p>\\n<p>Non perdere tempo! Cerchiamo proprio te!<\/p>\\n<p><strong>Questo ruolo &egrave; l'opportunit&agrave; perfetta per chi sta valutando un percorso formativo e di crescita professionale nel Servizio Clienti, all&rsquo;interno di un contesto aziendale internazionale, fortemente orientato all&rsquo;innovazione.<\/strong><\/p>\\n<p>Per la nostra sede di Vimercate stiamo cercando delle risorse iscritte alle liste delle Categorie Protette (legge 68\/99) &ndash; da inserire come <strong>Customer Service Advisors.<\/strong><\/p>\\n<p>Avrai modo di relazionarti e offrire il tuo aiuto ai clienti, ascoltando attivamente le loro richieste e proponendo loro soluzioni efficaci, cos&igrave; fornendo un eccellente servizio di Assistenza (via telefono, chat, email), rendendoti direttamente responsabile della loro customer satisfaction.<\/p>\\n<p><strong>REQUISITI:<\/strong><\/p>\\n<ul>\\n<li>Appartenenza alle categorie protette (legge 68\/99)<\/li>\\n<li>Diploma di Scuola Superiore;<\/li>\\n<li>Essere disponibili a raggiungere la nostra sede di lavoro a Vimercate, Via Torri Bianche 7<\/li>\\n<\/ul>\\n<p><strong>COSA OFFRIAMO?<\/strong><\/p>\\n<ul>\\n<li>Possibilit&agrave; di stabilizzazione<\/li>\\n<li>Accesso alla piattaforma di sconti<\/li>\\n<li>Accesso a LinkedIn learning<\/li>\\n<li>Inquadramento iniziale al 2&deg; livello CCNL Telecomunicazioni.<\/li>\\n<\/ul>\\n<p><strong>CHI SIAMO<\/strong><\/p>\\n<p>Vuoi intraprendere un nuovo percorso all&rsquo;interno di una realt&agrave; globale orientata al futuro? Unisciti al nostro team di game-changers provenienti da oltre 70 paesi! Siamo specializzati nel fornire eccezionali esperienze di assistenza clienti e nel promuovere la trasformazione digitale per alcune delle pi&ugrave; importanti e migliori aziende del mercato globale. Ogni giorno il nostro staff offre una customer experience di nuova generazione e aiuta le aziende a implementare al meglio le relazioni con i propri clienti. In questo modo raggiungiamo i pi&ugrave; elevati risultati di business e facciamo la differenza con i nostri committenti, grazie alla nostra organizzazione, talento e tecnologia.<\/p>\\n<p>Ci impegniamo per offrire pari opportunit&agrave; di impiego a tutte le candidate e tutti i candidati e per garantire un ambiente di lavoro privo di discriminazioni. Tutte le nostre pratiche di selezione si basano sulle esigenze aziendali, su requisiti specifici richiesti per la posizione e sulle qualifiche professionali, senza considerare razza, et&agrave;, identit&agrave; di genere, orientamento sessuale, religione, etnia, stato familiare o genitoriale, disabilit&agrave; o qualsiasi altra classificazione protetta dalle leggi nazionali applicabili.<\/p>\",\"ats_external_id\":\"IT-192\",\"location\":\"Vimercate, Lombardia\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-20T10:06:24.046+02:00\",\"created_at\":\"2026-05-19T12:48:46.765+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-italy.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xOTI?\",\"apply_url\":\"https:\/\/concentrix-italy.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xOTI\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"it\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-italy\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"1\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":\"0\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"1482\",\"campaign_id\":\"191\",\"campaign_title\":\"Categorie Protette Cagliari\",\"campaign_type\":\"job_application\",\"job_title\":\"Assistenza Clienti - Categorie Protette (legge 68\/99)\",\"street\":null,\"address\":null,\"city\":\"Cagliari\",\"state\":\"Sardinia\",\"postal_code\":null,\"region\":\"Sardegna\",\"country\":\"Italy\",\"short_description\":\"Join Concentrix Today!\",\"long_description\":\"<p data-pm-slice=\\\"1 1 []\\\">Vuoi entrare a far parte di un&rsquo;azienda globale, vivace e in crescita, dove potrai svilupparti e migliorare professionalmente?<\/p>\\n<p>Non perdere tempo! Cerchiamo proprio te!<\/p>\\n<p><strong>Questo ruolo &egrave; l'opportunit&agrave; perfetta per chi sta valutando un percorso formativo e di crescita professionale nel Servizio Clienti, all&rsquo;interno di un contesto aziendale internazionale, fortemente orientato all&rsquo;innovazione.<\/strong><\/p>\\n<p>Per la nostra sede di Cagliari stiamo cercando delle risorse iscritte alle liste delle Categorie Protette (legge 68\/99) &ndash; da inserire come <strong>Customer Service Advisors.<\/strong><\/p>\\n<p>Avrai modo di relazionarti e offrire il tuo aiuto ai clienti, ascoltando attivamente le loro richieste e proponendo loro soluzioni efficaci, cos&igrave; fornendo un eccellente servizio di Assistenza (via telefono, chat, email), rendendoti direttamente responsabile della loro customer satisfaction.<\/p>\\n<p><strong>REQUISITI:<\/strong><\/p>\\n<ul>\\n<li>Appartenenza alle categorie protette (legge 68\/99)<\/li>\\n<li>Diploma di Scuola Superiore;<\/li>\\n<li>Essere disponibili a raggiungere la nostra sede di lavoro a Cagliari, Localit&agrave; Sa Illetta (Campus Tiscali)<\/li>\\n<\/ul>\\n<p><strong>COSA OFFRIAMO?<\/strong><\/p>\\n<ul>\\n<li>Possibilit&agrave; di stabilizzazione<\/li>\\n<li>Accesso alla piattaforma di sconti<\/li>\\n<li>Accesso a LinkedIn learning<\/li>\\n<li>Inquadramento iniziale al 2&deg; livello CCNL Telecomunicazioni.<\/li>\\n<\/ul>\\n<p><strong>CHI SIAMO<\/strong><\/p>\\n<p>Vuoi intraprendere un nuovo percorso all&rsquo;interno di una realt&agrave; globale orientata al futuro? Unisciti al nostro team di game-changers provenienti da oltre 70 paesi! Siamo specializzati nel fornire eccezionali esperienze di assistenza clienti e nel promuovere la trasformazione digitale per alcune delle pi&ugrave; importanti e migliori aziende del mercato globale. Ogni giorno il nostro staff offre una customer experience di nuova generazione e aiuta le aziende a implementare al meglio le relazioni con i propri clienti. In questo modo raggiungiamo i pi&ugrave; elevati risultati di business e facciamo la differenza con i nostri committenti, grazie alla nostra organizzazione, talento e tecnologia.<\/p>\\n<p>Ci impegniamo per offrire pari opportunit&agrave; di impiego a tutte le candidate e tutti i candidati e per garantire un ambiente di lavoro privo di discriminazioni. Tutte le nostre pratiche di selezione si basano sulle esigenze aziendali, su requisiti specifici richiesti per la posizione e sulle qualifiche professionali, senza considerare razza, et&agrave;, identit&agrave; di genere, orientamento sessuale, religione, etnia, stato familiare o genitoriale, disabilit&agrave; o qualsiasi altra classificazione protetta dalle leggi nazionali applicabili.<\/p>\",\"ats_external_id\":\"IT-191\",\"location\":\"Cagliari, Sardegna\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-20T10:06:05.910+02:00\",\"created_at\":\"2026-05-19T12:46:14.221+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-italy.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xOTE?\",\"apply_url\":\"https:\/\/concentrix-italy.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xOTE\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"it\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-italy\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"1\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":\"0\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"1483\",\"campaign_id\":\"190\",\"campaign_title\":\"Categorie Protette Lecce\",\"campaign_type\":\"job_application\",\"job_title\":\"Assistenza Clienti - Categorie Protette (legge 68\/99)\",\"street\":null,\"address\":null,\"city\":\"Lecce\",\"state\":\"Apulia\",\"postal_code\":\"73100\",\"region\":\"Puglia\",\"country\":\"Italy\",\"short_description\":\"Join Concentrix Today!\",\"long_description\":\"<p data-pm-slice=\\\"1 1 []\\\">Vuoi entrare a far parte di un&rsquo;azienda globale, vivace e in crescita, dove potrai svilupparti e migliorare professionalmente?<\/p>\\n<p>Non perdere tempo! Cerchiamo proprio te!<\/p>\\n<p><strong>Questo ruolo &egrave; l'opportunit&agrave; perfetta per chi sta valutando un percorso formativo e di crescita professionale nel Servizio Clienti, all&rsquo;interno di un contesto aziendale internazionale, fortemente orientato all&rsquo;innovazione.<\/strong><\/p>\\n<p>Per la nostra sede di Lecce stiamo cercando delle risorse iscritte alle liste delle Categorie Protette (legge 68\/99) &ndash; da inserire come <strong>Customer Service Advisors.<\/strong><\/p>\\n<p>Avrai modo di relazionarti e offrire il tuo aiuto ai clienti, ascoltando attivamente le loro richieste e proponendo loro soluzioni efficaci, cos&igrave; fornendo un eccellente servizio di Assistenza (via telefono, chat, email), rendendoti direttamente responsabile della loro customer satisfaction.<\/p>\\n<p><strong>REQUISITI:<\/strong><\/p>\\n<ul>\\n<li>Appartenenza alle categorie protette (legge 68\/99)<\/li>\\n<li>Diploma di Scuola Superiore;<\/li>\\n<li>Essere disponibili a raggiungere la nostra sede di lavoro a Lecce, Viale del Risorgimento 4<\/li>\\n<\/ul>\\n<p><strong>COSA OFFRIAMO?<\/strong><\/p>\\n<ul>\\n<li>Possibilit&agrave; di stabilizzazione<\/li>\\n<li>Accesso alla piattaforma di sconti<\/li>\\n<li>Accesso a LinkedIn learning<\/li>\\n<li>Inquadramento iniziale al 2&deg; livello CCNL Telecomunicazioni.<\/li>\\n<\/ul>\\n<p><strong>CHI SIAMO<\/strong><\/p>\\n<p>Vuoi intraprendere un nuovo percorso all&rsquo;interno di una realt&agrave; globale orientata al futuro? Unisciti al nostro team di game-changers provenienti da oltre 70 paesi! Siamo specializzati nel fornire eccezionali esperienze di assistenza clienti e nel promuovere la trasformazione digitale per alcune delle pi&ugrave; importanti e migliori aziende del mercato globale. Ogni giorno il nostro staff offre una customer experience di nuova generazione e aiuta le aziende a implementare al meglio le relazioni con i propri clienti. In questo modo raggiungiamo i pi&ugrave; elevati risultati di business e facciamo la differenza con i nostri committenti, grazie alla nostra organizzazione, talento e tecnologia.<\/p>\\n<p>Ci impegniamo per offrire pari opportunit&agrave; di impiego a tutte le candidate e tutti i candidati e per garantire un ambiente di lavoro privo di discriminazioni. Tutte le nostre pratiche di selezione si basano sulle esigenze aziendali, su requisiti specifici richiesti per la posizione e sulle qualifiche professionali, senza considerare razza, et&agrave;, identit&agrave; di genere, orientamento sessuale, religione, etnia, stato familiare o genitoriale, disabilit&agrave; o qualsiasi altra classificazione protetta dalle leggi nazionali applicabili.<\/p>\",\"ats_external_id\":\"IT-190\",\"location\":\"Lecce, Puglia\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-20T10:05:48.362+02:00\",\"created_at\":\"2026-05-19T12:41:42.983+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-italy.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xOTA?\",\"apply_url\":\"https:\/\/concentrix-italy.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xOTA\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"it\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-italy\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"1\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":\"0\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"1672\",\"campaign_id\":\"53\",\"campaign_title\":\"Pool\/German\/French\/Italian\/Spanish\/Tbilisi\",\"campaign_type\":\"job_application\",\"job_title\":\" \u10d9\u10da\u10d8\u10d4\u10dc\u10e2\u10d7\u10d0 \u10db\u10dd\u10db\u10e1\u10d0\u10ee\u10e3\u10e0\u10d4\u10d1\u10d8\u10e1 \u10ec\u10d0\u10e0\u10db\u10dd\u10db\u10d0\u10d3\u10d2\u10d4\u10dc\u10d4\u10da\u10d8 -  Customer Service Representative\",\"street\":null,\"address\":null,\"city\":\"Tbilisi\",\"state\":\"Tbilisi\",\"postal_code\":null,\"region\":\"Tbilisi\",\"country\":\"Georgia\",\"short_description\":\"Join Concentrix Today!\",\"long_description\":\"<p>\u10d7\u10e3 \u10d7\u10d5\u10da\u10d8, \u10e0\u10dd\u10db \u10ea\u10ee\u10dd\u10d5\u10e0\u10d4\u10d1\u10d0\u10e8\u10d8 \u10d2\u10d0\u10db\u10dd\u10ec\u10d5\u10d4\u10d5\u10d4\u10d1\u10d8 \u10d2\u10ed\u10d8\u10e0\u10d3\u10d4\u10d1\u10d0, \u10e0\u10dd\u10db\u10d4\u10da\u10d8\u10ea \u10de\u10e0\u10dd\u10e4\u10d4\u10e1\u10d8\u10e3\u10da \u10d2\u10d0\u10dc\u10d5\u10d8\u10d0\u10d7\u10d0\u10e0\u10d4\u10d1\u10d0\u10e8\u10d8 \u10d3\u10d0\u10d2\u10d4\u10ee\u10db\u10d0\u10e0\u10d4\u10d1\u10d0, \u10d0\u10db\u10d0\u10e1\u10d7\u10d0\u10dc\u10d0\u10d5\u10d4 \u10ee\u10d0\u10e0 \u10db\u10dd\u10e2\u10d8\u10d5\u10d8\u10e0\u10d4\u10d1\u10e3\u10da\u10d8 \u10d3\u10d0 \u10d2\u10d8\u10dc\u10d3\u10d0 \u10e8\u10d4\u10dc\u10e1 \u10d9\u10d0\u10e0\u10d8\u10d4\u10e0\u10d0\u10e8\u10d8 \u10d0\u10ee\u10d0\u10da\u10d8 \u10d4\u10e2\u10d0\u10de\u10d8 \u10d3\u10d0\u10d8\u10ec\u10e7\u10dd\u10e1, \u10db\u10d0\u10e8\u10d8\u10dc \u10e8\u10d4\u10db\u10dd\u10e3\u10d4\u10e0\u10d7\u10d3\u10d8 \u10e9\u10d5\u10d4\u10dc\u10e1 \u10d2\u10da\u10dd\u10d1\u10d0\u10da\u10e3\u10e0 \u10d2\u10e3\u10dc\u10d3\u10e1! \u10d2\u10d0\u10ee\u10d3\u10d8 \u10d2\u10d4\u10e0\u10db\u10d0\u10dc\u10e3\u10da\u10d4\u10dc\u10dd\u10d5\u10d0\u10dc \u10d9\u10da\u10d8\u10d4\u10dc\u10e2\u10d7\u10d0 \u10db\u10ee\u10d0\u10e0\u10d3\u10d0\u10ed\u10d4\u10e0\u10d8\u10e1 \u10e1\u10de\u10d4\u10ea\u10d8\u10d0\u10da\u10d8\u10e1\u10e2\u10d8. \u10e0\u10d0 \u10de\u10d8\u10e0\u10dd\u10d1\u10d4\u10d1\u10e1 \u10d2\u10d7\u10d0\u10d5\u10d0\u10d6\u10dd\u10d1\u10d7 \u10e9\u10d5\u10d4\u10dc?!&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<ul>\\n<li>&nbsp;\u10d1\u10d0\u10d6\u10d0\u10e0\u10d6\u10d4 \u10d4\u10e0\u10d7-\u10d4\u10e0\u10d7 \u10e7\u10d5\u10d4\u10da\u10d0\u10d6\u10d4 \u10d9\u10dd\u10dc\u10d9\u10e3\u10e0\u10d4\u10dc\u10e2\u10e3\u10dc\u10d0\u10e0\u10d8\u10d0\u10dc \u10d0\u10dc\u10d0\u10d6\u10e6\u10d0\u10e3\u10e0\u10d4\u10d1\u10d0\u10e1;\u2713 \u10db\u10dd\u10e5\u10dc\u10d8\u10da \u10e1\u10d0\u10d1\u10dd\u10dc\u10e3\u10e1\u10d4 \u10e1\u10d8\u10e1\u10e2\u10d4\u10db\u10d0\u10e1;<\/li>\\n<li>\u10d9\u10d0\u10e0\u10d8\u10d4\u10e0\u10e3\u10da\u10d8 \u10ec\u10d8\u10dc\u10e1\u10d5\u10da\u10d8\u10e1\u10d0 \u10d3\u10d0 \u10d2\u10d0\u10dc\u10d5\u10d8\u10d7\u10d0\u10e0\u10d4\u10d1\u10d8\u10e1 \u10db\u10e0\u10d0\u10d5\u10d0\u10da\u10e4\u10d4\u10e0\u10dd\u10d5\u10d0\u10dc \u10e8\u10d4\u10e1\u10d0\u10eb\u10da\u10d4\u10d1\u10da\u10dd\u10d1\u10d0\u10e1;<\/li>\\n<li>\u10ef\u10d0\u10dc\u10db\u10e0\u10d7\u10d4\u10da\u10dd\u10d1\u10d8\u10e1\u10d0 \u10d3\u10d0 \u10e1\u10d8\u10ea\u10dd\u10ea\u10ee\u10da\u10d8\u10e1 \u10e1\u10d0\u10dd\u10ef\u10d0\u10ee\u10dd \u10d3\u10d0\u10d6\u10e6\u10d5\u10d4\u10d5\u10d8\u10e1 \u10e1\u10d0\u10e3\u10d9\u10d4\u10d7\u10d4\u10e1\u10dd \u10de\u10d0\u10d9\u10d4\u10e2\u10e1.<\/li>\\n<li>\u10e5\u10d5\u10d4\u10e7\u10dc\u10d8\u10e1 \u10db\u10d0\u10e1\u10e8\u10e2\u10d0\u10d1\u10d8\u10d7 40 \u10e1\u10de\u10dd\u10e0\u10e2\u10e3\u10da-\u10d2\u10d0\u10db\u10d0\u10ef\u10d0\u10dc\u10e1\u10d0\u10e6\u10d4\u10d1\u10d4\u10da \u10dd\u10d1\u10d8\u10d4\u10e5\u10e2\u10d6\u10d4 \u10d9\u10dd\u10e0\u10de\u10dd\u10e0\u10d0\u10e2\u10d8\u10e3\u10da \u10e8\u10d4\u10d7\u10d0\u10d5\u10d0\u10d6\u10d4\u10d1\u10d0\u10e1 ( FitPass);<\/li>\\n<li>\u10db\u10d4\u10d2\u10dd\u10d1\u10e0\u10e3\u10da \u10d3\u10d0 \u10d2\u10d0\u10dc\u10d5\u10d8\u10d7\u10d0\u10e0\u10d4\u10d1\u10d0\u10d6\u10d4 \u10dd\u10e0\u10d8\u10d4\u10dc\u10e2\u10d8\u10e0\u10d4\u10d1\u10e3\u10da \u10d2\u10e3\u10dc\u10d3\u10e1;<\/li>\\n<li>\u10d0\u10db\u10d4\u10e0\u10d8\u10d9\u10e3\u10da\u10d8 \u10e1\u10e2\u10d0\u10dc\u10d3\u10d0\u10e0\u10e2\u10d4\u10d1\u10d8\u10e1 \u10db\u10d4\u10dc\u10d4\u10ef\u10db\u10d4\u10dc\u10e2\u10e1 \u10d9\u10dd\u10db\u10de\u10d0\u10dc\u10d8\u10d0\u10e8\u10d8;\u10d0\u10db \u10de\u10dd\u10d6\u10d8\u10ea\u10d8\u10d8\u10e1\u10d7\u10d5\u10d8\u10e1 \u10e8\u10d4\u10d0\u10d1\u10d0\u10db\u10d8\u10e1\u10d8 \u10d9\u10d0\u10dc\u10d3\u10d8\u10d3\u10d0\u10e2\u10d8 \u10ee\u10d0\u10e0\u10d7, \u10d7\u10e3:<\/li>\\n<li>\u10e8\u10d4\u10d2\u10d8\u10eb\u10da\u10d8\u10d0\u10d7 <strong>\u10d2\u10d4\u10e0\u10db\u10d0\u10dc\u10e3\u10da, \u10d8\u10e2\u10d0\u10da\u10d8\u10e3\u10e0, \u10d4\u10e1\u10de\u10d0\u10dc\u10e3\u10e0, \u10e4\u10e0\u10d0\u10dc\u10d2\u10e3\u10da<\/strong> \u10d4\u10dc\u10d0\u10d6\u10d4 \u10d7\u10d0\u10d5\u10d8\u10e1\u10e3\u10e4\u10da\u10d0\u10d3 \u10e1\u10d0\u10e3\u10d1\u10d0\u10e0\u10d8 (B2-C1);\u2713 \u10d2\u10d0\u10e5\u10d5\u10d7 \u10d9\u10d0\u10e0\u10d2\u10d8 \u10d9\u10dd\u10db\u10e3\u10dc\u10d8\u10d9\u10d0\u10ea\u10d8\u10d8\u10e1 \u10e3\u10dc\u10d0\u10e0-\u10e9\u10d5\u10d4\u10d5\u10d4\u10d1\u10d8;<\/li>\\n<li>\u10e1\u10ec\u10e0\u10d0\u10e4\u10d0\u10d3 \u10d8\u10d7\u10d5\u10d8\u10e1\u10d4\u10d1\u10d7 \u10d0\u10ee\u10d0\u10da \u10d8\u10dc\u10e4\u10dd\u10e0\u10db\u10d0\u10ea\u10d8\u10d0\u10e1;<\/li>\\n<li>&nbsp;\u10db\u10d6\u10d0\u10d3 \u10ee\u10d0\u10e0\u10d7 \u10d0\u10ee\u10d0\u10da\u10d8 \u10d2\u10d0\u10db\u10dd\u10ec\u10d5\u10d4\u10d5\u10d4\u10d1\u10d8\u10e1\u10d7\u10d5\u10d8\u10e1;\u10d2\u10d0\u10db\u10dd\u10d0\u10d2\u10d6\u10d0\u10d5\u10dc\u10d4\u10d7 \u10d2\u10d0\u10dc\u10d0\u10ea\u10ee\u10d0\u10d3\u10d8 \u10e8\u10d4\u10db\u10d3\u10d4\u10d2 \u10de\u10dd\u10e0\u10e2\u10d0\u10da\u10d6\u10d4:<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p>\u10db\u10e1\u10dd\u10e4\u10da\u10d8\u10dd\u10e1 \u10db\u10d0\u10e1\u10e8\u10e2\u10d0\u10d1\u10d8\u10d7, \u10e9\u10d5\u10d4\u10dc\u10e1 440,000 \u10d9\u10dd\u10da\u10d4\u10d2\u10d0\u10e1\u10d7\u10d0\u10dc \u10d4\u10e0\u10d7\u10d0\u10d3 &nbsp;\u10d5\u10e5\u10db\u10dc\u10d8\u10d7 \u10db\u10dd\u10db\u10ee\u10db\u10d0\u10e0\u10d4\u10d1\u10d4\u10da\u10d7\u10d0 \u10d2\u10d0\u10dc\u10e1\u10d0\u10d9\u10e3\u10d7\u10e0\u10d4\u10d1\u10e3\u10da \u10d2\u10d0\u10db\u10dd\u10ea\u10d3\u10d8\u10da\u10d4\u10d1\u10d0\u10e1 \u10d3\u10d0 \u10d5\u10d4\u10ee\u10db\u10d0\u10e0\u10d4\u10d1\u10d8\u10d7 \u10db\u10e1\u10dd\u10e4\u10da\u10d8\u10dd\u10e8\u10d8 \u10ea\u10dc\u10dd\u10d1\u10d8\u10da \u10d9\u10dd\u10db\u10de\u10d0\u10dc\u10d8\u10d4\u10d1\u10e1 \u10ea\u10d8\u10e4\u10e0\u10e3\u10da\u10d8 \u10e2\u10e0\u10d0\u10dc\u10e1\u10e4\u10dd\u10e0\u10db\u10d0\u10ea\u10d8\u10d8\u10e1 \u10db\u10d0\u10e0\u10d7\u10d5\u10d0\u10e8\u10d8. \u10e9\u10d5\u10d4\u10dc \u10d5\u10d0\u10db\u10d0\u10e7\u10dd\u10d1\u10d7 \u10e9\u10d5\u10d4\u10dc\u10d8 \u10db\u10e0\u10d0\u10d5\u10d0\u10da\u10e4\u10d4\u10e0\u10dd\u10d5\u10d0\u10dc\u10d8 \u10d3\u10d0 \u10db\u10e3\u10da\u10e2\u10d8\u10d9\u10e3\u10da\u10e2\u10e3\u10e0\u10e3\u10da\u10d8 \u10d2\u10e3\u10dc\u10d3\u10d8\u10d7. &nbsp;\u10de\u10d0\u10e2\u10d8\u10d5\u10e1 \u10d5\u10ea\u10d4\u10db\u10d7 \u10d2\u10d0\u10dc\u10e1\u10ee\u10d5\u10d0\u10d5\u10d4\u10d1\u10e3\u10da \u10d9\u10e3\u10da\u10e2\u10e3\u10e0\u10d0\u10e1, \u10d8\u10dc\u10d3\u10d8\u10d5\u10d8\u10d3\u10e3\u10d0\u10da\u10dd\u10d1\u10d0\u10e1\u10d0 \u10d3\u10d0 \u10de\u10d8\u10e0\u10dd\u10d5\u10dc\u10e3\u10da\u10dd\u10d1\u10d0\u10e1, \u10e0\u10d0\u10d3\u10d2\u10d0\u10dc &nbsp; \u10d2\u10d0\u10dc\u10e1\u10ee\u10d5\u10d0\u10d5\u10d4\u10d1\u10e3\u10da\u10dd\u10d1\u10d0 \u10e9\u10d5\u10d4\u10dc\u10d8 \u10e1\u10d8\u10eb\u10da\u10d8\u10d4\u10e0\u10d4\u10d0. \u10d9\u10dd\u10dc\u10ea\u10d4\u10dc\u10e2\u10e0\u10d8\u10e5\u10e1\u10e8\u10d8 \u10e7\u10d5\u10d4\u10da\u10d0\u10e1 \u10d7\u10d0\u10dc\u10d0\u10d1\u10d0\u10e0\u10d8 \u10e8\u10d4\u10e1\u10d0\u10eb\u10da\u10d4\u10d1\u10da\u10dd\u10d1\u10d0 \u10d0\u10e5\u10d5\u10e1&nbsp;&nbsp;\u10d3\u10d0\u10e1\u10d0\u10e5\u10db\u10d3\u10d4\u10e1, \u10db\u10d8\u10e3\u10ee\u10d4\u10d3\u10d0\u10d5\u10d0\u10d3&nbsp;&nbsp;\u10db\u10d8\u10e1\u10d8: \u10e0\u10d4\u10da\u10d8\u10d2\u10d8\u10d8\u10e1, \u10e0\u10d0\u10e1\u10d8\u10e1, \u10e1\u10d4\u10e5\u10e1\u10e3\u10d0\u10da\u10e3\u10e0\u10d8 \u10dd\u10e0\u10d8\u10d4\u10dc\u10e2\u10d0\u10ea\u10d8\u10d8\u10e1, \u10d2\u10d4\u10dc\u10d3\u10d4\u10e0\u10e3\u10da\u10d8 \u10d8\u10d3\u10d4\u10dc\u10e2\u10dd\u10d1\u10d8\u10e1\u10d0 \u10d3\u10d0 \u10e1\u10ee\u10d0 \u10db\u10d0\u10ee\u10d0\u10e1\u10d8\u10d0\u10d7\u10d4\u10d1\u10da\u10d4\u10d1\u10d8\u10e1\u10d0. \u10e9\u10d5\u10d4\u10dc \u10d5\u10d0\u10e9\u10d5\u10d4\u10dc\u10d4\u10d1\u10d7 \u10e9\u10d4\u10dc\u10e1 \u10d9\u10dd\u10da\u10d4\u10d2\u10d4\u10d1\u10e1, \u10d7\u10e3 \u10e0\u10d0\u10db\u10d3\u10d4\u10dc \u10db\u10dc\u10d8\u10e8\u10d5\u10dc\u10d4\u10da\u10dd\u10d5\u10d0\u10dc\u10d8 \u10d0\u10e0\u10d8\u10d0\u10dc \u10d8\u10e1\u10d8\u10dc\u10d8, \u10e0\u10dd\u10d2\u10dd\u10e0\u10ea \u10d9\u10e3\u10da\u10e2\u10e3\u10e0\u10d8\u10e1 \u10dc\u10d0\u10ec\u10d8\u10da\u10d8; \u10d5\u10d0\u10eb\u10da\u10d4\u10d5\u10d7 \u10db\u10d0\u10d7 \u10d9\u10d0\u10e0\u10d8\u10d4\u10e0\u10e3\u10da\u10d8 \u10d2\u10d0\u10dc\u10d5\u10d8\u10d7\u10d0\u10e0\u10d4\u10d1\u10d8\u10e1 \u10e8\u10d4\u10e1\u10d0\u10eb\u10da\u10d4\u10d1\u10da\u10dd\u10d1\u10d0\u10e1; \u10d5\u10d7\u10d0\u10d5\u10d0\u10d6\u10dd\u10d1\u10d7 \u10de\u10e0\u10dd\u10e4\u10d4\u10e1\u10d8\u10e3\u10da\u10d8 \u10db\u10ee\u10d0\u10e0\u10d3\u10d0\u10ed\u10d4\u10e0\u10d8\u10e1, \u10e5\u10dd\u10e3\u10e9\u10d8\u10dc\u10d2\u10d8\u10e1\u10d0 \u10d3\u10d0 \u10db\u10d4\u10dc\u10e2\u10dd\u10e0\u10dd\u10d1\u10d8\u10e1 \u10de\u10e0\u10dd\u10d2\u10e0\u10d0\u10db\u10d4\u10d1\u10e1; \u10e8\u10d4\u10e1\u10e0\u10e3\u10da\u10d4\u10d1\u10d0\u10d6\u10d4 \u10d3\u10d0\u10e4\u10e3\u10eb\u10dc\u10d4\u10d1\u10e3\u10da\u10d8 \u10d0\u10dc\u10d0\u10d6\u10e6\u10d0\u10e3\u10e0\u10d4\u10d1\u10d0\u10e1; \u10db\u10d7\u10d4\u10da\u10d8 \u10ea\u10ee\u10dd\u10d5\u10e0\u10d4\u10d1\u10d8\u10e1 \u10d2\u10d0\u10dc\u10db\u10d0\u10d5\u10da\u10dd\u10d1\u10d0\u10e8\u10d8 \u10db\u10d4\u10d2\u10dd\u10d1\u10e0\u10d4\u10d1\u10d8\u10e1\u10d0 \u10d3\u10d0 \u10d7\u10d0\u10dc\u10d0\u10e2\u10dd\u10da\u10d4\u10d1\u10d8\u10e1 \u10d2\u10da\u10dd\u10d1\u10d0\u10da\u10e3\u10e0\u10d8 \u10e5\u10e1\u10d4\u10da\u10e1 \u10d3\u10d0 \u10e1\u10ee\u10d5\u10d0.&nbsp;&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p class=\\\"mb-2 whitespace-pre-wrap\\\">If you feel that you need challenges in life that will help you in your professional development, and you are motivated and want to start a new stage in your career, then join our global team! Become a German-speaking Customer Support Specialist. What do we offer you?!<\/p>\\n<ul>\\n<li>One of the most competitive salaries in the market;<\/li>\\n<li>A flexible bonus system;<\/li>\\n<li>A wide range of career advancement and development opportunities;<\/li>\\n<li>The best family health and life insurance package;<\/li>\\n<li>Corporate offers at 40 sports and wellness facilities nationwide (FitPass);<\/li>\\n<li>A friendly and development-oriented team;<\/li>\\n<li>Management based on American standards within the company.<\/li>\\n<\/ul>\\n<p class=\\\"mb-2 whitespace-pre-wrap\\\">You are a suitable candidate for this position if:<\/p>\\n<ul>\\n<li>You can speak fluently in <strong>German, Italian, Spanish, or French<\/strong> (B2-C1 level);<\/li>\\n<li>You have good communication skills;<\/li>\\n<li>You quickly adapt to new information;<\/li>\\n<li>You are ready for new challenges.<\/li>\\n<\/ul>\\n<p class=\\\"mb-2 whitespace-pre-wrap\\\">&nbsp;<\/p>\\n<p class=\\\"mb-2 whitespace-pre-wrap\\\">Together with our 440,000 colleagues worldwide, we create exceptional customer experiences and assist world-renowned companies in managing digital transformations. We pride ourselves on our diverse and multicultural team. We respect different cultures, individualities, and personalities because diversity is our strength. At Concentrix, everyone has an equal opportunity for employment, regardless of religion, race, sexual orientation, gender identity, and other characteristics. We show our colleagues how important they are as part of the culture; we offer them career development opportunities; we provide professional support, coaching, and mentoring programs; performance-based compensation; a global network of friends and peers for life, and more.<\/p>\",\"ats_external_id\":\"GE-53\",\"location\":\"Tbilisi, Tbilisi\",\"job_type\":\"\",\"salary\":null,\"salary_type\":\"\",\"salary_currency\":null,\"updated_at\":\"2026-09-04T03:59:15.937+04:00\",\"created_at\":\"2026-05-18T15:47:50.610+04:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-georgia.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81Mw?\",\"apply_url\":\"https:\/\/concentrix-georgia.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81Mw\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"de\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-georgia\",\"internal_job_listing\":\"1\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"1\",\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"1\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":\"0\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"257\",\"campaign_id\":\"569\",\"campaign_title\":\"French | Customer Service | Athens | Qonto FR ad\",\"campaign_type\":\"job_application\",\"job_title\":\"Conseiller(\u00e8re) Client\u00e8le \u2013 Banque en Ligne\",\"street\":\"\",\"address\":\"\",\"city\":\"Athens\",\"state\":null,\"postal_code\":null,\"region\":null,\"country\":\"Greece\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p><strong>Description du Poste<\/strong><br \/>Nous recrutons des <strong data-start=\\\"146\\\" data-end=\\\"171\\\">Conseillers Client&egrave;le<\/strong> pour accompagner l&rsquo;un de nos partenaires majeurs du secteur financier, acteur international de la <strong data-start=\\\"270\\\" data-end=\\\"289\\\">banque en ligne<\/strong> d&eacute;di&eacute; aux freelances et aux PME. Rejoignez notre &eacute;quipe dynamique de <strong data-start=\\\"362\\\" data-end=\\\"389\\\">#GameChangers &agrave; Ath&egrave;nes<\/strong> et mettez &agrave; profit vos comp&eacute;tences en communication dans un environnement international et innovant.<\/p>\\n<div>\\n<div><strong>Pourquoi nous rejoindre<\/strong><\/div>\\n<\/div>\\n<div>\\n<div>Vous &ecirc;tes passionn&eacute;(e) par la relation client et souhaitez offrir une exp&eacute;rience unique ? Vous aimez aider les autres et &eacute;voluer dans un environnement dynamique ? Rejoignez notre &eacute;quipe multiculturelle de <strong data-start=\\\"146\\\" data-end=\\\"171\\\">Conseillers Client&egrave;le<\/strong> et mettez &agrave; profit vos comp&eacute;tences en communication en <strong>Fran&ccedil;ais<\/strong> au service d'une fintech innovante.<\/div>\\n<\/div>\\n<div>\\n<p data-start=\\\"660\\\" data-end=\\\"844\\\">Chaque journ&eacute;e sera diff&eacute;rente : vous accompagnerez des clients professionnels sur leurs besoins bancaires et contribuerez &agrave; leur offrir une exp&eacute;rience fluide, fiable et personnalis&eacute;e.<\/p>\\n<\/div>\\n<div>\\n<div>&nbsp;<\/div>\\n<div><strong>Vos missions:<\/strong><\/div>\\n<\/div>\\n<ul>\\n<li data-section-id=\\\"qf69e9\\\" data-start=\\\"873\\\" data-end=\\\"932\\\">G&eacute;rer les demandes via appels, emails et chat<\/li>\\n<li data-section-id=\\\"g1x9m6\\\" data-start=\\\"933\\\" data-end=\\\"1016\\\">Identifier et analyser les besoins des clients afin d&rsquo;assurer leur satisfaction<\/li>\\n<li data-section-id=\\\"1ank9bn\\\" data-start=\\\"1017\\\" data-end=\\\"1100\\\">&Eacute;tablir une relation de confiance gr&acirc;ce &agrave; une communication claire et proactive<\/li>\\n<li data-section-id=\\\"19r0k92\\\" data-start=\\\"1101\\\" data-end=\\\"1213\\\">Fournir des informations pr&eacute;cises concernant les services bancaires (comptes, paiements, transactions, etc.)<\/li>\\n<li data-section-id=\\\"xuzwqv\\\" data-start=\\\"1214\\\" data-end=\\\"1312\\\">Atteindre les objectifs individuels et collectifs (qualit&eacute;, productivit&eacute;, satisfaction client)<\/li>\\n<li data-section-id=\\\"1dovbqs\\\" data-start=\\\"1313\\\" data-end=\\\"1385\\\">Assurer le suivi des interactions clients et la gestion des dossiers<\/li>\\n<li data-section-id=\\\"7mrfyo\\\" data-start=\\\"1386\\\" data-end=\\\"1450\\\">Respecter les proc&eacute;dures, politiques et normes de conformit&eacute;<\/li>\\n<\/ul>\\n<p data-start=\\\"0\\\" data-end=\\\"29\\\"><strong data-start=\\\"0\\\" data-end=\\\"29\\\">Sp&eacute;cificit&eacute;s du poste :<\/strong><\/p>\\n<ul data-start=\\\"31\\\" data-end=\\\"354\\\">\\n<li data-section-id=\\\"xzha16\\\" data-start=\\\"31\\\" data-end=\\\"90\\\">Possibilit&eacute; de t&eacute;l&eacute;travail apr&egrave;s 3 mois d&rsquo;anciennet&eacute;<\/li>\\n<li data-section-id=\\\"dkkjjc\\\" data-start=\\\"91\\\" data-end=\\\"199\\\">Horaires flexibles : 5 jours par semaine (lundi au dimanche), 8h par jour, entre 7h et 2h du matin<\/li>\\n<li data-section-id=\\\"94fcee\\\" data-start=\\\"200\\\" data-end=\\\"298\\\">Majorations attractives pour les heures de nuit (apr&egrave;s 22h) et les dimanches travaill&eacute;s<\/li>\\n<li data-section-id=\\\"1fjqsgv\\\" data-start=\\\"299\\\" data-end=\\\"354\\\">Bonus fid&eacute;lit&eacute; apr&egrave;s 1 an sur le projet<\/li>\\n<\/ul>\\n<div>\\n<div><strong>Profil recherch&eacute;:<\/strong><\/div>\\n<\/div>\\n<ul>\\n<li data-section-id=\\\"c4bfs6\\\" data-start=\\\"1482\\\" data-end=\\\"1549\\\">Exp&eacute;rience en service client ou en relation client&egrave;le appr&eacute;ci&eacute;e<\/li>\\n<li data-section-id=\\\"1amdkuq\\\" data-start=\\\"1550\\\" data-end=\\\"1578\\\">Fran&ccedil;ais courant (C2)<\/li>\\n<li data-section-id=\\\"5cprwp\\\" data-start=\\\"1579\\\" data-end=\\\"1603\\\">Niveau d'Anglais interm&eacute;diaire serait un atout, mais pas obligatoire<\/li>\\n<li data-section-id=\\\"avhg1y\\\" data-start=\\\"1604\\\" data-end=\\\"1681\\\">Forte orientation client et bonne compr&eacute;hension des attentes utilisateurs<\/li>\\n<li data-section-id=\\\"dxto1s\\\" data-start=\\\"1682\\\" data-end=\\\"1768\\\">Excellentes comp&eacute;tences en communication, r&eacute;solution de probl&egrave;mes et &eacute;coute active<\/li>\\n<li data-section-id=\\\"cjo54\\\" data-start=\\\"1769\\\" data-end=\\\"1805\\\">Bonnes capacit&eacute;s r&eacute;dactionnelles<\/li>\\n<li data-section-id=\\\"rmg8f2\\\" data-start=\\\"1806\\\" data-end=\\\"1896\\\">Capacit&eacute; &agrave; g&eacute;rer plusieurs t&acirc;ches dans un environnement dynamique et orient&eacute; objectifs<\/li>\\n<li data-section-id=\\\"12agx01\\\" data-start=\\\"1897\\\" data-end=\\\"1959\\\">Sens des responsabilit&eacute;s et souci de la qualit&eacute; du travail<\/li>\\n<\/ul>\\n<div>\\n<div><strong>Ce que nous offrons:<\/strong><\/div>\\n<\/div>\\n<ul>\\n<li data-section-id=\\\"3jo8ix\\\" data-start=\\\"136\\\" data-end=\\\"254\\\">Relocation 100 % prise en charge (billets d&rsquo;avion, logement, transport) pour un d&eacute;marrage en toute s&eacute;r&eacute;nit&eacute;<\/li>\\n<li data-section-id=\\\"1usc7b8\\\" data-start=\\\"255\\\" data-end=\\\"324\\\">CDI d&egrave;s le premier jour pour une stabilit&eacute; professionnelle<\/li>\\n<li data-section-id=\\\"cfcysb\\\" data-start=\\\"325\\\" data-end=\\\"383\\\">R&eacute;mun&eacute;ration attractive avec 14 salaires par an<\/li>\\n<li data-section-id=\\\"147qw5p\\\" data-start=\\\"384\\\" data-end=\\\"448\\\">Bonus mensuel jusqu&rsquo;&agrave; 10 % bas&eacute; sur votre performance<\/li>\\n<li data-section-id=\\\"1a6m81t\\\" data-start=\\\"449\\\" data-end=\\\"527\\\">Carte tickets restaurant (Up Hellas Mastercard) pour vos d&eacute;jeuners<\/li>\\n<li data-section-id=\\\"1cny4eg\\\" data-start=\\\"528\\\" data-end=\\\"603\\\">Assurance sant&eacute; priv&eacute;e + soins dentaires pour votre tranquillit&eacute;<\/li>\\n<li data-section-id=\\\"19soa8g\\\" data-start=\\\"604\\\" data-end=\\\"698\\\">Opportunit&eacute;s de carri&egrave;re &agrave; l&rsquo;international gr&acirc;ce &agrave; un programme de mobilit&eacute; interne<\/li>\\n<li data-section-id=\\\"3bpy0g\\\" data-start=\\\"699\\\" data-end=\\\"779\\\">&Eacute;v&eacute;nements collaborateurs r&eacute;guliers pour partager des moments uniques<\/li>\\n<li data-section-id=\\\"1b4trwl\\\" data-start=\\\"780\\\" data-end=\\\"862\\\">Salle de sport gratuite &amp; activit&eacute;s bien-&ecirc;tre pour prendre soin de vous<\/li>\\n<li data-section-id=\\\"47gs7s\\\" data-start=\\\"863\\\" data-end=\\\"946\\\">Cin&eacute;ma rooftop avec vue sur l&rsquo;Acropole &ndash; une exp&eacute;rience unique &agrave; Ath&egrave;nes<\/li>\\n<li data-section-id=\\\"n1zcc4\\\" data-start=\\\"947\\\" data-end=\\\"1033\\\">Restaurant sur site pour profiter de vos pauses d&eacute;jeuner avec vos coll&egrave;gues<\/li>\\n<\/ul>\\n<p>Vous partagez nos valeurs de reconnaissance, int&eacute;grit&eacute;, esprit d&rsquo;&eacute;quipe et engagement, et vous avez &agrave; c&oelig;ur de cr&eacute;er l&rsquo;effet &ldquo;wow&rdquo; ? Plus que votre parcours, c&rsquo;est votre motivation et votre personnalit&eacute; qui feront la diff&eacute;rence et vous permettront de rejoindre notre communaut&eacute; dynamique.<\/p>\\n<p>Veuillez noter que les candidats non ressortissants de l&rsquo;Union europ&eacute;enne doivent disposer d&rsquo;un permis de travail valide en Gr&egrave;ce pour &ecirc;tre &eacute;ligibles.<\/p>\\n<p data-start=\\\"1230\\\" data-end=\\\"1301\\\"><em><strong>Concentrix Gr&egrave;ce est un employeur garantissant l&rsquo;&eacute;galit&eacute; des chances.<\/strong><\/em><\/p>\\n<p data-start=\\\"1303\\\" data-end=\\\"1576\\\"><em><strong>Concentrix consid&egrave;re la diversit&eacute; comme une richesse fondamentale et offre &agrave; chacun un acc&egrave;s &eacute;quitable &agrave; l&rsquo;emploi, ind&eacute;pendamment du genre, de l&rsquo;&acirc;ge, de la religion, de l&rsquo;origine ethnique ou de toute autre caract&eacute;ristique prot&eacute;g&eacute;e par la l&eacute;gislation nationale en vigueur.<\/strong><\/em><\/p>\",\"ats_external_id\":\"GR-569\",\"location\":\"Athens\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-09-16T16:40:52.458+03:00\",\"created_at\":\"2026-05-18T14:48:46.717+03:00\",\"latitude\":\"37.9838096\",\"longitude\":\"23.7275388\",\"landing_page_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81Njk?\",\"apply_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81Njk\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":null,\"locale\":\"fr\",\"remote_type\":\"wfh_flexible\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-greece\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"1\",\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":null,\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"1730\",\"campaign_id\":\"741\",\"campaign_title\":\"ByteDance GEC - RCS \/ Polish \/ BM \/ Lisbon \/ WB\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Representative (Polish-Speaking) \u2013 Global e-Commerce - 1000\u20ac Welcome Bonus\",\"street\":null,\"address\":null,\"city\":\"Lisbon\",\"state\":\"Lisbon\",\"postal_code\":null,\"region\":\"Lisboa\",\"country\":\"Portugal\",\"short_description\":\"Experience the power of a game-changing career!\",\"long_description\":\"<h1>1000&euro; Welcome Bonus | Lisbon | On-Site<\/h1>\\n<p><strong>Experience the power of a game-changing career!<\/strong><\/p>\\n<p>Ready for your next career move? Join Concentrix, a global technology and services leader powering some of the world&rsquo;s best-known brands across 70+ countries.<\/p>\\n<p>As a <strong>Customer Service Representative<\/strong>, you&rsquo;ll support users across social media and e-commerce, helping resolve issues and delivering a high-quality customer experience.<\/p>\\n<h3>What&rsquo;s in it for you?<\/h3>\\n<ul>\\n<li>\\n<p><strong>&euro;1,000 Welcome Bonus<\/strong><\/p>\\n<\/li>\\n<li>\\n<p>Competitive salary + additional bonuses<\/p>\\n<\/li>\\n<li>\\n<p><strong>100% paid training<\/strong><\/p>\\n<\/li>\\n<li>\\n<p>Free learning and leadership development programs<\/p>\\n<\/li>\\n<li>\\n<p>Real career growth opportunities &mdash; around 80% of our managers are promoted internally<\/p>\\n<\/li>\\n<li>\\n<p>Bring-a-Friend referral bonuses<\/p>\\n<\/li>\\n<li>\\n<p>Central Lisbon location<\/p>\\n<\/li>\\n<\/ul>\\n<h3>What will you do?<\/h3>\\n<ul>\\n<li>\\n<p>Investigate and resolve customer issues related to orders, deliveries and logistics<\/p>\\n<\/li>\\n<li>\\n<p>Review cases within agreed deadlines and quality standards<\/p>\\n<\/li>\\n<li>\\n<p>Escalate complex issues according to established procedures and knowledge base guidelines<\/p>\\n<\/li>\\n<li>\\n<p>Keep customers informed throughout the resolution process<\/p>\\n<\/li>\\n<li>\\n<p>Help achieve customer satisfaction, service quality and productivity targets<\/p>\\n<\/li>\\n<\/ul>\\n<h3>What are we looking for?<\/h3>\\n<ul>\\n<li>\\n<p><strong>C1 level Polish<\/strong>, written and spoken<\/p>\\n<\/li>\\n<li>\\n<p><strong>B2 level English<\/strong>, written and spoken<\/p>\\n<\/li>\\n<li>\\n<p>A college degree or equivalent diploma<\/p>\\n<\/li>\\n<li>\\n<p>Good understanding of e-commerce<\/p>\\n<\/li>\\n<li>\\n<p>Experience in a Contact Centre (voice and non-voice) or customer service environment<\/p>\\n<\/li>\\n<li>\\n<p>Availability to work <strong>rotating 24\/7 shifts<\/strong><\/p>\\n<\/li>\\n<li>\\n<p>Ability to work independently and as part of a team<\/p>\\n<\/li>\\n<li>\\n<p>Familiarity with social media products and a basic understanding of digital advertising<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>Don&rsquo;t tick every box?<\/strong> We still encourage you to apply! Your experience may be a great fit for this or another opportunity at Concentrix.<\/p>\\n<h3>Ready for your next career move?<\/h3>\\n<p>Join a global community of <strong>440,000+ Game-Changers across 70+ countries<\/strong> and access the training, support and opportunities to build your future.<\/p>\\n<p><strong>Apply now and become a Game-Changer!<\/strong><\/p>\\n<p><strong>Equal Opportunity Employer<\/strong><\/p>\\n<p>Concentrix is committed to equal employment opportunities and a diverse, inclusive workplace free from discrimination and harassment. All recruitment decisions are based on business needs, job requirements and professional qualifications, in accordance with applicable law.<\/p>\\n<p><strong>Eligibility to work<\/strong><\/p>\\n<p>In accordance with Portuguese law, only applicants legally authorized to work in Portugal will be considered for this position.<\/p>\",\"ats_external_id\":\"PT-741\",\"location\":\"Lisbon, Lisboa\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-14T15:53:00.201+01:00\",\"created_at\":\"2026-05-18T12:11:40.818+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83NDE?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83NDE\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"3\",\"auto_call\":\"0\",\"on_erp_listing\":\"0\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"1731\",\"campaign_id\":\"740\",\"campaign_title\":\"ByteDance GEC - RCS \/ Dutch \/ BM \/ Lisbon \/ WB\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Representative (Dutch-Speaking) \u2013 Global e-Commerce - 2000\u20ac Welcome Bonus\",\"street\":null,\"address\":null,\"city\":\"Lisbon\",\"state\":\"Lisbon\",\"postal_code\":null,\"region\":\"Lisboa\",\"country\":\"Portugal\",\"short_description\":\"Ready for your next career move?\",\"long_description\":\"<h2>2000&euro; Welcome Bonus | Lisbon | On-Site<\/h2>\\n<p><strong>Ready for your next career move? Join Concentrix and earn a &euro;2,000 Welcome Bonus!<\/strong><\/p>\\n<p>Join Concentrix, a global technology and services leader powering some of the world&rsquo;s best-known brands across 70+ countries. Bring your communication skills to a dynamic digital environment, support users across social media and e-commerce, and take the next step in your career.<\/p>\\n<h3>What&rsquo;s in it for you?<\/h3>\\n<ul>\\n<li>\\n<p><strong>&euro;2,000 Welcome Bonus<\/strong><\/p>\\n<\/li>\\n<li>\\n<p>Competitive salary + additional bonuses<\/p>\\n<\/li>\\n<li>\\n<p><strong>100% paid training<\/strong><\/p>\\n<\/li>\\n<li>\\n<p>Real career growth opportunities<\/p>\\n<\/li>\\n<li>\\n<p>Free learning and leadership development programs<\/p>\\n<\/li>\\n<li>\\n<p>Bring-a-Friend referral bonuses<\/p>\\n<\/li>\\n<li>\\n<p>Central Lisbon location<\/p>\\n<\/li>\\n<\/ul>\\n<h3>What will you do?<\/h3>\\n<p>As a <strong>Customer Service Representative<\/strong>, you will:<\/p>\\n<ul>\\n<li>\\n<p>Investigate and resolve customer issues related to orders, deliveries and logistics<\/p>\\n<\/li>\\n<li>\\n<p>Review cases within agreed deadlines and quality standards<\/p>\\n<\/li>\\n<li>\\n<p>Escalate complex issues according to established procedures and knowledge base guidelines<\/p>\\n<\/li>\\n<li>\\n<p>Keep customers informed throughout the resolution process<\/p>\\n<\/li>\\n<li>\\n<p>Help improve customer satisfaction, service quality and resolution times<\/p>\\n<\/li>\\n<li>\\n<p>Contribute to a seamless customer experience across different support channels<\/p>\\n<\/li>\\n<\/ul>\\n<h3>What are we looking for?<\/h3>\\n<ul>\\n<li>\\n<p><strong>C1 level Dutch<\/strong>, written and spoken<\/p>\\n<\/li>\\n<li>\\n<p><strong>B2 level English<\/strong>, written and spoken<\/p>\\n<\/li>\\n<li>\\n<p>A college degree or equivalent diploma<\/p>\\n<\/li>\\n<li>\\n<p>Good understanding of e-commerce<\/p>\\n<\/li>\\n<li>\\n<p>Experience in a Contact Centre (voice and non-voice) or customer service environment<\/p>\\n<\/li>\\n<li>\\n<p>Availability to work <strong>rotating 24\/7 shifts<\/strong><\/p>\\n<\/li>\\n<li>\\n<p>Ability to work independently and as part of a team<\/p>\\n<\/li>\\n<li>\\n<p>Familiarity with social media platforms and a basic understanding of digital advertising<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>Don&rsquo;t tick every box?<\/strong> We still encourage you to apply! Your experience may be a great fit for this or another opportunity at Concentrix.<\/p>\\n<h3>Your next career move comes with a &euro;2,000 bonus!<\/h3>\\n<p>Join a global community of <strong>440,000+ Game-Changers across 70+ countries<\/strong> and benefit from the training, support and career opportunities you need to grow professionally.<\/p>\\n<p><strong>Apply now and become a Game-Changer!<\/strong><\/p>\\n<h3>Equal Opportunity Employer<\/h3>\\n<p>Concentrix is committed to equal employment opportunities and a diverse, inclusive workplace free from discrimination and harassment. All recruitment decisions are based on business needs, job requirements and professional qualifications, in accordance with applicable law.<\/p>\\n<h3>Eligibility to work<\/h3>\\n<p>In accordance with Portuguese law, only applicants legally authorized to work in Portugal will be considered for this position.<\/p>\",\"ats_external_id\":\"PT-740\",\"location\":\"Lisbon, Lisboa\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-14T16:40:38.224+01:00\",\"created_at\":\"2026-05-18T12:02:50.059+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83NDA?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83NDA\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"3\",\"auto_call\":\"0\",\"on_erp_listing\":\"0\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"1249\",\"campaign_id\":\"18894\",\"campaign_title\":\"Operations Manager I R1729708\",\"campaign_type\":\"job_application\",\"job_title\":\"Operations Manager II\",\"street\":\"IND Gurgaon - Bldg 6 Ground Floor & 1st Floor Tower B DLF IT SEZ\",\"address\":\"IND Gurgaon - Bldg 6 Ground Floor & 1st Floor Tower B DLF IT SEZ\",\"city\":\"Gurugram\",\"state\":\"Hary\u0101na\",\"postal_code\":\"122002\",\"region\":null,\"country\":\"India\",\"short_description\":\"The Operations Manager I is responsible for coaching and supervising a group of Team Leaders. This position is also responsible for ensuring Client Service Level Agreement and financial expectations are achieved.\",\"long_description\":\"<p>Concentrix is a technology-enabled global business services company specializing in customer engagement and improving business performance. We partner with ambitious, progressive executives around the world to future-proof their business and stay ahead of the competition and customer expectations.<\/p><p>\u00a0<\/p><p><b>Role and Key Responsibilities:<\/b><\/p><p>\u00a0<\/p><p>\u2022 Analyze and maintain all Client Service Level Agreements; implement improvement plans as needed\u00a0\u00a0\u00a0<\/p><p>\u2022 Maximize revenue generation to reach long and short-term financial projects (i.e. data collection for billable\/non-billable hours, forecasting, budgeting, etc.)<\/p><p>\u2022 Selecting, training, developing, and managing performance of direct reports and their associates; including planning and assigning work for staff in accordance with the organization\u2019s policies and applicable legal requirements<\/p><p>\u2022 Manage and review operational reports (Attendance adherence, PFP, Client scorecard, Metrics management reports)<\/p><p>\u2022 Create and maximize relationships with client partners<\/p><p>\u2022 Provide leadership and guidance to direct reports to ensure consistent administration of company policies and standards;\u00a0 define and implement any corrective actions needed to meet operational performance<\/p><p>\u2022 Conduct regular one-on-ones with direct reports to review individual performance, the performance of their team and offer on-going developmental coaching<\/p><p>\u2022 Create a positive work environment through employee engagement; resolve employee relation issues in a professional and timely manner<\/p><p>\u2022 Participate in cross functional meetings to review information received from operational support functions - Training, HR, Quality, WFM, TA.- and partner to define action plans that resolve issues and drive continuous improvement<\/p><p>\u2022 Implement best practices and over-deliver for clients, drive consistent performance, evaluate staffing needs, with input from BD and Client and make adjustments to meet changing requirements<\/p><p>\u2022 Attend business reviews with the client<\/p><p>\u2022 Handle a team of team leaders<\/p><p>\u00a0\u00a0\u00a0<\/p><p><b>\u00a0<\/b><\/p><p><b>Key skills and knowledge:<\/b><\/p><p><b>\u00a0<\/b><\/p><p>\u00a0<\/p><p>\u2022 Associate\u2019s degree in a related field with more than seven years of experience (with at least two years of Progressive Management Experience) preferred<\/p><p>\u2022 Call center experience preferred\u00a0<\/p><p>\u2022 Demonstrated ability to coach and develop action plans, which maximize performance, and provide effective feedback<\/p><p>\u2022 Demonstrated ability to analyze and improve work processes; establish a course of action for self and others to accomplish a specific goal<\/p><p>\u2022 Work well under pressure and follow through on items to completion while maintaining professional demand<\/p><p>\u2022 Excellent communication skills, both written and verbal. Ability to effectively present information to internal and external associates<\/p><p>\u2022 Demonstrated ability to organize and prioritize projects in a fast-paced and deadline-oriented business environment<\/p><p>\u2022 Demonstrated ability to mentor, coach and provide direction to team members<\/p><p>\u2022 Willingness to work in a flexible schedule<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u00a0\u00a0\u00a0<\/p><p><b>\u00a0<\/b><\/p><p><b>Educational Qualification : <\/b>Graduate<\/p><p>\u00a0<\/p><p><b>Disclaimer:-<\/b><\/p><p>&#39;Neither Concentrix nor any authorized 3rd party who assist with our recruitment process, ever ask candidates for \u2018recruitment\u2019, \u2018processing\u2019 or any other kind of fees in exchange for offer letters from Concentrix. 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We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as a<strong>&nbsp;<\/strong><strong>Inbound Sales Advisor <\/strong><strong>in Portugal (Full Remote)<\/strong>&nbsp;you will ensure that performance goals are met across all operations. 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We'll do our best to match you with the right job, whether it&rsquo;s this or another role.<\/p>\\n<p><strong>What&rsquo;s in it for you<\/strong><\/p>\\n<p>In this role, we offer benefits that help you support your unique lifestyle:<\/p>\\n<ul>\\n<li>Competitive salary and bonuses<\/li>\\n<li>Full Work from Home in&nbsp;Portugal<\/li>\\n<li>Bring-a-friend (referral) bonus opportunities<\/li>\\n<li>Full paid training on the company and the project you'll be working on<\/li>\\n<li>Career development programs<\/li>\\n<\/ul>\\n<p><strong>Experience the best version of you!<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p><strong>Concentrix is an equal-opportunity employer<\/strong><\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. 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We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as a<strong> Content Moderator in Lisbon, Portugal (On-Site)<\/strong>&nbsp;you will make use of your skills, supporting our client's different areas of social media. And be an active part in ensuring client guidelines, promoting, and actively participating in the service improvements provided to all users.<\/p>\\n<p><strong>Career growth and personal development<\/strong><\/p>\\n<p>We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed. At Concentrix, there&rsquo;s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p><strong>What you will do in this role<\/strong><\/p>\\n<p>As a Content Moderator, you will:<\/p>\\n<ul>\\n<li>From the beginning, you will take an active role in continuously seeking for initiatives to enhance service and improve the overall user experience;<\/li>\\n<li>Review, audit and moderate contents from the end customer and copyright;<\/li>\\n<li>Take an active role in reviewing user behaviors as well as ensuring the rules of the Social Media areas;<\/li>\\n<li>Analyse reports according to protocols, procedures and instructions as starting point, maintaining a high level of quality in each report;<\/li>\\n<li>Be a central point of moderation between Social Media users, applying our guidelines with reference to nuanced and context-dependent policies in an evolving environment;<\/li>\\n<li>Make autonomous decisions against challenging issues of a potentially sensitive or business-critical nature.<\/li>\\n<\/ul>\\n<p><strong>Your qualifications<\/strong><\/p>\\n<p>Concentrix is a great match if you:<\/p>\\n<ul>\\n<li>Are fluent, both, verbal and written in European Portuguese (C1)<\/li>\\n<li>Are fluent, both, verbal and written in English (B2)<\/li>\\n<li>Have at least 6 months of relevant experience in related fields<\/li>\\n<li>Have a strong customer service oriented skills<\/li>\\n<li>Have high tolerance for repetitive work in a fast-paced, high production work environment<\/li>\\n<li>Have the ability to work as a team member, as well as independently<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p>If you feel you don&rsquo;t check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it&rsquo;s this or another role.<\/p>\\n<p><strong>What&rsquo;s in it for you<\/strong><\/p>\\n<p>In this role, we offer benefits that help you support your unique lifestyle:<\/p>\\n<ul>\\n<li>Competitive salary and performance bonus<\/li>\\n<li>Central location in Lisbon, Portugal<\/li>\\n<li>Bring-a-friend (referral) bonus opportunities<\/li>\\n<li>Full paid training on the company and the project you'll be working on<\/li>\\n<li>Career development programs<\/li>\\n<\/ul>\\n<p><strong>Experience the best version of you!<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p><strong>Concentrix is an equal-opportunity employer<\/strong><\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. 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We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as a<strong>&nbsp;Content Moderator in Porto, Portugal (On-Site)<\/strong>&nbsp;you will make use of your skills, supporting our client's different areas of social media. And be an active part in ensuring client guidelines, promoting, and actively participating in the service improvements provided to all users.<\/p>\\n<p><strong>Career growth and personal development<\/strong><\/p>\\n<p>We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed. At Concentrix, there&rsquo;s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p><strong>What you will do in this role<\/strong><\/p>\\n<p>As a Content Moderator, you will:<\/p>\\n<ul>\\n<li>From the beginning, you will take an active role in continuously seeking for initiatives to enhance service and improve the overall user experience;<\/li>\\n<li>Review, audit and moderate contents from the end customer and copyright;<\/li>\\n<li>Take an active role in reviewing user behaviors as well as ensuring the rules of the Social Media areas;<\/li>\\n<li>Analyse reports according to protocols, procedures and instructions as starting point, maintaining a high level of quality in each report;<\/li>\\n<li>Be a central point of moderation between Social Media users, applying our guidelines with reference to nuanced and context-dependent policies in an evolving environment;<\/li>\\n<li>Make autonomous decisions against challenging issues of a potentially sensitive or business-critical nature.<\/li>\\n<\/ul>\\n<p><strong>Your qualifications<\/strong><\/p>\\n<p>Concentrix is a great match if you:<\/p>\\n<ul>\\n<li>Are fluent, both, verbal and written in Turkish (C1)<\/li>\\n<li>Are fluent, both, verbal and written in English (B2)<\/li>\\n<li>Have at least 6 months of relevant experience in related fields<\/li>\\n<li>Have a strong customer service oriented skills<\/li>\\n<li>Have high tolerance for repetitive work in a fast-paced, high production work environment<\/li>\\n<li>Have the ability to work as a team member, as well as independently<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p>If you feel you don&rsquo;t check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it&rsquo;s this or another role.<\/p>\\n<p><strong>What&rsquo;s in it for you<\/strong><\/p>\\n<p>In this role, we offer benefits that help you support your unique lifestyle:<\/p>\\n<ul>\\n<li>Competitive salary and performance bonus<\/li>\\n<li>Central location in Porto,&nbsp;Portugal<\/li>\\n<li>Bring-a-friend (referral) bonus opportunities<\/li>\\n<li>Full paid training on the company and the project you'll be working on<\/li>\\n<li>Career development programs<\/li>\\n<\/ul>\\n<p><strong>Experience the best version of you!<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p><strong>Concentrix is an equal-opportunity employer<\/strong><\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em><\/p>\\n<p><strong>Eligibility to work<\/strong><\/p>\\n<p>In accordance with Portugal&rsquo;s law, only applicants who are legally authorized to work in Portugal will be considered for this position.<\/p>\\n<p>&nbsp;<\/p>\",\"ats_external_id\":\"PT-715\",\"location\":\"Porto, Porto\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-03T00:59:03.808+01:00\",\"created_at\":\"2026-05-15T14:30:53.379+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83MTU?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83MTU\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"3\",\"auto_call\":\"0\",\"on_erp_listing\":\"0\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"1735\",\"campaign_id\":\"714\",\"campaign_title\":\"Volkswagen Digital \/ English \/ BM \/ Braga\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Representative (English-speaking) - Volkswagen \",\"street\":null,\"address\":null,\"city\":\"Braga\",\"state\":\"Braga\",\"postal_code\":null,\"region\":\"Braga\",\"country\":\"Portugal\",\"short_description\":\"Experience the power of a game-changing career!\",\"long_description\":\"<p>Are you looking for what&rsquo;s next? We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/p>\\n<p>&nbsp;<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as a<strong>&nbsp;Customer Service Representative for Volkswagen in Braga, Portugal (On-Site)<\/strong>&nbsp;you will ensure that performance goals are met across all operations. And that we fulfill client expectations related to operational excellence: high targets regarding quality, efficiency &amp; customer journey improvement.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Career growth and personal development<\/strong><\/p>\\n<p>We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed. At Concentrix, there&rsquo;s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>What you will do in this role<\/strong><\/p>\\n<p>As a&nbsp;Customer Service Representative, you will:<\/p>\\n<ul>\\n<li>Respond to customer requests via multiple channels, updating CRM systems with relevant information.<\/li>\\n<li>Build strong customer relationships by handling inquiries with speed and professionalism.<\/li>\\n<li>Promote customer retention and loyalty by supporting successful inquiry outcomes.<\/li>\\n<li>Maintain professional, empathetic relationships with all customers.<\/li>\\n<li>Collaborate effectively with team members and management.<\/li>\\n<li>Provide feedback on emerging issues and identify improvement areas proactively<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Your qualifications<\/strong><\/p>\\n<p>Concentrix is a great match if you:<\/p>\\n<ul>\\n<li>Have a high level of English (written and oral)&nbsp;<\/li>\\n<li>Have 1 year of experience in technical roles or automotive customer service<\/li>\\n<li>Are passionate about automotive topics and skilled in digital tech<\/li>\\n<li>Are able of understanding the policies, procedures, and warranties and you are familiar with market geography<\/li>\\n<li>Are empowered to make independent decisions with strong documentation skills<\/li>\\n<li>Are skilled in resolving issues, and providing solution<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p>If you feel you don&rsquo;t check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it&rsquo;s this or another role.<\/p>\\n<p>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>What&rsquo;s in it for you<\/strong><\/p>\\n<p>In this role, we offer benefits that help you support your unique lifestyle:<\/p>\\n<ul>\\n<li>Full-time with indefinite contracts (negotiable depending on your experience and our client's needs)<\/li>\\n<li>Competitive salary and performance bonus<\/li>\\n<li>Central location in Braga, Portugal<\/li>\\n<li>Bring-a-friend (referral) bonus opportunities<\/li>\\n<li>Full paid training on the company and the project you'll be working on<\/li>\\n<li>Career development programs<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Experience the best version of you!<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Concentrix is an equal-opportunity employer<\/strong><\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em><\/p>\\n<p>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Eligibility to work<\/strong><\/p>\\n<p>In accordance with Portugal&rsquo;s law, only applicants who are legally authorized to work in Portugal will be considered for this position.<\/p>\\n<p>&nbsp;<\/p>\",\"ats_external_id\":\"PT-714\",\"location\":\"Braga, Braga\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-20T16:30:34.297+01:00\",\"created_at\":\"2026-05-15T14:19:14.136+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83MTQ?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83MTQ\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"3\",\"auto_call\":\"0\",\"on_erp_listing\":\"0\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"1736\",\"campaign_id\":\"707\",\"campaign_title\":\"Europcar \/ French  \/ BM \/ Porto \/ ad in french \/ WB\",\"campaign_type\":\"job_application\",\"job_title\":\"Conseiller Client Francophone \u2013 Location de V\u00e9hicules - 2000\u20ac de Prime\",\"street\":null,\"address\":null,\"city\":\"Porto\",\"state\":\"Porto District\",\"postal_code\":null,\"region\":\"Porto\",\"country\":\"Portugal\",\"short_description\":\"Ta prochaine opportunit\u00e9 peut commencer avec une Prime de 2000\u20ac\",\"long_description\":\"<h3><strong>2 000 &euro; de Prime de Bienvenue | Porto | Sur Site<\/strong><\/h3>\\n<p class=\\\"isSelectedEnd\\\"><strong>Tu aimes le contact client, trouver des solutions et travailler dans un environnement international ? Rejoins notre &eacute;quipe &agrave; Porto !<\/strong><\/p>\\n<p class=\\\"isSelectedEnd\\\">Dans ce r&ocirc;le, tu accompagneras nos clients dans leurs demandes et leur offriras une exp&eacute;rience simple, efficace et personnalis&eacute;e.<\/p>\\n<h2>Ce que nous t&rsquo;offrons<\/h2>\\n<ul data-spread=\\\"false\\\">\\n<li><strong>2 000 &euro; de Prime de Bienvenue<\/strong><\/li>\\n<li><strong>Salaire comp&eacute;titif + prime de performance<\/strong><\/li>\\n<li><strong>Formation compl&egrave;te et r&eacute;mun&eacute;r&eacute;e<\/strong><\/li>\\n<li><strong>Opportunit&eacute;s r&eacute;elles d&rsquo;&eacute;volution de carri&egrave;re<\/strong><\/li>\\n<li>Programmes gratuits de formation et de d&eacute;veloppement professionnel<\/li>\\n<li>Possibilit&eacute;s de <strong>prime de cooptation (Refer a Friend)<\/strong><\/li>\\n<li><strong>Emplacement central &agrave; Porto<\/strong><\/li>\\n<li>Environnement international et dynamique<\/li>\\n<\/ul>\\n<p class=\\\"isSelectedEnd\\\">Chez Concentrix, ton &eacute;volution compte : <strong>pr&egrave;s de 80 % de nos managers et dirigeants ont &eacute;volu&eacute; au sein de l&rsquo;entreprise.<\/strong><\/p>\\n<h2>Ton r&ocirc;le<\/h2>\\n<p class=\\\"isSelectedEnd\\\">En tant que <strong>Conseiller Client Francophone<\/strong>, tu accompagneras les clients &agrave; travers diff&eacute;rents canaux et les aideras &agrave; trouver les solutions les mieux adapt&eacute;es &agrave; leurs besoins.<\/p>\\n<p class=\\\"isSelectedEnd\\\">Tes principales responsabilit&eacute;s seront :<\/p>\\n<ul data-spread=\\\"false\\\">\\n<li>R&eacute;pondre aux demandes des clients par <strong>t&eacute;l&eacute;phone et email<\/strong>, avec professionnalisme et enthousiasme<\/li>\\n<li>Comprendre les besoins des clients et leur proposer les <strong>services les plus adapt&eacute;s<\/strong><\/li>\\n<li>R&eacute;pondre aux questions et fournir des informations claires sur les diff&eacute;rents services<\/li>\\n<li>Recueillir et enregistrer les informations des nouveaux clients dans la plateforme<\/li>\\n<li>Traiter les demandes rapidement et efficacement<\/li>\\n<li>Contribuer &agrave; offrir une <strong>exp&eacute;rience client positive<\/strong> et &agrave; renforcer la relation avec la marque<\/li>\\n<\/ul>\\n<h2>Ton profil<\/h2>\\n<p class=\\\"isSelectedEnd\\\">Tu es notre candidat(e) id&eacute;al(e) si tu :<\/p>\\n<ul data-spread=\\\"false\\\">\\n<li>Parles <strong>fran&ccedil;ais couramment (C1)<\/strong>, &agrave; l&rsquo;&eacute;crit comme &agrave; l&rsquo;oral<\/li>\\n<li>As un <strong>bon niveau d&rsquo;anglais<\/strong><\/li>\\n<li>Poss&egrave;des d&rsquo;excellentes comp&eacute;tences en <strong>communication et en &eacute;coute active<\/strong><\/li>\\n<li>Sais identifier rapidement les besoins des clients et proposer des solutions adapt&eacute;es<\/li>\\n<li>Es <strong>proactif(ve), motiv&eacute;(e)<\/strong> et &agrave; l&rsquo;aise dans le travail en &eacute;quipe<\/li>\\n<li>Aimes le contact client et les environnements dynamiques<\/li>\\n<\/ul>\\n<p class=\\\"isSelectedEnd\\\"><strong>Tu ne corresponds pas &agrave; 100 % au profil ?<\/strong> Postule quand m&ecirc;me ! Ton exp&eacute;rience peut correspondre &agrave; cette opportunit&eacute; ou &agrave; une autre au sein de Concentrix.<\/p>\\n<h2>Pourquoi Concentrix ?<\/h2>\\n<p class=\\\"isSelectedEnd\\\">Rejoins une communaut&eacute; de plus de <strong>440 000 Game-Changers dans plus de 70 pays<\/strong>.<\/p>\\n<p class=\\\"isSelectedEnd\\\">Nous te donnons les outils, la formation et le soutien n&eacute;cessaires pour d&eacute;velopper tes comp&eacute;tences et construire ta carri&egrave;re.<\/p>\\n<h3><strong>Ta prochaine opportunit&eacute; professionnelle &agrave; Porto peut commencer avec une Prime de Bienvenue de 2 000 &euro;.<\/strong><\/h3>\\n<p class=\\\"isSelectedEnd\\\"><strong>Postule d&egrave;s aujourd&rsquo;hui et rejoins Concentrix !<\/strong><\/p>\\n<p class=\\\"isSelectedEnd\\\">Concentrix est un employeur qui souscrit au principe de l&rsquo;&eacute;galit&eacute; des chances et s&rsquo;engage &agrave; offrir un environnement de travail inclusif et respectueux.<\/p>\\n<p><strong>&Eacute;ligibilit&eacute; &agrave; l&rsquo;emploi :<\/strong> Conform&eacute;ment &agrave; la l&eacute;gislation portugaise, seuls les candidats l&eacute;galement autoris&eacute;s &agrave; travailler au Portugal seront pris en consid&eacute;ration pour ce poste.<\/p>\",\"ats_external_id\":\"PT-707\",\"location\":\"Porto, Porto\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-20T16:50:36.264+01:00\",\"created_at\":\"2026-05-15T08:27:25.345+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83MDc?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83MDc\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"fr\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"3\",\"auto_call\":\"0\",\"on_erp_listing\":\"0\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"1737\",\"campaign_id\":\"704\",\"campaign_title\":\"ByteDance CM \/ Italian \/ BM \/ Porto\",\"campaign_type\":\"job_application\",\"job_title\":\"Content Moderation (Italian-speaking) - Social Media\",\"street\":null,\"address\":null,\"city\":\"Porto\",\"state\":\"Porto District\",\"postal_code\":null,\"region\":\"Porto\",\"country\":\"Portugal\",\"short_description\":\"Experience the power of a game-changing career\",\"long_description\":\"<p>Are you looking for what&rsquo;s next? We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as a<strong>&nbsp;Content Moderator in Porto, Portugal (On-Site)<\/strong>&nbsp;you will make use of your skills, supporting our client's different areas of social media. And be an active part in ensuring client guidelines, promoting, and actively participating in the service improvements provided to all users.<\/p>\\n<p><strong>Career growth and personal development<\/strong><\/p>\\n<p>We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed. At Concentrix, there&rsquo;s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p><strong>What you will do in this role<\/strong><\/p>\\n<p>As a Content Moderator, you will:<\/p>\\n<ul>\\n<li>From the beginning, you will take an active role in continuously seeking for initiatives to enhance service and improve the overall user experience;<\/li>\\n<li>Review, audit and moderate contents from the end customer and copyright;<\/li>\\n<li>Take an active role in reviewing user behaviors as well as ensuring the rules of the Social Media areas;<\/li>\\n<li>Analyse reports according to protocols, procedures and instructions as starting point, maintaining a high level of quality in each report;<\/li>\\n<li>Be a central point of moderation between Social Media users, applying our guidelines with reference to nuanced and context-dependent policies in an evolving environment;<\/li>\\n<li>Make autonomous decisions against challenging issues of a potentially sensitive or business-critical nature.<\/li>\\n<\/ul>\\n<p><strong>Your qualifications<\/strong><\/p>\\n<p>Concentrix is a great match if you:<\/p>\\n<ul>\\n<li>Are fluent, both, verbal and written in Italian (C1)<\/li>\\n<li>Are fluent, both, verbal and written in English (B2)<\/li>\\n<li>Have at least 6 months of relevant experience in related fields<\/li>\\n<li>Have a strong customer service oriented skills<\/li>\\n<li>Have high tolerance for repetitive work in a fast-paced, high production work environment<\/li>\\n<li>Have the ability to work as a team member, as well as independently<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p>If you feel you don&rsquo;t check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it&rsquo;s this or another role.<\/p>\\n<p><strong>What&rsquo;s in it for you<\/strong><\/p>\\n<p>In this role, we offer benefits that help you support your unique lifestyle:<\/p>\\n<ul>\\n<li>Competitive salary and performance bonus<\/li>\\n<li>Central location in Porto,&nbsp;Portugal<\/li>\\n<li>Bring-a-friend (referral) bonus opportunities<\/li>\\n<li>Full paid training on the company and the project you'll be working on<\/li>\\n<li>Career development programs<\/li>\\n<\/ul>\\n<p><strong>Experience the best version of you!<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p><strong>Concentrix is an equal-opportunity employer<\/strong><\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. 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Voici les avantages uniques que nous proposons pour reconna&icirc;tre votre contribution :<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>&middot; R&eacute;mun&eacute;ration et avantages :<\/strong><\/p>\\n<ul>\\n<li class=\\\"ewa-rteLine\\\">Prime de langue pour les profils multilingues<\/li>\\n<li class=\\\"ewa-rteLine\\\">Primes de performance<\/li>\\n<li class=\\\"ewa-rteLine\\\">Prime de r&eacute;gularit&eacute; &agrave; partir du 12 mois<\/li>\\n<li class=\\\"ewa-rteLine\\\">Prime sp&eacute;ciale A&iuml;d El Adha<\/li>\\n<li class=\\\"ewa-rteLine\\\">Horaires flexibles avec possibilit&eacute; de t&eacute;l&eacute;travail apr&egrave;s int&eacute;gration<\/li>\\n<li class=\\\"ewa-rteLine\\\">Acc&egrave;s gratuit &agrave; la salle de sport<\/li>\\n<li class=\\\"ewa-rteLine\\\">Transport assur&eacute;<\/li>\\n<\/ul>\\n<p><strong>&middot; Avantages sociaux :<\/strong><\/p>\\n<ul>\\n<li class=\\\"ewa-rteLine\\\">Assurance sant&eacute; avantageuse + CNSS\/AMO<\/li>\\n<li class=\\\"ewa-rteLine\\\">Retraite compl&eacute;mentaire apr&egrave;s un an<\/li>\\n<\/ul>\\n<p><strong>&middot; Conditions de travail optimales :<\/strong><\/p>\\n<p>o Une formation initiale et continue.<\/p>\\n<p>o Un environnement de travail valorisant la qualit&eacute; de vie au travail.<\/p>\\n<p>o Des perspectives d&rsquo;&eacute;volution professionnelle.<\/p>\\n<p>&nbsp;<\/p>\\n<p><u><strong>Le profil recherch&eacute;:<\/strong><\/u><\/p>\\n<p>&bull; Maitrise de la langue Espagnol &agrave; l&rsquo;&eacute;crit et &agrave; l&rsquo;oral<br \/>&bull; Bonne connaissance de l&rsquo;outil informatique<br \/>&bull; Bonne connaissance du secteur Retail id&eacute;alement dans le cosm&eacute;tique<br \/>&bull; Orientation service client<br \/>&bull; Ecoute active, empathie, convivialit&eacute;<br \/>&bull; Esprit analytique<br \/>&bull; Capacit&eacute; d&rsquo;identification et d&rsquo;anticipation-<\/p>\\n<p>Venez apprendre, vous &eacute;panouir et contribuer au succ&egrave;s des &eacute;quipes en mettant &agrave; profit votre sens commercial et pers&eacute;v&eacute;rance !<\/p>\\n<p><strong>Notre processus de recrutement:<\/strong><\/p>\\n<p>1. 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Sp&eacute;cialistes de l'am&eacute;lioration de l'exp&eacute;rience client et de l'optimisation des processus m&eacute;tiers, nous aidons les entreprises &agrave; se transformer et atteindre l'excellence, dans un environnement inclusif, collaboratif et innovant.<\/em><\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Votre mission en tant que Conseiller Client&egrave;le<\/strong><\/p>\\n<p>Votre r&ocirc;le principal sera d&rsquo;&ecirc;tre l&rsquo;interlocuteur privil&eacute;gi&eacute; de nos clients. Vous aurez pour missions de :<\/p>\\n<p>&middot; Accompagner prospects et clients dans la r&eacute;solution de probl&egrave;mes ou pour fournir des renseignements.<\/p>\\n<p>&middot; Contribuer activement &agrave; promouvoir notre image de marque et &agrave; d&eacute;velopper la satisfaction client.<\/p>\\n<p>&middot; G&eacute;rer efficacement les r&eacute;clamations.<\/p>\\n<p>&middot; &Ecirc;tre un ambassadeur de la satisfaction client !<\/p>\\n<p>&nbsp;<\/p>\\n<p>Par quels moyens ? 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Sp&eacute;cialistes de l'am&eacute;lioration de l'exp&eacute;rience client et de l'optimisation des processus m&eacute;tiers, nous aidons les entreprises &agrave; se transformer et atteindre l'excellence, dans un environnement inclusif, collaboratif et innovant.<\/em><\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Votre mission en tant que Conseiller Client&egrave;le<\/strong><\/p>\\n<p>Votre r&ocirc;le principal sera d&rsquo;&ecirc;tre l&rsquo;interlocuteur privil&eacute;gi&eacute; de nos clients. Vous aurez pour missions de :<\/p>\\n<p>&middot; Accompagner prospects et clients dans la r&eacute;solution de probl&egrave;mes ou pour fournir des renseignements.<\/p>\\n<p>&middot; Contribuer activement &agrave; promouvoir notre image de marque et &agrave; d&eacute;velopper la satisfaction client.<\/p>\\n<p>&middot; G&eacute;rer efficacement les r&eacute;clamations.<\/p>\\n<p>&middot; &Ecirc;tre un ambassadeur de la satisfaction client !<\/p>\\n<p>&nbsp;<\/p>\\n<p>Par quels moyens ? Des appels entrants, des mails, des courriers et, potentiellement, des interactions via les r&eacute;seaux sociaux. Pas de prospection t&eacute;l&eacute;phonique !<\/p>\\n<p><strong>Ce que nous vous offrons:<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>Chez Concentrix, nous faisons de la valorisation de nos talents une priorit&eacute;. Voici les avantages uniques que nous proposons pour reconna&icirc;tre votre contribution :<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>&middot; R&eacute;mun&eacute;ration et avantages :<\/strong><\/p>\\n<ul>\\n<li class=\\\"ewa-rteLine\\\">Prime de langue pour les profils multilingues<\/li>\\n<li class=\\\"ewa-rteLine\\\">Primes de performance<\/li>\\n<li class=\\\"ewa-rteLine\\\">Prime de r&eacute;gularit&eacute; &agrave; partir du 12 mois<\/li>\\n<li class=\\\"ewa-rteLine\\\">Prime sp&eacute;ciale A&iuml;d El Adha<\/li>\\n<li class=\\\"ewa-rteLine\\\">Horaires flexibles avec possibilit&eacute; de t&eacute;l&eacute;travail apr&egrave;s int&eacute;gration<\/li>\\n<li class=\\\"ewa-rteLine\\\">Acc&egrave;s gratuit &agrave; la salle de sport<\/li>\\n<li class=\\\"ewa-rteLine\\\">Transport assur&eacute;<\/li>\\n<\/ul>\\n<p><strong>&middot; Avantages sociaux :<\/strong><\/p>\\n<ul>\\n<li class=\\\"ewa-rteLine\\\">Assurance sant&eacute; avantageuse + CNSS\/AMO<\/li>\\n<li class=\\\"ewa-rteLine\\\">Retraite compl&eacute;mentaire apr&egrave;s un an<\/li>\\n<\/ul>\\n<p><strong>&middot; Conditions de travail optimales :<\/strong><\/p>\\n<p>o Une formation initiale et continue.<\/p>\\n<p>o Un environnement de travail valorisant la qualit&eacute; de vie au travail.<\/p>\\n<p>o Des perspectives d&rsquo;&eacute;volution professionnelle.<\/p>\\n<p>&nbsp;<\/p>\\n<p><u><strong>Le profil recherch&eacute;:<\/strong><\/u><\/p>\\n<p>&nbsp;<\/p>\\n<p>Nous recherchons des talents qui poss&egrave;dent :<\/p>\\n<p>&middot; Ma&icirc;trisent parfaitement le fran&ccedil;ais, aussi bien &agrave; l&rsquo;&eacute;crit qu&rsquo;&agrave; l&rsquo;oral. \ud83d\udde3\ufe0f<\/p>\\n<p>&middot; Poss&egrave;dent un excellent sens de la communication, sont organis&eacute;s, autonomes et adoptent une attitude positive. \ud83d\udca1<\/p>\\n<p>&middot; Ma&icirc;trisent les outils digitaux et font preuve d'une curiosit&eacute; naturelle pour adopter de nouvelles technologies. \ud83d\udda5\ufe0f<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Notre processus de recrutement:<\/strong><\/p>\\n<p>1. 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Sp&eacute;cialistes de l'am&eacute;lioration de l'exp&eacute;rience client et de l'optimisation des processus m&eacute;tiers, nous aidons les entreprises &agrave; se transformer et atteindre l'excellence, dans un environnement inclusif, collaboratif et innovant.<\/em><\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Votre mission en tant que Conseiller Client&egrave;le<\/strong><\/p>\\n<p>Votre r&ocirc;le principal sera d&rsquo;&ecirc;tre l&rsquo;interlocuteur privil&eacute;gi&eacute; de nos clients. Vous aurez pour missions de :<\/p>\\n<p>&middot; Accompagner prospects et clients dans la r&eacute;solution de probl&egrave;mes ou pour fournir des renseignements.<\/p>\\n<p>&middot; Contribuer activement &agrave; promouvoir notre image de marque et &agrave; d&eacute;velopper la satisfaction client.<\/p>\\n<p>&middot; G&eacute;rer efficacement les r&eacute;clamations.<\/p>\\n<p>&middot; &Ecirc;tre un ambassadeur de la satisfaction client !<\/p>\\n<p>&nbsp;<\/p>\\n<p>Par quels moyens ? Des appels entrants, des mails, des courriers et, potentiellement, des interactions via les r&eacute;seaux sociaux. Pas de prospection t&eacute;l&eacute;phonique !<\/p>\\n<p><strong>Ce que nous vous offrons:<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>Chez Concentrix, nous faisons de la valorisation de nos talents une priorit&eacute;. Voici les avantages uniques que nous proposons pour reconna&icirc;tre votre contribution :<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>&middot; R&eacute;mun&eacute;ration et avantages :<\/strong><\/p>\\n<ul>\\n<li class=\\\"ewa-rteLine\\\">Prime de langue pour les profils multilingues<\/li>\\n<li class=\\\"ewa-rteLine\\\">Primes de performance<\/li>\\n<li class=\\\"ewa-rteLine\\\">Prime de r&eacute;gularit&eacute; &agrave; partir du 12 mois<\/li>\\n<li class=\\\"ewa-rteLine\\\">Prime sp&eacute;ciale A&iuml;d El Adha<\/li>\\n<li class=\\\"ewa-rteLine\\\">Horaires flexibles avec possibilit&eacute; de t&eacute;l&eacute;travail apr&egrave;s int&eacute;gration<\/li>\\n<li class=\\\"ewa-rteLine\\\">Acc&egrave;s gratuit &agrave; la salle de sport<\/li>\\n<li class=\\\"ewa-rteLine\\\">Transport assur&eacute;<\/li>\\n<\/ul>\\n<p><strong>&middot; Avantages sociaux :<\/strong><\/p>\\n<ul>\\n<li class=\\\"ewa-rteLine\\\">Assurance sant&eacute; avantageuse + CNSS\/AMO<\/li>\\n<li class=\\\"ewa-rteLine\\\">Retraite compl&eacute;mentaire apr&egrave;s un an<\/li>\\n<\/ul>\\n<p><strong>&middot; Conditions de travail optimales :<\/strong><\/p>\\n<p>o Une formation initiale et continue.<\/p>\\n<p>o Un environnement de travail valorisant la qualit&eacute; de vie au travail.<\/p>\\n<p>o Des perspectives d&rsquo;&eacute;volution professionnelle.<\/p>\\n<p>&nbsp;<\/p>\\n<p><u><strong>Le profil recherch&eacute;:<\/strong><\/u><\/p>\\n<p>&nbsp;<\/p>\\n<p>Nous recherchons des talents qui poss&egrave;dent :<\/p>\\n<p>&middot; Ma&icirc;trisent parfaitement le fran&ccedil;ais, aussi bien &agrave; l&rsquo;&eacute;crit qu&rsquo;&agrave; l&rsquo;oral. \ud83d\udde3\ufe0f<\/p>\\n<p>&middot; Poss&egrave;dent un excellent sens de la communication, sont organis&eacute;s, autonomes et adoptent une attitude positive. \ud83d\udca1<\/p>\\n<p>&middot; Ma&icirc;trisent les outils digitaux et font preuve d'une curiosit&eacute; naturelle pour adopter de nouvelles technologies. \ud83d\udda5\ufe0f<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Notre processus de recrutement:<\/strong><\/p>\\n<p>1. Pr&eacute;qualification t&eacute;l&eacute;phonique : une premi&egrave;re discussion avec un membre de l'&eacute;quipe recrutement pour valider les pr&eacute;requis du poste.<\/p>\\n<p>En pr&eacute;sentiel :<\/p>\\n<p>2. Pr&eacute;sentation collective, r&eacute;ponse &agrave; vos questions et passations de tests &eacute;crits (fran&ccedil;ais et informatique)<\/p>\\n<p>3. Entretien individuel (30 minutes) : une discussion approfondie avec un membre de notre &eacute;quipe recrutement pour valider vos comp&eacute;tences et aligner vos ambitions avec notre culture.<\/p>\\n<p>&nbsp;<\/p>\\n<p>Pr&ecirc;t(e) &agrave; relever ce d&eacute;fi ? Rejoignez l&rsquo;aventure Concentrix, l&agrave; o&ugrave; innovation et satisfaction client se rencontrent ! \ud83d\ude80<\/p>\",\"ats_external_id\":\"MA-363\",\"location\":\"Sal\u00e9, Sal\u00e9\",\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":\"\",\"salary_currency\":null,\"updated_at\":\"2026-10-16T17:21:20.570+02:00\",\"created_at\":\"2026-05-13T04:38:01.177+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zNjM?\",\"apply_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zNjM\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"fr\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-france\",\"internal_job_listing\":\"1\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"7\",\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"1\",\"auto_call\":\"0\",\"on_erp_listing\":\"0\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"1824\",\"campaign_id\":\"362\",\"campaign_title\":\"R1674353 Conseiller Client (F\/H) - Service client - Rabat- Fran\u00e7ais\",\"campaign_type\":\"job_application\",\"job_title\":\"Conseiller Client (F\/H) - Service client - Rabat- Fran\u00e7ais\",\"street\":null,\"address\":null,\"city\":\"Rabat\",\"state\":\"Rabat-Sal\u00e9-K\u00e9nitra\",\"postal_code\":null,\"region\":\"Rabat\",\"country\":\"Morocco\",\"short_description\":\"Rejoignez l\u2019\u00e9quipe Concentrix d\u00e8s aujourd\u2019hui.\",\"long_description\":\"<p><strong>Qui sommes-nous ?<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p><em>Concentrix est une entreprise internationale implant&eacute;e dans plus de 70 pays. Sp&eacute;cialistes de l'am&eacute;lioration de l'exp&eacute;rience client et de l'optimisation des processus m&eacute;tiers, nous aidons les entreprises &agrave; se transformer et atteindre l'excellence, dans un environnement inclusif, collaboratif et innovant.<\/em><\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Votre mission en tant que Conseiller Client&egrave;le<\/strong><\/p>\\n<p>Votre r&ocirc;le principal sera d&rsquo;&ecirc;tre l&rsquo;interlocuteur privil&eacute;gi&eacute; de nos clients. Vous aurez pour missions de :<\/p>\\n<p>&middot; Accompagner prospects et clients dans la r&eacute;solution de probl&egrave;mes ou pour fournir des renseignements.<\/p>\\n<p>&middot; Contribuer activement &agrave; promouvoir notre image de marque et &agrave; d&eacute;velopper la satisfaction client.<\/p>\\n<p>&middot; G&eacute;rer efficacement les r&eacute;clamations.<\/p>\\n<p>&middot; &Ecirc;tre un ambassadeur de la satisfaction client !<\/p>\\n<p>&nbsp;<\/p>\\n<p>Par quels moyens ? Des appels entrants, des mails, des courriers et, potentiellement, des interactions via les r&eacute;seaux sociaux. Pas de prospection t&eacute;l&eacute;phonique !<\/p>\\n<p><strong>Ce que nous vous offrons:<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>Chez Concentrix, nous faisons de la valorisation de nos talents une priorit&eacute;. Voici les avantages uniques que nous proposons pour reconna&icirc;tre votre contribution :<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>&middot; R&eacute;mun&eacute;ration et avantages :<\/strong><\/p>\\n<ul>\\n<li class=\\\"ewa-rteLine\\\">Prime de langue pour les profils multilingues<\/li>\\n<li class=\\\"ewa-rteLine\\\">Primes de performance<\/li>\\n<li class=\\\"ewa-rteLine\\\">Prime de r&eacute;gularit&eacute; &agrave; partir du 12 mois<\/li>\\n<li class=\\\"ewa-rteLine\\\">Prime sp&eacute;ciale A&iuml;d El Adha<\/li>\\n<li class=\\\"ewa-rteLine\\\">Horaires flexibles avec possibilit&eacute; de t&eacute;l&eacute;travail apr&egrave;s int&eacute;gration<\/li>\\n<li class=\\\"ewa-rteLine\\\">Acc&egrave;s gratuit &agrave; la salle de sport<\/li>\\n<li class=\\\"ewa-rteLine\\\">Transport assur&eacute;<\/li>\\n<\/ul>\\n<p><strong>&middot; Avantages sociaux :<\/strong><\/p>\\n<ul>\\n<li class=\\\"ewa-rteLine\\\">Assurance sant&eacute; avantageuse + CNSS\/AMO<\/li>\\n<li class=\\\"ewa-rteLine\\\">Retraite compl&eacute;mentaire apr&egrave;s un an<\/li>\\n<\/ul>\\n<p><strong>&middot; Conditions de travail optimales :<\/strong><\/p>\\n<p>o Une formation initiale et continue.<\/p>\\n<p>o Un environnement de travail valorisant la qualit&eacute; de vie au travail.<\/p>\\n<p>o Des perspectives d&rsquo;&eacute;volution professionnelle.<\/p>\\n<p>&nbsp;<\/p>\\n<p><u><strong>Le profil recherch&eacute;:<\/strong><\/u><\/p>\\n<p>&nbsp;<\/p>\\n<p>Nous recherchons des talents qui poss&egrave;dent :<\/p>\\n<p>&middot; Ma&icirc;trisent parfaitement le fran&ccedil;ais, aussi bien &agrave; l&rsquo;&eacute;crit qu&rsquo;&agrave; l&rsquo;oral. \ud83d\udde3\ufe0f<\/p>\\n<p>&middot; Poss&egrave;dent un excellent sens de la communication, sont organis&eacute;s, autonomes et adoptent une attitude positive. \ud83d\udca1<\/p>\\n<p>&middot; Ma&icirc;trisent les outils digitaux et font preuve d'une curiosit&eacute; naturelle pour adopter de nouvelles technologies. \ud83d\udda5\ufe0f<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Notre processus de recrutement:<\/strong><\/p>\\n<p>1. Pr&eacute;qualification t&eacute;l&eacute;phonique : une premi&egrave;re discussion avec un membre de l'&eacute;quipe recrutement pour valider les pr&eacute;requis du poste.<\/p>\\n<p>En pr&eacute;sentiel :<\/p>\\n<p>2. Pr&eacute;sentation collective, r&eacute;ponse &agrave; vos questions et passations de tests &eacute;crits (fran&ccedil;ais et informatique)<\/p>\\n<p>3. Entretien individuel (30 minutes) : une discussion approfondie avec un membre de notre &eacute;quipe recrutement pour valider vos comp&eacute;tences et aligner vos ambitions avec notre culture.<\/p>\\n<p>&nbsp;<\/p>\\n<p>Pr&ecirc;t(e) &agrave; relever ce d&eacute;fi ? 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Sp&eacute;cialistes de l'am&eacute;lioration de l'exp&eacute;rience client et de l'optimisation des processus m&eacute;tiers, nous aidons les entreprises &agrave; se transformer et atteindre l'excellence, dans un environnement inclusif, collaboratif et innovant.<\/em><\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Votre mission en tant que Conseiller Client&egrave;le<\/strong><\/p>\\n<ul>\\n<li><strong>Cibler : <\/strong>Contacter des d&eacute;cideurs et des entreprises &agrave; fort potentiel.<\/li>\\n<li><strong>Conseiller : <\/strong>Analyser leurs besoins pour proposer la solution adapt&eacute;e.<\/li>\\n<li><strong>Convaincre : <\/strong>N&eacute;gocier les contrats et conclure les ventes par t&eacute;l&eacute;phone.<\/li>\\n<li><strong>Suivre : <\/strong>Mettre &agrave; jour les dossiers clients et assurer la satisfaction.<\/li>\\n<\/ul>\\n<p><strong>Ce que nous vous offrons:<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>Chez Concentrix, nous faisons de la valorisation de nos talents une priorit&eacute;. Voici les avantages uniques que nous proposons pour reconna&icirc;tre votre contribution :<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>&middot; R&eacute;mun&eacute;ration et avantages :<\/strong><\/p>\\n<ul>\\n<li class=\\\"ewa-rteLine\\\">Prime de langue pour les profils multilingues<\/li>\\n<li class=\\\"ewa-rteLine\\\">Primes de performance<\/li>\\n<li class=\\\"ewa-rteLine\\\">Prime de r&eacute;gularit&eacute; &agrave; partir du 12 mois<\/li>\\n<li class=\\\"ewa-rteLine\\\">Prime sp&eacute;ciale A&iuml;d El Adha<\/li>\\n<li class=\\\"ewa-rteLine\\\">Horaires flexibles avec possibilit&eacute; de t&eacute;l&eacute;travail apr&egrave;s int&eacute;gration<\/li>\\n<li class=\\\"ewa-rteLine\\\">Acc&egrave;s gratuit &agrave; la salle de sport<\/li>\\n<li class=\\\"ewa-rteLine\\\">Transport assur&eacute;<\/li>\\n<\/ul>\\n<p><strong>&middot; Avantages sociaux :<\/strong><\/p>\\n<ul>\\n<li class=\\\"ewa-rteLine\\\">Assurance sant&eacute; avantageuse + CNSS\/AMO<\/li>\\n<li class=\\\"ewa-rteLine\\\">Retraite compl&eacute;mentaire apr&egrave;s un an<\/li>\\n<\/ul>\\n<p><strong>&middot; Conditions de travail optimales :<\/strong><\/p>\\n<p>o Une formation initiale et continue.<\/p>\\n<p>o Un environnement de travail valorisant la qualit&eacute; de vie au travail.<\/p>\\n<p>o Des perspectives d&rsquo;&eacute;volution professionnelle.<\/p>\\n<p>&nbsp;<\/p>\\n<p><u><strong>Le profil recherch&eacute;:<\/strong><\/u><\/p>\\n<p>Rejoins-nous si :<\/p>\\n<ul>\\n<li>Tu as une exp&eacute;rience confirm&eacute;e dans la t&eacute;l&eacute;vente<\/li>\\n<li>Tu as une app&eacute;tence commerciale<\/li>\\n<li>Tu maitrise la langue fran&ccedil;aise<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<ul>\\n<li>Pas d&rsquo;exp&eacute;rience ? Pas de probl&egrave;me !<\/li>\\n<\/ul>\\n<p>Nous t&rsquo;invitons tout de m&ecirc;me &agrave; postuler, nos charg&eacute;s de recrutement prendront contact avec toi pour te proposer une offre adapt&eacute;e &agrave; ton profil.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Notre processus de recrutement:<\/strong><\/p>\\n<p>1. Pr&eacute;qualification t&eacute;l&eacute;phonique : une premi&egrave;re discussion avec un membre de l'&eacute;quipe recrutement pour valider les pr&eacute;requis du poste.<\/p>\\n<p>En pr&eacute;sentiel :<\/p>\\n<p>2. Pr&eacute;sentation collective, r&eacute;ponse &agrave; vos questions et passations de tests &eacute;crits (fran&ccedil;ais et informatique)<\/p>\\n<p>3. Entretien individuel (30 minutes) : une discussion approfondie avec un membre de notre &eacute;quipe recrutement pour valider vos comp&eacute;tences et aligner vos ambitions avec notre culture.<\/p>\\n<p>&nbsp;<\/p>\\n<p>Pr&ecirc;t(e) &agrave; relever ce d&eacute;fi ? 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Sp&eacute;cialistes de l'am&eacute;lioration de l'exp&eacute;rience client et de l'optimisation des processus m&eacute;tiers, nous aidons les entreprises &agrave; se transformer et atteindre l'excellence, dans un environnement inclusif, collaboratif et innovant.<\/em><\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Votre mission en tant que Conseiller Client&egrave;le<\/strong><\/p>\\n<ul>\\n<li><strong>Prospection :<\/strong> D&eacute;velopper le portefeuille par des appels sortants.<\/li>\\n<li><strong>Vente :<\/strong> Pr&eacute;senter les offres et conclure les transactions.<\/li>\\n<li><strong>N&eacute;gociation :<\/strong> Traiter les objections et convaincre les prospects.<\/li>\\n<\/ul>\\n<p><strong>Ce que nous vous offrons:<\/strong><\/p>\\n<p>Chez Concentrix, nous faisons de la valorisation de nos talents une priorit&eacute;. Voici les avantages uniques que nous proposons pour reconna&icirc;tre votre contribution :<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>&middot; R&eacute;mun&eacute;ration et avantages :<\/strong><\/p>\\n<ul>\\n<li class=\\\"ewa-rteLine\\\">Prime de langue pour les profils multilingues<\/li>\\n<li class=\\\"ewa-rteLine\\\">Primes de performance<\/li>\\n<li class=\\\"ewa-rteLine\\\">Prime de r&eacute;gularit&eacute; &agrave; partir du 12 mois<\/li>\\n<li class=\\\"ewa-rteLine\\\">Prime sp&eacute;ciale A&iuml;d El Adha<\/li>\\n<li class=\\\"ewa-rteLine\\\">Horaires flexibles avec possibilit&eacute; de t&eacute;l&eacute;travail apr&egrave;s int&eacute;gration<\/li>\\n<li class=\\\"ewa-rteLine\\\">Acc&egrave;s gratuit &agrave; la salle de sport<\/li>\\n<li class=\\\"ewa-rteLine\\\">Transport assur&eacute;<\/li>\\n<\/ul>\\n<p><strong>&middot; Avantages sociaux :<\/strong><\/p>\\n<ul>\\n<li class=\\\"ewa-rteLine\\\">Assurance sant&eacute; avantageuse + CNSS\/AMO<\/li>\\n<li class=\\\"ewa-rteLine\\\">Retraite compl&eacute;mentaire apr&egrave;s un an<\/li>\\n<\/ul>\\n<p><strong>&middot; Conditions de travail optimales :<\/strong><\/p>\\n<p>o Une formation initiale et continue.<\/p>\\n<p>o Un environnement de travail valorisant la qualit&eacute; de vie au travail.<\/p>\\n<p>o Des perspectives d&rsquo;&eacute;volution professionnelle.<\/p>\\n<p>&nbsp;<\/p>\\n<p><u><strong>Le profil recherch&eacute;:<\/strong><\/u><\/p>\\n<p>&nbsp;<\/p>\\n<p>Rejoins-nous si :<\/p>\\n<ul>\\n<li>Tu as une exp&eacute;rience confirm&eacute;e dans la t&eacute;l&eacute;vente<\/li>\\n<li>Tu as une app&eacute;tence commerciale<\/li>\\n<li>Tu maitrise la langue fran&ccedil;aise<\/li>\\n<\/ul>\\n<p>Pas d&rsquo;exp&eacute;rience ? Pas de probl&egrave;me !<\/p>\\n<ul>\\n<li>Nous t&rsquo;invitons tout de m&ecirc;me &agrave; postuler, nos charg&eacute;s de recrutement prendront contact avec toi pour te proposer une offre adapt&eacute;e &agrave; ton profil.<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Notre processus de recrutement:<\/strong><\/p>\\n<p>1. Pr&eacute;qualification t&eacute;l&eacute;phonique : une premi&egrave;re discussion avec un membre de l'&eacute;quipe recrutement pour valider les pr&eacute;requis du poste.<\/p>\\n<p>En pr&eacute;sentiel :<\/p>\\n<p>2. Pr&eacute;sentation collective, r&eacute;ponse &agrave; vos questions et passations de tests &eacute;crits (fran&ccedil;ais et informatique)<\/p>\\n<p>3. Entretien individuel (30 minutes) : une discussion approfondie avec un membre de notre &eacute;quipe recrutement pour valider vos comp&eacute;tences et aligner vos ambitions avec notre culture.<\/p>\\n<p>&nbsp;<\/p>\\n<p>Pr&ecirc;t(e) &agrave; relever ce d&eacute;fi ? Rejoignez l&rsquo;aventure Concentrix, l&agrave; o&ugrave; innovation et satisfaction client se rencontrent ! \ud83d\ude80<\/p>\",\"ats_external_id\":\"MA-360\",\"location\":\"Kenitra, K\u00e9nitra\",\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":\"\",\"salary_currency\":null,\"updated_at\":\"2026-10-16T17:21:20.420+02:00\",\"created_at\":\"2026-05-13T03:54:39.880+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zNjA?\",\"apply_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zNjA\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"fr\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-france\",\"internal_job_listing\":\"1\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"7\",\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"1\",\"auto_call\":\"0\",\"on_erp_listing\":\"1\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"1827\",\"campaign_id\":\"359\",\"campaign_title\":\"R1674346 Conseiller Client (F\/H) - T\u00e9l\u00e9vente - Sal\u00e9 - Fran\u00e7ais\",\"campaign_type\":\"job_application\",\"job_title\":\"Conseiller Client (F\/H) - T\u00e9l\u00e9vente - Sal\u00e9 - Fran\u00e7ais\",\"street\":null,\"address\":null,\"city\":\"Sal\u00e9\",\"state\":\"Rabat-Sal\u00e9-K\u00e9nitra\",\"postal_code\":null,\"region\":\"Sal\u00e9\",\"country\":\"Morocco\",\"short_description\":\"Rejoignez l\u2019\u00e9quipe Concentrix d\u00e8s aujourd\u2019hui.\",\"long_description\":\"<p><strong>Qui sommes-nous ?<\/strong><\/p>\\n<p><em>Concentrix est une entreprise internationale implant&eacute;e dans plus de 70 pays. Sp&eacute;cialistes de l'am&eacute;lioration de l'exp&eacute;rience client et de l'optimisation des processus m&eacute;tiers, nous aidons les entreprises &agrave; se transformer et atteindre l'excellence, dans un environnement inclusif, collaboratif et innovant.<\/em><\/p>\\n<p><strong>Votre mission en tant que Conseiller Client&egrave;le<\/strong><\/p>\\n<ul>\\n<li><strong>Prospection :<\/strong> D&eacute;velopper le portefeuille par des appels sortants.<\/li>\\n<li><strong>Vente :<\/strong> Pr&eacute;senter les offres et conclure les transactions.<\/li>\\n<li><strong>N&eacute;gociation :<\/strong> Traiter les objections et convaincre les prospects.<\/li>\\n<\/ul>\\n<p><strong>Ce que nous vous offrons:<\/strong><\/p>\\n<p>Chez Concentrix, nous faisons de la valorisation de nos talents une priorit&eacute;. Voici les avantages uniques que nous proposons pour reconna&icirc;tre votre contribution :<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>&middot; R&eacute;mun&eacute;ration et avantages :<\/strong><\/p>\\n<ul>\\n<li class=\\\"ewa-rteLine\\\">Prime de langue pour les profils multilingues<\/li>\\n<li class=\\\"ewa-rteLine\\\">Primes de performance<\/li>\\n<li class=\\\"ewa-rteLine\\\">Prime de r&eacute;gularit&eacute; &agrave; partir du 12 mois<\/li>\\n<li class=\\\"ewa-rteLine\\\">Prime sp&eacute;ciale A&iuml;d El Adha<\/li>\\n<li class=\\\"ewa-rteLine\\\">Horaires flexibles avec possibilit&eacute; de t&eacute;l&eacute;travail apr&egrave;s int&eacute;gration<\/li>\\n<li class=\\\"ewa-rteLine\\\">Acc&egrave;s gratuit &agrave; la salle de sport<\/li>\\n<li class=\\\"ewa-rteLine\\\">Transport assur&eacute;<\/li>\\n<\/ul>\\n<p><strong>&middot; Avantages sociaux :<\/strong><\/p>\\n<ul>\\n<li class=\\\"ewa-rteLine\\\">Assurance sant&eacute; avantageuse + CNSS\/AMO<\/li>\\n<li class=\\\"ewa-rteLine\\\">Retraite compl&eacute;mentaire apr&egrave;s un an<\/li>\\n<\/ul>\\n<p><strong>&middot; Conditions de travail optimales :<\/strong><\/p>\\n<p>o Une formation initiale et continue.<\/p>\\n<p>o Un environnement de travail valorisant la qualit&eacute; de vie au travail.<\/p>\\n<p>o Des perspectives d&rsquo;&eacute;volution professionnelle.<\/p>\\n<p><u><strong>Le profil recherch&eacute;:<\/strong><\/u><\/p>\\n<p>Rejoins-nous si :<\/p>\\n<ul>\\n<li>Tu as une exp&eacute;rience confirm&eacute;e dans la t&eacute;l&eacute;vente<br \/>&bull; Tu as une app&eacute;tence commerciale<br \/>&bull; Tu maitrise la langue fran&ccedil;aise<br \/><br \/>Pas d&rsquo;exp&eacute;rience ? Pas de probl&egrave;me !<br \/>Nous t&rsquo;invitons tout de m&ecirc;me &agrave; postuler, nos charg&eacute;s de recrutement prendront contact avec toi pour te proposer une offre adapt&eacute;e &agrave; ton profil.<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Notre processus de recrutement:<\/strong><\/p>\\n<p>1. Pr&eacute;qualification t&eacute;l&eacute;phonique : une premi&egrave;re discussion avec un membre de l'&eacute;quipe recrutement pour valider les pr&eacute;requis du poste.<\/p>\\n<p>En pr&eacute;sentiel :<\/p>\\n<p>2. Pr&eacute;sentation collective, r&eacute;ponse &agrave; vos questions et passations de tests &eacute;crits (fran&ccedil;ais et informatique)<\/p>\\n<p>3. Entretien individuel (30 minutes) : une discussion approfondie avec un membre de notre &eacute;quipe recrutement pour valider vos comp&eacute;tences et aligner vos ambitions avec notre culture.<\/p>\\n<p>&nbsp;<\/p>\\n<p>Pr&ecirc;t(e) &agrave; relever ce d&eacute;fi ? Rejoignez l&rsquo;aventure Concentrix, l&agrave; o&ugrave; innovation et satisfaction client se rencontrent ! \ud83d\ude80<\/p>\",\"ats_external_id\":\"MA-359\",\"location\":\"Sal\u00e9, Sal\u00e9\",\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":\"\",\"salary_currency\":null,\"updated_at\":\"2026-10-16T17:21:20.371+02:00\",\"created_at\":\"2026-05-13T03:41:09.356+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zNTk?\",\"apply_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zNTk\/apply?\",\"head_count\":\"3000\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"fr\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-france\",\"internal_job_listing\":\"1\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"7\",\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"1\",\"auto_call\":\"0\",\"on_erp_listing\":\"1\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"1828\",\"campaign_id\":\"358\",\"campaign_title\":\"R1674344 Conseiller Client (F\/H) - T\u00e9l\u00e9vente - Rabat - Fran\u00e7ais\",\"campaign_type\":\"job_application\",\"job_title\":\"Conseiller Client (F\/H) - T\u00e9l\u00e9vente - Rabat - Fran\u00e7ais\",\"street\":null,\"address\":null,\"city\":\"Rabat\",\"state\":\"Rabat-Sal\u00e9-K\u00e9nitra\",\"postal_code\":null,\"region\":\"Rabat\",\"country\":\"Morocco\",\"short_description\":\"Rejoignez l\u2019\u00e9quipe Concentrix d\u00e8s aujourd\u2019hui.\",\"long_description\":\"<p><strong>Qui sommes-nous ?<\/strong><\/p>\\n<p><em>Concentrix est une entreprise internationale implant&eacute;e dans plus de 70 pays. Sp&eacute;cialistes de l'am&eacute;lioration de l'exp&eacute;rience client et de l'optimisation des processus m&eacute;tiers, nous aidons les entreprises &agrave; se transformer et atteindre l'excellence, dans un environnement inclusif, collaboratif et innovant.<\/em><\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Votre mission en tant que Conseiller Client&egrave;le<\/strong><\/p>\\n<ul>\\n<li class=\\\"Z1qcYe\\\" data-sfc-cp=\\\"\\\" data-sfc-root=\\\"c\\\" data-sfc-cb=\\\"\\\" data-hveid=\\\"CAAIBBAA\\\" data-complete=\\\"true\\\" data-sae=\\\"\\\" data-copy-service-computed-style=\\\"font-family: &quot;Google Sans&quot;, Arial, sans-serif; font-size: 16px; font-weight: 400; margin: 0px 0px 12px; text-decoration: none; border-bottom: 0px rgb(10, 10, 10);\\\"><span class=\\\"T286Pc\\\" data-sfc-cp=\\\"\\\" data-sfc-root=\\\"c\\\" data-sfc-cb=\\\"\\\" data-complete=\\\"true\\\" data-copy-service-computed-style=\\\"font-family: &quot;Google Sans&quot;, Arial, sans-serif; font-size: 16px; font-weight: 400; margin: 0px; text-decoration: none; border-bottom: 0px rgb(10, 10, 10);\\\"><strong class=\\\"Yjhzub\\\" data-sfc-root=\\\"c\\\" data-sfc-cb=\\\"\\\" data-complete=\\\"true\\\" data-copy-service-computed-style=\\\"font-family: &quot;Google Sans&quot;, Arial, sans-serif; font-size: 16px; font-weight: 600; margin: 0px; text-decoration: none; border-bottom: 0px rgb(10, 10, 10);\\\">Prospection :<!--TgQPHd|[]--><\/strong> D&eacute;velopper le portefeuille par des appels sortants.<!--TgQPHd|[]--><\/span><!--TgQPHd|[]--><\/li>\\n<li class=\\\"Z1qcYe\\\" data-sfc-cp=\\\"\\\" data-sfc-root=\\\"c\\\" data-sfc-cb=\\\"\\\" data-hveid=\\\"CAAIBBAB\\\" data-complete=\\\"true\\\" data-sae=\\\"\\\" data-copy-service-computed-style=\\\"font-family: &quot;Google Sans&quot;, Arial, sans-serif; font-size: 16px; font-weight: 400; margin: 0px 0px 12px; text-decoration: none; border-bottom: 0px rgb(10, 10, 10);\\\"><span class=\\\"T286Pc\\\" data-sfc-cp=\\\"\\\" data-sfc-root=\\\"c\\\" data-sfc-cb=\\\"\\\" data-complete=\\\"true\\\" data-copy-service-computed-style=\\\"font-family: &quot;Google Sans&quot;, Arial, sans-serif; font-size: 16px; font-weight: 400; margin: 0px; text-decoration: none; border-bottom: 0px rgb(10, 10, 10);\\\"><strong class=\\\"Yjhzub\\\" data-sfc-root=\\\"c\\\" data-sfc-cb=\\\"\\\" data-complete=\\\"true\\\" data-copy-service-computed-style=\\\"font-family: &quot;Google Sans&quot;, Arial, sans-serif; font-size: 16px; font-weight: 600; margin: 0px; text-decoration: none; border-bottom: 0px rgb(10, 10, 10);\\\">Vente :<!--TgQPHd|[]--><\/strong> Pr&eacute;senter les offres et conclure les transactions.<!--TgQPHd|[]--><\/span><!--TgQPHd|[]--><\/li>\\n<li class=\\\"Z1qcYe\\\" data-sfc-cp=\\\"\\\" data-sfc-root=\\\"c\\\" data-sfc-cb=\\\"\\\" data-hveid=\\\"CAAIBBAC\\\" data-complete=\\\"true\\\" data-sae=\\\"\\\" data-copy-service-computed-style=\\\"font-family: &quot;Google Sans&quot;, Arial, sans-serif; font-size: 16px; font-weight: 400; margin: 0px 0px 12px; text-decoration: none; border-bottom: 0px rgb(10, 10, 10);\\\"><span class=\\\"T286Pc\\\" data-sfc-cp=\\\"\\\" data-sfc-root=\\\"c\\\" data-sfc-cb=\\\"\\\" data-complete=\\\"true\\\" aria-owns=\\\"action-menu-parent-container\\\" data-copy-service-computed-style=\\\"font-family: &quot;Google Sans&quot;, Arial, sans-serif; font-size: 16px; font-weight: 400; margin: 0px; text-decoration: none; border-bottom: 0px rgb(10, 10, 10);\\\"><strong class=\\\"Yjhzub\\\" data-sfc-root=\\\"c\\\" data-sfc-cb=\\\"\\\" data-complete=\\\"true\\\" data-copy-service-computed-style=\\\"font-family: &quot;Google Sans&quot;, Arial, sans-serif; font-size: 16px; font-weight: 600; margin: 0px; text-decoration: none; border-bottom: 0px rgb(10, 10, 10);\\\">N&eacute;gociation :<!--TgQPHd|[]--><\/strong> Traiter les objections et convaincre les prospects.<\/span><\/li>\\n<\/ul>\\n<p><strong>Ce que nous vous offrons:<\/strong><\/p>\\n<p>Chez Concentrix, nous faisons de la valorisation de nos talents une priorit&eacute;. Voici les avantages uniques que nous proposons pour reconna&icirc;tre votre contribution :<\/p>\\n<p><strong>&middot; R&eacute;mun&eacute;ration et avantages :<\/strong><\/p>\\n<ul>\\n<li class=\\\"ewa-rteLine\\\">Prime de langue pour les profils multilingues<\/li>\\n<li class=\\\"ewa-rteLine\\\">Primes de performance<\/li>\\n<li class=\\\"ewa-rteLine\\\">Prime de r&eacute;gularit&eacute; &agrave; partir du 12 mois<\/li>\\n<li class=\\\"ewa-rteLine\\\">Prime sp&eacute;ciale A&iuml;d El Adha<\/li>\\n<li class=\\\"ewa-rteLine\\\">Acc&egrave;s gratuit &agrave; la salle de sport<\/li>\\n<li class=\\\"ewa-rteLine\\\">Transport assur&eacute;<\/li>\\n<\/ul>\\n<p><strong>&middot; Avantages sociaux :<\/strong><\/p>\\n<ul>\\n<li class=\\\"ewa-rteLine\\\">Assurance sant&eacute; avantageuse + CNSS\/AMO<\/li>\\n<li class=\\\"ewa-rteLine\\\">Retraite compl&eacute;mentaire apr&egrave;s un an<\/li>\\n<\/ul>\\n<p><strong>&middot; Conditions de travail optimales :<\/strong><\/p>\\n<p>o Une formation initiale et continue.<\/p>\\n<p>o Un environnement de travail valorisant la qualit&eacute; de vie au travail.<\/p>\\n<p>o Des perspectives d&rsquo;&eacute;volution professionnelle.<\/p>\\n<p>&nbsp;<\/p>\\n<p><u><strong>Le profil recherch&eacute;:<\/strong><\/u><\/p>\\n<p>Rejoins-nous si :<\/p>\\n<p>&bull; Tu as une exp&eacute;rience confirm&eacute;e dans la t&eacute;l&eacute;vente<br \/>&bull; Tu as une app&eacute;tence commerciale<br \/>&bull; Tu maitrise la langue fran&ccedil;aise<br \/><br \/>Pas d&rsquo;exp&eacute;rience ? Pas de probl&egrave;me !<br \/>Nous t&rsquo;invitons tout de m&ecirc;me &agrave; postuler, nos charg&eacute;s de recrutement prendront contact avec toi pour te proposer une offre adapt&eacute;e &agrave; ton profil.<\/p>\\n<p><strong>Notre processus de recrutement:<\/strong><\/p>\\n<p>1. Pr&eacute;qualification t&eacute;l&eacute;phonique : une premi&egrave;re discussion avec un membre de l'&eacute;quipe recrutement pour valider les pr&eacute;requis du poste.<\/p>\\n<p>En pr&eacute;sentiel :<\/p>\\n<p>2. Pr&eacute;sentation collective, r&eacute;ponse &agrave; vos questions et passations de tests &eacute;crits (fran&ccedil;ais et informatique)<\/p>\\n<p>3. Entretien individuel (30 minutes) : une discussion approfondie avec un membre de notre &eacute;quipe recrutement pour valider vos comp&eacute;tences et aligner vos ambitions avec notre culture.<\/p>\\n<p>&nbsp;<\/p>\\n<p>Pr&ecirc;t(e) &agrave; relever ce d&eacute;fi ? Rejoignez l&rsquo;aventure Concentrix, l&agrave; o&ugrave; innovation et satisfaction client se rencontrent ! \ud83d\ude80<\/p>\",\"ats_external_id\":\"MA-358\",\"location\":\"Rabat, Rabat\",\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":\"\",\"salary_currency\":null,\"updated_at\":\"2026-10-16T17:21:20.320+02:00\",\"created_at\":\"2026-05-13T03:01:03.826+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zNTg?\",\"apply_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zNTg\/apply?\",\"head_count\":\"3000\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"fr\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-france\",\"internal_job_listing\":\"1\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"7\",\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"1\",\"auto_call\":\"0\",\"on_erp_listing\":\"1\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"1738\",\"campaign_id\":\"686\",\"campaign_title\":\"Doctolib \/ French \/ BM\/ Braga \/ ad in french \/ WB\",\"campaign_type\":\"job_application\",\"job_title\":\"Conseiller Client Francophone \u2013 Sant\u00e9 et Technologie - 2000 \u20ac de Prime\",\"street\":null,\"address\":null,\"city\":\"Braga\",\"state\":\"Braga\",\"postal_code\":null,\"region\":\"Braga\",\"country\":\"Portugal\",\"short_description\":\"Ta prochaine opportunit\u00e9 peut commencer avec une Prime de 2000\u20ac\",\"long_description\":\"<h3><strong>2 000 &euro; de Prime de Bienvenue | Braga | Sur Site<\/strong><\/h3>\\n<p class=\\\"isSelectedEnd\\\"><strong>Tu aimes aider les autres, r&eacute;soudre des probl&egrave;mes et cr&eacute;er une exp&eacute;rience positive pour les clients ?<\/strong><\/p>\\n<p class=\\\"isSelectedEnd\\\">Rejoins une &eacute;quipe internationale dans le domaine de la sant&eacute; et accompagne des professionnels dans leur utilisation d&rsquo;un logiciel et de services innovants.<\/p>\\n<h2>Ce que nous t&rsquo;offrons<\/h2>\\n<ul data-spread=\\\"false\\\">\\n<li><strong>2 000 &euro; de Prime de Bienvenue<\/strong><\/li>\\n<li><strong>Salaire comp&eacute;titif + prime de performance<\/strong><\/li>\\n<li><strong>Formation compl&egrave;te et r&eacute;mun&eacute;r&eacute;e<\/strong><\/li>\\n<li><strong>De r&eacute;elles opportunit&eacute;s d&rsquo;&eacute;volution de carri&egrave;re<\/strong><\/li>\\n<li>Programmes gratuits de formation et de d&eacute;veloppement professionnel<\/li>\\n<li>Possibilit&eacute;s de <strong>prime de cooptation (Refer a Friend)<\/strong><\/li>\\n<li><strong>Un environnement de travail moderne et dynamique au c&oelig;ur de Braga<\/strong><\/li>\\n<li>Une exp&eacute;rience professionnelle dans un <strong>environnement international<\/strong><\/li>\\n<\/ul>\\n<p class=\\\"isSelectedEnd\\\">Chez Concentrix, ton &eacute;volution compte : <strong>pr&egrave;s de 80 % de nos managers et dirigeants ont &eacute;volu&eacute; au sein de l&rsquo;entreprise.<\/strong><\/p>\\n<h2>Ton r&ocirc;le<\/h2>\\n<p class=\\\"isSelectedEnd\\\">En tant que <strong>Conseiller Client Francophone<\/strong>, tu accompagneras des professionnels de sant&eacute; dans leur utilisation du logiciel et des services.<\/p>\\n<p class=\\\"isSelectedEnd\\\">Tes principales responsabilit&eacute;s seront :<\/p>\\n<ul data-spread=\\\"false\\\">\\n<li>Accompagner les professionnels de sant&eacute; par <strong>t&eacute;l&eacute;phone<\/strong>, en r&eacute;pondant &agrave; leurs demandes entrantes et en effectuant des appels proactifs<\/li>\\n<li>Les guider et les <strong>former &agrave; l&rsquo;utilisation du logiciel et des services<\/strong><\/li>\\n<li>R&eacute;pondre aux demandes re&ccedil;ues par <strong>email<\/strong> de mani&egrave;re rapide et efficace<\/li>\\n<li>Identifier les besoins des clients et leur apporter des solutions adapt&eacute;es<\/li>\\n<li>Collaborer avec les &eacute;quipes <strong>Commerciales, Marketing et Produit<\/strong> afin de garantir une excellente exp&eacute;rience client<\/li>\\n<\/ul>\\n<h2>Ton profil<\/h2>\\n<p class=\\\"isSelectedEnd\\\">Tu es notre candidat(e) id&eacute;al(e) si tu :<\/p>\\n<ul data-spread=\\\"false\\\">\\n<li>Parles <strong>fran&ccedil;ais couramment<\/strong>, &agrave; l&rsquo;&eacute;crit comme &agrave; l&rsquo;oral<\/li>\\n<li>Poss&egrave;des d&rsquo;excellentes comp&eacute;tences en <strong>communication<\/strong><\/li>\\n<li>Es &agrave; l&rsquo;aise au t&eacute;l&eacute;phone et dans les &eacute;changes avec les clients<\/li>\\n<li>Es <strong>patient(e), proactif(ve) et orient&eacute;(e) solutions<\/strong><\/li>\\n<li>Aimes le contact humain et aider les autres<\/li>\\n<li>Sais travailler efficacement en &eacute;quipe<\/li>\\n<\/ul>\\n<p class=\\\"isSelectedEnd\\\"><strong>Tu ne corresponds pas &agrave; 100 % au profil ?<\/strong> Postule quand m&ecirc;me ! Ton exp&eacute;rience peut correspondre &agrave; cette opportunit&eacute; ou &agrave; une autre au sein de Concentrix.<\/p>\\n<h2>Pourquoi Concentrix ?<\/h2>\\n<p class=\\\"isSelectedEnd\\\">Rejoins une communaut&eacute; de plus de <strong>440 000 Game-Changers dans plus de 70 pays<\/strong>.<\/p>\\n<p class=\\\"isSelectedEnd\\\">Nous te donnons les outils, la formation et le soutien n&eacute;cessaires pour d&eacute;velopper tes comp&eacute;tences et construire ta carri&egrave;re.<\/p>\\n<h3><strong>Ta prochaine opportunit&eacute; professionnelle &agrave; Braga peut commencer avec une Prime de Bienvenue de 2 000 &euro;.<\/strong><\/h3>\\n<p class=\\\"isSelectedEnd\\\"><strong>Postule d&egrave;s aujourd&rsquo;hui et rejoins Concentrix !<\/strong><\/p>\\n<p class=\\\"isSelectedEnd\\\">Concentrix est un employeur qui souscrit au principe de l&rsquo;&eacute;galit&eacute; des chances et s&rsquo;engage &agrave; offrir un environnement de travail inclusif et respectueux.<\/p>\\n<p><strong>&Eacute;ligibilit&eacute; &agrave; l&rsquo;emploi :<\/strong> Conform&eacute;ment &agrave; la l&eacute;gislation portugaise, seuls les candidats l&eacute;galement autoris&eacute;s &agrave; travailler au Portugal seront pris en consid&eacute;ration pour ce poste.<\/p>\",\"ats_external_id\":\"PT-686\",\"location\":\"Braga, Braga\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-16T00:59:03.615+01:00\",\"created_at\":\"2026-05-12T16:05:57.214+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82ODY?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82ODY\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"fr\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"3\",\"auto_call\":\"0\",\"on_erp_listing\":\"1\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"1250\",\"campaign_id\":\"18659\",\"campaign_title\":\"Associate Manager, B2B Sales R1729062\",\"campaign_type\":\"job_application\",\"job_title\":\"Associate Manager, B2B Sales\",\"street\":\"MYS Kuala Lumpur - Levels 10,11,12 Equatorial Plaza\",\"address\":\"MYS Kuala Lumpur - Levels 10,11,12 Equatorial Plaza\",\"city\":\"Kuala Lumpur\",\"state\":\"Selangor\",\"postal_code\":\"50250\",\"region\":null,\"country\":\"Malaysia\",\"short_description\":\"The Associate Sales Manager is responsible for overseeing the management of the team(s) supporting accounts to drive the generation of revenue and business growth, lead a sales team(s), accountable for driving team performance through customer success motions (onboarding, \\nadoption, health checks and voice of the customer) and\/or revenue retention motions (product\/ service contract renewals, extension, upsell and expansion). 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We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as a<strong> Customer Support Agent in Porto, Portugal (Remote) <\/strong>you will ensure that performance goals are met across all operations. And that we fulfill client expectations related to operational excellence: high targets regarding quality, efficiency &amp; customer journey improvement. Furthermore, you'll have an active part in ensuring client guidelines, promoting, and actively participating in the service improvements provided to all users.<\/p>\\n<p><strong>Career growth and personal development<\/strong><\/p>\\n<p>We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed. At Concentrix, there&rsquo;s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>What you will do in this role&nbsp;<\/strong><\/p>\\n<p>As a Customer Support Agent, you will:<\/p>\\n<ul>\\n<li>Be the voice of our company &ndash; the direct link to our customers<\/li>\\n<li>Take care of our Italian-speaking customers by phone, email, chat and social media&nbsp;channels<\/li>\\n<li>Support competently our merchants for all questions and inquiries about our product&nbsp;and service<\/li>\\n<li>Work on the optimisation of all processes related to our customers, to&nbsp;<br \/>constantly increase the happiness of our merchants<\/li>\\n<li>Work with other departments together, for example, Sales and Marketing<\/li>\\n<li>You will be part of an international and multilingual team<\/li>\\n<\/ul>\\n<p><strong>Your qualifications<\/strong><\/p>\\n<p>Concentrix is a great match if you:<\/p>\\n<ul>\\n<li>Are fluent, verbal and written in<strong> Italian (C1) <\/strong><\/li>\\n<li>Have an advanced level of <strong>English (B2)<\/strong><\/li>\\n<li>Have strong communication skills: approachable, patient and customer-oriented<\/li>\\n<li>Have a high level of empathy: providing excellent, customer-friendly service is your top priority<\/li>\\n<li>Are capable of managing escalation processes and resolving complex issues<\/li>\\n<li>Have prior experience as customer support<\/li>\\n<li>Are familiar with omnichannel support (phone, chat, e-mail) and ability to work with many tools at once and are proficient in using a smartphone, tablet and computers<\/li>\\n<\/ul>\\n<p>If you feel you don&rsquo;t check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it&rsquo;s this or another role.<\/p>\\n<p><strong>What&rsquo;s in it for you<\/strong><\/p>\\n<p>In this role, we offer benefits that help you support your unique lifestyle:<\/p>\\n<ul>\\n<li>Competitive salary and performance bonus<\/li>\\n<li>Work from home in Porto, Portugal<\/li>\\n<li>Bring-a-friend (referral) bonus opportunities<\/li>\\n<li>Full paid training on the company and the project you'll be working on<\/li>\\n<li>Career development programs<\/li>\\n<\/ul>\\n<p><strong>Experience the best version of you!<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p><strong>Concentrix is an equal-opportunity employer<\/strong><\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em><\/p>\\n<p><strong>Eligibility to work<\/strong><\/p>\\n<p>In accordance with Portugal&rsquo;s law, only applicants who are legally authorized to work in Portugal will be considered for this position.<\/p>\\n<p>&nbsp;<\/p>\",\"ats_external_id\":\"PT-679\",\"location\":\"Porto, Porto\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-21T00:59:05.085+01:00\",\"created_at\":\"2026-05-12T10:07:51.279+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82Nzk?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82Nzk\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"3\",\"auto_call\":\"0\",\"on_erp_listing\":\"0\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"1740\",\"campaign_id\":\"673\",\"campaign_title\":\"Pluxee \/ French \/ BM \/ Braga \/ ad in french\",\"campaign_type\":\"job_application\",\"job_title\":\"Conseiller Client\u00e8le (Francophone) - Cartes interactives - Hybride\",\"street\":null,\"address\":null,\"city\":\"Braga\",\"state\":\"Braga\",\"postal_code\":null,\"region\":\"Braga\",\"country\":\"Portugal\",\"short_description\":\"D\u00e9couvre le pouvoir d'une carri\u00e8re qui change la donne\",\"long_description\":\"<p>Es-tu &agrave; la recherche de l'avenir ? Nous sommes un leader mondial de la technologie et des services qui alimentent les marques du futur. Nous aidons des marques connues - celles que vous utilisez tous les jours - &agrave; am&eacute;liorer leurs activit&eacute;s gr&acirc;ce &agrave; la technologie et &agrave; des solutions int&eacute;gr&eacute;es, dans plus de 70 pays. Nous sommes fiers d'&ecirc;tre r&eacute;compens&eacute;s par des prix tels que \\\"World's Best Workplaces\\\", \\\"Best Companies for Career Growth\\\" et \\\"Best Company Culture\\\", ann&eacute;e apr&egrave;s ann&eacute;e.<\/p>\\n<p>Si tu cherches &agrave; &eacute;voluer et &agrave; &ecirc;tre inspir&eacute;, en tant que&nbsp;<strong>Repr&eacute;sentant du Service Client&egrave;le &agrave; Braga, Portugal (Poste en Hybride)<\/strong>, tu feras partie de notre &eacute;quipe de gamme-changers qui alimentent les marques du futur dans les domaines de la technologie, de la finance, des voyages, de la mode, des soins de sant&eacute;, et plus encore.<\/p>\\n<p><strong>D&eacute;veloppement professionnel et personnel<\/strong><\/p>\\n<p>Nous te fournirons toute la formation, les technologies de pointe et le soutien continu dont tu auras besoin pour r&eacute;ussir. Chez Concentrix, il existe un v&eacute;ritable potentiel de carri&egrave;re et d'&eacute;volution personnelle. En effet, pr&egrave;s de 80 % de nos cadres et dirigeants sont, issu de promotion interne ! C'est pourquoi nous offrons une gamme de programmes GRATUITS d'apprentissage et de d&eacute;veloppement con&ccedil;us pour te mettre sur la voie du type de carri&egrave;re que t&rsquo;as toujours envisag&eacute;.<\/p>\\n<p><strong>Ce que tu feras dans ce r&ocirc;le<\/strong><\/p>\\n<p>En tant que repr&eacute;sentant du service &agrave; la client&egrave;le au sein de notre &eacute;quipe, tu vas :<\/p>\\n<ul>\\n<li>R&eacute;pondre aux demandes de nos clients par t&eacute;l&eacute;phone, sur l&rsquo;utilisation de leur carte et application&nbsp;;<\/li>\\n<li>Analyser les besoins de nos clients et personnaliserez la relation pour mieux cerner leurs attentes, les rassurer et les accompagner,<\/li>\\n<li>D&eacute;velopper une relation durable et de qualit&eacute; pour enrichir le portefeuille Clients dans le cadre de notre enjeu d&rsquo;Excellence relationnelle,<\/li>\\n<li>G&eacute;rer les dossiers confi&eacute;s dans le respect des proc&eacute;dures et des r&egrave;gles de s&eacute;curit&eacute;, en d&eacute;montrant un comportement exemplaire notamment en mati&egrave;re de rigueur et d&rsquo;int&eacute;grit&eacute;.<\/li>\\n<\/ul>\\n<p><strong>Tes qualifications<\/strong><\/p>\\n<p>Concentrix te conviendra parfaitement si :<\/p>\\n<ul>\\n<li>T'as un niveau &eacute;lev&eacute; de Fran&ccedil;ais (&eacute;crit et oral)&nbsp;<\/li>\\n<li>T'as une bonne capacit&eacute; d'analyse<\/li>\\n<li>T'as des excellentes comp&eacute;tences en communication, associ&eacute;es &agrave; une position formelle et diplomatique<\/li>\\n<li>T'as des bonnes comp&eacute;tences en organisation, gestion du temps et planification.<\/li>\\n<\/ul>\\n<p>Si tu penses ne pas avoir tous les atouts en main, nous t&rsquo;encourageons tout de m&ecirc;me &agrave; poser ta candidature. Nous ferons de notre mieux pour te trouver le poste qui te convient, qu'il s'agisse de celui-ci ou d'un autre.<\/p>\\n<p><strong>Quels sont tes avantages<\/strong><\/p>\\n<p>Dans ce r&ocirc;le, nous offrons des avantages qui t&rsquo;aident &agrave; soutenir un style de vie unique :<\/p>\\n<ul>\\n<li>Salaire comp&eacute;titif et prime de performance<\/li>\\n<li>Poste en hybride &agrave; Braga, Portugal<\/li>\\n<li>Possibilit&eacute;s de primes de Refer a Friend (parrainage d&rsquo;un ami)<\/li>\\n<li>Formation compl&egrave;te et r&eacute;mun&eacute;r&eacute;e sur l'entreprise et le projet sur lequel tu vas travailler<\/li>\\n<li>Programmes de d&eacute;veloppement de carri&egrave;re<\/li>\\n<\/ul>\\n<p>Si tout cela te semble &ecirc;tre la prochaine &eacute;tape id&eacute;ale de ton parcours professionnel, nous voulons te conna&icirc;tre. Postule d&egrave;s aujourd'hui et d&eacute;couvre pourquoi plus de 440k+ game-changers &agrave; travers le monde appellent Concentrix leur \\\"employeur de choix\\\".<\/p>\\n<p><strong>Concentrix est un employeur qui souscrit au principe de l'&eacute;galit&eacute; des chances<\/strong><\/p>\\n<p><em>Nous sommes fiers d'&ecirc;tre une seule &eacute;quipe, une seule entreprise, &agrave; l'&eacute;chelle mondiale. Nous nous engageons &agrave; offrir des chances &eacute;gales d'emploi &agrave; tous les candidats et &agrave; cr&eacute;er un environnement de travail exempt de discrimination et de harc&egrave;lement. Toutes nos pratiques de recrutement sont fond&eacute;es sur les besoins de l'entreprise, les exigences du poste et les qualifications professionnelles, sans tenir compte de la race, de l'&acirc;ge, de l'identit&eacute; sexuelle, de l'orientation sexuelle, de la religion, de l'origine ethnique, de la situation familiale ou parentale, de l'origine nationale, du handicap ou de toute autre classification prot&eacute;g&eacute;e par les lois nationales en vigueur.<\/em><\/p>\\n<p><strong>L'&eacute;ligibilit&eacute; &agrave; l&rsquo;emploi<\/strong><\/p>\\n<p>Conform&eacute;ment &agrave; la l&eacute;gislation portugaise, seuls les candidats l&eacute;galement autoris&eacute;s &agrave; travailler au Portugal seront pris en consid&eacute;ration pour ce poste.<\/p>\\n<p>&nbsp;<\/p>\",\"ats_external_id\":\"PT-673\",\"location\":\"Braga, Braga\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-20T16:05:08.824+01:00\",\"created_at\":\"2026-05-11T16:28:07.214+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82NzM?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82NzM\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"fr\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"3\",\"auto_call\":\"0\",\"on_erp_listing\":\"0\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"1741\",\"campaign_id\":\"671\",\"campaign_title\":\"Booking \/ Dutch \/ WAH \/ Porto\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Representative (Dutch-speaking) - Online Booking Services - Remote\",\"street\":null,\"address\":null,\"city\":\"Porto\",\"state\":\"Porto District\",\"postal_code\":null,\"region\":\"Porto\",\"country\":\"Portugal\",\"short_description\":\"Experience the power of a game-changing career!\",\"long_description\":\"<p>Are you looking for what&rsquo;s next? We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as a <strong>Customer Service Representative in Portugal (Remote)<\/strong>, you will ensure that performance goals are met across all operations. And that we fulfill client expectations related to operational excellence: high targets regarding quality, efficiency &amp; customer journey improvement.<\/p>\\n<p><strong>Career growth and personal development<\/strong><\/p>\\n<p>We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed. At Concentrix, there&rsquo;s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p><strong>What you will do in this role<\/strong><\/p>\\n<p>As a Customer Service Representative, you will:<\/p>\\n<ul>\\n<li>Respond to customer inquiries across multiple channels (e.g., email, chat, phone), ensuring accurate and timely updates in CRM systems with all relevant details.<\/li>\\n<li>Build strong relationships with customers by addressing their questions and resolving issues professionally, promptly, and with empathy.<\/li>\\n<li>Enhance customer loyalty and satisfaction by providing effective solutions and ensuring a seamless experience throughout every interaction.<\/li>\\n<li>Maintain a friendly, professional, and approachable tone in all communications, fostering trust and positive engagement.<\/li>\\n<li>Collaborate closely with team members and management to optimize workflows and deliver a superior customer experience.<\/li>\\n<li>Identify common customer challenges, provide actionable feedback on recurring issues, and proactively suggest areas for improvement in processes or policies.<\/li>\\n<\/ul>\\n<p><strong>Your qualifications<\/strong><\/p>\\n<p>Concentrix is a great match if you:<\/p>\\n<ul>\\n<li>Are fluent in Dutch (written and spoken) and have a strong command of English for internal communication.<\/li>\\n<li>Have experience in customer service, preferably in the travel or online booking industry.<\/li>\\n<li>Are passionate about travel and hospitality, with an understanding of the needs and expectations of travelers.<\/li>\\n<li>Are skilled at interpreting and applying company policies, procedures, and service guidelines to assist customers effectively.<\/li>\\n<li>Can work independently, make sound decisions, and document customer interactions accurately and efficiently.<\/li>\\n<li>Possess excellent problem-solving skills and can deliver personalized solutions to meet customer needs and resolve issues.<\/li>\\n<\/ul>\\n<p>If you feel you don&rsquo;t check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it&rsquo;s this or another role.<\/p>\\n<p><strong>What&rsquo;s in it for you<\/strong><\/p>\\n<p>In this role, we offer benefits that help you support your unique lifestyle:<\/p>\\n<ul>\\n<li>Competitive salary and performance bonus<\/li>\\n<li>Work from home in Portugal<\/li>\\n<li>Bring-a-friend (referral) bonus opportunities<\/li>\\n<li>Full paid training on the company and the project you'll be working on<\/li>\\n<li>Career development programs<\/li>\\n<\/ul>\\n<p><strong>Experience the best version of you!<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p><strong>Concentrix is an equal-opportunity employer<\/strong><\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em><\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Eligibility to work<\/strong><\/p>\\n<p>In accordance with Portugal&rsquo;s law, only applicants who are legally authorized to work in Portugal will be considered for this position.<\/p>\",\"ats_external_id\":\"PT-671\",\"location\":\"Porto, Porto\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-06-22T10:20:13.478+01:00\",\"created_at\":\"2026-05-11T16:21:49.066+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82NzE?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82NzE\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"3\",\"auto_call\":\"0\",\"on_erp_listing\":\"0\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"1829\",\"campaign_id\":\"334\",\"campaign_title\":\"R1674386 Conseiller Client (F\/H) - Service Client - Agadir - Anglais (permanente)\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Advisor (M\/F) - Customer Service - Agadir - English Speaker\",\"street\":null,\"address\":null,\"city\":\"Agadir\",\"state\":\"Souss-Massa\",\"postal_code\":\"80000\",\"region\":\"Agadir\",\"country\":\"Morocco\",\"short_description\":\"Join a Team That Turns Every Call into an Opportunity! \ud83c\udfaf\",\"long_description\":\"<h3>Who Are We?<\/h3>\\n<p class=\\\"isSelectedEnd\\\">Concentrix is a global company operating in more than 70 countries worldwide. We specialize in enhancing customer experience and optimizing business processes, helping companies transform and achieve excellence in an inclusive, collaborative, and innovative environment.<\/p>\\n<h2>Your Mission as a Customer Service Advisor<\/h2>\\n<p class=\\\"isSelectedEnd\\\">As a Customer Service Advisor, you will play a key role by:<\/p>\\n<ul data-spread=\\\"false\\\">\\n<li><strong>Meeting customer needs:<\/strong> Delivering high-quality service by responding to customer inquiries via phone, email, or chat.<\/li>\\n<li><strong>Resolving issues:<\/strong> Identifying and handling customer requests or complaints to ensure customer satisfaction.<\/li>\\n<li><strong>Building customer loyalty:<\/strong> Providing personalized solutions to strengthen customer trust and retention.<\/li>\\n<li><strong>Contributing to continuous improvement:<\/strong> Sharing customer feedback to help optimize our services and processes.<\/li>\\n<\/ul>\\n<h2>What We Offer<\/h2>\\n<p class=\\\"isSelectedEnd\\\">At Concentrix, recognizing and rewarding our talents is a top priority. Here are the unique benefits we offer to value your contribution:<\/p>\\n<h3>Attractive Compensation &amp; Bonuses<\/h3>\\n<ul data-spread=\\\"false\\\">\\n<li>Language bonus dedicated to our multilingual Game-Changers.<\/li>\\n<li>Attendance bonus starting from the 12th month and motivating performance bonuses.<\/li>\\n<li>Special Eid Al Adha bonus.<\/li>\\n<\/ul>\\n<h3>Outstanding Social Benefits<\/h3>\\n<ul data-spread=\\\"false\\\">\\n<li>Comprehensive health insurance and supplementary retirement plan after one year.<\/li>\\n<li>Flexible working hours with the possibility of remote work after the integration period.<\/li>\\n<li>Free access to our gym facilities.<\/li>\\n<li>Company transportation provided to ensure safe and convenient commuting.<\/li>\\n<li>Continuous training programs to help you develop your skills and gain new knowledge relevant to the role.<\/li>\\n<\/ul>\\n<h3>A Dynamic Work Environment<\/h3>\\n<ul data-spread=\\\"false\\\">\\n<li>Themed events and gifts throughout the year to strengthen team spirit and employee engagement.<\/li>\\n<\/ul>\\n<h2>The Profile of Our Game-Changers<\/h2>\\n<p class=\\\"isSelectedEnd\\\">We are looking for talents who:<\/p>\\n<ul data-spread=\\\"false\\\">\\n<li>Have an excellent command of English, both written and spoken. \ud83d\udde3\ufe0f<\/li>\\n<li>Possess strong communication skills, are organized, autonomous, and maintain a positive attitude. \ud83d\udca1<\/li>\\n<li>Are comfortable using digital tools and naturally curious about adopting new technologies. \ud83d\udda5\ufe0f<\/li>\\n<li>Embrace challenges enthusiastically and are passionate about customer satisfaction. \ud83c\udf1f<\/li>\\n<\/ul>\\n<h2>Our Recruitment Process<\/h2>\\n<h3>1. Online Assessments (1 hour)<\/h3>\\n<p class=\\\"isSelectedEnd\\\">Once your application is received, you will receive an email inviting you to complete a series of online assessments. These interactive evaluations are designed to highlight your language, technical, and personality skills &mdash; a key step to better understand your potential and help you stand out!<\/p>\\n<h3>2. Phone Interview<\/h3>\\n<p class=\\\"isSelectedEnd\\\">An exploratory conversation with a member of our recruitment team to introduce you to Concentrix and confirm the alignment between your profile and the role.<\/p>\\n<h3>3. Face-to-Face Interview<\/h3>\\n<p class=\\\"isSelectedEnd\\\">An in-depth discussion to validate your skills and align your ambitions with our company culture.<\/p>\\n<h2>Ready to Take on the Challenge?<\/h2>\\n<p>Join the Concentrix adventure &mdash; where innovation and excellence come together! \ud83d\ude80<\/p>\",\"ats_external_id\":\"MA-334\",\"location\":\"Agadir, Agadir\",\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":\"\",\"salary_currency\":null,\"updated_at\":\"2026-10-16T17:21:18.999+02:00\",\"created_at\":\"2026-05-11T16:13:16.390+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMzQ?\",\"apply_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMzQ\/apply?\",\"head_count\":\"6000\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-france\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"7\",\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"1\",\"auto_call\":\"0\",\"on_erp_listing\":\"0\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"1742\",\"campaign_id\":\"668\",\"campaign_title\":\"Freshmile \/ French \/ WAH \/ Braga \/ ad in french\",\"campaign_type\":\"job_application\",\"job_title\":\"Charg\u00e9 d\u2019Assistance Technique (francophone) - Bornes de Recharge \u2013 T\u00e9l\u00e9travail\",\"street\":null,\"address\":null,\"city\":\"Braga\",\"state\":\"Braga\",\"postal_code\":null,\"region\":\"Braga\",\"country\":\"Portugal\",\"short_description\":\"D\u00e9couvre le pouvoir d'une carri\u00e8re qui change la donne\",\"long_description\":\"<p>Es-tu &agrave; la recherche de l'avenir ? Nous sommes un leader mondial de la technologie et des services qui alimentent les marques du futur. Nous aidons des marques connues - celles que vous utilisez tous les jours - &agrave; am&eacute;liorer leurs activit&eacute;s gr&acirc;ce &agrave; la technologie et &agrave; des solutions int&eacute;gr&eacute;es, dans plus de 70 pays. Nous sommes fiers d'&ecirc;tre r&eacute;compens&eacute;s par des prix tels que \\\"World's Best Workplaces\\\", \\\"Best Companies for Career Growth\\\" et \\\"Best Company Culture\\\", ann&eacute;e apr&egrave;s ann&eacute;e.<\/p>\\n<p>Si tu cherches &agrave; &eacute;voluer et &agrave; &ecirc;tre inspir&eacute;, en tant que&nbsp;<strong>Charg&eacute; d&rsquo;Assistance Technique au Portugal (T&eacute;l&eacute;travail<\/strong>), tu feras partie de notre &eacute;quipe de gamme-changers qui alimentent les marques du futur dans les domaines de la technologie, de la finance, des voyages, de la mode, des soins de sant&eacute;, et plus encore.<\/p>\\n<p><strong>D&eacute;veloppement professionnel et personnel<\/strong><\/p>\\n<p>Nous te fournirons toute la formation, les technologies de pointe et le soutien continu dont tu auras besoin pour r&eacute;ussir. Chez Concentrix, il existe un v&eacute;ritable potentiel de carri&egrave;re et d'&eacute;volution personnelle. En effet, pr&egrave;s de 80 % de nos cadres et dirigeants sont, issu de promotion interne ! C'est pourquoi nous offrons une gamme de programmes GRATUITS d'apprentissage et de d&eacute;veloppement con&ccedil;us pour te mettre sur la voie du type de carri&egrave;re que t&rsquo;as toujours envisag&eacute;.<\/p>\\n<p><strong>Ce que tu feras dans ce r&ocirc;le<\/strong><\/p>\\n<p>En tant que Charg&eacute; d&rsquo;Assistance Technique au sein de notre &eacute;quipe, tu vas :<\/p>\\n<ul>\\n<li>&Ecirc;tre le premier point de contact pour des clients qui comptent sur toi pour r&eacute;soudre rapidement leurs difficult&eacute;s techniques.<\/li>\\n<li>Agir comme un v&eacute;ritable partenaire : &agrave; l&rsquo;&eacute;coute, p&eacute;dagogue et orient&eacute; solutions.<\/li>\\n<li>Jouer un r&ocirc;le essentiel pour garantir une exp&eacute;rience fluide, en prolongeant l&rsquo;engagement et la qualit&eacute; de service port&eacute;s par nos &eacute;quipes.<\/li>\\n<li>Contribuer au d&eacute;veloppement d&rsquo;une entreprise fran&ccedil;aise, leader dans la gestion et l&rsquo;exploitation d&rsquo;infrastructures de recharge et acteur majeur de la mobilit&eacute; &eacute;lectrique.<\/li>\\n<li>Repr&eacute;senter un grand groupe reconnu pour son expertise dans la distribution de mat&eacute;riel &eacute;lectrique.<\/li>\\n<\/ul>\\n<p><strong>Tes qualifications<\/strong><\/p>\\n<p>Concentrix te conviendra parfaitement si :<\/p>\\n<ul>\\n<li>T'as&nbsp;un haut niveau de fran&ccedil;ais (&eacute;crit et oral) et un bon niveau d'anglais (B2)<\/li>\\n<li>T'as&nbsp;de l'exp&eacute;rience dans des fonctions techniques ou dans le service client.<\/li>\\n<li>T'es passionn&eacute;(e) par les sujets li&eacute;s aux &eacute;nergies renouvelables et t'as des comp&eacute;tences en technologie.<\/li>\\n<li>T'es capable de comprendre les politiques, les proc&eacute;dures et les garanties et t'es familier avec la g&eacute;ographie du march&eacute;.<\/li>\\n<li>T&rsquo;es capable de r&eacute;soudre des probl&egrave;mes et de proposer des solutions.<\/li>\\n<li>T'es capable de r&eacute;soudre des probl&egrave;mes et de fournir des solutions.<\/li>\\n<\/ul>\\n<p>Si tu penses ne pas avoir tous les atouts en main, nous t&rsquo;encourageons tout de m&ecirc;me &agrave; poser ta candidature. Nous ferons de notre mieux pour te trouver le poste qui te convient, qu'il s'agisse de celui-ci ou d'un autre.<\/p>\\n<p><strong>Quels sont tes avantages<\/strong><\/p>\\n<p>Dans ce r&ocirc;le, nous offrons des avantages qui t&rsquo;aident &agrave; soutenir un style de vie unique :<\/p>\\n<ul>\\n<li>Salaire comp&eacute;titif et prime de performance<\/li>\\n<li>T&eacute;l&eacute;travail depuis le Portugal<\/li>\\n<li>Possibilit&eacute;s de primes de Refer a Friend (parrainage d&rsquo;un ami)<\/li>\\n<li>Formation compl&egrave;te et r&eacute;mun&eacute;r&eacute;e sur l'entreprise et le projet sur lequel tu vas travailler<\/li>\\n<li>Programmes de d&eacute;veloppement de carri&egrave;re<\/li>\\n<\/ul>\\n<p><strong>D&eacute;couvre ta meilleure version!<\/strong><\/p>\\n<p>Si tout cela te semble &ecirc;tre la prochaine &eacute;tape id&eacute;ale de ton parcours professionnel, nous voulons te conna&icirc;tre. Postule d&egrave;s aujourd'hui et d&eacute;couvre pourquoi plus de 440k+ game-changers &agrave; travers le monde appellent Concentrix leur \\\"employeur de choix\\\".<\/p>\\n<p><strong>Concentrix est un employeur qui souscrit au principe de l'&eacute;galit&eacute; des chances<\/strong><\/p>\\n<p><em>Nous sommes fiers d'&ecirc;tre une seule &eacute;quipe, une seule entreprise, &agrave; l'&eacute;chelle mondiale. Nous nous engageons &agrave; offrir des chances &eacute;gales d'emploi &agrave; tous les candidats et &agrave; cr&eacute;er un environnement de travail exempt de discrimination et de harc&egrave;lement. Toutes nos pratiques de recrutement sont fond&eacute;es sur les besoins de l'entreprise, les exigences du poste et les qualifications professionnelles, sans tenir compte de la race, de l'&acirc;ge, de l'identit&eacute; sexuelle, de l'orientation sexuelle, de la religion, de l'origine ethnique, de la situation familiale ou parentale, de l'origine nationale, du handicap ou de toute autre classification prot&eacute;g&eacute;e par les lois nationales en vigueur.<\/em><\/p>\\n<p><strong>L'&eacute;ligibilit&eacute; &agrave; l&rsquo;emploi<\/strong><\/p>\\n<p>Conform&eacute;ment &agrave; la l&eacute;gislation portugaise, seuls les candidats l&eacute;galement autoris&eacute;s &agrave; travailler au Portugal seront pris en consid&eacute;ration pour ce poste.<\/p>\\n<p><strong>&nbsp;<\/strong><\/p>\",\"ats_external_id\":\"PT-668\",\"location\":\"Braga, Braga\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-20T15:53:08.319+01:00\",\"created_at\":\"2026-05-11T16:07:11.929+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82Njg?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82Njg\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"fr\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"3\",\"auto_call\":\"0\",\"on_erp_listing\":\"0\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"1743\",\"campaign_id\":\"663\",\"campaign_title\":\"BNP \/ French \/ Braga \/ ad in French \/ WB\",\"campaign_type\":\"job_application\",\"job_title\":\"Conseiller Client Francophone \u2013 Banque et Relation Client - 2000\u20ac de Prime\",\"street\":null,\"address\":null,\"city\":\"Braga\",\"state\":\"Braga\",\"postal_code\":null,\"region\":\"Braga\",\"country\":\"Portugal\",\"short_description\":\"Ta prochaine opportunit\u00e9 peut commencer avec une Prime de 2000\u20ac\",\"long_description\":\"<h3><strong>2 000 &euro; de Prime de Bienvenue | Braga | Sur Site<\/strong><\/h3>\\n<p><strong>Adresse : <a href=\\\"https:\/\/maps.app.goo.gl\/Ad7UR4robK28GxdFA\\\">Largo da Esta&ccedil;&atilde;o, Edif&iacute;cio Esta&ccedil;&atilde;o Rodovi&aacute;ria, Piso 2, 4700-223 Braga<\/a><\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p class=\\\"isSelectedEnd\\\"><strong>Tu aimes le contact client, le conseil et la recherche de solutions ? Rejoins une &eacute;quipe internationale et accompagne nos clients dans leurs projets.<\/strong><\/p>\\n<p class=\\\"isSelectedEnd\\\">Dans ce r&ocirc;le, tu seras leur interlocuteur privil&eacute;gi&eacute; pour r&eacute;pondre &agrave; leurs questions, comprendre leurs besoins et les accompagner dans leurs d&eacute;marches.<\/p>\\n<h2>Ce que nous t&rsquo;offrons<\/h2>\\n<ul data-spread=\\\"false\\\">\\n<li><strong>2 000 &euro; de Prime de Bienvenue<\/strong><\/li>\\n<li><strong>Salaire comp&eacute;titif + prime de performance<\/strong><\/li>\\n<li><strong>Formation compl&egrave;te et r&eacute;mun&eacute;r&eacute;e<\/strong><\/li>\\n<li><strong>Opportunit&eacute;s r&eacute;elles d&rsquo;&eacute;volution de carri&egrave;re<\/strong><\/li>\\n<li>Programmes gratuits de formation et de d&eacute;veloppement professionnel<\/li>\\n<li>Possibilit&eacute;s de <strong>prime de cooptation (Refer a Friend)<\/strong><\/li>\\n<li><strong>Des installations modernes dans des locaux r&eacute;cemment r&eacute;nov&eacute;s, id&eacute;alement situ&eacute;s au c&oelig;ur de Braga, offrant un acc&egrave;s facile aux transports en commun, aux commerces, aux restaurants ainsi qu'aux principaux services de la ville.<\/strong><\/li>\\n<li>Environnement international et dynamique<\/li>\\n<\/ul>\\n<p class=\\\"isSelectedEnd\\\">Chez Concentrix, ton &eacute;volution compte : <strong>pr&egrave;s de 80 % de nos managers et dirigeants ont &eacute;volu&eacute; au sein de l&rsquo;entreprise.<\/strong><\/p>\\n<h2>Ton r&ocirc;le<\/h2>\\n<p class=\\\"isSelectedEnd\\\">En tant que <strong>Conseiller Client Francophone<\/strong>, tu accompagneras les clients dans leurs demandes et leurs projets, en leur proposant un service personnalis&eacute; et des solutions adapt&eacute;es &agrave; leurs besoins.<\/p>\\n<p class=\\\"isSelectedEnd\\\">Tes principales responsabilit&eacute;s seront :<\/p>\\n<ul data-spread=\\\"false\\\">\\n<li>R&eacute;pondre aux demandes des clients par <strong>t&eacute;l&eacute;phone<\/strong>, concernant leurs services actuels ou leurs nouveaux projets<\/li>\\n<li>Comprendre leurs besoins et les accompagner de mani&egrave;re personnalis&eacute;e<\/li>\\n<li>Apporter des r&eacute;ponses claires et rassurantes tout au long de leur parcours<\/li>\\n<li>Identifier les opportunit&eacute;s de proposer des <strong>solutions compl&eacute;mentaires adapt&eacute;es aux besoins du client<\/strong><\/li>\\n<li>G&eacute;rer les dossiers dans le respect des proc&eacute;dures et des r&egrave;gles de s&eacute;curit&eacute;<\/li>\\n<li>Garantir une exp&eacute;rience client de qualit&eacute; &agrave; chaque interaction<\/li>\\n<\/ul>\\n<h2>Ton profil<\/h2>\\n<p class=\\\"isSelectedEnd\\\">Tu es notre candidat(e) id&eacute;al(e) si tu :<\/p>\\n<ul data-spread=\\\"false\\\">\\n<li>Parles <strong>fran&ccedil;ais couramment<\/strong>, &agrave; l&rsquo;&eacute;crit comme &agrave; l&rsquo;oral<\/li>\\n<li>Poss&egrave;des d&rsquo;excellentes comp&eacute;tences en <strong>communication<\/strong><\/li>\\n<li>Aimes le contact client et sais cr&eacute;er une relation de confiance<\/li>\\n<li>Es <strong>proactif(ve), rigoureux(se) et orient&eacute;(e) solutions<\/strong><\/li>\\n<li>Es &agrave; l&rsquo;aise pour comprendre les besoins des clients et leur proposer des solutions adapt&eacute;es<\/li>\\n<li>As une premi&egrave;re exp&eacute;rience en <strong>service client<\/strong> ; une exp&eacute;rience dans le secteur bancaire ou financier est un plus<\/li>\\n<li>Aimes travailler en &eacute;quipe et dans un environnement international<\/li>\\n<\/ul>\\n<p class=\\\"isSelectedEnd\\\"><strong>Tu ne corresponds pas &agrave; 100 % au profil ?<\/strong> Postule quand m&ecirc;me ! Ton exp&eacute;rience peut correspondre &agrave; cette opportunit&eacute; ou &agrave; une autre au sein de Concentrix.<\/p>\\n<h2>Pourquoi Concentrix ?<\/h2>\\n<p class=\\\"isSelectedEnd\\\">Rejoins une communaut&eacute; de plus de <strong>440 000 Game-Changers dans plus de 70 pays<\/strong>.<\/p>\\n<p class=\\\"isSelectedEnd\\\">Nous te donnons les outils, la formation et le soutien n&eacute;cessaires pour d&eacute;velopper tes comp&eacute;tences et construire ta carri&egrave;re.<\/p>\\n<h3><strong>Ta prochaine opportunit&eacute; professionnelle &agrave; Braga peut commencer avec une Prime de Bienvenue de 2 000 &euro;.<\/strong><\/h3>\\n<p class=\\\"isSelectedEnd\\\"><strong>Postule d&egrave;s aujourd&rsquo;hui et rejoins Concentrix !<\/strong><\/p>\\n<p class=\\\"isSelectedEnd\\\">Concentrix est un employeur qui souscrit au principe de l&rsquo;&eacute;galit&eacute; des chances et s&rsquo;engage &agrave; offrir un environnement de travail inclusif et respectueux.<\/p>\\n<p><strong>&Eacute;ligibilit&eacute; &agrave; l&rsquo;emploi :<\/strong> Conform&eacute;ment &agrave; la l&eacute;gislation portugaise, seuls les candidats l&eacute;galement autoris&eacute;s &agrave; travailler au Portugal seront pris en consid&eacute;ration pour ce poste.<\/p>\",\"ats_external_id\":\"PT-663\",\"location\":\"Braga, Braga\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-16T00:59:03.579+01:00\",\"created_at\":\"2026-05-11T15:43:13.320+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82NjM?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82NjM\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"fr\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"3\",\"auto_call\":\"0\",\"on_erp_listing\":\"0\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"1744\",\"campaign_id\":\"662\",\"campaign_title\":\"Commerzbank \/ German \/ Porto\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Representative (German-speaking) - Banking Company\",\"street\":null,\"address\":null,\"city\":\"Porto\",\"state\":\"Porto District\",\"postal_code\":null,\"region\":\"Porto\",\"country\":\"Portugal\",\"short_description\":\"Experience the power of a game-changing career!\",\"long_description\":\"<p>Are you looking for what&rsquo;s next? We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as a <strong>Customer Service Representative in Porto, Portugal (On-Site)<\/strong> you will ensure that performance goals are met across all operations. And that we fulfill client expectations related to operational excellence: high targets regarding quality, efficiency &amp; customer journey improvement.<\/p>\\n<p><strong>Career growth and personal development<\/strong><\/p>\\n<p>We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed. At Concentrix, there&rsquo;s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p><strong>What you will do in this role<\/strong><\/p>\\n<p>As a Customer Service Representative, you will:<\/p>\\n<ul>\\n<li>Manage incoming phone calls<\/li>\\n<li>Identify and assess customers&rsquo; needs to achieve satisfaction<\/li>\\n<li>Build sustainable relationships and trust with customer through open and interactive communication<\/li>\\n<li>Provide accurate, valid and complete information by using the right tools<\/li>\\n<li>Follow clients&rsquo; communication procedures and guidelines<\/li>\\n<li>Take the extra mile to engage customers<\/li>\\n<li>Our Agents should be genuinely excited\u202fto help customers, patient, empathetic, and passionately\u202fcommunicative. They should understand the value of good communication skills<\/li>\\n<li>Problem-solving<\/li>\\n<\/ul>\\n<p><strong>Your qualifications<\/strong><\/p>\\n<p>Concentrix is a great match if you:<\/p>\\n<ul>\\n<li>Are fluent, verbal and written in German (C1);<\/li>\\n<li>Have excellent communication skills;<\/li>\\n<li>Have strong phone contact handling skills and active listening;<\/li>\\n<li>Are customer orientated and have the ability to adapt\/respond to different types of characters.<\/li>\\n<\/ul>\\n<p>If you feel you don&rsquo;t check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it&rsquo;s this or another role.<\/p>\\n<p><strong>What&rsquo;s in it for you<\/strong><\/p>\\n<p>In this role, we offer benefits that help you support your unique lifestyle:<\/p>\\n<ul>\\n<li>Competitive salary and performance bonus<\/li>\\n<li>Central location in Porto, Portugal<\/li>\\n<li>Relocation package if you come from abroad<\/li>\\n<li>Bring-a-friend (referral) bonus opportunities<\/li>\\n<li>Full paid training on the company and the project you'll be working on<\/li>\\n<li>Career development programs<\/li>\\n<\/ul>\\n<p><strong>Experience the best version of you!<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p><strong>Concentrix is an equal-opportunity employer<\/strong><\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em><\/p>\\n<p><strong>Eligibility to work<\/strong><\/p>\\n<p>In accordance with Portugal&rsquo;s law, only applicants who are legally authorized to work in Portugal will be considered for this position.<\/p>\\n<p>&nbsp;<\/p>\",\"ats_external_id\":\"PT-662\",\"location\":\"Porto, Porto\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-07-30T11:56:02.160+01:00\",\"created_at\":\"2026-05-11T15:40:14.943+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82NjI?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82NjI\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"3\",\"auto_call\":\"0\",\"on_erp_listing\":\"0\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"1745\",\"campaign_id\":\"661\",\"campaign_title\":\"Commerzbank \/ German \/ BM \/ Porto \",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Representative (German-speaking) - Banking Company\",\"street\":null,\"address\":null,\"city\":\"Porto\",\"state\":\"Porto District\",\"postal_code\":null,\"region\":\"Porto\",\"country\":\"Portugal\",\"short_description\":\"Experience the power of a game-changing career!\",\"long_description\":\"<p>Are you looking for what&rsquo;s next? We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as a <strong>Customer Service Representative in Porto, Portugal (On-Site)<\/strong> you will ensure that performance goals are met across all operations. And that we fulfill client expectations related to operational excellence: high targets regarding quality, efficiency &amp; customer journey improvement.<\/p>\\n<p><strong>Career growth and personal development<\/strong><\/p>\\n<p>We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed. At Concentrix, there&rsquo;s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p><strong>What you will do in this role<\/strong><\/p>\\n<p>As a Customer Service Representative, you will:<\/p>\\n<ul>\\n<li>Manage incoming phone calls<\/li>\\n<li>Identify and assess customers&rsquo; needs to achieve satisfaction<\/li>\\n<li>Build sustainable relationships and trust with customer through open and interactive communication<\/li>\\n<li>Provide accurate, valid and complete information by using the right tools<\/li>\\n<li>Follow clients&rsquo; communication procedures and guidelines<\/li>\\n<li>Take the extra mile to engage customers<\/li>\\n<li>Our Agents should be genuinely excited\u202fto help customers, patient, empathetic, and passionately\u202fcommunicative. They should understand the value of good communication skills<\/li>\\n<li>Problem-solving<\/li>\\n<\/ul>\\n<p><strong>Your qualifications<\/strong><\/p>\\n<p>Concentrix is a great match if you:<\/p>\\n<ul>\\n<li>Are fluent, verbal and written in German (C1);<\/li>\\n<li>Have excellent communication skills;<\/li>\\n<li>Have strong phone contact handling skills and active listening;<\/li>\\n<li>Are customer orientated and have the ability to adapt\/respond to different types of characters.<\/li>\\n<\/ul>\\n<p>If you feel you don&rsquo;t check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it&rsquo;s this or another role.<\/p>\\n<p><strong>What&rsquo;s in it for you<\/strong><\/p>\\n<p>In this role, we offer benefits that help you support your unique lifestyle:<\/p>\\n<ul>\\n<li>Competitive salary and performance bonus<\/li>\\n<li>Central location in Porto, Portugal<\/li>\\n<li>Relocation package if you come from abroad<\/li>\\n<li>Bring-a-friend (referral) bonus opportunities<\/li>\\n<li>Full paid training on the company and the project you'll be working on<\/li>\\n<li>Career development programs<\/li>\\n<\/ul>\\n<p><strong>Experience the best version of you!<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p><strong>Concentrix is an equal-opportunity employer<\/strong><\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em><\/p>\\n<p><strong>Eligibility to work<\/strong><\/p>\\n<p>In accordance with Portugal&rsquo;s law, only applicants who are legally authorized to work in Portugal will be considered for this position.<\/p>\\n<p>&nbsp;<\/p>\",\"ats_external_id\":\"PT-661\",\"location\":\"Porto, Porto\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-08-16T00:59:05.525+01:00\",\"created_at\":\"2026-05-11T15:29:44.546+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82NjE?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82NjE\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"3\",\"auto_call\":\"0\",\"on_erp_listing\":\"0\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"1746\",\"campaign_id\":\"651\",\"campaign_title\":\"ByteDance MPO \/ German \/ BM \/ Lisbon \/ WB\",\"campaign_type\":\"job_application\",\"job_title\":\"Technical Product Specialist (German-Speaking) - Digital Ads - 2000\u20ac Welcome Bonus\",\"street\":null,\"address\":null,\"city\":\"Lisbon\",\"state\":\"Lisbon\",\"postal_code\":null,\"region\":\"Lisboa\",\"country\":\"Portugal\",\"short_description\":\"Ready to take your Digital Ads career to the next level?\",\"long_description\":\"<p><strong>2000&euro; Welcome Bonus | Lisbon | On-Site<\/strong><\/p>\\n<p><strong>Ready to take your Digital Ads career to the next level?<\/strong><\/p>\\n<p>Join Concentrix and work with a global technology and services leader, supporting innovative advertising products used by some of the world&rsquo;s biggest brands.<\/p>\\n<p><strong>What&rsquo;s in it for you?<\/strong><\/p>\\n<ul>\\n<li>Competitive salary + additional bonuses<\/li>\\n<li><strong>2000&euro; Welcome Bonus<\/strong><\/li>\\n<li><strong>100% paid training<\/strong><\/li>\\n<li><strong>Real career development opportunities<\/strong><\/li>\\n<li>Free learning and leadership development programs<\/li>\\n<li>Bring-a-Friend bonus opportunities<\/li>\\n<li>Central location in Parque das Na&ccedil;&otilde;es, Lisbon<\/li>\\n<li>Opportunity to grow within a global company<\/li>\\n<\/ul>\\n<p><strong>What will you do?<\/strong><\/p>\\n<p>As a <strong>Technical Product Specialist &ndash; Digital Ads<\/strong>, you will support advertisers using our client's digital advertising products.<\/p>\\n<p>Your responsibilities will include:<\/p>\\n<ul>\\n<li>Troubleshooting and resolving technical and product-related issues<\/li>\\n<li>Supporting advertisers through email and chat<\/li>\\n<li>Helping customers get the most out of their advertising products<\/li>\\n<li>Working closely with Product Operations and Technical teams to resolve complex queries<\/li>\\n<li>Educating advertisers on product features and best practices<\/li>\\n<li>Contributing to initiatives that improve customer experience and service quality<\/li>\\n<\/ul>\\n<p><strong>What are we looking for?<\/strong><\/p>\\n<p>You&rsquo;ll be a great match if you:<\/p>\\n<ul>\\n<li>Have <strong>C1 level German and B2 level English<\/strong>, both written and spoken<\/li>\\n<li>Have a degree in <strong>Marketing or a related field<\/strong><\/li>\\n<li>Have experience in <strong>Digital Marketing<\/strong><\/li>\\n<li>Have hands-on experience with <strong>paid campaign management (mandatory)<\/strong><\/li>\\n<li>Have a good understanding of <strong>social media and digital advertising<\/strong><\/li>\\n<li>Have experience in a Contact Centre or with an Advertising Technology company<\/li>\\n<li>Can work effectively both independently and as part of a team<\/li>\\n<li>Enjoy solving problems and working with technology<\/li>\\n<\/ul>\\n<p><strong>Don&rsquo;t tick every box?<\/strong> We still encourage you to apply. Your experience may be a great fit for this or another opportunity at Concentrix.<\/p>\\n<p><strong>Why Concentrix?<\/strong><\/p>\\n<p>Join a global community of <strong>440,000+ Game-Changers across more than 70 countries<\/strong>.<\/p>\\n<p>We invest in your development with the training, support and career opportunities you need to grow professionally and build your future.<\/p>\\n<p><strong>Apply now and become a Game-Changer.<\/strong><\/p>\\n<p>Concentrix is an equal-opportunity employer committed to providing a diverse and inclusive workplace.<\/p>\\n<p><strong>Eligibility to work:<\/strong> In accordance with Portuguese law, only applicants legally authorized to work in Portugal will be considered for this position.<\/p>\\n<p>&nbsp;<\/p>\",\"ats_external_id\":\"PT-651\",\"location\":\"Lisbon, Lisboa\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-14T11:18:56.997+01:00\",\"created_at\":\"2026-05-11T14:36:46.922+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82NTE?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82NTE\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"3\",\"auto_call\":\"0\",\"on_erp_listing\":\"0\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"1747\",\"campaign_id\":\"648\",\"campaign_title\":\"ByteDance MPO \/ Italian \/ BM \/ Lisbon \/ WB\",\"campaign_type\":\"job_application\",\"job_title\":\"Technical Product Specialist (Italian-Speaking) - Digital Ads - 2000\u20ac Welcome Bonus\",\"street\":null,\"address\":null,\"city\":\"Lisbon\",\"state\":\"Lisbon\",\"postal_code\":null,\"region\":\"Lisboa\",\"country\":\"Portugal\",\"short_description\":\"Experience the power of a game-changing career!\",\"long_description\":\"<p><strong>2000&euro; Welcome Bonus | Lisbon | On-Site<\/strong><\/p>\\n<p><strong>Ready to take your Digital Ads career to the next level?<\/strong><\/p>\\n<p>Join Concentrix and work with a global technology and services leader, supporting innovative advertising products used by some of the world&rsquo;s biggest brands.<\/p>\\n<p><strong>What&rsquo;s in it for you?<\/strong><\/p>\\n<ul>\\n<li>Competitive salary + additional bonuses<\/li>\\n<li><strong>2000&euro; Welcome Bonus<\/strong><\/li>\\n<li><strong>100% paid training<\/strong><\/li>\\n<li><strong>Real career development opportunities<\/strong><\/li>\\n<li>Free learning and leadership development programs<\/li>\\n<li>Bring-a-Friend bonus opportunities<\/li>\\n<li>Central location in Parque das Na&ccedil;&otilde;es, Lisbon<\/li>\\n<li>Opportunity to grow within a global company<\/li>\\n<\/ul>\\n<p><strong>What will you do?<\/strong><\/p>\\n<p>As a <strong>Technical Product Specialist &ndash; Digital Ads<\/strong>, you will support advertisers using our client's digital advertising products.<\/p>\\n<p>Your responsibilities will include:<\/p>\\n<ul>\\n<li>Troubleshooting and resolving technical and product-related issues<\/li>\\n<li>Supporting advertisers through email and chat<\/li>\\n<li>Helping customers get the most out of their advertising products<\/li>\\n<li>Working closely with Product Operations and Technical teams to resolve complex queries<\/li>\\n<li>Educating advertisers on product features and best practices<\/li>\\n<li>Contributing to initiatives that improve customer experience and service quality<\/li>\\n<\/ul>\\n<p><strong>What are we looking for?<\/strong><\/p>\\n<p>You&rsquo;ll be a great match if you:<\/p>\\n<ul>\\n<li>Have <strong>C1 level Italian and B2 level English<\/strong>, both written and spoken<\/li>\\n<li>Have a degree in <strong>Marketing or a related field<\/strong><\/li>\\n<li>Have experience in <strong>Digital Marketing<\/strong><\/li>\\n<li>Have hands-on experience with <strong>paid campaign management (mandatory)<\/strong><\/li>\\n<li>Have a good understanding of <strong>social media and digital advertising<\/strong><\/li>\\n<li>Have experience in a Contact Centre or with an Advertising Technology company<\/li>\\n<li>Can work effectively both independently and as part of a team<\/li>\\n<li>Enjoy solving problems and working with technology<\/li>\\n<\/ul>\\n<p><strong>Don&rsquo;t tick every box?<\/strong> We still encourage you to apply. Your experience may be a great fit for this or another opportunity at Concentrix.<\/p>\\n<p><strong>Why Concentrix?<\/strong><\/p>\\n<p>Join a global community of <strong>440,000+ Game-Changers across more than 70 countries<\/strong>.<\/p>\\n<p>We invest in your development with the training, support and career opportunities you need to grow professionally and build your future.<\/p>\\n<p><strong>Apply now and become a Game-Changer.<\/strong><\/p>\\n<p>Concentrix is an equal-opportunity employer committed to providing a diverse and inclusive workplace.<\/p>\\n<p><strong>Eligibility to work:<\/strong> In accordance with Portuguese law, only applicants legally authorized to work in Portugal will be considered for this position.<\/p>\\n<p>&nbsp;<\/p>\",\"ats_external_id\":\"PT-648\",\"location\":\"Lisbon, Lisboa\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-14T00:59:04.454+01:00\",\"created_at\":\"2026-05-11T14:29:05.768+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82NDg?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82NDg\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"3\",\"auto_call\":\"0\",\"on_erp_listing\":\"1\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"1748\",\"campaign_id\":\"646\",\"campaign_title\":\"ByteDance MPO \/ Arabic \/ BM \/ Lisbon \/ WB\",\"campaign_type\":\"job_application\",\"job_title\":\"Technical Product Specialist (Arabic-Speaking) - Digital Ads - 1000\u20ac Welcome Bonus\",\"street\":null,\"address\":null,\"city\":\"Lisbon\",\"state\":\"Lisbon\",\"postal_code\":null,\"region\":\"Lisboa\",\"country\":\"Portugal\",\"short_description\":\"Ready to take your Digital Ads career to the next level?\",\"long_description\":\"<p><strong>1000&euro; Welcome Bonus | Lisbon | On-Site<\/strong><\/p>\\n<p><strong>Ready to take your Digital Ads career to the next level?<\/strong><\/p>\\n<p>Join Concentrix and work with a global technology and services leader, supporting innovative advertising products used by some of the world&rsquo;s biggest brands.<\/p>\\n<p><strong>What&rsquo;s in it for you?<\/strong><\/p>\\n<ul>\\n<li>Competitive salary + additional bonuses<\/li>\\n<li><strong>1000&euro; Welcome Bonus<\/strong><\/li>\\n<li><strong>100% paid training<\/strong><\/li>\\n<li><strong>Real career development opportunities<\/strong><\/li>\\n<li>Free learning and leadership development programs<\/li>\\n<li>Bring-a-Friend bonus opportunities<\/li>\\n<li>Central location in Parque das Na&ccedil;&otilde;es, Lisbon<\/li>\\n<li>Opportunity to grow within a global company<\/li>\\n<\/ul>\\n<p><strong>What will you do?<\/strong><\/p>\\n<p>As a <strong>Technical Product Specialist &ndash; Digital Ads<\/strong>, you will support advertisers using our client's digital advertising products.<\/p>\\n<p>Your responsibilities will include:<\/p>\\n<ul>\\n<li>Troubleshooting and resolving technical and product-related issues<\/li>\\n<li>Supporting advertisers through email and chat<\/li>\\n<li>Helping customers get the most out of their advertising products<\/li>\\n<li>Working closely with Product Operations and Technical teams to resolve complex queries<\/li>\\n<li>Educating advertisers on product features and best practices<\/li>\\n<li>Contributing to initiatives that improve customer experience and service quality<\/li>\\n<\/ul>\\n<p><strong>What are we looking for?<\/strong><\/p>\\n<p>You&rsquo;ll be a great match if you:<\/p>\\n<ul>\\n<li>Have <strong>C1 level Arabic and B2 level English<\/strong>, both written and spoken<\/li>\\n<li>Have a degree in <strong>Marketing or a related field<\/strong><\/li>\\n<li>Have experience in <strong>Digital Marketing<\/strong><\/li>\\n<li>Have hands-on experience with <strong>paid campaign management (mandatory)<\/strong><\/li>\\n<li>Have a good understanding of <strong>social media and digital advertising<\/strong><\/li>\\n<li>Have experience in a Contact Centre or with an Advertising Technology company<\/li>\\n<li>Can work effectively both independently and as part of a team<\/li>\\n<li>Enjoy solving problems and working with technology<\/li>\\n<\/ul>\\n<p><strong>Don&rsquo;t tick every box?<\/strong> We still encourage you to apply. Your experience may be a great fit for this or another opportunity at Concentrix.<\/p>\\n<p><strong>Why Concentrix?<\/strong><\/p>\\n<p>Join a global community of <strong>440,000+ Game-Changers across more than 70 countries<\/strong>.<\/p>\\n<p>We invest in your development with the training, support and career opportunities you need to grow professionally and build your future.<\/p>\\n<p><strong>Apply now and become a Game-Changer.<\/strong><\/p>\\n<p>Concentrix is an equal-opportunity employer committed to providing a diverse and inclusive workplace.<\/p>\\n<p><strong>Eligibility to work:<\/strong> In accordance with Portuguese law, only applicants legally authorized to work in Portugal will be considered for this position.<\/p>\\n<p>&nbsp;<\/p>\",\"ats_external_id\":\"PT-646\",\"location\":\"Lisbon, Lisboa\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-14T11:14:48.024+01:00\",\"created_at\":\"2026-05-11T14:16:56.368+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82NDY?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82NDY\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"3\",\"auto_call\":\"0\",\"on_erp_listing\":\"0\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"258\",\"campaign_id\":\"559\",\"campaign_title\":\"Swedish | B2B Sales | Athens\",\"campaign_type\":\"job_application\",\"job_title\":\"Swedish Speaking B2B Sales Representative \",\"street\":null,\"address\":null,\"city\":\"Athens\",\"state\":null,\"postal_code\":null,\"region\":\"Attica\",\"country\":\"Greece\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p><strong>Job Description:<\/strong><\/p>\\n<p>Are you fluent in <strong>Swedish <\/strong>and passionate about Sales? Have you problem-solving and excellent communication skills? Can you identify challenges and find ways to increase productivity?<\/p>\\n<p>Are you passionate about closing deals and do you have a natural drive for sales? Then join our fun-loving, multicultural team of #GameChangers at Concentrix Greece&nbsp; and use your sales skills in <strong>Swedish.<\/strong><\/p>\\n<p>No two days will be the same as you&rsquo;ll provide valuable and memorable experiences to a wide range of customers for some of the world&rsquo;s best brands.&nbsp;<\/p>\\n<p><strong>What you&rsquo;ll be doing:<\/strong>&nbsp;<\/p>\\n<div class=\\\"ewa-rteLine\\\">\\n<ul>\\n<li class=\\\"ewa-rteLine\\\">Achieve revenue-based quota by selling renewals\/products\/services, may offer upsell opportunities when applicable.<\/li>\\n<li class=\\\"ewa-rteLine\\\">Work within dedicated territory for established clients.<\/li>\\n<li class=\\\"ewa-rteLine\\\">Provide accurate weekly\/ monthly\/ quarterly sales forecast.<\/li>\\n<li class=\\\"ewa-rteLine\\\">Mastery of product knowledge and technical understanding of products and services to effectively assess client needs and requirements.<\/li>\\n<li class=\\\"ewa-rteLine\\\">Successfully promote products or services for established client<\/li>\\n<li class=\\\"ewa-rteLine\\\">Guide customers through onboarding after product purchase and promote strategic adoption of product(s) enhancing the customer experience, establishing optimal usage behaviors and accelerating the customer's time to value.<\/li>\\n<li class=\\\"ewa-rteLine\\\">Utilize data to identify &lsquo;at risk&rsquo; and adoption opportunities.<\/li>\\n<li class=\\\"ewa-rteLine\\\">Initiate steps as needed to remediate customer concerns\/roadblocks prohibiting satisfaction or product usage.<\/li>\\n<li class=\\\"ewa-rteLine\\\">Manage external competitive pressures and effectively handle objections to retain customers or win new customers.<\/li>\\n<li class=\\\"ewa-rteLine\\\">Manage high volume of customer contacts through phone and email each day &ndash; majority of communication is outbound.<\/li>\\n<\/ul>\\n<\/div>\\n<p><strong>Requirements:<\/strong>&nbsp;<\/p>\\n<ul>\\n<li>Work experience in sales&nbsp;<\/li>\\n<li>Fluent in\u202f <strong>Swedish <\/strong>language and good command of the English language&nbsp;<\/li>\\n<li>Absolute willingness to compete and win&nbsp;<\/li>\\n<li>Demonstrated ability to create and close business&nbsp;<\/li>\\n<li>Strong customer communication skills&nbsp;<\/li>\\n<li>Team player, ability to collaborate effectively in an international, multicultural environment&nbsp;<\/li>\\n<li>Self-motivated, self-starter attitude&nbsp;<\/li>\\n<li>Problem-detection and solving skills&nbsp;<\/li>\\n<\/ul>\\n<p><strong>What we offer:<\/strong>&nbsp;<\/p>\\n<ul>\\n<li>Full Relocation Support (including flights, accommodation &amp; transportation)&nbsp;<\/li>\\n<li>Indefinite contract&nbsp;<\/li>\\n<li>Competitive remuneration package (14 Salaries\/year)&nbsp;<\/li>\\n<li>20-25% monthly performance bonus&nbsp;<\/li>\\n<li>Daily meal voucher in Up Hellas Mastercard&nbsp;&nbsp;<\/li>\\n<li>Private health insurance + Dental Care&nbsp;<\/li>\\n<li>Opportunities for international Career through our International Mobility program<\/li>\\n<li>A challenging working environment<\/li>\\n<li>Employee events<\/li>\\n<li>Free gym, well-being activities and a rooftop cinema with Acropolis views<\/li>\\n<li>Enjoy with your co-workers your lunch break at our new Restaurant&nbsp;<\/li>\\n<\/ul>\\n<p><em>You appreciate our values of recognition, integrity, unity, and commitment, and you are eager to create the \\\"wow\\\" too. More than your background, it is your motivation and your personality that will make you part of our fun-loving community.<\/em>&nbsp;<\/p>\\n<p><em>Please note that non-EU residents must have a valid work permit in Greece to be considered for employment.<\/em>&nbsp;<\/p>\\n<p><em><strong>Concentrix<\/strong><\/em>&nbsp;<em><strong>Greece is an equal-opportunity employer.<\/strong><\/em><\/p>\\n<p><em><strong>Concentrix considers diversity a fundamental resource and offers everyone accesses to employment opportunities, regardless of gender, age, religion, ethnicity, or any other classification protected by applicable national laws.<\/strong><\/em><\/p>\",\"ats_external_id\":\"GR-559\",\"location\":\"Athens, Attica\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-09-16T16:40:51.971+03:00\",\"created_at\":\"2026-05-11T12:35:22.727+03:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81NTk?\",\"apply_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81NTk\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-greece\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"1\",\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":\"1\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"152\",\"campaign_id\":\"782\",\"campaign_title\":\"Charge Point \/ French \/ Sofia\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Support Representative with French for EV Charging Company\",\"street\":null,\"address\":null,\"city\":\"Sofia\",\"state\":\"Sofia City Province\",\"postal_code\":\"\",\"region\":\"Sofia\",\"country\":\"Bulgaria\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<div><strong>We are growing!<\/strong><br \/><br \/>Our client operates the world&rsquo;s largest and most open electric vehicle charging network. They also design, build and support the technology that powers it.<br \/><br \/><strong>Want to work on flexible shifts? Not a problem!<\/strong><br \/>Our lines are open from 3:00 PM until 6:00 AM and we offer a variety of different shifts to help you strike an excellent work-life balance!<br \/><br \/><strong>Your typical day:<\/strong><br \/>As a representative of the company, you will be expected to deliver high-quality customer service by phone. You will receive inbound calls from current and prospective customers needing real time assistance. You will provide problem resolution to the customers by preforming a question diagnosis while guiding users through step-by-step solutions. Solutions include resolving username\/password problems, uninstalling\/reinstalling mobile application, verifying proper account set up and guiding users to navigate application menus. You will provide support by clearly communicating solutions in a user-friendly, professional manner.<br \/><br \/><strong>What you need to have is:<\/strong><\/div>\\n<ul>\\n<li>Fluency in French and English, both written and verbal<\/li>\\n<li>Excellent communication and customer handling skills<\/li>\\n<li>Work experience in a customer service center is an advantage<\/li>\\n<li>Solid computer skills (MS Office, use of internet, e-mail and web-based applications)<\/li>\\n<li>Interest in technology and desire to learn new skills.<\/li>\\n<li>Be organized, have problem-solving and analytical skills&nbsp;<\/li>\\n<li>Be available to work on flexible shifts 24\/7 (including weekends and night shifts)<\/li>\\n<li>Team player with a great attitude<\/li>\\n<li>High school education<\/li>\\n<\/ul>\\n<div><strong>What do you get from us?<\/strong><\/div>\\n<ul>\\n<li>Competitive salary<\/li>\\n<li>Additional pay for night shifts<\/li>\\n<li>Virtual training and Work from Home options<\/li>\\n<li>A bright, modern and exciting place to work, with excellent staff facilities<\/li>\\n<li>Medical plan fully covered by the company<\/li>\\n<li>Transportation allowance and Life insurance<\/li>\\n<li>Various career development opportunities<\/li>\\n<li>Annual reward and recognition events<\/li>\\n<li>Holiday pay<\/li>\\n<li>Team and Concentrix events<\/li>\\n<\/ul>\\n<div><strong>Experience the power of a game-changing career&nbsp;<\/strong><br \/>Are you looking for what&rsquo;s next? We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we&rsquo;re proud to be recognized with awards such as \\\"Employer Brand Leader of the Year\\\" and \\\"Best Employer - Outsourcing\\\" year after year.<br \/><br \/>Know someone perfect for this role? Refer a friend and earn an exciting reward when they join our team!<br \/><a href=\\\"..\/..\/..\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMDc\\\">External Referral Program - Bulgaria<\/a><\/div>\",\"ats_external_id\":\"BG-782\",\"location\":\"Sofia, Sofia\",\"job_type\":\"full_time\",\"salary\":\"1636.14\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-10-12T02:59:03.240+03:00\",\"created_at\":\"2026-05-11T12:19:51.361+03:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83ODI?\",\"apply_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83ODI\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-bulgaria\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":\"0\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"503\",\"campaign_id\":\"4996\",\"campaign_title\":\"GTM - B\u0130NG\u00d6L\",\"campaign_type\":\"job_application\",\"job_title\":\"M\u00fc\u015fteri Temsilcisi - Bing\u00f6l\",\"street\":null,\"address\":null,\"city\":\"Bing\u00f6l\",\"state\":\"Bing\u00f6l\",\"postal_code\":null,\"region\":\"Bing\u00f6l\",\"country\":\"T\u00fcrkiye\",\"short_description\":\"Join Concentrix Today!\",\"long_description\":\"<p>Concentrix Hakk\u0131nda,&nbsp;<\/p>\\n<p>Merkezi Amerikada bulunan global bir &ccedil;a\u011fr\u0131 merkezidir. 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D&uuml;nyada, 60 &uuml;lkede 400 binden fazla &ccedil;al\u0131\u015fan\u0131yla hizmet veren Concentrix, T&uuml;rkiye&rsquo;de ba\u015fta \u0130stanbul, \u0130zmir, Ankara, Van olmak &uuml;zere toplam 7 \u015fehirde, 17 bini a\u015fk\u0131n &ccedil;al\u0131\u015fan ile m&uuml;\u015fteri hizmet y&ouml;netimi ve deneyiminde fark yaratmaya devam etmektedir.<\/p>\\n<p class=\\\"x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_MsoNormal\\\"><strong>Genel Nitelikler<\/strong><\/p>\\n<ul>\\n<li>Min &Ouml;nlisans mezunu,<\/li>\\n<li>Saha sat\u0131\u015f alan\u0131nda deneyim sahibi,<\/li>\\n<li>\u0130leti\u015fim ve ikna becerisi y&uuml;ksek,<\/li>\\n<li>M&uuml;\u015fteri odakl\u0131 ve ekip &ccedil;al\u0131\u015fmas\u0131na yatk\u0131n,<\/li>\\n<li>Erkek adaylar i&ccedil;in askerlik hizmetini tamamlam\u0131\u015f ya da en az 2 y\u0131l tecilli,<\/li>\\n<\/ul>\\n<p><strong>\u0130\u015f Tan\u0131m\u0131<\/strong><\/p>\\n<p>Sahada aktif kredi kart\u0131 sat\u0131\u015f\u0131 ger&ccedil;ekle\u015ftirecek &ccedil;al\u0131\u015fma arkada\u015flar\u0131 aramaktay\u0131z.<\/p>\",\"ats_external_id\":\"TR-4925\",\"location\":\"Ankara, Ankara\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-13T02:59:12.780+03:00\",\"created_at\":\"2026-05-08T11:44:40.760+03:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-turkiye.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80OTI1?\",\"apply_url\":\"https:\/\/concentrix-turkiye.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80OTI1\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"sales\",\"job_industry\":\"banking\",\"contract_type\":\"permanent\",\"locale\":\"tr\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-turkiye\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"1\",\"auto_call\":\"0\",\"on_erp_listing\":\"0\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"1830\",\"campaign_id\":\"315\",\"campaign_title\":\"Conseiller Client (F\/H) - Service client - Marrakech - Anglais\",\"campaign_type\":\"job_application\",\"job_title\":\"Conseiller Client (F\/H) - Service client - Marrakech - Anglais\",\"street\":\"Marrakech\",\"address\":\"Marrakech\",\"city\":\"Marrakesh\",\"state\":\"Marrakesh-Safi\",\"postal_code\":null,\"region\":\"Morocco\",\"country\":\"Morocco\",\"short_description\":\"Join a team that turns every call into an opportunity! \ud83c\udfaf  Who are we?  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We specialize in enhancing customer experiences and optimizing business processes, helping companies transform and achieve excellence in a collaborative, inclusive, and innovative environment.\",\"long_description\":\"<p data-pm-slice=\\\"1 1 []\\\"><strong>Your role as a Customer Service Advisor<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>As a Customer Service Advisor, you&rsquo;ll play a key part in:<br \/>&bull; <strong>Meeting customer needs:<\/strong> Delivering high-quality service by responding to inquiries through phone, email, or chat.<br \/>&bull; <strong>Solving problems:<\/strong> Addressing customer issues or complaints to ensure satisfaction.<br \/>&bull; <strong>Building customer loyalty:<\/strong> Offering personalized solutions to strengthen customer trust and loyalty.<br \/>&bull; <strong>Contributing to continuous improvement:<\/strong> Sharing customer feedback to enhance our services and processes.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>What we offer:<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>At Concentrix, we place high value on our talent. 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These tests are designed to assess your language skills, technical abilities, and personality. Helping us better understand your potential!<\/p>\\n<p>&bull; <strong>Phone interview:<\/strong> A conversation with a member of our recruitment team to introduce Concentrix and confirm if you&rsquo;re a good fit for the role.<\/p>\\n<p>&bull; <strong>In-person interview:<\/strong> A deeper discussion to confirm your skills and align your goals with our company culture.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Ready to take the challenge?<\/strong> Join the Concentrix journey, where innovation and excellence come together! \ud83d\ude80<\/p>\",\"ats_external_id\":\"MA-315\",\"location\":\"Marrakesh, Morocco\",\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":\"\",\"salary_currency\":null,\"updated_at\":\"2026-10-16T17:21:17.945+02:00\",\"created_at\":\"2026-05-08T11:41:58.898+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMTU?\",\"apply_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMTU\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-france\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"7\",\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":\"1\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"1831\",\"campaign_id\":\"314\",\"campaign_title\":\"Conseiller Client (F\/H) - Service client - Marrakech - Fran\u00e7ais\",\"campaign_type\":\"job_application\",\"job_title\":\"Conseiller Client (F\/H) - Service client - Marrakech - Fran\u00e7ais \",\"street\":\"Marrakech\",\"address\":\"Marrakech\",\"city\":\"Marrakesh\",\"state\":\"Marrakesh-Safi\",\"postal_code\":null,\"region\":\"Morocco\",\"country\":\"Morocco\",\"short_description\":\"Rejoignez une \u00e9quipe qui transforme chaque appel en opportunit\u00e9 ! \ud83c\udfaf    Qui sommes-nous ?    Concentrix est une entreprise internationale pr\u00e9sente dans plus de 70 pays. Nous excellons dans l'am\u00e9lioration de l'exp\u00e9rience client et l'optimisation des processus m\u00e9tiers, en aidant les entreprises \u00e0 se transformer et \u00e0 atteindre l'excellence dans un environnement inclusif, collaboratif et innovant.\",\"long_description\":\"<p data-pm-slice=\\\"1 1 []\\\"><strong>Votre mission en tant que Conseiller Client Service Client<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>En tant que Conseiller Client Service Client, vous jouerez un r&ocirc;le essentiel en :<\/p>\\n<ul>\\n<li>\\n<p><strong>R&eacute;pondant aux besoins des clients :<\/strong> Assurer un service de qualit&eacute; en r&eacute;pondant aux questions via t&eacute;l&eacute;phone, email ou chat.<\/p>\\n<\/li>\\n<li>\\n<p><strong>R&eacute;solvant les probl&egrave;mes :<\/strong> Identifier et traiter les demandes ou r&eacute;clamations pour garantir la satisfaction des clients.<\/p>\\n<\/li>\\n<li>\\n<p><strong>Fid&eacute;lisant les clients :<\/strong> Apporter des solutions personnalis&eacute;es pour renforcer la confiance et la fid&eacute;lit&eacute; des clients.<\/p>\\n<\/li>\\n<li>\\n<p><strong>Contribuant &agrave; l&rsquo;am&eacute;lioration continue :<\/strong> Partager les retours des clients pour optimiser nos services et processus.<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Ce que nous vous offrons <\/strong><\/p>\\n<p>Chez Concentrix, nous faisons de la valorisation de nos talents une priorit&eacute;. Voici les avantages uniques que nous proposons pour reconna&icirc;tre votre contribution :<\/p>\\n<ul>\\n<li>\\n<p><strong>Une r&eacute;mun&eacute;ration attractive avec des primes suppl&eacute;mentaires<\/strong> :<\/p>\\n<\/li>\\n<ul>\\n<li>\\n<p>Prime de langue d&eacute;di&eacute;e &agrave; nos Game-Changers multilingues.<\/p>\\n<\/li>\\n<li>\\n<p>Prime de r&eacute;gularit&eacute; d&egrave;s le 12\u1d49 mois et primes de performance motivantes.<\/p>\\n<\/li>\\n<li>\\n<p>Prime sp&eacute;ciale A&iuml;d El Adha.<\/p>\\n<\/li>\\n<\/ul>\\n<li>\\n<p><strong>Des avantages sociaux exceptionnels<\/strong> :<\/p>\\n<\/li>\\n<ul>\\n<li>\\n<p>Assurance sant&eacute; avantageuse et retraite compl&eacute;mentaire apr&egrave;s un an.<\/p>\\n<\/li>\\n<li>\\n<p>Horaires flexibles avec la possibilit&eacute; de t&eacute;l&eacute;travail apr&egrave;s une p&eacute;riode d&rsquo;int&eacute;gration.<\/p>\\n<\/li>\\n<li>\\n<p>Acc&egrave;s gratuit &agrave; notre salle de sport.<\/p>\\n<\/li>\\n<li>\\n<p>Transport assur&eacute;&nbsp;vous permettant de vous rendre sur votre lieu de travail en toute s&eacute;curit&eacute; et sans contrainte logistique.<\/p>\\n<\/li>\\n<li>\\n<p>Formation continue pour d&eacute;velopper vos comp&eacute;tences et d&rsquo;acqu&eacute;rir de nouvelles connaissances adapt&eacute;es au poste.<\/p>\\n<\/li>\\n<\/ul>\\n<li>\\n<p><strong>Un environnement de travail dynamique :<\/strong><\/p>\\n<\/li>\\n<ul>\\n<li>\\n<p>Animations &agrave; th&egrave;me et cadeaux tout au long de l'ann&eacute;e pour renforcer l'esprit d'&eacute;quipe.<\/p>\\n<\/li>\\n<\/ul>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Le profil de nos Game-Changers<\/strong><\/p>\\n<p>Nous recherchons des talents qui :<\/p>\\n<ul>\\n<li>\\n<p><strong>Ma&icirc;trisent parfaitement le fran&ccedil;ais<\/strong>, aussi bien &agrave; l&rsquo;&eacute;crit qu&rsquo;&agrave; l&rsquo;oral. \ud83d\udde3\ufe0f<\/p>\\n<\/li>\\n<li>\\n<p><strong>Poss&egrave;dent un excellent sens de la communication<\/strong>, sont organis&eacute;s, autonomes et adoptent une attitude positive. \ud83d\udca1<\/p>\\n<\/li>\\n<li>\\n<p><strong>Ma&icirc;trisent les outils digitaux <\/strong>et font preuve d'une curiosit&eacute; naturelle pour adopter de nouvelles technologies. \ud83d\udda5\ufe0f<\/p>\\n<\/li>\\n<li>\\n<p><strong>Rel&egrave;vent les d&eacute;fis avec enthousiasme<\/strong> et sont passionn&eacute;s par la satisfaction client. \ud83c\udf1f<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Notre processus de recrutement<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Tests en ligne (1h)<\/strong> : Une fois votre candidature r&eacute;ceptionn&eacute;e, vous recevrez un email vous invitant &agrave; participer &agrave; une s&eacute;rie de tests en ligne. Ces &eacute;valuations interactives sont con&ccedil;ues pour valoriser vos comp&eacute;tences linguistiques, techniques, ainsi que votre personnalit&eacute;. Une &eacute;tape cl&eacute; pour mieux comprendre votre potentiel et vous d&eacute;marquer !<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>&Eacute;change t&eacute;l&eacute;phonique<\/strong> : Une conversation exploratoire avec un membre de notre &eacute;quipe recrutement pour d&eacute;couvrir Concentrix et confirmer l&rsquo;ad&eacute;quation de votre profil.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Entretien en pr&eacute;sentiel<\/strong> : Une discussion approfondie pour valider vos comp&eacute;tences et aligner vos ambitions avec notre culture.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Pr&ecirc;t &agrave; relever le d&eacute;fi ? <\/strong>Rejoignez l&rsquo;aventure Concentrix, l&agrave; o&ugrave; innovation et excellence se rencontrent ! <strong>\ud83d\ude80<\/strong><\/p>\",\"ats_external_id\":\"MA-314\",\"location\":\"Marrakesh, Morocco\",\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":\"\",\"salary_currency\":null,\"updated_at\":\"2026-10-16T17:21:17.889+02:00\",\"created_at\":\"2026-05-08T11:33:19.005+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMTQ?\",\"apply_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMTQ\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"fr\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-france\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"7\",\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":\"1\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"1832\",\"campaign_id\":\"313\",\"campaign_title\":\"Conseiller Client (F\/H) - Service client - Marrakech - Espagnol\",\"campaign_type\":\"job_application\",\"job_title\":\"Conseiller Client (F\/H) - Service client - Marrakech - Espagnol\",\"street\":\"Marrakech\",\"address\":\"Marrakech\",\"city\":\"Marrakesh\",\"state\":\"Marrakesh-Safi\",\"postal_code\":null,\"region\":\"Morocco\",\"country\":\"Morocco\",\"short_description\":\"\u00a1\u00danete a un equipo que convierte cada llamada en una oportunidad! \ud83c\udfaf  \u00bfQui\u00e9nes somos?    Concentrix es una empresa internacional presente en m\u00e1s de 70 pa\u00edses. Somos expertos en la mejora de la experiencia del cliente y la optimizaci\u00f3n de procesos empresariales, ayudando a las empresas a transformarse y a alcanzar la excelencia en un entorno inclusivo, colaborativo e innovador.\",\"long_description\":\"<p data-pm-slice=\\\"1 1 []\\\"><strong>Tu misi&oacute;n como Asesor\/a de Servicio al Cliente<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>Como Asesor\/a de Servicio al Cliente, desempe&ntilde;ar&aacute;s un papel fundamental al:<\/p>\\n<ul>\\n<li>\\n<p><strong>Responder a las necesidades de los clientes<\/strong> : Asegurar un servicio de calidad respondiendo preguntas por tel&eacute;fono, por correo electr&oacute;nico o por chat.<\/p>\\n<\/li>\\n<li>\\n<p><strong>Resolver problemas<\/strong> : Identificar y gestionar solicitudes o reclamaciones para garantizar la satisfacci&oacute;n del cliente.<\/p>\\n<\/li>\\n<li>\\n<p><strong>Fidelizar a los clientes<\/strong> : Ofrecer soluciones personalizadas para fortalecer la confianza y la lealtad de los clientes.<\/p>\\n<\/li>\\n<li>\\n<p><strong>Contribuir a la mejora continua<\/strong> : Compartir las opiniones de los clientes para optimizar nuestros servicios y procesos.<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Lo que te ofrecemos<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>En Concentrix, damos prioridad a la valorizaci&oacute;n de nuestros talentos. Aqu&iacute; tienes los beneficios &uacute;nicos que ofrecemos para reconocer tu contribuci&oacute;n:<\/p>\\n<ul>\\n<li>\\n<p><strong>Una remuneraci&oacute;n atractiva con bonificaciones adicionales<\/strong>:<\/p>\\n<\/li>\\n<ul>\\n<li>\\n<p>Bonificaci&oacute;n de idioma para nuestros Game-Changers multiling&uuml;es.<\/p>\\n<\/li>\\n<li>\\n<p>Bonificaci&oacute;n de regularidad a partir del mes 12 y bonificaciones por rendimiento.<\/p>\\n<\/li>\\n<li>\\n<p>Bonificaci&oacute;n especial por A&iuml;d El Adha.<\/p>\\n<\/li>\\n<\/ul>\\n<li>\\n<p><strong>Excepcionales beneficios sociales<\/strong> :<\/p>\\n<\/li>\\n<ul>\\n<li>\\n<p>Posibilidad de trabajar de forma presencial o remota para las personas que residen fuera de Rabat, Sal&eacute;, K&eacute;nitra, Agadir, Marrakech, F&egrave;s y Mekn&egrave;s.<\/p>\\n<\/li>\\n<li>\\n<p>Seguro de salud ventajoso y pensi&oacute;n adicional despu&eacute;s de un a&ntilde;o.<\/p>\\n<\/li>\\n<li>\\n<p>Horarios flexibles con la opci&oacute;n de teletrabajo despu&eacute;s de un per&iacute;odo de integraci&oacute;n.<\/p>\\n<\/li>\\n<li>\\n<p>Acceso gratuito a nuestro gimnasio.<\/p>\\n<\/li>\\n<li>\\n<p>Transporte asegurado para que llegues a tu lugar de trabajo de forma segura y sin complicaciones log&iacute;sticas.<\/p>\\n<\/li>\\n<li>\\n<p>Formaci&oacute;n continua para desarrollar tus habilidades y adquirir nuevos conocimientos adaptados al puesto.<\/p>\\n<\/li>\\n<\/ul>\\n<li>\\n<p><strong>Un entorno de trabajo din&aacute;mico<\/strong>:<\/p>\\n<\/li>\\n<ul>\\n<li>\\n<p>Actividades tem&aacute;ticas y regalos a lo largo del a&ntilde;o para fomentar el esp&iacute;ritu de equipo.<\/p>\\n<\/li>\\n<\/ul>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>El perfil de nuestros Game-Changers<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>Buscamos talentos que:<\/p>\\n<ul>\\n<li>\\n<p><strong>Dominen perfectamente el espa&ntilde;ol, tanto de forma escrita como oral<\/strong>, el conocimiento de ingl&eacute;s es un plus. \ud83d\udde3\ufe0f<\/p>\\n<\/li>\\n<li>\\n<p>Tengan un excelente sentido de la comunicaci&oacute;n, sean organizados, aut&oacute;nomos y mantengan una actitud positiva. \ud83d\udca1<\/p>\\n<\/li>\\n<li>\\n<p>Manejen herramientas digitales y muestren una curiosidad natural para adaptarse a nuevas tecnolog&iacute;as. \ud83d\udda5\ufe0f<\/p>\\n<\/li>\\n<li>\\n<p>Acepten desaf&iacute;os con entusiasmo y tengan pasi&oacute;n por la satisfacci&oacute;n del cliente. \ud83c\udf1f<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Nuestro proceso de selecci&oacute;n<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Pruebas en l&iacute;nea (1h)<\/strong>: Una vez recibida tu candidatura, recibir&aacute;s un correo electr&oacute;nico con una invitaci&oacute;n para participar en una serie de pruebas en l&iacute;nea. Estas evaluaciones interactivas est&aacute;n dise&ntilde;adas para valorar tus habilidades ling&uuml;&iacute;sticas, t&eacute;cnicas y tu personalidad. &iexcl;Un paso clave para entender mejor tu potencial y destacarte!<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Entrevista telef&oacute;nica<\/strong>: Una conversaci&oacute;n exploratoria con un miembro de nuestro equipo de reclutamiento para conocer Concentrix y confirmar si tu perfil es adecuado para nosotros.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Entrevista presencial<\/strong>: Una conversaci&oacute;n m&aacute;s profunda para validar tus habilidades y alinear tus ambiciones con nuestra cultura empresarial.<\/p>\\n<p>&nbsp;<\/p>\\n<p>&iquest;Est&aacute;s listo para asumir el desaf&iacute;o? &iexcl;&Uacute;nete a la aventura de Concentrix, donde la innovaci&oacute;n y la excelencia se encuentran! \ud83d\ude80<\/p>\",\"ats_external_id\":\"MA-313\",\"location\":\"Marrakesh, Morocco\",\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":\"\",\"salary_currency\":null,\"updated_at\":\"2026-10-16T17:21:17.692+02:00\",\"created_at\":\"2026-05-08T11:25:50.558+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMTM?\",\"apply_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMTM\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"es\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-france\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"7\",\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":\"1\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"1833\",\"campaign_id\":\"312\",\"campaign_title\":\"Conseiller Client (F\/H) - Service client - Marrakech - Allemand\",\"campaign_type\":\"job_application\",\"job_title\":\"Conseiller Client (F\/H) - Service client - Marrakech - Allemand\",\"street\":\"Marrakech\",\"address\":\"Marrakech\",\"city\":\"Marrakesh\",\"state\":\"Marrakesh-Safi\",\"postal_code\":null,\"region\":\"Morocco\",\"country\":\"Morocco\",\"short_description\":\"Schlie\u00dfen Sie sich einem Team an, das jeden Anruf in eine Chance verwandelt! \ud83c\udfaf    Wer sind wir?  Concentrix ist ein internationales Unternehmen, das in mehr als 70 L\u00e4ndern vertreten ist. Wir sind f\u00fchrend in der Verbesserung der Kundenerfahrung und der Optimierung von Gesch\u00e4ftsprozessen und helfen Unternehmen, sich zu transformieren und Exzellenz in einer inklusiven, kollaborativen und innovativen Umgebung zu erreichen.\",\"long_description\":\"<p data-pm-slice=\\\"1 1 []\\\"><strong>Ihre Aufgabe als Kundenservice-Berater\/in<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>Als Kundenservice-Berater\/in spielen Sie eine wesentliche Rolle, indem Sie:<\/p>\\n<ul>\\n<li>\\n<p><strong>Die Bed&uuml;rfnisse der Kunden beantworten<\/strong>: Sicherstellung eines qualitativ hochwertigen Service, indem Sie Fragen per Telefon, E-Mail oder Chat beantworten.<\/p>\\n<\/li>\\n<li>\\n<p><strong>Probleme l&ouml;sen<\/strong>: Identifizierung und Bearbeitung von Anfragen oder Beschwerden, um die Kundenzufriedenheit zu gew&auml;hrleisten.<\/p>\\n<\/li>\\n<li>\\n<p><strong>Kunden betreuen<\/strong>: Bereitstellung ma&szlig;geschneiderter L&ouml;sungen, um das Vertrauen und die Loyalit&auml;t der Kunden zu st&auml;rken.<\/p>\\n<\/li>\\n<li>\\n<p><strong>Zur kontinuierlichen Verbesserung beitragen<\/strong>: Teilen von Kundenfeedback, um unsere Dienstleistungen und Prozesse zu optimieren.<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Was wir Ihnen bieten<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>Bei Concentrix legen wir gro&szlig;en Wert auf die Wertsch&auml;tzung unserer Talente. Hier sind die einzigartigen Vorteile, die wir anbieten, um Ihren Beitrag anzuerkennen:<\/p>\\n<ul>\\n<li>\\n<p><strong>Attraktive Verg&uuml;tung mit zus&auml;tzlichen Boni<\/strong>:<\/p>\\n<\/li>\\n<ul>\\n<li>\\n<p>Sprachbonus f&uuml;r unsere multilingualen Game-Changer.<\/p>\\n<\/li>\\n<li>\\n<p>Regelm&auml;&szlig;igkeitsbonus ab dem 12. Monat und leistungsorientierte Pr&auml;mien.<\/p>\\n<\/li>\\n<li>\\n<p>Sonderbonus zu A&iuml;d El Adha.<\/p>\\n<\/li>\\n<\/ul>\\n<li>\\n<p><strong>Hervorragende Sozialleistungen<\/strong>:<\/p>\\n<\/li>\\n<ul>\\n<li>\\n<p>M&ouml;glichkeit, vor Ort oder remote zu arbeiten (f&uuml;r Personen au&szlig;erhalb von Rabat, Sal&eacute;, K&eacute;nitra, Agadir, Marrakesch, F&egrave;s und Mekn&egrave;s).<\/p>\\n<\/li>\\n<li>\\n<p>Vorteilhafte Krankenversicherung und Zusatzrente nach einem Jahr.<\/p>\\n<\/li>\\n<li>\\n<p>Flexible Arbeitszeiten mit der M&ouml;glichkeit von Homeoffice nach einer Einarbeitungszeit.<\/p>\\n<\/li>\\n<li>\\n<p>Kostenloser Zugang zu unserem Fitnessstudio.<\/p>\\n<\/li>\\n<li>\\n<p>Sicherer Transport zu Ihrem Arbeitsplatz ohne logistische H&uuml;rden.<\/p>\\n<\/li>\\n<li>\\n<p>Kontinuierliche Weiterbildung, um Ihre F&auml;higkeiten zu entwickeln und neue, jobgerechte Kenntnisse zu erwerben.<\/p>\\n<\/li>\\n<\/ul>\\n<li>\\n<p><strong>Dynamische Arbeitsumgebung<\/strong>:<\/p>\\n<\/li>\\n<ul>\\n<li>\\n<p>Thematische Veranstaltungen und Geschenke im Laufe des Jahres zur F&ouml;rderung des Teamgeistes.<\/p>\\n<\/li>\\n<\/ul>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Das Profil unserer Game-Changer<\/strong><\/p>\\n<p>Wir suchen Talente, die:<\/p>\\n<ul>\\n<li>\\n<p><strong>Perfekt Deutsch sprechen und schreiben<\/strong>, Englischkenntnisse sind von Vorteil. \ud83d\udde3\ufe0f<\/p>\\n<\/li>\\n<li>\\n<p>&Uuml;ber ausgezeichnete Kommunikationsf&auml;higkeiten verf&uuml;gen, gut organisiert, selbstst&auml;ndig sind und eine positive Einstellung haben. \ud83d\udca1<\/p>\\n<\/li>\\n<li>\\n<p>Digitale Werkzeuge beherrschen und eine nat&uuml;rliche Neugier zeigen, um neue Technologien zu adaptieren. \ud83d\udda5\ufe0f<\/p>\\n<\/li>\\n<li>\\n<p>Herausforderungen mit Begeisterung annehmen und eine Leidenschaft f&uuml;r Kundenzufriedenheit haben. \ud83c\udf1f<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Unser Rekrutierungsprozess<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Online-Tests (1h)<\/strong>: Nach Eingang Ihrer Bewerbung erhalten Sie eine E-Mail mit einer Einladung, an einer Reihe von Online-Tests teilzunehmen. Diese interaktiven Bewertungen sollen Ihre sprachlichen, technischen F&auml;higkeiten sowie Ihre Pers&ouml;nlichkeit bewerten. Ein entscheidender Schritt, um Ihr Potenzial besser zu verstehen und sich abzuheben!<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Telefonisches Gespr&auml;ch<\/strong>: Ein erstes Gespr&auml;ch mit einem Mitglied unseres Rekrutierungsteams, um Concentrix kennenzulernen und zu pr&uuml;fen, ob Ihr Profil zu uns passt.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Vor-Ort-Interview<\/strong>: Ein ausf&uuml;hrliches Gespr&auml;ch zur Validierung Ihrer F&auml;higkeiten und zur Abstimmung Ihrer Ambitionen mit unserer Unternehmenskultur.<\/p>\\n<p>&nbsp;<\/p>\\n<p>Bereit, die Herausforderung anzunehmen? Schlie&szlig;en Sie sich dem Concentrix-Abenteuer an, wo Innovation und Exzellenz aufeinandertreffen! \ud83d\ude80<\/p>\",\"ats_external_id\":\"MA-312\",\"location\":\"Marrakesh, Morocco\",\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":\"\",\"salary_currency\":null,\"updated_at\":\"2026-10-21T01:59:13.389+02:00\",\"created_at\":\"2026-05-08T11:18:17.765+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMTI?\",\"apply_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMTI\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-france\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"7\",\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":\"1\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"1834\",\"campaign_id\":\"311\",\"campaign_title\":\"Conseiller Client (F\/H) - T\u00e9l\u00e9vente - Marrakech - Fran\u00e7ais\",\"campaign_type\":\"job_application\",\"job_title\":\"Conseiller Client (F\/H) - T\u00e9l\u00e9vente - Marrakech - Fran\u00e7ais\",\"street\":\"Marrakech\",\"address\":\"Marrakech\",\"city\":\"Marrakesh\",\"state\":\"Marrakesh-Safi\",\"postal_code\":null,\"region\":\"Morocco\",\"country\":\"Morocco\",\"short_description\":\"Rejoignez une \u00e9quipe qui transforme chaque appel en opportunit\u00e9 ! \ud83c\udfaf    Qui sommes-nous ?    Concentrix est une entreprise internationale pr\u00e9sente dans plus de 70 pays. Nous excellons dans l'am\u00e9lioration de l'exp\u00e9rience client et l'optimisation des processus m\u00e9tiers, en aidant les entreprises \u00e0 se transformer et \u00e0 atteindre l'excellence dans un environnement inclusif, collaboratif et innovant.\",\"long_description\":\"<p data-pm-slice=\\\"1 1 []\\\"><strong>Ta mission en tant que Conseiller(e) Client en T&eacute;l&eacute;vente<\/strong><\/p>\\n<p>En tant que Conseiller(e) Client T&eacute;l&eacute;vente, tu joueras un r&ocirc;le essentiel :<\/p>\\n<ul>\\n<li>\\n<p><strong>En promouvant des produits ou services de nos clients <\/strong>:&nbsp; Identifier et r&eacute;pondre avec pr&eacute;cision aux besoins des clients afin de leur offrir des solutions sur mesure.<\/p>\\n<\/li>\\n<li>\\n<p><strong>En n&eacute;gociant et fid&eacute;lisant<\/strong> :&nbsp; Transformer chaque interaction en opportunit&eacute;, conclure des ventes et b&acirc;tir des relations durables.<\/p>\\n<\/li>\\n<li>\\n<p><strong>En boostant la performance collective<\/strong> :&nbsp; Partager tes id&eacute;es et contribuer activement &agrave; l&rsquo;optimisation continue de nos processus.<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Ce que nous vous offrons <\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>Chez <strong>Concentrix<\/strong>, nous valorisons le potentiel de chacun en proposant des opportunit&eacute;s sur mesure, avec une r&eacute;mun&eacute;ration ajust&eacute;e &agrave; ton exp&eacute;rience, que tu sois d&eacute;butant(e) motiv&eacute;(e) , ou expert(e) &nbsp;en vente directe.<\/p>\\n<p>Voici les avantages uniques que nous proposons pour reconna&icirc;tre ta contribution :<\/p>\\n<p>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Une r&eacute;mun&eacute;ration attractive et personnalis&eacute;e selon ton niveau d&rsquo;exp&eacute;rience&nbsp;:<\/strong><\/p>\\n<ul>\\n<li>\\n<p>Un package de <strong>7000 DH<\/strong> d&egrave;s le premier mois si tu as une exp&eacute;rience confirm&eacute;e dans la t&eacute;l&eacute;vente.<\/p>\\n<\/li>\\n<li>\\n<p>Si tu es d&eacute;butant (e) , un <strong>package exceptionnel de 4500 DH<\/strong> t&rsquo;est propos&eacute;(e).<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>En plus de ta r&eacute;mun&eacute;ration, tu b&eacute;n&eacute;ficieras de primes exceptionnelles :<\/strong><\/p>\\n<ul>\\n<li>\\n<p>Formation r&eacute;mun&eacute;r&eacute;e d&egrave;s le 1er mois d&rsquo;int&eacute;gration.<\/p>\\n<\/li>\\n<li>\\n<p>Prime illimit&eacute;e en fonction de l&rsquo;atteinte de tes objectifs.<\/p>\\n<\/li>\\n<li>\\n<p>Prime de langue d&eacute;di&eacute;e &agrave; nos Game-Changers multilingues.<\/p>\\n<\/li>\\n<li>\\n<p>Prime de r&eacute;gularit&eacute; d&egrave;s le 12\u1d49 mois et primes de performance motivantes.<\/p>\\n<\/li>\\n<li>\\n<p>Prime sp&eacute;ciale A&iuml;d El Adha.<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/p>\\n<p><strong>De nombreux avantages suppl&eacute;mentaires <\/strong>:<\/p>\\n<ul>\\n<li>\\n<p>Assurance sant&eacute; avantageuse et retraite compl&eacute;mentaire apr&egrave;s un an.<\/p>\\n<\/li>\\n<li>\\n<p>Consultations t&eacute;l&eacute;m&eacute;decine gratuites disponibles 7j\/7 pour toute ta petite famille.<\/p>\\n<\/li>\\n<li>\\n<p>Horaires flexibles avec la possibilit&eacute; de t&eacute;l&eacute;travail apr&egrave;s une p&eacute;riode d&rsquo;int&eacute;gration.<\/p>\\n<\/li>\\n<li>\\n<p>Acc&egrave;s gratuit &agrave; nos salles de sport et offre de cr&egrave;ches d&rsquo;entreprises.<\/p>\\n<\/li>\\n<li>\\n<p>Formation continue pour d&eacute;velopper tes comp&eacute;tences et d&rsquo;acqu&eacute;rir de nouvelles connaissances adapt&eacute;es au poste.<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Un environnement de travail dynamique<\/strong> :<\/p>\\n<ul>\\n<li>\\n<p>Animations &agrave; th&egrave;me et cadeaux tout au long de l'ann&eacute;e pour renforcer l'esprit d'&eacute;quipe.<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Le profil de nos Game-Changers<\/strong><\/p>\\n<p>Nous recherchons des talents qui :<\/p>\\n<ul>\\n<li>\\n<p><strong>Ma&icirc;trisent parfaitement le fran&ccedil;ais<\/strong>, aussi bien &agrave; l&rsquo;&eacute;crit qu&rsquo;&agrave; l&rsquo;oral. \ud83d\udde3\ufe0f<\/p>\\n<\/li>\\n<li>\\n<p><strong>Poss&egrave;dent un excellent sens de la communication<\/strong>, qui sont organis&eacute;s(e), autonomes et adoptent une attitude positive. \ud83d\udca1<\/p>\\n<\/li>\\n<li>\\n<p><strong>Ma&icirc;trisent les outils digitaux <\/strong>et font preuve d'une curiosit&eacute; naturelle pour adopter de nouvelles technologies. \ud83d\udda5\ufe0f<\/p>\\n<\/li>\\n<li>\\n<p><strong>Rel&egrave;vent les d&eacute;fis avec enthousiasme<\/strong> et qui sont passionn&eacute;s(e) par la satisfaction client. \ud83c\udf1f<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Notre processus de recrutement<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Tests en ligne (1h)<\/strong> : Une fois ta candidature r&eacute;ceptionn&eacute;e, tu recevras un email t&rsquo;invitant &agrave; participer &agrave; une s&eacute;rie de tests en ligne. Ces &eacute;valuations interactives sont con&ccedil;ues pour valoriser tes comp&eacute;tences linguistiques, techniques, ainsi que ta personnalit&eacute;. Une &eacute;tape cl&eacute; pour mieux comprendre ton potentiel et te d&eacute;marquer !<\/p>\\n<p><strong>&Eacute;change t&eacute;l&eacute;phonique<\/strong> : Une conversation exploratoire avec un membre de notre &eacute;quipe recrutement pour d&eacute;couvrir <strong>Concentrix<\/strong> et confirmer l&rsquo;ad&eacute;quation de ton profil.<\/p>\\n<p><strong>Entretien en pr&eacute;sentiel<\/strong> : Une discussion approfondie pour valider tes comp&eacute;tences et aligner tes ambitions avec notre culture.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Pr&ecirc;t(e) &agrave; relever le d&eacute;fi ? <\/strong>Rejoins l&rsquo;aventure <strong>Concentrix<\/strong>, l&agrave; o&ugrave; innovation et excellence se rencontrent ! <strong>\ud83d\ude80<\/strong><\/p>\",\"ats_external_id\":\"MA-311\",\"location\":\"Marrakesh, Morocco\",\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":\"\",\"salary_currency\":null,\"updated_at\":\"2026-10-16T17:21:17.117+02:00\",\"created_at\":\"2026-05-08T11:02:14.478+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMTE?\",\"apply_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMTE\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-france\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"7\",\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":\"1\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"1835\",\"campaign_id\":\"310\",\"campaign_title\":\"Conseiller Client (F\/H) - Service client - Marrakech - Fran\u00e7ais \/ Anglais\",\"campaign_type\":\"job_application\",\"job_title\":\"Conseiller Client (F\/H) - Service client - Marrakech - Fran\u00e7ais \/ Anglais\",\"street\":\"Marrakech\",\"address\":\"Marrakech\",\"city\":\"Marrakesh\",\"state\":\"Marrakesh-Safi\",\"postal_code\":null,\"region\":\"Morocco\",\"country\":\"Morocco\",\"short_description\":\"Rejoignez une \u00e9quipe qui transforme chaque appel en opportunit\u00e9 ! \ud83c\udfaf    Qui sommes-nous ?    Concentrix est une entreprise internationale pr\u00e9sente dans plus de 70 pays. Nous excellons dans l'am\u00e9lioration de l'exp\u00e9rience client et l'optimisation des processus m\u00e9tiers, en aidant les entreprises \u00e0 se transformer et \u00e0 atteindre l'excellence dans un environnement inclusif, collaboratif et innovant.\",\"long_description\":\"<p data-pm-slice=\\\"1 1 []\\\"><strong>Votre mission en tant que Conseiller Client Service Client<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>En tant que Conseiller Client Service Client, vous jouerez un r&ocirc;le essentiel en :<\/p>\\n<ul>\\n<li>\\n<p><strong>R&eacute;pondant aux besoins des clients :<\/strong> Assurer un service de qualit&eacute; en r&eacute;pondant aux questions via t&eacute;l&eacute;phone, email ou chat.<\/p>\\n<\/li>\\n<li>\\n<p><strong>R&eacute;solvant les probl&egrave;mes :<\/strong> Identifier et traiter les demandes ou r&eacute;clamations pour garantir la satisfaction des clients.<\/p>\\n<\/li>\\n<li>\\n<p><strong>Fid&eacute;lisant les clients :<\/strong> Apporter des solutions personnalis&eacute;es pour renforcer la confiance et la fid&eacute;lit&eacute; des clients.<\/p>\\n<\/li>\\n<li>\\n<p><strong>Contribuant &agrave; l&rsquo;am&eacute;lioration continue :<\/strong> Partager les retours des clients pour optimiser nos services et processus.<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Ce que nous vous offrons <\/strong><\/p>\\n<p>Chez Concentrix, nous faisons de la valorisation de nos talents une priorit&eacute;. Voici les avantages uniques que nous proposons pour reconna&icirc;tre votre contribution :<\/p>\\n<ul>\\n<li>\\n<p><strong>Une r&eacute;mun&eacute;ration attractive avec des primes suppl&eacute;mentaires<\/strong> :<\/p>\\n<\/li>\\n<ul>\\n<li>\\n<p>Prime de langue d&eacute;di&eacute;e &agrave; nos Game-Changers multilingues.<\/p>\\n<\/li>\\n<li>\\n<p>Prime de r&eacute;gularit&eacute; d&egrave;s le 12\u1d49 mois et primes de performance motivantes.<\/p>\\n<\/li>\\n<li>\\n<p>Prime sp&eacute;ciale A&iuml;d El Adha.<\/p>\\n<\/li>\\n<\/ul>\\n<li>\\n<p><strong>Des avantages sociaux exceptionnels<\/strong> :<\/p>\\n<\/li>\\n<ul>\\n<li>\\n<p>Assurance sant&eacute; avantageuse et retraite compl&eacute;mentaire apr&egrave;s un an.<\/p>\\n<\/li>\\n<li>\\n<p>Horaires flexibles avec la possibilit&eacute; de t&eacute;l&eacute;travail apr&egrave;s une p&eacute;riode d&rsquo;int&eacute;gration.<\/p>\\n<\/li>\\n<li>\\n<p>Acc&egrave;s gratuit &agrave; notre salle de sport.<\/p>\\n<\/li>\\n<li>\\n<p>Transport assur&eacute;&nbsp;vous permettant de vous rendre sur votre lieu de travail en toute s&eacute;curit&eacute; et sans contrainte logistique.<\/p>\\n<\/li>\\n<li>\\n<p>Formation continue pour d&eacute;velopper vos comp&eacute;tences et d&rsquo;acqu&eacute;rir de nouvelles connaissances adapt&eacute;es au poste.<\/p>\\n<\/li>\\n<\/ul>\\n<li>\\n<p><strong>Un environnement de travail dynamique :<\/strong><\/p>\\n<\/li>\\n<ul>\\n<li>\\n<p>Animations &agrave; th&egrave;me et cadeaux tout au long de l'ann&eacute;e pour renforcer l'esprit d'&eacute;quipe.<\/p>\\n<\/li>\\n<\/ul>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Le profil de nos Game-Changers<\/strong><\/p>\\n<p>Nous recherchons des talents qui :<\/p>\\n<ul>\\n<li>\\n<p><strong>Ma&icirc;trisent parfaitement le fran&ccedil;ais et l&rsquo;anglais<\/strong>, aussi bien &agrave; l&rsquo;&eacute;crit qu&rsquo;&agrave; l&rsquo;oral. \ud83d\udde3\ufe0f<\/p>\\n<\/li>\\n<li>\\n<p><strong>Poss&egrave;dent un excellent sens de la communication<\/strong>, sont organis&eacute;s, autonomes et adoptent une attitude positive. \ud83d\udca1<\/p>\\n<\/li>\\n<li>\\n<p><strong>Ma&icirc;trisent les outils digitaux <\/strong>et font preuve d'une curiosit&eacute; naturelle pour adopter de nouvelles technologies. \ud83d\udda5\ufe0f<\/p>\\n<\/li>\\n<li>\\n<p><strong>Rel&egrave;vent les d&eacute;fis avec enthousiasme<\/strong> et sont passionn&eacute;s par la satisfaction client. \ud83c\udf1f<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Notre processus de recrutement<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Tests en ligne (1h)<\/strong> : Une fois votre candidature r&eacute;ceptionn&eacute;e, vous recevrez un email vous invitant &agrave; participer &agrave; une s&eacute;rie de tests en ligne. Ces &eacute;valuations interactives sont con&ccedil;ues pour valoriser vos comp&eacute;tences linguistiques, techniques, ainsi que votre personnalit&eacute;. Une &eacute;tape cl&eacute; pour mieux comprendre votre potentiel et vous d&eacute;marquer !<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>&Eacute;change t&eacute;l&eacute;phonique<\/strong> : Une conversation exploratoire avec un membre de notre &eacute;quipe recrutement pour d&eacute;couvrir Concentrix et confirmer l&rsquo;ad&eacute;quation de votre profil.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Entretien en pr&eacute;sentiel<\/strong> : Une discussion approfondie pour valider vos comp&eacute;tences et aligner vos ambitions avec notre culture.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Pr&ecirc;t &agrave; relever le d&eacute;fi ? <\/strong>Rejoignez l&rsquo;aventure Concentrix, l&agrave; o&ugrave; innovation et excellence se rencontrent ! <strong>\ud83d\ude80<\/strong><\/p>\",\"ats_external_id\":\"MA-310\",\"location\":\"Marrakesh, Morocco\",\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":\"\",\"salary_currency\":null,\"updated_at\":\"2026-10-16T17:21:16.932+02:00\",\"created_at\":\"2026-05-08T10:44:46.716+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMTA?\",\"apply_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMTA\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"fr\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-france\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"7\",\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"1\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":\"1\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"1836\",\"campaign_id\":\"309\",\"campaign_title\":\"Conseiller Client (F\/H) - Service client -Marrakech - Italien\",\"campaign_type\":\"job_application\",\"job_title\":\"Conseiller Client (F\/H) - Service client -Marrakech - Italien\",\"street\":\"Marrakech\",\"address\":\"Marrakech\",\"city\":\"Marrakesh\",\"state\":\"Marrakesh-Safi\",\"postal_code\":null,\"region\":\"Morocco\",\"country\":\"Morocco\",\"short_description\":\" Job Description Unisciti a un team dinamico che trasforma l\u2019esperienza del cliente!  Chi siamo?  Concentrix \u00e8 un\u2019azienda internazionale presente in oltre 70 paesi. Siamo leader nel miglioramento dell\u2019esperienza cliente e nell\u2019ottimizzazione dei processi aziendali, aiutando le imprese a trasformarsi e a raggiungere l\u2019eccellenza in un ambiente inclusivo, collaborativo e innovativo.\",\"long_description\":\"<p data-pm-slice=\\\"1 1 []\\\"><strong>La tua missione come Consulente Clienti per la Vendita Telefonica<\/strong><\/p>\\n<p>In qualit&agrave; di Consulente Clienti per la Vendita Telefonica, avrai un ruolo chiave :<\/p>\\n<ul>\\n<li>\\n<p>Promuovere prodotti o servizi dei nostri clienti : Identificare con precisione i bisogni del cliente e offrire soluzioni su misura.<\/p>\\n<\/li>\\n<li>\\n<p>Negoziare e fidelizzare : Trasformare ogni interazione in un&rsquo;opportunit&agrave;, concludere vendite e costruire relazioni durature.<\/p>\\n<\/li>\\n<li>\\n<p>Migliorare la performance del team : Condividere idee e contribuire al miglioramento continuo dei nostri processi.<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>Cosa ti offriamo<\/strong><\/p>\\n<p>In Concentrix valorizziamo il potenziale di ognuno, con opportunit&agrave; su misura e una retribuzione adeguata alla tua esperienza, che tu sia un profilo junior motivato o un esperto nella vendita diretta.<\/p>\\n<ul>\\n<li>\\n<p>Una retribuzione interessante e personalizzata secondo il tuo livello di esperienza<\/p>\\n<\/li>\\n<\/ul>\\n<p>Oltre allo stipendio fisso, potrai beneficiare di bonus eccezionali :<\/p>\\n<ul>\\n<li>\\n<p>Formazione retribuita a partire dal primo mese.<\/p>\\n<\/li>\\n<li>\\n<p>Bonus illimitati in base al raggiungimento degli obiettivi.<\/p>\\n<\/li>\\n<li>\\n<p>Bonus linguistico dedicato ai nostri Game-Changers multilingue.<\/p>\\n<\/li>\\n<li>\\n<p>Bonus di regolarit&agrave; dal 12&deg; mese e incentivi legati alla performance.<\/p>\\n<\/li>\\n<li>\\n<p>Bonus speciale per l&rsquo;A&iuml;d El Adha.<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>Numerosi vantaggi aggiuntivi :<\/strong><\/p>\\n<ul>\\n<li>\\n<p>Assicurazione sanitaria vantaggiosa e fondo pensione dopo un anno.<\/p>\\n<\/li>\\n<li>\\n<p>Consultazioni di telemedicina gratuite 7 giorni su 7 per tutta la famiglia.<\/p>\\n<\/li>\\n<li>\\n<p>Orari flessibili con possibilit&agrave; di smart working dopo il periodo di integrazione.<\/p>\\n<\/li>\\n<li>\\n<p>Accesso gratuito alle palestre aziendali e convenzioni con asili nido.<\/p>\\n<\/li>\\n<li>\\n<p>Formazione continua per sviluppare le tue competenze e acquisire nuove conoscenze legate al ruolo.<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>Un ambiente di lavoro dinamico :<\/strong><\/p>\\n<ul>\\n<li>\\n<p>Animazioni a tema e regali durante tutto l&rsquo;anno per rafforzare lo spirito di squadra.<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>Il profilo dei nostri Game-Changers<\/strong><br \/>Cerchiamo talenti che :<\/p>\\n<ul>\\n<li>\\n<p>Parlano perfettamente italiano, scritto e parlato. La conoscenza del francese &egrave; un plus apprezzato. \ud83d\udde3\ufe0f<\/p>\\n<\/li>\\n<li>\\n<p>Possiedono ottime capacit&agrave; comunicative, sono organizzati, autonomi e proattivi. \ud83d\udca1<\/p>\\n<\/li>\\n<li>\\n<p>Hanno familiarit&agrave; con gli strumenti digitali e sono naturalmente curiosi nell&rsquo;adottare nuove tecnologie. \ud83d\udda5\ufe0f<\/p>\\n<\/li>\\n<li>\\n<p>Affrontano le sfide con entusiasmo e sono appassionati alla soddisfazione del cliente. \ud83c\udf1f<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>Il nostro processo di selezione<\/strong><\/p>\\n<ul>\\n<li>\\n<p>Test online (1h) : Dopo aver ricevuto la tua candidatura, ti invieremo un&rsquo;email con l&rsquo;invito a sostenere dei test online. Queste valutazioni interattive valorizzano le tue competenze linguistiche, tecniche e personali. Un passaggio fondamentale per far emergere il tuo potenziale!<\/p>\\n<\/li>\\n<li>\\n<p>Colloquio telefonico : Una conversazione esplorativa con un membro del team recruiting per conoscerci meglio e verificare la compatibilit&agrave; del tuo profilo.<\/p>\\n<\/li>\\n<li>\\n<p>Colloquio in presenza a Marrakech : Un&rsquo;intervista approfondita per validare le tue competenze e allineare le tue aspirazioni alla nostra cultura.<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>Pronto\/a ad accettare la sfida? Unisciti all&rsquo;avventura Concentrix, dove innovazione ed eccellenza si incontrano! \ud83d\ude80<\/strong><\/p>\",\"ats_external_id\":\"MA-309\",\"location\":\"Marrakesh, Morocco\",\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":\"\",\"salary_currency\":null,\"updated_at\":\"2026-10-16T17:21:16.870+02:00\",\"created_at\":\"2026-05-08T10:11:10.050+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMDk?\",\"apply_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMDk\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-france\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"7\",\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":\"1\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"1837\",\"campaign_id\":\"302\",\"campaign_title\":\"GTM Conseiller client (F\/H) - Medica - Fran\u00e7ais\",\"campaign_type\":\"job_application\",\"job_title\":\"Conseiller client (F\/H) -  Boulogne Billancourt \",\"street\":null,\"address\":null,\"city\":\"Boulogne-Billancourt\",\"state\":\"\u00cele-de-France\",\"postal_code\":\"92100\",\"region\":\"France\",\"country\":\"France\",\"short_description\":\"Rejoignez l\u2019\u00e9quipe Concentrix d\u00e8s aujourd\u2019hui.\",\"long_description\":\"<p><strong>Qui sommes-nous ?<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p><em>Concentrix est une entreprise internationale implant&eacute;e dans plus de 70 pays. Sp&eacute;cialistes de l'am&eacute;lioration de l'exp&eacute;rience client et de l'optimisation des processus m&eacute;tiers, nous aidons les entreprises &agrave; se transformer et atteindre l'excellence, dans un environnement inclusif, collaboratif et innovant.<\/em><\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Votre mission en tant que Conseiller Client&egrave;le<\/strong><\/p>\\n<p>Votre r&ocirc;le principal sera d&rsquo;&ecirc;tre l&rsquo;interlocuteur privil&eacute;gi&eacute; de nos clients. Vous aurez pour missions de :<\/p>\\n<p>&middot; Accompagner prospects et clients dans la r&eacute;solution de probl&egrave;mes ou pour fournir des renseignements.<\/p>\\n<p>&middot; Contribuer activement &agrave; promouvoir notre image de marque et &agrave; d&eacute;velopper la satisfaction client.<\/p>\\n<p>&middot; G&eacute;rer efficacement les r&eacute;clamations.<\/p>\\n<p>&middot; &Ecirc;tre un ambassadeur de la satisfaction client !<\/p>\\n<p>&nbsp;<\/p>\\n<p>Par quels moyens ? Des appels entrants, des mails, des courriers et, potentiellement, des interactions via les r&eacute;seaux sociaux. Pas de prospection t&eacute;l&eacute;phonique !<\/p>\\n<p><strong>Ce que nous vous offrons:<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>Chez Concentrix, nous faisons de la valorisation de nos talents une priorit&eacute;. Voici les avantages uniques que nous proposons pour reconna&icirc;tre votre contribution :<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>&middot; R&eacute;mun&eacute;ration et avantages :<\/strong><\/p>\\n<ul>\\n<li>Nous valorisons qui vous &ecirc;tes et non ce que vous avez fait<\/li>\\n<li class=\\\"tw-inline-flex\\\">Du t&eacute;l&eacute;travail jusqu'&agrave; 2 jours par semaine<\/li>\\n<li class=\\\"tw-inline-flex\\\">Des locaux modernes et accueillants<\/li>\\n<li class=\\\"tw-inline-flex\\\">Tickets restaurants<\/li>\\n<li class=\\\"tw-inline-flex\\\">Un interessement en fonction des r&eacute;sultats<\/li>\\n<li class=\\\"tw-inline-flex\\\">Des possibilit&eacute;s d'&eacute;volution interne<\/li>\\n<\/ul>\\n<p class=\\\"tw-typo-long-m\\\"><strong>&middot; Conditions de travail optimales :<\/strong><\/p>\\n<p>o Une formation initiale et continue.<\/p>\\n<p>o Un environnement de travail valorisant la qualit&eacute; de vie au travail.<\/p>\\n<p>o Des perspectives d&rsquo;&eacute;volution professionnelle.<\/p>\\n<p>&nbsp;<\/p>\\n<p><u><strong>Le profil recherch&eacute;:<\/strong><\/u><\/p>\\n<p>&nbsp;<\/p>\\n<p>Nous recherchons des talents qui poss&egrave;dent :<\/p>\\n<p>&middot; Ma&icirc;trisent parfaitement le fran&ccedil;ais, aussi bien &agrave; l&rsquo;&eacute;crit qu&rsquo;&agrave; l&rsquo;oral. \ud83d\udde3\ufe0f<\/p>\\n<p>&middot; Poss&egrave;dent un excellent sens de la communication, sont organis&eacute;s, autonomes et adoptent une attitude positive. \ud83d\udca1<\/p>\\n<p>&middot; Ma&icirc;trisent les outils digitaux et font preuve d'une curiosit&eacute; naturelle pour adopter de nouvelles technologies. \ud83d\udda5\ufe0f<\/p>\\n<p>&middot; Une disponibilit&eacute; du lundi au samedi sur une amplitude horaire de 8h00 &agrave; 20h.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Notre processus de recrutement:<\/strong><\/p>\\n<p>1. 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Sp&eacute;cialistes de l'am&eacute;lioration de l'exp&eacute;rience client et de l'optimisation des processus m&eacute;tiers, nous aidons les entreprises &agrave; se transformer et atteindre l'excellence, dans un environnement inclusif, collaboratif et innovant.<\/em><\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Votre mission en tant que Conseiller Client&egrave;le<\/strong><\/p>\\n<p>Votre r&ocirc;le principal sera d&rsquo;&ecirc;tre l&rsquo;interlocuteur privil&eacute;gi&eacute; de nos clients. Vous aurez pour missions de :<\/p>\\n<p>&middot; Accompagner prospects et clients dans la r&eacute;solution de probl&egrave;mes ou pour fournir des renseignements.<\/p>\\n<p>&middot; Contribuer activement &agrave; promouvoir notre image de marque et &agrave; d&eacute;velopper la satisfaction client.<\/p>\\n<p>&middot; G&eacute;rer efficacement les r&eacute;clamations.<\/p>\\n<p>&middot; &Ecirc;tre un ambassadeur de la satisfaction client !<\/p>\\n<p>&nbsp;<\/p>\\n<p>Par quels moyens ? Des appels entrants, des mails, des courriers et, potentiellement, des interactions via les r&eacute;seaux sociaux. Pas de prospection t&eacute;l&eacute;phonique !<\/p>\\n<p><strong>Ce que nous vous offrons:<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>Chez Concentrix, nous faisons de la valorisation de nos talents une priorit&eacute;. 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Sp&eacute;cialistes de l'am&eacute;lioration de l'exp&eacute;rience client et de l'optimisation des processus m&eacute;tiers, nous aidons les entreprises &agrave; se transformer et atteindre l'excellence, dans un environnement inclusif, collaboratif et innovant.<\/em><\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Votre mission en tant que Conseiller Client&egrave;le<\/strong><\/p>\\n<p>Votre r&ocirc;le principal sera d&rsquo;&ecirc;tre l&rsquo;interlocuteur privil&eacute;gi&eacute; de nos clients. Vous aurez pour missions de :<\/p>\\n<p>&middot; Accompagner prospects et clients dans la r&eacute;solution de probl&egrave;mes ou pour fournir des renseignements.<\/p>\\n<p>&middot; Contribuer activement &agrave; promouvoir notre image de marque et &agrave; d&eacute;velopper la satisfaction client.<\/p>\\n<p>&middot; G&eacute;rer efficacement les r&eacute;clamations.<\/p>\\n<p>&middot; &Ecirc;tre un ambassadeur de la satisfaction client !<\/p>\\n<p>&nbsp;<\/p>\\n<p>Par quels moyens ? 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Pr&eacute;qualification t&eacute;l&eacute;phonique : une premi&egrave;re discussion avec un membre de l'&eacute;quipe recrutement pour valider les pr&eacute;requis du poste.<\/p>\\n<p>En pr&eacute;sentiel :<\/p>\\n<p>2. Pr&eacute;sentation collective, r&eacute;ponse &agrave; vos questions et passations de tests &eacute;crits (fran&ccedil;ais et informatique)<\/p>\\n<p>3. Entretien individuel (30 minutes) : une discussion approfondie avec un membre de notre &eacute;quipe recrutement pour valider vos comp&eacute;tences et aligner vos ambitions avec notre culture.<\/p>\\n<p>&nbsp;<\/p>\\n<p>Pr&ecirc;t(e) &agrave; relever ce d&eacute;fi ? 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Sp&eacute;cialistes de l'am&eacute;lioration de l'exp&eacute;rience client et de l'optimisation des processus m&eacute;tiers, nous aidons les entreprises &agrave; se transformer et atteindre l'excellence, dans un environnement inclusif, collaboratif et innovant.<\/em><\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Votre mission en tant que Conseiller Client&egrave;le<\/strong><\/p>\\n<p>Votre r&ocirc;le principal sera d&rsquo;&ecirc;tre l&rsquo;interlocuteur privil&eacute;gi&eacute; de nos clients. Vous aurez pour missions de :<\/p>\\n<p>&middot; Accompagner prospects et clients dans la r&eacute;solution de probl&egrave;mes ou pour fournir des renseignements.<\/p>\\n<p>&middot; Contribuer activement &agrave; promouvoir notre image de marque et &agrave; d&eacute;velopper la satisfaction client.<\/p>\\n<p>&middot; G&eacute;rer efficacement les r&eacute;clamations.<\/p>\\n<p>&middot; &Ecirc;tre un ambassadeur de la satisfaction client !<\/p>\\n<p>&nbsp;<\/p>\\n<p>Par quels moyens ? Des appels entrants, des mails, des courriers et, potentiellement, des interactions via les r&eacute;seaux sociaux. Pas de prospection t&eacute;l&eacute;phonique !<\/p>\\n<p><strong>Ce que nous vous offrons:<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>Chez Concentrix, nous faisons de la valorisation de nos talents une priorit&eacute;. Voici les avantages uniques que nous proposons pour reconna&icirc;tre votre contribution :<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>&middot; R&eacute;mun&eacute;ration et avantages :<\/strong><\/p>\\n<ul>\\n<li>Nous valorisons qui vous &ecirc;tes et non ce que vous avez fait<\/li>\\n<li class=\\\"tw-inline-flex\\\">Du t&eacute;l&eacute;travail jusqu'&agrave; 4 jours par semaine<\/li>\\n<li class=\\\"tw-inline-flex\\\">Une mutuelle prise en charge &agrave; hauteur de 80% par l'entreprise<\/li>\\n<li class=\\\"tw-inline-flex\\\">Une Ambiance de travail agr&eacute;able<\/li>\\n<li class=\\\"tw-inline-flex\\\">De nombreuses opportunit&eacute;s d'&eacute;volutions<\/li>\\n<li class=\\\"tw-inline-flex\\\">L'acquisition de nouvelles comp&eacute;tences professionnelles<\/li>\\n<\/ul>\\n<p class=\\\"tw-typo-long-m\\\"><strong>&middot; Conditions de travail optimales :<\/strong><\/p>\\n<p>o Une formation initiale et continue.<\/p>\\n<p>o Un environnement de travail valorisant la qualit&eacute; de vie au travail.<\/p>\\n<p>o Des perspectives d&rsquo;&eacute;volution professionnelle.<\/p>\\n<p>&nbsp;<\/p>\\n<p><u><strong>Le profil recherch&eacute;:<\/strong><\/u><\/p>\\n<p>&nbsp;<\/p>\\n<p>Nous recherchons des talents qui poss&egrave;dent :<\/p>\\n<p>&middot; Ma&icirc;trisent parfaitement le fran&ccedil;ais, aussi bien &agrave; l&rsquo;&eacute;crit qu&rsquo;&agrave; l&rsquo;oral. \ud83d\udde3\ufe0f<\/p>\\n<p>&middot; Poss&egrave;dent un excellent sens de la communication, sont organis&eacute;s, autonomes et adoptent une attitude positive. \ud83d\udca1<\/p>\\n<p>&middot; Ma&icirc;trisent les outils digitaux et font preuve d'une curiosit&eacute; naturelle pour adopter de nouvelles technologies. \ud83d\udda5\ufe0f<\/p>\\n<p>&middot; Une disponibilit&eacute; du lundi au samedi sur une amplitude horaire de 8h00 &agrave; 20h.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Notre processus de recrutement:<\/strong><\/p>\\n<p>1. 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Sp&eacute;cialistes de l'am&eacute;lioration de l'exp&eacute;rience client et de l'optimisation des processus m&eacute;tiers, nous aidons les entreprises &agrave; se transformer et atteindre l'excellence, dans un environnement inclusif, collaboratif et innovant.<\/em><\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Votre mission en tant que Conseiller Client&egrave;le<\/strong><\/p>\\n<p>Votre r&ocirc;le principal sera d&rsquo;&ecirc;tre l&rsquo;interlocuteur privil&eacute;gi&eacute; de nos clients. Vous aurez pour missions de :<\/p>\\n<p>&middot; Accompagner prospects et clients dans la r&eacute;solution de probl&egrave;mes ou pour fournir des renseignements.<\/p>\\n<p>&middot; Contribuer activement &agrave; promouvoir notre image de marque et &agrave; d&eacute;velopper la satisfaction client.<\/p>\\n<p>&middot; G&eacute;rer efficacement les r&eacute;clamations.<\/p>\\n<p>&middot; &Ecirc;tre un ambassadeur de la satisfaction client !<\/p>\\n<p>&nbsp;<\/p>\\n<p>Par quels moyens ? 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Voici les avantages uniques que nous proposons pour reconna&icirc;tre votre contribution :<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>&middot; R&eacute;mun&eacute;ration et avantages :<\/strong><\/p>\\n<ul>\\n<li>Nous valorisons qui vous &ecirc;tes et non ce que vous avez fait<\/li>\\n<li class=\\\"tw-inline-flex\\\">Du t&eacute;l&eacute;travail jusqu'&agrave; 4 jours par semaine<\/li>\\n<li class=\\\"tw-inline-flex\\\">Une mutuelle prise en charge &agrave; hauteur de 60% par l'entreprise<\/li>\\n<li class=\\\"tw-inline-flex\\\">Un CSE dynamique<\/li>\\n<li class=\\\"tw-inline-flex\\\">Une participation et un int&eacute;ressement en fonction des r&eacute;sultats<\/li>\\n<\/ul>\\n<p class=\\\"tw-typo-long-m\\\"><strong>&middot; Conditions de travail optimales :<\/strong><\/p>\\n<p>o Une formation initiale et continue.<\/p>\\n<p>o Un environnement de travail valorisant la qualit&eacute; de vie au travail.<\/p>\\n<p>o Des perspectives d&rsquo;&eacute;volution professionnelle.<\/p>\\n<p>&nbsp;<\/p>\\n<p><u><strong>Le profil recherch&eacute;:<\/strong><\/u><\/p>\\n<p>&nbsp;<\/p>\\n<p>Nous recherchons des talents qui poss&egrave;dent :<\/p>\\n<p>&middot; Ma&icirc;trisent parfaitement le fran&ccedil;ais, aussi bien &agrave; l&rsquo;&eacute;crit qu&rsquo;&agrave; l&rsquo;oral. \ud83d\udde3\ufe0f<\/p>\\n<p>&middot; Poss&egrave;dent un excellent sens de la communication, sont organis&eacute;s, autonomes et adoptent une attitude positive. \ud83d\udca1<\/p>\\n<p>&middot; Ma&icirc;trisent les outils digitaux et font preuve d'une curiosit&eacute; naturelle pour adopter de nouvelles technologies. \ud83d\udda5\ufe0f<\/p>\\n<p>&middot; Une disponibilit&eacute; du lundi au samedi sur une amplitude horaire de 8h00 &agrave; 20h.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Notre processus de recrutement :<\/strong><\/p>\\n<p>1. Pr&eacute;qualification t&eacute;l&eacute;phonique : une premi&egrave;re discussion avec un membre de l'&eacute;quipe recrutement pour valider les pr&eacute;requis du poste.<\/p>\\n<p>En pr&eacute;sentiel :<\/p>\\n<p>2. Pr&eacute;sentation collective, r&eacute;ponse &agrave; vos questions et passation de tests &eacute;crits (fran&ccedil;ais et informatique)<\/p>\\n<p>3. Entretien individuel (30 minutes) : une discussion approfondie avec un membre de notre &eacute;quipe recrutement pour valider vos comp&eacute;tences et aligner vos ambitions avec notre culture.<\/p>\\n<p>&nbsp;<\/p>\\n<p>Pr&ecirc;t(e) &agrave; relever ce d&eacute;fi ? 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Voici les avantages uniques que nous proposons pour reconna&icirc;tre votre contribution :<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>&middot; R&eacute;mun&eacute;ration et avantages :<\/strong><\/p>\\n<ul>\\n<li>Nous valorisons qui vous &ecirc;tes et non ce que vous avez fait<\/li>\\n<li class=\\\"tw-inline-flex\\\">Du t&eacute;l&eacute;travail jusqu'&agrave; 4 jours par semaine<\/li>\\n<li class=\\\"tw-inline-flex\\\">RTT annuel<\/li>\\n<li class=\\\"tw-inline-flex\\\">Une mutuelle prise en charge &agrave; hauteur de 70% par l'entreprise<\/li>\\n<li class=\\\"tw-inline-flex\\\">Titres restaurant ou RIE<\/li>\\n<li class=\\\"tw-inline-flex\\\">Salle de pause &eacute;quip&eacute;e: table de tennis de table, Babyfoot, rameur...<\/li>\\n<li class=\\\"tw-inline-flex\\\">Une participation et un int&eacute;ressement en fonction des r&eacute;sultats<\/li>\\n<\/ul>\\n<p class=\\\"tw-typo-long-m\\\"><strong>&middot; Conditions de travail optimales :<\/strong><\/p>\\n<p>o Une formation initiale et continue.<\/p>\\n<p>o Un environnement de travail valorisant la qualit&eacute; de vie au travail.<\/p>\\n<p>o Des perspectives d&rsquo;&eacute;volution professionnelle.<\/p>\\n<p>&nbsp;<\/p>\\n<p><u><strong>Le profil recherch&eacute;:<\/strong><\/u><\/p>\\n<p>&nbsp;<\/p>\\n<p>Nous recherchons des talents qui poss&egrave;dent :<\/p>\\n<p>&middot; Ma&icirc;trisent parfaitement le fran&ccedil;ais, aussi bien &agrave; l&rsquo;&eacute;crit qu&rsquo;&agrave; l&rsquo;oral. \ud83d\udde3\ufe0f<\/p>\\n<p>&middot; Poss&egrave;dent un excellent sens de la communication, sont organis&eacute;s, autonomes et adoptent une attitude positive. \ud83d\udca1<\/p>\\n<p>&middot; Ma&icirc;trisent les outils digitaux et font preuve d'une curiosit&eacute; naturelle pour adopter de nouvelles technologies. \ud83d\udda5\ufe0f<\/p>\\n<p>&middot; Une disponibilit&eacute; du lundi au samedi sur une amplitude horaire de 8h00 &agrave; 20h.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Notre processus de recrutement:<\/strong><\/p>\\n<p>1. Pr&eacute;qualification t&eacute;l&eacute;phonique : une premi&egrave;re discussion avec un membre de l'&eacute;quipe recrutement pour valider les pr&eacute;requis du poste.<\/p>\\n<p>En pr&eacute;sentiel :<\/p>\\n<p>2. Pr&eacute;sentation collective, r&eacute;ponse &agrave; vos questions et passations de tests &eacute;crits (fran&ccedil;ais et informatique)<\/p>\\n<p>3. Entretien individuel (30 minutes) : une discussion approfondie avec un membre de notre &eacute;quipe recrutement pour valider vos comp&eacute;tences et aligner vos ambitions avec notre culture.<\/p>\\n<p>&nbsp;<\/p>\\n<p>Pr&ecirc;t(e) &agrave; relever ce d&eacute;fi ? 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Sp&eacute;cialistes de l'am&eacute;lioration de l'exp&eacute;rience client et de l'optimisation des processus m&eacute;tiers, nous aidons les entreprises &agrave; se transformer et atteindre l'excellence, dans un environnement inclusif, collaboratif et innovant.<\/em><\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Votre mission en tant que Conseiller Client&egrave;le<\/strong><\/p>\\n<p>Votre r&ocirc;le principal sera d&rsquo;&ecirc;tre l&rsquo;interlocuteur privil&eacute;gi&eacute; de nos clients. Vous aurez pour missions de :<\/p>\\n<p>&middot; Accompagner prospects et clients dans la r&eacute;solution de probl&egrave;mes ou pour fournir des renseignements.<\/p>\\n<p>&middot; Contribuer activement &agrave; promouvoir notre image de marque et &agrave; d&eacute;velopper la satisfaction client.<\/p>\\n<p>&middot; G&eacute;rer efficacement les r&eacute;clamations.<\/p>\\n<p>&middot; &Ecirc;tre un ambassadeur de la satisfaction client !<\/p>\\n<p>&nbsp;<\/p>\\n<p>Par quels moyens ? Des appels entrants, des mails, des courriers et, potentiellement, des interactions via les r&eacute;seaux sociaux. Pas de prospection t&eacute;l&eacute;phonique !<\/p>\\n<p><strong>Ce que nous vous offrons:<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>Chez Concentrix, nous faisons de la valorisation de nos talents une priorit&eacute;. Voici les avantages uniques que nous proposons pour reconna&icirc;tre votre contribution :<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>&middot; R&eacute;mun&eacute;ration et avantages :<\/strong><\/p>\\n<ul>\\n<li>Nous valorisons qui vous &ecirc;tes et non ce que vous avez fait<\/li>\\n<li class=\\\"tw-typo-long-m\\\">Du t&eacute;l&eacute;travail jusqu'&agrave; 4 jours par semaine<\/li>\\n<li class=\\\"tw-typo-long-m\\\">Une mutuelle prise en charge &agrave; hauteur de 60% par l'entreprise<\/li>\\n<li class=\\\"tw-typo-long-m\\\">Un CSE dynamique<\/li>\\n<li class=\\\"tw-typo-long-m\\\">Des animations dans l'entreprise tout au long de l'ann&eacute;e<\/li>\\n<li class=\\\"tw-typo-long-m\\\">Des locaux modernes et accueillants<\/li>\\n<\/ul>\\n<p class=\\\"tw-typo-long-m\\\"><strong>&middot; Conditions de travail optimales :<\/strong><\/p>\\n<p>o Une formation initiale et continue.<\/p>\\n<p>o Un environnement de travail valorisant la qualit&eacute; de vie au travail.<\/p>\\n<p>o Des perspectives d&rsquo;&eacute;volution professionnelle.<\/p>\\n<p>&nbsp;<\/p>\\n<p><u><strong>Le profil recherch&eacute;:<\/strong><\/u><\/p>\\n<p>&nbsp;<\/p>\\n<p>Nous recherchons des talents qui poss&egrave;dent :<\/p>\\n<p>&middot; Ma&icirc;trisent parfaitement le fran&ccedil;ais, aussi bien &agrave; l&rsquo;&eacute;crit qu&rsquo;&agrave; l&rsquo;oral. \ud83d\udde3\ufe0f<\/p>\\n<p>&middot; Poss&egrave;dent un excellent sens de la communication, sont organis&eacute;s, autonomes et adoptent une attitude positive. \ud83d\udca1<\/p>\\n<p>&middot; Ma&icirc;trisent les outils digitaux et font preuve d'une curiosit&eacute; naturelle pour adopter de nouvelles technologies. \ud83d\udda5\ufe0f<\/p>\\n<p>&middot; Une disponibilit&eacute; du lundi au samedi sur une amplitude horaire de 8h00 &agrave; 20h.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Notre processus de recrutement:<\/strong><\/p>\\n<p>1. Pr&eacute;qualification t&eacute;l&eacute;phonique : une premi&egrave;re discussion avec un membre de l'&eacute;quipe recrutement pour valider les pr&eacute;requis du poste.<\/p>\\n<p>En pr&eacute;sentiel :<\/p>\\n<p>2. Pr&eacute;sentation collective, r&eacute;ponse &agrave; vos questions et passations de tests &eacute;crits (fran&ccedil;ais et informatique)<\/p>\\n<p>3. Entretien individuel (30 minutes) : une discussion approfondie avec un membre de notre &eacute;quipe recrutement pour valider vos comp&eacute;tences et aligner vos ambitions avec notre culture.<\/p>\\n<p>&nbsp;<\/p>\\n<p>Pr&ecirc;t(e) &agrave; relever ce d&eacute;fi ? 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Sp&eacute;cialistes de l'am&eacute;lioration de l'exp&eacute;rience client et de l'optimisation des processus m&eacute;tiers, nous aidons les entreprises &agrave; se transformer et atteindre l'excellence, dans un environnement inclusif, collaboratif et innovant.<\/em><\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Votre mission en tant que Conseiller Client&egrave;le<\/strong><\/p>\\n<p>Votre r&ocirc;le principal sera d&rsquo;&ecirc;tre l&rsquo;interlocuteur privil&eacute;gi&eacute; de nos clients. Vous aurez pour missions de :<\/p>\\n<p>&middot; Accompagner prospects et clients dans la r&eacute;solution de probl&egrave;mes ou pour fournir des renseignements.<\/p>\\n<p>&middot; Contribuer activement &agrave; promouvoir notre image de marque et &agrave; d&eacute;velopper la satisfaction client.<\/p>\\n<p>&middot; G&eacute;rer efficacement les r&eacute;clamations.<\/p>\\n<p>&middot; &Ecirc;tre un ambassadeur de la satisfaction client !<\/p>\\n<p>&nbsp;<\/p>\\n<p>Par quels moyens ? Des appels entrants, des mails, des courriers et, potentiellement, des interactions via les r&eacute;seaux sociaux. Pas de prospection t&eacute;l&eacute;phonique !<\/p>\\n<p><strong>Ce que nous vous offrons:<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>Chez Concentrix, nous faisons de la valorisation de nos talents une priorit&eacute;. Voici les avantages uniques que nous proposons pour reconna&icirc;tre votre contribution :<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>&middot; R&eacute;mun&eacute;ration et avantages :<\/strong><\/p>\\n<ul>\\n<li>Nous valorisons qui vous &ecirc;tes et non ce que vous avez fait<\/li>\\n<li class=\\\"tw-typo-long-m\\\">Du t&eacute;l&eacute;travail jusqu'&agrave; 4 jours par semaine<\/li>\\n<li class=\\\"tw-typo-long-m\\\">Une mutuelle d'entreprise<\/li>\\n<li class=\\\"tw-typo-long-m\\\">Un CSE dynamique<\/li>\\n<li class=\\\"tw-typo-long-m\\\">Des animations dans l'entreprise tout au long de l'ann&eacute;e<\/li>\\n<\/ul>\\n<p class=\\\"tw-typo-long-m\\\"><strong>&middot; Conditions de travail optimales :<\/strong><\/p>\\n<p>o Une formation initiale et continue.<\/p>\\n<p>o Un environnement de travail valorisant la qualit&eacute; de vie au travail.<\/p>\\n<p>o Des perspectives d&rsquo;&eacute;volution professionnelle.<\/p>\\n<p>&nbsp;<\/p>\\n<p><u><strong>Le profil recherch&eacute;:<\/strong><\/u><\/p>\\n<p>&nbsp;<\/p>\\n<p>Nous recherchons des talents qui poss&egrave;dent :<\/p>\\n<p>&middot; Ma&icirc;trisent parfaitement le fran&ccedil;ais, aussi bien &agrave; l&rsquo;&eacute;crit qu&rsquo;&agrave; l&rsquo;oral. \ud83d\udde3\ufe0f<\/p>\\n<p>&middot; Poss&egrave;dent un excellent sens de la communication, sont organis&eacute;s, autonomes et adoptent une attitude positive. \ud83d\udca1<\/p>\\n<p>&middot; Ma&icirc;trisent les outils digitaux et font preuve d'une curiosit&eacute; naturelle pour adopter de nouvelles technologies. \ud83d\udda5\ufe0f<\/p>\\n<p>&middot; Une disponibilit&eacute; du lundi au samedi sur une amplitude horaire de 8h00 &agrave; 20h.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Notre processus de recrutement:<\/strong><\/p>\\n<p>1. Pr&eacute;qualification t&eacute;l&eacute;phonique : une premi&egrave;re discussion avec un membre de l'&eacute;quipe recrutement pour valider les pr&eacute;requis du poste.<\/p>\\n<p>En pr&eacute;sentiel :<\/p>\\n<p>2. Pr&eacute;sentation collective, r&eacute;ponse &agrave; vos questions et passations de tests &eacute;crits (fran&ccedil;ais et informatique)<\/p>\\n<p>3. Entretien individuel (30 minutes) : une discussion approfondie avec un membre de notre &eacute;quipe recrutement pour valider vos comp&eacute;tences et aligner vos ambitions avec notre culture.<\/p>\\n<p>&nbsp;<\/p>\\n<p>Pr&ecirc;t(e) &agrave; relever ce d&eacute;fi ? Rejoignez l&rsquo;aventure Concentrix, l&agrave; o&ugrave; innovation et satisfaction client se rencontrent ! \ud83d\ude80<\/p>\",\"ats_external_id\":\"FR-293\",\"location\":\"Gray, France\",\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":\"\",\"salary_currency\":null,\"updated_at\":\"2026-10-16T17:21:15.802+02:00\",\"created_at\":\"2026-05-07T17:01:37.388+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yOTM?\",\"apply_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yOTM\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"fr\",\"remote_type\":\"wfh_flexible\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-france\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"9\",\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"1\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":\"0\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"1847\",\"campaign_id\":\"291\",\"campaign_title\":\"GTM Conseiller client (F\/H) - Caen - Fran\u00e7ais\",\"campaign_type\":\"job_application\",\"job_title\":\"Conseiller client (F\/H) - Caen \",\"street\":null,\"address\":null,\"city\":\"CAEN\",\"state\":null,\"postal_code\":\"14000\",\"region\":\"France\",\"country\":\"France\",\"short_description\":\"Rejoignez l\u2019\u00e9quipe Concentrix d\u00e8s aujourd\u2019hui.\",\"long_description\":\"<p><strong><span dir=\\\"auto\\\" style=\\\"vertical-align: inherit;\\\"><span dir=\\\"auto\\\" style=\\\"vertical-align: inherit;\\\">Qui sommes-nous ?<\/span><\/span><\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p><em><span dir=\\\"auto\\\" style=\\\"vertical-align: inherit;\\\"><span dir=\\\"auto\\\" style=\\\"vertical-align: inherit;\\\">Concentrix est une entreprise internationale projet&eacute;e dans plus de 70 pays. Sp&eacute;cialistes de l'am&eacute;lioration de l'exp&eacute;rience client et de l'optimisation des processus m&eacute;tiers, nous aidons les entreprises &agrave; se transformer et atteindre l'excellence, dans un environnement inclusif, collaboratif et innovant.<\/span><\/span><\/em><\/p>\\n<p>&nbsp;<\/p>\\n<p><strong><span dir=\\\"auto\\\" style=\\\"vertical-align: inherit;\\\"><span dir=\\\"auto\\\" style=\\\"vertical-align: inherit;\\\">Votre mission en tant que Conseiller Client&egrave;le<\/span><\/span><\/strong><\/p>\\n<p><span dir=\\\"auto\\\" style=\\\"vertical-align: inherit;\\\"><span dir=\\\"auto\\\" style=\\\"vertical-align: inherit;\\\">Votre r&ocirc;le principal sera d'&ecirc;tre l'interlocuteur privil&eacute;gi&eacute; de nos clients. Vous aurez pour des missions de :<\/span><\/span><\/p>\\n<p><span dir=\\\"auto\\\" style=\\\"vertical-align: inherit;\\\"><span dir=\\\"auto\\\" style=\\\"vertical-align: inherit;\\\">&middot; Accompagner prospects et clients dans la r&eacute;solution de probl&egrave;mes ou pour fournir des renseignements.<\/span><\/span><\/p>\\n<p><span dir=\\\"auto\\\" style=\\\"vertical-align: inherit;\\\"><span dir=\\\"auto\\\" style=\\\"vertical-align: inherit;\\\">&middot; Contribuer activement &agrave; promouvoir notre image de marque et &agrave; d&eacute;velopper la satisfaction client.<\/span><\/span><\/p>\\n<p><span dir=\\\"auto\\\" style=\\\"vertical-align: inherit;\\\"><span dir=\\\"auto\\\" style=\\\"vertical-align: inherit;\\\">&middot; G&eacute;rer efficacement les r&eacute;clamations.<\/span><\/span><\/p>\\n<p><span dir=\\\"auto\\\" style=\\\"vertical-align: inherit;\\\"><span dir=\\\"auto\\\" style=\\\"vertical-align: inherit;\\\">&middot; &Ecirc;tre un ambassadeur de la satisfaction client !<\/span><\/span><\/p>\\n<p>&nbsp;<\/p>\\n<p><span dir=\\\"auto\\\" style=\\\"vertical-align: inherit;\\\"><span dir=\\\"auto\\\" style=\\\"vertical-align: inherit;\\\">Par quels moyens ? Des appels entrants, des mails, des courriers et, &eacute;ventuellement, des interactions via les r&eacute;seaux sociaux. Pas de prospection t&eacute;l&eacute;phonique !<\/span><\/span><\/p>\\n<p><strong><span dir=\\\"auto\\\" style=\\\"vertical-align: inherit;\\\"><span dir=\\\"auto\\\" style=\\\"vertical-align: inherit;\\\">Ce que nous vous offrons :<\/span><\/span><\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p><span dir=\\\"auto\\\" style=\\\"vertical-align: inherit;\\\"><span dir=\\\"auto\\\" style=\\\"vertical-align: inherit;\\\">Chez Concentrix, nous faisons de la valorisation de nos talents une priorit&eacute;. Voici les avantages uniques que nous proposons pour reconna&icirc;tre votre contribution :<\/span><\/span><\/p>\\n<p>&nbsp;<\/p>\\n<p><strong><span dir=\\\"auto\\\" style=\\\"vertical-align: inherit;\\\"><span dir=\\\"auto\\\" style=\\\"vertical-align: inherit;\\\">&middot; R&eacute;mun&eacute;ration et avantages :<\/span><\/span><\/strong><\/p>\\n<ul>\\n<li><span dir=\\\"auto\\\" style=\\\"vertical-align: inherit;\\\"><span dir=\\\"auto\\\" style=\\\"vertical-align: inherit;\\\">Nous valorisons qui vous &ecirc;tes et non ce que vous avez fait<\/span><\/span><\/li>\\n<li class=\\\"tw-typo-long-m\\\"><span dir=\\\"auto\\\" style=\\\"vertical-align: inherit;\\\"><span dir=\\\"auto\\\" style=\\\"vertical-align: inherit;\\\">Du t&eacute;l&eacute;travail jusqu'&agrave; 4 jours par semaine<\/span><\/span><\/li>\\n<li class=\\\"tw-typo-long-m\\\"><span dir=\\\"auto\\\" style=\\\"vertical-align: inherit;\\\"><span dir=\\\"auto\\\" style=\\\"vertical-align: inherit;\\\">Une mutuelle prise en charge &agrave; hauteur de 80% par l'entreprise<\/span><\/span><\/li>\\n<li class=\\\"tw-typo-long-m\\\"><span dir=\\\"auto\\\" style=\\\"vertical-align: inherit;\\\"><span dir=\\\"auto\\\" style=\\\"vertical-align: inherit;\\\">Une prise en charge des transports en commun jusqu'&agrave; 60%<\/span><\/span><\/li>\\n<li class=\\\"tw-typo-long-m\\\"><span dir=\\\"auto\\\" style=\\\"vertical-align: inherit;\\\"><span dir=\\\"auto\\\" style=\\\"vertical-align: inherit;\\\">Une conciergerie d'entreprise<\/span><\/span><\/li>\\n<li class=\\\"tw-typo-long-m\\\"><span dir=\\\"auto\\\" style=\\\"vertical-align: inherit;\\\"><span dir=\\\"auto\\\" style=\\\"vertical-align: inherit;\\\">Des locaux modernes et accueillants<\/span><\/span><\/li>\\n<li class=\\\"tw-typo-long-m\\\"><span dir=\\\"auto\\\" style=\\\"vertical-align: inherit;\\\"><span dir=\\\"auto\\\" style=\\\"vertical-align: inherit;\\\">Une participation et un int&eacute;ressement en fonction des r&eacute;sultats<\/span><\/span><\/li>\\n<li class=\\\"tw-typo-long-m\\\"><span dir=\\\"auto\\\" style=\\\"vertical-align: inherit;\\\"><span dir=\\\"auto\\\" style=\\\"vertical-align: inherit;\\\">Un CSE dynamique<\/span><\/span><\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong><span dir=\\\"auto\\\" style=\\\"vertical-align: inherit;\\\"><span dir=\\\"auto\\\" style=\\\"vertical-align: inherit;\\\">&middot; Conditions de travail optimales :<\/span><\/span><\/strong><\/p>\\n<p><span dir=\\\"auto\\\" style=\\\"vertical-align: inherit;\\\"><span dir=\\\"auto\\\" style=\\\"vertical-align: inherit;\\\">o Une formation initiale et continue.<\/span><\/span><\/p>\\n<p><span dir=\\\"auto\\\" style=\\\"vertical-align: inherit;\\\"><span dir=\\\"auto\\\" style=\\\"vertical-align: inherit;\\\">o Un environnement de travail valorisant la qualit&eacute; de vie au travail.<\/span><\/span><\/p>\\n<p><span dir=\\\"auto\\\" style=\\\"vertical-align: inherit;\\\"><span dir=\\\"auto\\\" style=\\\"vertical-align: inherit;\\\">o Des perspectives d'&eacute;volution professionnelle.<\/span><\/span><\/p>\\n<p>&nbsp;<\/p>\\n<p><u><strong><span dir=\\\"auto\\\" style=\\\"vertical-align: inherit;\\\"><span dir=\\\"auto\\\" style=\\\"vertical-align: inherit;\\\">Le profil recherch&eacute; :<\/span><\/span><\/strong><\/u><\/p>\\n<p>&nbsp;<\/p>\\n<p><span dir=\\\"auto\\\" style=\\\"vertical-align: inherit;\\\"><span dir=\\\"auto\\\" style=\\\"vertical-align: inherit;\\\">Nous recherchons des talents qui poss&egrave;dent :<\/span><\/span><\/p>\\n<p><span dir=\\\"auto\\\" style=\\\"vertical-align: inherit;\\\"><span dir=\\\"auto\\\" style=\\\"vertical-align: inherit;\\\">&middot; Ma&icirc;triser parfaitement le fran&ccedil;ais, aussi bien &agrave; l'&eacute;crit qu'&agrave; l'oral. \ud83d\udde3\ufe0f<\/span><\/span><\/p>\\n<p><span dir=\\\"auto\\\" style=\\\"vertical-align: inherit;\\\"><span dir=\\\"auto\\\" style=\\\"vertical-align: inherit;\\\">&middot; Poss&egrave;dent un excellent sens de la communication, sont organis&eacute;s, autonomes et adoptent une attitude positive. \ud83d\udca1<\/span><\/span><\/p>\\n<p><span dir=\\\"auto\\\" style=\\\"vertical-align: inherit;\\\"><span dir=\\\"auto\\\" style=\\\"vertical-align: inherit;\\\">&middot; Ma&icirc;triser les outils num&eacute;riques et font preuve d'une curiosit&eacute; naturelle pour adopter de nouvelles technologies. \ud83d\udda5\ufe0f<\/span><\/span><\/p>\\n<p><span dir=\\\"auto\\\" style=\\\"vertical-align: inherit;\\\"><span dir=\\\"auto\\\" style=\\\"vertical-align: inherit;\\\">&middot; Une disponibilit&eacute; du lundi au samedi sur une amplitude horaire de 8h00 &agrave; 20h.<\/span><\/span><\/p>\\n<p>&nbsp;<\/p>\\n<p><strong><span dir=\\\"auto\\\" style=\\\"vertical-align: inherit;\\\"><span dir=\\\"auto\\\" style=\\\"vertical-align: inherit;\\\">Notre processus de recrutement :<\/span><\/span><\/strong><\/p>\\n<p><span dir=\\\"auto\\\" style=\\\"vertical-align: inherit;\\\"><span dir=\\\"auto\\\" style=\\\"vertical-align: inherit;\\\">1. Pr&eacute;qualification t&eacute;l&eacute;phonique : une premi&egrave;re discussion avec un membre de l'&eacute;quipe recrutement pour valider les pr&eacute;requis du poste.<\/span><\/span><\/p>\\n<p><span dir=\\\"auto\\\" style=\\\"vertical-align: inherit;\\\"><span dir=\\\"auto\\\" style=\\\"vertical-align: inherit;\\\">En pr&eacute;sentiel :<\/span><\/span><\/p>\\n<p><span dir=\\\"auto\\\" style=\\\"vertical-align: inherit;\\\"><span dir=\\\"auto\\\" style=\\\"vertical-align: inherit;\\\">2. Pr&eacute;sentation collective, r&eacute;ponse &agrave; vos questions et passations de tests &eacute;crits (fran&ccedil;ais et informatique)<\/span><\/span><\/p>\\n<p><span dir=\\\"auto\\\" style=\\\"vertical-align: inherit;\\\"><span dir=\\\"auto\\\" style=\\\"vertical-align: inherit;\\\">3. Entretien individuel (30 minutes) : une discussion approfondie avec un membre de notre &eacute;quipe recrutement pour valider vos comp&eacute;tences et aligner vos ambitions avec notre culture.<\/span><\/span><\/p>\\n<p>&nbsp;<\/p>\\n<p><span dir=\\\"auto\\\" style=\\\"vertical-align: inherit;\\\"><span dir=\\\"auto\\\" style=\\\"vertical-align: inherit;\\\">Pr&ecirc;t(e) &agrave; relever ce d&eacute;fi ? Rejoignez l'aventure Concentrix, l&agrave; o&ugrave; innovation et satisfaction client se rencontrent ! \ud83d\ude80<\/span><\/span><\/p>\",\"ats_external_id\":\"FR-291\",\"location\":\"CAEN, France\",\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":\"\",\"salary_currency\":null,\"updated_at\":\"2026-10-16T17:21:15.688+02:00\",\"created_at\":\"2026-05-07T16:23:41.714+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yOTE?\",\"apply_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yOTE\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"consultancy\",\"job_industry\":\"telecommunications\",\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":\"wfh_flexible\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-france\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"9\",\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"1\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":\"0\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"581\",\"campaign_id\":\"209\",\"campaign_title\":\"NL - APG - Groningen\",\"campaign_type\":\"job_application\",\"job_title\":\"Klantenservicemedewerker APG\",\"street\":null,\"address\":null,\"city\":\"Groningen\",\"state\":\"Groningen\",\"postal_code\":null,\"region\":\"Groningen\",\"country\":\"Netherlands\",\"short_description\":\"Houd jij van complexe vragen en mensen helpen? Dan zoeken wij jou!\",\"long_description\":\"<p>Ben jij klaar om aan de slag te gaan als klantenservicemedewerker bij onze pensioenfondsen? Het Klantcontactcentrum (KCC) van APG is het kloppende hart van onze dienstverlening. Met jaarlijks meer dan 600.000 contacten, ben jij het menselijke gezicht van de organisatie. Je werkt samen met je collega's vol overgave om onze doelen te behalen, altijd met de deelnemer centraal.<\/p>\\n<h2>Wat ga je doen in deze functie?<\/h2>\\n<p><span data-teams=\\\"true\\\">Voor een opdracht bij APG, pensioenuitvoerder voor 8 pensioenfondsen in Nederland, zoeken wij klantenservicemedewerkers die mensen helder en professioneel verder helpen bij vragen over pensioensituatie.&nbsp; Of het nu gaat om ziekte, overlijden of arbeidsongeschiktheid, jij vertaalt de complexe regelgeving naar begrijpelijk advies. Een functie met inhoud, verantwoordelijkheid en veel persoonlijk contact &mdash; ideaal voor wie op zoek is naar betekenisvol parttime werk in een prettige, professionele omgeving.<\/span><\/p>\\n<p>Je hoeft hiervoor geen pensioenadviseur te zijn, maar je bouwt snel een stevige basiskennis op door onze training. Je combineert empathie met vakkennis en zorgt ervoor dat deelnemers met een gerust hart ophangen.<\/p>\\n<h2>Wat krijg je van ons?<\/h2>\\n<ul>\\n<li>Een startsalaris van &euro;17,28 per uur (vanaf 21 jaar en inclusief productiviteitstoeslag) en een opbouw van 6,2% pensioen.<\/li>\\n<li>Parttime- en 50\/50 thuiswerkmogelijkheden binnen de openingstijden van maandag t\/m vrijdag 8:00 tot 17:30 uur;<\/li>\\n<li>Een reiskostenvergoeding of OV-vergoeding vanaf 10km;<\/li>\\n<li>Gratis fruit op kantoor, winacties en mooie extra&rsquo;s!<\/li>\\n<\/ul>\\n<h2>Wat vragen wij van jou?<\/h2>\\n<p>\ud83c\udf1f Je voelt je thuis in een werkweek van minimaal 28 uur.<\/p>\\n<p>\ud83c\udf93 HBO werk- en denkniveau is jouw startpunt.<\/p>\\n<p>\ud83c\udfaf Jouw ervaring? Je kunt goed luisteren en je hebt het vermogen om complexe informatie helder en begrijpelijk over te brengen.&nbsp;<\/p>\\n<p>\ud83d\udcc5 Je aanwezigheid bij een betaalde voltijd training van drie weken tussen maandag en vrijdag.<\/p>\\n<h2>Solliciteer direct!<\/h2>\\n<p>Benieuwd naar deze uitdaging? klik op de knop om direct te solliciteren of neem contact op met Suzanne Starke via suzanne.starke@concentrix.com &ndash; 06-23311231.<\/p>\\n<p>* Productiviteitstoeslag van &euro;2,- per elk gewerkt uur m.u.v. training, vakanties en ziekte.<\/p>\",\"ats_external_id\":\"NL-209\",\"location\":\"Groningen, Groningen\",\"job_type\":\"\",\"salary\":\"17.28\",\"salary_type\":\"hourly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-10-03T01:59:11.520+02:00\",\"created_at\":\"2026-05-07T15:39:52.330+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-netherlands.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMDk?\",\"apply_url\":\"https:\/\/concentrix-netherlands.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMDk\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"nl\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-netherlands\",\"internal_job_listing\":\"1\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"2\",\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"1\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":\"1\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"154\",\"campaign_id\":\"776\",\"campaign_title\":\"Nike\/ Czech-English \/ Sofia - hybrid\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Advisor \/ Quality Auditor for NIKE with Czech and English\",\"street\":null,\"address\":null,\"city\":\"Sofia\",\"state\":\"Sofia City Province\",\"postal_code\":\"\",\"region\":\"Sofia\",\"country\":\"Bulgaria\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p data-pm-slice=\\\"1 1 []\\\"><strong>Want to be part of the customer service team for the No.1 Sports Brand in the world?<\/strong><\/p>\\n<p>Check out our Customer Advisor Associate role below, and if it sounds like the job for you, then get in touch!<br \/>Your daily activity will be divided into two parts:<\/p>\\n<ul>\\n<li>Customer Interaction in English<\/li>\\n<li>Quality Audit in Czech<\/li>\\n<\/ul>\\n<p><strong>What you'll do as a Customer Advisor\/Quality Auditor Associate?<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Handling customer requests regarding a wide range of sports products via phone and chat<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">Monitors, evaluates and \/ or audits a sampling of inbound and\/or outbound calls and other contact methods including email<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Providing accurate information and maintaining detailed case notes<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Focusing on customer expectations and satisfaction<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Contributing to reaching individual and team performance targets<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>If you:<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Have a B2 level \u043ef Czech and English<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Are customer service-oriented<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Have excellent communication skills<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Have strong typing and PC skills<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Are analytical and problem-solving oriented<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>What can you expect from us:<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Flexible working hours &ndash; Monday - Saturday<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Competitive salary with performance-based bonuses<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Quarterly brand discount &amp; additional Peak season incentives<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Professional Development and Career Navigation programs to map out the steps in your development<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Health and Wellbeing initiatives<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Part of the additional benefits are Health and Life Insurance, Multisport card, Transport allowance, Bonus for important life events, Additional paid leave for education, Corporate discounts and many more<\/p>\\n<\/li>\\n<\/ul>\\n<p>Know someone perfect for this role? Refer a friend and earn an exciting reward when they join our team!<\/p>\\n<p><a href=\\\"..\/..\/..\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMDc\\\">External Referral Program - Bulgaria<\/a><\/p>\\n<p><strong>We&rsquo;re looking forward to meeting you!<\/strong><\/p>\\n<p><em>You appreciate our values of recognition, integrity, unity, and commitment, and you are eager to create the \\\"wow\\\" too. More than your background, it is your motivation and your personality that will make you part of our fun-loving community.<\/em><\/p>\\n<p><em>Please note that non-EU residents must have a valid work permit in Bulgaria to be considered for employment.<\/em><\/p>\\n<p><strong><em>Concentrix<\/em><\/strong><strong> <em>Bulgaria is an equal-opportunity employer.<\/em><\/strong><\/p>\\n<p><strong><em>Concentrix considers diversity a fundamental resource and offers everyone accesses to employment opportunities, regardless of gender, age, religion, ethnicity, or any other classification protected by applicable national laws.<\/em><\/strong><\/p>\",\"ats_external_id\":\"BG-776\",\"location\":\"Sofia, Sofia\",\"job_type\":\"full_time\",\"salary\":\"1300\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-09-21T12:19:41.856+03:00\",\"created_at\":\"2026-05-07T14:39:14.129+03:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83NzY?\",\"apply_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83NzY\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-bulgaria\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":\"0\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"1885\",\"campaign_id\":\"293\",\"campaign_title\":\"GTM Brisbane\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Specialist - Call Centre\",\"street\":\"\",\"address\":\"\",\"city\":\"Brisbane City\",\"state\":\"Brisbane City\",\"postal_code\":null,\"region\":\"Queensland\",\"country\":\"Australia\",\"short_description\":\"Brisbane City: Fulltime & Part Time : Make a real difference in people's day, every day.\",\"long_description\":\"<p>At Concentrix, we believe great customer service can change someone's experience for the better. 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You'll be:<\/p>\\n<ul>\\n<li>Assisting customers via phone, email and chat<\/li>\\n<li>Listening carefully to customer needs and finding solutions<\/li>\\n<li>Managing customer records accurately<\/li>\\n<li>Helping customers access services and digital channels<\/li>\\n<li>Resolving complaints and enquiries with empathy and professionalism<\/li>\\n<li>Working collaboratively with your team to achieve service goals<\/li>\\n<li>Onsite position, based on Edward Street right near Central Station<\/li>\\n<\/ul>\\n<h3>What You'll Bring<\/h3>\\n<p>We're looking for people who genuinely enjoy helping others and are committed to delivering great customer experiences.<\/p>\\n<p>You'll have:<\/p>\\n<ul>\\n<li>Strong communication and interpersonal skills<\/li>\\n<li>A positive, customer-focused attitude<\/li>\\n<li>Confidence using computers and navigating multiple systems<\/li>\\n<li>Excellent attention to detail<\/li>\\n<li>The ability to follow processes while thinking on your feet<\/li>\\n<\/ul>\\n<h3>What's in It for You?<\/h3>\\n<p>\u2705 Paid training and ongoing support<br \/>\u2705 Career pathways across a global organisation<br \/>\u2705 Recognition and reward programs<br \/>\u2705 Supportive team culture<br \/>\u2705 Full-time, part-time and casual opportunities available<br \/>\u2705 Be part of a company that genuinely invests in its people<\/p>\\n<h3>Ready to Join Us?<\/h3>\\n<p>If you're passionate about helping people, enjoy solving problems and want to build a career with a company that values its employees, we'd love to hear from you.<\/p>\\n<p>&nbsp;<\/p>\",\"ats_external_id\":\"AU-293\",\"location\":\"Brisbane City, Queensland\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"annually\",\"salary_currency\":\"AUD\",\"updated_at\":\"2026-10-21T10:59:03.425+11:00\",\"created_at\":\"2026-05-06T20:22:38.543+10:00\",\"latitude\":\"-27.4704528\",\"longitude\":\"153.0260341\",\"landing_page_url\":\"https:\/\/concentrix-australia.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yOTM?\",\"apply_url\":\"https:\/\/concentrix-australia.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yOTM\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-australia\",\"internal_job_listing\":\"1\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"21\",\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"0\",\"auto_call\":\"0\",\"on_erp_listing\":\"1\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"1848\",\"campaign_id\":\"270\",\"campaign_title\":\"Conseiller Client - Service Client- Cotonou - Bilingue - Fran\u00e7ais\/ Anglais\",\"campaign_type\":\"job_application\",\"job_title\":\"Conseiller client (F\/H)- Cotonou - Bilingue - Fran\u00e7ais\/ Anglais\",\"street\":null,\"address\":null,\"city\":\"Cotonou\",\"state\":\"Littoral Department\",\"postal_code\":null,\"region\":\"Cotonou\",\"country\":\"Benin\",\"short_description\":\"Rejoignez l\u2019\u00e9quipe Concentrix d\u00e8s aujourd\u2019hui.\",\"long_description\":\"<p><strong>Qui sommes-nous ?<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p><em>Concentrix est une entreprise internationale implant&eacute;e dans plus de 70 pays. Sp&eacute;cialistes de l'am&eacute;lioration de l'exp&eacute;rience client et de l'optimisation des processus m&eacute;tiers, nous aidons les entreprises &agrave; se transformer et atteindre l'excellence, dans un environnement inclusif, collaboratif et innovant.<\/em><\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Votre mission en tant que Conseiller Client&egrave;le<\/strong><\/p>\\n<p>Votre r&ocirc;le principal sera d&rsquo;&ecirc;tre l&rsquo;interlocuteur privil&eacute;gi&eacute; de nos clients. Vous aurez pour missions de :<\/p>\\n<p>&middot; Accompagner prospects et clients dans la r&eacute;solution de probl&egrave;mes ou pour fournir des renseignements.<\/p>\\n<p>&middot; Contribuer activement &agrave; promouvoir notre image de marque et &agrave; d&eacute;velopper la satisfaction client.<\/p>\\n<p>&middot; G&eacute;rer efficacement les r&eacute;clamations.<\/p>\\n<p>&middot; &Ecirc;tre un ambassadeur de la satisfaction client !<\/p>\\n<p>&nbsp;<\/p>\\n<p>Par quels moyens ? Des appels entrants, des mails, des courriers et, potentiellement, des interactions via les r&eacute;seaux sociaux. Pas de prospection t&eacute;l&eacute;phonique !<\/p>\\n<p><strong>Ce que nous vous offrons:<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>Chez Concentrix, nous faisons de la valorisation de nos talents une priorit&eacute;. Voici les avantages uniques que nous proposons pour reconna&icirc;tre votre contribution :<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>&middot; R&eacute;mun&eacute;ration et avantages :<\/strong><\/p>\\n<p>o Une r&eacute;mun&eacute;ration variable selon vos r&eacute;sultats.<\/p>\\n<p>o Un contrat de 35 heures par semaine.<\/p>\\n<p>o Une mutuelle d&rsquo;entreprise prise en charge &agrave; hauteur de 80%<\/p>\\n<p>o Un remboursement des transports en commun &agrave; hauteur de 60%<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>&middot; Conditions de travail optimales :<\/strong><\/p>\\n<p>o Une formation initiale et continue.<\/p>\\n<p>o Un environnement de travail valorisant la qualit&eacute; de vie au travail.<\/p>\\n<p>o Des perspectives d&rsquo;&eacute;volution professionnelle.<\/p>\\n<p>&nbsp;<\/p>\\n<p><u><strong>Le profil recherch&eacute;:<\/strong><\/u><\/p>\\n<p>&nbsp;<\/p>\\n<p>Nous recherchons des talents qui poss&egrave;dent :<\/p>\\n<p>&middot; Ma&icirc;trisent parfaitement le fran&ccedil;ais, aussi bien &agrave; l&rsquo;&eacute;crit qu&rsquo;&agrave; l&rsquo;oral. \ud83d\udde3\ufe0f<\/p>\\n<p>&middot; Poss&egrave;dent un excellent sens de la communication, sont organis&eacute;s, autonomes et adoptent une attitude positive. \ud83d\udca1<\/p>\\n<p>&middot; Ma&icirc;trisent les outils digitaux et font preuve d'une curiosit&eacute; naturelle pour adopter de nouvelles technologies. \ud83d\udda5\ufe0f<\/p>\\n<p>&middot; Une disponibilit&eacute; du lundi au samedi sur une amplitude horaire de 8h00 &agrave; 20h.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Notre processus de recrutement:<\/strong><\/p>\\n<p>1. Pr&eacute;qualification t&eacute;l&eacute;phonique : une premi&egrave;re discussion avec un membre de l'&eacute;quipe recrutement pour valider les pr&eacute;requis du poste.<\/p>\\n<p>En pr&eacute;sentiel :<\/p>\\n<p>2. Pr&eacute;sentation collective, r&eacute;ponse &agrave; vos questions et passations de tests &eacute;crits (fran&ccedil;ais et informatique)<\/p>\\n<p>3. Entretien individuel (30 minutes) : une discussion approfondie avec un membre de notre &eacute;quipe recrutement pour valider vos comp&eacute;tences et aligner vos ambitions avec notre culture.<\/p>\\n<p>&nbsp;<\/p>\\n<p>Pr&ecirc;t(e) &agrave; relever ce d&eacute;fi ? 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Sp&eacute;cialistes de l'am&eacute;lioration de l'exp&eacute;rience client et de l'optimisation des processus m&eacute;tiers, nous aidons les entreprises &agrave; se transformer et atteindre l'excellence, dans un environnement inclusif, collaboratif et innovant.<\/em><\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Votre mission en tant que Conseiller Client&egrave;le<\/strong><\/p>\\n<p>Votre r&ocirc;le principal sera d&rsquo;&ecirc;tre l&rsquo;interlocuteur privil&eacute;gi&eacute; de nos clients. Vous aurez pour missions de :<\/p>\\n<p>&middot; Accompagner prospects et clients dans la r&eacute;solution de probl&egrave;mes ou pour fournir des renseignements.<\/p>\\n<p>&middot; Contribuer activement &agrave; promouvoir notre image de marque et &agrave; d&eacute;velopper la satisfaction client.<\/p>\\n<p>&middot; G&eacute;rer efficacement les r&eacute;clamations.<\/p>\\n<p>&middot; &Ecirc;tre un ambassadeur de la satisfaction client !<\/p>\\n<p>&nbsp;<\/p>\\n<p>Par quels moyens ? Des appels entrants, des mails, des courriers et, potentiellement, des interactions via les r&eacute;seaux sociaux. Pas de prospection t&eacute;l&eacute;phonique !<\/p>\\n<p><strong>Ce que nous vous offrons:<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>Chez Concentrix, nous faisons de la valorisation de nos talents une priorit&eacute;. Voici les avantages uniques que nous proposons pour reconna&icirc;tre votre contribution :<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>&middot; R&eacute;mun&eacute;ration et avantages :<\/strong><\/p>\\n<p>o Une r&eacute;mun&eacute;ration variable selon vos r&eacute;sultats.<\/p>\\n<p>o Un contrat de 35 heures par semaine.<\/p>\\n<p>o Une mutuelle d&rsquo;entreprise prise en charge &agrave; hauteur de 80%<\/p>\\n<p>o Un remboursement des transports en commun &agrave; hauteur de 60%<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>&middot; Conditions de travail optimales :<\/strong><\/p>\\n<p>o Une formation initiale et continue.<\/p>\\n<p>o Un environnement de travail valorisant la qualit&eacute; de vie au travail.<\/p>\\n<p>o Des perspectives d&rsquo;&eacute;volution professionnelle.<\/p>\\n<p>&nbsp;<\/p>\\n<p><u><strong>Le profil recherch&eacute;:<\/strong><\/u><\/p>\\n<p>&nbsp;<\/p>\\n<p>Nous recherchons des talents qui poss&egrave;dent :<\/p>\\n<p>&middot; Ma&icirc;trisent parfaitement le fran&ccedil;ais, aussi bien &agrave; l&rsquo;&eacute;crit qu&rsquo;&agrave; l&rsquo;oral. \ud83d\udde3\ufe0f<\/p>\\n<p>&middot; Poss&egrave;dent un excellent sens de la communication, sont organis&eacute;s, autonomes et adoptent une attitude positive. \ud83d\udca1<\/p>\\n<p>&middot; Ma&icirc;trisent les outils digitaux et font preuve d'une curiosit&eacute; naturelle pour adopter de nouvelles technologies. \ud83d\udda5\ufe0f<\/p>\\n<p>&middot; Une disponibilit&eacute; du lundi au samedi sur une amplitude horaire de 8h00 &agrave; 20h.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Notre processus de recrutement:<\/strong><\/p>\\n<p>1. Pr&eacute;qualification t&eacute;l&eacute;phonique : une premi&egrave;re discussion avec un membre de l'&eacute;quipe recrutement pour valider les pr&eacute;requis du poste.<\/p>\\n<p>En pr&eacute;sentiel :<\/p>\\n<p>2. Pr&eacute;sentation collective, r&eacute;ponse &agrave; vos questions et passations de tests &eacute;crits (fran&ccedil;ais et informatique)<\/p>\\n<p>3. Entretien individuel (30 minutes) : une discussion approfondie avec un membre de notre &eacute;quipe recrutement pour valider vos comp&eacute;tences et aligner vos ambitions avec notre culture.<\/p>\\n<p>&nbsp;<\/p>\\n<p>Pr&ecirc;t(e) &agrave; relever ce d&eacute;fi ? Rejoignez l&rsquo;aventure Concentrix, l&agrave; o&ugrave; innovation et satisfaction client se rencontrent ! \ud83d\ude80<\/p>\",\"ats_external_id\":\"BJ-269\",\"location\":\"Cotonou, Benin\",\"job_type\":\"\",\"salary\":null,\"salary_type\":\"\",\"salary_currency\":null,\"updated_at\":\"2026-10-20T01:59:15.475+02:00\",\"created_at\":\"2026-05-06T16:21:00.906+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNjk?\",\"apply_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNjk\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-france\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"8\",\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"1\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":\"1\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"1850\",\"campaign_id\":\"260\",\"campaign_title\":\"R1701025 Conseiller\u00a0Client (F\/H) - march\u00e9 CANADIEN- Agadir - Fran\u00e7ais\",\"campaign_type\":\"job_application\",\"job_title\":\"Conseiller\u00a0Client (F\/H) - march\u00e9 CANADIEN- Agadir - Fran\u00e7ais\",\"street\":null,\"address\":null,\"city\":\"Agadir\",\"state\":\"Souss-Massa\",\"postal_code\":\"80000\",\"region\":\"Agadir\",\"country\":\"Morocco\",\"short_description\":\"Rejoignez l\u2019\u00e9quipe Concentrix d\u00e8s aujourd\u2019hui.\",\"long_description\":\"<p data-pm-slice=\\\"1 1 []\\\">Qui sommes-nous ?<\/p>\\n<p>&nbsp;<\/p>\\n<p>Concentrix est une entreprise internationale pr&eacute;sente dans plus de 70 pays. Nous excellons dans l&rsquo;am&eacute;lioration de l&rsquo;exp&eacute;rience client et l&rsquo;optimisation des processus m&eacute;tiers, en aidant les entreprises &agrave; se transformer et &agrave; atteindre l&rsquo;excellence dans un environnement inclusif, collaboratif et innovant.<\/p>\\n<p>&nbsp;<\/p>\\n<p>Votre mission en tant que Conseiller Client :<\/p>\\n<p>&nbsp;<\/p>\\n<p>En tant que Conseiller Client , vous jouerez un r&ocirc;le essentiel en :<\/p>\\n<p>&nbsp;<\/p>\\n<ul>\\n<li>\\n<p>R&eacute;pondant avec pr&eacute;cision aux demandes des clients du march&eacute; canadien pendant la plage horaire de 13h &agrave; 1h (heure locale).<\/p>\\n<\/li>\\n<li>\\n<p>&nbsp;<\/p>\\n<\/li>\\n<li>\\n<p>Traitement des appels entrants pour r&eacute;pondre aux questions et r&eacute;soudre les probl&eacute;matiques client, tout en garantissant un suivi rigoureux.<\/p>\\n<\/li>\\n<li>\\n<p>&nbsp;<\/p>\\n<\/li>\\n<li>\\n<p>D&eacute;montrant une aptitude technique avanc&eacute;e : utilisation des outils et technologies pour comprendre et r&eacute;soudre des situations complexes.<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p>Ce que nous vous offrons<\/p>\\n<p>&nbsp;<\/p>\\n<p>Chez Concentrix, nous valorisons nos talents et proposons des avantages uniques :<\/p>\\n<p>&nbsp;<\/p>\\n<p>R&eacute;mun&eacute;ration attractive avec primes suppl&eacute;mentaires :<\/p>\\n<p>&nbsp;<\/p>\\n<ul>\\n<li>\\n<p>Prime sp&eacute;ciale A&iuml;d El Adha.<\/p>\\n<\/li>\\n<li>\\n<p>&nbsp;<\/p>\\n<\/li>\\n<li>\\n<p>Prime de performance mensuelle<\/p>\\n<\/li>\\n<li>\\n<p>&nbsp;<\/p>\\n<\/li>\\n<li>\\n<p>Prime de r&eacute;gularit&eacute; d&egrave;s le 12\u1d49 mois et primes de performance motivantes.<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p>Avantages sociaux exceptionnels :<\/p>\\n<p>&nbsp;<\/p>\\n<ul>\\n<li>\\n<p>Assurance sant&eacute; avantageuse et retraite compl&eacute;mentaire apr&egrave;s un an.<\/p>\\n<\/li>\\n<li>\\n<p>&nbsp;<\/p>\\n<\/li>\\n<li>\\n<p>Horaires flexibles avec possibilit&eacute; de t&eacute;l&eacute;travail apr&egrave;s la p&eacute;riode d&rsquo;int&eacute;gration.<\/p>\\n<\/li>\\n<li>\\n<p>&nbsp;<\/p>\\n<\/li>\\n<li>\\n<p>Acc&egrave;s gratuit &agrave; notre salle de sport.<\/p>\\n<\/li>\\n<li>\\n<p>&nbsp;<\/p>\\n<\/li>\\n<li>\\n<p>Transport assur&eacute; pour un trajet s&eacute;curis&eacute; vers le lieu de travail.<\/p>\\n<\/li>\\n<li>\\n<p>&nbsp;<\/p>\\n<\/li>\\n<li>\\n<p>Formation continue pour d&eacute;velopper vos comp&eacute;tences et acqu&eacute;rir de nouvelles connaissances adapt&eacute;es au poste.<\/p>\\n<\/li>\\n<li>\\n<p>&nbsp;<\/p>\\n<\/li>\\n<li>\\n<p>Un environnement de travail dynamique avec animations et cadeaux tout au long de l&rsquo;ann&eacute;e.<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p>Le profil de nos Game-Changers<\/p>\\n<p>&nbsp;<\/p>\\n<p>Nous recherchons des talents qui :<\/p>\\n<p>&nbsp;<\/p>\\n<ul>\\n<li>\\n<p>Ma&icirc;trisent parfaitement le fran&ccedil;ais , &agrave; l&rsquo;&eacute;crit comme &agrave; l&rsquo;oral \ud83d\udde3\ufe0f<\/p>\\n<\/li>\\n<li>\\n<p>&nbsp;<\/p>\\n<\/li>\\n<li>\\n<p>Sont disponibles pour travailler sur la plage horaire de 13h &agrave; 1h (heure locale)<\/p>\\n<\/li>\\n<li>\\n<p>&nbsp;<\/p>\\n<\/li>\\n<li>\\n<p>Poss&egrave;dent d&rsquo;excellentes comp&eacute;tences en communication : clart&eacute;, p&eacute;dagogie, patience, avec une capacit&eacute; &agrave; expliquer des solutions techniques simplement \ud83d\udca1<\/p>\\n<\/li>\\n<li>\\n<p>&nbsp;<\/p>\\n<\/li>\\n<li>\\n<p>Poss&egrave;dent une bonne aptitude technique : compr&eacute;hension des outils digitaux et des syst&egrave;mes techniques, avec une curiosit&eacute; pour apprendre rapidement \ud83d\udda5\ufe0f<\/p>\\n<\/li>\\n<li>\\n<p>&nbsp;<\/p>\\n<\/li>\\n<li>\\n<p>Sont organis&eacute;s, autonomes, proactifs et capables de g&eacute;rer efficacement les priorit&eacute;s m&ecirc;me sous pression \u2699\ufe0f<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p>Processus de recrutement<\/p>\\n<p>&nbsp;<\/p>\\n<p>Tests en ligne (1h) : Apr&egrave;s r&eacute;ception de votre candidature, vous recevrez un email pour participer &agrave; une s&eacute;rie de tests interactifs &eacute;valuant vos comp&eacute;tences linguistiques, techniques et votre personnalit&eacute;.<\/p>\\n<p>&nbsp;<\/p>\\n<p>&Eacute;change t&eacute;l&eacute;phonique : Conversation exploratoire avec un membre de notre &eacute;quipe recrutement pour d&eacute;couvrir Concentrix et confirmer l&rsquo;ad&eacute;quation de votre profil.<\/p>\\n<p>&nbsp;<\/p>\\n<p>Entretien en pr&eacute;sentiel : Discussion approfondie pour valider vos comp&eacute;tences et aligner vos ambitions avec notre culture.<\/p>\",\"ats_external_id\":\"MA-260\",\"location\":\"Agadir, Agadir\",\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":\"\",\"salary_currency\":null,\"updated_at\":\"2026-10-16T17:21:13.564+02:00\",\"created_at\":\"2026-05-06T15:26:19.840+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNjA?\",\"apply_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNjA\/apply?\",\"head_count\":\"5000\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-france\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"7\",\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"1\",\"auto_call\":\"0\",\"on_erp_listing\":null,\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"505\",\"campaign_id\":\"4889\",\"campaign_title\":\"GTM - \u0130ZM\u0130R - ULA\u015eILAMADI\",\"campaign_type\":\"job_application\",\"job_title\":\"M\u00fc\u015fteri Temsilcisi - \u0130zmir\",\"street\":null,\"address\":null,\"city\":\"\u0130zmir\",\"state\":\"\u0130zmir\",\"postal_code\":null,\"region\":\"\u0130zmir\",\"country\":\"T\u00fcrkiye\",\"short_description\":\"Join Concentrix Today!\",\"long_description\":\"<p>Concentrix Hakk\u0131nda,&nbsp;<\/p>\\n<p>Merkezi Amerikada bulunan global bir &ccedil;a\u011fr\u0131 merkezidir. D&uuml;nyada, 70 &uuml;lkede 450 binden fazla &ccedil;al\u0131\u015fan\u0131yla hizmet veren Concentrix, T&uuml;rkiye&rsquo;de ba\u015fta \u0130stanbul, \u0130zmir, Ankara, Van olmak &uuml;zere toplam 7 \u015fehirde, 17 bini a\u015fk\u0131n &ccedil;al\u0131\u015fan ile m&uuml;\u015fteri hizmet y&ouml;netimi ve deneyiminde fark yaratmaya devam etmektedir.&rsquo;&rsquo;<\/p>\\n<p><strong>GENEL N\u0130TEL\u0130KLER;<\/strong><\/p>\\n<ul>\\n<li>Vardiyal\u0131 sistemde \u015firket ortam\u0131nda &ccedil;al\u0131\u015fabilecek,<\/li>\\n<li>En az Lise mezunu,<\/li>\\n<li>\u0130yi derece MS Office programlar\u0131n\u0131 kullanabilen,<\/li>\\n<li>\u0130leti\u015fim becerileri geli\u015fmi\u015f, diksiyonu d&uuml;zg&uuml;n,<\/li>\\n<li>\u0130kna kabiliyeti y&uuml;ksek,<\/li>\\n<li>&Ccedil;&ouml;z&uuml;m odakl\u0131, Tak\u0131m &ccedil;al\u0131\u015fmas\u0131na yatk\u0131n,<\/li>\\n<li>Dinamik, yo\u011fun tempoya ayak uydurabilecek,<\/li>\\n<li>Erkek adaylar i&ccedil;in askerli\u011fini tamamlam\u0131\u015f ya da en az 2 y\u0131l tecilli<\/li>\\n<\/ul>\\n<p><strong>\u0130\u015e TANIMI&nbsp;<\/strong> &nbsp; &nbsp;<\/p>\\n<p>&nbsp;&nbsp;&nbsp;&nbsp; Hizmet sekt&ouml;r&uuml;nde faaliyet g&ouml;steren operasyonlar\u0131m\u0131zda, hedef odakl\u0131, kaliteli hizmet ve m&uuml;\u015fteri memnuniyeti anlay\u0131\u015f\u0131yla &ccedil;a\u011fr\u0131lar\u0131 yan\u0131tlayacak, ekip arkada\u015flar\u0131 ar\u0131yoruz.<\/p>\\n<p><span data-teams=\\\"true\\\">&nbsp;<\/span><\/p>\",\"ats_external_id\":\"TR-4889\",\"location\":\"\u0130zmir, \u0130zmir\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-21T02:59:11.830+03:00\",\"created_at\":\"2026-05-06T15:20:10.596+03:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-turkiye.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80ODg5?\",\"apply_url\":\"https:\/\/concentrix-turkiye.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80ODg5\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"wfh_flexible\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-turkiye\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"1\",\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"1\",\"auto_call\":\"0\",\"on_erp_listing\":null,\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"1851\",\"campaign_id\":\"258\",\"campaign_title\":\"R1674398 Conseiller Client (F\/H)  - Assistance Technique march\u00e9 CANADIEN- Agadir - Fran\u00e7ais \/ Anglais (permanente)\",\"campaign_type\":\"job_application\",\"job_title\":\"Conseiller Client (F\/H)  - Assistance Technique march\u00e9 CANADIEN- Agadir - Fran\u00e7ais \/ Anglais\",\"street\":null,\"address\":null,\"city\":\"Agadir\",\"state\":\"Souss-Massa\",\"postal_code\":\"80000\",\"region\":\"Agadir\",\"country\":\"Morocco\",\"short_description\":\"Rejoignez l\u2019\u00e9quipe Concentrix d\u00e8s aujourd\u2019hui.\",\"long_description\":\"<p data-pm-slice=\\\"1 1 []\\\"><strong>Qui sommes-nous ?<\/strong><\/p>\\n<p>Concentrix est une entreprise internationale pr&eacute;sente dans plus de 70 pays. Nous excellons dans l&rsquo;am&eacute;lioration de l&rsquo;exp&eacute;rience client et l&rsquo;optimisation des processus m&eacute;tiers, en aidant les entreprises &agrave; se transformer et &agrave; atteindre l&rsquo;excellence dans un environnement inclusif, collaboratif et innovant.<\/p>\\n<p><strong>Votre mission en tant que Conseiller Client Technique<\/strong><\/p>\\n<p>En tant que Conseiller Client Technique, vous jouerez un r&ocirc;le essentiel en :<\/p>\\n<ul>\\n<li>\\n<p>R&eacute;pondant avec pr&eacute;cision aux demandes des clients du march&eacute; canadien pendant la plage horaire de 14h &agrave; 2h (heure locale).<\/p>\\n<\/li>\\n<li>\\n<p>Traitement des appels entrants pour r&eacute;pondre aux questions et r&eacute;soudre les probl&eacute;matiques techniques, tout en garantissant un suivi rigoureux.<\/p>\\n<\/li>\\n<li>\\n<p>R&eacute;solvant efficacement les probl&egrave;mes techniques : analyse des besoins clients, identification des solutions adapt&eacute;es, et accompagnement dans la r&eacute;solution.<\/p>\\n<\/li>\\n<li>\\n<p>D&eacute;montrant une aptitude technique avanc&eacute;e : utilisation des outils et technologies pour comprendre et r&eacute;soudre des situations complexes.<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>Ce que nous vous offrons<\/strong><\/p>\\n<p>Chez Concentrix, nous valorisons nos talents et proposons des avantages uniques :<\/p>\\n<ul>\\n<li>\\n<p>R&eacute;mun&eacute;ration attractive avec primes suppl&eacute;mentaires :<\/p>\\n<\/li>\\n<ul>\\n<li>\\n<p>Prime de langue d&eacute;di&eacute;e &agrave; nos Game-Changers multilingues.<\/p>\\n<\/li>\\n<li>\\n<p>Prime de r&eacute;gularit&eacute; d&egrave;s le 12\u1d49 mois et primes de performance motivantes.<\/p>\\n<\/li>\\n<li>\\n<p>Prime sp&eacute;ciale A&iuml;d El Adha.<\/p>\\n<\/li>\\n<\/ul>\\n<li>\\n<p>Avantages sociaux exceptionnels :<\/p>\\n<\/li>\\n<ul>\\n<li>\\n<p>Assurance sant&eacute; avantageuse et retraite compl&eacute;mentaire apr&egrave;s un an.<\/p>\\n<\/li>\\n<li>\\n<p>Acc&egrave;s gratuit &agrave; notre salle de sport.<\/p>\\n<\/li>\\n<li>\\n<p>Transport assur&eacute; pour un trajet s&eacute;curis&eacute; vers le lieu de travail.<\/p>\\n<\/li>\\n<\/ul>\\n<li>\\n<p>Formation continue pour d&eacute;velopper vos comp&eacute;tences et acqu&eacute;rir de nouvelles connaissances adapt&eacute;es au poste.<\/p>\\n<\/li>\\n<li>\\n<p>Un environnement de travail dynamique avec animations et cadeaux tout au long de l&rsquo;ann&eacute;e.<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>Le profil de nos Game-Changers<\/strong><\/p>\\n<p>Nous recherchons des talents qui :<\/p>\\n<ul>\\n<li>\\n<p>Ma&icirc;trisent parfaitement le fran&ccedil;ais et l&rsquo;anglais, &agrave; l&rsquo;&eacute;crit comme &agrave; l&rsquo;oral \ud83d\udde3\ufe0f<\/p>\\n<\/li>\\n<li>\\n<p>Sont disponibles pour travailler sur la plage horaire de 14h &agrave; 2h (heure locale)<\/p>\\n<\/li>\\n<li>\\n<p>Poss&egrave;dent d&rsquo;excellentes comp&eacute;tences en communication : clart&eacute;, p&eacute;dagogie, patience, avec une capacit&eacute; &agrave; expliquer des solutions techniques simplement \ud83d\udca1<\/p>\\n<\/li>\\n<li>\\n<p>Poss&egrave;dent une bonne aptitude technique : compr&eacute;hension des outils digitaux et des syst&egrave;mes techniques, avec une curiosit&eacute; pour apprendre rapidement \ud83d\udda5\ufe0f<\/p>\\n<\/li>\\n<li>\\n<p>Sont organis&eacute;s, autonomes, proactifs et capables de g&eacute;rer efficacement les priorit&eacute;s m&ecirc;me sous pression \u2699\ufe0f<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>Processus de recrutement<\/strong><\/p>\\n<p>Tests en ligne (1h) : Apr&egrave;s r&eacute;ception de votre candidature, vous recevrez un email pour participer &agrave; une s&eacute;rie de tests interactifs &eacute;valuant vos comp&eacute;tences linguistiques, techniques et votre personnalit&eacute;.<\/p>\\n<p>&Eacute;change t&eacute;l&eacute;phonique : Conversation exploratoire avec un membre de notre &eacute;quipe recrutement pour d&eacute;couvrir Concentrix et confirmer l&rsquo;ad&eacute;quation de votre profil.<\/p>\\n<p>Entretien en pr&eacute;sentiel : Discussion approfondie pour valider vos comp&eacute;tences et aligner vos ambitions avec notre culture.<\/p>\\n<p>Pr&ecirc;t &agrave; relever le d&eacute;fi ? Rejoignez l&rsquo;aventure Concentrix, o&ugrave; innovation et excellence se rencontrent ! \ud83d\ude80<\/p>\\n<p>&nbsp;<\/p>\",\"ats_external_id\":\"MA-258\",\"location\":\"Agadir, Agadir\",\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":\"\",\"salary_currency\":null,\"updated_at\":\"2026-10-16T17:21:13.370+02:00\",\"created_at\":\"2026-05-06T15:17:35.488+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNTg?\",\"apply_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNTg\/apply?\",\"head_count\":\"5000\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-france\",\"internal_job_listing\":\"1\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"7\",\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"1\",\"auto_call\":\"0\",\"on_erp_listing\":\"1\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"1852\",\"campaign_id\":\"257\",\"campaign_title\":\"R1674395 Conseiller Client (F\/H) - Service client - AGADIR - Allemand \/ Anglais\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Advisor (M\/F) \u2013 Customer Service \u2013 Agadir \u2013 German \/ English\",\"street\":null,\"address\":null,\"city\":\"Agadir\",\"state\":\"Souss-Massa\",\"postal_code\":\"80000\",\"region\":\"Agadir\",\"country\":\"Morocco\",\"short_description\":\"Join a team that turns every call into an opportunity! \ud83c\udfaf\",\"long_description\":\"<h3 data-pm-slice=\\\"1 1 []\\\"><strong>Who are we?<\/strong><\/h3>\\n<p>Concentrix is a global company operating in over 70 countries. We specialize in enhancing customer experiences and optimizing business processes, helping companies transform and achieve excellence in a collaborative, inclusive, and innovative environment.<\/p>\\n<h3><strong>Your role as a Customer Service Advisor<\/strong><\/h3>\\n<p>As a Customer Service Advisor, you&rsquo;ll play a key part in:<\/p>\\n<ul>\\n<li>\\n<p><strong>Meeting customer needs<\/strong>: Delivering high-quality service by responding to inquiries through phone, email, or chat.<\/p>\\n<\/li>\\n<li>\\n<p><strong>Solving problems<\/strong>: Addressing customer issues or complaints to ensure satisfaction.<\/p>\\n<\/li>\\n<li>\\n<p><strong>Building customer loyalty<\/strong>: Offering personalized solutions to strengthen customer trust and loyalty.<\/p>\\n<\/li>\\n<li>\\n<p><strong>Contributing to continuous improvement<\/strong>: Sharing customer feedback to enhance our services and processes.<\/p>\\n<\/li>\\n<\/ul>\\n<h3><strong>What we offer:<\/strong><\/h3>\\n<p>At Concentrix, we place high value on our talent. Here&rsquo;s what we offer to recognize your contributions:<\/p>\\n<ul>\\n<li>\\n<p><strong>Competitive salary with additional bonuses<\/strong>:<br \/>&bull; Language bonus for our multilingual Game-Changers.<br \/>&bull; Regularity bonus starting from the 12th month and performance-based incentives.<br \/>&bull; Special Eid El Adha bonus.<\/p>\\n<\/li>\\n<li>\\n<p><strong>Outstanding benefits<\/strong>:<br \/>&bull; Comprehensive health insurance and pension plan after one year.<br \/>&bull; Flexible working hours with the option for remote work after the initial training period.<br \/>&bull; Free access to our gym facilities.<br \/>&bull; Transport provided for a smooth and safe commute to work.<br \/>&bull; Ongoing professional development to enhance your skills and knowledge for the role.<\/p>\\n<\/li>\\n<li>\\n<p><strong>A dynamic workplace<\/strong>:<br \/>&bull; Fun, themed events and gifts throughout the year to build team spirit.<\/p>\\n<\/li>\\n<\/ul>\\n<h3><strong>The profile of our Game Changers<\/strong><\/h3>\\n<p>We&rsquo;re seeking talents who:<\/p>\\n<ul>\\n<li>\\n<p>Are <strong>fluent in both German and English<\/strong>, written and spoken. \ud83d\udde3\ufe0f<\/p>\\n<\/li>\\n<li>\\n<p>Have excellent communication skills, are organized, independent, and have a positive attitude. \ud83d\udca1<\/p>\\n<\/li>\\n<li>\\n<p>Are comfortable using digital tools and naturally curious about new technologies. \ud83d\udda5\ufe0f<\/p>\\n<\/li>\\n<li>\\n<p>Are excited by challenges and passionate about customer satisfaction. \ud83c\udf1f<\/p>\\n<\/li>\\n<\/ul>\\n<h3><strong>Our recruitment process:<\/strong><\/h3>\\n<ul>\\n<li>\\n<p><strong>Online assessments (1h)<\/strong>: After we receive your application, we&rsquo;ll send you an invitation to complete a series of online assessments. These tests are designed to assess your language skills, technical abilities, and personality&mdash;helping us better understand your potential!<\/p>\\n<\/li>\\n<li>\\n<p><strong>Phone interview<\/strong>: A conversation with a member of our recruitment team to introduce Concentrix and confirm if you&rsquo;re a good fit for the role.<\/p>\\n<\/li>\\n<li>\\n<p><strong>In-person interview<\/strong>: A deeper discussion to confirm your skills and align your goals with our company culture.<\/p>\\n<\/li>\\n<\/ul>\\n<h3><strong>Ready to take the challenge?<\/strong><\/h3>\\n<p>Join the Concentrix journey in <strong>Agadir<\/strong>, where innovation and excellence come together! \ud83d\ude80<\/p>\",\"ats_external_id\":\"MA-257\",\"location\":\"Agadir, Agadir\",\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":\"\",\"salary_currency\":null,\"updated_at\":\"2026-10-16T17:21:13.309+02:00\",\"created_at\":\"2026-05-06T15:12:24.851+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNTc?\",\"apply_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNTc\/apply?\",\"head_count\":\"5000\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-france\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"7\",\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"0\",\"auto_call\":\"0\",\"on_erp_listing\":\"0\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"1853\",\"campaign_id\":\"256\",\"campaign_title\":\"R1674393 Conseiller Client (F\/H) \u2013 Expert T\u00e9l\u00e9vente FAI - Agadir - Fran\u00e7ais\",\"campaign_type\":\"job_application\",\"job_title\":\"Conseiller Client (F\/H) \u2013 Expert T\u00e9l\u00e9vente FAI - Agadir - Fran\u00e7ais\",\"street\":null,\"address\":null,\"city\":\"Agadir\",\"state\":\"Souss-Massa\",\"postal_code\":\"80000\",\"region\":\"Agadir\",\"country\":\"Morocco\",\"short_description\":\"Rejoignez l\u2019\u00e9quipe Concentrix d\u00e8s aujourd\u2019hui.\",\"long_description\":\"<p data-pm-slice=\\\"1 1 []\\\"><strong>Qui sommes-nous ?<\/strong><\/p>\\n<p><strong>Concentrix<\/strong> est une entreprise internationale pr&eacute;sente dans plus de 70 pays. Nous excellons dans l'am&eacute;lioration de l'exp&eacute;rience client et l'optimisation des processus m&eacute;tiers, en aidant les entreprises &agrave; se transformer et &agrave; atteindre l'excellence dans un environnement inclusif, collaboratif et innovant.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Ta mission en tant que Conseiller(e) Client en T&eacute;l&eacute;vente<\/strong><\/p>\\n<p>En tant que Conseiller(e) Client T&eacute;l&eacute;vente, tu joueras un r&ocirc;le essentiel :<\/p>\\n<ul>\\n<li>\\n<p><strong>En promouvant des produits ou services de nos clients <\/strong>:&nbsp; Identifier et r&eacute;pondre avec pr&eacute;cision aux besoins des clients afin de leur offrir des solutions sur mesure.<\/p>\\n<\/li>\\n<li>\\n<p><strong>En n&eacute;gociant et fid&eacute;lisant<\/strong> :&nbsp; Transformer chaque interaction en opportunit&eacute;, conclure des ventes et b&acirc;tir des relations durables.<\/p>\\n<\/li>\\n<li>\\n<p><strong>En boostant la performance collective<\/strong> :&nbsp; Partager tes id&eacute;es et contribuer activement &agrave; l&rsquo;optimisation continue de nos processus.<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Ce que nous vous offrons <\/strong><\/p>\\n<p>Chez <strong>Concentrix<\/strong>, nous valorisons le potentiel de chacun en proposant des opportunit&eacute;s sur mesure, avec une r&eacute;mun&eacute;ration ajust&eacute;e &agrave; ton exp&eacute;rience.<\/p>\\n<p>Voici les avantages uniques que nous proposons pour reconna&icirc;tre ta contribution :<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Une r&eacute;mun&eacute;ration attractive et personnalis&eacute;e selon ton niveau d&rsquo;exp&eacute;rience&nbsp;:<\/strong><\/p>\\n<ul>\\n<li>\\n<p>Un package de <strong>7100 DH<\/strong> d&egrave;s le premier mois si tu as une exp&eacute;rience confirm&eacute;e dans la t&eacute;l&eacute;vente.<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>En plus de ta r&eacute;mun&eacute;ration, tu b&eacute;n&eacute;ficieras de primes exceptionnelles :<\/strong><\/p>\\n<ul>\\n<li>\\n<p>Formation r&eacute;mun&eacute;r&eacute;e d&egrave;s le 1er mois d&rsquo;int&eacute;gration.<\/p>\\n<\/li>\\n<li>\\n<p>Prime illimit&eacute;e en fonction de l&rsquo;atteinte de tes objectifs.<\/p>\\n<\/li>\\n<li>\\n<p>Prime de langue d&eacute;di&eacute;e &agrave; nos Game-Changers multilingues.<\/p>\\n<\/li>\\n<li>\\n<p>Prime de r&eacute;gularit&eacute; d&egrave;s le 12\u1d49 mois et primes de performance motivantes.<\/p>\\n<\/li>\\n<li>\\n<p>Prime sp&eacute;ciale A&iuml;d El Adha.<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>De nombreux avantages suppl&eacute;mentaires <\/strong>:<\/p>\\n<ul>\\n<li>\\n<p>Assurance sant&eacute; avantageuse et retraite compl&eacute;mentaire apr&egrave;s un an.<\/p>\\n<\/li>\\n<li>\\n<p>Consultations t&eacute;l&eacute;m&eacute;decine gratuites disponibles 7j\/7 pour toute ta petite famille.<\/p>\\n<\/li>\\n<li>\\n<p>Horaires flexibles avec la possibilit&eacute; de t&eacute;l&eacute;travail apr&egrave;s une p&eacute;riode d&rsquo;int&eacute;gration.<\/p>\\n<\/li>\\n<li>\\n<p>Acc&egrave;s gratuit &agrave; nos salles de sport et offre de cr&egrave;ches d&rsquo;entreprises.<\/p>\\n<\/li>\\n<li>\\n<p>Formation continue pour d&eacute;velopper tes comp&eacute;tences et d&rsquo;acqu&eacute;rir de nouvelles connaissances adapt&eacute;es au poste.<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>Un environnement de travail dynamique<\/strong> :<\/p>\\n<ul>\\n<li>\\n<p>Animations &agrave; th&egrave;me et cadeaux tout au long de l'ann&eacute;e pour renforcer l'esprit d'&eacute;quipe.<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Le profil de nos Game-Changers<\/strong><\/p>\\n<p>Nous recherchons des talents qui :<\/p>\\n<ul>\\n<li>\\n<p><strong>Ma&icirc;trisent parfaitement le fran&ccedil;ais<\/strong>, aussi bien &agrave; l&rsquo;&eacute;crit qu&rsquo;&agrave; l&rsquo;oral. \ud83d\udde3\ufe0f<\/p>\\n<\/li>\\n<li>\\n<p><strong>Une exp&eacute;rience confirm&eacute;e en t&eacute;l&eacute;vente<\/strong> dans le secteur des Fournisseurs d&rsquo;Acc&egrave;s &agrave; Internet (<strong>FAI<\/strong>) est exig&eacute;e, avec un minimum d&rsquo;un an<\/p>\\n<\/li>\\n<li>\\n<p><strong>Poss&egrave;dent un excellent sens de la communication<\/strong>, qui sont organis&eacute;s(e), autonomes et adoptent une attitude positive. \ud83d\udca1<\/p>\\n<\/li>\\n<li>\\n<p><strong>Ma&icirc;trisent les outils digitaux <\/strong>et font preuve d'une curiosit&eacute; naturelle pour adopter de nouvelles technologies. \ud83d\udda5\ufe0f<\/p>\\n<\/li>\\n<li>\\n<p><strong>Rel&egrave;vent les d&eacute;fis avec enthousiasme<\/strong> et qui sont passionn&eacute;s(e) par la satisfaction client. \ud83c\udf1f<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Notre processus de recrutement<\/strong><\/p>\\n<p><strong>Tests en ligne (1h)<\/strong> : Une fois ta candidature r&eacute;ceptionn&eacute;e, tu recevras un email t&rsquo;invitant &agrave; participer &agrave; une s&eacute;rie de tests en ligne. Ces &eacute;valuations interactives sont con&ccedil;ues pour valoriser tes comp&eacute;tences linguistiques, techniques, ainsi que ta personnalit&eacute;. Une &eacute;tape cl&eacute; pour mieux comprendre ton potentiel et te d&eacute;marquer !<\/p>\\n<p><strong>&Eacute;change t&eacute;l&eacute;phonique<\/strong> : Une conversation exploratoire avec un membre de notre &eacute;quipe recrutement pour d&eacute;couvrir <strong>Concentrix<\/strong> et confirmer l&rsquo;ad&eacute;quation de ton profil.<\/p>\\n<p><strong>Entretien en pr&eacute;sentiel<\/strong> : Une discussion approfondie pour valider tes comp&eacute;tences et aligner tes ambitions avec notre culture.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Pr&ecirc;t(e) &agrave; relever le d&eacute;fi ? <\/strong>Rejoins l&rsquo;aventure <strong>Concentrix<\/strong>, l&agrave; o&ugrave; innovation et excellence se rencontrent ! <strong>\ud83d\ude80<\/strong><\/p>\",\"ats_external_id\":\"MA-256\",\"location\":\"Agadir, Agadir\",\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":\"\",\"salary_currency\":null,\"updated_at\":\"2026-10-16T17:21:13.224+02:00\",\"created_at\":\"2026-05-06T15:08:52.754+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNTY?\",\"apply_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNTY\/apply?\",\"head_count\":\"5000\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-france\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"7\",\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"1\",\"auto_call\":\"0\",\"on_erp_listing\":\"1\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"1854\",\"campaign_id\":\"255\",\"campaign_title\":\"R1674391 Conseiller Client (F\/H) - Service client - Agadir - Italien\",\"campaign_type\":\"job_application\",\"job_title\":\"Consulente Clienti (M\/F) \u2013 Servizio Clienti \u2013 Agadir \u2013 Italiano\",\"street\":null,\"address\":null,\"city\":\"Agadir\",\"state\":\"Souss-Massa\",\"postal_code\":\"80000\",\"region\":\"Agadir\",\"country\":\"Morocco\",\"short_description\":\"Unisciti a un team dinamico che trasforma l\u2019esperienza del cliente!\",\"long_description\":\"<p data-pm-slice=\\\"1 1 []\\\"><strong>Chi siamo?<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>Concentrix &egrave; un&rsquo;azienda internazionale presente in oltre 70 paesi. Siamo leader nel miglioramento dell&rsquo;esperienza cliente e nell&rsquo;ottimizzazione dei processi aziendali, aiutando le imprese a trasformarsi e a raggiungere l&rsquo;eccellenza in un ambiente inclusivo, collaborativo e innovativo.<br \/>La tua missione come Consulente Clienti per la Vendita Telefonica<\/p>\\n<p><br \/>In qualit&agrave; di Consulente Clienti per la Vendita Telefonica, avrai un ruolo chiave :<\/p>\\n<ul>\\n<li>\\n<p><strong>Rispondere alle richieste dei clienti<\/strong>: Garantire un&rsquo;assistenza di qualit&agrave; tramite telefono, email e chat nel rispetto degli standard di servizio.<\/p>\\n<\/li>\\n<li>\\n<p><strong>Gestire reclami e segnalazioni<\/strong>: Identificare le problematiche e fornire soluzioni adeguate per assicurare la soddisfazione del cliente.<\/p>\\n<\/li>\\n<li>\\n<p><strong>Fidelizzare la clientela<\/strong>: Offrire risposte personalizzate e un supporto efficace per consolidare il rapporto con il cliente.<\/p>\\n<\/li>\\n<li>\\n<p><strong>Contribuire alle performance del servizio<\/strong>: Condividere insight e feedback per migliorare continuamente la qualit&agrave; operativa.<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Cosa ti offriamo<\/strong><\/p>\\n<p><br \/>In Concentrix valorizziamo il potenziale di ognuno, con opportunit&agrave; su misura e una retribuzione adeguata alla tua esperienza, che tu sia un profilo junior motivato o un esperto nella vendita diretta.<\/p>\\n<p>&nbsp;<\/p>\\n<p>Una retribuzione interessante e personalizzata secondo il tuo livello di esperienza<\/p>\\n<p>&nbsp;<\/p>\\n<p>Oltre allo stipendio fisso, potrai beneficiare di bonus eccezionali :<\/p>\\n<p>&nbsp;<\/p>\\n<ul>\\n<li>\\n<p>Formazione retribuita a partire dal primo mese.<\/p>\\n<\/li>\\n<li>\\n<p>Bonus in base al raggiungimento degli obiettivi.<\/p>\\n<\/li>\\n<li>\\n<p>Bonus linguistico dedicato ai nostri Game-Changers multilingue.<\/p>\\n<\/li>\\n<li>\\n<p>Bonus di regolarit&agrave; dal 12&deg; mese e incentivi legati alla performance.<\/p>\\n<\/li>\\n<li>\\n<p>Bonus speciale per l&rsquo;A&iuml;d El Adha.<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p>Numerosi vantaggi aggiuntivi :<\/p>\\n<p>&nbsp;<\/p>\\n<ul>\\n<li>\\n<p>Assicurazione sanitaria vantaggiosa e fondo pensione dopo un anno.<\/p>\\n<\/li>\\n<li>\\n<p>Consultazioni di telemedicina gratuite 7 giorni su 7 per tutta la famiglia.<\/p>\\n<\/li>\\n<li>\\n<p>Orari flessibili con possibilit&agrave; di smart working dopo il periodo di integrazione.<\/p>\\n<\/li>\\n<li>\\n<p>Accesso gratuito alle palestre aziendali e convenzioni con asili nido.<\/p>\\n<\/li>\\n<li>\\n<p>Formazione continua per sviluppare le tue competenze e acquisire nuove conoscenze legate al ruolo.<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p>Un ambiente di lavoro dinamico :<\/p>\\n<p>&nbsp;<\/p>\\n<ul>\\n<li>\\n<p>Animazioni a tema e regali durante tutto l&rsquo;anno per rafforzare lo spirito di squadra.<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Il profilo dei nostri Game-Changers<\/strong><br \/>Cerchiamo talenti che :<\/p>\\n<p>&nbsp;<\/p>\\n<ul>\\n<li>\\n<p>Parlano perfettamente italiano, scritto e parlato.&nbsp;<\/p>\\n<\/li>\\n<li>\\n<p>Possiedono ottime capacit&agrave; comunicative, sono organizzati, autonomi e proattivi. \ud83d\udca1<\/p>\\n<\/li>\\n<li>\\n<p>Hanno familiarit&agrave; con gli strumenti digitali e sono naturalmente curiosi nell&rsquo;adottare nuove tecnologie. \ud83d\udda5\ufe0f<\/p>\\n<\/li>\\n<li>\\n<p>Affrontano le sfide con entusiasmo e sono appassionati alla soddisfazione del cliente. \ud83c\udf1f<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Il nostro processo di selezione<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<ul>\\n<li>\\n<p><strong>Test online (1h) :<\/strong> Dopo aver ricevuto la tua candidatura, ti invieremo un&rsquo;email con l&rsquo;invito a sostenere dei test online. Queste valutazioni interattive valorizzano le tue competenze linguistiche, tecniche e personali. Un passaggio fondamentale per far emergere il tuo potenziale!<\/p>\\n<\/li>\\n<li>\\n<p><strong>Colloquio telefonico : <\/strong>Una conversazione esplorativa con un membro del team recruiting per conoscerci meglio e verificare la compatibilit&agrave; del tuo profilo.<\/p>\\n<\/li>\\n<li>\\n<p><strong>Colloquio in presenza :<\/strong> Un&rsquo;intervista approfondita per validare le tue competenze e allineare le tue aspirazioni alla nostra cultura.<\/p>\\n<\/li>\\n<\/ul>\\n<p><br \/><strong>Pronto\/a ad accettare la sfida? Unisciti all&rsquo;avventura Concentrix, dove innovazione ed eccellenza si incontrano!<\/strong> \ud83d\ude80<\/p>\",\"ats_external_id\":\"MA-255\",\"location\":\"Agadir, Agadir\",\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":\"\",\"salary_currency\":null,\"updated_at\":\"2026-10-16T17:21:13.070+02:00\",\"created_at\":\"2026-05-06T15:02:47.846+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNTU?\",\"apply_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNTU\/apply?\",\"head_count\":\"5000\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-france\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"7\",\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"1\",\"auto_call\":\"0\",\"on_erp_listing\":\"0\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"1855\",\"campaign_id\":\"254\",\"campaign_title\":\"R1674388 \\tConseiller Client (F\/H) - Assistance Technique - Agadir - Fran\u00e7ais \/ Anglais (permanente)\",\"campaign_type\":\"job_application\",\"job_title\":\"Conseiller Client (F\/H) - Assistance Technique - Agadir - Fran\u00e7ais \/ Anglais\",\"street\":null,\"address\":null,\"city\":\"Agadir\",\"state\":\"Souss-Massa\",\"postal_code\":\"80000\",\"region\":\"Agadir\",\"country\":\"Morocco\",\"short_description\":\"Rejoignez l\u2019\u00e9quipe Concentrix d\u00e8s aujourd\u2019hui.\",\"long_description\":\"<p data-pm-slice=\\\"1 1 []\\\"><strong>Qui sommes-nous ?<\/strong><\/p>\\n<p>Concentrix est une entreprise internationale pr&eacute;sente dans plus de 70 pays. Nous excellons dans l'am&eacute;lioration de l'exp&eacute;rience client et l'optimisation des processus m&eacute;tiers, en aidant les entreprises &agrave; se transformer et &agrave; atteindre l'excellence dans un environnement inclusif, collaboratif et innovant.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Votre mission en tant que Conseiller Client Technique<\/strong><\/p>\\n<p>En tant que Conseiller Client Technique, vous jouerez un r&ocirc;le essentiel en :<\/p>\\n<ul>\\n<li>\\n<p><strong>R&eacute;pondant aux demandes clients avec pr&eacute;cision<\/strong> : Traiter les appels entrants pour r&eacute;pondre aux questions et r&eacute;soudre les probl&eacute;matiques techniques, tout en garantissant un suivi rigoureux.<\/p>\\n<\/li>\\n<li>\\n<p><strong>R&eacute;solvant les probl&egrave;mes techniques efficacement<\/strong> : Analyser les besoins des clients, identifier les solutions adapt&eacute;es et guider les utilisateurs dans la r&eacute;solution de leurs probl&egrave;mes.<\/p>\\n<\/li>\\n<li>\\n<p><strong>D&eacute;montrant une aptitude technique avanc&eacute;e<\/strong> : Utiliser vos comp&eacute;tences pour comprendre et r&eacute;soudre des situations complexes, tout en adoptant les outils et technologies mis &agrave; disposition.<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>Ce que nous vous offrons <\/strong><\/p>\\n<p>Chez Concentrix, nous faisons de la valorisation de nos talents une priorit&eacute;. Voici les avantages uniques que nous proposons pour reconna&icirc;tre votre contribution :<\/p>\\n<ul>\\n<li>\\n<p><strong>Une r&eacute;mun&eacute;ration attractive avec des primes suppl&eacute;mentaires<\/strong> :<\/p>\\n<\/li>\\n<ul>\\n<li>\\n<p>Prime de langue d&eacute;di&eacute;e &agrave; nos Game-Changers multilingues.<\/p>\\n<\/li>\\n<li>\\n<p>Prime de r&eacute;gularit&eacute; d&egrave;s le 12\u1d49 mois et primes de performance motivantes.<\/p>\\n<\/li>\\n<li>\\n<p>Prime sp&eacute;ciale A&iuml;d El Adha.<\/p>\\n<\/li>\\n<\/ul>\\n<li>\\n<p><strong>Des avantages sociaux exceptionnels<\/strong> :<\/p>\\n<\/li>\\n<ul>\\n<li>\\n<p>Assurance sant&eacute; avantageuse et retraite compl&eacute;mentaire apr&egrave;s un an.<\/p>\\n<\/li>\\n<li>\\n<p>Horaires flexibles avec la possibilit&eacute; de t&eacute;l&eacute;travail apr&egrave;s une p&eacute;riode d&rsquo;int&eacute;gration.<\/p>\\n<\/li>\\n<li>\\n<p>Acc&egrave;s gratuit &agrave; notre salle de sport.<\/p>\\n<\/li>\\n<li>\\n<p>Transport assur&eacute;&nbsp;vous permettant de vous rendre sur votre lieu de travail en toute s&eacute;curit&eacute; et sans contrainte logistique.<\/p>\\n<\/li>\\n<li>\\n<p>Formation continue pour d&eacute;velopper vos comp&eacute;tences et d&rsquo;acqu&eacute;rir de nouvelles connaissances adapt&eacute;es au poste.<\/p>\\n<\/li>\\n<\/ul>\\n<li>\\n<p><strong>Un environnement de travail dynamique :<\/strong><\/p>\\n<\/li>\\n<ul>\\n<li>\\n<p>Animations &agrave; th&egrave;me et cadeaux tout au long de l'ann&eacute;e pour renforcer l'esprit d'&eacute;quipe.<\/p>\\n<\/li>\\n<\/ul>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Le profil de nos Game-Changers<\/strong><\/p>\\n<p>Nous recherchons des talents qui :<\/p>\\n<ul>\\n<li>\\n<p><strong>Ma&icirc;trisent parfaitement le fran&ccedil;ais et l&rsquo;anglais, <\/strong>aussi bien &agrave; l&rsquo;&eacute;crit qu&rsquo;&agrave; l&rsquo;oral \ud83d\udde3\ufe0f<\/p>\\n<\/li>\\n<li>\\n<p><strong>Poss&egrave;dent d'excellentes comp&eacute;tences en communication<\/strong> : Sont clairs, p&eacute;dagogues et patients, avec une capacit&eacute; &agrave; expliquer des solutions techniques de mani&egrave;re accessible. \ud83d\udca1<\/p>\\n<\/li>\\n<li>\\n<p><strong>D&eacute;montrent des aptitudes techniques solides<\/strong> : Ont une bonne compr&eacute;hension des outils digitaux, des syst&egrave;mes techniques, et une curiosit&eacute; pour apprendre rapidement de nouvelles technologies. \ud83d\udda5\ufe0f<\/p>\\n<\/li>\\n<li>\\n<p><strong>Adoptent une approche structur&eacute;e et proactive<\/strong> : Sont organis&eacute;s, autonomes et capables de g&eacute;rer efficacement les priorit&eacute;s, m&ecirc;me sous pression. \u2699\ufe0f<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Notre processus de recrutement<\/strong><\/p>\\n<p><strong>1-Tests en ligne (1h)<\/strong> : Une fois votre candidature r&eacute;ceptionn&eacute;e, vous recevrez un email vous invitant &agrave; participer &agrave; une s&eacute;rie de tests en ligne. Ces &eacute;valuations interactives sont con&ccedil;ues pour valoriser vos comp&eacute;tences linguistiques, techniques, ainsi que votre personnalit&eacute;. Une &eacute;tape cl&eacute; pour mieux comprendre votre potentiel et vous d&eacute;marquer !<\/p>\\n<p><strong>2-&Eacute;change t&eacute;l&eacute;phonique<\/strong> : Une conversation exploratoire avec un membre de notre &eacute;quipe recrutement pour d&eacute;couvrir Concentrix et confirmer l&rsquo;ad&eacute;quation de votre profil.<\/p>\\n<p><strong>3-Entretien en pr&eacute;sentiel<\/strong> : Une discussion approfondie pour valider vos comp&eacute;tences et aligner vos ambitions avec notre culture.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Pr&ecirc;t &agrave; relever le d&eacute;fi ? <\/strong>Rejoignez l&rsquo;aventure Concentrix, l&agrave; o&ugrave; innovation et excellence se rencontrent ! <strong>\ud83d\ude80<\/strong><\/p>\",\"ats_external_id\":\"MA-254\",\"location\":\"Agadir, Agadir\",\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":\"\",\"salary_currency\":null,\"updated_at\":\"2026-10-16T17:21:12.821+02:00\",\"created_at\":\"2026-05-06T14:58:22.872+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNTQ?\",\"apply_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNTQ\/apply?\",\"head_count\":\"5000\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"fr\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-france\",\"internal_job_listing\":\"1\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"7\",\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"1\",\"auto_call\":\"0\",\"on_erp_listing\":\"1\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"457\",\"campaign_id\":\"262\",\"campaign_title\":\"ING\/ Italian\/ Iasi\",\"campaign_type\":\"job_application\",\"job_title\":\"Agent cu Italiana- Chat- Hibrid- Iasi\u00a0\",\"street\":null,\"address\":null,\"city\":\"Ia\u0219i\",\"state\":\"Ia\u0219i County\",\"postal_code\":null,\"region\":\"Iasi\",\"country\":\"Romania\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p>Iti doresti un job fara apeluri, intr-un mediu profesionist, stabil si bine organizat?<br \/>Alatura-te echipei noastre din Iasi intr-un rol de suport exclusiv prin chat si dezvolta-ti cariera in operatiuni bancare si servicii financiare.<br \/>Cautam colegi prietenosi, responsabili si orientati catre client, care isi doresc sa lucreze ca si&nbsp;<strong>Agent cu Italiana&nbsp;<\/strong>in domeniul bancar. Oferim training platit integral, program hibrid, posibilitatea de a lucra full-time sau part-time si oportunitati reale de dezvoltare profesionala.<br \/><br \/><strong>\ud83c\udfaf&nbsp;Ce iti oferim<\/strong><\/p>\\n<ul>\\n<li><strong>Pachet salarial atractiv<\/strong><\/li>\\n<li><strong>Beneficii flexibile<\/strong><\/li>\\n<li>Contract pe perioada&nbsp;<strong>nedeterminata<\/strong><\/li>\\n<li>Posibilitatea de a alege intre&nbsp;<strong>full-time si part-time<\/strong>, in functie de ce ti se potriveste mai bine<\/li>\\n<li>Model de lucru&nbsp;<strong>hybrid<\/strong>, atat de acasa cat si de la biroul nostru modern din Iasi<\/li>\\n<li><strong>Training platit<\/strong> integral inca de la inceput<\/li>\\n<li>Oportunitatea de a <strong>construi experienta<\/strong> in domeniul bancar si financiar<\/li>\\n<li><strong>Stabilitate, incredere si evolutie<\/strong> pe termen lung (85% dintre liderii nostri au inceput in roluri similare)<\/li>\\n<\/ul>\\n<p><br \/><strong>\ud83c\udfaf<\/strong>&nbsp;&nbsp;<strong>Ce vei face<\/strong><\/p>\\n<ul>\\n<li>Vei oferi suport prin chat pentru conturi curente, carduri, servicii bancare si solicitari generale<\/li>\\n<li>Vei sustine tranzactii bancare conform procedurilor si reglementarilor<\/li>\\n<li>Vei contribui la o experienta pozitiva pentru clienti, cu profesionalism si acuratete<\/li>\\n<\/ul>\\n<p><br \/><strong>\ud83c\udfaf<\/strong>&nbsp;<strong>&nbsp;Vei fi potrivit\/a pentru rolul de Agent cu Italiana - Chat daca:<\/strong><\/p>\\n<ul>\\n<li>Ai nivel avansat de Italiana<\/li>\\n<li>Detii diploma de bacalaureat<\/li>\\n<li>Ai bune cunostinte de operare PC (windows, Office, tehnoredactare)<\/li>\\n<li>Ai orientare catre client<\/li>\\n<li>Ai o atitudine pozitiva si comunici cu usurinta<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Concentrix este un angajator care ofer\u0103 \u0219anse egale de angajare<\/strong>&nbsp;<\/p>\\n<p><em>Ne m&acirc;ndrim cu faptul c\u0103 suntem uni\u021bi ca o singur\u0103 echip\u0103, o singur\u0103 companie, la nivel global. Ne angaj\u0103m s\u0103 oferim oportunit\u0103\u021bi egale de angajare pentru to\u021bi candida\u021bii \u0219i un mediu de lucru lipsit de discriminare \u0219i h\u0103r\u021buire. Toate practicile noastre de recrutare se bazeaz\u0103 pe cerin\u021bele postului \u0219i pe calific\u0103rile profesionale, f\u0103r\u0103 a \u021bine cont de ras\u0103, v&acirc;rst\u0103, identitate de gen, orientare sexual\u0103, religie, etnie, statut familial sau parental, origine na\u021bional\u0103, handicap sau orice alt\u0103 clasificare protejat\u0103 de legile na\u021bionale aplicabile.<\/em>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Eligibilitate<\/strong>&nbsp;<\/p>\\n<p>&Icirc;n conformitate cu legisla\u021bia muncii, doar candida\u021bii care sunt autoriza\u021bi &icirc;n mod legal s\u0103 lucreze &icirc;n Rom&acirc;nia vor fi lua\u021bi &icirc;n considerare pentru acest post.&nbsp;<\/p>\",\"ats_external_id\":\"RO-262\",\"location\":\"Ia\u0219i, Iasi\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-19T12:11:35.553+03:00\",\"created_at\":\"2026-05-06T14:40:54.315+03:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-romania.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNjI?\",\"apply_url\":\"https:\/\/concentrix-romania.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNjI\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-romania\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"7\",\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":\"1\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"1856\",\"campaign_id\":\"253\",\"campaign_title\":\"R1674378 Conseiller Client (F\/H) - Service client - Agadir - Espagnol\/Fran\u00e7ais\",\"campaign_type\":\"job_application\",\"job_title\":\"Asesor\/a de Atenci\u00f3n al Cliente (H\/M) \u2013 Servicio al Cliente \u2013 Agadir \u2013 Espa\u00f1ol\/Franc\u00e9s\",\"street\":null,\"address\":null,\"city\":\"Agadir\",\"state\":\"Souss-Massa\",\"postal_code\":\"80000\",\"region\":\"Agadir\",\"country\":\"Morocco\",\"short_description\":\"Rejoignez l\u2019\u00e9quipe Concentrix d\u00e8s aujourd\u2019hui.\",\"long_description\":\"<p data-pm-slice=\\\"1 1 []\\\"><strong>&iexcl;&Uacute;nete a un equipo que convierte cada llamada en una oportunidad! \ud83c\udfaf<\/strong><\/p>\\n<p><strong>&iquest;Qui&eacute;nes somos?<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>Concentrix es una empresa internacional presente en m&aacute;s de 70 pa&iacute;ses. Somos expertos en la mejora de la experiencia del cliente y la optimizaci&oacute;n de procesos empresariales, ayudando a las empresas a transformarse y a alcanzar la excelencia en un entorno inclusivo, colaborativo e innovador.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Tu misi&oacute;n como Asesor\/a de Servicio al Cliente<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>Como Asesor\/a de Servicio al Cliente, desempe&ntilde;ar&aacute;s un papel fundamental al:<\/p>\\n<ul>\\n<li>\\n<p><strong>Responder a las necesidades de los clientes<\/strong> : Asegurar un servicio de calidad respondiendo preguntas por tel&eacute;fono, por correo electr&oacute;nico o por chat.<\/p>\\n<\/li>\\n<li>\\n<p><strong>Resolver problemas<\/strong> : Identificar y gestionar solicitudes o reclamaciones para garantizar la satisfacci&oacute;n del cliente.<\/p>\\n<\/li>\\n<li>\\n<p><strong>Fidelizar a los clientes<\/strong> : Ofrecer soluciones personalizadas para fortalecer la confianza y la lealtad de los clientes.<\/p>\\n<\/li>\\n<li>\\n<p><strong>Contribuir a la mejora continua<\/strong> : Compartir las opiniones de los clientes para optimizar nuestros servicios y procesos.<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Lo que te ofrecemos<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>En Concentrix, damos prioridad a la valorizaci&oacute;n de nuestros talentos. Aqu&iacute; tienes los beneficios &uacute;nicos que ofrecemos para reconocer tu contribuci&oacute;n:<\/p>\\n<ul>\\n<li>\\n<p><strong>Una remuneraci&oacute;n atractiva con bonificaciones adicionales<\/strong>:<\/p>\\n<ul>\\n<li>\\n<p>Bonificaci&oacute;n de idioma para nuestros Game-Changers multiling&uuml;es.<\/p>\\n<\/li>\\n<li>\\n<p>Bonificaci&oacute;n de regularidad a partir del mes 12 y bonificaciones por rendimiento.<\/p>\\n<\/li>\\n<li>\\n<p>Bonificaci&oacute;n especial por A&iuml;d El Adha.<\/p>\\n<\/li>\\n<\/ul>\\n<\/li>\\n<li>\\n<p><strong>Excepcionales beneficios sociales<\/strong> :<\/p>\\n<ul>\\n<li>\\n<p>Seguro de salud ventajoso y pensi&oacute;n adicional despu&eacute;s de un a&ntilde;o.<\/p>\\n<\/li>\\n<li>\\n<p>Acceso gratuito a nuestro gimnasio.<\/p>\\n<\/li>\\n<li>\\n<p>Transporte asegurado para que llegues a tu lugar de trabajo de forma segura y sin complicaciones log&iacute;sticas.<\/p>\\n<\/li>\\n<li>\\n<p>Formaci&oacute;n continua para desarrollar tus habilidades y adquirir nuevos conocimientos adaptados al puesto.<\/p>\\n<\/li>\\n<\/ul>\\n<\/li>\\n<li>\\n<p><strong>Un entorno de trabajo din&aacute;mico<\/strong>:<\/p>\\n<ul>\\n<li>\\n<p>Actividades tem&aacute;ticas y regalos a lo largo del a&ntilde;o para fomentar el esp&iacute;ritu de equipo.<\/p>\\n<\/li>\\n<\/ul>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>El perfil de nuestros Game-Changers<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>Buscamos talentos que:<\/p>\\n<ul>\\n<li>\\n<p><strong>Dominen perfectamente el espa&ntilde;ol y el franc&eacute;s<\/strong> <strong>, tanto de forma escrita como oral<\/strong>, el conocimiento de ingl&eacute;s es un plus. \ud83d\udde3\ufe0f<\/p>\\n<\/li>\\n<li>\\n<p>Tengan un excelente sentido de la comunicaci&oacute;n, sean organizados, aut&oacute;nomos y mantengan una actitud positiva. \ud83d\udca1<\/p>\\n<\/li>\\n<li>\\n<p>Manejen herramientas digitales y muestren una curiosidad natural para adaptarse a nuevas tecnolog&iacute;as. \ud83d\udda5\ufe0f<\/p>\\n<\/li>\\n<li>\\n<p>Acepten desaf&iacute;os con entusiasmo y tengan pasi&oacute;n por la satisfacci&oacute;n del cliente. \ud83c\udf1f<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Nuestro proceso de selecci&oacute;n<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Pruebas en l&iacute;nea (1h)<\/strong>: Una vez recibida tu candidatura, recibir&aacute;s un correo electr&oacute;nico con una invitaci&oacute;n para participar en una serie de pruebas en l&iacute;nea. Estas evaluaciones interactivas est&aacute;n dise&ntilde;adas para valorar tus habilidades ling&uuml;&iacute;sticas, t&eacute;cnicas y tu personalidad. &iexcl;Un paso clave para entender mejor tu potencial y destacarte!<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Entrevista telef&oacute;nica<\/strong>: Una conversaci&oacute;n exploratoria con un miembro de nuestro equipo de reclutamiento para conocer Concentrix y confirmar si tu perfil es adecuado para nosotros.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Entrevista presencial<\/strong>: Una conversaci&oacute;n m&aacute;s profunda para validar tus habilidades y alinear tus ambiciones con nuestra cultura empresarial.<\/p>\\n<p>&nbsp;<\/p>\\n<p>&iquest;Est&aacute;s listo para asumir el desaf&iacute;o? &iexcl;&Uacute;nete a la aventura de Concentrix, donde la innovaci&oacute;n y la excelencia se encuentran! \ud83d\ude80<\/p>\",\"ats_external_id\":\"MA-253\",\"location\":\"Agadir, Agadir\",\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":\"\",\"salary_currency\":null,\"updated_at\":\"2026-10-16T17:21:12.444+02:00\",\"created_at\":\"2026-05-06T14:26:13.149+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNTM?\",\"apply_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNTM\/apply?\",\"head_count\":\"5000\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-france\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"7\",\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"1\",\"auto_call\":\"0\",\"on_erp_listing\":null,\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"1857\",\"campaign_id\":\"252\",\"campaign_title\":\"R1674373 Conseiller Client (F\/H) - Service client - Agadir - Allemand\",\"campaign_type\":\"job_application\",\"job_title\":\"Kundenberater (m\/w\/) \u2013 Kundenservice \u2013 Agadir \u2013 Deutsch\",\"street\":null,\"address\":null,\"city\":\"Agadir\",\"state\":\"Souss-Massa\",\"postal_code\":\"80000\",\"region\":\"Agadir\",\"country\":\"Morocco\",\"short_description\":\"Schlie\u00dfen Sie sich einem Team an, das jeden Anruf in eine Chance verwandelt! \ud83c\udfaf\",\"long_description\":\"<p data-pm-slice=\\\"1 1 []\\\"><strong>Wer sind wir?<\/strong><\/p>\\n<p>Concentrix ist ein internationales Unternehmen, das in mehr als 70 L&auml;ndern vertreten ist. Wir sind f&uuml;hrend in der Verbesserung der Kundenerfahrung und der Optimierung von Gesch&auml;ftsprozessen und helfen Unternehmen, sich zu transformieren und Exzellenz in einer inklusiven, kollaborativen und innovativen Umgebung zu erreichen.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Ihre Aufgabe als Kundenservice-Berater\/in<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>Als Kundenservice-Berater\/in spielen Sie eine wesentliche Rolle, indem Sie:<\/p>\\n<ul>\\n<li>\\n<p><strong>Die Bed&uuml;rfnisse der Kunden beantworten<\/strong>: Sicherstellung eines qualitativ hochwertigen Service, indem Sie Fragen per Telefon, E-Mail oder Chat beantworten.<\/p>\\n<\/li>\\n<li>\\n<p><strong>Probleme l&ouml;sen<\/strong>: Identifizierung und Bearbeitung von Anfragen oder Beschwerden, um die Kundenzufriedenheit zu gew&auml;hrleisten.<\/p>\\n<\/li>\\n<li>\\n<p><strong>Kunden betreuen<\/strong>: Bereitstellung ma&szlig;geschneiderter L&ouml;sungen, um das Vertrauen und die Loyalit&auml;t der Kunden zu st&auml;rken.<\/p>\\n<\/li>\\n<li>\\n<p><strong>Zur kontinuierlichen Verbesserung beitragen<\/strong>: Teilen von Kundenfeedback, um unsere Dienstleistungen und Prozesse zu optimieren.<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Was wir Ihnen bieten<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>Bei Concentrix legen wir gro&szlig;en Wert auf die Wertsch&auml;tzung unserer Talente. Hier sind die einzigartigen Vorteile, die wir anbieten, um Ihren Beitrag anzuerkennen:<\/p>\\n<ul>\\n<li>\\n<p><strong>Attraktive Verg&uuml;tung mit zus&auml;tzlichen Boni<\/strong>:<\/p>\\n<ul>\\n<li>\\n<p>Sprachbonus f&uuml;r unsere multilingualen Game-Changer.<\/p>\\n<\/li>\\n<li>Leistungsabh&auml;ngige Pr&auml;mie entsprechend der Zielerreichung<\/li>\\n<li>\\n<p>Regelm&auml;&szlig;igkeitsbonus ab dem 12. Monat und leistungsorientierte Pr&auml;mien.<\/p>\\n<\/li>\\n<li>\\n<p>Sonderbonus zu A&iuml;d El Adha.<\/p>\\n<\/li>\\n<\/ul>\\n<\/li>\\n<li>\\n<p><strong>Hervorragende Sozialleistungen<\/strong>:&nbsp;<\/p>\\n<ul>\\n<li>\\n<p>Vorteilhafte Krankenversicherung und Zusatzrente nach einem Jahr.<\/p>\\n<\/li>\\n<li>\\n<p>Kostenloser Zugang zu unserem Fitnessstudio.<\/p>\\n<\/li>\\n<li>\\n<p>Sicherer Transport zu Ihrem Arbeitsplatz ohne logistische H&uuml;rden.<\/p>\\n<\/li>\\n<li>\\n<p>Kontinuierliche Weiterbildung, um Ihre F&auml;higkeiten zu entwickeln und neue, jobgerechte Kenntnisse zu erwerben.<\/p>\\n<\/li>\\n<\/ul>\\n<\/li>\\n<li>\\n<p><strong>Dynamische Arbeitsumgebung<\/strong>:<\/p>\\n<ul>\\n<li>\\n<p>Thematische Veranstaltungen und Geschenke im Laufe des Jahres zur F&ouml;rderung des Teamgeistes.<\/p>\\n<\/li>\\n<\/ul>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Das Profil unserer Game-Changer<\/strong><\/p>\\n<p>Wir suchen Talente, die:<\/p>\\n<ul>\\n<li>\\n<p><strong>Perfekt Deutsch sprechen und schreiben<\/strong>, Englischkenntnisse sind von Vorteil. \ud83d\udde3\ufe0f<\/p>\\n<\/li>\\n<li>\\n<p>&Uuml;ber ausgezeichnete Kommunikationsf&auml;higkeiten verf&uuml;gen, gut organisiert, selbstst&auml;ndig sind und eine positive Einstellung haben. \ud83d\udca1<\/p>\\n<\/li>\\n<li>\\n<p>Digitale Werkzeuge beherrschen und eine nat&uuml;rliche Neugier zeigen, um neue Technologien zu adaptieren. \ud83d\udda5\ufe0f<\/p>\\n<\/li>\\n<li>\\n<p>Herausforderungen mit Begeisterung annehmen und eine Leidenschaft f&uuml;r Kundenzufriedenheit haben. \ud83c\udf1f<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Unser Rekrutierungsprozess<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Online-Tests (1h)<\/strong>: Nach Eingang Ihrer Bewerbung erhalten Sie eine E-Mail mit einer Einladung, an einer Reihe von Online-Tests teilzunehmen. Diese interaktiven Bewertungen sollen Ihre sprachlichen, technischen F&auml;higkeiten sowie Ihre Pers&ouml;nlichkeit bewerten. Ein entscheidender Schritt, um Ihr Potenzial besser zu verstehen und sich abzuheben!<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Telefonisches Gespr&auml;ch<\/strong>: Ein erstes Gespr&auml;ch mit einem Mitglied unseres Rekrutierungsteams, um Concentrix kennenzulernen und zu pr&uuml;fen, ob Ihr Profil zu uns passt.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Vor-Ort-Interview<\/strong>: Ein ausf&uuml;hrliches Gespr&auml;ch zur Validierung Ihrer F&auml;higkeiten und zur Abstimmung Ihrer Ambitionen mit unserer Unternehmenskultur.<\/p>\\n<p>&nbsp;<\/p>\\n<p>Bereit, die Herausforderung anzunehmen? Schlie&szlig;en Sie sich dem Concentrix-Abenteuer an, wo Innovation und Exzellenz aufeinandertreffen! \ud83d\ude80<\/p>\",\"ats_external_id\":\"MA-252\",\"location\":\"Agadir, Agadir\",\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":\"\",\"salary_currency\":null,\"updated_at\":\"2026-10-16T17:21:11.961+02:00\",\"created_at\":\"2026-05-06T14:10:37.357+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNTI?\",\"apply_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNTI\/apply?\",\"head_count\":\"5000\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"de\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-france\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"7\",\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"1\",\"auto_call\":\"0\",\"on_erp_listing\":\"0\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"1858\",\"campaign_id\":\"248\",\"campaign_title\":\"R1674366 Conseiller Client (F\/H) - Service Client - Agadir - Fran\u00e7ais\/Anglais (permanente)\",\"campaign_type\":\"job_application\",\"job_title\":\"Conseiller Client (F\/H) - Service Client - Agadir - Fran\u00e7ais\/Anglais\",\"street\":null,\"address\":null,\"city\":\"Agadir\",\"state\":\"Souss-Massa\",\"postal_code\":\"80000\",\"region\":\"Agadir\",\"country\":\"Morocco\",\"short_description\":\"Rejoignez l\u2019\u00e9quipe Concentrix d\u00e8s aujourd\u2019hui.\",\"long_description\":\"<p data-pm-slice=\\\"1 1 []\\\"><strong>Qui sommes-nous ?<\/strong><\/p>\\n<p>Concentrix est une entreprise internationale pr&eacute;sente dans plus de 70 pays. Nous excellons dans l'am&eacute;lioration de l'exp&eacute;rience client et l'optimisation des processus m&eacute;tiers, en aidant les entreprises &agrave; se transformer et &agrave; atteindre l'excellence dans un environnement inclusif, collaboratif et innovant.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Votre mission en tant que Conseiller Client Service Client<\/strong><\/p>\\n<p>En tant que Conseiller Client Service Client, vous jouerez un r&ocirc;le essentiel en :<\/p>\\n<ul>\\n<li>\\n<p><strong>R&eacute;pondant aux besoins des clients :<\/strong> Assurer un service de qualit&eacute; en r&eacute;pondant aux questions via t&eacute;l&eacute;phone, email ou chat.<\/p>\\n<\/li>\\n<li>\\n<p><strong>R&eacute;solvant les probl&egrave;mes :<\/strong> Identifier et traiter les demandes ou r&eacute;clamations pour garantir la satisfaction des clients.<\/p>\\n<\/li>\\n<li>\\n<p><strong>Fid&eacute;lisant les clients :<\/strong> Apporter des solutions personnalis&eacute;es pour renforcer la confiance et la fid&eacute;lit&eacute; des clients.<\/p>\\n<\/li>\\n<li>\\n<p><strong>Contribuant &agrave; l&rsquo;am&eacute;lioration continue :<\/strong> Partager les retours des clients pour optimiser nos services et processus.<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Ce que nous vous offrons <\/strong><\/p>\\n<p>Chez Concentrix, nous faisons de la valorisation de nos talents une priorit&eacute;. Voici les avantages uniques que nous proposons pour reconna&icirc;tre votre contribution :<\/p>\\n<ul>\\n<li>\\n<p><strong>Une r&eacute;mun&eacute;ration attractive avec des primes suppl&eacute;mentaires<\/strong> :<\/p>\\n<\/li>\\n<ul>\\n<li>\\n<p>Prime de langue d&eacute;di&eacute;e &agrave; nos Game-Changers multilingues.<\/p>\\n<\/li>\\n<li>\\n<p>Prime de r&eacute;gularit&eacute; d&egrave;s le 12\u1d49 mois et primes de performance motivantes.<\/p>\\n<\/li>\\n<li>\\n<p>Prime sp&eacute;ciale A&iuml;d El Adha.<\/p>\\n<\/li>\\n<\/ul>\\n<li>\\n<p><strong>Des avantages sociaux exceptionnels<\/strong> :<\/p>\\n<\/li>\\n<ul>\\n<li>\\n<p>Assurance sant&eacute; avantageuse et retraite compl&eacute;mentaire apr&egrave;s un an.<\/p>\\n<\/li>\\n<li>\\n<p>Horaires flexibles avec la possibilit&eacute; de t&eacute;l&eacute;travail apr&egrave;s une p&eacute;riode d&rsquo;int&eacute;gration.<\/p>\\n<\/li>\\n<li>\\n<p>Acc&egrave;s gratuit &agrave; notre salle de sport.<\/p>\\n<\/li>\\n<li>\\n<p>Transport assur&eacute;&nbsp;vous permettant de vous rendre sur votre lieu de travail en toute s&eacute;curit&eacute; et sans contrainte logistique.<\/p>\\n<\/li>\\n<li>\\n<p>Formation continue pour d&eacute;velopper vos comp&eacute;tences et d&rsquo;acqu&eacute;rir de nouvelles connaissances adapt&eacute;es au poste.<\/p>\\n<\/li>\\n<\/ul>\\n<li>\\n<p><strong>Un environnement de travail dynamique :<\/strong><\/p>\\n<\/li>\\n<ul>\\n<li>\\n<p>Animations &agrave; th&egrave;me et cadeaux tout au long de l'ann&eacute;e pour renforcer l'esprit d'&eacute;quipe.<\/p>\\n<\/li>\\n<\/ul>\\n<\/ul>\\n<h3><strong>Le profil de nos Game-Changers<\/strong><\/h3>\\n<p>Nous recherchons des talents qui :<\/p>\\n<ul>\\n<li>\\n<p><strong>Ma&icirc;trisent parfaitement le fran&ccedil;ais<\/strong>, aussi bien &agrave; l&rsquo;&eacute;crit qu&rsquo;&agrave; l&rsquo;oral. \ud83d\udde3\ufe0f<\/p>\\n<\/li>\\n<li>\\n<p><strong>Ont un bon niveau en anglais<\/strong>, &agrave; l&rsquo;oral comme &agrave; l&rsquo;&eacute;crit, permettant de comprendre et traiter des demandes en contexte professionnel. \ud83c\uddec\ud83c\udde7<\/p>\\n<\/li>\\n<li>\\n<p>Poss&egrave;dent un excellent sens de la communication, sont organis&eacute;s, autonomes et adoptent une attitude positive. \ud83d\udca1<\/p>\\n<\/li>\\n<li>\\n<p>Ma&icirc;trisent les outils digitaux et font preuve d'une curiosit&eacute; naturelle pour adopter de nouvelles technologies. \ud83d\udda5\ufe0f<\/p>\\n<\/li>\\n<li>\\n<p>Rel&egrave;vent les d&eacute;fis avec enthousiasme et sont passionn&eacute;s par la satisfaction client. \ud83c\udf1f<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>Notre processus de recrutement<\/strong><\/p>\\n<p><strong>1- Tests en ligne (1h)<\/strong> : Une fois votre candidature r&eacute;ceptionn&eacute;e, vous recevrez un email vous invitant &agrave; participer &agrave; une s&eacute;rie de tests en ligne. Ces &eacute;valuations interactives sont con&ccedil;ues pour valoriser vos comp&eacute;tences linguistiques, techniques, ainsi que votre personnalit&eacute;. Une &eacute;tape cl&eacute; pour mieux comprendre votre potentiel et vous d&eacute;marquer !<\/p>\\n<p><strong>2- &Eacute;change t&eacute;l&eacute;phonique<\/strong> : Une conversation exploratoire avec un membre de notre &eacute;quipe recrutement pour d&eacute;couvrir Concentrix et confirmer l&rsquo;ad&eacute;quation de votre profil.<\/p>\\n<p><strong>3- Entretien en pr&eacute;sentiel<\/strong> : Une discussion approfondie pour valider vos comp&eacute;tences et aligner vos ambitions avec notre culture.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Pr&ecirc;t &agrave; relever le d&eacute;fi ? <\/strong>Rejoignez l&rsquo;aventure Concentrix, l&agrave; o&ugrave; innovation et excellence se rencontrent ! <strong>\ud83d\ude80<\/strong><\/p>\",\"ats_external_id\":\"MA-248\",\"location\":\"Agadir, Agadir\",\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":\"\",\"salary_currency\":null,\"updated_at\":\"2026-10-19T01:59:12.555+02:00\",\"created_at\":\"2026-05-06T13:47:12.133+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNDg?\",\"apply_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNDg\/apply?\",\"head_count\":\"5000\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"fr\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-france\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"7\",\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"1\",\"auto_call\":\"0\",\"on_erp_listing\":\"0\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"1859\",\"campaign_id\":\"247\",\"campaign_title\":\"R1674336 Conseiller Client (F\/H) - Service Client - Agadir - Fran\u00e7ais\u00a0\",\"campaign_type\":\"job_application\",\"job_title\":\"Conseiller Client (F\/H) - Service Client - Agadir - Fran\u00e7ais\",\"street\":null,\"address\":null,\"city\":\"Agadir\",\"state\":\"Souss-Massa\",\"postal_code\":\"80000\",\"region\":\"Agadir\",\"country\":\"Morocco\",\"short_description\":\"Rejoignez l\u2019\u00e9quipe Concentrix d\u00e8s aujourd\u2019hui.\",\"long_description\":\"<p data-pm-slice=\\\"1 1 []\\\"><strong>Qui sommes-nous ?<\/strong><\/p>\\n<p>Concentrix est une entreprise internationale pr&eacute;sente dans plus de 70 pays. Nous excellons dans l'am&eacute;lioration de l'exp&eacute;rience client et l'optimisation des processus m&eacute;tiers, en aidant les entreprises &agrave; se transformer et &agrave; atteindre l'excellence dans un environnement inclusif, collaboratif et innovant.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Votre mission en tant que Conseiller Client Service Client<\/strong><\/p>\\n<p>En tant que Conseiller Client Service Client, vous jouerez un r&ocirc;le essentiel en :<\/p>\\n<ul>\\n<li>\\n<p><strong>R&eacute;pondant aux besoins des clients :<\/strong> Assurer un service de qualit&eacute; en r&eacute;pondant aux questions via t&eacute;l&eacute;phone, email ou chat.<\/p>\\n<\/li>\\n<li>\\n<p><strong>R&eacute;solvant les probl&egrave;mes :<\/strong> Identifier et traiter les demandes ou r&eacute;clamations pour garantir la satisfaction des clients.<\/p>\\n<\/li>\\n<li>\\n<p><strong>Fid&eacute;lisant les clients :<\/strong> Apporter des solutions personnalis&eacute;es pour renforcer la confiance et la fid&eacute;lit&eacute; des clients.<\/p>\\n<\/li>\\n<li>\\n<p><strong>Contribuant &agrave; l&rsquo;am&eacute;lioration continue :<\/strong> Partager les retours des clients pour optimiser nos services et processus.<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Ce que nous vous offrons <\/strong><\/p>\\n<p>Chez Concentrix, nous faisons de la valorisation de nos talents une priorit&eacute;. Voici les avantages uniques que nous proposons pour reconna&icirc;tre votre contribution :<\/p>\\n<ul>\\n<li>\\n<p><strong>Une r&eacute;mun&eacute;ration attractive avec des primes suppl&eacute;mentaires<\/strong> :<\/p>\\n<\/li>\\n<ul>\\n<li>\\n<p>Prime de langue d&eacute;di&eacute;e &agrave; nos Game-Changers multilingues.<\/p>\\n<\/li>\\n<li>\\n<p>Prime de r&eacute;gularit&eacute; d&egrave;s le 12\u1d49 mois et primes de performance motivantes.<\/p>\\n<\/li>\\n<li>\\n<p>Prime sp&eacute;ciale A&iuml;d El Adha.<\/p>\\n<\/li>\\n<\/ul>\\n<li>\\n<p><strong>Des avantages sociaux exceptionnels<\/strong> :<\/p>\\n<\/li>\\n<ul>\\n<li>\\n<p>Assurance sant&eacute; avantageuse et retraite compl&eacute;mentaire apr&egrave;s un an.<\/p>\\n<\/li>\\n<li>\\n<p>Horaires flexibles avec la possibilit&eacute; de t&eacute;l&eacute;travail apr&egrave;s une p&eacute;riode d&rsquo;int&eacute;gration.<\/p>\\n<\/li>\\n<li>\\n<p>Acc&egrave;s gratuit &agrave; notre salle de sport.<\/p>\\n<\/li>\\n<li>\\n<p>Transport assur&eacute;&nbsp;vous permettant de vous rendre sur votre lieu de travail en toute s&eacute;curit&eacute; et sans contrainte logistique.<\/p>\\n<\/li>\\n<li>\\n<p>Formation continue pour d&eacute;velopper vos comp&eacute;tences et d&rsquo;acqu&eacute;rir de nouvelles connaissances adapt&eacute;es au poste.<\/p>\\n<\/li>\\n<\/ul>\\n<li>\\n<p><strong>Un environnement de travail dynamique :<\/strong><\/p>\\n<\/li>\\n<ul>\\n<li>\\n<p>Animations &agrave; th&egrave;me et cadeaux tout au long de l'ann&eacute;e pour renforcer l'esprit d'&eacute;quipe.<\/p>\\n<\/li>\\n<\/ul>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Le profil de nos Game-Changers<\/strong><\/p>\\n<p>Nous recherchons des talents qui :<\/p>\\n<ul>\\n<li>\\n<p><strong>Ma&icirc;trisent parfaitement le fran&ccedil;ais<\/strong>, aussi bien &agrave; l&rsquo;&eacute;crit qu&rsquo;&agrave; l&rsquo;oral. \ud83d\udde3\ufe0f<\/p>\\n<\/li>\\n<li>\\n<p><strong>Poss&egrave;dent un excellent sens de la communication<\/strong>, sont organis&eacute;s, autonomes et adoptent une attitude positive. \ud83d\udca1<\/p>\\n<\/li>\\n<li>\\n<p><strong>Ma&icirc;trisent les outils digitaux <\/strong>et font preuve d'une curiosit&eacute; naturelle pour adopter de nouvelles technologies. \ud83d\udda5\ufe0f<\/p>\\n<\/li>\\n<li>\\n<p><strong>Rel&egrave;vent les d&eacute;fis avec enthousiasme<\/strong> et sont passionn&eacute;s par la satisfaction client. \ud83c\udf1f<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>Notre processus de recrutement<\/strong><\/p>\\n<p><strong>1- Tests en ligne (1h)<\/strong> : Une fois votre candidature r&eacute;ceptionn&eacute;e, vous recevrez un email vous invitant &agrave; participer &agrave; une s&eacute;rie de tests en ligne. Ces &eacute;valuations interactives sont con&ccedil;ues pour valoriser vos comp&eacute;tences linguistiques, techniques, ainsi que votre personnalit&eacute;. Une &eacute;tape cl&eacute; pour mieux comprendre votre potentiel et vous d&eacute;marquer !<\/p>\\n<p><strong>2- &Eacute;change t&eacute;l&eacute;phonique<\/strong> : Une conversation exploratoire avec un membre de notre &eacute;quipe recrutement pour d&eacute;couvrir Concentrix et confirmer l&rsquo;ad&eacute;quation de votre profil.<\/p>\\n<p><strong>3- Entretien en pr&eacute;sentiel<\/strong> : Une discussion approfondie pour valider vos comp&eacute;tences et aligner vos ambitions avec notre culture.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Pr&ecirc;t &agrave; relever le d&eacute;fi ? <\/strong>Rejoignez l&rsquo;aventure Concentrix, l&agrave; o&ugrave; innovation et excellence se rencontrent ! <strong>\ud83d\ude80<\/strong><\/p>\",\"ats_external_id\":\"MA-247\",\"location\":\"Agadir, Agadir\",\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":\"\",\"salary_currency\":null,\"updated_at\":\"2026-10-20T01:59:15.463+02:00\",\"created_at\":\"2026-05-06T13:18:17.036+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNDc?\",\"apply_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNDc\/apply?\",\"head_count\":\"5000\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"fr\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-france\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"7\",\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"1\",\"auto_call\":\"0\",\"on_erp_listing\":\"0\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"1860\",\"campaign_id\":\"246\",\"campaign_title\":\"R1674325 Conseiller Client (F\/H) - T\u00e9l\u00e9vente - Agadir - Fran\u00e7ais (permanente) (Ouverte)\",\"campaign_type\":\"job_application\",\"job_title\":\"Conseiller Client (F\/H) - T\u00e9l\u00e9vente - Agadir - Fran\u00e7ais\",\"street\":null,\"address\":null,\"city\":\"Agadir\",\"state\":\"Souss-Massa\",\"postal_code\":\"80000\",\"region\":\"Agadir\",\"country\":\"Morocco\",\"short_description\":\"Rejoignez l\u2019\u00e9quipe Concentrix d\u00e8s aujourd\u2019hui.\",\"long_description\":\"<p data-pm-slice=\\\"1 1 []\\\"><strong>Qui sommes-nous ?<\/strong><\/p>\\n<p><strong>Concentrix<\/strong> est une entreprise internationale pr&eacute;sente dans plus de 70 pays. Nous excellons dans l'am&eacute;lioration de l'exp&eacute;rience client et l'optimisation des processus m&eacute;tiers, en aidant les entreprises &agrave; se transformer et &agrave; atteindre l'excellence dans un environnement inclusif, collaboratif et innovant.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Ta mission en tant que Conseiller(e) Client en T&eacute;l&eacute;vente<\/strong><\/p>\\n<p>En tant que Conseiller(e) Client T&eacute;l&eacute;vente, tu joueras un r&ocirc;le essentiel :<\/p>\\n<ul>\\n<li>\\n<p><strong>En promouvant des produits ou services de nos clients <\/strong>:&nbsp; Identifier et r&eacute;pondre avec pr&eacute;cision aux besoins des clients afin de leur offrir des solutions sur mesure.<\/p>\\n<\/li>\\n<li>\\n<p><strong>En n&eacute;gociant et fid&eacute;lisant<\/strong> :&nbsp; Transformer chaque interaction en opportunit&eacute;, conclure des ventes et b&acirc;tir des relations durables.<\/p>\\n<\/li>\\n<li>\\n<p><strong>En boostant la performance collective<\/strong> :&nbsp; Partager tes id&eacute;es et contribuer activement &agrave; l&rsquo;optimisation continue de nos processus.<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Ce que nous vous offrons <\/strong><\/p>\\n<p>Chez <strong>Concentrix<\/strong>, nous valorisons le potentiel de chacun en proposant des opportunit&eacute;s sur mesure, avec une r&eacute;mun&eacute;ration ajust&eacute;e &agrave; ton exp&eacute;rience, que tu sois d&eacute;butant(e) motiv&eacute;(e) , ou expert(e) &nbsp;en vente directe.<\/p>\\n<p>Voici les avantages uniques que nous proposons pour reconna&icirc;tre ta contribution :<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Une r&eacute;mun&eacute;ration attractive et personnalis&eacute;e selon ton niveau d&rsquo;exp&eacute;rience&nbsp;:<\/strong><\/p>\\n<ul>\\n<li>\\n<p>Un package de <strong>7100 DH<\/strong> d&egrave;s le premier mois si tu as une exp&eacute;rience confirm&eacute;e dans la t&eacute;l&eacute;vente.<\/p>\\n<\/li>\\n<li>\\n<p>Si tu es d&eacute;butant (e) , un <strong>package exceptionnel de 4600 DH<\/strong> t&rsquo;est propos&eacute;(e).<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>En plus de ta r&eacute;mun&eacute;ration, tu b&eacute;n&eacute;ficieras de primes exceptionnelles :<\/strong><\/p>\\n<ul>\\n<li>\\n<p>Formation r&eacute;mun&eacute;r&eacute;e d&egrave;s le 1er mois d&rsquo;int&eacute;gration.<\/p>\\n<\/li>\\n<li>\\n<p>Prime illimit&eacute;e en fonction de l&rsquo;atteinte de tes objectifs.<\/p>\\n<\/li>\\n<li>\\n<p>Prime de langue d&eacute;di&eacute;e &agrave; nos Game-Changers multilingues.<\/p>\\n<\/li>\\n<li>\\n<p>Prime de r&eacute;gularit&eacute; d&egrave;s le 12\u1d49 mois et primes de performance motivantes.<\/p>\\n<\/li>\\n<li>\\n<p>Prime sp&eacute;ciale A&iuml;d El Adha.<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>De nombreux avantages suppl&eacute;mentaires <\/strong>:<\/p>\\n<ul>\\n<li>\\n<p>Assurance sant&eacute; avantageuse et retraite compl&eacute;mentaire apr&egrave;s un an.<\/p>\\n<\/li>\\n<li>\\n<p>Consultations t&eacute;l&eacute;m&eacute;decine gratuites disponibles 7j\/7 pour toute ta petite famille.<\/p>\\n<\/li>\\n<li>\\n<p>Horaires flexibles avec la possibilit&eacute; de t&eacute;l&eacute;travail apr&egrave;s une p&eacute;riode d&rsquo;int&eacute;gration.<\/p>\\n<\/li>\\n<li>\\n<p>Acc&egrave;s gratuit &agrave; nos salles de sport et offre de cr&egrave;ches d&rsquo;entreprises.<\/p>\\n<\/li>\\n<li>\\n<p>Formation continue pour d&eacute;velopper tes comp&eacute;tences et d&rsquo;acqu&eacute;rir de nouvelles connaissances adapt&eacute;es au poste.<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>Un environnement de travail dynamique<\/strong> :<\/p>\\n<ul>\\n<li>\\n<p>Animations &agrave; th&egrave;me et cadeaux tout au long de l'ann&eacute;e pour renforcer l'esprit d'&eacute;quipe.<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Le profil de nos Game-Changers<\/strong><\/p>\\n<p>Nous recherchons des talents qui :<\/p>\\n<ul>\\n<li>\\n<p><strong>Ma&icirc;trisent parfaitement le fran&ccedil;ais<\/strong>, aussi bien &agrave; l&rsquo;&eacute;crit qu&rsquo;&agrave; l&rsquo;oral. \ud83d\udde3\ufe0f<\/p>\\n<\/li>\\n<li>\\n<p><strong>Poss&egrave;dent un excellent sens de la communication<\/strong>, qui sont organis&eacute;s(e), autonomes et adoptent une attitude positive. \ud83d\udca1<\/p>\\n<\/li>\\n<li>\\n<p><strong>Ma&icirc;trisent les outils digitaux <\/strong>et font preuve d'une curiosit&eacute; naturelle pour adopter de nouvelles technologies. \ud83d\udda5\ufe0f<\/p>\\n<\/li>\\n<li>\\n<p><strong>Rel&egrave;vent les d&eacute;fis avec enthousiasme<\/strong> et qui sont passionn&eacute;s(e) par la satisfaction client. \ud83c\udf1f<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Notre processus de recrutement<\/strong><\/p>\\n<p><strong>Tests en ligne (1h)<\/strong> : Une fois ta candidature r&eacute;ceptionn&eacute;e, tu recevras un email t&rsquo;invitant &agrave; participer &agrave; une s&eacute;rie de tests en ligne. Ces &eacute;valuations interactives sont con&ccedil;ues pour valoriser tes comp&eacute;tences linguistiques, techniques, ainsi que ta personnalit&eacute;. Une &eacute;tape cl&eacute; pour mieux comprendre ton potentiel et te d&eacute;marquer !<\/p>\\n<p><strong>&Eacute;change t&eacute;l&eacute;phonique<\/strong> : Une conversation exploratoire avec un membre de notre &eacute;quipe recrutement pour d&eacute;couvrir <strong>Concentrix<\/strong> et confirmer l&rsquo;ad&eacute;quation de ton profil.<\/p>\\n<p><strong>Entretien en pr&eacute;sentiel<\/strong> : Une discussion approfondie pour valider tes comp&eacute;tences et aligner tes ambitions avec notre culture.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Pr&ecirc;t(e) &agrave; relever le d&eacute;fi ? <\/strong>Rejoins l&rsquo;aventure <strong>Concentrix<\/strong>, l&agrave; o&ugrave; innovation et excellence se rencontrent ! <strong>\ud83d\ude80<\/strong><\/p>\",\"ats_external_id\":\"MA-246\",\"location\":\"Agadir, Agadir\",\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":\"\",\"salary_currency\":null,\"updated_at\":\"2026-10-16T17:21:11.116+02:00\",\"created_at\":\"2026-05-06T13:07:26.975+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNDY?\",\"apply_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNDY\/apply?\",\"head_count\":\"5000\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-france\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"7\",\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"1\",\"auto_call\":\"0\",\"on_erp_listing\":\"1\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"1750\",\"campaign_id\":\"514\",\"campaign_title\":\"Enterprise \/ English \/ BM \/ Braga\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Representative (English-speaking) - Rent-a-Car\",\"street\":null,\"address\":null,\"city\":\"Braga\",\"state\":\"Braga District\",\"postal_code\":null,\"region\":\"Braga\",\"country\":\"Portugal\",\"short_description\":\"Experience the power of a game-changing career!\",\"long_description\":\"<p>Are you looking for what&rsquo;s next? We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as a<strong>&nbsp;Customer Service Representative for a Renta-a-car in Braga, Portugal (On-Site),<\/strong>&nbsp;you will ensure that performance goals are met across all operations. And that we fulfill client expectations related to operational excellence: high targets regarding quality, efficiency &amp; customer journey improvement.<\/p>\\n<p><strong>Career growth and personal development<\/strong><\/p>\\n<p>We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed. At Concentrix, there&rsquo;s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p><strong>What you will do in this role<\/strong><\/p>\\n<p>As a Customer Service Representative, you will:<\/p>\\n<ul>\\n<li>Assist customers through multiple channels (email or phone) enthusiastically and professionally.<\/li>\\n<li>Attract potential customers by answering questions suggesting, and adding information about all services to meet the customer needs.<\/li>\\n<li>Gather information from new customers and insert it into the platform.<\/li>\\n<li>Process and respond to contact requests promptly.<\/li>\\n<li>Contribute to creating a commitment to our client's brand.<\/li>\\n<\/ul>\\n<p><strong>Your qualifications<\/strong><\/p>\\n<p>Concentrix is a great match if you:<\/p>\\n<ul>\\n<li>Have a high level of English (C1 written and oral)<\/li>\\n<li>Have excellent communication and active listening skills<\/li>\\n<li>Have the ability to identify customers' needs and propose fast solutions<\/li>\\n<li>Are proactive, self-motivated, and a great team player<\/li>\\n<\/ul>\\n<p>If you feel you don&rsquo;t check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it&rsquo;s this or another role.<\/p>\\n<p><strong>What&rsquo;s in it for you<\/strong><\/p>\\n<p>In this role, we offer benefits that help you support your unique lifestyle:<\/p>\\n<ul>\\n<li>Competitive salary and performance bonus<\/li>\\n<li>Central location in Braga, Portugal<\/li>\\n<li>Bring-a-friend (referral) bonus opportunities<\/li>\\n<li>Full paid training on the company and the project you'll be working on<\/li>\\n<li>Career development programs<\/li>\\n<\/ul>\\n<p><strong>Experience the best version of you!<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p><strong>Concentrix is an equal-opportunity employer<\/strong><\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em><\/p>\\n<p><strong>Eligibility to work<\/strong><\/p>\\n<p>In accordance with Portugal&rsquo;s law, only applicants who are legally authorized to work in Portugal will be considered for this position.<\/p>\\n<p>&nbsp;<\/p>\",\"ats_external_id\":\"PT-514\",\"location\":\"Braga, Braga\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-20T00:59:03.673+01:00\",\"created_at\":\"2026-05-06T12:50:49.227+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81MTQ?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81MTQ\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"3\",\"auto_call\":\"0\",\"on_erp_listing\":\"0\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"259\",\"campaign_id\":\"549\",\"campaign_title\":\"German | Customer Service | Athens | Customer Care Consultant (German Ad)\",\"campaign_type\":\"job_application\",\"job_title\":\"German Speaking Customer Care Consultant (m\/w\/d)\",\"street\":\"\",\"address\":\"\",\"city\":\"Athens\",\"state\":null,\"postal_code\":null,\"region\":null,\"country\":\"Greece\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p><span data-contrast=\\\"auto\\\">Stellenbeschreibung<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"auto\\\">Wir suchen einen <strong>Customer Care Consultant (m\/w\/d)<\/strong> zur professionellen Betreuung von Kunden in einem dynamischen E-Commerce- und Technologieumfeld.&nbsp;<\/span><span data-contrast=\\\"auto\\\">Werde<\/span><span data-contrast=\\\"auto\\\">&nbsp;Teil unseres <strong>#GameChangers-Teams in Griechenland <\/strong>und&nbsp;<\/span><span data-contrast=\\\"auto\\\">bringe<\/span><span data-contrast=\\\"auto\\\">&nbsp;<\/span><span data-contrast=\\\"auto\\\">deine<\/span><span data-contrast=\\\"auto\\\">&nbsp;Kommunikationsst&auml;rke in einem internationalen Umfeld ein.<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><strong>Warum&nbsp;du&nbsp;bei uns arbeiten&nbsp;solltest&nbsp;<\/strong><\/p>\\n<p><span data-contrast=\\\"auto\\\">Du&nbsp;bist<\/span><span data-contrast=\\\"auto\\\">&nbsp;begeistert davon, au&szlig;ergew&ouml;hnliche Kundenerlebnisse zu schaffen und Kunden dabei zu helfen, die passenden L&ouml;sungen zu finden? Dann&nbsp;<\/span><span data-contrast=\\\"auto\\\">werde Teil<\/span><span data-contrast=\\\"auto\\\">&nbsp;unseres offenen, multikulturellen <strong>#GameChangers-Teams bei Concentrix Griechenland<\/strong> und&nbsp;<\/span><span data-contrast=\\\"auto\\\">setze&nbsp;deine<\/span><span data-contrast=\\\"auto\\\">&nbsp;Deutschkenntnisse in einem modernen, schnelllebigen Umfeld ein.<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"auto\\\">Kein Tag ist wie der andere &ndash;&nbsp;<\/span><span data-contrast=\\\"auto\\\">du&nbsp;schaff<\/span><span data-contrast=\\\"auto\\\">st&nbsp;wertvolle und nachhaltige Kundenerlebnisse f&uuml;r eine Vielzahl von Kunden und einige der weltweit bekanntesten Marken.<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><strong>Deine&nbsp;Aufgaben:&nbsp;<\/strong><\/p>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"7\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"1\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Professionelle und effiziente Bearbeitung von eingehenden Anrufen und Chat-Anfragen<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"7\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"2\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Analyse und Bewertung der Kundenbed&uuml;rfnisse zur Sicherstellung einer hohen Zufriedenheit<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"7\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"3\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Aufbau vertrauensvoller Kundenbeziehungen durch offene und interaktive Kommunikation<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"7\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"4\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Bereitstellung von korrekten, vollst&auml;ndigen und zeitnahen Informationen mithilfe geeigneter Tools und Methoden<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"7\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"5\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Erreichung individueller und teambezogener Leistungsziele, einschlie&szlig;lich Call-Quoten<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"7\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"6\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Pflege und Dokumentation von Kundeninteraktionen, Bearbeitung von Konten und Ablage von Unterlagen<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"7\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"7\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Konsequente Einhaltung aller Kommunikationsrichtlinien, Prozesse und internen Vorgaben<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<p><strong>Dein&nbsp;Profil:&nbsp;<\/strong><\/p>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"8\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"1\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Flie&szlig;ende Deutschkenntnisse<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"8\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"2\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Erfahrung im Kundenservice oder als Client Service Representative<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"8\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"3\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Starke Kundenorientierung und Verst&auml;ndnis f&uuml;r unterschiedliches Kundenverhalten<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"8\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"4\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Klare, professionelle Kommunikationsweise sowie Probleml&ouml;sungs- und aktives Zuh&ouml;ren-F&auml;higkeiten<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"8\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"5\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Sehr gute schriftliche Kommunikationsf&auml;higkeiten<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"8\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"6\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">F&auml;higkeit zu Multitasking, Priorisierung und Arbeiten in einem dynamischen, zielorientierten Umfeld<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"8\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"7\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Hohes Verantwortungsbewusstsein und Stolz auf die eigene Leistung und deren Beitrag zum Unternehmenserfolg<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<p><strong>Was wir bieten:&nbsp;<\/strong><\/p>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"9\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"1\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Unbefristeter Arbeitsvertrag<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"9\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"2\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Attraktives Verg&uuml;tungspaket (14 Geh&auml;lter pro Jahr)<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"9\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"3\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">10 % monatlicher Leistungsbonus<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"9\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"4\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">T&auml;gliche Verpflegungspauschale &uuml;ber die Up Hellas Mastercard<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"9\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"5\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Private Krankenversicherung inkl. Zahnzusatzversicherung<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"9\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"6\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Internationale Karrierem&ouml;glichkeiten &uuml;ber das Concentrix International Mobility Program<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"9\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"7\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Mitarbeiterevents<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"9\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"8\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Kostenloses Fitnessstudio, Wellbeing-Aktivit&auml;ten und ein Dachkino mit Blick auf die Akropolis<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"9\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"9\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Gemeinsame Mittagspausen in unserem neuen Restaurant<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<p><span data-contrast=\\\"auto\\\">Du&nbsp;teilst<\/span><span data-contrast=\\\"auto\\\">&nbsp;unsere Werte Anerkennung, Integrit&auml;t, Zusammenhalt und Engagement und&nbsp;<\/span><span data-contrast=\\\"auto\\\">m&ouml;chte<\/span><span data-contrast=\\\"auto\\\">st&nbsp;gemeinsam mit uns den &bdquo;Wow-Effekt&ldquo; schaffen? Entscheidend ist weniger&nbsp;<\/span><span data-contrast=\\\"auto\\\">dein<\/span><span data-contrast=\\\"auto\\\">&nbsp;beruflicher Hintergrund als vielmehr&nbsp;<\/span><span data-contrast=\\\"auto\\\">deine<\/span><span data-contrast=\\\"auto\\\">&nbsp;Motivation und Pers&ouml;nlichkeit, die&nbsp;<\/span><span data-contrast=\\\"auto\\\">dich<\/span><span data-contrast=\\\"auto\\\">&nbsp;zu einem wertvollen Teil unserer offenen Community machen.<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><em><span data-contrast=\\\"auto\\\">Bitte&nbsp;<\/span><\/em><em><span data-contrast=\\\"auto\\\">beachte:<\/span><\/em><em><span data-contrast=\\\"auto\\\">&nbsp;Nicht-EU-B&uuml;rger ben&ouml;tigen eine g&uuml;ltige Arbeitserlaubnis f&uuml;r Griechenland.<\/span><\/em><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"auto\\\"><strong>Concentrix Griechenland<\/strong> ist ein Arbeitgeber der Chancengleichheit.<\/span>&nbsp;<br \/><span data-contrast=\\\"auto\\\">Vielfalt wird als zentrale St&auml;rke betrachtet &ndash; unabh&auml;ngig von Geschlecht, Alter, Religion, ethnischer Herkunft oder anderen gesetzlich gesch&uuml;tzten Merkmalen.<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\",\"ats_external_id\":\"GR-549\",\"location\":\"Athens\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-19T13:12:58.358+03:00\",\"created_at\":\"2026-05-05T13:09:07.905+03:00\",\"latitude\":\"37.9838096\",\"longitude\":\"23.7275388\",\"landing_page_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81NDk?\",\"apply_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81NDk\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":\"retail\",\"contract_type\":\"permanent\",\"locale\":\"de\",\"remote_type\":\"wfh_flexible\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-greece\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"1\",\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"1\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":\"0\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"582\",\"campaign_id\":\"208\",\"campaign_title\":\"NL - Ayvens - Groningen \",\"campaign_type\":\"job_application\",\"job_title\":\"Klantenservicemedewerker Ayvens Groningen \",\"street\":null,\"address\":null,\"city\":\"Groningen\",\"state\":\"Groningen\",\"postal_code\":null,\"region\":\"Groningen\",\"country\":\"Netherlands\",\"short_description\":\"Wij zoeken jou voor ons Ayvens team! \",\"long_description\":\"<p>Ben jij graag degene die mensen snel weer op weg helpt? Voor Ayvens zoeken we klantenservicemedewerkers die huidige en toekomstige leaserijders helpen met uiteenlopende vragen. Geen dag is hetzelfde: je denkt mee, zoekt naar oplossingen en zorgt ervoor dat iedere klant duidelijk weet waar hij of zij aan toe is.<\/p>\\n<p>Je hoeft natuurlijk nog niet alles te weten over leasing. Tijdens de betaalde training leer je alles wat je nodig hebt om klanten met vertrouwen verder te helpen. Een afwisselende functie met veel klantcontact, waarin je deels vanuit huis kunt werken.<\/p>\\n<p><br \/><strong>Wat ga je doen in deze functie?<\/strong><\/p>\\n<p>Voor een opdracht bij Ayvens ga jij aan de slag als eerste aanspreekpunt voor huidige en toekomstige leaserijders. Zij nemen contact met je op met verschillende vragen rondom hun leaseauto en dienstverlening.<\/p>\\n<p>Jij luistert goed, stelt de juiste vragen en zoekt naar een passende oplossing. Soms kun je iemand direct verder helpen en soms zoek je iets voor de klant uit of schakel je met een andere afdeling. Wat de vraag ook is: jij zorgt voor duidelijke, vriendelijke en persoonlijke communicatie.<\/p>\\n<p>Juist doordat je met allerlei verschillende vragen en situaties te maken krijgt, blijft het werk afwisselend en leer je steeds meer over de wereld van leasing.<\/p>\\n<p>Het aanvragen van een VOG is verplicht. Deze moet binnen zes weken aangeleverd zijn.<\/p>\\n<p><strong>Wat krijg je van ons?<\/strong><\/p>\\n<p>* Een startsalaris van &euro;15,28 bruto per uur;<br \/>* De mogelijkheid om je salaris inclusief vakantiegeld te laten uitbetalen;<br \/>* Een pensioenregeling van 6,2%, inclusief partner- en wezenpensioen;<br \/>* 25 verlofdagen op basis van een fulltime contract;<br \/>* Een betaalde training van 5 werkdagen;<br \/>* De mogelijkheid om 50% thuis en 50% op kantoor te werken;<br \/>* Ruimte om jezelf verder te ontwikkelen en door te groeien binnen Concentrix.<\/p>\\n<p><strong>Wat vragen wij van jou?<\/strong><\/p>\\n<p>\ud83c\udf1f Je bent 20 tot 28 uur per week beschikbaar.<\/p>\\n<p>\ud83d\udcc5 Je bent beschikbaar voor een fulltime training van 2 weken.<\/p>\\n<p>\ud83d\udcac Je spreekt en schrijft vloeiend Nederlands en Engels.<\/p>\\n<p>\ud83d\udcbb Je kunt goed schakelen tussen verschillende systemen op de computer.<\/p>\\n<p>\ud83c\udfaf Je vindt het leuk om met mensen mee te denken en zoekt graag naar een passende oplossing.<\/p>\\n<p>Denk je dat je niet aan ieder punt voldoet? Ook dan moedigen we je aan om te solliciteren. We kijken graag samen of deze of een andere functie binnen Concentrix bij je past.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Solliciteer direct!<\/strong><\/p>\\n<p>Benieuwd naar deze uitdaging? Klik op de knop om direct te solliciteren of neem contact op met Shannon Kuiper via shannon.kuiper@concentrix.com &ndash; 06-20465807.<\/p>\",\"ats_external_id\":\"NL-208\",\"location\":\"Groningen, Groningen\",\"job_type\":\"\",\"salary\":\"15.28\",\"salary_type\":\"hourly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-10-15T09:06:02.108+02:00\",\"created_at\":\"2026-05-05T12:57:40.963+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-netherlands.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMDg?\",\"apply_url\":\"https:\/\/concentrix-netherlands.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMDg\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"nl\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-netherlands\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"2\",\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"1\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":\"1\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"1751\",\"campaign_id\":\"485\",\"campaign_title\":\"ByteDance LM ANSA \/ Spanish  \/ BM \/ Porto \/ ad in spanish\",\"campaign_type\":\"job_application\",\"job_title\":\"Moderador de Contenidos en Espa\u00f1ol \u2013 Redes sociales\",\"street\":null,\"address\":null,\"city\":\"Porto\",\"state\":\"Porto District\",\"postal_code\":null,\"region\":\"Porto\",\"country\":\"Portugal\",\"short_description\":\"Experimenta el poder de una carrera revolucionaria\",\"long_description\":\"<p>Est&aacute;s buscando tu pr&oacute;ximo paso? Somos una empresa global, l&iacute;der en tecnolog&iacute;a y servicios que impulsa las marcas del futuro. Ayudamos a marcas reconocidas &mdash;las que utilizas cada d&iacute;a&mdash; a mejorar sus negocios mediante tecnolog&iacute;a y soluciones integradas, en m&aacute;s de 70 pa&iacute;ses. Y nos enorgullece ser reconocidos con premios como \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; y \\\"Best Company Culture,&rdquo; a&ntilde;o tras a&ntilde;o.<\/p>\\n<p>Si buscas crecer e inspirarte, como <strong>Moderador de Contenidos <\/strong><strong>en Oporto, Portugal (On-Site)<\/strong>, pondr&aacute;s en pr&aacute;ctica tus habilidades, apoyando diferentes &aacute;reas de redes sociales de nuestro cliente. Adem&aacute;s, ser&aacute;s una parte activa en garantizar el cumplimiento de las directrices del cliente, promoviendo y participando en la mejora continua de los servicios ofrecidos a todos los usuarios.<\/p>\\n<p><strong>Crecimiento profesional y desarrollo personal<\/strong><\/p>\\n<p>Te proporcionaremos toda la formaci&oacute;n, tecnolog&iacute;as de vanguardia y el apoyo continuo que necesitas para tener &eacute;xito. En Concentrix, existe un verdadero potencial de crecimiento personal y profesional. &iexcl;Aproximadamente el 80% de nuestros managers y l&iacute;deres han sido promovidos internamente! Por eso ofrecemos una amplia variedad de programas GRATUITOS de formaci&oacute;n y desarrollo de liderazgo, dise&ntilde;ados para ayudarte a construir la carrera que siempre has imaginado.<\/p>\\n<p><strong>Qu&eacute; har&aacute;s en este puesto<\/strong><\/p>\\n<p>Como Moderador de Contenidos, vas a:<\/p>\\n<ul>\\n<li>Desde el inicio, participar activamente en la b&uacute;squeda de iniciativas para mejorar el servicio y la experiencia global del usuario<\/li>\\n<li>Revisar, auditar y moderar contenidos generados por usuarios finales, incluyendo aspectos relacionados con derechos de autor<\/li>\\n<li>Desempe&ntilde;ar un papel activo en la revisi&oacute;n del comportamiento de los usuarios y asegurar el cumplimiento de las normas en redes sociales<\/li>\\n<li>Analizar reportes siguiendo protocolos, procedimientos e instrucciones, manteniendo un alto nivel de calidad en cada caso<\/li>\\n<li>Actuar como punto central de moderaci&oacute;n entre los usuarios de redes sociales, aplicando las directrices en contextos complejos y en constante evoluci&oacute;n<\/li>\\n<li>Tomar decisiones de forma aut&oacute;noma ante situaciones desafiantes, potencialmente sensibles o cr&iacute;ticas para el negocio<\/li>\\n<\/ul>\\n<p><strong>Tus cualificaciones<\/strong><\/p>\\n<p>Concentrix es una excelente opci&oacute;n para ti si:<\/p>\\n<ul>\\n<li>Tienes un nivel alto de espa&ntilde;ol (C1), tanto escrito como oral<\/li>\\n<li>Tienes un buen nivel de ingl&eacute;s (B2), tanto escrito como oral<\/li>\\n<li>Tienes al menos 6 meses de experiencia relevante en &aacute;reas relacionadas<\/li>\\n<li>Tienes una fuerte orientaci&oacute;n al cliente<\/li>\\n<li>Tienes alta tolerancia al trabajo repetitivo en un entorno din&aacute;mico y de alta productividad<\/li>\\n<li>Eres capaz de trabajar tanto en equipo como de forma aut&oacute;noma<\/li>\\n<\/ul>\\n<p>Si sientes que no cumples con todos los requisitos, te animamos a postularte igualmente. Haremos todo lo posible por encontrar una oportunidad que encaje con tu perfil, ya sea en este u otro puesto.<\/p>\\n<p><strong>Qu&eacute; te ofrecemos<\/strong><\/p>\\n<p>En este puesto, ofrecemos beneficios que apoyan tu estilo de vida:<\/p>\\n<ul>\\n<li>Salario competitivo (fijo y bonificaciones adicionales)<\/li>\\n<li>Ubicaci&oacute;n c&eacute;ntrica en Oporto, Portugal<\/li>\\n<li>Oportunidades de bonificaci&oacute;n con el programa Refer a Friend<\/li>\\n<li>Formaci&oacute;n completa y remunerada sobre la empresa y el proyecto<\/li>\\n<li>Programas de desarrollo profesional<\/li>\\n<\/ul>\\n<p><strong>Vive tu mejor versi&oacute;n!<\/strong><\/p>\\n<p>Si todo esto te parece el siguiente paso ideal en tu carrera profesional, queremos conocerte. Post&uacute;late hoy y descubre por qu&eacute; m&aacute;s de 440.000 game-changers en todo el mundo eligen Concentrix como su &ldquo;empleador de referencia&rdquo;.<\/p>\\n<p><strong>Concentrix es una empresa que promueve la igualdad de oportunidades<\/strong><\/p>\\n<p>Estamos orgullosamente unidos como un solo equipo, una sola empresa, a nivel global. Estamos comprometidos con la igualdad de oportunidades de empleo para todos los candidatos y con un entorno laboral libre de discriminaci&oacute;n y acoso. Todas nuestras pr&aacute;cticas de selecci&oacute;n se basan en las necesidades del negocio, los requisitos del puesto y las cualificaciones profesionales, sin tener en cuenta raza, edad, identidad de g&eacute;nero, orientaci&oacute;n sexual, religi&oacute;n, etnia, estado familiar o parental, nacionalidad, discapacidad o cualquier otra clasificaci&oacute;n protegida por las leyes nacionales aplicables.<\/p>\\n<p><strong>Elegibilidad para trabajar<\/strong><\/p>\\n<p>De acuerdo con la legislaci&oacute;n portuguesa, solo se considerar&aacute;n candidatos que est&eacute;n legalmente autorizados para trabajar en Portugal.<\/p>\\n<p>&nbsp;<\/p>\",\"ats_external_id\":\"PT-485\",\"location\":\"Porto, Porto\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-09-26T00:59:04.010+01:00\",\"created_at\":\"2026-05-04T14:53:38.927+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80ODU?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80ODU\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"es\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"3\",\"auto_call\":\"0\",\"on_erp_listing\":\"0\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"1752\",\"campaign_id\":\"484\",\"campaign_title\":\"ByteDance LM ANSA \/ Spanish \/ BM \/ Porto\",\"campaign_type\":\"job_application\",\"job_title\":\"Content Moderation (Spanish-speaking) - Social Media\",\"street\":null,\"address\":null,\"city\":\"Porto\",\"state\":\"Porto District\",\"postal_code\":null,\"region\":\"Porto\",\"country\":\"Portugal\",\"short_description\":\"Experience the power of a game-changing career\",\"long_description\":\"<p>Are you looking for what&rsquo;s next? We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as a<strong>&nbsp;Content Moderator in Porto, Portugal (On-Site)<\/strong>&nbsp;you will make use of your skills, supporting our client's different areas of social media. And be an active part in ensuring client guidelines, promoting, and actively participating in the service improvements provided to all users.<\/p>\\n<p><strong>Career growth and personal development<\/strong><\/p>\\n<p>We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed. At Concentrix, there&rsquo;s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p><strong>What you will do in this role<\/strong><\/p>\\n<p>As a Content Moderator, you will:<\/p>\\n<ul>\\n<li>From the beginning, you will take an active role in continuously seeking for initiatives to enhance service and improve the overall user experience;<\/li>\\n<li>Review, audit and moderate contents from the end customer and copyright;<\/li>\\n<li>Take an active role in reviewing user behaviors as well as ensuring the rules of the Social Media areas;<\/li>\\n<li>Analyse reports according to protocols, procedures and instructions as starting point, maintaining a high level of quality in each report;<\/li>\\n<li>Be a central point of moderation between Social Media users, applying our guidelines with reference to nuanced and context-dependent policies in an evolving environment;<\/li>\\n<li>Make autonomous decisions against challenging issues of a potentially sensitive or business-critical nature.<\/li>\\n<\/ul>\\n<p><strong>Your qualifications<\/strong><\/p>\\n<p>Concentrix is a great match if you:<\/p>\\n<ul>\\n<li>Are fluent, both, verbal and written in Spanish (C1)<\/li>\\n<li>Are fluent, both, verbal and written in English (B2)<\/li>\\n<li>Have at least 6 months of relevant experience in related fields<\/li>\\n<li>Have a strong customer service oriented skills<\/li>\\n<li>Have high tolerance for repetitive work in a fast-paced, high production work environment<\/li>\\n<li>Have the ability to work as a team member, as well as independently<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p>If you feel you don&rsquo;t check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it&rsquo;s this or another role.<\/p>\\n<p><strong>What&rsquo;s in it for you<\/strong><\/p>\\n<p>In this role, we offer benefits that help you support your unique lifestyle:<\/p>\\n<ul>\\n<li>Competitive salary and performance bonus<\/li>\\n<li>Central location in Porto,&nbsp;Portugal<\/li>\\n<li>Bring-a-friend (referral) bonus opportunities<\/li>\\n<li>Full paid training on the company and the project you'll be working on<\/li>\\n<li>Career development programs<\/li>\\n<\/ul>\\n<p><strong>Experience the best version of you!<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p><strong>Concentrix is an equal-opportunity employer<\/strong><\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em><\/p>\\n<p><strong>Eligibility to work<\/strong><\/p>\\n<p>In accordance with Portugal&rsquo;s law, only applicants who are legally authorized to work in Portugal will be considered for this position.<\/p>\\n<p>&nbsp;<\/p>\",\"ats_external_id\":\"PT-484\",\"location\":\"Porto, Porto\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-08-03T00:59:03.714+01:00\",\"created_at\":\"2026-05-04T14:51:09.058+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80ODQ?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80ODQ\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"3\",\"auto_call\":\"0\",\"on_erp_listing\":\"0\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"1484\",\"campaign_id\":\"170\",\"campaign_title\":\"Vodafone\",\"campaign_type\":\"job_application\",\"job_title\":\"Assistenza Clienti Inbound B2B e B2C - Part Time\",\"street\":null,\"address\":null,\"city\":\"Lecce\",\"state\":\"Apulia\",\"postal_code\":\"73100\",\"region\":\"Puglia\",\"country\":\"Italy\",\"short_description\":\"Join Concentrix Today!\",\"long_description\":\"<p data-pm-slice=\\\"1 1 []\\\">La tua passione nel dare supporto agli altri ti aiuter&agrave; a relazionarti con i clienti e i colleghi.<\/p>\\n<div>Siamo alla ricerca di Customer Support Specialist che desiderano crescere in un contesto internazionale, innovativo e orientato alla tecnologia.<\/div>\\n<div>&nbsp;<\/div>\\n<div>Entra nel nostro team e aiutaci a creare esperienze semplici e positive per i clienti.<\/div>\\n<p>Esempi di lavorazioni:<\/p>\\n<ul>\\n<li><strong>Check call<\/strong>&nbsp;con il cliente finalizzata alla verifica dei requisiti documentali e di cablaggio propredeutici all'attivazione;<\/li>\\n<li><strong>Testing<\/strong>: effettuare da remoto il collaudo della linea, affinch&egrave; rispetti i requisiti tecnici previsti dal contratto di servizio;<\/li>\\n<li><strong>Welcome call:&nbsp;<\/strong>annunciare al cliente l'attivazione effettiva della linea e verifica del corretto funzionamento della connessione\/voce.<\/li>\\n<li><strong>Commerciale<\/strong>: cogliere opportunit&agrave; di upsell e girarle al team competente.<\/li>\\n<\/ul>\\n<p><strong>CHI CERCHIAMO?<\/strong><\/p>\\n<ul>\\n<li>Persone empatiche e orientate alla soluzione.<\/li>\\n<li>Appassionati di tecnologia e strumenti digitali.<\/li>\\n<li>Diploma di scuola superiore.<\/li>\\n<li>Buona conoscenza di Windows e Microsoft Office.<\/li>\\n<li>Disponibilit&agrave; su turni (5 giorni su 7), fascia oraria 08:00 - 24:00.<\/li>\\n<li>Automunito\/a o comunque capace di raggiungere la sede secondo turnazione (Lecce, Viale Del Risorgimento 4)<\/li>\\n<\/ul>\\n<p><strong>COSA OFFRIAMO?<\/strong><\/p>\\n<ul>\\n<li>Ambiente di lavoro internazionale e multiculturale;<\/li>\\n<li>\\n<div>Accesso continuo alla formazione tramite LinkedIn Learning;<\/div>\\n<\/li>\\n<li>PC aziendale;<\/li>\\n<li>Formazione iniziale pre-assuntiva della durata di 3 settimane (lun-ven, 09:00-17:30)<\/li>\\n<li>Rimborso formazione con i ticket restaurant<\/li>\\n<li>Contratto part-time 20h (con disponibilit&agrave; per ore supplementari). Durata iniziale di 2 mesi, con CCNL Telecomunicazioni, fascia B1.<\/li>\\n<li>Accesso alla piattaforma di convenzioni aziendali;<\/li>\\n<li>\\n<div>Eventi, iniziative di engagement e community interne;<\/div>\\n<\/li>\\n<li>\\n<div>Nuova sede con aree relax e spazi dedicati al benessere.<\/div>\\n<\/li>\\n<li>\\n<div>Opportunit&agrave; concrete di crescita professionale.<\/div>\\n<\/li>\\n<\/ul>\\n<div>\\n<p>Se stai cercando un lavoro che ti permetta di sviluppare competenze digitali, comunicative e tecniche, questa &egrave; la tua occasione.<\/p>\\n<p><strong>Candidati ora!<\/strong><\/p>\\n<\/div>\\n<p>&nbsp;<\/p>\\n<p><strong>CHI SIAMO<\/strong>&nbsp;&nbsp;<\/p>\\n<p>Con +440.000 game-changers in tutto il mondo, siamo specializzati nel fornire eccezionali esperienze di assistenza clienti e nel promuovere la trasformazione digitale per alcune delle pi&ugrave; importanti e migliori aziende del mercato globale. La storia di Concentrix &egrave; iniziata nel 2004 con poco pi&ugrave; di 20 persone.<\/p>\\n<p>Ci impegniamo per offrire pari opportunit&agrave; di impiego a tutte le candidate e tutti i candidati e per garantire un ambiente di lavoro privo di discriminazioni. Tutte le nostre pratiche di selezione si basano sulle esigenze aziendali, su requisiti specifici richiesti per la posizione e sulle qualifiche professionali, senza considerare razza, et&agrave;, identit&agrave; di genere, orientamento sessuale, religione, etnia, stato familiare o genitoriale, disabilit&agrave; o qualsiasi altra classificazione protetta dalle leggi nazionali applicabili.<\/p>\",\"ats_external_id\":\"IT-170\",\"location\":\"Lecce, Puglia\",\"job_type\":\"part_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-06T16:08:33.159+02:00\",\"created_at\":\"2026-05-04T14:41:26.313+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-italy.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNzA?\",\"apply_url\":\"https:\/\/concentrix-italy.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNzA\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"it\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-italy\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"1\",\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"1\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":\"0\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"1673\",\"campaign_id\":\"48\",\"campaign_title\":\"ETS\/B2B-Arabic\/Tbilisi\/Georgia\",\"campaign_type\":\"job_application\",\"job_title\":\" Associate Sales Development Representative with Arabic for the KSA Market \",\"street\":null,\"address\":null,\"city\":\"Tbilisi\",\"state\":\"Tbilisi\",\"postal_code\":null,\"region\":\"Tbilisi\",\"country\":\"Georgia\",\"short_description\":\"Join Concentrix today!\",\"long_description\":\"<p><strong>We are growing!<\/strong><\/p>\\n<p>Our new client is a leading global platform. Its main goal is to provide the best service possible. We believe that great employees are the key to a great solution. &nbsp;With your excellent expertise and communication skills, we can create a place where every customer can feel special.<\/p>\\n<h3><strong>Job Requirements:<\/strong><\/h3>\\n<ul>\\n<li><strong>Language Skills:<\/strong> Proficiency in both Arabic and English.<\/li>\\n<li><strong>Experience:<\/strong>\\n<ul>\\n<li>Experience in sales and customer service.<\/li>\\n<li>Familiarity with CRM tools like Salesforce.com is beneficial.<\/li>\\n<li>Experience in high-volume calling or outreach environments.<\/li>\\n<\/ul>\\n<\/li>\\n<li><strong>Skills:<\/strong>\\n<ul>\\n<li>Effective communication and the ability to engage prospects professionally.<\/li>\\n<li>Enthusiasm and willingness to learn in a fast-paced sales environment.<\/li>\\n<li>Strong organisational skills and ability to manage outreach commitments.<\/li>\\n<\/ul>\\n<\/li>\\n<\/ul>\\n<h3><strong>Position Details:<\/strong><\/h3>\\n<ul>\\n<li><strong>Type:<\/strong> Temporary, with the possibility of extension based on performance.<\/li>\\n<li><strong>Responsibilities:<\/strong>\\n<ul>\\n<li>Conducting outbound prospecting through various channels.<\/li>\\n<li>Responding to inbound leads and qualifying interest.<\/li>\\n<li>Scheduling calls or meetings for account executives.<\/li>\\n<li>Collaborating with sales and marketing teams to improve processes.<\/li>\\n<\/ul>\\n<\/li>\\n<\/ul>\\n<p><strong>What we offer?<\/strong><\/p>\\n<ul>\\n<li>\\n<p>Competitive salary<\/p>\\n<\/li>\\n<li>\\n<p>Permanent Work at Home after the training period. The training for the role will be conducted in the office<\/p>\\n<\/li>\\n<li>\\n<p>Medical insurance<\/p>\\n<\/li>\\n<li>\\n<p>Life insurance<\/p>\\n<\/li>\\n<li>\\n<p>Performance bonus<\/p>\\n<\/li>\\n<li>\\n<p>Internet allowance<\/p>\\n<\/li>\\n<li>\\n<p>Meal vouchers<\/p>\\n<\/li>\\n<li>\\n<p>Various career development opportunities<\/p>\\n<\/li>\\n<li>\\n<p>Annual reward and recognition events<\/p>\\n<\/li>\\n<li>\\n<p>Holiday pay<\/p>\\n<\/li>\\n<li>\\n<p>Team and Concentrix events<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>We can't wait to meet you!<\/strong><\/p>\\n<div>\\n<p><strong>Who&nbsp;are&nbsp;we?&nbsp;<\/strong><\/p>\\n<\/div>\\n<div>\\n<p>With 440,000 colleagues all over the world, we specialize in creating exceptional customer experiences and driving digital transformation for some of the world&rsquo;s biggest and best companies.&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>We&rsquo;re fanatical about our diverse and passionate people all across the world. We embrace all our different cultures, individualities, and personalities because we recognize that all our differences make us stronger together. Concentrix is an equal opportunity employer, and we process applicants without regard to disability, race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression or any other characteristic.&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>We&nbsp;show&nbsp;our&nbsp;colleagues&nbsp;how&nbsp;important&nbsp;they&nbsp;are&nbsp;by&nbsp;showering&nbsp;them&nbsp;with&nbsp;perks,&nbsp;like&nbsp;a&nbsp;culture&nbsp;of&nbsp;belonging;&nbsp;clear&nbsp;paths&nbsp;for&nbsp;career&nbsp;development;&nbsp;professional&nbsp;support,&nbsp;coaching&nbsp;and&nbsp;mentorship&nbsp;programs;&nbsp;performance-based&nbsp;pay; a&nbsp;global&nbsp;network&nbsp;of&nbsp;lifelong&nbsp;friends&nbsp;and&nbsp;peers;&nbsp;and&nbsp;more! (Like,&nbsp;lots&nbsp;more.)<\/p>\\n<\/div>\\n<p>Location:<\/p>\\n<p>GEO Tbilisi - Vake Plaza 7th &amp; 8th Flrs, 72a Ilia Chavchavadze Avenue, 7th &amp; 8th Flrs<\/p>\",\"ats_external_id\":\"GE-48\",\"location\":\"Tbilisi, Tbilisi\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-18T03:59:13.341+04:00\",\"created_at\":\"2026-05-04T12:45:23.118+04:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-georgia.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80OA?\",\"apply_url\":\"https:\/\/concentrix-georgia.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80OA\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-georgia\",\"internal_job_listing\":\"1\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"1\",\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"1\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":\"0\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"1753\",\"campaign_id\":\"479\",\"campaign_title\":\"ByteDance MPO \/ Portuguese Brazilian  \/ BM \/ Lisbon \/ WB\",\"campaign_type\":\"job_application\",\"job_title\":\"Tech Product Specialist (Brazilian Portuguese-Speaking) - Digital Ads - 1000\u20ac Welcome Bonus\",\"street\":null,\"address\":null,\"city\":\"Lisbon\",\"state\":\"Lisbon\",\"postal_code\":null,\"region\":\"Lisboa\",\"country\":\"Portugal\",\"short_description\":\"Experience the power of a game-changing career!\",\"long_description\":\"<p><strong>1000&euro; Welcome Bonus | Lisbon | On-Site<\/strong><\/p>\\n<p><strong>Ready to take your Digital Ads career to the next level?<\/strong><\/p>\\n<p>Join Concentrix and work with a global technology and services leader, supporting innovative advertising products used by some of the world&rsquo;s biggest brands.<\/p>\\n<p><strong>What&rsquo;s in it for you?<\/strong><\/p>\\n<ul>\\n<li>Competitive salary + additional bonuses<\/li>\\n<li><strong>1000&euro; Welcome Bonus<\/strong><\/li>\\n<li><strong>100% paid training<\/strong><\/li>\\n<li><strong>Real career development opportunities<\/strong><\/li>\\n<li>Free learning and leadership development programs<\/li>\\n<li>Bring-a-Friend bonus opportunities<\/li>\\n<li>Central location in Parque das Na&ccedil;&otilde;es, Lisbon<\/li>\\n<li>Opportunity to grow within a global company<\/li>\\n<\/ul>\\n<p><strong>What will you do?<\/strong><\/p>\\n<p>As a <strong>Technical Product Specialist &ndash; Digital Ads<\/strong>, you will support advertisers using our client's digital advertising products.<\/p>\\n<p>Your responsibilities will include:<\/p>\\n<ul>\\n<li>Troubleshooting and resolving technical and product-related issues<\/li>\\n<li>Supporting advertisers through email and chat<\/li>\\n<li>Helping customers get the most out of their advertising products<\/li>\\n<li>Working closely with Product Operations and Technical teams to resolve complex queries<\/li>\\n<li>Educating advertisers on product features and best practices<\/li>\\n<li>Contributing to initiatives that improve customer experience and service quality<\/li>\\n<\/ul>\\n<p><strong>What are we looking for?<\/strong><\/p>\\n<p>You&rsquo;ll be a great match if you:<\/p>\\n<ul>\\n<li>Have <strong>C1 level Brazilian Portuguese and B2 level English<\/strong>, both written and spoken<\/li>\\n<li>Have a degree in <strong>Marketing or a related field<\/strong><\/li>\\n<li>Have experience in <strong>Digital Marketing<\/strong><\/li>\\n<li>Have hands-on experience with <strong>paid campaign management (mandatory)<\/strong><\/li>\\n<li>Have a good understanding of <strong>social media and digital advertising<\/strong><\/li>\\n<li>Have experience in a Contact Centre or with an Advertising Technology company<\/li>\\n<li>Can work effectively both independently and as part of a team<\/li>\\n<li>Enjoy solving problems and working with technology<\/li>\\n<\/ul>\\n<p><strong>Don&rsquo;t tick every box?<\/strong> We still encourage you to apply. Your experience may be a great fit for this or another opportunity at Concentrix.<\/p>\\n<p><strong>Why Concentrix?<\/strong><\/p>\\n<p>Join a global community of <strong>440,000+ Game-Changers across more than 70 countries<\/strong>.<\/p>\\n<p>We invest in your development with the training, support and career opportunities you need to grow professionally and build your future.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Apply now and become a Game-Changer.<\/strong><\/p>\\n<p>Concentrix is an equal-opportunity employer committed to providing a diverse and inclusive workplace.<\/p>\\n<p><strong>Eligibility to work:<\/strong> In accordance with Portuguese law, only applicants legally authorized to work in Portugal will be considered for this position.<\/p>\\n<p>&nbsp;<\/p>\",\"ats_external_id\":\"PT-479\",\"location\":\"Lisbon, Lisboa\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-15T00:59:04.035+01:00\",\"created_at\":\"2026-05-04T12:18:24.078+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80Nzk?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80Nzk\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"3\",\"auto_call\":\"0\",\"on_erp_listing\":\"1\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"539\",\"campaign_id\":\"2338\",\"campaign_title\":\"GTM Belfast Telecommunications Generic EE and VF\",\"campaign_type\":\"job_application\",\"job_title\":\"Inbound Sales Advisor - Belfast\",\"street\":\"49 East Bridge Street\",\"address\":\"49 East Bridge Street\",\"city\":\"Belfast\",\"state\":\"County Antrim\",\"postal_code\":\"BT1 3NR\",\"region\":\"United Kingdom\",\"country\":\"United Kingdom\",\"short_description\":\"Join Concentrix Today!\",\"long_description\":\"<p><strong>Telecommunications Advisor &ndash; Belfast (Onsite) - Uncapped Bonus<\/strong><\/p>\\n<p><strong>Build skills. Earn well. Be supported from day one.<\/strong><\/p>\\n<p>At Concentrix, we believe a great career starts with feeling supported, valued, and able to grow. We&rsquo;re looking for motivated people to join our Belfast team as <strong>Telecommunications Advisors<\/strong>, supporting one of the UK&rsquo;s leading telecommunications providers.<\/p>\\n<p>You don&rsquo;t need years of sales experience to succeed here &mdash; we provide <strong>full training, coaching, and clear progression pathways<\/strong> to help you build confidence and capability in the role.<\/p>\\n<p><strong>What You&rsquo;ll Be Doing<\/strong><\/p>\\n<ul>\\n<li>Supporting existing customers during contract renewals<\/li>\\n<li>Understanding customer needs through conversation and active listening<\/li>\\n<li>Recommending suitable products and services to enhance the customer experience<\/li>\\n<li>Handling inbound and outbound calls using leads generated by service teams<\/li>\\n<li>Working as part of a supportive, collaborative team<\/li>\\n<\/ul>\\n<p><strong>What We&rsquo;re Looking For<\/strong><\/p>\\n<p>We&rsquo;re interested in <strong>potential and attitude<\/strong>, not just experience.<\/p>\\n<p>You may be a great fit if you:<\/p>\\n<ul>\\n<li>Communicate clearly and enjoy helping others<\/li>\\n<li>Are comfortable learning new systems with guidance<\/li>\\n<li>Like working towards goals as part of a team<\/li>\\n<li>Are motivated to develop new skills and build a career<\/li>\\n<\/ul>\\n<p>Sales or target-based experience is welcome, but <strong>not essential<\/strong> &mdash; full training is provided.<\/p>\\n<p><strong>Pay &amp; Rewards<\/strong><\/p>\\n<ul>\\n<li><strong>Salary:<\/strong> &pound;26,520 per annum<\/li>\\n<li><strong>Bonus:<\/strong> Uncapped performance bonus (average &pound;500&ndash;&pound;1,000 per month)<\/li>\\n<li><strong>Location:<\/strong> Maysfield Office, Belfast BT1 3NR<br \/>(Centrally located near Lanyon Place Station)<\/li>\\n<\/ul>\\n<p><strong>Concentrix UK Benefits<\/strong><\/p>\\n<p><strong>Financial &amp; Future<\/strong><\/p>\\n<ul>\\n<li>Company pension (auto-enrolment after 92 days, if eligible)<\/li>\\n<li><strong>Group Life Assurance<\/strong> from day one, at no cost to you<\/li>\\n<li><strong>Employee Stock Purchase Plan (ESPP)<\/strong> &ndash; purchase Concentrix shares at a discounted rate (eligibility applies)<\/li>\\n<li><strong>Benefex employee savings platform<\/strong> &ndash; access to retail, lifestyle, and wellbeing discounts<\/li>\\n<\/ul>\\n<p><strong>Health &amp; Wellbeing<\/strong><\/p>\\n<ul>\\n<li><strong>Employee Assistance Programme (EAP)<\/strong> &ndash; free, confidential support for mental, emotional, financial, and legal wellbeing (available to you and your dependants)<\/li>\\n<li><strong>Dental cover options<\/strong> via Unum (employee-funded)<\/li>\\n<li><strong>Eyecare vouchers<\/strong> through Specsavers (VDU eye tests and money off glasses)<\/li>\\n<li><strong>PureGym discount<\/strong> &ndash; 10% off membership and no joining fee (300+ UK gyms)<\/li>\\n<\/ul>\\n<p><strong>Learning &amp; Development<\/strong><\/p>\\n<ul>\\n<li>Concentrix University<\/li>\\n<li>LinkedIn Learning access<\/li>\\n<li>Ongoing coaching and development opportunities<\/li>\\n<\/ul>\\n<p><strong>Inclusion Matters Here<\/strong><\/p>\\n<p>Concentrix is a Disability Confident and equal opportunity employer. We evaluate qualified applicants without regard to race, colour, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status, or any other legally protected characteristic.<\/p>\",\"ats_external_id\":\"4085730297\",\"location\":\"Belfast, United Kingdom\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-20T23:59:12.723Z\",\"created_at\":\"2026-05-01T10:16:47.360Z\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-uk.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMzM4?\",\"apply_url\":\"https:\/\/concentrix-uk.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMzM4\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"sales\",\"job_industry\":\"telecommunications\",\"contract_type\":\"permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-uk\",\"internal_job_listing\":\"1\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"3\",\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":\"1\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"1861\",\"campaign_id\":\"147\",\"campaign_title\":\"GTM Campaign - Senegal - Service Client - Fran\u00e7ais & Anglais\",\"campaign_type\":\"job_application\",\"job_title\":\"Conseiller client (F\/H)- Service Client - Fran\u00e7ais & Anglais\",\"street\":\"SEN Ngor Dakar - Pointe des Almadies   En face King Fahd Palace TF N\u00b0284\/NGA\",\"address\":\"SEN Ngor Dakar - Pointe des Almadies   En face King Fahd Palace TF N\u00b0284\/NGA\",\"city\":\"Ngor Dakar\",\"state\":\"Dakar Region\",\"postal_code\":\"12500\",\"region\":\"Senegal\",\"country\":\"Senegal\",\"short_description\":\"Rejoignez l\u2019\u00e9quipe Concentrix d\u00e8s aujourd\u2019hui.\",\"long_description\":\"<p><strong>Join a team dedicated to excellence in customer relations !<\/strong> \ud83c\udf1f<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>About Us<\/strong><\/p>\\n<p>Concentrix is an international company operating in over 70 countries. As specialists in improving customer experience and optimizing business processes, we help companies transform and achieve excellence in an inclusive, collaborative, and innovative environment.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Your mission as a Customer Advisor<\/strong><\/p>\\n<p>Your main role will be to act as the primary contact for our customers. You will be responsible for:<\/p>\\n<ul>\\n<li>\\n<p>Supporting prospects and customers by resolving issues or providing information.<\/p>\\n<\/li>\\n<li>\\n<p>Actively contributing to promoting our brand image and enhancing customer satisfaction.<\/p>\\n<\/li>\\n<li>\\n<p>Effectively managing complaints.<\/p>\\n<\/li>\\n<li>\\n<p>Being an ambassador for customer satisfaction!<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>How will you do this?<\/strong> Through inbound calls, emails, letters, and potentially interactions via social media. (No cold calling involved!)<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>What we can offer you<\/strong><\/p>\\n<p>At Concentrix, developing talent is our top priority. Here are the unique benefits we offer to reward your contributions:<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Compensation and benefits:<\/strong><\/p>\\n<ul>\\n<li>\\n<p>Attractive variable compensation.<\/p>\\n<\/li>\\n<li>\\n<p>Company health insurance for fixed-term and permanent employees.<\/p>\\n<\/li>\\n<li>\\n<p>Complimentary meals for consultants.<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Optimal working conditions:<\/strong><\/p>\\n<ul>\\n<li>\\n<p>Initial and ongoing training.<\/p>\\n<\/li>\\n<li>\\n<p>A work environment that promotes quality of life, including access to a gym, rest areas, a games room, and a meditation space.<\/p>\\n<\/li>\\n<li>\\n<p>Opportunities for career growth.<\/p>\\n<\/li>\\n<li>\\n<p>The possibility of teleworking after completing the integration period.<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>We are looking for talents who:<\/strong><\/p>\\n<ul>\\n<li>\\n<p>Have a perfect command of written and spoken <strong>French and English<\/strong>. \ud83d\udde3\ufe0f<\/p>\\n<\/li>\\n<li>\\n<p>Possess excellent communication skills, are organized, autonomous, and maintain a positive attitude. \ud83d\udca1<\/p>\\n<\/li>\\n<li>\\n<p>Are proficient in digital tools and demonstrate a natural curiosity for adopting new technologies. \ud83d\udda5\ufe0f<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Our recruitment process<\/strong><\/p>\\n<p><strong>1- Phone screen (15 minutes):<\/strong> An initial discussion with a member of the recruitment team to validate your fit for the role.<\/p>\\n<p><strong>2- French and English test (1 hour):<\/strong> An evaluation of your language skills in both languages.<\/p>\\n<p><strong>3- Individual interview:<\/strong> An in-depth discussion with a recruitment team member to assess your skills and align your ambitions with our culture.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Ready to take on this challenge? <\/strong><\/p>\\n<p><strong>Join the Concentrix adventure, where innovation and customer satisfaction come together! \ud83d\ude80<\/strong><\/p>\",\"ats_external_id\":\"SN-147\",\"location\":\"Ngor Dakar, Senegal\",\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":\"\",\"salary_currency\":null,\"updated_at\":\"2026-10-21T01:59:13.368+02:00\",\"created_at\":\"2026-04-30T18:37:37.793+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNDc?\",\"apply_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNDc\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"internship\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-france\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"10\",\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"1\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":\"0\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"1862\",\"campaign_id\":\"146\",\"campaign_title\":\"GTM Campaign - Senegal - Conseiller T\u00e9l\u00e9vente Fran\u00e7ais\",\"campaign_type\":\"job_application\",\"job_title\":\"Conseiller client (F\/H)- T\u00e9l\u00e9vente Fran\u00e7ais\",\"street\":\"SEN Ngor Dakar - Pointe des Almadies   En face King Fahd Palace TF N\u00b0284\/NGA\",\"address\":\"SEN Ngor Dakar - Pointe des Almadies   En face King Fahd Palace TF N\u00b0284\/NGA\",\"city\":\"Ngor Dakar\",\"state\":null,\"postal_code\":\"12500\",\"region\":\"Senegal\",\"country\":\"Senegal\",\"short_description\":\"Rejoignez l\u2019\u00e9quipe Concentrix d\u00e8s aujourd\u2019hui.\",\"long_description\":\"<p><strong>Rejoignez une &eacute;quipe qui transforme chaque appel en opportunit&eacute; !<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Qui sommes-nous ?<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>Concentrix est une entreprise internationale pr&eacute;sente dans plus de 70 pays. Nous excellons dans l'am&eacute;lioration de l'exp&eacute;rience client et l'optimisation des processus m&eacute;tiers, en aidant les entreprises &agrave; se transformer et &agrave; atteindre l'excellence dans un environnement inclusif, collaboratif et innovant.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Votre mission en tant que Conseiller Client T&eacute;l&eacute;vente<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>En tant que Conseiller Client T&eacute;l&eacute;vente, vous jouerez un r&ocirc;le essentiel en :<\/p>\\n<p>&nbsp;<\/p>\\n<ul>\\n<li>\\n<p><strong>Promouvant nos produits et services<\/strong> : Identifiez et r&eacute;pondez avec pr&eacute;cision aux besoins de nos clients pour leur offrir des solutions sur mesure.<\/p>\\n<\/li>\\n<li>\\n<p><strong>N&eacute;gociant et fid&eacute;lisant <\/strong>: Transformez chaque interaction en opportunit&eacute;, concluez des ventes et b&acirc;tissez des relations durables.<\/p>\\n<\/li>\\n<li>\\n<p><strong>Boostant la performance collective<\/strong> : Partagez vos id&eacute;es et contribuez activement &agrave; l&rsquo;optimisation continue de nos processus.<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Ce que nous vous offrons<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>Chez Concentrix, la valorisation de nos talents est une priorit&eacute;. Voici les avantages uniques que nous proposons pour reconna&icirc;tre votre contribution :<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>&middot; Une r&eacute;mun&eacute;ration attractive avec des primes suppl&eacute;mentaires :<\/strong><\/p>\\n<ul>\\n<li>\\n<p>Prime de performance d&eacute;plafonn&eacute;e<\/p>\\n<\/li>\\n<li>\\n<p>&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>&middot; Des avantages sociaux exceptionnels :<\/strong><\/p>\\n<ul>\\n<li>\\n<p>Assurance sant&eacute; avantageuse pour les salari&eacute;s<\/p>\\n<\/li>\\n<li>\\n<p>Gratuit&eacute; du repas pour tous les Conseillers<\/p>\\n<\/li>\\n<li>\\n<p>Acc&egrave;s &agrave; nos salles de sport, de repos, de jeux et de recueillement<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>&middot; Un environnement de travail dynamique :<\/strong><\/p>\\n<ul>\\n<li>\\n<p>Animations &agrave; th&egrave;me et cadeaux tout au long de l'ann&eacute;e pour renforcer l'esprit d'&eacute;quipe.<\/p>\\n<\/li>\\n<li>\\n<p>Site pouvant accueillir des personnes en situation de handicap<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Le profil de nos Game-Changers<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>Nous recherchons des talents qui :<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>&middot; Ma&icirc;trisent parfaitement le fran&ccedil;ais<\/strong>, aussi bien &agrave; l&rsquo;&eacute;crit qu&rsquo;&agrave; l&rsquo;oral.<\/p>\\n<p><strong>&middot; Poss&egrave;dent un excellent sens de la communication<\/strong>, sont organis&eacute;s, autonomes et adoptent une attitude positive.<\/p>\\n<p><strong>&middot; Ma&icirc;trisent les outils digitaux <\/strong>et font preuve d'une curiosit&eacute; naturelle pour adopter de nouvelles technologies.<\/p>\\n<p><strong>&middot; Rel&egrave;vent les d&eacute;fis avec enthousiasme<\/strong> et sont passionn&eacute;s par la satisfaction client.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Notre processus de recrutement<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>1. Tests en ligne (1h)<\/strong> : Une fois votre candidature r&eacute;ceptionn&eacute;e, vous recevrez un email vous invitant &agrave; participer &agrave; une s&eacute;rie de tests en ligne. Ces &eacute;valuations interactives sont con&ccedil;ues pour valoriser vos comp&eacute;tences linguistiques, techniques, ainsi que votre personnalit&eacute;. Une &eacute;tape cl&eacute; pour mieux comprendre votre potentiel et vous d&eacute;marquer !<\/p>\\n<p><strong>2. &Eacute;change t&eacute;l&eacute;phonique :<\/strong> Une conversation exploratoire avec un membre de notre &eacute;quipe recrutement pour d&eacute;couvrir Concentrix et confirmer l&rsquo;ad&eacute;quation de votre profil.<\/p>\\n<p><strong>3. Entretien en pr&eacute;sentiel :<\/strong> Une discussion approfondie pour valider vos comp&eacute;tences et aligner vos ambitions avec notre culture.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Pr&ecirc;t &agrave; relever le d&eacute;fi ? <\/strong>Rejoignez l&rsquo;aventure Concentrix, l&agrave; o&ugrave; innovation et excellence se rencontrent !<\/p>\",\"ats_external_id\":\"SN-146\",\"location\":\"Ngor Dakar, Senegal\",\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":\"\",\"salary_currency\":null,\"updated_at\":\"2026-10-21T01:59:39.080+02:00\",\"created_at\":\"2026-04-30T18:08:46.758+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNDY?\",\"apply_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNDY\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"fr\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-france\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"10\",\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"1\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":\"0\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"1485\",\"campaign_id\":\"169\",\"campaign_title\":\"Expedia Spanish \",\"campaign_type\":\"job_application\",\"job_title\":\"Advisor I, Customer Service - Spanish\",\"street\":\"ALB Tirana - Rruga e Durresit at the intersection with Milan Shuflaj Street\",\"address\":\"ALB Tirana - Rruga e Durresit at the intersection with Milan Shuflaj Street\",\"city\":\"Tirana\",\"state\":\"Tirana County\",\"postal_code\":\"1001\",\"region\":\"Tirana\",\"country\":\"Albania\",\"short_description\":\"The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0<\/h2><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0<\/h2><p>\u2022 High school diploma with three to six months of relevant experience preferred<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0<\/h2><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge.\u00a0 Works with close supervision and clearly defined procedures.\u00a0 Starting to demonstrate familiarity with client terminology, operating standards and procedures.\u00a0 Starter without sustained metric performance levels.<\/p><p><\/p><h2><b>Supplemental Geographical Information <\/b><\/h2><p>RECRUITER ENTER THE APPLICABLE LANGUAGE:<\/p><p><\/p><p>GERMANY - This job description does not apply to employees in Germany.<\/p><p><\/p><p>UNITED KINGDOM- EXCLUDE HIGH SCHOOL INFORMATION IN CANDIDATE PROFILE SECTION<\/p><p>\u00a0\u00a0\u00a0<\/p><p>PHILIPPINES\u00a0\u00a0<\/p><p>\u2022 Minimum of two years of college education. No prior call center experience is required<\/p><p>\u2022 Ability to think clearly and can explain simple issues effectively, both written and verbally<\/p><p>\u00a0\u00a0\u00a0<\/p><p>INDIA\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy<\/p><p>\u2022 Clarify customer requirements; probe for and confirm understanding of requirements or problem<\/p><p>\u2022 Confirm customer understanding of the solution and provide additional customer education as needed<\/p><p>\u2022 Ability to learn including strong problem solving skills<\/p><p>\u2022 Demonstrate strong probing and problem solving skills<\/p><p>\u2022 Should be able to handle complex queries<\/p><p>\u2022 Should be able to resolve customer queries independently\u00a0<\/p><p><\/p><h2><b>Disclaimer\u00a0\u00a0 <\/b><\/h2><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p><p><\/p><p>Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.<\/p><p><\/p>\",\"ats_external_id\":\"R1666076\",\"location\":\"Tirana, Tirana\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-21T01:59:14.748+02:00\",\"created_at\":\"2026-04-30T16:12:55.018+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-italy.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNjk?\",\"apply_url\":\"https:\/\/concentrix-italy.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNjk\/apply?\",\"head_count\":\"30\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":\"hospitality\",\"contract_type\":\"permanent\",\"locale\":\"es\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-italy\",\"internal_job_listing\":\"1\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":\"1\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"1863\",\"campaign_id\":\"144\",\"campaign_title\":\"GTM Campaign- Senegal - Service Client Fran\u00e7ais\",\"campaign_type\":\"job_application\",\"job_title\":\"Conseiller client (F\/H)- Service Client Fran\u00e7ais \",\"street\":\"SEN Ngor Dakar - Pointe des Almadies   En face King Fahd Palace TF N\u00b0284\/NGA\",\"address\":\"SEN Ngor Dakar - Pointe des Almadies   En face King Fahd Palace TF N\u00b0284\/NGA\",\"city\":\"Ngor Dakar\",\"state\":null,\"postal_code\":\"12500\",\"region\":\"Senegal\",\"country\":\"Senegal\",\"short_description\":\"Rejoignez l\u2019\u00e9quipe Concentrix d\u00e8s aujourd\u2019hui.\",\"long_description\":\"<p><strong>Rejoignez une &eacute;quipe d&eacute;di&eacute;e &agrave; l&rsquo;excellence de la relation client !<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Qui sommes-nous ?<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>Concentrix est une entreprise internationale implant&eacute;e dans plus de 70 pays. Sp&eacute;cialistes de l'am&eacute;lioration de l'exp&eacute;rience client et de l'optimisation des processus m&eacute;tiers, nous aidons les entreprises &agrave; se transformer et atteindre l'excellence, dans un environnement inclusif, collaboratif et innovant.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Votre mission en tant que Conseiller Client&egrave;le<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>Votre r&ocirc;le principal sera d&rsquo;&ecirc;tre l&rsquo;interlocuteur privil&eacute;gi&eacute; de nos clients. Vous aurez pour missions de :<\/p>\\n<ul>\\n<li>\\n<p>Accompagner prospects et clients dans la r&eacute;solution de probl&egrave;mes ou pour fournir des renseignements.<\/p>\\n<\/li>\\n<li>\\n<p>Contribuer activement &agrave; promouvoir notre image de marque et &agrave; d&eacute;velopper la satisfaction client.<\/p>\\n<\/li>\\n<li>\\n<p>G&eacute;rer efficacement les r&eacute;clamations.<\/p>\\n<\/li>\\n<li>\\n<p>&Ecirc;tre un ambassadeur de la satisfaction client !<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p>Par quels moyens ? Des appels entrants, des mails, des courriers et, potentiellement, des interactions via les r&eacute;seaux sociaux. Pas de prospection t&eacute;l&eacute;phonique !<\/p>\\n<p><strong>Ce que nous vous offrons<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>Chez Concentrix, nous faisons de la valorisation de nos talents une priorit&eacute;. Voici les avantages uniques que nous proposons pour reconna&icirc;tre votre contribution :<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>&middot; R&eacute;mun&eacute;ration et avantages :<\/strong><\/p>\\n<ul>\\n<li>\\n<p>Une r&eacute;mun&eacute;ration variable attractive<\/p>\\n<\/li>\\n<li>\\n<p>Assurance sant&eacute; avantageuse pour les salari&eacute;s<\/p>\\n<\/li>\\n<li>\\n<p>Gratuit&eacute; du repas pour tous les Conseillers<\/p>\\n<\/li>\\n<li>\\n<p>Acc&egrave;s &agrave; nos salles de sport, de repos, de jeux et de recueillement<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>&middot; Conditions de travail optimales :<\/strong><\/p>\\n<ul>\\n<li>\\n<p>Une formation initiale et continue.<\/p>\\n<\/li>\\n<li>\\n<p>Des opportunit&eacute;s d&rsquo;&eacute;volution professionnelle<\/p>\\n<\/li>\\n<li>\\n<p>Possibilit&eacute; de T&eacute;l&eacute;travail apr&egrave;s la p&eacute;riode d'int&eacute;gration<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Le profil de nos Game-Changers<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>Nous recherchons des talents qui :<\/p>\\n<ul>\\n<li>\\n<p><strong>Ma&icirc;trisent parfaitement le fran&ccedil;ais<\/strong>, aussi bien &agrave; l&rsquo;&eacute;crit qu&rsquo;&agrave; l&rsquo;oral.<\/p>\\n<\/li>\\n<li>\\n<p><strong>Poss&egrave;dent un excellent sens de la communication<\/strong>, sont organis&eacute;s, autonomes et adoptent une attitude positive.<\/p>\\n<\/li>\\n<li>\\n<p><strong>Ma&icirc;trisent les outils digitaux<\/strong> et font preuve d'une curiosit&eacute; naturelle pour adopter de nouvelles technologies.<\/p>\\n<\/li>\\n<li>\\n<p><strong>Rel&egrave;vent les d&eacute;fis avec enthousiasme<\/strong> et sont passionn&eacute;s par la satisfaction client.<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Notre processus de recrutement<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>1. Tests en ligne (1h) :<\/strong> Une fois votre candidature r&eacute;ceptionn&eacute;e, vous recevrez un email vous invitant &agrave; participer &agrave; une s&eacute;rie de tests en ligne. Ces &eacute;valuations interactives sont con&ccedil;ues pour valoriser vos comp&eacute;tences linguistiques, techniques, ainsi que votre personnalit&eacute;. Une &eacute;tape cl&eacute; pour mieux comprendre votre potentiel et vous d&eacute;marquer !<\/p>\\n<p><strong>2. &Eacute;change t&eacute;l&eacute;phonique :<\/strong> Une conversation exploratoire avec un membre de notre &eacute;quipe recrutement pour d&eacute;couvrir Concentrix et confirmer l&rsquo;ad&eacute;quation de votre profil.<\/p>\\n<p><strong>3. Entretien en pr&eacute;sentiel :<\/strong> Une discussion approfondie pour valider vos comp&eacute;tences et aligner vos ambitions avec notre culture.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Pr&ecirc;t &agrave; relever le d&eacute;fi ?<\/strong> Rejoignez l&rsquo;aventure Concentrix, l&agrave; o&ugrave; innovation et excellence se rencontrent !<\/p>\",\"ats_external_id\":\"SN-144\",\"location\":\"Ngor Dakar, Senegal\",\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":\"\",\"salary_currency\":null,\"updated_at\":\"2026-10-21T01:59:39.071+02:00\",\"created_at\":\"2026-04-30T12:22:08.015+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNDQ?\",\"apply_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNDQ\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"fr\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-france\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"10\",\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"1\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":\"0\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"620\",\"campaign_id\":\"32727\",\"campaign_title\":\"Advisor I, Transaction Processing R1726879\",\"campaign_type\":\"job_application\",\"job_title\":\"Technical Advisor- Specialized Accounts 2026\",\"street\":\"PHL Quezon City\",\"address\":\"PHL Quezon City\",\"city\":\"Pasig City\",\"state\":\"National Capital Region\",\"postal_code\":\"9000\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Advisor I, Transaction Processing position performs off-line tasks in direct support of production associates. This position does not interface with customers directly.\",\"long_description\":\"<p><\/p><p>Dare to be #DifferentByDesign? Grab the opportunity to be part of a global organization where Experience is Everything. Enjoy a disruptive workplace as we provide endless learning opportunities, sustainable career development, and an employee centric environment.<\/p><p><\/p><p><u>Job Summary<\/u>: The Customer Care Expert, with the help of key support teams, will manage functions aimed to develop strategic growth opportunities for both our Clients and Business Owners. The incumbent will be responsible in implementing business processes which are aligned with committed standards and service level agreements. As a member of our team of delivery experts, he\/she will play a key role for all stakeholders as we continue to drive operational excellence and top of the line services.<\/p><p><\/p><p><u>Essential Duties and Responsibilities<\/u>:<\/p><ul><li>Utilize Different Communication Platforms to Engage &amp; Build Positive Relationships with Clients or Business Owners<\/li><li>Serve as a Knowledge-Source for Existing Processes and Contribute in the Development of New Business Strategies<\/li><li>Be a Champion in Addressing Customer Needs based on Assigned Responsibilities \u2013 i.e. Customer Service, Technical Support, Sales, and other Business-to-Business Functions<\/li><li>Perform Necessary Research and Analysis to Provide Proper Resolution and Ensure Quality of Services Rendered<\/li><li>Coordinate with Internal and External Departments to Maximize Available Resources and Convert each Client Interaction as Potential Growth Opportunities for the Business<\/li><li>Complete Other Related 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Governorate\",\"postal_code\":null,\"region\":\"Tunis\",\"country\":\"Tunisia\",\"short_description\":\"Rejoignez l\u2019\u00e9quipe Concentrix d\u00e8s aujourd\u2019hui.\",\"long_description\":\"<p><strong>Qui sommes-nous ?<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p><em>Concentrix est une entreprise internationale implant&eacute;e dans plus de 70 pays. Sp&eacute;cialistes de l'am&eacute;lioration de l'exp&eacute;rience client et de l'optimisation des processus m&eacute;tiers, nous aidons les entreprises &agrave; se transformer et atteindre l'excellence, dans un environnement inclusif, collaboratif et innovant.<\/em><\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Votre mission en tant que Conseiller Client&egrave;le<\/strong><\/p>\\n<p>Votre r&ocirc;le principal sera d&rsquo;&ecirc;tre l&rsquo;interlocuteur privil&eacute;gi&eacute; de nos clients. Vous aurez pour missions de :<\/p>\\n<p>&middot; Accompagner prospects et clients dans la r&eacute;solution de probl&egrave;mes ou pour fournir des renseignements.<\/p>\\n<p>&middot; Contribuer activement &agrave; promouvoir notre image de marque et &agrave; d&eacute;velopper la satisfaction client.<\/p>\\n<p>&middot; G&eacute;rer efficacement les r&eacute;clamations.<\/p>\\n<p>&middot; &Ecirc;tre un ambassadeur de la satisfaction client !<\/p>\\n<p>&nbsp;<\/p>\\n<p>Par quels moyens ? Des appels entrants, des mails, des courriers et, potentiellement, des interactions via les r&eacute;seaux sociaux. Pas de prospection t&eacute;l&eacute;phonique !<\/p>\\n<p><strong>Ce que nous vous offrons:<\/strong><\/p>\\n<p>Chez Concentrix, nous faisons de la valorisation de nos talents une priorit&eacute;. Voici les avantages uniques que nous proposons pour reconna&icirc;tre votre contribution :<\/p>\\n<p><strong>&middot; R&eacute;mun&eacute;ration et avantages :<\/strong><\/p>\\n<p>o Une r&eacute;mun&eacute;ration variable selon vos r&eacute;sultats.<\/p>\\n<p>o Un contrat de 40 heures par semaine.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>&middot; Conditions de travail optimales :<\/strong><\/p>\\n<p>o Une formation initiale et continue.<\/p>\\n<p>o Un environnement de travail valorisant la qualit&eacute; de vie au travail.<\/p>\\n<p>o Des perspectives d&rsquo;&eacute;volution professionnelle.<\/p>\\n<p>&nbsp;<\/p>\\n<p><u><strong>Le profil recherch&eacute;:<\/strong><\/u><\/p>\\n<p>&nbsp;<\/p>\\n<p>Nous recherchons des talents qui poss&egrave;dent :<\/p>\\n<p>&middot; Ma&icirc;trisent parfaitement le fran&ccedil;ais, aussi bien &agrave; l&rsquo;&eacute;crit qu&rsquo;&agrave; l&rsquo;oral. \ud83d\udde3\ufe0f<\/p>\\n<p>&middot; Poss&egrave;dent un excellent sens de la communication, sont organis&eacute;s, autonomes et adoptent une attitude positive. \ud83d\udca1<\/p>\\n<p>&middot; Ma&icirc;trisent les outils digitaux et font preuve d'une curiosit&eacute; naturelle pour adopter de nouvelles technologies. \ud83d\udda5\ufe0f<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Notre processus de recrutement:<\/strong><\/p>\\n<p>1. Pr&eacute;qualification t&eacute;l&eacute;phonique : une premi&egrave;re discussion avec un membre de l'&eacute;quipe recrutement pour valider les pr&eacute;requis du poste.<\/p>\\n<p>En pr&eacute;sentiel :<\/p>\\n<p>2. Pr&eacute;sentation collective, r&eacute;ponse &agrave; vos questions et passations de tests &eacute;crits (fran&ccedil;ais et informatique)<\/p>\\n<p>3. Entretien individuel (30 minutes) : une discussion approfondie avec un membre de notre &eacute;quipe recrutement pour valider vos comp&eacute;tences et aligner vos ambitions avec notre culture.<\/p>\\n<p>&nbsp;<\/p>\\n<p>Pr&ecirc;t(e) &agrave; relever ce d&eacute;fi ? Rejoignez l&rsquo;aventure Concentrix, l&agrave; o&ugrave; innovation et satisfaction client se rencontrent ! \ud83d\ude80<\/p>\",\"ats_external_id\":\"TN-124\",\"location\":\"Tunis, Tunis\",\"job_type\":\"full_time\",\"salary\":\"1000\",\"salary_type\":\"monthly\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-21T01:59:13.339+02:00\",\"created_at\":\"2026-04-30T10:18:58.025+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMjQ?\",\"apply_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMjQ\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"sales\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"fr\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-france\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"11\",\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"1\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":\"1\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"1865\",\"campaign_id\":\"122\",\"campaign_title\":\"Conseiller Client (H\/F) - Abidjan - Service Client - Bilingue(Fr\/En)\",\"campaign_type\":\"job_application\",\"job_title\":\"Conseiller client (F\/H)- Abidjan - Service Client - Bilingue (Fr\/En)\",\"street\":\"Plateau Indeni\u00e9, Immeuble Marina View\",\"address\":\"Plateau Indeni\u00e9, Immeuble Marina View\",\"city\":\"Abidjan\",\"state\":\"Abidjan\",\"postal_code\":null,\"region\":\"C\u00f4te d'Ivoire\",\"country\":\"C\u00f4te d'Ivoire\",\"short_description\":\"Rejoignez l\u2019\u00e9quipe Concentrix d\u00e8s aujourd\u2019hui.\",\"long_description\":\"<p><strong>Qui sommes-nous ?<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p><em>Concentrix est une entreprise internationale implant&eacute;e dans plus de 70 pays. Sp&eacute;cialistes de l'am&eacute;lioration de l'exp&eacute;rience client et de l'optimisation des processus m&eacute;tiers, nous aidons les entreprises &agrave; se transformer et atteindre l'excellence, dans un environnement inclusif, collaboratif et innovant.<\/em><\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Votre mission en tant que Conseiller Client&egrave;le<\/strong><\/p>\\n<p>Votre r&ocirc;le principal sera d&rsquo;&ecirc;tre l&rsquo;interlocuteur privil&eacute;gi&eacute; de nos clients. Vous aurez pour missions de :<\/p>\\n<p>&middot; Accompagner prospects et clients dans la r&eacute;solution de probl&egrave;mes ou pour fournir des renseignements.<\/p>\\n<p>&middot; Contribuer activement &agrave; promouvoir notre image de marque et &agrave; d&eacute;velopper la satisfaction client.<\/p>\\n<p>&middot; G&eacute;rer efficacement les r&eacute;clamations.<\/p>\\n<p>&middot; &Ecirc;tre un ambassadeur de la satisfaction client !<\/p>\\n<p>&nbsp;<\/p>\\n<p>Par quels moyens ? Des appels entrants, des mails, des courriers et, potentiellement, des interactions via les r&eacute;seaux sociaux. Pas de prospection t&eacute;l&eacute;phonique !<\/p>\\n<p><strong>Ce que nous vous offrons:<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>Chez Concentrix, nous faisons de la valorisation de nos talents une priorit&eacute;. Voici les avantages uniques que nous proposons pour reconna&icirc;tre votre contribution :<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>&middot; R&eacute;mun&eacute;ration et avantages :<\/strong><\/p>\\n<p>o Une r&eacute;mun&eacute;ration variable selon vos r&eacute;sultats.<\/p>\\n<p>o Un contrat de 35 heures par semaine.<\/p>\\n<p>o Des cars mis &agrave; disposition<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>&middot; Conditions de travail optimales :<\/strong><\/p>\\n<p>o Une formation initiale et continue.<\/p>\\n<p>o Un environnement de travail valorisant la qualit&eacute; de vie au travail.<\/p>\\n<p>o Des perspectives d&rsquo;&eacute;volution professionnelle.<\/p>\\n<p>&nbsp;<\/p>\\n<p><u><strong>Le profil recherch&eacute;:<\/strong><\/u><\/p>\\n<p>&nbsp;<\/p>\\n<p>Nous recherchons des talents qui poss&egrave;dent :<\/p>\\n<p>&middot; Ma&icirc;trisent parfaitement le fran&ccedil;ais, aussi bien &agrave; l&rsquo;&eacute;crit qu&rsquo;&agrave; l&rsquo;oral. \ud83d\udde3\ufe0f<\/p>\\n<p>&middot; Poss&egrave;dent un excellent sens de la communication, sont organis&eacute;s, autonomes et adoptent une attitude positive. \ud83d\udca1<\/p>\\n<p>&middot; Ma&icirc;trisent les outils digitaux et font preuve d'une curiosit&eacute; naturelle pour adopter de nouvelles technologies. \ud83d\udda5\ufe0f<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Notre processus de recrutement:<\/strong><\/p>\\n<p>1. Pr&eacute;qualification t&eacute;l&eacute;phonique : une premi&egrave;re discussion avec un membre de l'&eacute;quipe recrutement pour valider les pr&eacute;requis du poste.<\/p>\\n<p>En pr&eacute;sentiel :<\/p>\\n<p>2. Pr&eacute;sentation collective, r&eacute;ponse &agrave; vos questions et passations de tests &eacute;crits (fran&ccedil;ais et informatique)<\/p>\\n<p>3. Entretien individuel (30 minutes) : une discussion approfondie avec un membre de notre &eacute;quipe recrutement pour valider vos comp&eacute;tences et aligner vos ambitions avec notre culture.<\/p>\\n<p>&nbsp;<\/p>\\n<p>Pr&ecirc;t(e) &agrave; relever ce d&eacute;fi ? Rejoignez l&rsquo;aventure Concentrix, l&agrave; o&ugrave; innovation et satisfaction client se rencontrent ! \ud83d\ude80<\/p>\",\"ats_external_id\":\"3578336233\",\"location\":\"Abidjan, C\u00f4te d'Ivoire\",\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":\"\",\"salary_currency\":null,\"updated_at\":\"2026-10-16T17:21:04.063+02:00\",\"created_at\":\"2026-04-29T17:29:31.593+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMjI?\",\"apply_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMjI\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"internship\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-france\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"3\",\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"1\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":\"1\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"1866\",\"campaign_id\":\"121\",\"campaign_title\":\"Conseiller Client (H\/F) - T\u00e9l\u00e9vente - Abidjan - Fran\u00e7ais\",\"campaign_type\":\"job_application\",\"job_title\":\"Conseiller client (F\/H)- T\u00e9l\u00e9vente - Abidjan - Fran\u00e7ais\",\"street\":\"CIV Abidjan - Plateau, Immeuble Marina View - Boulevard de l\u2019ind\u00e9ni\u00e9 A23  Ind\u00e9ni\u00e9\",\"address\":\"CIV Abidjan - Plateau, Immeuble Marina View - Boulevard de l\u2019ind\u00e9ni\u00e9 A23  Ind\u00e9ni\u00e9\",\"city\":\"Abidjan\",\"state\":\"Abidjan\",\"postal_code\":\"01 BP 7171 01\",\"region\":\"C\u00f4te d'Ivoire\",\"country\":\"C\u00f4te d'Ivoire\",\"short_description\":\"The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0<\/h2><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0<\/h2><p>\u2022 High school diploma with three to six months of relevant experience preferred<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0<\/h2><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge.\u00a0 Works with close supervision and clearly defined procedures.\u00a0 Starting to demonstrate familiarity with client terminology, operating standards and procedures.\u00a0 Starter without sustained metric performance levels.<\/p><p><\/p><h2><b>Supplemental Geographical Information <\/b><\/h2><p>RECRUITER ENTER THE APPLICABLE LANGUAGE:<\/p><p><\/p><p>GERMANY - This job description does not apply to employees in Germany.<\/p><p><\/p><p>UNITED KINGDOM- EXCLUDE HIGH SCHOOL INFORMATION IN CANDIDATE PROFILE SECTION<\/p><p>\u00a0\u00a0\u00a0<\/p><p>PHILIPPINES\u00a0\u00a0<\/p><p>\u2022 Minimum of two years of college education. No prior call center experience is required<\/p><p>\u2022 Ability to think clearly and can explain simple issues effectively, both written and verbally<\/p><p>\u00a0\u00a0\u00a0<\/p><p>INDIA\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy<\/p><p>\u2022 Clarify customer requirements; probe for and confirm understanding of requirements or problem<\/p><p>\u2022 Confirm customer understanding of the solution and provide additional customer education as needed<\/p><p>\u2022 Ability to learn including strong problem solving skills<\/p><p>\u2022 Demonstrate strong probing and problem solving skills<\/p><p>\u2022 Should be able to handle complex queries<\/p><p>\u2022 Should be able to resolve customer queries independently\u00a0<\/p><p><\/p><h2><b>Disclaimer\u00a0\u00a0 <\/b><\/h2><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p><p><\/p><p>Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.<\/p><p><\/p>\",\"ats_external_id\":\"R1708815\",\"location\":\"Abidjan, C\u00f4te d'Ivoire\",\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-21T01:59:13.329+02:00\",\"created_at\":\"2026-04-29T17:01:08.722+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMjE?\",\"apply_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMjE\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-france\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"3\",\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"1\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":\"0\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"1754\",\"campaign_id\":\"450\",\"campaign_title\":\"ByteDance MPO \/ Spanish  \/ BM \/ Lisbon \/ ad in spanish \/ WB\",\"campaign_type\":\"job_application\",\"job_title\":\"Especialista t\u00e9cnico de producto en espa\u00f1ol - Publicidad digital - Bono de bienvenida de 2000 \u20ac\",\"street\":null,\"address\":null,\"city\":\"Lisbon\",\"state\":\"Lisbon\",\"postal_code\":null,\"region\":\"Lisboa\",\"country\":\"Portugal\",\"short_description\":\"\u00bfPreparado\/a para llevar tu carrera en Publicidad Digital al siguiente nivel?\",\"long_description\":\"<p><strong>Bonus de bienvenida de 2.000 &euro; | Lisboa | Presencial<\/strong><\/p>\\n<p><strong>&iquest;Preparado\/a para llevar tu carrera en Publicidad Digital al siguiente nivel?<\/strong><\/p>\\n<p>&Uacute;nete a Concentrix y trabaja con un l&iacute;der global en tecnolog&iacute;a y servicios, dando soporte a productos publicitarios innovadores utilizados por algunas de las marcas m&aacute;s importantes del mundo.<\/p>\\n<p><strong>&iquest;Qu&eacute; te ofrecemos?<\/strong><\/p>\\n<ul>\\n<li>\\n<p><strong>Bonus de bienvenida de 2.000 &euro;<\/strong><\/p>\\n<\/li>\\n<li>\\n<p>Salario competitivo + bonus adicionales<\/p>\\n<\/li>\\n<li>\\n<p><strong>Formaci&oacute;n 100 % remunerada<\/strong><\/p>\\n<\/li>\\n<li>\\n<p><strong>Oportunidades reales de desarrollo profesional<\/strong><\/p>\\n<\/li>\\n<li>\\n<p>Programas gratuitos de aprendizaje y desarrollo de liderazgo<\/p>\\n<\/li>\\n<li>\\n<p>Bonus por recomendar amigos<\/p>\\n<\/li>\\n<li>\\n<p>Ubicaci&oacute;n c&eacute;ntrica en Parque das Na&ccedil;&otilde;es, Lisboa<\/p>\\n<\/li>\\n<li>\\n<p>Oportunidad de crecer dentro de una empresa global<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>&iquest;Cu&aacute;les ser&aacute;n tus funciones?<\/strong><\/p>\\n<p>Como <strong>Technical Product Specialist &ndash; Digital Ads<\/strong>, dar&aacute;s soporte a anunciantes que utilizan los productos de publicidad digital de nuestro cliente.<\/p>\\n<p>Tus responsabilidades incluir&aacute;n:<\/p>\\n<ul>\\n<li>\\n<p>Identificar, analizar y resolver problemas t&eacute;cnicos y relacionados con los productos<\/p>\\n<\/li>\\n<li>\\n<p>Ofrecer soporte a anunciantes por correo electr&oacute;nico y chat<\/p>\\n<\/li>\\n<li>\\n<p>Ayudar a los clientes a sacar el m&aacute;ximo partido de sus productos publicitarios<\/p>\\n<\/li>\\n<li>\\n<p>Colaborar estrechamente con los equipos de Operaciones de Producto y Soporte T&eacute;cnico para resolver consultas complejas<\/p>\\n<\/li>\\n<li>\\n<p>Orientar a los anunciantes sobre las funcionalidades de los productos y las mejores pr&aacute;cticas<\/p>\\n<\/li>\\n<li>\\n<p>Contribuir a iniciativas destinadas a mejorar la experiencia del cliente y la calidad del servicio<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>&iquest;Qu&eacute; buscamos?<\/strong><\/p>\\n<p>Encajar&aacute;s perfectamente si:<\/p>\\n<ul>\\n<li>\\n<p>Tienes un nivel <strong>C1 de espa&ntilde;ol y B2 de ingl&eacute;s<\/strong>, tanto hablado como escrito<\/p>\\n<\/li>\\n<li>\\n<p>Tienes una titulaci&oacute;n universitaria en <strong>Marketing o un &aacute;rea relacionada<\/strong><\/p>\\n<\/li>\\n<li>\\n<p>Tienes experiencia en <strong>Marketing Digital<\/strong><\/p>\\n<\/li>\\n<li>\\n<p>Tienes experiencia pr&aacute;ctica en <strong>gesti&oacute;n de campa&ntilde;as de publicidad de pago (requisito obligatorio)<\/strong><\/p>\\n<\/li>\\n<li>\\n<p>Tienes buenos conocimientos de <strong>redes sociales y publicidad digital<\/strong><\/p>\\n<\/li>\\n<li>\\n<p>Tienes experiencia en un Contact Center o en una empresa de tecnolog&iacute;a publicitaria (AdTech)<\/p>\\n<\/li>\\n<li>\\n<p>Sabes trabajar de forma aut&oacute;noma y en equipo<\/p>\\n<\/li>\\n<li>\\n<p>Te gusta resolver problemas y trabajar con tecnolog&iacute;a<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>&iquest;No cumples todos los requisitos?<\/strong> Aun as&iacute;, te animamos a presentar tu candidatura. Tu experiencia podr&iacute;a encajar perfectamente en esta u otra oportunidad en Concentrix.<\/p>\\n<p><strong>&iquest;Por qu&eacute; Concentrix?<\/strong><\/p>\\n<p>&Uacute;nete a una comunidad global de <strong>m&aacute;s de 440.000 Game-Changers en m&aacute;s de 70 pa&iacute;ses<\/strong>.<\/p>\\n<p>Invertimos en tu desarrollo y te ofrecemos la formaci&oacute;n, el apoyo y las oportunidades profesionales que necesitas para crecer y construir tu futuro.<\/p>\\n<p><strong>Tu pr&oacute;ximo paso profesional podr&iacute;a venir acompa&ntilde;ado de un bonus de bienvenida de 2.000 &euro;.<\/strong><\/p>\\n<p><strong>Inscr&iacute;bete ahora y convi&eacute;rtete en un\/a Game-Changer.<\/strong><\/p>\\n<p>Concentrix es una empresa que ofrece igualdad de oportunidades y est&aacute; comprometida con la creaci&oacute;n de un entorno de trabajo diverso e inclusivo.<\/p>\\n<p><strong>Requisitos para trabajar en Portugal:<\/strong> De acuerdo con la legislaci&oacute;n portuguesa, solo se tendr&aacute;n en cuenta las candidaturas de personas legalmente autorizadas para trabajar en Portugal.<\/p>\",\"ats_external_id\":\"PT-450\",\"location\":\"Lisbon, Lisboa\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-14T15:30:44.513+01:00\",\"created_at\":\"2026-04-29T16:26:54.435+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80NTA?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80NTA\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"es\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"3\",\"auto_call\":\"0\",\"on_erp_listing\":\"0\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"1755\",\"campaign_id\":\"449\",\"campaign_title\":\"ByteDance MPO \/ Spanish  \/ BM \/ Lisbon \/ WB\",\"campaign_type\":\"job_application\",\"job_title\":\"Technical Product Specialist (Spanish-Speaking) - Digital Ads - 2000\u20ac Welcome Bonus\",\"street\":null,\"address\":null,\"city\":\"Lisbon\",\"state\":\"Lisbon\",\"postal_code\":null,\"region\":\"Lisboa\",\"country\":\"Portugal\",\"short_description\":\"Experience the power of a game-changing career!\",\"long_description\":\"<p><strong>&euro;2,000 Welcome Bonus | Lisbon | On-Site<\/strong><\/p>\\n<p><strong>Ready to take your Digital Ads career to the next level?<\/strong><\/p>\\n<p>Join Concentrix and work with a global technology and services leader, supporting innovative advertising products used by some of the world&rsquo;s biggest brands.<\/p>\\n<p><strong>What&rsquo;s in it for you?<\/strong><\/p>\\n<ul>\\n<li><strong>&euro;2,000 Welcome Bonus<\/strong><\/li>\\n<li>Competitive salary + additional bonuses<\/li>\\n<li><strong>100% paid training<\/strong><\/li>\\n<li><strong>Real career development opportunities<\/strong><\/li>\\n<li>Free learning and leadership development programs<\/li>\\n<li>Bring-a-Friend bonus opportunities<\/li>\\n<li>Central location in Parque das Na&ccedil;&otilde;es, Lisbon<\/li>\\n<li>Opportunity to grow within a global company<\/li>\\n<\/ul>\\n<p><strong>What will you do?<\/strong><\/p>\\n<p>As a <strong>Technical Product Specialist &ndash; Digital Ads<\/strong>, you will support advertisers using our client's digital advertising products.<\/p>\\n<p>Your responsibilities will include:<\/p>\\n<ul>\\n<li>Troubleshooting and resolving technical and product-related issues<\/li>\\n<li>Supporting advertisers through email and chat<\/li>\\n<li>Helping customers get the most out of their advertising products<\/li>\\n<li>Working closely with Product Operations and Technical teams to resolve complex queries<\/li>\\n<li>Educating advertisers on product features and best practices<\/li>\\n<li>Contributing to initiatives that improve customer experience and service quality<\/li>\\n<\/ul>\\n<p><strong>What are we looking for?<\/strong><\/p>\\n<p>You&rsquo;ll be a great match if you:<\/p>\\n<ul>\\n<li>Have <strong>C1 level Spanish and B2 level English<\/strong>, both written and spoken<\/li>\\n<li>Have a degree in <strong>Marketing or a related field<\/strong><\/li>\\n<li>Have experience in <strong>Digital Marketing<\/strong><\/li>\\n<li>Have hands-on experience with <strong>paid campaign management (mandatory)<\/strong><\/li>\\n<li>Have a good understanding of <strong>social media and digital advertising<\/strong><\/li>\\n<li>Have experience in a Contact Centre or with an Advertising Technology company<\/li>\\n<li>Can work effectively both independently and as part of a team<\/li>\\n<li>Enjoy solving problems and working with technology<\/li>\\n<\/ul>\\n<p><strong>Don&rsquo;t tick every box?<\/strong> We still encourage you to apply. Your experience may be a great fit for this or another opportunity at Concentrix.<\/p>\\n<p><strong>Why Concentrix?<\/strong><\/p>\\n<p>Join a global community of <strong>440,000+ Game-Changers across more than 70 countries<\/strong>.<\/p>\\n<p>We invest in your development with the training, support and career opportunities you need to grow professionally and build your future.<\/p>\\n<p><strong>Your next career move could come with a &euro;2,000 Welcome Bonus.<\/strong><\/p>\\n<p><strong>Apply now and become a Game-Changer.<\/strong><\/p>\\n<p>Concentrix is an equal-opportunity employer committed to providing a diverse and inclusive workplace.<\/p>\\n<p><strong>Eligibility to work:<\/strong> In accordance with Portuguese law, only applicants legally authorized to work in Portugal will be considered for this position.<\/p>\\n<p>&nbsp;<\/p>\",\"ats_external_id\":\"PT-449\",\"location\":\"Lisbon, Lisboa\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-12T00:59:04.038+01:00\",\"created_at\":\"2026-04-29T16:14:28.333+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80NDk?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80NDk\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"3\",\"auto_call\":\"0\",\"on_erp_listing\":\"1\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"1756\",\"campaign_id\":\"444\",\"campaign_title\":\"ByteDance MPO \/ English  \/ BM \/ Lisbon \/ WB\",\"campaign_type\":\"job_application\",\"job_title\":\"Technical Product Specialist (English-Speaking) - Digital Ads - 2000\u20ac Welcome Bonus\",\"street\":null,\"address\":null,\"city\":\"Lisbon\",\"state\":\"Lisbon\",\"postal_code\":null,\"region\":\"Lisboa\",\"country\":\"Portugal\",\"short_description\":\"Experience the power of a game-changing career!\",\"long_description\":\"<p><strong>&euro;2,000 Welcome Bonus | Lisbon | On-Site<\/strong><\/p>\\n<p><strong>Ready to take your Digital Ads career to the next level?<\/strong><\/p>\\n<p>Join Concentrix and work with a global technology and services leader, supporting innovative advertising products used by some of the world&rsquo;s biggest brands.<\/p>\\n<p><strong>What&rsquo;s in it for you?<\/strong><\/p>\\n<ul>\\n<li><strong>&euro;2,000 Welcome Bonus<\/strong><\/li>\\n<li>Competitive salary + additional bonuses<\/li>\\n<li><strong>100% paid training<\/strong><\/li>\\n<li><strong>Real career development opportunities<\/strong><\/li>\\n<li>Free learning and leadership development programs<\/li>\\n<li>Bring-a-Friend bonus opportunities<\/li>\\n<li>Central location in Parque das Na&ccedil;&otilde;es, Lisbon<\/li>\\n<li>Opportunity to grow within a global company<\/li>\\n<\/ul>\\n<p><strong>What will you do?<\/strong><\/p>\\n<p>As a <strong>Technical Product Specialist &ndash; Digital Ads<\/strong>, you will support advertisers using our client's digital advertising products.<\/p>\\n<p>Your responsibilities will include:<\/p>\\n<ul>\\n<li>Troubleshooting and resolving technical and product-related issues<\/li>\\n<li>Supporting advertisers through email and chat<\/li>\\n<li>Helping customers get the most out of their advertising products<\/li>\\n<li>Working closely with Product Operations and Technical teams to resolve complex queries<\/li>\\n<li>Educating advertisers on product features and best practices<\/li>\\n<li>Contributing to initiatives that improve customer experience and service quality<\/li>\\n<\/ul>\\n<p><strong>What are we looking for?<\/strong><\/p>\\n<p>You&rsquo;ll be a great match if you:<\/p>\\n<ul>\\n<li>Have <strong>C1 level English<\/strong>, both written and spoken<\/li>\\n<li>Have a degree in <strong>Marketing or a related field<\/strong><\/li>\\n<li>Have experience in <strong>Digital Marketing<\/strong><\/li>\\n<li>Have hands-on experience with <strong>paid campaign management (mandatory)<\/strong><\/li>\\n<li>Have a good understanding of <strong>social media and digital advertising<\/strong><\/li>\\n<li>Have experience in a Contact Centre or with an Advertising Technology company<\/li>\\n<li>Can work effectively both independently and as part of a team<\/li>\\n<li>Enjoy solving problems and working with technology<\/li>\\n<\/ul>\\n<p><strong>Don&rsquo;t tick every box?<\/strong> We still encourage you to apply. Your experience may be a great fit for this or another opportunity at Concentrix.<\/p>\\n<p><strong>Why Concentrix?<\/strong><\/p>\\n<p>Join a global community of <strong>440,000+ Game-Changers across more than 70 countries<\/strong>.<\/p>\\n<p>We invest in your development with the training, support and career opportunities you need to grow professionally and build your future.<\/p>\\n<p><strong>Your next career move could come with a &euro;2,000 Welcome Bonus.<\/strong><\/p>\\n<p><strong>Apply now and become a Game-Changer.<\/strong><\/p>\\n<p>Concentrix is an equal-opportunity employer committed to providing a diverse and inclusive workplace.<\/p>\\n<p><strong>Eligibility to work:<\/strong> In accordance with Portuguese law, only applicants legally authorized to work in Portugal will be considered for this position.<\/p>\\n<p>&nbsp;<\/p>\",\"ats_external_id\":\"PT-444\",\"location\":\"Lisbon, Lisboa\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-21T00:59:05.072+01:00\",\"created_at\":\"2026-04-29T16:06:54.224+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80NDQ?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80NDQ\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"3\",\"auto_call\":\"0\",\"on_erp_listing\":\"1\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"1867\",\"campaign_id\":\"120\",\"campaign_title\":\"Conseiller Client (H\/F) - Abidjan - Service Client - Fran\u00e7ais\",\"campaign_type\":\"job_application\",\"job_title\":\"Conseiller client (F\/H) - Abidjan - Service Client - Fran\u00e7ais\",\"street\":\"Plateau Indeni\u00e9, Immeuble Marina View\",\"address\":\"Plateau Indeni\u00e9, Immeuble Marina View\",\"city\":\"Abidjan\",\"state\":\"District Autonome d'Abidjan\",\"postal_code\":null,\"region\":\"C\u00f4te d'Ivoire\",\"country\":\"C\u00f4te d'Ivoire\",\"short_description\":\"Rejoignez l\u2019\u00e9quipe Concentrix d\u00e8s aujourd\u2019hui.\",\"long_description\":\"<p><strong>Qui sommes-nous ?<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p><em>Concentrix est une entreprise internationale implant&eacute;e dans plus de 70 pays. Sp&eacute;cialistes de l'am&eacute;lioration de l'exp&eacute;rience client et de l'optimisation des processus m&eacute;tiers, nous aidons les entreprises &agrave; se transformer et atteindre l'excellence, dans un environnement inclusif, collaboratif et innovant.<\/em><\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Votre mission en tant que Conseiller Client&egrave;le<\/strong><\/p>\\n<p>Votre r&ocirc;le principal sera d&rsquo;&ecirc;tre l&rsquo;interlocuteur privil&eacute;gi&eacute; de nos clients. Vous aurez pour missions de :<\/p>\\n<p>&middot; Accompagner prospects et clients dans la r&eacute;solution de probl&egrave;mes ou pour fournir des renseignements.<\/p>\\n<p>&middot; Contribuer activement &agrave; promouvoir notre image de marque et &agrave; d&eacute;velopper la satisfaction client.<\/p>\\n<p>&middot; G&eacute;rer efficacement les r&eacute;clamations.<\/p>\\n<p>&middot; &Ecirc;tre un ambassadeur de la satisfaction client !<\/p>\\n<p>&nbsp;<\/p>\\n<p>Par quels moyens ? Des appels entrants, des mails, des courriers et, potentiellement, des interactions via les r&eacute;seaux sociaux. Pas de prospection t&eacute;l&eacute;phonique !<\/p>\\n<p><strong>Ce que nous vous offrons:<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>Chez Concentrix, nous faisons de la valorisation de nos talents une priorit&eacute;. Voici les avantages uniques que nous proposons pour reconna&icirc;tre votre contribution :<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>&middot; R&eacute;mun&eacute;ration et avantages :<\/strong><\/p>\\n<p>o Une r&eacute;mun&eacute;ration variable selon vos r&eacute;sultats.<\/p>\\n<p>o Un contrat de 40 heures par semaine.<\/p>\\n<p>o Des cars de transport mis &agrave; disposition<\/p>\\n<p><strong>&middot; Conditions de travail optimales :<\/strong><\/p>\\n<p>o Une formation initiale et continue.<\/p>\\n<p>o Un environnement de travail valorisant la qualit&eacute; de vie au travail.<\/p>\\n<p>o Des perspectives d&rsquo;&eacute;volution professionnelle.<\/p>\\n<p>&nbsp;<\/p>\\n<p><u><strong>Le profil recherch&eacute;:<\/strong><\/u><\/p>\\n<p>&nbsp;<\/p>\\n<p>Nous recherchons des talents qui poss&egrave;dent :<\/p>\\n<p>&middot; Ma&icirc;trisent parfaitement le fran&ccedil;ais, aussi bien &agrave; l&rsquo;&eacute;crit qu&rsquo;&agrave; l&rsquo;oral. \ud83d\udde3\ufe0f<\/p>\\n<p>&middot; Poss&egrave;dent un excellent sens de la communication, sont organis&eacute;s, autonomes et adoptent une attitude positive. \ud83d\udca1<\/p>\\n<p>&middot; Ma&icirc;trisent les outils digitaux et font preuve d'une curiosit&eacute; naturelle pour adopter de nouvelles technologies. \ud83d\udda5\ufe0f<\/p>\\n<p>&middot; Une disponibilit&eacute; du lundi au dimanche avec deux de repos rotatif sur une amplitude horaire entre 6h00 &agrave; 21h.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Notre processus de recrutement:<\/strong><\/p>\\n<p>1. Pr&eacute;qualification t&eacute;l&eacute;phonique : une premi&egrave;re discussion avec un membre de l'&eacute;quipe recrutement pour valider les pr&eacute;requis du poste.<\/p>\\n<p>En pr&eacute;sentiel :<\/p>\\n<p>2. Pr&eacute;sentation collective, r&eacute;ponse &agrave; vos questions et passations de tests &eacute;crits (fran&ccedil;ais et informatique)<\/p>\\n<p>3. Entretien individuel (30 minutes) : une discussion approfondie avec un membre de notre &eacute;quipe recrutement pour valider vos comp&eacute;tences et aligner vos ambitions avec notre culture.<\/p>\\n<p>&nbsp;<\/p>\\n<p>Pr&ecirc;t(e) &agrave; relever ce d&eacute;fi ? Rejoignez l&rsquo;aventure Concentrix, l&agrave; o&ugrave; innovation et satisfaction client se rencontrent ! \ud83d\ude80<\/p>\",\"ats_external_id\":\"1028326459\",\"location\":\"Abidjan, C\u00f4te d'Ivoire\",\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":\"\",\"salary_currency\":null,\"updated_at\":\"2026-10-16T17:21:03.966+02:00\",\"created_at\":\"2026-04-29T14:57:49.413+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMjA?\",\"apply_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMjA\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-france\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"3\",\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"1\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":\"0\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"1757\",\"campaign_id\":\"434\",\"campaign_title\":\"Booking \/ Portuguese \/ BM \/ Porto\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Representative (Portuguese-speaking) - Online Booking Services\",\"street\":null,\"address\":null,\"city\":\"Porto\",\"state\":\"Porto District\",\"postal_code\":null,\"region\":\"Porto\",\"country\":\"Portugal\",\"short_description\":\"Passionate about travel and great customer experiences? \",\"long_description\":\"<h3 data-pm-slice=\\\"1 1 []\\\"><strong>Porto | On-Site<\/strong><\/h3>\\n<p><strong>Passionate about travel and great customer experiences? Put your Portuguese language skills to work in an international environment in Porto.<\/strong><\/p>\\n<p>Join our team and support customers throughout their online booking journey, helping them with reservations, travel-related questions and any issues they may encounter along the way.<\/p>\\n<h2>What&rsquo;s in it for you?<\/h2>\\n<ul data-spread=\\\"false\\\">\\n<li>\\n<p><strong>Competitive salary + performance bonus<\/strong><\/p>\\n<\/li>\\n<li>\\n<p><strong>Fully paid training<\/strong><\/p>\\n<\/li>\\n<li>\\n<p><strong>Real career development opportunities<\/strong><\/p>\\n<\/li>\\n<li>\\n<p>Free learning and professional development programs<\/p>\\n<\/li>\\n<li>\\n<p><strong>Bring-a-Friend bonus opportunities<\/strong><\/p>\\n<\/li>\\n<li>\\n<p><strong>Central location in Porto<\/strong><\/p>\\n<\/li>\\n<li>\\n<p>International and dynamic work environment<\/p>\\n<\/li>\\n<\/ul>\\n<p>At Concentrix, your development matters. <strong>Around 80% of our managers and leaders have been promoted internally.<\/strong><\/p>\\n<h2>What will you do?<\/h2>\\n<p>As a <strong>Customer Representative<\/strong>, you will support customers throughout their booking journey and help them find the right solutions for their needs.<\/p>\\n<p>Your responsibilities will include:<\/p>\\n<ul data-spread=\\\"false\\\">\\n<li>\\n<p>Assist customers with <strong>online bookings, reservations and travel-related requests<\/strong><\/p>\\n<\/li>\\n<li>\\n<p>Respond to customer enquiries through <strong>email, chat and phone<\/strong><\/p>\\n<\/li>\\n<li>\\n<p>Provide accurate and timely information while keeping customer and booking details up to date in internal systems<\/p>\\n<\/li>\\n<li>\\n<p>Build strong relationships with customers by addressing their questions and resolving issues with <strong>professionalism and empathy<\/strong><\/p>\\n<\/li>\\n<li>\\n<p>Provide effective solutions to ensure a <strong>smooth and positive customer experience<\/strong><\/p>\\n<\/li>\\n<li>\\n<p>Follow company policies, procedures and service guidelines when assisting customers<\/p>\\n<\/li>\\n<li>\\n<p>Escalate complex cases when necessary, following the appropriate procedures<\/p>\\n<\/li>\\n<li>\\n<p>Identify recurring customer issues and share feedback to help improve processes and the overall customer experience<\/p>\\n<\/li>\\n<\/ul>\\n<h2>What are we looking for?<\/h2>\\n<p>You&rsquo;ll be a great match if you:<\/p>\\n<ul data-spread=\\\"false\\\">\\n<li>\\n<p>Are <strong>fluent in Portuguese and English<\/strong>, both written and spoken<\/p>\\n<\/li>\\n<li>\\n<p>Have previous experience in <strong>Customer Service<\/strong>, preferably in the <strong>travel or online booking industry<\/strong><\/p>\\n<\/li>\\n<li>\\n<p>Are passionate about <strong>travel and hospitality<\/strong> and understand the needs of travellers<\/p>\\n<\/li>\\n<li>\\n<p>Are comfortable applying company policies and procedures to provide effective customer support<\/p>\\n<\/li>\\n<li>\\n<p>Can work independently, make sound decisions and accurately document customer interactions<\/p>\\n<\/li>\\n<li>\\n<p>Have strong <strong>problem-solving skills<\/strong> and a customer-oriented mindset<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>Don&rsquo;t tick every box?<\/strong> We still encourage you to apply. 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Sp&eacute;cialistes de l'am&eacute;lioration de l'exp&eacute;rience client et de l'optimisation des processus m&eacute;tiers, nous aidons les entreprises &agrave; se transformer et atteindre l'excellence, dans un environnement inclusif, collaboratif et innovant.<\/em><\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Votre mission en tant que Conseiller Client&egrave;le<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>Votre r&ocirc;le principal sera d&rsquo;&ecirc;tre l&rsquo;interlocuteur privil&eacute;gi&eacute; de nos clients. Vous aurez pour missions de :<\/p>\\n<ul>\\n<li>\\n<p>Accompagner prospects et clients dans la r&eacute;solution de probl&egrave;mes ou pour fournir des renseignements.<\/p>\\n<\/li>\\n<li>\\n<p>Contribuer activement &agrave; promouvoir notre image de marque et &agrave; d&eacute;velopper la satisfaction client.<\/p>\\n<\/li>\\n<li>\\n<p>G&eacute;rer efficacement les r&eacute;clamations.<\/p>\\n<\/li>\\n<li>\\n<p>&Ecirc;tre un ambassadeur de la satisfaction client !<\/p>\\n<\/li>\\n<li>\\n<p>Par quels moyens ? Des appels entrants, des mails, des courriers et, potentiellement, des interactions via les r&eacute;seaux sociaux. Pas de prospection t&eacute;l&eacute;phonique !<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Ce que nous vous offrons<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>Chez Concentrix, nous faisons de la valorisation de nos talents une priorit&eacute;. Voici les avantages uniques que nous proposons pour reconna&icirc;tre votre contribution :<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>R&eacute;mun&eacute;ration et avantages :<\/strong><\/p>\\n<ul>\\n<li>\\n<p>Un contrat CDI de 40 heures par semaine.<\/p>\\n<\/li>\\n<li>\\n<p>Une r&eacute;mun&eacute;ration variable selon vos r&eacute;sultats.<\/p>\\n<\/li>\\n<li>\\n<p>Une mutuelle sant&eacute; compl&eacute;mentaire &agrave; partir de votre 6&egrave;me mois d'int&eacute;gration<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Conditions de travail optimales :<\/strong><\/p>\\n<ul>\\n<li>\\n<p>Un repas complet &agrave; la cantine pour tous les jours de pr&eacute;sence<\/p>\\n<\/li>\\n<li>\\n<p>Un transport assur&eacute; par l'entreprise<\/p>\\n<\/li>\\n<li>\\n<p>Une assurance compl&eacute;mentaire famille<\/p>\\n<\/li>\\n<li>\\n<p>Une formation initiale et continue<\/p>\\n<\/li>\\n<li>\\n<p>Un environnement de travail valorisant la qualit&eacute; de vie au travail<\/p>\\n<\/li>\\n<li>\\n<p>Des perspectives d&rsquo;&eacute;volution professionnelle<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Le profil recherch&eacute;<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>Nous recherchons des talents qui poss&egrave;dent :<\/p>\\n<ul>\\n<li>\\n<p>Ma&icirc;trisent parfaitement le fran&ccedil;ais et l'anglais, aussi bien &agrave; l&rsquo;&eacute;crit qu&rsquo;&agrave; l&rsquo;oral.<\/p>\\n<\/li>\\n<li>\\n<p>Poss&egrave;dent un excellent sens de la communication, sont organis&eacute;s, autonomes et adoptent une attitude positive.<\/p>\\n<\/li>\\n<li>\\n<p>Ma&icirc;trisent les outils digitaux et font preuve d'une curiosit&eacute; naturelle pour adopter de nouvelles technologies.<\/p>\\n<\/li>\\n<li>\\n<p>Une disponibilit&eacute; du lundi au dimanche sur une amplitude horaire de 24h\/24.<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Notre processus de recrutement<\/strong><\/p>\\n<p>1. 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Sp&eacute;cialistes de l'am&eacute;lioration de l'exp&eacute;rience client et de l'optimisation des processus m&eacute;tiers, nous aidons les entreprises &agrave; se transformer et atteindre l'excellence, dans un environnement inclusif, collaboratif et innovant.<\/em><\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Votre mission en tant que Conseiller Client&egrave;le<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>Votre r&ocirc;le principal sera d&rsquo;&ecirc;tre l&rsquo;interlocuteur privil&eacute;gi&eacute; de nos clients. 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Pr&eacute;qualification t&eacute;l&eacute;phonique (15 minutes) : une premi&egrave;re discussion avec un membre de l'&eacute;quipe recrutement pour valider les pr&eacute;requis du poste.<\/p>\\n<p><strong>En pr&eacute;sentiel :<\/strong><\/p>\\n<p>2. Entretien avec un membre de l'&eacute;quipe recrutement<\/p>\\n<p>3. Test de langue (90 minutes) : &eacute;valuation de vos comp&eacute;tences linguistiques.<\/p>\\n<p>4. Entretien de validation (30 minutes) : une discussion approfondie avec un membre de la production pour valider vos comp&eacute;tences et aligner vos ambitions avec notre culture.<\/p>\\n<p>&nbsp;<\/p>\\n<p>Pr&ecirc;t(e) &agrave; relever ce d&eacute;fi ? 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Sp&eacute;cialistes de l'am&eacute;lioration de l'exp&eacute;rience client et de l'optimisation des processus m&eacute;tiers, nous aidons les entreprises &agrave; se transformer et atteindre l'excellence, dans un environnement inclusif, collaboratif et innovant.<\/em><\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Votre mission en tant que Conseiller Client&egrave;le<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>Votre r&ocirc;le principal sera d&rsquo;&ecirc;tre l&rsquo;interlocuteur privil&eacute;gi&eacute; de nos clients. Vous aurez pour missions de :<\/p>\\n<ul>\\n<li>\\n<p>Accompagner prospects et clients dans la r&eacute;solution de probl&egrave;mes ou pour fournir des renseignements.<\/p>\\n<\/li>\\n<li>\\n<p>Contribuer activement &agrave; promouvoir notre image de marque et &agrave; d&eacute;velopper la satisfaction client.<\/p>\\n<\/li>\\n<li>\\n<p>G&eacute;rer efficacement les r&eacute;clamations.<\/p>\\n<\/li>\\n<li>\\n<p>&Ecirc;tre un ambassadeur de la satisfaction client !<\/p>\\n<\/li>\\n<li>\\n<p>Par quels moyens ? Des appels entrants, des mails, des courriers et, potentiellement, des interactions via les r&eacute;seaux sociaux. Pas de prospection t&eacute;l&eacute;phonique !<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Ce que nous vous offrons<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>Chez Concentrix, nous faisons de la valorisation de nos talents une priorit&eacute;. Voici les avantages uniques que nous proposons pour reconna&icirc;tre votre contribution :<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>R&eacute;mun&eacute;ration et avantages :<\/strong><\/p>\\n<ul>\\n<li>\\n<p>Un contrat CDI de 40 heures par semaine.<\/p>\\n<\/li>\\n<li>\\n<p>Une r&eacute;mun&eacute;ration variable selon vos r&eacute;sultats.<\/p>\\n<\/li>\\n<li>\\n<p>Une mutuelle sant&eacute; compl&eacute;mentaire &agrave; partir de votre 6&egrave;me mois d'int&eacute;gration<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Conditions de travail optimales :<\/strong><\/p>\\n<ul>\\n<li>\\n<p>Un repas complet &agrave; la cantine pour tous les jours de pr&eacute;sence<\/p>\\n<\/li>\\n<li>\\n<p>Un transport du retour assur&eacute; par l'entreprise<\/p>\\n<\/li>\\n<li>\\n<p>Une assurance compl&eacute;mentaire famille<\/p>\\n<\/li>\\n<li>\\n<p>Une formation initiale et continue<\/p>\\n<\/li>\\n<li>\\n<p>Un environnement de travail valorisant la qualit&eacute; de vie au travail<\/p>\\n<\/li>\\n<li>\\n<p>Des perspectives d&rsquo;&eacute;volution professionnelle<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Le profil recherch&eacute;<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>Nous recherchons des talents qui poss&egrave;dent :<\/p>\\n<ul>\\n<li>\\n<p>Ma&icirc;trisent parfaitement l'allemand, aussi bien &agrave; l&rsquo;&eacute;crit qu&rsquo;&agrave; l&rsquo;oral.<\/p>\\n<\/li>\\n<li>\\n<p>Poss&egrave;dent un excellent sens de la communication, sont organis&eacute;s, autonomes et adoptent une attitude positive.<\/p>\\n<\/li>\\n<li>\\n<p>Ma&icirc;trisent les outils digitaux et font preuve d'une curiosit&eacute; naturelle pour adopter de nouvelles technologies.<\/p>\\n<\/li>\\n<li>\\n<p>Une disponibilit&eacute; du lundi au dimanche sur une amplitude horaire de 24h\/24.<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Notre processus de recrutement<\/strong><\/p>\\n<p>1. Pr&eacute;qualification t&eacute;l&eacute;phonique (15 minutes) : une premi&egrave;re discussion avec un membre de l'&eacute;quipe recrutement pour valider les pr&eacute;requis du poste.<\/p>\\n<p><strong>En pr&eacute;sentiel :<\/strong><\/p>\\n<p>2. Entretien avec un membre de l'&eacute;quipe recrutement<\/p>\\n<p>3. Test d'allemand (45 minutes) : &eacute;valuation de vos comp&eacute;tences linguistiques.<\/p>\\n<p>4. Entretien de validation (30 minutes) : une discussion approfondie avec un membre de la production pour valider vos comp&eacute;tences et aligner vos ambitions avec notre culture.<\/p>\\n<p>&nbsp;<\/p>\\n<p>Pr&ecirc;t(e) &agrave; relever ce d&eacute;fi ? Rejoignez l&rsquo;aventure Concentrix, l&agrave; o&ugrave; innovation et satisfaction client se rencontrent !<\/p>\",\"ats_external_id\":\"MG-113\",\"location\":\"Antananarivo, Analamanga\",\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":\"\",\"salary_currency\":null,\"updated_at\":\"2026-10-16T17:21:03.695+02:00\",\"created_at\":\"2026-04-29T11:39:28.898+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMTM?\",\"apply_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMTM\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"permanent\",\"locale\":\"fr\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-france\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"5\",\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"1\",\"delay_between_two_applications\":\"1\",\"auto_call\":\"0\",\"on_erp_listing\":\"0\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"1873\",\"campaign_id\":\"111\",\"campaign_title\":\"Conseiller client (F\/H) - Antananarivo -  Anglais\",\"campaign_type\":\"job_application\",\"job_title\":\"Conseiller client (F\/H) - Antananarivo -  Anglais\",\"street\":\"MDG Antananarivo - Zone ZITAL Ankorondrano - B\u00e2timent 15A - acc\u00e8s par Marais Masay\",\"address\":\"MDG Antananarivo - Zone ZITAL Ankorondrano - B\u00e2timent 15A - acc\u00e8s par Marais Masay\",\"city\":\"Antananarivo\",\"state\":\"Antananarivo\",\"postal_code\":\"101\",\"region\":\"Analamanga\",\"country\":\"Madagascar\",\"short_description\":\"Rejoignez une \u00e9quipe d\u00e9di\u00e9e \u00e0 l\u2019excellence de la relation client !\",\"long_description\":\"<p><strong>Qui sommes-nous ?<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p><em>Concentrix est une entreprise internationale implant&eacute;e dans plus de 70 pays. Sp&eacute;cialistes de l'am&eacute;lioration de l'exp&eacute;rience client et de l'optimisation des processus m&eacute;tiers, nous aidons les entreprises &agrave; se transformer et atteindre l'excellence, dans un environnement inclusif, collaboratif et innovant.<\/em><\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Votre mission en tant que Conseiller Client&egrave;le<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>Votre r&ocirc;le principal sera d&rsquo;&ecirc;tre l&rsquo;interlocuteur privil&eacute;gi&eacute; de nos clients. Vous aurez pour missions de :<\/p>\\n<ul>\\n<li>\\n<p>Accompagner prospects et clients dans la r&eacute;solution de probl&egrave;mes ou pour fournir des renseignements.<\/p>\\n<\/li>\\n<li>\\n<p>Contribuer activement &agrave; promouvoir notre image de marque et &agrave; d&eacute;velopper la satisfaction client.<\/p>\\n<\/li>\\n<li>\\n<p>G&eacute;rer efficacement les r&eacute;clamations.<\/p>\\n<\/li>\\n<li>\\n<p>&Ecirc;tre un ambassadeur de la satisfaction client !<\/p>\\n<\/li>\\n<li>\\n<p>Par quels moyens ? Des appels entrants, des mails, des courriers et, potentiellement, des interactions via les r&eacute;seaux sociaux. Pas de prospection t&eacute;l&eacute;phonique !<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Ce que nous vous offrons<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>Chez Concentrix, nous faisons de la valorisation de nos talents une priorit&eacute;. Voici les avantages uniques que nous proposons pour reconna&icirc;tre votre contribution :<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>R&eacute;mun&eacute;ration et avantages :<\/strong><\/p>\\n<ul>\\n<li>\\n<p>Un contrat CDI de 40 heures par semaine.<\/p>\\n<\/li>\\n<li>\\n<p>Une r&eacute;mun&eacute;ration variable selon vos r&eacute;sultats.<\/p>\\n<\/li>\\n<li>\\n<p>Une mutuelle sant&eacute; compl&eacute;mentaire &agrave; partir de votre 6&egrave;me mois d'int&eacute;gration<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Conditions de travail optimales :<\/strong><\/p>\\n<ul>\\n<li>\\n<p>Un repas complet &agrave; la cantine pour tous les jours de pr&eacute;sence<\/p>\\n<\/li>\\n<li>\\n<p>Un transport du retour assur&eacute; par l'entreprise<\/p>\\n<\/li>\\n<li>\\n<p>Une assurance compl&eacute;mentaire famille<\/p>\\n<\/li>\\n<li>\\n<p>Une formation initiale et continue<\/p>\\n<\/li>\\n<li>\\n<p>Un environnement de travail valorisant la qualit&eacute; de vie au travail<\/p>\\n<\/li>\\n<li>\\n<p>Des perspectives d&rsquo;&eacute;volution professionnelle<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Le profil recherch&eacute;<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>Nous recherchons des talents qui poss&egrave;dent :<\/p>\\n<ul>\\n<li>\\n<p>Ma&icirc;trisent parfaitement l'anglais, aussi bien &agrave; l&rsquo;&eacute;crit qu&rsquo;&agrave; l&rsquo;oral.<\/p>\\n<\/li>\\n<li>\\n<p>Poss&egrave;dent un excellent sens de la communication, sont organis&eacute;s, autonomes et adoptent une attitude positive.<\/p>\\n<\/li>\\n<li>\\n<p>Ma&icirc;trisent les outils digitaux et font preuve d'une curiosit&eacute; naturelle pour adopter de nouvelles technologies.<\/p>\\n<\/li>\\n<li>\\n<p>Une disponibilit&eacute; du lundi au dimanche sur une amplitude horaire de 24h\/24.<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Notre processus de recrutement<\/strong><\/p>\\n<p>1. Pr&eacute;qualification t&eacute;l&eacute;phonique (15 minutes) : une premi&egrave;re discussion avec un membre de l'&eacute;quipe recrutement pour valider les pr&eacute;requis du poste.<\/p>\\n<p><strong>En pr&eacute;sentiel :<\/strong><\/p>\\n<p>2. Entretien avec un membre de l'&eacute;quipe recrutement<\/p>\\n<p>3. Test d'anglais (45 minutes) : &eacute;valuation de vos comp&eacute;tences linguistiques.<\/p>\\n<p>4. Entretien de validation (30 minutes) : une discussion approfondie avec un membre de la production pour valider vos comp&eacute;tences et aligner vos ambitions avec notre culture.<\/p>\\n<p>&nbsp;<\/p>\\n<p>Pr&ecirc;t(e) &agrave; relever ce d&eacute;fi ? Rejoignez l&rsquo;aventure Concentrix, l&agrave; o&ugrave; innovation et satisfaction client se rencontrent !<\/p>\",\"ats_external_id\":\"MG-111\",\"location\":\"Antananarivo, Analamanga\",\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":\"\",\"salary_currency\":null,\"updated_at\":\"2026-10-16T17:21:03.639+02:00\",\"created_at\":\"2026-04-29T11:26:45.243+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMTE?\",\"apply_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMTE\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"permanent\",\"locale\":\"fr\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-france\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"5\",\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"1\",\"delay_between_two_applications\":\"1\",\"auto_call\":\"0\",\"on_erp_listing\":\"0\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"583\",\"campaign_id\":\"200\",\"campaign_title\":\"NL - Bol - Groningen - V2\",\"campaign_type\":\"job_application\",\"job_title\":\"Flexibel parttime werken als klantenservicemedewerker voor Bol\",\"street\":null,\"address\":null,\"city\":\"Groningen\",\"state\":\"Groningen\",\"postal_code\":null,\"region\":\"Groningen\",\"country\":\"Netherlands\",\"short_description\":\"Wordt teamplayer bij ons team van Bol experts!\",\"long_description\":\"<p data-pm-slice=\\\"1 1 []\\\"><strong>Zet jouw volgende stap in een veelzijdige toekomst!<\/strong><\/p>\\n<p>Ben jij klaar voor een nieuwe uitdaging? Bij ons begin je aan een geweldige reis in klantcontact en service, waar je topmerken van vandaag en morgen versterkt.<\/p>\\n<p><strong>Waarom kiezen voor ons?<\/strong><\/p>\\n<p><strong>Doorgroeimogelijkheden:<\/strong>&nbsp;Jouw carri&egrave;re heeft bij ons geen grenzen. Start vandaag en maak een begin aan jouw professionele toekomst.<\/p>\\n<p><strong>Diversiteit:<\/strong>&nbsp;We vieren diversiteit en inclusie. Bij ons is iedereen welkom en gewaardeerd.<\/p>\\n<p><strong>Flexibel Werken:<\/strong>&nbsp;Vind de perfecte balans tussen werk en priv&eacute; met onze flexibele werkmogelijkheden.<\/p>\\n<p><strong>Sluit je aan bij een wereldwijde leider en werk mee aan de toekomst van technologie, financi&euml;n, transport, energie en meer!<\/strong><\/p>\\n<p><strong>Wat wij bieden<\/strong><\/p>\\n<p>\ud83d\udcb0 &euro;15,28 per uur vanaf 21 jaar, exclusief vakantiegeld.&nbsp;<\/p>\\n<p>\ud83d\udccd Goed bereikbare locatie in Groningen.<\/p>\\n<p><span data-contrast=\\\"none\\\">\ud83d\udcbb Toegang tot een breed opleidingsplatform om je zelf verder te ontwikkelen.<\/span><\/p>\\n<p>\ud83d\udc65 Inspirerende collega's en een informele werksfeer.<\/p>\\n<p>\ud83c\udf4e Gratis fruit op kantoor en tal van leuke activiteiten!<\/p>\\n<p><strong>Jouw rol<\/strong><\/p>\\n<ul>\\n<li>\\n<p>Verzorg de ultieme winkelervaring als klantenservicemedewerker bij Bol.<\/p>\\n<\/li>\\n<li>\\n<p>Gebruik jouw inlevingsvermogen en creativiteit om klanten te verrassen via chat, mail en telefoon.<\/p>\\n<\/li>\\n<li>\\n<p>Beantwoord vragen over de status van bestellingen, bezorgingen en pakketten met nauwkeurigheid en vriendelijkheid.<\/p>\\n<\/li>\\n<li>\\n<p>Werk samen met verschillende afdelingen om de snelste en meest effici&euml;nte oplossingen voor klantvragen te vinden.<\/p>\\n<\/li>\\n<li>\\n<p>Ontwikkel sterke klantrelaties door persoonlijke en empathische interacties, en draag bij aan continue verbetering van de servicekwaliteit.<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>Wie zoeken wij?<\/strong><\/p>\\n<ul>\\n<li>\\n<p>Vloeiend in Nederlands en Engels.<\/p>\\n<\/li>\\n<li>\\n<p>Beschikbaar voor een fulltime training van twee weken.<\/p>\\n<\/li>\\n<li>\\n<p>Proactieve en gemotiveerde collega die er goed kan samenwerken.<\/p>\\n<\/li>\\n<li>\\n<p>Je kan minimaal 3 dagen werken binnen de openingstijden van Ma t\/m Zat 08:00-21:00 (23:00 op chat&amp;mail).<\/p>\\n<\/li>\\n<li>\\n<p><span data-contrast=\\\"none\\\">Je bent beschikbaar om 2 avonden tot 23:00 uur en ochtenden vanaf 08:00 uur te kunnen werken.<\/span><\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>Word een Game-Changer!<\/strong><\/p>\\n<p>Solliciteer vandaag nog en ontdek waarom meer dan 440.000 professionals wereldwijd voor Concentrix kiezen.<\/p>\\n<p><strong>Solliciteer direct!<\/strong><br \/>Klik op de link om te solliciteren of neem contact op met Maria Kerrebijn via <a title=\\\"\\\" href=\\\"mailto:maria.kerrebijn@concentrix.com\\\" target=\\\"_blank\\\" rel=\\\"noopener noreferrer\\\">maria.kerrebijn@concentrix.com<\/a> - 06-12874456<\/p>\\n<p><strong>Concentrix: Equality for Everyone<\/strong><br \/>Bij ons is iedereen welkom, ongeacht jouw achtergrond. We zijn &eacute;&eacute;n team, &eacute;&eacute;n bedrijf en bieden gelijke kansen voor iedereen.<\/p>\",\"ats_external_id\":\"NL-200\",\"location\":\"Groningen, Groningen\",\"job_type\":\"\",\"salary\":\"15.28\",\"salary_type\":\"hourly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-09-26T01:59:12.730+02:00\",\"created_at\":\"2026-04-29T10:49:07.782+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-netherlands.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMDA?\",\"apply_url\":\"https:\/\/concentrix-netherlands.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMDA\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-netherlands\",\"internal_job_listing\":\"1\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"2\",\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"1\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":\"0\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"1253\",\"campaign_id\":\"18025\",\"campaign_title\":\"People Solutions Business Partner I R1725909\",\"campaign_type\":\"job_application\",\"job_title\":\"Sr. People Solutions Business Partner\",\"street\":\"CAN Oshawa\",\"address\":\"CAN Oshawa\",\"city\":\"Oshawa\",\"state\":\"Ontario\",\"postal_code\":\"L1H 8W8\",\"region\":null,\"country\":\"Canada\",\"short_description\":\"We\u2019re Concentrix. The global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\\n\\nPosition Summary\\nAs an HR Leader at our Oshawa, Ontario site, you will play a key role in shaping an engaging, high-performing culture for our game-changers. This onsite role is ideal for a self-motivated, relationship-driven HR professional who thrives in a fast-paced environment and brings strong critical thinking, a tech-focused mindset, and a passion for supporting people and business outcomes.\",\"long_description\":\"<h2 style=\\\"color:!important\\\"><span style=\\\"color:#111827\\\"><b>What you will do in this role<\/b><\/span><\/h2><p style=\\\"color:!important\\\"><span style=\\\"color:#374151\\\">In everything we do, we believe in doing right by and for people \u2013 our clients, their customers, our people, our community, and our planet.<\/span><\/p><ul><li><span style=\\\"color:#374151\\\">Lead, design, evaluate, analyze, and implement Human Resources activities, including employee engagement and relations, compensation and benefits, talent and performance management, to support short-term business strategy.<\/span><\/li><li><span style=\\\"color:#374151\\\">Serve as a trusted advisor to management through strong cross-departmental partnerships on team member performance, management practices, HR policies, talent management, and compensation.<\/span><\/li><li><span style=\\\"color:#374151\\\">Lead a team in responding to complex employee concerns and partner with appropriate stakeholders as needed, including managing escalated or highly sensitive issues.<\/span><\/li><li><span style=\\\"color:#374151\\\">Guide the team in interpreting HR policies, best practices, resources, and tools to deliver innovative, proactive Human Resources solutions aligned to organizational strategies.<\/span><\/li><li><span style=\\\"color:#374151\\\">Facilitate HR learning sessions on topics such as performance management, HR policies, talent management, talent sourcing practices, resource allocation, succession planning, and compensation.<\/span><\/li><li><span style=\\\"color:#374151\\\">Present HR training programs to leadership teams as needed.<\/span><\/li><li><span style=\\\"color:#374151\\\">Direct the team in analyzing key Human Resources metrics, consulting with management, providing recommendations, and developing clear visuals to communicate findings.<\/span><\/li><li><span style=\\\"color:#374151\\\">Conduct workplace investigations and prepare documentation requirements for labor-related cases, with a focus on issue resolution within the assigned region.<\/span><\/li><li><span style=\\\"color:#374151\\\">Manage and facilitate the development of Human Resources communication materials and tools to support the launch of new processes, systems, and technology.<\/span><\/li><li><span style=\\\"color:#374151\\\">Maintain and apply knowledge of progressive Human Resources practices, evaluate programs against trends and advancements, and recommend improvements to address business needs.<\/span><\/li><li><span style=\\\"color:#374151\\\">Communicate and reinforce Concentrix values, philosophies, and Leadership Behaviors to support a high-performing organization.<\/span><\/li><\/ul><br \/><h2 style=\\\"color:!important\\\"><span style=\\\"color:#111827\\\"><b>Your qualifications<\/b><\/span><\/h2><p style=\\\"color:!important\\\"><span style=\\\"color:#374151\\\">We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.<\/span><\/p><p style=\\\"color:!important\\\"><span style=\\\"color:#374151\\\">Concentrix is a great match if you:<\/span><\/p><ul><li><span style=\\\"color:#374151\\\">Are able to work onsite at our Oshawa, Ontario office.<\/span><\/li><li><span style=\\\"color:#374151\\\">Have 5&#43; years of Human Resources experience.<\/span><\/li><li><span style=\\\"color:#374151\\\">Have prior experience working with the Ministry of Labor and Human Rights Tribunal of Ontario.<\/span><\/li><li><span style=\\\"color:#374151\\\">Are well versed in Canadian employment laws and ESA.<\/span><\/li><li><span style=\\\"color:#374151\\\">Bring excellent written and verbal communication skills, including the ability to effectively present information to internal and external associates.<\/span><\/li><li><span style=\\\"color:#374151\\\">Have advanced Microsoft Office skills, including advanced Excel skills.<\/span><\/li><li><span style=\\\"color:#374151\\\">Have proven ability to organize and prioritize projects in a fast-paced, deadline-oriented business environment.<\/span><\/li><li><span style=\\\"color:#374151\\\">Demonstrate initiative, ownership, and a focus on continuous improvement.<\/span><\/li><li><span style=\\\"color:#374151\\\">Bring excellent attention to detail with the ability to comprehend, analyze, and interpret data.<\/span><\/li><li><span style=\\\"color:#374151\\\">Have experience using HR analytics, automation, generative AI, or other technology-enabled solutions to improve HR processes and business outcomes.<\/span><\/li><\/ul><p style=\\\"color:!important\\\"><span style=\\\"color:#374151\\\"><b>It will be a plus if you<\/b>:<\/span><\/p><ul><li><span style=\\\"color:#374151\\\">Have a university degree.<\/span><\/li><li><span style=\\\"color:#374151\\\">Hold an HR certification.<\/span><\/li><li><span style=\\\"color:#374151\\\">Have experience with Workday.<\/span><\/li><li><span style=\\\"color:#374151\\\">Have experience supporting HR operations within a large-scale contact center, customer service, BPO, or similarly fast-paced operational environment.<\/span><\/li><\/ul><br \/><h2 style=\\\"color:!important\\\"><span style=\\\"color:#111827\\\"><b>What&#39;s in it for you<\/b><\/span><\/h2><p style=\\\"color:!important\\\"><span style=\\\"color:#374151\\\">We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW.<\/span><\/p><p style=\\\"color:!important\\\"><span style=\\\"color:#374151\\\">In this role, we offer benefits that help support your unique lifestyle<\/span><\/p><br \/><p>The base salary range for this position is $90,000 - $100,000, plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program, registered retirement savings plan, paid time off and holidays and paid learning days.<\/p><p>The deadline to apply for this position is October 31, 2026. This position is for an existing, immediate vacancy. We are currently\u00a0seeking\u00a0to fill this role with an individual who can start as soon as possible.\u00a0<\/p><br \/><h2 style=\\\"color:!important\\\"><span style=\\\"color:#111827\\\"><b>Power the best version of you!<\/b><\/span><\/h2><p style=\\\"color:!important\\\"><span style=\\\"color:#374151\\\">At Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.<\/span><\/p><p style=\\\"color:!important\\\"><span style=\\\"color:#374151\\\">If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43; game-changers around the globe call Concentrix their \u201cemployer of choice.\u201d<\/span><\/p><br \/><p>#LI-Onsite<\/p><p><b>Physical and Mental Requirements:\u00a0<br \/><\/b><br \/>The employee is regularly required to operate a computer, keyboard, telephone\/headset, and\/or other office equipment as essential functions of this position. Work is generally sedentary in nature.<\/p><p><br \/><b>Equal Opportunity Statement:<\/b><\/p><p><\/p><p>Concentrix is committed to equal employment opportunity and does not discriminate on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity or expression, age, marital or family status, disability, or any other category protected by provincial human rights legislation.<\/p><p><\/p><p><b>Reasonable Accommodation Statement:<\/b><\/p><p><\/p><p>Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.\u00a0If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting <a target=\\\"_blank\\\" href=\\\"mailto:app.acco@concentrix.com\\\"><span style=\\\"color:#007380\\\"><u>app.acco@concentrix.com<\/u><\/span><\/a>.\u00a0 All information will be treated confidentially and used solely to facilitate your participation in the recruitment process.<\/p><p><\/p><p><b>Artificial Intelligence (AI):<\/b><\/p><p><\/p><p><span style=\\\"color:#000000\\\">As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and\/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.<\/span><\/p><p><\/p><p><b>Work Authorization:<\/b><\/p><p><\/p><p>Only qualified applicants who are legally authorized to work in Canada will be considered.<\/p><p><\/p><p><b>For further information on available work provinces and Equal Employment Opportunity as an applicant, please click <\/b><a target=\\\"_blank\\\" href=\\\"https:\/\/jobs.concentrix.com\/north-america-equal-employment-opportunity-information\/\\\"><span style=\\\"color:#0000ff\\\"><b><u>HERE<\/u><\/b><\/span><\/a><\/p><p><\/p><p><\/p>\",\"ats_external_id\":\"R1725909\",\"location\":\"Oshawa, Ontario\",\"job_type\":\"full_time\",\"salary\":\"90000\",\"salary_type\":\"annually\",\"salary_currency\":\"CAD\",\"updated_at\":\"2026-10-17T08:04:24.877+08:00\",\"created_at\":\"2026-04-29T02:04:40.345+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xODAyNQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/CAN-Oshawa\/People-Solutions-Business-Partner_R1725909\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"People Solutions Generalist\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"740544c0a47f01d1c3dfa476c10fd437\",\"descriptor\":\"Concentrix Technologies Services (Canada) ULC\",\"reference_id\":\"MCNCA\",\"organization_reference_id\":\"MCNCA\"},\"location\":{\"city\":\"Oshawa\",\"state\":\"Ontario\",\"country\":{\"wid\":\"a30a87ed25634629aa6c3958aa2b91ea\",\"iso2\":\"CA\",\"iso3\":\"CAN\",\"descriptor\":\"Canada\",\"iso_numeric\":\"124\"},\"postal_code\":\"L1H 8W8\",\"primary_location\":{\"id\":\"CA-OSH-COLON-01\",\"wid\":\"740544c0a47f01e87258eb771f11aa56\",\"descriptor\":\"CAN Oshawa\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"meghna.phillips@concentrix.com\"},\"first_name\":\"Phillips, Meghna\"},\"categories\":[{\"descriptor\":\"CF People Solutions Generalist\"}],\"recruiters\":[{\"id\":\"1037713\",\"wid\":\"f6358e3b3d6d015565925440ff189a85\",\"descriptor\":\"Meghna Phillips (1037713)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0875\",\"descriptor\":\"Sr. People Solutions, Business Partner\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-391262\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/CAN-Oshawa\/People-Solutions-Business-Partner_R1725909\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/CAN-Oshawa\/People-Solutions-Business-Partner_R1725909\/apply\",\"job_requisition_id\":\"R1725909\"}],\"organizations\":[{\"wid\":\"2f58cf18c1cc1015721e029087c40000\",\"descriptor\":\"W0ZVFC Nageo_Cso\",\"reference_id\":\"W0ZVFC\",\"custom_reference_id\":\"W0ZVFC\",\"company_reference_id\":null},{\"wid\":\"aa4174ca830210165ca76b69089b0000\",\"descriptor\":\"(GEO) HR GENERALISTS\",\"reference_id\":\"GEOHRGENERALIST\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"651a380fec8410156f87cbb0b96e0000\",\"descriptor\":\"23194 - 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Uptown Mall\",\"address\":\"PHL Fort Bonifacio - Uptown Mall\",\"city\":\"Bonifacio Global City Taguig\",\"state\":\"National Capital Region\",\"postal_code\":\"1634\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Advisor I, Email Support position interfaces with customers via inbound emails, outbound emails\/calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0<\/h2><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0<\/h2><p>\u2022 High school diploma with three to six months of relevant experience preferred<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0<\/h2><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge.\u00a0 Works with close supervision and clearly defined procedures.\u00a0 Starting to demonstrate familiarity with client terminology, operating standards and procedures.\u00a0 Starter without sustained metric performance levels.<\/p><p><\/p><h2><b>Supplemental Geographical Information <\/b><\/h2><p>RECRUITER ENTER THE APPLICABLE LANGUAGE:<\/p><p><\/p><p>UNITED KINGDOM- EXCLUDE HIGH SCHOOL INFORMATION IN CANDIDATE PROFILE SECTION<\/p><p>\u00a0\u00a0\u00a0<\/p><p>PHILIPPINES\u00a0\u00a0<\/p><p>\u2022 Minimum of two years of college education. No prior call center experience is required<\/p><p>\u2022 Ability to think clearly and can explain simple issues effectively, both written and verbally<\/p><p>\u00a0\u00a0\u00a0<\/p><p>INDIA\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy<\/p><p>\u2022 Clarify customer requirements; probe for and confirm understanding of requirements or problem<\/p><p>\u2022 Confirm customer understanding of the solution and provide additional customer education as needed<\/p><p>\u2022 Ability to learn including strong problem solving skills<\/p><p>\u2022 Demonstrate strong probing and problem solving skills<\/p><p>\u2022 Should be able to handle complex queries<\/p><p>\u2022 Should be able to resolve customer queries independently\u00a0<\/p><p><\/p><h2><b>Disclaimer\u00a0\u00a0 <\/b><\/h2><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p>\",\"ats_external_id\":\"R1724737\",\"location\":\"Bonifacio Global City Taguig, National Capital Region\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-12T20:57:27.261+08:00\",\"created_at\":\"2026-04-28T22:10:18.370+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMjU1OQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Fort-Bonifacio---Uptown-Mall\/Reporting-Analyst_R1724737\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"b67da9176e3d1063315edce36dd07e4b\",\"descriptor\":\"Concentrix CVG Philippines, Inc.\",\"reference_id\":\"YPH08\",\"organization_reference_id\":\"YPH08\"},\"language\":[],\"location\":{\"city\":\"Bonifacio Global City Taguig\",\"state\":\"National Capital Region\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"1634\",\"primary_location\":{\"id\":\"PH-FOR-UPTOW-00\",\"wid\":\"740544c0a47f01302a50698f1f113d65\",\"descriptor\":\"PHL Fort Bonifacio - 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195\",\"city\":\"Osnabr\u00fcck\",\"state\":\"Niedersachsen\",\"postal_code\":\"49078\",\"region\":\"Niedersachsen\",\"country\":\"Germany\",\"short_description\":\"Starte jetzt im Kundenservice \u2013 wir zeigen dir alles Schritt f\u00fcr Schritt.\",\"long_description\":\"<h3><strong>Powering what's next.<\/strong><\/h3>\\n<p><strong><img src=\\\"https:\/\/i.imgur.com\/kHDOAbz.png\\\" alt=\\\"\\\" width=\\\"300\\\" height=\\\"160\\\" \/><\/strong><\/p>\\n<p><strong>Reden kannst du? Das trifft sich gut!<br \/><\/strong>Den Rest bringen wir dir bei. Starte jetzt im Kundenservice &ndash; auch ohne Erfahrung.<\/p>\\n<p><strong>Das Wichtigste zuerst<\/strong><\/p>\\n<ul>\\n<li>Basis: 13,90 &euro; brutto\/Stunde<\/li>\\n<li>Zuverdienst durch leistungsorientierte Verg&uuml;tung und\/oder Provision<\/li>\\n<li>Vollzeit oder Teilzeit &ndash; ab 30 Std.\/Woche<\/li>\\n<li>Quereinsteiger willkommen!<\/li>\\n<li>Unterst&uuml;tzung durch moderne KI-Tools<\/li>\\n<li><strong> <\/strong>Unbefristeter Arbeitsvertrag&nbsp;<\/li>\\n<\/ul>\\n<p><strong>Das erwartet dich<br \/><\/strong>Du bist der erste Ansprechpartner bei unterschiedlichen Kundenanfragen, ob telefonisch, per E-Mail oder Chat.<br \/>Immer mit dabei: Unsere KI-Tools, die dir Routineaufgaben abnehmen und dir Zeit verschaffen, denn <strong>KI ist bei uns kein Ersatz &ndash; sondern dein Teamkollege.<\/strong><\/p>\\n<p><strong>Dein Alltag<\/strong><\/p>\\n<ul>\\n<li><strong>Bearbeite Anfragen und W&uuml;nsche<\/strong> von Privatkunden<\/li>\\n<li>Sorge f&uuml;r ein\u202f<strong>optimales Kundenerlebnis<\/strong><\/li>\\n<li><strong>Finde L&ouml;sungen<\/strong> &ndash; auch wenn&rsquo;s mal knifflig wird<\/li>\\n<li><strong>Nutze moderne Tools<\/strong>, die dich smarter und besser machen<\/li>\\n<\/ul>\\n<p>Mal ganz leicht. Mal herausfordernd. Aber immer in Bewegung.<\/p>\\n<p><strong>Das sagen unsere Game-Changer<\/strong><br \/><img src=\\\"https:\/\/i.imgur.com\/fMGAdP6.png\\\" alt=\\\"\\\" width=\\\"108\\\" height=\\\"18\\\" \/> &bdquo;Sehr tolle Teamleiter, es wird auf Mitarbeiter eingegangen und Mitarbeiter wertgesch&auml;tzt.&ldquo;<\/p>\\n<p>Bei uns bist du nicht einfach &bdquo;eine Stimme&ldquo;. Du bist Teil eines Teams, das sich gegenseitig unterst&uuml;tzt.<\/p>\\n<p><strong>Das bringst du mit<br \/><\/strong>Du brauchst keinen perfekten Lebenslauf.<br \/>Was z&auml;hlt:<\/p>\\n<ul>\\n<li>Du besitzt <strong>sehr gute Deutschkenntnisse<\/strong>&nbsp;in Wort und Schrift<\/li>\\n<li>Deine <strong>Kommunikation ist wertsch&auml;tzend<\/strong> und auf Augenh&ouml;he<\/li>\\n<li>Themen wie <strong>Bankwesen, Telekommunikation, Versicherung oder Support <\/strong>wecken dein Interesse<\/li>\\n<li>Du bist <strong>sicher im Umgang mit einem PC<\/strong><\/li>\\n<li><strong>Neue Tools und Technologien <\/strong>sind genau dein Ding<\/li>\\n<li>Du hast Lust mit unserem Team am&nbsp;Standort in Osnabr&uuml;ck&nbsp;zu arbeiten<\/li>\\n<\/ul>\\n<p>Erfahrung im Kundenservice? Super. Aber kein Muss.<\/p>\\n<p><strong>Benefits<br \/><\/strong>Ein Job sollte deinen einzigartigen Lebensstil unterst&uuml;tzen &ndash; und dich weiterbringen.<br \/>Deshalb bekommst du bei uns:<\/p>\\n<ul>\\n<li>Einen&nbsp;<strong>unbefristeten Arbeitsvertrag<\/strong><\/li>\\n<li>Eine Anstellung in\u202f<strong>Voll- oder Teilzeit<\/strong>&nbsp;&ndash; wie es f&uuml;r dich am besten passt<\/li>\\n<li><strong>Bis zu 27 Urlaubstage<\/strong>,&nbsp;f&uuml;r kleine als auch gro&szlig;e Auszeiten<\/li>\\n<li>Eine<strong> intensive Einarbeitung<\/strong>, von unseren Trainern &ndash; sie bringen dir alles bei<\/li>\\n<li>Regelm&auml;&szlig;ige&nbsp;Coachings, Fresh-Ups und <strong>Aufbautrainings &ndash; unterst&uuml;tzt durch smarte Technologien<\/strong><\/li>\\n<li><strong>Weiterbildungs- und Karrierem&ouml;glichkeiten<\/strong>&nbsp;und das sogar weltweit<\/li>\\n<li><strong>Kostenlosen Zugang zu LinkedIn Learning<\/strong> &ndash; f&uuml;r dein Wachstum<\/li>\\n<li>Eine finanzielle Absicherung durch eine&nbsp;<strong>betriebliche Altersvorsorge<\/strong><\/li>\\n<li>Eine&nbsp;attraktive Pr&auml;mie von 600&euro;&nbsp;f&uuml;r jeden neuen Mitarbeiter, den du erfolgreich wirbst<\/li>\\n<li>Veranstaltungen wie&nbsp;<strong>Standortfeiern, Spieleabende und Grillevents<\/strong><\/li>\\n<li>Eine Vielzahl an&nbsp;Online-Shopping-Rabatten<\/li>\\n<li>Eine von uns&nbsp;<strong>gef&ouml;rderte Mitgliedschaft bei Wellhub<\/strong> und&nbsp;in ausgew&auml;hlten Fitnessstudios<\/li>\\n<\/ul>\\n<p><strong>Deine Bewerbung<br \/><\/strong>Wenn das alles nach dem perfekten n&auml;chsten Schritt auf deinem Karriereweg klingt, dann m&ouml;chten wir dich kennenlernen.<\/p>\\n<p>So geht&rsquo;s:<\/p>\\n<ol>\\n<li><strong>\\\"Bewerben\\\"-Button klicken<\/strong><\/li>\\n<li><strong>Daten eingeben<\/strong><\/li>\\n<li><strong>Fertig!<\/strong><\/li>\\n<\/ol>\\n<p>Wir melden uns in der Regel innerhalb von 4 Werktagen bei dir.<strong>&nbsp;<\/strong><\/p>\\n<p><strong>Du hast noch Fragen? <\/strong>Unser virtueller Assistenten \\\"Dot\\\" steht dir per WhatsApp unter 01525 7294145 oder &uuml;ber den Facebook-Messenger rund um die Uhr zur Verf&uuml;gung.<\/p>\\n<p><strong>Hier arbeitet unser Team<br \/><\/strong>Concentrix Management Holding B.V &amp; Co. KG<br \/>Rheiner Landstra&szlig;e 195, 49078 Osnabr&uuml;ck&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;<\/p>\\n<p><strong>Concentrix setzt sich f&uuml;r Chancengleichheit ein<br \/><\/strong><em>Wir sind stolz darauf, als ein Team und ein Unternehmen weltweit vereint zu sein. Wir verpflichten uns, allen Bewerbenden gleiche Einstellungschancen einzur&auml;umen und ein Arbeitsumfeld zu schaffen, das frei von Diskriminierung und Bel&auml;stigung ist. Alle unsere Einstellungspraktiken basieren auf den gesch&auml;ftlichen Erfordernissen, den Stellenanforderungen und den beruflichen Qualifikationen, ohne R&uuml;cksicht auf Herkunft, Alter, Geschlechtsidentit&auml;t, sexuelle Orientierung, Religion, Familienstand oder Elternstatus, nationale Herkunft, Behinderung oder eine andere durch die geltenden nationalen Gesetze gesch&uuml;tzte Klassifizierung.<\/em><br \/><em>Vielfalt und Chancengleichheit geh&ouml;ren zu den gelebten Grundwerten bei Concentrix. Deshalb sind Bewerbungen von Menschen mit Behinderung ausdr&uuml;cklich erw&uuml;nscht. Schwerbehinderte und Gleichgestellte werden bei gleicher Eignung bevorzugt eingestellt. Hierzu bieten wir individuelle Unterst&uuml;tzung an, um den f&uuml;r dich passenden Arbeitsplatz zu schaffen. Kontaktiere bei Fragen gerne unser Recruiting-Team unter 0800 50 60 080.&nbsp;<\/em><\/p>\\n<p><strong>Arbeitserlaubnis<br \/><\/strong>Gem&auml;&szlig; deutschem Recht werden f&uuml;r diese Stelle nur Bewerber ber&uuml;cksichtigt, die &uuml;ber eine g&uuml;ltige Arbeitserlaubnis in Deutschland verf&uuml;gen.<\/p>\\n<p>#EMEACNX<br \/>#AGENTCNX<\/p>\",\"ats_external_id\":\"DE-895\",\"location\":\"Osnabr\u00fcck, Niedersachsen\",\"job_type\":\"part_time\",\"salary\":\"13.90\",\"salary_type\":\"hourly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-10-16T01:59:16.303+02:00\",\"created_at\":\"2026-04-28T11:30:27.553+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-dach1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC84OTU?\",\"apply_url\":\"https:\/\/concentrix-dach1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC84OTU\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"de\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-dach1\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":\"0\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"37\",\"campaign_id\":\"1372\",\"campaign_title\":\"Juan Chavarria\",\"campaign_type\":\"job_application\",\"job_title\":\"Espa\u00f1ol\",\"street\":\"COL Bogota - Mallplaza - Avenida Calle 19 # 28 - 80\",\"address\":\"COL Bogota - Mallplaza - Avenida Calle 19 # 28 - 80\",\"city\":\"Bogota\",\"state\":\"Bogota\",\"postal_code\":\"\u00a0111411\",\"region\":null,\"country\":\"Colombia\",\"short_description\":\"Representante de Servicio al Cliente Espa\u00f1ol - Medell\u00edn - Bogot\u00e1\",\"long_description\":\"<h1 style=\\\"color: #003d5b; font-family: 'Montserrat', sans-serif;\\\"><strong>&iexcl;Impulsa tu carrera con Concentrix Colombia!<\/strong><\/h1>\\n<p style=\\\"color: #002f35;\\\">&iquest;Buscas una nueva oportunidad profesional? 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style=\\\"width: 60%;\\\">\\n<div style=\\\"color: #00b5ad; padding-bottom: 8px; font-size: 18px; font-weight: bold; font-family: 'Montserrat', sans-serif;\\\">Beneficios<\/div>\\n<p style=\\\"color: #002f35;\\\">\ud83d\udcb0Salario competitivo + bonos por performance + todas las prestaciones sociales de ley&nbsp;<br \/>\ud83d\udcc4Contrato a t&eacute;rmino indefinido<br \/>\ud83c\udfebConvenios con entidades<br \/>\ud83d\udcc8Oportunidades de crecimiento<br \/>\ud83c\udff7\ufe0fAlianzas con marcas y Descuentos exclusivos<\/p>\\n<p style=\\\"color: #002f35;\\\">&nbsp;<\/p>\\n<\/div>\\n<div style=\\\"width: 35%;\\\">\\n<div style=\\\"color: #00b5ad; padding-bottom: 8px; font-size: 18px; font-weight: bold; font-family: 'Montserrat', sans-serif;\\\">Requisitos<\/div>\\n<p style=\\\"color: #002f35;\\\">Bachillerato completo<br \/>Buena comunicaci&oacute;n<br \/>Conocimientos b&aacute;sicos de computaci&oacute;n<br \/>Enfoque en el cliente<br \/>Disponibilidad de horarios<\/p>\\n<\/div>\\n<\/div>\\n<hr style=\\\"border: none; height: 1px; background-color: rgba(0, 0, 0, 0.2);\\\" \/>\\n<p style=\\\"color: #002f35;\\\">&iexcl;Post&uacute;late hoy y comienza tu camino con Concentrix Colombia!<\/p>\\n<p>&nbsp;<\/p>\",\"ats_external_id\":\"CO-1372\",\"location\":\"Bogota, 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Wir&nbsp;sind&nbsp;ein&nbsp;weltweit&nbsp;f&uuml;hrendes&nbsp;Unternehmen&nbsp;im&nbsp;Bereich&nbsp;Technologie und&nbsp;Dienstleistungen, das die Marken der Zukunft&nbsp;unterst&uuml;tzt. Wir&nbsp;helfen&nbsp;bekannten&nbsp;Marken, die Sie&nbsp;jeden&nbsp;Tag&nbsp;nutzen,&nbsp;ihre&nbsp;Gesch&auml;fte&nbsp;mit&nbsp;Technologie und&nbsp;integrierten&nbsp;L&ouml;sungen&nbsp;zu&nbsp;verbessern, in&nbsp;&uuml;ber&nbsp;70&nbsp;L&auml;ndern&nbsp;weltweit. Jahr f&uuml;r Jahr&nbsp;werden&nbsp;wir&nbsp;mit&nbsp;Auszeichnungen&nbsp;wie&nbsp;<em>&bdquo;World&rsquo;s Best&nbsp;Workplaces&ldquo;<\/em>,&nbsp;<em>&bdquo;Best Companies for Career&nbsp;Growth&ldquo;<\/em>&nbsp;und&nbsp;<em>&bdquo;Best Company Culture&ldquo;<\/em>&nbsp;geehrt.&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p>Wenn Sie&nbsp;wachsen&nbsp;und&nbsp;sich&nbsp;inspirieren&nbsp;lassen&nbsp;m&ouml;chtest,&nbsp;werden&nbsp;Sie&nbsp;als&nbsp;<strong>Customer Service Representative in&nbsp;Lissabon, Portugal (vor&nbsp;Ort<\/strong>),&nbsp;daf&uuml;r&nbsp;sorgen,&nbsp;dass&nbsp;Leistungsziele&nbsp;in&nbsp;allen&nbsp;Betriebsabl&auml;ufen&nbsp;erreicht&nbsp;werden.&nbsp;Zudem&nbsp;stellen&nbsp;Sie&nbsp;sicher,&nbsp;dass&nbsp;die&nbsp;Erwartungen&nbsp;unserer&nbsp;Kunden in&nbsp;Bezug&nbsp;auf operative&nbsp;Exzellenz&nbsp;mit&nbsp;hohen&nbsp;Standards in&nbsp;Qualit&auml;t,&nbsp;Effizienz&nbsp;und&nbsp;Optimierung&nbsp;der Customer Journey&nbsp;erf&uuml;llt&nbsp;werden,&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Karrierewachstum&nbsp;und&nbsp;pers&ouml;nliche&nbsp;Entwicklung<\/strong>&nbsp;<\/p>\\n<p>Wir&nbsp;bieten&nbsp;Ihnen&nbsp;umfassende&nbsp;Schulungen,&nbsp;modernste&nbsp;Technologien&nbsp;und&nbsp;kontinuierliche&nbsp;Unterst&uuml;tzung,&nbsp;damit&nbsp;Sie&nbsp;erfolgreich&nbsp;sind. Bei&nbsp;Concentrix&nbsp;gibt&nbsp;es&nbsp;echte&nbsp;Chancen&nbsp;zur&nbsp;pers&ouml;nlichen&nbsp;und&nbsp;beruflichen&nbsp;Weiterentwicklung. Rund 80\u202f%&nbsp;unserer&nbsp;Manager und&nbsp;F&uuml;hrungskr&auml;fte&nbsp;wurden&nbsp;intern&nbsp;bef&ouml;rdert!&nbsp;Deshalb&nbsp;bieten&nbsp;wir&nbsp;eine&nbsp;Vielzahl&nbsp;KOSTENLOSER&nbsp;Lern- und Leadership-Programme, die Sie auf&nbsp;deinem&nbsp;Weg&nbsp;zu&nbsp;der&nbsp;Karriere&nbsp;unterst&uuml;tzen,&nbsp;wie&nbsp;Sie&nbsp;sich&nbsp;es immer&nbsp;vorgestellt&nbsp;haben.<\/p>\\n<p>&nbsp;<\/p>\\n<p>Dies ist mehr als nur eine Position im Kundenservice &ndash; es bietet Ihnen die M&ouml;glichkeit, eine Karriere aufzubauen und dabei eng mit einer weltweit gesch&auml;tzten Motorradmarke zusammenzuarbeiten, bei der Leidenschaft, Performance und Kundenerlebnis Hand in Hand gehen.<\/p>\\n<p><strong>Ihre&nbsp;Aufgaben&nbsp;in&nbsp;dieser&nbsp;Position<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>Als Customer Service&nbsp;Representative&nbsp;&uuml;bernehmen&nbsp;Sie&nbsp;folgende&nbsp;Aufgaben:<\/p>\\n<ul>\\n<li>Betreuung&nbsp;eingehender&nbsp;Anrufe&nbsp;sowie&nbsp;Support&nbsp;&uuml;ber&nbsp;Live\u2011Chat,&nbsp;E\u2011Mail&nbsp;und&nbsp;soziale&nbsp;Medien und&nbsp;stellen&nbsp;dabei&nbsp;sicher,&nbsp;dass&nbsp;jede&nbsp;Interaktion&nbsp;professionell&nbsp;und&nbsp;freundlich&nbsp;gestaltet&nbsp;ist.<\/li>\\n<li>Funktion&nbsp;als&nbsp;zentrale&nbsp;Ansprechperson&nbsp;f&uuml;r&nbsp;Mitglieder. Sie&nbsp;informieren&nbsp;&uuml;ber&nbsp;Programme&nbsp;und&nbsp;Mitgliedervorteile&nbsp;und&nbsp;unterst&uuml;tzen&nbsp;bei&nbsp;der&nbsp;Einf&uuml;hrung&nbsp;neuer&nbsp;Mitglieder.<\/li>\\n<li>Beantwortung&nbsp;detaillierter&nbsp;Anfragen&nbsp;zu&nbsp;Motorbekleidung,&nbsp;allgemeinem&nbsp;Merchandising&nbsp;sowie&nbsp;Teilen&nbsp;und&nbsp;Zubeh&ouml;r&nbsp;(P&amp;A).<\/li>\\n<li>Information der Community&nbsp;&uuml;ber&nbsp;bevorstehende&nbsp;Rallyes,&nbsp;lokale&nbsp;H&auml;ndlerveranstaltungen&nbsp;und&nbsp;soziale&nbsp;Events&nbsp;zur&nbsp;F&ouml;rderung&nbsp;von Engagement und&nbsp;Fahraktivit&auml;t.<\/li>\\n<li>Unterst&uuml;tzung&nbsp;bei&nbsp;der&nbsp;Betreuung&nbsp;von&nbsp;Kontakten&nbsp;aus&nbsp;H&auml;ndlerbetrieben,&nbsp;Hilfestellung&nbsp;bei&nbsp;&bdquo;How\u2011to&ldquo;-Anfragen&nbsp;sowie&nbsp;F&ouml;rderung&nbsp;von&nbsp;Partnerschaften&nbsp;innerhalb&nbsp;des&nbsp;Netzwerks.<\/li>\\n<li>Bearbeitung&nbsp;von&nbsp;Kundenbeschwerden&nbsp;mit&nbsp;Einf&uuml;hlungsverm&ouml;gen&nbsp;und&nbsp;einer&nbsp;klaren&nbsp;&bdquo;Make&nbsp;Things&nbsp;Right&ldquo;-Haltung, um&nbsp;eine&nbsp;langfristige&nbsp;Markenloyalit&auml;t&nbsp;sicherzustellen.<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Ihre Qualifikationen<\/strong><\/p>\\n<p>Concentrix ist der richtige Arbeitgeber f&uuml;r Sie, wenn Sie:<\/p>\\n<ul>\\n<li>Sie verf&uuml;gen &uuml;ber sehr gute Deutschkenntnisse sowie flie&szlig;ende Englischkenntnisse (Niveau B2) &ndash; jeweils in Wort und Schrift.<\/li>\\n<li>Sie haben eine ausgepr&auml;gte Leidenschaft f&uuml;r Motorr&auml;der. (Aktive Fahrerinnen und Fahrer sowie Motorradenthusiasten werden ausdr&uuml;cklich bevorzugt.)<\/li>\\n<li>Sie besitzen gute Schreibf&auml;higkeiten sowie solide Computerkenntnisse, insbesondere im Umgang mit MS\u2011Office\u2011<\/li>\\n<li>Sie sind technikaffin und in der Lage, neue Software und Tools schnell zu erlernen.<\/li>\\n<li>Sie k&ouml;nnen komplexe Sachverhalte klar, verst&auml;ndlich und pr&auml;zise erkl&auml;ren.<\/li>\\n<li>Erste Erfahrung in einem Customer\u2011Service\u2011Center ist von Vorteil, jedoch nicht zwingend erforderlich<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p>Wenn Sie das Gef&uuml;hl haben, dass Sie nicht alle K&auml;stchen ankreuzen, empfehlen wir Ihnen dennoch, sich zu bewerben. Wir werden unser Bestes geben, um Ihnen die passende Stelle anzubieten, sei es diese oder eine andere.<\/p>\\n<p>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Was wir Ihnen bieten<\/strong><\/p>\\n<p>In dieser Position profitieren Sie von Vorteilen, die Ihren individuellen Lebensstil unterst&uuml;tzen:&nbsp;<\/p>\\n<ul>\\n<li>Wettbewerbsf&auml;higes Gehalt und leistungsabh&auml;ngiger Bonus&nbsp;<\/li>\\n<li>Zentrale Lage in Lissabon, Portugal&nbsp;<\/li>\\n<li>&bdquo;Bring-a-friend&ldquo;-Pr&auml;mienprogramm (Mitarbeiterempfehlungen)&nbsp;<\/li>\\n<li>Vollst&auml;ndig bezahlte Schulung zur Firma und zum Projekt&nbsp;<\/li>\\n<li>Programme zur beruflichen Weiterentwicklung&nbsp;<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Erleben Sie die beste Version Ihrer selbst!<\/strong>&nbsp;<\/p>\\n<p>Wenn sich das nach dem perfekten n&auml;chsten Schritt in Ihrer Karriere anh&ouml;rt, m&ouml;chten wir Sie kennenlernen. Bewerben Sie sich noch heute und finden Sie heraus, warum &uuml;ber 440.000 Game-Changer weltweit Concentrix als ihren &bdquo;Employer of Choice&ldquo; bezeichnen.&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Concentrix ist ein Arbeitgeber der Chancengleichheit<\/strong>&nbsp;<\/p>\\n<p>Wir sind stolz darauf, weltweit als ein Team und ein Unternehmen vereint zu sein. Wir verpflichten uns zu gleichen Besch&auml;ftigungschancen f&uuml;r alle Bewerber sowie zu einem Arbeitsumfeld frei von Diskriminierung und Bel&auml;stigung. Unsere Recruiting-Praktiken basieren ausschlie&szlig;lich auf gesch&auml;ftlichen Anforderungen, Stellenprofilen und beruflichen Qualifikationen &ndash; unabh&auml;ngig von Herkunft, Alter, Geschlechtsidentit&auml;t, sexueller Orientierung, Religion, ethnischer Zugeh&ouml;rigkeit, famili&auml;rem Status, Nationalit&auml;t, Behinderung oder anderen gesetzlich gesch&uuml;tzten Merkmalen.&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Arbeitserlaubnis<\/strong>&nbsp;<\/p>\\n<p>Gem&auml;&szlig; portugiesischem Recht werden nur Bewerber ber&uuml;cksichtigt, die rechtlich berechtigt sind, in Portugal zu arbeiten.<\/p>\",\"ats_external_id\":\"PT-417\",\"location\":\"Lisbon, Lisboa\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-09-04T16:17:46.129+01:00\",\"created_at\":\"2026-04-27T12:09:11.878+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80MTc?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80MTc\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"de\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"3\",\"auto_call\":\"0\",\"on_erp_listing\":\"0\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"367\",\"campaign_id\":\"827\",\"campaign_title\":\"GoodWe | Polish | Lublin\",\"campaign_type\":\"job_application\",\"job_title\":\"Specjalista \/ Specjalistka ds. pomocy technicznej w j\u0119zyku polskim\",\"street\":null,\"address\":null,\"city\":\"Lublin\",\"state\":\"Lublin Voivodeship\",\"postal_code\":\"20\",\"region\":\"Lubelskie\",\"country\":\"Poland\",\"short_description\":\"Apply with Concentrix\",\"long_description\":\"<h2><strong>Tw&oacute;j zakres obowi\u0105zk&oacute;w<\/strong><\/h2>\\n<ul>\\n<li>Obs\u0142uga zg\u0142osze\u0144 telefonicznych od technik&oacute;w i monter&oacute;w urz\u0105dze\u0144 fotowoltaicznych<\/li>\\n<li>Diagnozowanie i rozwi\u0105zywanie przyj\u0119tych zg\u0142osze\u0144<\/li>\\n<li>Kontrola poprawno\u015bci rozwi\u0105zania wyst\u0119puj\u0105cych usterek technicznych<\/li>\\n<li>Wsp&oacute;\u0142praca z innymi poziomami wsparcia technicznego i in\u017cynierami serwisu<\/li>\\n<li>Wprowadzanie danych do systemu<\/li>\\n<li>Dbanie o wysok\u0105 jako\u015b\u0107 obs\u0142ugi<\/li>\\n<\/ul>\\n<h2><strong>Nasze wymagania<\/strong><\/h2>\\n<ul>\\n<li>Umiej\u0119tno\u015b\u0107 obs\u0142ugi systemu operacyjnego Windows i pakietu MS Office<\/li>\\n<li>Komunikatywno\u015b\u0107 i nastawienie na prac\u0119 z lud\u017ami<\/li>\\n<li>Wysoka kultura osobista i orientacja na potrzeby klienta<\/li>\\n<li>Zainteresowanie nowymi technologiami<\/li>\\n<li>Znajomo\u015b\u0107 j\u0119zyka polskiego w stopniu zaawansowanym (C1) i angielskiego w stopniu dobrym (B1)<\/li>\\n<li>Operatywno\u015b\u0107, dobra organizacja i wysoki poziom motywacji do pracy<\/li>\\n<\/ul>\\n<h2><strong>To oferujemy<\/strong><\/h2>\\n<ul>\\n<li>Elastyczny grafik i umow\u0119 zlecenie<\/li>\\n<li>Dogodny system pracy &ndash; 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Wir&nbsp;sind&nbsp;ein&nbsp;globaler&nbsp;Technologie- und&nbsp;Dienstleistungsanbieter, der die Marken von morgen&nbsp;vorantreibt. Wir&nbsp;helfen&nbsp;bekannten&nbsp;Marken &ndash;&nbsp;denjenigen, die Sie&nbsp;t&auml;glich&nbsp;nutzen&nbsp;&ndash;&nbsp;ihr&nbsp;Gesch&auml;ft&nbsp;mit&nbsp;Technologie und&nbsp;integrierten&nbsp;L&ouml;sungen&nbsp;in&nbsp;&uuml;ber&nbsp;70&nbsp;L&auml;ndern&nbsp;zu&nbsp;verbessern.&nbsp;Darauf&nbsp;sind&nbsp;wir&nbsp;stolz&nbsp;und&nbsp;werden&nbsp;Jahr f&uuml;r Jahr&nbsp;mit&nbsp;Auszeichnungen&nbsp;wie&nbsp;&bdquo;World&rsquo;s&nbsp;Best&nbsp;Workplaces&ldquo;, &bdquo;Best Companies&nbsp;for&nbsp;Career&nbsp;Growth&ldquo; und&nbsp;&bdquo;Best Company Culture&ldquo;&nbsp;geehrt.&nbsp;<\/p>\\n<p><strong>Wenn Sie&nbsp;sich&nbsp;weiterentwickeln&nbsp;und&nbsp;inspirieren&nbsp;lassen&nbsp;m&ouml;chten,&nbsp;k&ouml;nnen&nbsp;Sie&nbsp;als&nbsp;Customer &amp; Technical Support Specialist in Porto, Portugal (vor&nbsp;Ort)&nbsp;t&auml;tig&nbsp;sein.<\/strong>&nbsp;In&nbsp;dieser&nbsp;Rolle&nbsp;leisten&nbsp;Sie&nbsp;Kundenbetreuung&nbsp;und&nbsp;technischen&nbsp;Support f&uuml;r&nbsp;medizinische&nbsp;Ger&auml;te&nbsp;und&nbsp;stellen&nbsp;eine&nbsp;korrekte&nbsp;Auftragsabwicklung&nbsp;sowie&nbsp;ein&nbsp;einf&uuml;hlsames,&nbsp;professionelles&nbsp;Kundenerlebnis&nbsp;f&uuml;r Kunden in&nbsp;europ&auml;ischen&nbsp;M&auml;rkten&nbsp;sicher.&nbsp;<\/p>\\n<p><strong>Karrierewachstum&nbsp;und&nbsp;pers&ouml;nliche&nbsp;Entwicklung<\/strong>&nbsp;<\/p>\\n<p>Wir&nbsp;bieten&nbsp;Ihnen&nbsp;umfassende&nbsp;Schulungen,&nbsp;modernste&nbsp;Technologien&nbsp;und&nbsp;kontinuierliche&nbsp;Unterst&uuml;tzung, die Sie f&uuml;r&nbsp;Ihren&nbsp;Erfolg&nbsp;ben&ouml;tigen. Bei Concentrix&nbsp;besteht&nbsp;echtes&nbsp;Potenzial&nbsp;f&uuml;r&nbsp;berufliches&nbsp;und&nbsp;pers&ouml;nliches&nbsp;Wachstum.&nbsp;Etwa&nbsp;80 %&nbsp;unserer&nbsp;F&uuml;hrungskr&auml;fte&nbsp;wurden&nbsp;intern&nbsp;bef&ouml;rdert!&nbsp;Deshalb&nbsp;bieten&nbsp;wir&nbsp;eine&nbsp;Reihe&nbsp;<strong>kostenloser&nbsp;Lern- und Leadership-Programme<\/strong>, die Ihnen den Weg&nbsp;zu&nbsp;der&nbsp;Karriere&nbsp;ebnen, die Sie&nbsp;sich&nbsp;immer&nbsp;vorgestellt&nbsp;haben.&nbsp;<\/p>\\n<p><strong>Ihre&nbsp;Aufgaben&nbsp;in&nbsp;dieser&nbsp;Rolle<\/strong>&nbsp;<\/p>\\n<p>Als Customer &amp; Technical Support Specialist&nbsp;werden&nbsp;Sie:&nbsp;<\/p>\\n<ul>\\n<li>Technischen&nbsp;Support und&nbsp;Fehlerbehebung&nbsp;f&uuml;r&nbsp;medizinische&nbsp;Diabetesger&auml;te,&nbsp;Verbrauchsmaterialien&nbsp;und&nbsp;Zubeh&ouml;r&nbsp;leisten&nbsp;&nbsp;<\/li>\\n<\/ul>\\n<ul>\\n<li>Auftragsannahmen&nbsp;und&nbsp;Verl&auml;ngerungen&nbsp;gem&auml;&szlig;&nbsp;Unternehmensrichtlinien&nbsp;bearbeiten&nbsp;&nbsp;<\/li>\\n<\/ul>\\n<ul>\\n<li>Kunden&nbsp;bei&nbsp;der&nbsp;Nutzung&nbsp;der&nbsp;Produkte&nbsp;sowie&nbsp;bei&nbsp;Bestellungen&nbsp;&uuml;ber&nbsp;verschiedene&nbsp;Kan&auml;le&nbsp;(Telefon, E-Mail, Chat und SMS)&nbsp;unterst&uuml;tzen&nbsp;&nbsp;<\/li>\\n<\/ul>\\n<ul>\\n<li>Alle&nbsp;Kundenkontakte&nbsp;korrekt&nbsp;und in&nbsp;englischer&nbsp;Sprache&nbsp;dokumentieren&nbsp;&nbsp;<\/li>\\n<\/ul>\\n<ul>\\n<li>Aktives&nbsp;Zuh&ouml;ren&nbsp;und&nbsp;Empathie&nbsp;einsetzen, um&nbsp;mit&nbsp;sensiblen&nbsp;Patienten&nbsp;und&nbsp;Situationen&nbsp;professionell&nbsp;umzugehen&nbsp;&nbsp;<\/li>\\n<\/ul>\\n<ul>\\n<li>Vorgegebene&nbsp;Prozesse&nbsp;und&nbsp;Skripte&nbsp;einhalten, um&nbsp;regulatorische&nbsp;und&nbsp;sicherheitsrelevante&nbsp;Standards&nbsp;sicherzustellen&nbsp;<\/li>\\n<\/ul>\\n<p><strong>Ihre&nbsp;Qualifikationen<\/strong>&nbsp;<\/p>\\n<p>Concentrix&nbsp;passt&nbsp;gut&nbsp;zu&nbsp;Ihnen,&nbsp;wenn&nbsp;Sie:&nbsp;<\/p>\\n<ul>\\n<li>Sehr&nbsp;gute&nbsp;Deutschkenntnisse&nbsp;(C1) in Wort und Schrift&nbsp;besitzen&nbsp;<\/li>\\n<\/ul>\\n<ul>\\n<li>Gute&nbsp;Englischkenntnisse&nbsp;(B2) in Wort und Schrift&nbsp;haben&nbsp;<\/li>\\n<\/ul>\\n<ul>\\n<li>Mindestens&nbsp;2 Jahre&nbsp;Erfahrung&nbsp;im&nbsp;Bereich&nbsp;E-Commerce-Betrug&nbsp;oder&nbsp;Kundenservice&nbsp;mitbringen&nbsp;<\/li>\\n<\/ul>\\n<ul>\\n<li>Erfahrung&nbsp;in&nbsp;Betrugs-,&nbsp;Missbrauchs-&nbsp;oder&nbsp;Cybercrime-Untersuchungen&nbsp;haben&nbsp;(von&nbsp;Vorteil)&nbsp;<\/li>\\n<\/ul>\\n<ul>\\n<li>Analytisch&nbsp;stark,&nbsp;detailorientiert&nbsp;und&nbsp;sorgf&auml;ltig&nbsp;arbeiten&nbsp;sowie&nbsp;Ergebnisse&nbsp;strukturiert&nbsp;dokumentieren&nbsp;k&ouml;nnen&nbsp;<\/li>\\n<\/ul>\\n<ul>\\n<li>Ausgepr&auml;gte&nbsp;Probleml&ouml;sungs- und&nbsp;Priorisierungsf&auml;higkeiten&nbsp;besitzen&nbsp;und&nbsp;proaktiv&nbsp;sowie&nbsp;l&ouml;sungsorientiert&nbsp;handeln&nbsp;<\/li>\\n<\/ul>\\n<ul>\\n<li>Informationen&nbsp;aus&nbsp;verschiedenen&nbsp;Quellen&nbsp;sammeln&nbsp;und&nbsp;zusammenf&uuml;hren&nbsp;k&ouml;nnen, um&nbsp;Untersuchungen&nbsp;zu&nbsp;unterst&uuml;tzen&nbsp;<\/li>\\n<\/ul>\\n<ul>\\n<li>Gut&nbsp;organisiert,&nbsp;ergebnisorientiert&nbsp;und&nbsp;belastbar&nbsp;sind&nbsp;sowie&nbsp;sicher&nbsp;im&nbsp;Umgang&nbsp;mit&nbsp;Konflikten&nbsp;und&nbsp;Notf&auml;llen&nbsp;<\/li>\\n<\/ul>\\n<ul>\\n<li>Gute&nbsp;Kenntnisse&nbsp;in Microsoft Word&nbsp;und&nbsp;Excel&nbsp;haben&nbsp;<\/li>\\n<\/ul>\\n<p>Auch&nbsp;wenn&nbsp;Sie nicht alle&nbsp;Anforderungen&nbsp;erf&uuml;llen,&nbsp;ermutigen&nbsp;wir&nbsp;Sie&nbsp;ausdr&uuml;cklich&nbsp;zur&nbsp;Bewerbung. Wir&nbsp;bem&uuml;hen&nbsp;uns, Sie&nbsp;mit&nbsp;der&nbsp;passenden&nbsp;Position&nbsp;zusammenzubringen&nbsp;&ndash; sei es&nbsp;diese&nbsp;oder&nbsp;eine&nbsp;andere.&nbsp;<\/p>\\n<p><strong>Was&nbsp;wir&nbsp;Ihnen&nbsp;bieten<\/strong>&nbsp;<\/p>\\n<p>In&nbsp;dieser&nbsp;Rolle&nbsp;profitieren&nbsp;Sie von&nbsp;Vorteilen, die&nbsp;Ihren&nbsp;individuellen&nbsp;Lebensstil&nbsp;unterst&uuml;tzen:&nbsp;<\/p>\\n<ul>\\n<li>Wettbewerbsf&auml;higes&nbsp;Gehalt&nbsp;(Grundgehalt&nbsp;plus Boni)&nbsp;<\/li>\\n<li><strong>1500 &euro; Willkommensbonus<\/strong><\/li>\\n<li>Zentrale Lage in Porto, Portugal<\/li>\\n<li>Empfehlungsbonus (&bdquo;Bring-a-friend&ldquo;)<\/li>\\n<li>Vollst&auml;ndig bezahlte Schulung zum Unternehmen und Projekt<\/li>\\n<li>Programme zur beruflichen Weiterentwicklung&nbsp;<\/li>\\n<\/ul>\\n<p><strong>Erleben Sie die&nbsp;beste&nbsp;Version&nbsp;Ihrer&nbsp;selbst!<\/strong>&nbsp;<\/p>\\n<p>Wenn&nbsp;sich&nbsp;dies&nbsp;nach&nbsp;dem&nbsp;perfekten&nbsp;n&auml;chsten&nbsp;Schritt in&nbsp;Ihrer&nbsp;Karriere&nbsp;anh&ouml;rt,&nbsp;freuen&nbsp;wir&nbsp;uns&nbsp;auf&nbsp;Ihre&nbsp;Bewerbung.&nbsp;Entdecken&nbsp;Sie,&nbsp;warum&nbsp;&uuml;ber&nbsp;440.000 &bdquo;Game-Changer&ldquo;&nbsp;weltweit&nbsp;Concentrix&nbsp;als&nbsp;ihren&nbsp;bevorzugten&nbsp;Arbeitgeber&nbsp;w&auml;hlen.&nbsp;<\/p>\\n<p><strong>Concentrix&nbsp;ist&nbsp;ein&nbsp;Arbeitgeber&nbsp;der&nbsp;Chancengleichheit<\/strong>&nbsp;<\/p>\\n<p>Wir&nbsp;sind&nbsp;stolz&nbsp;darauf,&nbsp;als&nbsp;ein&nbsp;Team und&nbsp;ein&nbsp;Unternehmen&nbsp;weltweit&nbsp;vereint&nbsp;zu&nbsp;sein. Wir&nbsp;verpflichten&nbsp;uns&nbsp;zu&nbsp;Chancengleichheit&nbsp;f&uuml;r alle&nbsp;Bewerbenden&nbsp;und&nbsp;zu&nbsp;einem&nbsp;Arbeitsumfeld&nbsp;frei&nbsp;von&nbsp;Diskriminierung&nbsp;und&nbsp;Bel&auml;stigung.&nbsp;Unsere&nbsp;Einstellungsentscheidungen&nbsp;basieren&nbsp;ausschlie&szlig;lich&nbsp;auf&nbsp;gesch&auml;ftlichen&nbsp;Anforderungen,&nbsp;Stellenanforderungen&nbsp;und&nbsp;beruflichen&nbsp;Qualifikationen&nbsp;&ndash;&nbsp;unabh&auml;ngig&nbsp;von&nbsp;Rasse, Alter,&nbsp;Geschlechtsidentit&auml;t,&nbsp;sexueller&nbsp;Orientierung, Religion,&nbsp;ethnischer&nbsp;Herkunft,&nbsp;Familienstand,&nbsp;nationaler&nbsp;Herkunft,&nbsp;Behinderung&nbsp;oder&nbsp;anderen&nbsp;gesetzlich&nbsp;gesch&uuml;tzten&nbsp;Merkmalen.&nbsp;<\/p>\\n<p><strong>Arbeitserlaubnis<\/strong>&nbsp;<\/p>\\n<p>Gem&auml;&szlig;&nbsp;portugiesischem&nbsp;Recht&nbsp;werden&nbsp;nur&nbsp;Bewerbende&nbsp;ber&uuml;cksichtigt, die&nbsp;&uuml;ber&nbsp;eine&nbsp;g&uuml;ltige&nbsp;Arbeitserlaubnis&nbsp;f&uuml;r Portugal&nbsp;verf&uuml;gen.&nbsp;<\/p>\",\"ats_external_id\":\"PT-415\",\"location\":\"Porto, Porto\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-02T10:26:28.207+01:00\",\"created_at\":\"2026-04-27T11:02:56.806+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80MTU?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80MTU\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"de\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"3\",\"auto_call\":\"0\",\"on_erp_listing\":\"0\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"1760\",\"campaign_id\":\"414\",\"campaign_title\":\"Volkswagen Digital \/ German \/ WAH \/ Braga \/ ad in german\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Representative (Deutschsprachig) \u2013 Volkswagen \u2013 Remote \",\"street\":null,\"address\":null,\"city\":\"Braga\",\"state\":\"Braga\",\"postal_code\":null,\"region\":\"Braga\",\"country\":\"Portugal\",\"short_description\":\"Erleben Sie die Kraft einer Karriere, die alles ver\u00e4ndert\",\"long_description\":\"<p>Suchen Sie&nbsp;nach&nbsp;Ihrem&nbsp;n&auml;chsten&nbsp;Schritt? Wir&nbsp;sind&nbsp;ein&nbsp;globaler&nbsp;Technologie- und&nbsp;Dienstleistungsanbieter, der die Marken von morgen&nbsp;vorantreibt. Wir&nbsp;helfen&nbsp;bekannten&nbsp;Marken &ndash;&nbsp;denjenigen, die Sie&nbsp;t&auml;glich&nbsp;nutzen&nbsp;&ndash;&nbsp;ihr&nbsp;Gesch&auml;ft&nbsp;mit&nbsp;Technologie und&nbsp;integrierten&nbsp;L&ouml;sungen&nbsp;in&nbsp;&uuml;ber&nbsp;70&nbsp;L&auml;ndern&nbsp;zu&nbsp;verbessern.&nbsp;Darauf&nbsp;sind&nbsp;wir&nbsp;stolz&nbsp;und&nbsp;werden&nbsp;Jahr f&uuml;r Jahr&nbsp;mit&nbsp;Auszeichnungen&nbsp;wie&nbsp;&bdquo;World&rsquo;s Best&nbsp;Workplaces&ldquo;, &bdquo;Best Companies for Career&nbsp;Growth&ldquo; und&nbsp;&bdquo;Best Company Culture&ldquo;&nbsp;geehrt.&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p>Sie&nbsp;sich&nbsp;weiterentwickeln&nbsp;und&nbsp;inspirieren&nbsp;lassen&nbsp;m&ouml;chten,&nbsp;k&ouml;nnen&nbsp;Sie&nbsp;als&nbsp;<strong>Customer Service Representative f&uuml;r Volkswagen in Portugal (Remote)<\/strong>&nbsp;sicherstellen,&nbsp;dass&nbsp;Leistungsziele&nbsp;in&nbsp;allen&nbsp;Bereichen&nbsp;erreicht&nbsp;werden.&nbsp;Zudem&nbsp;tragen&nbsp;Sie&nbsp;dazu&nbsp;bei, die&nbsp;Erwartungen&nbsp;des Kunden in&nbsp;Bezug&nbsp;auf operative&nbsp;Exzellenz&nbsp;zu&nbsp;erf&uuml;llen&nbsp;&ndash;&nbsp;insbesondere&nbsp;hohe&nbsp;Anforderungen&nbsp;an&nbsp;Qualit&auml;t,&nbsp;Effizienz&nbsp;und die&nbsp;Verbesserung&nbsp;der Customer Journey.&nbsp;<\/p>\\n<p><strong>Karrierewachstum&nbsp;und&nbsp;pers&ouml;nliche&nbsp;Entwicklung<\/strong>&nbsp;<\/p>\\n<p>Wir&nbsp;bieten&nbsp;Ihnen&nbsp;umfassende&nbsp;Schulungen,&nbsp;modernste&nbsp;Technologien&nbsp;und&nbsp;kontinuierliche&nbsp;Unterst&uuml;tzung,&nbsp;damit&nbsp;Sie&nbsp;erfolgreich&nbsp;sind. Bei Concentrix&nbsp;haben&nbsp;Sie&nbsp;echtes&nbsp;Potenzial&nbsp;f&uuml;r&nbsp;berufliches&nbsp;und&nbsp;pers&ouml;nliches&nbsp;Wachstum.&nbsp;Etwa&nbsp;80 %&nbsp;unserer&nbsp;F&uuml;hrungskr&auml;fte&nbsp;wurden&nbsp;intern&nbsp;bef&ouml;rdert!&nbsp;Deshalb&nbsp;bieten&nbsp;wir&nbsp;eine&nbsp;Reihe&nbsp;<strong>kostenloser&nbsp;Lern- und Leadership-Programme<\/strong>, die Ihnen den Weg&nbsp;zu&nbsp;der&nbsp;Karriere&nbsp;ebnen, die Sie&nbsp;sich&nbsp;vorstellen.&nbsp;<\/p>\\n<p><strong>Ihre&nbsp;Aufgaben&nbsp;in&nbsp;dieser&nbsp;Rolle<\/strong>&nbsp;<\/p>\\n<p>Als Customer Service Representative&nbsp;werden&nbsp;Sie:&nbsp;<\/p>\\n<ul>\\n<li>Kundenanfragen&nbsp;&uuml;ber&nbsp;verschiedene&nbsp;Kan&auml;le&nbsp;beantworten&nbsp;und&nbsp;relevante&nbsp;Informationen&nbsp;im&nbsp;CRM-System&nbsp;dokumentieren&nbsp;&nbsp;<\/li>\\n<\/ul>\\n<ul>\\n<li>Starke&nbsp;Kundenbeziehungen&nbsp;aufbauen,&nbsp;indem&nbsp;Sie&nbsp;Anfragen&nbsp;schnell und&nbsp;professionell&nbsp;bearbeiten&nbsp;&nbsp;<\/li>\\n<\/ul>\\n<ul>\\n<li>Kundenbindung&nbsp;und -loyalit&auml;t&nbsp;f&ouml;rdern,&nbsp;indem&nbsp;Sie&nbsp;erfolgreiche&nbsp;L&ouml;sungen&nbsp;f&uuml;r&nbsp;Anfragen&nbsp;unterst&uuml;tzen&nbsp;&nbsp;<\/li>\\n<\/ul>\\n<ul>\\n<li>Stets&nbsp;professionelle&nbsp;und&nbsp;empathische&nbsp;Beziehungen&nbsp;zu&nbsp;allen&nbsp;Kunden&nbsp;pflegen&nbsp;&nbsp;<\/li>\\n<\/ul>\\n<ul>\\n<li>Effektiv&nbsp;mit&nbsp;Teammitgliedern&nbsp;und&nbsp;dem&nbsp;Management&nbsp;zusammenarbeiten&nbsp;&nbsp;<\/li>\\n<\/ul>\\n<ul>\\n<li>Feedback&nbsp;zu&nbsp;neuen&nbsp;Problemen&nbsp;geben&nbsp;und&nbsp;proaktiv&nbsp;Verbesserungsm&ouml;glichkeiten&nbsp;identifizieren&nbsp;<\/li>\\n<\/ul>\\n<p><strong>Ihre&nbsp;Qualifikationen<\/strong>&nbsp;<\/p>\\n<p>Concentrix&nbsp;passt&nbsp;gut&nbsp;zu&nbsp;Ihnen,&nbsp;wenn&nbsp;Sie:&nbsp;<\/p>\\n<ul>\\n<li>Sehr&nbsp;gute&nbsp;Deutschkenntnisse&nbsp;(C1) in Wort und Schrift&nbsp;besitzen&nbsp;<\/li>\\n<\/ul>\\n<ul>\\n<li>Gute&nbsp;Englischkenntnisse&nbsp;(B2) in Wort und Schrift&nbsp;haben&nbsp;<\/li>\\n<\/ul>\\n<ul>\\n<li>Mindestens&nbsp;2 Jahre&nbsp;Erfahrung&nbsp;im&nbsp;Bereich&nbsp;E-Commerce-Betrug&nbsp;oder&nbsp;Kundenservice&nbsp;mitbringen&nbsp;<\/li>\\n<\/ul>\\n<ul>\\n<li>Erfahrung&nbsp;in&nbsp;Betrugs-,&nbsp;Missbrauchs-&nbsp;oder&nbsp;Cybercrime-Untersuchungen&nbsp;haben&nbsp;(von&nbsp;Vorteil)&nbsp;<\/li>\\n<\/ul>\\n<ul>\\n<li>Analytisch&nbsp;stark,&nbsp;detailorientiert&nbsp;und&nbsp;sorgf&auml;ltig&nbsp;arbeiten&nbsp;sowie&nbsp;Ergebnisse&nbsp;strukturiert&nbsp;dokumentieren&nbsp;k&ouml;nnen&nbsp;<\/li>\\n<\/ul>\\n<ul>\\n<li>Ausgepr&auml;gte&nbsp;Probleml&ouml;sungs- und&nbsp;Priorisierungsf&auml;higkeiten&nbsp;besitzen&nbsp;und&nbsp;proaktiv&nbsp;sowie&nbsp;l&ouml;sungsorientiert&nbsp;handeln&nbsp;<\/li>\\n<\/ul>\\n<ul>\\n<li>Informationen&nbsp;aus&nbsp;verschiedenen&nbsp;Quellen&nbsp;sammeln&nbsp;und&nbsp;zusammenf&uuml;hren&nbsp;k&ouml;nnen, um&nbsp;Untersuchungen&nbsp;zu&nbsp;unterst&uuml;tzen&nbsp;<\/li>\\n<\/ul>\\n<ul>\\n<li>Gut&nbsp;organisiert,&nbsp;ergebnisorientiert&nbsp;und&nbsp;belastbar&nbsp;sind&nbsp;sowie&nbsp;sicher&nbsp;im&nbsp;Umgang&nbsp;mit&nbsp;Konflikten&nbsp;und&nbsp;Notf&auml;llen&nbsp;<\/li>\\n<\/ul>\\n<ul>\\n<li>Gute&nbsp;Kenntnisse&nbsp;in Microsoft Word&nbsp;und&nbsp;Excel&nbsp;haben&nbsp;<\/li>\\n<\/ul>\\n<p>Auch&nbsp;wenn&nbsp;Sie nicht alle&nbsp;Anforderungen&nbsp;erf&uuml;llen,&nbsp;ermutigen&nbsp;wir&nbsp;Sie&nbsp;ausdr&uuml;cklich&nbsp;zur&nbsp;Bewerbung. Wir&nbsp;bem&uuml;hen&nbsp;uns, Sie&nbsp;mit&nbsp;der&nbsp;passenden&nbsp;Position&nbsp;zusammenzubringen&nbsp;&ndash; sei es&nbsp;diese&nbsp;oder&nbsp;eine&nbsp;andere.&nbsp;<\/p>\\n<p><strong>Was&nbsp;wir&nbsp;Ihnen&nbsp;bieten<\/strong>&nbsp;<\/p>\\n<p>In&nbsp;dieser&nbsp;Rolle&nbsp;profitieren&nbsp;Sie von&nbsp;Vorteilen, die&nbsp;Ihren&nbsp;individuellen&nbsp;Lebensstil&nbsp;unterst&uuml;tzen:&nbsp;<\/p>\\n<ul>\\n<li>Wettbewerbsf&auml;higes&nbsp;Gehalt&nbsp;(Grundgehalt&nbsp;plus Boni)&nbsp;<\/li>\\n<\/ul>\\n<ul>\\n<li>Von&nbsp;zu&nbsp;Hause&nbsp;aus&nbsp;arbeiten&nbsp;in Portugal&nbsp;<\/li>\\n<\/ul>\\n<ul>\\n<li>Empfehlungsbonus&nbsp;(&bdquo;Bring-a-friend&ldquo;)&nbsp;<\/li>\\n<\/ul>\\n<ul>\\n<li>Vollst&auml;ndig&nbsp;bezahlte&nbsp;Schulung&nbsp;zum&nbsp;Unternehmen&nbsp;und Projekt&nbsp;<\/li>\\n<\/ul>\\n<ul>\\n<li>Programme&nbsp;zur&nbsp;beruflichen&nbsp;Weiterentwicklung&nbsp;<\/li>\\n<\/ul>\\n<p><strong>Erleben Sie die&nbsp;beste&nbsp;Version&nbsp;Ihrer&nbsp;selbst!<\/strong>&nbsp;<\/p>\\n<p>Wenn&nbsp;sich&nbsp;dies&nbsp;nach&nbsp;dem&nbsp;perfekten&nbsp;n&auml;chsten&nbsp;Schritt in&nbsp;Ihrer&nbsp;Karriere&nbsp;anh&ouml;rt,&nbsp;freuen&nbsp;wir&nbsp;uns&nbsp;auf&nbsp;Ihre&nbsp;Bewerbung.&nbsp;Entdecken&nbsp;Sie,&nbsp;warum&nbsp;&uuml;ber&nbsp;440.000 &bdquo;Game-Changer&ldquo;&nbsp;weltweit&nbsp;Concentrix&nbsp;als&nbsp;ihren&nbsp;bevorzugten&nbsp;Arbeitgeber&nbsp;w&auml;hlen.&nbsp;<\/p>\\n<p><strong>Concentrix&nbsp;ist&nbsp;ein&nbsp;Arbeitgeber&nbsp;der&nbsp;Chancengleichheit<\/strong>&nbsp;<\/p>\\n<p>Wir&nbsp;sind&nbsp;stolz&nbsp;darauf,&nbsp;als&nbsp;ein&nbsp;Team und&nbsp;ein&nbsp;Unternehmen&nbsp;weltweit&nbsp;vereint&nbsp;zu&nbsp;sein. Wir&nbsp;verpflichten&nbsp;uns&nbsp;zu&nbsp;Chancengleichheit&nbsp;f&uuml;r alle&nbsp;Bewerbenden&nbsp;und&nbsp;zu&nbsp;einem&nbsp;Arbeitsumfeld&nbsp;frei&nbsp;von&nbsp;Diskriminierung&nbsp;und&nbsp;Bel&auml;stigung.&nbsp;Unsere&nbsp;Einstellungsentscheidungen&nbsp;basieren&nbsp;ausschlie&szlig;lich&nbsp;auf&nbsp;gesch&auml;ftlichen&nbsp;Anforderungen,&nbsp;Stellenanforderungen&nbsp;und&nbsp;beruflichen&nbsp;Qualifikationen&nbsp;&ndash;&nbsp;unabh&auml;ngig&nbsp;von&nbsp;Rasse, Alter,&nbsp;Geschlechtsidentit&auml;t,&nbsp;sexueller&nbsp;Orientierung, Religion,&nbsp;ethnischer&nbsp;Herkunft,&nbsp;Familienstand,&nbsp;nationaler&nbsp;Herkunft,&nbsp;Behinderung&nbsp;oder&nbsp;anderen&nbsp;gesetzlich&nbsp;gesch&uuml;tzten&nbsp;Merkmalen.&nbsp;<\/p>\\n<p><strong>Arbeitserlaubnis<\/strong>&nbsp;<\/p>\\n<p>Gem&auml;&szlig;&nbsp;portugiesischem&nbsp;Recht&nbsp;werden&nbsp;nur&nbsp;Bewerbende&nbsp;ber&uuml;cksichtigt, die&nbsp;&uuml;ber&nbsp;eine&nbsp;g&uuml;ltige&nbsp;Arbeitserlaubnis&nbsp;f&uuml;r Portugal&nbsp;verf&uuml;gen.&nbsp;<\/p>\",\"ats_external_id\":\"PT-414\",\"location\":\"Braga, Braga\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-20T16:34:41.782+01:00\",\"created_at\":\"2026-04-27T10:56:29.265+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80MTQ?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80MTQ\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"3\",\"auto_call\":\"0\",\"on_erp_listing\":\"0\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"1761\",\"campaign_id\":\"412\",\"campaign_title\":\" Paypal \/ Dutch \/ WAH \/ Lisbon\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Representative (Dutch-speaking) - Digital wallet - Remote\",\"street\":null,\"address\":null,\"city\":\"Lisbon\",\"state\":\"Lisbon\",\"postal_code\":null,\"region\":\"Lisboa\",\"country\":\"Portugal\",\"short_description\":\"Ready for your next career move?\",\"long_description\":\"<h1>Digital Wallet | Remote in Lisbon, Portugal<\/h1>\\n<p><strong>Experience the power of a game-changing career &mdash; from the comfort of your home!<\/strong><\/p>\\n<p>Ready for your next career move? Join Concentrix, a global technology and services leader powering some of the world&rsquo;s best-known brands across 70+ countries.<\/p>\\n<p>As a <strong>Customer Service Representative for a leading Digital Wallet<\/strong>, you&rsquo;ll help customers navigate digital payment services, resolve issues and enjoy a secure, seamless experience &mdash; all while building your career in the digital financial services industry.<\/p>\\n<h3>What&rsquo;s in it for you?<\/h3>\\n<ul>\\n<li>\\n<p><strong>100% remote work from Lisbon, Portugal<\/strong> (training is on-site in Lisbon)<\/p>\\n<\/li>\\n<li>\\n<p>Competitive salary + performance bonus<\/p>\\n<\/li>\\n<li>\\n<p><strong>100% paid training<\/strong><\/p>\\n<\/li>\\n<li>\\n<p>Opportunity to support a leading digital wallet brand<\/p>\\n<\/li>\\n<li>\\n<p>Bring-a-Friend referral bonuses<\/p>\\n<\/li>\\n<li>\\n<p>Free learning and leadership development programs<\/p>\\n<\/li>\\n<li>\\n<p>Real career growth opportunities within a global company<\/p>\\n<\/li>\\n<\/ul>\\n<h3>What will you do?<\/h3>\\n<ul>\\n<li>\\n<p>Support customers via phone, chat and email, providing professional and friendly assistance<\/p>\\n<\/li>\\n<li>\\n<p>Troubleshoot digital wallet issues and resolve customer concerns efficiently<\/p>\\n<\/li>\\n<li>\\n<p>Record customer interactions, solutions and follow-ups accurately in the CRM system<\/p>\\n<\/li>\\n<li>\\n<p>Provide up-to-date information about products, policies and services<\/p>\\n<\/li>\\n<li>\\n<p>Work closely with your team to improve the customer experience<\/p>\\n<\/li>\\n<li>\\n<p>Deliver a secure, reliable and high-quality service in every interaction<\/p>\\n<\/li>\\n<\/ul>\\n<h3>What are we looking for?<\/h3>\\n<ul>\\n<li>\\n<p><strong>C1 level Dutch<\/strong> (written and spoken)<\/p>\\n<\/li>\\n<li>\\n<p><strong>B2 level English<\/strong><\/p>\\n<\/li>\\n<li>\\n<p>High school diploma or equivalent<\/p>\\n<\/li>\\n<li>\\n<p>Preferably, at least one year of experience in customer service, retail or hospitality<\/p>\\n<\/li>\\n<li>\\n<p>Experience in an internet company, financial services or payment processing is a plus<\/p>\\n<\/li>\\n<li>\\n<p>Strong attention to detail and organizational skills<\/p>\\n<\/li>\\n<li>\\n<p>Good knowledge of computers, internet tools and software applications<\/p>\\n<\/li>\\n<li>\\n<p>Excellent problem-solving skills and a solution-oriented mindset<\/p>\\n<\/li>\\n<li>\\n<p>A customer-focused attitude, with empathy and a professional approach<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>Don&rsquo;t tick every box?<\/strong> We still encourage you to apply! Your experience may be a great fit for this or another opportunity at Concentrix.<\/p>\\n<h3>Your next career move starts here!<\/h3>\\n<p>Join a global community of <strong>440,000+ Game-Changers across 70+ countries<\/strong> and discover the opportunities, training and support you need to grow professionally &mdash; without giving up the flexibility of working from home.<\/p>\\n<p><strong>Apply now and become a Game-Changer!<\/strong><\/p>\\n<h3>Equal Opportunity Employer<\/h3>\\n<p>Concentrix is committed to equal employment opportunities and a diverse, inclusive workplace free from discrimination and harassment. All recruitment decisions are based on business needs, job requirements and professional qualifications, in accordance with applicable law.<\/p>\\n<h3>Eligibility to work<\/h3>\\n<p>In accordance with Portuguese law, only applicants legally authorized to work in Portugal will be considered for this position.<\/p>\",\"ats_external_id\":\"PT-412\",\"location\":\"Lisbon, Lisboa\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-14T16:36:36.069+01:00\",\"created_at\":\"2026-04-27T10:42:24.185+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80MTI?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80MTI\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"3\",\"auto_call\":\"0\",\"on_erp_listing\":\"0\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"1762\",\"campaign_id\":\"410\",\"campaign_title\":\"Volkswagen Digital  \/ German \/ WAH \/ Braga\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Representative (German-speaking) - Volkswagen \u2013 Remote\",\"street\":null,\"address\":null,\"city\":\"Braga\",\"state\":\"Braga\",\"postal_code\":null,\"region\":\"Braga\",\"country\":\"Portugal\",\"short_description\":\"Experience the power of a game-changing career!\",\"long_description\":\"<p>Are you looking for what&rsquo;s next? We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/p>\\n<p>&nbsp;<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as a<strong>&nbsp;Customer Service Representative for Volkswagen in Portugal (Remote),<\/strong>&nbsp;you will ensure that performance goals are met across all operations. And that we fulfill client expectations related to operational excellence: high targets regarding quality, efficiency &amp; customer journey improvement.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Career growth and personal development<\/strong><\/p>\\n<p>We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed. At Concentrix, there&rsquo;s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>What you will do in this role<\/strong><\/p>\\n<p>As a&nbsp;Customer Service Representative, you will:<\/p>\\n<ul>\\n<li>Respond to customer requests via multiple channels, updating CRM systems with relevant information.<\/li>\\n<li>Build strong customer relationships by handling inquiries with speed and professionalism.<\/li>\\n<li>Promote customer retention and loyalty by supporting successful inquiry outcomes.<\/li>\\n<li>Maintain professional, empathetic relationships with all customers.<\/li>\\n<li>Collaborate effectively with team members and management.<\/li>\\n<li>Provide feedback on emerging issues and identify improvement areas proactively<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Your qualifications<\/strong><\/p>\\n<p>Concentrix is a great match if you:<\/p>\\n<ul>\\n<li>Have a high level of German (written and oral) and a good level of English (B2)<\/li>\\n<li>Have 1 year of experience in technical roles or automotive customer service<\/li>\\n<li>Are passionate about automotive topics and skilled in digital tech<\/li>\\n<li>Are able of understanding the policies, procedures, and warranties and you are familiar with market geography<\/li>\\n<li>Are empowered to make independent decisions with strong documentation skills<\/li>\\n<li>Are skilled in resolving issues, and providing solution<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p>If you feel you don&rsquo;t check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it&rsquo;s this or another role.<\/p>\\n<p>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>What&rsquo;s in it for you<\/strong><\/p>\\n<p>In this role, we offer benefits that help you support your unique lifestyle:<\/p>\\n<ul>\\n<li>Competitive salary and performance bonus<\/li>\\n<li>Work from home in Portugal<\/li>\\n<li>Bring-a-friend (referral) bonus opportunities<\/li>\\n<li>Full paid training on the company and the project you'll be working on<\/li>\\n<li>Career development programs<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Experience the best version of you!<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Concentrix is an equal-opportunity employer<\/strong><\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em><\/p>\\n<p>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Eligibility to work<\/strong><\/p>\\n<p>In accordance with Portugal&rsquo;s law, only applicants who are legally authorized to work in Portugal will be considered for this position.<\/p>\",\"ats_external_id\":\"PT-410\",\"location\":\"Braga, Braga\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-20T16:31:36.384+01:00\",\"created_at\":\"2026-04-27T10:08:15.394+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80MTA?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80MTA\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"3\",\"auto_call\":\"0\",\"on_erp_listing\":\"0\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"1763\",\"campaign_id\":\"408\",\"campaign_title\":\" Tandem Diabetes \/ Dutch \/ WAH \/ Porto \/ WB\",\"campaign_type\":\"job_application\",\"job_title\":\"Order and Tech Support (Dutch-speaking) - Medical Equipment Remote - 2000\u20ac Bonus\",\"street\":null,\"address\":null,\"city\":\"Porto\",\"state\":\"Porto District\",\"postal_code\":null,\"region\":\"Porto\",\"country\":\"Portugal\",\"short_description\":\"Experience the power of a game-changing career!\",\"long_description\":\"<p>Are you looking for what&rsquo;s next? We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as a <strong>Customer &amp; Technical Support Specialist<\/strong> in Porto, Portugal (Remote), you will be providing customer care and technical assistance for medical devices, ensuring accurate order management and empathetic support to customers across European markets.<\/p>\\n<p><strong>Career growth and personal development<\/strong><\/p>\\n<p>We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed. At Concentrix, there&rsquo;s real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of <strong>FREE Learning and Leadership Development programs<\/strong> designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p><strong>What you will do in this role<\/strong><\/p>\\n<p>As a Customer &amp; Technical Support Specialist, you will:<\/p>\\n<ul>\\n<li>Deliver <strong>technical support and troubleshooting<\/strong> for medical diabetes devices, consumables and accessories.<\/li>\\n<li>Manage <strong>order intake and renewals<\/strong> in compliance with company guidelines.<\/li>\\n<li>Assist customers with <strong>product usage and ordering<\/strong> through multichannel support (calls, email, chat, and SMS).<\/li>\\n<li><strong>Accurately document<\/strong> all customer contacts in English.<\/li>\\n<li>Apply <strong>active listening and empathy<\/strong> to handle sensitive patients and situations.<\/li>\\n<li>Follow defined <strong>procedures and scripts<\/strong> to ensure regulatory and safety standards.<\/li>\\n<\/ul>\\n<p><strong>Your qualifications<\/strong><\/p>\\n<p>Concentrix is a great match if you:<\/p>\\n<ul>\\n<li>Are fluent, both verbal and written, in <strong>Dutch<\/strong>&nbsp;+ <strong>C1 level in English<\/strong><\/li>\\n<li>Can support <strong>more than one market simultaneously<\/strong>.<\/li>\\n<li>Have a <strong>strong customer service orientation<\/strong> with excellent communication skills.<\/li>\\n<li>Possess <strong>problem-solving, prioritization, and organizational skills<\/strong>.<\/li>\\n<li>Stay <strong>calm under stress<\/strong> and adapt quickly to change.<\/li>\\n<li>Have the <strong>patience and good temper<\/strong> to handle disputes and emergencies.<\/li>\\n<li>Apply <strong>active listening and empathy<\/strong> to resolve client issues.<\/li>\\n<li>(Bonus) Bring <strong>knowledge or background in healthcare, diabetes devices, or technical support<\/strong>.<\/li>\\n<\/ul>\\n<p><strong>What&rsquo;s in it for you<\/strong><\/p>\\n<p>In this role, we offer benefits that support your lifestyle:<\/p>\\n<ul>\\n<li>Competitive salary (base and additional bonuses)<\/li>\\n<li><strong>2000&euro; Welcome Bonus<\/strong><\/li>\\n<li>Work from home in Porto, Portugal<\/li>\\n<li>Bring-a-friend (referral) bonus opportunities<\/li>\\n<li>Full paid training on the company and the project you&rsquo;ll be working on<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Experience the best version of you!<\/strong><\/p>\\n<p>If this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over <strong>440k+ game-changers<\/strong> around the globe call Concentrix their <em>employer of choice<\/em>.<\/p>\\n<p><strong>Concentrix is an equal-opportunity employer<\/strong><\/p>\\n<p>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/p>\\n<p><strong>Eligibility to work<\/strong><\/p>\\n<p>In accordance with Portugal&rsquo;s law, only applicants who are <strong>legally authorized to work in Portugal<\/strong> will be considered for this position.<\/p>\",\"ats_external_id\":\"PT-408\",\"location\":\"Porto, Porto\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-02T00:59:02.843+01:00\",\"created_at\":\"2026-04-27T09:33:36.991+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80MDg?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80MDg\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"3\",\"auto_call\":\"0\",\"on_erp_listing\":\"0\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"1256\",\"campaign_id\":\"17851\",\"campaign_title\":\"Manager I, B2B Sales R1725411\",\"campaign_type\":\"job_application\",\"job_title\":\"Sales Manager\",\"street\":\"VNM Ho Chi Minh\",\"address\":\"VNM Ho Chi Minh\",\"city\":\"Ho Chi Minh\",\"state\":\"An Giang\",\"postal_code\":\"70000\",\"region\":null,\"country\":\"Vietnam\",\"short_description\":\"As a Sales Manager, you will advance your leadership career by guiding a dedicated sales team to new levels of\\nsuccess. 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District\",\"postal_code\":null,\"region\":\"Porto\",\"country\":\"Portugal\",\"short_description\":\"Experience the power of a game-changing career!\",\"long_description\":\"<p>Are you looking for what&rsquo;s next? We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as a <strong>Customer &amp; Technical Support Specialist<\/strong> in Porto, Portugal <strong>(Remote)<\/strong>, you will be providing customer care and technical assistance for medical devices, ensuring accurate order management and empathetic support to customers across European markets.<\/p>\\n<p><strong>Career growth and personal development<\/strong><\/p>\\n<p>We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed. At Concentrix, there&rsquo;s real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of <strong>FREE Learning and Leadership Development programs<\/strong> designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p><strong>What you will do in this role<\/strong><\/p>\\n<p>As a Customer &amp; Technical Support Specialist, you will:<\/p>\\n<ul>\\n<li>Deliver <strong>technical support and troubleshooting<\/strong> for medical diabetes devices, consumables and accessories.<\/li>\\n<li>Manage <strong>order intake and renewals<\/strong> in compliance with company guidelines.<\/li>\\n<li>Assist customers with <strong>product usage and ordering<\/strong> through multichannel support (calls, email, chat, and SMS).<\/li>\\n<li><strong>Accurately document<\/strong> all customer contacts in English.<\/li>\\n<li>Apply <strong>active listening and empathy<\/strong> to handle sensitive patients and situations.<\/li>\\n<li>Follow defined <strong>procedures and scripts<\/strong> to ensure regulatory and safety standards.<\/li>\\n<\/ul>\\n<p><strong>Your qualifications<\/strong><\/p>\\n<p>Concentrix is a great match if you:<\/p>\\n<ul>\\n<li>Are fluent, both verbal and written, in <strong>German<\/strong>&nbsp;+ <strong>C1 level in English<\/strong><\/li>\\n<li>Can support <strong>more than one market simultaneously<\/strong>.<\/li>\\n<li>Have a <strong>strong customer service orientation<\/strong> with excellent communication skills.<\/li>\\n<li>Possess <strong>problem-solving, prioritization, and organizational skills<\/strong>.<\/li>\\n<li>Stay <strong>calm under stress<\/strong> and adapt quickly to change.<\/li>\\n<li>Have the <strong>patience and good temper<\/strong> to handle disputes and emergencies.<\/li>\\n<li>Apply <strong>active listening and empathy<\/strong> to resolve client issues.<\/li>\\n<li>(Bonus) Bring <strong>knowledge or background in healthcare, diabetes devices, or technical support<\/strong>.<\/li>\\n<\/ul>\\n<p><strong>What&rsquo;s in it for you<\/strong><\/p>\\n<p>In this role, we offer benefits that support your lifestyle:<\/p>\\n<ul>\\n<li>Competitive salary (base and additional bonuses)<\/li>\\n<li><strong>1500&euro; Welcome Bonus<\/strong><\/li>\\n<li>Work from Home in Porto, Portugal<\/li>\\n<li>Bring-a-friend (referral) bonus opportunities<\/li>\\n<li>Full paid training on the company and the project you&rsquo;ll be working on<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Experience the best version of you!<\/strong><\/p>\\n<p>If this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over <strong>440k+ game-changers<\/strong> around the globe call Concentrix their <em>employer of choice<\/em>.<\/p>\\n<p><strong>Concentrix is an equal-opportunity employer<\/strong><\/p>\\n<p>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/p>\\n<p><strong>Eligibility to work<\/strong><\/p>\\n<p>In accordance with Portugal&rsquo;s law, only applicants who are <strong>legally authorized to work in Portugal<\/strong> will be considered for this position.<\/p>\",\"ats_external_id\":\"PT-405\",\"location\":\"Porto, Porto\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-06T12:05:23.631+01:00\",\"created_at\":\"2026-04-24T16:58:57.023+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80MDU?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80MDU\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"3\",\"auto_call\":\"0\",\"on_erp_listing\":\"0\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"1765\",\"campaign_id\":\"403\",\"campaign_title\":\" Harley-Davidson \/ German \/ BM \/ Lisbon\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Representative (German-speaking) - Iconic Motorcycle Brand\",\"street\":null,\"address\":null,\"city\":\"Lisbon\",\"state\":\"Lisbon\",\"postal_code\":null,\"region\":\"Lisboa\",\"country\":\"Portugal\",\"short_description\":\"Experience the power of a game-changing career!\",\"long_description\":\"<p>Are you looking for what&rsquo;s next? We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as a<strong>&nbsp;Customer Service Representative in Lisbon, Portugal (On-Site)<\/strong>&nbsp;you will ensure that performance goals are met across all operations. And that we fulfill client expectations related to operational excellence: high targets regarding quality, efficiency &amp; customer journey improvement.<\/p>\\n<p><strong>Career growth and personal development<\/strong><\/p>\\n<p>We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed. At Concentrix, there&rsquo;s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p><strong>This is more than a customer service role&mdash;it&rsquo;s a chance to build a career while working closely with a globally admired motorcycle brand, where passion, performance, and customer experience ride side by side.<\/strong><\/p>\\n<p><strong>What you will do in this role<\/strong><\/p>\\n<p>As a Customer Service Representative, you will:<\/p>\\n<ul>\\n<li>Manage inbound calls, as well as real-time\u202fchat,&nbsp;email\u202fsupport,&nbsp;and social media,&nbsp;ensuring every interaction feels like a professional and friendly greeting.&nbsp;<\/li>\\n<\/ul>\\n<ul>\\n<li>Act as the primary liaison for members. You will provide information on programs, membership benefits, and&nbsp;assist&nbsp;with new member orientations.&nbsp;<\/li>\\n<\/ul>\\n<ul>\\n<li>Answer detailed questions regarding&nbsp;Motor Clothes, general merchandising, and parts and accessories (P&amp;A).&nbsp;<\/li>\\n<\/ul>\\n<ul>\\n<li>Inform the community about upcoming rallies, local shop events, and social gatherings to drive engagement and ridership.&nbsp;<\/li>\\n<\/ul>\\n<ul>\\n<li>Assist&nbsp;in managing contacts from dealerships, providing support for \\\"how-to\\\" questions, and&nbsp;facilitating&nbsp;partnerships within the network.&nbsp;<\/li>\\n<\/ul>\\n<ul>\\n<li>Address customer complaints with empathy and a \\\"Make Things Right\\\" attitude to ensure continued brand loyalty.&nbsp;<\/li>\\n<\/ul>\\n<p><strong>Your qualifications<\/strong><\/p>\\n<p>Concentrix is a great match if you:<\/p>\\n<ul>\\n<li>Have a high level of German and fluent in English (B2) - Both languages written and oral<\/li>\\n<li>Are genuinely passionate about motorcycles.\u202f&nbsp;(Active riders and motorcycle enthusiasts are strongly preferred)<\/li>\\n<li>Have good typing and computer skills (MS Office applications)<\/li>\\n<li>Are tech-savvy, with the ability to quickly learn new software and tools<\/li>\\n<li>Have the ability to explain complex concepts clearly and concisely<\/li>\\n<li>Previous experience in a customer service center is an advantage, but not required<\/li>\\n<\/ul>\\n<p>If you feel you don&rsquo;t check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it&rsquo;s this or another role.<\/p>\\n<p><strong>What&rsquo;s in it for you<\/strong><\/p>\\n<p>In this role, we offer benefits that help you support your unique lifestyle:<\/p>\\n<ul>\\n<li>Competitive salary and performance bonus<\/li>\\n<li>Central location in Lisbon,&nbsp;Portugal<\/li>\\n<li>Bring-a-friend (referral) bonus opportunities<\/li>\\n<li>Full paid training on the company and the project you'll be working on<\/li>\\n<li>Career development programs<\/li>\\n<\/ul>\\n<p><strong>Experience the best version of you!<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p><strong>Concentrix is an equal-opportunity employer<\/strong><\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em><\/p>\\n<p><strong>Eligibility to work<\/strong><\/p>\\n<p>In accordance with Portugal&rsquo;s law, only applicants who are legally authorized to work in Portugal will be considered for this position.<\/p>\",\"ats_external_id\":\"PT-403\",\"location\":\"Lisbon, Lisboa\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-09-04T16:17:22.022+01:00\",\"created_at\":\"2026-04-24T16:47:17.508+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80MDM?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80MDM\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"3\",\"auto_call\":\"0\",\"on_erp_listing\":\"0\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"1766\",\"campaign_id\":\"393\",\"campaign_title\":\"EasyJet Legal \/ German \/ BM \/ Lisbon \/ ad in german\",\"campaign_type\":\"job_application\",\"job_title\":\"Legal Back-Office Consultant (deutschsprachig) - Fluggesellschaft\",\"street\":null,\"address\":null,\"city\":\"Lisbon\",\"state\":\"Lisbon\",\"postal_code\":null,\"region\":\"Lisboa\",\"country\":\"Portugal\",\"short_description\":\"Erleben Sie die Kraft einer Karriere, die alles ver\u00e4ndert\",\"long_description\":\"<p>Sind Sie auf der Suche nach dem, was als n&auml;chstes kommt? Wir sind ein globaler Technologie- und Dienstleistungsf&uuml;hrer, der die Marken der Zukunft vorantreibt. Wir helfen bekannten Marken, die Sie t&auml;glich nutzen, ihr Gesch&auml;ft mit Technologie und integrierten L&ouml;sungen in &uuml;ber 70 L&auml;ndern zu verbessern. Und wir sind stolz darauf, Jahr f&uuml;r Jahr mit Auszeichnungen wie \\\"World's Best Workplaces\\\", \\\"Best Companies for Career Growth\\\" und \\\"Best Company Culture\\\" ausgezeichnet zu werden.<\/p>\\n<p>Wenn Sie wachsen und sich inspirieren lassen m&ouml;chten, werden Sie als&nbsp;<strong>Kundenbetreuer\/in&nbsp;in Lissabon, Portugal (Vor-Ort),<\/strong>&nbsp;Teil unseres Teams von Game-Changern, die die Marken der Zukunft in den Bereichen Technologie, Finanzen, Reisen, Mode, Gesundheitswesen und mehr vorantreiben.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Karrierewachstum und pers&ouml;nliche Entwicklung<\/strong><\/p>\\n<p>Wir bieten Ihnen alle Schulungen, modernste Technologien und die kontinuierliche Unterst&uuml;tzung, die Sie f&uuml;r Ihren Erfolg ben&ouml;tigen. Bei Concentrix gibt es ein echtes Karriere- und pers&ouml;nliches Entwicklungspotenzial. Tats&auml;chlich wurden etwa 80 % unserer Manager und F&uuml;hrungskr&auml;fte intern bef&ouml;rdert! Aus diesem Grund bieten wir eine Reihe von KOSTENLOSEN Lern- und F&uuml;hrungskr&auml;fteentwicklungsprogrammen an, die Sie auf den Weg zu der Art von Karriere bringen, die Sie sich schon immer vorgestellt haben.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Was Sie in dieser Rolle tun werden<\/strong><\/p>\\n<ul>\\n<li>&Uuml;berpr&uuml;fen, ob die Verkehrsunternehmen alle Fahrg&auml;ste nach ihren Rechten behandeln.<\/li>\\n<li>Verstehen der besonderen Situation des Kunden und Bearbeitung und Weiterverfolgung seiner Rechtsanspr&uuml;che.<\/li>\\n<li>Verwaltung von Rechtsanspr&uuml;chen mit verschiedenen Akteuren, einschlie&szlig;lich Anw&auml;lten, Justizbeamten und nationalen Durchsetzungsstellen, um die Anspruchsgrundlagen des Kunden richtig zu bewerten.<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Ihre Qualifikationen<\/strong><\/p>\\n<p>Concentrix ist eine gute Wahl, wenn Sie:<\/p>\\n<ul>\\n<li>Sie verf&uuml;gen &uuml;ber gute Deutschkenntnisse (C2) und flie&szlig;ende Englischkenntnisse (B2)<\/li>\\n<li>Hervorragende Kommunikationsf&auml;higkeiten<\/li>\\n<li>Fr&uuml;here Erfahrungen im Kundenservice oder als Tourismus-\/Reisevertreter sind von Vorteil<\/li>\\n<li>Sie sind proaktiv, selbstmotiviert und ein guter Teamplayer<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p>Wenn Sie das Gef&uuml;hl haben, dass Sie nicht alle K&auml;stchen ankreuzen, empfehlen wir Ihnen dennoch, sich zu bewerben. Wir werden unser Bestes tun, um Ihnen die passende Stelle anzubieten, sei es diese oder eine andere.&nbsp;<\/p>\\n<p><strong>Was ist f&uuml;r Sie drin<\/strong><\/p>\\n<p>In dieser Rolle bieten wir Ihnen Vorteile, die Ihnen helfen, Ihren einzigartigen Lebensstil zu unterst&uuml;tzen:<\/p>\\n<ul>\\n<li>Wettbewerbsf&auml;higes Gehalt und Leistungspr&auml;mie<\/li>\\n<li>Bring-a-Friend-Bonusm&ouml;glichkeiten (Empfehlungsbonus)<\/li>\\n<li>Zentrale Lage in Lissabon, Portugal<\/li>\\n<li>Voll bezahlte Schulung &uuml;ber das Unternehmen und das Projekt, an dem Sie arbeiten werden<\/li>\\n<li>Karriereentwicklungsprogramme, Fachkurse und Sprachkurse<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Erleben Sie die beste Version von Ihrem selbst!<\/strong><\/p>\\n<p>Wenn sich all dies wie der perfekte n&auml;chste Schritt auf Ihrer Karrierereise anf&uuml;hlt, m&ouml;chten wir von Ihnen h&ouml;ren. Bewerben Sie sich noch heute und entdecken Sie, warum&nbsp;<\/p>\",\"ats_external_id\":\"PT-393\",\"location\":\"Lisbon, Lisboa\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-07-01T17:41:27.435+01:00\",\"created_at\":\"2026-04-24T15:47:04.417+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zOTM?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zOTM\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"de\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"3\",\"auto_call\":\"0\",\"on_erp_listing\":\"0\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"1767\",\"campaign_id\":\"391\",\"campaign_title\":\"EasyJet Legal \/ German \/ BM \/ Lisbon\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Resolution Advisor (German-speaking) - Airline Company\",\"street\":null,\"address\":null,\"city\":\"Lisbon\",\"state\":\"Lisbon\",\"postal_code\":null,\"region\":\"Lisboa\",\"country\":\"Portugal\",\"short_description\":\"Experience the power of a game-changing career!\",\"long_description\":\"<p>Are you looking for what&rsquo;s next? We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as a<strong> Customer Resolution Advisor in Lisbon, Portugal (On-Site)<\/strong>&nbsp;you will ensure that performance goals are met across all operations. And that we fulfill client expectations related to operational excellence: high targets regarding quality, efficiency &amp; customer journey improvement.<\/p>\\n<p><strong>Career growth and personal development<\/strong><\/p>\\n<p>We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed. At Concentrix, there&rsquo;s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p><strong>What you will do in this role<\/strong><\/p>\\n<p>As a Customer Resolution Advisor, you will:<\/p>\\n<ul>\\n<li>Verify if transport operators are treating all passengers by their rights.<\/li>\\n<li>Understand the customer's unique situation and proceed with treatment and follow-up of their legal claims.<\/li>\\n<li>Manage legal claims with different actors including lawyers, legal officers, and national enforcement bodies to properly assess the customer&rsquo;s claiming foundations.<\/li>\\n<\/ul>\\n<p><strong>Your qualifications<\/strong><\/p>\\n<p>Concentrix is a great match if you:<\/p>\\n<ul>\\n<li>Have a high level of German (C1) and a good level of English (B2)<\/li>\\n<li>Have excellent communication skills&nbsp;<\/li>\\n<li>Have previous experience in Customer Service or as a tourism\/travel representative is a plus<\/li>\\n<li>Are proactive, self-motivated, and a great team player<\/li>\\n<\/ul>\\n<p>If you feel you don&rsquo;t check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it&rsquo;s this or another role.<\/p>\\n<p><strong>What&rsquo;s in it for you<\/strong><\/p>\\n<p>In this role, we offer benefits that help you support your unique lifestyle:<\/p>\\n<ul>\\n<li>Full-time with indefinite contracts (negotiable depending on your experience and or client's needs)<\/li>\\n<li>Competitive salary and performance bonus<\/li>\\n<li>Central location in Lisbon,&nbsp;Portugal<\/li>\\n<li>Bring-a-friend (referral) bonus opportunities<\/li>\\n<li>Full paid training on the company and the project you'll be working on<\/li>\\n<li>Career development programs<\/li>\\n<\/ul>\\n<p><strong>Experience the best version of you!<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p><strong>Concentrix is an equal-opportunity employer<\/strong><\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em><\/p>\\n<p><strong>Eligibility to work<\/strong><\/p>\\n<p>In accordance with Portugal&rsquo;s law, only applicants who are legally authorized to work in Portugal will be considered for this position.<\/p>\",\"ats_external_id\":\"PT-391\",\"location\":\"Lisbon, Lisboa\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-16T15:16:46.066+01:00\",\"created_at\":\"2026-04-24T15:40:13.870+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zOTE?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zOTE\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"3\",\"auto_call\":\"0\",\"on_erp_listing\":\"0\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"1768\",\"campaign_id\":\"389\",\"campaign_title\":\"Chubb \/ Dutch \/ BM \/ Lisbon \/ WB\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Representative (Dutch-Speaking) \u2013 Insurance \u20ac2,000 Welcome Bonus\",\"street\":null,\"address\":null,\"city\":\"Lisbon\",\"state\":\"Lisbon\",\"postal_code\":null,\"region\":\"Lisboa\",\"country\":\"Portugal\",\"short_description\":\"Apply today and join Concentrix in Lisbon with a \u20ac2,000 Welcome Bonus\",\"long_description\":\"<h3><strong>&euro;2,000 Welcome Bonus | Lisbon | On-Site<\/strong><\/h3>\\n<p class=\\\"isSelectedEnd\\\"><strong>Ready to put your Dutch language skills to work in an international environment?<\/strong><\/p>\\n<p class=\\\"isSelectedEnd\\\">Join our international team in Lisbon and support customers with their insurance needs, while building your career with Concentrix.<\/p>\\n<h2>What&rsquo;s in it for you?<\/h2>\\n<ul data-spread=\\\"false\\\">\\n<li><strong>&euro;2,000 Welcome Bonus<\/strong><\/li>\\n<li><strong>Competitive salary + performance bonus<\/strong><\/li>\\n<li><strong>Full paid training<\/strong><\/li>\\n<li><strong>Real career development opportunities<\/strong><\/li>\\n<li>Free learning and professional development programs<\/li>\\n<li><strong>Bring-a-Friend bonus opportunities<\/strong><\/li>\\n<li><strong>Central location in Lisbon<\/strong><\/li>\\n<li>International and dynamic work environment<\/li>\\n<\/ul>\\n<p class=\\\"isSelectedEnd\\\">At Concentrix, your development matters. <strong>Around 80% of our managers and leaders have been promoted internally.<\/strong><\/p>\\n<h2>What will you do?<\/h2>\\n<p class=\\\"isSelectedEnd\\\">As a <strong>Customer Representative (Dutch-Speaking)<\/strong>, you will support customers with their insurance policies and provide assistance throughout their customer journey.<\/p>\\n<p class=\\\"isSelectedEnd\\\">Your responsibilities will include:<\/p>\\n<ul data-spread=\\\"false\\\">\\n<li>Handle customer requests via <strong>phone and chat<\/strong><\/li>\\n<li>Provide clear information about <strong>insurance policies and services<\/strong><\/li>\\n<li>Process customer requests through the policy administration system<\/li>\\n<li>Prepare and send replies, contractual documents and relevant information by email or post<\/li>\\n<li>Update customer and policy information<\/li>\\n<li>Process <strong>policy changes and payment detail updates<\/strong><\/li>\\n<li>Handle requests related to <strong>claims and cancellations<\/strong><\/li>\\n<li>Index and electronically archive documents<\/li>\\n<li>Ensure a professional, clear and positive customer experience<\/li>\\n<\/ul>\\n<h2>What are we looking for?<\/h2>\\n<p class=\\\"isSelectedEnd\\\">You&rsquo;ll be a great match if you:<\/p>\\n<ul data-spread=\\\"false\\\">\\n<li>Have <strong>C2-level Dutch<\/strong><\/li>\\n<li>Have a <strong>B2 level of English<\/strong><\/li>\\n<li>Have excellent <strong>verbal and written communication skills<\/strong><\/li>\\n<li>Communicate in a professional, clear and diplomatic way<\/li>\\n<li>Have previous <strong>customer service experience<\/strong> &ndash; a plus<\/li>\\n<li>Are <strong>proactive, organized and self-motivated<\/strong><\/li>\\n<li>Enjoy working as part of an international team<\/li>\\n<\/ul>\\n<p class=\\\"isSelectedEnd\\\"><strong>Don&rsquo;t tick every box?<\/strong> We still encourage you to apply. Your experience may be a great fit for this or another opportunity at Concentrix.<\/p>\\n<h2>Why Concentrix?<\/h2>\\n<p class=\\\"isSelectedEnd\\\">Join a global community of <strong>440,000+ Game-Changers across more than 70 countries<\/strong>.<\/p>\\n<p class=\\\"isSelectedEnd\\\">We provide the training, support and development opportunities you need to grow your skills and build your career.<\/p>\\n<h3><strong>Ready to take the next step?<\/strong><\/h3>\\n<p class=\\\"isSelectedEnd\\\"><strong>Apply today and join Concentrix in Lisbon with a &euro;2,000 Welcome Bonus.<\/strong><\/p>\\n<p class=\\\"isSelectedEnd\\\">Concentrix is an equal-opportunity employer committed to providing an inclusive and respectful workplace.<\/p>\\n<p><strong>Eligibility to work:<\/strong> In accordance with Portuguese law, only applicants legally authorized to work in Portugal will be considered for this position.<\/p>\",\"ats_external_id\":\"PT-389\",\"location\":\"Lisbon, Lisboa\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-09-30T14:52:13.469+01:00\",\"created_at\":\"2026-04-24T15:31:41.127+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zODk?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zODk\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"3\",\"auto_call\":\"0\",\"on_erp_listing\":\"0\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"1769\",\"campaign_id\":\"387\",\"campaign_title\":\"Chubb \/ Romanian \/ BM \/ Lisbon\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Representative (Romanian-speaking) - Insurance Company\",\"street\":null,\"address\":null,\"city\":\"Lisbon\",\"state\":\"Lisbon\",\"postal_code\":null,\"region\":\"Lisboa\",\"country\":\"Portugal\",\"short_description\":\"Experience the power of a game-changing career!\",\"long_description\":\"<p>Are you looking for what&rsquo;s next? We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as a<strong>&nbsp;Customer Service Representative in Lisbon, Portugal (On-Site)<\/strong>&nbsp;you will ensure that performance goals are met across all operations. And that we fulfill client expectations related to operational excellence: high targets regarding quality, efficiency &amp; customer journey improvement.<\/p>\\n<p><strong>Career growth and personal development<\/strong><\/p>\\n<p>We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed. At Concentrix, there&rsquo;s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p><strong>What you will do in this role<\/strong><\/p>\\n<p>As a Customer Service Representative, you will:<\/p>\\n<ul>\\n<li>Receive telephone calls or chats from clients wishing to obtain various types of information concerning their insurance policy<\/li>\\n<li>Depending on the case, the request will be processed via a transaction in our client policy administration system, and\/or by the writing and sending of replies to letters\/emails, information, contract documents, etc., to the insured.<\/li>\\n<li>Do indexation &amp; electronic archiving in our document management tool.<\/li>\\n<li>Manage policy change requests, updating payment details<\/li>\\n<li>Make claims and cancel requests<\/li>\\n<\/ul>\\n<p><strong>Your qualifications<\/strong><\/p>\\n<p>Concentrix is a great match if you:<\/p>\\n<ul>\\n<li>Have a high level of Romanian (C2) and fluent in English (B2)<\/li>\\n<li>Have previous customer experience is a plus<\/li>\\n<li>Have excellent verbal and writing skills coupled with a formal and diplomatic stance<\/li>\\n<li>Are proactive, self-motivated, and a great team player<\/li>\\n<\/ul>\\n<p>If you feel you don&rsquo;t check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it&rsquo;s this or another role.<\/p>\\n<p><strong>What&rsquo;s in it for you<\/strong><\/p>\\n<p>In this role, we offer benefits that help you support your unique lifestyle:<\/p>\\n<ul>\\n<li>Full-time with indefinite contracts (negotiable depending on your experience and our client's needs)<\/li>\\n<li>Competitive salary and performance bonus<\/li>\\n<li>Central location in Lisbon,&nbsp;Portugal<\/li>\\n<li>Bring-a-friend (referral) bonus opportunities<\/li>\\n<li>Full paid training on the company and the project you'll be working on<\/li>\\n<li>Career development programs<\/li>\\n<\/ul>\\n<p><strong>Experience the best version of you!<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p><strong>Concentrix is an equal-opportunity employer<\/strong><\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em><\/p>\\n<p><strong>Eligibility to work<\/strong><\/p>\\n<p>In accordance with Portugal&rsquo;s law, only applicants who are legally authorized to work in Portugal will be considered for this position.<\/p>\",\"ats_external_id\":\"PT-387\",\"location\":\"Lisbon, Lisboa\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-16T10:03:45.827+01:00\",\"created_at\":\"2026-04-24T15:26:11.811+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zODc?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zODc\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"3\",\"auto_call\":\"0\",\"on_erp_listing\":\"0\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"1770\",\"campaign_id\":\"386\",\"campaign_title\":\"Chubb \/ Polish \/ BM \/ Lisbon \/ WB\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Representative (Polish-speaking) - Insurance Company - 1000\u20ac Welcome Bonus\",\"street\":null,\"address\":null,\"city\":\"Lisbon\",\"state\":\"Lisbon\",\"postal_code\":null,\"region\":\"Lisboa\",\"country\":\"Portugal\",\"short_description\":\"Ready for your next career move? J\",\"long_description\":\"<h1>1000&euro; Welcome Bonus | Lisbon | On-Site<\/h1>\\n<p><strong>Experience the power of a game-changing career!<\/strong><\/p>\\n<p>Ready for your next career move? Join Concentrix, a global technology and services leader powering some of the world&rsquo;s best-known brands across 70+ countries.<\/p>\\n<p>As a <strong>Customer Service Representative<\/strong>, you&rsquo;ll support customers with their insurance policies, helping them manage requests and ensuring a smooth, professional customer experience.<\/p>\\n<h3>What&rsquo;s in it for you?<\/h3>\\n<ul>\\n<li>\\n<p><strong>Full-time position&nbsp;<\/strong><\/p>\\n<\/li>\\n<li><strong>1000&euro; Welcome Bonus<\/strong><\/li>\\n<li>\\n<p>Competitive salary + performance bonus<\/p>\\n<\/li>\\n<li>\\n<p><strong>100% paid training<\/strong><\/p>\\n<\/li>\\n<li>\\n<p>Real career development opportunities<\/p>\\n<\/li>\\n<li>\\n<p>Free learning and leadership development programs<\/p>\\n<\/li>\\n<li>\\n<p>Bring-a-Friend referral bonuses<\/p>\\n<\/li>\\n<li>\\n<p>Central Lisbon location<\/p>\\n<\/li>\\n<\/ul>\\n<h3>What will you do?<\/h3>\\n<ul>\\n<li>\\n<p>Handle phone calls and chats from customers enquiring about their insurance policies<\/p>\\n<\/li>\\n<li>\\n<p>Process policy-related requests and prepare responses, information and contract documentation<\/p>\\n<\/li>\\n<li>\\n<p>Manage document indexing and electronic archiving<\/p>\\n<\/li>\\n<li>\\n<p>Update policy details, including payment information<\/p>\\n<\/li>\\n<li>\\n<p>Process claims and policy cancellation requests<\/p>\\n<\/li>\\n<li>\\n<p>Ensure accuracy, efficiency and a high standard of customer service<\/p>\\n<\/li>\\n<\/ul>\\n<h3>What are we looking for?<\/h3>\\n<ul>\\n<li>\\n<p><strong>C2 level Polish<\/strong> and <strong>B2 level English<\/strong><\/p>\\n<\/li>\\n<li>\\n<p>Previous customer service experience is a plus<\/p>\\n<\/li>\\n<li>\\n<p>Excellent written and verbal communication skills<\/p>\\n<\/li>\\n<li>\\n<p>A professional, diplomatic approach when dealing with customers<\/p>\\n<\/li>\\n<li>\\n<p>A proactive, self-motivated attitude and strong teamwork skills<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>Don&rsquo;t tick every box?<\/strong> We still encourage you to apply! Your experience may be a great fit for this or another opportunity at Concentrix.<\/p>\\n<h3>Ready for your next career move?<\/h3>\\n<p>Join a global community of <strong>440,000+ Game-Changers across 70+ countries<\/strong> and benefit from the training, support and opportunities to grow your career.<\/p>\\n<p><strong>Apply now and become a Game-Changer!<\/strong><\/p>\\n<h3>Equal Opportunity Employer<\/h3>\\n<p>Concentrix is committed to equal employment opportunities and a diverse, inclusive workplace free from discrimination and harassment. All recruitment decisions are based on business needs, job requirements and professional qualifications, in accordance with applicable law.<\/p>\\n<h3>Eligibility to work<\/h3>\\n<p>In accordance with Portuguese law, only applicants legally authorized to work in Portugal will be considered for this position.<\/p>\",\"ats_external_id\":\"PT-386\",\"location\":\"Lisbon, Lisboa\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-14T16:01:13.865+01:00\",\"created_at\":\"2026-04-24T15:24:24.749+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zODY?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zODY\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"3\",\"auto_call\":\"0\",\"on_erp_listing\":\"0\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"1771\",\"campaign_id\":\"385\",\"campaign_title\":\"ByteDance GEC MOD \/ German \/ BM \/ Lisbon \/ ad in german\",\"campaign_type\":\"job_application\",\"job_title\":\"Content Moderator (Deutschsprachig) \u2013 Globaler E-Commerce\",\"street\":null,\"address\":null,\"city\":\"Lisbon\",\"state\":\"Lisbon\",\"postal_code\":null,\"region\":\"Lisboa\",\"country\":\"Portugal\",\"short_description\":\"Erleben Sie die Kraft einer Karriere, die alles ver\u00e4ndert\",\"long_description\":\"<p>Suchen Sie nach Ihrem n&auml;chsten Schritt? Wir sind ein globaler Technologie- und Dienstleistungsanbieter, der die Marken von morgen vorantreibt. Wir helfen bekannten Marken &ndash; denjenigen, die Sie t&auml;glich nutzen &ndash; ihr Gesch&auml;ft mit Technologie und integrierten L&ouml;sungen in &uuml;ber 70 L&auml;ndern zu verbessern. Darauf sind wir stolz und wurden daf&uuml;r Jahr f&uuml;r Jahr mit Auszeichnungen wie &bdquo;World&rsquo;s Best Workplaces&ldquo;, &bdquo;Best Companies for Career Growth&ldquo; und &bdquo;Best Company Culture&ldquo; geehrt.<\/p>\\n<p>Wenn Sie sich weiterentwickeln und inspirieren lassen m&ouml;chten, k&ouml;nnen Sie als <strong>Content Moderator in Lissabon, Portugal (vor Ort)<\/strong> Ihre F&auml;higkeiten einsetzen, indem Sie verschiedene Bereiche der sozialen Medien unseres Kunden unterst&uuml;tzen. Sie tragen aktiv dazu bei, die Richtlinien des Kunden sicherzustellen, Verbesserungen voranzutreiben und die Servicequalit&auml;t f&uuml;r alle Nutzer zu erh&ouml;hen.<\/p>\\n<p><strong>Karrierewachstum und pers&ouml;nliche Entwicklung<\/strong><\/p>\\n<p>Wir bieten Ihnen umfassende Schulungen, modernste Technologien und kontinuierliche Unterst&uuml;tzung, damit Sie erfolgreich sind. Bei Concentrix haben Sie echte Chancen auf berufliches und pers&ouml;nliches Wachstum. Etwa 80 % unserer F&uuml;hrungskr&auml;fte wurden intern bef&ouml;rdert! Deshalb bieten wir eine Reihe <strong>kostenloser Lern- und Leadership-Programme<\/strong>, die Ihnen den Weg zu der Karriere ebnen, die Sie sich vorstellen.<\/p>\\n<p><strong>Ihre Aufgaben in dieser Rolle<\/strong><\/p>\\n<p>Als Content Moderator werden Sie:<\/p>\\n<ul>\\n<li>Inhalte innerhalb vereinbarter Reaktionszeiten und Qualit&auml;tsstandards pr&uuml;fen<\/li>\\n<li>Gemeldete Probleme fristgerecht und qualit&auml;tsgerecht bearbeiten<\/li>\\n<li>Probleme gem&auml;&szlig; MSA und SOW an den Kunden eskalieren<\/li>\\n<li>Nutzerverhalten &uuml;berwachen und Richtlinien konsequent durchsetzen<\/li>\\n<li>Richtlinien einheitlich auf verschiedene Inhaltsszenarien anwenden<\/li>\\n<li>Sensible Themen eigenst&auml;ndig und unter Einhaltung der Plattformstandards bearbeiten<\/li>\\n<li>Vertraulichkeit und Professionalit&auml;t in allen Interaktionen wahren<\/li>\\n<\/ul>\\n<p><strong>Ihre Qualifikationen<\/strong><\/p>\\n<p>Concentrix passt gut zu Ihnen, wenn Sie:<\/p>\\n<ul>\\n<li>Sehr gute Deutschkenntnisse (C1) in Wort und Schrift besitzen<\/li>\\n<li>Gute Englischkenntnisse (B2) in Wort und Schrift haben<\/li>\\n<li>Mindestens einen Hochschulabschluss oder eine vergleichbare Qualifikation vorweisen k&ouml;nnen<\/li>\\n<li>Ein gutes Verst&auml;ndnis f&uuml;r E-Commerce haben<\/li>\\n<li>Erfahrung in der Moderationsbranche mitbringen<\/li>\\n<li>F&uuml;r rotierende 24\/7-Schichten verf&uuml;gbar sind<\/li>\\n<li>Starke Moderationsf&auml;higkeiten sowie rationales Entscheidungsverm&ouml;gen mit lokalem Marktverst&auml;ndnis besitzen<\/li>\\n<li>Mit Social-Media-Plattformen vertraut sind und Grundkenntnisse im digitalen Marketing haben<\/li>\\n<\/ul>\\n<p>Auch wenn Sie nicht alle Anforderungen erf&uuml;llen, ermutigen wir Sie ausdr&uuml;cklich zur Bewerbung. Wir bem&uuml;hen uns, Sie mit der passenden Position zusammenzubringen &ndash; sei es diese oder eine andere.<\/p>\\n<p><strong>Was wir Ihnen bieten<\/strong><\/p>\\n<p>In dieser Rolle profitieren Sie von Vorteilen, die Ihren individuellen Lebensstil unterst&uuml;tzen:<\/p>\\n<ul>\\n<li>Wettbewerbsf&auml;higes Gehalt (Grundgehalt plus Boni)<\/li>\\n<li>Zentrale Lage in Lissabon, Portugal<\/li>\\n<li>Empfehlungsbonus (&bdquo;Bring-a-friend&ldquo;)<\/li>\\n<li>Vollst&auml;ndig bezahlte Schulung zum Unternehmen und Projekt<\/li>\\n<li>Programme zur beruflichen Weiterentwicklung<\/li>\\n<\/ul>\\n<p><strong>Erleben Sie die beste Version Ihrer selbst!<\/strong><\/p>\\n<p>Wenn sich dies nach dem perfekten n&auml;chsten Schritt in Ihrer Karriere anh&ouml;rt, freuen wir uns auf Ihre Bewerbung. Entdecken Sie, warum &uuml;ber 440.000 &bdquo;Game-Changer&ldquo; weltweit Concentrix als ihren bevorzugten Arbeitgeber w&auml;hlen.<\/p>\\n<p><strong>Concentrix ist ein Arbeitgeber der Chancengleichheit<\/strong><\/p>\\n<p>Wir sind stolz darauf, als ein Team und ein Unternehmen weltweit vereint zu sein. Wir verpflichten uns zu Chancengleichheit f&uuml;r alle Bewerbenden und zu einem Arbeitsumfeld frei von Diskriminierung und Bel&auml;stigung. Unsere Einstellungsentscheidungen basieren ausschlie&szlig;lich auf gesch&auml;ftlichen Anforderungen, Stellenanforderungen und beruflichen Qualifikationen &ndash; unabh&auml;ngig von Rasse, Alter, Geschlechtsidentit&auml;t, sexueller Orientierung, Religion, ethnischer Herkunft, Familienstand, nationaler Herkunft, Behinderung oder anderen gesetzlich gesch&uuml;tzten Merkmalen.<\/p>\\n<p><strong>Arbeitserlaubnis<\/strong><\/p>\\n<p>Gem&auml;&szlig; portugiesischem Recht werden nur Bewerbende ber&uuml;cksichtigt, die &uuml;ber eine g&uuml;ltige Arbeitserlaubnis f&uuml;r Portugal verf&uuml;gen.<\/p>\",\"ats_external_id\":\"PT-385\",\"location\":\"Lisbon, Lisboa\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-20T12:46:44.902+01:00\",\"created_at\":\"2026-04-24T15:18:34.897+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zODU?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zODU\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"de\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"3\",\"auto_call\":\"0\",\"on_erp_listing\":\"0\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"1772\",\"campaign_id\":\"374\",\"campaign_title\":\"ByteDance GEC - MOD \/ German \/ BM \/ Lisbon\",\"campaign_type\":\"job_application\",\"job_title\":\"Content Moderator (German-Speaking) \u2013 Global e-Commerce\",\"street\":null,\"address\":null,\"city\":\"Lisbon\",\"state\":\"Lisbon\",\"postal_code\":null,\"region\":\"Lisboa\",\"country\":\"Portugal\",\"short_description\":\"Experience the power of a game-changing career!\",\"long_description\":\"<p>Are you looking for what&rsquo;s next? We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as a<strong>&nbsp;Content Moderator in Lisbon, Portugal (On-Site)<\/strong>&nbsp;you will make use of your skills, supporting our client's different areas of social media. And be an active part in ensuring client guidelines, promoting, and actively participating in the service improvements provided to all users.<\/p>\\n<p><strong>Career growth and personal development<\/strong><\/p>\\n<p>We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed. At Concentrix, there&rsquo;s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p><strong>What you will do in this role<\/strong><\/p>\\n<p>As a&nbsp;<strong>Content Moderator<\/strong>, you will:<\/p>\\n<ul>\\n<li>Review contents within agreed latency Service Levels and standards of quality<\/li>\\n<li>Review the reported issues within agreed turnaround times and standards of quality<\/li>\\n<li>Escalate issues to our client in accordance with the MSA and this SOW on knowledge base<\/li>\\n<li>Monitor user behaviour and enforce policies effectively<\/li>\\n<li>Apply guidelines consistently to diverse content scenarios<\/li>\\n<li>Handle sensitive issues independently while upholding platform standards<\/li>\\n<li>Maintain confidentiality and professionalism in all interactions<\/li>\\n<\/ul>\\n<p><strong>Your qualifications<\/strong><\/p>\\n<p>Concentrix is a great match if you:<\/p>\\n<ul>\\n<li>Are fluent, verbal and written in German (C1)<\/li>\\n<li>Are fluent, verbal and written in English (B2)<\/li>\\n<li>Have minimum education qualification of college degree or an equivalent diploma<\/li>\\n<li>Have strong understanding of e-commerce<\/li>\\n<li>Have experience working with moderation service industry<\/li>\\n<li>Are available for 24\/7 rotating shifts<\/li>\\n<li>Have strong moderation skills and rational decision making with local market expertise<\/li>\\n<li>Are fluent with any social media products usage and basic understanding of digital advertising<\/li>\\n<\/ul>\\n<p>If you feel you don&rsquo;t check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it&rsquo;s this or another role.<\/p>\\n<p><strong>What&rsquo;s in it for you<\/strong><\/p>\\n<p>In this role, we offer benefits that help you support your unique lifestyle:<\/p>\\n<ul>\\n<li>Competitive salary (base and additional bonuses)<\/li>\\n<li>Central location in Lisbon,&nbsp;Portugal<\/li>\\n<li>Bring-a-friend (referral) bonus opportunities<\/li>\\n<li>Full paid training on the company and the project you'll be working on<\/li>\\n<li>Career development programs<\/li>\\n<\/ul>\\n<p><strong>Experience the best version of you!<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p><strong>Concentrix is an equal-opportunity employer<\/strong><\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em><\/p>\\n<p><strong>Eligibility to work<\/strong><\/p>\\n<p>In accordance with Portugal&rsquo;s law, only applicants who are legally authorized to work in Portugal will be considered for this position.<\/p>\",\"ats_external_id\":\"PT-374\",\"location\":\"Lisbon, Lisboa\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-20T12:45:18.815+01:00\",\"created_at\":\"2026-04-24T14:13:08.707+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zNzQ?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zNzQ\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"3\",\"auto_call\":\"0\",\"on_erp_listing\":\"0\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"1773\",\"campaign_id\":\"367\",\"campaign_title\":\"ByteDance GEC - RCS \/ Italian \/ BM \/ Lisbon \/ ad in italian\",\"campaign_type\":\"job_application\",\"job_title\":\"Addetto al servizio clienti (di lingua italiana) \u2013 E-commerce globale\",\"street\":null,\"address\":null,\"city\":\"Lisbon\",\"state\":\"Lisbon\",\"postal_code\":null,\"region\":\"Lisboa\",\"country\":\"Portugal\",\"short_description\":\"Scopri il potere di una carriera che fa la differenza\",\"long_description\":\"<p>Stai cercando il tuo prossimo passo? Siamo un leader globale nella tecnologia e nei servizi che supporta i brand del futuro. Aiutiamo marchi conosciuti &mdash; quelli che utilizzi ogni giorno &mdash; a migliorare il loro business grazie a tecnologie e soluzioni integrate, in oltre 70 paesi. E siamo orgogliosi di essere riconosciuti, anno dopo anno, con premi come \\\"World's Best Workplaces\\\", &ldquo;Best Companies for Career Growth&rdquo; e &ldquo;Best Company Culture&rdquo;.<\/p>\\n<p>Se stai cercando di crescere e lasciarti ispirare, come <strong>Addetto al servizio clienti a Lisbona, Portogallo (On-Site)<\/strong>, fornirai assistenza clienti e supporto tecnico per dispositivi medici, garantendo una gestione accurata degli ordini e un supporto empatico ai clienti nei mercati europei.<\/p>\\n<p><strong>Crescita professionale e sviluppo personale<br \/><\/strong>Ti forniremo tutta la formazione, le tecnologie all&rsquo;avanguardia e il supporto continuo di cui hai bisogno per avere successo. In Concentrix esiste un reale potenziale di crescita professionale e personale. Circa l&rsquo;80% dei nostri manager e leader &egrave; stato promosso internamente! Per questo offriamo una gamma di<strong> programmi GRATUITI di apprendimento e sviluppo della leadership<\/strong> pensati per aiutarti a costruire la carriera che hai sempre desiderato.<\/p>\\n<p><strong>Cosa farai in questo ruolo<\/strong><\/p>\\n<p>Come Addetto al servizio clienti, ti occuperai di:<\/p>\\n<ul>\\n<li>Analizzare e risolvere le problematiche segnalate da acquirenti\/venditori\/clienti\/creatori, come la verifica dello stato degli ordini e della logistica<\/li>\\n<li>Gestire le segnalazioni entro i tempi concordati, rispettando gli standard di qualit&agrave;<\/li>\\n<li>Escalare le problematiche al cliente in conformit&agrave; con gli accordi (MSA) e la knowledge base (SOW)<\/li>\\n<li>Gestire gli indicatori complessivi di soddisfazione del cliente garantendo la qualit&agrave; del servizio lungo l'intero percorso di gestione dei casi e fornendo aggiornamenti regolari in tutti i punti di contatto<\/li>\\n<li>Garantire il rispetto dei livelli di servizio su tutti i canali e raggiungere elevati standard di produttivit&agrave;, migliorando i tempi di risoluzione per il cliente finale<\/li>\\n<\/ul>\\n<p><strong>Le tue qualifiche<br \/><\/strong>Concentrix &egrave; il posto giusto per te se:<\/p>\\n<ul>\\n<li>Hai un livello fluente di italiano (C1), scritto e parlato<\/li>\\n<li>Hai un buon livello di inglese (B2), scritto e parlato<\/li>\\n<li>Possiedi almeno un diploma di laurea o equivalente<\/li>\\n<li>Hai una buona conoscenza dell&rsquo;e-commerce<\/li>\\n<li>Hai esperienza in call center (voce e non voce) e nel settore dei servizi<\/li>\\n<li>Sei disponibile a lavorare su turni rotativi 24\/7<\/li>\\n<li>Sei in grado di lavorare sia in team che in autonomia<\/li>\\n<li>Hai familiarit&agrave; con i social media e una conoscenza di base della pubblicit&agrave; digitale<\/li>\\n<\/ul>\\n<p>Se ritieni di non soddisfare tutti i requisiti, ti invitiamo comunque a candidarti. Faremo del nostro meglio per trovarti il lavoro pi&ugrave; adatto a te, che si tratti di questo o di un altro ruolo.<\/p>\\n<p><strong>Cosa offriamo<\/strong><\/p>\\n<p>In questo ruolo offriamo benefici che supportano il tuo stile di vita:<\/p>\\n<ul>\\n<li>Retribuzione competitiva (fisso + bonus)<\/li>\\n<li>Posizione centrale a Lisbona, Portogallo<\/li>\\n<li>Bonus per il programma &ldquo;porta un amico&rdquo; (referral)<\/li>\\n<li>Formazione completa e retribuita sull&rsquo;azienda e sul progetto<\/li>\\n<\/ul>\\n<p><strong>&nbsp;<\/strong><\/p>\\n<p><strong>Scopri la migliore versione di te!<\/strong><\/p>\\n<p>Se pensi che questa sia la prossima tappa perfetta del tuo percorso professionale, vogliamo conoscerti. Candidati oggi stesso e scopri perch&eacute; oltre <strong>440k+ game-changers<\/strong> in tutto il mondo considerano Concentrix il loro datore di lavoro preferito.<\/p>\\n<p><strong>Concentrix &egrave; un datore di lavoro che promuove le pari opportunit&agrave;<br \/><\/strong>Siamo orgogliosi di essere un&rsquo;unica squadra, un&rsquo;unica azienda a livello globale. Ci impegniamo a garantire pari opportunit&agrave; a tutti i candidati e un ambiente di lavoro privo di discriminazioni e molestie. Tutte le nostre pratiche di selezione si basano sulle esigenze aziendali, sui requisiti del ruolo e sulle qualifiche professionali, senza distinzione di razza, et&agrave;, identit&agrave; di genere, orientamento sessuale, religione, origine etnica, situazione familiare, origine nazionale, disabilit&agrave; o qualsiasi altra categoria protetta dalle leggi nazionali applicabili.<\/p>\\n<p><strong>Idoneit&agrave; al lavoro<\/strong><\/p>\\n<p>In conformit&agrave; con la legge portoghese, saranno presi in considerazione solo i candidati <strong>legalmente autorizzati a lavorare in Portogallo.<\/strong><\/p>\",\"ats_external_id\":\"PT-367\",\"location\":\"Lisbon, Lisboa\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-08-01T00:59:07.669+01:00\",\"created_at\":\"2026-04-24T12:27:33.754+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zNjc?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zNjc\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"it\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"3\",\"auto_call\":\"0\",\"on_erp_listing\":\"0\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"1774\",\"campaign_id\":\"363\",\"campaign_title\":\" Tandem Diabetes \/ Italian \/ BM \/ Porto \/ ad in italian \/ WB\",\"campaign_type\":\"job_application\",\"job_title\":\"Assistenza clienti (di lingua italiana) - Apparecchiature mediche - Bonus di benvenuto di 1200 \u20ac\",\"street\":null,\"address\":null,\"city\":\"Porto\",\"state\":\"Porto District\",\"postal_code\":null,\"region\":\"Porto\",\"country\":\"Portugal\",\"short_description\":\"Scopri il potere di una carriera che fa la differenza\",\"long_description\":\"<p>Stai cercando il tuo prossimo passo? Siamo un leader globale nella tecnologia e nei servizi che supporta i brand del futuro. Aiutiamo marchi conosciuti &mdash; quelli che utilizzi ogni giorno &mdash; a migliorare il loro business grazie a tecnologie e soluzioni integrate, in oltre 70 paesi. E siamo orgogliosi di essere riconosciuti, anno dopo anno, con premi come \\\"World's Best Workplaces\\\", &ldquo;Best Companies for Career Growth&rdquo; e &ldquo;Best Company Culture&rdquo;.<\/p>\\n<p>Se stai cercando di crescere e lasciarti ispirare, come <strong>Specialista dell'assistenza clienti e tecnica a Porto, Portogallo (On-Site<\/strong>), fornirai assistenza clienti e supporto tecnico per dispositivi medici, garantendo una gestione accurata degli ordini e un supporto empatico ai clienti nei mercati europei.<\/p>\\n<p><strong>Crescita professionale e sviluppo personale<br \/><\/strong>Ti forniremo tutta la formazione, le tecnologie all&rsquo;avanguardia e il supporto continuo di cui hai bisogno per avere successo. In Concentrix esiste un reale potenziale di crescita professionale e personale. Circa l&rsquo;80% dei nostri manager e leader &egrave; stato promosso internamente! Per questo offriamo una gamma di<strong> programmi GRATUITI di apprendimento e sviluppo della leadership<\/strong> pensati per aiutarti a costruire la carriera che hai sempre desiderato.<\/p>\\n<p><strong>Cosa farai in questo ruolo<\/strong><\/p>\\n<p>Come Specialista dell'assistenza clienti e tecnica, ti occuperai di:<\/p>\\n<ul>\\n<li>Fornire <strong>supporto tecnico e troubleshooting<\/strong> per dispositivi medici per il diabete, materiali di consumo e accessori<\/li>\\n<li>Gestire <strong>l&rsquo;inserimento degli ordini e i rinnovi<\/strong> nel rispetto delle linee guida aziendali<\/li>\\n<li>Supportare i clienti <strong>nell&rsquo;utilizzo dei prodotti e negli<\/strong> <strong>ordini<\/strong> tramite canali multipli (telefono, email, chat e SMS)<\/li>\\n<li><strong>Documentare accuratamente<\/strong> tutti i contatti con i clienti in inglese<\/li>\\n<li>Utilizzare <strong>ascolto attivo ed empatia<\/strong> per gestire situazioni e pazienti sensibili<\/li>\\n<li>Seguire <strong>procedure e script<\/strong> definiti per garantire standard normativi e di sicurezza<\/li>\\n<\/ul>\\n<p><strong>Le tue qualifiche<br \/><\/strong>Concentrix &egrave; il posto giusto per te se:<\/p>\\n<ul>\\n<li>Parli fluentemente <strong>italiano (scritto e orale) e hai un livello C1 di inglese<\/strong><\/li>\\n<li><strong>Sei in grado di supportare pi&ugrave; mercati contemporaneamente<\/strong><\/li>\\n<li>Hai una forte <strong>orientazione al cliente e ottime capacit&agrave; comunicative<\/strong><\/li>\\n<li>Possiedi <strong>capacit&agrave; di problem solving, organizzazione<\/strong> e gestione delle priorit&agrave;<\/li>\\n<li>Sai <strong>mantenere la calma sotto pressione<\/strong> e adattarti rapidamente ai cambiamenti<\/li>\\n<li>Hai <strong>pazienza e autocontrollo<\/strong> nella gestione di reclami ed emergenze<\/li>\\n<li>Applichi ascolto attivo ed empatia per risolvere le problematiche dei clienti<\/li>\\n<li>(Plus) Hai conoscenze o esperienza nel settore sanitario, dispositivi per il diabete o supporto tecnico<\/li>\\n<\/ul>\\n<p><strong>Cosa offriamo<\/strong><\/p>\\n<p>In questo ruolo offriamo benefici che supportano il tuo stile di vita:<\/p>\\n<ul>\\n<li>Retribuzione competitiva (fisso + bonus)<\/li>\\n<li><strong>Bonus di benvenuto di 1200 &euro;<\/strong><\/li>\\n<li>Posizione centrale a Porto, Portogallo<\/li>\\n<li>Bonus per il programma &ldquo;porta un amico&rdquo; (referral)<\/li>\\n<li>Formazione completa e retribuita sull&rsquo;azienda e sul progetto<\/li>\\n<\/ul>\\n<p><strong>&nbsp;<\/strong><\/p>\\n<p><strong>Scopri la migliore versione di te!<\/strong><\/p>\\n<p>Se pensi che questa sia la prossima tappa perfetta del tuo percorso professionale, vogliamo conoscerti. Candidati oggi stesso e scopri perch&eacute; oltre <strong>440k+ game-changers<\/strong> in tutto il mondo considerano Concentrix il loro datore di lavoro preferito.<\/p>\\n<p><strong>Concentrix &egrave; un datore di lavoro che promuove le pari opportunit&agrave;<br \/><\/strong>Siamo orgogliosi di essere un&rsquo;unica squadra, un&rsquo;unica azienda a livello globale. Ci impegniamo a garantire pari opportunit&agrave; a tutti i candidati e un ambiente di lavoro privo di discriminazioni e molestie. Tutte le nostre pratiche di selezione si basano sulle esigenze aziendali, sui requisiti del ruolo e sulle qualifiche professionali, senza distinzione di razza, et&agrave;, identit&agrave; di genere, orientamento sessuale, religione, origine etnica, situazione familiare, origine nazionale, disabilit&agrave; o qualsiasi altra categoria protetta dalle leggi nazionali applicabili.<\/p>\\n<p><strong>Idoneit&agrave; al lavoro<\/strong><\/p>\\n<p>In conformit&agrave; con la legge portoghese, saranno presi in considerazione solo i candidati <strong>legalmente autorizzati a lavorare in Portogallo.<\/strong><\/p>\",\"ats_external_id\":\"PT-363\",\"location\":\"Porto, Porto\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-06T12:06:39.203+01:00\",\"created_at\":\"2026-04-24T11:36:50.550+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zNjM?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zNjM\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"it\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"3\",\"auto_call\":\"0\",\"on_erp_listing\":\"0\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"1775\",\"campaign_id\":\"362\",\"campaign_title\":\" Tandem Diabetes \/ Italian \/ BM \/ Porto \/ WB\",\"campaign_type\":\"job_application\",\"job_title\":\"Order and Tech Support (Italian-speaking) - Medical Equipment 1200\u20ac Bonus\",\"street\":null,\"address\":null,\"city\":\"Porto\",\"state\":\"Porto District\",\"postal_code\":null,\"region\":\"Porto\",\"country\":\"Portugal\",\"short_description\":\"Experience the power of a game-changing career!\",\"long_description\":\"<p>Are you looking for what&rsquo;s next? We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as a <strong>Customer &amp; Technical Support Specialist<\/strong> in Porto, Portugal (On-Site), you will be providing customer care and technical assistance for medical devices, ensuring accurate order management and empathetic support to customers across European markets.<\/p>\\n<p><strong>Career growth and personal development<\/strong><\/p>\\n<p>We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed. At Concentrix, there&rsquo;s real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of <strong>FREE Learning and Leadership Development programs<\/strong> designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p><strong>What you will do in this role<\/strong><\/p>\\n<p>As a Customer &amp; Technical Support Specialist, you will:<\/p>\\n<ul>\\n<li>Deliver <strong>technical support and troubleshooting<\/strong> for medical diabetes devices, consumables and accessories.<\/li>\\n<li>Manage <strong>order intake and renewals<\/strong> in compliance with company guidelines.<\/li>\\n<li>Assist customers with <strong>product usage and ordering<\/strong> through multichannel support (calls, email, chat, and SMS).<\/li>\\n<li><strong>Accurately document<\/strong> all customer contacts in English.<\/li>\\n<li>Apply <strong>active listening and empathy<\/strong> to handle sensitive patients and situations.<\/li>\\n<li>Follow defined <strong>procedures and scripts<\/strong> to ensure regulatory and safety standards.<\/li>\\n<\/ul>\\n<p><strong>Your qualifications<\/strong><\/p>\\n<p>Concentrix is a great match if you:<\/p>\\n<ul>\\n<li>Are fluent, both verbal and written, in <strong>Italian<\/strong> + <strong>C1 level in English<\/strong><\/li>\\n<li>Can support <strong>more than one market simultaneously<\/strong>.<\/li>\\n<li>Have a <strong>strong customer service orientation<\/strong> with excellent communication skills.<\/li>\\n<li>Possess <strong>problem-solving, prioritization, and organizational skills<\/strong>.<\/li>\\n<li>Stay <strong>calm under stress<\/strong> and adapt quickly to change.<\/li>\\n<li>Have the <strong>patience and good temper<\/strong> to handle disputes and emergencies.<\/li>\\n<li>Apply <strong>active listening and empathy<\/strong> to resolve client issues.<\/li>\\n<li>(Bonus) Bring <strong>knowledge or background in healthcare, diabetes devices, or technical support<\/strong>.<\/li>\\n<\/ul>\\n<p><strong>What&rsquo;s in it for you<\/strong><\/p>\\n<p>In this role, we offer benefits that support your lifestyle:<\/p>\\n<ul>\\n<li>Competitive salary (base and additional bonuses)<\/li>\\n<li><strong>1200&euro; Welcome Bonus<\/strong><\/li>\\n<li>Central location in Porto, Portugal<\/li>\\n<li>Bring-a-friend (referral) bonus opportunities<\/li>\\n<li>Full paid training on the company and the project you&rsquo;ll be working on<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Experience the best version of you!<\/strong><\/p>\\n<p>If this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over <strong>440k+ game-changers<\/strong> around the globe call Concentrix their <em>employer of choice<\/em>.<\/p>\\n<p><strong>Concentrix is an equal-opportunity employer<\/strong><\/p>\\n<p>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/p>\\n<p><strong>Eligibility to work<\/strong><\/p>\\n<p>In accordance with Portugal&rsquo;s law, only applicants who are <strong>legally authorized to work in Portugal<\/strong> will be considered for this position.<\/p>\",\"ats_external_id\":\"PT-362\",\"location\":\"Porto, Porto\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-08-30T00:59:03.341+01:00\",\"created_at\":\"2026-04-24T11:04:38.552+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zNjI?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zNjI\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"3\",\"auto_call\":\"0\",\"on_erp_listing\":\"0\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"1776\",\"campaign_id\":\"361\",\"campaign_title\":\" Vertbaudet \/ French \/ BM \/ Braga \/ ad in french \/ WB\",\"campaign_type\":\"job_application\",\"job_title\":\"Charg\u00e9 de client\u00e8le francophone - E-commerce et Univers Famille - 2000\u20ac Prime de Bienvenue\",\"street\":null,\"address\":null,\"city\":\"Braga\",\"state\":\"Braga\",\"postal_code\":null,\"region\":\"Braga\",\"country\":\"Portugal\",\"short_description\":\"Rejoins notre \u00e9quipe et accompagne les clients d\u2019une marque internationale !\",\"long_description\":\"<h3 data-pm-slice=\\\"1 1 []\\\"><strong>2000&euro; de Prime | Braga | Sur Site<\/strong><\/h3>\\n<p data-pm-slice=\\\"1 1 []\\\"><strong>Tu parles fran&ccedil;ais et tu es passionn&eacute;(e) par l&rsquo;univers de la famille, du retail et de l&rsquo;e-commerce ? Rejoins notre &eacute;quipe &agrave; Braga et accompagne les clients d&rsquo;une marque internationale dans leur parcours d&rsquo;achat, tout en contribuant &agrave; une exp&eacute;rience client exceptionnelle.<\/strong><\/p>\\n<p>Dans ce r&ocirc;le, tu accompagneras des fournisseurs dans la gestion de leurs factures, r&eacute;pondras &agrave; leurs questions et veilleras &agrave; ce que leurs demandes soient trait&eacute;es efficacement.<\/p>\\n<h2>Qu&rsquo;est-ce qu&rsquo;on t&rsquo;offre ?<\/h2>\\n<ul data-spread=\\\"false\\\">\\n<li>\\n<p><strong>2 000 &euro; de Prime de Bienvenue<\/strong><\/p>\\n<\/li>\\n<li>\\n<p><strong>Salaire comp&eacute;titif + prime de performance<\/strong><\/p>\\n<\/li>\\n<li>\\n<p><strong>Formation enti&egrave;rement r&eacute;mun&eacute;r&eacute;e<\/strong><\/p>\\n<\/li>\\n<li>\\n<p><strong>De r&eacute;elles opportunit&eacute;s d&rsquo;&eacute;volution professionnelle<\/strong><\/p>\\n<\/li>\\n<li>\\n<p>Acc&egrave;s gratuit &agrave; des programmes de formation et de d&eacute;veloppement professionnel<\/p>\\n<\/li>\\n<li>\\n<p><strong>Possibilit&eacute;s de bonus gr&acirc;ce au programme de parrainage<\/strong><\/p>\\n<\/li>\\n<li>\\n<p><strong>Environnement de travail international et dynamique<\/strong><\/p>\\n<\/li>\\n<li>\\n<p><strong>Lieu de travail central &agrave; Braga<\/strong><\/p>\\n<\/li>\\n<\/ul>\\n<p>Chez Concentrix, ton d&eacute;veloppement compte. <strong>Environ 80 % de nos managers et leaders ont &eacute;volu&eacute; en interne.<\/strong><\/p>\\n<h2>Quel sera ton r&ocirc;le ?<\/h2>\\n<p>En tant que <strong>Charg&eacute;(e) de client&egrave;le<\/strong>, tu accompagneras les fournisseurs dans la gestion de leurs factures et tu les aideras &agrave; r&eacute;soudre leurs demandes.<\/p>\\n<p>Tes principales responsabilit&eacute;s seront de :<\/p>\\n<ul data-spread=\\\"false\\\">\\n<li>\\n<p>G&eacute;rer les <strong>factures fournisseurs<\/strong> dans le syst&egrave;me interne<\/p>\\n<\/li>\\n<li>\\n<p>Accompagner les fournisseurs et r&eacute;pondre &agrave; leurs questions concernant leurs <strong>factures<\/strong><\/p>\\n<\/li>\\n<li>\\n<p>R&eacute;pondre aux fournisseurs par <strong>appels entrants, appels sortants et e-mail<\/strong><\/p>\\n<\/li>\\n<li>\\n<p>Analyser les demandes et identifier les situations n&eacute;cessitant une <strong>escalade<\/strong><\/p>\\n<\/li>\\n<li>\\n<p>Mettre les fournisseurs en relation avec le client lorsque cela est n&eacute;cessaire<\/p>\\n<\/li>\\n<li>\\n<p>Assurer un suivi rigoureux des dossiers jusqu&rsquo;&agrave; leur r&eacute;solution<\/p>\\n<\/li>\\n<\/ul>\\n<h2>Quel profil recherchons-nous ?<\/h2>\\n<p>Tu seras un bon match si tu :<\/p>\\n<ul data-spread=\\\"false\\\">\\n<li>\\n<p>As un <strong>niveau C2 en fran&ccedil;ais<\/strong> &agrave; l&rsquo;oral comme &agrave; l&rsquo;&eacute;crit<\/p>\\n<\/li>\\n<li>\\n<p>Poss&egrave;des de bonnes <strong>capacit&eacute;s d&rsquo;analyse et de r&eacute;solution de probl&egrave;mes<\/strong><\/p>\\n<\/li>\\n<li>\\n<p>Es &agrave; l&rsquo;aise avec <strong>Excel<\/strong> et les outils informatiques<\/p>\\n<\/li>\\n<li>\\n<p>As d&rsquo;excellentes <strong>comp&eacute;tences en communication<\/strong><\/p>\\n<\/li>\\n<li>\\n<p>Es autonome et capable de g&eacute;rer tes dossiers <strong>de bout en bout<\/strong><\/p>\\n<\/li>\\n<li>\\n<p>Es responsable, flexible, dynamique et capable de t&rsquo;adapter &agrave; diff&eacute;rentes situations<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>Tu ne coches pas toutes les cases ?<\/strong> Nous t&rsquo;encourageons quand m&ecirc;me &agrave; postuler. Ton exp&eacute;rience pourrait parfaitement correspondre &agrave; cette opportunit&eacute; ou &agrave; une autre au sein de Concentrix.<\/p>\\n<h2>Pourquoi Concentrix ?<\/h2>\\n<p>Rejoins une communaut&eacute; mondiale de <strong>plus de 440 000 Game-Changers dans plus de 70 pays<\/strong>.<\/p>\\n<p>Nous te fournissons la formation, l&rsquo;accompagnement et les opportunit&eacute;s de d&eacute;veloppement dont tu as besoin pour d&eacute;velopper tes comp&eacute;tences et construire ta carri&egrave;re.<\/p>\\n<h3><strong>Pr&ecirc;t(e) &agrave; faire &eacute;voluer ta carri&egrave;re dans un environnement international ?<\/strong><\/h3>\\n<p><strong>Postule d&egrave;s aujourd&rsquo;hui et rejoins notre &eacute;quipe au c&oelig;ur de Braga !<\/strong><\/p>\\n<p>Concentrix est un employeur garantissant l&rsquo;&eacute;galit&eacute; des chances et s&rsquo;engage &agrave; offrir un environnement de travail inclusif et respectueux.<\/p>\\n<p><strong>&Eacute;ligibilit&eacute; &agrave; l&rsquo;emploi :<\/strong> Conform&eacute;ment &agrave; la l&eacute;gislation portugaise, seules les candidatures de personnes l&eacute;galement autoris&eacute;es &agrave; travailler au Portugal seront prises en consid&eacute;ration.<\/p>\",\"ats_external_id\":\"PT-361\",\"location\":\"Braga, Braga\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-16T00:59:03.526+01:00\",\"created_at\":\"2026-04-24T10:53:20.726+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zNjE?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zNjE\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"fr\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"3\",\"auto_call\":\"0\",\"on_erp_listing\":\"0\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"38\",\"campaign_id\":\"1358\",\"campaign_title\":\"Juliana Perez\",\"campaign_type\":\"job_application\",\"job_title\":\"Espa\u00f1ol\",\"street\":\"COL Bogota - Mallplaza - Avenida Calle 19 # 28 - 80\",\"address\":\"COL Bogota - Mallplaza - Avenida Calle 19 # 28 - 80\",\"city\":\"Bogota\",\"state\":\"Bogota\",\"postal_code\":\"\u00a0111411\",\"region\":null,\"country\":\"Colombia\",\"short_description\":\"Representante de Servicio al Cliente Espa\u00f1ol - Medell\u00edn - Bogot\u00e1\",\"long_description\":\"<h1 style=\\\"color: #003d5b; font-family: 'Montserrat', sans-serif;\\\"><strong>&iexcl;Impulsa tu carrera con Concentrix Colombia!<\/strong><\/h1>\\n<p style=\\\"color: #002f35;\\\">&iquest;Buscas una nueva oportunidad profesional? En Concentrix Colombia encontrar&aacute;s las herramientas, el apoyo y el equipo para crecer mientras brindas experiencias excepcionales a los clientes. &Uacute;nete y marca la diferencia. \ud83d\udcbc<\/p>\\n<div style=\\\"padding-top: 20px; padding-bottom: 10px;\\\">\\n<div style=\\\"color: #999;\\\">Puesto:<\/div>\\n<div style=\\\"color: #003d5b; padding-bottom: 8px; font-size: 24px; font-weight: bold; font-family: 'Montserrat', sans-serif;\\\">Representante de Servicio al Cliente<\/div>\\n<ul>\\n<li style=\\\"color: #002f35;\\\">Atender consultas por tel&eacute;fono, chat o correo con claridad y profesionalismo.<\/li>\\n<li style=\\\"color: #002f35;\\\">Seguir procesos y utilizar herramientas internas para resolver solicitudes.<\/li>\\n<li style=\\\"color: #002f35;\\\">Colaborar con tu equipo para asegurar una excelente experiencia de servicio.<\/li>\\n<\/ul>\\n<\/div>\\n<div style=\\\"padding-left: 0; padding-right: 0; display: flex; justify-content: space-between;\\\">\\n<div style=\\\"width: 60%;\\\">\\n<div style=\\\"color: #00b5ad; padding-bottom: 8px; font-size: 18px; font-weight: bold; font-family: 'Montserrat', sans-serif;\\\">Beneficios<\/div>\\n<p style=\\\"color: #002f35;\\\">\ud83d\udcb0Salario competitivo + bonos por performance + todas las prestaciones sociales de ley&nbsp;<br \/>\ud83d\udcc4Contrato a t&eacute;rmino indefinido<br \/>\ud83c\udfebConvenios con entidades<br \/>\ud83d\udcc8Oportunidades de crecimiento<br \/>\ud83c\udff7\ufe0fAlianzas con marcas y Descuentos exclusivos<\/p>\\n<p style=\\\"color: #002f35;\\\">&nbsp;<\/p>\\n<\/div>\\n<div style=\\\"width: 35%;\\\">\\n<div style=\\\"color: #00b5ad; padding-bottom: 8px; font-size: 18px; font-weight: bold; font-family: 'Montserrat', sans-serif;\\\">Requisitos<\/div>\\n<p style=\\\"color: #002f35;\\\">Bachillerato completo<br \/>Buena comunicaci&oacute;n<br \/>Conocimientos b&aacute;sicos de computaci&oacute;n<br \/>Enfoque en el cliente<br \/>Disponibilidad de horarios<\/p>\\n<\/div>\\n<\/div>\\n<hr style=\\\"border: none; height: 1px; background-color: rgba(0, 0, 0, 0.2);\\\" \/>\\n<p style=\\\"color: #002f35;\\\">&iexcl;Post&uacute;late hoy y comienza tu camino con Concentrix Colombia!<\/p>\",\"ats_external_id\":\"CO-1358\",\"location\":\"Bogota, Bogota\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-17T19:59:16.441-04:00\",\"created_at\":\"2026-04-24T09:39:56.456-04:00\",\"latitude\":\"4.710988599999999\",\"longitude\":\"-74.072092\",\"landing_page_url\":\"https:\/\/concentrix-colombia.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMzU4?\",\"apply_url\":\"https:\/\/concentrix-colombia.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMzU4\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":\"permanent\",\"locale\":\"es\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"language\":[],\"location\":{\"city\":\"Bogota\",\"state\":null,\"country\":{\"wid\":\"e8106cd6a3534f2dba6fdee2d41db89d\",\"iso2\":\"CO\",\"iso3\":\"COL\",\"descriptor\":\"Colombia\",\"iso_numeric\":\"170\"},\"postal_code\":\"\u00a0111411\",\"primary_location\":{\"id\":\"CO-BOG-MALLP-01\",\"wid\":\"03be0ce21a55101d47a2175cc6bb0000\",\"descriptor\":\"COL Bogota - Mallplaza - Avenida Calle 19 # 28 - 80\"}},\"languages\":null,\"recruiter\":{\"email\":{\"wid\":\"e1600ebb8106101655adfebce2fb0002\",\"address\":\"alejandra.rodriguez2@concentrix.com\"},\"last_name\":\"Rodriguez Caro\",\"first_name\":\"Alejandra\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"},{\"id\":\"CF Administrative Support\",\"wid\":\"0227dc387a090176022dd096f065a80e\",\"descriptor\":\"Administrative Support\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC0570\",\"wid\":\"f9af6d7260980109b01f59fb4f0632e2\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-338376\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/COL-Bogota---Mallplaza---Avenida-Calle-19--28---80\/Servicio-al-cliente-Bogot-ES_R1664004\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/COL-Bogota---Mallplaza---Avenida-Calle-19--28---80\/Servicio-al-cliente-Bogot-ES_R1664004\/apply\",\"job_requisition_id\":\"R1664004\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"wid\":\"81589ed690371019614710d872200003\",\"address\":\"luisalejandro.sandoval@concentrix.com\"},\"last_name\":\"Sandoval\",\"first_name\":\"Alejandro\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"},{\"id\":\"CF Real Estate 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Garcia\",\"first_name\":\"Aura\"},{\"email\":{\"wid\":\"060de63492601016565671c5d6810000\",\"address\":\"blancheht.ricardo@concentrix.com\"},\"last_name\":\"Ricardo\",\"first_name\":\"Blancheht\"},{\"email\":{\"wid\":\"f681a35d9653101d59715a5201b80005\",\"address\":\"maria.caro@concentrix.com\"},\"last_name\":\"Caro\",\"first_name\":\"Camila\"},{\"email\":{\"wid\":\"1c12e926808f100dff1c7eee143f0001\",\"address\":\"camilo.arandia@concentrix.com\"},\"last_name\":\"Arandia\",\"first_name\":\"Camilo\"},{\"email\":{\"wid\":\"69814a0eb2a91026b6153df6b34b0003\",\"address\":\"carolain.marin@concentrix.com\"},\"last_name\":\"Mar\u00edn\",\"first_name\":\"Carolain\"},{\"email\":{\"wid\":\"ff3df155364701b97cff20317c05efc9\",\"address\":\"danilo.tarazona@concentrix.com\"},\"last_name\":\"Tarazona\",\"first_name\":\"Danilo\"},{\"email\":{\"wid\":\"40e2a27568131013333339f145c60003\",\"address\":\"danna.cadavid2@concentrix.com\"},\"last_name\":\"Cadavid\",\"first_name\":\"Danna\"},{\"email\":{\"wid\":\"5a635047ad0e1026b61a420905a20001\",\"address\":\"darian.baron@concentrix.com\"},\"last_name\":\"Baron\",\"first_name\":\"Darian\"},{\"email\":{\"wid\":\"f18f79e772131009aaa59f5ae62f0003\",\"address\":\"david.devia@concentrix.com\"},\"last_name\":\"Devia Perez\",\"first_name\":\"David\u00a0\"},{\"email\":{\"wid\":\"3dbd46015f8b101040b8ae65dee90004\",\"address\":\"diana.roa@concentrix.com\"},\"last_name\":\"Roa\",\"first_name\":\"Diana\"},{\"email\":{\"wid\":\"46226fed797910308a8f786484610005\",\"address\":\"diuris.berrio@concentrix.com\"},\"last_name\":\"Berrio Cabrera\",\"first_name\":\"Diuris\"},{\"email\":{\"wid\":\"b027151a7180100b4b8fc1dbcb4d0000\",\"address\":\"doris.gomez@concentrix.com\"},\"last_name\":\"G\u00f3mez\",\"first_name\":\"Doris\"},{\"email\":{\"wid\":\"9d34524e8929101652c93483db540005\",\"address\":\"edison.valencia1@concentrix.com\"},\"last_name\":\"Valencia\",\"first_name\":\"Edison\"},{\"email\":{\"wid\":\"948f28bd9ca6102f5eec23551f190002\",\"address\":\"edison.acosta@concentrix.com\"},\"last_name\":\"Acosta Leon\",\"first_name\":\"Edison\"},{\"email\":{\"wid\":\"b3f8e6de37c5100b4b6820e697620000\",\"address\":\"gyna.parra@concentrix.com\"},\"last_name\":\"Parra\",\"first_name\":\"Gyna\"},{\"email\":{\"wid\":\"dde7bc5d9485102994025db69bce0002\",\"address\":\"juliana.perezfori@concentrix.com\"},\"last_name\":\"Perez\",\"first_name\":\"Juliana\"},{\"email\":{\"wid\":\"6b09ad84294e101650d30953b7000001\",\"address\":\"julio.guevara@concentrix.com\"},\"last_name\":\"Guevara Carre\u00f1o\",\"first_name\":\"Julio\"},{\"email\":{\"wid\":\"8b7048f1ee62101652aa415407150001\",\"address\":\"kelly.sanchez1@concentrix.com\"},\"last_name\":\"Sanchez\",\"first_name\":\"Kelly\"},{\"email\":{\"wid\":\"3c70ae954cfe012e5812f11ec91c4da2\",\"address\":\"laura.pedraza@concentrix.com\"},\"last_name\":\"Pedraza\",\"first_name\":\"Laura\"},{\"email\":{\"wid\":\"cf634600abbc102f54de6c4b3f970006\",\"address\":\"laura.cortes1@concentrix.com\"},\"last_name\":\"Cortes Lopez\",\"first_name\":\"Laura\"},{\"email\":{\"wid\":\"0f72ad01052e101656a3d1010e9e0001\",\"address\":\"laura.camargo1@concentrix.com\"},\"last_name\":\"Camargo Solano\",\"first_name\":\"Laura\"},{\"email\":{\"wid\":\"6b09ad84294e10164e6e96e2dfa30001\",\"address\":\"leidy.rodriguez1@concentrix.com\"},\"last_name\":\"Rodriguez Salazar\",\"first_name\":\"Leidy\"},{\"email\":{\"wid\":\"415168b1c411102f57b4a5140a250004\",\"address\":\"leidy.castano@concentrix.com\"},\"last_name\":\"Casta\u00f1o Arias\",\"first_name\":\"Leidy\"},{\"email\":{\"wid\":\"79a73f5d3cd6101656d66aade6be0000\",\"address\":\"lorena.mosquera@concentrix.com\"},\"last_name\":\"Mosquera Cordoba\",\"first_name\":\"Lorena\"},{\"email\":{\"wid\":\"d2081cf2222f102f6020af2f9fea0000\",\"address\":\"luis.ochoa@concentrix.com\"},\"last_name\":\"Ochoa Santiago\",\"first_name\":\"Luis\"},{\"email\":{\"wid\":\"7c3f0af5fecc1016511caac54e820003\",\"address\":\"luis.velez1@concentrix.com\"},\"last_name\":\"Velez 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12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-colombia\",\"internal_job_listing\":\"1\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"2\",\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"0\",\"auto_call\":\"0\",\"on_erp_listing\":\"0\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"1655\",\"campaign_id\":\"881\",\"campaign_title\":\"GTM \/ DE \/ NUE \/ VF VGE\",\"campaign_type\":\"job_application\",\"job_title\":\"4000\u20ac\/Monat* - Vertriebsmitarbeiter (m\/w\/d) f\u00fcr Gesch\u00e4ftskunden f\u00fcr Vodafone\",\"street\":\"Tullnaustrasse 20\",\"address\":\"Tullnaustrasse 20\",\"city\":\"N\u00fcrnberg\",\"state\":\"Bayern\",\"postal_code\":\"90402\",\"region\":\"Bayern\",\"country\":\"Germany\",\"short_description\":\"Bewirb dich jetzt in N\u00fcrnberg!\",\"long_description\":\"<h4><strong>Power your game-changing career<\/strong><\/h4>\\n<p data-pm-slice=\\\"1 1 []\\\"><strong>Du suchst einen Job, der zu dir und deinem Leben passt?<\/strong>&nbsp;Dann ist diese Stelle genau das Richtige f&uuml;r dich.<br \/><br \/>In dieser Position als&nbsp;<strong>Vertriebsmitarbeiter (m\/w\/d) f&uuml;r Gesch&auml;ftskunden f&uuml;r Vodafone<\/strong> bist du der erste Ansprechpartner bei unterschiedlichen Kundenanfragen, ob telefonisch, per E-Mail oder per Chat.<\/p>\\n<p data-pm-slice=\\\"1 1 []\\\"><strong>Und zwar mit folgenden Rahmenbedingungen:<\/strong><\/p>\\n<p>Start ab sofort | Vollzeit | Standort N&uuml;rnberg - Hybrid-Modell m&ouml;glich | Servicezeiten: Montag - Freitag von 07:00 - 18:30 Uhr | Supportsprache: Deutsch | Inbound und Outbound | bis zu 4.000,00&euro; brutto\/Monat* | unbefristet<\/p>\\n<p><strong>Das l&auml;sst sich mit deinem Alltag vereinbaren?<\/strong>&nbsp;Perfekt! Dann sind wir jetzt dran &ndash; lies weiter und lass dich von uns &uuml;berzeugen, so wie wir unsere Mitarbeiter Tag f&uuml;r Tag von uns &uuml;berzeugen. Auszeichnungen wie z.B. &bdquo;Global Best Places to Work&ldquo; sind der Beweis daf&uuml;r.<\/p>\\n<h4><strong><br \/>Deine Aufgaben<\/strong><\/h4>\\n<p data-pm-slice=\\\"1 3 []\\\">Als&nbsp;<strong>Vertriebsmitarbeiter (m\/w\/d) <\/strong>in unserem Team wirst du:<\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Einen&nbsp;<strong>festen Kundenstamm<\/strong> von klein- und mittelst&auml;ndischen Unternehmen betreuen, den du nach und nach aktiv erweiterst.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Dich mit unterschiedlichen Anfragen und W&uuml;nschen deiner Gesch&auml;ftskunden im Bereich&nbsp;<strong>DSL- oder Mobilfunkanschluss<\/strong>&nbsp;auseinandersetzen und ihnen je nach Bedarf und Situation die passende L&ouml;sung anbieten.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Regelm&auml;&szlig;ig die<strong>&nbsp;Vertr&auml;ge deiner Kunden<\/strong>&nbsp;&uuml;berpr&uuml;fen und durch<strong>&nbsp;individuelle Produktberatung<\/strong>&nbsp;<strong>und -optimierung<\/strong>, nicht nur Bestellungen generieren, sondern echte Bed&uuml;rfnisse deiner Gesch&auml;ftskunden erf&uuml;llen.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Dich mit&nbsp;<strong>K&uuml;ndigungen bestehender Vertr&auml;ge auseinandersetzen<\/strong>&nbsp;und dem Kunden die richtige L&ouml;sung pr&auml;sentieren, um seinen Vertrag doch weiterzuf&uuml;hren.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Sobald der Kunde gl&uuml;cklich ist, die Kommunikation&nbsp;<strong>in der Kundendatenbank dokumentieren<\/strong>.<\/p>\\n<\/li>\\n<\/ul>\\n<h4><strong>Dein Profil<\/strong><\/h4>\\n<p data-pm-slice=\\\"1 3 []\\\">Concentrix passt perfekt zu dir, wenn du:<\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Spa&szlig; am Vertrieb<\/strong>\u202fhast und deine &Uuml;berzeugungskraft dabei h&ouml;flich mit einflie&szlig;en l&auml;sst.&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Dich mit Technik auskennst<\/strong>, um so dem Kunden technische Produkte vorzustellen und seine Probleme gekonnt zu l&ouml;sen.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Sehr gute Deutschkenntnisse<\/strong> in Wort und Schrift mitbringst.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Ein <strong>Kommunikationstalent mit Serviceorientierung<\/strong> bist, das Kunden sprachlich charmant und auf Augenh&ouml;he abholt.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Die <strong>Servicezeiten<\/strong> (Montag - Freitag von 07:00 - 18:30 Uhr im Gleitzeitarbeitsmodell) abdecken kannst.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Sicher<\/strong> im Umgang <strong>mit dem PC<\/strong> bist.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Bereit bist am<strong> Standort N&uuml;rnberg <\/strong>zu arbeiten.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Bereit bist, dich kontinuierlich weiterzuentwickeln.<\/p>\\n<\/li>\\n<\/ul>\\n<p>Idealerweise hast du:<\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Bereits Erfahrung im Vertrieb<\/strong>, im Kundenservice oder im Telekommunikationswesen.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Eine abgeschlossene Ausbildung.<\/p>\\n<\/li>\\n<\/ul>\\n<p data-pm-slice=\\\"1 1 []\\\"><strong>Quereinsteiger und Wiedereinsteiger sind bei uns herzlich willkommen!<\/strong> Auch wenn du das Gef&uuml;hl hast, nicht alle Kriterien zu erf&uuml;llen, freuen wir uns auf deine Bewerbung. Wir werden unser Bestes tun, dir die richtige Stelle anzubieten &ndash; ganz gleich, ob es sich dabei um diese Stelle oder eine andere handelt.<\/p>\\n<h4><strong>Unsere Benefits<\/strong><\/h4>\\n<p data-pm-slice=\\\"1 3 []\\\">In dieser Position bieten wir dir Benefits, die deinen einzigartigen Lebensstil unterst&uuml;tzen:<\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Wir m&ouml;chten langfristig mit dir zusammenarbeiten, weshalb wir auf einen <strong>unbefristeten Arbeitsvertrag<\/strong> setzen.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Starte in\u202f<strong>Vollzeit<\/strong> bei uns durch. Die Wochenenden sind frei und geh&ouml;ren dir!<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Wir bieten dir ein&nbsp;<strong>hybrides Arbeitsmodell<\/strong>: Nach der Einarbeitung kannst du an&nbsp;2&nbsp;Tagen pro Woche mobil von zu Hause aus arbeiten.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Du bekommst ein monatliches <strong>Festgehalt<\/strong>, welches durch eine sehr attraktive Provision, aber auch eine Umsatzbeteiligung erg&auml;nzt wird. Es winken somit&nbsp;<strong>bis zu 4.000&euro; brutto\/Monat*<\/strong>.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Mit <strong>bis zu 30 Urlaubstagen<\/strong> sind sowohl kleine als auch gro&szlig;e Auszeiten m&ouml;glich.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Du startest mit einem <strong>intensivem Vollzeittraining<\/strong>, das von unseren Trainern durchgef&uuml;hrt wird.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Du brauchst keinerlei Vorerfahrung<\/strong>. Wir stellen dir von Anfang an einen Mentor zur Seite, der dich unterst&uuml;tzt.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Zus&auml;tzlich erh&auml;ltst du regelm&auml;&szlig;ige <strong>Coachings, Fresh-Ups und Aufbautrainings<\/strong>, die dir auch im privaten Bereich von Nutzen sind.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Deine zus&auml;tzliche finanzielle Absicherung durch eine <strong>betriebliche Altersvorsorge<\/strong> ist f&uuml;r uns selbstverst&auml;ndlich.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Erhalte eine <strong>attraktive Pr&auml;mie von 600&euro; <\/strong>f&uuml;r jeden neuen Mitarbeiter, den du erfolgreich wirbst.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Eine Vielzahl an <strong>Online-Shopping-Rabatten<\/strong>, speziell f&uuml;r Concentrix Mitarbeiter lassen dich kr&auml;ftig sparen.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Halte dich fit &ndash; nutze unsere Sportangebote mit einer von uns\u202f<strong>gef&ouml;rderten Mitgliedschaft in ausgew&auml;hlten Fitnessstudios<\/strong>.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Wir legen viel Wert auf interne <strong>Weiterbildungs- und Karrierem&ouml;glichkeiten<\/strong> und das sogar weltweit.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Deine <strong>fachliche und pers&ouml;nliche Entwicklung<\/strong> ist uns wichtig &ndash; erhalte &uuml;ber uns <strong>kostenlosen Zugang zu LinkedIn Learning.<\/strong>&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Es erwartet dich ein <strong>offenes und motiviertes Team<\/strong>, das darauf brennt, dich auf Du-und-Du bei Concentrix herzlich begr&uuml;&szlig;en zu d&uuml;rfen.<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<h4><strong>Du willst mit uns durchstarten?<\/strong><\/h4>\\n<p>Wenn das alles nach dem perfekten n&auml;chsten Schritt auf deinem Karriereweg klingt, dann m&ouml;chten wir dich kennenlernen.&nbsp;<strong>Bewirb dich noch heute<\/strong>&nbsp;&uuml;ber unser Online-Formular und finde heraus, warum Concentrix f&uuml;r mehr als 440.000 Menschen weltweit der Arbeitgeber ihrer Wahl ist.<\/p>\\n<p><strong>Du hast noch Fragen?<\/strong><\/p>\\n<p><span data-teams=\\\"true\\\">Unser virtueller Assistent \\\"Dot\\\" steht dir per WhatsApp unter der Nummer 01525 7294145 oder &uuml;ber den Facebook-Messenger rund um die Uhr zur Verf&uuml;gung und hilft dir gerne weiter.<\/span><\/p>\\n<p><br \/><strong>Dein zuk&uuml;nftiger Arbeitsort<\/strong><\/p>\\n<p data-pm-slice=\\\"1 1 []\\\">Concentrix Holding Germany GmbH<br \/>Tullnaustr. 20, 90402 N&uuml;rnberg<\/p>\\n<p>Internes Stellenk&uuml;rzel:&nbsp;R1664241<\/p>\\n<div>\\n<h4><strong>Concentrix&nbsp;setzt sich f&uuml;r Chancengleichheit ein<\/strong>&nbsp;<\/h4>\\n<p><em>Wir sind stolz darauf, als ein Team und ein Unternehmen weltweit vereint zu sein. Wir verpflichten uns, allen Bewerbenden gleiche Einstellungschancen einzur&auml;umen und ein Arbeitsumfeld zu schaffen, das frei von Diskriminierung und Bel&auml;stigung ist. Alle unsere Einstellungspraktiken basieren auf den gesch&auml;ftlichen Erfordernissen, den Stellenanforderungen und den beruflichen Qualifikationen, ohne R&uuml;cksicht auf Herkunft, Alter, Geschlechtsidentit&auml;t, sexuelle Orientierung, Religion, Familienstand oder Elternstatus, nationale Herkunft, Behinderung oder eine andere durch die geltenden nationalen Gesetze gesch&uuml;tzte Klassifizierung.<\/em>&nbsp;<br \/><em>Vielfalt und Chancengleichheit geh&ouml;ren zu den gelebten Grundwerten bei Concentrix. Deshalb sind Bewerbungen von Menschen mit Behinderung ausdr&uuml;cklich erw&uuml;nscht. Schwerbehinderte und Gleichgestellte werden bei gleicher Eignung bevorzugt eingestellt. Hierzu bieten wir individuelle Unterst&uuml;tzung an, um den f&uuml;r dich passenden Arbeitsplatz zu schaffen.<\/em>&nbsp;<\/p>\\n<h4><strong>Arbeitserlaubnis<\/strong>&nbsp;<\/h4>\\n<p>Gem&auml;&szlig; deutschem Recht werden f&uuml;r diese Stelle nur Bewerber ber&uuml;cksichtigt, die &uuml;ber eine g&uuml;ltige Arbeitserlaubnis in Deutschland verf&uuml;gen.&nbsp;<\/p>\\n<p data-pm-slice=\\\"1 1 []\\\"><em>*Die Angabe bezieht sich auf ein Bruttomonatseinkommen bei Aus&uuml;bung einer Vollzeitt&auml;tigkeit. Das Monatseinkommen setzt sich zusammen aus einem Basisstundenlohn sowie einer individuellen leistungsorientierten Verg&uuml;tung oder einer individuell erwirtschafteten Provision. 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Handles escalated issues.\u00a0 Supervises non-exempt employees who generally perform either a single task or multiple, but closely related tasks.<\/p><p><\/p><h2>&lt;&lt; Philippines ONLY, Additional Description &gt;&gt;\u00a0<\/h2><ul><li>Manage the employment status of call center associates and participate in the transfer, promotions or regularization of call center associates, which is necessary before any such employee-movement is made<\/li><li>Exercises independent judgment and discretion in the performance of the said main function as a means to implement management policies<\/li><li>Exercises authority to manage the employment status of a group of employees (firing, promotion, regularization, etc.) including identifying and addressing misconduct, policy and process violations of call center associates<\/li><li>Stay current on internal work processes, management policies and procedures and ensures implementation of the same Implement \u00a0management policies<\/li><li>Support and manage the program together with other Team Leaders and Managers \u00a0<\/li><li>Providing input into selecting, training, developing, and completing performance appraisal of work group(s) in accordance with the organization\u2019s policies and applicable legal requirements<\/li><li>Manage team members on their performance on a regular basis, and write and deliver performance appraisal.\u00a0<\/li><li>The Team Leader\u2019s role is a managerial level position, a position reposed with trust and confidence.\u00a0<\/li><\/ul><h2><b>Disclaimer\u00a0\u00a0 <\/b><\/h2><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. 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Ayala North Exchange\"}},\"languages\":null,\"recruiter\":{\"email\":{\"wid\":\"ce41dc93499710055688e90243590000\",\"address\":\"joanamae.santiago@concentrix.com\"},\"last_name\":\"Santiago\",\"first_name\":\"Joana\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"}],\"recruiters\":[{\"id\":\"019102\",\"wid\":\"78893d07c56a10053ba27d1d29e90000\",\"descriptor\":\"Joana Mae Santiago (019102)\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC0629\",\"wid\":\"f9af6d726098011e35d4eefc4f06b1e2\",\"descriptor\":\"Team Leader, Operations\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-370823\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Makati-City---Ayala-North-Exchange\/Team-Leader--Operations_R1724514-1\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Makati-City---Ayala-North-Exchange\/Team-Leader--Operations_R1724514-1\/apply\",\"job_requisition_id\":\"R1724514\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"wid\":\"f365fe40ffdc104c576cca3906c00001\",\"address\":\"brian.magnayi@concentrix.com\"},\"last_name\":\"Magnayi\",\"first_name\":\"Brian\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1724514\",\"wid\":\"fca5e7d285f610013bf911712c080000\",\"descriptor\":\"R1724514 Team Leader, Operations (Evergreen) (Closed)\"},\"recruiter_group\":[{\"email\":{\"wid\":\"ce41dc93499710055688e90243590000\",\"address\":\"joanamae.santiago@concentrix.com\"},\"last_name\":\"Santiago\",\"first_name\":\"Joana\"}],\"requisition_type\":null,\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_9A\",\"wid\":\"0227dc387a09018bf2c30105e165b735\",\"descriptor\":\"Grade 9A\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":null,\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"77\",\"campaign_id\":\"968\",\"campaign_title\":\"R1724253 Advisor I, Customer Service \u2013 Dutch (Evergreen) (Open)\",\"campaign_type\":\"job_application\",\"job_title\":\"Advisor I, Customer Service\",\"street\":\"MYS Kuala Lumpur  Sentral - NU Tower 2 - Level 9, 10, 24 & 25\",\"address\":\"MYS Kuala Lumpur  Sentral - NU Tower 2 - Level 9, 10, 24 & 25\",\"city\":\"Kuala Lumpur Sentral\",\"state\":\"Selangor\",\"postal_code\":\"50470\",\"region\":\"Malaysia\",\"country\":\"Malaysia\",\"short_description\":\"The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0<\/h2><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0<\/h2><p>\u2022 High school diploma with three to six months of relevant experience preferred<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0<\/h2><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge.\u00a0 Works with close supervision and clearly defined procedures.\u00a0 Starting to demonstrate familiarity with client terminology, operating standards and procedures.\u00a0 Starter without sustained metric performance levels.<\/p><p><\/p><h2><b>Supplemental Geographical Information <\/b><\/h2><p>RECRUITER ENTER THE APPLICABLE LANGUAGE:<\/p><p><\/p><p>GERMANY - This job description does not apply to employees in Germany.<\/p><p><\/p><p>UNITED KINGDOM- EXCLUDE HIGH SCHOOL INFORMATION IN CANDIDATE PROFILE SECTION<\/p><p>\u00a0\u00a0\u00a0<\/p><p>PHILIPPINES\u00a0\u00a0<\/p><p>\u2022 Minimum of two years of college education. No prior call center experience is required<\/p><p>\u2022 Ability to think clearly and can explain simple issues effectively, both written and verbally<\/p><p>\u00a0\u00a0\u00a0<\/p><p>INDIA\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy<\/p><p>\u2022 Clarify customer requirements; probe for and confirm understanding of requirements or problem<\/p><p>\u2022 Confirm customer understanding of the solution and provide additional customer education as needed<\/p><p>\u2022 Ability to learn including strong problem solving skills<\/p><p>\u2022 Demonstrate strong probing and problem solving skills<\/p><p>\u2022 Should be able to handle complex queries<\/p><p>\u2022 Should be able to resolve customer queries independently\u00a0<\/p><p><\/p><h2><b>Disclaimer\u00a0\u00a0 <\/b><\/h2><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p><p><\/p><p>Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.<\/p><p><\/p>\",\"ats_external_id\":\"R1724253\",\"location\":\"Kuala Lumpur Sentral, Malaysia\",\"job_type\":\"full_time\",\"salary\":\"9500\",\"salary_type\":\"monthly\",\"salary_currency\":\"MYR\",\"updated_at\":\"2026-10-19T07:59:04.361+08:00\",\"created_at\":\"2026-04-22T16:58:50.100+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-malaysia.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC85Njg?\",\"apply_url\":\"https:\/\/concentrix-malaysia.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC85Njg\/apply?\",\"head_count\":\"20\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":\"transport_and_rail\",\"contract_type\":\"permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"language\":[],\"location\":{\"city\":\"Kuala Lumpur Sentral\",\"state\":\"Selangor\",\"country\":{\"wid\":\"972dc4ba8d454bc0b893ff84b1529077\",\"iso2\":\"MY\",\"iso3\":\"MYS\",\"descriptor\":\"Malaysia\",\"iso_numeric\":\"458\"},\"postal_code\":\"50470\",\"primary_location\":{\"id\":\"MY-KUM-JALAN-Y2\",\"wid\":\"aa68d3040a8d102eef9177716a6e0000\",\"descriptor\":\"MYS Kuala Lumpur  Sentral - NU Tower 2 - Level 9, 10, 24 & 25\"}},\"languages\":null,\"recruiter\":{\"email\":{\"wid\":\"3c657830662e012318dd0162dbad0002\",\"address\":\"alifawzzi.aliibrahim@concentrix.com\"},\"last_name\":\"Ali Ibrahim\",\"first_name\":\"Ali Fawzzi\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC0570\",\"wid\":\"f9af6d7260980109b01f59fb4f0632e2\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-369382\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MYS-Kuala-Lumpur--Sentral---NU-Tower-2---Level-9-10\/Advisor-I--Customer-Service---Dutch_R1724253\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MYS-Kuala-Lumpur--Sentral---NU-Tower-2---Level-9-10\/Advisor-I--Customer-Service---Dutch_R1724253\/apply\",\"job_requisition_id\":\"R1724253\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"wid\":\"bb87e7061da90122946743c8afaf0003\",\"address\":\"karan.chhabra@concentrix.com\"},\"last_name\":\"Chhabra\",\"first_name\":\"Karan\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1724253\",\"wid\":\"b44d3363cc461000f8b6ea4f2cff0000\",\"descriptor\":\"R1724253 Advisor I, Customer Service \u2013 Dutch (Evergreen) (Open)\"},\"recruiter_group\":[{\"email\":{\"wid\":\"3c657830662e012318dd0162dbad0002\",\"address\":\"alifawzzi.aliibrahim@concentrix.com\"},\"last_name\":\"Ali Ibrahim\",\"first_name\":\"Ali Fawzzi\"},{\"email\":{\"wid\":\"e69227feb69701100a8fd1c6a0d30003\",\"address\":\"jasminenicole.abing@concentrix.com\"},\"last_name\":\"Abing\",\"first_name\":\"Jasmine Nicole\"},{\"email\":{\"wid\":\"7fbc3494cd4a0105fb2a8e995003c909\",\"address\":\"pravina.apnvenugopal@concentrix.com\"},\"last_name\":\"A\/P N. Venugopal\",\"first_name\":\"Pravina\"}],\"requisition_type\":null,\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-malaysia\",\"internal_job_listing\":\"1\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"1\",\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"1\",\"auto_call\":\"0\",\"on_erp_listing\":\"0\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"78\",\"campaign_id\":\"967\",\"campaign_title\":\"Advisor I, Customer Service \u2013 Norwegian (Evergreen) (Open)\",\"campaign_type\":\"job_application\",\"job_title\":\"Advisor I, Customer Service\",\"street\":\"MYS Kuala Lumpur  Sentral - NU Tower 2 - Level 9, 10, 24 & 25\",\"address\":\"MYS Kuala Lumpur  Sentral - NU Tower 2 - Level 9, 10, 24 & 25\",\"city\":\"Kuala Lumpur Sentral\",\"state\":\"Selangor\",\"postal_code\":\"50470\",\"region\":\"Malaysia\",\"country\":\"Malaysia\",\"short_description\":\"The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0<\/h2><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0<\/h2><p>\u2022 High school diploma with three to six months of relevant experience preferred<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0<\/h2><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge.\u00a0 Works with close supervision and clearly defined procedures.\u00a0 Starting to demonstrate familiarity with client terminology, operating standards and procedures.\u00a0 Starter without sustained metric performance levels.<\/p><p><\/p><h2><b>Supplemental Geographical Information <\/b><\/h2><p>RECRUITER ENTER THE APPLICABLE LANGUAGE:<\/p><p><\/p><p>GERMANY - This job description does not apply to employees in Germany.<\/p><p><\/p><p>UNITED KINGDOM- EXCLUDE HIGH SCHOOL INFORMATION IN CANDIDATE PROFILE SECTION<\/p><p>\u00a0\u00a0\u00a0<\/p><p>PHILIPPINES\u00a0\u00a0<\/p><p>\u2022 Minimum of two years of college education. No prior call center experience is required<\/p><p>\u2022 Ability to think clearly and can explain simple issues effectively, both written and verbally<\/p><p>\u00a0\u00a0\u00a0<\/p><p>INDIA\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy<\/p><p>\u2022 Clarify customer requirements; probe for and confirm understanding of requirements or problem<\/p><p>\u2022 Confirm customer understanding of the solution and provide additional customer education as needed<\/p><p>\u2022 Ability to learn including strong problem solving skills<\/p><p>\u2022 Demonstrate strong probing and problem solving skills<\/p><p>\u2022 Should be able to handle complex queries<\/p><p>\u2022 Should be able to resolve customer queries independently\u00a0<\/p><p><\/p><h2><b>Disclaimer\u00a0\u00a0 <\/b><\/h2><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p><p><\/p><p>Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.<\/p><p><\/p>\",\"ats_external_id\":\"R1724252\",\"location\":\"Kuala Lumpur Sentral, Malaysia\",\"job_type\":\"full_time\",\"salary\":\"9500\",\"salary_type\":\"monthly\",\"salary_currency\":\"MYR\",\"updated_at\":\"2026-10-18T07:59:05.976+08:00\",\"created_at\":\"2026-04-22T16:44:04.888+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-malaysia.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC85Njc?\",\"apply_url\":\"https:\/\/concentrix-malaysia.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC85Njc\/apply?\",\"head_count\":\"30\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":\"travel_and_tourism\",\"contract_type\":\"permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"language\":[],\"location\":{\"city\":\"Kuala Lumpur Sentral\",\"state\":\"Selangor\",\"country\":{\"wid\":\"972dc4ba8d454bc0b893ff84b1529077\",\"iso2\":\"MY\",\"iso3\":\"MYS\",\"descriptor\":\"Malaysia\",\"iso_numeric\":\"458\"},\"postal_code\":\"50470\",\"primary_location\":{\"id\":\"MY-KUM-JALAN-Y2\",\"wid\":\"aa68d3040a8d102eef9177716a6e0000\",\"descriptor\":\"MYS Kuala Lumpur  Sentral - NU Tower 2 - Level 9, 10, 24 & 25\"}},\"languages\":null,\"recruiter\":{\"email\":{\"wid\":\"3c657830662e012318dd0162dbad0002\",\"address\":\"alifawzzi.aliibrahim@concentrix.com\"},\"last_name\":\"Ali Ibrahim\",\"first_name\":\"Ali Fawzzi\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC0570\",\"wid\":\"f9af6d7260980109b01f59fb4f0632e2\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-369392\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MYS-Kuala-Lumpur--Sentral---NU-Tower-2---Level-9-10\/Advisor-I--Customer-Service---Norwegian_R1724252\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MYS-Kuala-Lumpur--Sentral---NU-Tower-2---Level-9-10\/Advisor-I--Customer-Service---Norwegian_R1724252\/apply\",\"job_requisition_id\":\"R1724252\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"wid\":\"bb87e7061da90122946743c8afaf0003\",\"address\":\"karan.chhabra@concentrix.com\"},\"last_name\":\"Chhabra\",\"first_name\":\"Karan\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1724252\",\"wid\":\"b3f375c7282e1000f8a531ce16c40000\",\"descriptor\":\"R1724252 Advisor I, Customer Service \u2013 Norwegian (Evergreen) (Open)\"},\"recruiter_group\":[{\"email\":{\"wid\":\"3c657830662e012318dd0162dbad0002\",\"address\":\"alifawzzi.aliibrahim@concentrix.com\"},\"last_name\":\"Ali Ibrahim\",\"first_name\":\"Ali Fawzzi\"},{\"email\":{\"wid\":\"e69227feb69701100a8fd1c6a0d30003\",\"address\":\"jasminenicole.abing@concentrix.com\"},\"last_name\":\"Abing\",\"first_name\":\"Jasmine Nicole\"},{\"email\":{\"wid\":\"7fbc3494cd4a0105fb2a8e995003c909\",\"address\":\"pravina.apnvenugopal@concentrix.com\"},\"last_name\":\"A\/P N. 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This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0<\/h2><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0<\/h2><p>\u2022 High school diploma with three to six months of relevant experience preferred<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0<\/h2><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge.\u00a0 Works with close supervision and clearly defined procedures.\u00a0 Starting to demonstrate familiarity with client terminology, operating standards and procedures.\u00a0 Starter without sustained metric performance levels.<\/p><p><\/p><h2><b>Supplemental Geographical Information <\/b><\/h2><p>RECRUITER ENTER THE APPLICABLE LANGUAGE:<\/p><p><\/p><p>GERMANY - This job description does not apply to employees in Germany.<\/p><p><\/p><p>UNITED KINGDOM- EXCLUDE HIGH SCHOOL INFORMATION IN CANDIDATE PROFILE SECTION<\/p><p>\u00a0\u00a0\u00a0<\/p><p>PHILIPPINES\u00a0\u00a0<\/p><p>\u2022 Minimum of two years of college education. 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They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p><p><\/p><p>Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.<\/p><p><\/p>\",\"ats_external_id\":\"R1724247\",\"location\":\"Kuala Lumpur Sentral, Malaysia\",\"job_type\":\"full_time\",\"salary\":\"9500\",\"salary_type\":\"monthly\",\"salary_currency\":\"MYR\",\"updated_at\":\"2026-10-19T07:59:04.352+08:00\",\"created_at\":\"2026-04-22T13:05:55.921+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-malaysia.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC85NjY?\",\"apply_url\":\"https:\/\/concentrix-malaysia.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC85NjY\/apply?\",\"head_count\":\"30\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":\"transport_and_rail\",\"contract_type\":\"permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"language\":[],\"location\":{\"city\":\"Kuala Lumpur Sentral\",\"state\":\"Selangor\",\"country\":{\"wid\":\"972dc4ba8d454bc0b893ff84b1529077\",\"iso2\":\"MY\",\"iso3\":\"MYS\",\"descriptor\":\"Malaysia\",\"iso_numeric\":\"458\"},\"postal_code\":\"50470\",\"primary_location\":{\"id\":\"MY-KUM-JALAN-Y2\",\"wid\":\"aa68d3040a8d102eef9177716a6e0000\",\"descriptor\":\"MYS Kuala Lumpur  Sentral - NU Tower 2 - Level 9, 10, 24 & 25\"}},\"languages\":null,\"recruiter\":{\"email\":{\"wid\":\"7fbc3494cd4a0105fb2a8e995003c909\",\"address\":\"pravina.apnvenugopal@concentrix.com\"},\"last_name\":\"A\/P N. 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This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0<\/h2><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0<\/h2><p>\u2022 High school diploma with three to six months of relevant experience preferred<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0<\/h2><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge.\u00a0 Works with close supervision and clearly defined procedures.\u00a0 Starting to demonstrate familiarity with client terminology, operating standards and procedures.\u00a0 Starter without sustained metric performance levels.<\/p><p><\/p><h2><b>Supplemental Geographical Information <\/b><\/h2><p>RECRUITER ENTER THE APPLICABLE LANGUAGE:<\/p><p><\/p><p>GERMANY - This job description does not apply to employees in Germany.<\/p><p><\/p><p>UNITED KINGDOM- EXCLUDE HIGH SCHOOL INFORMATION IN CANDIDATE PROFILE SECTION<\/p><p>\u00a0\u00a0\u00a0<\/p><p>PHILIPPINES\u00a0\u00a0<\/p><p>\u2022 Minimum of two years of college education. No prior call center experience is required<\/p><p>\u2022 Ability to think clearly and can explain simple issues effectively, both written and verbally<\/p><p>\u00a0\u00a0\u00a0<\/p><p>INDIA\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy<\/p><p>\u2022 Clarify customer requirements; probe for and confirm understanding of requirements or problem<\/p><p>\u2022 Confirm customer understanding of the solution and provide additional customer education as needed<\/p><p>\u2022 Ability to learn including strong problem solving skills<\/p><p>\u2022 Demonstrate strong probing and problem solving skills<\/p><p>\u2022 Should be able to handle complex queries<\/p><p>\u2022 Should be able to resolve customer queries independently\u00a0<\/p><p><\/p><h2><b>Disclaimer\u00a0\u00a0 <\/b><\/h2><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p><p><\/p><p>Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.<\/p><p><\/p>\",\"ats_external_id\":\"R1724244\",\"location\":\"Kuala Lumpur Sentral, Malaysia\",\"job_type\":\"full_time\",\"salary\":\"9500\",\"salary_type\":\"monthly\",\"salary_currency\":\"MYR\",\"updated_at\":\"2026-10-19T07:59:04.335+08:00\",\"created_at\":\"2026-04-22T12:10:06.378+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-malaysia.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC85NjU?\",\"apply_url\":\"https:\/\/concentrix-malaysia.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC85NjU\/apply?\",\"head_count\":\"30\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":\"transport_and_rail\",\"contract_type\":\"permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"language\":[],\"location\":{\"city\":\"Kuala Lumpur Sentral\",\"state\":\"Selangor\",\"country\":{\"wid\":\"972dc4ba8d454bc0b893ff84b1529077\",\"iso2\":\"MY\",\"iso3\":\"MYS\",\"descriptor\":\"Malaysia\",\"iso_numeric\":\"458\"},\"postal_code\":\"50470\",\"primary_location\":{\"id\":\"MY-KUM-JALAN-Y2\",\"wid\":\"aa68d3040a8d102eef9177716a6e0000\",\"descriptor\":\"MYS Kuala Lumpur  Sentral - NU Tower 2 - Level 9, 10, 24 & 25\"}},\"languages\":null,\"recruiter\":{\"email\":{\"wid\":\"3c657830662e012318dd0162dbad0002\",\"address\":\"alifawzzi.aliibrahim@concentrix.com\"},\"last_name\":\"Ali Ibrahim\",\"first_name\":\"Ali Fawzzi\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC0570\",\"wid\":\"f9af6d7260980109b01f59fb4f0632e2\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-369381\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MYS-Kuala-Lumpur--Sentral---NU-Tower-2---Level-9-10\/Advisor-I--Customer-Service---Swedish_R1724244\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MYS-Kuala-Lumpur--Sentral---NU-Tower-2---Level-9-10\/Advisor-I--Customer-Service---Swedish_R1724244\/apply\",\"job_requisition_id\":\"R1724244\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"wid\":\"bb87e7061da90122946743c8afaf0003\",\"address\":\"karan.chhabra@concentrix.com\"},\"last_name\":\"Chhabra\",\"first_name\":\"Karan\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1724244\",\"wid\":\"38e40b54dfec1000f7fabd9efb460000\",\"descriptor\":\"R1724244 Advisor I, Customer Service \u2013 Swedish (Evergreen) (Open)\"},\"recruiter_group\":[{\"email\":{\"wid\":\"3c657830662e012318dd0162dbad0002\",\"address\":\"alifawzzi.aliibrahim@concentrix.com\"},\"last_name\":\"Ali Ibrahim\",\"first_name\":\"Ali Fawzzi\"},{\"email\":{\"wid\":\"7fbc3494cd4a0105fb2a8e995003c909\",\"address\":\"pravina.apnvenugopal@concentrix.com\"},\"last_name\":\"A\/P N. Venugopal\",\"first_name\":\"Pravina\"}],\"requisition_type\":null,\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-malaysia\",\"internal_job_listing\":\"1\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"1\",\"auto_call\":\"0\",\"on_erp_listing\":\"0\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"1777\",\"campaign_id\":\"345\",\"campaign_title\":\" Vueling \/ French \/ BM \/ Lisbon \/ ad in french\",\"campaign_type\":\"job_application\",\"job_title\":\"Conseiller Exp\u00e9rience Passager (francophone) \u2013 Compagnie A\u00e9rienne\",\"street\":null,\"address\":null,\"city\":\"Lisbon\",\"state\":\"Lisbon\",\"postal_code\":null,\"region\":\"Lisboa\",\"country\":\"Portugal\",\"short_description\":\"Pr\u00eat(e) \u00e0 d\u00e9coller pour une nouvelle \u00e9tape de ta carri\u00e8re ?\",\"long_description\":\"<h3><strong>Lisbonne | Sur Site<\/strong><\/h3>\\n<p class=\\\"isSelectedEnd\\\"><strong>Tu es passionn&eacute;(e) par le voyage et par la cr&eacute;ation d&rsquo;exp&eacute;riences clients positives ? Mets ton fran&ccedil;ais &agrave; profit dans un environnement international au sein d&rsquo;une compagnie a&eacute;rienne &agrave; Lisbonne.<\/strong><\/p>\\n<p class=\\\"isSelectedEnd\\\">Rejoins notre &eacute;quipe et accompagne les passagers tout au long de leur voyage, des modifications et annulations de r&eacute;servations aux questions concernant leurs vols, les services de voyage et les situations impr&eacute;vues.<\/p>\\n<h2>Qu&rsquo;est-ce qu&rsquo;on t&rsquo;offre ?<\/h2>\\n<ul data-spread=\\\"false\\\">\\n<li><strong>Salaire comp&eacute;titif + bonus de performance<\/strong><\/li>\\n<li><strong>Formation enti&egrave;rement r&eacute;mun&eacute;r&eacute;e<\/strong><\/li>\\n<li><strong>De r&eacute;elles opportunit&eacute;s d&rsquo;&eacute;volution professionnelle<\/strong><\/li>\\n<li>Acc&egrave;s gratuit &agrave; des programmes de formation et de d&eacute;veloppement professionnel<\/li>\\n<li><strong>Opportunit&eacute;s de bonus gr&acirc;ce au programme de parrainage<\/strong><\/li>\\n<li><strong>Lieu de travail central &agrave; Lisbonne<\/strong><\/li>\\n<li>Environnement de travail international et dynamique<\/li>\\n<\/ul>\\n<p class=\\\"isSelectedEnd\\\">Chez Concentrix, ton d&eacute;veloppement compte. <strong>Environ 80 % de nos managers et leaders ont &eacute;volu&eacute; en interne.<\/strong><\/p>\\n<h2>Quel sera ton r&ocirc;le ?<\/h2>\\n<p class=\\\"isSelectedEnd\\\">En tant que <strong>Conseiller Exp&eacute;rience Passager<\/strong>, tu seras le point de contact des passagers, en les aidant &agrave; g&eacute;rer leur voyage et &agrave; trouver les solutions adapt&eacute;es &agrave; leurs besoins.<\/p>\\n<p class=\\\"isSelectedEnd\\\">Tes principales responsabilit&eacute;s seront de :<\/p>\\n<ul data-spread=\\\"false\\\">\\n<li>G&eacute;rer les <strong>r&eacute;servations de vols<\/strong>, notamment la cr&eacute;ation, la modification et l&rsquo;annulation de r&eacute;servations<\/li>\\n<li>Accompagner les passagers par <strong>t&eacute;l&eacute;phone, appels entrants et sortants, et e-mail<\/strong><\/li>\\n<li>R&eacute;pondre aux questions concernant <strong>Flight Club, les services VIP et les passagers PRM (Personnes &agrave; Mobilit&eacute; R&eacute;duite)<\/strong><\/li>\\n<li>G&eacute;rer les demandes li&eacute;es aux <strong>perturbations de vols, retards et annulations<\/strong><\/li>\\n<li>Fournir des informations pr&eacute;cises et actualis&eacute;es en temps r&eacute;el pour aider les passagers &agrave; prendre les bonnes d&eacute;cisions<\/li>\\n<li>&Eacute;couter chaque situation et comprendre les besoins sp&eacute;cifiques de chaque passager<\/li>\\n<li>Proposer des solutions claires et efficaces tout en garantissant une <strong>exp&eacute;rience passager de qualit&eacute;<\/strong><\/li>\\n<li>Aller plus loin pour offrir une <strong>exp&eacute;rience positive et m&eacute;morable<\/strong><\/li>\\n<\/ul>\\n<h2>Quel profil recherchons-nous ?<\/h2>\\n<p class=\\\"isSelectedEnd\\\">Tu seras un bon match si tu :<\/p>\\n<ul data-spread=\\\"false\\\">\\n<li>As un <strong>niveau C1 en fran&ccedil;ais<\/strong> et <strong>B2 en anglais<\/strong>, &agrave; l&rsquo;oral comme &agrave; l&rsquo;&eacute;crit<\/li>\\n<li>Es &agrave; l&rsquo;aise dans la gestion de <strong>situations clients complexes<\/strong>, en restant calme et concentr&eacute;(e) sur la recherche de la bonne solution<\/li>\\n<li>Sais g&eacute;rer plusieurs t&acirc;ches efficacement dans un <strong>environnement dynamique et rythm&eacute;<\/strong><\/li>\\n<li>As une exp&eacute;rience avec des <strong>outils GDS tels qu&rsquo;Amadeus, Galileo ou Sabre<\/strong> &ndash; un plus<\/li>\\n<li>As au moins <strong>6 mois d&rsquo;exp&eacute;rience dans le Service Client, le Voyage ou le Tourisme<\/strong><\/li>\\n<\/ul>\\n<p class=\\\"isSelectedEnd\\\"><strong>Tu ne coches pas toutes les cases ?<\/strong> Nous t&rsquo;encourageons quand m&ecirc;me &agrave; postuler. Ton exp&eacute;rience pourrait parfaitement correspondre &agrave; cette opportunit&eacute; ou &agrave; une autre au sein de Concentrix.<\/p>\\n<h2>Pourquoi Concentrix ?<\/h2>\\n<p class=\\\"isSelectedEnd\\\">Rejoins une communaut&eacute; mondiale de <strong>plus de 440 000 Game-Changers dans plus de 70 pays<\/strong>.<\/p>\\n<p class=\\\"isSelectedEnd\\\">Nous te fournissons la formation, l&rsquo;accompagnement et les opportunit&eacute;s de d&eacute;veloppement dont tu as besoin pour d&eacute;velopper tes comp&eacute;tences et construire ta carri&egrave;re.<\/p>\\n<h3><strong>Pr&ecirc;t(e) &agrave; d&eacute;coller pour une nouvelle &eacute;tape de ta carri&egrave;re ?<\/strong><\/h3>\\n<p class=\\\"isSelectedEnd\\\"><strong>Postule d&egrave;s aujourd&rsquo;hui et rejoins notre &eacute;quipe internationale &agrave; Lisbonne !<\/strong><\/p>\\n<p class=\\\"isSelectedEnd\\\">Concentrix est un employeur garantissant l&rsquo;&eacute;galit&eacute; des chances et s&rsquo;engage &agrave; offrir un environnement de travail inclusif et respectueux.<\/p>\\n<p><strong>&Eacute;ligibilit&eacute; &agrave; l&rsquo;emploi :<\/strong> Conform&eacute;ment &agrave; la l&eacute;gislation portugaise, seules les candidatures de personnes l&eacute;galement autoris&eacute;es &agrave; travailler au Portugal seront prises en consid&eacute;ration.<\/p>\",\"ats_external_id\":\"PT-345\",\"location\":\"Lisbon, Lisboa\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-09-30T16:17:48.361+01:00\",\"created_at\":\"2026-04-22T10:56:06.771+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zNDU?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zNDU\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"fr\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"3\",\"auto_call\":\"0\",\"on_erp_listing\":\"0\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"1778\",\"campaign_id\":\"344\",\"campaign_title\":\" Vueling \/ French \/ BM \/ Lisbon\",\"campaign_type\":\"job_application\",\"job_title\":\"Passenger Experience Advisor (French-speaking) \u2013 Airline\",\"street\":null,\"address\":null,\"city\":\"Lisbon\",\"state\":\"Lisbon\",\"postal_code\":null,\"region\":\"Lisboa\",\"country\":\"Portugal\",\"short_description\":\"Ready to take off with your career in the airline industry?\",\"long_description\":\"<h3><strong>Lisbon | On-Site<\/strong><\/h3>\\n<p><strong>Passionate about travel and great customer experiences? Put your French language skills to work in an international airline environment in Lisbon.<\/strong><\/p>\\n<p>Join our team and support passengers throughout their journey, from booking changes and cancellations to questions about their flights, travel services and unexpected situations.<\/p>\\n<h2>What&rsquo;s in it for you?<\/h2>\\n<ul>\\n<li>\\n<p><strong>Competitive salary + performance bonuses<\/strong><\/p>\\n<\/li>\\n<li>\\n<p><strong>Fully paid training<\/strong><\/p>\\n<\/li>\\n<li>\\n<p><strong>Real career development opportunities<\/strong><\/p>\\n<\/li>\\n<li>\\n<p>Free learning and professional development programs<\/p>\\n<\/li>\\n<li>\\n<p><strong>Bring-a-Friend bonus opportunities<\/strong><\/p>\\n<\/li>\\n<li>\\n<p><strong>Central location in Lisbon<\/strong><\/p>\\n<\/li>\\n<li>\\n<p>International and dynamic work environment<\/p>\\n<\/li>\\n<\/ul>\\n<p>At Concentrix, your development matters. <strong>Around 80% of our managers and leaders have been promoted internally.<\/strong><\/p>\\n<h2>What will you do?<\/h2>\\n<p>As a <strong>Passenger Experience Advisor<\/strong>, you will be the point of contact for passengers, helping them manage their journeys and find the right solutions for their needs.<\/p>\\n<p>Your responsibilities will include:<\/p>\\n<ul>\\n<li>\\n<p>Manage <strong>flight bookings<\/strong>, including creating, changing and cancelling reservations<\/p>\\n<\/li>\\n<li>\\n<p>Assist passengers through <strong>inbound and outbound calls and email<\/strong><\/p>\\n<\/li>\\n<li>\\n<p>Answer questions about <strong>Flight Club, VIP services and PRM (Passengers with Reduced Mobility)<\/strong><\/p>\\n<\/li>\\n<li>\\n<p>Handle customer requests related to <strong>flight disruptions, delays and cancellations<\/strong><\/p>\\n<\/li>\\n<li>\\n<p>Provide accurate, real-time information to help passengers make informed decisions<\/p>\\n<\/li>\\n<li>\\n<p>Listen to each passenger's situation and understand their individual needs<\/p>\\n<\/li>\\n<li>\\n<p>Provide clear and effective solutions while maintaining a <strong>high-quality passenger experience<\/strong><\/p>\\n<\/li>\\n<li>\\n<p>Go the extra mile to create a <strong>positive and memorable customer experience<\/strong><\/p>\\n<\/li>\\n<\/ul>\\n<h2>What are we looking for?<\/h2>\\n<p>You&rsquo;ll be a great match if you:<\/p>\\n<ul>\\n<li>\\n<p>Have <strong>C1 level in French<\/strong> and <strong>B2 level in English<\/strong>, both written and spoken<\/p>\\n<\/li>\\n<li>\\n<p>Are comfortable handling <strong>complex customer situations<\/strong>, remaining calm and focused on finding the right solution<\/p>\\n<\/li>\\n<li>\\n<p>Can manage multiple tasks effectively in a <strong>fast-paced environment<\/strong><\/p>\\n<\/li>\\n<li>\\n<p>Have previous experience with <strong>GDS tools such as Amadeus, Galileo or Sabre<\/strong> &ndash; a plus<\/p>\\n<\/li>\\n<li>\\n<p>Have at least <strong>6 months of experience in Customer Service, Travel or Tourism<\/strong><\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>Don&rsquo;t tick every box?<\/strong> We still encourage you to apply. Your experience may be a great fit for this or another opportunity at Concentrix.<\/p>\\n<h2>Why Concentrix?<\/h2>\\n<p>Join a global community of <strong>440,000+ Game-Changers across more than 70 countries<\/strong>.<\/p>\\n<p>We provide the training, support and development opportunities you need to grow your skills and build your career.<\/p>\\n<h3><strong>Ready to take off with your career in the airline industry?<\/strong><\/h3>\\n<p><strong>Apply today and join our international team in Lisbon!<\/strong><\/p>\\n<p>Concentrix is an equal-opportunity employer committed to providing an inclusive and respectful workplace.<\/p>\\n<p><strong>Eligibility to work:<\/strong> In accordance with Portuguese law, only applicants legally authorized to work in Portugal will be considered for this position.<\/p>\",\"ats_external_id\":\"PT-344\",\"location\":\"Lisbon, Lisboa\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-13T00:59:04.148+01:00\",\"created_at\":\"2026-04-22T10:31:05.340+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zNDQ?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zNDQ\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"3\",\"auto_call\":\"0\",\"on_erp_listing\":\"0\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"1779\",\"campaign_id\":\"341\",\"campaign_title\":\"EasyJet Legal \/ French \/ BM \/ Lisbon \/ ad in french\",\"campaign_type\":\"job_application\",\"job_title\":\"Conseiller Juridique en backoffice (francophone) - Compagnie a\u00e9rienne\",\"street\":null,\"address\":null,\"city\":\"Lisbon\",\"state\":\"Lisbon\",\"postal_code\":null,\"region\":\"Lisboa\",\"country\":\"Portugal\",\"short_description\":\"D\u00e9couvre le pouvoir d'une carri\u00e8re qui change la donne\",\"long_description\":\"<p>Tu es &agrave; la recherche de la prochaine &eacute;tape ? Nous sommes un leader mondial de la technologie et des services qui alimentent les marques du futur. Nous aidons des marques connues &mdash; celles que tu utilises tous les jours &mdash; &agrave; am&eacute;liorer leurs activit&eacute;s gr&acirc;ce &agrave; la technologie et &agrave; des solutions int&eacute;gr&eacute;es, dans plus de 70 pays. Et nous sommes fiers d'&ecirc;tre r&eacute;compens&eacute;s par des prix tels que <em>\\\"World's Best Workplaces\\\"<\/em>, <em>\\\"Best Companies for Career Growth\\\"<\/em> et <em>\\\"Best Company Culture\\\"<\/em>, ann&eacute;e apr&egrave;s ann&eacute;e.<\/p>\\n<p>Si tu cherches &agrave; &eacute;voluer et &agrave; &ecirc;tre inspir&eacute;, en tant que <strong>Conseiller Juridique &agrave; Lisbonne, Portugal (sur site)<\/strong>, tu veilleras &agrave; ce que les objectifs de performance soient atteints dans toutes les op&eacute;rations. Tu contribueras &eacute;galement &agrave; r&eacute;pondre aux attentes de nos clients en mati&egrave;re d&rsquo;excellence op&eacute;rationnelle : des objectifs &eacute;lev&eacute;s en termes de qualit&eacute;, d&rsquo;efficacit&eacute; et d&rsquo;am&eacute;lioration du parcours client.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>D&eacute;veloppement professionnel et personnel<\/strong><\/p>\\n<p>Nous te fournirons toute la formation, les technologies de pointe et le soutien continu dont tu auras besoin pour r&eacute;ussir. Chez Concentrix, il existe un v&eacute;ritable potentiel d&rsquo;&eacute;volution professionnelle et personnelle. En effet, environ 80 % de nos managers et dirigeants sont issus de promotions internes ! C&rsquo;est pourquoi nous proposons une gamme de programmes GRATUITS d&rsquo;apprentissage et de d&eacute;veloppement du leadership, con&ccedil;us pour te mettre sur la voie de la carri&egrave;re que tu as toujours imagin&eacute;e.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Ce que tu feras dans ce r&ocirc;le<\/strong><\/p>\\n<p>En tant que Conseiller Juridique, tu vas :<\/p>\\n<ul>\\n<li>V&eacute;rifier si les op&eacute;rateurs de transport respectent les droits des passagers<\/li>\\n<li>Comprendre la situation sp&eacute;cifique de chaque client et assurer le traitement ainsi que le suivi de ses r&eacute;clamations juridiques<\/li>\\n<li>G&eacute;rer les dossiers en collaboration avec diff&eacute;rents interlocuteurs (avocats, juristes, autorit&eacute;s nationales comp&eacute;tentes) afin d&rsquo;&eacute;valuer correctement la validit&eacute; des r&eacute;clamations<\/li>\\n<\/ul>\\n<p><strong>Tes qualifications<\/strong><\/p>\\n<p>Concentrix te conviendra parfaitement si :<\/p>\\n<ul>\\n<li>T&rsquo;as un niveau excellent de fran&ccedil;ais (C1) et un bon niveau d&rsquo;anglais (B2)<\/li>\\n<li>T&rsquo;as d&rsquo;excellentes comp&eacute;tences en communication<\/li>\\n<li>Une premi&egrave;re exp&eacute;rience en service client ou dans le secteur du tourisme\/voyage est un plus<\/li>\\n<li>T&rsquo;es proactif(ve), autonome et tu aimes travailler en &eacute;quipe<\/li>\\n<\/ul>\\n<p>Si tu penses ne pas cocher toutes les cases, nous t&rsquo;encourageons quand m&ecirc;me &agrave; postuler. Nous ferons de notre mieux pour te proposer le poste qui te correspond, que ce soit celui-ci ou un autre.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Quels sont tes avantages<\/strong><\/p>\\n<p>Dans ce r&ocirc;le, nous t&rsquo;offrons des avantages qui s&rsquo;adaptent &agrave; ton style de vie :<\/p>\\n<ul>\\n<li>Salaire comp&eacute;titif (fixe + bonus suppl&eacute;mentaires)<\/li>\\n<li>Localisation centrale &agrave; Lisbonne, Portugal<\/li>\\n<li>Possibilit&eacute;s de bonus de parrainage (Bring-a-Friend)<\/li>\\n<li>Formation compl&egrave;te et r&eacute;mun&eacute;r&eacute;e sur l&rsquo;entreprise et le projet<\/li>\\n<li>Programmes de d&eacute;veloppement de carri&egrave;re<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>D&eacute;couvre la meilleure version de toi-m&ecirc;me !<\/strong><\/p>\\n<p>Si tout cela te semble &ecirc;tre la prochaine &eacute;tape id&eacute;ale dans ton parcours professionnel, nous voulons te conna&icirc;tre. Postule d&egrave;s aujourd&rsquo;hui et d&eacute;couvre pourquoi plus de 440k+ game-changers &agrave; travers le monde consid&egrave;rent Concentrix comme leur <em>employeur de choix<\/em>.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Concentrix est un employeur qui souscrit au principe de l&rsquo;&eacute;galit&eacute; des chances<\/strong><\/p>\\n<p>Nous sommes fiers d&rsquo;&ecirc;tre une seule &eacute;quipe, une seule entreprise, &agrave; l&rsquo;&eacute;chelle mondiale. Nous nous engageons &agrave; offrir des opportunit&eacute;s &eacute;gales &agrave; tous les candidats et &agrave; garantir un environnement de travail exempt de discrimination et de harc&egrave;lement. Toutes nos pratiques de recrutement sont bas&eacute;es sur les besoins de l&rsquo;entreprise, les exigences du poste et les qualifications professionnelles, sans distinction de race, d&rsquo;&acirc;ge, d&rsquo;identit&eacute; de genre, d&rsquo;orientation sexuelle, de religion, d&rsquo;origine ethnique, de situation familiale, d&rsquo;origine nationale, de handicap ou de toute autre classification prot&eacute;g&eacute;e par les lois en vigueur.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>&Eacute;ligibilit&eacute; &agrave; l&rsquo;emploi<\/strong><\/p>\\n<p>Conform&eacute;ment &agrave; la l&eacute;gislation portugaise, seuls les candidats l&eacute;galement autoris&eacute;s &agrave; travailler au Portugal seront pris en consid&eacute;ration pour ce poste.<\/p>\",\"ats_external_id\":\"PT-341\",\"location\":\"Lisbon, Lisboa\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-16T15:21:43.078+01:00\",\"created_at\":\"2026-04-22T09:55:10.402+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zNDE?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zNDE\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"fr\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"3\",\"auto_call\":\"0\",\"on_erp_listing\":\"0\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"540\",\"campaign_id\":\"2313\",\"campaign_title\":\"GTM - BMW Financial (Dearne Valley)\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Collections Advisor\",\"street\":\"Adwick Park\",\"address\":\"Adwick Park\",\"city\":\"Rotherham\",\"state\":\"Rotherham\",\"postal_code\":\" S63 5NA\",\"region\":\"Yorkshire \",\"country\":\"United Kingdom\",\"short_description\":\"Join Concentrix Today!\",\"long_description\":\"<p>Kickstart your career with one of the UK&rsquo;s fastest-growing customer experience companies. Be a part of our inclusive and friendly team as a Collections Advisor for the prestigious BMW brand. If you're passionate, thrive in a fast-paced environment, and excel at delivering exceptional service, we want you!<\/p>\\n<ul>\\n<li><strong>Salary -<\/strong>&nbsp;&pound;26,520<\/li>\\n<li><strong>Location<\/strong>&nbsp;&ndash; Dearne Valley Office, Adwick Park, Rotherham S63 5NA<\/li>\\n<li><strong>Permanent role &ndash;<\/strong>&nbsp;contracted to 40 hours paid production scheduled between 8am-7pm Monday to Friday, Saturdays 9am-2pm.<\/li>\\n<li><strong>Full time training &amp; support provided.<\/strong><\/li>\\n<\/ul>\\n<p><strong><em>What&rsquo;s in it for you:<\/em><\/strong><\/p>\\n<ul>\\n<li>Access to a range of employee benefits<\/li>\\n<li>Annual leave starting at 28 days\/annum (pro-rata)<\/li>\\n<li>A vibrant office-based role with a great team<\/li>\\n<li>Onsite canteen.<\/li>\\n<li>Free onsite parking.<\/li>\\n<li>Referral programme &ndash; refer friends or family to work with Concentrix &amp; earn up to &pound;600 per referral!<\/li>\\n<\/ul>\\n<p>We are seeking a customer-focused professional to support customers through a range of service and collections activities while ensuring compliance with FCA regulations. You will provide tailored guidance, identify appropriate solutions, and deliver fair outcomes, with particular consideration for vulnerable customers. By balancing customer needs, business objectives, and company values, you will maintain exceptional service standards and contribute to a positive customer experience while upholding the organisation's reputation.<\/p>\\n<p><strong><em>Key responsibilities:<\/em><\/strong><\/p>\\n<ul>\\n<li>Verify customer identity and address in line with DPA procedures during all interactions.<\/li>\\n<li>Identify and address customer vulnerability by actively listening, showing empathy, and asking relevant questions to understand their needs and provide appropriate support.<\/li>\\n<li>Accurately document customer responses and any agreed support, ensuring sensitive information is securely handled.<\/li>\\n<li>Discuss and agree suitable repayment solutions based on customer circumstances and business policies.<\/li>\\n<\/ul>\\n<ul>\\n<li>Manage accounts in arrears, supporting the timely recovery of outstanding payments.<\/li>\\n<li>Address and refer customer complaints in line with FCA guidelines and timescales.<\/li>\\n<li>Use product and business knowledge to offer tailored solutions for customers, ensuring the best possible outcomes (training provided).<\/li>\\n<li>Resolve objections and conflicts while maintaining professionalism.<\/li>\\n<li>Ensure all correspondence is completed within 48 hours to meet service level agreements.<\/li>\\n<li>Collaborate with internal and external teams to investigate and resolve contractual issues.<\/li>\\n<li>Proactively review and manage customer accounts to identify and prevent potential issues.<\/li>\\n<\/ul>\\n<p><strong><em>Skills to succeed:<\/em><\/strong><\/p>\\n<ul>\\n<li>Experience delivering excellent customer service, ideally in a contact centre, complaints, case management, or customer relations environment.<\/li>\\n<li>Experience supporting customers across multiple channels, including phone, email, and webchat (preferred).<\/li>\\n<li>Strong interpersonal skills, including objection handling, negotiation, and confidence in managing sensitive conversations.<\/li>\\n<li>Highly organized with the ability to manage multiple priorities in a fast-paced setting.<\/li>\\n<li>Experience supporting vulnerable customers (desirable).<\/li>\\n<li>Analytical mindset with an objective approach to problem-solving.<\/li>\\n<li>Team-oriented with a collaborative attitude.<\/li>\\n<li>Proficient in Microsoft Office applications.<\/li>\\n<\/ul>\\n<p><em>What are you waiting for? -&nbsp;<\/em>Apply now - we can't wait to welcome you!<\/p>\\n<p><em>Concentrix is an equal opportunity employer. We are committed to creating a diverse environment and are proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, disability status, protected veteran status, or any other characteristic protected by law.<\/em><\/p>\",\"ats_external_id\":\"575763422\",\"location\":\"Rotherham, Yorkshire \",\"job_type\":\"full_time\",\"salary\":\"26520\",\"salary_type\":\"annually\",\"salary_currency\":\"GBP\",\"updated_at\":\"2026-10-20T23:59:12.713Z\",\"created_at\":\"2026-04-22T08:55:46.918Z\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-uk.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMzEz?\",\"apply_url\":\"https:\/\/concentrix-uk.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMzEz\/apply?\",\"head_count\":\"10\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-uk\",\"internal_job_listing\":\"1\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"3\",\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":\"1\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"1674\",\"campaign_id\":\"47\",\"campaign_title\":\"Perfect-World\/Spanish\/French\/Tbilisi\/Georgia\",\"campaign_type\":\"job_application\",\"job_title\":\"Online Support for Social\/Interactive games with Spanish or French\",\"street\":null,\"address\":null,\"city\":\"Tbilisi\",\"state\":\"Tbilisi\",\"postal_code\":null,\"region\":\"Tbilisi\",\"country\":\"Georgia\",\"short_description\":\"Join Concentrix Today!\",\"long_description\":\"<p class=\\\"mb-2 whitespace-pre-wrap\\\"><strong>We are growing!<\/strong><\/p>\\n<p class=\\\"mb-2 whitespace-pre-wrap\\\">Our client brings people together by connecting them through their favorite social and interactive games, offering an engaging platform that users love to discover and enjoy.<\/p>\\n<p class=\\\"mb-2 whitespace-pre-wrap\\\">Would you like to be part of a team that supports a leading company in providing fun and interactive gaming experiences? You will leverage your excellent communication skills to support our gaming community via email, chat, social media, and through our dedicated community platform.<\/p>\\n<p class=\\\"mb-2 whitespace-pre-wrap\\\">Are you looking for a role with a flexible work schedule that allows you to work from home, in a supportive and positive environment where you can grow professionally? Join one of the world&rsquo;s leading organizations dedicated to helping players find the perfect game to enjoy at any moment!<\/p>\\n<p><strong style=\\\"font-family: -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, Oxygen, Ubuntu, Cantarell, 'Open Sans', 'Helvetica Neue', sans-serif;\\\">What you need to have is:<\/strong><\/p>\\n<ul>\\n<li>\\n<p><strong>Spanish or French language skills (B2)<\/strong><\/p>\\n<\/li>\\n<li>\\n<p>Experience in <strong>Social\/interactive games<\/strong>&nbsp;<\/p>\\n<\/li>\\n<li>\\n<p>Good typing and computer skills (MS Office, use of internet, e-mail and web-based applications)<\/p>\\n<\/li>\\n<li>\\n<p>Be organized, have decision-making and analytical skills<\/p>\\n<\/li>\\n<li>\\n<p>Readiness to work on shifts 24\/7&nbsp;<\/p>\\n<\/li>\\n<li>\\n<p>Team player with a great positive attitude and strong interpersonal skill<\/p>\\n<\/li>\\n<\/ul>\\n<p>\u202f<\/p>\\n<p><strong>What do you get from us?<\/strong><\/p>\\n<ul>\\n<li>\\n<p>Competitive salary<\/p>\\n<\/li>\\n<li>\\n<p>Work from Office<\/p>\\n<\/li>\\n<li>\\n<p>Fully paid training<\/p>\\n<\/li>\\n<li>\\n<p>Medical insurance<\/p>\\n<\/li>\\n<li>\\n<p>Life insurance<\/p>\\n<\/li>\\n<li>\\n<p>Performance bonus<\/p>\\n<\/li>\\n<li>\\n<p>Transportation allowance<\/p>\\n<\/li>\\n<li>\\n<p>Meal allowance<\/p>\\n<\/li>\\n<li>\\n<p>Various career development opportunities<\/p>\\n<\/li>\\n<li>\\n<p>Holiday pay<\/p>\\n<\/li>\\n<li>\\n<p>Team and Concentrix events<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>We can't wait to meet you!<\/strong><\/p>\\n<div>\\n<p><strong>Who&nbsp;are&nbsp;we?&nbsp;<\/strong><\/p>\\n<\/div>\\n<div>\\n<p>With 440,000 colleagues all over the world, we specialize in creating exceptional customer experiences and driving digital transformation for some of the world&rsquo;s biggest and best companies.&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>We&rsquo;re&nbsp;fanatical&nbsp;about&nbsp;our&nbsp;diverse&nbsp;and&nbsp;passionate&nbsp;people&nbsp;all&nbsp;across&nbsp;the&nbsp;world.&nbsp;We&nbsp;embrace&nbsp;all&nbsp;our&nbsp;different&nbsp;cultures,&nbsp;individualities,&nbsp;and&nbsp;personalities&nbsp;because&nbsp;we&nbsp;recognize&nbsp;that&nbsp;all&nbsp;our&nbsp;differences&nbsp;make&nbsp;us&nbsp;stronger&nbsp;together.&nbsp;Concentrix&nbsp;is&nbsp;an&nbsp;equal&nbsp;opportunity&nbsp;employer,&nbsp;and&nbsp;we&nbsp;process&nbsp;applicants&nbsp;without&nbsp;regard&nbsp;to&nbsp;disability,&nbsp;race,&nbsp;color,&nbsp;religion,&nbsp;gender,&nbsp;national&nbsp;origin,&nbsp;age,&nbsp;sexual&nbsp;orientation,&nbsp;gender&nbsp;identity&nbsp;or&nbsp;expression&nbsp;or&nbsp;any&nbsp;other&nbsp;characteristic.&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>We&nbsp;show&nbsp;our&nbsp;colleagues&nbsp;how&nbsp;important&nbsp;they&nbsp;are&nbsp;by&nbsp;showering&nbsp;them&nbsp;with&nbsp;perks,&nbsp;like&nbsp;a&nbsp;culture&nbsp;of&nbsp;belonging;&nbsp;clear&nbsp;paths&nbsp;for&nbsp;career&nbsp;development;&nbsp;professional&nbsp;support,&nbsp;coaching&nbsp;and&nbsp;mentorship&nbsp;programs;&nbsp;performance-based&nbsp;pay; a&nbsp;global&nbsp;network&nbsp;of&nbsp;lifelong&nbsp;friends&nbsp;and&nbsp;peers;&nbsp;and&nbsp;more! (Like,&nbsp;lots&nbsp;more.)<\/p>\\n<\/div>\\n<p>Location:<\/p>\\n<p>GEO Tbilisi - Vake Plaza 7th &amp; 8th Flrs, 72a Ilia Chavchavadze Avenue, 7th &amp; 8th Flrs<\/p>\",\"ats_external_id\":\"GE-47\",\"location\":\"Tbilisi, Tbilisi\",\"job_type\":\"\",\"salary\":null,\"salary_type\":\"\",\"salary_currency\":null,\"updated_at\":\"2026-08-30T03:59:09.299+04:00\",\"created_at\":\"2026-04-21T17:21:43.096+04:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-georgia.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80Nw?\",\"apply_url\":\"https:\/\/concentrix-georgia.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80Nw\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"es\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-georgia\",\"internal_job_listing\":\"1\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"2\",\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"1\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":\"0\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"1780\",\"campaign_id\":\"333\",\"campaign_title\":\"ByteDance GEC - RCS \/ French \/ BM \/ Lisbon \/ ad in french\",\"campaign_type\":\"job_application\",\"job_title\":\"Charg\u00e9(e) de client\u00e8le (francophone) \u2013 E-Commerce Global\",\"street\":null,\"address\":null,\"city\":\"Lisbon\",\"state\":\"Lisbon\",\"postal_code\":null,\"region\":\"Lisboa\",\"country\":\"Portugal\",\"short_description\":\"D\u00e9couvre le pouvoir d'une carri\u00e8re qui change la donne\",\"long_description\":\"<p>Tu es &agrave; la recherche de la prochaine &eacute;tape ? Nous sommes un leader mondial de la technologie et des services qui alimentent les marques du futur. Nous aidons des marques connues &mdash; celles que tu utilises tous les jours &mdash; &agrave; am&eacute;liorer leurs activit&eacute;s gr&acirc;ce &agrave; la technologie et &agrave; des solutions int&eacute;gr&eacute;es, dans plus de 70 pays. Et nous sommes fiers d'&ecirc;tre r&eacute;compens&eacute;s par des prix tels que <em>\\\"World's Best Workplaces\\\"<\/em>, <em>\\\"Best Companies for Career Growth\\\"<\/em> et <em>\\\"Best Company Culture\\\"<\/em>, ann&eacute;e apr&egrave;s ann&eacute;e.<\/p>\\n<p>Si tu cherches &agrave; &eacute;voluer et &agrave; &ecirc;tre inspir&eacute;, en tant que <strong>Conseiller Client &agrave; Lisbonne, Portugal (sur site)<\/strong>, tu veilleras &agrave; ce que les objectifs de performance soient atteints dans toutes les op&eacute;rations. Tu contribueras &eacute;galement &agrave; r&eacute;pondre aux attentes de nos clients en mati&egrave;re d&rsquo;excellence op&eacute;rationnelle : des objectifs &eacute;lev&eacute;s en termes de qualit&eacute;, d&rsquo;efficacit&eacute; et d&rsquo;am&eacute;lioration du parcours client.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>D&eacute;veloppement professionnel et personnel<\/strong><\/p>\\n<p>Nous te fournirons toute la formation, les technologies de pointe et le soutien continu dont tu auras besoin pour r&eacute;ussir. Chez Concentrix, il existe un v&eacute;ritable potentiel d&rsquo;&eacute;volution professionnelle et personnelle. En effet, environ 80 % de nos managers et dirigeants sont issus de promotions internes ! C&rsquo;est pourquoi nous proposons une gamme de programmes GRATUITS d&rsquo;apprentissage et de d&eacute;veloppement du leadership, con&ccedil;us pour te mettre sur la voie de la carri&egrave;re que tu as toujours imagin&eacute;e.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Ce que tu feras dans ce r&ocirc;le<\/strong><\/p>\\n<p>En tant que Conseiller Client, tu vas :<\/p>\\n<ul>\\n<li>Enqu&ecirc;ter et r&eacute;soudre les probl&egrave;mes signal&eacute;s par les acheteurs\/vendeurs\/clients\/cr&eacute;ateurs, notamment en v&eacute;rifiant le statut des commandes et de la logistique<\/li>\\n<li>Examiner les probl&egrave;mes signal&eacute;s dans les d&eacute;lais convenus et selon les standards de qualit&eacute; d&eacute;finis<\/li>\\n<li>Escalader les incidents aupr&egrave;s du client conform&eacute;ment aux accords (MSA) et &agrave; la base de connaissances (SOW)<\/li>\\n<li>Contribuer &agrave; la satisfaction globale des clients en assurant la qualit&eacute; du service tout au long du parcours, avec des mises &agrave; jour r&eacute;guli&egrave;res aux diff&eacute;rents points de contact<\/li>\\n<li>Veiller au respect des niveaux de service sur tous les canaux et atteindre une productivit&eacute; optimale, tout en r&eacute;duisant les d&eacute;lais de r&eacute;solution pour le client final<\/li>\\n<\/ul>\\n<p><strong>Tes qualifications<\/strong><\/p>\\n<p>Concentrix te conviendra parfaitement si :<\/p>\\n<ul>\\n<li>T&rsquo;as un niveau courant en fran&ccedil;ais (C1), &agrave; l&rsquo;&eacute;crit comme &agrave; l&rsquo;oral<\/li>\\n<li>T&rsquo;as un bon niveau d&rsquo;anglais (B2), &agrave; l&rsquo;&eacute;crit comme &agrave; l&rsquo;oral<\/li>\\n<li>T&rsquo;as au minimum un dipl&ocirc;me de l&rsquo;enseignement sup&eacute;rieur ou &eacute;quivalent<\/li>\\n<li>T&rsquo;as une bonne compr&eacute;hension du e-commerce<\/li>\\n<li>T&rsquo;as de l&rsquo;exp&eacute;rience en centre de contact (voix et non-voix) et dans le secteur des services<\/li>\\n<li>T&rsquo;es disponible pour travailler en horaires rotatifs 24\/7<\/li>\\n<li>T&rsquo;as la capacit&eacute; de travailler aussi bien en &eacute;quipe qu&rsquo;en autonomie<\/li>\\n<li>T&rsquo;es &agrave; l&rsquo;aise avec l&rsquo;utilisation des r&eacute;seaux sociaux et tu as une compr&eacute;hension de base de la publicit&eacute; digitale<\/li>\\n<\/ul>\\n<p>Si tu penses ne pas cocher toutes les cases, nous t&rsquo;encourageons quand m&ecirc;me &agrave; postuler. Nous ferons de notre mieux pour te proposer le poste qui te correspond, que ce soit celui-ci ou un autre.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Quels sont tes avantages<\/strong><\/p>\\n<p>Dans ce r&ocirc;le, nous t&rsquo;offrons des avantages qui s&rsquo;adaptent &agrave; ton style de vie :<\/p>\\n<ul>\\n<li>Salaire comp&eacute;titif (fixe + bonus suppl&eacute;mentaires)<\/li>\\n<li>Localisation centrale &agrave; Lisbonne, Portugal<\/li>\\n<li>Possibilit&eacute;s de bonus de parrainage (Bring-a-Friend)<\/li>\\n<li>Formation compl&egrave;te et r&eacute;mun&eacute;r&eacute;e sur l&rsquo;entreprise et le projet<\/li>\\n<li>Programmes de d&eacute;veloppement de carri&egrave;re<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>D&eacute;couvre la meilleure version de toi-m&ecirc;me !<\/strong><\/p>\\n<p>Si tout cela te semble &ecirc;tre la prochaine &eacute;tape id&eacute;ale dans ton parcours professionnel, nous voulons te conna&icirc;tre. Postule d&egrave;s aujourd&rsquo;hui et d&eacute;couvre pourquoi plus de 440k+ game-changers &agrave; travers le monde consid&egrave;rent Concentrix comme leur <em>employeur de choix<\/em>.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Concentrix est un employeur qui souscrit au principe de l&rsquo;&eacute;galit&eacute; des chances<\/strong><\/p>\\n<p>Nous sommes fiers d&rsquo;&ecirc;tre une seule &eacute;quipe, une seule entreprise, &agrave; l&rsquo;&eacute;chelle mondiale. Nous nous engageons &agrave; offrir des opportunit&eacute;s &eacute;gales &agrave; tous les candidats et &agrave; garantir un environnement de travail exempt de discrimination et de harc&egrave;lement. Toutes nos pratiques de recrutement sont bas&eacute;es sur les besoins de l&rsquo;entreprise, les exigences du poste et les qualifications professionnelles, sans distinction de race, d&rsquo;&acirc;ge, d&rsquo;identit&eacute; de genre, d&rsquo;orientation sexuelle, de religion, d&rsquo;origine ethnique, de situation familiale, d&rsquo;origine nationale, de handicap ou de toute autre classification prot&eacute;g&eacute;e par les lois en vigueur.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>&Eacute;ligibilit&eacute; &agrave; l&rsquo;emploi<\/strong><\/p>\\n<p>Conform&eacute;ment &agrave; la l&eacute;gislation portugaise, seuls les candidats l&eacute;galement autoris&eacute;s &agrave; travailler au Portugal seront pris en consid&eacute;ration pour ce poste.<\/p>\",\"ats_external_id\":\"PT-333\",\"location\":\"Lisbon, Lisboa\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-09-26T00:59:03.950+01:00\",\"created_at\":\"2026-04-21T11:43:11.649+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMzM?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMzM\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"fr\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"3\",\"auto_call\":\"0\",\"on_erp_listing\":\"0\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"1781\",\"campaign_id\":\"332\",\"campaign_title\":\"ByteDance GEC - MOD \/ French \/ BM \/ Lisbon \/ ad in french\",\"campaign_type\":\"job_application\",\"job_title\":\"Mod\u00e9rateur de contenu (francophone) . E-Commerce Global\",\"street\":null,\"address\":null,\"city\":\"Lisbon\",\"state\":\"Lisbon\",\"postal_code\":null,\"region\":\"Lisboa\",\"country\":\"Portugal\",\"short_description\":\"D\u00e9couvre le pouvoir d'une carri\u00e8re qui change la donne\",\"long_description\":\"<p>Tu es &agrave; la recherche de la prochaine &eacute;tape ? Nous sommes un leader mondial de la technologie et des services qui alimentent les marques du futur. Nous aidons des marques connues &mdash; celles que tu utilises tous les jours &mdash; &agrave; am&eacute;liorer leurs activit&eacute;s gr&acirc;ce &agrave; la technologie et &agrave; des solutions int&eacute;gr&eacute;es, dans plus de 70 pays. Et nous sommes fiers d'&ecirc;tre r&eacute;compens&eacute;s par des prix tels que <em>\\\"World's Best Workplaces\\\"<\/em>, <em>\\\"Best Companies for Career Growth\\\"<\/em> et <em>\\\"Best Company Culture\\\"<\/em>, ann&eacute;e apr&egrave;s ann&eacute;e.<\/p>\\n<p>Si tu cherches &agrave; &eacute;voluer et &agrave; &ecirc;tre inspir&eacute;, en tant que <strong>Mod&eacute;rateur de contenu <\/strong><strong>&agrave; Lisbonne, Portugal (sur site)<\/strong>, tu veilleras &agrave; ce que les objectifs de performance soient atteints dans toutes les op&eacute;rations. Tu contribueras &eacute;galement &agrave; r&eacute;pondre aux attentes de nos clients en mati&egrave;re d&rsquo;excellence op&eacute;rationnelle : des objectifs &eacute;lev&eacute;s en termes de qualit&eacute;, d&rsquo;efficacit&eacute; et d&rsquo;am&eacute;lioration du parcours client.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>D&eacute;veloppement professionnel et personnel<\/strong><\/p>\\n<p>Nous te fournirons toute la formation, les technologies de pointe et le soutien continu dont tu auras besoin pour r&eacute;ussir. Chez Concentrix, il existe un v&eacute;ritable potentiel d&rsquo;&eacute;volution professionnelle et personnelle. En effet, environ 80 % de nos managers et dirigeants sont issus de promotions internes ! C&rsquo;est pourquoi nous proposons une gamme de programmes GRATUITS d&rsquo;apprentissage et de d&eacute;veloppement du leadership, con&ccedil;us pour te mettre sur la voie de la carri&egrave;re que tu as toujours imagin&eacute;e.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Ce que tu feras dans ce r&ocirc;le<\/strong><\/p>\\n<p>En tant que Mod&eacute;rateur de contenu, tu vas :<\/p>\\n<ul>\\n<li>Examiner les contenus dans le respect des d&eacute;lais (SLA) et des standards de qualit&eacute; d&eacute;finis<\/li>\\n<li>Analyser les signalements dans les d&eacute;lais impartis tout en respectant les standards de qualit&eacute;<\/li>\\n<li>Escalader les probl&eacute;matiques aupr&egrave;s du client conform&eacute;ment aux accords (MSA) et &agrave; la base de connaissances<\/li>\\n<li>Surveiller le comportement des utilisateurs et faire appliquer les politiques de mani&egrave;re efficace<\/li>\\n<li>Appliquer les guidelines de fa&ccedil;on coh&eacute;rente sur diff&eacute;rents types de contenus<\/li>\\n<li>G&eacute;rer des sujets sensibles de mani&egrave;re autonome tout en respectant les standards de la plateforme<\/li>\\n<li>Maintenir la confidentialit&eacute; et le professionnalisme dans toutes les interactions<\/li>\\n<\/ul>\\n<p><strong>Tes qualifications<\/strong><\/p>\\n<p>Concentrix te conviendra parfaitement si :<\/p>\\n<ul>\\n<li>T&rsquo;as un niveau courant en fran&ccedil;ais (C1), &agrave; l&rsquo;&eacute;crit comme &agrave; l&rsquo;oral<\/li>\\n<li>T&rsquo;as un bon niveau d&rsquo;anglais (B2), &agrave; l&rsquo;&eacute;crit comme &agrave; l&rsquo;oral<\/li>\\n<li>T&rsquo;as au minimum un dipl&ocirc;me de l&rsquo;enseignement sup&eacute;rieur ou &eacute;quivalent<\/li>\\n<li>T&rsquo;as une bonne compr&eacute;hension du e-commerce<\/li>\\n<li>T&rsquo;as une exp&eacute;rience dans le secteur de la mod&eacute;ration de contenu<\/li>\\n<li>T&rsquo;es disponible pour travailler en horaires rotatifs 24\/7<\/li>\\n<li>T&rsquo;as de solides comp&eacute;tences en mod&eacute;ration et une capacit&eacute; &agrave; prendre des d&eacute;cisions rationnelles avec une bonne connaissance du march&eacute; local<\/li>\\n<li>T&rsquo;es &agrave; l&rsquo;aise avec l&rsquo;utilisation des r&eacute;seaux sociaux et tu as une compr&eacute;hension de base de la publicit&eacute; digitale<\/li>\\n<\/ul>\\n<p>Si tu penses ne pas cocher toutes les cases, nous t&rsquo;encourageons quand m&ecirc;me &agrave; postuler. Nous ferons de notre mieux pour te proposer le poste qui te correspond, que ce soit celui-ci ou un autre.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Quels sont tes avantages<\/strong><\/p>\\n<p>Dans ce r&ocirc;le, nous t&rsquo;offrons des avantages qui s&rsquo;adaptent &agrave; ton style de vie :<\/p>\\n<ul>\\n<li>Salaire comp&eacute;titif (fixe + bonus suppl&eacute;mentaires)<\/li>\\n<li>Localisation centrale &agrave; Lisbonne, Portugal<\/li>\\n<li>Possibilit&eacute;s de bonus de parrainage (Bring-a-Friend)<\/li>\\n<li>Formation compl&egrave;te et r&eacute;mun&eacute;r&eacute;e sur l&rsquo;entreprise et le projet<\/li>\\n<li>Programmes de d&eacute;veloppement de carri&egrave;re<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>D&eacute;couvre la meilleure version de toi-m&ecirc;me !<\/strong><\/p>\\n<p>Si tout cela te semble &ecirc;tre la prochaine &eacute;tape id&eacute;ale dans ton parcours professionnel, nous voulons te conna&icirc;tre. Postule d&egrave;s aujourd&rsquo;hui et d&eacute;couvre pourquoi plus de 440k+ game-changers &agrave; travers le monde consid&egrave;rent Concentrix comme leur <em>employeur de choix<\/em>.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Concentrix est un employeur qui souscrit au principe de l&rsquo;&eacute;galit&eacute; des chances<\/strong><\/p>\\n<p>Nous sommes fiers d&rsquo;&ecirc;tre une seule &eacute;quipe, une seule entreprise, &agrave; l&rsquo;&eacute;chelle mondiale. Nous nous engageons &agrave; offrir des opportunit&eacute;s &eacute;gales &agrave; tous les candidats et &agrave; garantir un environnement de travail exempt de discrimination et de harc&egrave;lement. Toutes nos pratiques de recrutement sont bas&eacute;es sur les besoins de l&rsquo;entreprise, les exigences du poste et les qualifications professionnelles, sans distinction de race, d&rsquo;&acirc;ge, d&rsquo;identit&eacute; de genre, d&rsquo;orientation sexuelle, de religion, d&rsquo;origine ethnique, de situation familiale, d&rsquo;origine nationale, de handicap ou de toute autre classification prot&eacute;g&eacute;e par les lois en vigueur.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>&Eacute;ligibilit&eacute; &agrave; l&rsquo;emploi<\/strong><\/p>\\n<p>Conform&eacute;ment &agrave; la l&eacute;gislation portugaise, seuls les candidats l&eacute;galement autoris&eacute;s &agrave; travailler au Portugal seront pris en consid&eacute;ration pour ce poste.<\/p>\",\"ats_external_id\":\"PT-332\",\"location\":\"Lisbon, Lisboa\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-19T00:59:03.621+01:00\",\"created_at\":\"2026-04-21T11:31:59.840+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMzI?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMzI\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"fr\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"3\",\"auto_call\":\"0\",\"on_erp_listing\":\"0\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"155\",\"campaign_id\":\"760\",\"campaign_title\":\"Mondelez\/ Portuguese\/ WAH\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Advisor with Native level of Portuguese\",\"street\":\"\",\"address\":\"\",\"city\":\"Sofia\",\"state\":\"Sofia\",\"postal_code\":\"1000\",\"region\":\"Sofia\",\"country\":\"Bulgaria\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p>Fantastic opportunities working with the world's leading snack brand!<\/p>\\n<p>Concentrix collaborates with the world&rsquo;s leading snack manufacturer, which holds leading market shares in every category in which it competes, and maintains the No. 1 position globally in biscuits, chocolate, and candy. You will be the first point of contact, taking calls, responding to emails, and addressing web enquiries from consumers. You will have your customer service radar switched on and be ready to showcase your excellent communication skills, providing each customer with a professional and detailed response. In this role, you will provide support for a variety of brands and be required to remain knowledgeable on all brands and products, as well as maintain up-to-date knowledge on all the processes to support our consumers<br \/>&nbsp;<\/p>\\n<p><strong>Want your weekends free? Not a problem!<\/strong><br \/><strong>Our lines are open 10:00 am-7:00 pm Monday to Friday to help you strike an excellent work-life balance!<\/strong><\/p>\\n<p><strong>What do you need?<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Exceptionally customer-focused<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Ability to communicate fluently in Portuguese, both in verbal and written communication styles, and understand the market-specific dialects or accents<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Deep and firm understanding of consumer culture in the French market<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>All training will be completed in English, so an advanced level of the language is required.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Computer-literate and able to navigate around a computer system<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Committed to resolving customer queries in line with corporate values and brand image, with a solution-driven mindset<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Good telephone manner and strong understanding of social media channels, and familiarity with social communication best practices<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Excellent soft skills, particularly in:<\/p>\\n<\/li>\\n<\/ul>\\n<ul style=\\\"list-style-type: circle;\\\">\\n<li>Demonstrating empathy<\/li>\\n<li>Active listening skills<\/li>\\n<li>Communicating clearly<\/li>\\n<li>Providing concise and accurate next steps<\/li>\\n<li>Building rapport with frustrated consumers<\/li>\\n<li>Remaining calm in stressful scenarios<\/li>\\n<\/ul>\\n<p><br \/><strong>What do we offer?<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Full-time role with working shifts between 10:00 a.m. &ndash; 19:00 p.m., Monday &ndash; Friday<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">Start date - 15th June<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Competitive salary with monthly performance-based bonuses<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Work from home<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Comprehensive initial training and onboarding (fully paid by us)<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Continuous training and upskilling programs through Concentrix University<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Professional Development and Career Navigation programs to map out the steps in your desired development<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Health and Wellbeing initiatives<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Relocation support if needed (accommodation and travel expenses)<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Part of the additional benefits include Health and Life Insurance, Multisport card, Transport allowance, Bonus for important life events, Additional paid leave for education, Corporate discounts, Company events, and many more!<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p>Know someone perfect for this role? Refer a friend and earn an exciting reward when they join our team!<\/p>\\n<p><a href=\\\"..\/..\/..\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMDc\\\">External Referral Program - Bulgaria<\/a><\/p>\\n<p>&nbsp;<\/p>\\n<p><em>You appreciate our values of recognition, integrity, unity, and commitment, and you are eager to create the \\\"wow\\\" too. More than your background, it is your motivation and your personality that will make you part of our fun-loving community.<\/em><\/p>\\n<p><em>Please note that non-EU residents must have a valid work permit in Bulgaria to be considered for employment.<\/em><\/p>\\n<p><em><strong>Concentrix<\/strong><\/em> <em><strong>Bulgaria is an equal-opportunity employer<\/strong><\/em><\/p>\\n<p><em><strong>Concentrix considers diversity a fundamental resource and offers everyone access to employment opportunities, regardless of gender, age, religion, ethnicity, or any other classification protected by applicable national laws.<\/strong><\/em><\/p>\",\"ats_external_id\":\"BG-760\",\"location\":\"Sofia, Sofia\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-09-21T12:19:40.966+03:00\",\"created_at\":\"2026-04-21T10:20:43.823+03:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83NjA?\",\"apply_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83NjA\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-bulgaria\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":\"0\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"1260\",\"campaign_id\":\"17556\",\"campaign_title\":\"Associate, Operations Support R1724086\",\"campaign_type\":\"job_application\",\"job_title\":\"Support d'\u00c9quipe  F\/H\",\"street\":\"FRA Boulogne-Billancourt - 32 avenue Pierre Grenier, 92100 Boulogne-Billancourt\",\"address\":\"FRA Boulogne-Billancourt - 32 avenue Pierre Grenier, 92100 Boulogne-Billancourt\",\"city\":\"Boulogne-Billancourt\",\"state\":null,\"postal_code\":\"92100\",\"region\":null,\"country\":\"France\",\"short_description\":\"\",\"long_description\":\"<div><div>Rejoignez une \u00e9quipe d\u00e9di\u00e9e \u00e0 l\u2019innovation et au d\u00e9veloppement de la sant\u00e9 ! &#x1f31f;<\/div><div>Qui sommes-nous ?<\/div><div><\/div><div>Concentrix\u00a0est une entreprise internationale pr\u00e9sente dans plus de 70 pays. Nous excellons dans l&#39;am\u00e9lioration de l&#39;exp\u00e9rience client et l&#39;optimisation des processus m\u00e9tiers, en aidant les entreprises \u00e0 se transformer et \u00e0 atteindre l&#39;excellence dans un environnement inclusif, collaboratif et innovant.<\/div><div>Depuis 2000, Concentrix Medica\u00a0et Patientys By Concentrix \u00a0filiale sant\u00e9 de Concentrix, propose des solutions op\u00e9rationnelles dans la prise en charge globale du cycle de vie des produits sant\u00e9. Nos \u00e9quipes, compos\u00e9es de 400 collaborateurs engag\u00e9s, accompagnent les grands acteurs de la sant\u00e9 : laboratoires pharmaceutiques, h\u00f4pitaux, pouvoirs publics et professionnels de sant\u00e9.<\/div><div>Reconnue pour son expertise et son impact dans le secteur de la sant\u00e9, Concentrix Medica\u00a0est une entreprise inclusive et handi-accueillante.<\/div><div><\/div><div><b>Votre mission en tant que Support d&#39;\u00c9quipe\u00a0<\/b><\/div><ul><li><div>Assurer le lien quotidien entre les \u00e9quipes terrain et le\/la manager ;<\/div><\/li><li><div>Contribuer \u00e0 la planification des activit\u00e9s et \u00e0 la r\u00e9partition des ressources ;<\/div><\/li><li><div>Participer \u00e0 la mise \u00e0 jour des proc\u00e9dures et outils de suivi ;<\/div><\/li><li><div>Veiller \u00e0 la qualit\u00e9 des \u00e9changes avec les professionnels de sant\u00e9 ;<\/div><\/li><li><div>Assurer un soutien administratif (reporting, gestion des plannings, suivi des indicateurs).<\/div><\/li><\/ul><div><\/div><div><b>Le profil recherch\u00e9<\/b><\/div><ul><li><div>Formation Bac &#43;2 (BTS, DUT ou \u00e9quivalent) en assistanat ou gestion ;<\/div><\/li><li><div>\u00a0Premi\u00e8re exp\u00e9rience en support administratif ou coordination (secteur sant\u00e9 appr\u00e9ci\u00e9, non obligatoire) ;<\/div><\/li><li><div>\u00a0Bonne ma\u00eetrise des outils bureautiques (Excel, Outlook), \u00e0 l\u2019aise avec le suivi de donn\u00e9es (KPI, tableaux de bord)<\/div><\/li><li><div>Rigueur, sens de l\u2019organisation et capacit\u00e9 \u00e0 prioriser<\/div><\/li><li><div>Bon relationnel, sens du service et respect de la confidentialit\u00e9 ;<\/div><\/li><li><div>Capacit\u00e9 \u00e0 travailler en \u00e9quipe et en appui d\u2019un superviseur<\/div><\/li><\/ul><div><\/div><div><b>Ce que nous vous offrons<\/b><\/div><div><\/div><div>Chez Patientys By Concentrix, nous valorisons nos talents et leur offrons des conditions attractives<\/div><div><\/div><div><b>R\u00e9mun\u00e9ration et avantages<\/b><\/div><ul><li><div>Un contrat CDI<\/div><\/li><li><div>26 500 \u20ac brut\/an en fixe.<\/div><\/li><li><div>2 000\u20ac brut\/an en variable (vers\u00e9e semestrielle).<\/div><\/li><li><div>Une mutuelle d\u2019entreprise.<\/div><\/li><li><div>Titre restaurant<\/div><\/li><li><div>T\u00e9l\u00e9travail partiel apr\u00e8s une dur\u00e9e d&#39;int\u00e9gration.<\/div><\/li><\/ul><div><\/div><div>Pr\u00eat(e) \u00e0 relever ce d\u00e9fi ?\u00a0Rejoignez Patientys by Concentrix\u00a0et Concentrix Medica\u00a0pour faire la diff\u00e9rence dans le secteur de la sant\u00e9 ! 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We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as a<strong>&nbsp;Customer Service Representative in Lisbon, Portugal (On-Site)<\/strong>&nbsp;you will make use of your skills, supporting our client's different areas of social media. 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We'll do our best to match you with the right job, whether it&rsquo;s this or another role.<\/p>\\n<p><strong>What&rsquo;s in it for you<\/strong><\/p>\\n<p>In this role, we offer benefits that help you support your unique lifestyle:<\/p>\\n<ul>\\n<li>Competitive salary (base and additional bonuses)<\/li>\\n<li>Central location in Lisbon,&nbsp;Portugal<\/li>\\n<li>Bring-a-friend (referral) bonus opportunities<\/li>\\n<li>Full paid training on the company and the project you'll be working on<\/li>\\n<li>Career development programs<\/li>\\n<\/ul>\\n<p><strong>Experience the best version of you!<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p><strong>Concentrix is an equal-opportunity employer<\/strong><\/p>\\n<p><em>We're proudly united as one team, one company, globally. 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We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as a<strong>&nbsp;Customer Service Representative in Lisbon, Portugal (On-Site)<\/strong>&nbsp;you will make use of your skills, supporting our client's different areas of social media. 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We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as a<strong>&nbsp;Content Moderator in Lisbon, Portugal (On-Site)<\/strong>&nbsp;you will make use of your skills, supporting our client's different areas of social media. 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resolving various client-reported issues via phone, email, or chat in German language,<\/p>\\n<p>&middot; providing customers with excellent experience by using your communication and soft skills<\/p>\\n<p>&middot; cooperating with a Team to drive a common success.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Requirements:<\/strong><\/p>\\n<p>&middot; Fluent German (C1, both speaking and writing) and English (B2).<\/p>\\n<p>&middot; Efficient use of PC and IT-related tools.<\/p>\\n<p>&middot; Ability to work full-time.<\/p>\\n<p>&middot; We do not require professional experience; this is an early stage\/ junior position.<\/p>\\n<p>&middot; Relocation to Poland (Katowice) for June\/July training<\/p>\\n<p>&middot; Relocation support from us is provided including work permit and visa support<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Our offer:<\/strong><\/p>\\n<p>&middot; Employment contract.<\/p>\\n<p>&middot; Visa and work permit Sponsorship<\/p>\\n<p>&middot; Relocation support to Poland:<\/p>\\n<p>&middot; 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Have you problem-solving and excellent communication skills? Can you identify challenges and find ways to increase productivity?<\/p>\\n<p>Are you passionate about closing deals and do you have a natural drive for sales? Then join our fun-loving, multicultural team of #GameChangers at Concentrix Greece&nbsp; and use your sales skills in <strong>Polish.<\/strong><\/p>\\n<p>No two days will be the same as you&rsquo;ll provide valuable and memorable experiences to a wide range of customers for some of the world&rsquo;s best brands.&nbsp;<\/p>\\n<p><strong>What you&rsquo;ll be doing:<\/strong>&nbsp;<\/p>\\n<ul>\\n<li>Act as they key technical expert for solution assessment execution<\/li>\\n<li>&nbsp;Support customers run 1st party and\/or 3rd party ISV assessment tools as per tool portfolio of the WW Solution Assessment program<\/li>\\n<li>Prepare technical insights and key scenarios required to drive the right technical and business solution outcomes<\/li>\\n<li>Scope the technical and security design for customer solutions, select optimal migration paths for the customer, build consumption plans<\/li>\\n<li>Confirm implementation requirements and pricing calculations as required, so that the customer receives an accurate projection of anticipated costs in new services sought<\/li>\\n<li>Alignment and handover of the migration plan to migration partner or account team<\/li>\\n<li>Meet and exceed the monthly targets for number of solution assessment to be delivered<\/li>\\n<\/ul>\\n<p><strong>Requirements:<\/strong>&nbsp;<\/p>\\n<ul>\\n<li>Candidates must have 5-8 years of practical experience in solution sales and\/or pre-sales.<\/li>\\n<li>Azure knowledge is highly preferable.<\/li>\\n<li>Education and Knowledge: Required:&nbsp; Bachelor&rsquo;s Degree (B.S.\/B.A.) or equivalent experience. Preferred:&nbsp; MBA or master&rsquo;s degree in IT, Communications, or Marketing, and formal training in project management<\/li>\\n<li>Fluent in\u202f <strong>Polish <\/strong>language and good command of the English language&nbsp;<\/li>\\n<li>Absolute willingness to compete and win&nbsp;<\/li>\\n<li>Demonstrated ability to create and close business&nbsp;<\/li>\\n<li>Strong customer communication skills&nbsp;<\/li>\\n<li>Team player, ability to collaborate effectively in an international, multicultural environment&nbsp;<\/li>\\n<li>Self-motivated, self-starter attitude&nbsp;<\/li>\\n<li>Problem-detection and solving skills&nbsp;<\/li>\\n<\/ul>\\n<p><strong>What we offer:<\/strong>&nbsp;<\/p>\\n<ul>\\n<li>Full Relocation Support (including flights, accommodation &amp; transportation)&nbsp;<\/li>\\n<li>Indefinite contract&nbsp;<\/li>\\n<li>Competitive remuneration package (14 Salaries\/year)&nbsp;<\/li>\\n<li>Monthly performance bonus&nbsp;<\/li>\\n<li>Daily meal voucher in Up Hellas Mastercard&nbsp;&nbsp;<\/li>\\n<li>Private health insurance + Dental Care&nbsp;<\/li>\\n<li>Opportunities for international Career through our International Mobility program<\/li>\\n<li>A challenging working environment<\/li>\\n<li>Employee events<\/li>\\n<li>Free gym, well-being activities and a rooftop cinema with Acropolis views<\/li>\\n<li>Enjoy with your co-workers your lunch break at our new Restaurant&nbsp;<\/li>\\n<\/ul>\\n<p><em>You appreciate our values of recognition, integrity, unity, and commitment, and you are eager to create the \\\"wow\\\" too. More than your background, it is your motivation and your personality that will make you part of our fun-loving community.<\/em>&nbsp;<\/p>\\n<p><em>Please note that non-EU residents must have a valid work permit in Greece to be considered for employment.<\/em>&nbsp;<\/p>\\n<p><em><strong>Concentrix<\/strong><\/em>&nbsp;<em><strong>Greece is an equal-opportunity employer.<\/strong><\/em><\/p>\\n<p><em><strong>Concentrix considers diversity a fundamental resource and offers everyone accesses to employment opportunities, regardless of gender, age, religion, ethnicity, or any other classification protected by applicable national laws.<\/strong><\/em><\/p>\",\"ats_external_id\":\"GR-518\",\"location\":\"Athens, Attica\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-09-16T16:40:49.614+03:00\",\"created_at\":\"2026-04-17T15:40:36.375+03:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81MTg?\",\"apply_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81MTg\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-greece\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"1\",\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":\"1\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"261\",\"campaign_id\":\"517\",\"campaign_title\":\"Croatian | MSFTVC Sales | Athens\",\"campaign_type\":\"job_application\",\"job_title\":\"Solution Assesment Consultant - Croatian Speaking \",\"street\":null,\"address\":null,\"city\":\"Athens\",\"state\":null,\"postal_code\":null,\"region\":\"Attica\",\"country\":\"Greece\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p><strong>Job Description:<\/strong><\/p>\\n<p>Are you fluent in <strong>Croatian <\/strong>and passionate about Sales? Have you problem-solving and excellent communication skills? Can you identify challenges and find ways to increase productivity?<\/p>\\n<p>Are you passionate about closing deals and do you have a natural drive for sales? Then join our fun-loving, multicultural team of #GameChangers at Concentrix Greece&nbsp; and use your sales skills in <strong>Croatian.<\/strong><\/p>\\n<p>No two days will be the same as you&rsquo;ll provide valuable and memorable experiences to a wide range of customers for some of the world&rsquo;s best brands.&nbsp;<\/p>\\n<p><strong>What you&rsquo;ll be doing:<\/strong>&nbsp;<\/p>\\n<ul>\\n<li>Act as they key technical expert for solution assessment execution<\/li>\\n<li>&nbsp;Support customers run 1st party and\/or 3rd party ISV assessment tools as per tool portfolio of the WW Solution Assessment program<\/li>\\n<li>Prepare technical insights and key scenarios required to drive the right technical and business solution outcomes<\/li>\\n<li>Scope the technical and security design for customer solutions, select optimal migration paths for the customer, build consumption plans<\/li>\\n<li>Confirm implementation requirements and pricing calculations as required, so that the customer receives an accurate projection of anticipated costs in new services sought<\/li>\\n<li>Alignment and handover of the migration plan to migration partner or account team<\/li>\\n<li>Meet and exceed the monthly targets for number of solution assessment to be delivered<\/li>\\n<\/ul>\\n<p><strong>Requirements:<\/strong>&nbsp;<\/p>\\n<ul>\\n<li>Candidates must have 5-8 years of practical experience in solution sales and\/or pre-sales.<\/li>\\n<li>Azure knowledge is highly preferable.<\/li>\\n<li>Education and Knowledge: Required:&nbsp; Bachelor&rsquo;s Degree (B.S.\/B.A.) or equivalent experience. Preferred:&nbsp; MBA or master&rsquo;s degree in IT, Communications, or Marketing, and formal training in project management<\/li>\\n<li>Fluent in\u202f <strong>Croatian <\/strong>language and good command of the English language&nbsp;<\/li>\\n<li>Absolute willingness to compete and win&nbsp;<\/li>\\n<li>Demonstrated ability to create and close business&nbsp;<\/li>\\n<li>Strong customer communication skills&nbsp;<\/li>\\n<li>Team player, ability to collaborate effectively in an international, multicultural environment&nbsp;<\/li>\\n<li>Self-motivated, self-starter attitude&nbsp;<\/li>\\n<li>Problem-detection and solving skills&nbsp;<\/li>\\n<\/ul>\\n<p><strong>What we offer:<\/strong>&nbsp;<\/p>\\n<ul>\\n<li>Full Relocation Support (including flights, accommodation &amp; transportation)&nbsp;<\/li>\\n<li>Indefinite contract&nbsp;<\/li>\\n<li>Competitive remuneration package (14 Salaries\/year)&nbsp;<\/li>\\n<li>Monthly performance bonus&nbsp;<\/li>\\n<li>Daily meal voucher in Up Hellas Mastercard&nbsp;&nbsp;<\/li>\\n<li>Private health insurance + Dental Care&nbsp;<\/li>\\n<li>Opportunities for international Career through our International Mobility program<\/li>\\n<li>A challenging working environment<\/li>\\n<li>Employee events<\/li>\\n<li>Free gym, well-being activities and a rooftop cinema with Acropolis views<\/li>\\n<li>Enjoy with your co-workers your lunch break at our new Restaurant&nbsp;<\/li>\\n<\/ul>\\n<p><em>You appreciate our values of recognition, integrity, unity, and commitment, and you are eager to create the \\\"wow\\\" too. More than your background, it is your motivation and your personality that will make you part of our fun-loving community.<\/em>&nbsp;<\/p>\\n<p><em>Please note that non-EU residents must have a valid work permit in Greece to be considered for employment.<\/em>&nbsp;<\/p>\\n<p><em><strong>Concentrix<\/strong><\/em>&nbsp;<em><strong>Greece is an equal-opportunity employer.<\/strong><\/em><\/p>\\n<p><em><strong>Concentrix considers diversity a fundamental resource and offers everyone accesses to employment opportunities, regardless of gender, age, religion, ethnicity, or any other classification protected by applicable national laws.<\/strong><\/em><\/p>\",\"ats_external_id\":\"GR-517\",\"location\":\"Athens, Attica\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-09-23T02:59:03.506+03:00\",\"created_at\":\"2026-04-17T15:38:14.347+03:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81MTc?\",\"apply_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81MTc\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-greece\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"1\",\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":\"1\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"262\",\"campaign_id\":\"516\",\"campaign_title\":\"Turkish | MSFTVC Sales | Athens\",\"campaign_type\":\"job_application\",\"job_title\":\"Solution Assesment Consultant - Turkish Speaking \",\"street\":null,\"address\":null,\"city\":\"Athens\",\"state\":null,\"postal_code\":null,\"region\":\"Attica\",\"country\":\"Greece\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p><strong>Job Description:<\/strong><\/p>\\n<p>Are you fluent in <strong>Turkish <\/strong>and passionate about Sales? Have you problem-solving and excellent communication skills? Can you identify challenges and find ways to increase productivity?<\/p>\\n<p>Are you passionate about closing deals and do you have a natural drive for sales? Then join our fun-loving, multicultural team of #GameChangers at Concentrix Greece&nbsp; and use your sales skills in <strong>Turkish.<\/strong><\/p>\\n<p>No two days will be the same as you&rsquo;ll provide valuable and memorable experiences to a wide range of customers for some of the world&rsquo;s best brands.&nbsp;<\/p>\\n<p><strong>What you&rsquo;ll be doing:<\/strong>&nbsp;<\/p>\\n<ul>\\n<li>Act as they key technical expert for solution assessment execution<\/li>\\n<li>&nbsp;Support customers run 1st party and\/or 3rd party ISV assessment tools as per tool portfolio of the WW Solution Assessment program<\/li>\\n<li>Prepare technical insights and key scenarios required to drive the right technical and business solution outcomes<\/li>\\n<li>Scope the technical and security design for customer solutions, select optimal migration paths for the customer, build consumption plans<\/li>\\n<li>Confirm implementation requirements and pricing calculations as required, so that the customer receives an accurate projection of anticipated costs in new services sought<\/li>\\n<li>Alignment and handover of the migration plan to migration partner or account team<\/li>\\n<li>Meet and exceed the monthly targets for number of solution assessment to be delivered<br \/>&nbsp;<\/li>\\n<\/ul>\\n<p><strong>Requirements:<\/strong>&nbsp;<\/p>\\n<ul>\\n<li>Candidates must have 5-8 years of practical experience in solution sales and\/or pre-sales.<\/li>\\n<li>Azure knowledge is highly preferable.<\/li>\\n<li>Education and Knowledge: Required:&nbsp; Bachelor&rsquo;s Degree (B.S.\/B.A.) or equivalent experience. Preferred:&nbsp; MBA or master&rsquo;s degree in IT, Communications, or Marketing, and formal training in project management<\/li>\\n<li>Fluent in\u202f <strong>Turkish <\/strong>language and good command of the English language&nbsp;<\/li>\\n<li>Absolute willingness to compete and win&nbsp;<\/li>\\n<li>Demonstrated ability to create and close business&nbsp;<\/li>\\n<li>Strong customer communication skills&nbsp;<\/li>\\n<li>Team player, ability to collaborate effectively in an international, multicultural environment&nbsp;<\/li>\\n<li>Self-motivated, self-starter attitude&nbsp;<\/li>\\n<li>Problem-detection and solving skills&nbsp;<\/li>\\n<\/ul>\\n<p><strong>What we offer:<\/strong>&nbsp;<\/p>\\n<ul>\\n<li>Full Relocation Support (including flights, accommodation &amp; transportation)&nbsp;<\/li>\\n<li>Indefinite contract&nbsp;<\/li>\\n<li>Competitive remuneration package (14 Salaries\/year)&nbsp;<\/li>\\n<li>Monthly performance bonus&nbsp;<\/li>\\n<li>Daily meal voucher in Up Hellas Mastercard&nbsp;&nbsp;<\/li>\\n<li>Private health insurance + Dental Care&nbsp;<\/li>\\n<li>Opportunities for international Career through our International Mobility program<\/li>\\n<li>A challenging working environment<\/li>\\n<li>Employee events<\/li>\\n<li>Free gym, well-being activities and a rooftop cinema with Acropolis views<\/li>\\n<li>Enjoy with your co-workers your lunch break at our new Restaurant&nbsp;<\/li>\\n<\/ul>\\n<p><em>You appreciate our values of recognition, integrity, unity, and commitment, and you are eager to create the \\\"wow\\\" too. More than your background, it is your motivation and your personality that will make you part of our fun-loving community.<\/em>&nbsp;<\/p>\\n<p><em>Please note that non-EU residents must have a valid work permit in Greece to be considered for employment.<\/em>&nbsp;<\/p>\\n<p><em><strong>Concentrix<\/strong><\/em>&nbsp;<em><strong>Greece is an equal-opportunity employer.<\/strong><\/em><\/p>\\n<p><em><strong>Concentrix considers diversity a fundamental resource and offers everyone accesses to employment opportunities, regardless of gender, age, religion, ethnicity, or any other classification protected by applicable national laws.<\/strong><\/em><\/p>\",\"ats_external_id\":\"GR-516\",\"location\":\"Athens, Attica\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-09-16T16:40:49.520+03:00\",\"created_at\":\"2026-04-17T15:33:36.378+03:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81MTY?\",\"apply_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81MTY\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-greece\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"1\",\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":\"1\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"263\",\"campaign_id\":\"514\",\"campaign_title\":\"Turkish | MSFTV Sales | Athens\",\"campaign_type\":\"job_application\",\"job_title\":\"Solution Assesment Specialist - Turkish Speaking \",\"street\":null,\"address\":null,\"city\":\"Athens\",\"state\":null,\"postal_code\":null,\"region\":\"Attica\",\"country\":\"Greece\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p><strong>Job Description:<\/strong><\/p>\\n<p>Are you fluent in <strong>Turkish <\/strong>and passionate about Sales? Have you problem-solving and excellent communication skills? Can you identify challenges and find ways to increase productivity?<\/p>\\n<p>Are you passionate about closing deals and do you have a natural drive for sales? Then join our fun-loving, multicultural team of #GameChangers at Concentrix Greece&nbsp; and use your sales skills in <strong>Turkish.<\/strong><\/p>\\n<p>No two days will be the same as you&rsquo;ll provide valuable and memorable experiences to a wide range of customers for some of the world&rsquo;s best brands.&nbsp;<\/p>\\n<p><strong>What you&rsquo;ll be doing:<\/strong>&nbsp;<\/p>\\n<ul>\\n<li>The successful candidate is an experienced pre-sales \/ sales professional<\/li>\\n<li>Act as the key expert for solution assessment framework and process&nbsp;<\/li>\\n<li>Able to qualify solution assessment opportunities, handover to Technical team for execution and position partners in the overall sales process.<\/li>\\n<li>Understanding of cloud concept knowledge and Level 100 Azure knowledge (Or Level 100 MW or Level 100 D365)<\/li>\\n<li>Able to present Solution Assessment report and migration plan and drive cloud Economics discussion with customers<\/li>\\n<li>Orchestration and alignment between the stakeholders (Account Executive, Solution Assessment Technical specialist, partners...)<\/li>\\n<li>Meet and exceed the monthly targets for number of solution assessment to be executed<\/li>\\n<li>Engaging with account teams &amp; partners to drive the Solution Assessment engagement strategy and execution with a balanced approach that delivers value to customers. VSAS will engage with the Subsidiary sales teams to help support customers&rsquo; cloud migration initiatives and provide pointed consulting on the value of Microsoft cloud platforms and outline datacenter, biz apps and modern workplace migration opportunities and scenarios. The primary delivery approach for Solution Assessment is with and our clients capable partner community.&nbsp;<\/li>\\n<li>Role related tool usage&nbsp; &amp; sales excellence( Oneask approvals &amp; reviews, UAT, MSX&nbsp; request &amp; case management, &nbsp;&nbsp; managing ISV tool requests)<\/li>\\n<\/ul>\\n<p><strong>Requirements:<\/strong>&nbsp;<\/p>\\n<ul>\\n<li>Candidates must have 5-8 years of practical experience in solution sales and\/or pre-sales.<\/li>\\n<li>Azure knowledge is highly preferable.<\/li>\\n<li>Education and Knowledge: Required:&nbsp; Bachelor&rsquo;s Degree (B.S.\/B.A.) or equivalent experience. Preferred:&nbsp; MBA or master&rsquo;s degree in IT, Communications, or Marketing, and formal training in project management<\/li>\\n<li>Fluent in\u202f <strong>Turkish <\/strong>language and good command of the English language&nbsp;<\/li>\\n<li>Absolute willingness to compete and win&nbsp;<\/li>\\n<li>Demonstrated ability to create and close business&nbsp;<\/li>\\n<li>Strong customer communication skills&nbsp;<\/li>\\n<li>Team player, ability to collaborate effectively in an international, multicultural environment&nbsp;<\/li>\\n<li>Self-motivated, self-starter attitude&nbsp;<\/li>\\n<li>Problem-detection and solving skills&nbsp;<\/li>\\n<\/ul>\\n<p><strong>What we offer:<\/strong>&nbsp;<\/p>\\n<ul>\\n<li>Full Relocation Support (including flights, accommodation &amp; transportation)&nbsp;<\/li>\\n<li>Indefinite contract&nbsp;<\/li>\\n<li>Competitive remuneration package (14 Salaries\/year)&nbsp;<\/li>\\n<li>Monthly performance bonus&nbsp;<\/li>\\n<li>Daily meal voucher in Up Hellas Mastercard&nbsp;&nbsp;<\/li>\\n<li>Private health insurance + Dental Care&nbsp;<\/li>\\n<li>Opportunities for international Career through our International Mobility program<\/li>\\n<li>A challenging working environment<\/li>\\n<li>Employee events<\/li>\\n<li>Free gym, well-being activities and a rooftop cinema with Acropolis views<\/li>\\n<li>Enjoy with your co-workers your lunch break at our new Restaurant&nbsp;<\/li>\\n<\/ul>\\n<p><em>You appreciate our values of recognition, integrity, unity, and commitment, and you are eager to create the \\\"wow\\\" too. More than your background, it is your motivation and your personality that will make you part of our fun-loving community.<\/em>&nbsp;<\/p>\\n<p><em>Please note that non-EU residents must have a valid work permit in Greece to be considered for employment.<\/em>&nbsp;<\/p>\\n<p><em><strong>Concentrix<\/strong><\/em>&nbsp;<em><strong>Greece is an equal-opportunity employer.<\/strong><\/em><\/p>\\n<p><em><strong>Concentrix considers diversity a fundamental resource and offers everyone accesses to employment opportunities, regardless of gender, age, religion, ethnicity, or any other classification protected by applicable national laws.<\/strong><\/em><\/p>\",\"ats_external_id\":\"GR-514\",\"location\":\"Athens, Attica\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-18T02:59:05.144+03:00\",\"created_at\":\"2026-04-17T15:21:02.091+03:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81MTQ?\",\"apply_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81MTQ\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-greece\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"1\",\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":null,\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"264\",\"campaign_id\":\"513\",\"campaign_title\":\"Polish | MSFTV Sales | Athens\",\"campaign_type\":\"job_application\",\"job_title\":\"Solution Assesment Specialist - Polish Speaking \",\"street\":null,\"address\":null,\"city\":\"Athens\",\"state\":null,\"postal_code\":null,\"region\":\"Attica\",\"country\":\"Greece\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p><strong>Job Description:<\/strong><\/p>\\n<p>Are you fluent in <strong>Polish <\/strong>and passionate about Sales? Have you problem-solving and excellent communication skills? Can you identify challenges and find ways to increase productivity?<\/p>\\n<p>Are you passionate about closing deals and do you have a natural drive for sales? Then join our fun-loving, multicultural team of #GameChangers at Concentrix Greece&nbsp; and use your sales skills in <strong>Polish.<\/strong><\/p>\\n<p>No two days will be the same as you&rsquo;ll provide valuable and memorable experiences to a wide range of customers for some of the world&rsquo;s best brands.&nbsp;<\/p>\\n<p><strong>What you&rsquo;ll be doing:<\/strong>&nbsp;<\/p>\\n<ul>\\n<li>The successful candidate is an experienced pre-sales \/ sales professional<\/li>\\n<li>Act as the key expert for solution assessment framework and process&nbsp;<\/li>\\n<li>Able to qualify solution assessment opportunities, handover to Technical team for execution and position partners in the overall sales process.<\/li>\\n<li>Understanding of cloud concept knowledge and Level 100 Azure knowledge (Or Level 100 MW or Level 100 D365)<\/li>\\n<li>Able to present Solution Assessment report and migration plan and drive cloud Economics discussion with customers<\/li>\\n<li>Orchestration and alignment between the stakeholders (Account Executive, Solution Assessment Technical specialist, partners...)<\/li>\\n<li>Meet and exceed the monthly targets for number of solution assessment to be executed<\/li>\\n<li>Engaging with account teams &amp; partners to drive the Solution Assessment engagement strategy and execution with a balanced approach that delivers value to customers. VSAS will engage with the Subsidiary sales teams to help support customers&rsquo; cloud migration initiatives and provide pointed consulting on the value of Microsoft cloud platforms and outline datacenter, biz apps and modern workplace migration opportunities and scenarios. The primary delivery approach for Solution Assessment is with and our clients capable partner community.&nbsp;<\/li>\\n<li>Role related tool usage&nbsp; &amp; sales excellence( Oneask approvals &amp; reviews, UAT, MSX&nbsp; request &amp; case management, &nbsp;&nbsp; managing ISV tool requests)<\/li>\\n<\/ul>\\n<p><strong>Requirements:<\/strong>&nbsp;<\/p>\\n<ul>\\n<li>Candidates must have 5-8 years of practical experience in solution sales and\/or pre-sales.<\/li>\\n<li>Azure knowledge is highly preferable.<\/li>\\n<li>Education and Knowledge: Required:&nbsp; Bachelor&rsquo;s Degree (B.S.\/B.A.) or equivalent experience. 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More than your background, it is your motivation and your personality that will make you part of our fun-loving community.<\/em>&nbsp;<\/p>\\n<p><em>Please note that non-EU residents must have a valid work permit in Greece to be considered for employment.<\/em>&nbsp;<\/p>\\n<p><em><strong>Concentrix<\/strong><\/em>&nbsp;<em><strong>Greece is an equal-opportunity employer.<\/strong><\/em><\/p>\\n<p><em><strong>Concentrix considers diversity a fundamental resource and offers everyone accesses to employment opportunities, regardless of gender, age, religion, ethnicity, or any other classification protected by applicable national laws.<\/strong><\/em><\/p>\",\"ats_external_id\":\"GR-513\",\"location\":\"Athens, Attica\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-09-16T16:40:49.370+03:00\",\"created_at\":\"2026-04-17T15:14:40.527+03:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81MTM?\",\"apply_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81MTM\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-greece\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"1\",\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":\"1\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"566\",\"campaign_id\":\"156\",\"campaign_title\":\"Tetovo\/1u1\/German\",\"campaign_type\":\"job_application\",\"job_title\":\"Kundenberater:in in Tetovo - Telekommunikationsanbieter\",\"street\":\"MKD Tetovo - 4384\/6 Address Str VS Bato no bb\",\"address\":\"MKD Tetovo - 4384\/6 Address Str VS Bato no bb\",\"city\":\"Tetovo\",\"state\":\"Municipality of Tetovo\",\"postal_code\":\"1200\",\"region\":null,\"country\":\"North Macedonia\",\"short_description\":\"M\u00f6chtest Du f\u00fcr weltbekannte Marken arbeiten und t\u00e4glich mit Nutzern aus der ganzen Welt kommunizieren? Dann ist unser Unternehmen Deine n\u00e4chste Karrierestation. Gemeinsam mit unserem Team bieten wir nicht nur M\u00f6glichkeiten zur beruflichen Weiterentwicklung, sondern auch jede Menge Spa\u00df und Teambuilding-Aktivit\u00e4ten.\",\"long_description\":\"<h2>&nbsp;<\/h2>\\n<h2>&nbsp;<\/h2>\\n<h2><strong>Dein Profil<\/strong><\/h2>\\n<ul>\\n<li>Du sprichst aktiv Deutsch (in Wort und Schrift)<\/li>\\n<li>Du verf&uuml;gst &uuml;ber ausgezeichnete Kommunikationsf&auml;higkeiten<\/li>\\n<li>Du hast Spa&szlig; an Teamarbeit<\/li>\\n<li>Gute PC-Kenntnisse<\/li>\\n<\/ul>\\n<h2>&nbsp;<\/h2>\\n<h2>&nbsp;<\/h2>\\n<h2><strong>Deine Aufgaben<\/strong><\/h2>\\n<ul>\\n<li>Erster Ansprechpartner f&uuml;r Kundenprobleme<\/li>\\n<li>Ordnungsgem&auml;&szlig;es Eskalieren von Anfragen zur n&auml;chsten Support-Ebene<\/li>\\n<li>Verfolgen und Weiterleiten von Problemen an die richtigen Stellen<\/li>\\n<li>Aktualisieren von Kundendaten<\/li>\\n<li>Den Kunden durch den Probleml&ouml;sungsvorgang f&uuml;hren<\/li>\\n<li>Nachverfolgung beim Kunden, Feedback geben und Probleme bis zur L&ouml;sung begleiten<\/li>\\n<li>Anwenden von exzellenten Kundenservicef&auml;higkeiten und &Uuml;bertreffen von Kundenerwartungen<\/li>\\n<li>Sicherstellen der ordnungsgem&auml;&szlig;en Aufzeichnung, der Dokumentation und des Abschlusses<\/li>\\n<li>Bewahren und Ausbauen von Wissen zu Vorgehensweisen, Produkten und Dienstleistungen im Bereich Mobilfunk.<\/li>\\n<\/ul>\\n<h2>&nbsp;<\/h2>\\n<h2>&nbsp;<\/h2>\\n<h2><strong>Das bieten wir an<\/strong><\/h2>\\n<ul>\\n<li>Nettogehalt von&nbsp;<strong>52.445 MKD<\/strong><\/li>\\n<li>Unbefristete Arbeitsvertr&auml;ge<\/li>\\n<li>Urlaubsgeld in H&ouml;he von&nbsp;<strong>18.000 MKD<\/strong><\/li>\\n<li>Monatlicher Bonus<\/li>\\n<li>Empfehlungsbonus von&nbsp;<strong>5<\/strong><strong>00 &euro;<\/strong><\/li>\\n<li>Private Krankenversicherung<\/li>\\n<li>Sportmaster, f&uuml;r verschiedene Sport- und Freizeitaktivit&auml;ten<\/li>\\n<li>Teambuilding-Aktivit&auml;ten und weiter Entwicklungsprogramme<\/li>\\n<li>Regelm&auml;&szlig;ige interne Feiern und Veranstaltungen<\/li>\\n<li>M&ouml;glichkeiten f&uuml;r flexible Arbeitszeiten<\/li>\\n<li>M&ouml;glichkeiten f&uuml;r Studierende und Teilzeitarbeit<\/li>\\n<li>Hochmoderne B&uuml;ros<\/li>\\n<li>Kostenloser Kaffee<\/li>\\n<li>Frisches Obst<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Haben wir Deine Aufmerksamkeit erweckt? Willst Du der beste Game-Changer sein?<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Bewirb Dich jetzt!<\/strong><\/p>\\n<h2>&nbsp;<\/h2>\\n<h2>&nbsp;<\/h2>\",\"ats_external_id\":\"MK-156\",\"location\":\"Tetovo, Municipality of Tetovo\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-18T00:59:17.593+01:00\",\"created_at\":\"2026-04-17T08:54:19.006+01:00\",\"latitude\":\"42.0062341\",\"longitude\":\"20.9697842\",\"landing_page_url\":\"https:\/\/concentrix-dach2.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNTY?\",\"apply_url\":\"https:\/\/concentrix-dach2.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNTY\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-dach2\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"3\",\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"3\",\"auto_call\":\"0\",\"on_erp_listing\":\"0\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"1262\",\"campaign_id\":\"17312\",\"campaign_title\":\"Specialist, Sales Support R1722345\",\"campaign_type\":\"job_application\",\"job_title\":\"Specialist, Sales Support\",\"street\":\"MYS Kuala Lumpur - Lvl 15 Wisma Mont Kiara, 1 Jalan Kiara\",\"address\":\"MYS Kuala Lumpur - Lvl 15 Wisma Mont Kiara, 1 Jalan Kiara\",\"city\":\"Kuala Lumpur\",\"state\":\"Selangor\",\"postal_code\":\"50480\",\"region\":null,\"country\":\"Malaysia\",\"short_description\":\"The Sales Support Executive plays a critical role in enabling sales teams to operate efficiently by providing high-quality account research, profiling, and data validation. 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We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as a<strong> Customer Service Representative in Lisbon, Portugal (Remote)<\/strong>&nbsp;you will ensure that performance goals are met across all operations. And that we fulfill client expectations related to operational excellence: high targets regarding quality, efficiency &amp; customer<\/p>\\n<p>journey improvement.<\/p>\\n<p><strong>Career growth and personal development<\/strong><\/p>\\n<p>We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed. At Concentrix, there&rsquo;s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p><strong>What you will do in this role<\/strong><\/p>\\n<p>As a Customer Service Representative, you will:<\/p>\\n<ul>\\n<li>Assist viewers through phone and\/or chat regarding&nbsp;their inquiries&nbsp;<\/li>\\n<li>Provide account and application support to viewers namely concerning software functionality<\/li>\\n<li>Provide technical support and troubleshooting&nbsp;of system configurations and network settings&nbsp;<\/li>\\n<li>Provide accurate and real-time&nbsp;answers to viewers&rsquo;&nbsp;inquiries&nbsp;Contribute to creating brand engagement for our Clients<\/li>\\n<\/ul>\\n<p><strong>Your qualifications<\/strong><\/p>\\n<p>Concentrix is a great match if you:<\/p>\\n<ul>\\n<li>Have a high level of Spanish, Portuguese and English (oral and written)<\/li>\\n<li>Are passionate about the entertainment and media&nbsp;industry<\/li>\\n<li>Demonstrate excellent communication skills coupled with empathy and&nbsp;team spirit<\/li>\\n<li>Are familiar with digital streaming services and devices&nbsp;<\/li>\\n<li>Have a positive and can-do attitude<\/li>\\n<\/ul>\\n<p>If you feel you don&rsquo;t check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it&rsquo;s this or another role.<\/p>\\n<p><strong>What&rsquo;s in it for you<\/strong><\/p>\\n<p>In this role, we offer benefits that help you support your unique lifestyle:<\/p>\\n<ul>\\n<li>Full-time with indefinite contracts (negotiable depending on your experience and our client's needs)<\/li>\\n<li>Competitive salary and performance bonus<\/li>\\n<li>Work from home in Lisbon, Portugal<\/li>\\n<li>Bring-a-friend (referral) bonus opportunities<\/li>\\n<li>Full paid training on the company and the project you'll be working on<\/li>\\n<li>Career development programs<\/li>\\n<\/ul>\\n<p><strong>Experience the best version of you!<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p><strong>Concentrix is an equal-opportunity employer<\/strong><\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em><\/p>\\n<p><strong>Eligibility to work<\/strong><\/p>\\n<p>In accordance with Portugal&rsquo;s law, only applicants who are legally authorized to work in Portugal will be considered for this position.<\/p>\",\"ats_external_id\":\"PT-304\",\"location\":\"Lisbon, Lisboa\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-09T11:14:07.476+01:00\",\"created_at\":\"2026-04-16T12:31:37.291+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMDQ?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMDQ\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"3\",\"auto_call\":\"0\",\"on_erp_listing\":\"0\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"156\",\"campaign_id\":\"739\",\"campaign_title\":\"Caterpillar\/ Spanish\/ Part-time \/ Sofia\",\"campaign_type\":\"job_application\",\"job_title\":\"E-commerce Consultant - Construction Equipment with Spanish and English Part-time\",\"street\":\"\",\"address\":\"\",\"city\":\"Sofia\",\"state\":\"Sofia\",\"postal_code\":\"1000\",\"region\":\"Sofia\",\"country\":\"Bulgaria\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p data-pm-slice=\\\"1 1 []\\\">Our new client is the largest construction equipment manufacturer in the world. Over the last century they have helped to improve the lives of people all over the world with their products. Their new digital solution products and services are created to support the next generation of customers and business and to provide an innovative solution approach to complex issues. We are looking for motivated and technical oriented <strong>E-commerce Consultant -<\/strong> <strong>Construction Equipment<\/strong> to join our new team and help us deliver exceptional customer experience and provide effective problem-solving solutions to our clients.<br \/>&nbsp;<\/p>\\n<p data-pm-slice=\\\"1 1 []\\\"><strong>The position is on-site from our office in Sofia. Hybrid after 6 months.<\/strong><\/p>\\n<p><strong>So, what&rsquo;s the role all about?<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Act as a first point of contact for customer product-related inquiries via phone, email, chat and other communication channels<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Provide prompt and accurate responses<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Diagnose and troubleshoot equipment issues by gathering information from customers and utilizing available resources such as manuals and databases<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Follow company policy and guidelines for handling customer interactions<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Provide great customer experience by demonstrating active listening, empathy and positive attitude towards customers<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Document and track all cases and customer information<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>You are the one we&rsquo;re looking for if you have:<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Fluency in both <strong>Spanish<\/strong> and <strong>English<\/strong> - written and verbal<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Minimum 1 year of experience in e-commerce and\/or customer support role is required<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Patience, empathy, and a customer-centric approach to handling customer inquiries<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Excellent communication skills, both written and verbal, with great active listening skills<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Great analytical and problem-solving skills to identify root causes and provide adequate solutions<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Strong computer skills, ticketing systems and other customer support tools<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Team player with great attitude with the ability to work independently<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Flexibility to work in shifts Monday to Friday and bank holidays which will be compensated according to the country&rsquo;s policy<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Good knowledge of heavy machinery and construction equipment<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>What can you expect from us:<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Part-time role with working hours Monday &ndash; Friday, from 13:00 to 22:00<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Competitive salary with monthly performance-based bonuses<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Convenient office location, close to bus stations and the metro<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Comprehensive initial training and onboarding (fully paid by us)<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Continuous training and upskilling programs through Concentrix University<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Professional Development and Career Navigation programs to map out the steps in your desired development<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Health and Wellbeing initiatives<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Relocation support if needed (accommodation and travel expenses)<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Part of the additional benefits are Health and Life Insurance, Multisport card, Transport allowance, Bonus for important life events, Additional paid leave for education, Corporate discounts,&nbsp;Company events and many more!<\/p>\\n<\/li>\\n<\/ul>\\n<p>Know someone perfect for this role? Refer a friend and earn an exciting reward when they join our team!<\/p>\\n<p><a href=\\\"..\/..\/..\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMDc\\\">External Referral Program - Bulgaria<\/a><\/p>\\n<p data-pm-slice=\\\"1 1 []\\\"><em>You appreciate our values of recognition, integrity, unity, and commitment, and you are eager to create the \\\"wow\\\" too. More than your background, it is your motivation and your personality that will make you part of our fun-loving community.<\/em><\/p>\\n<p><em>Please note that non-EU residents must have a valid work permit in Bulgaria to be considered for employment.<\/em><\/p>\\n<p><em><strong>Concentrix<\/strong><\/em> <em><strong>Bulgaria is an equal-opportunity employer<\/strong><\/em><\/p>\\n<p><em><strong>Concentrix considers diversity a fundamental resource and offers everyone accesses to employment opportunities, regardless of gender, age, religion, ethnicity, or any other classification protected by applicable national laws.<\/strong><\/em><\/p>\",\"ats_external_id\":\"BG-739\",\"location\":\"Sofia, Sofia\",\"job_type\":\"part_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-16T02:59:02.722+03:00\",\"created_at\":\"2026-04-16T12:21:39.350+03:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83Mzk?\",\"apply_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83Mzk\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-bulgaria\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":\"0\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"1786\",\"campaign_id\":\"303\",\"campaign_title\":\"Disney \/ Spanish \/ WAH \/ Lisbon  \/ ad in spanish\",\"campaign_type\":\"job_application\",\"job_title\":\"Representante de Atenci\u00f3n al Cliente en Espa\u00f1ol - Servicio de Streaming\",\"street\":null,\"address\":null,\"city\":\"Lisbon\",\"state\":\"Lisbon\",\"postal_code\":null,\"region\":\"Lisboa\",\"country\":\"Portugal\",\"short_description\":\"Experimenta el poder de una carrera revolucionaria!\",\"long_description\":\"<p>Est&aacute;s buscando tu pr&oacute;ximo paso? Somos una empresa global, l&iacute;der en tecnolog&iacute;a y servicios que impulsa las marcas del futuro. Ayudamos a marcas reconocidas &mdash;las que utilizas cada d&iacute;a&mdash; a mejorar sus negocios mediante tecnolog&iacute;a y soluciones integradas, en m&aacute;s de 70 pa&iacute;ses. Y nos enorgullece ser reconocidos con premios como \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; y \\\"Best Company Culture,&rdquo; a&ntilde;o tras a&ntilde;o.<\/p>\\n<p>Si buscas crecer e inspirarte, como <strong>Representante de Atenci&oacute;n al Cliente en Lisboa, Portugal (a distancia)<\/strong>ser&aacute;s responsable de garantizar que se cumplan los objetivos de rendimiento en todas las operaciones. Adem&aacute;s, asegurar&aacute;s que cumplimos con las expectativas del cliente en cuanto a excelencia operativa, con altos est&aacute;ndares de calidad, eficiencia y mejora continua de la experiencia del cliente.<\/p>\\n<p><strong>Crecimiento profesional y desarrollo personal<\/strong><\/p>\\n<p>Te proporcionaremos toda la formaci&oacute;n, tecnolog&iacute;as de vanguardia y el apoyo continuo que necesitas para tener &eacute;xito. En Concentrix, existe un verdadero potencial de crecimiento personal y profesional. &iexcl;Aproximadamente el 80% de nuestros managers y l&iacute;deres han sido promovidos internamente! Por eso ofrecemos una amplia variedad de programas GRATUITOS de formaci&oacute;n y desarrollo de liderazgo, dise&ntilde;ados para ayudarte a construir la carrera que siempre has imaginado.<\/p>\\n<p><strong>Qu&eacute; har&aacute;s en este puesto<\/strong><\/p>\\n<p>Como Representante de Atenci&oacute;n al Cliente, vas a:<\/p>\\n<ul>\\n<li>Proporcionar asistencia a los usuarios a trav&eacute;s de tel&eacute;fono y\/o chat, respondiendo a sus consultas<\/li>\\n<li>Ofrecer soporte a nivel de cuentas y aplicaciones, especialmente sobre funcionalidades de software<\/li>\\n<li>Brindar soporte t&eacute;cnico y troubleshooting relacionado con configuraciones de sistema y ajustes de red<\/li>\\n<li>Garantizar respuestas claras, precisas y en tiempo real a las consultas de los usuarios<\/li>\\n<li>Contribuir a generar engagement con la marca de nuestros clientes<\/li>\\n<\/ul>\\n<p><strong>Tus cualificaciones<\/strong><\/p>\\n<p>Concentrix es una excelente opci&oacute;n para ti si:<\/p>\\n<ul>\\n<li>Tienes un excelente nivel de Espa&ntilde;ol e Ingl&eacute;s (oral y escrito)<\/li>\\n<li>Te interesa el sector de entretenimiento y medios<\/li>\\n<li>Tienes excelentes habilidades de comunicaci&oacute;n, junto con empat&iacute;a y esp&iacute;ritu de equipo<\/li>\\n<li>Est&aacute;s familiarizado(a) con servicios y dispositivos de streaming digital<\/li>\\n<li>Tienes una actitud positiva y proactiva<\/li>\\n<\/ul>\\n<p>Si sientes que no cumples con todos los requisitos, te animamos a postularte igualmente. Haremos todo lo posible por encontrar una oportunidad que encaje con tu perfil, ya sea en este u otro puesto.<\/p>\\n<p><strong>Qu&eacute; te ofrecemos<\/strong><\/p>\\n<p>En este puesto, ofrecemos beneficios que apoyan tu estilo de vida:<\/p>\\n<ul>\\n<li>Contrato a tiempo completo e indefinido (negociable seg&uacute;n tu experiencia y las necesidades del cliente)<\/li>\\n<li>Salario competitivo y bonus por desempe&ntilde;o<\/li>\\n<li>Trabajar desde casa en Lisboa, Portugal&nbsp;<\/li>\\n<li>Oportunidades de bonus con el programa Refer a Friend<\/li>\\n<li>Formaci&oacute;n completa y remunerada sobre la empresa y el proyecto<\/li>\\n<li>Programas de desarrollo profesional<\/li>\\n<\/ul>\\n<p><strong>&iexcl;Vive tu mejor versi&oacute;n!<\/strong><\/p>\\n<p>Si todo esto te parece el siguiente paso ideal en tu carrera profesional, queremos conocerte. Post&uacute;late hoy y descubre por qu&eacute; m&aacute;s de 440.000 game-changers en todo el mundo eligen Concentrix como su &ldquo;empleador de referencia&rdquo;.<\/p>\\n<p><strong>Concentrix es una empresa que promueve la igualdad de oportunidades<\/strong><\/p>\\n<p>Estamos orgullosamente unidos como un solo equipo, una sola empresa, a nivel global. Estamos comprometidos con la igualdad de oportunidades de empleo para todos los candidatos y con un entorno laboral libre de discriminaci&oacute;n y acoso. Todas nuestras pr&aacute;cticas de selecci&oacute;n se basan en las necesidades del negocio, los requisitos del puesto y las cualificaciones profesionales, sin tener en cuenta raza, edad, identidad de g&eacute;nero, orientaci&oacute;n sexual, religi&oacute;n, etnia, estado familiar o parental, nacionalidad, discapacidad o cualquier otra clasificaci&oacute;n protegida por las leyes nacionales aplicables.<\/p>\\n<p><strong>Elegibilidad para trabajar<\/strong><\/p>\\n<p>De acuerdo con la legislaci&oacute;n portuguesa, solo se considerar&aacute;n candidatos que est&eacute;n legalmente autorizados para trabajar en Portugal.<\/p>\",\"ats_external_id\":\"PT-303\",\"location\":\"Lisbon, Lisboa\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-11T00:59:03.394+01:00\",\"created_at\":\"2026-04-16T12:07:43.990+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMDM?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMDM\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"es\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"3\",\"auto_call\":\"0\",\"on_erp_listing\":\"0\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"1787\",\"campaign_id\":\"300\",\"campaign_title\":\" Vueling \/ Spanish \/ BM \/ Lisbon  \/ ad in spanish\",\"campaign_type\":\"job_application\",\"job_title\":\"Agente de Experiencia del Pasajero (Espa\u00f1ol) \u2013 Aerol\u00ednea\",\"street\":null,\"address\":null,\"city\":\"Lisbon\",\"state\":\"Lisbon\",\"postal_code\":null,\"region\":\"Lisboa\",\"country\":\"Portugal\",\"short_description\":\"\u00bfListo para despegar con tu carrera?\",\"long_description\":\"<h3><strong>Lisboa | Presencial<\/strong><\/h3>\\n<p class=\\\"isSelectedEnd\\\"><strong>&iquest;Te apasiona viajar y ofrecer grandes experiencias a los clientes? Pon tus conocimientos de espa&ntilde;ol en pr&aacute;ctica en un entorno internacional de una aerol&iacute;nea en Lisboa.<\/strong><\/p>\\n<p class=\\\"isSelectedEnd\\\">&Uacute;nete a nuestro equipo y ayuda a los pasajeros durante todo su viaje, desde cambios y cancelaciones de reservas hasta consultas sobre sus vuelos, servicios de viaje y situaciones imprevistas.<\/p>\\n<h2>&iquest;Qu&eacute; te ofrecemos?<\/h2>\\n<ul data-spread=\\\"false\\\">\\n<li><strong>Salario competitivo + bonus por rendimiento<\/strong><\/li>\\n<li><strong>Formaci&oacute;n totalmente remunerada<\/strong><\/li>\\n<li><strong>Verdaderas oportunidades de desarrollo profesional<\/strong><\/li>\\n<li>Acceso gratuito a programas de formaci&oacute;n y desarrollo profesional<\/li>\\n<li><strong>Oportunidades de bonus por recomendar a un amigo<\/strong><\/li>\\n<li><strong>Ubicaci&oacute;n c&eacute;ntrica en Lisboa<\/strong><\/li>\\n<li>Entorno de trabajo internacional y din&aacute;mico<\/li>\\n<\/ul>\\n<p class=\\\"isSelectedEnd\\\">En Concentrix, tu desarrollo es importante. <strong>Alrededor del 80 % de nuestros managers y l&iacute;deres han sido promocionados internamente.<\/strong><\/p>\\n<h2>&iquest;Qu&eacute; har&aacute;s?<\/h2>\\n<p class=\\\"isSelectedEnd\\\">Como <strong>Agente de Experiencia del Pasajero<\/strong>, ser&aacute;s el punto de contacto para los pasajeros, ayud&aacute;ndoles a gestionar sus viajes y a encontrar las soluciones adecuadas a sus necesidades.<\/p>\\n<p class=\\\"isSelectedEnd\\\">Tus responsabilidades incluir&aacute;n:<\/p>\\n<ul data-spread=\\\"false\\\">\\n<li>Gestionar <strong>reservas de vuelos<\/strong>, incluyendo la creaci&oacute;n, modificaci&oacute;n y cancelaci&oacute;n de reservas<\/li>\\n<li>Atender a los pasajeros mediante <strong>llamadas entrantes y salientes y correo electr&oacute;nico<\/strong><\/li>\\n<li>Responder a consultas sobre <strong>Flight Club, servicios VIP y PRM (Pasajeros con Movilidad Reducida)<\/strong><\/li>\\n<li>Gestionar solicitudes relacionadas con <strong>incidencias de vuelos, retrasos y cancelaciones<\/strong><\/li>\\n<li>Proporcionar informaci&oacute;n precisa y actualizada en tiempo real para ayudar a los pasajeros a tomar decisiones informadas<\/li>\\n<li>Escuchar la situaci&oacute;n de cada pasajero y comprender sus necesidades individuales<\/li>\\n<li>Ofrecer soluciones claras y eficaces, garantizando una <strong>experiencia del pasajero de alta calidad<\/strong><\/li>\\n<li>Ir un paso m&aacute;s all&aacute; para crear una <strong>experiencia positiva y memorable<\/strong><\/li>\\n<\/ul>\\n<h2>&iquest;Qu&eacute; buscamos?<\/h2>\\n<p class=\\\"isSelectedEnd\\\">Ser&aacute;s un buen candidato si:<\/p>\\n<ul data-spread=\\\"false\\\">\\n<li>Tienes un <strong>nivel C1 de espa&ntilde;ol<\/strong> y <strong>B2 de ingl&eacute;s<\/strong>, tanto hablado como escrito<\/li>\\n<li>Te sientes c&oacute;modo gestionando <strong>situaciones complejas con clientes<\/strong>, manteniendo la calma y centr&aacute;ndote en encontrar la soluci&oacute;n adecuada<\/li>\\n<li>Puedes gestionar varias tareas de forma eficaz en un <strong>entorno din&aacute;mico y de ritmo r&aacute;pido<\/strong><\/li>\\n<li>Tienes experiencia con <strong>herramientas GDS como Amadeus, Galileo o Sabre<\/strong> &ndash; ser&aacute; valorada<\/li>\\n<li>Tienes al menos <strong>6 meses de experiencia en Atenci&oacute;n al Cliente, Viajes o Turismo<\/strong><\/li>\\n<\/ul>\\n<p class=\\\"isSelectedEnd\\\"><strong>&iquest;No cumples todos los requisitos?<\/strong> Te animamos igualmente a presentar tu candidatura. Tu experiencia puede encajar perfectamente en esta u otra oportunidad en Concentrix.<\/p>\\n<h2>&iquest;Por qu&eacute; Concentrix?<\/h2>\\n<p class=\\\"isSelectedEnd\\\">&Uacute;nete a una comunidad global de <strong>m&aacute;s de 440.000 Game-Changers en m&aacute;s de 70 pa&iacute;ses<\/strong>.<\/p>\\n<p class=\\\"isSelectedEnd\\\">Te proporcionamos la formaci&oacute;n, el apoyo y las oportunidades de desarrollo que necesitas para mejorar tus competencias y construir tu carrera profesional.<\/p>\\n<h3><strong>&iquest;Listo para despegar con tu carrera?<\/strong><\/h3>\\n<p class=\\\"isSelectedEnd\\\"><strong>&iexcl;Presenta tu candidatura y &uacute;nete a nuestro equipo internacional en Lisboa!<\/strong><\/p>\\n<p class=\\\"isSelectedEnd\\\">Concentrix es una empresa que ofrece igualdad de oportunidades y est&aacute; comprometida con proporcionar un entorno de trabajo inclusivo y respetuoso.<\/p>\\n<p><strong>Elegibilidad para trabajar:<\/strong> De acuerdo con la legislaci&oacute;n portuguesa, solo se tendr&aacute;n en cuenta las candidaturas de personas que est&eacute;n legalmente autorizadas para trabajar en Portugal.<\/p>\",\"ats_external_id\":\"PT-300\",\"location\":\"Lisbon, Lisboa\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-03T00:59:03.748+01:00\",\"created_at\":\"2026-04-16T11:58:23.041+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMDA?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMDA\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"es\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"3\",\"auto_call\":\"0\",\"on_erp_listing\":\"0\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"1788\",\"campaign_id\":\"299\",\"campaign_title\":\" Vueling \/ Spanish \/ BM \/ Lisbon\",\"campaign_type\":\"job_application\",\"job_title\":\"Passenger Experience Advisor (Spanish-speaking) \u2013 Airline\",\"street\":null,\"address\":null,\"city\":\"Lisbon\",\"state\":\"Lisbon\",\"postal_code\":null,\"region\":\"Lisboa\",\"country\":\"Portugal\",\"short_description\":\"Ready to take off with your career in the airline industry?\",\"long_description\":\"<h3><strong>Lisbon | On-Site<\/strong><\/h3>\\n<p class=\\\"isSelectedEnd\\\"><strong>Passionate about travel and great customer experiences? Put your Spanish skills to work in an international airline environment in Lisbon.<\/strong><\/p>\\n<p class=\\\"isSelectedEnd\\\">Join our team and support passengers throughout their journey, from booking changes and cancellations to questions about their flights, travel services and unexpected situations.<\/p>\\n<h2>What&rsquo;s in it for you?<\/h2>\\n<ul data-spread=\\\"false\\\">\\n<li><strong>Competitive salary + performance bonuses<\/strong><\/li>\\n<li><strong>Fully paid training<\/strong><\/li>\\n<li><strong>Real career development opportunities<\/strong><\/li>\\n<li>Free learning and professional development programs<\/li>\\n<li><strong>Bring-a-Friend bonus opportunities<\/strong><\/li>\\n<li><strong>Central location in Lisbon<\/strong><\/li>\\n<li>International and dynamic work environment<\/li>\\n<\/ul>\\n<p class=\\\"isSelectedEnd\\\">At Concentrix, your development matters. <strong>Around 80% of our managers and leaders have been promoted internally.<\/strong><\/p>\\n<h2>What will you do?<\/h2>\\n<p class=\\\"isSelectedEnd\\\">As a <strong>Passenger Experience Advisor<\/strong>, you will be the point of contact for passengers, helping them manage their journeys and find the right solutions for their needs.<\/p>\\n<p class=\\\"isSelectedEnd\\\">Your responsibilities will include:<\/p>\\n<ul data-spread=\\\"false\\\">\\n<li>Manage <strong>flight bookings<\/strong>, including creating, changing and cancelling reservations<\/li>\\n<li>Assist passengers through <strong>inbound and outbound calls and email<\/strong><\/li>\\n<li>Answer questions about <strong>Flight Club, VIP services and PRM (Passengers with Reduced Mobility)<\/strong><\/li>\\n<li>Handle customer requests related to <strong>flight disruptions, delays and cancellations<\/strong><\/li>\\n<li>Provide accurate, real-time information to help passengers make informed decisions<\/li>\\n<li>Listen to each passenger's situation and understand their individual needs<\/li>\\n<li>Provide clear and effective solutions while maintaining a <strong>high-quality passenger experience<\/strong><\/li>\\n<li>Go the extra mile to create a <strong>positive and memorable customer experience<\/strong><\/li>\\n<\/ul>\\n<h2>What are we looking for?<\/h2>\\n<p class=\\\"isSelectedEnd\\\">You&rsquo;ll be a great match if you:<\/p>\\n<ul data-spread=\\\"false\\\">\\n<li>Have <strong>C1 level in Spanish<\/strong> and <strong>B2 level in English<\/strong>, both written and spoken<\/li>\\n<li>Are comfortable handling <strong>complex customer situations<\/strong>, remaining calm and focused on finding the right solution<\/li>\\n<li>Can manage multiple tasks effectively in a <strong>fast-paced environment<\/strong><\/li>\\n<li>Have previous experience with <strong>GDS tools such as Amadeus, Galileo or Sabre<\/strong> &ndash; a plus<\/li>\\n<li>Have at least <strong>6 months of experience in Customer Service, Travel or Tourism<\/strong><\/li>\\n<\/ul>\\n<p class=\\\"isSelectedEnd\\\"><strong>Don&rsquo;t tick every box?<\/strong> We still encourage you to apply. Your experience may be a great fit for this or another opportunity at Concentrix.<\/p>\\n<h2>Why Concentrix?<\/h2>\\n<p class=\\\"isSelectedEnd\\\">Join a global community of <strong>440,000+ Game-Changers across more than 70 countries<\/strong>.<\/p>\\n<p class=\\\"isSelectedEnd\\\">We provide the training, support and development opportunities you need to grow your skills and build your career.<\/p>\\n<h3><strong>Ready to take off with your career in the airline industry?<\/strong><\/h3>\\n<p class=\\\"isSelectedEnd\\\"><strong>Apply today and join our international team in Lisbon!<\/strong><\/p>\\n<p class=\\\"isSelectedEnd\\\">Concentrix is an equal-opportunity employer committed to providing an inclusive and respectful workplace.<\/p>\\n<p><strong>Eligibility to work:<\/strong> In accordance with Portuguese law, only applicants legally authorized to work in Portugal will be considered for this position.<\/p>\",\"ats_external_id\":\"PT-299\",\"location\":\"Lisbon, Lisboa\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-18T00:59:05.363+01:00\",\"created_at\":\"2026-04-16T11:55:55.603+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yOTk?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yOTk\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"3\",\"auto_call\":\"0\",\"on_erp_listing\":\"0\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"1789\",\"campaign_id\":\"292\",\"campaign_title\":\"EasyJet Legal \/ English \/ BM \/ Lisbon\",\"campaign_type\":\"job_application\",\"job_title\":\"Legal Support Advisor (English-speaking) - Airline Company\",\"street\":null,\"address\":null,\"city\":\"Lisbon\",\"state\":\"Lisbon\",\"postal_code\":null,\"region\":\"Lisboa\",\"country\":\"Portugal\",\"short_description\":\"Experience the power of a game-changing career!\",\"long_description\":\"<p>Are you looking for what&rsquo;s next? We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as a<strong>&nbsp;Legal Support Advisor<\/strong> <strong>in Lisbon, Portugal (On-Site)<\/strong>&nbsp;you will ensure that performance goals are met across all operations. And that we fulfill client expectations related to operational excellence: high targets regarding quality, efficiency &amp; customer journey improvement.<\/p>\\n<p><strong>Career growth and personal development<\/strong><\/p>\\n<p>We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed. At Concentrix, there&rsquo;s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p><strong>What you will do in this role<\/strong><\/p>\\n<p>As a <strong>Legal Support Advisor<\/strong>, you will:<\/p>\\n<ul>\\n<li>Verify if transport operators are treating all passengers by their rights.<\/li>\\n<li>Understand the customer's unique situation and proceed with treatment and follow-up of their legal claims.<\/li>\\n<li>Manage legal claims with different actors including lawyers, legal officers, and national enforcement bodies to properly assess the customer&rsquo;s claiming foundations.<\/li>\\n<\/ul>\\n<p><strong>Your qualifications<\/strong><\/p>\\n<p>Concentrix is a great match if you:<\/p>\\n<ul>\\n<li>Have a high level of&nbsp;English (B2)<\/li>\\n<li>Have excellent communication skills&nbsp;<\/li>\\n<li>Have previous experience in Customer Service or as a tourism\/travel representative is a plus<\/li>\\n<li>Are proactive, self-motivated, and a great team player<\/li>\\n<\/ul>\\n<p>If you feel you don&rsquo;t check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it&rsquo;s this or another role.<\/p>\\n<p><strong>What&rsquo;s in it for you<\/strong><\/p>\\n<p>In this role, we offer benefits that help you support your unique lifestyle:<\/p>\\n<ul>\\n<li>Full-time with indefinite contracts (negotiable depending on your experience and or client's needs)<\/li>\\n<li>Competitive salary and performance bonus<\/li>\\n<li>Central location in Lisbon,&nbsp;Portugal<\/li>\\n<li>Bring-a-friend (referral) bonus opportunities<\/li>\\n<li>Full paid training on the company and the project you'll be working on<\/li>\\n<li>Career development programs<\/li>\\n<\/ul>\\n<p><strong>Experience the best version of you!<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p><strong>Concentrix is an equal-opportunity employer<\/strong><\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. 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Somos una empresa global, l&iacute;der en tecnolog&iacute;a y servicios que impulsa las marcas del futuro. Ayudamos a marcas reconocidas &mdash;las que utilizas cada d&iacute;a&mdash; a mejorar sus negocios mediante tecnolog&iacute;a y soluciones integradas, en m&aacute;s de 70 pa&iacute;ses. Y nos enorgullece ser reconocidos con premios como \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; y \\\"Best Company Culture,&rdquo; a&ntilde;o tras a&ntilde;o.<\/p>\\n<p>Si buscas crecer e inspirarte, como <strong>Representante de Atenci&oacute;n al Cliente en Lisboa, Portugal (On-Site)<\/strong>, pondr&aacute;s en pr&aacute;ctica tus habilidades apoyando diferentes &aacute;reas de redes sociales de nuestro cliente. Adem&aacute;s, ser&aacute;s una parte activa en garantizar el cumplimiento de las directrices del cliente, promoviendo y participando en la mejora continua de los servicios ofrecidos a todos los usuarios.<\/p>\\n<p><strong>Crecimiento profesional y desarrollo personal<\/strong><\/p>\\n<p>Te proporcionaremos toda la formaci&oacute;n, tecnolog&iacute;as de vanguardia y el apoyo continuo que necesitas para tener &eacute;xito. En Concentrix, existe un verdadero potencial de crecimiento personal y profesional. &iexcl;Aproximadamente el 80% de nuestros managers y l&iacute;deres han sido promovidos internamente! Por eso ofrecemos una amplia variedad de programas GRATUITOS de formaci&oacute;n y desarrollo de liderazgo, dise&ntilde;ados para ayudarte a construir la carrera que siempre has imaginado.<\/p>\\n<p><strong>Qu&eacute; har&aacute;s en este puesto<\/strong><\/p>\\n<p>Como Representante de Atenci&oacute;n al Cliente, vas a:<\/p>\\n<ul>\\n<li>Investigar y resolver incidencias reportadas por compradores, vendedores, clientes o creadores (por ejemplo, estado de pedidos y log&iacute;stica)<\/li>\\n<li>Revisar incidencias dentro de los plazos acordados y con altos est&aacute;ndares de calidad<\/li>\\n<li>Escalar incidencias al cliente de acuerdo con el MSA y las directrices de la base de conocimiento<\/li>\\n<li>Impulsar los niveles de satisfacci&oacute;n del cliente, asegurando la calidad del servicio a lo largo del ciclo de gesti&oacute;n de casos y proporcionando actualizaciones peri&oacute;dicas en los distintos puntos de contacto<\/li>\\n<li>Garantizar el cumplimiento de los niveles de servicio en todos los canales, alcanzando altos niveles de productividad y optimizando los tiempos de resoluci&oacute;n para el cliente final<\/li>\\n<\/ul>\\n<p><strong>Tus cualificaciones<\/strong><\/p>\\n<p>Concentrix es una excelente opci&oacute;n para ti si:<\/p>\\n<ul>\\n<li>Tienes un nivel fluido de Espa&ntilde;ol (C1), tanto oral como escrito<\/li>\\n<li>Tienes un buen nivel de Ingl&eacute;s (B2), tanto oral como escrito<\/li>\\n<li>Cuentas con estudios m&iacute;nimos de grado universitario o equivalente<\/li>\\n<li>Tienes un buen conocimiento del sector e-commerce<\/li>\\n<li>Tienes experiencia en call center (voz y no voz) y en el sector de servicios<\/li>\\n<li>Tienes disponibilidad para trabajar en turnos rotativos 24\/7<\/li>\\n<li>Tienes capacidad para trabajar en equipo, as&iacute; como de forma aut&oacute;noma<\/li>\\n<li>Est&aacute;s familiarizado(a) con el uso de redes sociales y tienes conocimientos b&aacute;sicos de publicidad digital<\/li>\\n<\/ul>\\n<p>Si sientes que no cumples con todos los requisitos, te animamos a postularte igualmente. Haremos todo lo posible por encontrar una oportunidad que encaje con tu perfil, ya sea en este u otro puesto.<\/p>\\n<p><strong>Qu&eacute; te ofrecemos<\/strong><\/p>\\n<p>En este puesto, ofrecemos beneficios que apoyan tu estilo de vida:<\/p>\\n<ul>\\n<li>Salario competitivo (fijo y bonificaciones adicionales)<\/li>\\n<li>Ubicaci&oacute;n c&eacute;ntrica en Lisboa, Portugal<\/li>\\n<li>Oportunidades de bonus con el programa Refer a Friend<\/li>\\n<li>Formaci&oacute;n completa y remunerada sobre la empresa y el proyecto<\/li>\\n<li>Programas de desarrollo profesional<\/li>\\n<\/ul>\\n<p><strong>Vive tu mejor versi&oacute;n!<\/strong><\/p>\\n<p>Si todo esto te parece el siguiente paso ideal en tu carrera profesional, queremos conocerte. Post&uacute;late hoy y descubre por qu&eacute; m&aacute;s de 440.000 game-changers en todo el mundo eligen Concentrix como su &ldquo;empleador de referencia&rdquo;.<\/p>\\n<p><strong>Concentrix es una empresa que promueve la igualdad de oportunidades<\/strong><\/p>\\n<p>Estamos orgullosamente unidos como un solo equipo, una sola empresa, a nivel global. Estamos comprometidos con la igualdad de oportunidades de empleo para todos los candidatos y con un entorno laboral libre de discriminaci&oacute;n y acoso. Todas nuestras pr&aacute;cticas de selecci&oacute;n se basan en las necesidades del negocio, los requisitos del puesto y las cualificaciones profesionales, sin tener en cuenta raza, edad, identidad de g&eacute;nero, orientaci&oacute;n sexual, religi&oacute;n, etnia, estado familiar o parental, nacionalidad, discapacidad o cualquier otra clasificaci&oacute;n protegida por las leyes nacionales aplicables.<\/p>\\n<p><strong>Elegibilidad para trabajar<\/strong><\/p>\\n<p>De acuerdo con la legislaci&oacute;n portuguesa, solo se considerar&aacute;n candidatos que est&eacute;n legalmente autorizados para trabajar en Portugal.<\/p>\",\"ats_external_id\":\"PT-286\",\"location\":\"Lisbon, Lisboa\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-18T00:59:05.350+01:00\",\"created_at\":\"2026-04-16T10:44:59.923+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yODY?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yODY\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"es\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"3\",\"auto_call\":\"1\",\"on_erp_listing\":\"0\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"1791\",\"campaign_id\":\"285\",\"campaign_title\":\"ByteDance GEC - RCS \/ Spanish \/ BM \/ Lisbon\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Representative (Spanish-Speaking) \u2013 Global e-Commerce\",\"street\":null,\"address\":null,\"city\":\"Lisbon\",\"state\":\"Lisbon\",\"postal_code\":null,\"region\":\"Lisboa\",\"country\":\"Portugal\",\"short_description\":\"Experience the power of a game-changing career!\",\"long_description\":\"<p>Are you looking for what&rsquo;s next? We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as a<strong>&nbsp;Customer Service Representative in Lisbon, Portugal (On-Site)<\/strong>&nbsp;you will make use of your skills, supporting our client's different areas of social media. And be an active part in ensuring client guidelines, promoting, and actively participating in the service improvements provided to all users.<\/p>\\n<p><strong>Career growth and personal development<\/strong><\/p>\\n<p>We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed. At Concentrix, there&rsquo;s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p><strong>What you will do in this role<\/strong><\/p>\\n<p>As a&nbsp;<strong>Customer Service Representative<\/strong>, you will:<\/p>\\n<ul>\\n<li>Investigate and resolve issues that are reported by buyers\/sellers\/customers\/creators such as checking order and logistics status<\/li>\\n<li>Review the reported issues within agreed turnaround times and standards of quality<\/li>\\n<li>Escalate issues to our client in accordance with the MSA and this SOW on knowledge base<\/li>\\n<li>Drive overall Customer Satisfaction metrics ensuring service quality through case journey, providing regular updates across touch points<\/li>\\n<li>Drive adherence to service levels across channels and achieve Best in Class productivity, impact resolution times for end customer<\/li>\\n<\/ul>\\n<p><strong>Your qualifications<\/strong><\/p>\\n<p>Concentrix is a great match if you:<\/p>\\n<ul>\\n<li>Are fluent, verbal and written in Spanish (C1)<\/li>\\n<li>Are fluent, verbal and written in English (B2)<\/li>\\n<li>Have minimum education qualification of college degree or an equivalent diploma<\/li>\\n<li>Have strong understanding of e-commerce<\/li>\\n<li>Have experience working with call center (voice and non-voice) and service industry<\/li>\\n<li>Are available for 24\/7 rotating shifts<\/li>\\n<li>Have the ability to work as a team member, as well as independently<\/li>\\n<li>Are fluent with any social media products usage and basic understanding of digital advertising<\/li>\\n<\/ul>\\n<p>If you feel you don&rsquo;t check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it&rsquo;s this or another role.<\/p>\\n<p><strong>What&rsquo;s in it for you<\/strong><\/p>\\n<p>In this role, we offer benefits that help you support your unique lifestyle:<\/p>\\n<ul>\\n<li>Competitive salary (base and additional bonuses)<\/li>\\n<li>Central location in Lisbon,&nbsp;Portugal<\/li>\\n<li>Bring-a-friend (referral) bonus opportunities<\/li>\\n<li>Full paid training on the company and the project you'll be working on<\/li>\\n<li>Career development programs<\/li>\\n<\/ul>\\n<p><strong>Experience the best version of you!<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p><strong>Concentrix is an equal-opportunity employer<\/strong><\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em><\/p>\\n<p><strong>Eligibility to work<\/strong><\/p>\\n<p>In accordance with Portugal&rsquo;s law, only applicants who are legally authorized to work in Portugal will be considered for this position.<\/p>\",\"ats_external_id\":\"PT-285\",\"location\":\"Lisbon, Lisboa\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-18T00:59:05.341+01:00\",\"created_at\":\"2026-04-16T10:40:10.667+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yODU?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yODU\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"3\",\"auto_call\":\"0\",\"on_erp_listing\":\"0\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"1792\",\"campaign_id\":\"280\",\"campaign_title\":\" Block \/ English \/ BM \/ Lisbon\",\"campaign_type\":\"job_application\",\"job_title\":\"Service Representative (English-speaking) - Cash App Services\",\"street\":null,\"address\":null,\"city\":\"Lisbon\",\"state\":\"Lisbon\",\"postal_code\":null,\"region\":\"Lisboa\",\"country\":\"Portugal\",\"short_description\":\"Experience the power of a game-changing career!\",\"long_description\":\"<p>Are you looking for what&rsquo;s next? We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as a<strong> Customer Service Representative in Lisbon, Portugal (On-Site)<\/strong>&nbsp;you will make use of your skills, supporting our client's different areas of finance. And be an active part in ensuring client guidelines, promoting, and actively participating in the service improvements provided to all users.<\/p>\\n<p><strong>Career growth and personal development<\/strong><\/p>\\n<p>We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed. At Concentrix, there&rsquo;s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p><strong>What you will do in this role<\/strong><\/p>\\n<p>As a Customer Service Representative, you will:<\/p>\\n<ul>\\n<li>Provide assistance through phone, email, chat, or social media platforms.<\/li>\\n<li>Answer questions about features, functionality, and account setup.<\/li>\\n<li>Help customers resolve app-related technical issues, such as login errors or payment delays.<\/li>\\n<li>Guide users through the account creation or identity verification process.<\/li>\\n<li>Build and maintain a positive customer experience by being empathetic and professional.<\/li>\\n<li>Escalate unresolved or complex issues to higher-level support or technical teams.<\/li>\\n<\/ul>\\n<p><strong>Your qualifications<\/strong><\/p>\\n<p>Concentrix is a great match if you:<\/p>\\n<ul>\\n<li>Have a High level of English (Oral and written)&nbsp;<\/li>\\n<li>Have strong analytical and troubleshooting skills to resolve customer queries effectively.<\/li>\\n<li>Are Familiar with mobile apps, digital payments, and online platforms.<\/li>\\n<li>Have the ability to understand customer concerns fully and provide appropriate solutions.<\/li>\\n<li>Previous experience in customer service, support roles, or call centers is often preferred.<\/li>\\n<\/ul>\\n<p>If you feel you don&rsquo;t check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it&rsquo;s this or another role.<\/p>\\n<p><strong>What&rsquo;s in it for you<\/strong><\/p>\\n<p>In this role, we offer benefits that help you support your unique lifestyle:<\/p>\\n<ul>\\n<li>Full-time with indefinite contracts (negotiable depending on your experience and our client's needs)<\/li>\\n<li>Competitive salary and performance bonus<\/li>\\n<li>Central location in Lisbon,&nbsp;Portugal<\/li>\\n<li>Bring-a-friend (referral) bonus opportunities<\/li>\\n<li>Full paid training on the company and the project you'll be working on<\/li>\\n<li>Career development programs<\/li>\\n<\/ul>\\n<p><strong>Experience the best version of you!<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p><strong>Concentrix is an equal-opportunity employer<\/strong><\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em><\/p>\\n<p><strong>Eligibility to work<\/strong><\/p>\\n<p>In accordance with Portugal&rsquo;s law, only applicants who are legally authorized to work in Portugal will be considered for this position.<\/p>\",\"ats_external_id\":\"PT-280\",\"location\":\"Lisbon, Lisboa\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-21T00:59:05.034+01:00\",\"created_at\":\"2026-04-16T10:21:22.604+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yODA?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yODA\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"3\",\"auto_call\":\"0\",\"on_erp_listing\":\"0\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"1793\",\"campaign_id\":\"279\",\"campaign_title\":\"Block \/ Spanish \/ BM \/ Lisbon\",\"campaign_type\":\"job_application\",\"job_title\":\"Service Representative (Spanish-speaking) - Cash App Services\",\"street\":null,\"address\":null,\"city\":\"Lisbon\",\"state\":\"Lisbon\",\"postal_code\":null,\"region\":\"Lisboa\",\"country\":\"Portugal\",\"short_description\":\"Experience the power of a game-changing career!\",\"long_description\":\"<p>Are you looking for what&rsquo;s next? We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as a<strong> Customer Service Representative in Lisbon, Portugal (On-Site)<\/strong>&nbsp;you will make use of your skills, supporting our client's different areas of finance. And be an active part in ensuring client guidelines, promoting, and actively participating in the service improvements provided to all users.<\/p>\\n<p><strong>Career growth and personal development<\/strong><\/p>\\n<p>We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed. At Concentrix, there&rsquo;s a real career and personal growth potential. About 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/p>\\n<p><strong>What you will do in this role<\/strong><\/p>\\n<p>As a Customer Service Representative, you will:<\/p>\\n<ul>\\n<li>Provide assistance through phone, email, chat, or social media platforms.<\/li>\\n<li>Answer questions about features, functionality, and account setup.<\/li>\\n<li>Help customers resolve app-related technical issues, such as login errors or payment delays.<\/li>\\n<li>Guide users through the account creation or identity verification process.<\/li>\\n<li>Build and maintain a positive customer experience by being empathetic and professional.<\/li>\\n<li>Escalate unresolved or complex issues to higher-level support or technical teams.<\/li>\\n<\/ul>\\n<p><strong>Your qualifications<\/strong><\/p>\\n<p>Concentrix is a great match if you:<\/p>\\n<ul>\\n<li>Have a High level of Spanish (Oral and written) and are fluent in English (C1)<\/li>\\n<li>Have strong analytical and troubleshooting skills to resolve customer queries effectively.<\/li>\\n<li>Are Familiar with mobile apps, digital payments, and online platforms.<\/li>\\n<li>Have the ability to understand customer concerns fully and provide appropriate solutions.<\/li>\\n<li>Previous experience in customer service, support roles, or call centers is often preferred.<\/li>\\n<li>Are available for rotating shifts, 24\/7<\/li>\\n<\/ul>\\n<p>If you feel you don&rsquo;t check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it&rsquo;s this or another role.<\/p>\\n<p><strong>What&rsquo;s in it for you<\/strong><\/p>\\n<p>In this role, we offer benefits that help you support your unique lifestyle:<\/p>\\n<ul>\\n<li>Competitive salary and performance bonus<\/li>\\n<li>Central location in Lisbon,&nbsp;Portugal<\/li>\\n<li>Bring-a-friend (referral) bonus opportunities<\/li>\\n<li>Full paid training on the company and the project you'll be working on<\/li>\\n<li>Career development programs<\/li>\\n<\/ul>\\n<p><strong>Experience the best version of you!<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p><strong>Concentrix is an equal-opportunity employer<\/strong><\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. 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\/ BM \/ Lisbon \/ ad in Spanish\",\"campaign_type\":\"job_application\",\"job_title\":\"Representante de Atenci\u00f3n al Cliente en Espa\u00f1ol - Servicios de Cash App\",\"street\":null,\"address\":null,\"city\":\"Lisbon\",\"state\":\"Lisbon\",\"postal_code\":null,\"region\":\"Lisboa\",\"country\":\"Portugal\",\"short_description\":\"Experimenta el poder de una carrera revolucionaria!\",\"long_description\":\"<p>Est&aacute;s buscando tu pr&oacute;ximo paso? Somos una empresa global, l&iacute;der en tecnolog&iacute;a y servicios que impulsa las marcas del futuro. Ayudamos a marcas reconocidas &mdash;las que utilizas cada d&iacute;a&mdash; a mejorar sus negocios mediante tecnolog&iacute;a y soluciones integradas, en m&aacute;s de 70 pa&iacute;ses. Y nos enorgullece ser reconocidos con premios como \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; y \\\"Best Company Culture,&rdquo; a&ntilde;o tras a&ntilde;o.<\/p>\\n<p>Si buscas crecer e inspirarte, como <strong>Representante de Atenci&oacute;n al Cliente en Lisboa, Portugal (On-Site)<\/strong>, pondr&aacute;s en pr&aacute;ctica tus habilidades apoyando diferentes &aacute;reas financieras de nuestro cliente. Adem&aacute;s, ser&aacute;s una parte activa en garantizar el cumplimiento de las directrices del cliente, promoviendo y participando en la mejora continua de los servicios ofrecidos a todos los usuarios.<\/p>\\n<p><strong>Crecimiento profesional y desarrollo personal<\/strong><\/p>\\n<p>Te proporcionaremos toda la formaci&oacute;n, tecnolog&iacute;as de vanguardia y el apoyo continuo que necesitas para tener &eacute;xito. En Concentrix, existe un verdadero potencial de crecimiento personal y profesional. &iexcl;Aproximadamente el 80% de nuestros managers y l&iacute;deres han sido promovidos internamente! Por eso ofrecemos una amplia variedad de programas GRATUITOS de formaci&oacute;n y desarrollo de liderazgo, dise&ntilde;ados para ayudarte a construir la carrera que siempre has imaginado.<\/p>\\n<p><strong>Qu&eacute; har&aacute;s en este puesto<\/strong><\/p>\\n<p>Como Representante de Atenci&oacute;n al Cliente, vas a:<\/p>\\n<ul>\\n<li>Proporcionar asistencia a trav&eacute;s de tel&eacute;fono, correo electr&oacute;nico, chat o redes sociales<\/li>\\n<li>Responder a preguntas sobre funcionalidades, caracter&iacute;sticas y configuraci&oacute;n de cuentas<\/li>\\n<li>Ayudar a los clientes a resolver problemas t&eacute;cnicos relacionados con aplicaciones, como errores de inicio de sesi&oacute;n o retrasos en pagos<\/li>\\n<li>Guiar a los usuarios en el proceso de creaci&oacute;n de cuentas o verificaci&oacute;n de identidad<\/li>\\n<li>Construir y mantener una experiencia positiva para el cliente, actuando con empat&iacute;a y profesionalismo<\/li>\\n<li>Escalar incidencias complejas o no resueltas a niveles superiores de soporte o equipos t&eacute;cnicos<\/li>\\n<\/ul>\\n<p><strong>Tus cualificaciones<\/strong><\/p>\\n<p>Concentrix es una excelente opci&oacute;n para ti si:<\/p>\\n<ul>\\n<li>Tienes un nivel alto de Espa&ntilde;ol (oral y escrito) y eres fluido en Ingl&eacute;s (C1)<\/li>\\n<li>Tienes fuertes habilidades anal&iacute;ticas y de resoluci&oacute;n de problemas<\/li>\\n<li>Est&aacute;s familiarizado(a) con aplicaciones m&oacute;viles, pagos digitales y plataformas online<\/li>\\n<li>Tienes la capacidad de comprender plenamente las necesidades del cliente y ofrecer soluciones adecuadas<\/li>\\n<li>Experiencia previa en atenci&oacute;n al cliente, soporte o call center es valorada<\/li>\\n<li>Est&aacute;s disponible para turnos rotativos las 24 horas del d&iacute;a, los 7 d&iacute;as de la semana<\/li>\\n<\/ul>\\n<p>Si sientes que no cumples con todos los requisitos, te animamos a postularte igualmente. Haremos todo lo posible por encontrar una oportunidad que encaje con tu perfil, ya sea en este u otro puesto.<\/p>\\n<p><strong>Qu&eacute; te ofrecemos<\/strong><\/p>\\n<p>En este puesto, ofrecemos beneficios que apoyan tu estilo de vida:<\/p>\\n<ul>\\n<li>Contrato a tiempo completo e indefinido (negociable seg&uacute;n tu experiencia y las necesidades del cliente)<\/li>\\n<li>Salario competitivo y bonus por desempe&ntilde;o<\/li>\\n<li>Ubicaci&oacute;n c&eacute;ntrica en Lisboa, Portugal<\/li>\\n<li>Oportunidades de bonus con el programa Refer a Friend<\/li>\\n<li>Formaci&oacute;n completa y remunerada sobre la empresa y el proyecto<\/li>\\n<li>Programas de desarrollo profesional<\/li>\\n<\/ul>\\n<p><strong>Vive tu mejor versi&oacute;n!<\/strong><\/p>\\n<p>Si todo esto te parece el siguiente paso ideal en tu carrera profesional, queremos conocerte. Post&uacute;late hoy y descubre por qu&eacute; m&aacute;s de 440.000 game-changers en todo el mundo eligen Concentrix como su &ldquo;empleador de referencia&rdquo;.<\/p>\\n<p><strong>Concentrix es una empresa que promueve la igualdad de oportunidades<\/strong><\/p>\\n<p>Estamos orgullosamente unidos como un solo equipo, una sola empresa, a nivel global. Estamos comprometidos con la igualdad de oportunidades de empleo para todos los candidatos y con un entorno laboral libre de discriminaci&oacute;n y acoso. Todas nuestras pr&aacute;cticas de selecci&oacute;n se basan en las necesidades del negocio, los requisitos del puesto y las cualificaciones profesionales, sin tener en cuenta raza, edad, identidad de g&eacute;nero, orientaci&oacute;n sexual, religi&oacute;n, etnia, estado familiar o parental, nacionalidad, discapacidad o cualquier otra clasificaci&oacute;n protegida por las leyes nacionales aplicables.<\/p>\\n<p><strong>Elegibilidad para trabajar<\/strong><\/p>\\n<p>De acuerdo con la legislaci&oacute;n portuguesa, solo se considerar&aacute;n candidatos que est&eacute;n legalmente autorizados para trabajar en Portugal.<\/p>\",\"ats_external_id\":\"PT-276\",\"location\":\"Lisbon, Lisboa\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-09-19T00:59:04.907+01:00\",\"created_at\":\"2026-04-15T17:31:41.843+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNzY?\",\"apply_url\":\"https:\/\/concentrix-portugal.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNzY\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"es\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-portugal\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"3\",\"auto_call\":\"0\",\"on_erp_listing\":\"0\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"1874\",\"campaign_id\":\"96\",\"campaign_title\":\"GTM Campaign Tunisia English French\",\"campaign_type\":\"job_application\",\"job_title\":\"Conseiller client - Customer Service - English French Speakers\",\"street\":\"TUN N\u00b012 Rue Ibn Sinaa, Zone Industrille Kheireddine, Le Kram, Tunis\",\"address\":\"TUN N\u00b012 Rue Ibn Sinaa, Zone Industrille Kheireddine, Le Kram, Tunis\",\"city\":\"Tunis\",\"state\":null,\"postal_code\":\"1053\",\"region\":\"Tunisia\",\"country\":\"Tunisia\",\"short_description\":\"The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities&nbsp;<\/h2>\\n<p>&bull; Ensure service delivered to our customers meets contractual Key Performance Indicator (&lsquo;KPIs&rsquo;)<\/p>\\n<p>&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&bull; Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p>\\n<p>&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&bull; Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p>\\n<p>&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&bull; Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p>\\n<p>&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&bull; Maintain basic knowledge of client products and\/or services<\/p>\\n<p>&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&bull; Prepare complete and accurate work including appropriately notating accounts as required<\/p>\\n<p>&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&bull; Participate in activities designed to improve customer satisfaction and business performance<\/p>\\n<p>&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&bull; Offer additional products and\/or services<\/p>\\n<p>&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&bull; Track, document and retrieve information in call tracking database<\/p>\\n<p>&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&bull; Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p>\\n<p>&nbsp;&nbsp;&nbsp;<\/p>\\n<h2>Candidate Profile&nbsp;<\/h2>\\n<p>&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&bull; Courteous with strong customer service orientation<\/p>\\n<p>&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&bull; Ability to effectively communicate, both written and verbally<\/p>\\n<p>&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&bull; Dependable with strong attention to detail<\/p>\\n<p>&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&bull; Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly<\/p>\\n<p>&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&bull; Tolerance for repetitive work in a fast-paced, high production work environment<\/p>\\n<p>&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&bull; Ability to work as a team member, as well as independently<\/p>\\n<p>&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&bull; Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p>\\n<p>&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&bull; Ability to rotate shifts, as needed<\/p>\\n<p>&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&bull; Based on location and\/or program, additional experience\/skills may be required<\/p>\\n<p>&nbsp;&nbsp;&nbsp;<\/p>\\n<p>*Job requirements may vary by country and will not contravene any local laws<\/p>\\n<p>&nbsp;<\/p>\\n<h2>Career Framework Role&nbsp;<\/h2>\\n<p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge.&nbsp; Works with close supervision and clearly defined procedures.&nbsp; Starting to demonstrate familiarity with client terminology, operating standards and procedures.&nbsp; Starter without sustained metric performance levels.<\/p>\\n<p>&nbsp;<\/p>\\n<h2>&nbsp;<\/h2>\\n<p>&nbsp;<\/p>\\n<h2><strong>Disclaimer&nbsp;&nbsp; <\/strong><\/h2>\\n<p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p>\\n<p>&nbsp;<\/p>\\n<p>Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.<\/p>\\n<p>&nbsp;<\/p>\",\"ats_external_id\":\"TN-96\",\"location\":\"Tunis, Tunisia\",\"job_type\":\"full_time\",\"salary\":\"1000\",\"salary_type\":\"monthly\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-19T10:16:56.778+02:00\",\"created_at\":\"2026-04-15T09:39:00.041+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC85Ng?\",\"apply_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC85Ng\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"fr\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-france\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"11\",\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"1\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":\"1\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"1675\",\"campaign_id\":\"45\",\"campaign_title\":\"Etraveli\/Italian\/Tbilisi\/Georgia\",\"campaign_type\":\"job_application\",\"job_title\":\"Travel Support Agent with Italian\",\"street\":\"GEO Tbilisi - Vake Plaza 7th & 8th Flrs, 72a Ilia Chavchavadze Avenue, 7th & 8th Flrs\",\"address\":\"GEO Tbilisi - Vake Plaza 7th & 8th Flrs, 72a Ilia Chavchavadze Avenue, 7th & 8th Flrs\",\"city\":\"Tbilisi\",\"state\":\"Tbilisi\",\"postal_code\":\"0179\",\"region\":\"Tbilisi\",\"country\":\"Georgia\",\"short_description\":\"Join Concentrix Today!\",\"long_description\":\"<p><strong>We are growing!<\/strong><\/p>\\n<p>Our new client is a leading global platform for flights, an air technology company with a presence across all continents. Their main goal is to deliver air tech solutions to any type of company facing the customer. We believe that great people are the key to a great solution that is why we are looking for the best Travel Support Agents. With your excellent expertise and communication skills, we can create a place where every customer can feel special.<\/p>\\n<p>The Travel Support Agent position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.<\/p>\\n<p><strong>Our lines are open 10:00a.m.-23:00 p.m. local time Mon-Sun to help you strike an excellent work-life balance!<\/strong><\/p>\\n<p><strong>Your typical day:<\/strong><\/p>\\n<ul>\\n<li>\\n<p>Ensure service delivered to our customers meets contractual Key Performance Indicator (&lsquo;KPIs&rsquo;)<\/p>\\n<\/li>\\n<li>\\n<p>Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p>\\n<\/li>\\n<li>\\n<p>Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p>\\n<\/li>\\n<li>\\n<p>Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p>\\n<\/li>\\n<li>\\n<p>Maintain basic knowledge of client products and\/or services<\/p>\\n<\/li>\\n<li>\\n<p>Prepare complete and accurate work including appropriately notating accounts as required<\/p>\\n<\/li>\\n<li>\\n<p>Participate in activities designed to improve customer satisfaction and business performance<\/p>\\n<\/li>\\n<li>\\n<p>Offer additional products and\/or services<\/p>\\n<\/li>\\n<li>\\n<p>Track, document and retrieve information in call tracking database<\/p>\\n<\/li>\\n<li>\\n<p>Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>What you need to have is:<\/strong><\/p>\\n<ul>\\n<li>\\n<p>B2 in <strong>Italian<\/strong>- both verbally and written<\/p>\\n<\/li>\\n<li>\\n<p>All training will be completed in&nbsp;<strong>English<\/strong>, so an advance level of the language is needed as well<\/p>\\n<\/li>\\n<li>\\n<p>Excellent communication and customer handling skills<\/p>\\n<\/li>\\n<li>\\n<p>At least 6 months of working experience in a customer service environment<\/p>\\n<\/li>\\n<li>\\n<p>Good typing and computer skills (MS Office, use of internet, e-mail and web-based applications)<\/p>\\n<\/li>\\n<li>\\n<p>Be organized, have problem-solving and analytical skills<\/p>\\n<\/li>\\n<li>\\n<p>Team player with a great attitude<\/p>\\n<\/li>\\n<li>\\n<p>High school education<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>What we offer?<\/strong><\/p>\\n<ul>\\n<li>\\n<p>Competitive salary<\/p>\\n<\/li>\\n<li>\\n<p>Permanent Work at Home after the training period. The training for the role will be conducted in the office<\/p>\\n<\/li>\\n<li>\\n<p>Medical insurance<\/p>\\n<\/li>\\n<li>\\n<p>Life insurance<\/p>\\n<\/li>\\n<li>\\n<p>Performance bonus<\/p>\\n<\/li>\\n<li>\\n<p>Internet allowance<\/p>\\n<\/li>\\n<li>\\n<p>Meal vouchers<\/p>\\n<\/li>\\n<li>\\n<p>Various career development opportunities<\/p>\\n<\/li>\\n<li>\\n<p>Annual reward and recognition events<\/p>\\n<\/li>\\n<li>\\n<p>Holiday pay<\/p>\\n<\/li>\\n<li>\\n<p>Team and Concentrix events<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>We can't wait to meet you!<\/strong><\/p>\\n<div>\\n<p><strong>Who&nbsp;are&nbsp;we?&nbsp;<\/strong><\/p>\\n<\/div>\\n<div>\\n<p>With 440 000 colleagues all over the world, we specialize in creating exceptional customer experiences and driving digital transformation for some of the world&rsquo;s biggest and best companies.&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>We&rsquo;re&nbsp;fanatical&nbsp;about&nbsp;our&nbsp;diverse&nbsp;and&nbsp;passionate&nbsp;people&nbsp;all&nbsp;across&nbsp;the&nbsp;world.&nbsp;We&nbsp;embrace&nbsp;all&nbsp;our&nbsp;different&nbsp;cultures,&nbsp;individualities,&nbsp;and&nbsp;personalities&nbsp;because&nbsp;we&nbsp;recognize&nbsp;that&nbsp;all&nbsp;our&nbsp;differences&nbsp;make&nbsp;us&nbsp;stronger&nbsp;together.&nbsp;Concentrix&nbsp;is&nbsp;an&nbsp;equal&nbsp;opportunity&nbsp;employer,&nbsp;and&nbsp;we&nbsp;process&nbsp;applicants&nbsp;without&nbsp;regard&nbsp;to&nbsp;disability,&nbsp;race,&nbsp;color,&nbsp;religion,&nbsp;gender,&nbsp;national&nbsp;origin,&nbsp;age,&nbsp;sexual&nbsp;orientation,&nbsp;gender&nbsp;identity&nbsp;or&nbsp;expression&nbsp;or&nbsp;any&nbsp;other&nbsp;characteristic.&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>We&nbsp;show&nbsp;our&nbsp;colleagues&nbsp;how&nbsp;important&nbsp;they&nbsp;are&nbsp;by&nbsp;showering&nbsp;them&nbsp;with&nbsp;perks,&nbsp;like&nbsp;a&nbsp;culture&nbsp;of&nbsp;belonging;&nbsp;clear&nbsp;paths&nbsp;for&nbsp;career&nbsp;development;&nbsp;professional&nbsp;support,&nbsp;coaching&nbsp;and&nbsp;mentorship&nbsp;programs;&nbsp;performance-based&nbsp;pay; a&nbsp;global&nbsp;network&nbsp;of&nbsp;lifelong&nbsp;friends&nbsp;and&nbsp;peers;&nbsp;and&nbsp;more! (Like,&nbsp;lots&nbsp;more.)<\/p>\\n<\/div>\\n<p>Location:<\/p>\\n<p>GEO Tbilisi - Vake Plaza 7th &amp; 8th Flrs, 72a Ilia Chavchavadze Avenue, 7th &amp; 8th Flrs<\/p>\",\"ats_external_id\":\"GE-45\",\"location\":\"Tbilisi, Tbilisi\",\"job_type\":\"\",\"salary\":null,\"salary_type\":\"\",\"salary_currency\":null,\"updated_at\":\"2026-10-09T03:59:16.485+04:00\",\"created_at\":\"2026-04-14T16:36:29.272+04:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-georgia.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80NQ?\",\"apply_url\":\"https:\/\/concentrix-georgia.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80NQ\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"it\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-georgia\",\"internal_job_listing\":\"1\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"1\",\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"1\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":\"1\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"1266\",\"campaign_id\":\"17007\",\"campaign_title\":\"Janitor R1721226\",\"campaign_type\":\"job_application\",\"job_title\":\"Personal de Limpieza\",\"street\":\"PER Lima - Avenida El Camino Real N195 Calle Santa Luisa\",\"address\":\"PER Lima - Avenida El Camino Real N195 Calle Santa Luisa\",\"city\":\"Lima\",\"state\":\"Lima\",\"postal_code\":\"1000\",\"region\":null,\"country\":\"Peru\",\"short_description\":\"En Concentrix Per\u00fa, nos encontramos en la b\u00fasqueda de un\/a Operario\/a de Limpieza para nuestras oficinas ubicadas en San Isidro. 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Sp&eacute;cialistes de l'am&eacute;lioration de l'exp&eacute;rience client et de l'optimisation des processus m&eacute;tiers, nous aidons les entreprises &agrave; se transformer et atteindre l'excellence, dans un environnement inclusif, collaboratif et innovant.<\/em><\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Votre mission en tant que Conseiller Client&egrave;le<\/strong><\/p>\\n<p>Votre r&ocirc;le principal sera d&rsquo;&ecirc;tre l&rsquo;interlocuteur privil&eacute;gi&eacute; de nos clients. Vous aurez pour missions de :<\/p>\\n<p>&middot; Accompagner prospects et clients dans la r&eacute;solution de probl&egrave;mes ou pour fournir des renseignements.<\/p>\\n<p>&middot; Contribuer activement &agrave; promouvoir notre image de marque et &agrave; d&eacute;velopper la satisfaction client.<\/p>\\n<p>&middot; G&eacute;rer efficacement les r&eacute;clamations.<\/p>\\n<p>&middot; &Ecirc;tre un ambassadeur de la satisfaction client !<\/p>\\n<p>&nbsp;<\/p>\\n<p>Par quels moyens ? Des appels entrants, des mails, des courriers et, potentiellement, des interactions via les r&eacute;seaux sociaux. Pas de prospection t&eacute;l&eacute;phonique !<\/p>\\n<p><strong>Ce que nous vous offrons:<\/strong><\/p>\\n<p>Chez Concentrix, nous faisons de la valorisation de nos talents une priorit&eacute;. Voici les avantages uniques que nous proposons pour reconna&icirc;tre votre contribution :<\/p>\\n<p><strong>&middot; R&eacute;mun&eacute;ration et avantages :<\/strong><\/p>\\n<p>o Une r&eacute;mun&eacute;ration variable selon vos r&eacute;sultats.<\/p>\\n<p>o Un contrat de 40 heures par semaine.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>&middot; Conditions de travail optimales :<\/strong><\/p>\\n<p>o Une formation initiale et continue.<\/p>\\n<p>o Un environnement de travail valorisant la qualit&eacute; de vie au travail.<\/p>\\n<p>o Des perspectives d&rsquo;&eacute;volution professionnelle.<\/p>\\n<p>&nbsp;<\/p>\\n<p><u><strong>Le profil recherch&eacute;:<\/strong><\/u><\/p>\\n<p>&nbsp;<\/p>\\n<p>Nous recherchons des talents qui poss&egrave;dent :<\/p>\\n<p>&middot; Ma&icirc;trisent parfaitement le fran&ccedil;ais, aussi bien &agrave; l&rsquo;&eacute;crit qu&rsquo;&agrave; l&rsquo;oral. \ud83d\udde3\ufe0f<\/p>\\n<p>&middot; Poss&egrave;dent un excellent sens de la communication, sont organis&eacute;s, autonomes et adoptent une attitude positive. \ud83d\udca1<\/p>\\n<p>&middot; Ma&icirc;trisent les outils digitaux et font preuve d'une curiosit&eacute; naturelle pour adopter de nouvelles technologies. \ud83d\udda5\ufe0f<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Notre processus de recrutement:<\/strong><\/p>\\n<p>1. Pr&eacute;qualification t&eacute;l&eacute;phonique : une premi&egrave;re discussion avec un membre de l'&eacute;quipe recrutement pour valider les pr&eacute;requis du poste.<\/p>\\n<p>En pr&eacute;sentiel :<\/p>\\n<p>2. Pr&eacute;sentation collective, r&eacute;ponse &agrave; vos questions et passations de tests &eacute;crits (fran&ccedil;ais et informatique)<\/p>\\n<p>3. Entretien individuel (30 minutes) : une discussion approfondie avec un membre de notre &eacute;quipe recrutement pour valider vos comp&eacute;tences et aligner vos ambitions avec notre culture.<\/p>\\n<p>&nbsp;<\/p>\\n<p>Pr&ecirc;t(e) &agrave; relever ce d&eacute;fi ? Rejoignez l&rsquo;aventure Concentrix, l&agrave; o&ugrave; innovation et satisfaction client se rencontrent ! \ud83d\ude80<\/p>\",\"ats_external_id\":\"TN-88\",\"location\":\"Tunis, Tunisia\",\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":\"\",\"salary_currency\":null,\"updated_at\":\"2026-10-21T01:59:13.320+02:00\",\"created_at\":\"2026-04-10T09:57:05.293+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC84OA?\",\"apply_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC84OA\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"fr\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-france\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"11\",\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"1\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":\"1\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"506\",\"campaign_id\":\"4605\",\"campaign_title\":\"GTM - \u0130STANBUL\",\"campaign_type\":\"job_application\",\"job_title\":\"M\u00fc\u015fteri Temsilcisi - \u0130stanbul\",\"street\":null,\"address\":null,\"city\":\"Istanbul\",\"state\":\"\u0130stanbul\",\"postal_code\":null,\"region\":\"\u0130stanbul\",\"country\":\"T\u00fcrkiye\",\"short_description\":\"Join Concentrix Today!\",\"long_description\":\"<p>Concentrix Hakk\u0131nda,&nbsp;<\/p>\\n<p>Merkezi Amerikada bulunan global bir &ccedil;a\u011fr\u0131 merkezidir. 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Biz g\u0259l\u0259c\u0259yin brendl\u0259rini g&uuml;cl\u0259ndir\u0259n qlobal texnologiya v\u0259 xidm\u0259t lideriyik. G&uuml;nd\u0259lik istifad\u0259 etdiyiniz tan\u0131nm\u0131\u015f brendl\u0259r\u0259 70-d\u0259n &ccedil;ox &ouml;lk\u0259d\u0259 texnologiya v\u0259 inteqr\u0259 olunmu\u015f h\u0259ll\u0259rl\u0259 biznesl\u0259rini inki\u015faf etdirm\u0259y\u0259 k&ouml;m\u0259k edirik. \u0130l boyu &ldquo;D&uuml;nyan\u0131n \u018fn Yax\u015f\u0131 \u0130\u015f Yerl\u0259ri&rdquo;, &ldquo;Karyera \u0130nki\u015faf\u0131 &uuml;&ccedil;&uuml;n \u018fn Yax\u015f\u0131 \u015eirk\u0259tl\u0259r&rdquo; v\u0259 &ldquo;\u018fn Yax\u015f\u0131 \u015eirk\u0259t M\u0259d\u0259niyy\u0259ti&rdquo; kimi m&uuml;kafatlarla tan\u0131nma\u011f\u0131m\u0131zdan q&uuml;rur duyuruq.<\/p>\\n<p>\u018fg\u0259r inki\u015faf etm\u0259k v\u0259 ilham almaq ist\u0259yirsinizs\u0259, <strong>evd\u0259n i\u015fl\u0259m\u0259 (home office)<\/strong> format\u0131nda M&uuml;\u015ft\u0259ri Xidm\u0259tl\u0259ri T\u0259msil&ccedil;isi olaraq texnologiya, maliyy\u0259, s\u0259yah\u0259t, moda, s\u0259hiyy\u0259 v\u0259 daha bir &ccedil;ox sah\u0259d\u0259 g\u0259l\u0259c\u0259yin brendl\u0259rini g&uuml;cl\u0259ndir\u0259n komandam\u0131z\u0131n bir hiss\u0259si olacaqs\u0131n\u0131z.<\/p>\\n<hr \/>\\n<h2>Bu rolda n\u0259 ed\u0259c\u0259ksiniz<\/h2>\\n<p>Komandam\u0131zda M&uuml;\u015ft\u0259ri Xidm\u0259tl\u0259ri T\u0259msil&ccedil;isi olaraq siz:<\/p>\\n<ul>\\n<li>D&uuml;nyan\u0131n \u0259n m\u0259\u015fhur sosial media t\u0259tbiql\u0259rind\u0259n birind\u0259 bacar\u0131qlar\u0131n\u0131z\u0131 inki\u015faf etdirm\u0259k imkan\u0131 qazanacaqs\u0131n\u0131z<\/li>\\n<li>M&uuml;\u015ft\u0259ri m&uuml;raci\u0259tl\u0259rini v\u0259 g&ouml;zl\u0259ntil\u0259rini n\u0259z\u0259rd\u0259n ke&ccedil;ir\u0259r\u0259k ehtiyac v\u0259 v\u0259ziyy\u0259tl\u0259rin\u0259 uy\u011fun cavablar ver\u0259c\u0259ksiniz<\/li>\\n<li>M&uuml;xt\u0259lif kanallar vasit\u0259sil\u0259 qar\u015f\u0131l\u0131ql\u0131 \u0259laq\u0259l\u0259ri idar\u0259 ed\u0259c\u0259k, m\u0259zmun idar\u0259&ccedil;iliyi v\u0259 moderasiyas\u0131n\u0131 h\u0259yata ke&ccedil;ir\u0259c\u0259ksiniz<\/li>\\n<li>\u0130nsanlar\u0131n h\u0259yat\u0131n\u0131 yax\u015f\u0131la\u015fd\u0131ran proqram t\u0259minatlar\u0131ndan istifad\u0259 etm\u0259yi &ouml;yr\u0259n\u0259c\u0259k v\u0259 bacar\u0131qlar\u0131n\u0131z\u0131 art\u0131racaqs\u0131n\u0131z<\/li>\\n<li>M&uuml;\u015ft\u0259ril\u0259rimiz &uuml;&ccedil;&uuml;n daha yax\u015f\u0131 marka t\u0259cr&uuml;b\u0259l\u0259ri yaradacaqs\u0131n\u0131z<\/li>\\n<\/ul>\\n<hr \/>\\n<h2>T\u0259l\u0259bl\u0259riniz<\/h2>\\n<p>Concentrix a\u015fa\u011f\u0131dak\u0131 x&uuml;susiyy\u0259tl\u0259r\u0259 sahibsinizs\u0259 sizin &uuml;&ccedil;&uuml;n ideal se&ccedil;imdir:<\/p>\\n<ul>\\n<li>Az\u0259rbaycan dilini s\u0259lis \u015f\u0259kild\u0259 dan\u0131\u015f\u0131rs\u0131n\u0131zsa<\/li>\\n<li>Proaktiv, &ouml;z&uuml;n&uuml; motivasiya ed\u0259n v\u0259 h\u0259ll y&ouml;n&uuml;ml&uuml;s&uuml;n&uuml;zs\u0259<\/li>\\n<li>N&ouml;vb\u0259li v\u0259 h\u0259ft\u0259sonu n&ouml;vb\u0259l\u0259rind\u0259 i\u015fl\u0259y\u0259 bilirsinizs\u0259<\/li>\\n<li>Yerli v\u0259 ya xarici orta m\u0259kt\u0259b v\u0259 ya daha y&uuml;ks\u0259k t\u0259hsil\u0259 sahibsinizs\u0259<\/li>\\n<\/ul>\\n<hr \/>\\n<h2>Siz\u0259 n\u0259 t\u0259klif edirik<\/h2>\\n<p>Bu v\u0259zif\u0259d\u0259 siz\u0259 unikal h\u0259yat t\u0259rzinizi d\u0259st\u0259kl\u0259y\u0259n &uuml;st&uuml;nl&uuml;kl\u0259r t\u0259qdim edirik:<\/p>\\n<ul>\\n<li>Tam v\u0259 ya yar\u0131m\u015ftat daimi \u0259m\u0259k m&uuml;qavil\u0259l\u0259ri (t\u0259cr&uuml;b\u0259niz\u0259 v\u0259 m&uuml;\u015ft\u0259ril\u0259rimizin ehtiyaclar\u0131na \u0259sas\u0259n raz\u0131la\u015fd\u0131r\u0131la bil\u0259r)<\/li>\\n<li>R\u0259qab\u0259tli \u0259m\u0259k haqq\u0131 v\u0259 performans bonusu<\/li>\\n<li>Dostunu t&ouml;vsiy\u0259 et (referans) bonus imkanlar\u0131<\/li>\\n<li>\u015eirk\u0259t v\u0259 layih\u0259 haqq\u0131nda tam &ouml;d\u0259ni\u015fli t\u0259liml\u0259r<\/li>\\n<li>Karyera inki\u015faf proqramlar\u0131, x&uuml;susi kurslar v\u0259 dil d\u0259rsl\u0259ri<\/li>\\n<\/ul>\\n<hr \/>\\n<h2>Concentrix b\u0259rab\u0259r imkanlar yaradan i\u015f\u0259g&ouml;t&uuml;r\u0259ndir<\/h2>\\n<p>Biz qlobal miqyasda bir komanda, bir \u015firk\u0259t olaraq q&uuml;rurla birl\u0259\u015fmi\u015fik. B&uuml;t&uuml;n namiz\u0259dl\u0259r &uuml;&ccedil;&uuml;n b\u0259rab\u0259r m\u0259\u015f\u011fulluq imkanlar\u0131n\u0131 v\u0259 ayr\u0131-se&ccedil;kilikd\u0259n v\u0259 zorak\u0131l\u0131qdan uzaq i\u015f m&uuml;hitini d\u0259st\u0259kl\u0259yirik. \u0130\u015f\u0259 q\u0259bul prosesl\u0259rimiz irqi m\u0259nsubiyy\u0259t, ya\u015f, cinsiyy\u0259t kimliyi, cinsi y&ouml;n&uuml;m, din, etnik m\u0259n\u015f\u0259, ail\u0259 v\u0259 ya valideyn statusu, milli m\u0259n\u015f\u0259, \u0259lillik v\u0259 ya q&uuml;vv\u0259d\u0259 olan qanunlarla qorunan h\u0259r hans\u0131 dig\u0259r statusdan as\u0131l\u0131 olmayaraq yaln\u0131z i\u015f t\u0259l\u0259bl\u0259rin\u0259 v\u0259 pe\u015f\u0259kar ixtisaslara \u0259saslan\u0131r.<\/p>\\n<hr \/>\\n<h2>\u0130\u015fl\u0259m\u0259 Uy\u011funlu\u011fu<\/h2>\\n<p>T&uuml;rkiy\u0259 qanunvericiliyin\u0259 uy\u011fun olaraq, yaln\u0131z T&uuml;rkiy\u0259d\u0259 qanuni \u015f\u0259kild\u0259 i\u015fl\u0259m\u0259k h&uuml;ququ olan namiz\u0259dl\u0259r bu v\u0259zif\u0259 &uuml;&ccedil;&uuml;n n\u0259z\u0259rd\u0259n ke&ccedil;iril\u0259c\u0259kdir.<\/p>\\n<\/div>\",\"ats_external_id\":\"TR-4604\",\"location\":\"Ankara, Ankara\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-17T02:59:12.021+03:00\",\"created_at\":\"2026-04-08T17:36:41.333+03:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-turkiye.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80NjA0?\",\"apply_url\":\"https:\/\/concentrix-turkiye.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80NjA0\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"tr\",\"remote_type\":\"wfh_flexible\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-turkiye\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":\"1\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"541\",\"campaign_id\":\"2179\",\"campaign_title\":\"GTM_NA_SA_Customer Service - River DE\",\"campaign_type\":\"job_application\",\"job_title\":\"German Speaking Customer Service Advisor\",\"street\":\"2 Ncondo Place, Ridgeside Drive, Umhlanga Ridge\",\"address\":\"2 Ncondo Place, Ridgeside Drive, Umhlanga Ridge\",\"city\":\"Durban\",\"state\":\"Kwazulu-Natal\",\"postal_code\":\"4319\",\"region\":\"Durban\",\"country\":\"South Africa\",\"short_description\":\"Join Concentrix Today!\",\"long_description\":\"<p data-pm-slice=\\\"1 1 []\\\">Our German-speaking Customer Service Advisors work on behalf of a global customer-centric company, supporting consumers from around the globe. Your new career will involve providing exceptional customer experiences, primarily through inbound calls.<\/p>\\n<p>You will be dealing with product orders, payments, missing orders, product information requests and recommendations. Even though this is a customer-focused role, you will be required to work towards performance-based targets actively.<\/p>\\n<p><strong>This&nbsp;Customer Support&nbsp;Advisor role at Concentrix is a great match if you:<\/strong><\/p>\\n<ul>\\n<li>Fluent in German <strong>(B2 level)<\/strong><\/li>\\n<li>Matric qualification<\/li>\\n<li>Ability to work rotational shifts <strong>(24hours)<\/strong><\/li>\\n<li>Are self-motivated and highly responsible<\/li>\\n<li>Strong attention to detail<\/li>\\n<li>PC Literate <strong>(Speed, accuracy and navigation)<\/strong><\/li>\\n<\/ul>\\n<p><strong>What is in it for you?<\/strong><\/p>\\n<p><strong>In this role, we offer benefits that help you support your unique lifestyle:<\/strong><\/p>\\n<ul>\\n<li>A monthly salary of <strong>R24&nbsp;000.<\/strong><\/li>\\n<li><strong>Choice between Medical Aid OR Medical Insurance.<\/strong>\\n<ul>\\n<li>Medical aid &ndash; Covers only the employee<\/li>\\n<li>Medical insurance &ndash; Covers employee and 2 dependents<\/li>\\n<\/ul>\\n<\/li>\\n<li><strong>Retirement Fund<\/strong>\\n<ul>\\n<li>2.5% employer contribution, 2.5% employee contributions&nbsp;<\/li>\\n<\/ul>\\n<\/li>\\n<li><strong>Subsidized transport<\/strong>\\n<ul>\\n<li>Subsidized transport is provided between the hours of 7 pm and 6 am - Employee will contribute a maximum of R350&nbsp;<\/li>\\n<\/ul>\\n<\/li>\\n<li>Fantastic Employee Assistance Programme (EAP)<\/li>\\n<li>Access to financial well-being sessions, will-writing sessions and stress management sessions<\/li>\\n<li>Team building and upskilling training opportunities<\/li>\\n<li>Interactive and inclusive company culture<\/li>\\n<li>Relocation package for candidates outside KZN on offer.<\/li>\\n<\/ul>\\n<p><strong>Expectations<\/strong>.<\/p>\\n<ul>\\n<li>Taking ownership of high-profile, escalated cases from beginning to resolution<\/li>\\n<li>Manage work orders within business SLA's<\/li>\\n<li>Proactively offer solutions to any issues or concerns that customers might face<\/li>\\n<li>Consistently applying agreed behavioural and compliance standards<\/li>\\n<li>Sharing knowledge and skills with other members of the team<\/li>\\n<li>Communicating new information that is relevant to the campaign to colleagues, customers and managers<\/li>\\n<li>Developing and maintaining current knowledge of the campaign<\/li>\\n<li>Ensuring first contact resolution at all times<\/li>\\n<li>Protecting information security and taking responsibility for highlighting any issues that you are made aware of by using the correct processes<\/li>\\n<li>Providing excellent customer experiences at all times<\/li>\\n<li>Verifying and updating customer information<\/li>\\n<li>Proactively offer solutions to any issues or concerns that customers might face<\/li>\\n<li>Your qualifications and experience<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Ready to make an impact?<\/strong> Bring your skills, drive, and ambition to <strong>Concentrix<\/strong> &mdash; where <strong>550,000+ game-changers across 70+ countries<\/strong> are proud to call us their <em>employer of choice<\/em>. <strong>Belong<\/strong> to a global community that celebrates individuality and diversity. <strong>Grow<\/strong> with the tools, support, and opportunities to become your best self. <strong>Thrive<\/strong>&nbsp;in a culture that champions your success&nbsp;<em>and<\/em> well-being. <strong>Unlock<\/strong> endless career possibilities and achieve greatness &mdash; together.<\/p>\\n<p><strong>Eligibility to work<\/strong><br \/>In accordance with South African law, only applicants who are legally authorised to work in SA will be considered for this position, and the appointment will be made in line with the company&rsquo;s EE Plan.<\/p>\\n<h4><strong>Disclaimer&nbsp;&nbsp; <\/strong><\/h4>\\n<p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p>\\n<p>Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.<\/p>\",\"ats_external_id\":\"ZA-2179\",\"location\":\"Durban, Durban\",\"job_type\":\"full_time\",\"salary\":\"24000\",\"salary_type\":\"monthly\",\"salary_currency\":\"ZAR\",\"updated_at\":\"2026-10-20T23:59:12.695Z\",\"created_at\":\"2026-04-08T15:00:29.393Z\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-uk.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTc5?\",\"apply_url\":\"https:\/\/concentrix-uk.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTc5\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":\"telecommunications\",\"contract_type\":\"permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-uk\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"28\",\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"3\",\"auto_call\":\"0\",\"on_erp_listing\":\"1\",\"recruitment_center_id\":\"3\",\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"542\",\"campaign_id\":\"2178\",\"campaign_title\":\"GTM_NA_SA_Customer Service - River NA\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Advisor\",\"street\":\"2 Ncondo Place, Ridgeside Drive, Umhlanga Ridge\",\"address\":\"2 Ncondo Place, Ridgeside Drive, Umhlanga Ridge\",\"city\":\"Durban\",\"state\":\"Kwazulu-Natal\",\"postal_code\":\"4319\",\"region\":\"Durban\",\"country\":\"South Africa\",\"short_description\":\"Take up the challenge and put your communication skills to the test; apply today!\",\"long_description\":\"<p data-pm-slice=\\\"1 1 []\\\">Are you a people person with a passion for helping others? We are seeking a Customer Service Representative to join our dynamic team of game-changers in our sunny <strong>Durban office!<\/strong><\/p>\\n<p>We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries.<\/p>\\n<p>In this role, you&rsquo;ll be working on an exciting international campaign as the customer&rsquo;s first point of contact. We want candidates who can be proactive in problem-solving while remaining empathetic to the customer&rsquo;s concerns or queries.<\/p>\\n<p><strong>Take up the challenge and put your communication skills to the test; apply today!<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Required experience<\/strong><\/p>\\n<ul>\\n<li>\\n<p>Minimum 6 months of customer service experience within a contact centre environment<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>Required qualifications<\/strong><br \/><strong>Concentrix is a great match if you have:<\/strong><\/p>\\n<ul>\\n<li>Matric <strong>(Essential)<\/strong><\/li>\\n<li>Clear criminal and credit record&nbsp;<\/li>\\n<li>English Proficiency, both written and spoken, at <strong>B2 Level<\/strong><\/li>\\n<li>High willingness to help customers, self-motivated, self-starting and self-assured<\/li>\\n<li>Good multitasking skills and the ability to work in a fast-paced environment<\/li>\\n<li>Excellent knowledge of effective customer service processes<\/li>\\n<li>Understanding of the Call Centre industry<\/li>\\n<li>Computer literacy &ndash; ability to speedily navigate multiple systems effectively<\/li>\\n<li>Attention to Detail<\/li>\\n<li>Availability to work shifts in a 24\/7 environment<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>What&rsquo;s in it for you<\/strong><br \/>In this role, we offer benefits that help you support your unique lifestyle:<\/p>\\n<ul>\\n<li>\\n<p>Monthly Basic salary of <strong>R6500<\/strong><\/p>\\n<\/li>\\n<li><strong>Choice between Medical Aid OR Medical Insurance.<\/strong>\\n<ul>\\n<li style=\\\"list-style-type: none;\\\">\\n<ul>\\n<li><strong>Medical aid<\/strong> &ndash; Covers only the employee<\/li>\\n<li><strong>Medical insurance<\/strong> &ndash; Covers employee and 2 dependents<\/li>\\n<\/ul>\\n<\/li>\\n<\/ul>\\n<\/li>\\n<li><strong>Retirement Fund<\/strong>\\n<ul>\\n<li style=\\\"list-style-type: none;\\\">\\n<ul>\\n<li>2.5% employer contribution, 2.5% employee contributions&nbsp;<\/li>\\n<\/ul>\\n<\/li>\\n<\/ul>\\n<\/li>\\n<li><strong>Subsidized transport<\/strong>\\n<ul>\\n<li style=\\\"list-style-type: none;\\\">\\n<ul>\\n<li>Subsidized transport is provided between the hours of 7 pm and 6 am - Employee will contribute a maximum of R350&nbsp;<\/li>\\n<\/ul>\\n<\/li>\\n<\/ul>\\n<\/li>\\n<li>\\n<p>Fantastic Employee Assistance Programme (EAP)<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>What you will do in this role:<\/strong><\/p>\\n<ul>\\n<li>Ensure timely and accurate resolution of customers&rsquo; concerns at the first point of contact within agreed service levels, targets and objectives<\/li>\\n<li>Accountable to close the customer query and ensuring a resolution or feedback<\/li>\\n<li>Check to ensure that appropriate changes were made to resolve customers' concerns<\/li>\\n<li>Keeps records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.<\/li>\\n<li>Promotes client products, services and solutions at all times<\/li>\\n<li><strong>Resolve customer queries related to:<\/strong>\\n<ul>\\n<li>Payment queries<\/li>\\n<li>Incorrect orders<\/li>\\n<li>Missing transactions&nbsp;<\/li>\\n<\/ul>\\n<\/li>\\n<\/ul>\\n<p><strong>Concentrix is an equal opportunity employer<\/strong><\/p>\\n<p>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/p>\\n<p><strong>Eligibility to work<\/strong><\/p>\\n<p>In accordance with South Africa&rsquo;s law, only applicants who are legally authorized to work in the SA will be considered for this position, and the appointment will be made in line with the company&rsquo;s EE Plan.<\/p>\\n<h4><strong>Disclaimer&nbsp;&nbsp; <\/strong><\/h4>\\n<p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p>\\n<p>Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.<\/p>\",\"ats_external_id\":\"ZA-2178\",\"location\":\"Durban, Durban\",\"job_type\":\"full_time\",\"salary\":\"6500\",\"salary_type\":\"monthly\",\"salary_currency\":\"ZAR\",\"updated_at\":\"2026-10-20T23:59:38.579Z\",\"created_at\":\"2026-04-08T14:39:03.980Z\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-uk.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTc4?\",\"apply_url\":\"https:\/\/concentrix-uk.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTc4\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":\"telecommunications\",\"contract_type\":\"permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-uk\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"16\",\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"3\",\"auto_call\":\"0\",\"on_erp_listing\":\"1\",\"recruitment_center_id\":\"6\",\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"1876\",\"campaign_id\":\"82\",\"campaign_title\":\"Conseiller client (F\/H) - Antananarivo -  Fran\u00e7ais\",\"campaign_type\":\"job_application\",\"job_title\":\"Conseiller client (F\/H) - Antananarivo -  Fran\u00e7ais\",\"street\":\"MDG Antananarivo - Zone ZITAL Ankorondrano - B\u00e2timent 15A - acc\u00e8s par Marais Masay\",\"address\":\"MDG Antananarivo - Zone ZITAL Ankorondrano - B\u00e2timent 15A - acc\u00e8s par Marais Masay\",\"city\":\"Antananarivo\",\"state\":\"Antananarivo\",\"postal_code\":\"101\",\"region\":\"Analamanga\",\"country\":\"Madagascar\",\"short_description\":\"Rejoignez une \u00e9quipe d\u00e9di\u00e9e \u00e0 l\u2019excellence de la relation client !\",\"long_description\":\"<p><strong>Qui sommes-nous ?<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p><em>Concentrix est une entreprise internationale implant&eacute;e dans plus de 70 pays. Sp&eacute;cialistes de l'am&eacute;lioration de l'exp&eacute;rience client et de l'optimisation des processus m&eacute;tiers, nous aidons les entreprises &agrave; se transformer et atteindre l'excellence, dans un environnement inclusif, collaboratif et innovant.<\/em><\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Votre mission en tant que Conseiller Client&egrave;le<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>Votre r&ocirc;le principal sera d&rsquo;&ecirc;tre l&rsquo;interlocuteur privil&eacute;gi&eacute; de nos clients. Vous aurez pour missions de :<\/p>\\n<ul>\\n<li>\\n<p>Accompagner prospects et clients dans la r&eacute;solution de probl&egrave;mes ou pour fournir des renseignements.<\/p>\\n<\/li>\\n<li>\\n<p>Contribuer activement &agrave; promouvoir notre image de marque et &agrave; d&eacute;velopper la satisfaction client.<\/p>\\n<\/li>\\n<li>\\n<p>G&eacute;rer efficacement les r&eacute;clamations.<\/p>\\n<\/li>\\n<li>\\n<p>&Ecirc;tre un ambassadeur de la satisfaction client !<\/p>\\n<\/li>\\n<li>\\n<p>Par quels moyens ? Des appels entrants, des mails, des courriers et, potentiellement, des interactions via les r&eacute;seaux sociaux. Pas de prospection t&eacute;l&eacute;phonique !<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Ce que nous vous offrons<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>Chez Concentrix, nous faisons de la valorisation de nos talents une priorit&eacute;. Voici les avantages uniques que nous proposons pour reconna&icirc;tre votre contribution :<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>R&eacute;mun&eacute;ration et avantages :<\/strong><\/p>\\n<ul>\\n<li>\\n<p>Un contrat CDI de 40 heures par semaine.<\/p>\\n<\/li>\\n<li>\\n<p>Une r&eacute;mun&eacute;ration variable selon vos r&eacute;sultats.<\/p>\\n<\/li>\\n<li>\\n<p>Une mutuelle sant&eacute; compl&eacute;mentaire &agrave; partir de votre 6&egrave;me mois d'int&eacute;gration<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Conditions de travail optimales :<\/strong><\/p>\\n<ul>\\n<li>\\n<p>Un repas complet &agrave; la cantine pour tous les jours de pr&eacute;sence<\/p>\\n<\/li>\\n<li>\\n<p>Un transport du retour assur&eacute; par l'entreprise<\/p>\\n<\/li>\\n<li>\\n<p>Une assurance compl&eacute;mentaire famille<\/p>\\n<\/li>\\n<li>\\n<p>Une formation initiale et continue<\/p>\\n<\/li>\\n<li>\\n<p>Un environnement de travail valorisant la qualit&eacute; de vie au travail<\/p>\\n<\/li>\\n<li>\\n<p>Des perspectives d&rsquo;&eacute;volution professionnelle<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Le profil recherch&eacute;<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>Nous recherchons des talents qui poss&egrave;dent :<\/p>\\n<ul>\\n<li>\\n<p>Ma&icirc;trisent parfaitement le fran&ccedil;ais, aussi bien &agrave; l&rsquo;&eacute;crit qu&rsquo;&agrave; l&rsquo;oral.<\/p>\\n<\/li>\\n<li>\\n<p>Poss&egrave;dent un excellent sens de la communication, sont organis&eacute;s, autonomes et adoptent une attitude positive.<\/p>\\n<\/li>\\n<li>\\n<p>Ma&icirc;trisent les outils digitaux et font preuve d'une curiosit&eacute; naturelle pour adopter de nouvelles technologies.<\/p>\\n<\/li>\\n<li>\\n<p>Une disponibilit&eacute; du lundi au dimanche sur une amplitude horaire de 24h\/24.<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Notre processus de recrutement<\/strong><\/p>\\n<p>1. Pr&eacute;qualification t&eacute;l&eacute;phonique (15 minutes) : une premi&egrave;re discussion avec un membre de l'&eacute;quipe recrutement pour valider les pr&eacute;requis du poste.<\/p>\\n<p><strong>En pr&eacute;sentiel :<\/strong><\/p>\\n<p>2. Entretien avec un membre de l'&eacute;quipe recrutement<\/p>\\n<p>3. Test de fran&ccedil;ais (45 minutes) : &eacute;valuation de vos comp&eacute;tences linguistiques.<\/p>\\n<p>4. Entretien de validation (30 minutes) : une discussion approfondie avec un membre de la production pour valider vos comp&eacute;tences et aligner vos ambitions avec notre culture.<\/p>\\n<p>&nbsp;<\/p>\\n<p>Pr&ecirc;t(e) &agrave; relever ce d&eacute;fi ? Rejoignez l&rsquo;aventure Concentrix, l&agrave; o&ugrave; innovation et satisfaction client se rencontrent !<\/p>\",\"ats_external_id\":\"MG-82\",\"location\":\"Antananarivo, Analamanga\",\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":\"\",\"salary_currency\":null,\"updated_at\":\"2026-10-21T01:59:13.310+02:00\",\"created_at\":\"2026-04-08T10:42:21.686+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC84Mg?\",\"apply_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC84Mg\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"permanent\",\"locale\":\"fr\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-france\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"5\",\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"1\",\"delay_between_two_applications\":\"1\",\"auto_call\":\"0\",\"on_erp_listing\":\"1\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"567\",\"campaign_id\":\"150\",\"campaign_title\":\"Tetovo\/IKEA\/German\",\"campaign_type\":\"job_application\",\"job_title\":\"Kundenberater:in in Tetovo - Globaler Einzelh\u00e4ndler\",\"street\":\"\",\"address\":\"\",\"city\":\"Tetovo\",\"state\":\"Municipality of Tetovo\",\"postal_code\":null,\"region\":null,\"country\":\"North Macedonia\",\"short_description\":\"Join Concentrix Today!\",\"long_description\":\"<p><strong>Aufgabenbereich<\/strong><\/p>\\n<ul>\\n<li>Sicherstellung, dass die erbrachten&nbsp;Callcenter-Dienstleistungen&nbsp;den vertraglich vereinbarten Leistungskennzahlen (KPIs) entsprechen.<\/li>\\n<li>Kl&auml;rung der Kundenanforderungen, gezieltes Hinterfragen des Verst&auml;ndnisses und Nutzung von&nbsp;Entscheidungshilfsmitteln&nbsp;und Ressourcen, um&nbsp;nicht-standardisierte&nbsp;oder unstrukturierte Kundenanliegen zu l&ouml;sen, die eine tiefere Kl&auml;rung oder konzeptionelles Denken erfordern.<\/li>\\n<li>Aktives Zuh&ouml;ren der Kundenbed&uuml;rfnisse und -anliegen, Empathie zeigen und gleichzeitig die Gelegenheit nutzen, eine positive Beziehung zum Kunden aufzubauen.<\/li>\\n<li>H&ouml;fliche, freundliche und professionelle Begr&uuml;&szlig;ung der Kunden gem&auml;&szlig; 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You will leverage your excellent communication skills to support our gaming community via email, chat, social media, and through our dedicated community platform.<\/p>\\n<p class=\\\"mb-2 whitespace-pre-wrap\\\">Are you looking for a role with a flexible work schedule that allows you to work from home, in a supportive and positive environment where you can grow professionally? Join one of the world&rsquo;s leading organizations dedicated to helping players find the perfect game to enjoy at any moment!<\/p>\\n<p><strong style=\\\"font-family: -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, Oxygen, Ubuntu, Cantarell, 'Open Sans', 'Helvetica Neue', sans-serif;\\\">What you need to have is:<\/strong><\/p>\\n<ul>\\n<li>\\n<p><strong>Spanish<\/strong> language skills (B2)<\/p>\\n<\/li>\\n<li>\\n<p>Experience in <strong>Social\/interactive games<\/strong>&nbsp;<\/p>\\n<\/li>\\n<li>\\n<p>Good typing and computer skills (MS Office, use of internet, e-mail and web-based applications)<\/p>\\n<\/li>\\n<li>\\n<p>Be organized, have decision-making and analytical skills<\/p>\\n<\/li>\\n<li>\\n<p>Readiness to work on shifts <strong>24\/7<\/strong><\/p>\\n<\/li>\\n<li>\\n<p>Team player with a great positive attitude and strong interpersonal skill<\/p>\\n<\/li>\\n<\/ul>\\n<p>\u202f<\/p>\\n<p><strong>What do you get from us?<\/strong><\/p>\\n<ul>\\n<li>\\n<p>Competitive salary<\/p>\\n<\/li>\\n<li>\\n<p>Work from Office<\/p>\\n<\/li>\\n<li>\\n<p>Fully paid training<\/p>\\n<\/li>\\n<li>\\n<p>Medical insurance<\/p>\\n<\/li>\\n<li>\\n<p>Life insurance<\/p>\\n<\/li>\\n<li>\\n<p>Performance bonus<\/p>\\n<\/li>\\n<li>\\n<p>Transportation allowance<\/p>\\n<\/li>\\n<li>\\n<p>Meal allowance<\/p>\\n<\/li>\\n<li>\\n<p>Various career development opportunities<\/p>\\n<\/li>\\n<li>\\n<p>Holiday pay<\/p>\\n<\/li>\\n<li>\\n<p>Team and Concentrix events<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>We can't wait to meet you!<\/strong><\/p>\\n<div>\\n<p><strong>Who&nbsp;are&nbsp;we?&nbsp;<\/strong><\/p>\\n<\/div>\\n<div>\\n<p>With 440,000 colleagues all over the world, we specialize in creating exceptional customer experiences and driving digital transformation for some of the world&rsquo;s biggest and best companies.&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>We&rsquo;re&nbsp;fanatical&nbsp;about&nbsp;our&nbsp;diverse&nbsp;and&nbsp;passionate&nbsp;people&nbsp;all&nbsp;across&nbsp;the&nbsp;world.&nbsp;We&nbsp;embrace&nbsp;all&nbsp;our&nbsp;different&nbsp;cultures,&nbsp;individualities,&nbsp;and&nbsp;personalities&nbsp;because&nbsp;we&nbsp;recognize&nbsp;that&nbsp;all&nbsp;our&nbsp;differences&nbsp;make&nbsp;us&nbsp;stronger&nbsp;together.&nbsp;Concentrix&nbsp;is&nbsp;an&nbsp;equal&nbsp;opportunity&nbsp;employer,&nbsp;and&nbsp;we&nbsp;process&nbsp;applicants&nbsp;without&nbsp;regard&nbsp;to&nbsp;disability,&nbsp;race,&nbsp;color,&nbsp;religion,&nbsp;gender,&nbsp;national&nbsp;origin,&nbsp;age,&nbsp;sexual&nbsp;orientation,&nbsp;gender&nbsp;identity&nbsp;or&nbsp;expression&nbsp;or&nbsp;any&nbsp;other&nbsp;characteristic.&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>We&nbsp;show&nbsp;our&nbsp;colleagues&nbsp;how&nbsp;important&nbsp;they&nbsp;are&nbsp;by&nbsp;showering&nbsp;them&nbsp;with&nbsp;perks,&nbsp;like&nbsp;a&nbsp;culture&nbsp;of&nbsp;belonging;&nbsp;clear&nbsp;paths&nbsp;for&nbsp;career&nbsp;development;&nbsp;professional&nbsp;support,&nbsp;coaching&nbsp;and&nbsp;mentorship&nbsp;programs;&nbsp;performance-based&nbsp;pay; a&nbsp;global&nbsp;network&nbsp;of&nbsp;lifelong&nbsp;friends&nbsp;and&nbsp;peers;&nbsp;and&nbsp;more! (Like,&nbsp;lots&nbsp;more.)<\/p>\\n<\/div>\\n<p>Location:<\/p>\\n<p>GEO Tbilisi - Vake Plaza 7th &amp; 8th Flrs, 72a Ilia Chavchavadze Avenue, 7th &amp; 8th Flrs<\/p>\",\"ats_external_id\":\"GE-43\",\"location\":\"Tbilisi, Tbilisi\",\"job_type\":\"\",\"salary\":null,\"salary_type\":\"\",\"salary_currency\":null,\"updated_at\":\"2026-06-27T03:59:10.945+04:00\",\"created_at\":\"2026-04-03T18:23:19.512+04:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-georgia.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80Mw?\",\"apply_url\":\"https:\/\/concentrix-georgia.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80Mw\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"es\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-georgia\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"1\",\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"1\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":\"0\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"1677\",\"campaign_id\":\"42\",\"campaign_title\":\"Perfect-World\/German\/Tbilisi\/Georgia\",\"campaign_type\":\"job_application\",\"job_title\":\"Online Support for Social\/Interactive games with German\",\"street\":null,\"address\":null,\"city\":\"Tbilisi\",\"state\":\"Tbilisi\",\"postal_code\":null,\"region\":\"Tbilisi\",\"country\":\"Georgia\",\"short_description\":\"Join Concentrix Today!\",\"long_description\":\"<p class=\\\"mb-2 whitespace-pre-wrap\\\"><strong>We are growing!<\/strong><\/p>\\n<p class=\\\"mb-2 whitespace-pre-wrap\\\">Our client brings people together by connecting them through their favorite social and interactive games, offering an engaging platform that users love to discover and enjoy.<\/p>\\n<p class=\\\"mb-2 whitespace-pre-wrap\\\">Would you like to be part of a team that supports a leading company in providing fun and interactive gaming experiences? You will leverage your excellent communication skills to support our gaming community via email, chat, social media, and through our dedicated community platform.<\/p>\\n<p class=\\\"mb-2 whitespace-pre-wrap\\\">Are you looking for a role with a flexible work schedule that allows you to work from home, in a supportive and positive environment where you can grow professionally? Join one of the world&rsquo;s leading organizations dedicated to helping players find the perfect game to enjoy at any moment!<\/p>\\n<p><strong style=\\\"font-family: -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, Oxygen, Ubuntu, Cantarell, 'Open Sans', 'Helvetica Neue', sans-serif;\\\">What you need to have is:<\/strong><\/p>\\n<ul>\\n<li>\\n<p><strong>German<\/strong> language skills (B2)<\/p>\\n<\/li>\\n<li>\\n<p>Experience in <strong>Social\/interactive games<\/strong>&nbsp;<\/p>\\n<\/li>\\n<li>\\n<p>Good typing and computer skills (MS Office, use of internet, e-mail and web-based applications)<\/p>\\n<\/li>\\n<li>\\n<p>Be organized, have decision-making and analytical skills<\/p>\\n<\/li>\\n<li>\\n<p>Readiness to work on shifts <strong>24\/7<\/strong><\/p>\\n<\/li>\\n<li>\\n<p>Team player with a great positive attitude and strong interpersonal skill<\/p>\\n<\/li>\\n<\/ul>\\n<p>\u202f<\/p>\\n<p><strong>What do you get from us?<\/strong><\/p>\\n<ul>\\n<li>\\n<p>Competitive salary<\/p>\\n<\/li>\\n<li>\\n<p>Work from Office<\/p>\\n<\/li>\\n<li>\\n<p>Fully paid training<\/p>\\n<\/li>\\n<li>\\n<p>Medical insurance<\/p>\\n<\/li>\\n<li>\\n<p>Life insurance<\/p>\\n<\/li>\\n<li>\\n<p>Performance bonus<\/p>\\n<\/li>\\n<li>\\n<p>Transportation allowance<\/p>\\n<\/li>\\n<li>\\n<p>Meal allowance<\/p>\\n<\/li>\\n<li>\\n<p>Various career development opportunities<\/p>\\n<\/li>\\n<li>\\n<p>Holiday pay<\/p>\\n<\/li>\\n<li>\\n<p>Team and Concentrix events<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>We can't wait to meet you!<\/strong><\/p>\\n<div>\\n<p><strong>Who&nbsp;are&nbsp;we?&nbsp;<\/strong><\/p>\\n<\/div>\\n<div>\\n<p>With 440,000 colleagues all over the world, we specialize in creating exceptional customer experiences and driving digital transformation for some of the world&rsquo;s biggest and best companies.&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>We&rsquo;re&nbsp;fanatical&nbsp;about&nbsp;our&nbsp;diverse&nbsp;and&nbsp;passionate&nbsp;people&nbsp;all&nbsp;across&nbsp;the&nbsp;world.&nbsp;We&nbsp;embrace&nbsp;all&nbsp;our&nbsp;different&nbsp;cultures,&nbsp;individualities,&nbsp;and&nbsp;personalities&nbsp;because&nbsp;we&nbsp;recognize&nbsp;that&nbsp;all&nbsp;our&nbsp;differences&nbsp;make&nbsp;us&nbsp;stronger&nbsp;together.&nbsp;Concentrix&nbsp;is&nbsp;an&nbsp;equal&nbsp;opportunity&nbsp;employer,&nbsp;and&nbsp;we&nbsp;process&nbsp;applicants&nbsp;without&nbsp;regard&nbsp;to&nbsp;disability,&nbsp;race,&nbsp;color,&nbsp;religion,&nbsp;gender,&nbsp;national&nbsp;origin,&nbsp;age,&nbsp;sexual&nbsp;orientation,&nbsp;gender&nbsp;identity&nbsp;or&nbsp;expression&nbsp;or&nbsp;any&nbsp;other&nbsp;characteristic.&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>We&nbsp;show&nbsp;our&nbsp;colleagues&nbsp;how&nbsp;important&nbsp;they&nbsp;are&nbsp;by&nbsp;showering&nbsp;them&nbsp;with&nbsp;perks,&nbsp;like&nbsp;a&nbsp;culture&nbsp;of&nbsp;belonging;&nbsp;clear&nbsp;paths&nbsp;for&nbsp;career&nbsp;development;&nbsp;professional&nbsp;support,&nbsp;coaching&nbsp;and&nbsp;mentorship&nbsp;programs;&nbsp;performance-based&nbsp;pay; a&nbsp;global&nbsp;network&nbsp;of&nbsp;lifelong&nbsp;friends&nbsp;and&nbsp;peers;&nbsp;and&nbsp;more! (Like,&nbsp;lots&nbsp;more.)<\/p>\\n<\/div>\\n<p>Location:<\/p>\\n<p>GEO Tbilisi - Vake Plaza 7th &amp; 8th Flrs, 72a Ilia Chavchavadze Avenue, 7th &amp; 8th Flrs<\/p>\",\"ats_external_id\":\"GE-42\",\"location\":\"Tbilisi, Tbilisi\",\"job_type\":\"\",\"salary\":null,\"salary_type\":\"\",\"salary_currency\":null,\"updated_at\":\"2026-06-29T03:59:04.934+04:00\",\"created_at\":\"2026-04-03T18:21:43.515+04:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-georgia.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80Mg?\",\"apply_url\":\"https:\/\/concentrix-georgia.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80Mg\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"de\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-georgia\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"1\",\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"1\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":\"0\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"1678\",\"campaign_id\":\"41\",\"campaign_title\":\"Perfect-World\/French\/Tbilisi\/Georgia\",\"campaign_type\":\"job_application\",\"job_title\":\"Online Support for Social\/Interactive games with French\",\"street\":null,\"address\":null,\"city\":\"Tbilisi\",\"state\":\"Tbilisi\",\"postal_code\":null,\"region\":\"Tbilisi\",\"country\":\"Georgia\",\"short_description\":\"Join Concentrix Today!\",\"long_description\":\"<p class=\\\"mb-2 whitespace-pre-wrap\\\"><strong>We are growing!<\/strong><\/p>\\n<p class=\\\"mb-2 whitespace-pre-wrap\\\">Our client brings people together by connecting them through their favorite social and interactive games, offering an engaging platform that users love to discover and enjoy.<\/p>\\n<p class=\\\"mb-2 whitespace-pre-wrap\\\">Would you like to be part of a team that supports a leading company in providing fun and interactive gaming experiences? You will leverage your excellent communication skills to support our gaming community via email, chat, social media, and through our dedicated community platform.<\/p>\\n<p class=\\\"mb-2 whitespace-pre-wrap\\\">Are you looking for a role with a flexible work schedule that allows you to work from home, in a supportive and positive environment where you can grow professionally? Join one of the world&rsquo;s leading organizations dedicated to helping players find the perfect game to enjoy at any moment!<\/p>\\n<p><strong style=\\\"font-family: -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, Oxygen, Ubuntu, Cantarell, 'Open Sans', 'Helvetica Neue', sans-serif;\\\">What you need to have is:<\/strong><\/p>\\n<ul>\\n<li>\\n<p><strong>French<\/strong> language skills (B2)<\/p>\\n<\/li>\\n<li>\\n<p>Experience in <strong>Social\/interactive games<\/strong>&nbsp;<\/p>\\n<\/li>\\n<li>\\n<p>Good typing and computer skills (MS Office, use of internet, e-mail and web-based applications)<\/p>\\n<\/li>\\n<li>\\n<p>Be organized, have decision-making and analytical skills<\/p>\\n<\/li>\\n<li>\\n<p>Readiness to work on shifts <strong>24\/7<\/strong><\/p>\\n<\/li>\\n<li>\\n<p>Team player with a great positive attitude and strong interpersonal skill<\/p>\\n<\/li>\\n<\/ul>\\n<p>\u202f<\/p>\\n<p><strong>What do you get from us?<\/strong><\/p>\\n<ul>\\n<li>\\n<p>Competitive salary<\/p>\\n<\/li>\\n<li>\\n<p>Work from Office<\/p>\\n<\/li>\\n<li>\\n<p>Fully paid training<\/p>\\n<\/li>\\n<li>\\n<p>Medical insurance<\/p>\\n<\/li>\\n<li>\\n<p>Life insurance<\/p>\\n<\/li>\\n<li>\\n<p>Performance bonus<\/p>\\n<\/li>\\n<li>\\n<p>Transportation allowance<\/p>\\n<\/li>\\n<li>\\n<p>Meal allowance<\/p>\\n<\/li>\\n<li>\\n<p>Various career development opportunities<\/p>\\n<\/li>\\n<li>\\n<p>Holiday pay<\/p>\\n<\/li>\\n<li>\\n<p>Team and Concentrix events<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>We can't wait to meet you!<\/strong><\/p>\\n<div>\\n<p><strong>Who&nbsp;are&nbsp;we?&nbsp;<\/strong><\/p>\\n<\/div>\\n<div>\\n<p>With 440,000 colleagues all over the world, we specialize in creating exceptional customer experiences and driving digital transformation for some of the world&rsquo;s biggest and best companies.&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>We&rsquo;re&nbsp;fanatical&nbsp;about&nbsp;our&nbsp;diverse&nbsp;and&nbsp;passionate&nbsp;people&nbsp;all&nbsp;across&nbsp;the&nbsp;world.&nbsp;We&nbsp;embrace&nbsp;all&nbsp;our&nbsp;different&nbsp;cultures,&nbsp;individualities,&nbsp;and&nbsp;personalities&nbsp;because&nbsp;we&nbsp;recognize&nbsp;that&nbsp;all&nbsp;our&nbsp;differences&nbsp;make&nbsp;us&nbsp;stronger&nbsp;together.&nbsp;Concentrix&nbsp;is&nbsp;an&nbsp;equal&nbsp;opportunity&nbsp;employer,&nbsp;and&nbsp;we&nbsp;process&nbsp;applicants&nbsp;without&nbsp;regard&nbsp;to&nbsp;disability,&nbsp;race,&nbsp;color,&nbsp;religion,&nbsp;gender,&nbsp;national&nbsp;origin,&nbsp;age,&nbsp;sexual&nbsp;orientation,&nbsp;gender&nbsp;identity&nbsp;or&nbsp;expression&nbsp;or&nbsp;any&nbsp;other&nbsp;characteristic.&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>We&nbsp;show&nbsp;our&nbsp;colleagues&nbsp;how&nbsp;important&nbsp;they&nbsp;are&nbsp;by&nbsp;showering&nbsp;them&nbsp;with&nbsp;perks,&nbsp;like&nbsp;a&nbsp;culture&nbsp;of&nbsp;belonging;&nbsp;clear&nbsp;paths&nbsp;for&nbsp;career&nbsp;development;&nbsp;professional&nbsp;support,&nbsp;coaching&nbsp;and&nbsp;mentorship&nbsp;programs;&nbsp;performance-based&nbsp;pay; a&nbsp;global&nbsp;network&nbsp;of&nbsp;lifelong&nbsp;friends&nbsp;and&nbsp;peers;&nbsp;and&nbsp;more! (Like,&nbsp;lots&nbsp;more.)<\/p>\\n<\/div>\\n<p>Location:<\/p>\\n<p>GEO Tbilisi - Vake Plaza 7th &amp; 8th Flrs, 72a Ilia Chavchavadze Avenue, 7th &amp; 8th Flrs<\/p>\",\"ats_external_id\":\"GE-41\",\"location\":\"Tbilisi, Tbilisi\",\"job_type\":\"\",\"salary\":null,\"salary_type\":\"\",\"salary_currency\":null,\"updated_at\":\"2026-06-05T03:59:10.309+04:00\",\"created_at\":\"2026-04-03T17:53:43.297+04:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-georgia.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80MQ?\",\"apply_url\":\"https:\/\/concentrix-georgia.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80MQ\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"fr\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-georgia\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"1\",\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"1\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":\"0\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"369\",\"campaign_id\":\"773\",\"campaign_title\":\"Electrolux | Polish | Katowice\",\"campaign_type\":\"job_application\",\"job_title\":\"Doradca \/ Doradczyni ds. Sprzeda\u017cy z j\u0119zykiem polskim \",\"street\":null,\"address\":null,\"city\":\"Katowice\",\"state\":\"Silesian Voivodeship\",\"postal_code\":\"40\",\"region\":\"\u015al\u0105skie\",\"country\":\"Poland\",\"short_description\":\"Apply with Concentrix\",\"long_description\":\"<p><strong>Twoja misja<\/strong><\/p>\\n<p>Zapewniasz klientom profesjonalne wsparcie \ud83d\udcac, a jednocze\u015bnie potrafisz dostrzec moment, w kt&oacute;rym warto zaproponowa\u0107 dodatkowe rozwi\u0105zania.<br \/><br \/><\/p>\\n<p>\ud83d\udd27 <strong>Na czym polega praca?<\/strong><\/p>\\n<p>&middot; sprzeda\u017c i doradztwo (kluczowy element): sprzeda\u017c produkt&oacute;w (finished goods) \ud83d\udecd\ufe0f, us\u0142ug serwisowych (fix &amp; repair) \ud83d\udd27, oferowanie rozszerzonej gwarancji \ud83d\udee1\ufe0f<\/p>\\n<p>&middot; finalizacja sprzeda\u017cy, osi\u0105ganie cel&oacute;w sprzeda\u017cowych \ud83d\udcac\u27a1\ufe0f\ud83d\udcb0<\/p>\\n<p>&middot; udzielanie jasnych i profesjonalnych informacji \ud83e\udde0<\/p>\\n<p>&middot; wsp&oacute;\u0142praca z zespo\u0142ami technicznymi, serwisowymi i produktowymi \ud83e\udd1d<\/p>\\n<p>&middot; kana\u0142y pracy: telefon (po\u0142\u0105czenia przychodz\u0105ce i wychodz\u0105ce) \ud83d\udcde, e-mail \ud83d\udce7, chat i social media \ud83d\udcac, SMS (linki zakupowe, vouchery, informacje) \ud83d\udcf2<\/p>\\n<p>&nbsp;<\/p>\\n<p>\ud83d\udd25 <strong>Kogo szukamy? Osoby, kt&oacute;ra:<\/strong><\/p>\\n<p>&middot; bardzo dobrze zna j\u0119zyk polski (C2) \ud83c\uddf5\ud83c\uddf1&nbsp;<\/p>\\n<p>&middot; potrafi budowa\u0107 relacje i szybko zdobywa\u0107 zaufanie \ud83e\udd1d<\/p>\\n<p>&middot; ma sprzeda\u017cowy mindset i potrafi rekomendowa\u0107, nie naciskaj\u0105c \ud83d\udca1<\/p>\\n<p>&middot; jest zorganizowana i potrafi pracowa\u0107 na wielu systemach jednocze\u015bnie \ud83e\udde9<\/p>\\n<p>&middot; dzia\u0142a zgodnie z procesami i dba o jako\u015b\u0107 \ud83d\udccb<br \/><br \/><\/p>\\n<p>\u2795 <strong>Mile widziane<\/strong><\/p>\\n<p>&middot; do\u015bwiadczenie w call center \/ customer support lub sprzeda\u017cy \ud83c\udfa7<\/p>\\n<p>&middot; znajomo\u015b\u0107 obs\u0142ugi reklamacji \u2696\ufe0f<\/p>\\n<p>&middot; podstawowa wiedza o prawach konsumenta<\/p>\",\"ats_external_id\":\"PL-773\",\"location\":\"Katowice, \u015al\u0105skie\",\"job_type\":\"full_time\",\"salary\":\"31.40\",\"salary_type\":\"hourly\",\"salary_currency\":\"PLN\",\"updated_at\":\"2026-09-20T01:59:03.638+02:00\",\"created_at\":\"2026-04-03T13:30:01.056+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83NzM?\",\"apply_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83NzM\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-poland\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"1\",\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"1\",\"auto_call\":\"0\",\"on_erp_listing\":\"0\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"569\",\"campaign_id\":\"143\",\"campaign_title\":\"GTM Sarajevo\/IKEA\/German \",\"campaign_type\":\"job_application\",\"job_title\":\"Kundenberater im gigantischen M\u00f6belunternehmen\",\"street\":\"BIH Sarajevo - Bulevar Me\u0161e Selimovi\u0107a 17a\",\"address\":\"BIH Sarajevo - Bulevar Me\u0161e Selimovi\u0107a 17a\",\"city\":\"Sarajevo\",\"state\":\"Sarajevo Canton\",\"postal_code\":\"71000\",\"region\":\"Federation of Bosnia and Herzegovina\",\"country\":\"Bosnia and Herzegovina\",\"short_description\":\"Join Concentrix Today! \",\"long_description\":\"<h2>Concentrix w&auml;chst &ndash; und am liebsten mit Dir!<\/h2>\\n<h2>Kundenberater im gigantischen M&ouml;belunternehmen<\/h2>\\n<p><strong><br \/>Aufgabenbereich<\/strong><\/p>\\n<ul>\\n<li>Sicherstellung, dass die erbrachten&nbsp;Support-Dienstleistungen&nbsp;den vertraglich vereinbarten Leistungskennzahlen (KPIs) entsprechen.<\/li>\\n<li>Kl&auml;rung der Kundenanforderungen, gezieltes Hinterfragen des Verst&auml;ndnisses und Nutzung von&nbsp;Entscheidungshilfsmitteln&nbsp;und Ressourcen, um&nbsp;nicht-standardisierte&nbsp;oder unstrukturierte Kundenanliegen zu l&ouml;sen, die eine tiefere Kl&auml;rung oder konzeptionelles Denken erfordern.<\/li>\\n<li>Aktives Zuh&ouml;ren der Kundenbed&uuml;rfnisse und -anliegen, Empathie zeigen und gleichzeitig die Gelegenheit nutzen, eine positive Beziehung zum Kunden aufzubauen.<\/li>\\n<li>H&ouml;fliche, freundliche und professionelle Begr&uuml;&szlig;ung der Kunden gem&auml;&szlig; den Callcenter-Verfahren und -Richtlinien.<\/li>\\n<li>Kontinuierliche Pflege eines umfassenden Wissens &uuml;ber die Produkte und\/oder Dienstleistungen des Kunden, um den bestm&ouml;glichen Service zu bieten.<\/li>\\n<li>Sicherstellung einer vollst&auml;ndigen und pr&auml;zisen Dokumentation aller Interaktionen, einschlie&szlig;lich der ordnungsgem&auml;&szlig;en Erfassung von Kontoinformationen in den Systemen.<\/li>\\n<li>Teilnahme an Initiativen zur Verbesserung der Kundenzufriedenheit und Optimierung der Support-Leistung.<\/li>\\n<li>Pflege eines umfassenden Wissens &uuml;ber Produkte und\/oder Services des Auftraggebers<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Dein Profil<\/strong><\/p>\\n<ul>\\n<li>H&ouml;flichkeit und eine ausgepr&auml;gte Kundenorientierung.<\/li>\\n<li>Geduld in allen Kundensituationen sowie ein stets freundlicher und professioneller Ton<\/li>\\n<li>Bereitschaft zur Arbeit im Schichtsystem (Rotationsschichten)<\/li>\\n<li>Je nach Standort und\/oder Projekt k&ouml;nnen zus&auml;tzliche Qualifikationen oder Erfahrungen erforderlich sein<\/li>\\n<li>Sehr gute schriftliche und m&uuml;ndliche Kommunikationsf&auml;higkeiten<\/li>\\n<li>Gute Kenntnisse im Umgang mit Computersystemen, Support-Software und MS Office.<\/li>\\n<li>&nbsp;<\/li>\\n<\/ul>\\n<p><strong>Was wir bieten<\/strong><\/p>\\n<ul>\\n<li>Homeoffice&nbsp;<\/li>\\n<li>Sichergestelltes Training f&uuml;r das selbstst&auml;ndige Arbeiten &bull; Aufstiegsm&ouml;glichkeiten &ndash; Karrierechancen &bull; Festgehalt 1700 BAM netto (inkl.Essensgeld und Fahrgeld)<\/li>\\n<li>Performancebonus 200 BAM netto<\/li>\\n<li>Moderne Arbeitsplatzausstattung<\/li>\\n<li>Schulungen und Programme zur beruflichen Weiterentwicklung<\/li>\\n<li>Verschiedene Boni<\/li>\\n<li>Empfehlungsbonus: 1.000 BAM netto f&uuml;r jede erfolgreiche Empfehlung einer Person, die bei Concentrix startet.<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\",\"ats_external_id\":\"BA-143\",\"location\":\"Sarajevo, Federation of Bosnia and Herzegovina\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"monthly\",\"salary_currency\":\"BAM\",\"updated_at\":\"2026-10-10T00:59:17.744+01:00\",\"created_at\":\"2026-04-03T09:24:31.990+01:00\",\"latitude\":\"43.8562586\",\"longitude\":\"18.4130763\",\"landing_page_url\":\"https:\/\/concentrix-dach2.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNDM?\",\"apply_url\":\"https:\/\/concentrix-dach2.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNDM\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":\"retail\",\"contract_type\":\"permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-dach2\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"4\",\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"2\",\"auto_call\":\"0\",\"on_erp_listing\":\"0\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"1679\",\"campaign_id\":\"40\",\"campaign_title\":\"Etraveli\/Spanish\/Tbilisi\/Georgia\",\"campaign_type\":\"job_application\",\"job_title\":\"Travel Support Agent with Spanish\",\"street\":null,\"address\":null,\"city\":\"Tbilisi\",\"state\":\"Tbilisi\",\"postal_code\":null,\"region\":\"Tbilisi\",\"country\":\"Georgia\",\"short_description\":\"Join Concentrix Today!\",\"long_description\":\"<p><strong>We are growing!<\/strong><\/p>\\n<p>Our new client is a leading global platform for flights, an air technology company with a presence across all continents. Their main goal is to deliver air tech solutions to any type of company facing the customer. We believe that great people are the key to a great solution that is why we are looking for the best Travel Support Agents. With your excellent expertise and communication skills, we can create a place where every customer can feel special.<\/p>\\n<p>The Travel Support Agent position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.<\/p>\\n<p><strong>Our lines are open 10:00a.m.-23:00 p.m. local time Mon-Sun to help you strike an excellent work-life balance!<\/strong><\/p>\\n<p><strong>Your typical day:<\/strong><\/p>\\n<ul>\\n<li>\\n<p>Ensure service delivered to our customers meets contractual Key Performance Indicator (&lsquo;KPIs&rsquo;)<\/p>\\n<\/li>\\n<li>\\n<p>Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p>\\n<\/li>\\n<li>\\n<p>Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p>\\n<\/li>\\n<li>\\n<p>Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p>\\n<\/li>\\n<li>\\n<p>Maintain basic knowledge of client products and\/or services<\/p>\\n<\/li>\\n<li>\\n<p>Prepare complete and accurate work including appropriately notating accounts as required<\/p>\\n<\/li>\\n<li>\\n<p>Participate in activities designed to improve customer satisfaction and business performance<\/p>\\n<\/li>\\n<li>\\n<p>Offer additional products and\/or services<\/p>\\n<\/li>\\n<li>\\n<p>Track, document and retrieve information in call tracking database<\/p>\\n<\/li>\\n<li>\\n<p>Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>What you need to have is:<\/strong><\/p>\\n<ul>\\n<li>\\n<p>B2 <strong>Spanish<\/strong>- both verbally and written<\/p>\\n<\/li>\\n<li>\\n<p>All training will be completed in&nbsp;<strong>English<\/strong>, so an advance level of the language is needed as well<\/p>\\n<\/li>\\n<li>\\n<p>Excellent communication and customer handling skills<\/p>\\n<\/li>\\n<li>\\n<p>At least 6 months of working experience in a customer service environment<\/p>\\n<\/li>\\n<li>\\n<p>Good typing and computer skills (MS Office, use of internet, e-mail and web-based applications)<\/p>\\n<\/li>\\n<li>\\n<p>Be organized, have problem-solving and analytical skills<\/p>\\n<\/li>\\n<li>\\n<p>Team player with a great attitude<\/p>\\n<\/li>\\n<li>\\n<p>High school education<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>What we offer?<\/strong><\/p>\\n<ul>\\n<li>\\n<p>Competitive salary<\/p>\\n<\/li>\\n<li>\\n<p>The training for the role will be conducted in the office, Hybrid working is possible after 6 months&nbsp;<\/p>\\n<\/li>\\n<li>\\n<p>Medical insurance<\/p>\\n<\/li>\\n<li>\\n<p>Life insurance<\/p>\\n<\/li>\\n<li>\\n<p>Performance bonus<\/p>\\n<\/li>\\n<li>\\n<p>Internet allowance<\/p>\\n<\/li>\\n<li>\\n<p>Meal vouchers<\/p>\\n<\/li>\\n<li>\\n<p>Various career development opportunities<\/p>\\n<\/li>\\n<li>\\n<p>Annual reward and recognition events<\/p>\\n<\/li>\\n<li>\\n<p>Holiday pay<\/p>\\n<\/li>\\n<li>\\n<p>Team and Concentrix events<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>We can't wait to meet you!<\/strong><\/p>\\n<div>\\n<p><strong>Who&nbsp;are&nbsp;we?&nbsp;<\/strong><\/p>\\n<\/div>\\n<div>\\n<p>With 440 000 colleagues all over the world, we specialize in creating exceptional customer experiences and driving digital transformation for some of the world&rsquo;s biggest and best companies.&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>We&rsquo;re&nbsp;fanatical&nbsp;about&nbsp;our&nbsp;diverse&nbsp;and&nbsp;passionate&nbsp;people&nbsp;all&nbsp;across&nbsp;the&nbsp;world.&nbsp;We&nbsp;embrace&nbsp;all&nbsp;our&nbsp;different&nbsp;cultures,&nbsp;individualities,&nbsp;and&nbsp;personalities&nbsp;because&nbsp;we&nbsp;recognize&nbsp;that&nbsp;all&nbsp;our&nbsp;differences&nbsp;make&nbsp;us&nbsp;stronger&nbsp;together.&nbsp;Concentrix&nbsp;is&nbsp;an&nbsp;equal&nbsp;opportunity&nbsp;employer,&nbsp;and&nbsp;we&nbsp;process&nbsp;applicants&nbsp;without&nbsp;regard&nbsp;to&nbsp;disability,&nbsp;race,&nbsp;color,&nbsp;religion,&nbsp;gender,&nbsp;national&nbsp;origin,&nbsp;age,&nbsp;sexual&nbsp;orientation,&nbsp;gender&nbsp;identity&nbsp;or&nbsp;expression&nbsp;or&nbsp;any&nbsp;other&nbsp;characteristic.&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>We&nbsp;show&nbsp;our&nbsp;colleagues&nbsp;how&nbsp;important&nbsp;they&nbsp;are&nbsp;by&nbsp;showering&nbsp;them&nbsp;with&nbsp;perks,&nbsp;like&nbsp;a&nbsp;culture&nbsp;of&nbsp;belonging;&nbsp;clear&nbsp;paths&nbsp;for&nbsp;career&nbsp;development;&nbsp;professional&nbsp;support,&nbsp;coaching&nbsp;and&nbsp;mentorship&nbsp;programs;&nbsp;performance-based&nbsp;pay; a&nbsp;global&nbsp;network&nbsp;of&nbsp;lifelong&nbsp;friends&nbsp;and&nbsp;peers;&nbsp;and&nbsp;more! (Like,&nbsp;lots&nbsp;more.)<\/p>\\n<\/div>\\n<p>Location:<\/p>\\n<p>GEO Tbilisi - Vake Plaza 7th &amp; 8th Flrs, 72a Ilia Chavchavadze Avenue, 7th &amp; 8th Flrs<\/p>\",\"ats_external_id\":\"GE-40\",\"location\":\"Tbilisi, Tbilisi\",\"job_type\":\"\",\"salary\":null,\"salary_type\":\"\",\"salary_currency\":null,\"updated_at\":\"2026-08-28T03:59:16.169+04:00\",\"created_at\":\"2026-04-01T14:02:13.457+04:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-georgia.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80MA?\",\"apply_url\":\"https:\/\/concentrix-georgia.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80MA\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-georgia\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"1\",\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"1\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":\"1\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"1486\",\"campaign_id\":\"133\",\"campaign_title\":\"Edenred\",\"campaign_type\":\"job_application\",\"job_title\":\"Consulente Outbound B2B - Full Time\",\"street\":null,\"address\":null,\"city\":\"Lecce\",\"state\":\"\",\"postal_code\":\"73100\",\"region\":\"Puglia\",\"country\":\"Italy\",\"short_description\":\"Join Concentrix Today!\",\"long_description\":\"<p data-pm-slice=\\\"1 1 []\\\"><strong>UNISCITI A NOI E FAI CRESCERE LA TUA CARRIERA!<\/strong><\/p>\\n<p>Sei pront* a entrare in un'azienda globale, dinamica e in rapidissima espansione, dove la tua crescita professionale &egrave; la nostra priorit&agrave;?<\/p>\\n<p><strong>CERCHIAMO TE!<\/strong><\/p>\\n<p>Aiutaci a offrire esperienze eccezionali nella <strong>creazione di opportunit&agrave; commerciali<\/strong> per uno dei nostri prestigiosi clienti. Unisciti a noi per contribuire al successo e alla crescita del nostro team!<\/p>\\n<p><strong>IL TUO RUOLO:<\/strong> Entrando nel nostro team cordiale e collaborativo, ti occuperai di:<\/p>\\n<ul>\\n<li><strong>Accogliere i clienti<\/strong>&nbsp;con un sorriso, creando un'atmosfera amichevole e professionale.<\/li>\\n<li><strong>Sviluppare relazioni strategiche<\/strong>&nbsp;per massimizzare ogni opportunit&agrave; di contatto e raggiungere i tuoi obiettivi.<\/li>\\n<li><strong>Essere un esperto<\/strong>&nbsp;dei servizi e prodotti del committente, garantendo un servizio clienti impeccabile.<\/li>\\n<\/ul>\\n<p><strong>COSA CERCHIAMO IN TE:<\/strong><\/p>\\n<ul>\\n<li>Diploma di Scuola Superiore (minimo richiesto).<\/li>\\n<li>Pregressa esperienza in ambito commerciale (per esempio: call back, presa appuntamenti)<\/li>\\n<li>Padronanza di Windows e Office.<\/li>\\n<li>Disponibilit&agrave; a lavorare 5 giorni a settimana (<strong>Lun-Ven 08:30\/17.00<\/strong>).<\/li>\\n<li>Motivazione e energia per lavorare nella nostra sede a Lecce (Viale del Risorgimento, 4).<\/li>\\n<\/ul>\\n<p><strong>COSA TI OFFRIAMO:<\/strong><\/p>\\n<ul>\\n<li>Contratto di Collaborazione: 8,65&euro; l'ora.<\/li>\\n<li><strong>Impegno full-time<\/strong> di 40 ore settimanali.<\/li>\\n<li><strong>Incentivi bonus<\/strong> al raggiungimento degli obiettivi.<\/li>\\n<li>Un ambiente di lavoro internazionale e stimolante, con aree relax.<\/li>\\n<li>Accesso h24 alla piattaforma di Linkedin Learning, con migliaia di corsi gratuiti per il tuo sviluppo professionale.<\/li>\\n<li>Un PC aziendale per supportare il tuo lavoro.<\/li>\\n<li>Formazione iniziale retribuita per garantirti il successo fin dall'inizio.<\/li>\\n<li><strong>Partenza a settembre.<\/strong><\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>NON ASPETTARE! CANDIDATI SUBITO!<\/strong><\/p>\\n<p>Unisciti a noi e fai la differenza !<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>CHI SIAMO<\/strong><\/p>\\n<p>Con 440.000 collaboratori in tutto il mondo, siamo specializzati nel fornire eccezionali esperienze di assistenza clienti e nel promuovere la trasformazione digitale per alcune delle pi&ugrave; importanti e migliori aziende del mercato globale. La storia di Concentrix &egrave; iniziata nel 2004 con poco pi&ugrave; di 20 persone.<\/p>\\n<p>Ci impegniamo per offrire pari opportunit&agrave; di impiego a tutte le candidate e tutti i candidati e per garantire un ambiente di lavoro privo di discriminazioni. Tutte le nostre pratiche di selezione si basano sulle esigenze aziendali, su requisiti specifici richiesti per la posizione e sulle qualifiche professionali, senza considerare razza, et&agrave;, identit&agrave; di genere, orientamento sessuale, religione, etnia, stato familiare o genitoriale, disabilit&agrave; o qualsiasi altra classificazione protetta dalle leggi nazionali applicabili.<\/p>\",\"ats_external_id\":\"IT-133\",\"location\":\"Lecce, Puglia\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-09-29T01:59:18.332+02:00\",\"created_at\":\"2026-04-01T10:30:39.254+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-italy.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMzM?\",\"apply_url\":\"https:\/\/concentrix-italy.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMzM\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"sales\",\"job_industry\":\"\",\"contract_type\":\"Permanent\",\"locale\":\"it\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-italy\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"1\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":\"0\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"1267\",\"campaign_id\":\"16471\",\"campaign_title\":\"Trainer II R1715832\",\"campaign_type\":\"job_application\",\"job_title\":\"Associate Training & Quality\",\"street\":\"MEX Mexico City Downtown Insurgentes\",\"address\":\"MEX Mexico City Downtown Insurgentes\",\"city\":\"Mexico City\",\"state\":\"Ciudad de Mexico\",\"postal_code\":\"03710\",\"region\":null,\"country\":\"Mexico\",\"short_description\":\"The Trainer II is responsible for delivering client focused training to address the new hire, product update and recursive training requirement of Concentrix  in support of client programs to ensure superior workforce preparation with best in class service and delivery.  This position requires attaining and maintaining certification in the Trainer Certification Program (101\/102), provides mentoring to Program Ready Trainers, curriculum review and modification as needed, and evaluation of training programs using various feedback methods.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/h2><ul><li>Responsible for day-to-day functional direction of agents within the program training classroom environment, including student progress monitoring for the duration of training, providing coaching and developmental feedback and readiness recommendations\u00a0\u00a0\u00a0 \u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/li><li>Utilize effective presentation and facilitation skills including creative training techniques and adult\/accelerated learning techniques using a variety of training delivery modalities in a classroom environment\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/li><li>Prepare and present training materials through classroom learning, hands on demonstrations, and supporting activities\u00a0\u00a0\u00a0\u00a0\u00a0<\/li><li>Accountable for achieving individual training performance metrics\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/li><li>Support and partner with Operations to transition of agents from training to production environment, ensuring competency levels meet business needs (where required)\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/li><li>Maintain relevant product knowledge for each account by taking calls, attending client and cross functional meetings (as needed), and side by side observations\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/li><li>Ensure effective, consistent communication with managers, peers, and other resource groups, including day-to-day informal interaction with clients<\/li><li>May support Instructional Design team in designing and developing training materials for various instructional delivery methods including; computer-based training, interactive, classroom training, and written job aids<\/li><li>Measure the effectiveness of training programs using various feedback methods \u2013 focus groups, interviews, and surveys that will lead to enhancement of training resources and programs based on results of evaluation\u00a0<\/li><li>Recommend curriculum modifications to Training Manager\/Supervisor on the basis of internal customer feedback and\/or Training Needs Analysis\u00a0<\/li><li>Participate and contribute to continuous learning culture by maintaining engagement on change management, product and services releases, policies, processes, and procedures\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/li><\/ul><p>\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/h2><ul><li>Bachelor&#39;s Degree in related field from a four-year college or university with two to four years of relevant experience preferred\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/li><li>Proven experience in training methodologies, and soft skills (communication skills, critical thinking, time management, team building, etc.)\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/li><li>Strong communication skills, both written and verbal\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/li><li>Proficient in\u00a0 Microsoft Office\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 \u00a0\u00a0<\/li><li>Demonstrated ability to multi-task, prioritize, and meet timelines on deliverable<\/li><li>Self-starter, sense of urgency, and works well under pressure\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/li><li>Strong attention to detail\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/li><li>Sense of professionalism and ability to develop good relationships\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/li><\/ul><p>\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/p><h2>Career Framework Role\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/h2><p>Requires knowledge and experience in own discipline; still acquiring higher level knowledge and skills<\/p><p>Analyzes possible solutions using standard procedures and principles<\/p><p>Builds knowledge of the organization, processes and customers Solves a range of straightforward problems<\/p><p>Receives a moderate level of guidance and direction<\/p><p><\/p><h2><b>Disclaimer\u00a0\u00a0 <\/b><\/h2><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p>\",\"ats_external_id\":\"R1715832\",\"location\":\"Mexico City, Ciudad de Mexico\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-12T20:33:42.362+08:00\",\"created_at\":\"2026-04-01T04:04:44.693+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNjQ3MQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MEX-Mexico-City-Downtown-Insurgentes\/Trainer-II_R1715832-1\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Training & Quality\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"740544c0a47f019234ac2177c10fe339\",\"descriptor\":\"Concentrix Services Mexico, S.A. de C.V.\",\"reference_id\":\"MCNMX\",\"organization_reference_id\":\"MCNMX\"},\"language\":[],\"location\":{\"city\":\"Mexico City\",\"state\":\"Ciudad de Mexico\",\"country\":{\"wid\":\"e2adff9272454660ac4fdb56fc70bb51\",\"iso2\":\"MX\",\"iso3\":\"MEX\",\"descriptor\":\"Mexico\",\"iso_numeric\":\"484\"},\"postal_code\":\"03710\",\"primary_location\":{\"id\":\"MX-MEX-INSUR-02\",\"wid\":\"a3545efa9088011d76d7029b1b070000\",\"descriptor\":\"MEX Mexico City Downtown Insurgentes\"}},\"languages\":null,\"recruiter\":{\"email\":{\"wid\":\"0e9a698ec93601022b9c09726b9d0005\",\"address\":\"maria.alvarez@concentrix.com\"},\"last_name\":\"\u00c1lvarez\",\"first_name\":\"Mar\u00eda\"},\"categories\":[{\"id\":\"CF Training and Quality\",\"wid\":\"0227dc387a0901126c9b06a7f765d17f\",\"descriptor\":\"Training & Quality\"}],\"recruiters\":[{\"id\":\"103424822\",\"wid\":\"c820ad8c972910323ab258cac70e0000\",\"descriptor\":\"Yumilaky Sauza Hern\u00e1ndez (103424822)\"},{\"id\":\"101922705\",\"wid\":\"8285d273b9d60101f3e22debab900000\",\"descriptor\":\"Mar\u00eda \u00c1lvarez (101922705)\"},{\"id\":\"101697356\",\"wid\":\"6b8098b2fb80018d9de0b1628d2ee944\",\"descriptor\":\"Maria Fernanda Almonaci Quintanar (101697356)\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC1671\",\"wid\":\"f9af6d7260980135868b52004f06d8d5\",\"descriptor\":\"Associate, Training & Quality\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-367095\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MEX-Mexico-City-Downtown-Insurgentes\/Trainer-II_R1715832-1\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MEX-Mexico-City-Downtown-Insurgentes\/Trainer-II_R1715832-1\/apply\",\"job_requisition_id\":\"R1715832\"}],\"organizations\":[{\"wid\":\"4f356d603062103eaaa08c0774dc0000\",\"descriptor\":\"W100O3 ByteDance CS - 980009378\",\"reference_id\":\"W100O3\",\"custom_reference_id\":\"W100O3\"},{\"wid\":\"f663f55ba276103e1c6111031a0a0000\",\"descriptor\":\"26058 - ByteDance - 980009378\",\"reference_id\":\"980009378\",\"custom_reference_id\":\"980009378\"}],\"pay_rate_type\":[],\"hiring_manager\":{\"email\":{\"wid\":\"f63fc2dfb608101dc8001632297f0000\",\"address\":\"roberto.herbert@concentrix.com\"},\"last_name\":\"Herbert\",\"first_name\":\"Roberto\"},\"category_groups\":[{\"id\":\"CF Training_Quality Group\",\"wid\":\"0227dc387a09017ceaef53bded65e5ef\",\"descriptor\":\"Training & Quality Group\"}],\"job_requisition\":{\"id\":\"R1715832\",\"wid\":\"3ca17bac56fa10214930a68c50250000\",\"descriptor\":\"R1715832 Associate Training & Quality (Open)\"},\"recruiter_group\":[{\"email\":{\"wid\":\"0e9a698ec93601022b9c09726b9d0005\",\"address\":\"maria.alvarez@concentrix.com\"},\"last_name\":\"\u00c1lvarez\",\"first_name\":\"Mar\u00eda\"},{\"email\":{\"wid\":\"89be4c3f95f7103275046e1feb550001\",\"address\":\"yumilaky.sauza@concentrix.com\"},\"last_name\":\"Sauza\",\"first_name\":\"Yumilaky\"}],\"requisition_type\":null,\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_10\",\"wid\":\"0227dc387a09013940c6f923e165de36\",\"descriptor\":\"Grade 10\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":null,\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"1268\",\"campaign_id\":\"16457\",\"campaign_title\":\"Associate, WFM Real Time Management R1718375\",\"campaign_type\":\"job_application\",\"job_title\":\"Associate, Real Time Management (Aspiring to be 100%)\",\"street\":\"COL Bogota - Mallplaza - Avenida Calle 19 # 28 - 80\",\"address\":\"COL Bogota - Mallplaza - Avenida Calle 19 # 28 - 80\",\"city\":\"Bogota\",\"state\":null,\"postal_code\":\"\u00a0111411\",\"region\":null,\"country\":\"Colombia\",\"short_description\":\"The Associate , Real Time Management is responsible for managing the intraday performance of one program or line of business within a\\nCall Center environment. This position will utilize monitoring systems to ensure appropriate staffing levels and agent availability to meet\\nclient expectations and Concentrix scheduling standards.\",\"long_description\":\"<div><p><b>Funciones esenciales\/Responsabilidades principales:<\/b><\/p><\/div><div><span><span>\u2022<\/span><\/span><span> Distribuye horarios de agentes precisos y oportunos.<\/span><\/div><div><span><span>\u2022<\/span><\/span><span> Ingresa correcciones y excepciones intrad\u00eda en los sistemas para el tiempo libre y las ausencias de los agentes.<\/span><\/div><div><span><span>\u2022<\/span><\/span><span> Supervisa el volumen entrante para detectar actividad inusual para garantizar que se satisfagan las necesidades de personal.<\/span><\/div><div><span><span>\u2022<\/span><\/span><span> Reconocer problemas de programaci\u00f3n anormales y escalarlos seg\u00fan sea necesario<\/span><\/div><div><span><span>\u2022<\/span><\/span><span> Inicia y coordina tickets de problemas y escala los problemas seg\u00fan sea necesario.<\/span><\/div><div><span><span>\u2022<\/span><\/span><span> Prepara informes est\u00e1ndar y ad hoc sobre la efectividad de la disponibilidad del agente.<\/span><\/div><div><span><span>\u2022<\/span><\/span><span> Supervisa y resuelve problemas de disponibilidad de los agentes a trav\u00e9s de comunicaciones cara a cara, tel\u00e9fonos y aplicaciones de mensajer\u00eda con los agentes y el centro de comando.<\/span><\/div><div><\/div><div><b>Elegibilidad<\/b><\/div><div><\/div><div><div><span><span>\u2022<\/span><\/span><span> Competente en Excel y otras herramientas de Microsoft Office<\/span><\/div><div><span><span>\u2022<\/span><\/span><span> Experiencia previa en \u00e1reas relacionadas.<\/span><\/div><div><span><span>\u2022<\/span><\/span><span> Capacidad para realizar m\u00faltiples tareas y cumplir con los plazos de entrega.<\/span><\/div><div><span><span>\u2022<\/span><\/span><span> Habilidades de comunicaci\u00f3n efectivas, tanto escritas como verbales.<\/span><\/div><div><span><span>\u2022<\/span><\/span><span> Orientado al detalle<\/span><\/div><div><span><span>\u2022<\/span><\/span><span> Orientado a resultados<\/span><\/div><div><span><span>\u2022<\/span><\/span><span> Aprende r\u00e1pido y es autodidacta.<\/span><\/div><div><span><span>\u2022<\/span><\/span><span> No se requiere t\u00edtulo de asociado en un campo relacionado, pero es una ventaja. <\/span><\/div><div><\/div><div><p><b>Pol\u00edticas internas de Plan Carrera (Solo para empleados activos)<\/b><\/p><ul><li><b>Los game-changers deben contar con la aprobaci\u00f3n de su supervisor inmediato para presentarse a la convocatoria.<\/b><\/li><li><b>Antig\u00fcedad m\u00ednima en la compa\u00f1\u00eda: 6 meses.<\/b><\/li><li><b>Desempe\u00f1o requerido: <\/b>KPIs o indicadores en meta para la unidad de negocio a la que pertenecen en los \u00faltimos 3 meses<b> (no promedio).<\/b><\/li><li><b>No debe tener acciones disciplinarias activas.<\/b><\/li><li><b>El game-changer s\u00f3lo puede participar en un proceso a la vez.<\/b><\/li><li><b>Cumplir con los itinerarios de aprendizaje de la Universidad Corporativa.<\/b><\/li><li><b>Debe permanecer al menos 6 meses en el puesto al que fue promovido recientemente, <\/b>para poder aplicar a otra convocatoria.<\/li><li>Si fue evaluado por el psic\u00f3logo de Plan Carrera para una vacante y no fue seleccionado<b>, debe esperar al menos 2 meses para volver a aplicar a ese mismo puesto del cual no pas\u00f3<\/b><\/li><li>El proceso se realiza y\/o fuera del horario laboral<b>, lo que implica que el game-changer debe estar disponible en su tiempo libre en caso de que lo requiramos.<\/b><\/li><li>Cualquier otra directriz que pueda surgir en el proceso de Plan Carrera debido a la legislaci\u00f3n de cada lugar o directrices del cliente se har\u00e1 constar dentro del procedimiento y plataforma 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Ent\u00e3o essa oportunidade pode representar uma nova etapa para sua carreira.<br \/><br \/>Na <b>Concentrix<\/b>, grandes experi\u00eancias come\u00e7am com pessoas. Cada intera\u00e7\u00e3o \u00e9 uma oportunidade de ouvir, compreender necessidades e oferecer suporte com empatia, clareza e agilidade.<br \/><br \/>Atuando em canais como <b>voz e chat<\/b>, voc\u00ea poder\u00e1 apoiar clientes em diferentes situa\u00e7\u00f5es, conduzir tratativas e contribuir para que cada solicita\u00e7\u00e3o seja acompanhada com aten\u00e7\u00e3o e foco em resolu\u00e7\u00e3o.<br \/><br \/>Mais do que atender, voc\u00ea vai desenvolver novas habilidades, trabalhar com tecnologia, colaborar com um time conectado e construir novas possibilidades para sua carreira como <b>game-changer<\/b>.<\/p><p><\/p><div>Conhe\u00e7a a oportunidade<\/div><div>Agente de Atendimento ao Cliente | Suporte | Curitiba\/PR - Presencial<\/div><p><b>No seu dia a dia, voc\u00ea ir\u00e1:<\/b><br \/><br \/>\u2022 Atender clientes por voz e chat, oferecendo suporte humanizado, claro e eficiente.<br \/>\u2022 Compreender d\u00favidas, necessidades e situa\u00e7\u00f5es apresentadas para orientar a melhor solu\u00e7\u00e3o.<br \/>\u2022 Conduzir tratativas com empatia, agilidade, senso de prioridade e foco em resolu\u00e7\u00e3o.<br \/>\u2022 Registrar informa\u00e7\u00f5es em sistema com precis\u00e3o e aten\u00e7\u00e3o aos detalhes.<br \/>\u2022 Acompanhar solicita\u00e7\u00f5es e contribuir para que cada demanda seja conduzida at\u00e9 sua resolu\u00e7\u00e3o.<br \/>\u2022 Utilizar diferentes sistemas, ferramentas digitais e recursos de atendimento.<br \/>\u2022 Contribuir para uma experi\u00eancia positiva, simples e resolutiva em cada intera\u00e7\u00e3o.<br \/>\u2022 Trabalhar em colabora\u00e7\u00e3o com o time para garantir qualidade e buscar melhorias cont\u00ednuas.<br \/>\u2022 Desenvolver suas habilidades em um ambiente din\u00e2mico, tecnol\u00f3gico e focado em pessoas.<\/p><p><\/p><div>REMUNERA\u00c7\u00c3O MENSAL<\/div><div>A partir de R$ 2.200,00 &#43; vari\u00e1vel<\/div><div>Al\u00e9m do sal\u00e1rio fixo, voc\u00ea poder\u00e1 receber remunera\u00e7\u00e3o vari\u00e1vel conforme os resultados, crit\u00e9rios e regras da opera\u00e7\u00e3o, ampliando seu potencial de ganhos.<\/div><p><\/p><div>Remunera\u00e7\u00e3o e jornada<\/div><p><b>Remunera\u00e7\u00e3o fixa:<\/b> a partir de R$ 2.200,00<br \/><b>Remunera\u00e7\u00e3o vari\u00e1vel:<\/b> conforme resultados, crit\u00e9rios e regras da opera\u00e7\u00e3o<br \/><b>Escala:<\/b> 5x2, com defini\u00e7\u00e3o dos dias de trabalho e folga conforme a opera\u00e7\u00e3o<br \/><b>Turnos:<\/b> diferentes hor\u00e1rios dispon\u00edveis, com confirma\u00e7\u00e3o durante o processo seletivo conforme a necessidade da opera\u00e7\u00e3o<br \/><b>Treinamento:<\/b> remunerado<br \/><b>Modelo de trabalho:<\/b> presencial<br \/><b>Local:<\/b> unidade Concentrix em Curitiba\/PR<\/p><p><\/p><div>Benef\u00edcios para apoiar sua jornada<\/div><div>Na Concentrix, queremos que voc\u00ea tenha suporte para cuidar do seu bem-estar, apoiar sua fam\u00edlia, continuar aprendendo e construir novas possibilidades para sua carreira.<\/div><p><b>Mais flexibilidade para sua rotina<\/b><br \/>\u2022 VA\/VR flex\u00edvel, em cart\u00e3o de ampla aceita\u00e7\u00e3o<br \/><br \/><b>Cuidado com voc\u00ea e sua fam\u00edlia<\/b><br \/>\u2022 Assist\u00eancia m\u00e9dica e odontol\u00f3gica<br \/>\u2022 Seguro de vida<br \/>\u2022 Aux\u00edlio creche\/bab\u00e1 para crian\u00e7as de at\u00e9 2 anos, conforme os crit\u00e9rios de elegibilidade<br \/><br \/><b>Aprendizado e novas possibilidades<\/b><br \/>\u2022 Descontos e parcerias com faculdades e cursos de idiomas<br \/>\u2022 Oportunidades para desenvolver habilidades em atendimento, comunica\u00e7\u00e3o e relacionamento com clientes<br \/>\u2022 Desenvolvimento profissional em um ambiente din\u00e2mico, tecnol\u00f3gico e colaborativo<br \/>\u2022 Plano de carreira com possibilidade de candidatura a posi\u00e7\u00f5es internas a partir de 3 meses, conforme performance, requisitos da oportunidade e disponibilidade de vagas<br \/><br \/><b>Um ambiente pensado para boas experi\u00eancias<\/b><br \/>\u2022 Espa\u00e7os modernos e acolhedores<br \/>\u2022 \u00c1reas de descompress\u00e3o com salas de jogos e TV<br \/>\u2022 Ambiente colaborativo, com troca de experi\u00eancias e trabalho em equipe<\/p><p><\/p><div>O que buscamos em voc\u00ea<\/div><p>\u2022 Ensino m\u00e9dio completo<br \/>\u2022 18 anos ou mais<br \/>\u2022 Boa comunica\u00e7\u00e3o oral e escrita<br \/>\u2022 Escuta ativa, empatia e foco em solu\u00e7\u00e3o<br \/>\u2022 Boa digita\u00e7\u00e3o e facilidade para utilizar sistemas simult\u00e2neos<br \/>\u2022 Familiaridade com tecnologia e disposi\u00e7\u00e3o para aprender novos processos<br \/>\u2022 Organiza\u00e7\u00e3o, senso de prioridade e aten\u00e7\u00e3o aos detalhes<br \/>\u2022 Perfil colaborativo e comprometido com a experi\u00eancia do cliente<br \/>\u2022 Disponibilidade para trabalhar em diferentes turnos, conforme a necessidade da opera\u00e7\u00e3o<br \/>\u2022 Disponibilidade para trabalhar presencialmente em Curitiba<br \/>\u2022 Experi\u00eancia com atendimento por voz e\/ou chat ser\u00e1 considerada um diferencial<\/p><p><\/p><div>Como funciona o processo seletivo?<\/div><p>Nosso processo seletivo \u00e9 simples e pensado para conhecer melhor o seu perfil:<br \/><br \/><b>Inscri\u00e7\u00e3o \u2192 Provas e testes obrigat\u00f3rios \u2192 Entrevista \u2192 Fase final<\/b><br \/><br \/>As avalia\u00e7\u00f5es s\u00e3o essenciais para continuar no processo seletivo. Reserve um momento tranquilo para realiz\u00e1-las com aten\u00e7\u00e3o e siga todas as orienta\u00e7\u00f5es apresentadas.<br \/><br \/>Depois de se inscrever, acompanhe seus canais de contato. Nosso time poder\u00e1 enviar orienta\u00e7\u00f5es por e-mail, telefone ou WhatsApp.<\/p><p><\/p><div>Diversidade que transforma experi\u00eancias<\/div><p>Na Concentrix, acreditamos que diferentes hist\u00f3rias, habilidades e perspectivas ajudam a criar experi\u00eancias ainda melhores.<br \/><br \/>Esta oportunidade tamb\u00e9m est\u00e1 aberta para pessoas com defici\u00eancia. Queremos construir um ambiente acolhedor, diverso e colaborativo, onde cada pessoa possa contribuir com seu potencial.<br \/><br \/>Se precisar de algum recurso de acessibilidade para participar do processo seletivo, informe essa necessidade ao nosso time durante o contato.<br \/><br \/><b>Queremos proporcionar uma experi\u00eancia de sele\u00e7\u00e3o respeitosa, acolhedora e acess\u00edvel.<\/b><\/p><p><\/p><div>Por que dar o pr\u00f3ximo passo com a Concentrix?<\/div><p>Aqui, seu talento para ajudar pessoas pode se transformar em novas habilidades, experi\u00eancias e possibilidades para sua carreira.<br \/><br \/>Voc\u00ea poder\u00e1 atuar em um ambiente que conecta pessoas e tecnologia, colaborar com um time diverso e contribuir para experi\u00eancias que fazem a diferen\u00e7a no dia a dia dos clientes.<br \/><br \/>Cada atendimento ser\u00e1 uma oportunidade de aprender, aprimorar sua comunica\u00e7\u00e3o e fortalecer sua experi\u00eancia profissional em uma posi\u00e7\u00e3o com remunera\u00e7\u00e3o diferenciada.<br \/><br \/><b>Se voc\u00ea quer aprender, evoluir e construir uma carreira com impacto, queremos conhecer voc\u00ea.<\/b><br \/><br \/><b>Candidate-se agora e venha construir sua jornada como game-changer com a Concentrix Brasil.<\/b><\/p><p><\/p><div>Transforme desafios. Crie solu\u00e7\u00f5es. 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Benalmar Local 12\",\"address\":\"ESP Benalm\u00e1dena Costa - Plaza Solymar, C.C. Benalmar Local 12\",\"city\":\"Benalm\u00e1dena Costa\",\"state\":\"Malaga\",\"postal_code\":\"29630\",\"region\":null,\"country\":\"Spain\",\"short_description\":\"  \",\"long_description\":\"<p><\/p><p>Er du skarp til at levere kundeservice og har du sans for mersalg? Bliv kundeservicer\u00e5dgiver for Bonnier i Malaga!\u00a0<\/p><p><\/p><p>I vores Bonnier afdeling i <b>Benalmadena <\/b>st\u00e5r vi for serviceoplevelsen til vores glade abonnementer. Vi er et af Nordens mest kendte mediebrands...\u00a0<\/p><p>Blandt andet Illustreret Videnskab, Historie, og Bo Bedre. Vi har fokus p\u00e5 specialmedier, og vi l\u00f8ser vores kunders udfordringer, samt skr\u00e6ddersyer specialtilbud for at forbedre deres oplevelse.\u00a0<\/p><p>\u00a0\u00a0<\/p><p>Din prim\u00e6re arbejdsopgave som kundeservecemedarbejder vil v\u00e6re, at h\u00e5ndtere indg\u00e5ende opkald fra kunder, hvor du bl.a hj\u00e6lper med leverance, betaling samt diverse l\u00f8sninger. Det er vigtigt, at du lytter til vores kunder. Du skal v\u00e6re nysgerrig omkring indholdet i vores blade, for at v\u00e6re s\u00e5 proaktiv og im\u00f8dekommende som muligt. Vi bel\u00f8nner vores trofaste kunder med skr\u00e6ddersyede tilbud, hvilket du skal f\u00f8le, som noget helt naturligt.\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><p>\u00d8nsker du en arbejsdag indenfor kundeservice, hvor hver dag er forskellig?\u00a0\u00a0\u00a0\u00a0<\/p><p>Medens du ikke h\u00e5ndterer indg\u00e5ende opkald samt diverse kontoropgaver, s\u00e5 vil der v\u00e6re tid til, at du fordyber dig i Bonniers produkter. Det er en stor del af rollen, at man besidder en nysgerrighed og nyder at l\u00e6se de mange forskellige magasiner. Vi holder os ikke til drejeb\u00f8ger samt manuskripter, s\u00e5 man skal v\u00e6re kreativ for at hj\u00e6lpe kunden bedst muligt.\u00a0<\/p><p>\u00a0\u00a0<\/p><p>Du vil blive en del af et lille, kompetent, og hyggeligt team, hvor der altid er god stemning! Du vil udvikle dine kommunikative kompetencer og samtidig opn\u00e5 en bred viden. Vi p\u00e5sk\u00f8nner altid et godt stykke arbejde. Vi s\u00f8rger for du bliver udfordret i rollen. Kvaliteten af dit arbejde vil direkte afspejles af afdelingens og din individuelle m\u00e5l, og vi vil altid hj\u00e6lpe hinanden med at levere god service. Du har mulighed for selv at p\u00e5virke din l\u00f8n gennem provision!\u00a0<\/p><p>\u00a0\u00a0<\/p><p>Du skal have interesse for mersalg til vores trofaste kunder, s\u00e5 de ikke g\u00e5r glip af vores gode tilbud.\u00a0<\/p><p>\u00a0\u00a0<\/p><p>Som person er du en...\u00a0<\/p><p>-\u00a0 som \u00f8nsker at give den bedste kundeserviceoplevelse\u00a0<\/p><p>-\u00a0 der str\u00e6ber efter resultater \u2013 du er engageret, ambiti\u00f8s, og m\u00e5lrettet omkring dit arbejde\u00a0<\/p><p>-\u00a0 som nyder at t\u00e6nke logisk, ud af boksen, og tager gerne imod en udfordring\u00a0<\/p><p>-\u00a0 du taler og skriver flydende dansk, samt kundskab i engelsk korrespondance\u00a0<\/p><p>\u00a0\u00a0<\/p><p>Vi tilbyder uddannelsesprogram inden for salg, kundepleje og personlig udvikling og...\u00a0<\/p><p>- Attraktiv l\u00f8npakke med grundl\u00f8n og provision uden tag\u00a0<\/p><p>- Betalt tr\u00e6ning gennem hele forl\u00f8bet, samt mentorforl\u00f8b i de f\u00f8rste 3 m\u00e5neder\u00a0<\/p><p>- Mulighed for selv at forme din karriere hos Webhelp\u00a0<\/p><p>- Et modent og seri\u00f8st team i hjertet af Benalm\u00e1dena\u00a0<\/p><p>\u00a0\u00a0<\/p><p>Mulighed for at arbejde hjemmefra i Spanien en del af arbejdstiden efter opl\u00e6ringsperioden.\u00a0<\/p><p>\u00a0\u00a0<\/p><p>START: Tiltr\u00e6delse hurtigst muligt\u00a0<\/p><p>\u00a0\u00a0<\/p><p>ARBEJDSTIDER: Mandag-Torsdag 9-17 og Fredag 9-16 (39 timer \/ uge). Det er en heltidsstilling men for ret person er vi \u00e5bne for deltid efter opl\u00e6rningsprocessen om det f\u00f8les relevant.\u00a0<\/p><p>\u00a0\u00a0<\/p><p>LOKATION: Benalm\u00e1dena, Malaga\u00a0<\/p><p>\u00a0\u00a0<\/p><p>Bonnier Publications inkluderer magasinerne: G\u00f8r Det Selv, I FORM, Illustreret Videnskab, Historie, Bo Bedre, Komputer for Alle,\u00a0 Bolig Magasinet, Costume, Magasinet Liv, Bil Magasinet, Digital Foto, Wype\u00a0<\/p><p>\u00a0\u00a0<\/p><p>Bogserier: Historie \u00c5rbog, Illustreret Videnskabs \u00c5rsbog, Europa i Flammer, Historiens St\u00f8rste G\u00e5der, Bil Revyen, Brugte Dr\u00f8mmebiler, \u00c5rets Biler, MC Revyen.\u00a0<\/p><p>\u00a0\u00a0<\/p><p>Digitale produkter: Historie Digitalt, G\u00f8r Det Selv Digitalt, I FORM Digitalt, Illustreret Videnskab Digitalt, samt Wype.<\/p><p>R1712083<\/p>\",\"ats_external_id\":\"R1718965\",\"location\":\"Benalm\u00e1dena Costa, Malaga\",\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":\"\",\"salary_currency\":null,\"updated_at\":\"2026-10-12T14:58:02.273+02:00\",\"created_at\":\"2026-03-31T14:04:24.496+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMzA?\",\"apply_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMzA\/apply?\",\"head_count\":\"300\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"CLOSED\",\"wid\":\"8ce1be24e0e743929d9ae78aa55bad04\",\"descriptor\":\"Closed\"},\"company\":{\"wid\":\"5991564aab53101ac0b5a0a29aa30000\",\"descriptor\":\"Concentrix Spain NWE Services, S.L.U.\",\"reference_id\":\"WES03\",\"organization_reference_id\":\"WES03\"},\"language\":[],\"location\":{\"city\":\"Benalm\u00e1dena Costa\",\"state\":\"Malaga\",\"country\":{\"wid\":\"bd34c524a6a04ae6915f5d96fa086199\",\"iso2\":\"ES\",\"iso3\":\"ESP\",\"descriptor\":\"Spain\",\"iso_numeric\":\"724\"},\"postal_code\":\"29630\",\"primary_location\":{\"id\":\"ES-BEN-SOLYM-01\",\"wid\":\"580a3f4cbe54101d479ba6e23c080000\",\"descriptor\":\"ESP Benalm\u00e1dena Costa - Plaza Solymar, C.C. 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P\u0159idejte se k na\u0161emu t\u00fdmu z\u00e1kaznick\u00e9 technick\u00e9 podpory a pom\u00e1hejte z\u00e1kazn\u00edk\u016fm s pou\u017e\u00edv\u00e1n\u00edm modern\u00edch elektronick\u00fdch za\u0159\u00edzen\u00ed.<\/i><\/p><p><b>Hled\u00e1me nov\u00e9 kolegy, kte\u0159\u00ed cht\u011bj\u00ed rozv\u00edjet sv\u00e9 komunika\u010dn\u00ed i technick\u00e9 dovednosti v mezin\u00e1rodn\u00edm prost\u0159ed\u00ed.<\/b><\/p><p><br \/><b>Co bude va\u0161\u00ed n\u00e1pln\u00ed pr\u00e1ce<\/b><\/p><ul><li>Komunikace se z\u00e1kazn\u00edky prost\u0159ednictv\u00edm telefonu, e-mailu a chatu<\/li><li>Pomoc s technick\u00fdmi dotazy k elektronick\u00fdm za\u0159\u00edzen\u00edm (nap\u0159. telefony, tablety, TV, dom\u00e1c\u00ed spot\u0159ebi\u010de)<\/li><li>Diagnostika probl\u00e9m\u016f a hled\u00e1n\u00ed vhodn\u00e9ho \u0159e\u0161en\u00ed<\/li><li>Evidence a spr\u00e1va z\u00e1kaznick\u00fdch po\u017eadavk\u016f v intern\u00edch syst\u00e9mech<\/li><li>Sledov\u00e1n\u00ed pr\u016fb\u011bhu oprav a \u0159e\u0161en\u00ed reklamac\u00ed<\/li><li>Vyu\u017e\u00edv\u00e1n\u00ed n\u00e1stroj\u016f pro vzd\u00e1lenou diagnostiku za\u0159\u00edzen\u00ed<\/li><\/ul><p><br \/><b>Koho hled\u00e1me<\/b><\/p><ul><li>V\u00fdborn\u00e1 znalost \u010de\u0161tiny nebo sloven\u0161tiny (slovem i p\u00edsmem)<\/li><li>angli\u010dtina v\u00fdhodou<\/li><li>Dobr\u00e9 komunika\u010dn\u00ed schopnosti a proz\u00e1kaznick\u00fd p\u0159\u00edstup<\/li><li>Z\u00e1jem o technologie a chu\u0165 u\u010dit se nov\u00e9 v\u011bci<\/li><li>Schopnost \u0159e\u0161it probl\u00e9my a pracovat s v\u00edce informacemi najednou<\/li><li>Z\u00e1kladn\u00ed orientace v pr\u00e1ci na po\u010d\u00edta\u010di<\/li><li>Zku\u0161enost ze z\u00e1kaznick\u00e9 podpory je v\u00fdhodou, nikoli podm\u00ednkou<\/li><\/ul><p><br \/><b>Co v\u00e1m nab\u00eddneme<\/b><\/p><ul><li>Pln\u00fd \u00favazek (38,75 hodiny t\u00fddn\u011b)<\/li><li>Hybridn\u00ed re\u017eim pr\u00e1ce (kombinace pr\u00e1ce z kancel\u00e1\u0159e a z domova)<\/li><li>Kompletn\u00ed za\u0161kolen\u00ed \u2013 2 t\u00fddny \u0161kolen\u00ed &#43; 1 t\u00fdden praxe s podporou t\u00fdmu<\/li><li>Stabiln\u00ed zam\u011bstn\u00e1n\u00ed v mezin\u00e1rodn\u00ed spole\u010dnosti<\/li><li>Stravenky a benefitn\u00ed body<\/li><li>Mo\u017enost profesn\u00edho rozvoje a kari\u00e9rn\u00edho r\u016fstu<\/li><li>P\u0159\u00e1telsk\u00e9 pracovn\u00ed prost\u0159ed\u00ed a t\u00fdmovou podporu<\/li><li>25 dn\u00ed dovolen\u00e9<\/li><\/ul><p><br \/><b>Pracovn\u00ed doba:<\/b><\/p><p>Pond\u011bl\u00ed \u2013 P\u00e1tek: 08:00 \u2013 20:00<br \/>Sobota \u2013 Ned\u011ble: 09:00 \u2013 20:00<\/p><p><br \/><b>N\u00e1stup<\/b><br \/>kv\u011bten 2026<br \/><br \/>&#x1f4e9; Zaujala v\u00e1s tato p\u0159\u00edle\u017eitost?<\/p><p><br \/>Po\u0161lete n\u00e1m sv\u016fj \u017eivotopis a sta\u0148te se sou\u010d\u00e1st\u00ed t\u00fdmu, kter\u00fd pom\u00e1h\u00e1 z\u00e1kazn\u00edk\u016fm vyu\u017e\u00edvat technologie naplno.<\/p><p><\/p>\",\"ats_external_id\":\"R1718917\",\"location\":\"Brno\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-17T01:59:04.293+02:00\",\"created_at\":\"2026-03-31T12:52:28.843+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83NjY?\",\"apply_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83NjY\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-poland\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":null,\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"1877\",\"campaign_id\":\"79\",\"campaign_title\":\"Conseiller Client - Service Client- Cotonou - Fran\u00e7ais\",\"campaign_type\":\"job_application\",\"job_title\":\"Conseiller Client - Cotonou - Fran\u00e7ais\",\"street\":null,\"address\":null,\"city\":\"Cotonou\",\"state\":\"Littoral Department\",\"postal_code\":null,\"region\":\"Cotonou\",\"country\":\"Benin\",\"short_description\":\"Rejoignez l\u2019\u00e9quipe Concentrix d\u00e8s aujourd\u2019hui.\",\"long_description\":\"<p><strong>Qui sommes-nous ?<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p><em>Concentrix est une entreprise internationale implant&eacute;e dans plus de 70 pays. Sp&eacute;cialistes de l'am&eacute;lioration de l'exp&eacute;rience client et de l'optimisation des processus m&eacute;tiers, nous aidons les entreprises &agrave; se transformer et atteindre l'excellence, dans un environnement inclusif, collaboratif et innovant.<\/em><\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Votre mission en tant que Conseiller Client&egrave;le<\/strong><\/p>\\n<p>Votre r&ocirc;le principal sera d&rsquo;&ecirc;tre l&rsquo;interlocuteur privil&eacute;gi&eacute; de nos clients. Vous aurez pour missions de :<\/p>\\n<p>&middot; Accompagner prospects et clients dans la r&eacute;solution de probl&egrave;mes ou pour fournir des renseignements.<\/p>\\n<p>&middot; Contribuer activement &agrave; promouvoir notre image de marque et &agrave; d&eacute;velopper la satisfaction client.<\/p>\\n<p>&middot; G&eacute;rer efficacement les r&eacute;clamations.<\/p>\\n<p>&middot; &Ecirc;tre un ambassadeur de la satisfaction client !<\/p>\\n<p>&nbsp;<\/p>\\n<p>Par quels moyens ? Des appels entrants, des mails, des courriers et, potentiellement, des interactions via les r&eacute;seaux sociaux. Pas de prospection t&eacute;l&eacute;phonique !<\/p>\\n<p><strong>Ce que nous vous offrons:<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>Chez Concentrix, nous faisons de la valorisation de nos talents une priorit&eacute;. Voici les avantages uniques que nous proposons pour reconna&icirc;tre votre contribution :<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>&middot; R&eacute;mun&eacute;ration et avantages :<\/strong><\/p>\\n<p>o Une r&eacute;mun&eacute;ration variable selon vos r&eacute;sultats.<\/p>\\n<p>o Un contrat de 35 heures par semaine.<\/p>\\n<p>o Une mutuelle d&rsquo;entreprise prise en charge &agrave; hauteur de 80%<\/p>\\n<p>o Un remboursement des transports en commun &agrave; hauteur de 60%<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>&middot; Conditions de travail optimales :<\/strong><\/p>\\n<p>o Une formation initiale et continue.<\/p>\\n<p>o Un environnement de travail valorisant la qualit&eacute; de vie au travail.<\/p>\\n<p>o Des perspectives d&rsquo;&eacute;volution professionnelle.<\/p>\\n<p>&nbsp;<\/p>\\n<p><u><strong>Le profil recherch&eacute;:<\/strong><\/u><\/p>\\n<p>&nbsp;<\/p>\\n<p>Nous recherchons des talents qui poss&egrave;dent :<\/p>\\n<p>&middot; Ma&icirc;trisent parfaitement le fran&ccedil;ais, aussi bien &agrave; l&rsquo;&eacute;crit qu&rsquo;&agrave; l&rsquo;oral. \ud83d\udde3\ufe0f<\/p>\\n<p>&middot; Poss&egrave;dent un excellent sens de la communication, sont organis&eacute;s, autonomes et adoptent une attitude positive. \ud83d\udca1<\/p>\\n<p>&middot; Ma&icirc;trisent les outils digitaux et font preuve d'une curiosit&eacute; naturelle pour adopter de nouvelles technologies. \ud83d\udda5\ufe0f<\/p>\\n<p>&middot; Une disponibilit&eacute; du lundi au samedi sur une amplitude horaire de 8h00 &agrave; 20h.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Notre processus de recrutement:<\/strong><\/p>\\n<p>1. Pr&eacute;qualification t&eacute;l&eacute;phonique : une premi&egrave;re discussion avec un membre de l'&eacute;quipe recrutement pour valider les pr&eacute;requis du poste.<\/p>\\n<p>En pr&eacute;sentiel :<\/p>\\n<p>2. Pr&eacute;sentation collective, r&eacute;ponse &agrave; vos questions et passations de tests &eacute;crits (fran&ccedil;ais et informatique)<\/p>\\n<p>3. Entretien individuel (30 minutes) : une discussion approfondie avec un membre de notre &eacute;quipe recrutement pour valider vos comp&eacute;tences et aligner vos ambitions avec notre culture.<\/p>\\n<p>&nbsp;<\/p>\\n<p>Pr&ecirc;t(e) &agrave; relever ce d&eacute;fi ? Rejoignez l&rsquo;aventure Concentrix, l&agrave; o&ugrave; innovation et satisfaction client se rencontrent ! \ud83d\ude80<\/p>\",\"ats_external_id\":\"BJ-79\",\"location\":\"Cotonou, Cotonou\",\"job_type\":\"\",\"salary\":null,\"salary_type\":\"\",\"salary_currency\":null,\"updated_at\":\"2026-10-21T01:59:13.302+02:00\",\"created_at\":\"2026-03-31T11:35:16.436+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83OQ?\",\"apply_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83OQ\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"fr\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-france\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"8\",\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"1\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":\"1\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"1656\",\"campaign_id\":\"816\",\"campaign_title\":\"GTM \/ HU \/ P\u00c9C \/ W@H \/ DB \/ Hungarian\",\"campaign_type\":\"job_application\",\"job_title\":\"Home office - N\u00e9met nyelv\u0171 banking support munkat\u00e1rs (m\/w\/d)\",\"street\":\"R\u00e1k\u00f3czi \u00fat 60\",\"address\":\"R\u00e1k\u00f3czi \u00fat 60\",\"city\":\"P\u00e9cs\",\"state\":null,\"postal_code\":\"7621\",\"region\":\"Baranya\",\"country\":\"Hungary\",\"short_description\":\"Dolgozz otthonr\u00f3l Magyarorsz\u00e1gon \u2013 jelentkezz m\u00e9g ma!\",\"long_description\":\"<div>\\n<div>\\n<h4><strong>Power your game-changing career&nbsp;<\/strong><\/h4>\\n<\/div>\\n<div>\\n<p><strong>Olyan&nbsp;munk&aacute;t&nbsp;keresel,&nbsp;amely&nbsp;illik&nbsp;hozz&aacute;d&nbsp;&eacute;s&nbsp;az&nbsp;&eacute;letedhez<\/strong><strong>?<\/strong> Akkor&nbsp;ez&nbsp;a&nbsp;munka&nbsp;pont&nbsp;a&nbsp;megfelel\u0151&nbsp;sz&aacute;modra.&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p data-pm-slice=\\\"1 1 []\\\"><strong>N&eacute;met nyelv\u0171 banking support munkat&aacute;rsk&eacute;nt (m\/w\/d)<\/strong> te leszel az els\u0151 sz&aacute;m&uacute; kapcsolattart&oacute; k&uuml;l&ouml;nb&ouml;z\u0151 telefonos vagy &iacute;r&aacute;sbeli &uuml;gyf&eacute;lmegkeres&eacute;sek eset&eacute;ben.<\/p>\\n<\/div>\\n<div>\\n<p><strong>M&eacute;gpedig&nbsp;az&nbsp;al&aacute;bbi&nbsp;&aacute;ltal&aacute;nos&nbsp;felt&eacute;telekkel:<\/strong>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p data-pm-slice=\\\"1 1 []\\\">Rugalmas kezd&eacute;s | Teljes- vagy r&eacute;szmunkaid\u0151 min. heti 30 &oacute;r&aacute;t&oacute;l | 100% home office Magyarorsz&aacute;gon | <span data-olk-copy-source=\\\"MessageBody\\\">Rugalmas munkaid\u0151: h&eacute;tf\u0151 &ndash; szombat 07:00 &eacute;s 22:00 &oacute;ra, vas&aacute;rnap 08:00 &eacute;s 22:00 &oacute;ra k&ouml;z&ouml;tt<\/span> | 5-napos munkarend | Inbound | Nyelvtud&aacute;s: n&eacute;met &ndash; C1 | Hat&aacute;rozatlan id\u0151re<\/p>\\n<\/div>\\n<div>\\n<p>&nbsp;<\/p>\\n<p><strong>Mindez &ouml;sszeegyeztethet\u0151 a mindennapjaiddal?<\/strong> T&ouml;k&eacute;letes! Akkor most rajtunk a sor - olvass tov&aacute;bb, &eacute;s hagyd, hogy meggy\u0151zz&uuml;nk t&eacute;ged, &eacute;pp&uacute;gy ahogyan mi is nap mint nap meggy\u0151zz&uuml;k a munkat&aacute;rsainkat. Az olyan d&iacute;jak is ezt bizony&iacute;tj&aacute;k, mint p&eacute;ld&aacute;ul a &bdquo;Global Best Places to Work&rdquo;.&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>&nbsp;<\/p>\\n<p><strong>Szakmai&nbsp;&eacute;s&nbsp;szem&eacute;lyes&nbsp;fejl\u0151d&eacute;s<\/strong>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>A karriered sikereit n&aacute;lunk k&ouml;zvetlen&uuml;l is megtapasztalhatod\u202f - a legt&ouml;bb vezet\u0151nk a saj&aacute;t sorainkb&oacute;l ker&uuml;l ki!&nbsp;<\/p>\\n<\/div>\\n<div>\\n<h4><strong>Feladataid&nbsp;<\/strong><\/h4>\\n<\/div>\\n<div>\\n<p data-pm-slice=\\\"1 3 []\\\">Banking support csapatunk &uuml;gyf&eacute;lkapcsolati tan&aacute;csad&oacute;jak&eacute;nt (m\/w\/d) az al&aacute;bbi feladatok v&aacute;rnak r&aacute;d:<\/p>\\n<ul>\\n<li><strong>Az &uuml;gyfelek megkeres&eacute;seinek &eacute;s k&eacute;r&eacute;seinek kezel&eacute;se<\/strong>, valamint a lehet\u0151 legjobb &uuml;gyf&eacute;l&eacute;lm&eacute;ny biztos&iacute;t&aacute;sa.<\/li>\\n<li><strong>Banking support&nbsp;<\/strong>munkat&aacute;rsk&eacute;nt els\u0151 kapcsolattart&oacute;k&eacute;nt seg&iacute;ted az &uuml;gyfeleket&nbsp;<strong>telefonon&nbsp;<\/strong>k&uuml;l&ouml;nb&ouml;z\u0151 banki &uuml;gyekben, p&eacute;ld&aacute;ul:<\/li>\\n<li><strong>Seg&iacute;ts&eacute;gny&uacute;jt&aacute;s a mobilalkalmaz&aacute;s be&aacute;ll&iacute;t&aacute;s&aacute;ban<\/strong>&nbsp;&eacute;s haszn&aacute;lat&aacute;ban<\/li>\\n<li>T&aacute;mogat&aacute;s a&nbsp;<strong>telefonos &eacute;s online bank<\/strong>&nbsp;haszn&aacute;lat&aacute;hoz<\/li>\\n<li><strong>Bankk&aacute;rty&aacute;kkal kapcsolatos &uuml;gyint&eacute;z&eacute;s<\/strong>&nbsp;(tilt&aacute;s, felold&aacute;s, csere)<\/li>\\n<li><strong>Fizet&eacute;si megb&iacute;z&aacute;sok<\/strong>&nbsp;r&ouml;gz&iacute;t&eacute;se &eacute;s tov&aacute;bb&iacute;t&aacute;sa<\/li>\\n<li>Adathal&aacute;szati (phishing) esetek felv&eacute;tele &eacute;s dokument&aacute;l&aacute;sa<strong>.<\/strong><\/li>\\n<li><strong>Az &uuml;gyint&eacute;z&eacute;sek pontos r&ouml;gz&iacute;t&eacute;se<\/strong>&nbsp;a rendszerben, valamint tov&aacute;bb&iacute;t&aacute;sa a bank illet&eacute;kes r&eacute;szlegei fel&eacute;<\/li>\\n<li>Sz&uuml;ks&eacute;g eset&eacute;n az&nbsp;<strong>&uuml;gyfelek &aacute;tir&aacute;ny&iacute;t&aacute;sa<\/strong>&nbsp;a megfelel\u0151 szakmai ter&uuml;lethez, illetve id\u0151pont egyeztet&eacute;s bankfi&oacute;ki &uuml;gyint&eacute;z&eacute;shez.<\/li>\\n<\/ul>\\n<\/div>\\n<\/div>\\n<div>\\n<div>\\n<h4><strong>A&nbsp;profilod&nbsp;<\/strong><\/h4>\\n<\/div>\\n<div>\\n<p data-pm-slice=\\\"1 3 []\\\">A Concentrix t&ouml;k&eacute;letesen illik hozz&aacute;d, amennyiben:<\/p>\\n<ul>\\n<li><strong>K&iacute;v&aacute;l&oacute; N&Eacute;MET nyelvtud&aacute;ssal (C1)<\/strong>&nbsp;rendelkezel sz&oacute;ban &eacute;s &iacute;r&aacute;sban<\/li>\\n<li><strong>J&oacute; kommunik&aacute;ci&oacute;<\/strong>s k&eacute;szs&eacute;ged van&nbsp;<strong>&uuml;gyf&eacute;lk&ouml;zpont&uacute;<\/strong>&nbsp;szeml&eacute;lettel, &eacute;s k&eacute;pes vagy a vev\u0151kkel bar&aacute;ts&aacute;gosan, partnerk&eacute;nt kommunik&aacute;lni.<\/li>\\n<li>A<strong>&nbsp;home office munkav&eacute;gz&eacute;shez sz&uuml;ks&eacute;ges k&ouml;r&uuml;lm&eacute;nyek<\/strong>et biztos&iacute;tani tudod vagy sz&iacute;vesen dolgozol a&nbsp;<strong>p&eacute;csi irod&aacute;nkban<\/strong>.<\/li>\\n<li><strong>Nem idegen sz&aacute;modra a csapatmunka&nbsp;<\/strong>&eacute;s az &uuml;gyf&eacute;lorient&aacute;lts&aacute;g<\/li>\\n<li><strong>Magabiztosan&nbsp;<\/strong>haszn&aacute;lod a&nbsp;<strong>sz&aacute;m&iacute;t&oacute;g&eacute;pet<\/strong><\/li>\\n<li><strong>Rugalmasan tudod v&aacute;llalni a m\u0171szakokat<\/strong>&nbsp;az &uuml;gyf&eacute;lszolg&aacute;lat nyitvatart&aacute;si idej&eacute;ben (h&eacute;tf\u0151t\u0151l szombatig 07:00 &eacute;s 22:00 &oacute;ra k&ouml;z&ouml;tt, vas&aacute;rnap 08:00 &eacute;s 22:00 &oacute;ra k&ouml;z&ouml;tt)<\/li>\\n<li>Nyitott vagy a folyamatos fejl\u0151d&eacute;sre &eacute;s tanul&aacute;sra.<\/li>\\n<\/ul>\\n<p>Ide&aacute;lis esetben:<\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>M&aacute;r&nbsp;rendelkezel kor&aacute;bbi tapasztalattal &uuml;gyf&eacute;lszolg&aacute;latban, call centerben, vagy banki ter&uuml;leten.<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<div>\\n<p><strong>Szeretettel&nbsp;v&aacute;rjuk&nbsp;a&nbsp;p&aacute;lyam&oacute;dos&iacute;t&oacute;kat&nbsp;&eacute;s&nbsp;a&nbsp;munk&aacute;ba&nbsp;visszat&eacute;r\u0151ket&nbsp;is!<\/strong> Ha&nbsp;&uacute;gy&nbsp;&eacute;rzed,&nbsp;hogy&nbsp;nem&nbsp;felelsz&nbsp;meg&nbsp;minden&nbsp;krit&eacute;riumnak,&nbsp;akkor&nbsp;is&nbsp;v&aacute;rjuk&nbsp;jelentkez&eacute;sed. Minden&nbsp;t\u0151l&uuml;nk&nbsp;telhet\u0151t&nbsp;megtesz&uuml;nk,&nbsp;hogy&nbsp;megfelel\u0151&nbsp;&aacute;ll&aacute;st&nbsp;k&iacute;n&aacute;ljunk&nbsp;neked&nbsp;-&nbsp;f&uuml;ggetlen&uuml;l&nbsp;att&oacute;l,&nbsp;hogy&nbsp;ez&nbsp;az&nbsp;a&nbsp;poz&iacute;ci&oacute;&nbsp;vagy&nbsp;egy&nbsp;m&aacute;sik.&nbsp;<\/p>\\n<\/div>\\n<div>\\n<h4><strong>Juttat&aacute;saink&nbsp;<\/strong><\/h4>\\n<\/div>\\n<\/div>\\n<div>\\n<div>\\n<p data-pm-slice=\\\"1 3 []\\\">Ebben a poz&iacute;ci&oacute;ban olyan juttat&aacute;sokat k&iacute;n&aacute;lunk, amelyek t&aacute;mogatj&aacute;k az egyedi &eacute;letviteledet:<\/p>\\n<ul>\\n<li>Szeretn&eacute;nk hossz&uacute; t&aacute;von egy&uuml;tt dolgozni veled, ez&eacute;rt&nbsp;<strong>hat&aacute;rozatlan idej\u0171 szerz\u0151d&eacute;s<\/strong>t k&iacute;n&aacute;lunk.<\/li>\\n<li>A m&aacute;sodik munkanapodt&oacute;l kezdve&nbsp;<strong>100%-os otthoni munkav&eacute;gz&eacute;s<\/strong>i lehet\u0151s&eacute;get biztos&iacute;tunk. A sz&uuml;ks&eacute;ges eszk&ouml;z&ouml;ket az els\u0151 munkanapodon, p&eacute;csi irod&aacute;nkban adjuk &aacute;t neked.<\/li>\\n<li>Csatlakozz hozz&aacute;nk&nbsp;<strong>teljes- vagy r&eacute;szmunkaid\u0151<\/strong>ben (heti 30 &oacute;r&aacute;t&oacute;l)<\/li>\\n<li><strong>Fix &oacute;rab&eacute;rt kapsz<\/strong>, amelyet&nbsp;<strong>vonz&oacute; b&oacute;nusz<\/strong>, cafeteria,&nbsp;<strong>jutal&eacute;krendszer<\/strong>&nbsp;&eacute;s utaz&aacute;si t&aacute;mogat&aacute;s eg&eacute;sz&iacute;t ki<\/li>\\n<li>Egy&nbsp;<strong>fizetett tr&eacute;ning<\/strong>gel kezdesz (teljes munkaid\u0151ben) egy<strong>&nbsp;szuper csapat<\/strong>ban, melyet k&eacute;pzett tr&eacute;nerek vezetnek<\/li>\\n<li><strong>El\u0151zetes tapasztalatra nincs sz&uuml;ks&eacute;ged.&nbsp;<\/strong>Mentort biztos&iacute;tunk sz&aacute;modra, aki a kezdetekt\u0151l fogva t&aacute;mogatni fog<\/li>\\n<li>Ezen k&iacute;v&uuml;l rendszeres&nbsp;<strong>coachingot, workshopokat &eacute;s tov&aacute;bbk&eacute;pz&eacute;seket<\/strong>&nbsp;biztos&iacute;tunk, amelyek a mag&aacute;n&eacute;letedben is hasznodra v&aacute;lnak<\/li>\\n<li>Nagy hangs&uacute;lyt fektet&uuml;nk a&nbsp;<strong>bels\u0151 tov&aacute;bbk&eacute;pz&eacute;sekre &eacute;s karrierlehet\u0151s&eacute;gekre<\/strong>, ak&aacute;r vil&aacute;gszerte.<\/li>\\n<li>Egy&nbsp;<strong>nyitott &eacute;s motiv&aacute;lt csapatra<\/strong>&nbsp;sz&aacute;m&iacute;thatsz, amely sz&iacute;vesen megismerkedik veled a&nbsp;<strong>k&uuml;l&ouml;nb&ouml;z\u0151 v&aacute;llalati rendezv&eacute;nyek<\/strong>en.<\/li>\\n<\/ul>\\n<\/div>\\n<div>\\n<h4><strong>Sz&iacute;vesen&nbsp;csatlakozn&aacute;l&nbsp;hozz&aacute;nk?<\/strong>&nbsp;<\/h4>\\n<\/div>\\n<div>\\n<p>Ha mindez &uacute;gy hangzik, mint a t&ouml;k&eacute;letes, k&ouml;vetkez\u0151 l&eacute;p&eacute;s a karrieredben, akkor sz&iacute;vesen megismer&uuml;nk t&eacute;ged jobban. Jelentkezz m&eacute;g ma online \u0171rlapunkon kereszt&uuml;l.&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p><strong>M&eacute;g&nbsp;maradtak&nbsp;k&eacute;rd&eacute;seid?&nbsp;<br \/><\/strong>Virtual asszisztens&uuml;nk, &bdquo;Dot&rdquo;, a +3670 7785-276-os WhatsApp-sz&aacute;mon, valamint a Facebook Messengeren kereszt&uuml;l a nap 24 &oacute;r&aacute;j&aacute;ban rendelkez&eacute;sedre &aacute;ll, &eacute;s k&eacute;szs&eacute;ggel seg&iacute;t neked.<\/p>\\n<\/div>\\n<div>\\n<p><strong>J&ouml;v\u0151beli munkahelyed<br \/><\/strong><\/p>\\n<div class=\\\"ewa-rteLine\\\">\\n<p>100% home office Magyarorsz&aacute;gon<\/p>\\n<p>vagy<\/p>\\nConcentrix Services Hungary Kft.<\/div>\\n<div class=\\\"ewa-rteLine\\\">P&eacute;cs, R&aacute;k&oacute;czi &uacute;t 60, 7621 Ungarn<\/div>\\n<p>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p><strong>A&nbsp;Concentrix&nbsp;elk&ouml;telezett&nbsp;az&nbsp;es&eacute;lyegyenl\u0151s&eacute;g&nbsp;mellett<\/strong>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p><em>B&uuml;szk&eacute;k&nbsp;vagyunk&nbsp;arra,&nbsp;hogy&nbsp;csapatk&eacute;nt&nbsp;&eacute;s&nbsp;v&aacute;llalatk&eacute;nt&nbsp;vil&aacute;gszerte&nbsp;egys&eacute;gesek&nbsp;vagyunk.&nbsp;Elk&ouml;telezettek&nbsp;vagyunk&nbsp;amellett,&nbsp;hogy&nbsp;minden&nbsp;jelentkez\u0151nek&nbsp;egyenl\u0151&nbsp;es&eacute;lyeket&nbsp;biztos&iacute;tsunk,&nbsp;&eacute;s&nbsp;olyan&nbsp;munkak&ouml;rnyezetet&nbsp;teremts&uuml;nk,&nbsp;amely&nbsp;diszkrimin&aacute;ci&oacute;t&oacute;l&nbsp;&eacute;s&nbsp;zaklat&aacute;st&oacute;l&nbsp;mentes. Minden&nbsp;felv&eacute;teli&nbsp;elj&aacute;r&aacute;sunk&nbsp;az&nbsp;&uuml;zleti&nbsp;sz&uuml;ks&eacute;gleteken, a&nbsp;munkak&ouml;ri&nbsp;k&ouml;vetelm&eacute;nyeken&nbsp;&eacute;s&nbsp;a&nbsp;szakmai&nbsp;k&eacute;pes&iacute;t&eacute;seken&nbsp;alapul,&nbsp;tekintet&nbsp;n&eacute;lk&uuml;l&nbsp;sz&aacute;rmaz&aacute;sra,&nbsp;&eacute;letkorra,&nbsp;nemi&nbsp;identit&aacute;sra,&nbsp;szexu&aacute;lis&nbsp;ir&aacute;nyults&aacute;gra,&nbsp;vall&aacute;sra,&nbsp;csal&aacute;di&nbsp;&aacute;llapotra&nbsp;vagy&nbsp;sz&uuml;l\u0151i&nbsp;st&aacute;tuszra,&nbsp;nemzetis&eacute;gre,&nbsp;fogyat&eacute;koss&aacute;gra&nbsp;vagy&nbsp;m&aacute;s, a&nbsp;hat&aacute;lyos&nbsp;nemzeti&nbsp;t&ouml;rv&eacute;nyek&nbsp;&aacute;ltal&nbsp;v&eacute;dett&nbsp;besorol&aacute;sra.<\/em>&nbsp;<\/p>\\n<\/div>\\n<\/div>\\n<div>\\n<p><strong>Munkav&aacute;llal&aacute;si&nbsp;enged&eacute;ly<\/strong>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>A magyar jogszab&aacute;lyoknak megfelel\u0151en erre a poz&iacute;ci&oacute;ra csak olyan p&aacute;ly&aacute;z&oacute;k jelentkez&eacute;s&eacute;t vessz&uuml;k figyelembe, akik &eacute;rv&eacute;nyes magyarorsz&aacute;gi munkav&aacute;llal&aacute;si enged&eacute;llyel rendelkeznek.&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>#WAH<br \/>#EMEACNX <br \/>#AGENTCNX<\/p>\\n<\/div>\",\"ats_external_id\":\"HU-816\",\"location\":\"P\u00e9cs, Baranya\",\"job_type\":\"part_time\",\"salary\":\"3000\",\"salary_type\":\"hourly\",\"salary_currency\":\"HUF\",\"updated_at\":\"2026-10-13T16:49:34.883+02:00\",\"created_at\":\"2026-03-31T10:10:57.279+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-dach1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC84MTY?\",\"apply_url\":\"https:\/\/concentrix-dach1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC84MTY\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":\"telecommunications\",\"contract_type\":\"permanent\",\"locale\":\"hu\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-dach1\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":\"1\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"265\",\"campaign_id\":\"455\",\"campaign_title\":\"French | Customer Service | Athens | FR ad\",\"campaign_type\":\"job_application\",\"job_title\":\"Conseiller(\u00e8re) Client\u00e8le \u2013 Banque en Ligne\",\"street\":null,\"address\":null,\"city\":\"Athens\",\"state\":null,\"postal_code\":null,\"region\":\"Attica\",\"country\":\"Greece\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p><strong>Description du Poste<\/strong><br \/>Nous recrutons des <strong data-start=\\\"146\\\" data-end=\\\"171\\\">Conseillers Client&egrave;le<\/strong> pour accompagner l&rsquo;un de nos partenaires majeurs du secteur financier, acteur international de la <strong data-start=\\\"270\\\" data-end=\\\"289\\\">banque en ligne<\/strong> d&eacute;di&eacute; aux freelances et aux PME. Rejoignez notre &eacute;quipe dynamique de <strong data-start=\\\"362\\\" data-end=\\\"389\\\">#GameChangers &agrave; Ath&egrave;nes<\/strong> et mettez &agrave; profit vos comp&eacute;tences en communication dans un environnement international et innovant.<\/p>\\n<div>\\n<div><strong>Pourquoi nous rejoindre<\/strong><\/div>\\n<\/div>\\n<div>\\n<div>Vous &ecirc;tes passionn&eacute;(e) par la relation client et souhaitez offrir une exp&eacute;rience unique ? Vous aimez aider les autres et &eacute;voluer dans un environnement dynamique ? Rejoignez notre &eacute;quipe multiculturelle de <strong data-start=\\\"146\\\" data-end=\\\"171\\\">Conseillers Client&egrave;le<\/strong> et mettez &agrave; profit vos comp&eacute;tences en communication en <strong>Fran&ccedil;ais<\/strong> au service d'une fintech innovante.<\/div>\\n<\/div>\\n<div>\\n<p data-start=\\\"660\\\" data-end=\\\"844\\\">Chaque journ&eacute;e sera diff&eacute;rente : vous accompagnerez des clients professionnels sur leurs besoins bancaires et contribuerez &agrave; leur offrir une exp&eacute;rience fluide, fiable et personnalis&eacute;e.<\/p>\\n<\/div>\\n<div>\\n<div>&nbsp;<\/div>\\n<div><strong>Vos missions:<\/strong><\/div>\\n<\/div>\\n<ul>\\n<li data-section-id=\\\"qf69e9\\\" data-start=\\\"873\\\" data-end=\\\"932\\\">G&eacute;rer les demandes via appels, emails et chat<\/li>\\n<li data-section-id=\\\"g1x9m6\\\" data-start=\\\"933\\\" data-end=\\\"1016\\\">Identifier et analyser les besoins des clients afin d&rsquo;assurer leur satisfaction<\/li>\\n<li data-section-id=\\\"1ank9bn\\\" data-start=\\\"1017\\\" data-end=\\\"1100\\\">&Eacute;tablir une relation de confiance gr&acirc;ce &agrave; une communication claire et proactive<\/li>\\n<li data-section-id=\\\"19r0k92\\\" data-start=\\\"1101\\\" data-end=\\\"1213\\\">Fournir des informations pr&eacute;cises concernant les services bancaires (comptes, paiements, transactions, etc.)<\/li>\\n<li data-section-id=\\\"xuzwqv\\\" data-start=\\\"1214\\\" data-end=\\\"1312\\\">Atteindre les objectifs individuels et collectifs (qualit&eacute;, productivit&eacute;, satisfaction client)<\/li>\\n<li data-section-id=\\\"1dovbqs\\\" data-start=\\\"1313\\\" data-end=\\\"1385\\\">Assurer le suivi des interactions clients et la gestion des dossiers<\/li>\\n<li data-section-id=\\\"7mrfyo\\\" data-start=\\\"1386\\\" data-end=\\\"1450\\\">Respecter les proc&eacute;dures, politiques et normes de conformit&eacute;<\/li>\\n<\/ul>\\n<div>\\n<div><strong>Profil recherch&eacute;:<\/strong><\/div>\\n<\/div>\\n<ul>\\n<li data-section-id=\\\"c4bfs6\\\" data-start=\\\"1482\\\" data-end=\\\"1549\\\">Exp&eacute;rience en service client ou en relation client&egrave;le appr&eacute;ci&eacute;e<\/li>\\n<li data-section-id=\\\"1amdkuq\\\" data-start=\\\"1550\\\" data-end=\\\"1578\\\">Fran&ccedil;ais courant (C2)<\/li>\\n<li data-section-id=\\\"5cprwp\\\" data-start=\\\"1579\\\" data-end=\\\"1603\\\">Niveau d'Anglais interm&eacute;diaire (B1\/B2)<\/li>\\n<li data-section-id=\\\"avhg1y\\\" data-start=\\\"1604\\\" data-end=\\\"1681\\\">Forte orientation client et bonne compr&eacute;hension des attentes utilisateurs<\/li>\\n<li data-section-id=\\\"dxto1s\\\" data-start=\\\"1682\\\" data-end=\\\"1768\\\">Excellentes comp&eacute;tences en communication, r&eacute;solution de probl&egrave;mes et &eacute;coute active<\/li>\\n<li data-section-id=\\\"cjo54\\\" data-start=\\\"1769\\\" data-end=\\\"1805\\\">Bonnes capacit&eacute;s r&eacute;dactionnelles<\/li>\\n<li data-section-id=\\\"rmg8f2\\\" data-start=\\\"1806\\\" data-end=\\\"1896\\\">Capacit&eacute; &agrave; g&eacute;rer plusieurs t&acirc;ches dans un environnement dynamique et orient&eacute; objectifs<\/li>\\n<li data-section-id=\\\"12agx01\\\" data-start=\\\"1897\\\" data-end=\\\"1959\\\">Sens des responsabilit&eacute;s et souci de la qualit&eacute; du travail<\/li>\\n<\/ul>\\n<div>\\n<div><strong>Ce que nous offrons:<\/strong><\/div>\\n<\/div>\\n<ul>\\n<li data-section-id=\\\"3jo8ix\\\" data-start=\\\"136\\\" data-end=\\\"254\\\">Relocation 100 % prise en charge (billets d&rsquo;avion, logement, transport) pour un d&eacute;marrage en toute s&eacute;r&eacute;nit&eacute;<\/li>\\n<li data-section-id=\\\"1usc7b8\\\" data-start=\\\"255\\\" data-end=\\\"324\\\">CDI d&egrave;s le premier jour pour une stabilit&eacute; professionnelle<\/li>\\n<li data-section-id=\\\"cfcysb\\\" data-start=\\\"325\\\" data-end=\\\"383\\\">R&eacute;mun&eacute;ration attractive avec 14 salaires par an<\/li>\\n<li data-section-id=\\\"147qw5p\\\" data-start=\\\"384\\\" data-end=\\\"448\\\">Bonus mensuel jusqu&rsquo;&agrave; 10 % bas&eacute; sur votre performance<\/li>\\n<li data-section-id=\\\"1a6m81t\\\" data-start=\\\"449\\\" data-end=\\\"527\\\">Carte tickets restaurant (Up Hellas Mastercard) pour vos d&eacute;jeuners<\/li>\\n<li data-section-id=\\\"1cny4eg\\\" data-start=\\\"528\\\" data-end=\\\"603\\\">Assurance sant&eacute; priv&eacute;e + soins dentaires pour votre tranquillit&eacute;<\/li>\\n<li data-section-id=\\\"19soa8g\\\" data-start=\\\"604\\\" data-end=\\\"698\\\">Opportunit&eacute;s de carri&egrave;re &agrave; l&rsquo;international gr&acirc;ce &agrave; un programme de mobilit&eacute; interne<\/li>\\n<li data-section-id=\\\"3bpy0g\\\" data-start=\\\"699\\\" data-end=\\\"779\\\">&Eacute;v&eacute;nements collaborateurs r&eacute;guliers pour partager des moments uniques<\/li>\\n<li data-section-id=\\\"1b4trwl\\\" data-start=\\\"780\\\" data-end=\\\"862\\\">Salle de sport gratuite &amp; activit&eacute;s bien-&ecirc;tre pour prendre soin de vous<\/li>\\n<li data-section-id=\\\"47gs7s\\\" data-start=\\\"863\\\" data-end=\\\"946\\\">Cin&eacute;ma rooftop avec vue sur l&rsquo;Acropole &ndash; une exp&eacute;rience unique &agrave; Ath&egrave;nes<\/li>\\n<li data-section-id=\\\"n1zcc4\\\" data-start=\\\"947\\\" data-end=\\\"1033\\\">Restaurant sur site pour profiter de vos pauses d&eacute;jeuner avec vos coll&egrave;gues<\/li>\\n<\/ul>\\n<p>Vous partagez nos valeurs de reconnaissance, int&eacute;grit&eacute;, esprit d&rsquo;&eacute;quipe et engagement, et vous avez &agrave; c&oelig;ur de cr&eacute;er l&rsquo;effet &ldquo;wow&rdquo; ? Plus que votre parcours, c&rsquo;est votre motivation et votre personnalit&eacute; qui feront la diff&eacute;rence et vous permettront de rejoindre notre communaut&eacute; dynamique.<\/p>\\n<p>Veuillez noter que les candidats non ressortissants de l&rsquo;Union europ&eacute;enne doivent disposer d&rsquo;un permis de travail valide en Gr&egrave;ce pour &ecirc;tre &eacute;ligibles.<\/p>\\n<p data-start=\\\"1230\\\" data-end=\\\"1301\\\"><em><strong>Concentrix Gr&egrave;ce est un employeur garantissant l&rsquo;&eacute;galit&eacute; des chances.<\/strong><\/em><\/p>\\n<p data-start=\\\"1303\\\" data-end=\\\"1576\\\"><em><strong>Concentrix consid&egrave;re la diversit&eacute; comme une richesse fondamentale et offre &agrave; chacun un acc&egrave;s &eacute;quitable &agrave; l&rsquo;emploi, ind&eacute;pendamment du genre, de l&rsquo;&acirc;ge, de la religion, de l&rsquo;origine ethnique ou de toute autre caract&eacute;ristique prot&eacute;g&eacute;e par la l&eacute;gislation nationale en vigueur.<\/strong><\/em><\/p>\",\"ats_external_id\":\"GR-455\",\"location\":\"Athens, Attica\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-20T02:59:03.205+03:00\",\"created_at\":\"2026-03-31T08:58:30.303+03:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80NTU?\",\"apply_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80NTU\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"\",\"job_industry\":\"\",\"contract_type\":\"permanent\",\"locale\":\"fr\",\"remote_type\":\"wfh_flexible\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-greece\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"1\",\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":\"1\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"1270\",\"campaign_id\":\"16344\",\"campaign_title\":\"Operations Manager I R1718502\",\"campaign_type\":\"job_application\",\"job_title\":\"Chef de Projet Sant\u00e9 F\/H\",\"street\":\"FRA Boulogne-Billancourt - 32 avenue Pierre Grenier, 92100 Boulogne-Billancourt\",\"address\":\"FRA Boulogne-Billancourt - 32 avenue Pierre Grenier, 92100 Boulogne-Billancourt\",\"city\":\"Boulogne-Billancourt\",\"state\":null,\"postal_code\":\"92100\",\"region\":null,\"country\":\"France\",\"short_description\":\"\",\"long_description\":\"<p><b>Rejoignez une \u00e9quipe d\u00e9di\u00e9e \u00e0 l\u2019innovation et au d\u00e9veloppement de la sant\u00e9 ! <\/b><b>&#x1f31f;<\/b><\/p><p><b>Qui sommes-nous ?<\/b><\/p><p>Concentrix est une entreprise internationale pr\u00e9sente dans plus de 70 pays. Nous excellons dans l&#39;am\u00e9lioration de l&#39;exp\u00e9rience client et l&#39;optimisation des processus m\u00e9tiers, en aidant les entreprises \u00e0 se transformer et \u00e0 atteindre l&#39;excellence dans un environnement inclusif, collaboratif et innovant.<\/p><p>Depuis 2000, Concentrix Medica et Patientys By Concentrix \u00a0filiale sant\u00e9 de Concentrix, propose des solutions op\u00e9rationnelles dans la prise en charge globale du cycle de vie des produits sant\u00e9. Nos \u00e9quipes, compos\u00e9es de 400 collaborateurs engag\u00e9s, accompagnent les grands acteurs de la sant\u00e9 : laboratoires pharmaceutiques, h\u00f4pitaux, pouvoirs publics et professionnels de sant\u00e9.<\/p><p>Reconnue pour son expertise et son impact dans le secteur de la sant\u00e9, Concentrix Medica est une entreprise inclusive et handi-accueillante.<\/p><p><\/p><p><b>Votre mission en tant que Chef de Projet Sant\u00e9<\/b><\/p><ul><li>En tant que chef de projet vous organisez, pilotez et assurez le suivi des diff\u00e9rents projets qui vous sont confi\u00e9s, dans une d\u00e9marche d&#39;optimisation continue, en total respect des exigences internes et externes.<\/li><\/ul><p><br \/>Vos missions principales consistent \u00e0 :<br \/>Suivre la mise en place op\u00e9rationnelle des nouveaux projets \u00e0 partir des \u00e9l\u00e9ments d\u00e9finis dans le cahier des charges et le budget du contrat<\/p><ul><li>\u00a0De piloter la r\u00e9alisation des projets en place, en collaboration avec les \u00e9quipes internes<\/li><li>\u00a0D&#39;assurer un suivi des donn\u00e9es des diff\u00e9rents projets sous sa responsabilit\u00e9, \u00e0 la fois dans un but de pilotage interne mais aussi afin de reporter au client les chiffres cl\u00e9s de l&#39;activit\u00e9 du projet.<\/li><li>De veiller \u00e0 la conformit\u00e9 de d\u00e9roulement du projet confi\u00e9, au regard des proc\u00e9dures et des obligations contractuelles<\/li><li>\u00a0Assurer une veille pharmaceutique continue<\/li><li>Contribuer au d\u00e9veloppement commercial des comptes confi\u00e9s<\/li><li>Contribuer \u00e0 des projets internes d&#39;am\u00e9lioration continue, sur demande sa hi\u00e9rarchie.<\/li><\/ul><p><\/p><p><b>Le profil recherch\u00e9<\/b><\/p><p>Vous \u00eates autonome, r\u00e9actif, pragmatique, et avez un sens de l&#39;initiative et des responsabilit\u00e9s.<\/p><ul><li>Vous avez la capacit\u00e9 de trouver rapidement les solutions de rechange ad\u00e9quates en cas de r\u00e9ajustement du besoin fonctionnel.<\/li><li>Vous faites preuve d&#39;une bonne capacit\u00e9 de communication \u00e9crite et orale vers les clients, les autres \u00e9quipes de projet et vers le management.<\/li><li>Vous avez un bon sens de l&#39;analyse et avait une sensibilit\u00e9 commerciale.<\/li><li>Vous ma\u00eetrisez parfaitement le Pack Office.<\/li><\/ul><p><\/p><p><b>Ce que nous vous offrons<\/b><\/p><p>Chez <b>Patientys By Concentrix<\/b>, nous valorisons nos talents et leur offrons des conditions attractives<\/p><p><\/p><p><b>R\u00e9mun\u00e9ration et avantages<\/b><\/p><ul><li>Un contrat CDI<\/li><li>36 000 \u20ac brut\/an en fixe.<\/li><li>2 000\u20ac brut\/an en variable (vers\u00e9e semestrielle).<\/li><li>Une mutuelle d\u2019entreprise.<\/li><li>Titre restaurant<\/li><li>RTT jusqu&#39;\u00e0 12 jours.<\/li><li>T\u00e9l\u00e9travail partiel apr\u00e8s une dur\u00e9e d&#39;int\u00e9gration.<\/li><\/ul><p><\/p><p><b>Pr\u00eat(e) \u00e0 relever ce d\u00e9fi ?<\/b> Rejoignez <b>Patientys by Concentrix<\/b> et <b>Concentrix Medica<\/b> pour faire la diff\u00e9rence dans le secteur de la sant\u00e9 ! &#x1f680;<\/p><p><\/p>\",\"ats_external_id\":\"R1718502\",\"location\":\"Boulogne-Billancourt\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-12T20:40:22.562+08:00\",\"created_at\":\"2026-03-30T18:05:52.617+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNjM0NA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/FRA-Boulogne-Billancourt---32-avenue-Pierre-Grenier-92100-Boulogne-Billancourt\/Chef-de-Projet-Sant-F-H_R1718502\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"8b642224bc3a101ac0bb7420d8150000\",\"descriptor\":\"Patientys\",\"reference_id\":\"WFR05\",\"organization_reference_id\":\"WFR05\"},\"language\":[],\"location\":{\"city\":\"Boulogne-Billancourt\",\"state\":null,\"country\":{\"wid\":\"54c5b6971ffb4bf0b116fe7651ec789a\",\"iso2\":\"FR\",\"iso3\":\"FRA\",\"descriptor\":\"France\",\"iso_numeric\":\"250\"},\"postal_code\":\"92100\",\"primary_location\":{\"id\":\"FR-BOU-COVIV-01\",\"wid\":\"dbc9f0a81910101d47a1feee34b60000\",\"descriptor\":\"FRA Boulogne-Billancourt - 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Des appels entrants, des mails, des courriers et, potentiellement, des interactions via les r&eacute;seaux sociaux. Pas de prospection t&eacute;l&eacute;phonique !<\/p>\\n<p><strong>Ce que nous vous offrons:<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>Chez Concentrix, nous faisons de la valorisation de nos talents une priorit&eacute;. Voici les avantages uniques que nous proposons pour reconna&icirc;tre votre contribution :<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>&middot; R&eacute;mun&eacute;ration et avantages :<\/strong><\/p>\\n<p>o Une r&eacute;mun&eacute;ration variable selon vos r&eacute;sultats.<\/p>\\n<p>o Un contrat de 40 heures par semaine.<\/p>\\n<p>o Une mutuelle d&rsquo;entreprise prise en charge &agrave; hauteur de 80%<\/p>\\n<p>o Un remboursement des transports en commun &agrave; hauteur de 60%<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>&middot; Conditions de travail optimales :<\/strong><\/p>\\n<p>o Une formation initiale et continue.<\/p>\\n<p>o Un environnement de travail valorisant la qualit&eacute; de vie au travail.<\/p>\\n<p>o Des perspectives d&rsquo;&eacute;volution professionnelle.<\/p>\\n<p>&nbsp;<\/p>\\n<p><u><strong>Le profil recherch&eacute;:<\/strong><\/u><\/p>\\n<p>&nbsp;<\/p>\\n<p>Nous recherchons des talents qui poss&egrave;dent :<\/p>\\n<p>&middot; Ma&icirc;trisent parfaitement le fran&ccedil;ais, aussi bien &agrave; l&rsquo;&eacute;crit qu&rsquo;&agrave; l&rsquo;oral. \ud83d\udde3\ufe0f<\/p>\\n<p>&middot; Poss&egrave;dent un excellent sens de la communication, sont organis&eacute;s, autonomes et adoptent une attitude positive. \ud83d\udca1<\/p>\\n<p>&middot; Ma&icirc;trisent les outils digitaux et font preuve d'une curiosit&eacute; naturelle pour adopter de nouvelles technologies. \ud83d\udda5\ufe0f<\/p>\\n<p>&middot; Une disponibilit&eacute; du lundi au samedi sur une amplitude horaire de 8h00 &agrave; 20h.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Notre processus de recrutement:<\/strong><\/p>\\n<p>1. Pr&eacute;qualification t&eacute;l&eacute;phonique : une premi&egrave;re discussion avec un membre de l'&eacute;quipe recrutement pour valider les pr&eacute;requis du poste.<\/p>\\n<p>En pr&eacute;sentiel :<\/p>\\n<p>2. Pr&eacute;sentation collective, r&eacute;ponse &agrave; vos questions et passations de tests &eacute;crits (fran&ccedil;ais et informatique)<\/p>\\n<p>3. Entretien individuel (30 minutes) : une discussion approfondie avec un membre de notre &eacute;quipe recrutement pour valider vos comp&eacute;tences et aligner vos ambitions avec notre culture.<\/p>\\n<p>&nbsp;<\/p>\\n<p>Pr&ecirc;t(e) &agrave; relever ce d&eacute;fi ? Rejoignez l&rsquo;aventure Concentrix, l&agrave; o&ugrave; innovation et satisfaction client se rencontrent ! \ud83d\ude80<\/p>\",\"ats_external_id\":\"BJ-73\",\"location\":\"Benin, Benin\",\"job_type\":\"\",\"salary\":null,\"salary_type\":\"\",\"salary_currency\":null,\"updated_at\":\"2026-10-18T01:59:15.184+02:00\",\"created_at\":\"2026-03-30T15:02:04.296+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83Mw?\",\"apply_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83Mw\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"fr\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-france\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"8\",\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"1\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":\"0\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"508\",\"campaign_id\":\"4581\",\"campaign_title\":\"GTM - D\u0130YARBAKIR\",\"campaign_type\":\"job_application\",\"job_title\":\"M\u00fc\u015fteri Temsilcisi - D\u0130YARBAKIR\",\"street\":null,\"address\":null,\"city\":\"Diyarbak\u0131r\",\"state\":\"D\u0130YARBAKIR\",\"postal_code\":null,\"region\":\"D\u0130YARBAKIR\",\"country\":\"T\u00fcrkiye\",\"short_description\":\"Join Concentrix Today!\",\"long_description\":\"<p>Concentrix Hakk\u0131nda,&nbsp;<\/p>\\n<p>Merkezi Amerikada bulunan global bir &ccedil;a\u011fr\u0131 merkezidir. D&uuml;nyada, 70 &uuml;lkede 450 binden fazla &ccedil;al\u0131\u015fan\u0131yla hizmet veren Concentrix, T&uuml;rkiye&rsquo;de ba\u015fta \u0130stanbul, \u0130zmir, Ankara, Van olmak &uuml;zere toplam 7 \u015fehirde, 17 bini a\u015fk\u0131n &ccedil;al\u0131\u015fan ile m&uuml;\u015fteri hizmet y&ouml;netimi ve deneyiminde fark yaratmaya devam etmektedir.&rsquo;&rsquo;<\/p>\\n<p><strong>GENEL N\u0130TEL\u0130KLER;<\/strong><\/p>\\n<ul>\\n<li>Vardiyal\u0131 sistemde \u015firket ortam\u0131nda &ccedil;al\u0131\u015fabilecek,<\/li>\\n<li>En az Lise mezunu,<\/li>\\n<li>\u0130yi derece MS Office programlar\u0131n\u0131 kullanabilen,<\/li>\\n<li>\u0130leti\u015fim becerileri geli\u015fmi\u015f, diksiyonu d&uuml;zg&uuml;n,<\/li>\\n<li>\u0130kna kabiliyeti y&uuml;ksek,<\/li>\\n<li>&Ccedil;&ouml;z&uuml;m odakl\u0131, Tak\u0131m &ccedil;al\u0131\u015fmas\u0131na yatk\u0131n,<\/li>\\n<li>Dinamik, yo\u011fun tempoya ayak uydurabilecek,<\/li>\\n<li>Erkek adaylar i&ccedil;in askerli\u011fini tamamlam\u0131\u015f ya da en az 2 y\u0131l tecilli<\/li>\\n<\/ul>\\n<p><strong>\u0130\u015e TANIMI&nbsp;<\/strong> &nbsp; &nbsp;<\/p>\\n<p>&nbsp;&nbsp;&nbsp;&nbsp; Hizmet sekt&ouml;r&uuml;nde faaliyet g&ouml;steren operasyonlar\u0131m\u0131zda, hedef odakl\u0131, kaliteli hizmet ve m&uuml;\u015fteri memnuniyeti anlay\u0131\u015f\u0131yla &ccedil;a\u011fr\u0131lar\u0131 yan\u0131tlayacak, ekip arkada\u015flar\u0131 ar\u0131yoruz.<\/p>\\n<p><span data-teams=\\\"true\\\">&nbsp;<\/span><\/p>\",\"ats_external_id\":\"TR-4581\",\"location\":\"Diyarbak\u0131r, D\u0130YARBAKIR\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-20T02:59:13.209+03:00\",\"created_at\":\"2026-03-30T13:39:50.853+03:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-turkiye.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80NTgx?\",\"apply_url\":\"https:\/\/concentrix-turkiye.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80NTgx\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"S\u00fcrekli\",\"locale\":\"tr\",\"remote_type\":\"wfh_flexible\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-turkiye\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"1\",\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":\"0\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"1272\",\"campaign_id\":\"16191\",\"campaign_title\":\"Professional II, External Marketing R1716470\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Marketing Manager\",\"street\":\"GBR Work-at-Home\",\"address\":\"GBR Work-at-Home\",\"city\":\"GBR\",\"state\":\"London\",\"postal_code\":\"BF1 2AT\",\"region\":null,\"country\":\"United Kingdom\",\"short_description\":\"Our growth depends on the strength of our client relationships and the stories we tell about the work we deliver.\\nWe are looking for an experienced Customer Marketing Manager who knows how to turn client success into market credibility. 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And we\u2019re proud to be recognized with awards such as &#34;World&#39;s Best Workplaces,&#34; \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.<\/p><p>Join us and be part of this journey towards greater opportunities and brighter futures.<\/p><p><\/p><p>Our growth depends on the strength of our client relationships and the stories we tell about the work we deliver.<br \/>We are looking for an experienced Customer Marketing Manager who knows how to turn client success into market credibility. This role sits at the intersection of Sales, Account Management, Delivery and Marketing. You will identify the right stories, secure the right approvals and ensure we show up with credible, referenceable proof.<br \/>You bring positive, client-friendly energy. You are confident, professional and easy to work with. 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Strengthen credibility in the market.<\/p><p><\/p><p><b>What you will do in this role<\/b><\/p><p>In everything we do, we believe in doing right by and for people \u2013 our clients, their customers, our people, our community, and our planet.<\/p><p><\/p><p><b>Identify and Activate New Logo and Project Wins<\/b><\/p><p>\u2022 Partner with Sellers and Account Managers to identify new logo wins and significant project milestones.<br \/>\u2022 Assess opportunities for website announcements, news releases and coordinated communications.<br \/>\u2022 Work with PR and Communications teams to amplify client stories appropriately.<br \/>\u2022 Engage clients professionally and positively to secure approvals and participation.<\/p><p><b>Build High-Impact Case Studies and Client Stories<\/b><\/p><p>\u2022 Proactively identify strong case study and reference opportunities across services and product engagements.<br \/>\u2022 Develop written, video and presentation-ready client stories.<br \/>\u2022 Ensure stories are commercially relevant and aligned to priority industries and propositions.<br \/>\u2022 Maintain a structured pipeline of publishable and referenceable content.<\/p><p><b>Develop and Manage Customer Advocacy Programmes<\/b><\/p><p>\u2022 Build and scale a structured client reference programme that supports Sales and Marketing.<br \/>\u2022 Recruit and nurture client advocates for speaking engagements, events and PR opportunities.<br \/>\u2022 Develop Customer Advisory Boards or similar engagement forums where appropriate.<br \/>\u2022 Track reference usage and ensure a positive, professional client experience throughout.<\/p><p><b>Work Cross-Functionally with Commercial Teams<\/b><\/p><p>\u2022 Build strong relationships with Sellers, Account Managers and Delivery teams.<br \/>\u2022 Educate internal teams on how and when to surface client stories.<br \/>\u2022 Balance commercial ambition with client relationship sensitivity.<\/p><p><b>Support Awards and Industry Recognition<\/b><\/p><p>\u2022 Identify opportunities for joint client awards and industry recognition programmes.<br \/>\u2022 Partner with PR and Marketing to manage submissions.<br \/>\u2022 Ensure client success is visible in the right forums.<\/p><div><\/div><p><b>Objectives &amp; Measures of Success<\/b><\/p><p>\u2022 Increased volume and quality of referenceable client stories.<br \/>\u2022 Growth in published case studies aligned to strategic industries and growth areas.<br \/>\u2022 Increased availability and responsiveness of client references for Sales.<br \/>\u2022 Successful coordination of client announcements and milestone communications.<br \/>\u2022 Strong internal feedback from Sellers and Account Managers.<br \/>\u2022 Positive feedback from clients participating in advocacy programmes.<\/p><p><\/p><p><b>Your qualifications <\/b><\/p><p>We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.<\/p><p><\/p><p>Concentrix is a great match if you have:<\/p><p><\/p><p><b>Essential<\/b><\/p><p>\u2022 Fluent English speaker<\/p><p>Proven experience in a B2B Customer Marketing, Advocacy or Reference Management role.<br \/>\u2022 Experience working in enterprise services, SaaS or technology environments.<br \/>\u2022 Demonstrable track record building and managing client case study and reference programmes.<br \/>\u2022 Experience working directly with Sales and Account Management teams.<br \/>\u2022 Strong stakeholder management skills, including navigating client approvals and sensitivities.<br \/>\u2022 Excellent written communication skills with strong commercial judgement.<br \/>\u2022 Professional presence and confident client-facing communication style.<\/p><p><b>Highly Desirable<\/b><\/p><p>\u2022 Experience in both services and product-led environments.<br \/>\u2022 Exposure to enterprise PR and communications processes.<br \/>\u2022 Experience establishing or managing Customer Advisory Boards.<br \/>\u2022 Familiarity with CRM systems and reference tracking tools.<\/p><div><\/div><p><b>Core Competencies &amp; Leadership Capabilities<\/b><\/p><p>\u2022 Positive, client-friendly energy.<br \/>\u2022 Commercially aware and relationship-focused.<br \/>\u2022 Confident engaging senior client stakeholders.<br \/>\u2022 Highly organised and process-oriented.<br \/>\u2022 Proactive and opportunity-driven.<br \/>\u2022 Trusted partner to Sales and Account teams.<\/p><p><\/p><p><b>Power the best version of you!<\/b><\/p><p>At Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.<\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you. 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We partner with ambitious, progressive executives around the world to future-proof their business and stay ahead of the competition and customer expectations.<\/span><\/span><\/p><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\"><span>\u00a0<\/span><\/span><\/p><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\"><span><b>Role and Key Responsibilities:<\/b><\/span><\/span><\/p><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\"><span><span style=\\\"font-size:inherit\\\">\u2022<\/span><span style=\\\"font-size:7pt\\\">\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 <\/span>Act as a primary POC between the QA teams and clients.\u00a0<\/span><\/span><\/p><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\"><span><span style=\\\"font-size:inherit\\\">\u2022<\/span><span style=\\\"font-size:7pt\\\">\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 <\/span>Recommended responsibilities include but are not limited to the following:\u00a0<\/span><\/span><\/p><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\"><span><span style=\\\"font-size:inherit\\\">\u2022<\/span><span style=\\\"font-size:7pt\\\">\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 <\/span>Lead, manage, motivate, and mentor a global team of <span style=\\\"font-size:inherit\\\">Quality<\/span> Analysts\u00a0<\/span><\/span><\/p><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\"><span><span style=\\\"font-size:inherit\\\">\u2022<\/span><span style=\\\"font-size:7pt\\\">\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 <\/span>Drive consistency to ensure the strong <span style=\\\"font-size:inherit\\\">quality<\/span> performance and alignment across all programs.<\/span><\/span><\/p><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\"><span><span style=\\\"font-size:inherit\\\">\u2022<\/span><span style=\\\"font-size:7pt\\\">\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 <\/span>Deliver insights to continuously improve and deliver outstanding customer experience across program.\u00a0\u00a0<\/span><\/span><\/p><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\"><span><span style=\\\"font-size:inherit\\\">\u2022<\/span><span style=\\\"font-size:7pt\\\">\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 <\/span>Work alongside Ops and hiring team to provide on-boarding, coaching, remediation, training and development for QAs and QA Leads\u00a0<\/span><\/span><\/p><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\"><span><span style=\\\"font-size:inherit\\\">\u2022<\/span><span style=\\\"font-size:7pt\\\">\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 <\/span>Implement and drive the QA process and structure.\u00a0<\/span><\/span><\/p><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\"><span><span style=\\\"font-size:inherit\\\">\u2022<\/span><span style=\\\"font-size:7pt\\\">\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 <\/span>Identify possible issues and trends and communicate them to relevant stakeholders.\u00a0<\/span><\/span><\/p><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\"><span><span style=\\\"font-size:inherit\\\">\u2022<\/span><span style=\\\"font-size:7pt\\\">\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 <\/span>Implement initiatives and projects to counteract any possible trends, drive business KPIs.\u00a0<\/span><\/span><\/p><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\"><span><span style=\\\"font-size:inherit\\\">\u2022<\/span><span style=\\\"font-size:7pt\\\">\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 <\/span>Aggregate audit findings and analyse gaps in processes, identifying innovative ways to solve problems upstream, help improve customer experience and drive higher efficiency.\u00a0\u00a0<\/span><\/span><\/p><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\"><span><span style=\\\"font-size:inherit\\\">\u2022<\/span><span style=\\\"font-size:7pt\\\">\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 <\/span>Analyse <span style=\\\"font-size:inherit\\\">quality<\/span> and performance trends to provide recommendations for program improvement.\u00a0<\/span><\/span><\/p><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\"><span><span style=\\\"font-size:inherit\\\">\u2022<\/span><span style=\\\"font-size:7pt\\\">\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 <\/span>Responsible for the delivery of vendor <span style=\\\"font-size:inherit\\\">quality<\/span> metrics at management reviews<\/span><\/span><\/p><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\"><span>\u00a0<\/span><\/span><\/p><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\"><span><b>Key skills &amp; knowledge:<\/b><\/span><\/span><\/p><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\"><span>\u00a0<\/span><\/span><\/p><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\"><span><span style=\\\"font-size:inherit\\\">\u2022<\/span><span style=\\\"font-size:7pt\\\">\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 <\/span>People Management skills<\/span><\/span><\/p><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\"><span><span style=\\\"font-size:inherit\\\">\u2022<\/span><span style=\\\"font-size:7pt\\\">\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 <\/span>Ability to drive initiatives to closure.<\/span><\/span><\/p><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\"><span><span style=\\\"font-size:inherit\\\">\u2022<\/span><span style=\\\"font-size:7pt\\\">\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 <\/span>Ability to deal with all levels of employees.<\/span><\/span><\/p><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\"><span><span style=\\\"font-size:inherit\\\">\u2022<\/span><span style=\\\"font-size:7pt\\\">\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 <\/span>Ability to provide leadership, direction, and motivation to build high performing teams.<\/span><\/span><\/p><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\"><span><span style=\\\"font-size:inherit\\\">\u2022<\/span><span style=\\\"font-size:7pt\\\">\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 <\/span>Analytical and Quantitative skills<\/span><\/span><\/p><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\"><span><span style=\\\"font-size:inherit\\\">\u2022<\/span><span style=\\\"font-size:7pt\\\">\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 <\/span>Excellent Communication skills<\/span><\/span><\/p><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\"><span><span style=\\\"font-size:inherit\\\">\u2022<\/span><span style=\\\"font-size:7pt\\\">\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 <\/span>Data Handling \/ data interpretation skills<\/span><\/span><\/p><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\"><span><span style=\\\"font-size:inherit\\\">\u2022<\/span><span style=\\\"font-size:7pt\\\">\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 <\/span>Good working knowledge of Transaction <span style=\\\"font-size:inherit\\\">Quality<\/span> systems, tools, and technologies.<\/span><\/span><\/p><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\"><span><span style=\\\"font-size:inherit\\\">\u2022<\/span><span style=\\\"font-size:7pt\\\">\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 <\/span>Should understand Transitions, which is spread between the Handover, Start-up, Manage and Exit phases to be able to manage Transaction <span style=\\\"font-size:inherit\\\">Quality<\/span> functions effectively.<\/span><\/span><\/p><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\"><span><span style=\\\"font-size:inherit\\\">\u2022<\/span><span style=\\\"font-size:7pt\\\">\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 <\/span>High level of maturity to handle people including but not limited to client, stake holders, peers etc.<\/span><\/span><\/p><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\"><span><span style=\\\"font-size:inherit\\\">\u2022<\/span><span style=\\\"font-size:7pt\\\">\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 <\/span>Process Oriented, Planning, Decision making, Data Handling, Ability to prioritize, Ability to meet deadlines and work under pressure.<\/span><\/span><\/p><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\"><span><span style=\\\"font-size:inherit\\\">\u2022<\/span><span style=\\\"font-size:7pt\\\">\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 <\/span>Detail oriented, Strong organizational and Presentation skills<\/span><\/span><\/p><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\"><span><span style=\\\"font-size:inherit\\\">\u2022<\/span><span style=\\\"font-size:7pt\\\">\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 <\/span>Flexible to work in a 24X7 environment (night shifts and weekends basis scope)<\/span><\/span><\/p><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\"><span><span style=\\\"font-size:inherit\\\">\u2022<\/span><span style=\\\"font-size:7pt\\\">\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 <\/span>Six Sigma certified (Preferred)<\/span><\/span><\/p><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\"><span><span style=\\\"font-size:inherit\\\">\u2022<\/span><span style=\\\"font-size:7pt\\\">\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 <\/span>Knowledge of <span style=\\\"font-size:inherit\\\">quality<\/span> tools\/ structures \/ Process Mapping \/ SOP (BPMS) creation etc.<\/span><\/span><\/p><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\"><span>\u00a0<\/span><\/span><\/p><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\"><span>\u00a0<\/span><\/span><\/p><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\"><span><b>Educational Qualification:<\/b> Graduation<\/span><\/span><\/p><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\"><span>\u00a0<\/span><\/span><\/p><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\"><span>Disclaimer:-<\/span><\/span><\/p><br \/><p style=\\\"color:!important\\\"><span style=\\\"color:#000000\\\"><span>&#39;Neither Concentrix nor any authorized 3rd party who assist with our recruitment process, ever ask candidates for \u2018recruitment\u2019, \u2018processing\u2019 or any other kind of fees in exchange for offer letters from Concentrix. 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The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. \\n\\nThe global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\\n\\nThe Concentrix Technical Products and Services team is the driving force behind Concentrix\u2019s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.\\n\\nOur game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\\n\\nJoin us and be part of this journey towards greater opportunities and brighter futures.\",\"long_description\":\"<p><\/p><p>Position Overview<\/p><p>We are seeking an experienced Dynamics 365 Finance &amp; Operations Solution Architect (Technical) with a strong background in Dynamics AX (on\u2011premises) and Dynamics 365 Finance &amp; Operations (cloud).The successful candidate will act as the technical authority for enterprise ERP solutions, owning end\u2011to\u2011end solution architecture, guiding technical design decisions, and leading migration and modernization initiatives from Dynamics AX to Dynamics 365 Finance &amp; Operations. You will work closely with business stakeholders, functional leads, and delivery teams to translate business requirements into scalable, secure, and upgrade\u2011safe technical solutions, while ensuring alignment with Microsoft best practices and enterprise architecture standards.<\/p><p>Fluency in English is required; additional languages are an advantage (preferred is Italian).<\/p><p><\/p><p>Key Responsibilities<\/p><p><\/p><p>Solution Architecture &amp; Technical Leadership<\/p><p>Own the end\u2011to\u2011end technical solution architecture for Dynamics 365 Finance &amp; Operations implementations. Act as the technical decision authority, defining architectural patterns, trade\u2011offs, and design standards.<\/p><p>Lead and participate in architecture reviews, design assurance, and technical governance.<\/p><p>Ensure solutions meet technical and operational requirements, including performance, scalability, security, availability, and compliance.<\/p><p><\/p><p>Migration &amp; Modernization<\/p><p>Lead technical architecture and execution for Dynamics AX to Dynamics 365 Finance &amp; Operations migration and modernization projects.<\/p><p>Define extensibility, customization, and integration strategies aligned with cloud and upgrade\u2011safe principles.<\/p><p>Oversee data migration, transformation, and validation using the Data Management Framework (DMF) and related tooling.<\/p><p><\/p><p>Development (on the overview level), Extensibility &amp; DevOps<\/p><p>Provide architectural guidance for custom development using X&#43;&#43; and Visual Studio.<\/p><p>Enforce extensibility\u2011first design and avoid over\u2011layering to ensure long\u2011term maintainability.<\/p><p>Define and govern CI\/CD pipelines, branching strategies, and release management using Azure DevOps or GitHub.<\/p><p><\/p><p>Integration &amp; Cloud Architecture<\/p><p>Design and govern integrations with third\u2011party systems using OData, Dual\u2011write, Business Events, Azure Logic Apps, and Power Platform.<\/p><p>Define synchronous and asynchronous integration patterns with a focus on resiliency and security.<\/p><p>Apply cloud\u2011native architecture principles and understand the impact of Azure services on ERP solutions.<\/p><p><\/p><p>Security, Compliance &amp; Operations<\/p><p>Design and review security architecture, including role\u2011based security and Segregation of Duties (SoD).<\/p><p>Ensure alignment with enterprise security, data protection, and regulatory compliance requirements.<\/p><p>Support operational readiness, including monitoring, diagnostics, and lifecycle management using LCS.<\/p><p><\/p><p>Customer &amp; Delivery Collaboration<\/p><p>Translate complex technical requirements into clear technical designs and solution options.<\/p><p>Work closely with customer stakeholders. Provide technical leadership, mentoring, and quality oversight across delivery teams.<\/p><p><\/p><p>Required Experience<\/p><p>Extensive experience with Dynamics 365 Finance &amp; Operations and Dynamics AX in enterprise environments. Proven track record delivering ERP implementations and migration projects in a consulting or Partner setting.<\/p><p>Strong experience acting as a technical architect or lead on complex customer engagements. Experience with multi\u2011legal\u2011entity, multi\u2011country deployments is highly desirable.<\/p><p><\/p><p>Technical Skills<\/p><p>Deep knowledge of Dynamics 365 Finance &amp; Operations architecture, data models, and extensibility patterns.<\/p><p>Proficiency in X&#43;&#43;, Visual Studio, and Dynamics development frameworks.<\/p><p>Experience with Azure DevOps, version control, CI\/CD practices, and SDLC methodologies.<\/p><p>Strong understanding of ERP system administration, release management, and operational best practices.<\/p><p>Experience with Azure services, integration technologies, Power Platform, and enterprise reporting concepts (Power BI).<\/p><p>Knowledge of Dynamics 365 Project operations or Commerce is an advantage.<\/p><p><\/p><p>Soft Skills<\/p><p>Strong analytical and problem\u2011solving skills with the ability to resolve complex technical issues. 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Their goal is to identify, qualify, and nurture leas before passing them to Account Managers or Inside Sales Representatives (ISRs).\",\"long_description\":\"<div><b>1. Lead Generation &amp; Qualification<\/b><\/div><div>o Identifies new sales opportunities through outbound calls, emails, and LinkedIn outreach.<\/div><div>o Engages potential customers to understand their IT needs and challenges.<\/div><div>o Qualifies leads and passes them to the sales team (Account Managers or Inside Sales)<\/div><div><\/div><div><b>2. Customer Engagement<\/b><\/div><div>o Works closely with marketing and sales to nurture prospects.<\/div><div>o Provides initial product information and sets up meetings with sales reps.<\/div><div>o Focuses on early-stage sales pipeline development.<\/div><div><\/div><div><b>3. 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This position ensures performance metrics are achieved by providing adequate coaching, motivation and accountability.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0<\/h2><ul><li>Responsible for the day-to-day supervision of a group of call center associates including work and attendance monitoring in accordance with organization policy and applicable legal requirements<\/li><li>Effectively coach direct reports on their performance on a regular basis to ensure performance metrics are achieved\u00a0 at a minimum weekly<\/li><li>Identify performance related issues, develop an action plan for improvement, implement corrective action, up to and including termination of employment<\/li><li>Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019) and financial expectations<\/li><li>Communicate expectations to employees and provide timely updates<\/li><li>Provide subject matter expertise in handling escalated customer calls as needed<\/li><li>Conduct Team Meetings to ensure expedient communication of relevant information and as an open forum for input. Schedule and organize team activities<\/li><li>Stay current on internal work processes, policies and procedures. Attend required manager development training<\/li><li>Promote the Concentrix values through both behavior and attitude, including being an advocate for team members<\/li><\/ul><p>\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0<\/h2><ul><li>Associate&#39;s degree in related field with two to four years of relevant experience preferred<\/li><li>Highly motivated individual with skills to develop and coach team members to achieve performance expectations<\/li><li>Work well under pressure and follow through on items to completion<\/li><li>Strong communication skills, both written and verbal<\/li><li>Ability to lead team in multi-tasking, prioritization, and meeting timelines on deliverable<\/li><li>Ability to mentor, coach and provide direction to a team of employees<\/li><li>Willingness to work a flexible schedule<\/li><\/ul><p>\u00a0\u00a0\u00a0<\/p><h2>Career Level Description\u00a0<\/h2><p>Receives assignments in tasks oriented terms and supervises subordinates to set priorities and complete assignments.\u00a0 Coordinates and supervises the daily activities of business or technical support or production team members.\u00a0 In charge of handling single and medium-sized line of business.\u00a0 Decisions are guided by policies, procedures and business plan; receives guidance and oversight from manager.\u00a0 Drives direct reports to achieve set metrics and business goals thru coaching, mentoring and providing regular feedback. Typically does not spend more than 20% of time performing the work supervised. Handles escalated issues.\u00a0 Supervises non-exempt employees who generally perform either a single task or multiple, but closely related tasks.<\/p><p><\/p><h2>&lt;&lt; Philippines ONLY, Additional Description &gt;&gt;\u00a0<\/h2><ul><li>Manage the employment status of call center associates and participate in the transfer, promotions or regularization of call center associates, which is necessary before any such employee-movement is made<\/li><li>Exercises independent judgment and discretion in the performance of the said main function as a means to implement management policies<\/li><li>Exercises authority to manage the employment status of a group of employees (firing, promotion, regularization, etc.) including identifying and addressing misconduct, policy and process violations of call center associates<\/li><li>Stay current on internal work processes, management policies and procedures and ensures implementation of the same Implement \u00a0management policies<\/li><li>Support and manage the program together with other Team Leaders and Managers \u00a0<\/li><li>Providing input into selecting, training, developing, and completing performance appraisal of work group(s) in accordance with the organization\u2019s policies and applicable legal requirements<\/li><li>Manage team members on their performance on a regular basis, and write and deliver performance appraisal.\u00a0<\/li><li>The Team Leader\u2019s role is a managerial level position, a position reposed with trust and confidence.\u00a0<\/li><\/ul><h2><b>Disclaimer\u00a0\u00a0 <\/b><\/h2><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p>\",\"ats_external_id\":\"R1718052\",\"location\":\"Medellin, Antioquia\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-12T20:32:57.937+08:00\",\"created_at\":\"2026-03-27T06:06:13.619+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNDkyMQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/COL-Medellin---Fabricato---Cra-50-38a-185-Rincon-Santos-Bello-Antioquia\/Team-Leader-Operations_R1718052-1\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"language\":[],\"location\":{\"city\":\"Medellin\",\"state\":\"Antioquia\",\"country\":{\"wid\":\"e8106cd6a3534f2dba6fdee2d41db89d\",\"iso2\":\"CO\",\"iso3\":\"COL\",\"descriptor\":\"Colombia\",\"iso_numeric\":\"170\"},\"postal_code\":\"051051\u00a0\",\"primary_location\":{\"id\":\"CO-MED-FABRI-01\",\"wid\":\"03be0ce21a55101d47a1f2764b0f0000\",\"descriptor\":\"COL Medellin - Fabricato - Cra. 50 #38a-185 Rincon Santos Bello Antioquia\"}},\"languages\":null,\"recruiter\":{\"email\":{\"wid\":\"79a73f5d3cd6101654fd416a8d050005\",\"address\":\"johanna.marquez1@concentrix.com\"},\"last_name\":\"Marquez\",\"first_name\":\"Andrea\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"}],\"recruiters\":[{\"id\":\"102597802\",\"wid\":\"da7d7d2449a2101031e06049e7da0000\",\"descriptor\":\"Andrea Marquez Realez (102597802)\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC0629\",\"wid\":\"f9af6d726098011e35d4eefc4f06b1e2\",\"descriptor\":\"Team Leader, Operations\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-366472\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/COL-Medellin---Fabricato---Cra-50-38a-185-Rincon-Santos-Bello-Antioquia\/Team-Leader-Operations_R1718052-1\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/COL-Medellin---Fabricato---Cra-50-38a-185-Rincon-Santos-Bello-Antioquia\/Team-Leader-Operations_R1718052-1\/apply\",\"job_requisition_id\":\"R1718052\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"wid\":\"ae497d235d55102f57554f2e42510003\",\"address\":\"fabio.agudelo@concentrix.com\"},\"last_name\":\"Agudelo Arboleda\",\"first_name\":\"Fabio\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1718052\",\"wid\":\"6a8396224fac101fc70ced7b0f280000\",\"descriptor\":\"R1718052 Team Leader Operations (Evergreen) (Open)\"},\"recruiter_group\":[{\"email\":{\"wid\":\"79a73f5d3cd6101654fd416a8d050005\",\"address\":\"johanna.marquez1@concentrix.com\"},\"last_name\":\"Marquez\",\"first_name\":\"Andrea\"}],\"requisition_type\":null,\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_9A\",\"wid\":\"0227dc387a09018bf2c30105e165b735\",\"descriptor\":\"Grade 9A\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":null,\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"623\",\"campaign_id\":\"25647\",\"campaign_title\":\"Advisor I, Sales R1712462\",\"campaign_type\":\"job_application\",\"job_title\":\"Advisor I, CPR Main IVR & MW - Thai\",\"street\":\"PHL Quezon City\",\"address\":\"PHL Quezon City\",\"city\":\"Pasig City\",\"state\":\"National Capital Region\",\"postal_code\":\"9000\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Advisor I, Sales position interfaces with customers via inbound calls, outbound calls, or through the Internet for the purpose of selling basic products and services. This position is responsible for processing customer orders and sales, providing\/receiving information, selling client products\/service, as well as providing basic customer service support.\",\"long_description\":\"<p>Essential Functions\/Core Responsibilities<br \/>\u2022 Achieve specific sales targets and maximizing sale opportunities on each and every call<\/p><p>\u00a0 \u00a0<\/p><p>\u2022 Use script and\/or probing techniques to determine customer needs and offer the most appropriate product or service to address their needs<\/p><p>\u00a0 \u00a0<\/p><p>\u2022 Maintain broad knowledge of products, pricing, promotions, and procedures<\/p><p>\u00a0 \u00a0<\/p><p>\u2022 Ensure service delivered to our customers meets contractual sales goals and other Key Performance Indicators (\u2018KPIs\u2019)<\/p><p>\u00a0 \u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0 \u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0 \u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0 \u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0 \u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and sales performance<\/p><p>\u00a0 \u00a0<\/p><p>\u2022 Answer billing questions by talking through components of customer accounts<\/p><p>\u00a0 \u00a0<\/p><p>Candidate Profile\u00a0<br \/>\u2022 High school diploma with three to six months of sales experience preferred<\/p><p>\u00a0 \u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0 \u00a0<\/p><p>\u2022 Strong communication and negotiation skills required<\/p><p>\u00a0 \u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally<\/p><p>\u00a0 \u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly<\/p><p>\u00a0 \u00a0<\/p><p>\u2022 Basic computer navigation skills and PC Knowledge<\/p><p>\u00a0 \u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast paced environment<\/p><p>\u00a0 \u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0 \u00a0<\/p><p>\u2022 Dependable with proficient attention to detail<\/p><p>\u00a0 \u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0 \u00a0<\/p><p>\u2022 Able to rotate shifts, as needed<\/p><p>\u00a0 \u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0 \u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p>\u00a0 \u00a0<\/p><p>Career Framework Role\u00a0<br \/>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><p>\u00a0 \u00a0<\/p><p>Supplemental Geographical Information<br \/>RECRUITER ENTER THE APPLICABLE LANGUAGE:<\/p><p>GERMANY - This job description does not apply to employees in Germany.<\/p><p>\u00a0 \u00a0<\/p><p>UNITED KINGDOM- EXCLUDE HIGH SCHOOL INFORMATION IN CANDIDATE PROFILE SECTION<\/p><p>\u00a0 \u00a0<\/p><p>PHILIPPINES \u00a0<\/p><p>\u2022 Minimum of two years of college education. No prior call center experience is required<\/p><p>\u2022 Ability to think clearly and can explain simple issues effectively, both written and verbally<\/p><p>\u00a0 \u00a0<\/p><p>INDIA \u00a0<\/p><p>\u2022 High school diploma with zero to six months of sales experience preferred \u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy<\/p><p>\u2022 Clarify customer requirements; probe for and confirm understanding of requirements or problem<\/p><p>\u2022 Confirm customer understanding of the solution and provide additional customer education as needed<\/p><p>\u2022 Ability to learn including strong problem solving skills<\/p><p>\u2022 Demonstrate strong probing and problem solving skills<\/p><p>\u2022 Should be able to handle complex queries<\/p><p>\u2022 Should be able to resolve customer queries independently<\/p><p>\u00a0 \u00a0<\/p><p>Disclaimer \u00a0<br \/>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p><p>Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.<\/p>\",\"ats_external_id\":\"R1712462\",\"location\":\"Pasig City, National Capital Region\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-12T20:57:23.511+08:00\",\"created_at\":\"2026-03-27T04:41:41.444+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNTY0Nw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City\/Advisor-I--CPR-Main-IVR---MW---Thai_R1712462\/apply\",\"head_count\":\"300\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"b67da9176e3d1063315edce36dd07e4b\",\"descriptor\":\"Concentrix CVG Philippines, Inc.\",\"reference_id\":\"YPH08\",\"organization_reference_id\":\"YPH08\"},\"language\":[],\"location\":{\"city\":\"Pasig City\",\"state\":\"National Capital Region\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"9000\",\"primary_location\":{\"id\":\"JP_PHL_Quezon_City\",\"wid\":\"740544c0a47f013fcc82fa781f11ba59\",\"descriptor\":\"PHL Quezon City\"}},\"languages\":null,\"recruiter\":{\"email\":{\"wid\":\"76d39917fee1103154504b410d5d0005\",\"address\":\"hopemilky.cayao@concentrix.com\"},\"last_name\":\"Cayao\",\"first_name\":\"Hope Milky\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"}],\"recruiters\":[{\"id\":\"101928952\",\"wid\":\"2ffb5dc89bc30107af91dfcb57090000\",\"descriptor\":\"Mikee Gabrielle Martinez (101928952)\"},{\"id\":\"216348\",\"wid\":\"9f196ba80a87014ba128530705195b8b\",\"descriptor\":\"Rosalie Bautista (216348)\"},{\"id\":\"102464965\",\"wid\":\"a1600f3e36da10313963254abf510000\",\"descriptor\":\"Hope Milky Cayao (102464965)\"},{\"id\":\"101810290\",\"wid\":\"19c4dc4aa471014168dae42190110992\",\"descriptor\":\"Meen Rodriguez (101810290)\"},{\"id\":\"100864188\",\"wid\":\"60219339f7a01064a5b9a699585e6503\",\"descriptor\":\"Marial Jay Dionson (100864188)\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC0610\",\"wid\":\"f9af6d726098012df3d36dfc4f068be2\",\"descriptor\":\"Advisor I, Sales\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-374409\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City\/Advisor-I--CPR-Main-IVR---MW---Thai_R1712462\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City\/Advisor-I--CPR-Main-IVR---MW---Thai_R1712462\/apply\",\"job_requisition_id\":\"R1712462\"}],\"organizations\":[{\"wid\":\"dbc9f0a81910101db9bfd1f50e110000\",\"descriptor\":\"W0ZL9K MICROSOFT CPR D365_PP TER PRD\",\"reference_id\":\"W0ZL9K\",\"custom_reference_id\":\"W0ZL9K\"},{\"wid\":\"f9af6d72609801caf84511393f067cb2\",\"descriptor\":\"2320 - Microsoft - MS365RET\",\"reference_id\":\"MS365RET\",\"custom_reference_id\":\"MS365RET\"}],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"wid\":\"c7989251e0af011a4d2abb27b93b72c6\",\"address\":\"rodena.olitoquit@concentrix.com\"},\"last_name\":\"Olitoquit\",\"first_name\":\"Rodena\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1712462\",\"wid\":\"ebb12409861c101a69cc39c5a3540000\",\"descriptor\":\"R1712462 Advisor I, CPR Main IVR & MW - Thai (Open)\"},\"recruiter_group\":[{\"email\":{\"wid\":\"76d39917fee1103154504b410d5d0005\",\"address\":\"hopemilky.cayao@concentrix.com\"},\"last_name\":\"Cayao\",\"first_name\":\"Hope Milky\"},{\"email\":{\"wid\":\"87b02d0ee496010f4e2a5c220d1aed1b\",\"address\":\"marialjay.dionson@concentrix.com\"},\"last_name\":\"Dionson\",\"first_name\":\"Marial Jay\"},{\"email\":{\"wid\":\"fc04bcc346041011f7741dd1a8c10002\",\"address\":\"jameenrae.rodriguez@concentrix.com\"},\"last_name\":\"Rodriguez\",\"first_name\":\"Meen\"},{\"email\":{\"wid\":\"f1e6875f09330107d40dbace2b6a0005\",\"address\":\"mikeegabrielle.martinez@concentrix.com\"},\"last_name\":\"Martinez\",\"first_name\":\"Mikee Gabrielle\"},{\"email\":{\"wid\":\"c9acc24a956b01c6bf905648131c1016\",\"address\":\"rosalie.bautista@concentrix.com\"},\"last_name\":\"Bautista\",\"first_name\":\"Rosalie\"}],\"requisition_type\":null,\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":null,\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"624\",\"campaign_id\":\"25610\",\"campaign_title\":\"Advisor I, Transaction Processing R1716993\",\"campaign_type\":\"job_application\",\"job_title\":\"Clinical BP_2026\",\"street\":\"PHL Quezon City\",\"address\":\"PHL Quezon City\",\"city\":\"Pasig City\",\"state\":\"National Capital Region\",\"postal_code\":\"9000\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"We are seeking a highly skilled and detail-oriented Appeals PHRN Specialist to support our expanding Medicare line of business. The ideal candidate will have a strong background in Utilization Management (UM), appeals processing, and case validation, with hands-on experience in Medicare UM or Appeals. This role will be critical in ensuring high-quality clinical review, thorough case investigation, and timely resolution of appeal cases in accordance with CMS guidelines.\",\"long_description\":\"<p><b>Appeals Review &amp; Case Handling:<\/b><br \/>\u25cb Review, evaluate, and process appeal requests for Medicare members in compliance with CMS regulations and organizational protocols.<br \/>\u25cb Conduct thorough case validation and clinical review using sound judgment and medical necessity criteria.<\/p><p><b>Collaboration:<\/b><br \/>\u25cb Collaborate with onshore payer nurses and Independent Review Organizations (IROs) to collect and verify necessary documentation for appeal resolution.<br \/>\u25cb Escalate complex cases as needed, providing detailed summaries and clinical insights.<\/p><p><b>Documentation &amp; Communication:<\/b><br \/>\u25cb Provide clear documentation and clinical rationales for approval or denial decisions.<br \/>\u25cb Maintain accurate records of all case activities and communicate findings effectively across teams.<\/p><p><b>Multitasking &amp; Quality Assurance:<\/b><br \/>\u25cb Manage multiple appeal cases concurrently while maintaining high standards for quality and turnaround time.<br \/>\u25cb Contribute to internal quality assurance reviews and support process improvement initiatives.<\/p><p><b>Compliance &amp; Industry Standards:<\/b><br \/>\u25cb Stay current on CMS guidelines, UM criteria, and regulatory updates.<br \/>\u25cb Ensure all appeals are resolved within required timelines and documented appropriately.<\/p><p><\/p><p>Recommended Minimum Skills Requirements (MSRs)\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/p><p><b>Technical Skills:<\/b><br \/>\u25cb Strong understanding of Medicare UM and Appeals processes.<br \/>\u25cb Familiarity with CMS guidelines, 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Baglar\",\"city\":\"Diyarbakir\",\"state\":\"Diyarbak\u0131r\",\"postal_code\":\"21050\",\"region\":null,\"country\":\"T\u00fcrkiye\",\"short_description\":\"The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0<\/h2><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0<\/h2><p>\u2022 High school diploma with three to six months of relevant experience preferred<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0<\/h2><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge.\u00a0 Works with close supervision and clearly defined procedures.\u00a0 Starting to demonstrate familiarity with client terminology, operating standards and procedures.\u00a0 Starter without sustained metric performance levels.<\/p><p><\/p><h2><b>Supplemental Geographical Information <\/b><\/h2><p>RECRUITER ENTER THE APPLICABLE LANGUAGE:<\/p><p><\/p><p>GERMANY - This job description does not apply to employees in Germany.<\/p><p><\/p><p>UNITED KINGDOM- EXCLUDE HIGH SCHOOL INFORMATION IN CANDIDATE PROFILE SECTION<\/p><p>\u00a0\u00a0\u00a0<\/p><p>PHILIPPINES\u00a0\u00a0<\/p><p>\u2022 Minimum of two years of college education. No prior call center experience is required<\/p><p>\u2022 Ability to think clearly and can explain simple issues effectively, both written and verbally<\/p><p>\u00a0\u00a0\u00a0<\/p><p>INDIA\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy<\/p><p>\u2022 Clarify customer requirements; probe for and confirm understanding of requirements or problem<\/p><p>\u2022 Confirm customer understanding of the solution and provide additional customer education as needed<\/p><p>\u2022 Ability to learn including strong problem solving skills<\/p><p>\u2022 Demonstrate strong probing and problem solving skills<\/p><p>\u2022 Should be able to handle complex queries<\/p><p>\u2022 Should be able to resolve customer queries independently\u00a0<\/p><p><\/p><h2><b>Disclaimer\u00a0\u00a0 <\/b><\/h2><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p><p><\/p><p>Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.<\/p><p><\/p>\",\"ats_external_id\":\"R1692465\",\"location\":\"Diyarbakir, Diyarbak\u0131r\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-20T02:59:13.202+03:00\",\"created_at\":\"2026-03-27T04:03:45.183+03:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-turkiye.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80NTYx?\",\"apply_url\":\"https:\/\/concentrix-turkiye.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80NTYx\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-turkiye\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":null,\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"1607\",\"campaign_id\":\"306\",\"campaign_title\":\"Advisor I, Customer Service R1701789\",\"campaign_type\":\"job_application\",\"job_title\":\"Ad Sales Specialist (German - speaking) On-site TT02\",\"street\":\"ESP Benalm\u00e1dena Costa - Plaza Solymar, C.C. Benalmar Local 12\",\"address\":\"ESP Benalm\u00e1dena Costa - Plaza Solymar, C.C. Benalmar Local 12\",\"city\":\"Benalm\u00e1dena Costa\",\"state\":\"Malaga\",\"postal_code\":\"29630\",\"region\":\"Malaga\",\"country\":\"Spain\",\"short_description\":\" Ad Sales Specialist\",\"long_description\":\"<div><div>Job Description<\/div><\/div><div><div><div><div><div><div><div><div><div><p><b>The Concentrix Advantage<\/b><\/p><p><\/p><p>Step into an engaging and high-performance sales environment where your impact directly drives revenue growth. At Concentrix, you&#39;ll join a collaborative, global team working with cutting-edge digital marketing solutions and some of the world\u2019s most innovative advertisers.<\/p><p><\/p><p>If you\u2019re motivated by targets, client success, and building long-term advertiser relationships, this is the place to accelerate your career.<\/p><p><\/p><p><b>Drive Revenue Through Digital Advertising<\/b><\/p><p><\/p><p>As an <b>Ad Sales Specialist<\/b>, you will play a key role in helping businesses grow through strategic digital advertising solutions. You\u2019ll manage a portfolio of advertisers, identify new revenue opportunities, and drive campaign performance through consultative selling and data-driven insights.<\/p><p><\/p><p><b>Your Responsibilities<\/b><\/p><p>In this role, you will:<\/p><p>\u2022 Drive advertising revenue by managing and growing a portfolio of SMB and mid-market advertisers<br \/>\u2022 Execute high-volume outbound sales outreach via calls, emails, and virtual meetings<br \/>\u2022 Identify upsell, cross-sell, and reactivation opportunities within existing accounts<br \/>\u2022 Consult advertisers on campaign strategy, targeting, and optimization to improve ROI<br \/>\u2022 Analyze campaign performance data (CTR, CPC, ROAS) and translate insights into actionable recommendations<br \/>\u2022 Generate new sales opportunities through prospecting, lead qualification, and pipeline development<br \/>\u2022 Build strong client relationships and act as a trusted digital marketing advisor<br \/>\u2022 Maintain accurate pipeline tracking and activity records in CRM systems (Salesforce preferred)<br \/>\u2022 Use AI-powered tools and sales intelligence platforms to prioritize leads and improve conversion rates<br \/>\u2022 Achieve and exceed monthly revenue and sales targets<\/p><p><\/p><p><b>What You Bring<\/b><\/p><p>\u2022 Experience in B2B sales, inside sales, ad sales, or digital marketing account management<br \/>\u2022 Strong consultative selling and objection-handling skills<br \/>\u2022 Proven ability to manage high-velocity sales cycles and outbound engagement<br \/>\u2022 Ability to translate marketing performance data into business recommendations<br \/>\u2022 Comfortable managing multiple accounts and a dynamic sales pipeline<br \/>\u2022 Experience with CRM systems and sales engagement tools<br \/>\u2022 Native or bilingual level of German and advanced level of English<\/p><p><\/p><p><b>Bonus Points If You Have<\/b><\/p><p>\u2022 1\u20133&#43; years of experience in digital advertising sales<br \/>\u2022 Experience working with Google Ads, LinkedIn Ads, Meta Ads, or similar platforms<br \/>\u2022 Background in SMB growth, performance marketing, or media sales<br \/>\u2022 Experience using sales intelligence or AI sales tools (Gong, Copilot, ChatGPT, etc.)<br \/>\u2022 Bachelor\u2019s degree in Business, Marketing, Communications, or similar<\/p><p><\/p><p><b>Competencies for Success<\/b><\/p><p>Successful Ad Sales Specialists demonstrate:<\/p><p><\/p><p><b>Revenue Ownership<\/b><br \/>You take accountability for hitting and exceeding revenue targets.<\/p><p><b>Consultative Selling<\/b><br \/>You position digital advertising solutions that align with client business goals.<\/p><p><b>Pipeline &amp; Sales Execution<\/b><br \/>You maintain strong outbound activity and pipeline discipline.<\/p><p><b>Data-Driven Decision Making<\/b><br \/>You use campaign metrics and insights to guide optimization and upselling opportunities.<\/p><p><b>Resilience &amp; Adaptability<\/b><br \/>You thrive in fast-paced sales environments and continuously improve your approach.<\/p><p><\/p><p><b>Why Join Concentrix?<\/b><\/p><p>We invest in your success with:<\/p><p>\u2022 Competitive salary package (\u20ac24K\u2013\u20ac30K)<br \/>\u2022 Performance-driven sales culture<br \/>\u2022 Central office location in the sunny Malaga<br \/>\u2022 Career progression opportunities in sales and account management<br \/>\u2022 Wellness programs and employee support initiatives<br \/>\u2022 Paid time off and referral bonuses<br \/>\u2022 Inclusive and diverse workplace culture<\/p><p><\/p><p><i>Concentrix is an equal opportunity employer<\/i><\/p><p><i>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/i><\/p><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div>\",\"ats_external_id\":\"R1701789\",\"location\":\"Benalm\u00e1dena Costa, Malaga\",\"job_type\":\"\",\"salary\":null,\"salary_type\":\"\",\"salary_currency\":null,\"updated_at\":\"2026-10-12T14:58:04.566+02:00\",\"created_at\":\"2026-03-27T02:03:56.022+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMDY?\",\"apply_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMDY\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"language\":[],\"location\":{\"city\":\"Benalm\u00e1dena Costa\",\"state\":\"Malaga\",\"country\":{\"wid\":\"bd34c524a6a04ae6915f5d96fa086199\",\"iso2\":\"ES\",\"iso3\":\"ESP\",\"descriptor\":\"Spain\",\"iso_numeric\":\"724\"},\"postal_code\":\"29630\",\"primary_location\":{\"id\":\"ES-BEN-SOLYM-01\",\"wid\":\"580a3f4cbe54101d479ba6e23c080000\",\"descriptor\":\"ESP Benalm\u00e1dena Costa - Plaza Solymar, C.C. Benalmar Local 12\"}},\"languages\":null,\"recruiter\":{\"email\":{\"wid\":\"4d8ffcf478a110040a241cab0ddb0002\",\"address\":\"ana.leon@concentrix.com\"},\"last_name\":\"Leon\",\"first_name\":\"Ana Isabel\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"},{\"id\":\"CF B2B Sales\",\"wid\":\"97ce316084a210142296b42c74b40000\",\"descriptor\":\"B2B Sales\"}],\"recruiters\":[{\"id\":\"102539905\",\"wid\":\"da7d7d2449a210103339839b42f40003\",\"descriptor\":\"Eszter Kornelia Csorba (102539905)\"},{\"id\":\"102538739\",\"wid\":\"da7d7d2449a21010333ecc44217d0000\",\"descriptor\":\"Francisco Ferrer (102538739)\"},{\"id\":\"103362408\",\"wid\":\"e7d9845c57a9101fa6acd0d0293a0000\",\"descriptor\":\"Carlota Albert Rosario (103362408)\"},{\"id\":\"102542271\",\"wid\":\"da7d7d2449a21010332ff4c6c2310005\",\"descriptor\":\"Ana Isabel Leon Casas (102542271)\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC0570\",\"wid\":\"f9af6d7260980109b01f59fb4f0632e2\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-364766\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Benalmdena-Costa---Plaza-Solymar-CC-Benalmar-Local-12\/Inside-Sales-Representative---English-Speaker---On-site-TT02_R1701789\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Benalmdena-Costa---Plaza-Solymar-CC-Benalmar-Local-12\/Inside-Sales-Representative---English-Speaker---On-site-TT02_R1701789\/apply\",\"job_requisition_id\":\"R1701789\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"wid\":\"22da67c3e50f10040e91bbd655a50002\",\"address\":\"alberto.laporta@concentrix.com\"},\"last_name\":\"Laporta\",\"first_name\":\"Alberto\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1701789\",\"wid\":\"91b679914106100e32e63e5aa6570000\",\"descriptor\":\"R1701789 Ad Sales Specialist (German - speaking) On-site TT02 (Evergreen) (Open)\"},\"recruiter_group\":[{\"email\":{\"wid\":\"4d8ffcf478a110040a241cab0ddb0002\",\"address\":\"ana.leon@concentrix.com\"},\"last_name\":\"Leon\",\"first_name\":\"Ana Isabel\"},{\"email\":{\"wid\":\"70d61985e67e1035c5646fea08730002\",\"address\":\"carlota.albert@concentrix.com\"},\"last_name\":\"Albert\",\"first_name\":\"Carlota\"},{\"email\":{\"wid\":\"4d8ffcf478a110040a30de3e32d30004\",\"address\":\"francisco.ferrer@concentrix.com\"},\"last_name\":\"Ferrer\",\"first_name\":\"Francisco\"}],\"requisition_type\":null,\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-spain\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"1\",\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"0\",\"auto_call\":\"0\",\"on_erp_listing\":\"1\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"1608\",\"campaign_id\":\"291\",\"campaign_title\":\"Advisor I, Customer Service R1539573\",\"campaign_type\":\"job_application\",\"job_title\":\"Refer a Friend (Spain Master)\",\"street\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"address\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\",\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"postal_code\":\"8020\",\"region\":\"Catalu\u00f1a\",\"country\":\"Spain\",\"short_description\":\" \",\"long_description\":\"<h3><span><span><b>Refer a Friend Program: Simplified Rules<\/b><\/span><\/span><\/h3><p><span><span><b>Objective<\/b><br \/>The Refer a Friend program allows Concentrix Spain Region employees to recommend candidates for job openings and earn a referral bonus.<\/span><\/span> <span><span><b>Who Can Participate?<\/b><br \/>All employees can participate, except: <\/span><\/span><\/p><ul><li><span><span>Supervisors\/Team Leaders and Direct Supervisors for their own teams.<\/span><\/span><\/li><li><span><span>Program Managers\/Directors if the candidate is hired for their program.<\/span><\/span><\/li><li><span><span>HR Recruitment Department employees.<\/span><\/span><\/li><\/ul><p><span><span><b>How to Recommend a Candidate?<\/b><\/span><\/span><\/p><ul><li><span><span>Please refer using the button above and fill in the details of your friend<\/span><\/span><\/li><\/ul><p><\/p><p><span><span><b>Eligibility Conditions<\/b><\/span><\/span><\/p><ul><li><span><span>The candidate must not have applied to Concentrix Spain Region in the last 6 months or been referred by another employee in the past year.<\/span><\/span><\/li><li><span><span>The candidate cannot be a former employee who left less than two years ago.<\/span><\/span><\/li><li><span><span>Interns are not eligible for referral.<\/span><\/span><\/li><li><span><span>Any leave (unpaid or sick) longer than 1 week delays the required 3-month employment period for the bonus.<\/span><\/span><\/li><\/ul><p><span><span><b>Other Key Points<\/b><\/span><\/span><\/p><ul><li><span><span>The recruiter for your project has 48 hours priority over your referral.<\/span><\/span><\/li><li><span><span>You can check the status of your referral via a link provided by email.<\/span><\/span><\/li><li><span><span>HR can only share if the referral is \u201cIn process\u201d or \u201cHired\u201d\u2014reasons for rejection are confidential.<\/span><\/span><\/li><li><span><span>If a referral is not hired within 1 year, you must refresh it to remain eligible.<\/span><\/span><\/li><li><span><span>If a candidate is hired for a different position or language than initially recommended, the bonus will adjust accordingly.<\/span><\/span><\/li><li><span><span>You are eligible for a bonus if your referral is hired and stays for at least 3 months:<\/span><\/span><\/li><\/ul><p><span><span><b>Program Updates<\/b><br \/>The Administration Specialist will review the program annually for any updates.<\/span><\/span><\/p><p><\/p><p>#LI-DNI<\/p>\",\"ats_external_id\":\"R1539573\",\"location\":\"Barcelona, Catalu\u00f1a\",\"job_type\":\"\",\"salary\":null,\"salary_type\":\"\",\"salary_currency\":null,\"updated_at\":\"2026-10-12T15:03:13.808+02:00\",\"created_at\":\"2026-03-27T02:03:49.554+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yOTE?\",\"apply_url\":\"https:\/\/concentrix-spain.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yOTE\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"language\":[],\"location\":{\"city\":\"Barcelona\",\"state\":\"Barcelona\",\"country\":{\"wid\":\"bd34c524a6a04ae6915f5d96fa086199\",\"iso2\":\"ES\",\"iso3\":\"ESP\",\"descriptor\":\"Spain\",\"iso_numeric\":\"724\"},\"postal_code\":\"8020\",\"primary_location\":{\"id\":\"ES-BAR-SELVA-01\",\"wid\":\"e3ece62c945d101d479c643715ac0000\",\"descriptor\":\"ESP Barcelona - C\/ de la Selva de Mar, 129\"}},\"languages\":null,\"recruiter\":{\"email\":{\"wid\":\"714a698555c910040a888a9f18530003\",\"address\":\"aileen.albayalde@concentrix.com\"},\"last_name\":\"Albayalde\",\"first_name\":\"Aileen Jill\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"},{\"id\":\"CF B2B Sales\",\"wid\":\"97ce316084a210142296b42c74b40000\",\"descriptor\":\"B2B Sales\"}],\"recruiters\":[{\"id\":\"217784\",\"wid\":\"60219339f7a01064825d372cc80969a5\",\"descriptor\":\"Monica Barreiro Lopez (217784)\"},{\"id\":\"102539777\",\"wid\":\"da7d7d2449a210103339ccd52b920000\",\"descriptor\":\"Jean-Pierre Cortas (102539777)\"},{\"id\":\"102542271\",\"wid\":\"da7d7d2449a21010332ff4c6c2310005\",\"descriptor\":\"Ana Isabel Leon Casas (102542271)\"},{\"id\":\"102999157\",\"wid\":\"f49961d5724310109d8d1df1f3d30000\",\"descriptor\":\"Rhea Kirpalani (102999157)\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC0570\",\"wid\":\"f9af6d7260980109b01f59fb4f0632e2\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-279359\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Barcelona---C-de-la-Selva-de-Mar-129\/Refer-a-Friend--Spain-Master-_R1539573\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ESP-Barcelona---C-de-la-Selva-de-Mar-129\/Refer-a-Friend--Spain-Master-_R1539573\/apply\",\"job_requisition_id\":\"R1539573\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"wid\":\"22da67c3e50f10040e91bbd655a50002\",\"address\":\"alberto.laporta@concentrix.com\"},\"last_name\":\"Laporta\",\"first_name\":\"Alberto\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1539573\",\"wid\":\"4dd9f1778c29102ae8b3bdd382530000\",\"descriptor\":\"R1539573 Refer a Friend (Spain Master) (Evergreen) (Open)\"},\"recruiter_group\":[{\"email\":{\"wid\":\"714a698555c910040a888a9f18530003\",\"address\":\"aileen.albayalde@concentrix.com\"},\"last_name\":\"Albayalde\",\"first_name\":\"Aileen Jill\"},{\"email\":{\"wid\":\"42dc0565513910040a3881819f120002\",\"address\":\"alessandra.boreggio@concentrix.com\"},\"last_name\":\"Boreggio\",\"first_name\":\"Alessandra\"},{\"email\":{\"wid\":\"4d8ffcf478a110040a241cab0ddb0002\",\"address\":\"ana.leon@concentrix.com\"},\"last_name\":\"Leon\",\"first_name\":\"Ana Isabel\"},{\"email\":{\"wid\":\"5eee05c904dd10040c1ae7afc9f30006\",\"address\":\"fiorella.fermi@concentrix.com\"},\"last_name\":\"Fermi\",\"first_name\":\"Fiorella\"},{\"email\":{\"wid\":\"4d8ffcf478a110040a30de3e32d30004\",\"address\":\"francisco.ferrer@concentrix.com\"},\"last_name\":\"Ferrer\",\"first_name\":\"Francisco\"},{\"email\":{\"wid\":\"dcb05f2e652510040ab1a52868450002\",\"address\":\"jeanpierre.cortas@concentrix.com\"},\"last_name\":\"Cortas\",\"first_name\":\"Jean-Pierre\"},{\"email\":{\"wid\":\"5179cb401389103feeff4baec5ac0001\",\"address\":\"lucie.novotna@concentrix.com\"},\"last_name\":\"Novotn\u00e1\",\"first_name\":\"Lucie\"},{\"email\":{\"wid\":\"17a877d1e0461007862f2811b04d0001\",\"address\":\"marcos.berro@concentrix.com\"},\"last_name\":\"Berro\",\"first_name\":\"Marcos\"},{\"email\":{\"wid\":\"75f444f94b400165b323fc630e1ae94c\",\"address\":\"monica.barreiro@concentrix.com\"},\"last_name\":\"Barreiro\",\"first_name\":\"Monica\"},{\"email\":{\"wid\":\"7c208b772b8e101f1abf02e797ee0002\",\"address\":\"petronela.lukacova@concentrix.com\"},\"last_name\":\"Luk\u00e1\u010dov\u00e1\",\"first_name\":\"Petronela\"},{\"email\":{\"wid\":\"3f346714772d1010b20f8431f8510002\",\"address\":\"rhea.kirpalani@concentrix.com\"},\"last_name\":\"Kirpalani\",\"first_name\":\"Rhea\"}],\"requisition_type\":null,\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-spain\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"1\",\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"0\",\"auto_call\":\"0\",\"on_erp_listing\":\"0\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"543\",\"campaign_id\":\"2097\",\"campaign_title\":\"Advisor I, Customer Service R1703535\",\"campaign_type\":\"job_application\",\"job_title\":\"German Customer Service Associate\",\"street\":\"ZAF Cape Town - 10 Rua, Da Gama St, Foreshore, Cape Town\",\"address\":\"ZAF Cape Town - 10 Rua, Da Gama St, Foreshore, Cape Town\",\"city\":\"Cape Town\",\"state\":\"Western Cape\",\"postal_code\":\"8000\",\"region\":null,\"country\":\"South Africa\",\"short_description\":\"\",\"long_description\":\"<p>Are you looking for an opportunity to jumpstart your career in the\u00a0travel industry? Now is your time to shine with Concentrix in this exciting opportunity to join our dynamic team as a\u00a0German Customer Support Advisor\u00a0working on an internationally innovative campaign with a salary of R20\u00a0000.<br \/><br \/>With game-changers in over 70 different countries, we celebrate our differences and embrace what makes you unique. Imagine being a part of a company that supports each other\u2019s success and well-being, giving you the tools and support you need to be the best version of yourself and embark on a career with endless possibilities.<br \/><br \/>You will be working on-site from our vibrant Cape Town office where creativity meets innovative technology. All the while, you will become part of a community of likeminded individuals that that become friends for life.<br \/><br \/>What you will do in this role<\/p><p><\/p><ul><li>Taking ownership of high profile, escalated cases from beginning to resolution<\/li><li>Manage work order within business SLA&#39;s<\/li><li>Proactively offer solutions to any issues or concerns that customers might face<\/li><li>Consistently applying agreed behavioural and compliance standards<\/li><li>Sharing knowledge and skills with other members of the team<\/li><li>Communicating new information that is relevant to the campaign to colleagues, customers and managers<\/li><li>Developing and maintaining current knowledge of the campaign<\/li><li>Ensuring first contact resolution at all times<\/li><li>Protecting information security and taking responsibility for highlighting any issues that you are made aware of by using the correct processes<\/li><li>Providing excellent customer experiences at all time<\/li><li>Verifying and updating customer information<\/li><li>Proactively offer solutions to any issues or concerns that customers might face<\/li><li>Your qualifications and experience<\/li><\/ul><p><br \/>This\u00a0Customer Support\u00a0Advisor role at Concentrix is a great match if you:<\/p><p><\/p><ul><li>Have a minimum of 6 months international Call Centre <span>experience\u00a0<b>(essential)<\/b><\/span><\/li><li>Passed Grade 12<\/li><li>Ability to work shifts aligned to UK business hours<\/li><li>Proficient in German verbal communication<\/li><li>Are self-motivated and highly responsible<\/li><\/ul><p><\/p><p>What is in it for you?<\/p><p><br \/>In this role, we offer benefits that help you support your unique lifestyle:<\/p><p><\/p><ul><li>A monthly salary of R20\u00a0000<\/li><li>Medical aid for main member \/ medical insurance for employee and two dependents<\/li><li>Pension Fund<\/li><li>Subsidised transport<\/li><li>Group life cover<\/li><li>Fantastic Employee Assistance Programme (EAP)<\/li><li>Access to financial well-being sessions, will writing sessions and stress management sessions<\/li><li>Team building and upskill training opportunities<\/li><li>Interactive and inclusive company culture<\/li><\/ul><p><br \/>Ready to bring your skills, experience and sense of urgency to a company that values your expertise. Discover why over 550,000 game-changers around the globe call Concentrix their\u201cemployer of choice.\u201d Together, we will achieve greatness and unlock unlimited possibilities. Apply today and let your career thrive!<\/p><p><br \/><b><span>Eligibility to work<\/span><\/b><\/p><p><br \/><span>In accordance with South African law, only applicants who are legally authorised to work in the SA will be considered for this position and the appointment will be made in line with the company\u2019s EE Plan.<\/span><\/p><p><\/p><p><b><span>Disclaimer\u00a0\u00a0 <\/span><\/b><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p><p>Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.<\/p><p><\/p><p><\/p><p>#ConcentrixSA<\/p><p><\/p>\",\"ats_external_id\":\"R1703535\",\"location\":\"Cape Town, Western Cape\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-19T23:59:14.407Z\",\"created_at\":\"2026-03-26T23:37:38.944Z\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-uk.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMDk3?\",\"apply_url\":\"https:\/\/concentrix-uk.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMDk3\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-uk\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"1\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":null,\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"1609\",\"campaign_id\":\"252\",\"campaign_title\":\"Advisor II, Technical Support  R1718050\",\"campaign_type\":\"job_application\",\"job_title\":\"Technical Support Advisor (Italian - speaking) On-site MI36\",\"street\":\"ESP La Coruna\",\"address\":\"ESP La Coruna\",\"city\":\"A Coruna\",\"state\":\"A Coruna\",\"postal_code\":\"15008\",\"region\":\"A Coruna\",\"country\":\"Spain\",\"short_description\":\" Technical Support Agents with Italian \",\"long_description\":\"<p>Are you interested in starting or focusing your career in the technology and software area?<\/p><p><\/p><p>We are looking for <b>Technical Support Agents with Italian<\/b> to provide technical assistance to a project with a world leading software development company.\u00a0<\/p><p><\/p><p>If you have similar previous experience, or you have developed as an IT Technician, and you are interested in the offer, do not hesitate to apply!\u00a0<\/p><p><\/p><p><b>Requirements:\u00a0<\/b><\/p><p><\/p><p>- Excellent interpersonal and communication skills in Italian (native) and English (advanced)<\/p><p>- Training or experience in IT technologies\/products, especially in Cloud technologies or products related to Office, Outlook, Onedrive, Exchange, Sharepoint, Sharepoint, Lync Server, Microsoft Windows (valuable)\u00a0<\/p><p>- Ability to handle diverse customer situations, with empathy and professionalism.\u00a0<\/p><p>- Critical and logical thinking for effective problem solving\u00a0<\/p><p><\/p><p><b>What do we offer? \u00a0<\/b><\/p><p><\/p><p>- Full time (39h\/week), permanent contract, from Monday to Friday, 09.00 - 18.00<\/p><p>- Excellent work environment (multicultural)\u00a0<\/p><p>- Good work-life balance\u00a0<\/p><p>- Extensive training on the product, cutting-edge technologies and highly demanded in the market.\u00a0<\/p><p>- Important possibilities for development and promotion within the company, nationally and internationally.\u00a0<\/p><p><\/p><p>If you think you fit the position or want more information about it, we invite you to apply, we will be happy to work with you!\u00a0<\/p><p><\/p><p><i>Concentrix is an equal opportunity employer\u00a0<\/i>\u00a0<\/p><p><i>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. 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Sua lista de verifica\u00e7\u00e3o encontrou um grupo diversificado de novas pessoas com a mesma opini\u00e3o? Que tal ser reconhecido e recompensado por fazer grandes coisas? Talvez voc\u00ea tenha imaginado um lugar onde pudesse ter todas essas coisas e fazer a diferen\u00e7a positiva no dia das pessoas. Se sim, a Concentrix \u00e9 um \u00f3timo lugar para voc\u00ea. Todos os dias, espalhamos positividade na vida de outras pessoas por meio de intera\u00e7\u00f5es compassivas com os clientes e solu\u00e7\u00e3o genu\u00edna de problemas com um toque humano. Fazer o bem para as pessoas est\u00e3o em nosso DNA porque acreditamos que o desejo de ser tratado com carinho e respeito \u00e9 parte universal da experi\u00eancia humana. Essa filosofia orienta tudo o que fazemos e cria a estrutura de como tratamos nossos clientes e nossa equipe.<\/p><p>N\u00e3o importa sua forma\u00e7\u00e3o ou anos de experi\u00eancia, iniciar ou estabelecer sua carreira pode parecer desafiador, mas muitas vezes a resposta \u00e9 muito mais<\/p><p>simples do que voc\u00ea pensa. Estamos \u00e0 procura de especialistas em atendimento ao cliente. Esta fun\u00e7\u00e3o \u00e9 a oportunidade perfeita para quem est\u00e1 considerando uma carreira em atendimento ao cliente.<\/p><p><\/p><p><b>O QUE VOC\u00ca TRARIA PARA NOSSA EQUIPE?<\/b><\/p><p>Sua paix\u00e3o por fazer o bem para outras pessoas o ajudar\u00e1 a se relacionar com seus clientes e sua equipe. Voc\u00ea ouvir\u00e1 ativamente e solucionar\u00e1 problemas para fornecer uma \u00f3tima experi\u00eancia aos clientes nacionais e internacionais LATAM. Sua aten\u00e7\u00e3o aos detalhes, capacidade de pensar fora da caixa, excelente comunica\u00e7\u00e3o e paix\u00e3o o ajudar\u00e3o a se destacar nessa fun\u00e7\u00e3o.<\/p><p><\/p><p><b>PARA FAZER PARTE DA NOSSA EQUIPE:<\/b><\/p><p><span class=\\\"emphasis\\\">\u00b7 Ensino m\u00e9dio completo;<\/span><\/p><p><span class=\\\"emphasis\\\">\u00b7 Idade m\u00ednima 18 anos;<\/span><\/p><p><span class=\\\"emphasis\\\">\u00b7 Habilidade com Tecnologia.<\/span><\/p><p><\/p><p><b>CHAME DE CASA:<\/b><\/p><p>Se voc\u00ea est\u00e1 sorrindo agora e este parece ser o pr\u00f3ximo passo perfeito em sua carreira, queremos ouvir de voc\u00ea! Inscreva-se hoje e descubra por que mais de 290.000 pessoas em todo o mundo escolhem chamar a Concentrix de lar.<\/p><p>A Concentrix \u00e9 uma premiada empresa global de solu\u00e7\u00f5es CX que cria experi\u00eancias incr\u00edveis para as melhores marcas do mundo e seus clientes. Somos uma equipe de inovadores ambiciosos, que assumem riscos e mudam o jogo: o tipo de pessoa que prospera na solu\u00e7\u00e3o de problemas complexos.<\/p><p>Todos os candidatos qualificados ser\u00e3o considerados para o emprego, independentemente de ra\u00e7a, cor, religi\u00e3o, sexo, orienta\u00e7\u00e3o sexual, identidade de g\u00eanero, nacionalidade, defici\u00eancia ou status de veterano protegido.<\/p><p><\/p><p><b>Saber mais:<\/b><\/p><p><b>Concentra\u00e7\u00e3o no Facebook | Concentrix no Instagram | www.concentrix.com<\/b><\/p><p><\/p><p><i>As declara\u00e7\u00f5es acima destinam-se a descrever a natureza geral e o n\u00edvel de trabalho realizado por indiv\u00edduos designados para esta posi\u00e7\u00e3o. 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New - Atendimento ao cliente receptivo Multiskill - Ensino m\u00e9dio (Evergreen) (Open)\"},\"recruiter_group\":[],\"requisition_type\":null,\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-brazil\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":null,\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"14\",\"campaign_id\":\"401\",\"campaign_title\":\" Advisor I, Customer Service R1645311\",\"campaign_type\":\"job_application\",\"job_title\":\"ESPECIALISTA DE ATENDIMENTO AO CLIENTE | REDE SOCIAL | FORTALEZA\",\"street\":\"BRA Fortaleza - 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Centro, Fortaleza;<\/span><br \/><span>\u2022 Vagas 100% Presenciais;<\/span><br \/><span>\u2022 Treinamento Remunerado.<br \/>\u2022 Os detalhes ser\u00e3o enviados ap\u00f3s a conclus\u00e3o do teste, junto com sua entrevista! &#x1f601;<\/span><br \/><br \/><span>Seja um #Game-Changer em uma multinacional acolhedora e diversa, que coloca seus colaboradores em primeiro lugar! Aqui, as oportunidades de crescimento s\u00e3o reais. Ap\u00f3s completar 3 meses conosco, voc\u00ea poder\u00e1 se candidatar a vagas de n\u00edvel superior ao seu cargo atual ou explorar posi\u00e7\u00f5es em \u00e1reas administrativas. Al\u00e9m disso, oferecemos um pacote de benef\u00edcios que vai al\u00e9m do b\u00e1sico:<\/span><br \/><br \/><span>\u2022 VA\/VR<\/span><br \/><span>\u2022 Seguro de vida<\/span><br \/><span>\u2022 Assist\u00eancia m\u00e9dica e odontol\u00f3gica para cuidar da sua sa\u00fade<\/span><br \/><span>\u2022 Aux\u00edlio creche\/bab\u00e1 para apoiar sua fam\u00edlia<\/span><br \/><span>\u2022 Parcerias com at\u00e9 50% de desconto em faculdades e at\u00e9 80% em escolas de idiomas para impulsionar sua forma\u00e7\u00e3o<\/span><br \/><span>\u2022 Plano de Carreira, cres\u00e7a com a gente e conquiste novas oportunidades de desenvolvimento profissional!<\/span><br \/><span>\u2022 Programa de bem-estar para cuidar da sua qualidade de vida<\/span><br \/><span>\u2022 Ambientes disruptivos com salas de jogos, TV e muito mais<\/span><br \/><span>\u2022 E outros benef\u00edcios exclusivos para a sua cidade<\/span><br \/><br \/><br \/><span>Estamos em busca de pessoas comprometidas, atentas aos detalhes e apaixonadas por ajudar outras pessoas. Com seu talento em resolver problemas e comunica\u00e7\u00e3o, voc\u00ea far\u00e1 a diferen\u00e7a para nossos clientes e para o time prestando um atendimento humanizado atrav\u00e9s do Chat, E-mail e\/ou Voz.<\/span><br \/><br \/><span>O que voc\u00ea precisa para brilhar aqui:<\/span><br \/><br \/><span>\u2022 Ensino m\u00e9dio completo.<\/span><br \/><span>\u2022 Experi\u00eancia em atendimento multicanal (voz, chat e e-mail).<\/span><br \/><span>\u2022 Familiaridade com tecnologia: boa digita\u00e7\u00e3o e habilidade com sistemas simult\u00e2neos.<\/span><br \/><span>\u2022 Compromisso com atendimento humanizado - tratamos nossos clientes como gostar\u00edamos de ser tratados!<\/span><br \/><br \/><br \/><span>Nosso processo seletivo:<\/span><br \/><br \/><span>\u2022 Inscri\u00e7\u00e3o<\/span><br \/><span>\u2022 Provas (essenciais para seguir no processo)<\/span><br \/><span>\u2022 Entrevista<\/span><br \/><span>\u2022 Fase final<\/span><br \/><br \/><span>Venha fazer parte de algo especial. Queremos ver voc\u00ea crescer com a gente!<\/span><\/p>\",\"ats_external_id\":\"R1645311\",\"location\":\"Fortaleza, Cear\u00e1\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-20T20:59:06.713-03:00\",\"created_at\":\"2026-03-26T20:37:15.374-03:00\",\"latitude\":\"-14.235004\",\"longitude\":\"-51.92528\",\"landing_page_url\":\"https:\/\/concentrix-brazil.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80MDE?\",\"apply_url\":\"https:\/\/concentrix-brazil.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80MDE\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"CLOSED\",\"wid\":\"8ce1be24e0e743929d9ae78aa55bad04\",\"descriptor\":\"Closed\"},\"company\":[],\"language\":[],\"location\":{\"city\":\"Fortaleza\",\"state\":\"Cear\u00e1\",\"country\":{\"wid\":\"1a29bb1357b240ab99a2fa755cc87c0e\",\"iso2\":\"BR\",\"iso3\":\"BRA\",\"descriptor\":\"Brazil\",\"iso_numeric\":\"76\"},\"postal_code\":\"60110-260\",\"primary_location\":{\"id\":\"BR-CEA-LEDOS-01\",\"wid\":\"740544c0a47f016cf30824771f115955\",\"descriptor\":\"BRA Fortaleza - Rua Goncalves Ledo\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"murilo.sousa@concentrix.com\"},\"first_name\":\"Sousa, Murilo\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"},{\"id\":\"CF B2B Sales\",\"wid\":\"97ce316084a210142296b42c74b40000\",\"descriptor\":\"B2B Sales\"}],\"recruiters\":[{\"id\":\"102233183\",\"wid\":\"fd46b33b9ba41010eb974820aae20000\",\"descriptor\":\"Murilo Sousa (102233183)\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC0570\",\"wid\":\"f9af6d7260980109b01f59fb4f0632e2\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-329982\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/BRA-Fortaleza---Rua-Goncalves-Ledo\/ESPECIALISTA-DE-ATENDIMENTO-AO-CLIENTE---REDE-SOCIAL---FORTALEZA_R1645311\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/BRA-Fortaleza---Rua-Goncalves-Ledo\/ESPECIALISTA-DE-ATENDIMENTO-AO-CLIENTE---REDE-SOCIAL---FORTALEZA_R1645311\/apply\",\"job_requisition_id\":\"R1645311\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"wid\":\"3d2b90a797f91024b9ae5b7b70c10000\",\"address\":\"melissa.machado1@concentrix.com\"},\"last_name\":\"Machado\",\"first_name\":\"Melissa\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1645311\",\"wid\":\"60750e8f4a75101874b6de2354de0000\",\"descriptor\":\"R1645311 ESPECIALISTA DE ATENDIMENTO AO CLIENTE | REDE SOCIAL | FORTALEZA (Evergreen) (Closed)\"},\"recruiter_group\":[],\"requisition_type\":null,\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-brazil\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":null,\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"104\",\"campaign_id\":\"111\",\"campaign_title\":\"Advisor I, Customer Service R1664363\",\"campaign_type\":\"job_application\",\"job_title\":\"San Isidro ATC EN\",\"street\":\"PER Lima - Avenida El Camino Real N195 Calle Santa Luisa\",\"address\":\"PER Lima - Avenida El Camino Real N195 Calle Santa Luisa\",\"city\":\"Lima\",\"state\":\"Lima\",\"postal_code\":\"1000\",\"region\":null,\"country\":\"Peru\",\"short_description\":\"The Advisor I, Sales position interfaces with customers via inbound calls, outbound calls, or through the Internet for the purpose of selling basic products and services. This position is responsible for processing customer orders and sales, providing\/receiving information, selling client products\/service, as well as providing basic customer service support.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities<\/h2><p>\u2022 Achieve specific sales targets and maximizing sale opportunities on each and every call<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Use script and\/or probing techniques to determine customer needs and offer the most appropriate product or service to address their needs<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain broad knowledge of products, pricing, promotions, and procedures<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ensure service delivered to our customers meets contractual sales goals and other Key Performance Indicators (\u2018KPIs\u2019)<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and sales performance<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Answer billing questions by talking through components of customer accounts<\/p><p>\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0<\/h2><p>\u2022 High school diploma with three to six months of sales experience preferred<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong communication and negotiation skills required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Basic computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast paced environment<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with proficient attention to detail<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Able to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p>\u00a0\u00a0\u00a0<\/p><h2>Career Framework Role\u00a0<\/h2><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge.\u00a0 Works with close supervision and clearly defined procedures.\u00a0 Starting to demonstrate familiarity with client terminology, operating standards and procedures.\u00a0 Starter without sustained metric performance levels.<\/p><p>\u00a0\u00a0\u00a0<\/p><h2>Supplemental Geographical Information<\/h2><p>RECRUITER ENTER THE APPLICABLE LANGUAGE:<\/p><p><\/p><p>GERMANY - This job description does not apply to employees in Germany.<\/p><p>\u00a0\u00a0\u00a0<\/p><p>UNITED KINGDOM- EXCLUDE HIGH SCHOOL INFORMATION IN CANDIDATE PROFILE SECTION<\/p><p>\u00a0\u00a0\u00a0<\/p><p>PHILIPPINES\u00a0\u00a0<\/p><p>\u2022 Minimum of two years of college education. No prior call center experience is required<\/p><p>\u2022 Ability to think clearly and can explain simple issues effectively, both written and verbally<\/p><p>\u00a0\u00a0\u00a0<\/p><p>INDIA\u00a0\u00a0<\/p><p>\u2022 High school diploma with zero to six months of sales experience preferred\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy<\/p><p>\u2022 Clarify customer requirements; probe for and confirm understanding of requirements or problem<\/p><p>\u2022 Confirm customer understanding of the solution and provide additional customer education as needed<\/p><p>\u2022 Ability to learn including strong problem solving skills<\/p><p>\u2022 Demonstrate strong probing and problem solving skills<\/p><p>\u2022 Should be able to handle complex queries<\/p><p>\u2022 Should be able to resolve customer queries independently<\/p><p>\u00a0\u00a0\u00a0<\/p><h2>Disclaimer\u00a0\u00a0<\/h2><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p>\",\"ats_external_id\":\"R1664363\",\"location\":\"Lima, Lima\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-18T18:59:07.715-05:00\",\"created_at\":\"2026-03-26T18:27:22.286-05:00\",\"latitude\":\"-9.189967\",\"longitude\":\"-75.015152\",\"landing_page_url\":\"https:\/\/concentrix-peru.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMTE?\",\"apply_url\":\"https:\/\/concentrix-peru.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMTE\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact 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1013\",\"city\":\"Lima\",\"state\":\"Lima\",\"postal_code\":\"15039\",\"region\":null,\"country\":\"Peru\",\"short_description\":\"El puesto de Asesor I de Ventas interact\u00faa con los clientes a trav\u00e9s de llamadas entrantes, salientes o por Internet con el fin de vender productos y servicios b\u00e1sicos. Este puesto es responsable de procesar pedidos y ventas de clientes, proporcionar\/recibir informaci\u00f3n, vender productos\/servicios a clientes y brindar soporte b\u00e1sico de servicio al cliente.\",\"long_description\":\"<p>Funciones esenciales\/responsabilidades principales<\/p><p><br \/>\u2022 Lograr objetivos de ventas espec\u00edficos y maximizar las oportunidades de venta en todas y cada una de las llamadas<\/p><p>\u2022 Utilizar t\u00e9cnicas de sondeo y\/o guiones para determinar las necesidades del cliente y ofrecer el producto o servicio m\u00e1s adecuado para abordar sus necesidades<\/p><p>\u2022 Mantener un amplio conocimiento de los productos, precios, promociones y procedimientos<\/p><p>\u2022 Garantizar que el servicio prestado a nuestros clientes cumpla con los objetivos de ventas contractuales y otros indicadores clave de rendimiento (KPI)<\/p><p>\u2022 Saludar a los clientes de manera cort\u00e9s, amistosa y profesional utilizando los procedimientos acordados<\/p><p>\u2022 Escuchar atentamente las necesidades e inquietudes del cliente; demostrar empat\u00eda mientras se maximiza la oportunidad de construir una relaci\u00f3n con el cliente<\/p><p>\u2022 Aclarar los requisitos del cliente; sondear para comprender, usar herramientas y recursos para brindar una resoluci\u00f3n adecuada al cliente<\/p><p>\u2022 Preparar un trabajo completo y preciso, incluida la anotaci\u00f3n adecuada de las cuentas seg\u00fan sea necesario<\/p><p>\u2022 Participar en actividades dise\u00f1adas para mejorar la satisfacci\u00f3n del cliente y el rendimiento de ventas<\/p><p>\u2022 Responder preguntas de facturaci\u00f3n hablando sobre los componentes de las cuentas de los clientes<\/p><p>Perfil del candidato<br \/>\u2022 Se prefiere diploma de escuela secundaria con tres a seis meses de experiencia en ventas<\/p><p>\u2022 Cort\u00e9s con una fuerte orientaci\u00f3n al servicio al cliente<\/p><p>\u2022 Se requieren fuertes habilidades de comunicaci\u00f3n y negociaci\u00f3n<\/p><p>\u2022 Capacidad para comunicarse de manera efectiva, tanto escrita como verbal<\/p><p>\u2022 Habilidad para realizar m\u00faltiples tareas; incluida la capacidad de ser flexible y adaptarse r\u00e1pidamente a los cambios<\/p><p>\u2022 Habilidades b\u00e1sicas de navegaci\u00f3n inform\u00e1tica y conocimiento de PC<\/p><p>\u2022 Tolerancia al trabajo repetitivo en un entorno de ritmo r\u00e1pido<\/p><p>\u2022 Capacidad para trabajar como miembro de un equipo, as\u00ed como de forma independiente<\/p><p>\u2022 Confiable con atenci\u00f3n competente a los detalles<\/p><p>\u2022 Demostrar paciencia en todas las situaciones de contacto con el cliente; incluido el mantenimiento de un tono y modales agradables y profesionales<\/p><p>\u2022 Capaz de rotar turnos, seg\u00fan sea necesario<\/p><p>\u2022 Seg\u00fan la ubicaci\u00f3n y\/o el programa, es posible que se requiera experiencia\/habilidades adicionales<\/p><p><\/p><p>*Los requisitos del trabajo pueden variar seg\u00fan el pa\u00eds y no contravendr\u00e1n ninguna ley local<\/p><p><\/p><p>Funci\u00f3n del marco profesional<\/p><p><\/p><p>Tiene el conjunto de habilidades b\u00e1sicas requeridas por el programa para realizar tareas de rutina dentro de procesos simples, pero carece de conocimiento espec\u00edfico del programa\/producto. Trabaja con supervisi\u00f3n cercana y procedimientos claramente definidos. Empieza a demostrar familiaridad con la terminolog\u00eda del cliente, los est\u00e1ndares operativos y los procedimientos. Principiante sin niveles de desempe\u00f1o m\u00e9trico sostenidos.<\/p><p><\/p><p>Informaci\u00f3n geogr\u00e1fica complementaria<\/p><p><br \/>EL RECLUTADOR INGRESE EL IDIOMA CORRESPONDIENTE:<\/p><p><\/p><p>ALEMANIA: esta descripci\u00f3n del puesto no se aplica a los empleados en Alemania.<\/p><p><\/p><p>REINO UNIDO: EXCLUYA LA INFORMACI\u00d3N DE LA ESCUELA SECUNDARIA EN LA SECCI\u00d3N DEL PERFIL DEL CANDIDATO<\/p><p><\/p><p>FILIPINAS<\/p><p>\u2022 M\u00ednimo de dos a\u00f1os de educaci\u00f3n universitaria. No se requiere experiencia previa en centros de llamadas<\/p><p>\u2022 Capacidad para pensar con claridad y poder explicar problemas simples de manera efectiva, tanto por escrito como verbalmente<\/p><p><\/p><p>INDIA<\/p><p>\u2022 Se prefiere diploma de escuela secundaria con cero a seis meses de experiencia en ventas<\/p><p>\u2022 Capacidad para comunicarse de manera efectiva, tanto por escrito como verbalmente<\/p><p>\u2022 Escuchar atentamente las necesidades e inquietudes de los clientes; demostrar empat\u00eda<\/p><p>\u2022 Aclarar los requisitos del cliente; investigar y confirmar la comprensi\u00f3n de los requisitos o el problema<\/p><p>\u2022 Confirmar la comprensi\u00f3n del cliente de la soluci\u00f3n y proporcionar educaci\u00f3n adicional al cliente seg\u00fan sea necesario<\/p><p>\u2022 Capacidad de aprender, incluidas s\u00f3lidas habilidades para la resoluci\u00f3n de problemas<\/p><p>\u2022 Demostrar s\u00f3lidas habilidades de investigaci\u00f3n y resoluci\u00f3n de problemas<\/p><p>\u2022 Debe ser capaz de manejar consultas complejas<\/p><p>\u2022 Debe ser capaz de resolver las consultas de los clientes de forma independiente<\/p><p><\/p><p>Descargo de responsabilidad<\/p><p><br \/>Las declaraciones anteriores tienen como objetivo describir la naturaleza general y el nivel de trabajo que realizan las personas asignadas a este trabajo. No pretenden ser una lista exhaustiva de todas las responsabilidades, deberes y habilidades requeridas del personal que trabaja dentro de este puesto.<\/p><p>Concentrix es un empleador con igualdad de oportunidades. 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opportunities working with the world's leading snack brand!<\/p>\\n<p>Concentrix collaborates with the world&rsquo;s leading snack manufacturer, which holds leading market shares in every category in which it competes, and maintains the No. 1 position globally in biscuits, chocolate, and candy. You will be the first point of contact, taking calls, responding to emails, and addressing web enquiries from consumers. You will have your customer service radar switched on and be ready to showcase your excellent communication skills, providing each customer with a professional and detailed response. In this role, you will provide support for a variety of brands and be required to remain knowledgeable on all brands and products, as well as maintain up-to-date knowledge on all the processes to support our consumers<br \/>&nbsp;<\/p>\\n<p><strong>Want your weekends free? Not a problem!<\/strong><br \/><strong>Our lines are open 9:00 am-6:00 pm Monday to Friday to help you strike an excellent work-life balance!<\/strong><\/p>\\n<p><strong>What do you need?<\/strong><\/p>\\n<ul>\\n<li>You are fluent in English<\/li>\\n<li>You are experienced with MS Excel<\/li>\\n<li>Strong attention to details<\/li>\\n<li>You are customer service oriented<\/li>\\n<li>Have excellent interpersonal skills, self-confidence and are a strong team player<\/li>\\n<li>Have analytical and problem-solving skills<\/li>\\n<li>Ability to work from our office in Sofia<\/li>\\n<\/ul>\\n<p><strong>Your day-to-day role:<\/strong><\/p>\\n<ul>\\n<li>Receiving and processing consumer post and&nbsp;incoming stock<\/li>\\n<li>Arranging, packing and shipment of orders<\/li>\\n<li>Overseeing, reporting &amp; tracking inventory\/stock.<\/li>\\n<li>Undertake weekly and monthly billing and financials<\/li>\\n<li>Processing invoices<\/li>\\n<li>Providing accurate information and maintain detailed and in-depth checks<\/li>\\n<\/ul>\\n<ul>\\n<li>Ensuring that all deadlines are met consistently<\/li>\\n<\/ul>\\n<p><br \/><strong>What do we offer?<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Full-time role with working shifts between 9:00 a.m. &ndash; 18:00 p.m., Monday &ndash; Friday<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Competitive salary<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Amafing office environement&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Comprehensive initial training and onboarding (fully paid by us)<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Continuous training and upskilling programs through Concentrix University<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Professional Development and Career Navigation programs to map out the steps in your desired development<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Health and Wellbeing initiatives<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Relocation support if needed (accommodation and travel expenses)<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Part of the additional benefits include Health and Life Insurance, Multisport card, Transport allowance, Bonus for important life events, Additional paid leave for education, Corporate discounts, Company events, and many more!<\/p>\\n<\/li>\\n<\/ul>\\n<p>Know someone perfect for this role? Refer a friend and earn an exciting reward when they join our team!<\/p>\\n<p><a href=\\\"..\/..\/..\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMDc\\\">External Referral Program - Bulgaria<\/a><\/p>\\n<p>&nbsp;<\/p>\\n<p><em>You appreciate our values of recognition, integrity, unity, and commitment, and you are eager to create the \\\"wow\\\" too. More than your background, it is your motivation and your personality that will make you part of our fun-loving community.<\/em><\/p>\\n<p><em>Please note that non-EU residents must have a valid work permit in Bulgaria to be considered for employment.<\/em><\/p>\\n<p><em><strong>Concentrix<\/strong><\/em> <em><strong>Bulgaria is an equal-opportunity employer<\/strong><\/em><\/p>\\n<p><em><strong>Concentrix considers diversity a fundamental resource and offers everyone access to employment opportunities, regardless of gender, age, religion, ethnicity, or any other classification protected by applicable national laws.<\/strong><\/em><\/p>\",\"ats_external_id\":\"BG-618\",\"location\":\"Sofia, Sofia\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-09-21T12:19:29.270+03:00\",\"created_at\":\"2026-03-26T17:50:19.639+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82MTg?\",\"apply_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82MTg\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-bulgaria\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":\"0\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"106\",\"campaign_id\":\"85\",\"campaign_title\":\"Advisor II, Technical Support R1550874\",\"campaign_type\":\"job_application\",\"job_title\":\"ATENCI\u00d3N AL CLIENTE SERVICIOS\u00a0EN\u00a0ESPA\u00d1OL\",\"street\":\"PER Lima - Av Primavera 1013\",\"address\":\"PER Lima - Av Primavera 1013\",\"city\":\"Lima\",\"state\":\"Lima\",\"postal_code\":\"15039\",\"region\":null,\"country\":\"Peru\",\"short_description\":\"El Asesor I, Posici\u00f3n de ventas interact\u00faa con los clientes a trav\u00e9s de llamadas entrantes, llamadas salientes o a trav\u00e9s de Internet con el fin de vender productos y servicios b\u00e1sicos. Esta posici\u00f3n es responsable de procesar pedidos y ventas de clientes, proporcionar \/ recibir informaci\u00f3n, vender productos \/ servicios de clientes, as\u00ed como proporcionar soporte b\u00e1sico de servicio al cliente.\",\"long_description\":\"<h2><span>Funciones Esenciales\/Responsabilidades Principales<\/span><br \/><span>\u2022 Lograr objetivos de ventas espec\u00edficos y maximizar las oportunidades de venta en todas y cada una de las llamadas<\/span><br \/><br \/><span>\u2022 Utilizar scripts y\/o t\u00e9cnicas de sondeo para determinar las necesidades del cliente y ofrecer el producto o servicio m\u00e1s adecuado para satisfacer sus necesidades<\/span><br \/><br \/><span>\u2022 Mantener un amplio conocimiento de productos, precios, promociones y procedimientos<\/span><\/h2><p>\u00a0\u00a0\u00a0<\/p><p><span>\u2022 Asegurar que el servicio entregado a nuestros clientes cumpla con los objetivos contractuales de ventas y otros indicadores clave de rendimiento (\u2018KPI\u2019)<\/span><br \/><br \/><span>\u2022 saludar\u00e1 a los clientes de una manera cort\u00e9s, amable y profesional utilizando los procedimientos acordados<\/span><\/p><p>\u00a0\u00a0\u00a0<\/p><p><span>\u2022 Escuche atentamente las necesidades y preocupaciones del cliente; Demuestre empat\u00eda mientras maximiza la oportunidad de construir una relaci\u00f3n con el cliente<\/span><br \/><br \/><span>\u2022 Aclarar los requisitos del cliente; Probar la comprensi\u00f3n, utilizar herramientas y recursos para proporcionar una resoluci\u00f3n adecuada al cliente<\/span><\/p><p>\u00a0\u00a0\u00a0<\/p><p><span>\u2022 Preparar un trabajo completo y preciso, incluyendo anotar adecuadamente las cuentas seg\u00fan sea necesario<\/span><br \/><br \/><span>\u2022 Participar en actividades dise\u00f1adas para mejorar la satisfacci\u00f3n del cliente y el rendimiento de ventas<\/span><br \/><br \/><span>\u2022 Responder preguntas de facturaci\u00f3n hablando a trav\u00e9s de los componentes de las cuentas de los clientes<\/span><\/p><p>\u00a0\u00a0\u00a0<\/p><h2><span>Perfil del candidato<\/span><br \/><span>\u2022 Diploma de escuela secundaria con tres a seis meses de experiencia en ventas Preferido<\/span><br \/><br \/><span>\u2022 Cort\u00e9s con fuerte orientaci\u00f3n al servicio al cliente<\/span><br \/><br \/><span>\u2022 Fuerte habilidades de comunicaci\u00f3n y negociaci\u00f3n requeridas<\/span><\/h2><p>\u00a0\u00a0\u00a0<\/p><p><span>\u2022 Capacidad para comunicarse eficazmente, tanto escrita como verbalmente<\/span><br \/><br \/><span>\u2022 Experto en multitarea; incluyendo la capacidad de ser flexible y adaptarse a los cambios r\u00e1pidamente<\/span><br \/><br \/><span>\u2022 Habilidades b\u00e1sicas de navegaci\u00f3n inform\u00e1tica y conocimiento de PC<\/span><br \/><br \/><span>\u2022 Tolerancia para el trabajo repetitivo en un entorno de ritmo r\u00e1pido<\/span><br \/><br \/><span>\u2022 Capacidad para trabajar como miembro del equipo, as\u00ed como de forma independiente<\/span><\/p><p><\/p><p><span>\u2022 Confiable con una atenci\u00f3n competente al detalle<\/span><br \/><br \/><span>\u2022 Demostrar paciencia en todas las situaciones de contacto con el cliente; incluyendo el mantenimiento de un tono y una manera agradable y profesional<\/span><br \/><br \/><span>\u2022 Capaz de rotar turnos, seg\u00fan sea necesario<\/span><br \/><br \/><span>\u2022 Basado en la ubicaci\u00f3n y \/ o el programa, experiencia \/ habilidades adicionales pueden ser requeridas<\/span><br \/><br \/><span>* Los requisitos de trabajo pueden variar seg\u00fan el pa\u00eds y no contravendr\u00e1n ninguna ley local<\/span><\/p><p>\u00a0\u00a0\u00a0<\/p><h2><span>Rol del Marco de Carrera<\/span><\/h2><p><\/p><p><span>El programa requiere un conjunto de habilidades b\u00e1sicas para realizar tareas rutinarias dentro de procesos simples pero carece de conocimiento espec\u00edfico del programa \/ producto. Trabaja con una supervisi\u00f3n cercana y procedimientos claramente definidos. Comienza a demostrar familiaridad con la terminolog\u00eda del cliente, los est\u00e1ndares operativos y los procedimientos.<\/span><\/p><p>\u00a0\u00a0\u00a0<\/p><h2><span>Informaci\u00f3n geogr\u00e1fica complementaria<\/span><\/h2><p><span>RECLUTADOR INTRODUZCA EL IDIOMA APLICABLE:<\/span><br \/><br \/><span>ALEMANIA - Esta descripci\u00f3n de trabajo no se aplica a los empleados en Alemania.<\/span><br \/><br \/><span>REINO UNIDO- EXCLUIR INFORMACI\u00d3N DE LA ESCUELA SECUNDARIA EN LA SECCI\u00d3N DE PERFIL DE CANDIDATOS<\/span><br \/><br \/><span>FILIPINAS<\/span><br \/><br \/><span>\u2022 M\u00ednimo de dos a\u00f1os de educaci\u00f3n universitaria. No se requiere experiencia previa en el centro de llamadas<\/span><br \/><br \/><span>\u2022 Capacidad de pensar con claridad y puede explicar cuestiones simples de manera efectiva, tanto escrita como verbalmente<\/span><\/p><p>\u00a0\u00a0\u00a0<\/p><p><span>INDIA<\/span><br \/><br \/><span>\u2022 Diploma de escuela secundaria con cero a seis meses de experiencia en ventas preferido<\/span><br \/><br \/><span>\u2022 Capacidad para comunicarse eficazmente, tanto escrita como verbalmente<\/span><br \/><br \/><span>\u2022 Escuchar atentamente las necesidades y preocupaciones del cliente; demostrar empat\u00eda<\/span><br \/><br \/><span>\u2022 aclarar los requisitos del cliente; investigar y confirmar la comprensi\u00f3n de los requisitos o problemas<\/span><\/p><p><span>\u2022 Confirmar la comprensi\u00f3n del cliente de la soluci\u00f3n y proporcionar educaci\u00f3n adicional al cliente seg\u00fan sea necesario<\/span><br \/><br \/><span>\u2022 Capacidad para aprender incluyendo fuertes habilidades de resoluci\u00f3n de problemas<\/span><br \/><br \/><span>\u2022 Demuestra fuertes habilidades de sondeo y resoluci\u00f3n de problemas<\/span><br \/><br \/><span>\u2022 deber\u00eda ser capaz de manejar consultas complejas<\/span><br \/><br \/><span>\u2022 deber\u00eda ser capaz de resolver las consultas de los clientes de forma independiente<\/span><\/p><p>\u00a0\u00a0\u00a0<\/p><h2>Descargo de Responsabilidad<\/h2><p><span>Las declaraciones anteriores tienen la intenci\u00f3n de describir la naturaleza general y el nivel de trabajo que realizan las personas asignadas a este trabajo. 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Siamo un leader globale nei servizi e nella tecnologia che supporta i brand del futuro. Aiutiamo i marchi pi&ugrave; noti che utilizzi ogni giorno a migliorare il loro business attraverso tecnologie e soluzioni integrate in oltre 70 paesi. E siamo orgogliosi di essere riconosciuti ogni anno con premi come <em>&ldquo;Great Place to Work&rdquo;, &ldquo;Migliore Azienda per lo Sviluppo della Carriera&rdquo;<\/em> e <em>&ldquo;Migliore Cultura Aziendale&rdquo;<\/em>.<\/p>\\n<p>Se vuoi crescere e lasciarti ispirare, come <strong>Operatore del Servizio Clienti in modalit&agrave; home office<\/strong>, entrerai a far parte di un team che supporta i marchi del futuro nei settori tecnologia, finanza, viaggi, moda, salute e molti altri.<\/p>\\n<hr \/>\\n<h2><strong>Cosa farai in questo ruolo<\/strong><\/h2>\\n<p>Come Operatore del Servizio Clienti nel nostro team, ti occuperai di:<\/p>\\n<ul>\\n<li>Analizzare le richieste e le aspettative dei clienti e rispondere in base alle loro esigenze e situazioni<\/li>\\n<li>Gestire le interazioni attraverso diversi canali (ad esempio voce, e-mail, social media o chat), garantendo un&rsquo;esperienza cliente coerente<\/li>\\n<li>Apprendere l&rsquo;uso di soluzioni software che migliorano la vita delle persone e sviluppare le tue competenze<\/li>\\n<li>Offrire ai clienti esperienze di marca migliori<\/li>\\n<\/ul>\\n<hr \/>\\n<h2><strong>Le tue qualifiche<\/strong><\/h2>\\n<p>Concentrix &egrave; perfetta per te se:<\/p>\\n<ul>\\n<li>Hai un&rsquo;ottima conoscenza della lingua <strong>italiana<\/strong>, sia scritta che parlata<\/li>\\n<li>Sei proattivo\/a, altamente motivato\/a e orientato\/a alle soluzioni<\/li>\\n<li>Hai buone capacit&agrave; di gestione del tempo ed empatia<\/li>\\n<li>Possiedi competenze informatiche di base e interesse per la tecnologia (uso della tastiera a 10 dita o digitazione veloce)<\/li>\\n<li>Hai conoscenze tecniche nel campo dell&rsquo;elettronica di consumo<\/li>\\n<li>Sei disponibile a lavorare su turni e nei fine settimana<\/li>\\n<li>Possiedi almeno un diploma di scuola superiore o titolo equivalente<\/li>\\n<\/ul>\\n<hr \/>\\n<h2><strong>Cosa offriamo<\/strong><\/h2>\\n<p>In questo ruolo offriamo benefici pensati per supportare il tuo stile di vita unico:<\/p>\\n<ul>\\n<li>Contratti a tempo indeterminato full-time o part-time (negoziabili in base all&rsquo;esperienza e alle esigenze dei clienti)<\/li>\\n<li>Retribuzione competitiva e bonus legati alle performance<\/li>\\n<li>Possibilit&agrave; di lavorare da casa (home office)<\/li>\\n<li>Bonus <em>&ldquo;porta un amico&rdquo;<\/em> (programma di referral)<\/li>\\n<li>Formazione completamente retribuita sull&rsquo;azienda e sul progetto<\/li>\\n<li>Programmi di sviluppo della carriera, corsi speciali e lezioni di lingua<\/li>\\n<\/ul>\\n<hr \/>\\n<h2><strong>Concentrix &egrave; un datore di lavoro che offre pari opportunit&agrave;<\/strong><\/h2>\\n<p>Siamo orgogliosamente un&rsquo;unica squadra, un&rsquo;unica azienda a livello globale. Ci impegniamo a garantire pari opportunit&agrave; di impiego per tutti i candidati e un ambiente di lavoro libero da discriminazioni e molestie. Tutte le nostre pratiche di assunzione si basano esclusivamente sulle esigenze aziendali, sui requisiti del ruolo e sulle qualifiche professionali, indipendentemente da razza, et&agrave;, identit&agrave; di genere, orientamento sessuale, religione, origine etnica, stato familiare o genitoriale, nazionalit&agrave;, disabilit&agrave; o qualsiasi altra caratteristica tutelata dalle leggi nazionali vigenti.<\/p>\\n<hr \/>\\n<h2><strong>Idoneit&agrave; al lavoro<\/strong><\/h2>\\n<p>In conformit&agrave; con la legislazione turca, solo i candidati legalmente autorizzati a lavorare in <strong>Turchia<\/strong> saranno presi in considerazione per questa posizione.<\/p>\\n<\/div>\",\"ats_external_id\":\"TR-4354\",\"location\":\"T\u00fcrkiye, T\u00fcrkiye\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-19T02:59:10.848+03:00\",\"created_at\":\"2026-03-26T11:52:34.391+03:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-turkiye.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80MzU0?\",\"apply_url\":\"https:\/\/concentrix-turkiye.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80MzU0\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-turkiye\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"2\",\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":\"1\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"1610\",\"campaign_id\":\"231\",\"campaign_title\":\"Advisor I, Customer Service - Bilingual R1713033\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Sales Representative (Dutch-Speaking) Hybrid  HS03\",\"street\":\"ESP Valencia - Av. d'Arag\u00f3, 30\",\"address\":\"ESP Valencia - Av. d'Arag\u00f3, 30\",\"city\":\"Valencia\",\"state\":\"Valencia\",\"postal_code\":\"46021\",\"region\":\"Valencia\",\"country\":\"Spain\",\"short_description\":\"Customer Service Sales Representative in\u00a0Barcelona(Hybrid)\",\"long_description\":\"<p><b>Experience the power of a game-changing career<\/b>\u00a0<\/p><p>Want\u00a0to be part of an innovative and growing team?\u00a0We\u2019re\u00a0a global technology and services leader that powers the brands of the future. We help well-known brands \u2014 the ones you use every day \u2014 improve their businesses with technology and integrated solutions, in over 70 countries.\u00a0<\/p><p>If\u00a0you\u2019re\u00a0looking to grow and be inspired, as a <b>Customer Service Sales Representative in\u00a0Valencia (Hybrid),<\/b> you will be part of our team of\u00a0game-changers\u00a0who are powering the brands of the future in tech.\u00a0<\/p><br \/><p><b>Career growth and personal development<\/b>\u00a0<\/p><p>This is\u00a0a great opportunity\u00a0to experience the power of\u00a0what\u2019s\u00a0next and develop \u201cfriends for life\u201d at the same time.\u00a0We\u2019ll\u00a0give you all the training,\u00a0cutting-edge\u00a0technologies, and the continuing support\u00a0you\u2019ll\u00a0need to succeed.<\/p><br \/><p><b>What you will do in this role<\/b>\u00a0<\/p><p>In everything we do, we believe in doing right by and for people \u2013 our clients,\u00a0their\u00a0customers, our people, our community, and our planet.\u00a0<\/p><br \/><p>As a\u00a0<b>Customer Service Sales Representative<\/b>\u00a0on our team, you will:\u00a0<\/p><p>- Mainly handle inbound activity (calls, emails, chat, tasks) of customer post sales requests\u00a0<br \/>- Fast and effective reply to inbound queries\u00a0<br \/>- Make outbound calls when necessary to solve issues with customers and different internal business units\u00a0<br \/>- Create quote and follow up with cross selling \/ up selling and a proactive and service attitude\u00a0<br \/>- Ensuring personal knowledge of the Store portfolio and Post sales\u00a0process\u00b4s\u00a0are maintained\u00a0<br \/>- Initiate &amp; manage Customer post sales related tasks; covering order cancellations, claims management, order and delivery follow up, refund requests and escalations using multiple tools, such as CRM &amp; Order Status Suite with a high quality, efficient and customer centric approach.\u00a0<\/p><br \/><p><b>Your qualifications<\/b>\u00a0<\/p><p>We embrace our\u00a0game-changers\u00a0with open arms, people from diverse backgrounds, who are curious and willing to learn. 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No worries.\u00a0We\u2019re\u00a0dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you\u00a0don\u2019t\u00a0check every box, we still encourage you to apply.\u00a0We\u2019ll\u00a0do our best to match you with the right job, whether\u00a0it\u2019s\u00a0this one or another role.\u00a0<\/p><br \/><p><b>What\u2019s\u00a0in it for you<\/b>\u00a0<\/p><p>We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW.\u00a0That\u2019s\u00a0why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for our teams, our customers, and YOU.\u00a0<\/p><br \/><p>In this role, we offer benefits that help support your unique lifestyle:\u00a0<\/p><p>- Full time 39 hours\/week contract: Monday to Friday 09-18h<br \/>- Salary <b>20,000\u20ac<\/b> gross\/year base (12 payments) &#43; <b>2.000 EUR<\/b> gross year in bonus according to performance\u00a0<br \/>- Great office location in\u00a0Valencia  (hybrid work model)<br \/>- Friends hunting (referral) bonus\u00a0<br \/>- Full paid training about the company and the project you will be working on\u00a0<br \/>- Career development program and specialized courses\u00a0<\/p><br \/><p><b>Experience the best version of you!<\/b>\u00a0<\/p><br \/><p>At Concentrix, we invest in our\u00a0game-changers\u00a0because we know that when our people thrive, our clients and their customers thrive.\u00a0<\/p><br \/><p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k&#43;\u00a0game-changers\u00a0around the globe call Concentrix their \u201cemployer of choice.\u201d\u00a0<\/p><br \/><p><i>Concentrix is an equal opportunity employer<\/i>\u00a0<\/p><p><i>We&#39;re\u00a0proudly\u00a0united as one\u00a0team, one company, globally.\u00a0We&#39;re\u00a0committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. 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floor)\",\"city\":\"Prague\",\"state\":null,\"postal_code\":\"14000\",\"region\":null,\"country\":\"Czechia\",\"short_description\":\"This position is responsible for processing customer orders and sales, providing internal and external sales support, managing client data, preparing sales documentation, and ensuring smooth communication between all parties.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities<\/h2><p>\u2022 Achieve specific KPIs and maximizing sale opportunities<br \/>\u00a0<\/p><p>\u2022 Provide administrative and operational support to the sales team<br \/>\u00a0<\/p><p>\u2022 Prepare quotes, maintain and update CRM systems, customers records<br \/>\u00a0<\/p><p>\u2022 Use probing techniques to determine customer needs and offer the most appropriate product or service to address their needs<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain broad knowledge of products, pricing, promotions, and procedures<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ensure service delivered to our customers meets contractual goals and other Key Performance Indicators (\u2018KPIs\u2019)<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and sales performance<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Answer questions by talking through components of customer accounts<\/p><p>\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0<\/h2><p>\u2022 High school diploma with three to six months of sales experience preferred<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Basic computer navigation skills and PC Knowledge, Excel<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast paced environment<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with high attention to detail<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p>\u00a0\u00a0\u00a0<\/p><h2>Career Framework Role\u00a0<\/h2><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge.\u00a0 Works with close supervision and clearly defined procedures.\u00a0 Starting to demonstrate familiarity with client terminology, operating standards and procedures.\u00a0 Starter without sustained metric performance levels.<\/p><p><\/p><p>\u00a0\u00a0\u00a0<\/p><h2>Disclaimer\u00a0\u00a0<\/h2><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p>\",\"ats_external_id\":\"R1712597\",\"location\":\"Prague\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-20T01:59:04.111+02:00\",\"created_at\":\"2026-03-24T17:08:27.926+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82Mzc?\",\"apply_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82Mzc\/apply?\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-poland\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":null,\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"158\",\"campaign_id\":\"611\",\"campaign_title\":\"CAK\/ Dutch\/ Sofia\/ Relocation in NL\",\"campaign_type\":\"job_application\",\"job_title\":\"Klantenservice Medewerker met Nederlands (Relocatie naar Sofia)\",\"street\":null,\"address\":null,\"city\":\"Sofia\",\"state\":\"Sofia City Province\",\"postal_code\":\"\",\"region\":\"Sofia\",\"country\":\"Bulgaria\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p>Verhuis naar Sofia en start je professionele carri&egrave;re bij <strong>Concentrix<\/strong> in een hybride functie met Nederlands.<\/p>\\n<p>Sluit je aan bij ons team als <strong>Customer Advisor<\/strong> en geef je soft skills de kans om de wereld een betere plek te maken.<\/p>\\n<p><strong>Belangrijkste verantwoordelijkheden:<\/strong><\/p>\\n<ul>\\n<li>Communiceren met klanten door telefoontjes te behandelen over openstaande saldi, automatische incasso&rsquo;s en aanpassingen van regelingen<\/li>\\n<li>Schriftelijke verzoeken van klanten beheren en zorg dragen voor een soepel verloop van automatische incasso&rsquo;s<\/li>\\n<li>Uitstekende service bieden terwijl je de administratieve taken volgens de standaarden uitvoert<\/li>\\n<li><strong>Vereisten:<\/strong><\/li>\\n<li>Vloeiend Nederlands (C1 &ndash; mondeling en schriftelijk) en goede kennis van Engels (B1)<\/li>\\n<\/ul>\\n<ul>\\n<li>Sterke communicatieve vaardigheden en oog voor detail<\/li>\\n<\/ul>\\n<ul>\\n<li>Computervaardigheden, inclusief het werken met verschillende software en tools<\/li>\\n<\/ul>\\n<ul>\\n<li>Goede analytische en organisatorische vaardigheden<\/li>\\n<li>&nbsp;<\/li>\\n<\/ul>\\n<p><strong>Werktijden<\/strong><\/p>\\n<p>Maandag &ndash; Vrijdag: 09:30 &ndash; 18:00 (1 uur pauze)<\/p>\\n<p><strong>Wat bieden wij jou?<\/strong><\/p>\\n<ul>\\n<li>Competitief salaris &ndash; <strong>2045,17 euro bruto<\/strong><\/li>\\n<\/ul>\\n<ul>\\n<li>Welkomstbonus &ndash;<strong>800 euro bruto<\/strong><\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<ul>\\n<li>Relocatiepakket (2 weken accommodatie, vooruitbetaling en meer)<\/li>\\n<\/ul>\\n<ul>\\n<li>Uitgebreide initi&euml;le training en onboarding (volledig door ons betaald)<\/li>\\n<\/ul>\\n<ul>\\n<li>Trainingen voor professionele ontwikkeling en carri&egrave;replanning<\/li>\\n<li>Initiatieven voor gezondheid en welzijn<\/li>\\n<\/ul>\\n<p><strong>Extra voordelen:<\/strong><\/p>\\n<p>Ziekte- en levensverzekering<\/p>\\n<ul>\\n<li>Multisportkaart<\/li>\\n<\/ul>\\n<ul>\\n<li>Transportvergoeding<\/li>\\n<\/ul>\\n<ul>\\n<li>Bonus voor belangrijke levensgebeurtenissen<\/li>\\n<\/ul>\\n<ul>\\n<li>Extra betaald verlof voor onderwijs<\/li>\\n<\/ul>\\n<ul>\\n<li>Bedrijfskortingen<\/li>\\n<\/ul>\\n<ul>\\n<li>Bedrijfsevenementen en nog veel meer<\/li>\\n<\/ul>\\n<p>\uf0b7&nbsp; <strong>Locatie<\/strong><\/p>\\n<p>Een handig gelegen kantoor, dichtbij bushaltes en de metro.<\/p>\\n<p>Je respecteert onze waarden van <strong>erkenning, integriteit, eenheid en betrokkenheid<\/strong>, en je bent enthousiast om ook het &ldquo;wow&rdquo;-effect te cre&euml;ren. Meer dan je achtergrond zijn het je <strong>motivatie en persoonlijkheid<\/strong> die ervoor zorgen dat je deel wordt van onze leuke en energieke community.<\/p>\\n<p>&nbsp;<\/p>\\n<p>Let op: <strong>niet-EU-ingezetene moeten een geldige werkvergunning in Bulgarije hebben<\/strong> om in aanmerking te komen voor deze functie.<\/p>\\n<p><strong>Concentrix Bulgaria<\/strong> is een werkgever die gelijke kansen biedt.<\/p>\\n<p>Concentrix beschouwt diversiteit als een fundamentele waarde en biedt iedereen toegang tot werkgelegenheid, ongeacht geslacht, leeftijd, religie, etniciteit of andere classificaties die worden beschermd door de toepasselijke nationale wetgeving.<\/p>\\n<p>Ken je iemand die perfect is voor deze functie? <strong>Verwijs een vriend<\/strong> en ontvang een mooie beloning wanneer hij of zij ons team komt versterken!<\/p>\\n<p><em>Please note that non-EU residents must have a valid work permit in Bulgaria to be considered for employment.<\/em><\/p>\\n<p><em><strong>Concentrix<\/strong><\/em><strong> <\/strong><em><strong>Bulgaria is an equal-opportunity employer.<\/strong><\/em><\/p>\\n<p><em><strong>Concentrix considers diversity a fundamental resource and offers everyone accesses to employment opportunities, regardless of gender, age, religion, ethnicity, or any other classification protected by applicable national laws.<\/strong><\/em><\/p>\\n<p>Know someone perfect for this role? Refer a friend and earn an exciting reward when they join our team!<\/p>\\n<p><span data-teams=\\\"true\\\"><a id=\\\"menur428\\\" class=\\\"fui-Link ___1q1shib f2hkw1w f3rmtva f1ewtqcl fyind8e f1k6fduh f1w7gpdv fk6fouc fjoy568 figsok6 f1s184ao f1mk8lai fnbmjn9 f1o700av f13mvf36 f1cmlufx f9n3di6 f1ids18y f1tx3yz7 f1deo86v f1eh06m1 f1iescvh fhgqx19 f1olyrje f1p93eir f1nev41a f1h8hb77 f1lqvz6u f10aw75t fsle3fq f17ae5zn\\\" title=\\\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/z2lkoi8vyxn0cmfldxmvq2ftcgfpz246oljly29yzc8zmdc?\\\" href=\\\"..\/..\/..\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMDc\\\" target=\\\"_blank\\\" rel=\\\"noreferrer noopener\\\" aria-label=\\\"Link External Referral Program - Bulgaria\\\"><mark class=\\\"___pkdqnu0 f1l59v9g\\\">External<\/mark> Referral Program - Bulgaria<\/a> <\/span><\/p>\\n<p><strong><span data-teams=\\\"true\\\">&nbsp;<\/span><\/strong><\/p>\",\"ats_external_id\":\"BG-611\",\"location\":\"Sofia, Sofia\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-09-21T12:19:28.918+03:00\",\"created_at\":\"2026-03-24T16:36:37.523+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82MTE?\",\"apply_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82MTE\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-bulgaria\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":\"1\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"1279\",\"campaign_id\":\"14575\",\"campaign_title\":\"Operations Manager I R1712171\",\"campaign_type\":\"job_application\",\"job_title\":\"Operations Manager I\",\"street\":\"THA Chiang Mai - Airport Business Park\",\"address\":\"THA Chiang Mai - Airport Business Park\",\"city\":null,\"state\":\"Chiang Mai\",\"postal_code\":\"50100\",\"region\":null,\"country\":\"Thailand\",\"short_description\":\"The Operations Manager I is responsible for coaching and supervising a group of Team Leaders. This position is also responsible for ensuring Client Service Level Agreement and financial expectations are achieved.\",\"long_description\":\"<p>The<span>\u00a0<\/span><b>Operations Manager<span>\u00a0<\/span><\/b>is responsible for coaching and supervising a group of Operations Managers and\/or Team Leaders. This position is responsible for building and maintaining client relationships, meeting service level agreements and achieving financial expectations.<\/p><p><\/p><p><b>Location: Chiang mai,<span>\u00a0<\/span><\/b>Airport Business Park.<\/p><p><b>Applicants<span>\u00a0<\/span><\/b>who apply from Bangkok or required to relocate to the work location in Chiang mai.<\/p><p><\/p><p><b>Responsibilities:<\/b><\/p><ul><li><p>Maintain and grow revenue of program(s); responsible for profitability including revenue, margins, billing, seat utilization and retention<\/p><\/li><li><p>Ensures program has proficient training, staff development, and effective employee relation\/recognition programs<\/p><\/li><li><p>Selecting, training, developing, and managing performance of direct reports and their associates; including planning and assigning work for staff in accordance with the organization\u2019s policies and applicable legal requirements<\/p><\/li><li><p>Provide leadership and guidance to direct reports to ensure consistent administration of company policies and standards; define and implement any corrective actions needed to meet operational performance<\/p><\/li><li><p>Analyze and maintain all Client Service Level Agreements; implement improvement plans as needed<\/p><\/li><li><p>Ensure that the operations is in compliance with active contracts<\/p><\/li><li><p>Oversee client relationships; facilitate open communications, understand client perspectives\/expectations, and monitor client satisfaction<\/p><\/li><li><p>Partnering with Business Development to leverage and expand new business from client(s)<\/p><\/li><li><p>Conduct regular one-on-ones with direct reports to review individual performance, the performance of their teams and offer on-going developmental support<\/p><\/li><li><p>Create a positive work environment through employee engagement; resolve employee relation issues in a professional and timely manner<\/p><\/li><li><p>Participate in cross functional meetings to review information received from operational support functions - Training, HR, Quality, WFM, TA.- and partner to define action plans that resolve issues and drive continuous improvement<\/p><\/li><li><p>Maintain relationships with strategic vendors in order to facilitate open communications, understand changing technologies and stay abreast of industry trends<\/p><\/li><li><p>Participate in opportunity review calls for new business and facilitate site visits from potential clients, keep up to date through trade shows, industry events, and related activities<\/p><\/li><li><p>Host Business reviews on regular basis, communicate the overall objectives within common reports (service reports and Operational Efficiency Reports), ensure that customer, operational and capacity requirements are addressed (i.e. Telecommunications, Information Technology, Legal, HR, Finance, Facilities), hold weekly meetings with all functional leaders and direct reports reviewing site operations, needs, and upcoming events<\/p><\/li><\/ul><p><\/p><p><b>Candidate Profile<\/b><\/p><ul><li><p>Demonstrated ability to analyze and improve work processes; establish a course of action for self and others to accomplish specific goals<\/p><\/li><li><p>Demonstrated ability to coach and develop action plans, which maximize performance, and provide effective feedback<\/p><\/li><li><p>Demonstrated ability to implement Change; flexibility to quickly adapt to changing business needs<\/p><\/li><li><p>Work well under pressure and follow through on items to completion while maintaining professional demeanor<\/p><\/li><li><p>Ability to effectively present information to internal and external associates<\/p><\/li><li><p>Proven ability to organize and prioritize projects in a fast-paced and deadline-oriented business environment<\/p><\/li><li><p>Demonstrated ability to mentor, coach and provide direction to a team of employees<\/p><\/li><li><p>Demonstrated ability to take initiative and ownership with focus on continuous improvement<\/p><\/li><li><p>Demonstrated ability to foster customer service disposition and sense of professionalism for self and team<\/p><\/li><\/ul><p><\/p><p><b>Qualification<\/b><\/p><ul><li><p>Bachelor degree above in any related field<\/p><\/li><li><p>Able to communicate fluently in Thai &amp; English (B2)<\/p><\/li><li><p>With more than 6 years experience in BPO\/in-house contact center environment and 3 years management experience<\/p><\/li><li><p>Willingness to work a flexible schedule<\/p><\/li><\/ul><p><br \/><b>Benefits<\/b><\/p><ul><li><p>Health insurance<\/p><\/li><li><p>Annual leaves<\/p><\/li><li><p>Annual salary adjustments<\/p><\/li><li><p>Annual bonus<\/p><\/li><\/ul><p><\/p>\",\"ats_external_id\":\"R1712171\",\"location\":\"Chiang Mai\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-12T20:32:53.918+08:00\",\"created_at\":\"2026-03-23T20:05:55.390+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNDU3NQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/THA-Chiang-Mai---Airport-Business-Park\/Operations-Manager-I_R1712171\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"740544c0a47f013e7bd01477c10f9d39\",\"descriptor\":\"Concentrix Services (Thailand) Co., Ltd.\",\"reference_id\":\"CNSTH\",\"organization_reference_id\":\"CNSTH\"},\"language\":[],\"location\":{\"city\":null,\"state\":\"Chiang Mai\",\"country\":{\"wid\":\"873d0f604e3b458c990cb4d83a5c0f14\",\"iso2\":\"TH\",\"iso3\":\"THA\",\"descriptor\":\"Thailand\",\"iso_numeric\":\"764\"},\"postal_code\":\"50100\",\"primary_location\":{\"id\":\"TH-CHI-CLIEN-01\",\"wid\":\"17441321a52e10239748b225754f0000\",\"descriptor\":\"THA Chiang Mai - 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verbal and written) and good knowledge of English (B1)<\/li>\\n<li>Great communication skills and sharp eye on details<\/li>\\n<li>Computer skills including software's and tools<\/li>\\n<li>Good analytical and organizational skills<\/li>\\n<li>Working Hours - Monday - Friday - 09:30 - 18:00 (1 hour break)<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>What do you get from us?<\/strong><\/p>\\n<ul>\\n<li>Competitive salary - <strong>2045,17 Euro Gross<\/strong><\/li>\\n<li>Welcome Bonus -<strong> 800 Euro Gross<\/strong><\/li>\\n<li>Relocation Package Support (2 weeks of accommodation, advanced payment and more)<\/li>\\n<li>Comprehensive initial training and onboarding (fully paid by us)<\/li>\\n<li>Professional Development and Career Navigation programs to map out the steps in your desired development<\/li>\\n<li>Health and Wellbeing initiatives<\/li>\\n<li>Part of the additional benefits are Health and Life Insurance, Multisport card, Transport allowance, Bonus for important life events, Additional paid leave for education, Corporate discounts, Company events, and many more<\/li>\\n<li>Convenient office location, close to bus stations and the metro<\/li>\\n<\/ul>\\n<p><em>You appreciate our values of recognition, integrity, unity, and commitment, and you are eager to create the \\\"wow\\\" too. More than your background, it is your motivation and your personality that will make you part of our fun-loving community.<\/em><\/p>\\n<p><em>Please note that non-EU residents must have a valid work permit in Bulgaria to be considered for employment.<\/em><\/p>\\n<p><em><strong>Concentrix<\/strong><\/em><strong> <\/strong><em><strong>Bulgaria is an equal-opportunity employer.<\/strong><\/em><\/p>\\n<p><em><strong>Concentrix considers diversity a fundamental resource and offers everyone accesses to employment opportunities, regardless of gender, age, religion, ethnicity, or any other classification protected by applicable national laws.<\/strong><\/em><\/p>\\n<p>&nbsp;<\/p>\\n<p>Know someone perfect for this role? 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Somos un l&iacute;der global en tecnolog&iacute;a y servicios que impulsa a las marcas del futuro. Ayudamos a marcas reconocidas que usas todos los d&iacute;as a mejorar sus operaciones en m&aacute;s de 70 pa&iacute;ses con soluciones tecnol&oacute;gicas e integradas. Y estamos orgullosos de ser reconocidos cada a&ntilde;o con premios como &ldquo;Los Mejores Lugares para Trabajar&rdquo;, &ldquo;La Mejor Empresa para el Desarrollo Profesional&rdquo; y &ldquo;La Mejor Cultura Empresarial&rdquo;.<\/p>\\n<p>Si quieres crecer e inspirarte, como Representante de Atenci&oacute;n al Cliente en modalidad homeoffice ser&aacute;s parte del equipo que impulsa a marcas del sector tecnol&oacute;gico, financiero, viajes, moda, salud y m&aacute;s.<\/p>\\n<hr \/>\\n<h2><strong>Lo que har&aacute;s en este rol<\/strong><\/h2>\\n<p>Como Representante de Atenci&oacute;n al Cliente en nuestro equipo, deber&aacute;s:<\/p>\\n<ul>\\n<li>Revisar las solicitudes y expectativas de los clientes y responder seg&uacute;n sus necesidades y situaci&oacute;n<\/li>\\n<li>Gestionar interacciones a trav&eacute;s de diversos canales (por ejemplo, voz, correo electr&oacute;nico, redes sociales o chat) y garantizar una experiencia de cliente coherente<\/li>\\n<li>Aprender a utilizar soluciones de software que mejoran la vida de las personas y desarrollar tus habilidades<\/li>\\n<li>Ofrecer mejores experiencias de marca a nuestros clientes<\/li>\\n<\/ul>\\n<hr \/>\\n<h2><strong>Tus cualificaciones<\/strong><\/h2>\\n<p>Concentrix es ideal para ti si cuentas con lo siguiente:<\/p>\\n<ul>\\n<li>Hablas <strong>espa&ntilde;ol con fluidez<\/strong><\/li>\\n<li>Eres proactivo, motivado y orientado a la soluci&oacute;n<\/li>\\n<li>Puedes trabajar en turnos rotativos y los fines de semana<\/li>\\n<\/ul>\\n<hr \/>\\n<h2><strong>Lo que te ofrecemos<\/strong><\/h2>\\n<p>En este rol te brindamos beneficios que apoyan tu estilo de vida &uacute;nico:<\/p>\\n<ul>\\n<li>Contrato indefinido a tiempo completo o parcial (negociable seg&uacute;n tu experiencia y las necesidades del cliente)<\/li>\\n<li>Salario competitivo y bonus por rendimiento<\/li>\\n<li>Posibilidad de trabajar desde casa<\/li>\\n<li>Programa de recomendaci&oacute;n (bono por referir amigos)<\/li>\\n<li>Formaci&oacute;n completamente remunerada sobre la empresa y el proyecto<\/li>\\n<li>Programas de desarrollo profesional, cursos especiales y clases de idiomas<\/li>\\n<\/ul>\\n<hr \/>\\n<h2><strong>Concentrix es un empleador de igualdad de oportunidades<\/strong><\/h2>\\n<p>Estamos orgullosamente unidos como un solo equipo y una sola empresa en todo el mundo. Garantizamos igualdad de oportunidades laborales y un entorno libre de discriminaci&oacute;n y acoso. Todas nuestras pr&aacute;cticas de contrataci&oacute;n se basan en las necesidades del puesto, requisitos del trabajo y cualificaciones profesionales, sin importar raza, edad, identidad de g&eacute;nero, orientaci&oacute;n sexual, religi&oacute;n, origen &eacute;tnico, estado familiar o parental, nacionalidad, discapacidad u otra categor&iacute;a protegida por la ley.<\/p>\\n<hr \/>\\n<h2><strong>Elegibilidad laboral<\/strong><\/h2>\\n<p>De acuerdo con la legislaci&oacute;n turca, solo los candidatos legalmente autorizados para trabajar en Turqu&iacute;a ser&aacute;n considerados para este puesto.<\/p>\\n<p><strong>Ubicaci&oacute;n:<\/strong> Turqu&iacute;a<\/p>\",\"ats_external_id\":\"TR-4349\",\"location\":\"T\u00fcrkiye, T\u00fcrkiye\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-17T02:59:11.921+03:00\",\"created_at\":\"2026-03-23T00:18:01.737+03:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-turkiye.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80MzQ5?\",\"apply_url\":\"https:\/\/concentrix-turkiye.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80MzQ5\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"es\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-turkiye\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"2\",\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":\"0\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"512\",\"campaign_id\":\"4348\",\"campaign_title\":\"GTM - INTERNATIONAL - FRENCH\",\"campaign_type\":\"job_application\",\"job_title\":\"Conseiller Client\u00e8le - Fran\u00e7ais\",\"street\":null,\"address\":null,\"city\":\"T\u00fcrkiye\",\"state\":null,\"postal_code\":null,\"region\":\"T\u00fcrkiye\",\"country\":\"T\u00fcrkiye\",\"short_description\":\"Faites partie de Concentrix d\u00e8s aujourd\u2019hui !\",\"long_description\":\"<p>&Agrave; propos de Concentrix<\/p>\\n<p>Vivez la puissance d'une carri&egrave;re r&eacute;volutionnaire<\/p>\\n<p>&Agrave; la recherche de quelque chose d'extraordinaire ? Nous sommes un leader mondial des technologies et services qui renforcent les marques de demain. Nous aidons les marques renomm&eacute;es que vous utilisez au quotidien &agrave; d&eacute;velopper leurs activit&eacute;s dans plus de 70 pays avec des solutions technologiques et int&eacute;gr&eacute;es. Et nous sommes fiers d'&ecirc;tre reconnus chaque jour de l'ann&eacute;e par des prix tels que \\\"Les meilleurs lieux de travail du monde\\\", \\\"Les meilleures entreprises pour le d&eacute;veloppement de carri&egrave;re\\\" et \\\"La meilleure culture d'entreprise\\\".<\/p>\\n<p>Si vous cherchez &agrave; grandir et &agrave; vous inspirer, en tant que repr&eacute;sentant du service client&egrave;le en t&eacute;l&eacute;travail, vous ferez partie de notre &eacute;quipe qui renforce les marques dans les secteurs de la technologie, des finances, du voyage, de la mode, de la sant&eacute; et bien plus encore.<\/p>\\n<p>Que ferez-vous dans ce r&ocirc;le ?<\/p>\\n<p>En tant que repr&eacute;sentant du service client&egrave;le au sein de notre &eacute;quipe, vous ferez ce qui suit :<\/p>\\n<ul>\\n<li>&nbsp;Examiner et r&eacute;pondre aux demandes et attentes des clients en fonction de leurs besoins et situations<\/li>\\n<li>G&eacute;rer les interactions &agrave; travers divers canaux (par exemple, voix, e-mail, m&eacute;dias sociaux ou chat) et offrir une exp&eacute;rience client coh&eacute;rente<\/li>\\n<li>Apprendre &agrave; utiliser des solutions logicielles qui am&eacute;liorent la vie des gens et d&eacute;velopper vos comp&eacute;tences<\/li>\\n<li>Offrir de meilleures exp&eacute;riences de marque &agrave; nos clients<\/li>\\n<\/ul>\\n<p>Vos qualifications<\/p>\\n<p>Concentrix vous conviendrait parfaitement si vous avez les qualit&eacute;s suivantes :<\/p>\\n<ul>\\n<li>Parlez couramment fran&ccedil;ais<\/li>\\n<li>&Ecirc;tes proactif, motiv&eacute; et ax&eacute; sur les solutions<\/li>\\n<li>Pouvez travailler en rotation et pendant les week-ends<\/li>\\n<\/ul>\\n<p>Ce que nous offrons<\/p>\\n<p>Dans ce r&ocirc;le, nous offrons des avantages qui soutiendront votre style de vie unique :<\/p>\\n<ul>\\n<li>Contrats &agrave; dur&eacute;e ind&eacute;termin&eacute;e &agrave; temps plein ou &agrave; temps partiel (n&eacute;gociables en fonction de votre exp&eacute;rience et des besoins de nos clients)<\/li>\\n<li>Salaire comp&eacute;titif et primes de performance<\/li>\\n<li>Possibilit&eacute; de t&eacute;l&eacute;travail<\/li>\\n<li>Opportunit&eacute;s de primes de r&eacute;f&eacute;rence<\/li>\\n<li>Formation compl&egrave;te sur l'entreprise et le projet sur lequel vous travaillerez<\/li>\\n<li>Programmes de d&eacute;veloppement de carri&egrave;re, cours sp&eacute;ciaux et cours de langues<\/li>\\n<\/ul>\\n<p>Concentrix est un employeur offrant des chances &eacute;gales<\/p>\\n<p>Nous sommes fiers d'&ecirc;tre une seule &eacute;quipe, une seule entreprise dans le monde entier. Nous nous engageons &agrave; offrir des opportunit&eacute;s d'emploi &eacute;gales pour tous et un environnement de travail exempt de discrimination et de harc&egrave;lement. Toutes nos pratiques de recrutement sont bas&eacute;es sur les besoins professionnels, les exigences du poste et les qualifications professionnelles, sans distinction de race, d'&acirc;ge, d'identit&eacute; de genre, d'orientation sexuelle, de religion, d'origine ethnique, de situation familiale ou parentale, d'origine nationale, de handicap ou de toute autre classification prot&eacute;g&eacute;e par les lois nationales applicables.<\/p>\\n<p>Admissibilit&eacute; &agrave; travailler<\/p>\\n<p>Conform&eacute;ment aux lois turques, seuls les candidats autoris&eacute;s &agrave; travailler l&eacute;galement en Turquie seront consid&eacute;r&eacute;s pour ce poste.<\/p>\",\"ats_external_id\":\"TR-4348\",\"location\":\"T\u00fcrkiye, T\u00fcrkiye\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-16T02:59:12.092+03:00\",\"created_at\":\"2026-03-23T00:11:37.136+03:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-turkiye.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80MzQ4?\",\"apply_url\":\"https:\/\/concentrix-turkiye.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80MzQ4\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"fr\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-turkiye\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"2\",\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":\"1\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"513\",\"campaign_id\":\"4347\",\"campaign_title\":\"GTM - INTERNATIONAL - ENGLISH\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service - English\",\"street\":null,\"address\":null,\"city\":\"T\u00fcrkiye\",\"state\":null,\"postal_code\":null,\"region\":\"T\u00fcrkiye\",\"country\":\"T\u00fcrkiye\",\"short_description\":\"Join Concentrix Today!\",\"long_description\":\"<p><strong>About Concentrix<\/strong><\/p>\\n<p>Experience the power of a revolutionary career<\/p>\\n<p>Are you seeking the next big step? We are a global technology and service leader that strengthens the brands of the future. We help well-known brands you use every day improve their businesses with technology and integrated solutions in over 70 countries. And every day, we take pride in being recognized with awards like \\\"World's Best Workplaces,\\\" \\\"Best Companies for Career Development,\\\" and \\\"Best Company Culture.\\\"<\/p>\\n<p>&nbsp;<\/p>\\n<p>If you want to grow and be inspired, you'll be part of our team in Turkey as a Customer Service Representative, empowering brands in technology, finance, travel, fashion, health, and more.<\/p>\\n<p><strong><br \/>What Will You Do in This Role<\/strong><\/p>\\n<p><strong>As a Customer Service Representative on our team, you will:<\/strong><\/p>\\n<p>&bull; Review customer requests and expectations and respond according to their needs and situations<\/p>\\n<p>&bull; Manage interactions across multiple channels (e.g., voice, email, social media, or chat) while ensuring a consistent customer experience<\/p>\\n<p>&bull; Learn to use software solutions that improve people&rsquo;s lives and continue to develop your skills<\/p>\\n<p>&bull; Deliver better brand experiences for our clients<br \/><br \/><\/p>\\n<p><strong>Your Qualifications<\/strong><\/p>\\n<p>&bull;Have strong written and verbal English language skills<\/p>\\n<p>&bull;Are proactive, highly motivated, and solution-oriented<\/p>\\n<p>&bull;Have strong time management and empathy skills<\/p>\\n<p>&bull;Proficient in basic computer use and interested in technology<\/p>\\n<p>&bull;Suitable to work in the flexible working hours and shifts<\/p>\\n<p>&bull;Hold at least a high school diploma or an equivalent qualification<\/p>\\n<p><strong><br \/>What We Offer You<\/strong><\/p>\\n<p><strong>In this role, we provide benefits designed to support your unique lifestyle:<\/strong><\/p>\\n<p>&bull; Full-time or part-time permanent contracts (negotiable based on your experience and our clients&rsquo; needs)<\/p>\\n<p>&bull; Competitive salary and performance-based bonuses<\/p>\\n<p>&bull; Work-from-home opportunity<\/p>\\n<p>&bull; Employee referral bonus opportunities<\/p>\\n<p>&bull; Fully paid training about the company and the project you will be working on<\/p>\\n<p>&bull; Career development programs, specialized courses, and language classes<\/p>\\n<p><br \/>Concentrix is an equal opportunity employer<\/p>\\n<p>We proudly stand together as one team, one company worldwide. We are committed to equal employment opportunities for all candidates and to providing a workplace free from discrimination and harassment. All our hiring practices are based on business needs, job requirements, and professional qualifications, regardless of race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Work eligibility<\/strong><\/p>\\n<p>In accordance with Turkish laws, only applicants legally authorized to work in Turkey will be considered for this position.<\/p>\",\"ats_external_id\":\"TR-4347\",\"location\":\"T\u00fcrkiye, T\u00fcrkiye\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-21T02:59:11.751+03:00\",\"created_at\":\"2026-03-22T23:56:08.700+03:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-turkiye.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80MzQ3?\",\"apply_url\":\"https:\/\/concentrix-turkiye.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80MzQ3\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-turkiye\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"2\",\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":\"1\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"514\",\"campaign_id\":\"4346\",\"campaign_title\":\"GTM - INTERNATIONAL - DUTCH\",\"campaign_type\":\"job_application\",\"job_title\":\"Klantadviseur Thuiskantoor - Homeoffice\",\"street\":null,\"address\":null,\"city\":\"T\u00fcrkiye\",\"state\":null,\"postal_code\":null,\"region\":\"T\u00fcrkiye\",\"country\":\"T\u00fcrkiye\",\"short_description\":\"Maak vandaag nog deel uit van Concentrix!\",\"long_description\":\"<p class=\\\"x_x_x_x_x_x_x_x_x_x_x_x_x_MsoNormal\\\"><strong>Over Concentrix<\/strong><\/p>\\n<p class=\\\"x_x_x_x_x_x_x_x_x_x_x_x_x_MsoNormal\\\">Ontdek de kracht van een baan die jouw carri&egrave;re naar een hoger niveau tilt.<\/p>\\n<p class=\\\"x_x_x_x_x_x_x_x_x_x_x_x_x_MsoNormal\\\">Op zoek naar iets buitengewoons? Wij zijn een toonaangevend technologie- en dienstverleningsbedrijf dat de merken van de toekomst versterkt. In meer dan 70 landen helpen we gerenommeerde merken om hun bedrijf te laten groeien met technologie en ge&iuml;ntegreerde oplossingen. Elk jaar worden we erkend met prijzen zoals \\\"Werelds Beste Werkgevers\\\", \\\"Beste Bedrijven voor Carri&egrave;reontwikkeling\\\" en \\\"Beste Bedrijfscultuur\\\".<\/p>\\n<p class=\\\"x_x_x_x_x_x_x_x_x_x_x_x_x_MsoNormal\\\">Als je wilt groeien en ge&iuml;nspireerd wilt worden, kun je vanuit huis werken als Klantenservicemedewerker en deel uitmaken van ons team dat merken ondersteunt in technologie, financi&euml;n, reizen, mode, gezondheidszorg en nog veel meer.<\/p>\\n<p class=\\\"x_x_x_x_x_x_x_x_x_x_x_x_x_MsoNormal\\\">Wij zoeken Klantadviseurs voor Verkoop en Oplossingenmanagement voor onze partner, een wereldberoemd meubelmerk!<\/p>\\n<p class=\\\"x_x_x_x_x_x_x_x_x_x_x_x_x_MsoNormal\\\"><strong>Wat ga je in deze rol doen?<\/strong><\/p>\\n<p class=\\\"x_x_x_x_x_x_x_x_x_x_x_x_x_MsoNormal\\\">Als Klantenservicemedewerker in ons team ga je:<\/p>\\n<ul>\\n<li>&nbsp;Mogelijkheid om als klantendienstmedewerker te werken bij een wereldberoemd merk in de meubel sector!<\/li>\\n<li>Klantverzoeken analyseren en beantwoorden op basis van hun behoeften en situatie.<\/li>\\n<\/ul>\\n<p class=\\\"x_x_x_x_x_x_x_x_x_x_x_x_x_MsoListParagraphCxSpLast\\\">Klantverzoeken analyseren en beantwoorden op basis van hun behoeften en situatie.<\/p>\\n<ul type=\\\"disc\\\">\\n<li class=\\\"x_x_x_x_x_x_x_x_x_x_x_x_x_MsoNormal\\\">Interacties beheren via verschillende kanalen (bijvoorbeeld telefoon, e-mail, sociale media of chat) en zorgen voor een consistente klantervaring.<\/li>\\n<li class=\\\"x_x_x_x_x_x_x_x_x_x_x_x_x_MsoNormal\\\">Software-oplossingen leren en jouw vaardigheden verbeteren om het leven van mensen beter te maken.<\/li>\\n<li class=\\\"x_x_x_x_x_x_x_x_x_x_x_x_x_MsoNormal\\\">Klanten een verbeterde merkbeleving bieden.<\/li>\\n<\/ul>\\n<p class=\\\"x_x_x_x_x_x_x_x_x_x_x_x_x_MsoNormal\\\"><strong><br \/>Wat we van je verwachten voor deze functie:<\/strong><\/p>\\n<ul type=\\\"disc\\\">\\n<li class=\\\"x_x_x_x_x_x_x_x_x_x_x_x_x_MsoNormal\\\">Behandel de klachten en annuleringsverzoeken op basis van klantverzoeken.<\/li>\\n<li class=\\\"x_x_x_x_x_x_x_x_x_x_x_x_x_MsoNormal\\\">Vorm een brug tussen klanten, transportbedrijven en winkels.<\/li>\\n<li class=\\\"x_x_x_x_x_x_x_x_x_x_x_x_x_MsoNormal\\\">Rond de communicatie af door klantinteracties te documenteren wanneer de klant tevreden is.<\/li>\\n<li class=\\\"x_x_x_x_x_x_x_x_x_x_x_x_x_MsoNormal\\\">Analyseer klantbehoeften en geef de juiste antwoorden op basis van de situatie.<\/li>\\n<li class=\\\"x_x_x_x_x_x_x_x_x_x_x_x_x_MsoNormal\\\">Communiceer via verschillende kanalen (telefoon, e-mail of chat) om de beste klantervaring te bieden.<\/li>\\n<li class=\\\"x_x_x_x_x_x_x_x_x_x_x_x_x_MsoNormal\\\">Verwerf uitgebreide productkennis en gebruik je deze effectief in verkoopgesprekken.<\/li>\\n<li class=\\\"x_x_x_x_x_x_x_x_x_x_x_x_x_MsoNormal\\\">Bied individuele productadvies aan klanten en zorg je ervoor dat hun echte behoeften worden vervuld, niet alleen hun bestellingen.<\/li>\\n<li class=\\\"x_x_x_x_x_x_x_x_x_x_x_x_x_MsoNormal\\\">Ondersteun klanten bij het voltooien van hun bestelling wanneer ze tevreden zijn.<\/li>\\n<\/ul>\\n<p class=\\\"x_x_x_x_x_x_x_x_x_x_x_x_x_MsoNormal\\\"><strong>Om succesvol te zijn bij Concentrix:<\/strong><\/p>\\n<ul type=\\\"disc\\\">\\n<li class=\\\"x_x_x_x_x_x_x_x_x_x_x_x_x_MsoNormal\\\">Beheers je de Nederlandse taal uitstekend, zowel schriftelijk als mondeling.<\/li>\\n<li class=\\\"x_x_x_x_x_x_x_x_x_x_x_x_x_MsoNormal\\\">Heb je uitstekende communicatieve vaardigheden, ben je klantgericht en kun je respectvol met klanten communiceren.<\/li>\\n<li class=\\\"x_x_x_x_x_x_x_x_x_x_x_x_x_MsoNormal\\\">Geniet je van verkopen en kun je jouw overtuigingskracht op een vriendelijke manier inzetten.<\/li>\\n<li class=\\\"x_x_x_x_x_x_x_x_x_x_x_x_x_MsoNormal\\\">Ben je flexibel en beschikbaar om te werken in wisselende diensten van 9 uur, maandag tot en met zaterdag tussen 09:00 en 22:00 uur.<\/li>\\n<li class=\\\"x_x_x_x_x_x_x_x_x_x_x_x_x_MsoNormal\\\">Ben je vaardig in het gebruik van gegevens en comfortabel met computergebruik.<\/li>\\n<li class=\\\"x_x_x_x_x_x_x_x_x_x_x_x_x_MsoNormal\\\">Woon je in Turkije.<\/li>\\n<li class=\\\"x_x_x_x_x_x_x_x_x_x_x_x_x_MsoNormal\\\">Voldoe je aan de vereisten voor thuiswerken.<\/li>\\n<li class=\\\"x_x_x_x_x_x_x_x_x_x_x_x_x_MsoNormal\\\">Sta je open voor voortdurende ontwikkeling.<\/li>\\n<\/ul>\\n<p class=\\\"x_x_x_x_x_x_x_x_x_x_x_x_x_MsoNormal\\\"><strong>Jouw Profiel<\/strong><\/p>\\n<p class=\\\"x_x_x_x_x_x_x_x_x_x_x_x_x_MsoNormal\\\">Als Concentrix bij jou past, beschik je over:<\/p>\\n<ul type=\\\"disc\\\">\\n<li class=\\\"x_x_x_x_x_x_x_x_x_x_x_x_x_MsoNormal\\\">Vloeiende kennis van de Nederlandse taal.<\/li>\\n<li class=\\\"x_x_x_x_x_x_x_x_x_x_x_x_x_MsoNormal\\\">Een proactieve, zelfgemotiveerde en oplossingsgerichte houding.<\/li>\\n<li class=\\\"x_x_x_x_x_x_x_x_x_x_x_x_x_MsoNormal\\\">Bij voorkeur ervaring in klantenservice, met een focus op verkoop.<\/li>\\n<li class=\\\"x_x_x_x_x_x_x_x_x_x_x_x_x_MsoNormal\\\">Bereidheid om in ploegendiensten en in het weekend te werken.<\/li>\\n<\/ul>\\n<p class=\\\"x_x_x_x_x_x_x_x_x_x_x_x_x_MsoNormal\\\"><strong>Wat wij bieden<\/strong><\/p>\\n<p class=\\\"x_x_x_x_x_x_x_x_x_x_x_x_x_MsoNormal\\\">In deze rol bieden we voordelen die jouw unieke levensstijl ondersteunen:<\/p>\\n<ul type=\\\"disc\\\">\\n<li class=\\\"x_x_x_x_x_x_x_x_x_x_x_x_x_MsoNormal\\\">Fulltime of parttime arbeidsovereenkomsten voor onbepaalde tijd (onderhandelbaar afhankelijk van jouw ervaring en de eisen van onze klanten).<\/li>\\n<li class=\\\"x_x_x_x_x_x_x_x_x_x_x_x_x_MsoNormal\\\">Competitief salaris en prestatiebonussen.<\/li>\\n<li class=\\\"x_x_x_x_x_x_x_x_x_x_x_x_x_MsoNormal\\\">Mogelijkheden voor vriendenbonus (aanbevelingsbonus).<\/li>\\n<li class=\\\"x_x_x_x_x_x_x_x_x_x_x_x_x_MsoNormal\\\">Betaalde trainingen over het bedrijf en project waarin je gaat werken.<\/li>\\n<li class=\\\"x_x_x_x_x_x_x_x_x_x_x_x_x_MsoNormal\\\">Carri&egrave;reontwikkelingsprogramma's, gespecialiseerde cursussen en taallessen.<\/li>\\n<\/ul>\\n<p class=\\\"x_x_x_x_x_x_x_x_x_x_x_x_x_MsoNormal\\\"><strong>Gelijke Kansen bij Concentrix<\/strong><\/p>\\n<p class=\\\"x_x_x_x_x_x_x_x_x_x_x_x_x_MsoNormal\\\">Wij zijn &eacute;&eacute;n wereldwijd team, trots op onze gezamenlijke inspanningen als &eacute;&eacute;n bedrijf. We zetten ons in voor het bieden van gelijke kansen aan alle kandidaten en zorgen voor een werkomgeving zonder discriminatie of intimidatie. Al onze wervingsbeslissingen zijn gebaseerd op zakelijke behoeften, functie-eisen en professionele kwalificaties, ongeacht ras, leeftijd, genderidentiteit, seksuele geaardheid, religie, etniciteit, gezins- of ouderstatus, nationale afkomst, handicap of andere wettelijk beschermde kenmerken.<\/p>\\n<p class=\\\"x_x_x_x_x_x_x_x_x_x_x_x_x_MsoNormal\\\"><strong>Werkvergunning<\/strong><\/p>\\n<p>Volgens de Turkse wetgeving worden alleen kandidaten in aanmerking genomen die legaal in Turkije mogen werken.<\/p>\",\"ats_external_id\":\"TR-4346\",\"location\":\"T\u00fcrkiye, T\u00fcrkiye\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-21T02:59:11.742+03:00\",\"created_at\":\"2026-03-22T23:47:01.463+03:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-turkiye.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80MzQ2?\",\"apply_url\":\"https:\/\/concentrix-turkiye.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80MzQ2\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"nl\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-turkiye\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":\"1\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":\"91\",\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"515\",\"campaign_id\":\"4345\",\"campaign_title\":\"GTM - INTERNATIONAL - GERMAN\",\"campaign_type\":\"job_application\",\"job_title\":\"Kundenberater Deutsch\",\"street\":null,\"address\":null,\"city\":\"T\u00fcrkiye\",\"state\":null,\"postal_code\":null,\"region\":\"T\u00fcrkiye\",\"country\":\"T\u00fcrkiye\",\"short_description\":\"Werden Sie noch heute Teil von Concentrix!\",\"long_description\":\"<p><strong>&Uuml;ber Concentrix<\/strong><\/p>\\n<p><strong>Erleben Sie die Kraft einer revolution&auml;ren Karriere<\/strong><\/p>\\n<p>Suchen Sie nach dem n&auml;chsten Schritt? Wir sind ein globaler Technologie- und Servicedienstleister, der die Marken der Zukunft st&auml;rkt. Wir helfen bekannten Marken, die Sie t&auml;glich nutzen, ihre Gesch&auml;fte mit Technologie und integrierten L&ouml;sungen in mehr als 70 L&auml;ndern weiterzuentwickeln. 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The employees in our offices create fruitful communication with the end customers of our partners via phone, chat or email.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>All that we expect from you:<\/strong><\/p>\\n<ul>\\n<li>\\n<p>Excellent customer service, focused on all enquiries and provided services<\/p>\\n<\/li>\\n<li>\\n<p>Finding the right solution for each individual problem<\/p>\\n<\/li>\\n<li>\\n<p>Providing all necessary information for new products and promotions<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>You have the necessary skills that we are looking for!<\/strong><\/p>\\n<ul>\\n<li>\\n<p>Good communication skills<\/p>\\n<\/li>\\n<li>\\n<p>Excellent written and spoken Ukrainian<\/p>\\n<\/li>\\n<li>\\n<p>Level of English B1<\/p>\\n<\/li>\\n<li>\\n<p>High school diploma<\/p>\\n<\/li>\\n<li>\\n<p>Problem-solving skills to find the right solution for any issue<\/p>\\n<\/li>\\n<li>\\n<p>Solid computer skills<\/p>\\n<\/li>\\n<li>\\n<p>Flexibility and positive attitude<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Concentrix offers:<\/strong><\/p>\\n<ul>\\n<li>\\n<p>Flexible working hours, ensuring a good work-life balance<\/p>\\n<\/li>\\n<li>\\n<p>Competitive salary<\/p>\\n<\/li>\\n<li>\\n<p>Medical insurance<\/p>\\n<\/li>\\n<li>\\n<p>Life insurance<\/p>\\n<\/li>\\n<li>\\n<p>Performance bonus<\/p>\\n<\/li>\\n<li>\\n<p>Internet allowance<\/p>\\n<\/li>\\n<li>\\n<p>Meal vouchers<\/p>\\n<\/li>\\n<li>\\n<p>Various career development opportunities<\/p>\\n<\/li>\\n<li>\\n<p>Holiday pay<\/p>\\n<\/li>\\n<li>\\n<p>Team and Concentrix events<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>We can't wait to meet you!<\/strong><\/p>\\n<div>\\n<p><strong>Who&nbsp;are&nbsp;we?&nbsp;<\/strong><\/p>\\n<\/div>\\n<div>\\n<p>With 440,000 colleagues all over the world, we specialize in creating exceptional customer experiences and driving digital transformation for some of the world&rsquo;s biggest and best companies.&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>We&rsquo;re fanatical about our diverse and passionate people all across the world. 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(Like,&nbsp;lots&nbsp;more.)<\/p>\\n<\/div>\\n<p>Location:<\/p>\\n<p>GEO Tbilisi - Vake Plaza 7th &amp; 8th Flrs, 72a Ilia Chavchavadze Avenue, 7th &amp; 8th Flrs<\/p>\",\"ats_external_id\":\"GE-28\",\"location\":\"Tbilisi, Tbilisi\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-16T03:59:11.659+04:00\",\"created_at\":\"2026-03-16T14:31:47.299+04:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-georgia.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yOA?\",\"apply_url\":\"https:\/\/concentrix-georgia.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yOA\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-georgia\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"1\",\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"1\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":\"1\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"584\",\"campaign_id\":\"99\",\"campaign_title\":\"NL - BMW Customer Service - Rijswijk\",\"campaign_type\":\"job_application\",\"job_title\":\"Klantenservicemedewerker BMW Customer Service - Rijswijk\",\"street\":null,\"address\":null,\"city\":\"Rijswijk\",\"state\":\"South Holland\",\"postal_code\":null,\"region\":\"Zuid-Holland\",\"country\":\"Netherlands\",\"short_description\":\"Versterk het team bij Concentrix vandaag!\",\"long_description\":\"<p data-pm-slice=\\\"1 1 []\\\"><strong>Ervaar de kracht van een game-changing carri&egrave;re<\/strong>&nbsp;<\/p>\\n<p>Als je wilt groeien en ge&iuml;nspireerd wilt worden, maak je als klantenservicemedewerker deel uit van ons team van game-changers die de merken van de toekomst mogelijk maken op het gebied van technologie, financi&euml;n, reizen, mode, gezondheidszorg en nog veel meer.&nbsp;<\/p>\\n<p><strong>Carri&egrave;re en persoonlijke ontwikkeling&nbsp;<\/strong>&nbsp;<\/p>\\n<p>Wij geven jou de training en de nieuwste technologie om ervoor te zorgen dat jij kan slagen in jouw werk. Bij Concentrix is er echt een mogelijkheid om door te groeien binnen ons bedrijf. Daarom hebben we een reeks GRATIS e-learnings ontwikkeld om jouw carri&egrave;re op weg te helpen die je altijd al voor ogen hebt gehad.&nbsp;<\/p>\\n<p><strong>Wat bieden wij jou&nbsp;<\/strong>&nbsp;<\/p>\\n<p>In deze functie bieden we jou toffe voordelen die je helpen jouw leven verder vorm te geven:&nbsp;<\/p>\\n<ul>\\n<li>\\n<p>een\u202fsalaris\u202fvan &euro; 15,36 per\u202fuur en\u202feen\u202fgoede\u202fpensioenregeling\u202fvan 6,2% en reiskostenvergoeding vanaf\u202f10km;&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li>\\n<p>de mogelijkheid om vanaf 32 uur tot 40 uur per week te werken binnen de openingstijden van tussen 08:00 uur en 19:00 uur. Zaterdag en zondag tussen 10:00 uur en 18:00 uur;&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li>\\n<p>een professionele werkomgeving in-house bij de opdrachtgever in Rijswijk;&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li>\\n<p>volledig betaalde en gepersonaliseerde training;<\/p>\\n<\/li>\\n<li>\\n<p>doorgroeien naar een vaste aanstelling en ontwikkeling naar de financi&euml;le afdeling.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>Wat je in deze functie gaat doen&nbsp;<\/strong>&nbsp;<\/p>\\n<p>Je bent het eerste aanspreekpunt voor alle vragen omtrent deze merken en specifieke diensten en producten zoals de Digital Services van BMW &amp; Mini.&nbsp;<\/p>\\n<p>Jij bent diegene die het verschil maakt in klantbeleving en klanten graag wil helpen met alle vragen! Daarnaast ben je verder verantwoordelijk voor de administratie en andere acties die daaruit voortkomen. Wij zijn zowel telefonisch als via de e-mail, chat en social media bereikbaar voor onze klanten.&nbsp;<\/p>\\n<p>Ben je een expert in je rol als Customer Support Specialist en toe aan uitbreiding van je werkzaamheden? Dan kan jij je verder specialiseren in de onderstaande onderdelen:&nbsp;<\/p>\\n<ul>\\n<li>\\n<p>Controleren van voertuiggegevens en het aanmaken van certificaten, zoals COC of CVO&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li>\\n<p>Klachtafhandeling&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li>\\n<p>Ondersteuning bij evenementen, zoals bijvoorbeeld activiteiten binnen het BMW Privileges Programma&nbsp;<\/p>\\n<\/li>\\n<li>\\n<p>Updaten van digitale diensten&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<p>Het aanvragen van een VOG is verplicht. Deze moet binnen zes weken aangeleverd zijn.&nbsp;<\/p>\\n<p><strong>Wat wij van jou vragen<\/strong>&nbsp;<\/p>\\n<p>Alle game-changers zijn bij ons welkom, wat voor achtergrond je ook hebt en de nieuwsgierigheid en bereidbaarheid hebt om te leren. Jouw talent om anderen te helpen en verder te gaan dan WOW past precies bij wat we doen en wie we zijn.&nbsp;&nbsp;<\/p>\\n<p>Concentrix is een geweldige match als je:&nbsp;<\/p>\\n<ul>\\n<li>\\n<p>vloeiend Nederlands en beheerst Engels kunt spreken, zodat je ook met buitenlandse collega&rsquo;s kunt schakelen.<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li>\\n<p>proactief, gemotiveerd en oplossingsgericht bent;&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li>\\n<p>2 avonden per week tot 19:00 beschikbaar en weekenddiensten kan draaien;&nbsp;<\/p>\\n<\/li>\\n<li>\\n<p>1 jaar werkervaring als klantenservicemedewerker.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<p>Het is een pluspunt als je:&nbsp;<\/p>\\n<ul>\\n<li>\\n<p>goed met computer- en klantenservicesystemen kunt werken;&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li>\\n<p>kunt multitasken, accuraat bent en let op details. En in het bezit bent van een goede dosis empathie;&nbsp;<\/p>\\n<\/li>\\n<li>\\n<p>op de hoogte van wat er gebeurt binnen de autobranche en kennis hebt over de automotive sector.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<p>Als je denkt dat je niet aan alle voorwaarden voldoet, moedigen we je aan om toch te solliciteren. We doen ons best om je aan de juiste baan te helpen, of dat nu deze of een andere functie is.&nbsp;<\/p>\\n<p><strong>Cre&euml;er de beste versie van jezelf!<\/strong>&nbsp;<\/p>\\n<p>Als dit voelt als de perfecte stap in je carri&egrave;re, dan horen we graag van je. Solliciteer vandaag nog en ontdek waarom meer dan 440.000 game-changers over de hele wereld Concentrix hun \\\"employer of choice\\\" noemen.&nbsp;<\/p>\\n<p><strong>Solliciteer direct!<\/strong>&nbsp;<\/p>\\n<p>Klik op onderstaande knop om direct te solliciteren of neem voor meer informatie contact op met Maria Kerrebijn: maria.kerrebijn@concentrix.com - 0612874456.&nbsp;<\/p>\",\"ats_external_id\":\"NL-99\",\"location\":\"Rijswijk, Zuid-Holland\",\"job_type\":\"full_time\",\"salary\":\"15\",\"salary_type\":\"hourly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-10-19T15:46:57.821+02:00\",\"created_at\":\"2026-03-16T14:11:35.568+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-netherlands.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC85OQ?\",\"apply_url\":\"https:\/\/concentrix-netherlands.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC85OQ\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":\"automotive\",\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-netherlands\",\"internal_job_listing\":\"1\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"2\",\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"1\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":\"1\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"1657\",\"campaign_id\":\"594\",\"campaign_title\":\"GTM \/ HU \/ P\u00c9C \/ W@H \/ DB\",\"campaign_type\":\"job_application\",\"job_title\":\"Kundenberater (m\/w\/d) deutscher Bank Support - 100% Homeoffice\",\"street\":\"R\u00e1k\u00f3czi \u00fat 60\",\"address\":\"R\u00e1k\u00f3czi \u00fat 60\",\"city\":\"P\u00e9cs\",\"state\":null,\"postal_code\":\"7621\",\"region\":\"Baranya\",\"country\":\"Hungary\",\"short_description\":\"Bewirb dich jetzt im Homeoffice in Ungarn!\",\"long_description\":\"<div>\\n<div>\\n<h4><strong>Power your game-changing career&nbsp;<\/strong><\/h4>\\n<\/div>\\n<div>\\n<p data-pm-slice=\\\"1 1 []\\\"><strong><span data-olk-copy-source=\\\"MessageBody\\\">Du sprichst Deutsch und lebst in Ungarn?<\/span><\/strong>&nbsp;Dann ist unsere 100% Remote Customer Service Stelle genau das richtige f&uuml;r dich!<\/p>\\n<p data-pm-slice=\\\"1 1 []\\\">In dieser Position als <strong>Kundenberater (m\/w\/d) f&uuml;r eine namhafte Bank<\/strong>&nbsp;bist du der erste Ansprechpartner bei unterschiedlichen Kundenanfragen.<\/p>\\n<\/div>\\n<div>\\n<p data-pm-slice=\\\"1 1 []\\\"><strong>Und zwar mit folgenden Rahmenbedingungen:<\/strong><\/p>\\n<p data-pm-slice=\\\"1 1 []\\\">Start ab sofort | Vollzeit oder Teilzeit, ab 30 Stunden pro Woche | 100% Homeoffice in Ungarn oder am Standort in P&eacute;cs | Servicezeiten: Montag - Samstag zwischen 07:00 und 22:00 Uhr, Sonntag zwischen 08:00 und 22:00 Uhr | 5-Tage-Woche | Inbound | Supportsprache: Deutsch &ndash; C1 | bis zu 562.000 HUF* brutto\/Monat | unbefristet&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p data-pm-slice=\\\"1 1 []\\\"><strong>Das l&auml;sst sich mit deinem Alltag vereinbaren?<\/strong> Perfekt! Dann sind wir jetzt dran &ndash; lies weiter und lass dich von uns &uuml;berzeugen, so wie wir unsere Mitarbeiter Tag f&uuml;r Tag von uns &uuml;berzeugen. Auszeichnungen wie z.B. &bdquo;Global Best Places to Work&ldquo; sind der Beweis daf&uuml;r.<\/p>\\n<p><strong>Deine Aufgaben<\/strong><\/p>\\n<p data-pm-slice=\\\"1 3 []\\\">Als <strong>Kundenberater (m\/w\/d) Bank Service<\/strong>&nbsp;in unserem Team wirst du:<\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Kundenanfragen und -w&uuml;nsche bearbeiten<\/strong> und ein optimales Kundenerlebnis gew&auml;hrleisten.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Als erster Ansprechpartner <strong>Kunden im telefonischen Support <\/strong>bei verschiedenen Servicethemen unterst&uuml;tzen. Im Detail bearbeitest du folgende Themen:<\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Fragen zur <strong>Einrichtung der Kunden-App beantworten.<\/strong><\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Beim <strong>Telefon- und Online-Banking<\/strong> unterst&uuml;tzen.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\"><strong>Betreuung der Kartenaktivit&auml;ten<\/strong> (Sperrungen, Entsperrungen und Umtausch) &uuml;bernehmen.<\/li>\\n<li class=\\\"css-v55p23\\\"><strong>Auftr&auml;ge f&uuml;r Zahlungen entgegennehmen<\/strong>.<\/li>\\n<li class=\\\"css-v55p23\\\">Aufnahme von Phishing-F&auml;llen.<\/li>\\n<\/ul>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Alle Vorg&auml;nge<\/strong> sorgf&auml;ltig in der <strong>Datenbank erfassen<\/strong> und an die Bank &uuml;bermitteln.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Kundenanliegen <\/strong>an den entsprechenden Fachbereich <strong>weiterleiten <\/strong>oder auf Wunsch einen Termin in der Filiale vereinbaren.<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>Dein Profil<\/strong><\/p>\\n<p data-pm-slice=\\\"1 3 []\\\">Concentrix passt perfekt zu dir, wenn du:<\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Sehr gute Deutschkenntnisse (C1 - C2)<\/strong>&nbsp;in Wort und Schrift mitbringst.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Ein&nbsp;<strong>Kommunikationstalent<\/strong> mit Serviceorientierung bist, das Kunden sprachlich charmant und auf Augenh&ouml;he abholt.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Die&nbsp;<strong>Anforderungen an einen Remote-Arbeitsplatz erf&uuml;llen<\/strong> kannst.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">Die Servicezeiten (Montag - Samstag zwischen 07:00 und 22:00 Uhr, Sonntag zwischen 08:00 und 22:00 Uhr), flexibel abdecken kannst.<\/li>\\n<li class=\\\"css-v55p23\\\">Sicher im Umgang mit dem PC bist.<\/li>\\n<li>Bereit bist, dich kontinuierlich&nbsp;<strong>weiter zu entwickeln<\/strong>.<\/li>\\n<\/ul>\\n<p>Idealerweise hast du:<\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Bereits <strong>Erfahrung im Bankwesen<\/strong>, in der <strong>Kundenbetreuung<\/strong> oder im <strong>Kundenservice<\/strong>.<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<div>\\n<p><strong>Quereinsteiger und Wiedereinsteiger sind bei uns herzlich willkommen!<\/strong> Auch wenn du das Gef&uuml;hl hast, nicht alle Kriterien zu erf&uuml;llen, freuen wir uns auf deine Bewerbung.<\/p>\\n<\/div>\\n<\/div>\\n<div>\\n<h4 data-pm-slice=\\\"1 3 []\\\"><strong>Unsere Benefits<\/strong><\/h4>\\n<p>In dieser Position bieten wir dir Benefits, die deinen einzigartigen Lebensstil unterst&uuml;tzen:<\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Wir m&ouml;chten langfristig mit dir zusammenarbeiten, weshalb wir auf einen <strong>unbefristeten Arbeitsvertrag<\/strong> setzen.<\/p>\\n<\/li>\\n<li>Wir bieten dir einen&nbsp;<strong>100% Homeoffice-Arbeitsplatz<\/strong> ab deinem 2. Arbeitstag an. Die n&ouml;tige Hardware wird dir an deinem 1. Arbeitstag an unserem Standort in P&eacute;cs &uuml;bergeben.<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Starte in\u202f<strong>Vollzeit oder Teilzeit<\/strong>\u202f(ab\u202f30\u202fStd.\/Woche) bei uns durch.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Du bekommst einen&nbsp;<strong>festen Bruttostundenlohn in H&ouml;he von 3240 HUF<\/strong>, welcher durch eine individuelle, <strong>leistungsorientierte Verg&uuml;tung <\/strong>erg&auml;nzt wird.&nbsp; Es winken somit&nbsp;<strong>bis zu<\/strong><strong> 562.000 HUF* brutto\/Monat<\/strong>.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Profitiere zus&auml;tzlich vom <strong>Cafeteria-System und Fahrtkostenzusch&uuml;sse<\/strong>.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Du startest mit einem <strong>intensivem (Vollzeit-)Training<\/strong>, das online von zertifizierten Trainern durchgef&uuml;hrt wird.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Du brauchst keinerlei Vorerfahrung<\/strong>. Wir stellen dir von Anfang an einen Mentor zur Seite, der dich unterst&uuml;tzt.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Zus&auml;tzlich erh&auml;ltst du regelm&auml;&szlig;ige <strong>Coachings, Fresh-Ups und Aufbautrainings<\/strong>, die dir auch im privaten Bereich von Nutzen sind.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Wir legen viel Wert auf interne <strong>Weiterbildungs- und Karrierem&ouml;glichkeiten<\/strong> und das sogar weltweit.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Es erwartet dich ein <strong>offenes und motiviertes Team<\/strong>, das darauf brennt, dich auf verschiedenen Teamevents kennenlernen zu d&uuml;rfen.<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<div>\\n<div>\\n<p>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<h4 data-pm-slice=\\\"1 1 []\\\"><strong>Du willst mit uns durchstarten?<\/strong><\/h4>\\n<p>Wenn das alles nach dem perfekten n&auml;chsten Schritt auf deinem Karriereweg klingt, dann m&ouml;chten wir dich kennenlernen. <strong>Bewirb dich noch heute &uuml;ber unser Online-Formular<\/strong>.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Du hast noch Fragen?<\/strong><\/p>\\n<p>Unser virtueller Assistent \\\"Dot\\\" steht dir per WhatsApp unter der Nummer <span data-teams=\\\"true\\\">+3670 7785-276<\/span> oder &uuml;ber den Facebook-Messenger rund um die Uhr zur Verf&uuml;gung und hilft dir gerne weiter.<\/p>\\n<\/div>\\n<div>\\n<p><strong>Dein zuk&uuml;nftiger Arbeitsort<br \/><\/strong><\/p>\\n<div class=\\\"ewa-rteLine\\\">100% Homeoffice in Ungarn<\/div>\\n<\/div>\\n<div>\\n<h4 data-pm-slice=\\\"1 1 []\\\"><strong>Concentrix setzt sich f&uuml;r Chancengleichheit ein<\/strong><\/h4>\\n<p><em>Vielfalt und Chancengleichheit geh&ouml;ren zu den gelebten Grundwerten bei Concentrix. Deshalb sind Bewerbungen von Menschen mit Behinderung ausdr&uuml;cklich erw&uuml;nscht. Schwerbehinderte und Gleichgestellte werden bei gleicher Eignung bevorzugt eingestellt. Hierzu bieten wir individuelle Unterst&uuml;tzung an, um den f&uuml;r dich passenden Arbeitsplatz zu schaffen.<\/em><\/p>\\n<p>&nbsp;<\/p>\\n<p><em>*Die Angabe bezieht sich auf ein Bruttomonatseinkommen bei Aus&uuml;bung einer Vollzeitt&auml;tigkeit. Das Monatseinkommen setzt sich zusammen aus einem Basisstundenlohn sowie einer individuellen leistungsorientierten Verg&uuml;tung oder einer individuell erwirtschafteten Provision. 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This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<p><b><u>Job Type:<\/u><\/b><b><span>\u00a0\u00a0Full-Time<\/span><\/b>\u00a0<\/p><p><b><u><span>Location<\/span><\/u><\/b><b><span>:<\/span><\/b>\u00a0M\u00e9rida, Yucat\u00e1n<\/p><p><\/p><p><\/p><p><b><span>WHAT\u2019S IN IT FOR YOU?<\/span><\/b><\/p><ul><li>A diverse, global organization full of intelligent, friendly people to bounce ideas off, learn from and grow with\u00a0<\/li><li>Endless career opportunities and clear paths for career development\u00a0<\/li><li>A competitive salary\u00a0<\/li><li>Inclusive perks and benefits\u00a0<\/li><li>Opportunity for monthly performance incentives\u00a0<\/li><li>Great weekly, biweekly and monthly activities<\/li><li>Great raffles and prizes<\/li><\/ul><p><\/p><p><b><span>WHAT YOU WANT MATTERS TO US<\/span><\/b><\/p><p>Think about making a check list with all of the things that would make you feel good at work. Does your check list have meeting a diverse group of like-minded new people on it? How about being recognized and rewarded for doing great things? Maybe you pictured a place where you could have all of these things while making a positive difference in people\u2019s day. If so, Concentrix is a great place for you. Every day we spread positivity in others&#39; lives through compassionate customer interactions and genuine problem solving with a human touch. Doing right by people is in our DNA because we believe a desire to be treated with care and respect is a universal part of the human experience. This philosophy drives everything we do and creates the framework for how we treat our customers and our staff.<\/p><p>No matter your background or your years of experience, getting started or establishing your career path might seem challenging, but often the answer is much simpler than you think.\u00a0We are looking for customer service experts.<\/p><p>This role is the perfect opportunity for someone considering a career in customer services.<\/p><p><\/p><p><b><span>WHAT WOULD YOU BRING TO OUR TEAM?<\/span><\/b><\/p><p>Your passion for doing good for other people will help you bond with your customers and your team.\u00a0You will actively listen and troubleshoot to provide a great customer experience. Your\u00a0attention to detail, ability to think outside the box, excellent communication, and passion\u00a0will help you excel in this role.\u00a0<\/p><p><\/p><p><b><span>TO BECOME A PART OF OUR TEAM:<\/span><\/b><\/p><p>Courteous with strong customer service orientation<\/p><p><span>\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/span> Intermediate - Advanced English level<\/p><p><span>\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/span> High School diploma or equivalent required<\/p><p><span>\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/span> 6 months minimum of experience in Call center customer service(Desired)<\/p><p><span>\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/span> Ability to work under constant changes<\/p><p><span>\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/span> Multitasking<\/p><p><span>\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/span> Strong computer navigation skills and PC knowledge<\/p><p><span>\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/span> Ability to communicate effectively, both in writing and verbally<\/p><p><span>\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/span> Reliable with strong attention to detail<\/p><p><span>\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/span> Skilled in multitasking; including the ability to be flexible and adapt to change quickly<\/p><p><span>\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/span> Tolerance of repetitive work in a fast-paced, high-production work environment<\/p><p><span>\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/span> Ability to work as a team member as well as independently<\/p><p><span>\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/span> Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p><span>\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/span> Shift rotation capability as needed<\/p><p><span>\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/span> Based on location and \/ or program, additional experience \/ skills may be required<\/p><p><\/p><p><b><span>CALL US HOME:<\/span><\/b><\/p><p><span>If you find yourself smiling right now and this feels like the perfect next step in your\u00a0career, we want to hear from you! Apply today and find out why 290,000&#43; people around the globe choose to call Concentrix home.\u00a0<\/span><\/p><p><\/p><p>Concentrix is an award-winning global CX solutions company who creates amazing experiences for the world\u2019s best brands and their customers. We\u2019re an ambitious team of innovators, risk-takers, and game-changers: the kind of folks who thrive on solving complex problems.<\/p><p><\/p><p><span>All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.<\/span><\/p><p><\/p><p><b>Learn more:<\/b><\/p><p><b>Concentrix<\/b>\u202fon Facebook |\u202f<b>Concentrix\u00a0<\/b>on Instagram |\u202f<b>www.concentrix.com<\/b>\u00a0<\/p><p><\/p><p><i>The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. 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pr\u00e1ce\",\"street\":null,\"address\":null,\"city\":\"Brno\",\"state\":\"South Moravian Region\",\"postal_code\":null,\"region\":\"South Moravian\",\"country\":\"Czechia\",\"short_description\":\"Apply with Concentrix\",\"long_description\":\"<p class=\\\"typography-body-large-text-regular mb-800\\\"><strong>Co bude va&scaron;&iacute; n&aacute;pln&iacute; pr&aacute;ce<\/strong><\/p>\\n<ul class=\\\"typography-body-large-text-regular\\\">\\n<li>Komunikace se z&aacute;kazn&iacute;ky prost\u0159ednictv&iacute;m telefonu, e-mailu a&nbsp;chatu<\/li>\\n<li>Pomoc s&nbsp;technick&yacute;mi dotazy k&nbsp;elektronick&yacute;m za\u0159&iacute;zen&iacute;m (nap\u0159.&nbsp;telefony, tablety, TV, dom&aacute;c&iacute; spot\u0159ebi\u010de)<\/li>\\n<li>Diagnostika probl&eacute;m\u016f a&nbsp;hled&aacute;n&iacute; vhodn&eacute;ho \u0159e&scaron;en&iacute;<\/li>\\n<li>Evidence a&nbsp;spr&aacute;va z&aacute;kaznick&yacute;ch po\u017eadavk\u016f v&nbsp;intern&iacute;ch syst&eacute;mech<\/li>\\n<li>Sledov&aacute;n&iacute; pr\u016fb\u011bhu oprav a&nbsp;\u0159e&scaron;en&iacute; reklamac&iacute;<\/li>\\n<li>Vyu\u017e&iacute;v&aacute;n&iacute; n&aacute;stroj\u016f pro vzd&aacute;lenou diagnostiku za\u0159&iacute;zen&iacute;<\/li>\\n<\/ul>\\n<p class=\\\"typography-body-large-text-regular mb-800\\\"><br \/><strong>Koho hled&aacute;me<\/strong><\/p>\\n<ul class=\\\"typography-body-large-text-regular\\\">\\n<li>V&yacute;born&aacute; znalost \u010de&scaron;tiny (slovem i p&iacute;smem)<\/li>\\n<li>angli\u010dtina v&yacute;hodou<\/li>\\n<li>Dobr&eacute; komunika\u010dn&iacute; schopnosti a&nbsp;proz&aacute;kaznick&yacute; p\u0159&iacute;stup<\/li>\\n<li>Z&aacute;jem o&nbsp;technologie a&nbsp;chu\u0165 u\u010dit se nov&eacute; v\u011bci<\/li>\\n<li>Schopnost \u0159e&scaron;it probl&eacute;my a&nbsp;pracovat s&nbsp;v&iacute;ce informacemi najednou<\/li>\\n<li>Z&aacute;kladn&iacute; orientace v&nbsp;pr&aacute;ci na po\u010d&iacute;ta\u010di<\/li>\\n<li>Zku&scaron;enost ze z&aacute;kaznick&eacute; podpory je v&yacute;hodou, nikoli podm&iacute;nkou<\/li>\\n<\/ul>\\n<p class=\\\"typography-body-large-text-regular mb-800\\\"><br \/><strong>Co v&aacute;m nab&iacute;dneme<\/strong><\/p>\\n<ul class=\\\"typography-body-large-text-regular\\\">\\n<li>Pln&yacute; &uacute;vazek (38,75 hodiny t&yacute;dn\u011b)<\/li>\\n<li>Hybridn&iacute; re\u017eim pr&aacute;ce (kombinace pr&aacute;ce z&nbsp;kancel&aacute;\u0159e a&nbsp;z domova)<\/li>\\n<li>Kompletn&iacute; za&scaron;kolen&iacute; &ndash; 2 t&yacute;dny &scaron;kolen&iacute; + 1 t&yacute;den praxe s&nbsp;podporou t&yacute;mu<\/li>\\n<li>Stabiln&iacute; zam\u011bstn&aacute;n&iacute; v&nbsp;mezin&aacute;rodn&iacute; spole\u010dnosti<\/li>\\n<li>Stravenky a&nbsp;benefitn&iacute; body<\/li>\\n<li>Mo\u017enost profesn&iacute;ho rozvoje a&nbsp;kari&eacute;rn&iacute;ho r\u016fstu<\/li>\\n<li>P\u0159&aacute;telsk&eacute; pracovn&iacute; prost\u0159ed&iacute; 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Moravian\",\"job_type\":\"full_time\",\"salary\":\"30000\",\"salary_type\":\"monthly\",\"salary_currency\":\"CZK\",\"updated_at\":\"2026-08-05T16:40:56.559+02:00\",\"created_at\":\"2026-03-13T09:41:44.264+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82MzU?\",\"apply_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82MzU\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-poland\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"1\",\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"1\",\"auto_call\":\"0\",\"on_erp_listing\":\"0\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"160\",\"campaign_id\":\"601\",\"campaign_title\":\"Signify\/German and Dutch\/ Sofia\",\"campaign_type\":\"job_application\",\"job_title\":\"Solutions Advisor with German and Dutch\",\"street\":null,\"address\":null,\"city\":\"Sofia\",\"state\":\"Sofia City Province\",\"postal_code\":\"\",\"region\":\"Sofia\",\"country\":\"Bulgaria\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p><strong>You are wanted!<\/strong><br \/><br \/><strong>Our Brand New Opportunity Awaits!<\/strong><br \/>Are you passionate about delivering exceptional customer support in a dynamic environment? Are you eager to make a significant impact with your skills? We have the perfect role for you!<\/p>\\n<p><strong>Role<\/strong><strong>&nbsp;Overview<\/strong><\/p>\\n<p>Join a leading team in the world of lighting solutions! Our energy-efficient lighting products, systems, and services enhance the quality of light, making lives safer, businesses more productive, and cities more livable.<\/p>\\n<p><strong>Enjoy Your Weekends Free!<\/strong><br \/>Our support lines are open from <strong>10:00 am - 7:00 pm, Monday to Friday<\/strong>, allowing you to maintain a healthy work-life balance.<\/p>\\n<p><strong>Plus, there's the possibility of hybrid work after 6 months!<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Key Responsibilities:<\/strong><\/p>\\n<ul>\\n<li>Respond to inbound customer requests and document relevant case information<\/li>\\n<li>Understand client needs and present tailored solutions that align with their business goals<\/li>\\n<li>Ensure excellent customer satisfaction<\/li>\\n<li>Assist users and corporate partners with Pre-Sales, General Inquiries, and technical support issues via various communication channels<\/li>\\n<li>Handle customer escalations appropriately and escalate issues to higher support tiers as needed<\/li>\\n<li>Collaborate with other technicians to resolve or properly close help tickets<\/li>\\n<li>Manage an individual ticket queue<\/li>\\n<li>Provide feedback and follow management directions<\/li>\\n<\/ul>\\n<p><strong>What do you need?<\/strong><\/p>\\n<ul>\\n<li>Exceptionally customer-focused<\/li>\\n<li>Fluency in both German and Dutch, with excellent verbal and written communication skills<\/li>\\n<li>Advanced level of English, both spoken and written<\/li>\\n<li>Ability to simplify technical language for non-technical users<\/li>\\n<li>Patience and confidentiality in handling data and personal information<\/li>\\n<li>Proactive, self-motivated, and a great team player<\/li>\\n<li>Excellent soft skills, particularly in active listening and empathy<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>What can you expect from us:<\/strong><\/p>\\n<ul>\\n<li>Full-time role with working shifts between 10:00 a.m. &ndash; 7:00 p.m., Monday &ndash; Friday<\/li>\\n<li>Competitive salary &ndash; 2403 EUR<\/li>\\n<li>Convenient office location, close to bus stations and the metro<\/li>\\n<li>Comprehensive initial training and onboarding (fully paid by us)<\/li>\\n<li>Continuous training and upskilling programs through Concentrix University<\/li>\\n<li>Professional Development and Career Navigation programs to map out the steps in your desired development<\/li>\\n<li>Health and Wellbeing initiatives<\/li>\\n<li>Relocation support if needed (accommodation and travel expenses)<\/li>\\n<li>Part of the additional benefits are Health and Life Insurance, Multisport card, Transport allowance, Bonus for important life events, Additional paid leave for education, Corporate discounts, Company events, and many more!<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p>Know someone perfect for this role? Refer a friend and earn an exciting reward when they join our team!<\/p>\\n<p><a href=\\\"..\/..\/..\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMDc\\\">External Referral Program - Bulgaria<\/a><\/p>\\n<p><em>You appreciate our values of recognition, integrity, unity, and commitment, and you are eager to create the \\\"wow\\\" too. More than your background, it is your motivation and your personality that will make you part of our fun-loving community.<\/em><\/p>\\n<p><em>Please note that non-EU residents must have a valid work permit in Bulgaria to be considered for employment.<\/em><\/p>\\n<p><strong><em>Concentrix<\/em><\/strong>&nbsp;<strong><em>Bulgaria is an equal-opportunity employer<\/em><\/strong><\/p>\\n<p><strong><em>Concentrix considers diversity a fundamental resource and offers everyone accesses to employment opportunities, regardless of gender, age, religion, ethnicity, or any other classification protected by applicable national laws.<\/em><\/strong><\/p>\",\"ats_external_id\":\"BG-601\",\"location\":\"Sofia, Sofia\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-09-21T12:19:28.374+03:00\",\"created_at\":\"2026-03-12T10:17:32.031+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82MDE?\",\"apply_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82MDE\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-bulgaria\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":\"0\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"161\",\"campaign_id\":\"600\",\"campaign_title\":\"Signify\/ German\/ Sofia\/ O.5\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Solutions Advisor with German - Part-time\",\"street\":null,\"address\":null,\"city\":\"Sofia\",\"state\":\"Sofia City Province\",\"postal_code\":\"\",\"region\":\"Sofia\",\"country\":\"Bulgaria\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p><strong>Join Our Team &ndash; Part-Time Opportunity!<\/strong><\/p>\\n<p>Are you enthusiastic about providing exceptional customer support in an engaging, fast-paced environment? If you're seeking a role where your skills can truly shine and make a difference, we've got the perfect part-time position for you!<\/p>\\n<p><strong>Role<\/strong><strong>&nbsp;Overview<\/strong><\/p>\\n<p>Fantastic opportunities working with the world's leading lighting solutions provider! Our energy-efficient lighting products, systems, and services enable customers to enjoy a superior quality of light, and make people&rsquo;s lives safer and more comfortable, businesses more productive, and cities more livable.<\/p>\\n<p class=\\\"mb-2 whitespace-pre-wrap\\\"><strong>Flexible Work Schedule!<\/strong> Enjoy your weekends free! 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Refer a friend and earn an exciting reward when they join our team!<\/p>\\n<p><a href=\\\"..\/..\/..\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMDc\\\">External Referral Program - Bulgaria<\/a><\/p>\\n<p><em>You appreciate our values of recognition, integrity, unity, and commitment, and you are eager to create the \\\"wow\\\" too. 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data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"7\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Immerse yourself in Health advising, contributing to the success of top brands.&nbsp;<\/span><span data-ccp-props=\\\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335557856&quot;:16777215,&quot;335559738&quot;:240,&quot;335559739&quot;:240,&quot;335559740&quot;:300}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"1\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"8\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Be an effective communicator, bridging the gap between&nbsp;customer&nbsp;and our&nbsp;client, ensuring smooth collaboration.&nbsp;<\/span><span data-ccp-props=\\\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335557856&quot;:16777215,&quot;335559738&quot;:240,&quot;335559739&quot;:240,&quot;335559740&quot;:300}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"1\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"9\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Be the 1st point of contact to consult,&nbsp;assist, and support the&nbsp;customer&nbsp;needs.<\/span><span data-ccp-props=\\\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335557856&quot;:16777215,&quot;335559738&quot;:240,&quot;335559739&quot;:240,&quot;335559740&quot;:300}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"1\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"10\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Foster enduring relationships with customers, building trust.<\/span><span data-ccp-props=\\\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335557856&quot;:16777215,&quot;335559738&quot;:240,&quot;335559739&quot;:240,&quot;335559740&quot;:300}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"1\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"11\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Take charge of solving problems and take care of&nbsp;maintaining&nbsp;our client's good name and image.<\/span><span data-ccp-props=\\\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335557856&quot;:16777215,&quot;335559738&quot;:240,&quot;335559739&quot;:240,&quot;335559740&quot;:300}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"1\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"12\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Learn the art of providing strategic recommendations and generating exceptional customer service.<\/span><span data-ccp-props=\\\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335557856&quot;:16777215,&quot;335559738&quot;:240,&quot;335559739&quot;:240,&quot;335559740&quot;:300}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<p><strong><span data-contrast=\\\"auto\\\">Qualities We Value:<\/span><\/strong><span data-ccp-props=\\\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335557856&quot;:16777215,&quot;335559738&quot;:240,&quot;335559739&quot;:240,&quot;335559740&quot;:300}\\\">&nbsp;<\/span><\/p>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"1\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"13\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">An enthusiastic spirit with degree in Dietology\/Cosmetology\/ Chemistry\/ Biology\/ Biotechnology or similar field of studies.<\/span><span data-ccp-props=\\\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335557856&quot;:16777215,&quot;335559738&quot;:240,&quot;335559739&quot;:240,&quot;335559740&quot;:300}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"1\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"14\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Fluency in English (B2\/C1) and French (C1)<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"1\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"15\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">You&rsquo;re&nbsp;self-motivated and skilled at multitasking, ready to take on new challenges.<\/span><span data-ccp-props=\\\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335557856&quot;:16777215,&quot;335559738&quot;:240,&quot;335559739&quot;:240,&quot;335559740&quot;:300}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"1\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"16\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Though you may lack experience, your excitement about your field of studies and willingness to continue improving your knowledge in&nbsp;a working&nbsp;environment.<\/span><span data-ccp-props=\\\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335557856&quot;:16777215,&quot;335559738&quot;:240,&quot;335559739&quot;:240,&quot;335559740&quot;:300}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"1\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"17\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">We&rsquo;ll&nbsp;teach you the ropes of managing client-customer relations.<\/span><span data-ccp-props=\\\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335557856&quot;:16777215,&quot;335559738&quot;:240,&quot;335559739&quot;:240,&quot;335559740&quot;:300}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"1\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"18\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Effective organization and time management skills are essential.<\/span><span data-ccp-props=\\\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335557856&quot;:16777215,&quot;335559738&quot;:240,&quot;335559739&quot;:240,&quot;335559740&quot;:300}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<p><strong><span data-contrast=\\\"auto\\\">Why&nbsp;You&rsquo;ll&nbsp;Find&nbsp;It&nbsp;Fulfilling:<\/span><\/strong><span data-ccp-props=\\\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335557856&quot;:16777215,&quot;335559738&quot;:240,&quot;335559739&quot;:240,&quot;335559740&quot;:300}\\\">&nbsp;<\/span><\/p>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"1\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"19\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Our \\\"2 weeks training\\\" and &ldquo;learning by doing&rdquo; approach promises professional growth as you gain hands-on experience, with a constant support of your Training Buddy<\/span><span data-ccp-props=\\\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335557856&quot;:16777215,&quot;335559738&quot;:240,&quot;335559739&quot;:240,&quot;335559740&quot;:300}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"1\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"20\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Embrace an international and diverse work environment, expanding your horizons.&nbsp;<\/span><span data-ccp-props=\\\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335557856&quot;:16777215,&quot;335559738&quot;:240,&quot;335559739&quot;:240,&quot;335559740&quot;:300}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"1\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"21\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Your development will reflect your evolving skills and potential as we invest in your development.<\/span><span data-ccp-props=\\\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335557856&quot;:16777215,&quot;335559738&quot;:240,&quot;335559739&quot;:240,&quot;335559740&quot;:300}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"1\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"22\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Employment Contract<\/span><span data-ccp-props=\\\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335557856&quot;:16777215,&quot;335559738&quot;:240,&quot;335559739&quot;:240,&quot;335559740&quot;:300}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"1\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"23\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Private medical care<\/span><span data-ccp-props=\\\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335557856&quot;:16777215,&quot;335559738&quot;:240,&quot;335559739&quot;:240,&quot;335559740&quot;:300}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"1\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"24\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Group insurance program,&nbsp;sports&nbsp;and leisure program<\/span><span data-ccp-props=\\\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335557856&quot;:16777215,&quot;335559738&quot;:240,&quot;335559739&quot;:240,&quot;335559740&quot;:300}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"1\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"25\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Social activities,&nbsp;events&nbsp;and celebrations<\/span><span data-ccp-props=\\\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335557856&quot;:16777215,&quot;335559738&quot;:240,&quot;335559739&quot;:240,&quot;335559740&quot;:300}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\",\"ats_external_id\":\"PL-634\",\"location\":\"Szczecin, Zachodniopomorskie\",\"job_type\":\"full_time\",\"salary\":\"7500\",\"salary_type\":\"monthly\",\"salary_currency\":\"PLN\",\"updated_at\":\"2026-10-15T01:59:24.701+02:00\",\"created_at\":\"2026-03-12T08:53:44.756+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82MzQ?\",\"apply_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82MzQ\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-poland\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"1\",\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":null,\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"43\",\"campaign_id\":\"879\",\"campaign_title\":\"Referral - Customer Service ES\",\"campaign_type\":\"job_application\",\"job_title\":\"Representante de Servicio al Cliente\",\"street\":\"\",\"address\":\"\",\"city\":\"San Salvador\",\"state\":\"San Salvador\",\"postal_code\":null,\"region\":\"San Salvador Department\",\"country\":\"El Salvador\",\"short_description\":\"Representante de Servicio al Cliente en El Salvador\",\"long_description\":\"<hr style=\\\"border: none; height: 1px; background-color: rgba(0, 0, 0, 0.2);\\\" \/>\\n<h1 style=\\\"color: #003d5b; font-family: 'Montserrat', sans-serif;\\\"><strong>&iexcl;Impulsa tu carrera con Concentrix El Salvador!<\/strong><\/h1>\\n<p style=\\\"color: #002f35;\\\">&iquest;Buscas una oportunidad para crecer profesionalmente? En Concentrix El Salvador te damos las herramientas, el apoyo y el ambiente ideal para que puedas avanzar. &Uacute;nete a nuestro equipo. \ud83c\udf1f<\/p>\\n<div style=\\\"padding-top: 20px; padding-bottom: 10px;\\\">\\n<div style=\\\"color: #999;\\\">Puesto:<\/div>\\n<div style=\\\"color: #003d5b; padding-bottom: 8px; font-size: 24px; font-weight: bold; font-family: 'Montserrat', sans-serif;\\\">Representante de Servicio al Cliente<\/div>\\n<ul>\\n<li style=\\\"color: #002f35;\\\">Brindar atenci&oacute;n al cliente por tel&eacute;fono, chat o correo electr&oacute;nico.<\/li>\\n<li style=\\\"color: #002f35;\\\">Seguir procedimientos y utilizar herramientas internas para resolver consultas.<\/li>\\n<li style=\\\"color: #002f35;\\\">Colaborar dentro de un equipo din&aacute;mico y profesional.<\/li>\\n<\/ul>\\n<\/div>\\n<div style=\\\"padding-left: 0; padding-right: 0; display: flex; justify-content: space-between;\\\">\\n<div style=\\\"width: 60%;\\\">\\n<div style=\\\"color: #00b5ad; padding-bottom: 8px; font-size: 18px; font-weight: bold; font-family: 'Montserrat', sans-serif;\\\">Beneficios<\/div>\\n<p style=\\\"color: #002f35;\\\">\u2705 Salario base competitivo<br \/>\u2705 Capacitaci&oacute;n completa<br \/>\u2705 Estabilidad laboral<br \/>\u2705 Entorno inclusivo y respetuoso<br \/>\u2705 Oportunidades de desarrollo y crecimiento<\/p>\\n<\/div>\\n<div style=\\\"width: 35%;\\\">\\n<div style=\\\"color: #00b5ad; padding-bottom: 8px; font-size: 18px; font-weight: bold; font-family: 'Montserrat', sans-serif;\\\">Requisitos<\/div>\\n<p style=\\\"color: #002f35;\\\">T&iacute;tulo de bachillerato<br \/>Conocimientos b&aacute;sicos de computaci&oacute;n<br \/>Buena comunicaci&oacute;n<br \/>Actitud enfocada en el cliente<br \/>Disponibilidad de horarios<\/p>\\n<\/div>\\n<\/div>\\n<hr style=\\\"border: none; height: 1px; background-color: rgba(0, 0, 0, 0.2);\\\" \/>\\n<p style=\\\"color: #002f35;\\\">&iquest;Est&aacute;s listo para el siguiente paso? Aplica ahora y forma parte de la familia Concentrix en El Salvador.<\/p>\",\"ats_external_id\":\"SV-879\",\"location\":\"San Salvador, San Salvador Department\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-20T18:59:09.243-05:00\",\"created_at\":\"2026-03-11T13:07:55.106-05:00\",\"latitude\":\"13.6980638\",\"longitude\":\"-89.1915341\",\"landing_page_url\":\"https:\/\/concentrix-elsalvador.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC84Nzk?\",\"apply_url\":\"https:\/\/concentrix-elsalvador.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC84Nzk\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"es\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"location\":{\"city\":\"San Salvador\",\"country\":{\"wid\":\"dc96653331d74bd0b01ae3b086bcbe21\",\"iso2\":\"SV\",\"iso3\":\"SLV\",\"descriptor\":\"El Salvador\",\"iso_numeric\":\"222\"},\"primary_location\":{\"id\":\"SV-SAN-ROOSE-Y0\",\"wid\":\"b67da9176e3d1062f9e457aad55ac393\",\"descriptor\":\"SLV San Salvador\"}},\"recruiter\":{\"email\":{\"wid\":\"56706de872bb01b637bb0464b360eff5\",\"address\":\"leodanalexander.santos@concentrix.com\"},\"last_name\":\"Santos\",\"first_name\":\"Leodan Alexander\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"}],\"job_profile\":{\"id\":\"JC0570\",\"wid\":\"f9af6d7260980109b01f59fb4f0632e2\",\"descriptor\":\"Advisor I, Customer Service\"},\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-342282\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/El-Salvador--San-Salvador\/El-Salvador-Customer-Service-ES_R1664885\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/El-Salvador--San-Salvador\/El-Salvador-Customer-Service-ES_R1664885\/apply\",\"job_requisition_id\":\"R1664885\"}],\"organizations\":[{\"wid\":\"f9af6d7260980109dfada9f73d062100\",\"descriptor\":\"2517 - Delrecruiting - DELRECRUITING\",\"reference_id\":\"DELRECRUITING\",\"custom_reference_id\":\"DELRECRUITING\"},{\"wid\":\"df2f068c35b10143c76f7b115010bbf1\",\"descriptor\":\"W0ZASC Delivery recruiting MSA\",\"reference_id\":\"W0ZASC\",\"custom_reference_id\":\"W0ZASC\"}],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"wid\":\"3aef857c76e001a315db9f680f1ad072\",\"address\":\"pablo.palmamenendez@concentrix.com\"},\"last_name\":\"Palma Menendez\",\"first_name\":\"Pablo\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1664885\",\"wid\":\"3ad757a94a3c1028ba0ec0a3ea2f0000\",\"descriptor\":\"R1664885 El Salvador Customer Service ES (Evergreen) (Open)\"},\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"}},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-elsalvador\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"1\",\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"1\",\"auto_call\":\"0\",\"on_erp_listing\":\"0\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"44\",\"campaign_id\":\"876\",\"campaign_title\":\"Referral - Tech Support EN\",\"campaign_type\":\"job_application\",\"job_title\":\"El Salvador Tech Support EN\",\"street\":\"SLV San Salvador\",\"address\":\"SLV San Salvador\",\"city\":\"San Salvador\",\"state\":\"San Salvador\",\"postal_code\":null,\"region\":\"San Salvador Department\",\"country\":\"El Salvador\",\"short_description\":\"The Advisor I, Technical Support responds to basic and routine inquiries of a technical nature including hardware\/software, or other designated client products. This position assists external users of the client's technical products or services by answering questions and solving problems involved in their use.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities&nbsp;<\/h2>\\n<p>&bull; Assist external users of the client's technical products or services; identify, investigate, research and provide resolution to user questions and problems<\/p>\\n<p>&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&bull; Troubleshoot basic and routine customer issues that are technical in nature; including hardware, software, networking, or other designated client products<\/p>\\n<p>&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&bull; Follow appropriate escalation path to resolve technical issues; including making follow up outbound calls to customers or other parties as needed<\/p>\\n<p>&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&bull; Solve problems that are generally unstructured and require extensive use of conceptual thinking skills<\/p>\\n<p>&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&bull; Ensure service delivered to our customers meets contractual Key Performance Indicator (&lsquo;KPIs&rsquo;)<\/p>\\n<p>&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&bull; Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p>\\n<p>&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&bull; Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p>\\n<p>&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&bull; Clarify customer requirements; probe for understanding<\/p>\\n<p>&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&bull; Prepare complete and accurate work including appropriately notating accounts as required<\/p>\\n<p>&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&bull; Participate in activities designed to improve customer satisfaction and business performance<\/p>\\n<p>&nbsp;&nbsp;&nbsp;<\/p>\\n<h2>Candidate Profile&nbsp;<\/h2>\\n<p>&bull; Associate&rsquo;s Degree in related technical discipline with six years of related technical experience preferred<\/p>\\n<p>&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&bull; Achieve and maintain recognized and applicable technical certification(s)<\/p>\\n<p>&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&bull; Relevant technical expertise related to program (i.e. hardware, software, networking, data storage, troubleshooting, repair)<\/p>\\n<p>&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&bull; Working knowledge of client technical systems<\/p>\\n<p>&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&bull; Courteous with strong customer service orientation<\/p>\\n<p>&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&bull; Ability to effectively communicate, both written and verbally<\/p>\\n<p>&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&bull; Ability to learn including strong problem solving skills<\/p>\\n<p>&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&bull; Dependable with proficient attention to detail<\/p>\\n<p>&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&bull; Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly<\/p>\\n<p>&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&bull; Ability to work as a team member, as well as independently with minimal supervision<\/p>\\n<p>&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&bull; Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p>\\n<p>&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&bull; Able to rotate shifts, as needed<\/p>\\n<p>&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&bull; Based on location and\/or program, additional experience\/skills may be required<\/p>\\n<p>&nbsp;&nbsp;&nbsp;<\/p>\\n<p>*Job requirements may vary by country and will not contravene any local laws<\/p>\\n<p>&nbsp;&nbsp;&nbsp;<\/p>\\n<h2>Career Framework Role&nbsp;<\/h2>\\n<p>Has program required basic skillset to perform routine tasks within simple processes but lacking program\/product specific knowledge.&nbsp; Works with close supervision and clearly defined procedures.&nbsp; Starting to demonstrate familiarity with client terminology, operating standards and procedures.&nbsp; Starter without sustained metric performance levels .<\/p>\\n<p>&nbsp;&nbsp;&nbsp;<\/p>\\n<h2>Supplemental Geographical Information<\/h2>\\n<p>RECRUITER ENTER THE APPLICABLE LANGUAGE:<\/p>\\n<p>&nbsp;<\/p>\\n<p>GERMANY - This job description does not apply to employees in Germany.<\/p>\\n<p>&nbsp;<\/p>\\n<p>UNITED KINGDOM- EXCLUDE HIGH SCHOOL INFORMATION IN CANDIDATE PROFILE SECTION<\/p>\\n<p>&nbsp;<\/p>\\n<p>PHILIPPINES&nbsp;&nbsp;<\/p>\\n<p>&bull; Minimum of two years of college education in related technical discipline.&nbsp; No prior call center experience is required<\/p>\\n<p>&bull; Ability to think clearly and can explain simple issues effectively, both written and verbally<\/p>\\n<p>&bull; Ability to resolve basic to moderate technical issues<\/p>\\n<p>&nbsp;&nbsp;&nbsp;<\/p>\\n<p>INDIA&nbsp;&nbsp;<\/p>\\n<p>&bull; Ability to effectively communicate, both written and verbally<\/p>\\n<p>&bull; Listen attentively to customer needs and concerns; demonstrate empathy<\/p>\\n<p>&bull; Clarify customer requirements; probe for and confirm understanding of requirements or problem<\/p>\\n<p>&bull; Confirm customer understanding of the solution and provide additional customer education as needed<\/p>\\n<p>&bull; Ability to learn including strong problem solving skills<\/p>\\n<p>&bull; Demonstrate strong probing and problem solving skills<\/p>\\n<p>&bull; Should be able to handle complex queries<\/p>\\n<p>&bull; Should be able to resolve customer queries independently<\/p>\\n<p>&nbsp;&nbsp;&nbsp;<\/p>\\n<h2>Disclaimer&nbsp;&nbsp;<\/h2>\\n<p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p>\",\"ats_external_id\":\"SV-876\",\"location\":\"San Salvador, San Salvador Department\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-20T18:59:09.218-05:00\",\"created_at\":\"2026-03-11T13:03:10.811-05:00\",\"latitude\":\"13.6980638\",\"longitude\":\"-89.1915341\",\"landing_page_url\":\"https:\/\/concentrix-elsalvador.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC84NzY?\",\"apply_url\":\"https:\/\/concentrix-elsalvador.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC84NzY\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"b67da9176e3d1063315eecbee5937e6c\",\"descriptor\":\"Concentrix CVG Global Services El Salvador, S.A. de C.V.\",\"reference_id\":\"YSV01\",\"organization_reference_id\":\"YSV01\"},\"location\":{\"city\":\"San Salvador\",\"state\":\"San Salvador\",\"country\":{\"wid\":\"dc96653331d74bd0b01ae3b086bcbe21\",\"iso2\":\"SV\",\"iso3\":\"SLV\",\"descriptor\":\"El Salvador\",\"iso_numeric\":\"222\"},\"postal_code\":null,\"primary_location\":{\"id\":\"SV-SAN-ROOSE-Y0\",\"wid\":\"b67da9176e3d1062f9e457aad55ac393\",\"descriptor\":\"SLV San Salvador\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"dolly.aguilar@concentrix.com\"},\"first_name\":\"Aguilar De Duran, Dolly Gabriela\"},\"categories\":[{\"descriptor\":\"CF Contact Center\"}],\"recruiters\":[{\"id\":\"101115999\",\"wid\":\"66c9c395b09c1069e05c963fd53e02aa\",\"descriptor\":\"Ana Minero Chinchilla (101115999)\"},{\"id\":\"102600372\",\"wid\":\"da7d7d2449a210103188a2498e810000\",\"descriptor\":\"Fatima Henriquez (102600372)\"},{\"id\":\"101611632\",\"wid\":\"57c2ce7ff60d01a1518f704c21082a3f\",\"descriptor\":\"Marcela Cruz Flores (101611632)\"},{\"id\":\"101279235\",\"wid\":\"24b3a9f9e19801cfbc4610c21e01aba4\",\"descriptor\":\"Leodan Alexander Santos Mata (101279235)\"},{\"id\":\"102238730\",\"wid\":\"789bcbe9150a10145bcf460f0ad00000\",\"descriptor\":\"Katerin Rivas Pineda (102238730)\"},{\"id\":\"102600377\",\"wid\":\"da7d7d2449a2101031884b4788740001\",\"descriptor\":\"Alicia Fuentes Funes (102600377)\"},{\"id\":\"102600382\",\"wid\":\"da7d7d2449a2101031882440bf610000\",\"descriptor\":\"Dolly Aguilar (102600382)\"},{\"id\":\"103172538\",\"wid\":\"6eca865b9af9101da509224f49580000\",\"descriptor\":\"Adriana Minero Erazo (103172538)\"},{\"id\":\"288538\",\"wid\":\"60219339f7a0106482a623c504f560bd\",\"descriptor\":\"Alejandra Morales Barton (288538)\"},{\"id\":\"102114467\",\"wid\":\"257f4718785c1012917b13db60930000\",\"descriptor\":\"Rebeca Coto (102114467)\"},{\"id\":\"102856632\",\"wid\":\"8ad28f6857471009fcaa68dfaaa30000\",\"descriptor\":\"Julio Romero Guardado (102856632)\"},{\"id\":\"102600387\",\"wid\":\"da7d7d2449a210103187e37165710000\",\"descriptor\":\"Gabriela Galeas Linares (102600387)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JC0635\",\"descriptor\":\"Advisor I, Technical Support\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-342272\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/El-Salvador--San-Salvador\/El-Salvador-Tech-Support-EN_R1664897\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/El-Salvador--San-Salvador\/El-Salvador-Tech-Support-EN_R1664897\/apply\",\"job_requisition_id\":\"R1664897\"}],\"organizations\":[{\"wid\":\"f9af6d726098012a506ef5223c0616c4\",\"descriptor\":\"COGS (SITE) Agent Recruiting Direct\",\"reference_id\":\"RECRUITING-DIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"f9af6d7260980109dfada9f73d062100\",\"descriptor\":\"2517 - 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We are currently seeking to fill this role with an individual who can start as soon as possible.<\/p><br \/><p>As part of the hiring process, candidates may be required to undergo background screening and identity verification, where permitted by applicable law and consistent with the requirements of the role.\u00a0 Certain verification processes used by the Company or its service providers may involve technologies that rely on biometric identifiers or biometric information, where permitted by law.\u00a0 If biometric identifiers or biometric information are collected, used, or stored, the Company will provide the legally required disclosures and obtain any required written consent prior to such collection, and will handle such information in accordance with applicable biometric privacy laws and Company policies.<\/p><br \/><br \/><p>#WAH<\/p><p>#LI-Remote<\/p><p>#Concentrix<\/p>\",\"ats_external_id\":\"R1711901\",\"location\":\"Brunswick, Georgia\",\"job_type\":\"full_time\",\"salary\":\"1\",\"salary_type\":\"annually\",\"salary_currency\":\"USD\",\"updated_at\":\"2026-10-21T06:05:56.657+08:00\",\"created_at\":\"2026-03-07T08:04:46.117+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNDM0Ng?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-Work-at-Home\/Principal-Architect--AI---GCP-Agentic-Stack_R1711901\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Architecture\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"b67da9176e3d1063316080f0b2237f6f\",\"descriptor\":\"Concentrix CVG Customer Management Group Inc.\",\"reference_id\":\"YUS04\",\"organization_reference_id\":\"YUS04\"},\"location\":{\"city\":\"Brunswick\",\"state\":\"Georgia\",\"country\":{\"wid\":\"bc33aa3152ec42d4995f4791a106ed09\",\"iso2\":\"US\",\"iso3\":\"USA\",\"descriptor\":\"United States of America\",\"iso_numeric\":\"840\"},\"postal_code\":\"31523\",\"primary_location\":{\"id\":\"JP_USA_Work_at_Home\",\"wid\":\"740544c0a47f011badfb3a791f116e5a\",\"descriptor\":\"USA Work at Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"address\":\"reena.kapoor@concentrix.com\"},\"first_name\":\"Kapoor, Reena\"},\"categories\":[{\"descriptor\":\"CF Architecture\"}],\"recruiters\":[{\"id\":\"102011370\",\"wid\":\"c30e8ac6e5930107b4af3894ecef0000\",\"descriptor\":\"Karen Peccia (102011370)\"},{\"id\":\"102010157\",\"wid\":\"c30e8ac6e5930107b3c1e2d195a00000\",\"descriptor\":\"Reena Kapoor (102010157)\"},{\"id\":\"102235071\",\"wid\":\"66eb1bb5f1ec1015227a851cca890000\",\"descriptor\":\"Jennifer Martin (102235071)\"}],\"hiring_type\":\"Full_time\",\"job_profile\":{\"id\":\"JT1063\",\"descriptor\":\"Sr. Principal Software Architect (TCF)\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-389269\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-Work-at-Home\/Principal-Architect--AI---GCP-Agentic-Stack_R1711901\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/USA-Work-at-Home\/Principal-Architect--AI---GCP-Agentic-Stack_R1711901\/apply\",\"job_requisition_id\":\"R1711901\"}],\"organizations\":[{\"wid\":\"b67da9176e3d1063316080f0b2237f6f\",\"descriptor\":\"Concentrix CVG Customer Management Group Inc.\",\"reference_id\":\"YUS04\",\"custom_reference_id\":null,\"company_reference_id\":\"YUS04\"},{\"wid\":\"7786e9d84c62100bef1d99be98f00000\",\"descriptor\":\"COGS (CORP) CAT Technology and Engineering SL\",\"reference_id\":\"CATTESTSTRATDIR\",\"custom_reference_id\":null,\"company_reference_id\":null},{\"wid\":\"0777b3dda5691025ab645c16ebbc0000\",\"descriptor\":\"W0ZKJE Catalyst Core Cost Projects\",\"reference_id\":\"W0ZKJE\",\"custom_reference_id\":\"W0ZKJE\",\"company_reference_id\":null},{\"wid\":\"7218f45270b3102212bb7cc0b0fb0000\",\"descriptor\":\"11190 - 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Iasi, on-site\",\"street\":null,\"address\":null,\"city\":\"Ia\u0219i\",\"state\":\"Ia\u0219i County\",\"postal_code\":null,\"region\":\"Iasi\",\"country\":\"Romania\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<div>\\n<div>\\n<p><strong>Experience the power of a game-changing career<\/strong>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>Are you looking for&nbsp;what&rsquo;s&nbsp;next?&nbsp;We&rsquo;re&nbsp;a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And&nbsp;we&rsquo;re&nbsp;proud to be recognized with awards&nbsp;such as&nbsp;\\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.&nbsp;&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>&nbsp;<\/p>\\n<p>If you&rsquo;re looking to grow and be inspired, as a <em><strong>KYC Representative with English - Iasi (on-site), <\/strong><\/em>you will be part of our team of game-changers who are powering the brands of the future in tech, finance, travel, fashion, healthcare, and more.&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p><strong>Career growth and personal development<\/strong>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed. At Concentrix, there&rsquo;s a real career and personal growth potential. In fact, about 85% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p><strong>What you will do in this role&nbsp;<\/strong><\/p>\\n<p>As a <em><strong>KYC Representative with English<\/strong><\/em>&nbsp;on our team, you will:<\/p>\\n<ul>\\n<li>Conduct different verifications of customers in accordance with client&rsquo;s internal guidelines and leveraging its database resources;<\/li>\\n<li>Verify the legitimacy of a company or business entity by obtaining and reviewing relevant legal documents, such as business licenses, registration certificates, and articles of incorporation.<\/li>\\n<li>Collect different documents<\/li>\\n<li>Review cases and escalate in accordance with the established escalation procedures.<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Your qualifications&nbsp;&nbsp;<\/strong><\/p>\\n<p>Concentrix is a great match if you:&nbsp;<\/p>\\n<ul>\\n<li>Are<strong> proficient in English (C1 level)<\/strong><\/li>\\n<li>Are proactive, self-motivated, and solution-oriented<\/li>\\n<li>Have <strong>good PC Skills<\/strong><\/li>\\n<li>Are available to <strong>work from our office in Iasi Monday - Friday (business hours)<\/strong><\/li>\\n<li>Nice to have: previous experience in KYC or KYB<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>What&rsquo;s in it for you&nbsp;<\/strong><\/p>\\n<p>In this role, we offer benefits that help you support your unique lifestyle:&nbsp;<\/p>\\n<ul>\\n<li>Full-time indefinite contract&nbsp;<\/li>\\n<li>Performance bonus&nbsp; &nbsp;<\/li>\\n<li>The option to choose from a board range of flexible benefits through MY Benefit Platform&nbsp;&nbsp;&nbsp;<\/li>\\n<li>Medical Subscription&nbsp;<\/li>\\n<li>Bring-a-friend (referral) bonus opportunities&nbsp;<\/li>\\n<li>Full paid training on the company and the project you'll be working on&nbsp;<\/li>\\n<li>Career development programs, specialized courses, and language classes&nbsp;&nbsp;<\/li>\\n<\/ul>\\n<\/div>\\n<div>&nbsp;<\/div>\\n<\/div>\\n<div>\\n<div>\\n<p><strong>Experience the best version of you!<\/strong>&nbsp;<\/p>\\n<\/div>\\n<\/div>\\n<div>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+&nbsp;game-changers&nbsp;around the globe call Concentrix their &ldquo;employer of choice.&rdquo;&nbsp;&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>&nbsp;&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p><strong>Concentrix is an equal opportunity employer&nbsp;<\/strong>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p><em>We're&nbsp;proudly&nbsp;united as one&nbsp;team, one company, globally.&nbsp;We're&nbsp;committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p><strong>Eligibility to work<\/strong>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>In accordance with&nbsp;Romania&rsquo;s law, only applicants who are legally authorized to work in&nbsp;Romania&nbsp;will be considered for this position.\u202f&nbsp;<\/p>\\n<\/div>\",\"ats_external_id\":\"RO-195\",\"location\":\"Ia\u0219i, Iasi\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-20T16:25:55.287+03:00\",\"created_at\":\"2026-03-06T17:39:22.709+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-romania.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xOTU?\",\"apply_url\":\"https:\/\/concentrix-romania.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xOTU\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-romania\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"4\",\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":\"1\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"266\",\"campaign_id\":\"305\",\"campaign_title\":\"Maltese | Customer Service | Athens\",\"campaign_type\":\"job_application\",\"job_title\":\"Maltese Speaking Sales Representative \",\"street\":null,\"address\":null,\"city\":\"Athens\",\"state\":null,\"postal_code\":null,\"region\":\"Attica\",\"country\":\"Greece\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p><strong>Job Description<\/strong><\/p>\\n<p>We are recruiting Sales Representatives for our clients, some of the top players on the global market in industries such as tech, finance, media, healthcare, travel, and more. Join our team of #GameChangers in <strong>Athens<\/strong> and bring out your communications skills<\/p>\\n<div>\\n<div><strong>Why join us<\/strong><\/div>\\n<\/div>\\n<div>\\n<div>Are you passionate about closing deals and do you have a natural drive for sales? Then join our fun-loving, multicultural team of #GameChangers at Concentrix Greece and use your sales skills in <strong>Maltese<\/strong>.<\/div>\\n<div>&nbsp;<\/div>\\n<\/div>\\n<div>\\n<div>No two days will be the same as you&rsquo;ll provide valuable and memorable experiences to a wide range of customers for some of the world&rsquo;s best brands.<\/div>\\n<\/div>\\n<div>\\n<div>&nbsp;<\/div>\\n<div><strong>What you&rsquo;ll be doing:<\/strong><\/div>\\n<\/div>\\n<ul>\\n<li>Promotion of commercial programs and services and sell products through outbound and inbound telephone communication.<\/li>\\n<li>Handle customer leads and recommendations coming from retail points.<\/li>\\n<li>Identify customer needs and provide personalized solutions and product recommendations.<\/li>\\n<li>Accurately record customer interactions and follow required procedures using internal systems.<\/li>\\n<\/ul>\\n<div>\\n<div><strong>Requirements:<\/strong><\/div>\\n<\/div>\\n<ul>\\n<li>\\n<div>Proven sales experience&nbsp;<\/div>\\n<\/li>\\n<li>\\n<div>Fluent in&nbsp;<strong>Maltese<\/strong><\/div>\\n<\/li>\\n<li>Good Level of English<\/li>\\n<li>\\n<div class=\\\"ewa-rteLine\\\">Excellent communication skills and understanding of customers&nbsp;<\/div>\\n<\/li>\\n<li>\\n<div class=\\\"ewa-rteLine\\\">Ability to collaborate effectively in a team environment<\/div>\\n<\/li>\\n<li>Absolute willingness to compete and win<\/li>\\n<li>\\n<div class=\\\"ewa-rteLine\\\">Integrity, responsibility and effective time management.<\/div>\\n<\/li>\\n<\/ul>\\n<div>\\n<div><strong>What we offer:<\/strong><\/div>\\n<\/div>\\n<ul>\\n<li>\\n<div>Indefinite contract<\/div>\\n<\/li>\\n<li>\\n<div>Competitive remuneration package (14 Salaries\/year)<\/div>\\n<\/li>\\n<li>\\n<div>10% monthly performance bonus<\/div>\\n<\/li>\\n<li>\\n<div>Daily meal voucher in Up Hellas Mastercard<\/div>\\n<\/li>\\n<li>\\n<div>Private health insurance + Dental Care<\/div>\\n<\/li>\\n<li>\\n<div>Opportunities for international Career through the Concentrix International Mobility program<\/div>\\n<\/li>\\n<li>\\n<div>Employee events<\/div>\\n<\/li>\\n<li>\\n<div>Free gym, well-being activities, and a rooftop cinema with Acropolis views<\/div>\\n<\/li>\\n<li>\\n<div>Enjoy with your co-workers your lunch break at our new Restaurant<\/div>\\n<\/li>\\n<\/ul>\\n<p>You appreciate our values of recognition, integrity, unity, and commitment, and you are eager to create the \\\"wow\\\" too. More than your background, it is your motivation and your personality that will make you part of our fun-loving community.<\/p>\\n<p>Please note that non-EU residents must have a valid work permit in Greece to be considered for employment.<\/p>\\n<p><em><strong>Concentrix<\/strong><\/em>&nbsp;<em><strong>Greece is an equal-opportunity employer.<\/strong><\/em><\/p>\\n<p><em><strong>Concentrix considers diversity a fundamental resource and offers everyone accesses to employment opportunities, regardless of gender, age, religion, ethnicity, or any other classification protected by applicable national laws.<\/strong><\/em><\/p>\",\"ats_external_id\":\"GR-305\",\"location\":\"Athens, Attica\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-09-16T17:18:50.342+03:00\",\"created_at\":\"2026-03-06T11:31:49.541+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMDU?\",\"apply_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMDU\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-greece\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"1\",\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":\"1\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"162\",\"campaign_id\":\"597\",\"campaign_title\":\"Signify\/ French\/ Sofia\/ 0.5\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Solutions Advisor with French - part-time\",\"street\":null,\"address\":null,\"city\":\"Sofia\",\"state\":\"Sofia City Province\",\"postal_code\":\"\",\"region\":\"Sofia\",\"country\":\"Bulgaria\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p><strong>You are wanted!<\/strong><br \/><br \/><strong>Our Brand New Opportunity Awaits!<\/strong><br \/>If you are passionate about delivering outstanding customer support in fast-paced environment and If you're looking for a place where&nbsp;<strong>Your skills make a real impact<\/strong>, we have the perfect role for you!<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Role<\/strong><strong>&nbsp;Overview<\/strong><\/p>\\n<p>Fantastic opportunities working with the world's leading lighting solutions provider! Our energy-efficient lighting products, systems, and services enable customers to enjoy a superior quality of light and make people&rsquo;s lives safer and more comfortable, businesses more productive, and cities more livable.<\/p>\\n<p>Want your weekends free? Not a problem!<br \/><strong>Our lines are open 10:00am-9:00pm Monday to Friday to help you strike an excellent work-life balance!<\/strong><\/p>\\n<p><strong> Possibility for hybrid work after the 6th month!<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Key Responsibilities:<\/strong><\/p>\\n<ul>\\n<li>Respond to inbound customer requests, document relevant case information<\/li>\\n<li>Ensure excellent customer satisfaction<\/li>\\n<li>Ability to assist users with Pre-Sales, General Inquiries, and technical support issues via phone\/email\/chat\/social\/social messaging channels (as assigned)<\/li>\\n<li>Respond appropriately to customer escalations and escalate issues and customers to higher tiers of support as defined and documented<\/li>\\n<li>Collaborate with other technicians to resolve or properly close help tickets<\/li>\\n<li>Manage an individual ticket queue<\/li>\\n<li>Responsible for following the direction of management and providing feedback<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>What do you need?<\/strong><\/p>\\n<ul>\\n<li>Exceptionally customer-focused<\/li>\\n<li>Fluency in French, both in verbal and written communication<\/li>\\n<li>Good level of English in both verbal and written communication (for training purposes)<\/li>\\n<li>At least 6 months of experience in a front-line technical customer service role preferred<\/li>\\n<li>&nbsp;Possess excellent writing and verbal communication skills to simplify technical language for non-technical users<\/li>\\n<li>Demonstrate patience when communicating and solving issues<\/li>\\n<li>Treat all data and personal information with utmost confidentiality&nbsp;&nbsp;<\/li>\\n<li>Keep up with the latest IT and tech-related trends<\/li>\\n<li>Proactive, self-motivated, and a great team player<\/li>\\n<li>Excellent soft skills, particularly in<\/li>\\n<li>Demonstrating empathy in active listening skills<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>What can you expect from us:<\/strong><\/p>\\n<ul>\\n<li><strong>Part-time role<\/strong> with working shifts between 10:00 a.m. &ndash; 9:00 p.m., Monday &ndash; Friday<\/li>\\n<li>Competitive salary&nbsp;<\/li>\\n<li>Convenient office location, close to bus stations and the metro<\/li>\\n<li>Comprehensive initial training and onboarding (fully paid by us)<\/li>\\n<li>Continuous training and upskilling programs through Concentrix University<\/li>\\n<li>Professional Development and Career Navigation programs to map out the steps in your desired development<\/li>\\n<li>Health and Wellbeing initiatives<\/li>\\n<li>Relocation support if needed (accommodation and travel expenses)<\/li>\\n<li>Part of the additional benefits are Health and Life Insurance, Multisport card, Transport allowance, Bonus for important life events, Additional paid leave for education, Corporate discounts, Company events, and many more!<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p>Know someone perfect for this role? Refer a friend and earn an exciting reward when they join our team!<\/p>\\n<p><a href=\\\"..\/..\/..\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMDc\\\">External Referral Program - Bulgaria<\/a><\/p>\\n<p><em>You appreciate our values of recognition, integrity, unity, and commitment, and you are eager to create the \\\"wow\\\" too. More than your background, it is your motivation and your personality that will make you part of our fun-loving community.<\/em><\/p>\\n<p><em>Please note that non-EU residents must have a valid work permit in Bulgaria to be considered for employment.<\/em><\/p>\\n<p><strong><em>Concentrix<\/em><\/strong>&nbsp;<strong><em>Bulgaria is an equal-opportunity employer<\/em><\/strong><\/p>\\n<p><strong><em>Concentrix considers diversity a fundamental resource and offers everyone accesses to employment opportunities, regardless of gender, age, religion, ethnicity, or any other classification protected by applicable national laws.<\/em><\/strong><\/p>\",\"ats_external_id\":\"BG-597\",\"location\":\"Sofia, Sofia\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-09-21T12:19:28.153+03:00\",\"created_at\":\"2026-03-05T11:17:42.988+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81OTc?\",\"apply_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81OTc\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-bulgaria\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":\"1\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"487\",\"campaign_id\":\"2951\",\"campaign_title\":\"GTM - Dutch - Cairo\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Advisor \u2013 Dutch Speakers - Cairo\",\"street\":null,\"address\":null,\"city\":\"Cairo\",\"state\":\"Cairo Governorate\",\"postal_code\":null,\"region\":\"Cairo\",\"country\":\"Egypt\",\"short_description\":\"Join Concentrix Today!\",\"long_description\":\"<p>Advisor I, Blended Support position interfaces with customers via inbound calls\/chats\/emails, outbound calls\/chats\/emails, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding clients&rsquo; products or services.<\/p>\\n<p>&nbsp;<\/p>\\n<p>Exploring this vacancy gives you the opportunity to discover and apply across multiple sectors, including Customer Service, Technical Support, Sales, Banking, Retail, and Telecommunications, with the flexibility to select programs that align with your skills, interests, and career goals.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>In this role, you'll:<\/strong><\/p>\\n<p>&middot; Be the friendly voice of major clients, delivering high-quality support via phone, email, and chat.<\/p>\\n<p>&middot; Assist customers with inquiries, order processing, troubleshooting, and guidance.<\/p>\\n<p>&middot; Build deep product and service knowledge to deliver confident and accurate support.<\/p>\\n<p>&middot; Handle customer issues with patience, professionalism, and a solution-oriented mindset.<\/p>\\n<p>&middot; Create positive customer experiences through personalized assistance and clear communication.<\/p>\\n<p>&middot; Collaborate within a dynamic and supportive team to achieve shared service and performance goals.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Essential Functions \/ Core Responsibilities:<\/strong><\/p>\\n<p>&middot; Ensure service delivery meets contractual Key Performance Indicators (KPIs).<\/p>\\n<p>&middot; Clarify customer requirements using effective probing and decision-support tools.<\/p>\\n<p>&middot; Listen attentively, demonstrate empathy, and build strong customer rapport.<\/p>\\n<p>&middot; Greet customers in a courteous, friendly, and professional manner following agreed procedures.<\/p>\\n<p>&middot; Maintain working knowledge of client products and services.<\/p>\\n<p>&middot; Prepare complete and accurate documentation, including account notations.<\/p>\\n<p>&middot; Participate in initiatives aimed at improving customer satisfaction and business performance.<\/p>\\n<p>&middot; Identify opportunities to offer additional products or services when appropriate.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Candidate Profile:<\/strong><\/p>\\n<p>&middot; Proficiency in Dutch&nbsp; and English, both written and verbal.<\/p>\\n<p>&middot; High school diploma required; relevant experience is an advantage.<\/p>\\n<p>&middot; Excellent communication, interpersonal, and customer engagement skills.<\/p>\\n<p>&middot; Comfortable working in a fast-paced, performance-driven environment.<\/p>\\n<p>&middot; Strong multitasking, prioritization, and adaptability skills.<\/p>\\n<p>&middot; Basic computer skills and system navigation capability.<\/p>\\n<p>&middot; Ability to work independently and collaboratively within a team.<\/p>\\n<p>&middot; Detail-oriented, dependable, and professional.<\/p>\\n<p>&middot; Patient, composed, and solution-oriented in all customer interactions.<\/p>\\n<p>&middot; Flexible to work rotating shifts as required.<\/p>\\n<p>&middot; Strong problem-solving and analytical skills with a customer-centric mindset.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Career Framework Role:<\/strong><\/p>\\n<p>Each program requires a foundational skill set and product-specific knowledge to perform routine tasks within clearly defined processes. 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En Concentrix Per&uacute; encontrar&aacute;s un ambiente diverso, din&aacute;mico y orientado al desarrollo de tu potencial. S&eacute; parte de un equipo global comprometido con la excelencia. \ud83d\udcbc<\/p>\\n<div style=\\\"padding-top: 20px; padding-bottom: 10px;\\\">\\n<div style=\\\"color: #999;\\\">Puesto:<\/div>\\n<div style=\\\"color: #003d5b; padding-bottom: 8px; font-size: 24px; font-weight: bold; font-family: 'Montserrat', sans-serif;\\\">Representante de Atenci&oacute;n al Cliente&nbsp;<\/div>\\n<ul>\\n<li style=\\\"color: #002f35;\\\">Atender consultas de clientes por tel&eacute;fono.<\/li>\\n<li style=\\\"color: #002f35;\\\">Brindar soluciones efectivas y registrar la informaci&oacute;n con precisi&oacute;n.<\/li>\\n<li style=\\\"color: #002f35;\\\">Seguir procesos internos y mantener una actitud emp&aacute;tica y profesional.<\/li>\\n<\/ul>\\n<\/div>\\n<div style=\\\"padding-left: 0; padding-right: 0; display: flex; justify-content: space-between;\\\">\\n<div style=\\\"width: 60%;\\\">\\n<div style=\\\"color: #00b5ad; padding-bottom: 8px; font-size: 18px; font-weight: bold; font-family: 'Montserrat', sans-serif;\\\">Beneficios<\/div>\\n<p style=\\\"color: #002f35;\\\">\u2705 Sueldo competitivo<br \/>\u2705 Proceso informativo remunerado<br \/>\u2705 Beneficios de ley<br \/>\u2705 Posibilidades de desarrollo interno<br \/>\u2705 Cultura laboral inclusiva<\/p>\\n<\/div>\\n<div style=\\\"width: 35%;\\\">\\n<div style=\\\"color: #00b5ad; padding-bottom: 8px; font-size: 18px; font-weight: bold; font-family: 'Montserrat', sans-serif;\\\">Requisitos<\/div>\\n<p style=\\\"color: #002f35;\\\">Secundaria completa<br \/>Buena comunicaci&oacute;n verbal y escrita<br \/>Conocimientos b&aacute;sicos de computaci&oacute;n<br \/>Enfoque en servicio al cliente<br \/>Disponibilidad de horarios<\/p>\\n<\/div>\\n<\/div>\\n<hr style=\\\"border: none; height: 1px; background-color: rgba(0, 0, 0, 0.2);\\\" \/>\\n<p style=\\\"color: #002f35;\\\">Apply today and start your journey with Concentrix Peru!<\/p>\",\"ats_external_id\":\"PE-29\",\"location\":\"Callao Region\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-18T18:59:07.673-05:00\",\"created_at\":\"2026-03-04T15:39:37.729-05:00\",\"latitude\":\"-12.0466888\",\"longitude\":\"-77.04308859999999\",\"landing_page_url\":\"https:\/\/concentrix-peru.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yOQ?\",\"apply_url\":\"https:\/\/concentrix-peru.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yOQ\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"es\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"location\":{\"city\":\"Lima\",\"country\":{\"wid\":\"0eb156ca580c4db786a7894bdaa77450\",\"iso2\":\"PE\",\"iso3\":\"PER\",\"descriptor\":\"Peru\",\"iso_numeric\":\"604\"},\"primary_location\":{\"id\":\"PE-LIM-CHACA-01\",\"wid\":\"dbc9f0a81910101d479edcb1d5340000\",\"descriptor\":\"PER Lima - Av Primavera 1013\"}},\"recruiter\":{\"email\":{\"wid\":\"3e7ad8172dca100ab32f24cc65180004\",\"address\":\"adriana.pinto1@concentrix.com\"},\"last_name\":\"Pinto\",\"first_name\":\"Adriana\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"}],\"job_profile\":{\"id\":\"JC0635\",\"wid\":\"f9af6d72609801765c311cfd4f06bde2\",\"descriptor\":\"Advisor I, Technical Support\"},\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-338586\",\"external_job_path\":\"https:\/\/cnx.wd2.myworkdayjobs-impl.com\/external_global\/job\/PER-Lima---Av-Primavera-1013\/Tech-Support-EN_R1664365\",\"external_apply_url\":\"https:\/\/cnx.wd2.myworkdayjobs-impl.com\/external_global\/job\/PER-Lima---Av-Primavera-1013\/Tech-Support-EN_R1664365\/apply\",\"job_requisition_id\":\"R1664365\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"wid\":\"09134032de5010040947298156290006\",\"address\":\"ricardo.vargas1@concentrix.com\"},\"last_name\":\"Vargas\",\"first_name\":\"Ricardo\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1664365\",\"wid\":\"67b4b06b879b10284eefb6c1cf660001\",\"descriptor\":\"R1664365 Tech Support EN (Evergreen) (Open)\"},\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"}},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-peru\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"4\",\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":\"0\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"585\",\"campaign_id\":\"97\",\"campaign_title\":\"SU - Ayvens - Highway\",\"campaign_type\":\"job_application\",\"job_title\":\"Auto lease Company\",\"street\":\"Higway\",\"address\":\"Higway\",\"city\":\"Paramaribo\",\"state\":\"Paramaribo District\",\"postal_code\":null,\"region\":\"Suriname\",\"country\":\"Suriname\",\"short_description\":\"Klantenservicemedewerkers\u00a0gezocht!\u00a0\u00a0\",\"long_description\":\"<h1 data-pm-slice=\\\"1 1 []\\\"><strong>Over de functie<\/strong><\/h1>\\n<p>&nbsp;<\/p>\\n<p>Heb jij affiniteit met klantcontact en autoverhuur? Dan hebben we voor jou een interessant project!<br \/><strong>CONCENTRIX <\/strong>Suriname is op zoek naar fulltime klantenservicemedewerkers, voor AYVENS, een bekende autoleasebedrijf. Je dient het bedrijf zo goed mogelijk te representeren door middel van excellente <strong><u>telefonische klantenservice<\/u><\/strong> te verlenen.<br \/>&nbsp;<\/p>\\n<p>Ayvens is de wereldwijde speler in mobiliteit. Zij herdefini&euml;ren de mobiliteit van morgen met oplossingen waar vandaag om vraagt. Zij zijn er voor iedere leaser, zakelijk of priv&eacute;, met voertuigen die vari&euml;ren van (elektrische) auto tot e-bike. Zo maken ze mobiliteit duurzamer, makkelijker en beter met elke kilometer.<\/p>\\n<p>Bij Ayvens in Nederland werken ruim 1100 collega&rsquo;s met veel passie en plezier. Als klantenservicemedewerker van Concentrix, zul je ook deel uitmaken van het enthousiaste klantenserviceteam.<\/p>\\n<p>Als klantenservice medewerker voor Ayvens, zal jij het aanspreekpunt zijn voor private lease klanten van Ayvens Nederland. Dit houdt in dat klanten die priv&eacute; een auto gehuurd hebben of wensen te huren, zullen bellen omtrent diverse vragen.<br \/>De ene klant belt bijvoorbeeld om algemene vragen en inlichtingen over de verhuurvoorwaarden, de andere klant belt omtrent info betreft het servicen van de leaseauto.<\/p>\\n<p>Om goed te weten hoe je de klant van dienst kunt zijn, zal je eerst een training van drie weken volgen.<\/p>\\n<p>&nbsp;<\/p>\\n<h1><strong>Functie eisen<\/strong><\/h1>\\n<ul>\\n<li>\\n<p>Minimale leeftijd van 18 jaar;<\/p>\\n<\/li>\\n<li>\\n<p>Minimaal afgerond middelbare opleiding of daaraan gelijkgesteld;<\/p>\\n<\/li>\\n<li>\\n<p>Goede beheersing van de Nederlandse &amp; Engelse taal;<\/p>\\n<\/li>\\n<li>\\n<p>Goede sociale en communicatieve vaardigheden;<\/p>\\n<\/li>\\n<li>\\n<p>Je luistert goed en dringt snel door tot de kern;<\/p>\\n<\/li>\\n<li>\\n<p>Je hebt overtuigingskracht en weet verbinding te maken met elke klant;<\/p>\\n<\/li>\\n<li>\\n<p>Je bent vakbekwaam en gemotiveerd om op de hoogte te blijven van de nieuwste ontwikkelingen binnen jouw aandachtsgebied;<\/p>\\n<\/li>\\n<li>\\n<p>Uitstekende computervaardigheden;<\/p>\\n<\/li>\\n<li>\\n<p>Goede typvaardigheden (minimaal 200APM, minimaal 95% foutloos)<\/p>\\n<\/li>\\n<li>\\n<p>Nauwkeurig, gestructureerd, flexibel en positief ingesteld;<\/p>\\n<\/li>\\n<li>\\n<p>Je bent een echte multitasker en zet graag een stapje extra voor de klanten;<\/p>\\n<\/li>\\n<li>\\n<p>Klantgericht, resultaatgericht en stressbestendig en een goede teamplayer;<\/p>\\n<\/li>\\n<li>\\n<p>Affiniteit met auto&rsquo;s is een pre;<\/p>\\n<\/li>\\n<li>\\n<p><strong>Je kunt een bewijs van goed gedrag overleggen <\/strong><em><strong>(strookje van aanvraag is alvast voldoende bij indiensttreding)<\/strong>;<\/em><\/p>\\n<\/li>\\n<li>\\n<p>Beschikken over eigen vervoer of eigen vervoersregeling;<\/p>\\n<\/li>\\n<\/ul>\\n<h1><strong>Werktijden<\/strong><\/h1>\\n<ul>\\n<li>\\n<p>&middot;Eerst drie weken training (betaald training) van maandag t\/m vrijdag van 07:00 tot 14:30uur<\/p>\\n<\/li>\\n<li>\\n<p>&middot;Na de training kun je 40uren per week ingeroosterd worden binnen de openingstijden van maandag t\/m vrijdag tussen 03:00 AM en 12:30 PM <em>(wanneer de wintertijd in oktober 2025 ingaat in Nederland, zullen de openingstijden aangepast worden naar 04:00 tot 13:30PM).<\/em><\/p>\\n<\/li>\\n<li>\\n<p>&middot;Elke dag vanaf 03:00uur beschikbaar zijn<\/p>\\n<\/li>\\n<\/ul>\\n<h1><strong>Wat wij bieden<\/strong><\/h1>\\n<ul>\\n<li>\\n<p>&middot;Een prettige, informele en leerzame werkomgeving<\/p>\\n<\/li>\\n<li>\\n<p>&middot;Een full-time basistraining en fulltime producttraining (betaald training)<\/p>\\n<\/li>\\n<li>\\n<p>&middot;Doorlopend coaching<\/p>\\n<\/li>\\n<li>\\n<p>&middot;Een goed salaris in EURO (uitbetaling naar keuze in SRD of EURO)<\/p>\\n<\/li>\\n<li>\\n<p>&middot;20% onbelaste toelage op jouw uurloon<\/p>\\n<\/li>\\n<li>\\n<p>&middot;Heb je reeds minimaal 6 maanden aantoonbare contactcenter ervaring? Dan wordt dit beloond met een hoger startloon<\/p>\\n<\/li>\\n<li>\\n<p>&middot;Doorgroeimogelijkheden<\/p>\\n<\/li>\\n<li>\\n<p>&middot;Volledige betaling van de ziektekostenverzekering<\/p>\\n<\/li>\\n<\/ul>\\n<h1><strong>Solliciteren<\/strong><\/h1>\\n<p>Spreekt het bovenstaande je aan?<\/p>\\n<p>Klik dan gauw op de link <strong>\\\"apply now\\\"<\/strong>. <em>Let op dat je alle verplichte velden invult, anders zul je jouw sollicitatie niet kunnen indienen. <\/em><\/p>\\n<p>&nbsp;<\/p>\\n<h1><strong>Wil je eerst een beeld hebben van de meest gestelde vragen? Bekijk dan onderstaande link:<\/strong><\/h1>\\n<p><a title=\\\"\\\" href=\\\"https:\/\/www.ayvens.com\/nl-nl\/service-en-contact\/\\\" target=\\\"_blank\\\" rel=\\\"noopener noreferrer\\\">https:\/\/www.ayvens.com\/nl-nl\/service-en-contact\/<\/a><\/p>\\n<p>&nbsp;<\/p>\",\"ats_external_id\":\"SR-97\",\"location\":\"Paramaribo, Suriname\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-14T17:40:12.172+02:00\",\"created_at\":\"2026-03-04T15:24:55.310+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-netherlands.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC85Nw?\",\"apply_url\":\"https:\/\/concentrix-netherlands.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC85Nw\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"nl\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-netherlands\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"8\",\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":\"1\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"1879\",\"campaign_id\":\"32\",\"campaign_title\":\"Agadir Evergreen (Morocco)\",\"campaign_type\":\"job_application\",\"job_title\":\"Agadir Evergreen (Morocco)\",\"street\":\"MAR Agadir - Avenue Hassan II\",\"address\":\"MAR Agadir - Avenue Hassan II\",\"city\":\"Agadir\",\"state\":null,\"postal_code\":\"80000\",\"region\":\"Morocco\",\"country\":\"Morocco\",\"short_description\":\"Rejoignez l\u2019\u00e9quipe Concentrix d\u00e8s aujourd\u2019hui.\",\"long_description\":\"<p><strong>Rejoignez une &eacute;quipe qui transforme chaque appel en opportunit&eacute; ! <\/strong><strong>\ud83c\udfaf<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Qui sommes-nous ?<\/strong><\/p>\\n<p>Concentrix est une entreprise internationale pr&eacute;sente dans plus de 70 pays. Nous excellons dans l'am&eacute;lioration de l'exp&eacute;rience client et l'optimisation des processus m&eacute;tiers, en aidant les entreprises &agrave; se transformer et &agrave; atteindre l'excellence dans un environnement inclusif, collaboratif et innovant.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Votre mission en tant que Conseiller Client Service Client<\/strong><\/p>\\n<p>En tant que Conseiller Client Service Client, vous jouerez un r&ocirc;le essentiel en :<\/p>\\n<ul>\\n<li><strong>R&eacute;pondant aux besoins des clients :<\/strong> Assurer un service de qualit&eacute; en r&eacute;pondant aux questions via t&eacute;l&eacute;phone, email ou chat.<\/li>\\n<li><strong>R&eacute;solvant les probl&egrave;mes :<\/strong> Identifier et traiter les demandes ou r&eacute;clamations pour garantir la satisfaction des clients.<\/li>\\n<li><strong>Fid&eacute;lisant les clients :<\/strong> Apporter des solutions personnalis&eacute;es pour renforcer la confiance et la fid&eacute;lit&eacute; des clients.<\/li>\\n<li><strong>Contribuant &agrave; l&rsquo;am&eacute;lioration continue :<\/strong> Partager les retours des clients pour optimiser nos services et processus.<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Ce que nous vous offrons <\/strong><\/p>\\n<p>Chez Concentrix, nous faisons de la valorisation de nos talents une priorit&eacute;. Voici les avantages uniques que nous proposons pour reconna&icirc;tre votre contribution :<\/p>\\n<ul>\\n<li><strong>Une r&eacute;mun&eacute;ration attractive avec des primes suppl&eacute;mentaires<\/strong> :\\n<ul>\\n<li>Prime de langue d&eacute;di&eacute;e &agrave; nos Game-Changers multilingues.<\/li>\\n<li>Prime de r&eacute;gularit&eacute; d&egrave;s le 12\u1d49 mois et primes de performance motivantes.<\/li>\\n<li>Prime sp&eacute;ciale A&iuml;d El Adha.<\/li>\\n<\/ul>\\n<\/li>\\n<li><strong>Des avantages sociaux exceptionnels<\/strong> :\\n<ul>\\n<li>Assurance sant&eacute; avantageuse et retraite compl&eacute;mentaire apr&egrave;s un an.<\/li>\\n<li>Horaires flexibles avec la possibilit&eacute; de t&eacute;l&eacute;travail apr&egrave;s une p&eacute;riode d&rsquo;int&eacute;gration.<\/li>\\n<li>Acc&egrave;s gratuit &agrave; notre salle de sport.<\/li>\\n<li>Transport assur&eacute;&nbsp;vous permettant de vous rendre sur votre lieu de travail en toute s&eacute;curit&eacute; et sans contrainte logistique.<\/li>\\n<li>Formation continue pour d&eacute;velopper vos comp&eacute;tences et d&rsquo;acqu&eacute;rir de nouvelles connaissances adapt&eacute;es au poste.<\/li>\\n<\/ul>\\n<\/li>\\n<li><strong>Un environnement de travail dynamique :<\/strong>\\n<ul>\\n<li>Animations &agrave; th&egrave;me et cadeaux tout au long de l'ann&eacute;e pour renforcer l'esprit d'&eacute;quipe.<\/li>\\n<\/ul>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Le profil de nos Game-Changers<\/strong><\/p>\\n<p>Nous recherchons des talents qui :<\/p>\\n<ul>\\n<li><strong>Ma&icirc;trisent parfaitement le fran&ccedil;ais<\/strong>, aussi bien &agrave; l&rsquo;&eacute;crit qu&rsquo;&agrave; l&rsquo;oral. \ud83d\udde3\ufe0f<\/li>\\n<li><strong>Poss&egrave;dent un excellent sens de la communication<\/strong>, sont organis&eacute;s, autonomes et adoptent une attitude positive. \ud83d\udca1<\/li>\\n<li><strong>Ma&icirc;trisent les outils digitaux <\/strong>et font preuve d'une curiosit&eacute; naturelle pour adopter de nouvelles technologies. \ud83d\udda5\ufe0f<\/li>\\n<li><strong>Rel&egrave;vent les d&eacute;fis avec enthousiasme<\/strong> et sont passionn&eacute;s par la satisfaction client. \ud83c\udf1f<\/li>\\n<\/ul>\\n<p><strong>Notre processus de recrutement<\/strong><\/p>\\n<p><strong>1- Tests en ligne (1h)<\/strong> : Une fois votre candidature r&eacute;ceptionn&eacute;e, vous recevrez un email vous invitant &agrave; participer &agrave; une s&eacute;rie de tests en ligne. Ces &eacute;valuations interactives sont con&ccedil;ues pour valoriser vos comp&eacute;tences linguistiques, techniques, ainsi que votre personnalit&eacute;. Une &eacute;tape cl&eacute; pour mieux comprendre votre potentiel et vous d&eacute;marquer !<\/p>\\n<p><strong>2- &Eacute;change t&eacute;l&eacute;phonique<\/strong> : Une conversation exploratoire avec un membre de notre &eacute;quipe recrutement pour d&eacute;couvrir Concentrix et confirmer l&rsquo;ad&eacute;quation de votre profil.<\/p>\\n<p><strong>3- Entretien en pr&eacute;sentiel<\/strong> : Une discussion approfondie pour valider vos comp&eacute;tences et aligner vos ambitions avec notre culture.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Pr&ecirc;t &agrave; relever le d&eacute;fi ? <\/strong>Rejoignez l&rsquo;aventure Concentrix, l&agrave; o&ugrave; innovation et excellence se rencontrent ! <strong>\ud83d\ude80<\/strong><\/p>\",\"ats_external_id\":\"R1710151\",\"location\":\"Agadir, Morocco\",\"job_type\":\"\",\"salary\":null,\"salary_type\":\"hourly\",\"salary_currency\":null,\"updated_at\":\"2026-10-21T01:59:13.275+02:00\",\"created_at\":\"2026-03-04T10:26:09.650+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMg?\",\"apply_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMg\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-france\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"1\",\"auto_call\":\"0\",\"on_erp_listing\":\"0\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"1880\",\"campaign_id\":\"24\",\"campaign_title\":\"Toamasina Evergreen (Madagascar )\",\"campaign_type\":\"job_application\",\"job_title\":\"Toamasina Evergreen (Madagascar )\",\"street\":\"MDG Tamatave - RN2 ter Betainomby\",\"address\":\"MDG Tamatave - RN2 ter Betainomby\",\"city\":\"Tamatave\",\"state\":\"Atsinanana\",\"postal_code\":\"501\",\"region\":\"Madagascar\",\"country\":\"Madagascar\",\"short_description\":\"Rejoignez l\u2019\u00e9quipe Concentrix d\u00e8s aujourd\u2019hui.\",\"long_description\":\"<p><strong>Rejoignez une &eacute;quipe d&eacute;di&eacute;e &agrave; l&rsquo;excellence de la relation client !<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Qui sommes-nous ?<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>Concentrix est une entreprise internationale implant&eacute;e dans plus de 70 pays. Sp&eacute;cialistes de l'am&eacute;lioration de l'exp&eacute;rience client et de l'optimisation des processus m&eacute;tiers, nous aidons les entreprises &agrave; se transformer et atteindre l'excellence, dans un environnement inclusif, collaboratif et innovant.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Votre mission en tant que Conseiller Client&egrave;le<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>Votre r&ocirc;le principal sera d&rsquo;&ecirc;tre l&rsquo;interlocuteur privil&eacute;gi&eacute; de nos clients. Vous aurez pour missions de :<\/p>\\n<ul>\\n<li>Accompagner prospects et clients dans la r&eacute;solution de probl&egrave;mes ou pour fournir des renseignements.<\/li>\\n<li>Contribuer activement &agrave; promouvoir notre image de marque et &agrave; d&eacute;velopper la satisfaction client.<\/li>\\n<li>G&eacute;rer efficacement les r&eacute;clamations.<\/li>\\n<li>&Ecirc;tre un ambassadeur de la satisfaction client !<\/li>\\n<li>Par quels moyens ? Des appels entrants, des mails, des courriers et, potentiellement, des interactions via les r&eacute;seaux sociaux. Pas de prospection t&eacute;l&eacute;phonique !<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Ce que nous vous offrons<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>Chez Concentrix, nous faisons de la valorisation de nos talents une priorit&eacute;. Voici les avantages uniques que nous proposons pour reconna&icirc;tre votre contribution :<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>R&eacute;mun&eacute;ration et avantages :<\/strong><\/p>\\n<ul>\\n<li>Un contrat de 40 heures par semaine.<\/li>\\n<li>Une r&eacute;mun&eacute;ration variable selon vos r&eacute;sultats.<\/li>\\n<li>Une mutuelle sant&eacute; compl&eacute;mentaire &agrave; partir de votre 6&egrave;me mois d'int&eacute;gration<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Conditions de travail optimales :<\/strong><\/p>\\n<ul>\\n<li>Un repas complet &agrave; la cantine pour tous les jours de pr&eacute;sence<\/li>\\n<li>Un transport assur&eacute; par l'entreprise<\/li>\\n<li>Une assurance compl&eacute;mentaire famille<\/li>\\n<li>Une formation initiale et continue<\/li>\\n<li>Un environnement de travail valorisant la qualit&eacute; de vie au travail<\/li>\\n<li>Des perspectives d&rsquo;&eacute;volution professionnelle<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Le profil recherch&eacute;<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>Nous recherchons des talents qui poss&egrave;dent :<\/p>\\n<ul>\\n<li>Ma&icirc;trisent parfaitement une langue &eacute;trang&egrave;re, aussi bien &agrave; l&rsquo;&eacute;crit qu&rsquo;&agrave; l&rsquo;oral.<\/li>\\n<li>Poss&egrave;dent un excellent sens de la communication, sont organis&eacute;s, autonomes et adoptent une attitude positive.<\/li>\\n<li>Ma&icirc;trisent les outils digitaux et font preuve d'une curiosit&eacute; naturelle pour adopter de nouvelles technologies.<\/li>\\n<li>Une disponibilit&eacute; du lundi au dimanche sur une amplitude horaire de 24h\/24.<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Notre processus de recrutement<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>1. Pr&eacute;qualification t&eacute;l&eacute;phonique (15 minutes) : une premi&egrave;re discussion avec un membre de l'&eacute;quipe recrutement pour valider les pr&eacute;requis du poste.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>En pr&eacute;sentiel :<\/strong><\/p>\\n<p>2. Entretien avec un membre de l'&eacute;quipe recrutement<\/p>\\n<p>3. Test de langue (45 minutes) : &eacute;valuation de vos comp&eacute;tences linguistiques.<\/p>\\n<p>4. Entretien de validation (30 minutes) : une discussion approfondie avec un membre de la production pour valider vos comp&eacute;tences et aligner vos ambitions avec notre culture.<\/p>\\n<p>&nbsp;<\/p>\\n<p>Pr&ecirc;t(e) &agrave; relever ce d&eacute;fi ? Rejoignez l&rsquo;aventure Concentrix, l&agrave; o&ugrave; innovation et satisfaction client se rencontrent !<\/p>\\n<p>&nbsp;<\/p>\",\"ats_external_id\":\"R1708420\",\"location\":\"Tamatave, Madagascar\",\"job_type\":\"\",\"salary\":null,\"salary_type\":\"\",\"salary_currency\":null,\"updated_at\":\"2026-10-16T17:20:57.074+02:00\",\"created_at\":\"2026-03-04T10:03:33.767+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNA?\",\"apply_url\":\"https:\/\/concentrix-france.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNA\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-france\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"1\",\"delay_between_two_applications\":\"1\",\"auto_call\":\"0\",\"on_erp_listing\":\"0\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"625\",\"campaign_id\":\"22420\",\"campaign_title\":\"Advisor I, Customer Service R1570968\",\"campaign_type\":\"job_application\",\"job_title\":\"Initiativbewerbung zur Personalvermittlung\",\"street\":\"DEU Work-at-Home\",\"address\":\"DEU Work-at-Home\",\"city\":\"Deutschlandweit\",\"state\":\"Baden-Wurttemberg\",\"postal_code\":\".\",\"region\":null,\"country\":\"Germany\",\"short_description\":\"\",\"long_description\":\"<h1><b>Initiativbewerbung zur Personalvermittlung mit Righthead by Concentrix<\/b><\/h1><p><br \/><b>Erfinde dich neu - besser als je zuvor!<\/b><br \/>Du bist bereit f\u00fcr eine neue berufliche Herausforderung und dem erfolgreichen Karriereeinstieg bei einem unserer f\u00fchrenden Kundenunternehmen? Dann bist du bei uns genau richtig - denn Righthead by Concentrix unterst\u00fctzt dich bei deiner Karriere durch eine erfolgreiche Vermittlung.<\/p><p><\/p><p><b>Karriere mit Righthead by Concentrix<\/b><br \/>Righthead by Concentrix steht f\u00fcr Know-how und Exzellenz in der Personaldienstleistung und Vermittlung. Wir profitieren von 40 Jahren Expertise und einem umfangreichen Kundenstamm u.a. aus den Bereichen Versicherungen &amp; Banken, Automotive &amp; Mobility, Informations- und Kommunikationstechnologie, E-Commerce, Travel, Fashion &amp; Lifestyle, u.v.m.<\/p><p>Bei uns findest du den Einstieg bei internationalen Konzernen, erfolgreichen Mittelst\u00e4ndlern oder aufsteigenden Startups, ob an einem Standort unserer Kunden in Deutschland oder komplett remote aus dem Homeoffice.<\/p><p>Wir bieten entweder die M\u00f6glichkeit zur Direktvermittlung (Direkte Anstellung bei unserem Kunden) oder den Einstieg \u00fcber eine zun\u00e4chst befristete Arbeitnehmer\u00fcberlassung mit der Option auf \u00dcbernahme und langfristige Weiterentwicklung bei unserem Partner.<\/p><p><\/p><p><b>Deine Aufgaben<\/b><br \/>Unsere Aufgabenbereiche sind nicht nur vielf\u00e4ltig, sondern auch abwechslungsreich:\u00a0Customer Service, Sales, IT-Support, Human Resources sowie alle kaufm\u00e4nnischen Bereiche\u00a0- wir finden f\u00fcr jeden die passende Stelle.<\/p><p>Dich erwarten spannende Stellen\u00a0f\u00fcr gro\u00dfe und bekannte Kundenunternehmen - wir bieten dir den idealen Karriereeinstieg bei unseren Kunden mit der M\u00f6glichkeit dich dort langfristig weiterzuentwickeln.<\/p><p><\/p><p><b>Dein Profil<br \/>Du passt perfekt zu uns, wenn du:<\/b><\/p><ul><li><p>Ein Kommunikationstalent bist und Freude am Umgang mit Kunden hast.<\/p><\/li><li><p>Stets zuverl\u00e4ssig und flexibel bist.<\/p><\/li><li><p>Teamf\u00e4higkeit, Motivation und Lernbereitschaft mitbringst.<\/p><\/li><li><p>Idealerweise erste Erfahrung im kaufm\u00e4nnischen Umfeld, Sachbearbeitung, Kundenservice oder Vertrieb sammeln konntest.<\/p><\/li><\/ul><p>Quereinsteiger und Wiedereinsteiger sind bei uns herzlich willkommen! Auch wenn du das Gef\u00fchl hast, nicht alle Kriterien zu erf\u00fcllen, freuen wir uns auf deine Bewerbung. Wir werden unser Bestes tun, dir die richtige Stelle anzubieten - ganz gleich, ob es sich dabei um diese Stelle oder eine andere handelt.<\/p><p><\/p><p><b>Unsere Benefits<\/b><br \/>F\u00fcr uns und unsere Kunden steht stets das Wohlbefinden der vermittelten Mitarbeitenden im Vordergrund. Deshalb bieten wir je nach Position, Kundenunternehmen und Vertragsart:<\/p><ul><li><p>Wettbewerbsf\u00e4hige Verg\u00fctung nach Tarif oder \u00fcbertariflich zzgl. Je nach Funktion Schichtzulagen, Pr\u00e4mien oder Provisionen<\/p><\/li><li><p>Flexible Arbeitsmodelle mit 100% Homeoffice oder hybridem Homeoffice, Gleitzeit, Teilzeitmodelle sowie steigender Urlaubsanspruch mit Betriebszugeh\u00f6rigkeit und Sonderurlaubstage<\/p><\/li><li><p>Weihnachts- und Urlaubsgeld<\/p><\/li><li><p>Betriebliche Altersvorsorge und verm\u00f6genswirksame Leistungen<\/p><\/li><li><p>Jobticket, Jobrad oder Firmenparkplatz, Mitarbeiter-Rabatte und attraktive Gutscheine<\/p><\/li><li><p>Zuschuss zu Wellness- &amp; Sportangeboten, Gesundheitsangebote, sowie teilweise betriebliche Krankenversicherung<\/p><\/li><li><p>Kurse und Weiterentwicklungsprogramme im Bereich F\u00fchrung und Management, sowie fachliche Weiterbildung und Training z.B. in den Bereichen Fremdsprachen, Kommunikation, Softwarekenntnisse und Soft Skills<\/p><\/li><\/ul><p><\/p><p><b>Haben wir dein Interesse geweckt?<\/b><br \/>Wenn das alles nach dem perfekten n\u00e4chsten Schritt auf deinem Karriereweg klingt, dann m\u00f6chten wir dich kennenlernen. Bewirb dich noch heute \u00fcber unser Online-Formular!<\/p><p><br \/><b>Hast du noch Fragen?<\/b><br \/>Nutze dazu unsere Hotline unter\u00a0<b>0911 9339 2000<\/b>\u00a0oder kontaktiere uns per WhatsApp:\u00a0<b>0160 9060 3384<\/b><\/p><p><br \/><b>Righthead by Concentrix setzt sich f\u00fcr Chancengleichheit ein<\/b><br \/>Wir sind stolz darauf, als ein Team und ein Unternehmen weltweit vereint zu sein. Wir verpflichten uns, allen Bewerbenden gleiche Einstellungschancen einzur\u00e4umen und ein Arbeitsumfeld zu schaffen, das frei von Diskriminierung und Bel\u00e4stigung ist. Alle unsere Einstellungspraktiken basieren auf den gesch\u00e4ftlichen Erfordernissen, den Stellenanforderungen und den beruflichen Qualifikationen, ohne R\u00fccksicht auf Herkunft, Alter, Geschlechtsidentit\u00e4t, sexuelle Orientierung, Religion, Familienstand oder Elternstatus, nationale Herkunft, Behinderung oder eine andere durch die geltenden nationalen Gesetze gesch\u00fctzte Klassifizierung.<br \/>Schwerbehinderte und Gleichgestellte werden bei gleicher Eignung bevorzugt eingestellt. Hierzu bieten wir individuelle Unterst\u00fctzung an, um den f\u00fcr dich passenden Arbeitsplatz zu schaffen.\u00a0<\/p><p><\/p><p><b>Arbeitserlaubnis<\/b><br \/>Gem\u00e4\u00df deutschem Recht werden f\u00fcr diese Stelle nur Bewerber ber\u00fccksichtigt, die \u00fcber eine g\u00fcltige Arbeitserlaubnis in Deutschland verf\u00fcgen.<\/p><p><\/p><p><b><u>Ansprechpartner<\/u><\/b><br \/><span><b>RIGHTHEAD GmbH<\/b><\/span><br \/><span>Tullnaustrasse 20<\/span><br \/><span>90402 N\u00fcrnberg<\/span><br \/><span>Germany<\/span><br \/><span><span>karriere&#64;righthead.de<\/span><br \/>0911 9339 2000<br \/>#righthead<\/span><\/p><p><\/p>\",\"ats_external_id\":\"R1570968\",\"location\":\"DEU, 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Sonntag zwischen 07:00 und 23:00 Uhr | 5-Tage-Woche | Inbound | Supportsprache. Deutsch &ndash; C1 | unbefristet&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p data-pm-slice=\\\"1 1 []\\\"><strong>Das l&auml;sst sich mit deinem Alltag vereinbaren?<\/strong> Perfekt! Dann sind wir jetzt dran &ndash; lies weiter und lass dich von uns &uuml;berzeugen, so wie wir unsere Mitarbeiter Tag f&uuml;r Tag von uns &uuml;berzeugen. Auszeichnungen wie z.B. &bdquo;Global Best Places to Work&ldquo; sind der Beweis daf&uuml;r.<\/p>\\n<\/div>\\n<div>\\n<h4 data-pm-slice=\\\"1 3 []\\\"><strong><br \/>Deine Aufgaben<\/strong><\/h4>\\n<p>Als\u202fKundenberater\u202f(m\/w\/d) in unserem Team wirst du:&nbsp;<\/p>\\n<\/div>\\n<div>\\n<ul data-pm-slice=\\\"3 3 []\\\">\\n<li>\\n<p>Erster<strong>&nbsp;Ansprechpartner&nbsp;<\/strong>f&uuml;r Bestandskunden unseres Auftraggebers&nbsp;<strong>in&nbsp;einem unserer&nbsp;Bereiche, wie&nbsp;Telekommunikation, Bankwesen,&nbsp;Versicherung,&nbsp;Online-Shopping&nbsp;oder&nbsp;anderen.<\/strong>&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li>\\n<p><strong>&Uuml;ber unterschiedliche Kan&auml;le<\/strong>&nbsp;(z.B. per Telefon,&nbsp;Mail&nbsp;oder Chat) mit den Kunden kommunizieren, um ein optimales Kundenerlebnis zu gew&auml;hrleisten.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li>\\n<p>Durch deine<strong>&nbsp;kompetente Beratung&nbsp;<\/strong>Kunden durch ma&szlig;geschneiderte Angebote<strong>&nbsp;f&uuml;r unsere Serviceleistungen<\/strong>&nbsp;gewinnen.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li>\\n<p>Die&nbsp;<strong>Kundenzufriedenheit<\/strong>&nbsp;sichern, indem&nbsp;du die Kunden &uuml;ber das Produktportfolio der Bank informierst.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li>\\n<p>Sobald der Kunde gl&uuml;cklich ist, die Kommunikation in der&nbsp;<strong>Kundendatenbank dokumentieren<\/strong>.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<div>\\n<h4 data-pm-slice=\\\"1 1 []\\\"><strong>Dein Profil<\/strong><\/h4>\\n<p>Concentrix passt perfekt zu dir, wenn du:&nbsp;<\/p>\\n<ul>\\n<li>\\n<p><strong>Sehr gute Deutschkenntnisse (C1)\u202f<\/strong>in Wort und Schrift mitbringst.\u202f&nbsp;<\/p>\\n<\/li>\\n<li>\\n<p>Ein\u202f<strong>Kommunikationstalent<\/strong>\u202fmit Serviceorientierung bist, das Kunden sprachlich charmant und auf Augenh&ouml;he abholt.\u202f&nbsp;<\/p>\\n<\/li>\\n<li>\\n<p data-pm-slice=\\\"1 1 [&quot;bullet_list&quot;,{&quot;tight&quot;:false},&quot;list_item&quot;,{&quot;style&quot;:null}]\\\">Die&nbsp;<strong>Servicezeiten<\/strong>&nbsp;(Montag&nbsp;-&nbsp;Sonntag, zwischen 07:00 und 23.00 Uhr), die nach einem rotierenden Schichtsystem besetzt werden,&nbsp;<strong>flexibel abdecken kannst<\/strong>.&nbsp;<\/p>\\n<\/li>\\n<li>\\n<p><strong>Sicher<\/strong>\u202fim Umgang<strong>\u202fmit dem PC\u202f<\/strong>bist.\u202f&nbsp;<\/p>\\n<\/li>\\n<li>\\n<p>Bereit bist, dich kontinuierlich\u202fweiterzuentwickeln.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<p>Idealerweise hast du:&nbsp;<\/p>\\n<ul>\\n<li>\\n<p><strong>Bereits Erfahrung<\/strong>&nbsp;im Kundenservice, im Vertrieb, im Dienstleistungsgewerbe oder im Call Center.&nbsp;<\/p>\\n<\/li>\\n<li>\\n<p><strong>Interesse an<\/strong> Themen wie Technik, Banking\/ Finanzen, Online-Shops oder einfach richtig gutem Service.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>Quereinsteiger und Wiedereinsteiger sind bei uns herzlich willkommen!<\/strong> Auch wenn du das Gef&uuml;hl hast, nicht alle Kriterien zu erf&uuml;llen, freuen wir uns auf deine Bewerbung. Wir werden unser Bestes tun, dir die richtige Stelle anzubieten - ganz gleich, ob es sich dabei um diese Stelle oder eine andere handelt.<\/p>\\n<\/div>\\n<\/div>\\n<div>\\n<h4 data-pm-slice=\\\"1 3 []\\\"><strong>Unsere Benefits<\/strong><\/h4>\\n<p>In dieser Position bieten wir dir Benefits, die deinen einzigartigen Lebensstil unterst&uuml;tzen:<\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Wir m&ouml;chten langfristig mit dir zusammenarbeiten, weshalb wir auf einen <strong>unbefristeten Arbeitsvertrag<\/strong> setzen.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><span data-olk-copy-source=\\\"MessageBody\\\">Wir bieten dir einen <strong>100% Homeoffice-Arbeitsplatz ab deinem 2. Arbeitstag<\/strong> an. Die n&ouml;tige Hardware wird dir an deinem 1. Arbeitstag an unserem Standort in P&eacute;cs &uuml;bergeben.<\/span><\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Starte in\u202f<strong>Vollzeit oder Teilzeit<\/strong>\u202f(ab\u202f30\u202fStd.\/Woche) bei uns durch.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Du bekommst einen&nbsp;<strong>festen Bruttostundenlohn<\/strong>, welcher durch einen&nbsp;<strong>attraktiven Bonus<\/strong>, Cafeteria und Fahrtkostenzusch&uuml;sse erg&auml;nzt wird.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Du startest mit einem <strong>intensivem (Vollzeit-)Training an unserem Standort in P&eacute;cs<\/strong>, das von zertifizierten Trainern durchgef&uuml;hrt wird.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Du brauchst keinerlei Vorerfahrung<\/strong>. Wir stellen dir von Anfang an einen Mentor zur Seite, der dich unterst&uuml;tzt.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Zus&auml;tzlich erh&auml;ltst du regelm&auml;&szlig;ige <strong>Coachings, Fresh-Ups und Aufbautrainings<\/strong>, die dir auch im privaten Bereich von Nutzen sind.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Wir legen viel Wert auf interne <strong>Weiterbildungs- und Karrierem&ouml;glichkeiten<\/strong> und das sogar weltweit.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Es erwartet dich ein <strong>offenes und motiviertes Team<\/strong>, das darauf brennt, dich auf verschiedenen Teamevents kennenlernen zu d&uuml;rfen.<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<div>\\n<div>\\n<p><strong><br \/>Du willst mit uns durchstarten?<\/strong><\/p>\\n<\/div>\\n<div>\\n<p>Wenn das alles nach dem perfekten n&auml;chsten Schritt auf deinem Karriereweg klingt, dann m&ouml;chten wir dich kennenlernen. <strong>Bewirb dich noch heute &uuml;ber unser Online-Formular<\/strong>.<\/p>\\n<p><strong><br \/>Du hast noch Fragen?<\/strong><\/p>\\n<p>Unser virtueller Assistent \\\"Dot\\\" steht dir per WhatsApp unter der Nummer <span data-teams=\\\"true\\\">+3670 7785-276<\/span> oder &uuml;ber den Facebook-Messenger rund um die Uhr zur Verf&uuml;gung und hilft dir gerne weiter.<\/p>\\n<\/div>\\n<div>\\n<p><strong><br \/>Dein zuk&uuml;nftiger Arbeitsort<br \/><\/strong><\/p>\\n<div class=\\\"ewa-rteLine\\\">Concentrix Services Hungary Kft.<\/div>\\n<div class=\\\"ewa-rteLine\\\">P&eacute;cs, R&aacute;k&oacute;czi &uacute;t 60, 7621 Ungarn<\/div>\\n<p data-pm-slice=\\\"1 1 []\\\">Internes Stellenk&uuml;rzel:&nbsp;R1707768<\/p>\\n<\/div>\\n<div>\\n<h4 data-pm-slice=\\\"1 1 []\\\"><strong>Concentrix setzt sich f&uuml;r Chancengleichheit ein<\/strong><\/h4>\\n<p><em>Vielfalt und Chancengleichheit geh&ouml;ren zu den gelebten Grundwerten bei Concentrix. Deshalb sind Bewerbungen von Menschen mit Behinderung ausdr&uuml;cklich erw&uuml;nscht. Schwerbehinderte und Gleichgestellte werden bei gleicher Eignung bevorzugt eingestellt. Hierzu bieten wir individuelle Unterst&uuml;tzung an, um den f&uuml;r Dich passenden Arbeitsplatz zu schaffen.<\/em><\/p>\\n<p><br \/>#EMEACNX<\/p>\\n<\/div>\\n<\/div>\\n<div>\\n<p>#AGENTCNX<\/p>\\n<\/div>\",\"ats_external_id\":\"HU-583\",\"location\":\"P\u00e9cs, Baranya\",\"job_type\":\"part_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-13T16:49:34.628+02:00\",\"created_at\":\"2026-02-25T20:00:13.625+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-dach1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81ODM?\",\"apply_url\":\"https:\/\/concentrix-dach1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81ODM\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":\"telecommunications\",\"contract_type\":\"permanent\",\"locale\":\"de\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-dach1\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":\"1\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"1291\",\"campaign_id\":\"14166\",\"campaign_title\":\"Professional II, Payroll R1704024\",\"campaign_type\":\"job_application\",\"job_title\":\"Charg\u00e9 de paie exp\u00e9riment\u00e9 (F\/H) - Rabat - Fran\u00e7ais\",\"street\":\"MAR Rabat - 43, Boulevard Ibn Sina, Agdal\",\"address\":\"MAR Rabat - 43, Boulevard Ibn Sina, Agdal\",\"city\":\"Rabat\",\"state\":\"Rabat\",\"postal_code\":\"10000\",\"region\":null,\"country\":\"Morocco\",\"short_description\":\"Qui sommes-nous ?\\n\\nConcentrix est une entreprise internationale pr\u00e9sente dans plus de 70 pays. 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Voici les avantages que nous vous offrons pour reconnaitre votre contribution\u00a0:<\/p><ul><li>Des possibilit\u00e9s d\u2019\u00e9volution, de mani\u00e8re \u00e9thique et \u00e9quitable<\/li><li>Des opportunit\u00e9s de d\u00e9veloppement professionnel<\/li><li>Une r\u00e9mun\u00e9ration attractive incluant une prime de performance p\u00e9riodique<\/li><li>Des avantages sociaux exceptionnels :<ul><li>Assurance sant\u00e9<\/li><li>Retraite compl\u00e9mentaire apr\u00e8s un an d\u2019anciennet\u00e9 dans l\u2019entreprise et souscription<\/li><li>Service de restauration \u00e0 des prix r\u00e9duits<\/li><li>Salle de sport avec coach d\u00e9di\u00e9 sur place. L\u2019acc\u00e8s y est gratuit (cet avantage est valable dans les sites disposant de salle de sport)<\/li><\/ul><\/li><\/ul><ul><li>Possibilit\u00e9 d\u2019inscription dans la cr\u00e8che d\u2019entreprise (valable dans les sites qui en disposent) ou de subvention cr\u00e8che<\/li><\/ul><p><\/p><p><b>Le profil de nos Game-Changers<\/b><\/p><p>Nous recherchons un talent qui :<\/p><ul><li>Est titulaire d&#39;une formation sup\u00e9rieure id\u00e9alement en gestion, ressources humaines ou comptabilit\u00e9<\/li><li>Dispose d\u2019une exp\u00e9rience de 4 \u00e0 5 ans au minimum dans un poste similaire (id\u00e9alement dans de grandes structures avec un effectif variant entre 800 et 1000 salari\u00e9s ou en fiduciaire)<\/li><li>Ma\u00eetrise le fran\u00e7ais \u00e0 l\u2019\u00e9crit et \u00e0 l\u2019oral<\/li><li>A de bonnes connaissances de la r\u00e9glementation en mati\u00e8re de paye<\/li><li>Ma\u00eetrise le logiciel Sage et a un bon niveau d\u2019Excel<\/li><li>Sait faire preuve de discr\u00e9tion et respecte la confidentialit\u00e9<\/li><li>Est reconnu pour ses qualit\u00e9s relationnelles<\/li><li>Est rigoureux, m\u00e9thodique et organis\u00e9<\/li><\/ul><p>La maitrise de l&#39;anglais \u00e0 l&#39;\u00e9crit et \u00e0 l&#39;oral est souhaitable.<\/p><p>La flexibilit\u00e9 horaire est requise notamment lors des cl\u00f4tures mensuelles.<\/p><p><\/p><p><b>Notre processus de recrutement est inclusif et garantit la s\u00e9lection des meilleurs talents\u00a0: <\/b><\/p><ul><li>Premier \u00e9change avec nos recruteurs afin d\u2019\u00e9valuer l\u2019ad\u00e9quation de votre profil avec les exigences du poste<\/li><li>Passation de tests linguistiques en ligne<\/li><li>Entretien approfondi avec vos futurs managers\u00a0pour explorer vos comp\u00e9tences et votre int\u00e9r\u00eat pour le poste. 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Das trifft sich gut! Denn wir suchen regelm&auml;&szlig;ig Pers&ouml;nlichkeiten wie dich.<br \/>&nbsp;<br \/>Dank unserer Erfahrung als internationales Unternehmen, stehen wir f&uuml;r exzellenten Kundenservice. <strong>Ob f&uuml;r<\/strong>&nbsp;<strong>marktf&uuml;hrende Unternehmen der Versicherungs- oder Gesundheitsbranche &ndash; wir bringen zusammen, was zusammen passt!<\/strong><\/p>\\n<p>Auch f&uuml;r dich finden wir die passende Stelle als\u202f&nbsp;<strong>Kundenberat<\/strong><strong>er (m\/w\/d)<\/strong>. Wir entwickeln uns gemeinsam weiter und bieten dir alle Fortbildungen, modernste Technologien und die kontinuierliche Unterst&uuml;tzung, die du f&uuml;r deinen Erfolg brauchst.<br \/><br \/><strong>Und zwar mit folgenden Rahmenbedingungen:<br \/><\/strong>Start ab sofort | Vollzeit oder Teilzeit | unterschiedliche Arbeitszeitmodelle und verschiedene Servicezeiten | Supportsprache: Deutsch oder Englisch | Branchen: Gesundheitswesen, Versicherungsbranche | Inbound oder Outbound | unbefristet&nbsp;<\/p>\\n<p><strong><br \/>Deine Aufgaben<\/strong><\/p>\\n<p>Als&nbsp;<strong>Kundenberater (m\/w\/d)&nbsp;<\/strong>in unserem Team wirst du:<\/p>\\n<ul>\\n<li>\\n<p><strong>Anfragen und W&uuml;nsche<\/strong> von Privatkunden&nbsp;<strong>bearbeiten&nbsp;<\/strong>und je nach Bedarf und Situation darauf reagieren.&nbsp;<\/p>\\n<\/li>\\n<li>\\n<p>&Uuml;ber<strong>&nbsp;unterschiedliche Kan&auml;le&nbsp;<\/strong>(z. B. per Telefon oder Mail)\u202fmit den Kunden kommunizieren, um ein\u202foptimales Kundenerlebnis\u202fzu gew&auml;hrleisten.&nbsp;<\/p>\\n<\/li>\\n<li>\\n<p>Sobald der Kunde gl&uuml;cklich ist, die Kommunikation\u202f<strong>in der Kundendatenbank dokumentieren<\/strong>.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>Dein Profil<\/strong><\/p>\\n<p>Concentrix passt perfekt zu dir, wenn du:<\/p>\\n<ul>\\n<li>\\n<p><strong>Sehr gute Deutschkenntnisse<\/strong>&nbsp;in Wort und Schrift mitbringst.<\/p>\\n<\/li>\\n<li>\\n<p>Ein&nbsp;<strong>Kommunikationstalent mit Serviceorientierung<\/strong>&nbsp;bist, das Kunden sprachlich charmant und auf Augenh&ouml;he abholt.<\/p>\\n<\/li>\\n<li>\\n<p><strong>Sicher<\/strong>&nbsp;im Umgang&nbsp;<strong>mit dem PC<\/strong>&nbsp;bist.<\/p>\\n<\/li>\\n<li>\\n<p>Bereit bist am<strong> Standort D&uuml;sseldrof <\/strong>zu arbeiten.<\/p>\\n<\/li>\\n<li>\\n<p>Dich kontinuierlich <strong>weiterentwickeln <\/strong>m&ouml;chtest.<\/p>\\n<\/li>\\n<\/ul>\\n<p>Idealerweise hast du:<\/p>\\n<ul>\\n<li>\\n<p>Eine kaufm&auml;nnische Ausbildung.&nbsp;<\/p>\\n<\/li>\\n<li>\\n<p><strong>Bereits Erfahrung im Kundenservice<\/strong>, im Vertrieb, im Dienstleistungsgewerbe oder im Call Center.&nbsp;<\/p>\\n<\/li>\\n<li>\\n<p><strong>Interesse an Themen wie<\/strong>&nbsp;<strong>Versicherungen, Gesundheitswesen<\/strong> oder einfach richtig gutem Service.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>Quereinsteiger und Wiedereinsteiger sind bei uns herzlich willkommen!<\/strong>&nbsp;Auch wenn du das Gef&uuml;hl hast, nicht alle Kriterien zu erf&uuml;llen, freuen wir uns auf deine Bewerbung. Wir werden unser Bestes tun, dir die richtige Stelle anzubieten &ndash; ganz gleich, ob es sich dabei um diese Stelle oder eine andere handelt.<\/p>\\n<p><strong>Unsere Benefits<\/strong><\/p>\\n<p>In dieser Position bieten wir dir Benefits, die deinen einzigartigen Lebensstil unterst&uuml;tzen:<\/p>\\n<ul>\\n<li>\\n<p>Wir m&ouml;chten langfristig mit dir zusammenarbeiten, weshalb wir auf einen&nbsp;<strong>unbefristeten Arbeitsvertrag<\/strong>&nbsp;setzen.<\/p>\\n<\/li>\\n<li>\\n<p>Starte in\u202f<strong>Vollzeit oder Teilzeit&nbsp;<\/strong>(ab\u202f25 Stunden\/Woche) bei uns durch.<\/p>\\n<\/li>\\n<li>\\n<p>Mit&nbsp;<strong>bis zu 27 Urlaubstagen<\/strong>&nbsp;sind sowohl kleine als auch gro&szlig;e Auszeiten m&ouml;glich.<\/p>\\n<\/li>\\n<li>\\n<p>Du startest mit einem&nbsp;<strong>intensivem Vollzeittraining<\/strong>, das von unseren Trainern durchgef&uuml;hrt wird.<\/p>\\n<\/li>\\n<li>\\n<p><strong>Du brauchst keinerlei Vorerfahrung<\/strong>. Wir stellen dir von Anfang an einen Mentor zur Seite, der dich unterst&uuml;tzt.<\/p>\\n<\/li>\\n<li>\\n<p>Zus&auml;tzlich erh&auml;ltst du regelm&auml;&szlig;ige&nbsp;<strong>Coachings, Fresh-Ups und Aufbautrainings<\/strong>, die dir auch im privaten Bereich von Nutzen sind.<\/p>\\n<\/li>\\n<li>\\n<p>Deine zus&auml;tzliche finanzielle Absicherung durch eine&nbsp;<strong>betriebliche Altersvorsorge<\/strong>&nbsp;ist f&uuml;r uns selbstverst&auml;ndlich.<\/p>\\n<\/li>\\n<li>\\n<p>Erhalte eine&nbsp;<strong>attraktive Pr&auml;mie von 600&euro;&nbsp;<\/strong>f&uuml;r jeden neuen Mitarbeiter, den du erfolgreich wirbst.<\/p>\\n<\/li>\\n<li>\\n<p>Veranstaltungen wie&nbsp;<strong>Standortfeiern, Spieleabende und Grillevents<\/strong>&nbsp;sorgen f&uuml;r&nbsp;Abwechslung und&nbsp;echtes&nbsp;Teambuilding.&nbsp;<\/p>\\n<\/li>\\n<li>\\n<p>Eine Vielzahl an&nbsp;<strong>Online-Shopping-Rabatten<\/strong>, speziell f&uuml;r Concentrix Mitarbeiter lassen dich kr&auml;ftig sparen.<\/p>\\n<\/li>\\n<li>\\n<p>Halte dich fit&nbsp;&ndash;&nbsp;nutze&nbsp;unsere&nbsp;Sportangebote&nbsp;mit einer von uns\u202f<strong>gef&ouml;rderten Mitgliedschaft&nbsp;in ausgew&auml;hlten Fitnessstudios<\/strong>.<\/p>\\n<\/li>\\n<li>\\n<p>Wir legen viel Wert auf interne&nbsp;<strong>Weiterbildungs- und Karrierem&ouml;glichkeiten<\/strong>&nbsp;und das sogar weltweit.<\/p>\\n<\/li>\\n<li>\\n<p>Deine&nbsp;<strong>fachliche und pers&ouml;nliche Entwicklung<\/strong>&nbsp;ist uns wichtig &ndash; erhalte &uuml;ber uns&nbsp;<strong>kostenlosen Zugang zu LinkedIn Learning.<\/strong>&nbsp;<\/p>\\n<\/li>\\n<li>\\n<p>Es erwartet dich ein&nbsp;<strong>offenes und motiviertes Team<\/strong>, das darauf brennt, dich auf Du-und-Du bei Concentrix herzlich begr&uuml;&szlig;en zu d&uuml;rfen.<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>Du willst mit uns durchstarten?<\/strong><\/p>\\n<p>Wenn das alles nach dem perfekten n&auml;chsten Schritt auf deinem Karriereweg klingt, dann m&ouml;chten wir dich kennenlernen.&nbsp;<strong>Bewirb dich noch heute<\/strong>&nbsp;&uuml;ber unser Online-Formular und finde heraus, warum Concentrix f&uuml;r mehr als 440.000 Menschen weltweit der Arbeitgeber ihrer Wahl ist.<\/p>\\n<p><strong>Du hast noch Fragen?<\/strong><\/p>\\n<p><span data-teams=\\\"true\\\">Unser virtueller Assistent \\\"Dot\\\" steht dir per WhatsApp unter der Nummer 01525 7294145 oder &uuml;ber den Facebook-Messenger rund um die Uhr zur Verf&uuml;gung und hilft dir gerne weiter.<\/span><\/p>\\n<p><br \/><strong>Dein zuk&uuml;nftiger Arbeitsort<\/strong><\/p>\\n<p>Concentrix D&uuml;sseldorf GmbH<br \/>Hammer Str. 19, 40219 D&uuml;sseldorf<\/p>\\n<p>Internes Stellenk&uuml;rzel:&nbsp;<\/p>\\n<p><strong>Power your game-changing career<\/strong><\/p>\\n<p data-pm-slice=\\\"1 1 []\\\"><strong>Du lebst in Wuppertal und suchst eine neue Herausforderung? Das trifft sich gut!<\/strong> Denn wir suchen regelm&auml;&szlig;ig Pers&ouml;nlichkeiten wie dich&nbsp;f&uuml;r unseren Standort im Herzen&nbsp;der Stadt.&nbsp;<br \/>&nbsp;<br \/>Seit 10 Jahren stehen wir f&uuml;r exzellenten Kundenservice &ndash; in unterschiedlichen Branchen. Auch f&uuml;r dich finden wir die passende Stelle als\u202f<strong>Kundenberater&nbsp;(m\/w\/d)<\/strong>,&nbsp;bieten dir&nbsp;eine begleitete Einarbeitung&nbsp;und die kontinuierliche Unterst&uuml;tzung, die du f&uuml;r deinen&nbsp;erfolgreichen Start&nbsp;brauchst.&nbsp;<\/p>\\n<p data-pm-slice=\\\"1 1 []\\\"><strong>Und zwar mit folgenden Rahmenbedingungen:<\/strong><\/p>\\n<p>Start ab sofort | Vollzeit oder Teilzeit ab 20 Std. pro Woche | unterschiedliche Arbeitszeitmodelle | Supportsprache: Deutsch | Branchen: Energiewesen, Bankwesen | Inbound oder Outbound<\/p>\\n<div>\\n<p><strong>Berufliche und pers&ouml;nliche Entwicklung&nbsp;<\/strong><\/p>\\n<\/div>\\n<div>\\n<p>Karriereerfolge kannst du direkt bei uns erleben&nbsp;&ndash;&nbsp;die meisten unserer F&uuml;hrungskr&auml;fte kommen aus den eigenen Reihen!&nbsp;<br \/>Deshalb bieten wir eine Reihe von\u202f<strong>Programmen zur Spezialisierung oder F&uuml;hrungskr&auml;fteentwicklung<\/strong>\u202fan, die dir den Weg zu der Art von Karriere erm&ouml;glichen, die deinen Vorstellungen entspricht.&nbsp;<\/p>\\n<\/div>\\n<p><strong>Deine Aufgaben<\/strong><\/p>\\n<div>\\n<div>\\n<p>Als\u202fKundenberater\u202f(m\/w\/d)&nbsp;in unserem Team wirst du:&nbsp;<\/p>\\n<\/div>\\n<div>\\n<ul>\\n<li>\\n<p><strong>Erster&nbsp;Ansprechpartner&nbsp;f&uuml;r Kundenanfragen&nbsp;in einem&nbsp;unserer spannenden&nbsp;Projekte<\/strong>\u202f- immer mit dem Fokus auf die h&ouml;chstm&ouml;gliche Kundenzufriedenheit.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<div>\\n<ul>\\n<li>\\n<p><strong>Anfragen und -w&uuml;nsche&nbsp;von Privat- oder Gesch&auml;ftskunden&nbsp;bearbeiten<\/strong>\u202fund je nach Bedarf und Situation darauf reagieren.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<div>\\n<ul>\\n<li>\\n<p>&Uuml;ber unterschiedliche Kan&auml;le&nbsp;(z. B. per Telefon oder&nbsp;Mail)\u202fmit&nbsp;den Kunden kommunizieren, um ein\u202f<strong>optimales Kundenerlebnis<\/strong>\u202fzu gew&auml;hrleisten.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<div>\\n<ul>\\n<li>\\n<p>Sobald das Anliegen der Kunden gel&ouml;st&nbsp;ist, die Kommunikation\u202f<strong>in der Kundendatenbank dokumentieren<\/strong>.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<\/div>\\n<p><strong>Dein Profil<\/strong><\/p>\\n<div>\\n<div>\\n<div>\\n<p>Concentrix&nbsp;passt perfekt zu dir, wenn du:&nbsp;<\/p>\\n<\/div>\\n<div>\\n<ul>\\n<li>\\n<p><strong>Sehr gute Deutschkenntnisse<\/strong>\u202fin Wort und Schrift mitbringst.\u202f&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<div>\\n<ul>\\n<li>\\n<p>Ein\u202f<strong>Kommunikationstalent<\/strong>\u202fmit Serviceorientierung&nbsp;bist,&nbsp;das&nbsp;Kunden sprachlich charmant und auf Augenh&ouml;he abholt.\u202f&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<div>\\n<ul>\\n<li>\\n<p><strong>Sicher<\/strong>\u202fim&nbsp;Umgang\u202f<strong>mit&nbsp;dem PC<\/strong>\u202fbist.\u202f&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<div>\\n<ul>\\n<li>\\n<p>Bereit&nbsp;bist, dich kontinuierlich\u202fweiterzuentwickeln.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<\/div>\\n<div>\\n<div>\\n<p>Idealerweise hast du:&nbsp;<\/p>\\n<\/div>\\n<div>\\n<ul>\\n<li>\\n<p>Eine kaufm&auml;nnische Ausbildung.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<div>\\n<ul>\\n<li>\\n<p><strong>Bereits Erfahrung<\/strong>&nbsp;im Kundenservice, im&nbsp;Vertrieb,&nbsp;im Dienstleistungsgewerbe&nbsp;oder im Call Center.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<div>\\n<ul>\\n<li>\\n<p>Interesse an Themen wie Technik, Banking\/ Finanzen, oder im Bereich Energiewesen.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<\/div>\\n<\/div>\\n<p><strong>Quereinsteiger und Wiedereinsteiger sind bei uns herzlich willkommen!<\/strong>&nbsp;Auch wenn du das Gef&uuml;hl hast, nicht alle Kriterien zu erf&uuml;llen, freuen wir uns auf deine Bewerbung. Wir werden unser Bestes tun, dir die richtige Stelle anzubieten &ndash; ganz gleich, ob es sich dabei um diese Stelle oder eine andere handelt.<\/p>\\n<p><strong>Unsere Benefits<\/strong><\/p>\\n<p>In dieser Position bieten wir dir Benefits, die deinen einzigartigen Lebensstil unterst&uuml;tzen:<\/p>\\n<div>\\n<ul>\\n<li>\\n<p>Starte in\u202fVollzeit oder Teilzeit\u202f(<strong>ab\u202f20\u202fStunden pro Woche<\/strong>)\u202fbei uns durch.\u202f&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<div>\\n<ul>\\n<li>\\n<p>Wir bieten dir f&uuml;r ausgew&auml;hlte Projekte ein\u202f<strong>hybrides Arbeitsmodell<\/strong>: Nach der Einarbeitung kannst du&nbsp;<strong>an\u202fbis zu 3\u202fTagen pro Woche mobil von zu Hause aus<\/strong>&nbsp;arbeiten.\u202f&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<div>\\n<ul>\\n<li>\\n<p>Mit\u202fbis zu\u202f<strong>27\u202fUrlaubstagen<\/strong>\u202fsind sowohl kleine als auch gro&szlig;e Auszeiten m&ouml;glich.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<div>\\n<ul>\\n<li>\\n<p>Du startest mit einem\u202f<strong>intensiven\u202fVollzeittraining, das von unseren Trainern durchgef&uuml;hrt wird.<\/strong>&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<div>\\n<ul>\\n<li>\\n<p>Zus&auml;tzlich erh&auml;ltst du\u202f<strong>regelm&auml;&szlig;ige\u202fCoachings<\/strong>, Fresh-Ups&nbsp;und Aufbautrainings, die dir auch im privaten Bereich von Nutzen sind.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<div>\\n<ul>\\n<li>\\n<p>Deine zus&auml;tzliche finanzielle Absicherung durch eine\u202f<strong>betriebliche Altersvorsorge<\/strong>\u202fist f&uuml;r uns selbstverst&auml;ndlich.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<div>\\n<ul>\\n<li>\\n<p>Eine Vielzahl an\u202f<strong>Online-Shopping-Rabatten,&nbsp;<\/strong>speziell&nbsp;f&uuml;r&nbsp;Concentrix&nbsp;Mitarbeiter lassen&nbsp;dich kr&auml;ftig sparen.&nbsp;<\/p>\\n<\/li>\\n<li>Veranstaltungen wie&nbsp;<strong>Waffelpartys, Sommerfeste oder Halloweenpartys<\/strong>&nbsp;sorgen f&uuml;r&nbsp;Abwechslung und&nbsp;echtes&nbsp;Teambuilding.&nbsp;<\/li>\\n<\/ul>\\n<\/div>\\n<ul>\\n<li>\\n<p>Halte dich fit&nbsp;&ndash;&nbsp;nutze&nbsp;unsere&nbsp;Sportangebote&nbsp;mit einer von uns\u202f<strong>gef&ouml;rderten Mitgliedschaft&nbsp;in ausgew&auml;hlten Fitnessstudios<\/strong>.<\/p>\\n<\/li>\\n<li>\\n<p>Wir legen viel Wert auf interne&nbsp;<strong>Weiterbildungs- und Karrierem&ouml;glichkeiten<\/strong>&nbsp;und das sogar weltweit.<\/p>\\n<\/li>\\n<li>\\n<p>Deine&nbsp;<strong>fachliche und pers&ouml;nliche Entwicklung<\/strong>&nbsp;ist uns wichtig &ndash; erhalte &uuml;ber uns&nbsp;<strong>kostenlosen Zugang zu LinkedIn Learning.<\/strong>&nbsp;<\/p>\\n<\/li>\\n<li>\\n<p>Es erwartet dich ein&nbsp;<strong>offenes und motiviertes Team<\/strong>, das darauf brennt, dich auf Du-und-Du bei Concentrix herzlich begr&uuml;&szlig;en zu d&uuml;rfen.<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>Du willst mit uns durchstarten?<\/strong><\/p>\\n<p>Wenn das alles nach dem perfekten n&auml;chsten Schritt auf deinem Karriereweg klingt, dann m&ouml;chten wir dich kennenlernen.&nbsp;<strong>Bewirb dich noch heute<\/strong>&nbsp;&uuml;ber unser Online-Formular und finde heraus, warum Concentrix f&uuml;r mehr als 440.000 Menschen weltweit der Arbeitgeber ihrer Wahl ist.<\/p>\\n<p><strong>Du hast noch Fragen?<\/strong><\/p>\\n<p><span data-teams=\\\"true\\\">Unser virtueller Assistent \\\"Dot\\\" steht dir per WhatsApp unter der Nummer 01525 7294145 oder &uuml;ber den Facebook-Messenger rund um die Uhr zur Verf&uuml;gung und hilft dir gerne weiter.<\/span><\/p>\\n<p><br \/><strong>Dein zuk&uuml;nftiger Arbeitsort:<\/strong><\/p>\\n<p>Concentrix Wuppertal GmbH<br \/>Friedrichstra&szlig;e 51, 42105 Wuppertal<\/p>\\n<p>Internes Stellenk&uuml;rzel: R1460892<\/p>\\n<div>\\n<p><strong>Concentrix&nbsp;setzt sich f&uuml;r Chancengleichheit ein<\/strong>&nbsp;<\/p>\\n<p><em>Wir sind stolz darauf, als ein Team und ein Unternehmen weltweit vereint zu sein. Wir verpflichten uns, allen Bewerbenden gleiche Einstellungschancen einzur&auml;umen und ein Arbeitsumfeld zu schaffen, das frei von Diskriminierung und Bel&auml;stigung ist. Alle unsere Einstellungspraktiken basieren auf den gesch&auml;ftlichen Erfordernissen, den Stellenanforderungen und den beruflichen Qualifikationen, ohne R&uuml;cksicht auf Herkunft, Alter, Geschlechtsidentit&auml;t, sexuelle Orientierung, Religion, Familienstand oder Elternstatus, nationale Herkunft, Behinderung oder eine andere durch die geltenden nationalen Gesetze gesch&uuml;tzte Klassifizierung.<\/em>&nbsp;<br \/><em>Vielfalt und Chancengleichheit geh&ouml;ren zu den gelebten Grundwerten bei Concentrix. Deshalb sind Bewerbungen von Menschen mit Behinderung ausdr&uuml;cklich erw&uuml;nscht. Schwerbehinderte und Gleichgestellte werden bei gleicher Eignung bevorzugt eingestellt. Hierzu bieten wir individuelle Unterst&uuml;tzung an, um den f&uuml;r dich passenden Arbeitsplatz zu schaffen.<\/em>&nbsp;<\/p>\\n<p><strong>Arbeitserlaubnis<\/strong>&nbsp;<\/p>\\n<p>Gem&auml;&szlig; deutschem Recht werden f&uuml;r diese Stelle nur Bewerber ber&uuml;cksichtigt, die &uuml;ber eine g&uuml;ltige Arbeitserlaubnis in Deutschland verf&uuml;gen.&nbsp;<\/p>\\n<\/div>\\n<p>#EMEACNX<br \/>#AGENTCNX<\/p>\\n<div>\\n<p><strong>Concentrix&nbsp;setzt sich f&uuml;r Chancengleichheit ein<\/strong>&nbsp;<\/p>\\n<p><em>Wir sind stolz darauf, als ein Team und ein Unternehmen weltweit vereint zu sein. Wir verpflichten uns, allen Bewerbenden gleiche Einstellungschancen einzur&auml;umen und ein Arbeitsumfeld zu schaffen, das frei von Diskriminierung und Bel&auml;stigung ist. Alle unsere Einstellungspraktiken basieren auf den gesch&auml;ftlichen Erfordernissen, den Stellenanforderungen und den beruflichen Qualifikationen, ohne R&uuml;cksicht auf Herkunft, Alter, Geschlechtsidentit&auml;t, sexuelle Orientierung, Religion, Familienstand oder Elternstatus, nationale Herkunft, Behinderung oder eine andere durch die geltenden nationalen Gesetze gesch&uuml;tzte Klassifizierung.<\/em>&nbsp;<br \/><em>Vielfalt und Chancengleichheit geh&ouml;ren zu den gelebten Grundwerten bei Concentrix. Deshalb sind Bewerbungen von Menschen mit Behinderung ausdr&uuml;cklich erw&uuml;nscht. Schwerbehinderte und Gleichgestellte werden bei gleicher Eignung bevorzugt eingestellt. Hierzu bieten wir individuelle Unterst&uuml;tzung an, um den f&uuml;r dich passenden Arbeitsplatz zu schaffen.<\/em>&nbsp;<\/p>\\n<p><strong>Arbeitserlaubnis<\/strong>&nbsp;<\/p>\\n<p>Gem&auml;&szlig; deutschem Recht werden f&uuml;r diese Stelle nur Bewerber ber&uuml;cksichtigt, die &uuml;ber eine g&uuml;ltige Arbeitserlaubnis in Deutschland verf&uuml;gen.&nbsp;<\/p>\\n<\/div>\\n<p>#EMEACNX<br \/>#AGENTCNX<\/p>\",\"ats_external_id\":\"DE-558\",\"location\":\"D\u00fcsseldorf, Nordrhein-Westfalen\",\"job_type\":\"part_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-07-09T01:59:10.243+02:00\",\"created_at\":\"2026-02-23T16:45:48.381+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-dach1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81NTg?\",\"apply_url\":\"https:\/\/concentrix-dach1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81NTg\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":\"telecommunications\",\"contract_type\":\"permanent\",\"locale\":\"de\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-dach1\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":\"1\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"339\",\"campaign_id\":\"208\",\"campaign_title\":\"Allente \/ Swedish \/ Norrk\u00f6ping\",\"campaign_type\":\"job_application\",\"job_title\":\"Kundservicemedarbetare p\u00e5 Allente i Norrk\u00f6ping\",\"street\":\"\",\"address\":\"\",\"city\":\"Norrk\u00f6ping\",\"state\":\"\u00d6sterg\u00f6tland County\",\"postal_code\":null,\"region\":\"Norrk\u00f6ping\",\"country\":\"Sweden\",\"short_description\":\"Ta din service- och s\u00e4ljkarri\u00e4r till n\u00e4sta niv\u00e5 hos Concentrix!\",\"long_description\":\"<p><strong>Det h&auml;r kommer du att g&ouml;ra hos oss<\/strong><\/p>\\n<p>&Auml;r du en person som gillar att hj&auml;lpa andra, l&ouml;sa problem och samtidigt ha kul p&aring; jobbet? D&aring; kanske du &auml;r v&aring;r n&auml;sta stj&auml;rna till teamet som jobbar med Allente hos Concentrix i Norrk&ouml;ping!<\/p>\\n<p>Som kundservicemedarbetare kommer du vara den d&auml;r personen kunderna blir glada av att f&aring; prata med. Du hj&auml;lper till via inkommande telefonsamtal med fr&aring;gor kring betalningar, fakturor och teknisk support &ndash; allt fr&aring;n TV-strul till bredbandsfunderingar. Ingen dag &auml;r den andra lik, och du kommer snabbt bygga upp b&aring;de kunskap och sj&auml;lvf&ouml;rtroende tillsammans med teamet.<\/p>\\n<p>I rollen ing&aring;r ocks&aring; mers&auml;lj, d&auml;r du hj&auml;lper kunder att hitta smartare och b&auml;ttre l&ouml;sningar utifr&aring;n deras behov. Det viktigaste f&ouml;r oss &auml;r inte att du har tidigare erfarenhet av f&ouml;rs&auml;ljning &ndash; utan att du &auml;r nyfiken, driven och tycker det l&aring;ter kul att utvecklas inom omr&aring;det. Resten l&auml;r vi dig!<\/p>\\n<p><strong>Vem tror vi att du &auml;r?<\/strong><\/p>\\n<p>Vi tror att du &auml;r en positiv och social person som tycker om att prata med m&auml;nniskor och ge riktigt bra service. Du beh&ouml;ver inte kunna allt fr&aring;n start &ndash; vi letar framf&ouml;r allt efter r&auml;tt inst&auml;llning och vilja att l&auml;ra dig nya saker.<\/p>\\n<p>F&ouml;r att trivas i rollen tror vi att du &auml;r serviceinriktad och gillar att hj&auml;lpa andra m&auml;nniskor. Du &auml;r nyfiken p&aring; f&ouml;rs&auml;ljning och tycker det &auml;r kul att hitta l&ouml;sningar som verkligen passar kunden. Samtidigt har du en vilja att utvecklas och l&auml;ra dig mer inom b&aring;de kundservice och kommunikation.<\/p>\\n<p>Rollen utg&aring;r fr&aring;n v&aring;rt kontor p&aring; Sankt Persgatan 19 i Norrk&ouml;ping, d&auml;r du arbetar tillsammans med teamet.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Syssels&auml;ttningsgraden varierar under anst&auml;llningen<\/strong>. Under utbildningen samt under Black Week och julperioden beh&ouml;ver du kunna arbeta heltid (100 %). D&auml;refter &ouml;verg&aring;r tj&auml;nsten till 80 %, vilket &auml;r anst&auml;llningens ordinarie syssels&auml;ttningsgrad.<\/p>\\n<p><strong>Vad f&aring;r du hos oss?<\/strong><\/p>\\n<p>Hos oss f&aring;r du mer &auml;n bara ett jobb &ndash; du blir en del av ett team d&auml;r vi st&ouml;ttar varandra, utvecklas tillsammans och har roligt l&auml;ngs v&auml;gen.<\/p>\\n<p>Vi erbjuder bland annat:<\/p>\\n<ul>\\n<li>Tillsvidareanst&auml;llning med 6 m&aring;naders provanst&auml;llning, med en ordinarie syssels&auml;ttningsgrad p&aring; 80 % efter perioderna med 100 % arbetstid.<\/li>\\n<li>En trygg anst&auml;llning med kollektivavtal via Unionen.<\/li>\\n<li>Betald utbildning och kontinuerlig coaching i din roll.<\/li>\\n<li>M&ouml;jlighet att tj&auml;na obegr&auml;nsade f&ouml;rs&auml;ljningsbonusar.<\/li>\\n<li>Teamaktiviteter och sociala aktiviteter b&aring;de p&aring; och utanf&ouml;r jobbet.<\/li>\\n<li>Goda utvecklingsm&ouml;jligheter.<\/li>\\n<\/ul>\\n<p><strong>Ytterligare information<\/strong><\/p>\\n<p><strong>Startdatum:<\/strong> 30 november 2026<br \/><strong>Anst&auml;llningsform:<\/strong> Tillsvidareanst&auml;llning med 6 m&aring;naders provanst&auml;llning, alternativt timanst&auml;llning. Ordinarie syssels&auml;ttningsgrad &auml;r 80 %, med krav p&aring; 100 % arbetstid under utbildningen samt under Black Week och julperioden.<br \/><strong>Arbetstider:<\/strong> Varierande arbetstider inom &ouml;ppettiderna:<\/p>\\n<ul>\\n<li>M&aring;ndag&ndash;fredag: 08.00&ndash;19.00<\/li>\\n<li>L&ouml;rdag&ndash;s&ouml;ndag: 10.00&ndash;19.00<\/li>\\n<\/ul>\\n<p><strong>Placering:<\/strong> Norrk&ouml;ping, Sankt Persgatan 19<\/p>\\n<p><strong>Concentrix is an equal opportunity employer<\/strong><\/p>\\n<p>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. 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Das trifft sich gut!<\/strong> Denn wir suchen regelm&auml;&szlig;ig Pers&ouml;nlichkeiten wie dich&nbsp;f&uuml;r unseren Standort im Herzen&nbsp;der Stadt.&nbsp;<br \/>&nbsp;<br \/>Seit &uuml;ber 15 Jahren stehen wir f&uuml;r exzellenten Kundenservice - in unterschiedlichen Branchen. Auch f&uuml;r dich finden wir die passende Stelle als\u202f<strong>Kundenberater&nbsp;(m\/w\/d)<\/strong>,&nbsp;bieten dir&nbsp;eine begleitete Einarbeitung&nbsp;und die kontinuierliche Unterst&uuml;tzung, die du f&uuml;r deinen&nbsp;erfolgreichen Start&nbsp;brauchst.&nbsp;<\/p>\\n<p data-pm-slice=\\\"1 1 []\\\"><strong>Und zwar mit folgenden Rahmenbedingungen:<br \/><\/strong>Start ab sofort | Vollzeit oder Teilzeit ab 20 Std. pro Woche | Supportsprache: Deutsch | Branchen: Telekommunikation, Gesch&auml;ftskundenbetreuung, Bankwesen,&nbsp;Haushaltsger&auml;tehersteller und Energiedienstleistung | Inbound oder Outbound | unbefristet&nbsp;<\/p>\\n<div>&nbsp;<\/div>\\n<div>\\n<p><strong><br \/>Deine Aufgaben<\/strong><\/p>\\n<\/div>\\n<div>\\n<div>\\n<p>Als\u202fKundenberater\u202f(m\/w\/d)&nbsp;in unserem Team wirst du:&nbsp;<\/p>\\n<\/div>\\n<div>\\n<ul>\\n<li>\\n<p><strong>Erster&nbsp;Ansprechpartner&nbsp;f&uuml;r Kundenanfragen&nbsp;in einem&nbsp;unserer spannenden&nbsp;Projekte<\/strong>\u202f- immer mit dem Fokus auf die h&ouml;chstm&ouml;gliche Kundenzufriedenheit.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<div>\\n<ul>\\n<li>\\n<p><strong>Anfragen und W&uuml;nsche von Privat- oder Gesch&auml;ftskunden bearbeiten<\/strong>\u202fund je nach Bedarf und Situation darauf reagieren.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<div>\\n<ul>\\n<li>\\n<p>&Uuml;ber unterschiedliche Kan&auml;le&nbsp;(z. B. per Telefon oder&nbsp;Mail)\u202fmit&nbsp;den Kunden kommunizieren, um ein\u202f<strong>optimales Kundenerlebnis<\/strong>\u202fzu gew&auml;hrleisten.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<div>\\n<ul>\\n<li>\\n<p>Sobald das Anliegen der Kunden gel&ouml;st&nbsp;ist, die Kommunikation\u202f<strong>in der Kundendatenbank dokumentieren<\/strong>.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<\/div>\\n<p><strong>Dein Profil<\/strong><\/p>\\n<div>\\n<div>\\n<div>\\n<p>Concentrix&nbsp;passt perfekt zu dir, wenn du:&nbsp;<\/p>\\n<\/div>\\n<div>\\n<ul>\\n<li>\\n<p><strong>Sehr gute Deutschkenntnisse<\/strong>\u202fin Wort und Schrift mitbringst.\u202f&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<div>\\n<ul>\\n<li>\\n<p>Ein\u202f<strong>Kommunikationstalent<\/strong>\u202fmit Serviceorientierung&nbsp;bist,&nbsp;das&nbsp;Kunden sprachlich charmant und auf Augenh&ouml;he abholt.\u202f&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<div>\\n<ul>\\n<li>\\n<p><strong>Sicher<\/strong>\u202fim&nbsp;Umgang\u202f<strong>mit&nbsp;dem PC<\/strong>\u202fbist.\u202f&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<div>\\n<ul>\\n<li>\\n<p>Bereit&nbsp;bist, dich kontinuierlich\u202fweiterzuentwickeln.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<\/div>\\n<div>\\n<div>\\n<p>Idealerweise hast du:&nbsp;<\/p>\\n<\/div>\\n<div>\\n<ul>\\n<li>\\n<p>Eine <strong>kaufm&auml;nnische Ausbildung<\/strong>.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<div>\\n<ul>\\n<li>\\n<p><strong>Bereits Erfahrung<\/strong>&nbsp;im Kundenservice, im&nbsp;Vertrieb,&nbsp;im Dienstleistungsgewerbe&nbsp;oder im Call Center.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<div>\\n<ul>\\n<li>\\n<p>Interesse an Themen wie <strong>Banking\/ Finanzen, Energieversorgung<\/strong> oder einfach gutem Support.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<\/div>\\n<\/div>\\n<p><strong>Quereinsteiger und Wiedereinsteiger sind bei uns herzlich willkommen!<\/strong> Auch wenn du das Gef&uuml;hl hast, nicht alle Kriterien zu erf&uuml;llen, freuen wir uns auf deine Bewerbung. Wir werden unser Bestes tun, dir die richtige Stelle anzubieten - ganz gleich, ob es sich dabei um diese Stelle oder eine andere handelt.<\/p>\\n<p><strong>Unsere Benefits<\/strong><\/p>\\n<p>In dieser Position bieten wir dir Benefits, die deinen einzigartigen Lebensstil unterst&uuml;tzen:<\/p>\\n<div>\\n<ul>\\n<li>\\n<p>Wir m&ouml;chten langfristig mit dir zusammenarbeiten, weshalb wir auf einen\u202f<strong>unbefristeten Arbeitsvertrag<\/strong>\u202fsetzen.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<div>\\n<ul>\\n<li>\\n<p>Starte in\u202fVollzeit oder Teilzeit\u202f(<strong>ab\u202f20\u202fStunden pro Woche<\/strong>)\u202fbei uns durch.\u202f&nbsp;&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<div>\\n<ul>\\n<li>\\n<p>Mit\u202fbis zu\u202f<strong>27\u202fUrlaubstagen<\/strong>\u202fsind sowohl kleine als auch gro&szlig;e Auszeiten m&ouml;glich.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<div>\\n<ul>\\n<li>\\n<p>Du startest mit einem\u202f<strong>intensiven\u202f(Vollzeit-)Training, das von zertifizierten Trainern durchgef&uuml;hrt wird.<\/strong>&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<div>\\n<ul>\\n<li>\\n<p>Zus&auml;tzlich erh&auml;ltst du\u202f<strong>regelm&auml;&szlig;ige\u202fCoachings<\/strong>, Fresh-Ups&nbsp;und Aufbautrainings, die dir auch im privaten Bereich von Nutzen sind.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<div>\\n<ul>\\n<li>\\n<p>Deine zus&auml;tzliche finanzielle Absicherung durch eine\u202f<strong>betriebliche Altersvorsorge<\/strong>\u202fist f&uuml;r uns selbstverst&auml;ndlich.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<div>\\n<ul>\\n<li>\\n<p>Eine Vielzahl an\u202f<strong>Online-Shopping-Rabatten,&nbsp;<\/strong>speziell&nbsp;f&uuml;r&nbsp;Concentrix&nbsp;Mitarbeiter lassen&nbsp;dich kr&auml;ftig sparen.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<div>\\n<ul>\\n<li>\\n<p data-pm-slice=\\\"1 1 [&quot;bullet_list&quot;,{&quot;tight&quot;:false},&quot;list_item&quot;,{}]\\\">Erhalte eine <strong>attraktive Pr&auml;mie von 600&euro; <\/strong>f&uuml;r jeden neuen Mitarbeiter, den du erfolgreich wirbst.<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<ul>\\n<li>\\n<p>Halte dich fit - nutze unsere Sportangebote mit einer von uns\u202f<strong>gef&ouml;rderten Mitgliedschaft&nbsp;in ausgew&auml;hlten Fitnessstudios<\/strong>.<\/p>\\n<\/li>\\n<li>\\n<p>Wir legen viel Wert auf interne&nbsp;<strong>Weiterbildungs- und Karrierem&ouml;glichkeiten<\/strong>&nbsp;und das sogar weltweit.<\/p>\\n<\/li>\\n<li>\\n<p>Deine&nbsp;<strong>fachliche und pers&ouml;nliche Entwicklung<\/strong> ist uns wichtig - erhalte &uuml;ber uns <strong>kostenlosen Zugang zu LinkedIn Learning.<\/strong>&nbsp;<\/p>\\n<\/li>\\n<li>\\n<p>Es erwartet dich ein&nbsp;<strong>offenes und motiviertes Team<\/strong>, das darauf brennt, dich auf <strong>Du-und-Du<\/strong> bei Concentrix herzlich begr&uuml;&szlig;en zu d&uuml;rfen.<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>Du willst mit uns durchstarten?<\/strong><\/p>\\n<p>Wenn das alles nach dem perfekten n&auml;chsten Schritt auf deinem Karriereweg klingt, dann m&ouml;chten wir dich kennenlernen.&nbsp;<strong>Bewirb dich noch heute<\/strong>&nbsp;&uuml;ber unser Online-Formular und finde heraus, warum Concentrix f&uuml;r mehr als 440.000 Menschen weltweit der Arbeitgeber ihrer Wahl ist.<\/p>\\n<p><strong>Du hast noch Fragen?<\/strong><\/p>\\n<p><span data-teams=\\\"true\\\">Unser virtueller Assistent \\\"Dot\\\" steht dir per WhatsApp unter der Nummer 01525 7294145 oder &uuml;ber den Facebook-Messenger rund um die Uhr zur Verf&uuml;gung und hilft dir gerne weiter.<\/span><\/p>\\n<p><br \/>Dein zuk&uuml;nftiger Arbeitsort<\/p>\\n<p><strong>Concentrix M&uuml;nster GmbH<\/strong><br \/><strong>An den Loddenb&uuml;schen 95, 48155 M&uuml;nster<\/strong><\/p>\\n<p>Internes Stellenk&uuml;rzel: R1570689<\/p>\\n<div>\\n<p><strong>Concentrix&nbsp;setzt sich f&uuml;r Chancengleichheit ein<\/strong>&nbsp;<\/p>\\n<p><em>Wir sind stolz darauf, als ein Team und ein Unternehmen weltweit vereint zu sein. Wir verpflichten uns, allen Bewerbenden gleiche Einstellungschancen einzur&auml;umen und ein Arbeitsumfeld zu schaffen, das frei von Diskriminierung und Bel&auml;stigung ist. Alle unsere Einstellungspraktiken basieren auf den gesch&auml;ftlichen Erfordernissen, den Stellenanforderungen und den beruflichen Qualifikationen, ohne R&uuml;cksicht auf Herkunft, Alter, Geschlechtsidentit&auml;t, sexuelle Orientierung, Religion, Familienstand oder Elternstatus, nationale Herkunft, Behinderung oder eine andere durch die geltenden nationalen Gesetze gesch&uuml;tzte Klassifizierung.<\/em>&nbsp;<br \/><em>Vielfalt und Chancengleichheit geh&ouml;ren zu den gelebten Grundwerten bei Concentrix. Deshalb sind Bewerbungen von Menschen mit Behinderung ausdr&uuml;cklich erw&uuml;nscht. Schwerbehinderte und Gleichgestellte werden bei gleicher Eignung bevorzugt eingestellt. Hierzu bieten wir individuelle Unterst&uuml;tzung an, um den f&uuml;r dich passenden Arbeitsplatz zu schaffen.<\/em>&nbsp;<\/p>\\n<p><strong>Arbeitserlaubnis<\/strong>&nbsp;<\/p>\\n<p>Gem&auml;&szlig; deutschem Recht werden f&uuml;r diese Stelle nur Bewerber ber&uuml;cksichtigt, die &uuml;ber eine g&uuml;ltige Arbeitserlaubnis in Deutschland verf&uuml;gen.&nbsp;<\/p>\\n<\/div>\\n<p>#EMEACNX<br \/>#AGENTCNX<\/p>\",\"ats_external_id\":\"DE-544\",\"location\":\"M\u00fcnster, Nordrhein-Westfalen\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-08-14T01:59:22.179+02:00\",\"created_at\":\"2026-02-22T15:03:07.397+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-dach1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81NDQ?\",\"apply_url\":\"https:\/\/concentrix-dach1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81NDQ\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":\"telecommunications\",\"contract_type\":\"permanent\",\"locale\":\"de\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-dach1\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":\"1\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"1661\",\"campaign_id\":\"539\",\"campaign_title\":\"GTM \/ DE \/ DUS \/ CCA KB \/ Jahresstellenanzeige\",\"campaign_type\":\"job_application\",\"job_title\":\"Call Center Agent\/ Kundenberater (m\/w\/d)\",\"street\":\"Hammer Str. 19\",\"address\":\"Hammer Str. 19\",\"city\":\"D\u00fcsseldorf\",\"state\":\"Nordrhein-Westfalen\",\"postal_code\":\"40219\",\"region\":\"Nordrhein-Westfalen\",\"country\":\"Germany\",\"short_description\":\"Bewirb dich jetzt in D\u00fcsseldorf!\",\"long_description\":\"<p><strong>Power your game-changing career<\/strong><\/p>\\n<p>Du lebst in&nbsp;<strong>D&uuml;sseldorf oder im D&uuml;sseldorfer Umland<\/strong> und suchst eine neue Herausforderung? Das trifft sich gut! Denn wir suchen regelm&auml;&szlig;ig Pers&ouml;nlichkeiten wie dich.<br \/>&nbsp;<br \/>Dank unserer Erfahrung als internationales Unternehmen, stehen wir f&uuml;r exzellenten Kundenservice. <strong>Ob f&uuml;r<\/strong>&nbsp;<strong>marktf&uuml;hrende Unternehmen der Versicherungs- oder Gesundheitsbranche &ndash; wir bringen zusammen, was zusammen passt!<\/strong><\/p>\\n<p>Auch f&uuml;r dich finden wir die passende Stelle als\u202f&nbsp;<strong>Kundenberat<\/strong><strong>er (m\/w\/d)<\/strong>. Wir entwickeln uns gemeinsam weiter und bieten dir alle Fortbildungen, modernste Technologien und die kontinuierliche Unterst&uuml;tzung, die du f&uuml;r deinen Erfolg brauchst.<br \/><br \/><strong>Und zwar mit folgenden Rahmenbedingungen:<br \/><\/strong>Start ab sofort | Vollzeit oder Teilzeit | unterschiedliche Arbeitszeitmodelle und verschiedene Servicezeiten | Supportsprache: Deutsch oder Englisch | Branchen: Gesundheitswesen, Versicherungsbranche | Inbound oder Outbound | unbefristet&nbsp;<\/p>\\n<p><strong><br \/>Deine Aufgaben<\/strong><\/p>\\n<p>Als&nbsp;<strong>Kundenberater (m\/w\/d)&nbsp;<\/strong>in unserem Team wirst du:<\/p>\\n<ul>\\n<li>\\n<p><strong>Anfragen und W&uuml;nsche<\/strong> von Privatkunden&nbsp;<strong>bearbeiten&nbsp;<\/strong>und je nach Bedarf und Situation darauf reagieren.&nbsp;<\/p>\\n<\/li>\\n<li>\\n<p>&Uuml;ber<strong>&nbsp;unterschiedliche Kan&auml;le&nbsp;<\/strong>(z. B. per Telefon oder Mail)\u202fmit den Kunden kommunizieren, um ein\u202foptimales Kundenerlebnis\u202fzu gew&auml;hrleisten.&nbsp;<\/p>\\n<\/li>\\n<li>\\n<p>Sobald der Kunde gl&uuml;cklich ist, die Kommunikation\u202f<strong>in der Kundendatenbank dokumentieren<\/strong>.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>Dein Profil<\/strong><\/p>\\n<p>Concentrix passt perfekt zu dir, wenn du:<\/p>\\n<ul>\\n<li>\\n<p><strong>Sehr gute Deutschkenntnisse<\/strong>&nbsp;in Wort und Schrift mitbringst.<\/p>\\n<\/li>\\n<li>\\n<p>Ein&nbsp;<strong>Kommunikationstalent mit Serviceorientierung<\/strong>&nbsp;bist, das Kunden sprachlich charmant und auf Augenh&ouml;he abholt.<\/p>\\n<\/li>\\n<li>\\n<p><strong>Sicher<\/strong>&nbsp;im Umgang&nbsp;<strong>mit dem PC<\/strong>&nbsp;bist.<\/p>\\n<\/li>\\n<li>\\n<p>Bereit bist am<strong> Standort D&uuml;sseldorf <\/strong>zu arbeiten.<\/p>\\n<\/li>\\n<li>\\n<p>Dich kontinuierlich <strong>weiterentwickeln <\/strong>m&ouml;chtest.<\/p>\\n<\/li>\\n<\/ul>\\n<p>Idealerweise hast du:<\/p>\\n<ul>\\n<li>\\n<p>Eine kaufm&auml;nnische Ausbildung.&nbsp;<\/p>\\n<\/li>\\n<li>\\n<p><strong>Bereits Erfahrung im Kundenservice<\/strong>, im Vertrieb, im Dienstleistungsgewerbe oder im Call Center.&nbsp;<\/p>\\n<\/li>\\n<li>\\n<p><strong>Interesse an Themen wie Gesundheitswesen<\/strong>, Versicherung oder einfach richtig gutem Service.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>Quereinsteiger und Wiedereinsteiger sind bei uns herzlich willkommen!<\/strong>&nbsp;Auch wenn du das Gef&uuml;hl hast, nicht alle Kriterien zu erf&uuml;llen, freuen wir uns auf deine Bewerbung. Wir werden unser Bestes tun, dir die richtige Stelle anzubieten &ndash; ganz gleich, ob es sich dabei um diese Stelle oder eine andere handelt.<\/p>\\n<p><strong>Unsere Benefits<\/strong><\/p>\\n<p>In dieser Position bieten wir dir Benefits, die deinen einzigartigen Lebensstil unterst&uuml;tzen:<\/p>\\n<ul>\\n<li>\\n<p>Wir m&ouml;chten langfristig mit dir zusammenarbeiten, weshalb wir auf einen&nbsp;<strong>unbefristeten Arbeitsvertrag<\/strong>&nbsp;setzen.<\/p>\\n<\/li>\\n<li>\\n<p>Starte in\u202f<strong>Vollzeit oder Teilzeit&nbsp;<\/strong>(ab\u202f25 Stunden\/Woche) bei uns durch.<\/p>\\n<\/li>\\n<li>\\n<p>Mit&nbsp;<strong>bis zu 27 Urlaubstagen<\/strong>&nbsp;sind sowohl kleine als auch gro&szlig;e Auszeiten m&ouml;glich.<\/p>\\n<\/li>\\n<li>\\n<p>Du startest mit einem&nbsp;<strong>intensiven Vollzeittraining<\/strong>, das von unseren Trainern durchgef&uuml;hrt wird.<\/p>\\n<\/li>\\n<li>\\n<p><strong>Du brauchst keinerlei Vorerfahrung<\/strong>. Wir stellen dir von Anfang an einen Mentor zur Seite, der dich unterst&uuml;tzt.<\/p>\\n<\/li>\\n<li>\\n<p>Zus&auml;tzlich erh&auml;ltst du regelm&auml;&szlig;ige&nbsp;<strong>Coachings, Fresh-Ups und Aufbautrainings<\/strong>, die dir auch im privaten Bereich von Nutzen sind.<\/p>\\n<\/li>\\n<li>\\n<p>Deine zus&auml;tzliche finanzielle Absicherung durch eine&nbsp;<strong>betriebliche Altersvorsorge<\/strong>&nbsp;ist f&uuml;r uns selbstverst&auml;ndlich.<\/p>\\n<\/li>\\n<li>\\n<p>Erhalte eine&nbsp;<strong>attraktive Pr&auml;mie von 600&euro;&nbsp;<\/strong>f&uuml;r jeden neuen Mitarbeiter, den du erfolgreich wirbst.<\/p>\\n<\/li>\\n<li>\\n<p>Veranstaltungen wie&nbsp;<strong>Standortfeiern, Spieleabende und Grillevents<\/strong>&nbsp;sorgen f&uuml;r&nbsp;Abwechslung und&nbsp;echtes&nbsp;Teambuilding.&nbsp;<\/p>\\n<\/li>\\n<li>\\n<p>Eine Vielzahl an&nbsp;<strong>Online-Shopping-Rabatten<\/strong>, speziell f&uuml;r Concentrix Mitarbeiter lassen dich kr&auml;ftig sparen.<\/p>\\n<\/li>\\n<li>\\n<p>Halte dich fit&nbsp;&ndash;&nbsp;nutze&nbsp;unsere&nbsp;Sportangebote&nbsp;mit einer von uns\u202f<strong>gef&ouml;rderten Mitgliedschaft&nbsp;in ausgew&auml;hlten Fitnessstudios<\/strong>.<\/p>\\n<\/li>\\n<li>\\n<p>Wir legen viel Wert auf interne&nbsp;<strong>Weiterbildungs- und Karrierem&ouml;glichkeiten<\/strong>&nbsp;und das sogar weltweit.<\/p>\\n<\/li>\\n<li>\\n<p>Deine&nbsp;<strong>fachliche und pers&ouml;nliche Entwicklung<\/strong>&nbsp;ist uns wichtig &ndash; erhalte &uuml;ber uns&nbsp;<strong>kostenlosen Zugang zu LinkedIn Learning.<\/strong>&nbsp;<\/p>\\n<\/li>\\n<li>\\n<p>Es erwartet dich ein&nbsp;<strong>offenes und motiviertes Team<\/strong>, das darauf brennt, dich auf Du-und-Du bei Concentrix herzlich begr&uuml;&szlig;en zu d&uuml;rfen.<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>Du willst mit uns durchstarten?<\/strong><\/p>\\n<p>Wenn das alles nach dem perfekten n&auml;chsten Schritt auf deinem Karriereweg klingt, dann m&ouml;chten wir dich kennenlernen.&nbsp;<strong>Bewirb dich noch heute<\/strong>&nbsp;&uuml;ber unser Online-Formular und finde heraus, warum Concentrix f&uuml;r mehr als 440.000 Menschen weltweit der Arbeitgeber ihrer Wahl ist.<\/p>\\n<p><strong>Du hast noch Fragen?<\/strong><\/p>\\n<p><span data-teams=\\\"true\\\">Unser virtueller Assistent \\\"Dot\\\" steht dir per WhatsApp unter der Nummer 01525 7294145 oder &uuml;ber den Facebook-Messenger rund um die Uhr zur Verf&uuml;gung und hilft dir gerne weiter.<\/span><\/p>\\n<p><br \/><strong>Dein zuk&uuml;nftiger Arbeitsort<\/strong><\/p>\\n<p><span data-teams=\\\"true\\\">Concentrix D&uuml;sseldorf GmbH<br \/>Hammer Str. 19, 40219 <\/span>D&uuml;sseldorf<\/p>\\n<p>Internes Stellenk&uuml;rzel:&nbsp;R1665489<\/p>\\n<div>\\n<p><strong>Concentrix&nbsp;setzt sich f&uuml;r Chancengleichheit ein<\/strong>&nbsp;<\/p>\\n<p><em>Wir sind stolz darauf, als ein Team und ein Unternehmen weltweit vereint zu sein. Wir verpflichten uns, allen Bewerbenden gleiche Einstellungschancen einzur&auml;umen und ein Arbeitsumfeld zu schaffen, das frei von Diskriminierung und Bel&auml;stigung ist. Alle unsere Einstellungspraktiken basieren auf den gesch&auml;ftlichen Erfordernissen, den Stellenanforderungen und den beruflichen Qualifikationen, ohne R&uuml;cksicht auf Herkunft, Alter, Geschlechtsidentit&auml;t, sexuelle Orientierung, Religion, Familienstand oder Elternstatus, nationale Herkunft, Behinderung oder eine andere durch die geltenden nationalen Gesetze gesch&uuml;tzte Klassifizierung.<\/em>&nbsp;<br \/><em>Vielfalt und Chancengleichheit geh&ouml;ren zu den gelebten Grundwerten bei Concentrix. Deshalb sind Bewerbungen von Menschen mit Behinderung ausdr&uuml;cklich erw&uuml;nscht. Schwerbehinderte und Gleichgestellte werden bei gleicher Eignung bevorzugt eingestellt. Hierzu bieten wir individuelle Unterst&uuml;tzung an, um den f&uuml;r dich passenden Arbeitsplatz zu schaffen.<\/em>&nbsp;<\/p>\\n<p><strong>Arbeitserlaubnis<\/strong>&nbsp;<\/p>\\n<p>Gem&auml;&szlig; deutschem Recht werden f&uuml;r diese Stelle nur Bewerber ber&uuml;cksichtigt, die &uuml;ber eine g&uuml;ltige Arbeitserlaubnis in Deutschland verf&uuml;gen.&nbsp;<\/p>\\n<\/div>\\n<p>#EMEACNX<br \/>#AGENTCNX<\/p>\",\"ats_external_id\":\"DE-539\",\"location\":\"D\u00fcsseldorf, Nordrhein-Westfalen\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-08-22T01:59:23.251+02:00\",\"created_at\":\"2026-02-22T14:39:47.535+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-dach1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81Mzk?\",\"apply_url\":\"https:\/\/concentrix-dach1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81Mzk\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":\"telecommunications\",\"contract_type\":\"permanent\",\"locale\":\"de\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-dach1\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":\"1\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"1662\",\"campaign_id\":\"538\",\"campaign_title\":\"GTM \/ DE \/ DUI \/ CCA KB \/ Jahresstellenanzeige\",\"campaign_type\":\"job_application\",\"job_title\":\"Call Center Agent \/ Kundenberater (m\/w\/d)\",\"street\":\"Neudorfer Stra\u00dfe 43\",\"address\":\"Neudorfer Stra\u00dfe 43\",\"city\":\"Duisburg\",\"state\":\"Nordrhein-Westfalen\",\"postal_code\":\"47057\",\"region\":\"Nordrhein-Westfalen\",\"country\":\"Germany\",\"short_description\":\"Bewirb dich jetzt in Duisburg!\",\"long_description\":\"<p><strong>Power your game-changing career<\/strong><\/p>\\n<p>Du lebst in&nbsp;<strong>Duisburg oder Duisburger Umland<\/strong>&nbsp;und suchst eine neue Herausforderung? Das trifft sich gut! Denn wir suchen regelm&auml;&szlig;ig Pers&ouml;nlichkeiten wie dich f&uuml;r unseren zentral gelegenen<strong>&nbsp;Standort&nbsp;<\/strong>&ndash; <strong>direkt am Hauptbahnhof<\/strong>.<br \/>&nbsp;<br \/>Dank unserer 14-j&auml;hrigen Erfahrung als internationales Unternehmen, stehen wir f&uuml;r exzellenten Kundenservice. <strong>Ob f&uuml;r<\/strong>&nbsp;<strong>marktf&uuml;hrende Unternehmen der Telekommunikationsbranche wie Vodafone oder Freenet, namhafte Unternehmen der Lifestyle-Branche oder im Bankwesen &ndash; wir bringen zusammen, was zusammen passt!<\/strong><\/p>\\n<p>Auch f&uuml;r dich finden wir die passende Stelle als\u202f&nbsp;<strong>Kundenberat<\/strong><strong>er (m\/w\/d)<\/strong>. Wir entwickeln uns gemeinsam weiter und bieten dir alle Fortbildungen, modernste Technologien und die kontinuierliche Unterst&uuml;tzung, die du f&uuml;r deinen Erfolg brauchst.<br \/><br \/><strong>Und zwar mit folgenden Rahmenbedingungen:<br \/><\/strong>Start ab sofort | Vollzeit oder Teilzeit (ab 20 Std.\/Woche) | unterschiedliche Arbeitszeitmodelle und verschiedene Servicezeiten | Supportsprache: Deutsch | Branchen: Bankwesen, Telekommunikation, Lifestyle | Inbound oder Outbound | unbefristet&nbsp;<\/p>\\n<p><strong><br \/>Deine Aufgaben<\/strong><\/p>\\n<p>Als&nbsp;<strong>Kundenberater (m\/w\/d)&nbsp;<\/strong>in unserem Team wirst du:<\/p>\\n<ul>\\n<li>\\n<p><strong>Anfragen und W&uuml;nsche<\/strong> von Privatkunden&nbsp;<strong>bearbeiten&nbsp;<\/strong>und je nach Bedarf und Situation darauf reagieren.&nbsp;<\/p>\\n<\/li>\\n<li>\\n<p>&Uuml;ber<strong>&nbsp;unterschiedliche Kan&auml;le&nbsp;<\/strong>(z. B. per Telefon oder Mail)\u202fmit den Kunden kommunizieren, um ein\u202foptimales Kundenerlebnis\u202fzu gew&auml;hrleisten.&nbsp;<\/p>\\n<\/li>\\n<li>\\n<p>Sobald der Kunde gl&uuml;cklich ist, die Kommunikation\u202f<strong>in der Kundendatenbank dokumentieren<\/strong>.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>Dein Profil<\/strong><\/p>\\n<p>Concentrix passt perfekt zu dir, wenn du:<\/p>\\n<ul>\\n<li>\\n<p><strong>Sehr gute Deutschkenntnisse<\/strong>&nbsp;in Wort und Schrift mitbringst.<\/p>\\n<\/li>\\n<li>\\n<p>Ein&nbsp;<strong>Kommunikationstalent mit Serviceorientierung<\/strong>&nbsp;bist, das Kunden sprachlich charmant und auf Augenh&ouml;he abholt.<\/p>\\n<\/li>\\n<li>\\n<p><strong>Sicher<\/strong>&nbsp;im Umgang&nbsp;<strong>mit dem PC<\/strong>&nbsp;bist.<\/p>\\n<\/li>\\n<li>\\n<p>Bereit bist am<strong>&nbsp;Standort Duisburg&nbsp;<\/strong>zu arbeiten.<\/p>\\n<\/li>\\n<li>\\n<p>Dich kontinuierlich <strong>weiterentwickeln <\/strong>m&ouml;chtest.<\/p>\\n<\/li>\\n<\/ul>\\n<p>Idealerweise hast du:<\/p>\\n<ul>\\n<li>\\n<p>Eine kaufm&auml;nnische Ausbildung.&nbsp;<\/p>\\n<\/li>\\n<li>\\n<p>Bereits <strong>Erfahrung im Kundenservice, im Vertrieb, im Dienstleistungsgewerbe<\/strong> oder im Call Center.&nbsp;<\/p>\\n<\/li>\\n<li>\\n<p><strong>Interesse <\/strong>an Themen wie Technik, Banking\/ Finanzen, Mobilfunk oder einfach richtig gutem Service.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>Quereinsteiger und Wiedereinsteiger sind bei uns herzlich willkommen!<\/strong>&nbsp;Auch wenn du das Gef&uuml;hl hast, nicht alle Kriterien zu erf&uuml;llen, freuen wir uns auf deine Bewerbung. Wir werden unser Bestes tun, dir die richtige Stelle anzubieten &ndash; ganz gleich, ob es sich dabei um diese Stelle oder eine andere handelt.<\/p>\\n<p><strong>Unsere Benefits<\/strong><\/p>\\n<p>In dieser Position bieten wir dir Benefits, die deinen einzigartigen Lebensstil unterst&uuml;tzen:<\/p>\\n<ul>\\n<li>\\n<p>Wir m&ouml;chten langfristig mit dir zusammenarbeiten, weshalb wir auf einen&nbsp;<strong>unbefristeten Arbeitsvertrag<\/strong>&nbsp;setzen.<\/p>\\n<\/li>\\n<li>\\n<p>Starte in\u202f<strong>Vollzeit oder Teilzeit&nbsp;<\/strong>(ab\u202f20 Stunden\/Woche) bei uns durch.<\/p>\\n<\/li>\\n<li>\\n<p>Mit&nbsp;<strong>bis zu 27 Urlaubstagen<\/strong>&nbsp;sind sowohl kleine als auch gro&szlig;e Auszeiten m&ouml;glich.<\/p>\\n<\/li>\\n<li>\\n<p>Du startest mit einem&nbsp;<strong>intensivem Vollzeittraining<\/strong>, das von unseren Trainern durchgef&uuml;hrt wird.<\/p>\\n<\/li>\\n<li>\\n<p><strong>Du brauchst keinerlei Vorerfahrung<\/strong>. Wir stellen dir von Anfang an einen Mentor zur Seite, der dich unterst&uuml;tzt.<\/p>\\n<\/li>\\n<li>\\n<p>Zus&auml;tzlich erh&auml;ltst du regelm&auml;&szlig;ige&nbsp;<strong>Coachings, Fresh-Ups und Aufbautrainings<\/strong>, die dir auch im privaten Bereich von Nutzen sind.<\/p>\\n<\/li>\\n<li>\\n<p>Deine zus&auml;tzliche finanzielle Absicherung durch eine&nbsp;<strong>betriebliche Altersvorsorge<\/strong>&nbsp;ist f&uuml;r uns selbstverst&auml;ndlich.<\/p>\\n<\/li>\\n<li>\\n<p>Erhalte eine&nbsp;<strong>attraktive Pr&auml;mie von 600&euro;&nbsp;<\/strong>f&uuml;r jeden neuen Mitarbeiter, den du erfolgreich wirbst.<\/p>\\n<\/li>\\n<li>\\n<p>Veranstaltungen wie&nbsp;<strong>Standortfeiern, Spieleabende und Grillevents<\/strong>&nbsp;sorgen f&uuml;r&nbsp;Abwechslung und&nbsp;echtes&nbsp;Teambuilding.&nbsp;<\/p>\\n<\/li>\\n<li>\\n<p>Eine Vielzahl an&nbsp;<strong>Online-Shopping-Rabatten<\/strong>, speziell f&uuml;r Concentrix Mitarbeiter lassen dich kr&auml;ftig sparen.<\/p>\\n<\/li>\\n<li>\\n<p>Halte dich fit&nbsp;&ndash;&nbsp;nutze&nbsp;unsere&nbsp;Sportangebote&nbsp;mit einer von uns\u202f<strong>gef&ouml;rderten Mitgliedschaft&nbsp;in ausgew&auml;hlten Fitnessstudios<\/strong>.<\/p>\\n<\/li>\\n<li>\\n<p>Wir legen viel Wert auf interne&nbsp;<strong>Weiterbildungs- und Karrierem&ouml;glichkeiten<\/strong>&nbsp;und das sogar weltweit.<\/p>\\n<\/li>\\n<li>\\n<p>Deine&nbsp;<strong>fachliche und pers&ouml;nliche Entwicklung<\/strong>&nbsp;ist uns wichtig &ndash; erhalte &uuml;ber uns&nbsp;<strong>kostenlosen Zugang zu LinkedIn Learning.<\/strong>&nbsp;<\/p>\\n<\/li>\\n<li>\\n<p>Es erwartet dich ein&nbsp;<strong>offenes und motiviertes Team<\/strong>, das darauf brennt, dich auf Du-und-Du bei Concentrix herzlich begr&uuml;&szlig;en zu d&uuml;rfen.<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>Du willst mit uns durchstarten?<\/strong><\/p>\\n<p>Wenn das alles nach dem perfekten n&auml;chsten Schritt auf deinem Karriereweg klingt, dann m&ouml;chten wir dich kennenlernen.&nbsp;<strong>Bewirb dich noch heute<\/strong>&nbsp;&uuml;ber unser Online-Formular und finde heraus, warum Concentrix f&uuml;r mehr als 440.000 Menschen weltweit der Arbeitgeber ihrer Wahl ist.<\/p>\\n<p><strong>Du hast noch Fragen?<\/strong><\/p>\\n<p><span data-teams=\\\"true\\\">Unser virtueller Assistent \\\"Dot\\\" steht dir per WhatsApp unter der Nummer 01525 7294145 oder &uuml;ber den Facebook-Messenger rund um die Uhr zur Verf&uuml;gung und hilft dir gerne weiter.<\/span><\/p>\\n<p><br \/><strong>Dein zuk&uuml;nftiger Arbeitsort<\/strong><\/p>\\n<p>Concentrix Management Holding B.V &amp; Co. KG<br \/>Neudorfer Str. 43, 47057 Duisburg<\/p>\\n<p>Internes Stellenk&uuml;rzel:&nbsp;R1665489<\/p>\\n<div>\\n<p><strong>Concentrix&nbsp;setzt sich f&uuml;r Chancengleichheit ein<\/strong>&nbsp;<\/p>\\n<p><em>Wir sind stolz darauf, als ein Team und ein Unternehmen weltweit vereint zu sein. Wir verpflichten uns, allen Bewerbenden gleiche Einstellungschancen einzur&auml;umen und ein Arbeitsumfeld zu schaffen, das frei von Diskriminierung und Bel&auml;stigung ist. Alle unsere Einstellungspraktiken basieren auf den gesch&auml;ftlichen Erfordernissen, den Stellenanforderungen und den beruflichen Qualifikationen, ohne R&uuml;cksicht auf Herkunft, Alter, Geschlechtsidentit&auml;t, sexuelle Orientierung, Religion, Familienstand oder Elternstatus, nationale Herkunft, Behinderung oder eine andere durch die geltenden nationalen Gesetze gesch&uuml;tzte Klassifizierung.<\/em>&nbsp;<br \/><em>Vielfalt und Chancengleichheit geh&ouml;ren zu den gelebten Grundwerten bei Concentrix. Deshalb sind Bewerbungen von Menschen mit Behinderung ausdr&uuml;cklich erw&uuml;nscht. Schwerbehinderte und Gleichgestellte werden bei gleicher Eignung bevorzugt eingestellt. Hierzu bieten wir individuelle Unterst&uuml;tzung an, um den f&uuml;r dich passenden Arbeitsplatz zu schaffen.<\/em>&nbsp;<\/p>\\n<p><strong>Arbeitserlaubnis<\/strong>&nbsp;<\/p>\\n<p>Gem&auml;&szlig; deutschem Recht werden f&uuml;r diese Stelle nur Bewerber ber&uuml;cksichtigt, die &uuml;ber eine g&uuml;ltige Arbeitserlaubnis in Deutschland verf&uuml;gen.&nbsp;<\/p>\\n<\/div>\\n<p>#EMEACNX<br \/>#AGENTCNX<\/p>\",\"ats_external_id\":\"DE-538\",\"location\":\"Duisburg, Nordrhein-Westfalen\",\"job_type\":\"part_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-07-07T09:43:40.411+02:00\",\"created_at\":\"2026-02-22T14:15:32.284+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-dach1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81Mzg?\",\"apply_url\":\"https:\/\/concentrix-dach1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81Mzg\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":\"telecommunications\",\"contract_type\":\"permanent\",\"locale\":\"de\",\"remote_type\":\"wfh_flexible\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-dach1\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":\"1\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"586\",\"campaign_id\":\"93\",\"campaign_title\":\"SU - Bol - Highway\",\"campaign_type\":\"job_application\",\"job_title\":\"Klantenservicemedewerker voor een bekende Nederlandse webwinkel (HIGHWAY)\",\"street\":\"Higway\",\"address\":\"Higway\",\"city\":\"Paramaribo\",\"state\":\"Paramaribo District\",\"postal_code\":null,\"region\":\"Suriname\",\"country\":\"Suriname\",\"short_description\":\"Klantenservicemedewerkers\u00a0gezocht!\u00a0\u00a0\",\"long_description\":\"<p data-pm-slice=\\\"1 3 []\\\">Als klantenservicemedewerker zul je klantenservice verlenen aan een van de grootste webwinkels van Nederland (meer dan 9 miljoen klanten). Je zult <strong>telefonisch en per chat<\/strong> klantenservice verlenen. Het doel is om de klanten te helpen, te adviseren en de webwinkel zo goed mogelijk te representeren. Om te leren hoe je een uitstekende klantenservicemedewerker moet zijn, zul je eerst een training van drie (3) weken volgen.<\/p>\\n<p>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<h1><strong>Functie eisen<\/strong><\/h1>\\n<ul>\\n<li>\\n<p>Minimale leeftijd van 18 jaar;<\/p>\\n<\/li>\\n<li>\\n<p>Minimaal <strong><u>afgerond <\/u><\/strong>middelbare opleiding of daaraan gelijkgesteld;<\/p>\\n<\/li>\\n<li>\\n<p>Goede beheersing van de Nederlandse taal, zowel in woord als geschrift;<\/p>\\n<\/li>\\n<li>\\n<p>Goede sociale en communicatieve vaardigheden;<\/p>\\n<\/li>\\n<li>\\n<p>Uitstekende computervaardigheden;<\/p>\\n<\/li>\\n<li>\\n<p>Goede typevaardigheden (minimaal 200 aanslagen per minuut)<\/p>\\n<\/li>\\n<li>\\n<p>Nauwkeurig, gestructureerd, flexibel en positief ingesteld;<\/p>\\n<\/li>\\n<li>\\n<p>Klantgericht en stressbestendig;<\/p>\\n<\/li>\\n<li>\\n<p>Beschikken over eigen smarttelefoon;<\/p>\\n<\/li>\\n<li>\\n<p>Beschikken over internet thuis (indien calamiteiten zich een keer voordoen en je van huis uit moet werken);<\/p>\\n<\/li>\\n<li>\\n<p>Verklaring van goed gedrag kunnen overleggen<\/p>\\n<\/li>\\n<li>\\n<p>Beschikbaar zijn maandag t\/m zondag tussen 03:00 AM en 21:00 PM (<strong>tenminste twee keer<\/strong> <strong>per week<\/strong> <strong>vanaf 03:00uur<\/strong> beschikbaar zijn en tenminste <strong>drie keer per week<\/strong> <strong>tot 21:00uur<\/strong> beschikbaar zijn)<\/p>\\n<\/li>\\n<li>\\n<p>Verplicht beschikbaar zijn in het weekend<\/p>\\n<\/li>\\n<li>\\n<p>Je wordt max 8.5 uur per dag ingeroosterd en maximaal 6 dagen per week.<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<h1><strong>Werktijden<\/strong><\/h1>\\n<ul>\\n<li>\\n<p>Eerst drie (3) weken training (betaald training) van maandag t\/m vrijdag van 07:00 tot 15:30uur.<\/p>\\n<\/li>\\n<li>\\n<p>Na de training verplicht beschikbaar zijn van maandag t\/m zondag tussen 03:00 en 21:00uur (minimale beschikbaarheid van 40uren per week opgeven)<\/p>\\n<\/li>\\n<li>\\n<p>Je zult minimaal 32uur per week en maximaal 40uur per week ingeroosterd worden<\/p>\\n<\/li>\\n<li>\\n<p>Alvorens je doorgestuurd kan worden naar de training, zal je eerst enkele vereiste instroomtoetsen moeten maken op kantoor bij afdeling Recruitment.<\/p>\\n<\/li>\\n<li>\\n<p>Indien de toetsen goed gemaakt zijn, zal je daarna ook een sollicitatiegesprek voeren met een teamcaptain van het project.<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<h1><strong>Wat wij bieden<\/strong><\/h1>\\n<ul>\\n<li>\\n<p>Een bruto uurloon van &euro;2.46 per uur (uitbetaling naar keuze in SRD of EURO).<br \/><br \/>Bij minimaal 6 maanden (aantoonbare) contactcenterervaring een hoger startloon<\/p>\\n<\/li>\\n<li>\\n<p>Reiskostenvergoeding van &euro;2.90 per werkdag<\/p>\\n<\/li>\\n<li>\\n<p>Onregelmatigheidstoelage van 50% op je uurloon, op de uren voor 06:00uur en een onregelmatigheidstoelage van 100% op je werkuren op zon- en nationale (Surinaamse) feestdagen.<\/p>\\n<\/li>\\n<li>\\n<p>Loyaliteitsbonus van &euro;50 bij 3, 6 en 12 maanden. Na een jaar indienst elke 6 maanden een loyaliteitsbonus van &euro;75<\/p>\\n<\/li>\\n<li>\\n<p>Referral bonus tot &euro;130 per aanbevolen kandidaat<\/p>\\n<\/li>\\n<li>\\n<p>Een prettige, informele en leerzame werkomgeving<\/p>\\n<\/li>\\n<li>\\n<p>Een full-time (betaald training) van 20 werkdagen<\/p>\\n<\/li>\\n<li>\\n<p>Doorlopend training en coaching<\/p>\\n<\/li>\\n<li>\\n<p>Doorgroeimogelijkheden<\/p>\\n<\/li>\\n<li>\\n<p>Volledige betaling van de ziektekostenverzekering <em>(Azpas Basis, 2de klasse ligging, zilver pakket)<\/em><\/p>\\n<\/li>\\n<li>\\n<p>Vakantiegeld (1 keer per jaar uitbetaald in de maand juli) (bruto 96% van je gemiddeld bruto maandloon)<\/p>\\n<\/li>\\n<li>\\n<p>Toegang tot onze online Concentrix University&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p aria-level=\\\"2\\\"><strong><span data-contrast=\\\"none\\\">Solliciteer direct!<\/span><\/strong><span data-ccp-props=\\\"{&quot;134245418&quot;:true,&quot;134245529&quot;:true,&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:200,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"none\\\">Spreekt deze functie jou aan? Klik dan gauw op <strong>\\\"apply now\\\"<\/strong> of <strong>\\\"solliciteer nu\\\"<\/strong> en volg de verdere stappen om direct te kunnen solliciteren. We kunnen niet wachten om met jou samen te werken!<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\",\"ats_external_id\":\"SR-93\",\"location\":\"Paramaribo, Suriname\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-14T15:00:35.484+02:00\",\"created_at\":\"2026-02-20T16:49:40.028+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-netherlands.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC85Mw?\",\"apply_url\":\"https:\/\/concentrix-netherlands.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC85Mw\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"nl\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-netherlands\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"8\",\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":\"1\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"377\",\"campaign_id\":\"626\",\"campaign_title\":\"VW | French | Katowice\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer service specialist in the automotive industry with French\",\"street\":null,\"address\":null,\"city\":\"Katowice\",\"state\":\"Silesian Voivodeship\",\"postal_code\":\"40\",\"region\":\"\u015al\u0105skie\",\"country\":\"Poland\",\"short_description\":\"Apply with Concentrix\",\"long_description\":\"<h2 data-pm-slice=\\\"1 3 []\\\"><strong>Your responsibilities:<\/strong><\/h2>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Responding to customer inquiries via phone, chat, and email, representing <strong>Volkswagen Group<\/strong> with professionalism and enthusiasm.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Maintain clear and accurate documentation of customer interactions, resolutions, and follow-ups in the CRM system.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Collaborate with colleagues to enhance the overall customer experience.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Staying updated on <strong>Volkswagen Group&rsquo;s<\/strong> latest offerings, policies, and services to provide customers with accurate and timely information.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Exhibit warmth and enthusiasm in every customer interaction<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Utilize your knowledge of automotive and digital products to troubleshoot and resolve issues effectively.<br \/>&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<h2><strong>Our requirements:<\/strong><\/h2>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>1+ years of experience in a call center or customer service role, preferably in the automotive industry.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Strong communication skills, with a minimum C1 level in French<\/p>\\n<\/li>\\n<li>Very good knowledge of English language, minimum B2 level for internal communication, documentation &amp; training.<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Excited about the opportunity to contribute to Volkswagen's continued success and growth in the automotive sector.<\/strong><\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>The ability to stay composed, tactful, and solution-focused when interacting with customers.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Strong attention to detail and organizational skills.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Excellent problem-solving skills and a creative, solution-oriented mindset.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>A passion for continuous learning and adapting to new technologies and processes at <strong>Volkswagen Group.<\/strong><\/p>\\n<\/li>\\n<\/ul>\\n<h2>Desired:<\/h2>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Experience with luxury brands<\/strong> and high-end customer relationships, particularly in the automotive sector.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Familiarity with CRM systems<\/strong><\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Interest in the automotive industry<\/strong>, with a passion for cars and<strong> Volkswagen Group&rsquo;s <\/strong>cutting-edge technology.<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<h2><strong>What we offer:<\/strong><\/h2>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Support the Volkswagen Group, a recognized name in the automotive industry known for its commitment to quality, innovation, and customer satisfaction<\/strong><\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Remote work from home<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Comprehensive benefits package, including a benefits system (MyBenefit), private healthcare, and life insurance.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Stable full-time employment based on an employment contract<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Receive fully paid training to ensure you&rsquo;re fully prepared for customer interactions, with continuous learning opportunities to grow your skills.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Team-building events to foster a collaborative work environment.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Team leader support at every stage of cooperation.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Grow your career while contributing to the future of luxury automotive experiences with<strong> Volkswagen Group.<\/strong><\/p>\\n<\/li>\\n<\/ul>\",\"ats_external_id\":\"PL-626\",\"location\":\"Katowice, \u015al\u0105skie\",\"job_type\":\"full_time\",\"salary\":\"6000\",\"salary_type\":\"monthly\",\"salary_currency\":\"PLN\",\"updated_at\":\"2026-09-30T10:14:18.531+02:00\",\"created_at\":\"2026-02-18T15:52:24.194+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82MjY?\",\"apply_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82MjY\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-poland\",\"internal_job_listing\":\"1\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"1\",\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"1\",\"auto_call\":\"0\",\"on_erp_listing\":\"0\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"378\",\"campaign_id\":\"621\",\"campaign_title\":\"Vonage | English | Szczecin\",\"campaign_type\":\"job_application\",\"job_title\":\"Sales Specialist with English Language Skills for US Market (m\/f)\",\"street\":null,\"address\":null,\"city\":\"Szczecin\",\"state\":\"West Pomeranian Voivodeship\",\"postal_code\":\"71\",\"region\":\"Zachodniopomorskie\",\"country\":\"Poland\",\"short_description\":\"Apply with Concentrix\",\"long_description\":\"<p><strong><span data-contrast=\\\"auto\\\">What You'll Do:<\/span><\/strong><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/p>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"1\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"1\\\" data-aria-level=\\\"1\\\"><strong><span data-contrast=\\\"auto\\\">Seal the Deal:<\/span><\/strong><span data-contrast=\\\"auto\\\">&nbsp;Identify&nbsp;and win over new customers, building long-term relationships along the way.<\/span><\/li>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"1\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"1\\\" data-aria-level=\\\"1\\\"><strong><span data-contrast=\\\"auto\\\">Pitch Perfect:<\/span><\/strong><span data-contrast=\\\"auto\\\">&nbsp;Deliver compelling sales presentations and negotiate in English like a pro.<\/span><\/li>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"1\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"1\\\" data-aria-level=\\\"1\\\"><strong><span data-contrast=\\\"auto\\\">Needs Navigator:<\/span><\/strong><span data-contrast=\\\"auto\\\">&nbsp;Understand customer needs and craft tailor-made offers that resonate.<\/span><\/li>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"1\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"1\\\" data-aria-level=\\\"1\\\"><strong><span data-contrast=\\\"auto\\\">Closer Extraordinaire:<\/span><\/strong><span data-contrast=\\\"auto\\\">&nbsp;Close deals and negotiate terms with finesse.<\/span><\/li>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"1\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"1\\\" data-aria-level=\\\"1\\\"><strong><span data-contrast=\\\"auto\\\">Collaborate &amp; Conquer:<\/span><\/strong><span data-contrast=\\\"auto\\\">&nbsp;Work closely with marketing and tech teams to ensure top-notch service.<\/span><\/li>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"1\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"1\\\" data-aria-level=\\\"1\\\"><strong><span data-contrast=\\\"auto\\\">Market Maven:<\/span><\/strong><span data-contrast=\\\"auto\\\">&nbsp;Stay ahead of the competition by keeping a pulse on market trends and opportunities.<\/span><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<p><strong><span data-contrast=\\\"auto\\\">What You Bring:<\/span><\/strong><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/p>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"2\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"1\\\" data-aria-level=\\\"1\\\"><strong><span data-contrast=\\\"auto\\\">Linguistic Prowess:<\/span><\/strong><span data-contrast=\\\"auto\\\"> Fluent in English, both spoken and written<\/span><\/li>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"2\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"1\\\" data-aria-level=\\\"1\\\"><strong><span data-contrast=\\\"auto\\\">Communication Skills:<\/span><\/strong><span data-contrast=\\\"auto\\\">&nbsp;Exceptional negotiation and interpersonal abilities.<\/span><\/li>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"2\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"1\\\" data-aria-level=\\\"1\\\"><strong><span data-contrast=\\\"auto\\\">Self-Starter:<\/span><\/strong><span data-contrast=\\\"auto\\\">&nbsp;Proactive, independent, and&nbsp;a team&nbsp;player.<\/span><\/li>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"2\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"1\\\" data-aria-level=\\\"1\\\"><strong><span data-contrast=\\\"auto\\\">Student-Friendly:<\/span><\/strong><span data-contrast=\\\"auto\\\">&nbsp;Great opportunity&nbsp;for students looking to gain professional experience.<\/span><\/li>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"2\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"1\\\" data-aria-level=\\\"1\\\"><strong><span data-contrast=\\\"auto\\\">Industry Insight:<\/span><\/strong><span data-contrast=\\\"auto\\\">&nbsp;Experience in telecommunications or IT is a plus.<\/span><\/li>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"2\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"1\\\" data-aria-level=\\\"1\\\"><strong>US Market Orientation<\/strong>: Availability to work onsite from our office in Szczecin during night hours (until 1 AM).<\/li>\\n<\/ul>\\n<p><strong><span data-contrast=\\\"auto\\\">What We Offer:<\/span><\/strong><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/p>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"3\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"1\\\" data-aria-level=\\\"1\\\"><strong><span data-contrast=\\\"auto\\\">Competitive Pay:<\/span><\/strong><span data-contrast=\\\"auto\\\"> Attractive base salary with a performance-based bonus system (up to 4000 PLN)<\/span><\/li>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"3\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"1\\\" data-aria-level=\\\"1\\\"><strong><span data-contrast=\\\"auto\\\">Growth Opportunities:<\/span><\/strong><span data-contrast=\\\"auto\\\">&nbsp;Access to professional development and training.<\/span><\/li>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"3\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"1\\\" data-aria-level=\\\"1\\\"><strong><span data-contrast=\\\"auto\\\">Dynamic Environment:<\/span><\/strong><span data-contrast=\\\"auto\\\">&nbsp;Be part of a vibrant, international team.<\/span><\/li>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"3\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"1\\\" data-aria-level=\\\"1\\\"><strong><span data-contrast=\\\"auto\\\">Supportive Culture:<\/span><\/strong><span data-contrast=\\\"auto\\\">&nbsp;Work in a friendly atmosphere with experienced colleagues.<\/span><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\",\"ats_external_id\":\"PL-621\",\"location\":\"Szczecin, Zachodniopomorskie\",\"job_type\":\"full_time\",\"salary\":\"32.68\",\"salary_type\":\"hourly\",\"salary_currency\":\"PLN\",\"updated_at\":\"2026-09-28T11:38:21.847+02:00\",\"created_at\":\"2026-02-18T10:18:36.506+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82MjE?\",\"apply_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82MjE\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-poland\",\"internal_job_listing\":\"1\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"1\",\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"1\",\"auto_call\":\"0\",\"on_erp_listing\":\"0\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"163\",\"campaign_id\":\"588\",\"campaign_title\":\"CAK\/ Dutch\/ Sofia\/ in NL\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Care Coordinator with Dutch\",\"street\":null,\"address\":null,\"city\":\"Sofia\",\"state\":\"Sofia City Province\",\"postal_code\":\"\",\"region\":\"Sofia\",\"country\":\"Bulgaria\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p><strong>Wij zoeken jou!<\/strong><\/p>\\n<p><strong>Een gloednieuwe kans wacht op je!<\/strong><\/p>\\n<p>Ben je gepassioneerd over het leveren van uitstekende klantenservice in een dynamische omgeving en zoek je een plek waar jouw vaardigheden echt een verschil kunnen maken? Dan hebben wij de perfecte functie voor je!<\/p>\\n<p><strong>Functieomschrijving:<\/strong><\/p>\\n<p>Kruip in de rol van Klantenserviceco&ouml;rdinator en draag bij aan onze missie in het beheer van belangrijke regelingen zoals de Zorgverzekeringswet (Zvw), de Sociale Ondersteuningswet (Wmo) en de Wet Langdurige Zorg (Wlz) Je behandelt belangrijke vragen en hebt direct invloed op de klanttevredenheid en de kwaliteit van de dienstverlening.<\/p>\\n<p><strong>Belangrijkste verantwoordelijkheden:<\/strong><\/p>\\n<ul>\\n<li>Klantcontact: Telefoongesprekken afhandelen over openstaande saldi, automatische incasso's en wijzigingen in de regelingen voor Wmo en Wlz<\/li>\\n<li>Effici&euml;nte verwerking: Schriftelijke verzoeken voor updates van rekeninggegevens verwerken en zorg dragen voor het verwerken van automatische incasso's<\/li>\\n<li>Uitstekende service leveren: Klantenservice van topkwaliteit bieden en een hoge mate van administratieve nauwkeurigheid hanteren<\/li>\\n<\/ul>\\n<p><strong>Ideale kandidaat:<\/strong><\/p>\\n<ul>\\n<li>Uitstekende taalvaardigheid: Vloeiend Nederlands (zowel mondeling als schriftelijk) en een goede beheersing van het Engels<\/li>\\n<li>Uitzonderlijke communicatieve vaardigheden: het vermogen om idee&euml;n helder en boeiend over te brengen.<\/li>\\n<li>Technisch onderlegd: je bent vertrouwd met diverse computerprogramma's en -tools<\/li>\\n<li>Georganiseerd en analytisch: besluitvaardigheid en analytische vermogen helpt je om op de zaken vooruit te lopen<\/li>\\n<li>Klantgerichte houding: &nbsp;een positieve instelling en focus op het leveren van uitstekende klanttevredenheid<\/li>\\n<li>Waardevolle ervaring: Hoewel eerdere ervaring een \u200b\u200bpluspunt is, is leergierigheid en de wil om te groeien iets wat voor ons echt telt<\/li>\\n<\/ul>\\n<p><strong>Wat bieden wij u? Wij:<\/strong><\/p>\\n<ul>\\n<li>Concurrerend salaris<\/li>\\n<li>Standaard werktijden<\/li>\\n<li>Gunstige kantoorlocatie, dicht bij bushaltes en de metro<\/li>\\n<li>Uitgebreide initi&euml;le training en onboarding (volledig door ons betaald)<\/li>\\n<li>Professionele ontwikkelings- en loopbaanbegeleidingsprogramma's om de stappen in de gewenste ontwikkeling in kaart te brengen<\/li>\\n<li>Initiatieven voor gezondheid en welzijn<\/li>\\n<li>Verhuisvergoeding indien nodig (accommodatie en reiskosten)<\/li>\\n<li>Enkele van de extra voordelen zijn: ziektekosten- en levensverzekering, multisportpas, reiskostenvergoeding, bonus voor belangrijke levensgebeurtenissen, extra betaald verlof voor opleidingen, kortingen voor medewerkers, bedrijfsevenementen en nog veel meer<\/li>\\n<li>U waardeert onze waarden van erkenning, integriteit, eenheid en betrokkenheid, en u bent enthousiast om ook het \\\"wow\\\"-effect te cre&euml;ren. Meer dan uw achtergrond, zijn het uw motivatie en persoonlijkheid die ervoor zorgen dat u deel uitmaakt van onze leuke community.<\/li>\\n<\/ul>\\n<p><strong><em><span style=\\\"background-color: #ffffff;\\\">Voor expats is wonen in Sofia bijzonder eenvoudig. De stad heeft een groot aanbod aan betaalbare, vaak gemeubileerde appartementen, waardoor je snel en zonder gedoe een geschikte woning vindt<\/span><\/em><\/strong><\/p>\\n<p>Let op: niet-EU ingezetenen moeten een geldige werkvergunning in Bulgarije hebben om in aanmerking te komen voor een baan.<\/p>\\n<p><strong><em>Concentrix<\/em><\/strong><strong> <em>Bulgaria is an equal-opportunity employer.<\/em><\/strong><\/p>\\n<p><strong><em>Concentrix considers diversity a fundamental resource and offers everyone accesses to employment opportunities, regardless of gender, age, religion, ethnicity, or any other classification protected by applicable national laws.<\/em><\/strong><\/p>\\n<p>Know someone perfect for this role? Refer a friend and earn an exciting reward when they join our team!<\/p>\\n<p><a href=\\\"..\/..\/..\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMDc\\\">External Referral Program - Bulgaria<\/a><\/p>\",\"ats_external_id\":\"BG-588\",\"location\":\"Sofia, Sofia\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-09-21T12:19:27.736+03:00\",\"created_at\":\"2026-02-17T13:15:24.379+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81ODg?\",\"apply_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81ODg\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-bulgaria\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":\"1\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"488\",\"campaign_id\":\"2918\",\"campaign_title\":\"GTM - Hebrew - Cairo\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Advisor \u2013 Hebrew Speakers - Cairo\",\"street\":null,\"address\":null,\"city\":\"Cairo\",\"state\":\"Cairo Governorate\",\"postal_code\":null,\"region\":\"Cairo\",\"country\":\"Egypt\",\"short_description\":\"Join Concentrix Today!\",\"long_description\":\"<p>Advisor I, Blended Support position interfaces with customers via inbound calls\/chats\/emails, outbound calls\/chats\/emails, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding clients&rsquo; products or services.<\/p>\\n<p>&nbsp;<\/p>\\n<p>Exploring this vacancy gives you the opportunity to discover and apply across multiple sectors, including Customer Service, Technical Support, Sales, Banking, Retail, and Telecommunications, with the flexibility to select programs that align with your skills, interests, and career goals.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>In this role, you'll:<\/strong><\/p>\\n<p>&middot; Be the friendly voice of major clients, delivering high-quality support via phone, email, and chat.<\/p>\\n<p>&middot; Assist customers with inquiries, order processing, troubleshooting, and guidance.<\/p>\\n<p>&middot; Build deep product and service knowledge to deliver confident and accurate support.<\/p>\\n<p>&middot; Handle customer issues with patience, professionalism, and a solution-oriented mindset.<\/p>\\n<p>&middot; Create positive customer experiences through personalized assistance and clear communication.<\/p>\\n<p>&middot; Collaborate within a dynamic and supportive team to achieve shared service and performance goals.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Essential Functions \/ Core Responsibilities:<\/strong><\/p>\\n<p>&middot; Ensure service delivery meets contractual Key Performance Indicators (KPIs).<\/p>\\n<p>&middot; Clarify customer requirements using effective probing and decision-support tools.<\/p>\\n<p>&middot; Listen attentively, demonstrate empathy, and build strong customer rapport.<\/p>\\n<p>&middot; Greet customers in a courteous, friendly, and professional manner following agreed procedures.<\/p>\\n<p>&middot; Maintain working knowledge of client products and services.<\/p>\\n<p>&middot; Prepare complete and accurate documentation, including account notations.<\/p>\\n<p>&middot; Participate in initiatives aimed at improving customer satisfaction and business performance.<\/p>\\n<p>&middot; Identify opportunities to offer additional products or services when appropriate.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Candidate Profile:<\/strong><\/p>\\n<p>&middot; Proficiency in Hebrew&nbsp;and English, both written and verbal.<\/p>\\n<p>&middot; High school diploma required; relevant experience is an advantage.<\/p>\\n<p>&middot; Excellent communication, interpersonal, and customer engagement skills.<\/p>\\n<p>&middot; Comfortable working in a fast-paced, performance-driven environment.<\/p>\\n<p>&middot; Strong multitasking, prioritization, and adaptability skills.<\/p>\\n<p>&middot; Basic computer skills and system navigation capability.<\/p>\\n<p>&middot; Ability to work independently and collaboratively within a team.<\/p>\\n<p>&middot; Detail-oriented, dependable, and professional.<\/p>\\n<p>&middot; Patient, composed, and solution-oriented in all customer interactions.<\/p>\\n<p>&middot; Flexible to work rotating shifts as required.<\/p>\\n<p>&middot; Strong problem-solving and analytical skills with a customer-centric mindset.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Career Framework Role:<\/strong><\/p>\\n<p>Each program requires a foundational skill set and product-specific knowledge to perform routine tasks within clearly defined processes. 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They are not intended to be an exhaustive list of all responsibilities, duties, or skills.<\/p>\\n<p>Concentrix is an equal-opportunity employer and considers all qualified applicants based on role requirements and business needs.<\/p>\",\"ats_external_id\":\"EG-2918\",\"location\":\"Cairo, Cairo\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-14T03:59:18.588+04:00\",\"created_at\":\"2026-02-17T11:17:53.580+04:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-met1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yOTE4?\",\"apply_url\":\"https:\/\/concentrix-met1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yOTE4\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-met1\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"12\",\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"3\",\"auto_call\":\"0\",\"on_erp_listing\":\"1\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"489\",\"campaign_id\":\"2917\",\"campaign_title\":\"GTM - Turkish - Cairo\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Advisor \u2013 Turkish Speakers - Cairo\",\"street\":null,\"address\":null,\"city\":\"Cairo\",\"state\":\"Cairo Governorate\",\"postal_code\":null,\"region\":\"Cairo\",\"country\":\"Egypt\",\"short_description\":\"Join Concentrix Today!\",\"long_description\":\"<p>Advisor I, Blended Support position interfaces with customers via inbound calls\/chats\/emails, outbound calls\/chats\/emails, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding clients&rsquo; products or services.<\/p>\\n<p>&nbsp;<\/p>\\n<p>Exploring this vacancy gives you the opportunity to discover and apply across multiple sectors, including Customer Service, Technical Support, Sales, Banking, Retail, and Telecommunications, with the flexibility to select programs that align with your skills, interests, and career goals.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>In this role, you'll:<\/strong><\/p>\\n<p>&middot; Be the friendly voice of major clients, delivering high-quality support via phone, email, and chat.<\/p>\\n<p>&middot; Assist customers with inquiries, order processing, troubleshooting, and guidance.<\/p>\\n<p>&middot; Build deep product and service knowledge to deliver confident and accurate support.<\/p>\\n<p>&middot; Handle customer issues with patience, professionalism, and a solution-oriented mindset.<\/p>\\n<p>&middot; Create positive customer experiences through personalized assistance and clear communication.<\/p>\\n<p>&middot; Collaborate within a dynamic and supportive team to achieve shared service and performance goals.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Essential Functions \/ Core Responsibilities:<\/strong><\/p>\\n<p>&middot; Ensure service delivery meets contractual Key Performance Indicators (KPIs).<\/p>\\n<p>&middot; Clarify customer requirements using effective probing and decision-support tools.<\/p>\\n<p>&middot; Listen attentively, demonstrate empathy, and build strong customer rapport.<\/p>\\n<p>&middot; Greet customers in a courteous, friendly, and professional manner following agreed procedures.<\/p>\\n<p>&middot; Maintain working knowledge of client products and services.<\/p>\\n<p>&middot; Prepare complete and accurate documentation, including account notations.<\/p>\\n<p>&middot; Participate in initiatives aimed at improving customer satisfaction and business performance.<\/p>\\n<p>&middot; Identify opportunities to offer additional products or services when appropriate.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Candidate Profile:<\/strong><\/p>\\n<p>&middot; Proficiency in Turkish&nbsp; and English, both written and verbal.<\/p>\\n<p>&middot; High school diploma required; relevant experience is an advantage.<\/p>\\n<p>&middot; Excellent communication, interpersonal, and customer engagement skills.<\/p>\\n<p>&middot; Comfortable working in a fast-paced, performance-driven environment.<\/p>\\n<p>&middot; Strong multitasking, prioritization, and adaptability skills.<\/p>\\n<p>&middot; Basic computer skills and system navigation capability.<\/p>\\n<p>&middot; Ability to work independently and collaboratively within a team.<\/p>\\n<p>&middot; Detail-oriented, dependable, and professional.<\/p>\\n<p>&middot; Patient, composed, and solution-oriented in all customer interactions.<\/p>\\n<p>&middot; Flexible to work rotating shifts as required.<\/p>\\n<p>&middot; Strong problem-solving and analytical skills with a customer-centric mindset.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Career Framework Role:<\/strong><\/p>\\n<p>Each program requires a foundational skill set and product-specific knowledge to perform routine tasks within clearly defined processes. The role operates under close supervision, with structured procedures, supporting continuous learning and performance development.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>What We Offer:<\/strong><\/p>\\n<p>&middot; Competitive Salary<\/p>\\n<p>&middot; Transportation Provided<\/p>\\n<p>&middot; Medical &amp; Social Insurance<\/p>\\n<p>&middot; Fast track for promotions within 6 months<\/p>\\n<p>&middot; Exposure to multiple sectors (Customer Service, Technical Support, Sales, Banking, Retail, Telecommunications)<\/p>\\n<p>&middot; Supportive, inclusive, and growth-focused work environment<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Additional Information:<\/strong><\/p>\\n<p>Program requirements, responsibilities, and expectations may vary based on operational needs, language support, and client programs.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Disclaimer:<\/strong><\/p>\\n<p>The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this role. They are not intended to be an exhaustive list of all responsibilities, duties, or skills.<\/p>\\n<p>Concentrix is an equal-opportunity employer and considers all qualified applicants based on role requirements and business needs.<\/p>\",\"ats_external_id\":\"EG-2917\",\"location\":\"Cairo, Cairo\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-16T03:59:17.197+04:00\",\"created_at\":\"2026-02-17T11:16:32.921+04:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-met1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yOTE3?\",\"apply_url\":\"https:\/\/concentrix-met1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yOTE3\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-met1\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"11\",\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"3\",\"auto_call\":\"0\",\"on_erp_listing\":\"1\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"490\",\"campaign_id\":\"2916\",\"campaign_title\":\"GTM - Russian - Cairo\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Advisor \u2013 Russian Speakers - Cairo\",\"street\":null,\"address\":null,\"city\":\"Cairo\",\"state\":\"Cairo Governorate\",\"postal_code\":null,\"region\":\"Cairo\",\"country\":\"Egypt\",\"short_description\":\"Join Concentrix Today!\",\"long_description\":\"<p>Advisor I, Blended Support position interfaces with customers via inbound calls\/chats\/emails, outbound calls\/chats\/emails, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding clients&rsquo; products or services.<\/p>\\n<p>&nbsp;<\/p>\\n<p>Exploring this vacancy gives you the opportunity to discover and apply across multiple sectors, including Customer Service, Technical Support, Sales, Banking, Retail, and Telecommunications, with the flexibility to select programs that align with your skills, interests, and career goals.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>In this role, you'll:<\/strong><\/p>\\n<p>&middot; Be the friendly voice of major clients, delivering high-quality support via phone, email, and chat.<\/p>\\n<p>&middot; Assist customers with inquiries, order processing, troubleshooting, and guidance.<\/p>\\n<p>&middot; Build deep product and service knowledge to deliver confident and accurate support.<\/p>\\n<p>&middot; Handle customer issues with patience, professionalism, and a solution-oriented mindset.<\/p>\\n<p>&middot; Create positive customer experiences through personalized assistance and clear communication.<\/p>\\n<p>&middot; Collaborate within a dynamic and supportive team to achieve shared service and performance goals.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Essential Functions \/ Core Responsibilities:<\/strong><\/p>\\n<p>&middot; Ensure service delivery meets contractual Key Performance Indicators (KPIs).<\/p>\\n<p>&middot; Clarify customer requirements using effective probing and decision-support tools.<\/p>\\n<p>&middot; Listen attentively, demonstrate empathy, and build strong customer rapport.<\/p>\\n<p>&middot; Greet customers in a courteous, friendly, and professional manner following agreed procedures.<\/p>\\n<p>&middot; Maintain working knowledge of client products and services.<\/p>\\n<p>&middot; Prepare complete and accurate documentation, including account notations.<\/p>\\n<p>&middot; Participate in initiatives aimed at improving customer satisfaction and business performance.<\/p>\\n<p>&middot; Identify opportunities to offer additional products or services when appropriate.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Candidate Profile:<\/strong><\/p>\\n<p>&middot; Proficiency in Russian&nbsp;and English, both written and verbal.<\/p>\\n<p>&middot; High school diploma required; relevant experience is an advantage.<\/p>\\n<p>&middot; Excellent communication, interpersonal, and customer engagement skills.<\/p>\\n<p>&middot; Comfortable working in a fast-paced, performance-driven environment.<\/p>\\n<p>&middot; Strong multitasking, prioritization, and adaptability skills.<\/p>\\n<p>&middot; Basic computer skills and system navigation capability.<\/p>\\n<p>&middot; Ability to work independently and collaboratively within a team.<\/p>\\n<p>&middot; Detail-oriented, dependable, and professional.<\/p>\\n<p>&middot; Patient, composed, and solution-oriented in all customer interactions.<\/p>\\n<p>&middot; Flexible to work rotating shifts as required.<\/p>\\n<p>&middot; Strong problem-solving and analytical skills with a customer-centric mindset.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Career Framework Role:<\/strong><\/p>\\n<p>Each program requires a foundational skill set and product-specific knowledge to perform routine tasks within clearly defined processes. 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This position provides customer service support and resolution of routine problems regarding clients&rsquo; products or services.<\/p>\\n<p>&nbsp;<\/p>\\n<p>Exploring this vacancy gives you the opportunity to discover and apply across multiple sectors, including Customer Service, Technical Support, Sales, Banking, Retail, and Telecommunications, with the flexibility to select programs that align with your skills, interests, and career goals.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>In this role, you'll:<\/strong><\/p>\\n<p>&middot; Be the friendly voice of major clients, delivering high-quality support via phone, email, and chat.<\/p>\\n<p>&middot; Assist customers with inquiries, order processing, troubleshooting, and guidance.<\/p>\\n<p>&middot; Build deep product and service knowledge to deliver confident and accurate support.<\/p>\\n<p>&middot; Handle customer issues with patience, professionalism, and a solution-oriented mindset.<\/p>\\n<p>&middot; Create positive customer experiences through personalized assistance and clear communication.<\/p>\\n<p>&middot; Collaborate within a dynamic and supportive team to achieve shared service and performance goals.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Essential Functions \/ Core Responsibilities:<\/strong><\/p>\\n<p>&middot; Ensure service delivery meets contractual Key Performance Indicators (KPIs).<\/p>\\n<p>&middot; Clarify customer requirements using effective probing and decision-support tools.<\/p>\\n<p>&middot; Listen attentively, demonstrate empathy, and build strong customer rapport.<\/p>\\n<p>&middot; Greet customers in a courteous, friendly, and professional manner following agreed procedures.<\/p>\\n<p>&middot; Maintain working knowledge of client products and services.<\/p>\\n<p>&middot; Prepare complete and accurate documentation, including account notations.<\/p>\\n<p>&middot; Participate in initiatives aimed at improving customer satisfaction and business performance.<\/p>\\n<p>&middot; Identify opportunities to offer additional products or services when appropriate.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Candidate Profile:<\/strong><\/p>\\n<p>&middot; Proficiency in Portuguese&nbsp;and English, both written and verbal.<\/p>\\n<p>&middot; High school diploma required; relevant experience is an advantage.<\/p>\\n<p>&middot; Excellent communication, interpersonal, and customer engagement skills.<\/p>\\n<p>&middot; Comfortable working in a fast-paced, performance-driven environment.<\/p>\\n<p>&middot; Strong multitasking, prioritization, and adaptability skills.<\/p>\\n<p>&middot; Basic computer skills and system navigation capability.<\/p>\\n<p>&middot; Ability to work independently and collaboratively within a team.<\/p>\\n<p>&middot; Detail-oriented, dependable, and professional.<\/p>\\n<p>&middot; Patient, composed, and solution-oriented in all customer interactions.<\/p>\\n<p>&middot; Flexible to work rotating shifts as required.<\/p>\\n<p>&middot; Strong problem-solving and analytical skills with a customer-centric mindset.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Career Framework Role:<\/strong><\/p>\\n<p>Each program requires a foundational skill set and product-specific knowledge to perform routine tasks within clearly defined processes. 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They are not intended to be an exhaustive list of all responsibilities, duties, or skills.<\/p>\\n<p>Concentrix is an equal-opportunity employer and considers all qualified applicants based on role requirements and business needs.<\/p>\",\"ats_external_id\":\"EG-2915\",\"location\":\"Cairo, Cairo\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-08-26T03:59:26.730+04:00\",\"created_at\":\"2026-02-16T20:37:52.513+04:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-met1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yOTE1?\",\"apply_url\":\"https:\/\/concentrix-met1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yOTE1\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-met1\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"8\",\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"3\",\"auto_call\":\"0\",\"on_erp_listing\":\"1\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"492\",\"campaign_id\":\"2914\",\"campaign_title\":\"GTM - Arabic - Hurghada\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Advisor \u2013 Arabic Speakers - Hurghada\",\"street\":null,\"address\":null,\"city\":\"Hurghada\",\"state\":\"Red Sea Governorate\",\"postal_code\":null,\"region\":\"Hurghada\",\"country\":\"Egypt\",\"short_description\":\"Join Concentrix Today!\",\"long_description\":\"<p>Advisor I, Blended Support position interfaces with customers via inbound calls\/chats\/emails, outbound calls\/chats\/emails, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding clients&rsquo; products or services.<\/p>\\n<p>&nbsp;<\/p>\\n<p>Exploring this vacancy gives you the opportunity to discover and apply across multiple sectors, including Customer Service, Technical Support, Sales, Banking, Retail, and Telecommunications, with the flexibility to select programs that align with your skills, interests, and career goals.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>In this role, you'll:<\/strong><\/p>\\n<p>&middot; Be the friendly voice of major clients, delivering high-quality support via phone, email, and chat.<\/p>\\n<p>&middot; Assist customers with inquiries, order processing, troubleshooting, and guidance.<\/p>\\n<p>&middot; Build deep product and service knowledge to deliver confident and accurate support.<\/p>\\n<p>&middot; Handle customer issues with patience, professionalism, and a solution-oriented mindset.<\/p>\\n<p>&middot; Create positive customer experiences through personalized assistance and clear communication.<\/p>\\n<p>&middot; Collaborate within a dynamic and supportive team to achieve shared service and performance goals.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Essential Functions \/ Core Responsibilities:<\/strong><\/p>\\n<p>&middot; Ensure service delivery meets contractual Key Performance Indicators (KPIs).<\/p>\\n<p>&middot; Clarify customer requirements using effective probing and decision-support tools.<\/p>\\n<p>&middot; Listen attentively, demonstrate empathy, and build strong customer rapport.<\/p>\\n<p>&middot; Greet customers in a courteous, friendly, and professional manner following agreed procedures.<\/p>\\n<p>&middot; Maintain working knowledge of client products and services.<\/p>\\n<p>&middot; Prepare complete and accurate documentation, including account notations.<\/p>\\n<p>&middot; Participate in initiatives aimed at improving customer satisfaction and business performance.<\/p>\\n<p>&middot; Identify opportunities to offer additional products or services when appropriate.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Candidate Profile:<\/strong><\/p>\\n<p>&middot; Proficiency in Arabic&nbsp;and English, both written and verbal.<\/p>\\n<p>&middot; High school diploma required; relevant experience is an advantage.<\/p>\\n<p>&middot; Excellent communication, interpersonal, and customer engagement skills.<\/p>\\n<p>&middot; Comfortable working in a fast-paced, performance-driven environment.<\/p>\\n<p>&middot; Strong multitasking, prioritization, and adaptability skills.<\/p>\\n<p>&middot; Basic computer skills and system navigation capability.<\/p>\\n<p>&middot; Ability to work independently and collaboratively within a team.<\/p>\\n<p>&middot; Detail-oriented, dependable, and professional.<\/p>\\n<p>&middot; Patient, composed, and solution-oriented in all customer interactions.<\/p>\\n<p>&middot; Flexible to work rotating shifts as required.<\/p>\\n<p>&middot; Strong problem-solving and analytical skills with a customer-centric mindset.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Career Framework Role:<\/strong><\/p>\\n<p>Each program requires a foundational skill set and product-specific knowledge to perform routine tasks within clearly defined processes. The role operates under close supervision, with structured procedures, supporting continuous learning and performance development.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>What We Offer:<\/strong><\/p>\\n<p>&middot; Competitive Salary<\/p>\\n<p>&middot; Transportation Provided<\/p>\\n<p>&middot; Medical &amp; Social Insurance<\/p>\\n<p>&middot; Fast track for promotions within 6 months<\/p>\\n<p>&middot; Exposure to multiple sectors (Customer Service, Technical Support, Sales, Banking, Retail, Telecommunications)<\/p>\\n<p>&middot; Supportive, inclusive, and growth-focused work environment<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Additional Information:<\/strong><\/p>\\n<p>Program requirements, responsibilities, and expectations may vary based on operational needs, language support, and client programs.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Disclaimer:<\/strong><\/p>\\n<p>The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this role. They are not intended to be an exhaustive list of all responsibilities, duties, or skills.<\/p>\\n<p>Concentrix is an equal-opportunity employer and considers all qualified applicants based on role requirements and business needs.<\/p>\",\"ats_external_id\":\"EG-2914\",\"location\":\"Hurghada, Hurghada\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-21T03:59:17.645+04:00\",\"created_at\":\"2026-02-16T20:35:51.908+04:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-met1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yOTE0?\",\"apply_url\":\"https:\/\/concentrix-met1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yOTE0\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-met1\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"7\",\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"3\",\"auto_call\":\"0\",\"on_erp_listing\":\"1\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"493\",\"campaign_id\":\"2911\",\"campaign_title\":\"GTM - German - Hurghada\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Advisor \u2013 German Speakers - Hurghada\",\"street\":null,\"address\":null,\"city\":\"Hurghada\",\"state\":\"Red Sea Governorate\",\"postal_code\":null,\"region\":\"Hurghada\",\"country\":\"Egypt\",\"short_description\":\"Join Concentrix Today!\",\"long_description\":\"<p>Advisor I, Blended Support position interfaces with customers via inbound calls\/chats\/emails, outbound calls\/chats\/emails, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding clients&rsquo; products or services.<\/p>\\n<p>&nbsp;<\/p>\\n<p>Exploring this vacancy gives you the opportunity to discover and apply across multiple sectors, including Customer Service, Technical Support, Sales, Banking, Retail, and Telecommunications, with the flexibility to select programs that align with your skills, interests, and career goals.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>In this role, you'll:<\/strong><\/p>\\n<p>&middot; Be the friendly voice of major clients, delivering high-quality support via phone, email, and chat.<\/p>\\n<p>&middot; Assist customers with inquiries, order processing, troubleshooting, and guidance.<\/p>\\n<p>&middot; Build deep product and service knowledge to deliver confident and accurate support.<\/p>\\n<p>&middot; Handle customer issues with patience, professionalism, and a solution-oriented mindset.<\/p>\\n<p>&middot; Create positive customer experiences through personalized assistance and clear communication.<\/p>\\n<p>&middot; Collaborate within a dynamic and supportive team to achieve shared service and performance goals.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Essential Functions \/ Core Responsibilities:<\/strong><\/p>\\n<p>&middot; Ensure service delivery meets contractual Key Performance Indicators (KPIs).<\/p>\\n<p>&middot; Clarify customer requirements using effective probing and decision-support tools.<\/p>\\n<p>&middot; Listen attentively, demonstrate empathy, and build strong customer rapport.<\/p>\\n<p>&middot; Greet customers in a courteous, friendly, and professional manner following agreed procedures.<\/p>\\n<p>&middot; Maintain working knowledge of client products and services.<\/p>\\n<p>&middot; Prepare complete and accurate documentation, including account notations.<\/p>\\n<p>&middot; Participate in initiatives aimed at improving customer satisfaction and business performance.<\/p>\\n<p>&middot; Identify opportunities to offer additional products or services when appropriate.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Candidate Profile:<\/strong><\/p>\\n<p>&middot; Proficiency in German&nbsp;and English, both written and verbal.<\/p>\\n<p>&middot; High school diploma required; relevant experience is an advantage.<\/p>\\n<p>&middot; Excellent communication, interpersonal, and customer engagement skills.<\/p>\\n<p>&middot; Comfortable working in a fast-paced, performance-driven environment.<\/p>\\n<p>&middot; Strong multitasking, prioritization, and adaptability skills.<\/p>\\n<p>&middot; Basic computer skills and system navigation capability.<\/p>\\n<p>&middot; Ability to work independently and collaboratively within a team.<\/p>\\n<p>&middot; Detail-oriented, dependable, and professional.<\/p>\\n<p>&middot; Patient, composed, and solution-oriented in all customer interactions.<\/p>\\n<p>&middot; Flexible to work rotating shifts as required.<\/p>\\n<p>&middot; Strong problem-solving and analytical skills with a customer-centric mindset.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Career Framework Role:<\/strong><\/p>\\n<p>Each program requires a foundational skill set and product-specific knowledge to perform routine tasks within clearly defined processes. The role operates under close supervision, with structured procedures, supporting continuous learning and performance development.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>What We Offer:<\/strong><\/p>\\n<p>&middot; Competitive Salary<\/p>\\n<p>&middot; Transportation Provided<\/p>\\n<p>&middot; Medical &amp; Social Insurance<\/p>\\n<p>&middot; Fast track for promotions within 6 months<\/p>\\n<p>&middot; Exposure to multiple sectors (Customer Service, Technical Support, Sales, Banking, Retail, Telecommunications)<\/p>\\n<p>&middot; Supportive, inclusive, and growth-focused work environment<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Additional Information:<\/strong><\/p>\\n<p>Program requirements, responsibilities, and expectations may vary based on operational needs, language support, and client programs.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Disclaimer:<\/strong><\/p>\\n<p>The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this role. They are not intended to be an exhaustive list of all responsibilities, duties, or skills.<\/p>\\n<p>Concentrix is an equal-opportunity employer and considers all qualified applicants based on role requirements and business needs.<\/p>\",\"ats_external_id\":\"EG-2911\",\"location\":\"Hurghada, Hurghada\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-19T03:59:15.930+04:00\",\"created_at\":\"2026-02-16T20:30:48.063+04:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-met1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yOTEx?\",\"apply_url\":\"https:\/\/concentrix-met1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yOTEx\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-met1\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"5\",\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"3\",\"auto_call\":\"0\",\"on_erp_listing\":\"1\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"494\",\"campaign_id\":\"2910\",\"campaign_title\":\"GTM - German - Alexandria\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Advisor \u2013 German Speakers - Alexandria\",\"street\":null,\"address\":null,\"city\":\"Alexandria\",\"state\":\"Alexandria Governorate\",\"postal_code\":null,\"region\":\"Alexandria\",\"country\":\"Egypt\",\"short_description\":\"Join Concentrix Today!\",\"long_description\":\"<p>Advisor I, Blended Support position interfaces with customers via inbound calls\/chats\/emails, outbound calls\/chats\/emails, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding clients&rsquo; products or services.<\/p>\\n<p>&nbsp;<\/p>\\n<p>Exploring this vacancy gives you the opportunity to discover and apply across multiple sectors, including Customer Service, Technical Support, Sales, Banking, Retail, and Telecommunications, with the flexibility to select programs that align with your skills, interests, and career goals.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>In this role, you'll:<\/strong><\/p>\\n<p>&middot; Be the friendly voice of major clients, delivering high-quality support via phone, email, and chat.<\/p>\\n<p>&middot; Assist customers with inquiries, order processing, troubleshooting, and guidance.<\/p>\\n<p>&middot; Build deep product and service knowledge to deliver confident and accurate support.<\/p>\\n<p>&middot; Handle customer issues with patience, professionalism, and a solution-oriented mindset.<\/p>\\n<p>&middot; Create positive customer experiences through personalized assistance and clear communication.<\/p>\\n<p>&middot; Collaborate within a dynamic and supportive team to achieve shared service and performance goals.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Essential Functions \/ Core Responsibilities:<\/strong><\/p>\\n<p>&middot; Ensure service delivery meets contractual Key Performance Indicators (KPIs).<\/p>\\n<p>&middot; Clarify customer requirements using effective probing and decision-support tools.<\/p>\\n<p>&middot; Listen attentively, demonstrate empathy, and build strong customer rapport.<\/p>\\n<p>&middot; Greet customers in a courteous, friendly, and professional manner following agreed procedures.<\/p>\\n<p>&middot; Maintain working knowledge of client products and services.<\/p>\\n<p>&middot; Prepare complete and accurate documentation, including account notations.<\/p>\\n<p>&middot; Participate in initiatives aimed at improving customer satisfaction and business performance.<\/p>\\n<p>&middot; Identify opportunities to offer additional products or services when appropriate.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Candidate Profile:<\/strong><\/p>\\n<p>&middot; Proficiency in German&nbsp;and English, both written and verbal.<\/p>\\n<p>&middot; High school diploma required; relevant experience is an advantage.<\/p>\\n<p>&middot; Excellent communication, interpersonal, and customer engagement skills.<\/p>\\n<p>&middot; Comfortable working in a fast-paced, performance-driven environment.<\/p>\\n<p>&middot; Strong multitasking, prioritization, and adaptability skills.<\/p>\\n<p>&middot; Basic computer skills and system navigation capability.<\/p>\\n<p>&middot; Ability to work independently and collaboratively within a team.<\/p>\\n<p>&middot; Detail-oriented, dependable, and professional.<\/p>\\n<p>&middot; Patient, composed, and solution-oriented in all customer interactions.<\/p>\\n<p>&middot; Flexible to work rotating shifts as required.<\/p>\\n<p>&middot; Strong problem-solving and analytical skills with a customer-centric mindset.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Career Framework Role:<\/strong><\/p>\\n<p>Each program requires a foundational skill set and product-specific knowledge to perform routine tasks within clearly defined processes. The role operates under close supervision, with structured procedures, supporting continuous learning and performance development.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>What We Offer:<\/strong><\/p>\\n<p>&middot; Competitive Salary<\/p>\\n<p>&middot; Transportation Provided<\/p>\\n<p>&middot; Medical &amp; Social Insurance<\/p>\\n<p>&middot; Fast track for promotions within 6 months<\/p>\\n<p>&middot; Exposure to multiple sectors (Customer Service, Technical Support, Sales, Banking, Retail, Telecommunications)<\/p>\\n<p>&middot; Supportive, inclusive, and growth-focused work environment<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Additional Information:<\/strong><\/p>\\n<p>Program requirements, responsibilities, and expectations may vary based on operational needs, language support, and client programs.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Disclaimer:<\/strong><\/p>\\n<p>The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this role. They are not intended to be an exhaustive list of all responsibilities, duties, or skills.<\/p>\\n<p>Concentrix is an equal-opportunity employer and considers all qualified applicants based on role requirements and business needs.<\/p>\",\"ats_external_id\":\"EG-2910\",\"location\":\"Alexandria, Alexandria\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-21T03:59:17.636+04:00\",\"created_at\":\"2026-02-16T20:22:50.394+04:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-met1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yOTEw?\",\"apply_url\":\"https:\/\/concentrix-met1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yOTEw\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-met1\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"5\",\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"3\",\"auto_call\":\"0\",\"on_erp_listing\":\"1\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"495\",\"campaign_id\":\"2909\",\"campaign_title\":\"GTM - German - Cairo\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Advisor \u2013 German Speakers - Cairo\",\"street\":null,\"address\":null,\"city\":\"Cairo\",\"state\":\"Cairo Governorate\",\"postal_code\":null,\"region\":\"Cairo\",\"country\":\"Egypt\",\"short_description\":\"Join Concentrix Today!\",\"long_description\":\"<p>Advisor I, Blended Support position interfaces with customers via inbound calls\/chats\/emails, outbound calls\/chats\/emails, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding clients&rsquo; products or services.<\/p>\\n<p>&nbsp;<\/p>\\n<p>Exploring this vacancy gives you the opportunity to discover and apply across multiple sectors, including Customer Service, Technical Support, Sales, Banking, Retail, and Telecommunications, with the flexibility to select programs that align with your skills, interests, and career goals.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>In this role, you'll:<\/strong><\/p>\\n<p>&middot; Be the friendly voice of major clients, delivering high-quality support via phone, email, and chat.<\/p>\\n<p>&middot; Assist customers with inquiries, order processing, troubleshooting, and guidance.<\/p>\\n<p>&middot; Build deep product and service knowledge to deliver confident and accurate support.<\/p>\\n<p>&middot; Handle customer issues with patience, professionalism, and a solution-oriented mindset.<\/p>\\n<p>&middot; Create positive customer experiences through personalized assistance and clear communication.<\/p>\\n<p>&middot; Collaborate within a dynamic and supportive team to achieve shared service and performance goals.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Essential Functions \/ Core Responsibilities:<\/strong><\/p>\\n<p>&middot; Ensure service delivery meets contractual Key Performance Indicators (KPIs).<\/p>\\n<p>&middot; Clarify customer requirements using effective probing and decision-support tools.<\/p>\\n<p>&middot; Listen attentively, demonstrate empathy, and build strong customer rapport.<\/p>\\n<p>&middot; Greet customers in a courteous, friendly, and professional manner following agreed procedures.<\/p>\\n<p>&middot; Maintain working knowledge of client products and services.<\/p>\\n<p>&middot; Prepare complete and accurate documentation, including account notations.<\/p>\\n<p>&middot; Participate in initiatives aimed at improving customer satisfaction and business performance.<\/p>\\n<p>&middot; Identify opportunities to offer additional products or services when appropriate.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Candidate Profile:<\/strong><\/p>\\n<p>&middot; Proficiency in German&nbsp;and English, both written and verbal.<\/p>\\n<p>&middot; High school diploma required; relevant experience is an advantage.<\/p>\\n<p>&middot; Excellent communication, interpersonal, and customer engagement skills.<\/p>\\n<p>&middot; Comfortable working in a fast-paced, performance-driven environment.<\/p>\\n<p>&middot; Strong multitasking, prioritization, and adaptability skills.<\/p>\\n<p>&middot; Basic computer skills and system navigation capability.<\/p>\\n<p>&middot; Ability to work independently and collaboratively within a team.<\/p>\\n<p>&middot; Detail-oriented, dependable, and professional.<\/p>\\n<p>&middot; Patient, composed, and solution-oriented in all customer interactions.<\/p>\\n<p>&middot; Flexible to work rotating shifts as required.<\/p>\\n<p>&middot; Strong problem-solving and analytical skills with a customer-centric mindset.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Career Framework Role:<\/strong><\/p>\\n<p>Each program requires a foundational skill set and product-specific knowledge to perform routine tasks within clearly defined processes. The role operates under close supervision, with structured procedures, supporting continuous learning and performance development.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>What We Offer:<\/strong><\/p>\\n<p>&middot; Competitive Salary<\/p>\\n<p>&middot; Transportation Provided<\/p>\\n<p>&middot; Medical &amp; Social Insurance<\/p>\\n<p>&middot; Fast track for promotions within 6 months<\/p>\\n<p>&middot; Exposure to multiple sectors (Customer Service, Technical Support, Sales, Banking, Retail, Telecommunications)<\/p>\\n<p>&middot; Supportive, inclusive, and growth-focused work environment<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Additional Information:<\/strong><\/p>\\n<p>Program requirements, responsibilities, and expectations may vary based on operational needs, language support, and client programs.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Disclaimer:<\/strong><\/p>\\n<p>The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this role. They are not intended to be an exhaustive list of all responsibilities, duties, or skills.<\/p>\\n<p>Concentrix is an equal-opportunity employer and considers all qualified applicants based on role requirements and business needs.<\/p>\",\"ats_external_id\":\"EG-2909\",\"location\":\"Cairo, Cairo\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-21T03:59:17.628+04:00\",\"created_at\":\"2026-02-16T20:21:10.906+04:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-met1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yOTA5?\",\"apply_url\":\"https:\/\/concentrix-met1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yOTA5\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-met1\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"5\",\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"3\",\"auto_call\":\"0\",\"on_erp_listing\":\"1\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"496\",\"campaign_id\":\"2907\",\"campaign_title\":\"GTM - Spanish - Cairo\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Advisor \u2013 Spanish Speakers - Cairo\",\"street\":null,\"address\":null,\"city\":\"Cairo\",\"state\":\"Cairo Governorate\",\"postal_code\":null,\"region\":\"Cairo\",\"country\":\"Egypt\",\"short_description\":\"Join Concentrix Today!\",\"long_description\":\"<p>Advisor I, Blended Support position interfaces with customers via inbound calls\/chats\/emails, outbound calls\/chats\/emails, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding clients&rsquo; products or services.<\/p>\\n<p>&nbsp;<\/p>\\n<p>Exploring this vacancy gives you the opportunity to discover and apply across multiple sectors, including Customer Service, Technical Support, Sales, Banking, Retail, and Telecommunications, with the flexibility to select programs that align with your skills, interests, and career goals.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>In this role, you'll:<\/strong><\/p>\\n<p>&middot; Be the friendly voice of major clients, delivering high-quality support via phone, email, and chat.<\/p>\\n<p>&middot; Assist customers with inquiries, order processing, troubleshooting, and guidance.<\/p>\\n<p>&middot; Build deep product and service knowledge to deliver confident and accurate support.<\/p>\\n<p>&middot; Handle customer issues with patience, professionalism, and a solution-oriented mindset.<\/p>\\n<p>&middot; Create positive customer experiences through personalized assistance and clear communication.<\/p>\\n<p>&middot; Collaborate within a dynamic and supportive team to achieve shared service and performance goals.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Essential Functions \/ Core Responsibilities:<\/strong><\/p>\\n<p>&middot; Ensure service delivery meets contractual Key Performance Indicators (KPIs).<\/p>\\n<p>&middot; Clarify customer requirements using effective probing and decision-support tools.<\/p>\\n<p>&middot; Listen attentively, demonstrate empathy, and build strong customer rapport.<\/p>\\n<p>&middot; Greet customers in a courteous, friendly, and professional manner following agreed procedures.<\/p>\\n<p>&middot; Maintain working knowledge of client products and services.<\/p>\\n<p>&middot; Prepare complete and accurate documentation, including account notations.<\/p>\\n<p>&middot; Participate in initiatives aimed at improving customer satisfaction and business performance.<\/p>\\n<p>&middot; Identify opportunities to offer additional products or services when appropriate.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Candidate Profile:<\/strong><\/p>\\n<p>&middot; Proficiency in Spanish&nbsp;and English, both written and verbal.<\/p>\\n<p>&middot; High school diploma required; relevant experience is an advantage.<\/p>\\n<p>&middot; Excellent communication, interpersonal, and customer engagement skills.<\/p>\\n<p>&middot; Comfortable working in a fast-paced, performance-driven environment.<\/p>\\n<p>&middot; Strong multitasking, prioritization, and adaptability skills.<\/p>\\n<p>&middot; Basic computer skills and system navigation capability.<\/p>\\n<p>&middot; Ability to work independently and collaboratively within a team.<\/p>\\n<p>&middot; Detail-oriented, dependable, and professional.<\/p>\\n<p>&middot; Patient, composed, and solution-oriented in all customer interactions.<\/p>\\n<p>&middot; Flexible to work rotating shifts as required.<\/p>\\n<p>&middot; Strong problem-solving and analytical skills with a customer-centric mindset.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Career Framework Role:<\/strong><\/p>\\n<p>Each program requires a foundational skill set and product-specific knowledge to perform routine tasks within clearly defined processes. The role operates under close supervision, with structured procedures, supporting continuous learning and performance development.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>What We Offer:<\/strong><\/p>\\n<p>&middot; Competitive Salary<\/p>\\n<p>&middot; Transportation Provided<\/p>\\n<p>&middot; Medical &amp; Social Insurance<\/p>\\n<p>&middot; Fast track for promotions within 6 months<\/p>\\n<p>&middot; Exposure to multiple sectors (Customer Service, Technical Support, Sales, Banking, Retail, Telecommunications)<\/p>\\n<p>&middot; Supportive, inclusive, and growth-focused work environment<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Additional Information:<\/strong><\/p>\\n<p>Program requirements, responsibilities, and expectations may vary based on operational needs, language support, and client programs.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Disclaimer:<\/strong><\/p>\\n<p>The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this role. 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This position provides customer service support and resolution of routine problems regarding clients&rsquo; products or services.<\/p>\\n<p>&nbsp;<\/p>\\n<p>Exploring this vacancy gives you the opportunity to discover and apply across multiple sectors, including Customer Service, Technical Support, Sales, Banking, Retail, and Telecommunications, with the flexibility to select programs that align with your skills, interests, and career goals.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>In this role, you'll:<\/strong><\/p>\\n<p>&middot; Be the friendly voice of major clients, delivering high-quality support via phone, email, and chat.<\/p>\\n<p>&middot; Assist customers with inquiries, order processing, troubleshooting, and guidance.<\/p>\\n<p>&middot; Build deep product and service knowledge to deliver confident and accurate support.<\/p>\\n<p>&middot; Handle customer issues with patience, professionalism, and a solution-oriented mindset.<\/p>\\n<p>&middot; Create positive customer experiences through personalized assistance and clear communication.<\/p>\\n<p>&middot; Collaborate within a dynamic and supportive team to achieve shared service and performance goals.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Essential Functions \/ Core Responsibilities:<\/strong><\/p>\\n<p>&middot; Ensure service delivery meets contractual Key Performance Indicators (KPIs).<\/p>\\n<p>&middot; Clarify customer requirements using effective probing and decision-support tools.<\/p>\\n<p>&middot; Listen attentively, demonstrate empathy, and build strong customer rapport.<\/p>\\n<p>&middot; Greet customers in a courteous, friendly, and professional manner following agreed procedures.<\/p>\\n<p>&middot; Maintain working knowledge of client products and services.<\/p>\\n<p>&middot; Prepare complete and accurate documentation, including account notations.<\/p>\\n<p>&middot; Participate in initiatives aimed at improving customer satisfaction and business performance.<\/p>\\n<p>&middot; Identify opportunities to offer additional products or services when appropriate.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Candidate Profile:<\/strong><\/p>\\n<p>&middot; Proficiency in Italian and English, both written and verbal.<\/p>\\n<p>&middot; High school diploma required; relevant experience is an advantage.<\/p>\\n<p>&middot; Excellent communication, interpersonal, and customer engagement skills.<\/p>\\n<p>&middot; Comfortable working in a fast-paced, performance-driven environment.<\/p>\\n<p>&middot; Strong multitasking, prioritization, and adaptability skills.<\/p>\\n<p>&middot; Basic computer skills and system navigation capability.<\/p>\\n<p>&middot; Ability to work independently and collaboratively within a team.<\/p>\\n<p>&middot; Detail-oriented, dependable, and professional.<\/p>\\n<p>&middot; Patient, composed, and solution-oriented in all customer interactions.<\/p>\\n<p>&middot; Flexible to work rotating shifts as required.<\/p>\\n<p>&middot; Strong problem-solving and analytical skills with a customer-centric mindset.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Career Framework Role:<\/strong><\/p>\\n<p>Each program requires a foundational skill set and product-specific knowledge to perform routine tasks within clearly defined processes. The role operates under close supervision, with structured procedures, supporting continuous learning and performance development.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>What We Offer:<\/strong><\/p>\\n<p>&middot; Competitive Salary<\/p>\\n<p>&middot; Transportation Provided<\/p>\\n<p>&middot; Medical &amp; Social Insurance<\/p>\\n<p>&middot; Fast track for promotions within 6 months<\/p>\\n<p>&middot; Exposure to multiple sectors (Customer Service, Technical Support, Sales, Banking, Retail, Telecommunications)<\/p>\\n<p>&middot; Supportive, inclusive, and growth-focused work environment<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Additional Information:<\/strong><\/p>\\n<p>Program requirements, responsibilities, and expectations may vary based on operational needs, language support, and client programs.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Disclaimer:<\/strong><\/p>\\n<p>The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this role. They are not intended to be an exhaustive list of all responsibilities, duties, or skills.<\/p>\\n<p>Concentrix is an equal-opportunity employer and considers all qualified applicants based on role requirements and business needs.<\/p>\",\"ats_external_id\":\"EG-2905\",\"location\":\"Cairo, Cairo\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-21T03:59:17.619+04:00\",\"created_at\":\"2026-02-16T20:11:30.904+04:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-met1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yOTA1?\",\"apply_url\":\"https:\/\/concentrix-met1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yOTA1\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-met1\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"6\",\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"3\",\"auto_call\":\"0\",\"on_erp_listing\":\"1\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"498\",\"campaign_id\":\"2903\",\"campaign_title\":\"GTM - French - Alexandria\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Advisor \u2013 French Speakers - Alexandria\",\"street\":null,\"address\":null,\"city\":\"Alexandria\",\"state\":\"Alexandria Governorate\",\"postal_code\":null,\"region\":\"Alexandria\",\"country\":\"Egypt\",\"short_description\":\"Join Concentrix Today!\",\"long_description\":\"<p>Advisor I, Blended Support position interfaces with customers via inbound calls\/chats\/emails, outbound calls\/chats\/emails, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding clients&rsquo; products or services.<\/p>\\n<p>&nbsp;<\/p>\\n<p>Exploring this vacancy gives you the opportunity to discover and apply across multiple sectors, including Customer Service, Technical Support, Sales, Banking, Retail, and Telecommunications, with the flexibility to select programs that align with your skills, interests, and career goals.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>In this role, you'll:<\/strong><\/p>\\n<p>&middot; Be the friendly voice of major clients, delivering high-quality support via phone, email, and chat.<\/p>\\n<p>&middot; Assist customers with inquiries, order processing, troubleshooting, and guidance.<\/p>\\n<p>&middot; Build deep product and service knowledge to deliver confident and accurate support.<\/p>\\n<p>&middot; Handle customer issues with patience, professionalism, and a solution-oriented mindset.<\/p>\\n<p>&middot; Create positive customer experiences through personalized assistance and clear communication.<\/p>\\n<p>&middot; Collaborate within a dynamic and supportive team to achieve shared service and performance goals.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Essential Functions \/ Core Responsibilities:<\/strong><\/p>\\n<p>&middot; Ensure service delivery meets contractual Key Performance Indicators (KPIs).<\/p>\\n<p>&middot; Clarify customer requirements using effective probing and decision-support tools.<\/p>\\n<p>&middot; Listen attentively, demonstrate empathy, and build strong customer rapport.<\/p>\\n<p>&middot; Greet customers in a courteous, friendly, and professional manner following agreed procedures.<\/p>\\n<p>&middot; Maintain working knowledge of client products and services.<\/p>\\n<p>&middot; Prepare complete and accurate documentation, including account notations.<\/p>\\n<p>&middot; Participate in initiatives aimed at improving customer satisfaction and business performance.<\/p>\\n<p>&middot; Identify opportunities to offer additional products or services when appropriate.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Candidate Profile:<\/strong><\/p>\\n<p>&middot; Proficiency in French and English, both written and verbal.<\/p>\\n<p>&middot; High school diploma required; relevant experience is an advantage.<\/p>\\n<p>&middot; Excellent communication, interpersonal, and customer engagement skills.<\/p>\\n<p>&middot; Comfortable working in a fast-paced, performance-driven environment.<\/p>\\n<p>&middot; Strong multitasking, prioritization, and adaptability skills.<\/p>\\n<p>&middot; Basic computer skills and system navigation capability.<\/p>\\n<p>&middot; Ability to work independently and collaboratively within a team.<\/p>\\n<p>&middot; Detail-oriented, dependable, and professional.<\/p>\\n<p>&middot; Patient, composed, and solution-oriented in all customer interactions.<\/p>\\n<p>&middot; Flexible to work rotating shifts as required.<\/p>\\n<p>&middot; Strong problem-solving and analytical skills with a customer-centric mindset.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Career Framework Role:<\/strong><\/p>\\n<p>Each program requires a foundational skill set and product-specific knowledge to perform routine tasks within clearly defined processes. The role operates under close supervision, with structured procedures, supporting continuous learning and performance development.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>What We Offer:<\/strong><\/p>\\n<p>&middot; Competitive Salary<\/p>\\n<p>&middot; Transportation Provided<\/p>\\n<p>&middot; Medical &amp; Social Insurance<\/p>\\n<p>&middot; Fast track for promotions within 6 months<\/p>\\n<p>&middot; Exposure to multiple sectors (Customer Service, Technical Support, Sales, Banking, Retail, Telecommunications)<\/p>\\n<p>&middot; Supportive, inclusive, and growth-focused work environment<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Additional Information:<\/strong><\/p>\\n<p>Program requirements, responsibilities, and expectations may vary based on operational needs, language support, and client programs.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Disclaimer:<\/strong><\/p>\\n<p>The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this role. They are not intended to be an exhaustive list of all responsibilities, duties, or skills.<\/p>\\n<p>Concentrix is an equal-opportunity employer and considers all qualified applicants based on role requirements and business needs.<\/p>\",\"ats_external_id\":\"EG-2903\",\"location\":\"Alexandria, Alexandria\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-20T03:59:19.080+04:00\",\"created_at\":\"2026-02-16T20:09:56.420+04:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-met1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yOTAz?\",\"apply_url\":\"https:\/\/concentrix-met1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yOTAz\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-met1\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"3\",\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"3\",\"auto_call\":\"0\",\"on_erp_listing\":\"1\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"499\",\"campaign_id\":\"2902\",\"campaign_title\":\"GTM - French - Cairo\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Advisor \u2013 French Speakers - Cairo\",\"street\":null,\"address\":null,\"city\":\"Cairo\",\"state\":\"Cairo Governorate\",\"postal_code\":null,\"region\":\"Cairo\",\"country\":\"Egypt\",\"short_description\":\"Join Concentrix Today!\",\"long_description\":\"<p>Advisor I, Blended Support position interfaces with customers via inbound calls\/chats\/emails, outbound calls\/chats\/emails, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding clients&rsquo; products or services.<\/p>\\n<p>&nbsp;<\/p>\\n<p>Exploring this vacancy gives you the opportunity to discover and apply across multiple sectors, including Customer Service, Technical Support, Sales, Banking, Retail, and Telecommunications, with the flexibility to select programs that align with your skills, interests, and career goals.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>In this role, you'll:<\/strong><\/p>\\n<p>&middot; Be the friendly voice of major clients, delivering high-quality support via phone, email, and chat.<\/p>\\n<p>&middot; Assist customers with inquiries, order processing, troubleshooting, and guidance.<\/p>\\n<p>&middot; Build deep product and service knowledge to deliver confident and accurate support.<\/p>\\n<p>&middot; Handle customer issues with patience, professionalism, and a solution-oriented mindset.<\/p>\\n<p>&middot; Create positive customer experiences through personalized assistance and clear communication.<\/p>\\n<p>&middot; Collaborate within a dynamic and supportive team to achieve shared service and performance goals.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Essential Functions \/ Core Responsibilities:<\/strong><\/p>\\n<p>&middot; Ensure service delivery meets contractual Key Performance Indicators (KPIs).<\/p>\\n<p>&middot; Clarify customer requirements using effective probing and decision-support tools.<\/p>\\n<p>&middot; Listen attentively, demonstrate empathy, and build strong customer rapport.<\/p>\\n<p>&middot; Greet customers in a courteous, friendly, and professional manner following agreed procedures.<\/p>\\n<p>&middot; Maintain working knowledge of client products and services.<\/p>\\n<p>&middot; Prepare complete and accurate documentation, including account notations.<\/p>\\n<p>&middot; Participate in initiatives aimed at improving customer satisfaction and business performance.<\/p>\\n<p>&middot; Identify opportunities to offer additional products or services when appropriate.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Candidate Profile:<\/strong><\/p>\\n<p>&middot; Proficiency in French and English, both written and verbal.<\/p>\\n<p>&middot; High school diploma required; relevant experience is an advantage.<\/p>\\n<p>&middot; Excellent communication, interpersonal, and customer engagement skills.<\/p>\\n<p>&middot; Comfortable working in a fast-paced, performance-driven environment.<\/p>\\n<p>&middot; Strong multitasking, prioritization, and adaptability skills.<\/p>\\n<p>&middot; Basic computer skills and system navigation capability.<\/p>\\n<p>&middot; Ability to work independently and collaboratively within a team.<\/p>\\n<p>&middot; Detail-oriented, dependable, and professional.<\/p>\\n<p>&middot; Patient, composed, and solution-oriented in all customer interactions.<\/p>\\n<p>&middot; Flexible to work rotating shifts as required.<\/p>\\n<p>&middot; Strong problem-solving and analytical skills with a customer-centric mindset.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Career Framework Role:<\/strong><\/p>\\n<p>Each program requires a foundational skill set and product-specific knowledge to perform routine tasks within clearly defined processes. The role operates under close supervision, with structured procedures, supporting continuous learning and performance development.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>What We Offer:<\/strong><\/p>\\n<p>&middot; Competitive Salary<\/p>\\n<p>&middot; Transportation Provided<\/p>\\n<p>&middot; Medical &amp; Social Insurance<\/p>\\n<p>&middot; Fast track for promotions within 6 months<\/p>\\n<p>&middot; Exposure to multiple sectors (Customer Service, Technical Support, Sales, Banking, Retail, Telecommunications)<\/p>\\n<p>&middot; Supportive, inclusive, and growth-focused work environment<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Additional Information:<\/strong><\/p>\\n<p>Program requirements, responsibilities, and expectations may vary based on operational needs, language support, and client programs.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Disclaimer:<\/strong><\/p>\\n<p>The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this role. They are not intended to be an exhaustive list of all responsibilities, duties, or skills.<\/p>\\n<p>Concentrix is an equal-opportunity employer and considers all qualified applicants based on role requirements and business needs.<\/p>\",\"ats_external_id\":\"EG-2902\",\"location\":\"Cairo, Cairo\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-20T03:59:38.101+04:00\",\"created_at\":\"2026-02-16T20:05:58.310+04:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-met1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yOTAy?\",\"apply_url\":\"https:\/\/concentrix-met1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yOTAy\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-met1\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"3\",\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"3\",\"auto_call\":\"0\",\"on_erp_listing\":\"1\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"500\",\"campaign_id\":\"2901\",\"campaign_title\":\"GTM - English - Hurghada\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Advisor \u2013 English Speakers - Hurghada\",\"street\":null,\"address\":null,\"city\":\"Hurghada\",\"state\":\"Red Sea Governorate\",\"postal_code\":null,\"region\":\"Hurghada\",\"country\":\"Egypt\",\"short_description\":\"Join Concentrix Today!\",\"long_description\":\"<p>Advisor I, Blended Support position interfaces with customers via inbound calls\/chats\/emails, outbound calls\/chats\/emails, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding clients&rsquo; products or services.<\/p>\\n<p>&nbsp;<\/p>\\n<p>Exploring this vacancy gives you the opportunity to discover and apply across multiple sectors, including Customer Service, Technical Support, Sales, Banking, Retail, and Telecommunications, with the flexibility to select programs that align with your skills, interests, and career goals.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>In this role, you'll:<\/strong><\/p>\\n<p>&middot; Be the friendly voice of leading brands, delivering high-quality support through phone, email, and chat.<\/p>\\n<p>&middot; Assist customers with inquiries, order processing, troubleshooting, and guidance.<\/p>\\n<p>&middot; Build deep product and service knowledge to deliver confident and accurate support.<\/p>\\n<p>&middot; Handle customer issues with patience, professionalism, and a solution-oriented mindset.<\/p>\\n<p>&middot; Create positive customer experiences through personalized assistance and clear communication.<\/p>\\n<p>&middot; Collaborate within a dynamic and supportive team to achieve shared service and performance goals.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Essential Functions \/ Core Responsibilities:<\/strong><\/p>\\n<p>&middot; Ensure service delivery meets contractual Key Performance Indicators (KPIs).<\/p>\\n<p>&middot; Clarify customer requirements using effective probing and decision-support tools.<\/p>\\n<p>&middot; Listen attentively, demonstrate empathy, and build strong customer rapport.<\/p>\\n<p>&middot; Greet customers in a courteous, friendly, and professional manner following agreed procedures.<\/p>\\n<p>&middot; Maintain working knowledge of client products and services.<\/p>\\n<p>&middot; Prepare complete and accurate documentation, including account notations.<\/p>\\n<p>&middot; Participate in initiatives aimed at improving customer satisfaction and business performance.<\/p>\\n<p>&middot; Identify opportunities to offer additional products or services when appropriate.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Candidate Profile:<\/strong><\/p>\\n<p>&middot; High school diploma required; relevant experience is an advantage.<\/p>\\n<p>&middot; Excellent communication, interpersonal, and customer engagement skills.<\/p>\\n<p>&middot; Comfortable working in a fast-paced, performance-driven environment.<\/p>\\n<p>&middot; Strong multitasking, prioritization, and adaptability skills.<\/p>\\n<p>&middot; Basic computer skills and system navigation capability.<\/p>\\n<p>&middot; Ability to work independently and collaboratively within a team.<\/p>\\n<p>&middot; Detail-oriented, dependable, and professional.<\/p>\\n<p>&middot; Patient, composed, and solution-oriented in all customer interactions.<\/p>\\n<p>&middot; Flexible to work rotating shifts as required.<\/p>\\n<p>&middot; Strong problem-solving and analytical skills with a customer-centric mindset.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Career Framework Role:<\/strong><\/p>\\n<p>Each program requires a foundational skill set and product-specific knowledge to perform routine tasks within clearly defined processes. The role operates under close supervision, with structured procedures, supporting continuous learning and performance development.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>What We Offer:<\/strong><\/p>\\n<p>&middot; Competitive Salary<\/p>\\n<p>&middot; Transportation Provided<\/p>\\n<p>&middot; Medical &amp; Social Insurance<\/p>\\n<p>&middot; Fast track for promotions within 6 months<\/p>\\n<p>&middot; Exposure to multiple sectors (Customer Service, Technical Support, Sales, Banking, Retail, Telecommunications)<\/p>\\n<p>&middot; Supportive, inclusive, and growth-focused work environment<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Additional Information:<\/strong><\/p>\\n<p>Program requirements, responsibilities, and expectations may vary based on operational needs and the sectors selected.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Disclaimer:<\/strong><\/p>\\n<p>The above statements describe the general nature and level of work performed by individuals assigned to this role. They are not an exhaustive list of all responsibilities, duties, or skills.<\/p>\\n<p>Concentrix is an equal-opportunity employer and considers all qualified applicants based on role requirements and business needs.<\/p>\",\"ats_external_id\":\"EG-2901\",\"location\":\"Hurghada, Hurghada\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-20T03:59:19.058+04:00\",\"created_at\":\"2026-02-16T20:03:15.008+04:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-met1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yOTAx?\",\"apply_url\":\"https:\/\/concentrix-met1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yOTAx\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-met1\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"2\",\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"3\",\"auto_call\":\"0\",\"on_erp_listing\":\"1\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"501\",\"campaign_id\":\"2900\",\"campaign_title\":\"GTM - English - Alexandria\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Advisor \u2013 English Speakers - Alexandria\",\"street\":null,\"address\":null,\"city\":\"Alexandria\",\"state\":\"Alexandria Governorate\",\"postal_code\":null,\"region\":\"Alexandria\",\"country\":\"Egypt\",\"short_description\":\"Join Concentrix Today!\",\"long_description\":\"<p>Advisor I, Blended Support position interfaces with customers via inbound calls\/chats\/emails, outbound calls\/chats\/emails, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding clients&rsquo; products or services.<\/p>\\n<p>&nbsp;<\/p>\\n<p>Exploring this vacancy gives you the opportunity to discover and apply across multiple sectors, including Customer Service, Technical Support, Sales, Banking, Retail, and Telecommunications, with the flexibility to select programs that align with your skills, interests, and career goals.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>In this role, you'll:<\/strong><\/p>\\n<p>&middot; Be the friendly voice of leading brands, delivering high-quality support through phone, email, and chat.<\/p>\\n<p>&middot; Assist customers with inquiries, order processing, troubleshooting, and guidance.<\/p>\\n<p>&middot; Build deep product and service knowledge to deliver confident and accurate support.<\/p>\\n<p>&middot; Handle customer issues with patience, professionalism, and a solution-oriented mindset.<\/p>\\n<p>&middot; Create positive customer experiences through personalized assistance and clear communication.<\/p>\\n<p>&middot; Collaborate within a dynamic and supportive team to achieve shared service and performance goals.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Essential Functions \/ Core Responsibilities:<\/strong><\/p>\\n<p>&middot; Ensure service delivery meets contractual Key Performance Indicators (KPIs).<\/p>\\n<p>&middot; Clarify customer requirements using effective probing and decision-support tools.<\/p>\\n<p>&middot; Listen attentively, demonstrate empathy, and build strong customer rapport.<\/p>\\n<p>&middot; Greet customers in a courteous, friendly, and professional manner following agreed procedures.<\/p>\\n<p>&middot; Maintain working knowledge of client products and services.<\/p>\\n<p>&middot; Prepare complete and accurate documentation, including account notations.<\/p>\\n<p>&middot; Participate in initiatives aimed at improving customer satisfaction and business performance.<\/p>\\n<p>&middot; Identify opportunities to offer additional products or services when appropriate.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Candidate Profile:<\/strong><\/p>\\n<p>&middot; High school diploma required; relevant experience is an advantage.<\/p>\\n<p>&middot; Excellent communication, interpersonal, and customer engagement skills.<\/p>\\n<p>&middot; Comfortable working in a fast-paced, performance-driven environment.<\/p>\\n<p>&middot; Strong multitasking, prioritization, and adaptability skills.<\/p>\\n<p>&middot; Basic computer skills and system navigation capability.<\/p>\\n<p>&middot; Ability to work independently and collaboratively within a team.<\/p>\\n<p>&middot; Detail-oriented, dependable, and professional.<\/p>\\n<p>&middot; Patient, composed, and solution-oriented in all customer interactions.<\/p>\\n<p>&middot; Flexible to work rotating shifts as required.<\/p>\\n<p>&middot; Strong problem-solving and analytical skills with a customer-centric mindset.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Career Framework Role:<\/strong><\/p>\\n<p>Each program requires a foundational skill set and product-specific knowledge to perform routine tasks within clearly defined processes. The role operates under close supervision, with structured procedures, supporting continuous learning and performance development.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>What We Offer:<\/strong><\/p>\\n<p>&middot; Competitive Salary<\/p>\\n<p>&middot; Transportation Provided<\/p>\\n<p>&middot; Medical &amp; Social Insurance<\/p>\\n<p>&middot; Fast track for promotions within 6 months<\/p>\\n<p>&middot; Exposure to multiple sectors (Customer Service, Technical Support, Sales, Banking, Retail, Telecommunications)<\/p>\\n<p>&middot; Supportive, inclusive, and growth-focused work environment<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Additional Information:<\/strong><\/p>\\n<p>Program requirements, responsibilities, and expectations may vary based on operational needs and the sectors selected.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Disclaimer:<\/strong><\/p>\\n<p>The above statements describe the general nature and level of work performed by individuals assigned to this role. They are not an exhaustive list of all responsibilities, duties, or skills.<\/p>\\n<p>Concentrix is an equal-opportunity employer and considers all qualified applicants based on role requirements and business needs.<\/p>\",\"ats_external_id\":\"EG-2900\",\"location\":\"Alexandria, Alexandria\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-21T03:59:17.610+04:00\",\"created_at\":\"2026-02-16T20:01:15.303+04:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-met1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yOTAw?\",\"apply_url\":\"https:\/\/concentrix-met1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yOTAw\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-met1\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"2\",\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"3\",\"auto_call\":\"0\",\"on_erp_listing\":\"1\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"502\",\"campaign_id\":\"2899\",\"campaign_title\":\"GTM - English - Cairo\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Advisor \u2013 English Speakers - Cairo\",\"street\":null,\"address\":null,\"city\":\"Cairo\",\"state\":\"Cairo Governorate\",\"postal_code\":null,\"region\":\"Cairo\",\"country\":\"Egypt\",\"short_description\":\"Join Concentrix Today!\",\"long_description\":\"<p>Advisor I, Blended Support position interfaces with customers via inbound calls\/chats\/emails, outbound calls\/chats\/emails, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding clients&rsquo; products or services.<\/p>\\n<p>&nbsp;<\/p>\\n<p>Exploring this vacancy gives you the opportunity to discover and apply across multiple sectors, including Customer Service, Technical Support, Sales, Banking, Retail, and Telecommunications, with the flexibility to select programs that align with your skills, interests, and career goals.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>In this role, you'll:<\/strong><\/p>\\n<p>&middot; Be the friendly voice of leading brands, delivering high-quality support through phone, email, and chat.<\/p>\\n<p>&middot; Assist customers with inquiries, order processing, troubleshooting, and guidance.<\/p>\\n<p>&middot; Build deep product and service knowledge to deliver confident and accurate support.<\/p>\\n<p>&middot; Handle customer issues with patience, professionalism, and a solution-oriented mindset.<\/p>\\n<p>&middot; Create positive customer experiences through personalized assistance and clear communication.<\/p>\\n<p>&middot; Collaborate within a dynamic and supportive team to achieve shared service and performance goals.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Essential Functions \/ Core Responsibilities:<\/strong><\/p>\\n<p>&middot; Ensure service delivery meets contractual Key Performance Indicators (KPIs).<\/p>\\n<p>&middot; Clarify customer requirements using effective probing and decision-support tools.<\/p>\\n<p>&middot; Listen attentively, demonstrate empathy, and build strong customer rapport.<\/p>\\n<p>&middot; Greet customers in a courteous, friendly, and professional manner following agreed procedures.<\/p>\\n<p>&middot; Maintain working knowledge of client products and services.<\/p>\\n<p>&middot; Prepare complete and accurate documentation, including account notations.<\/p>\\n<p>&middot; Participate in initiatives aimed at improving customer satisfaction and business performance.<\/p>\\n<p>&middot; Identify opportunities to offer additional products or services when appropriate.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Candidate Profile:<\/strong><\/p>\\n<p>&middot; High school diploma required; relevant experience is an advantage.<\/p>\\n<p>&middot; Excellent communication, interpersonal, and customer engagement skills.<\/p>\\n<p>&middot; Comfortable working in a fast-paced, performance-driven environment.<\/p>\\n<p>&middot; Strong multitasking, prioritization, and adaptability skills.<\/p>\\n<p>&middot; Basic computer skills and system navigation capability.<\/p>\\n<p>&middot; Ability to work independently and collaboratively within a team.<\/p>\\n<p>&middot; Detail-oriented, dependable, and professional.<\/p>\\n<p>&middot; Patient, composed, and solution-oriented in all customer interactions.<\/p>\\n<p>&middot; Flexible to work rotating shifts as required.<\/p>\\n<p>&middot; Strong problem-solving and analytical skills with a customer-centric mindset.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Career Framework Role:<\/strong><\/p>\\n<p>Each program requires a foundational skill set and product-specific knowledge to perform routine tasks within clearly defined processes. The role operates under close supervision, with structured procedures, supporting continuous learning and performance development.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>What We Offer:<\/strong><\/p>\\n<p>&middot; Competitive Salary<\/p>\\n<p>&middot; Transportation Provided<\/p>\\n<p>&middot; Medical &amp; Social Insurance<\/p>\\n<p>&middot; Fast track for promotions within 6 months<\/p>\\n<p>&middot; Exposure to multiple sectors (Customer Service, Technical Support, Sales, Banking, Retail, Telecommunications)<\/p>\\n<p>&middot; Supportive, inclusive, and growth-focused work environment<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Additional Information:<\/strong><\/p>\\n<p>Program requirements, responsibilities, and expectations may vary based on operational needs and the sectors selected.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Disclaimer:<\/strong><\/p>\\n<p>The above statements describe the general nature and level of work performed by individuals assigned to this role. They are not an exhaustive list of all responsibilities, duties, or skills.<\/p>\\n<p>Concentrix is an equal-opportunity employer and considers all qualified applicants based on role requirements and business needs.<\/p>\",\"ats_external_id\":\"EG-2899\",\"location\":\"Cairo, Cairo\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-21T03:59:17.600+04:00\",\"created_at\":\"2026-02-16T19:49:55.419+04:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-met1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yODk5?\",\"apply_url\":\"https:\/\/concentrix-met1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yODk5\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-met1\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"2\",\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"3\",\"auto_call\":\"0\",\"on_erp_listing\":\"1\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"1681\",\"campaign_id\":\"18\",\"campaign_title\":\"Etraveli\/German\/Tbilisi\/Georgia\",\"campaign_type\":\"job_application\",\"job_title\":\"Travel Support Agent with German\",\"street\":null,\"address\":null,\"city\":\"Tbilisi\",\"state\":\"Tbilisi\",\"postal_code\":null,\"region\":\"Tbilisi\",\"country\":\"Georgia\",\"short_description\":\"Join Concentrix Today!\",\"long_description\":\"<p><strong>We are growing!<\/strong><\/p>\\n<p>Our new client is a leading global platform for flights, an air technology company with a presence across all continents. Their main goal is to deliver air tech solutions to any type of company facing the customer. We believe that great people are the key to a great solution that is why we are looking for the best Travel Support Agents. With your excellent expertise and communication skills, we can create a place where every customer can feel special.<\/p>\\n<p>The Travel Support Agent position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.<\/p>\\n<p><strong>Our lines are open 10:00a.m.-23:00 p.m. local time Mon-Sun to help you strike an excellent work-life balance!<\/strong><\/p>\\n<p><strong>Your typical day:<\/strong><\/p>\\n<ul>\\n<li>\\n<p>Ensure service delivered to our customers meets contractual Key Performance Indicator (&lsquo;KPIs&rsquo;)<\/p>\\n<\/li>\\n<li>\\n<p>Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p>\\n<\/li>\\n<li>\\n<p>Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p>\\n<\/li>\\n<li>\\n<p>Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p>\\n<\/li>\\n<li>\\n<p>Maintain basic knowledge of client products and\/or services<\/p>\\n<\/li>\\n<li>\\n<p>Prepare complete and accurate work including appropriately notating accounts as required<\/p>\\n<\/li>\\n<li>\\n<p>Participate in activities designed to improve customer satisfaction and business performance<\/p>\\n<\/li>\\n<li>\\n<p>Offer additional products and\/or services<\/p>\\n<\/li>\\n<li>\\n<p>Track, document and retrieve information in call tracking database<\/p>\\n<\/li>\\n<li>\\n<p>Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>What you need to have is:<\/strong><\/p>\\n<ul>\\n<li>\\n<p>Fluency in&nbsp;<strong>German<\/strong>- both verbally and written<\/p>\\n<\/li>\\n<li>\\n<p>All training will be completed in&nbsp;<strong>English<\/strong>, so an advance level of the language is needed as well<\/p>\\n<\/li>\\n<li>\\n<p>Excellent communication and customer handling skills<\/p>\\n<\/li>\\n<li>\\n<p>At least 6 months of working experience in a customer service environment<\/p>\\n<\/li>\\n<li>\\n<p>Good typing and computer skills (MS Office, use of internet, e-mail and web-based applications)<\/p>\\n<\/li>\\n<li>\\n<p>Be organized, have problem-solving and analytical skills<\/p>\\n<\/li>\\n<li>\\n<p>Team player with a great attitude<\/p>\\n<\/li>\\n<li>\\n<p>High school education<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>What we offer?<\/strong><\/p>\\n<ul>\\n<li>\\n<p>Competitive salary<\/p>\\n<\/li>\\n<li>\\n<p>Permanent Work at Home after the training period. The training for the role will be conducted in the office<\/p>\\n<\/li>\\n<li>\\n<p>Medical insurance<\/p>\\n<\/li>\\n<li>\\n<p>Life insurance<\/p>\\n<\/li>\\n<li>\\n<p>Performance bonus<\/p>\\n<\/li>\\n<li>\\n<p>Internet allowance<\/p>\\n<\/li>\\n<li>\\n<p>Meal vouchers<\/p>\\n<\/li>\\n<li>\\n<p>Various career development opportunities<\/p>\\n<\/li>\\n<li>\\n<p>Annual reward and recognition events<\/p>\\n<\/li>\\n<li>\\n<p>Holiday pay<\/p>\\n<\/li>\\n<li>\\n<p>Team and Concentrix events<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>We can't wait to meet you!<\/strong><\/p>\\n<div>\\n<p><strong>Who&nbsp;are&nbsp;we?&nbsp;<\/strong><\/p>\\n<\/div>\\n<div>\\n<p>With 440 000 colleagues all over the world, we specialize in creating exceptional customer experiences and driving digital transformation for some of the world&rsquo;s biggest and best companies.&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>We&rsquo;re&nbsp;fanatical&nbsp;about&nbsp;our&nbsp;diverse&nbsp;and&nbsp;passionate&nbsp;people&nbsp;all&nbsp;across&nbsp;the&nbsp;world.&nbsp;We&nbsp;embrace&nbsp;all&nbsp;our&nbsp;different&nbsp;cultures,&nbsp;individualities,&nbsp;and&nbsp;personalities&nbsp;because&nbsp;we&nbsp;recognize&nbsp;that&nbsp;all&nbsp;our&nbsp;differences&nbsp;make&nbsp;us&nbsp;stronger&nbsp;together.&nbsp;Concentrix&nbsp;is&nbsp;an&nbsp;equal&nbsp;opportunity&nbsp;employer,&nbsp;and&nbsp;we&nbsp;process&nbsp;applicants&nbsp;without&nbsp;regard&nbsp;to&nbsp;disability,&nbsp;race,&nbsp;color,&nbsp;religion,&nbsp;gender,&nbsp;national&nbsp;origin,&nbsp;age,&nbsp;sexual&nbsp;orientation,&nbsp;gender&nbsp;identity&nbsp;or&nbsp;expression&nbsp;or&nbsp;any&nbsp;other&nbsp;characteristic.&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>We&nbsp;show&nbsp;our&nbsp;colleagues&nbsp;how&nbsp;important&nbsp;they&nbsp;are&nbsp;by&nbsp;showering&nbsp;them&nbsp;with&nbsp;perks,&nbsp;like&nbsp;a&nbsp;culture&nbsp;of&nbsp;belonging;&nbsp;clear&nbsp;paths&nbsp;for&nbsp;career&nbsp;development;&nbsp;professional&nbsp;support,&nbsp;coaching&nbsp;and&nbsp;mentorship&nbsp;programs;&nbsp;performance-based&nbsp;pay; a&nbsp;global&nbsp;network&nbsp;of&nbsp;lifelong&nbsp;friends&nbsp;and&nbsp;peers;&nbsp;and&nbsp;more! (Like,&nbsp;lots&nbsp;more.)<\/p>\\n<\/div>\\n<p>Location:<\/p>\\n<p>GEO Tbilisi - Vake Plaza 7th &amp; 8th Flrs, 72a Ilia Chavchavadze Avenue, 7th &amp; 8th Flrs<\/p>\",\"ats_external_id\":\"GE-18\",\"location\":\"Tbilisi, Tbilisi\",\"job_type\":\"\",\"salary\":null,\"salary_type\":\"\",\"salary_currency\":null,\"updated_at\":\"2026-07-29T03:59:18.333+04:00\",\"created_at\":\"2026-02-12T18:17:13.984+04:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-georgia.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xOA?\",\"apply_url\":\"https:\/\/concentrix-georgia.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xOA\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-georgia\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"1\",\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"1\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":\"1\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"1682\",\"campaign_id\":\"14\",\"campaign_title\":\"Etraveli\/French\/Tbilisi\/Georgia\",\"campaign_type\":\"job_application\",\"job_title\":\"Travel Support Agent with French\",\"street\":null,\"address\":null,\"city\":\"Tbilisi\",\"state\":\"Tbilisi\",\"postal_code\":null,\"region\":\"Tbilisi\",\"country\":\"Georgia\",\"short_description\":\"Join Concentrix Today!\",\"long_description\":\"<p>We are happy to share that Georgia is the newest location on the Concentrix map! Join our team and start your career journey with us. We are just a few clicks away!<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>We are growing!<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>Our new client is a leading global platform for flights, an air technology company with a presence across all continents. Their main goal is to deliver air tech solutions to any type of company facing the customer. We believe that great people are the key to a great solution that is why we are looking for the best Travel Support Agents. With your excellent expertise and communication skills, we can create a place where every customer can feel special.<\/p>\\n<p>&nbsp;<\/p>\\n<p>The Travel Support Agent position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Do you want flexible working time?&nbsp;Not a problem!<\/strong><br \/>Our lines are open 10:00a.m. &ndash; 10:00p.m. local time Mon-Sun to help you strike an excellent work-life balance!<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Your typical day:<\/strong><\/p>\\n<ul>\\n<li>Ensure service delivered to our customers meets contractual Key Performance Indicator (&lsquo;KPIs&rsquo;)<\/li>\\n<li>Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/li>\\n<li>Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/li>\\n<li>Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/li>\\n<li>Maintain basic knowledge of client products and\/or services<\/li>\\n<li>Prepare complete and accurate work including appropriately notating accounts as required<\/li>\\n<li>Participate in activities designed to improve customer satisfaction and business performance<\/li>\\n<li>Offer additional products and\/or services<\/li>\\n<li>Track, document and retrieve information in call tracking database<\/li>\\n<li>Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>What you need to have is:<\/strong><\/p>\\n<ul>\\n<li>Fluency in French&nbsp;- both verbally and written<\/li>\\n<li>All training will be completed in English, so an advance level of the language is needed as well<\/li>\\n<li>Excellent communication and customer handling skills<\/li>\\n<li>At least 6 months of working experience in a customer service environment<\/li>\\n<li>Good typing and computer skills (MS Office, use of internet, e-mail and web-based applications)<\/li>\\n<li>Be organized, have problem-solving and analytical skills<\/li>\\n<li>Team player with a great attitude<\/li>\\n<li>High school education<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>What we offer?<\/strong><\/p>\\n<ul>\\n<li>Competitive salary<\/li>\\n<li>Permanent Work at Home<\/li>\\n<li>Medical insurance<\/li>\\n<li>Life insurance<\/li>\\n<li>Performance bonus<\/li>\\n<li>Internet allowance<\/li>\\n<li>Meal vouchers<\/li>\\n<li>Various career development opportunities<\/li>\\n<li>Holiday pay<\/li>\\n<li>Team and Concentrix events<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>We can't wait to meet you!<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>About us:<\/strong><\/p>\\n<p>With 440 000 colleagues all over the world, we specialize in creating exceptional customer experiences and driving digital transformation for some of the world&rsquo;s biggest and best companies.<\/p>\\n<p>&nbsp;<\/p>\\n<p>We&rsquo;re fanatical about our diverse and passionate people all across the world. We embrace all our different cultures, individualities, and personalities because we recognize that all our differences make us stronger together. Concentrix is an equal opportunity employer, and we process applicants without regard to disability, race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression or any other characteristic.<\/p>\\n<p><br \/>We show our colleagues how important they are by showering them with perks, like a culture of belonging; clear paths for career development; professional support, coaching and mentorship programs; performance-based pay; a global network of lifelong friends and peers; and more! (Like, lots more.)<\/p>\",\"ats_external_id\":\"GE-14\",\"location\":\"Tbilisi, Tbilisi\",\"job_type\":\"\",\"salary\":null,\"salary_type\":\"\",\"salary_currency\":null,\"updated_at\":\"2026-09-25T03:59:13.382+04:00\",\"created_at\":\"2026-02-12T17:44:30.318+04:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-georgia.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNA?\",\"apply_url\":\"https:\/\/concentrix-georgia.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNA\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-georgia\",\"internal_job_listing\":\"1\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"1\",\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"1\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":\"1\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"267\",\"campaign_id\":\"303\",\"campaign_title\":\"Danish | B2B Sales | Athens\",\"campaign_type\":\"job_application\",\"job_title\":\"Danish Speaking B2B Sales Representative \",\"street\":null,\"address\":null,\"city\":\"Athens\",\"state\":null,\"postal_code\":null,\"region\":\"Attica\",\"country\":\"Greece\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p><strong>Job Description:<\/strong><\/p>\\n<p>Are you fluent in <strong>Danish <\/strong>and passionate about Sales? Have you problem-solving and excellent communication skills? Can you identify challenges and find ways to increase productivity?<\/p>\\n<p>Are you passionate about closing deals and do you have a natural drive for sales? Then join our fun-loving, multicultural team of #GameChangers at Concentrix Greece&nbsp; and use your sales skills in <strong>Danish&nbsp;<\/strong><\/p>\\n<p>No two days will be the same as you&rsquo;ll provide valuable and memorable experiences to a wide range of customers for some of the world&rsquo;s best brands.&nbsp;<\/p>\\n<p><strong>What you&rsquo;ll be doing:<\/strong>&nbsp;<\/p>\\n<ul>\\n<li>Contacting potential clients by phone and by email&nbsp;<\/li>\\n<li>Closely managing and reporting on your sales pipeline&nbsp;<\/li>\\n<li>Consult with small-to-medium sized businesses in the market&nbsp;<\/li>\\n<li>Implementing tailored sales strategies to client portfolio&nbsp;<\/li>\\n<\/ul>\\n<p><strong>Requirements:<\/strong>&nbsp;<\/p>\\n<ul>\\n<li>Work experience in sales&nbsp;<\/li>\\n<li>Fluent in\u202f <strong>Danish <\/strong>language and good command of the English language&nbsp;<\/li>\\n<li>Absolute willingness to compete and win&nbsp;<\/li>\\n<li>Demonstrated ability to create and close business&nbsp;<\/li>\\n<li>Strong customer communication skills&nbsp;<\/li>\\n<li>Team player, ability to collaborate effectively in an international, multicultural environment&nbsp;<\/li>\\n<li>Self-motivated, self-starter attitude&nbsp;<\/li>\\n<li>Problem-detection and solving skills&nbsp;<\/li>\\n<\/ul>\\n<p><strong>What we offer:<\/strong>&nbsp;<\/p>\\n<ul>\\n<li>Full Relocation Support (including flights, accommodation &amp; transportation)&nbsp;<\/li>\\n<li>Indefinite contract&nbsp;<\/li>\\n<li>Competitive remuneration package (14 Salaries\/year)&nbsp;<\/li>\\n<li>20-25% monthly performance bonus&nbsp;<\/li>\\n<li>Daily meal voucher in Up Hellas Mastercard&nbsp;&nbsp;<\/li>\\n<li>Private health insurance + Dental Care&nbsp;<\/li>\\n<li>Opportunities for international Career through our International Mobility program<\/li>\\n<li>A challenging working environment<\/li>\\n<li>Employee events<\/li>\\n<li>Free gym, well-being activities and a rooftop cinema with Acropolis views<\/li>\\n<li>Enjoy with your co-workers your lunch break at our new Restaurant&nbsp;<\/li>\\n<\/ul>\\n<p><em>You appreciate our values of recognition, integrity, unity, and commitment, and you are eager to create the \\\"wow\\\" too. More than your background, it is your motivation and your personality that will make you part of our fun-loving community.<\/em>&nbsp;<\/p>\\n<p><em>Please note that non-EU residents must have a valid work permit in Greece to be considered for employment.<\/em>&nbsp;<\/p>\\n<p><em><strong>Concentrix<\/strong><\/em>&nbsp;<em><strong>Greece is an equal-opportunity employer.<\/strong><\/em><\/p>\\n<p><em><strong>Concentrix considers diversity a fundamental resource and offers everyone accesses to employment opportunities, regardless of gender, age, religion, ethnicity, or any other classification protected by applicable national laws.<\/strong><\/em><\/p>\",\"ats_external_id\":\"GR-303\",\"location\":\"Athens, Attica\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-09-30T17:13:02.803+03:00\",\"created_at\":\"2026-02-12T15:11:39.630+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMDM?\",\"apply_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMDM\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-greece\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"3\",\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"1\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":null,\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"1443\",\"campaign_id\":\"82\",\"campaign_title\":\"GTM Dubai - Aldar CSA - AR\/ EN\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Advisor- Arabic and English Speaker - Dubai\",\"street\":null,\"address\":null,\"city\":\"Dubai\",\"state\":\"Dubai\",\"postal_code\":null,\"region\":\"Dubai\",\"country\":\"United Arab Emirates\",\"short_description\":\"Join Concentrix Team today!\",\"long_description\":\"<div>\\n<div><strong>Job Description<\/strong><\/div>\\n<div>&nbsp;<\/div>\\n<div id=\\\"Signature\\\">\\n<div>Are you looking for a career change with a forward-thinking global organization? Come be part of our award-winning company driven by our people from 70+ countries where ALL members contribute and support each other&rsquo;s success and well-being, proudly united as our &ldquo;game-changers\\\". We're recognized with awards like \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/div>\\n<div>We&rsquo;re on the lookout for Arabic and English-speaking Customer Representatives (on-site) to join our team of game-changers who engage with customers from top brands that could be from luxury retail, finance, real estate, fashion, healthcare, or another leading-edge industry.<\/div>\\n<div>We create epic career journeys that empower our people towards greater opportunities and brighter futures. At Concentrix, you belong, you make a difference, and you succeed on your terms.<\/div>\\n<div>&nbsp;<\/div>\\n<div><strong>Career growth and personal development:<\/strong><\/div>\\n<div>&nbsp;<\/div>\\n<div>This is a great opportunity to reimagine an all-new career journey and develop &ldquo;friends for life&rdquo; at the same time. We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed.<\/div>\\n<div>&nbsp;<\/div>\\n<div>Plus, at Concentrix there&rsquo;s real career and personal growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/div>\\n<div>&nbsp;<\/div>\\n<div><strong>What you will do in this role:<\/strong><\/div>\\n<div>&nbsp;<\/div>\\n<ul>\\n<li>\\n<p data-pm-slice=\\\"1 3 []\\\">As a Luxury brand ambassador, you will:<\/p>\\n<ul>\\n<li>\\n<p>Handle inbound and outbound requests via multiple channel (phone, e-mail, mail, live chat, social channels, WhatsApp...)<\/p>\\n<\/li>\\n<li>\\n<p>Curate unforgettable, personalized experiences for high\u2011net\u2011worth clients<\/p>\\n<\/li>\\n<li>\\n<p>Maintain broad knowledge of client products and\/or services<\/p>\\n<\/li>\\n<li>\\n<p>Exceed sales and CRM targets while fostering long\u2011term client relationships<\/p>\\n<\/li>\\n<li>\\n<p>Leverage your deep product knowledge&mdash;materials, craftsmanship, heritage&mdash;to advise and inspire<\/p>\\n<\/li>\\n<li>\\n<p>Maintain utmost discretion and professionalism in every interaction<\/p>\\n<\/li>\\n<li>\\n<p>Collaborate seamlessly with the team to uphold brand standards across all touchpoints<\/p>\\n<\/li>\\n<li>\\n<p>Support on ecommerce related enquiries for all sites in the region<\/p>\\n<\/li>\\n<li>\\n<p>Respond to after-sales related questions(basics only) o<\/p>\\n<\/li>\\n<\/ul>\\n<\/li>\\n<\/ul>\\n<div>We embrace our game-changers with open arms, people from diverse backgrounds, curious, and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.<\/div>\\n<div>&nbsp;<\/div>\\n<div><strong>Concentrix is a great match if you:<\/strong><\/div>\\n<ul>\\n<li>\\n<p data-pm-slice=\\\"1 1 []\\\">The ideal candidate will possess a previous experience in the Luxury Retail \/ Hospitality industry and has a strong passion for the luxury universe.<\/p>\\n<\/li>\\n<li>Bachelor's degree or diploma in any related field<\/li>\\n<li>\\n<p>3&ndash;5 years of experience in luxury retail, upscale hospitality, or high-end customer service<\/p>\\n<\/li>\\n<li>\\n<p>Fluent in English; (B2 , C1 level + ) Arabic (and other languages) are strong assets<\/p>\\n<\/li>\\n<li>\\n<p>University degree - background in the timepiece and jewelry industry, and\/or in luxury items would be an added advantage&nbsp;<\/p>\\n<\/li>\\n<li>Can work rotating and weekend shifts<\/li>\\n<\/ul>\\n<div>Don&rsquo;t meet every requirement? No worries. We&rsquo;re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don&rsquo;t check every box, we encourage you to apply anyway. We&rsquo;ll do our best to match you with the right job, whether it&rsquo;s this one or another role.<\/div>\\n<div>&nbsp;<\/div>\\n<\/div>\\n<\/div>\",\"ats_external_id\":\"AE-82\",\"location\":\"Dubai, Dubai\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-21T03:59:18.528+04:00\",\"created_at\":\"2026-02-12T13:06:16.552+04:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-met2.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC84Mg?\",\"apply_url\":\"https:\/\/concentrix-met2.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC84Mg\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-met2\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"2\",\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"1\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":\"1\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"1292\",\"campaign_id\":\"13994\",\"campaign_title\":\"Sr. 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We believe that great employees are the key to a great solution. &nbsp;With your excellent expertise and communication skills, we can create a place where every customer can feel special.<\/p>\\n<p><strong>Our lines are open 11:00a.m.-19:00 p.m. local time Mon-Fri to help you strike an excellent work-life balance!<\/strong><\/p>\\n<p><strong>Your typical day:<\/strong><\/p>\\n<ul>\\n<li>\\n<p>Ensure service delivered to our customers meets contractual Key Performance Indicator (&lsquo;KPIs&rsquo;)<\/p>\\n<\/li>\\n<li>\\n<p>Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p>\\n<\/li>\\n<li>\\n<p>Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p>\\n<\/li>\\n<li>\\n<p>Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p>\\n<\/li>\\n<li>\\n<p>Maintain basic knowledge of client products and\/or services<\/p>\\n<\/li>\\n<li>\\n<p>Prepare complete and accurate work including appropriately notating accounts as required<\/p>\\n<\/li>\\n<li>\\n<p>Participate in activities designed to improve customer satisfaction and business performance<\/p>\\n<\/li>\\n<li>\\n<p>Offer additional products and\/or services<\/p>\\n<\/li>\\n<li>\\n<p>Track, document and retrieve information in call tracking database<\/p>\\n<\/li>\\n<li>\\n<p>Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>What you need to have is:<\/strong><\/p>\\n<ul>\\n<li>\\n<p>Fluency in <strong>Dutch<\/strong>,- both verbally and written<\/p>\\n<\/li>\\n<li>\\n<p>All training will be completed in&nbsp;<strong>English<\/strong>, so an advance level of the language is needed as well<\/p>\\n<\/li>\\n<li>\\n<p>Excellent communication and customer handling skills<\/p>\\n<\/li>\\n<li>\\n<p>At least 6 months of working experience in a customer service environment<\/p>\\n<\/li>\\n<li>\\n<p>Good typing and computer skills (MS Office, use of internet, e-mail and web-based applications)<\/p>\\n<\/li>\\n<li>\\n<p>Be organized, have problem-solving and analytical skills<\/p>\\n<\/li>\\n<li>\\n<p>Team player with a great attitude<\/p>\\n<\/li>\\n<li>\\n<p>High school education<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>What we offer?<\/strong><\/p>\\n<ul>\\n<li>\\n<p>Competitive salary<\/p>\\n<\/li>\\n<li>\\n<p>Medical insurance<\/p>\\n<\/li>\\n<li>\\n<p>Life insurance<\/p>\\n<\/li>\\n<li>\\n<p>Performance bonus<\/p>\\n<\/li>\\n<li>\\n<p>Internet allowance<\/p>\\n<\/li>\\n<li>\\n<p>Meal vouchers<\/p>\\n<\/li>\\n<li>\\n<p>Various career development opportunities<\/p>\\n<\/li>\\n<li>\\n<p>Annual reward and recognition events<\/p>\\n<\/li>\\n<li>\\n<p>Holiday pay<\/p>\\n<\/li>\\n<li>\\n<p>Team and Concentrix events<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>We can't wait to meet you!<\/strong><\/p>\\n<div>\\n<p><strong>Who&nbsp;are&nbsp;we?&nbsp;<\/strong><\/p>\\n<\/div>\\n<div>\\n<p>With 440,000 colleagues all over the world, we specialize in creating exceptional customer experiences and driving digital transformation for some of the world&rsquo;s biggest and best companies.&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>We&rsquo;re&nbsp;fanatical&nbsp;about&nbsp;our&nbsp;diverse&nbsp;and&nbsp;passionate&nbsp;people&nbsp;all&nbsp;across&nbsp;the&nbsp;world.&nbsp;We&nbsp;embrace&nbsp;all&nbsp;our&nbsp;different&nbsp;cultures,&nbsp;individualities,&nbsp;and&nbsp;personalities&nbsp;because&nbsp;we&nbsp;recognize&nbsp;that&nbsp;all&nbsp;our&nbsp;differences&nbsp;make&nbsp;us&nbsp;stronger&nbsp;together.&nbsp;Concentrix&nbsp;is&nbsp;an&nbsp;equal&nbsp;opportunity&nbsp;employer,&nbsp;and&nbsp;we&nbsp;process&nbsp;applicants&nbsp;without&nbsp;regard&nbsp;to&nbsp;disability,&nbsp;race,&nbsp;color,&nbsp;religion,&nbsp;gender,&nbsp;national&nbsp;origin,&nbsp;age,&nbsp;sexual&nbsp;orientation,&nbsp;gender&nbsp;identity&nbsp;or&nbsp;expression&nbsp;or&nbsp;any&nbsp;other&nbsp;characteristic.&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>We&nbsp;show&nbsp;our&nbsp;colleagues&nbsp;how&nbsp;important&nbsp;they&nbsp;are&nbsp;by&nbsp;showering&nbsp;them&nbsp;with&nbsp;perks,&nbsp;like&nbsp;a&nbsp;culture&nbsp;of&nbsp;belonging;&nbsp;clear&nbsp;paths&nbsp;for&nbsp;career&nbsp;development;&nbsp;professional&nbsp;support,&nbsp;coaching&nbsp;and&nbsp;mentorship&nbsp;programs;&nbsp;performance-based&nbsp;pay; a&nbsp;global&nbsp;network&nbsp;of&nbsp;lifelong&nbsp;friends&nbsp;and&nbsp;peers;&nbsp;and&nbsp;more! (Like,&nbsp;lots&nbsp;more.)<\/p>\\n<\/div>\\n<p>Location:<\/p>\\n<p>GEO Tbilisi - Vake Plaza 7th &amp; 8th Flrs, 72a Ilia Chavchavadze Avenue, 7th &amp; 8th Flrs<\/p>\",\"ats_external_id\":\"GE-12\",\"location\":\"Tbilisi, Tbilisi\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-05-08T16:11:03.989+04:00\",\"created_at\":\"2026-02-10T18:46:30.542+04:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-georgia.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMg?\",\"apply_url\":\"https:\/\/concentrix-georgia.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMg\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-georgia\",\"internal_job_listing\":\"1\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"1\",\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"1\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":\"1\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"1684\",\"campaign_id\":\"11\",\"campaign_title\":\"SUNRISE\/German\/Tbilisi\/Georgia\",\"campaign_type\":\"job_application\",\"job_title\":\"Deutschsprachiger Mitarbeiter im Technischen Service und Verkauf \u2013 Telekommunikationsbranche\",\"street\":null,\"address\":null,\"city\":\"Tbilisi\",\"state\":\"Tbilisi\",\"postal_code\":null,\"region\":\"Tbilisi\",\"country\":\"Georgia\",\"short_description\":\"Join Concentrix today!\",\"long_description\":\"<p><strong>Wir wachsen!<\/strong><br \/>Aufgrund unseres gro&szlig;en Wachstums suchen wir Customer Service Representatives - Telecommunications (m\/w) mit Deutschkenntnissen, die uns dabei helfen, Kundenerlebnisse f&uuml;r einige der gr&ouml;&szlig;ten und bekanntesten Marken zu schaffen.<\/p>\\n<p><strong>Wenn:<\/strong><\/p>\\n<p><strong>-&nbsp;<\/strong>Du flie&szlig;end&nbsp;<strong>Deutsch<\/strong> sprichst und Lust hast auf telefonischer&nbsp;<strong>Verkauf<\/strong>&nbsp;und Beratung<\/p>\\n<p>- Du bist eine aufgeschlossene Person<\/p>\\n<p>- &uuml;ber gute Kommunikationsf&auml;higkeiten verf&uuml;gen<\/p>\\n<p>- Du hast eine aufgabenorientierte Herangehensweise an Probleme und deren L&ouml;sung ist f&uuml;r dich kein Problem<\/p>\\n<p>- Du auch hohe <strong>Verkaufsprovisionen<\/strong> verdienen willst<\/p>\\n<p><strong>Aufgaben und Verantwortungsbereiche:<\/strong><\/p>\\n<p>- Telefonisches Bearbeiten von St&ouml;rungsf&auml;llen im Bereich Fixnet, Internet, TV in deutscher Sprache<\/p>\\n<p>- Diagnostizieren der Benutzeranfragen und St&ouml;rungsmeldungen mit Hilfe verschiedener Systeme<\/p>\\n<p>- Sicherstellen einer reibungslosen, effizienten und zeitgerechten Bearbeitung der anfallenden Auftr&auml;ge<\/p>\\n<p>- Troubleshooting im Bereich Internet, VoIP und IPTV und das daraus resultierende Case Management<\/p>\\n<p>- Verwalten der eigenen pendenten Kundenf&auml;lle, regelm&auml;ssiges Informieren von Kunden &uuml;ber den Status<\/p>\\n<p>- Vorantreiben der Weiterentwicklung der existierenden Business- und Systemprozesse<\/p>\\n<p>- Verst&auml;ndnis f&uuml;r Kundenbed&uuml;rfnisse, um L&ouml;sungen f&uuml;r nicht allt&auml;gliche Aufgaben und Anfragen zu finden<\/p>\\n<p>- Unterst&uuml;tzen bei Verbesserung der Produktstabilit&auml;t und der Supportprozesse<\/p>\\n<p>- Mehrwert generieren f&uuml;r unsere Kunden mit Verk&auml;ufen von Zusatzprodukten<\/p>\\n<p>- Einhaltung der KPIs im Benchmark<\/p>\\n<p><strong>Anforderungen:<\/strong><\/p>\\n<p>- Erfahrung im Bereich Kundenservice<\/p>\\n<p>- Technische Affinit&auml;t<\/p>\\n<p>- Hohe Kundenorientierung und &uuml;berdurchschnittliches Engagement<\/p>\\n<p>- Sehr gute PC-Anwenderkenntnisse<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Was CNX bietet:<\/strong><\/p>\\n<p>Gr&uuml;ndliche Schulung (vor Ort in Tiflis) mit erfahrenen Ausbildern (Du wirst bereit sein, selbst&auml;ndig zu arbeiten und neue Freundschaften zu schlie&szlig;en)-Arbeitsvertrag in Vollzeit.<\/p>\\n<p>- Arbeit von Montag bis Sonntag&nbsp; (<strong>11:00 - 01:00<\/strong> Winterzeit) (<strong>10:00 - 24:00<\/strong> Sommerzeit)<\/p>\\n<p>- Zuverl&auml;ssige Vorbereitung auf die Arbeit<\/p>\\n<p>- Nach 6 Monaten ist Hybridarbeit m&ouml;glich &nbsp;<\/p>\\n<p><strong>Was erh&auml;ltst du von uns?<\/strong><\/p>\\n<p><strong>Freies Wochenende<\/strong><\/p>\\n<ul style=\\\"list-style-type: circle;\\\">\\n<li>Ein konkurrenzf&auml;higes Gehalt&nbsp;<\/li>\\n<li>Feste Anstellung<\/li>\\n<li>Leistungsgerechte Bezahlung<\/li>\\n<li>Medizinische Versicherung &nbsp;&nbsp;<\/li>\\n<li>Lebensversicherung<\/li>\\n<li>Transportkostenpauschale<\/li>\\n<li>Essensgutscheine&nbsp;<\/li>\\n<li>Verschiedene M&ouml;glichkeiten der beruflichen Entwicklung<\/li>\\n<li>24 Tage bezahlter Urlaub pro Jahr<\/li>\\n<li>Team- und Concentrix-Veranstaltungen<\/li>\\n<li>Wenn das alles interessant f&uuml;r dich klingt, erf&auml;hrst du hier, wie dein Abenteuer bei Concentrix (CNX) aussehen wird.<\/li>\\n<\/ul>\\n<p><strong>&Uuml;ber uns:<\/strong><\/p>\\n<p>Ob Quereinsteiger:in mit kaufm&auml;nnischer, handwerklicher oder ohne Ausbildung, in Vollzeit oder Teilzeit oder als Student:in &ndash; Wir haben Deine Karriere.<\/p>\\n<p>Mit 440 000 Kolleg:innen auf der ganzen Welt sind wir darauf spezialisiert, au&szlig;ergew&ouml;hnliche Kundenerlebnisse zu schaffen und die digitale Transformation f&uuml;r einige der gr&ouml;&szlig;ten und bekanntesten Unternehmen der Welt voranzutreiben. Wir sind begeistert von unseren vielf&auml;ltigen und leidenschaftlichen Mitarbeitenden auf der ganzen Welt. Wir begr&uuml;&szlig;en alle unsere unterschiedlichen Kulturen, Individualit&auml;ten und Pers&ouml;nlichkeiten, weil wir wissen, dass alle unsere Unterschiede uns gemeinsam st&auml;rker machen. Concentrix ist ein Arbeitgeber, der die Chancengleichheit f&ouml;rdert und Bewerber:innen ohne R&uuml;cksicht auf Behinderungen, Rasse, Hautfarbe, Religion, Geschlecht, nationale Herkunft, Alter, sexuelle Orientierung, Geschlechtsidentit&auml;t oder -ausdruck sowie andere Merkmale&nbsp;<u>behandelt.&nbsp;&nbsp;<\/u>&nbsp;Wir zeigen unseren Kolleg:innen wie wichtig sie sind, indem wir sie mit vielen Vorz&uuml;gen unterst&uuml;tzen, z.B. einer Kultur der Zugeh&ouml;rigkeit, klaren Wegen f&uuml;r die berufliche Entwicklung, professioneller Unterst&uuml;tzung, Coaching-und Mentorenprogrammen, leistungsbezogener Bezahlung, einem globalen Netzwerk von Freund:innen und Kolleg:innen auf Lebenszeit und vielem mehr!<\/p>\",\"ats_external_id\":\"GE-11\",\"location\":\"Tbilisi, Tbilisi\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-17T03:59:11.599+04:00\",\"created_at\":\"2026-02-10T18:15:59.986+04:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-georgia.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMQ?\",\"apply_url\":\"https:\/\/concentrix-georgia.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMQ\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-georgia\",\"internal_job_listing\":\"1\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"1\",\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"1\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":\"1\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"1444\",\"campaign_id\":\"78\",\"campaign_title\":\"R1672747 Customer Service Advisor - Arabic Speaker (Evergreen)\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Advisor - Arabic Speaker\",\"street\":\"ARE Dubai - Property# BCB2 515, Dubai CommerCity\",\"address\":\"ARE Dubai - Property# BCB2 515, Dubai CommerCity\",\"city\":\"Dubai\",\"state\":\"Dubai\",\"postal_code\":null,\"region\":\"Dubai\",\"country\":\"United Arab Emirates\",\"short_description\":\"The Advisor II, Blended Support position interfaces with customers via inbound calls\/chats\/emails, outbound calls\/chats\/emails, or through the Internet depending upon client requirements. This position provides customer service support and resolution of non-routine problems regarding client's product or services.\",\"long_description\":\"<p><\/p><p><b>ESSENTIAL FUNCTIONS \/ CORE RESPONSIBILITIES<\/b><\/p><p><\/p><p>\u2022 \u00a0 \u00a0Ensuring that the service delivered to our client\u2019s customers meets the Key Performance Indicators (\u2018KPIs\u2019) for the role.<\/p><p>\u2022 \u00a0 \u00a0Interfaces with customers via inbound calls\/chats\/emails, outbound calls\/chats\/emails, or through the Internet depending upon client requirements while maintaining established standards for number of calls, pick-up time, duration of call and quality of call.<\/p><p>\u2022 \u00a0 \u00a0Providing high quality customer service by listening attentively, clarifying customer requirements, probing for understanding, using decision-support tools and resources for answering customer enquiries efficiently and politely with correct and complete information and redirect them where appropriate.<\/p><p>\u2022 \u00a0 \u00a0Identifying customer problems and offer appropriate solutions.<\/p><p>\u2022 \u00a0 \u00a0Identifying and maximizing selling and cross-selling opportunities.<\/p><p>\u2022 \u00a0 \u00a0Continuous learning to keep up-to-date with changes and developments to products, services, and procedures.<\/p><p>\u00a0 \u00a0<\/p><p><b>CANDIDATE PROFILE<\/b><\/p><p><\/p><p>You will be accountable to provide the highest standards of customer service through the provision of a telephone services to existing and potential customers.<\/p><p><\/p><p>\u2022 \u00a0 The ideal candidate will possess a previous experience in the Luxury Retail \/ Hospitality industry and has a strong passion for the luxury universe.<\/p><p>\u2022 \u00a0 \u00a0Arabic speaker with a strong command of English (oral and written).<\/p><p>\u2022 \u00a0 \u00a0Graduate preferred in any stream and above. A combination of education and experience may be substituted and\/or considered in lieu of the bachelor\u2019s degree.<\/p><p>\u2022 \u00a0 \u00a0Pleasant telephone etiquette and someone who loves to speak over the phone.<\/p><p>\u2022 Demonstrate courteousness and patience in all customer contact situations; including maintaining a pleasant and professional tone and manner.<\/p><p>\u2022 Dependable with proficient attention to detail.<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge\u00a0<\/p><p>\u2022 \u00a0 \u00a0Open to work - 8 hours a day, 5 days a week in all shifts, as per department requirements.<\/p><p>\u2022 \u00a0 \u00a0Can join immediately (preferably within 1-2 weeks on offer agreement).<br \/>\u00a0<\/p><p><\/p><p><b>Disclaimer \u00a0<\/b><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p><p><\/p><p>Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.<\/p>\",\"ats_external_id\":\"R1672747\",\"location\":\"Dubai, Dubai\",\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":\"monthly\",\"salary_currency\":\"AED\",\"updated_at\":\"2026-10-21T03:59:18.518+04:00\",\"created_at\":\"2026-02-10T17:04:32.028+04:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-met2.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83OA?\",\"apply_url\":\"https:\/\/concentrix-met2.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83OA\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-met2\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"1\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":\"0\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"1445\",\"campaign_id\":\"77\",\"campaign_title\":\"R1578216 Customer Service Advisor - Arabic Speaker - Abudhabi (Evergreen)\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Advisor - Arabic Speaker - Abudhabi\",\"street\":\"ARE Abu Dhabi -  Building Khaleej Area\",\"address\":\"ARE Abu Dhabi -  Building Khaleej Area\",\"city\":\"Abu Dhabi\",\"state\":\"Abu Dhabi\",\"postal_code\":null,\"region\":\"Abudhabi\",\"country\":\"United Arab Emirates\",\"short_description\":\"The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0<\/h2><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0<\/h2><p>\u2022 High school diploma with three to six months of relevant experience preferred<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0<\/h2><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge.\u00a0 Works with close supervision and clearly defined procedures.\u00a0 Starting to demonstrate familiarity with client terminology, operating standards and procedures.\u00a0 Starter without sustained metric performance levels.<\/p><p><\/p><h2><b>Supplemental Geographical Information <\/b><\/h2><p>RECRUITER ENTER THE APPLICABLE LANGUAGE:<\/p><p><\/p><p>GERMANY - This job description does not apply to employees in Germany.<\/p><p><\/p><p>UNITED KINGDOM- EXCLUDE HIGH SCHOOL INFORMATION IN CANDIDATE PROFILE SECTION<\/p><p>\u00a0\u00a0\u00a0<\/p><p>PHILIPPINES\u00a0\u00a0<\/p><p>\u2022 Minimum of two years of college education. No prior call center experience is required<\/p><p>\u2022 Ability to think clearly and can explain simple issues effectively, both written and verbally<\/p><p>\u00a0\u00a0\u00a0<\/p><p>INDIA\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy<\/p><p>\u2022 Clarify customer requirements; probe for and confirm understanding of requirements or problem<\/p><p>\u2022 Confirm customer understanding of the solution and provide additional customer education as needed<\/p><p>\u2022 Ability to learn including strong problem solving skills<\/p><p>\u2022 Demonstrate strong probing and problem solving skills<\/p><p>\u2022 Should be able to handle complex queries<\/p><p>\u2022 Should be able to resolve customer queries independently\u00a0<\/p><p><\/p><h2><b>Disclaimer\u00a0\u00a0 <\/b><\/h2><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p><p><\/p><p>Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.<\/p><p><\/p>\",\"ats_external_id\":\"R1578216\",\"location\":\"Abu Dhabi, Abudhabi\",\"job_type\":\"\",\"salary\":null,\"salary_type\":\"monthly\",\"salary_currency\":\"AED\",\"updated_at\":\"2026-10-21T03:59:18.509+04:00\",\"created_at\":\"2026-02-10T16:59:29.243+04:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-met2.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83Nw?\",\"apply_url\":\"https:\/\/concentrix-met2.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83Nw\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-met2\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"1\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":\"0\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"1446\",\"campaign_id\":\"75\",\"campaign_title\":\"GTM Abudhabi- Burjeel CSA- AR\/ EN\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Advisor - Arabic and English Speaker - Medical\",\"street\":null,\"address\":null,\"city\":\"Abu Dhabi\",\"state\":\"Abu Dhabi\",\"postal_code\":null,\"region\":\"Abudhabi\",\"country\":\"United Arab Emirates\",\"short_description\":\"Join Concentrix Team today!\",\"long_description\":\"<div><strong>Job Description<\/strong><\/div>\\n<div>&nbsp;<\/div>\\n<div id=\\\"Signature\\\">\\n<div>Are you looking for a career change with a forward-thinking global organization? Come be part of our award-winning company driven by our people from 70+ countries where ALL members contribute and support each other&rsquo;s success and well-being, proudly united as our &ldquo;game-changers\\\". We're recognized with awards like \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/div>\\n<div>We&rsquo;re on the lookout for Arabic and English-speaking Customer Representatives (on-site) to join our team of game-changers who engage with customers from top brands that could be from luxury retail, finance, real estate, fashion, healthcare, or another leading-edge industry.<\/div>\\n<div>We create epic career journeys that empower our people towards greater opportunities and brighter futures. At Concentrix, you belong, you make a difference, and you succeed on your terms.<\/div>\\n<div>&nbsp;<\/div>\\n<div><strong>Career growth and personal development:<\/strong><\/div>\\n<div>&nbsp;<\/div>\\n<div>This is a great opportunity to reimagine an all-new career journey and develop &ldquo;friends for life&rdquo; at the same time. We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed.<\/div>\\n<div>&nbsp;<\/div>\\n<div>Plus, at Concentrix there&rsquo;s real career and personal growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/div>\\n<div>&nbsp;<\/div>\\n<div><strong>What you will do in this role:<\/strong><\/div>\\n<div>.<\/div>\\n<div><strong>As a Customer Service Representative, you will:<\/strong><\/div>\\n<div>&nbsp;<\/div>\\n<ul>\\n<li>Review customer requests and expectations and respond to them according to their needs and situations<\/li>\\n<li>Provide customer service support and resolution of routine problems regarding our client's product or services and will interface with their customers via phone, email, chat or social media depending upon the client requirements.<\/li>\\n<li>Develop your tech skills and learn how to use software solutions that improve people&rsquo;s lives<\/li>\\n<li>Champion better brand experiences for our customers and clients<\/li>\\n<li>Your qualifications:<\/li>\\n<\/ul>\\n<div>We embrace our game-changers with open arms, people from diverse backgrounds, curious, and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.<\/div>\\n<div>&nbsp;<\/div>\\n<div><strong>Concentrix is a great match if you:<\/strong><\/div>\\n<div>&nbsp;<\/div>\\n<ul>\\n<li>Bachelor's degree or diploma in any related field<\/li>\\n<li>Are proficient or bilingual in Arabic and English &nbsp;<\/li>\\n<li>Are proactive, self-motivated, and solution-oriented &nbsp;<\/li>\\n<li>Can work rotating and weekend shifts<\/li>\\n<\/ul>\\n<div>Don&rsquo;t meet every requirement? No worries. We&rsquo;re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don&rsquo;t check every box, we encourage you to apply anyway. We&rsquo;ll do our best to match you with the right job, whether it&rsquo;s this one or another role.<\/div>\\n<div>&nbsp;<\/div>\\n<\/div>\",\"ats_external_id\":\"AE-75\",\"location\":\"Abu Dhabi, Abudhabi\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-06T03:59:18.025+04:00\",\"created_at\":\"2026-02-09T19:30:10.683+04:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-met2.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83NQ?\",\"apply_url\":\"https:\/\/concentrix-met2.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83NQ\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-met2\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"2\",\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"1\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":\"0\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"1447\",\"campaign_id\":\"74\",\"campaign_title\":\"GTM Abudhabi- Q mobility CSA- AR\/ EN\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Advisor - Arabic and English Speaker - Abudhabi\",\"street\":null,\"address\":null,\"city\":\"Abu Dhabi\",\"state\":\"Abu Dhabi\",\"postal_code\":null,\"region\":\"Abudhabi\",\"country\":\"United Arab Emirates\",\"short_description\":\"Join Concentrix Team today!\",\"long_description\":\"<div><strong>Job Description<\/strong><\/div>\\n<div>&nbsp;<\/div>\\n<div id=\\\"Signature\\\">\\n<div>Are you looking for a career change with a forward-thinking global organization? Come be part of our award-winning company driven by our people from 70+ countries where ALL members contribute and support each other&rsquo;s success and well-being, proudly united as our &ldquo;game-changers\\\". We're recognized with awards like \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/div>\\n<div>We&rsquo;re on the lookout for Arabic and English-speaking Customer Representatives (on-site) to join our team of game-changers who engage with customers from top brands that could be from luxury retail, finance, real estate, fashion, healthcare, or another leading-edge industry.<\/div>\\n<div>We create epic career journeys that empower our people towards greater opportunities and brighter futures. At Concentrix, you belong, you make a difference, and you succeed on your terms.<\/div>\\n<div>&nbsp;<\/div>\\n<div><strong>Career growth and personal development:<\/strong><\/div>\\n<div>&nbsp;<\/div>\\n<div>This is a great opportunity to reimagine an all-new career journey and develop &ldquo;friends for life&rdquo; at the same time. We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed.<\/div>\\n<div>&nbsp;<\/div>\\n<div>Plus, at Concentrix there&rsquo;s real career and personal growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/div>\\n<div>&nbsp;<\/div>\\n<div><strong>What you will do in this role:<\/strong><\/div>\\n<div>.<\/div>\\n<div><strong>As a Customer Service Representative, you will:<\/strong><\/div>\\n<div>&nbsp;<\/div>\\n<ul>\\n<li>Review customer requests and expectations and respond to them according to their needs and situations<\/li>\\n<li>Provide customer service support and resolution of routine problems regarding our client's product or services and will interface with their customers via phone, email, chat or social media depending upon the client requirements.<\/li>\\n<li>Develop your tech skills and learn how to use software solutions that improve people&rsquo;s lives<\/li>\\n<li>Champion better brand experiences for our customers and clients<\/li>\\n<li>Your qualifications:<\/li>\\n<\/ul>\\n<div>We embrace our game-changers with open arms, people from diverse backgrounds, curious, and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.<\/div>\\n<div>&nbsp;<\/div>\\n<div><strong>Concentrix is a great match if you:<\/strong><\/div>\\n<div>&nbsp;<\/div>\\n<ul>\\n<li>Bachelor's degree or diploma in any related field<\/li>\\n<li>Are proficient or bilingual in Arabic and English &nbsp;<\/li>\\n<li>Are proactive, self-motivated, and solution-oriented &nbsp;<\/li>\\n<li>Can work rotating and weekend shifts<\/li>\\n<\/ul>\\n<div>Don&rsquo;t meet every requirement? No worries. We&rsquo;re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don&rsquo;t check every box, we encourage you to apply anyway. We&rsquo;ll do our best to match you with the right job, whether it&rsquo;s this one or another role.<\/div>\\n<div>&nbsp;<\/div>\\n<\/div>\",\"ats_external_id\":\"AE-74\",\"location\":\"Abu Dhabi, Abudhabi\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-17T03:59:17.962+04:00\",\"created_at\":\"2026-02-09T19:24:24.846+04:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-met2.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83NA?\",\"apply_url\":\"https:\/\/concentrix-met2.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83NA\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-met2\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"2\",\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"1\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":\"0\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"1448\",\"campaign_id\":\"73\",\"campaign_title\":\"GTM Dubai - Ziina CSA - AR\/ EN\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Advisor - Arabic and English Speaker - Dubai\",\"street\":null,\"address\":null,\"city\":\"Dubai\",\"state\":\"Dubai\",\"postal_code\":null,\"region\":\"Dubai\",\"country\":\"United Arab Emirates\",\"short_description\":\"Join Concentrix Team today!\",\"long_description\":\"<div><strong>Job Description<\/strong><\/div>\\n<div>&nbsp;<\/div>\\n<div id=\\\"Signature\\\">\\n<div>Are you looking for a career change with a forward-thinking global organization? Come be part of our award-winning company driven by our people from 70+ countries where ALL members contribute and support each other&rsquo;s success and well-being, proudly united as our &ldquo;game-changers\\\". We're recognized with awards like \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/div>\\n<div>We&rsquo;re on the lookout for Arabic and English-speaking Customer Representatives (on-site) to join our team of game-changers who engage with customers from top brands that could be from luxury retail, finance, real estate, fashion, healthcare, or another leading-edge industry.<\/div>\\n<div>We create epic career journeys that empower our people towards greater opportunities and brighter futures. At Concentrix, you belong, you make a difference, and you succeed on your terms.<\/div>\\n<div>&nbsp;<\/div>\\n<div><strong>Career growth and personal development:<\/strong><\/div>\\n<div>&nbsp;<\/div>\\n<div>This is a great opportunity to reimagine an all-new career journey and develop &ldquo;friends for life&rdquo; at the same time. We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed.<\/div>\\n<div>&nbsp;<\/div>\\n<div>Plus, at Concentrix there&rsquo;s real career and personal growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/div>\\n<div>&nbsp;<\/div>\\n<div><strong>What you will do in this role:<\/strong><\/div>\\n<div>.<\/div>\\n<div><strong>As a Customer Service Representative, you will:<\/strong><\/div>\\n<div>&nbsp;<\/div>\\n<ul>\\n<li>Review customer requests and expectations and respond to them according to their needs and situations<\/li>\\n<li>Provide customer service support and resolution of routine problems regarding our client's product or services and will interface with their customers via phone, email, chat or social media depending upon the client requirements.<\/li>\\n<li>Develop your tech skills and learn how to use software solutions that improve people&rsquo;s lives<\/li>\\n<li>Champion better brand experiences for our customers and clients<\/li>\\n<li>Your qualifications:<\/li>\\n<\/ul>\\n<div>We embrace our game-changers with open arms, people from diverse backgrounds, curious, and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.<\/div>\\n<div>&nbsp;<\/div>\\n<div><strong>Concentrix is a great match if you:<\/strong><\/div>\\n<div>&nbsp;<\/div>\\n<ul>\\n<li>Bachelor's degree or diploma in any related field<\/li>\\n<li>Are proficient or bilingual in Arabic and English &nbsp;<\/li>\\n<li>Are proactive, self-motivated, and solution-oriented &nbsp;<\/li>\\n<li>Can work rotating and weekend shifts<\/li>\\n<\/ul>\\n<div>Don&rsquo;t meet every requirement? No worries. We&rsquo;re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don&rsquo;t check every box, we encourage you to apply anyway. We&rsquo;ll do our best to match you with the right job, whether it&rsquo;s this one or another role.<\/div>\\n<div>&nbsp;<\/div>\\n<\/div>\",\"ats_external_id\":\"AE-73\",\"location\":\"Dubai, Dubai\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-21T03:59:18.500+04:00\",\"created_at\":\"2026-02-09T19:11:06.236+04:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-met2.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83Mw?\",\"apply_url\":\"https:\/\/concentrix-met2.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83Mw\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-met2\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"2\",\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"1\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":\"1\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"379\",\"campaign_id\":\"618\",\"campaign_title\":\"Open Application (PL) | German | Poland\",\"campaign_type\":\"job_application\",\"job_title\":\"Concentrix Open German Application\",\"street\":null,\"address\":null,\"city\":\"Katowice\",\"state\":\"Silesian Voivodeship\",\"postal_code\":\"40\",\"region\":\"\u015al\u0105skie\",\"country\":\"Poland\",\"short_description\":\"Apply with Concentrix\",\"long_description\":\"<p data-pm-slice=\\\"1 3 []\\\">Are you ready to be part of the Concentrix community? If you're interested in joining us but haven't found a specific role that suits your interests, we've got exciting opportunities for you! Use this application form to express your interest, and we'll match your profile with one of our open roles, then reach out to you with more details.<\/p>\\n<p><strong>Be the next Game-Changer!<\/strong><\/p>\\n<h2><strong>About the roles:<\/strong><\/h2>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>We provide comprehensive training and resources in the initial weeks to ensure your success.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Depending on the project, you will interact with clients via phone, email, or chat.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Your primary responsibility will be resolving various client-reported issues.<\/p>\\n<\/li>\\n<\/ul>\\n<h2>Apply if You:<\/h2>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Are proficient in German at a B2+\/C1 level.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Additional language skills are a plus.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Are enthusiastic about working onsite in one of our offices in Katowice, Lublin, Warsaw or Szczecin, or remotely from anywhere in Poland.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Are available for full-time work.<\/p>\\n<\/li>\\n<\/ul>\\n<h2><strong>What we offer to you:<\/strong><\/h2>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Employment with a labor contract.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>An attractive salary package.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Engaging training programs.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Benefits package including private healthcare by LuxMed, MyBenefit with a monthly budget, private life insurance, MultiSport, fruits on Wednesdays, and occasional Pizza Days.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Talent Development Program featuring transparent career paths and promotion opportunities.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Access to CNX Academy's mentoring program.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Unlimited online training via CNX University.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>\\\"Refer a Friend\\\" bonus up to 4000 PLN.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>An amazing work culture celebrating diverse cultures with numerous onsite integration events.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Modern offices located in Katowice, Szczecin, Lublin and Warsaw.<\/p>\\n<\/li>\\n<\/ul>\",\"ats_external_id\":\"PL-618\",\"location\":\"Katowice, \u015al\u0105skie\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"monthly\",\"salary_currency\":\"PLN\",\"updated_at\":\"2026-09-15T11:26:42.303+02:00\",\"created_at\":\"2026-02-09T17:41:24.149+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82MTg?\",\"apply_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82MTg\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-poland\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"3\",\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"1\",\"auto_call\":\"0\",\"on_erp_listing\":\"0\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"380\",\"campaign_id\":\"616\",\"campaign_title\":\"Reckitt | Greek | Katowice\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Specialist with Greek\",\"street\":null,\"address\":null,\"city\":\"Katowice\",\"state\":\"Silesian Voivodeship\",\"postal_code\":\"40\",\"region\":\"\u015al\u0105skie\",\"country\":\"Poland\",\"short_description\":\"Apply with Concentrix\",\"long_description\":\"<section class=\\\"offer-view_c6g9djq\\\" data-test=\\\"section-responsibilities\\\" data-scroll-id=\\\"responsibilities-1\\\">\\n<div class=\\\"offer-view_c8zsosj\\\" data-test=\\\"section-responsibilities-header\\\">\\n<h2 class=\\\"offer-view_t1y6m5v5 offer-view_tbq0khg\\\" data-test=\\\"text-offer-section-title\\\">Your responsibilities<\/h2>\\n<\/div>\\n<div class=\\\"offer-view_c1s1xseq\\\">\\n<ul class=\\\"offer-view_cmjq3hn\\\" data-test=\\\"aggregate-bullet-model\\\">\\n<li class=\\\"offer-view_tkzmjn3\\\">Serve as a brand ambassador, advise customers on hygiene products<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Responding to inbound and making outbound calls regarding product enquiries and complaints (damaged product, poor quality, missing item in the pack)<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Providing multichannel written support: e-mail, chat, and social media channels<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Documenting e-commerce complaints logged on e-commerce platforms<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Maintain high level of customer satisfaction<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Remain polite, patient and courteous with customers throughout the experience.<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Ensure the end to end experience for all customers is at high level of customer satisfaction.<\/li>\\n<\/ul>\\n<\/div>\\n<\/section>\\n<section class=\\\"offer-view_c6g9djq\\\" data-test=\\\"section-requirements\\\" data-scroll-id=\\\"requirements-1\\\">\\n<div class=\\\"offer-view_c8zsosj\\\" data-test=\\\"section-requirements-header\\\">\\n<h2 class=\\\"offer-view_t1y6m5v5 offer-view_tbq0khg\\\" data-test=\\\"section-offer-view-section-title\\\">Our requirements<\/h2>\\n<\/div>\\n<div class=\\\"offer-view_c1s1xseq\\\">\\n<div class=\\\"offer-view_s1e9dfkj\\\" data-test=\\\"offer-sub-section\\\" data-scroll-id=\\\"requirements-expected-1\\\">\\n<div class=\\\"offer-view_c1vseyc8\\\">\\n<ul class=\\\"offer-view_cmjq3hn\\\" data-test=\\\"aggregate-bullet-model\\\">\\n<li class=\\\"offer-view_tkzmjn3\\\">Language level: Greek C1\/C2 (contact with the customers) + English B2 (language of the training and internal communication).<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Proficient in a variety of computer programs with the capability to learn quickly and apply new functions to daily work.<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Able to listen to understand, review, and provide solutions.<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">High-developed communication skills.<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Strong attention to details and ability to multitask.<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Stable Internet connection (for WAH roles).<\/li>\\n<\/ul>\\n<\/div>\\n<\/div>\\n<div class=\\\"offer-view_s1e9dfkj\\\" data-test=\\\"offer-sub-section\\\" data-scroll-id=\\\"requirements-optional-1\\\">\\n<h3 class=\\\"offer-view_t18n0qwr\\\" data-test=\\\"requirements-optional-title\\\">Optional<\/h3>\\n<div class=\\\"offer-view_c1vseyc8\\\">\\n<ul class=\\\"offer-view_cmjq3hn\\\" data-test=\\\"aggregate-bullet-model\\\">\\n<li class=\\\"offer-view_tkzmjn3\\\">Customer Service experience in an international, fast-peace environment (1 year).<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Practical knowledge of CRM systems.<\/li>\\n<\/ul>\\n<\/div>\\n<\/div>\\n<\/div>\\n<\/section>\\n<section class=\\\"offer-view_c6g9djq\\\" data-test=\\\"section-offered\\\" data-scroll-id=\\\"offered-1\\\">\\n<div class=\\\"offer-view_c8zsosj\\\" data-test=\\\"section-offered-header\\\">\\n<h2 class=\\\"offer-view_t1y6m5v5 offer-view_tbq0khg\\\" data-test=\\\"text-offer-section-title\\\">What we offer<\/h2>\\n<\/div>\\n<div class=\\\"offer-view_c1s1xseq\\\">\\n<div class=\\\"offer-view_t766pxj\\\" data-test=\\\"aggregate-bullet-model\\\">\\n<ul class=\\\"offer-view_cmjq3hn\\\">\\n<li class=\\\"offer-view_tkzmjn3\\\">Employment contract (3-month of probation period with possibility of extension).<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Remote position within Poland.<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Benefits package: private medical healthcare (LuxMed); private life insurance; MyBenefit points or Multisport Card.<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Language classes: Polish or English.<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">An access to the online platforms with unlimited trainings: Concentrix University and LinkedIn Learning.<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Work with Friend and Earn: Referral Campaign with bonuses up to 4000 PLN.<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Development program - Concentrix Academy - unlock your talent and become our future Team Leader, Trainer, or Quality Evaluator<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Fully paid training: before the first contact with the customers you will participate in fully paid training. - We will teach you everything!<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Competitions, integration events, and recognition program Be The Best to act as a One Team!<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Social Fund because your Employee Experience matters!<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">IT device to work from home within Poland.<\/li>\\n<\/ul>\\n<\/div>\\n<\/div>\\n<\/section>\",\"ats_external_id\":\"PL-616\",\"location\":\"Katowice, \u015al\u0105skie\",\"job_type\":\"full_time\",\"salary\":\"7000\",\"salary_type\":\"monthly\",\"salary_currency\":\"PLN\",\"updated_at\":\"2026-08-05T16:40:55.747+02:00\",\"created_at\":\"2026-02-06T16:38:06.127+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82MTY?\",\"apply_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82MTY\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-poland\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"1\",\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"1\",\"auto_call\":\"0\",\"on_erp_listing\":\"0\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"381\",\"campaign_id\":\"615\",\"campaign_title\":\"Reckitt | Dutch | Katowice\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Specialist with Dutch (work from home)\",\"street\":null,\"address\":null,\"city\":\"Katowice\",\"state\":\"Silesian Voivodeship\",\"postal_code\":\"40\",\"region\":\"\u015al\u0105skie\",\"country\":\"Poland\",\"short_description\":\"Apply with Concentrix\",\"long_description\":\"<section class=\\\"offer-view_c6g9djq\\\" data-test=\\\"section-responsibilities\\\" data-scroll-id=\\\"responsibilities-1\\\">\\n<div class=\\\"offer-view_c8zsosj\\\" data-test=\\\"section-responsibilities-header\\\">\\n<section class=\\\"offer-view_c6g9djq\\\" data-test=\\\"section-responsibilities\\\" data-scroll-id=\\\"responsibilities-1\\\">\\n<div class=\\\"offer-view_c8zsosj\\\" data-test=\\\"section-responsibilities-header\\\">\\n<h2 class=\\\"offer-view_t1y6m5v5 offer-view_tbq0khg\\\" data-test=\\\"text-offer-section-title\\\">Your responsibilities<\/h2>\\n<\/div>\\n<div class=\\\"offer-view_c1s1xseq\\\">\\n<ul class=\\\"offer-view_cmjq3hn\\\" data-test=\\\"aggregate-bullet-model\\\">\\n<li class=\\\"offer-view_tkzmjn3\\\">Serve as a brand ambassador, advise customers on hygiene products<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Responding to inbound and making outbound calls regarding product enquiries and complaints (damaged product, poor quality, missing item in the pack)<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Providing multichannel written support: e-mail, chat, and social media channels<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Documenting e-commerce complaints logged on e-commerce platforms<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Maintain high level of customer satisfaction<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Remain polite, patient and courteous with customers throughout the experience.<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Ensure the end to end experience for all customers is at high level of customer satisfaction.<\/li>\\n<\/ul>\\n<\/div>\\n<\/section>\\n<section class=\\\"offer-view_c6g9djq\\\" data-test=\\\"section-requirements\\\" data-scroll-id=\\\"requirements-1\\\">\\n<div class=\\\"offer-view_c8zsosj\\\" data-test=\\\"section-requirements-header\\\">\\n<h2 class=\\\"offer-view_t1y6m5v5 offer-view_tbq0khg\\\" data-test=\\\"section-offer-view-section-title\\\">Our requirements<\/h2>\\n<\/div>\\n<div class=\\\"offer-view_c1s1xseq\\\">\\n<div class=\\\"offer-view_s1e9dfkj\\\" data-test=\\\"offer-sub-section\\\" data-scroll-id=\\\"requirements-expected-1\\\">\\n<div class=\\\"offer-view_c1vseyc8\\\">\\n<ul class=\\\"offer-view_cmjq3hn\\\" data-test=\\\"aggregate-bullet-model\\\">\\n<li class=\\\"offer-view_tkzmjn3\\\">Language level: Dutch C1\/C2 (contact with the customers) + English B2 (language of the training and internal communication).<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Proficient in a variety of computer programs with the capability to learn quickly and apply new functions to daily work.<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Able to listen to understand, review, and provide solutions.<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">High-developed communication skills.<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Strong attention to details and ability to multitask.<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Stable Internet connection (for WAH roles).<\/li>\\n<\/ul>\\n<\/div>\\n<\/div>\\n<div class=\\\"offer-view_s1e9dfkj\\\" data-test=\\\"offer-sub-section\\\" data-scroll-id=\\\"requirements-optional-1\\\">\\n<h3 class=\\\"offer-view_t18n0qwr\\\" data-test=\\\"requirements-optional-title\\\">Optional<\/h3>\\n<div class=\\\"offer-view_c1vseyc8\\\">\\n<ul class=\\\"offer-view_cmjq3hn\\\" data-test=\\\"aggregate-bullet-model\\\">\\n<li class=\\\"offer-view_tkzmjn3\\\">Customer Service experience in an international, fast-peace environment (1 year).<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Practical knowledge of CRM systems.<\/li>\\n<\/ul>\\n<\/div>\\n<\/div>\\n<\/div>\\n<\/section>\\n<section class=\\\"offer-view_c6g9djq\\\" data-test=\\\"section-offered\\\" data-scroll-id=\\\"offered-1\\\">\\n<div class=\\\"offer-view_c8zsosj\\\" data-test=\\\"section-offered-header\\\">\\n<h2 class=\\\"offer-view_t1y6m5v5 offer-view_tbq0khg\\\" data-test=\\\"text-offer-section-title\\\">What we offer<\/h2>\\n<\/div>\\n<div class=\\\"offer-view_c1s1xseq\\\">\\n<div class=\\\"offer-view_t766pxj\\\" data-test=\\\"aggregate-bullet-model\\\">\\n<ul class=\\\"offer-view_cmjq3hn\\\">\\n<li class=\\\"offer-view_tkzmjn3\\\">Employment contract (3-month of probation period with possibility of extension).<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Remote position within Poland.<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Benefits package: private medical healthcare (LuxMed); private life insurance; MyBenefit points or Multisport Card.<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Language classes: Polish or English.<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">An access to the online platforms with unlimited trainings: Concentrix University and LinkedIn Learning.<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Work with Friend and Earn: Referral Campaign with bonuses up to 4000 PLN.<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Development program - Concentrix Academy - unlock your talent and become our future Team Leader, Trainer, or Quality Evaluator<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Fully paid training: before the first contact with the customers you will participate in fully paid training. - We will teach you everything!<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Competitions, integration events, and recognition program Be The Best to act as a One Team!<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Social Fund because your Employee Experience matters!<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">IT device to work from home within Poland<\/li>\\n<\/ul>\\n<\/div>\\n<\/div>\\n<\/section>\\n<\/div>\\n<\/section>\",\"ats_external_id\":\"PL-615\",\"location\":\"Katowice, \u015al\u0105skie\",\"job_type\":\"full_time\",\"salary\":\"10000\",\"salary_type\":\"monthly\",\"salary_currency\":\"PLN\",\"updated_at\":\"2026-09-18T11:06:06.918+02:00\",\"created_at\":\"2026-02-06T16:36:04.269+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82MTU?\",\"apply_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82MTU\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-poland\",\"internal_job_listing\":\"1\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"1\",\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"1\",\"auto_call\":\"0\",\"on_erp_listing\":\"0\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"382\",\"campaign_id\":\"614\",\"campaign_title\":\"Reckitt | Hebrew | Katowice\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Specialist with Hebrew \",\"street\":\"Zabrska 19, Katowice\",\"address\":\"Zabrska 19, Katowice\",\"city\":\"Katowice\",\"state\":\"Silesian Voivodeship\",\"postal_code\":\"40\",\"region\":\"\u015al\u0105skie\",\"country\":\"Poland\",\"short_description\":\"Apply with Concentrix\",\"long_description\":\"<section class=\\\"offer-view_c6g9djq\\\" data-test=\\\"section-responsibilities\\\" data-scroll-id=\\\"responsibilities-1\\\">\\n<div class=\\\"offer-view_c8zsosj\\\" data-test=\\\"section-responsibilities-header\\\">\\n<section class=\\\"offer-view_c6g9djq\\\" data-test=\\\"section-responsibilities\\\" data-scroll-id=\\\"responsibilities-1\\\">\\n<div class=\\\"offer-view_c8zsosj\\\" data-test=\\\"section-responsibilities-header\\\">\\n<h2 class=\\\"offer-view_t1y6m5v5 offer-view_tbq0khg\\\" data-test=\\\"text-offer-section-title\\\">Your responsibilities<\/h2>\\n<\/div>\\n<div class=\\\"offer-view_c1s1xseq\\\">\\n<ul class=\\\"offer-view_cmjq3hn\\\" data-test=\\\"aggregate-bullet-model\\\">\\n<li class=\\\"offer-view_tkzmjn3\\\">Serve as a brand ambassador, advise customers on hygiene products<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Responding to inbound and making outbound calls in Hebrew and English regarding product enquiries and complaints (damaged product, poor quality, missing item in the pack)<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Providing multichannel written support: e-mail, chat, and social media channels<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Documenting e-commerce complaints logged on e-commerce platforms<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Maintain high level of customer satisfaction<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Remain polite, patient and courteous with customers throughout the experience.<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Ensure the end to end experience for all customers is at high level of customer satisfaction.<\/li>\\n<\/ul>\\n<\/div>\\n<\/section>\\n<section class=\\\"offer-view_c6g9djq\\\" data-test=\\\"section-requirements\\\" data-scroll-id=\\\"requirements-1\\\">\\n<div class=\\\"offer-view_c8zsosj\\\" data-test=\\\"section-requirements-header\\\">\\n<h2 class=\\\"offer-view_t1y6m5v5 offer-view_tbq0khg\\\" data-test=\\\"section-offer-view-section-title\\\">Our requirements<\/h2>\\n<\/div>\\n<div class=\\\"offer-view_c1s1xseq\\\">\\n<div class=\\\"offer-view_s1e9dfkj\\\" data-test=\\\"offer-sub-section\\\" data-scroll-id=\\\"requirements-expected-1\\\">\\n<div class=\\\"offer-view_c1vseyc8\\\">\\n<ul class=\\\"offer-view_cmjq3hn\\\" data-test=\\\"aggregate-bullet-model\\\">\\n<li class=\\\"offer-view_tkzmjn3\\\">Language level: Hebrew C1\/C2 (contact with the customers) + English B2.<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Proficient in a variety of computer programs with the capability to learn quickly and apply new functions to daily work.<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Able to listen to understand, review, and provide solutions.<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">High-developed communication skills.<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Strong attention to details and ability to multitask.<\/li>\\n<\/ul>\\n<\/div>\\n<\/div>\\n<div class=\\\"offer-view_s1e9dfkj\\\" data-test=\\\"offer-sub-section\\\" data-scroll-id=\\\"requirements-optional-1\\\">\\n<h3 class=\\\"offer-view_t18n0qwr\\\" data-test=\\\"requirements-optional-title\\\">Optional<\/h3>\\n<div class=\\\"offer-view_c1vseyc8\\\">\\n<ul class=\\\"offer-view_cmjq3hn\\\" data-test=\\\"aggregate-bullet-model\\\">\\n<li class=\\\"offer-view_tkzmjn3\\\">Customer Service experience in an international, fast-peace environment (1 year).<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Practical knowledge of CRM systems.<\/li>\\n<\/ul>\\n<\/div>\\n<\/div>\\n<\/div>\\n<\/section>\\n<section class=\\\"offer-view_c6g9djq\\\" data-test=\\\"section-offered\\\" data-scroll-id=\\\"offered-1\\\">\\n<div class=\\\"offer-view_c8zsosj\\\" data-test=\\\"section-offered-header\\\">\\n<h2 class=\\\"offer-view_t1y6m5v5 offer-view_tbq0khg\\\" data-test=\\\"text-offer-section-title\\\">What we offer<\/h2>\\n<\/div>\\n<div class=\\\"offer-view_c1s1xseq\\\">\\n<div class=\\\"offer-view_t766pxj\\\" data-test=\\\"aggregate-bullet-model\\\">\\n<ul class=\\\"offer-view_cmjq3hn\\\">\\n<li class=\\\"offer-view_tkzmjn3\\\">Employment contract (3-month of probation period with possibility of extension).<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Work from office in Katowice (modern office at Global Office Park).<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Benefits package: private medical healthcare (LuxMed); private life insurance; MyBenefit points or Multisport Card.<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Language classes: Polish or English.<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">An access to the online platforms with unlimited trainings: Concentrix University and LinkedIn Learning.<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Work with Friend and Earn: Referral Campaign with bonuses up to 4000 PLN.<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Development program - Concentrix Academy - unlock your talent and become our future Team Leader, Trainer, or Quality Evaluator<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Fully paid training: before the first contact with the customers you will participate in fully paid training. - We will teach you everything!<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Competitions, integration events, and recognition program Be The Best to act as a One Team!<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Social Fund because your Employee Experience matters!<\/li>\\n<\/ul>\\n<\/div>\\n<\/div>\\n<\/section>\\n<\/div>\\n<\/section>\",\"ats_external_id\":\"PL-614\",\"location\":\"Katowice, \u015al\u0105skie\",\"job_type\":\"full_time\",\"salary\":\"7500\",\"salary_type\":\"monthly\",\"salary_currency\":\"PLN\",\"updated_at\":\"2026-09-30T19:33:17.955+02:00\",\"created_at\":\"2026-02-06T16:32:09.513+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82MTQ?\",\"apply_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82MTQ\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-poland\",\"internal_job_listing\":\"1\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"1\",\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"1\",\"auto_call\":\"0\",\"on_erp_listing\":\"0\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"383\",\"campaign_id\":\"613\",\"campaign_title\":\"Reckitt | Turkish | Katowice\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Specialist with Turkish\",\"street\":null,\"address\":null,\"city\":\"Katowice\",\"state\":\"Silesian Voivodeship\",\"postal_code\":\"40\",\"region\":\"\u015al\u0105skie\",\"country\":\"Poland\",\"short_description\":\"Apply with Concentrix\",\"long_description\":\"<section class=\\\"offer-view_c6g9djq\\\" data-test=\\\"section-responsibilities\\\" data-scroll-id=\\\"responsibilities-1\\\">\\n<div class=\\\"offer-view_c8zsosj\\\" data-test=\\\"section-responsibilities-header\\\">\\n<h2 class=\\\"offer-view_t1y6m5v5 offer-view_tbq0khg\\\" data-test=\\\"text-offer-section-title\\\">Your responsibilities<\/h2>\\n<\/div>\\n<div class=\\\"offer-view_c1s1xseq\\\">\\n<ul class=\\\"offer-view_cmjq3hn\\\" data-test=\\\"aggregate-bullet-model\\\">\\n<li class=\\\"offer-view_tkzmjn3\\\">Serve as a brand ambassador, advise customers on hygiene products<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Responding to inbound and making outbound calls regarding product enquiries and complaints (damaged product, poor quality, missing item in the pack)<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Providing multichannel written support: e-mail, chat, and social media channels<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Documenting e-commerce complaints logged on e-commerce platforms<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Maintain high level of customer satisfaction<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Remain polite, patient and courteous with customers throughout the experience.<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Ensure the end to end experience for all customers is at high level of customer satisfaction.<\/li>\\n<\/ul>\\n<\/div>\\n<\/section>\\n<section class=\\\"offer-view_c6g9djq\\\" data-test=\\\"section-requirements\\\" data-scroll-id=\\\"requirements-1\\\">\\n<div class=\\\"offer-view_c8zsosj\\\" data-test=\\\"section-requirements-header\\\">\\n<h2 class=\\\"offer-view_t1y6m5v5 offer-view_tbq0khg\\\" data-test=\\\"section-offer-view-section-title\\\">Our requirements<\/h2>\\n<\/div>\\n<div class=\\\"offer-view_c1s1xseq\\\">\\n<div class=\\\"offer-view_s1e9dfkj\\\" data-test=\\\"offer-sub-section\\\" data-scroll-id=\\\"requirements-expected-1\\\">\\n<div class=\\\"offer-view_c1vseyc8\\\">\\n<ul class=\\\"offer-view_cmjq3hn\\\" data-test=\\\"aggregate-bullet-model\\\">\\n<li class=\\\"offer-view_tkzmjn3\\\">Language level: Turkish C1\/C2 (contact with the customers) + English B2 (language of the training and internal communication).<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Proficient in a variety of computer programs with the capability to learn quickly and apply new functions to daily work.<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Able to listen to understand, review, and provide solutions.<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">High-developed communication skills.<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Strong attention to details and ability to multitask.<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Availability to work onsite from our office in Katowice.<\/li>\\n<\/ul>\\n<\/div>\\n<\/div>\\n<div class=\\\"offer-view_s1e9dfkj\\\" data-test=\\\"offer-sub-section\\\" data-scroll-id=\\\"requirements-optional-1\\\">\\n<h3 class=\\\"offer-view_t18n0qwr\\\" data-test=\\\"requirements-optional-title\\\">Optional<\/h3>\\n<div class=\\\"offer-view_c1vseyc8\\\">\\n<ul class=\\\"offer-view_cmjq3hn\\\" data-test=\\\"aggregate-bullet-model\\\">\\n<li class=\\\"offer-view_tkzmjn3\\\">Customer Service experience in an international, fast-peace environment (1 year).<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Practical knowledge of CRM systems.<\/li>\\n<\/ul>\\n<\/div>\\n<\/div>\\n<\/div>\\n<\/section>\\n<section class=\\\"offer-view_c6g9djq\\\" data-test=\\\"section-offered\\\" data-scroll-id=\\\"offered-1\\\">\\n<div class=\\\"offer-view_c8zsosj\\\" data-test=\\\"section-offered-header\\\">\\n<h2 class=\\\"offer-view_t1y6m5v5 offer-view_tbq0khg\\\" data-test=\\\"text-offer-section-title\\\">What we offer<\/h2>\\n<\/div>\\n<div class=\\\"offer-view_c1s1xseq\\\">\\n<div class=\\\"offer-view_t766pxj\\\" data-test=\\\"aggregate-bullet-model\\\">\\n<ul class=\\\"offer-view_cmjq3hn\\\">\\n<li class=\\\"offer-view_tkzmjn3\\\">Employment contract (3-month of probation period with possibility of extension).<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Modern office in Katowice.<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Benefits package: private medical healthcare (LuxMed); private life insurance; MyBenefit points or Multisport Card.<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Language classes: Polish or English.<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">An access to the online platforms with unlimited trainings: Concentrix University and LinkedIn Learning.<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Work with Friend and Earn: Referral Campaign with bonuses up to 4000 PLN.<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Development program - Concentrix Academy - unlock your talent and become our future Team Leader, Trainer, or Quality Evaluator<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Fully paid training: before the first contact with the customers you will participate in fully paid training. - We will teach you everything!<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Competitions, integration events, and recognition program Be The Best to act as a One Team!<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Social Fund because your Employee Experience matters!<\/li>\\n<\/ul>\\n<\/div>\\n<\/div>\\n<\/section>\",\"ats_external_id\":\"PL-613\",\"location\":\"Katowice, \u015al\u0105skie\",\"job_type\":\"full_time\",\"salary\":\"6500\",\"salary_type\":\"monthly\",\"salary_currency\":\"PLN\",\"updated_at\":\"2026-08-17T14:53:31.965+02:00\",\"created_at\":\"2026-02-06T16:29:00.011+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82MTM?\",\"apply_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82MTM\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-poland\",\"internal_job_listing\":\"1\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"1\",\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"1\",\"auto_call\":\"0\",\"on_erp_listing\":\"0\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"384\",\"campaign_id\":\"612\",\"campaign_title\":\"Reckitt | Spanish | Katowice\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Specialist with Spanish\",\"street\":null,\"address\":null,\"city\":\"Katowice\",\"state\":\"Silesian Voivodeship\",\"postal_code\":\"40\",\"region\":\"\u015al\u0105skie\",\"country\":\"Poland\",\"short_description\":\"Apply with Concentrix\",\"long_description\":\"<section class=\\\"offer-view_c6g9djq\\\" data-test=\\\"section-responsibilities\\\" data-scroll-id=\\\"responsibilities-1\\\">\\n<div class=\\\"offer-view_c8zsosj\\\" data-test=\\\"section-responsibilities-header\\\">\\n<section class=\\\"offer-view_c6g9djq\\\" data-test=\\\"section-responsibilities\\\" data-scroll-id=\\\"responsibilities-1\\\">\\n<div class=\\\"offer-view_c8zsosj\\\" data-test=\\\"section-responsibilities-header\\\">\\n<h2 class=\\\"offer-view_t1y6m5v5 offer-view_tbq0khg\\\" data-test=\\\"text-offer-section-title\\\">Your responsibilities<\/h2>\\n<\/div>\\n<div class=\\\"offer-view_c1s1xseq\\\">\\n<ul class=\\\"offer-view_cmjq3hn\\\" data-test=\\\"aggregate-bullet-model\\\">\\n<li class=\\\"offer-view_tkzmjn3\\\">Serve as a brand ambassador, advise customers on hygiene products<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Responding to inbound and making outbound calls regarding product enquiries and complaints (damaged product, poor quality, missing item in the pack)<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Providing multichannel written support: e-mail, chat, and social media channels<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Documenting e-commerce complaints logged on e-commerce platforms<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Maintain high level of customer satisfaction<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Remain polite, patient and courteous with customers throughout the experience.<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Ensure the end to end experience for all customers is at high level of customer satisfaction.<\/li>\\n<\/ul>\\n<\/div>\\n<\/section>\\n<section class=\\\"offer-view_c6g9djq\\\" data-test=\\\"section-requirements\\\" data-scroll-id=\\\"requirements-1\\\">\\n<div class=\\\"offer-view_c8zsosj\\\" data-test=\\\"section-requirements-header\\\">\\n<h2 class=\\\"offer-view_t1y6m5v5 offer-view_tbq0khg\\\" data-test=\\\"section-offer-view-section-title\\\">Our requirements<\/h2>\\n<\/div>\\n<div class=\\\"offer-view_c1s1xseq\\\">\\n<div class=\\\"offer-view_s1e9dfkj\\\" data-test=\\\"offer-sub-section\\\" data-scroll-id=\\\"requirements-expected-1\\\">\\n<div class=\\\"offer-view_c1vseyc8\\\">\\n<ul class=\\\"offer-view_cmjq3hn\\\" data-test=\\\"aggregate-bullet-model\\\">\\n<li class=\\\"offer-view_tkzmjn3\\\">Language level: Spanish C1\/C2 (contact with the customers) + English B2 (language of the training and internal communication).<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Proficient in a variety of computer programs with the capability to learn quickly and apply new functions to daily work.<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Able to listen to understand, review, and provide solutions.<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">High-developed communication skills.<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Strong attention to details and ability to multitask.<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Stable Internet connection (for WAH roles).<\/li>\\n<\/ul>\\n<\/div>\\n<\/div>\\n<div class=\\\"offer-view_s1e9dfkj\\\" data-test=\\\"offer-sub-section\\\" data-scroll-id=\\\"requirements-optional-1\\\">\\n<h3 class=\\\"offer-view_t18n0qwr\\\" data-test=\\\"requirements-optional-title\\\">Optional<\/h3>\\n<div class=\\\"offer-view_c1vseyc8\\\">\\n<ul class=\\\"offer-view_cmjq3hn\\\" data-test=\\\"aggregate-bullet-model\\\">\\n<li class=\\\"offer-view_tkzmjn3\\\">Customer Service experience in an international, fast-peace environment (1 year).<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Practical knowledge of CRM systems.<\/li>\\n<\/ul>\\n<\/div>\\n<\/div>\\n<\/div>\\n<\/section>\\n<section class=\\\"offer-view_c6g9djq\\\" data-test=\\\"section-offered\\\" data-scroll-id=\\\"offered-1\\\">\\n<div class=\\\"offer-view_c8zsosj\\\" data-test=\\\"section-offered-header\\\">\\n<h2 class=\\\"offer-view_t1y6m5v5 offer-view_tbq0khg\\\" data-test=\\\"text-offer-section-title\\\">What we offer<\/h2>\\n<\/div>\\n<div class=\\\"offer-view_c1s1xseq\\\">\\n<div class=\\\"offer-view_t766pxj\\\" data-test=\\\"aggregate-bullet-model\\\">\\n<ul class=\\\"offer-view_cmjq3hn\\\">\\n<li class=\\\"offer-view_tkzmjn3\\\">Employment contract (3-month of probation period with possibility of extension).<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Work from our office in Katowice<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Benefits package: private medical healthcare (LuxMed); private life insurance; MyBenefit points or Multisport Card.<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Language classes: Polish or English.<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">An access to the online platforms with unlimited trainings: Concentrix University and LinkedIn Learning.<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Work with Friend and Earn: Referral Campaign with bonuses up to 4000 PLN.<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Development program - Concentrix Academy - unlock your talent and become our future Team Leader, Trainer, or Quality Evaluator<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Fully paid training: before the first contact with the customers you will participate in fully paid training. - We will teach you everything!<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Competitions, integration events, and recognition program Be The Best to act as a One Team!<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Social Fund because your Employee Experience matters!<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">IT device to work from home within Poland<\/li>\\n<\/ul>\\n<\/div>\\n<\/div>\\n<\/section>\\n<\/div>\\n<\/section>\",\"ats_external_id\":\"PL-612\",\"location\":\"Katowice, \u015al\u0105skie\",\"job_type\":\"full_time\",\"salary\":\"6500\",\"salary_type\":\"monthly\",\"salary_currency\":\"PLN\",\"updated_at\":\"2026-10-17T01:59:04.284+02:00\",\"created_at\":\"2026-02-06T16:08:46.412+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82MTI?\",\"apply_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82MTI\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-poland\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"1\",\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"1\",\"auto_call\":\"0\",\"on_erp_listing\":\"0\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"385\",\"campaign_id\":\"610\",\"campaign_title\":\"Reckitt | French | Katowice\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Specialist with French \",\"street\":null,\"address\":null,\"city\":\"Katowice\",\"state\":\"Silesian Voivodeship\",\"postal_code\":\"40\",\"region\":\"\u015al\u0105skie\",\"country\":\"Poland\",\"short_description\":\"Apply with Concentrix\",\"long_description\":\"<section class=\\\"offer-view_c6g9djq\\\" data-test=\\\"section-responsibilities\\\" data-scroll-id=\\\"responsibilities-1\\\">\\n<div class=\\\"offer-view_c8zsosj\\\" data-test=\\\"section-responsibilities-header\\\">\\n<section class=\\\"offer-view_c6g9djq\\\" data-test=\\\"section-responsibilities\\\" data-scroll-id=\\\"responsibilities-1\\\">\\n<div class=\\\"offer-view_c8zsosj\\\" data-test=\\\"section-responsibilities-header\\\">\\n<h2 class=\\\"offer-view_t1y6m5v5 offer-view_tbq0khg\\\" data-test=\\\"text-offer-section-title\\\">Your responsibilities<\/h2>\\n<\/div>\\n<div class=\\\"offer-view_c1s1xseq\\\">\\n<ul class=\\\"offer-view_cmjq3hn\\\" data-test=\\\"aggregate-bullet-model\\\">\\n<li class=\\\"offer-view_tkzmjn3\\\">Serve as a brand ambassador, advise customers on hygiene products - providing support <strong>in French &amp; English<\/strong>.<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Responding to inbound and making outbound calls regarding product enquiries and complaints (damaged product, poor quality, missing item in the pack)<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Providing multichannel written support: e-mail, chat, and social media channels<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Documenting e-commerce complaints logged on e-commerce platforms<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Maintain high level of customer satisfaction<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Remain polite, patient and courteous with customers throughout the experience.<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Ensure the end to end experience for all customers is at high level of customer satisfaction.<\/li>\\n<\/ul>\\n<\/div>\\n<\/section>\\n<section class=\\\"offer-view_c6g9djq\\\" data-test=\\\"section-requirements\\\" data-scroll-id=\\\"requirements-1\\\">\\n<div class=\\\"offer-view_c8zsosj\\\" data-test=\\\"section-requirements-header\\\">\\n<h2 class=\\\"offer-view_t1y6m5v5 offer-view_tbq0khg\\\" data-test=\\\"section-offer-view-section-title\\\">Our requirements<\/h2>\\n<\/div>\\n<div class=\\\"offer-view_c1s1xseq\\\">\\n<div class=\\\"offer-view_s1e9dfkj\\\" data-test=\\\"offer-sub-section\\\" data-scroll-id=\\\"requirements-expected-1\\\">\\n<div class=\\\"offer-view_c1vseyc8\\\">\\n<ul class=\\\"offer-view_cmjq3hn\\\" data-test=\\\"aggregate-bullet-model\\\">\\n<li class=\\\"offer-view_tkzmjn3\\\">Language level: French C1\/C2 (contact with the customers) + English B2 (language of the training and internal communication).<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Proficient in a variety of computer programs with the capability to learn quickly and apply new functions to daily work.<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Able to listen to understand, review, and provide solutions.<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">High-developed communication skills.<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Strong attention to details and ability to multitask.<\/li>\\n<\/ul>\\n<\/div>\\n<\/div>\\n<div class=\\\"offer-view_s1e9dfkj\\\" data-test=\\\"offer-sub-section\\\" data-scroll-id=\\\"requirements-optional-1\\\">\\n<h3 class=\\\"offer-view_t18n0qwr\\\" data-test=\\\"requirements-optional-title\\\">Optional<\/h3>\\n<div class=\\\"offer-view_c1vseyc8\\\">\\n<ul class=\\\"offer-view_cmjq3hn\\\" data-test=\\\"aggregate-bullet-model\\\">\\n<li class=\\\"offer-view_tkzmjn3\\\">Customer Service experience in an international, fast-peace environment (1 year).<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Practical knowledge of CRM systems.<\/li>\\n<\/ul>\\n<\/div>\\n<\/div>\\n<\/div>\\n<\/section>\\n<section class=\\\"offer-view_c6g9djq\\\" data-test=\\\"section-offered\\\" data-scroll-id=\\\"offered-1\\\">\\n<div class=\\\"offer-view_c8zsosj\\\" data-test=\\\"section-offered-header\\\">\\n<h2 class=\\\"offer-view_t1y6m5v5 offer-view_tbq0khg\\\" data-test=\\\"text-offer-section-title\\\">What we offer<\/h2>\\n<\/div>\\n<div class=\\\"offer-view_c1s1xseq\\\">\\n<div class=\\\"offer-view_t766pxj\\\" data-test=\\\"aggregate-bullet-model\\\">\\n<ul class=\\\"offer-view_cmjq3hn\\\">\\n<li class=\\\"offer-view_tkzmjn3\\\">Employment contract (3-month of probation period with possibility of extension).<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Work from office in Katowice (Global Office Park).<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Benefits package: private medical healthcare (LuxMed); private life insurance; MyBenefit points or Multisport Card.<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Language classes: Polish or English.<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">An access to the online platforms with unlimited trainings: Concentrix University and LinkedIn Learning.<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Work with Friend and Earn: Referral Campaign with bonuses up to 4000 PLN.<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Development program - Concentrix Academy - unlock your talent and become our future Team Leader, Trainer, or Quality Evaluator<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Fully paid training: before the first contact with the customers you will participate in fully paid training. - We will teach you everything!<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Competitions, integration events, and recognition program Be The Best to act as a One Team!<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Social Fund because your Employee Experience matters!<\/li>\\n<\/ul>\\n<\/div>\\n<\/div>\\n<\/section>\\n<\/div>\\n<\/section>\",\"ats_external_id\":\"PL-610\",\"location\":\"Katowice, \u015al\u0105skie\",\"job_type\":\"full_time\",\"salary\":\"6500\",\"salary_type\":\"monthly\",\"salary_currency\":\"PLN\",\"updated_at\":\"2026-09-28T11:33:41.334+02:00\",\"created_at\":\"2026-02-06T15:44:27.652+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82MTA?\",\"apply_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82MTA\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-poland\",\"internal_job_listing\":\"1\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"1\",\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"1\",\"auto_call\":\"0\",\"on_erp_listing\":\"0\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"386\",\"campaign_id\":\"609\",\"campaign_title\":\"Reckitt | German | Katowice\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Specialist with German (work from home)\",\"street\":null,\"address\":null,\"city\":\"Katowice\",\"state\":\"Silesian Voivodeship\",\"postal_code\":\"40\",\"region\":\"\u015al\u0105skie\",\"country\":\"Poland\",\"short_description\":\"Apply with Concentrix\",\"long_description\":\"<section class=\\\"offer-view_c6g9djq\\\" data-test=\\\"section-responsibilities\\\" data-scroll-id=\\\"responsibilities-1\\\">\\n<div class=\\\"offer-view_c8zsosj\\\" data-test=\\\"section-responsibilities-header\\\">\\n<h2 class=\\\"offer-view_t1y6m5v5 offer-view_tbq0khg\\\" data-test=\\\"text-offer-section-title\\\">Your responsibilities<\/h2>\\n<\/div>\\n<div class=\\\"offer-view_c1s1xseq\\\">\\n<ul class=\\\"offer-view_cmjq3hn\\\" data-test=\\\"aggregate-bullet-model\\\">\\n<li class=\\\"offer-view_tkzmjn3\\\">Serve as a brand ambassador, advise customers on hygiene and birth-control products<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Responding to inbound and making outbound calls (in German \/ English) regarding product enquiries and complaints (damaged product, poor quality, missing item in the pack)<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Providing multichannel written support: e-mail, chat, and social media channels<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Documenting e-commerce complaints logged on e-commerce platforms<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Maintain high level of customer satisfaction<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Remain polite, patient and courteous with customers throughout the experience.<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Ensure the end to end experience for all customers is at high level of customer satisfaction.<\/li>\\n<\/ul>\\n<\/div>\\n<\/section>\\n<section class=\\\"offer-view_c6g9djq\\\" data-test=\\\"section-requirements\\\" data-scroll-id=\\\"requirements-1\\\">\\n<div class=\\\"offer-view_c8zsosj\\\" data-test=\\\"section-requirements-header\\\">\\n<h2 class=\\\"offer-view_t1y6m5v5 offer-view_tbq0khg\\\" data-test=\\\"section-offer-view-section-title\\\">Our requirements<\/h2>\\n<\/div>\\n<div class=\\\"offer-view_c1s1xseq\\\">\\n<div class=\\\"offer-view_s1e9dfkj\\\" data-test=\\\"offer-sub-section\\\" data-scroll-id=\\\"requirements-expected-1\\\">\\n<div class=\\\"offer-view_c1vseyc8\\\">\\n<ul class=\\\"offer-view_cmjq3hn\\\" data-test=\\\"aggregate-bullet-model\\\">\\n<li class=\\\"offer-view_tkzmjn3\\\">Language level: German C1\/C2 (contact with the customers) + Polish C1\/C2 + English B2 (language of the training and internal communication).<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Proficient in a variety of computer programs with the capability to learn quickly and apply new functions to daily work.<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Able to listen to understand, review, and provide solutions.<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">High-developed communication skills.<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Strong attention to details and ability to multitask.<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Readiness to work from office in Katowice.&nbsp;<\/li>\\n<\/ul>\\n<\/div>\\n<\/div>\\n<div class=\\\"offer-view_s1e9dfkj\\\" data-test=\\\"offer-sub-section\\\" data-scroll-id=\\\"requirements-optional-1\\\">\\n<h3 class=\\\"offer-view_t18n0qwr\\\" data-test=\\\"requirements-optional-title\\\">Optional<\/h3>\\n<div class=\\\"offer-view_c1vseyc8\\\">\\n<ul class=\\\"offer-view_cmjq3hn\\\" data-test=\\\"aggregate-bullet-model\\\">\\n<li class=\\\"offer-view_tkzmjn3\\\">Customer Service experience in an international, fast-peace environment (1 year).<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Practical knowledge of CRM systems.<\/li>\\n<\/ul>\\n<\/div>\\n<\/div>\\n<\/div>\\n<\/section>\\n<section class=\\\"offer-view_c6g9djq\\\" data-test=\\\"section-offered\\\" data-scroll-id=\\\"offered-1\\\">\\n<div class=\\\"offer-view_c8zsosj\\\" data-test=\\\"section-offered-header\\\">\\n<h2 class=\\\"offer-view_t1y6m5v5 offer-view_tbq0khg\\\" data-test=\\\"text-offer-section-title\\\">What we offer<\/h2>\\n<\/div>\\n<div class=\\\"offer-view_c1s1xseq\\\">\\n<div class=\\\"offer-view_t766pxj\\\" data-test=\\\"aggregate-bullet-model\\\">\\n<ul class=\\\"offer-view_cmjq3hn\\\">\\n<li class=\\\"offer-view_tkzmjn3\\\">Employment contract (3-month of probation period with possibility of extension).<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Benefits package: private medical healthcare (LuxMed); private life insurance; MyBenefit points or Multisport Card.<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Language classes: Polish or English.<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">An access to the online platforms with unlimited trainings: Concentrix University and LinkedIn Learning.<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Work with Friend and Earn: Referral Campaign with bonuses up to 4000 PLN.<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Development program - Concentrix Academy - unlock your talent and become our future Team Leader, Trainer, or Quality Evaluator<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Fully paid training: before the first contact with the customers you will participate in fully paid training. - We will teach you everything!<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Competitions, integration events, and recognition program Be The Best to act as a One Team!<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Social Fund because your Employee Experience matters!<\/li>\\n<\/ul>\\n<\/div>\\n<\/div>\\n<\/section>\",\"ats_external_id\":\"PL-609\",\"location\":\"Katowice, \u015al\u0105skie\",\"job_type\":\"full_time\",\"salary\":\"7500\",\"salary_type\":\"monthly\",\"salary_currency\":\"PLN\",\"updated_at\":\"2026-10-12T14:57:29.116+02:00\",\"created_at\":\"2026-02-06T15:37:10.455+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82MDk?\",\"apply_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82MDk\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-poland\",\"internal_job_listing\":\"1\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"1\",\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"1\",\"auto_call\":\"0\",\"on_erp_listing\":\"1\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"387\",\"campaign_id\":\"608\",\"campaign_title\":\"Reckitt | English\/Polish | Katowice\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Specialist with English and Polish\",\"street\":null,\"address\":null,\"city\":\"Katowice\",\"state\":\"Silesian Voivodeship\",\"postal_code\":\"40\",\"region\":\"\u015al\u0105skie\",\"country\":\"Poland\",\"short_description\":\"Apply with Concentrix\",\"long_description\":\"<section class=\\\"offer-view_c6g9djq\\\" data-test=\\\"section-responsibilities\\\" data-scroll-id=\\\"responsibilities-1\\\">\\n<div class=\\\"offer-view_c8zsosj\\\" data-test=\\\"section-responsibilities-header\\\">\\n<h2 class=\\\"offer-view_t1y6m5v5 offer-view_tbq0khg\\\" data-test=\\\"text-offer-section-title\\\">Your responsibilities<\/h2>\\n<\/div>\\n<div class=\\\"offer-view_c1s1xseq\\\">\\n<ul class=\\\"offer-view_cmjq3hn\\\" data-test=\\\"aggregate-bullet-model\\\">\\n<li class=\\\"offer-view_tkzmjn3\\\">Serve as a brand ambassador, advise customers on hygiene products<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Responding to inbound and making outbound calls regarding product enquiries and complaints (damaged product, poor quality, missing item in the pack)<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Providing multichannel written support: e-mail, chat, and social media channels<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Documenting e-commerce complaints logged on e-commerce platforms<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Maintain high level of customer satisfaction<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Remain polite, patient and courteous with customers throughout the experience.<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Ensure the end to end experience for all customers is at high level of customer satisfaction.<\/li>\\n<\/ul>\\n<\/div>\\n<\/section>\\n<section class=\\\"offer-view_c6g9djq\\\" data-test=\\\"section-requirements\\\" data-scroll-id=\\\"requirements-1\\\">\\n<div class=\\\"offer-view_c8zsosj\\\" data-test=\\\"section-requirements-header\\\">\\n<h2 class=\\\"offer-view_t1y6m5v5 offer-view_tbq0khg\\\" data-test=\\\"section-offer-view-section-title\\\">Our requirements<\/h2>\\n<\/div>\\n<div class=\\\"offer-view_c1s1xseq\\\">\\n<div class=\\\"offer-view_s1e9dfkj\\\" data-test=\\\"offer-sub-section\\\" data-scroll-id=\\\"requirements-expected-1\\\">\\n<div class=\\\"offer-view_c1vseyc8\\\">\\n<ul class=\\\"offer-view_cmjq3hn\\\" data-test=\\\"aggregate-bullet-model\\\">\\n<li class=\\\"offer-view_tkzmjn3\\\">Language level: Polish native + English B2\/C1.<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Proficient in a variety of computer programs with the capability to learn quickly and apply new functions to daily work.<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Able to listen to understand, review, and provide solutions.<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">High-developed communication skills.<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Strong attention to details and ability to multitask.<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Availability to work onsite from our office in Katowice.<\/li>\\n<\/ul>\\n<\/div>\\n<\/div>\\n<div class=\\\"offer-view_s1e9dfkj\\\" data-test=\\\"offer-sub-section\\\" data-scroll-id=\\\"requirements-optional-1\\\">\\n<h3 class=\\\"offer-view_t18n0qwr\\\" data-test=\\\"requirements-optional-title\\\">Optional<\/h3>\\n<div class=\\\"offer-view_c1vseyc8\\\">\\n<ul class=\\\"offer-view_cmjq3hn\\\" data-test=\\\"aggregate-bullet-model\\\">\\n<li class=\\\"offer-view_tkzmjn3\\\">Customer Service experience in an international, fast-peace environment (1 year).<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Practical knowledge of CRM systems.<\/li>\\n<\/ul>\\n<\/div>\\n<\/div>\\n<\/div>\\n<\/section>\\n<section class=\\\"offer-view_c6g9djq\\\" data-test=\\\"section-offered\\\" data-scroll-id=\\\"offered-1\\\">\\n<div class=\\\"offer-view_c8zsosj\\\" data-test=\\\"section-offered-header\\\">\\n<h2 class=\\\"offer-view_t1y6m5v5 offer-view_tbq0khg\\\" data-test=\\\"text-offer-section-title\\\">What we offer<\/h2>\\n<\/div>\\n<div class=\\\"offer-view_c1s1xseq\\\">\\n<div class=\\\"offer-view_t766pxj\\\" data-test=\\\"aggregate-bullet-model\\\">\\n<ul class=\\\"offer-view_cmjq3hn\\\">\\n<li class=\\\"offer-view_tkzmjn3\\\">Civil contract.<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Modern office in Katowice.<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Language classes: Polish or English.<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">An access to the online platforms with unlimited trainings: Concentrix University and LinkedIn Learning.<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Work with Friend and Earn: Referral Campaign with bonuses up to 4000 PLN.<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Development program - Concentrix Academy - unlock your talent and become our future Team Leader, Trainer, or Quality Evaluator<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Fully paid training: before the first contact with the customers you will participate in fully paid training. - We will teach you everything!<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Competitions, integration events, and recognition program Be The Best to act as a One Team!<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Social Fund because your Employee Experience matters!<\/li>\\n<\/ul>\\n<\/div>\\n<\/div>\\n<\/section>\",\"ats_external_id\":\"PL-608\",\"location\":\"Katowice, \u015al\u0105skie\",\"job_type\":\"full_time\",\"salary\":\"31.4\",\"salary_type\":\"hourly\",\"salary_currency\":\"PLN\",\"updated_at\":\"2026-08-10T01:59:05.705+02:00\",\"created_at\":\"2026-02-06T15:15:17.261+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82MDg?\",\"apply_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82MDg\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-poland\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"1\",\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"1\",\"auto_call\":\"0\",\"on_erp_listing\":\"0\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"1293\",\"campaign_id\":\"13932\",\"campaign_title\":\"Associate, 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This role is responsible for effectively articulating the value of products or services to customers.\",\"long_description\":\"<ul><li>Work within a dedicated territory and team for your assigned client to achieve your revenue-based quota by selling renewals\/services, may offer up- sell opportunities<\/li><li>Provide accurate weekly\/ monthly\/ quarterly sales forecast<\/li><li>Mastery of product knowledge and technical understanding of services to assess client requirements<\/li><li>Initiate steps to help customer concerns\/roadblocks prohibiting satisfaction or product usage<\/li><li>Manage external competitive pressures and handle objections to retain customers or win new customers<\/li><li>Manage high volume of customer contacts through phone and email each day \u2013 majority of communication is outbound<\/li><li>Work with your team and management to provide a professional experience during all interactions with customers and prospects<\/li><li>Maintain the customer management system (CRM) to ensure all relevant data is captured<\/li><li>Undertake sales motions which might include lead qualification, lead conversion, health checks, being the voice of the customer, or renewing contracts<\/li><li>Work with a team and report directly to a Sales Manager<\/li><\/ul>\",\"ats_external_id\":\"R1704502\",\"location\":\"Alexandria\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-12T20:31:36.799+08:00\",\"created_at\":\"2026-02-06T08:05:17.058+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMzkzMg?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/EGY-Alexandria---5th-Floor-Matajer-Tower-2-51---61-Fawzi-Moaz-Street-Smouha-Sidi-Gaber\/Spanish-B2B-Sales-Development-Specialist_R1704502\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"B2B Sales\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"language\":[],\"location\":{\"city\":null,\"state\":\"Alexandria\",\"country\":{\"wid\":\"d865e83093ad42319653b08e61f7db49\",\"iso2\":\"EG\",\"iso3\":\"EGY\",\"descriptor\":\"Egypt\",\"iso_numeric\":\"818\"},\"postal_code\":\"21648\",\"primary_location\":{\"id\":\"EG-ALE-MATAJ-01\",\"wid\":\"9475b728adf4010baa2527ca7a3c0000\",\"descriptor\":\"EGY Alexandria - 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Alabang 1\",\"address\":\"PHL Muntinlupa - Alabang 1\",\"city\":\"Muntinlupa City\",\"state\":\"National Capital Region\",\"postal_code\":\"1780\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><p><\/p><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p><span>#LI-DNI<\/span><\/p>\",\"ats_external_id\":\"R1683377\",\"location\":\"Muntinlupa City, National Capital Region\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-12T20:57:34.870+08:00\",\"created_at\":\"2026-02-05T18:04:58.862+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMjI4MA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Muntinlupa---Alabang-1\/iRecruit-Engage-Main-2026_R1683377\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact 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This role ensures real-time operational continuity, performance management through key metrics, and adherence to service level agreements, while maintaining high standards of communication, leadership, and operational excellence.\",\"long_description\":\"<p><span><b>Responsibilities<\/b><\/span><\/p><p><span>\u00a0<\/span><\/p><ul><li><span>Lead, coach, and supervise a team of Pilots responsible for the remote operation of delivery robots.<\/span><\/li><li><span>Monitor live operations in real time, identifying deviations, risks, or incidents and implementing timely corrective actions.<\/span><\/li><li><span>Track, analyze, and report operational KPIs to ensure productivity, quality, and SLA compliance.<\/span><\/li><li><span>Provide continuous feedback, performance coaching, and emotional support to maintain stable and efficient team performance.<\/span><\/li><li><span>Escalate operational or technical incidents following established protocols.<\/span><\/li><li><span>Ensure compliance with operational procedures, safety standards, and client requirements.<\/span><\/li><li><span>Maintain clear, professional, and assertive communication with internal stakeholders and client representatives.<\/span><\/li><li><span>Support continuous improvement initiatives through data analysis and operational optimization.<\/span><\/li><\/ul><p><span>\u00a0<\/span><\/p><p><span><b>Requirements<\/b><\/span><\/p><p><span>\u00a0<\/span><\/p><ul><li><span>Proven experience as an Operations Supervisor, Team Leader, or similar role, preferably within a BPO or real-time operations environment.<\/span><\/li><li><span>Strong experience managing operational metrics and performance indicators.<\/span><\/li><li><span>English proficiency at B2 level or higher (written and verbal).<\/span><\/li><li><span>Experience or strong familiarity with remote-controlled devices, such as:<\/span><\/li><li><span>Drones<\/span><\/li><li><span>Remote-operated vehicles<\/span><\/li><li><span>Video game consoles or controllers (PS5)<\/span><\/li><li><span>Strong leadership, decision-making, and problem-solving skills.<\/span><\/li><li><span>Ability to perform effectively in high-pressure, real-time operational environments.<\/span><\/li><li>On site position, full time availability es required<\/li><\/ul><p><span>\u00a0<\/span><\/p><p><span><b>Competencies<\/b><\/span><\/p><ul><li><span>Leadership and team development<\/span><\/li><li><span>Analytical and results-driven mindset<\/span><\/li><li><span>Assertive and professional communication<\/span><\/li><li><span>Emotional intelligence and stress management<\/span><\/li><li><span>Adaptability to technology-driven operations<\/span><\/li><\/ul><p><\/p><p><\/p><p><\/p><p><\/p><h2><b>Disclaimer\u00a0\u00a0 <\/b><\/h2><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p>\",\"ats_external_id\":\"R1704111\",\"location\":\"Medellin, Antioquia\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-12T20:31:21.970+08:00\",\"created_at\":\"2026-02-05T12:07:05.737+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMzkxNw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/COL-Medellin---Aventura---Carrera-52--65-91-Oficina-0740\/Operations-Supervisor---Delivery-Robotics-Operation_R1704111\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"501a28cad1ad101ac0b7f226bb540000\",\"descriptor\":\"Concentrix CX Colombia S.A.S.\",\"reference_id\":\"WCO06\",\"organization_reference_id\":\"WCO06\"},\"language\":[],\"location\":{\"city\":\"Medellin\",\"state\":\"Antioquia\",\"country\":{\"wid\":\"e8106cd6a3534f2dba6fdee2d41db89d\",\"iso2\":\"CO\",\"iso3\":\"COL\",\"descriptor\":\"Colombia\",\"iso_numeric\":\"170\"},\"postal_code\":\"050010\u00a0\",\"primary_location\":{\"id\":\"CO-MED-AVENT-01\",\"wid\":\"dbc9f0a81910101d47a2e1b023030000\",\"descriptor\":\"COL Medellin - Aventura - Carrera 52 # 65-91 Oficina 0740\"}},\"languages\":null,\"recruiter\":{\"email\":{\"wid\":\"a56faa9f90a710164f1b0a703eeb0001\",\"address\":\"carlos.gochez@concentrix.com\"},\"last_name\":\"Gochez Ramos\",\"first_name\":\"Carlos\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"}],\"recruiters\":[{\"id\":\"102598503\",\"wid\":\"da7d7d2449a2101031ba786290810001\",\"descriptor\":\"Carlos Gochez Ramos (102598503)\"},{\"id\":\"102000264\",\"wid\":\"5717d3aba36e010378314bf715870000\",\"descriptor\":\"Gina Cruz (102000264)\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC0629\",\"wid\":\"f9af6d726098011e35d4eefc4f06b1e2\",\"descriptor\":\"Team Leader, Operations\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-359478\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/COL-Medellin---Aventura---Carrera-52--65-91-Oficina-0740\/Operations-Supervisor---Delivery-Robotics-Operation_R1704111\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/COL-Medellin---Aventura---Carrera-52--65-91-Oficina-0740\/Operations-Supervisor---Delivery-Robotics-Operation_R1704111\/apply\",\"job_requisition_id\":\"R1704111\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"wid\":\"add43e030346102f0a2451a2f5470006\",\"address\":\"luis.leal@concentrix.com\"},\"last_name\":\"Leal Piedrahita\",\"first_name\":\"Luis\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1704111\",\"wid\":\"3cedccf0b446101076ff287d04060001\",\"descriptor\":\"R1704111 Operations Supervisor \u2013 Delivery Robotics Operation (Evergreen) (Open)\"},\"recruiter_group\":[{\"email\":{\"wid\":\"a56faa9f90a710164f1b0a703eeb0001\",\"address\":\"carlos.gochez@concentrix.com\"},\"last_name\":\"Gochez Ramos\",\"first_name\":\"Carlos\"},{\"email\":{\"wid\":\"24cb6d488f00010395699478d2b90005\",\"address\":\"ginalizeth.cruz@concentrix.com\"},\"last_name\":\"Cruz\",\"first_name\":\"Gina\"}],\"requisition_type\":null,\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_9A\",\"wid\":\"0227dc387a09018bf2c30105e165b735\",\"descriptor\":\"Grade 9A\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":null,\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"164\",\"campaign_id\":\"585\",\"campaign_title\":\"Mondelez\/ Nutritionist German\/ WAH\",\"campaign_type\":\"job_application\",\"job_title\":\"Nutritionist with German (Work at home)\",\"street\":\"\",\"address\":\"\",\"city\":\"Sofia\",\"state\":\"Sofia\",\"postal_code\":\"1000\",\"region\":\"Sofia\",\"country\":\"Bulgaria\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p>Fantastic opportunities working with the world's leading snack brand!<\/p>\\n<p>Concentrix works with the world&rsquo;s leading maker of snacks, with leading market shares in every category in which they compete and holds the No. 1 position globally in biscuits, chocolate and candy. This role will involve working in a fun, fast paced and performance driven environment which will involve advising, solving and communicating with both the team and customers, to deliver a first class service and advice on the company&rsquo;s products from a nutritional aspect.<br \/>&nbsp;<\/p>\\n<p><strong>Want your weekends free? Not a problem!<\/strong><br \/><strong>Our lines are open 10:00am-7:00pm Monday to Friday to help you strike an excellent work life balance!<\/strong><\/p>\\n<p><strong>What you need?<\/strong><\/p>\\n<ul>\\n<li>Exceptionally customer focused<\/li>\\n<li>Degree in Nutrition, Dietetics or a related field (or relevant experience)<\/li>\\n<li>Ability to communicate fluently in&nbsp;German and English, both in verbal and written communication styles and understand the market specific dialects or accents<\/li>\\n<li>Computer literate and ability to navigate around a computer system<\/li>\\n<li>Committed to resolving queries about nutrition, dietary suitability, emulsifiers, recipes, animal product allergies;<\/li>\\n<li>Good telephone manner and strong understanding of social media channels and familiarity with social communication best practices<\/li>\\n<li>Excellent soft skills<\/li>\\n<\/ul>\\n<p><br \/><strong>What do we offer?<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">Full-time role with working shifts between 10:00 a.m. &ndash; 19:00 p.m., Monday &ndash; Friday<\/li>\\n<li class=\\\"css-v55p23\\\">Competitive salary with monthly performance-based bonuses<\/li>\\n<li class=\\\"css-v55p23\\\">Work from home<\/li>\\n<li class=\\\"css-v55p23\\\">Comprehensive initial training and onboarding (fully paid by us)<\/li>\\n<li class=\\\"css-v55p23\\\">Continuous training and upskilling programs through Concentrix University<\/li>\\n<li class=\\\"css-v55p23\\\">Professional Development and Career Navigation programs to map out the steps in your desired development<\/li>\\n<li class=\\\"css-v55p23\\\">Health and Wellbeing initiatives<\/li>\\n<li class=\\\"css-v55p23\\\">Relocation support if needed (accommodation and travel expenses)<\/li>\\n<li class=\\\"css-v55p23\\\">Part of the additional benefits include Health and Life Insurance, Multisport card, Transport allowance, Bonus for important life events, Additional paid leave for education, Corporate discounts, Company events, and many more!<\/li>\\n<\/ul>\\n<p>Know someone perfect for this role? Refer a friend and earn an exciting reward when they join our team!<\/p>\\n<p><a href=\\\"..\/..\/..\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMDc\\\">External Referral Program - Bulgaria<\/a><\/p>\\n<p><em>You appreciate our values of recognition, integrity, unity, and commitment, and you are eager to create the \\\"wow\\\" too. More than your background, it is your motivation and your personality that will make you part of our fun-loving community.<\/em><\/p>\\n<p><em>Please note that non-EU residents must have a valid work permit in Bulgaria to be considered for employment.<\/em><\/p>\\n<p><em><strong>Concentrix<\/strong><\/em> <em><strong>Bulgaria is an equal-opportunity employer<\/strong><\/em><\/p>\\n<p><em><strong>Concentrix considers diversity a fundamental resource and offers everyone access to employment opportunities, regardless of gender, age, religion, ethnicity, or any other classification protected by applicable national laws.<\/strong><\/em><\/p>\",\"ats_external_id\":\"BG-585\",\"location\":\"Sofia, Sofia\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-09-21T12:19:27.577+03:00\",\"created_at\":\"2026-02-05T11:56:22.652+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81ODU?\",\"apply_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81ODU\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-bulgaria\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":\"0\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"1488\",\"campaign_id\":\"39\",\"campaign_title\":\"Categorie Protette Pescara\",\"campaign_type\":\"job_application\",\"job_title\":\"Assistenza Clienti - Categorie Protette (legge 68\/99)\",\"street\":null,\"address\":null,\"city\":\"Pescara\",\"state\":\"Abruzzo\",\"postal_code\":null,\"region\":\"Pescara\",\"country\":\"Italy\",\"short_description\":\"Join Concentrix Today!\",\"long_description\":\"<p data-pm-slice=\\\"1 1 []\\\">Vuoi entrare a far parte di un&rsquo;azienda globale, vivace e in crescita, dove potrai svilupparti e migliorare professionalmente?<\/p>\\n<p>Non perdere tempo! Cerchiamo proprio te!<\/p>\\n<p><strong>Questo ruolo &egrave; l'opportunit&agrave; perfetta per chi sta valutando un percorso formativo e di crescita professionale nel Servizio Clienti, all&rsquo;interno di un contesto aziendale internazionale, fortemente orientato all&rsquo;innovazione.<\/strong><\/p>\\n<p>Per la nostra sede di Pescara stiamo cercando delle risorse iscritte alle liste delle Categorie Protette (legge 68\/99) &ndash; da inserire come <strong>Customer Service Advisors.<\/strong><\/p>\\n<p>Avrai modo di relazionarti e offrire il tuo aiuto ai clienti, ascoltando attivamente le loro richieste e proponendo loro soluzioni efficaci, cos&igrave; fornendo un eccellente servizio di Assistenza (via telefono, chat, email), rendendoti direttamente responsabile della loro customer satisfaction.<\/p>\\n<p><strong>REQUISITI:<\/strong><\/p>\\n<ul>\\n<li>Appartenenza alle categorie protette (legge 68\/99)<\/li>\\n<li>Diploma di Scuola Superiore;<\/li>\\n<li>Essere disponibili a raggiungere la nostra sede di lavoro a Pescara, Via Conte di Ruvo 74<\/li>\\n<\/ul>\\n<p><strong>COSA OFFRIAMO?<\/strong><\/p>\\n<ul>\\n<li>Possibilit&agrave; di stabilizzazione<\/li>\\n<li>Accesso alla piattaforma di sconti<\/li>\\n<li>Accesso a LinkedIn learning<\/li>\\n<li>Inquadramento iniziale al 2&deg; livello CCNL Telecomunicazioni.<\/li>\\n<\/ul>\\n<p><strong>CHI SIAMO<\/strong><\/p>\\n<p>Vuoi intraprendere un nuovo percorso all&rsquo;interno di una realt&agrave; globale orientata al futuro? Unisciti al nostro team di game-changers provenienti da oltre 70 paesi! Siamo specializzati nel fornire eccezionali esperienze di assistenza clienti e nel promuovere la trasformazione digitale per alcune delle pi&ugrave; importanti e migliori aziende del mercato globale. Ogni giorno il nostro staff offre una customer experience di nuova generazione e aiuta le aziende a implementare al meglio le relazioni con i propri clienti. In questo modo raggiungiamo i pi&ugrave; elevati risultati di business e facciamo la differenza con i nostri committenti, grazie alla nostra organizzazione, talento e tecnologia.<\/p>\\n<p>Ci impegniamo per offrire pari opportunit&agrave; di impiego a tutte le candidate e tutti i candidati e per garantire un ambiente di lavoro privo di discriminazioni. Tutte le nostre pratiche di selezione si basano sulle esigenze aziendali, su requisiti specifici richiesti per la posizione e sulle qualifiche professionali, senza considerare razza, et&agrave;, identit&agrave; di genere, orientamento sessuale, religione, etnia, stato familiare o genitoriale, disabilit&agrave; o qualsiasi altra classificazione protetta dalle leggi nazionali applicabili.<\/p>\",\"ats_external_id\":\"IT-39\",\"location\":\"Pescara, Pescara\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-08-26T01:59:21.599+02:00\",\"created_at\":\"2026-02-05T09:21:19.854+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-italy.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zOQ?\",\"apply_url\":\"https:\/\/concentrix-italy.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zOQ\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"it\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-italy\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"1\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":\"0\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"1489\",\"campaign_id\":\"24\",\"campaign_title\":\"Horeca DE\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Madrelingua\/C2 Tedesco - Remoto\",\"street\":null,\"address\":null,\"city\":\"Lavoro Da Casa\",\"state\":null,\"postal_code\":null,\"region\":\"Italia\",\"country\":\"Italy\",\"short_description\":\"Join Concentrix Today!\",\"long_description\":\"<p data-pm-slice=\\\"1 1 []\\\"><strong>Unisciti a Noi e Fai la Differenza! <\/strong><\/p>\\n<p>Sei pront* a far parte di un'azienda globale e innovativa? Vuoi un lavoro che non solo ti paghi, ma ti faccia anche crescere professionalmente? Questa &egrave; la tua chance!<\/p>\\n<p><strong>Il Tuo Ruolo: Supereroe dell'Assistenza Clienti! <\/strong><\/p>\\n<p>Lavorerai in prima linea, aiutando i nostri fantastici clienti a risolvere problemi e a ottenere il massimo dal tuo supporto. Utilizzerai diversi canali &ndash; voce, chat, email &ndash; per essere sempre disponibile e proattiv*.<\/p>\\n<p><strong>Chi Cerchiamo?<\/strong><\/p>\\n<p>Sei una persona appassionata di tecnologia e orientata al cliente? Ecco cosa ci serve:<\/p>\\n<ul>\\n<li>Diploma di scuola superiore (requisito minimo).<\/li>\\n<li>Padronanza di Windows e Office.<\/li>\\n<li>Disponibilit&agrave; a lavorare su turni, 5 giorni su 7 (lun - dom 8-22).<\/li>\\n<li>Madrelingua tedesca\/C2 e voglia di comunicare con il mondo!<\/li>\\n<li>Impegno 40 ore&nbsp;settimanali.<\/li>\\n<\/ul>\\n<p><strong>Cosa Offriamo?<\/strong><\/p>\\n<ul>\\n<li>Ambiente di Lavoro Stimolante:&nbsp;Lavora in un team internazionale con persone fantastiche!<\/li>\\n<li>Formazione Continua su LinkedIn Learning:&nbsp;Accedi a corsi online gratuiti 24\/7 per migliorare le tue competenze.<\/li>\\n<li>PC Aziendale:&nbsp;Ti forniremo gli strumenti che ti servono per brillare!<\/li>\\n<li>Contratto Iniziale di 6 Mesi al 3&deg; liv. CCNL Telco:&nbsp;Iniziamo insieme e vediamo dove ci porta questa avventura!<\/li>\\n<li>Formazione Retribuita<\/li>\\n<li>Possibilit&agrave; di lavorare da casa, se soddisfi i requisiti minimi di connessione internet e distanza dalla sede.<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Non vediamo l'ora di conoscerti! Invia la tua candidatura oggi stesso!<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Chi Siamo<\/strong><\/p>\\n<p>Con 440.000 collaboratori in tutto il mondo, stiamo cambiando il gioco del Customer Service e della trasformazione digitale. Siamo l'azienda che &egrave; passata da 20 a 440.000 persone dal 2004. Vuoi essere parte di questa incredibile storia?<\/p>\\n<p>Ci impegniamo per offrire pari opportunit&agrave; di impiego a tutte le candidate e tutti i candidati e per garantire un ambiente di lavoro privo di discriminazioni. Tutte le nostre pratiche di selezione si basano sulle esigenze aziendali, su requisiti specifici richiesti per la posizione e sulle qualifiche professionali, senza considerare razza, et&agrave;, identit&agrave; di genere, orientamento sessuale, religione, etnia, stato familiare o genitoriale, disabilit&agrave; o qualsiasi altra classificazione protetta dalle leggi nazionali applicabili.<\/p>\",\"ats_external_id\":\"IT-24\",\"location\":\"Lavoro Da Casa, Italia\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-21T01:59:14.716+02:00\",\"created_at\":\"2026-02-04T15:59:20.706+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-italy.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNA?\",\"apply_url\":\"https:\/\/concentrix-italy.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNA\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"it\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-italy\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"1\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":\"0\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"1490\",\"campaign_id\":\"23\",\"campaign_title\":\"Horeca FR\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service - Madrelingua\/C2 Francese\",\"street\":null,\"address\":null,\"city\":\"Lavoro Da Casa \",\"state\":null,\"postal_code\":null,\"region\":\"Italia\",\"country\":\"Italy\",\"short_description\":\"Join Concentrix Today!\",\"long_description\":\"<p data-pm-slice=\\\"1 1 []\\\">Vuoi entrare a far parte di&nbsp;un&rsquo; azienda globale, vivace e in crescita, dove potrai svilupparti e migliorare professionalmente?&nbsp;<\/p>\\n<p>Non perdere tempo! Cerchiamo proprio te!&nbsp;<\/p>\\n<p>Questo ruolo &egrave; l'opportunit&agrave; perfetta&nbsp;se stai considerando un&rsquo;esperienza nell&rsquo;&nbsp;<strong>Assistenza Clienti,<\/strong> <strong>Servizio Post-Vendita<\/strong> &ndash; per conto di&nbsp;un&rsquo; azienda&nbsp;leader nel settore&nbsp;B2B del Food &amp; Beverage.&nbsp;<\/p>\\n<p><strong>QUALE SAR&Agrave; IL TUO CONTRIBUTO AL NOSTRO TEAM?<\/strong>&nbsp;<\/p>\\n<ul>\\n<li>Gestire le chiamate inbound dei clienti al fine di supportarli nella configurazione e\/o malfunzionamento dei prodotti e servizi;<\/li>\\n<li>Gestione delle richieste dei clienti relative a questioni amministrative e tecniche;<\/li>\\n<li>Svolgere supporto attraverso tre canali: voce, chat,&nbsp;email.<\/li>\\n<\/ul>\\n<p><strong>CHI CERCHIAMO?<\/strong><\/p>\\n<ul>\\n<li>Siamo alla ricerca di persone customer&nbsp;oriented, affidabili e appassionate di tecnologia;<\/li>\\n<li>Diploma di scuola superiore (requisito minimo);<\/li>\\n<li>Padronanza nell'utilizzo di Windows e Office;<\/li>\\n<li>Disponibilit&agrave; al lavoro&nbsp;su turni (lun-dom) nella fascia oraria&nbsp;09:00-22:00;<\/li>\\n<li>Essere madrelingua\/C2 in Francese;<\/li>\\n<\/ul>\\n<p><strong>COSA OFFRIAMO?<\/strong><\/p>\\n<ul>\\n<li>Ambiente di lavoro internazionale;<\/li>\\n<li>Piattaforma di e-learning con corsi gratuiti e possibilit&agrave; di accesso h24;<\/li>\\n<li>PC aziendale;<\/li>\\n<li>Contratto iniziale&nbsp;di&nbsp;3 mesi, 2&deg; livello CCNL Telecomunicazioni&nbsp;(con successive possibilit&agrave; di proroga);<\/li>\\n<li>Impegno richiesto full-time di 40h settimanali;<\/li>\\n<li>Formazione iniziale retribuita.&nbsp;<\/li>\\n<li>Lavoro da casa.<\/li>\\n<\/ul>\\n<p><strong>CHI SIAMO<\/strong>&nbsp;<\/p>\\n<p>Con 440.000 collaboratori in tutto il mondo, siamo specializzati nel fornire eccezionali esperienze di Customer Service e nel promuovere la trasformazione digitale per alcune delle pi&ugrave; importanti e migliori aziende del mercato globale. La storia di Concentrix &egrave; iniziata nel 2004 con poco pi&ugrave; di 20 persone. Da allora &egrave; stata un'incredibile storia di strategia, innovazione e risultati eccezionali ! Gli stessi principi che hanno fondato l'azienda nel 2004 ne decretano il successo ancora oggi.&nbsp;<\/p>\\n<p>Ci impegniamo per offrire pari opportunit&agrave; di impiego a tutte le candidate e tutti i candidati e per garantire un ambiente di lavoro privo di discriminazioni. Tutte le nostre pratiche di selezione si basano sulle esigenze aziendali, su requisiti specifici richiesti per la posizione e sulle qualifiche professionali, senza considerare razza, et&agrave;, identit&agrave; di genere, orientamento sessuale, religione, etnia, stato familiare o genitoriale, disabilit&agrave; o qualsiasi altra classificazione protetta dalle leggi nazionali applicabili.<\/p>\",\"ats_external_id\":\"IT-23\",\"location\":\"Lavoro Da Casa , Italia\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-20T01:59:15.735+02:00\",\"created_at\":\"2026-02-04T12:46:13.265+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-italy.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMw?\",\"apply_url\":\"https:\/\/concentrix-italy.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMw\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"it\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-italy\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"1\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":\"0\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"15\",\"campaign_id\":\"97\",\"campaign_title\":\"R1701387 - S\u00e3o Paulo - Geral\",\"campaign_type\":\"job_application\",\"job_title\":\"Especialista em Atendimento ao Cliente | S\u00e3o Paulo\/SP (Presencial) | Multicanal\",\"street\":\"BRA SAO PAULO Rua Tagipuru 906  Barra Funda\",\"address\":\"BRA SAO PAULO Rua Tagipuru 906  Barra Funda\",\"city\":\"Sao Paulo\",\"state\":\"S\u00e3o Paulo\",\"postal_code\":\"01156\",\"region\":\"S\u00e3o Paulo\",\"country\":\"Brazil\",\"short_description\":\"Especialista de Atendimento ao Cliente | Multicanal | S\u00e3o Paulo\/SP - Presencial\",\"long_description\":\"<p>Transforme cada atendimento em uma experi\u00eancia que faz a diferen\u00e7a<\/p><p>Oportunidade presencial em S\u00e3o Paulo\/SP para quem quer desenvolver novas habilidades, criar conex\u00f5es e crescer com a Concentrix.<\/p><div>Sua jornada como game-changer come\u00e7a aqui<\/div><p>Voc\u00ea gosta de ajudar pessoas, resolver desafios e transformar cada conversa em uma experi\u00eancia positiva? Ent\u00e3o essa oportunidade pode ser para voc\u00ea.<br \/><br \/>Na <b>Concentrix<\/b>, grandes experi\u00eancias come\u00e7am com pessoas. Cada intera\u00e7\u00e3o \u00e9 uma oportunidade de ouvir, compreender necessidades e oferecer solu\u00e7\u00f5es com empatia, clareza e agilidade.<br \/><br \/>Atuando em canais como <b>voz, chat e\/ou e-mail<\/b>, voc\u00ea poder\u00e1 apoiar clientes em diferentes momentos da jornada, contribuindo para um atendimento mais humano, simples e eficiente.<br \/><br \/>Mais do que atender, voc\u00ea vai aprender novos processos, desenvolver habilidades, colaborar com um time conectado e construir novas possibilidades para sua carreira como <b>game-changer<\/b>.<\/p><p><\/p><div>Conhe\u00e7a a oportunidade<\/div><div>Especialista de Atendimento ao Cliente | Multicanal | S\u00e3o Paulo\/SP - Presencial<\/div><p><b>No seu dia a dia, voc\u00ea ir\u00e1:<\/b><br \/><br \/>\u2022 Atender clientes por voz, chat e\/ou e-mail, oferecendo suporte humanizado e eficiente.<br \/>\u2022 Compreender d\u00favidas, necessidades e situa\u00e7\u00f5es apresentadas para orientar a melhor solu\u00e7\u00e3o.<br \/>\u2022 Conduzir os atendimentos com clareza, empatia, agilidade e foco em resolu\u00e7\u00e3o.<br \/>\u2022 Registrar informa\u00e7\u00f5es em sistema com precis\u00e3o e aten\u00e7\u00e3o aos detalhes.<br \/>\u2022 Acompanhar solicita\u00e7\u00f5es e apoiar os clientes em diferentes momentos da jornada.<br \/>\u2022 Utilizar diferentes sistemas, ferramentas digitais e recursos de atendimento.<br \/>\u2022 Contribuir para uma experi\u00eancia simples, positiva e resolutiva em cada intera\u00e7\u00e3o.<br \/>\u2022 Trabalhar em colabora\u00e7\u00e3o com o time para manter a qualidade e buscar melhorias cont\u00ednuas.<br \/>\u2022 Desenvolver suas habilidades em um ambiente din\u00e2mico, tecnol\u00f3gico e focado em pessoas.<\/p><p><\/p><div>REMUNERA\u00c7\u00c3O MENSAL<\/div><div>A partir de R$ 1.621,00<\/div><div>Al\u00e9m da remunera\u00e7\u00e3o, voc\u00ea ter\u00e1 benef\u00edcios que apoiam seu bem-estar, sua rotina, sua fam\u00edlia e seu desenvolvimento profissional.<\/div><p><\/p><div>Remunera\u00e7\u00e3o e jornada<\/div><p><b>Remunera\u00e7\u00e3o:<\/b> a partir de R$ 1.621,00<br \/><b>Escala:<\/b> 6x1, com folgas alternadas durante a semana e aos finais de semana, al\u00e9m de 1 domingo garantido de folga por m\u00eas<br \/><b>Turnos:<\/b> diferentes hor\u00e1rios dispon\u00edveis, definidos conforme a necessidade da opera\u00e7\u00e3o<br \/><b>Treinamento:<\/b> remunerado<br \/><b>Modelo de trabalho:<\/b> presencial<br \/><b>Local:<\/b> S\u00e3o Paulo\/SP, com atua\u00e7\u00e3o em uma de nossas unidades na cidade, conforme a necessidade da opera\u00e7\u00e3o<\/p><p><\/p><div>Benef\u00edcios para apoiar sua jornada<\/div><div>Na Concentrix, queremos que voc\u00ea tenha suporte para cuidar do seu bem-estar, apoiar sua fam\u00edlia, continuar aprendendo e construir novas possibilidades para sua carreira.<\/div><p><b>Mais flexibilidade para sua rotina<\/b><br \/>\u2022 VA\/VR flex\u00edvel, em cart\u00e3o de ampla aceita\u00e7\u00e3o<br \/><br \/><b>Cuidado com voc\u00ea e sua fam\u00edlia<\/b><br \/>\u2022 Assist\u00eancia m\u00e9dica e odontol\u00f3gica<br \/>\u2022 Seguro de vida<br \/>\u2022 Aux\u00edlio creche\/bab\u00e1 para crian\u00e7as de at\u00e9 4 anos, conforme os crit\u00e9rios de elegibilidade<br \/>\u2022 Wellhub, com acesso a academias, est\u00fadios e op\u00e7\u00f5es voltadas ao bem-estar<br \/><br \/><b>Aprendizado e novas possibilidades<\/b><br \/>\u2022 Descontos e parcerias com faculdades e cursos de idiomas<br \/>\u2022 Oportunidades para desenvolver novas habilidades no dia a dia<br \/>\u2022 Plano de carreira com possibilidade de candidatura a posi\u00e7\u00f5es internas a partir de 3 meses, conforme performance, requisitos da oportunidade e disponibilidade de vagas<br \/><br \/><b>Um ambiente pensado para boas experi\u00eancias<\/b><br \/>\u2022 Espa\u00e7os modernos e acolhedores<br \/>\u2022 \u00c1reas de descompress\u00e3o com salas de jogos e TV<br \/>\u2022 Ambiente colaborativo, com troca de experi\u00eancias e trabalho em equipe<\/p><p><\/p><div>O que buscamos em voc\u00ea<\/div><p>\u2022 Ensino m\u00e9dio completo<br \/>\u2022 18 anos ou mais<br \/>\u2022 Boa comunica\u00e7\u00e3o oral e escrita<br \/>\u2022 Escuta ativa, empatia e foco em solu\u00e7\u00e3o<br \/>\u2022 Boa digita\u00e7\u00e3o e facilidade para utilizar sistemas simult\u00e2neos<br \/>\u2022 Familiaridade com tecnologia e disposi\u00e7\u00e3o para aprender novos processos<br \/>\u2022 Organiza\u00e7\u00e3o e aten\u00e7\u00e3o aos detalhes<br \/>\u2022 Perfil colaborativo e comprometido com a experi\u00eancia do cliente<br \/>\u2022 Experi\u00eancia com atendimento por voz, chat e\/ou e-mail ser\u00e1 considerada um diferencial<br \/>\u2022 Interesse em aprender, crescer e construir uma carreira com a gente<\/p><p><\/p><div>Como funciona o processo seletivo?<\/div><p>Nosso processo seletivo \u00e9 simples e pensado para conhecer melhor o seu perfil:<br \/><br \/><b>Inscri\u00e7\u00e3o \u2192 Provas e testes \u2192 Entrevista \u2192 Fase final<\/b><br \/><br \/>As avalia\u00e7\u00f5es fazem parte do processo seletivo. Reserve um momento tranquilo para realiz\u00e1-las com aten\u00e7\u00e3o e siga todas as orienta\u00e7\u00f5es apresentadas.<br \/><br \/>Depois de se inscrever, acompanhe seus canais de contato. Nosso time poder\u00e1 enviar orienta\u00e7\u00f5es por e-mail, telefone ou WhatsApp.<\/p><p><\/p><div>Diversidade que transforma experi\u00eancias<\/div><p>Na Concentrix, acreditamos que diferentes hist\u00f3rias, habilidades e perspectivas ajudam a criar experi\u00eancias ainda melhores.<br \/><br \/>Esta oportunidade tamb\u00e9m est\u00e1 aberta para pessoas com defici\u00eancia. Queremos construir um ambiente acolhedor, diverso e colaborativo, onde cada pessoa possa contribuir com seu potencial.<br \/><br \/>Se precisar de algum recurso de acessibilidade para participar do processo seletivo, informe essa necessidade ao nosso time durante o contato.<br \/><br \/><b>Queremos proporcionar uma experi\u00eancia de sele\u00e7\u00e3o respeitosa, acolhedora e acess\u00edvel.<\/b><\/p><p><\/p><div>Por que dar o pr\u00f3ximo passo com a Concentrix?<\/div><p>Aqui, seu talento para ajudar pessoas pode se transformar em novas habilidades, experi\u00eancias e possibilidades para sua carreira.<br \/><br \/>Voc\u00ea poder\u00e1 atuar em um ambiente que conecta pessoas e tecnologia, colaborar com um time diverso e ajudar a criar experi\u00eancias que fazem a diferen\u00e7a no dia a dia dos clientes.<br \/><br \/><b>Se voc\u00ea quer aprender, evoluir e construir uma carreira com impacto, queremos conhecer voc\u00ea.<\/b><br \/><br \/><b>Candidate-se agora e venha construir sua jornada como game-changer com a Concentrix Brasil.<\/b><\/p><p><\/p><div>Conecte pessoas. 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Ponta Grossa - Cobran\u00e7a\",\"campaign_type\":\"job_application\",\"job_title\":\"Agente em Solu\u00e7\u00f5es Financeiras e Negocia\u00e7\u00e3o | Ponta Grossa\/PR - Presencial\",\"street\":\"BRA Ponta Grossa - Rua Sete de Setembro 888 Centro\",\"address\":\"BRA Ponta Grossa - Rua Sete de Setembro 888 Centro\",\"city\":\"Ponta Grossa\",\"state\":\"Paran\u00e1\",\"postal_code\":\"84010-350\",\"region\":\"Paran\u00e1\",\"country\":\"Brazil\",\"short_description\":\"Agente em Solu\u00e7\u00f5es Financeiras e Negocia\u00e7\u00e3o | Ponta Grossa\/PR - Presencial\",\"long_description\":\"<p>Transforme conversas em solu\u00e7\u00f5es que abrem novas possibilidades<\/p><p>Oportunidade presencial em Ponta Grossa\/PR para quem quer desenvolver habilidades em negocia\u00e7\u00e3o, relacionamento com clientes e solu\u00e7\u00f5es financeiras.<\/p><div>Sua jornada como game-changer come\u00e7a aqui<\/div><p>Voc\u00ea \u00e9 uma pessoa comunicativa, persuasiva e gosta de transformar desafios em oportunidades? Ent\u00e3o essa vaga pode ser o pr\u00f3ximo passo da sua carreira.<br \/><br \/>Na <b>Concentrix<\/b>, grandes experi\u00eancias come\u00e7am com pessoas. Cada conversa \u00e9 uma oportunidade de ouvir, compreender necessidades e construir alternativas com respeito, clareza e foco em solu\u00e7\u00e3o.<br \/><br \/>Atuando com <b>negocia\u00e7\u00e3o por voz<\/b>, voc\u00ea poder\u00e1 apoiar clientes na busca por condi\u00e7\u00f5es adequadas, conduzir tratativas de forma consultiva e contribuir para acordos vi\u00e1veis para cada situa\u00e7\u00e3o.<br \/><br \/>Mais do que negociar, voc\u00ea vai desenvolver sua comunica\u00e7\u00e3o, fortalecer sua capacidade de argumenta\u00e7\u00e3o e fazer parte de um time que transforma di\u00e1logos em novas possibilidades todos os dias.<br \/><br \/>Aqui, seu talento pode impulsionar sua jornada para se tornar um <b>game-changer<\/b>.<\/p><p><\/p><div>Conhe\u00e7a a oportunidade<\/div><div>Agente em Solu\u00e7\u00f5es Financeiras e Negocia\u00e7\u00e3o | Ponta Grossa\/PR - Presencial<\/div><p><b>No seu dia a dia, voc\u00ea ir\u00e1:<\/b><br \/><br \/>\u2022 Realizar negocia\u00e7\u00f5es por voz com empatia, clareza, seguran\u00e7a e poder de argumenta\u00e7\u00e3o.<br \/>\u2022 Compreender o cen\u00e1rio de cada cliente para orientar alternativas e conduzir a melhor solu\u00e7\u00e3o poss\u00edvel.<br \/>\u2022 Apresentar condi\u00e7\u00f5es de negocia\u00e7\u00e3o de forma objetiva, respeitosa e respons\u00e1vel.<br \/>\u2022 Conduzir tratativas com foco em acordo, mantendo uma experi\u00eancia positiva durante toda a conversa.<br \/>\u2022 Registrar informa\u00e7\u00f5es em sistema com precis\u00e3o e aten\u00e7\u00e3o aos detalhes.<br \/>\u2022 Acompanhar negocia\u00e7\u00f5es e solicita\u00e7\u00f5es at\u00e9 a conclus\u00e3o das tratativas.<br \/>\u2022 Utilizar diferentes sistemas, ferramentas digitais e recursos de atendimento simultaneamente.<br \/>\u2022 Trabalhar em parceria com o time para garantir qualidade, resultados e melhoria cont\u00ednua.<br \/>\u2022 Desenvolver suas habilidades de comunica\u00e7\u00e3o, negocia\u00e7\u00e3o e relacionamento com clientes.<\/p><p><\/p><div>REMUNERA\u00c7\u00c3O MENSAL<\/div><div>A partir de R$ 1.621,00 &#43; vari\u00e1vel<\/div><div>Al\u00e9m do sal\u00e1rio fixo, voc\u00ea poder\u00e1 receber remunera\u00e7\u00e3o vari\u00e1vel conforme os resultados, crit\u00e9rios e regras da opera\u00e7\u00e3o.<\/div><p><\/p><div>Remunera\u00e7\u00e3o e jornada<\/div><p><b>Remunera\u00e7\u00e3o fixa:<\/b> a partir de R$ 1.621,00<br \/><b>Remunera\u00e7\u00e3o vari\u00e1vel:<\/b> conforme resultados, crit\u00e9rios e regras da opera\u00e7\u00e3o<br \/><b>Escala:<\/b> 6x1, de segunda-feira a s\u00e1bado<br \/><b>Turnos:<\/b> diferentes hor\u00e1rios dispon\u00edveis nos per\u00edodos da manh\u00e3, tarde e noite<br \/><b>Treinamento:<\/b> remunerado<br \/><b>Modelo de trabalho:<\/b> presencial<br \/><b>Local:<\/b> unidade Concentrix em Ponta Grossa\/PR<\/p><p><\/p><div>Benef\u00edcios para apoiar sua jornada<\/div><div>Na Concentrix, queremos que voc\u00ea tenha suporte para cuidar do seu bem-estar, apoiar sua fam\u00edlia, continuar aprendendo e construir novas possibilidades para sua carreira.<\/div><p><b>Mais flexibilidade para sua rotina<\/b><br \/>\u2022 VA\/VR flex\u00edvel, em cart\u00e3o de ampla aceita\u00e7\u00e3o<br \/><br \/><b>Cuidado com voc\u00ea e sua fam\u00edlia<\/b><br \/>\u2022 Assist\u00eancia m\u00e9dica e odontol\u00f3gica<br \/>\u2022 Seguro de vida<br \/>\u2022 Aux\u00edlio creche\/bab\u00e1 para crian\u00e7as de at\u00e9 4 anos, conforme os crit\u00e9rios de elegibilidade<br \/>\u2022 Wellhub, com acesso a academias, est\u00fadios e op\u00e7\u00f5es voltadas ao bem-estar<br \/><br \/><b>Aprendizado e novas possibilidades<\/b><br \/>\u2022 Descontos e parcerias com faculdades e cursos de idiomas<br \/>\u2022 Oportunidades para desenvolver habilidades em negocia\u00e7\u00e3o, comunica\u00e7\u00e3o e relacionamento com clientes<br \/>\u2022 Desenvolvimento profissional em um ambiente din\u00e2mico e orientado a resultados<br \/>\u2022 Plano de carreira com possibilidade de candidatura a posi\u00e7\u00f5es internas a partir de 3 meses, conforme performance, requisitos da oportunidade e disponibilidade de vagas<br \/><br \/><b>Um ambiente pensado para boas experi\u00eancias<\/b><br \/>\u2022 Espa\u00e7os modernos e acolhedores<br \/>\u2022 \u00c1reas de descompress\u00e3o com salas de jogos e TV<br \/>\u2022 Ambiente colaborativo, com troca de experi\u00eancias e trabalho em equipe<\/p><p><\/p><div>O que buscamos em voc\u00ea<\/div><p>\u2022 Ensino m\u00e9dio completo<br \/>\u2022 18 anos ou mais<br \/>\u2022 Boa comunica\u00e7\u00e3o oral e escrita<br \/>\u2022 Escuta ativa, empatia e habilidade para conduzir conversas com clareza<br \/>\u2022 Perfil persuasivo, consultivo e focado em solu\u00e7\u00e3o<br \/>\u2022 Organiza\u00e7\u00e3o, aten\u00e7\u00e3o aos detalhes e responsabilidade no registro das informa\u00e7\u00f5es<br \/>\u2022 Boa digita\u00e7\u00e3o e facilidade para utilizar sistemas simult\u00e2neos<br \/>\u2022 Familiaridade com tecnologia e disposi\u00e7\u00e3o para aprender novos processos<br \/>\u2022 Disponibilidade para trabalhar em diferentes turnos, conforme a necessidade da opera\u00e7\u00e3o<br \/>\u2022 Disponibilidade para trabalhar presencialmente em Ponta Grossa<br \/>\u2022 Experi\u00eancia com atendimento ou negocia\u00e7\u00e3o por voz ser\u00e1 considerada um diferencial<br \/>\u2022 Viv\u00eancia com cobran\u00e7a ou solu\u00e7\u00f5es financeiras ser\u00e1 considerada um diferencial<\/p><p><\/p><div>Como funciona o processo seletivo?<\/div><p>Nosso processo seletivo \u00e9 simples e pensado para conhecer melhor o seu perfil:<br \/><br \/><b>Inscri\u00e7\u00e3o \u2192 Provas e testes \u2192 Entrevista \u2192 Fase final<\/b><br \/><br \/>As avalia\u00e7\u00f5es fazem parte do processo seletivo. Reserve um momento tranquilo para realiz\u00e1-las com aten\u00e7\u00e3o e siga todas as orienta\u00e7\u00f5es apresentadas.<br \/><br \/>Durante o processo, poderemos conhecer melhor sua comunica\u00e7\u00e3o, sua capacidade de negocia\u00e7\u00e3o e sua ader\u00eancia \u00e0 oportunidade.<br \/><br \/>Depois de se inscrever, acompanhe seus canais de contato. Nosso time poder\u00e1 enviar orienta\u00e7\u00f5es por e-mail, telefone ou WhatsApp.<\/p><p><\/p><div>Diversidade que transforma experi\u00eancias<\/div><p>Na Concentrix, acreditamos que diferentes hist\u00f3rias, habilidades e perspectivas ajudam a criar experi\u00eancias ainda melhores.<br \/><br \/>Esta oportunidade tamb\u00e9m est\u00e1 aberta para pessoas com defici\u00eancia. Queremos construir um ambiente acolhedor, diverso e colaborativo, onde cada pessoa possa contribuir com seu potencial.<br \/><br \/>Se precisar de algum recurso de acessibilidade para participar do processo seletivo, informe essa necessidade ao nosso time durante o contato.<br \/><br \/><b>Queremos proporcionar uma experi\u00eancia de sele\u00e7\u00e3o respeitosa, acolhedora e acess\u00edvel.<\/b><\/p><p><\/p><div>Por que dar o pr\u00f3ximo passo com a Concentrix?<\/div><p>Aqui, sua comunica\u00e7\u00e3o pode se transformar em novas habilidades, experi\u00eancias e possibilidades para sua carreira.<br \/><br \/>Voc\u00ea poder\u00e1 desenvolver sua capacidade de negocia\u00e7\u00e3o, aprimorar seu relacionamento com clientes e atuar em um ambiente que conecta pessoas, tecnologia e resultados.<br \/><br \/>Cada conversa ser\u00e1 uma oportunidade de aprender, construir solu\u00e7\u00f5es e fortalecer sua experi\u00eancia profissional.<br \/><br \/><b>Se voc\u00ea quer aprender, evoluir e construir uma carreira com impacto, queremos conhecer voc\u00ea.<\/b><br \/><br \/><b>Candidate-se agora e venha construir sua jornada como game-changer com a Concentrix Brasil.<\/b><\/p><p><\/p><div>Transforme conversas. 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Ponta Grossa CX\",\"campaign_type\":\"job_application\",\"job_title\":\"Agente de Atendimento a Clientes | Suporte | Ponta Grossa\/PR (Presencial)| Sites\",\"street\":\"BRA Ponta Grossa - Centro Empresarial Ant\u00e1rtica estabelecido na Av\",\"address\":\"BRA Ponta Grossa - Centro Empresarial Ant\u00e1rtica estabelecido na Av\",\"city\":\"Ponta Grossa\",\"state\":\"Paran\u00e1\",\"postal_code\":\"1000\",\"region\":\"Paran\u00e1\",\"country\":\"Brazil\",\"short_description\":\"Agente de Atendimento ao Cliente | Suporte | Ponta Grossa\/PR - Presencial\",\"long_description\":\"<p>Transforme desafios em experi\u00eancias que fazem a diferen\u00e7a<\/p><p>Oportunidade presencial em Ponta Grossa\/PR para quem quer atuar com suporte, desenvolver novas habilidades e crescer com a Concentrix.<\/p><div>Sua jornada como game-changer come\u00e7a aqui<\/div><p>Voc\u00ea \u00e9 uma pessoa comunicativa, gosta de ajudar e quer transformar problemas em solu\u00e7\u00f5es? Ent\u00e3o essa oportunidade pode ser para voc\u00ea.<br \/><br \/>Na <b>Concentrix<\/b>, grandes experi\u00eancias come\u00e7am com pessoas. Cada intera\u00e7\u00e3o \u00e9 uma oportunidade de ouvir, compreender necessidades e oferecer suporte com empatia, clareza e agilidade.<br \/><br \/>Atuando em canais como <b>voz e chat<\/b>, voc\u00ea poder\u00e1 apoiar clientes em diferentes situa\u00e7\u00f5es, conduzir tratativas e contribuir para que cada solicita\u00e7\u00e3o seja acompanhada com aten\u00e7\u00e3o e foco em resolu\u00e7\u00e3o.<br \/><br \/>Mais do que atender, voc\u00ea vai desenvolver novas habilidades, trabalhar com tecnologia, colaborar com um time conectado e construir novas possibilidades para sua carreira como <b>game-changer<\/b>.<\/p><p><\/p><div>Conhe\u00e7a a oportunidade<\/div><div>Agente de Atendimento ao Cliente | Suporte | Ponta Grossa\/PR - Presencial<\/div><p><b>No seu dia a dia, voc\u00ea ir\u00e1:<\/b><br \/><br \/>\u2022 Atender clientes por voz e chat, oferecendo suporte humanizado, claro e eficiente.<br \/>\u2022 Compreender d\u00favidas, necessidades e situa\u00e7\u00f5es apresentadas para orientar a melhor solu\u00e7\u00e3o.<br \/>\u2022 Conduzir tratativas com empatia, agilidade, senso de prioridade e foco em resolu\u00e7\u00e3o.<br \/>\u2022 Registrar informa\u00e7\u00f5es em sistema com precis\u00e3o e aten\u00e7\u00e3o aos detalhes.<br \/>\u2022 Acompanhar solicita\u00e7\u00f5es e contribuir para que cada demanda seja conduzida at\u00e9 sua resolu\u00e7\u00e3o.<br \/>\u2022 Utilizar diferentes sistemas, ferramentas digitais e recursos de atendimento.<br \/>\u2022 Contribuir para uma experi\u00eancia positiva, simples e resolutiva em cada intera\u00e7\u00e3o.<br \/>\u2022 Trabalhar em colabora\u00e7\u00e3o com o time para garantir qualidade e buscar melhorias cont\u00ednuas.<br \/>\u2022 Desenvolver suas habilidades em um ambiente din\u00e2mico, tecnol\u00f3gico e focado em pessoas.<\/p><p><\/p><div>REMUNERA\u00c7\u00c3O MENSAL<\/div><div>A partir de R$ 1.621,00 &#43; vari\u00e1vel<\/div><div>Al\u00e9m do sal\u00e1rio fixo, a oportunidade oferece remunera\u00e7\u00e3o vari\u00e1vel conforme os crit\u00e9rios e resultados definidos pela opera\u00e7\u00e3o.<\/div><p><\/p><div>Remunera\u00e7\u00e3o e jornada<\/div><p><b>Remunera\u00e7\u00e3o fixa:<\/b> a partir de R$ 1.621,00<br \/><b>Remunera\u00e7\u00e3o vari\u00e1vel:<\/b> conforme resultados, crit\u00e9rios e regras da opera\u00e7\u00e3o<br \/><b>Escala:<\/b> 6x1, com folgas alternadas durante a semana e aos finais de semana, al\u00e9m de 1 domingo garantido de folga por m\u00eas<br \/><b>Turnos:<\/b> diferentes hor\u00e1rios dispon\u00edveis, considerando uma opera\u00e7\u00e3o com atendimento 24 horas<br \/><b>Treinamento:<\/b> remunerado<br \/><b>Modelo de trabalho:<\/b> presencial<br \/><b>Local:<\/b> unidade Concentrix em Ponta Grossa\/PR<\/p><p><\/p><div>Benef\u00edcios para apoiar sua jornada<\/div><div>Na Concentrix, queremos que voc\u00ea tenha suporte para cuidar do seu bem-estar, apoiar sua fam\u00edlia, continuar aprendendo e construir novas possibilidades para sua carreira.<\/div><p><b>Mais flexibilidade para sua rotina<\/b><br \/>\u2022 VA\/VR flex\u00edvel, em cart\u00e3o de ampla aceita\u00e7\u00e3o<br \/><br \/><b>Cuidado com voc\u00ea e sua fam\u00edlia<\/b><br \/>\u2022 Assist\u00eancia m\u00e9dica e odontol\u00f3gica<br \/>\u2022 Seguro de vida<br \/>\u2022 Aux\u00edlio creche\/bab\u00e1 para crian\u00e7as de at\u00e9 4 anos, conforme os crit\u00e9rios de elegibilidade<br \/>\u2022 Wellhub, com acesso a academias, est\u00fadios e op\u00e7\u00f5es voltadas ao bem-estar<br \/><br \/><b>Aprendizado e novas possibilidades<\/b><br \/>\u2022 Descontos e parcerias com faculdades e cursos de idiomas<br \/>\u2022 Oportunidades para desenvolver novas habilidades no dia a dia<br \/>\u2022 Plano de carreira com possibilidade de candidatura a posi\u00e7\u00f5es internas a partir de 3 meses, conforme performance, requisitos da oportunidade e disponibilidade de vagas<br \/><br \/><b>Um ambiente pensado para boas experi\u00eancias<\/b><br \/>\u2022 Espa\u00e7os modernos e acolhedores<br \/>\u2022 \u00c1reas de descompress\u00e3o com salas de jogos e TV<br \/>\u2022 Ambiente colaborativo, com troca de experi\u00eancias e trabalho em equipe<\/p><p><\/p><div>O que buscamos em voc\u00ea<\/div><p>\u2022 Ensino m\u00e9dio completo<br \/>\u2022 18 anos ou mais<br \/>\u2022 Boa comunica\u00e7\u00e3o oral e escrita<br \/>\u2022 Escuta ativa, empatia e foco em solu\u00e7\u00e3o<br \/>\u2022 Boa digita\u00e7\u00e3o e facilidade para utilizar sistemas simult\u00e2neos<br \/>\u2022 Familiaridade com tecnologia e disposi\u00e7\u00e3o para aprender novos processos<br \/>\u2022 Organiza\u00e7\u00e3o, senso de prioridade e aten\u00e7\u00e3o aos detalhes<br \/>\u2022 Perfil colaborativo e comprometido com a experi\u00eancia do cliente<br \/>\u2022 Disponibilidade para trabalhar em diferentes turnos, conforme a necessidade da opera\u00e7\u00e3o<br \/>\u2022 Disponibilidade para trabalhar presencialmente em Ponta Grossa<br \/>\u2022 Experi\u00eancia com atendimento por voz e\/ou chat ser\u00e1 considerada um diferencial<\/p><p><\/p><div>Como funciona o processo seletivo?<\/div><p>Nosso processo seletivo \u00e9 simples e pensado para conhecer melhor o seu perfil:<br \/><br \/><b>Inscri\u00e7\u00e3o \u2192 Provas e testes obrigat\u00f3rios \u2192 Entrevista \u2192 Fase final<\/b><br \/><br \/>As avalia\u00e7\u00f5es s\u00e3o essenciais para continuar no processo seletivo. Reserve um momento tranquilo para realiz\u00e1-las com aten\u00e7\u00e3o e siga todas as orienta\u00e7\u00f5es apresentadas.<br \/><br \/>Depois de se inscrever, acompanhe seus canais de contato. Nosso time poder\u00e1 enviar orienta\u00e7\u00f5es por e-mail, telefone ou WhatsApp.<\/p><p><\/p><div>Diversidade que transforma experi\u00eancias<\/div><p>Na Concentrix, acreditamos que diferentes hist\u00f3rias, habilidades e perspectivas ajudam a criar experi\u00eancias ainda melhores.<br \/><br \/>Esta oportunidade tamb\u00e9m est\u00e1 aberta para pessoas com defici\u00eancia. Queremos construir um ambiente acolhedor, diverso e colaborativo, onde cada pessoa possa contribuir com seu potencial.<br \/><br \/>Se precisar de algum recurso de acessibilidade para participar do processo seletivo, informe essa necessidade ao nosso time durante o contato.<br \/><br \/><b>Queremos proporcionar uma experi\u00eancia de sele\u00e7\u00e3o respeitosa, acolhedora e acess\u00edvel.<\/b><\/p><p><\/p><div>Por que dar o pr\u00f3ximo passo com a Concentrix?<\/div><p>Aqui, seu talento para ajudar pessoas pode se transformar em novas habilidades, experi\u00eancias e possibilidades para sua carreira.<br \/><br \/>Voc\u00ea poder\u00e1 atuar em um ambiente que conecta pessoas e tecnologia, colaborar com um time diverso e contribuir para experi\u00eancias que fazem a diferen\u00e7a no dia a dia dos clientes.<br \/><br \/>Cada atendimento ser\u00e1 uma oportunidade de aprender, aprimorar sua comunica\u00e7\u00e3o e fortalecer sua experi\u00eancia profissional.<br \/><br \/><b>Se voc\u00ea quer aprender, evoluir e construir uma carreira com impacto, queremos conhecer voc\u00ea.<\/b><br \/><br \/><b>Candidate-se agora e venha construir sua jornada como game-changer com a Concentrix Brasil.<\/b><\/p><p><\/p><div>Transforme desafios. Crie solu\u00e7\u00f5es. 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Barueri - Geral\",\"campaign_type\":\"job_application\",\"job_title\":\"Especialista em Atendimento ao Cliente | Barueri\/SP (Presencial) | Multicanal\",\"street\":\"BRA Barueri - Condom\u00ednio Centro Empresarial Araguaia Corporate\",\"address\":\"BRA Barueri - Condom\u00ednio Centro Empresarial Araguaia Corporate\",\"city\":\"Barueri\",\"state\":\"S\u00e3o Paulo\",\"postal_code\":\"1000\",\"region\":\"S\u00e3o Paulo\",\"country\":\"Brazil\",\"short_description\":\"Especialista em Atendimento ao Cliente | Multicanal | Barueri\/SP - Presencial\",\"long_description\":\"<p>Transforme cada contato em uma experi\u00eancia que faz a diferen\u00e7a<\/p><p>Oportunidade presencial em Barueri\/SP para quem quer atuar com atendimento multicanal, tecnologia e experi\u00eancia do cliente.<\/p><div>Sua jornada como game-changer come\u00e7a aqui<\/div><p>Voc\u00ea gosta de ajudar pessoas, resolver desafios e quer crescer em um ambiente colaborativo e conectado \u00e0 tecnologia? Ent\u00e3o essa oportunidade pode ser para voc\u00ea.<br \/><br \/>Na <b>Concentrix<\/b>, grandes experi\u00eancias come\u00e7am com pessoas. Cada intera\u00e7\u00e3o \u00e9 uma oportunidade de ouvir, compreender necessidades e oferecer solu\u00e7\u00f5es com empatia, clareza e agilidade.<br \/><br \/>Atuando em canais como <b>telefone, chat e\/ou e-mail<\/b>, voc\u00ea poder\u00e1 apoiar clientes em diferentes momentos da jornada e contribuir para um atendimento simples, humano e eficiente.<br \/><br \/>Em algumas opera\u00e7\u00f5es, tamb\u00e9m poder\u00e3o existir oportunidades de identificar necessidades e apresentar solu\u00e7\u00f5es ou ofertas de forma consultiva, sempre respeitando o perfil do cliente e priorizando a melhor experi\u00eancia.<br \/><br \/>Mais do que atender, voc\u00ea vai desenvolver novas habilidades, colaborar com um time conectado e construir novas possibilidades para sua carreira como <b>game-changer<\/b>.<\/p><p><\/p><div>Conhe\u00e7a a oportunidade<\/div><div>Especialista em Atendimento ao Cliente | Multicanal | Barueri\/SP - Presencial<\/div><p><b>No seu dia a dia, voc\u00ea ir\u00e1:<\/b><br \/><br \/>\u2022 Atender clientes por telefone, chat e\/ou e-mail, oferecendo suporte humanizado e eficiente.<br \/>\u2022 Compreender d\u00favidas, necessidades e situa\u00e7\u00f5es apresentadas para orientar a melhor solu\u00e7\u00e3o.<br \/>\u2022 Conduzir atendimentos com clareza, empatia, agilidade e foco em resolu\u00e7\u00e3o.<br \/>\u2022 Registrar informa\u00e7\u00f5es em sistema com precis\u00e3o e aten\u00e7\u00e3o aos detalhes.<br \/>\u2022 Acompanhar solicita\u00e7\u00f5es e contribuir para uma jornada mais simples e organizada.<br \/>\u2022 Utilizar diferentes sistemas, ferramentas digitais e recursos de atendimento.<br \/>\u2022 Trabalhar em colabora\u00e7\u00e3o com o time para manter a qualidade e buscar melhorias cont\u00ednuas.<br \/>\u2022 Quando aplic\u00e1vel, identificar oportunidades e apresentar solu\u00e7\u00f5es ou ofertas de forma consultiva, considerando as necessidades do cliente.<br \/>\u2022 Desenvolver suas habilidades em um ambiente din\u00e2mico, tecnol\u00f3gico e focado em pessoas.<\/p><p><\/p><div>REMUNERA\u00c7\u00c3O MENSAL<\/div><div>A partir de R$ 1.621,00<\/div><div>Conforme a opera\u00e7\u00e3o e os crit\u00e9rios de performance, tamb\u00e9m poder\u00e1 haver remunera\u00e7\u00e3o vari\u00e1vel ou bonifica\u00e7\u00e3o.<\/div><p><\/p><div>Remunera\u00e7\u00e3o e jornada<\/div><p><b>Remunera\u00e7\u00e3o fixa:<\/b> a partir de R$ 1.621,00<br \/><b>Remunera\u00e7\u00e3o vari\u00e1vel ou bonifica\u00e7\u00e3o:<\/b> poder\u00e1 ser aplic\u00e1vel conforme a opera\u00e7\u00e3o, a performance e as regras vigentes<br \/><b>Escala:<\/b> 6x1, com folgas alternadas durante a semana e aos finais de semana, al\u00e9m de 1 domingo garantido de folga por m\u00eas<br \/><b>Turnos:<\/b> diferentes hor\u00e1rios dispon\u00edveis, definidos conforme a necessidade da opera\u00e7\u00e3o<br \/><b>Treinamento:<\/b> remunerado<br \/><b>Modelo de trabalho:<\/b> presencial<br \/><b>Local:<\/b> unidade Concentrix em Barueri\/SP, conforme a opera\u00e7\u00e3o<\/p><p><\/p><div>Benef\u00edcios para apoiar sua jornada<\/div><div>Na Concentrix, queremos que voc\u00ea tenha suporte para cuidar do seu bem-estar, apoiar sua fam\u00edlia, continuar aprendendo e construir novas possibilidades para sua carreira.<\/div><p><b>Mais flexibilidade para sua rotina<\/b><br \/>\u2022 VA\/VR flex\u00edvel, em cart\u00e3o de ampla aceita\u00e7\u00e3o<br \/><br \/><b>Cuidado com voc\u00ea e sua fam\u00edlia<\/b><br \/>\u2022 Assist\u00eancia m\u00e9dica e odontol\u00f3gica<br \/>\u2022 Seguro de vida<br \/>\u2022 Aux\u00edlio creche\/bab\u00e1 para crian\u00e7as de at\u00e9 4 anos, conforme os crit\u00e9rios de elegibilidade<br \/>\u2022 Wellhub, com acesso a academias, est\u00fadios e op\u00e7\u00f5es voltadas ao bem-estar<br \/><br \/><b>Aprendizado e novas possibilidades<\/b><br \/>\u2022 Descontos e parcerias com faculdades e cursos de idiomas<br \/>\u2022 Oportunidades para desenvolver habilidades em atendimento, comunica\u00e7\u00e3o e relacionamento com clientes<br \/>\u2022 Desenvolvimento profissional em um ambiente din\u00e2mico, tecnol\u00f3gico e colaborativo<br \/>\u2022 Plano de carreira com possibilidade de candidatura a posi\u00e7\u00f5es internas a partir de 3 meses, conforme performance, requisitos da oportunidade e disponibilidade de vagas<br \/><br \/><b>Um ambiente pensado para boas experi\u00eancias<\/b><br \/>\u2022 Espa\u00e7os modernos e acolhedores<br \/>\u2022 \u00c1reas de descompress\u00e3o com salas de jogos e TV<br \/>\u2022 Ambiente colaborativo, com troca de experi\u00eancias e trabalho em equipe<\/p><p><\/p><div>O que buscamos em voc\u00ea<\/div><p>\u2022 Ensino m\u00e9dio completo<br \/>\u2022 18 anos ou mais<br \/>\u2022 Boa comunica\u00e7\u00e3o oral e escrita<br \/>\u2022 Escuta ativa, empatia e foco em solu\u00e7\u00e3o<br \/>\u2022 Boa digita\u00e7\u00e3o e facilidade para utilizar sistemas simult\u00e2neos<br \/>\u2022 Familiaridade com tecnologia e disposi\u00e7\u00e3o para aprender novos processos<br \/>\u2022 Organiza\u00e7\u00e3o e aten\u00e7\u00e3o aos detalhes<br \/>\u2022 Perfil colaborativo e comprometido com a experi\u00eancia do cliente<br \/>\u2022 Disponibilidade para trabalhar em diferentes turnos, conforme a necessidade da opera\u00e7\u00e3o<br \/>\u2022 Disponibilidade para trabalhar presencialmente em Barueri<br \/>\u2022 Experi\u00eancia com atendimento e\/ou vendas ser\u00e1 considerada um diferencial, mas n\u00e3o \u00e9 eliminat\u00f3ria<\/p><p><\/p><div>Como funciona o processo seletivo?<\/div><p>Nosso processo seletivo \u00e9 simples e pensado para conhecer melhor o seu perfil:<br \/><br \/><b>Inscri\u00e7\u00e3o \u2192 Provas e testes \u2192 Entrevista \u2192 Fase final<\/b><br \/><br \/>As avalia\u00e7\u00f5es fazem parte do processo seletivo. Reserve um momento tranquilo para realiz\u00e1-las com aten\u00e7\u00e3o e siga todas as orienta\u00e7\u00f5es apresentadas.<br \/><br \/>Durante o processo, poderemos conhecer melhor sua comunica\u00e7\u00e3o, sua capacidade de resolu\u00e7\u00e3o e sua ader\u00eancia \u00e0s oportunidades dispon\u00edveis.<br \/><br \/>Depois de se inscrever, acompanhe seus canais de contato. Nosso time poder\u00e1 enviar orienta\u00e7\u00f5es por e-mail, telefone ou WhatsApp.<\/p><p><\/p><div>Diversidade que transforma experi\u00eancias<\/div><p>Na Concentrix, acreditamos que diferentes hist\u00f3rias, habilidades e perspectivas ajudam a criar experi\u00eancias ainda melhores.<br \/><br \/>Esta oportunidade tamb\u00e9m est\u00e1 aberta para pessoas com defici\u00eancia. Queremos construir um ambiente acolhedor, diverso e colaborativo, onde cada pessoa possa contribuir com seu potencial.<br \/><br \/>Se precisar de algum recurso de acessibilidade para participar do processo seletivo, informe essa necessidade ao nosso time durante o contato.<br \/><br \/><b>Queremos proporcionar uma experi\u00eancia de sele\u00e7\u00e3o respeitosa, acolhedora e acess\u00edvel.<\/b><\/p><p><\/p><div>Por que dar o pr\u00f3ximo passo com a Concentrix?<\/div><p>Aqui, seu talento para ajudar pessoas pode se transformar em novas habilidades, experi\u00eancias e possibilidades para sua carreira.<br \/><br \/>Voc\u00ea poder\u00e1 desenvolver sua comunica\u00e7\u00e3o, ampliar sua experi\u00eancia com atendimento multicanal e atuar em um ambiente que conecta pessoas, tecnologia e solu\u00e7\u00f5es.<br \/><br \/>Em opera\u00e7\u00f5es com oferta consultiva, voc\u00ea tamb\u00e9m poder\u00e1 fortalecer sua capacidade de identificar necessidades e apresentar alternativas relevantes para cada cliente.<br \/><br \/><b>Se voc\u00ea quer aprender, evoluir e construir uma carreira com impacto, queremos conhecer voc\u00ea.<\/b><br \/><br \/><b>Candidate-se agora e venha construir sua jornada como game-changer com a Concentrix Brasil.<\/b><\/p><p><\/p><div>Conecte pessoas. Transforme experi\u00eancias. 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Fortaleza - GERAL\",\"campaign_type\":\"job_application\",\"job_title\":\"Especialista de Atendimento CX | Fortaleza (Presencial) | Multicanal\",\"street\":\"BRA Fortaleza - Rua Goncalves Ledo\",\"address\":\"BRA Fortaleza - Rua Goncalves Ledo\",\"city\":\"Fortaleza\",\"state\":\"Cear\u00e1\",\"postal_code\":\"60110-260\",\"region\":\"Cear\u00e1\",\"country\":\"Brazil\",\"short_description\":\"Vaga de Suporte - Fortaleza (Site de Empregos)\",\"long_description\":\"<p>Transforme cada atendimento em uma experi\u00eancia que faz a diferen\u00e7a<\/p><p>Oportunidade presencial em Fortaleza\/CE para quem quer desenvolver novas habilidades, criar conex\u00f5es e crescer com a Concentrix.<\/p><div>Sua jornada como game-changer come\u00e7a aqui<\/div><p>Voc\u00ea gosta de ajudar pessoas, resolver desafios e transformar cada conversa em uma experi\u00eancia positiva? Ent\u00e3o essa oportunidade pode ser para voc\u00ea.<br \/><br \/>Na <b>Concentrix<\/b>, grandes experi\u00eancias come\u00e7am com pessoas. Cada intera\u00e7\u00e3o \u00e9 uma oportunidade de ouvir, compreender necessidades e oferecer solu\u00e7\u00f5es com empatia, clareza e agilidade.<br \/><br \/>Atuando em canais como <b>chat, e-mail e\/ou voz<\/b>, voc\u00ea poder\u00e1 apoiar clientes em diferentes momentos da jornada e contribuir para um atendimento mais humano, simples e eficiente.<br \/><br \/>Mais do que atender, voc\u00ea vai aprender novos processos, desenvolver habilidades, colaborar com um time conectado e construir novas possibilidades para sua carreira como <b>game-changer<\/b>.<\/p><p><\/p><div>Conhe\u00e7a a oportunidade<\/div><div>Especialista de Atendimento a Clientes | Fortaleza\/CE - Presencial<\/div><p><b>No seu dia a dia, voc\u00ea ir\u00e1:<\/b><br \/><br \/>\u2022 Atender clientes por chat, e-mail e\/ou voz, oferecendo suporte humanizado e eficiente.<br \/>\u2022 Compreender d\u00favidas, necessidades e situa\u00e7\u00f5es apresentadas para orientar a melhor solu\u00e7\u00e3o.<br \/>\u2022 Apoiar clientes em diferentes momentos da jornada, com clareza, empatia e agilidade.<br \/>\u2022 Registrar informa\u00e7\u00f5es em sistema com precis\u00e3o e aten\u00e7\u00e3o aos detalhes.<br \/>\u2022 Utilizar diferentes sistemas, ferramentas digitais e recursos de atendimento.<br \/>\u2022 Contribuir para uma experi\u00eancia simples, positiva e resolutiva em cada intera\u00e7\u00e3o.<br \/>\u2022 Trabalhar em colabora\u00e7\u00e3o com o time para manter a qualidade e buscar melhorias cont\u00ednuas.<br \/>\u2022 Desenvolver suas habilidades em um ambiente din\u00e2mico, tecnol\u00f3gico e focado em pessoas.<\/p><p><\/p><div>REMUNERA\u00c7\u00c3O MENSAL<\/div><div>A partir de R$ 1.621,00<\/div><div>Al\u00e9m da remunera\u00e7\u00e3o, voc\u00ea ter\u00e1 benef\u00edcios que apoiam seu bem-estar, sua rotina, sua fam\u00edlia e seu desenvolvimento profissional.<\/div><p><\/p><div>Remunera\u00e7\u00e3o e jornada<\/div><p><b>Remunera\u00e7\u00e3o:<\/b> a partir de R$ 1.621,00<br \/><b>Escala:<\/b> 6x1, com folgas alternadas durante a semana e aos finais de semana, al\u00e9m de 1 domingo garantido de folga por m\u00eas<br \/><b>Turnos:<\/b> diferentes hor\u00e1rios dispon\u00edveis, definidos conforme a necessidade da opera\u00e7\u00e3o<br \/><b>Treinamento:<\/b> remunerado<br \/><b>Modelo de trabalho:<\/b> presencial<br \/><b>Local:<\/b> Fortaleza\/CE, com atua\u00e7\u00e3o em uma de nossas unidades na cidade, conforme a necessidade da opera\u00e7\u00e3o<\/p><p><\/p><div>Benef\u00edcios para apoiar sua jornada<\/div><div>Na Concentrix, queremos que voc\u00ea tenha suporte para cuidar do seu bem-estar, apoiar sua fam\u00edlia, continuar aprendendo e construir novas possibilidades para sua carreira.<\/div><p><b>Mais flexibilidade para sua rotina<\/b><br \/>\u2022 VA\/VR flex\u00edvel, em cart\u00e3o de ampla aceita\u00e7\u00e3o<br \/><br \/><b>Cuidado com voc\u00ea e sua fam\u00edlia<\/b><br \/>\u2022 Assist\u00eancia m\u00e9dica e odontol\u00f3gica<br \/>\u2022 Seguro de vida<br \/>\u2022 Aux\u00edlio creche\/bab\u00e1 para crian\u00e7as de at\u00e9 4 anos, conforme os crit\u00e9rios de elegibilidade<br \/>\u2022 Wellhub, com acesso a academias, est\u00fadios e op\u00e7\u00f5es voltadas ao bem-estar<br \/><br \/><b>Aprendizado e novas possibilidades<\/b><br \/>\u2022 Descontos e parcerias com faculdades e cursos de idiomas<br \/>\u2022 Oportunidades para desenvolver novas habilidades no dia a dia<br \/>\u2022 Plano de carreira com possibilidade de candidatura a posi\u00e7\u00f5es internas a partir de 3 meses, conforme performance, requisitos da oportunidade e disponibilidade de vagas<br \/><br \/><b>Um ambiente pensado para boas experi\u00eancias<\/b><br \/>\u2022 Espa\u00e7os modernos e acolhedores<br \/>\u2022 \u00c1reas de descompress\u00e3o com salas de jogos e TV<br \/>\u2022 Ambiente colaborativo, com troca de experi\u00eancias e trabalho em equipe<\/p><p><\/p><div>O que buscamos em voc\u00ea<\/div><p>\u2022 Ensino m\u00e9dio completo<br \/>\u2022 18 anos ou mais<br \/>\u2022 Boa comunica\u00e7\u00e3o oral e escrita<br \/>\u2022 Escuta ativa, empatia e foco em solu\u00e7\u00e3o<br \/>\u2022 Boa digita\u00e7\u00e3o e facilidade para utilizar sistemas simult\u00e2neos<br \/>\u2022 Familiaridade com tecnologia e disposi\u00e7\u00e3o para aprender novos processos<br \/>\u2022 Organiza\u00e7\u00e3o e aten\u00e7\u00e3o aos detalhes<br \/>\u2022 Perfil colaborativo e comprometido com a experi\u00eancia do cliente<br \/>\u2022 Experi\u00eancia com atendimento por voz, chat e\/ou e-mail ser\u00e1 considerada um diferencial<br \/>\u2022 Interesse em aprender, crescer e construir uma carreira com a gente<\/p><p><\/p><div>Como funciona o processo seletivo?<\/div><p>Nosso processo seletivo \u00e9 simples e pensado para conhecer melhor o seu perfil:<br \/><br \/><b>Inscri\u00e7\u00e3o \u2192 Provas e testes \u2192 Entrevista \u2192 Fase final<\/b><br \/><br \/>As avalia\u00e7\u00f5es fazem parte do processo seletivo. Reserve um momento tranquilo para realiz\u00e1-las com aten\u00e7\u00e3o e siga todas as orienta\u00e7\u00f5es apresentadas.<br \/><br \/>Depois de se inscrever, acompanhe seus canais de contato. Nosso time poder\u00e1 enviar orienta\u00e7\u00f5es por e-mail, telefone ou WhatsApp.<\/p><p><\/p><div>Diversidade que transforma experi\u00eancias<\/div><p>Na Concentrix, acreditamos que diferentes hist\u00f3rias, habilidades e perspectivas ajudam a criar experi\u00eancias ainda melhores.<br \/><br \/>Esta oportunidade tamb\u00e9m est\u00e1 aberta para pessoas com defici\u00eancia. Queremos construir um ambiente acolhedor, diverso e colaborativo, onde cada pessoa possa contribuir com seu potencial.<br \/><br \/>Se precisar de algum recurso de acessibilidade para participar do processo seletivo, informe essa necessidade ao nosso time durante o contato.<br \/><br \/><b>Queremos proporcionar uma experi\u00eancia de sele\u00e7\u00e3o respeitosa, acolhedora e acess\u00edvel.<\/b><\/p><p><\/p><div>Por que dar o pr\u00f3ximo passo com a Concentrix?<\/div><p>Aqui, seu talento para ajudar pessoas pode se transformar em novas habilidades, experi\u00eancias e possibilidades para sua carreira.<br \/><br \/>Voc\u00ea poder\u00e1 atuar em um ambiente que conecta pessoas e tecnologia, colaborar com um time diverso e ajudar a criar experi\u00eancias que fazem a diferen\u00e7a no dia a dia dos clientes.<br \/><br \/><b>Se voc\u00ea quer aprender, evoluir e construir uma carreira com impacto, queremos conhecer voc\u00ea.<\/b><br \/><br \/><b>Candidate-se agora e venha construir sua jornada como game-changer com a Concentrix Brasil.<\/b><\/p><p><\/p><div>Conecte pessoas. Transforme experi\u00eancias. Impulsione sua carreira.<\/div><div>O real come\u00e7a aqui.<\/div><p><\/p>\",\"ats_external_id\":\"R1757625\",\"location\":\"Fortaleza, Cear\u00e1\",\"job_type\":\"full_time\",\"salary\":\"1621\",\"salary_type\":\"monthly\",\"salary_currency\":\"BRL\",\"updated_at\":\"2026-10-20T20:59:33.673-03:00\",\"created_at\":\"2026-02-02T15:24:34.527-03:00\",\"latitude\":\"-3.7327177\",\"longitude\":\"-38.5269947\",\"landing_page_url\":\"https:\/\/concentrix-brazil.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC85MA?\",\"apply_url\":\"https:\/\/concentrix-brazil.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC85MA\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":\"permanent\",\"locale\":\"pt\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"language\":[],\"location\":{\"city\":\"Fortaleza\",\"state\":\"Cear\u00e1\",\"country\":{\"wid\":\"1a29bb1357b240ab99a2fa755cc87c0e\",\"iso2\":\"BR\",\"iso3\":\"BRA\",\"descriptor\":\"Brazil\",\"iso_numeric\":\"76\"},\"postal_code\":\"60110-260\",\"primary_location\":{\"id\":\"BR-CEA-LEDOS-01\",\"wid\":\"740544c0a47f016cf30824771f115955\",\"descriptor\":\"BRA Fortaleza - 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S\u00e3o Paulo Bil\u00edngue\",\"campaign_type\":\"job_application\",\"job_title\":\"Especialista em CX | Bil\u00edngue (Ingl\u00eas ou Espanhol) | S\u00e3o Paulo\/SP (Presencial)\",\"street\":\"BRA SAO PAULO Rua Tagipuru 906  Barra Funda\",\"address\":\"BRA SAO PAULO Rua Tagipuru 906  Barra Funda\",\"city\":\"Sao Paulo\",\"state\":\"S\u00e3o Paulo\",\"postal_code\":\"01156\",\"region\":\"S\u00e3o Paulo\",\"country\":\"Brazil\",\"short_description\":\"Vaga de Suporte - S\u00e3o Paulo Bil\u00edngue | Espanhol ou Ingl\u00eas (Candidatura via Redes Sociais)\",\"long_description\":\"<p>Transforme seu idioma em novas possibilidades para sua carreira<\/p><p>Oportunidade presencial em S\u00e3o Paulo\/SP para quem quer usar Ingl\u00eas ou Espanhol, desenvolver novas habilidades e criar experi\u00eancias que fazem a diferen\u00e7a.<\/p><div>Sua jornada bil\u00edngue como game-changer come\u00e7a aqui<\/div><p>Voc\u00ea gosta de tecnologia, tem <b>Ingl\u00eas ou Espanhol<\/b> em desenvolvimento e quer crescer em um ambiente global, din\u00e2mico e colaborativo? Ent\u00e3o essa oportunidade pode ser para voc\u00ea.<br \/><br \/>Na <b>Concentrix<\/b>, grandes experi\u00eancias come\u00e7am com pessoas. Cada intera\u00e7\u00e3o \u00e9 uma oportunidade de compreender necessidades, conectar clientes a solu\u00e7\u00f5es e oferecer um atendimento mais humano, simples e eficiente.<br \/><br \/>Atuando em canais como <b>chat, e-mail e\/ou voz<\/b>, voc\u00ea poder\u00e1 usar seu idioma no dia a dia, apoiar clientes com clareza e desenvolver sua comunica\u00e7\u00e3o em um ambiente conectado \u00e0 tecnologia e \u00e0 experi\u00eancia do cliente.<br \/><br \/>Voc\u00ea n\u00e3o precisa ter um idioma perfeito para come\u00e7ar. Buscamos pessoas com n\u00edvel intermedi\u00e1rio, disposi\u00e7\u00e3o para aprender e vontade de ampliar suas habilidades profissionais.<br \/><br \/>Mais do que atender, voc\u00ea vai colaborar com um time conectado, colocar seu idioma em pr\u00e1tica e construir novas possibilidades para sua carreira como <b>game-changer<\/b>.<\/p><p><\/p><div>Conhe\u00e7a a oportunidade<\/div><div>Especialista de Atendimento a Clientes | Bil\u00edngue Ingl\u00eas ou Espanhol | S\u00e3o Paulo\/SP - Presencial<\/div><p><b>No seu dia a dia, voc\u00ea ir\u00e1:<\/b><br \/><br \/>\u2022 Atender clientes por chat, e-mail e\/ou voz, oferecendo suporte humanizado e eficiente.<br \/>\u2022 Utilizar Ingl\u00eas ou Espanhol durante os atendimentos, conforme o idioma e as necessidades da opera\u00e7\u00e3o.<br \/>\u2022 Compreender d\u00favidas, necessidades e situa\u00e7\u00f5es apresentadas para orientar a melhor solu\u00e7\u00e3o.<br \/>\u2022 Comunicar informa\u00e7\u00f5es com clareza, empatia e seguran\u00e7a.<br \/>\u2022 Registrar informa\u00e7\u00f5es em sistema com precis\u00e3o e aten\u00e7\u00e3o aos detalhes.<br \/>\u2022 Utilizar diferentes sistemas, ferramentas digitais e recursos de atendimento.<br \/>\u2022 Acompanhar solicita\u00e7\u00f5es e contribuir para uma experi\u00eancia positiva em cada intera\u00e7\u00e3o.<br \/>\u2022 Trabalhar em colabora\u00e7\u00e3o com o time para manter a qualidade e buscar melhorias cont\u00ednuas.<br \/>\u2022 Desenvolver sua comunica\u00e7\u00e3o em um ambiente global, tecnol\u00f3gico e focado em pessoas.<\/p><p><\/p><div>REMUNERA\u00c7\u00c3O COMPETITIVA<\/div><div>De acordo com o idioma e a opera\u00e7\u00e3o<\/div><div>Os detalhes da remunera\u00e7\u00e3o ser\u00e3o apresentados durante o processo seletivo, conforme o idioma, a jornada e as caracter\u00edsticas da oportunidade.<\/div><p><\/p><div>Remunera\u00e7\u00e3o e jornada<\/div><p><b>Remunera\u00e7\u00e3o:<\/b> sal\u00e1rios competitivos, definidos conforme o idioma, a opera\u00e7\u00e3o e a jornada<br \/><b>Idiomas:<\/b> oportunidades com Ingl\u00eas ou Espanhol<br \/><b>Escalas:<\/b> diferentes modelos dispon\u00edveis, com defini\u00e7\u00e3o conforme a opera\u00e7\u00e3o e o processo seletivo<br \/><b>Turnos:<\/b> opera\u00e7\u00f5es com funcionamento 24 horas e diferentes hor\u00e1rios dispon\u00edveis<br \/><b>Treinamento:<\/b> remunerado<br \/><b>Modelo de trabalho:<\/b> presencial<br \/><b>Local:<\/b> S\u00e3o Paulo\/SP, com atua\u00e7\u00e3o em uma de nossas unidades na cidade, conforme a necessidade da opera\u00e7\u00e3o<\/p><p><\/p><div>Benef\u00edcios para apoiar sua jornada<\/div><div>Na Concentrix, queremos que voc\u00ea tenha suporte para cuidar do seu bem-estar, apoiar sua fam\u00edlia, continuar aprendendo e construir novas possibilidades para sua carreira.<\/div><p><b>Mais flexibilidade para sua rotina<\/b><br \/>\u2022 VA\/VR flex\u00edvel, em cart\u00e3o de ampla aceita\u00e7\u00e3o<br \/><br \/><b>Cuidado com voc\u00ea e sua fam\u00edlia<\/b><br \/>\u2022 Assist\u00eancia m\u00e9dica e odontol\u00f3gica<br \/>\u2022 Seguro de vida<br \/>\u2022 Aux\u00edlio creche\/bab\u00e1 para crian\u00e7as de at\u00e9 4 anos, conforme os crit\u00e9rios de elegibilidade<br \/>\u2022 Wellhub, com acesso a academias, est\u00fadios e op\u00e7\u00f5es voltadas ao bem-estar<br \/><br \/><b>Aprendizado e novas possibilidades<\/b><br \/>\u2022 Descontos e parcerias com faculdades<br \/>\u2022 Descontos e parcerias com cursos de idiomas<br \/>\u2022 Oportunidade de colocar Ingl\u00eas ou Espanhol em pr\u00e1tica no ambiente profissional<br \/>\u2022 Desenvolvimento da comunica\u00e7\u00e3o, do vocabul\u00e1rio e da confian\u00e7a no uso do idioma<br \/>\u2022 Oportunidades para desenvolver novas habilidades no dia a dia<br \/>\u2022 Plano de carreira com possibilidade de candidatura a posi\u00e7\u00f5es internas a partir de 3 meses, conforme performance, requisitos da oportunidade e disponibilidade de vagas<br \/><br \/><b>Um ambiente pensado para boas experi\u00eancias<\/b><br \/>\u2022 Espa\u00e7os modernos e acolhedores<br \/>\u2022 \u00c1reas de descompress\u00e3o com salas de jogos e TV<br \/>\u2022 Ambiente global e colaborativo, com troca de experi\u00eancias e trabalho em equipe<\/p><p><\/p><div>O que buscamos em voc\u00ea<\/div><p>\u2022 Ensino m\u00e9dio completo<br \/>\u2022 18 anos ou mais<br \/>\u2022 Ingl\u00eas ou Espanhol em n\u00edvel intermedi\u00e1rio, m\u00ednimo B1<br \/>\u2022 N\u00edvel B2 ou superior ser\u00e1 considerado um diferencial<br \/>\u2022 Boa comunica\u00e7\u00e3o oral e escrita<br \/>\u2022 Escuta ativa, empatia e foco em solu\u00e7\u00e3o<br \/>\u2022 Boa digita\u00e7\u00e3o e facilidade para utilizar sistemas simult\u00e2neos<br \/>\u2022 Familiaridade com tecnologia e disposi\u00e7\u00e3o para aprender novos processos<br \/>\u2022 Organiza\u00e7\u00e3o e aten\u00e7\u00e3o aos detalhes<br \/>\u2022 Perfil colaborativo e comprometido com a experi\u00eancia do cliente<br \/>\u2022 Experi\u00eancia com atendimento por chat, e-mail ou voz ser\u00e1 considerada um diferencial, mas n\u00e3o \u00e9 eliminat\u00f3ria<br \/>\u2022 Interesse em colocar o idioma em pr\u00e1tica e desenvolver sua carreira em um ambiente global<br \/>\u2022 Disponibilidade para trabalhar presencialmente em S\u00e3o Paulo<\/p><p><\/p><div>Como funciona o processo seletivo?<\/div><p>Nosso processo seletivo \u00e9 pensado para conhecer melhor seu perfil, sua comunica\u00e7\u00e3o e seu n\u00edvel de idioma:<br \/><br \/><b>Inscri\u00e7\u00e3o \u2192 Provas e testes \u2192 Avalia\u00e7\u00e3o de idioma \u2192 Entrevista \u2192 Fase final<\/b><br \/><br \/>Durante o processo, poderemos avaliar sua comunica\u00e7\u00e3o em Portugu\u00eas e no idioma selecionado, al\u00e9m da ader\u00eancia do seu perfil \u00e0s oportunidades dispon\u00edveis.<br \/><br \/>As avalia\u00e7\u00f5es fazem parte do processo seletivo. Reserve um momento tranquilo para realiz\u00e1-las com aten\u00e7\u00e3o e siga todas as orienta\u00e7\u00f5es apresentadas.<br \/><br \/>Depois de se inscrever, acompanhe seus canais de contato. Nosso time poder\u00e1 enviar orienta\u00e7\u00f5es por e-mail, telefone ou WhatsApp.<\/p><p><\/p><div>Diversidade que transforma experi\u00eancias<\/div><p>Na Concentrix, acreditamos que diferentes hist\u00f3rias, habilidades, idiomas e perspectivas ajudam a criar experi\u00eancias ainda melhores.<br \/><br \/>Esta oportunidade tamb\u00e9m est\u00e1 aberta para pessoas com defici\u00eancia. Queremos construir um ambiente acolhedor, diverso e colaborativo, onde cada pessoa possa contribuir com seu potencial.<br \/><br \/>Se precisar de algum recurso de acessibilidade para participar do processo seletivo, informe essa necessidade ao nosso time durante o contato.<br \/><br \/><b>Queremos proporcionar uma experi\u00eancia de sele\u00e7\u00e3o respeitosa, acolhedora e acess\u00edvel.<\/b><\/p><p><\/p><div>Por que dar o pr\u00f3ximo passo com a Concentrix?<\/div><p>Aqui, seu idioma pode se transformar em novas habilidades, experi\u00eancias e possibilidades para sua carreira.<br \/><br \/>Voc\u00ea poder\u00e1 colocar Ingl\u00eas ou Espanhol em pr\u00e1tica, desenvolver sua comunica\u00e7\u00e3o, colaborar com um time conectado e ajudar a criar experi\u00eancias que fazem a diferen\u00e7a no dia a dia dos clientes.<br \/><br \/><b>Se voc\u00ea quer aprender, ampliar sua confian\u00e7a no idioma e construir uma carreira em um ambiente global, queremos conhecer voc\u00ea.<\/b><br \/><br \/><b>Candidate-se agora e venha construir sua jornada bil\u00edngue como game-changer com a Concentrix Brasil.<\/b><\/p><p><\/p><div>Conecte idiomas. 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Curitiba Cobranca\",\"campaign_type\":\"job_application\",\"job_title\":\"Agente de Atendimento a Clientes | Cobran\u00e7a | Curitiba\/PR (Presencial)\",\"street\":\"BRA Curitiba - JOSE LOUREIRO 371\",\"address\":\"BRA Curitiba - JOSE LOUREIRO 371\",\"city\":\"Curitiba\",\"state\":\"Paran\u00e1\",\"postal_code\":\"80010-000\",\"region\":\"Paran\u00e1\",\"country\":\"Brazil\",\"short_description\":\"Agente de Atendimento ao Cliente | Cobran\u00e7a | Curitiba\/PR - Presencial\",\"long_description\":\"<p>Transforme conversas em solu\u00e7\u00f5es que abrem novas possibilidades<\/p><p>Oportunidade presencial em Curitiba\/PR para quem quer desenvolver habilidades em negocia\u00e7\u00e3o, relacionamento com clientes e solu\u00e7\u00f5es financeiras.<\/p><div>Sua jornada como game-changer come\u00e7a aqui<\/div><p>Voc\u00ea \u00e9 uma pessoa comunicativa, persuasiva e gosta de transformar desafios em oportunidades? Ent\u00e3o essa vaga pode ser o pr\u00f3ximo passo da sua carreira.<br \/><br \/>Na <b>Concentrix<\/b>, grandes experi\u00eancias come\u00e7am com pessoas. Cada conversa \u00e9 uma oportunidade de ouvir, compreender necessidades e construir alternativas com respeito, clareza e foco em solu\u00e7\u00e3o.<br \/><br \/>Atuando com <b>atendimento e negocia\u00e7\u00e3o por voz<\/b>, voc\u00ea poder\u00e1 apoiar clientes na busca por condi\u00e7\u00f5es adequadas, conduzir tratativas de forma consultiva e contribuir para acordos vi\u00e1veis para cada situa\u00e7\u00e3o.<br \/><br \/>Mais do que negociar, voc\u00ea vai desenvolver sua comunica\u00e7\u00e3o, fortalecer sua capacidade de argumenta\u00e7\u00e3o e fazer parte de um time que transforma di\u00e1logos em novas possibilidades todos os dias.<br \/><br \/>Aqui, seu talento pode impulsionar sua jornada para se tornar um <b>game-changer<\/b>.<\/p><p><\/p><div>Conhe\u00e7a a oportunidade<\/div><div>Agente de Atendimento ao Cliente | Cobran\u00e7a | Curitiba\/PR - Presencial<\/div><p><b>No seu dia a dia, voc\u00ea ir\u00e1:<\/b><br \/><br \/>\u2022 Realizar atendimentos por voz com empatia, clareza e seguran\u00e7a.<br \/>\u2022 Compreender o cen\u00e1rio de cada cliente para orientar alternativas e conduzir a melhor solu\u00e7\u00e3o poss\u00edvel.<br \/>\u2022 Apresentar condi\u00e7\u00f5es de negocia\u00e7\u00e3o de forma objetiva, respeitosa e respons\u00e1vel.<br \/>\u2022 Conduzir tratativas com foco em acordo, mantendo uma experi\u00eancia positiva durante toda a conversa.<br \/>\u2022 Registrar informa\u00e7\u00f5es em sistema com precis\u00e3o e aten\u00e7\u00e3o aos detalhes.<br \/>\u2022 Acompanhar negocia\u00e7\u00f5es e solicita\u00e7\u00f5es at\u00e9 a conclus\u00e3o das tratativas.<br \/>\u2022 Utilizar diferentes sistemas, ferramentas digitais e recursos de atendimento simultaneamente.<br \/>\u2022 Trabalhar em parceria com o time para garantir qualidade, resultados e melhoria cont\u00ednua.<br \/>\u2022 Desenvolver suas habilidades de comunica\u00e7\u00e3o, negocia\u00e7\u00e3o e relacionamento com clientes.<\/p><p><\/p><div>REMUNERA\u00c7\u00c3O MENSAL<\/div><div>A partir de R$ 1.621,00 &#43; vari\u00e1vel<\/div><div>Al\u00e9m do sal\u00e1rio fixo, voc\u00ea poder\u00e1 receber remunera\u00e7\u00e3o vari\u00e1vel conforme os resultados, crit\u00e9rios e regras da opera\u00e7\u00e3o.<\/div><p><\/p><div>Remunera\u00e7\u00e3o e jornada<\/div><p><b>Remunera\u00e7\u00e3o fixa:<\/b> a partir de R$ 1.621,00<br \/><b>Remunera\u00e7\u00e3o vari\u00e1vel:<\/b> conforme resultados, crit\u00e9rios e regras da opera\u00e7\u00e3o<br \/><b>Escala:<\/b> 5x2 ou 6x1, com confirma\u00e7\u00e3o durante o processo seletivo conforme a necessidade da opera\u00e7\u00e3o e do turno<br \/><b>Hor\u00e1rios:<\/b> diferentes turnos dispon\u00edveis entre 8h00 e 20h40<br \/><b>Treinamento:<\/b> remunerado<br \/><b>Modelo de trabalho:<\/b> presencial<br \/><b>Local:<\/b> unidade Concentrix em Curitiba\/PR<\/p><p><\/p><div>Benef\u00edcios para apoiar sua jornada<\/div><div>Na Concentrix, queremos que voc\u00ea tenha suporte para cuidar do seu bem-estar, apoiar sua fam\u00edlia, continuar aprendendo e construir novas possibilidades para sua carreira.<\/div><p><b>Mais flexibilidade para sua rotina<\/b><br \/>\u2022 VA\/VR flex\u00edvel, em cart\u00e3o de ampla aceita\u00e7\u00e3o<br \/><br \/><b>Cuidado com voc\u00ea e sua fam\u00edlia<\/b><br \/>\u2022 Assist\u00eancia m\u00e9dica e odontol\u00f3gica<br \/>\u2022 Seguro de vida<br \/>\u2022 Aux\u00edlio creche\/bab\u00e1 para crian\u00e7as de at\u00e9 2 anos, conforme os crit\u00e9rios de elegibilidade<br \/><br \/><b>Aprendizado e novas possibilidades<\/b><br \/>\u2022 Descontos e parcerias com faculdades e cursos de idiomas<br \/>\u2022 Oportunidades para desenvolver habilidades em negocia\u00e7\u00e3o, comunica\u00e7\u00e3o e relacionamento com clientes<br \/>\u2022 Desenvolvimento profissional em um ambiente din\u00e2mico e orientado a resultados<br \/>\u2022 Plano de carreira com possibilidade de candidatura a posi\u00e7\u00f5es internas a partir de 3 meses, conforme performance, requisitos da oportunidade e disponibilidade de vagas<br \/><br \/><b>Um ambiente pensado para boas experi\u00eancias<\/b><br \/>\u2022 Espa\u00e7os modernos e acolhedores<br \/>\u2022 \u00c1reas de descompress\u00e3o com salas de jogos e TV<br \/>\u2022 Ambiente colaborativo, com troca de experi\u00eancias e trabalho em equipe<\/p><p><\/p><div>O que buscamos em voc\u00ea<\/div><p>\u2022 Ensino m\u00e9dio completo<br \/>\u2022 18 anos ou mais<br \/>\u2022 Experi\u00eancia com atendimento por voz<br \/>\u2022 Boa comunica\u00e7\u00e3o oral e escrita<br \/>\u2022 Escuta ativa, empatia e habilidade para conduzir conversas com clareza<br \/>\u2022 Perfil persuasivo, consultivo e focado em solu\u00e7\u00e3o<br \/>\u2022 Organiza\u00e7\u00e3o, aten\u00e7\u00e3o aos detalhes e responsabilidade no registro das informa\u00e7\u00f5es<br \/>\u2022 Boa digita\u00e7\u00e3o e facilidade para utilizar sistemas simult\u00e2neos<br \/>\u2022 Familiaridade com tecnologia e disposi\u00e7\u00e3o para aprender novos processos<br \/>\u2022 Disponibilidade para trabalhar em diferentes turnos, conforme a necessidade da opera\u00e7\u00e3o<br \/>\u2022 Disponibilidade para trabalhar presencialmente em Curitiba<br \/>\u2022 Viv\u00eancia com cobran\u00e7a ou negocia\u00e7\u00e3o ser\u00e1 considerada um diferencial<\/p><p><\/p><div>Como funciona o processo seletivo?<\/div><p>Nosso processo seletivo \u00e9 simples e pensado para conhecer melhor o seu perfil:<br \/><br \/><b>Inscri\u00e7\u00e3o \u2192 Provas e testes obrigat\u00f3rios \u2192 Entrevista \u2192 Fase final<\/b><br \/><br \/>As avalia\u00e7\u00f5es s\u00e3o essenciais para continuar no processo seletivo. Reserve um momento tranquilo para realiz\u00e1-las com aten\u00e7\u00e3o e siga todas as orienta\u00e7\u00f5es apresentadas.<br \/><br \/>Durante o processo, poderemos conhecer melhor sua comunica\u00e7\u00e3o, sua capacidade de negocia\u00e7\u00e3o e sua ader\u00eancia \u00e0 oportunidade.<br \/><br \/>Depois de se inscrever, acompanhe seus canais de contato. Nosso time poder\u00e1 enviar orienta\u00e7\u00f5es por e-mail, telefone ou WhatsApp.<\/p><p><\/p><div>Diversidade que transforma experi\u00eancias<\/div><p>Na Concentrix, acreditamos que diferentes hist\u00f3rias, habilidades e perspectivas ajudam a criar experi\u00eancias ainda melhores.<br \/><br \/>Esta oportunidade tamb\u00e9m est\u00e1 aberta para pessoas com defici\u00eancia. Queremos construir um ambiente acolhedor, diverso e colaborativo, onde cada pessoa possa contribuir com seu potencial.<br \/><br \/>Se precisar de algum recurso de acessibilidade para participar do processo seletivo, informe essa necessidade ao nosso time durante o contato.<br \/><br \/><b>Queremos proporcionar uma experi\u00eancia de sele\u00e7\u00e3o respeitosa, acolhedora e acess\u00edvel.<\/b><\/p><p><\/p><div>Por que dar o pr\u00f3ximo passo com a Concentrix?<\/div><p>Aqui, sua comunica\u00e7\u00e3o pode se transformar em novas habilidades, experi\u00eancias e possibilidades para sua carreira.<br \/><br \/>Voc\u00ea poder\u00e1 desenvolver sua capacidade de negocia\u00e7\u00e3o, aprimorar seu relacionamento com clientes e atuar em um ambiente que conecta pessoas, tecnologia e resultados.<br \/><br \/>Cada conversa ser\u00e1 uma oportunidade de aprender, construir solu\u00e7\u00f5es e fortalecer sua experi\u00eancia profissional.<br \/><br \/><b>Se voc\u00ea quer aprender, evoluir e construir uma carreira com impacto, queremos conhecer voc\u00ea.<\/b><br \/><br \/><b>Candidate-se agora e venha construir sua jornada como game-changer com a Concentrix Brasil.<\/b><\/p><p><\/p><div>Transforme conversas. Crie solu\u00e7\u00f5es. Impulsione sua carreira.<\/div><div>O real come\u00e7a aqui.<\/div><p><\/p>\",\"ats_external_id\":\"R1701474\",\"location\":\"Curitiba, Paran\u00e1\",\"job_type\":\"full_time\",\"salary\":\"1621\",\"salary_type\":\"monthly\",\"salary_currency\":\"BRL\",\"updated_at\":\"2026-10-20T20:59:06.492-03:00\",\"created_at\":\"2026-01-30T12:45:13.095-03:00\",\"latitude\":\"-25.4268985\",\"longitude\":\"-49.2651984\",\"landing_page_url\":\"https:\/\/concentrix-brazil.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83OQ?\",\"apply_url\":\"https:\/\/concentrix-brazil.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83OQ\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":\"permanent\",\"locale\":\"pt\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"language\":[],\"location\":{\"city\":\"Curitiba\",\"state\":\"Paran\u00e1\",\"country\":{\"wid\":\"1a29bb1357b240ab99a2fa755cc87c0e\",\"iso2\":\"BR\",\"iso3\":\"BRA\",\"descriptor\":\"Brazil\",\"iso_numeric\":\"76\"},\"postal_code\":\"80010-000\",\"primary_location\":{\"id\":\"BR-CUR-JOSEL-01\",\"wid\":\"03be0ce21a55101d47a2934ffdc70000\",\"descriptor\":\"BRA Curitiba - 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Curitiba CX\",\"campaign_type\":\"job_application\",\"job_title\":\"Agente de Atendimento ao Cliente | Suporte | Curitiba\/PR - Presencial\",\"street\":\"BRA Curitiba - JOSE LOUREIRO 371\",\"address\":\"BRA Curitiba - JOSE LOUREIRO 371\",\"city\":\"Curitiba\",\"state\":\"Paran\u00e1\",\"postal_code\":\"80010-000\",\"region\":\"Paran\u00e1\",\"country\":\"Brazil\",\"short_description\":\"Agente de Atendimento ao Cliente | Suporte | Curitiba\/PR - Presencial\",\"long_description\":\"<p>Transforme desafios em experi\u00eancias que fazem a diferen\u00e7a<\/p><p>Oportunidade presencial em Curitiba\/PR para quem quer atuar com suporte, desenvolver novas habilidades e crescer com a Concentrix.<\/p><div>Sua jornada como game-changer come\u00e7a aqui<\/div><p>Voc\u00ea \u00e9 uma pessoa comunicativa, gosta de ajudar e quer transformar problemas em solu\u00e7\u00f5es? Ent\u00e3o essa oportunidade pode ser para voc\u00ea.<br \/><br \/>Na <b>Concentrix<\/b>, grandes experi\u00eancias come\u00e7am com pessoas. Cada intera\u00e7\u00e3o \u00e9 uma oportunidade de ouvir, compreender necessidades e oferecer suporte com empatia, clareza e agilidade.<br \/><br \/>Atuando em canais como <b>voz e chat<\/b>, voc\u00ea poder\u00e1 apoiar clientes em diferentes situa\u00e7\u00f5es, conduzir tratativas e contribuir para que cada solicita\u00e7\u00e3o seja acompanhada com aten\u00e7\u00e3o e foco em resolu\u00e7\u00e3o.<br \/><br \/>Mais do que atender, voc\u00ea vai desenvolver novas habilidades, trabalhar com tecnologia, colaborar com um time conectado e construir novas possibilidades para sua carreira como <b>game-changer<\/b>.<\/p><p><\/p><div>Conhe\u00e7a a oportunidade<\/div><div>Agente de Atendimento ao Cliente | Suporte | Curitiba\/PR - Presencial<\/div><p><b>No seu dia a dia, voc\u00ea ir\u00e1:<\/b><br \/><br \/>\u2022 Atender clientes por voz e chat, oferecendo suporte humanizado, claro e eficiente.<br \/>\u2022 Compreender d\u00favidas, necessidades e situa\u00e7\u00f5es apresentadas para orientar a melhor solu\u00e7\u00e3o.<br \/>\u2022 Conduzir tratativas com empatia, agilidade, senso de prioridade e foco em resolu\u00e7\u00e3o.<br \/>\u2022 Registrar informa\u00e7\u00f5es em sistema com precis\u00e3o e aten\u00e7\u00e3o aos detalhes.<br \/>\u2022 Acompanhar solicita\u00e7\u00f5es e contribuir para que cada demanda seja conduzida at\u00e9 sua resolu\u00e7\u00e3o.<br \/>\u2022 Utilizar diferentes sistemas, ferramentas digitais e recursos de atendimento.<br \/>\u2022 Contribuir para uma experi\u00eancia positiva, simples e resolutiva em cada intera\u00e7\u00e3o.<br \/>\u2022 Trabalhar em colabora\u00e7\u00e3o com o time para garantir qualidade e buscar melhorias cont\u00ednuas.<br \/>\u2022 Desenvolver suas habilidades em um ambiente din\u00e2mico, tecnol\u00f3gico e focado em pessoas.<\/p><p><\/p><div>REMUNERA\u00c7\u00c3O MENSAL<\/div><div>A partir de R$ 1.621,00 &#43; vari\u00e1vel<\/div><div>Al\u00e9m do sal\u00e1rio fixo, voc\u00ea poder\u00e1 receber remunera\u00e7\u00e3o vari\u00e1vel conforme os resultados, crit\u00e9rios e regras da opera\u00e7\u00e3o.<\/div><p><\/p><div>Remunera\u00e7\u00e3o e jornada<\/div><p><b>Remunera\u00e7\u00e3o fixa:<\/b> a partir de R$ 1.621,00<br \/><b>Remunera\u00e7\u00e3o vari\u00e1vel:<\/b> conforme resultados, crit\u00e9rios e regras da opera\u00e7\u00e3o<br \/><b>Escala:<\/b> 6x1, com folgas alternadas durante a semana e aos finais de semana, al\u00e9m de 1 domingo garantido de folga por m\u00eas<br \/><b>Turnos:<\/b> diferentes hor\u00e1rios dispon\u00edveis, considerando uma opera\u00e7\u00e3o com atendimento 24 horas<br \/><b>Treinamento:<\/b> remunerado<br \/><b>Modelo de trabalho:<\/b> presencial<br \/><b>Local:<\/b> unidade Concentrix em Curitiba\/PR<\/p><p><\/p><div>Benef\u00edcios para apoiar sua jornada<\/div><div>Na Concentrix, queremos que voc\u00ea tenha suporte para cuidar do seu bem-estar, apoiar sua fam\u00edlia, continuar aprendendo e construir novas possibilidades para sua carreira.<\/div><p><b>Mais flexibilidade para sua rotina<\/b><br \/>\u2022 VA\/VR flex\u00edvel, em cart\u00e3o de ampla aceita\u00e7\u00e3o<br \/><br \/><b>Cuidado com voc\u00ea e sua fam\u00edlia<\/b><br \/>\u2022 Assist\u00eancia m\u00e9dica e odontol\u00f3gica<br \/>\u2022 Seguro de vida<br \/>\u2022 Aux\u00edlio creche\/bab\u00e1 para crian\u00e7as de at\u00e9 2 anos, conforme os crit\u00e9rios de elegibilidade<br \/><br \/><b>Aprendizado e novas possibilidades<\/b><br \/>\u2022 Descontos e parcerias com faculdades e cursos de idiomas<br \/>\u2022 Oportunidades para desenvolver habilidades em atendimento, comunica\u00e7\u00e3o e relacionamento com clientes<br \/>\u2022 Desenvolvimento profissional em um ambiente din\u00e2mico, tecnol\u00f3gico e colaborativo<br \/>\u2022 Plano de carreira com possibilidade de candidatura a posi\u00e7\u00f5es internas a partir de 3 meses, conforme performance, requisitos da oportunidade e disponibilidade de vagas<br \/><br \/><b>Um ambiente pensado para boas experi\u00eancias<\/b><br \/>\u2022 Espa\u00e7os modernos e acolhedores<br \/>\u2022 \u00c1reas de descompress\u00e3o com salas de jogos e TV<br \/>\u2022 Ambiente colaborativo, com troca de experi\u00eancias e trabalho em equipe<\/p><p><\/p><div>O que buscamos em voc\u00ea<\/div><p>\u2022 Ensino m\u00e9dio completo<br \/>\u2022 18 anos ou mais<br \/>\u2022 Boa comunica\u00e7\u00e3o oral e escrita<br \/>\u2022 Escuta ativa, empatia e foco em solu\u00e7\u00e3o<br \/>\u2022 Boa digita\u00e7\u00e3o e facilidade para utilizar sistemas simult\u00e2neos<br \/>\u2022 Familiaridade com tecnologia e disposi\u00e7\u00e3o para aprender novos processos<br \/>\u2022 Organiza\u00e7\u00e3o, senso de prioridade e aten\u00e7\u00e3o aos detalhes<br \/>\u2022 Perfil colaborativo e comprometido com a experi\u00eancia do cliente<br \/>\u2022 Disponibilidade para trabalhar em diferentes turnos, conforme a necessidade da opera\u00e7\u00e3o<br \/>\u2022 Disponibilidade para trabalhar presencialmente em Curitiba<br \/>\u2022 Experi\u00eancia com atendimento por voz e\/ou chat ser\u00e1 considerada um diferencial<\/p><p><\/p><div>Como funciona o processo seletivo?<\/div><p>Nosso processo seletivo \u00e9 simples e pensado para conhecer melhor o seu perfil:<br \/><br \/><b>Inscri\u00e7\u00e3o \u2192 Provas e testes obrigat\u00f3rios \u2192 Entrevista \u2192 Fase final<\/b><br \/><br \/>As avalia\u00e7\u00f5es s\u00e3o essenciais para continuar no processo seletivo. Reserve um momento tranquilo para realiz\u00e1-las com aten\u00e7\u00e3o e siga todas as orienta\u00e7\u00f5es apresentadas.<br \/><br \/>Depois de se inscrever, acompanhe seus canais de contato. Nosso time poder\u00e1 enviar orienta\u00e7\u00f5es por e-mail, telefone ou WhatsApp.<\/p><p><\/p><div>Diversidade que transforma experi\u00eancias<\/div><p>Na Concentrix, acreditamos que diferentes hist\u00f3rias, habilidades e perspectivas ajudam a criar experi\u00eancias ainda melhores.<br \/><br \/>Esta oportunidade tamb\u00e9m est\u00e1 aberta para pessoas com defici\u00eancia. Queremos construir um ambiente acolhedor, diverso e colaborativo, onde cada pessoa possa contribuir com seu potencial.<br \/><br \/>Se precisar de algum recurso de acessibilidade para participar do processo seletivo, informe essa necessidade ao nosso time durante o contato.<br \/><br \/><b>Queremos proporcionar uma experi\u00eancia de sele\u00e7\u00e3o respeitosa, acolhedora e acess\u00edvel.<\/b><\/p><p><\/p><div>Por que dar o pr\u00f3ximo passo com a Concentrix?<\/div><p>Aqui, seu talento para ajudar pessoas pode se transformar em novas habilidades, experi\u00eancias e possibilidades para sua carreira.<br \/><br \/>Voc\u00ea poder\u00e1 atuar em um ambiente que conecta pessoas e tecnologia, colaborar com um time diverso e contribuir para experi\u00eancias que fazem a diferen\u00e7a no dia a dia dos clientes.<br \/><br \/>Cada atendimento ser\u00e1 uma oportunidade de aprender, aprimorar sua comunica\u00e7\u00e3o e fortalecer sua experi\u00eancia profissional.<br \/><br \/><b>Se voc\u00ea quer aprender, evoluir e construir uma carreira com impacto, queremos conhecer voc\u00ea.<\/b><br \/><br \/><b>Candidate-se agora e venha construir sua jornada como game-changer com a Concentrix Brasil.<\/b><\/p><p><\/p><div>Transforme desafios. Crie solu\u00e7\u00f5es. 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Come be part of our award-winning company driven by our people from 70+ countries where ALL members contribute and support each other&rsquo;s success and well-being, proudly united as our &ldquo;game-changers\\\". We're recognized with awards like \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/div>\\n<div>We&rsquo;re on the lookout for Arabic and English-speaking Customer Representatives (on-site) to join our team of game-changers who engage with customers from top brands that could be from luxury retail, finance, real estate, fashion, healthcare, or another leading-edge industry.<\/div>\\n<div>We create epic career journeys that empower our people towards greater opportunities and brighter futures. At Concentrix, you belong, you make a difference, and you succeed on your terms.<\/div>\\n<div>&nbsp;<\/div>\\n<div><strong>Career growth and personal development:<\/strong><\/div>\\n<div>&nbsp;<\/div>\\n<div>This is a great opportunity to reimagine an all-new career journey and develop &ldquo;friends for life&rdquo; at the same time. We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed.<\/div>\\n<div>&nbsp;<\/div>\\n<div>Plus, at Concentrix there&rsquo;s real career and personal growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/div>\\n<div>&nbsp;<\/div>\\n<div><strong>What you will do in this role:<\/strong><\/div>\\n<div>.<\/div>\\n<div><strong>As a Customer Service Representative, you will:<\/strong><\/div>\\n<div>&nbsp;<\/div>\\n<ul>\\n<li>Review customer requests and expectations and respond to them according to their needs and situations<\/li>\\n<li>Provide customer service support and resolution of routine problems regarding our client's product or services and will interface with their customers via phone, email, chat or social media depending upon the client requirements.<\/li>\\n<li>Develop your tech skills and learn how to use software solutions that improve people&rsquo;s lives<\/li>\\n<li>Champion better brand experiences for our customers and clients<\/li>\\n<li>Your qualifications:<\/li>\\n<\/ul>\\n<div>We embrace our game-changers with open arms, people from diverse backgrounds, curious, and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.<\/div>\\n<div>&nbsp;<\/div>\\n<div><strong>Concentrix is a great match if you:<\/strong><\/div>\\n<div>&nbsp;<\/div>\\n<ul>\\n<li>Bachelor's degree or diploma in any related field<\/li>\\n<li>Are proficient or bilingual in Arabic and English &nbsp;<\/li>\\n<li>Are proactive, self-motivated, and solution-oriented &nbsp;<\/li>\\n<li>Can work rotating and weekend shifts<\/li>\\n<\/ul>\\n<div>Don&rsquo;t meet every requirement? No worries. We&rsquo;re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don&rsquo;t check every box, we encourage you to apply anyway. We&rsquo;ll do our best to match you with the right job, whether it&rsquo;s this one or another role.<\/div>\\n<div>&nbsp;<\/div>\\n<\/div>\",\"ats_external_id\":\"AE-72\",\"location\":\"Abu Dhabi, Abudhabi\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-02T03:59:18.312+04:00\",\"created_at\":\"2026-01-29T17:42:43.744+04:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-met2.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83Mg?\",\"apply_url\":\"https:\/\/concentrix-met2.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83Mg\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-met2\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"2\",\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"1\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":\"0\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"1450\",\"campaign_id\":\"71\",\"campaign_title\":\"GTM Dubai - Richemont BA - AR\/ EN \",\"campaign_type\":\"job_application\",\"job_title\":\"Brand Ambassador - Luxury Retail- Arabic and English Speaker \",\"street\":null,\"address\":null,\"city\":\"Dubai\",\"state\":\"Dubai\",\"postal_code\":null,\"region\":\"Dubai\",\"country\":\"United Arab Emirates\",\"short_description\":\"Join Concentrix Team today!\",\"long_description\":\"<div>\\n<div><strong>Job Description<\/strong><\/div>\\n<div>&nbsp;<\/div>\\n<div id=\\\"Signature\\\">\\n<div>Are you looking for a career change with a forward-thinking global organization? Come be part of our award-winning company driven by our people from 70+ countries where ALL members contribute and support each other&rsquo;s success and well-being, proudly united as our &ldquo;game-changers\\\". We're recognized with awards like \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/div>\\n<div>We&rsquo;re on the lookout for Arabic and English-speaking Customer Representatives (on-site) to join our team of game-changers who engage with customers from top brands that could be from luxury retail, finance, real estate, fashion, healthcare, or another leading-edge industry.<\/div>\\n<div>We create epic career journeys that empower our people towards greater opportunities and brighter futures. At Concentrix, you belong, you make a difference, and you succeed on your terms.<\/div>\\n<div>&nbsp;<\/div>\\n<div><strong>Career growth and personal development:<\/strong><\/div>\\n<div>&nbsp;<\/div>\\n<div>This is a great opportunity to reimagine an all-new career journey and develop &ldquo;friends for life&rdquo; at the same time. We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed.<\/div>\\n<div>&nbsp;<\/div>\\n<div>Plus, at Concentrix there&rsquo;s real career and personal growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/div>\\n<div>&nbsp;<\/div>\\n<div><strong>What you will do in this role:<\/strong><\/div>\\n<div>&nbsp;<\/div>\\n<ul>\\n<li>\\n<p data-pm-slice=\\\"1 3 []\\\">As a Luxury brand ambassador, you will:<\/p>\\n<ul>\\n<li>\\n<p>Handle inbound and outbound requests via multiple channel (phone, e-mail, mail, live chat, social channels, WhatsApp...)<\/p>\\n<\/li>\\n<li>\\n<p>Curate unforgettable, personalized experiences for high\u2011net\u2011worth clients<\/p>\\n<\/li>\\n<li>\\n<p>Maintain broad knowledge of client products and\/or services<\/p>\\n<\/li>\\n<li>\\n<p>Exceed sales and CRM targets while fostering long\u2011term client relationships<\/p>\\n<\/li>\\n<li>\\n<p>Leverage your deep product knowledge&mdash;materials, craftsmanship, heritage&mdash;to advise and inspire<\/p>\\n<\/li>\\n<li>\\n<p>Maintain utmost discretion and professionalism in every interaction<\/p>\\n<\/li>\\n<li>\\n<p>Collaborate seamlessly with the team to uphold brand standards across all touchpoints<\/p>\\n<\/li>\\n<li>\\n<p>Support on ecommerce related enquiries for all sites in the region<\/p>\\n<\/li>\\n<li>\\n<p>Respond to after-sales related questions(basics only) o<\/p>\\n<\/li>\\n<\/ul>\\n<\/li>\\n<\/ul>\\n<div>We embrace our game-changers with open arms, people from diverse backgrounds, curious, and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.<\/div>\\n<div>&nbsp;<\/div>\\n<div><strong>Concentrix is a great match if you:<\/strong><\/div>\\n<ul>\\n<li>\\n<p data-pm-slice=\\\"1 1 []\\\">The ideal candidate will possess a previous experience in the Luxury Retail \/ Hospitality industry and has a strong passion for the luxury universe.<\/p>\\n<\/li>\\n<li>Bachelor's degree or diploma in any related field<\/li>\\n<li>\\n<p>3&ndash;5 years of experience in luxury retail, upscale hospitality, or high-end customer service<\/p>\\n<\/li>\\n<li>\\n<p>Fluent in English; (B2 , C1 level + ) Arabic (and other languages) are strong assets<\/p>\\n<\/li>\\n<li>\\n<p>University degree - background in the timepiece and jewelry industry, and\/or in luxury items would be an added advantage&nbsp;<\/p>\\n<\/li>\\n<li>Can work rotating and weekend shifts<\/li>\\n<\/ul>\\n<div>Don&rsquo;t meet every requirement? No worries. 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(Arabic\/English) Saudi Arabia- Riyadh\",\"street\":null,\"address\":null,\"city\":\"Riyadh\",\"state\":\"Riyadh Province\",\"postal_code\":null,\"region\":\"Riyadh\",\"country\":\"Saudi Arabia\",\"short_description\":\"Join Concentrix Team today!\",\"long_description\":\"<p>Job Description<\/p>\\n<p>The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.<\/p>\\n<p>Advisor I<\/p>\\n<p>\u0645\u0633\u062a\u0634\u0627\u0631 \u062e\u062f\u0645\u0629 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 - \u0627\u0644\u0623\u0648\u0644<\/p>\\n<p>---<\/p>\\n<p><strong>\u0646\u0628\u0630\u0629 \u0639\u0646 \u0627\u0644\u0648\u0638\u064a\u0641\u0629<\/strong><\/p>\\n<p>\u0645\u0633\u062a\u0634\u0627\u0631 \u062e\u062f\u0645\u0629 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 &ndash; \u0627\u0644\u0623\u0648\u0644 \u064a\u062a\u0648\u0627\u0635\u0644 \u0645\u0639 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0639\u0628\u0631 \u0627\u0644\u0645\u0643\u0627\u0644\u0645\u0627\u062a \u0627\u0644\u0648\u0627\u0631\u062f\u0629\u060c \u0648\u0627\u0644\u0645\u0643\u0627\u0644\u0645\u0627\u062a \u0627\u0644\u0635\u0627\u062f\u0631\u0629\u060c \u0623\u0648 \u0645\u0646 \u062e\u0644\u0627\u0644 \u0627\u0644\u0645\u062d\u0627\u062f\u062b\u0627\u062a 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\u0648\u062a\u0648\u062b\u064a\u0642 \u0648\u0627\u0633\u062a\u0631\u062f\u0627\u062f \u0627\u0644\u0645\u0639\u0644\u0648\u0645\u0627\u062a \u0641\u064a \u0642\u0627\u0639\u062f\u0629 \u0628\u064a\u0627\u0646\u0627\u062a \u062a\u062a\u0628\u0639 \u0627\u0644\u0645\u0643\u0627\u0644\u0645\u0627\u062a.<\/p>\\n<p>&middot; \u0627\u0644\u0631\u062f \u0639\u0644\u0649 \u0627\u0633\u062a\u0641\u0633\u0627\u0631\u0627\u062a \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0639\u0646 \u0637\u0631\u064a\u0642 \u0627\u0644\u0625\u062d\u0627\u0644\u0629 \u0625\u0644\u0649 \u0627\u0644\u0645\u0648\u0627\u062f \u0627\u0644\u0645\u0646\u0634\u0648\u0631\u0629\u060c \u0623\u0648 \u0627\u0644\u0645\u0635\u0627\u062f\u0631 \u0627\u0644\u062b\u0627\u0646\u0648\u064a\u0629\u060c \u0623\u0648 \u0627\u0644\u0627\u0633\u062a\u0639\u0627\u0646\u0629 \u0628\u0627\u0644\u0632\u0645\u0644\u0627\u0621 \u0627\u0644\u0645\u0639\u0646\u064a\u064a\u0646.<\/p>\\n<p><strong>\u0645\u062a\u0637\u0644\u0628\u0627\u062a \u0627\u0644\u0648\u0638\u064a\u0641\u0629:<\/strong><\/p>\\n<p>&middot; \u064a\u0641\u0636\u0644 \u0648\u062c\u0648\u062f \u0634\u0647\u0627\u062f\u0647 \u062c\u0627\u0645\u0639\u064a\u0629, \u062f\u0628\u0644\u0648\u0645<\/p>\\n<p>\u064a\u0641\u0636\u0644 \u0648\u062c\u0648\u062f \u062e\u0628\u0631\u0629 \u062a\u062a\u0631\u0627\u0648\u062d \u0628\u064a\u0646 \u062b\u0644\u0627\u062b\u0629 \u0625\u0644\u0649 \u0633\u062a\u0629 \u0623\u0634\u0647\u0631.<\/p>\\n<p>&middot; \u0627\u0644\u0644\u0628\u0627\u0642\u0629 \u0627\u0644\u0648\u0636\u0648\u062d \u0641\u064a \u0637\u0631\u064a\u0642\u0629 \u0627\u0644\u062a\u0648\u0627\u0635\u0644.<\/p>\\n<p>&middot; \u0645\u0647\u0627\u0631\u0627\u062a \u0642\u0648\u064a\u0629 \u0628\u0623\u0646\u0638\u0645\u0629 \u0627\u0644\u0643\u0645\u0628\u064a\u0648\u062a\u0631.<\/p>\\n<p>&middot; \u0627\u0644\u0642\u062f\u0631\u0629 \u0639\u0644\u0649 \u0627\u0644\u062a\u0648\u0627\u0635\u0644 \u0628\u0641\u0639\u0627\u0644\u064a\u0629\u060c \u0643\u062a\u0627\u0628\u064a\u064b\u0627 \u0648\u0634\u0641\u0647\u064a\u064b\u0627.<\/p>\\n<p>&middot; \u0627\u0644\u0627\u0639\u062a\u0645\u0627\u062f\u064a\u0629 \u0648\u0627\u0644\u0627\u0647\u062a\u0645\u0627\u0645 \u0627\u0644\u0642\u0648\u064a \u0628\u0627\u0644\u062a\u0641\u0627\u0635\u064a\u0644.<\/p>\\n<p>&middot; \u0627\u0644\u0642\u062f\u0631\u0629 \u0639\u0644\u0649 \u0627\u0644\u0642\u064a\u0627\u0645 \u0628\u0645\u0647\u0627\u0645 \u0645\u062a\u0639\u062f\u062f\u0629 \u0636\u0645\u0646 \u0628\u064a\u0626\u0629 \u0633\u0631\u064a\u0639\u0629 \u0627\u0644\u062a\u063a\u064a\u0631\u060c \u0628\u0645\u0627 \u0641\u064a \u0630\u0644\u0643 \u0627\u0644\u0642\u062f\u0631\u0629 \u0639\u0644\u0649 \u0627\u0644\u062a\u0643\u064a\u0641 \u0645\u0639 \u0627\u0644\u062a\u063a\u064a\u064a\u0631\u0627\u062a \u0628\u0633\u0631\u0639\u0629.<\/p>\\n<p>&middot; \u0627\u0644\u062a\u062d\u0645\u0644 \u0644\u0644\u0639\u0645\u0644 \u0627\u0644\u0645\u062a\u0643\u0631\u0631 \u0641\u064a \u0628\u064a\u0626\u0629 \u0633\u0631\u064a\u0639\u0629.<\/p>\\n<p>&middot; \u0627\u0644\u0642\u062f\u0631\u0629 \u0639\u0644\u0649 \u0627\u0644\u0639\u0645\u0644 \u0636\u0645\u0646 \u0627\u0644\u0641\u0631\u064a\u0642 \u0648\u0643\u0630\u0644\u0643 \u0628\u0634\u0643\u0644 \u0645\u0633\u062a\u0642\u0644.<\/p>\\n<p>&middot; \u0627\u0644\u062a\u062d\u0644\u064a \u0628\u0627\u0644\u0635\u0628\u0631 \u0641\u064a \u062c\u0645\u064a\u0639 \u062d\u0627\u0644\u0627\u062a \u0627\u0644\u062a\u0648\u0627\u0635\u0644 \u0648\u0627\u0644\u0639\u0645\u0644\u0627\u0621\u061b \u0628\u0645\u0627 \u0641\u064a \u0630\u0644\u0643 \u0627\u0644\u062d\u0641\u0627\u0638 \u0639\u0644\u0649 \u0646\u0628\u0631\u0629 \u0648\u0633\u0644\u0648\u0643 \u0645\u0647\u0646\u064a\u064a\u0646 \u0648\u0644\u0637\u064a\u0641\u064a\u0646.<\/p>\\n<p>&middot; \u0627\u0644\u0642\u062f\u0631\u0629 \u0639\u0644\u0649 \u0627\u0644\u0639\u0645\u0644 \u0636\u0645\u0646 \u0646\u0638\u0627\u0645 \u0627\u0644\u0645\u0646\u0627\u0648\u0628\u0627\u062a \u062d\u0633\u0628 \u0627\u0644\u062d\u0627\u062c\u0629.<\/p>\\n<p>&middot; \u0628\u0646\u0627\u0621\u064b \u0639\u0644\u0649 \u0627\u0644\u0645\u0648\u0642\u0639 \u0648\u0627\u0644\u0628\u0631\u0646\u0627\u0645\u062c\u060c \u0642\u062f \u062a\u0643\u0648\u0646 \u0647\u0646\u0627\u0643 \u062d\u0627\u062c\u0629 \u0644\u0645\u0647\u0627\u0631\u0627\u062a \u0648\u062e\u0628\u0631\u0627\u062a \u0625\u0636\u0627\u0641\u064a\u0629.<\/p>\\n<p>\u0648\u0635\u0641 \u0645\u0633\u062a\u0648\u0649 \u0627\u0644\u0639\u0645\u0644 \u0644\u062f\u0649 \u0635\u0627\u062d\u0628 \u0627\u0644\u0648\u0638\u064a\u0641\u0629 \u0627\u0644\u0645\u0647\u0627\u0631\u0627\u062a \u0627\u0644\u0623\u0633\u0627\u0633\u064a\u0629 \u0627\u0644\u0645\u0637\u0644\u0648\u0628\u0629 \u0644\u0623\u062f\u0627\u0621 \u0627\u0644\u0645\u0647\u0627\u0645 \u0627\u0644\u0631\u0648\u062a\u064a\u0646\u064a\u0629 \u0636\u0645\u0646 \u0639\u0645\u0644\u064a\u0627\u062a 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\u0648\u062a\u062d\u0645\u0644 \u0627\u0644\u0639\u0645\u0644 \u0636\u0645\u0646 \u0628\u064a\u0626\u0629 \u0633\u0631\u064a\u0639\u0629 \u0627\u0644\u062a\u063a\u064a\u0631.<\/p>\\n<p>&nbsp;<\/p>\",\"ats_external_id\":\"SA-69\",\"location\":\"Riyadh, Riyadh\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-21T03:59:18.491+04:00\",\"created_at\":\"2026-01-28T21:47:00.981+04:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-met2.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82OQ?\",\"apply_url\":\"https:\/\/concentrix-met2.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82OQ\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-met2\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"1\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":\"0\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"1452\",\"campaign_id\":\"68\",\"campaign_title\":\"GTM - PMI Customer Service Advisor-Riyadh\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Advisor (Arabic\/English) Saudi Arabia- Riyadh\",\"street\":null,\"address\":null,\"city\":\"Riyadh\",\"state\":\"Riyadh Province\",\"postal_code\":null,\"region\":\"Riyadh\",\"country\":\"Saudi Arabia\",\"short_description\":\"Join Concentrix Team today!\",\"long_description\":\"<p>Job Description<\/p>\\n<p>The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.<\/p>\\n<p>Advisor I<\/p>\\n<p>\u0645\u0633\u062a\u0634\u0627\u0631 \u062e\u062f\u0645\u0629 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 - \u0627\u0644\u0623\u0648\u0644<\/p>\\n<p>---<\/p>\\n<p><strong>\u0646\u0628\u0630\u0629 \u0639\u0646 \u0627\u0644\u0648\u0638\u064a\u0641\u0629<\/strong><\/p>\\n<p>\u0645\u0633\u062a\u0634\u0627\u0631 \u062e\u062f\u0645\u0629 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 &ndash; \u0627\u0644\u0623\u0648\u0644 \u064a\u062a\u0648\u0627\u0635\u0644 \u0645\u0639 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0639\u0628\u0631 \u0627\u0644\u0645\u0643\u0627\u0644\u0645\u0627\u062a \u0627\u0644\u0648\u0627\u0631\u062f\u0629\u060c \u0648\u0627\u0644\u0645\u0643\u0627\u0644\u0645\u0627\u062a \u0627\u0644\u0635\u0627\u062f\u0631\u0629\u060c \u0623\u0648 \u0645\u0646 \u062e\u0644\u0627\u0644 \u0627\u0644\u0645\u062d\u0627\u062f\u062b\u0627\u062a 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\u0627\u0644\u0648\u0638\u064a\u0641\u0629. \u0644\u0627 \u064a\u064f\u0642\u0635\u062f \u0628\u0647\u0627 \u0623\u0646 \u062a\u0643\u0648\u0646 \u0642\u0627\u0626\u0645\u0629 \u0634\u0627\u0645\u0644\u0629 \u0644\u062c\u0645\u064a\u0639 \u0627\u0644\u0645\u0633\u0624\u0648\u0644\u064a\u0627\u062a \u0648\u0627\u0644\u0648\u0627\u062c\u0628\u0627\u062a \u0648\u0627\u0644\u0645\u0647\u0627\u0631\u0627\u062a \u0627\u0644\u0645\u0637\u0644\u0648\u0628\u0629 \u0644\u0644\u0645\u0648\u0638\u0641\u064a\u0646 \u0627\u0644\u0639\u0627\u0645\u0644\u064a\u0646 \u062a\u062d\u062a \u0647\u0630\u0627 \u0627\u0644\u0645\u0633\u0645\u0649 \u0627\u0644\u0648\u0638\u064a\u0641\u064a.<\/p>\\n<p>\u0643\u0648\u0646\u0633\u064a\u0646\u062a\u0631\u064a\u0643\u0633 \u062a\u0648\u0641\u0631 \u0641\u0631\u0635\u064b\u0627 \u0645\u062a\u0633\u0627\u0648\u064a\u0629. \u062a\u0642\u0648\u0645 \u0643\u0648\u0646\u0633\u064a\u0646\u062a\u0631\u064a\u0643\u0633 \u0628\u062a\u0642\u064a\u064a\u0645 \u0627\u0644\u0645\u062a\u0642\u062f\u0645\u064a\u0646 \u0627\u0644\u0645\u0624\u0647\u0644\u064a\u0646 \u0628\u063a\u0636 \u0627\u0644\u0646\u0638\u0631 \u0639\u0646 \u0627\u0644\u0639\u0631\u0642 \u0623\u0648 \u0627\u0644\u0644\u0648\u0646 \u0623\u0648 \u0627\u0644\u062f\u064a\u0646 \u0623\u0648 \u0627\u0644\u062c\u0646\u0633 \u0623\u0648 \u0627\u0644\u0623\u0635\u0644 \u0627\u0644\u0648\u0637\u0646\u064a \u0623\u0648 \u0627\u0644\u0639\u0645\u0631 \u0623\u0648 \u0627\u0644\u062a\u0648\u062c\u0647 \u0627\u0644\u062c\u0646\u0633\u064a \u0623\u0648 \u0627\u0644\u0647\u0648\u064a\u0629 \u0623\u0648 \u062d\u0627\u0644\u0629 \u0627\u0644\u0625\u0639\u0627\u0642\u0629 \u0623\u0648 \u0623\u064a \u0633\u0645\u0629 \u0642\u0627\u0646\u0648\u0646\u064a\u0629 \u0645\u062d\u0645\u064a\u0629 \u0623\u062e\u0631\u0649.<\/p>\\n<p><strong>\u0646\u0628\u0630\u0629 \u0639\u0646 \u0627\u0644\u0648\u0638\u064a\u0641\u0629<\/strong><\/p>\\n<p>\u0645\u0633\u062a\u0634\u0627\u0631 \u062e\u062f\u0645\u0629 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 &ndash; \u0627\u0644\u0623\u0648\u0644 \u064a\u062a\u0648\u0627\u0635\u0644 \u0645\u0639 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0639\u0628\u0631 \u0627\u0644\u0645\u0643\u0627\u0644\u0645\u0627\u062a \u0627\u0644\u0648\u0627\u0631\u062f\u0629\u060c \u0648\u0627\u0644\u0645\u0643\u0627\u0644\u0645\u0627\u062a \u0627\u0644\u0635\u0627\u062f\u0631\u0629\u060c \u0623\u0648 \u0645\u0646 \u062e\u0644\u0627\u0644 \u0627\u0644\u0645\u062d\u0627\u062f\u062b\u0627\u062a \u0623\u0648 \u0627\u0644\u0645\u0631\u0627\u0633\u0644\u0627\u062a \u062d\u0633\u0628 \u0645\u062a\u0637\u0644\u0628\u0627\u062a \u0627\u0644\u0639\u0645\u064a\u0644. \u064a\u0642\u062f\u0645 \u0647\u0630\u0627 \u0627\u0644\u0645\u0646\u0635\u0628 \u062f\u0639\u0645 \u062e\u062f\u0645\u0629 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0648\u062d\u0644 \u0627\u0644\u0645\u0634\u0643\u0644\u0627\u062a \u0627\u0644\u0631\u0648\u062a\u064a\u0646\u064a\u0629 \u0627\u0644\u0645\u062a\u0639\u0644\u0642\u0629 \u0628\u0645\u0646\u062a\u062c\u0627\u062a \u0623\u0648 \u062e\u062f\u0645\u0627\u062a \u0627\u0644\u0639\u0645\u064a\u0644.<\/p>\\n<p>\u0627\u0644\u0648\u0635\u0641 \u0627\u0644\u0648\u0638\u064a\u0641\u064a \u0645\u0633\u062a\u0634\u0627\u0631 \u062e\u062f\u0645\u0629 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0627\u0644\u0623\u0648\u0644 \u0645\u0633\u0624\u0648\u0644 \u0639\u0646 \u0636\u0645\u0627\u0646 \u062a\u0644\u0628\u064a\u0629 \u0627\u0644\u062e\u062f\u0645\u0629 \u0644\u0645\u0624\u0634\u0631\u0627\u062a \u0627\u0644\u0623\u062f\u0627\u0621\u060c \u0648\u0627\u0644\u062a\u0641\u0627\u0639\u0644 \u0628\u0631\u0648\u062d \u0645\u0647\u0646\u064a\u0629 \u0648\u0648\u062f\u0648\u062f\u0629 \u0645\u0639 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0644\u0641\u0647\u0645 \u0645\u062a\u0637\u0644\u0628\u0627\u062a\u0647\u0645 \u0648\u062a\u0642\u062f\u064a\u0645 \u0627\u0644\u062d\u0644\u0648\u0644 \u0627\u0644\u0645\u0646\u0627\u0633\u0628\u0629. \u064a\u062a\u0637\u0644\u0628 \u0627\u0644\u062f\u0648\u0631 \u0627\u0644\u062a\u0639\u0627\u0645\u0644 \u0628\u0644\u0628\u0627\u0642\u0629\u060c \u0648\u0627\u0644\u0627\u0639\u062a\u0645\u0627\u062f \u0639\u0644\u0649 \u0645\u0647\u0627\u0631\u0627\u062a \u0627\u0644\u062d\u0627\u0633\u0648\u0628 \u0627\u0644\u0641\u0639\u0627\u0644\u0629\u060c \u0648\u0627\u0644\u0642\u062f\u0631\u0629 \u0639\u0644\u0649 \u062a\u0648\u062b\u064a\u0642 \u0627\u0644\u0645\u0639\u0644\u0648\u0645\u0627\u062a \u0628\u062f\u0642\u0629. \u064a\u062c\u062f\u0631 \u0628\u0627\u0644\u0645\u062a\u0642\u062f\u0645 \u0644\u0644\u0639\u0645\u0644 \u0623\u0646 \u064a\u0643\u0648\u0646 \u0644\u062f\u064a\u0647 \u062e\u0628\u0631\u0629 \u0645\u0646 \u062b\u0644\u0627\u062b\u0629 \u0625\u0644\u0649 \u0633\u062a\u0629 \u0623\u0634\u0647\u0631 \u0645\u0639 \u0645\u0647\u0627\u0631\u0627\u062a \u062a\u0648\u0627\u0635\u0644 \u0642\u0648\u064a\u0629 \u0648\u062a\u062d\u0645\u0644 \u0627\u0644\u0639\u0645\u0644 \u0636\u0645\u0646 \u0628\u064a\u0626\u0629 \u0633\u0631\u064a\u0639\u0629 \u0627\u0644\u062a\u063a\u064a\u0631.<\/p>\\n<p>&nbsp;<\/p>\",\"ats_external_id\":\"SA-68\",\"location\":\"Riyadh, Riyadh\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-21T03:59:18.481+04:00\",\"created_at\":\"2026-01-28T21:46:26.857+04:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-met2.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82OA?\",\"apply_url\":\"https:\/\/concentrix-met2.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82OA\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-met2\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"1\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":\"0\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"1453\",\"campaign_id\":\"66\",\"campaign_title\":\"GTM - BD Content Moderation - Amman\",\"campaign_type\":\"job_application\",\"job_title\":\"Content Moderator Advisor - Amman\",\"street\":null,\"address\":null,\"city\":\"Amman\",\"state\":\"Amman Governorate\",\"postal_code\":null,\"region\":\"Amman\",\"country\":\"Jordan\",\"short_description\":\"Join Concentrix Team today!\",\"long_description\":\"<div data-olk-copy-source=\\\"MailCompose\\\"><strong>Job Description<\/strong><\/div>\\n<div><strong>The Job in Summary<\/strong><\/div>\\n<div>&nbsp;<\/div>\\n<div>The content moderator is mainly responsible to ensure that related content is placed in the right category and does not include any illegal items in alignment with the client&rsquo;s requirements and Concentrix business strategies.<\/div>\\n<div>&nbsp;<\/div>\\n<div><strong>What is Required from You?<\/strong><\/div>\\n<div>&nbsp;<\/div>\\n<div>Evaluate online content in conjunction with relevant policies and procedures.<\/div>\\n<div>Process and review accounts that have been flagged for review due to having potentially sensitive content to ensure that there are no violations of policies.<\/div>\\n<div>Visually navigate and review images, videos, accounts, and text-based content through published policies, procedures, and regulatory requirements while dealing with highly sensitive and explicit content on daily basis.<\/div>\\n<div>Escalate violations of client policies using internal tools when needed.<\/div>\\n<div>Maintain a high level of quality in each case.<\/div>\\n<div>Achieve monthly KPI&rsquo;s including productivity as part of daily workflow.<\/div>\\n<div>&nbsp;<\/div>\\n<div><strong>What Is The Qualification You Should Have?<\/strong><\/div>\\n<ul>\\n<li>0-2 years of relevant experience preferably in customer service\/ call center.<\/li>\\n<li>Bachelor or Diploma degree in any related field.<\/li>\\n<li>Basic to Intermediate English language (B1).<\/li>\\n<li>Basic knowledge in Microsoft office packages.<\/li>\\n<li>Aware of customer service platforms and tools.<\/li>\\n<\/ul>\\n<div><strong>Our Working Condition?<\/strong><\/div>\\n<div>&nbsp;<\/div>\\n<div>Work from Office<\/div>\\n<div>Shifts Based including Weekends and Public Holidays<\/div>\\n<div>&nbsp;<\/div>\\n<div><strong>Why Concentrix?<\/strong><\/div>\\n<div>&nbsp;<\/div>\\n<div>We keep investing in our culture with our people in mind through competitive with additional benefits depending on the role, Paid training and coaching and Discounts, Vouchers and Offers at our partners.<\/div>\\n<div>We are building an authentic workplace where everyone can develop themselves at their own pace.<\/div>\\n<div>We aim to empower our Game-Changers to do their best work in flexible environment.<\/div>\\n<div>We keep learning from each other to provide more value to our people.<\/div>\\n<div>&nbsp;<\/div>\\n<div>&nbsp;<\/div>\\n<div>If you think you have what it takes to join our great team and help build our customer brand, hop on and Apply Now! \u2705<\/div>\",\"ats_external_id\":\"JO-66\",\"location\":\"Amman, Amman\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-21T03:59:18.470+04:00\",\"created_at\":\"2026-01-28T21:38:41.969+04:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-met2.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82Ng?\",\"apply_url\":\"https:\/\/concentrix-met2.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82Ng\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-met2\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"1\",\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":\"1\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"1454\",\"campaign_id\":\"65\",\"campaign_title\":\"GTM - Roblox Content Moderation- B2 English - Irbid\",\"campaign_type\":\"job_application\",\"job_title\":\"Content Moderator Advisor - Irbid\",\"street\":null,\"address\":null,\"city\":\"Irbid\",\"state\":\"Irbid Governorate\",\"postal_code\":null,\"region\":\"Irbid\",\"country\":\"Jordan\",\"short_description\":\"Join Concentrix Team today!\",\"long_description\":\"<div data-olk-copy-source=\\\"MailCompose\\\"><strong>Job Description<\/strong><\/div>\\n<div><strong>The Job in Summary<\/strong><\/div>\\n<div>&nbsp;<\/div>\\n<div>The content moderator is mainly responsible to ensure that related content is placed in the right category and does not include any illegal items in alignment with the client&rsquo;s requirements and Concentrix business strategies.<\/div>\\n<div>&nbsp;<\/div>\\n<div><strong>What is Required from You?<\/strong><\/div>\\n<div>&nbsp;<\/div>\\n<div>Evaluate online content in conjunction with relevant policies and procedures.<\/div>\\n<div>Process and review accounts that have been flagged for review due to having potentially sensitive content to ensure that there are no violations of policies.<\/div>\\n<div>Visually navigate and review images, videos, accounts, and text-based content through published policies, procedures, and regulatory requirements while dealing with highly sensitive and explicit content on daily basis.<\/div>\\n<div>Escalate violations of client policies using internal tools when needed.<\/div>\\n<div>Maintain a high level of quality in each case.<\/div>\\n<div>Achieve monthly KPI&rsquo;s including productivity as part of daily workflow.<\/div>\\n<div>&nbsp;<\/div>\\n<div><strong>What Is The Qualification You Should Have?<\/strong><\/div>\\n<ul>\\n<li>0-2 years of relevant experience preferably in customer service\/ call center.<\/li>\\n<li>Bachelor or Diploma degree in any related field.<\/li>\\n<li>Basic to Intermediate English language (B1).<\/li>\\n<li>Basic knowledge in Microsoft office packages.<\/li>\\n<li>Aware of customer service platforms and tools.<\/li>\\n<\/ul>\\n<div><strong>Our Working Condition?<\/strong><\/div>\\n<div>&nbsp;<\/div>\\n<div>Work from Office<\/div>\\n<div>Shifts Based including Weekends and Public Holidays<\/div>\\n<div>&nbsp;<\/div>\\n<div><strong>Why Concentrix?<\/strong><\/div>\\n<div>&nbsp;<\/div>\\n<div>We keep investing in our culture with our people in mind through competitive with additional benefits depending on the role, Paid training and coaching and Discounts, Vouchers and Offers at our partners.<\/div>\\n<div>We are building an authentic workplace where everyone can develop themselves at their own pace.<\/div>\\n<div>We aim to empower our Game-Changers to do their best work in flexible environment.<\/div>\\n<div>We keep learning from each other to provide more value to our people.<\/div>\\n<div>&nbsp;<\/div>\\n<div>&nbsp;<\/div>\\n<div>If you think you have what it takes to join our great team and help build our customer brand, hop on and Apply Now! \u2705<\/div>\",\"ats_external_id\":\"JO-65\",\"location\":\"Irbid, Irbid\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-21T03:59:18.460+04:00\",\"created_at\":\"2026-01-28T21:37:04.713+04:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-met2.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82NQ?\",\"apply_url\":\"https:\/\/concentrix-met2.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82NQ\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-met2\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"1\",\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":\"1\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"1455\",\"campaign_id\":\"64\",\"campaign_title\":\"GTM - Bilingual: Arabic\/B1 English - Irbid\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Advisor (Arabic\/English)- Irbid\",\"street\":null,\"address\":null,\"city\":\"Irbid\",\"state\":\"Irbid Governorate\",\"postal_code\":null,\"region\":\"Irbid\",\"country\":\"Jordan\",\"short_description\":\"Join Concentrix Irbid's Team today!\",\"long_description\":\"<div>&nbsp;<\/div>\\n<div id=\\\"Signature\\\">\\n<div><strong>Job Description<\/strong><\/div>\\n<div>Are you looking for a career change with a forward-thinking global organization? Come be part of our award-winning company driven by our people from 70+ countries where ALL members contribute and support each other&rsquo;s success and well-being, proudly united as our &ldquo;game-changers\\\". We're recognized with awards like \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/div>\\n<div>We&rsquo;re on the lookout for English-speaking Customer Representatives (on-site) to join our team of game-changers who engage with customers from top brands that could be from tech, finance, travel, fashion, healthcare, or another leading-edge industry.<\/div>\\n<div>We create epic career journeys that empower our people towards greater opportunities and brighter futures. At Concentrix, you belong, you make a difference, and you succeed on your terms.<\/div>\\n<div>&nbsp;<\/div>\\n<div><strong>Career growth and personal development:<\/strong><\/div>\\n<div>&nbsp;<\/div>\\n<div>This is a great opportunity to reimagine an all-new career journey and develop &ldquo;friends for life&rdquo; at the same time. We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed.<\/div>\\n<div>&nbsp;<\/div>\\n<div>Plus, at Concentrix there&rsquo;s real career and personal growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/div>\\n<div>&nbsp;<\/div>\\n<div><strong>What you will do in this role:<\/strong><\/div>\\n<div>&nbsp;<\/div>\\n<div>In everything we do, we believe in doing right by and for people&mdash;our clients, their customers, our people, our community, and our planet.<\/div>\\n<div>&nbsp;<\/div>\\n<div><strong>As a Customer Service Representative on our team, you will:<\/strong><\/div>\\n<ul>\\n<li>Review customer requests and expectations and respond to them according to their needs and situations<\/li>\\n<li>Manage multichannel interactions (e.g., voice, email, social media, or chat) to ensure a consistent customer experience<\/li>\\n<li>Develop your tech skills and learn how to use software solutions that improve people&rsquo;s lives<\/li>\\n<li>Champion better brand experiences for our customers and clients<\/li>\\n<li>Your qualifications:<\/li>\\n<\/ul>\\n<div>&nbsp;<\/div>\\n<div>&nbsp;<\/div>\\n<div>We embrace our game-changers with open arms, people from diverse backgrounds, curious, and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.<\/div>\\n<div>&nbsp;<\/div>\\n<div><strong>Concentrix is a great match if you:<\/strong><\/div>\\n<ul>\\n<li>Bachelor's degree or diploma in any related field<\/li>\\n<li>Are proficient or bilingual in Arabic and English &nbsp;<\/li>\\n<li>Are proactive, self-motivated, and solution-oriented &nbsp;<\/li>\\n<li>Can work rotating and weekend shifts<\/li>\\n<\/ul>\\n<div><strong>It will be a plus if you:<\/strong><\/div>\\n<div>&nbsp;<\/div>\\n<ul>\\n<li>Have previous experience in Customer Service or Sales<\/li>\\n<li>Know how to work with helpdesk systems<\/li>\\n<\/ul>\\n<div>Don&rsquo;t meet every requirement? No worries. We&rsquo;re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don&rsquo;t check every box, we encourage you to apply anyway. We&rsquo;ll do our best to match you with the right job, whether it&rsquo;s this one or another role.<\/div>\\n<div>&nbsp;<\/div>\\n<\/div>\",\"ats_external_id\":\"JO-64\",\"location\":\"Irbid, Irbid\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-21T03:59:18.451+04:00\",\"created_at\":\"2026-01-28T21:33:00.751+04:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-met2.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82NA?\",\"apply_url\":\"https:\/\/concentrix-met2.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82NA\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-met2\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"1\",\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":\"1\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"1456\",\"campaign_id\":\"63\",\"campaign_title\":\"GTM - Bilingual: Arabic\/B2 English - Irbid\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Advisor (Arabic\/English)- Irbid\",\"street\":null,\"address\":null,\"city\":\"Irbid\",\"state\":\"Irbid Governorate\",\"postal_code\":null,\"region\":\"Irbid\",\"country\":\"Jordan\",\"short_description\":\"Join Concentrix Irbid's Team today!\",\"long_description\":\"<div>&nbsp;<\/div>\\n<div id=\\\"Signature\\\">\\n<div><strong>Job Description<\/strong><\/div>\\n<div>Are you looking for a career change with a forward-thinking global organization? Come be part of our award-winning company driven by our people from 70+ countries where ALL members contribute and support each other&rsquo;s success and well-being, proudly united as our &ldquo;game-changers\\\". We're recognized with awards like \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/div>\\n<div>We&rsquo;re on the lookout for English-speaking Customer Representatives (on-site) to join our team of game-changers who engage with customers from top brands that could be from tech, finance, travel, fashion, healthcare, or another leading-edge industry.<\/div>\\n<div>We create epic career journeys that empower our people towards greater opportunities and brighter futures. At Concentrix, you belong, you make a difference, and you succeed on your terms.<\/div>\\n<div>&nbsp;<\/div>\\n<div><strong>Career growth and personal development:<\/strong><\/div>\\n<div>&nbsp;<\/div>\\n<div>This is a great opportunity to reimagine an all-new career journey and develop &ldquo;friends for life&rdquo; at the same time. We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed.<\/div>\\n<div>&nbsp;<\/div>\\n<div>Plus, at Concentrix there&rsquo;s real career and personal growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/div>\\n<div>&nbsp;<\/div>\\n<div><strong>What you will do in this role:<\/strong><\/div>\\n<div>&nbsp;<\/div>\\n<div>In everything we do, we believe in doing right by and for people&mdash;our clients, their customers, our people, our community, and our planet.<\/div>\\n<div>&nbsp;<\/div>\\n<div><strong>As a Customer Service Representative on our team, you will:<\/strong><\/div>\\n<ul>\\n<li>Review customer requests and expectations and respond to them according to their needs and situations<\/li>\\n<li>Manage multichannel interactions (e.g., voice, email, social media, or chat) to ensure a consistent customer experience<\/li>\\n<li>Develop your tech skills and learn how to use software solutions that improve people&rsquo;s lives<\/li>\\n<li>Champion better brand experiences for our customers and clients<\/li>\\n<li>Your qualifications:<\/li>\\n<\/ul>\\n<div>&nbsp;<\/div>\\n<div>&nbsp;<\/div>\\n<div>We embrace our game-changers with open arms, people from diverse backgrounds, curious, and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.<\/div>\\n<div>&nbsp;<\/div>\\n<div><strong>Concentrix is a great match if you:<\/strong><\/div>\\n<ul>\\n<li>Bachelor's degree or diploma in any related field<\/li>\\n<li>Are proficient or bilingual in Arabic and English &nbsp;<\/li>\\n<li>Are proactive, self-motivated, and solution-oriented &nbsp;<\/li>\\n<li>Can work rotating and weekend shifts<\/li>\\n<\/ul>\\n<div><strong>It will be a plus if you:<\/strong><\/div>\\n<div>&nbsp;<\/div>\\n<ul>\\n<li>Have previous experience in Customer Service or Sales<\/li>\\n<li>Know how to work with helpdesk systems<\/li>\\n<\/ul>\\n<div>Don&rsquo;t meet every requirement? No worries. We&rsquo;re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don&rsquo;t check every box, we encourage you to apply anyway. We&rsquo;ll do our best to match you with the right job, whether it&rsquo;s this one or another role.<\/div>\\n<div>&nbsp;<\/div>\\n<\/div>\",\"ats_external_id\":\"JO-63\",\"location\":\"Irbid, Irbid\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-19T03:59:16.645+04:00\",\"created_at\":\"2026-01-28T21:31:22.803+04:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-met2.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82Mw?\",\"apply_url\":\"https:\/\/concentrix-met2.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82Mw\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-met2\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"1\",\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":\"1\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"1457\",\"campaign_id\":\"62\",\"campaign_title\":\"GTM - Airlines Bilingual: Arabic\/ English - Irbid\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Advisor (Arabic\/English)- Irbid\",\"street\":null,\"address\":null,\"city\":\"Irbid\",\"state\":\"Irbid Governorate\",\"postal_code\":null,\"region\":\"Irbid\",\"country\":\"Jordan\",\"short_description\":\"Join Concentrix Irbid's Team today!\",\"long_description\":\"<div>&nbsp;<\/div>\\n<div id=\\\"Signature\\\">\\n<div><strong>Job Description<\/strong><\/div>\\n<div>Are you looking for a career change with a forward-thinking global organization? Come be part of our award-winning company driven by our people from 70+ countries where ALL members contribute and support each other&rsquo;s success and well-being, proudly united as our &ldquo;game-changers\\\". We're recognized with awards like \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/div>\\n<div>We&rsquo;re on the lookout for English-speaking Customer Representatives (on-site) to join our team of game-changers who engage with customers from top brands that could be from tech, finance, travel, fashion, healthcare, or another leading-edge industry.<\/div>\\n<div>We create epic career journeys that empower our people towards greater opportunities and brighter futures. At Concentrix, you belong, you make a difference, and you succeed on your terms.<\/div>\\n<div>&nbsp;<\/div>\\n<div><strong>Career growth and personal development:<\/strong><\/div>\\n<div>&nbsp;<\/div>\\n<div>This is a great opportunity to reimagine an all-new career journey and develop &ldquo;friends for life&rdquo; at the same time. We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed.<\/div>\\n<div>&nbsp;<\/div>\\n<div>Plus, at Concentrix there&rsquo;s real career and personal growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/div>\\n<div>&nbsp;<\/div>\\n<div><strong>What you will do in this role:<\/strong><\/div>\\n<div>&nbsp;<\/div>\\n<div>In everything we do, we believe in doing right by and for people&mdash;our clients, their customers, our people, our community, and our planet.<\/div>\\n<div>&nbsp;<\/div>\\n<div><strong>As a Customer Service Representative on our team, you will:<\/strong><\/div>\\n<ul>\\n<li>Review customer requests and expectations and respond to them according to their needs and situations<\/li>\\n<li>Manage multichannel interactions (e.g., voice, email, social media, or chat) to ensure a consistent customer experience<\/li>\\n<li>Develop your tech skills and learn how to use software solutions that improve people&rsquo;s lives<\/li>\\n<li>Champion better brand experiences for our customers and clients<\/li>\\n<li>Your qualifications:<\/li>\\n<\/ul>\\n<div>&nbsp;<\/div>\\n<div>&nbsp;<\/div>\\n<div>We embrace our game-changers with open arms, people from diverse backgrounds, curious, and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.<\/div>\\n<div>&nbsp;<\/div>\\n<div><strong>Concentrix is a great match if you:<\/strong><\/div>\\n<ul>\\n<li>Bachelor's degree or diploma in any related field<\/li>\\n<li>Are proficient or bilingual in Arabic and English &nbsp;<\/li>\\n<li>Are proactive, self-motivated, and solution-oriented &nbsp;<\/li>\\n<li>Can work rotating and weekend shifts<\/li>\\n<\/ul>\\n<div><strong>It will be a plus if you:<\/strong><\/div>\\n<div>&nbsp;<\/div>\\n<ul>\\n<li>Have previous experience in Customer Service or Sales<\/li>\\n<li>Know how to work with helpdesk systems<\/li>\\n<\/ul>\\n<div>Don&rsquo;t meet every requirement? No worries. We&rsquo;re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don&rsquo;t check every box, we encourage you to apply anyway. We&rsquo;ll do our best to match you with the right job, whether it&rsquo;s this one or another role.<\/div>\\n<div>&nbsp;<\/div>\\n<\/div>\",\"ats_external_id\":\"JO-62\",\"location\":\"Irbid, Irbid\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-20T03:59:19.796+04:00\",\"created_at\":\"2026-01-28T21:30:42.977+04:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-met2.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82Mg?\",\"apply_url\":\"https:\/\/concentrix-met2.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82Mg\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-met2\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"1\",\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":\"1\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"1458\",\"campaign_id\":\"61\",\"campaign_title\":\"GTM - Bilingual: Arabic\/C1 English - Irbid\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Advisor (Arabic\/English)- Irbid\",\"street\":null,\"address\":null,\"city\":\"Irbid\",\"state\":\"Irbid Governorate\",\"postal_code\":null,\"region\":\"Irbid\",\"country\":\"Jordan\",\"short_description\":\"Join Concentrix Irbid's Team today!\",\"long_description\":\"<div>&nbsp;<\/div>\\n<div id=\\\"Signature\\\">\\n<div><strong>Job Description<\/strong><\/div>\\n<div>Are you looking for a career change with a forward-thinking global organization? Come be part of our award-winning company driven by our people from 70+ countries where ALL members contribute and support each other&rsquo;s success and well-being, proudly united as our &ldquo;game-changers\\\". We're recognized with awards like \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/div>\\n<div>We&rsquo;re on the lookout for English-speaking Customer Representatives (on-site) to join our team of game-changers who engage with customers from top brands that could be from tech, finance, travel, fashion, healthcare, or another leading-edge industry.<\/div>\\n<div>We create epic career journeys that empower our people towards greater opportunities and brighter futures. At Concentrix, you belong, you make a difference, and you succeed on your terms.<\/div>\\n<div>&nbsp;<\/div>\\n<div><strong>Career growth and personal development:<\/strong><\/div>\\n<div>&nbsp;<\/div>\\n<div>This is a great opportunity to reimagine an all-new career journey and develop &ldquo;friends for life&rdquo; at the same time. We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed.<\/div>\\n<div>&nbsp;<\/div>\\n<div>Plus, at Concentrix there&rsquo;s real career and personal growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/div>\\n<div>&nbsp;<\/div>\\n<div><strong>What you will do in this role:<\/strong><\/div>\\n<div>&nbsp;<\/div>\\n<div>In everything we do, we believe in doing right by and for people&mdash;our clients, their customers, our people, our community, and our planet.<\/div>\\n<div>&nbsp;<\/div>\\n<div><strong>As a Customer Service Representative on our team, you will:<\/strong><\/div>\\n<ul>\\n<li>Review customer requests and expectations and respond to them according to their needs and situations<\/li>\\n<li>Manage multichannel interactions (e.g., voice, email, social media, or chat) to ensure a consistent customer experience<\/li>\\n<li>Develop your tech skills and learn how to use software solutions that improve people&rsquo;s lives<\/li>\\n<li>Champion better brand experiences for our customers and clients<\/li>\\n<li>Your qualifications:<\/li>\\n<\/ul>\\n<div>&nbsp;<\/div>\\n<div>&nbsp;<\/div>\\n<div>We embrace our game-changers with open arms, people from diverse backgrounds, curious, and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.<\/div>\\n<div>&nbsp;<\/div>\\n<div><strong>Concentrix is a great match if you:<\/strong><\/div>\\n<ul>\\n<li>Bachelor's degree or diploma in any related field<\/li>\\n<li>Are proficient or bilingual in Arabic and English &nbsp;<\/li>\\n<li>Are proactive, self-motivated, and solution-oriented &nbsp;<\/li>\\n<li>Can work rotating and weekend shifts<\/li>\\n<\/ul>\\n<div><strong>It will be a plus if you:<\/strong><\/div>\\n<div>&nbsp;<\/div>\\n<ul>\\n<li>Have previous experience in Customer Service or Sales<\/li>\\n<li>Know how to work with helpdesk systems<\/li>\\n<\/ul>\\n<div>Don&rsquo;t meet every requirement? No worries. We&rsquo;re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don&rsquo;t check every box, we encourage you to apply anyway. We&rsquo;ll do our best to match you with the right job, whether it&rsquo;s this one or another role.<\/div>\\n<div>&nbsp;<\/div>\\n<\/div>\",\"ats_external_id\":\"JO-61\",\"location\":\"Irbid, Irbid\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-21T03:59:18.439+04:00\",\"created_at\":\"2026-01-28T21:30:11.962+04:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-met2.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82MQ?\",\"apply_url\":\"https:\/\/concentrix-met2.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82MQ\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-met2\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"1\",\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":\"1\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"1459\",\"campaign_id\":\"60\",\"campaign_title\":\"GTM - Fiber tech Arabic\/English - Amman\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Advisor (Arabic\/English) - Amman\",\"street\":null,\"address\":null,\"city\":\"Amman\",\"state\":\"Amman Governorate\",\"postal_code\":null,\"region\":\"Amman\",\"country\":\"Jordan\",\"short_description\":\"Join Concentrix Team today!\",\"long_description\":\"<div><strong>Job Description<\/strong><\/div>\\n<div>&nbsp;<\/div>\\n<div id=\\\"Signature\\\">\\n<div>Are you looking for a career change with a forward-thinking global organization? Come be part of our award-winning company driven by our people from 70+ countries where ALL members contribute and support each other&rsquo;s success and well-being, proudly united as our &ldquo;game-changers\\\". We're recognized with awards like \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/div>\\n<div>We&rsquo;re on the lookout for English-speaking Customer Representatives (on-site) to join our team of game-changers who engage with customers from top brands that could be from tech, finance, travel, fashion, healthcare, or another leading-edge industry.<\/div>\\n<div>We create epic career journeys that empower our people towards greater opportunities and brighter futures. At Concentrix, you belong, you make a difference, and you succeed on your terms.<\/div>\\n<div>&nbsp;<\/div>\\n<div><strong>Career growth and personal development:<\/strong><\/div>\\n<div>&nbsp;<\/div>\\n<div>This is a great opportunity to reimagine an all-new career journey and develop &ldquo;friends for life&rdquo; at the same time. We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed.<\/div>\\n<div>&nbsp;<\/div>\\n<div>Plus, at Concentrix there&rsquo;s real career and personal growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/div>\\n<div>&nbsp;<\/div>\\n<div><strong>What you will do in this role:<\/strong><\/div>\\n<div>&nbsp;<\/div>\\n<div>In everything we do, we believe in doing right by and for people&mdash;our clients, their customers, our people, our community, and our planet.<\/div>\\n<div>&nbsp;<\/div>\\n<div><strong>As a Customer Service Representative on our team, you will:<\/strong><\/div>\\n<div>&nbsp;<\/div>\\n<ul>\\n<li>Review customer requests and expectations and respond to them according to their needs and situations<\/li>\\n<li>Manage multichannel interactions (e.g., voice, email, social media, or chat) to ensure a consistent customer experience<\/li>\\n<li>Develop your tech skills and learn how to use software solutions that improve people&rsquo;s lives<\/li>\\n<li>Champion better brand experiences for our customers and clients<\/li>\\n<li>Your qualifications:<\/li>\\n<\/ul>\\n<div>We embrace our game-changers with open arms, people from diverse backgrounds, curious, and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.<\/div>\\n<div>&nbsp;<\/div>\\n<div><strong>Concentrix is a great match if you:<\/strong><\/div>\\n<div>&nbsp;<\/div>\\n<ul>\\n<li>Bachelor's degree or diploma in any related field<\/li>\\n<li>Are proficient or bilingual in Arabic and English &nbsp;<\/li>\\n<li>Are proactive, self-motivated, and solution-oriented &nbsp;<\/li>\\n<li>Can work rotating and weekend shifts<\/li>\\n<\/ul>\\n<p><strong>It will be a plus if you:<\/strong><\/p>\\n<ul>\\n<li>Have previous experience in Customer Service or Sales<\/li>\\n<li>Know how to work with helpdesk systems<\/li>\\n<\/ul>\\n<div>Don&rsquo;t meet every requirement? No worries. We&rsquo;re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don&rsquo;t check every box, we encourage you to apply anyway. We&rsquo;ll do our best to match you with the right job, whether it&rsquo;s this one or another role.<\/div>\\n<div>&nbsp;<\/div>\\n<\/div>\",\"ats_external_id\":\"JO-60\",\"location\":\"Amman, Amman\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-21T03:59:18.429+04:00\",\"created_at\":\"2026-01-28T21:28:36.286+04:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-met2.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82MA?\",\"apply_url\":\"https:\/\/concentrix-met2.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82MA\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-met2\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"1\",\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"1\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":\"1\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"1460\",\"campaign_id\":\"59\",\"campaign_title\":\"GTM - Makeup industry - Arabic\/C1 English - Amman\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Advisor (Arabic\/English) - Amman\",\"street\":null,\"address\":null,\"city\":\"Amman\",\"state\":\"Amman Governorate\",\"postal_code\":null,\"region\":\"Amman\",\"country\":\"Jordan\",\"short_description\":\"Join Concentrix Team today!\",\"long_description\":\"<div><strong>Job Description<\/strong><\/div>\\n<div>&nbsp;<\/div>\\n<div id=\\\"Signature\\\">\\n<div>Are you looking for a career change with a forward-thinking global organization? Come be part of our award-winning company driven by our people from 70+ countries where ALL members contribute and support each other&rsquo;s success and well-being, proudly united as our &ldquo;game-changers\\\". We're recognized with awards like \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/div>\\n<div>We&rsquo;re on the lookout for English-speaking Customer Representatives (on-site) to join our team of game-changers who engage with customers from top brands that could be from tech, finance, travel, fashion, healthcare, or another leading-edge industry.<\/div>\\n<div>We create epic career journeys that empower our people towards greater opportunities and brighter futures. At Concentrix, you belong, you make a difference, and you succeed on your terms.<\/div>\\n<div>&nbsp;<\/div>\\n<div><strong>Career growth and personal development:<\/strong><\/div>\\n<div>&nbsp;<\/div>\\n<div>This is a great opportunity to reimagine an all-new career journey and develop &ldquo;friends for life&rdquo; at the same time. We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed.<\/div>\\n<div>&nbsp;<\/div>\\n<div>Plus, at Concentrix there&rsquo;s real career and personal growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/div>\\n<div>&nbsp;<\/div>\\n<div><strong>What you will do in this role:<\/strong><\/div>\\n<div>&nbsp;<\/div>\\n<div>In everything we do, we believe in doing right by and for people&mdash;our clients, their customers, our people, our community, and our planet.<\/div>\\n<div>&nbsp;<\/div>\\n<div><strong>As a Customer Service Representative on our team, you will:<\/strong><\/div>\\n<div>&nbsp;<\/div>\\n<ul>\\n<li>Review customer requests and expectations and respond to them according to their needs and situations<\/li>\\n<li>Manage multichannel interactions (e.g., voice, email, social media, or chat) to ensure a consistent customer experience<\/li>\\n<li>Develop your tech skills and learn how to use software solutions that improve people&rsquo;s lives<\/li>\\n<li>Champion better brand experiences for our customers and clients<\/li>\\n<li>Your qualifications:<\/li>\\n<\/ul>\\n<div>We embrace our game-changers with open arms, people from diverse backgrounds, curious, and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.<\/div>\\n<div>&nbsp;<\/div>\\n<div><strong>Concentrix is a great match if you:<\/strong><\/div>\\n<div>&nbsp;<\/div>\\n<ul>\\n<li>Bachelor's degree or diploma in any related field<\/li>\\n<li>Are proficient or bilingual in Arabic and English &nbsp;<\/li>\\n<li>Are proactive, self-motivated, and solution-oriented &nbsp;<\/li>\\n<li>Can work rotating and weekend shifts<\/li>\\n<\/ul>\\n<p><strong>It will be a plus if you:<\/strong><\/p>\\n<ul>\\n<li>Have previous experience in Customer Service or Sales<\/li>\\n<li>Know how to work with helpdesk systems<\/li>\\n<\/ul>\\n<div>Don&rsquo;t meet every requirement? No worries. We&rsquo;re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don&rsquo;t check every box, we encourage you to apply anyway. We&rsquo;ll do our best to match you with the right job, whether it&rsquo;s this one or another role.<\/div>\\n<div>&nbsp;<\/div>\\n<\/div>\",\"ats_external_id\":\"JO-59\",\"location\":\"Amman, Amman\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-21T03:59:18.418+04:00\",\"created_at\":\"2026-01-28T21:27:41.970+04:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-met2.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81OQ?\",\"apply_url\":\"https:\/\/concentrix-met2.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81OQ\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-met2\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"1\",\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":\"1\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"1461\",\"campaign_id\":\"58\",\"campaign_title\":\"GTM - Bilingual: Arabic\/B2 English - Amman\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Advisor (Arabic\/English) - Amman\",\"street\":null,\"address\":null,\"city\":\"Amman\",\"state\":\"Amman Governorate\",\"postal_code\":null,\"region\":\"Amman\",\"country\":\"Jordan\",\"short_description\":\"Join Concentrix Team today!\",\"long_description\":\"<div><strong>Job Description<\/strong><\/div>\\n<div>&nbsp;<\/div>\\n<div id=\\\"Signature\\\">\\n<div>Are you looking for a career change with a forward-thinking global organization? Come be part of our award-winning company driven by our people from 70+ countries where ALL members contribute and support each other&rsquo;s success and well-being, proudly united as our &ldquo;game-changers\\\". We're recognized with awards like \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/div>\\n<div>We&rsquo;re on the lookout for English-speaking Customer Representatives (on-site) to join our team of game-changers who engage with customers from top brands that could be from tech, finance, travel, fashion, healthcare, or another leading-edge industry.<\/div>\\n<div>We create epic career journeys that empower our people towards greater opportunities and brighter futures. At Concentrix, you belong, you make a difference, and you succeed on your terms.<\/div>\\n<div>&nbsp;<\/div>\\n<div><strong>Career growth and personal development:<\/strong><\/div>\\n<div>&nbsp;<\/div>\\n<div>This is a great opportunity to reimagine an all-new career journey and develop &ldquo;friends for life&rdquo; at the same time. We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed.<\/div>\\n<div>&nbsp;<\/div>\\n<div>Plus, at Concentrix there&rsquo;s real career and personal growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/div>\\n<div>&nbsp;<\/div>\\n<div><strong>What you will do in this role:<\/strong><\/div>\\n<div>&nbsp;<\/div>\\n<div>In everything we do, we believe in doing right by and for people&mdash;our clients, their customers, our people, our community, and our planet.<\/div>\\n<div>&nbsp;<\/div>\\n<div><strong>As a Customer Service Representative on our team, you will:<\/strong><\/div>\\n<div>&nbsp;<\/div>\\n<ul>\\n<li>Review customer requests and expectations and respond to them according to their needs and situations<\/li>\\n<li>Manage multichannel interactions (e.g., voice, email, social media, or chat) to ensure a consistent customer experience<\/li>\\n<li>Develop your tech skills and learn how to use software solutions that improve people&rsquo;s lives<\/li>\\n<li>Champion better brand experiences for our customers and clients<\/li>\\n<li>Your qualifications:<\/li>\\n<\/ul>\\n<div>We embrace our game-changers with open arms, people from diverse backgrounds, curious, and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.<\/div>\\n<div>&nbsp;<\/div>\\n<div><strong>Concentrix is a great match if you:<\/strong><\/div>\\n<div>&nbsp;<\/div>\\n<ul>\\n<li>Bachelor's degree or diploma in any related field<\/li>\\n<li>Are proficient or bilingual in Arabic and English &nbsp;<\/li>\\n<li>Are proactive, self-motivated, and solution-oriented &nbsp;<\/li>\\n<li>Can work rotating and weekend shifts<\/li>\\n<\/ul>\\n<p><strong>It will be a plus if you:<\/strong><\/p>\\n<ul>\\n<li>Have previous experience in Customer Service or Sales<\/li>\\n<li>Know how to work with helpdesk systems<\/li>\\n<\/ul>\\n<div>Don&rsquo;t meet every requirement? No worries. We&rsquo;re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don&rsquo;t check every box, we encourage you to apply anyway. We&rsquo;ll do our best to match you with the right job, whether it&rsquo;s this one or another role.<\/div>\\n<div>&nbsp;<\/div>\\n<\/div>\",\"ats_external_id\":\"JO-58\",\"location\":\"Amman, Amman\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-21T03:59:18.392+04:00\",\"created_at\":\"2026-01-28T21:27:04.828+04:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-met2.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81OA?\",\"apply_url\":\"https:\/\/concentrix-met2.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81OA\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-met2\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"1\",\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":\"1\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"1462\",\"campaign_id\":\"57\",\"campaign_title\":\"GTM - Sales Bilingual: Arabic\/C1 English - Amman\",\"campaign_type\":\"job_application\",\"job_title\":\" Sales Representative Bilingual: Arabic\/English - Amman\",\"street\":\"Amman\",\"address\":\"Amman\",\"city\":\"Amman\",\"state\":\"Amman Governorate\",\"postal_code\":null,\"region\":\"Amman\",\"country\":\"Jordan\",\"short_description\":\"Join Concentrix Team today!\",\"long_description\":\"<div class=\\\"WPSF WPRF WBTF\\\">\\n<div class=\\\"WCTF wd-650f2288-4acd-4400-9198-85b083a9a725\\\" aria-hidden=\\\"true\\\">Job Description<\/div>\\n<\/div>\\n<div id=\\\"4d3d3cdc79e84c12ae6d410960e11d3a\\\" class=\\\"WDTF\\\" data-automation-id=\\\"decorationWrapper\\\">\\n<div class=\\\"WKSI WMRI WLSI\\\">\\n<div id=\\\"4d3d3cdc79e84c12ae6d410960e11d3a-11aee421caa369c6\\\" title=\\\"\\\" data-automation-widget=\\\"richTextArea\\\" data-automation-metadata-id=\\\"56$309310\\\" data-uxi-form-item-child-list-index=\\\"2\\\">\\n<div>\\n<div class=\\\"css-v47zm2-FocusContainer e1ge5hpl0\\\">\\n<div class=\\\"css-1mb50em-EditorContainer e1ge5hpl1\\\" data-automation-id=\\\"richTextEditor\\\" data-metadata-id=\\\"56$309310\\\" data-uxi-widget-editable=\\\"false\\\">\\n<div class=\\\"css-1v6ili8-TextEditorContainer eg1t6ed0\\\" data-automation-id=\\\"richTextContent\\\">\\n<div class=\\\"css-ehfww1\\\">\\n<div class=\\\"ProseMirror\\\" role=\\\"textbox\\\" contenteditable=\\\"false\\\" translate=\\\"true\\\" aria-multiline=\\\"true\\\">\\n<h2>Job Summary<\/h2>\\n<p>We are looking for a motivated and results-driven <strong>Sales Representative<\/strong> to join our team. The successful candidate will be responsible for identifying sales opportunities, building strong customer relationships, promoting products and services, and achieving sales targets.<\/p>\\n<h2>Key Responsibilities<\/h2>\\n<ul>\\n<li>\\n<p>Identify and approach potential customers through calls, meetings, and networking.<\/p>\\n<\/li>\\n<li>\\n<p>Present, promote, and sell products or services to prospective clients.<\/p>\\n<\/li>\\n<li>\\n<p>Maintain and develop relationships with existing customers.<\/p>\\n<\/li>\\n<li>\\n<p>Understand customer needs and provide appropriate solutions.<\/p>\\n<\/li>\\n<li>\\n<p>Negotiate contracts and close sales deals.<\/p>\\n<\/li>\\n<li>\\n<p>Achieve individual and team sales targets.<\/p>\\n<\/li>\\n<li>\\n<p>Maintain accurate records of sales activities and customer interactions.<\/p>\\n<\/li>\\n<li>\\n<p>Prepare sales reports and provide market feedback.<\/p>\\n<\/li>\\n<li>\\n<p>Stay updated on industry trends, competitors, and market conditions.<\/p>\\n<\/li>\\n<li>\\n<p>Collaborate with internal teams to ensure customer satisfaction.<\/p>\\n<\/li>\\n<\/ul>\\n<h2>Requirements<\/h2>\\n<ul>\\n<li>\\n<p>Bachelor's degree in Business Administration, Marketing, or a related field is preferred.<\/p>\\n<\/li>\\n<li>\\n<p>Previous experience in sales, customer service, or a related role.<\/p>\\n<\/li>\\n<li>\\n<p>Strong communication, negotiation, and interpersonal skills.<\/p>\\n<\/li>\\n<li>\\n<p>Ability to build and maintain professional relationships.<\/p>\\n<\/li>\\n<li>\\n<p>Goal-oriented with a proven ability to meet sales targets.<\/p>\\n<\/li>\\n<li>\\n<p>Proficiency in Microsoft Office applications.<\/p>\\n<\/li>\\n<li>\\n<p>Excellent organizational and time-management skills.<\/p>\\n<\/li>\\n<li>\\n<p>Ability to work independently and as part of a team.<\/p>\\n<\/li>\\n<\/ul>\\n<h2>Preferred Skills<\/h2>\\n<ul>\\n<li>\\n<p>Experience with CRM systems.<\/p>\\n<\/li>\\n<li>\\n<p>Strong presentation and persuasion skills.<\/p>\\n<\/li>\\n<li>\\n<p>Knowledge of sales techniques and customer engagement strategies.<\/p>\\n<\/li>\\n<\/ul>\\n<h2>Key Competencies<\/h2>\\n<ul>\\n<li>\\n<p>Communication Skills<\/p>\\n<\/li>\\n<li>\\n<p>Customer Focus<\/p>\\n<\/li>\\n<li>\\n<p>Negotiation Skills<\/p>\\n<\/li>\\n<li>\\n<p>Problem Solving<\/p>\\n<\/li>\\n<li>\\n<p>Relationship Building<\/p>\\n<\/li>\\n<li>\\n<p>Results Orientation<\/p>\\n<\/li>\\n<li>\\n<p>Time Management<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p>In this role, we offer benefits that help support your unique lifestyle:<\/p>\\n<ul>\\n<li>\\n<p>Full-time indefinite contracts<\/p>\\n<\/li>\\n<li>\\n<p>Competitive salary and performance bonus opportunities<\/p>\\n<\/li>\\n<li>\\n<p>Central location in Amman<\/p>\\n<\/li>\\n<li>\\n<p>Full paid training on the company and the project you&rsquo;ll be working on<\/p>\\n<\/li>\\n<li>\\n<p>Career development programs, digital learning courses<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>Reimagine the best version of you!<\/strong><\/p>\\n<p>We're determined to bring our own intelligence, empathy, and experience to the table every day. We invest in our game-changers and the environment they work in, because we know that when people thrive, it has a powerful impact on them, their customers, and their clients&rsquo; businesses.<\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440,000 game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/p>\\n<p><strong>Concentrix s an equal opportunity employer&nbsp;<\/strong><\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em><\/p>\\n<p><strong>&nbsp;<\/strong><\/p>\\n<p><strong>Eligibility to work:<\/strong><\/p>\\n<p>In accordance with Jordan's law, only applicants who are legally authorized to work in Jordan will be considered for this position.<\/p>\\n<\/div>\\n<\/div>\\n<\/div>\\n<\/div>\\n<\/div>\\n<\/div>\\n<\/div>\\n<\/div>\\n<\/div>\",\"ats_external_id\":\"JO-57\",\"location\":\"Amman, Amman\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-20T03:59:19.757+04:00\",\"created_at\":\"2026-01-28T21:26:07.521+04:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-met2.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81Nw?\",\"apply_url\":\"https:\/\/concentrix-met2.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81Nw\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":\"\",\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-met2\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"1\",\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":\"1\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"1463\",\"campaign_id\":\"56\",\"campaign_title\":\"GTM - Bilingual: Arabic\/C1 English - Amman\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Advisor (Arabic\/English) - Amman\",\"street\":null,\"address\":null,\"city\":\"Amman\",\"state\":\"Amman Governorate\",\"postal_code\":null,\"region\":\"Amman\",\"country\":\"Jordan\",\"short_description\":\"Join Concentrix Team today!\",\"long_description\":\"<div><strong>Job Description<\/strong><\/div>\\n<div>&nbsp;<\/div>\\n<div id=\\\"Signature\\\">\\n<div>Are you looking for a career change with a forward-thinking global organization? Come be part of our award-winning company driven by our people from 70+ countries where ALL members contribute and support each other&rsquo;s success and well-being, proudly united as our &ldquo;game-changers\\\". We're recognized with awards like \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/div>\\n<div>We&rsquo;re on the lookout for English-speaking Customer Representatives (on-site) to join our team of game-changers who engage with customers from top brands that could be from tech, finance, travel, fashion, healthcare, or another leading-edge industry.<\/div>\\n<div>We create epic career journeys that empower our people towards greater opportunities and brighter futures. At Concentrix, you belong, you make a difference, and you succeed on your terms.<\/div>\\n<div>&nbsp;<\/div>\\n<div><strong>Career growth and personal development:<\/strong><\/div>\\n<div>&nbsp;<\/div>\\n<div>This is a great opportunity to reimagine an all-new career journey and develop &ldquo;friends for life&rdquo; at the same time. We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed.<\/div>\\n<div>&nbsp;<\/div>\\n<div>Plus, at Concentrix there&rsquo;s real career and personal growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/div>\\n<div>&nbsp;<\/div>\\n<div><strong>What you will do in this role:<\/strong><\/div>\\n<div>&nbsp;<\/div>\\n<div>In everything we do, we believe in doing right by and for people&mdash;our clients, their customers, our people, our community, and our planet.<\/div>\\n<div>&nbsp;<\/div>\\n<div><strong>As a Customer Service Representative on our team, you will:<\/strong><\/div>\\n<div>&nbsp;<\/div>\\n<ul>\\n<li>Review customer requests and expectations and respond to them according to their needs and situations<\/li>\\n<li>Manage multichannel interactions (e.g., voice, email, social media, or chat) to ensure a consistent customer experience<\/li>\\n<li>Develop your tech skills and learn how to use software solutions that improve people&rsquo;s lives<\/li>\\n<li>Champion better brand experiences for our customers and clients<\/li>\\n<li>Your qualifications:<\/li>\\n<\/ul>\\n<div>We embrace our game-changers with open arms, people from diverse backgrounds, curious, and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.<\/div>\\n<div>&nbsp;<\/div>\\n<div><strong>Concentrix is a great match if you:<\/strong><\/div>\\n<div>&nbsp;<\/div>\\n<ul>\\n<li>Bachelor's degree or diploma in any related field<\/li>\\n<li>Are proficient or bilingual in Arabic and English &nbsp;<\/li>\\n<li>Are proactive, self-motivated, and solution-oriented &nbsp;<\/li>\\n<li>Can work rotating and weekend shifts<\/li>\\n<\/ul>\\n<p><strong>It will be a plus if you:<\/strong><\/p>\\n<ul>\\n<li>Have previous experience in Customer Service or Sales<\/li>\\n<li>Know how to work with helpdesk systems<\/li>\\n<\/ul>\\n<div>Don&rsquo;t meet every requirement? No worries. We&rsquo;re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don&rsquo;t check every box, we encourage you to apply anyway. We&rsquo;ll do our best to match you with the right job, whether it&rsquo;s this one or another role.<\/div>\\n<div>&nbsp;<\/div>\\n<\/div>\",\"ats_external_id\":\"JO-56\",\"location\":\"Amman, Amman\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-21T03:59:18.381+04:00\",\"created_at\":\"2026-01-28T21:25:20.561+04:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-met2.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81Ng?\",\"apply_url\":\"https:\/\/concentrix-met2.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81Ng\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-met2\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"1\",\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":\"1\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"1298\",\"campaign_id\":\"13810\",\"campaign_title\":\"Specialist, Customer Acquisition R1697951\",\"campaign_type\":\"job_application\",\"job_title\":\"Specialist, Customer Acquisition - Trilingual\",\"street\":\"COL Bogota - Cra. 15 #77-50\",\"address\":\"COL Bogota - Cra. 15 #77-50\",\"city\":\"Bogota\",\"state\":null,\"postal_code\":\"\u00a0110221\",\"region\":null,\"country\":\"Colombia\",\"short_description\":\"The Sales Representative is responsible for demonstrating the value and benefits of our client\u2019s products or services through customer engagement, with a primary focus on selling and\/or renewing contracts. This role is responsible for effectively articulating the value of products or services to customers.\",\"long_description\":\"<p><b>You will:<\/b><\/p><ul><li>Lead the team to achieve specific business targets and meet assigned performance targets weekly\/monthly\/quarterly, ensuring high customer satisfaction<\/li><li>Provide accurate ongoing sales forecasting and ensure data recorded in the CRM is accurate and up-to-date<\/li><li>Be an enabler to remove roadblocks and help team to resolve challenges to support sales opportunities<\/li><li>Monitor and drive team call time and productivity and conduct weekly performance reviews and weekly coaching sessions with all team members<\/li><li>Analyze data, performance and customer experience trends to develop strategic sales plays and best practice for client\/specific territories<\/li><li>Stay current on developments in client services and within the market and ensure the team is informed on the latest trends and market<\/li><li>Be a point of escalation for our clients and respond promptly to any issues<\/li><li>Maintain a balanced level of communication with Sales Director and external facing client to ensure strategic client relationship is fostered and developed<\/li><li>Work with client contact on reporting and forecasting<\/li><li>Ensure team understanding to achieve operating plan targets, sales targets and client performance targets (CPTs)<\/li><li>Work with client contact on reporting and forecasting<\/li><li>Coordinate team incentives and Sales Performance Incentive Funds<\/li><li>Partner and build business relationships with all partners to ensure customer expectations are met<\/li><\/ul><div><p><\/p><\/div><p><b>Candidate profile<\/b><\/p><div><ul><li>3&#43; years proven work experience in a sales role<\/li><li>Fluent in Portuguese and English<\/li><li>A passion for customer experience and driving team results<\/li><li>Experience in operations and strategy building<\/li><li>Excellent Coaching history<\/li><li>A record of developing and retaining great employees<\/li><li>Experience maximizing revenue through best practices<\/li><li>Experience working with Salesforce.com or similar CRM<\/li><li>Experience finding solutions as a manager<\/li><li>Change Management skills<\/li><\/ul><\/div><p><\/p><p><b>Internal Career Path Policies<\/b><\/p><ul><li><b>The game-changers must have the approval of his or her immediate supervisor to apply for the call.<\/b><\/li><li><b>Required tenure: 6 months.<\/b><\/li><li><b>Required performance: <\/b>KPIs or goals on target for the business unit to which they belong in the last <b>3-month period (not average).<\/b><\/li><li><b>Must not have active disciplinary actions.<\/b><\/li><li><b>The game-changer may participate in only one process at a time.<\/b><\/li><li><b>Comply with the learning paths of the Corporate University.<\/b><\/li><li><b>Must remain at least 6 months in the position to which he\/she was recently promoted, <\/b>to be able to apply for another call.<\/li><li>If you were evaluated by the PC psychologist for a vacancy and you were not selected, <b>you must wait at least 2 months to reapply for that same position from which you did not pass<\/b><\/li><li><b>The process is performed and\/or outside working hours, <\/b>which means that the game-changer should be available in his free time in case we require it.<\/li><li>Any other guidelines that may arise in the Career Path process due to the legislation of each location or client&#39;s guidelines will be recorded within the current procedure and platform.<\/li><\/ul>\",\"ats_external_id\":\"R1697951\",\"location\":\"Bogota\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-12T20:32:16.136+08:00\",\"created_at\":\"2026-01-28T17:13:28.603+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMzgxMA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/COL-Bogota---Cra-15-77-50\/Specialist--Customer-Acquisition---Trilingual_R1697951\/apply\",\"head_count\":\"2\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"B2B 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(102600290)\"},{\"id\":\"102600016\",\"wid\":\"da7d7d2449a21010319c28b058540000\",\"descriptor\":\"Angelina Pereira Usuga (102600016)\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"DSSI02CA\",\"wid\":\"de5750ec107b1014237e8d32a68c0000\",\"descriptor\":\"Specialist, Customer Acquisition\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-358402\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/COL-Bogota---Cra-15-77-50\/Specialist--Customer-Acquisition---Trilingual_R1697951\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/COL-Bogota---Cra-15-77-50\/Specialist--Customer-Acquisition---Trilingual_R1697951\/apply\",\"job_requisition_id\":\"R1697951\"}],\"organizations\":[{\"wid\":\"290e50e3d5661003860e2dfa32c40000\",\"descriptor\":\"W0ZXZV MICROSOFT P_TSI BOG PRD\",\"reference_id\":\"W0ZXZV\",\"custom_reference_id\":\"W0ZXZV\"},{\"wid\":\"13d94e43f54f1024387676b19f650000\",\"descriptor\":\"11663 - Microsoft - WHONELINK348\",\"reference_id\":\"WHONELINK348\",\"custom_reference_id\":\"WHONELINK348\"}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"wid\":\"e1600ebb810610164eb96a4c3f330002\",\"address\":\"paula.contreras1@concentrix.com\"},\"last_name\":\"Contreras Perez\",\"first_name\":\"Michelle\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1697951\",\"wid\":\"b8b598b58136100c230ac380a2410000\",\"descriptor\":\"R1697951 Specialist, Customer Acquisition - Trilingual (Filled)\"},\"recruiter_group\":[{\"email\":{\"wid\":\"56be257a806b100c22f0c8434fe50002\",\"address\":\"andrea.soler@concentrix.com\"},\"last_name\":\"Soler\",\"first_name\":\"Andrea\"},{\"email\":{\"wid\":\"848d64396a8e102f59363bbb87390007\",\"address\":\"andres.castaneda1@concentrix.com\"},\"last_name\":\"Casta\u00f1eda Ramirez\",\"first_name\":\"Andres Felipe\"},{\"email\":{\"wid\":\"bcbc8aefab27100fec565c188ec20001\",\"address\":\"ilay.herrera@concentrix.com\"},\"last_name\":\"Herrera\",\"first_name\":\"Ilay\"},{\"email\":{\"wid\":\"8b7048f1ee62101652aa415407150001\",\"address\":\"kelly.sanchez1@concentrix.com\"},\"last_name\":\"Sanchez\",\"first_name\":\"Kelly\"},{\"email\":{\"wid\":\"c40b91f057251028ab0351e3fc7b0003\",\"address\":\"mario.daza@concentrix.com\"},\"last_name\":\"Daza\",\"first_name\":\"Mario\"},{\"email\":{\"wid\":\"3dfe1ae33545012af82b499cc10cdff8\",\"address\":\"miguelangel.forero@concentrix.com\"},\"last_name\":\"Forero\",\"first_name\":\"Miguel Angel\"},{\"email\":{\"wid\":\"a9ad9c68d58f101652292a5566710005\",\"address\":\"paola.alvarez@concentrix.com\"},\"last_name\":\"Alvarez Angulo\",\"first_name\":\"Paola\"}],\"requisition_type\":null,\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_9A\",\"wid\":\"0227dc387a09018bf2c30105e165b735\",\"descriptor\":\"Grade 9A\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":null,\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"268\",\"campaign_id\":\"300\",\"campaign_title\":\"German | Customer Service | Remote | Customer Care Consultant (German Ad)\",\"campaign_type\":\"job_application\",\"job_title\":\"German Speaking Customer Care Consultant -  Homeoffice (m\/w\/d)\",\"street\":\"\",\"address\":\"\",\"city\":null,\"state\":null,\"postal_code\":null,\"region\":null,\"country\":\"Greece\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p><strong><span data-contrast=\\\"auto\\\">Stellenbeschreibung<\/span><\/strong><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"auto\\\">Wir suchen einen&nbsp;<\/span><strong><span data-contrast=\\\"auto\\\">Customer Care Consultant (m\/w\/d)<\/span><\/strong><span data-contrast=\\\"auto\\\">&nbsp;zur professionellen Betreuung von Kunden in einem<\/span><strong><span data-contrast=\\\"auto\\\">&nbsp;<\/span><\/strong><span data-contrast=\\\"auto\\\">dynamischen E-Commerce- und Technologieumfeld.&nbsp;<\/span><span data-contrast=\\\"auto\\\">Werde&nbsp;Teil<\/span><span data-contrast=\\\"auto\\\">&nbsp;unseres&nbsp;<\/span><strong><span data-contrast=\\\"auto\\\">#GameChangers-Teams in Griechenland<\/span><\/strong><span data-contrast=\\\"auto\\\">&nbsp;und&nbsp;<\/span><span data-contrast=\\\"auto\\\">bringe&nbsp;deine<\/span><span data-contrast=\\\"auto\\\">&nbsp;Kommunikationsst&auml;rke in einem internationalen Umfeld ein.<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><strong><span data-contrast=\\\"auto\\\">Warum&nbsp;<\/span><\/strong><strong><span data-contrast=\\\"auto\\\">du<\/span><\/strong><strong><span data-contrast=\\\"auto\\\">&nbsp;bei uns&nbsp;<\/span><\/strong><strong><span data-contrast=\\\"auto\\\">arbeiten solltest<\/span><\/strong><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"auto\\\">Du bist<\/span><span data-contrast=\\\"auto\\\">&nbsp;begeistert davon,<\/span><strong><span data-contrast=\\\"auto\\\">&nbsp;<\/span><\/strong><span data-contrast=\\\"auto\\\">au&szlig;ergew&ouml;hnliche Kundenerlebnisse zu schaffen und Kunden dabei zu helfen, die passenden L&ouml;sungen zu finden? Dann&nbsp;<\/span><span data-contrast=\\\"auto\\\">werde Teil<\/span><span data-contrast=\\\"auto\\\">&nbsp;unseres offenen, multikulturellen #GameChangers-Teams bei Concentrix Griechenland und&nbsp;<\/span><span data-contrast=\\\"auto\\\">setze&nbsp;deine<\/span><span data-contrast=\\\"auto\\\">&nbsp;Deutschkenntnisse in einem modernen, schnelllebigen Umfeld ein.<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"auto\\\">Kein Tag ist wie der andere &ndash;&nbsp;<\/span><span data-contrast=\\\"auto\\\">Du schaffst<\/span><span data-contrast=\\\"auto\\\">&nbsp;wertvolle und nachhaltige Kundenerlebnisse f&uuml;r eine Vielzahl von Kunden und einige der weltweit bekanntesten Marken.<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><strong><span data-contrast=\\\"auto\\\">Deine<\/span><\/strong><strong><span data-contrast=\\\"auto\\\">&nbsp;Aufgaben:<\/span><\/strong><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"10\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"1\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Professionelle und effiziente Bearbeitung von eingehenden Anrufen und Chat-Anfragen<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"10\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"2\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Analyse und Bewertung der Kundenbed&uuml;rfnisse zur Sicherstellung einer hohen Zufriedenheit<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"10\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"3\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Aufbau vertrauensvoller Kundenbeziehungen durch offene und interaktive Kommunikation<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"10\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"4\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Bereitstellung von korrekten, vollst&auml;ndigen und zeitnahen Informationen mithilfe geeigneter Tools und Methoden<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"10\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"5\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Erreichung individueller und teambezogener Leistungsziele, einschlie&szlig;lich Call-Quoten<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"10\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"6\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Pflege und Dokumentation von Kundeninteraktionen, Bearbeitung von Konten und Ablage von Unterlagen<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"10\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"7\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Konsequente Einhaltung aller Kommunikationsrichtlinien, Prozesse und internen Vorgaben<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<p><strong><span data-contrast=\\\"auto\\\">Dein<\/span><\/strong><strong><span data-contrast=\\\"auto\\\">&nbsp;Profil:<\/span><\/strong><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"11\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"1\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Flie&szlig;ende Deutschkenntnisse<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"11\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"2\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Erfahrung im Kundenservice oder als Client Service Representative<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"11\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"3\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Starke Kundenorientierung und Verst&auml;ndnis f&uuml;r unterschiedliches Kundenverhalten<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"11\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"4\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Klare, professionelle Kommunikationsweise sowie Probleml&ouml;sungs- und aktives Zuh&ouml;ren-F&auml;higkeiten<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"11\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"5\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Sehr gute schriftliche Kommunikationsf&auml;higkeiten<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"11\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"6\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">F&auml;higkeit zu Multitasking, Priorisierung und Arbeiten in einem dynamischen, zielorientierten Umfeld<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"11\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"7\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Hohes Verantwortungsbewusstsein und Stolz auf die eigene Leistung und deren Beitrag zum Unternehmenserfolg<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<p><strong><span data-contrast=\\\"auto\\\">Was wir bieten:<\/span><\/strong><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"12\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"1\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">100 % Homeoffice (innerhalb Griechenlands)<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"12\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"2\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Unbefristeter Arbeitsvertrag<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"12\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"3\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Attraktives Verg&uuml;tungspaket (14 Geh&auml;lter pro Jahr)<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"12\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"4\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">10 % monatlicher Leistungsbonus<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"12\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"5\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">T&auml;gliche Verpflegungspauschale &uuml;ber die Up Hellas Mastercard<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"12\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"6\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Private Krankenversicherung inkl. Zahnzusatzversicherung<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"12\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"7\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Internationale Karrierem&ouml;glichkeiten &uuml;ber das Concentrix International Mobility Program<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"12\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"8\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Mitarbeiterevents<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"12\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"9\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Kostenloses Fitnessstudio, Wellbeing-Aktivit&auml;ten und ein Dachkino mit Blick auf die Akropolis<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"12\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"10\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Gemeinsame Mittagspausen in unserem neuen Restaurant<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<p><span data-contrast=\\\"auto\\\">Du teilst<\/span><span data-contrast=\\\"auto\\\">&nbsp;unsere Werte Anerkennung, Integrit&auml;t, Zusammenhalt und Engagement und&nbsp;<\/span><span data-contrast=\\\"auto\\\">m&ouml;chtest<\/span><span data-contrast=\\\"auto\\\">&nbsp;gemeinsam mit uns den &bdquo;Wow-Effekt&ldquo; schaffen? Entscheidend ist weniger&nbsp;<\/span><span data-contrast=\\\"auto\\\">dein<\/span><span data-contrast=\\\"auto\\\">&nbsp;beruflicher Hintergrund als vielmehr&nbsp;<\/span><span data-contrast=\\\"auto\\\">deine<\/span><span data-contrast=\\\"auto\\\">&nbsp;Motivation und Pers&ouml;nlichkeit,&nbsp;<\/span><span data-contrast=\\\"auto\\\">die&nbsp;dich<\/span><span data-contrast=\\\"auto\\\">&nbsp;zu einem wertvollen Teil unserer offenen Community machen.<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><em><span data-contrast=\\\"auto\\\">Bitte&nbsp;<\/span><\/em><em><span data-contrast=\\\"auto\\\">beachte:<\/span><\/em><em><span data-contrast=\\\"auto\\\">&nbsp;Nicht-EU-B&uuml;rger ben&ouml;tigen eine g&uuml;ltige Arbeitserlaubnis f&uuml;r Griechenland.<\/span><\/em><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"auto\\\"><strong>Concentrix Griechenland<\/strong> ist ein Arbeitgeber der Chancengleichheit.<\/span>&nbsp;<br \/><span data-contrast=\\\"auto\\\">Vielfalt wird als zentrale St&auml;rke betrachtet &ndash; unabh&auml;ngig von Geschlecht, Alter, Religion, ethnischer Herkunft oder anderen gesetzlich gesch&uuml;tzten Merkmalen.<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\",\"ats_external_id\":\"GR-300\",\"location\":\"\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-19T13:12:35.568+03:00\",\"created_at\":\"2026-01-28T14:10:29.928+02:00\",\"latitude\":\"39.074208\",\"longitude\":\"21.824312\",\"landing_page_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMDA?\",\"apply_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMDA\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":\"retail\",\"contract_type\":\"permanent\",\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-greece\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"1\",\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"1\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":\"1\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"269\",\"campaign_id\":\"299\",\"campaign_title\":\"German | Customer Service | Athens | Client Banking Specialist (German Ad)\",\"campaign_type\":\"job_application\",\"job_title\":\"German Speaking Client Banking Specialist (m\/w\/d)\",\"street\":null,\"address\":null,\"city\":\"Athens\",\"state\":null,\"postal_code\":\"11743\",\"region\":\"Attica\",\"country\":\"Greece\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p><strong>Stellenbeschreibung&nbsp;<\/strong><\/p>\\n<p><span data-contrast=\\\"auto\\\">Wir suchen einen <strong>Client Banking Specialist (m\/f\/d)<\/strong> zur professionellen Betreuung von Kunden im Finanzdienstleistungssektor.&nbsp;<\/span><span data-contrast=\\\"auto\\\">Werde<\/span><span data-contrast=\\\"auto\\\">&nbsp;Teil unseres <strong>#GameChangers-Teams in Athen <\/strong>und&nbsp;<\/span><span data-contrast=\\\"auto\\\">bringe<\/span><span data-contrast=\\\"auto\\\">&nbsp;<\/span><span data-contrast=\\\"auto\\\">deine<\/span><span data-contrast=\\\"auto\\\">&nbsp;Kommunikationsst&auml;rke ein.<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><strong>Warum&nbsp;du&nbsp;bei uns arbeiten&nbsp;solltest&nbsp;<\/strong><\/p>\\n<p><span data-contrast=\\\"auto\\\">Bist&nbsp;du<\/span><span data-contrast=\\\"auto\\\">&nbsp;begeistert davon, au&szlig;ergew&ouml;hnliche Kundenerlebnisse zu schaffen und Kunden dabei zu unterst&uuml;tzen, ihre finanziellen Ziele zu erreichen? Dann&nbsp;<\/span><span data-contrast=\\\"auto\\\">werde Teil<\/span><span data-contrast=\\\"auto\\\">&nbsp;unseres offenen, multikulturellen #GameChangers-Teams bei Concentrix Griechenland und&nbsp;<\/span><span data-contrast=\\\"auto\\\">setze<\/span><span data-contrast=\\\"auto\\\">&nbsp;<\/span><span data-contrast=\\\"auto\\\">deine<\/span><span data-contrast=\\\"auto\\\">&nbsp;Deutschkenntnisse in einem internationalen Umfeld ein.<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"auto\\\">Kein Tag ist wie der andere &ndash;&nbsp;<\/span><span data-contrast=\\\"auto\\\">du schaffst<\/span><span data-contrast=\\\"auto\\\">&nbsp;wertvolle und nachhaltige Erlebnisse f&uuml;r eine Vielzahl von Kunden und einige der weltweit bekanntesten Marken.<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><strong>Deine&nbsp;Aufgaben:&nbsp;<\/strong><\/p>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"4\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"1\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Betreuung von Kundenanfragen per Telefon, Chat und E-Mail zu Bankprodukten und -dienstleistungen<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"4\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"2\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Unterst&uuml;tzung bei t&auml;glichen Bankgesch&auml;ften (Konten, Karten, Zahlungen, Online-Banking)<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"4\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"3\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Bereitstellung von korrekten, sicheren und regelkonformen Informationen gem&auml;&szlig; bankrechtlicher Vorgaben<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"4\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"4\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Sicherstellung einer hochwertigen Customer Experience und Aufbau vertrauensvoller Kundenbeziehungen<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"4\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"5\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Erreichung von Service- und Produktivit&auml;tszielen<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"4\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"6\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Dokumentation von Kundenkontakten und Pflege korrekter Kundendaten<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"4\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"7\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Strikte Einhaltung von Datenschutz- und Vertraulichkeitsrichtlinien im Umgang mit sensiblen Finanzinformationen<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<p><strong>Dein&nbsp;Profil:&nbsp;<\/strong><\/p>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"5\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"1\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Flie&szlig;ende Deutschkenntnisse<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"5\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"2\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Gute Englischkenntnisse<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"5\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"3\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Erfahrung im Kundenservice oder als Client Service Representative<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"5\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"4\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Starke Kundenorientierung und Verst&auml;ndnis f&uuml;r unterschiedliches Kundenverhalten<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"5\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"5\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Klare, professionelle Kommunikationsweise sowie Probleml&ouml;sungs- und aktives Zuh&ouml;ren-F&auml;higkeiten<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"5\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"6\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Sehr gute schriftliche Kommunikationsf&auml;higkeiten<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"5\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"7\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">F&auml;higkeit zu Multitasking, Priorisierung und Arbeiten in einem dynamischen, zielorientierten Umfeld<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"5\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"8\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Ausgepr&auml;gtes Verantwortungsbewusstsein und Stolz auf die eigene Leistung und deren Beitrag zum Unternehmenserfolg<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<p><strong>Was wir bieten:&nbsp;<\/strong><\/p>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"6\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"1\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Umfassende Relocation-Unterst&uuml;tzung (Fl&uuml;ge, Unterkunft &amp; Transport)<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"6\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"2\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Unbefristeter Arbeitsvertrag<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"6\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"3\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Attraktives Verg&uuml;tungspaket (14 Geh&auml;lter pro Jahr)<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"6\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"4\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">10 % monatlicher Leistungsbonus<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"6\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"5\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">T&auml;gliche Verpflegungspauschale &uuml;ber die Up Hellas Mastercard<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"6\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"6\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Private Krankenversicherung inkl. Zahnzusatzversicherung<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"6\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"7\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Internationale Karrierechancen &uuml;ber das Concentrix International Mobility Program<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"6\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"8\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Mitarbeiterevents<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"6\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"9\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Kostenloses Fitnessstudio, Wellbeing-Aktivit&auml;ten und ein Dachkino mit Blick auf die Akropolis<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"6\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"10\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Gemeinsame Mittagspausen in unserem neuen Restaurant<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<p><span data-contrast=\\\"auto\\\">Du teilst<\/span><span data-contrast=\\\"auto\\\">&nbsp;unsere Werte Anerkennung, Integrit&auml;t, Zusammenhalt und Engagement und&nbsp;<\/span><span data-contrast=\\\"auto\\\">m&ouml;chtest<\/span><span data-contrast=\\\"auto\\\">&nbsp;gemeinsam mit uns den &bdquo;Wow-Effekt&ldquo; schaffen? Entscheidend ist weniger&nbsp;<\/span><span data-contrast=\\\"auto\\\">dein<\/span><span data-contrast=\\\"auto\\\">&nbsp;Werdegang als vielmehr&nbsp;<\/span><span data-contrast=\\\"auto\\\">deine<\/span><span data-contrast=\\\"auto\\\">&nbsp;Motivation und Pers&ouml;nlichkeit, die&nbsp;<\/span><span data-contrast=\\\"auto\\\">dich<\/span><span data-contrast=\\\"auto\\\">&nbsp;zu einem wertvollen Teil unserer offenen Community machen.<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><em><span data-contrast=\\\"auto\\\">Bitte&nbsp;<\/span><\/em><em><span data-contrast=\\\"auto\\\">beachte<\/span><\/em><em><span data-contrast=\\\"auto\\\">: Nicht-EU-B&uuml;rger ben&ouml;tigen eine g&uuml;ltige Arbeitserlaubnis f&uuml;r Griechenland.<\/span><\/em><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><strong>Concentrix Griechenland <\/strong>ist ein Arbeitgeber der Chancengleichheit.&nbsp;<br \/><span data-contrast=\\\"auto\\\">Vielfalt wird als zentrale St&auml;rke betrachtet &ndash; unabh&auml;ngig von Geschlecht, Alter, Religion, ethnischer Herkunft oder anderen gesetzlich gesch&uuml;tzten Merkmalen.<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\",\"ats_external_id\":\"GR-299\",\"location\":\"Athens, Attica\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-20T02:59:03.191+03:00\",\"created_at\":\"2026-01-28T13:32:48.961+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yOTk?\",\"apply_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yOTk\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":\"wfh_flexible\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-greece\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"1\",\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"1\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":\"1\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"270\",\"campaign_id\":\"298\",\"campaign_title\":\"German | Customer Service |  Athens | Outbound Sales And Service Specialist (German Ad)\",\"campaign_type\":\"job_application\",\"job_title\":\"German Speaking Outbound Sales And Service Specialist (m\/w\/d)\",\"street\":\"\",\"address\":\"\",\"city\":\"Athens\",\"state\":null,\"postal_code\":null,\"region\":null,\"country\":\"Greece\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p><strong><span data-contrast=\\\"auto\\\">Stellenbeschreibung<\/span><\/strong><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"auto\\\">Wir suchen einen&nbsp;<\/span><strong><span data-contrast=\\\"auto\\\">Outbound Sales &amp; Service Specialist (m\/w\/d)<\/span><\/strong><span data-contrast=\\\"auto\\\">&nbsp;zur professionellen Betreuung von Kunden im&nbsp;<\/span><strong><span data-contrast=\\\"auto\\\">Finanzdienstleistungssektor<\/span><\/strong><span data-contrast=\\\"auto\\\">. Werde<\/span><span data-contrast=\\\"auto\\\">&nbsp;Teil unseres&nbsp;<\/span><strong><span data-contrast=\\\"auto\\\">#GameChangers-Teams in Athen<\/span><\/strong><span data-contrast=\\\"auto\\\">&nbsp;und&nbsp;<\/span><span data-contrast=\\\"auto\\\">bringe&nbsp;deine<\/span><span data-contrast=\\\"auto\\\">&nbsp;Kommunikationsst&auml;rke zum Einsatz.<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><strong><span data-contrast=\\\"auto\\\">Warum&nbsp;<\/span><\/strong><strong><span data-contrast=\\\"auto\\\">du&nbsp;bei uns arbeiten solltest<\/span><\/strong><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"auto\\\">Bist du<\/span><span data-contrast=\\\"auto\\\">&nbsp;<\/span><span data-contrast=\\\"auto\\\">begeistert<\/span><span data-contrast=\\\"auto\\\">&nbsp;davon,&nbsp;<\/span><strong><span data-contrast=\\\"auto\\\">au&szlig;ergew&ouml;hnliche Kundenerlebnisse<\/span><\/strong><span data-contrast=\\\"auto\\\">&nbsp;zu schaffen und Kunden bei der Verwaltung ihrer Konten, Zahlungen und finanziellen Anliegen zu unterst&uuml;tzen? Dann&nbsp;<\/span><span data-contrast=\\\"auto\\\">werde Teil<\/span><span data-contrast=\\\"auto\\\">&nbsp;unseres&nbsp;<\/span><strong><span data-contrast=\\\"auto\\\">dynamischen, multikulturellen #GameChangers-Teams bei Concentrix Griechenland<\/span><\/strong><span data-contrast=\\\"auto\\\">&nbsp;und&nbsp;<\/span><span data-contrast=\\\"auto\\\">nutze<\/span><span data-contrast=\\\"auto\\\">&nbsp;<\/span><span data-contrast=\\\"auto\\\">deine<\/span><span data-contrast=\\\"auto\\\">&nbsp;<\/span><strong><span data-contrast=\\\"auto\\\">Deutschkenntnisse<\/span><\/strong><span data-contrast=\\\"auto\\\">&nbsp;in einem schnelllebigen, internationalen Umfeld.<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"auto\\\">Kein Tag ist wie der andere:&nbsp;<\/span><span data-contrast=\\\"auto\\\">Du schaffst<\/span><span data-contrast=\\\"auto\\\">&nbsp;<\/span><strong><span data-contrast=\\\"auto\\\">wertvolle und nachhaltige Kundenerlebnisse<\/span><\/strong><span data-contrast=\\\"auto\\\">&nbsp;f&uuml;r eine Vielzahl von Kunden und einige der weltweit bekanntesten Marken.<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><strong><span data-contrast=\\\"auto\\\">Deine<\/span><\/strong><strong><span data-contrast=\\\"auto\\\">&nbsp;Aufgaben:<\/span><\/strong><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"1\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"1\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Bearbeitung von&nbsp;<\/span><strong><span data-contrast=\\\"auto\\\">Inbound- und Outbound-Anrufen<\/span><\/strong><span data-contrast=\\\"auto\\\">&nbsp;mit bestehenden Kunden und Leads im Rahmen von Vertriebs- und Servicekampagnen<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"1\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"2\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Beratung zu&nbsp;<\/span><strong><span data-contrast=\\\"auto\\\">geeigneten Produkt-Upgrades<\/span><\/strong><span data-contrast=\\\"auto\\\">&nbsp;und finanziellen L&ouml;sungen<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"1\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"3\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Durchf&uuml;hrung von Anrufen unter&nbsp;<\/span><strong><span data-contrast=\\\"auto\\\">Einhaltung aller Compliance- und Kommunikationsrichtlinien<\/span><\/strong><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"1\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"4\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Umsetzung von&nbsp;<\/span><strong><span data-contrast=\\\"auto\\\">Produkt-Upgrades<\/span><\/strong><span data-contrast=\\\"auto\\\">&nbsp;und Begleitung der Kunden im Entscheidungsprozess<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"1\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"5\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Kontaktaufnahme mit Interessenten zur&nbsp;<\/span><strong><span data-contrast=\\\"auto\\\">Vervollst&auml;ndigung offener Antragsschritte<\/span><\/strong><span data-contrast=\\\"auto\\\">&nbsp;und zur Einholung einer verbindlichen Zusage<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"1\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"6\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Unterst&uuml;tzung weiterer&nbsp;<\/span><strong><span data-contrast=\\\"auto\\\">Vertriebs- und Telemarketing-Aktivit&auml;ten<\/span><\/strong><span data-contrast=\\\"auto\\\">&nbsp;nach Bedarf<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"1\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"7\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Erreichung individueller und teambezogener&nbsp;<\/span><strong><span data-contrast=\\\"auto\\\">Leistungsziele<\/span><\/strong><span data-contrast=\\\"auto\\\">, einschlie&szlig;lich Call-Quoten<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"1\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"8\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Pflege und Dokumentation von&nbsp;<\/span><strong><span data-contrast=\\\"auto\\\">Kundeninteraktionen<\/span><\/strong><span data-contrast=\\\"auto\\\">, Bearbeitung von Konten und Ablage von Unterlagen<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"1\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"9\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Konsequente Einhaltung aller&nbsp;<\/span><strong><span data-contrast=\\\"auto\\\">internen Prozesse, Richtlinien und Vorgaben<\/span><\/strong><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<p><strong><span data-contrast=\\\"auto\\\">Dein<\/span><\/strong><strong><span data-contrast=\\\"auto\\\">&nbsp;Profil:<\/span><\/strong><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"2\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"1\\\" data-aria-level=\\\"1\\\"><strong><span data-contrast=\\\"auto\\\">Flie&szlig;ende Deutschkenntnisse<\/span><\/strong><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"2\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"2\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Erfahrung im&nbsp;<\/span><strong><span data-contrast=\\\"auto\\\">Kundenservice<\/span><\/strong><span data-contrast=\\\"auto\\\">&nbsp;oder als Client Service Representative<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"2\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"3\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Starke Kundenorientierung und Verst&auml;ndnis f&uuml;r unterschiedliches Kundenverhalten<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"2\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"4\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Klare, professionelle Kommunikationsweise sowie&nbsp;<\/span><strong><span data-contrast=\\\"auto\\\">Probleml&ouml;sungs- und aktives Zuh&ouml;ren-F&auml;higkeiten<\/span><\/strong><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"2\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"5\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Sehr gute&nbsp;<\/span><strong><span data-contrast=\\\"auto\\\">schriftliche Kommunikationsf&auml;higkeiten<\/span><\/strong><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"2\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"6\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">F&auml;higkeit zu&nbsp;<\/span><strong><span data-contrast=\\\"auto\\\">Multitasking<\/span><\/strong><span data-contrast=\\\"auto\\\">, Priorisierung und Arbeiten in einem leistungs- und zielorientierten Umfeld<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"2\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"7\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Hohes Verantwortungsbewusstsein und Stolz auf die eigene Leistung und deren Beitrag zum Unternehmenserfolg<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<p><strong><span data-contrast=\\\"auto\\\">Was wir bieten:<\/span><\/strong><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"3\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"1\\\" data-aria-level=\\\"1\\\"><strong><span data-contrast=\\\"auto\\\">Vollst&auml;ndige Relocation-Unterst&uuml;tzung<\/span><\/strong><span data-contrast=\\\"auto\\\">&nbsp;(Fl&uuml;ge, Unterkunft &amp; Transport)<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"3\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"2\\\" data-aria-level=\\\"1\\\"><strong><span data-contrast=\\\"auto\\\">Unbefristeter Arbeitsvertrag<\/span><\/strong><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"3\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"3\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Attraktives Verg&uuml;tungspaket (<\/span><strong><span data-contrast=\\\"auto\\\">14 Geh&auml;lter pro Jahr<\/span><\/strong><span data-contrast=\\\"auto\\\">)<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"3\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"4\\\" data-aria-level=\\\"1\\\"><strong><span data-contrast=\\\"auto\\\">10 % monatlicher Leistungsbonus<\/span><\/strong><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"3\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"5\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">T&auml;gliche Verpflegungspauschale &uuml;ber die&nbsp;<\/span><strong><span data-contrast=\\\"auto\\\">Up Hellas Mastercard<\/span><\/strong><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"3\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"6\\\" data-aria-level=\\\"1\\\"><strong><span data-contrast=\\\"auto\\\">Private Krankenversicherung + Zahnzusatzversicherung<\/span><\/strong><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"3\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"7\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Internationale&nbsp;<\/span><strong><span data-contrast=\\\"auto\\\">Karrierem&ouml;glichkeiten<\/span><\/strong><span data-contrast=\\\"auto\\\">&nbsp;&uuml;ber das Concentrix International Mobility Program<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"3\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"8\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Mitarbeiterevents<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"3\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"9\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Kostenloses Fitnessstudio, Well-Being-Aktivit&auml;ten und&nbsp;<\/span><strong><span data-contrast=\\\"auto\\\">Dachkino mit Blick auf die Akropolis<\/span><\/strong><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"3\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"10\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Gemeinsame Mittagspausen in unserem&nbsp;<\/span><strong><span data-contrast=\\\"auto\\\">neuen Restaurant<\/span><\/strong><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<p><span data-contrast=\\\"auto\\\">Du&nbsp;teilst<\/span><span data-contrast=\\\"auto\\\">&nbsp;unsere Werte&nbsp;<\/span><strong><span data-contrast=\\\"auto\\\">Anerkennung, Integrit&auml;t, Zusammenhalt und Engagement<\/span><\/strong><span data-contrast=\\\"auto\\\">&nbsp;und&nbsp;<\/span><span data-contrast=\\\"auto\\\">m&ouml;chtest<\/span><span data-contrast=\\\"auto\\\">&nbsp;gemeinsam mit uns den &bdquo;Wow-Effekt&ldquo; schaffen? Entscheidend ist weniger&nbsp;<\/span><span data-contrast=\\\"auto\\\">dein<\/span><span data-contrast=\\\"auto\\\">&nbsp;Lebenslauf als vielmehr&nbsp;<\/span><span data-contrast=\\\"auto\\\">deine<\/span><span data-contrast=\\\"auto\\\">&nbsp;<\/span><strong><span data-contrast=\\\"auto\\\">Motivation und Pers&ouml;nlichkeit<\/span><\/strong><span data-contrast=\\\"auto\\\">, die&nbsp;<\/span><span data-contrast=\\\"auto\\\">dich<\/span><span data-contrast=\\\"auto\\\">&nbsp;zu einem wertvollen Teil unserer offenen Community machen.<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><em><span data-contrast=\\\"auto\\\">Bitte&nbsp;<\/span><\/em><em><span data-contrast=\\\"auto\\\">beachte:<\/span><\/em><em><span data-contrast=\\\"auto\\\">&nbsp;Nicht-EU-B&uuml;rger ben&ouml;tigen eine g&uuml;ltige Arbeitserlaubnis f&uuml;r Griechenland.<\/span><\/em><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><strong><span data-contrast=\\\"auto\\\">Concentrix Griechenland<\/span><\/strong><span data-contrast=\\\"auto\\\">&nbsp;ist ein Arbeitgeber der Chancengleichheit.<\/span>&nbsp;<br \/><span data-contrast=\\\"auto\\\">Vielfalt wird als zentrale St&auml;rke betrachtet &ndash; unabh&auml;ngig von Geschlecht, Alter, Religion, ethnischer Herkunft oder anderen gesetzlich gesch&uuml;tzten Merkmalen.<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\",\"ats_external_id\":\"GR-298\",\"location\":\"Athens\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-19T13:11:40.651+03:00\",\"created_at\":\"2026-01-28T13:10:04.545+02:00\",\"latitude\":\"37.9838096\",\"longitude\":\"23.7275388\",\"landing_page_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yOTg?\",\"apply_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yOTg\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":\"banking\",\"contract_type\":\"permanent\",\"locale\":\"en\",\"remote_type\":\"wfh_flexible\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-greece\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"1\",\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"1\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":\"1\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"165\",\"campaign_id\":\"584\",\"campaign_title\":\"VF \/Portuguese\/WAH\",\"campaign_type\":\"job_application\",\"job_title\":\"E-Commerce Advisor with Portuguese for Timberland, Vans, The North Face, Eastpack, Kipling, Napapijri\",\"street\":null,\"address\":null,\"city\":\"Remote\",\"state\":null,\"postal_code\":\"\",\"region\":\"Remote\",\"country\":\"Bulgaria\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p data-pm-slice=\\\"1 1 []\\\">It's fun to work in a company where people truly BELIEVE in what they are doing!<\/p>\\n<p><em><strong>We're committed to bringing passion and customer focus to the business.<\/strong><\/em><\/p>\\n<p>Concentrix Bulgaria is now looking for a number of dynamic and self-motivated Customer Advisors to join our exciting new project!<\/p>\\n<p>VF is the global company behind some of the world&rsquo;s leading lifestyle brands including household names such as, Timberland, The North Face, Napapijri, Lee, Wrangler, Vans Eastpak and Kipling. Our aim is to consistently deliver world class customer service and we never lose sight of our goal - our customers are the focus of everything we do here! From email to phone in a multitude of languages, we&rsquo;re on hand to offer care to all our customers to make sure they have a fun and enjoyable shopping experience with us. We&rsquo;re an energetic, innovative and forward thinking team who are always looking for new ideas to delight and wow our customers.&nbsp;<\/p>\\n<p><strong>The Customer Advisor is required to:<\/strong><\/p>\\n<ul>\\n<li>Be proficient (verbal &amp; written) in Portuguese and English<\/li>\\n<li>Be able to represent our client&rsquo;s brands and deliver outstanding customer service with clarity, passion and enthusiasm<\/li>\\n<li>Be flexible to meet the changing needs and varying deadlines of our business<\/li>\\n<li>Be able to work to customer service measures, metrics and KPIs within a service targeted environment.<\/li>\\n<li>Hold a High-school or University degree<\/li>\\n<li>Possess excellent computer literacy<\/li>\\n<li>Have previous experience in a customer service environment, preferably telephone based.<\/li>\\n<\/ul>\\n<p><strong>Main responsibilities:&nbsp;<\/strong><\/p>\\n<ul>\\n<li>Communicating with customers by telephone, email and online to provide outstanding service<\/li>\\n<li>Building a rapport with customers to help them with enquiries including; order taking, product information, tracking deliveries, returns, sizing and quality queries<\/li>\\n<li>Discussing new products and managing multiple tasks to promptly resolve customer queries<\/li>\\n<li>Identifying ways to improve processes in order to improve sales, brand loyalty and the customer service and experience<\/li>\\n<li>Updating our systems with information and helping marketing, retail and other teams to further improve customer service and satisfaction.<\/li>\\n<\/ul>\\n<p><strong>What can you expect from us:<\/strong><\/p>\\n<ul>\\n<li>Full-time role&nbsp;<\/li>\\n<li>Competitive salary with monthly performance-based bonuses<\/li>\\n<li>Convenient office location, close to bus stations and the metro<\/li>\\n<li>Comprehensive initial training and onboarding (fully paid by us)<\/li>\\n<li>Continuous training and upskilling programs through Concentrix University<\/li>\\n<li>Professional Development and Career Navigation programs to map out the steps in your desired development<\/li>\\n<li>Health and Wellbeing initiatives<\/li>\\n<li>Relocation support if needed (accommodation and travel expenses)<\/li>\\n<li>Part of the additional benefits are Health and Life Insurance, Multisport card, Transport allowance, Bonus for important life events, Additional paid leave for education, Corporate discounts, Company events, and many more!<\/li>\\n<\/ul>\\n<p><strong>That's just the beginning. Send us your CV now to open the door to the new career opportunities ahead of you!<\/strong><\/p>\\n<p><strong>We&rsquo;re looking forward to meeting you!<\/strong><\/p>\\n<p><em>You appreciate our values of recognition, integrity, unity, and commitment, and you are eager to create the \\\"wow\\\" too. More than your background, it is your motivation and your personality that will make you part of our fun-loving community.<\/em><\/p>\\n<p><em>Please note that non-EU residents must have a valid work permit in Bulgaria to be considered for employment.<\/em><\/p>\\n<p><strong><em>Concentrix<\/em><\/strong><strong> <em>Bulgaria is an equal-opportunity employer.<\/em><\/strong><\/p>\\n<p><strong><em>Concentrix considers diversity a fundamental resource and offers everyone accesses to employment opportunities, regardless of gender, age, religion, ethnicity, or any other classification protected by applicable national laws.<\/em><\/strong><\/p>\\n<p data-pm-slice=\\\"1 1 []\\\">Know someone perfect for this role? Refer a friend and earn an exciting reward when they join our team!<\/p>\\n<p><a href=\\\"..\/..\/..\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMDc\\\">External Referral Program - Bulgaria<\/a><\/p>\\n<p>&nbsp;<\/p>\",\"ats_external_id\":\"BG-584\",\"location\":\"Remote, Remote\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-09-21T12:19:27.526+03:00\",\"created_at\":\"2026-01-28T12:02:16.330+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81ODQ?\",\"apply_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81ODQ\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-bulgaria\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":\"1\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"1299\",\"campaign_id\":\"13790\",\"campaign_title\":\"Specialist, Sales Support R1696906\",\"campaign_type\":\"job_application\",\"job_title\":\"Specialist, Sales support- Bilingual\",\"street\":\"COL Bogota - Cra. 15 #77-50\",\"address\":\"COL Bogota - Cra. 15 #77-50\",\"city\":\"Bogota\",\"state\":null,\"postal_code\":\"\u00a0110221\",\"region\":null,\"country\":\"Colombia\",\"short_description\":\"The Sales Support Specialist provides support to the internal and external sales team by relieving them of administrative or related work. 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Join our team of #GameChangers in Athens and bring out your communications skills<\/p>\\n<div>\\n<div><strong>Why join us<\/strong><\/div>\\n<\/div>\\n<div>\\n<div>Are you passionate about delivering exceptional customer experiences and helping clients manage their accounts, payments, and financial needs? Join our dynamic, multicultural team of #GameChangers at Concentrix Greece and put your German communication skills to work in a fast-paced, international environment.<\/div>\\n<div>&nbsp;<\/div>\\n<\/div>\\n<div>\\n<div>No two days will be the same as you&rsquo;ll provide valuable and memorable experiences to a wide range of customers for some of the world&rsquo;s best brands.<\/div>\\n<\/div>\\n<div>\\n<div>&nbsp;<\/div>\\n<div><strong>What you&rsquo;ll be doing:<\/strong><\/div>\\n<\/div>\\n<ul>\\n<li>Handle inbound and outbound calls to existing customers and leads as part of sales and service campaigns<\/li>\\n<li>Advise customers on suitable product upgrades and financial solutions<\/li>\\n<li>Perform calls &nbsp;ensuring compliant communication.<\/li>\\n<li>Execute product upgrades and support customers through the decision process<\/li>\\n<li>Contact prospective customers to complete pending application steps and confirm commitment<\/li>\\n<li>Support additional sales or telemarketing activities as required<\/li>\\n<li>Meet personal and team performance targets including call handling quotas<\/li>\\n<li>Maintain records of customer interactions, process accounts, and file documents accurately<\/li>\\n<li>Follow communication procedures, guidelines, and internal policies consistently<\/li>\\n<\/ul>\\n<div>\\n<div><strong>Requirements:<\/strong><\/div>\\n<\/div>\\n<ul>\\n<li>\\n<div>Fluent in&nbsp;<strong>German<\/strong><\/div>\\n<\/li>\\n<li>Proven customer support experience or experience as a client service representative<\/li>\\n<li>\\n<div>Strong focus on customer needs and understanding of how customers can behave<\/div>\\n<\/li>\\n<li>\\n<div>Clear and professional communication skills, problem-solving and active listening skills<\/div>\\n<\/li>\\n<li>\\n<div>Excellent written communication skills<\/div>\\n<\/li>\\n<li>\\n<div>Ability to multitask, prioritize, and thrive in a fast-paced and target-driven environment<\/div>\\n<\/li>\\n<li>\\n<div>Sense of ownership and pride in your performance and its impact on the company&rsquo;s success<\/div>\\n<\/li>\\n<\/ul>\\n<div>\\n<div><strong>What we offer:<\/strong><\/div>\\n<\/div>\\n<ul>\\n<li>Full Relocation Support (including flights, accommodation &amp; transportation)<\/li>\\n<li>\\n<div>Indefinite contract<\/div>\\n<\/li>\\n<li>\\n<div>Competitive remuneration package (14 Salaries\/year)<\/div>\\n<\/li>\\n<li>\\n<div>10% monthly performance bonus<\/div>\\n<\/li>\\n<li>\\n<div>Daily meal voucher in Up Hellas Mastercard<\/div>\\n<\/li>\\n<li>\\n<div>Private health insurance + Dental Care<\/div>\\n<\/li>\\n<li>\\n<div>Opportunities for international Career through the Concentrix International Mobility program<\/div>\\n<\/li>\\n<li>\\n<div>Employee events<\/div>\\n<\/li>\\n<li>\\n<div>Free gym, well-being activities, and a rooftop cinema with Acropolis views<\/div>\\n<\/li>\\n<li>\\n<div>Enjoy with your co-workers your lunch break at our new Restaurant<\/div>\\n<\/li>\\n<\/ul>\\n<p>You appreciate our values of recognition, integrity, unity, and commitment, and you are eager to create the \\\"wow\\\" too. More than your background, it is your motivation and your personality that will make you part of our fun-loving community.<\/p>\\n<p>Please note that non-EU residents must have a valid work permit in Greece to be considered for employment.<\/p>\\n<p><em><strong>Concentrix<\/strong><\/em>&nbsp;<em><strong>Greece is an equal-opportunity employer,<\/strong><\/em><\/p>\\n<p><em><strong>Concentrix considers diversity a fundamental resource and offers everyone accesses to employment opportunities, regardless of gender, age, religion, ethnicity, or any other classification protected by applicable national laws.<\/strong><\/em><\/p>\",\"ats_external_id\":\"GR-297\",\"location\":\"Athens\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-19T13:17:02.343+03:00\",\"created_at\":\"2026-01-23T16:59:04.142+02:00\",\"latitude\":\"37.9838096\",\"longitude\":\"23.7275388\",\"landing_page_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yOTc?\",\"apply_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yOTc\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":\"banking\",\"contract_type\":\"permanent\",\"locale\":\"en\",\"remote_type\":\"wfh_flexible\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-greece\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"1\",\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"1\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":\"1\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"272\",\"campaign_id\":\"296\",\"campaign_title\":\"German | Customer Service | Athens | Customer Success Advisor\",\"campaign_type\":\"job_application\",\"job_title\":\"German speaking Customer Success Advisor \u2013 Cycling And E-Bike Products \",\"street\":\"\",\"address\":\"\",\"city\":\"Athens\",\"state\":null,\"postal_code\":null,\"region\":null,\"country\":\"Greece\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p>We are looking for a Customer Success Advisor&nbsp;to provide expert support to cycling enthusiasts and customers in our growing e-bike and bicycle business. Join our team of <strong data-start=\\\"264\\\" data-end=\\\"291\\\">#GameChangers<\/strong>&nbsp;and put your communication skills to work while helping riders choose the right products and complete their orders.<\/p>\\n<div>\\n<div><strong>Why join us<\/strong><\/div>\\n<\/div>\\n<div>\\n<div>Are you passionate about delivering a unique customer experience and have a natural drive to help people? Then join our fun-loving, multicultural team of #GameChangers at Concentrix Greece and use your communications skills in&nbsp;<strong>German<\/strong>.<\/div>\\n<div>&nbsp;<\/div>\\n<\/div>\\n<div>\\n<div>No two days will be the same as you&rsquo;ll provide valuable and memorable experiences to a wide range of customers for some of the world&rsquo;s best brands.<\/div>\\n<\/div>\\n<div>\\n<div>&nbsp;<\/div>\\n<div><strong>What you&rsquo;ll be doing:<\/strong><\/div>\\n<\/div>\\n<ul>\\n<li>\\n<div>Manage inbound calls, emails, or live chats<\/div>\\n<\/li>\\n<li>\\n<div>Identify and assess customers&rsquo; needs to achieve satisfaction<\/div>\\n<\/li>\\n<li>\\n<div>Build sustainable relationships of trust through open and interactive communication<\/div>\\n<\/li>\\n<li>\\n<div>Provide accurate, valid, and complete information by using the right methods\/tools<\/div>\\n<\/li>\\n<li>\\n<div>Meet personal\/customer service team targets and call-handling quotas<\/div>\\n<\/li>\\n<li>\\n<div>Keep records of customer interactions, process customer accounts, and file documents<\/div>\\n<\/li>\\n<li>\\n<div>Follow communication procedures, guidelines, and policies<\/div>\\n<\/li>\\n<\/ul>\\n<div>\\n<div><strong>Requirements:<\/strong><\/div>\\n<\/div>\\n<ul>\\n<li>\\n<div>Fluent in&nbsp;<strong>German<\/strong><\/div>\\n<\/li>\\n<li>Good Level of English<\/li>\\n<li>Sports enthusiast; active cycling is a plus<\/li>\\n<li>\\n<div>Strong focus on customer needs and understanding of how customers can behave<\/div>\\n<\/li>\\n<li>\\n<div>Strong communication, problem-solving and active listening skills<\/div>\\n<\/li>\\n<li>\\n<div>Strong written skills<\/div>\\n<\/li>\\n<li>\\n<div>Ability to multitask, prioritize, and thrive in a fast-paced and target-driven environment<\/div>\\n<\/li>\\n<li>\\n<div>Sense of ownership and pride in your performance and its impact on the company&rsquo;s success<\/div>\\n<\/li>\\n<\/ul>\\n<div>\\n<div><strong>What we offer:<\/strong><\/div>\\n<\/div>\\n<ul>\\n<li>Full Relocation Support (including flights, accommodation &amp; transportation)<\/li>\\n<li>\\n<div>Indefinite contract<\/div>\\n<\/li>\\n<li>\\n<div>Competitive remuneration package (14 Salaries\/year)<\/div>\\n<\/li>\\n<li>\\n<div>10% monthly performance bonus<\/div>\\n<\/li>\\n<li>\\n<div>Daily meal voucher in Up Hellas Mastercard<\/div>\\n<\/li>\\n<li>\\n<div>Private health insurance + Dental Care<\/div>\\n<\/li>\\n<li>\\n<div>Opportunities for international Career through the Concentrix International Mobility program<\/div>\\n<\/li>\\n<li>\\n<div>Employee events<\/div>\\n<\/li>\\n<li>\\n<div>Free gym, well-being activities, and a rooftop cinema with Acropolis views<\/div>\\n<\/li>\\n<li>\\n<div>Enjoy with your co-workers your lunch break at our new Restaurant<\/div>\\n<\/li>\\n<\/ul>\\n<p>You appreciate our values of recognition, integrity, unity, and commitment, and you are eager to create the \\\"wow\\\" too. More than your background, it is your motivation and your personality that will make you part of our fun-loving community.<\/p>\\n<p>Please note that non-EU residents must have a valid work permit in Greece to be considered for employment.<\/p>\\n<p><em><strong>Concentrix<\/strong><\/em>&nbsp;<em><strong>Greece is an equal-opportunity employer,<\/strong><\/em><\/p>\\n<p><em><strong>Concentrix considers diversity a fundamental resource and offers everyone accesses to employment opportunities, regardless of gender, age, religion, ethnicity, or any other classification protected by applicable national laws.<\/strong><\/em><\/p>\",\"ats_external_id\":\"GR-296\",\"location\":\"Athens\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-19T13:16:42.870+03:00\",\"created_at\":\"2026-01-23T16:38:36.933+02:00\",\"latitude\":\"37.9838096\",\"longitude\":\"23.7275388\",\"landing_page_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yOTY?\",\"apply_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yOTY\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":\"wfh_flexible\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-greece\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"1\",\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"1\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":\"1\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"273\",\"campaign_id\":\"295\",\"campaign_title\":\"German | Customer Service | Remote | Customer Care Consultant\",\"campaign_type\":\"job_application\",\"job_title\":\"German Speaking Customer Care Consultant (Fully Remote)\",\"street\":null,\"address\":null,\"city\":\"Remote\",\"state\":null,\"postal_code\":\"11743\",\"region\":\"Greece\",\"country\":\"Greece\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p>We are looking for a <strong>Customer Care Consultant<\/strong>&nbsp;to provide expert support to clients in a fast-paced e-commerce and tech environment. Join our team of #GameChangers in <strong>Athens<\/strong> and bring out your communications skills<\/p>\\n<div>\\n<div><strong>Why join us<\/strong><\/div>\\n<\/div>\\n<div>\\n<div>Are you passionate about creating outstanding customer experiences and helping shoppers find the solutions they need? Join our fun-loving, multicultural team of #GameChangers at Concentrix Greece and use your communications skills in <strong>German<\/strong>.<\/div>\\n<div>&nbsp;<\/div>\\n<\/div>\\n<div>\\n<div>No two days will be the same as you&rsquo;ll provide valuable and memorable experiences to a wide range of customers for some of the world&rsquo;s best brands.<\/div>\\n<\/div>\\n<div>\\n<div>&nbsp;<\/div>\\n<div><strong>What you&rsquo;ll be doing:<\/strong><\/div>\\n<\/div>\\n<ul>\\n<li>Handle incoming calls and chat interactions professionally and efficiently<\/li>\\n<li>Identify and assess customers&rsquo; needs to ensure high satisfaction levels<\/li>\\n<li>Build trust-based relationships through open, interactive communication<\/li>\\n<li>Provide accurate, complete, and timely information using the right tools and methods<\/li>\\n<li>Meet personal and team performance targets including call handling quotas<\/li>\\n<li>Maintain records of customer interactions, process accounts, and file documents accurately<\/li>\\n<li>Follow communication procedures, guidelines, and internal policies consistently<\/li>\\n<\/ul>\\n<div>\\n<div><strong>Requirements:<\/strong><\/div>\\n<\/div>\\n<ul>\\n<li>\\n<div>Fluent in&nbsp;<strong>German<\/strong><\/div>\\n<\/li>\\n<li>Proven customer support experience or experience as a client service representative<\/li>\\n<li>\\n<div>Strong focus on customer needs and understanding of how customers can behave<\/div>\\n<\/li>\\n<li>\\n<div>Clear and professional communication skills, problem-solving and active listening skills<\/div>\\n<\/li>\\n<li>\\n<div>Excellent written communication skills<\/div>\\n<\/li>\\n<li>\\n<div>Ability to multitask, prioritize, and thrive in a fast-paced and target-driven environment<\/div>\\n<\/li>\\n<li>\\n<div>Sense of ownership and pride in your performance and its impact on the company&rsquo;s success<\/div>\\n<\/li>\\n<\/ul>\\n<div>\\n<div><strong>What we offer:<\/strong><\/div>\\n<\/div>\\n<ul>\\n<li>100% work from home (anywhere in Greece)<\/li>\\n<li>\\n<div>Indefinite contract<\/div>\\n<\/li>\\n<li>\\n<div>Competitive remuneration package (14 Salaries\/year)<\/div>\\n<\/li>\\n<li>\\n<div>10% monthly performance bonus<\/div>\\n<\/li>\\n<li>\\n<div>Daily meal voucher in Up Hellas Mastercard<\/div>\\n<\/li>\\n<li>\\n<div>Private health insurance + Dental Care<\/div>\\n<\/li>\\n<li>\\n<div>Opportunities for international Career through the Concentrix International Mobility program<\/div>\\n<\/li>\\n<li>\\n<div>Employee events<\/div>\\n<\/li>\\n<li>\\n<div>Free gym, well-being activities, and a rooftop cinema with Acropolis views<\/div>\\n<\/li>\\n<li>\\n<div>Enjoy with your co-workers your lunch break at our new Restaurant<\/div>\\n<\/li>\\n<\/ul>\\n<p>You appreciate our values of recognition, integrity, unity, and commitment, and you are eager to create the \\\"wow\\\" too. More than your background, it is your motivation and your personality that will make you part of our fun-loving community.<\/p>\\n<p>Please note that non-EU residents must have a valid work permit in Greece to be considered for employment.<\/p>\\n<p><em><strong>Concentrix<\/strong><\/em>&nbsp;<em><strong>Greece is an equal-opportunity employer,<\/strong><\/em><\/p>\\n<p><em><strong>Concentrix considers diversity a fundamental resource and offers everyone accesses to employment opportunities, regardless of gender, age, religion, ethnicity, or any other classification protected by applicable national laws.<\/strong><\/em><\/p>\",\"ats_external_id\":\"GR-295\",\"location\":\"Remote, Greece\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-21T02:59:04.667+03:00\",\"created_at\":\"2026-01-23T16:26:07.940+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yOTU?\",\"apply_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yOTU\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-greece\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"1\",\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"1\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":\"1\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"274\",\"campaign_id\":\"294\",\"campaign_title\":\"German | Customer Service | Athens | Client Banking Specialist\",\"campaign_type\":\"job_application\",\"job_title\":\"German Speaking Client Banking Specialist\",\"street\":\"\",\"address\":\"\",\"city\":\"Athens\",\"state\":null,\"postal_code\":null,\"region\":null,\"country\":\"Greece\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p>We are recruiting Client Banking Specialist to provide expert support to clients in the <strong data-start=\\\"233\\\" data-end=\\\"262\\\">financial services sector.<\/strong> Join our team of #GameChangers in <strong>Athens<\/strong> and bring out your communications skills<\/p>\\n<div>\\n<div><strong>Why join us<\/strong><\/div>\\n<\/div>\\n<div>\\n<div>Are you passionate about delivering a unique customer experiences and helping clients achieve their financial goals? Join our fun-loving, multicultural team of #GameChangers at Concentrix Greece and use your communications skills in&nbsp;<strong>German<\/strong>.<\/div>\\n<div>&nbsp;<\/div>\\n<\/div>\\n<div>\\n<div>No two days will be the same as you&rsquo;ll provide valuable and memorable experiences to a wide range of customers for some of the world&rsquo;s best brands.<\/div>\\n<\/div>\\n<div>\\n<div>&nbsp;<\/div>\\n<div><strong>What you&rsquo;ll be doing:<\/strong><\/div>\\n<\/div>\\n<ul>\\n<li>Handle customer interactions via phone, chat, and email related to banking products and services<\/li>\\n<li>Support clients with daily banking operations (accounts, cards, payments, online banking)<\/li>\\n<li>Provide accurate, secure, and compliant information in line with banking regulations<\/li>\\n<li>Deliver a high-quality customer experience and build trust-based client relationships<\/li>\\n<li>Meet service quality and productivity targets<\/li>\\n<li>Document interactions and maintain accurate customer records<\/li>\\n<li>Ensure strict confidentiality and data protection when handling financial information<\/li>\\n<\/ul>\\n<div>\\n<div><strong>Requirements:<\/strong><\/div>\\n<\/div>\\n<ul>\\n<li>\\n<div>Fluent in&nbsp;<strong>German<\/strong><\/div>\\n<\/li>\\n<li>Intermediate English level<\/li>\\n<li>Proven customer support experience or experience as a client service representative<\/li>\\n<li>\\n<div>Strong focus on customer needs and understanding of how customers can behave<\/div>\\n<\/li>\\n<li>\\n<div>Clear and professional communication skills, problem-solving and active listening skills<\/div>\\n<\/li>\\n<li>\\n<div>Excellent written communication skills<\/div>\\n<\/li>\\n<li>\\n<div>Ability to multitask, prioritize, and thrive in a fast-paced and target-driven environment<\/div>\\n<\/li>\\n<li>\\n<div>Sense of ownership and pride in your performance and its impact on the company&rsquo;s success<\/div>\\n<\/li>\\n<\/ul>\\n<div>\\n<div><strong>What we offer:<\/strong><\/div>\\n<\/div>\\n<ul>\\n<li>\\n<div>Full Relocation Support (including flights, accommodation &amp; transportation)<\/div>\\n<\/li>\\n<li>\\n<div>Indefinite contract<\/div>\\n<\/li>\\n<li>\\n<div>Competitive remuneration package (14 Salaries\/year)<\/div>\\n<\/li>\\n<li>\\n<div>10% monthly performance bonus<\/div>\\n<\/li>\\n<li>\\n<div>Daily meal voucher in Up Hellas Mastercard<\/div>\\n<\/li>\\n<li>\\n<div>Private health insurance + Dental Care<\/div>\\n<\/li>\\n<li>\\n<div>Opportunities for international Career through the Concentrix International Mobility program<\/div>\\n<\/li>\\n<li>\\n<div>Employee events<\/div>\\n<\/li>\\n<li>\\n<div>Free gym, well-being activities, and a rooftop cinema with Acropolis views<\/div>\\n<\/li>\\n<li>\\n<div>Enjoy with your co-workers your lunch break at our new Restaurant<\/div>\\n<\/li>\\n<\/ul>\\n<p>You appreciate our values of recognition, integrity, unity, and commitment, and you are eager to create the \\\"wow\\\" too. More than your background, it is your motivation and your personality that will make you part of our fun-loving community.<\/p>\\n<p>Please note that non-EU residents must have a valid work permit in Greece to be considered for employment.<\/p>\\n<p><em><strong>Concentrix<\/strong><\/em>&nbsp;<em><strong>Greece is an equal-opportunity employer,<\/strong><\/em><\/p>\\n<p><em><strong>Concentrix considers diversity a fundamental resource and offers everyone accesses to employment opportunities, regardless of gender, age, religion, ethnicity, or any other classification protected by applicable national laws.<\/strong><\/em><\/p>\",\"ats_external_id\":\"GR-294\",\"location\":\"Athens\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-19T13:15:45.425+03:00\",\"created_at\":\"2026-01-23T16:01:38.948+02:00\",\"latitude\":\"37.9838096\",\"longitude\":\"23.7275388\",\"landing_page_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yOTQ?\",\"apply_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yOTQ\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":\"banking\",\"contract_type\":\"permanent\",\"locale\":\"en\",\"remote_type\":\"wfh_flexible\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-greece\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"1\",\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"1\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":\"1\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"1464\",\"campaign_id\":\"51\",\"campaign_title\":\"GTM - Customer Service Representative (Bilingual: German\/English) - Amman\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Advisor (German\/English) - Amman\",\"street\":null,\"address\":null,\"city\":\"Amman\",\"state\":\"Amman Governorate\",\"postal_code\":null,\"region\":\"Amman\",\"country\":\"Jordan\",\"short_description\":\"Join Concentrix Team today!\",\"long_description\":\"<div data-olk-copy-source=\\\"MailCompose\\\"><strong>Job Description<\/strong><\/div>\\n<div>Essential Functions\/Core Responsibilities<\/div>\\n<div>&bull; Ensure service delivered to our customers meets contractual Key Performance Indicator (&lsquo;KPIs&rsquo;)<\/div>\\n<div>&nbsp;<\/div>\\n<div>&bull; Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/div>\\n<div>&nbsp;<\/div>\\n<div>&bull; Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/div>\\n<div>&nbsp;<\/div>\\n<div>&bull; Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/div>\\n<div>&nbsp;<\/div>\\n<div>&bull; Maintain basic knowledge of client products and\/or services<\/div>\\n<div>&nbsp;<\/div>\\n<div>&bull; Prepare complete and accurate work including appropriately notating accounts as required<\/div>\\n<div>&nbsp;<\/div>\\n<div>&bull; Participate in activities designed to improve customer satisfaction and business performance<\/div>\\n<div>&nbsp;<\/div>\\n<div>&bull; Offer additional products and\/or services<\/div>\\n<div>&nbsp;<\/div>\\n<div>&bull; Track, document and retrieve information in call tracking database&nbsp; &nbsp;<\/div>\\n<div>&nbsp;<\/div>\\n<div>&bull; Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/div>\\n<div>&nbsp;<\/div>\\n<div>&nbsp;<\/div>\\n<div><strong>Candidate Profile<\/strong><\/div>\\n<ul>\\n<li>Bachelor's degree or diploma in any related field<\/li>\\n<li>Three to six months of relevant experience preferred<\/li>\\n<li>Proficient or bilingual in German and English &nbsp;<\/li>\\n<li>Strong computer navigation skills and PC Knowledge, Courteous with strong customer service orientation<\/li>\\n<li>Ability to effectively communicate, both written and verbally<\/li>\\n<li>Dependable with strong attention to detail<\/li>\\n<li>Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly<\/li>\\n<li>Tolerance for repetitive work in a fast-paced, high production work environment<\/li>\\n<li>Ability to work as a team member, as well as independently<\/li>\\n<li>Demonstrate patience in all customer contact situations, including maintaining a pleasant and professional tone and manner<\/li>\\n<li>Ability to rotate shifts, as needed<\/li>\\n<li>Based on location and\/or program, additional experience\/skills may be required<\/li>\\n<\/ul>\\n<div>&nbsp;<\/div>\\n<div>Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.<\/div>\",\"ats_external_id\":\"JO-51\",\"location\":\"Amman, Amman\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-21T03:59:18.359+04:00\",\"created_at\":\"2026-01-22T23:39:41.056+04:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-met2.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81MQ?\",\"apply_url\":\"https:\/\/concentrix-met2.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81MQ\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-met2\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"1\",\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":\"1\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"1465\",\"campaign_id\":\"50\",\"campaign_title\":\"GTM - Customer Service Representative (Bilingual: French\/English) - Amman \",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Advisor (French\/English) - Amman\",\"street\":null,\"address\":null,\"city\":\"Amman\",\"state\":\"Amman Governorate\",\"postal_code\":null,\"region\":\"Amman\",\"country\":\"Jordan\",\"short_description\":\"Join Concentrix Team today!\",\"long_description\":\"<div data-olk-copy-source=\\\"MailCompose\\\"><strong>Job Description<\/strong><\/div>\\n<div>Essential Functions\/Core Responsibilities<\/div>\\n<div>&bull; Ensure service delivered to our customers meets contractual Key Performance Indicator (&lsquo;KPIs&rsquo;)<\/div>\\n<div>&nbsp;<\/div>\\n<div>&bull; Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/div>\\n<div>&nbsp;<\/div>\\n<div>&bull; Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/div>\\n<div>&nbsp;<\/div>\\n<div>&bull; Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/div>\\n<div>&nbsp;<\/div>\\n<div>&bull; Maintain basic knowledge of client products and\/or services<\/div>\\n<div>&nbsp;<\/div>\\n<div>&bull; Prepare complete and accurate work including appropriately notating accounts as required<\/div>\\n<div>&nbsp;<\/div>\\n<div>&bull; Participate in activities designed to improve customer satisfaction and business performance<\/div>\\n<div>&nbsp;<\/div>\\n<div>&bull; Offer additional products and\/or services<\/div>\\n<div>&nbsp;<\/div>\\n<div>&bull; Track, document and retrieve information in call tracking database&nbsp; &nbsp;<\/div>\\n<div>&nbsp;<\/div>\\n<div>&bull; Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/div>\\n<div>&nbsp;<\/div>\\n<div>&nbsp;<\/div>\\n<div><strong>Candidate Profile<\/strong><\/div>\\n<ul>\\n<li>Bachelor's degree or diploma in any related field<\/li>\\n<li>0-2 years of relevant experience<\/li>\\n<li>Proficient or bilingual in French and English &nbsp;<\/li>\\n<li>Strong computer navigation skills and PC Knowledge, Courteous with strong customer service orientation<\/li>\\n<li>Ability to effectively communicate, both written and verbally<\/li>\\n<li>Dependable with strong attention to detail<\/li>\\n<li>Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly<\/li>\\n<li>Tolerance for repetitive work in a fast-paced, high production work environment<\/li>\\n<li>Ability to work as a team member, as well as independently<\/li>\\n<li>Demonstrate patience in all customer contact situations, including maintaining a pleasant and professional tone and manner<\/li>\\n<li>Ability to rotate shifts, as needed<\/li>\\n<li>Based on location and\/or program, additional experience\/skills may be required<\/li>\\n<\/ul>\\n<div>&nbsp;<\/div>\\n<div>Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.<\/div>\",\"ats_external_id\":\"JO-50\",\"location\":\"Amman, Amman\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-20T03:59:19.728+04:00\",\"created_at\":\"2026-01-22T23:37:55.426+04:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-met2.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81MA?\",\"apply_url\":\"https:\/\/concentrix-met2.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81MA\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-met2\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"1\",\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":\"1\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"1466\",\"campaign_id\":\"49\",\"campaign_title\":\"GTM - Content Moderator Advisor - Irbid\",\"campaign_type\":\"job_application\",\"job_title\":\"Content Moderator Advisor - Irbid\",\"street\":null,\"address\":null,\"city\":\"Irbid\",\"state\":\"Irbid Governorate\",\"postal_code\":null,\"region\":\"Irbid\",\"country\":\"Jordan\",\"short_description\":\"Join Concentrix Team today!\",\"long_description\":\"<div data-olk-copy-source=\\\"MailCompose\\\"><strong>Job Description<\/strong><\/div>\\n<div><strong>The Job in Summary<\/strong><\/div>\\n<div>&nbsp;<\/div>\\n<div>The content moderator is mainly responsible to ensure that related content is placed in the right category and does not include any illegal items in alignment with the client&rsquo;s requirements and Concentrix business strategies.<\/div>\\n<div>&nbsp;<\/div>\\n<div><strong>What is Required from You?<\/strong><\/div>\\n<div>&nbsp;<\/div>\\n<div>Evaluate online content in conjunction with relevant policies and procedures.<\/div>\\n<div>Process and review accounts that have been flagged for review due to having potentially sensitive content to ensure that there are no violations of policies.<\/div>\\n<div>Visually navigate and review images, videos, accounts, and text-based content through published policies, procedures, and regulatory requirements while dealing with highly sensitive and explicit content on daily basis.<\/div>\\n<div>Escalate violations of client policies using internal tools when needed.<\/div>\\n<div>Maintain a high level of quality in each case.<\/div>\\n<div>Achieve monthly KPI&rsquo;s including productivity as part of daily workflow.<\/div>\\n<div>&nbsp;<\/div>\\n<div><strong>What Is The Qualification You Should Have?<\/strong><\/div>\\n<ul>\\n<li>0-2 years of relevant experience preferably in customer service\/ call center.<\/li>\\n<li>Bachelor or Diploma degree in any related field.<\/li>\\n<li>Basic to Intermediate English language (B1).<\/li>\\n<li>Basic knowledge in Microsoft office packages.<\/li>\\n<li>Aware of customer service platforms and tools.<\/li>\\n<\/ul>\\n<div><strong>Our Working Condition?<\/strong><\/div>\\n<div>&nbsp;<\/div>\\n<div>Work from Office<\/div>\\n<div>Shifts Based including Weekends and Public Holidays<\/div>\\n<div>&nbsp;<\/div>\\n<div><strong>Why Concentrix?<\/strong><\/div>\\n<div>&nbsp;<\/div>\\n<div>We keep investing in our culture with our people in mind through competitive with additional benefits depending on the role, Paid training and coaching and Discounts, Vouchers and Offers at our partners.<\/div>\\n<div>We are building an authentic workplace where everyone can develop themselves at their own pace.<\/div>\\n<div>We aim to empower our Game-Changers to do their best work in flexible environment.<\/div>\\n<div>We keep learning from each other to provide more value to our people.<\/div>\\n<div>&nbsp;<\/div>\\n<div>&nbsp;<\/div>\\n<div>If you think you have what it takes to join our great team and help build our customer brand, hop on and Apply Now! \u2705<\/div>\",\"ats_external_id\":\"JO-49\",\"location\":\"Irbid, Irbid\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-21T03:59:18.350+04:00\",\"created_at\":\"2026-01-22T23:35:01.004+04:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-met2.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80OQ?\",\"apply_url\":\"https:\/\/concentrix-met2.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80OQ\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-met2\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"1\",\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":\"1\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"1467\",\"campaign_id\":\"47\",\"campaign_title\":\"GTM - Customer Service Representative (Bilingual: Turkish\/English) - Amman\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Advisor (Turkish\/English) - Amman\",\"street\":null,\"address\":null,\"city\":\"Amman\",\"state\":\"Amman Governorate\",\"postal_code\":null,\"region\":\"Amman\",\"country\":\"Jordan\",\"short_description\":\"Join Concentrix Team today!\",\"long_description\":\"<div data-olk-copy-source=\\\"MailCompose\\\"><strong>Job Description<\/strong><\/div>\\n<div>Essential Functions\/Core Responsibilities<\/div>\\n<div>&bull; Ensure service delivered to our customers meets contractual Key Performance Indicator (&lsquo;KPIs&rsquo;)<\/div>\\n<div>&nbsp;<\/div>\\n<div>&bull; Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/div>\\n<div>&nbsp;<\/div>\\n<div>&bull; Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/div>\\n<div>&nbsp;<\/div>\\n<div>&bull; Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/div>\\n<div>&nbsp;<\/div>\\n<div>&bull; Maintain basic knowledge of client products and\/or services<\/div>\\n<div>&nbsp;<\/div>\\n<div>&bull; Prepare complete and accurate work including appropriately notating accounts as required<\/div>\\n<div>&nbsp;<\/div>\\n<div>&bull; Participate in activities designed to improve customer satisfaction and business performance<\/div>\\n<div>&nbsp;<\/div>\\n<div>&bull; Offer additional products and\/or services<\/div>\\n<div>&nbsp;<\/div>\\n<div>&bull; Track, document and retrieve information in call tracking database&nbsp; &nbsp;<\/div>\\n<div>&nbsp;<\/div>\\n<div>&bull; Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/div>\\n<div>&nbsp;<\/div>\\n<div>&nbsp;<\/div>\\n<div><strong>Candidate Profile<\/strong><\/div>\\n<ul>\\n<li>Bachelor's degree or diploma in any related field<\/li>\\n<li>Three to six months of relevant experience preferred<\/li>\\n<li>Proficient or bilingual in Turkish and English &nbsp;<\/li>\\n<li>Strong computer navigation skills and PC Knowledge, Courteous with strong customer service orientation<\/li>\\n<li>Ability to effectively communicate, both written and verbally<\/li>\\n<li>Dependable with strong attention to detail<\/li>\\n<li>Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly<\/li>\\n<li>Tolerance for repetitive work in a fast-paced, high production work environment<\/li>\\n<li>Ability to work as a team member, as well as independently<\/li>\\n<li>Demonstrate patience in all customer contact situations, including maintaining a pleasant and professional tone and manner<\/li>\\n<li>Ability to rotate shifts, as needed<\/li>\\n<li>Based on location and\/or program, additional experience\/skills may be required<\/li>\\n<\/ul>\\n<div>&nbsp;<\/div>\\n<div>Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.<\/div>\",\"ats_external_id\":\"JO-47\",\"location\":\"Amman, Amman\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-17T03:59:17.832+04:00\",\"created_at\":\"2026-01-22T23:13:39.064+04:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-met2.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80Nw?\",\"apply_url\":\"https:\/\/concentrix-met2.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80Nw\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-met2\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"1\",\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":\"1\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"1468\",\"campaign_id\":\"46\",\"campaign_title\":\"GTM - Customer Service Representative Bilingual: Arabic\/English - Amman\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Advisor (Arabic\/English) - Amman\",\"street\":null,\"address\":null,\"city\":\"Amman\",\"state\":\"Amman Governorate\",\"postal_code\":null,\"region\":\"Amman\",\"country\":\"Jordan\",\"short_description\":\"Join Concentrix Team today!\",\"long_description\":\"<div><strong>Job Description<\/strong><\/div>\\n<div>&nbsp;<\/div>\\n<div id=\\\"Signature\\\">\\n<div>Are you looking for a career change with a forward-thinking global organization? Come be part of our award-winning company driven by our people from 70+ countries where ALL members contribute and support each other&rsquo;s success and well-being, proudly united as our &ldquo;game-changers\\\". We're recognized with awards like \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/div>\\n<div>We&rsquo;re on the lookout for English-speaking Customer Representatives (on-site) to join our team of game-changers who engage with customers from top brands that could be from tech, finance, travel, fashion, healthcare, or another leading-edge industry.<\/div>\\n<div>We create epic career journeys that empower our people towards greater opportunities and brighter futures. At Concentrix, you belong, you make a difference, and you succeed on your terms.<\/div>\\n<div>&nbsp;<\/div>\\n<div><strong>Career growth and personal development:<\/strong><\/div>\\n<div>&nbsp;<\/div>\\n<div>This is a great opportunity to reimagine an all-new career journey and develop &ldquo;friends for life&rdquo; at the same time. We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed.<\/div>\\n<div>&nbsp;<\/div>\\n<div>Plus, at Concentrix there&rsquo;s real career and personal growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/div>\\n<div>&nbsp;<\/div>\\n<div><strong>What you will do in this role:<\/strong><\/div>\\n<div>&nbsp;<\/div>\\n<div>In everything we do, we believe in doing right by and for people&mdash;our clients, their customers, our people, our community, and our planet.<\/div>\\n<div>&nbsp;<\/div>\\n<div><strong>As a Customer Service Representative on our team, you will:<\/strong><\/div>\\n<div>&nbsp;<\/div>\\n<ul>\\n<li>Review customer requests and expectations and respond to them according to their needs and situations<\/li>\\n<li>Manage multichannel interactions (e.g., voice, email, social media, or chat) to ensure a consistent customer experience<\/li>\\n<li>Develop your tech skills and learn how to use software solutions that improve people&rsquo;s lives<\/li>\\n<li>Champion better brand experiences for our customers and clients<\/li>\\n<li>Your qualifications:<\/li>\\n<\/ul>\\n<div>We embrace our game-changers with open arms, people from diverse backgrounds, curious, and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.<\/div>\\n<div>&nbsp;<\/div>\\n<div><strong>Concentrix is a great match if you:<\/strong><\/div>\\n<div>&nbsp;<\/div>\\n<ul>\\n<li>Bachelor's degree or diploma in any related field<\/li>\\n<li>Are proficient or bilingual in Arabic and English &nbsp;<\/li>\\n<li>Are proactive, self-motivated, and solution-oriented &nbsp;<\/li>\\n<li>Can work rotating and weekend shifts<\/li>\\n<\/ul>\\n<p><strong>It will be a plus if you:<\/strong><\/p>\\n<ul>\\n<li>Have previous experience in Customer Service or Sales<\/li>\\n<li>Know how to work with helpdesk systems<\/li>\\n<\/ul>\\n<div>Don&rsquo;t meet every requirement? No worries. We&rsquo;re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don&rsquo;t check every box, we encourage you to apply anyway. We&rsquo;ll do our best to match you with the right job, whether it&rsquo;s this one or another role.<\/div>\\n<div>&nbsp;<\/div>\\n<\/div>\",\"ats_external_id\":\"JO-46\",\"location\":\"Amman, Amman\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-21T03:59:18.340+04:00\",\"created_at\":\"2026-01-22T23:07:50.274+04:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-met2.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80Ng?\",\"apply_url\":\"https:\/\/concentrix-met2.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80Ng\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-met2\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"1\",\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":\"1\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"1469\",\"campaign_id\":\"45\",\"campaign_title\":\"GTM Customer Service Representative (Bilingual: Arabic \/ English) - Irbid \",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Advisor (Arabic\/English)- Irbid\",\"street\":null,\"address\":null,\"city\":\"Irbid\",\"state\":\"Irbid Governorate\",\"postal_code\":null,\"region\":\"Irbid\",\"country\":\"Jordan\",\"short_description\":\"Join Concentrix Irbid's Team today!\",\"long_description\":\"<div>&nbsp;<\/div>\\n<div id=\\\"Signature\\\">\\n<div><strong>Job Description<\/strong><\/div>\\n<div>Are you looking for a career change with a forward-thinking global organization? Come be part of our award-winning company driven by our people from 70+ countries where ALL members contribute and support each other&rsquo;s success and well-being, proudly united as our &ldquo;game-changers\\\". We're recognized with awards like \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/div>\\n<div>We&rsquo;re on the lookout for English-speaking Customer Representatives (on-site) to join our team of game-changers who engage with customers from top brands that could be from tech, finance, travel, fashion, healthcare, or another leading-edge industry.<\/div>\\n<div>We create epic career journeys that empower our people towards greater opportunities and brighter futures. At Concentrix, you belong, you make a difference, and you succeed on your terms.<\/div>\\n<div>&nbsp;<\/div>\\n<div><strong>Career growth and personal development:<\/strong><\/div>\\n<div>&nbsp;<\/div>\\n<div>This is a great opportunity to reimagine an all-new career journey and develop &ldquo;friends for life&rdquo; at the same time. We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed.<\/div>\\n<div>&nbsp;<\/div>\\n<div>Plus, at Concentrix there&rsquo;s real career and personal growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/div>\\n<div>&nbsp;<\/div>\\n<div><strong>What you will do in this role:<\/strong><\/div>\\n<div>&nbsp;<\/div>\\n<div>In everything we do, we believe in doing right by and for people&mdash;our clients, their customers, our people, our community, and our planet.<\/div>\\n<div>&nbsp;<\/div>\\n<div><strong>As a Customer Service Representative on our team, you will:<\/strong><\/div>\\n<ul>\\n<li>Review customer requests and expectations and respond to them according to their needs and situations<\/li>\\n<li>Manage multichannel interactions (e.g., voice, email, social media, or chat) to ensure a consistent customer experience<\/li>\\n<li>Develop your tech skills and learn how to use software solutions that improve people&rsquo;s lives<\/li>\\n<li>Champion better brand experiences for our customers and clients<\/li>\\n<li>Your qualifications:<\/li>\\n<\/ul>\\n<div>&nbsp;<\/div>\\n<div>&nbsp;<\/div>\\n<div>We embrace our game-changers with open arms, people from diverse backgrounds, curious, and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.<\/div>\\n<div>&nbsp;<\/div>\\n<div><strong>Concentrix is a great match if you:<\/strong><\/div>\\n<ul>\\n<li>Bachelor's degree or diploma in any related field<\/li>\\n<li>Are proficient or bilingual in Arabic and English &nbsp;<\/li>\\n<li>Are proactive, self-motivated, and solution-oriented &nbsp;<\/li>\\n<li>Can work rotating and weekend shifts<\/li>\\n<\/ul>\\n<div><strong>It will be a plus if you:<\/strong><\/div>\\n<div>&nbsp;<\/div>\\n<ul>\\n<li>Have previous experience in Customer Service or Sales<\/li>\\n<li>Know how to work with helpdesk systems<\/li>\\n<\/ul>\\n<div>Don&rsquo;t meet every requirement? No worries. We&rsquo;re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don&rsquo;t check every box, we encourage you to apply anyway. We&rsquo;ll do our best to match you with the right job, whether it&rsquo;s this one or another role.<\/div>\\n<div>&nbsp;<\/div>\\n<\/div>\",\"ats_external_id\":\"JO-45\",\"location\":\"Irbid, Irbid\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-21T03:59:18.331+04:00\",\"created_at\":\"2026-01-22T22:56:27.759+04:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-met2.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80NQ?\",\"apply_url\":\"https:\/\/concentrix-met2.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80NQ\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-met2\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"1\",\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":\"1\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"516\",\"campaign_id\":\"4331\",\"campaign_title\":\"GTM - THY - D\u0130YARBAKIR\",\"campaign_type\":\"job_application\",\"job_title\":\"\u00c7a\u011fr\u0131 Merkezi M\u00fc\u015fteri Dan\u0131\u015fman\u0131 - Havac\u0131l\u0131k\",\"street\":null,\"address\":null,\"city\":\"Diyarbak\u0131r\",\"state\":\"Diyarbak\u0131r\",\"postal_code\":null,\"region\":\"D\u0130YARBAKIR\",\"country\":\"T\u00fcrkiye\",\"short_description\":\"Join Concentrix Today!\",\"long_description\":\"<div class=\\\"job-detail-qualifications\\\" data-test=\\\"qualifications-and-job-description\\\" data-v-145e3d90=\\\"\\\">\\n<h4>Concentrix Hakk\u0131nda,<\/h4>\\n<p>Merkezi Amerikada bulunan global bir &ccedil;a\u011fr\u0131 merkezidir. D&uuml;nyada, 70 &uuml;lkede 450 binden fazla &ccedil;al\u0131\u015fan\u0131yla hizmet veren Concentrix, T&uuml;rkiye&rsquo;de ba\u015fta \u0130stanbul, \u0130zmir, Ankara, Van olmak &uuml;zere toplam 7 \u015fehirde, 17 bini a\u015fk\u0131n &ccedil;al\u0131\u015fan ile m&uuml;\u015fteri hizmet y&ouml;netimi ve deneyiminde fark yaratmaya devam etmektedir.&rsquo;&rsquo;<\/p>\\n<h4>\u0130\u015e TANIMI<\/h4>\\n<p>Hizmet sekt&ouml;r&uuml;nde faaliyet g&ouml;steren operasyonlar\u0131m\u0131zda, hedef odakl\u0131, kaliteli hizmet ve m&uuml;\u015fteri memnuniyeti anlay\u0131\u015f\u0131yla &ccedil;a\u011fr\u0131lar\u0131 yan\u0131tlayacak, ekip arkada\u015flar\u0131 ar\u0131yoruz.<\/p>\\n<h4>GENEL N\u0130TEL\u0130KLER;<\/h4>\\n<ul>\\n<li>Vardiyal\u0131 sistemde \u015firket ortam\u0131nda &ccedil;al\u0131\u015fabilecek,<\/li>\\n<li>En az Lise mezunu,<\/li>\\n<li>Havac\u0131l\u0131k sekt&ouml;r&uuml;nde deneyimli,<\/li>\\n<li>\u0130yi derece MS Office programlar\u0131n\u0131 kullanabilen,<\/li>\\n<li>\u0130leti\u015fim becerileri geli\u015fmi\u015f, diksiyonu d&uuml;zg&uuml;n,<\/li>\\n<li>\u0130kna kabiliyeti y&uuml;ksek,<\/li>\\n<li>&Ccedil;&ouml;z&uuml;m odakl\u0131, Tak\u0131m &ccedil;al\u0131\u015fmas\u0131na yatk\u0131n,<\/li>\\n<li>Dinamik, yo\u011fun tempoya ayak uydurabilecek,<\/li>\\n<li>Erkek adaylar i&ccedil;in askerli\u011fini tamamlam\u0131\u015f ya da en az 2 y\u0131l tecilli<\/li>\\n<\/ul>\\n<\/div>\\n<div class=\\\"aligment-container my-3\\\" data-v-55254e6a=\\\"\\\" data-v-145e3d90=\\\"\\\"><header data-v-55254e6a=\\\"\\\">\\n<h4>Aday Kriterleri<\/h4>\\n<\/header>\\n<section data-v-55254e6a=\\\"\\\">\\n<div class=\\\"alignment-list\\\" data-v-55254e6a=\\\"\\\">\\n<div class=\\\"alignment-title\\\" data-v-55254e6a=\\\"\\\"><span class=\\\"bullet\\\" data-v-55254e6a=\\\"\\\">&bull;<\/span> Tecr&uuml;be : Tecr&uuml;beli \/ Tecr&uuml;besiz<\/div>\\n<div class=\\\"alignment-title\\\" data-v-55254e6a=\\\"\\\"><span class=\\\"bullet\\\" data-v-55254e6a=\\\"\\\">&bull;<\/span> E\u011fitim Seviyesi :Lise(Mezun), &Ouml;n Lisans(&Ouml;\u011frenci), &Ouml;n Lisans(Mezun), &Uuml;niversite(&Ouml;\u011frenci), &Uuml;niversite(Mezun), Y&uuml;ksek Lisans(&Ouml;\u011frenci), Y&uuml;ksek Lisans(Mezun), Doktora(&Ouml;\u011frenci), Doktora(Mezun)<\/div>\\n<div class=\\\"alignment-title\\\" data-v-55254e6a=\\\"\\\"><span class=\\\"bullet\\\" data-v-55254e6a=\\\"\\\">&bull;<\/span> Askerlik Durumu : Yap\u0131ld\u0131, Muaf, Tecilli<\/div>\\n<\/div>\\n<\/section>\\n<\/div>\\n<p><span data-teams=\\\"true\\\">Lokasyon: Diyarbak\u0131r<\/span><\/p>\",\"ats_external_id\":\"TR-4331\",\"location\":\"Diyarbak\u0131r, D\u0130YARBAKIR\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-18T02:59:13.560+03:00\",\"created_at\":\"2026-01-22T11:49:54.331+03:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-turkiye.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80MzMx?\",\"apply_url\":\"https:\/\/concentrix-turkiye.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80MzMx\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"\",\"job_industry\":\"\",\"contract_type\":\"\",\"locale\":\"en\",\"remote_type\":\"wfh_flexible\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-turkiye\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"1\",\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":\"0\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"55\",\"campaign_id\":\"35\",\"campaign_title\":\"Enterprise\",\"campaign_type\":\"job_application\",\"job_title\":\"Mobility Customer Support Advisor\",\"street\":\"JAM Kingston - 30 Hope Road Situated in Parish of Saint Andrew\",\"address\":\"JAM Kingston - 30 Hope Road Situated in Parish of Saint Andrew\",\"city\":\"Kingston\",\"state\":\"St. Andrew Parish\",\"postal_code\":\"001-806-505\",\"region\":null,\"country\":\"Jamaica\",\"short_description\":\"The Customer Service Agent position interfaces with customers via inbound calls. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<p><b><u>Job Type:<\/u><\/b><b>\u00a0\u00a0Full-Time<\/b>\u00a0<\/p><p><b><u>Location<\/u><\/b><b>:<\/b>\u00a0<b>Kingston<\/b><\/p><p><\/p><p><\/p><p><b><span>WHAT\u2019S IN IT FOR YOU?<\/span><\/b><\/p><ul><li>A diverse, global organization full of intelligent, friendly people to bounce ideas off, learn from and grow with\u00a0<\/li><li>Endless career opportunities and clear paths for career development\u00a0<\/li><li>A competitive salary\u00a0<\/li><li>Inclusive perks and benefits\u00a0<\/li><li>Opportunity for monthly performance incentives\u00a0<\/li><li>Monthly engagement activities<\/li><\/ul><p><\/p><p><b><span>WHAT YOU WANT MATTERS TO US<\/span><\/b><\/p><p>Think about making a check list with all of the things that would make you feel good at work. Does your check list have meeting a diverse group of like-minded new people on it? How about being recognized and rewarded for doing great things? Maybe you pictured a place where you could have all of these things while making a positive difference in people\u2019s day. If so, Concentrix is a great place for you. Every day we spread positivity in others&#39; lives through compassionate customer interactions and genuine problem solving with a human touch. Doing right by people is in our DNA because we believe a desire to be treated with care and respect is a universal part of the human experience. This philosophy drives everything we do and creates the framework for how we treat our customers and our staff.<\/p><p>No matter your background or your years of experience, getting started or establishing your career path might seem challenging, but often the answer is much simpler than you think.\u00a0We are looking for customer service experts<\/p><p><\/p><p><b><span>WHAT WOULD YOU BRING TO OUR TEAM?<\/span><\/b><\/p><p>Your passion for doing good for other people will help you bond with your customers and your team.\u00a0You will actively listen and troubleshoot to provide a great customer experience. Your\u00a0attention to detail, ability to think outside the box, excellent communication, and passion\u00a0will help you excel in this role.<\/p><p><\/p><p><b><span>TO BECOME A PART OF OUR TEAM:<\/span><\/b><\/p><p>No BPO experience required, but is a plus<\/p><p>At least 3 CXC subjects to include English Language and Mathematics<\/p><p>Ability to work any 8 hours shift within 24 hours and on weekends<\/p><p>A clean criminal background<\/p><p>Courteous with strong customer service orientation<\/p><p>Strong computer navigation skills and PC Knowledge<\/p><p>Ability to effectively communicate, both written and verbally<\/p><p>Dependable with strong attention to detail<\/p><p>Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly<\/p><p>Tolerance for repetitive work in a fast-paced, high production work environment<\/p><p>Ability to work as a team member, as well as independently<\/p><p>Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p><\/p><p><b><span>CALL US HOME:<\/span><\/b><\/p><p><span>If you find yourself smiling right now and this feels like the perfect next step in your\u00a0career, we want to hear from you! Apply today and find out why 290,000&#43; people around the globe choose to call Concentrix home.\u00a0<\/span><\/p><p><\/p><p>Concentrix is an award-winning global CX solutions company who creates amazing experiences for the world\u2019s best brands and their customers. We\u2019re an ambitious team of innovators, risk-takers, and game-changers: the kind of folks who thrive on solving complex problems.<\/p><p><\/p><p><span>All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.<\/span><\/p><p><\/p><p><b>Learn more:<\/b><\/p><p><b>Concentrix<\/b>\u202fon Facebook |\u202f<b>Concentrix\u00a0<\/b>on Instagram |\u202f<b>www.concentrix.com<\/b>\u00a0<\/p><p><\/p><p><i>The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. These are not intended to be a comprehensive list of all responsibilities, duties, skills, or working conditions.<\/i>\u00a0<\/p><p><\/p>\",\"ats_external_id\":\"R1711670\",\"location\":\"Kingston, St. Andrew Parish\",\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-20T19:59:08.655-04:00\",\"created_at\":\"2026-01-21T18:34:13.292-05:00\",\"latitude\":\"18.0178743\",\"longitude\":\"-76.8099041\",\"landing_page_url\":\"https:\/\/concentrix-jamaica.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zNQ?\",\"apply_url\":\"https:\/\/concentrix-jamaica.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zNQ\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact 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Parish\",\"postal_code\":null,\"region\":null,\"country\":\"Jamaica\",\"short_description\":\"Shine & Grow Job Fair - March & April\",\"long_description\":\"<hr style=\\\"border: none; height: 1px; background-color: rgba(0, 0, 0, 0.2);\\\" \/>\\n<h1 style=\\\"color: #003d5b; font-family: 'Montserrat', sans-serif;\\\"><strong>Shine &amp; Grow with Concentrix this March &amp; April<\/strong><\/h1>\\n<p style=\\\"color: #002f35;\\\">Ready to make an impact with every conversation? At Concentrix Jamaica, we&rsquo;re hiring Customer Support Representatives to provide quality service, assist with inquiries, and create outstanding experiences. \ud83c\udf1f<\/p>\\n<div style=\\\"padding-top: 20px; padding-bottom: 10px;\\\">\\n<div style=\\\"color: #999;\\\">Position:<\/div>\\n<div style=\\\"color: #003d5b; padding-bottom: 8px; font-size: 24px; font-weight: bold; font-family: 'Montserrat', sans-serif;\\\">Customer Support Representative<\/div>\\n<ul>\\n<li>Managing large amounts of incoming calls in a friendly and helpful manner.<\/li>\\n<li>Responding to inquiries from customers about the availability and cost of vehicles as well as taking reservations from service departments and external customers.<\/li>\\n<li>Assist customers with their inquiries on future reservations or anything on the account&rsquo;s services<\/li>\\n<\/ul>\\n<\/div>\\n<div style=\\\"padding-left: 0; padding-right: 0; display: flex; justify-content: space-between;\\\">\\n<div style=\\\"width: 60%;\\\">\\n<div style=\\\"color: #00b5ad; padding-bottom: 8px; font-size: 18px; font-weight: bold; font-family: 'Montserrat', sans-serif;\\\">Benefits<\/div>\\n<p style=\\\"color: #002f35;\\\">\u2705 Competitive salary.<br \/>\u2705 Health and Life Insurance Premium.<br \/>\u2705 Transportation service.<br \/>\u2705 Marriage &amp; paternity leave.<br \/>\u2705 Lunch subsidy.<br \/>\u2705 CNX onsite nurse.<br \/>\u2705 Paid referral program.<br \/>\u2705 Career development &amp; growth opportunities.<br \/>\u2705 Employee engagement activities: Competitions, tournaments, special theme days, staff &amp; birthday parties.<\/p>\\n<\/div>\\n<div style=\\\"width: 35%;\\\">\\n<div style=\\\"color: #00b5ad; padding-bottom: 8px; font-size: 18px; font-weight: bold; font-family: 'Montserrat', sans-serif;\\\">Things to bring<\/div>\\n<ul>\\n<li>Resume<\/li>\\n<li>Proof of Qualifications<\/li>\\n<li>ID<\/li>\\n<li>NIS<\/li>\\n<li>TRN<\/li>\\n<\/ul>\\n<\/div>\\n<\/div>\\n<hr style=\\\"border: none; height: 1px; background-color: rgba(0, 0, 0, 0.2);\\\" \/>\\n<p style=\\\"color: #002f35;\\\">Take the first step toward a rewarding career &mdash; apply now and join Concentrix Jamaica!<\/p>\",\"ats_external_id\":\"JM-34\",\"location\":\"Kingston, St. Andrew Parish\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-20T19:59:08.645-04:00\",\"created_at\":\"2026-01-21T18:33:53.323-05:00\",\"latitude\":\"18.0178743\",\"longitude\":\"-76.8099041\",\"landing_page_url\":\"https:\/\/concentrix-jamaica.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zNA?\",\"apply_url\":\"https:\/\/concentrix-jamaica.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zNA\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact Center\",\"job_industry\":\"telecommunications\",\"contract_type\":\"permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"location\":{\"city\":\"Kingston\",\"country\":{\"wid\":\"053507c3bc8f45bfa843204336fd1bed\",\"iso2\":\"JM\",\"iso3\":\"JAM\",\"descriptor\":\"Jamaica\",\"iso_numeric\":\"388\"},\"primary_location\":{\"id\":\"JM-KIN-HOPER-01\",\"wid\":\"b3228674b87b101ac47fe9596db40000\",\"descriptor\":\"JAM Kingston - 30 Hope Road Situated in Parish of Saint Andrew\"}},\"recruiter\":{\"email\":{\"wid\":\"18e222ee67cc101ef8d1e4d3ac2b0003\",\"address\":\"joshua.dillon@concentrix.com\"},\"last_name\":\"Dillon\",\"first_name\":\"Joshua\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"},{\"id\":\"CF Quality\",\"wid\":\"0227dc387a0901315915bdf9f6652a4f\",\"descriptor\":\"Quality\"}],\"job_profile\":{\"id\":\"JC0569\",\"wid\":\"f9af6d72609801458b0752fb4f0630e2\",\"descriptor\":\"Advisor II, Customer Service\"},\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-342723\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/JAM-Kingston---30-Hope-Road-Situated-in-Parish-of-Saint-Andrew\/Customer-Support-Advisor--Kingston--Fulltime--2025_R1664766\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/JAM-Kingston---30-Hope-Road-Situated-in-Parish-of-Saint-Andrew\/Customer-Support-Advisor--Kingston--Fulltime--2025_R1664766\/apply\",\"job_requisition_id\":\"R1664766\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"wid\":\"d3c558e24d3f017e2c7277819d169770\",\"address\":\"senawaay.scott@concentrix.com\"},\"last_name\":\"Scott\",\"first_name\":\"Senawaay\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"},{\"id\":\"CF Training_Quality Group\",\"wid\":\"0227dc387a09017ceaef53bded65e5ef\",\"descriptor\":\"Training & Quality Group\"}],\"job_requisition\":{\"id\":\"R1664766\",\"wid\":\"67b4b06b879b1028a046728a021d0000\",\"descriptor\":\"R1664766 Customer Support Advisor (Kingston- Fulltime) 2025 (Evergreen) (Open)\"},\"compensation_grade\":{\"id\":\"CF Grade_11\",\"wid\":\"0227dc387a0901268f38556fe1650a39\",\"descriptor\":\"Grade 11\"}},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-jamaica\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"1\",\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":\"0\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"57\",\"campaign_id\":\"33\",\"campaign_title\":\"Mercedes-Benz \",\"campaign_type\":\"job_application\",\"job_title\":\"Roadside Customer Support Advisor\",\"street\":\"JAM Kingston - 30 Hope Road Situated in Parish of Saint Andrew\",\"address\":\"JAM Kingston - 30 Hope Road Situated in Parish of Saint Andrew\",\"city\":\"Kingston\",\"state\":\"St. Andrew Parish\",\"postal_code\":\"001-806-505\",\"region\":null,\"country\":\"Jamaica\",\"short_description\":\"The Customer Service Agent position interfaces with customers via inbound calls. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<p><b><u>Job Type:<\/u><\/b><b>\u00a0\u00a0Full-Time<\/b>\u00a0<\/p><p><b><u>Location<\/u><\/b><b>:<\/b>\u00a0<b>Kingston<\/b><\/p><p><\/p><p><\/p><p><b><span>WHAT\u2019S IN IT FOR YOU?<\/span><\/b><\/p><ul><li>A diverse, global organization full of intelligent, friendly people to bounce ideas off, learn from and grow with\u00a0<\/li><li>Endless career opportunities and clear paths for career development\u00a0<\/li><li>A competitive salary\u00a0<\/li><li>Inclusive perks and benefits\u00a0<\/li><li>Opportunity for monthly performance incentives\u00a0<\/li><li>Monthly engagement activities<\/li><\/ul><p><\/p><p><b><span>WHAT YOU WANT MATTERS TO US<\/span><\/b><\/p><p>Think about making a check list with all of the things that would make you feel good at work. Does your check list have meeting a diverse group of like-minded new people on it? How about being recognized and rewarded for doing great things? Maybe you pictured a place where you could have all of these things while making a positive difference in people\u2019s day. If so, Concentrix is a great place for you. Every day we spread positivity in others&#39; lives through compassionate customer interactions and genuine problem solving with a human touch. Doing right by people is in our DNA because we believe a desire to be treated with care and respect is a universal part of the human experience. This philosophy drives everything we do and creates the framework for how we treat our customers and our staff.<\/p><p>No matter your background or your years of experience, getting started or establishing your career path might seem challenging, but often the answer is much simpler than you think.\u00a0We are looking for customer service experts<\/p><p><\/p><p><b><span>WHAT WOULD YOU BRING TO OUR TEAM?<\/span><\/b><\/p><p>Your passion for doing good for other people will help you bond with your customers and your team.\u00a0You will actively listen and troubleshoot to provide a great customer experience. Your\u00a0attention to detail, ability to think outside the box, excellent communication, and passion\u00a0will help you excel in this role.<\/p><p><\/p><p><b><span>TO BECOME A PART OF OUR TEAM:<\/span><\/b><\/p><p>No BPO experience required, but is a plus<\/p><p>At least 3 CXC subjects to include English Language and Mathematics<\/p><p>Ability to work any 8 hours shift within 24 hours and on weekends<\/p><p>A clean criminal background<\/p><p>Courteous with strong customer service orientation<\/p><p>Strong computer navigation skills and PC Knowledge<\/p><p>Ability to effectively communicate, both written and verbally<\/p><p>Dependable with strong attention to detail<\/p><p>Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly<\/p><p>Tolerance for repetitive work in a fast-paced, high production work environment<\/p><p>Ability to work as a team member, as well as independently<\/p><p>Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p><\/p><p><b><span>CALL US HOME:<\/span><\/b><\/p><p><span>If you find yourself smiling right now and this feels like the perfect next step in your\u00a0career, we want to hear from you! Apply today and find out why 290,000&#43; people around the globe choose to call Concentrix home.\u00a0<\/span><\/p><p><\/p><p>Concentrix is an award-winning global CX solutions company who creates amazing experiences for the world\u2019s best brands and their customers. We\u2019re an ambitious team of innovators, risk-takers, and game-changers: the kind of folks who thrive on solving complex problems.<\/p><p><\/p><p><span>All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.<\/span><\/p><p><\/p><p><b>Learn more:<\/b><\/p><p><b>Concentrix<\/b>\u202fon Facebook |\u202f<b>Concentrix\u00a0<\/b>on Instagram |\u202f<b>www.concentrix.com<\/b>\u00a0<\/p><p><\/p><p><i>The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. These are not intended to be a comprehensive list of all responsibilities, duties, skills, or working conditions.<\/i>\u00a0<\/p><p><\/p>\",\"ats_external_id\":\"R1713222\",\"location\":\"Kingston, St. Andrew Parish\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-20T19:59:08.634-04:00\",\"created_at\":\"2026-01-21T18:33:28.401-05:00\",\"latitude\":\"18.0178743\",\"longitude\":\"-76.8099041\",\"landing_page_url\":\"https:\/\/concentrix-jamaica.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMw?\",\"apply_url\":\"https:\/\/concentrix-jamaica.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMw\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact 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(Open)\"},\"recruiter_group\":[{\"email\":{\"wid\":\"18e222ee67cc101ef8d1e4d3ac2b0003\",\"address\":\"joshua.dillon@concentrix.com\"},\"last_name\":\"Dillon\",\"first_name\":\"Joshua\"},{\"email\":{\"wid\":\"d778f2bc26f00103af9f749b1d810001\",\"address\":\"melisa.sterling@concentrix.com\"},\"last_name\":\"Sterling\",\"first_name\":\"Melisa\"},{\"email\":{\"wid\":\"1e9d8e2504890131dfdb2c785f1b0f3c\",\"address\":\"shanice.scarlett@concentrix.com\"},\"last_name\":\"Scarlett\",\"first_name\":\"Shanice\"},{\"email\":{\"wid\":\"008b1cbf139601dd436bd43e4e419618\",\"address\":\"shanice.watkins@concentrix.com\"},\"last_name\":\"Watkins\",\"first_name\":\"Shanice\"},{\"email\":{\"wid\":\"2327d45f988001ab4d8330176a1d436e\",\"address\":\"shanoy.sinclair@concentrix.com\"},\"last_name\":\"Sinclair\",\"first_name\":\"Shanoy\"},{\"email\":{\"wid\":\"f6358e3b3d6d01036c579c5400198653\",\"address\":\"shauna-gay.wilson@concentrix.com\"},\"last_name\":\"Wilson\",\"first_name\":\"Shauna-Gay\"},{\"email\":{\"wid\":\"8dde7888659c101a0d34c17639f10004\",\"address\":\"tasheka.addison@concentrix.com\"},\"last_name\":\"Addison\",\"first_name\":\"Tasheka\"},{\"email\":{\"wid\":\"c5a213ac54b401703d46ab50cf12a989\",\"address\":\"victoria.williamson@concentrix.com\"},\"last_name\":\"Williamson\",\"first_name\":\"Victoria\"}],\"requisition_type\":null,\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF 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This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<p><b><u>Job Type:<\/u><\/b><b>\u00a0\u00a0Full-Time<\/b>\u00a0<\/p><p><b><u>Location<\/u><\/b><b>:<\/b>\u00a0<b>Kingston<\/b><\/p><p><\/p><p><\/p><p><b><span>WHAT\u2019S IN IT FOR YOU?<\/span><\/b><\/p><ul><li>A diverse, global organization full of intelligent, friendly people to bounce ideas off, learn from and grow with\u00a0<\/li><li>Endless career opportunities and clear paths for career development\u00a0<\/li><li>A competitive salary\u00a0<\/li><li>Inclusive perks and benefits\u00a0<\/li><li>Opportunity for monthly performance incentives\u00a0<\/li><li>Monthly engagement activities<\/li><\/ul><p><\/p><p><b><span>WHAT YOU WANT MATTERS TO US<\/span><\/b><\/p><p>Think about making a check list with all of the things that would make you feel good at work. Does your check list have meeting a diverse group of like-minded new people on it? 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This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<p><b><u>Job Type:<\/u><\/b><b>\u00a0\u00a0Full-Time<\/b>\u00a0<\/p><p><b><u>Location<\/u><\/b><b>:<\/b>\u00a0<b>Kingston<\/b><\/p><p><\/p><p><\/p><p><b><span>WHAT\u2019S IN IT FOR YOU?<\/span><\/b><\/p><ul><li>A diverse, global organization full of intelligent, friendly people to bounce ideas off, learn from and grow with\u00a0<\/li><li>Endless career opportunities and clear paths for career development\u00a0<\/li><li>A competitive salary\u00a0<\/li><li>Inclusive perks and benefits\u00a0<\/li><li>Opportunity for monthly performance incentives\u00a0<\/li><li>Monthly engagement activities<\/li><\/ul><p><\/p><p><b><span>WHAT YOU WANT MATTERS TO US<\/span><\/b><\/p><p>Think about making a check list with all of the things that would make you feel good at work. Does your check list have meeting a diverse group of like-minded new people on it? 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This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<p><b><u>Job Type:<\/u><\/b><b>\u00a0\u00a0Full-Time<\/b>\u00a0<\/p><p><b><u>Location<\/u><\/b><b>:<\/b>\u00a0<b>Kingston<\/b><\/p><p><\/p><p><\/p><p><b><span>WHAT\u2019S IN IT FOR YOU?<\/span><\/b><\/p><ul><li>A diverse, global organization full of intelligent, friendly people to bounce ideas off, learn from and grow with\u00a0<\/li><li>Endless career opportunities and clear paths for career development\u00a0<\/li><li>A competitive salary\u00a0<\/li><li>Inclusive perks and benefits\u00a0<\/li><li>Opportunity for monthly performance incentives\u00a0<\/li><li>Monthly engagement activities<\/li><\/ul><p><\/p><p><b><span>WHAT YOU WANT MATTERS TO US<\/span><\/b><\/p><p>Think about making a check list with all of the things that would make you feel good at work. Does your check list have meeting a diverse group of like-minded new people on it? How about being recognized and rewarded for doing great things? Maybe you pictured a place where you could have all of these things while making a positive difference in people\u2019s day. If so, Concentrix is a great place for you. Every day we spread positivity in others&#39; lives through compassionate customer interactions and genuine problem solving with a human touch. Doing right by people is in our DNA because we believe a desire to be treated with care and respect is a universal part of the human experience. This philosophy drives everything we do and creates the framework for how we treat our customers and our staff.<\/p><p>No matter your background or your years of experience, getting started or establishing your career path might seem challenging, but often the answer is much simpler than you think.\u00a0We are looking for customer service experts<\/p><p><\/p><p><b><span>WHAT WOULD YOU BRING TO OUR TEAM?<\/span><\/b><\/p><p>Your passion for doing good for other people will help you bond with your customers and your team.\u00a0You will actively listen and troubleshoot to provide a great customer experience. Your\u00a0attention to detail, ability to think outside the box, excellent communication, and passion\u00a0will help you excel in this role.<\/p><p><\/p><p><b><span>TO BECOME A PART OF OUR TEAM:<\/span><\/b><\/p><p>No BPO experience required, but is a plus<\/p><p>At least 3 CXC subjects to include English Language and Mathematics<\/p><p>Ability to work any 8 hours shift within 24 hours and on weekends<\/p><p>A clean criminal background<\/p><p>Courteous with strong customer service orientation<\/p><p>Strong computer navigation skills and PC Knowledge<\/p><p>Ability to effectively communicate, both written and verbally<\/p><p>Dependable with strong attention to detail<\/p><p>Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly<\/p><p>Tolerance for repetitive work in a fast-paced, high production work environment<\/p><p>Ability to work as a team member, as well as independently<\/p><p>Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p><\/p><p><b><span>CALL US HOME:<\/span><\/b><\/p><p><span>If you find yourself smiling right now and this feels like the perfect next step in your\u00a0career, we want to hear from you! Apply today and find out why 290,000&#43; people around the globe choose to call Concentrix home.\u00a0<\/span><\/p><p><\/p><p>Concentrix is an award-winning global CX solutions company who creates amazing experiences for the world\u2019s best brands and their customers. We\u2019re an ambitious team of innovators, risk-takers, and game-changers: the kind of folks who thrive on solving complex problems.<\/p><p><\/p><p><span>All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.<\/span><\/p><p><\/p><p><b>Learn more:<\/b><\/p><p><b>Concentrix<\/b>\u202fon Facebook |\u202f<b>Concentrix\u00a0<\/b>on Instagram |\u202f<b>www.concentrix.com<\/b>\u00a0<\/p><p><\/p><p><i>The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. 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Lachmonstraat\",\"city\":\"Paramaribo\",\"state\":\"Paramaribo\",\"postal_code\":null,\"region\":\"Suriname\",\"country\":\"Suriname\",\"short_description\":\"Klantenservicemedewerker VodafoneZiggo (Jagernath Lachmonstraat)\",\"long_description\":\"<h1>Klantenservicemedewerker Vodafone Ziggo &ndash; fulltime &ndash; op locatie<\/h1>\\n<p>Ben jij thuis in internet, mobiel netwerk en interactieve tv? Vind je het oplossen van uitdagingen leuk en ben je klaar om als een game-changer aan de slag te gaan? Wij zoeken klantenservicemedewerkers voor ons VodafoneZiggo project.<\/p>\\n<h2>Wat ga je doen voor dit project?<\/h2>\\n<p>Bij VodafoneZiggo streven we naar &eacute;&eacute;n doel: klanten altijd verbonden en entertained houden. Of het nu gaat om vragen over facturatie of slimme oplossingen voor technische vragen, jij staat paraat. Je helpt Nederlandse klanten vanuit de eerste lijn, met vragen als: &ldquo;Hoe optimaliseer ik mijn smarttelevisie?&rdquo; tot &ldquo;Wat te doen als mijn tv-beeld hapert?&rdquo;<br \/><br \/><\/p>\\n<ul>\\n<li>Je begint met een <strong>full-time en betaalde training<\/strong> van 07:00 uur tot 14:30 uur.<\/li>\\n<li>We vragen een <strong>beschikbaarheid van 32-40 uur<\/strong> binnen onze openingstijden van maandag t\/m zondag tussen 04:00 uur en 16:00 uur (in de zomertijd zal dit 03:00 uur tot 16:00 uur zijn).<\/li>\\n<\/ul>\\n<h2>Wat krijg je van ons?<\/h2>\\n<ul>\\n<li>\\n<p>Een bruto uurloon van &euro;2.46 per uur (uitbetaling naar keuze in SRD of EURO).<br \/><br \/>Bij minimaal 6 maanden (aantoonbare) contactcenterervaring een hoger startloon<\/p>\\n<\/li>\\n<li>\\n<p>Reiskostenvergoeding van &euro;2.90 per werkdag<\/p>\\n<\/li>\\n<li>\\n<p>Onregelmatigheidstoelage van 50% op je uurloon, op de uren voor <br \/><br \/>06:00uur en een onregelmatigheidstoelage van 100% op je werkuren op zon- en nationale (Surinaamse) feestdagen.<\/p>\\n<\/li>\\n<li>\\n<p>Loyaliteitsbonus van &euro;50 bij 3, 6 en 12 maanden. Na een jaar indienst elke 6 maanden een loyaliteitsbonus van &euro;75<\/p>\\n<\/li>\\n<li>\\n<p>Referral bonus tot &euro;130 per aanbevolen kandidaat<\/p>\\n<\/li>\\n<li>\\n<p>Een prettige, informele en leerzame werkomgeving<\/p>\\n<\/li>\\n<li>\\n<p>Een full-time (betaald training) van 20 werkdagen<\/p>\\n<\/li>\\n<li>\\n<p>Doorlopend training en coaching<\/p>\\n<\/li>\\n<li>\\n<p>Doorgroeimogelijkheden<\/p>\\n<\/li>\\n<li>\\n<p>Volledige betaling van de ziektekostenverzekering <em>(Azpas Basis, 2de klasse ligging, zilver pakket)<\/em><\/p>\\n<\/li>\\n<li>\\n<p>Vakantiegeld (1 keer per jaar uitbetaald in de maand juli) (bruto 96% van je gemiddeld bruto maandloon)<\/p>\\n<\/li>\\n<li>\\n<p>Toegang tot onze online Concentrix University&nbsp;<\/p>\\n<\/li>\\n<li>\\n<p>Ondersteuning van jouw mentale gezondheid via ons Employee Assistance Program WeCare<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<h2>Wat vragen wij van jou?<\/h2>\\n<ul>\\n<li>\\n<p>Minimale leeftijd van 18 jaar<\/p>\\n<\/li>\\n<li>\\n<p>Minimaal afgerond middelbare opleiding of daaraan gelijkgesteld<\/p>\\n<\/li>\\n<li>\\n<p>Goede sociale en communicatieve vaardigheden<\/p>\\n<\/li>\\n<li>\\n<p>Je hebt een goed ontwikkeld inlevingsvermogen en kunt dat inzetten in gesprekken<\/p>\\n<\/li>\\n<li>\\n<p>Uitstekende computervaardigheden<\/p>\\n<\/li>\\n<li>\\n<p>Goede typvaardigheden<\/p>\\n<\/li>\\n<li>\\n<p>Beschikken over eigen vervoer of eigen vervoersregeling naar het werk<\/p>\\n<\/li>\\n<li>\\n<p>Beschikken over een eigen smarttelefoon<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<h2>Solliciteer direct!<\/h2>\\n<p>Klaar om je carri&egrave;re een boost te geven? Solliciteer direct via de knop hieronder of stuur ons recruitmentteam een e-mail op recruitment.sr@concentrix.com. We kijken ernaar uit om samen met jou te gaan werken!<\/p>\",\"ats_external_id\":\"SR-77\",\"location\":\"Paramaribo, Suriname\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-14T14:59:58.333+02:00\",\"created_at\":\"2026-01-21T15:59:20.880+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-netherlands.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83Nw?\",\"apply_url\":\"https:\/\/concentrix-netherlands.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83Nw\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"nl\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-netherlands\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"8\",\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"1\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":\"1\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"588\",\"campaign_id\":\"76\",\"campaign_title\":\"SU - Kone - Highway \",\"campaign_type\":\"job_application\",\"job_title\":\"Klantenservicemedewerker voor \u00e9\u00e9n van de globale leiders in de liften- en roltrappenindustrie \",\"street\":\"Pandit Paltan Tewarieweg (Highway)\",\"address\":\"Pandit Paltan Tewarieweg (Highway)\",\"city\":\"Paramaribo\",\"state\":\"Paramaribo\",\"postal_code\":null,\"region\":\"Wanica\",\"country\":\"Suriname\",\"short_description\":\"Klantenservicemedewerker voor bedrijf in de liften- en roltrappenindustrie \",\"long_description\":\"<h1><strong>Over de functie<\/strong><\/h1>\\n<p>Heb jij affiniteit met zowel klantcontact als met de liften- en roltrappenindustrie? Dan hebben we voor jou een interessant project!<br \/><strong>CONCENTRIX <\/strong>Suriname is op zoek naar fulltime klantenservicemedewerkers, voor een bekende internationale liften- en roltrappenindustrie. Je dient het bedrijf zo goed mogelijk te representeren door middel van excellente <strong><u>telefonische klantenservice<\/u><\/strong> te verlenen.<\/p>\\n<p>Het bedrijf is &eacute;&eacute;n van de wereldwijde marktleiders binnen de lift- en roltrapindustrie.<br \/>Zij streven ernaar de beste People Flow Experience te leveren dankzij de ontwikkeling van oplossingen waarmee mensen zich soepel, veilig, comfortabel en ongehinderd door gebouwen binnen een verstedelijkte omgeving kunnen bewegen.<br \/>Toonaangevende liften, roltrappen, automatische deursystemen en ge&iuml;ntegreerde oplossingen zorgen voor het verbeteren van de doorstroming in gebouwen.<\/p>\\n<p>In Nederland werken er zo&rsquo;n 1000 medewerkers bij het bedrijf. Met hun goed getrainde monteurs hebben zij de hoogste dekkingsgraad in Nederland, er is altijd een monteur in de buurt.<br \/>Zij leveren en onderhouden liften, roltrappen en gebouwdeuren.<br \/><br \/>Als klantenservice medewerker ben je het aanspreekpunt voor klanten van dit bedrijf.<br \/>Klanten kunnen je bellen omtrent verschillende vragen. De ene klant belt bijvoorbeeld om algemene vragen en inlichtingen, de andere klant belt om een serviceaanvraag te plaatsen of een storing te melden.<\/p>\\n<p>De telefoontjes die jij als klantenservicemedewerker zult ontvangen betreffen voornamelijk meldingen van storingen (bijvoorbeeld dat een lift of roltrap niet werkt of dat een persoon vastzit in een lift). Om goed te weten hoe je de klant van dienst kunt zijn, zal je eerst een training van twee weken volgen.<\/p>\\n<p>&nbsp;<\/p>\\n<h1><strong>Functie eisen<\/strong><\/h1>\\n<ul>\\n<li>\\n<p>Minimale leeftijd van 18 jaar;<\/p>\\n<\/li>\\n<li>\\n<p>Minimaal afgerond middelbare opleiding of daaraan gelijkgesteld;<\/p>\\n<\/li>\\n<li>\\n<p>Goede beheersing van de Nederlandse &amp; Engelse taal;<\/p>\\n<\/li>\\n<li>\\n<p>Goede sociale en communicatieve vaardigheden;<\/p>\\n<\/li>\\n<li>\\n<p>Je luistert goed en dringt snel door tot de kern;<\/p>\\n<\/li>\\n<li>\\n<p>Je hebt overtuigingskracht en weet verbinding te maken met elke klant;<\/p>\\n<\/li>\\n<li>\\n<p>Je bent vakbekwaam en gemotiveerd om op de hoogte te blijven van de nieuwste ontwikkelingen binnen jouw aandachtsgebied;<\/p>\\n<\/li>\\n<li>\\n<p>Uitstekende computervaardigheden;<\/p>\\n<\/li>\\n<li>\\n<p>Goede typvaardigheden (minimaal 200 APM, minimaal 95% foutloos)<\/p>\\n<\/li>\\n<li>\\n<p>Nauwkeurig, gestructureerd, flexibel en positief ingesteld;<\/p>\\n<\/li>\\n<li>\\n<p>Je bent een echte multitasker en zet graag een stapje extra voor de klanten;<\/p>\\n<\/li>\\n<li>\\n<p>Klantgericht, resultaatgericht en stressbestendig;<\/p>\\n<\/li>\\n<li>\\n<p><strong>Je kunt een bewijs van goed gedrag overleggen <em>(strookje van aanvraag is alvast voldoende bij indiensttreding)<\/em><\/strong><em>;<\/em><\/p>\\n<\/li>\\n<li>\\n<p>Beschikken over eigen vervoer of eigen vervoersregeling;<\/p>\\n<\/li>\\n<li>\\n<p>Flexibel inzetbaar zijn<\/p>\\n<\/li>\\n<\/ul>\\n<h1><strong>Werktijden<\/strong><\/h1>\\n<ul>\\n<li>\\n<p>Eerst twee weken training van 07:00 tot 14:30uur<\/p>\\n<\/li>\\n<li>\\n<p>Na de training kun je minimaal 24uren en maximaal 40uren ingeroosterd worden<\/p>\\n<\/li>\\n<li>\\n<p><strong>LET OP:<\/strong> Het project is nu 24 uur open van Maandag t\/m Zondag (24\/7)<\/p>\\n<\/li>\\n<li>\\n<p>Je moet tenminste 2 ochtenden(vanaf 3:00am-11.30am), 2 middagen(12:30pm-9:00pm) en 3 avonden (9:00pm-5:30am) per week beschikbaar zijn<\/p>\\n<\/li>\\n<li>\\n<p>De drie vaste shiften zijn volgens een roulatiesysteem. Je zult wel maximaal 40uren per week ingeroosterd worden en maximaal 6 dagen per week.<\/p>\\n<\/li>\\n<li>\\n<p>Beschikbaarheid bespreekbaar tijdens het sollicitatiegesprek<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<h1><strong>Wat <\/strong><strong>wij bieden<\/strong><\/h1>\\n<p>&nbsp;<\/p>\\n<ul>\\n<li>\\n<p>Een bruto uurloon van &euro;2.46 per uur (uitbetaling naar keuze in SRD of EURO).<br \/><br \/>Bij minimaal 6 maanden (aantoonbare) contactcenterervaring een hoger startloon<\/p>\\n<\/li>\\n<li>\\n<p>Reiskostenvergoeding van &euro;2.90 per werkdag<\/p>\\n<\/li>\\n<li>\\n<p>Onregelmatigheidstoelage van 50% op je uurloon, op de uren voor 06:00uur en een onregelmatigheidstoelage van 100% op je werkuren op zon- en nationale (Surinaamse) feestdagen.<\/p>\\n<\/li>\\n<li>\\n<p>Loyaliteitsbonus van &euro;50 bij 3, 6 en 12 maanden. Na een jaar indienst elke 6 maanden een loyaliteitsbonus van &euro;75<\/p>\\n<\/li>\\n<li>\\n<p>Referral bonus tot &euro;130 per aanbevolen kandidaat<\/p>\\n<\/li>\\n<li>\\n<p>Een prettige, informele en leerzame werkomgeving<\/p>\\n<\/li>\\n<li>\\n<p>Een full-time (betaald training) van 20 werkdagen<\/p>\\n<\/li>\\n<li>\\n<p>Doorlopend training en coaching<\/p>\\n<\/li>\\n<li>\\n<p>Doorgroeimogelijkheden<\/p>\\n<\/li>\\n<li>\\n<p>Volledige betaling van de ziektekostenverzekering <em>(Azpas Basis, 2de klasse ligging, zilver pakket)<\/em><\/p>\\n<\/li>\\n<li>\\n<p>Vakantiegeld (1 keer per jaar uitbetaald in de maand juli) (bruto 96% van je gemiddeld bruto maandloon)<\/p>\\n<\/li>\\n<li>\\n<p>Toegang tot onze online Concentrix University&nbsp;<\/p>\\n<\/li>\\n<li>\\n<p>Ondersteuning van jouw mentale gezondheid via ons Employee Assistance Program WeCare<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<h1><strong>Solliciteren<\/strong><\/h1>\\n<p>Spreekt het bovenstaande je aan? Klik dan gauw op <strong>\\\"apply now\\\"<\/strong> of <strong>\\\"solliciteer nu\\\"<\/strong> en volg de verdere stappen.&nbsp;<br \/><br \/>Lukt het niet om jouw sollicitatie te submitten? Mail dan gauw je motivatiebrief met recente CV naar <a href=\\\"mailto:recruitment@sr.webhelp.com\\\" target=\\\"_blank\\\" rel=\\\"noopener\\\" data-cke-saved-href=\\\"mailto:recruitment@sr.webhelp.com\\\">recruitment<\/a><a href=\\\"mailto:.sr@concentrix.com\\\">.sr@concentrix.com<\/a>&nbsp;<\/p>\",\"ats_external_id\":\"SR-76\",\"location\":\"Paramaribo, Wanica\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-16T01:59:11.585+02:00\",\"created_at\":\"2026-01-21T15:53:16.361+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-netherlands.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83Ng?\",\"apply_url\":\"https:\/\/concentrix-netherlands.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83Ng\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"nl\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-netherlands\",\"internal_job_listing\":\"1\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"8\",\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"1\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":\"1\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"589\",\"campaign_id\":\"75\",\"campaign_title\":\"SU - Strato - Jaggernath Lachmonstraat\",\"campaign_type\":\"job_application\",\"job_title\":\"Klantenservice medewerker internet hosting \",\"street\":\"Jaggernath Lachmonstraat\",\"address\":\"Jaggernath Lachmonstraat\",\"city\":\"Paramaribo\",\"state\":\"Paramaribo\",\"postal_code\":null,\"region\":\"Suriname\",\"country\":\"Suriname\",\"short_description\":\"Help klanten \u00e9n werk met IT: van domeinen tot DNS en hosting.\",\"long_description\":\"<p>Ben jij iemand die graag klanten helpt, maar &oacute;&oacute;k nieuwsgierig wordt van domeinen, websites, e-mail, hosting, DNS en servers? Dan is dit geen standaard klantenservicefunctie voor jou, maar juist een plek waar jij jouw service skills &eacute;n IT-affiniteit kunt combineren.<\/p>\\n<p>Voor <strong>een groot internethostingbedrijf<\/strong> zoeken wij nieuwe collega&rsquo;s die energie krijgen van klantcontact &eacute;n graag meer willen leren over de wereld van hosting en software. Je helpt klanten via <strong>e-mail<\/strong> en <strong>telefoon<\/strong> en leert stap voor stap hoe je uiteenlopende vragen oplost: van facturen en producten tot technische instellingen.<\/p>\\n<p>Dit is een functie voor mensen die <strong>tech-savvy<\/strong> zijn, snel informatie verwerken, goed kunnen schakelen en zich willen ontwikkelen in een omgeving waar je echt veel leert.<\/p>\\n<p>Je houdt je onder andere bezig met:<\/p>\\n<ul>\\n<li>helpen bij vragen over&nbsp;<strong>facturen, producten en accounts<\/strong>;<\/li>\\n<li>ondersteunen bij vragen over&nbsp;<strong>hosting, domeinen, websites, applicaties en DNS-instellingen<\/strong>;<\/li>\\n<li>goed uitvragen wat de klant precies nodig heeft en meedenken over de best passende oplossing;<\/li>\\n<li>werken in verschillende systemen en informatiebronnen tegelijk;<\/li>\\n<\/ul>\\n<p>Je start met de basisvaardigheden binnen het project, zoals: <strong>Hosting (SWH)<\/strong>, <strong>HPBK<\/strong> en <strong>rekeningen<\/strong>. Heb je deze goed onder de knie en ben je na ongeveer 3 tot 4 maanden <strong>on target<\/strong>? Dan kun je doorgroeien naar extra skills en doorstroomtrainingen zoals: <strong>Hi-Drive, Server (DWH)<\/strong> en <strong>Microsoft Office 365<\/strong>.<\/p>\\n<p>Voor collega&rsquo;s die <strong>2 of meer doorstroomtrainingen<\/strong> succesvol afronden, geldt een extra toelage van <strong>&euro;0,70 bruto per uur<\/strong>. Kandidaten met een sterke software- of IT-achtergrond kunnen soms sneller doorgroeien.<\/p>\\n<h2>Wat vragen wij van jou?<\/h2>\\n<p>\ud83d\udccd Je bent minimaal 18 jaar oud.<br \/>\ud83c\udf93 Je hebt minimaal een afgeronde <strong>mbo-opleiding<\/strong> of daaraan gelijkgesteld;<br \/>\ud83d\udcbb Je hebt duidelijke <strong>affiniteit met IT, software, hosting of digitale producten<\/strong>;<br \/>\ud83d\udde3\ufe0f Je spreekt en schrijft goed <strong>Nederlands en Engels<\/strong>;<br \/>\u2328\ufe0f Je hebt goede computervaardigheden en kunt vlot typen;<br \/>\ud83d\udccf Je werkt nauwkeurig, gestructureerd en zelfstandig;<br \/>\ud83c\udf1f Je bent klantgericht, resultaatgericht en stressbestendig;<br \/>\ud83d\udc42 Je luistert goed en komt snel tot de kern van een vraag;<br \/>\u23f0 Je vindt het geen probleem om <strong>vroeg te starten<\/strong> en flexibel te zijn in je rooster;<br \/>\ud83d\ude97 Je beschikt over eigen vervoer of een goede vervoersregeling;<\/p>\\n<h2>Werktijden en beschikbaarheid<\/h2>\\n<p>Voordat je start in de lijn, volg je een <strong>betaalde fulltime training van 20 werkdagen<\/strong>:<\/p>\\n<ul>\\n<li><strong>1 week basistraining<\/strong>: maandag t\/m vrijdag van&nbsp;<strong>07:00 tot 14:30 uur<\/strong><\/li>\\n<li><strong>3 weken producttraining<\/strong>: maandag t\/m vrijdag van&nbsp;<strong>07:00 tot 14:30 uur<\/strong><\/li>\\n<\/ul>\\n<p>Na de training:<\/p>\\n<ul>\\n<li>word je ingeroosterd voor&nbsp;<strong>32 tot 40 uur per week<\/strong>;<\/li>\\n<li>moet je&nbsp;<strong>40 uur per week beschikbaar<\/strong>&nbsp;zijn;<\/li>\\n<li>werk je binnen de openingstijden van&nbsp;<strong>maandag t\/m zondag tussen 03:00 en 15:00 uur<\/strong>;<\/li>\\n<li>dien je van&nbsp;<strong>maandag t\/m vrijdag beschikbaar<\/strong>&nbsp;te zijn tussen&nbsp;<strong>03:00 en 15:00 uur<\/strong>;<\/li>\\n<li>dien je op&nbsp;<strong>zaterdag en zondag beschikbaar<\/strong>&nbsp;te zijn tussen&nbsp;<strong>05:00 en 13:30 uur<\/strong>.<\/li>\\n<\/ul>\\n<p>Let op:<\/p>\\n<ul>\\n<li>weekenduren worden ingezet op basis van de behoefte in het project;<\/li>\\n<li>zodra de wintertijd in oktober 2026 ingaat, wijzigen de openingstijden naar&nbsp;<strong>04:00 tot 16:00 uur<\/strong>.<\/li>\\n<\/ul>\\n<h2>Wat krijg je van ons?<\/h2>\\n<ul>\\n<li>Een salaris van&nbsp;<strong>&euro;2,46 bruto per uur<\/strong>&nbsp;dat je kan laten uitbetalen in&nbsp;<strong>SRD of EUR<\/strong><\/li>\\n<li>Bij minimaal&nbsp;<strong>6 maanden aantoonbare contactcenterervaring<\/strong>&nbsp;kun je in aanmerking komen voor een hoger startloon<\/li>\\n<li>Een&nbsp;<strong>pensioenregeling<\/strong>&nbsp;waarbij wij&nbsp;<strong>60%<\/strong>&nbsp;betalen voor jouw premie<\/li>\\n<li>Een&nbsp;<strong>reiskostenvergoeding van &euro;2,90 per werkdag<\/strong><\/li>\\n<li>Een&nbsp;<strong>referral bonus<\/strong>&nbsp;die kan oplopen tot&nbsp;<strong>&euro;130<\/strong>&nbsp;per aangedragen collega<\/li>\\n<li><strong>14 vakantiedagen<\/strong>, die elk jaar oplopen met&nbsp;<strong>2 extra vakantiedagen<\/strong>&nbsp;tot een maximum van&nbsp;<strong>20 dagen per jaar<\/strong><\/li>\\n<li>Een&nbsp;<strong>betaalde training<\/strong>&nbsp;om goed voorbereid te zijn op het echte werk<\/li>\\n<li>Een&nbsp;<strong>loyaliteitsbonus van &euro;50<\/strong>&nbsp;na&nbsp;<strong>3, 6 en 12 maanden<\/strong>&nbsp;en daarna&nbsp;<strong>&euro;75 elke 6 maanden<\/strong><\/li>\\n<li>Verschillende toeslagen voor de vroege uren of zondag- en feestdagen die je werkt<\/li>\\n<li><strong>100% vergoeding<\/strong>&nbsp;voor je zorgverzekering via&nbsp;<strong>Assuria (Azpas Basis, 2e klasse)<\/strong><\/li>\\n<li>De mogelijkheid om door te groeien tot&nbsp;<strong>Team Lead<\/strong>&nbsp;of hogere functies<\/li>\\n<li>Mooie extra&rsquo;s: gezellige activiteiten met je team, leuke winacties, tripjes en nog veel meer<\/li>\\n<\/ul>\\n<h2>Solliciteren<\/h2>\\n<p>Klinkt dit als jouw volgende stap?<\/p>\\n<p>Klik dan op <strong>&ldquo;Apply now&rdquo;<\/strong> of <strong>&ldquo;Solliciteer nu&rdquo;<\/strong> en doorloop de stappen van de sollicitatie.<\/p>\\n<p><strong>Tip:<\/strong> heb jij al ervaring met IT, software, hosting, websites, servers of technische support? Laat dat dan duidelijk terugkomen in je cv of motivatie. Voor dit project maakt dat echt het verschil.<\/p>\",\"ats_external_id\":\"SR-75\",\"location\":\"Paramaribo, Suriname\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-14T15:02:00.673+02:00\",\"created_at\":\"2026-01-21T15:43:27.301+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-netherlands.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83NQ?\",\"apply_url\":\"https:\/\/concentrix-netherlands.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83NQ\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"nl\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-netherlands\",\"internal_job_listing\":\"1\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"8\",\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"1\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":\"1\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"1300\",\"campaign_id\":\"13704\",\"campaign_title\":\"Specialist, Account Manager R1698931\",\"campaign_type\":\"job_application\",\"job_title\":\"Digital Ads Account Manager\",\"street\":\"GRC Athens - Ilia Iliou 51\",\"address\":\"GRC Athens - Ilia Iliou 51\",\"city\":\"Athens\",\"state\":null,\"postal_code\":\"11743\",\"region\":null,\"country\":\"Greece\",\"short_description\":\"\",\"long_description\":\"<p>As part of Concentrix\u2019s global B2B network, our team in Athens helps top brands accelerate their digital sales and customer-success strategies. Leveraging smart technology, data-powered insights, and a talented local team, we support businesses in scaling efficiently and unlocking new growth<\/p><p><\/p><p>We\u2019re looking for a <b>Digital Marketing Account Manager<\/b> to join our team and support advertisers on a <b>leading global search and digital advertising platform<\/b>. In this role, you\u2019ll combine consultative selling, digital marketing expertise, and relationship management to help clients achieve their business goals. 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service client\",\"street\":\"DZA Alger - Cit\u00e9 Bois des Cars 2 16 bis, Dely Brahim\",\"address\":\"DZA Alger - Cit\u00e9 Bois des Cars 2 16 bis, Dely Brahim\",\"city\":\"Alger\",\"state\":\"Alger\",\"postal_code\":\"16000\",\"region\":null,\"country\":\"Algeria\",\"short_description\":\"\",\"long_description\":\"<div><div><p><b><span>Rejoignez une \u00e9quipe d\u00e9di\u00e9e \u00e0 l\u2019excellence de la relation client ! &#x1f31f;<\/span><\/b><span><span>\u00a0\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><b><span>Qui sommes-nous ?<\/span><\/b><span>\u00a0<\/span><\/p><p><\/p><\/div><div><p><span><span>Concentrix<\/span><span><span>\u00a0<\/span>est une entreprise internationale pr\u00e9sente dans plus de 70 pays. Nous excellons dans l&#39;am\u00e9lioration de l&#39;exp\u00e9rience client et l&#39;optimisation des processus m\u00e9tiers, en aidant les entreprises \u00e0 se transformer et \u00e0 atteindre l&#39;excellence dans un environnement inclusif, collaboratif et innovant.\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><p><\/p><\/div><div><p><b><span>Votre mission en tant que Conseiller<span>\u00a0<\/span><\/span><span>client<span>\u00a0<\/span><\/span><span>francophone<\/span><\/b><span>\u00a0<\/span><\/p><p><\/p><\/div><div><p><span><span>En tant que Conseiller Client<span>\u00a0<\/span><\/span><span>francophone<\/span><span>, vous jouerez un r\u00f4le essentiel en :<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><ul><li><p><span><span>R\u00e9pondre aux appels entrants des clients pour les assister dans l\u2019utilisation des produits et services.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Diagnostiquer et r\u00e9soudre les probl\u00e8mes techniques en guidant les clients \u00e9tape par \u00e9tape.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Assurer un suivi efficace des demandes clients pour garantir leur satisfaction.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Contacter les clients pour leur proposer des offres adapt\u00e9es \u00e0 leurs besoins.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Argumenter et convaincre en mettant en avant les avantages des produits et services.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Assurer la r\u00e9tention des clients en proposant des solutions adapt\u00e9es \u00e0 leurs attentes.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Garantir une exp\u00e9rience client fluide et positive en appliquant les proc\u00e9dures internes.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Travailler en collaboration avec les autres services pour une prise en charge efficace des demandes.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Respecter les objectifs de qualit\u00e9 et de performance d\u00e9finis par l\u2019entreprise.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><b><span>Ce que nous vous offrons\u00a0<\/span><\/b><span>\u00a0<\/span><\/p><p><\/p><\/div><div><p><span><span>Chez<span>\u00a0<\/span><\/span><span>Concentrix<\/span><span>, nous faisons de la valorisation de nos talents une priorit\u00e9. Voici les avantages uniques que nous proposons pour reconna\u00eetre votre contribution :<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><ul><li><p><b><span>Contrat \u00e0 dur\u00e9e ind\u00e9termin\u00e9\u202f:<\/span><\/b><span><span><span>\u00a0<\/span><\/span><span>E<\/span><span>n vous offrant une stabilit\u00e9 d\u2019emploi gr\u00e2ce \u00e0 un contrat sans limite de dur\u00e9e<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Une r\u00e9mun\u00e9ration attractive avec des primes suppl\u00e9mentaires<\/span><span>.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><b><span>Transport assur\u00e9\u202f:<\/span><\/b><span><span><span>\u00a0<\/span><\/span><span>Vous permettant<span>\u00a0<\/span><\/span><span>de<span>\u00a0<\/span><\/span><span>vous<\/span><span><span>\u00a0<\/span>rendre sur<span>\u00a0<\/span><\/span><span>votre<\/span><span><span>\u00a0<\/span>lieu de travail en toute s\u00e9curit\u00e9 et sans contrainte logistique.\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><\/div><div><div><ul><li><p><b><span>Formation qualifiante\u202f:<\/span><\/b><span><span><span>\u00a0<\/span><\/span><span>P<\/span><span>ermet de d\u00e9velopper les comp\u00e9tences et d\u2019acqu\u00e9rir de nouvelles connaissances adapt\u00e9es au poste.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><b><span>Un environnement de travail dynamique<\/span><\/b><span><span><span>\u00a0<\/span>:<\/span><span><span>\u00a0<\/span><\/span><span>Animations \u00e0 th\u00e8me et cadeaux tout au long de l&#39;ann\u00e9e pour renforcer l&#39;esprit d&#39;\u00e9quipe.\u00a0<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><b><span>Le profil de nos Game-<\/span><span>Changers<\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><p><span><span>Nous recherchons des talents qui :<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><ul><li><p><b><span>Ma\u00eetrisent parfaitement le fran\u00e7ais<\/span><\/b><span><span>, aussi bien \u00e0 l\u2019\u00e9crit qu\u2019\u00e0 l\u2019oral. &#x1f5e3;\ufe0f<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><b><span>Poss\u00e8dent un excellent sens de la communication<\/span><\/b><span><span>, sont organis\u00e9s, autonomes et adoptent une attitude positive. &#x1f4a1;<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><b><span>Ma\u00eetrisent les outils digitaux<span>\u00a0<\/span><\/span><\/b><span><span>et font preuve d&#39;une curiosit\u00e9 naturelle pour adopter de nouvelles technologies. &#x1f5a5;\ufe0f<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><b><span>Rel\u00e8vent les d\u00e9fis avec enthousiasme<\/span><\/b><span><span><span>\u00a0<\/span>et sont passionn\u00e9s par la satisfaction client.<\/span><\/span><span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><p><b><span>Notre processus de recrutement<\/span><\/b><span>\u00a0<\/span><\/p><p><\/p><\/div><div><p><b><span>Tests en ligne (1h)<\/span><\/b><span><span><span>\u00a0<\/span>:<span>\u00a0<\/span><\/span><span>Une fois votre candidature r\u00e9ceptionn\u00e9e, vous recevrez un<span>\u00a0<\/span><\/span><span>email<\/span><span><span>\u00a0<\/span>vous invitant \u00e0 participer \u00e0 une s\u00e9rie de tests en ligne. Ces \u00e9valuations interactives sont con\u00e7ues pour valoriser vos comp\u00e9tences linguistiques, techniques, ainsi que votre personnalit\u00e9. Une \u00e9tape cl\u00e9 pour mieux comprendre votre potentiel et vous d\u00e9marquer !<\/span><\/span><span>\u00a0<\/span><\/p><p><\/p><\/div><div><p><b><span>\u00c9change t\u00e9l\u00e9phonique<\/span><\/b><span><span><span>\u00a0<\/span>: Une conversation exploratoire avec un membre de notre \u00e9quipe recrutement<span>\u00a0<\/span><\/span><span>pour d\u00e9couvrir<span>\u00a0<\/span><\/span><span>Concentrix<\/span><span><span>\u00a0<\/span>et confirmer l\u2019ad\u00e9quation de votre profil.<\/span><\/span><span>\u00a0<\/span><\/p><p><\/p><\/div><div><p><b><span>Entretien en pr\u00e9sentiel<\/span><\/b><span><span><span>\u00a0<\/span>: Une discussion approfondie pour valider vos comp\u00e9tences<span>\u00a0<\/span><\/span><span>et aligner vos ambitions avec notre culture.<\/span><\/span><span>\u00a0<\/span><\/p><\/div><div><p><span>\u00a0<\/span><\/p><\/div><div><p><b><span>Pr\u00eat \u00e0 relever le d\u00e9fi ?<span>\u00a0<\/span><\/span><\/b><span><span>Rejoignez l\u2019aventure<span>\u00a0<\/span><\/span><span>Concentrix<\/span><span>, l\u00e0 o\u00f9 innovation et excellence se rencontrent !<\/span><\/span><b><span><span>\u00a0<\/span>&#x1f680;<\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><p><span>\u00a0<\/span><\/p><\/div><\/div>\",\"ats_external_id\":\"R1698855\",\"location\":\"Alger, 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Potom je t&aacute;to poz&iacute;cia pr&aacute;ve pre v&aacute;s!<\/p>\\n<p class=\\\"isSelectedEnd\\\">Pre n&aacute;&scaron;ho partnera, ktor&yacute; p&ocirc;sob&iacute; v oblasti m&oacute;dneho priemyslu, h\u013ead&aacute;me komunikat&iacute;vneho a pr&iacute;jemn&eacute;ho kolegu alebo kolegy\u0148u, ktor&yacute;\/ktor&aacute; bude odpoveda\u0165 na ot&aacute;zky z&aacute;kazn&iacute;kov a pom&aacute;ha\u0165 im s rie&scaron;en&iacute;m pr&iacute;padn&yacute;ch probl&eacute;mov.<\/p>\\n<h3>Ako bude vyzera\u0165 v&aacute;&scaron; pracovn&yacute; de\u0148:<\/h3>\\n<ul data-spread=\\\"false\\\">\\n<li>Budete komunikova\u0165 so z&aacute;kazn&iacute;kmi prostredn&iacute;ctvom telef&oacute;nu, e-mailu a chatu<\/li>\\n<li>Budete pracova\u0165 z pohodlia domova, z&aacute;rove\u0148 v&scaron;ak budete s&uacute;\u010das\u0165ou t&iacute;mu a akt&iacute;vne s n&iacute;m spolupracova\u0165<\/li>\\n<li>Pr&aacute;ca na osemhodinov&eacute; zmeny (Po &ndash; Pi 7:00 &ndash; 20:00, So &ndash; Ne 9:00 &ndash; 17:00)<\/li>\\n<li>Telef&oacute;nna linka je iba pas&iacute;vna &ndash; \u017eiadne studen&eacute; telefon&aacute;ty ani akt&iacute;vne oslovovanie z&aacute;kazn&iacute;kov<\/li>\\n<\/ul>\\n<h3>\u010co od v&aacute;s po\u017eadujeme:<\/h3>\\n<ul data-spread=\\\"false\\\">\\n<li>Minim&aacute;lne ukon\u010den&eacute; stredo&scaron;kolsk&eacute; vzdelanie<\/li>\\n<li>Dobr&aacute; znalos\u0165 pr&aacute;ce s PC a MS Office<\/li>\\n<li>Schopnos\u0165 r&yacute;chlo rozpozna\u0165 potreby z&aacute;kazn&iacute;kov a n&aacute;js\u0165 vhodn&eacute; rie&scaron;enie<\/li>\\n<li>Efekt&iacute;vna organiz&aacute;cia pr&aacute;ce a schopnos\u0165 ur\u010dova\u0165 si priority<\/li>\\n<li>Trpezlivos\u0165 a v&yacute;born&eacute; komunika\u010dn&eacute; schopnosti<\/li>\\n<li>Schopnos\u0165 pracova\u0165 samostatne aj v t&iacute;me<\/li>\\n<li><strong>Ma\u010farsk&yacute; jazyk na &uacute;rovni roden&eacute;ho hovoriaceho<\/strong><\/li>\\n<li>Znalos\u0165 slovensk&eacute;ho alebo anglick&eacute;ho jazyka na komunikat&iacute;vnej &uacute;rovni je v&yacute;hodou<\/li>\\n<\/ul>\\n<h3>\u010co m&ocirc;\u017eete o\u010dak&aacute;va\u0165 od n&aacute;s:<\/h3>\\n<ul data-spread=\\\"false\\\">\\n<li>Pr&iacute;le\u017eitos\u0165 na&scaron;tartova\u0165 svoju kari&eacute;ru v medzin&aacute;rodnom prostred&iacute;<\/li>\\n<li>Pr&aacute;cu na pln&yacute; &uacute;v&auml;zok<\/li>\\n<li>Pr&aacute;cu z pohodlia domova<\/li>\\n<li><strong>Mzdu 1 100 &euro; + bonus a\u017e do v&yacute;&scaron;ky 20 % zo z&aacute;kladnej mzdy pod\u013ea dosiahnut&yacute;ch KPI<\/strong><\/li>\\n<li>Komplexn&eacute; &uacute;vodn&eacute; za&scaron;kolenie, ktor&eacute; je plne hraden&eacute;<\/li>\\n<li>Priebe\u017en&eacute; &scaron;kolenia a programy na zvy&scaron;ovanie kvalifik&aacute;cie prostredn&iacute;ctvom Concentrix University<\/li>\\n<li>Programy profesijn&eacute;ho rozvoja a kari&eacute;rneho rastu<\/li>\\n<\/ul>\\n<h3>Benefity:<\/h3>\\n<ul data-spread=\\\"false\\\">\\n<li>Stravn&eacute; \/ pr&iacute;spevok na stravovanie<\/li>\\n<li>Benefitn&aacute; karta<\/li>\\n<li>Multisport karta<\/li>\\n<li>V&yacute;konnostn&eacute; bonusy<\/li>\\n<li>Bonus za odpor&uacute;\u010danie nov&eacute;ho kolegu<\/li>\\n<li>Ob\u010derstvenie na pracovisku, k&aacute;va a \u010daj<\/li>\\n<li>Firemn&eacute; akcie, s&uacute;\u0165a\u017ee a teambuildingy<\/li>\\n<\/ul>\\n<p data-pm-slice=\\\"1 1 []\\\">&nbsp;<\/p>\",\"ats_external_id\":\"SK-592\",\"location\":\"Remote, Remote\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-08-18T11:55:20.996+02:00\",\"created_at\":\"2026-01-19T13:50:20.128+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81OTI?\",\"apply_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81OTI\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-poland\",\"internal_job_listing\":\"1\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"1\",\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"1\",\"auto_call\":\"0\",\"on_erp_listing\":\"0\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"391\",\"campaign_id\":\"588\",\"campaign_title\":\"AboutYou \/ Czech \/ WAH in Slovakia\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Support Advisor with Czech - popular online shop \",\"street\":null,\"address\":null,\"city\":\"Remote\",\"state\":null,\"postal_code\":null,\"region\":\"Remote\",\"country\":\"Slovakia\",\"short_description\":\"Apply with Concentrix\",\"long_description\":\"<p><span data-contrast=\\\"auto\\\">We are Concentrix - a world leader in customer service. We help top brands grow thanks to top customer service and technological solutions. We&nbsp;operate&nbsp;in more than 70 countries and are proud holders of awards such as Employer Brand Leader of the Year or Best Employer - Outsourcing. Are you looking for a fresh career challenge or the chance to grow in an international company? Join our customer service team, where&nbsp;you&rsquo;ll&nbsp;work in a dynamic, multicultural environment with the comfort of a home office and company-provided equipment. We offer a stable role in the&nbsp;Slovak&nbsp;branch of a global organization, with shift-based work and opportunities to develop your skills and career.<\/span><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/p>\\n<p><strong><span data-contrast=\\\"auto\\\">What will you do in this role:<\/span><\/strong><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/p>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"2\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"13\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Answer calls (only inbound, no tele-marketing) and reply to e-mails from customers in<\/span><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\"> Czech <\/span>language<span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"6\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"2\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Help customers with their registration, profile settings, orders, delivery, returns and<\/span><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"6\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"3\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Solve claims (lost package, damaged goods, partial returns, etc.)<\/span><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"6\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"4\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Enter and&nbsp;maintain&nbsp;data up-to date in internal database; work with ticketing system<\/span><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"6\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"5\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">We work in shifts according to schedule:<\/span><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"-\\\" data-font=\\\"Aptos\\\" data-listid=\\\"7\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559683&quot;:0,&quot;335559684&quot;:-2,&quot;335559685&quot;:1080,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Aptos&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;-&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"1\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Monday - Friday - 08:00 - 16:30 OR 11:30 - 20:00<\/span><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"-\\\" data-font=\\\"Aptos\\\" data-listid=\\\"8\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559683&quot;:0,&quot;335559684&quot;:-2,&quot;335559685&quot;:1080,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Aptos&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;-&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"1\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Saturday and bank holidays 09:00-18:00<\/span><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"6\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"6\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Weekly hours: 38,75<\/span><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<p><strong><span data-contrast=\\\"auto\\\">Requirements:<\/span><\/strong><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/p>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"4\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"1\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Fluent Czech written and spoken - intermediate English<\/span><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"4\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"2\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Computer literacy, able to learn quickly<\/span><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"4\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"3\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Multitasking, active listening, customer oriented<\/span><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"4\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"4\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Remote work - internet speed at 25 Mbps\/download minimum<\/span><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<p><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559685&quot;:720}\\\">&nbsp;<\/span><\/p>\\n<p><strong><span data-contrast=\\\"auto\\\">What do we offer:<\/span><\/strong><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/p>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"6\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"7\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Home office with company-provided equipment for your comfort and flexibility<\/span><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"6\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"8\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Meal contribution as an&nbsp;additional&nbsp;allowance<\/span><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"6\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"9\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Attractive performance bonuses and a rewarding referral program<\/span><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"6\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"10\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Benefit card with monthly balance added from us<\/span><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"6\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"11\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Daily use of foreign languages, especially English, in an international environment<\/span><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"6\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"12\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">A fair, supportive, and people-focused team culture that values respect and<\/span><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"6\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"13\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">collaboration<\/span><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"6\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"14\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Extensive training and clear opportunities for career growth within a global company<\/span><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"6\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"15\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Fun and engaging activities &ndash; team-building events, company celebrations, sports, and more<\/span><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<p><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/p>\",\"ats_external_id\":\"SK-588\",\"location\":\"Remote, Remote\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-09-16T01:59:03.979+02:00\",\"created_at\":\"2026-01-19T13:44:08.433+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81ODg?\",\"apply_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81ODg\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-poland\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"1\",\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"1\",\"auto_call\":\"0\",\"on_erp_listing\":\"0\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"392\",\"campaign_id\":\"584\",\"campaign_title\":\"Zalando T1 \/ Czech \/ WAH in Slovakia\",\"campaign_type\":\"job_application\",\"job_title\":\"Poradce z\u00e1kaznick\u00e9 podpory s \u202f\u010de\u0161tinou - Home office\",\"street\":null,\"address\":null,\"city\":\"Remote\",\"state\":null,\"postal_code\":null,\"region\":\"Remote\",\"country\":\"Slovakia\",\"short_description\":\"Apply with Concentrix\",\"long_description\":\"<div class=\\\"RichContent mb-1400\\\" data-jobad=\\\"body\\\" data-test=\\\"jd-body-richtext\\\">\\n<p class=\\\"typography-body-large-text-regular mb-800\\\">Cht\u011bli byste pracovat pro mezin&aacute;rodn&iacute; spole\u010dnost s&nbsp;p\u0159&aacute;telsk&yacute;m kolektivem a&nbsp;hled&aacute;te pr&aacute;ci z&nbsp;domova? Zaj&iacute;m&aacute;te se o&nbsp;m&oacute;du a&nbsp;r&aacute;di pom&aacute;h&aacute;te druh&yacute;m? Pak je tato pozice pr&aacute;v\u011b pro V&aacute;s. Pro na&scaron;eho partnera, kter&yacute; se zab&yacute;v&aacute; prodejem m&oacute;dy, hled&aacute;me komunikativn&iacute;ho a&nbsp;p\u0159&iacute;jemn&eacute;ho kolegu nebo kolegyni, kter&yacute; bude zodpov&iacute;dat ot&aacute;zky klient\u016f, p\u0159&iacute;padn\u011b pom&aacute;hat s&nbsp;\u0159e&scaron;en&iacute;m probl&eacute;m\u016f.<\/p>\\n<p class=\\\"typography-body-large-text-regular mb-800\\\"><br \/><strong>Jak bude v&aacute;&scaron; pracovn&iacute; den vypadat:<\/strong><\/p>\\n<ul class=\\\"typography-body-large-text-regular\\\">\\n<li>Zodpov&iacute;d&aacute;n&iacute; z&aacute;kaznick&yacute;ch po\u017eadavk\u016f pomoc&iacute; telefonick&eacute; linky, email\u016f a&nbsp;chat\u016f<\/li>\\n<li>Budete pracovat online z&nbsp;domova, ale budete napojeni na v&aacute;&scaron; t&yacute;m, se kter&yacute;m budete aktivn\u011b spolupracovat<\/li>\\n<li>Pr&aacute;ce na osmihodinov&eacute; pracovn&iacute; sm\u011bny (Po &ndash; P&aacute; 7:00 &ndash; 20:00, So &ndash; Ne 9:00 &ndash; 17:00)<\/li>\\n<li>Telefonn&iacute; linka je pouze pasivn&iacute;, \u017e&aacute;dn&eacute; navol&aacute;v&aacute;n&iacute; studen&yacute;ch kontakt\u016f<\/li>\\n<\/ul>\\n<p class=\\\"typography-body-large-text-regular mb-800\\\"><br \/><strong>Co od V&aacute;s po\u017eadujeme:<\/strong><\/p>\\n<ul class=\\\"typography-body-large-text-regular\\\">\\n<li>Minim&aacute;ln\u011b ukon\u010den&eacute; st\u0159edo&scaron;kolsk&eacute; vzd\u011bl&aacute;n&iacute; s&nbsp;maturitou<\/li>\\n<li>Dobr&aacute; znalost pr&aacute;ce s&nbsp;PC a&nbsp;v programech MS Office<\/li>\\n<li>Schopnost rychle rozpoznat pot\u0159eby z&aacute;kazn&iacute;k\u016f<\/li>\\n<li>Efektivn&iacute; organizace pr&aacute;ce, schopnost ur\u010dit si priority<\/li>\\n<li>Trp\u011blivost a&nbsp;skv\u011bl&eacute; komunikativn&iacute; schopnosti<\/li>\\n<li>Schopnost pr&aacute;ce v&nbsp;t&yacute;mu i&nbsp;samostatn\u011b<\/li>\\n<li>\u010de&scaron;tina na &uacute;rovni rodil&eacute;ho mluv\u010d&iacute;ho, angli\u010dtina na komunikativn&iacute; &uacute;rovni v&nbsp;psan&eacute; i&nbsp;mluven&eacute; podob\u011b<\/li>\\n<\/ul>\\n<p class=\\\"typography-body-large-text-regular mb-800\\\"><br \/><strong>Co m\u016f\u017eete o\u010dek&aacute;vat vy od n&aacute;s:<\/strong><\/p>\\n<ul class=\\\"typography-body-large-text-regular\\\">\\n<li>p\u0159&iacute;le\u017eitost nastartovat svou kari&eacute;ru v\u202fmezin&aacute;rodn&iacute;m prost\u0159ed&iacute;<\/li>\\n<li>Pr&aacute;ce na pln&yacute; &uacute;vazek<\/li>\\n<li>Pr&aacute;ce z&nbsp;domova<\/li>\\n<li>plat 1.100 euro +m\u011bs&iacute;\u010dn&iacute; bonus na z&aacute;klad\u011b v&yacute;konu (a\u017e 20% ze z&aacute;kladu)<\/li>\\n<li>Komplexn&iacute; &uacute;vodn&iacute; za&scaron;kolen&iacute; (pln\u011b hrazeno)<\/li>\\n<li>Pr\u016fb\u011b\u017en&aacute; &scaron;kolen&iacute; a&nbsp;programy pro zvy&scaron;ov&aacute;n&iacute; kvalifikace prost\u0159ednictv&iacute;m Concentrix University<\/li>\\n<li>Programy profesn&iacute;ho rozvoje a&nbsp;kari&eacute;rn&iacute; navigace na podporu va&scaron;eho kari&eacute;rn&iacute;ho r\u016fstu<\/li>\\n<\/ul>\\n<p class=\\\"typography-body-large-text-regular mb-800\\\"><strong>Benefity<\/strong><\/p>\\n<ul class=\\\"typography-body-large-text-regular\\\">\\n<li>Stravenky<\/li>\\n<li>Benefitn&iacute; karta<\/li>\\n<li>Multisport karta<\/li>\\n<li>Bonusy podle v&yacute;konu<\/li>\\n<li>Bonus za doporu\u010den&iacute; nov&eacute;ho kolegy<\/li>\\n<li>Ob\u010derstven&iacute; na pracovi&scaron;ti, k&aacute;va a&nbsp;\u010daj<\/li>\\n<li>Firemn&iacute; akce, sout\u011b\u017ee a&nbsp;teambuildingy<\/li>\\n<\/ul>\\n<\/div>\\n<div class=\\\"JobDescriptionBenefits mb-1400\\\">\\n<p class=\\\"typography-body-medium-text-regular JobDescriptionBenefits__title mb-600 text-secondary\\\">&nbsp;<\/p>\\n<\/div>\",\"ats_external_id\":\"SK-584\",\"location\":\"Remote, Remote\",\"job_type\":\"full_time\",\"salary\":\"1150\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-10-12T01:59:04.340+02:00\",\"created_at\":\"2026-01-19T13:29:42.852+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81ODQ?\",\"apply_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81ODQ\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":\"wfh_flexible\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-poland\",\"internal_job_listing\":\"1\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"1\",\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"1\",\"auto_call\":\"0\",\"on_erp_listing\":\"0\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"393\",\"campaign_id\":\"579\",\"campaign_title\":\"HPE \/ Czech \/ Prague - flexible\",\"campaign_type\":\"job_application\",\"job_title\":\"Business development representative with Czech language\",\"street\":null,\"address\":null,\"city\":\"Prague\",\"state\":\"Prague\",\"postal_code\":null,\"region\":\"Prague\",\"country\":\"Czechia\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<h2 class=\\\"typography-heading-small-text\\\" data-gtm-vis-first-on-screen347315_747=\\\"228\\\" data-gtm-vis-total-visible-time347315_747=\\\"100\\\" data-gtm-vis-has-fired347315_747=\\\"1\\\">Responsibilities<\/h2>\\n<ul class=\\\"typography-body-large-text-regular\\\">\\n<li>Phone-call follow-up marketing campaigns<\/li>\\n<li>Focusing on commercial customers<\/li>\\n<li>Email and social media campaigns to prospect and existing commercial clients<\/li>\\n<li>Profiling and the need to identify prospect companies and lead to support sales results<\/li>\\n<li>Maintain high-quality leads and contacts, ensuring their input into CRM systems<\/li>\\n<li>Nurture of existing leads and client's database<\/li>\\n<li>Sales and Marketing Department in the Lead Generation Process<\/li>\\n<li>Daily work with databases from Country Marketing, Sales, Pre-sales teams for profiling, leads creation<\/li>\\n<li>New contacts creation in CRM<\/li>\\n<li>Report results to the Supervisor<\/li>\\n<\/ul>\\n<h2 class=\\\"typography-heading-small-text\\\" data-gtm-vis-first-on-screen347315_747=\\\"26687\\\" data-gtm-vis-total-visible-time347315_747=\\\"100\\\" data-gtm-vis-has-fired347315_747=\\\"1\\\">Requirements<\/h2>\\n<ul class=\\\"typography-body-large-text-regular\\\">\\n<li>Energetic, focused, goal-oriented personality<\/li>\\n<li>Keen interest in sales development<\/li>\\n<li>Good communication skills and interest in existing and prospective clients<\/li>\\n<li>Experience working on the phone<\/li>\\n<li>Enthusiastic about getting new people and the needs of the company<\/li>\\n<li>Basic knowledge of Office Package, usage of social media and phone conversation<\/li>\\n<li>Native Czech and Intermediate English (written and spoken)<\/li>\\n<li>Basic knowledge of IT environment and client portfolio<\/li>\\n<li>Telemarketing \/ Sales Experience is a&nbsp;plus<\/li>\\n<\/ul>\\n<h2 class=\\\"typography-heading-small-text\\\" data-gtm-vis-recent-on-screen347315_747=\\\"29057\\\" data-gtm-vis-first-on-screen347315_747=\\\"29057\\\" data-gtm-vis-total-visible-time347315_747=\\\"100\\\" data-gtm-vis-has-fired347315_747=\\\"1\\\">Offer<\/h2>\\n<ul class=\\\"typography-body-large-text-regular\\\">\\n<li>Competitive Salary<\/li>\\n<li>Daily use of foreign languages<\/li>\\n<li>Extensive Training and Development Program for Products, Tools and Processes<\/li>\\n<li>25 Days Of Holiday<\/li>\\n<li>Meal vouchers at the value of 123.90 CZK for every working day of each month<\/li>\\n<li>benefit card (1.940 CZK monthly)<\/li>\\n<li>Multisport card<\/li>\\n<li>Fresh fruit and refreshments in the office<\/li>\\n<li>Interactive activities: team building, company parties, sports, etc.<\/li>\\n<li>Opportunity to develop a&nbsp;career within a&nbsp;multinational environment<\/li>\\n<\/ul>\",\"ats_external_id\":\"CZ-579\",\"location\":\"Prague, Prague\",\"job_type\":\"full_time\",\"salary\":\"37000\",\"salary_type\":\"monthly\",\"salary_currency\":\"CZK\",\"updated_at\":\"2026-08-05T16:40:53.769+02:00\",\"created_at\":\"2026-01-19T13:23:17.749+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81Nzk?\",\"apply_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81Nzk\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":\"wfh_flexible\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-poland\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"1\",\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"1\",\"auto_call\":\"0\",\"on_erp_listing\":\"0\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"394\",\"campaign_id\":\"575\",\"campaign_title\":\"HP Inc \/ Slovenian \/ Prague - flexible\",\"campaign_type\":\"job_application\",\"job_title\":\"Inside Business Partner Manager with Slovenian\",\"street\":null,\"address\":null,\"city\":\"Prague\",\"state\":\"Prague\",\"postal_code\":null,\"region\":\"Prague\",\"country\":\"Czechia\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p class=\\\"typography-body-large-text-regular mb-800\\\">Do you want to advance your career in sales? Are you not afraid of challenges and are you goal driven? Do you enjoy working in an international environment?<br \/>Here we come with a&nbsp;big chance to start your carrier in the IT world with a&nbsp;chance to grow.<br \/>As a&nbsp;native speaker, you will be responsible for portfolio of partners and their sales grow.<br \/>Sustainable work in Prague &amp; long cooperation.<br \/><br \/><strong>Responsibilities:<\/strong><\/p>\\n<ul class=\\\"typography-body-large-text-regular\\\">\\n<li>Responsible for a&nbsp;portfolio of partners and developing their business to sell PC and Print products, including services and bring YoY growth<\/li>\\n<li>Understand partner market and competition<\/li>\\n<li>Proactively and regularly calling partners to identify potential and increase sales<\/li>\\n<li>Actively search for business opportunities, pricing and guiding partner through the entire sales cycle<\/li>\\n<li>Educate partners on new products and features<\/li>\\n<li>Respond in a&nbsp;timely and accurate manner to calls\/e-mails from resellers, building a&nbsp;professional business relationship<\/li>\\n<li>Create partner loyalty and drive partner competencies and certification.<\/li>\\n<li>Ensure partners are meeting Partner Program Requirements (Technical\/Sales certification, revenue threshold).<\/li>\\n<li>Manage partner forecasting and partners performance by tracking tools.<\/li>\\n<li>Monitor execution of partner marketing plan, investment and co-marketing activities review and proposal, monitor ROI<\/li>\\n<li>Registration \/ Onboarding of IT Resellers to Partner Program<\/li>\\n<\/ul>\\n<p class=\\\"typography-body-large-text-regular mb-800\\\"><strong>Requirements:<\/strong><\/p>\\n<ul class=\\\"typography-body-large-text-regular\\\">\\n<li>Fluent in English and native Slovenian<\/li>\\n<li>Outstanding communication skills (verbal and written)<\/li>\\n<li>Previous sales experience, preferably B2B sales<\/li>\\n<li>Positive attitude and goal orientation<\/li>\\n<li>Strong individual contributor as well as a&nbsp;team player<\/li>\\n<li>Handle project tasks with minimal direction and supervision<\/li>\\n<li>Flexibility in prioritizing workload<\/li>\\n<\/ul>\\n<p class=\\\"typography-body-large-text-regular mb-800\\\"><br \/><strong>We offer:<\/strong><\/p>\\n<ul class=\\\"typography-body-large-text-regular\\\">\\n<li>bonus up to 25% from the base salary&nbsp;<\/li>\\n<li>25 days of fully paid holiday<\/li>\\n<li>Meal vouchers (123.90 CZK \/ working day)<\/li>\\n<li>benefit card ( 1 940 CZK monthly)<\/li>\\n<li>Tasty coffee &amp; tea<\/li>\\n<li>Fresh fruit and refreshments in the workplace<\/li>\\n<li>Multisport card<\/li>\\n<li>Daily use of foreign languages, especially English<\/li>\\n<li>Game corners, relaxation zones and terraces (for smokers and non-smokers), and fully equipped kitchenettes<\/li>\\n<li>Around the building, there are plenty of restaurants that are also vegan-friendly<\/li>\\n<li>A\u202fteam that is fair and human at all times, including corporate governance<\/li>\\n<li>Close to public transport (Metro Bud\u011bjovick&aacute;)<\/li>\\n<li>Fitness center or park nearby<\/li>\\n<li>Interactive activities: team-building, company parties, sports, etc.<\/li>\\n<li>Opportunity to develop a\u202fcareer within a\u202fmultinational environment<\/li>\\n<\/ul>\",\"ats_external_id\":\"CZ-575\",\"location\":\"Prague, Prague\",\"job_type\":\"full_time\",\"salary\":\"40000\",\"salary_type\":\"monthly\",\"salary_currency\":\"CZK\",\"updated_at\":\"2026-10-07T13:13:05.150+02:00\",\"created_at\":\"2026-01-19T13:17:38.078+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81NzU?\",\"apply_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81NzU\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":\"wfh_flexible\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-poland\",\"internal_job_listing\":\"1\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"1\",\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"1\",\"auto_call\":\"0\",\"on_erp_listing\":\"1\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"395\",\"campaign_id\":\"572\",\"campaign_title\":\"HP Inc \/ Romanian \/ Prague - flexible\",\"campaign_type\":\"job_application\",\"job_title\":\"Inside Business Partner Manager with Romanian\",\"street\":null,\"address\":null,\"city\":\"Prague\",\"state\":\"Prague\",\"postal_code\":null,\"region\":\"Prague\",\"country\":\"Czechia\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p>Do you want to advance your career in sales? Are you not afraid of challenges and are you goal driven? Do you enjoy working in an international environment?<br \/>Here we come with a big chance to start your carrier in the IT world with a chance to grow.<br \/>As a native speaker, you will be responsible for portfolio of partners and their sales grow.<br \/>Sustainable work in Prague &amp; long cooperation.<br \/><br \/>Responsibilities:<\/p>\\n<ul>\\n<li>Responsible for a portfolio of partners and developing their business to sell PC and Print products, including services and bring YoY growth<\/li>\\n<li>Understand partner market and competition<\/li>\\n<li>Proactively and regularly calling partners to identify potential and increase sales<\/li>\\n<li>Actively search for business opportunities, pricing and guiding partner through the entire sales cycle<\/li>\\n<li>Educate partners on new products and features<\/li>\\n<li>Respond in a timely and accurate manner to calls\/e-mails from resellers, building a professional business relationship<\/li>\\n<li>Create partner loyalty and drive partner competencies and certification.<\/li>\\n<li>Ensure partners are meeting Partner Program Requirements (Technical\/Sales certification, revenue threshold).<\/li>\\n<li>Manage partner forecasting and partners performance by tracking tools.<\/li>\\n<li>Monitor execution of partner marketing plan, investment and co-marketing activities review and proposal, monitor ROI<\/li>\\n<li>Registration \/ Onboarding of IT Resellers to Partner Program<\/li>\\n<\/ul>\\n<p>Requirements:<\/p>\\n<ul>\\n<li>Fluent in English and native Romanian<\/li>\\n<li>Outstanding communication skills (verbal and written)<\/li>\\n<li>Previous sales experience, preferably B2B sales<\/li>\\n<li>Positive attitude and goal orientation<\/li>\\n<li>Strong individual contributor as well as a team player<\/li>\\n<li>Handle project tasks with minimal direction and supervision<\/li>\\n<li>Flexibility in prioritizing workload<\/li>\\n<\/ul>\\n<p><br \/>We offer:<\/p>\\n<ul>\\n<li>25 days of fully paid holiday<\/li>\\n<li>Meal vouchers (123.90 CZK \/ working day)<\/li>\\n<li>benefit card ( 1 940 CZK monthly)<\/li>\\n<li>Tasty coffee &amp; tea<\/li>\\n<li>Fresh fruit and refreshments in the workplace<\/li>\\n<li>Multisport card<\/li>\\n<li>Daily use of foreign languages, especially English<\/li>\\n<li>Game corners, relaxation zones and terraces (for smokers and non-smokers), and fully equipped kitchenettes<\/li>\\n<li>Around the building, there are plenty of restaurants that are also vegan-friendly<\/li>\\n<li>A\u202fteam that is fair and human at all times, including corporate governance<\/li>\\n<li>Close to public transport (Metro Bud\u011bjovick&aacute;)<\/li>\\n<li>Fitness center or park nearby<\/li>\\n<li>Interactive activities: team-building, company parties, sports, etc.<\/li>\\n<li>Opportunity to develop a\u202fcareer within a\u202fmultinational environment<\/li>\\n<\/ul>\",\"ats_external_id\":\"CZ-572\",\"location\":\"Prague, Prague\",\"job_type\":\"full_time\",\"salary\":\"37000\",\"salary_type\":\"monthly\",\"salary_currency\":\"CZK\",\"updated_at\":\"2026-08-18T22:03:34.682+02:00\",\"created_at\":\"2026-01-19T13:09:48.322+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81NzI?\",\"apply_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81NzI\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":\"wfh_flexible\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-poland\",\"internal_job_listing\":\"1\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"1\",\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"1\",\"auto_call\":\"0\",\"on_erp_listing\":\"1\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"396\",\"campaign_id\":\"571\",\"campaign_title\":\"HP Inc \/ Polish \/ Prague - flexible\",\"campaign_type\":\"job_application\",\"job_title\":\"Inside Sales Representative for IT with Polish\",\"street\":null,\"address\":null,\"city\":\"Prague\",\"state\":\"Prague\",\"postal_code\":null,\"region\":\"Prague\",\"country\":\"Czechia\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p class=\\\"typography-body-large-text-regular mb-800\\\">Are you willing to get a&nbsp;strong experience in the inside sales? Do you have the interest in IT and you would like to be a&nbsp;part of a&nbsp;dynamic and multinational team in Prague?<\/p>\\n<p class=\\\"typography-body-large-text-regular mb-800\\\"><strong>Then apply today!<\/strong><\/p>\\n<p class=\\\"typography-body-large-text-regular mb-800\\\">We are providing outsourced inside sales services to market leader IT vendors and constantly looking for talents from multiple countries.<\/p>\\n<p class=\\\"typography-body-large-text-regular mb-800\\\">We are looking for an ambitious, enthusiastic professional to fill the&nbsp;<strong>position of ISR (Inside Sales Representative) with POLISH language.<\/strong>&nbsp;This is an excellent opportunity for individuals seeking B2B sales career within the global player in the IT Industry with the possibility of personal development that could set a&nbsp;great start for your career. Working closely with business partners and the diverse team on site will make your daily work more interesting without the boring routine.<\/p>\\n<h2 class=\\\"typography-heading-small-text\\\" data-gtm-vis-first-on-screen347315_747=\\\"1656\\\" data-gtm-vis-total-visible-time347315_747=\\\"100\\\" data-gtm-vis-has-fired347315_747=\\\"1\\\">Responsibilities<strong>:<\/strong><\/h2>\\n<ul class=\\\"typography-body-large-text-regular\\\">\\n<li>Assigned customer portfolio to manage and drive their purchasing via consultative selling<\/li>\\n<li>Proactively do calling to all assigned existing customers and new prospective clients (hunting) and generating pipeline and incremental business on both<\/li>\\n<li>Providing an accurate forecast for the open and closed pipeline, and cooperating with other functions (Pre-Sales, Management, Pricing, Partner Managers, Filed Sales) to ensure smooth flow of the Business<\/li>\\n<\/ul>\\n<h2 class=\\\"typography-heading-small-text\\\" data-gtm-vis-first-on-screen347315_747=\\\"5243\\\" data-gtm-vis-total-visible-time347315_747=\\\"100\\\" data-gtm-vis-has-fired347315_747=\\\"1\\\"><strong>Requirements:<\/strong><\/h2>\\n<ul class=\\\"typography-body-large-text-regular\\\">\\n<li>Previous<strong>&nbsp;B2B sales experience<\/strong><\/li>\\n<li>Proven track of records in KPIs and Sales Achievements<\/li>\\n<li>A&nbsp;winning attitude and competitive nature<\/li>\\n<li>Strong in communication and proactive approach to customers<\/li>\\n<li>Ability to set priorities based on the customer, Quota and KPI objectives<\/li>\\n<li>Ability to work under stress, handle unique situations and work in the team<\/li>\\n<li>Basic IT knowledge and orientation on IT market<\/li>\\n<li>Native Polish language and strong English both in oral and written form<\/li>\\n<\/ul>\\n<h2 class=\\\"typography-heading-small-text\\\" data-gtm-vis-recent-on-screen347315_747=\\\"5792\\\" data-gtm-vis-first-on-screen347315_747=\\\"5792\\\" data-gtm-vis-total-visible-time347315_747=\\\"100\\\" data-gtm-vis-has-fired347315_747=\\\"1\\\">We offer<\/h2>\\n<ul class=\\\"typography-body-large-text-regular\\\">\\n<li>Meal vouchers<\/li>\\n<li>Tasty Coffee&amp;Tea<\/li>\\n<li>Fresh fruit and refreshments in the workplace<\/li>\\n<li>Multisport card<\/li>\\n<li>Daily use of foreign languages, especially English<\/li>\\n<li>Great referral bonus<\/li>\\n<li>Game corners, relaxation zones and terraces (for smokers and non-smokers), fully equipped kitchenettes<\/li>\\n<li>Around the building, there are plenty of restaurants that are also vegan-friendly<\/li>\\n<li>A&nbsp;team that is fair and human at all times, including corporate governance<\/li>\\n<li>Close to public transport (Metro Bud\u011bjovick&aacute;)<\/li>\\n<li>Fitness center and park nearby<\/li>\\n<li>Opportunity to develop a&nbsp;career within a&nbsp;multinational environment<\/li>\\n<\/ul>\",\"ats_external_id\":\"CZ-571\",\"location\":\"Prague, Prague\",\"job_type\":\"full_time\",\"salary\":\"37000\",\"salary_type\":\"monthly\",\"salary_currency\":\"CZK\",\"updated_at\":\"2026-08-05T16:40:53.427+02:00\",\"created_at\":\"2026-01-19T13:07:59.804+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81NzE?\",\"apply_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81NzE\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":\"wfh_flexible\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-poland\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"1\",\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"1\",\"auto_call\":\"0\",\"on_erp_listing\":\"0\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"397\",\"campaign_id\":\"568\",\"campaign_title\":\"HP Inc \/ English \/ Prague - flexible\",\"campaign_type\":\"job_application\",\"job_title\":\"Inside Sales Representative \u2013 IT | International B2B Sales\",\"street\":null,\"address\":null,\"city\":\"Prague\",\"state\":\"Prague\",\"postal_code\":null,\"region\":\"Prague\",\"country\":\"Czechia\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p class=\\\"typography-body-large-text-regular mb-800\\\">Do you enjoy sales, technology, and working with international clients? Would you like to start or grow your career in B2B IT sales within a&nbsp;global company?<\/p>\\n<p class=\\\"typography-body-large-text-regular mb-800\\\">Join our team as an Inside Sales Representative and work with leading IT vendors while developing your sales skills in a&nbsp;dynamic and multicultural environment.<\/p>\\n<p class=\\\"typography-body-large-text-regular mb-800\\\">This role is a&nbsp;great opportunity for ambitious professionals who want to gain experience in consultative sales, account management, and the IT industry.<\/p>\\n<p class=\\\"typography-body-large-text-regular mb-800\\\"><br \/><strong>What will you do?<\/strong><\/p>\\n<ul class=\\\"typography-body-large-text-regular\\\">\\n<li>Manage and develop relationships with your assigned portfolio of business customers<\/li>\\n<li>Proactively contact existing clients and new prospects to identify new opportunities<\/li>\\n<li>Drive sales growth through consultative selling and customer engagement<\/li>\\n<li>Build and maintain a&nbsp;strong sales pipeline and track business opportunities<\/li>\\n<li>Provide sales forecasts and updates on ongoing deals<\/li>\\n<li>Cooperate with internal teams (Pre-Sales, Pricing, Management, Partner Managers, Field Sales) to ensure smooth business operations<\/li>\\n<li>Identify new business opportunities and help expand the customer portfolio<\/li>\\n<\/ul>\\n<p class=\\\"typography-body-large-text-regular mb-800\\\"><br \/><strong>What we are looking for<\/strong><\/p>\\n<ul class=\\\"typography-body-large-text-regular\\\">\\n<li>Previous experience in B2B sales or inside sales<\/li>\\n<li>Strong communication and negotiation skills<\/li>\\n<li>Proactive approach and motivation to achieve sales targets<\/li>\\n<li>Ability to manage priorities and work with sales KPIs<\/li>\\n<li>Interest in technology and the IT market<\/li>\\n<li>Ability to work in a&nbsp;dynamic, international team<\/li>\\n<\/ul>\\n<p class=\\\"typography-body-large-text-regular mb-800\\\"><br \/><strong>Language requirements<\/strong><\/p>\\n<ul class=\\\"typography-body-large-text-regular\\\">\\n<li><strong>English<\/strong>&nbsp;&ndash; professional level (required)<\/li>\\n<li>Knowledge of one of the following languages is a&nbsp;strong advantage:<\/li>\\n<\/ul>\\n<p class=\\\"typography-body-large-text-regular mb-800\\\"><strong>Greek<\/strong><br \/><strong>Romanian<\/strong><br \/><strong>Bulgarian<\/strong><br \/><strong>Croatian<\/strong><br \/><strong>Slovenian<\/strong><\/p>\\n<p class=\\\"typography-body-large-text-regular mb-800\\\"><br \/><strong>What we offer<\/strong><\/p>\\n<ul class=\\\"typography-body-large-text-regular\\\">\\n<li>Opportunity to build a&nbsp;career in international IT sales<\/li>\\n<li>Daily use of foreign languages in a&nbsp;multinational environment<\/li>\\n<li>Attractive performance-based bonuses<\/li>\\n<li>Referral bonus for recommending new colleagues<\/li>\\n<li>Benefits<\/li>\\n<li>Meal vouchers<\/li>\\n<li>Benefit card<\/li>\\n<li>Multisport card<\/li>\\n<li>Educational courses and professional training<\/li>\\n<li>Career growth opportunities within a&nbsp;global company<\/li>\\n<li>Workplace perks<\/li>\\n<li>Modern offices in Prague &ndash; Brumlovka<\/li>\\n<li>Excellent transport accessibility (Metro Bud\u011bjovick&aacute;)<\/li>\\n<li>Coffee, tea, fruit, and refreshments available in the office<\/li>\\n<li>Relaxation zones, game corners, and terraces<\/li>\\n<li>Many restaurants and caf&eacute;s nearby (including vegan options)<\/li>\\n<li>Fitness center and park close to the office<\/li>\\n<\/ul>\",\"ats_external_id\":\"CZ-568\",\"location\":\"Prague, Prague\",\"job_type\":\"full_time\",\"salary\":\"37000\",\"salary_type\":\"monthly\",\"salary_currency\":\"CZK\",\"updated_at\":\"2026-08-05T16:40:53.275+02:00\",\"created_at\":\"2026-01-19T13:04:19.412+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81Njg?\",\"apply_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81Njg\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":\"wfh_flexible\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-poland\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"1\",\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"1\",\"auto_call\":\"0\",\"on_erp_listing\":\"0\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"398\",\"campaign_id\":\"567\",\"campaign_title\":\"HP Inc \/ SMB \/ Czech \/ Prague - flexible\",\"campaign_type\":\"job_application\",\"job_title\":\"SMB Inside Partner Sales Representative with Czech and English\",\"street\":null,\"address\":null,\"city\":\"Prague\",\"state\":\"Prague\",\"postal_code\":null,\"region\":\"Prague\",\"country\":\"Czechia\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p>Are you passionate about sales and building strong business relationships? Do you enjoy working with partners, identifying new business opportunities and achieving sales targets?<\/p>\\n<p>Join Concentrix as an SMB Inside Partner Sales Representative and become a trusted business partner for a leading global technology partner. You will be responsible for developing SMB business, identifying new opportunities and supporting partners throughout the sales cycle.<\/p>\\n<p>This is a great opportunity to grow your sales career in an international environment, work with well-known IT products and use English on a daily basis.<\/p>\\n<p>\ud83d\udccd Location: Prague office in Brumlovka<br \/>\ud83d\udcb0 Salary: 40,000 CZK + bonus up to 25%<br \/>\ud83c\udf0d International environment &amp; English-speaking management<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Responsibilities:<\/strong><\/p>\\n<ul>\\n<li>Manage an assigned portfolio of SMB partners and develop their business in line with growth strategies and objectives<\/li>\\n<li>Build and maintain strong relationships with resellers and partner sales teams<\/li>\\n<li>Proactively identify, develop and close new SMB business opportunities<\/li>\\n<li>Engage with partners to uncover customer projects, identify sales opportunities and build a strong sales pipeline<\/li>\\n<li>Drive opportunities throughout the entire sales cycle, from identification to closure<\/li>\\n<li>Provide product, solution and portfolio guidance across the technology partner's offerings<\/li>\\n<li>Educate partners on products, solutions, programs and value propositions<\/li>\\n<li>Support partners with pricing and other sales-related requests<\/li>\\n<li>Follow up on SMB leads generated through marketing activities and convert them into revenue<\/li>\\n<li>Communicate campaigns, events, webinars and enablement activities to partners<\/li>\\n<li>Support partner marketing and co-marketing activities<\/li>\\n<li>Work with partners to drive revenue through targeted campaigns, opportunity management and customer acquisition<\/li>\\n<li>Monitor partner performance, forecasting and business development activities<\/li>\\n<li>Respond to partner inquiries in a timely and professional manner and coordinate with internal resources when needed<\/li>\\n<li>Use digital platforms, Smart Tools and sales resources to improve partner productivity and business development<\/li>\\n<\/ul>\\n<p><br \/><strong>Requirements:<\/strong><\/p>\\n<ul>\\n<li>native Czech language<\/li>\\n<li>Very good \/ fluent English &ndash; you will work under international management based in Barcelona<\/li>\\n<li>Previous experience in sales, preferably B2B or partner sales<\/li>\\n<li>Strong communication and interpersonal skills<\/li>\\n<li>Customer-focused and business-oriented mindset<\/li>\\n<li>Goal-oriented approach and motivation to achieve sales targets<\/li>\\n<li>Ability to identify and develop new business opportunities<\/li>\\n<li>Good understanding of sales processes and pipeline management<\/li>\\n<li>Ability to work independently with minimal supervision<\/li>\\n<li>Strong problem-solving and organizational skills<\/li>\\n<li>Ability to build and maintain long-term business relationships<\/li>\\n<li>Strong team player with a proactive attitude<\/li>\\n<li>Good data literacy and ability to use business insights to support sales decisions<\/li>\\n<li>CV must be submitted in English<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>We offer:<\/strong><\/p>\\n<ul>\\n<li>25 days of fully paid holiday<\/li>\\n<li>Meal vouchers (123.90 CZK \/ working day)<\/li>\\n<li>Benefit card Pluxee (1,940 CZK monthly)<\/li>\\n<li>Tasty coffee &amp; tea<\/li>\\n<li>Fresh fruit and refreshments in the workplace<\/li>\\n<li>Multisport card<\/li>\\n<li>Daily use of foreign languages, especially English<\/li>\\n<li>Game corners, relaxation zones and terraces (for smokers and non-smokers)<\/li>\\n<li>Fully equipped kitchenettes<\/li>\\n<li>Plenty of restaurants around the building, including vegan-friendly options<\/li>\\n<li>A team that is fair and human at all times, including corporate governance<\/li>\\n<li>Convenient location close to public transport (Metro Bud\u011bjovick&aacute;)<\/li>\\n<li>Fitness center or park nearby<\/li>\\n<li>Interactive activities: team-building, company parties, sports and more<\/li>\\n<li>Opportunity to develop your career within a multinational environment<\/li>\\n<li>Opportunity to work with a leading global technology partner<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Interested?<\/strong><br \/>If you are ready to take the next step in your sales career and join an international team, send us your&nbsp;<strong>CV in English<\/strong>&nbsp;and tell us why you could be the right fit for this role!<\/p>\",\"ats_external_id\":\"CZ-567\",\"location\":\"Prague, Prague\",\"job_type\":\"full_time\",\"salary\":\"40000\",\"salary_type\":\"monthly\",\"salary_currency\":\"CZK\",\"updated_at\":\"2026-09-14T21:28:34.606+02:00\",\"created_at\":\"2026-01-19T12:58:13.764+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81Njc?\",\"apply_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81Njc\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":\"wfh_flexible\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-poland\",\"internal_job_listing\":\"1\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"1\",\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"1\",\"auto_call\":\"0\",\"on_erp_listing\":\"1\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"399\",\"campaign_id\":\"562\",\"campaign_title\":\"Zalando T1 \/ Czech \/ WAH in Czech Republic\",\"campaign_type\":\"job_application\",\"job_title\":\"Poradce z\u00e1kaznick\u00e9 podpory s \u202f\u010de\u0161tinou - Home office\",\"street\":null,\"address\":null,\"city\":\"Remote\",\"state\":null,\"postal_code\":null,\"region\":\"Remote\",\"country\":\"Czechia\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p class=\\\"typography-body-large-text-regular mb-800\\\">Cht\u011bli byste pracovat pro mezin&aacute;rodn&iacute; spole\u010dnost s&nbsp;p\u0159&aacute;telsk&yacute;m kolektivem a&nbsp;hled&aacute;te pr&aacute;ci z&nbsp;domova? Zaj&iacute;m&aacute;te se o&nbsp;m&oacute;du a&nbsp;r&aacute;di pom&aacute;h&aacute;te druh&yacute;m? Pak je tato pozice pr&aacute;v\u011b pro V&aacute;s. Pro na&scaron;eho partnera, kter&yacute; se zab&yacute;v&aacute; prodejem m&oacute;dy, hled&aacute;me komunikativn&iacute;ho a&nbsp;p\u0159&iacute;jemn&eacute;ho kolegu nebo kolegyni, kter&yacute; bude zodpov&iacute;dat ot&aacute;zky klient\u016f, p\u0159&iacute;padn\u011b pom&aacute;hat s&nbsp;\u0159e&scaron;en&iacute;m probl&eacute;m\u016f.<\/p>\\n<p class=\\\"typography-body-large-text-regular mb-800\\\"><br \/><strong>Jak bude v&aacute;&scaron; pracovn&iacute; den vypadat:<\/strong><\/p>\\n<ul class=\\\"typography-body-large-text-regular\\\">\\n<li>Zodpov&iacute;d&aacute;n&iacute; z&aacute;kaznick&yacute;ch po\u017eadavk\u016f pomoc&iacute; telefonick&eacute; linky, email\u016f a&nbsp;chat\u016f<\/li>\\n<li>Budete pracovat online z&nbsp;domova, ale budete napojeni na v&aacute;&scaron; t&yacute;m, se kter&yacute;m budete aktivn\u011b spolupracovat<\/li>\\n<li>Pr&aacute;ce na osmihodinov&eacute; pracovn&iacute; sm\u011bny (Po &ndash; P&aacute; 7:00 &ndash; 20:00, So &ndash; Ne 9:00 &ndash; 17:00)<\/li>\\n<li>Telefonn&iacute; linka je pouze pasivn&iacute;, \u017e&aacute;dn&eacute; navol&aacute;v&aacute;n&iacute; studen&yacute;ch kontakt\u016f<\/li>\\n<\/ul>\\n<p class=\\\"typography-body-large-text-regular mb-800\\\"><br \/><strong>Co od V&aacute;s po\u017eadujeme:<\/strong><\/p>\\n<ul class=\\\"typography-body-large-text-regular\\\">\\n<li>Minim&aacute;ln\u011b ukon\u010den&eacute; st\u0159edo&scaron;kolsk&eacute; vzd\u011bl&aacute;n&iacute; s&nbsp;maturitou<\/li>\\n<li>Dobr&aacute; znalost pr&aacute;ce s&nbsp;PC a&nbsp;v programech MS Office<\/li>\\n<li>Schopnost rychle rozpoznat pot\u0159eby z&aacute;kazn&iacute;k\u016f<\/li>\\n<li>Efektivn&iacute; organizace pr&aacute;ce, schopnost ur\u010dit si priority<\/li>\\n<li>Trp\u011blivost a&nbsp;skv\u011bl&eacute; komunikativn&iacute; schopnosti<\/li>\\n<li>Schopnost pr&aacute;ce v&nbsp;t&yacute;mu i&nbsp;samostatn\u011b<\/li>\\n<li>\u010de&scaron;tina na &uacute;rovni rodil&eacute;ho mluv\u010d&iacute;ho, angli\u010dtina na komunikativn&iacute; &uacute;rovni v&nbsp;psan&eacute; i&nbsp;mluven&eacute; podob\u011b<\/li>\\n<\/ul>\\n<p class=\\\"typography-body-large-text-regular mb-800\\\"><br \/><strong>Co m\u016f\u017eete o\u010dek&aacute;vat vy od n&aacute;s:<\/strong><\/p>\\n<ul class=\\\"typography-body-large-text-regular\\\">\\n<li>p\u0159&iacute;le\u017eitost nastartovat svou kari&eacute;ru v\u202fmezin&aacute;rodn&iacute;m prost\u0159ed&iacute;<\/li>\\n<li>Pr&aacute;ce na pln&yacute; &uacute;vazek<\/li>\\n<li>Pr&aacute;ce z&nbsp;domova<\/li>\\n<li>plat 30 000 K\u010d +m\u011bs&iacute;\u010dn&iacute; bonus na z&aacute;klad\u011b v&yacute;konu (a\u017e 2.500 K\u010d)<\/li>\\n<li>Komplexn&iacute; &uacute;vodn&iacute; za&scaron;kolen&iacute; (pln\u011b hrazeno)<\/li>\\n<li>Pr\u016fb\u011b\u017en&aacute; &scaron;kolen&iacute; a&nbsp;programy pro zvy&scaron;ov&aacute;n&iacute; kvalifikace prost\u0159ednictv&iacute;m Concentrix University<\/li>\\n<li>Programy profesn&iacute;ho rozvoje a&nbsp;kari&eacute;rn&iacute; navigace na podporu va&scaron;eho kari&eacute;rn&iacute;ho r\u016fstu<\/li>\\n<\/ul>\\n<p class=\\\"typography-body-large-text-regular mb-800\\\"><strong>Benefity<\/strong><\/p>\\n<ul class=\\\"typography-body-large-text-regular\\\">\\n<li>Stravenky (cca 2 500 K\u010d m\u011bs&iacute;\u010dn\u011b)<\/li>\\n<li>Benefitn&iacute; karta (1 940 K\u010d m\u011bs&iacute;\u010dn\u011b)<\/li>\\n<li>Multisport karta<\/li>\\n<li>Bonusy podle v&yacute;konu<\/li>\\n<li>Bonus za doporu\u010den&iacute; nov&eacute;ho kolegy<\/li>\\n<li>Ob\u010derstven&iacute; na pracovi&scaron;ti, k&aacute;va a&nbsp;\u010daj<\/li>\\n<li>Firemn&iacute; akce, sout\u011b\u017ee a&nbsp;teambuildingy<\/li>\\n<\/ul>\",\"ats_external_id\":\"CZ-562\",\"location\":\"Remote, Remote\",\"job_type\":\"full_time\",\"salary\":\"30000\",\"salary_type\":\"monthly\",\"salary_currency\":\"CZK\",\"updated_at\":\"2026-09-13T01:59:07.127+02:00\",\"created_at\":\"2026-01-19T12:43:28.389+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81NjI?\",\"apply_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81NjI\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":\"wfh_flexible\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-poland\",\"internal_job_listing\":\"1\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"1\",\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"1\",\"auto_call\":\"0\",\"on_erp_listing\":\"0\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"400\",\"campaign_id\":\"561\",\"campaign_title\":\"Skoda \/ Czech \/ onsite Czech Republic\",\"campaign_type\":\"job_application\",\"job_title\":\"Z\u00e1kaznick\u00e1 podpora pro \u0160koda Auto \u010cR projekt s \u010de\u0161tinou\",\"street\":null,\"address\":null,\"city\":\"Prague\",\"state\":\"Prague\",\"postal_code\":null,\"region\":\"Prague\",\"country\":\"Czechia\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<div class=\\\"mb-1000\\\">\\n<div class=\\\"mb-900\\\" data-test=\\\"jd-header-text\\\">\\n<p>Zaj&iacute;m&aacute; v&aacute;s sv\u011bt automobil\u016f a bav&iacute; v&aacute;s pom&aacute;hat lidem \u0159e&scaron;it jejich situace? P\u0159idejte se k na&scaron;emu t&yacute;mu z&aacute;kaznick&eacute; podpory a sta\u0148te se d\u016fle\u017eit&yacute;m kontaktn&iacute;m bodem pro z&aacute;kazn&iacute;ky zna\u010dky &Scaron;koda Auto.<\/p>\\n<p>Ka\u017ed&yacute; den budete pom&aacute;hat lidem naj&iacute;t \u0159e&scaron;en&iacute; jejich dotaz\u016f nebo probl&eacute;m\u016f &ndash; a\u0165 u\u017e jde o informace k voz\u016fm, asistenci na cest&aacute;ch nebo komunikaci se servisn&iacute; s&iacute;t&iacute;.<\/p>\\n<p><br \/><strong>Co bude n&aacute;pln&iacute; va&scaron;&iacute; pr&aacute;ce<\/strong><\/p>\\n<ul>\\n<li>Komunikace se z&aacute;kazn&iacute;ky a z&aacute;jemci o vozy &Scaron;koda (p\u0159edev&scaron;&iacute;m e-mailem)<\/li>\\n<li>Pomoc p\u0159i \u0159e&scaron;en&iacute; dotaz\u016f, st&iacute;\u017enost&iacute; nebo reklamac&iacute;<\/li>\\n<li>Poskytov&aacute;n&iacute; informac&iacute; o produktech a slu\u017eb&aacute;ch &Scaron;koda Auto<\/li>\\n<li>Spolupr&aacute;ce s autorizovan&yacute;mi servisy a prodejci<\/li>\\n<li>Evidence a klasifikace z&aacute;kaznick&yacute;ch po\u017eadavk\u016f v intern&iacute;ch syst&eacute;mech<\/li>\\n<li>Podpora z&aacute;kazn&iacute;k\u016f v r\u016fzn&yacute;ch situac&iacute;ch &ndash; od b\u011b\u017en&yacute;ch dotaz\u016f a\u017e po asistenci p\u0159i komplikac&iacute;ch na cest&aacute;ch<\/li>\\n<\/ul>\\n<p><br \/><strong>Koho hled&aacute;me<\/strong><\/p>\\n<ul>\\n<li>Rodil&eacute;ho mluv\u010d&iacute;ho \u010de&scaron;tiny<\/li>\\n<li>Angli\u010dtinu alespo\u0148 na &uacute;rovni B2<\/li>\\n<li>Z&aacute;jem o automobilov&yacute; sv\u011bt nebo techniku<\/li>\\n<li>Schopnost komunikovat profesion&aacute;ln\u011b a empaticky<\/li>\\n<li>Ochotu pracovat ve sm\u011bnn&eacute;m provozu<\/li>\\n<li>Zku&scaron;enost ze z&aacute;kaznick&eacute; podpory nebo call centra (ide&aacute;ln\u011b 2 roky)<\/li>\\n<li><strong>n&aacute;stup 14. z&aacute;\u0159&iacute;<\/strong><\/li>\\n<\/ul>\\n<p><br \/><strong>Co v&aacute;m nab&iacute;dneme<\/strong><\/p>\\n<ul>\\n<li>Stabiln&iacute; zam\u011bstn&aacute;n&iacute; v mezin&aacute;rodn&iacute; spole\u010dnosti Concentrix<\/li>\\n<li>Modern&iacute; kancel&aacute;\u0159e na Brumlovce (Praha 4)<\/li>\\n<li>Kompletn&iacute; za&scaron;kolen&iacute; a podporu p\u0159i n&aacute;stupu<\/li>\\n<li>Mo\u017enost kari&eacute;rn&iacute;ho r\u016fstu a dal&scaron;&iacute;ho vzd\u011bl&aacute;v&aacute;n&iacute;<\/li>\\n<li>P\u0159&iacute;jemn&eacute; pracovn&iacute; prost\u0159ed&iacute; a p\u0159&aacute;telsk&yacute; t&yacute;m<\/li>\\n<li>Benefity<\/li>\\n<li>Stravenky (cca 2 500 K\u010d m\u011bs&iacute;\u010dn\u011b)<\/li>\\n<li>Benefitn&iacute; karta (1 940 K\u010d m\u011bs&iacute;\u010dn\u011b)<\/li>\\n<li>Multisport karta<\/li>\\n<li>Bonusy podle v&yacute;konu<\/li>\\n<li>Bonus za doporu\u010den&iacute; nov&eacute;ho kolegy<\/li>\\n<li>Ob\u010derstven&iacute; na pracovi&scaron;ti, k&aacute;va a \u010daj<\/li>\\n<li>Firemn&iacute; akce, sout\u011b\u017ee a teambuildingy<\/li>\\n<\/ul>\\n<p><br \/><strong>Pracovn&iacute; doba<\/strong><br \/>Pln&yacute; &uacute;vazek &ndash; 37,5 hodin t&yacute;dn\u011b<br \/>Sm\u011bnn&yacute; provoz v\u010detn\u011b v&iacute;kend\u016f a sv&aacute;tk\u016f (p\u0159&iacute;platky samoz\u0159ejmost&iacute;)<br \/><br \/>\ud83d\udce9 Zaujala v&aacute;s tato p\u0159&iacute;le\u017eitost?<br \/>Po&scaron;lete n&aacute;m sv\u016fj \u017eivotopis a sta\u0148te se sou\u010d&aacute;st&iacute; 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This position requires that the Team Leader ensures performance metrics are achieved by providing adequate coaching, motivation, and accountability through the disciplinary process.\",\"long_description\":\"<div><p><b>Essential Functions\/Core Responsibilities<\/b><\/p><ul><li>Responsible for the day-to-day supervision of a group of call center associates including work and attendance monitoring in accordance with organization policy and applicable legal requirements<\/li><li>Effectively coach direct reports on their performance on a regular basis to ensure performance metrics are achieved at a minimum weekly<\/li><li>Identify performance related issues, develop an action plan for improvement, implement corrective action, up to and including termination of employment<\/li><li>Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019) and financial expectations<\/li><li>Communicate expectations to employees and provide timely updates<\/li><li>Provide subject matter expertise in handling escalated customer calls as needed<\/li><li>Conduct Team Meetings to ensure expedient communication of relevant information and as an open forum for input. 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Attend required manager development training<\/li><li>Promote the Concentrix values through both behavior and attitude, including being an advocate for team members<\/li><\/ul><p><\/p><p><b>Candidate Profile<\/b><\/p><ul><li>Bachelor&#39;s Degree in related field from a four-year college or university with two to four years of relevant experience preferred<\/li><li>Strong communication skills, both written and verbal<\/li><li>Proficient in Microsoft Office<\/li><li>Ability to lead team in multi-tasking, prioritization, and meeting timelines on deliverables<\/li><li>Ability to mentor, coach and provide direction to a team of employees<\/li><li>Self-starter, sense of urgency, and works well under pressure<\/li><li>Ability to foster a sense of professionalism and relationship building for self and team<\/li><\/ul><\/div><p>\u00a0\u00a0\u00a0<\/p><p>#LI-DNI<\/p>\",\"ats_external_id\":\"R1697585\",\"location\":\"Makati City, National Capital Region\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-12T20:31:58.318+08:00\",\"created_at\":\"2026-01-16T16:02:09.916+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMzY0Nw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Makati-City---Makati-Rec-Hub-GF-BPI-Philam-Life-Building\/XMLNAME-2026-Delivery-Operations-GVPJK_R1697585\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"CIS\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"language\":[],\"location\":{\"city\":\"Makati City\",\"state\":\"National Capital Region\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"1227\",\"primary_location\":{\"id\":\"PH-MAK-BPIPL-01\",\"wid\":\"f25c686181fd10161ca0b3992d920000\",\"descriptor\":\"PHL Makati City - 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As an output of assessing quality standards, provide insight to customers to contribute to program performance improvements.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0<\/h2><ul><li>Monitors, evaluates and \/ or audits a sampling of inbound and\/or outbound calls and other contact methods including chat and email<\/li><li>Reports results of evaluations to appropriate Business stakeholders (Quality Leadership, Operations, Client, Account Management, and Resource Unit partners)<\/li><li>Participates in calibration sessions\/call listening sessions with Quality Leadership staff, Operations, Program Management and clients to ensure scoring consistency and best practices<\/li><li>Participates in internal quality audits (e.g. periodic audits of existing processes to determine process control and efficiencies) designed to improve overall contact quality and recommend changes<\/li><li>Maintains strong program knowledge base; basic understanding of client products, services and\/or program strategies<\/li><li>Participate in quality task forces with Business stakeholders (Quality Leadership, Operations, Client, Account Management, and Resource Unit partners)<\/li><li>Meet departmental productivity requirements (e.g. number of calls monitored per month, number of emails evaluated, etc.)<\/li><li>Complete phone time to keep current on programs (as applicable)<\/li><li>Contribute to maintaining forms and legends documents<\/li><li>Support management focus on review of key drivers, metrics and operational processes (including Training) that drive Balanced Scorecards and count profitability goals<\/li><\/ul><p>\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0<\/h2><ul><li>Bachelor&#39;s Degree in related field from a four-year college or university with less than one year of relevant experience preferred<\/li><li>Effective communication skills, both written and verbal<\/li><li>Proficient in Microsoft Office<\/li><li>Ability to multi-task and meet timelines on deliverable<\/li><li>Detail-oriented<\/li><li><\/li><\/ul><h2>Career Framework Role\u00a0<\/h2><p>Entry level job with little or no prior relevant work experience.\u00a0 Acquires basic skills to perform routine tasks.\u00a0 Work is prescribed and completed with little autonomy. Works with either close supervision or under clearly defined procedures.<\/p><p>\u00a0\u00a0\u00a0<\/p><h2><b>Disclaimer\u00a0\u00a0 <\/b><\/h2><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p><p><\/p><p>Concentrix is an equal opportunity employer. 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Works with either close supervision or under clearly defined procedures.<\/p><p>\u00a0\u00a0\u00a0<\/p><h2><b>Disclaimer\u00a0\u00a0 <\/b><\/h2><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p><p><\/p><p>Concentrix is an equal opportunity employer. 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This position requires that the Team Leader ensures performance metrics are achieved by providing adequate coaching, motivation, and accountability through the disciplinary process.\",\"long_description\":\"<div><p><b>Essential Functions\/Core Responsibilities<\/b><\/p><ul><li>Responsible for the day-to-day supervision of a group of call center associates including work and attendance monitoring in accordance with organization policy and applicable legal requirements<\/li><li>Effectively coach direct reports on their performance on a regular basis to ensure performance metrics are achieved at a minimum weekly<\/li><li>Identify performance related issues, develop an action plan for improvement, implement corrective action, up to and including termination of employment<\/li><li>Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019) and financial expectations<\/li><li>Communicate expectations to employees and provide timely updates<\/li><li>Provide subject matter expertise in handling escalated customer calls as needed<\/li><li>Conduct Team Meetings to ensure expedient communication of relevant information and as an open forum for input. Schedule and organize team activities<\/li><li>Stay current on internal work processes, policies and procedures. Attend required manager development training<\/li><li>Promote the Concentrix values through both behavior and attitude, including being an advocate for team members<\/li><\/ul><p><\/p><p><b>Candidate Profile<\/b><\/p><ul><li>Bachelor&#39;s Degree in related field from a four-year college or university with two to four years of relevant experience preferred<\/li><li>Strong communication skills, both written and verbal<\/li><li>Proficient in Microsoft Office<\/li><li>Ability to lead team in multi-tasking, prioritization, and meeting timelines on deliverables<\/li><li>Ability to mentor, coach and provide direction to a team of employees<\/li><li>Self-starter, sense of urgency, and works well under pressure<\/li><li>Ability to foster a sense of professionalism and relationship building for self and team<\/li><\/ul><\/div><p>\u00a0\u00a0\u00a0<\/p><p>#LI-DNI<\/p>\",\"ats_external_id\":\"R1697577\",\"location\":\"Makati City, National Capital Region\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-12T20:31:48.988+08:00\",\"created_at\":\"2026-01-16T16:02:08.715+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMzY0Mg?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Makati-City---Makati-Rec-Hub-GF-BPI-Philam-Life-Building\/XMLNAME-2026-Delivery-Operations-GVPTP_R1697577\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"CIS\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"language\":[],\"location\":{\"city\":\"Makati City\",\"state\":\"National Capital Region\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"1227\",\"primary_location\":{\"id\":\"PH-MAK-BPIPL-01\",\"wid\":\"f25c686181fd10161ca0b3992d920000\",\"descriptor\":\"PHL Makati City - Makati Rec Hub, GF-BPI Philam Life Building\"}},\"languages\":null,\"recruiter\":{\"email\":{\"wid\":\"75f444f94b4001da5213b442131a42d8\",\"address\":\"joel.salvo@concentrix.com\"},\"last_name\":\"Salvo\",\"first_name\":\"Joel\"},\"categories\":[{\"id\":\"CF CIS\",\"wid\":\"0227dc387a0901ee35fbe6acf2652627\",\"descriptor\":\"CIS\"},{\"id\":\"CF Sales Operations\",\"wid\":\"0227dc387a0901a6c43d3b3cf765e458\",\"descriptor\":\"Sales Operations\"},{\"id\":\"CF Operations Reporting\",\"wid\":\"e839f21b1ce101e8ddd92884da06017b\",\"descriptor\":\"Operations Reporting\"},{\"id\":\"CF Business Operations\",\"wid\":\"0227dc387a09011b84c9d71bf265a81f\",\"descriptor\":\"Business Operations\"},{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"},{\"id\":\"CF Digital\",\"wid\":\"0227dc387a09013a9d49e5c3f465d93a\",\"descriptor\":\"Digital\"},{\"id\":\"CF Operations Support\",\"wid\":\"0227dc387a0901fab0f7d675f6651a4b\",\"descriptor\":\"Operations Support\"},{\"id\":\"CF Market Research Center\",\"wid\":\"0227dc387a0901f0d954af64f665264a\",\"descriptor\":\"Market Research Center\"},{\"id\":\"CF Finance and Accounting Operations\",\"wid\":\"0227dc387a09014d71e524f0f465033c\",\"descriptor\":\"Finance and Accounting Operations\"}],\"recruiters\":[{\"id\":\"100628496\",\"wid\":\"60219339f7a010649d4e7673280d746d\",\"descriptor\":\"Joel Salvo (100628496)\"},{\"id\":\"725655\",\"wid\":\"f6358e3b3d6d01ba3b34f1bd001926eb\",\"descriptor\":\"Marlon Anonuevo (725655)\"},{\"id\":\"918954\",\"wid\":\"f6358e3b3d6d012fb516f87e031914b1\",\"descriptor\":\"Jay Cee Sarcia (918954)\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC0629\",\"wid\":\"f9af6d726098011e35d4eefc4f06b1e2\",\"descriptor\":\"Team Leader, Operations\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-356866\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Makati-City---Makati-Rec-Hub-GF-BPI-Philam-Life-Building\/XMLNAME-2026-Delivery-Operations-GVPTP_R1697577\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Makati-City---Makati-Rec-Hub-GF-BPI-Philam-Life-Building\/XMLNAME-2026-Delivery-Operations-GVPTP_R1697577\/apply\",\"job_requisition_id\":\"R1697577\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"wid\":\"995ce69b6dcb011b7c4de723071080c0\",\"address\":\"maria.delgado@concentrix.com\"},\"last_name\":\"Delgado\",\"first_name\":\"Maria Anneli Rose\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"},{\"id\":\"CF Sales_Account Management Group\",\"wid\":\"0227dc387a0901ea4514e199ed6567ed\",\"descriptor\":\"Sales & Account Management Group\"},{\"id\":\"CF Business Enhancement Group\",\"wid\":\"0227dc387a0901efb9050c65eb65afd5\",\"descriptor\":\"Business Enhancement Group\"}],\"job_requisition\":{\"id\":\"R1697577\",\"wid\":\"1b78fb750450100a308a417a939b0000\",\"descriptor\":\"R1697577 2026 Delivery Operations GVPTP (Evergreen) (Open)\"},\"recruiter_group\":[{\"email\":{\"wid\":\"75f444f94b4001da5213b442131a42d8\",\"address\":\"joel.salvo@concentrix.com\"},\"last_name\":\"Salvo\",\"first_name\":\"Joel\"},{\"email\":{\"wid\":\"f6358e3b3d6d014c7733f0bd00191feb\",\"address\":\"marlon.anonuevo@concentrix.com\"},\"last_name\":\"Anonuevo\",\"first_name\":\"Marlon\"}],\"requisition_type\":null,\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_9A\",\"wid\":\"0227dc387a09018bf2c30105e165b735\",\"descriptor\":\"Grade 9A\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":null,\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"1310\",\"campaign_id\":\"13641\",\"campaign_title\":\"Team Leader, Operations R1697578\",\"campaign_type\":\"job_application\",\"job_title\":\"2026 Assessments Only GVPTP\",\"street\":\"PHL Makati City\",\"address\":\"PHL Makati City\",\"city\":\"Davao\",\"state\":\"National Capital Region\",\"postal_code\":\"9000\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><h2>\u00a0\u00a0\u00a0\u00a0<\/h2><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p>#LI-DNI<\/p>\",\"ats_external_id\":\"R1697578\",\"location\":\"Davao, National Capital Region\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-14T14:06:30.096+08:00\",\"created_at\":\"2026-01-16T16:02:08.277+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMzY0MQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Makati-City\/XMLNAME-2026-Assessments-Only-GVPTP_R1697578\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact 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Business Enhancement Group\",\"wid\":\"0227dc387a0901efb9050c65eb65afd5\",\"descriptor\":\"Business Enhancement Group\"}],\"job_requisition\":{\"id\":\"R1697578\",\"wid\":\"d22b9c5eea9a100a309f6de8f28e0000\",\"descriptor\":\"2026 Assessments Only GVPTP\"},\"requisition_type\":\"evergreen\",\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_9A\",\"wid\":\"0227dc387a09018bf2c30105e165b735\",\"descriptor\":\"Grade 9A\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":null,\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"401\",\"campaign_id\":\"553\",\"campaign_title\":\"VW | English | Katowice\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer service specialist in the automotive industry with English\",\"street\":null,\"address\":null,\"city\":\"Katowice\",\"state\":\"Silesian Voivodeship\",\"postal_code\":\"40\",\"region\":\"\u015al\u0105skie\",\"country\":\"Poland\",\"short_description\":\"Apply with Concentrix\",\"long_description\":\"<h2 data-pm-slice=\\\"1 3 []\\\"><strong>Your responsibilities:<\/strong><\/h2>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Responding to customer inquiries via phone, chat, and email, representing <strong>Volkswagen Group<\/strong> with professionalism and enthusiasm.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Maintain clear and accurate documentation of customer interactions, resolutions, and follow-ups in the CRM system.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Collaborate with colleagues to enhance the overall customer experience.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Staying updated on <strong>Volkswagen Group&rsquo;s<\/strong> latest offerings, policies, and services to provide customers with accurate and timely information.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Exhibit warmth and enthusiasm in every customer interaction<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Utilize your knowledge of automotive and digital products to troubleshoot and resolve issues effectively.<br \/>&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<h2><strong>Our requirements:<\/strong><\/h2>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>1+ years of experience in a call center or customer service role, preferably in the automotive industry.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Strong communication skills, with a minimum C1 level in English<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Excited about the opportunity to contribute to Volkswagen's continued success and growth in the automotive sector.<\/strong><\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>The ability to stay composed, tactful, and solution-focused when interacting with customers.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Strong attention to detail and organizational skills.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Excellent problem-solving skills and a creative, solution-oriented mindset.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>A passion for continuous learning and adapting to new technologies and processes at <strong>Volkswagen Group.<\/strong><\/p>\\n<\/li>\\n<\/ul>\\n<h2>Desired:<\/h2>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Experience with luxury brands<\/strong> and high-end customer relationships, particularly in the automotive sector.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Familiarity with CRM systems<\/strong><\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Interest in the automotive industry<\/strong>, with a passion for cars and<strong> Volkswagen Group&rsquo;s <\/strong>cutting-edge technology.<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<h2><strong>What we offer:<\/strong><\/h2>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Support the Volkswagen Group, a recognized name in the automotive industry known for its commitment to quality, innovation, and customer satisfaction<\/strong><\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>A job in a modern office in Katowice,<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Employment based on a civil contract.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Receive fully paid training to ensure you&rsquo;re fully prepared for customer interactions, with continuous learning opportunities to grow your skills.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Team-building events to foster a collaborative work environment.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Team leader support at every stage of cooperation.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Grow your career while contributing to the future of luxury automotive experiences with<strong> Volkswagen Group.<\/strong><\/p>\\n<\/li>\\n<\/ul>\",\"ats_external_id\":\"PL-553\",\"location\":\"Katowice, \u015al\u0105skie\",\"job_type\":\"full_time\",\"salary\":\"32.68\",\"salary_type\":\"hourly\",\"salary_currency\":\"PLN\",\"updated_at\":\"2026-08-24T01:59:03.896+02:00\",\"created_at\":\"2026-01-16T10:39:24.118+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81NTM?\",\"apply_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81NTM\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-poland\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"1\",\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"1\",\"auto_call\":\"0\",\"on_erp_listing\":\"0\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"402\",\"campaign_id\":\"552\",\"campaign_title\":\"Warner Bros \/ Serbian \/ WAH in Czech Republic\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Advisor with Serbian | Home Office\",\"street\":null,\"address\":null,\"city\":\"Remote\",\"state\":null,\"postal_code\":null,\"region\":\"Remote\",\"country\":\"Czechia\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p class=\\\"typography-body-large-text-regular mb-800\\\">\ud83d\udccd Remote position within the Czech Republic | \ud83d\udd52 Full-time<\/p>\\n<p class=\\\"typography-body-large-text-regular mb-800\\\">Are you a fan of movies, TV shows, and the world of digital streaming? Do you enjoy helping people and solving their questions?<\/p>\\n<p class=\\\"typography-body-large-text-regular mb-800\\\">Join our team as a Customer Service Advisor and support users of one of the world&rsquo;s leading online streaming platforms. Every day you will help customers enjoy their favorite content without interruptions.<\/p>\\n<p class=\\\"typography-body-large-text-regular mb-800\\\"><strong>What will you do?<\/strong><\/p>\\n<ul class=\\\"typography-body-large-text-regular\\\">\\n<li>Communicate with customers via phone, email, live chat, and social media<\/li>\\n<li>Assist customers with service-related questions and account issues<\/li>\\n<li>Help resolve basic technical or user-related problems<\/li>\\n<li>Inform customers about new features and promotional offers<\/li>\\n<li>Work with internal systems and collaborate with your team<\/li>\\n<li>\ud83d\udcde All calls are inbound &ndash; no cold calling or sales.<\/li>\\n<\/ul>\\n<p class=\\\"typography-body-large-text-regular mb-800\\\"><strong>What we are looking for:<\/strong><\/p>\\n<ul class=\\\"typography-body-large-text-regular\\\">\\n<li>Native SERBIAN speaker<\/li>\\n<li>English at a communicative level (spoken and written)<\/li>\\n<li>Good computer skills and familiarity with MS Office<\/li>\\n<li>Ability to quickly understand customer needs and provide solutions<\/li>\\n<li>Strong communication and problem-solving skills<\/li>\\n<li>A customer-oriented mindset and team spirit<\/li>\\n<\/ul>\\n<p class=\\\"typography-body-large-text-regular mb-800\\\"><strong>\ud83d\udca1 This position is suitable for candidates without previous customer service experience.<\/strong><\/p>\\n<p class=\\\"typography-body-large-text-regular mb-800\\\"><strong>Working hours<\/strong><\/p>\\n<p class=\\\"typography-body-large-text-regular mb-800\\\">Shift-based schedule depending on the supported market:<\/p>\\n<p class=\\\"typography-body-large-text-regular mb-800\\\">Morning shift<\/p>\\n<p class=\\\"typography-body-large-text-regular mb-800\\\">Afternoon shift<\/p>\\n<p class=\\\"typography-body-large-text-regular mb-800\\\"><strong>What we offer<\/strong><\/p>\\n<ul class=\\\"typography-body-large-text-regular\\\">\\n<li>Home office &ndash; work from the comfort of your home<\/li>\\n<li>Meal vouchers (123,90 czk per working day)<\/li>\\n<li>benefit card Pluxee (1.940 czk monthly - already from the first working month)<\/li>\\n<li>Attractive performance-based bonuses<\/li>\\n<li>Referral bonus for recommending new colleagues<\/li>\\n<li>Daily use of foreign languages, especially English<\/li>\\n<li>Friendly and supportive team environment<\/li>\\n<li>Team-building activities, company events, and sports activities<\/li>\\n<li>Opportunity to grow your career in a multinational company<\/li>\\n<\/ul>\\n<p class=\\\"typography-body-large-text-regular mb-800\\\">\ud83d\udce9 Interested in joining us?<br \/>Apply now and become part of a team that helps customers enjoy the world of digital entertainment every day.<\/p>\",\"ats_external_id\":\"CZ-552\",\"location\":\"Remote, Remote\",\"job_type\":\"full_time\",\"salary\":\"30000\",\"salary_type\":\"monthly\",\"salary_currency\":\"CZK\",\"updated_at\":\"2026-10-08T12:06:56.122+02:00\",\"created_at\":\"2026-01-15T16:47:10.508+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81NTI?\",\"apply_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81NTI\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":\"wfh_flexible\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-poland\",\"internal_job_listing\":\"1\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"1\",\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"1\",\"auto_call\":\"0\",\"on_erp_listing\":\"1\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"403\",\"campaign_id\":\"550\",\"campaign_title\":\"Warner Bros \/ Polish \/ WAH in Czech Republic\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service advisor with Polish - Home office\",\"street\":null,\"address\":null,\"city\":\"Remote\",\"state\":null,\"postal_code\":null,\"region\":\"Remote\",\"country\":\"Czechia\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p class=\\\"typography-body-large-text-regular mb-800\\\">Do you like to join the fascinating and ever-changing digital media world?<\/p>\\n<p class=\\\"typography-body-large-text-regular mb-800\\\">Do you enjoy discussions about TV shows and favorite films? Now you can do it while working! We currently seek Customer Service Advisors for our partner, the online streaming service of the digital media giant.<\/p>\\n<h2 class=\\\"typography-heading-small-text\\\" data-gtm-vis-first-on-screen347315_747=\\\"356\\\" data-gtm-vis-total-visible-time347315_747=\\\"100\\\" data-gtm-vis-has-fired347315_747=\\\"1\\\">What you will do in this role:<\/h2>\\n<ul class=\\\"typography-body-large-text-regular\\\">\\n<li>Answer phone calls, e-mails, and messages on social media and live chat from customers<\/li>\\n<li>Help customers with service-related issues<\/li>\\n<li>Inform customers of promo events<\/li>\\n<li>Work shifts: morning 09:00-17:45, afternoon 13:15-22:00, (Working hours are according to the market covered)<\/li>\\n<li>Phone calls are inbound, no cold-calling<\/li>\\n<li>Suitable for people without experience<\/li>\\n<\/ul>\\n<h2 class=\\\"typography-heading-small-text\\\" data-gtm-vis-first-on-screen347315_747=\\\"27360\\\" data-gtm-vis-total-visible-time347315_747=\\\"100\\\" data-gtm-vis-has-fired347315_747=\\\"1\\\">What we expect:<\/h2>\\n<ul class=\\\"typography-body-large-text-regular\\\">\\n<li>Good computer skills and good knowledge of MS Office<\/li>\\n<li>Ability to quickly identify customers' problems and needs<\/li>\\n<li>Ability to set priorities and manage daily responsibilities effectively<\/li>\\n<li>A&nbsp;client-oriented approach, patience, and strong communication skills<\/li>\\n<li>Team players with the ability to work in a&nbsp;Customer Service environment<\/li>\\n<li>Living in the Czech Republic is a&nbsp;plus<\/li>\\n<li><strong>Native Polish and communicative level of English in both oral and written form<\/strong><\/li>\\n<\/ul>\\n<h2 class=\\\"typography-heading-small-text\\\" data-gtm-vis-recent-on-screen347315_747=\\\"27427\\\" data-gtm-vis-first-on-screen347315_747=\\\"27427\\\" data-gtm-vis-total-visible-time347315_747=\\\"100\\\" data-gtm-vis-has-fired347315_747=\\\"1\\\">We offer:<\/h2>\\n<ul class=\\\"typography-body-large-text-regular\\\">\\n<li>Home office &ndash; work from the comfort of your home<\/li>\\n<li>Meal vouchers (123,90 czk per working day)<\/li>\\n<li>benefit card Pluxee (1.940 czk monthly - already from the first working month)<\/li>\\n<li>Multisport card<\/li>\\n<li>Attractive bonuses according to the performance<\/li>\\n<li>Daily use of foreign languages, especially English.<\/li>\\n<li>Great referral bonus<\/li>\\n<li>A&nbsp;team that is fair and human at all times, including corporate governance.<\/li>\\n<li>Interactive activities: team-building, company parties, sports, etc.<\/li>\\n<li>Opportunity to develop a&nbsp;career within a&nbsp;multinational environment<\/li>\\n<\/ul>\\n<p class=\\\"typography-body-large-text-regular mb-800\\\">If you are interested in our offer, please apply now!<\/p>\",\"ats_external_id\":\"CZ-550\",\"location\":\"Remote, Remote\",\"job_type\":\"full_time\",\"salary\":\"30000\",\"salary_type\":\"monthly\",\"salary_currency\":\"CZK\",\"updated_at\":\"2026-10-08T12:13:06.868+02:00\",\"created_at\":\"2026-01-15T16:44:45.320+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81NTA?\",\"apply_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81NTA\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":\"wfh_flexible\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-poland\",\"internal_job_listing\":\"1\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"1\",\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"1\",\"auto_call\":\"0\",\"on_erp_listing\":\"0\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"404\",\"campaign_id\":\"547\",\"campaign_title\":\"Warner Bros \/ Croatian \/ WAH in Czech Republic\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service advisor with Croatian - Home office\",\"street\":null,\"address\":null,\"city\":\"Remote\",\"state\":null,\"postal_code\":null,\"region\":\"Remote\",\"country\":\"Czechia\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p class=\\\"typography-body-large-text-regular mb-800\\\">Do you like to join the fascinating and ever-changing digital media world?<\/p>\\n<p class=\\\"typography-body-large-text-regular mb-800\\\">Do you enjoy discussions about TV shows and favorite films? Now you can do it while working! We currently seek Customer Service Advisors for our partner, the online streaming service of the digital media giant.<\/p>\\n<h2 class=\\\"typography-heading-small-text\\\" data-gtm-vis-first-on-screen347315_747=\\\"326\\\" data-gtm-vis-total-visible-time347315_747=\\\"100\\\" data-gtm-vis-has-fired347315_747=\\\"1\\\">What you will do in this role:<\/h2>\\n<ul class=\\\"typography-body-large-text-regular\\\">\\n<li>Answer phone calls, e-mails, and messages on social media and live chat from customers<\/li>\\n<li>Help customers with service-related issues<\/li>\\n<li>Inform customers of promo events<\/li>\\n<li>Work shifts: morning 09:00-17:45, afternoon 13:15-22:00, (Working hours are according to the market covered)<\/li>\\n<li>Phone calls are inbound, no cold-calling<\/li>\\n<li>Suitable for people without experience<\/li>\\n<\/ul>\\n<h2 class=\\\"typography-heading-small-text\\\" data-gtm-vis-first-on-screen347315_747=\\\"22879\\\" data-gtm-vis-total-visible-time347315_747=\\\"100\\\" data-gtm-vis-has-fired347315_747=\\\"1\\\">What we expect:<\/h2>\\n<ul class=\\\"typography-body-large-text-regular\\\">\\n<li>Good computer skills and good knowledge of MS Office<\/li>\\n<li>Ability to quickly identify customers' problems and needs<\/li>\\n<li>Ability to set priorities and manage daily responsibilities effectively<\/li>\\n<li>A&nbsp;client-oriented approach, patience, and strong communication skills<\/li>\\n<li>Team players with the ability to work in a&nbsp;Customer Service environment<\/li>\\n<li>Living in the Czech Republic is a&nbsp;plus<\/li>\\n<li><strong>Native Croatian and communicative level of English in both oral and written form<\/strong><\/li>\\n<\/ul>\\n<h2 class=\\\"typography-heading-small-text\\\" data-gtm-vis-recent-on-screen347315_747=\\\"24606\\\" data-gtm-vis-first-on-screen347315_747=\\\"24606\\\" data-gtm-vis-total-visible-time347315_747=\\\"100\\\" data-gtm-vis-has-fired347315_747=\\\"1\\\">We offer:<\/h2>\\n<ul class=\\\"typography-body-large-text-regular\\\">\\n<li>Home office<\/li>\\n<li>Meal vouchers<\/li>\\n<li>Attractive bonuses according to the performance<\/li>\\n<li>Daily use of foreign languages, especially English.<\/li>\\n<li>Great referral bonus<\/li>\\n<li>A&nbsp;team that is fair and human at all times, including corporate governance.<\/li>\\n<li>Interactive activities: team-building, company parties, sports, etc.<\/li>\\n<li>Opportunity to develop a&nbsp;career within a&nbsp;multinational environment<\/li>\\n<\/ul>\\n<p class=\\\"typography-body-large-text-regular mb-800\\\">If you are interested in our offer, please apply now!<\/p>\",\"ats_external_id\":\"CZ-547\",\"location\":\"Remote, Remote\",\"job_type\":\"full_time\",\"salary\":\"30000\",\"salary_type\":\"monthly\",\"salary_currency\":\"CZK\",\"updated_at\":\"2026-10-07T01:59:04.560+02:00\",\"created_at\":\"2026-01-15T16:37:22.024+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81NDc?\",\"apply_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81NDc\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":\"wfh_flexible\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-poland\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"1\",\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"1\",\"auto_call\":\"0\",\"on_erp_listing\":\"0\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"405\",\"campaign_id\":\"546\",\"campaign_title\":\"Warner Bros \/ Bulgarian \/ WAH in Czech Republic\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service advisor with Bulgarian - Home office\",\"street\":null,\"address\":null,\"city\":\"Remote\",\"state\":null,\"postal_code\":null,\"region\":\"Remote\",\"country\":\"Czechia\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p class=\\\"typography-body-large-text-regular mb-800\\\">Do you like to join the fascinating and ever-changing digital media world?<\/p>\\n<p class=\\\"typography-body-large-text-regular mb-800\\\">Do you enjoy discussions about TV shows and favorite films? Now you can do it while working! We currently seek Customer Service Advisors for our partner, the online streaming service of the digital media giant.<\/p>\\n<h2 class=\\\"typography-heading-small-text\\\" data-gtm-vis-first-on-screen347315_747=\\\"356\\\" data-gtm-vis-total-visible-time347315_747=\\\"100\\\" data-gtm-vis-has-fired347315_747=\\\"1\\\">What you will do in this role:<\/h2>\\n<ul class=\\\"typography-body-large-text-regular\\\">\\n<li>Answer phone calls, e-mails, and messages on social media and live chat from customers<\/li>\\n<li>Help customers with service-related issues<\/li>\\n<li>Inform customers of promo events<\/li>\\n<li>Work shifts: morning 09:00-17:45, afternoon 13:15-22:00, (Working hours are according to the market covered)<\/li>\\n<li>Phone calls are inbound, no cold-calling<\/li>\\n<li>Suitable for people without experience<\/li>\\n<\/ul>\\n<h2 class=\\\"typography-heading-small-text\\\" data-gtm-vis-first-on-screen347315_747=\\\"27360\\\" data-gtm-vis-total-visible-time347315_747=\\\"100\\\" data-gtm-vis-has-fired347315_747=\\\"1\\\">What we expect:<\/h2>\\n<ul class=\\\"typography-body-large-text-regular\\\">\\n<li>Good computer skills and good knowledge of MS Office<\/li>\\n<li>Ability to quickly identify customers' problems and needs<\/li>\\n<li>Ability to set priorities and manage daily responsibilities effectively<\/li>\\n<li>A&nbsp;client-oriented approach, patience, and strong communication skills<\/li>\\n<li>Team players with the ability to work in a&nbsp;Customer Service environment<\/li>\\n<li>Living in the Czech Republic is a&nbsp;plus<\/li>\\n<li><strong>Native BULGARIAN and communicative level of English in both oral and written form<\/strong><\/li>\\n<\/ul>\\n<h2 class=\\\"typography-heading-small-text\\\" data-gtm-vis-recent-on-screen347315_747=\\\"27427\\\" data-gtm-vis-first-on-screen347315_747=\\\"27427\\\" data-gtm-vis-total-visible-time347315_747=\\\"100\\\" data-gtm-vis-has-fired347315_747=\\\"1\\\">We offer:<\/h2>\\n<ul class=\\\"typography-body-large-text-regular\\\">\\n<li>Home office<\/li>\\n<li>Meal vouchers<\/li>\\n<li>Attractive bonuses according to the performance<\/li>\\n<li>Daily use of foreign languages, especially English.<\/li>\\n<li>Great referral bonus<\/li>\\n<li>A&nbsp;team that is fair and human at all times, including corporate governance.<\/li>\\n<li>Interactive activities: team-building, company parties, sports, etc.<\/li>\\n<li>Opportunity to develop a&nbsp;career within a&nbsp;multinational environment<\/li>\\n<\/ul>\\n<p class=\\\"typography-body-large-text-regular mb-800\\\">If you are interested in our offer, please apply now!<\/p>\",\"ats_external_id\":\"CZ-546\",\"location\":\"Remote, Remote\",\"job_type\":\"full_time\",\"salary\":\"30000\",\"salary_type\":\"monthly\",\"salary_currency\":\"CZK\",\"updated_at\":\"2026-08-05T16:40:51.755+02:00\",\"created_at\":\"2026-01-15T16:33:50.953+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81NDY?\",\"apply_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81NDY\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-poland\",\"internal_job_listing\":\"1\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"1\",\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"1\",\"auto_call\":\"0\",\"on_erp_listing\":\"0\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"406\",\"campaign_id\":\"545\",\"campaign_title\":\"HM \/ Greek \/ WAH in Czech Republic\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Advisor with Greek | Home Office from Czechia - from 09.11.\",\"street\":null,\"address\":null,\"city\":\"Remote\",\"state\":null,\"postal_code\":null,\"region\":\"Remote\",\"country\":\"Czechia\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p><span data-contrast=\\\"auto\\\">We are Concentrix - a world leader in customer service. We help top brands grow thanks to top customer service and technological solutions. We&nbsp;operate&nbsp;in more than 70 countries and are proud holders of awards such as Employer Brand Leader of the Year or Best Employer - Outsourcing. Are you looking for a fresh career challenge or the chance to grow in an international company? Join our customer service team, where&nbsp;you&rsquo;ll&nbsp;work in a dynamic, multicultural environment with the comfort of a home office and company-provided equipment. We offer a stable role in the Czech branch of a global organization, with shift-based work and opportunities to develop your skills and career.<\/span><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/p>\\n<p><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/p>\\n<p><strong><span data-contrast=\\\"auto\\\">What will you do in this role:<\/span><\/strong><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/p>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"5\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"1\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Communicate with customers via phone calls, e-mails, and social media platforms<\/span><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"5\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"2\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Assist&nbsp;customers with service-related questions and ensure efficient problem<\/span> resolution<span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"5\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"4\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Handle only inbound calls &ndash; no cold calling<\/span><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"5\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"5\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Work in a rotating shift pattern: 8:00&ndash;17:00 or 9:00&ndash;18:00, including some weekends&nbsp;and bank holidays<\/span><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"5\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"6\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Document customer interactions, update case details in the system, and manage<\/span> administrative back-office tasks (e.g., processing requests or verifying information)<span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"5\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"8\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Collaborate with various departments to resolve complex cases and ensure seamless customer experience<\/span><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"5\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"9\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Share insights with your team to continuously improve processes and service quality<\/span><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"5\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"10\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">This role is also suitable for candidates without prior experience &ndash; full training will be provided.<\/span><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<p><strong><span data-contrast=\\\"auto\\\">What we expect:<\/span><\/strong><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/p>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"5\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"11\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Native Greek and a communicative level of English (both spoken and written)<br \/><\/span><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/li>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"5\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"13\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Interest in fashion and a genuine desire to help customers in any situation with&nbsp;a&nbsp;positive&nbsp;mindset<\/span><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"2\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"1\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Strong collaboration skills, flexibility, and a team-player attitude<\/span><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"2\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"2\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Good computer skills, including solid knowledge of MS Office<\/span><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"2\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"3\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Ability to stay organized, set priorities, and manage daily tasks effectively<\/span><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"2\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"4\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">A client-oriented approach, patience, and excellent communication skills<\/span><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<p><strong><span data-contrast=\\\"auto\\\">What do we offer:<\/span><\/strong><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/p>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"2\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"5\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Home office with company-provided equipment for your comfort and flexibility<\/span><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"2\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"6\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Meal contribution as an additional allowance<\/span><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"2\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"7\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Attractive performance bonuses and a rewarding referral program<\/span><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"2\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"8\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Benefit card with monthly balance added from us<\/span><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"2\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"9\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Daily use of foreign languages, especially English, in an international environment<\/span><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"2\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"10\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">A fair, supportive, and people-focused team culture that values respect&nbsp;and&nbsp;collaboration<\/span><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"2\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"11\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Extensive training and clear opportunities for career growth within a global company<\/span><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"2\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"12\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Fun and engaging activities &ndash; team-building events, company celebrations, sports, and more<\/span><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\",\"ats_external_id\":\"CZ-545\",\"location\":\"Remote, Remote\",\"job_type\":\"full_time\",\"salary\":\"32000\",\"salary_type\":\"monthly\",\"salary_currency\":\"CZK\",\"updated_at\":\"2026-10-19T11:43:02.129+02:00\",\"created_at\":\"2026-01-15T16:32:01.338+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81NDU?\",\"apply_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81NDU\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-poland\",\"internal_job_listing\":\"1\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"1\",\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"1\",\"auto_call\":\"0\",\"on_erp_listing\":\"1\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"600\",\"campaign_id\":\"69\",\"campaign_title\":\"Warner Bros \/ Hebrew \/ Riga\",\"campaign_type\":\"job_application\",\"job_title\":\"Klientu apkalpo\u0161anas speci\u0101lists\/-e (ar ebreju valodas zin\u0101\u0161an\u0101m)\",\"street\":null,\"address\":null,\"city\":\"Riga\",\"state\":null,\"postal_code\":null,\"region\":\"Riga\",\"country\":\"Latvia\",\"short_description\":\"Become our new Hebrew speaking colleague at Concentrix!\",\"long_description\":\"<p><strong>(LV)<\/strong><\/p>\\n<p><strong>Mekl\u0113 jaunus karjeras izaicin\u0101jumus?&nbsp;<\/strong>Pievienojies m\u016bsu komandai - Concentrix! M\u0113s esam glob\u0101ls tehnolo\u0123iju un pakalpojumu uz\u0146\u0113mums, kas atbalsta Tev zin\u0101mus z\u012bmolus vair\u0101k nek\u0101 70 valst\u012bs. &Scaron;obr\u012bd mekl\u0113jam jaunus kol\u0113\u0123us, kas apkalpos klientus, kuri izmanto video straum\u0113&scaron;anas pakalpojumus, vair\u0101k par darbu un klientu m\u0113s past\u0101st\u012bsim atlases procesa laik\u0101!<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Uzs\u0101k&scaron;anas datums:<\/strong> 2026. gada ruden\u012b<\/p>\\n<p><strong>Darba vieta: <\/strong>Kr.Valdem\u0101ra iela 21, R\u012bga, darbs no biroja<\/p>\\n<p><strong>Darba laiks:&nbsp;<\/strong>Pirmdiena - sv\u0113tdiena, darbs mai\u0146\u0101s, no 9:00 l\u012bdz 22:00<\/p>\\n<p><strong>Atalgojums<\/strong>: 1800,- Euro \/ Gross un bonusa sist\u0113ma<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Darba pien\u0101kumi:&nbsp;<\/strong>Galvenais uzdevums ir nodro&scaron;in\u0101t klientiem atbalstu un apkalpo&scaron;anu pa t\u0101lruni, e-pastu un cit\u0101s telefona aplik\u0101cij\u0101s. M\u016bsu komanda sniedz atbalstu ebreju un ang\u013cu valod\u0101, risinot klientiem radu&scaron;os jaut\u0101jumus saist\u012bb\u0101 ar straum\u0113&scaron;anas platformas lieto&scaron;anu (valoda, k\u0101d\u0101 tiks sniegts pakalpojums b\u016bs atkar\u012bgs no t\u0101, k\u0101du valodu izv\u0113las klients, kas v\u0113l\u0101s sazin\u0101ties ar m\u016bsu atbalsta komandu).<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Ko m\u0113s pied\u0101v\u0101sim Tev?<\/strong><\/p>\\n<ul>\\n<li>\\n<p>Apmaks\u0101tus telefona sakarus person\u012bgaj\u0101m vajadz\u012bb\u0101m<\/p>\\n<\/li>\\n<li>\\n<p>Vesel\u012bbas un nelaimes gad\u012bjumu apdro&scaron;in\u0101&scaron;anu<\/p>\\n<\/li>\\n<li>\\n<p>Ikm\u0113ne&scaron;a bonusu, kas balst\u012bti uz Tavu un komandas veikumu<\/p>\\n<\/li>\\n<li>\\n<p>Papildu atl\u012bdz\u012bbu par veiksm\u012bgi ieteiktiem jauniem kol\u0113\u0123iem<\/p>\\n<\/li>\\n<li>\\n<p>Komandas aktivit\u0101tes<\/p>\\n<\/li>\\n<li>\\n<p>Darba vietu modern\u0101 biroj\u0101, R\u012bgas centr\u0101<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Tu b\u016bsi piem\u0113rots kandid\u0101ts, ja&nbsp;<\/strong><\/p>\\n<ul>\\n<li>\\n<p>Br\u012bvi p\u0101rvaldi ebreju valodu<\/p>\\n<\/li>\\n<li>\\n<p>J\u016bties komfortabli lietojot ang\u013cu valodu (vismaz B2) valodas gan mutiski, gan rakstiski<\/p>\\n<\/li>\\n<li>\\n<p>K\u0101 ar\u012b, nov\u0113rt\u012bsim Ja Tev b\u016bs iepriek&scaron;\u0113ja darba pieredze l\u012bdz\u012bg\u0101 amat\u0101, bet ja n\u0113, tad iem\u0101c\u012bsim visu, kas ir vajadz\u012bgs!<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p>M\u016bsu atlases proces: telefona intervija un intervija ar atlases speci\u0101listu; k\u0101 ar\u012b kandid\u0101tam ar\u012b b\u016bs j\u0101iesniedz rekomend\u0101cija no iepriek&scaron;\u0113j\u0101 darba dev\u0113ja izzi\u0146a par nesod\u0101m\u012bbu. Ja tas izklaus\u0101s k\u0101 Tavs n\u0101kamais karjeras solis,<strong>&nbsp;m\u0113s gaidam tavu pieteikumu<\/strong>. Piesakies &scaron;odien un uzzini k\u0101p\u0113c 440 000+ kol\u0113\u0123u vis\u0101 pasaul\u0113 sauc Concentrix par savu darba dev\u0113ju! \ud83d\udc4b<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>(ENG)<\/strong><\/p>\\n<p><strong>Experience the thrill of a game-changing career! <\/strong>Are you looking for a new challenge? Concentrix is a global technology and services company supporting the brands of the future in over 70 countries. We work with well-known companies - the ones you use every day - by improving their operations with new, innovative technologies and solutions.&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Start date<\/strong>: In the fall of 2026<\/p>\\n<p><strong>Location<\/strong>: Work from home or Office, Riga, Kr. Valdem\u0101ra iela 21<\/p>\\n<p><strong>Working hours<\/strong>: Monday to Sunday, work in shifts, from 9 AM to 10 PM<\/p>\\n<p><strong>Salary<\/strong>: 1800,- Euro \/ Gross<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Tasks:<\/strong><\/p>\\n<p>The main task is to provide customer support and service via telephone, email, and other phone applications. Our team provides support in Hebrew and English, addressing customer questions related to the use of the streaming platform (the language in which the service will be provided will depend on the language chosen by the customer who wishes to contact our support team).<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>What we offer you<\/strong>&nbsp;<\/p>\\n<ul>\\n<li>\\n<p>Paid personal phone bill<\/p>\\n<\/li>\\n<li>\\n<p>Health and accident insurance&nbsp;<\/p>\\n<\/li>\\n<li>\\n<p>A bonus model based on your and team's performance<\/p>\\n<\/li>\\n<li>\\n<p>Extra add-on for successful referrals for this role<\/p>\\n<\/li>\\n<li>\\n<p>Team activities<\/p>\\n<\/li>\\n<li>\\n<p>Modern office in Riga's center&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>You will be a great fit, if you,<\/strong><\/p>\\n<ul>\\n<li>\\n<p>Speak Hebrew fluently<\/p>\\n<\/li>\\n<li>\\n<p>Feel comfortable to switch to English language (B2 level, both written and verbal)<\/p>\\n<\/li>\\n<li>\\n<p>It would also be great if you already have experience in customer support &mdash; but if not, no worries, we'll teach you everything you need to know.<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Experience the best version of you!<\/strong>&nbsp;We want to hear from you if this feels like the right step for you in your career. Apply today and join us at Concentrix!&nbsp;<\/p>\\n<p><strong>Concentrix is an equal opportunity employer. <\/strong><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em>&nbsp;<\/p>\",\"ats_external_id\":\"LV-69\",\"location\":\"Riga, Riga\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-09-07T02:59:15.450+03:00\",\"created_at\":\"2026-01-15T10:13:44.484+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-baltics.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82OQ?\",\"apply_url\":\"https:\/\/concentrix-baltics.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82OQ\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":\"telecommunications\",\"contract_type\":\"permanent\",\"locale\":\"en\",\"remote_type\":\"wfh_flexible\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-baltics\",\"internal_job_listing\":\"1\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"9\",\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":\"1\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"601\",\"campaign_id\":\"66\",\"campaign_title\":\"Expedia \/ Danish \/ WAH in Latvia\",\"campaign_type\":\"job_application\",\"job_title\":\" Danish-speaking Customer Support specialist (Travel industry)\",\"street\":null,\"address\":null,\"city\":\"Remote\",\"state\":null,\"postal_code\":null,\"region\":\"Remote\",\"country\":\"Latvia\",\"short_description\":\"Become our new Danish colleague at Concentrix!\",\"long_description\":\"<p><strong>(ENG)<\/strong><\/p>\\n<p><strong>Experience the power of a game-changing career<\/strong><\/p>\\n<p>Are you looking for what&rsquo;s next? We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/p>\\n<p>&nbsp;<\/p>\\n<p>This role also offers flexibility in terms of where you work: Either from the comfort of your own home, or from our office in Riga.<\/p>\\n<p>This job is available primarily fulltime, but we also offer part-time employment! This is a flexible way to decide how you want to work with us, anywhere from 50 - 100% <em>(note: the training period is fulltime only, part-time is possible after this stage)<\/em><em> <\/em><\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>About the role,<\/strong> as a Customer Support Specialist, you will be responsible for<\/p>\\n<ul>\\n<li>Bringing great customer service to&nbsp;the customers via phone and e-mail<\/li>\\n<li>Providing accurate information about new bookings, rebooking's and cancellation options for air and rail travel, hotel bookings and more<\/li>\\n<li>Finding&nbsp;solutions for each individual customer to ensure their journey runs smoothly<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>To do great in this role<\/strong>, you must be fluent in Danish and have a good command of English. Other than that, we'd love for you to be a flexible and dynamic addition to our team.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>To make the most of your time here, we'll&nbsp;offer you this:<\/strong><\/p>\\n<ul>\\n<li><span data-teams=\\\"true\\\">A salary of 1800,- Euros\/Gross during probation and 1947,- Euros\/Gross after probation<\/span><\/li>\\n<li>Bonus up to 250,- Euros\/Gross<\/li>\\n<li>Flexible work schedule<\/li>\\n<li>A job you can do from the comfort of your own home or from our office in city center - you choose!<\/li>\\n<li>A good health insurance which includes gym and dentistry<\/li>\\n<li>Paid mobile phone bill<\/li>\\n<li>Supportive and fun coworkers (if we do say so ourselves)<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Start date:<\/strong> <span data-teams=\\\"true\\\">In the fall 2026<\/span><\/p>\\n<p><strong>Working hours: <\/strong>Work in 8,5 h shifts, Monday to Sunday, from 9 AM till 8 PM<\/p>\\n<p><strong>Location:<\/strong> Work from home (in Latvia) or office, (Kr.Valdemara iela 21, Riga)<\/p>\\n<p>&nbsp;<\/p>\\n<p>Our&nbsp;recruitment process&nbsp;consists of a short phone interview, an online&nbsp;test, finally an interview and a background check. If we turn out to be a match, we'll be happy to make an offer!<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>(LV)<\/strong><\/p>\\n<p><strong>Izj\u016bti jaunu karjeras sp\u0113ku!<\/strong><\/p>\\n<p>Vai Tu &scaron;obr\u012bd esi jauna darba mekl\u0113jumos? M\u0113s, Concentrix, esam glob\u0101ls tehnolo\u0123iju un pakalpojumu l\u012bderis. M\u0113s pal\u012bdzam labi paz\u012bstamiem uz\u0146\u0113mumiem un z\u012bmoliem, kurus pa&scaron;i lietojam ikdien\u0101, vair\u0101k nek\u0101 70 valst\u012bs. K\u0101 uz\u0146\u0113mums un darba dev\u0113js esam sa\u0146\u0113mu&scaron;i da\u017e\u0101das atzin\u012bbas balvas, k\u0101 piem\u0113ram, &ldquo;World's Best Workplace<em>s<\/em>&rdquo;, &ldquo;<em>Best Companies for Career Growth<\/em>,&rdquo; un &ldquo;<em>Best Company Culture<\/em>&rdquo;.<\/p>\\n<p>&nbsp;<\/p>\\n<p>&Scaron;aj\u0101 darba pied\u0101v\u0101jum\u0101 Tev b\u016bs iesp\u0113ja izv\u0113l\u0113ties,<\/p>\\n<ul>\\n<li>str\u0101d\u0101t no m\u0101j\u0101m vai ar\u012b no m\u016bsu biroja R\u012bg\u0101 (Rai\u0146a bulv\u0101ris 11)<\/li>\\n<li>str\u0101d\u0101t pilnu vai pusslodzi (\u0146em v\u0113r\u0101, ka pusslodzes darbiniekiem ir j\u0101b\u016bt iesp\u0113jai piedal\u012bties apm\u0101c\u012bb\u0101s uz pilnu slodzi, pirm\u0101s 10 ned\u0113\u013cas)<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Tavi darba pien\u0101kumi b\u016bs sekojo&scaron;i,<\/strong><\/p>\\n<ul>\\n<li>Atbild\u0113t uz ien\u0101ko&scaron;ajiem zvaniem, e-pastu zi\u0146ojumiem<\/li>\\n<li>Sniegt att\u0101lin\u0101tu atbalstu par viesn\u012bcas rezerv\u0101cij\u0101m, lidojuma iesp\u0113j\u0101m, p\u0101rrezerv\u0113&scaron;anas noteiktumiem<\/li>\\n<li>Darbs ar klientiem notiek d\u0101\u0146u, zviedru un &nbsp;ang\u013cu valod\u0101 (atkar\u012bgs no t\u0101, k\u0101da valoda tiek izv\u0113l\u0113ta, kad klients v\u0113las sazin\u0101ties ar atbalsta komandu)<\/li>\\n<li>Klientu datu ievade un apstr\u0101de<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Pras\u012bbas,<\/strong><\/p>\\n<ul>\\n<li>Teicamas d\u0101\u0146u valodas zin\u0101&scaron;anas (C1 l\u012bmenis, gan mutiski, gan rakstiski)<\/li>\\n<li>Labas ang\u013cu valodas zin\u0101&scaron;anas (B2 l\u012bmenis)<\/li>\\n<li>Uz klientu vajadz\u012bb\u0101m orient\u0113tu attieksmi ar v\u0113lmi pal\u012bdz\u0113t rast risin\u0101jumus un sniegt atbildes uz klientu jaut\u0101jumiem<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>M\u0113s pied\u0101v\u0101jam,<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<ul>\\n<li><span data-teams=\\\"true\\\">Atalgojums p\u0101rbaudes laik\u0101:1800 Euros \/ Bruto, p\u0113c p\u0101rbaudes laika: 1947,- Euros \/ Bruto<\/span><\/li>\\n<li>Iesp\u0113ja sa\u0146emt bonusu l\u012bdz pat 250,- Euro \/ Bruto<\/li>\\n<li>Vesel\u012bbas apdro&scaron;in\u0101&scaron;anu (papildus: sports, zob\u0101rsts, \u0101rstniecisk\u0101s mas\u0101\u017eas)<\/li>\\n<li>Iesp\u0113ja str\u0101d\u0101t no m\u0101j\u0101m vai ar\u012b no biroja, R\u012bg\u0101<\/li>\\n<li>Atmaks\u0101ts ikm\u0113ne&scaron;a person\u012bgais telefona r\u0113\u0137ins<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Uzs\u0101k&scaron;anas datums:<\/strong> 2026. gada ruden\u012b<\/p>\\n<p><strong>Darba laiks:<\/strong> Darbs 8,5h mai\u0146\u0101s, pirmdiena - sv\u0113tdiena, laika posm\u0101 no 09:00 l\u012bdz 20:00<\/p>\\n<p><strong>Darba vieta:<\/strong> <span data-teams=\\\"true\\\">Darbs no m\u0101j\u0101m vai ar\u012b biroja (Kr. Valdem\u0101ra iela 21, R\u012bga)<\/span><\/p>\\n<p>&nbsp;<\/p>\\n<p>M\u016bsu atlases process: telefona intervija, tie&scaron;saistes tests, intervija ar m\u016bsu atlases speci\u0101listu un komandas vad\u012bt\u0101ju (ang\u013cu un d\u0101nu valod\u0101) un rekomend\u0101cija no iepriek&scaron;\u0113j\u0101 darba dev\u0113ja. Gad\u012bjum\u0101, ja tiks izteikts darba pied\u0101v\u0101jums, kandid\u0101tam b\u016bs j\u0101past\u016bta izzi\u0146a par nesod\u0101m\u012bbu.<\/p>\",\"ats_external_id\":\"LV-66\",\"location\":\"Remote, Remote\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-08-08T02:59:18.349+03:00\",\"created_at\":\"2026-01-15T10:04:25.589+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-baltics.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82Ng?\",\"apply_url\":\"https:\/\/concentrix-baltics.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82Ng\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":\"telecommunications\",\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-baltics\",\"internal_job_listing\":\"1\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"16\",\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":\"1\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"602\",\"campaign_id\":\"57\",\"campaign_title\":\"Warner Bros \/ Hebrew \/  WAH in Lithuania\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Specialists with Hebrew skills\",\"street\":null,\"address\":null,\"city\":\"Remote\",\"state\":null,\"postal_code\":null,\"region\":\"Remote\",\"country\":\"Lithuania\",\"short_description\":\"Become our new Hebrew speaking colleague at Concentrix!\",\"long_description\":\"<p><strong>Experience the thrill of a game-changing career!&nbsp;<\/strong>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p>Are you looking for a new challenge? Concentrix is a global technology and services company supporting the brands of the future in over 70 countries. We work with well-known companies - the ones you use every day - by improving their operations with new, innovative technologies and solutions.&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Location<\/strong>: Work-from home<\/p>\\n<p><strong>Start date: <\/strong>In the fall of 2026<\/p>\\n<p><strong>Working hours<\/strong>: Monday to Sunday, work in 8.5 h shifts, from 9 AM to 10 PM<\/p>\\n<p><strong>Salary<\/strong>: 2125 EUR\/Gross monthly<\/p>\\n<p>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Tasks:<\/strong><\/p>\\n<p>Your work consists of providing customers with the best possible support and service via phone, email and social media and phone apps. You will actively listen to what the customer needs help with, troubleshoot on the customer's behalf and solve the customer's problem to the best of your ability, this will be done in Hebrew or English language.<\/p>\\n<p>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>What we offer you<\/strong>&nbsp;<\/p>\\n<ul>\\n<li>\\n<p>A bonus model based on your and team's performance<\/p>\\n<\/li>\\n<li>\\n<p>Extra add-on for successful referrals for this role<\/p>\\n<\/li>\\n<li>\\n<p>Team activities<\/p>\\n<\/li>\\n<li>\\n<p>Opportunity to work-from-home<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>You will be a great fit, if you,<\/strong><\/p>\\n<ul>\\n<li>\\n<p>Speak Hebrew fluently<\/p>\\n<\/li>\\n<li>\\n<p>Feel comfortable to switch to English language (B2 level, both written and verbal)<\/p>\\n<\/li>\\n<li>\\n<p>It would also be great if you already have experience in customer support &mdash; but if not, no worries, we'll teach you everything you need to know.<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Experience the best version of you!<\/strong>&nbsp;<\/p>\\n<p>We want to hear from you if this feels like the right step for you in your career. Apply today and join us at Concentrix!&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Concentrix is an equal opportunity employer&nbsp;<\/strong>&nbsp;<\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\",\"ats_external_id\":\"LT-57\",\"location\":\"Remote, Remote\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-06-11T17:14:37.841+03:00\",\"created_at\":\"2026-01-14T17:31:38.496+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-baltics.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81Nw?\",\"apply_url\":\"https:\/\/concentrix-baltics.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81Nw\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":\"telecommunications\",\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-baltics\",\"internal_job_listing\":\"1\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"14\",\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":\"1\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"603\",\"campaign_id\":\"53\",\"campaign_title\":\"Expedia \/ Danish \/ WAH in Lithuania\",\"campaign_type\":\"job_application\",\"job_title\":\"Danish-speaking Customer Support specialist (Travel industry)\",\"street\":null,\"address\":null,\"city\":\"Remote\",\"state\":null,\"postal_code\":null,\"region\":\"Remote\",\"country\":\"Lithuania\",\"short_description\":\"Become our new colleague at Concentrix!\",\"long_description\":\"<p><strong>By sending in your application, you express your interest for future vacant positions and opportunities with us. If you proceed in one of these processes, we will reach out to you. <\/strong><\/p>\\n<p>This role also offers flexibility in terms of where you work: Either from the comfort of your own home, or from one of our offices!<\/p>\\n<p>This job is available primarily fulltime, but we also offer part-time employment! This is a flexible way to decide how you want to work with us, anywhere from 50 - 100% (note that the training period is fulltime only, part-time is possible after this stage)<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Experience the power of a game-changing career<\/strong><\/p>\\n<p>Are you looking for what&rsquo;s next? We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries in various industries such as tech, travels, telecom etc. We&rsquo;re also proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Job Description<\/strong><\/p>\\n<p>As <span style=\\\"text-decoration: underline;\\\">Danish-speaking Customer Service Advisor at Concentrix<\/span>, you are responsible for assisting our customers in Danish language, through inbound\/outbound phone calls as well as possible email and chat functions depending on the client you represent. This position provides customer service support and resolution of routine problems regarding client's product or services.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>About the role<\/strong>, as a Customer Support Specialist, you will be responsible for<\/p>\\n<ul>\\n<li>Bringing great customer service to&nbsp;the customers via phone, email and in some cases chat<\/li>\\n<li>Providing accurate information about new bookings, rebooking's and cancellation options for air and rail travel, hotel bookings and more<\/li>\\n<li>Finding solutions for each individual customer to ensure their journey runs smoothly<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>To do great in this role,&nbsp;<\/strong><\/p>\\n<p>You must be <span style=\\\"text-decoration: underline;\\\">fluent in Danish and have a good command of English<\/span>. Other than that, we'd love for you to be a flexible and dynamic addition to our team.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>To make the most of your time here, we'll&nbsp;offer you this:<\/strong><\/p>\\n<ul>\\n<li><span data-teams=\\\"true\\\">A salary of 2175,- Euros\/Gross during probation and 2357,- Euros\/Gross after probation<\/span><\/li>\\n<li>Bonus up to 250,- Euros\/Gross<\/li>\\n<li>A job you can do from the comfort of your own home&nbsp;<\/li>\\n<li>Flexibility to work either fulltime or parttime with an extensive training to make you have everything you need to succeed<\/li>\\n<li>Additional health insurance after 1 year<\/li>\\n<li>Supportive and fun coworkers (if we do say so ourselves)<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Start date<\/strong>: In the fall of 2026<\/p>\\n<p><strong>Working hours<\/strong>: Work in 8,5 h shifts, this can include both weekdays and weekends<\/p>\\n<p><strong>Location<\/strong>: Work from home in Lithuania<\/p>\\n<p>&nbsp;<\/p>\\n<p>If this seems interesting to you and you want to join the team, don&rsquo;t hesitate with sending in your application and express your interest for our future vacant Nordic language-speaking roles!<\/p>\\n<p>&nbsp;<\/p>\\n<p><em>Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.<\/em><\/p>\",\"ats_external_id\":\"LT-53\",\"location\":\"Remote, Remote\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-06-11T16:49:26.206+03:00\",\"created_at\":\"2026-01-14T17:21:52.632+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-baltics.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81Mw?\",\"apply_url\":\"https:\/\/concentrix-baltics.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81Mw\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":\"telecommunications\",\"contract_type\":\"permanent\",\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-baltics\",\"internal_job_listing\":\"1\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"16\",\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":\"1\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"604\",\"campaign_id\":\"52\",\"campaign_title\":\"Expedia \/ Swedish \/ WAH in Lithuania\",\"campaign_type\":\"job_application\",\"job_title\":\"Swedish-speaking Customer Support specialist (Travel industry)\",\"street\":null,\"address\":null,\"city\":\"Remote\",\"state\":null,\"postal_code\":null,\"region\":\"Remote\",\"country\":\"Lithuania\",\"short_description\":\"Become our new swedish speaking colleague at Concentrix!\",\"long_description\":\"<p><strong>By sending in your application, you express your interest for future vacant positions and opportunities with us. If you proceed in one of these processes, we will reach out to you. <\/strong><\/p>\\n<p>This role also offers flexibility in terms of where you work: Either from the comfort of your own home, or from one of our offices!<\/p>\\n<p>This job is available primarily fulltime, but we also offer part-time employment! This is a flexible way to decide how you want to work with us, anywhere from 50 - 100% (note that the training period is fulltime only, part-time is possible after this stage)<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Experience the power of a game-changing career<\/strong><\/p>\\n<p>Are you looking for what&rsquo;s next? We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries in various industries such as tech, travels, telecom etc. We&rsquo;re also proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Job Description<\/strong><\/p>\\n<p>As <span style=\\\"text-decoration: underline;\\\">Swedish-speaking Customer Service Advisor at Concentrix<\/span>, you are responsible for assisting our customers in Danish language, through inbound\/outbound phone calls as well as possible email and chat functions depending on the client you represent. This position provides customer service support and resolution of routine problems regarding client's product or services.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>About the role<\/strong>, as a Customer Support Specialist, you will be responsible for<\/p>\\n<ul>\\n<li>Bringing great customer service to&nbsp;the customers via phone, email and in some cases chat<\/li>\\n<li>Providing accurate information about new bookings, rebooking's and cancellation options for air and rail travel, hotel bookings and more<\/li>\\n<li>Finding solutions for each individual customer to ensure their journey runs smoothly<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>To do great in this role<\/strong>, you must be <span style=\\\"text-decoration: underline;\\\">fluent in Swedish or Norwegian <\/span>and have a good command of English as we will handle both Swedish and Norwegian markets. Other than that, we'd love for you to be flexible and dynamic addition to our team.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>To make the most of your time here, we'll&nbsp;offer you this:<\/strong><\/p>\\n<ul>\\n<li><span data-teams=\\\"true\\\">A salary of 2175,- Euros\/Gross during probation and 2357,- Euros\/Gross after probation<\/span><\/li>\\n<li>Bonus up to 250,- Euros\/Gross<\/li>\\n<li>A job you can do from the comfort of your own home&nbsp;<\/li>\\n<li>Flexibility to work either fulltime or parttime with an extensive training to make you have everything you need to succeed<\/li>\\n<li>Additional health insurance after 1 year<\/li>\\n<li>Supportive and fun coworkers (if we do say so ourselves)<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Start date<\/strong>: In the fall of 2026<\/p>\\n<p><strong>Working hours<\/strong>: Work in 8,5 h shifts, this can include both weekdays and weekends<\/p>\\n<p><strong>Location<\/strong>: Work from home in Lithuania<\/p>\\n<p>&nbsp;<\/p>\\n<p>If this seems interesting to you and you want to join the team, don&rsquo;t hesitate with sending in your application and express your interest for our future vacant Nordic language-speaking roles!<\/p>\\n<p>&nbsp;<\/p>\\n<p><em>Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.<\/em><\/p>\",\"ats_external_id\":\"LT-52\",\"location\":\"Remote, Remote\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-20T02:59:17.203+03:00\",\"created_at\":\"2026-01-14T17:20:38.239+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-baltics.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81Mg?\",\"apply_url\":\"https:\/\/concentrix-baltics.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81Mg\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":\"telecommunications\",\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-baltics\",\"internal_job_listing\":\"1\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"16\",\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":\"1\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"605\",\"campaign_id\":\"44\",\"campaign_title\":\"Warner Bros \/ Estonian \/ Tallinn\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Specialists with Estonian language\",\"street\":\"Maakri 19\/1, Tallinn\",\"address\":\"Maakri 19\/1, Tallinn\",\"city\":\"Tallinn\",\"state\":null,\"postal_code\":\"10145\",\"region\":\"Tallinn\",\"country\":\"Estonia\",\"short_description\":\"Join Concentrix Today!\",\"long_description\":\"<h3><strong>Experience the Thrill of a Game-Changing Career! \ud83d\ude80<\/strong><\/h3>\\n<p>Are you seeking a new challenge? Join <strong>Concentrix<\/strong>, a global technology and services company that is supporting the brands of the future in over 70 countries. We partner with some of the world&rsquo;s best-known brands&mdash;the ones people use every day&mdash;helping them improve their operations through innovative technology and solutions.<\/p>\\n<p>If you&rsquo;re looking to grow your career in a dynamic, international environment, we&rsquo;d love to hear from you. We&rsquo;re currently hiring a <strong>Customer Support Advisor<\/strong> to join our team in <strong>Tallinn<\/strong>.<\/p>\\n<p>&nbsp;<\/p>\\n<hr \/>\\n<h3><strong>About the Role \ud83d\udcdd<\/strong><\/h3>\\n<ul>\\n<li><strong>Location:<\/strong> Office in Maakri 19\/1, Tallinn<\/li>\\n<li><strong>Start Date: <\/strong>October 19th<\/li>\\n<li><strong>Flexible Working Hours:<\/strong> Monday to Sunday, between 9 AM and 10 PM<\/li>\\n<li><strong>Competitive Salary:<\/strong> 1230 EUR\/Gross Monthly<\/li>\\n<\/ul>\\n<p>In this dynamic role as a <strong>Customer Support Advisor<\/strong>, you will be the voice our clients trust. Engage with customers through phone, email, social media, and mobile apps. Your mission? To understand their needs, resolve their issues, and create an amazing customer experience in <strong>Estonian<\/strong> and <strong>English<\/strong>.<\/p>\\n<p>&nbsp;<\/p>\\n<hr \/>\\n<h3><strong>What We Offer You \ud83c\udf1f<\/strong><\/h3>\\n<ol>\\n<li><strong>Health Assurance:<\/strong> We care about your well-being with <strong>additional health insurance<\/strong><\/li>\\n<li><strong>Expense Subsidy:<\/strong> Enjoy a <strong>&euro;60\/net per month<\/strong> perk to cover phone, internet, or sports costs<\/li>\\n<li><strong>Performance Rewards:<\/strong> Be part of our <strong>bonus model<\/strong>, where your hard work pays off<\/li>\\n<li><strong>Referral Benefits:<\/strong> Earn extra cash when you refer friends<\/li>\\n<li><strong>Team Spirit:<\/strong> Participate in <strong>team-building activities<\/strong> and know your team<\/li>\\n<li><strong>Modern Work Environment:<\/strong> Work in a vibrant office located in the heart of Tallinn<\/li>\\n<\/ol>\\n<p>&nbsp;<\/p>\\n<hr \/>\\n<h3><strong>You Will Be a Great Fit If You... \ud83d\udc64<\/strong><\/h3>\\n<ul>\\n<li>Speak <strong>Estonian<\/strong> fluently and are comfortable communicating in <strong>English<\/strong> (B2 level, both written and verbal).<\/li>\\n<li>Either have experience in customer support or show a willingness to learn - <strong>we will train you!<\/strong><\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<hr \/>\\n<h3><strong>Join Us!<\/strong><\/h3>\\n<p>Concentrix is not just a workplace; it's a community that champions your success and creativity. We want you to join us in making customer experiences extraordinary. <strong>Apply now<\/strong> and take the leap towards a rewarding future!<\/p>\\n<h3><strong>Equal Opportunity Employer<\/strong><\/h3>\\n<p>Concentrix is proudly united as one team, globally. We are committed to providing equal employment opportunities for all candidates in a workplace free from discrimination and harassment. Our hiring practices are based solely on business needs, job requirements, and professional qualifications.<\/p>\",\"ats_external_id\":\"EE-44\",\"location\":\"Tallinn, Tallinn\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-09-28T02:59:12.633+03:00\",\"created_at\":\"2026-01-14T16:19:51.577+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-baltics.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80NA?\",\"apply_url\":\"https:\/\/concentrix-baltics.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80NA\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":\"telecommunications\",\"contract_type\":\"permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-baltics\",\"internal_job_listing\":\"1\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"7\",\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":\"1\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"606\",\"campaign_id\":\"42\",\"campaign_title\":\"Warner Bros \/  Hebrew \/ Tallinn\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Specialists with Hebrew skills\",\"street\":null,\"address\":null,\"city\":\"Tallinn\",\"state\":\"Harju County\",\"postal_code\":null,\"region\":\"Tallin\",\"country\":\"Estonia\",\"short_description\":\"Become our new Hebrew speaking colleague at Concentrix!\",\"long_description\":\"<p><strong>Experience the thrill of a game-changing career!<\/strong><\/p>\\n<p>Are you looking for a new challenge? Concentrix is a global technology and services company supporting the brands of the future in over 70 countries. We work with well-known companies - the ones you use every day - by improving their operations with new, innovative technologies and solutions.&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Location<\/strong>: Office, Maakri 19\/1, Tallinn<\/p>\\n<p><strong>Start date<\/strong>: In the fall of 2026<\/p>\\n<p><strong>Working hours<\/strong>: Monday to Sunday, from 9 AM to 10 PM<\/p>\\n<p><strong>Salary<\/strong>: 1800 EUR\/Gross monthly<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Tasks: <\/strong>Your work consists of providing customers with the best possible support and service via phone, email and social media and phone apps. You will actively listen to what the customer needs help with, troubleshoot on the customer's behalf and solve the customer's problem to the best of your ability, this will be done in Hebrew or English language.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>What we offer you<\/strong>&nbsp;<\/p>\\n<ul>\\n<li>\\n<p>Additional health insurance<\/p>\\n<\/li>\\n<li>\\n<p>Expenses subsidy&nbsp;(phone, internet, parking, sports, etc.) of 60 EUR\/net&nbsp;per month<\/p>\\n<\/li>\\n<li>\\n<p>A bonus model based on your and team's performance<\/p>\\n<\/li>\\n<li>\\n<p>Extra add-on for successful referrals for this role<\/p>\\n<\/li>\\n<li>\\n<p>Team activities<\/p>\\n<\/li>\\n<li>\\n<p>Modern office in Tallinn's center&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>You will be a great fit, if you<\/strong><\/p>\\n<ul>\\n<li>\\n<p>Speak Hebrew fluently<\/p>\\n<\/li>\\n<li>\\n<p>Feel comfortable to switch to English language (B2 level, both written and verbal)<\/p>\\n<\/li>\\n<li>\\n<p>It would also be great if you already have experience in customer support &mdash; but if not, no worries, we'll teach you everything you need to know.<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Experience the best version of you!<\/strong>&nbsp;We want to hear from you if this feels like the right step for you in your career. Apply today and join us at Concentrix!<\/p>\\n<p><strong>Concentrix is an equal opportunity employer. <\/strong><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\",\"ats_external_id\":\"EE-42\",\"location\":\"Tallinn, Tallin\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-06-11T17:15:38.903+03:00\",\"created_at\":\"2026-01-14T16:15:07.308+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-baltics.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80Mg?\",\"apply_url\":\"https:\/\/concentrix-baltics.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80Mg\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":\"telecommunications\",\"contract_type\":\"permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-baltics\",\"internal_job_listing\":\"1\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"10\",\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"0\",\"auto_call\":\"0\",\"on_erp_listing\":\"1\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"607\",\"campaign_id\":\"41\",\"campaign_title\":\"Expedia \/ Danish \/ WAH in Estonia\",\"campaign_type\":\"job_application\",\"job_title\":\"Danish-speaking Customer Support specialist (Travel industry)\",\"street\":null,\"address\":null,\"city\":\"Remote\",\"state\":null,\"postal_code\":null,\"region\":\"Remote\",\"country\":\"Estonia\",\"short_description\":\"Become our new colleague at Concentrix!\",\"long_description\":\"<p><strong>By sending in your application, you express your interest for future vacant positions and opportunities with us. If you proceed in one of these processes, we will reach out to you. <\/strong><\/p>\\n<p>This role also offers flexibility in terms of where you work: Either from the comfort of your own home, or from one of our offices!<\/p>\\n<p>This job is available primarily fulltime, but we also offer part-time employment! This is a flexible way to decide how you want to work with us, anywhere from 50 - 100% (note that the training period is fulltime only, part-time is possible after this stage)<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Experience the power of a game-changing career<\/strong><\/p>\\n<p>Are you looking for what&rsquo;s next? We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries in various industries such as tech, travels, telecom etc. We&rsquo;re also proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Job Description<\/strong><\/p>\\n<p>As <span style=\\\"text-decoration: underline;\\\">Danish-speaking Customer Service Advisor at Concentrix<\/span>, you are responsible for assisting our customers in Danish language, through inbound\/outbound phone calls as well as possible email and chat functions depending on the client you represent. This position provides customer service support and resolution of routine problems regarding client's product or services.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>About the role<\/strong>, as a Customer Support Specialist, you will be responsible for<\/p>\\n<ul>\\n<li>Bringing great customer service to&nbsp;the customers via phone, email and in some cases chat<\/li>\\n<li>Providing accurate information about new bookings, rebooking's and cancellation options for air and rail travel, hotel bookings and more<\/li>\\n<li>Finding solutions for each individual customer to ensure their journey runs smoothly<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>To do great in this role,&nbsp;<\/strong><\/p>\\n<p>You must be <span style=\\\"text-decoration: underline;\\\">fluent in Danish and have a good command of English<\/span>. Other than that, we'd love for you to be a flexible and dynamic addition to our team.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>To make the most of your time here, we'll&nbsp;offer you this:<\/strong><\/p>\\n<ul>\\n<li><span data-teams=\\\"true\\\">A salary of 1800,- Euros\/Gross during probation and 1947,- Euros\/Gross after probation<\/span><\/li>\\n<li>Bonus up to 250,- Euros\/Gross<\/li>\\n<li>A job you can do from the comfort of your own home or from our offices in city center - you choose!<\/li>\\n<li>Additional health insurance<\/li>\\n<li>Expenses subsidy&nbsp;(phone, internet, parking, sports, etc.) of 60 EUR\/net&nbsp;per month<\/li>\\n<li>Supportive and fun coworkers (if we do say so ourselves)<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Start date:<\/strong> In the fall of 2026<\/p>\\n<p><strong>Working hours: <\/strong>Work in 8,5 h shifts, Monday to Sunday, from 9 AM till 8 PM<\/p>\\n<p><strong>Location:<\/strong> Work from home (in Estonia) or office (Maakri 19\/1, Tallinn or Soola 3, Tartu)<\/p>\\n<p>&nbsp;<\/p>\\n<p>Our&nbsp;recruitment process&nbsp;consists of a short phone interview, an online&nbsp;test, finally an interview and a background check. If we turn out to be a match, we'll be happy to make an offer!<\/p>\",\"ats_external_id\":\"EE-41\",\"location\":\"Remote, Remote\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-19T02:59:14.067+03:00\",\"created_at\":\"2026-01-14T16:12:09.650+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-baltics.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80MQ?\",\"apply_url\":\"https:\/\/concentrix-baltics.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80MQ\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":\"telecommunications\",\"contract_type\":\"permanent\",\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-baltics\",\"internal_job_listing\":\"1\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"16\",\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":\"1\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"608\",\"campaign_id\":\"40\",\"campaign_title\":\"Expedia \/ Swedish \/ WAH in Estonia\",\"campaign_type\":\"job_application\",\"job_title\":\"Swedish-speaking Customer Support specialist (Travel industry)\",\"street\":null,\"address\":null,\"city\":\"Remote\",\"state\":null,\"postal_code\":null,\"region\":\"Estonia\",\"country\":\"Estonia\",\"short_description\":\"Become our new swedish speaking colleague at Concentrix!\",\"long_description\":\"<p><strong>By sending in your application, you express your interest for future vacant positions and opportunities with us. If you proceed in one of these processes, we will reach out to you. <\/strong><\/p>\\n<p>This role also offers flexibility in terms of where you work: Either from the comfort of your own home, or from one of our offices!<\/p>\\n<p>This job is available primarily fulltime, but we also offer part-time employment! This is a flexible way to decide how you want to work with us, anywhere from 50 - 100% (note that the training period is fulltime only, part-time is possible after this stage)<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Experience the power of a game-changing career<\/strong><\/p>\\n<p>Are you looking for what&rsquo;s next? We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries in various industries such as tech, travels, telecom etc. We&rsquo;re also proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Job Description<\/strong><\/p>\\n<p>As <span style=\\\"text-decoration: underline;\\\">Swedish-speaking Customer Service Advisor at Concentrix<\/span>, you are responsible for assisting our customers in Danish language, through inbound\/outbound phone calls as well as possible email and chat functions depending on the client you represent. This position provides customer service support and resolution of routine problems regarding client's product or services.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>About the role<\/strong>, as a Customer Support Specialist, you will be responsible for<\/p>\\n<ul>\\n<li>Bringing great customer service to&nbsp;the customers via phone, email and in some cases chat<\/li>\\n<li>Providing accurate information about new bookings, rebooking's and cancellation options for air and rail travel, hotel bookings and more<\/li>\\n<li>Finding solutions for each individual customer to ensure their journey runs smoothly<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>To do great in this role<\/strong>, you must be <span style=\\\"text-decoration: underline;\\\">fluent in Swedish or Norwegian <\/span>and have a good command of English as we will handle both Swedish and Norwegian markets. Other than that, we'd love for you to be flexible and dynamic addition to our team.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>To make the most of your time here, we'll&nbsp;offer you this:<\/strong><\/p>\\n<ul>\\n<li>A salary of&nbsp;1900,- Euros\/Gross<\/li>\\n<li>Bonus up to 250,- Euros\/Gross<\/li>\\n<li>A job you can do from the comfort of your own home or from our offices in city center - you choose!<\/li>\\n<li>Additional health insurance<\/li>\\n<li>Expenses subsidy&nbsp;(phone, internet, parking, sports, etc.) of 60 EUR\/net&nbsp;per month<\/li>\\n<li>Supportive and fun coworkers (if we do say so ourselves)<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Start date:<\/strong> In the fall of 2026<\/p>\\n<p><strong>Working hours: <\/strong>Work in 8,5 h shifts, Monday to Sunday, from 9 AM till 8 PM<\/p>\\n<p><strong>Location:<\/strong> Work from home (in Estonia) or office (Maakri 19\/1, Tallinn &amp; Soola 3, Tartu)<\/p>\\n<p>&nbsp;<\/p>\\n<p>Our recruitment process consists of a short phone interview, an online test, finally an interview and a background check. If we turn out to be a match, we'll be happy to make an offer! If this seems interesting to you and you want to join the team, don&rsquo;t hesitate with sending in your application and express your interest for our future vacant Nordic language-speaking roles!<\/p>\\n<p>&nbsp;<\/p>\\n<p><em>Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.<\/em><\/p>\",\"ats_external_id\":\"EE-40\",\"location\":\"Remote, Estonia\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-09-28T02:59:12.622+03:00\",\"created_at\":\"2026-01-14T16:09:54.021+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-baltics.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80MA?\",\"apply_url\":\"https:\/\/concentrix-baltics.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80MA\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":\"telecommunications\",\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":\"wfh_flexible\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-baltics\",\"internal_job_listing\":\"1\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"16\",\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":\"1\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"629\",\"campaign_id\":\"22182\",\"campaign_title\":\"Advisor I, Customer Service R1682884\",\"campaign_type\":\"job_application\",\"job_title\":\"ILO-ILO ARP TALKPUSH 2026\",\"street\":\"PHL Iloilo City - GF, 2nd thru 4th Floor Two Global Center Megaworld Blvd\",\"address\":\"PHL Iloilo City - GF, 2nd thru 4th Floor Two Global Center Megaworld Blvd\",\"city\":\"Iloilo City\",\"state\":\"Iloilo\",\"postal_code\":\"5000\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><h2><\/h2><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p>#LI-DNI<\/p>\",\"ats_external_id\":\"R1682884\",\"location\":\"Iloilo City, Iloilo\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-12T20:47:37.778+08:00\",\"created_at\":\"2026-01-14T16:01:59.466+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMjE4Mg?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Iloilo-City-4th-Floor-Two-Global-Center-Megaworld-Blvd-Iloilo-Business-Park-Mandurriao\/ILO-ILO-ARP-TALKPUSH-2026_R1682884\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"language\":[],\"location\":{\"city\":\"Iloilo City\",\"state\":\"Iloilo\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"5000\",\"primary_location\":{\"id\":\"PH-ILO-MEGAW-01\",\"wid\":\"c46b7926c1150139add0aa33660e9e55\",\"descriptor\":\"PHL Iloilo City - GF, 2nd thru 4th Floor Two Global Center Megaworld Blvd\"}},\"languages\":null,\"recruiter\":{\"email\":{\"wid\":\"234614b464d81014c7547980f7620002\",\"address\":\"alliyahaubrey.yee1@concentrix.com\"},\"last_name\":\"Yee\",\"first_name\":\"Alliyah Aubrey\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"}],\"recruiters\":[{\"id\":\"101795097\",\"wid\":\"9c085bf78f150196cdcc852052092431\",\"descriptor\":\"Jace Dayapan (101795097)\"},{\"id\":\"101874221\",\"wid\":\"4c1c1cb5bc9901f1afb2cb5e2b0a8070\",\"descriptor\":\"Eunice Abueg (101874221)\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC0570\",\"wid\":\"f9af6d7260980109b01f59fb4f0632e2\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-356462\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Iloilo-City-4th-Floor-Two-Global-Center-Megaworld-Blvd-Iloilo-Business-Park-Mandurriao\/ILO-ILO-ARP-TALKPUSH-2026_R1682884\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Iloilo-City-4th-Floor-Two-Global-Center-Megaworld-Blvd-Iloilo-Business-Park-Mandurriao\/ILO-ILO-ARP-TALKPUSH-2026_R1682884\/apply\",\"job_requisition_id\":\"R1682884\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"wid\":\"db0bffd68c230190a7d8946f0e1adb58\",\"address\":\"monicapaula.parroco@concentrix.com\"},\"last_name\":\"Parroco\",\"first_name\":\"Monica Paula\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1682884\",\"wid\":\"d3d4802273da103b00849e16c5950000\",\"descriptor\":\"R1682884 ILO-ILO ARP TALKPUSH 2026 (Evergreen) (Open)\"},\"recruiter_group\":[{\"email\":{\"wid\":\"234614b464d81014c7547980f7620002\",\"address\":\"alliyahaubrey.yee1@concentrix.com\"},\"last_name\":\"Yee\",\"first_name\":\"Alliyah Aubrey\"},{\"email\":{\"wid\":\"399750925a130112b2f5dde44c0ac0c3\",\"address\":\"eunice.abueg@concentrix.com\"},\"last_name\":\"Abueg\",\"first_name\":\"Eunice\"},{\"email\":{\"wid\":\"d82a8891516a015563f6e1898a17cdf4\",\"address\":\"ronnielyn.babatuan@concentrix.com\"},\"last_name\":\"Babatuan\",\"first_name\":\"Ron\"}],\"requisition_type\":null,\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":null,\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"630\",\"campaign_id\":\"22181\",\"campaign_title\":\"Advisor I, Customer Service R1683391\",\"campaign_type\":\"job_application\",\"job_title\":\"Ilo-Ilo\u00a0Customer Care Specialist\u00a0iRecruit\u00a0Engage 2026\",\"street\":\"PHL Iloilo City - GF, 2nd thru 4th Floor Two Global Center Megaworld Blvd\",\"address\":\"PHL Iloilo City - GF, 2nd thru 4th Floor Two Global Center Megaworld Blvd\",\"city\":\"Iloilo City\",\"state\":\"Iloilo\",\"postal_code\":\"5000\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><p><\/p><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p>#LI-DNI<\/p>\",\"ats_external_id\":\"R1683391\",\"location\":\"Iloilo City, Iloilo\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-12T20:47:23.848+08:00\",\"created_at\":\"2026-01-14T16:01:59.023+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMjE4MQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Iloilo-City-4th-Floor-Two-Global-Center-Megaworld-Blvd-Iloilo-Business-Park-Mandurriao\/Ilo-Ilo-Customer-Care-Specialist-iRecruit-Engage-2026_R1683391\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"language\":[],\"location\":{\"city\":\"Iloilo City\",\"state\":\"Iloilo\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"5000\",\"primary_location\":{\"id\":\"PH-ILO-MEGAW-01\",\"wid\":\"c46b7926c1150139add0aa33660e9e55\",\"descriptor\":\"PHL Iloilo City - GF, 2nd thru 4th Floor Two Global Center Megaworld Blvd\"}},\"languages\":null,\"recruiter\":{\"email\":{\"wid\":\"75f444f94b40017a3206c431011adde9\",\"address\":\"al.pagulayan@concentrix.com\"},\"last_name\":\"Pagulayan\",\"first_name\":\"Al\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"}],\"recruiters\":[{\"id\":\"101478782\",\"wid\":\"cf0bf17457300178358a4e080033ee7e\",\"descriptor\":\"Miguel Wilfredo Jovero (101478782)\"},{\"id\":\"978316\",\"wid\":\"f6358e3b3d6d015a95697d3afd18d1d0\",\"descriptor\":\"John Paul Anonuevo (978316)\"},{\"id\":\"102070681\",\"wid\":\"fd856c041d671001a0ddb74c8cbc0000\",\"descriptor\":\"Chris Benedict Cartel (102070681)\"},{\"id\":\"101424577\",\"wid\":\"b55de71e338a01f9da129064e811214e\",\"descriptor\":\"Aprilyn Alinsod (101424577)\"},{\"id\":\"102095872\",\"wid\":\"2dcedc5928da100c05541de93a0d0000\",\"descriptor\":\"Chzarina Cleofe (102095872)\"},{\"id\":\"100252719\",\"wid\":\"60219339f7a01064a55412f08dcc9bf7\",\"descriptor\":\"Jeff Visico (100252719)\"},{\"id\":\"101083970\",\"wid\":\"aeae964d4d591050861ff4e9be55daea\",\"descriptor\":\"Jacqueline Pilapil (101083970)\"},{\"id\":\"101390631\",\"wid\":\"93069376822001a31568aa563a18ab43\",\"descriptor\":\"Stephanie Anne Mariano - Navera (101390631)\"},{\"id\":\"102328845\",\"wid\":\"1cc09ca25f2e101226ca49dc788d0000\",\"descriptor\":\"Su Lobita\u00f1a (102328845)\"},{\"id\":\"103348619\",\"wid\":\"51b1acd8dbee101b682a90f097810000\",\"descriptor\":\"Sean Mae Salapantan (103348619)\"},{\"id\":\"102036868\",\"wid\":\"6d16de0b3a4b0112d26d1a72281f0000\",\"descriptor\":\"Reymart De la torre (102036868)\"},{\"id\":\"725735\",\"wid\":\"f6358e3b3d6d0193adcffbbe00196af0\",\"descriptor\":\"Marah Aguilera (725735)\"},{\"id\":\"101795097\",\"wid\":\"9c085bf78f150196cdcc852052092431\",\"descriptor\":\"Jace Dayapan (101795097)\"},{\"id\":\"285475\",\"wid\":\"60219339f7a010647ac45f9d8fe42315\",\"descriptor\":\"Kyle Quinto (285475)\"},{\"id\":\"103198845\",\"wid\":\"509863e9572b102cdcb157aba45e0000\",\"descriptor\":\"Whax Joaquin (103198845)\"},{\"id\":\"179799\",\"wid\":\"60219339f7a01064767dcf8c3a18d31a\",\"descriptor\":\"Paris Glenn Fortunado (179799)\"},{\"id\":\"102349109\",\"wid\":\"1b8dbcb60b5d101a74e51f483d5d0000\",\"descriptor\":\"Gabriel Clavero (102349109)\"},{\"id\":\"101825227\",\"wid\":\"2c81d20b50d6012f4248848cd4168070\",\"descriptor\":\"Lucky Lyn Tubera (101825227)\"},{\"id\":\"100165891\",\"wid\":\"60219339f7a01064a54b905cb92c75af\",\"descriptor\":\"Al Pagulayan (100165891)\"},{\"id\":\"102028539\",\"wid\":\"4be2fdb49cb6010f9e32de2399560000\",\"descriptor\":\"Jewelshane Sibulan (102028539)\"},{\"id\":\"101884156\",\"wid\":\"1c0b65732859010622818798420e89ba\",\"descriptor\":\"Katrina Dela Victoria (101884156)\"},{\"id\":\"101115461\",\"wid\":\"b0c928be7df801b1f18536ffc64a5c3c\",\"descriptor\":\"Jayvee Ian Petere (101115461)\"},{\"id\":\"102311229\",\"wid\":\"b95c772f286c100a33de90253b020000\",\"descriptor\":\"Alliyah Aubrey Yee (102311229)\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC0570\",\"wid\":\"f9af6d7260980109b01f59fb4f0632e2\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-356370\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Iloilo-City-4th-Floor-Two-Global-Center-Megaworld-Blvd-Iloilo-Business-Park-Mandurriao\/Ilo-Ilo-Customer-Care-Specialist-iRecruit-Engage-2026_R1683391\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Iloilo-City-4th-Floor-Two-Global-Center-Megaworld-Blvd-Iloilo-Business-Park-Mandurriao\/Ilo-Ilo-Customer-Care-Specialist-iRecruit-Engage-2026_R1683391\/apply\",\"job_requisition_id\":\"R1683391\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"wid\":\"f6358e3b3d6d01637be92ac200192001\",\"address\":\"gerald.terceno@concentrix.com\"},\"last_name\":\"Terceno\",\"first_name\":\"Ged\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1683391\",\"wid\":\"293dbd51ecfc103b4915dec887590000\",\"descriptor\":\"R1683391 Ilo-Ilo\u00a0Customer Care Specialist\u00a0iRecruit\u00a0Engage 2026 (Evergreen) (Open)\"},\"recruiter_group\":[{\"email\":{\"wid\":\"75f444f94b40017a3206c431011adde9\",\"address\":\"al.pagulayan@concentrix.com\"},\"last_name\":\"Pagulayan\",\"first_name\":\"Al\"},{\"email\":{\"wid\":\"234614b464d81014c7547980f7620002\",\"address\":\"alliyahaubrey.yee1@concentrix.com\"},\"last_name\":\"Yee\",\"first_name\":\"Alliyah Aubrey\"},{\"email\":{\"wid\":\"db0bffd68c23013380a63a87d419db01\",\"address\":\"aprilyn.alinsod@concentrix.com\"},\"last_name\":\"Alinsod\",\"first_name\":\"Aprilyn\"},{\"email\":{\"wid\":\"8e81e72f17481001bf1003b9cb290000\",\"address\":\"chrisbenedict.cartel@concentrix.com\"},\"last_name\":\"Cartel\",\"first_name\":\"Chris Benedict\"},{\"email\":{\"wid\":\"a221dabc1460100c21dda03ffc580005\",\"address\":\"chzarina.cleofe@concentrix.com\"},\"last_name\":\"Cleofe\",\"first_name\":\"Chzarina\"},{\"email\":{\"wid\":\"1370d2b3f2d910146cf6b03f90680003\",\"address\":\"emily.delacruz@concentrix.com\"},\"last_name\":\"Dela Cruz\",\"first_name\":\"Emily\"},{\"email\":{\"wid\":\"399750925a130112b2f5dde44c0ac0c3\",\"address\":\"eunice.abueg@concentrix.com\"},\"last_name\":\"Abueg\",\"first_name\":\"Eunice\"},{\"email\":{\"wid\":\"a64a04a19d6c0114c4861f4f09570003\",\"address\":\"jason.catatista@concentrix.com\"},\"last_name\":\"Catatista\",\"first_name\":\"Jason\"},{\"email\":{\"wid\":\"a3467c9bc6fc01b79fc307d9121a66c8\",\"address\":\"jayveeian.petere@concentrix.com\"},\"last_name\":\"Petere\",\"first_name\":\"Jayvee Ian\"},{\"email\":{\"wid\":\"f602f18826e901d0db7c47aabd19b75d\",\"address\":\"jeff.visico@concentrix.com\"},\"last_name\":\"Visico\",\"first_name\":\"Jeff\"},{\"email\":{\"wid\":\"8d894fbd824e013909667af7e71d5a99\",\"address\":\"jethro.antiporda@concentrix.com\"},\"last_name\":\"Antiporda\",\"first_name\":\"Jethro\"},{\"email\":{\"wid\":\"f32cbe827ca1010fbcad817339fb0003\",\"address\":\"jewelshane.sibulan@concentrix.com\"},\"last_name\":\"Sibulan\",\"first_name\":\"Jewelshane\"},{\"email\":{\"wid\":\"8ac00e1da2511000f4bb989fbfe80005\",\"address\":\"jimpaul.maravillas@concentrix.com\"},\"last_name\":\"Maravillas\",\"first_name\":\"Jimpaul\"},{\"email\":{\"wid\":\"cef327a592a31002f33be772b3090002\",\"address\":\"jodabay.sagarino1@concentrix.com\"},\"last_name\":\"Sagarino\",\"first_name\":\"Joda Bay\"},{\"email\":{\"wid\":\"8441b9b0b3b010278b9ee1d988c40001\",\"address\":\"justinerose.barte@concentrix.com\"},\"last_name\":\"Barte\",\"first_name\":\"Justine Rose\"},{\"email\":{\"wid\":\"3739cfa3beed019850cbdf12620ec353\",\"address\":\"katrina.delavictoria@concentrix.com\"},\"last_name\":\"Dela Victoria\",\"first_name\":\"Katrina\"},{\"email\":{\"wid\":\"afa2c5de310901037b9b85bdb5af0002\",\"address\":\"kenneth.bejasa@concentrix.com\"},\"last_name\":\"Bejasa\",\"first_name\":\"Kenneth\"},{\"email\":{\"wid\":\"38c2b44c45e101d4a868a49c9e0a7ecf\",\"address\":\"michaeljoseph.quinto@concentrix.com\"},\"last_name\":\"Quinto\",\"first_name\":\"Kyle\"},{\"email\":{\"wid\":\"e037abba50d5018ea4ef2e50e716c4cf\",\"address\":\"luckylyn.tubera@concentrix.com\"},\"last_name\":\"Tubera\",\"first_name\":\"Lucky Lyn\"},{\"email\":{\"wid\":\"490a4116691301991b3fceffec01590f\",\"address\":\"marah.cepeda1@concentrix.com\"},\"last_name\":\"Aguilera\",\"first_name\":\"Marah\"},{\"email\":{\"wid\":\"d09f4a51c1a401c54cd36cb34405f142\",\"address\":\"markjoseph.italia@concentrix.com\"},\"last_name\":\"Italia\",\"first_name\":\"Mark Joseph\"},{\"email\":{\"wid\":\"f0c13ca68bd8100d1a4790ffa89c0002\",\"address\":\"millenjan.gavaran@concentrix.com\"},\"last_name\":\"Gavaran\",\"first_name\":\"Millen Jan\"},{\"email\":{\"wid\":\"c1b956ff42f5015384dadf4b111aa19a\",\"address\":\"glen.fortunado@concentrix.com\"},\"last_name\":\"Fortunado\",\"first_name\":\"Paris Glenn\"},{\"email\":{\"wid\":\"dd9f5a0780ec01d95c79dc507f1cda25\",\"address\":\"phoenixnaomi.zenarosa@concentrix.com\"},\"last_name\":\"Zenarosa\",\"first_name\":\"Phoenix Naomi\"},{\"email\":{\"wid\":\"cd562904c8ba01e87df5062ae22cefe3\",\"address\":\"ramoncarlos.lacson@concentrix.com\"},\"last_name\":\"Lacson\",\"first_name\":\"Ramon Carlos\"},{\"email\":{\"wid\":\"01b4a71a8ff00112eeb9fc9676210005\",\"address\":\"reymart.delatorre@concentrix.com\"},\"last_name\":\"De la torre\",\"first_name\":\"Reymart\"},{\"email\":{\"wid\":\"d82a8891516a015563f6e1898a17cdf4\",\"address\":\"ronnielyn.babatuan@concentrix.com\"},\"last_name\":\"Babatuan\",\"first_name\":\"Ron\"},{\"email\":{\"wid\":\"d9dbf78d463b102d0153f72dd9c00003\",\"address\":\"ronwell.doromal@concentrix.com\"},\"last_name\":\"Doromal\",\"first_name\":\"Ronwell\"},{\"email\":{\"wid\":\"2e422f992cef101b72188e5705e00001\",\"address\":\"seanmae.salapantan@concentrix.com\"},\"last_name\":\"Salapantan\",\"first_name\":\"Sean Mae\"},{\"email\":{\"wid\":\"a3298acd7dc80120f568103f9b17df2d\",\"address\":\"stephanieanne.mariano@concentrix.com\"},\"last_name\":\"Mariano - Navera\",\"first_name\":\"Stephanie Anne\"},{\"email\":{\"wid\":\"8a4a0620ff50101770e7cc73dcb00002\",\"address\":\"traickasofia.sagum@concentrix.com\"},\"last_name\":\"Sagum\",\"first_name\":\"Traicka Sofia\"},{\"email\":{\"wid\":\"5ea7fb05f4a30112e1939c56ff040001\",\"address\":\"vinamarie.pena@concentrix.com\"},\"last_name\":\"Pe\u00f1a\",\"first_name\":\"Vina Marie\"},{\"email\":{\"wid\":\"fea03cd57528102cea3f20068adc0001\",\"address\":\"justin.joaquin@concentrix.com\"},\"last_name\":\"Joaquin\",\"first_name\":\"Whax\"}],\"requisition_type\":null,\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":null,\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"407\",\"campaign_id\":\"543\",\"campaign_title\":\"HM \/ Serbian \/ WAH in Czech Republic\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Support Advisor with Serbian | Home Office from Czechia - from 17.08.\",\"street\":null,\"address\":null,\"city\":\"Remote\",\"state\":null,\"postal_code\":null,\"region\":\"Remote\",\"country\":\"Czechia\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p><span data-contrast=\\\"auto\\\">We are Concentrix - a world leader in customer service. We help top brands grow thanks to top customer service and technological solutions. We&nbsp;operate&nbsp;in more than 70 countries and are proud holders of awards such as Employer Brand Leader of the Year or Best Employer - Outsourcing. Are you looking for a fresh career challenge or the chance to grow in an international company? Join our customer service team, where&nbsp;you&rsquo;ll&nbsp;work in a dynamic, multicultural environment with the comfort of a home office and company-provided equipment. We offer a stable role in the Czech branch of a global organization, with shift-based work and opportunities to develop your skills and career.<\/span><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/p>\\n<p><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/p>\\n<p><strong><span data-contrast=\\\"auto\\\">What will you do in this role:<\/span><\/strong><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/p>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"5\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"1\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Communicate with customers via phone calls, e-mails, and social media platforms<\/span><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"5\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"2\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Assist&nbsp;customers with service-related questions and ensure efficient problem<\/span> resolution<span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"5\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"4\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Handle only inbound calls &ndash; no cold calling<\/span><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"5\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"5\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Work in a rotating shift pattern: 8:00&ndash;17:00 or 9:00&ndash;18:00, including some weekends&nbsp;and bank holidays<\/span><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"5\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"6\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Document customer interactions, update case details in the system, and manage<\/span> administrative back-office tasks (e.g., processing requests or verifying information)<span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"5\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"8\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Collaborate with various departments to resolve complex cases and ensure seamless customer experience<\/span><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"5\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"9\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Share insights with your team to continuously improve processes and service quality<\/span><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"5\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"10\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">This role is also suitable for candidates without prior experience &ndash; full training will be provided.<\/span><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<p><strong><span data-contrast=\\\"auto\\\">What we expect:<\/span><\/strong><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/p>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"5\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"11\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Native Serbian and a communicative level of English (both spoken and written)<\/span><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"5\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"12\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">A level of written Croatian is considered an advantage<\/span><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"5\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"13\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Interest in fashion and a genuine desire to help customers in any situation with&nbsp;a&nbsp;positive&nbsp;mindset<\/span><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"2\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"1\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Strong collaboration skills, flexibility, and a team-player attitude<\/span><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"2\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"2\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Good computer skills, including solid knowledge of MS Office<\/span><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"2\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"3\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Ability to stay organized, set priorities, and manage daily tasks effectively<\/span><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"2\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"4\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">A client-oriented approach, patience, and excellent communication skills<\/span><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<p><strong><span data-contrast=\\\"auto\\\">What do we offer:<\/span><\/strong><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/p>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"2\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"5\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Home office with company-provided equipment for your comfort and flexibility<\/span><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"2\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"6\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Meal contribution as an&nbsp;additional&nbsp;allowance<\/span><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"2\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"7\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Attractive performance bonuses and a rewarding referral program<\/span><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"2\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"8\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Benefit card with monthly balance added from us<\/span><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"2\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"9\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Daily use of foreign languages, especially English, in an international environment<\/span><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"2\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"10\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">A fair, supportive, and people-focused team culture that values respect&nbsp;and&nbsp;collaboration<\/span><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"2\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"11\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Extensive training and clear opportunities for career growth within a global company<\/span><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"2\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"12\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Fun and engaging activities &ndash; team-building events, company celebrations, sports, and more<\/span><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\",\"ats_external_id\":\"CZ-543\",\"location\":\"Remote, Remote\",\"job_type\":\"full_time\",\"salary\":\"30000\",\"salary_type\":\"monthly\",\"salary_currency\":\"CZK\",\"updated_at\":\"2026-08-05T16:40:51.542+02:00\",\"created_at\":\"2026-01-14T15:23:07.718+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81NDM?\",\"apply_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81NDM\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-poland\",\"internal_job_listing\":\"1\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"1\",\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"1\",\"auto_call\":\"0\",\"on_erp_listing\":\"1\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"408\",\"campaign_id\":\"542\",\"campaign_title\":\"HM \/ Czech \/ WAH in Czech Republic\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Support Advisor with Czech - popular retail shop\",\"street\":null,\"address\":null,\"city\":\"Remote\",\"state\":null,\"postal_code\":null,\"region\":\"Remote\",\"country\":\"Czechia\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p><span data-contrast=\\\"auto\\\">We are Concentrix - a world leader in customer service. We help top brands grow thanks to top customer service and technological solutions. We&nbsp;operate&nbsp;in more than 70 countries and are proud holders of awards such as Employer Brand Leader of the Year or Best Employer - Outsourcing. Are you looking for a fresh career challenge or the chance to grow in an international company? Join our customer service team, where&nbsp;you&rsquo;ll&nbsp;work in a dynamic, multicultural environment with the comfort of a home office and company-provided equipment. We offer a stable role in the Czech branch of a global organization, with shift-based work and opportunities to develop your skills and career.<\/span><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/p>\\n<p><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/p>\\n<p><strong><span data-contrast=\\\"auto\\\">What will you do in this role:<\/span><\/strong><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/p>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"5\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"1\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Communicate with customers via phone calls, e-mails, and social media platforms<\/span><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"5\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"2\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Assist&nbsp;customers with service-related questions and ensure efficient problem<\/span> resolution<span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"5\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"4\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Handle only inbound calls &ndash; no cold calling<\/span><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"5\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"5\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Work in a rotating shift pattern: 8:00&ndash;17:00 or 9:00&ndash;18:00, including some weekends<\/span> and bank holidays<span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"5\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"7\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Document customer interactions, update case details in the system, and manage<\/span> administrative back-office tasks (e.g., processing requests or verifying information)<span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"5\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"9\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Collaborate with various departments to resolve complex cases and ensure seamless customer experience<\/span><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"5\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"10\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Share insights with your team to continuously improve processes and service quality<\/span><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"5\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"11\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">This role is also suitable for candidates without prior experience &ndash; full training will be provided.<\/span><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<p><strong><span data-contrast=\\\"auto\\\">What we expect:<\/span><\/strong><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/p>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"5\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"12\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Native Czech and a communicative level of English (both spoken and written)<\/span><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"5\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"13\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">A level of written Czech&nbsp; is considered an advantage<\/span><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"5\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"14\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Interest in fashion and a genuine desire to help customers in any situation with&nbsp;a&nbsp;positive&nbsp;mindset<\/span><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"2\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"1\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Strong collaboration skills, flexibility, and a team-player attitude<\/span><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"2\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"2\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Good computer skills, including solid knowledge of MS Office<\/span><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"2\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"3\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Ability to stay organized, set priorities, and manage daily tasks effectively<\/span><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"2\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"4\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">A client-oriented approach, patience, and excellent communication skills<\/span><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<p><strong><span data-contrast=\\\"auto\\\">What do we offer:<\/span><\/strong><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/p>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"2\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"5\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Home office with company-provided equipment for your comfort and flexibility<\/span><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"2\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"6\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Meal contribution as an&nbsp;additional&nbsp;allowance<\/span><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"2\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"7\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Attractive performance bonuses and a rewarding referral program<\/span><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"2\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"8\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Benefit card with monthly balance added from us<\/span><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"2\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"9\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Daily use of foreign languages, especially English, in an international environment<\/span><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"2\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"10\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">A fair, supportive, and people-focused team culture that values respect and<\/span> collaboration<span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"2\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"12\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Extensive training and clear opportunities for career growth within a global company<\/span><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"2\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"13\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Fun and engaging activities &ndash; team-building events, company celebrations, sports, and more<\/span><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\",\"ats_external_id\":\"CZ-542\",\"location\":\"Remote, Remote\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"monthly\",\"salary_currency\":\"CZK\",\"updated_at\":\"2026-08-05T16:40:51.469+02:00\",\"created_at\":\"2026-01-14T15:20:27.202+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81NDI?\",\"apply_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81NDI\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-poland\",\"internal_job_listing\":\"1\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"1\",\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"1\",\"auto_call\":\"0\",\"on_erp_listing\":\"0\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"409\",\"campaign_id\":\"541\",\"campaign_title\":\"HM \/ Croatian \/ WAH in Czech Republic\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Support Advisor with Croatian - popular retail shop \",\"street\":null,\"address\":null,\"city\":\"Remote\",\"state\":null,\"postal_code\":null,\"region\":\"Remote\",\"country\":\"Czechia\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p><span data-contrast=\\\"auto\\\">We are Concentrix - a world leader in customer service. We help top brands grow thanks to top customer service and technological solutions. We&nbsp;operate&nbsp;in more than 70 countries and are proud holders of awards such as Employer Brand Leader of the Year or Best Employer - Outsourcing. Are you looking for a fresh career challenge or the chance to grow in an international company? Join our customer service team, where&nbsp;you&rsquo;ll&nbsp;work in a dynamic, multicultural environment with the comfort of a home office and company-provided equipment. We offer a stable role in the Czech branch of a global organization, with shift-based work and opportunities to develop your skills and career.<\/span><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/p>\\n<p><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/p>\\n<p><strong><span data-contrast=\\\"auto\\\">What will you do in this role:<\/span><\/strong><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/p>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"5\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"1\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Communicate with customers via phone calls, e-mails, and social media platforms<\/span><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"5\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"2\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Assist&nbsp;customers with service-related questions and ensure efficient problem<\/span> resolution<span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"5\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"4\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Handle only inbound calls &ndash; no cold calling<\/span><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"5\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"5\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Work in a rotating shift pattern: 8:00&ndash;17:00 or 9:00&ndash;18:00, including some weekends<\/span> and bank holidays<span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"5\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"7\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Document customer interactions, update case details in the system, and manage<\/span> administrative back-office tasks (e.g., processing requests or verifying information)<span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"5\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"9\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Collaborate with various departments to resolve complex cases and ensure seamless customer experience<\/span><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"5\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"10\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Share insights with your team to continuously improve processes and service quality<\/span><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"5\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"11\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">This role is also suitable for candidates without prior experience &ndash; full training will be provided.<\/span><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<p><strong><span data-contrast=\\\"auto\\\">What we expect:<\/span><\/strong><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/p>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"5\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"12\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Native Croatian and a communicative level of English (both spoken and written)<\/span><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"5\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"13\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">A level of written Serbian is considered an advantage<\/span><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"5\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"14\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Interest in fashion and a genuine desire to help customers in any situation with&nbsp;a&nbsp;positive&nbsp;mindset<\/span><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"2\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"1\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Strong collaboration skills, flexibility, and a team-player attitude<\/span><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"2\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"2\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Good computer skills, including solid knowledge of MS Office<\/span><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"2\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"3\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Ability to stay organized, set priorities, and manage daily tasks effectively<\/span><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"2\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"4\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">A client-oriented approach, patience, and excellent communication skills<\/span><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<p><strong><span data-contrast=\\\"auto\\\">What do we offer:<\/span><\/strong><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/p>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"2\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"5\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Home office with company-provided equipment for your comfort and flexibility<\/span><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"2\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"6\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Meal contribution as an&nbsp;additional&nbsp;allowance<\/span><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"2\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"7\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Attractive performance bonuses and a rewarding referral program<\/span><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"2\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"8\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Benefit card with monthly balance added from us<\/span><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"2\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"9\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Daily use of foreign languages, especially English, in an international environment<\/span><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"2\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"10\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">A fair, supportive, and people-focused team culture that values respect and<\/span> collaboration<span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"2\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"12\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Extensive training and clear opportunities for career growth within a global company<\/span><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"2\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"13\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Fun and engaging activities &ndash; team-building events, company celebrations, sports, and more<\/span><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<p><span data-contrast=\\\"auto\\\">\u202f<\/span><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/p>\",\"ats_external_id\":\"CZ-541\",\"location\":\"Remote, Remote\",\"job_type\":\"full_time\",\"salary\":\"30000\",\"salary_type\":\"monthly\",\"salary_currency\":\"CZK\",\"updated_at\":\"2026-08-05T16:40:51.384+02:00\",\"created_at\":\"2026-01-14T15:15:07.898+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81NDE?\",\"apply_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81NDE\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-poland\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"1\",\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"1\",\"auto_call\":\"0\",\"on_erp_listing\":\"0\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"410\",\"campaign_id\":\"540\",\"campaign_title\":\"HM \/ Bulgarian \/ WAH in Czech Republic\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Support Advisor with Bulgarian - popular retail shop \",\"street\":null,\"address\":null,\"city\":\"Remote\",\"state\":null,\"postal_code\":null,\"region\":\"Czechia\",\"country\":\"Czechia\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p><span data-contrast=\\\"auto\\\">We are Concentrix - a world leader in customer service. We help top brands grow thanks to top customer service and technological solutions. We&nbsp;operate&nbsp;in more than 70 countries and are proud holders of awards such as Employer Brand Leader of the Year or Best Employer - Outsourcing. Are you looking for a fresh career challenge or the chance to grow in an international company? Join our customer service team, where&nbsp;you&rsquo;ll&nbsp;work in a dynamic, multicultural environment with the comfort of a home office and company-provided equipment. We offer a stable role in the Czech branch of a global organization, with shift-based work and opportunities to develop your skills and career.<\/span><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/p>\\n<p><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/p>\\n<p><strong><span data-contrast=\\\"auto\\\">What will you do in this role:<\/span><\/strong><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/p>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"5\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"1\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Communicate with customers via phone calls, e-mails, and social media platforms<\/span><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"5\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"2\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Assist&nbsp;customers with service-related questions and ensure efficient problem<\/span> resolution<span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"5\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"4\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Handle only inbound calls &ndash; no cold calling<\/span><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"5\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"5\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Work in a rotating shift pattern: 8:00&ndash;17:00 or 9:00&ndash;18:00, including some weekends&nbsp;and bank holidays<\/span><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"5\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"6\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Document customer interactions, update case details in the system, and manage<\/span> administrative back-office tasks (e.g., processing requests or verifying information)<span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"5\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"8\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Collaborate with various departments to resolve complex cases and ensure seamless customer experience<\/span><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"5\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"9\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Share insights with your team to continuously improve processes and service quality<\/span><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"5\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"10\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">This role is also suitable for candidates without prior experience &ndash; full training will be provided.<\/span><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<p><strong><span data-contrast=\\\"auto\\\">What we expect:<\/span><\/strong><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/p>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"5\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"11\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Native Bulgarian and a communicative level of English (both spoken and written)<\/span><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"5\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"13\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Interest in fashion and a genuine desire to help customers in any situation with&nbsp;a&nbsp;positive&nbsp;mindset<\/span><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"2\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"1\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Strong collaboration skills, flexibility, and a team-player attitude<\/span><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"2\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"2\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Good computer skills, including solid knowledge of MS Office<\/span><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"2\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"3\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Ability to stay organized, set priorities, and manage daily tasks effectively<\/span><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"2\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"4\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">A client-oriented approach, patience, and excellent communication skills<\/span><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<p><strong><span data-contrast=\\\"auto\\\">What do we offer:<\/span><\/strong><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/p>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"2\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"5\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Home office with company-provided equipment for your comfort and flexibility<\/span><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"2\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"6\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Meal contribution as an&nbsp;additional&nbsp;allowance<\/span><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"2\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"7\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Attractive performance bonuses and a rewarding referral program<\/span><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"2\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"8\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Benefit card with monthly balance added from us<\/span><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"2\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"9\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Daily use of foreign languages, especially English, in an international environment<\/span><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"2\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"10\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">A fair, supportive, and people-focused team culture that values respect&nbsp;and&nbsp;collaboration<\/span><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"2\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"11\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Extensive training and clear opportunities for career growth within a global company<\/span><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"2\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"12\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Fun and engaging activities &ndash; team-building events, company celebrations, sports, and more<\/span><span data-ccp-props=\\\"{&quot;335551550&quot;:6,&quot;335551620&quot;:6}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\",\"ats_external_id\":\"CZ-540\",\"location\":\"Remote, Czechia\",\"job_type\":\"full_time\",\"salary\":\"30000\",\"salary_type\":\"monthly\",\"salary_currency\":\"CZK\",\"updated_at\":\"2026-08-05T16:40:51.330+02:00\",\"created_at\":\"2026-01-14T15:12:43.628+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81NDA?\",\"apply_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81NDA\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":\"wfh_flexible\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-poland\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"1\",\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"1\",\"auto_call\":\"0\",\"on_erp_listing\":\"0\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"411\",\"campaign_id\":\"539\",\"campaign_title\":\"Deagostini \/ Polish \/ WAH in Czech Republic\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Advisor with Polish\",\"street\":null,\"address\":null,\"city\":\"Remote\",\"state\":null,\"postal_code\":null,\"region\":\"Remote\",\"country\":\"Czechia\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p class=\\\"typography-body-large-text-regular mb-800\\\">Are you looking for your first job opportunity? Or maybe you would like to spread your wings and develop your career in an international company? Here we come! Work in an international environment, in technical support, possible home office with provided equipment. Work in the Czech branch of a stable company. 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With our partner, we believe in the power of ideas and are eager to realize those that could have a meaningful impact. 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This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><p><\/p><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p><p><\/p><p>#LI-DNI \u00a0<\/p>\",\"ats_external_id\":\"R1667883\",\"location\":\"National Capital Region, National Capital Region\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-12T20:57:15.538+08:00\",\"created_at\":\"2026-01-14T14:01:44.202+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMjE4MA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-NCR-QC-Work-at-Home\/Talent-Connect---WAH-2026_R1667883\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"language\":[],\"location\":{\"city\":\"National Capital Region\",\"state\":\"National Capital Region\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"1121\",\"primary_location\":{\"id\":\"PH-WAH-NCRQC-00\",\"wid\":\"38bbabb5f90901e9591174b676078ab1\",\"descriptor\":\"PHL NCR QC Work-at-Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"wid\":\"fb9d47fc789a1002fced53de36940002\",\"address\":\"anna.bacani@concentrix.com\"},\"last_name\":\"Bacani\",\"first_name\":\"Anna Jessica\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"}],\"recruiters\":[{\"id\":\"040119\",\"wid\":\"9f196ba80a8701793d88aab7061941be\",\"descriptor\":\"Anna Jessica Bacani (040119)\"},{\"id\":\"101856424\",\"wid\":\"e14ced9c1dd401e8eebc3bf36b03ea4e\",\"descriptor\":\"Kimberly Olaso (101856424)\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC0570\",\"wid\":\"f9af6d7260980109b01f59fb4f0632e2\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-356469\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-NCR-QC-Work-at-Home\/Talent-Connect---WAH-2026_R1667883\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-NCR-QC-Work-at-Home\/Talent-Connect---WAH-2026_R1667883\/apply\",\"job_requisition_id\":\"R1667883\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"wid\":\"c43ecfd5f4eb1001dc3edfc8a31b0002\",\"address\":\"mayanne.mariano@concentrix.com\"},\"last_name\":\"Mariano\",\"first_name\":\"Anne\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1667883\",\"wid\":\"17a1f7ba282d102c30b872c0221d0000\",\"descriptor\":\"R1667883 Talent Connect - WAH 2026 (Evergreen) (Open)\"},\"recruiter_group\":[{\"email\":{\"wid\":\"fb9d47fc789a1002fced53de36940002\",\"address\":\"anna.bacani@concentrix.com\"},\"last_name\":\"Bacani\",\"first_name\":\"Anna Jessica\"},{\"email\":{\"wid\":\"fe21f3773e0b1003b13c49bd68290000\",\"address\":\"arvin.santos@concentrix.com\"},\"last_name\":\"Santos\",\"first_name\":\"Arvin\"},{\"email\":{\"wid\":\"abbbe7ecf3c401055e4593d1b9730005\",\"address\":\"ericka.aniceto@concentrix.com\"},\"last_name\":\"Aniceto\",\"first_name\":\"Ericka\"},{\"email\":{\"wid\":\"ba5ecad1cf1d1017329cbafc2ef00001\",\"address\":\"gabrieljoaquin.canonizado@concentrix.com\"},\"last_name\":\"Canonizado\",\"first_name\":\"Gabriel Joaquin\"},{\"email\":{\"wid\":\"31fcaa920650011bb3b78d60186b0003\",\"address\":\"haydee.delacruz@concentrix.com\"},\"last_name\":\"dela Cruz\",\"first_name\":\"Haydee\"},{\"email\":{\"wid\":\"40a602eba0bb010348a56672510e802c\",\"address\":\"jhovinalyn.viscaino@concentrix.com\"},\"last_name\":\"Viscaino\",\"first_name\":\"Jhovinalyn\"},{\"email\":{\"wid\":\"20faa56e38db104ebf21389834360003\",\"address\":\"kathryneunice.boseta@concentrix.com\"},\"last_name\":\"Boseta\",\"first_name\":\"Kathryn Eunice\"},{\"email\":{\"wid\":\"3739cfa3beed019850cbdf12620ec353\",\"address\":\"katrina.delavictoria@concentrix.com\"},\"last_name\":\"Dela Victoria\",\"first_name\":\"Katrina\"},{\"email\":{\"wid\":\"d8c6d0295379012488dcfba88303dc94\",\"address\":\"kimberly.olaso@concentrix.com\"},\"last_name\":\"Olaso\",\"first_name\":\"Kimberly\"},{\"email\":{\"wid\":\"830856e529c801100b1ffe2d183d0007\",\"address\":\"krizzanne.bulan@concentrix.com\"},\"last_name\":\"Bulan\",\"first_name\":\"Krizz Anne\"},{\"email\":{\"wid\":\"d82a8891516a01aa82e88e212a17c88d\",\"address\":\"zarrahjane.fopalan@concentrix.com\"},\"last_name\":\"Fopalan\",\"first_name\":\"Zarrah Jane\"}],\"requisition_type\":null,\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":null,\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"1311\",\"campaign_id\":\"13578\",\"campaign_title\":\"Associate, Partner Success R1692621\",\"campaign_type\":\"job_application\",\"job_title\":\"Associate, Partner Success\",\"street\":\"MYS Kuala Lumpur - Menara Exchange 106, Level 6, Lingkaran TRX, Jalan Tun Razak\",\"address\":\"MYS Kuala Lumpur - Menara Exchange 106, Level 6, Lingkaran TRX, Jalan Tun Razak\",\"city\":\"Kuala Lumpur\",\"state\":\"Wilayah Persekutuan Kuala Lumpur\",\"postal_code\":\"55188\",\"region\":null,\"country\":\"Malaysia\",\"short_description\":\"The Associate Partner Specialist is responsible for effectively enabling the sales process for a client\u2019s products and services for an assigned territory\/client. Responsibilities are focused on managing relationships with important channel partners, as well as supporting a team to drive sales through channel \\npartners.\",\"long_description\":\"<ul><li>Improve customer retention and revenue growth for an established customer base while providing accurate weekly\/monthly\/quarterly sales forecasts<\/li><li>Achieve defined metrics by promoting the sale of products and services to a portfolio of strategic channel engagement partners<\/li><li>Conduct monthly\/quarterly consultative reviews and health checks analyzing our needs<\/li><li>Create talk tracks specifically related to customer health and use predictive data to identify &#39;at-risk&#39; customers<\/li><li>Maintain overall health of channel, ensuring high satisfaction levels, with constant evaluation of channel experience and use feedback to make improvements.<\/li><li>Manage all channel escalations and coordinate delivery of prompt and successful resolution, while maintaining communication to client and our teams<\/li><li>Guide calls with channel partner to share best practices, promote channel programs and strategic growth opportunities to expand business<\/li><li>Create and deliver training to the sales team, sharing important insights and promoting the unique value and benefits of products<\/li><li>Manage high volume of customer contacts through phone and email each day<\/li><li>Work with cross-functional teams and management to improve sales processes and achieve a positive customer experience<\/li><li>Maintain a high level of CRM hygiene to ensure all relevant data is captured<\/li><\/ul><p><\/p><h3><b>Requirements<\/b><\/h3><ul><li><p>Minimum <b>3 years of experience in channel sales<\/b><\/p><\/li><li><p>Strong <b>channel management<\/b> and <b>account management<\/b> experience<\/p><\/li><li><p>Proven experience working with <b>IT partners \/ resellers<\/b><\/p><\/li><li><p>Exposure to <b>Cloud and\/or IT (SaaS) solutions<\/b><\/p><\/li><li><p>Strong command of <b>English<\/b>, both written and spoken<\/p><\/li><\/ul>\",\"ats_external_id\":\"R1692621\",\"location\":\"Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-12T20:30:26.094+08:00\",\"created_at\":\"2026-01-13T18:02:00.492+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMzU3OA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MYS-Kuala-Lumpur---Menara-Exchange-106-Level-6-Lingkaran-TRX-Jalan-Tun-Razak\/Associate--Partner-Success_R1692621-1\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"B2B Sales\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"FILLED\",\"wid\":\"232c295da09343aea44be6eb390d719f\",\"descriptor\":\"Filled\"},\"company\":{\"wid\":\"875d4c3c8e77101ac0b5a0d5d7120000\",\"descriptor\":\"Concentrix Malaysia Sdn. Bhd\",\"reference_id\":\"WMY04\",\"organization_reference_id\":\"WMY04\"},\"language\":[],\"location\":{\"city\":\"Kuala Lumpur\",\"state\":\"Wilayah Persekutuan Kuala Lumpur\",\"country\":{\"wid\":\"972dc4ba8d454bc0b893ff84b1529077\",\"iso2\":\"MY\",\"iso3\":\"MYS\",\"descriptor\":\"Malaysia\",\"iso_numeric\":\"458\"},\"postal_code\":\"55188\",\"primary_location\":{\"id\":\"MY-KUA-MENAR-01\",\"wid\":\"60055988426e101dbf065e438b0a0000\",\"descriptor\":\"MYS Kuala Lumpur - Menara Exchange 106, Level 6, Lingkaran TRX, Jalan Tun Razak\"}},\"languages\":null,\"recruiter\":{\"email\":{\"wid\":\"db7c952cf6a00153ceb9926f2c605687\",\"address\":\"joandavina.madhivanan@concentrix.com\"},\"last_name\":\"Madhivanan\",\"first_name\":\"Joan Davina\"},\"categories\":[{\"id\":\"CF B2B Sales\",\"wid\":\"97ce316084a210142296b42c74b40000\",\"descriptor\":\"B2B Sales\"}],\"recruiters\":[{\"id\":\"103133342\",\"wid\":\"77196a624eee1017036b0fe7d3010000\",\"descriptor\":\"Shannon Michael Foo (103133342)\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC3233\",\"wid\":\"636dc7857309100a8c5a297e6f8c0000\",\"descriptor\":\"Associate, Partner Success\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-356259\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MYS-Kuala-Lumpur---Menara-Exchange-106-Level-6-Lingkaran-TRX-Jalan-Tun-Razak\/Associate--Partner-Success_R1692621-1\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MYS-Kuala-Lumpur---Menara-Exchange-106-Level-6-Lingkaran-TRX-Jalan-Tun-Razak\/Associate--Partner-Success_R1692621-1\/apply\",\"job_requisition_id\":\"R1692621\"}],\"organizations\":[{\"wid\":\"7a24c2d7913710016d13b9ab12c30000\",\"descriptor\":\"W0ZXX7 MICROSOFT P_VDS KL PRD\",\"reference_id\":\"W0ZXX7\",\"custom_reference_id\":\"W0ZXX7\"},{\"wid\":\"5177aea6045b103974dffff4ebc40000\",\"descriptor\":\"20210 - Microsoft - WHSBTSPAIN317\",\"reference_id\":\"WHSBTSPAIN317\",\"custom_reference_id\":\"WHSBTSPAIN317\"}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"wid\":\"492c4a45eceb100ca8d971e8ce790004\",\"address\":\"viisnuu.allagan@concentrix.com\"},\"last_name\":\"Allagan\",\"first_name\":\"Viisnuu\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1692621\",\"wid\":\"f699a771a8f11007b5de9090e6170000\",\"descriptor\":\"R1692621 Associate, Partner Success (Filled)\"},\"recruiter_group\":[{\"email\":{\"wid\":\"db7c952cf6a00153ceb9926f2c605687\",\"address\":\"joandavina.madhivanan@concentrix.com\"},\"last_name\":\"Madhivanan\",\"first_name\":\"Joan Davina\"},{\"email\":{\"wid\":\"ff120ae1afc4100ca2fa47c51c0b0001\",\"address\":\"kalaivani.pnathan@concentrix.com\"},\"last_name\":\"P Nathan\",\"first_name\":\"Kalaivani\"},{\"email\":{\"wid\":\"14c4d396a2a1101714f24bc322750004\",\"address\":\"shannonmichael.foo@concentrix.com\"},\"last_name\":\"Foo\",\"first_name\":\"Shannon Michael\"}],\"requisition_type\":null,\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_10\",\"wid\":\"0227dc387a09013940c6f923e165de36\",\"descriptor\":\"Grade 10\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":null,\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"95\",\"campaign_id\":\"248\",\"campaign_title\":\"MID SEMIBILING\u00dcE\",\"campaign_type\":\"job_application\",\"job_title\":\"Agente MID - Semibiling\u00fce\",\"street\":\"MEX Merida - EDIFICIO TORRE INDICO Calle 60 #1 Av. PROL. PASEO MONTEJO COLONIA V\u00cdA MONTEJO\",\"address\":\"MEX Merida - EDIFICIO TORRE INDICO Calle 60 #1 Av. PROL. PASEO MONTEJO COLONIA V\u00cdA MONTEJO\",\"city\":\"Merida\",\"state\":\"Yucat\u00e1n\",\"postal_code\":\"97204\",\"region\":null,\"country\":\"Mexico\",\"short_description\":\"The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<p><b><u>Job Type:<\/u><\/b><b><span>\u00a0\u00a0Full-Time<\/span><\/b>\u00a0<\/p><p><b><u><span>Location<\/span><\/u><\/b><b><span>:<\/span><\/b>\u00a0Merida<\/p><p><\/p><p><\/p><p><b><span>WHAT\u2019S IN IT FOR YOU?<\/span><\/b><\/p><ul><li>A diverse, global organization full of intelligent, friendly people to bounce ideas off, learn from and grow with\u00a0<\/li><li>Endless career opportunities and clear paths for career development\u00a0<\/li><li>A competitive salary\u00a0<\/li><li>Inclusive perks and benefits\u00a0<\/li><li>Opportunity for monthly performance incentives\u00a0<\/li><li>Great weekly, biweekly and monthly activities<\/li><li>Great raffles and prizes<\/li><\/ul><p><\/p><p><b><span>WHAT YOU WANT MATTERS TO US<\/span><\/b><\/p><p>Think about making a check list with all of the things that would make you feel good at work. Does your check list have meeting a diverse group of like-minded new people on it? How about being recognized and rewarded for doing great things? Maybe you pictured a place where you could have all of these things while making a positive difference in people\u2019s day. If so, Concentrix is a great place for you. Every day we spread positivity in others&#39; lives through compassionate customer interactions and genuine problem solving with a human touch. Doing right by people is in our DNA because we believe a desire to be treated with care and respect is a universal part of the human experience. This philosophy drives everything we do and creates the framework for how we treat our customers and our staff.<\/p><p>No matter your background or your years of experience, getting started or establishing your career path might seem challenging, but often the answer is much simpler than you think.\u00a0We are looking for customer service experts.<\/p><p>This role is the perfect opportunity for someone considering a career in customer services.<\/p><p><\/p><p><b><span>WHAT WOULD YOU BRING TO OUR TEAM?<\/span><\/b><\/p><p>Your passion for doing good for other people will help you bond with your customers and your team.\u00a0You will actively listen and troubleshoot to provide a great customer experience. Your\u00a0attention to detail, ability to think outside the box, excellent communication, and passion\u00a0will help you excel in this role.\u00a0<\/p><p><\/p><p><b><span>TO BECOME A PART OF OUR TEAM:<\/span><\/b><\/p><p>Courteous with strong customer service orientation<\/p><p><span>\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/span> Intermediate - Advanced English level<\/p><p><span>\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/span> High School diploma or equivalent required<\/p><p><span>\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/span> 6 months minimum of experience in Call center customer service(Desired)<\/p><p><span>\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/span> Ability to work under constant changes<\/p><p><span>\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/span> Multitasking<\/p><p><span>\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/span> Strong computer navigation skills and PC knowledge<\/p><p><span>\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/span> Ability to communicate effectively, both in writing and verbally<\/p><p><span>\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/span> Reliable with strong attention to detail<\/p><p><span>\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/span> Skilled in multitasking; including the ability to be flexible and adapt to change quickly<\/p><p><span>\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/span> Tolerance of repetitive work in a fast-paced, high-production work environment<\/p><p><span>\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/span> Ability to work as a team member as well as independently<\/p><p><span>\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/span> Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p><span>\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/span> Shift rotation capability as needed<\/p><p><span>\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/span> Based on location and \/ or program, additional experience \/ skills may be required<\/p><p><\/p><p><b><span>CALL US HOME:<\/span><\/b><\/p><p><span>If you find yourself smiling right now and this feels like the perfect next step in your\u00a0career, we want to hear from you! Apply today and find out why 290,000&#43; people around the globe choose to call Concentrix home.\u00a0<\/span><\/p><p><\/p><p>Concentrix is an award-winning global CX solutions company who creates amazing experiences for the world\u2019s best brands and their customers. We\u2019re an ambitious team of innovators, risk-takers, and game-changers: the kind of folks who thrive on solving complex problems.<\/p><p><\/p><p><span>All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.<\/span><\/p><p><\/p><p><b>Learn more:<\/b><\/p><p><b>Concentrix<\/b>\u202fon Facebook |\u202f<b>Concentrix\u00a0<\/b>on Instagram |\u202f<b>www.concentrix.com<\/b>\u00a0<\/p><p><\/p><p><i>The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. These are not intended to be a comprehensive list of all responsibilities, duties, skills, or working conditions.<\/i>\u00a0<\/p>\",\"ats_external_id\":\"R1689011\",\"location\":\"Merida, Yucat\u00e1n\",\"job_type\":\"full_time\",\"salary\":\"9677\",\"salary_type\":\"hourly\",\"salary_currency\":\"MXN\",\"updated_at\":\"2026-10-20T17:59:08.921-06:00\",\"created_at\":\"2026-01-13T17:40:46.209-06:00\",\"latitude\":\"20.9673702\",\"longitude\":\"-89.5925857\",\"landing_page_url\":\"https:\/\/concentrix-mexico.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNDg?\",\"apply_url\":\"https:\/\/concentrix-mexico.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNDg\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"es\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"language\":[],\"location\":{\"city\":\"Merida\",\"state\":\"Yucat\u00e1n\",\"country\":{\"wid\":\"e2adff9272454660ac4fdb56fc70bb51\",\"iso2\":\"MX\",\"iso3\":\"MEX\",\"descriptor\":\"Mexico\",\"iso_numeric\":\"484\"},\"postal_code\":\"97204\",\"primary_location\":{\"id\":\"MX-MER-TORRE-01\",\"wid\":\"6cb4db9d9751101d8532a88d16d70000\",\"descriptor\":\"MEX Merida - EDIFICIO TORRE INDICO Calle 60 #1 Av. 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Bernardo Quintana Sur 302 Lt. 10 Fracc piso 2 Centro Sur\",\"address\":\"MEX Santiago de\u00a0Quer\u00e9taro - Prol. Bernardo Quintana Sur 302 Lt. 10 Fracc piso 2 Centro Sur\",\"city\":\"Santiago de\u00a0Quer\u00e9taro\",\"state\":\"Quer\u00e9taro\",\"postal_code\":\"76090\",\"region\":null,\"country\":\"Mexico\",\"short_description\":\"The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<p><b><u>Job Type:<\/u><\/b><b><span>\u00a0\u00a0Full-Time<\/span><\/b>\u00a0<\/p><p><b><u><span>Location<\/span><\/u><\/b><b><span>:<\/span><\/b>\u00a0Insurgentes Sur, Mexico City<\/p><p><\/p><p><\/p><p><b><span>WHAT\u2019S IN IT FOR YOU?<\/span><\/b><\/p><ul><li>A diverse, global organization full of intelligent, friendly people to bounce ideas off, learn from and grow with\u00a0<\/li><li>Endless career opportunities and clear paths for career development\u00a0<\/li><li>A competitive salary\u00a0<\/li><li>Inclusive perks and benefits\u00a0<\/li><li>Opportunity for monthly performance incentives\u00a0<\/li><li>Great weekly, biweekly and monthly activities<\/li><li>Great raffles and prizes<\/li><\/ul><p><\/p><p><b><span>WHAT YOU WANT MATTERS TO US<\/span><\/b><\/p><p>Think about making a check list with all of the things that would make you feel good at work. Does your check list have meeting a diverse group of like-minded new people on it? How about being recognized and rewarded for doing great things? Maybe you pictured a place where you could have all of these things while making a positive difference in people\u2019s day. If so, Concentrix is a great place for you. Every day we spread positivity in others&#39; lives through compassionate customer interactions and genuine problem solving with a human touch. Doing right by people is in our DNA because we believe a desire to be treated with care and respect is a universal part of the human experience. This philosophy drives everything we do and creates the framework for how we treat our customers and our staff.<\/p><p>No matter your background or your years of experience, getting started or establishing your career path might seem challenging, but often the answer is much simpler than you think.\u00a0We are looking for customer service experts.<\/p><p>This role is the perfect opportunity for someone considering a career in customer services.<\/p><p><\/p><p><b><span>WHAT WOULD YOU BRING TO OUR TEAM?<\/span><\/b><\/p><p>Your passion for doing good for other people will help you bond with your customers and your team.\u00a0You will actively listen and troubleshoot to provide a great customer experience. Your\u00a0attention to detail, ability to think outside the box, excellent communication, and passion\u00a0will help you excel in this role.\u00a0<\/p><p><\/p><p><b><span>TO BECOME A PART OF OUR TEAM:<\/span><\/b><\/p><p>Courteous with strong customer service orientation<\/p><p><span>\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/span> Intermediate - Advanced English level<\/p><p><span>\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/span> High School diploma or equivalent required<\/p><p><span>\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/span> 6 months minimum of experience in Call center customer service(Desired)<\/p><p><span>\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/span> Ability to work under constant changes<\/p><p><span>\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/span> Multitasking<\/p><p><span>\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/span> Strong computer navigation skills and PC knowledge<\/p><p><span>\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/span> Ability to communicate effectively, both in writing and verbally<\/p><p><span>\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/span> Reliable with strong attention to detail<\/p><p><span>\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/span> Skilled in multitasking; including the ability to be flexible and adapt to change quickly<\/p><p><span>\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/span> Tolerance of repetitive work in a fast-paced, high-production work environment<\/p><p><span>\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/span> Ability to work as a team member as well as independently<\/p><p><span>\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/span> Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p><span>\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/span> Shift rotation capability as needed<\/p><p><span>\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/span> Based on location and \/ or program, additional experience \/ skills may be required<\/p><p><\/p><p><b><span>CALL US HOME:<\/span><\/b><\/p><p><span>If you find yourself smiling right now and this feels like the perfect next step in your\u00a0career, we want to hear from you! Apply today and find out why 290,000&#43; people around the globe choose to call Concentrix home.\u00a0<\/span><\/p><p><\/p><p>Concentrix is an award-winning global CX solutions company who creates amazing experiences for the world\u2019s best brands and their customers. We\u2019re an ambitious team of innovators, risk-takers, and game-changers: the kind of folks who thrive on solving complex problems.<\/p><p><\/p><p><span>All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.<\/span><\/p><p><\/p><p><b>Learn more:<\/b><\/p><p><b>Concentrix<\/b>\u202fon Facebook |\u202f<b>Concentrix\u00a0<\/b>on Instagram |\u202f<b>www.concentrix.com<\/b>\u00a0<\/p><p><\/p><p><i>The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. These are not intended to be a comprehensive list of all responsibilities, duties, skills, or working conditions.<\/i>\u00a0<\/p>\",\"ats_external_id\":\"R1688673\",\"location\":\"Santiago de\u00a0Quer\u00e9taro, Quer\u00e9taro\",\"job_type\":\"full_time\",\"salary\":\"9500\",\"salary_type\":\"hourly\",\"salary_currency\":\"MXN\",\"updated_at\":\"2026-10-20T17:59:08.910-06:00\",\"created_at\":\"2026-01-13T17:25:17.293-06:00\",\"latitude\":\"20.5887932\",\"longitude\":\"-100.3898881\",\"landing_page_url\":\"https:\/\/concentrix-mexico.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNDc?\",\"apply_url\":\"https:\/\/concentrix-mexico.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNDc\/apply?\",\"head_count\":\"1000\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact Center\",\"job_industry\":\"multilingual\",\"contract_type\":\"permanent\",\"locale\":\"es\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"language\":[],\"location\":{\"city\":\"Santiago de\u00a0Quer\u00e9taro\",\"state\":\"Quer\u00e9taro\",\"country\":{\"wid\":\"e2adff9272454660ac4fdb56fc70bb51\",\"iso2\":\"MX\",\"iso3\":\"MEX\",\"descriptor\":\"Mexico\",\"iso_numeric\":\"484\"},\"postal_code\":\"76090\",\"primary_location\":{\"id\":\"MX-SAN-BERNA-01\",\"wid\":\"6cb4db9d9751101d4f360216121a0000\",\"descriptor\":\"MEX Santiago de\u00a0Quer\u00e9taro - Prol. 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This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><h2>\u00a0\u00a0\u00a0\u00a0<\/h2><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p><b>#LI-DNI<\/b><\/p>\",\"ats_external_id\":\"R1682881\",\"location\":\"Pasig City, National Capital Region\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-12T20:57:16.552+08:00\",\"created_at\":\"2026-01-13T14:02:47.841+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMjE3MA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City\/ETON-ARP-TALKPUSH-2026_R1682881\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"language\":[],\"location\":{\"city\":\"Pasig City\",\"state\":\"National Capital Region\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"9000\",\"primary_location\":{\"id\":\"JP_PHL_Quezon_City\",\"wid\":\"740544c0a47f013fcc82fa781f11ba59\",\"descriptor\":\"PHL Quezon City\"}},\"languages\":null,\"recruiter\":{\"email\":{\"wid\":\"9f3650c225d60176947561a24316155f\",\"address\":\"jeamaemarie.daquiz@concentrix.com\"},\"last_name\":\"Daquiz\",\"first_name\":\"Jea Mae Marie\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"}],\"recruiters\":[{\"id\":\"102893763\",\"wid\":\"3c2a7f0d649f1018f51a7a2f8a870000\",\"descriptor\":\"Lorena Woo (102893763)\"},{\"id\":\"100746237\",\"wid\":\"60219339f7a01064a5a65649d6af0a3b\",\"descriptor\":\"Sarah Raymundo (100746237)\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC0570\",\"wid\":\"f9af6d7260980109b01f59fb4f0632e2\",\"descriptor\":\"Advisor I, Customer 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2026 (Evergreen) (Open)\"},\"recruiter_group\":[{\"email\":{\"wid\":\"9f3650c225d60176947561a24316155f\",\"address\":\"jeamaemarie.daquiz@concentrix.com\"},\"last_name\":\"Daquiz\",\"first_name\":\"Jea Mae Marie\"},{\"email\":{\"wid\":\"40a602eba0bb010348a56672510e802c\",\"address\":\"jhovinalyn.viscaino@concentrix.com\"},\"last_name\":\"Viscaino\",\"first_name\":\"Jhovinalyn\"},{\"email\":{\"wid\":\"16ec5ccba6591019690aa24dbdb30001\",\"address\":\"lorena.woo@concentrix.com\"},\"last_name\":\"Woo\",\"first_name\":\"Lorena\"},{\"email\":{\"wid\":\"b114bd7364fc011d2857bcbf00890003\",\"address\":\"sarah.raymundo@concentrix.com\"},\"last_name\":\"Raymundo\",\"first_name\":\"Sarah\"}],\"requisition_type\":null,\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":null,\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"340\",\"campaign_id\":\"196\",\"campaign_title\":\"IKEA \/ Norwegian \/ Fredrikstad\",\"campaign_type\":\"job_application\",\"job_title\":\"Vi s\u00f8ker kundeservicemedarbeidere til v\u00e5rt kontor i Fredrikstad!\",\"street\":\"\",\"address\":\"\",\"city\":\"Fredrikstad\",\"state\":\"\u00d8stfold\",\"postal_code\":\"\",\"region\":\"Fredrikstad\",\"country\":\"Norway\",\"short_description\":\"\u00d8nsker du \u00e5 jobbe med kundeservice for en av verdens st\u00f8rste merkenavn innen m\u00f8bler og interi\u00f8r?\",\"long_description\":\"<p data-start=\\\"531\\\" data-end=\\\"891\\\">Hos oss f&aring;r du muligheten til &aring; utvikle deg i et internasjonalt selskap, samtidig som du blir en del av et inkluderende arbeidsmilj&oslash; hvor samarbeid, l&aelig;ring og trivsel st&aring;r i sentrum. Enten du har erfaring fra kundeservice eller &oslash;nsker &aring; ta neste steg i karrieren, ser vi etter personer som trives med kundekontakt og som motiveres av &aring; levere gode opplevelser.<\/p>\\n<h2 data-section-id=\\\"15c82no\\\" data-start=\\\"893\\\" data-end=\\\"922\\\">Hvorfor skal du velge oss?<\/h2>\\n<p data-start=\\\"924\\\" data-end=\\\"1048\\\">Vi vet at de beste resultatene skapes n&aring;r medarbeiderne f&aring;r de riktige verkt&oslash;yene og st&oslash;tten til &aring; lykkes. Derfor tilbyr vi:<\/p>\\n<ul data-start=\\\"1050\\\" data-end=\\\"1302\\\">\\n<li data-section-id=\\\"1klz0iw\\\" data-start=\\\"1050\\\" data-end=\\\"1080\\\">6 uker med betalt oppl&aelig;ring.<\/li>\\n<li data-section-id=\\\"37wpzc\\\" data-start=\\\"1081\\\" data-end=\\\"1132\\\">God fastl&oslash;nn med mulighet for bonus.<\/li>\\n<li data-section-id=\\\"17cul8f\\\" data-start=\\\"1133\\\" data-end=\\\"1183\\\">Gode utviklingsmuligheter i jobben og bedriften.<\/li>\\n<li data-section-id=\\\"urtm9u\\\" data-start=\\\"1184\\\" data-end=\\\"1235\\\">Kontinuerlig coaching for &aring; utvikle deg i rollen.<\/li>\\n<li data-section-id=\\\"kl0x0q\\\" data-start=\\\"1236\\\" data-end=\\\"1302\\\">Muligheten til &aring; v&aelig;re en del av et stort internasjonalt selskap.<\/li>\\n<\/ul>\\n<h2 data-section-id=\\\"tog31b\\\" data-start=\\\"1304\\\" data-end=\\\"1339\\\">Hva inneb&aelig;rer egentlig arbeidet?<\/h2>\\n<p data-start=\\\"1341\\\" data-end=\\\"1491\\\">Som kundebehandler blir du en viktig kontaktperson for kundene v&aring;re. Ingen dag er helt lik, og du vil hjelpe mennesker med b&aring;de sm&aring; og store sp&oslash;rsm&aring;l.<\/p>\\n<p data-start=\\\"1493\\\" data-end=\\\"1535\\\">Dine viktigste arbeidsoppgaver vil v&aelig;re &aring;:<\/p>\\n<ul data-start=\\\"1537\\\" data-end=\\\"1719\\\">\\n<li data-section-id=\\\"1yda4ss\\\" data-start=\\\"1537\\\" data-end=\\\"1592\\\">St&oslash;tte kunder hovedsakelig via telefon og noe e-post.<\/li>\\n<li data-section-id=\\\"2ntgot\\\" data-start=\\\"1593\\\" data-end=\\\"1645\\\">Identifisere utfordringer og finne gode l&oslash;sninger.<\/li>\\n<li data-section-id=\\\"1giv0zw\\\" data-start=\\\"1646\\\" data-end=\\\"1719\\\">Sikre en positiv og profesjonell kundeopplevelse i hver eneste kontakt.<\/li>\\n<\/ul>\\n<h2 data-section-id=\\\"wctl39\\\" data-start=\\\"1721\\\" data-end=\\\"1742\\\">Hvem ser vi etter?<\/h2>\\n<p data-start=\\\"1744\\\" data-end=\\\"1892\\\">Vi tror du vil trives hos oss dersom du liker &aring; kommunisere med mennesker, holder hodet kaldt n&aring;r det er travelt, og motiveres av &aring; finne l&oslash;sninger.<\/p>\\n<p data-start=\\\"1894\\\" data-end=\\\"1936\\\">For &aring; lykkes i rollen ser vi gjerne at du:<\/p>\\n<ul data-start=\\\"1938\\\" data-end=\\\"2619\\\">\\n<li data-section-id=\\\"13tkz6s\\\" data-start=\\\"1938\\\" data-end=\\\"2002\\\">Bor innen &eacute;n times reiseavstand fra v&aring;rt kontor i Fredrikstad.<\/li>\\n<li data-section-id=\\\"1mibq3w\\\" data-start=\\\"2003\\\" data-end=\\\"2093\\\">Har mulighet til &aring; jobbe dag-, kvelds- og enkelte helgeskift innenfor v&aring;re &aring;pningstider.<\/li>\\n<li data-section-id=\\\"1grh3la\\\" data-start=\\\"2094\\\" data-end=\\\"2150\\\">Er effektiv og opptrer profesjonelt i m&oslash;te med kunder.<\/li>\\n<li data-section-id=\\\"1llaxgm\\\" data-start=\\\"2151\\\" data-end=\\\"2231\\\">Utstr&aring;ler trygghet, positivitet og troverdighet &ndash; ogs&aring; i krevende situasjoner.<\/li>\\n<li data-section-id=\\\"aslh9s\\\" data-start=\\\"2232\\\" data-end=\\\"2289\\\">Jobber selvstendig, tar initiativ og f&oslash;lger opp ansvar.<\/li>\\n<li data-section-id=\\\"11e1o0b\\\" data-start=\\\"2290\\\" data-end=\\\"2344\\\">Trives i et h&oslash;yt tempo med varierte arbeidsoppgaver.<\/li>\\n<li data-section-id=\\\"9xc0ev\\\" data-start=\\\"2345\\\" data-end=\\\"2415\\\">Har grunnleggende teknisk forst&aring;else og er nysgjerrig p&aring; &aring; l&aelig;re mer.<\/li>\\n<li data-section-id=\\\"y6jx4j\\\" data-start=\\\"2416\\\" data-end=\\\"2498\\\">Er serviceinnstilt og flink til &aring; snu utfordrende samtaler til gode opplevelser.<\/li>\\n<li data-section-id=\\\"2xm0b8\\\" data-start=\\\"2499\\\" data-end=\\\"2555\\\">Kommuniserer godt p&aring; norsk, b&aring;de muntlig og skriftlig.<\/li>\\n<li data-section-id=\\\"y5oo12\\\" data-start=\\\"2556\\\" data-end=\\\"2619\\\">Kan gj&oslash;re deg forst&aring;tt p&aring; engelsk, b&aring;de muntlig og skriftlig.<\/li>\\n<\/ul>\\n<h2 data-section-id=\\\"10j18kg\\\" data-start=\\\"2621\\\" data-end=\\\"2641\\\">Hvordan vi jobber<\/h2>\\n<p data-start=\\\"2643\\\" data-end=\\\"2980\\\">Concentrix er et outsourcingselskap for forretningsprosesser, noe som i dette tilfellet betyr at vi driver kundeservicen for andre selskaper. Vi har over 440 000 kolleger i over 70 land, noe som gj&oslash;r oss til et multinasjonalt fellesskap som snakker &gt;95 % av alle spr&aring;k. Det betyr at det alltid er muligheter for selvutvikling og vekstmuligheter!<\/p>\\n<p data-start=\\\"2982\\\" data-end=\\\"3530\\\">I denne spennende stillingen som kundebehandler vil du hjelpe kunder med alt fra &aring; finne &aring;pningstider til &aring; behandle komplekse reklamasjonssaker. Vi legger stor vekt p&aring; at du som ansatt skal trives og f&oslash;le deg trygg hos oss. Derfor tilbyr vi god og solid oppl&aelig;ring med b&aring;de teori og praksis, hvor du f&aring;r tilstrekkelig med tid slik at man skal f&oslash;le seg trygg og klar n&aring;r jobbe begynner for fullt. Etter endt oppl&aelig;ring vil du inng&aring; i ett buddy-system, hvor du vil ha tilgang til egne spesialister og en kunnskapsdatabase som vil hjelpe deg i starten.<\/p>\\n<h2 data-section-id=\\\"1czg4hs\\\" data-start=\\\"3532\\\" data-end=\\\"3555\\\">Praktisk informasjon<\/h2>\\n<p data-start=\\\"3557\\\" data-end=\\\"3803\\\"><strong data-start=\\\"3557\\\" data-end=\\\"3567\\\">Start:<\/strong> 26.10.2026<br data-start=\\\"3578\\\" data-end=\\\"3581\\\" \/><strong data-start=\\\"3581\\\" data-end=\\\"3590\\\">Sted:<\/strong> Fredrikstad<br data-start=\\\"3602\\\" data-end=\\\"3605\\\" \/><strong data-start=\\\"3605\\\" data-end=\\\"3625\\\">Ansettelsesform:<\/strong> Fast fulltidsstilling, 6 m&aring;neders pr&oslash;vetid<br data-start=\\\"3668\\\" data-end=\\\"3671\\\" \/><strong data-start=\\\"3671\\\" data-end=\\\"3688\\\">Arbeidstider:<\/strong> Skift innenfor &aring;pningstider 08.00&ndash;20.00 mandag&ndash;fredag og 09.00&ndash;17.00 l&oslash;rdag<br data-start=\\\"3764\\\" data-end=\\\"3767\\\" \/><strong data-start=\\\"3767\\\" data-end=\\\"3784\\\">S&oslash;knadsfrist:<\/strong> S&aring; snart som mulig<\/p>\\n<h3 data-section-id=\\\"5cz40q\\\" data-start=\\\"3805\\\" data-end=\\\"3829\\\">Klar for neste steg?<\/h3>\\n<p data-start=\\\"3831\\\" data-end=\\\"3932\\\">Vi gleder oss til &aring; h&oslash;re fra deg! Send inn s&oslash;knaden din i dag og bli med p&aring; laget v&aring;rt i Fredrikstad.<\/p>\\n<p data-start=\\\"3934\\\" data-end=\\\"3960\\\"><strong data-start=\\\"3934\\\" data-end=\\\"3957\\\">Ikke vent &ndash; s&oslash;k n&aring;!<\/strong> \ud83d\ude80<\/p>\",\"ats_external_id\":\"NO-196\",\"location\":\"Fredrikstad, Fredrikstad\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-21T01:59:15.997+02:00\",\"created_at\":\"2026-01-13T13:19:19.856+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-nordics.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xOTY?\",\"apply_url\":\"https:\/\/concentrix-nordics.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xOTY\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-nordics\",\"internal_job_listing\":\"1\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"1\",\"auto_call\":\"0\",\"on_erp_listing\":\"1\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"633\",\"campaign_id\":\"22153\",\"campaign_title\":\"Advisor I, Customer Service R1694520\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Advisor - PH South 2026\",\"street\":\"PHL Makati City\",\"address\":\"PHL Makati City\",\"city\":\"Davao\",\"state\":\"National Capital Region\",\"postal_code\":\"9000\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><h2>\u00a0\u00a0\u00a0<\/h2><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p>#LI-DNI<\/p>\",\"ats_external_id\":\"R1694520\",\"location\":\"Davao, National Capital Region\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-12T20:56:51.153+08:00\",\"created_at\":\"2026-01-12T20:01:41.264+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMjE1Mw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Makati-City\/Customer-Service-Advisor---PH-South-2026_R1694520\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"language\":[],\"location\":{\"city\":\"Davao\",\"state\":\"National Capital Region\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"9000\",\"primary_location\":{\"id\":\"JP_PHL_Makati_City\",\"wid\":\"740544c0a47f01fb76ecf1781f11a159\",\"descriptor\":\"PHL Makati City\"}},\"languages\":null,\"recruiter\":{\"email\":{\"wid\":\"abbbe7ecf3c401055e4593d1b9730005\",\"address\":\"ericka.aniceto@concentrix.com\"},\"last_name\":\"Aniceto\",\"first_name\":\"Ericka\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"},{\"id\":\"CF Finance and Accounting Operations\",\"wid\":\"0227dc387a09014d71e524f0f465033c\",\"descriptor\":\"Finance and Accounting Operations\"}],\"recruiters\":[{\"id\":\"101856424\",\"wid\":\"e14ced9c1dd401e8eebc3bf36b03ea4e\",\"descriptor\":\"Kimberly Olaso (101856424)\"},{\"id\":\"101925329\",\"wid\":\"c4dcb9e0bc5c0104ecba73e42f4d0000\",\"descriptor\":\"Ericka Aniceto (101925329)\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC0570\",\"wid\":\"f9af6d7260980109b01f59fb4f0632e2\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-356113\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Makati-City\/Customer-Service-Advisor---PH-South-2026_R1694520\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Makati-City\/Customer-Service-Advisor---PH-South-2026_R1694520\/apply\",\"job_requisition_id\":\"R1694520\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"wid\":\"5eebb924925601a5aafa43b09a0e5583\",\"address\":\"pamelabianca.co@concentrix.com\"},\"last_name\":\"Co\",\"first_name\":\"Pamela Bianca\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1694520\",\"wid\":\"bc114d35e7311007b1f572ac8e3a0000\",\"descriptor\":\"R1694520 Customer Service Advisor - PH South 2026 (Evergreen) (Open)\"},\"recruiter_group\":[{\"email\":{\"wid\":\"abbbe7ecf3c401055e4593d1b9730005\",\"address\":\"ericka.aniceto@concentrix.com\"},\"last_name\":\"Aniceto\",\"first_name\":\"Ericka\"},{\"email\":{\"wid\":\"d8c6d0295379012488dcfba88303dc94\",\"address\":\"kimberly.olaso@concentrix.com\"},\"last_name\":\"Olaso\",\"first_name\":\"Kimberly\"},{\"email\":{\"wid\":\"79e80919a66a013529f8abfd892e9d33\",\"address\":\"rachelleanne.crisologo@concentrix.com\"},\"last_name\":\"Crisologo\",\"first_name\":\"Rachelle Anne\"}],\"requisition_type\":null,\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":null,\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"634\",\"campaign_id\":\"22152\",\"campaign_title\":\"Advisor I, Customer Service R1694504\",\"campaign_type\":\"job_application\",\"job_title\":\"Talent Connect - South Hiring 2026\",\"street\":\"PHL Makati City\",\"address\":\"PHL Makati City\",\"city\":\"Davao\",\"state\":\"National Capital Region\",\"postal_code\":\"9000\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><h2>\u00a0\u00a0\u00a0<\/h2><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p>#LI-DNI<\/p>\",\"ats_external_id\":\"R1694504\",\"location\":\"Davao, National Capital Region\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-12T20:57:00.856+08:00\",\"created_at\":\"2026-01-12T20:01:41.030+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMjE1Mg?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Makati-City\/Talent-Connect---South-Hiring-2026_R1694504\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"language\":[],\"location\":{\"city\":\"Davao\",\"state\":\"National Capital Region\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"9000\",\"primary_location\":{\"id\":\"JP_PHL_Makati_City\",\"wid\":\"740544c0a47f01fb76ecf1781f11a159\",\"descriptor\":\"PHL Makati City\"}},\"languages\":null,\"recruiter\":{\"email\":{\"wid\":\"abbbe7ecf3c401055e4593d1b9730005\",\"address\":\"ericka.aniceto@concentrix.com\"},\"last_name\":\"Aniceto\",\"first_name\":\"Ericka\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"},{\"id\":\"CF Finance and Accounting Operations\",\"wid\":\"0227dc387a09014d71e524f0f465033c\",\"descriptor\":\"Finance and Accounting Operations\"}],\"recruiters\":[{\"id\":\"101856424\",\"wid\":\"e14ced9c1dd401e8eebc3bf36b03ea4e\",\"descriptor\":\"Kimberly Olaso (101856424)\"},{\"id\":\"101925329\",\"wid\":\"c4dcb9e0bc5c0104ecba73e42f4d0000\",\"descriptor\":\"Ericka Aniceto (101925329)\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC0570\",\"wid\":\"f9af6d7260980109b01f59fb4f0632e2\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-356066\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Makati-City\/Talent-Connect---South-Hiring-2026_R1694504\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Makati-City\/Talent-Connect---South-Hiring-2026_R1694504\/apply\",\"job_requisition_id\":\"R1694504\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"wid\":\"5eebb924925601a5aafa43b09a0e5583\",\"address\":\"pamelabianca.co@concentrix.com\"},\"last_name\":\"Co\",\"first_name\":\"Pamela Bianca\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1694504\",\"wid\":\"1228e62707261007afbd89401ccf0000\",\"descriptor\":\"R1694504 Talent Connect - South Hiring 2026 (Evergreen) (Open)\"},\"recruiter_group\":[{\"email\":{\"wid\":\"abbbe7ecf3c401055e4593d1b9730005\",\"address\":\"ericka.aniceto@concentrix.com\"},\"last_name\":\"Aniceto\",\"first_name\":\"Ericka\"},{\"email\":{\"wid\":\"d8c6d0295379012488dcfba88303dc94\",\"address\":\"kimberly.olaso@concentrix.com\"},\"last_name\":\"Olaso\",\"first_name\":\"Kimberly\"}],\"requisition_type\":null,\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":null,\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"414\",\"campaign_id\":\"533\",\"campaign_title\":\"DeLonghi | Polish | Katowice\",\"campaign_type\":\"job_application\",\"job_title\":\"Specjalista \/ Specjalista ds. 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This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><h2>\u00a0\u00a0\u00a0<\/h2><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p>#LI-DNI<\/p>\",\"ats_external_id\":\"R1667175\",\"location\":\"Mandaluyong City, National Capital Region\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-12T20:56:20.885+08:00\",\"created_at\":\"2026-01-09T14:02:00.811+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMjEzOA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Mandaluyong-City---Megamall\/Customer-Service-Advisor---Megamall-2026_R1667175\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact 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Ferdiemar\"},{\"email\":{\"wid\":\"d4e4f635db15018fd9b6ec2cef20c710\",\"address\":\"jeffrey.parot@concentrix.com\"},\"last_name\":\"Parot\",\"first_name\":\"Jeffrey\"},{\"email\":{\"wid\":\"eb33606322021016df2d97d7c15b0005\",\"address\":\"jeffrey.tantoy@concentrix.com\"},\"last_name\":\"Tantoy\",\"first_name\":\"Jeffrey\"},{\"email\":{\"wid\":\"8f0d5dad5abb01ceec7f13c2b2000b5c\",\"address\":\"jennavicksue.velez@concentrix.com\"},\"last_name\":\"Velez\",\"first_name\":\"Jenna\"},{\"email\":{\"wid\":\"8f3a4160dfbf010a7a50664540490007\",\"address\":\"jep.lozada@concentrix.com\"},\"last_name\":\"Lozada\",\"first_name\":\"Jep\"},{\"email\":{\"wid\":\"eb564db58494010b75aa45ae99a10001\",\"address\":\"jessicamay.dorias@concentrix.com\"},\"last_name\":\"Dorias\",\"first_name\":\"Jessica May\"},{\"email\":{\"wid\":\"ff559b637461100ecae48c8748db0003\",\"address\":\"jethro.robles@concentrix.com\"},\"last_name\":\"Robles\",\"first_name\":\"Jethro\"},{\"email\":{\"wid\":\"345442de6fa201d0a632f6f11620876f\",\"address\":\"jennelyn.tubig@concentrix.com\"},\"last_name\":\"Tubig\",\"first_name\":\"Jhen\"},{\"email\":{\"wid\":\"ec92da5878d61020ec6fa86b0cff0006\",\"address\":\"jhoncristian.muana1@concentrix.com\"},\"last_name\":\"Mua\u00f1a\",\"first_name\":\"Jhon Cristian\"},{\"email\":{\"wid\":\"345442de6fa20145bc920af91620d570\",\"address\":\"joanamarie.baladad@concentrix.com\"},\"last_name\":\"Baladad\",\"first_name\":\"Joana\"},{\"email\":{\"wid\":\"aeab92e7fb7c0120fda50d44f0980007\",\"address\":\"joebert.francisco1@concentrix.com\"},\"last_name\":\"Francisco\",\"first_name\":\"Joebert\"},{\"email\":{\"wid\":\"6e34ede3e9df01060a4dcc668a6b0004\",\"address\":\"jorem.tamayo@concentrix.com\"},\"last_name\":\"Tamayo\",\"first_name\":\"Jorem\"},{\"email\":{\"wid\":\"189343937d6401d074944993340cc434\",\"address\":\"joyyap.abis@concentrix.com\"},\"last_name\":\"Abis\",\"first_name\":\"Joy\"},{\"email\":{\"wid\":\"622bbf4a25c710055f93a54c93160003\",\"address\":\"joyceann.lorenzana@concentrix.com\"},\"last_name\":\"Lorenzana\",\"first_name\":\"Joyce Ann\"},{\"email\":{\"wid\":\"eeb62a5fcc22101053e130dd7b550000\",\"address\":\"julieanne.hadlocon@concentrix.com\"},\"last_name\":\"Hadlocon\",\"first_name\":\"Julie Anne\"},{\"email\":{\"wid\":\"a8a1dad72a6810085a226d35885f0000\",\"address\":\"khrystiandayne.hidalgo@concentrix.com\"},\"last_name\":\"Hidalgo\",\"first_name\":\"Khrystian Dayne\"},{\"email\":{\"wid\":\"329c3bc5475110019545734085f90000\",\"address\":\"louiseabram.robin@concentrix.com\"},\"last_name\":\"Robin\",\"first_name\":\"Louise Abram\"},{\"email\":{\"wid\":\"ee5074eb60d90101546e992c37f90003\",\"address\":\"machristina.diumano@concentrix.com\"},\"last_name\":\"Diumano\",\"first_name\":\"Ma. Christina\"},{\"email\":{\"wid\":\"c1ce499dd8d5010a14f5806be50b0003\",\"address\":\"maeryllvernique.zablan@concentrix.com\"},\"last_name\":\"Zablan\",\"first_name\":\"Maeryll Vernique\"},{\"email\":{\"wid\":\"0b18d80e426401572331230ced00b280\",\"address\":\"majalouellaamor.piso@concentrix.com\"},\"last_name\":\"Piso\",\"first_name\":\"Maja Louella Amor\"},{\"email\":{\"wid\":\"c2d5bfc7916a100c635f243a517b0002\",\"address\":\"nagales.mariaanna@concentrix.com\"},\"last_name\":\"Nagales\",\"first_name\":\"Maria Anna\"},{\"email\":{\"wid\":\"d2359fb99ea91002fc235c90c0090001\",\"address\":\"maridel.hosena@concentrix.com\"},\"last_name\":\"Hosena\",\"first_name\":\"Maridel\"},{\"email\":{\"wid\":\"e7b055a7d10c1023a2f046c6b00b0001\",\"address\":\"markpeniel.aclan@concentrix.com\"},\"last_name\":\"Aclan\",\"first_name\":\"Marielle\"},{\"email\":{\"wid\":\"9b997969a209010e93bd6f31b90b0003\",\"address\":\"marjorie.sabado@concentrix.com\"},\"last_name\":\"Sabado\",\"first_name\":\"Marjorie\"},{\"email\":{\"wid\":\"9c2189ad15b1011f8f4860eaa30a000b\",\"address\":\"maricel.cardama1@concentrix.com\"},\"last_name\":\"Cardama\",\"first_name\":\"Matel\"},{\"email\":{\"wid\":\"3eced14619b410367f23ce726f020000\",\"address\":\"matthewjonas.canonizado@concentrix.com\"},\"last_name\":\"Canonizado\",\"first_name\":\"Matthew Jonas\"},{\"email\":{\"wid\":\"317c4c38d42a01107950ae132d960003\",\"address\":\"mericar.sedaya@concentrix.com\"},\"last_name\":\"Sedaya\",\"first_name\":\"Mericar\"},{\"email\":{\"wid\":\"84933498f65010189fe37fc7ba690001\",\"address\":\"mikaellajayne.bagay@concentrix.com\"},\"last_name\":\"Bagay\",\"first_name\":\"Mikaella Jayne\"},{\"email\":{\"wid\":\"129ccf8cfbba014e3b8b81eeba0e400f\",\"address\":\"melody.masongsong@concentrix.com\"},\"last_name\":\"Masongsong\",\"first_name\":\"MM\"},{\"email\":{\"wid\":\"66387966d74301aa5bc16f88bf19638d\",\"address\":\"myrna.garcia@concentrix.com\"},\"last_name\":\"Garcia\",\"first_name\":\"Myrna\"},{\"email\":{\"wid\":\"fa3f793faf6d10094ee5386d04350003\",\"address\":\"neilrobert.antonio@concentrix.com\"},\"last_name\":\"Antonio\",\"first_name\":\"Neil Robert\"},{\"email\":{\"wid\":\"de4ed5cfbe5401213ffdb08a766e0005\",\"address\":\"nelmagabrielle.binuya@concentrix.com\"},\"last_name\":\"Binuya\",\"first_name\":\"Nelma Gabrielle\"},{\"email\":{\"wid\":\"f0e21f714a55011b91a94710dc690005\",\"address\":\"oj.sandoval@concentrix.com\"},\"last_name\":\"Sandoval\",\"first_name\":\"OJ\"},{\"email\":{\"wid\":\"d7ce47f6ac4e01a88effe1062830f41e\",\"address\":\"pamelaavigail.jayme@concentrix.com\"},\"last_name\":\"Jayme\",\"first_name\":\"Pamela Avigail\"},{\"email\":{\"wid\":\"7d9ace39de0010107e42f01b3dc90001\",\"address\":\"pamelafrances.vallejos@concentrix.com\"},\"last_name\":\"Vallejos\",\"first_name\":\"Pamela Frances\"},{\"email\":{\"wid\":\"a9770c32dad4013669f05c0f5f1c9820\",\"address\":\"princess.andres@concentrix.com\"},\"last_name\":\"Andres\",\"first_name\":\"Princess\"},{\"email\":{\"wid\":\"9053a3e201f20175249ea4ee8a0a89c3\",\"address\":\"rachele.bangit@concentrix.com\"},\"last_name\":\"Bangit\",\"first_name\":\"Rachele\"},{\"email\":{\"wid\":\"ace70ea604311012ac9d184876b40005\",\"address\":\"rayvincent.morallos@concentrix.com\"},\"last_name\":\"Morallos\",\"first_name\":\"Ray Vincent\"},{\"email\":{\"wid\":\"d6ebf20db451103281ee4f2741a10003\",\"address\":\"rechelleann.flor@concentrix.com\"},\"last_name\":\"Flor\",\"first_name\":\"Rechelle Ann\"},{\"email\":{\"wid\":\"8348fb378aee0164fa3ff1d8db027556\",\"address\":\"rendel.paba@concentrix.com\"},\"last_name\":\"Paba\",\"first_name\":\"Renz\"},{\"email\":{\"wid\":\"9b8b4b5523f5013a2753b379ed0e57fa\",\"address\":\"ric.marcial@concentrix.com\"},\"last_name\":\"Marcial\",\"first_name\":\"Ric Alfred\"},{\"email\":{\"wid\":\"76836bb6064f01df376f64136061670e\",\"address\":\"rinalyn.fainsan@concentrix.com\"},\"last_name\":\"Fainsan\",\"first_name\":\"Rinalyn\"},{\"email\":{\"wid\":\"9f196ba80a870169c23acad6fd1897e2\",\"address\":\"raizamae.onia@concentrix.com\"},\"last_name\":\"Onia\",\"first_name\":\"RM\"},{\"email\":{\"wid\":\"537522180a110103f131f165e4940003\",\"address\":\"roberto.baluyot@concentrix.com\"},\"last_name\":\"Baluyot\",\"first_name\":\"Robert\"},{\"email\":{\"wid\":\"0ace91a16816018bac67521bdd1b2fd4\",\"address\":\"rochelle.lopez@concentrix.com\"},\"last_name\":\"Lopez\",\"first_name\":\"Rochelle\"},{\"email\":{\"wid\":\"92459ad82481100b81ea209416ad0002\",\"address\":\"roland.baldos1@concentrix.com\"},\"last_name\":\"Baldos\",\"first_name\":\"Roland\"},{\"email\":{\"wid\":\"d82a8891516a015563f6e1898a17cdf4\",\"address\":\"ronnielyn.babatuan@concentrix.com\"},\"last_name\":\"Babatuan\",\"first_name\":\"Ron\"},{\"email\":{\"wid\":\"7926779596640112443a687452a90001\",\"address\":\"roseann.culasi@concentrix.com\"},\"last_name\":\"Culasi\",\"first_name\":\"Rose Ann\"},{\"email\":{\"wid\":\"74858f7f9a6a015bb01cd302240e4d9b\",\"address\":\"rotheza.luminario@concentrix.com\"},\"last_name\":\"Luminario\",\"first_name\":\"Rotheza\"},{\"email\":{\"wid\":\"ad688187bad7100c565b912c9dd50001\",\"address\":\"sherryann.tayum@concentrix.com\"},\"last_name\":\"Tayum\",\"first_name\":\"Sherry Ann\"},{\"email\":{\"wid\":\"e3a61810ab60101905a8de45cd5c0004\",\"address\":\"stella.laxinto@concentrix.com\"},\"last_name\":\"Laxinto\",\"first_name\":\"Stella\"},{\"email\":{\"wid\":\"477e5c79811a01e58505cb4c6509e481\",\"address\":\"antonio.saavedra@concentrix.com\"},\"last_name\":\"Saavedra\",\"first_name\":\"Tony\"},{\"email\":{\"wid\":\"231174d7d0fc101f62430a09b25f0002\",\"address\":\"venice.grande@concentrix.com\"},\"last_name\":\"Grande\",\"first_name\":\"Venice\"},{\"email\":{\"wid\":\"538a3435657c100347e0adc82e800003\",\"address\":\"vilma.sanluis@concentrix.com\"},\"last_name\":\"San Luis\",\"first_name\":\"Vilma\"},{\"email\":{\"wid\":\"53986787b7ac101bb447d034d4a70003\",\"address\":\"virgilio.caballero@concentrix.com\"},\"last_name\":\"Caballero\",\"first_name\":\"Virgilio\"},{\"email\":{\"wid\":\"ec5cd141bd3d0112a02f98806ea30003\",\"address\":\"kim.tungala@concentrix.com\"},\"last_name\":\"Tungala\",\"first_name\":\"VK\"},{\"email\":{\"wid\":\"64fcf12dd3d91012a2630b6064fb0000\",\"address\":\"wency.estolano@concentrix.com\"},\"last_name\":\"Estolano\",\"first_name\":\"Wency\"},{\"email\":{\"wid\":\"9b45ddd698bc10057b624a4b51c90001\",\"address\":\"ysabelariadna.akol@concentrix.com\"},\"last_name\":\"Akol\",\"first_name\":\"Ysabel\"}],\"requisition_type\":null,\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":null,\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"590\",\"campaign_id\":\"66\",\"campaign_title\":\"SU - NS Binnenland - Jaggernath Lachmonstraat\",\"campaign_type\":\"job_application\",\"job_title\":\"Klantenservicemedewerker voor een spoorwegmaatschappij\",\"street\":\"Higway\",\"address\":\"Higway\",\"city\":\"Paramaribo\",\"state\":\"Paramaribo District\",\"postal_code\":null,\"region\":\"Suriname\",\"country\":\"Suriname\",\"short_description\":\"Klantenservicemedewerkers\u00a0gezocht!\u00a0\u00a0\",\"long_description\":\"<p data-pm-slice=\\\"1 1 []\\\">Een van de mogelijkheden als klantadviseur bij CONCENTRIX, is het te woord staan van reizigers van een spoorwegmaatschappij met als doel de klanten te helpen, adviseren en service te verlenen. <br \/>Je inventariseert de wens en behoefte van de klant en weet dit te vertalen naar het juiste antwoord, de juiste producten of juiste diensten. <br \/>Je beantwoordt uiteenlopende vragen van reizigers; het ene moment sta je een reiziger met een vraag of klacht te woord, het andere moment help je een reiziger die vergeten is uit te checken met zijn ov-chipkaart. <br \/>Daarnaast informeer je onder andere over diverse abonnementsvormen, dagkaarten en e-tickets. Je zult zowel <strong>telefonisch als per chat<\/strong>, klantenservice verlenen.<\/p>\\n<p>&nbsp;<\/p>\\n<h1><strong>Functie eisen<\/strong><\/h1>\\n<p>&nbsp;<\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Minimale leeftijd van 18 jaar<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Minimaal <strong><u>afgerond <\/u><\/strong>middelbare opleiding of daaraan gelijkgesteld<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Goede beheersing van de Nederlandse &amp; Engelse taal<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Goede sociale en communicatieve vaardigheden<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Je hebt een goed ontwikkeld inlevend vermogen en kunt dat inzetten in gesprekken<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Uitstekende computervaardigheden<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Nauwkeurig, gestructureerd, flexibel en positief ingesteld<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Je bent een echte multitasker en zet graag een stapje extra voor de reizigers van NS<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Klantgericht en stressbestendig<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Je hebt overtuigingskracht en verkoopvaardigheden<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Je hebt ervaring met computersystemen<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Beschikken over eigen smarttelefoon<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Beschikken over internet thuis (indien calamiteiten, zoals bijvoorbeeld quarantaine, zich ooit voordoen en je van huis uit moet werken)<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<h1><strong>Werktijden<\/strong><\/h1>\\n<p>&nbsp;<\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Eerst drie (3) weken training<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Een week basistraining van maandag t\/m vrijdag van 07:00 &ndash; 14:30uur, daarna twee weken producttraining van ma t\/m vrijdag van 07:00 &ndash; 14:30 uur.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Na de drie (3) weken training, heb je een inwerkperiode (ook wel onboarding periode genoemd) van acht (8) weken<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Na de acht (8) weken inwerkperiode, mag je max 40 uur per week werkende gedurende een openingswindow van <span data-olk-copy-source=\\\"MessageBody\\\">Maandag t\/m vrijdag: 02:00u - 14:00u<\/span><\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\"><span data-olk-copy-source=\\\"MessageBody\\\">Zaterdag, zondag en feestdagen: 03:30u - 12:00u<\/span><\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Minimaal twee (2) keer per week om 02:00u kunnen starten<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Minimaal twee (2) keer per week tot 14:00u kunnen werken<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Per maand 1 verplichte zaterdagshift van 02:00u (opstarten)<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Per maand 1 verplichte zaterdagshift tot 14:00u (afsluiten)<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Minimaal 32-40 uren per week beschikbaar zijn<\/p>\\n<\/li>\\n<\/ul>\\n<h1>&nbsp;<\/h1>\\n<h1><strong>Wat wij bieden<\/strong><\/h1>\\n<ul>\\n<li>\\n<p>Een bruto uurloon van &euro;2.46 per uur (uitbetaling naar keuze in SRD of EURO).<br \/><br \/>Bij minimaal 6 maanden (aantoonbare) contactcenterervaring een hoger startloon<\/p>\\n<\/li>\\n<li>\\n<p>Reiskostenvergoeding van &euro;2.90 per werkdag<\/p>\\n<\/li>\\n<li>\\n<p>Onregelmatigheidstoelage van 50% op je uurloon, op de uren voor 06:00uur en een onregelmatigheidstoelage van 100% op je werkuren op zon- en nationale (Surinaamse) feestdagen.<\/p>\\n<\/li>\\n<li>\\n<p>Loyaliteitsbonus van &euro;50 bij 3, 6 en 12 maanden. Na een jaar indienst elke 6 maanden een loyaliteitsbonus van &euro;75<\/p>\\n<\/li>\\n<li>\\n<p>Referral bonus tot &euro;130 per aanbevolen kandidaat<\/p>\\n<\/li>\\n<li>\\n<p>Een prettige, informele en leerzame werkomgeving<\/p>\\n<\/li>\\n<li>\\n<p>Een full-time (betaald training) van 20 werkdagen<\/p>\\n<\/li>\\n<li>\\n<p>Doorlopend training en coaching<\/p>\\n<\/li>\\n<li>\\n<p>Doorgroeimogelijkheden<\/p>\\n<\/li>\\n<li>\\n<p>Volledige betaling van de ziektekostenverzekering <em>(Azpas Basis, 2de klasse ligging, zilver pakket)<\/em><\/p>\\n<\/li>\\n<li>\\n<p>Vakantiegeld (1 keer per jaar uitbetaald in de maand juli) (bruto 96% van je gemiddeld bruto maandloon)<\/p>\\n<\/li>\\n<li>\\n<p>Toegang tot onze online Concentrix University&nbsp;<\/p>\\n<\/li>\\n<li>\\n<p>Ondersteuning van jouw mentale gezondheid via ons Employee Assistance Program WeCare<\/p>\\n<\/li>\\n<\/ul>\\n<h1>&nbsp;<\/h1>\\n<h1><strong>Solliciteren<\/strong><\/h1>\\n<p>Spreekt het bovenstaande je aan?<\/p>\\n<p>Klik dan gauw op <strong>\\\"apply now\\\"<\/strong> en vul het sollicitatieformulier in.<\/p>\\n<p>&nbsp;<\/p>\\n<p>Alvorens je doorgestuurd kan worden naar de training, dien jij eerst enkele vereiste instroomtoetsen te maken. Als de toetsen goed gemaakt zijn, zal je uitgenodigd worden voor een sollicitatiegesprek met een teamleider van het project. De uitslag van de toetsen en de beoordeling van het gesprek bepalen of je wel\/niet doorgestuurd zal worden naar de training.<\/p>\\n<p>&nbsp;<\/p>\",\"ats_external_id\":\"SR-66\",\"location\":\"Paramaribo, Suriname\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-14T15:01:11.032+02:00\",\"created_at\":\"2026-01-09T13:06:17.845+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-netherlands.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82Ng?\",\"apply_url\":\"https:\/\/concentrix-netherlands.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82Ng\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"nl\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-netherlands\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"8\",\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"1\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":\"1\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"591\",\"campaign_id\":\"64\",\"campaign_title\":\"SU - ABN Jaggernath Lachmonstraat\",\"campaign_type\":\"job_application\",\"job_title\":\"Contact Officer voor een bekende Nederlandse bank (Jaggernath Lachmonstraat)\",\"street\":null,\"address\":null,\"city\":\"Paramaribo\",\"state\":\"Paramaribo District\",\"postal_code\":null,\"region\":\"Suriname\",\"country\":\"Suriname\",\"short_description\":\"Klantenservicemedewerkers\u00a0gezocht!\u00a0\u00a0\",\"long_description\":\"<p data-pm-slice=\\\"1 1 []\\\">Heb jij affiniteit met zowel het bankwezen als met klantcontact? Dan hebben we voor jou een interessant project!<br \/><strong>CONCENTRIX <\/strong>Suriname is op zoek naar fulltime Contact Officers oftewel klantadviseurs, voor een bekende Nederlandse bank. Je dient de bank zo goed mogelijk te representeren door middel van excellente <strong><u>telefonische klantenservice<\/u><\/strong> te verlenen.<br \/>&nbsp;<\/p>\\n<p>Als Contact Officer ben je binnen jouw aandachtsgebied het aanspreekpunt voor onze klant. Je helpt klanten door vragen te beantwoorden, informatie te verstrekken of klachten te behandelen. Je zorgt daarbij voor een juiste inventarisatie en blijft in contact met de klant. Door jouw up-to-date kennis<\/p>\\n<p>kun je feilloos inspelen op ontwikkelingen in de markt of media. Zonodig schakel je de expertise in van andere afdelingen. Je signaleert knelpunten en draagt verbeterpunten aan. Mogelijk ben je ook<\/p>\\n<p>betrokken bij het realiseren van de oplossing. Als Contact Officer ben je op de hoogte van de digitale afzetkanalen en stimuleer je het gebruik hiervan. Jouw service is excellent en verrassend. Jij maakt van elke klant een echte Ambassadeur.<\/p>\\n<h1><strong>Functie eisen<\/strong><\/h1>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Minimale leeftijd van 18 jaar<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Minimaal afgerond middelbare opleiding of daaraan gelijkgesteld<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Bereid zijn een opleiding Wet op het financieel toezicht (WFT) te volgen<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Bereid zijn de Bankier eed af te leggen<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Goede beheersing van de Nederlandse- en Engelse taal<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Goede sociale en communicatieve vaardigheden;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Je luistert goed en dringt snel door tot de kern;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Je hebt overtuigingskracht en weet verbinding te maken met elke klant;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Je bent vakbekwaam en gemotiveerd om op de hoogte te blijven van de nieuwste ontwikkelingen binnen jouw aandachtsgebied;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Je weet dat je werk risico&rsquo;s meebrengt voor het imago van de bank en handelt daarom zorgvuldig en integer;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Uitstekende computervaardigheden;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Goede typvaardigheden (minimaal 200 APM, minimaal 95% foutloos)<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Nauwkeurig, gestructureerd, flexibel en positief ingesteld;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Je bent een echte multitasker en zet graag een stapje extra voor de klanten;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Klantgericht, resultaatgericht en stressbestendig;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Je kunt een bewijs van goed gedrag overleggen <\/strong><em><strong>(strookje van aanvraag is alvast voldoende bij indiensttreding)<\/strong>;<\/em><\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Beschikken over eigen vervoer of eigen vervoersregeling;<\/p>\\n<\/li>\\n<\/ul>\\n<h1><strong>Werktijden<\/strong><\/h1>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Eerst drie weken WFT-training van maandag t\/m vrijdag van 07:00 tot 14:30uur<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Daarna een week basistraining van maandag t\/m vrijdag van 07:00 tot 14:30uur<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>En vervolgens twee weken producttraining van maandag t\/m vrijdag van 07:00 tot 15:30uur<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Na de training zul je 40uren per week ingeroosterd worden binnen de openingstijden van maandag t\/m vrijdag tussen 04:00 AM en 12:30 PM <em>(wanneer de wintertijd in oktober 2025 ingaat in Nederland, zullen de openingstijden aangepast worden naar 05:00 tot 13:30PM).<\/em><\/p>\\n<\/li>\\n<\/ul>\\n<h1><strong>Wat wij bieden<\/strong><\/h1>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Wat krijg je van ons?<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Een salaris van &euro;2,46 bruto per uur dat je kan laten uitbetalen in SRD of EUR<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Bij minimaal 6 maanden aantoonbare contactcenterervaring kun je in aanmerking komen voor een hoger startloon<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Een pensioenregeling waarbij wij 60% betalen voor jouw premie<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Een reiskostenvergoeding van &euro;2,90 per werkdag<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Een referral bonus die kan oplopen tot &euro;130 per aangedragen collega<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>14 vakantiedagen, die elk jaar oplopen met 2 extra vakantiedagen tot een maximum van 20 dagen per jaar<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Een betaalde training om goed voorbereid te zijn op het echte werk<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Een loyaliteitsbonus van &euro;50 na 3, 6 en 12 maanden en daarna &euro;75 elke 6 maanden<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Verschillende toeslagen voor de vroege uren of zondag- en feestdagen die je werkt<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>100% vergoeding voor je zorgverzekering via Assuria (Azpas Basis, Silver pakket, 2e klasse)<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>De mogelijkheid om door te groeien tot coach, junior-trainer of andere rollen\/functies<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Mooie extra&rsquo;s: gezellige activiteiten met je team, leuke winacties, tripjes en nog veel meer<\/p>\\n<\/li>\\n<\/ul>\\n<h1><strong>Solliciteren<\/strong><\/h1>\\n<p>Spreekt het bovenstaande je aan?<\/p>\\n<p>Klik dan gauw op <strong>\\\"apply now\\\"<\/strong> en volg de verdere stappen om jouw sollicitatie in te dienen.<\/p>\\n<p>Lukt het niet via de website te solliciteren? stuur dan een mail naar <a title=\\\"\\\" href=\\\"mailto:recruitment.sr@concentrix.com\\\" target=\\\"_blank\\\" rel=\\\"noopener noreferrer\\\">recruitment.sr@concentrix.com<\/a>&nbsp;<\/p>\\n<h2>&nbsp;<\/h2>\\n<h2>&nbsp;<\/h2>\\n<h2><strong>Disclaimer&nbsp;&nbsp; <\/strong><\/h2>\\n<p>De bovenstaande uitspraken zijn bedoeld om de algemene aard en het niveau van het werk te beschrijven dat wordt uitgevoerd door de mensen die voor deze functie zijn toegewezen. Ze zijn niet bedoeld als een uitputtende lijst van alle verantwoordelijkheden, plichten en vaardigheden die vereist zijn voor het personeel dat binnen deze functietitel werkt. Concentrix is \u200b\u200been werkgever die gelijke kansen biedt. Concentrix evalueert gewalificeerde kandidaten zonder rekening te houden met ras, huidskleur, religie, geslacht, nationale afkomst, leeftijd, seksuele geaardhe<\/p>\",\"ats_external_id\":\"SR-64\",\"location\":\"Paramaribo, Suriname\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-14T15:15:33.879+02:00\",\"created_at\":\"2026-01-09T12:47:36.387+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-netherlands.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82NA?\",\"apply_url\":\"https:\/\/concentrix-netherlands.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82NA\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"nl\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-netherlands\",\"internal_job_listing\":\"1\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"8\",\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"1\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":\"1\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"592\",\"campaign_id\":\"58\",\"campaign_title\":\"CW - Booking NL - Willemstad\",\"campaign_type\":\"job_application\",\"job_title\":\"Klantenservicemedewerker Booking.com \",\"street\":null,\"address\":null,\"city\":\"Willemstad\",\"state\":\"Cura\u00e7ao\",\"postal_code\":null,\"region\":\"Cura\u00e7ao\",\"country\":\"Cura\u00e7ao\",\"short_description\":\"Versterk het team bij Concentrix!\",\"long_description\":\"<h2 class=\\\"mb-2 whitespace-pre-wrap\\\">Sta jij klaar om reizigers te helpen en hun dag n&eacute;t wat makkelijker te maken?<\/h2>\\n<p class=\\\"mb-2 whitespace-pre-wrap\\\">Bij ons maak je &eacute;cht het verschil. Of het nu gaat om een korte vraag of een praktisch probleem &ndash; jij biedt ondersteuning via verschillende kanalen met aandacht, vertrouwen en klantvriendelijkheid. Stap in een rol waarin jij h&eacute;t aanspreekpunt bent voor mensen onderweg, en elke interactie telt.<\/p>\\n<h2 class=\\\"mb-2 whitespace-pre-wrap\\\">Wat ga je doen als klantenservicemedewerker?<\/h2>\\n<p class=\\\"mb-2 whitespace-pre-wrap\\\">Als klantenservicemedewerker ben jij het eerste aanspreekpunt voor reizigers met vragen over hun boeking. Of het nu gaat om het wijzigen van een reservering, een betaling die niet lukt of onduidelijkheden rondom reisinformatie &ndash; jij helpt hen snel, duidelijk en vriendelijk op weg <strong>via telefoon, mail of chat<\/strong>.<\/p>\\n<p class=\\\"mb-2 whitespace-pre-wrap\\\">Je luistert aandachtig, stelt de juiste vragen en komt tot oplossingen die passen bij de situatie van de klant. Daarbij durf je verder te kijken dan standaardantwoorden: je denkt creatief, schakelt snel en blijft ook in onverwachte situaties rustig en professioneel. Dankzij jouw sterke communicatieve vaardigheden en oplossingsgerichte aanpak voelt iedere reiziger zich gehoord, begrepen en goed geholpen. Jij zorgt ervoor dat klanten met vertrouwen verder kunnen met hun reis: goed ge&iuml;nformeerd en zonder onnodige stress.<\/p>\\n<h2 class=\\\"mb-2 whitespace-pre-wrap\\\">Wat krijg je van ons?<\/h2>\\n<ul>\\n<li class=\\\"mb-2 whitespace-pre-wrap\\\">Je ontvangt een <strong>aantrekkelijk startsalaris<\/strong> dat meegroeit met jouw ervaring.<\/li>\\n<li class=\\\"mb-2 whitespace-pre-wrap\\\">Voor je start, krijg je een<strong> volledig betaalde training<\/strong> zodat je goed voorbereid aan de slag gaat.<\/li>\\n<li class=\\\"mb-2 whitespace-pre-wrap\\\">Werk je in de avond, nacht of op feestdagen? Dan krijg je daar ook een vergoeding voor.<\/li>\\n<li class=\\\"mb-2 whitespace-pre-wrap\\\">Maak gebruik van ons <strong>gratis transport van huis naar kantoor<\/strong> en kom ontspannen op je werk aan.<\/li>\\n<li class=\\\"mb-2 whitespace-pre-wrap\\\">Ontdek nieuwe skills en verdiep je kennis via ons leerplatform <strong>Concentrix University<\/strong>.<\/li>\\n<li class=\\\"mb-2 whitespace-pre-wrap\\\">Breng je een nieuwe collega aan? Dan krijgen jullie allebei een leuke bonus.<\/li>\\n<li class=\\\"mb-2 whitespace-pre-wrap\\\">Toon jij initiatief, kwaliteit en potentie? Dan liggen er mooie doorgroeikansen voor je klaar.<\/li>\\n<\/ul>\\n<h2>Wat vragen wij van jou?<\/h2>\\n<p class=\\\"mb-2 whitespace-pre-wrap\\\">\ud83c\udf93 Je beheerst het <strong>Nederlands <\/strong>op <strong>minimaal B2-niveau, bij voorkeur C1<\/strong>, en kunt helder, professioneel en zelfverzekerd communiceren &ndash; zowel mondeling als schriftelijk;<\/p>\\n<p class=\\\"mb-2 whitespace-pre-wrap\\\">\ud83c\udf0d Je beheerst ook het <strong>Engels goed<\/strong>, in woord &eacute;n geschrift;<\/p>\\n<p class=\\\"mb-2 whitespace-pre-wrap\\\">\ud83d\udde3\ufe0f Je weet <strong>vertrouwen uit te stralen in gesprekken<\/strong> en kunt klanten vriendelijk, duidelijk en professioneel te woord staan;<\/p>\\n<p class=\\\"mb-2 whitespace-pre-wrap\\\">\u23f0 Je hebt <strong>geen moeite om te starten vanaf 01:00am\/02:00am<\/strong> en met werken in de avond, nacht of tijdens feestdagen;<\/p>\\n<p class=\\\"mb-2 whitespace-pre-wrap\\\">\ud83d\udca1 Je <strong>denkt in oplossingen<\/strong>, <strong>toont eigenaarschap<\/strong> en durft ook <strong>out-of-the-box<\/strong> te denken wanneer de situatie daarom vraagt;<\/p>\\n<p class=\\\"mb-2 whitespace-pre-wrap\\\">\ud83d\udcbb Je <strong>voelt je thuis in een digitale werkomgeving<\/strong>, maakt systemen snel eigen en werkt gemakkelijk via telefoon, e-mail en chat;<\/p>\\n<p class=\\\"mb-2 whitespace-pre-wrap\\\">\ud83e\udd1d Je <strong>neemt je werk serieus<\/strong>, <strong>toont professioneel gedrag<\/strong> op de werkvloer en <strong>respecteert de afspraken<\/strong> die horen bij een veilige en prettige werkomgeving;<\/p>\\n<p class=\\\"mb-2 whitespace-pre-wrap\\\">\u2705 Een <strong>Verklaring Omtrent Gedrag (VOG)<\/strong> is verplicht.<\/p>\\n<h2 class=\\\"mb-2 whitespace-pre-wrap\\\">Solliciteer direct!<\/h2>\\n<p>Klik op de knop hieronder om direct te solliciteren of stuur een e-mail naar <a href=\\\"mailto:recruiting.cw@concentrix.com\\\">recruiting.cw@concentrix.com<\/a> met je CV en een kopie van je ID.<\/p>\",\"ats_external_id\":\"4036344609\",\"location\":\"Willemstad, Cura\u00e7ao\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"ANG\",\"updated_at\":\"2026-10-20T01:59:12.654+02:00\",\"created_at\":\"2026-01-09T11:15:40.291+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-netherlands.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81OA?\",\"apply_url\":\"https:\/\/concentrix-netherlands.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81OA\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"nl\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-netherlands\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"9\",\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"1\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":\"1\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"1312\",\"campaign_id\":\"13510\",\"campaign_title\":\"Specialist, Partner Success R1691115\",\"campaign_type\":\"job_application\",\"job_title\":\"Specialist, Partner Success - Bilingual\",\"street\":\"COL Bogota - Cra. 15 #77-50\",\"address\":\"COL Bogota - Cra. 15 #77-50\",\"city\":\"Bogota\",\"state\":null,\"postal_code\":\"\u00a0110221\",\"region\":null,\"country\":\"Colombia\",\"short_description\":\"The Partner Specialist is responsible for effectively enabling the sales process for a client\u2019s products and services for an assigned territory\/client. Responsibilities are focused on managing relationships with important channel partners, as well as supporting a team to drive sales through channel \\npartners.\",\"long_description\":\"<p><b>Responsibilities<\/b><\/p><ul><li>Improve customer retention and revenue growth for an established customer base while providing accurate weekly\/monthly\/quarterly sales forecasts<\/li><li>Achieve defined metrics by promoting the sale of products and services to a portfolio of strategic channel engagement partners<\/li><li>Conduct monthly\/quarterly consultative reviews and health checks analyzing our needs<\/li><li>Create talk tracks specifically related to customer health and use predictive data to identify &#39;at-risk&#39; customers<\/li><li>Maintain overall health of channel, ensuring high satisfaction levels, with constant evaluation of channel experience and use feedback to make improvements.<\/li><li>Manage all channel escalations and coordinate delivery of prompt and successful 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skills with demonstrated ability to articulate the value and business process to a customer<\/li><li>Experience coaching others or training delivery<\/li><li>Excellent knowledge of MS Office programs<\/li><li>Experience using email, phone and video tools<\/li><li>Experience working with Salesforce.com or similar CRM<\/li><li>Maintain overall ownership and to function as single contact for Top Channel Partners<\/li><\/ul><p><\/p><p><b>Internal Career Path Policies<\/b><\/p><ul><li><b>The game-changers must have the approval of his or her immediate supervisor to apply for the call.<\/b><\/li><li><b>Required tenure: 6 months.<\/b><\/li><li><b>Required performance: <\/b>KPIs or goals on target for the business unit to which they belong in the last <b>3-month period (not average).<\/b><\/li><li><b>Must not have active disciplinary actions.<\/b><\/li><li><b>The game-changer may participate in only one process at a time.<\/b><\/li><li><b>Comply with the learning paths of the Corporate 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D&uuml;nyada, 70 &uuml;lkede 450 binden fazla &ccedil;al\u0131\u015fan\u0131yla hizmet veren Concentrix, T&uuml;rkiye&rsquo;de ba\u015fta \u0130stanbul, \u0130zmir, Ankara, Van olmak &uuml;zere toplam 7 \u015fehirde, 17 bini a\u015fk\u0131n &ccedil;al\u0131\u015fan ile m&uuml;\u015fteri hizmet y&ouml;netimi ve deneyiminde fark yaratmaya devam etmektedir.&rsquo;&rsquo;<\/p>\\n<p class=\\\"x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_MsoNormal\\\">&nbsp;GENEL N\u0130TEL\u0130KLER;<\/p>\\n<ul type=\\\"disc\\\">\\n<li class=\\\"x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_MsoNormal\\\">En az &Ouml;nlisans mezunu,<\/li>\\n<li class=\\\"x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_MsoNormal\\\">Vardiyal\u0131 ve \u015firkette &ccedil;al\u0131\u015fabilecek,<\/li>\\n<li class=\\\"x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_MsoNormal\\\">\u0130yi derece MS Office programlar\u0131n\u0131 kullanabilen,<\/li>\\n<li class=\\\"x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_MsoNormal\\\">\u0130leti\u015fim becerileri geli\u015fmi\u015f, diksiyonu d&uuml;zg&uuml;n,<\/li>\\n<li class=\\\"x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_MsoNormal\\\">\u0130kna kabiliyeti y&uuml;ksek,<\/li>\\n<li class=\\\"x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_MsoNormal\\\">&Ccedil;&ouml;z&uuml;m odakl\u0131, Tak\u0131m &ccedil;al\u0131\u015fmas\u0131na yatk\u0131n,<\/li>\\n<li class=\\\"x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_MsoNormal\\\">Dinamik, yo\u011fun tempoya ayak uydurabilecek,<\/li>\\n<li class=\\\"x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_MsoNormal\\\">Erkek adaylar i&ccedil;in askerli\u011fini tamamlam\u0131\u015f ya da en az 2 y\u0131l tecilli<\/li>\\n<\/ul>\\n<p class=\\\"x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_MsoNormal\\\">\u0130\u015e TANIMI&nbsp; &nbsp; &nbsp;<\/p>\\n<p class=\\\"x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_MsoNormal\\\">&nbsp;&nbsp;&nbsp;&nbsp; Hizmet sekt&ouml;r&uuml;nde faaliyet g&ouml;steren operasyonlar\u0131m\u0131zda, hedef odakl\u0131, kaliteli hizmet ve m&uuml;\u015fteri memnuniyeti anlay\u0131\u015f\u0131yla &ccedil;a\u011fr\u0131lar\u0131 yan\u0131tlayacak, ekip arkada\u015flar\u0131 ar\u0131yoruz.<\/p>\\n<p><span data-teams=\\\"true\\\">&nbsp;Lokasyon: Diyarbak\u0131r<\/span><\/p>\",\"ats_external_id\":\"TR-4330\",\"location\":\"Diyarbak\u0131r, D\u0130YARBAKIR\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-20T02:59:13.132+03:00\",\"created_at\":\"2026-01-08T14:31:19.993+03:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-turkiye.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80MzMw?\",\"apply_url\":\"https:\/\/concentrix-turkiye.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80MzMw\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"\",\"job_industry\":\"\",\"contract_type\":\"\",\"locale\":\"en\",\"remote_type\":\"wfh_flexible\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-turkiye\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"1\",\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":\"0\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"341\",\"campaign_id\":\"192\",\"campaign_title\":\"Electrolux \/ Swedish \/ Solna\",\"campaign_type\":\"job_application\",\"job_title\":\"Vi s\u00f6ker kundtj\u00e4nstmedarbetare till v\u00e5rt kundserviceteam p\u00e5 Electrolux!\",\"street\":\"\",\"address\":\"\",\"city\":\"Solna\",\"state\":\"Stockholm County\",\"postal_code\":\"169 04\",\"region\":\"Solna\",\"country\":\"Sweden\",\"short_description\":\"\u00c4r du v\u00e5r n\u00e4sta kollega till den svenska kundtj\u00e4nsten?\",\"long_description\":\"<div data-olk-copy-source=\\\"MessageBody\\\">I rollen som kundtj&auml;nstmedarbetare hos oss p&aring; Concentrix, kommer du att ta emot inkommande samtal fr&aring;n Electrolux kunder. Du kommer ta emot samtal r&ouml;rande fakturor, fr&aring;gor och enklare fels&ouml;kningar d&auml;r din roll &auml;r att hj&auml;lpa kunderna utifr&aring;n deras behov. F&ouml;r att passa i rollen &auml;r det meriterande att vara bekv&auml;m med bem&ouml;tande av kunder &ouml;ver telefon. Ut&ouml;ver en trevlig atmosf&auml;r och h&auml;rliga kollegor, erbjuder vi ett fr&auml;scht kontor i Solna strand med utsikt &ouml;ver vattnet! Dessutom erbjuder vi bekv&auml;ma arbetstider, m&aring;ndag - fredag 08:00-17:00. &nbsp;<\/div>\\n<div data-olk-copy-source=\\\"MessageBody\\\">&nbsp;<\/div>\\n<div data-olk-copy-source=\\\"MessageBody\\\">\\n<div><strong><em>Som kundservicemedarbetare f&ouml;r Electrolux kommer du<\/em>:<\/strong><\/div>\\n<ul>\\n<li>Supportera inom allm&auml;n kundservice inom hemprodukter och vitvaror.<\/li>\\n<li>Hj&auml;lpa kunder med teknisk support, fels&ouml;kning och produktinformation.<\/li>\\n<li>Anv&auml;nda din &ouml;vertygande kommunikationsf&ouml;rm&aring;ga f&ouml;r att aktivt identifiera kundbehov och driva merf&ouml;rs&auml;ljning genom att skapa v&auml;rde i kundens fortsatta anv&auml;ndning av tj&auml;nsten.<\/li>\\n<li>F&aring; m&ouml;jlighet till prestationsbaserad bonus samt provisionsbaserad bonus p&aring; s&auml;lj.<\/li>\\n<li>F&aring; betald utbildning f&ouml;r att du ska f&aring; r&auml;tt f&ouml;ruts&auml;ttningar f&ouml;r tj&auml;nsten!<\/li>\\n<\/ul>\\n<div>&nbsp;<\/div>\\n<div><strong><em>Concentrix och du &auml;r en bra match om du:<\/em><\/strong><\/div>\\n<ul>\\n<li>Har god datorvana<\/li>\\n<li>Har godk&auml;nda betyg i Svenska A\/1 and Engelska A\/5<\/li>\\n<li>Har en god attityd till att l&auml;ra och utvecklas som person<\/li>\\n<li>Har en k&auml;nsla f&ouml;r vad som &auml;r god kundservice och en vilja att ut&ouml;va just s&aring;dan.<\/li>\\n<\/ul>\\n<div><br \/><strong><em>Vad vi erbjuder dig:<\/em><\/strong><\/div>\\n<ul>\\n<li>Betald utbildning fr.o.m&nbsp;<strong>startdagen 16 nov 2026<\/strong><\/li>\\n<li>Tillsvidareanst&auml;llning, med 6 m&aring;naders provanst&auml;llning<\/li>\\n<li>M&ouml;jligheten att f&aring; erfarenhet och kunskap inom kundtj&auml;nst<\/li>\\n<li>Teamaktiviteter b&aring;de p&aring;- och utanf&ouml;r arbetet f&ouml;r att g&ouml;ra jobbet roligare<\/li>\\n<li>Vi har kollektivavtal med Unionen, vilket f&ouml;r oss &auml;r en sj&auml;lvklarhet s&aring; att du kan k&auml;nna dig trygg i din anst&auml;llning<\/li>\\n<li>Friskv&aring;rdsbidrag om 3500 kronor per &aring;r<\/li>\\n<li>Kontinuerlig coaching f&ouml;r att st&ouml;tta dig i din roll<\/li>\\n<li>Goda karri&auml;rsutvecklingsm&ouml;jligheter samt m&ouml;jlighet att ta del av v&aring;ra interna karri&auml;rsprogram<\/li>\\n<li>Ett fr&auml;scht och h&auml;rligt kontor i Solna strand som &auml;r l&auml;tt att ta sig till.<\/li>\\n<\/ul>\\n<\/div>\\n<div>&nbsp;<\/div>\\n<div><strong>Upplev k&auml;nslan av en game-changing karri&auml;r!<\/strong><\/div>\\n<div>Letar du efter en ny utmaning? Concentrix &auml;r ett globalt f&ouml;retag specialiserade inom teknologi och service som supporterar framtidens varum&auml;rken i &ouml;ver 70 l&auml;nder. Vi arbetar med v&auml;lk&auml;nda f&ouml;retag - s&aring;dana du anv&auml;nder dig av varje dag - genom att f&ouml;rb&auml;ttra deras verksamhet med ny, innovativ teknologi och l&ouml;sningar.<\/div>\\n<div>&nbsp;<\/div>\\n<div>Om du vill v&auml;xa i din yrkesroll och bli inspirerad, s&aring; uppmanar vi dig att s&ouml;ka detta jobb som kundservicemedarbetare till Electrolux p&aring; v&aring;rt kontor i Stockholm. Du kommer att vara del av ett community av medarbetare som supporterar v&auml;lk&auml;nda varum&auml;rken inom bland annat tech, resebranschen, mode och h&auml;lsa.<\/div>\\n<div><br \/><strong>Karri&auml;r och personlig utveckling<\/strong><\/div>\\n<div>Vi kommer att se till att du f&aring;r r&auml;tt utbildning, modern utrustning samt kontinuerlig support i syfte att du ska lyckas i din nya roll. P&aring; Concentrix finns det ocks&aring; m&ouml;jligheter att g&ouml;ra karri&auml;r - ungef&auml;r 80% av v&aring;ra ledare och chefer har blivit befordrade internt! D&auml;rtill erbjuder vi tillg&aring;ng till karri&auml;rsutvecklingsprogram helt kostnadsfritt f&ouml;r att hj&auml;lpa dig att uppn&aring; dina karri&auml;rsm&aring;l.<\/div>\\n<div>&nbsp;<\/div>\\n<h3><strong>Ytterligare information:<\/strong><\/h3>\\n<div><strong>Start<\/strong>: 2026-11-16<\/div>\\n<div><strong>Anst&auml;llningsform<\/strong>: Heltid, tillsvidareanst&auml;llning. Vi till&auml;mpar 6 m&aring;naders provanst&auml;llning.<\/div>\\n<div><strong>Arbetstider<\/strong>: M&aring;ndag - fredag 08:00-17:00<\/div>\\n<div><br \/><em>Experience the best version of you!<\/em><\/div>\\n<div>Vi vill h&ouml;ra fr&aring;n dig om detta k&auml;nns som r&auml;tt steg f&ouml;r dig i din karri&auml;r. Ans&ouml;k redan idag och bli en del av oss p&aring; Concentrix.<\/div>\\n<div><br \/><em>Concentrix is an equal opportunity employer<\/em><\/div>\\n<div><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em><\/div>\",\"ats_external_id\":\"SE-192\",\"location\":\"Solna, Solna\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-02T14:24:53.672+02:00\",\"created_at\":\"2026-01-07T16:16:24.985+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-nordics.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xOTI?\",\"apply_url\":\"https:\/\/concentrix-nordics.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xOTI\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-nordics\",\"internal_job_listing\":\"1\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":\"1\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"636\",\"campaign_id\":\"22124\",\"campaign_title\":\"Advisor I, Customer Service R1667859\",\"campaign_type\":\"job_application\",\"job_title\":\"Talent Connect - Bacolod 2026\",\"street\":\"PHL Bacolod City\",\"address\":\"PHL Bacolod City\",\"city\":\"Cagayan de Oro\",\"state\":\"Negros Occidental\",\"postal_code\":\"9000\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><p>\u2022 Minimum of two years of college education. No prior call center experience is required<\/p><p>\u2022 Ability to think clearly and can explain simple issues effectively, both written and verbally<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><h2>\u00a0\u00a0\u00a0\u00a0<\/h2><h2><\/h2><p>\u00a0\u00a0\u00a0<\/p><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p><b>#LI-DNI<\/b><\/p>\",\"ats_external_id\":\"R1667859\",\"location\":\"Cagayan de Oro, Negros Occidental\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-12T20:46:37.966+08:00\",\"created_at\":\"2026-01-06T02:17:38.399+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMjEyNA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Bacolod-City\/Talent-Connect---Bacolod-2026_R1667859\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"language\":[],\"location\":{\"city\":\"Cagayan de Oro\",\"state\":\"Negros Occidental\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"9000\",\"primary_location\":{\"id\":\"JP_PHL_Bacolod_City\",\"wid\":\"740544c0a47f01848f28e9781f118359\",\"descriptor\":\"PHL Bacolod City\"}},\"languages\":null,\"recruiter\":{\"email\":{\"wid\":\"a64a04a19d6c0114c4861f4f09570003\",\"address\":\"jason.catatista@concentrix.com\"},\"last_name\":\"Catatista\",\"first_name\":\"Jason\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"},{\"id\":\"CF Training\",\"wid\":\"0227dc387a0901170aa1cd9cf765807f\",\"descriptor\":\"Training\"},{\"id\":\"CF Finance and Accounting Operations\",\"wid\":\"0227dc387a09014d71e524f0f465033c\",\"descriptor\":\"Finance and Accounting Operations\"},{\"id\":\"CF Quality\",\"wid\":\"0227dc387a0901315915bdf9f6652a4f\",\"descriptor\":\"Quality\"},{\"id\":\"CF Operations Reporting\",\"wid\":\"e839f21b1ce101e8ddd92884da06017b\",\"descriptor\":\"Operations Reporting\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC0570\",\"wid\":\"f9af6d7260980109b01f59fb4f0632e2\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-354933\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Bacolod-City\/Talent-Connect---Bacolod-2026_R1667859\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Bacolod-City\/Talent-Connect---Bacolod-2026_R1667859\/apply\",\"job_requisition_id\":\"R1667859\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"wid\":\"c1b956ff42f501e0ebd4db990d1a863a\",\"address\":\"charleshomer.labor@concentrix.com\"},\"last_name\":\"Labor\",\"first_name\":\"Charles Homer\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"},{\"id\":\"CF Training_Quality Group\",\"wid\":\"0227dc387a09017ceaef53bded65e5ef\",\"descriptor\":\"Training & Quality Group\"}],\"job_requisition\":{\"id\":\"R1667859\",\"wid\":\"acd33e5c439e102c2de849f8cdc90000\",\"descriptor\":\"R1667859 Talent Connect - Bacolod 2026 (Evergreen) (Open)\"},\"recruiter_group\":[{\"email\":{\"wid\":\"a64a04a19d6c0114c4861f4f09570003\",\"address\":\"jason.catatista@concentrix.com\"},\"last_name\":\"Catatista\",\"first_name\":\"Jason\"},{\"email\":{\"wid\":\"d09f4a51c1a401c54cd36cb34405f142\",\"address\":\"markjoseph.italia@concentrix.com\"},\"last_name\":\"Italia\",\"first_name\":\"Mark Joseph\"},{\"email\":{\"wid\":\"a3467c9bc6fc01e19a0be3c10d1a0e36\",\"address\":\"marygrace.ramos@concentrix.com\"},\"last_name\":\"Ramos\",\"first_name\":\"MG\"},{\"email\":{\"wid\":\"db0bffd68c230190a7d8946f0e1adb58\",\"address\":\"monicapaula.parroco@concentrix.com\"},\"last_name\":\"Parroco\",\"first_name\":\"Monica Paula\"},{\"email\":{\"wid\":\"cd562904c8ba01e87df5062ae22cefe3\",\"address\":\"ramoncarlos.lacson@concentrix.com\"},\"last_name\":\"Lacson\",\"first_name\":\"Ramon Carlos\"},{\"email\":{\"wid\":\"d9dbf78d463b102d0153f72dd9c00003\",\"address\":\"ronwell.doromal@concentrix.com\"},\"last_name\":\"Doromal\",\"first_name\":\"Ronwell\"},{\"email\":{\"wid\":\"b9e928e7a1d1100d03212cd0e8200003\",\"address\":\"samuel.alegre@concentrix.com\"},\"last_name\":\"Alegre\",\"first_name\":\"Sammie\"},{\"email\":{\"wid\":\"3b38ea0131d101d97a3a706d99173130\",\"address\":\"sunnyboy.pagobo@concentrix.com\"},\"last_name\":\"Pagobo\",\"first_name\":\"Sunny Boy\"},{\"email\":{\"wid\":\"5ea7fb05f4a30112e1939c56ff040001\",\"address\":\"vinamarie.pena@concentrix.com\"},\"last_name\":\"Pe\u00f1a\",\"first_name\":\"Vina Marie\"}],\"requisition_type\":null,\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":null,\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"637\",\"campaign_id\":\"22123\",\"campaign_title\":\"Advisor I, Customer Service R1667939\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Advisor - Digital Intake - Bacolod - 2026\",\"street\":\"PHL Bacolod City\",\"address\":\"PHL Bacolod City\",\"city\":\"Cagayan de Oro\",\"state\":\"Negros Occidental\",\"postal_code\":\"9000\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0#LI-DNI<\/p>\",\"ats_external_id\":\"R1667939\",\"location\":\"Cagayan de Oro, Negros Occidental\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-12T20:46:56.865+08:00\",\"created_at\":\"2026-01-06T02:17:38.159+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMjEyMw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Bacolod-City\/Customer-Service-Advisor---Digital-Intake---Bacolod---2026_R1667939\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"language\":[],\"location\":{\"city\":\"Cagayan de Oro\",\"state\":\"Negros Occidental\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"9000\",\"primary_location\":{\"id\":\"JP_PHL_Bacolod_City\",\"wid\":\"740544c0a47f01848f28e9781f118359\",\"descriptor\":\"PHL Bacolod City\"}},\"languages\":null,\"recruiter\":{\"email\":{\"wid\":\"46a3bbf9a67601cf069fccc3aa281838\",\"address\":\"fritziehazel.salumbides@concentrix.com\"},\"last_name\":\"Salumbides\",\"first_name\":\"Fritzie Hazel\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC0570\",\"wid\":\"f9af6d7260980109b01f59fb4f0632e2\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-354905\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Bacolod-City\/Customer-Service-Advisor---Digital-Intake---Bacolod---2026_R1667939\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Bacolod-City\/Customer-Service-Advisor---Digital-Intake---Bacolod---2026_R1667939\/apply\",\"job_requisition_id\":\"R1667939\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"wid\":\"9486d7dfa08610184731e75d71c70001\",\"address\":\"renatochuck.mateo@concentrix.com\"},\"last_name\":\"Mateo\",\"first_name\":\"Chuck\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1667939\",\"wid\":\"acd33e5c439e102c3e01ad4ef1610001\",\"descriptor\":\"R1667939 Customer Service Advisor - Digital Intake - Bacolod - 2026 (Evergreen) (Open)\"},\"recruiter_group\":[{\"email\":{\"wid\":\"46a3bbf9a67601cf069fccc3aa281838\",\"address\":\"fritziehazel.salumbides@concentrix.com\"},\"last_name\":\"Salumbides\",\"first_name\":\"Fritzie Hazel\"},{\"email\":{\"wid\":\"a64a04a19d6c0114c4861f4f09570003\",\"address\":\"jason.catatista@concentrix.com\"},\"last_name\":\"Catatista\",\"first_name\":\"Jason\"},{\"email\":{\"wid\":\"a3467c9bc6fc01b79fc307d9121a66c8\",\"address\":\"jayveeian.petere@concentrix.com\"},\"last_name\":\"Petere\",\"first_name\":\"Jayvee Ian\"},{\"email\":{\"wid\":\"8d894fbd824e013909667af7e71d5a99\",\"address\":\"jethro.antiporda@concentrix.com\"},\"last_name\":\"Antiporda\",\"first_name\":\"Jethro\"},{\"email\":{\"wid\":\"d09f4a51c1a401c54cd36cb34405f142\",\"address\":\"markjoseph.italia@concentrix.com\"},\"last_name\":\"Italia\",\"first_name\":\"Mark Joseph\"},{\"email\":{\"wid\":\"a3467c9bc6fc01e19a0be3c10d1a0e36\",\"address\":\"marygrace.ramos@concentrix.com\"},\"last_name\":\"Ramos\",\"first_name\":\"MG\"},{\"email\":{\"wid\":\"db0bffd68c230190a7d8946f0e1adb58\",\"address\":\"monicapaula.parroco@concentrix.com\"},\"last_name\":\"Parroco\",\"first_name\":\"Monica Paula\"},{\"email\":{\"wid\":\"cd562904c8ba01e87df5062ae22cefe3\",\"address\":\"ramoncarlos.lacson@concentrix.com\"},\"last_name\":\"Lacson\",\"first_name\":\"Ramon Carlos\"},{\"email\":{\"wid\":\"d9dbf78d463b102d0153f72dd9c00003\",\"address\":\"ronwell.doromal@concentrix.com\"},\"last_name\":\"Doromal\",\"first_name\":\"Ronwell\"},{\"email\":{\"wid\":\"b9e928e7a1d1100d03212cd0e8200003\",\"address\":\"samuel.alegre@concentrix.com\"},\"last_name\":\"Alegre\",\"first_name\":\"Sammie\"},{\"email\":{\"wid\":\"5ea7fb05f4a30112e1939c56ff040001\",\"address\":\"vinamarie.pena@concentrix.com\"},\"last_name\":\"Pe\u00f1a\",\"first_name\":\"Vina Marie\"}],\"requisition_type\":null,\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":null,\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"638\",\"campaign_id\":\"22122\",\"campaign_title\":\"Advisor I, Customer Service R1668288\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Advisor - Digital Intake - Iloilo 2026\",\"street\":\"PHL Iloilo City - GF, 2nd thru 4th Floor Two Global Center Megaworld Blvd\",\"address\":\"PHL Iloilo City - GF, 2nd thru 4th Floor Two Global Center Megaworld Blvd\",\"city\":\"Iloilo City\",\"state\":\"Iloilo\",\"postal_code\":\"5000\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><h2><\/h2><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p>#LI-DNI<\/p>\",\"ats_external_id\":\"R1668288\",\"location\":\"Iloilo City, Iloilo\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-12T20:46:31.101+08:00\",\"created_at\":\"2026-01-06T02:17:05.012+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMjEyMg?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Iloilo-City-4th-Floor-Two-Global-Center-Megaworld-Blvd-Iloilo-Business-Park-Mandurriao\/Customer-Service-Advisor---Digital-Intake---Iloilo-2026_R1668288\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"language\":[],\"location\":{\"city\":\"Iloilo City\",\"state\":\"Iloilo\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"5000\",\"primary_location\":{\"id\":\"PH-ILO-MEGAW-01\",\"wid\":\"c46b7926c1150139add0aa33660e9e55\",\"descriptor\":\"PHL Iloilo City - GF, 2nd thru 4th Floor Two Global Center Megaworld Blvd\"}},\"languages\":null,\"recruiter\":{\"email\":{\"wid\":\"234614b464d81014c7547980f7620002\",\"address\":\"alliyahaubrey.yee1@concentrix.com\"},\"last_name\":\"Yee\",\"first_name\":\"Alliyah Aubrey\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC0570\",\"wid\":\"f9af6d7260980109b01f59fb4f0632e2\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-354716\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Iloilo-City-4th-Floor-Two-Global-Center-Megaworld-Blvd-Iloilo-Business-Park-Mandurriao\/Customer-Service-Advisor---Digital-Intake---Iloilo-2026_R1668288\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Iloilo-City-4th-Floor-Two-Global-Center-Megaworld-Blvd-Iloilo-Business-Park-Mandurriao\/Customer-Service-Advisor---Digital-Intake---Iloilo-2026_R1668288\/apply\",\"job_requisition_id\":\"R1668288\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"wid\":\"9486d7dfa08610184731e75d71c70001\",\"address\":\"renatochuck.mateo@concentrix.com\"},\"last_name\":\"Mateo\",\"first_name\":\"Chuck\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1668288\",\"wid\":\"9e0ce9724b6b102c806e9549e1ac0000\",\"descriptor\":\"R1668288 Customer Service Advisor - 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Homecoming - Iloilo 2026\",\"street\":\"PHL Iloilo City - GF, 2nd thru 4th Floor Two Global Center Megaworld Blvd\",\"address\":\"PHL Iloilo City - GF, 2nd thru 4th Floor Two Global Center Megaworld Blvd\",\"city\":\"Iloilo City\",\"state\":\"Iloilo\",\"postal_code\":\"5000\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><h2><\/h2><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. 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This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><p>\u00a0\u00a0\u00a0<\/p><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. 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This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><h2>\u00a0\u00a0\u00a0\u00a0<\/h2><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. 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City\",\"state\":\"Iloilo\",\"postal_code\":\"5000\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><h2><\/h2><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p>#LI-DNI<\/p>\",\"ats_external_id\":\"R1667885\",\"location\":\"Iloilo City, Iloilo\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-12T20:46:44.582+08:00\",\"created_at\":\"2026-01-06T02:15:41.758+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMjExNQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Iloilo-City-4th-Floor-Two-Global-Center-Megaworld-Blvd-Iloilo-Business-Park-Mandurriao\/Talent-Connect---Iloilo-2026_R1667885\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"language\":[],\"location\":{\"city\":\"Iloilo City\",\"state\":\"Iloilo\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"5000\",\"primary_location\":{\"id\":\"PH-ILO-MEGAW-01\",\"wid\":\"c46b7926c1150139add0aa33660e9e55\",\"descriptor\":\"PHL Iloilo City - GF, 2nd thru 4th Floor Two Global Center Megaworld Blvd\"}},\"languages\":null,\"recruiter\":{\"email\":{\"wid\":\"234614b464d81014c7547980f7620002\",\"address\":\"alliyahaubrey.yee1@concentrix.com\"},\"last_name\":\"Yee\",\"first_name\":\"Alliyah Aubrey\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC0570\",\"wid\":\"f9af6d7260980109b01f59fb4f0632e2\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-354650\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Iloilo-City-4th-Floor-Two-Global-Center-Megaworld-Blvd-Iloilo-Business-Park-Mandurriao\/Talent-Connect---Iloilo-2026_R1667885\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Iloilo-City-4th-Floor-Two-Global-Center-Megaworld-Blvd-Iloilo-Business-Park-Mandurriao\/Talent-Connect---Iloilo-2026_R1667885\/apply\",\"job_requisition_id\":\"R1667885\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"wid\":\"c1b956ff42f501e0ebd4db990d1a863a\",\"address\":\"charleshomer.labor@concentrix.com\"},\"last_name\":\"Labor\",\"first_name\":\"Charles Homer\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1667885\",\"wid\":\"5b84737be9de102c30fbf9862cf90000\",\"descriptor\":\"R1667885 Talent Connect - 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Iloilo Events 2026\",\"street\":\"PHL Iloilo City - GF, 2nd thru 4th Floor Two Global Center Megaworld Blvd\",\"address\":\"PHL Iloilo City - GF, 2nd thru 4th Floor Two Global Center Megaworld Blvd\",\"city\":\"Iloilo City\",\"state\":\"Iloilo\",\"postal_code\":\"5000\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><p><\/p><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p>#LI-DNI<\/p>\",\"ats_external_id\":\"R1667098\",\"location\":\"Iloilo City, Iloilo\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-12T20:46:19.892+08:00\",\"created_at\":\"2026-01-06T02:14:22.940+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMjExNA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Iloilo-City-4th-Floor-Two-Global-Center-Megaworld-Blvd-Iloilo-Business-Park-Mandurriao\/Customer-Service-Advisor---Iloilo-Events-2026_R1667098\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"language\":[],\"location\":{\"city\":\"Iloilo City\",\"state\":\"Iloilo\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"5000\",\"primary_location\":{\"id\":\"PH-ILO-MEGAW-01\",\"wid\":\"c46b7926c1150139add0aa33660e9e55\",\"descriptor\":\"PHL Iloilo City - GF, 2nd thru 4th Floor Two Global Center Megaworld Blvd\"}},\"languages\":null,\"recruiter\":{\"email\":{\"wid\":\"234614b464d81014c7547980f7620002\",\"address\":\"alliyahaubrey.yee1@concentrix.com\"},\"last_name\":\"Yee\",\"first_name\":\"Alliyah Aubrey\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC0570\",\"wid\":\"f9af6d7260980109b01f59fb4f0632e2\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-354742\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Iloilo-City-4th-Floor-Two-Global-Center-Megaworld-Blvd-Iloilo-Business-Park-Mandurriao\/Customer-Service-Advisor---Iloilo-Events-2026_R1667098\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Iloilo-City-4th-Floor-Two-Global-Center-Megaworld-Blvd-Iloilo-Business-Park-Mandurriao\/Customer-Service-Advisor---Iloilo-Events-2026_R1667098\/apply\",\"job_requisition_id\":\"R1667098\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"wid\":\"c1b956ff42f501e0ebd4db990d1a863a\",\"address\":\"charleshomer.labor@concentrix.com\"},\"last_name\":\"Labor\",\"first_name\":\"Charles Homer\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1667098\",\"wid\":\"1de108304874102b906278bdc2d60001\",\"descriptor\":\"R1667098 Customer Service Advisor - 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This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<p><b><u>Job Type:<\/u><\/b><b><span>\u00a0\u00a0Full-Time<\/span><\/b>\u00a0<\/p><p><b><u><span>Location<\/span><\/u><\/b><b><span>:<\/span><\/b>\u00a0CDMX<\/p><p><\/p><p><\/p><p><b><span>WHAT\u2019S IN IT FOR YOU?<\/span><\/b><\/p><ul><li>A diverse, global organization full of intelligent, friendly people to bounce ideas off, learn from and grow with\u00a0<\/li><li>Endless career opportunities and clear paths for career development\u00a0<\/li><li>A competitive salary\u00a0<\/li><li>Inclusive perks and benefits\u00a0<\/li><li>Opportunity for monthly performance incentives\u00a0<\/li><li>Great weekly, biweekly and monthly activities<\/li><li>Great raffles and prizes<\/li><\/ul><p><\/p><p><b><span>WHAT YOU WANT MATTERS TO US<\/span><\/b><\/p><p>Think about making a check list with all of the things that would make you feel good at work. Does your check list have meeting a diverse group of like-minded new people on it? How about being recognized and rewarded for doing great things? Maybe you pictured a place where you could have all of these things while making a positive difference in people\u2019s day. If so, Concentrix is a great place for you. Every day we spread positivity in others&#39; lives through compassionate customer interactions and genuine problem solving with a human touch. Doing right by people is in our DNA because we believe a desire to be treated with care and respect is a universal part of the human experience. This philosophy drives everything we do and creates the framework for how we treat our customers and our staff.<\/p><p>No matter your background or your years of experience, getting started or establishing your career path might seem challenging, but often the answer is much simpler than you think.\u00a0We are looking for customer service experts.<\/p><p>This role is the perfect opportunity for someone considering a career in customer services.<\/p><p><\/p><p><b><span>WHAT WOULD YOU BRING TO OUR TEAM?<\/span><\/b><\/p><p>Your passion for doing good for other people will help you bond with your customers and your team.\u00a0You will actively listen and troubleshoot to provide a great customer experience. Your\u00a0attention to detail, ability to think outside the box, excellent communication, and passion\u00a0will help you excel in this role.\u00a0<\/p><p><\/p><p><b><span>TO BECOME A PART OF OUR TEAM:<\/span><\/b><\/p><p>Courteous with strong customer service orientation<\/p><p><span>\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/span> Intermediate - Advanced English level<\/p><p><span>\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/span> High School diploma or equivalent required<\/p><p><span>\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/span> 6 months minimum of experience in Call center customer service(Desired)<\/p><p><span>\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/span> Ability to work under constant changes<\/p><p><span>\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/span> Multitasking<\/p><p><span>\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/span> Strong computer navigation skills and PC knowledge<\/p><p><span>\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/span> Ability to communicate effectively, both in writing and verbally<\/p><p><span>\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/span> Reliable with strong attention to detail<\/p><p><span>\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/span> Skilled in multitasking; including the ability to be flexible and adapt to change quickly<\/p><p><span>\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/span> Tolerance of repetitive work in a fast-paced, high-production work environment<\/p><p><span>\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/span> Ability to work as a team member as well as independently<\/p><p><span>\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/span> Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p><span>\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/span> Shift rotation capability as needed<\/p><p><span>\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/span> Based on location and \/ or program, additional experience \/ skills may be required<\/p><p><\/p><p><b><span>CALL US HOME:<\/span><\/b><\/p><p><span>If you find yourself smiling right now and this feels like the perfect next step in your\u00a0career, we want to hear from you! Apply today and find out why 290,000&#43; people around the globe choose to call Concentrix home.\u00a0<\/span><\/p><p><\/p><p>Concentrix is an award-winning global CX solutions company who creates amazing experiences for the world\u2019s best brands and their customers. We\u2019re an ambitious team of innovators, risk-takers, and game-changers: the kind of folks who thrive on solving complex problems.<\/p><p><\/p><p><span>All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.<\/span><\/p><p><\/p><p><b>Learn more:<\/b><\/p><p><b>Concentrix<\/b>\u202fon Facebook |\u202f<b>Concentrix\u00a0<\/b>on Instagram |\u202f<b>www.concentrix.com<\/b>\u00a0<\/p><p><\/p><p><i>The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. 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This position responds to escalated and unresolved calls from other technical support advisors.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0<\/h2><p>Communicate with clients using French\/German\/Spanish\/Italian through email, online, and voice formats. Assist clients with inquiries related to logistics, returns and exchanges, and after-sales technical support for smart home products (such as robot vacuums, floor scrubbers, hair dryers, and other small appliances) on Amazon&#39;s official website and overseas e-commerce platforms, providing them with accurate and comprehensive service. Analyze customer needs through communication, and enhance customer satisfaction through efficient and accurate responses and professional service. Provide timely feedback on issues discovered during service and actively propose improvements and suggestions. Working hours: 15:00-24:00 during daylight saving time (16:00-1:00 during standard time). Work five days and rest for two days.<\/p><p><\/p><h2>Candidate Profile\u00a0<\/h2><ul><li>Fluent French or German or Spanish or Italian<\/li><li>Courteous with strong customer service orientation<\/li><li>Ability to effectively communicate, both written and verbally<\/li><li>Ability to learn including strong problem solving skills<\/li><li>Dependable with proficient attention to detail<\/li><li>Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly<\/li><li>Ability to work as a team member, as well as independently with minimal supervision<\/li><li>Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/li><\/ul><p>\u00a0<\/p><p><\/p><h2><b>Disclaimer\u00a0\u00a0 <\/b><\/h2><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p>\",\"ats_external_id\":\"R1690402\",\"location\":\"Suzhou, Jiangsu\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-12T20:46:12.811+08:00\",\"created_at\":\"2025-12-19T06:14:17.669+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMjA5MQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/CHN-Suzhou---1F-BIII-23-Creative-Industry-Park-328-Xing-Hu-Street\/Customer-Service---French-German-Spanish-Italian_R1690402\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"language\":[],\"location\":{\"city\":\"Suzhou\",\"state\":\"Jiangsu\",\"country\":{\"wid\":\"6cb77610a8a543aea2d6bc10457e35d4\",\"iso2\":\"CN\",\"iso3\":\"CHN\",\"descriptor\":\"China\",\"iso_numeric\":\"156\"},\"postal_code\":\"215027\",\"primary_location\":{\"id\":\"CN-SUZ-CREAT-01\",\"wid\":\"f778de11033d101ce35ffc8df27a0000\",\"descriptor\":\"CHN Suzhou - 1F BIII-23 Creative Industry Park 328 Xing Hu Street\"}},\"languages\":null,\"recruiter\":{\"email\":{\"wid\":\"492c4a45eceb100ca1f0712fb0450000\",\"address\":\"chenxi.li@concentrix.com\"},\"last_name\":\"Li\",\"first_name\":\"Chen Xi\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"}],\"recruiters\":[{\"id\":\"102393543\",\"wid\":\"d5b3219023f0102b3d71954e4fb00002\",\"descriptor\":\"Chen Xi Li \uff08\u674e\u6668\u66e6\uff09 (102393543)\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC0633\",\"wid\":\"f9af6d72609801df97a70dfd4f06b9e2\",\"descriptor\":\"Sr. Advisor I, Technical Support\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-352785\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/CHN-Suzhou---1F-BIII-23-Creative-Industry-Park-328-Xing-Hu-Street\/Customer-Service---French-German-Spanish-Italian_R1690402\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/CHN-Suzhou---1F-BIII-23-Creative-Industry-Park-328-Xing-Hu-Street\/Customer-Service---French-German-Spanish-Italian_R1690402\/apply\",\"job_requisition_id\":\"R1690402\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"wid\":\"492c4a45eceb100ca1f0712fb0450000\",\"address\":\"chenxi.li@concentrix.com\"},\"last_name\":\"Li\",\"first_name\":\"Chen Xi\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1690402\",\"wid\":\"72d70cedbc7a1001871dd205bba10000\",\"descriptor\":\"R1690402 Customer Service - French\/German\/Spanish\/Italian (Evergreen) (Open)\"},\"recruiter_group\":[{\"email\":{\"wid\":\"492c4a45eceb100ca1f0712fb0450000\",\"address\":\"chenxi.li@concentrix.com\"},\"last_name\":\"Li\",\"first_name\":\"Chen Xi\"}],\"requisition_type\":null,\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_10\",\"wid\":\"0227dc387a09013940c6f923e165de36\",\"descriptor\":\"Grade 10\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":null,\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"645\",\"campaign_id\":\"22088\",\"campaign_title\":\"Advisor I, Customer Service R1665990\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Advisor - Homecoming - Taguig 2026\",\"street\":\"PHL Bonifacio Global City Taguig\",\"address\":\"PHL Bonifacio Global City Taguig\",\"city\":\"Cagayan de Oro\",\"state\":\"National Capital Region\",\"postal_code\":\"9000\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><p><\/p><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. 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Ann\"},{\"email\":{\"wid\":\"a3298acd7dc80120f568103f9b17df2d\",\"address\":\"stephanieanne.mariano@concentrix.com\"},\"last_name\":\"Mariano - Navera\",\"first_name\":\"Stephanie Anne\"},{\"email\":{\"wid\":\"8a4a0620ff50101770e7cc73dcb00002\",\"address\":\"traickasofia.sagum@concentrix.com\"},\"last_name\":\"Sagum\",\"first_name\":\"Traicka Sofia\"},{\"email\":{\"wid\":\"2cdf9a123af5100c71dafde735db0000\",\"address\":\"tzarissealmira.estilo@concentrix.com\"},\"last_name\":\"Estilo\",\"first_name\":\"Tzarisse 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12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":null,\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"647\",\"campaign_id\":\"22085\",\"campaign_title\":\"Advisor I, Customer Service R1575610\",\"campaign_type\":\"job_application\",\"job_title\":\"Talent Connect TIKTOK - Naga 2025\",\"street\":\"PHL Naga\",\"address\":\"PHL Naga\",\"city\":\"Davao\",\"state\":\"Camarines Sur\",\"postal_code\":\"9000\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><h2>\u00a0\u00a0\u00a0<\/h2><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p><b>#LI-DNI<\/b><\/p>\",\"ats_external_id\":\"R1575610\",\"location\":\"Davao, Camarines Sur\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-12T20:56:02.686+08:00\",\"created_at\":\"2025-12-19T02:32:07.912+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMjA4NQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Naga\/Talent-Connect-TIKTOK---Naga-2025_R1575610\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"CLOSED\",\"wid\":\"8ce1be24e0e743929d9ae78aa55bad04\",\"descriptor\":\"Closed\"},\"language\":[],\"location\":{\"city\":\"Davao\",\"state\":\"Camarines Sur\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"9000\",\"primary_location\":{\"id\":\"JP_PHL_Naga\",\"wid\":\"740544c0a47f014f3687f6781f11ab59\",\"descriptor\":\"PHL Naga\"}},\"languages\":null,\"recruiter\":{\"email\":{\"wid\":\"417acf70337e10177c24c001acd80000\",\"address\":\"jayleen.felismina@concentrix.com\"},\"last_name\":\"Felismina\",\"first_name\":\"Jayleen\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC0570\",\"wid\":\"f9af6d7260980109b01f59fb4f0632e2\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-299685\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Naga\/Talent-Connect-TIKTOK---Naga-2025_R1575610\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Naga\/Talent-Connect-TIKTOK---Naga-2025_R1575610\/apply\",\"job_requisition_id\":\"R1575610\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"wid\":\"ff4fc406497601285948025d9b295b1c\",\"address\":\"reenamarie.ropeta@concentrix.com\"},\"last_name\":\"Ropeta\",\"first_name\":\"Reena Marie\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1575610\",\"wid\":\"c82f485d8dfd101d38ff8b0d95230000\",\"descriptor\":\"R1575610 Talent Connect TIKTOK - Naga 2025 (Evergreen) (Closed)\"},\"recruiter_group\":[{\"email\":{\"wid\":\"417acf70337e10177c24c001acd80000\",\"address\":\"jayleen.felismina@concentrix.com\"},\"last_name\":\"Felismina\",\"first_name\":\"Jayleen\"},{\"email\":{\"wid\":\"7b02e1017bb401f442de6b64fc0257b0\",\"address\":\"kristine.balasta@concentrix.com\"},\"last_name\":\"Balasta\",\"first_name\":\"Kristine\"}],\"requisition_type\":null,\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":null,\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"648\",\"campaign_id\":\"22077\",\"campaign_title\":\"Advisor I, Customer Service R1666286\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Advisor - Shaw XTRA 2026\",\"street\":\"PHL Mandaluyong City - Shaw 2\",\"address\":\"PHL Mandaluyong City - Shaw 2\",\"city\":\"Mandaluyong\",\"state\":\"National Capital Region\",\"postal_code\":\"1550\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><h2>\u00a0\u00a0\u00a0\u00a0<\/h2><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p>#LI-DNI<\/p>\",\"ats_external_id\":\"R1666286\",\"location\":\"Mandaluyong, National Capital Region\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-12T20:55:48.721+08:00\",\"created_at\":\"2025-12-19T02:32:06.953+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMjA3Nw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Mandaluyong-City---Shaw\/Customer-Service-Advisor---Shaw-XTRA-2026_R1666286\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"language\":[],\"location\":{\"city\":\"Mandaluyong\",\"state\":\"National Capital Region\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"1550\",\"primary_location\":{\"id\":\"PH-MAN-SHAWB-Y0\",\"wid\":\"b67da9176e3d1062f9e35bf1c631c1ff\",\"descriptor\":\"PHL Mandaluyong City - Shaw 2\"}},\"languages\":null,\"recruiter\":{\"email\":{\"wid\":\"570670c22957100472b3e9b717b80000\",\"address\":\"ananicole.tuiza@concentrix.com\"},\"last_name\":\"Tuiza\",\"first_name\":\"Ana Nicole\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"}],\"recruiters\":[{\"id\":\"100645281\",\"wid\":\"60219339f7a01064a59410810196b7d0\",\"descriptor\":\"Myrna Garcia (100645281)\"},{\"id\":\"102935259\",\"wid\":\"0e9f49a2f18a101793beabb5f00d0000\",\"descriptor\":\"Dianica Yapo (102935259)\"},{\"id\":\"101241012\",\"wid\":\"76e05b2ea2fc01b944fc8c6c0d62547e\",\"descriptor\":\"Caissey Del fonso (101241012)\"},{\"id\":\"101836685\",\"wid\":\"9e0066dd1ceb013f3023a53f071d3ec9\",\"descriptor\":\"Norghezza Paculanang (101836685)\"},{\"id\":\"102357000\",\"wid\":\"6cb4db9d9751101dd2871940ac510000\",\"descriptor\":\"Kate Ann Almero (102357000)\"},{\"id\":\"101361591\",\"wid\":\"7ca789c8bcf20167b48d5d11262f2736\",\"descriptor\":\"Ana Nicole Tuiza (101361591)\"},{\"id\":\"102070681\",\"wid\":\"fd856c041d671001a0ddb74c8cbc0000\",\"descriptor\":\"Chris Benedict Cartel (102070681)\"},{\"id\":\"101940974\",\"wid\":\"9c30a4b5b058010b650bd3f9cd840000\",\"descriptor\":\"Jessica May Dorias (101940974)\"},{\"id\":\"103286022\",\"wid\":\"72c00c10ab02100943644840d5ca0000\",\"descriptor\":\"Neil Robert Antonio (103286022)\"},{\"id\":\"102465352\",\"wid\":\"741493b2061f1032670d5e9175780000\",\"descriptor\":\"Rechelle Ann Flor (102465352)\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC0570\",\"wid\":\"f9af6d7260980109b01f59fb4f0632e2\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-349671\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Mandaluyong-City---Shaw\/Customer-Service-Advisor---Shaw-XTRA-2026_R1666286\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Mandaluyong-City---Shaw\/Customer-Service-Advisor---Shaw-XTRA-2026_R1666286\/apply\",\"job_requisition_id\":\"R1666286\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"wid\":\"b4e44fb98c63013120a742065f1c9239\",\"address\":\"jae.lombos@concentrix.com\"},\"last_name\":\"Lombos\",\"first_name\":\"Jae\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1666286\",\"wid\":\"942377358595102a61fa9b7f38d00001\",\"descriptor\":\"R1666286 Customer Service Advisor - Shaw XTRA 2026 (Evergreen) (Open)\"},\"recruiter_group\":[{\"email\":{\"wid\":\"570670c22957100472b3e9b717b80000\",\"address\":\"ananicole.tuiza@concentrix.com\"},\"last_name\":\"Tuiza\",\"first_name\":\"Ana Nicole\"},{\"email\":{\"wid\":\"8e81e72f17481001bf1003b9cb290000\",\"address\":\"chrisbenedict.cartel@concentrix.com\"},\"last_name\":\"Cartel\",\"first_name\":\"Chris Benedict\"},{\"email\":{\"wid\":\"1370d2b3f2d910146cf6b03f90680003\",\"address\":\"emily.delacruz@concentrix.com\"},\"last_name\":\"Dela Cruz\",\"first_name\":\"Emily\"},{\"email\":{\"wid\":\"20206af6bafb014f3f1cd669b9233e2c\",\"address\":\"evelyn.lanuza@concentrix.com\"},\"last_name\":\"Lanuza\",\"first_name\":\"Evelyn\"},{\"email\":{\"wid\":\"60e734f019d81009374217102f590005\",\"address\":\"jessalyn.paglinawan@concentrix.com\"},\"last_name\":\"Paglinawan\",\"first_name\":\"Jessalyn\"},{\"email\":{\"wid\":\"eb564db58494010b75aa45ae99a10001\",\"address\":\"jessicamay.dorias@concentrix.com\"},\"last_name\":\"Dorias\",\"first_name\":\"Jessica May\"},{\"email\":{\"wid\":\"8ae93a1d10c7101df09df481fe0a0004\",\"address\":\"kateann.almero@concentrix.com\"},\"last_name\":\"Almero\",\"first_name\":\"Kate Ann\"},{\"email\":{\"wid\":\"66387966d74301aa5bc16f88bf19638d\",\"address\":\"myrna.garcia@concentrix.com\"},\"last_name\":\"Garcia\",\"first_name\":\"Myrna\"},{\"email\":{\"wid\":\"fa3f793faf6d10094ee5386d04350003\",\"address\":\"neilrobert.antonio@concentrix.com\"},\"last_name\":\"Antonio\",\"first_name\":\"Neil Robert\"},{\"email\":{\"wid\":\"d6ebf20db451103281ee4f2741a10003\",\"address\":\"rechelleann.flor@concentrix.com\"},\"last_name\":\"Flor\",\"first_name\":\"Rechelle Ann\"}],\"requisition_type\":null,\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":null,\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"649\",\"campaign_id\":\"22074\",\"campaign_title\":\"Advisor I, Customer Service R1666280\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Advisor - MOA XTRA 2026\",\"street\":\"PHL Pasay City\",\"address\":\"PHL Pasay City\",\"city\":\"Davao\",\"state\":\"National Capital Region\",\"postal_code\":\"9000\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><h2>\u00a0\u00a0\u00a0\u00a0<\/h2><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p>#LI-DNI<\/p>\",\"ats_external_id\":\"R1666280\",\"location\":\"Davao, National Capital Region\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-12T20:55:34.051+08:00\",\"created_at\":\"2025-12-19T02:31:59.596+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMjA3NA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Pasay-City\/Customer-Service-Advisor---MOA-XTRA-2026_R1666280\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"language\":[],\"location\":{\"city\":\"Davao\",\"state\":\"National Capital Region\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"9000\",\"primary_location\":{\"id\":\"JP_PHL_Pasay_City\",\"wid\":\"740544c0a47f01e72197f7781f11b059\",\"descriptor\":\"PHL Pasay City\"}},\"languages\":null,\"recruiter\":{\"email\":{\"wid\":\"8e81e72f17481001bf1003b9cb290000\",\"address\":\"chrisbenedict.cartel@concentrix.com\"},\"last_name\":\"Cartel\",\"first_name\":\"Chris Benedict\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"}],\"recruiters\":[{\"id\":\"102366679\",\"wid\":\"796c55be191f10230ae4e6daf6660000\",\"descriptor\":\"Krystal Budod (102366679)\"},{\"id\":\"101887500\",\"wid\":\"b21aad4d9b11017f73fb73b5cc0f0304\",\"descriptor\":\"Earl Dimaculangan (101887500)\"},{\"id\":\"102115349\",\"wid\":\"fc28a69d085a1012d0f8387705c00000\",\"descriptor\":\"Rold Dexter Apalla (102115349)\"},{\"id\":\"102001101\",\"wid\":\"caee893f0ff10103d8f2c7db99740000\",\"descriptor\":\"Robert Baluyot (102001101)\"},{\"id\":\"102127375\",\"wid\":\"2a5fb6052b681017789227ee61f20000\",\"descriptor\":\"Jilliane Sofia Castor (102127375)\"},{\"id\":\"101887507\",\"wid\":\"846959bbe7140157af7d385bcd0fa317\",\"descriptor\":\"Jeremy Garcia (101887507)\"},{\"id\":\"101949544\",\"wid\":\"2ba3167769ff010ed7c59e3901de0000\",\"descriptor\":\"Karen Velasquez (101949544)\"},{\"id\":\"101949545\",\"wid\":\"efcc56d31caa010ed7f699ca39700000\",\"descriptor\":\"Jasmine Nicole Abing (101949545)\"},{\"id\":\"102070681\",\"wid\":\"fd856c041d671001a0ddb74c8cbc0000\",\"descriptor\":\"Chris Benedict Cartel (102070681)\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC0570\",\"wid\":\"f9af6d7260980109b01f59fb4f0632e2\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-349783\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Pasay-City\/Customer-Service-Advisor---MOA-XTRA-2026_R1666280\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Pasay-City\/Customer-Service-Advisor---MOA-XTRA-2026_R1666280\/apply\",\"job_requisition_id\":\"R1666280\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"wid\":\"b4e44fb98c63013120a742065f1c9239\",\"address\":\"jae.lombos@concentrix.com\"},\"last_name\":\"Lombos\",\"first_name\":\"Jae\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1666280\",\"wid\":\"fcee39038ba6102a61938ead4f200000\",\"descriptor\":\"R1666280 Customer Service Advisor - MOA XTRA 2026 (Evergreen) (Open)\"},\"recruiter_group\":[{\"email\":{\"wid\":\"8e81e72f17481001bf1003b9cb290000\",\"address\":\"chrisbenedict.cartel@concentrix.com\"},\"last_name\":\"Cartel\",\"first_name\":\"Chris Benedict\"},{\"email\":{\"wid\":\"e69227feb69701100a8fd1c6a0d30003\",\"address\":\"jasminenicole.abing@concentrix.com\"},\"last_name\":\"Abing\",\"first_name\":\"Jasmine Nicole\"},{\"email\":{\"wid\":\"995ce69b6dcb014b1f74f55c0710b1c3\",\"address\":\"jeremy.garcia@concentrix.com\"},\"last_name\":\"Garcia\",\"first_name\":\"Jeremy\"},{\"email\":{\"wid\":\"537522180a110103f131f165e4940003\",\"address\":\"roberto.baluyot@concentrix.com\"},\"last_name\":\"Baluyot\",\"first_name\":\"Robert\"},{\"email\":{\"wid\":\"54deb4a1ede21012ef9a93a4dc2d0004\",\"address\":\"rolddexter.apalla@concentrix.com\"},\"last_name\":\"Apalla\",\"first_name\":\"Rold Dexter\"}],\"requisition_type\":null,\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":null,\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"650\",\"campaign_id\":\"22069\",\"campaign_title\":\"Advisor I, Customer Service R1665928\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Advisor - Homecoming - One Makati 2026\",\"street\":\"PHL Makati City\",\"address\":\"PHL Makati City\",\"city\":\"Davao\",\"state\":\"National Capital Region\",\"postal_code\":\"9000\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><h2>\u00a0\u00a0\u00a0<\/h2><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p>#LI-DNI<\/p>\",\"ats_external_id\":\"R1665928\",\"location\":\"Davao, National Capital Region\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-12T20:55:43.574+08:00\",\"created_at\":\"2025-12-19T02:31:59.322+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMjA2OQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Makati-City\/Customer-Service-Advisor---Homecoming---One-Makati-2026_R1665928\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"language\":[],\"location\":{\"city\":\"Davao\",\"state\":\"National Capital Region\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"9000\",\"primary_location\":{\"id\":\"JP_PHL_Makati_City\",\"wid\":\"740544c0a47f01fb76ecf1781f11a159\",\"descriptor\":\"PHL Makati City\"}},\"languages\":null,\"recruiter\":{\"email\":{\"wid\":\"9f196ba80a870168658bbefb0419d44b\",\"address\":\"ann.jerez@concentrix.com\"},\"last_name\":\"Jerez\",\"first_name\":\"Ann Jill\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"}],\"recruiters\":[{\"id\":\"102164384\",\"wid\":\"52fefaea6753100bc52730f2801d0000\",\"descriptor\":\"Regine Victorino (102164384)\"},{\"id\":\"102070681\",\"wid\":\"fd856c041d671001a0ddb74c8cbc0000\",\"descriptor\":\"Chris Benedict Cartel (102070681)\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC0570\",\"wid\":\"f9af6d7260980109b01f59fb4f0632e2\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-349500\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Makati-City\/Customer-Service-Advisor---Homecoming---One-Makati-2026_R1665928\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Makati-City\/Customer-Service-Advisor---Homecoming---One-Makati-2026_R1665928\/apply\",\"job_requisition_id\":\"R1665928\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"wid\":\"b4e44fb98c63013120a742065f1c9239\",\"address\":\"jae.lombos@concentrix.com\"},\"last_name\":\"Lombos\",\"first_name\":\"Jae\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1665928\",\"wid\":\"fcee39038ba6102a1afc2f01174a0000\",\"descriptor\":\"R1665928 Customer Service Advisor - Homecoming - One Makati 2026 (Evergreen) (Open)\"},\"recruiter_group\":[{\"email\":{\"wid\":\"9f196ba80a870168658bbefb0419d44b\",\"address\":\"ann.jerez@concentrix.com\"},\"last_name\":\"Jerez\",\"first_name\":\"Ann Jill\"},{\"email\":{\"wid\":\"caa81dc2365d1018761c8d3a1d9f0002\",\"address\":\"bianca.ramirez@concentrix.com\"},\"last_name\":\"Ramirez\",\"first_name\":\"Bianca\"},{\"email\":{\"wid\":\"8e81e72f17481001bf1003b9cb290000\",\"address\":\"chrisbenedict.cartel@concentrix.com\"},\"last_name\":\"Cartel\",\"first_name\":\"Chris Benedict\"},{\"email\":{\"wid\":\"1cfa51a78a9f100be0a6bfbe934e0003\",\"address\":\"regine.victorino@concentrix.com\"},\"last_name\":\"Victorino\",\"first_name\":\"Regine\"}],\"requisition_type\":null,\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":null,\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"651\",\"campaign_id\":\"22064\",\"campaign_title\":\"Advisor I, Customer Service R1666305\",\"campaign_type\":\"job_application\",\"job_title\":\"XTRA Provincial Hiring 2026\",\"street\":\"PHL Quezon City - UP Ayala TechnoHub Bldg F, 4th Flr\",\"address\":\"PHL Quezon City - UP Ayala TechnoHub Bldg F, 4th Flr\",\"city\":\"Quezon City\",\"state\":\"National Capital Region\",\"postal_code\":\"1101\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. 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This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. 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Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><h2>\u00a0\u00a0\u00a0\u00a0<\/h2><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><br \/>#LI-DNI<\/p>\",\"ats_external_id\":\"R1557987\",\"location\":\"Angeles City, Pampanga\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-12T20:45:59.874+08:00\",\"created_at\":\"2025-12-19T02:31:57.184+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMjA1NA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Clark\/Customer-Service-Advisor---Clark-XTRA-2025_R1557987-1\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact 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Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><p>\u00a0\u00a0\u00a0<\/p><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><div><div><div><div><div><div><div><b><span><span>#LI-DNI<\/span><\/span><\/b><\/div><\/div><\/div><\/div><\/div><\/div><\/div>\",\"ats_external_id\":\"R1557919\",\"location\":\"CEBU, Cebu\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-12T20:55:29.510+08:00\",\"created_at\":\"2025-12-19T02:31:55.428+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMjA1Mg?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Cebu\/Customer-Service-Advisor---Mactan-2025_R1557919\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact 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This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><h2>\u00a0\u00a0\u00a0\u00a0<\/h2><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p>#LI-DNI<\/p>\",\"ats_external_id\":\"R1667993\",\"location\":\"Santa Cruz, National Capital Region\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-12T20:55:22.461+08:00\",\"created_at\":\"2025-12-19T02:31:55.122+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMjA1MQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Manila---San-Lazaro\/San-Lazaro-iRecruit-Engage-2025_R1667993\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"CLOSED\",\"wid\":\"8ce1be24e0e743929d9ae78aa55bad04\",\"descriptor\":\"Closed\"},\"language\":[],\"location\":{\"city\":\"Santa Cruz\",\"state\":\"National Capital Region\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"1014\",\"primary_location\":{\"id\":\"PH-STA-YUSEC-Y0\",\"wid\":\"b67da9176e3d1062f9e3b8c39adec293\",\"descriptor\":\"PHL Manila - 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Taguig 2026\",\"street\":\"PHL Bonifacio Global City Taguig\",\"address\":\"PHL Bonifacio Global City Taguig\",\"city\":\"Cagayan de Oro\",\"state\":\"National Capital Region\",\"postal_code\":\"9000\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><p><\/p><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p><b>#LI-DNI<\/b><\/p>\",\"ats_external_id\":\"R1668286\",\"location\":\"Cagayan de Oro, National Capital Region\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-12T20:54:41.660+08:00\",\"created_at\":\"2025-12-19T02:31:55.018+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMjA1MA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Bonifacio-Global-City-Taguig\/Customer-Service-Advisor---Digital-Intake---Taguig-2026_R1668286\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"language\":[],\"location\":{\"city\":\"Cagayan de Oro\",\"state\":\"National Capital Region\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"9000\",\"primary_location\":{\"id\":\"JP_PHL_Bonifacio_Global_City_Taguig\",\"wid\":\"740544c0a47f01822bc3eb781f118d59\",\"descriptor\":\"PHL Bonifacio Global City Taguig\"}},\"languages\":null,\"recruiter\":{\"email\":{\"wid\":\"db0bffd68c23011b9ea90d3b011aebf2\",\"address\":\"alaizamae.estipona@concentrix.com\"},\"last_name\":\"Avila\",\"first_name\":\"Alaiza Mae\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"}],\"recruiters\":[{\"id\":\"510068\",\"wid\":\"9f196ba80a8701983d6bd51808197304\",\"descriptor\":\"Roldan Bonifacio (510068)\"},{\"id\":\"102124464\",\"wid\":\"7799da4dd3a410167f5938b2d9350000\",\"descriptor\":\"Carolyn Ramoso (102124464)\"},{\"id\":\"102935259\",\"wid\":\"0e9f49a2f18a101793beabb5f00d0000\",\"descriptor\":\"Dianica Yapo (102935259)\"},{\"id\":\"102087372\",\"wid\":\"6fde65af0b551008c02903c1b3f30000\",\"descriptor\":\"Eldon Erispe (102087372)\"},{\"id\":\"101766362\",\"wid\":\"835f92ae91cb01d119bb875f411fb345\",\"descriptor\":\"Erika Raquel (101766362)\"},{\"id\":\"102070624\",\"wid\":\"07c8d662333d10019e1d30d769430000\",\"descriptor\":\"Ian Mojica (102070624)\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC0570\",\"wid\":\"f9af6d7260980109b01f59fb4f0632e2\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-349705\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Bonifacio-Global-City-Taguig\/Customer-Service-Advisor---Digital-Intake---Taguig-2026_R1668286\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Bonifacio-Global-City-Taguig\/Customer-Service-Advisor---Digital-Intake---Taguig-2026_R1668286\/apply\",\"job_requisition_id\":\"R1668286\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"wid\":\"9486d7dfa08610184731e75d71c70001\",\"address\":\"renatochuck.mateo@concentrix.com\"},\"last_name\":\"Mateo\",\"first_name\":\"Chuck\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1668286\",\"wid\":\"f37c53d27c79102c80251c02f1500000\",\"descriptor\":\"R1668286 Customer Service Advisor - 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ANE 2025\",\"street\":\"PHL Makati City\",\"address\":\"PHL Makati City\",\"city\":\"Davao\",\"state\":\"National Capital Region\",\"postal_code\":\"9000\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0<\/h2><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0<\/h2><p>\u2022 High school diploma with three to six months of relevant experience preferred<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0<\/h2><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge.\u00a0 Works with close supervision and clearly defined procedures.\u00a0 Starting to demonstrate familiarity with client terminology, operating standards and procedures.\u00a0 Starter without sustained metric performance levels.<\/p><p><\/p><h2><b>Disclaimer\u00a0\u00a0 <\/b><\/h2><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p><p><\/p><p>Concentrix is an equal opportunity employer. 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This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><h2><\/h2><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p><b>#LI-DNI<\/b><\/p><p><\/p>\",\"ats_external_id\":\"R1575530\",\"location\":\"Cagayan de Oro, Misamis Oriental\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-12T20:45:34.150+08:00\",\"created_at\":\"2025-12-19T02:31:52.900+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMjAzMQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Cagayan-de-Oro---Trade-St\/Talent-Connect-TIKTOK---CDO-2025_R1575530\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"CLOSED\",\"wid\":\"8ce1be24e0e743929d9ae78aa55bad04\",\"descriptor\":\"Closed\"},\"language\":[],\"location\":{\"city\":\"Cagayan de Oro\",\"state\":\"Misamis Oriental\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"9000\",\"primary_location\":{\"id\":\"PH-CAG-TRADE-00\",\"wid\":\"740544c0a47f0149bb9a4a781f11cc57\",\"descriptor\":\"PHL Cagayan de Oro - Trade St\"}},\"languages\":null,\"recruiter\":{\"email\":{\"wid\":\"acd964ad6d47101bd02ad5eb88a20003\",\"address\":\"alexiakaye.racho@concentrix.com\"},\"last_name\":\"Racho\",\"first_name\":\"Alexia Kaye\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"},{\"id\":\"CF Training\",\"wid\":\"0227dc387a0901170aa1cd9cf765807f\",\"descriptor\":\"Training\"},{\"id\":\"CF Quality\",\"wid\":\"0227dc387a0901315915bdf9f6652a4f\",\"descriptor\":\"Quality\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC0570\",\"wid\":\"f9af6d7260980109b01f59fb4f0632e2\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-299290\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Cagayan-de-Oro---Trade-St\/Talent-Connect-TIKTOK---CDO-2025_R1575530\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Cagayan-de-Oro---Trade-St\/Talent-Connect-TIKTOK---CDO-2025_R1575530\/apply\",\"job_requisition_id\":\"R1575530\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"wid\":\"2f4dd3218d9701039c7eb8b4091e27be\",\"address\":\"kennahbea.cambari@concentrix.com\"},\"last_name\":\"Alarcon\",\"first_name\":\"Kennah Bea\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"},{\"id\":\"CF Training_Quality Group\",\"wid\":\"0227dc387a09017ceaef53bded65e5ef\",\"descriptor\":\"Training & Quality Group\"}],\"job_requisition\":{\"id\":\"R1575530\",\"wid\":\"f2e89fd481561018a3c75819b1fc0000\",\"descriptor\":\"R1575530 Talent Connect TIKTOK - CDO 2025 (Evergreen) (Closed)\"},\"recruiter_group\":[{\"email\":{\"wid\":\"acd964ad6d47101bd02ad5eb88a20003\",\"address\":\"alexiakaye.racho@concentrix.com\"},\"last_name\":\"Racho\",\"first_name\":\"Alexia Kaye\"},{\"email\":{\"wid\":\"a558357adfbd101debe25ff2d5070003\",\"address\":\"almerajean.aballe@concentrix.com\"},\"last_name\":\"Aballe\",\"first_name\":\"Almera Jean\"},{\"email\":{\"wid\":\"ded9409e69aa10178a96dd174bfb0000\",\"address\":\"haroldjohn.cuevas@concentrix.com\"},\"last_name\":\"Cuevas\",\"first_name\":\"Harold John\"},{\"email\":{\"wid\":\"4cffc70ec31b10260532cb9be32d0000\",\"address\":\"junstinemay.villanueva@concentrix.com\"},\"last_name\":\"Villanueva\",\"first_name\":\"Junstine May\"},{\"email\":{\"wid\":\"4047322fd58101da9c4ee7f3111ad2aa\",\"address\":\"ronnalyn.tulibao@concentrix.com\"},\"last_name\":\"Baltazar\",\"first_name\":\"Ronna\"},{\"email\":{\"wid\":\"251285f66e6701b68f5b07b40b2c53d2\",\"address\":\"therisamay.bagona@concentrix.com\"},\"last_name\":\"Bagona\",\"first_name\":\"Therisa May\"}],\"requisition_type\":null,\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":null,\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"660\",\"campaign_id\":\"22030\",\"campaign_title\":\"Advisor I, Customer Service R1556774\",\"campaign_type\":\"job_application\",\"job_title\":\"Talent Connect - UPA 2025\",\"street\":\"PHL Quezon City\",\"address\":\"PHL Quezon City\",\"city\":\"Pasig City\",\"state\":\"National Capital Region\",\"postal_code\":\"9000\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><p><\/p><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p><p><\/p><p>#LI-DNI \u00a0<\/p>\",\"ats_external_id\":\"R1556774\",\"location\":\"Pasig City, National Capital Region\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-12T20:54:27.115+08:00\",\"created_at\":\"2025-12-19T02:31:52.668+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMjAzMA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City\/Talent-Connect---UPA-2025_R1556774\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"CLOSED\",\"wid\":\"8ce1be24e0e743929d9ae78aa55bad04\",\"descriptor\":\"Closed\"},\"language\":[],\"location\":{\"city\":\"Pasig City\",\"state\":\"National Capital Region\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"9000\",\"primary_location\":{\"id\":\"JP_PHL_Quezon_City\",\"wid\":\"740544c0a47f013fcc82fa781f11ba59\",\"descriptor\":\"PHL Quezon City\"}},\"languages\":null,\"recruiter\":{\"email\":{\"wid\":\"3b23c493cade100ee6cc16cabcb00003\",\"address\":\"alexis.escalante@concentrix.com\"},\"last_name\":\"Escalante\",\"first_name\":\"Alexis\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact 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City\",\"address\":\"PHL Baguio City\",\"city\":\"Cagayan de Oro\",\"state\":\"Benguet\",\"postal_code\":\"9000\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p>#LI-DNI<\/p>\",\"ats_external_id\":\"R1667964\",\"location\":\"Cagayan de Oro, Benguet\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-12T20:55:08.266+08:00\",\"created_at\":\"2025-12-19T02:31:52.660+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMjAyOA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Baguio-City\/Baguio-iRecruit-Engage-2025_R1667964\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"CLOSED\",\"wid\":\"8ce1be24e0e743929d9ae78aa55bad04\",\"descriptor\":\"Closed\"},\"language\":[],\"location\":{\"city\":\"Cagayan de Oro\",\"state\":\"Benguet\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"9000\",\"primary_location\":{\"id\":\"JP_PHL_Baguio_City\",\"wid\":\"740544c0a47f018a8185ea781f118859\",\"descriptor\":\"PHL Baguio City\"}},\"languages\":null,\"recruiter\":{\"email\":{\"wid\":\"75f444f94b40017a3206c431011adde9\",\"address\":\"al.pagulayan@concentrix.com\"},\"last_name\":\"Pagulayan\",\"first_name\":\"Al\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact 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Franchesca\"},{\"email\":{\"wid\":\"38c2b44c45e101d4a868a49c9e0a7ecf\",\"address\":\"michaeljoseph.quinto@concentrix.com\"},\"last_name\":\"Quinto\",\"first_name\":\"Kyle\"},{\"email\":{\"wid\":\"490a4116691301991b3fceffec01590f\",\"address\":\"marah.cepeda1@concentrix.com\"},\"last_name\":\"Aguilera\",\"first_name\":\"Marah\"},{\"email\":{\"wid\":\"c1b956ff42f5015384dadf4b111aa19a\",\"address\":\"glen.fortunado@concentrix.com\"},\"last_name\":\"Fortunado\",\"first_name\":\"Paris Glenn\"},{\"email\":{\"wid\":\"7b03a56bb10c10214d7de196e6170003\",\"address\":\"reneofeljohn.millan@concentrix.com\"},\"last_name\":\"Millan\",\"first_name\":\"Renz\"},{\"email\":{\"wid\":\"a3298acd7dc80120f568103f9b17df2d\",\"address\":\"stephanieanne.mariano@concentrix.com\"},\"last_name\":\"Mariano - Navera\",\"first_name\":\"Stephanie Anne\"},{\"email\":{\"wid\":\"8a4a0620ff50101770e7cc73dcb00002\",\"address\":\"traickasofia.sagum@concentrix.com\"},\"last_name\":\"Sagum\",\"first_name\":\"Traicka Sofia\"}],\"requisition_type\":null,\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":null,\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"662\",\"campaign_id\":\"22027\",\"campaign_title\":\"Advisor I, Customer Service R1657298\",\"campaign_type\":\"job_application\",\"job_title\":\"iRecruit Engage 2025\",\"street\":\"PHL Muntinlupa - Alabang 1\",\"address\":\"PHL Muntinlupa - Alabang 1\",\"city\":\"Muntinlupa City\",\"state\":\"National Capital Region\",\"postal_code\":\"1780\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><p><\/p><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p><span>#LI-DNI<\/span><\/p>\",\"ats_external_id\":\"R1657298\",\"location\":\"Muntinlupa City, National Capital Region\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-12T20:54:27.162+08:00\",\"created_at\":\"2025-12-19T02:31:52.657+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMjAyNw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Muntinlupa---Alabang-1\/iRecruit-Engage-2025_R1657298\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact 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Oro\",\"state\":\"Benguet\",\"postal_code\":\"9000\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p>#LI-DNI<\/p>\",\"ats_external_id\":\"R1556702\",\"location\":\"Cagayan de Oro, Benguet\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-12T20:54:48.000+08:00\",\"created_at\":\"2025-12-19T02:31:46.090+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTk5Ng?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Baguio-City\/Baguio-Customer-Service-Advisor---RCX-2025_R1556702\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"CLOSED\",\"wid\":\"8ce1be24e0e743929d9ae78aa55bad04\",\"descriptor\":\"Closed\"},\"language\":[],\"location\":{\"city\":\"Cagayan de Oro\",\"state\":\"Benguet\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"9000\",\"primary_location\":{\"id\":\"JP_PHL_Baguio_City\",\"wid\":\"740544c0a47f018a8185ea781f118859\",\"descriptor\":\"PHL Baguio City\"}},\"languages\":null,\"recruiter\":{\"email\":{\"wid\":\"38f10b53a71e100be0a7559eb57f0001\",\"address\":\"jomardean.deguzman@concentrix.com\"},\"last_name\":\"De Guzman\",\"first_name\":\"Dean\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC0570\",\"wid\":\"f9af6d7260980109b01f59fb4f0632e2\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-287741\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Baguio-City\/Baguio-Customer-Service-Advisor---RCX-2025_R1556702\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Baguio-City\/Baguio-Customer-Service-Advisor---RCX-2025_R1556702\/apply\",\"job_requisition_id\":\"R1556702\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"wid\":\"4a48db2b8a9a01e418079e830123ef35\",\"address\":\"michael.munoz@concentrix.com\"},\"last_name\":\"Munoz\",\"first_name\":\"Michael\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1556702\",\"wid\":\"dd66bdea0a83100c0a49a9cb34010000\",\"descriptor\":\"R1556702 Baguio Customer Service Advisor \u2013 RCX 2025 (Evergreen) (Closed)\"},\"recruiter_group\":[{\"email\":{\"wid\":\"38f10b53a71e100be0a7559eb57f0001\",\"address\":\"jomardean.deguzman@concentrix.com\"},\"last_name\":\"De Guzman\",\"first_name\":\"Dean\"},{\"email\":{\"wid\":\"a0bc6331b589010e626e3364866c0006\",\"address\":\"krishnajhey.aggihao@concentrix.com\"},\"last_name\":\"Aggihao\",\"first_name\":\"Jhey\"},{\"email\":{\"wid\":\"348ab42a1ef7103347dfc61b3f7a0001\",\"address\":\"juliafranchesca.cabigon@concentrix.com\"},\"last_name\":\"Cabigon\",\"first_name\":\"Julia Franchesca\"},{\"email\":{\"wid\":\"7b03a56bb10c10214d7de196e6170003\",\"address\":\"reneofeljohn.millan@concentrix.com\"},\"last_name\":\"Millan\",\"first_name\":\"Renz\"},{\"email\":{\"wid\":\"7282f4fccac91013310aec7c35b80004\",\"address\":\"ronnie.ibay@concentrix.com\"},\"last_name\":\"Ibay\",\"first_name\":\"Ron\"}],\"requisition_type\":null,\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":null,\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"664\",\"campaign_id\":\"21995\",\"campaign_title\":\"Advisor I, Customer Service R1667966\",\"campaign_type\":\"job_application\",\"job_title\":\"CDO iRecruit Engage 2025\",\"street\":\"PHL Cagayan de Oro - Trade St\",\"address\":\"PHL Cagayan de Oro - Trade St\",\"city\":\"Cagayan de Oro\",\"state\":\"Misamis Oriental\",\"postal_code\":\"9000\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><h2><\/h2><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p>#LI-DNI<\/p>\",\"ats_external_id\":\"R1667966\",\"location\":\"Cagayan de Oro, Misamis Oriental\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-12T20:45:16.248+08:00\",\"created_at\":\"2025-12-19T02:31:45.453+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTk5NQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Cagayan-de-Oro---Trade-St\/CDO-iRecruit-Engage-2025_R1667966\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"CLOSED\",\"wid\":\"8ce1be24e0e743929d9ae78aa55bad04\",\"descriptor\":\"Closed\"},\"language\":[],\"location\":{\"city\":\"Cagayan de Oro\",\"state\":\"Misamis Oriental\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"9000\",\"primary_location\":{\"id\":\"PH-CAG-TRADE-00\",\"wid\":\"740544c0a47f0149bb9a4a781f11cc57\",\"descriptor\":\"PHL Cagayan de Oro - Trade St\"}},\"languages\":null,\"recruiter\":{\"email\":{\"wid\":\"75f444f94b40017a3206c431011adde9\",\"address\":\"al.pagulayan@concentrix.com\"},\"last_name\":\"Pagulayan\",\"first_name\":\"Al\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"},{\"id\":\"CF Digital\",\"wid\":\"0227dc387a09013a9d49e5c3f465d93a\",\"descriptor\":\"Digital\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC0570\",\"wid\":\"f9af6d7260980109b01f59fb4f0632e2\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-340771\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Cagayan-de-Oro---Trade-St\/CDO-iRecruit-Engage-2025_R1667966\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Cagayan-de-Oro---Trade-St\/CDO-iRecruit-Engage-2025_R1667966\/apply\",\"job_requisition_id\":\"R1667966\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"wid\":\"9486d7dfa08610184731e75d71c70001\",\"address\":\"renatochuck.mateo@concentrix.com\"},\"last_name\":\"Mateo\",\"first_name\":\"Chuck\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1667966\",\"wid\":\"d7657d3444db102c438a0b9f21820000\",\"descriptor\":\"R1667966 CDO iRecruit Engage 2025 (Evergreen) (Closed)\"},\"recruiter_group\":[{\"email\":{\"wid\":\"75f444f94b40017a3206c431011adde9\",\"address\":\"al.pagulayan@concentrix.com\"},\"last_name\":\"Pagulayan\",\"first_name\":\"Al\"},{\"email\":{\"wid\":\"8e81e72f17481001bf1003b9cb290000\",\"address\":\"chrisbenedict.cartel@concentrix.com\"},\"last_name\":\"Cartel\",\"first_name\":\"Chris Benedict\"},{\"email\":{\"wid\":\"f6358e3b3d6d01637be92ac200192001\",\"address\":\"gerald.terceno@concentrix.com\"},\"last_name\":\"Terceno\",\"first_name\":\"Ged\"},{\"email\":{\"wid\":\"f602f18826e901d0db7c47aabd19b75d\",\"address\":\"jeff.visico@concentrix.com\"},\"last_name\":\"Visico\",\"first_name\":\"Jeff\"},{\"email\":{\"wid\":\"38c2b44c45e101d4a868a49c9e0a7ecf\",\"address\":\"michaeljoseph.quinto@concentrix.com\"},\"last_name\":\"Quinto\",\"first_name\":\"Kyle\"},{\"email\":{\"wid\":\"490a4116691301991b3fceffec01590f\",\"address\":\"marah.cepeda1@concentrix.com\"},\"last_name\":\"Aguilera\",\"first_name\":\"Marah\"},{\"email\":{\"wid\":\"c1b956ff42f5015384dadf4b111aa19a\",\"address\":\"glen.fortunado@concentrix.com\"},\"last_name\":\"Fortunado\",\"first_name\":\"Paris Glenn\"},{\"email\":{\"wid\":\"a3298acd7dc80120f568103f9b17df2d\",\"address\":\"stephanieanne.mariano@concentrix.com\"},\"last_name\":\"Mariano - Navera\",\"first_name\":\"Stephanie Anne\"},{\"email\":{\"wid\":\"251285f66e6701b68f5b07b40b2c53d2\",\"address\":\"therisamay.bagona@concentrix.com\"},\"last_name\":\"Bagona\",\"first_name\":\"Therisa May\"}],\"requisition_type\":null,\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":null,\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"665\",\"campaign_id\":\"21994\",\"campaign_title\":\"Advisor I, Customer Service R1667877\",\"campaign_type\":\"job_application\",\"job_title\":\"Talent Connect - San Lazaro 2026\",\"street\":\"PHL Manila - San Lazaro Tourism & Business Park Vertex One Bldg\",\"address\":\"PHL Manila - San Lazaro Tourism & Business Park Vertex One Bldg\",\"city\":\"Santa Cruz\",\"state\":\"National Capital Region\",\"postal_code\":\"1014\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><h2>\u00a0\u00a0\u00a0\u00a0<\/h2><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p>#LI-DNI<\/p><p><\/p>\",\"ats_external_id\":\"R1667877\",\"location\":\"Santa Cruz, National Capital Region\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-12T20:54:30.840+08:00\",\"created_at\":\"2025-12-19T02:31:45.291+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTk5NA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Manila---San-Lazaro\/Talent-Connect---San-Lazaro-2026_R1667877\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"language\":[],\"location\":{\"city\":\"Santa Cruz\",\"state\":\"National Capital Region\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"1014\",\"primary_location\":{\"id\":\"PH-STA-YUSEC-Y0\",\"wid\":\"b67da9176e3d1062f9e3b8c39adec293\",\"descriptor\":\"PHL Manila - San Lazaro Tourism & Business Park Vertex One Bldg\"}},\"languages\":null,\"recruiter\":{\"email\":{\"wid\":\"3b23c493cade100ee6cc16cabcb00003\",\"address\":\"alexis.escalante@concentrix.com\"},\"last_name\":\"Escalante\",\"first_name\":\"Alexis\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"}],\"recruiters\":[{\"id\":\"100404209\",\"wid\":\"60219339f7a01064b79c916571dc13e6\",\"descriptor\":\"Gladys Idmilao (100404209)\"},{\"id\":\"103523876\",\"wid\":\"597f6e148014101849f7e8bb9e340000\",\"descriptor\":\"Mikaella Jayne Bagay (103523876)\"},{\"id\":\"102103931\",\"wid\":\"6f72b4908982100ec7c94389f49c0000\",\"descriptor\":\"Alexis Escalante (102103931)\"},{\"id\":\"101825827\",\"wid\":\"0a214dca1b450163bd6f2e9e16173cbf\",\"descriptor\":\"Mikaela Pardalis (101825827)\"},{\"id\":\"100864188\",\"wid\":\"60219339f7a01064a5b9a699585e6503\",\"descriptor\":\"Marial Jay Dionson (100864188)\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC0570\",\"wid\":\"f9af6d7260980109b01f59fb4f0632e2\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-350624\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Manila---San-Lazaro\/Talent-Connect---San-Lazaro-2026_R1667877\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Manila---San-Lazaro\/Talent-Connect---San-Lazaro-2026_R1667877\/apply\",\"job_requisition_id\":\"R1667877\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"wid\":\"2ef77b714b7901d22a6ca384bd19fbd3\",\"address\":\"miko.lijauco@concentrix.com\"},\"last_name\":\"Lijauco\",\"first_name\":\"Miko\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1667877\",\"wid\":\"d7657d3444db102c304d981d81ae0001\",\"descriptor\":\"R1667877 Talent Connect - San Lazaro 2026 (Evergreen) (Open)\"},\"recruiter_group\":[{\"email\":{\"wid\":\"3b23c493cade100ee6cc16cabcb00003\",\"address\":\"alexis.escalante@concentrix.com\"},\"last_name\":\"Escalante\",\"first_name\":\"Alexis\"},{\"email\":{\"wid\":\"3aef857c76e00167a8925251db196c19\",\"address\":\"gladys.idmilao@concentrix.com\"},\"last_name\":\"Idmilao\",\"first_name\":\"Gladys\"},{\"email\":{\"wid\":\"08bd5c5c4de8100419828623206f0001\",\"address\":\"juliuscesar.cantillon@concentrix.com\"},\"last_name\":\"Cantillon\",\"first_name\":\"Julius\"},{\"email\":{\"wid\":\"87b02d0ee496010f4e2a5c220d1aed1b\",\"address\":\"marialjay.dionson@concentrix.com\"},\"last_name\":\"Dionson\",\"first_name\":\"Marial Jay\"},{\"email\":{\"wid\":\"1a180cbcd072013f286b65ac7f18f1a7\",\"address\":\"mikaela.pardalis@concentrix.com\"},\"last_name\":\"Pardalis\",\"first_name\":\"Mikaela\"},{\"email\":{\"wid\":\"84933498f65010189fe37fc7ba690001\",\"address\":\"mikaellajayne.bagay@concentrix.com\"},\"last_name\":\"Bagay\",\"first_name\":\"Mikaella Jayne\"},{\"email\":{\"wid\":\"fa3f793faf6d10094ee5386d04350003\",\"address\":\"neilrobert.antonio@concentrix.com\"},\"last_name\":\"Antonio\",\"first_name\":\"Neil Robert\"}],\"requisition_type\":null,\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":null,\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"666\",\"campaign_id\":\"21987\",\"campaign_title\":\"Advisor I, Customer Service R1554972\",\"campaign_type\":\"job_application\",\"job_title\":\"PWD Hiring - Shaw 2025\",\"street\":\"PHL Mandaluyong City - Shaw 2\",\"address\":\"PHL Mandaluyong City - Shaw 2\",\"city\":\"Mandaluyong\",\"state\":\"National Capital Region\",\"postal_code\":\"1550\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><h2>\u00a0\u00a0\u00a0<\/h2><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p>#LI-DNI<\/p>\",\"ats_external_id\":\"R1554972\",\"location\":\"Mandaluyong, National Capital Region\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-12T20:54:28.334+08:00\",\"created_at\":\"2025-12-19T02:31:44.624+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTk4Nw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Mandaluyong-City---Shaw\/PWD-Hiring---Shaw-2025_R1554972\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"language\":[],\"location\":{\"city\":\"Mandaluyong\",\"state\":\"National Capital Region\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"1550\",\"primary_location\":{\"id\":\"PH-MAN-SHAWB-Y0\",\"wid\":\"b67da9176e3d1062f9e35bf1c631c1ff\",\"descriptor\":\"PHL Mandaluyong City - Shaw 2\"}},\"languages\":null,\"recruiter\":{\"email\":{\"wid\":\"8ae93a1d10c7101df09df481fe0a0004\",\"address\":\"kateann.almero@concentrix.com\"},\"last_name\":\"Almero\",\"first_name\":\"Kate Ann\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"}],\"recruiters\":[{\"id\":\"179799\",\"wid\":\"60219339f7a01064767dcf8c3a18d31a\",\"descriptor\":\"Paris Glenn Fortunado (179799)\"},{\"id\":\"102357000\",\"wid\":\"6cb4db9d9751101dd2871940ac510000\",\"descriptor\":\"Kate Ann Almero (102357000)\"},{\"id\":\"102465352\",\"wid\":\"741493b2061f1032670d5e9175780000\",\"descriptor\":\"Rechelle Ann Flor (102465352)\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC0570\",\"wid\":\"f9af6d7260980109b01f59fb4f0632e2\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-349770\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Mandaluyong-City---Shaw\/PWD-Hiring---Shaw-2025_R1554972\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Mandaluyong-City---Shaw\/PWD-Hiring---Shaw-2025_R1554972\/apply\",\"job_requisition_id\":\"R1554972\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"wid\":\"75f444f94b40017a3206c431011adde9\",\"address\":\"al.pagulayan@concentrix.com\"},\"last_name\":\"Pagulayan\",\"first_name\":\"Al\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1554972\",\"wid\":\"d9a5ceb60898100a782b6938a8d70000\",\"descriptor\":\"R1554972 PWD Hiring - Shaw 2025 (Evergreen) (Open)\"},\"recruiter_group\":[{\"email\":{\"wid\":\"8ae93a1d10c7101df09df481fe0a0004\",\"address\":\"kateann.almero@concentrix.com\"},\"last_name\":\"Almero\",\"first_name\":\"Kate Ann\"},{\"email\":{\"wid\":\"c1b956ff42f5015384dadf4b111aa19a\",\"address\":\"glen.fortunado@concentrix.com\"},\"last_name\":\"Fortunado\",\"first_name\":\"Paris Glenn\"},{\"email\":{\"wid\":\"d6ebf20db451103281ee4f2741a10003\",\"address\":\"rechelleann.flor@concentrix.com\"},\"last_name\":\"Flor\",\"first_name\":\"Rechelle Ann\"}],\"requisition_type\":null,\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":null,\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"667\",\"campaign_id\":\"21986\",\"campaign_title\":\"Advisor I, Customer Service R1682192\",\"campaign_type\":\"job_application\",\"job_title\":\"ONE MAKATI ARP TALKPUSH 2026\",\"street\":\"PHL Makati City\",\"address\":\"PHL Makati City\",\"city\":\"Davao\",\"state\":null,\"postal_code\":\"9000\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><p>\u00a0\u00a0\u00a0<\/p><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><div><div><div><div><div><div><div><b><span><span>#LI-DNI<\/span><\/span><\/b><\/div><\/div><\/div><\/div><\/div><\/div><\/div>\",\"ats_external_id\":\"R1682192\",\"location\":\"Davao\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-12T20:45:28.610+08:00\",\"created_at\":\"2025-12-19T02:31:44.614+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTk4Ng?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Makati-City\/ONE-MAKATI-ARP-TALKPUSH-2026_R1682192\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"language\":[],\"location\":{\"city\":\"Davao\",\"state\":null,\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"9000\",\"primary_location\":{\"id\":\"JP_PHL_Makati_City\",\"wid\":\"740544c0a47f01fb76ecf1781f11a159\",\"descriptor\":\"PHL Makati City\"}},\"languages\":null,\"recruiter\":{\"email\":{\"wid\":\"d82a8891516a01aa82e88e212a17c88d\",\"address\":\"zarrahjane.fopalan@concentrix.com\"},\"last_name\":\"Fopalan\",\"first_name\":\"Zarrah Jane\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"}],\"recruiters\":[{\"id\":\"101795097\",\"wid\":\"9c085bf78f150196cdcc852052092431\",\"descriptor\":\"Jace Dayapan (101795097)\"},{\"id\":\"102366679\",\"wid\":\"796c55be191f10230ae4e6daf6660000\",\"descriptor\":\"Krystal Budod (102366679)\"},{\"id\":\"101825829\",\"wid\":\"142cf519063201aecdfe58161717d3a2\",\"descriptor\":\"Zarrah Jane Fopalan (101825829)\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC0570\",\"wid\":\"f9af6d7260980109b01f59fb4f0632e2\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-349481\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Makati-City\/ONE-MAKATI-ARP-TALKPUSH-2026_R1682192\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Makati-City\/ONE-MAKATI-ARP-TALKPUSH-2026_R1682192\/apply\",\"job_requisition_id\":\"R1682192\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"wid\":\"f6358e3b3d6d01637be92ac200192001\",\"address\":\"gerald.terceno@concentrix.com\"},\"last_name\":\"Terceno\",\"first_name\":\"Ged\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1682192\",\"wid\":\"d3d4802273da103a655ff40d05b10000\",\"descriptor\":\"R1682192 ONE MAKATI ARP TALKPUSH 2026 (Evergreen) (Open)\"},\"recruiter_group\":[{\"email\":{\"wid\":\"d82a8891516a01aa82e88e212a17c88d\",\"address\":\"zarrahjane.fopalan@concentrix.com\"},\"last_name\":\"Fopalan\",\"first_name\":\"Zarrah Jane\"}],\"requisition_type\":null,\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":null,\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"668\",\"campaign_id\":\"21983\",\"campaign_title\":\"Advisor I, Customer Service R1667091\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Advisor - Cebu Jcenter Events 2026\",\"street\":\"PHL Cebu\",\"address\":\"PHL Cebu\",\"city\":\"CEBU\",\"state\":\"Cebu\",\"postal_code\":\"9000\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><h2>\u00a0\u00a0\u00a0\u00a0<\/h2><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p><b>#LI-DNI<\/b><\/p>\",\"ats_external_id\":\"R1667091\",\"location\":\"CEBU, Cebu\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-12T20:45:24.214+08:00\",\"created_at\":\"2025-12-19T02:31:44.301+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTk4Mw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Cebu\/Customer-Service-Advisor---Cebu-Jcenter-Events-2026_R1667091-1\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"language\":[],\"location\":{\"city\":\"CEBU\",\"state\":\"Cebu\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"9000\",\"primary_location\":{\"id\":\"JP_PHL_Cebu\",\"wid\":\"740544c0a47f01bfd3cdec781f119259\",\"descriptor\":\"PHL Cebu\"}},\"languages\":null,\"recruiter\":{\"email\":{\"wid\":\"4047322fd58101920db1795f0d1aac2c\",\"address\":\"blanch.villordon@concentrix.com\"},\"last_name\":\"Villordon\",\"first_name\":\"Blanch\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"}],\"recruiters\":[{\"id\":\"101433622\",\"wid\":\"abe1d52b0bdc01596acc3664921ccc79\",\"descriptor\":\"Morielle Barquero (101433622)\"},{\"id\":\"101083970\",\"wid\":\"aeae964d4d591050861ff4e9be55daea\",\"descriptor\":\"Jacqueline Pilapil (101083970)\"},{\"id\":\"101262858\",\"wid\":\"e5c792084c3d01126e7ddbfc0e13ff70\",\"descriptor\":\"Nicole Ymas (101262858)\"},{\"id\":\"100707675\",\"wid\":\"60219339f7a01064a59fe7dd2c76ed47\",\"descriptor\":\"Blanch Villordon (100707675)\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC0570\",\"wid\":\"f9af6d7260980109b01f59fb4f0632e2\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-351079\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Cebu\/Customer-Service-Advisor---Cebu-Jcenter-Events-2026_R1667091-1\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Cebu\/Customer-Service-Advisor---Cebu-Jcenter-Events-2026_R1667091-1\/apply\",\"job_requisition_id\":\"R1667091\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"wid\":\"fddc845f4d941021b236f1ab3c040002\",\"address\":\"domz.ocale@concentrix.com\"},\"last_name\":\"Ocale\",\"first_name\":\"Domz\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1667091\",\"wid\":\"d7657d3444db102b8f2b064240750000\",\"descriptor\":\"R1667091 Customer Service Advisor - Cebu Jcenter Events 2026 (Evergreen) (Open)\"},\"recruiter_group\":[{\"email\":{\"wid\":\"4047322fd58101920db1795f0d1aac2c\",\"address\":\"blanch.villordon@concentrix.com\"},\"last_name\":\"Villordon\",\"first_name\":\"Blanch\"},{\"email\":{\"wid\":\"7180947b8e261022b4bd2e534e670003\",\"address\":\"erikamae.pekitpekit@concentrix.com\"},\"last_name\":\"Pekit-pekit\",\"first_name\":\"Erika Mae\"},{\"email\":{\"wid\":\"db0bffd68c2301591511e22b121ab7bc\",\"address\":\"jacqueline.pilapil@concentrix.com\"},\"last_name\":\"Pilapil\",\"first_name\":\"Jacqueline\"},{\"email\":{\"wid\":\"a3467c9bc6fc01b79fc307d9121a66c8\",\"address\":\"jayveeian.petere@concentrix.com\"},\"last_name\":\"Petere\",\"first_name\":\"Jayvee Ian\"},{\"email\":{\"wid\":\"75f444f94b4001decbdb1237141a7af4\",\"address\":\"junemark.viscara@concentrix.com\"},\"last_name\":\"Viscara\",\"first_name\":\"June Mark\"},{\"email\":{\"wid\":\"3739cfa3beed019850cbdf12620ec353\",\"address\":\"katrina.delavictoria@concentrix.com\"},\"last_name\":\"Dela Victoria\",\"first_name\":\"Katrina\"},{\"email\":{\"wid\":\"04086923eec701110a173d0607dd0001\",\"address\":\"mariedanielle.delacruz@concentrix.com\"},\"last_name\":\"Dela Cruz\",\"first_name\":\"Marie Danielle\"},{\"email\":{\"wid\":\"a1c5cf326a5f012d2a0e421270277b6a\",\"address\":\"morielle.barquero@concentrix.com\"},\"last_name\":\"Barquero\",\"first_name\":\"Morielle\"},{\"email\":{\"wid\":\"3aef857c76e0015cbd1f6f1d0f1a6467\",\"address\":\"nicoletracy.ymas@concentrix.com\"},\"last_name\":\"Ymas\",\"first_name\":\"Nicole\"}],\"requisition_type\":null,\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":null,\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"669\",\"campaign_id\":\"21982\",\"campaign_title\":\"Advisor I, Customer Service R1667149\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Advisor - Baguio 2026\",\"street\":\"PHL Baguio City\",\"address\":\"PHL Baguio City\",\"city\":\"Cagayan de Oro\",\"state\":\"Benguet\",\"postal_code\":\"9000\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p>#LI-DNI<\/p>\",\"ats_external_id\":\"R1667149\",\"location\":\"Cagayan de Oro, Benguet\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-12T20:45:01.966+08:00\",\"created_at\":\"2025-12-19T02:31:44.289+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTk4Mg?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Baguio-City\/Customer-Service-Advisor---Baguio-2026_R1667149\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"language\":[],\"location\":{\"city\":\"Cagayan de Oro\",\"state\":\"Benguet\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"9000\",\"primary_location\":{\"id\":\"JP_PHL_Baguio_City\",\"wid\":\"740544c0a47f018a8185ea781f118859\",\"descriptor\":\"PHL Baguio City\"}},\"languages\":null,\"recruiter\":{\"email\":{\"wid\":\"81b1e2db4cd6018ed8223b4c6e3361c4\",\"address\":\"alyssamarie.reyes@concentrix.com\"},\"last_name\":\"Reyes\",\"first_name\":\"Alyssa Marie\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact 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(103316249)\"},{\"id\":\"103311354\",\"wid\":\"900407345aee1010541152ffc90c0000\",\"descriptor\":\"Jalene Fabian (103311354)\"},{\"id\":\"101622736\",\"wid\":\"3dc99dfe0b4b018a6dc786f7e00d1d77\",\"descriptor\":\"Jastro Jeremy Ocampo (101622736)\"},{\"id\":\"101479766\",\"wid\":\"aa753a2a4cb201c2bce3de12563384cf\",\"descriptor\":\"Alyssa Marie Reyes (101479766)\"},{\"id\":\"101819081\",\"wid\":\"85392b25be10017936ddd1ddac15d91e\",\"descriptor\":\"Grace Obena (101819081)\"},{\"id\":\"102132236\",\"wid\":\"bef95e4421f310196f54d6fb2f800000\",\"descriptor\":\"Liza Pangilinan (102132236)\"},{\"id\":\"102089572\",\"wid\":\"c8c22b5a46f01009a26139af231b0000\",\"descriptor\":\"Jayar Yap (102089572)\"},{\"id\":\"103368547\",\"wid\":\"7fe89a0f967f1021409b119883550000\",\"descriptor\":\"Renz Millan (103368547)\"},{\"id\":\"102164385\",\"wid\":\"0e0ea733c2ac100bc55f4566d5790000\",\"descriptor\":\"Dean De Guzman (102164385)\"},{\"id\":\"101622734\",\"wid\":\"d370d2b644eb01c512be64984905cf75\",\"descriptor\":\"BA Reyes (101622734)\"},{\"id\":\"101386200\",\"wid\":\"00a18a20605a015b76843e10f0139d64\",\"descriptor\":\"Gwenlee May Gozun (101386200)\"},{\"id\":\"102878376\",\"wid\":\"9cf770f5b560102d0944304e969b0000\",\"descriptor\":\"Nathaniel Cabreros (102878376)\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC0570\",\"wid\":\"f9af6d7260980109b01f59fb4f0632e2\",\"descriptor\":\"Advisor I, Customer 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This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><h2>\u00a0\u00a0\u00a0\u00a0<\/h2><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. 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This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><h2>\u00a0\u00a0\u00a0\u00a0<\/h2><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p>#LI-DNI<\/p>\",\"ats_external_id\":\"R1555226\",\"location\":\"Cagayan de Oro, Misamis Oriental\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-12T20:44:50.083+08:00\",\"created_at\":\"2025-12-19T02:31:44.061+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTk3Nw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Cagayan-de-Oro---Trade-St\/Customer-Service-Advisor---CDO-XTRA-2025_R1555226-1\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"CLOSED\",\"wid\":\"8ce1be24e0e743929d9ae78aa55bad04\",\"descriptor\":\"Closed\"},\"language\":[],\"location\":{\"city\":\"Cagayan de Oro\",\"state\":\"Misamis Oriental\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"9000\",\"primary_location\":{\"id\":\"PH-CAG-TRADE-00\",\"wid\":\"740544c0a47f0149bb9a4a781f11cc57\",\"descriptor\":\"PHL Cagayan de Oro - Trade St\"}},\"languages\":null,\"recruiter\":{\"email\":{\"wid\":\"70bd23f0b1e001a5b1221c2c1711c2d3\",\"address\":\"allyssonmae.licayan@concentrix.com\"},\"last_name\":\"Suson\",\"first_name\":\"Allysson Mae\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC0570\",\"wid\":\"f9af6d7260980109b01f59fb4f0632e2\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-287042\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Cagayan-de-Oro---Trade-St\/Customer-Service-Advisor---CDO-XTRA-2025_R1555226-1\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Cagayan-de-Oro---Trade-St\/Customer-Service-Advisor---CDO-XTRA-2025_R1555226-1\/apply\",\"job_requisition_id\":\"R1555226\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"wid\":\"4047322fd58101da9c4ee7f3111ad2aa\",\"address\":\"ronnalyn.tulibao@concentrix.com\"},\"last_name\":\"Baltazar\",\"first_name\":\"Ronna\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1555226\",\"wid\":\"d9a5ceb60898100a88d8cad695820000\",\"descriptor\":\"R1555226 Customer Service Advisor - CDO XTRA 2025 (Evergreen) (Closed)\"},\"recruiter_group\":[{\"email\":{\"wid\":\"70bd23f0b1e001a5b1221c2c1711c2d3\",\"address\":\"allyssonmae.licayan@concentrix.com\"},\"last_name\":\"Suson\",\"first_name\":\"Allysson Mae\"},{\"email\":{\"wid\":\"a558357adfbd101debe25ff2d5070003\",\"address\":\"almerajean.aballe@concentrix.com\"},\"last_name\":\"Aballe\",\"first_name\":\"Almera Jean\"},{\"email\":{\"wid\":\"ded9409e69aa10178a96dd174bfb0000\",\"address\":\"haroldjohn.cuevas@concentrix.com\"},\"last_name\":\"Cuevas\",\"first_name\":\"Harold John\"},{\"email\":{\"wid\":\"4cffc70ec31b10260532cb9be32d0000\",\"address\":\"junstinemay.villanueva@concentrix.com\"},\"last_name\":\"Villanueva\",\"first_name\":\"Junstine May\"},{\"email\":{\"wid\":\"2f4dd3218d9701039c7eb8b4091e27be\",\"address\":\"kennahbea.cambari@concentrix.com\"},\"last_name\":\"Alarcon\",\"first_name\":\"Kennah Bea\"},{\"email\":{\"wid\":\"251285f66e6701b68f5b07b40b2c53d2\",\"address\":\"therisamay.bagona@concentrix.com\"},\"last_name\":\"Bagona\",\"first_name\":\"Therisa May\"}],\"requisition_type\":null,\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":null,\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"672\",\"campaign_id\":\"21976\",\"campaign_title\":\"Advisor I, Customer Service R1667188\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Advisor - UPA 2026\",\"street\":\"PHL Quezon City\",\"address\":\"PHL Quezon City\",\"city\":\"Pasig City\",\"state\":\"National Capital Region\",\"postal_code\":\"9000\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><p><\/p><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p>#LI-DNI<\/p>\",\"ats_external_id\":\"R1667188\",\"location\":\"Pasig City, National Capital Region\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-12T20:53:27.659+08:00\",\"created_at\":\"2025-12-19T02:31:43.746+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTk3Ng?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City\/Customer-Service-Advisor---UPA-2026_R1667188\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact 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Region\",\"postal_code\":\"9000\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0<\/h2><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0<\/h2><p>\u2022 High school diploma with three to six months of relevant experience preferred<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0<\/h2><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge.\u00a0 Works with close supervision and clearly defined procedures.\u00a0 Starting to demonstrate familiarity with client terminology, operating standards and procedures.\u00a0 Starter without sustained metric performance levels.<\/p><p><\/p><h2><b>Disclaimer\u00a0\u00a0 <\/b><\/h2><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p><p><\/p><p>Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.<\/p><p><\/p><p>#LI-DNI<\/p>\",\"ats_external_id\":\"R1667103\",\"location\":\"Davao, National Capital Region\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-12T20:53:15.456+08:00\",\"created_at\":\"2025-12-19T02:31:43.492+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTk3NQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Makati-City\/Customer-Service-Advisor---One-Makati-Events-2026_R1667103\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"language\":[],\"location\":{\"city\":\"Davao\",\"state\":\"National Capital Region\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"9000\",\"primary_location\":{\"id\":\"JP_PHL_Makati_City\",\"wid\":\"740544c0a47f01fb76ecf1781f11a159\",\"descriptor\":\"PHL Makati City\"}},\"languages\":null,\"recruiter\":{\"email\":{\"wid\":\"caa81dc2365d1018761c8d3a1d9f0002\",\"address\":\"bianca.ramirez@concentrix.com\"},\"last_name\":\"Ramirez\",\"first_name\":\"Bianca\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"}],\"recruiters\":[{\"id\":\"101320691\",\"wid\":\"891ff766478f01d3917c3b88aa1a67f1\",\"descriptor\":\"Rubirosa Carmona (101320691)\"},{\"id\":\"102128572\",\"wid\":\"ee9b1cd1bea3101860be6b4b659c0000\",\"descriptor\":\"Bianca Ramirez (102128572)\"},{\"id\":\"103134300\",\"wid\":\"43c96e6158dd10175eb6e4fb33e30000\",\"descriptor\":\"Traicka Sofia Sagum (103134300)\"},{\"id\":\"103269295\",\"wid\":\"23414dfc93861003be4533b986780000\",\"descriptor\":\"Jaysen Martir (103269295)\"},{\"id\":\"102164384\",\"wid\":\"52fefaea6753100bc52730f2801d0000\",\"descriptor\":\"Regine Victorino (102164384)\"},{\"id\":\"103198795\",\"wid\":\"3d5c65b6b1d5102cd9cf689a6e200000\",\"descriptor\":\"Juliana Raquel Piojo (103198795)\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC0570\",\"wid\":\"f9af6d7260980109b01f59fb4f0632e2\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-349499\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Makati-City\/Customer-Service-Advisor---One-Makati-Events-2026_R1667103\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Makati-City\/Customer-Service-Advisor---One-Makati-Events-2026_R1667103\/apply\",\"job_requisition_id\":\"R1667103\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"wid\":\"87b02d0ee496018e86cf87650e1ace44\",\"address\":\"michelleanne.alvarez@concentrix.com\"},\"last_name\":\"Alvarez\",\"first_name\":\"Michelle Anne\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1667103\",\"wid\":\"d7657d3444db102b91c7266e06210000\",\"descriptor\":\"R1667103 Customer Service Advisor - One Makati Events 2026 (Evergreen) (Open)\"},\"recruiter_group\":[{\"email\":{\"wid\":\"caa81dc2365d1018761c8d3a1d9f0002\",\"address\":\"bianca.ramirez@concentrix.com\"},\"last_name\":\"Ramirez\",\"first_name\":\"Bianca\"},{\"email\":{\"wid\":\"a6863c6e1b591003cd8d56ee4fff0001\",\"address\":\"jaysen.martir@concentrix.com\"},\"last_name\":\"Martir\",\"first_name\":\"Jaysen\"},{\"email\":{\"wid\":\"5c9ed5f060e4102ce384ed2f244d0003\",\"address\":\"julianaraquel.piojo@concentrix.com\"},\"last_name\":\"Piojo\",\"first_name\":\"Juliana Raquel\"},{\"email\":{\"wid\":\"8e3d280b2eae100cb95ab021d58c0001\",\"address\":\"katealyssa.banzuela@concentrix.com\"},\"last_name\":\"Banzuela\",\"first_name\":\"Kate Alyssa\"},{\"email\":{\"wid\":\"1cfa51a78a9f100be0a6bfbe934e0003\",\"address\":\"regine.victorino@concentrix.com\"},\"last_name\":\"Victorino\",\"first_name\":\"Regine\"},{\"email\":{\"wid\":\"4047322fd581012684ef732c121a01b0\",\"address\":\"rubirosa.carmona@concentrix.com\"},\"last_name\":\"Carmona\",\"first_name\":\"Rubirosa\"},{\"email\":{\"wid\":\"ee2607ba7db0101b8ace9de8ed8e0001\",\"address\":\"julianshane.sisante@concentrix.com\"},\"last_name\":\"Sisante\",\"first_name\":\"Shane\"},{\"email\":{\"wid\":\"8a4a0620ff50101770e7cc73dcb00002\",\"address\":\"traickasofia.sagum@concentrix.com\"},\"last_name\":\"Sagum\",\"first_name\":\"Traicka Sofia\"},{\"email\":{\"wid\":\"2cdf9a123af5100c71dafde735db0000\",\"address\":\"tzarissealmira.estilo@concentrix.com\"},\"last_name\":\"Estilo\",\"first_name\":\"Tzarisse Almira\"}],\"requisition_type\":null,\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":null,\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"674\",\"campaign_id\":\"21972\",\"campaign_title\":\"Advisor I, Customer Service R1665923\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Advisor - Homecoming - Davao 2026\",\"street\":\"PHL Davao\",\"address\":\"PHL Davao\",\"city\":\"Davao\",\"state\":\"Davao del Sur\",\"postal_code\":\"9000\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance lev<\/p><p><\/p><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p>#LI-DNI<\/p>\",\"ats_external_id\":\"R1665923\",\"location\":\"Davao, Davao del Sur\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-12T20:44:54.656+08:00\",\"created_at\":\"2025-12-19T02:31:43.450+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTk3Mg?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Davao\/Customer-Service-Advisor---Homecoming---Davao-2026_R1665923\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"language\":[],\"location\":{\"city\":\"Davao\",\"state\":\"Davao del Sur\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"9000\",\"primary_location\":{\"id\":\"JP_PHL_Davao\",\"wid\":\"740544c0a47f019c771ef0781f119c59\",\"descriptor\":\"PHL Davao\"}},\"languages\":null,\"recruiter\":{\"email\":{\"wid\":\"acd964ad6d47101bd02ad5eb88a20003\",\"address\":\"alexiakaye.racho@concentrix.com\"},\"last_name\":\"Racho\",\"first_name\":\"Alexia Kaye\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"}],\"recruiters\":[{\"id\":\"101444627\",\"wid\":\"1a9f5ff7b58201d024c89695d7214050\",\"descriptor\":\"Jove Ladera (101444627)\"},{\"id\":\"102938101\",\"wid\":\"f443fe6601d71004fe536824454f0000\",\"descriptor\":\"Clarence Jessica Marie Embrado (102938101)\"},{\"id\":\"102070681\",\"wid\":\"fd856c041d671001a0ddb74c8cbc0000\",\"descriptor\":\"Chris Benedict Cartel (102070681)\"},{\"id\":\"102127379\",\"wid\":\"54a372c4e32a1017794bcae884f30000\",\"descriptor\":\"Harold John Cuevas (102127379)\"},{\"id\":\"101785499\",\"wid\":\"f78796fec87401031499190b3d06e1d9\",\"descriptor\":\"Wynritz Malabanan (101785499)\"},{\"id\":\"103361411\",\"wid\":\"3dc9b3223de6101f67b1acca8e440000\",\"descriptor\":\"Ty Abad (103361411)\"},{\"id\":\"101765759\",\"wid\":\"501b9f0c5da0016ad26b72c3051f477e\",\"descriptor\":\"Therisa May Bagona (101765759)\"},{\"id\":\"103037200\",\"wid\":\"f2fb8d5d8a9d1018591be72240340000\",\"descriptor\":\"Thealine Licay (103037200)\"},{\"id\":\"101880455\",\"wid\":\"a9b25c1ce7900165b6cd6b74a50c23a5\",\"descriptor\":\"Ligaya Sabularse (101880455)\"},{\"id\":\"102056910\",\"wid\":\"3d9c3605f864101b9a2957c3eb2e0000\",\"descriptor\":\"Alexia Kaye Racho (102056910)\"},{\"id\":\"103349664\",\"wid\":\"cd37ff6c6459101bbaa2337701d10000\",\"descriptor\":\"Trisha Jean Escalante (103349664)\"},{\"id\":\"102990503\",\"wid\":\"43a9c98d0211100edc67b907a69a0000\",\"descriptor\":\"Nedshla Acebes (102990503)\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC0570\",\"wid\":\"f9af6d7260980109b01f59fb4f0632e2\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-349759\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Davao\/Customer-Service-Advisor---Homecoming---Davao-2026_R1665923\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Davao\/Customer-Service-Advisor---Homecoming---Davao-2026_R1665923\/apply\",\"job_requisition_id\":\"R1665923\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"wid\":\"4047322fd58101da9c4ee7f3111ad2aa\",\"address\":\"ronnalyn.tulibao@concentrix.com\"},\"last_name\":\"Baltazar\",\"first_name\":\"Ronna\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1665923\",\"wid\":\"d1941d243ebe102a1a6aac404fa90000\",\"descriptor\":\"R1665923 Customer Service Advisor - Homecoming - Davao 2026 (Evergreen) (Open)\"},\"recruiter_group\":[{\"email\":{\"wid\":\"acd964ad6d47101bd02ad5eb88a20003\",\"address\":\"alexiakaye.racho@concentrix.com\"},\"last_name\":\"Racho\",\"first_name\":\"Alexia Kaye\"},{\"email\":{\"wid\":\"8e81e72f17481001bf1003b9cb290000\",\"address\":\"chrisbenedict.cartel@concentrix.com\"},\"last_name\":\"Cartel\",\"first_name\":\"Chris Benedict\"},{\"email\":{\"wid\":\"853d35ea8a7f10053a3314a1bbd20003\",\"address\":\"clarencejessicamarie.embrado@concentrix.com\"},\"last_name\":\"Embrado\",\"first_name\":\"Clarence Jessica Marie\"},{\"email\":{\"wid\":\"324f2e4671f9101b2cef005ff1880003\",\"address\":\"dessa.vinculado@concentrix.com\"},\"last_name\":\"Vinculado\",\"first_name\":\"Dessa\"},{\"email\":{\"wid\":\"ded9409e69aa10178a96dd174bfb0000\",\"address\":\"haroldjohn.cuevas@concentrix.com\"},\"last_name\":\"Cuevas\",\"first_name\":\"Harold John\"},{\"email\":{\"wid\":\"07f5b7148aed01b47900f500d126384e\",\"address\":\"jovelyn.ladera@concentrix.com\"},\"last_name\":\"Ladera\",\"first_name\":\"Jove\"},{\"email\":{\"wid\":\"f17b87484000101890d6f2964aad0003\",\"address\":\"thealine.licay@concentrix.com\"},\"last_name\":\"Licay\",\"first_name\":\"Thealine\"},{\"email\":{\"wid\":\"251285f66e6701b68f5b07b40b2c53d2\",\"address\":\"therisamay.bagona@concentrix.com\"},\"last_name\":\"Bagona\",\"first_name\":\"Therisa May\"},{\"email\":{\"wid\":\"84c8ab3915af015c5f7bb6267006b4a6\",\"address\":\"wynritz.malabanan@concentrix.com\"},\"last_name\":\"Malabanan\",\"first_name\":\"Wynritz\"}],\"requisition_type\":null,\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":null,\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"675\",\"campaign_id\":\"21969\",\"campaign_title\":\"Advisor I, Customer Service R1682703\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Advisor - Bulacan Hub 2026\",\"street\":\"PHL San Jose Del Monte - Community Hub-S Cube 2\",\"address\":\"PHL San Jose Del Monte - Community Hub-S Cube 2\",\"city\":\"San Jose Del Monte\",\"state\":\"Bulacan\",\"postal_code\":\"3023\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><p><\/p><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p>#LI-DNI<\/p>\",\"ats_external_id\":\"R1682703\",\"location\":\"San Jose Del Monte, Bulacan\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-12T20:45:13.309+08:00\",\"created_at\":\"2025-12-19T02:31:43.385+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTk2OQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-San-Jose-Del-Monte---Community-Hub-S-Cube-2\/Customer-Service-Advisor---Bulacan-Hub-2026_R1682703\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"language\":[],\"location\":{\"city\":\"San Jose Del Monte\",\"state\":\"Bulacan\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"3023\",\"primary_location\":{\"id\":\"PH-SJD-CMHUB-02\",\"wid\":\"9139e2fa25670130f69223335b080c8c\",\"descriptor\":\"PHL San Jose Del Monte - Community Hub-S Cube 2\"}},\"languages\":null,\"recruiter\":{\"email\":{\"wid\":\"543cb86d2c2210100a770b560e920003\",\"address\":\"alexis.laroa@concentrix.com\"},\"last_name\":\"Laroa\",\"first_name\":\"Alexis\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"}],\"recruiters\":[{\"id\":\"102086287\",\"wid\":\"b02da584014810084f45df3764780000\",\"descriptor\":\"Chelcy Navarro (102086287)\"},{\"id\":\"102048620\",\"wid\":\"7a1dda14767610185d2db1c0bc6d0000\",\"descriptor\":\"Rachelle Joy Dela Cruz (102048620)\"},{\"id\":\"102892659\",\"wid\":\"4918501e2543102254144050eac80000\",\"descriptor\":\"Candice Santero (102892659)\"},{\"id\":\"580415\",\"wid\":\"9f196ba80a8701e6461d815f0719c2bf\",\"descriptor\":\"Paul Edcris Estanislao (580415)\"},{\"id\":\"101471458\",\"wid\":\"d6dac4fe6b42011478ac32e01930c587\",\"descriptor\":\"Pamela Avigail Jayme (101471458)\"},{\"id\":\"101832754\",\"wid\":\"9e0066dd1ceb013f25578cc2c21b95d1\",\"descriptor\":\"Kelsie Turgo (101832754)\"},{\"id\":\"1058091\",\"wid\":\"9f196ba80a87010b45facbd6fd189ee2\",\"descriptor\":\"RM Onia (1058091)\"},{\"id\":\"101858604\",\"wid\":\"ef33b35f6c2301440853f78fff03aabd\",\"descriptor\":\"Aly Lorica (101858604)\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC0570\",\"wid\":\"f9af6d7260980109b01f59fb4f0632e2\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-349693\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-San-Jose-Del-Monte---Community-Hub-S-Cube-2\/Customer-Service-Advisor---Bulacan-Hub-2026_R1682703\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-San-Jose-Del-Monte---Community-Hub-S-Cube-2\/Customer-Service-Advisor---Bulacan-Hub-2026_R1682703\/apply\",\"job_requisition_id\":\"R1682703\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"wid\":\"4a48db2b8a9a01e418079e830123ef35\",\"address\":\"michael.munoz@concentrix.com\"},\"last_name\":\"Munoz\",\"first_name\":\"Michael\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1682703\",\"wid\":\"d3d4802273da103af509de9eeccc0000\",\"descriptor\":\"R1682703 Customer Service Advisor - 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This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><h2>\u00a0\u00a0\u00a0<\/h2><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p>#LI-DNI<\/p>\",\"ats_external_id\":\"R1667972\",\"location\":\"Angeles City, Pampanga\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-12T20:45:03.175+08:00\",\"created_at\":\"2025-12-19T02:31:43.280+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTk2Nw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Clark\/Clark-iRecruit-Engage-2025_R1667972\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact 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Baguio City\",\"city\":\"Cagayan de Oro\",\"state\":\"Benguet\",\"postal_code\":\"9000\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p>#LI-DNI<\/p>\",\"ats_external_id\":\"R1556709\",\"location\":\"Cagayan de Oro, Benguet\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-12T20:53:53.525+08:00\",\"created_at\":\"2025-12-19T02:31:43.018+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTk2NA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Baguio-City\/MH-Baguio-2025_R1556709\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact 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Group\"}],\"job_requisition\":{\"id\":\"R1556709\",\"wid\":\"d69b1342a34b100c0af9f3291c910000\",\"descriptor\":\"R1556709 MH Baguio 2025 (Evergreen) (Closed)\"},\"recruiter_group\":[{\"email\":{\"wid\":\"0ace91a16816016b221c2aea0d1a844f\",\"address\":\"christel.magpayo@concentrix.com\"},\"last_name\":\"Magpayo\",\"first_name\":\"Christel\"},{\"email\":{\"wid\":\"76f1f182a7ac10126cd3ade0aaaf0001\",\"address\":\"hannah.bayquen@concentrix.com\"},\"last_name\":\"Bayquen\",\"first_name\":\"Hannah\"},{\"email\":{\"wid\":\"348ab42a1ef7103347dfc61b3f7a0001\",\"address\":\"juliafranchesca.cabigon@concentrix.com\"},\"last_name\":\"Cabigon\",\"first_name\":\"Julia Franchesca\"},{\"email\":{\"wid\":\"0fb14d6ee3fe101427da2ff747f70001\",\"address\":\"nathaniel.cabreros@concentrix.com\"},\"last_name\":\"Cabreros\",\"first_name\":\"Nathaniel\"},{\"email\":{\"wid\":\"c1b956ff42f5015384dadf4b111aa19a\",\"address\":\"glen.fortunado@concentrix.com\"},\"last_name\":\"Fortunado\",\"first_name\":\"Paris Glenn\"},{\"email\":{\"wid\":\"7b03a56bb10c10214d7de196e6170003\",\"address\":\"reneofeljohn.millan@concentrix.com\"},\"last_name\":\"Millan\",\"first_name\":\"Renz\"},{\"email\":{\"wid\":\"b1d9926936a30196a5819d3f99173331\",\"address\":\"teresa.apura@concentrix.com\"},\"last_name\":\"Apura\",\"first_name\":\"Teresa\"}],\"requisition_type\":null,\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":null,\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"678\",\"campaign_id\":\"21963\",\"campaign_title\":\"Advisor I, Customer Service R1683455\",\"campaign_type\":\"job_application\",\"job_title\":\"Megamall\u00a0Customer Care Specialist iRecruit\u00a0Engage 2026\",\"street\":\"PHL Mandaluyong City - Megamall\",\"address\":\"PHL Mandaluyong City - Megamall\",\"city\":\"Mandaluyong City\",\"state\":\"National Capital Region\",\"postal_code\":\"1550\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><h2>\u00a0\u00a0\u00a0<\/h2><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p>#LI-DNI<\/p>\",\"ats_external_id\":\"R1683455\",\"location\":\"Mandaluyong City, National Capital Region\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-12T20:53:15.216+08:00\",\"created_at\":\"2025-12-19T02:31:42.634+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTk2Mw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Mandaluyong-City---Megamall\/Megamall-Customer-Care-Specialist-iRecruit-Engage-2026_R1683455\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact 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Oro\",\"state\":\"Benguet\",\"postal_code\":\"9000\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><h2>\u00a0\u00a0\u00a0\u00a0<\/h2><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p>#LI-DNI<\/p>\",\"ats_external_id\":\"R1556686\",\"location\":\"Cagayan de Oro, Benguet\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-12T20:52:51.222+08:00\",\"created_at\":\"2025-12-19T02:31:42.118+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTk1OQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Baguio-City\/Customer-Service-Advisor---Baguio-XTRA-2025_R1556686-1\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact 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Region\",\"postal_code\":\"1780\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><h2>\u00a0\u00a0\u00a0<\/h2><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p><b>#LI-DNI<\/b><\/p><p><\/p><p><\/p>\",\"ats_external_id\":\"R1667857\",\"location\":\"Muntinlupa City, National Capital Region\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-12T20:52:51.432+08:00\",\"created_at\":\"2025-12-19T02:31:42.065+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTk1Nw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Muntinlupa---Alabang-1\/Talent-Connect---Alabang-2026_R1667857\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact 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Makati City\",\"city\":\"Davao\",\"state\":\"National Capital Region\",\"postal_code\":\"9000\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><h2>\u00a0\u00a0\u00a0\u00a0<\/h2><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p>#LI-DNI<\/p>\",\"ats_external_id\":\"R1682193\",\"location\":\"Davao, National Capital Region\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-12T20:53:31.627+08:00\",\"created_at\":\"2025-12-19T02:31:41.561+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTk1Ng?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Makati-City\/BP-One-Makati-2026_R1682193\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"b67da9176e3d1063315edce36dd07e4b\",\"descriptor\":\"Concentrix CVG Philippines, Inc.\",\"reference_id\":\"YPH08\",\"organization_reference_id\":\"YPH08\"},\"language\":[],\"location\":{\"city\":\"Davao\",\"state\":\"National Capital Region\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"9000\",\"primary_location\":{\"id\":\"JP_PHL_Makati_City\",\"wid\":\"740544c0a47f01fb76ecf1781f11a159\",\"descriptor\":\"PHL Makati City\"}},\"languages\":null,\"recruiter\":{\"email\":{\"wid\":\"6a74779a197e0119a27af9d0a34a0002\",\"address\":\"arranrouye.jiao@concentrix.com\"},\"last_name\":\"Jiao\",\"first_name\":\"Arran Rouye\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"},{\"id\":\"CF Market Research Center\",\"wid\":\"0227dc387a0901f0d954af64f665264a\",\"descriptor\":\"Market Research Center\"}],\"recruiters\":[{\"id\":\"101320691\",\"wid\":\"891ff766478f01d3917c3b88aa1a67f1\",\"descriptor\":\"Rubirosa Carmona (101320691)\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC0570\",\"wid\":\"f9af6d7260980109b01f59fb4f0632e2\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-349440\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Makati-City\/BP-One-Makati-2026_R1682193\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Makati-City\/BP-One-Makati-2026_R1682193\/apply\",\"job_requisition_id\":\"R1682193\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"wid\":\"9486d7dfa08610184731e75d71c70001\",\"address\":\"renatochuck.mateo@concentrix.com\"},\"last_name\":\"Mateo\",\"first_name\":\"Chuck\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1682193\",\"wid\":\"d3d4802273da103a6588bf0f2c870000\",\"descriptor\":\"R1682193 BP One Makati 2026 (Evergreen) (Open)\"},\"recruiter_group\":[{\"email\":{\"wid\":\"6a74779a197e0119a27af9d0a34a0002\",\"address\":\"arranrouye.jiao@concentrix.com\"},\"last_name\":\"Jiao\",\"first_name\":\"Arran Rouye\"},{\"email\":{\"wid\":\"8e3d280b2eae100cb95ab021d58c0001\",\"address\":\"katealyssa.banzuela@concentrix.com\"},\"last_name\":\"Banzuela\",\"first_name\":\"Kate Alyssa\"},{\"email\":{\"wid\":\"4047322fd581012684ef732c121a01b0\",\"address\":\"rubirosa.carmona@concentrix.com\"},\"last_name\":\"Carmona\",\"first_name\":\"Rubirosa\"}],\"requisition_type\":null,\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":null,\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"682\",\"campaign_id\":\"21954\",\"campaign_title\":\"Advisor I, Customer Service R1682909\",\"campaign_type\":\"job_application\",\"job_title\":\"SHAW ARP TALKPUSH 2026\",\"street\":\"PHL Mandaluyong City - Shaw 2\",\"address\":\"PHL Mandaluyong City - Shaw 2\",\"city\":\"Mandaluyong\",\"state\":\"National Capital Region\",\"postal_code\":\"1550\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><h2>\u00a0\u00a0\u00a0<\/h2><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p>#LI-DNI<\/p>\",\"ats_external_id\":\"R1682909\",\"location\":\"Mandaluyong, National Capital Region\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-12T20:53:31.583+08:00\",\"created_at\":\"2025-12-19T02:31:41.313+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTk1NA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Mandaluyong-City---Shaw\/SHAW-ARP-TALKPUSH-2026_R1682909\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"language\":[],\"location\":{\"city\":\"Mandaluyong\",\"state\":\"National Capital Region\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"1550\",\"primary_location\":{\"id\":\"PH-MAN-SHAWB-Y0\",\"wid\":\"b67da9176e3d1062f9e35bf1c631c1ff\",\"descriptor\":\"PHL Mandaluyong City - Shaw 2\"}},\"languages\":null,\"recruiter\":{\"email\":{\"wid\":\"6cac2319d09610346b6bbc7e2b040003\",\"address\":\"andreaelizabeth.densing@concentrix.com\"},\"last_name\":\"Densing\",\"first_name\":\"Andrea Elizabeth\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"}],\"recruiters\":[{\"id\":\"101795097\",\"wid\":\"9c085bf78f150196cdcc852052092431\",\"descriptor\":\"Jace Dayapan (101795097)\"},{\"id\":\"102935259\",\"wid\":\"0e9f49a2f18a101793beabb5f00d0000\",\"descriptor\":\"Dianica Yapo (102935259)\"},{\"id\":\"103308043\",\"wid\":\"c5958d2b0a39100fa88e2680188c0000\",\"descriptor\":\"Bess Francisco (103308043)\"},{\"id\":\"102357000\",\"wid\":\"6cb4db9d9751101dd2871940ac510000\",\"descriptor\":\"Kate Ann Almero (102357000)\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC0570\",\"wid\":\"f9af6d7260980109b01f59fb4f0632e2\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-349703\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Mandaluyong-City---Shaw\/SHAW-ARP-TALKPUSH-2026_R1682909\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Mandaluyong-City---Shaw\/SHAW-ARP-TALKPUSH-2026_R1682909\/apply\",\"job_requisition_id\":\"R1682909\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"wid\":\"a3467c9bc6fc018e321e76ef111a51a3\",\"address\":\"ronald.ramas@concentrix.com\"},\"last_name\":\"Ramas\",\"first_name\":\"Ronald\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1682909\",\"wid\":\"d3d4802273da103b01b483c75d770000\",\"descriptor\":\"R1682909 SHAW ARP TALKPUSH 2026 (Evergreen) (Open)\"},\"recruiter_group\":[{\"email\":{\"wid\":\"6cac2319d09610346b6bbc7e2b040003\",\"address\":\"andreaelizabeth.densing@concentrix.com\"},\"last_name\":\"Densing\",\"first_name\":\"Andrea Elizabeth\"},{\"email\":{\"wid\":\"96b93e5431310116e341c7849e0b0001\",\"address\":\"christajoyamor.david@concentrix.com\"},\"last_name\":\"David\",\"first_name\":\"Christa Joy Amor\"},{\"email\":{\"wid\":\"8ae93a1d10c7101df09df481fe0a0004\",\"address\":\"kateann.almero@concentrix.com\"},\"last_name\":\"Almero\",\"first_name\":\"Kate Ann\"}],\"requisition_type\":null,\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":null,\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"683\",\"campaign_id\":\"21952\",\"campaign_title\":\"Advisor I, Customer Service R1554995\",\"campaign_type\":\"job_application\",\"job_title\":\"PWD Hiring - Baguio 2025\",\"street\":\"PHL Baguio City\",\"address\":\"PHL Baguio City\",\"city\":\"Cagayan de Oro\",\"state\":\"Benguet\",\"postal_code\":\"9000\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p>#LI-DNI<\/p>\",\"ats_external_id\":\"R1554995\",\"location\":\"Cagayan de Oro, Benguet\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-12T20:52:40.552+08:00\",\"created_at\":\"2025-12-19T02:31:38.632+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTk1Mg?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Baguio-City\/PWD-Hiring---Baguio-2025_R1554995\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"CLOSED\",\"wid\":\"8ce1be24e0e743929d9ae78aa55bad04\",\"descriptor\":\"Closed\"},\"language\":[],\"location\":{\"city\":\"Cagayan de Oro\",\"state\":\"Benguet\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"9000\",\"primary_location\":{\"id\":\"JP_PHL_Baguio_City\",\"wid\":\"740544c0a47f018a8185ea781f118859\",\"descriptor\":\"PHL Baguio City\"}},\"languages\":null,\"recruiter\":{\"email\":{\"wid\":\"76f1f182a7ac10126cd3ade0aaaf0001\",\"address\":\"hannah.bayquen@concentrix.com\"},\"last_name\":\"Bayquen\",\"first_name\":\"Hannah\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC0570\",\"wid\":\"f9af6d7260980109b01f59fb4f0632e2\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-287822\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Baguio-City\/PWD-Hiring---Baguio-2025_R1554995\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Baguio-City\/PWD-Hiring---Baguio-2025_R1554995\/apply\",\"job_requisition_id\":\"R1554995\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"wid\":\"75f444f94b40017a3206c431011adde9\",\"address\":\"al.pagulayan@concentrix.com\"},\"last_name\":\"Pagulayan\",\"first_name\":\"Al\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1554995\",\"wid\":\"cb96a63e8e75100a79a0447dcfa60000\",\"descriptor\":\"R1554995 PWD Hiring - Baguio 2025 (Evergreen) (Closed)\"},\"recruiter_group\":[{\"email\":{\"wid\":\"76f1f182a7ac10126cd3ade0aaaf0001\",\"address\":\"hannah.bayquen@concentrix.com\"},\"last_name\":\"Bayquen\",\"first_name\":\"Hannah\"},{\"email\":{\"wid\":\"0fb14d6ee3fe101427da2ff747f70001\",\"address\":\"nathaniel.cabreros@concentrix.com\"},\"last_name\":\"Cabreros\",\"first_name\":\"Nathaniel\"},{\"email\":{\"wid\":\"c1b956ff42f5015384dadf4b111aa19a\",\"address\":\"glen.fortunado@concentrix.com\"},\"last_name\":\"Fortunado\",\"first_name\":\"Paris Glenn\"}],\"requisition_type\":null,\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":null,\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"684\",\"campaign_id\":\"21951\",\"campaign_title\":\"Advisor I, Customer Service R1575601\",\"campaign_type\":\"job_application\",\"job_title\":\"Talent Connect TIKTOK - Mactan 2025\",\"street\":\"PHL Cebu - The Mactan Newtown - 2nd Flr\",\"address\":\"PHL Cebu - The Mactan Newtown - 2nd Flr\",\"city\":\"Lapu-Lapu City (Opon)\",\"state\":\"Cebu\",\"postal_code\":\"6015\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><h2>\u00a0\u00a0\u00a0\u00a0<\/h2><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p><p><\/p><p><b>\u00a0#LI-DNI<\/b><\/p>\",\"ats_external_id\":\"R1575601\",\"location\":\"Lapu-Lapu City (Opon), Cebu\",\"job_type\":\"part_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-12T20:44:34.663+08:00\",\"created_at\":\"2025-12-19T02:31:38.367+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTk1MQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Cebu---The-Mactan-Newtown---2nd-Flr\/Talent-Connect-TIKTOK---Mactan-2025_R1575601\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"CLOSED\",\"wid\":\"8ce1be24e0e743929d9ae78aa55bad04\",\"descriptor\":\"Closed\"},\"language\":[],\"location\":{\"city\":\"Lapu-Lapu City (Opon)\",\"state\":\"Cebu\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"6015\",\"primary_location\":{\"id\":\"PH-CEB-MACTA-01\",\"wid\":\"740544c0a47f01396ee3738e1f11a562\",\"descriptor\":\"PHL Cebu - The Mactan Newtown - 2nd Flr\"}},\"languages\":null,\"recruiter\":{\"email\":{\"wid\":\"75f444f94b4001fc2e016bf8021ad903\",\"address\":\"angeliquerose.mangubat@concentrix.com\"},\"last_name\":\"Mangubat\",\"first_name\":\"Angelique Rose\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC0570\",\"wid\":\"f9af6d7260980109b01f59fb4f0632e2\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-299367\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Cebu---The-Mactan-Newtown---2nd-Flr\/Talent-Connect-TIKTOK---Mactan-2025_R1575601\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Cebu---The-Mactan-Newtown---2nd-Flr\/Talent-Connect-TIKTOK---Mactan-2025_R1575601\/apply\",\"job_requisition_id\":\"R1575601\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"wid\":\"fddc845f4d941021b236f1ab3c040002\",\"address\":\"domz.ocale@concentrix.com\"},\"last_name\":\"Ocale\",\"first_name\":\"Domz\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1575601\",\"wid\":\"cb388e5691c71018a838a924125d0001\",\"descriptor\":\"R1575601 Talent Connect TIKTOK - Mactan 2025 (Evergreen) (Closed)\"},\"recruiter_group\":[{\"email\":{\"wid\":\"75f444f94b4001fc2e016bf8021ad903\",\"address\":\"angeliquerose.mangubat@concentrix.com\"},\"last_name\":\"Mangubat\",\"first_name\":\"Angelique Rose\"},{\"email\":{\"wid\":\"4047322fd58101920db1795f0d1aac2c\",\"address\":\"blanch.villordon@concentrix.com\"},\"last_name\":\"Villordon\",\"first_name\":\"Blanch\"},{\"email\":{\"wid\":\"a3467c9bc6fc01b79fc307d9121a66c8\",\"address\":\"jayveeian.petere@concentrix.com\"},\"last_name\":\"Petere\",\"first_name\":\"Jayvee Ian\"},{\"email\":{\"wid\":\"3aef857c76e0015cbd1f6f1d0f1a6467\",\"address\":\"nicoletracy.ymas@concentrix.com\"},\"last_name\":\"Ymas\",\"first_name\":\"Nicole\"},{\"email\":{\"wid\":\"01b4a71a8ff00112eeb9fc9676210005\",\"address\":\"reymart.delatorre@concentrix.com\"},\"last_name\":\"De la torre\",\"first_name\":\"Reymart\"}],\"requisition_type\":null,\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":null,\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"685\",\"campaign_id\":\"21945\",\"campaign_title\":\"Advisor I, Customer Service R1575545\",\"campaign_type\":\"job_application\",\"job_title\":\"Talent Connect  TIKTOK - Cebu - J Centre 2025\",\"street\":\"PHL Cebu\",\"address\":\"PHL Cebu\",\"city\":\"CEBU\",\"state\":\"Cebu\",\"postal_code\":\"9000\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p><\/p><p>\u2022 Minimum of two years of college education. No prior call center experience is required<\/p><p><\/p><p>\u2022 Ability to think clearly and can explain simple issues effectively, both written and verbally<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><h2>\u00a0\u00a0<\/h2><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p><b>#LI-DNI<\/b><\/p>\",\"ats_external_id\":\"R1575545\",\"location\":\"CEBU, Cebu\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-12T20:52:27.043+08:00\",\"created_at\":\"2025-12-19T02:31:36.543+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTk0NQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Cebu\/Talent-Connect--TIKTOK---Cebu---J-Centre-2025_R1575545\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"CLOSED\",\"wid\":\"8ce1be24e0e743929d9ae78aa55bad04\",\"descriptor\":\"Closed\"},\"language\":[],\"location\":{\"city\":\"CEBU\",\"state\":\"Cebu\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"9000\",\"primary_location\":{\"id\":\"JP_PHL_Cebu\",\"wid\":\"740544c0a47f01bfd3cdec781f119259\",\"descriptor\":\"PHL Cebu\"}},\"languages\":null,\"recruiter\":{\"email\":{\"wid\":\"75f444f94b4001fc2e016bf8021ad903\",\"address\":\"angeliquerose.mangubat@concentrix.com\"},\"last_name\":\"Mangubat\",\"first_name\":\"Angelique Rose\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"},{\"id\":\"CF Finance and Accounting Operations\",\"wid\":\"0227dc387a09014d71e524f0f465033c\",\"descriptor\":\"Finance and Accounting Operations\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC0570\",\"wid\":\"f9af6d7260980109b01f59fb4f0632e2\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-299281\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Cebu\/Talent-Connect--TIKTOK---Cebu---J-Centre-2025_R1575545\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Cebu\/Talent-Connect--TIKTOK---Cebu---J-Centre-2025_R1575545\/apply\",\"job_requisition_id\":\"R1575545\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"wid\":\"fddc845f4d941021b236f1ab3c040002\",\"address\":\"domz.ocale@concentrix.com\"},\"last_name\":\"Ocale\",\"first_name\":\"Domz\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1575545\",\"wid\":\"c82f485d8dfd101d352736c601200001\",\"descriptor\":\"R1575545 Talent Connect  TIKTOK - Cebu - J Centre 2025 (Evergreen) (Closed)\"},\"recruiter_group\":[{\"email\":{\"wid\":\"75f444f94b4001fc2e016bf8021ad903\",\"address\":\"angeliquerose.mangubat@concentrix.com\"},\"last_name\":\"Mangubat\",\"first_name\":\"Angelique Rose\"},{\"email\":{\"wid\":\"4047322fd58101920db1795f0d1aac2c\",\"address\":\"blanch.villordon@concentrix.com\"},\"last_name\":\"Villordon\",\"first_name\":\"Blanch\"},{\"email\":{\"wid\":\"db0bffd68c2301591511e22b121ab7bc\",\"address\":\"jacqueline.pilapil@concentrix.com\"},\"last_name\":\"Pilapil\",\"first_name\":\"Jacqueline\"},{\"email\":{\"wid\":\"3739cfa3beed019850cbdf12620ec353\",\"address\":\"katrina.delavictoria@concentrix.com\"},\"last_name\":\"Dela Victoria\",\"first_name\":\"Katrina\"},{\"email\":{\"wid\":\"b873c6d780d601e5c0f56ccfaa3da177\",\"address\":\"khaye.perales@concentrix.com\"},\"last_name\":\"Perales\",\"first_name\":\"Khaye\"},{\"email\":{\"wid\":\"3aef857c76e0015cbd1f6f1d0f1a6467\",\"address\":\"nicoletracy.ymas@concentrix.com\"},\"last_name\":\"Ymas\",\"first_name\":\"Nicole\"},{\"email\":{\"wid\":\"01b4a71a8ff00112eeb9fc9676210005\",\"address\":\"reymart.delatorre@concentrix.com\"},\"last_name\":\"De la torre\",\"first_name\":\"Reymart\"}],\"requisition_type\":null,\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":null,\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"686\",\"campaign_id\":\"21938\",\"campaign_title\":\"Advisor I, Customer Service R1554943\",\"campaign_type\":\"job_application\",\"job_title\":\"ACE Luzon - Community and Campus Recruiting - BEN - Baguio - 2025\",\"street\":\"PHL Baguio City\",\"address\":\"PHL Baguio City\",\"city\":\"Cagayan de Oro\",\"state\":\"Benguet\",\"postal_code\":\"9000\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p>#LI-DNI<\/p>\",\"ats_external_id\":\"R1554943\",\"location\":\"Cagayan de Oro, Benguet\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-12T20:53:01.542+08:00\",\"created_at\":\"2025-12-19T02:31:35.705+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTkzOA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Baguio-City\/ACE-Luzon---Community-and-Campus-Recruiting---BEN---Baguio---2025_R1554943\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"language\":[],\"location\":{\"city\":\"Cagayan de Oro\",\"state\":\"Benguet\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"9000\",\"primary_location\":{\"id\":\"JP_PHL_Baguio_City\",\"wid\":\"740544c0a47f018a8185ea781f118859\",\"descriptor\":\"PHL Baguio City\"}},\"languages\":null,\"recruiter\":{\"email\":{\"wid\":\"0ace91a16816016b221c2aea0d1a844f\",\"address\":\"christel.magpayo@concentrix.com\"},\"last_name\":\"Magpayo\",\"first_name\":\"Christel\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC0570\",\"wid\":\"f9af6d7260980109b01f59fb4f0632e2\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-287742\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Baguio-City\/ACE-Luzon---Community-and-Campus-Recruiting---BEN---Baguio---2025_R1554943\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Baguio-City\/ACE-Luzon---Community-and-Campus-Recruiting---BEN---Baguio---2025_R1554943\/apply\",\"job_requisition_id\":\"R1554943\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"wid\":\"75f444f94b40017a3206c431011adde9\",\"address\":\"al.pagulayan@concentrix.com\"},\"last_name\":\"Pagulayan\",\"first_name\":\"Al\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1554943\",\"wid\":\"bf8fb8cb1a6b100a7501d5e442e90000\",\"descriptor\":\"R1554943 ACE Luzon - Community and Campus Recruiting - BEN - Baguio - 2025 (Evergreen) (Open)\"},\"recruiter_group\":[{\"email\":{\"wid\":\"0ace91a16816016b221c2aea0d1a844f\",\"address\":\"christel.magpayo@concentrix.com\"},\"last_name\":\"Magpayo\",\"first_name\":\"Christel\"},{\"email\":{\"wid\":\"76f1f182a7ac10126cd3ade0aaaf0001\",\"address\":\"hannah.bayquen@concentrix.com\"},\"last_name\":\"Bayquen\",\"first_name\":\"Hannah\"},{\"email\":{\"wid\":\"0fb14d6ee3fe101427da2ff747f70001\",\"address\":\"nathaniel.cabreros@concentrix.com\"},\"last_name\":\"Cabreros\",\"first_name\":\"Nathaniel\"},{\"email\":{\"wid\":\"c1b956ff42f5015384dadf4b111aa19a\",\"address\":\"glen.fortunado@concentrix.com\"},\"last_name\":\"Fortunado\",\"first_name\":\"Paris Glenn\"},{\"email\":{\"wid\":\"b1d9926936a30196a5819d3f99173331\",\"address\":\"teresa.apura@concentrix.com\"},\"last_name\":\"Apura\",\"first_name\":\"Teresa\"},{\"email\":{\"wid\":\"db0bffd68c2301e1e84b512e131ad2e3\",\"address\":\"teresaponciana.luistro@concentrix.com\"},\"last_name\":\"Luistro\",\"first_name\":\"Tisha\"}],\"requisition_type\":null,\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":null,\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"687\",\"campaign_id\":\"21937\",\"campaign_title\":\"Advisor I, Customer Service R1682855\",\"campaign_type\":\"job_application\",\"job_title\":\"CEBU JCENTER ARP TALKPUSH 2026\",\"street\":\"PHL Cebu\",\"address\":\"PHL Cebu\",\"city\":\"CEBU\",\"state\":\"Cebu\",\"postal_code\":\"9000\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><h2>\u00a0\u00a0\u00a0\u00a0<\/h2><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p><b>#LI-DNI<\/b><\/p>\",\"ats_external_id\":\"R1682855\",\"location\":\"CEBU, Cebu\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-12T20:44:29.936+08:00\",\"created_at\":\"2025-12-19T02:31:35.671+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTkzNw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Cebu\/CEBU-JCENTER-ARP-TALKPUSH-2026_R1682855\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"language\":[],\"location\":{\"city\":\"CEBU\",\"state\":\"Cebu\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"9000\",\"primary_location\":{\"id\":\"JP_PHL_Cebu\",\"wid\":\"740544c0a47f01bfd3cdec781f119259\",\"descriptor\":\"PHL Cebu\"}},\"languages\":null,\"recruiter\":{\"email\":{\"wid\":\"75f444f94b4001fc2e016bf8021ad903\",\"address\":\"angeliquerose.mangubat@concentrix.com\"},\"last_name\":\"Mangubat\",\"first_name\":\"Angelique Rose\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"}],\"recruiters\":[{\"id\":\"100790659\",\"wid\":\"60219339f7a01064a5ad0cb5a5742cde\",\"descriptor\":\"Angelique Rose Mangubat (100790659)\"},{\"id\":\"101244807\",\"wid\":\"84ef38693cf301977ae513eb7529b605\",\"descriptor\":\"Khaye Perales (101244807)\"},{\"id\":\"101262858\",\"wid\":\"e5c792084c3d01126e7ddbfc0e13ff70\",\"descriptor\":\"Nicole Ymas (101262858)\"},{\"id\":\"102032616\",\"wid\":\"a6c6b7ef2b420110ec4eb8d989da0000\",\"descriptor\":\"Marie Danielle Dela Cruz (102032616)\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC0570\",\"wid\":\"f9af6d7260980109b01f59fb4f0632e2\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-351062\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Cebu\/CEBU-JCENTER-ARP-TALKPUSH-2026_R1682855\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Cebu\/CEBU-JCENTER-ARP-TALKPUSH-2026_R1682855\/apply\",\"job_requisition_id\":\"R1682855\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"wid\":\"c1b956ff42f501e0ebd4db990d1a863a\",\"address\":\"charleshomer.labor@concentrix.com\"},\"last_name\":\"Labor\",\"first_name\":\"Charles Homer\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1682855\",\"wid\":\"bec5b2cc6590103aff7d529887820000\",\"descriptor\":\"R1682855 CEBU JCENTER ARP TALKPUSH 2026 (Evergreen) (Open)\"},\"recruiter_group\":[{\"email\":{\"wid\":\"75f444f94b4001fc2e016bf8021ad903\",\"address\":\"angeliquerose.mangubat@concentrix.com\"},\"last_name\":\"Mangubat\",\"first_name\":\"Angelique Rose\"},{\"email\":{\"wid\":\"b873c6d780d601e5c0f56ccfaa3da177\",\"address\":\"khaye.perales@concentrix.com\"},\"last_name\":\"Perales\",\"first_name\":\"Khaye\"},{\"email\":{\"wid\":\"04086923eec701110a173d0607dd0001\",\"address\":\"mariedanielle.delacruz@concentrix.com\"},\"last_name\":\"Dela Cruz\",\"first_name\":\"Marie Danielle\"},{\"email\":{\"wid\":\"3aef857c76e0015cbd1f6f1d0f1a6467\",\"address\":\"nicoletracy.ymas@concentrix.com\"},\"last_name\":\"Ymas\",\"first_name\":\"Nicole\"}],\"requisition_type\":null,\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":null,\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"688\",\"campaign_id\":\"21934\",\"campaign_title\":\"Advisor I, Customer Service R1568649\",\"campaign_type\":\"job_application\",\"job_title\":\"Bacolod Events 2025\",\"street\":\"PHL Bacolod City - One Sanparq\",\"address\":\"PHL Bacolod City - One Sanparq\",\"city\":\"Bacolod City\",\"state\":\"Negros Occidental\",\"postal_code\":\"6100\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><h2>\u00a0\u00a0\u00a0\u00a0<\/h2><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p><span>#LI-DNI<\/span><span> <\/span><\/p>\",\"ats_external_id\":\"R1568649\",\"location\":\"Bacolod City, Negros Occidental\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-12T20:44:09.393+08:00\",\"created_at\":\"2025-12-19T02:31:34.424+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTkzNA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Bacolod-City---One-Sanparq\/Bacolod-Events-2025_R1568649\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"CLOSED\",\"wid\":\"8ce1be24e0e743929d9ae78aa55bad04\",\"descriptor\":\"Closed\"},\"language\":[],\"location\":{\"city\":\"Bacolod City\",\"state\":\"Negros Occidental\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"6100\",\"primary_location\":{\"id\":\"PH-BAC-LACSO-Y0\",\"wid\":\"b67da9176e3d1062f9e3b15fa92bc285\",\"descriptor\":\"PHL Bacolod City - One Sanparq\"}},\"languages\":null,\"recruiter\":{\"email\":{\"wid\":\"d09f4a51c1a401c54cd36cb34405f142\",\"address\":\"markjoseph.italia@concentrix.com\"},\"last_name\":\"Italia\",\"first_name\":\"Mark Joseph\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC0570\",\"wid\":\"f9af6d7260980109b01f59fb4f0632e2\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-307708\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Bacolod-City---One-Sanparq\/Bacolod-Events-2025_R1568649\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Bacolod-City---One-Sanparq\/Bacolod-Events-2025_R1568649\/apply\",\"job_requisition_id\":\"R1568649\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"wid\":\"db0bffd68c230190a7d8946f0e1adb58\",\"address\":\"monicapaula.parroco@concentrix.com\"},\"last_name\":\"Parroco\",\"first_name\":\"Monica Paula\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1568649\",\"wid\":\"be118aacc6c91013ad448c6409c80000\",\"descriptor\":\"R1568649 Bacolod Events 2025 (Evergreen) (Closed)\"},\"recruiter_group\":[{\"email\":{\"wid\":\"d09f4a51c1a401c54cd36cb34405f142\",\"address\":\"markjoseph.italia@concentrix.com\"},\"last_name\":\"Italia\",\"first_name\":\"Mark Joseph\"},{\"email\":{\"wid\":\"cd562904c8ba01e87df5062ae22cefe3\",\"address\":\"ramoncarlos.lacson@concentrix.com\"},\"last_name\":\"Lacson\",\"first_name\":\"Ramon Carlos\"}],\"requisition_type\":null,\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":null,\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"689\",\"campaign_id\":\"21932\",\"campaign_title\":\"Advisor I, Customer Service R1559102\",\"campaign_type\":\"job_application\",\"job_title\":\"BP Mactan 2025\",\"street\":\"PHL Cebu\",\"address\":\"PHL Cebu\",\"city\":\"CEBU\",\"state\":\"Cebu\",\"postal_code\":\"9000\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><p>\u00a0\u00a0\u00a0<\/p><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><div><div><div><div><div><div><div><b><span><span>#LI-DNI<\/span><\/span><\/b><\/div><\/div><\/div><\/div><\/div><\/div><\/div>\",\"ats_external_id\":\"R1559102\",\"location\":\"CEBU, Cebu\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-12T20:52:49.283+08:00\",\"created_at\":\"2025-12-19T02:31:33.893+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTkzMg?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Cebu\/BP-Mactan-2025_R1559102-29\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"CLOSED\",\"wid\":\"8ce1be24e0e743929d9ae78aa55bad04\",\"descriptor\":\"Closed\"},\"language\":[],\"location\":{\"city\":\"CEBU\",\"state\":\"Cebu\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"9000\",\"primary_location\":{\"id\":\"JP_PHL_Cebu\",\"wid\":\"740544c0a47f01bfd3cdec781f119259\",\"descriptor\":\"PHL Cebu\"}},\"languages\":null,\"recruiter\":{\"email\":{\"wid\":\"70bd23f0b1e001a5b1221c2c1711c2d3\",\"address\":\"allyssonmae.licayan@concentrix.com\"},\"last_name\":\"Suson\",\"first_name\":\"Allysson Mae\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC0570\",\"wid\":\"f9af6d7260980109b01f59fb4f0632e2\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-338314\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Cebu\/BP-Mactan-2025_R1559102-29\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Cebu\/BP-Mactan-2025_R1559102-29\/apply\",\"job_requisition_id\":\"R1559102\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"wid\":\"9486d7dfa08610184731e75d71c70001\",\"address\":\"renatochuck.mateo@concentrix.com\"},\"last_name\":\"Mateo\",\"first_name\":\"Chuck\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1559102\",\"wid\":\"b66de4e88a41100e2970320060870001\",\"descriptor\":\"R1559102 BP Mactan 2025 (Evergreen) (Closed)\"},\"recruiter_group\":[{\"email\":{\"wid\":\"70bd23f0b1e001a5b1221c2c1711c2d3\",\"address\":\"allyssonmae.licayan@concentrix.com\"},\"last_name\":\"Suson\",\"first_name\":\"Allysson Mae\"},{\"email\":{\"wid\":\"4047322fd58101920db1795f0d1aac2c\",\"address\":\"blanch.villordon@concentrix.com\"},\"last_name\":\"Villordon\",\"first_name\":\"Blanch\"},{\"email\":{\"wid\":\"d5516a5de67f10254294bfe7100b0003\",\"address\":\"crisabel.enriquez@concentrix.com\"},\"last_name\":\"Enriquez\",\"first_name\":\"Crisabel\"},{\"email\":{\"wid\":\"cedaf55a382b0179fe6dceb9ab0bf6b7\",\"address\":\"cristineabigail.capon@concentrix.com\"},\"last_name\":\"Capon\",\"first_name\":\"Cristine Abigail\"},{\"email\":{\"wid\":\"fddc845f4d941021b236f1ab3c040002\",\"address\":\"domz.ocale@concentrix.com\"},\"last_name\":\"Ocale\",\"first_name\":\"Domz\"},{\"email\":{\"wid\":\"db0bffd68c2301591511e22b121ab7bc\",\"address\":\"jacqueline.pilapil@concentrix.com\"},\"last_name\":\"Pilapil\",\"first_name\":\"Jacqueline\"},{\"email\":{\"wid\":\"8441b9b0b3b010278b9ee1d988c40001\",\"address\":\"justinerose.barte@concentrix.com\"},\"last_name\":\"Barte\",\"first_name\":\"Justine Rose\"},{\"email\":{\"wid\":\"b873c6d780d601e5c0f56ccfaa3da177\",\"address\":\"khaye.perales@concentrix.com\"},\"last_name\":\"Perales\",\"first_name\":\"Khaye\"},{\"email\":{\"wid\":\"38c2b44c45e101d4a868a49c9e0a7ecf\",\"address\":\"michaeljoseph.quinto@concentrix.com\"},\"last_name\":\"Quinto\",\"first_name\":\"Kyle\"}],\"requisition_type\":null,\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":null,\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"690\",\"campaign_id\":\"21931\",\"campaign_title\":\"Advisor I, Customer Service R1559115\",\"campaign_type\":\"job_application\",\"job_title\":\"BP Spark 2025\",\"street\":\"PHL Quezon City\",\"address\":\"PHL Quezon City\",\"city\":\"Pasig City\",\"state\":\"National Capital Region\",\"postal_code\":\"9000\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><p><\/p><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p>#LI-DNI<\/p>\",\"ats_external_id\":\"R1559115\",\"location\":\"Pasig City, National Capital Region\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-12T20:52:35.197+08:00\",\"created_at\":\"2025-12-19T02:31:33.462+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTkzMQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City\/BP-Spark-2025_R1559115-30\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"CLOSED\",\"wid\":\"8ce1be24e0e743929d9ae78aa55bad04\",\"descriptor\":\"Closed\"},\"language\":[],\"location\":{\"city\":\"Pasig City\",\"state\":\"National Capital Region\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"9000\",\"primary_location\":{\"id\":\"JP_PHL_Quezon_City\",\"wid\":\"740544c0a47f013fcc82fa781f11ba59\",\"descriptor\":\"PHL Quezon City\"}},\"languages\":null,\"recruiter\":{\"email\":{\"wid\":\"9a0cfa9df8e5101fba2b364c96fc0001\",\"address\":\"ceciliofrancisco.forondajr@concentrix.com\"},\"last_name\":\"Foronda Jr\",\"first_name\":\"Cecilio Francisco\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC0570\",\"wid\":\"f9af6d7260980109b01f59fb4f0632e2\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-338408\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City\/BP-Spark-2025_R1559115-30\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City\/BP-Spark-2025_R1559115-30\/apply\",\"job_requisition_id\":\"R1559115\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"wid\":\"9486d7dfa08610184731e75d71c70001\",\"address\":\"renatochuck.mateo@concentrix.com\"},\"last_name\":\"Mateo\",\"first_name\":\"Chuck\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1559115\",\"wid\":\"b66de4e88a41100e2a65fa33b9100001\",\"descriptor\":\"R1559115 BP Spark 2025 (Evergreen) (Closed)\"},\"recruiter_group\":[{\"email\":{\"wid\":\"9a0cfa9df8e5101fba2b364c96fc0001\",\"address\":\"ceciliofrancisco.forondajr@concentrix.com\"},\"last_name\":\"Foronda Jr\",\"first_name\":\"Cecilio Francisco\"},{\"email\":{\"wid\":\"cedaf55a382b0179fe6dceb9ab0bf6b7\",\"address\":\"cristineabigail.capon@concentrix.com\"},\"last_name\":\"Capon\",\"first_name\":\"Cristine Abigail\"},{\"email\":{\"wid\":\"9f196ba80a87016058e086ca03196e06\",\"address\":\"daichelleanne.duba@concentrix.com\"},\"last_name\":\"Duba\",\"first_name\":\"Daichelle Anne\"},{\"email\":{\"wid\":\"91dd5a853727101932aab93516c80001\",\"address\":\"joserafael.parreno@concentrix.com\"},\"last_name\":\"Parre\u00f1o\",\"first_name\":\"Jose Rafael\"},{\"email\":{\"wid\":\"2da7449e0dba1013242dd8cb42740003\",\"address\":\"justincarlo.masaganda@concentrix.com\"},\"last_name\":\"Masaganda\",\"first_name\":\"Justin-Carlo\"},{\"email\":{\"wid\":\"8e3d280b2eae100cb95ab021d58c0001\",\"address\":\"katealyssa.banzuela@concentrix.com\"},\"last_name\":\"Banzuela\",\"first_name\":\"Kate Alyssa\"},{\"email\":{\"wid\":\"38c2b44c45e101d4a868a49c9e0a7ecf\",\"address\":\"michaeljoseph.quinto@concentrix.com\"},\"last_name\":\"Quinto\",\"first_name\":\"Kyle\"},{\"email\":{\"wid\":\"ace70ea604311012ac9d184876b40005\",\"address\":\"rayvincent.morallos@concentrix.com\"},\"last_name\":\"Morallos\",\"first_name\":\"Ray Vincent\"}],\"requisition_type\":null,\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":null,\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"691\",\"campaign_id\":\"21924\",\"campaign_title\":\"Advisor I, Customer Service R1666285\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Advisor - San Lazaro XTRA 2026\",\"street\":\"PHL Manila - San Lazaro Tourism & Business Park Vertex One Bldg\",\"address\":\"PHL Manila - San Lazaro Tourism & Business Park Vertex One Bldg\",\"city\":\"Santa Cruz\",\"state\":\"National Capital Region\",\"postal_code\":\"1014\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><h2>\u00a0\u00a0\u00a0\u00a0<\/h2><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p>#LI-DNI<\/p>\",\"ats_external_id\":\"R1666285\",\"location\":\"Santa Cruz, National Capital Region\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-12T20:52:35.225+08:00\",\"created_at\":\"2025-12-19T02:31:31.858+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTkyNA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Manila---San-Lazaro\/Customer-Service-Advisor---San-Lazaro-XTRA-2026_R1666285\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"language\":[],\"location\":{\"city\":\"Santa Cruz\",\"state\":\"National Capital Region\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"1014\",\"primary_location\":{\"id\":\"PH-STA-YUSEC-Y0\",\"wid\":\"b67da9176e3d1062f9e3b8c39adec293\",\"descriptor\":\"PHL Manila - San Lazaro Tourism & Business Park Vertex One Bldg\"}},\"languages\":null,\"recruiter\":{\"email\":{\"wid\":\"3b23c493cade100ee6cc16cabcb00003\",\"address\":\"alexis.escalante@concentrix.com\"},\"last_name\":\"Escalante\",\"first_name\":\"Alexis\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"}],\"recruiters\":[{\"id\":\"102076261\",\"wid\":\"289ae086dbfe100400f4aff30ad30000\",\"descriptor\":\"Julius Cantillon (102076261)\"},{\"id\":\"103523876\",\"wid\":\"597f6e148014101849f7e8bb9e340000\",\"descriptor\":\"Mikaella Jayne Bagay (103523876)\"},{\"id\":\"101343641\",\"wid\":\"191daf8bf89e01bdf20690d55b074eef\",\"descriptor\":\"Ceyna Marie Tiozon-Santos (101343641)\"},{\"id\":\"102070681\",\"wid\":\"fd856c041d671001a0ddb74c8cbc0000\",\"descriptor\":\"Chris Benedict Cartel (102070681)\"},{\"id\":\"101882541\",\"wid\":\"99fb7752f7c8019b50f121e9db0d563b\",\"descriptor\":\"Jhovinalyn Viscaino (101882541)\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC0570\",\"wid\":\"f9af6d7260980109b01f59fb4f0632e2\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-349797\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Manila---San-Lazaro\/Customer-Service-Advisor---San-Lazaro-XTRA-2026_R1666285\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Manila---San-Lazaro\/Customer-Service-Advisor---San-Lazaro-XTRA-2026_R1666285\/apply\",\"job_requisition_id\":\"R1666285\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"wid\":\"b4e44fb98c63013120a742065f1c9239\",\"address\":\"jae.lombos@concentrix.com\"},\"last_name\":\"Lombos\",\"first_name\":\"Jae\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1666285\",\"wid\":\"aecb771cc257102a61f526068d690000\",\"descriptor\":\"R1666285 Customer Service Advisor - San Lazaro XTRA 2026 (Evergreen) (Open)\"},\"recruiter_group\":[{\"email\":{\"wid\":\"3b23c493cade100ee6cc16cabcb00003\",\"address\":\"alexis.escalante@concentrix.com\"},\"last_name\":\"Escalante\",\"first_name\":\"Alexis\"},{\"email\":{\"wid\":\"db0bffd68c230181d5383351121aabc4\",\"address\":\"janceynamarie.tiozon@concentrix.com\"},\"last_name\":\"Tiozon-Santos\",\"first_name\":\"Ceyna Marie\"},{\"email\":{\"wid\":\"8e81e72f17481001bf1003b9cb290000\",\"address\":\"chrisbenedict.cartel@concentrix.com\"},\"last_name\":\"Cartel\",\"first_name\":\"Chris Benedict\"},{\"email\":{\"wid\":\"40a602eba0bb010348a56672510e802c\",\"address\":\"jhovinalyn.viscaino@concentrix.com\"},\"last_name\":\"Viscaino\",\"first_name\":\"Jhovinalyn\"},{\"email\":{\"wid\":\"08bd5c5c4de8100419828623206f0001\",\"address\":\"juliuscesar.cantillon@concentrix.com\"},\"last_name\":\"Cantillon\",\"first_name\":\"Julius\"},{\"email\":{\"wid\":\"84933498f65010189fe37fc7ba690001\",\"address\":\"mikaellajayne.bagay@concentrix.com\"},\"last_name\":\"Bagay\",\"first_name\":\"Mikaella Jayne\"}],\"requisition_type\":null,\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":null,\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"692\",\"campaign_id\":\"21923\",\"campaign_title\":\"Advisor I, Customer Service R1666265\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Advisor - Baguio XTRA 2026\",\"street\":\"PHL Baguio City\",\"address\":\"PHL Baguio City\",\"city\":\"Cagayan de Oro\",\"state\":\"Benguet\",\"postal_code\":\"9000\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><h2>\u00a0\u00a0\u00a0\u00a0<\/h2><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p>#LI-DNI<\/p>\",\"ats_external_id\":\"R1666265\",\"location\":\"Cagayan de Oro, Benguet\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-12T20:43:47.037+08:00\",\"created_at\":\"2025-12-19T02:31:31.686+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTkyMw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Baguio-City\/Customer-Service-Advisor---Baguio-XTRA-2026_R1666265\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"language\":[],\"location\":{\"city\":\"Cagayan de Oro\",\"state\":\"Benguet\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"9000\",\"primary_location\":{\"id\":\"JP_PHL_Baguio_City\",\"wid\":\"740544c0a47f018a8185ea781f118859\",\"descriptor\":\"PHL Baguio City\"}},\"languages\":null,\"recruiter\":{\"email\":{\"wid\":\"d53a20d4b42c10103a333a5cd5f90002\",\"address\":\"annlorrane.lacquen@concentrix.com\"},\"last_name\":\"Lacquen\",\"first_name\":\"Ann Lorrane\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"}],\"recruiters\":[{\"id\":\"102992826\",\"wid\":\"6718e4453eb4102352850f5eaf8f0000\",\"descriptor\":\"Francine Anne Aris (102992826)\"},{\"id\":\"102164385\",\"wid\":\"0e0ea733c2ac100bc55f4566d5790000\",\"descriptor\":\"Dean De Guzman (102164385)\"},{\"id\":\"103368547\",\"wid\":\"7fe89a0f967f1021409b119883550000\",\"descriptor\":\"Renz Millan (103368547)\"},{\"id\":\"102867690\",\"wid\":\"867cdbe61a32100ec83199ea9dbf0000\",\"descriptor\":\"Elle Antonio (102867690)\"},{\"id\":\"102123525\",\"wid\":\"b921bc1baa7010163b477be4674f0000\",\"descriptor\":\"Dan Brian Arenas (102123525)\"},{\"id\":\"103004665\",\"wid\":\"a66bde81f3971012340725300dbf0000\",\"descriptor\":\"Hannah Bayquen (103004665)\"},{\"id\":\"102994953\",\"wid\":\"6718e4453eb41023a24f2df3045d0000\",\"descriptor\":\"Ann Lorrane Lacquen (102994953)\"},{\"id\":\"102070681\",\"wid\":\"fd856c041d671001a0ddb74c8cbc0000\",\"descriptor\":\"Chris Benedict Cartel (102070681)\"},{\"id\":\"102302560\",\"wid\":\"20db337f11d11006392ada1061fd0000\",\"descriptor\":\"Zhen Timbreza (102302560)\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC0570\",\"wid\":\"f9af6d7260980109b01f59fb4f0632e2\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-349818\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Baguio-City\/Customer-Service-Advisor---Baguio-XTRA-2026_R1666265\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Baguio-City\/Customer-Service-Advisor---Baguio-XTRA-2026_R1666265\/apply\",\"job_requisition_id\":\"R1666265\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"wid\":\"b4e44fb98c63013120a742065f1c9239\",\"address\":\"jae.lombos@concentrix.com\"},\"last_name\":\"Lombos\",\"first_name\":\"Jae\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1666265\",\"wid\":\"aecb771cc257102a5fee2df1be540000\",\"descriptor\":\"R1666265 Customer Service Advisor - Baguio XTRA 2026 (Evergreen) (Open)\"},\"recruiter_group\":[{\"email\":{\"wid\":\"d53a20d4b42c10103a333a5cd5f90002\",\"address\":\"annlorrane.lacquen@concentrix.com\"},\"last_name\":\"Lacquen\",\"first_name\":\"Ann Lorrane\"},{\"email\":{\"wid\":\"8e81e72f17481001bf1003b9cb290000\",\"address\":\"chrisbenedict.cartel@concentrix.com\"},\"last_name\":\"Cartel\",\"first_name\":\"Chris Benedict\"},{\"email\":{\"wid\":\"38f10b53a71e100be0a7559eb57f0001\",\"address\":\"jomardean.deguzman@concentrix.com\"},\"last_name\":\"De Guzman\",\"first_name\":\"Dean\"},{\"email\":{\"wid\":\"2b835bd60651100efcd20904dc960003\",\"address\":\"manuel.antonio1@concentrix.com\"},\"last_name\":\"Antonio\",\"first_name\":\"Elle\"},{\"email\":{\"wid\":\"76f1f182a7ac10126cd3ade0aaaf0001\",\"address\":\"hannah.bayquen@concentrix.com\"},\"last_name\":\"Bayquen\",\"first_name\":\"Hannah\"},{\"email\":{\"wid\":\"7b03a56bb10c10214d7de196e6170003\",\"address\":\"reneofeljohn.millan@concentrix.com\"},\"last_name\":\"Millan\",\"first_name\":\"Renz\"},{\"email\":{\"wid\":\"2446a636660f10064e191006b1cc0005\",\"address\":\"nathaniel.timbreza@concentrix.com\"},\"last_name\":\"Timbreza\",\"first_name\":\"Zhen\"}],\"requisition_type\":null,\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":null,\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"693\",\"campaign_id\":\"21920\",\"campaign_title\":\"Advisor I, Customer Service R1666278\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Advisor - Eton XTRA 2026\",\"street\":\"PHL Quezon City\",\"address\":\"PHL Quezon City\",\"city\":\"Pasig City\",\"state\":\"National Capital Region\",\"postal_code\":\"9000\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><h2>\u00a0\u00a0\u00a0\u00a0<\/h2><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p>#LI-DNI<\/p>\",\"ats_external_id\":\"R1666278\",\"location\":\"Pasig City, National Capital Region\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-12T20:52:16.029+08:00\",\"created_at\":\"2025-12-19T02:31:31.077+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTkyMA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City\/Customer-Service-Advisor---Eton-XTRA-2026_R1666278\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"language\":[],\"location\":{\"city\":\"Pasig City\",\"state\":\"National Capital Region\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"9000\",\"primary_location\":{\"id\":\"JP_PHL_Quezon_City\",\"wid\":\"740544c0a47f013fcc82fa781f11ba59\",\"descriptor\":\"PHL Quezon City\"}},\"languages\":null,\"recruiter\":{\"email\":{\"wid\":\"8e81e72f17481001bf1003b9cb290000\",\"address\":\"chrisbenedict.cartel@concentrix.com\"},\"last_name\":\"Cartel\",\"first_name\":\"Chris Benedict\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"}],\"recruiters\":[{\"id\":\"103523876\",\"wid\":\"597f6e148014101849f7e8bb9e340000\",\"descriptor\":\"Mikaella Jayne Bagay (103523876)\"},{\"id\":\"101988568\",\"wid\":\"e37be9c146f901218d7774e7796e0000\",\"descriptor\":\"Joy Sioco (101988568)\"},{\"id\":\"101832754\",\"wid\":\"9e0066dd1ceb013f25578cc2c21b95d1\",\"descriptor\":\"Kelsie Turgo (101832754)\"},{\"id\":\"102136921\",\"wid\":\"2d41b9e51cee101b4518457c89660000\",\"descriptor\":\"Nicole Arlegui (102136921)\"},{\"id\":\"102070681\",\"wid\":\"fd856c041d671001a0ddb74c8cbc0000\",\"descriptor\":\"Chris Benedict Cartel (102070681)\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC0570\",\"wid\":\"f9af6d7260980109b01f59fb4f0632e2\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-349829\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City\/Customer-Service-Advisor---Eton-XTRA-2026_R1666278\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City\/Customer-Service-Advisor---Eton-XTRA-2026_R1666278\/apply\",\"job_requisition_id\":\"R1666278\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"wid\":\"b4e44fb98c63013120a742065f1c9239\",\"address\":\"jae.lombos@concentrix.com\"},\"last_name\":\"Lombos\",\"first_name\":\"Jae\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1666278\",\"wid\":\"aecb771cc257102a6180446ef2710000\",\"descriptor\":\"R1666278 Customer Service Advisor - Eton XTRA 2026 (Evergreen) (Open)\"},\"recruiter_group\":[{\"email\":{\"wid\":\"8e81e72f17481001bf1003b9cb290000\",\"address\":\"chrisbenedict.cartel@concentrix.com\"},\"last_name\":\"Cartel\",\"first_name\":\"Chris Benedict\"},{\"email\":{\"wid\":\"de4ed5cfbe540121a90c996287860001\",\"address\":\"mary.sioco@concentrix.com\"},\"last_name\":\"Sioco\",\"first_name\":\"Joy\"},{\"email\":{\"wid\":\"b6ad546c2c0201e25560cbe17d1ade66\",\"address\":\"turgo.christiankelsie@concentrix.com\"},\"last_name\":\"Turgo\",\"first_name\":\"Kelsie\"},{\"email\":{\"wid\":\"84933498f65010189fe37fc7ba690001\",\"address\":\"mikaellajayne.bagay@concentrix.com\"},\"last_name\":\"Bagay\",\"first_name\":\"Mikaella Jayne\"},{\"email\":{\"wid\":\"959ecfaa0b2a101b652507df66850003\",\"address\":\"nicole.arlegui@concentrix.com\"},\"last_name\":\"Arlegui\",\"first_name\":\"Nicole\"},{\"email\":{\"wid\":\"8a4a0620ff50101770e7cc73dcb00002\",\"address\":\"traickasofia.sagum@concentrix.com\"},\"last_name\":\"Sagum\",\"first_name\":\"Traicka Sofia\"}],\"requisition_type\":null,\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":null,\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"694\",\"campaign_id\":\"21919\",\"campaign_title\":\"Advisor I, Customer Service R1683444\",\"campaign_type\":\"job_application\",\"job_title\":\"San Lazaro\u00a0Customer Care Specialist iRecruit\u00a0Engage 2026\",\"street\":\"PHL Manila - San Lazaro Tourism & Business Park Vertex One Bldg\",\"address\":\"PHL Manila - San Lazaro Tourism & Business Park Vertex One Bldg\",\"city\":\"Santa Cruz\",\"state\":\"National Capital Region\",\"postal_code\":\"1014\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><h2>\u00a0\u00a0\u00a0\u00a0<\/h2><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p>#LI-DNI<\/p>\",\"ats_external_id\":\"R1683444\",\"location\":\"Santa Cruz, National Capital Region\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-12T20:44:15.125+08:00\",\"created_at\":\"2025-12-19T02:31:30.971+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTkxOQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Manila---San-Lazaro\/San-Lazaro-Customer-Care-Specialist-iRecruit-Engage-2026_R1683444\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"language\":[],\"location\":{\"city\":\"Santa Cruz\",\"state\":\"National Capital Region\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"1014\",\"primary_location\":{\"id\":\"PH-STA-YUSEC-Y0\",\"wid\":\"b67da9176e3d1062f9e3b8c39adec293\",\"descriptor\":\"PHL Manila - San Lazaro Tourism & Business Park Vertex One Bldg\"}},\"languages\":null,\"recruiter\":{\"email\":{\"wid\":\"75f444f94b40017a3206c431011adde9\",\"address\":\"al.pagulayan@concentrix.com\"},\"last_name\":\"Pagulayan\",\"first_name\":\"Al\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact 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City\",\"state\":\"Iloilo\",\"postal_code\":\"5000\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><p><\/p><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p>#LI-DNI<\/p>\",\"ats_external_id\":\"R1667982\",\"location\":\"Iloilo City, Iloilo\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-12T20:44:07.143+08:00\",\"created_at\":\"2025-12-19T02:31:30.248+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTkxNg?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Iloilo-City-4th-Floor-Two-Global-Center-Megaworld-Blvd-Iloilo-Business-Park-Mandurriao\/Ilo-Ilo-iRecruit-Engage-2025_R1667982\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"CLOSED\",\"wid\":\"8ce1be24e0e743929d9ae78aa55bad04\",\"descriptor\":\"Closed\"},\"language\":[],\"location\":{\"city\":\"Iloilo City\",\"state\":\"Iloilo\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"5000\",\"primary_location\":{\"id\":\"PH-ILO-MEGAW-01\",\"wid\":\"c46b7926c1150139add0aa33660e9e55\",\"descriptor\":\"PHL Iloilo City - GF, 2nd thru 4th Floor Two Global Center Megaworld Blvd\"}},\"languages\":null,\"recruiter\":{\"email\":{\"wid\":\"75f444f94b40017a3206c431011adde9\",\"address\":\"al.pagulayan@concentrix.com\"},\"last_name\":\"Pagulayan\",\"first_name\":\"Al\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC0570\",\"wid\":\"f9af6d7260980109b01f59fb4f0632e2\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-340822\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Iloilo-City-4th-Floor-Two-Global-Center-Megaworld-Blvd-Iloilo-Business-Park-Mandurriao\/Ilo-Ilo-iRecruit-Engage-2025_R1667982\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Iloilo-City-4th-Floor-Two-Global-Center-Megaworld-Blvd-Iloilo-Business-Park-Mandurriao\/Ilo-Ilo-iRecruit-Engage-2025_R1667982\/apply\",\"job_requisition_id\":\"R1667982\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"wid\":\"9486d7dfa08610184731e75d71c70001\",\"address\":\"renatochuck.mateo@concentrix.com\"},\"last_name\":\"Mateo\",\"first_name\":\"Chuck\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1667982\",\"wid\":\"acd33e5c439e102c44b5a96815710000\",\"descriptor\":\"R1667982 Ilo-Ilo iRecruit Engage 2025 (Evergreen) (Closed)\"},\"recruiter_group\":[{\"email\":{\"wid\":\"75f444f94b40017a3206c431011adde9\",\"address\":\"al.pagulayan@concentrix.com\"},\"last_name\":\"Pagulayan\",\"first_name\":\"Al\"},{\"email\":{\"wid\":\"234614b464d81014c7547980f7620002\",\"address\":\"alliyahaubrey.yee1@concentrix.com\"},\"last_name\":\"Yee\",\"first_name\":\"Alliyah Aubrey\"},{\"email\":{\"wid\":\"8e81e72f17481001bf1003b9cb290000\",\"address\":\"chrisbenedict.cartel@concentrix.com\"},\"last_name\":\"Cartel\",\"first_name\":\"Chris Benedict\"},{\"email\":{\"wid\":\"399750925a130112b2f5dde44c0ac0c3\",\"address\":\"eunice.abueg@concentrix.com\"},\"last_name\":\"Abueg\",\"first_name\":\"Eunice\"},{\"email\":{\"wid\":\"f6358e3b3d6d01637be92ac200192001\",\"address\":\"gerald.terceno@concentrix.com\"},\"last_name\":\"Terceno\",\"first_name\":\"Ged\"},{\"email\":{\"wid\":\"db0bffd68c2301591511e22b121ab7bc\",\"address\":\"jacqueline.pilapil@concentrix.com\"},\"last_name\":\"Pilapil\",\"first_name\":\"Jacqueline\"},{\"email\":{\"wid\":\"a3467c9bc6fc01b79fc307d9121a66c8\",\"address\":\"jayveeian.petere@concentrix.com\"},\"last_name\":\"Petere\",\"first_name\":\"Jayvee Ian\"},{\"email\":{\"wid\":\"f602f18826e901d0db7c47aabd19b75d\",\"address\":\"jeff.visico@concentrix.com\"},\"last_name\":\"Visico\",\"first_name\":\"Jeff\"},{\"email\":{\"wid\":\"3739cfa3beed019850cbdf12620ec353\",\"address\":\"katrina.delavictoria@concentrix.com\"},\"last_name\":\"Dela Victoria\",\"first_name\":\"Katrina\"},{\"email\":{\"wid\":\"38c2b44c45e101d4a868a49c9e0a7ecf\",\"address\":\"michaeljoseph.quinto@concentrix.com\"},\"last_name\":\"Quinto\",\"first_name\":\"Kyle\"},{\"email\":{\"wid\":\"490a4116691301991b3fceffec01590f\",\"address\":\"marah.cepeda1@concentrix.com\"},\"last_name\":\"Aguilera\",\"first_name\":\"Marah\"},{\"email\":{\"wid\":\"f0c13ca68bd8100d1a4790ffa89c0002\",\"address\":\"millenjan.gavaran@concentrix.com\"},\"last_name\":\"Gavaran\",\"first_name\":\"Millen Jan\"},{\"email\":{\"wid\":\"c1b956ff42f5015384dadf4b111aa19a\",\"address\":\"glen.fortunado@concentrix.com\"},\"last_name\":\"Fortunado\",\"first_name\":\"Paris Glenn\"},{\"email\":{\"wid\":\"cd562904c8ba01e87df5062ae22cefe3\",\"address\":\"ramoncarlos.lacson@concentrix.com\"},\"last_name\":\"Lacson\",\"first_name\":\"Ramon Carlos\"},{\"email\":{\"wid\":\"01b4a71a8ff00112eeb9fc9676210005\",\"address\":\"reymart.delatorre@concentrix.com\"},\"last_name\":\"De la torre\",\"first_name\":\"Reymart\"},{\"email\":{\"wid\":\"2e422f992cef101b72188e5705e00001\",\"address\":\"seanmae.salapantan@concentrix.com\"},\"last_name\":\"Salapantan\",\"first_name\":\"Sean Mae\"},{\"email\":{\"wid\":\"a3298acd7dc80120f568103f9b17df2d\",\"address\":\"stephanieanne.mariano@concentrix.com\"},\"last_name\":\"Mariano - 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Trade St\",\"address\":\"PHL Cagayan de Oro - Trade St\",\"city\":\"Cagayan de Oro\",\"state\":\"Misamis Oriental\",\"postal_code\":\"9000\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><h2><\/h2><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p><b>#LI-DNI<\/b><\/p><p><\/p>\",\"ats_external_id\":\"R1667862\",\"location\":\"Cagayan de Oro, Misamis Oriental\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-12T20:43:41.710+08:00\",\"created_at\":\"2025-12-19T02:31:29.312+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTkxMw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Cagayan-de-Oro---Trade-St\/Talent-Connect---CDO-2026_R1667862\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"language\":[],\"location\":{\"city\":\"Cagayan de Oro\",\"state\":\"Misamis Oriental\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"9000\",\"primary_location\":{\"id\":\"PH-CAG-TRADE-00\",\"wid\":\"740544c0a47f0149bb9a4a781f11cc57\",\"descriptor\":\"PHL Cagayan de Oro - Trade St\"}},\"languages\":null,\"recruiter\":{\"email\":{\"wid\":\"acd964ad6d47101bd02ad5eb88a20003\",\"address\":\"alexiakaye.racho@concentrix.com\"},\"last_name\":\"Racho\",\"first_name\":\"Alexia Kaye\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"},{\"id\":\"CF Training\",\"wid\":\"0227dc387a0901170aa1cd9cf765807f\",\"descriptor\":\"Training\"},{\"id\":\"CF Quality\",\"wid\":\"0227dc387a0901315915bdf9f6652a4f\",\"descriptor\":\"Quality\"}],\"recruiters\":[{\"id\":\"102056910\",\"wid\":\"3d9c3605f864101b9a2957c3eb2e0000\",\"descriptor\":\"Alexia Kaye Racho (102056910)\"},{\"id\":\"101765759\",\"wid\":\"501b9f0c5da0016ad26b72c3051f477e\",\"descriptor\":\"Therisa May Bagona (101765759)\"},{\"id\":\"102994998\",\"wid\":\"600e524ccee31017f19edb6b29860000\",\"descriptor\":\"Angel Marie Serrano (102994998)\"},{\"id\":\"1094207\",\"wid\":\"3c70ae954cfe01b050e6a424c91cc4b6\",\"descriptor\":\"Kennah Bea Alarcon (1094207)\"},{\"id\":\"102990503\",\"wid\":\"43a9c98d0211100edc67b907a69a0000\",\"descriptor\":\"Nedshla Acebes (102990503)\"},{\"id\":\"100708579\",\"wid\":\"60219339f7a01064a59ffe124a06eda7\",\"descriptor\":\"Ronna Baltazar (100708579)\"},{\"id\":\"102127379\",\"wid\":\"54a372c4e32a1017794bcae884f30000\",\"descriptor\":\"Harold John Cuevas (102127379)\"},{\"id\":\"102254497\",\"wid\":\"029c37c0901c103935aca3061eb60000\",\"descriptor\":\"Almera Jean Aballe (102254497)\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC0570\",\"wid\":\"f9af6d7260980109b01f59fb4f0632e2\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-349728\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Cagayan-de-Oro---Trade-St\/Talent-Connect---CDO-2026_R1667862\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Cagayan-de-Oro---Trade-St\/Talent-Connect---CDO-2026_R1667862\/apply\",\"job_requisition_id\":\"R1667862\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"wid\":\"2f4dd3218d9701039c7eb8b4091e27be\",\"address\":\"kennahbea.cambari@concentrix.com\"},\"last_name\":\"Alarcon\",\"first_name\":\"Kennah Bea\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"},{\"id\":\"CF Training_Quality Group\",\"wid\":\"0227dc387a09017ceaef53bded65e5ef\",\"descriptor\":\"Training & Quality Group\"}],\"job_requisition\":{\"id\":\"R1667862\",\"wid\":\"acd33e5c439e102c2e9d242a5b740000\",\"descriptor\":\"R1667862 Talent Connect - CDO 2026 (Evergreen) (Open)\"},\"recruiter_group\":[{\"email\":{\"wid\":\"acd964ad6d47101bd02ad5eb88a20003\",\"address\":\"alexiakaye.racho@concentrix.com\"},\"last_name\":\"Racho\",\"first_name\":\"Alexia Kaye\"},{\"email\":{\"wid\":\"a558357adfbd101debe25ff2d5070003\",\"address\":\"almerajean.aballe@concentrix.com\"},\"last_name\":\"Aballe\",\"first_name\":\"Almera Jean\"},{\"email\":{\"wid\":\"ded9409e69aa10178a96dd174bfb0000\",\"address\":\"haroldjohn.cuevas@concentrix.com\"},\"last_name\":\"Cuevas\",\"first_name\":\"Harold John\"},{\"email\":{\"wid\":\"4cffc70ec31b10260532cb9be32d0000\",\"address\":\"junstinemay.villanueva@concentrix.com\"},\"last_name\":\"Villanueva\",\"first_name\":\"Junstine May\"},{\"email\":{\"wid\":\"2f4dd3218d9701039c7eb8b4091e27be\",\"address\":\"kennahbea.cambari@concentrix.com\"},\"last_name\":\"Alarcon\",\"first_name\":\"Kennah Bea\"},{\"email\":{\"wid\":\"4047322fd58101da9c4ee7f3111ad2aa\",\"address\":\"ronnalyn.tulibao@concentrix.com\"},\"last_name\":\"Baltazar\",\"first_name\":\"Ronna\"},{\"email\":{\"wid\":\"251285f66e6701b68f5b07b40b2c53d2\",\"address\":\"therisamay.bagona@concentrix.com\"},\"last_name\":\"Bagona\",\"first_name\":\"Therisa May\"}],\"requisition_type\":null,\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":null,\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"697\",\"campaign_id\":\"21911\",\"campaign_title\":\"Advisor II, Customer Service R1667873\",\"campaign_type\":\"job_application\",\"job_title\":\"Talent Connect - MOA 2026\",\"street\":\"PHL Pasay City\",\"address\":\"PHL Pasay City\",\"city\":\"Davao\",\"state\":\"National Capital Region\",\"postal_code\":\"9000\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Customer Support Associate II position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of non-routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to resolve customer issues that are non-standard\/unstructured and require some clarification or conceptual thinking<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain broad knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with six plus months of customer service experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to learn including strong problem solving skills<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with proficient attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Able to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><p>\u00a0\u00a0\u00a0\u00a0\u00a0<\/p><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job.\u00a0 They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p><b>#LI-DNI<\/b><\/p>\",\"ats_external_id\":\"R1667873\",\"location\":\"Davao, National Capital Region\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-12T20:51:25.554+08:00\",\"created_at\":\"2025-12-19T02:31:28.919+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTkxMQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Pasay-City\/Talent-Connect---MOA-2026_R1667873\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"language\":[],\"location\":{\"city\":\"Davao\",\"state\":\"National Capital Region\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"9000\",\"primary_location\":{\"id\":\"JP_PHL_Pasay_City\",\"wid\":\"740544c0a47f01e72197f7781f11b059\",\"descriptor\":\"PHL Pasay City\"}},\"languages\":null,\"recruiter\":{\"email\":{\"wid\":\"db841815d19b100866d9d87d8a6a0001\",\"address\":\"chelcy.navarro@concentrix.com\"},\"last_name\":\"Navarro\",\"first_name\":\"Chelcy\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"}],\"recruiters\":[{\"id\":\"101050081\",\"wid\":\"53bf80cbf79c103379691234fa3d78e1\",\"descriptor\":\"Ray Vincent Morallos (101050081)\"},{\"id\":\"103198795\",\"wid\":\"3d5c65b6b1d5102cd9cf689a6e200000\",\"descriptor\":\"Juliana Raquel Piojo (103198795)\"},{\"id\":\"102127375\",\"wid\":\"2a5fb6052b681017789227ee61f20000\",\"descriptor\":\"Jilliane Sofia Castor (102127375)\"},{\"id\":\"102935259\",\"wid\":\"0e9f49a2f18a101793beabb5f00d0000\",\"descriptor\":\"Dianica Yapo (102935259)\"},{\"id\":\"102137809\",\"wid\":\"cc00bfeeecfa101b6e734475e3260000\",\"descriptor\":\"Shane Sisante (102137809)\"},{\"id\":\"102983342\",\"wid\":\"c29350da72a7100de06d5c56728d0000\",\"descriptor\":\"Aizie Joshua Lim (102983342)\"},{\"id\":\"101976015\",\"wid\":\"5ef22debf62a011ba3571e5c49f40000\",\"descriptor\":\"Haydee dela Cruz (101976015)\"},{\"id\":\"101954581\",\"wid\":\"a0db739d3b360111daca488bbc760000\",\"descriptor\":\"Hazel Joy Jambaro (101954581)\"},{\"id\":\"101887507\",\"wid\":\"846959bbe7140157af7d385bcd0fa317\",\"descriptor\":\"Jeremy Garcia (101887507)\"},{\"id\":\"101949545\",\"wid\":\"efcc56d31caa010ed7f699ca39700000\",\"descriptor\":\"Jasmine Nicole Abing (101949545)\"},{\"id\":\"102351579\",\"wid\":\"a4d1cfc6b457101b57ac7c7c795a0000\",\"descriptor\":\"Angel Aquino (102351579)\"},{\"id\":\"102111435\",\"wid\":\"1877460eea961011e468d2ba16400000\",\"descriptor\":\"Fiona Clarisse Brillantes (102111435)\"},{\"id\":\"102086287\",\"wid\":\"b02da584014810084f45df3764780000\",\"descriptor\":\"Chelcy Navarro (102086287)\"},{\"id\":\"103038461\",\"wid\":\"4820d1c25af01018a3e1c11867f10000\",\"descriptor\":\"Rein Valeriano (103038461)\"},{\"id\":\"100645281\",\"wid\":\"60219339f7a01064a59410810196b7d0\",\"descriptor\":\"Myrna Garcia (100645281)\"},{\"id\":\"115763\",\"wid\":\"9f196ba80a87013f5f68ff6d0819a531\",\"descriptor\":\"Maila Evangelista (115763)\"},{\"id\":\"102892659\",\"wid\":\"4918501e2543102254144050eac80000\",\"descriptor\":\"Candice Santero (102892659)\"},{\"id\":\"101825827\",\"wid\":\"0a214dca1b450163bd6f2e9e16173cbf\",\"descriptor\":\"Mikaela Pardalis (101825827)\"},{\"id\":\"101985114\",\"wid\":\"58ad97fb38e6011fed3a98f974690000\",\"descriptor\":\"Den Margarett Mangulabnan (101985114)\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC0569\",\"wid\":\"f9af6d72609801458b0752fb4f0630e2\",\"descriptor\":\"Advisor II, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-350666\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Pasay-City\/Talent-Connect---MOA-2026_R1667873\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Pasay-City\/Talent-Connect---MOA-2026_R1667873\/apply\",\"job_requisition_id\":\"R1667873\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"wid\":\"f602f18826e901d0db7c47aabd19b75d\",\"address\":\"jeff.visico@concentrix.com\"},\"last_name\":\"Visico\",\"first_name\":\"Jeff\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1667873\",\"wid\":\"acd33e5c439e102c2f9a7d14ed860000\",\"descriptor\":\"R1667873 Talent Connect - MOA 2026 (Evergreen) (Open)\"},\"recruiter_group\":[{\"email\":{\"wid\":\"db841815d19b100866d9d87d8a6a0001\",\"address\":\"chelcy.navarro@concentrix.com\"},\"last_name\":\"Navarro\",\"first_name\":\"Chelcy\"},{\"email\":{\"wid\":\"96b93e5431310116e341c7849e0b0001\",\"address\":\"christajoyamor.david@concentrix.com\"},\"last_name\":\"David\",\"first_name\":\"Christa Joy Amor\"},{\"email\":{\"wid\":\"31fcaa920650011bb3b78d60186b0003\",\"address\":\"haydee.delacruz@concentrix.com\"},\"last_name\":\"dela Cruz\",\"first_name\":\"Haydee\"},{\"email\":{\"wid\":\"07d5105fd17301120e8bf63c9ffc0001\",\"address\":\"hazeljoy.jambaro@concentrix.com\"},\"last_name\":\"Jambaro\",\"first_name\":\"Hazel Joy\"},{\"email\":{\"wid\":\"e69227feb69701100a8fd1c6a0d30003\",\"address\":\"jasminenicole.abing@concentrix.com\"},\"last_name\":\"Abing\",\"first_name\":\"Jasmine Nicole\"},{\"email\":{\"wid\":\"995ce69b6dcb014b1f74f55c0710b1c3\",\"address\":\"jeremy.garcia@concentrix.com\"},\"last_name\":\"Garcia\",\"first_name\":\"Jeremy\"},{\"email\":{\"wid\":\"5c9ed5f060e4102ce384ed2f244d0003\",\"address\":\"julianaraquel.piojo@concentrix.com\"},\"last_name\":\"Piojo\",\"first_name\":\"Juliana Raquel\"},{\"email\":{\"wid\":\"486015ab545d1012cd1d1e3ff7400003\",\"address\":\"juvelyn.altisin@concentrix.com\"},\"last_name\":\"Altisin\",\"first_name\":\"Juvelyn\"},{\"email\":{\"wid\":\"3739cfa3beed019850cbdf12620ec353\",\"address\":\"katrina.delavictoria@concentrix.com\"},\"last_name\":\"Dela 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Grade_11\",\"wid\":\"0227dc387a0901268f38556fe1650a39\",\"descriptor\":\"Grade 11\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":null,\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"698\",\"campaign_id\":\"21910\",\"campaign_title\":\"Advisor I, Customer Service R1667957\",\"campaign_type\":\"job_application\",\"job_title\":\"ANE iRecruit Engage 2025\",\"street\":\"PHL Makati City\",\"address\":\"PHL Makati City\",\"city\":\"Davao\",\"state\":\"National Capital Region\",\"postal_code\":\"9000\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0<\/h2><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0<\/h2><p>\u2022 High school diploma with three to six months of relevant experience preferred<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0<\/h2><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge.\u00a0 Works with close supervision and clearly defined procedures.\u00a0 Starting to demonstrate familiarity with client terminology, operating standards and procedures.\u00a0 Starter without sustained metric performance levels.<\/p><p><\/p><h2><b>Disclaimer\u00a0\u00a0 <\/b><\/h2><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p><p><\/p><p>Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.<\/p><p><\/p><p>#LI-DNI<\/p>\",\"ats_external_id\":\"R1667957\",\"location\":\"Davao, National Capital Region\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-12T20:51:20.171+08:00\",\"created_at\":\"2025-12-19T02:31:28.761+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTkxMA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Makati-City\/ANE-iRecruit-Engage-2025_R1667957\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"CLOSED\",\"wid\":\"8ce1be24e0e743929d9ae78aa55bad04\",\"descriptor\":\"Closed\"},\"language\":[],\"location\":{\"city\":\"Davao\",\"state\":\"National Capital Region\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"9000\",\"primary_location\":{\"id\":\"JP_PHL_Makati_City\",\"wid\":\"740544c0a47f01fb76ecf1781f11a159\",\"descriptor\":\"PHL Makati City\"}},\"languages\":null,\"recruiter\":{\"email\":{\"wid\":\"75f444f94b40017a3206c431011adde9\",\"address\":\"al.pagulayan@concentrix.com\"},\"last_name\":\"Pagulayan\",\"first_name\":\"Al\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC0570\",\"wid\":\"f9af6d7260980109b01f59fb4f0632e2\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-340763\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Makati-City\/ANE-iRecruit-Engage-2025_R1667957\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Makati-City\/ANE-iRecruit-Engage-2025_R1667957\/apply\",\"job_requisition_id\":\"R1667957\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"wid\":\"9486d7dfa08610184731e75d71c70001\",\"address\":\"renatochuck.mateo@concentrix.com\"},\"last_name\":\"Mateo\",\"first_name\":\"Chuck\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1667957\",\"wid\":\"9e0ce9724b6b102c4286c3ceeb910000\",\"descriptor\":\"R1667957 ANE iRecruit Engage 2025 (Evergreen) (Closed)\"},\"recruiter_group\":[{\"email\":{\"wid\":\"75f444f94b40017a3206c431011adde9\",\"address\":\"al.pagulayan@concentrix.com\"},\"last_name\":\"Pagulayan\",\"first_name\":\"Al\"},{\"email\":{\"wid\":\"b7c480dff7af1010fdd05b55f6e40003\",\"address\":\"alyssamae.dadal@concentrix.com\"},\"last_name\":\"Dadal\",\"first_name\":\"Alyssa Mae\"},{\"email\":{\"wid\":\"8e81e72f17481001bf1003b9cb290000\",\"address\":\"chrisbenedict.cartel@concentrix.com\"},\"last_name\":\"Cartel\",\"first_name\":\"Chris Benedict\"},{\"email\":{\"wid\":\"f6358e3b3d6d01637be92ac200192001\",\"address\":\"gerald.terceno@concentrix.com\"},\"last_name\":\"Terceno\",\"first_name\":\"Ged\"},{\"email\":{\"wid\":\"e69227feb69701100a8fd1c6a0d30003\",\"address\":\"jasminenicole.abing@concentrix.com\"},\"last_name\":\"Abing\",\"first_name\":\"Jasmine Nicole\"},{\"email\":{\"wid\":\"f602f18826e901d0db7c47aabd19b75d\",\"address\":\"jeff.visico@concentrix.com\"},\"last_name\":\"Visico\",\"first_name\":\"Jeff\"},{\"email\":{\"wid\":\"38c2b44c45e101d4a868a49c9e0a7ecf\",\"address\":\"michaeljoseph.quinto@concentrix.com\"},\"last_name\":\"Quinto\",\"first_name\":\"Kyle\"},{\"email\":{\"wid\":\"490a4116691301991b3fceffec01590f\",\"address\":\"marah.cepeda1@concentrix.com\"},\"last_name\":\"Aguilera\",\"first_name\":\"Marah\"},{\"email\":{\"wid\":\"f0e21f714a55011b91a94710dc690005\",\"address\":\"oj.sandoval@concentrix.com\"},\"last_name\":\"Sandoval\",\"first_name\":\"OJ\"},{\"email\":{\"wid\":\"c1b956ff42f5015384dadf4b111aa19a\",\"address\":\"glen.fortunado@concentrix.com\"},\"last_name\":\"Fortunado\",\"first_name\":\"Paris Glenn\"},{\"email\":{\"wid\":\"a3298acd7dc80120f568103f9b17df2d\",\"address\":\"stephanieanne.mariano@concentrix.com\"},\"last_name\":\"Mariano - Navera\",\"first_name\":\"Stephanie Anne\"},{\"email\":{\"wid\":\"2cdf9a123af5100c71dafde735db0000\",\"address\":\"tzarissealmira.estilo@concentrix.com\"},\"last_name\":\"Estilo\",\"first_name\":\"Tzarisse Almira\"}],\"requisition_type\":null,\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":null,\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"700\",\"campaign_id\":\"21907\",\"campaign_title\":\"Advisor I, Customer Service R1683260\",\"campaign_type\":\"job_application\",\"job_title\":\"BP Shaw 2026\",\"street\":\"PHL Mandaluyong City - Shaw 2\",\"address\":\"PHL Mandaluyong City - Shaw 2\",\"city\":\"Mandaluyong\",\"state\":\"National Capital Region\",\"postal_code\":\"1550\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><h2>\u00a0\u00a0\u00a0<\/h2><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p>#LI-DNI<\/p>\",\"ats_external_id\":\"R1683260\",\"location\":\"Mandaluyong, National Capital Region\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-12T20:51:15.451+08:00\",\"created_at\":\"2025-12-19T02:31:28.649+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTkwNw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Mandaluyong-City---Shaw\/BP-Shaw-2026_R1683260\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"language\":[],\"location\":{\"city\":\"Mandaluyong\",\"state\":\"National Capital Region\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"1550\",\"primary_location\":{\"id\":\"PH-MAN-SHAWB-Y0\",\"wid\":\"b67da9176e3d1062f9e35bf1c631c1ff\",\"descriptor\":\"PHL Mandaluyong City - Shaw 2\"}},\"languages\":null,\"recruiter\":{\"email\":{\"wid\":\"8ae93a1d10c7101df09df481fe0a0004\",\"address\":\"kateann.almero@concentrix.com\"},\"last_name\":\"Almero\",\"first_name\":\"Kate Ann\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"}],\"recruiters\":[{\"id\":\"285475\",\"wid\":\"60219339f7a010647ac45f9d8fe42315\",\"descriptor\":\"Kyle Quinto (285475)\"},{\"id\":\"102357000\",\"wid\":\"6cb4db9d9751101dd2871940ac510000\",\"descriptor\":\"Kate Ann Almero (102357000)\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC0570\",\"wid\":\"f9af6d7260980109b01f59fb4f0632e2\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-349713\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Mandaluyong-City---Shaw\/BP-Shaw-2026_R1683260\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Mandaluyong-City---Shaw\/BP-Shaw-2026_R1683260\/apply\",\"job_requisition_id\":\"R1683260\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"wid\":\"9486d7dfa08610184731e75d71c70001\",\"address\":\"renatochuck.mateo@concentrix.com\"},\"last_name\":\"Mateo\",\"first_name\":\"Chuck\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1683260\",\"wid\":\"a4e7d20ee6a3103b349a27c9cff20001\",\"descriptor\":\"R1683260 BP Shaw 2026 (Evergreen) (Open)\"},\"recruiter_group\":[{\"email\":{\"wid\":\"8ae93a1d10c7101df09df481fe0a0004\",\"address\":\"kateann.almero@concentrix.com\"},\"last_name\":\"Almero\",\"first_name\":\"Kate Ann\"},{\"email\":{\"wid\":\"38c2b44c45e101d4a868a49c9e0a7ecf\",\"address\":\"michaeljoseph.quinto@concentrix.com\"},\"last_name\":\"Quinto\",\"first_name\":\"Kyle\"}],\"requisition_type\":null,\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":null,\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"699\",\"campaign_id\":\"21908\",\"campaign_title\":\"Advisor I, Customer Service R1667171\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Advisor - Eton 2026\",\"street\":\"PHL Quezon City\",\"address\":\"PHL Quezon City\",\"city\":\"Pasig City\",\"state\":\"National Capital Region\",\"postal_code\":\"9000\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><h2>\u00a0\u00a0\u00a0\u00a0<\/h2><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p><b>#LI-DNI<\/b><\/p>\",\"ats_external_id\":\"R1667171\",\"location\":\"Pasig City, National Capital Region\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-12T20:51:15.414+08:00\",\"created_at\":\"2025-12-19T02:31:28.648+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTkwOA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City\/Customer-Service-Advisor---Eton-2026_R1667171\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"language\":[],\"location\":{\"city\":\"Pasig City\",\"state\":\"National Capital Region\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"9000\",\"primary_location\":{\"id\":\"JP_PHL_Quezon_City\",\"wid\":\"740544c0a47f013fcc82fa781f11ba59\",\"descriptor\":\"PHL Quezon City\"}},\"languages\":null,\"recruiter\":{\"email\":{\"wid\":\"4ce2ee3aa387101005d0d03738940003\",\"address\":\"alex.baclaan1@concentrix.com\"},\"last_name\":\"Baclaan\",\"first_name\":\"Alex\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact 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This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><h2>\u00a0\u00a0\u00a0\u00a0<\/h2><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p>#LI-DNI<\/p>\",\"ats_external_id\":\"R1682190\",\"location\":\"Makati City, National Capital Region\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-12T20:43:46.151+08:00\",\"created_at\":\"2025-12-19T02:31:28.563+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTkwNg?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Makati-City---Glorietta\/Customer-Service-Advisor---One-Makati-2026_R1682190\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact 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This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><h2>\u00a0\u00a0\u00a0<\/h2><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p>#LI-DNI<\/p>\",\"ats_external_id\":\"R1683382\",\"location\":\"Angeles City, Pampanga\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-12T20:43:34.494+08:00\",\"created_at\":\"2025-12-19T02:31:26.664+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTg5OQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Clark\/Clark-Customer-Care-Specialist-iRecruit-Engage-2026_R1683382\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact 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This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><h2>\u00a0\u00a0\u00a0\u00a0<\/h2><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p><b>#LI-DNI<\/b><\/p>\",\"ats_external_id\":\"R1682810\",\"location\":\"Davao\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-12T20:43:38.006+08:00\",\"created_at\":\"2025-12-19T02:31:26.652+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTg5OA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Muntinlupa-City\/ALABANG-ARP-TALKPUSH-2026_R1682810\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"language\":[],\"location\":{\"city\":\"Davao\",\"state\":null,\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"9000\",\"primary_location\":{\"id\":\"JP_PHL_Muntinlupa_City\",\"wid\":\"740544c0a47f010cf969f5781f11a659\",\"descriptor\":\"PHL Muntinlupa City\"}},\"languages\":null,\"recruiter\":{\"email\":{\"wid\":\"37658fa22ba31025955ef00e906c0002\",\"address\":\"edjay.celino@concentrix.com\"},\"last_name\":\"Celino\",\"first_name\":\"Ed Jay\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"}],\"recruiters\":[{\"id\":\"101947530\",\"wid\":\"fa646a670f5d010e1a1a6921b3210000\",\"descriptor\":\"Joma Busa (101947530)\"},{\"id\":\"101975076\",\"wid\":\"956ddb51dd32011b27a99d21c2420000\",\"descriptor\":\"Mavelle Zarina Branda (101975076)\"},{\"id\":\"101795097\",\"wid\":\"9c085bf78f150196cdcc852052092431\",\"descriptor\":\"Jace Dayapan (101795097)\"},{\"id\":\"101514379\",\"wid\":\"91ee7b747daa0138b59656c81e2d5b8c\",\"descriptor\":\"Ma. Angelica Urgelles (101514379)\"},{\"id\":\"100880459\",\"wid\":\"60219339f7a01064a36e514b202f2f81\",\"descriptor\":\"Krizz Anne Bulan (100880459)\"},{\"id\":\"103126544\",\"wid\":\"fd539cfe614d1012bddc191abf320000\",\"descriptor\":\"Juvelyn Altisin (103126544)\"},{\"id\":\"101949545\",\"wid\":\"efcc56d31caa010ed7f699ca39700000\",\"descriptor\":\"Jasmine Nicole Abing (101949545)\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC0570\",\"wid\":\"f9af6d7260980109b01f59fb4f0632e2\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-350641\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Muntinlupa-City\/ALABANG-ARP-TALKPUSH-2026_R1682810\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Muntinlupa-City\/ALABANG-ARP-TALKPUSH-2026_R1682810\/apply\",\"job_requisition_id\":\"R1682810\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"wid\":\"9486d7dfa08610184731e75d71c70001\",\"address\":\"renatochuck.mateo@concentrix.com\"},\"last_name\":\"Mateo\",\"first_name\":\"Chuck\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1682810\",\"wid\":\"a4e7d20ee6a3103afb7ebfb791910000\",\"descriptor\":\"R1682810 ALABANG ARP TALKPUSH 2026 (Evergreen) (Open)\"},\"recruiter_group\":[{\"email\":{\"wid\":\"37658fa22ba31025955ef00e906c0002\",\"address\":\"edjay.celino@concentrix.com\"},\"last_name\":\"Celino\",\"first_name\":\"Ed Jay\"},{\"email\":{\"wid\":\"e69227feb69701100a8fd1c6a0d30003\",\"address\":\"jasminenicole.abing@concentrix.com\"},\"last_name\":\"Abing\",\"first_name\":\"Jasmine Nicole\"},{\"email\":{\"wid\":\"486015ab545d1012cd1d1e3ff7400003\",\"address\":\"juvelyn.altisin@concentrix.com\"},\"last_name\":\"Altisin\",\"first_name\":\"Juvelyn\"},{\"email\":{\"wid\":\"830856e529c801100b1ffe2d183d0007\",\"address\":\"krizzanne.bulan@concentrix.com\"},\"last_name\":\"Bulan\",\"first_name\":\"Krizz Anne\"},{\"email\":{\"wid\":\"8a4a0620ff50101770e7cc73dcb00002\",\"address\":\"traickasofia.sagum@concentrix.com\"},\"last_name\":\"Sagum\",\"first_name\":\"Traicka Sofia\"}],\"requisition_type\":null,\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":null,\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"706\",\"campaign_id\":\"21897\",\"campaign_title\":\"Advisor I, Customer Service R1683384\",\"campaign_type\":\"job_application\",\"job_title\":\"Davao\u00a0Customer Care Specialist iRecruit\u00a0Engage 2026\",\"street\":\"PHL Davao\",\"address\":\"PHL Davao\",\"city\":\"Davao\",\"state\":\"Davao del Sur\",\"postal_code\":\"9000\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p><\/p><p>\u2022 <span> <u><span>#WAH #WAHJobs also available <\/span><\/u><\/span><\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><h2>\u00a0\u00a0\u00a0\u00a0<\/h2><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p>#LI-DNI<\/p>\",\"ats_external_id\":\"R1683384\",\"location\":\"Davao, Davao del Sur\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-12T20:43:31.540+08:00\",\"created_at\":\"2025-12-19T02:31:26.466+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTg5Nw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Davao\/Davao-Customer-Care-Specialist-iRecruit-Engage-2026_R1683384\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact 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Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0<\/h2><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0<\/h2><p>\u2022 High school diploma with three to six months of relevant experience preferred<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0<\/h2><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge.\u00a0 Works with close supervision and clearly defined procedures.\u00a0 Starting to demonstrate familiarity with client terminology, operating standards and procedures.\u00a0 Starter without sustained metric performance levels.<\/p><p><\/p><h2><b>Supplemental Geographical Information <\/b><\/h2><p>RECRUITER ENTER THE APPLICABLE LANGUAGE:<\/p><p><\/p><p>GERMANY - This job description does not apply to employees in Germany.<\/p><p><\/p><p>UNITED KINGDOM- EXCLUDE HIGH SCHOOL INFORMATION IN CANDIDATE PROFILE SECTION<\/p><p>\u00a0\u00a0\u00a0<\/p><p>PHILIPPINES\u00a0\u00a0<\/p><p>\u2022 Minimum of two years of college education. No prior call center experience is required<\/p><p>\u2022 Ability to think clearly and can explain simple issues effectively, both written and verbally<\/p><p>\u00a0\u00a0\u00a0<\/p><p>INDIA\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy<\/p><p>\u2022 Clarify customer requirements; probe for and confirm understanding of requirements or problem<\/p><p>\u2022 Confirm customer understanding of the solution and provide additional customer education as needed<\/p><p>\u2022 Ability to learn including strong problem solving skills<\/p><p>\u2022 Demonstrate strong probing and problem solving skills<\/p><p>\u2022 Should be able to handle complex queries<\/p><p>\u2022 Should be able to resolve customer queries independently\u00a0<\/p><p><\/p><h2><b>Disclaimer\u00a0\u00a0 <\/b><\/h2><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p><p><\/p><p>Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.<\/p><p><\/p>\",\"ats_external_id\":\"R1667178\",\"location\":\"Santa Rosa Laguna, Laguna\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-12T20:43:24.423+08:00\",\"created_at\":\"2025-12-19T02:31:25.806+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTg5NQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Laguna\/Customer-Service-Advisor---Laguna-2026_R1667178\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"language\":[],\"location\":{\"city\":\"Santa Rosa 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Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-355679\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Laguna\/Customer-Service-Advisor---Laguna-2026_R1667178\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Laguna\/Customer-Service-Advisor---Laguna-2026_R1667178\/apply\",\"job_requisition_id\":\"R1667178\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"wid\":\"a3467c9bc6fc0128267129180d1aca1c\",\"address\":\"astrudcamille.marbella@concentrix.com\"},\"last_name\":\"Marbella\",\"first_name\":\"Astrud Camille\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations 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Regine\"},{\"email\":{\"wid\":\"3739cfa3beed019850cbdf12620ec353\",\"address\":\"katrina.delavictoria@concentrix.com\"},\"last_name\":\"Dela Victoria\",\"first_name\":\"Katrina\"},{\"email\":{\"wid\":\"830856e529c801100b1ffe2d183d0007\",\"address\":\"krizzanne.bulan@concentrix.com\"},\"last_name\":\"Bulan\",\"first_name\":\"Krizz Anne\"},{\"email\":{\"wid\":\"e7b055a7d10c1023a2f046c6b00b0001\",\"address\":\"markpeniel.aclan@concentrix.com\"},\"last_name\":\"Aclan\",\"first_name\":\"Marielle\"},{\"email\":{\"wid\":\"ce5f1c1bf40410178d453976614c0003\",\"address\":\"markangel.delrosario@concentrix.com\"},\"last_name\":\"Del Rosario\",\"first_name\":\"Mark Angel\"},{\"email\":{\"wid\":\"f0e21f714a55011b91a94710dc690005\",\"address\":\"oj.sandoval@concentrix.com\"},\"last_name\":\"Sandoval\",\"first_name\":\"OJ\"},{\"email\":{\"wid\":\"9b8b4b5523f5013a2753b379ed0e57fa\",\"address\":\"ric.marcial@concentrix.com\"},\"last_name\":\"Marcial\",\"first_name\":\"Ric Alfred\"},{\"email\":{\"wid\":\"92459ad82481100b81ea209416ad0002\",\"address\":\"roland.baldos1@concentrix.com\"},\"last_name\":\"Baldos\",\"first_name\":\"Roland\"},{\"email\":{\"wid\":\"d82a8891516a015563f6e1898a17cdf4\",\"address\":\"ronnielyn.babatuan@concentrix.com\"},\"last_name\":\"Babatuan\",\"first_name\":\"Ron\"},{\"email\":{\"wid\":\"ad688187bad7100c565b912c9dd50001\",\"address\":\"sherryann.tayum@concentrix.com\"},\"last_name\":\"Tayum\",\"first_name\":\"Sherry Ann\"}],\"requisition_type\":null,\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":null,\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"708\",\"campaign_id\":\"21894\",\"campaign_title\":\"Advisor I, Customer Service R1667187\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Advisor - Taguig 2026\",\"street\":\"PHL Bonifacio Global City Taguig\",\"address\":\"PHL Bonifacio Global City Taguig\",\"city\":\"Cagayan de Oro\",\"state\":\"National Capital Region\",\"postal_code\":\"9000\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><p><\/p><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p>#LI-DNI<\/p>\",\"ats_external_id\":\"R1667187\",\"location\":\"Cagayan de Oro, National Capital Region\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-17T00:06:12.881+08:00\",\"created_at\":\"2025-12-19T02:31:25.729+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTg5NA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Bonifacio-Global-City-Taguig\/Customer-Service-Advisor---Taguig-2026_R1667187\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact 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This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p><b>#LI-DNI<\/b><\/p><p><\/p>\",\"ats_external_id\":\"R1667860\",\"location\":\"Cagayan de Oro, Benguet\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-12T20:43:15.494+08:00\",\"created_at\":\"2025-12-19T02:31:25.338+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTg5MQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Baguio-City\/Talent-Connect---Baguio-2026_R1667860-1\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"language\":[],\"location\":{\"city\":\"Cagayan de Oro\",\"state\":\"Benguet\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"9000\",\"primary_location\":{\"id\":\"JP_PHL_Baguio_City\",\"wid\":\"740544c0a47f018a8185ea781f118859\",\"descriptor\":\"PHL Baguio City\"}},\"languages\":null,\"recruiter\":{\"email\":{\"wid\":\"d53a20d4b42c10103a333a5cd5f90002\",\"address\":\"annlorrane.lacquen@concentrix.com\"},\"last_name\":\"Lacquen\",\"first_name\":\"Ann Lorrane\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"},{\"id\":\"CF Training\",\"wid\":\"0227dc387a0901170aa1cd9cf765807f\",\"descriptor\":\"Training\"},{\"id\":\"CF Quality\",\"wid\":\"0227dc387a0901315915bdf9f6652a4f\",\"descriptor\":\"Quality\"}],\"recruiters\":[{\"id\":\"101622736\",\"wid\":\"3dc99dfe0b4b018a6dc786f7e00d1d77\",\"descriptor\":\"Jastro Jeremy Ocampo (101622736)\"},{\"id\":\"102898122\",\"wid\":\"cb13f0e00af9100e5be3e90806600000\",\"descriptor\":\"Ehelziah Jane Manantan (102898122)\"},{\"id\":\"102202711\",\"wid\":\"948a35e6f492102447caa8644e450000\",\"descriptor\":\"Chantel Joie Salunga (102202711)\"},{\"id\":\"103368547\",\"wid\":\"7fe89a0f967f1021409b119883550000\",\"descriptor\":\"Renz Millan (103368547)\"},{\"id\":\"102123525\",\"wid\":\"b921bc1baa7010163b477be4674f0000\",\"descriptor\":\"Dan Brian Arenas (102123525)\"},{\"id\":\"103246701\",\"wid\":\"22db0411418610389c3b72908e530000\",\"descriptor\":\"Rhea Sharmaine Dionisio (103246701)\"},{\"id\":\"103316249\",\"wid\":\"8759a3d469e01011e0084d292e3f0000\",\"descriptor\":\"Jerusalem Viernes (103316249)\"},{\"id\":\"102994953\",\"wid\":\"6718e4453eb41023a24f2df3045d0000\",\"descriptor\":\"Ann Lorrane Lacquen (102994953)\"},{\"id\":\"102302560\",\"wid\":\"20db337f11d11006392ada1061fd0000\",\"descriptor\":\"Zhen Timbreza (102302560)\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC0570\",\"wid\":\"f9af6d7260980109b01f59fb4f0632e2\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-350755\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Baguio-City\/Talent-Connect---Baguio-2026_R1667860-1\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Baguio-City\/Talent-Connect---Baguio-2026_R1667860-1\/apply\",\"job_requisition_id\":\"R1667860\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"wid\":\"9f196ba80a8701298d3cef890719f9cb\",\"address\":\"maureen.adona@concentrix.com\"},\"last_name\":\"Abinan\",\"first_name\":\"Maureen\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"},{\"id\":\"CF Training_Quality Group\",\"wid\":\"0227dc387a09017ceaef53bded65e5ef\",\"descriptor\":\"Training & Quality Group\"}],\"job_requisition\":{\"id\":\"R1667860\",\"wid\":\"9e0ce9724b6b102c2df82f28a1290000\",\"descriptor\":\"R1667860 Talent Connect - 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Cebu IT Park 2026\",\"street\":\"PHL Cebu\",\"address\":\"PHL Cebu\",\"city\":\"CEBU\",\"state\":\"Cebu\",\"postal_code\":\"9000\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><h2>\u00a0\u00a0\u00a0<\/h2><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p><b>#LI-DNI<\/b><\/p>\",\"ats_external_id\":\"R1667863\",\"location\":\"CEBU, Cebu\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-12T20:42:52.804+08:00\",\"created_at\":\"2025-12-19T02:31:25.320+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTg5MA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Cebu\/Talent-Connect---Cebu-IT-Park-2026_R1667863\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact 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Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-351030\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Cebu\/Talent-Connect---Cebu-IT-Park-2026_R1667863\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Cebu\/Talent-Connect---Cebu-IT-Park-2026_R1667863\/apply\",\"job_requisition_id\":\"R1667863\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"wid\":\"fddc845f4d941021b236f1ab3c040002\",\"address\":\"domz.ocale@concentrix.com\"},\"last_name\":\"Ocale\",\"first_name\":\"Domz\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1667863\",\"wid\":\"9e0ce9724b6b102c2eb36ad24c4d0001\",\"descriptor\":\"R1667863 Talent 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12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":null,\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"711\",\"campaign_id\":\"21888\",\"campaign_title\":\"Advisor I, Customer Service R1667989\",\"campaign_type\":\"job_application\",\"job_title\":\"Cyberwest iRecruit Engage 2025\",\"street\":\"PHL Quezon City\",\"address\":\"PHL Quezon City\",\"city\":\"Pasig City\",\"state\":\"National Capital Region\",\"postal_code\":\"9000\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><h2>\u00a0\u00a0\u00a0\u00a0<\/h2><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p>#LI-DNI<\/p>\",\"ats_external_id\":\"R1667989\",\"location\":\"Pasig City, National Capital Region\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-12T20:50:43.809+08:00\",\"created_at\":\"2025-12-19T02:31:24.448+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTg4OA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City\/Cyberwest-iRecruit-Engage-2025_R1667989\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"CLOSED\",\"wid\":\"8ce1be24e0e743929d9ae78aa55bad04\",\"descriptor\":\"Closed\"},\"language\":[],\"location\":{\"city\":\"Pasig City\",\"state\":\"National Capital Region\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"9000\",\"primary_location\":{\"id\":\"JP_PHL_Quezon_City\",\"wid\":\"740544c0a47f013fcc82fa781f11ba59\",\"descriptor\":\"PHL Quezon City\"}},\"languages\":null,\"recruiter\":{\"email\":{\"wid\":\"75f444f94b40017a3206c431011adde9\",\"address\":\"al.pagulayan@concentrix.com\"},\"last_name\":\"Pagulayan\",\"first_name\":\"Al\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"},{\"id\":\"CF Operations Reporting\",\"wid\":\"e839f21b1ce101e8ddd92884da06017b\",\"descriptor\":\"Operations Reporting\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC0570\",\"wid\":\"f9af6d7260980109b01f59fb4f0632e2\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-340844\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City\/Cyberwest-iRecruit-Engage-2025_R1667989\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City\/Cyberwest-iRecruit-Engage-2025_R1667989\/apply\",\"job_requisition_id\":\"R1667989\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"wid\":\"9486d7dfa08610184731e75d71c70001\",\"address\":\"renatochuck.mateo@concentrix.com\"},\"last_name\":\"Mateo\",\"first_name\":\"Chuck\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1667989\",\"wid\":\"9e0ce9724b6b102c45a704650c890000\",\"descriptor\":\"R1667989 Cyberwest iRecruit Engage 2025 (Evergreen) (Closed)\"},\"recruiter_group\":[{\"email\":{\"wid\":\"75f444f94b40017a3206c431011adde9\",\"address\":\"al.pagulayan@concentrix.com\"},\"last_name\":\"Pagulayan\",\"first_name\":\"Al\"},{\"email\":{\"wid\":\"b7c480dff7af1010fdd05b55f6e40003\",\"address\":\"alyssamae.dadal@concentrix.com\"},\"last_name\":\"Dadal\",\"first_name\":\"Alyssa Mae\"},{\"email\":{\"wid\":\"9a0cfa9df8e5101fba2b364c96fc0001\",\"address\":\"ceciliofrancisco.forondajr@concentrix.com\"},\"last_name\":\"Foronda Jr\",\"first_name\":\"Cecilio Francisco\"},{\"email\":{\"wid\":\"8e81e72f17481001bf1003b9cb290000\",\"address\":\"chrisbenedict.cartel@concentrix.com\"},\"last_name\":\"Cartel\",\"first_name\":\"Chris Benedict\"},{\"email\":{\"wid\":\"f6358e3b3d6d01637be92ac200192001\",\"address\":\"gerald.terceno@concentrix.com\"},\"last_name\":\"Terceno\",\"first_name\":\"Ged\"},{\"email\":{\"wid\":\"4680206e1fb11016635d9787f4010000\",\"address\":\"hazelyn.espedido@concentrix.com\"},\"last_name\":\"Espedido\",\"first_name\":\"Hazelyn\"},{\"email\":{\"wid\":\"f602f18826e901d0db7c47aabd19b75d\",\"address\":\"jeff.visico@concentrix.com\"},\"last_name\":\"Visico\",\"first_name\":\"Jeff\"},{\"email\":{\"wid\":\"38c2b44c45e101d4a868a49c9e0a7ecf\",\"address\":\"michaeljoseph.quinto@concentrix.com\"},\"last_name\":\"Quinto\",\"first_name\":\"Kyle\"},{\"email\":{\"wid\":\"490a4116691301991b3fceffec01590f\",\"address\":\"marah.cepeda1@concentrix.com\"},\"last_name\":\"Aguilera\",\"first_name\":\"Marah\"},{\"email\":{\"wid\":\"7d9ace39de0010107e42f01b3dc90001\",\"address\":\"pamelafrances.vallejos@concentrix.com\"},\"last_name\":\"Vallejos\",\"first_name\":\"Pamela Frances\"},{\"email\":{\"wid\":\"c1b956ff42f5015384dadf4b111aa19a\",\"address\":\"glen.fortunado@concentrix.com\"},\"last_name\":\"Fortunado\",\"first_name\":\"Paris Glenn\"},{\"email\":{\"wid\":\"0ace91a16816018bac67521bdd1b2fd4\",\"address\":\"rochelle.lopez@concentrix.com\"},\"last_name\":\"Lopez\",\"first_name\":\"Rochelle\"},{\"email\":{\"wid\":\"a3298acd7dc80120f568103f9b17df2d\",\"address\":\"stephanieanne.mariano@concentrix.com\"},\"last_name\":\"Mariano - Navera\",\"first_name\":\"Stephanie Anne\"}],\"requisition_type\":null,\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":null,\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"712\",\"campaign_id\":\"21886\",\"campaign_title\":\"Advisor II, Customer Service R1667176\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Advisor - MOA 2026\",\"street\":\"PHL Pasay City\",\"address\":\"PHL Pasay City\",\"city\":\"Davao\",\"state\":\"National Capital Region\",\"postal_code\":\"9000\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Customer Support Associate II position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of non-routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to resolve customer issues that are non-standard\/unstructured and require some clarification or conceptual thinking<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain broad knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with six plus months of customer service experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to learn including strong problem solving skills<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with proficient attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Able to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><p>\u00a0\u00a0\u00a0\u00a0\u00a0<\/p><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job.\u00a0 They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p>#LI-DNI<\/p>\",\"ats_external_id\":\"R1667176\",\"location\":\"Davao, National Capital Region\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-12T20:50:39.296+08:00\",\"created_at\":\"2025-12-19T02:31:24.270+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTg4Ng?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Pasay-City\/Customer-Service-Advisor---MOA-2026_R1667176\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact 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Region\",\"postal_code\":\"9000\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><h2>\u00a0\u00a0\u00a0\u00a0<\/h2><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p>#LI-DNI<\/p>\",\"ats_external_id\":\"R1558003\",\"location\":\"Pasig City, National Capital Region\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-12T20:50:48.824+08:00\",\"created_at\":\"2025-12-19T02:31:21.513+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTg4MQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City\/Customer-Service-Advisor---Spark-XTRA-2025_R1558003\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"CLOSED\",\"wid\":\"8ce1be24e0e743929d9ae78aa55bad04\",\"descriptor\":\"Closed\"},\"language\":[],\"location\":{\"city\":\"Pasig City\",\"state\":\"National Capital Region\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"9000\",\"primary_location\":{\"id\":\"JP_PHL_Quezon_City\",\"wid\":\"740544c0a47f013fcc82fa781f11ba59\",\"descriptor\":\"PHL Quezon City\"}},\"languages\":null,\"recruiter\":{\"email\":{\"wid\":\"b7c480dff7af1010fdd05b55f6e40003\",\"address\":\"alyssamae.dadal@concentrix.com\"},\"last_name\":\"Dadal\",\"first_name\":\"Alyssa Mae\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC0570\",\"wid\":\"f9af6d7260980109b01f59fb4f0632e2\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-288115\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City\/Customer-Service-Advisor---Spark-XTRA-2025_R1558003\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City\/Customer-Service-Advisor---Spark-XTRA-2025_R1558003\/apply\",\"job_requisition_id\":\"R1558003\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"wid\":\"b4e44fb98c63013120a742065f1c9239\",\"address\":\"jae.lombos@concentrix.com\"},\"last_name\":\"Lombos\",\"first_name\":\"Jae\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1558003\",\"wid\":\"9be6b196bd85100d7fd3f979c6620000\",\"descriptor\":\"R1558003 Customer Service Advisor - Spark XTRA 2025 (Evergreen) (Closed)\"},\"recruiter_group\":[{\"email\":{\"wid\":\"b7c480dff7af1010fdd05b55f6e40003\",\"address\":\"alyssamae.dadal@concentrix.com\"},\"last_name\":\"Dadal\",\"first_name\":\"Alyssa Mae\"},{\"email\":{\"wid\":\"808083e30d891029909c873a6e840001\",\"address\":\"beverlyann.oficiar@concentrix.com\"},\"last_name\":\"Oficiar\",\"first_name\":\"Beverly Ann\"},{\"email\":{\"wid\":\"9a0cfa9df8e5101fba2b364c96fc0001\",\"address\":\"ceciliofrancisco.forondajr@concentrix.com\"},\"last_name\":\"Foronda Jr\",\"first_name\":\"Cecilio Francisco\"},{\"email\":{\"wid\":\"94ea4c0da5c2101521d16ba46f230003\",\"address\":\"christeeanne.valenzuela@concentrix.com\"},\"last_name\":\"Valenzuela\",\"first_name\":\"Christee Anne\"},{\"email\":{\"wid\":\"0ace91a1681601033403095e0e1a2a5d\",\"address\":\"crispina.castino@concentrix.com\"},\"last_name\":\"Castino\",\"first_name\":\"Crispina\"},{\"email\":{\"wid\":\"9f196ba80a87016058e086ca03196e06\",\"address\":\"daichelleanne.duba@concentrix.com\"},\"last_name\":\"Duba\",\"first_name\":\"Daichelle Anne\"},{\"email\":{\"wid\":\"1370d2b3f2d910146cf6b03f90680003\",\"address\":\"emily.delacruz@concentrix.com\"},\"last_name\":\"Dela Cruz\",\"first_name\":\"Emily\"},{\"email\":{\"wid\":\"f74bef87fd1d01100b0367eecd310001\",\"address\":\"eminettekyle.reminajes@concentrix.com\"},\"last_name\":\"Reminajes - 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This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><p>#WAH jobs also available.<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><p><\/p><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p>#LI-DNI<\/p>\",\"ats_external_id\":\"R1559086\",\"location\":\"CEBU, Cebu\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-12T20:50:35.086+08:00\",\"created_at\":\"2025-12-19T02:31:21.200+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTg3OQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Cebu\/BP-Cebu-IT-Park-2025_R1559086-32\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact 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Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><h2>\u00a0\u00a0\u00a0\u00a0<\/h2><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><br \/>#LI-DNI<\/p>\",\"ats_external_id\":\"R1666269\",\"location\":\"Angeles City, Pampanga\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-12T20:42:36.128+08:00\",\"created_at\":\"2025-12-19T02:31:20.011+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTg3NA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Clark\/Customer-Service-Advisor---Clark-XTRA-2026_R1666269\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"language\":[],\"location\":{\"city\":\"Angeles City\",\"state\":\"Pampanga\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"2009\",\"primary_location\":{\"id\":\"PH-PAM-GARCI-Y0\",\"wid\":\"b67da9176e3d1062f9e45025091dc385\",\"descriptor\":\"PHL Clark\"}},\"languages\":null,\"recruiter\":{\"email\":{\"wid\":\"b0d922c9d8fb100e23b2203679f50003\",\"address\":\"beverlyanne.reyes@concentrix.com\"},\"last_name\":\"Reyes\",\"first_name\":\"BA\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"}],\"recruiters\":[{\"id\":\"101622736\",\"wid\":\"3dc99dfe0b4b018a6dc786f7e00d1d77\",\"descriptor\":\"Jastro Jeremy Ocampo (101622736)\"},{\"id\":\"102087429\",\"wid\":\"6fde65af0b55100924dc75a110be0000\",\"descriptor\":\"Jessalyn Paglinawan (102087429)[C]\"},{\"id\":\"102202711\",\"wid\":\"948a35e6f492102447caa8644e450000\",\"descriptor\":\"Chantel Joie Salunga (102202711)\"},{\"id\":\"103126544\",\"wid\":\"fd539cfe614d1012bddc191abf320000\",\"descriptor\":\"Juvelyn Altisin (103126544)\"},{\"id\":\"102996598\",\"wid\":\"b4c8fd6e094910105589975382c90000\",\"descriptor\":\"Trishia Marie Capulong (102996598)\"},{\"id\":\"101622734\",\"wid\":\"d370d2b644eb01c512be64984905cf75\",\"descriptor\":\"BA Reyes (101622734)\"},{\"id\":\"102070681\",\"wid\":\"fd856c041d671001a0ddb74c8cbc0000\",\"descriptor\":\"Chris Benedict Cartel (102070681)\"},{\"id\":\"101882541\",\"wid\":\"99fb7752f7c8019b50f121e9db0d563b\",\"descriptor\":\"Jhovinalyn Viscaino (101882541)\"},{\"id\":\"103311354\",\"wid\":\"900407345aee1010541152ffc90c0000\",\"descriptor\":\"Jalene Fabian (103311354)\"},{\"id\":\"103378715\",\"wid\":\"0250096828e410240632c76cdf410000\",\"descriptor\":\"Xzyr Acutan (103378715)\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC0570\",\"wid\":\"f9af6d7260980109b01f59fb4f0632e2\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-349739\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Clark\/Customer-Service-Advisor---Clark-XTRA-2026_R1666269\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Clark\/Customer-Service-Advisor---Clark-XTRA-2026_R1666269\/apply\",\"job_requisition_id\":\"R1666269\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"wid\":\"b4e44fb98c63013120a742065f1c9239\",\"address\":\"jae.lombos@concentrix.com\"},\"last_name\":\"Lombos\",\"first_name\":\"Jae\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1666269\",\"wid\":\"942377358595102a606afbd041230001\",\"descriptor\":\"R1666269 Customer Service Advisor - 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Bridgetowne 2026\",\"street\":\"PHL Quezon City - Tera Tower 20th Floor\",\"address\":\"PHL Quezon City - Tera Tower 20th Floor\",\"city\":\"Quezon City\",\"state\":\"National Capital Region\",\"postal_code\":\"1110\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><h2>\u00a0\u00a0\u00a0<\/h2><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. 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Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><h2>\u00a0\u00a0\u00a0<\/h2><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p>#LI-DNI<\/p>\",\"ats_external_id\":\"R1667166\",\"location\":\"Angeles City, Pampanga\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-12T20:42:46.149+08:00\",\"created_at\":\"2025-12-19T02:31:16.510+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTg2MQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Clark\/Customer-Service-Advisor---Clark-2026_R1667166\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact 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This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><h2>\u00a0\u00a0\u00a0<\/h2><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p>#LI-DNI<\/p>\",\"ats_external_id\":\"R1667872\",\"location\":\"Mandaluyong City, National Capital Region\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-12T20:49:47.729+08:00\",\"created_at\":\"2025-12-19T02:31:16.433+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTg2MA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Mandaluyong-City---Megamall\/Talent-Connect---SMM-2026_R1667872\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"language\":[],\"location\":{\"city\":\"Mandaluyong City\",\"state\":\"National Capital Region\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"1550\",\"primary_location\":{\"id\":\"PH-MAN-MEGAC-Y0\",\"wid\":\"b67da9176e3d1062f9e3e8033b4bc2e6\",\"descriptor\":\"PHL Mandaluyong City - Megamall\"}},\"languages\":null,\"recruiter\":{\"email\":{\"wid\":\"570670c22957100472b3e9b717b80000\",\"address\":\"ananicole.tuiza@concentrix.com\"},\"last_name\":\"Tuiza\",\"first_name\":\"Ana Nicole\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"}],\"recruiters\":[{\"id\":\"102001101\",\"wid\":\"caee893f0ff10103d8f2c7db99740000\",\"descriptor\":\"Robert Baluyot (102001101)\"},{\"id\":\"101433080\",\"wid\":\"ae4f445f714f014951e417bc8a1c2ba2\",\"descriptor\":\"Dennis Ampong (101433080)\"},{\"id\":\"101361591\",\"wid\":\"7ca789c8bcf20167b48d5d11262f2736\",\"descriptor\":\"Ana Nicole Tuiza (101361591)\"},{\"id\":\"102994953\",\"wid\":\"6718e4453eb41023a24f2df3045d0000\",\"descriptor\":\"Ann Lorrane Lacquen (102994953)\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC0570\",\"wid\":\"f9af6d7260980109b01f59fb4f0632e2\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-349758\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Mandaluyong-City---Megamall\/Talent-Connect---SMM-2026_R1667872\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Mandaluyong-City---Megamall\/Talent-Connect---SMM-2026_R1667872\/apply\",\"job_requisition_id\":\"R1667872\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"wid\":\"c571ad9ed8ee10028d67cec7323d0001\",\"address\":\"virgilio.dionisio@concentrix.com\"},\"last_name\":\"Dionisio\",\"first_name\":\"Argie\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1667872\",\"wid\":\"7f2b13bf5763102c2f996649514e0000\",\"descriptor\":\"R1667872 Talent Connect - SMM 2026 (Evergreen) (Open)\"},\"recruiter_group\":[{\"email\":{\"wid\":\"570670c22957100472b3e9b717b80000\",\"address\":\"ananicole.tuiza@concentrix.com\"},\"last_name\":\"Tuiza\",\"first_name\":\"Ana Nicole\"},{\"email\":{\"wid\":\"d53a20d4b42c10103a333a5cd5f90002\",\"address\":\"annlorrane.lacquen@concentrix.com\"},\"last_name\":\"Lacquen\",\"first_name\":\"Ann Lorrane\"},{\"email\":{\"wid\":\"537522180a110103f131f165e4940003\",\"address\":\"roberto.baluyot@concentrix.com\"},\"last_name\":\"Baluyot\",\"first_name\":\"Robert\"}],\"requisition_type\":null,\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":null,\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"720\",\"campaign_id\":\"21859\",\"campaign_title\":\"Advisor I, Customer Service R1667169\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Advisor - Davao 2026\",\"street\":\"PHL Davao\",\"address\":\"PHL Davao\",\"city\":\"Davao\",\"state\":\"Davao del Sur\",\"postal_code\":\"9000\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p><\/p><p>\u2022 <span> <u><span>#WAH #WAHJobs also available <\/span><\/u><\/span><\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><h2>\u00a0\u00a0\u00a0\u00a0<\/h2><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p>#LI-DNI<\/p>\",\"ats_external_id\":\"R1667169\",\"location\":\"Davao, Davao del Sur\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-12T20:42:38.067+08:00\",\"created_at\":\"2025-12-19T02:31:16.366+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTg1OQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Davao\/Customer-Service-Advisor---Davao-2026_R1667169\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"language\":[],\"location\":{\"city\":\"Davao\",\"state\":\"Davao del Sur\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"9000\",\"primary_location\":{\"id\":\"JP_PHL_Davao\",\"wid\":\"740544c0a47f019c771ef0781f119c59\",\"descriptor\":\"PHL Davao\"}},\"languages\":null,\"recruiter\":{\"email\":{\"wid\":\"29b3487f8b351026b341bcf35b790001\",\"address\":\"airah.dagancina@concentrix.com\"},\"last_name\":\"Dagancina\",\"first_name\":\"Airah\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"}],\"recruiters\":[{\"id\":\"103253827\",\"wid\":\"4e27ab733aa6103ac8244d7a1de50000\",\"descriptor\":\"Channon Anselmo Lopez (103253827)\"},{\"id\":\"102938101\",\"wid\":\"f443fe6601d71004fe536824454f0000\",\"descriptor\":\"Clarence Jessica Marie Embrado (102938101)\"},{\"id\":\"103177988\",\"wid\":\"33c29ac27d561021dd1b0cd497440000\",\"descriptor\":\"Dawn Angela Lapulapu (103177988)\"},{\"id\":\"101785499\",\"wid\":\"f78796fec87401031499190b3d06e1d9\",\"descriptor\":\"Wynritz Malabanan (101785499)\"},{\"id\":\"103037200\",\"wid\":\"f2fb8d5d8a9d1018591be72240340000\",\"descriptor\":\"Thealine Licay (103037200)\"},{\"id\":\"102056910\",\"wid\":\"3d9c3605f864101b9a2957c3eb2e0000\",\"descriptor\":\"Alexia Kaye Racho (102056910)\"},{\"id\":\"101781780\",\"wid\":\"becde18defd9013c2dc6d8f7870253de\",\"descriptor\":\"Vic Jayson Bagohin (101781780)\"},{\"id\":\"102926985\",\"wid\":\"0e9f49a2f18a101662962b2eaae40000\",\"descriptor\":\"Annie Murry Ardo\u00f1a (102926985)\"},{\"id\":\"101444627\",\"wid\":\"1a9f5ff7b58201d024c89695d7214050\",\"descriptor\":\"Jove Ladera (101444627)\"},{\"id\":\"101835895\",\"wid\":\"a481a4b3b09001345d3708009713f8ad\",\"descriptor\":\"Angel Gole Cruz (101835895)\"},{\"id\":\"102127379\",\"wid\":\"54a372c4e32a1017794bcae884f30000\",\"descriptor\":\"Harold John Cuevas (102127379)\"},{\"id\":\"100866071\",\"wid\":\"60219339f7a01064a5ba159b2f5d66e3\",\"descriptor\":\"Kriza Ramos (100866071)\"},{\"id\":\"102833962\",\"wid\":\"1895dd5c43e71052a95e3c2b79a40000\",\"descriptor\":\"Reuel Nalam (102833962)\"},{\"id\":\"724184\",\"wid\":\"f6358e3b3d6d011f64013eaf001936a2\",\"descriptor\":\"Kenneth Tadong (724184)\"},{\"id\":\"101310743\",\"wid\":\"b718815a50f10107514ef64e4f1a8935\",\"descriptor\":\"Sheena Greso (101310743)\"},{\"id\":\"102990503\",\"wid\":\"43a9c98d0211100edc67b907a69a0000\",\"descriptor\":\"Nedshla Acebes (102990503)\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC0570\",\"wid\":\"f9af6d7260980109b01f59fb4f0632e2\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-349710\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Davao\/Customer-Service-Advisor---Davao-2026_R1667169\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Davao\/Customer-Service-Advisor---Davao-2026_R1667169\/apply\",\"job_requisition_id\":\"R1667169\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"wid\":\"4047322fd58101da9c4ee7f3111ad2aa\",\"address\":\"ronnalyn.tulibao@concentrix.com\"},\"last_name\":\"Baltazar\",\"first_name\":\"Ronna\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1667169\",\"wid\":\"7f2b13bf5763102b9c93592cba780000\",\"descriptor\":\"R1667169 Customer Service Advisor - Davao 2026 (Evergreen) (Open)\"},\"recruiter_group\":[{\"email\":{\"wid\":\"29b3487f8b351026b341bcf35b790001\",\"address\":\"airah.dagancina@concentrix.com\"},\"last_name\":\"Dagancina\",\"first_name\":\"Airah\"},{\"email\":{\"wid\":\"acd964ad6d47101bd02ad5eb88a20003\",\"address\":\"alexiakaye.racho@concentrix.com\"},\"last_name\":\"Racho\",\"first_name\":\"Alexia Kaye\"},{\"email\":{\"wid\":\"162600f2271f0117564fcecf791bce37\",\"address\":\"angelica.golecruz@concentrix.com\"},\"last_name\":\"Gole Cruz\",\"first_name\":\"Angel\"},{\"email\":{\"wid\":\"ed6679eff1021003141bcaa301860002\",\"address\":\"anniemurry.ardona@concentrix.com\"},\"last_name\":\"Ardo\u00f1a\",\"first_name\":\"Annie Murry\"},{\"email\":{\"wid\":\"a046c8cf77d1103f620b011747070003\",\"address\":\"channonanselmo.lopez@concentrix.com\"},\"last_name\":\"Lopez\",\"first_name\":\"Channon Anselmo\"},{\"email\":{\"wid\":\"853d35ea8a7f10053a3314a1bbd20003\",\"address\":\"clarencejessicamarie.embrado@concentrix.com\"},\"last_name\":\"Embrado\",\"first_name\":\"Clarence Jessica Marie\"},{\"email\":{\"wid\":\"8371f60d00db10267b1f0b1660560001\",\"address\":\"dawnangela.lapulapu@concentrix.com\"},\"last_name\":\"Lapulapu\",\"first_name\":\"Dawn Angela\"},{\"email\":{\"wid\":\"324f2e4671f9101b2cef005ff1880003\",\"address\":\"dessa.vinculado@concentrix.com\"},\"last_name\":\"Vinculado\",\"first_name\":\"Dessa\"},{\"email\":{\"wid\":\"ded9409e69aa10178a96dd174bfb0000\",\"address\":\"haroldjohn.cuevas@concentrix.com\"},\"last_name\":\"Cuevas\",\"first_name\":\"Harold John\"},{\"email\":{\"wid\":\"07f5b7148aed01b47900f500d126384e\",\"address\":\"jovelyn.ladera@concentrix.com\"},\"last_name\":\"Ladera\",\"first_name\":\"Jove\"},{\"email\":{\"wid\":\"6a4599e15a291028222bc5b9c5560001\",\"address\":\"karylle.birondo@concentrix.com\"},\"last_name\":\"Birondo\",\"first_name\":\"Karylle\"},{\"email\":{\"wid\":\"03422ac9304610263860e6f3aae50000\",\"address\":\"keithhowell.clapis@concentrix.com\"},\"last_name\":\"Clapis\",\"first_name\":\"Keith Howell\"},{\"email\":{\"wid\":\"f6358e3b3d6d014f2e423aaf00192fa2\",\"address\":\"kenneth.tadong@concentrix.com\"},\"last_name\":\"Tadong\",\"first_name\":\"Kenneth\"},{\"email\":{\"wid\":\"18340f6b1bba10329c84cedb84910001\",\"address\":\"krishamae.lagleva@concentrix.com\"},\"last_name\":\"Lagleva\",\"first_name\":\"Krisha Mae\"},{\"email\":{\"wid\":\"a0110188632201bf6e41f5c37a088418\",\"address\":\"kriza.ramos@concentrix.com\"},\"last_name\":\"Ramos\",\"first_name\":\"Kriza\"},{\"email\":{\"wid\":\"3865dc25cce21026389763e297b50003\",\"address\":\"kurtjaniel.bancale@concentrix.com\"},\"last_name\":\"Bancale\",\"first_name\":\"Kurt Janiel\"},{\"email\":{\"wid\":\"87b02d0ee496012277b731b8121a78be\",\"address\":\"sheena.greso@concentrix.com\"},\"last_name\":\"Greso\",\"first_name\":\"Sheena\"},{\"email\":{\"wid\":\"f17b87484000101890d6f2964aad0003\",\"address\":\"thealine.licay@concentrix.com\"},\"last_name\":\"Licay\",\"first_name\":\"Thealine\"},{\"email\":{\"wid\":\"8680ec40702d102aa55daeef879d0003\",\"address\":\"valaldrick.pajuay@concentrix.com\"},\"last_name\":\"Pajuay\",\"first_name\":\"Val Aldrick\"},{\"email\":{\"wid\":\"682ef22841590181b20927a4c6049224\",\"address\":\"vicjayson.bagohin@concentrix.com\"},\"last_name\":\"Bagohin\",\"first_name\":\"Vic Jayson\"},{\"email\":{\"wid\":\"84c8ab3915af015c5f7bb6267006b4a6\",\"address\":\"wynritz.malabanan@concentrix.com\"},\"last_name\":\"Malabanan\",\"first_name\":\"Wynritz\"}],\"requisition_type\":null,\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":null,\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"721\",\"campaign_id\":\"21858\",\"campaign_title\":\"Advisor I, Customer Service R1667987\",\"campaign_type\":\"job_application\",\"job_title\":\"Naga iRecruit Engage 2025\",\"street\":\"PHL Naga\",\"address\":\"PHL Naga\",\"city\":\"Davao\",\"state\":\"Camarines Sur\",\"postal_code\":\"9000\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><h2>\u00a0\u00a0\u00a0<\/h2><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p>#LI-DNI<\/p>\",\"ats_external_id\":\"R1667987\",\"location\":\"Davao, Camarines Sur\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-12T20:49:15.746+08:00\",\"created_at\":\"2025-12-19T02:31:16.218+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTg1OA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Naga\/Naga-iRecruit-Engage-2025_R1667987\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"CLOSED\",\"wid\":\"8ce1be24e0e743929d9ae78aa55bad04\",\"descriptor\":\"Closed\"},\"language\":[],\"location\":{\"city\":\"Davao\",\"state\":\"Camarines Sur\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"9000\",\"primary_location\":{\"id\":\"JP_PHL_Naga\",\"wid\":\"740544c0a47f014f3687f6781f11ab59\",\"descriptor\":\"PHL Naga\"}},\"languages\":null,\"recruiter\":{\"email\":{\"wid\":\"75f444f94b40017a3206c431011adde9\",\"address\":\"al.pagulayan@concentrix.com\"},\"last_name\":\"Pagulayan\",\"first_name\":\"Al\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC0570\",\"wid\":\"f9af6d7260980109b01f59fb4f0632e2\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-340773\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Naga\/Naga-iRecruit-Engage-2025_R1667987\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Naga\/Naga-iRecruit-Engage-2025_R1667987\/apply\",\"job_requisition_id\":\"R1667987\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"wid\":\"9486d7dfa08610184731e75d71c70001\",\"address\":\"renatochuck.mateo@concentrix.com\"},\"last_name\":\"Mateo\",\"first_name\":\"Chuck\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1667987\",\"wid\":\"7f2b13bf5763102c45a4b38b60c10000\",\"descriptor\":\"R1667987 Naga iRecruit Engage 2025 (Evergreen) (Closed)\"},\"recruiter_group\":[{\"email\":{\"wid\":\"75f444f94b40017a3206c431011adde9\",\"address\":\"al.pagulayan@concentrix.com\"},\"last_name\":\"Pagulayan\",\"first_name\":\"Al\"},{\"email\":{\"wid\":\"8e81e72f17481001bf1003b9cb290000\",\"address\":\"chrisbenedict.cartel@concentrix.com\"},\"last_name\":\"Cartel\",\"first_name\":\"Chris Benedict\"},{\"email\":{\"wid\":\"f6358e3b3d6d01637be92ac200192001\",\"address\":\"gerald.terceno@concentrix.com\"},\"last_name\":\"Terceno\",\"first_name\":\"Ged\"},{\"email\":{\"wid\":\"417acf70337e10177c24c001acd80000\",\"address\":\"jayleen.felismina@concentrix.com\"},\"last_name\":\"Felismina\",\"first_name\":\"Jayleen\"},{\"email\":{\"wid\":\"f602f18826e901d0db7c47aabd19b75d\",\"address\":\"jeff.visico@concentrix.com\"},\"last_name\":\"Visico\",\"first_name\":\"Jeff\"},{\"email\":{\"wid\":\"7b02e1017bb401f442de6b64fc0257b0\",\"address\":\"kristine.balasta@concentrix.com\"},\"last_name\":\"Balasta\",\"first_name\":\"Kristine\"},{\"email\":{\"wid\":\"38c2b44c45e101d4a868a49c9e0a7ecf\",\"address\":\"michaeljoseph.quinto@concentrix.com\"},\"last_name\":\"Quinto\",\"first_name\":\"Kyle\"},{\"email\":{\"wid\":\"490a4116691301991b3fceffec01590f\",\"address\":\"marah.cepeda1@concentrix.com\"},\"last_name\":\"Aguilera\",\"first_name\":\"Marah\"},{\"email\":{\"wid\":\"c1b956ff42f5015384dadf4b111aa19a\",\"address\":\"glen.fortunado@concentrix.com\"},\"last_name\":\"Fortunado\",\"first_name\":\"Paris Glenn\"},{\"email\":{\"wid\":\"a3298acd7dc80120f568103f9b17df2d\",\"address\":\"stephanieanne.mariano@concentrix.com\"},\"last_name\":\"Mariano - Navera\",\"first_name\":\"Stephanie Anne\"}],\"requisition_type\":null,\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":null,\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"722\",\"campaign_id\":\"21857\",\"campaign_title\":\"Advisor I, Customer Service R1667878\",\"campaign_type\":\"job_application\",\"job_title\":\"Talent Connect - Shaw 2026\",\"street\":\"PHL Mandaluyong City - Shaw 2\",\"address\":\"PHL Mandaluyong City - Shaw 2\",\"city\":\"Mandaluyong\",\"state\":\"National Capital Region\",\"postal_code\":\"1550\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><h2>\u00a0\u00a0<\/h2><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p><b>#LI-DNI<\/b><\/p><p><\/p>\",\"ats_external_id\":\"R1667878\",\"location\":\"Mandaluyong, National Capital Region\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-12T20:49:36.010+08:00\",\"created_at\":\"2025-12-19T02:31:16.105+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTg1Nw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Mandaluyong-City---Shaw\/Talent-Connect---Shaw-2026_R1667878\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"language\":[],\"location\":{\"city\":\"Mandaluyong\",\"state\":\"National Capital Region\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"1550\",\"primary_location\":{\"id\":\"PH-MAN-SHAWB-Y0\",\"wid\":\"b67da9176e3d1062f9e35bf1c631c1ff\",\"descriptor\":\"PHL Mandaluyong City - Shaw 2\"}},\"languages\":null,\"recruiter\":{\"email\":{\"wid\":\"d53a20d4b42c10103a333a5cd5f90002\",\"address\":\"annlorrane.lacquen@concentrix.com\"},\"last_name\":\"Lacquen\",\"first_name\":\"Ann Lorrane\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"}],\"recruiters\":[{\"id\":\"102935259\",\"wid\":\"0e9f49a2f18a101793beabb5f00d0000\",\"descriptor\":\"Dianica Yapo (102935259)\"},{\"id\":\"103338917\",\"wid\":\"93e33e00d40d10189abd264b92c90000\",\"descriptor\":\"Ken Gio Bautista (103338917)\"},{\"id\":\"182331\",\"wid\":\"9f196ba80a8701c5e90edbb905194f67\",\"descriptor\":\"Rochelle Lopez (182331)\"},{\"id\":\"102001101\",\"wid\":\"caee893f0ff10103d8f2c7db99740000\",\"descriptor\":\"Robert Baluyot (102001101)\"},{\"id\":\"103187815\",\"wid\":\"b2b83d92eeaa1029d4061b43df1b0000\",\"descriptor\":\"Janella Franzine Vitug (103187815)\"},{\"id\":\"102357000\",\"wid\":\"6cb4db9d9751101dd2871940ac510000\",\"descriptor\":\"Kate Ann Almero (102357000)\"},{\"id\":\"101940974\",\"wid\":\"9c30a4b5b058010b650bd3f9cd840000\",\"descriptor\":\"Jessica May Dorias (101940974)\"},{\"id\":\"102328845\",\"wid\":\"1cc09ca25f2e101226ca49dc788d0000\",\"descriptor\":\"Su Lobita\u00f1a (102328845)\"},{\"id\":\"102994953\",\"wid\":\"6718e4453eb41023a24f2df3045d0000\",\"descriptor\":\"Ann Lorrane Lacquen (102994953)\"},{\"id\":\"102465352\",\"wid\":\"741493b2061f1032670d5e9175780000\",\"descriptor\":\"Rechelle Ann Flor (102465352)\"},{\"id\":\"101766362\",\"wid\":\"835f92ae91cb01d119bb875f411fb345\",\"descriptor\":\"Erika Raquel (101766362)\"},{\"id\":\"102049290\",\"wid\":\"8248618ae6861019c4d54b5e6da60000\",\"descriptor\":\"Camille Xena Carpio (102049290)\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC0570\",\"wid\":\"f9af6d7260980109b01f59fb4f0632e2\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-349684\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Mandaluyong-City---Shaw\/Talent-Connect---Shaw-2026_R1667878\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Mandaluyong-City---Shaw\/Talent-Connect---Shaw-2026_R1667878\/apply\",\"job_requisition_id\":\"R1667878\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"wid\":\"f602f18826e901d0db7c47aabd19b75d\",\"address\":\"jeff.visico@concentrix.com\"},\"last_name\":\"Visico\",\"first_name\":\"Jeff\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1667878\",\"wid\":\"7f2b13bf5763102c306597b40a8d0001\",\"descriptor\":\"R1667878 Talent Connect - Shaw 2026 (Evergreen) (Open)\"},\"recruiter_group\":[{\"email\":{\"wid\":\"d53a20d4b42c10103a333a5cd5f90002\",\"address\":\"annlorrane.lacquen@concentrix.com\"},\"last_name\":\"Lacquen\",\"first_name\":\"Ann Lorrane\"},{\"email\":{\"wid\":\"ac8edf43df2a1027b17f682770b50001\",\"address\":\"camillexena.carpio@concentrix.com\"},\"last_name\":\"Carpio\",\"first_name\":\"Camille Xena\"},{\"email\":{\"wid\":\"eec17c2e515f0107c719562aca3d0003\",\"address\":\"erika.sabuya@concentrix.com\"},\"last_name\":\"Raquel\",\"first_name\":\"Erika\"},{\"email\":{\"wid\":\"68ec5f5143191029df32a04362880005\",\"address\":\"janellafranzine.vitug@concentrix.com\"},\"last_name\":\"Vitug\",\"first_name\":\"Janella Franzine\"},{\"email\":{\"wid\":\"eb564db58494010b75aa45ae99a10001\",\"address\":\"jessicamay.dorias@concentrix.com\"},\"last_name\":\"Dorias\",\"first_name\":\"Jessica May\"},{\"email\":{\"wid\":\"f32cbe827ca1010fbcad817339fb0003\",\"address\":\"jewelshane.sibulan@concentrix.com\"},\"last_name\":\"Sibulan\",\"first_name\":\"Jewelshane\"},{\"email\":{\"wid\":\"8ae93a1d10c7101df09df481fe0a0004\",\"address\":\"kateann.almero@concentrix.com\"},\"last_name\":\"Almero\",\"first_name\":\"Kate Ann\"},{\"email\":{\"wid\":\"33ab2b9b70401018a817f341ffc80005\",\"address\":\"kengio.bautista@concentrix.com\"},\"last_name\":\"Bautista\",\"first_name\":\"Ken Gio\"},{\"email\":{\"wid\":\"d6ebf20db451103281ee4f2741a10003\",\"address\":\"rechelleann.flor@concentrix.com\"},\"last_name\":\"Flor\",\"first_name\":\"Rechelle Ann\"},{\"email\":{\"wid\":\"537522180a110103f131f165e4940003\",\"address\":\"roberto.baluyot@concentrix.com\"},\"last_name\":\"Baluyot\",\"first_name\":\"Robert\"},{\"email\":{\"wid\":\"0ace91a16816018bac67521bdd1b2fd4\",\"address\":\"rochelle.lopez@concentrix.com\"},\"last_name\":\"Lopez\",\"first_name\":\"Rochelle\"}],\"requisition_type\":null,\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":null,\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"723\",\"campaign_id\":\"21853\",\"campaign_title\":\"Advisor I, Customer Service R1667998\",\"campaign_type\":\"job_application\",\"job_title\":\"Megamall iRecruit Engage 2025\",\"street\":\"PHL Mandaluyong City - Megamall\",\"address\":\"PHL Mandaluyong City - Megamall\",\"city\":\"Mandaluyong City\",\"state\":\"National Capital Region\",\"postal_code\":\"1550\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><h2>\u00a0\u00a0\u00a0<\/h2><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p>#LI-DNI<\/p>\",\"ats_external_id\":\"R1667998\",\"location\":\"Mandaluyong City, National Capital Region\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-12T20:49:35.601+08:00\",\"created_at\":\"2025-12-19T02:31:15.695+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTg1Mw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Mandaluyong-City---Megamall\/Megamall-iRecruit-Engage-2025_R1667998\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"CLOSED\",\"wid\":\"8ce1be24e0e743929d9ae78aa55bad04\",\"descriptor\":\"Closed\"},\"language\":[],\"location\":{\"city\":\"Mandaluyong City\",\"state\":\"National Capital Region\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"1550\",\"primary_location\":{\"id\":\"PH-MAN-MEGAC-Y0\",\"wid\":\"b67da9176e3d1062f9e3e8033b4bc2e6\",\"descriptor\":\"PHL Mandaluyong City - 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Navera\",\"first_name\":\"Stephanie Anne\"}],\"requisition_type\":null,\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":null,\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"724\",\"campaign_id\":\"21851\",\"campaign_title\":\"Advisor I, Customer Service R1556698\",\"campaign_type\":\"job_application\",\"job_title\":\"BAGUIO ARP TALKPUSH 2025\",\"street\":\"PHL Baguio City\",\"address\":\"PHL Baguio City\",\"city\":\"Cagayan de Oro\",\"state\":\"Benguet\",\"postal_code\":\"9000\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p>#LI-DNI<\/p>\",\"ats_external_id\":\"R1556698\",\"location\":\"Cagayan de Oro, Benguet\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-12T20:49:29.036+08:00\",\"created_at\":\"2025-12-19T02:31:14.882+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTg1MQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Baguio-City\/BAGUIO-ARP-TALKPUSH-2025_R1556698\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"CLOSED\",\"wid\":\"8ce1be24e0e743929d9ae78aa55bad04\",\"descriptor\":\"Closed\"},\"language\":[],\"location\":{\"city\":\"Cagayan de Oro\",\"state\":\"Benguet\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"9000\",\"primary_location\":{\"id\":\"JP_PHL_Baguio_City\",\"wid\":\"740544c0a47f018a8185ea781f118859\",\"descriptor\":\"PHL Baguio City\"}},\"languages\":null,\"recruiter\":{\"email\":{\"wid\":\"8df8e12b90ef012f3867bd87510636fb\",\"address\":\"kristineanne.dioquino@concentrix.com\"},\"last_name\":\"Dioquino\",\"first_name\":\"Anne\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC0570\",\"wid\":\"f9af6d7260980109b01f59fb4f0632e2\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-287727\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Baguio-City\/BAGUIO-ARP-TALKPUSH-2025_R1556698\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Baguio-City\/BAGUIO-ARP-TALKPUSH-2025_R1556698\/apply\",\"job_requisition_id\":\"R1556698\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"wid\":\"9f196ba80a8701298d3cef890719f9cb\",\"address\":\"maureen.adona@concentrix.com\"},\"last_name\":\"Abinan\",\"first_name\":\"Maureen\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1556698\",\"wid\":\"7d04ab264a9a100c0a03639b95310000\",\"descriptor\":\"R1556698 BAGUIO ARP TALKPUSH 2025 (Evergreen) (Closed)\"},\"recruiter_group\":[{\"email\":{\"wid\":\"8df8e12b90ef012f3867bd87510636fb\",\"address\":\"kristineanne.dioquino@concentrix.com\"},\"last_name\":\"Dioquino\",\"first_name\":\"Anne\"},{\"email\":{\"wid\":\"38f10b53a71e100be0a7559eb57f0001\",\"address\":\"jomardean.deguzman@concentrix.com\"},\"last_name\":\"De Guzman\",\"first_name\":\"Dean\"},{\"email\":{\"wid\":\"a0bc6331b589010e626e3364866c0006\",\"address\":\"krishnajhey.aggihao@concentrix.com\"},\"last_name\":\"Aggihao\",\"first_name\":\"Jhey\"},{\"email\":{\"wid\":\"7b03a56bb10c10214d7de196e6170003\",\"address\":\"reneofeljohn.millan@concentrix.com\"},\"last_name\":\"Millan\",\"first_name\":\"Renz\"},{\"email\":{\"wid\":\"8a4a0620ff50101770e7cc73dcb00002\",\"address\":\"traickasofia.sagum@concentrix.com\"},\"last_name\":\"Sagum\",\"first_name\":\"Traicka Sofia\"}],\"requisition_type\":null,\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":null,\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"725\",\"campaign_id\":\"21844\",\"campaign_title\":\"Advisor I, Customer Service R1667095\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Advisor - Davao Events 2026\",\"street\":\"PHL Davao\",\"address\":\"PHL Davao\",\"city\":\"Davao\",\"state\":\"Davao del Sur\",\"postal_code\":\"9000\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p><\/p><p>\u2022 <span> <u><span>#WAH #WAHJobs also available <\/span><\/u><\/span><\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><h2>\u00a0\u00a0\u00a0\u00a0<\/h2><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p>#LI-DNI<\/p>\",\"ats_external_id\":\"R1667095\",\"location\":\"Davao, Davao del Sur\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-12T20:42:03.770+08:00\",\"created_at\":\"2025-12-19T02:31:11.353+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTg0NA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Davao\/Customer-Service-Advisor---Davao-Events-2026_R1667095\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"language\":[],\"location\":{\"city\":\"Davao\",\"state\":\"Davao del Sur\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"9000\",\"primary_location\":{\"id\":\"JP_PHL_Davao\",\"wid\":\"740544c0a47f019c771ef0781f119c59\",\"descriptor\":\"PHL Davao\"}},\"languages\":null,\"recruiter\":{\"email\":{\"wid\":\"acd964ad6d47101bd02ad5eb88a20003\",\"address\":\"alexiakaye.racho@concentrix.com\"},\"last_name\":\"Racho\",\"first_name\":\"Alexia Kaye\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"}],\"recruiters\":[{\"id\":\"102056910\",\"wid\":\"3d9c3605f864101b9a2957c3eb2e0000\",\"descriptor\":\"Alexia Kaye Racho (102056910)\"},{\"id\":\"103037200\",\"wid\":\"f2fb8d5d8a9d1018591be72240340000\",\"descriptor\":\"Thealine Licay (103037200)\"},{\"id\":\"101785499\",\"wid\":\"f78796fec87401031499190b3d06e1d9\",\"descriptor\":\"Wynritz Malabanan (101785499)\"},{\"id\":\"101880455\",\"wid\":\"a9b25c1ce7900165b6cd6b74a50c23a5\",\"descriptor\":\"Ligaya Sabularse (101880455)\"},{\"id\":\"100866071\",\"wid\":\"60219339f7a01064a5ba159b2f5d66e3\",\"descriptor\":\"Kriza Ramos (100866071)\"},{\"id\":\"103361411\",\"wid\":\"3dc9b3223de6101f67b1acca8e440000\",\"descriptor\":\"Ty Abad (103361411)\"},{\"id\":\"102127379\",\"wid\":\"54a372c4e32a1017794bcae884f30000\",\"descriptor\":\"Harold John Cuevas (102127379)\"},{\"id\":\"102938101\",\"wid\":\"f443fe6601d71004fe536824454f0000\",\"descriptor\":\"Clarence Jessica Marie Embrado (102938101)\"},{\"id\":\"103349664\",\"wid\":\"cd37ff6c6459101bbaa2337701d10000\",\"descriptor\":\"Trisha Jean Escalante (103349664)\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC0570\",\"wid\":\"f9af6d7260980109b01f59fb4f0632e2\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-349721\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Davao\/Customer-Service-Advisor---Davao-Events-2026_R1667095\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Davao\/Customer-Service-Advisor---Davao-Events-2026_R1667095\/apply\",\"job_requisition_id\":\"R1667095\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"wid\":\"4047322fd58101da9c4ee7f3111ad2aa\",\"address\":\"ronnalyn.tulibao@concentrix.com\"},\"last_name\":\"Baltazar\",\"first_name\":\"Ronna\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1667095\",\"wid\":\"72284790795c102b8ff197fb628f0000\",\"descriptor\":\"R1667095 Customer Service Advisor - Davao Events 2026 (Evergreen) (Open)\"},\"recruiter_group\":[{\"email\":{\"wid\":\"acd964ad6d47101bd02ad5eb88a20003\",\"address\":\"alexiakaye.racho@concentrix.com\"},\"last_name\":\"Racho\",\"first_name\":\"Alexia Kaye\"},{\"email\":{\"wid\":\"853d35ea8a7f10053a3314a1bbd20003\",\"address\":\"clarencejessicamarie.embrado@concentrix.com\"},\"last_name\":\"Embrado\",\"first_name\":\"Clarence Jessica Marie\"},{\"email\":{\"wid\":\"324f2e4671f9101b2cef005ff1880003\",\"address\":\"dessa.vinculado@concentrix.com\"},\"last_name\":\"Vinculado\",\"first_name\":\"Dessa\"},{\"email\":{\"wid\":\"ded9409e69aa10178a96dd174bfb0000\",\"address\":\"haroldjohn.cuevas@concentrix.com\"},\"last_name\":\"Cuevas\",\"first_name\":\"Harold John\"},{\"email\":{\"wid\":\"a0110188632201bf6e41f5c37a088418\",\"address\":\"kriza.ramos@concentrix.com\"},\"last_name\":\"Ramos\",\"first_name\":\"Kriza\"},{\"email\":{\"wid\":\"f17b87484000101890d6f2964aad0003\",\"address\":\"thealine.licay@concentrix.com\"},\"last_name\":\"Licay\",\"first_name\":\"Thealine\"},{\"email\":{\"wid\":\"84c8ab3915af015c5f7bb6267006b4a6\",\"address\":\"wynritz.malabanan@concentrix.com\"},\"last_name\":\"Malabanan\",\"first_name\":\"Wynritz\"}],\"requisition_type\":null,\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":null,\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"726\",\"campaign_id\":\"21843\",\"campaign_title\":\"Advisor I, Customer Service R1667984\",\"campaign_type\":\"job_application\",\"job_title\":\"Makati iRecruit Engage 2025\",\"street\":\"PHL Makati City\",\"address\":\"PHL Makati City\",\"city\":\"Davao\",\"state\":\"National Capital Region\",\"postal_code\":\"9000\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0<\/h2><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0<\/h2><p>\u2022 High school diploma with three to six months of relevant experience preferred<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0<\/h2><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge.\u00a0 Works with close supervision and clearly defined procedures.\u00a0 Starting to demonstrate familiarity with client terminology, operating standards and procedures.\u00a0 Starter without sustained metric performance levels.<\/p><p><\/p><h2><b>Disclaimer\u00a0\u00a0 <\/b><\/h2><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p><p><\/p><p>Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.<\/p><p><\/p><p>#LI-DNI<\/p>\",\"ats_external_id\":\"R1667984\",\"location\":\"Davao, National Capital 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This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><p>#WAH jobs also available.<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><p><\/p><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. 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This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><p><\/p><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. 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12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":null,\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"729\",\"campaign_id\":\"21839\",\"campaign_title\":\"Advisor I, Customer Service R1667867\",\"campaign_type\":\"job_application\",\"job_title\":\"Talent Connect - Davao 2026\",\"street\":\"PHL Davao\",\"address\":\"PHL Davao\",\"city\":\"Davao\",\"state\":\"Davao del Sur\",\"postal_code\":\"9000\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><p><\/p><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p>#LI-DNI<\/p>\",\"ats_external_id\":\"R1667867\",\"location\":\"Davao, Davao del Sur\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-12T20:42:09.457+08:00\",\"created_at\":\"2025-12-19T02:31:10.933+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTgzOQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Davao\/Talent-Connect---Davao-2026_R1667867\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"language\":[],\"location\":{\"city\":\"Davao\",\"state\":\"Davao del Sur\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"9000\",\"primary_location\":{\"id\":\"JP_PHL_Davao\",\"wid\":\"740544c0a47f019c771ef0781f119c59\",\"descriptor\":\"PHL Davao\"}},\"languages\":null,\"recruiter\":{\"email\":{\"wid\":\"acd964ad6d47101bd02ad5eb88a20003\",\"address\":\"alexiakaye.racho@concentrix.com\"},\"last_name\":\"Racho\",\"first_name\":\"Alexia Kaye\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"}],\"recruiters\":[{\"id\":\"102056910\",\"wid\":\"3d9c3605f864101b9a2957c3eb2e0000\",\"descriptor\":\"Alexia Kaye Racho (102056910)\"},{\"id\":\"103037200\",\"wid\":\"f2fb8d5d8a9d1018591be72240340000\",\"descriptor\":\"Thealine Licay (103037200)\"},{\"id\":\"101785499\",\"wid\":\"f78796fec87401031499190b3d06e1d9\",\"descriptor\":\"Wynritz Malabanan (101785499)\"},{\"id\":\"101444627\",\"wid\":\"1a9f5ff7b58201d024c89695d7214050\",\"descriptor\":\"Jove Ladera (101444627)\"},{\"id\":\"103361411\",\"wid\":\"3dc9b3223de6101f67b1acca8e440000\",\"descriptor\":\"Ty Abad (103361411)\"},{\"id\":\"102127379\",\"wid\":\"54a372c4e32a1017794bcae884f30000\",\"descriptor\":\"Harold John Cuevas (102127379)\"},{\"id\":\"102938101\",\"wid\":\"f443fe6601d71004fe536824454f0000\",\"descriptor\":\"Clarence Jessica Marie Embrado (102938101)\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC0570\",\"wid\":\"f9af6d7260980109b01f59fb4f0632e2\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-349731\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Davao\/Talent-Connect---Davao-2026_R1667867\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Davao\/Talent-Connect---Davao-2026_R1667867\/apply\",\"job_requisition_id\":\"R1667867\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"wid\":\"4047322fd58101da9c4ee7f3111ad2aa\",\"address\":\"ronnalyn.tulibao@concentrix.com\"},\"last_name\":\"Baltazar\",\"first_name\":\"Ronna\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1667867\",\"wid\":\"6df082c351b5102c2f09852ad1240000\",\"descriptor\":\"R1667867 Talent Connect - Davao 2026 (Evergreen) (Open)\"},\"recruiter_group\":[{\"email\":{\"wid\":\"acd964ad6d47101bd02ad5eb88a20003\",\"address\":\"alexiakaye.racho@concentrix.com\"},\"last_name\":\"Racho\",\"first_name\":\"Alexia Kaye\"},{\"email\":{\"wid\":\"a3639e54ee9c102aa560a78ab4470002\",\"address\":\"camelshyane.cabras@concentrix.com\"},\"last_name\":\"Cabras\",\"first_name\":\"Camel Shyane\"},{\"email\":{\"wid\":\"853d35ea8a7f10053a3314a1bbd20003\",\"address\":\"clarencejessicamarie.embrado@concentrix.com\"},\"last_name\":\"Embrado\",\"first_name\":\"Clarence Jessica Marie\"},{\"email\":{\"wid\":\"324f2e4671f9101b2cef005ff1880003\",\"address\":\"dessa.vinculado@concentrix.com\"},\"last_name\":\"Vinculado\",\"first_name\":\"Dessa\"},{\"email\":{\"wid\":\"ded9409e69aa10178a96dd174bfb0000\",\"address\":\"haroldjohn.cuevas@concentrix.com\"},\"last_name\":\"Cuevas\",\"first_name\":\"Harold John\"},{\"email\":{\"wid\":\"07f5b7148aed01b47900f500d126384e\",\"address\":\"jovelyn.ladera@concentrix.com\"},\"last_name\":\"Ladera\",\"first_name\":\"Jove\"},{\"email\":{\"wid\":\"3865dc25cce21026389763e297b50003\",\"address\":\"kurtjaniel.bancale@concentrix.com\"},\"last_name\":\"Bancale\",\"first_name\":\"Kurt Janiel\"},{\"email\":{\"wid\":\"f17b87484000101890d6f2964aad0003\",\"address\":\"thealine.licay@concentrix.com\"},\"last_name\":\"Licay\",\"first_name\":\"Thealine\"},{\"email\":{\"wid\":\"84c8ab3915af015c5f7bb6267006b4a6\",\"address\":\"wynritz.malabanan@concentrix.com\"},\"last_name\":\"Malabanan\",\"first_name\":\"Wynritz\"}],\"requisition_type\":null,\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":null,\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"730\",\"campaign_id\":\"21835\",\"campaign_title\":\"Advisor I, Customer Service R1667871\",\"campaign_type\":\"job_application\",\"job_title\":\"Talent Connect - One Makati 2026\",\"street\":\"PHL Makati City\",\"address\":\"PHL Makati City\",\"city\":\"Davao\",\"state\":\"National Capital Region\",\"postal_code\":\"9000\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><h2>\u00a0\u00a0\u00a0<\/h2><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p>#LI-DNI<\/p>\",\"ats_external_id\":\"R1667871\",\"location\":\"Davao, National Capital Region\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-12T20:48:56.599+08:00\",\"created_at\":\"2025-12-19T02:31:10.796+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTgzNQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Makati-City\/Talent-Connect---One-Makati-2026_R1667871\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"language\":[],\"location\":{\"city\":\"Davao\",\"state\":\"National Capital Region\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"9000\",\"primary_location\":{\"id\":\"JP_PHL_Makati_City\",\"wid\":\"740544c0a47f01fb76ecf1781f11a159\",\"descriptor\":\"PHL Makati City\"}},\"languages\":null,\"recruiter\":{\"email\":{\"wid\":\"1c01024d9ded104f4f368810ff600003\",\"address\":\"alvinjohn.talens@concentrix.com\"},\"last_name\":\"Talens\",\"first_name\":\"Alvin John\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"},{\"id\":\"CF Finance and Accounting Operations\",\"wid\":\"0227dc387a09014d71e524f0f465033c\",\"descriptor\":\"Finance and Accounting Operations\"}],\"recruiters\":[{\"id\":\"102935259\",\"wid\":\"0e9f49a2f18a101793beabb5f00d0000\",\"descriptor\":\"Dianica Yapo (102935259)\"},{\"id\":\"101954581\",\"wid\":\"a0db739d3b360111daca488bbc760000\",\"descriptor\":\"Hazel Joy Jambaro (101954581)\"},{\"id\":\"103338917\",\"wid\":\"93e33e00d40d10189abd264b92c90000\",\"descriptor\":\"Ken Gio Bautista (103338917)\"},{\"id\":\"182331\",\"wid\":\"9f196ba80a8701c5e90edbb905194f67\",\"descriptor\":\"Rochelle Lopez (182331)\"},{\"id\":\"101949545\",\"wid\":\"efcc56d31caa010ed7f699ca39700000\",\"descriptor\":\"Jasmine Nicole Abing (101949545)\"},{\"id\":\"102001101\",\"wid\":\"caee893f0ff10103d8f2c7db99740000\",\"descriptor\":\"Robert Baluyot (102001101)\"},{\"id\":\"103308043\",\"wid\":\"c5958d2b0a39100fa88e2680188c0000\",\"descriptor\":\"Bess Francisco (103308043)\"},{\"id\":\"102165145\",\"wid\":\"0e0ea733c2ac100c448678af09f90000\",\"descriptor\":\"Sherry Ann Tayum (102165145)\"},{\"id\":\"101213059\",\"wid\":\"ed16e015daa401a27933ca9836453579\",\"descriptor\":\"OJ Sandoval (101213059)\"},{\"id\":\"101969850\",\"wid\":\"56291c7bdb230118e9873dbc71420000\",\"descriptor\":\"Lealand Vasquez (101969850)\"},{\"id\":\"102828331\",\"wid\":\"cfdc408017ea104f35e559c03e7c0000\",\"descriptor\":\"Alvin John Talens (102828331)\"},{\"id\":\"101940974\",\"wid\":\"9c30a4b5b058010b650bd3f9cd840000\",\"descriptor\":\"Jessica May Dorias (101940974)\"},{\"id\":\"103126544\",\"wid\":\"fd539cfe614d1012bddc191abf320000\",\"descriptor\":\"Juvelyn Altisin (103126544)\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC0570\",\"wid\":\"f9af6d7260980109b01f59fb4f0632e2\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-349473\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Makati-City\/Talent-Connect---One-Makati-2026_R1667871\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Makati-City\/Talent-Connect---One-Makati-2026_R1667871\/apply\",\"job_requisition_id\":\"R1667871\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"wid\":\"9f196ba80a8701298d3cef890719f9cb\",\"address\":\"maureen.adona@concentrix.com\"},\"last_name\":\"Abinan\",\"first_name\":\"Maureen\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1667871\",\"wid\":\"72284790795c102c2f6b089a17b20000\",\"descriptor\":\"R1667871 Talent Connect - One Makati 2026 (Evergreen) (Open)\"},\"recruiter_group\":[{\"email\":{\"wid\":\"1c01024d9ded104f4f368810ff600003\",\"address\":\"alvinjohn.talens@concentrix.com\"},\"last_name\":\"Talens\",\"first_name\":\"Alvin John\"},{\"email\":{\"wid\":\"6cac2319d09610346b6bbc7e2b040003\",\"address\":\"andreaelizabeth.densing@concentrix.com\"},\"last_name\":\"Densing\",\"first_name\":\"Andrea Elizabeth\"},{\"email\":{\"wid\":\"eec17c2e515f0107c719562aca3d0003\",\"address\":\"erika.sabuya@concentrix.com\"},\"last_name\":\"Raquel\",\"first_name\":\"Erika\"},{\"email\":{\"wid\":\"07d5105fd17301120e8bf63c9ffc0001\",\"address\":\"hazeljoy.jambaro@concentrix.com\"},\"last_name\":\"Jambaro\",\"first_name\":\"Hazel Joy\"},{\"email\":{\"wid\":\"e69227feb69701100a8fd1c6a0d30003\",\"address\":\"jasminenicole.abing@concentrix.com\"},\"last_name\":\"Abing\",\"first_name\":\"Jasmine Nicole\"},{\"email\":{\"wid\":\"eb564db58494010b75aa45ae99a10001\",\"address\":\"jessicamay.dorias@concentrix.com\"},\"last_name\":\"Dorias\",\"first_name\":\"Jessica May\"},{\"email\":{\"wid\":\"486015ab545d1012cd1d1e3ff7400003\",\"address\":\"juvelyn.altisin@concentrix.com\"},\"last_name\":\"Altisin\",\"first_name\":\"Juvelyn\"},{\"email\":{\"wid\":\"33ab2b9b70401018a817f341ffc80005\",\"address\":\"kengio.bautista@concentrix.com\"},\"last_name\":\"Bautista\",\"first_name\":\"Ken Gio\"},{\"email\":{\"wid\":\"d778f2bc26f001040b5b909295df0001\",\"address\":\"maryleslie.perez@concentrix.com\"},\"last_name\":\"Perez\",\"first_name\":\"Leslie\"},{\"email\":{\"wid\":\"f0e21f714a55011b91a94710dc690005\",\"address\":\"oj.sandoval@concentrix.com\"},\"last_name\":\"Sandoval\",\"first_name\":\"OJ\"},{\"email\":{\"wid\":\"5affe56408a1104c08e9a40eaf090004\",\"address\":\"philipjhon.bayaborda@concentrix.com\"},\"last_name\":\"Bayaborda\",\"first_name\":\"PJ\"},{\"email\":{\"wid\":\"537522180a110103f131f165e4940003\",\"address\":\"roberto.baluyot@concentrix.com\"},\"last_name\":\"Baluyot\",\"first_name\":\"Robert\"},{\"email\":{\"wid\":\"0ace91a16816018bac67521bdd1b2fd4\",\"address\":\"rochelle.lopez@concentrix.com\"},\"last_name\":\"Lopez\",\"first_name\":\"Rochelle\"},{\"email\":{\"wid\":\"ad688187bad7100c565b912c9dd50001\",\"address\":\"sherryann.tayum@concentrix.com\"},\"last_name\":\"Tayum\",\"first_name\":\"Sherry Ann\"}],\"requisition_type\":null,\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":null,\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"731\",\"campaign_id\":\"21834\",\"campaign_title\":\"Advisor I, Customer Service R1667168\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Advisor - Cyberwest 2026\",\"street\":\"PHL Quezon City\",\"address\":\"PHL Quezon City\",\"city\":\"Pasig City\",\"state\":\"National Capital Region\",\"postal_code\":\"9000\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><h2>\u00a0\u00a0\u00a0\u00a0<\/h2><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p>#LI-DNI<\/p>\",\"ats_external_id\":\"R1667168\",\"location\":\"Pasig City, National Capital Region\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-12T20:48:54.169+08:00\",\"created_at\":\"2025-12-19T02:31:10.765+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTgzNA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City\/Customer-Service-Advisor---Cyberwest-2026_R1667168\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact 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This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><h2>\u00a0\u00a0\u00a0\u00a0<\/h2><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p>#LI-DNI<\/p><p><\/p>\",\"ats_external_id\":\"R1666261\",\"location\":\"Davao, National Capital Region\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-12T20:48:54.139+08:00\",\"created_at\":\"2025-12-19T02:31:10.548+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTgzMw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Muntinlupa-City\/Customer-Service-Advisor---Alabang-XTRA-2026_R1666261\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"language\":[],\"location\":{\"city\":\"Davao\",\"state\":\"National Capital Region\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"9000\",\"primary_location\":{\"id\":\"JP_PHL_Muntinlupa_City\",\"wid\":\"740544c0a47f010cf969f5781f11a659\",\"descriptor\":\"PHL Muntinlupa City\"}},\"languages\":null,\"recruiter\":{\"email\":{\"wid\":\"8e81e72f17481001bf1003b9cb290000\",\"address\":\"chrisbenedict.cartel@concentrix.com\"},\"last_name\":\"Cartel\",\"first_name\":\"Chris Benedict\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"}],\"recruiters\":[{\"id\":\"103134300\",\"wid\":\"43c96e6158dd10175eb6e4fb33e30000\",\"descriptor\":\"Traicka Sofia Sagum (103134300)\"},{\"id\":\"100645281\",\"wid\":\"60219339f7a01064a59410810196b7d0\",\"descriptor\":\"Myrna Garcia (100645281)\"},{\"id\":\"102083409\",\"wid\":\"b02da584014810076184bde2d6c70000\",\"descriptor\":\"Ma. 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This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><p><\/p><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p>#LI-DNI<\/p>\",\"ats_external_id\":\"R1682927\",\"location\":\"Cagayan de Oro, National Capital Region\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-12T20:48:31.746+08:00\",\"created_at\":\"2025-12-19T02:31:10.198+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTgzMg?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Bonifacio-Global-City-Taguig\/TAGUIG-ARP-TALKPUSH-2026_R1682927\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact 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12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":null,\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"734\",\"campaign_id\":\"21829\",\"campaign_title\":\"Advisor I, Customer Service R1559112\",\"campaign_type\":\"job_application\",\"job_title\":\"BP San Lazaro 2025\",\"street\":\"PHL Manila - San Lazaro Tourism & Business Park Vertex One Bldg\",\"address\":\"PHL Manila - San Lazaro Tourism & Business Park Vertex One Bldg\",\"city\":\"Santa Cruz\",\"state\":\"National Capital 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This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><h2>\u00a0\u00a0\u00a0\u00a0<\/h2><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p>#LI-DNI<\/p>\",\"ats_external_id\":\"R1559112\",\"location\":\"Santa Cruz, National Capital Region\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-12T20:48:45.441+08:00\",\"created_at\":\"2025-12-19T02:31:10.151+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTgyOQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Manila---San-Lazaro\/BP-San-Lazaro-2025_R1559112-21\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"CLOSED\",\"wid\":\"8ce1be24e0e743929d9ae78aa55bad04\",\"descriptor\":\"Closed\"},\"language\":[],\"location\":{\"city\":\"Santa Cruz\",\"state\":\"National Capital Region\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"1014\",\"primary_location\":{\"id\":\"PH-STA-YUSEC-Y0\",\"wid\":\"b67da9176e3d1062f9e3b8c39adec293\",\"descriptor\":\"PHL Manila - San Lazaro Tourism & Business Park Vertex One Bldg\"}},\"languages\":null,\"recruiter\":{\"email\":{\"wid\":\"cedaf55a382b0179fe6dceb9ab0bf6b7\",\"address\":\"cristineabigail.capon@concentrix.com\"},\"last_name\":\"Capon\",\"first_name\":\"Cristine Abigail\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC0570\",\"wid\":\"f9af6d7260980109b01f59fb4f0632e2\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-338354\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Manila---San-Lazaro\/BP-San-Lazaro-2025_R1559112-21\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Manila---San-Lazaro\/BP-San-Lazaro-2025_R1559112-21\/apply\",\"job_requisition_id\":\"R1559112\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"wid\":\"9486d7dfa08610184731e75d71c70001\",\"address\":\"renatochuck.mateo@concentrix.com\"},\"last_name\":\"Mateo\",\"first_name\":\"Chuck\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1559112\",\"wid\":\"6ca877860ad4100e2a280eb9831c0000\",\"descriptor\":\"R1559112 BP San Lazaro 2025 (Evergreen) (Closed)\"},\"recruiter_group\":[{\"email\":{\"wid\":\"cedaf55a382b0179fe6dceb9ab0bf6b7\",\"address\":\"cristineabigail.capon@concentrix.com\"},\"last_name\":\"Capon\",\"first_name\":\"Cristine Abigail\"},{\"email\":{\"wid\":\"38c2b44c45e101d4a868a49c9e0a7ecf\",\"address\":\"michaeljoseph.quinto@concentrix.com\"},\"last_name\":\"Quinto\",\"first_name\":\"Kyle\"},{\"email\":{\"wid\":\"75f444f94b400150321999bb0f1ab470\",\"address\":\"polijosef.inigo@concentrix.com\"},\"last_name\":\"Inigo\",\"first_name\":\"Polijosef\"},{\"email\":{\"wid\":\"a3298acd7dc80120f568103f9b17df2d\",\"address\":\"stephanieanne.mariano@concentrix.com\"},\"last_name\":\"Mariano - Navera\",\"first_name\":\"Stephanie Anne\"}],\"requisition_type\":null,\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":null,\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"735\",\"campaign_id\":\"21826\",\"campaign_title\":\"Advisor I, Customer Service R1665981\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Advisor - Homecoming - Shaw 2026\",\"street\":\"PHL Mandaluyong City - Shaw 2\",\"address\":\"PHL Mandaluyong City - Shaw 2\",\"city\":\"Mandaluyong\",\"state\":\"National Capital Region\",\"postal_code\":\"1550\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><h2>\u00a0\u00a0\u00a0<\/h2><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p><b>#LI-DNI<\/b><\/p>\",\"ats_external_id\":\"R1665981\",\"location\":\"Mandaluyong, National Capital Region\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-12T20:48:52.334+08:00\",\"created_at\":\"2025-12-19T02:31:09.796+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTgyNg?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Mandaluyong-City---Shaw\/Customer-Service-Advisor---Homecoming---Shaw-2026_R1665981\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"language\":[],\"location\":{\"city\":\"Mandaluyong\",\"state\":\"National Capital Region\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"1550\",\"primary_location\":{\"id\":\"PH-MAN-SHAWB-Y0\",\"wid\":\"b67da9176e3d1062f9e35bf1c631c1ff\",\"descriptor\":\"PHL Mandaluyong City - Shaw 2\"}},\"languages\":null,\"recruiter\":{\"email\":{\"wid\":\"8e81e72f17481001bf1003b9cb290000\",\"address\":\"chrisbenedict.cartel@concentrix.com\"},\"last_name\":\"Cartel\",\"first_name\":\"Chris Benedict\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"}],\"recruiters\":[{\"id\":\"101241012\",\"wid\":\"76e05b2ea2fc01b944fc8c6c0d62547e\",\"descriptor\":\"Caissey Del fonso (101241012)\"},{\"id\":\"102357000\",\"wid\":\"6cb4db9d9751101dd2871940ac510000\",\"descriptor\":\"Kate Ann Almero (102357000)\"},{\"id\":\"102070681\",\"wid\":\"fd856c041d671001a0ddb74c8cbc0000\",\"descriptor\":\"Chris Benedict Cartel (102070681)\"},{\"id\":\"102465352\",\"wid\":\"741493b2061f1032670d5e9175780000\",\"descriptor\":\"Rechelle Ann Flor (102465352)\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC0570\",\"wid\":\"f9af6d7260980109b01f59fb4f0632e2\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-349750\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Mandaluyong-City---Shaw\/Customer-Service-Advisor---Homecoming---Shaw-2026_R1665981\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Mandaluyong-City---Shaw\/Customer-Service-Advisor---Homecoming---Shaw-2026_R1665981\/apply\",\"job_requisition_id\":\"R1665981\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"wid\":\"b4e44fb98c63013120a742065f1c9239\",\"address\":\"jae.lombos@concentrix.com\"},\"last_name\":\"Lombos\",\"first_name\":\"Jae\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1665981\",\"wid\":\"72b6c19dbb0e102a1e44827649680000\",\"descriptor\":\"R1665981 Customer Service Advisor - Homecoming - Shaw 2026 (Evergreen) (Open)\"},\"recruiter_group\":[{\"email\":{\"wid\":\"8e81e72f17481001bf1003b9cb290000\",\"address\":\"chrisbenedict.cartel@concentrix.com\"},\"last_name\":\"Cartel\",\"first_name\":\"Chris Benedict\"},{\"email\":{\"wid\":\"8ae93a1d10c7101df09df481fe0a0004\",\"address\":\"kateann.almero@concentrix.com\"},\"last_name\":\"Almero\",\"first_name\":\"Kate Ann\"},{\"email\":{\"wid\":\"d6ebf20db451103281ee4f2741a10003\",\"address\":\"rechelleann.flor@concentrix.com\"},\"last_name\":\"Flor\",\"first_name\":\"Rechelle Ann\"}],\"requisition_type\":null,\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":null,\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"736\",\"campaign_id\":\"21825\",\"campaign_title\":\"Advisor I, Customer Service R1667153\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Advisor - Cebu IT Park 2026\",\"street\":\"PHL Cebu\",\"address\":\"PHL Cebu\",\"city\":\"CEBU\",\"state\":\"Cebu\",\"postal_code\":\"9000\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><p>#WAH jobs also available.<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><p><\/p><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p>#LI-DNI<\/p>\",\"ats_external_id\":\"R1667153\",\"location\":\"CEBU, Cebu\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-12T20:41:28.616+08:00\",\"created_at\":\"2025-12-19T02:31:09.755+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTgyNQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Cebu\/Customer-Service-Advisor---Cebu-IT-Park-2026_R1667153\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact 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This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><p><\/p><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. 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Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p><\/p><p>\u2022 Minimum of two years of college education. No prior call center experience is required<\/p><p><\/p><p>\u2022 Ability to think clearly and can explain simple issues effectively, both written and verbally<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><h2>\u00a0\u00a0<\/h2><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p><b>#LI-DNI<\/b><\/p>\",\"ats_external_id\":\"R1667864\",\"location\":\"CEBU, Cebu\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-12T20:41:51.278+08:00\",\"created_at\":\"2025-12-19T02:31:09.276+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTgyMg?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Cebu\/Talent-Connect----Cebu---JCentre-2026_R1667864\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"language\":[],\"location\":{\"city\":\"CEBU\",\"state\":\"Cebu\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"9000\",\"primary_location\":{\"id\":\"JP_PHL_Cebu\",\"wid\":\"740544c0a47f01bfd3cdec781f119259\",\"descriptor\":\"PHL Cebu\"}},\"languages\":null,\"recruiter\":{\"email\":{\"wid\":\"0bf7ff87388f01f4da7581a40e0bc8a6\",\"address\":\"anamae.escalicas@concentrix.com\"},\"last_name\":\"Escalicas\",\"first_name\":\"Ana Mae\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"},{\"id\":\"CF Finance and Accounting Operations\",\"wid\":\"0227dc387a09014d71e524f0f465033c\",\"descriptor\":\"Finance and Accounting Operations\"}],\"recruiters\":[{\"id\":\"101244807\",\"wid\":\"84ef38693cf301977ae513eb7529b605\",\"descriptor\":\"Khaye Perales (101244807)\"},{\"id\":\"101478782\",\"wid\":\"cf0bf17457300178358a4e080033ee7e\",\"descriptor\":\"Miguel Wilfredo Jovero (101478782)\"},{\"id\":\"101433622\",\"wid\":\"abe1d52b0bdc01596acc3664921ccc79\",\"descriptor\":\"Morielle Barquero (101433622)\"},{\"id\":\"101344505\",\"wid\":\"d68fbb48badb01a86a58ea2e031bd0a2\",\"descriptor\":\"Chenee Faye Osabel (101344505)\"},{\"id\":\"102896327\",\"wid\":\"1af7455ef1d910197d17f23d21b70000\",\"descriptor\":\"Erika Mae Pekit-pekit (102896327)\"},{\"id\":\"100707675\",\"wid\":\"60219339f7a01064a59fe7dd2c76ed47\",\"descriptor\":\"Blanch Villordon (100707675)\"},{\"id\":\"101262858\",\"wid\":\"e5c792084c3d01126e7ddbfc0e13ff70\",\"descriptor\":\"Nicole Ymas (101262858)\"},{\"id\":\"100790659\",\"wid\":\"60219339f7a01064a5ad0cb5a5742cde\",\"descriptor\":\"Angelique Rose Mangubat (100790659)\"},{\"id\":\"102032616\",\"wid\":\"a6c6b7ef2b420110ec4eb8d989da0000\",\"descriptor\":\"Marie Danielle Dela Cruz (102032616)\"},{\"id\":\"101826897\",\"wid\":\"2a3dc7769cc401eaf628aa827117c8a2\",\"descriptor\":\"Ron Babatuan (101826897)\"},{\"id\":\"101884156\",\"wid\":\"1c0b65732859010622818798420e89ba\",\"descriptor\":\"Katrina Dela Victoria (101884156)\"},{\"id\":\"101405079\",\"wid\":\"22bfa4b55eb101e49bbec9905f290b35\",\"descriptor\":\"Francis John Artes (101405079)\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC0570\",\"wid\":\"f9af6d7260980109b01f59fb4f0632e2\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-351099\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Cebu\/Talent-Connect----Cebu---JCentre-2026_R1667864\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Cebu\/Talent-Connect----Cebu---JCentre-2026_R1667864\/apply\",\"job_requisition_id\":\"R1667864\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"wid\":\"fddc845f4d941021b236f1ab3c040002\",\"address\":\"domz.ocale@concentrix.com\"},\"last_name\":\"Ocale\",\"first_name\":\"Domz\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1667864\",\"wid\":\"6df082c351b5102c2eca94e687a70001\",\"descriptor\":\"R1667864 Talent Connect  - 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This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><h2>\u00a0\u00a0\u00a0\u00a0<\/h2><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p><b>#LI-DNI<\/b><\/p>\",\"ats_external_id\":\"R1667980\",\"location\":\"Pasig City, National Capital Region\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-12T20:47:57.995+08:00\",\"created_at\":\"2025-12-19T02:31:09.228+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTgyMQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City\/Eton-iRecruit-Engage-2025_R1667980\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"CLOSED\",\"wid\":\"8ce1be24e0e743929d9ae78aa55bad04\",\"descriptor\":\"Closed\"},\"language\":[],\"location\":{\"city\":\"Pasig City\",\"state\":\"National Capital Region\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"9000\",\"primary_location\":{\"id\":\"JP_PHL_Quezon_City\",\"wid\":\"740544c0a47f013fcc82fa781f11ba59\",\"descriptor\":\"PHL Quezon City\"}},\"languages\":null,\"recruiter\":{\"email\":{\"wid\":\"75f444f94b40017a3206c431011adde9\",\"address\":\"al.pagulayan@concentrix.com\"},\"last_name\":\"Pagulayan\",\"first_name\":\"Al\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC0570\",\"wid\":\"f9af6d7260980109b01f59fb4f0632e2\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-340825\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City\/Eton-iRecruit-Engage-2025_R1667980\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City\/Eton-iRecruit-Engage-2025_R1667980\/apply\",\"job_requisition_id\":\"R1667980\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"wid\":\"9486d7dfa08610184731e75d71c70001\",\"address\":\"renatochuck.mateo@concentrix.com\"},\"last_name\":\"Mateo\",\"first_name\":\"Chuck\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1667980\",\"wid\":\"6df082c351b5102c4493edc6ab270000\",\"descriptor\":\"R1667980 Eton iRecruit Engage 2025 (Evergreen) (Closed)\"},\"recruiter_group\":[{\"email\":{\"wid\":\"75f444f94b40017a3206c431011adde9\",\"address\":\"al.pagulayan@concentrix.com\"},\"last_name\":\"Pagulayan\",\"first_name\":\"Al\"},{\"email\":{\"wid\":\"b7c480dff7af1010fdd05b55f6e40003\",\"address\":\"alyssamae.dadal@concentrix.com\"},\"last_name\":\"Dadal\",\"first_name\":\"Alyssa Mae\"},{\"email\":{\"wid\":\"81b1e2db4cd6018ed8223b4c6e3361c4\",\"address\":\"alyssamarie.reyes@concentrix.com\"},\"last_name\":\"Reyes\",\"first_name\":\"Alyssa Marie\"},{\"email\":{\"wid\":\"8e81e72f17481001bf1003b9cb290000\",\"address\":\"chrisbenedict.cartel@concentrix.com\"},\"last_name\":\"Cartel\",\"first_name\":\"Chris Benedict\"},{\"email\":{\"wid\":\"f6358e3b3d6d01637be92ac200192001\",\"address\":\"gerald.terceno@concentrix.com\"},\"last_name\":\"Terceno\",\"first_name\":\"Ged\"},{\"email\":{\"wid\":\"f602f18826e901d0db7c47aabd19b75d\",\"address\":\"jeff.visico@concentrix.com\"},\"last_name\":\"Visico\",\"first_name\":\"Jeff\"},{\"email\":{\"wid\":\"38c2b44c45e101d4a868a49c9e0a7ecf\",\"address\":\"michaeljoseph.quinto@concentrix.com\"},\"last_name\":\"Quinto\",\"first_name\":\"Kyle\"},{\"email\":{\"wid\":\"490a4116691301991b3fceffec01590f\",\"address\":\"marah.cepeda1@concentrix.com\"},\"last_name\":\"Aguilera\",\"first_name\":\"Marah\"},{\"email\":{\"wid\":\"c1b956ff42f5015384dadf4b111aa19a\",\"address\":\"glen.fortunado@concentrix.com\"},\"last_name\":\"Fortunado\",\"first_name\":\"Paris Glenn\"},{\"email\":{\"wid\":\"d864614e3c4b011d2a03d4414ab50005\",\"address\":\"raquel.atienza@concentrix.com\"},\"last_name\":\"Atienza\",\"first_name\":\"Raquel\"},{\"email\":{\"wid\":\"9f196ba80a87010fdcffd31808196904\",\"address\":\"roldan.bonifacio@concentrix.com\"},\"last_name\":\"Bonifacio\",\"first_name\":\"Roldan\"},{\"email\":{\"wid\":\"a3298acd7dc80120f568103f9b17df2d\",\"address\":\"stephanieanne.mariano@concentrix.com\"},\"last_name\":\"Mariano - Navera\",\"first_name\":\"Stephanie Anne\"}],\"requisition_type\":null,\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":null,\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"740\",\"campaign_id\":\"21817\",\"campaign_title\":\"Advisor I, Customer Service R1683236\",\"campaign_type\":\"job_application\",\"job_title\":\"BP Alabang 2026\",\"street\":\"PHL Muntinlupa - Alabang 2\",\"address\":\"PHL Muntinlupa - Alabang 2\",\"city\":\"City of Muntinlupa\",\"state\":\"National Capital Region\",\"postal_code\":\"1780\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><h2>\u00a0\u00a0\u00a0\u00a0<\/h2><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p>#LI-DNI<\/p>\",\"ats_external_id\":\"R1683236\",\"location\":\"City of Muntinlupa, National Capital Region\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-12T20:48:14.703+08:00\",\"created_at\":\"2025-12-19T02:31:09.147+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTgxNw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Muntinlupa---Alabang-2\/BP-Alabang-2026_R1683236\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"language\":[],\"location\":{\"city\":\"City of Muntinlupa\",\"state\":\"National Capital Region\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"1780\",\"primary_location\":{\"id\":\"PH-MUN-CYBER-Y1\",\"wid\":\"b67da9176e3d1062f9e3c40b3000c2a8\",\"descriptor\":\"PHL Muntinlupa - Alabang 2\"}},\"languages\":null,\"recruiter\":{\"email\":{\"wid\":\"e69227feb69701100a8fd1c6a0d30003\",\"address\":\"jasminenicole.abing@concentrix.com\"},\"last_name\":\"Abing\",\"first_name\":\"Jasmine Nicole\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"},{\"id\":\"CF Operations Reporting\",\"wid\":\"e839f21b1ce101e8ddd92884da06017b\",\"descriptor\":\"Operations Reporting\"}],\"recruiters\":[{\"id\":\"285475\",\"wid\":\"60219339f7a010647ac45f9d8fe42315\",\"descriptor\":\"Kyle Quinto (285475)\"},{\"id\":\"101014300\",\"wid\":\"166fa0eba09710101badc7590a174e37\",\"descriptor\":\"Lailanie Veloso (101014300)\"},{\"id\":\"101887500\",\"wid\":\"b21aad4d9b11017f73fb73b5cc0f0304\",\"descriptor\":\"Earl Dimaculangan (101887500)\"},{\"id\":\"103126544\",\"wid\":\"fd539cfe614d1012bddc191abf320000\",\"descriptor\":\"Juvelyn Altisin (103126544)\"},{\"id\":\"101949545\",\"wid\":\"efcc56d31caa010ed7f699ca39700000\",\"descriptor\":\"Jasmine Nicole Abing (101949545)\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC0570\",\"wid\":\"f9af6d7260980109b01f59fb4f0632e2\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-350565\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Muntinlupa---Alabang-2\/BP-Alabang-2026_R1683236\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Muntinlupa---Alabang-2\/BP-Alabang-2026_R1683236\/apply\",\"job_requisition_id\":\"R1683236\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"wid\":\"9486d7dfa08610184731e75d71c70001\",\"address\":\"renatochuck.mateo@concentrix.com\"},\"last_name\":\"Mateo\",\"first_name\":\"Chuck\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1683236\",\"wid\":\"6e29eaaf5197103b3267a097dc610001\",\"descriptor\":\"R1683236 BP Alabang 2026 (Evergreen) (Open)\"},\"recruiter_group\":[{\"email\":{\"wid\":\"e69227feb69701100a8fd1c6a0d30003\",\"address\":\"jasminenicole.abing@concentrix.com\"},\"last_name\":\"Abing\",\"first_name\":\"Jasmine Nicole\"},{\"email\":{\"wid\":\"aeab92e7fb7c0120fda50d44f0980007\",\"address\":\"joebert.francisco1@concentrix.com\"},\"last_name\":\"Francisco\",\"first_name\":\"Joebert\"},{\"email\":{\"wid\":\"486015ab545d1012cd1d1e3ff7400003\",\"address\":\"juvelyn.altisin@concentrix.com\"},\"last_name\":\"Altisin\",\"first_name\":\"Juvelyn\"},{\"email\":{\"wid\":\"38c2b44c45e101d4a868a49c9e0a7ecf\",\"address\":\"michaeljoseph.quinto@concentrix.com\"},\"last_name\":\"Quinto\",\"first_name\":\"Kyle\"},{\"email\":{\"wid\":\"3dad37467ab0010e8e26ae4d021a1203\",\"address\":\"lailanie.veloso@concentrix.com\"},\"last_name\":\"Veloso\",\"first_name\":\"Lailanie\"}],\"requisition_type\":null,\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":null,\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"741\",\"campaign_id\":\"21816\",\"campaign_title\":\"Advisor I, Customer Service R1667089\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Advisor - CDO Events 2026\",\"street\":\"PHL Cagayan de Oro - Trade St\",\"address\":\"PHL Cagayan de Oro - Trade St\",\"city\":\"Cagayan de Oro\",\"state\":\"Misamis Oriental\",\"postal_code\":\"9000\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><h2><\/h2><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p>#LI-DNI<\/p>\",\"ats_external_id\":\"R1667089\",\"location\":\"Cagayan de Oro, Misamis Oriental\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-12T20:41:14.115+08:00\",\"created_at\":\"2025-12-19T02:31:08.189+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTgxNg?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Cagayan-de-Oro---Trade-St\/Customer-Service-Advisor---CDO-Events-2026_R1667089\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"language\":[],\"location\":{\"city\":\"Cagayan de Oro\",\"state\":\"Misamis Oriental\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"9000\",\"primary_location\":{\"id\":\"PH-CAG-TRADE-00\",\"wid\":\"740544c0a47f0149bb9a4a781f11cc57\",\"descriptor\":\"PHL Cagayan de Oro - 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This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><p><\/p><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. 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This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><h2>\u00a0\u00a0\u00a0<\/h2><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p>#LI-DNI<\/p>\",\"ats_external_id\":\"R1593403\",\"location\":\"Quezon City, National Capital Region\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-12T20:47:51.889+08:00\",\"created_at\":\"2025-12-19T02:31:08.073+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTgxNA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City---Tera-Tower-1st-Floor\/Customer-Service-Advisor---PH-North-2025_R1593403\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact 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This position provides customer service support and resolution of non-routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to resolve customer issues that are non-standard\/unstructured and require some clarification or conceptual thinking<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain broad knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with six plus months of customer service experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to learn including strong problem solving skills<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with proficient attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Able to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><p>\u00a0\u00a0\u00a0\u00a0\u00a0<\/p><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job.\u00a0 They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job 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Navera\",\"first_name\":\"Stephanie Anne\"},{\"email\":{\"wid\":\"8a4a0620ff50101770e7cc73dcb00002\",\"address\":\"traickasofia.sagum@concentrix.com\"},\"last_name\":\"Sagum\",\"first_name\":\"Traicka Sofia\"},{\"email\":{\"wid\":\"9f196ba80a87010f0e80fa8b0719add6\",\"address\":\"walter.aliniabon@concentrix.com\"},\"last_name\":\"Aliniabon\",\"first_name\":\"Walter\"},{\"email\":{\"wid\":\"fea03cd57528102cea3f20068adc0001\",\"address\":\"justin.joaquin@concentrix.com\"},\"last_name\":\"Joaquin\",\"first_name\":\"Whax\"}],\"requisition_type\":null,\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_11\",\"wid\":\"0227dc387a0901268f38556fe1650a39\",\"descriptor\":\"Grade 11\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":null,\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"745\",\"campaign_id\":\"21811\",\"campaign_title\":\"Sr. SME, Operations R1537539\",\"campaign_type\":\"job_application\",\"job_title\":\"Sr. SME, Operations Actions\",\"street\":\"PHL Muntinlupa City\",\"address\":\"PHL Muntinlupa City\",\"city\":\"Davao\",\"state\":\"National Capital Region\",\"postal_code\":\"9000\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Sr. SME, Operations provides floor support, learning sessions, coaching & feedback to agents (Subject Matter Expert).\",\"long_description\":\"<h2><b>Essential Functions\/Core Responsibilities<\/b><\/h2><ul><li>Provide floor support, learning sessions, coaching &amp; feedback to agents (Subject Matter Expert).<\/li><li>Assists in driving metrics of the team<\/li><li>Monitor closure of service levels regularly.<\/li><li>Ensure prompt escalations to Team Captain.<\/li><li>Supervise team in the absence of the Team Captain.<\/li><li>Monitor performance and quality scores of team.<\/li><li>Take production calls as well as escalated calls.<\/li><\/ul><p><\/p><h2>Career Framework Role\u00a0<\/h2><p>Works autonomously within established procedures and practices; seeks guidance in the more complex aspects of the process (extensive latitude for independent judgment).\u00a0 Does not have any outstanding disciplinary, attendance or performance issues.\u00a0 Analyzes process-related problems and suggest possible solutions.\u00a0 Guides and trains junior team member and facilitates their work.\u00a0 Demonstrates mastery of required behaviors\/competencies such as the ability to teach\/coach other agents and\/or support the program by performing data analysis work.\u00a0 Client feedback must be favorable for progression to this level.\u00a0 Opportunity to progress here is dependent on business needs.\u00a0 Call handling tasks may be required as business needs dictate.<\/p><p>\u00a0\u00a0\u00a0<\/p><h2>Supplemental Geographical Information<\/h2><p>RECRUITER ENTER THE APPLICABLE LANGUAGE:<\/p><p>\u00a0\u00a0\u00a0<\/p><p>UNITED KINGDOM- EXCLUDE HIGH SCHOOL INFORMATION IN CANDIDATE PROFILE SECTION<\/p><p>\u00a0\u00a0\u00a0<\/p><p>PHILIPPINES\u00a0\u00a0<\/p><p>\u2022 Minimum of two years of college education with at least 12 to 18 months of call center experience\u00a0\u00a0<\/p><p>\u2022 Ability to think clearly and can explain complex issues effectively, both above average written and verbally<\/p><p>\u2022 Demonstrate product expertise<\/p><p>\u2022 Dependable with proficient attention to detail and ability to solve complex issues<\/p><p>\u2022 Can train others<\/p><p>\u00a0\u00a0\u00a0<\/p><p>INDIA\u00a0\u00a0<\/p><p>\u2022 Able to add value to the program by identifying improvement areas<\/p><p>\u2022 Ability to effectively communicate, both written and verbally<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy<\/p><p>\u2022 Clarify customer requirements; probe for and confirm understanding of requirements or problem<\/p><p>\u2022 Confirm customer understanding of the solution and provide additional customer education as needed<\/p><p>\u2022 Ability to learn including strong problem solving skills<\/p><p>\u2022 Demonstrate strong probing and problem solving skills<\/p><p>\u2022 Should be able to handle complex queries<\/p><p>\u2022 Should be able to resolve customer queries independently<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u00a0\u00a0<\/p><h2><b>Disclaimer\u00a0\u00a0 <\/b><\/h2><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p><p><\/p><p>Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.<\/p>\",\"ats_external_id\":\"R1537539\",\"location\":\"Davao, National Capital Region\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-12T20:47:51.856+08:00\",\"created_at\":\"2025-12-19T02:31:07.410+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTgxMQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Muntinlupa-City\/Sr-SME--Operations-Actions_R1537539\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"language\":[],\"location\":{\"city\":\"Davao\",\"state\":\"National Capital Region\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"9000\",\"primary_location\":{\"id\":\"JP_PHL_Muntinlupa_City\",\"wid\":\"740544c0a47f010cf969f5781f11a659\",\"descriptor\":\"PHL Muntinlupa City\"}},\"languages\":null,\"recruiter\":{\"email\":{\"wid\":\"108318ff201401ba7a51da75441f9eaf\",\"address\":\"chayannmarie.consemino@concentrix.com\"},\"last_name\":\"Consemino\",\"first_name\":\"Chayann Marie\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC0627\",\"wid\":\"f9af6d726098019bc874dffc4f06ade2\",\"descriptor\":\"Sr. SME, Operations\"},\"remote_type\":null,\"is_evergreen\":false,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-283841\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Muntinlupa-City\/Sr-SME--Operations-Actions_R1537539\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Muntinlupa-City\/Sr-SME--Operations-Actions_R1537539\/apply\",\"job_requisition_id\":\"R1537539\"}],\"organizations\":[{\"wid\":\"90551493117d010a13fa398c5e0ede12\",\"descriptor\":\"5153 - Ebay - EBAY_ALABANG\",\"reference_id\":\"EBAY_ALABANG\",\"custom_reference_id\":\"EBAY_ALABANG\"},{\"wid\":\"2cb41f46e83201cf21b63240a403131a\",\"descriptor\":\"W0ZDTH Ebay Alabang\",\"reference_id\":\"W0ZDTH\",\"custom_reference_id\":\"W0ZDTH\"}],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"wid\":\"b1d9926936a301ec8e41ebde99171b32\",\"address\":\"larah.stamaria@concentrix.com\"},\"last_name\":\"Sta Maria\",\"first_name\":\"Larah\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1537539\",\"wid\":\"68d00533b34c100587bf661248ae0000\",\"descriptor\":\"R1537539 Sr. SME, Operations Actions (Open)\"},\"recruiter_group\":[{\"email\":{\"wid\":\"108318ff201401ba7a51da75441f9eaf\",\"address\":\"chayannmarie.consemino@concentrix.com\"},\"last_name\":\"Consemino\",\"first_name\":\"Chayann Marie\"},{\"email\":{\"wid\":\"96b93e5431310116e341c7849e0b0001\",\"address\":\"christajoyamor.david@concentrix.com\"},\"last_name\":\"David\",\"first_name\":\"Christa Joy Amor\"},{\"email\":{\"wid\":\"1b450b52a96b01e852de361b2f0a1b48\",\"address\":\"kashayamicah.reyes@concentrix.com\"},\"last_name\":\"Reyes\",\"first_name\":\"Kash\"},{\"email\":{\"wid\":\"87b02d0ee496010f4e2a5c220d1aed1b\",\"address\":\"marialjay.dionson@concentrix.com\"},\"last_name\":\"Dionson\",\"first_name\":\"Marial Jay\"}],\"requisition_type\":null,\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_10\",\"wid\":\"0227dc387a09013940c6f923e165de36\",\"descriptor\":\"Grade 10\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":null,\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"746\",\"campaign_id\":\"21802\",\"campaign_title\":\"Advisor I, Customer Service R1683367\",\"campaign_type\":\"job_application\",\"job_title\":\"Bridgetowne\u00a0Customer Care Specialist iRecruit\u00a0Engage 2026\",\"street\":\"PHL Quezon City\",\"address\":\"PHL Quezon City\",\"city\":\"Pasig City\",\"state\":\"National Capital Region\",\"postal_code\":\"9000\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><h2>\u00a0\u00a0\u00a0<\/h2><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p><b>#LI-DNI<\/b><\/p>\",\"ats_external_id\":\"R1683367\",\"location\":\"Pasig City, National Capital Region\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-12T20:47:47.429+08:00\",\"created_at\":\"2025-12-19T02:31:03.773+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTgwMg?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City\/Bridgetowne-Customer-Care-Specialist-iRecruit-Engage-2026_R1683367\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact 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Jane\"}],\"requisition_type\":null,\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":null,\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"747\",\"campaign_id\":\"21798\",\"campaign_title\":\"Advisor I, Customer Service R1666268\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Advisor - Cebu XTRA 2026\",\"street\":\"PHL Cebu\",\"address\":\"PHL Cebu\",\"city\":\"CEBU\",\"state\":\"Cebu\",\"postal_code\":\"9000\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><h2>\u00a0\u00a0\u00a0\u00a0<\/h2><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p>#LI-DNI<\/p>\",\"ats_external_id\":\"R1666268\",\"location\":\"CEBU, Cebu\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-12T20:41:06.724+08:00\",\"created_at\":\"2025-12-19T02:31:03.466+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTc5OA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Cebu\/Customer-Service-Advisor---Cebu-XTRA-2026_R1666268-1\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact 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Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":null,\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"748\",\"campaign_id\":\"21791\",\"campaign_title\":\"Advisor I, Customer Service R1667145\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Advisor - Alabang 2026\",\"street\":\"PHL Muntinlupa City\",\"address\":\"PHL Muntinlupa City\",\"city\":\"Davao\",\"state\":\"National Capital Region\",\"postal_code\":\"9000\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><h2>\u00a0\u00a0\u00a0\u00a0<\/h2><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p><b>#LI-DNI<\/b><\/p>\",\"ats_external_id\":\"R1667145\",\"location\":\"Davao, National Capital Region\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-12T20:47:45.058+08:00\",\"created_at\":\"2025-12-19T02:31:02.906+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTc5MQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Muntinlupa-City\/Customer-Service-Advisor---Alabang-2026_R1667145\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact 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This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><h2>\u00a0\u00a0\u00a0\u00a0<\/h2><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. 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Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><h2>\u00a0\u00a0\u00a0\u00a0<\/h2><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p><b>#LI-DNI<\/b><\/p>\",\"ats_external_id\":\"R1555213\",\"location\":\"Davao\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-12T20:46:38.006+08:00\",\"created_at\":\"2025-12-19T02:31:02.392+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTc4Ng?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Makati-City\/BP-Evergreen-for-LUZON--2025_R1555213-39\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"CLOSED\",\"wid\":\"8ce1be24e0e743929d9ae78aa55bad04\",\"descriptor\":\"Closed\"},\"language\":[],\"location\":{\"city\":\"Davao\",\"state\":null,\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"9000\",\"primary_location\":{\"id\":\"JP_PHL_Makati_City\",\"wid\":\"740544c0a47f01fb76ecf1781f11a159\",\"descriptor\":\"PHL Makati City\"}},\"languages\":null,\"recruiter\":{\"email\":{\"wid\":\"0ace91a1681601033403095e0e1a2a5d\",\"address\":\"crispina.castino@concentrix.com\"},\"last_name\":\"Castino\",\"first_name\":\"Crispina\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC0570\",\"wid\":\"f9af6d7260980109b01f59fb4f0632e2\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-338430\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Makati-City\/BP-Evergreen-for-LUZON--2025_R1555213-39\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Makati-City\/BP-Evergreen-for-LUZON--2025_R1555213-39\/apply\",\"job_requisition_id\":\"R1555213\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"wid\":\"f6358e3b3d6d01637be92ac200192001\",\"address\":\"gerald.terceno@concentrix.com\"},\"last_name\":\"Terceno\",\"first_name\":\"Ged\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1555213\",\"wid\":\"63209f8658bb100a87ee98105a3d0001\",\"descriptor\":\"R1555213 BP Evergreen for LUZON  2025 (Evergreen) (Closed)\"},\"recruiter_group\":[{\"email\":{\"wid\":\"0ace91a1681601033403095e0e1a2a5d\",\"address\":\"crispina.castino@concentrix.com\"},\"last_name\":\"Castino\",\"first_name\":\"Crispina\"},{\"email\":{\"wid\":\"cedaf55a382b0179fe6dceb9ab0bf6b7\",\"address\":\"cristineabigail.capon@concentrix.com\"},\"last_name\":\"Capon\",\"first_name\":\"Cristine Abigail\"},{\"email\":{\"wid\":\"f74bef87fd1d01100b0367eecd310001\",\"address\":\"eminettekyle.reminajes@concentrix.com\"},\"last_name\":\"Reminajes - Velasquez\",\"first_name\":\"Eminette Kyle\"},{\"email\":{\"wid\":\"e69227feb69701100a8fd1c6a0d30003\",\"address\":\"jasminenicole.abing@concentrix.com\"},\"last_name\":\"Abing\",\"first_name\":\"Jasmine Nicole\"},{\"email\":{\"wid\":\"9f3650c225d60176947561a24316155f\",\"address\":\"jeamaemarie.daquiz@concentrix.com\"},\"last_name\":\"Daquiz\",\"first_name\":\"Jea Mae Marie\"},{\"email\":{\"wid\":\"486015ab545d1012cd1d1e3ff7400003\",\"address\":\"juvelyn.altisin@concentrix.com\"},\"last_name\":\"Altisin\",\"first_name\":\"Juvelyn\"},{\"email\":{\"wid\":\"38c2b44c45e101d4a868a49c9e0a7ecf\",\"address\":\"michaeljoseph.quinto@concentrix.com\"},\"last_name\":\"Quinto\",\"first_name\":\"Kyle\"},{\"email\":{\"wid\":\"ace70ea604311012ac9d184876b40005\",\"address\":\"rayvincent.morallos@concentrix.com\"},\"last_name\":\"Morallos\",\"first_name\":\"Ray Vincent\"},{\"email\":{\"wid\":\"8a4a0620ff50101770e7cc73dcb00002\",\"address\":\"traickasofia.sagum@concentrix.com\"},\"last_name\":\"Sagum\",\"first_name\":\"Traicka Sofia\"}],\"requisition_type\":null,\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":null,\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"751\",\"campaign_id\":\"21785\",\"campaign_title\":\"Advisor I, Customer Service R1682198\",\"campaign_type\":\"job_application\",\"job_title\":\"Talent Delivery - One Makati 2026\",\"street\":\"PHL Makati City\",\"address\":\"PHL Makati City\",\"city\":\"Davao\",\"state\":\"National Capital Region\",\"postal_code\":\"9000\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0<\/h2><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0<\/h2><p>\u2022 High school diploma with three to six months of relevant experience preferred<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0<\/h2><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge.\u00a0 Works with close supervision and clearly defined procedures.\u00a0 Starting to demonstrate familiarity with client terminology, operating standards and procedures.\u00a0 Starter without sustained metric performance levels.<\/p><p><\/p><h2><b>Disclaimer\u00a0\u00a0 <\/b><\/h2><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p><p><\/p><p>Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.<\/p><p><\/p><p>#LI-DNI<\/p>\",\"ats_external_id\":\"R1682198\",\"location\":\"Davao, National Capital Region\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-12T20:45:49.913+08:00\",\"created_at\":\"2025-12-19T02:31:02.324+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTc4NQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Makati-City\/Talent-Delivery---One-Makati-2026_R1682198\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"language\":[],\"location\":{\"city\":\"Davao\",\"state\":\"National Capital Region\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"9000\",\"primary_location\":{\"id\":\"JP_PHL_Makati_City\",\"wid\":\"740544c0a47f01fb76ecf1781f11a159\",\"descriptor\":\"PHL Makati City\"}},\"languages\":null,\"recruiter\":{\"email\":{\"wid\":\"93e49f6fc791100fa9c7c0d483320001\",\"address\":\"ishmaeljoshua.tungol@concentrix.com\"},\"last_name\":\"tungol\",\"first_name\":\"Ishmael Joshua\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"}],\"recruiters\":[{\"id\":\"179799\",\"wid\":\"60219339f7a01064767dcf8c3a18d31a\",\"descriptor\":\"Paris Glenn Fortunado (179799)\"},{\"id\":\"102001101\",\"wid\":\"caee893f0ff10103d8f2c7db99740000\",\"descriptor\":\"Robert Baluyot (102001101)\"},{\"id\":\"102833950\",\"wid\":\"e4428a04636d1052a8c3de0f46b70000\",\"descriptor\":\"Maricar Laviste (102833950)\"},{\"id\":\"101623771\",\"wid\":\"2182fb9e619301dcb1a788f39e05d3ff\",\"descriptor\":\"Jolina Villanueva (101623771)\"},{\"id\":\"1030881\",\"wid\":\"9f196ba80a8701daac31653f0119f05d\",\"descriptor\":\"Ishmael Joshua tungol (1030881)\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC0570\",\"wid\":\"f9af6d7260980109b01f59fb4f0632e2\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-349474\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Makati-City\/Talent-Delivery---One-Makati-2026_R1682198\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Makati-City\/Talent-Delivery---One-Makati-2026_R1682198\/apply\",\"job_requisition_id\":\"R1682198\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"wid\":\"f6358e3b3d6d01637be92ac200192001\",\"address\":\"gerald.terceno@concentrix.com\"},\"last_name\":\"Terceno\",\"first_name\":\"Ged\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1682198\",\"wid\":\"65d8044bdf5b103a670187d488850000\",\"descriptor\":\"R1682198 Talent Delivery - One Makati 2026 (Evergreen) (Open)\"},\"recruiter_group\":[{\"email\":{\"wid\":\"93e49f6fc791100fa9c7c0d483320001\",\"address\":\"ishmaeljoshua.tungol@concentrix.com\"},\"last_name\":\"tungol\",\"first_name\":\"Ishmael Joshua\"},{\"email\":{\"wid\":\"657ec8c2f30801cb001b11159a0c0d19\",\"address\":\"jolina.villanueva@concentrix.com\"},\"last_name\":\"Villanueva\",\"first_name\":\"Jolina\"},{\"email\":{\"wid\":\"5785944124601052bd11e6e8c9620001\",\"address\":\"maricar.laviste@concentrix.com\"},\"last_name\":\"Laviste\",\"first_name\":\"Maricar\"},{\"email\":{\"wid\":\"c1b956ff42f5015384dadf4b111aa19a\",\"address\":\"glen.fortunado@concentrix.com\"},\"last_name\":\"Fortunado\",\"first_name\":\"Paris Glenn\"},{\"email\":{\"wid\":\"537522180a110103f131f165e4940003\",\"address\":\"roberto.baluyot@concentrix.com\"},\"last_name\":\"Baluyot\",\"first_name\":\"Robert\"},{\"email\":{\"wid\":\"ad688187bad7100c565b912c9dd50001\",\"address\":\"sherryann.tayum@concentrix.com\"},\"last_name\":\"Tayum\",\"first_name\":\"Sherry Ann\"}],\"requisition_type\":null,\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":null,\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"752\",\"campaign_id\":\"21779\",\"campaign_title\":\"Advisor I, Customer Service R1558989\",\"campaign_type\":\"job_application\",\"job_title\":\"BP Alabang 2025\",\"street\":\"PHL Muntinlupa - Alabang 2\",\"address\":\"PHL Muntinlupa - Alabang 2\",\"city\":\"City of Muntinlupa\",\"state\":\"National Capital Region\",\"postal_code\":\"1780\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><h2>\u00a0\u00a0\u00a0\u00a0<\/h2><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p>#LI-DNI<\/p>\",\"ats_external_id\":\"R1558989\",\"location\":\"City of Muntinlupa, National Capital Region\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-12T20:46:24.866+08:00\",\"created_at\":\"2025-12-19T02:31:02.053+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTc3OQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Muntinlupa---Alabang-2\/BP-Alabang-2025_R1558989-30\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact 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This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><h2>\u00a0\u00a0\u00a0<\/h2><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p>#LI-DNI<\/p>\",\"ats_external_id\":\"R1667112\",\"location\":\"Mandaluyong, National Capital Region\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-12T20:46:16.986+08:00\",\"created_at\":\"2025-12-19T02:31:02.053+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTc3OA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Mandaluyong-City---Shaw\/Customer-Service-Advisor---Shaw-Events-2026_R1667112\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"language\":[],\"location\":{\"city\":\"Mandaluyong\",\"state\":\"National Capital Region\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"1550\",\"primary_location\":{\"id\":\"PH-MAN-SHAWB-Y0\",\"wid\":\"b67da9176e3d1062f9e35bf1c631c1ff\",\"descriptor\":\"PHL Mandaluyong City - Shaw 2\"}},\"languages\":null,\"recruiter\":{\"email\":{\"wid\":\"87b02d0ee4960103ebdb69ad101a2484\",\"address\":\"febbieann.calma@concentrix.com\"},\"last_name\":\"Calma\",\"first_name\":\"Febbie Ann\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"}],\"recruiters\":[{\"id\":\"101241012\",\"wid\":\"76e05b2ea2fc01b944fc8c6c0d62547e\",\"descriptor\":\"Caissey Del fonso (101241012)\"},{\"id\":\"102103544\",\"wid\":\"b0d922c9d8fb100eb362becc70da0000\",\"descriptor\":\"Jethro Robles (102103544)\"},{\"id\":\"102357000\",\"wid\":\"6cb4db9d9751101dd2871940ac510000\",\"descriptor\":\"Kate Ann Almero (102357000)\"},{\"id\":\"101216098\",\"wid\":\"b6174794700301b6170b3ac7f448919f\",\"descriptor\":\"Febbie Ann Calma (101216098)\"},{\"id\":\"102465352\",\"wid\":\"741493b2061f1032670d5e9175780000\",\"descriptor\":\"Rechelle Ann Flor (102465352)\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC0570\",\"wid\":\"f9af6d7260980109b01f59fb4f0632e2\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-349741\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Mandaluyong-City---Shaw\/Customer-Service-Advisor---Shaw-Events-2026_R1667112\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Mandaluyong-City---Shaw\/Customer-Service-Advisor---Shaw-Events-2026_R1667112\/apply\",\"job_requisition_id\":\"R1667112\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"wid\":\"fcf337f349e0011d006e96d076ae0000\",\"address\":\"alfonso.figueroa@concentrix.com\"},\"last_name\":\"Figueroa\",\"first_name\":\"Alfonso\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1667112\",\"wid\":\"5b84737be9de102b92df166218cd0001\",\"descriptor\":\"R1667112 Customer Service Advisor - Shaw Events 2026 (Evergreen) (Open)\"},\"recruiter_group\":[{\"email\":{\"wid\":\"87b02d0ee4960103ebdb69ad101a2484\",\"address\":\"febbieann.calma@concentrix.com\"},\"last_name\":\"Calma\",\"first_name\":\"Febbie Ann\"},{\"email\":{\"wid\":\"ff559b637461100ecae48c8748db0003\",\"address\":\"jethro.robles@concentrix.com\"},\"last_name\":\"Robles\",\"first_name\":\"Jethro\"},{\"email\":{\"wid\":\"8ae93a1d10c7101df09df481fe0a0004\",\"address\":\"kateann.almero@concentrix.com\"},\"last_name\":\"Almero\",\"first_name\":\"Kate Ann\"},{\"email\":{\"wid\":\"d6ebf20db451103281ee4f2741a10003\",\"address\":\"rechelleann.flor@concentrix.com\"},\"last_name\":\"Flor\",\"first_name\":\"Rechelle Ann\"}],\"requisition_type\":null,\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":null,\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"754\",\"campaign_id\":\"21777\",\"campaign_title\":\"Advisor I, Customer Service R1556772\",\"campaign_type\":\"job_application\",\"job_title\":\"Talent Connect - Spark Place Cubao 2025\",\"street\":\"PHL Quezon City\",\"address\":\"PHL Quezon City\",\"city\":\"Pasig City\",\"state\":\"National Capital Region\",\"postal_code\":\"9000\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><p><\/p><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. 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This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0<\/h2><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0<\/h2><p>\u2022 High school diploma with three to six months of relevant experience preferred<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0<\/h2><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge.\u00a0 Works with close supervision and clearly defined procedures.\u00a0 Starting to demonstrate familiarity with client terminology, operating standards and procedures.\u00a0 Starter without sustained metric performance levels.<\/p><p><\/p><h2><b>Supplemental Geographical Information <\/b><\/h2><p>RECRUITER ENTER THE APPLICABLE LANGUAGE:<\/p><p><\/p><p>GERMANY - This job description does not apply to employees in Germany.<\/p><p><\/p><p>UNITED KINGDOM- EXCLUDE HIGH SCHOOL INFORMATION IN CANDIDATE PROFILE SECTION<\/p><p>\u00a0\u00a0\u00a0<\/p><p>PHILIPPINES\u00a0\u00a0<\/p><p>\u2022 Minimum of two years of college education. 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They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p><p><\/p><p>Concentrix is an equal opportunity employer. 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Catherine\"},{\"email\":{\"wid\":\"32f834d2602b1034665279141e6b0000\",\"address\":\"valerie.pactoloren@concentrix.com\"},\"last_name\":\"Pactoloren\",\"first_name\":\"Valerie\"}],\"requisition_type\":null,\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":null,\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"758\",\"campaign_id\":\"21762\",\"campaign_title\":\"Advisor I, Customer Service R1559087\",\"campaign_type\":\"job_application\",\"job_title\":\"BP Cebu J Centre 2025\",\"street\":\"PHL Cebu\",\"address\":\"PHL Cebu\",\"city\":\"CEBU\",\"state\":\"Cebu\",\"postal_code\":\"9000\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><h2>\u00a0\u00a0\u00a0\u00a0<\/h2><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p><b>#LI-DNI<\/b><\/p>\",\"ats_external_id\":\"R1559087\",\"location\":\"CEBU, Cebu\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-12T20:45:12.878+08:00\",\"created_at\":\"2025-12-19T02:31:00.113+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTc2Mg?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Cebu\/BP-Cebu-J-Centre-2025_R1559087-26\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact 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Abigail\"},{\"email\":{\"wid\":\"fddc845f4d941021b236f1ab3c040002\",\"address\":\"domz.ocale@concentrix.com\"},\"last_name\":\"Ocale\",\"first_name\":\"Domz\"},{\"email\":{\"wid\":\"db0bffd68c2301591511e22b121ab7bc\",\"address\":\"jacqueline.pilapil@concentrix.com\"},\"last_name\":\"Pilapil\",\"first_name\":\"Jacqueline\"},{\"email\":{\"wid\":\"8441b9b0b3b010278b9ee1d988c40001\",\"address\":\"justinerose.barte@concentrix.com\"},\"last_name\":\"Barte\",\"first_name\":\"Justine Rose\"},{\"email\":{\"wid\":\"3739cfa3beed019850cbdf12620ec353\",\"address\":\"katrina.delavictoria@concentrix.com\"},\"last_name\":\"Dela Victoria\",\"first_name\":\"Katrina\"},{\"email\":{\"wid\":\"b873c6d780d601e5c0f56ccfaa3da177\",\"address\":\"khaye.perales@concentrix.com\"},\"last_name\":\"Perales\",\"first_name\":\"Khaye\"},{\"email\":{\"wid\":\"38c2b44c45e101d4a868a49c9e0a7ecf\",\"address\":\"michaeljoseph.quinto@concentrix.com\"},\"last_name\":\"Quinto\",\"first_name\":\"Kyle\"},{\"email\":{\"wid\":\"a1c5cf326a5f012d2a0e421270277b6a\",\"address\":\"morielle.barquero@concentrix.com\"},\"last_name\":\"Barquero\",\"first_name\":\"Morielle\"}],\"requisition_type\":null,\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":null,\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"759\",\"campaign_id\":\"21761\",\"campaign_title\":\"Advisor I, Customer Service R1559118\",\"campaign_type\":\"job_application\",\"job_title\":\"BP UPA 2025\",\"street\":\"PHL Quezon City\",\"address\":\"PHL Quezon City\",\"city\":\"Pasig City\",\"state\":\"National Capital Region\",\"postal_code\":\"9000\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><p><\/p><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p>#LI-DNI<\/p>\",\"ats_external_id\":\"R1559118\",\"location\":\"Pasig City, National Capital Region\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-12T20:45:59.983+08:00\",\"created_at\":\"2025-12-19T02:31:00.096+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTc2MQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City\/BP-UPA-2025_R1559118-26\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact 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Customer Support Associate II position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of non-routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to resolve customer issues that are non-standard\/unstructured and require some clarification or conceptual thinking<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain broad knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with six plus months of customer service experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to learn including strong problem solving skills<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with proficient attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Able to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><p>\u00a0\u00a0\u00a0<\/p><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job.\u00a0 They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p>#LI-DNI<\/p><p><\/p>\",\"ats_external_id\":\"R1575611\",\"location\":\"Santa Rosa Laguna, Laguna\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-12T20:39:28.223+08:00\",\"created_at\":\"2025-12-19T02:31:00.096+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTc2MA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Laguna\/Talent-Connect-TIKTOK---Laguna-2025_R1575611\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact 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Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><h2>\u00a0\u00a0\u00a0\u00a0<\/h2><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p>#LI-DNI<br \/>\u00a0<\/p>\",\"ats_external_id\":\"R1666284\",\"location\":\"Santa Rosa Laguna, Laguna\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-12T20:39:58.466+08:00\",\"created_at\":\"2025-12-19T02:30:59.893+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTc1Nw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Laguna\/Customer-Service-Advisor---Nuvali-XTRA-2026_R1666284\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"language\":[],\"location\":{\"city\":\"Santa Rosa Laguna\",\"state\":\"Laguna\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"4026\",\"primary_location\":{\"id\":\"PH-SAN-ESERV-Y0\",\"wid\":\"b67da9176e3d1062f9e397afc1a3c254\",\"descriptor\":\"PHL Laguna\"}},\"languages\":null,\"recruiter\":{\"email\":{\"wid\":\"570670c22957100472b3e9b717b80000\",\"address\":\"ananicole.tuiza@concentrix.com\"},\"last_name\":\"Tuiza\",\"first_name\":\"Ana Nicole\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"}],\"recruiters\":[{\"id\":\"102089572\",\"wid\":\"c8c22b5a46f01009a26139af231b0000\",\"descriptor\":\"Jayar Yap (102089572)\"},{\"id\":\"103134300\",\"wid\":\"43c96e6158dd10175eb6e4fb33e30000\",\"descriptor\":\"Traicka Sofia Sagum (103134300)\"},{\"id\":\"101166505\",\"wid\":\"f8a294dfc0f310953cf6bbcde938c346\",\"descriptor\":\"Anna Rose Benitez (101166505)\"},{\"id\":\"101929180\",\"wid\":\"eec17c2e515f0107c2c2bb587bf40000\",\"descriptor\":\"Faye Cabalquinto (101929180)\"},{\"id\":\"101815398\",\"wid\":\"dca720b5a5b3015e3a932adae413493c\",\"descriptor\":\"Ben Eduard Casalme (101815398)\"},{\"id\":\"102934089\",\"wid\":\"d62536c434f8101748a6564876220000\",\"descriptor\":\"Catherine Joy Alarcon (102934089)\"},{\"id\":\"101361591\",\"wid\":\"7ca789c8bcf20167b48d5d11262f2736\",\"descriptor\":\"Ana Nicole Tuiza (101361591)\"},{\"id\":\"102070681\",\"wid\":\"fd856c041d671001a0ddb74c8cbc0000\",\"descriptor\":\"Chris Benedict Cartel (102070681)\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC0570\",\"wid\":\"f9af6d7260980109b01f59fb4f0632e2\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-349744\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Laguna\/Customer-Service-Advisor---Nuvali-XTRA-2026_R1666284\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Laguna\/Customer-Service-Advisor---Nuvali-XTRA-2026_R1666284\/apply\",\"job_requisition_id\":\"R1666284\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"wid\":\"b4e44fb98c63013120a742065f1c9239\",\"address\":\"jae.lombos@concentrix.com\"},\"last_name\":\"Lombos\",\"first_name\":\"Jae\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1666284\",\"wid\":\"534b56b3f6e7102a61e00d5394b60001\",\"descriptor\":\"R1666284 Customer Service Advisor - Nuvali XTRA 2026 (Evergreen) (Open)\"},\"recruiter_group\":[{\"email\":{\"wid\":\"570670c22957100472b3e9b717b80000\",\"address\":\"ananicole.tuiza@concentrix.com\"},\"last_name\":\"Tuiza\",\"first_name\":\"Ana Nicole\"},{\"email\":{\"wid\":\"a25435a373dc10030f42891b9b690003\",\"address\":\"annarose.benitez@concentrix.com\"},\"last_name\":\"Benitez\",\"first_name\":\"Anna Rose\"},{\"email\":{\"wid\":\"429bfc93968a0196a5f5b0afcf1235b0\",\"address\":\"ben.casalme@concentrix.com\"},\"last_name\":\"Casalme\",\"first_name\":\"Ben Eduard\"},{\"email\":{\"wid\":\"8e81e72f17481001bf1003b9cb290000\",\"address\":\"chrisbenedict.cartel@concentrix.com\"},\"last_name\":\"Cartel\",\"first_name\":\"Chris Benedict\"},{\"email\":{\"wid\":\"94ea4c0da5c2101521d16ba46f230003\",\"address\":\"christeeanne.valenzuela@concentrix.com\"},\"last_name\":\"Valenzuela\",\"first_name\":\"Christee Anne\"},{\"email\":{\"wid\":\"e79aaaacf7f21009bbde512a6da10006\",\"address\":\"renato.yapjr@concentrix.com\"},\"last_name\":\"Yap\",\"first_name\":\"Jayar\"},{\"email\":{\"wid\":\"60bfb0fa91941010428467391b1c0005\",\"address\":\"juliacobelle.jimenez@concentrix.com\"},\"last_name\":\"Jimenez\",\"first_name\":\"Julia Cobelle\"},{\"email\":{\"wid\":\"8a4a0620ff50101770e7cc73dcb00002\",\"address\":\"traickasofia.sagum@concentrix.com\"},\"last_name\":\"Sagum\",\"first_name\":\"Traicka Sofia\"}],\"requisition_type\":null,\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":null,\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"762\",\"campaign_id\":\"21756\",\"campaign_title\":\"Advisor I, Customer Service R1559099\",\"campaign_type\":\"job_application\",\"job_title\":\"BP Eton 2025\",\"street\":\"PHL Quezon City\",\"address\":\"PHL Quezon City\",\"city\":\"Pasig City\",\"state\":\"National Capital Region\",\"postal_code\":\"9000\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><h2>\u00a0\u00a0\u00a0\u00a0<\/h2><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p><b>#LI-DNI<\/b><\/p>\",\"ats_external_id\":\"R1559099\",\"location\":\"Pasig City, National Capital Region\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-12T20:45:33.153+08:00\",\"created_at\":\"2025-12-19T02:30:59.809+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTc1Ng?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City\/BP-Eton-2025_R1559099-28\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact 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Region\",\"postal_code\":\"1550\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><h2>\u00a0\u00a0\u00a0<\/h2><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p><b>#LI-DNI<\/b><\/p>\",\"ats_external_id\":\"R1668283\",\"location\":\"Mandaluyong, National Capital Region\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-12T20:44:54.931+08:00\",\"created_at\":\"2025-12-19T02:30:54.790+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTc0Mg?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Mandaluyong-City---Shaw\/Customer-Service-Advisor---Digital-Intake-Shaw-2026_R1668283\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"language\":[],\"location\":{\"city\":\"Mandaluyong\",\"state\":\"National Capital Region\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"1550\",\"primary_location\":{\"id\":\"PH-MAN-SHAWB-Y0\",\"wid\":\"b67da9176e3d1062f9e35bf1c631c1ff\",\"descriptor\":\"PHL Mandaluyong City - Shaw 2\"}},\"languages\":null,\"recruiter\":{\"email\":{\"wid\":\"a25435a373dc10030f42891b9b690003\",\"address\":\"annarose.benitez@concentrix.com\"},\"last_name\":\"Benitez\",\"first_name\":\"Anna Rose\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"}],\"recruiters\":[{\"id\":\"102935259\",\"wid\":\"0e9f49a2f18a101793beabb5f00d0000\",\"descriptor\":\"Dianica Yapo (102935259)\"},{\"id\":\"102107461\",\"wid\":\"e18fba697eaa1010412c69f640900000\",\"descriptor\":\"Julie Anne Hadlocon (102107461)\"},{\"id\":\"101166505\",\"wid\":\"f8a294dfc0f310953cf6bbcde938c346\",\"descriptor\":\"Anna Rose Benitez (101166505)\"},{\"id\":\"102357000\",\"wid\":\"6cb4db9d9751101dd2871940ac510000\",\"descriptor\":\"Kate Ann Almero (102357000)\"},{\"id\":\"101940974\",\"wid\":\"9c30a4b5b058010b650bd3f9cd840000\",\"descriptor\":\"Jessica May Dorias (101940974)\"},{\"id\":\"102465352\",\"wid\":\"741493b2061f1032670d5e9175780000\",\"descriptor\":\"Rechelle Ann Flor (102465352)\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC0570\",\"wid\":\"f9af6d7260980109b01f59fb4f0632e2\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-349704\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Mandaluyong-City---Shaw\/Customer-Service-Advisor---Digital-Intake-Shaw-2026_R1668283\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Mandaluyong-City---Shaw\/Customer-Service-Advisor---Digital-Intake-Shaw-2026_R1668283\/apply\",\"job_requisition_id\":\"R1668283\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"wid\":\"9486d7dfa08610184731e75d71c70001\",\"address\":\"renatochuck.mateo@concentrix.com\"},\"last_name\":\"Mateo\",\"first_name\":\"Chuck\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1668283\",\"wid\":\"37f3c07ea1f2102c7fcc537f70920001\",\"descriptor\":\"R1668283 Customer Service Advisor - Digital Intake Shaw 2026 (Evergreen) (Open)\"},\"recruiter_group\":[{\"email\":{\"wid\":\"a25435a373dc10030f42891b9b690003\",\"address\":\"annarose.benitez@concentrix.com\"},\"last_name\":\"Benitez\",\"first_name\":\"Anna Rose\"},{\"email\":{\"wid\":\"eb564db58494010b75aa45ae99a10001\",\"address\":\"jessicamay.dorias@concentrix.com\"},\"last_name\":\"Dorias\",\"first_name\":\"Jessica May\"},{\"email\":{\"wid\":\"eeb62a5fcc22101053e130dd7b550000\",\"address\":\"julieanne.hadlocon@concentrix.com\"},\"last_name\":\"Hadlocon\",\"first_name\":\"Julie Anne\"},{\"email\":{\"wid\":\"8ae93a1d10c7101df09df481fe0a0004\",\"address\":\"kateann.almero@concentrix.com\"},\"last_name\":\"Almero\",\"first_name\":\"Kate Ann\"},{\"email\":{\"wid\":\"d6ebf20db451103281ee4f2741a10003\",\"address\":\"rechelleann.flor@concentrix.com\"},\"last_name\":\"Flor\",\"first_name\":\"Rechelle Ann\"}],\"requisition_type\":null,\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":null,\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"764\",\"campaign_id\":\"21738\",\"campaign_title\":\"Advisor I, Customer Service R1556707\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Advisor - Baguio XP 2025\",\"street\":\"PHL Baguio City\",\"address\":\"PHL Baguio City\",\"city\":\"Cagayan de Oro\",\"state\":\"Benguet\",\"postal_code\":\"9000\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><h2>\u00a0\u00a0\u00a0\u00a0<\/h2><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p>#LI-DNI<\/p>\",\"ats_external_id\":\"R1556707\",\"location\":\"Cagayan de Oro, Benguet\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-12T20:45:37.901+08:00\",\"created_at\":\"2025-12-19T02:30:54.470+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTczOA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Baguio-City\/Customer-Service-Advisor---Baguio-XP-2025_R1556707\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"CLOSED\",\"wid\":\"8ce1be24e0e743929d9ae78aa55bad04\",\"descriptor\":\"Closed\"},\"language\":[],\"location\":{\"city\":\"Cagayan de Oro\",\"state\":\"Benguet\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"9000\",\"primary_location\":{\"id\":\"JP_PHL_Baguio_City\",\"wid\":\"740544c0a47f018a8185ea781f118859\",\"descriptor\":\"PHL Baguio City\"}},\"languages\":null,\"recruiter\":{\"email\":{\"wid\":\"38f10b53a71e100be0a7559eb57f0001\",\"address\":\"jomardean.deguzman@concentrix.com\"},\"last_name\":\"De Guzman\",\"first_name\":\"Dean\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC0570\",\"wid\":\"f9af6d7260980109b01f59fb4f0632e2\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-287659\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Baguio-City\/Customer-Service-Advisor---Baguio-XP-2025_R1556707\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Baguio-City\/Customer-Service-Advisor---Baguio-XP-2025_R1556707\/apply\",\"job_requisition_id\":\"R1556707\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"wid\":\"9f196ba80a8701298d3cef890719f9cb\",\"address\":\"maureen.adona@concentrix.com\"},\"last_name\":\"Abinan\",\"first_name\":\"Maureen\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1556707\",\"wid\":\"4823bb8e35b0100c0a9bdecf46230000\",\"descriptor\":\"R1556707 Customer Service Advisor - Baguio XP 2025 (Evergreen) (Closed)\"},\"recruiter_group\":[{\"email\":{\"wid\":\"38f10b53a71e100be0a7559eb57f0001\",\"address\":\"jomardean.deguzman@concentrix.com\"},\"last_name\":\"De Guzman\",\"first_name\":\"Dean\"},{\"email\":{\"wid\":\"76f1f182a7ac10126cd3ade0aaaf0001\",\"address\":\"hannah.bayquen@concentrix.com\"},\"last_name\":\"Bayquen\",\"first_name\":\"Hannah\"},{\"email\":{\"wid\":\"348ab42a1ef7103347dfc61b3f7a0001\",\"address\":\"juliafranchesca.cabigon@concentrix.com\"},\"last_name\":\"Cabigon\",\"first_name\":\"Julia Franchesca\"},{\"email\":{\"wid\":\"0fb14d6ee3fe101427da2ff747f70001\",\"address\":\"nathaniel.cabreros@concentrix.com\"},\"last_name\":\"Cabreros\",\"first_name\":\"Nathaniel\"}],\"requisition_type\":null,\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":null,\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"765\",\"campaign_id\":\"21737\",\"campaign_title\":\"Advisor I, Customer Service R1667865\",\"campaign_type\":\"job_application\",\"job_title\":\"Talent Connect - Clark 2026\",\"street\":\"PHL Clark\",\"address\":\"PHL Clark\",\"city\":\"Angeles City\",\"state\":\"Pampanga\",\"postal_code\":\"2009\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><h2>\u00a0\u00a0\u00a0<\/h2><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p><b>#LI-DNI<\/b><\/p>\",\"ats_external_id\":\"R1667865\",\"location\":\"Angeles City, Pampanga\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-12T20:39:41.097+08:00\",\"created_at\":\"2025-12-19T02:30:54.403+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTczNw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Clark\/Talent-Connect---Clark-2026_R1667865\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"language\":[],\"location\":{\"city\":\"Angeles City\",\"state\":\"Pampanga\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"2009\",\"primary_location\":{\"id\":\"PH-PAM-GARCI-Y0\",\"wid\":\"b67da9176e3d1062f9e45025091dc385\",\"descriptor\":\"PHL Clark\"}},\"languages\":null,\"recruiter\":{\"email\":{\"wid\":\"f6358e3b3d6d01900bcf916d0319e562\",\"address\":\"maricris.martin@concentrix.com\"},\"last_name\":\"Martin\",\"first_name\":\"Em\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"}],\"recruiters\":[{\"id\":\"101622736\",\"wid\":\"3dc99dfe0b4b018a6dc786f7e00d1d77\",\"descriptor\":\"Jastro Jeremy Ocampo (101622736)\"},{\"id\":\"102251757\",\"wid\":\"281bd54235df101b9ca274a9cbba0000\",\"descriptor\":\"Virgilio Caballero (102251757)\"},{\"id\":\"102026540\",\"wid\":\"019d7625ef50010e424040a4de0f0000\",\"descriptor\":\"Jhey Aggihao (102026540)\"},{\"id\":\"103352219\",\"wid\":\"22f8820a39fa101cdfbbb1dd52d30000\",\"descriptor\":\"Ronan Vonn Bustarde (103352219)\"},{\"id\":\"182331\",\"wid\":\"9f196ba80a8701c5e90edbb905194f67\",\"descriptor\":\"Rochelle Lopez (182331)\"},{\"id\":\"102202711\",\"wid\":\"948a35e6f492102447caa8644e450000\",\"descriptor\":\"Chantel Joie Salunga (102202711)\"},{\"id\":\"906322\",\"wid\":\"f6358e3b3d6d01fbf823936d0319ef62\",\"descriptor\":\"Em Martin (906322)\"},{\"id\":\"101882541\",\"wid\":\"99fb7752f7c8019b50f121e9db0d563b\",\"descriptor\":\"Jhovinalyn Viscaino (101882541)\"},{\"id\":\"103311354\",\"wid\":\"900407345aee1010541152ffc90c0000\",\"descriptor\":\"Jalene Fabian (103311354)\"},{\"id\":\"103378715\",\"wid\":\"0250096828e410240632c76cdf410000\",\"descriptor\":\"Xzyr Acutan (103378715)\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC0570\",\"wid\":\"f9af6d7260980109b01f59fb4f0632e2\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-349337\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Clark\/Talent-Connect---Clark-2026_R1667865\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Clark\/Talent-Connect---Clark-2026_R1667865\/apply\",\"job_requisition_id\":\"R1667865\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"wid\":\"9f196ba80a8701298d3cef890719f9cb\",\"address\":\"maureen.adona@concentrix.com\"},\"last_name\":\"Abinan\",\"first_name\":\"Maureen\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1667865\",\"wid\":\"37f3c07ea1f2102c2ee1265f42260000\",\"descriptor\":\"R1667865 Talent Connect - Clark 2026 (Evergreen) (Open)\"},\"recruiter_group\":[{\"email\":{\"wid\":\"f6358e3b3d6d01900bcf916d0319e562\",\"address\":\"maricris.martin@concentrix.com\"},\"last_name\":\"Martin\",\"first_name\":\"Em\"},{\"email\":{\"wid\":\"2c7135baa23f10105e5b138bb15a0003\",\"address\":\"jalene.fabian@concentrix.com\"},\"last_name\":\"Fabian\",\"first_name\":\"Jalene\"},{\"email\":{\"wid\":\"fa3d1bf5c2ac01dd72a3dc4ea10bac5f\",\"address\":\"jastrojeremy.ocampo@concentrix.com\"},\"last_name\":\"Ocampo\",\"first_name\":\"Jastro Jeremy\"},{\"email\":{\"wid\":\"a0bc6331b589010e626e3364866c0006\",\"address\":\"krishnajhey.aggihao@concentrix.com\"},\"last_name\":\"Aggihao\",\"first_name\":\"Jhey\"},{\"email\":{\"wid\":\"40a602eba0bb010348a56672510e802c\",\"address\":\"jhovinalyn.viscaino@concentrix.com\"},\"last_name\":\"Viscaino\",\"first_name\":\"Jhovinalyn\"},{\"email\":{\"wid\":\"93437e14e6c2011e7a34a1915701dc5a\",\"address\":\"kristian.ventura@concentrix.com\"},\"last_name\":\"Ventura\",\"first_name\":\"Kristian\"},{\"email\":{\"wid\":\"0ace91a16816018bac67521bdd1b2fd4\",\"address\":\"rochelle.lopez@concentrix.com\"},\"last_name\":\"Lopez\",\"first_name\":\"Rochelle\"},{\"email\":{\"wid\":\"6556ba7d689a101ced9a138dcbbd0003\",\"address\":\"ronanvonn.bustarde@concentrix.com\"},\"last_name\":\"Bustarde\",\"first_name\":\"Ronan Vonn\"},{\"email\":{\"wid\":\"53986787b7ac101bb447d034d4a70003\",\"address\":\"virgilio.caballero@concentrix.com\"},\"last_name\":\"Caballero\",\"first_name\":\"Virgilio\"},{\"email\":{\"wid\":\"a7db7c3ffcd3102410e9dee586b80001\",\"address\":\"xzyr.acutan@concentrix.com\"},\"last_name\":\"Acutan\",\"first_name\":\"Xzyr\"}],\"requisition_type\":null,\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":null,\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"766\",\"campaign_id\":\"21735\",\"campaign_title\":\"Advisor I, Customer Service R1559080\",\"campaign_type\":\"job_application\",\"job_title\":\"BP Baguio 2025\",\"street\":\"PHL Baguio City\",\"address\":\"PHL Baguio City\",\"city\":\"Cagayan de Oro\",\"state\":\"Benguet\",\"postal_code\":\"9000\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p>#LI-DNI<\/p>\",\"ats_external_id\":\"R1559080\",\"location\":\"Cagayan de Oro, Benguet\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-12T20:39:36.014+08:00\",\"created_at\":\"2025-12-19T02:30:54.340+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTczNQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Baguio-City\/BP-Baguio-2025_R1559080-29\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact 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Guzman\",\"first_name\":\"Dean\"},{\"email\":{\"wid\":\"2b835bd60651100efcd20904dc960003\",\"address\":\"manuel.antonio1@concentrix.com\"},\"last_name\":\"Antonio\",\"first_name\":\"Elle\"},{\"email\":{\"wid\":\"76f1f182a7ac10126cd3ade0aaaf0001\",\"address\":\"hannah.bayquen@concentrix.com\"},\"last_name\":\"Bayquen\",\"first_name\":\"Hannah\"},{\"email\":{\"wid\":\"759bccd4a2551011edb7baf3a00d0003\",\"address\":\"jerusalem.viernes@concentrix.com\"},\"last_name\":\"Viernes\",\"first_name\":\"Jerusalem\"},{\"email\":{\"wid\":\"348ab42a1ef7103347dfc61b3f7a0001\",\"address\":\"juliafranchesca.cabigon@concentrix.com\"},\"last_name\":\"Cabigon\",\"first_name\":\"Julia Franchesca\"},{\"email\":{\"wid\":\"5c9ed5f060e4102ce384ed2f244d0003\",\"address\":\"julianaraquel.piojo@concentrix.com\"},\"last_name\":\"Piojo\",\"first_name\":\"Juliana Raquel\"},{\"email\":{\"wid\":\"486015ab545d1012cd1d1e3ff7400003\",\"address\":\"juvelyn.altisin@concentrix.com\"},\"last_name\":\"Altisin\",\"first_name\":\"Juvelyn\"},{\"email\":{\"wid\":\"38c2b44c45e101d4a868a49c9e0a7ecf\",\"address\":\"michaeljoseph.quinto@concentrix.com\"},\"last_name\":\"Quinto\",\"first_name\":\"Kyle\"},{\"email\":{\"wid\":\"0fb14d6ee3fe101427da2ff747f70001\",\"address\":\"nathaniel.cabreros@concentrix.com\"},\"last_name\":\"Cabreros\",\"first_name\":\"Nathaniel\"},{\"email\":{\"wid\":\"7b03a56bb10c10214d7de196e6170003\",\"address\":\"reneofeljohn.millan@concentrix.com\"},\"last_name\":\"Millan\",\"first_name\":\"Renz\"},{\"email\":{\"wid\":\"a8a6e39155d610243de844c817e80003\",\"address\":\"rheasharmaine.dionisio@concentrix.com\"},\"last_name\":\"Dionisio\",\"first_name\":\"Rhea Sharmaine\"},{\"email\":{\"wid\":\"8a4a0620ff50101770e7cc73dcb00002\",\"address\":\"traickasofia.sagum@concentrix.com\"},\"last_name\":\"Sagum\",\"first_name\":\"Traicka Sofia\"},{\"email\":{\"wid\":\"2446a636660f10064e191006b1cc0005\",\"address\":\"nathaniel.timbreza@concentrix.com\"},\"last_name\":\"Timbreza\",\"first_name\":\"Zhen\"}],\"requisition_type\":null,\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":null,\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"767\",\"campaign_id\":\"21727\",\"campaign_title\":\"Advisor I, Customer Service R1559113\",\"campaign_type\":\"job_application\",\"job_title\":\"BP Shaw 2025\",\"street\":\"PHL Mandaluyong City - Shaw 2\",\"address\":\"PHL Mandaluyong City - Shaw 2\",\"city\":\"Mandaluyong\",\"state\":\"National Capital Region\",\"postal_code\":\"1550\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><h2>\u00a0\u00a0\u00a0<\/h2><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p>#LI-DNI<\/p>\",\"ats_external_id\":\"R1559113\",\"location\":\"Mandaluyong, National Capital Region\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-12T20:45:02.067+08:00\",\"created_at\":\"2025-12-19T02:30:53.746+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTcyNw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Mandaluyong-City---Shaw\/BP-Shaw-2025_R1559113-20\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"CLOSED\",\"wid\":\"8ce1be24e0e743929d9ae78aa55bad04\",\"descriptor\":\"Closed\"},\"language\":[],\"location\":{\"city\":\"Mandaluyong\",\"state\":\"National Capital Region\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"1550\",\"primary_location\":{\"id\":\"PH-MAN-SHAWB-Y0\",\"wid\":\"b67da9176e3d1062f9e35bf1c631c1ff\",\"descriptor\":\"PHL Mandaluyong City - Shaw 2\"}},\"languages\":null,\"recruiter\":{\"email\":{\"wid\":\"fcf337f349e0011d006e96d076ae0000\",\"address\":\"alfonso.figueroa@concentrix.com\"},\"last_name\":\"Figueroa\",\"first_name\":\"Alfonso\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC0570\",\"wid\":\"f9af6d7260980109b01f59fb4f0632e2\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-341273\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Mandaluyong-City---Shaw\/BP-Shaw-2025_R1559113-20\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Mandaluyong-City---Shaw\/BP-Shaw-2025_R1559113-20\/apply\",\"job_requisition_id\":\"R1559113\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"wid\":\"9486d7dfa08610184731e75d71c70001\",\"address\":\"renatochuck.mateo@concentrix.com\"},\"last_name\":\"Mateo\",\"first_name\":\"Chuck\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1559113\",\"wid\":\"3ca7513d3442100e2a46ad3d88f80000\",\"descriptor\":\"R1559113 BP Shaw 2025 (Evergreen) (Closed)\"},\"recruiter_group\":[{\"email\":{\"wid\":\"fcf337f349e0011d006e96d076ae0000\",\"address\":\"alfonso.figueroa@concentrix.com\"},\"last_name\":\"Figueroa\",\"first_name\":\"Alfonso\"},{\"email\":{\"wid\":\"87b02d0ee4960103ebdb69ad101a2484\",\"address\":\"febbieann.calma@concentrix.com\"},\"last_name\":\"Calma\",\"first_name\":\"Febbie Ann\"},{\"email\":{\"wid\":\"8ae93a1d10c7101df09df481fe0a0004\",\"address\":\"kateann.almero@concentrix.com\"},\"last_name\":\"Almero\",\"first_name\":\"Kate Ann\"},{\"email\":{\"wid\":\"38c2b44c45e101d4a868a49c9e0a7ecf\",\"address\":\"michaeljoseph.quinto@concentrix.com\"},\"last_name\":\"Quinto\",\"first_name\":\"Kyle\"}],\"requisition_type\":null,\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":null,\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"768\",\"campaign_id\":\"21726\",\"campaign_title\":\"Advisor I, Customer Service R1667090\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Advisor - Cebu IT Park Events 2026\",\"street\":\"PHL Cebu\",\"address\":\"PHL Cebu\",\"city\":\"CEBU\",\"state\":\"Cebu\",\"postal_code\":\"9000\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><p>#WAH jobs also available.<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><p><\/p><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p>#LI-DNI<\/p>\",\"ats_external_id\":\"R1667090\",\"location\":\"CEBU, Cebu\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-12T20:38:59.313+08:00\",\"created_at\":\"2025-12-19T02:30:53.478+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTcyNg?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Cebu\/Customer-Service-Advisor---Cebu-IT-Park-Events-2026_R1667090\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"language\":[],\"location\":{\"city\":\"CEBU\",\"state\":\"Cebu\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"9000\",\"primary_location\":{\"id\":\"JP_PHL_Cebu\",\"wid\":\"740544c0a47f01bfd3cdec781f119259\",\"descriptor\":\"PHL Cebu\"}},\"languages\":null,\"recruiter\":{\"email\":{\"wid\":\"70bd23f0b1e001a5b1221c2c1711c2d3\",\"address\":\"allyssonmae.licayan@concentrix.com\"},\"last_name\":\"Suson\",\"first_name\":\"Allysson Mae\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"}],\"recruiters\":[{\"id\":\"101478782\",\"wid\":\"cf0bf17457300178358a4e080033ee7e\",\"descriptor\":\"Miguel Wilfredo Jovero (101478782)\"},{\"id\":\"101007183\",\"wid\":\"cc173d452752100bd6c8a3fb69e744ef\",\"descriptor\":\"Marie Charryzze Cortes (101007183)\"},{\"id\":\"101433622\",\"wid\":\"abe1d52b0bdc01596acc3664921ccc79\",\"descriptor\":\"Morielle Barquero (101433622)\"},{\"id\":\"102346629\",\"wid\":\"5ea36adbf97410192d4907802b760000\",\"descriptor\":\"Eric Carl Abellana (102346629)\"},{\"id\":\"1028120\",\"wid\":\"f6358e3b3d6d0159efa9b4ad20196a94\",\"descriptor\":\"Jea Ta\u00f1ajura (1028120)\"},{\"id\":\"101083970\",\"wid\":\"aeae964d4d591050861ff4e9be55daea\",\"descriptor\":\"Jacqueline Pilapil (101083970)\"},{\"id\":\"102328845\",\"wid\":\"1cc09ca25f2e101226ca49dc788d0000\",\"descriptor\":\"Su Lobita\u00f1a (102328845)\"},{\"id\":\"101235593\",\"wid\":\"5394e058370d01bfa421a721905cb138\",\"descriptor\":\"Faith Kwong 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This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p>#LI-DNI<\/p>\",\"ats_external_id\":\"R1357420\",\"location\":\"Cagayan de Oro, Benguet\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-12T20:44:54.708+08:00\",\"created_at\":\"2025-12-19T02:30:52.895+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTcxOA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Baguio-City\/Customer-Service-Advisor---Baguio-2023_R1357420-1\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact 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position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0<\/h2><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0<\/h2><p>\u2022 High school diploma with three to six months of relevant experience preferred<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0<\/h2><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge.\u00a0 Works with close supervision and clearly defined procedures.\u00a0 Starting to demonstrate familiarity with client terminology, operating standards and procedures.\u00a0 Starter without sustained metric performance levels.<\/p><p><\/p><h2><b>Supplemental Geographical Information <\/b><\/h2><p>RECRUITER ENTER THE APPLICABLE LANGUAGE:<\/p><p><\/p><p>GERMANY - This job description does not apply to employees in Germany.<\/p><p><\/p><p>UNITED KINGDOM- EXCLUDE HIGH SCHOOL INFORMATION IN CANDIDATE PROFILE SECTION<\/p><p>\u00a0\u00a0\u00a0<\/p><p>PHILIPPINES\u00a0\u00a0<\/p><p>\u2022 Minimum of two years of college education. No prior call center experience is required<\/p><p>\u2022 Ability to think clearly and can explain simple issues effectively, both written and verbally<\/p><p>\u00a0\u00a0\u00a0<\/p><p>INDIA\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy<\/p><p>\u2022 Clarify customer requirements; probe for and confirm understanding of requirements or problem<\/p><p>\u2022 Confirm customer understanding of the solution and provide additional customer education as needed<\/p><p>\u2022 Ability to learn including strong problem solving skills<\/p><p>\u2022 Demonstrate strong probing and problem solving skills<\/p><p>\u2022 Should be able to handle complex queries<\/p><p>\u2022 Should be able to resolve customer queries independently\u00a0<\/p><p><\/p><h2><b>Disclaimer\u00a0\u00a0 <\/b><\/h2><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p><p><\/p><p>Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.<\/p><p><\/p>\",\"ats_external_id\":\"R1559109\",\"location\":\"Santa Rosa Laguna, 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Oriental\",\"postal_code\":\"9000\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><h2><\/h2><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p>#LI-DNI<\/p>\",\"ats_external_id\":\"R1683239\",\"location\":\"Cagayan de Oro, Misamis Oriental\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-12T20:39:14.885+08:00\",\"created_at\":\"2025-12-19T02:30:47.961+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTcwNQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Cagayan-de-Oro---Trade-St\/BP-CDO-2026_R1683239\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact 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May\"},{\"email\":{\"wid\":\"84c8ab3915af015c5f7bb6267006b4a6\",\"address\":\"wynritz.malabanan@concentrix.com\"},\"last_name\":\"Malabanan\",\"first_name\":\"Wynritz\"}],\"requisition_type\":null,\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":null,\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"772\",\"campaign_id\":\"21703\",\"campaign_title\":\"Advisor I, Customer Service R1683450\",\"campaign_type\":\"job_application\",\"job_title\":\"Shaw\u00a0Customer Care Specialist iRecruit\u00a0Engage 2026\",\"street\":\"PHL Mandaluyong City - Shaw 2\",\"address\":\"PHL Mandaluyong City - Shaw 2\",\"city\":\"Mandaluyong\",\"state\":\"National Capital Region\",\"postal_code\":\"1550\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><h2>\u00a0\u00a0\u00a0<\/h2><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p>#LI-DNI<\/p>\",\"ats_external_id\":\"R1683450\",\"location\":\"Mandaluyong, National Capital Region\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-12T20:44:45.809+08:00\",\"created_at\":\"2025-12-19T02:30:46.772+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTcwMw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Mandaluyong-City---Shaw\/Shaw-Customer-Care-Specialist-iRecruit-Engage-2026_R1683450\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"language\":[],\"location\":{\"city\":\"Mandaluyong\",\"state\":\"National Capital Region\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"1550\",\"primary_location\":{\"id\":\"PH-MAN-SHAWB-Y0\",\"wid\":\"b67da9176e3d1062f9e35bf1c631c1ff\",\"descriptor\":\"PHL Mandaluyong City - 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WAH 2025\",\"street\":\"PHL NCR QC Work-at-Home\",\"address\":\"PHL NCR QC Work-at-Home\",\"city\":\"National Capital Region\",\"state\":\"National Capital Region\",\"postal_code\":\"1121\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><p><\/p><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p><p><\/p><p>#LI-DNI \u00a0<\/p>\",\"ats_external_id\":\"R1556775\",\"location\":\"National Capital Region, National Capital Region\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-12T20:44:45.848+08:00\",\"created_at\":\"2025-12-19T02:30:45.763+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTY5Ng?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-NCR-QC-Work-at-Home\/Talent-Connect---WAH-2025_R1556775\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"CLOSED\",\"wid\":\"8ce1be24e0e743929d9ae78aa55bad04\",\"descriptor\":\"Closed\"},\"language\":[],\"location\":{\"city\":\"National Capital Region\",\"state\":\"National Capital Region\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"1121\",\"primary_location\":{\"id\":\"PH-WAH-NCRQC-00\",\"wid\":\"38bbabb5f90901e9591174b676078ab1\",\"descriptor\":\"PHL NCR QC Work-at-Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"wid\":\"db841815d19b100866d9d87d8a6a0001\",\"address\":\"chelcy.navarro@concentrix.com\"},\"last_name\":\"Navarro\",\"first_name\":\"Chelcy\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC0570\",\"wid\":\"f9af6d7260980109b01f59fb4f0632e2\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-288033\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-NCR-QC-Work-at-Home\/Talent-Connect---WAH-2025_R1556775\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-NCR-QC-Work-at-Home\/Talent-Connect---WAH-2025_R1556775\/apply\",\"job_requisition_id\":\"R1556775\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"wid\":\"c43ecfd5f4eb1001dc3edfc8a31b0002\",\"address\":\"mayanne.mariano@concentrix.com\"},\"last_name\":\"Mariano\",\"first_name\":\"Anne\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1556775\",\"wid\":\"22be5291fdde100c0f972f3d48b40001\",\"descriptor\":\"R1556775 Talent Connect - WAH 2025 (Evergreen) (Closed)\"},\"recruiter_group\":[{\"email\":{\"wid\":\"db841815d19b100866d9d87d8a6a0001\",\"address\":\"chelcy.navarro@concentrix.com\"},\"last_name\":\"Navarro\",\"first_name\":\"Chelcy\"},{\"email\":{\"wid\":\"0ace91a1681601033403095e0e1a2a5d\",\"address\":\"crispina.castino@concentrix.com\"},\"last_name\":\"Castino\",\"first_name\":\"Crispina\"},{\"email\":{\"wid\":\"abbbe7ecf3c401055e4593d1b9730005\",\"address\":\"ericka.aniceto@concentrix.com\"},\"last_name\":\"Aniceto\",\"first_name\":\"Ericka\"},{\"email\":{\"wid\":\"20206af6bafb014f3f1cd669b9233e2c\",\"address\":\"evelyn.lanuza@concentrix.com\"},\"last_name\":\"Lanuza\",\"first_name\":\"Evelyn\"},{\"email\":{\"wid\":\"c0f1b270ce991002fbf3d842acf60001\",\"address\":\"francisco.balabat@concentrix.com\"},\"last_name\":\"Balabat III\",\"first_name\":\"Francisco\"},{\"email\":{\"wid\":\"31fcaa920650011bb3b78d60186b0003\",\"address\":\"haydee.delacruz@concentrix.com\"},\"last_name\":\"dela Cruz\",\"first_name\":\"Haydee\"},{\"email\":{\"wid\":\"93189d9bc180101adc89d4078e8e0003\",\"address\":\"jeannerose.macapagal@concentrix.com\"},\"last_name\":\"Macapagal\",\"first_name\":\"Jeanne\"},{\"email\":{\"wid\":\"486015ab545d1012cd1d1e3ff7400003\",\"address\":\"juvelyn.altisin@concentrix.com\"},\"last_name\":\"Altisin\",\"first_name\":\"Juvelyn\"},{\"email\":{\"wid\":\"3739cfa3beed019850cbdf12620ec353\",\"address\":\"katrina.delavictoria@concentrix.com\"},\"last_name\":\"Dela Victoria\",\"first_name\":\"Katrina\"},{\"email\":{\"wid\":\"d8c6d0295379012488dcfba88303dc94\",\"address\":\"kimberly.olaso@concentrix.com\"},\"last_name\":\"Olaso\",\"first_name\":\"Kimberly\"},{\"email\":{\"wid\":\"7149947c375601d8e16fbc8640045408\",\"address\":\"maclariesse.orinion@concentrix.com\"},\"last_name\":\"Orinion\",\"first_name\":\"Ma. Clariesse\"},{\"email\":{\"wid\":\"69dbbdc8417210020f65d3cbba870001\",\"address\":\"marvylyn.padilla@concentrix.com\"},\"last_name\":\"Padilla\",\"first_name\":\"Marvylyn\"},{\"email\":{\"wid\":\"c5da22d27259011baafaf21ebe1f0f68\",\"address\":\"michael.macatangay@concentrix.com\"},\"last_name\":\"Macatangay\",\"first_name\":\"Michael JR\"},{\"email\":{\"wid\":\"aab7325b504401141c9410a3ffd30005\",\"address\":\"RoseCatherine.B@concentrix.com\"},\"last_name\":\"Balubar\",\"first_name\":\"Rose Catherine\"},{\"email\":{\"wid\":\"53986787b7ac101bb447d034d4a70003\",\"address\":\"virgilio.caballero@concentrix.com\"},\"last_name\":\"Caballero\",\"first_name\":\"Virgilio\"},{\"email\":{\"wid\":\"d82a8891516a01aa82e88e212a17c88d\",\"address\":\"zarrahjane.fopalan@concentrix.com\"},\"last_name\":\"Fopalan\",\"first_name\":\"Zarrah Jane\"}],\"requisition_type\":null,\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":null,\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"774\",\"campaign_id\":\"21695\",\"campaign_title\":\"Advisor I, Customer Service R1556692\",\"campaign_type\":\"job_application\",\"job_title\":\"Talent Connect - Baguio 2025\",\"street\":\"PHL Baguio City\",\"address\":\"PHL Baguio City\",\"city\":\"Cagayan de Oro\",\"state\":\"Benguet\",\"postal_code\":\"9000\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p><b>#LI-DNI<\/b><\/p><p><\/p>\",\"ats_external_id\":\"R1556692\",\"location\":\"Cagayan de Oro, Benguet\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-12T20:44:32.082+08:00\",\"created_at\":\"2025-12-19T02:30:45.754+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTY5NQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Baguio-City\/Talent-Connect---Baguio-2025_R1556692\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"CLOSED\",\"wid\":\"8ce1be24e0e743929d9ae78aa55bad04\",\"descriptor\":\"Closed\"},\"language\":[],\"location\":{\"city\":\"Cagayan de Oro\",\"state\":\"Benguet\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"9000\",\"primary_location\":{\"id\":\"JP_PHL_Baguio_City\",\"wid\":\"740544c0a47f018a8185ea781f118859\",\"descriptor\":\"PHL Baguio City\"}},\"languages\":null,\"recruiter\":{\"email\":{\"wid\":\"d53a20d4b42c10103a333a5cd5f90002\",\"address\":\"annlorrane.lacquen@concentrix.com\"},\"last_name\":\"Lacquen\",\"first_name\":\"Ann Lorrane\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"},{\"id\":\"CF Training\",\"wid\":\"0227dc387a0901170aa1cd9cf765807f\",\"descriptor\":\"Training\"},{\"id\":\"CF Quality\",\"wid\":\"0227dc387a0901315915bdf9f6652a4f\",\"descriptor\":\"Quality\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC0570\",\"wid\":\"f9af6d7260980109b01f59fb4f0632e2\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-287780\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Baguio-City\/Talent-Connect---Baguio-2025_R1556692\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Baguio-City\/Talent-Connect---Baguio-2025_R1556692\/apply\",\"job_requisition_id\":\"R1556692\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"wid\":\"9f196ba80a8701298d3cef890719f9cb\",\"address\":\"maureen.adona@concentrix.com\"},\"last_name\":\"Abinan\",\"first_name\":\"Maureen\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"},{\"id\":\"CF Training_Quality Group\",\"wid\":\"0227dc387a09017ceaef53bded65e5ef\",\"descriptor\":\"Training & Quality Group\"}],\"job_requisition\":{\"id\":\"R1556692\",\"wid\":\"2893840cef76100c09a9eec664a70000\",\"descriptor\":\"R1556692 Talent Connect - Baguio 2025 (Evergreen) (Closed)\"},\"recruiter_group\":[{\"email\":{\"wid\":\"d53a20d4b42c10103a333a5cd5f90002\",\"address\":\"annlorrane.lacquen@concentrix.com\"},\"last_name\":\"Lacquen\",\"first_name\":\"Ann Lorrane\"},{\"email\":{\"wid\":\"38f10b53a71e100be0a7559eb57f0001\",\"address\":\"jomardean.deguzman@concentrix.com\"},\"last_name\":\"De Guzman\",\"first_name\":\"Dean\"},{\"email\":{\"wid\":\"2b835bd60651100efcd20904dc960003\",\"address\":\"manuel.antonio1@concentrix.com\"},\"last_name\":\"Antonio\",\"first_name\":\"Elle\"},{\"email\":{\"wid\":\"76f1f182a7ac10126cd3ade0aaaf0001\",\"address\":\"hannah.bayquen@concentrix.com\"},\"last_name\":\"Bayquen\",\"first_name\":\"Hannah\"},{\"email\":{\"wid\":\"fa3d1bf5c2ac01dd72a3dc4ea10bac5f\",\"address\":\"jastrojeremy.ocampo@concentrix.com\"},\"last_name\":\"Ocampo\",\"first_name\":\"Jastro Jeremy\"},{\"email\":{\"wid\":\"759bccd4a2551011edb7baf3a00d0003\",\"address\":\"jerusalem.viernes@concentrix.com\"},\"last_name\":\"Viernes\",\"first_name\":\"Jerusalem\"},{\"email\":{\"wid\":\"348ab42a1ef7103347dfc61b3f7a0001\",\"address\":\"juliafranchesca.cabigon@concentrix.com\"},\"last_name\":\"Cabigon\",\"first_name\":\"Julia Franchesca\"},{\"email\":{\"wid\":\"0fb14d6ee3fe101427da2ff747f70001\",\"address\":\"nathaniel.cabreros@concentrix.com\"},\"last_name\":\"Cabreros\",\"first_name\":\"Nathaniel\"},{\"email\":{\"wid\":\"7b03a56bb10c10214d7de196e6170003\",\"address\":\"reneofeljohn.millan@concentrix.com\"},\"last_name\":\"Millan\",\"first_name\":\"Renz\"},{\"email\":{\"wid\":\"a8a6e39155d610243de844c817e80003\",\"address\":\"rheasharmaine.dionisio@concentrix.com\"},\"last_name\":\"Dionisio\",\"first_name\":\"Rhea Sharmaine\"},{\"email\":{\"wid\":\"7282f4fccac91013310aec7c35b80004\",\"address\":\"ronnie.ibay@concentrix.com\"},\"last_name\":\"Ibay\",\"first_name\":\"Ron\"},{\"email\":{\"wid\":\"2446a636660f10064e191006b1cc0005\",\"address\":\"nathaniel.timbreza@concentrix.com\"},\"last_name\":\"Timbreza\",\"first_name\":\"Zhen\"}],\"requisition_type\":null,\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":null,\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"775\",\"campaign_id\":\"21694\",\"campaign_title\":\"Advisor I, Customer Service R1575621\",\"campaign_type\":\"job_application\",\"job_title\":\"Talent Connect TIKTOK - UPA 2025\",\"street\":\"PHL Quezon City\",\"address\":\"PHL Quezon City\",\"city\":\"Pasig City\",\"state\":\"National Capital Region\",\"postal_code\":\"9000\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><p><\/p><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p><p><\/p><p>#LI-DNI \u00a0<\/p>\",\"ats_external_id\":\"R1575621\",\"location\":\"Pasig City, National Capital Region\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-12T20:44:28.603+08:00\",\"created_at\":\"2025-12-19T02:30:45.733+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTY5NA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City\/Talent-Connect-TIKTOK---UPA-2025_R1575621\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"CLOSED\",\"wid\":\"8ce1be24e0e743929d9ae78aa55bad04\",\"descriptor\":\"Closed\"},\"language\":[],\"location\":{\"city\":\"Pasig City\",\"state\":\"National Capital Region\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"9000\",\"primary_location\":{\"id\":\"JP_PHL_Quezon_City\",\"wid\":\"740544c0a47f013fcc82fa781f11ba59\",\"descriptor\":\"PHL Quezon City\"}},\"languages\":null,\"recruiter\":{\"email\":{\"wid\":\"4680206e1fb11016635d9787f4010000\",\"address\":\"hazelyn.espedido@concentrix.com\"},\"last_name\":\"Espedido\",\"first_name\":\"Hazelyn\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC0570\",\"wid\":\"f9af6d7260980109b01f59fb4f0632e2\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-299291\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City\/Talent-Connect-TIKTOK---UPA-2025_R1575621\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City\/Talent-Connect-TIKTOK---UPA-2025_R1575621\/apply\",\"job_requisition_id\":\"R1575621\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"wid\":\"4a48db2b8a9a01e418079e830123ef35\",\"address\":\"michael.munoz@concentrix.com\"},\"last_name\":\"Munoz\",\"first_name\":\"Michael\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1575621\",\"wid\":\"1f22dd0a93ec101d39885207ca6e0000\",\"descriptor\":\"R1575621 Talent Connect TIKTOK - UPA 2025 (Evergreen) (Closed)\"},\"recruiter_group\":[{\"email\":{\"wid\":\"4680206e1fb11016635d9787f4010000\",\"address\":\"hazelyn.espedido@concentrix.com\"},\"last_name\":\"Espedido\",\"first_name\":\"Hazelyn\"},{\"email\":{\"wid\":\"93189d9bc180101adc89d4078e8e0003\",\"address\":\"jeannerose.macapagal@concentrix.com\"},\"last_name\":\"Macapagal\",\"first_name\":\"Jeanne\"},{\"email\":{\"wid\":\"9c2189ad15b1011f8f4860eaa30a000b\",\"address\":\"maricel.cardama1@concentrix.com\"},\"last_name\":\"Cardama\",\"first_name\":\"Matel\"},{\"email\":{\"wid\":\"e3a61810ab601018752037d4dba40001\",\"address\":\"rachellejoy.delacruz@concentrix.com\"},\"last_name\":\"Dela Cruz\",\"first_name\":\"Rachelle Joy\"}],\"requisition_type\":null,\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":null,\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"776\",\"campaign_id\":\"21693\",\"campaign_title\":\"Advisor I, Customer Service R1682194\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Advisor - One Makati XTRA 2026\",\"street\":\"PHL Makati City\",\"address\":\"PHL Makati City\",\"city\":\"Davao\",\"state\":\"National Capital Region\",\"postal_code\":\"9000\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><h2>\u00a0\u00a0\u00a0\u00a0<\/h2><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p>#LI-DNI<\/p>\",\"ats_external_id\":\"R1682194\",\"location\":\"Davao, National Capital Region\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-12T20:43:33.041+08:00\",\"created_at\":\"2025-12-19T02:30:45.636+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTY5Mw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Makati-City\/Customer-Service-Advisor---One-Makati-XTRA-2026_R1682194\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"language\":[],\"location\":{\"city\":\"Davao\",\"state\":\"National Capital Region\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"9000\",\"primary_location\":{\"id\":\"JP_PHL_Makati_City\",\"wid\":\"740544c0a47f01fb76ecf1781f11a159\",\"descriptor\":\"PHL Makati City\"}},\"languages\":null,\"recruiter\":{\"email\":{\"wid\":\"caa81dc2365d1018761c8d3a1d9f0002\",\"address\":\"bianca.ramirez@concentrix.com\"},\"last_name\":\"Ramirez\",\"first_name\":\"Bianca\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"}],\"recruiters\":[{\"id\":\"102128572\",\"wid\":\"ee9b1cd1bea3101860be6b4b659c0000\",\"descriptor\":\"Bianca Ramirez (102128572)\"},{\"id\":\"102164384\",\"wid\":\"52fefaea6753100bc52730f2801d0000\",\"descriptor\":\"Regine Victorino (102164384)\"},{\"id\":\"101816659\",\"wid\":\"dca720b5a5b301f9f91a3e13661420b5\",\"descriptor\":\"Francis Enriquez (101816659)\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC0570\",\"wid\":\"f9af6d7260980109b01f59fb4f0632e2\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-349478\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Makati-City\/Customer-Service-Advisor---One-Makati-XTRA-2026_R1682194\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Makati-City\/Customer-Service-Advisor---One-Makati-XTRA-2026_R1682194\/apply\",\"job_requisition_id\":\"R1682194\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"wid\":\"b4e44fb98c63013120a742065f1c9239\",\"address\":\"jae.lombos@concentrix.com\"},\"last_name\":\"Lombos\",\"first_name\":\"Jae\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1682194\",\"wid\":\"293dbd51ecfc103a65d5ea7a93540000\",\"descriptor\":\"R1682194 Customer Service Advisor - One Makati XTRA 2026 (Evergreen) (Open)\"},\"recruiter_group\":[{\"email\":{\"wid\":\"caa81dc2365d1018761c8d3a1d9f0002\",\"address\":\"bianca.ramirez@concentrix.com\"},\"last_name\":\"Ramirez\",\"first_name\":\"Bianca\"},{\"email\":{\"wid\":\"355f3d89be300122b6fb3c88ba148006\",\"address\":\"francisxavierjohn.enriquez@concentrix.com\"},\"last_name\":\"Enriquez\",\"first_name\":\"Francis\"},{\"email\":{\"wid\":\"1cfa51a78a9f100be0a6bfbe934e0003\",\"address\":\"regine.victorino@concentrix.com\"},\"last_name\":\"Victorino\",\"first_name\":\"Regine\"},{\"email\":{\"wid\":\"4047322fd581012684ef732c121a01b0\",\"address\":\"rubirosa.carmona@concentrix.com\"},\"last_name\":\"Carmona\",\"first_name\":\"Rubirosa\"},{\"email\":{\"wid\":\"ad688187bad7100c565b912c9dd50001\",\"address\":\"sherryann.tayum@concentrix.com\"},\"last_name\":\"Tayum\",\"first_name\":\"Sherry Ann\"}],\"requisition_type\":null,\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":null,\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"777\",\"campaign_id\":\"21692\",\"campaign_title\":\"Advisor I, Customer Service R1667180\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Advisor - Shaw 2026\",\"street\":\"PHL Mandaluyong City - Shaw 2\",\"address\":\"PHL Mandaluyong City - Shaw 2\",\"city\":\"Mandaluyong\",\"state\":\"National Capital Region\",\"postal_code\":\"1550\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><h2>\u00a0\u00a0\u00a0<\/h2><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. 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Oriental\",\"postal_code\":\"9000\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><h2>\u00a0\u00a0\u00a0\u00a0<\/h2><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p>#LI-DNI<\/p>\",\"ats_external_id\":\"R1666267\",\"location\":\"Cagayan de Oro, Misamis Oriental\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-12T20:38:52.285+08:00\",\"created_at\":\"2025-12-19T02:30:44.779+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTY4OA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Cagayan-de-Oro---Trade-St\/Customer-Service-Advisor---CDO-XTRA-2026_R1666267\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"language\":[],\"location\":{\"city\":\"Cagayan de Oro\",\"state\":\"Misamis Oriental\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"9000\",\"primary_location\":{\"id\":\"PH-CAG-TRADE-00\",\"wid\":\"740544c0a47f0149bb9a4a781f11cc57\",\"descriptor\":\"PHL Cagayan de Oro - 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Webhelp PH\",\"street\":\"PHL Makati City - Ayala North Exchange\",\"address\":\"PHL Makati City - Ayala North Exchange\",\"city\":\"Makati City\",\"state\":\"National Capital Region\",\"postal_code\":\"1223\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0<\/h2><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0<\/h2><p>\u2022 High school diploma with three to six months of relevant experience preferred<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0<\/h2><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge.\u00a0 Works with close supervision and clearly defined procedures.\u00a0 Starting to demonstrate familiarity with client terminology, operating standards and procedures.\u00a0 Starter without sustained metric performance levels.<\/p><p><\/p><h2><b>Supplemental Geographical Information <\/b><\/h2><p>RECRUITER ENTER THE APPLICABLE LANGUAGE:<\/p><p><\/p><p>GERMANY - This job description does not apply to employees in Germany.<\/p><p><\/p><p>UNITED KINGDOM- EXCLUDE HIGH SCHOOL INFORMATION IN CANDIDATE PROFILE SECTION<\/p><p>\u00a0\u00a0\u00a0<\/p><p>PHILIPPINES\u00a0\u00a0<\/p><p>\u2022 Minimum of two years of college education. No prior call center experience is required<\/p><p>\u2022 Ability to think clearly and can explain simple issues effectively, both written and verbally<\/p><p>\u00a0\u00a0\u00a0<\/p><p>INDIA\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy<\/p><p>\u2022 Clarify customer requirements; probe for and confirm understanding of requirements or problem<\/p><p>\u2022 Confirm customer understanding of the solution and provide additional customer education as needed<\/p><p>\u2022 Ability to learn including strong problem solving skills<\/p><p>\u2022 Demonstrate strong probing and problem solving skills<\/p><p>\u2022 Should be able to handle complex queries<\/p><p>\u2022 Should be able to resolve customer queries independently\u00a0<\/p><p><\/p><h2><b>Disclaimer\u00a0\u00a0 <\/b><\/h2><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p><p><\/p><p>Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.<\/p><p><\/p>\",\"ats_external_id\":\"R1459225\",\"location\":\"Makati City, National Capital Region\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-12T20:44:03.555+08:00\",\"created_at\":\"2025-12-19T02:30:44.495+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTY4Nw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Makati-City---Ayala-North-Exchange\/Advisor---Webhelp-PH_R1459225\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"language\":[],\"location\":{\"city\":\"Makati City\",\"state\":\"National Capital Region\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"1223\",\"primary_location\":{\"id\":\"PH-MAK-BARAN-Y1\",\"wid\":\"121cc35b03a901ef93e7df4c1408f366\",\"descriptor\":\"PHL Makati City - Ayala North Exchange\"}},\"languages\":null,\"recruiter\":{\"email\":{\"wid\":\"db0bffd68c23011b9ea90d3b011aebf2\",\"address\":\"alaizamae.estipona@concentrix.com\"},\"last_name\":\"Avila\",\"first_name\":\"Alaiza Mae\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC0570\",\"wid\":\"f9af6d7260980109b01f59fb4f0632e2\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-245225\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Makati-City---Ayala-North-Exchange\/Advisor---Webhelp-PH_R1459225\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Makati-City---Ayala-North-Exchange\/Advisor---Webhelp-PH_R1459225\/apply\",\"job_requisition_id\":\"R1459225\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"wid\":\"c1b956ff42f501da173c4c47141afa01\",\"address\":\"kane.acabo@concentrix.com\"},\"last_name\":\"Acabo\",\"first_name\":\"Kane\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1459225\",\"wid\":\"1f69feb4b785102dcffc1a35f94a0000\",\"descriptor\":\"R1459225 Advisor - Webhelp PH (Evergreen) (Open)\"},\"recruiter_group\":[{\"email\":{\"wid\":\"db0bffd68c23011b9ea90d3b011aebf2\",\"address\":\"alaizamae.estipona@concentrix.com\"},\"last_name\":\"Avila\",\"first_name\":\"Alaiza Mae\"},{\"email\":{\"wid\":\"3c9cb639c6701014fcbc9992f9ff0001\",\"address\":\"jamielane.rocero@concentrix.com\"},\"last_name\":\"Rocero\",\"first_name\":\"Jamie Lane\"},{\"email\":{\"wid\":\"6403d323a55d01bbcba5c86a6043e41a\",\"address\":\"johnpaul.bandong@concentrix.com\"},\"last_name\":\"Bandong\",\"first_name\":\"John Paul\"},{\"email\":{\"wid\":\"486015ab545d1012cd1d1e3ff7400003\",\"address\":\"juvelyn.altisin@concentrix.com\"},\"last_name\":\"Altisin\",\"first_name\":\"Juvelyn\"},{\"email\":{\"wid\":\"76f1f182a7ac1012444ec4d899e30003\",\"address\":\"rawan.moselhy@concentrix.com\"},\"last_name\":\"Moselhy\",\"first_name\":\"Rawan\"},{\"email\":{\"wid\":\"bd4afc24fb4b10172e8eba6b30c90000\",\"address\":\"ricardojr.bollozos@concentrix.com\"},\"last_name\":\"Bollozos\",\"first_name\":\"Ricardo\"},{\"email\":{\"wid\":\"c9acc24a956b01c6bf905648131c1016\",\"address\":\"rosalie.bautista@concentrix.com\"},\"last_name\":\"Bautista\",\"first_name\":\"Rosalie\"},{\"email\":{\"wid\":\"8a4a0620ff50101770e7cc73dcb00002\",\"address\":\"traickasofia.sagum@concentrix.com\"},\"last_name\":\"Sagum\",\"first_name\":\"Traicka Sofia\"}],\"requisition_type\":null,\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":null,\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"780\",\"campaign_id\":\"21684\",\"campaign_title\":\"Advisor I, Customer Service R1556704\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Advisor - Homecoming - Baguio - 2025\",\"street\":\"PHL Baguio City\",\"address\":\"PHL Baguio City\",\"city\":\"Cagayan de Oro\",\"state\":\"Benguet\",\"postal_code\":\"9000\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><p><\/p><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p><b>#LI-DNI<\/b><\/p>\",\"ats_external_id\":\"R1556704\",\"location\":\"Cagayan de Oro, Benguet\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-12T20:43:15.849+08:00\",\"created_at\":\"2025-12-19T02:30:44.122+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTY4NA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Baguio-City\/Customer-Service-Advisor---Homecoming---Baguio---2025_R1556704\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"CLOSED\",\"wid\":\"8ce1be24e0e743929d9ae78aa55bad04\",\"descriptor\":\"Closed\"},\"language\":[],\"location\":{\"city\":\"Cagayan de Oro\",\"state\":\"Benguet\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"9000\",\"primary_location\":{\"id\":\"JP_PHL_Baguio_City\",\"wid\":\"740544c0a47f018a8185ea781f118859\",\"descriptor\":\"PHL Baguio City\"}},\"languages\":null,\"recruiter\":{\"email\":{\"wid\":\"d53a20d4b42c10103a333a5cd5f90002\",\"address\":\"annlorrane.lacquen@concentrix.com\"},\"last_name\":\"Lacquen\",\"first_name\":\"Ann Lorrane\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC0570\",\"wid\":\"f9af6d7260980109b01f59fb4f0632e2\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-287865\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Baguio-City\/Customer-Service-Advisor---Homecoming---Baguio---2025_R1556704\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Baguio-City\/Customer-Service-Advisor---Homecoming---Baguio---2025_R1556704\/apply\",\"job_requisition_id\":\"R1556704\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"wid\":\"9f196ba80a8701298d3cef890719f9cb\",\"address\":\"maureen.adona@concentrix.com\"},\"last_name\":\"Abinan\",\"first_name\":\"Maureen\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1556704\",\"wid\":\"22be5291fdde100c0a758afc258c0000\",\"descriptor\":\"R1556704 Customer Service Advisor - Homecoming - Baguio - 2025 (Evergreen) (Closed)\"},\"recruiter_group\":[{\"email\":{\"wid\":\"d53a20d4b42c10103a333a5cd5f90002\",\"address\":\"annlorrane.lacquen@concentrix.com\"},\"last_name\":\"Lacquen\",\"first_name\":\"Ann Lorrane\"},{\"email\":{\"wid\":\"38f10b53a71e100be0a7559eb57f0001\",\"address\":\"jomardean.deguzman@concentrix.com\"},\"last_name\":\"De Guzman\",\"first_name\":\"Dean\"},{\"email\":{\"wid\":\"76f1f182a7ac10126cd3ade0aaaf0001\",\"address\":\"hannah.bayquen@concentrix.com\"},\"last_name\":\"Bayquen\",\"first_name\":\"Hannah\"},{\"email\":{\"wid\":\"a0bc6331b589010e626e3364866c0006\",\"address\":\"krishnajhey.aggihao@concentrix.com\"},\"last_name\":\"Aggihao\",\"first_name\":\"Jhey\"},{\"email\":{\"wid\":\"0fb14d6ee3fe101427da2ff747f70001\",\"address\":\"nathaniel.cabreros@concentrix.com\"},\"last_name\":\"Cabreros\",\"first_name\":\"Nathaniel\"},{\"email\":{\"wid\":\"7b03a56bb10c10214d7de196e6170003\",\"address\":\"reneofeljohn.millan@concentrix.com\"},\"last_name\":\"Millan\",\"first_name\":\"Renz\"}],\"requisition_type\":null,\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":null,\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"781\",\"campaign_id\":\"21682\",\"campaign_title\":\"Advisor I, Customer Service R1667116\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Advisor - SM Megamall Events 2026\",\"street\":\"PHL Mandaluyong City - Megamall\",\"address\":\"PHL Mandaluyong City - Megamall\",\"city\":\"Mandaluyong City\",\"state\":\"National Capital Region\",\"postal_code\":\"1550\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><h2>\u00a0\u00a0\u00a0<\/h2><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p>#LI-DNI<\/p>\",\"ats_external_id\":\"R1667116\",\"location\":\"Mandaluyong City, National Capital Region\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-12T20:43:48.019+08:00\",\"created_at\":\"2025-12-19T02:30:42.130+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTY4Mg?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Mandaluyong-City---Megamall\/Customer-Service-Advisor---SM-Megamall-Events-2026_R1667116\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"language\":[],\"location\":{\"city\":\"Mandaluyong City\",\"state\":\"National Capital Region\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"1550\",\"primary_location\":{\"id\":\"PH-MAN-MEGAC-Y0\",\"wid\":\"b67da9176e3d1062f9e3e8033b4bc2e6\",\"descriptor\":\"PHL Mandaluyong City - Megamall\"}},\"languages\":null,\"recruiter\":{\"email\":{\"wid\":\"51bfde16830f01f95010b4cb6c37579c\",\"address\":\"angelogabriel.palpal-latoc@concentrix.com\"},\"last_name\":\"Palpal-latoc\",\"first_name\":\"Angelo Gabriel\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"}],\"recruiters\":[{\"id\":\"101356886\",\"wid\":\"0c50978b1a2301e00f735df6cc2bfb69\",\"descriptor\":\"Jayson Janda (101356886)\"},{\"id\":\"102041857\",\"wid\":\"37361864065d101505f3ba088fdd0000\",\"descriptor\":\"Christee Anne Valenzuela (102041857)\"},{\"id\":\"102935259\",\"wid\":\"0e9f49a2f18a101793beabb5f00d0000\",\"descriptor\":\"Dianica Yapo (102935259)\"},{\"id\":\"101486983\",\"wid\":\"862832a91037010835f87cde57374df0\",\"descriptor\":\"Angelo Gabriel Palpal-latoc (101486983)\"},{\"id\":\"103360740\",\"wid\":\"3dc9b3223de6101f533d2b8cd2c90000\",\"descriptor\":\"Venice Grande (103360740)\"},{\"id\":\"103359890\",\"wid\":\"3dc9b3223de6101f1711702daa0f0000\",\"descriptor\":\"Erish Coline Bautista (103359890)\"},{\"id\":\"102005295\",\"wid\":\"862de1f0c7fe0105f698e294f7a00000\",\"descriptor\":\"Jorem Tamayo (102005295)\"},{\"id\":\"103384781\",\"wid\":\"e4c099c2115f1025dd8b46b709df0000\",\"descriptor\":\"Jamille Zurbito (103384781)\"},{\"id\":\"101940974\",\"wid\":\"9c30a4b5b058010b650bd3f9cd840000\",\"descriptor\":\"Jessica May Dorias (101940974)\"},{\"id\":\"103050512\",\"wid\":\"12450442ebf2101abe068ba99a640000\",\"descriptor\":\"Louise Abram Robin (103050512)\"},{\"id\":\"102845459\",\"wid\":\"648a9088fb231005020d8108da400000\",\"descriptor\":\"Joyce Ann Lorenzana (102845459)\"},{\"id\":\"101433080\",\"wid\":\"ae4f445f714f014951e417bc8a1c2ba2\",\"descriptor\":\"Dennis Ampong (101433080)\"},{\"id\":\"102049298\",\"wid\":\"0064bd6ead2b1018a0b5087233820000\",\"descriptor\":\"Hannilyn Mae Manipol (102049298)\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC0570\",\"wid\":\"f9af6d7260980109b01f59fb4f0632e2\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-349719\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Mandaluyong-City---Megamall\/Customer-Service-Advisor---SM-Megamall-Events-2026_R1667116\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Mandaluyong-City---Megamall\/Customer-Service-Advisor---SM-Megamall-Events-2026_R1667116\/apply\",\"job_requisition_id\":\"R1667116\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"wid\":\"9f196ba80a87015cf63fd88b0719c7d5\",\"address\":\"lorenzo.concepcion@concentrix.com\"},\"last_name\":\"Concepcion\",\"first_name\":\"Christian Lorenzo\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1667116\",\"wid\":\"1de108304874102b92e7084f4c220000\",\"descriptor\":\"R1667116 Customer Service Advisor - SM Megamall Events 2026 (Evergreen) (Open)\"},\"recruiter_group\":[{\"email\":{\"wid\":\"51bfde16830f01f95010b4cb6c37579c\",\"address\":\"angelogabriel.palpal-latoc@concentrix.com\"},\"last_name\":\"Palpal-latoc\",\"first_name\":\"Angelo Gabriel\"},{\"email\":{\"wid\":\"44711938ed72100587f0035689020003\",\"address\":\"janalfonso.reynaldo@concentrix.com\"},\"last_name\":\"Reynaldo\",\"first_name\":\"Anzo\"},{\"email\":{\"wid\":\"94ea4c0da5c2101521d16ba46f230003\",\"address\":\"christeeanne.valenzuela@concentrix.com\"},\"last_name\":\"Valenzuela\",\"first_name\":\"Christee Anne\"},{\"email\":{\"wid\":\"6a345a9cde97101f1dbccfa707600000\",\"address\":\"erishcoline.bautista@concentrix.com\"},\"last_name\":\"Bautista\",\"first_name\":\"Erish Coline\"},{\"email\":{\"wid\":\"440da50ea7021057a7be6c490a750001\",\"address\":\"hannilynmae.manipol1@concentrix.com\"},\"last_name\":\"Manipol\",\"first_name\":\"Hannilyn Mae\"},{\"email\":{\"wid\":\"53ad08e2c6f41025ed19b9111ac70003\",\"address\":\"jamille.zurbito@concentrix.com\"},\"last_name\":\"Zurbito\",\"first_name\":\"Jamille\"},{\"email\":{\"wid\":\"38ed7a0adf89101ca5500a0d58170004\",\"address\":\"jayson.janda@concentrix.com\"},\"last_name\":\"Janda\",\"first_name\":\"Jayson\"},{\"email\":{\"wid\":\"eb564db58494010b75aa45ae99a10001\",\"address\":\"jessicamay.dorias@concentrix.com\"},\"last_name\":\"Dorias\",\"first_name\":\"Jessica May\"},{\"email\":{\"wid\":\"aeab92e7fb7c0120fda50d44f0980007\",\"address\":\"joebert.francisco1@concentrix.com\"},\"last_name\":\"Francisco\",\"first_name\":\"Joebert\"},{\"email\":{\"wid\":\"6e34ede3e9df01060a4dcc668a6b0004\",\"address\":\"jorem.tamayo@concentrix.com\"},\"last_name\":\"Tamayo\",\"first_name\":\"Jorem\"},{\"email\":{\"wid\":\"622bbf4a25c710055f93a54c93160003\",\"address\":\"joyceann.lorenzana@concentrix.com\"},\"last_name\":\"Lorenzana\",\"first_name\":\"Joyce Ann\"},{\"email\":{\"wid\":\"329c3bc5475110019545734085f90000\",\"address\":\"louiseabram.robin@concentrix.com\"},\"last_name\":\"Robin\",\"first_name\":\"Louise Abram\"},{\"email\":{\"wid\":\"0b18d80e426401572331230ced00b280\",\"address\":\"majalouellaamor.piso@concentrix.com\"},\"last_name\":\"Piso\",\"first_name\":\"Maja Louella Amor\"},{\"email\":{\"wid\":\"231174d7d0fc101f62430a09b25f0002\",\"address\":\"venice.grande@concentrix.com\"},\"last_name\":\"Grande\",\"first_name\":\"Venice\"}],\"requisition_type\":null,\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":null,\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"782\",\"campaign_id\":\"21670\",\"campaign_title\":\"Advisor I, Customer Service R1559090\",\"campaign_type\":\"job_application\",\"job_title\":\"BP Clark 2025\",\"street\":\"PHL Clark\",\"address\":\"PHL Clark\",\"city\":\"Angeles City\",\"state\":\"Pampanga\",\"postal_code\":\"2009\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><h2>\u00a0\u00a0\u00a0<\/h2><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p>#LI-DNI<\/p>\",\"ats_external_id\":\"R1559090\",\"location\":\"Angeles City, Pampanga\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-12T20:38:31.458+08:00\",\"created_at\":\"2025-12-19T02:30:38.519+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTY3MA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Clark\/BP-Clark-2025_R1559090-32\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"CLOSED\",\"wid\":\"8ce1be24e0e743929d9ae78aa55bad04\",\"descriptor\":\"Closed\"},\"language\":[],\"location\":{\"city\":\"Angeles City\",\"state\":\"Pampanga\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"2009\",\"primary_location\":{\"id\":\"PH-PAM-GARCI-Y0\",\"wid\":\"b67da9176e3d1062f9e45025091dc385\",\"descriptor\":\"PHL Clark\"}},\"languages\":null,\"recruiter\":{\"email\":{\"wid\":\"81b1e2db4cd6018ed8223b4c6e3361c4\",\"address\":\"alyssamarie.reyes@concentrix.com\"},\"last_name\":\"Reyes\",\"first_name\":\"Alyssa Marie\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC0570\",\"wid\":\"f9af6d7260980109b01f59fb4f0632e2\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-338382\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Clark\/BP-Clark-2025_R1559090-32\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Clark\/BP-Clark-2025_R1559090-32\/apply\",\"job_requisition_id\":\"R1559090\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"wid\":\"9486d7dfa08610184731e75d71c70001\",\"address\":\"renatochuck.mateo@concentrix.com\"},\"last_name\":\"Mateo\",\"first_name\":\"Chuck\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1559090\",\"wid\":\"1b4acf47a3a4100e28a8c7b753930000\",\"descriptor\":\"R1559090 BP Clark 2025 (Evergreen) (Closed)\"},\"recruiter_group\":[{\"email\":{\"wid\":\"81b1e2db4cd6018ed8223b4c6e3361c4\",\"address\":\"alyssamarie.reyes@concentrix.com\"},\"last_name\":\"Reyes\",\"first_name\":\"Alyssa Marie\"},{\"email\":{\"wid\":\"d53a20d4b42c10103a333a5cd5f90002\",\"address\":\"annlorrane.lacquen@concentrix.com\"},\"last_name\":\"Lacquen\",\"first_name\":\"Ann Lorrane\"},{\"email\":{\"wid\":\"b0d922c9d8fb100e23b2203679f50003\",\"address\":\"beverlyanne.reyes@concentrix.com\"},\"last_name\":\"Reyes\",\"first_name\":\"BA\"},{\"email\":{\"wid\":\"ac8edf43df2a1027b17f682770b50001\",\"address\":\"camillexena.carpio@concentrix.com\"},\"last_name\":\"Carpio\",\"first_name\":\"Camille 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This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><h2><\/h2><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. 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Customer Service R1683476\",\"campaign_type\":\"job_application\",\"job_title\":\"WAH\u00a0Customer Care Specialist iRecruit\u00a0Engage 2026\",\"street\":\"PHL NCR QC Work-at-Home\",\"address\":\"PHL NCR QC Work-at-Home\",\"city\":\"National Capital Region\",\"state\":\"National Capital Region\",\"postal_code\":\"1121\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><p><\/p><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p><span>#LI-DNI<\/span><\/p>\",\"ats_external_id\":\"R1683476\",\"location\":\"National Capital Region, National Capital Region\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-12T20:43:29.865+08:00\",\"created_at\":\"2025-12-19T02:30:37.730+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTY2NQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-NCR-QC-Work-at-Home\/WAH-Customer-Care-Specialist-iRecruit-Engage-2026_R1683476\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact 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This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><h2>\u00a0\u00a0\u00a0\u00a0<\/h2><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. 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This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><p><\/p><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p>#LI-DNI<\/p>\",\"ats_external_id\":\"R1667881\",\"location\":\"Cagayan de Oro, National Capital Region\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-12T20:42:45.236+08:00\",\"created_at\":\"2025-12-19T02:30:37.406+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTY2Mw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Bonifacio-Global-City-Taguig\/Talent-Connect---Taguig-2026_R1667881\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"language\":[],\"location\":{\"city\":\"Cagayan de Oro\",\"state\":\"National Capital Region\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"9000\",\"primary_location\":{\"id\":\"JP_PHL_Bonifacio_Global_City_Taguig\",\"wid\":\"740544c0a47f01822bc3eb781f118d59\",\"descriptor\":\"PHL Bonifacio Global City Taguig\"}},\"languages\":null,\"recruiter\":{\"email\":{\"wid\":\"db0bffd68c23011b9ea90d3b011aebf2\",\"address\":\"alaizamae.estipona@concentrix.com\"},\"last_name\":\"Avila\",\"first_name\":\"Alaiza Mae\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"}],\"recruiters\":[{\"id\":\"101320691\",\"wid\":\"891ff766478f01d3917c3b88aa1a67f1\",\"descriptor\":\"Rubirosa Carmona (101320691)\"},{\"id\":\"102073435\",\"wid\":\"6903affddc6b1003162212e7051e0000\",\"descriptor\":\"Dominic Bueza (102073435)\"},{\"id\":\"102124464\",\"wid\":\"7799da4dd3a410167f5938b2d9350000\",\"descriptor\":\"Carolyn Ramoso (102124464)\"},{\"id\":\"102935259\",\"wid\":\"0e9f49a2f18a101793beabb5f00d0000\",\"descriptor\":\"Dianica Yapo (102935259)\"},{\"id\":\"102087372\",\"wid\":\"6fde65af0b551008c02903c1b3f30000\",\"descriptor\":\"Eldon Erispe (102087372)\"},{\"id\":\"101766362\",\"wid\":\"835f92ae91cb01d119bb875f411fb345\",\"descriptor\":\"Erika Raquel (101766362)\"},{\"id\":\"102357000\",\"wid\":\"6cb4db9d9751101dd2871940ac510000\",\"descriptor\":\"Kate Ann Almero (102357000)\"},{\"id\":\"102070624\",\"wid\":\"07c8d662333d10019e1d30d769430000\",\"descriptor\":\"Ian Mojica (102070624)\"},{\"id\":\"102078021\",\"wid\":\"529925a1bbcf1004fbefdef445d40000\",\"descriptor\":\"Roselyn Pe\u00f1a (102078021)\"},{\"id\":\"102334704\",\"wid\":\"87ac2d61f2431014569738cad0cf0000\",\"descriptor\":\"Emily Dela Cruz (102334704)\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC0570\",\"wid\":\"f9af6d7260980109b01f59fb4f0632e2\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-349733\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Bonifacio-Global-City-Taguig\/Talent-Connect---Taguig-2026_R1667881\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Bonifacio-Global-City-Taguig\/Talent-Connect---Taguig-2026_R1667881\/apply\",\"job_requisition_id\":\"R1667881\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"wid\":\"f602f18826e901d0db7c47aabd19b75d\",\"address\":\"jeff.visico@concentrix.com\"},\"last_name\":\"Visico\",\"first_name\":\"Jeff\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1667881\",\"wid\":\"17a1f7ba282d102c3084d3ef4c8d0000\",\"descriptor\":\"R1667881 Talent Connect - 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This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><h2><\/h2><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p>#LI-DNI<\/p>\",\"ats_external_id\":\"R1683351\",\"location\":\"Bacolod City, Negros Occidental\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-12T20:38:11.704+08:00\",\"created_at\":\"2025-12-19T02:30:37.031+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTY2MQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Bacolod-City---Two-Sanparq\/Bacolod-Customer-Care-Specialist-iRecruit-Engage-2026_R1683351\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact 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Center\"}],\"recruiters\":[{\"id\":\"978316\",\"wid\":\"f6358e3b3d6d015a95697d3afd18d1d0\",\"descriptor\":\"John Paul Anonuevo (978316)\"},{\"id\":\"102070681\",\"wid\":\"fd856c041d671001a0ddb74c8cbc0000\",\"descriptor\":\"Chris Benedict Cartel (102070681)\"},{\"id\":\"101424577\",\"wid\":\"b55de71e338a01f9da129064e811214e\",\"descriptor\":\"Aprilyn Alinsod (101424577)\"},{\"id\":\"102095872\",\"wid\":\"2dcedc5928da100c05541de93a0d0000\",\"descriptor\":\"Chzarina Cleofe (102095872)\"},{\"id\":\"100252719\",\"wid\":\"60219339f7a01064a55412f08dcc9bf7\",\"descriptor\":\"Jeff Visico (100252719)\"},{\"id\":\"101390631\",\"wid\":\"93069376822001a31568aa563a18ab43\",\"descriptor\":\"Stephanie Anne Mariano - Navera (101390631)\"},{\"id\":\"725735\",\"wid\":\"f6358e3b3d6d0193adcffbbe00196af0\",\"descriptor\":\"Marah Aguilera (725735)\"},{\"id\":\"101795097\",\"wid\":\"9c085bf78f150196cdcc852052092431\",\"descriptor\":\"Jace Dayapan (101795097)\"},{\"id\":\"285475\",\"wid\":\"60219339f7a010647ac45f9d8fe42315\",\"descriptor\":\"Kyle Quinto (285475)\"},{\"id\":\"101410063\",\"wid\":\"9a3e426a77a00129c267ed613b018196\",\"descriptor\":\"Mark Joseph Italia (101410063)\"},{\"id\":\"103198845\",\"wid\":\"509863e9572b102cdcb157aba45e0000\",\"descriptor\":\"Whax Joaquin (103198845)\"},{\"id\":\"179799\",\"wid\":\"60219339f7a01064767dcf8c3a18d31a\",\"descriptor\":\"Paris Glenn Fortunado (179799)\"},{\"id\":\"101825227\",\"wid\":\"2c81d20b50d6012f4248848cd4168070\",\"descriptor\":\"Lucky Lyn Tubera (101825227)\"},{\"id\":\"101994547\",\"wid\":\"83e0950206e8012443353406e0a60000\",\"descriptor\":\"Roger Angelo Lansa (101994547)\"},{\"id\":\"100165891\",\"wid\":\"60219339f7a01064a54b905cb92c75af\",\"descriptor\":\"Al Pagulayan (100165891)\"},{\"id\":\"102908576\",\"wid\":\"32eaf7db2e3c1008943eabfd42680000\",\"descriptor\":\"Jimpaul Maravillas (102908576)\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC0570\",\"wid\":\"f9af6d7260980109b01f59fb4f0632e2\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-349722\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Bacolod-City---Two-Sanparq\/Bacolod-Customer-Care-Specialist-iRecruit-Engage-2026_R1683351\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Bacolod-City---Two-Sanparq\/Bacolod-Customer-Care-Specialist-iRecruit-Engage-2026_R1683351\/apply\",\"job_requisition_id\":\"R1683351\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"wid\":\"f6358e3b3d6d01637be92ac200192001\",\"address\":\"gerald.terceno@concentrix.com\"},\"last_name\":\"Terceno\",\"first_name\":\"Ged\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1683351\",\"wid\":\"1bcfae2c0848103b469a7d44241a0000\",\"descriptor\":\"R1683351 Bacolod\u00a0Customer Care Specialist\u00a0iRecruit\u00a0Engage 2026 (Evergreen) (Open)\"},\"recruiter_group\":[{\"email\":{\"wid\":\"75f444f94b40017a3206c431011adde9\",\"address\":\"al.pagulayan@concentrix.com\"},\"last_name\":\"Pagulayan\",\"first_name\":\"Al\"},{\"email\":{\"wid\":\"75f444f94b4001fc2e016bf8021ad903\",\"address\":\"angeliquerose.mangubat@concentrix.com\"},\"last_name\":\"Mangubat\",\"first_name\":\"Angelique Rose\"},{\"email\":{\"wid\":\"d53a20d4b42c10103a333a5cd5f90002\",\"address\":\"annlorrane.lacquen@concentrix.com\"},\"last_name\":\"Lacquen\",\"first_name\":\"Ann Lorrane\"},{\"email\":{\"wid\":\"fb9d47fc789a1002fced53de36940002\",\"address\":\"anna.bacani@concentrix.com\"},\"last_name\":\"Bacani\",\"first_name\":\"Anna Jessica\"},{\"email\":{\"wid\":\"db0bffd68c23013380a63a87d419db01\",\"address\":\"aprilyn.alinsod@concentrix.com\"},\"last_name\":\"Alinsod\",\"first_name\":\"Aprilyn\"},{\"email\":{\"wid\":\"db841815d19b100866d9d87d8a6a0001\",\"address\":\"chelcy.navarro@concentrix.com\"},\"last_name\":\"Navarro\",\"first_name\":\"Chelcy\"},{\"email\":{\"wid\":\"8e81e72f17481001bf1003b9cb290000\",\"address\":\"chrisbenedict.cartel@concentrix.com\"},\"last_name\":\"Cartel\",\"first_name\":\"Chris Benedict\"},{\"email\":{\"wid\":\"a221dabc1460100c21dda03ffc580005\",\"address\":\"chzarina.cleofe@concentrix.com\"},\"last_name\":\"Cleofe\",\"first_name\":\"Chzarina\"},{\"email\":{\"wid\":\"0ce74e7afeae010a563a138aa3800000\",\"address\":\"erickjoseph.conda@concentrix.com\"},\"last_name\":\"Conda\",\"first_name\":\"Erick 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Glenn\"},{\"email\":{\"wid\":\"cd562904c8ba01e87df5062ae22cefe3\",\"address\":\"ramoncarlos.lacson@concentrix.com\"},\"last_name\":\"Lacson\",\"first_name\":\"Ramon Carlos\"},{\"email\":{\"wid\":\"2ff5a262daca01245315529a73c60001\",\"address\":\"rogerangelo.lansa@concentrix.com\"},\"last_name\":\"Lansa\",\"first_name\":\"Roger Angelo\"},{\"email\":{\"wid\":\"d9dbf78d463b102d0153f72dd9c00003\",\"address\":\"ronwell.doromal@concentrix.com\"},\"last_name\":\"Doromal\",\"first_name\":\"Ronwell\"},{\"email\":{\"wid\":\"a3298acd7dc80120f568103f9b17df2d\",\"address\":\"stephanieanne.mariano@concentrix.com\"},\"last_name\":\"Mariano - Navera\",\"first_name\":\"Stephanie Anne\"},{\"email\":{\"wid\":\"251285f66e6701b68f5b07b40b2c53d2\",\"address\":\"therisamay.bagona@concentrix.com\"},\"last_name\":\"Bagona\",\"first_name\":\"Therisa May\"},{\"email\":{\"wid\":\"64fcf12dd3d91012a2630b6064fb0000\",\"address\":\"wency.estolano@concentrix.com\"},\"last_name\":\"Estolano\",\"first_name\":\"Wency\"},{\"email\":{\"wid\":\"fea03cd57528102cea3f20068adc0001\",\"address\":\"justin.joaquin@concentrix.com\"},\"last_name\":\"Joaquin\",\"first_name\":\"Whax\"},{\"email\":{\"wid\":\"d82a8891516a01aa82e88e212a17c88d\",\"address\":\"zarrahjane.fopalan@concentrix.com\"},\"last_name\":\"Fopalan\",\"first_name\":\"Zarrah Jane\"}],\"requisition_type\":null,\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":null,\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"789\",\"campaign_id\":\"21660\",\"campaign_title\":\"Advisor I, Customer Service R1682852\",\"campaign_type\":\"job_application\",\"job_title\":\"CEBU IT PARK ARP TALKPUSH 2026\",\"street\":\"PHL Cebu\",\"address\":\"PHL Cebu\",\"city\":\"CEBU\",\"state\":\"Cebu\",\"postal_code\":\"9000\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><p>#WAH jobs also available.<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><p><\/p><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p>#LI-DNI<\/p>\",\"ats_external_id\":\"R1682852\",\"location\":\"CEBU, Cebu\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-12T20:38:03.272+08:00\",\"created_at\":\"2025-12-19T02:30:36.648+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTY2MA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Cebu\/CEBU-IT-PARK-ARP-TALKPUSH-2026_R1682852\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"language\":[],\"location\":{\"city\":\"CEBU\",\"state\":\"Cebu\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"9000\",\"primary_location\":{\"id\":\"JP_PHL_Cebu\",\"wid\":\"740544c0a47f01bfd3cdec781f119259\",\"descriptor\":\"PHL Cebu\"}},\"languages\":null,\"recruiter\":{\"email\":{\"wid\":\"75f444f94b4001fc2e016bf8021ad903\",\"address\":\"angeliquerose.mangubat@concentrix.com\"},\"last_name\":\"Mangubat\",\"first_name\":\"Angelique Rose\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"}],\"recruiters\":[{\"id\":\"100790659\",\"wid\":\"60219339f7a01064a5ad0cb5a5742cde\",\"descriptor\":\"Angelique Rose Mangubat (100790659)\"},{\"id\":\"102028539\",\"wid\":\"4be2fdb49cb6010f9e32de2399560000\",\"descriptor\":\"Jewelshane Sibulan (102028539)\"},{\"id\":\"101244807\",\"wid\":\"84ef38693cf301977ae513eb7529b605\",\"descriptor\":\"Khaye Perales (101244807)\"},{\"id\":\"101262858\",\"wid\":\"e5c792084c3d01126e7ddbfc0e13ff70\",\"descriptor\":\"Nicole Ymas (101262858)\"},{\"id\":\"102032616\",\"wid\":\"a6c6b7ef2b420110ec4eb8d989da0000\",\"descriptor\":\"Marie Danielle Dela Cruz (102032616)\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC0570\",\"wid\":\"f9af6d7260980109b01f59fb4f0632e2\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-351101\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Cebu\/CEBU-IT-PARK-ARP-TALKPUSH-2026_R1682852\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Cebu\/CEBU-IT-PARK-ARP-TALKPUSH-2026_R1682852\/apply\",\"job_requisition_id\":\"R1682852\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"wid\":\"c1b956ff42f501e0ebd4db990d1a863a\",\"address\":\"charleshomer.labor@concentrix.com\"},\"last_name\":\"Labor\",\"first_name\":\"Charles Homer\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1682852\",\"wid\":\"1bcfae2c0848103aff39081f306f0000\",\"descriptor\":\"R1682852 CEBU IT PARK ARP TALKPUSH 2026 (Evergreen) (Open)\"},\"recruiter_group\":[{\"email\":{\"wid\":\"75f444f94b4001fc2e016bf8021ad903\",\"address\":\"angeliquerose.mangubat@concentrix.com\"},\"last_name\":\"Mangubat\",\"first_name\":\"Angelique Rose\"},{\"email\":{\"wid\":\"7180947b8e261022b4bd2e534e670003\",\"address\":\"erikamae.pekitpekit@concentrix.com\"},\"last_name\":\"Pekit-pekit\",\"first_name\":\"Erika Mae\"},{\"email\":{\"wid\":\"db0bffd68c2301591511e22b121ab7bc\",\"address\":\"jacqueline.pilapil@concentrix.com\"},\"last_name\":\"Pilapil\",\"first_name\":\"Jacqueline\"},{\"email\":{\"wid\":\"f32cbe827ca1010fbcad817339fb0003\",\"address\":\"jewelshane.sibulan@concentrix.com\"},\"last_name\":\"Sibulan\",\"first_name\":\"Jewelshane\"},{\"email\":{\"wid\":\"b873c6d780d601e5c0f56ccfaa3da177\",\"address\":\"khaye.perales@concentrix.com\"},\"last_name\":\"Perales\",\"first_name\":\"Khaye\"},{\"email\":{\"wid\":\"04086923eec701110a173d0607dd0001\",\"address\":\"mariedanielle.delacruz@concentrix.com\"},\"last_name\":\"Dela Cruz\",\"first_name\":\"Marie Danielle\"},{\"email\":{\"wid\":\"3aef857c76e0015cbd1f6f1d0f1a6467\",\"address\":\"nicoletracy.ymas@concentrix.com\"},\"last_name\":\"Ymas\",\"first_name\":\"Nicole\"}],\"requisition_type\":null,\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":null,\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"790\",\"campaign_id\":\"21656\",\"campaign_title\":\"Advisor I, Customer Service R1683394\",\"campaign_type\":\"job_application\",\"job_title\":\"Mactan\u00a0Customer Care Specialist iRecruit\u00a0Engage 2026\",\"street\":\"PHL Cebu\",\"address\":\"PHL Cebu\",\"city\":\"CEBU\",\"state\":\"Cebu\",\"postal_code\":\"9000\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><p>\u00a0\u00a0\u00a0<\/p><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><div><div><div><div><div><div><div><b><span><span>#LI-DNI<\/span><\/span><\/b><\/div><\/div><\/div><\/div><\/div><\/div><\/div>\",\"ats_external_id\":\"R1683394\",\"location\":\"CEBU, Cebu\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-12T20:37:55.668+08:00\",\"created_at\":\"2025-12-19T02:30:36.328+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTY1Ng?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Cebu\/Mactan-Customer-Care-Specialist-iRecruit-Engage-2026_R1683394\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"language\":[],\"location\":{\"city\":\"CEBU\",\"state\":\"Cebu\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"9000\",\"primary_location\":{\"id\":\"JP_PHL_Cebu\",\"wid\":\"740544c0a47f01bfd3cdec781f119259\",\"descriptor\":\"PHL Cebu\"}},\"languages\":null,\"recruiter\":{\"email\":{\"wid\":\"75f444f94b40017a3206c431011adde9\",\"address\":\"al.pagulayan@concentrix.com\"},\"last_name\":\"Pagulayan\",\"first_name\":\"Al\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"}],\"recruiters\":[{\"id\":\"102041857\",\"wid\":\"37361864065d101505f3ba088fdd0000\",\"descriptor\":\"Christee Anne Valenzuela (102041857)\"},{\"id\":\"102272093\",\"wid\":\"c27573b450b7102682c6960481f50000\",\"descriptor\":\"Fatima Saladaga (102272093)\"},{\"id\":\"100790659\",\"wid\":\"60219339f7a01064a5ad0cb5a5742cde\",\"descriptor\":\"Angelique Rose Mangubat (100790659)\"},{\"id\":\"102334704\",\"wid\":\"87ac2d61f2431014569738cad0cf0000\",\"descriptor\":\"Emily Dela Cruz (102334704)\"},{\"id\":\"101234783\",\"wid\":\"5394e058370d017ebf8e3d3dec5bb769\",\"descriptor\":\"June Mark Viscara (101234783)\"},{\"id\":\"102095872\",\"wid\":\"2dcedc5928da100c05541de93a0d0000\",\"descriptor\":\"Chzarina Cleofe (102095872)\"},{\"id\":\"101424577\",\"wid\":\"b55de71e338a01f9da129064e811214e\",\"descriptor\":\"Aprilyn Alinsod (101424577)\"},{\"id\":\"148212\",\"wid\":\"9f196ba80a870191afd38447051933e3\",\"descriptor\":\"Francisco Balabat III 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(101547113)\"},{\"id\":\"102887732\",\"wid\":\"ab992a5af6c110171ad9cad30fd10000\",\"descriptor\":\"Claudine Kaye Olayvar (102887732)\"},{\"id\":\"101344505\",\"wid\":\"d68fbb48badb01a86a58ea2e031bd0a2\",\"descriptor\":\"Chenee Faye Osabel (101344505)\"},{\"id\":\"102215684\",\"wid\":\"85018d4cae2c1007bf1a2c82e0620000\",\"descriptor\":\"Roland Baldos (102215684)\"},{\"id\":\"285475\",\"wid\":\"60219339f7a010647ac45f9d8fe42315\",\"descriptor\":\"Kyle Quinto (285475)\"},{\"id\":\"179799\",\"wid\":\"60219339f7a01064767dcf8c3a18d31a\",\"descriptor\":\"Paris Glenn Fortunado (179799)\"},{\"id\":\"101262858\",\"wid\":\"e5c792084c3d01126e7ddbfc0e13ff70\",\"descriptor\":\"Nicole Ymas (101262858)\"},{\"id\":\"101825227\",\"wid\":\"2c81d20b50d6012f4248848cd4168070\",\"descriptor\":\"Lucky Lyn Tubera (101825227)\"},{\"id\":\"102146731\",\"wid\":\"891bf6a6985b10037f431ce2dc810000\",\"descriptor\":\"Thea Torceno 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This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><p><\/p><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p><span>#LI-DNI<\/span><\/p>\",\"ats_external_id\":\"R1667937\",\"location\":\"Muntinlupa City, National Capital Region\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-12T20:42:54.332+08:00\",\"created_at\":\"2025-12-19T02:30:36.005+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTY1NA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Muntinlupa---Alabang-1\/Customer-Service-Advisor---Digital-Intake---Alabang-2026_R1667937\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"language\":[],\"location\":{\"city\":\"Muntinlupa City\",\"state\":\"National Capital Region\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"1780\",\"primary_location\":{\"id\":\"PH-MUN-CYBER-Y0\",\"wid\":\"b67da9176e3d1062f9e3a2b4e1bbc269\",\"descriptor\":\"PHL Muntinlupa - Alabang 1\"}},\"languages\":null,\"recruiter\":{\"email\":{\"wid\":\"8df8e12b90ef012f3867bd87510636fb\",\"address\":\"kristineanne.dioquino@concentrix.com\"},\"last_name\":\"Dioquino\",\"first_name\":\"Anne\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"}],\"recruiters\":[{\"id\":\"100880459\",\"wid\":\"60219339f7a01064a36e514b202f2f81\",\"descriptor\":\"Krizz Anne Bulan (100880459)\"},{\"id\":\"101949545\",\"wid\":\"efcc56d31caa010ed7f699ca39700000\",\"descriptor\":\"Jasmine Nicole Abing (101949545)\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC0570\",\"wid\":\"f9af6d7260980109b01f59fb4f0632e2\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-350574\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Muntinlupa---Alabang-1\/Customer-Service-Advisor---Digital-Intake---Alabang-2026_R1667937\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Muntinlupa---Alabang-1\/Customer-Service-Advisor---Digital-Intake---Alabang-2026_R1667937\/apply\",\"job_requisition_id\":\"R1667937\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"wid\":\"9f36ceb20e9e018540495e1a70318a00\",\"address\":\"armanluther.mejia@concentrix.com\"},\"last_name\":\"Mejia\",\"first_name\":\"Arman Luther\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1667937\",\"wid\":\"17a1f7ba282d102c3da2726595f80001\",\"descriptor\":\"R1667937 Customer Service Advisor - Digital Intake - Alabang 2026 (Evergreen) (Open)\"},\"recruiter_group\":[{\"email\":{\"wid\":\"8df8e12b90ef012f3867bd87510636fb\",\"address\":\"kristineanne.dioquino@concentrix.com\"},\"last_name\":\"Dioquino\",\"first_name\":\"Anne\"},{\"email\":{\"wid\":\"1370d2b3f2d910146cf6b03f90680003\",\"address\":\"emily.delacruz@concentrix.com\"},\"last_name\":\"Dela Cruz\",\"first_name\":\"Emily\"},{\"email\":{\"wid\":\"46a3bbf9a67601cf069fccc3aa281838\",\"address\":\"fritziehazel.salumbides@concentrix.com\"},\"last_name\":\"Salumbides\",\"first_name\":\"Fritzie Hazel\"},{\"email\":{\"wid\":\"e69227feb69701100a8fd1c6a0d30003\",\"address\":\"jasminenicole.abing@concentrix.com\"},\"last_name\":\"Abing\",\"first_name\":\"Jasmine Nicole\"},{\"email\":{\"wid\":\"60bfb0fa91941010428467391b1c0005\",\"address\":\"juliacobelle.jimenez@concentrix.com\"},\"last_name\":\"Jimenez\",\"first_name\":\"Julia Cobelle\"},{\"email\":{\"wid\":\"830856e529c801100b1ffe2d183d0007\",\"address\":\"krizzanne.bulan@concentrix.com\"},\"last_name\":\"Bulan\",\"first_name\":\"Krizz Anne\"}],\"requisition_type\":null,\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":null,\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"792\",\"campaign_id\":\"21653\",\"campaign_title\":\"Advisor II, Customer Service R1668271\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Advisor - Digital Intake - MOA 2026\",\"street\":\"PHL Pasay City\",\"address\":\"PHL Pasay City\",\"city\":\"Davao\",\"state\":\"National Capital Region\",\"postal_code\":\"9000\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Customer Support Associate II position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of non-routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to resolve customer issues that are non-standard\/unstructured and require some clarification or conceptual thinking<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain broad knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with six plus months of customer service experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to learn including strong problem solving skills<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with proficient attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Able to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job.\u00a0 They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p>#LI-DNI<\/p>\",\"ats_external_id\":\"R1668271\",\"location\":\"Davao, National Capital Region\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-12T20:42:49.651+08:00\",\"created_at\":\"2025-12-19T02:30:35.761+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTY1Mw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Pasay-City\/Customer-Service-Advisor---Digital-Intake---MOA-2026_R1668271\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"language\":[],\"location\":{\"city\":\"Davao\",\"state\":\"National Capital Region\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"9000\",\"primary_location\":{\"id\":\"JP_PHL_Pasay_City\",\"wid\":\"740544c0a47f01e72197f7781f11b059\",\"descriptor\":\"PHL Pasay City\"}},\"languages\":null,\"recruiter\":{\"email\":{\"wid\":\"e69227feb69701100a8fd1c6a0d30003\",\"address\":\"jasminenicole.abing@concentrix.com\"},\"last_name\":\"Abing\",\"first_name\":\"Jasmine Nicole\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"}],\"recruiters\":[{\"id\":\"101966235\",\"wid\":\"684fd1ea04ce011712aae90f59d70000\",\"descriptor\":\"Sarah Faith Paragas (101966235)\"},{\"id\":\"101026738\",\"wid\":\"9864e8cfe426101a337a0db3b9bbac34\",\"descriptor\":\"Russell Rodriguez (101026738)\"},{\"id\":\"101949545\",\"wid\":\"efcc56d31caa010ed7f699ca39700000\",\"descriptor\":\"Jasmine Nicole Abing (101949545)\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC0569\",\"wid\":\"f9af6d72609801458b0752fb4f0630e2\",\"descriptor\":\"Advisor II, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-351023\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Pasay-City\/Customer-Service-Advisor---Digital-Intake---MOA-2026_R1668271\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Pasay-City\/Customer-Service-Advisor---Digital-Intake---MOA-2026_R1668271\/apply\",\"job_requisition_id\":\"R1668271\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"wid\":\"9486d7dfa08610184731e75d71c70001\",\"address\":\"renatochuck.mateo@concentrix.com\"},\"last_name\":\"Mateo\",\"first_name\":\"Chuck\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1668271\",\"wid\":\"17a1f7ba282d102c7f215c687c390000\",\"descriptor\":\"R1668271 Customer Service Advisor - Digital Intake - MOA 2026 (Evergreen) (Open)\"},\"recruiter_group\":[{\"email\":{\"wid\":\"e69227feb69701100a8fd1c6a0d30003\",\"address\":\"jasminenicole.abing@concentrix.com\"},\"last_name\":\"Abing\",\"first_name\":\"Jasmine Nicole\"},{\"email\":{\"wid\":\"e7b055a7d10c1023a2f046c6b00b0001\",\"address\":\"markpeniel.aclan@concentrix.com\"},\"last_name\":\"Aclan\",\"first_name\":\"Marielle\"}],\"requisition_type\":null,\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_11\",\"wid\":\"0227dc387a0901268f38556fe1650a39\",\"descriptor\":\"Grade 11\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":null,\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"793\",\"campaign_id\":\"21652\",\"campaign_title\":\"Advisor I, Customer Service R1683441\",\"campaign_type\":\"job_application\",\"job_title\":\"Nuvali\u00a0Customer Care Specialist iRecruit\u00a0Engage 2026\",\"street\":\"PHL Laguna\",\"address\":\"PHL Laguna\",\"city\":\"Santa Rosa Laguna\",\"state\":\"Laguna\",\"postal_code\":\"4026\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0<\/h2><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0<\/h2><p>\u2022 High school diploma with three to six months of relevant experience preferred<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0<\/h2><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge.\u00a0 Works with close supervision and clearly defined procedures.\u00a0 Starting to demonstrate familiarity with client terminology, operating standards and procedures.\u00a0 Starter without sustained metric performance levels.<\/p><p><\/p><h2><b>Supplemental Geographical Information <\/b><\/h2><p>RECRUITER ENTER THE APPLICABLE LANGUAGE:<\/p><p><\/p><p>GERMANY - This job description does not apply to employees in Germany.<\/p><p><\/p><p>UNITED KINGDOM- EXCLUDE HIGH SCHOOL INFORMATION IN CANDIDATE PROFILE SECTION<\/p><p>\u00a0\u00a0\u00a0<\/p><p>PHILIPPINES\u00a0\u00a0<\/p><p>\u2022 Minimum of two years of college education. No prior call center experience is required<\/p><p>\u2022 Ability to think clearly and can explain simple issues effectively, both written and verbally<\/p><p>\u00a0\u00a0\u00a0<\/p><p>INDIA\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy<\/p><p>\u2022 Clarify customer requirements; probe for and confirm understanding of requirements or problem<\/p><p>\u2022 Confirm customer understanding of the solution and provide additional customer education as needed<\/p><p>\u2022 Ability to learn including strong problem solving skills<\/p><p>\u2022 Demonstrate strong probing and problem solving skills<\/p><p>\u2022 Should be able to handle complex queries<\/p><p>\u2022 Should be able to resolve customer queries independently\u00a0<\/p><p><\/p><h2><b>Disclaimer\u00a0\u00a0 <\/b><\/h2><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p><p><\/p><p>Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.<\/p><p><\/p>\",\"ats_external_id\":\"R1683441\",\"location\":\"Santa Rosa Laguna, 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Work-at-Home\",\"city\":\"PHL\",\"state\":\"Abra\",\"postal_code\":\"2800\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><h2>\u00a0\u00a0\u00a0\u00a0<\/h2><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p><b>#LI-DNI<\/b><\/p>\",\"ats_external_id\":\"R1362872\",\"location\":\"PHL, Abra\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-12T20:37:53.451+08:00\",\"created_at\":\"2025-12-19T02:30:35.646+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTY1MQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Work-at-Home\/Customer-Service-Advisor---Phenom---Work-Anywhere-2023_R1362872\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact 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Sur\",\"postal_code\":\"9000\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><h2>\u00a0\u00a0\u00a0<\/h2><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p>#LI-DNI<\/p>\",\"ats_external_id\":\"R1683431\",\"location\":\"Davao, Camarines Sur\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-12T20:37:20.057+08:00\",\"created_at\":\"2025-12-19T02:30:35.591+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTY0OQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Naga\/Naga-Customer-Care-Specialist-iRecruit-Engage-2026_R1683431\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact 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(100165891)\"},{\"id\":\"101623771\",\"wid\":\"2182fb9e619301dcb1a788f39e05d3ff\",\"descriptor\":\"Jolina Villanueva (101623771)\"},{\"id\":\"103027654\",\"wid\":\"7239d93c230310162654c25d44ab0000\",\"descriptor\":\"Hazelyn Espedido (103027654)\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC0570\",\"wid\":\"f9af6d7260980109b01f59fb4f0632e2\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-349735\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Naga\/Naga-Customer-Care-Specialist-iRecruit-Engage-2026_R1683431\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Naga\/Naga-Customer-Care-Specialist-iRecruit-Engage-2026_R1683431\/apply\",\"job_requisition_id\":\"R1683431\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"wid\":\"f6358e3b3d6d01637be92ac200192001\",\"address\":\"gerald.terceno@concentrix.com\"},\"last_name\":\"Terceno\",\"first_name\":\"Ged\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1683431\",\"wid\":\"13990ecf90e3103b4a7f0e4c63930000\",\"descriptor\":\"R1683431 Naga\u00a0Customer Care Specialist iRecruit\u00a0Engage 2026 (Evergreen) (Open)\"},\"recruiter_group\":[{\"email\":{\"wid\":\"75f444f94b40017a3206c431011adde9\",\"address\":\"al.pagulayan@concentrix.com\"},\"last_name\":\"Pagulayan\",\"first_name\":\"Al\"},{\"email\":{\"wid\":\"6cac2319d09610346b6bbc7e2b040003\",\"address\":\"andreaelizabeth.densing@concentrix.com\"},\"last_name\":\"Densing\",\"first_name\":\"Andrea Elizabeth\"},{\"email\":{\"wid\":\"db0bffd68c23013380a63a87d419db01\",\"address\":\"aprilyn.alinsod@concentrix.com\"},\"last_name\":\"Alinsod\",\"first_name\":\"Aprilyn\"},{\"email\":{\"wid\":\"6a74779a197e0119a27af9d0a34a0002\",\"address\":\"arranrouye.jiao@concentrix.com\"},\"last_name\":\"Jiao\",\"first_name\":\"Arran 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Marie\"},{\"email\":{\"wid\":\"f6358e3b3d6d01184b7b27120019a876\",\"address\":\"reynichin.barba@concentrix.com\"},\"last_name\":\"Barba\",\"first_name\":\"Reynichin\"},{\"email\":{\"wid\":\"a3298acd7dc80120f568103f9b17df2d\",\"address\":\"stephanieanne.mariano@concentrix.com\"},\"last_name\":\"Mariano - Navera\",\"first_name\":\"Stephanie Anne\"},{\"email\":{\"wid\":\"8a4a0620ff50101770e7cc73dcb00002\",\"address\":\"traickasofia.sagum@concentrix.com\"},\"last_name\":\"Sagum\",\"first_name\":\"Traicka Sofia\"},{\"email\":{\"wid\":\"fea03cd57528102cea3f20068adc0001\",\"address\":\"justin.joaquin@concentrix.com\"},\"last_name\":\"Joaquin\",\"first_name\":\"Whax\"}],\"requisition_type\":null,\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 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Region\",\"postal_code\":\"9000\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><p><\/p><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p>#LI-DNI<\/p>\",\"ats_external_id\":\"R1668002\",\"location\":\"Pasig City, National Capital Region\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-12T20:42:14.176+08:00\",\"created_at\":\"2025-12-19T02:30:35.238+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTY0Mg?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City\/UPA-iRecruit-Engage-2025_R1668002\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact 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Glenn\"},{\"email\":{\"wid\":\"e3a61810ab601018752037d4dba40001\",\"address\":\"rachellejoy.delacruz@concentrix.com\"},\"last_name\":\"Dela Cruz\",\"first_name\":\"Rachelle Joy\"},{\"email\":{\"wid\":\"537522180a110103f131f165e4940003\",\"address\":\"roberto.baluyot@concentrix.com\"},\"last_name\":\"Baluyot\",\"first_name\":\"Robert\"},{\"email\":{\"wid\":\"a3298acd7dc80120f568103f9b17df2d\",\"address\":\"stephanieanne.mariano@concentrix.com\"},\"last_name\":\"Mariano - Navera\",\"first_name\":\"Stephanie Anne\"},{\"email\":{\"wid\":\"53986787b7ac101bb447d034d4a70003\",\"address\":\"virgilio.caballero@concentrix.com\"},\"last_name\":\"Caballero\",\"first_name\":\"Virgilio\"}],\"requisition_type\":null,\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":null,\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"797\",\"campaign_id\":\"21641\",\"campaign_title\":\"Advisor I, Customer Service R1682851\",\"campaign_type\":\"job_application\",\"job_title\":\"CDO ARP TALKPUSH 2026\",\"street\":\"PHL Cagayan de Oro - Trade St\",\"address\":\"PHL Cagayan de Oro - Trade St\",\"city\":\"Cagayan de Oro\",\"state\":\"Misamis Oriental\",\"postal_code\":\"9000\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><h2><\/h2><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p>#LI-DNI<\/p>\",\"ats_external_id\":\"R1682851\",\"location\":\"Cagayan de Oro, Misamis Oriental\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-12T20:37:51.509+08:00\",\"created_at\":\"2025-12-19T02:30:35.218+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTY0MQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Cagayan-de-Oro---Trade-St\/CDO-ARP-TALKPUSH-2026_R1682851\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"language\":[],\"location\":{\"city\":\"Cagayan de Oro\",\"state\":\"Misamis Oriental\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"9000\",\"primary_location\":{\"id\":\"PH-CAG-TRADE-00\",\"wid\":\"740544c0a47f0149bb9a4a781f11cc57\",\"descriptor\":\"PHL Cagayan de Oro - Trade St\"}},\"languages\":null,\"recruiter\":{\"email\":{\"wid\":\"acd964ad6d47101bd02ad5eb88a20003\",\"address\":\"alexiakaye.racho@concentrix.com\"},\"last_name\":\"Racho\",\"first_name\":\"Alexia Kaye\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"}],\"recruiters\":[{\"id\":\"102056910\",\"wid\":\"3d9c3605f864101b9a2957c3eb2e0000\",\"descriptor\":\"Alexia Kaye Racho (102056910)\"},{\"id\":\"101765759\",\"wid\":\"501b9f0c5da0016ad26b72c3051f477e\",\"descriptor\":\"Therisa May Bagona (101765759)\"},{\"id\":\"102994998\",\"wid\":\"600e524ccee31017f19edb6b29860000\",\"descriptor\":\"Angel Marie Serrano (102994998)\"},{\"id\":\"102990503\",\"wid\":\"43a9c98d0211100edc67b907a69a0000\",\"descriptor\":\"Nedshla Acebes (102990503)\"},{\"id\":\"102127379\",\"wid\":\"54a372c4e32a1017794bcae884f30000\",\"descriptor\":\"Harold John Cuevas (102127379)\"},{\"id\":\"102254497\",\"wid\":\"029c37c0901c103935aca3061eb60000\",\"descriptor\":\"Almera Jean Aballe (102254497)\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC0570\",\"wid\":\"f9af6d7260980109b01f59fb4f0632e2\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-350146\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Cagayan-de-Oro---Trade-St\/CDO-ARP-TALKPUSH-2026_R1682851\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Cagayan-de-Oro---Trade-St\/CDO-ARP-TALKPUSH-2026_R1682851\/apply\",\"job_requisition_id\":\"R1682851\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"wid\":\"4047322fd58101da9c4ee7f3111ad2aa\",\"address\":\"ronnalyn.tulibao@concentrix.com\"},\"last_name\":\"Baltazar\",\"first_name\":\"Ronna\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1682851\",\"wid\":\"13990ecf90e3103aff0e9d27836e0000\",\"descriptor\":\"R1682851 CDO ARP TALKPUSH 2026 (Evergreen) (Open)\"},\"recruiter_group\":[{\"email\":{\"wid\":\"acd964ad6d47101bd02ad5eb88a20003\",\"address\":\"alexiakaye.racho@concentrix.com\"},\"last_name\":\"Racho\",\"first_name\":\"Alexia Kaye\"},{\"email\":{\"wid\":\"a558357adfbd101debe25ff2d5070003\",\"address\":\"almerajean.aballe@concentrix.com\"},\"last_name\":\"Aballe\",\"first_name\":\"Almera Jean\"},{\"email\":{\"wid\":\"ded9409e69aa10178a96dd174bfb0000\",\"address\":\"haroldjohn.cuevas@concentrix.com\"},\"last_name\":\"Cuevas\",\"first_name\":\"Harold John\"},{\"email\":{\"wid\":\"4cffc70ec31b10260532cb9be32d0000\",\"address\":\"junstinemay.villanueva@concentrix.com\"},\"last_name\":\"Villanueva\",\"first_name\":\"Junstine May\"},{\"email\":{\"wid\":\"2f4dd3218d9701039c7eb8b4091e27be\",\"address\":\"kennahbea.cambari@concentrix.com\"},\"last_name\":\"Alarcon\",\"first_name\":\"Kennah Bea\"},{\"email\":{\"wid\":\"251285f66e6701b68f5b07b40b2c53d2\",\"address\":\"therisamay.bagona@concentrix.com\"},\"last_name\":\"Bagona\",\"first_name\":\"Therisa May\"}],\"requisition_type\":null,\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":null,\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"798\",\"campaign_id\":\"21640\",\"campaign_title\":\"Advisor I, Customer Service R1667977\",\"campaign_type\":\"job_application\",\"job_title\":\"Eastwood iRecruit Engage 2025\",\"street\":\"PHL Quezon City\",\"address\":\"PHL Quezon City\",\"city\":\"Pasig City\",\"state\":\"National Capital Region\",\"postal_code\":\"9000\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><h2>\u00a0\u00a0\u00a0\u00a0<\/h2><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p>#LI-DNI<\/p>\",\"ats_external_id\":\"R1667977\",\"location\":\"Pasig City, National Capital Region\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-12T20:42:14.149+08:00\",\"created_at\":\"2025-12-19T02:30:35.209+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTY0MA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City\/Eastwood-iRecruit-Engage-2025_R1667977\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"CLOSED\",\"wid\":\"8ce1be24e0e743929d9ae78aa55bad04\",\"descriptor\":\"Closed\"},\"language\":[],\"location\":{\"city\":\"Pasig City\",\"state\":\"National Capital Region\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"9000\",\"primary_location\":{\"id\":\"JP_PHL_Quezon_City\",\"wid\":\"740544c0a47f013fcc82fa781f11ba59\",\"descriptor\":\"PHL Quezon City\"}},\"languages\":null,\"recruiter\":{\"email\":{\"wid\":\"75f444f94b40017a3206c431011adde9\",\"address\":\"al.pagulayan@concentrix.com\"},\"last_name\":\"Pagulayan\",\"first_name\":\"Al\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"},{\"id\":\"CF Operations Reporting\",\"wid\":\"e839f21b1ce101e8ddd92884da06017b\",\"descriptor\":\"Operations Reporting\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC0570\",\"wid\":\"f9af6d7260980109b01f59fb4f0632e2\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-340743\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City\/Eastwood-iRecruit-Engage-2025_R1667977\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City\/Eastwood-iRecruit-Engage-2025_R1667977\/apply\",\"job_requisition_id\":\"R1667977\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"wid\":\"9486d7dfa08610184731e75d71c70001\",\"address\":\"renatochuck.mateo@concentrix.com\"},\"last_name\":\"Mateo\",\"first_name\":\"Chuck\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1667977\",\"wid\":\"17a1f7ba282d102c4477404306b30001\",\"descriptor\":\"R1667977 Eastwood iRecruit Engage 2025 (Evergreen) (Closed)\"},\"recruiter_group\":[{\"email\":{\"wid\":\"75f444f94b40017a3206c431011adde9\",\"address\":\"al.pagulayan@concentrix.com\"},\"last_name\":\"Pagulayan\",\"first_name\":\"Al\"},{\"email\":{\"wid\":\"b7c480dff7af1010fdd05b55f6e40003\",\"address\":\"alyssamae.dadal@concentrix.com\"},\"last_name\":\"Dadal\",\"first_name\":\"Alyssa Mae\"},{\"email\":{\"wid\":\"a18301ec9592010eda74fa5a28320006\",\"address\":\"arramarika.capacete@concentrix.com\"},\"last_name\":\"Constantino\",\"first_name\":\"Arra Marika\"},{\"email\":{\"wid\":\"8e81e72f17481001bf1003b9cb290000\",\"address\":\"chrisbenedict.cartel@concentrix.com\"},\"last_name\":\"Cartel\",\"first_name\":\"Chris Benedict\"},{\"email\":{\"wid\":\"2edf34e1389d010a137da0c31e3c0002\",\"address\":\"frank.gonzales1@concentrix.com\"},\"last_name\":\"Gonzales\",\"first_name\":\"Frank\"},{\"email\":{\"wid\":\"f6358e3b3d6d01637be92ac200192001\",\"address\":\"gerald.terceno@concentrix.com\"},\"last_name\":\"Terceno\",\"first_name\":\"Ged\"},{\"email\":{\"wid\":\"da3a92ec6f37013e5d8380374e0fc1ee\",\"address\":\"japeth.eno@concentrix.com\"},\"last_name\":\"Eno\",\"first_name\":\"Japeth\"},{\"email\":{\"wid\":\"e69227feb69701100a8fd1c6a0d30003\",\"address\":\"jasminenicole.abing@concentrix.com\"},\"last_name\":\"Abing\",\"first_name\":\"Jasmine Nicole\"},{\"email\":{\"wid\":\"c93a0aebb0c21003a4768f3818b50001\",\"address\":\"jedferdiemar.jacinto@concentrix.com\"},\"last_name\":\"Jacinto\",\"first_name\":\"Jed Ferdiemar\"},{\"email\":{\"wid\":\"f602f18826e901d0db7c47aabd19b75d\",\"address\":\"jeff.visico@concentrix.com\"},\"last_name\":\"Visico\",\"first_name\":\"Jeff\"},{\"email\":{\"wid\":\"33ab2b9b70401018a817f341ffc80005\",\"address\":\"kengio.bautista@concentrix.com\"},\"last_name\":\"Bautista\",\"first_name\":\"Ken Gio\"},{\"email\":{\"wid\":\"38c2b44c45e101d4a868a49c9e0a7ecf\",\"address\":\"michaeljoseph.quinto@concentrix.com\"},\"last_name\":\"Quinto\",\"first_name\":\"Kyle\"},{\"email\":{\"wid\":\"490a4116691301991b3fceffec01590f\",\"address\":\"marah.cepeda1@concentrix.com\"},\"last_name\":\"Aguilera\",\"first_name\":\"Marah\"},{\"email\":{\"wid\":\"c1b956ff42f5015384dadf4b111aa19a\",\"address\":\"glen.fortunado@concentrix.com\"},\"last_name\":\"Fortunado\",\"first_name\":\"Paris 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12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":null,\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"799\",\"campaign_id\":\"21638\",\"campaign_title\":\"Advisor II, Customer Service R1667986\",\"campaign_type\":\"job_application\",\"job_title\":\"Mall of Asia iRecruit Engage 2025\",\"street\":\"PHL Pasay City\",\"address\":\"PHL Pasay City\",\"city\":\"Davao\",\"state\":\"National Capital Region\",\"postal_code\":\"9000\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Customer Support Associate II position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of non-routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to resolve customer issues that are non-standard\/unstructured and require some clarification or conceptual thinking<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain broad knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with six plus months of customer service experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to learn including strong problem solving skills<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with proficient attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Able to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><p>\u00a0\u00a0\u00a0\u00a0\u00a0<\/p><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job.\u00a0 They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p>#LI-DNI<\/p>\",\"ats_external_id\":\"R1667986\",\"location\":\"Davao, National Capital Region\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-12T20:42:05.052+08:00\",\"created_at\":\"2025-12-19T02:30:35.162+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTYzOA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Pasay-City\/Mall-of-Asia-iRecruit-Engage-2025_R1667986\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact 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Cebu\",\"city\":\"CEBU\",\"state\":\"Cebu\",\"postal_code\":\"9000\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><h2>\u00a0\u00a0\u00a0\u00a0<\/h2><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. 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12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":null,\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"801\",\"campaign_id\":\"21634\",\"campaign_title\":\"Advisor I, Customer Service R1667962\",\"campaign_type\":\"job_application\",\"job_title\":\"Bacolod iRecruit Engage 2025\",\"street\":\"PHL Bacolod City - Two Sanparq\",\"address\":\"PHL Bacolod City - Two Sanparq\",\"city\":\"Bacolod City\",\"state\":\"Negros Occidental\",\"postal_code\":\"6100\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><h2><\/h2><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p>#LI-DNI<\/p>\",\"ats_external_id\":\"R1667962\",\"location\":\"Bacolod City, Negros Occidental\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-12T20:37:21.495+08:00\",\"created_at\":\"2025-12-19T02:30:34.768+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTYzNA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Bacolod-City---Two-Sanparq\/Bacolod-iRecruit-Engage-2025_R1667962\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"CLOSED\",\"wid\":\"8ce1be24e0e743929d9ae78aa55bad04\",\"descriptor\":\"Closed\"},\"language\":[],\"location\":{\"city\":\"Bacolod City\",\"state\":\"Negros Occidental\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"6100\",\"primary_location\":{\"id\":\"PH-BAC-SANPA-Y0\",\"wid\":\"b67da9176e3d1062f9e3e101e661c2da\",\"descriptor\":\"PHL Bacolod City - Two Sanparq\"}},\"languages\":null,\"recruiter\":{\"email\":{\"wid\":\"75f444f94b40017a3206c431011adde9\",\"address\":\"al.pagulayan@concentrix.com\"},\"last_name\":\"Pagulayan\",\"first_name\":\"Al\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC0570\",\"wid\":\"f9af6d7260980109b01f59fb4f0632e2\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-340824\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Bacolod-City---Two-Sanparq\/Bacolod-iRecruit-Engage-2025_R1667962\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Bacolod-City---Two-Sanparq\/Bacolod-iRecruit-Engage-2025_R1667962\/apply\",\"job_requisition_id\":\"R1667962\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"wid\":\"9486d7dfa08610184731e75d71c70001\",\"address\":\"renatochuck.mateo@concentrix.com\"},\"last_name\":\"Mateo\",\"first_name\":\"Chuck\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1667962\",\"wid\":\"17a1f7ba282d102c43149fd88b450000\",\"descriptor\":\"R1667962 Bacolod iRecruit Engage 2025 (Evergreen) (Closed)\"},\"recruiter_group\":[{\"email\":{\"wid\":\"75f444f94b40017a3206c431011adde9\",\"address\":\"al.pagulayan@concentrix.com\"},\"last_name\":\"Pagulayan\",\"first_name\":\"Al\"},{\"email\":{\"wid\":\"8e81e72f17481001bf1003b9cb290000\",\"address\":\"chrisbenedict.cartel@concentrix.com\"},\"last_name\":\"Cartel\",\"first_name\":\"Chris Benedict\"},{\"email\":{\"wid\":\"f6358e3b3d6d01637be92ac200192001\",\"address\":\"gerald.terceno@concentrix.com\"},\"last_name\":\"Terceno\",\"first_name\":\"Ged\"},{\"email\":{\"wid\":\"f602f18826e901d0db7c47aabd19b75d\",\"address\":\"jeff.visico@concentrix.com\"},\"last_name\":\"Visico\",\"first_name\":\"Jeff\"},{\"email\":{\"wid\":\"38c2b44c45e101d4a868a49c9e0a7ecf\",\"address\":\"michaeljoseph.quinto@concentrix.com\"},\"last_name\":\"Quinto\",\"first_name\":\"Kyle\"},{\"email\":{\"wid\":\"490a4116691301991b3fceffec01590f\",\"address\":\"marah.cepeda1@concentrix.com\"},\"last_name\":\"Aguilera\",\"first_name\":\"Marah\"},{\"email\":{\"wid\":\"d09f4a51c1a401c54cd36cb34405f142\",\"address\":\"markjoseph.italia@concentrix.com\"},\"last_name\":\"Italia\",\"first_name\":\"Mark Joseph\"},{\"email\":{\"wid\":\"c1b956ff42f5015384dadf4b111aa19a\",\"address\":\"glen.fortunado@concentrix.com\"},\"last_name\":\"Fortunado\",\"first_name\":\"Paris Glenn\"},{\"email\":{\"wid\":\"a3298acd7dc80120f568103f9b17df2d\",\"address\":\"stephanieanne.mariano@concentrix.com\"},\"last_name\":\"Mariano - Navera\",\"first_name\":\"Stephanie Anne\"},{\"email\":{\"wid\":\"d82a8891516a01aa82e88e212a17c88d\",\"address\":\"zarrahjane.fopalan@concentrix.com\"},\"last_name\":\"Fopalan\",\"first_name\":\"Zarrah Jane\"}],\"requisition_type\":null,\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":null,\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"802\",\"campaign_id\":\"21633\",\"campaign_title\":\"Advisor I, Customer Service R1668250\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Advisor - Digital Intake - Cagayan De Oro 2026\",\"street\":\"PHL Cagayan de Oro - Trade St\",\"address\":\"PHL Cagayan de Oro - Trade St\",\"city\":\"Cagayan de Oro\",\"state\":\"Misamis Oriental\",\"postal_code\":\"9000\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><h2><\/h2><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p><b>#LI-DNI<\/b><\/p><p><\/p>\",\"ats_external_id\":\"R1668250\",\"location\":\"Cagayan de Oro, Misamis Oriental\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-12T20:37:25.202+08:00\",\"created_at\":\"2025-12-19T02:30:34.733+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTYzMw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Cagayan-de-Oro---Trade-St\/Customer-Service-Advisor---Digital-Intake---Cagayan-De-Oro-2026_R1668250\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"language\":[],\"location\":{\"city\":\"Cagayan de Oro\",\"state\":\"Misamis Oriental\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"9000\",\"primary_location\":{\"id\":\"PH-CAG-TRADE-00\",\"wid\":\"740544c0a47f0149bb9a4a781f11cc57\",\"descriptor\":\"PHL Cagayan de Oro - Trade St\"}},\"languages\":null,\"recruiter\":{\"email\":{\"wid\":\"a558357adfbd101debe25ff2d5070003\",\"address\":\"almerajean.aballe@concentrix.com\"},\"last_name\":\"Aballe\",\"first_name\":\"Almera Jean\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"}],\"recruiters\":[{\"id\":\"101765759\",\"wid\":\"501b9f0c5da0016ad26b72c3051f477e\",\"descriptor\":\"Therisa May Bagona (101765759)\"},{\"id\":\"101805369\",\"wid\":\"c23ea6cc7e8b01a8f645bb011806fea4\",\"descriptor\":\"Japeth Eno (101805369)\"},{\"id\":\"102994998\",\"wid\":\"600e524ccee31017f19edb6b29860000\",\"descriptor\":\"Angel Marie Serrano (102994998)\"},{\"id\":\"1094207\",\"wid\":\"3c70ae954cfe01b050e6a424c91cc4b6\",\"descriptor\":\"Kennah Bea Alarcon (1094207)\"},{\"id\":\"102990503\",\"wid\":\"43a9c98d0211100edc67b907a69a0000\",\"descriptor\":\"Nedshla Acebes (102990503)\"},{\"id\":\"102254497\",\"wid\":\"029c37c0901c103935aca3061eb60000\",\"descriptor\":\"Almera Jean Aballe (102254497)\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC0570\",\"wid\":\"f9af6d7260980109b01f59fb4f0632e2\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-349730\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Cagayan-de-Oro---Trade-St\/Customer-Service-Advisor---Digital-Intake---Cagayan-De-Oro-2026_R1668250\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Cagayan-de-Oro---Trade-St\/Customer-Service-Advisor---Digital-Intake---Cagayan-De-Oro-2026_R1668250\/apply\",\"job_requisition_id\":\"R1668250\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"wid\":\"2f4dd3218d9701039c7eb8b4091e27be\",\"address\":\"kennahbea.cambari@concentrix.com\"},\"last_name\":\"Alarcon\",\"first_name\":\"Kennah Bea\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1668250\",\"wid\":\"17a1f7ba282d102c7c43a6d72a3c0001\",\"descriptor\":\"R1668250 Customer Service Advisor - Digital Intake - Cagayan De Oro 2026 (Evergreen) (Open)\"},\"recruiter_group\":[{\"email\":{\"wid\":\"a558357adfbd101debe25ff2d5070003\",\"address\":\"almerajean.aballe@concentrix.com\"},\"last_name\":\"Aballe\",\"first_name\":\"Almera Jean\"},{\"email\":{\"wid\":\"853d35ea8a7f10053a3314a1bbd20003\",\"address\":\"clarencejessicamarie.embrado@concentrix.com\"},\"last_name\":\"Embrado\",\"first_name\":\"Clarence Jessica Marie\"},{\"email\":{\"wid\":\"da3a92ec6f37013e5d8380374e0fc1ee\",\"address\":\"japeth.eno@concentrix.com\"},\"last_name\":\"Eno\",\"first_name\":\"Japeth\"},{\"email\":{\"wid\":\"4cffc70ec31b10260532cb9be32d0000\",\"address\":\"junstinemay.villanueva@concentrix.com\"},\"last_name\":\"Villanueva\",\"first_name\":\"Junstine May\"},{\"email\":{\"wid\":\"2f4dd3218d9701039c7eb8b4091e27be\",\"address\":\"kennahbea.cambari@concentrix.com\"},\"last_name\":\"Alarcon\",\"first_name\":\"Kennah Bea\"},{\"email\":{\"wid\":\"f17b87484000101890d6f2964aad0003\",\"address\":\"thealine.licay@concentrix.com\"},\"last_name\":\"Licay\",\"first_name\":\"Thealine\"},{\"email\":{\"wid\":\"251285f66e6701b68f5b07b40b2c53d2\",\"address\":\"therisamay.bagona@concentrix.com\"},\"last_name\":\"Bagona\",\"first_name\":\"Therisa May\"}],\"requisition_type\":null,\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":null,\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"803\",\"campaign_id\":\"21629\",\"campaign_title\":\"Advisor I, Customer Service R1556689\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Advisor - Digital Intake - Baguio - 2025\",\"street\":\"PHL Baguio City\",\"address\":\"PHL Baguio City\",\"city\":\"Cagayan de Oro\",\"state\":\"Benguet\",\"postal_code\":\"9000\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><p><\/p><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p><b>#LI-DNI<\/b><\/p>\",\"ats_external_id\":\"R1556689\",\"location\":\"Cagayan de Oro, Benguet\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-12T20:41:24.610+08:00\",\"created_at\":\"2025-12-19T02:30:31.573+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTYyOQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Baguio-City\/Customer-Service-Advisor---Digital-Intake---Baguio---2025_R1556689\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"CLOSED\",\"wid\":\"8ce1be24e0e743929d9ae78aa55bad04\",\"descriptor\":\"Closed\"},\"language\":[],\"location\":{\"city\":\"Cagayan de Oro\",\"state\":\"Benguet\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"9000\",\"primary_location\":{\"id\":\"JP_PHL_Baguio_City\",\"wid\":\"740544c0a47f018a8185ea781f118859\",\"descriptor\":\"PHL Baguio City\"}},\"languages\":null,\"recruiter\":{\"email\":{\"wid\":\"d53a20d4b42c10103a333a5cd5f90002\",\"address\":\"annlorrane.lacquen@concentrix.com\"},\"last_name\":\"Lacquen\",\"first_name\":\"Ann Lorrane\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC0570\",\"wid\":\"f9af6d7260980109b01f59fb4f0632e2\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-287686\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Baguio-City\/Customer-Service-Advisor---Digital-Intake---Baguio---2025_R1556689\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Baguio-City\/Customer-Service-Advisor---Digital-Intake---Baguio---2025_R1556689\/apply\",\"job_requisition_id\":\"R1556689\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"wid\":\"4a48db2b8a9a01e418079e830123ef35\",\"address\":\"michael.munoz@concentrix.com\"},\"last_name\":\"Munoz\",\"first_name\":\"Michael\"},\"category_groups\":[{\"id\":\"CF Operations 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Marika\"},{\"email\":{\"wid\":\"a221dabc1460100c21dda03ffc580005\",\"address\":\"chzarina.cleofe@concentrix.com\"},\"last_name\":\"Cleofe\",\"first_name\":\"Chzarina\"},{\"email\":{\"wid\":\"0ace91a1681601033403095e0e1a2a5d\",\"address\":\"crispina.castino@concentrix.com\"},\"last_name\":\"Castino\",\"first_name\":\"Crispina\"},{\"email\":{\"wid\":\"38f10b53a71e100be0a7559eb57f0001\",\"address\":\"jomardean.deguzman@concentrix.com\"},\"last_name\":\"De Guzman\",\"first_name\":\"Dean\"},{\"email\":{\"wid\":\"2b835bd60651100efcd20904dc960003\",\"address\":\"manuel.antonio1@concentrix.com\"},\"last_name\":\"Antonio\",\"first_name\":\"Elle\"},{\"email\":{\"wid\":\"76f1f182a7ac10126cd3ade0aaaf0001\",\"address\":\"hannah.bayquen@concentrix.com\"},\"last_name\":\"Bayquen\",\"first_name\":\"Hannah\"},{\"email\":{\"wid\":\"da3a92ec6f37013e5d8380374e0fc1ee\",\"address\":\"japeth.eno@concentrix.com\"},\"last_name\":\"Eno\",\"first_name\":\"Japeth\"},{\"email\":{\"wid\":\"e69227feb69701100a8fd1c6a0d30003\",\"address\":\"jasminenicole.abing@concentrix.com\"},\"last_name\":\"Abing\",\"first_name\":\"Jasmine Nicole\"},{\"email\":{\"wid\":\"759bccd4a2551011edb7baf3a00d0003\",\"address\":\"jerusalem.viernes@concentrix.com\"},\"last_name\":\"Viernes\",\"first_name\":\"Jerusalem\"},{\"email\":{\"wid\":\"40a602eba0bb010348a56672510e802c\",\"address\":\"jhovinalyn.viscaino@concentrix.com\"},\"last_name\":\"Viscaino\",\"first_name\":\"Jhovinalyn\"},{\"email\":{\"wid\":\"07f5b7148aed01b47900f500d126384e\",\"address\":\"jovelyn.ladera@concentrix.com\"},\"last_name\":\"Ladera\",\"first_name\":\"Jove\"},{\"email\":{\"wid\":\"348ab42a1ef7103347dfc61b3f7a0001\",\"address\":\"juliafranchesca.cabigon@concentrix.com\"},\"last_name\":\"Cabigon\",\"first_name\":\"Julia Franchesca\"},{\"email\":{\"wid\":\"5c9ed5f060e4102ce384ed2f244d0003\",\"address\":\"julianaraquel.piojo@concentrix.com\"},\"last_name\":\"Piojo\",\"first_name\":\"Juliana Raquel\"},{\"email\":{\"wid\":\"40fdc6d63bcb0168b4b002137e03f78b\",\"address\":\"kristiannmarla.delacruz@concentrix.com\"},\"last_name\":\"Dela Cruz\",\"first_name\":\"Kristi Ann Marla\"},{\"email\":{\"wid\":\"d778f2bc26f001040b5b909295df0001\",\"address\":\"maryleslie.perez@concentrix.com\"},\"last_name\":\"Perez\",\"first_name\":\"Leslie\"},{\"email\":{\"wid\":\"490a4116691301991b3fceffec01590f\",\"address\":\"marah.cepeda1@concentrix.com\"},\"last_name\":\"Aguilera\",\"first_name\":\"Marah\"},{\"email\":{\"wid\":\"0fb14d6ee3fe101427da2ff747f70001\",\"address\":\"nathaniel.cabreros@concentrix.com\"},\"last_name\":\"Cabreros\",\"first_name\":\"Nathaniel\"},{\"email\":{\"wid\":\"7b03a56bb10c10214d7de196e6170003\",\"address\":\"reneofeljohn.millan@concentrix.com\"},\"last_name\":\"Millan\",\"first_name\":\"Renz\"},{\"email\":{\"wid\":\"a8a6e39155d610243de844c817e80003\",\"address\":\"rheasharmaine.dionisio@concentrix.com\"},\"last_name\":\"Dionisio\",\"first_name\":\"Rhea Sharmaine\"},{\"email\":{\"wid\":\"537522180a110103f131f165e4940003\",\"address\":\"roberto.baluyot@concentrix.com\"},\"last_name\":\"Baluyot\",\"first_name\":\"Robert\"},{\"email\":{\"wid\":\"7282f4fccac91013310aec7c35b80004\",\"address\":\"ronnie.ibay@concentrix.com\"},\"last_name\":\"Ibay\",\"first_name\":\"Ron\"},{\"email\":{\"wid\":\"73a6dd30f083103d853c69b27b900002\",\"address\":\"ronnie.bautista@concentrix.com\"},\"last_name\":\"Bautista\",\"first_name\":\"Ronnie\"},{\"email\":{\"wid\":\"4047322fd581012684ef732c121a01b0\",\"address\":\"rubirosa.carmona@concentrix.com\"},\"last_name\":\"Carmona\",\"first_name\":\"Rubirosa\"},{\"email\":{\"wid\":\"ad688187bad7100c565b912c9dd50001\",\"address\":\"sherryann.tayum@concentrix.com\"},\"last_name\":\"Tayum\",\"first_name\":\"Sherry Ann\"},{\"email\":{\"wid\":\"8a4a0620ff50101770e7cc73dcb00002\",\"address\":\"traickasofia.sagum@concentrix.com\"},\"last_name\":\"Sagum\",\"first_name\":\"Traicka Sofia\"},{\"email\":{\"wid\":\"2446a636660f10064e191006b1cc0005\",\"address\":\"nathaniel.timbreza@concentrix.com\"},\"last_name\":\"Timbreza\",\"first_name\":\"Zhen\"}],\"requisition_type\":null,\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":null,\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"804\",\"campaign_id\":\"21626\",\"campaign_title\":\"Advisor II, Customer Service R1559107\",\"campaign_type\":\"job_application\",\"job_title\":\"BP MOA 2025\",\"street\":\"PHL Pasay City\",\"address\":\"PHL Pasay City\",\"city\":\"Davao\",\"state\":\"National Capital Region\",\"postal_code\":\"9000\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Customer Support Associate II position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of non-routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to resolve customer issues that are non-standard\/unstructured and require some clarification or conceptual thinking<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain broad knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with six plus months of customer service experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to learn including strong problem solving skills<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with proficient attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Able to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><p>\u00a0\u00a0\u00a0\u00a0\u00a0<\/p><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job.\u00a0 They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p>#LI-DNI<\/p>\",\"ats_external_id\":\"R1559107\",\"location\":\"Davao, National Capital Region\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-12T20:41:19.420+08:00\",\"created_at\":\"2025-12-19T02:30:30.347+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTYyNg?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Pasay-City\/BP-MOA-2025_R1559107-27\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"CLOSED\",\"wid\":\"8ce1be24e0e743929d9ae78aa55bad04\",\"descriptor\":\"Closed\"},\"language\":[],\"location\":{\"city\":\"Davao\",\"state\":\"National Capital Region\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"9000\",\"primary_location\":{\"id\":\"JP_PHL_Pasay_City\",\"wid\":\"740544c0a47f01e72197f7781f11b059\",\"descriptor\":\"PHL Pasay City\"}},\"languages\":null,\"recruiter\":{\"email\":{\"wid\":\"ac8edf43df2a1027b17f682770b50001\",\"address\":\"camillexena.carpio@concentrix.com\"},\"last_name\":\"Carpio\",\"first_name\":\"Camille Xena\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC0569\",\"wid\":\"f9af6d72609801458b0752fb4f0630e2\",\"descriptor\":\"Advisor II, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-338384\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Pasay-City\/BP-MOA-2025_R1559107-27\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Pasay-City\/BP-MOA-2025_R1559107-27\/apply\",\"job_requisition_id\":\"R1559107\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"wid\":\"9486d7dfa08610184731e75d71c70001\",\"address\":\"renatochuck.mateo@concentrix.com\"},\"last_name\":\"Mateo\",\"first_name\":\"Chuck\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1559107\",\"wid\":\"07ea54fabfd9100e29dd4c5dde8d0000\",\"descriptor\":\"R1559107 BP MOA 2025 (Evergreen) (Closed)\"},\"recruiter_group\":[{\"email\":{\"wid\":\"ac8edf43df2a1027b17f682770b50001\",\"address\":\"camillexena.carpio@concentrix.com\"},\"last_name\":\"Carpio\",\"first_name\":\"Camille Xena\"},{\"email\":{\"wid\":\"96b93e5431310116e341c7849e0b0001\",\"address\":\"christajoyamor.david@concentrix.com\"},\"last_name\":\"David\",\"first_name\":\"Christa Joy Amor\"},{\"email\":{\"wid\":\"0ace91a1681601033403095e0e1a2a5d\",\"address\":\"crispina.castino@concentrix.com\"},\"last_name\":\"Castino\",\"first_name\":\"Crispina\"},{\"email\":{\"wid\":\"cedaf55a382b0179fe6dceb9ab0bf6b7\",\"address\":\"cristineabigail.capon@concentrix.com\"},\"last_name\":\"Capon\",\"first_name\":\"Cristine Abigail\"},{\"email\":{\"wid\":\"1370d2b3f2d910146cf6b03f90680003\",\"address\":\"emily.delacruz@concentrix.com\"},\"last_name\":\"Dela Cruz\",\"first_name\":\"Emily\"},{\"email\":{\"wid\":\"e69227feb69701100a8fd1c6a0d30003\",\"address\":\"jasminenicole.abing@concentrix.com\"},\"last_name\":\"Abing\",\"first_name\":\"Jasmine Nicole\"},{\"email\":{\"wid\":\"995ce69b6dcb014b1f74f55c0710b1c3\",\"address\":\"jeremy.garcia@concentrix.com\"},\"last_name\":\"Garcia\",\"first_name\":\"Jeremy\"},{\"email\":{\"wid\":\"486015ab545d1012cd1d1e3ff7400003\",\"address\":\"juvelyn.altisin@concentrix.com\"},\"last_name\":\"Altisin\",\"first_name\":\"Juvelyn\"},{\"email\":{\"wid\":\"3dad37467ab0010e8e26ae4d021a1203\",\"address\":\"lailanie.veloso@concentrix.com\"},\"last_name\":\"Veloso\",\"first_name\":\"Lailanie\"},{\"email\":{\"wid\":\"d3fa7ec04b6101ffd48d2a0add137632\",\"address\":\"ferniliza.agacer@concentrix.com\"},\"last_name\":\"Agacer\",\"first_name\":\"Liza\"},{\"email\":{\"wid\":\"537522180a110103f131f165e4940003\",\"address\":\"roberto.baluyot@concentrix.com\"},\"last_name\":\"Baluyot\",\"first_name\":\"Robert\"},{\"email\":{\"wid\":\"ad688187bad7100c565b912c9dd50001\",\"address\":\"sherryann.tayum@concentrix.com\"},\"last_name\":\"Tayum\",\"first_name\":\"Sherry Ann\"},{\"email\":{\"wid\":\"8a4a0620ff50101770e7cc73dcb00002\",\"address\":\"traickasofia.sagum@concentrix.com\"},\"last_name\":\"Sagum\",\"first_name\":\"Traicka Sofia\"}],\"requisition_type\":null,\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_11\",\"wid\":\"0227dc387a0901268f38556fe1650a39\",\"descriptor\":\"Grade 11\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":null,\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"805\",\"campaign_id\":\"21623\",\"campaign_title\":\"Advisor I, Customer Service R1665899\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Advisor - Homecoming - Alabang 2026\",\"street\":\"PHL Muntinlupa - Alabang 1\",\"address\":\"PHL Muntinlupa - Alabang 1\",\"city\":\"Muntinlupa City\",\"state\":\"National Capital Region\",\"postal_code\":\"1780\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><p><\/p><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p><span>#LI-DNI<\/span><\/p>\",\"ats_external_id\":\"R1665899\",\"location\":\"Muntinlupa City, National Capital Region\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-12T20:41:20.067+08:00\",\"created_at\":\"2025-12-19T02:30:30.045+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTYyMw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Muntinlupa---Alabang-1\/Customer-Service-Advisor---Homecoming---Alabang-2026_R1665899\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"language\":[],\"location\":{\"city\":\"Muntinlupa City\",\"state\":\"National Capital Region\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"1780\",\"primary_location\":{\"id\":\"PH-MUN-CYBER-Y0\",\"wid\":\"b67da9176e3d1062f9e3a2b4e1bbc269\",\"descriptor\":\"PHL Muntinlupa - Alabang 1\"}},\"languages\":null,\"recruiter\":{\"email\":{\"wid\":\"8e81e72f17481001bf1003b9cb290000\",\"address\":\"chrisbenedict.cartel@concentrix.com\"},\"last_name\":\"Cartel\",\"first_name\":\"Chris Benedict\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"}],\"recruiters\":[{\"id\":\"101014300\",\"wid\":\"166fa0eba09710101badc7590a174e37\",\"descriptor\":\"Lailanie Veloso (101014300)\"},{\"id\":\"101985114\",\"wid\":\"58ad97fb38e6011fed3a98f974690000\",\"descriptor\":\"Den Margarett Mangulabnan (101985114)\"},{\"id\":\"101949545\",\"wid\":\"efcc56d31caa010ed7f699ca39700000\",\"descriptor\":\"Jasmine Nicole Abing (101949545)\"},{\"id\":\"102070681\",\"wid\":\"fd856c041d671001a0ddb74c8cbc0000\",\"descriptor\":\"Chris Benedict Cartel (102070681)\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC0570\",\"wid\":\"f9af6d7260980109b01f59fb4f0632e2\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-350583\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Muntinlupa---Alabang-1\/Customer-Service-Advisor---Homecoming---Alabang-2026_R1665899\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Muntinlupa---Alabang-1\/Customer-Service-Advisor---Homecoming---Alabang-2026_R1665899\/apply\",\"job_requisition_id\":\"R1665899\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"wid\":\"9f36ceb20e9e018540495e1a70318a00\",\"address\":\"armanluther.mejia@concentrix.com\"},\"last_name\":\"Mejia\",\"first_name\":\"Arman Luther\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1665899\",\"wid\":\"08aea42f48b7102a18f760a202810000\",\"descriptor\":\"R1665899 Customer Service Advisor - Homecoming - Alabang 2026 (Evergreen) (Open)\"},\"recruiter_group\":[{\"email\":{\"wid\":\"8e81e72f17481001bf1003b9cb290000\",\"address\":\"chrisbenedict.cartel@concentrix.com\"},\"last_name\":\"Cartel\",\"first_name\":\"Chris Benedict\"},{\"email\":{\"wid\":\"ebc56b92b7d4104ca61020acc2d90003\",\"address\":\"chusdaenicole.escano@concentrix.com\"},\"last_name\":\"Escano\",\"first_name\":\"Chusdae Nicole\"},{\"email\":{\"wid\":\"e69227feb69701100a8fd1c6a0d30003\",\"address\":\"jasminenicole.abing@concentrix.com\"},\"last_name\":\"Abing\",\"first_name\":\"Jasmine Nicole\"},{\"email\":{\"wid\":\"3dad37467ab0010e8e26ae4d021a1203\",\"address\":\"lailanie.veloso@concentrix.com\"},\"last_name\":\"Veloso\",\"first_name\":\"Lailanie\"},{\"email\":{\"wid\":\"8a4a0620ff50101770e7cc73dcb00002\",\"address\":\"traickasofia.sagum@concentrix.com\"},\"last_name\":\"Sagum\",\"first_name\":\"Traicka Sofia\"}],\"requisition_type\":null,\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":null,\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"806\",\"campaign_id\":\"21622\",\"campaign_title\":\"Advisor I, Customer Service R1559105\",\"campaign_type\":\"job_application\",\"job_title\":\"BP Megamall 2025\",\"street\":\"PHL Mandaluyong City - Megamall\",\"address\":\"PHL Mandaluyong City - Megamall\",\"city\":\"Mandaluyong City\",\"state\":\"National Capital Region\",\"postal_code\":\"1550\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><h2>\u00a0\u00a0\u00a0<\/h2><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p>#LI-DNI<\/p>\",\"ats_external_id\":\"R1559105\",\"location\":\"Mandaluyong City, National Capital Region\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-12T20:40:57.485+08:00\",\"created_at\":\"2025-12-19T02:30:30.020+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTYyMg?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Mandaluyong-City---Megamall\/BP-Megamall-2025_R1559105-11\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"CLOSED\",\"wid\":\"8ce1be24e0e743929d9ae78aa55bad04\",\"descriptor\":\"Closed\"},\"language\":[],\"location\":{\"city\":\"Mandaluyong City\",\"state\":\"National Capital Region\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"1550\",\"primary_location\":{\"id\":\"PH-MAN-MEGAC-Y0\",\"wid\":\"b67da9176e3d1062f9e3e8033b4bc2e6\",\"descriptor\":\"PHL Mandaluyong City - 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ANE Makati 2025\",\"street\":\"PHL Makati City\",\"address\":\"PHL Makati City\",\"city\":\"Davao\",\"state\":\"National Capital Region\",\"postal_code\":\"9000\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0<\/h2><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0<\/h2><p>\u2022 High school diploma with three to six months of relevant experience preferred<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0<\/h2><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge.\u00a0 Works with close supervision and clearly defined procedures.\u00a0 Starting to demonstrate familiarity with client terminology, operating standards and procedures.\u00a0 Starter without sustained metric performance levels.<\/p><p><\/p><h2><b>Disclaimer\u00a0\u00a0 <\/b><\/h2><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p><p><\/p><p>Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.<\/p><p><\/p><p>#LI-DNI<\/p>\",\"ats_external_id\":\"R1557927\",\"location\":\"Davao, National Capital 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Region\",\"postal_code\":\"9000\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><p><\/p><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p>#LI-DNI<\/p>\",\"ats_external_id\":\"R1557921\",\"location\":\"Pasig City, National Capital Region\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-12T20:41:20.032+08:00\",\"created_at\":\"2025-12-19T02:30:28.805+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTYxNA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City\/Customer-Service-Advisor---Bulacan-Hub-2025_R1557921\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"CLOSED\",\"wid\":\"8ce1be24e0e743929d9ae78aa55bad04\",\"descriptor\":\"Closed\"},\"language\":[],\"location\":{\"city\":\"Pasig City\",\"state\":\"National Capital Region\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"9000\",\"primary_location\":{\"id\":\"JP_PHL_Quezon_City\",\"wid\":\"740544c0a47f013fcc82fa781f11ba59\",\"descriptor\":\"PHL Quezon City\"}},\"languages\":null,\"recruiter\":{\"email\":{\"wid\":\"543cb86d2c2210100a770b560e920003\",\"address\":\"alexis.laroa@concentrix.com\"},\"last_name\":\"Laroa\",\"first_name\":\"Alexis\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC0570\",\"wid\":\"f9af6d7260980109b01f59fb4f0632e2\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-287698\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City\/Customer-Service-Advisor---Bulacan-Hub-2025_R1557921\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City\/Customer-Service-Advisor---Bulacan-Hub-2025_R1557921\/apply\",\"job_requisition_id\":\"R1557921\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"wid\":\"4a48db2b8a9a01e418079e830123ef35\",\"address\":\"michael.munoz@concentrix.com\"},\"last_name\":\"Munoz\",\"first_name\":\"Michael\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1557921\",\"wid\":\"07ea54fabfd9100d75ae792bdf050000\",\"descriptor\":\"R1557921 Customer Service Advisor - Bulacan Hub 2025 (Evergreen) (Closed)\"},\"recruiter_group\":[{\"email\":{\"wid\":\"543cb86d2c2210100a770b560e920003\",\"address\":\"alexis.laroa@concentrix.com\"},\"last_name\":\"Laroa\",\"first_name\":\"Alexis\"},{\"email\":{\"wid\":\"cf2977009b29015f4d37dcab16040f75\",\"address\":\"alyanarizha.lorica@concentrix.com\"},\"last_name\":\"Lorica\",\"first_name\":\"Aly\"},{\"email\":{\"wid\":\"db841815d19b100866d9d87d8a6a0001\",\"address\":\"chelcy.navarro@concentrix.com\"},\"last_name\":\"Navarro\",\"first_name\":\"Chelcy\"},{\"email\":{\"wid\":\"1073950c874c10151b16db82305c0001\",\"address\":\"erikaanne.supat@concentrix.com\"},\"last_name\":\"Supat\",\"first_name\":\"Erika\"},{\"email\":{\"wid\":\"9f196ba80a87011d536c93790519ecaf\",\"address\":\"francis.villegas@concentrix.com\"},\"last_name\":\"Villegas\",\"first_name\":\"Francis Gerard (Kiko)\"},{\"email\":{\"wid\":\"71dc3134f14c010163b21be9dc114f98\",\"address\":\"mariacarmela.macapagal@concentrix.com\"},\"last_name\":\"Macapagal\",\"first_name\":\"Maria Carmela\"},{\"email\":{\"wid\":\"f0e21f714a55011b91a94710dc690005\",\"address\":\"oj.sandoval@concentrix.com\"},\"last_name\":\"Sandoval\",\"first_name\":\"OJ\"},{\"email\":{\"wid\":\"d7ce47f6ac4e01a88effe1062830f41e\",\"address\":\"pamelaavigail.jayme@concentrix.com\"},\"last_name\":\"Jayme\",\"first_name\":\"Pamela Avigail\"},{\"email\":{\"wid\":\"e3a61810ab601018752037d4dba40001\",\"address\":\"rachellejoy.delacruz@concentrix.com\"},\"last_name\":\"Dela Cruz\",\"first_name\":\"Rachelle Joy\"},{\"email\":{\"wid\":\"9f196ba80a870169c23acad6fd1897e2\",\"address\":\"raizamae.onia@concentrix.com\"},\"last_name\":\"Onia\",\"first_name\":\"RM\"},{\"email\":{\"wid\":\"9f196ba80a8701c3214bb1b105196b22\",\"address\":\"sharmaine.gonzaga@concentrix.com\"},\"last_name\":\"Gonzaga\",\"first_name\":\"Sharmaine\"},{\"email\":{\"wid\":\"53986787b7ac101bb447d034d4a70003\",\"address\":\"virgilio.caballero@concentrix.com\"},\"last_name\":\"Caballero\",\"first_name\":\"Virgilio\"},{\"email\":{\"wid\":\"d82a8891516a01aa82e88e212a17c88d\",\"address\":\"zarrahjane.fopalan@concentrix.com\"},\"last_name\":\"Fopalan\",\"first_name\":\"Zarrah Jane\"}],\"requisition_type\":null,\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":null,\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"809\",\"campaign_id\":\"21612\",\"campaign_title\":\"Advisor I, Customer Service R1568989\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Advisors Honduras 2025\",\"street\":\"HND San Pedro Sula\",\"address\":\"HND San Pedro Sula\",\"city\":\"San Pedro Sula\",\"state\":\"Cortes\",\"postal_code\":null,\"region\":null,\"country\":\"Honduras\",\"short_description\":\"The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<p>WHAT\u2019S IN IT FOR YOU?<\/p><p>\u00b7 A diverse, global organization full of intelligent, friendly people to bounce ideas off, learn from and grow with<\/p><p>\u00b7 Endless career opportunities and clear paths for career development<\/p><p>\u00b7 A competitive salary<\/p><p>\u00b7 Inclusive perks and benefits<\/p><p>\u00b7 Opportunity for monthly performance incentives \u00b7 Any site-specific fun things (great cafeteria, wellness area etc.) \u00b7 Any region-specific fun things<\/p><p><\/p><p>WHAT YOU WANT MATTERS TO US<\/p><p>Think about making a check list with all of the things that would make you feel good at work. Does your check list have meeting a diverse group of like-minded new people on it? How about being recognized and rewarded for doing great things? Maybe you pictured a place where you could have all of these things while making a positive difference in people\u2019s day. If so, Concentrix is a great place for you. Every day we spread positivity in others&#39; lives through compassionate customer interactions and genuine problem solving with a human touch. Doing right by people is in our DNA because we believe a desire to be treated with care and respect is a universal part of the human experience. This philosophy drives everything we do and creates the framework for how we treat our customers and our staff.<\/p><p>No matter your background or your years of experience, getting started or establishing your career path might seem challenging, but often the answer is much simpler than you think. We are looking for customer service experts<\/p><p>This role is the perfect opportunity for someone considering a career in customer services in the finance\/ banking sector.<\/p><p><\/p><p>WHAT WOULD YOU BRING TO OUR TEAM?<\/p><p>Your passion for doing good for other people will help you bond with your customers and your team. You will actively listen and troubleshoot to provide a great customer experience. Your attention to detail, ability to think outside the box, excellent communication, and passion will help you excel in this role.<\/p><p><\/p><p>TO BECOME A PART OF OUR TEAM: \u00b7 List of criteria including background<\/p><p>\u00b7 Education needed<\/p><p>\u00b7 Availability needed<\/p><p>\u00b7 Background clearance etc.<\/p><p><\/p><p>CALL US HOME:<\/p><p>If you find yourself smiling right now and this feels like the perfect next step in your career, we want to hear from you! Apply today and find out why 290,000&#43; people around the globe choose to call Concentrix home.<\/p><p><\/p><p>Concentrix is an award-winning global CX solutions company who creates amazing experiences for the world\u2019s best brands and their customers. We\u2019re an ambitious team of innovators, risk-takers, and game-changers: the kind of folks who thrive on solving complex problems.<\/p><p><\/p><p>All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.<\/p><p><\/p><p>Learn more:<\/p><p>Concentrix\u202fon Facebook |\u202fConcentrix on Instagram |\u202fwww.concentrix.com<\/p>\",\"ats_external_id\":\"R1568989\",\"location\":\"San Pedro Sula, Cortes\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-12T20:36:56.889+08:00\",\"created_at\":\"2025-12-19T02:30:28.667+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTYxMg?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/Honduras---San-Pedro-Sula\/Customer-Service-Advisors-Honduras-2025_R1568989\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"b67da9176e3d106331610d65b35480b6\",\"descriptor\":\"Concentrix CVG Global Services Honduras, S.A.\",\"reference_id\":\"YHN01\",\"organization_reference_id\":\"YHN01\"},\"language\":[],\"location\":{\"city\":\"San Pedro Sula\",\"state\":\"Cortes\",\"country\":{\"wid\":\"95d28f232bd24d82994625af5f82def9\",\"iso2\":\"HN\",\"iso3\":\"HND\",\"descriptor\":\"Honduras\",\"iso_numeric\":\"340\"},\"postal_code\":null,\"primary_location\":{\"id\":\"HN-SAN-ALTIA-Y0\",\"wid\":\"b67da9176e3d1062f9dd48479ecbbd51\",\"descriptor\":\"HND San Pedro Sula\"}},\"languages\":null,\"recruiter\":{\"email\":{\"wid\":\"f6358e3b3d6d01ddc5b73584001979ef\",\"address\":\"michael.calderon@concentrix.com\"},\"last_name\":\"Calderon Jimenez\",\"first_name\":\"Michael\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"}],\"recruiters\":[{\"id\":\"732745\",\"wid\":\"f6358e3b3d6d0156a7303784001980ef\",\"descriptor\":\"Michael Calderon Jimenez (732745)\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC0570\",\"wid\":\"f9af6d7260980109b01f59fb4f0632e2\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-293454\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/Honduras---San-Pedro-Sula\/Customer-Service-Advisors-Honduras-2025_R1568989\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/Honduras---San-Pedro-Sula\/Customer-Service-Advisors-Honduras-2025_R1568989\/apply\",\"job_requisition_id\":\"R1568989\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"wid\":\"2eacd2de35e7102f595d0e73cece0006\",\"address\":\"guillermo.arteaga@concentrix.com\"},\"last_name\":\"Arteaga Sanchez\",\"first_name\":\"Guillermo\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1568989\",\"wid\":\"0f2a40d8893510187364a341fefd0001\",\"descriptor\":\"R1568989 Customer Service Advisors Honduras 2025 (Evergreen) (Open)\"},\"recruiter_group\":[{\"email\":{\"wid\":\"f6358e3b3d6d01ddc5b73584001979ef\",\"address\":\"michael.calderon@concentrix.com\"},\"last_name\":\"Calderon Jimenez\",\"first_name\":\"Michael\"}],\"requisition_type\":null,\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":null,\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"810\",\"campaign_id\":\"21605\",\"campaign_title\":\"Advisor I, Customer Service R1665911\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Advisor - Homecoming - Cagayan De Oro 2026\",\"street\":\"PHL Cagayan de Oro - Trade St\",\"address\":\"PHL Cagayan de Oro - Trade St\",\"city\":\"Cagayan de Oro\",\"state\":\"Misamis Oriental\",\"postal_code\":\"9000\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><h2><\/h2><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p><b>#LI-DNI<\/b><\/p><p><\/p>\",\"ats_external_id\":\"R1665911\",\"location\":\"Cagayan de Oro, Misamis Oriental\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-12T20:36:56.592+08:00\",\"created_at\":\"2025-12-19T02:30:28.173+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTYwNQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Cagayan-de-Oro---Trade-St\/Customer-Service-Advisor---Homecoming---Cagayan-De-Oro-2026_R1665911\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"language\":[],\"location\":{\"city\":\"Cagayan de Oro\",\"state\":\"Misamis Oriental\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"9000\",\"primary_location\":{\"id\":\"PH-CAG-TRADE-00\",\"wid\":\"740544c0a47f0149bb9a4a781f11cc57\",\"descriptor\":\"PHL Cagayan de Oro - Trade St\"}},\"languages\":null,\"recruiter\":{\"email\":{\"wid\":\"a558357adfbd101debe25ff2d5070003\",\"address\":\"almerajean.aballe@concentrix.com\"},\"last_name\":\"Aballe\",\"first_name\":\"Almera Jean\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"}],\"recruiters\":[{\"id\":\"101765759\",\"wid\":\"501b9f0c5da0016ad26b72c3051f477e\",\"descriptor\":\"Therisa May Bagona (101765759)\"},{\"id\":\"102994998\",\"wid\":\"600e524ccee31017f19edb6b29860000\",\"descriptor\":\"Angel Marie Serrano (102994998)\"},{\"id\":\"1094207\",\"wid\":\"3c70ae954cfe01b050e6a424c91cc4b6\",\"descriptor\":\"Kennah Bea Alarcon (1094207)\"},{\"id\":\"102990503\",\"wid\":\"43a9c98d0211100edc67b907a69a0000\",\"descriptor\":\"Nedshla Acebes (102990503)\"},{\"id\":\"102070681\",\"wid\":\"fd856c041d671001a0ddb74c8cbc0000\",\"descriptor\":\"Chris Benedict Cartel (102070681)\"},{\"id\":\"102254497\",\"wid\":\"029c37c0901c103935aca3061eb60000\",\"descriptor\":\"Almera Jean Aballe (102254497)\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC0570\",\"wid\":\"f9af6d7260980109b01f59fb4f0632e2\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-350382\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Cagayan-de-Oro---Trade-St\/Customer-Service-Advisor---Homecoming---Cagayan-De-Oro-2026_R1665911\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Cagayan-de-Oro---Trade-St\/Customer-Service-Advisor---Homecoming---Cagayan-De-Oro-2026_R1665911\/apply\",\"job_requisition_id\":\"R1665911\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"wid\":\"4047322fd58101da9c4ee7f3111ad2aa\",\"address\":\"ronnalyn.tulibao@concentrix.com\"},\"last_name\":\"Baltazar\",\"first_name\":\"Ronna\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1665911\",\"wid\":\"08aea42f48b7102a19fd90e0c62f0000\",\"descriptor\":\"R1665911 Customer Service Advisor - Homecoming - Cagayan De Oro 2026 (Evergreen) (Open)\"},\"recruiter_group\":[{\"email\":{\"wid\":\"a558357adfbd101debe25ff2d5070003\",\"address\":\"almerajean.aballe@concentrix.com\"},\"last_name\":\"Aballe\",\"first_name\":\"Almera Jean\"},{\"email\":{\"wid\":\"8e81e72f17481001bf1003b9cb290000\",\"address\":\"chrisbenedict.cartel@concentrix.com\"},\"last_name\":\"Cartel\",\"first_name\":\"Chris Benedict\"},{\"email\":{\"wid\":\"4cffc70ec31b10260532cb9be32d0000\",\"address\":\"junstinemay.villanueva@concentrix.com\"},\"last_name\":\"Villanueva\",\"first_name\":\"Junstine May\"},{\"email\":{\"wid\":\"2f4dd3218d9701039c7eb8b4091e27be\",\"address\":\"kennahbea.cambari@concentrix.com\"},\"last_name\":\"Alarcon\",\"first_name\":\"Kennah Bea\"},{\"email\":{\"wid\":\"251285f66e6701b68f5b07b40b2c53d2\",\"address\":\"therisamay.bagona@concentrix.com\"},\"last_name\":\"Bagona\",\"first_name\":\"Therisa May\"}],\"requisition_type\":null,\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":null,\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"811\",\"campaign_id\":\"21604\",\"campaign_title\":\"Advisor I, Customer Service R1559120\",\"campaign_type\":\"job_application\",\"job_title\":\"BP ANE 2025\",\"street\":\"PHL Makati City\",\"address\":\"PHL Makati City\",\"city\":\"Davao\",\"state\":\"National Capital Region\",\"postal_code\":\"9000\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0<\/h2><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0<\/h2><p>\u2022 High school diploma with three to six months of relevant experience preferred<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0<\/h2><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge.\u00a0 Works with close supervision and clearly defined procedures.\u00a0 Starting to demonstrate familiarity with client terminology, operating standards and procedures.\u00a0 Starter without sustained metric performance levels.<\/p><p><\/p><h2><b>Disclaimer\u00a0\u00a0 <\/b><\/h2><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p><p><\/p><p>Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.<\/p><p><\/p><p>#LI-DNI<\/p>\",\"ats_external_id\":\"R1559120\",\"location\":\"Davao, National Capital 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This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2><\/h2><h2><\/h2><h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><h2>\u00a0\u00a0\u00a0\u00a0<\/h2><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p>#LI-DNI<\/p>\",\"ats_external_id\":\"R1666300\",\"location\":\"Pasig City, National Capital Region\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-12T20:40:41.131+08:00\",\"created_at\":\"2025-12-19T02:30:19.676+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTU5Nw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City\/Customer-Service-Advisor---UPA-XTRA-2026_R1666300\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"language\":[],\"location\":{\"city\":\"Pasig City\",\"state\":\"National Capital Region\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"9000\",\"primary_location\":{\"id\":\"JP_PHL_Quezon_City\",\"wid\":\"740544c0a47f013fcc82fa781f11ba59\",\"descriptor\":\"PHL Quezon City\"}},\"languages\":null,\"recruiter\":{\"email\":{\"wid\":\"a25435a373dc10030f42891b9b690003\",\"address\":\"annarose.benitez@concentrix.com\"},\"last_name\":\"Benitez\",\"first_name\":\"Anna Rose\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"}],\"recruiters\":[{\"id\":\"101823295\",\"wid\":\"2a3dc7769cc401e0e39863672e16009d\",\"descriptor\":\"Jea Mae Marie Daquiz (101823295)\"},{\"id\":\"102048620\",\"wid\":\"7a1dda14767610185d2db1c0bc6d0000\",\"descriptor\":\"Rachelle Joy Dela Cruz (102048620)\"},{\"id\":\"101830859\",\"wid\":\"3ea0636ec5ba0107d9112969901aa130\",\"descriptor\":\"Christine Pilac (101830859)\"},{\"id\":\"101507386\",\"wid\":\"1c3928bd731601b4b4e8d905b2231c8e\",\"descriptor\":\"Daniel Bautista (101507386)\"},{\"id\":\"101832754\",\"wid\":\"9e0066dd1ceb013f25578cc2c21b95d1\",\"descriptor\":\"Kelsie Turgo (101832754)\"},{\"id\":\"102070681\",\"wid\":\"fd856c041d671001a0ddb74c8cbc0000\",\"descriptor\":\"Chris Benedict Cartel (102070681)\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC0570\",\"wid\":\"f9af6d7260980109b01f59fb4f0632e2\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-349697\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City\/Customer-Service-Advisor---UPA-XTRA-2026_R1666300\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City\/Customer-Service-Advisor---UPA-XTRA-2026_R1666300\/apply\",\"job_requisition_id\":\"R1666300\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"wid\":\"b4e44fb98c63013120a742065f1c9239\",\"address\":\"jae.lombos@concentrix.com\"},\"last_name\":\"Lombos\",\"first_name\":\"Jae\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1666300\",\"wid\":\"042bc331d423102a62c46298cdef0000\",\"descriptor\":\"R1666300 Customer Service Advisor - UPA XTRA 2026 (Evergreen) (Open)\"},\"recruiter_group\":[{\"email\":{\"wid\":\"a25435a373dc10030f42891b9b690003\",\"address\":\"annarose.benitez@concentrix.com\"},\"last_name\":\"Benitez\",\"first_name\":\"Anna Rose\"},{\"email\":{\"wid\":\"8e81e72f17481001bf1003b9cb290000\",\"address\":\"chrisbenedict.cartel@concentrix.com\"},\"last_name\":\"Cartel\",\"first_name\":\"Chris Benedict\"},{\"email\":{\"wid\":\"00162b5097450176aec18bb29d1a3b81\",\"address\":\"christine.pilac@concentrix.com\"},\"last_name\":\"Pilac\",\"first_name\":\"Christine\"},{\"email\":{\"wid\":\"9f3650c225d60176947561a24316155f\",\"address\":\"jeamaemarie.daquiz@concentrix.com\"},\"last_name\":\"Daquiz\",\"first_name\":\"Jea Mae Marie\"},{\"email\":{\"wid\":\"93189d9bc180101adc89d4078e8e0003\",\"address\":\"jeannerose.macapagal@concentrix.com\"},\"last_name\":\"Macapagal\",\"first_name\":\"Jeanne\"},{\"email\":{\"wid\":\"b6ad546c2c0201e25560cbe17d1ade66\",\"address\":\"turgo.christiankelsie@concentrix.com\"},\"last_name\":\"Turgo\",\"first_name\":\"Kelsie\"},{\"email\":{\"wid\":\"e3a61810ab601018752037d4dba40001\",\"address\":\"rachellejoy.delacruz@concentrix.com\"},\"last_name\":\"Dela Cruz\",\"first_name\":\"Rachelle Joy\"}],\"requisition_type\":null,\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":null,\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"813\",\"campaign_id\":\"21596\",\"campaign_title\":\"Advisor I, Customer Service R1666303\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Advisor - Iloilo XTRA 2026\",\"street\":\"PHL Iloilo City - GF, 2nd thru 4th Floor Two Global Center Megaworld Blvd\",\"address\":\"PHL Iloilo City - GF, 2nd thru 4th Floor Two Global Center Megaworld Blvd\",\"city\":\"Iloilo City\",\"state\":\"Iloilo\",\"postal_code\":\"5000\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><h2><\/h2><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p>#LI-DNI<\/p>\",\"ats_external_id\":\"R1666303\",\"location\":\"Iloilo City, Iloilo\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-12T20:36:17.649+08:00\",\"created_at\":\"2025-12-19T02:30:19.632+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTU5Ng?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Iloilo-City-4th-Floor-Two-Global-Center-Megaworld-Blvd-Iloilo-Business-Park-Mandurriao\/Customer-Service-Advisor---Iloilo-XTRA-2026_R1666303-1\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"language\":[],\"location\":{\"city\":\"Iloilo City\",\"state\":\"Iloilo\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"5000\",\"primary_location\":{\"id\":\"PH-ILO-MEGAW-01\",\"wid\":\"c46b7926c1150139add0aa33660e9e55\",\"descriptor\":\"PHL Iloilo City - 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Iloilo XTRA 2026 (Evergreen) (Open)\"},\"recruiter_group\":[{\"email\":{\"wid\":\"234614b464d81014c7547980f7620002\",\"address\":\"alliyahaubrey.yee1@concentrix.com\"},\"last_name\":\"Yee\",\"first_name\":\"Alliyah Aubrey\"},{\"email\":{\"wid\":\"8e81e72f17481001bf1003b9cb290000\",\"address\":\"chrisbenedict.cartel@concentrix.com\"},\"last_name\":\"Cartel\",\"first_name\":\"Chris Benedict\"},{\"email\":{\"wid\":\"399750925a130112b2f5dde44c0ac0c3\",\"address\":\"eunice.abueg@concentrix.com\"},\"last_name\":\"Abueg\",\"first_name\":\"Eunice\"},{\"email\":{\"wid\":\"a64a04a19d6c0114c4861f4f09570003\",\"address\":\"jason.catatista@concentrix.com\"},\"last_name\":\"Catatista\",\"first_name\":\"Jason\"},{\"email\":{\"wid\":\"d09f4a51c1a401c54cd36cb34405f142\",\"address\":\"markjoseph.italia@concentrix.com\"},\"last_name\":\"Italia\",\"first_name\":\"Mark Joseph\"},{\"email\":{\"wid\":\"f0c13ca68bd8100d1a4790ffa89c0002\",\"address\":\"millenjan.gavaran@concentrix.com\"},\"last_name\":\"Gavaran\",\"first_name\":\"Millen Jan\"},{\"email\":{\"wid\":\"dd9f5a0780ec01d95c79dc507f1cda25\",\"address\":\"phoenixnaomi.zenarosa@concentrix.com\"},\"last_name\":\"Zenarosa\",\"first_name\":\"Phoenix Naomi\"},{\"email\":{\"wid\":\"cd562904c8ba01e87df5062ae22cefe3\",\"address\":\"ramoncarlos.lacson@concentrix.com\"},\"last_name\":\"Lacson\",\"first_name\":\"Ramon Carlos\"}],\"requisition_type\":null,\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":null,\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"814\",\"campaign_id\":\"21594\",\"campaign_title\":\"Advisor I, Customer Service R1666290\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Advisor - SMM XTRA 2026\",\"street\":\"PHL Mandaluyong City - Megamall\",\"address\":\"PHL Mandaluyong City - Megamall\",\"city\":\"Mandaluyong City\",\"state\":\"National Capital Region\",\"postal_code\":\"1550\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><h2>\u00a0\u00a0\u00a0\u00a0<\/h2><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p>#LI-DNI<\/p>\",\"ats_external_id\":\"R1666290\",\"location\":\"Mandaluyong City, National Capital Region\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-12T20:40:26.649+08:00\",\"created_at\":\"2025-12-19T02:30:17.315+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTU5NA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Mandaluyong-City---Megamall\/Customer-Service-Advisor---SMM-XTRA-2026_R1666290-1\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"language\":[],\"location\":{\"city\":\"Mandaluyong City\",\"state\":\"National Capital Region\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"1550\",\"primary_location\":{\"id\":\"PH-MAN-MEGAC-Y0\",\"wid\":\"b67da9176e3d1062f9e3e8033b4bc2e6\",\"descriptor\":\"PHL Mandaluyong City - Megamall\"}},\"languages\":null,\"recruiter\":{\"email\":{\"wid\":\"aa96695f6521015e5757c9600d1a403c\",\"address\":\"cathryn.carpon@concentrix.com\"},\"last_name\":\"Carpon\",\"first_name\":\"Cathryn\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"}],\"recruiters\":[{\"id\":\"102001101\",\"wid\":\"caee893f0ff10103d8f2c7db99740000\",\"descriptor\":\"Robert Baluyot (102001101)\"},{\"id\":\"102171441\",\"wid\":\"62925abb8868100fbf6cca019bf10000\",\"descriptor\":\"Christian Rasonable (102171441)\"},{\"id\":\"102070681\",\"wid\":\"fd856c041d671001a0ddb74c8cbc0000\",\"descriptor\":\"Chris Benedict Cartel (102070681)\"},{\"id\":\"100904612\",\"wid\":\"7337afa5ded8100521778d4e650963fb\",\"descriptor\":\"Cathryn Carpon (100904612)\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC0570\",\"wid\":\"f9af6d7260980109b01f59fb4f0632e2\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-349729\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Mandaluyong-City---Megamall\/Customer-Service-Advisor---SMM-XTRA-2026_R1666290-1\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Mandaluyong-City---Megamall\/Customer-Service-Advisor---SMM-XTRA-2026_R1666290-1\/apply\",\"job_requisition_id\":\"R1666290\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"wid\":\"b4e44fb98c63013120a742065f1c9239\",\"address\":\"jae.lombos@concentrix.com\"},\"last_name\":\"Lombos\",\"first_name\":\"Jae\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1666290\",\"wid\":\"042bc331d423102a62449e010b0e0000\",\"descriptor\":\"R1666290 Customer Service Advisor - 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2nd Flr, RMZ Infinity, Plot No. 15, Phase IV, Udyog Vihar, Gurugram\",\"address\":\"IND Gurugram - 2nd Flr, RMZ Infinity, Plot No. 15, Phase IV, Udyog Vihar, Gurugram\",\"city\":\"Gurugram\",\"state\":\"Hary\u0101na\",\"postal_code\":\"122014\",\"region\":null,\"country\":\"India\",\"short_description\":\"Our psychological health team is a diverse group of specialists dedicated to developing, delivering, and evaluating employee health and wellbeing strategies for Trust & Safety teams at Concentrix. Our initiatives are crafted to enhance and support positive mental and physical health, while fostering a healthy culture and work environment across the organization. \\n\\nThe Clinical Team Leader will provide support to a team of qualified wellbeing counselors who deliver mental health and wellbeing support to employees working in content moderation roles. \\n\\nYou\u2019ll be a Clinical Team Leader and responsible for the resolution of all clinical risks and concerns, advising the team on how to manage complex cases and where to escalate. You'll monitor sessions using interventions such as Cognitive Behavioural Therapy (CBT), Acceptance and Commitment Therapy (ACT), Solution Focused Therapy (SFT) and Mindfulness Based Therapies (MBT). You\u2019ll routinely monitor and track the assessment of cases for risk, ensure that wellbeing counselors follow strict safety protocols and escalate complex cases to clinical leadership.  \\n\\nYour role also includes collaborating with your colleagues to design individual and group session strategies that improve resilience, healthy coping, and distress management skills. In this role, you\u2019ll focus on the delivery and quality assurance of a psychological health program and coach counselors to ensure performance metrics are achieved. \\n\\nAs this role falls into the category of Trust & Safety, you\u2019ll be working with people exposed to harmful content. This may occur in the form of images, video, and text related to hate speech, violence, child safety, depictions of harm to self and others, and harm to animals.\",\"long_description\":\"<p><b><span>Key Responsibilities:<\/span><\/b><span>\u00a0<\/span><\/p><ul><li><span>Monitor\u00a01:1\u00a0check-ins\u00a0and\u00a0counselling sessions, addressing psychological health\u00a0using short-term\u00a0resilience\u00a0strategies\u00a0such as CBT, ACT, SFT,\u00a0MBT, and\u00a0psychoeducation\u00a0<\/span><\/li><li><span>\u00a0<\/span><span>Monitor group and peer support sessions aimed at building resilience, developing healthy coping\u00a0strategies\u00a0and building positive working relationships\u00a0<\/span><\/li><li><span>\u00a0<\/span><span>Partners\u00a0with site-based teams\u00a0and other regional leads to\u00a0ensure employees have access to\u00a0mental health and wellbeing activities, with a focus on enhancing employee resiliency and minimizing psychological risks in the Content Moderation space\u00a0<\/span><\/li><li><span>\u00a0<\/span><span>Supports\u00a0in\u00a0assessing\u00a0cases for trauma\u00a0related to exposure to graphic content,\u00a0follow\u00a0escalation\u00a0protocols, and triage employees to\u00a0appropriate support\u00a0pathways\u00a0<\/span><\/li><li><span>\u00a0<\/span><span>Reports to\u00a0the\u00a0clinical leadership\u00a0team on a regular basis to discuss observations,\u00a0insights risks,\u00a0and\u00a0areas for improvement\u00a0<\/span><\/li><li><span>\u00a0<\/span><span>Develops and ensures commitment to\u00a0safe working practices across the Psychological Health team\u00a0<\/span><\/li><li><span>\u00a0<\/span><span>Responsible for adherence to\u00a0professional and ethical guidelines set by\u00a0discipline specific\u00a0governing and licensing bodies\u00a0across the psychological health team.\u00a0<\/span><\/li><\/ul><p><span>\u00a0<\/span><\/p><p><u><span>Data,\u00a0insight,\u00a0and analysis<\/span><\/u><span>\u00a0<\/span><\/p><ul><li><span>Provides\u00a0clinical guidance and\u00a0coaching\u00a0to counselors, drawing on insights captured from data within the campaign\u00a0<\/span><\/li><li><span>Has oversight of health data dashboards and report creation \u00a0\u00a0<\/span><\/li><li><span>Manages confidential case records and reports safety, and in line with privacy protocols\u00a0<\/span><\/li><li><span>Ensures and tracks completion of the delivery of psychometric assessments to employees within the campaign\u00a0<\/span><\/li><li><span>Reviews assessment data for trends that require intervention, and prepares regular business and data insight reports\u00a0<\/span><\/li><\/ul>\",\"ats_external_id\":\"R1684075\",\"location\":\"Gurugram, Hary\u0101na\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-12T20:29:30.315+08:00\",\"created_at\":\"2025-12-19T02:30:09.592+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMzI3MQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/IND-Gurugram---2nd-Flr-RMZ-Infinity-Plot-No-15-Phase-IV-Udyog-Vihar-Gurugram\/Professional-I--Wellbeing-CL-8A-India_R1684075\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Wellbeing\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"eb9a6a4bb51210243ac006629da90000\",\"descriptor\":\"Concentrix Healthcare Services LLC Philippine Branch\",\"reference_id\":\"CPH12\",\"organization_reference_id\":\"CPH12\"},\"language\":[],\"location\":{\"city\":\"Gurugram\",\"state\":\"Hary\u0101na\",\"country\":{\"wid\":\"c4f78be1a8f14da0ab49ce1162348a5e\",\"iso2\":\"IN\",\"iso3\":\"IND\",\"descriptor\":\"India\",\"iso_numeric\":\"356\"},\"postal_code\":\"122014\",\"primary_location\":{\"id\":\"IN-GUR-RMZIN-05\",\"wid\":\"216f1fc8ce211017bc4d5dc80eed0000\",\"descriptor\":\"IND Gurugram - 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This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><h2>\u00a0\u00a0\u00a0\u00a0<\/h2><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p>#LI-DNI<\/p>\",\"ats_external_id\":\"R1683387\",\"location\":\"Pasig City, National Capital Region\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-12T20:39:52.467+08:00\",\"created_at\":\"2025-12-19T02:30:08.313+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTU5MA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City\/Eastwood-Customer-Care-Specialist-iRecruit-Engage-2026_R1683387\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact 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This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><h2>\u00a0\u00a0\u00a0<\/h2><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p>#LI-DNI<\/p>\",\"ats_external_id\":\"R1682197\",\"location\":\"Davao, National Capital Region\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-12T20:39:42.843+08:00\",\"created_at\":\"2025-12-19T02:30:01.510+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTU4Nw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Makati-City\/Customer-Service-Advisor---Online---One-Makati-2026_R1682197\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"language\":[],\"location\":{\"city\":\"Davao\",\"state\":\"National Capital Region\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"9000\",\"primary_location\":{\"id\":\"JP_PHL_Makati_City\",\"wid\":\"740544c0a47f01fb76ecf1781f11a159\",\"descriptor\":\"PHL Makati City\"}},\"languages\":null,\"recruiter\":{\"email\":{\"wid\":\"3c9cb639c6701014fcbc9992f9ff0001\",\"address\":\"jamielane.rocero@concentrix.com\"},\"last_name\":\"Rocero\",\"first_name\":\"Jamie Lane\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"}],\"recruiters\":[{\"id\":\"102001101\",\"wid\":\"caee893f0ff10103d8f2c7db99740000\",\"descriptor\":\"Robert Baluyot (102001101)\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC0570\",\"wid\":\"f9af6d7260980109b01f59fb4f0632e2\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-349472\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Makati-City\/Customer-Service-Advisor---Online---One-Makati-2026_R1682197\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Makati-City\/Customer-Service-Advisor---Online---One-Makati-2026_R1682197\/apply\",\"job_requisition_id\":\"R1682197\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"wid\":\"9486d7dfa08610184731e75d71c70001\",\"address\":\"renatochuck.mateo@concentrix.com\"},\"last_name\":\"Mateo\",\"first_name\":\"Chuck\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1682197\",\"wid\":\"0393796b63e7103a66becdbd27610000\",\"descriptor\":\"R1682197 Customer Service Advisor - Online - One Makati 2026 (Evergreen) (Open)\"},\"recruiter_group\":[{\"email\":{\"wid\":\"3c9cb639c6701014fcbc9992f9ff0001\",\"address\":\"jamielane.rocero@concentrix.com\"},\"last_name\":\"Rocero\",\"first_name\":\"Jamie Lane\"},{\"email\":{\"wid\":\"e69227feb69701100a8fd1c6a0d30003\",\"address\":\"jasminenicole.abing@concentrix.com\"},\"last_name\":\"Abing\",\"first_name\":\"Jasmine Nicole\"},{\"email\":{\"wid\":\"537522180a110103f131f165e4940003\",\"address\":\"roberto.baluyot@concentrix.com\"},\"last_name\":\"Baluyot\",\"first_name\":\"Robert\"},{\"email\":{\"wid\":\"4047322fd581012684ef732c121a01b0\",\"address\":\"rubirosa.carmona@concentrix.com\"},\"last_name\":\"Carmona\",\"first_name\":\"Rubirosa\"}],\"requisition_type\":null,\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":null,\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"817\",\"campaign_id\":\"21584\",\"campaign_title\":\"Advisor I, Customer Service R1559083\",\"campaign_type\":\"job_application\",\"job_title\":\"BP CDO 2025\",\"street\":\"PHL Cagayan de Oro - Trade St\",\"address\":\"PHL Cagayan de Oro - Trade St\",\"city\":\"Cagayan de Oro\",\"state\":\"Misamis Oriental\",\"postal_code\":\"9000\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><h2><\/h2><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p>#LI-DNI<\/p>\",\"ats_external_id\":\"R1559083\",\"location\":\"Cagayan de Oro, Misamis Oriental\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-12T20:36:16.838+08:00\",\"created_at\":\"2025-12-19T02:29:55.324+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTU4NA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Cagayan-de-Oro---Trade-St\/BP-CDO-2025_R1559083-16\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"CLOSED\",\"wid\":\"8ce1be24e0e743929d9ae78aa55bad04\",\"descriptor\":\"Closed\"},\"language\":[],\"location\":{\"city\":\"Cagayan de Oro\",\"state\":\"Misamis Oriental\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"9000\",\"primary_location\":{\"id\":\"PH-CAG-TRADE-00\",\"wid\":\"740544c0a47f0149bb9a4a781f11cc57\",\"descriptor\":\"PHL Cagayan de Oro - 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This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><h2>\u00a0\u00a0\u00a0\u00a0<\/h2><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p>#LI-DNI<\/p>\",\"ats_external_id\":\"R1559103\",\"location\":\"Davao, National Capital Region\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-12T20:39:36.112+08:00\",\"created_at\":\"2025-12-19T02:29:55.293+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTU4Mw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Makati-City\/BP-Makati-2025_R1559103-34\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact 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position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p><\/p><p>\u2022 <span> <u><span>#WAH #WAHJobs also available <\/span><\/u><\/span><\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><h2>\u00a0\u00a0\u00a0\u00a0<\/h2><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p>#LI-DNI<\/p>\",\"ats_external_id\":\"R1559097\",\"location\":\"Davao, Davao del Sur\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-12T20:39:36.076+08:00\",\"created_at\":\"2025-12-19T02:29:55.202+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTU4MQ?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Davao\/BP-Davao-2025_R1559097-23\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact 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Blvd\",\"city\":\"Iloilo City\",\"state\":\"Iloilo\",\"postal_code\":\"5000\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><h2><\/h2><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p>#LI-DNI<\/p>\",\"ats_external_id\":\"R1558802\",\"location\":\"Iloilo City, Iloilo\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-12T20:36:17.625+08:00\",\"created_at\":\"2025-12-19T02:29:55.172+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTU4MA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Iloilo-City-4th-Floor-Two-Global-Center-Megaworld-Blvd-Iloilo-Business-Park-Mandurriao\/Customer-Service-Advisor---Homecoming---Iloilo-2025_R1558802\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"CLOSED\",\"wid\":\"8ce1be24e0e743929d9ae78aa55bad04\",\"descriptor\":\"Closed\"},\"language\":[],\"location\":{\"city\":\"Iloilo City\",\"state\":\"Iloilo\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"5000\",\"primary_location\":{\"id\":\"PH-ILO-MEGAW-01\",\"wid\":\"c46b7926c1150139add0aa33660e9e55\",\"descriptor\":\"PHL Iloilo City - 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Homecoming - Iloilo 2025 (Evergreen) (Closed)\"},\"recruiter_group\":[{\"email\":{\"wid\":\"234614b464d81014c7547980f7620002\",\"address\":\"alliyahaubrey.yee1@concentrix.com\"},\"last_name\":\"Yee\",\"first_name\":\"Alliyah Aubrey\"},{\"email\":{\"wid\":\"8e81e72f17481001bf1003b9cb290000\",\"address\":\"chrisbenedict.cartel@concentrix.com\"},\"last_name\":\"Cartel\",\"first_name\":\"Chris Benedict\"},{\"email\":{\"wid\":\"399750925a130112b2f5dde44c0ac0c3\",\"address\":\"eunice.abueg@concentrix.com\"},\"last_name\":\"Abueg\",\"first_name\":\"Eunice\"},{\"email\":{\"wid\":\"f0c13ca68bd8100d1a4790ffa89c0002\",\"address\":\"millenjan.gavaran@concentrix.com\"},\"last_name\":\"Gavaran\",\"first_name\":\"Millen Jan\"},{\"email\":{\"wid\":\"2e422f992cef101b72188e5705e00001\",\"address\":\"seanmae.salapantan@concentrix.com\"},\"last_name\":\"Salapantan\",\"first_name\":\"Sean Mae\"}],\"requisition_type\":null,\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":null,\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"821\",\"campaign_id\":\"21578\",\"campaign_title\":\"Advisor I, Customer Service R1558699\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Advisor - Digital Intake San Lazaro 2025\",\"street\":\"PHL Manila - San Lazaro Tourism & Business Park Vertex One Bldg\",\"address\":\"PHL Manila - San Lazaro Tourism & Business Park Vertex One Bldg\",\"city\":\"Santa Cruz\",\"state\":\"National Capital Region\",\"postal_code\":\"1014\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Customer Support Associate I position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><h2>\u00a0\u00a0\u00a0<\/h2><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p><b>#LI-DNI<\/b><\/p><p><\/p>\",\"ats_external_id\":\"R1558699\",\"location\":\"Santa Cruz, National Capital Region\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-12T20:39:30.492+08:00\",\"created_at\":\"2025-12-19T02:29:53.595+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTU3OA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Manila---San-Lazaro\/Customer-Service-Advisor---Digital-Intake-San-Lazaro-2025_R1558699\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"language\":[],\"location\":{\"city\":\"Santa Cruz\",\"state\":\"National Capital Region\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"1014\",\"primary_location\":{\"id\":\"PH-STA-YUSEC-Y0\",\"wid\":\"b67da9176e3d1062f9e3b8c39adec293\",\"descriptor\":\"PHL Manila - San Lazaro Tourism & Business Park Vertex One Bldg\"}},\"languages\":null,\"recruiter\":{\"email\":{\"wid\":\"3b23c493cade100ee6cc16cabcb00003\",\"address\":\"alexis.escalante@concentrix.com\"},\"last_name\":\"Escalante\",\"first_name\":\"Alexis\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC0570\",\"wid\":\"f9af6d7260980109b01f59fb4f0632e2\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-291680\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Manila---San-Lazaro\/Customer-Service-Advisor---Digital-Intake-San-Lazaro-2025_R1558699\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Manila---San-Lazaro\/Customer-Service-Advisor---Digital-Intake-San-Lazaro-2025_R1558699\/apply\",\"job_requisition_id\":\"R1558699\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"wid\":\"9486d7dfa08610184731e75d71c70001\",\"address\":\"renatochuck.mateo@concentrix.com\"},\"last_name\":\"Mateo\",\"first_name\":\"Chuck\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1558699\",\"wid\":\"023edfb14dd5100de92cfef17cb50001\",\"descriptor\":\"R1558699 Customer Service Advisor - 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This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2><\/h2><h2><\/h2><h2>Essential Functions\/Core Responsibilities\u00a0\u00a0<\/h2><p><\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0<\/h2><p><\/p><p>\u2022 High school diploma with three to six months of relevant experience preferred<br \/>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment\u00a0<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0\u00a0<\/h2><p><\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge. \u00a0Works with close supervision and clearly defined procedures. \u00a0Starting to demonstrate familiarity with client terminology, operating standards and procedures. \u00a0Starter without sustained metric performance levels.<\/p><h2>\u00a0\u00a0\u00a0\u00a0<\/h2><h2>Disclaimer\u00a0\u00a0\u00a0<\/h2><p><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.\u00a0<\/p><p><\/p><p>#LI-DNI<\/p>\",\"ats_external_id\":\"R1666302\",\"location\":\"National Capital Region, National Capital Region\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-12T20:39:07.135+08:00\",\"created_at\":\"2025-12-19T02:29:43.859+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrixglobaladvisor.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTU3NA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-NCR-QC-Work-at-Home\/Customer-Service-Advisor---WAH-XTRA-2026_R1666302\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"language\":[],\"location\":{\"city\":\"National Capital Region\",\"state\":\"National Capital Region\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"1121\",\"primary_location\":{\"id\":\"PH-WAH-NCRQC-00\",\"wid\":\"38bbabb5f90901e9591174b676078ab1\",\"descriptor\":\"PHL NCR QC Work-at-Home\"}},\"languages\":null,\"recruiter\":{\"email\":{\"wid\":\"fb9d47fc789a1002fced53de36940002\",\"address\":\"anna.bacani@concentrix.com\"},\"last_name\":\"Bacani\",\"first_name\":\"Anna Jessica\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"}],\"recruiters\":[{\"id\":\"102130986\",\"wid\":\"bef95e4421f31019018c1efd07d20000\",\"descriptor\":\"April Alas-as (102130986)\"},{\"id\":\"102071704\",\"wid\":\"dfa67c5f3c561001f8841add01770000\",\"descriptor\":\"Marvylyn Padilla (102071704)\"},{\"id\":\"040119\",\"wid\":\"9f196ba80a8701793d88aab7061941be\",\"descriptor\":\"Anna Jessica Bacani (040119)\"},{\"id\":\"101836685\",\"wid\":\"9e0066dd1ceb013f3023a53f071d3ec9\",\"descriptor\":\"Norghezza Paculanang (101836685)\"},{\"id\":\"102070681\",\"wid\":\"fd856c041d671001a0ddb74c8cbc0000\",\"descriptor\":\"Chris Benedict Cartel (102070681)\"},{\"id\":\"101925329\",\"wid\":\"c4dcb9e0bc5c0104ecba73e42f4d0000\",\"descriptor\":\"Ericka Aniceto (101925329)\"},{\"id\":\"148212\",\"wid\":\"9f196ba80a870191afd38447051933e3\",\"descriptor\":\"Francisco Balabat III (148212)\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC0570\",\"wid\":\"f9af6d7260980109b01f59fb4f0632e2\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-349849\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-NCR-QC-Work-at-Home\/Customer-Service-Advisor---WAH-XTRA-2026_R1666302\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-NCR-QC-Work-at-Home\/Customer-Service-Advisor---WAH-XTRA-2026_R1666302\/apply\",\"job_requisition_id\":\"R1666302\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"wid\":\"b4e44fb98c63013120a742065f1c9239\",\"address\":\"jae.lombos@concentrix.com\"},\"last_name\":\"Lombos\",\"first_name\":\"Jae\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1666302\",\"wid\":\"0088db4fd190102a62f6df35205f0001\",\"descriptor\":\"R1666302 Customer Service Advisor - WAH XTRA 2026 (Evergreen) (Open)\"},\"recruiter_group\":[{\"email\":{\"wid\":\"fb9d47fc789a1002fced53de36940002\",\"address\":\"anna.bacani@concentrix.com\"},\"last_name\":\"Bacani\",\"first_name\":\"Anna Jessica\"},{\"email\":{\"wid\":\"8e81e72f17481001bf1003b9cb290000\",\"address\":\"chrisbenedict.cartel@concentrix.com\"},\"last_name\":\"Cartel\",\"first_name\":\"Chris Benedict\"},{\"email\":{\"wid\":\"96b93e5431310116e341c7849e0b0001\",\"address\":\"christajoyamor.david@concentrix.com\"},\"last_name\":\"David\",\"first_name\":\"Christa Joy Amor\"},{\"email\":{\"wid\":\"853d35ea8a7f10053a3314a1bbd20003\",\"address\":\"clarencejessicamarie.embrado@concentrix.com\"},\"last_name\":\"Embrado\",\"first_name\":\"Clarence Jessica Marie\"},{\"email\":{\"wid\":\"324f2e4671f9101b2cef005ff1880003\",\"address\":\"dessa.vinculado@concentrix.com\"},\"last_name\":\"Vinculado\",\"first_name\":\"Dessa\"},{\"email\":{\"wid\":\"abbbe7ecf3c401055e4593d1b9730005\",\"address\":\"ericka.aniceto@concentrix.com\"},\"last_name\":\"Aniceto\",\"first_name\":\"Ericka\"},{\"email\":{\"wid\":\"20206af6bafb014f3f1cd669b9233e2c\",\"address\":\"evelyn.lanuza@concentrix.com\"},\"last_name\":\"Lanuza\",\"first_name\":\"Evelyn\"},{\"email\":{\"wid\":\"c0f1b270ce991002fbf3d842acf60001\",\"address\":\"francisco.balabat@concentrix.com\"},\"last_name\":\"Balabat III\",\"first_name\":\"Francisco\"},{\"email\":{\"wid\":\"e69227feb69701100a8fd1c6a0d30003\",\"address\":\"jasminenicole.abing@concentrix.com\"},\"last_name\":\"Abing\",\"first_name\":\"Jasmine Nicole\"},{\"email\":{\"wid\":\"40a602eba0bb010348a56672510e802c\",\"address\":\"jhovinalyn.viscaino@concentrix.com\"},\"last_name\":\"Viscaino\",\"first_name\":\"Jhovinalyn\"},{\"email\":{\"wid\":\"8e3d280b2eae100cb95ab021d58c0001\",\"address\":\"katealyssa.banzuela@concentrix.com\"},\"last_name\":\"Banzuela\",\"first_name\":\"Kate Alyssa\"},{\"email\":{\"wid\":\"3865dc25cce21026389763e297b50003\",\"address\":\"kurtjaniel.bancale@concentrix.com\"},\"last_name\":\"Bancale\",\"first_name\":\"Kurt Janiel\"},{\"email\":{\"wid\":\"69dbbdc8417210020f65d3cbba870001\",\"address\":\"marvylyn.padilla@concentrix.com\"},\"last_name\":\"Padilla\",\"first_name\":\"Marvylyn\"}],\"requisition_type\":null,\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrixglobaladvisor\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":null,\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"166\",\"campaign_id\":\"573\",\"campaign_title\":\"Nike\/ Turkish\/ Sofia - hybrid\",\"campaign_type\":\"job_application\",\"job_title\":\"Sport Support Associate with Turkish and English\",\"street\":null,\"address\":null,\"city\":\"Sofia\",\"state\":\"Sofia City Province\",\"postal_code\":\"\",\"region\":\"Sofia\",\"country\":\"Bulgaria\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p data-pm-slice=\\\"1 1 []\\\"><strong>Want to be part of the customer service team for the No.1 Sports Brand in the world?<\/strong><\/p>\\n<p>Check out our Sport Support Associate role below, and if it sounds like the job for you &ndash; then get in touch!<\/p>\\n<p><strong>What you'll do as&nbsp;Sport Support Associate?<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Handling customer request regarding wide range of sports products via phone and chat<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Providing accurate information and maintain detailed case notes<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Focusing on customer expectations and satisfaction<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Contributing to reaching individual and team performance targets<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>If you:<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Have fluent level \u043ef Turkish and English<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Are customer service-oriented<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Have excellent communication skills<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Have strong typing and PC skills<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Are analytical and problem-solving oriented<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>What can you expect from us:<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Flexible working hours &ndash; Monday - Saturday<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Competitive salary with performance-based bonuses<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Quarterly bran discount &amp; additional Peak season incentives<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Professional Development and Career Navigation programs to map out the steps in your development<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Health and Wellbeing initiatives<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Part of the additional benefits are Health and Life Insurance, Multisport card, Transport allowance, Bonus for important life events, Additional paid leave for education, Corporate discounts and many more<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>That's just the beginning. Send us your CV now to open the door to the new career opportunities ahead of you!<\/strong><\/p>\\n<p><strong>We&rsquo;re looking forward to meeting you!<\/strong><\/p>\\n<p><em>You appreciate our values of recognition, integrity, unity, and commitment, and you are eager to create the \\\"wow\\\" too. More than your background, it is your motivation and your personality that will make you part of our fun-loving community.<\/em><\/p>\\n<p><em>Please note that non-EU residents must have a valid work permit in Bulgaria to be considered for employment.<\/em><\/p>\\n<p><strong><em>Concentrix<\/em><\/strong><strong> <em>Bulgaria is an equal-opportunity employer.<\/em><\/strong><\/p>\\n<p><strong><em>Concentrix considers diversity a fundamental resource and offers everyone accesses to employment opportunities, regardless of gender, age, religion, ethnicity, or any other classification protected by applicable national laws.<\/em><\/strong><\/p>\\n<p>Know someone perfect for this role? Refer a friend and earn an exciting reward when they join our team!&nbsp;<\/p>\\n<p><a href=\\\"..\/..\/..\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMDc\\\">External Referral Program - Bulgaria<\/a><\/p>\",\"ats_external_id\":\"BG-573\",\"location\":\"Sofia, Sofia\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-09-21T12:19:26.817+03:00\",\"created_at\":\"2025-12-18T14:06:00.057+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81NzM?\",\"apply_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81NzM\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":\"wfh_flexible\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-bulgaria\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":\"1\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"81\",\"campaign_id\":\"667\",\"campaign_title\":\"R1689708 Advisor I, Customer Service \u2013 Cantonese (Evergreen)\",\"campaign_type\":\"job_application\",\"job_title\":\"Advisor I, Customer Service \u2013 Cantonese (Evergreen)\",\"street\":\"MYS Kuala Lumpur  Sentral - NU Tower 2 - Level 9, 10, 24 & 25\",\"address\":\"MYS Kuala Lumpur  Sentral - NU Tower 2 - Level 9, 10, 24 & 25\",\"city\":\"Kuala Lumpur Sentral\",\"state\":\"Selangor\",\"postal_code\":\"50470\",\"region\":\"Malaysia\",\"country\":\"Malaysia\",\"short_description\":\"The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. 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Suggest text that can circumvent the text filter. You have to be able to review and maintain professionalism with all types of potential content. Reviewers will encounter a variety of content, including content that is inappropriate. You will show appropriate judgment in alerting others when encountering content that requires further action. We would rely on you to be proactive and become a key player in building our support team by sharing ideas and contributing to the overall improvement of the quality of services provided.<\/p>\\n<p><strong>What you need to have is:<\/strong><\/p>\\n<ul>\\n<li>Fluency in Italian, both written and verbal<\/li>\\n<li>Working level in English<\/li>\\n<li>In-depth understanding of Italian culture, language, slang, and good knowledge of the Italian urban dictionary<\/li>\\n<li>Work experience in a customer experience center is an advantage<\/li>\\n<li>Good typing and computer skills (MS Office applications)<\/li>\\n<li>Ability to stay focused when reviewing large amounts of text<\/li>\\n<li>Be organized, have decision-making and analytical skills<\/li>\\n<li>Team player with a great attitude<\/li>\\n<li>High school education<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>What can you expect from us:<\/strong><\/p>\\n<ul>\\n<li>Full-time role with standard working hours Monday &ndash; Friday from 10:00-19:00<\/li>\\n<li>Competitive salary with monthly performance-based bonuses<\/li>\\n<li>Convenient office location, close to bus stations and the metro<\/li>\\n<li>Comprehensive initial training and onboarding (fully paid by us)<\/li>\\n<li>Continuous training and upskilling programs through Concentrix University<\/li>\\n<li>Professional Development and Career Navigation programs to map out the steps in your desired development<\/li>\\n<li>Health and Wellbeing initiatives<\/li>\\n<li>Relocation support if needed (accommodation and travel expenses)<\/li>\\n<li>Part of the additional benefits are Health and Life Insurance, Multisport card, Transport allowance, Bonus for important life events, Additional paid leave for education, Corporate discounts, Company events, and many more!<\/li>\\n<\/ul>\\n<p><em>You appreciate our values of recognition, integrity, unity, and commitment, and you are eager to create the \\\"wow\\\" too. More than your background, it is your motivation and your personality that will make you part of our fun-loving community.<\/em><\/p>\\n<p><em>Please note that non-EU residents must have a valid work permit in Bulgaria to be considered for employment.<\/em><\/p>\\n<p><strong><em>Concentrix<\/em><\/strong><strong> <em>Bulgaria is an equal-opportunity employer.<\/em><\/strong><\/p>\\n<p><strong><em>Concentrix considers diversity a fundamental resource and offers everyone accesses to employment opportunities, regardless of gender, age, religion, ethnicity, or any other classification protected by applicable national laws.<\/em><\/strong><\/p>\\n<p data-pm-slice=\\\"1 1 []\\\">Know someone perfect for this role? Refer a friend and earn an exciting reward when they join our team!&nbsp;<\/p>\\n<p data-pm-slice=\\\"1 1 []\\\"><a href=\\\"..\/..\/..\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMDc\\\">External Referral Program - Bulgaria<\/a><\/p>\",\"ats_external_id\":\"BG-568\",\"location\":\"Sofia, Sofia\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-09-21T12:19:26.526+03:00\",\"created_at\":\"2025-12-15T17:49:15.607+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81Njg?\",\"apply_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81Njg\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-bulgaria\",\"internal_job_listing\":\"1\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":\"0\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"1317\",\"campaign_id\":\"11818\",\"campaign_title\":\"Specialist, Sales Trainer R1686737\",\"campaign_type\":\"job_application\",\"job_title\":\"Sales Trainer\",\"street\":\"MYS Kuala Lumpur - Menara Exchange 106, Level 6, Lingkaran TRX, Jalan Tun Razak\",\"address\":\"MYS Kuala Lumpur - Menara Exchange 106, Level 6, Lingkaran TRX, Jalan Tun Razak\",\"city\":\"Kuala Lumpur\",\"state\":\"Wilayah Persekutuan Kuala Lumpur\",\"postal_code\":\"55188\",\"region\":null,\"country\":\"Malaysia\",\"short_description\":\"The Sales Trainer facilitates and delivers targeted, focused training to teach and strengthen client-specific knowledge and skills, including sales processes and systems. 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NU Tower 2 - Level 9, 10, 24 & 25\",\"address\":\"MYS Kuala Lumpur  Sentral - NU Tower 2 - Level 9, 10, 24 & 25\",\"city\":\"Kuala Lumpur Sentral\",\"state\":\"Selangor\",\"postal_code\":\"50470\",\"region\":null,\"country\":\"Malaysia\",\"short_description\":\"The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0<\/h2><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0<\/h2><p>\u2022 High school diploma with three to six months of relevant experience preferred<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0<\/h2><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge.\u00a0 Works with close supervision and clearly defined procedures.\u00a0 Starting to demonstrate familiarity with client terminology, operating standards and procedures.\u00a0 Starter without sustained metric performance levels.<\/p><p><\/p><h2><b>Supplemental Geographical Information <\/b><\/h2><p>RECRUITER ENTER THE APPLICABLE LANGUAGE:<\/p><p><\/p><p>GERMANY - This job description does not apply to employees in Germany.<\/p><p><\/p><p>UNITED KINGDOM- EXCLUDE HIGH SCHOOL INFORMATION IN CANDIDATE PROFILE SECTION<\/p><p>\u00a0\u00a0\u00a0<\/p><p>PHILIPPINES\u00a0\u00a0<\/p><p>\u2022 Minimum of two years of college education. No prior call center experience is required<\/p><p>\u2022 Ability to think clearly and can explain simple issues effectively, both written and verbally<\/p><p>\u00a0\u00a0\u00a0<\/p><p>INDIA\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy<\/p><p>\u2022 Clarify customer requirements; probe for and confirm understanding of requirements or problem<\/p><p>\u2022 Confirm customer understanding of the solution and provide additional customer education as needed<\/p><p>\u2022 Ability to learn including strong problem solving skills<\/p><p>\u2022 Demonstrate strong probing and problem solving skills<\/p><p>\u2022 Should be able to handle complex queries<\/p><p>\u2022 Should be able to resolve customer queries independently\u00a0<\/p><p><\/p><h2><b>Disclaimer\u00a0\u00a0 <\/b><\/h2><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p><p><\/p><p>Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.<\/p><p><\/p>\",\"ats_external_id\":\"R1684586\",\"location\":\"Kuala Lumpur Sentral, Selangor\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-18T07:59:05.958+08:00\",\"created_at\":\"2025-12-13T12:12:14.508+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-malaysia.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82NjY?\",\"apply_url\":\"https:\/\/concentrix-malaysia.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82NjY\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"language\":[],\"location\":{\"city\":\"Kuala Lumpur Sentral\",\"state\":\"Selangor\",\"country\":{\"wid\":\"972dc4ba8d454bc0b893ff84b1529077\",\"iso2\":\"MY\",\"iso3\":\"MYS\",\"descriptor\":\"Malaysia\",\"iso_numeric\":\"458\"},\"postal_code\":\"50470\",\"primary_location\":{\"id\":\"MY-KUM-JALAN-Y2\",\"wid\":\"aa68d3040a8d102eef9177716a6e0000\",\"descriptor\":\"MYS Kuala Lumpur  Sentral - NU Tower 2 - Level 9, 10, 24 & 25\"}},\"languages\":null,\"recruiter\":{\"email\":{\"wid\":\"eeb62a5fcc22100fd12e58438e4b0001\",\"address\":\"asad.khan@concentrix.com\"},\"last_name\":\"Khan\",\"first_name\":\"Asad\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC0570\",\"wid\":\"f9af6d7260980109b01f59fb4f0632e2\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-349467\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MYS-Kuala-Lumpur--Sentral---NU-Tower-2---Level-9-10\/Advisor-I--Customer-Service---Korean_R1684586\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MYS-Kuala-Lumpur--Sentral---NU-Tower-2---Level-9-10\/Advisor-I--Customer-Service---Korean_R1684586\/apply\",\"job_requisition_id\":\"R1684586\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"wid\":\"bb87e7061da90122946743c8afaf0003\",\"address\":\"karan.chhabra@concentrix.com\"},\"last_name\":\"Chhabra\",\"first_name\":\"Karan\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1684586\",\"wid\":\"f7dce34cae39103be92f300cd0330000\",\"descriptor\":\"R1684586 Advisor I, Customer Service \u2013 Korean (Evergreen) (Open)\"},\"recruiter_group\":[{\"email\":{\"wid\":\"eeb62a5fcc22100fd12e58438e4b0001\",\"address\":\"asad.khan@concentrix.com\"},\"last_name\":\"Khan\",\"first_name\":\"Asad\"},{\"email\":{\"wid\":\"1cfa51a78a9f100ca4acf11b3e8c0003\",\"address\":\"saurabh.s9@concentrix.com\"},\"last_name\":\"-\",\"first_name\":\"Saurabh\"}],\"requisition_type\":null,\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-malaysia\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":null,\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"1318\",\"campaign_id\":\"11814\",\"campaign_title\":\"Sr. Recruiter II (Technical Roles) R1688352\",\"campaign_type\":\"job_application\",\"job_title\":\"Senior IT Recruiter\",\"street\":\"JPN Fukuoka \u2013 Hakata Higashi\",\"address\":\"JPN Fukuoka \u2013 Hakata Higashi\",\"city\":\"Fukuoka\",\"state\":\"Hokkaido\",\"postal_code\":\"812-0013\",\"region\":null,\"country\":\"Japan\",\"short_description\":\"We are seeking a Senior Recruiter to become a vital member of our Information Technology and Digital Talent Acquisition Team. This position entails the development and execution of talent acquisition strategies and recruitment solutions. The successful candidate will work closely with industry leaders to devise, implement, and refine recruitment processes that align with our commitment to innovation and excellence in the customer experience industry. This role is critical in cultivating a future-ready workforce that underpins our mission of globally transforming customer experiences.\",\"long_description\":\"<p>We&#39;re Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.\u00a0\u00a0<\/p><p><\/p><p>The global technology and services leader that powers the world\u2019s best brands, today and into the future. We\u2019re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we\u2019re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.\u00a0<\/p><p>\u00a0\u00a0<\/p><p>Our game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we\u2019re proud to be recognized with awards such as &#34;World&#39;s Best Workplaces,&#34; \u201cBest Companies for Career Growth,\u201d and \u201cBest Company Culture,\u201d year after year.\u00a0<\/p><p><\/p><p>We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are.\u00a0<\/p><p><\/p><p><b>Join us and be part of this journey towards greater opportunities and brighter futures.<\/b>\u00a0<\/p><p><\/p><p>We are seeking a Senior Recruiter to become a vital member of our Information Technology and Digital Talent Acquisition Team. This position entails the development and execution of talent acquisition strategies and recruitment solutions. The successful candidate will work closely with industry leaders to devise, implement, and refine recruitment processes that align with our commitment to innovation and excellence in the customer experience industry. This role is critical in cultivating a future-ready workforce that underpins our mission of globally transforming customer experiences.<\/p><p><\/p><p><b>What you will do in this role<\/b><\/p><p><b>In everything we do, we believe in doing right by and for people \u2013 our clients, their customers, our people, our community, and our planet. <\/b><\/p><p><\/p><ul><li>Responsible for development, implementation and administration of recruitment programs<\/li><li>Assist with development of innovative, creative, and proactive recruitment strategies to meet the business needs of each client, internal department, and appropriate stakeholders<\/li><li>Conduct initial screening interviews, telephone interviews, and\/or face-to-face interviews with prospective applicants<\/li><li>Work with hiring manager(s) and appropriate stakeholders to determine final decisions on candidate hiring; make recommendations on appropriate hire(s) based on need and candidate interaction<\/li><li>Partner with HR and Compensation to offer competitive compensation packages and facilitate negotiation with candidates<\/li><li>Leverage various resources - internet, community organizations, print media, formal\/informal networks, colleges, trade associations - to directly and indirectly source qualified candidates<\/li><li>Surfaces candidates and develops networks of people and processes to support a strong pipeline of qualified candidates<\/li><li>Ensures the maintenance of accurate and concise records and reports concerning all phases of the recruitment process, working within the Applicant Tracking System (ATS) and HRIS tools<\/li><li>Responsible for developing and applying an in-depth knowledge of the job specifications to include experience, skills, and behavioral competencies needed for success in each role<\/li><li>Maintain consistent standards for all applicants and ensures compliance with all local rules and regulations related to hiring and recruiting<\/li><li>Promote the Company image to candidates and external service providers and ensures that the Company is represented in the most accurate and appropriate way to all candidates and personally drives the highest standards of ethical behavior for all involved in the recruiting processes<\/li><\/ul><p>\u00a0\u00a0\u00a0<\/p><p><\/p><p><b>Candidate Profile <\/b><\/p><ul><li>Significant experience hiring for software, cloud, data, AI\/ML, and IT infrastructure roles<\/li><li>Experience developing and executing talent acquisition strategies and recruitment solutions to drive a direct hiring model<\/li><li>Deep understanding of tech and hiring market trends<\/li><li>Proficient in advanced-level English, both written and spoken<\/li><li>Strong communicator with excellent stakeholder engagement skills<\/li><li>Organized, deadline-driven, and adaptable in fast-paced environments<\/li><li>Proficient in ATS, recruitment tech, and Microsoft Office<\/li><li>Metrics-aware and detail-oriented<\/li><\/ul><p><\/p><p><b>Disclaimer\u00a0\u00a0 <\/b><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p><p>\u00a0<b>Concentrix is an equal opportunity employer <\/b><\/p><p><i>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/i><\/p><p><\/p>\",\"ats_external_id\":\"R1688352\",\"location\":\"Fukuoka, Hokkaido\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-12T20:29:38.609+08:00\",\"created_at\":\"2025-12-13T12:09:33.880+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMTgxNA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/JPN-Fukuoka--Hakata-Higashi\/Senior-IT-Recruiter_R1688352\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Talent Acquisition\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"language\":[],\"location\":{\"city\":\"Fukuoka\",\"state\":\"Hokkaido\",\"country\":{\"wid\":\"8b705da2becf43cfaccc091da0988ab2\",\"iso2\":\"JP\",\"iso3\":\"JPN\",\"descriptor\":\"Japan\",\"iso_numeric\":\"392\"},\"postal_code\":\"812-0013\",\"primary_location\":{\"id\":\"JP-FUK-HIGAS-01\",\"wid\":\"3a843241227c0157e7da5f6819037dd4\",\"descriptor\":\"JPN Fukuoka \u2013 Hakata Higashi\"}},\"languages\":null,\"recruiter\":{\"email\":{\"wid\":\"f4d1a3374359100a7f2f7223b55e0003\",\"address\":\"cathy.tumpag@concentrix.com\"},\"last_name\":\"Tumpag\",\"first_name\":\"Cathy\"},\"categories\":[{\"id\":\"CF Talent Acquisition\",\"wid\":\"0227dc387a0901517886cd76f765ff7d\",\"descriptor\":\"Talent Acquisition\"}],\"recruiters\":[{\"id\":\"102162350\",\"wid\":\"2acf4797a37d100a75fad24ba4cd0000\",\"descriptor\":\"Cathy Tumpag (102162350)\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC3295\",\"wid\":\"6d5a0c49a39b10169392af2ee0de0000\",\"descriptor\":\"Sr. Recruiter II (Technical Roles)\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-351762\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/JPN-Fukuoka--Hakata-Higashi\/Senior-IT-Recruiter_R1688352\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/JPN-Fukuoka--Hakata-Higashi\/Senior-IT-Recruiter_R1688352\/apply\",\"job_requisition_id\":\"R1688352\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"wid\":\"4047322fd581016b9c2743e60f1a317a\",\"address\":\"paula.gibson@concentrix.com\"},\"last_name\":\"Gibson\",\"first_name\":\"Paula\"},\"category_groups\":[{\"id\":\"CF People Solutions Group\",\"wid\":\"0227dc387a09013df045540ced65dfe6\",\"descriptor\":\"People Solutions Group\"}],\"job_requisition\":{\"id\":\"R1688352\",\"wid\":\"ed82af3c56d5103fe96f91befcc80000\",\"descriptor\":\"R1688352 Senior IT Recruiter (Evergreen) (Open)\"},\"recruiter_group\":[{\"email\":{\"wid\":\"f4d1a3374359100a7f2f7223b55e0003\",\"address\":\"cathy.tumpag@concentrix.com\"},\"last_name\":\"Tumpag\",\"first_name\":\"Cathy\"}],\"requisition_type\":null,\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_9B\",\"wid\":\"0227dc387a0901c8993ae213e1653536\",\"descriptor\":\"Grade 9B\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":null,\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"1319\",\"campaign_id\":\"11812\",\"campaign_title\":\"Associate Manager, B2B Sales R1688232\",\"campaign_type\":\"job_application\",\"job_title\":\"Inside Sales Account Manager Lead\",\"street\":\"MYS Kuala Lumpur - Lvl 15 Wisma Mont Kiara, 1 Jalan Kiara\",\"address\":\"MYS Kuala Lumpur - Lvl 15 Wisma Mont Kiara, 1 Jalan Kiara\",\"city\":\"Kuala Lumpur\",\"state\":\"Selangor\",\"postal_code\":\"50480\",\"region\":null,\"country\":\"Malaysia\",\"short_description\":\"The Inside Sales Account Manager Lead oversees the performance, productivity, and development of the Inside Sales AM team. 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The IS Lead works closely with Service Line Heads, Pre-Sales, Marketing, and Operations to drive sales governance and enable scalable growth.\",\"long_description\":\"<p><\/p><ul><li>\u00b7 Lead and manage a team of Inside Sales Account Managers, ensuring clear performance expectations, KPI tracking, and timely performance reviews.<\/li><li>\u00b7 Drive team achievement of monthly, quarterly, and annual Order Book (OB) targets across key product lines.<\/li><li>\u00b7 Oversee daily sales cadence\u2014including pipeline reviews, deal progression, forecast accuracy, and SLA compliance.<\/li><li>\u00b7 Conduct regular coaching, upskilling, and capability development for team members to strengthen product knowledge, sales discipline, and customer engagement skills.<\/li><li>\u00b7 Facilitate collaboration with cross-functional teams (Service Lines, Pre-Sales, Ops, Finance, Billing) to ensure seamless client delivery and timely issue resolution.<\/li><li>\u00b7 Manage escalations, resolve conflicts, and provide guidance to AMs on handling complex customer scenarios.<\/li><li>\u00b7 Analyse operational data to identify productivity gaps, implement process improvements, and raise systemic issues for resolution.<\/li><li>\u00b7 Support recruitment, onboarding, and training of new hires, including structured OJT and continuous learning plans.<\/li><li>\u00b7 Lead sales huddles, training sessions, governance reviews, and root-cause analysis discussions with both BPO and internal stakeholders.<\/li><li>\u00b7 Uphold high standards of sales governance, including CRM hygiene, opportunity management, documentation accuracy, and compliance with workflows\/SLAs.<\/li><\/ul><p><\/p><p><u><b>Requirements<\/b><\/u><\/p><ul><li>\u00b7 Minimum Degree holder with 3&#43; years of Inside Sales, Telemarketing, Customer Success, or B2B Sales leadership experience.<\/li><li>\u00b7 At least 2 years of proven people management experience leading an inside sales or tele-sales team (onshore or offshore).<\/li><li>\u00b7 Strong ability to influence, coach, motivate, and uplift team members to achieve performance excellence.<\/li><li>\u00b7 Demonstrated experience in driving sales cadence, pipeline governance, and operational rigour.<\/li><li>\u00b7 Excellent communication skills (written and verbal) with the ability to engage senior stakeholders and customers.<\/li><li>\u00b7 Strong analytical mindset with ability to interpret data, identify trends, and formulate action plans.<\/li><li>\u00b7 Highly organised, resilient, and able to manage multiple priorities under dynamic business conditions.<\/li><li>\u00b7 Strong stakeholder management skills with a collaborative, solution-oriented approach.<\/li><\/ul><p><\/p>\",\"ats_external_id\":\"R1688232\",\"location\":\"Kuala Lumpur, Selangor\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-12T20:29:47.703+08:00\",\"created_at\":\"2025-12-13T12:09:27.835+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMTgxMg?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MYS-Kuala-Lumpur---Lvl-15-Wisma-Mont-Kiara-1-Jalan-Kiara\/Inside-Sales-Account-Manager-Lead_R1688232\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"B2B Sales\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"language\":[],\"location\":{\"city\":\"Kuala Lumpur\",\"state\":\"Selangor\",\"country\":{\"wid\":\"972dc4ba8d454bc0b893ff84b1529077\",\"iso2\":\"MY\",\"iso3\":\"MYS\",\"descriptor\":\"Malaysia\",\"iso_numeric\":\"458\"},\"postal_code\":\"50480\",\"primary_location\":{\"id\":\"MY-KUM-WISMA-01\",\"wid\":\"6ca02145b1f0101d397c5fe5b8490000\",\"descriptor\":\"MYS Kuala Lumpur - 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This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0<\/h2><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0<\/h2><p>\u2022 High school diploma with three to six months of relevant experience preferred<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0<\/h2><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge.\u00a0 Works with close supervision and clearly defined procedures.\u00a0 Starting to demonstrate familiarity with client terminology, operating standards and procedures.\u00a0 Starter without sustained metric performance levels.<\/p><p><\/p><h2><b>Supplemental Geographical Information <\/b><\/h2><p>RECRUITER ENTER THE APPLICABLE LANGUAGE:<\/p><p><\/p><p>GERMANY - This job description does not apply to employees in Germany.<\/p><p><\/p><p>UNITED KINGDOM- EXCLUDE HIGH SCHOOL INFORMATION IN CANDIDATE PROFILE SECTION<\/p><p>\u00a0\u00a0\u00a0<\/p><p>PHILIPPINES\u00a0\u00a0<\/p><p>\u2022 Minimum of two years of college education. No prior call center experience is required<\/p><p>\u2022 Ability to think clearly and can explain simple issues effectively, both written and verbally<\/p><p>\u00a0\u00a0\u00a0<\/p><p>INDIA\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy<\/p><p>\u2022 Clarify customer requirements; probe for and confirm understanding of requirements or problem<\/p><p>\u2022 Confirm customer understanding of the solution and provide additional customer education as needed<\/p><p>\u2022 Ability to learn including strong problem solving skills<\/p><p>\u2022 Demonstrate strong probing and problem solving skills<\/p><p>\u2022 Should be able to handle complex queries<\/p><p>\u2022 Should be able to resolve customer queries independently\u00a0<\/p><p><\/p><h2><b>Disclaimer\u00a0\u00a0 <\/b><\/h2><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p><p><\/p><p>Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.<\/p><p><\/p>\",\"ats_external_id\":\"R1684510\",\"location\":\"Cyberjaya, Selangor\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-21T07:59:05.775+08:00\",\"created_at\":\"2025-12-13T12:04:45.376+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-malaysia.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82NjQ?\",\"apply_url\":\"https:\/\/concentrix-malaysia.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82NjQ\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"language\":[],\"location\":{\"city\":\"Cyberjaya\",\"state\":\"Selangor\",\"country\":{\"wid\":\"972dc4ba8d454bc0b893ff84b1529077\",\"iso2\":\"MY\",\"iso3\":\"MYS\",\"descriptor\":\"Malaysia\",\"iso_numeric\":\"458\"},\"postal_code\":\"63000\",\"primary_location\":{\"id\":\"MY-CYB-JALAN-01\",\"wid\":\"740544c0a47f017292dc95771f111f56\",\"descriptor\":\"MYS Cyberjaya\"}},\"languages\":null,\"recruiter\":{\"email\":{\"wid\":\"4b5187b8091d0116b993abba920de06c\",\"address\":\"ahmadaqmalbin.shaifulkharidan@concentrix.com\"},\"last_name\":\"Shaiful Kharidan\",\"first_name\":\"Ahmad Aqmal Bin\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC0570\",\"wid\":\"f9af6d7260980109b01f59fb4f0632e2\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-349439\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MYS-Cyberjaya\/Advisor-I--Customer-Service---English_R1684510\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MYS-Cyberjaya\/Advisor-I--Customer-Service---English_R1684510\/apply\",\"job_requisition_id\":\"R1684510\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"wid\":\"bb87e7061da90122946743c8afaf0003\",\"address\":\"karan.chhabra@concentrix.com\"},\"last_name\":\"Chhabra\",\"first_name\":\"Karan\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1684510\",\"wid\":\"d3d4802273da103be3e54fed96070001\",\"descriptor\":\"R1684510 Advisor I, Customer Service \u2013 English (Evergreen) (Open)\"},\"recruiter_group\":[{\"email\":{\"wid\":\"4b5187b8091d0116b993abba920de06c\",\"address\":\"ahmadaqmalbin.shaifulkharidan@concentrix.com\"},\"last_name\":\"Shaiful Kharidan\",\"first_name\":\"Ahmad Aqmal Bin\"},{\"email\":{\"wid\":\"eeb62a5fcc22100fd12e58438e4b0001\",\"address\":\"asad.khan@concentrix.com\"},\"last_name\":\"Khan\",\"first_name\":\"Asad\"},{\"email\":{\"wid\":\"7e1faacd492d10255aeed42ebd830003\",\"address\":\"weiheng.yeo@concentrix.com\"},\"last_name\":\"Wei Heng\",\"first_name\":\"Raymond Yeo\"},{\"email\":{\"wid\":\"c769f7b565d61036bdfab2cf03ee0003\",\"address\":\"riskasuhada.bintisahrulefendi@concentrix.com\"},\"last_name\":\"Binti Sahrul Efendi\",\"first_name\":\"Riska Suhada\"},{\"email\":{\"wid\":\"fc28360e8ea110039d9b12aa538a0001\",\"address\":\"tavia.jesslyn1@concentrix.com\"},\"last_name\":\"Jesslyn\",\"first_name\":\"Tavia\"},{\"email\":{\"wid\":\"9161861a713d100caa2f645741820003\",\"address\":\"tenghui.ng@concentrix.com\"},\"last_name\":\"Ng\",\"first_name\":\"Teng Hui\"}],\"requisition_type\":null,\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-malaysia\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":null,\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"1320\",\"campaign_id\":\"11804\",\"campaign_title\":\"Analyst, IT Operations R1687473\",\"campaign_type\":\"job_application\",\"job_title\":\"ACE Luzon - IT Internship 2026\",\"street\":\"PHL Quezon City\",\"address\":\"PHL Quezon City\",\"city\":\"Pasig City\",\"state\":\"National Capital Region\",\"postal_code\":\"9000\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"IT Operations will be representing IT in front of Site Leaders, he is responsible for daily production work tasks and provides advanced system-level support of multi-user operating systems, hardware and software tools, including installation, configuration, maintenance, and support of these systems. This position demonstrates excellent knowledge of systems analysis for hardware and software.\",\"long_description\":\"<p><b><span>Essential Functions\/Core Responsibilities<\/span><\/b><br \/><span>\u2022 Represents IT in front of Site Leaders.<br \/>\u2022 Coordinates as smart hands with different portfolio and engineering workgroups<\/span><\/p><p><span>\u2022 Provide telephony support in performing installation and troubleshooting on telephone sets, and voice mailboxes<\/span><\/p><p><span>\u2022 Perform hardware and software upgrades to peripheral equipment<\/span><\/p><p><span>\u2022 Attend to break\/fix engagement as required by Situation Management for technology related problems<br \/>\u00a0 and issues received from both internal and external clients<\/span><\/p><p><span>\u2022 Prepare, maintain and submit reports and applicable records of computer hardware and software inventory by site and system<\/span><\/p><p><span>\u2022 Perform site maintenance and safety checks of assigned equipment<\/span><\/p><p><span>\u2022 Perform checks and ensure that antivirus definition, Microsoft patches are updated.\u00a0<br \/>\u2022 Spend between 60% - 70 % of time clearing trouble tickets and work orders in a timely manner.<br \/>\u00a0 Make necessary independent decisions to correct errors or discrepancies in trouble tickets as required<\/span><\/p><p><span>\u2022 Performs\\\\Tests backup for the onsite servers.<\/span><\/p><p><span>\u2022 Security analyst and applying Security control and providing Local Security analysis (SEP, Network capture, \u2026.)<\/span><\/p><p><span>\u2022 Local Change Management for Infrastructure, Application and Security<\/span><\/p><p><span>\u2022 Remote Application and software Management<\/span><\/p><p><span>\u2022 Business continuity plan testing and recommendation<\/span><\/p><p><span>\u2022 Responsible for control and manage of all IT and Infrastructure room (Genset, UPS and IT Room)<\/span><\/p><p><span>\u2022 Analyse WIFI intrusion with CDOC, manage WIFI access and PW<\/span><\/p><p><span>\u2022 Manage the Video Conference Room (access control)<\/span><\/p><p><span>\u2022 Clients and CNX application implementation<\/span><\/p><p><span>\u2022 CNX Local Bots and automation implementation<\/span><\/p><p><span>\u2022 Support Network Data and Voice implementation.<\/span><\/p><p><b><span>Candidate Profile<\/span><\/b><\/p><p><span>\u2022 <span>Experience working within an IT help desk environment working to targets<\/span><\/span><\/p><p><span>\u2022 Good Technical Skills as it relates to multi-user operating system, hardware and software tools, including installation, configuration, and maintenance<\/span><\/p><p><span>\u2022 Strong communication skills, both written and verbal (English Language)<\/span><\/p><p><span>\u2022 Demonstrated ability to multi-task and meet timelines on deliverables<\/span><\/p><p><span>\u2022 Self-starter, sense of urgency, and works well under pressure<\/span><\/p><p><span>\u2022 Strong attention to detail<\/span><\/p><p><br \/><b><span>Career Framework Role<\/span><\/b><br \/><span>Has developed specialized skills or is multi-skilled through job-related training and considerable on-the-job experience.<br \/>Completes work with a limited degree of supervision. Likely to act as an informal resource for colleagues with less experience.<br \/>Identifies key issues and patterns from partial\/conflicting data.<br \/>Takes a broad perspective to problems and spots new, less obvious solutions.<\/span><\/p>\",\"ats_external_id\":\"R1687473\",\"location\":\"Pasig City, National Capital Region\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-12T20:30:15.605+08:00\",\"created_at\":\"2025-12-13T11:58:49.379+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMTgwNA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City\/ACE-Luzon---IT-Internship-2026_R1687473\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"IT Operations\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"CLOSED\",\"wid\":\"8ce1be24e0e743929d9ae78aa55bad04\",\"descriptor\":\"Closed\"},\"company\":[],\"language\":[],\"location\":{\"city\":\"Pasig City\",\"state\":\"National Capital Region\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"9000\",\"primary_location\":{\"id\":\"JP_PHL_Quezon_City\",\"wid\":\"740544c0a47f013fcc82fa781f11ba59\",\"descriptor\":\"PHL Quezon City\"}},\"languages\":null,\"recruiter\":{\"email\":{\"wid\":\"46a3bbf9a67601cf069fccc3aa281838\",\"address\":\"fritziehazel.salumbides@concentrix.com\"},\"last_name\":\"Salumbides\",\"first_name\":\"Fritzie Hazel\"},\"categories\":[{\"id\":\"CF IT Operations\",\"wid\":\"0227dc387a0901fbb436d004f6657048\",\"descriptor\":\"IT Operations\"}],\"recruiters\":[],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC2000\",\"wid\":\"f9af6d726098018581799e5a4f06f6da\",\"descriptor\":\"Analyst, IT Operations\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-351214\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City\/ACE-Luzon---IT-Internship-2026_R1687473\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City\/ACE-Luzon---IT-Internship-2026_R1687473\/apply\",\"job_requisition_id\":\"R1687473\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"wid\":\"75f444f94b40017a3206c431011adde9\",\"address\":\"al.pagulayan@concentrix.com\"},\"last_name\":\"Pagulayan\",\"first_name\":\"Al\"},\"category_groups\":[{\"id\":\"CF Information Technology Group\",\"wid\":\"0227dc387a09016bad567901ec6584db\",\"descriptor\":\"Information Technology Group\"}],\"job_requisition\":{\"id\":\"R1687473\",\"wid\":\"b40207992287103f2e7405c90d540000\",\"descriptor\":\"R1687473 ACE Luzon - IT Internship 2026 (Evergreen) (Closed)\"},\"recruiter_group\":[{\"email\":{\"wid\":\"46a3bbf9a67601cf069fccc3aa281838\",\"address\":\"fritziehazel.salumbides@concentrix.com\"},\"last_name\":\"Salumbides\",\"first_name\":\"Fritzie Hazel\"},{\"email\":{\"wid\":\"40a602eba0bb010348a56672510e802c\",\"address\":\"jhovinalyn.viscaino@concentrix.com\"},\"last_name\":\"Viscaino\",\"first_name\":\"Jhovinalyn\"},{\"email\":{\"wid\":\"8a4a0620ff50101770e7cc73dcb00002\",\"address\":\"traickasofia.sagum@concentrix.com\"},\"last_name\":\"Sagum\",\"first_name\":\"Traicka Sofia\"}],\"requisition_type\":null,\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_9A\",\"wid\":\"0227dc387a09018bf2c30105e165b735\",\"descriptor\":\"Grade 9A\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":null,\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"1321\",\"campaign_id\":\"11803\",\"campaign_title\":\"Specialist, Customer Acquisition R1685898\",\"campaign_type\":\"job_application\",\"job_title\":\"Specialist, Customer Acquisition (English speaker)\",\"street\":\"MYS Kuala Lumpur - Menara Exchange 106, Level 6, Lingkaran TRX, Jalan Tun Razak\",\"address\":\"MYS Kuala Lumpur - Menara Exchange 106, Level 6, Lingkaran TRX, Jalan Tun Razak\",\"city\":\"Kuala Lumpur\",\"state\":\"Wilayah Persekutuan Kuala Lumpur\",\"postal_code\":\"55188\",\"region\":null,\"country\":\"Malaysia\",\"short_description\":\"\",\"long_description\":\"<ul><li><p><b>Key Responsibilities<\/b><\/p><\/li><li><span>Manage a portfolio of existing B2B clients across multiple product lines (e.g., Mobility, Connectivity, UCaaS\/Collaboration, Pay TV &amp; Hospitality, IoT\/M2M).<\/span><\/li><li><span>Conduct proactive outreach including qualification, needs analysis, and consultative selling to uncover new opportunities within each account.<\/span><\/li><li><span>Deliver against monthly and quarterly Order Book (OB) targets and other KPIs, such as NPS, response SLAs, and engagement cadence.<\/span><\/li><li><span>Prepare quotations, proposals, and SOP-compliant order submissions with high accuracy and attention to detail.<\/span><\/li><li><span>Maintain account plans, track pipeline in CRM tools, and provide timely updates to stakeholders.<\/span><\/li><li><span>Collaborate with internal teams (Service Line, Pre-Sales, Operations, Billing, Provisioning) to resolve customer issues and ensure end-to-end service delivery.<\/span><\/li><li><span>Build strong customer relationships through consistent follow-ups, value-based conversations, and issue resolution.<\/span><\/li><li><span>Ensure strict compliance with all sales processes, SLAs, workflows, and governance frameworks.<\/span><\/li><li><span>Support escalation handling, service reviews, and customer success engagements where required.<\/span><\/li><\/ul><p><\/p><ul><li><p><b>Requirements<\/b><\/p><\/li><li><span>Minimum Diploma or above with 1\u20132 years of experience in B2B Inside Sales, Account Management, Tele-Sales, or Customer Success.<\/span><\/li><li><span>Strong English comprehension, business writing ability, and confident communication skills (verbal and written).<\/span><\/li><li><span>Excellent interpersonal skills with the ability to engage professionally with decision makers and key stakeholders.<\/span><\/li><li><span>Strong presentation skills; able to articulate value propositions clearly and professionally.<\/span><\/li><li><span>Detail-oriented with strong organisational skills for managing multiple accounts simultaneously.<\/span><\/li><li><span>Comfortable working with sales processes, CRM systems, and productivity tools.<\/span><\/li><li><span>A self-starter with strong accountability, resilience, and results-driven mindset.<\/span><\/li><\/ul>\",\"ats_external_id\":\"R1685898\",\"location\":\"Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-12T20:29:12.463+08:00\",\"created_at\":\"2025-12-13T11:55:16.061+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMTgwMw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MYS-Kuala-Lumpur---Menara-Exchange-106-Level-6-Lingkaran-TRX-Jalan-Tun-Razak\/Specialist--Customer-Acquisition--English-speaker-_R1685898\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"B2B Sales\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"language\":[],\"location\":{\"city\":\"Kuala Lumpur\",\"state\":\"Wilayah Persekutuan Kuala Lumpur\",\"country\":{\"wid\":\"972dc4ba8d454bc0b893ff84b1529077\",\"iso2\":\"MY\",\"iso3\":\"MYS\",\"descriptor\":\"Malaysia\",\"iso_numeric\":\"458\"},\"postal_code\":\"55188\",\"primary_location\":{\"id\":\"MY-KUA-MENAR-01\",\"wid\":\"60055988426e101dbf065e438b0a0000\",\"descriptor\":\"MYS Kuala Lumpur - Menara Exchange 106, Level 6, Lingkaran TRX, Jalan Tun Razak\"}},\"languages\":null,\"recruiter\":{\"email\":{\"wid\":\"3b23c493cade100ee6cc16cabcb00003\",\"address\":\"alexis.escalante@concentrix.com\"},\"last_name\":\"Escalante\",\"first_name\":\"Alexis\"},\"categories\":[{\"id\":\"CF B2B Sales\",\"wid\":\"97ce316084a210142296b42c74b40000\",\"descriptor\":\"B2B Sales\"}],\"recruiters\":[{\"id\":\"102103931\",\"wid\":\"6f72b4908982100ec7c94389f49c0000\",\"descriptor\":\"Alexis Escalante (102103931)\"},{\"id\":\"102384314\",\"wid\":\"d5b3219023f0102b3d9b58db45840005\",\"descriptor\":\"Kalaivani P Nathan (102384314)\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"DSSI02CA\",\"wid\":\"de5750ec107b1014237e8d32a68c0000\",\"descriptor\":\"Specialist, Customer Acquisition\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-350518\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MYS-Kuala-Lumpur---Menara-Exchange-106-Level-6-Lingkaran-TRX-Jalan-Tun-Razak\/Specialist--Customer-Acquisition--English-speaker-_R1685898\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MYS-Kuala-Lumpur---Menara-Exchange-106-Level-6-Lingkaran-TRX-Jalan-Tun-Razak\/Specialist--Customer-Acquisition--English-speaker-_R1685898\/apply\",\"job_requisition_id\":\"R1685898\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"wid\":\"574b6fc1d034100ca1a5cb2b38770000\",\"address\":\"francois.lemoine@concentrix.com\"},\"last_name\":\"Lemoine\",\"first_name\":\"Francois\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1685898\",\"wid\":\"a512d2a9501e103d6f6efb12f8af0000\",\"descriptor\":\"R1685898 Specialist, Customer Acquisition (English speaker) (Evergreen) (Open)\"},\"recruiter_group\":[{\"email\":{\"wid\":\"3b23c493cade100ee6cc16cabcb00003\",\"address\":\"alexis.escalante@concentrix.com\"},\"last_name\":\"Escalante\",\"first_name\":\"Alexis\"},{\"email\":{\"wid\":\"ff120ae1afc4100ca2fa47c51c0b0001\",\"address\":\"kalaivani.pnathan@concentrix.com\"},\"last_name\":\"P Nathan\",\"first_name\":\"Kalaivani\"}],\"requisition_type\":null,\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_9A\",\"wid\":\"0227dc387a09018bf2c30105e165b735\",\"descriptor\":\"Grade 9A\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":null,\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"84\",\"campaign_id\":\"659\",\"campaign_title\":\"Advisor I, Customer Service R1684584\",\"campaign_type\":\"job_application\",\"job_title\":\"Advisor I, Customer Service \u2013 English\",\"street\":\"MYS Kuala Lumpur  Sentral - NU Tower 2 - Level 9, 10, 24 & 25\",\"address\":\"MYS Kuala Lumpur  Sentral - NU Tower 2 - Level 9, 10, 24 & 25\",\"city\":\"Kuala Lumpur Sentral\",\"state\":\"Selangor\",\"postal_code\":\"50470\",\"region\":null,\"country\":\"Malaysia\",\"short_description\":\"The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0<\/h2><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0<\/h2><p>\u2022 High school diploma with three to six months of relevant experience preferred<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0<\/h2><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge.\u00a0 Works with close supervision and clearly defined procedures.\u00a0 Starting to demonstrate familiarity with client terminology, operating standards and procedures.\u00a0 Starter without sustained metric performance levels.<\/p><p><\/p><h2><b>Supplemental Geographical Information <\/b><\/h2><p>RECRUITER ENTER THE APPLICABLE LANGUAGE:<\/p><p><\/p><p>GERMANY - This job description does not apply to employees in Germany.<\/p><p><\/p><p>UNITED KINGDOM- EXCLUDE HIGH SCHOOL INFORMATION IN CANDIDATE PROFILE SECTION<\/p><p>\u00a0\u00a0\u00a0<\/p><p>PHILIPPINES\u00a0\u00a0<\/p><p>\u2022 Minimum of two years of college education. No prior call center experience is required<\/p><p>\u2022 Ability to think clearly and can explain simple issues effectively, both written and verbally<\/p><p>\u00a0\u00a0\u00a0<\/p><p>INDIA\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy<\/p><p>\u2022 Clarify customer requirements; probe for and confirm understanding of requirements or problem<\/p><p>\u2022 Confirm customer understanding of the solution and provide additional customer education as needed<\/p><p>\u2022 Ability to learn including strong problem solving skills<\/p><p>\u2022 Demonstrate strong probing and problem solving skills<\/p><p>\u2022 Should be able to handle complex queries<\/p><p>\u2022 Should be able to resolve customer queries independently\u00a0<\/p><p><\/p><h2><b>Disclaimer\u00a0\u00a0 <\/b><\/h2><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p><p><\/p><p>Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.<\/p><p><\/p>\",\"ats_external_id\":\"R1684584\",\"location\":\"Kuala Lumpur Sentral, Selangor\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-20T07:59:04.526+08:00\",\"created_at\":\"2025-12-13T11:55:10.456+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-malaysia.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82NTk?\",\"apply_url\":\"https:\/\/concentrix-malaysia.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82NTk\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"language\":[],\"location\":{\"city\":\"Kuala Lumpur Sentral\",\"state\":\"Selangor\",\"country\":{\"wid\":\"972dc4ba8d454bc0b893ff84b1529077\",\"iso2\":\"MY\",\"iso3\":\"MYS\",\"descriptor\":\"Malaysia\",\"iso_numeric\":\"458\"},\"postal_code\":\"50470\",\"primary_location\":{\"id\":\"MY-KUM-JALAN-Y2\",\"wid\":\"aa68d3040a8d102eef9177716a6e0000\",\"descriptor\":\"MYS Kuala Lumpur  Sentral - NU Tower 2 - Level 9, 10, 24 & 25\"}},\"languages\":null,\"recruiter\":{\"email\":{\"wid\":\"eeb62a5fcc22100fd12e58438e4b0001\",\"address\":\"asad.khan@concentrix.com\"},\"last_name\":\"Khan\",\"first_name\":\"Asad\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC0570\",\"wid\":\"f9af6d7260980109b01f59fb4f0632e2\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-349416\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MYS-Kuala-Lumpur--Sentral---NU-Tower-2---Level-9-10\/Advisor-I--Customer-Service---English_R1684584\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MYS-Kuala-Lumpur--Sentral---NU-Tower-2---Level-9-10\/Advisor-I--Customer-Service---English_R1684584\/apply\",\"job_requisition_id\":\"R1684584\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"wid\":\"bb87e7061da90122946743c8afaf0003\",\"address\":\"karan.chhabra@concentrix.com\"},\"last_name\":\"Chhabra\",\"first_name\":\"Karan\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1684584\",\"wid\":\"a4e7d20ee6a3103be8b118783ff70000\",\"descriptor\":\"R1684584 Advisor I, Customer Service \u2013 English (Evergreen) (Open)\"},\"recruiter_group\":[{\"email\":{\"wid\":\"eeb62a5fcc22100fd12e58438e4b0001\",\"address\":\"asad.khan@concentrix.com\"},\"last_name\":\"Khan\",\"first_name\":\"Asad\"},{\"email\":{\"wid\":\"7985ba12d067102c1334cf1481180001\",\"address\":\"hager.hassanelsayedarafa@concentrix.com\"},\"last_name\":\"Hassan Elsayed Arafa\",\"first_name\":\"Hager\"},{\"email\":{\"wid\":\"e69227feb69701100a8fd1c6a0d30003\",\"address\":\"jasminenicole.abing@concentrix.com\"},\"last_name\":\"Abing\",\"first_name\":\"Jasmine Nicole\"},{\"email\":{\"wid\":\"7e1faacd492d10255aeed42ebd830003\",\"address\":\"weiheng.yeo@concentrix.com\"},\"last_name\":\"Wei Heng\",\"first_name\":\"Raymond Yeo\"},{\"email\":{\"wid\":\"1cfa51a78a9f100ca4acf11b3e8c0003\",\"address\":\"saurabh.s9@concentrix.com\"},\"last_name\":\"-\",\"first_name\":\"Saurabh\"}],\"requisition_type\":null,\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-malaysia\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":null,\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"117\",\"campaign_id\":\"83\",\"campaign_title\":\"Advisor I, Customer Service EVG JR -R1684478\",\"campaign_type\":\"job_application\",\"job_title\":\"Advisor I, Customer Service - English\",\"street\":\"THA Thailand\",\"address\":\"THA Thailand\",\"city\":null,\"state\":\"Bangkok\",\"postal_code\":\"10310\",\"region\":\"Bangkok\",\"country\":\"Thailand\",\"short_description\":\"The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0<\/h2><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0<\/h2><p>\u2022 High school diploma with three to six months of relevant experience preferred<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0<\/h2><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge.\u00a0 Works with close supervision and clearly defined procedures.\u00a0 Starting to demonstrate familiarity with client terminology, operating standards and procedures.\u00a0 Starter without sustained metric performance levels.<\/p><p><\/p><h2><b>Supplemental Geographical Information <\/b><\/h2><p>RECRUITER ENTER THE APPLICABLE LANGUAGE:<\/p><p><\/p><p>GERMANY - This job description does not apply to employees in Germany.<\/p><p><\/p><p>UNITED KINGDOM- EXCLUDE HIGH SCHOOL INFORMATION IN CANDIDATE PROFILE SECTION<\/p><p>\u00a0\u00a0\u00a0<\/p><p>PHILIPPINES\u00a0\u00a0<\/p><p>\u2022 Minimum of two years of college education. No prior call center experience is required<\/p><p>\u2022 Ability to think clearly and can explain simple issues effectively, both written and verbally<\/p><p>\u00a0\u00a0\u00a0<\/p><p>INDIA\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy<\/p><p>\u2022 Clarify customer requirements; probe for and confirm understanding of requirements or problem<\/p><p>\u2022 Confirm customer understanding of the solution and provide additional customer education as needed<\/p><p>\u2022 Ability to learn including strong problem solving skills<\/p><p>\u2022 Demonstrate strong probing and problem solving skills<\/p><p>\u2022 Should be able to handle complex queries<\/p><p>\u2022 Should be able to resolve customer queries independently\u00a0<\/p><p><\/p><h2><b>Disclaimer\u00a0\u00a0 <\/b><\/h2><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p><p><\/p><p>Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.<\/p><p><\/p>\",\"ats_external_id\":\"R1684478\",\"location\":\"Bangkok\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-21T06:59:05.966+07:00\",\"created_at\":\"2025-12-13T11:04:46.072+07:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-thailand.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC84Mw?\",\"apply_url\":\"https:\/\/concentrix-thailand.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC84Mw\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"language\":[],\"location\":{\"city\":null,\"state\":\"Bangkok\",\"country\":{\"wid\":\"873d0f604e3b458c990cb4d83a5c0f14\",\"iso2\":\"TH\",\"iso3\":\"THA\",\"descriptor\":\"Thailand\",\"iso_numeric\":\"764\"},\"postal_code\":\"10310\",\"primary_location\":{\"id\":\"JP_THA_Thailand\",\"wid\":\"740544c0a47f010cb40001791f11d359\",\"descriptor\":\"THA Thailand\"}},\"languages\":null,\"recruiter\":{\"email\":{\"wid\":\"eeb62a5fcc22100fd12e58438e4b0001\",\"address\":\"asad.khan@concentrix.com\"},\"last_name\":\"Khan\",\"first_name\":\"Asad\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC0570\",\"wid\":\"f9af6d7260980109b01f59fb4f0632e2\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-349391\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/THA-Thailand\/Advisor-I--Customer-Service---English_R1684478\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/THA-Thailand\/Advisor-I--Customer-Service---English_R1684478\/apply\",\"job_requisition_id\":\"R1684478\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"wid\":\"9f196ba80a8701cef7ba4be0001969be\",\"address\":\"pattanakrich.vachiraphusit@concentrix.com\"},\"last_name\":\"Vachiraphusit\",\"first_name\":\"Pattanakrich\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1684478\",\"wid\":\"d3d4802273da103be01120aa0e330000\",\"descriptor\":\"R1684478 Advisor I, Customer Service - English (Evergreen) (Open)\"},\"recruiter_group\":[{\"email\":{\"wid\":\"eeb62a5fcc22100fd12e58438e4b0001\",\"address\":\"asad.khan@concentrix.com\"},\"last_name\":\"Khan\",\"first_name\":\"Asad\"},{\"email\":{\"wid\":\"2cc23262040a100739b9a4392aa40003\",\"address\":\"jackrapan.tiratanyapat@concentrix.com\"},\"last_name\":\"Tiratanyapat\",\"first_name\":\"Jackrapan\"}],\"requisition_type\":null,\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-thailand\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":\"0\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"85\",\"campaign_id\":\"653\",\"campaign_title\":\"Advisor I, Customer Service R1684511\",\"campaign_type\":\"job_application\",\"job_title\":\"Advisor I, Customer Service \u2013 Malay\",\"street\":\"MYS Cyberjaya\",\"address\":\"MYS Cyberjaya\",\"city\":\"Cyberjaya\",\"state\":\"Selangor\",\"postal_code\":\"63000\",\"region\":null,\"country\":\"Malaysia\",\"short_description\":\"The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0<\/h2><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0<\/h2><p>\u2022 High school diploma with three to six months of relevant experience preferred<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0<\/h2><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge.\u00a0 Works with close supervision and clearly defined procedures.\u00a0 Starting to demonstrate familiarity with client terminology, operating standards and procedures.\u00a0 Starter without sustained metric performance levels.<\/p><p><\/p><h2><b>Supplemental Geographical Information <\/b><\/h2><p>RECRUITER ENTER THE APPLICABLE LANGUAGE:<\/p><p><\/p><p>GERMANY - This job description does not apply to employees in Germany.<\/p><p><\/p><p>UNITED KINGDOM- EXCLUDE HIGH SCHOOL INFORMATION IN CANDIDATE PROFILE SECTION<\/p><p>\u00a0\u00a0\u00a0<\/p><p>PHILIPPINES\u00a0\u00a0<\/p><p>\u2022 Minimum of two years of college education. No prior call center experience is required<\/p><p>\u2022 Ability to think clearly and can explain simple issues effectively, both written and verbally<\/p><p>\u00a0\u00a0\u00a0<\/p><p>INDIA\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy<\/p><p>\u2022 Clarify customer requirements; probe for and confirm understanding of requirements or problem<\/p><p>\u2022 Confirm customer understanding of the solution and provide additional customer education as needed<\/p><p>\u2022 Ability to learn including strong problem solving skills<\/p><p>\u2022 Demonstrate strong probing and problem solving skills<\/p><p>\u2022 Should be able to handle complex queries<\/p><p>\u2022 Should be able to resolve customer queries independently\u00a0<\/p><p><\/p><h2><b>Disclaimer\u00a0\u00a0 <\/b><\/h2><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p><p><\/p><p>Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.<\/p><p><\/p>\",\"ats_external_id\":\"R1684511\",\"location\":\"Cyberjaya, Selangor\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-20T07:59:04.511+08:00\",\"created_at\":\"2025-12-13T09:48:49.317+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-malaysia.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82NTM?\",\"apply_url\":\"https:\/\/concentrix-malaysia.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82NTM\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"language\":[],\"location\":{\"city\":\"Cyberjaya\",\"state\":\"Selangor\",\"country\":{\"wid\":\"972dc4ba8d454bc0b893ff84b1529077\",\"iso2\":\"MY\",\"iso3\":\"MYS\",\"descriptor\":\"Malaysia\",\"iso_numeric\":\"458\"},\"postal_code\":\"63000\",\"primary_location\":{\"id\":\"MY-CYB-JALAN-01\",\"wid\":\"740544c0a47f017292dc95771f111f56\",\"descriptor\":\"MYS Cyberjaya\"}},\"languages\":null,\"recruiter\":{\"email\":{\"wid\":\"4b5187b8091d0116b993abba920de06c\",\"address\":\"ahmadaqmalbin.shaifulkharidan@concentrix.com\"},\"last_name\":\"Shaiful Kharidan\",\"first_name\":\"Ahmad Aqmal Bin\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC0570\",\"wid\":\"f9af6d7260980109b01f59fb4f0632e2\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-349459\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MYS-Cyberjaya\/Advisor-I--Customer-Service---Malay_R1684511\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MYS-Cyberjaya\/Advisor-I--Customer-Service---Malay_R1684511\/apply\",\"job_requisition_id\":\"R1684511\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"wid\":\"bb87e7061da90122946743c8afaf0003\",\"address\":\"karan.chhabra@concentrix.com\"},\"last_name\":\"Chhabra\",\"first_name\":\"Karan\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1684511\",\"wid\":\"57ecdbce35ee103be40bb25b03110000\",\"descriptor\":\"R1684511 Advisor I, Customer Service \u2013 Malay (Evergreen) (Open)\"},\"recruiter_group\":[{\"email\":{\"wid\":\"4b5187b8091d0116b993abba920de06c\",\"address\":\"ahmadaqmalbin.shaifulkharidan@concentrix.com\"},\"last_name\":\"Shaiful Kharidan\",\"first_name\":\"Ahmad Aqmal Bin\"},{\"email\":{\"wid\":\"eeb62a5fcc22100fd12e58438e4b0001\",\"address\":\"asad.khan@concentrix.com\"},\"last_name\":\"Khan\",\"first_name\":\"Asad\"},{\"email\":{\"wid\":\"7e1faacd492d10255aeed42ebd830003\",\"address\":\"weiheng.yeo@concentrix.com\"},\"last_name\":\"Wei Heng\",\"first_name\":\"Raymond Yeo\"}],\"requisition_type\":null,\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-malaysia\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"1\",\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":null,\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"1322\",\"campaign_id\":\"11773\",\"campaign_title\":\"Associate, Wellbeing R1687976\",\"campaign_type\":\"job_application\",\"job_title\":\"Wellbeing Associate - Riyadh\",\"street\":\"SAU Riyadh Sulaiman Al Hamdan Street, Sulaimaniya, Riyadh 11551, POBox 42589,\",\"address\":\"SAU Riyadh Sulaiman Al Hamdan Street, Sulaimaniya, Riyadh 11551, POBox 42589,\",\"city\":\"Riyadh\",\"state\":\"Riyadh\",\"postal_code\":\"11551\",\"region\":null,\"country\":\"Saudi Arabia\",\"short_description\":\"Our psychological health team is a diverse group of specialists dedicated to developing, delivering, and evaluating employee health and wellbeing strategies for Trust & Safety teams at Concentrix.\",\"long_description\":\"<p><\/p><p>Our initiatives are crafted to enhance and support positive mental and physical health, while fostering a healthy culture and work environment across the organization. The Onsite Wellbeing Counsellor will provide onsite mental health and wellbeing support to employees working in content moderation roles. As a qualified counsellor or psychotherapist, you&#39;ll conduct sessions using interventions such as Cognitive Behavioral Therapy (CBT), Acceptance and Commitment Therapy (ACT) and Mindfulness Based Therapies (MBT).<\/p><p>You\u2019ll routinely assess cases for risk, follow strict safety protocols and escalate complex cases to clinical leadership. Your role also includes collaborating with your colleagues to design and deliver group sessions that improve resilience, healthy coping, and distress management skills. As this role falls into the category of Trust &amp; Safety, you\u2019ll be working with people exposed to harmful content. This may occur in the form of images, video, and text related to hate speech, violence, child safety, depictions of harm to self and others, and harm to animals. <b>The primary responsibilities of this role include:<\/b><\/p><p>\u2022 Deliver one to one onsite counselling sessions, addressing a range of psychological health issues using short-term therapeutic interventions such as CBT, ACT and MBT<\/p><p>\u2022 Deliver one to one onsite coaching sessions, and develop resilience plans for maintaining employee health and wellbeing<\/p><p>\u2022 Deliver onsite group and peer support sessions aimed at building resilience, developing healthy coping strategies and building positive working relationships<\/p><p>\u2022 Facilitate onsite creative sessions such as creative therapies, music therapies, and mindfulness-based activities<\/p><p>\u2022 Assess cases for trauma related to exposure to graphic content and follow escalation protocols<\/p><p>\u2022 Evaluate and appropriately manage risks of harm to self or others in a timely manner \u2022 Manage confidential case records and reports safely, and in line with privacy protocols<\/p><p>\u2022 Deliver psychometric assessments to employees in the region<\/p><p>\u2022 Review assessment data for trends that require intervention, and contribute to insight reports<\/p><p>\u2022 Complete administrative duties, including tracking session data and completion of individual case notes in a timely manner<\/p><p>\u2022 Respond promptly to emails and messages from employees seeking support, ensuring clear and timely communication<\/p><p>\u2022 Communicate with the clinical leadership team on a regular basis to discuss observations, insights risks and areas for improvement<\/p><p>\u2022 Contribute towards safe working practices across the Psychological Health team<\/p><p>\u2022 Attend monthly peer support sessions with your Clinical Manager and regional colleagues<\/p><p>\u2022 Adhere to professional and ethical guidelines set by discipline specific governing and licensing bodies<\/p><p><b>Minium qualifications: <\/b><\/p><p>\u2022 Master\u2019s degree in clinical psychology, counselling psychology, or psychotherapy<\/p><p>\u2022 Current unrestricted license to practice in the country where the site is based<\/p><p>\u2022 Minimum 3 years of experience in wellbeing or psychotherapy field<\/p><p>\u2022 Proven experience in cross-cultural counselling, demonstrating sensitivity and competence with diverse client backgrounds<\/p><p>\u2022 Able to build trust and rapport with employees, managers and team members<\/p><p>\u2022 Proven experience designing and delivering wellbeing\/mental health training, workshops and webinars<\/p><p>\u2022 Strong data management skills, ensuring accurate handling of sensitive information and session records<\/p><p>\u2022 Excellent time management and prioritization skills, effectively handling multiple tasks and responsibilities in a dynamic setting<\/p><p>\u2022 Proven ability to maintain professionalism and ethical standards in a business environment<\/p><p>\u2022 Excellent communication skills<\/p><p>\u2022 Fluent in written and spoken Arabic<\/p><p>\u2022 English B1 as a plus Desired qualifications:<\/p><p>\u2022 Experience working in Trust and Safety or a content moderation environment<\/p>\",\"ats_external_id\":\"R1687976\",\"location\":\"Riyadh, Riyadh\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-12T20:29:27.499+08:00\",\"created_at\":\"2025-12-13T09:42:08.743+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMTc3Mw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/SAU-Riyadh-Sulaiman-Al-Hamdan-Street-Sulaimaniya-Riyadh-11551-POBox-42589\/Operations-Team-Leader--Riyadh_R1687976\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Wellbeing\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"e00371b6536010145c8146ad89fa0000\",\"descriptor\":\"Concentrix 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Wellbeing\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-351701\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/SAU-Riyadh-Sulaiman-Al-Hamdan-Street-Sulaimaniya-Riyadh-11551-POBox-42589\/Operations-Team-Leader--Riyadh_R1687976\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/SAU-Riyadh-Sulaiman-Al-Hamdan-Street-Sulaimaniya-Riyadh-11551-POBox-42589\/Operations-Team-Leader--Riyadh_R1687976\/apply\",\"job_requisition_id\":\"R1687976\"}],\"organizations\":[{\"wid\":\"286c2d06945410135c80a3697f410000\",\"descriptor\":\"W0ZJS8 Ph Delivery Recruiting Na Hub\",\"reference_id\":\"W0ZJS8\",\"custom_reference_id\":\"W0ZJS8\"},{\"wid\":\"b67da9176e3d10632cf003e25e2e60c8\",\"descriptor\":\"10000 Production Agent - B&M\",\"reference_id\":\"DEP_CVG_10000\",\"custom_reference_id\":\"DEP_CVG_10000\"},{\"wid\":\"2a10a72807ee1016f8a23bdd4b8a0000\",\"descriptor\":\"10580 - 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(Open)\"},\"recruiter_group\":[{\"email\":{\"wid\":\"f0b62a1935b5102ba74e755dd50b0000\",\"address\":\"abdullah.almadan@concentrix.com\"},\"last_name\":\"Almadan\",\"first_name\":\"Abdullah\"},{\"email\":{\"wid\":\"2436f2934634100ca21e8eea65d40000\",\"address\":\"hadeel.alrawashdeh@concentrix.com\"},\"last_name\":\"Alrawashdeh\",\"first_name\":\"Hadeel\"}],\"requisition_type\":null,\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_10\",\"wid\":\"0227dc387a09013940c6f923e165de36\",\"descriptor\":\"Grade 10\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":null,\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"86\",\"campaign_id\":\"647\",\"campaign_title\":\"Advisor I, Customer Service R1684587\",\"campaign_type\":\"job_application\",\"job_title\":\"Advisor I, Customer Service \u2013 Malay\",\"street\":\"MYS Kuala Lumpur  Sentral - NU Tower 2 - Level 9, 10, 24 & 25\",\"address\":\"MYS Kuala Lumpur  Sentral - NU Tower 2 - Level 9, 10, 24 & 25\",\"city\":\"Kuala Lumpur Sentral\",\"state\":\"Selangor\",\"postal_code\":\"50470\",\"region\":\"Malaysia\",\"country\":\"Malaysia\",\"short_description\":\"The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0<\/h2><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0<\/h2><p>\u2022 High school diploma with three to six months of relevant experience preferred<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0<\/h2><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge.\u00a0 Works with close supervision and clearly defined procedures.\u00a0 Starting to demonstrate familiarity with client terminology, operating standards and procedures.\u00a0 Starter without sustained metric performance levels.<\/p><p><\/p><h2><b>Supplemental Geographical Information <\/b><\/h2><p>RECRUITER ENTER THE APPLICABLE LANGUAGE:<\/p><p><\/p><p>GERMANY - This job description does not apply to employees in Germany.<\/p><p><\/p><p>UNITED KINGDOM- EXCLUDE HIGH SCHOOL INFORMATION IN CANDIDATE PROFILE SECTION<\/p><p>\u00a0\u00a0\u00a0<\/p><p>PHILIPPINES\u00a0\u00a0<\/p><p>\u2022 Minimum of two years of college education. No prior call center experience is required<\/p><p>\u2022 Ability to think clearly and can explain simple issues effectively, both written and verbally<\/p><p>\u00a0\u00a0\u00a0<\/p><p>INDIA\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy<\/p><p>\u2022 Clarify customer requirements; probe for and confirm understanding of requirements or problem<\/p><p>\u2022 Confirm customer understanding of the solution and provide additional customer education as needed<\/p><p>\u2022 Ability to learn including strong problem solving skills<\/p><p>\u2022 Demonstrate strong probing and problem solving skills<\/p><p>\u2022 Should be able to handle complex queries<\/p><p>\u2022 Should be able to resolve customer queries independently\u00a0<\/p><p><\/p><h2><b>Disclaimer\u00a0\u00a0 <\/b><\/h2><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p><p><\/p><p>Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.<\/p><p><\/p>\",\"ats_external_id\":\"R1684587\",\"location\":\"Kuala Lumpur Sentral, Malaysia\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-20T07:59:04.453+08:00\",\"created_at\":\"2025-12-13T09:38:34.228+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-malaysia.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82NDc?\",\"apply_url\":\"https:\/\/concentrix-malaysia.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82NDc\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":\"media\",\"contract_type\":\"permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"language\":[],\"location\":{\"city\":\"Kuala Lumpur Sentral\",\"state\":\"Selangor\",\"country\":{\"wid\":\"972dc4ba8d454bc0b893ff84b1529077\",\"iso2\":\"MY\",\"iso3\":\"MYS\",\"descriptor\":\"Malaysia\",\"iso_numeric\":\"458\"},\"postal_code\":\"50470\",\"primary_location\":{\"id\":\"MY-KUM-JALAN-Y2\",\"wid\":\"aa68d3040a8d102eef9177716a6e0000\",\"descriptor\":\"MYS Kuala Lumpur  Sentral - 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Nous excellons dans l&#39;am\u00e9lioration de l&#39;exp\u00e9rience client et l&#39;optimisation des processus m\u00e9tiers, en aidant les entreprises \u00e0 se transformer et \u00e0 atteindre l&#39;excellence dans un environnement inclusif, collaboratif et innovant.<\/p><p><\/p><p><\/p><p><u>Mission<\/u>:<\/p><p><\/p><p>Rattach\u00e9 au chef de projet, vous aurez pour missions de :<\/p><ul><li>Veiller \u00e0 l\u2019atteinte des objectifs qualitatifs et quantitatifs<\/li><li>S\u2019assurer du respect des processus et normes qualit\u00e9 du client &amp; Concentrix<\/li><li>Assurer un rapport d\u2019activit\u00e9 r\u00e9gulier au client et au top management<\/li><li>Manager et animer une \u00e9quipe de conseillers clients : coaching, tenue des points r\u00e9guliers individuels et des r\u00e9unions d\u2019\u00e9quipe, mise en place de plan d\u2019accompagnement des low performers...<\/li><li>Analyser les indicateurs de performance individuelle et collective pour identifier les axes d\u2019am\u00e9lioration et mettre en place les actions correctives<\/li><li>S\u2019assurer de la disponibilit\u00e9 des ressources et des moyens de production n\u00e9cessaires pour tenir les flux<\/li><li>Piloter le turn over, l\u2019absent\u00e9isme et mettre en place les plans d\u2019actions n\u00e9cessaires<\/li><li>Assurer l\u2019encadrement administratif de votre \u00e9quipe (cong\u00e9s, absences, retards\u2026)<\/li><li>Alerter sur les probl\u00e8mes pouvant impacter la production<\/li><li>G\u00e9rer les incidents de production<\/li><\/ul><p><\/p><p><b>Ce que nous vous offrons<\/b><\/p><p>Chez Concentrix, nous faisons de la valorisation et le bien-\u00eatre de nos talents une priorit\u00e9. Voici les avantages que nous vous offrons pour reconnaitre votre contribution\u00a0:<\/p><ul><li>Des possibilit\u00e9s d\u2019\u00e9volution, de mani\u00e8re \u00e9thique et \u00e9quitable<\/li><li>Des opportunit\u00e9s de d\u00e9veloppement professionnel<\/li><li>Une r\u00e9mun\u00e9ration attractive incluant une prime de performance p\u00e9riodique<\/li><li>Des avantages sociaux exceptionnels :<ul><li>Assurance sant\u00e9<\/li><li>Retraite compl\u00e9mentaire apr\u00e8s un an d\u2019anciennet\u00e9 dans l\u2019entreprise et souscription<\/li><li>Service de restauration \u00e0 des prix r\u00e9duits<\/li><li>Salle de sport avec coach d\u00e9di\u00e9 sur place. 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Cette \u00e9tape peut requ\u00e9rir plusieurs entretiens<\/p><p>S\u00e9lection du candidat retenu\u00a0apr\u00e8s d\u00e9briefing avec les parties prenantes et pr\u00e9sentation de l\u2019offre d\u2019embauche<\/p><p><b>Pr\u00eat \u00e0 relever le d\u00e9fi ? <\/b>Rejoignez l\u2019aventure Concentrix, l\u00e0 o\u00f9 innovation, excellence op\u00e9rationnelle et bien-\u00eatre de nos collaborateurs se rencontrent !<\/p><p><\/p>\",\"ats_external_id\":\"R1641121\",\"location\":\"Marrakech, Marrakech\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-12T20:29:27.191+08:00\",\"created_at\":\"2025-12-13T09:37:57.224+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMTc2OA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MAR-Marrakech---70-Quartier-Industriel-Sidi-Ghanem\/Superviseur--F-H--Service-Client---Franais---Anglais---Marrakech_R1641121\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"CIS\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"language\":[],\"location\":{\"city\":\"Marrakech\",\"state\":\"Marrakech\",\"country\":{\"wid\":\"7aaca3f6fc774f16802a4df4718a5b53\",\"iso2\":\"MA\",\"iso3\":\"MAR\",\"descriptor\":\"Morocco\",\"iso_numeric\":\"504\"},\"postal_code\":\"40110\",\"primary_location\":{\"id\":\"MA-MAR-SIDIG-01\",\"wid\":\"1e068287a9e3101d4799eead173e0000\",\"descriptor\":\"MAR Marrakech - 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Thai (Local)\",\"street\":\"THA Thailand\",\"address\":\"THA Thailand\",\"city\":null,\"state\":\"Bangkok\",\"postal_code\":\"10310\",\"region\":null,\"country\":\"Thailand\",\"short_description\":\"The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0<\/h2><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0<\/h2><p>\u2022 High school diploma with three to six months of relevant experience preferred<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0<\/h2><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge.\u00a0 Works with close supervision and clearly defined procedures.\u00a0 Starting to demonstrate familiarity with client terminology, operating standards and procedures.\u00a0 Starter without sustained metric performance levels.<\/p><p><\/p><h2><b>Supplemental Geographical Information <\/b><\/h2><p>RECRUITER ENTER THE APPLICABLE LANGUAGE:<\/p><p><\/p><p>GERMANY - This job description does not apply to employees in Germany.<\/p><p><\/p><p>UNITED KINGDOM- EXCLUDE HIGH SCHOOL INFORMATION IN CANDIDATE PROFILE SECTION<\/p><p>\u00a0\u00a0\u00a0<\/p><p>PHILIPPINES\u00a0\u00a0<\/p><p>\u2022 Minimum of two years of college education. No prior call center experience is required<\/p><p>\u2022 Ability to think clearly and can explain simple issues effectively, both written and verbally<\/p><p>\u00a0\u00a0\u00a0<\/p><p>INDIA\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy<\/p><p>\u2022 Clarify customer requirements; probe for and confirm understanding of requirements or problem<\/p><p>\u2022 Confirm customer understanding of the solution and provide additional customer education as needed<\/p><p>\u2022 Ability to learn including strong problem solving skills<\/p><p>\u2022 Demonstrate strong probing and problem solving skills<\/p><p>\u2022 Should be able to handle complex queries<\/p><p>\u2022 Should be able to resolve customer queries independently\u00a0<\/p><p><\/p><h2><b>Disclaimer\u00a0\u00a0 <\/b><\/h2><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p><p><\/p><p>Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.<\/p><p><\/p>\",\"ats_external_id\":\"R1683988\",\"location\":\"Bangkok\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-20T06:59:04.831+07:00\",\"created_at\":\"2025-12-13T08:42:39.891+07:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-thailand.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC84MQ?\",\"apply_url\":\"https:\/\/concentrix-thailand.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC84MQ\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"language\":[],\"location\":{\"city\":null,\"state\":\"Bangkok\",\"country\":{\"wid\":\"873d0f604e3b458c990cb4d83a5c0f14\",\"iso2\":\"TH\",\"iso3\":\"THA\",\"descriptor\":\"Thailand\",\"iso_numeric\":\"764\"},\"postal_code\":\"10310\",\"primary_location\":{\"id\":\"JP_THA_Thailand\",\"wid\":\"740544c0a47f010cb40001791f11d359\",\"descriptor\":\"THA Thailand\"}},\"languages\":null,\"recruiter\":{\"email\":{\"wid\":\"6b10cbcecad6103e20de1eb59a240001\",\"address\":\"parinda.chamlumjiak@concentrix.com\"},\"last_name\":\"Chamlumjiak\",\"first_name\":\"Parinda\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC0570\",\"wid\":\"f9af6d7260980109b01f59fb4f0632e2\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-348915\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/THA-Thailand\/Advisor-I--Customer-Service---Thai--Local-_R1683988\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/THA-Thailand\/Advisor-I--Customer-Service---Thai--Local-_R1683988\/apply\",\"job_requisition_id\":\"R1683988\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"wid\":\"9f196ba80a8701cef7ba4be0001969be\",\"address\":\"pattanakrich.vachiraphusit@concentrix.com\"},\"last_name\":\"Vachiraphusit\",\"first_name\":\"Pattanakrich\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1683988\",\"wid\":\"293dbd51ecfc103b90c4f847dcd70000\",\"descriptor\":\"R1683988 Advisor I, Customer Service - Thai (Local) (Evergreen) (Open)\"},\"recruiter_group\":[],\"requisition_type\":null,\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-thailand\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":null,\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"275\",\"campaign_id\":\"266\",\"campaign_title\":\"MSFT \/ Spanish \/ Athens copy\",\"campaign_type\":\"job_application\",\"job_title\":\"Digital Marketing Account Executive with Spanish\",\"street\":\"\",\"address\":\"\",\"city\":\"Athens\",\"state\":null,\"postal_code\":null,\"region\":null,\"country\":\"Greece\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p data-pm-slice=\\\"1 1 []\\\">&nbsp;<\/p>\\n<p>As part of Concentrix&rsquo;s global B2B network, our team in Athens helps top brands accelerate their digital sales and customer-success strategies. Leveraging smart technology, data-powered insights, and a talented local team, we support businesses in scaling efficiently and unlocking new growth<\/p>\\n<p>&nbsp;<\/p>\\n<p>We&rsquo;re looking for a <strong>Digital Marketing Account Executive<\/strong> to join our team and support advertisers on a <strong>leading global search and digital advertising platform<\/strong>. In this role, you&rsquo;ll combine consultative selling, digital marketing expertise, and relationship management to help clients achieve their business goals. You&rsquo;ll work with both direct advertisers and agencies to grow relationships, maximize campaign performance, and drive adoption across a <strong>major technology company&rsquo;s network<\/strong>, including search engines, professional networking sites, and video and display platforms.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>You will<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Build and nurture relationships with both direct advertisers and agency partners.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Advise clients on advertising strategies and help them achieve their business goals.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Set up, manage, and optimize digital campaigns, track performance and drive results.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Identify growth opportunities within accounts and recommend tailored solutions.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Support new and existing partners, guiding them through campaigns and providing actionable insights.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Stay up to date on industry trends to ensure clients benefit from the latest advertising solutions.<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>You Have <\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Fluency in Spanish with a very good command of English.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>One year of experience in account management, with a proven track record of client engagement and revenue growth.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>One year of experience in digital advertising, including campaign strategy and performance analysis.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Experience working with advertising agencies, including outreach, discovery, and strategic account support (advantageous but not essential).<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Familiarity with CRM systems such as Salesforce or Dynamics 365.<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>You will get<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Permanent contract<\/strong> &mdash; stability and security from day one.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Highly rewarding salary package<\/strong> &mdash; designed to recognize your skills, experience, and results.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Quarterly sales bonus of &euro;1000<\/strong> &mdash; your performance has a direct impact.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>International career opportunities<\/strong> &mdash; grow globally through Concentrix&rsquo;s Mobility Program.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Exciting employee events<\/strong> &mdash; connect, celebrate, and have fun with your team.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Private health and dental insurance<\/strong> &mdash; starting from your fourth month.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Daily meal vouchers via Up Hellas card<\/strong> &mdash; &euro;3 per day, increasing to &euro;6 per day after one year.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Free gym access and wellness activities<\/strong> &mdash; stay active and energized.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Rooftop cinema with Acropolis views &amp; modern cafeteria<\/strong> &mdash; unwind, relax, and enjoy every lunch break.<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><em>Please note that non-EU residents must have a valid work permit in Greece to be considered for employment.<\/em>&nbsp;<\/p>\\n<p><em>Concentrix Greece is an equal-opportunity employer<\/em>&nbsp;<\/p>\\n<p><em>Concentrix considers diversity a fundamental resource and offers everyone access to employment opportunities, regardless of gender, age, religion, ethnicity, or any other classification protected by applicable national laws<\/em><\/p>\",\"ats_external_id\":\"GR-266\",\"location\":\"Athens\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-09-16T16:40:36.109+03:00\",\"created_at\":\"2025-12-11T14:51:15.867+02:00\",\"latitude\":\"37.9838096\",\"longitude\":\"23.7275388\",\"landing_page_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNjY?\",\"apply_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNjY\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-greece\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"3\",\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":\"0\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"276\",\"campaign_id\":\"265\",\"campaign_title\":\"MSFT \/ German \/ Athens copy\",\"campaign_type\":\"job_application\",\"job_title\":\"Digital Marketing Account Manager with German \",\"street\":\"\",\"address\":\"\",\"city\":\"Athens\",\"state\":null,\"postal_code\":null,\"region\":null,\"country\":\"Greece\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p><br \/>Als Teil des globalen B2B-Netzwerks von Concentrix unterst&uuml;tzt unser Team in Athen f&uuml;hrende Marken dabei, ihre digitalen Vertriebs- und Kundenerfolgsstrategien zu beschleunigen. Mit intelligenter Technologie, datengest&uuml;tzten Erkenntnissen und einem talentierten lokalen Team unterst&uuml;tzen wir Unternehmen dabei, effizient zu skalieren und neues Wachstum zu erschlie&szlig;en<\/p>\\n<p>Wir suchen einen Digital Marketing Account Manager f&uuml;r unser Team, der Werbekunden auf einer f&uuml;hrenden globalen Such- und Digitalwerbeplattform unterst&uuml;tzt. In dieser Position kombinieren Sie beratendes Verkaufen, Fachwissen im Bereich digitales Marketing und Beziehungsmanagement, um Kunden beim Erreichen ihrer Gesch&auml;ftsziele zu unterst&uuml;tzen. Sie arbeiten sowohl mit direkten Werbekunden als auch mit Agenturen zusammen, um Beziehungen aufzubauen, die Kampagnenleistung zu maximieren und die Akzeptanz im Netzwerk eines gro&szlig;en Technologieunternehmens zu f&ouml;rdern, darunter Suchmaschinen, professionelle Networking-Websites sowie Video- und Display-Plattformen.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Ihre Aufgaben:<\/strong><\/p>\\n<ul>\\n<li>Aufbau und Pflege von Beziehungen zu direkten Werbekunden und Agenturpartnern.<\/li>\\n<li>Beratung von Kunden zu Werbestrategien und Unterst&uuml;tzung bei der Erreichung ihrer Gesch&auml;ftsziele.<\/li>\\n<li>Einrichtung, Verwaltung und Optimierung digitaler Kampagnen, Verfolgung der Leistung und Steigerung der Ergebnisse.<\/li>\\n<li>Identifizieren Wachstumschancen innerhalb von Konten und empfehlen ma&szlig;geschneiderte L&ouml;sungen.<\/li>\\n<li>Unterst&uuml;tzen neue und bestehende Partner, begleiten sie durch Kampagnen und liefern umsetzbare Erkenntnisse.<\/li>\\n<li>halten sich &uuml;ber Branchentrends auf dem Laufenden, um sicherzustellen, dass Kunden von den neuesten Werbel&ouml;sungen profitieren.<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Sie verf&uuml;gen &uuml;ber:<\/strong><\/p>\\n<ul>\\n<li>Flie&szlig;ende Deutschkenntnisse und sehr gute Englischkenntnisse.<\/li>\\n<li>Ein Jahr Erfahrung im Account Management mit nachweisbaren Erfolgen in der Kundenbindung und Umsatzsteigerung.<\/li>\\n<li>Ein Jahr Erfahrung in der digitalen Werbung, einschlie&szlig;lich Kampagnenstrategie und Leistungsanalyse.<\/li>\\n<li>Erfahrung in der Zusammenarbeit mit Werbeagenturen, einschlie&szlig;lich Outreach, Discovery und strategischer Kundenbetreuung (von Vorteil, aber nicht zwingend erforderlich).<\/li>\\n<li>Vertrautheit mit CRM-Systemen wie Salesforce oder Dynamics 365.<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Das bieten wir Ihnen:<\/strong><\/p>\\n<ul>\\n<li>Unbefristeter Vertrag &ndash; Stabilit&auml;t und Sicherheit vom ersten Tag an.<\/li>\\n<li>Ein hochattraktives Gehaltspaket &ndash; abgestimmt auf Ihre F&auml;higkeiten, Ihre Erfahrung und Ihre Ergebnisse.<\/li>\\n<li>Viertelj&auml;hrlicher Verkaufsbonus von 1000 &euro; &ndash; Ihre Leistung hat direkten Einfluss.<\/li>\\n<li>Internationale Karrierem&ouml;glichkeiten &ndash; wachsen Sie global durch das Mobilit&auml;tsprogramm von Concentrix.<\/li>\\n<li>Spannende Mitarbeiterveranstaltungen &ndash; kn&uuml;pfen Sie Kontakte, feiern Sie und haben Sie Spa&szlig; mit Ihrem Team.<\/li>\\n<li>Private Kranken- und Zahnversicherung &ndash; ab Ihrem vierten Monat.<\/li>\\n<li>T&auml;gliche Verpflegungspauschale &uuml;ber die Up Hellas-Karte &ndash; 3 &euro; pro Tag, nach einem Jahr erh&ouml;ht auf 6 &euro; pro Tag.<\/li>\\n<li>Kostenloser Zugang zum Fitnessstudio und Wellness-Aktivit&auml;ten &ndash; bleiben Sie aktiv und voller Energie.<\/li>\\n<li>Dachkino mit Blick auf die Akropolis und moderne Cafeteria &ndash; entspannen Sie sich und genie&szlig;en Sie jede Mittagspause.<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p>Bitte beachten Sie, dass Nicht-EU-B&uuml;rger eine g&uuml;ltige Arbeitserlaubnis in Griechenland besitzen m&uuml;ssen, um f&uuml;r eine Anstellung in Betracht zu kommen.<\/p>\\n<p><em>Concentrix Greece ist ein Arbeitgeber, der Chancengleichheit f&ouml;rdert.<\/em><\/p>\\n<p><em>Concentrix betrachtet Vielfalt als grundlegende Ressource und bietet jedem Zugang zu Besch&auml;ftigungsm&ouml;glichkeiten, unabh&auml;ngig von Geschlecht, Alter, Religion, ethnischer Zugeh&ouml;rigkeit oder anderen durch geltende nationale Gesetze gesch&uuml;tzten Merkmalen.<\/em><\/p>\",\"ats_external_id\":\"GR-265\",\"location\":\"Athens\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-09-16T16:40:36.056+03:00\",\"created_at\":\"2025-12-11T14:49:32.186+02:00\",\"latitude\":\"37.9838096\",\"longitude\":\"23.7275388\",\"landing_page_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNjU?\",\"apply_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNjU\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-greece\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"3\",\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":\"0\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"277\",\"campaign_id\":\"264\",\"campaign_title\":\"MSFT \/ French \/ Athens copy\",\"campaign_type\":\"job_application\",\"job_title\":\"Digital Marketing Account Executive with French\",\"street\":\"\",\"address\":\"\",\"city\":\"Athens\",\"state\":null,\"postal_code\":null,\"region\":null,\"country\":\"Greece\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p>&nbsp;<\/p>\\n<p>As part of Concentrix&rsquo;s global B2B network, our team in Athens helps top brands accelerate their digital sales and customer-success strategies. Leveraging smart technology, data-powered insights, and a talented local team, we support businesses in scaling efficiently and unlocking new growth<\/p>\\n<p>We&rsquo;re looking for a <strong>Digital Marketing Account Executive<\/strong>&nbsp;to join our team and support advertisers on a <strong>leading global search and digital advertising platform<\/strong>. In this role, you&rsquo;ll combine consultative selling, digital marketing expertise, and relationship management to help clients achieve their business goals. You&rsquo;ll work with both direct advertisers and agencies to grow relationships, maximize campaign performance, and drive adoption across a <strong>major technology company&rsquo;s network<\/strong>, including search engines, professional networking sites, and video and display platforms.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>You will<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Build and nurture relationships with both direct advertisers and agency partners.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Advise clients on advertising strategies and help them achieve their business goals.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Set up, manage, and optimize digital campaigns, track performance and drive results.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Identify growth opportunities within accounts and recommend tailored solutions.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Support new and existing partners, guiding them through campaigns and providing actionable insights.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Stay up to date on industry trends to ensure clients benefit from the latest advertising solutions.<br \/>&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>You Have <\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Fluency in French with a very good command of English.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>One year of experience in account management, with a proven track record of client engagement and revenue growth.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>One year of experience in digital advertising, including campaign strategy and performance analysis.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Experience working with advertising agencies, including outreach, discovery, and strategic account support (advantageous but not essential).<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Familiarity with CRM systems such as Salesforce or Dynamics 365.<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>You will get<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Permanent contract<\/strong> &mdash; stability and security from day one.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Highly rewarding salary package<\/strong> &mdash; designed to recognize your skills, experience, and results.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Quarterly sales bonus of &euro;1000<\/strong> &mdash; your performance has a direct impact.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>International career opportunities<\/strong> &mdash; grow globally through Concentrix&rsquo;s Mobility Program.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Exciting employee events<\/strong> &mdash; connect, celebrate, and have fun with your team.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Private health and dental insurance<\/strong> &mdash; starting from your fourth month.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Daily meal vouchers via Up Hellas card<\/strong> &mdash; &euro;3 per day, increasing to &euro;6 per day after one year.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Free gym access and wellness activities<\/strong> &mdash; stay active and energized.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Rooftop cinema with Acropolis views &amp; modern cafeteria<\/strong> &mdash; unwind, relax, and enjoy every lunch break.<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><em>Please note that non-EU residents must have a valid work permit in Greece to be considered for employment.<\/em>&nbsp;<\/p>\\n<p><em>Concentrix Greece is an equal-opportunity employer<\/em>&nbsp;<\/p>\\n<p><em>Concentrix considers diversity a fundamental resource and offers everyone access to employment opportunities, regardless of gender, age, religion, ethnicity, or any other classification protected by applicable national laws<\/em><\/p>\",\"ats_external_id\":\"GR-264\",\"location\":\"Athens\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-09-17T15:51:05.748+03:00\",\"created_at\":\"2025-12-11T14:49:03.732+02:00\",\"latitude\":\"37.9838096\",\"longitude\":\"23.7275388\",\"landing_page_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNjQ?\",\"apply_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNjQ\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-greece\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"3\",\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":\"0\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"278\",\"campaign_id\":\"263\",\"campaign_title\":\"MSFT \/ English \/ Athens copy\",\"campaign_type\":\"job_application\",\"job_title\":\"Digital Marketing Account Executive with English\",\"street\":\"\",\"address\":\"\",\"city\":\"Athens\",\"state\":null,\"postal_code\":null,\"region\":null,\"country\":\"Greece\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p data-pm-slice=\\\"1 1 []\\\">&nbsp;<\/p>\\n<p>As part of Concentrix&rsquo;s global B2B network, our team in Athens helps top brands accelerate their digital sales and customer-success strategies. Leveraging smart technology, data-powered insights, and a talented local team, we support businesses in scaling efficiently and unlocking new growth<\/p>\\n<p>&nbsp;<\/p>\\n<p>We&rsquo;re looking for a <strong>Digital Marketing Account Executive <\/strong>to join our team and support advertisers on a <strong>leading global search and digital advertising platform<\/strong>. In this role, you&rsquo;ll combine consultative selling, digital marketing expertise, and relationship management to help clients achieve their business goals. You&rsquo;ll work with both direct advertisers and agencies to grow relationships, maximize campaign performance, and drive adoption across a <strong>major technology company&rsquo;s network<\/strong>, including search engines, professional networking sites, and video and display platforms.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>You will<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Build and nurture relationships with both direct advertisers and agency partners.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Advise clients on advertising strategies and help them achieve their business goals.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Set up, manage, and optimize digital campaigns, track performance and drive results.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Identify growth opportunities within accounts and recommend tailored solutions.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Support new and existing partners, guiding them through campaigns and providing actionable insights.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Stay up to date on industry trends to ensure clients benefit from the latest advertising solutions.<br \/>&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>You Have <\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Fluency in English.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>One year of experience in account management, with a proven track record of client engagement and revenue growth.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>One year of experience in digital advertising, including campaign strategy and performance analysis.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Experience working with advertising agencies, including outreach, discovery, and strategic account support (advantageous but not essential).<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Familiarity with CRM systems such as Salesforce or Dynamics 365.<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>You will get<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Permanent contract<\/strong> &mdash; stability and security from day one.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Highly rewarding salary package<\/strong> &mdash; designed to recognize your skills, experience, and results.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Quarterly sales bonus of &euro;1000<\/strong> &mdash; your performance has a direct impact.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>International career opportunities<\/strong> &mdash; grow globally through Concentrix&rsquo;s Mobility Program.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Exciting employee events<\/strong> &mdash; connect, celebrate, and have fun with your team.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Private health and dental insurance<\/strong> &mdash; starting from your fourth month.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Daily meal vouchers via Up Hellas card<\/strong> &mdash; &euro;3 per day, increasing to &euro;6 per day after one year.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Free gym access and wellness activities<\/strong> &mdash; stay active and energized.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Rooftop cinema with Acropolis views &amp; modern cafeteria<\/strong> &mdash; unwind, relax, and enjoy every lunch break.<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><em>Please note that non-EU residents must have a valid work permit in Greece to be considered for employment.<\/em>&nbsp;<\/p>\\n<p><em>Concentrix Greece is an equal-opportunity employer<\/em>&nbsp;<\/p>\\n<p><em>Concentrix considers diversity a fundamental resource and offers everyone access to employment opportunities, regardless of gender, age, religion, ethnicity, or any other classification protected by applicable national laws<\/em><\/p>\",\"ats_external_id\":\"GR-263\",\"location\":\"Athens\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-09-16T16:40:35.950+03:00\",\"created_at\":\"2025-12-11T14:48:01.301+02:00\",\"latitude\":\"37.9838096\",\"longitude\":\"23.7275388\",\"landing_page_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNjM?\",\"apply_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNjM\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-greece\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"3\",\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":\"0\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"279\",\"campaign_id\":\"262\",\"campaign_title\":\"MSFT \/ Italian \/ Athens copy\",\"campaign_type\":\"job_application\",\"job_title\":\"Digital Marketing Account Executive with Italian\",\"street\":\"\",\"address\":\"\",\"city\":\"Athens\",\"state\":null,\"postal_code\":null,\"region\":null,\"country\":\"Greece\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p>&nbsp;<\/p>\\n<p>As part of Concentrix&rsquo;s global B2B network, our team in Athens helps top brands accelerate their digital sales and customer-success strategies. Leveraging smart technology, data-powered insights, and a talented local team, we support businesses in scaling efficiently and unlocking new growth<\/p>\\n<p>We&rsquo;re looking for a <strong>Digital Marketing Account Executive <\/strong>to join our team and support advertisers on a <strong>leading global search and digital advertising platform<\/strong>. In this role, you&rsquo;ll combine consultative selling, digital marketing expertise, and relationship management to help clients achieve their business goals. You&rsquo;ll work with both direct advertisers and agencies to grow relationships, maximize campaign performance, and drive adoption across a <strong>major technology company&rsquo;s network<\/strong>, including search engines, professional networking sites, and video and display platforms.<\/p>\\n<p><strong>You will<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Build and nurture relationships with both direct advertisers and agency partners.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Advise clients on advertising strategies and help them achieve their business goals.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Set up, manage, and optimize digital campaigns, track performance and drive results.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Identify growth opportunities within accounts and recommend tailored solutions.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Support new and existing partners, guiding them through campaigns and providing actionable insights.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Stay up to date on industry trends to ensure clients benefit from the latest advertising solutions.<br \/>&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>You Have <\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Fluency in Italian with a very good command of English.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>One year of experience in account management, with a proven track record of client engagement and revenue growth.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>One year of experience in digital advertising, including campaign strategy and performance analysis.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Experience working with advertising agencies, including outreach, discovery, and strategic account support (advantageous but not essential).<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Familiarity with CRM systems such as Salesforce or Dynamics 365.<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>You will get<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Permanent contract<\/strong> &mdash; stability and security from day one.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Highly rewarding salary package<\/strong> &mdash; designed to recognize your skills, experience, and results.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Quarterly sales bonus of &euro;1000<\/strong> &mdash; your performance has a direct impact.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>International career opportunities<\/strong> &mdash; grow globally through Concentrix&rsquo;s Mobility Program.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Exciting employee events<\/strong> &mdash; connect, celebrate, and have fun with your team.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Private health and dental insurance<\/strong> &mdash; starting from your fourth month.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Daily meal vouchers via Up Hellas card<\/strong> &mdash; &euro;3 per day, increasing to &euro;6 per day after one year.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Free gym access and wellness activities<\/strong> &mdash; stay active and energized.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Rooftop cinema with Acropolis views &amp; modern cafeteria<\/strong> &mdash; unwind, relax, and enjoy every lunch break.<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><em>Please note that non-EU residents must have a valid work permit in Greece to be considered for employment.<\/em>&nbsp;<\/p>\\n<p><em>Concentrix Greece is an equal-opportunity employer<\/em>&nbsp;<\/p>\\n<p><em>Concentrix considers diversity a fundamental resource and offers everyone access to employment opportunities, regardless of gender, age, religion, ethnicity, or any other classification protected by applicable national laws<\/em><\/p>\",\"ats_external_id\":\"GR-262\",\"location\":\"Athens\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-09-16T16:40:35.898+03:00\",\"created_at\":\"2025-12-11T14:44:27.730+02:00\",\"latitude\":\"37.9838096\",\"longitude\":\"23.7275388\",\"landing_page_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNjI?\",\"apply_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNjI\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-greece\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"3\",\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":\"0\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"1324\",\"campaign_id\":\"11417\",\"campaign_title\":\"Accountant II R1685950\",\"campaign_type\":\"job_application\",\"job_title\":\"Contabile \/ Accountant\",\"street\":\"ITA Cinisello Balsamo - Via Gozzano 14\",\"address\":\"ITA Cinisello Balsamo - Via Gozzano 14\",\"city\":\"Cinisello Balsamo\",\"state\":\"Milano\",\"postal_code\":\"20092\",\"region\":null,\"country\":\"Italy\",\"short_description\":\"\",\"long_description\":\"<p><b>Concentrix Payment Services<\/b> \u00e8 un istituto di pagamento autorizzato ed una delle Fintech di maggior successo sul mercato.<br \/>Da sempre dedicata alla gestione dei pagamenti e dei crediti, dal 1984 Concentrix Payment Services collabora con i suoi clienti nel mercato internazionale.<\/p><p><\/p><p>Per supportare il nostro Team presso la filiale di Cinisello Balsamo (Milano), siamo alla ricerca di un contabile, attraverso un inserimento con un contratto di tipo determinato, per 30h settimanali.<\/p><p><br \/>La risorsa sar\u00e0 inserita nel team contabile e sar\u00e0 coinvolta nella tenuta della contabilit\u00e0 ordinaria a supporto della responsabile contabile della filiale.<\/p><ul><li>Gestione ciclo passivo e riconciliazione fornitori.<\/li><li>Gestione scritture prima nota bancaria e riconciliazione banche<\/li><li>Registrazione insoluti sul gestionale operativo.<\/li><\/ul><p><\/p><p><b><u>Profilo richiesto :<\/u><\/b><\/p><p><\/p><p>Formazione in ambito contabile<\/p><p>Gradita esperienza pregressa in ambito contabile<\/p><p>Precisione, affidabilit\u00e0, riservatezza e capacit\u00e0 organizzative<\/p><p>Buona conoscenza degli strumenti informatici e ambiente Office<\/p><p>Attitudine al lavoro in team e buone capacit\u00e0 comunicative<\/p><p>Conoscenza degli adempimenti fiscali, scadenze e regolamentazione iva<\/p><p>\u00c8 gradita la conoscenza della lingua inglese e\/o francese<\/p><p><\/p><p><b><u>Informazioni relative alla posizione : <\/u><\/b><\/p><p><\/p><p>Contratto a tempo determinato per 6 mesi<\/p><p>Part-time 30h \/ settimana (Idealmente 4 ore ogni mattina)<\/p><p>Sede di lavoro: Cinisello Balsamo<\/p><p>Retribuzione in base al profilo<\/p><p>Smartworking (Massimo 3 giorni alla settimana)<\/p>\",\"ats_external_id\":\"R1685950\",\"location\":\"Cinisello Balsamo, Milano\",\"job_type\":\"part_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-12T20:29:26.823+08:00\",\"created_at\":\"2025-12-11T01:04:24.169+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMTQxNw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/ITA-Cinisello-Balsamo---Via-Gozzano-14\/Contabile---Accountant_R1685950\/apply\",\"head_count\":\"1\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Accounting\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":{\"wid\":\"875d4c3c8e77101ac0b4920823190000\",\"descriptor\":\"Concentrix 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You'll manage the full sales lifecycle, from initial engagement to ongoing support, ensuring that clients receive exceptional value and service.<br \/>&nbsp;<br \/><strong>Join us! \u202f&nbsp;<\/strong><br \/>&nbsp;<br \/>&nbsp;<strong>You&rsquo;ll be responsible for:<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Achieve revenue-based quotas by selling and renewing Full Hardware Solutions, including PCs and Desktops. Explore upsell opportunities when applicable.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Operate within a dedicated territory, focusing on business partners that cater to companies with over 150 employees.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Conduct outbound calls, hold meetings, and manage email communications to engage with your assigned portfolio.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Manage the complete sales process from initial engagement through discovery, solution proposal, execution, and provide ongoing support to ensure customer satisfaction and retention.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Work closely with cross-functional teams and management to optimize sales processes and systems for an enhanced customer experience.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Maintain the customer management system (CRM) to ensure all relevant data is captured in a timely manner&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Work Hours: Initially onsite Monday to Friday from 9:00 to 17:00, with the potential for a hybrid model (up to 2 days remote) based on performance. &nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>What we&rsquo;re looking for:<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Fluent in <strong>English and Norwegian<\/strong>, both written and spoken.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>2-3 years in a sales environment preferred, with a history of achieving individual or team sales quotas\/goals.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Proven ability to communicate effectively with customers in a fast-paced environment, fostering positive relationships.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Experience with CRM systems, particularly Microsoft Dynamics, is advantageous.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Excellent verbal and written communication skills.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Ability to manage multiple priorities effectively, with a track record of success.<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>What we offer:<\/strong>&nbsp;<\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Competitive remuneration package (14 Salaries).<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Performance based bonuses.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Opportunities for international Career through Concentrix International Mobility program.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Employee events.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Private health insurance + Dental Care.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Daily meal voucher in Up Hellas card per working day.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Free gym and other well-being activities.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Free rooftop cinema with Acropolis views.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Enjoy your lunch break at our brand new corporate cafeteria.<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><em>You appreciate our values of recognition, integrity, unity, and commitment, and you are eager to create the \\\"wow\\\" too. More than your background, it is your motivation and your personality that will make you part of our fun-loving community.<\/em><\/p>\\n<p>&nbsp;<\/p>\\n<p><em>Please note that non-EU residents must have a valid work permit in Greece to be considered for employment.<\/em><\/p>\\n<p>&nbsp;<\/p>\\n<p><em><strong>Concentrix<\/strong><\/em>&nbsp;<em><strong>Hellas is an equal-opportunity employer<\/strong><\/em><\/p>\\n<p><em><strong>Concentrix considers diversity a fundamental resource and offers everyone accesses to employment opportunities, regardless of gender, age, religion, ethnicity, or any other classification protected by applicable national laws.<\/strong><\/em><\/p>\",\"ats_external_id\":\"GR-258\",\"location\":\"Athens, Attica\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-09-16T16:40:35.686+03:00\",\"created_at\":\"2025-12-10T19:00:34.472+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNTg?\",\"apply_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNTg\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-greece\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"3\",\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":\"1\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"593\",\"campaign_id\":\"32\",\"campaign_title\":\"NL - Bol - Groningen\",\"campaign_type\":\"job_application\",\"job_title\":\"Klantenservicemedewerker BOL Groningen \",\"street\":null,\"address\":null,\"city\":\"Groningen\",\"state\":\"Groningen\",\"postal_code\":null,\"region\":\"Groningen\",\"country\":\"Netherlands\",\"short_description\":\"Wij zoeken jou voor ons bol. team! \",\"long_description\":\"<p><span data-contrast=\\\"none\\\">Ben jij een creatieve geest die graag klanten verrast? Lever uitzonderlijke service door persoonlijke aandacht te geven aan elke klant. Zo overtref je de verwachtingen van de klant. Ga de uitdaging aan en start je carri&egrave;re als game-changer. Wij zoeken jou voor ons bol. team!<\/span><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/p>\\n<p><strong><span data-contrast=\\\"none\\\">Wat houdt jouw rol in?<\/span><\/strong><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"none\\\">Bij BOL. zorgen we voor persoonlijk contact tussen klant en bedrijf. We zetten ons in om elke klant <\/span><span data-contrast=\\\"none\\\">een glimlach te bezorgen.<\/span><\/p>\\n<p><span data-contrast=\\\"none\\\">Klanten nemen contact met je op om vragen te stellen over pakketjes, leveringen, betalingen, retouren, producten en meer. Je geeft advies over een producten en beantwoordt vragen over een bestelling of betaling. Je helpt klanten via diverse communicatiekanalen als chat, e-mail en telefoon. Je start met een training op 1 kanaal en breidt uit naar de kanalen. <\/span><\/p>\\n<p><span data-contrast=\\\"none\\\">Jij weet de verwachtingen van klanten te overtreffen met jouw unieke en persoonlijke service.<\/span><span data-ccp-props=\\\"{}\\\"> Je krijgt de vrijheid om echt contact te leggen met de klant op een BOL manier. <\/span><span data-contrast=\\\"none\\\">Je begint met een volledig betaalde training die jou klaarstoomt om de&nbsp; klanten te helpen met al hun vragen. <\/span><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/p>\\n<p><strong><span data-contrast=\\\"none\\\">Wat krijg je van ons?<\/span><\/strong><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/p>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"1\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"1\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"none\\\">Een salaris van &euro;15,28 bruto per uur (vanaf 21 jaar), inclusief vakantiegeld en goede pensioenregeling.<\/span><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"1\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"2\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"none\\\">Een goed bereikbare werkplek in Groningen.<\/span><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"1\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"3\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"none\\\">Gezellige collega's en een informele werksfeer waar ruimte is voor iedereen.<\/span><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"1\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"4\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"none\\\">Groeimogelijkheden binnen het team en bedrijf met toegang tot onze Concentrix University.<\/span><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"1\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"5\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"none\\\">Werken in een bedrijf met aandacht voor jou en een duurzame toekomst.<\/span><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<p><strong><span data-contrast=\\\"none\\\">Wat vragen wij van jou?<\/span><\/strong><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"none\\\">\ud83c\udf93<\/span><span data-contrast=\\\"none\\\"> Je hebt minimaal een MBO-diploma of vergelijkbaar niveau.&nbsp;<\/span><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"none\\\">\u23f0<\/span><span data-contrast=\\\"none\\\"> Flexibel met werktijden; beschikbaar van maandag t\/m zaterdag tussen 08:00 en 23:00 uur. Minimaal 24 uur in de week kunnen werken, 2 avonden tot 23:00 uur en ochtenden vanaf 08:00 uur beschikbaarheid kunnen opgeven.<\/span><\/p>\\n<p><span data-contrast=\\\"none\\\">\ud83d\udde3\ufe0f<\/span><span data-contrast=\\\"none\\\"> Je spreekt en schrijft vloeiend Nederlands en kunt ook in het Engels communiceren.&nbsp;<\/span><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"none\\\">\ud83c\udf1f<\/span><span data-contrast=\\\"none\\\"> Je bent resultaatgericht en zet klanten altijd op de eerste plaats.&nbsp;<\/span><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"none\\\">\ud83d\udc42<\/span><span data-contrast=\\\"none\\\"> Een scherp luisterend oor en snel in het herkennen van klantbehoeften.&nbsp;<\/span><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"none\\\">\ud83d\udcbb<\/span><span data-contrast=\\\"none\\\"> Goede technologische vaardigheden en moeiteloos werken met computersystemen.&nbsp;<\/span><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"none\\\">\ud83d\udd04<\/span><span data-contrast=\\\"none\\\"> Samenwerken is je 2e natuur en je collega's kunnen altijd op je rekenen.<\/span><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/p>\\n<p><strong><span data-contrast=\\\"none\\\">Solliciteer direct!<\/span><\/strong><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"none\\\">Klaar om de uitdaging aan te gaan en je carri&egrave;re een boost te geven? Solliciteer meteen via de knop hieronder of <\/span><span data-contrast=\\\"auto\\\">of neem voor meer informatie contact op met Maria Kerrebijn: <\/span><a href=\\\"mailto:maria.kerrebijn@concentrix.com\\\"><span data-contrast=\\\"none\\\">maria.kerrebijn@concentrix.com<\/span><\/a><span data-contrast=\\\"auto\\\"> - 0612874456. <\/span><\/p>\\n<p><span data-contrast=\\\"none\\\">We kunnen niet wachten om jou in ons team te verwelkomen!<\/span><span data-ccp-props=\\\"{&quot;335559738&quot;:240,&quot;335559739&quot;:240}\\\">&nbsp;<\/span><\/p>\",\"ats_external_id\":\"NL-32\",\"location\":\"Groningen, Groningen\",\"job_type\":\"\",\"salary\":\"15.28\",\"salary_type\":\"hourly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-10-21T01:59:11.425+02:00\",\"created_at\":\"2025-12-10T12:50:40.231+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-netherlands.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMg?\",\"apply_url\":\"https:\/\/concentrix-netherlands.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMg\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-netherlands\",\"internal_job_listing\":\"1\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"2\",\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"1\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":\"1\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"281\",\"campaign_id\":\"257\",\"campaign_title\":\"LI \/ French \/ Athens\",\"campaign_type\":\"job_application\",\"job_title\":\"Sales Development Representative with French\",\"street\":\"\",\"address\":\"\",\"city\":\"Athens\",\"state\":null,\"postal_code\":null,\"region\":null,\"country\":\"Greece\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p data-pm-slice=\\\"1 1 []\\\">Are you passionate and naturally driven by sales?<br \/>Join our fun-loving, multicultural team of #GameChangers at Concentrix Greece and put your French-language sales skills to use in the top professional networking and B2B platform industry.<\/p>\\n<p>No two days will be the same as you deliver valuable and memorable experiences to a wide range of customers representing some of the world&rsquo;s leading brands.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Key Responsibilities:<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Manage high-volume of inbound and outbound B2B sales activities, engaging regularly with clients across all stages of the sales funnel.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Engaging clients regularly on video meetings, via phone, email and social media outreach.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Identify and engage with alternative decision-makers or points of contact, using tools such as Sales Navigator and other lead generation methods.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Actively manage and maintain a healthy sales pipeline, driving prospects through each stage of the funnel.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Qualify leads and transition them seamlessly to the onboarding team to continue the customer journey and buying process.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Track and report on daily, monthly, and quarterly performance metrics to support sales targets.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Adhere to defined response-time SLAs and follow the required sales cadences at all times.<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Requirements:<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Fluent in English and French (spoken and written).<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Solid knowledge of business development and qualification methodologies, experience in lead generation would be beneficial.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Minimum of 1.5 years of sales experience, ideally within the tech or digital advertising space.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Strong organizational and time-management skills, with the ability to work independently.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Comfortably operating in a fast-paced, constantly evolving IT Sales environment.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Experience with Salesforce or a similar CRM tool.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Digital advertising knowledge would be considered as an advantage.<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>What we offer:<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Full Relocation Support &ndash; including flights, accommodation, and transportation<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Indefinite contract<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Competitive remuneration &ndash; 14 salaries per year<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Monthly performance-based bonus<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Daily meal voucher (Up Hellas Mastercard)<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Private health &amp; dental insurance<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>International career opportunities through our Mobility Program<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>A dynamic, supportive work environment with growth potential<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Employee events &amp; team-building activities<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Free gym access, wellness activities, and a rooftop cinema with Acropolis views<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>On-site restaurant to enjoy lunch breaks with colleagues<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><em>You appreciate our values of recognition, integrity, unity, and commitment, and you are eager to create the \\\"wow\\\" too. More than your background, it is your motivation and your personality that will make you part of our fun-loving community.<\/em>&nbsp;<\/p>\\n<p><em>Please note that non-EU residents must have a valid work permit in Greece to be considered for employment.<\/em>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><em><strong>Concentrix<\/strong><\/em>&nbsp;<em><strong>Greece is an equal-opportunity employer<\/strong><\/em><\/p>\\n<p><em><strong>Concentrix considers diversity a fundamental resource and offers everyone accesses to employment opportunities, regardless of gender, age, religion, ethnicity, or any other classification protected by applicable national laws.<\/strong><\/em><\/p>\",\"ats_external_id\":\"GR-257\",\"location\":\"Athens\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-09-18T13:16:10.853+03:00\",\"created_at\":\"2025-12-09T17:39:04.799+02:00\",\"latitude\":\"37.9838096\",\"longitude\":\"23.7275388\",\"landing_page_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNTc?\",\"apply_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNTc\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-greece\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"3\",\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":\"1\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"415\",\"campaign_id\":\"404\",\"campaign_title\":\"SAS | Finnish | Warszawa\",\"campaign_type\":\"job_application\",\"job_title\":\"Travel Advisor for Nordic Premium Airline SAS with Finnish\",\"street\":null,\"address\":null,\"city\":\"Warsaw\",\"state\":\"Masovian Voivodeship\",\"postal_code\":\"03\",\"region\":\"Mazowieckie\",\"country\":\"Poland\",\"short_description\":\"Apply with Concentrix\",\"long_description\":\"<div class=\\\"WFVF WHUF WHVF\\\">\\n<div class=\\\"WIVF wd-35540ea7-ee29-48ef-b7df-1abd36e95968\\\" aria-hidden=\\\"true\\\">\\n<p data-pm-slice=\\\"1 3 []\\\"><strong>Your Responsibilities:<\/strong>\u202f&nbsp;<\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Be the 1st point of contact for premium travel inquiries of customers.&nbsp;&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Advise partners on flights, products, online services, payment methods, membership programs etc.&nbsp;&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Help in purchasing airline tickets and handling different payment methods.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Support customers with travel difficulties.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Assist passengers via calls \/chat.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Foster enduring relationships with customers for building trust.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Our requirements:<\/strong>&nbsp;<\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Fluent in written and spoken Finnish (C1 level) and English (B2 level)&nbsp;&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Naturally helpful and collaborative spirit.&nbsp;&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Enthusiastic, patient, and open-minded.&nbsp;&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Active listener and able to communicate clearly and with ease.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Sharp eye for accuracy and precision.&nbsp;&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Highly organized.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Available to work from our office in Warsaw.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>What we offer:<\/strong>&nbsp;<\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Work for the largest, well-known Nordic 5-star airline - SAS.&nbsp;&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Equal opportunities for all, regardless of age, gender, and other factors. Everyone is held to the same standards of knowledge.&nbsp;&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Enjoy a fully paid 2-month training program, combining \\\"learning by doing\\\" with the support of a dedicated training buddy.&nbsp;&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Embrace an international and diverse work environment that broadens your horizons.&nbsp;&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Benefit from our investment in your growth through coaching and mentoring, enhancing your skills and potential.&nbsp;&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Work in a modern office located in the heart of Warsaw.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<\/div>\",\"ats_external_id\":\"PL-404\",\"location\":\"Warsaw, Mazowieckie\",\"job_type\":\"full_time\",\"salary\":\"11000\",\"salary_type\":\"monthly\",\"salary_currency\":\"PLN\",\"updated_at\":\"2026-09-18T11:09:14.978+02:00\",\"created_at\":\"2025-12-05T10:21:52.217+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80MDQ?\",\"apply_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80MDQ\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-poland\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"1\",\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"1\",\"auto_call\":\"1\",\"on_erp_listing\":\"0\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"416\",\"campaign_id\":\"403\",\"campaign_title\":\"SAS | German | Warszawa\",\"campaign_type\":\"job_application\",\"job_title\":\"Travel Advisor for Nordic Premium Airline SAS with German\",\"street\":null,\"address\":null,\"city\":\"Warsaw\",\"state\":\"Masovian Voivodeship\",\"postal_code\":\"03\",\"region\":\"Mazowieckie\",\"country\":\"Poland\",\"short_description\":\"Apply with Concentrix\",\"long_description\":\"<p data-pm-slice=\\\"1 3 []\\\"><strong>Your Responsibilities:<\/strong>\u202f&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Be the 1st point of contact for premium travel inquiries of customers.&nbsp;&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Advise partners on flights, products, online services, payment methods, membership programs etc.&nbsp;&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Help in purchasing airline tickets and handling different payment methods.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Support customers with travel difficulties.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Assist passengers via calls \/chat.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Foster enduring relationships with customers for building trust.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Our requirements:<\/strong>&nbsp;<\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Fluent in written and spoken German (C1 level) and English (B2 level).<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Naturally helpful and collaborative spirit.&nbsp;&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Enthusiastic, patient, and open-minded.&nbsp;&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Active listener and able to communicate clearly and with ease.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Sharp eye for accuracy and precision.&nbsp;&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Highly organized.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Available to work from our office in Warsaw.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>What we offer:<\/strong>&nbsp;<\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Work for the largest, well-known Nordic 5-star airline - SAS.&nbsp;&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Equal opportunities for all, regardless of age, gender, and other factors. 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On Sundays, there is a break from phone calls; only chat is supported.<\/span><\/li>\\n<li lang=\\\"pl\\\" style=\\\"margin-top: 0; margin-bottom: 0; vertical-align: middle;\\\"><span style=\\\"font-family: Calibri; font-size: 11.0pt;\\\">Positive, empathetic, and professional approach to customers.<\/span><\/li>\\n<li lang=\\\"pl\\\" style=\\\"margin-top: 0; margin-bottom: 0; vertical-align: middle;\\\"><span style=\\\"font-family: Calibri; font-size: 11.0pt;\\\">Providing reliable and accurate information in response to customer questions and problems.<\/span><\/li>\\n<li lang=\\\"pl\\\" style=\\\"margin-top: 0; margin-bottom: 0; vertical-align: middle;\\\"><span style=\\\"font-family: Calibri; font-size: 11.0pt;\\\">Active communication within the team and support for team members.<\/span><\/li>\\n<li lang=\\\"pl\\\" style=\\\"margin-top: 0; margin-bottom: 0; vertical-align: middle;\\\"><span style=\\\"font-family: Calibri; font-size: 11.0pt;\\\">Supervising complaints and maintaining a high level of customer satisfaction.<\/span><\/li>\\n<li lang=\\\"pl\\\" style=\\\"margin-top: 0; margin-bottom: 0; vertical-align: middle;\\\"><span style=\\\"font-family: Calibri; font-size: 11.0pt;\\\">Maintaining high quality of assigned tasks in customer contact.<\/span><\/li>\\n<\/ul>\\n<p lang=\\\"pl\\\" style=\\\"margin: 0in; margin-left: .375in; font-family: Calibri; font-size: 11.0pt;\\\">&nbsp;<\/p>\\n<p lang=\\\"pl\\\" style=\\\"margin: 0in; font-family: Calibri; font-size: 11.0pt;\\\"><strong>Requirements:<\/strong><\/p>\\n<ul style=\\\"direction: ltr; unicode-bidi: embed; margin-top: 0in; margin-bottom: 0in;\\\" type=\\\"disc\\\">\\n<li lang=\\\"pl\\\" style=\\\"margin-top: 0; margin-bottom: 0; vertical-align: middle;\\\"><span style=\\\"font-family: Calibri; font-size: 11.0pt;\\\">Experience in telephone customer service or similar work is preferred.<\/span><\/li>\\n<li lang=\\\"pl\\\" style=\\\"margin-top: 0; margin-bottom: 0; vertical-align: middle;\\\"><span style=\\\"font-family: Calibri; font-size: 11.0pt;\\\">Fluent knowledge of Ukrainian in speech and writing (native speakers preferred).<\/span><\/li>\\n<li lang=\\\"pl\\\" style=\\\"margin-top: 0; margin-bottom: 0; vertical-align: middle;\\\"><span style=\\\"font-family: Calibri; font-size: 11.0pt;\\\">Knowledge of English at a B2 level for team communication and training.<\/span><\/li>\\n<li lang=\\\"pl\\\" style=\\\"margin-top: 0; margin-bottom: 0; vertical-align: middle;\\\"><span style=\\\"font-family: Calibri; font-size: 11.0pt;\\\">Excellent computer skills and MS Office proficiency.<\/span><\/li>\\n<li lang=\\\"pl\\\" style=\\\"margin-top: 0; margin-bottom: 0; vertical-align: middle;\\\"><span style=\\\"font-family: Calibri; font-size: 11.0pt;\\\">Shift work: Mon - Fri 8:00-16:00\/11:00-19:00 and weekends 9:00-17:00.<\/span><\/li>\\n<li lang=\\\"pl\\\" style=\\\"margin-top: 0; margin-bottom: 0; vertical-align: middle;\\\"><span style=\\\"font-family: Calibri; font-size: 11.0pt;\\\">Work 5 days a week and only 3 weekend days a month. If you work on the weekend, you have days off during the week.<\/span><\/li>\\n<\/ul>\\n<p lang=\\\"pl\\\" style=\\\"margin: 0in; margin-left: .375in; font-family: Calibri; font-size: 11.0pt;\\\">&nbsp;<\/p>\\n<p lang=\\\"pl\\\" style=\\\"margin: 0in; font-family: Calibri; font-size: 11.0pt;\\\"><strong>What we offer:<\/strong><\/p>\\n<ul style=\\\"direction: ltr; unicode-bidi: embed; margin-top: 0in; margin-bottom: 0in;\\\" type=\\\"disc\\\">\\n<li lang=\\\"pl\\\" style=\\\"margin-top: 0; margin-bottom: 0; vertical-align: middle;\\\"><span style=\\\"font-family: Calibri; font-size: 11.0pt;\\\">Contract of mandate.<\/span><\/li>\\n<li lang=\\\"pl\\\" style=\\\"margin-top: 0; margin-bottom: 0; vertical-align: middle;\\\"><span style=\\\"font-family: Calibri; font-size: 11.0pt;\\\">Career development in a reputable company that rewards employees with commitment and passion.<\/span><\/li>\\n<li lang=\\\"pl\\\" style=\\\"margin-top: 0; margin-bottom: 0; vertical-align: middle;\\\"><span style=\\\"font-family: Calibri; font-size: 11.0pt;\\\">Work in a comfortable office in Katowice.<\/span><\/li>\\n<\/ul>\",\"ats_external_id\":\"PL-402\",\"location\":\"Katowice, \u015al\u0105skie\",\"job_type\":\"full_time\",\"salary\":\"32.68\",\"salary_type\":\"hourly\",\"salary_currency\":\"PLN\",\"updated_at\":\"2026-08-27T14:05:27.289+02:00\",\"created_at\":\"2025-12-03T13:26:35.656+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80MDI?\",\"apply_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80MDI\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-poland\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"1\",\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"1\",\"auto_call\":\"0\",\"on_erp_listing\":\"0\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"518\",\"campaign_id\":\"2290\",\"campaign_title\":\"GTM - \u0130ZM\u0130R\",\"campaign_type\":\"job_application\",\"job_title\":\"M\u00fc\u015fteri Temsilcisi - \u0130zmir\",\"street\":null,\"address\":null,\"city\":\"\u0130zmir\",\"state\":\"\u0130zmir\",\"postal_code\":null,\"region\":\"\u0130zmir\",\"country\":\"T\u00fcrkiye\",\"short_description\":\"Join Concentrix Today!\",\"long_description\":\"<p>Concentrix Hakk\u0131nda,&nbsp;<\/p>\\n<p>Merkezi Amerikada bulunan global bir &ccedil;a\u011fr\u0131 merkezidir. 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This position provides customer service support and resolution of routine problems regarding client's product or services.<\/p>\\n<p>Advisor I<\/p>\\n<p>\u0645\u0633\u062a\u0634\u0627\u0631 \u062e\u062f\u0645\u0629 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 - \u0627\u0644\u0623\u0648\u0644<\/p>\\n<p>---<\/p>\\n<p><strong>\u0646\u0628\u0630\u0629 \u0639\u0646 \u0627\u0644\u0648\u0638\u064a\u0641\u0629<\/strong><\/p>\\n<p>\u0645\u0633\u062a\u0634\u0627\u0631 \u062e\u062f\u0645\u0629 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 &ndash; \u0627\u0644\u0623\u0648\u0644 \u064a\u062a\u0648\u0627\u0635\u0644 \u0645\u0639 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0639\u0628\u0631 \u0627\u0644\u0645\u0643\u0627\u0644\u0645\u0627\u062a \u0627\u0644\u0648\u0627\u0631\u062f\u0629\u060c \u0648\u0627\u0644\u0645\u0643\u0627\u0644\u0645\u0627\u062a \u0627\u0644\u0635\u0627\u062f\u0631\u0629\u060c \u0623\u0648 \u0645\u0646 \u062e\u0644\u0627\u0644 \u0627\u0644\u0645\u062d\u0627\u062f\u062b\u0627\u062a \u0623\u0648 \u0627\u0644\u0645\u0631\u0627\u0633\u0644\u0627\u062a \u062d\u0633\u0628 \u0645\u062a\u0637\u0644\u0628\u0627\u062a \u0627\u0644\u0639\u0645\u064a\u0644. \u064a\u0642\u062f\u0645 \u0647\u0630\u0627 \u0627\u0644\u0645\u0646\u0635\u0628 \u062f\u0639\u0645 \u062e\u062f\u0645\u0629 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0648\u062d\u0644 \u0627\u0644\u0645\u0634\u0643\u0644\u0627\u062a \u0627\u0644\u0631\u0648\u062a\u064a\u0646\u064a\u0629 \u0627\u0644\u0645\u062a\u0639\u0644\u0642\u0629 \u0628\u0645\u0646\u062a\u062c\u0627\u062a \u0623\u0648 \u062e\u062f\u0645\u0627\u062a \u0627\u0644\u0639\u0645\u064a\u0644.<\/p>\\n<p><strong>\u0627\u0644\u0648\u0635\u0641 \u0627\u0644\u0648\u0638\u064a\u0641\u064a<\/strong><\/p>\\n<p>\u0627\u0644\u0645\u0633\u0624\u0648\u0644\u064a\u0627\u062a \u0627\u0644\u0623\u0633\u0627\u0633\u064a\u0629<\/p>\\n<p>&middot; \u0636\u0645\u0627\u0646 \u0623\u0646 \u0627\u0644\u062e\u062f\u0645\u0629 \u0627\u0644\u0645\u0642\u062f\u0645\u0629 \u0644\u0644\u0639\u0645\u0644\u0627\u0621 \u062a\u0644\u0628\u064a \u0645\u0624\u0634\u0631\u0627\u062a \u0627\u0644\u0623\u062f\u0627\u0621 (KPIs)<\/p>\\n<p>&middot; \u062a\u0648\u0636\u064a\u062d \u0645\u062a\u0637\u0644\u0628\u0627\u062a \u0627\u0644\u0639\u0645\u064a\u0644\u061b \u0627\u0644\u062a\u062d\u0642\u064a\u0642 \u0644\u0641\u0647\u0645 \u0643\u0627\u0645\u0644\u060c \u0648\u0627\u0633\u062a\u062e\u062f\u0627\u0645 \u0623\u062f\u0648\u0627\u062a \u0648\u0645\u0648\u0627\u0631\u062f \u0627\u0644\u062f\u0639\u0645 \u0644\u0627\u062a\u062e\u0627\u0630 \u0627\u0644\u0642\u0631\u0627\u0631 \u0627\u0644\u0645\u0646\u0627\u0633\u0628 \u0648\u062a\u0642\u062f\u064a\u0645 \u0627\u0644\u062d\u0644\u0648\u0644 \u0644\u0644\u0639\u0645\u064a\u0644.<\/p>\\n<p>&middot; \u0627\u0644\u0627\u0633\u062a\u0645\u0627\u0639 \u0628\u0627\u0646\u062a\u0628\u0627\u0647 \u0644\u0627\u062d\u062a\u064a\u0627\u062c\u0627\u062a \u0648\u0645\u062e\u0627\u0648\u0641 \u0627\u0644\u0639\u0645\u064a\u0644\u061b \u0625\u0638\u0647\u0627\u0631 \u0627\u0644\u062a\u0639\u0627\u0637\u0641 \u0645\u0639 \u0627\u0633\u062a\u062d\u0648\u0627\u0630 \u0627\u0644\u0641\u0631\u0635 \u0644\u0628\u0646\u0627\u0621 \u0639\u0644\u0627\u0642\u0629 \u0645\u0639 \u0627\u0644\u0639\u0645\u064a\u0644.<\/p>\\n<p>&middot; \u062a\u062d\u064a\u0629 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0628\u0623\u0633\u0644\u0648\u0628 \u0644\u0628\u0642 \u0648\u0648\u062f\u0648\u062f \u0648\u0627\u062d\u062a\u0631\u0627\u0641\u064a \u0628\u0627\u0633\u062a\u062e\u062f\u0627\u0645 \u0627\u0644\u0625\u062c\u0631\u0627\u0621\u0627\u062a \u0627\u0644\u0645\u062a\u0641\u0642 \u0639\u0644\u064a\u0647\u0627.<\/p>\\n<p>&middot; \u0627\u0644\u0627\u0633\u062a\u0645\u0631\u0627\u0631 \u0628\u0627\u0643\u062a\u0633\u0627\u0628 \u0627\u0644\u0645\u0639\u0644\u0648\u0645\u0627\u062a \u0627\u0644\u062e\u0627\u0635\u0629 \u0628\u0645\u0646\u062a\u062c\u0627\u062a \u0623\u0648 \u062e\u062f\u0645\u0627\u062a \u0627\u0644\u0639\u0645\u064a\u0644.<\/p>\\n<p>&middot; \u0627\u062a\u0645\u0627\u0645 \u0627\u0644\u0645\u0647\u0627\u0645 \u0628\u0634\u0643\u0644 \u0643\u0627\u0645\u0644 \u0648\u062f\u0642\u064a\u0642\u060c \u0628\u0645\u0627 \u0641\u064a \u0630\u0644\u0643 \u062a\u0648\u062b\u064a\u0642 \u0627\u0644\u062d\u0633\u0627\u0628\u0627\u062a \u0628\u0627\u0644\u0634\u0643\u0644 \u0627\u0644\u0645\u0637\u0644\u0648\u0628.<\/p>\\n<p>&middot; \u0627\u0644\u0645\u0634\u0627\u0631\u0643\u0629 \u0641\u064a \u0627\u0644\u0623\u0646\u0634\u0637\u0629 \u0627\u0644\u0645\u0635\u0645\u0645\u0629 \u0644\u062a\u062d\u0633\u064a\u0646 \u0631\u0636\u0627 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0648\u0623\u062f\u0627\u0621 \u0627\u0644\u0639\u0645\u0644.<\/p>\\n<p>&middot; \u062a\u0642\u062f\u064a\u0645 \u0645\u0646\u062a\u062c\u0627\u062a \u0648\u062e\u062f\u0645\u0627\u062a \u0625\u0636\u0627\u0641\u064a\u0629.<\/p>\\n<p>&middot; \u062a\u062a\u0628\u0639 \u0648\u062a\u0648\u062b\u064a\u0642 \u0648\u0627\u0633\u062a\u0631\u062f\u0627\u062f \u0627\u0644\u0645\u0639\u0644\u0648\u0645\u0627\u062a \u0641\u064a \u0642\u0627\u0639\u062f\u0629 \u0628\u064a\u0627\u0646\u0627\u062a \u062a\u062a\u0628\u0639 \u0627\u0644\u0645\u0643\u0627\u0644\u0645\u0627\u062a.<\/p>\\n<p>&middot; \u0627\u0644\u0631\u062f \u0639\u0644\u0649 \u0627\u0633\u062a\u0641\u0633\u0627\u0631\u0627\u062a \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0639\u0646 \u0637\u0631\u064a\u0642 \u0627\u0644\u0625\u062d\u0627\u0644\u0629 \u0625\u0644\u0649 \u0627\u0644\u0645\u0648\u0627\u062f \u0627\u0644\u0645\u0646\u0634\u0648\u0631\u0629\u060c \u0623\u0648 \u0627\u0644\u0645\u0635\u0627\u062f\u0631 \u0627\u0644\u062b\u0627\u0646\u0648\u064a\u0629\u060c \u0623\u0648 \u0627\u0644\u0627\u0633\u062a\u0639\u0627\u0646\u0629 \u0628\u0627\u0644\u0632\u0645\u0644\u0627\u0621 \u0627\u0644\u0645\u0639\u0646\u064a\u064a\u0646.<\/p>\\n<p><strong>\u0645\u062a\u0637\u0644\u0628\u0627\u062a \u0627\u0644\u0648\u0638\u064a\u0641\u0629:<\/strong><\/p>\\n<p>&middot; \u064a\u0641\u0636\u0644 \u0648\u062c\u0648\u062f \u0634\u0647\u0627\u062f\u0647 \u062c\u0627\u0645\u0639\u064a\u0629, \u062f\u0628\u0644\u0648\u0645<\/p>\\n<p>\u064a\u0641\u0636\u0644 \u0648\u062c\u0648\u062f \u062e\u0628\u0631\u0629 \u062a\u062a\u0631\u0627\u0648\u062d \u0628\u064a\u0646 \u062b\u0644\u0627\u062b\u0629 \u0625\u0644\u0649 \u0633\u062a\u0629 \u0623\u0634\u0647\u0631.<\/p>\\n<p>&middot; \u0627\u0644\u0644\u0628\u0627\u0642\u0629 \u0627\u0644\u0648\u0636\u0648\u062d \u0641\u064a \u0637\u0631\u064a\u0642\u0629 \u0627\u0644\u062a\u0648\u0627\u0635\u0644.<\/p>\\n<p>&middot; \u0645\u0647\u0627\u0631\u0627\u062a \u0642\u0648\u064a\u0629 \u0628\u0623\u0646\u0638\u0645\u0629 \u0627\u0644\u0643\u0645\u0628\u064a\u0648\u062a\u0631.<\/p>\\n<p>&middot; \u0627\u0644\u0642\u062f\u0631\u0629 \u0639\u0644\u0649 \u0627\u0644\u062a\u0648\u0627\u0635\u0644 \u0628\u0641\u0639\u0627\u0644\u064a\u0629\u060c \u0643\u062a\u0627\u0628\u064a\u064b\u0627 \u0648\u0634\u0641\u0647\u064a\u064b\u0627.<\/p>\\n<p>&middot; \u0627\u0644\u0627\u0639\u062a\u0645\u0627\u062f\u064a\u0629 \u0648\u0627\u0644\u0627\u0647\u062a\u0645\u0627\u0645 \u0627\u0644\u0642\u0648\u064a \u0628\u0627\u0644\u062a\u0641\u0627\u0635\u064a\u0644.<\/p>\\n<p>&middot; \u0627\u0644\u0642\u062f\u0631\u0629 \u0639\u0644\u0649 \u0627\u0644\u0642\u064a\u0627\u0645 \u0628\u0645\u0647\u0627\u0645 \u0645\u062a\u0639\u062f\u062f\u0629 \u0636\u0645\u0646 \u0628\u064a\u0626\u0629 \u0633\u0631\u064a\u0639\u0629 \u0627\u0644\u062a\u063a\u064a\u0631\u060c \u0628\u0645\u0627 \u0641\u064a \u0630\u0644\u0643 \u0627\u0644\u0642\u062f\u0631\u0629 \u0639\u0644\u0649 \u0627\u0644\u062a\u0643\u064a\u0641 \u0645\u0639 \u0627\u0644\u062a\u063a\u064a\u064a\u0631\u0627\u062a \u0628\u0633\u0631\u0639\u0629.<\/p>\\n<p>&middot; \u0627\u0644\u062a\u062d\u0645\u0644 \u0644\u0644\u0639\u0645\u0644 \u0627\u0644\u0645\u062a\u0643\u0631\u0631 \u0641\u064a \u0628\u064a\u0626\u0629 \u0633\u0631\u064a\u0639\u0629.<\/p>\\n<p>&middot; \u0627\u0644\u0642\u062f\u0631\u0629 \u0639\u0644\u0649 \u0627\u0644\u0639\u0645\u0644 \u0636\u0645\u0646 \u0627\u0644\u0641\u0631\u064a\u0642 \u0648\u0643\u0630\u0644\u0643 \u0628\u0634\u0643\u0644 \u0645\u0633\u062a\u0642\u0644.<\/p>\\n<p>&middot; \u0627\u0644\u062a\u062d\u0644\u064a \u0628\u0627\u0644\u0635\u0628\u0631 \u0641\u064a \u062c\u0645\u064a\u0639 \u062d\u0627\u0644\u0627\u062a \u0627\u0644\u062a\u0648\u0627\u0635\u0644 \u0648\u0627\u0644\u0639\u0645\u0644\u0627\u0621\u061b \u0628\u0645\u0627 \u0641\u064a \u0630\u0644\u0643 \u0627\u0644\u062d\u0641\u0627\u0638 \u0639\u0644\u0649 \u0646\u0628\u0631\u0629 \u0648\u0633\u0644\u0648\u0643 \u0645\u0647\u0646\u064a\u064a\u0646 \u0648\u0644\u0637\u064a\u0641\u064a\u0646.<\/p>\\n<p>&middot; \u0627\u0644\u0642\u062f\u0631\u0629 \u0639\u0644\u0649 \u0627\u0644\u0639\u0645\u0644 \u0636\u0645\u0646 \u0646\u0638\u0627\u0645 \u0627\u0644\u0645\u0646\u0627\u0648\u0628\u0627\u062a \u062d\u0633\u0628 \u0627\u0644\u062d\u0627\u062c\u0629.<\/p>\\n<p>&middot; \u0628\u0646\u0627\u0621\u064b \u0639\u0644\u0649 \u0627\u0644\u0645\u0648\u0642\u0639 \u0648\u0627\u0644\u0628\u0631\u0646\u0627\u0645\u062c\u060c \u0642\u062f \u062a\u0643\u0648\u0646 \u0647\u0646\u0627\u0643 \u062d\u0627\u062c\u0629 \u0644\u0645\u0647\u0627\u0631\u0627\u062a \u0648\u062e\u0628\u0631\u0627\u062a \u0625\u0636\u0627\u0641\u064a\u0629.<\/p>\\n<p>\u0648\u0635\u0641 \u0645\u0633\u062a\u0648\u0649 \u0627\u0644\u0639\u0645\u0644 \u0644\u062f\u0649 \u0635\u0627\u062d\u0628 \u0627\u0644\u0648\u0638\u064a\u0641\u0629 \u0627\u0644\u0645\u0647\u0627\u0631\u0627\u062a \u0627\u0644\u0623\u0633\u0627\u0633\u064a\u0629 \u0627\u0644\u0645\u0637\u0644\u0648\u0628\u0629 \u0644\u0623\u062f\u0627\u0621 \u0627\u0644\u0645\u0647\u0627\u0645 \u0627\u0644\u0631\u0648\u062a\u064a\u0646\u064a\u0629 \u0636\u0645\u0646 \u0639\u0645\u0644\u064a\u0627\u062a \u0628\u0633\u064a\u0637\u0629 \u0648\u0645\u0633\u062a\u0639\u062f \u0644\u0627\u0643\u062a\u0633\u0627\u0628 \u0627\u0644\u0645\u0639\u0631\u0641\u0629 \u0627\u0644\u062e\u0627\u0635\u0629 \u0628\u0627\u0644\u0628\u0631\u0646\u0627\u0645\u062c \u0623\u0648 \u0627\u0644\u0645\u0646\u062a\u062c. \u064a\u0639\u0645\u0644 \u062a\u062d\u062a \u0625\u0634\u0631\u0627\u0641 \u062f\u0642\u064a\u0642 \u0648\u0625\u062c\u0631\u0627\u0621\u0627\u062a \u0648\u0627\u0636\u062d\u0629. \u064a\u0628\u062f\u0623 \u0641\u064a \u0625\u0638\u0647\u0627\u0631 \u0645\u0639\u0631\u0641\u0629 \u0628\u0627\u0644\u0645\u0635\u0637\u0644\u062d\u0627\u062a \u0648\u0627\u0644\u0645\u0639\u0627\u064a\u064a\u0631 \u0648\u0627\u0644\u0625\u062c\u0631\u0627\u0621\u0627\u062a \u0627\u0644\u062e\u0627\u0635\u0629 \u0628\u0627\u0644\u0639\u0645\u064a\u0644. \u0641\u064a \u0627\u0644\u0645\u0631\u062d\u0644\u0629 \u0627\u0644\u0628\u062f\u0627\u0626\u064a\u0629 \u062a\u0643\u0648\u0646 \u0645\u0624\u0634\u0631\u0627\u062a \u0627\u0644\u0623\u062f\u0627\u0621 \u062a\u062a\u0623\u0631\u062c\u062d \u062f\u0648\u0646 \u0623\u0648 \u0628\u0627\u0644\u0642\u0631\u0628 \u0645\u0646 \u0645\u0633\u062a\u0648\u064a\u0627\u062a \u0623\u062f\u0627\u0621 \u0645\u0633\u062a\u062f\u0627\u0645\u0629 \u0644\u0644\u0645\u0642\u0627\u064a\u064a\u0633.<\/p>\\n<p>\u0625\u062e\u0644\u0627\u0621 \u0627\u0644\u0645\u0633\u0624\u0648\u0644\u064a\u0629 \u0627\u0644\u0628\u064a\u0627\u0646\u0627\u062a \u0627\u0644\u0648\u0627\u0631\u062f\u0629 \u0623\u0639\u0644\u0627\u0647 \u062a\u0647\u062f\u0641 \u0625\u0644\u0649 \u0648\u0635\u0641 \u0639\u0627\u0645 \u0644\u0637\u0628\u064a\u0639\u0629 \u0627\u0644\u0639\u0645\u0644 \u0648\u0645\u0633\u062a\u0648\u0649 \u0627\u0644\u0639\u0645\u0644 \u0627\u0644\u0630\u064a \u064a\u0642\u0648\u0645 \u0628\u0647 \u0627\u0644\u0623\u0634\u062e\u0627\u0635 \u0627\u0644\u0645\u0643\u0644\u0641\u0648\u0646 \u0628\u0647\u0630\u0647 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\u0627\u0644\u0639\u0645\u0644\u0627\u0621 &ndash; \u0627\u0644\u0623\u0648\u0644 \u064a\u062a\u0648\u0627\u0635\u0644 \u0645\u0639 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0639\u0628\u0631 \u0627\u0644\u0645\u0643\u0627\u0644\u0645\u0627\u062a \u0627\u0644\u0648\u0627\u0631\u062f\u0629\u060c \u0648\u0627\u0644\u0645\u0643\u0627\u0644\u0645\u0627\u062a \u0627\u0644\u0635\u0627\u062f\u0631\u0629\u060c \u0623\u0648 \u0645\u0646 \u062e\u0644\u0627\u0644 \u0627\u0644\u0645\u062d\u0627\u062f\u062b\u0627\u062a \u0623\u0648 \u0627\u0644\u0645\u0631\u0627\u0633\u0644\u0627\u062a \u062d\u0633\u0628 \u0645\u062a\u0637\u0644\u0628\u0627\u062a \u0627\u0644\u0639\u0645\u064a\u0644. \u064a\u0642\u062f\u0645 \u0647\u0630\u0627 \u0627\u0644\u0645\u0646\u0635\u0628 \u062f\u0639\u0645 \u062e\u062f\u0645\u0629 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0648\u062d\u0644 \u0627\u0644\u0645\u0634\u0643\u0644\u0627\u062a \u0627\u0644\u0631\u0648\u062a\u064a\u0646\u064a\u0629 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\u0627\u0644\u0645\u0646\u0627\u0633\u0628\u0629. \u064a\u062a\u0637\u0644\u0628 \u0627\u0644\u062f\u0648\u0631 \u0627\u0644\u062a\u0639\u0627\u0645\u0644 \u0628\u0644\u0628\u0627\u0642\u0629\u060c \u0648\u0627\u0644\u0627\u0639\u062a\u0645\u0627\u062f \u0639\u0644\u0649 \u0645\u0647\u0627\u0631\u0627\u062a \u0627\u0644\u062d\u0627\u0633\u0648\u0628 \u0627\u0644\u0641\u0639\u0627\u0644\u0629\u060c \u0648\u0627\u0644\u0642\u062f\u0631\u0629 \u0639\u0644\u0649 \u062a\u0648\u062b\u064a\u0642 \u0627\u0644\u0645\u0639\u0644\u0648\u0645\u0627\u062a \u0628\u062f\u0642\u0629. \u064a\u062c\u062f\u0631 \u0628\u0627\u0644\u0645\u062a\u0642\u062f\u0645 \u0644\u0644\u0639\u0645\u0644 \u0623\u0646 \u064a\u0643\u0648\u0646 \u0644\u062f\u064a\u0647 \u062e\u0628\u0631\u0629 \u0645\u0646 \u062b\u0644\u0627\u062b\u0629 \u0625\u0644\u0649 \u0633\u062a\u0629 \u0623\u0634\u0647\u0631 \u0645\u0639 \u0645\u0647\u0627\u0631\u0627\u062a \u062a\u0648\u0627\u0635\u0644 \u0642\u0648\u064a\u0629 \u0648\u062a\u062d\u0645\u0644 \u0627\u0644\u0639\u0645\u0644 \u0636\u0645\u0646 \u0628\u064a\u0626\u0629 \u0633\u0631\u064a\u0639\u0629 \u0627\u0644\u062a\u063a\u064a\u0631.<\/p>\\n<p>&nbsp;<\/p>\",\"ats_external_id\":\"SA-24\",\"location\":\"Riyadh, 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- \u0130ZM\u0130R - BANKA(Copy - 12\/02\/25  9:02:32)\",\"campaign_type\":\"job_application\",\"job_title\":\"M\u00fc\u015fteri Temsilcisi - \u0130zmir\",\"street\":null,\"address\":null,\"city\":\"\u0130zmir\",\"state\":\"\u0130zmir\",\"postal_code\":null,\"region\":\"\u0130zmir\",\"country\":\"T\u00fcrkiye\",\"short_description\":\"Join Concentrix Today!\",\"long_description\":\"<p>Concentrix Hakk\u0131nda,&nbsp;<\/p>\\n<p>Merkezi Amerikada bulunan global bir &ccedil;a\u011fr\u0131 merkezidir. D&uuml;nyada, 70 &uuml;lkede 450 binden fazla &ccedil;al\u0131\u015fan\u0131yla hizmet veren Concentrix, T&uuml;rkiye&rsquo;de ba\u015fta \u0130stanbul, \u0130zmir, Ankara, Van olmak &uuml;zere toplam 7 \u015fehirde, 17 bini a\u015fk\u0131n &ccedil;al\u0131\u015fan ile m&uuml;\u015fteri hizmet y&ouml;netimi ve deneyiminde fark yaratmaya devam etmektedir.&rsquo;&rsquo;<\/p>\\n<p><strong>GENEL N\u0130TEL\u0130KLER;<\/strong><\/p>\\n<ul>\\n<li>Vardiyal\u0131 sistemde \u015firket ortam\u0131nda &ccedil;al\u0131\u015fabilecek,<\/li>\\n<li>En az Lise mezunu,<\/li>\\n<li>\u0130yi derece MS Office programlar\u0131n\u0131 kullanabilen,<\/li>\\n<li>\u0130leti\u015fim becerileri geli\u015fmi\u015f, diksiyonu d&uuml;zg&uuml;n,<\/li>\\n<li>\u0130kna kabiliyeti y&uuml;ksek,<\/li>\\n<li>&Ccedil;&ouml;z&uuml;m odakl\u0131, Tak\u0131m &ccedil;al\u0131\u015fmas\u0131na yatk\u0131n,<\/li>\\n<li>Dinamik, yo\u011fun tempoya ayak uydurabilecek,<\/li>\\n<li>Erkek adaylar i&ccedil;in askerli\u011fini tamamlam\u0131\u015f ya da en az 2 y\u0131l tecilli<\/li>\\n<\/ul>\\n<p><strong>\u0130\u015e TANIMI&nbsp;<\/strong> &nbsp; &nbsp;<\/p>\\n<p>&nbsp;&nbsp;&nbsp;&nbsp; Hizmet sekt&ouml;r&uuml;nde faaliyet g&ouml;steren operasyonlar\u0131m\u0131zda, hedef odakl\u0131, kaliteli hizmet ve m&uuml;\u015fteri memnuniyeti anlay\u0131\u015f\u0131yla &ccedil;a\u011fr\u0131lar\u0131 yan\u0131tlayacak, ekip arkada\u015flar\u0131 ar\u0131yoruz.<\/p>\\n<p><span data-teams=\\\"true\\\">&nbsp;<\/span><\/p>\",\"ats_external_id\":\"TR-2288\",\"location\":\"\u0130zmir, \u0130zmir\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-16T02:59:12.039+03:00\",\"created_at\":\"2025-12-02T15:02:32.735+03:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-turkiye.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMjg4?\",\"apply_url\":\"https:\/\/concentrix-turkiye.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMjg4\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"wfh_flexible\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-turkiye\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":null,\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"521\",\"campaign_id\":\"2287\",\"campaign_title\":\"GTM - \u0130ZM\u0130R - BANKA\",\"campaign_type\":\"job_application\",\"job_title\":\"M\u00fc\u015fteri Temsilcisi - \u0130zmir\",\"street\":null,\"address\":null,\"city\":\"\u0130zmir\",\"state\":\"\u0130zmir\",\"postal_code\":null,\"region\":\"\u0130zmir\",\"country\":\"T\u00fcrkiye\",\"short_description\":\"Join Concentrix Today!\",\"long_description\":\"<p>Concentrix Hakk\u0131nda,&nbsp;<\/p>\\n<p>Merkezi Amerikada bulunan global bir &ccedil;a\u011fr\u0131 merkezidir. D&uuml;nyada, 70 &uuml;lkede 450 binden fazla &ccedil;al\u0131\u015fan\u0131yla hizmet veren Concentrix, T&uuml;rkiye&rsquo;de ba\u015fta \u0130stanbul, \u0130zmir, Ankara, Van olmak &uuml;zere toplam 7 \u015fehirde, 17 bini a\u015fk\u0131n &ccedil;al\u0131\u015fan ile m&uuml;\u015fteri hizmet y&ouml;netimi ve deneyiminde fark yaratmaya devam etmektedir.&rsquo;&rsquo;<\/p>\\n<p><strong>GENEL N\u0130TEL\u0130KLER;<\/strong><\/p>\\n<ul>\\n<li>Vardiyal\u0131 sistemde \u015firket ortam\u0131nda &ccedil;al\u0131\u015fabilecek,<\/li>\\n<li>En az Lise mezunu,<\/li>\\n<li>\u0130yi derece MS Office programlar\u0131n\u0131 kullanabilen,<\/li>\\n<li>\u0130leti\u015fim becerileri geli\u015fmi\u015f, diksiyonu d&uuml;zg&uuml;n,<\/li>\\n<li>\u0130kna kabiliyeti y&uuml;ksek,<\/li>\\n<li>&Ccedil;&ouml;z&uuml;m odakl\u0131, Tak\u0131m &ccedil;al\u0131\u015fmas\u0131na yatk\u0131n,<\/li>\\n<li>Dinamik, yo\u011fun tempoya ayak uydurabilecek,<\/li>\\n<li>Erkek adaylar i&ccedil;in askerli\u011fini tamamlam\u0131\u015f ya da en az 2 y\u0131l tecilli<\/li>\\n<\/ul>\\n<p><strong>\u0130\u015e TANIMI&nbsp;<\/strong> &nbsp; &nbsp;<\/p>\\n<p>&nbsp;&nbsp;&nbsp;&nbsp; Hizmet sekt&ouml;r&uuml;nde faaliyet g&ouml;steren operasyonlar\u0131m\u0131zda, hedef odakl\u0131, kaliteli hizmet ve m&uuml;\u015fteri memnuniyeti anlay\u0131\u015f\u0131yla &ccedil;a\u011fr\u0131lar\u0131 yan\u0131tlayacak, ekip arkada\u015flar\u0131 ar\u0131yoruz.<\/p>\\n<p><span data-teams=\\\"true\\\">&nbsp;<\/span><\/p>\",\"ats_external_id\":\"TR-2287\",\"location\":\"\u0130zmir, \u0130zmir\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-20T02:59:13.072+03:00\",\"created_at\":\"2025-12-02T14:57:40.950+03:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-turkiye.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMjg3?\",\"apply_url\":\"https:\/\/concentrix-turkiye.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMjg3\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"wfh_flexible\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-turkiye\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":\"1\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"522\",\"campaign_id\":\"2286\",\"campaign_title\":\"GTM - VAN \",\"campaign_type\":\"job_application\",\"job_title\":\"M\u00fc\u015fteri Temsilcisi - VAN\",\"street\":null,\"address\":null,\"city\":\"Van\",\"state\":\"Van\",\"postal_code\":null,\"region\":\"VAN\",\"country\":\"T\u00fcrkiye\",\"short_description\":\"Join Concentrix Today!\",\"long_description\":\"<p>Concentrix Hakk\u0131nda,&nbsp;<\/p>\\n<p>Merkezi Amerikada bulunan global bir &ccedil;a\u011fr\u0131 merkezidir. D&uuml;nyada, 70 &uuml;lkede 450 binden fazla &ccedil;al\u0131\u015fan\u0131yla hizmet veren Concentrix, T&uuml;rkiye&rsquo;de ba\u015fta \u0130stanbul, \u0130zmir, Ankara, Van olmak &uuml;zere toplam 7 \u015fehirde, 17 bini a\u015fk\u0131n &ccedil;al\u0131\u015fan ile m&uuml;\u015fteri hizmet y&ouml;netimi ve deneyiminde fark yaratmaya devam etmektedir.&rsquo;&rsquo;<\/p>\\n<p><strong>GENEL N\u0130TEL\u0130KLER;<\/strong><\/p>\\n<ul>\\n<li>Vardiyal\u0131 sistemde \u015firket ortam\u0131nda &ccedil;al\u0131\u015fabilecek,<\/li>\\n<li>En az Lise mezunu,<\/li>\\n<li>\u0130yi derece MS Office programlar\u0131n\u0131 kullanabilen,<\/li>\\n<li>\u0130leti\u015fim becerileri geli\u015fmi\u015f, diksiyonu d&uuml;zg&uuml;n,<\/li>\\n<li>\u0130kna kabiliyeti y&uuml;ksek,<\/li>\\n<li>&Ccedil;&ouml;z&uuml;m odakl\u0131, Tak\u0131m &ccedil;al\u0131\u015fmas\u0131na yatk\u0131n,<\/li>\\n<li>Dinamik, yo\u011fun tempoya ayak uydurabilecek,<\/li>\\n<li>Erkek adaylar i&ccedil;in askerli\u011fini tamamlam\u0131\u015f ya da en az 2 y\u0131l tecilli<\/li>\\n<\/ul>\\n<p><strong>\u0130\u015e TANIMI&nbsp;<\/strong> &nbsp; &nbsp;<\/p>\\n<p>&nbsp;&nbsp;&nbsp;&nbsp; Hizmet sekt&ouml;r&uuml;nde faaliyet g&ouml;steren operasyonlar\u0131m\u0131zda, hedef odakl\u0131, kaliteli hizmet ve m&uuml;\u015fteri memnuniyeti anlay\u0131\u015f\u0131yla &ccedil;a\u011fr\u0131lar\u0131 yan\u0131tlayacak, ekip arkada\u015flar\u0131 ar\u0131yoruz.<\/p>\\n<p><span data-teams=\\\"true\\\">&nbsp;<\/span><\/p>\",\"ats_external_id\":\"TR-2286\",\"location\":\"Van, VAN\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-18T02:59:13.537+03:00\",\"created_at\":\"2025-12-02T14:57:31.894+03:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-turkiye.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMjg2?\",\"apply_url\":\"https:\/\/concentrix-turkiye.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMjg2\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"tr\",\"remote_type\":\"wfh_flexible\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-turkiye\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"1\",\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":\"0\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"523\",\"campaign_id\":\"2285\",\"campaign_title\":\"GTM - TEKNOF\u0130X\",\"campaign_type\":\"job_application\",\"job_title\":\"M\u00fc\u015fteri Temsilcisi - Teknofix\",\"street\":null,\"address\":null,\"city\":\"Bayrakl\u0131\",\"state\":\"\u0130zmir\",\"postal_code\":\"35535\",\"region\":\"\u0130zmir\",\"country\":\"T\u00fcrkiye\",\"short_description\":\"Join Concentrix Today!\",\"long_description\":\"<p class=\\\"x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_MsoNormal\\\">Concentrix Hakk\u0131nda,<\/p>\\n<p class=\\\"x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_MsoNormal\\\">Sekt&ouml;r&uuml;n&uuml;n lider markalar\u0131ndan Concentrix, Merkezi Amerikada bulunan global bir &ccedil;a\u011fr\u0131 merkezidir. D&uuml;nyada, 70 &uuml;lkede 450 binden fazla &ccedil;al\u0131\u015fan\u0131yla hizmet veren Concentrix, T&uuml;rkiye&rsquo;de ba\u015fta \u0130stanbul, \u0130zmir, Ankara, Van olmak &uuml;zere toplam 7 \u015fehirde, 17 bini a\u015fk\u0131n &ccedil;al\u0131\u015fan ile m&uuml;\u015fteri hizmet y&ouml;netimi ve deneyiminde fark yaratmaya devam etmektedir.&rsquo;&rsquo;<\/p>\\n<p class=\\\"x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_MsoNormal\\\">GENEL N\u0130TEL\u0130KLER<\/p>\\n<ul type=\\\"disc\\\">\\n<li class=\\\"x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_MsoListParagraph\\\">Teknik Lise ve\/veya tercihen Meslek Y&uuml;ksek Okulu mezunu,<\/li>\\n<li class=\\\"x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_MsoListParagraph\\\">Telekom&uuml;nikasyon sekt&ouml;r&uuml;nde tecr&uuml;beli veya kariyer plan\u0131 olan,<\/li>\\n<li class=\\\"x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_MsoListParagraph\\\">Kendisi i&ccedil;in belirlenen b&ouml;lgelerde bulunan ev ve i\u015f yerlerinde Fiber Modem kurulum veya ar\u0131zalar\u0131na bakacak,<\/li>\\n<li class=\\\"x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_MsoListParagraph\\\">Kendini bu alanda geli\u015ftirmek isteyen,<\/li>\\n<li class=\\\"x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_MsoListParagraph\\\">Geli\u015fmi\u015f network ekipmanlar\u0131 (router, switch, IPT vb.) konular\u0131nda kendisini geli\u015ftirebilecek,<\/li>\\n<li class=\\\"x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_MsoListParagraph\\\">Tercihen daha &ouml;nce Fiber kurulumu yapm\u0131\u015f<\/li>\\n<li class=\\\"x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_MsoListParagraph\\\">Tercihen bina i&ccedil;i kablo &ccedil;ekimi ve sonland\u0131rmas\u0131 konular\u0131nda deneyimli,<\/li>\\n<li class=\\\"x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_MsoListParagraph\\\">Gerekli hallerde ankastreden daire i&ccedil;ine kablo &ccedil;ekebilecek,<\/li>\\n<li class=\\\"x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_MsoListParagraph\\\">Tercihen telefon santralleri hakk\u0131nda bilgi ve deneyim sahibi,<\/li>\\n<li class=\\\"x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_MsoListParagraph\\\">Teknolojiye merakl\u0131, geli\u015fime a&ccedil;\u0131k, &ouml;\u011frenmeyi ve ara\u015ft\u0131rmay\u0131 al\u0131\u015fkanl\u0131k haline getirmi\u015f,<\/li>\\n<li class=\\\"x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_MsoListParagraph\\\">M&uuml;\u015fteri memnuniyetini temel ilke olarak benimsemi\u015f,<\/li>\\n<li class=\\\"x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_MsoListParagraph\\\">D\u0131\u015f g&ouml;r&uuml;n&uuml;m&uuml;ne ve ki\u015fisel bak\u0131m\u0131na &ouml;zen g&ouml;steren,<\/li>\\n<li class=\\\"x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_MsoListParagraph\\\">Diksiyonu d&uuml;zg&uuml;n,<\/li>\\n<li class=\\\"x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_MsoListParagraph\\\">Gerekli malzeme ve cihazlar\u0131 tan\u0131yan,<\/li>\\n<li class=\\\"x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_MsoListParagraph\\\">\u0130\u015fine sayg\u0131 g&ouml;steren ve kendi i\u015f plan\u0131n\u0131 yapabilecek sorumlulu\u011fa sahibi,<\/li>\\n<li class=\\\"x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_MsoListParagraph\\\">B s\u0131n\u0131f\u0131 ehliyeti olan ve aktif olarak ara&ccedil; kullanabilen ekip arkada\u015flar\u0131 ar\u0131yoruz.<\/li>\\n<\/ul>\\n<p class=\\\"x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_MsoNormal\\\">&nbsp;<\/p>\\n<p class=\\\"x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_MsoNormal\\\">\u0130\u015e TANIMI:<\/p>\\n<p class=\\\"x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_x_MsoNormal\\\">M&uuml;\u015fterilerden gelen talepler do\u011frultusunda m&uuml;\u015fterilerimizin evlerine giderek kurulum yada ar\u0131za giderimi ger&ccedil;ekle\u015ftirecek tak\u0131m arkada\u015flar\u0131 ar\u0131yoruz.<\/p>\",\"ats_external_id\":\"TR-2285\",\"location\":\"Bayrakl\u0131, \u0130zmir\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-15T02:59:12.269+03:00\",\"created_at\":\"2025-12-02T14:37:49.736+03:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-turkiye.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMjg1?\",\"apply_url\":\"https:\/\/concentrix-turkiye.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMjg1\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":\"temporarily_remote\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-turkiye\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"1\",\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":\"0\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"1471\",\"campaign_id\":\"13\",\"campaign_title\":\"R1669982 Content Moderation Advisor - Riyadh (Evergreen) (Open)\",\"campaign_type\":\"job_application\",\"job_title\":\"Content Moderation Advisor - Riyadh\",\"street\":\"SAU Riyadh Sulaiman Al Hamdan Street, Sulaimaniya, Riyadh 11551, POBox 42589,\",\"address\":\"SAU Riyadh Sulaiman Al Hamdan Street, Sulaimaniya, Riyadh 11551, POBox 42589,\",\"city\":\"Riyadh\",\"state\":\"Riyadh\",\"postal_code\":\"11551\",\"region\":\"Riyadh\",\"country\":\"Saudi Arabia\",\"short_description\":\"\u0627\u0644\u0645\u0633\u0645\u0649 \u0627\u0644\u0648\u0638\u064a\u0641\u064a:\\n\u0645\u0633\u062a\u0634\u0627\u0631 \u0645\u0631\u0627\u0642\u0628\u0629 \u0627\u0644\u0645\u062d\u062a\u0648\u0649\\n\\n\u0646\u0628\u0630\u0629 \u0639\u0646 \u0627\u0644\u0648\u0638\u064a\u0641\u0629:\\n\u064a\u064f\u0639\u062a\u0628\u0631 \u0645\u0648\u0638\u0641 \u0645\u0631\u0627\u0642\u0628\u0629 \u0627\u0644\u0645\u062d\u062a\u0648\u0649 \u0645\u0633\u0624\u0648\u0644\u0627\u064b \u0628\u0634\u0643\u0644 \u0623\u0633\u0627\u0633\u064a \u0639\u0646 \u0636\u0645\u0627\u0646 \u0648\u0636\u0639 \u0627\u0644\u0645\u062d\u062a\u0648\u0649 \u0641\u064a \u0627\u0644\u0641\u0626\u0629 \u0627\u0644\u0645\u0646\u0627\u0633\u0628\u0629 \u0648\u0627\u0644\u062a\u0623\u0643\u062f \u0645\u0646\",\"long_description\":\"<h3><b>\u062e\u0644\u0648\u0651\u0647 \u0645\u0646 \u0623\u064a \u0645\u0648\u0627\u062f \u063a\u064a\u0631 \u0642\u0627\u0646\u0648\u0646\u064a\u0629<\/b>\u060c \u0648\u0630\u0644\u0643 \u0628\u0645\u0627 \u064a\u062a\u0645\u0627\u0634\u0649 \u0645\u0639 <b>\u0645\u062a\u0637\u0644\u0628\u0627\u062a \u0627\u0644\u0639\u0645\u064a\u0644 \u0648\u0627\u0633\u062a\u0631\u0627\u062a\u064a\u062c\u064a\u0627\u062a \u0634\u0631\u0643\u0629 Concentrix<\/b>.<\/h3><h3><b>\u0645\u0627 \u0627\u0644\u0645\u0637\u0644\u0648\u0628 \u0645\u0646\u0643\u061f<\/b><\/h3><ul><li><p>\u062a\u0642\u064a\u064a\u0645 \u0627\u0644\u0645\u062d\u062a\u0648\u0649 \u0627\u0644\u0645\u0646\u0634\u0648\u0631 \u0639\u0628\u0631 \u0627\u0644\u0625\u0646\u062a\u0631\u0646\u062a \u0628\u0645\u0627 \u064a\u062a\u0648\u0627\u0641\u0642 \u0645\u0639 \u0627\u0644\u0633\u064a\u0627\u0633\u0627\u062a \u0648\u0627\u0644\u0625\u062c\u0631\u0627\u0621\u0627\u062a \u0627\u0644\u0645\u0639\u0645\u0648\u0644 \u0628\u0647\u0627.<\/p><\/li><li><p>\u0645\u0631\u0627\u062c\u0639\u0629 \u0627\u0644\u062d\u0633\u0627\u0628\u0627\u062a \u0627\u0644\u062a\u064a \u062a\u0645 \u0627\u0644\u0625\u0628\u0644\u0627\u063a \u0639\u0646\u0647\u0627 \u0644\u0627\u062d\u062a\u0648\u0627\u0626\u0647\u0627 \u0639\u0644\u0649 \u0645\u062d\u062a\u0648\u0649 \u062d\u0633\u0627\u0633\u060c \u0648\u0627\u0644\u062a\u0623\u0643\u062f \u0645\u0646 \u0639\u062f\u0645 \u0648\u062c\u0648\u062f \u0623\u064a \u0627\u0646\u062a\u0647\u0627\u0643\u0627\u062a \u0644\u0644\u0633\u064a\u0627\u0633\u0627\u062a.<\/p><\/li><li><p>\u0627\u0633\u062a\u0639\u0631\u0627\u0636 \u0627\u0644\u0635\u0648\u0631 \u0648\u0645\u0642\u0627\u0637\u0639 \u0627\u0644\u0641\u064a\u062f\u064a\u0648 \u0648\u0627\u0644\u062d\u0633\u0627\u0628\u0627\u062a \u0648\u0627\u0644\u0645\u062d\u062a\u0648\u0649 \u0627\u0644\u0646\u0635\u064a \u0648\u0641\u0642\u064b\u0627 \u0644\u0644\u0633\u064a\u0627\u0633\u0627\u062a \u0648\u0627\u0644\u0625\u0631\u0634\u0627\u062f\u0627\u062a \u0648\u0627\u0644\u0627\u0634\u062a\u0631\u0627\u0637\u0627\u062a \u0627\u0644\u062a\u0646\u0638\u064a\u0645\u064a\u0629\u060c \u0645\u0639 \u0627\u0644\u062a\u0639\u0627\u0645\u0644 \u0627\u0644\u064a\u0648\u0645\u064a \u0645\u0639 \u0645\u062d\u062a\u0648\u0649 \u062d\u0633\u0627\u0633 \u0623\u0648 \u0635\u0631\u064a\u062d.<\/p><\/li><li><p>\u062a\u0635\u0639\u064a\u062f \u0623\u064a \u0627\u0646\u062a\u0647\u0627\u0643\u0627\u062a \u0644\u0633\u064a\u0627\u0633\u0627\u062a \u0627\u0644\u0639\u0645\u064a\u0644 \u0628\u0627\u0633\u062a\u062e\u062f\u0627\u0645 \u0627\u0644\u0623\u062f\u0648\u0627\u062a \u0627\u0644\u062f\u0627\u062e\u0644\u064a\u0629 \u0639\u0646\u062f \u0627\u0644\u062d\u0627\u062c\u0629.<\/p><\/li><li><p>\u0627\u0644\u062d\u0641\u0627\u0638 \u0639\u0644\u0649 \u0645\u0633\u062a\u0648\u0649 \u0639\u0627\u0644\u064d \u0645\u0646 \u0627\u0644\u062c\u0648\u062f\u0629 \u0641\u064a \u0643\u0644 \u062d\u0627\u0644\u0629 \u064a\u062a\u0645 \u0627\u0644\u062a\u0639\u0627\u0645\u0644 \u0645\u0639\u0647\u0627.<\/p><\/li><li><p>\u062a\u062d\u0642\u064a\u0642 \u0645\u0624\u0634\u0631\u0627\u062a \u0627\u0644\u0623\u062f\u0627\u0621 \u0627\u0644\u0634\u0647\u0631\u064a\u0629 (KPIs) \u0628\u0645\u0627 \u0641\u064a \u0630\u0644\u0643 \u0627\u0644\u0625\u0646\u062a\u0627\u062c\u064a\u0629 \u0636\u0645\u0646 \u0633\u064a\u0631 \u0627\u0644\u0639\u0645\u0644 \u0627\u0644\u064a\u0648\u0645\u064a.<\/p><\/li><\/ul><h3><b>\u0645\u0627 \u0627\u0644\u0645\u0624\u0647\u0644\u0627\u062a \u0627\u0644\u0645\u0637\u0644\u0648\u0628\u0629\u061f<\/b><\/h3><ul><li><p>\u0645\u0646 0 \u0625\u0644\u0649 2 \u0633\u0646\u0629 \u062e\u0628\u0631\u0629 \u0641\u064a \u0645\u062c\u0627\u0644 \u0630\u064a \u0635\u0644\u0629.<\/p><\/li><li><p>\u062f\u0631\u062c\u0629 \u0627\u0644\u0628\u0643\u0627\u0644\u0648\u0631\u064a\u0648\u0633 \u0627\u0648 \u062f\u0628\u0644\u0648\u0645 \u0627\u0646 \u0648\u062c\u062f \u0641\u064a \u0623\u064a \u062a\u062e\u0635\u0635 \u0645\u0646\u0627\u0633\u0628.<\/p><\/li><li><p>\u0645\u0633\u062a\u0648\u0649 \u0644\u063a\u0629 \u0625\u0646\u062c\u0644\u064a\u0632\u064a\u0629 \u0645\u0646 \u0623\u0633\u0627\u0633\u064a \u0625\u0644\u0649 \u0645\u062a\u0648\u0633\u0637.<\/p><\/li><li><p>\u0645\u0639\u0631\u0641\u0629 \u0623\u0633\u0627\u0633\u064a\u0629 \u0628\u0628\u0631\u0627\u0645\u062c <b>Microsoft Office<\/b>.<\/p><\/li><\/ul><h3><b>\u0638\u0631\u0648\u0641 \u0627\u0644\u0639\u0645\u0644:<\/b><\/h3><ul><li><p>\u0627\u0644\u0639\u0645\u0644 \u0645\u0646 \u0627\u0644\u0645\u0643\u062a\u0628.<\/p><\/li><li><p><b>\u0646\u0638\u0627\u0645 \u0627\u0644\u0645\u0646\u0627\u0648\u0628\u0627\u062a<\/b> \u064a\u0634\u0645\u0644 \u0639\u0637\u0644\u0627\u062a \u0646\u0647\u0627\u064a\u0629 \u0627\u0644\u0623\u0633\u0628\u0648\u0639 \u0648\u0627\u0644\u0639\u0637\u0644 \u0627\u0644\u0631\u0633\u0645\u064a\u0629.<\/p><\/li><li><p><\/p><\/li><\/ul><h3><b>\u0644\u0645\u0627\u0630\u0627 Concentrix\u061f<\/b><\/h3><ul><li><p>\u0646\u0633\u062a\u0645\u0631 \u0641\u064a \u0627\u0644\u0627\u0633\u062a\u062b\u0645\u0627\u0631 \u0628\u062b\u0642\u0627\u0641\u062a\u0646\u0627 \u0645\u0639 \u0627\u0644\u062a\u0631\u0643\u064a\u0632 \u0639\u0644\u0649 \u0645\u0648\u0638\u0641\u064a\u0646\u0627\u060c \u0645\u0646 \u062e\u0644\u0627\u0644 <b>\u0631\u0648\u0627\u062a\u0628 \u062a\u0646\u0627\u0641\u0633\u064a\u0629<\/b> \u0648\u0645\u0632\u0627\u064a\u0627 \u0625\u0636\u0627\u0641\u064a\u0629 \u062d\u0633\u0628 \u0627\u0644\u062f\u0648\u0631\u060c \u0625\u0644\u0649 \u062c\u0627\u0646\u0628 <b>\u062a\u062f\u0631\u064a\u0628 \u0645\u062f\u0641\u0648\u0639 \u0627\u0644\u0623\u062c\u0631\u060c \u0648\u062a\u0648\u062c\u064a\u0647 \u0645\u0647\u0646\u064a\u060c \u0648\u062e\u0635\u0648\u0645\u0627\u062a \u0648\u0639\u0631\u0648\u0636 \u0644\u062f\u0649 \u0634\u0631\u0643\u0627\u0626\u0646\u0627<\/b>.<\/p><\/li><li><p>\u0646\u0628\u0646\u064a \u0628\u064a\u0626\u0629 \u0639\u0645\u0644 \u062d\u0642\u064a\u0642\u064a\u0629 \u062a\u062a\u064a\u062d \u0644\u0644\u062c\u0645\u064a\u0639 \u0627\u0644\u062a\u0637\u0648\u0631 \u0628\u0627\u0644\u0648\u062a\u064a\u0631\u0629 \u0627\u0644\u062a\u064a \u062a\u0646\u0627\u0633\u0628\u0647\u0645.<\/p><\/li><li><p>\u0646\u0647\u062f\u0641 \u0625\u0644\u0649 \u062a\u0645\u0643\u064a\u0646 \u0623\u0641\u0631\u0627\u062f \u0641\u0631\u064a\u0642\u0646\u0627 \u0644\u064a\u0642\u062f\u0645\u0648\u0627 \u0623\u0641\u0636\u0644 \u0645\u0627 \u0644\u062f\u064a\u0647\u0645 \u0641\u064a <b>\u0628\u064a\u0626\u0629 \u0639\u0645\u0644 \u0645\u0631\u0646\u0629 \u0648\u0645\u062d\u0641\u0632\u0629<\/b>.<\/p><\/li><li><p>\u0646\u062a\u0639\u0644\u0645 \u0628\u0627\u0633\u062a\u0645\u0631\u0627\u0631 \u0645\u0646 \u0628\u0639\u0636\u0646\u0627 \u0627\u0644\u0628\u0639\u0636 \u0644\u062a\u0642\u062f\u064a\u0645 \u0642\u064a\u0645\u0629 \u0623\u0643\u0628\u0631 \u0644\u0645\u0648\u0638\u0641\u064a\u0646\u0627.<\/p><\/li><\/ul><p>\u0625\u0630\u0627 \u0643\u0646\u062a \u062a\u0631\u0649 \u0641\u064a \u0646\u0641\u0633\u0643 \u0627\u0644\u0643\u0641\u0627\u0621\u0629 \u0648\u0627\u0644\u0627\u0646\u0636\u0645\u0627\u0645 \u0625\u0644\u0649 \u0641\u0631\u064a\u0642\u0646\u0627 \u0627\u0644\u0631\u0627\u0626\u0639 \u0644\u0628\u0646\u0627\u0621 \u062a\u062c\u0631\u0628\u0629 \u0639\u0645\u0644\u0627\u0621 \u0645\u0645\u064a\u0632\u0629\u060c <b>\u0627\u0646\u0636\u0645 \u0625\u0644\u064a\u0646\u0627 \u0627\u0644\u0622\u0646 \u0648\u0642\u062f\u0651\u0645 \u0637\u0644\u0628\u0643! \u2705<\/b><\/p>\",\"ats_external_id\":\"R1669982\",\"location\":\"Riyadh, Riyadh\",\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":\"monthly\",\"salary_currency\":\"JOD\",\"updated_at\":\"2026-10-21T03:59:18.293+04:00\",\"created_at\":\"2025-12-01T21:11:58.603+04:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-met2.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMw?\",\"apply_url\":\"https:\/\/concentrix-met2.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMw\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-met2\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"1\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":\"0\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"1472\",\"campaign_id\":\"12\",\"campaign_title\":\"R1591864 Customer Service Advisor (Arabic\/English) Saudi Arabia- Riyadh (Evergreen) (Open)\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Representative\",\"street\":\"SAU Riyadh Sulaiman Al Hamdan Street, Sulaimaniya, Riyadh 11551, POBox 42589,\",\"address\":\"SAU Riyadh Sulaiman Al Hamdan Street, Sulaimaniya, Riyadh 11551, POBox 42589,\",\"city\":\"Riyadh\",\"state\":\"Riyadh\",\"postal_code\":\"11551\",\"region\":\"Riyadh\",\"country\":\"Saudi Arabia\",\"short_description\":\"The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<p>Advisor I<\/p><p>\u0645\u0633\u062a\u0634\u0627\u0631 \u062e\u062f\u0645\u0629 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 - \u0627\u0644\u0623\u0648\u0644<\/p><p><\/p><p>---<\/p><p><b>\u0646\u0628\u0630\u0629 \u0639\u0646 \u0627\u0644\u0648\u0638\u064a\u0641\u0629<\/b><\/p><p>\u0645\u0633\u062a\u0634\u0627\u0631 \u062e\u062f\u0645\u0629 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u2013 \u0627\u0644\u0623\u0648\u0644 \u064a\u062a\u0648\u0627\u0635\u0644 \u0645\u0639 \u0627\u0644\u0639\u0645\u0644\u0627\u0621 \u0639\u0628\u0631 \u0627\u0644\u0645\u0643\u0627\u0644\u0645\u0627\u062a \u0627\u0644\u0648\u0627\u0631\u062f\u0629\u060c \u0648\u0627\u0644\u0645\u0643\u0627\u0644\u0645\u0627\u062a \u0627\u0644\u0635\u0627\u062f\u0631\u0629\u060c \u0623\u0648 \u0645\u0646 \u062e\u0644\u0627\u0644 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\u0628\u0644\u0628\u0627\u0642\u0629\u060c \u0648\u0627\u0644\u0627\u0639\u062a\u0645\u0627\u062f \u0639\u0644\u0649 \u0645\u0647\u0627\u0631\u0627\u062a \u0627\u0644\u062d\u0627\u0633\u0648\u0628 \u0627\u0644\u0641\u0639\u0627\u0644\u0629\u060c \u0648\u0627\u0644\u0642\u062f\u0631\u0629 \u0639\u0644\u0649 \u062a\u0648\u062b\u064a\u0642 \u0627\u0644\u0645\u0639\u0644\u0648\u0645\u0627\u062a \u0628\u062f\u0642\u0629. \u064a\u062c\u062f\u0631 \u0628\u0627\u0644\u0645\u062a\u0642\u062f\u0645 \u0644\u0644\u0639\u0645\u0644 \u0623\u0646 \u064a\u0643\u0648\u0646 \u0644\u062f\u064a\u0647 \u062e\u0628\u0631\u0629 \u0645\u0646 \u062b\u0644\u0627\u062b\u0629 \u0625\u0644\u0649 \u0633\u062a\u0629 \u0623\u0634\u0647\u0631 \u0645\u0639 \u0645\u0647\u0627\u0631\u0627\u062a \u062a\u0648\u0627\u0635\u0644 \u0642\u0648\u064a\u0629 \u0648\u062a\u062d\u0645\u0644 \u0627\u0644\u0639\u0645\u0644 \u0636\u0645\u0646 \u0628\u064a\u0626\u0629 \u0633\u0631\u064a\u0639\u0629 \u0627\u0644\u062a\u063a\u064a\u0631.<\/p><p>*\u0644\u0645\u0632\u064a\u062f \u0645\u0646 \u0627\u0644\u062a\u0641\u0627\u0635\u064a\u0644\u060c \u064a\u064f\u0631\u062c\u0649 \u0645\u0631\u0627\u062c\u0639\u0629 \u0627\u0644\u0646\u0635 \u0628\u0627\u0644\u0644\u063a\u0629 \u0627\u0644\u0625\u0646\u062c\u0644\u064a\u0632\u064a\u0629.<\/p>\",\"ats_external_id\":\"R1591864\",\"location\":\"Riyadh, Riyadh\",\"job_type\":\"\",\"salary\":null,\"salary_type\":\"monthly\",\"salary_currency\":\"JOD\",\"updated_at\":\"2026-10-21T03:59:18.284+04:00\",\"created_at\":\"2025-12-01T21:10:57.160+04:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-met2.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMg?\",\"apply_url\":\"https:\/\/concentrix-met2.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMg\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-met2\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"1\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":\"0\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"1473\",\"campaign_id\":\"8\",\"campaign_title\":\"R1503807 Customer Service Representative (Bilingual: Turkish\/English) - Amman (Evergreen) (Open)\",\"campaign_type\":\"job_application\",\"job_title\":\" Customer Service Representative (Bilingual: Turkish\/English) - Amman\",\"street\":\"JOR Amman - Suliman Al Nabulsi St, Abdali Mall Building, Abdali Boulevard, Amman, Jordan\",\"address\":\"JOR Amman - Suliman Al Nabulsi St, Abdali Mall Building, Abdali Boulevard, Amman, Jordan\",\"city\":\"Amman\",\"state\":\"\",\"postal_code\":\"11190\",\"region\":\"Amman\",\"country\":\"Jordan\",\"short_description\":\"The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0<\/h2><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0<\/h2><ul><li>Bachelor&#39;s degree or diploma in any related field<\/li><li>Three to six months of relevant experience preferred<\/li><li>P<span>roficient or bilingual in Turkish and English \u00a0<\/span><\/li><li>Strong computer navigation skills and PC Knowledge, Courteous with strong customer service orientation<\/li><li>Ability to effectively communicate, both written and verbally<\/li><li>Dependable with strong attention to detail<\/li><li>Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly<\/li><li>Tolerance for repetitive work in a fast-paced, high production work environment<\/li><li>Ability to work as a team member, as well as independently<\/li><li>Demonstrate patience in all customer contact situations, including maintaining a pleasant and professional tone and manner<\/li><li>Ability to rotate shifts, as needed<\/li><li>Based on location and\/or program, additional experience\/skills may be required<\/li><\/ul><p>\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0<\/h2><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge.\u00a0 Works with close supervision and clearly defined procedures.\u00a0 Starting to demonstrate familiarity with client terminology, operating standards and procedures.\u00a0 Starter without sustained metric performance levels.<\/p><p><\/p><p><\/p><h2><b>Disclaimer\u00a0\u00a0 <\/b><\/h2><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p><p><\/p><p>Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.<\/p><p><\/p>\",\"ats_external_id\":\"R1503807\",\"location\":\"Amman, Amman\",\"job_type\":\"\",\"salary\":\"400\",\"salary_type\":\"monthly\",\"salary_currency\":\"JOD\",\"updated_at\":\"2026-10-20T03:59:19.609+04:00\",\"created_at\":\"2025-12-01T20:56:53.613+04:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-met2.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC84?\",\"apply_url\":\"https:\/\/concentrix-met2.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC84\/apply?\",\"head_count\":\"300\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-met2\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":\"0\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"1474\",\"campaign_id\":\"6\",\"campaign_title\":\"R1502019 Content Moderation Advisor - 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Ent\u00e3o essa oportunidade \u00e9 para voc\u00ea! &#x1f64c;<\/p><p>Se voc\u00ea \u00e9 comunicativo, persuasivo e gosta de transformar desafios em oportunidades, venha fazer parte da nossa equipe como <b>Especialista de Atendimento a Clientes | Suporte<\/b>. 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Riyadh\",\"street\":\"SAU Riyadh Sulaiman Al Hamdan Street, Sulaimaniya, Riyadh 11551, POBox 42589,\",\"address\":\"SAU Riyadh Sulaiman Al Hamdan Street, Sulaimaniya, Riyadh 11551, POBox 42589,\",\"city\":\"Riyadh\",\"state\":\"Riyadh\",\"postal_code\":\"11551\",\"region\":null,\"country\":\"Saudi Arabia\",\"short_description\":\"The Trainer I is responsible for delivering client focused training to address the new hire, product update and recursive training requirement of Concentrix in support of client programs to ensure superior workforce preparation with best in class service and delivery.  This position requires attaining and maintaining certification in the Trainer Certification Program (101\/102), provides mentoring to Program Ready Trainers, curriculum review and modification as needed, and evaluation of training programs using various feedback methods.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/h2><ul><li>Responsible for day-to-day functional direction of agents within the program training classroom environment, including student progress monitoring for the duration of training, providing coaching and developmental feedback and readiness recommendations\u00a0\u00a0\u00a0 \u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/li><li>Utilize effective presentation and facilitation skills including creative training techniques and adult\/accelerated learning techniques using a variety of training delivery modalities in a classroom environment\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/li><li>Prepare and present training materials through classroom learning, hands on demonstrations, and supporting activities\u00a0\u00a0\u00a0\u00a0\u00a0<\/li><li>Accountable for achieving individual training performance metrics\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/li><li>Support and partner with Operations to transition of agents from training to production environment, ensuring competency levels meet business needs (where required)\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/li><li>Maintain relevant product knowledge for each account by taking calls, attending client and cross functional meetings (as needed), and side by side observations\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/li><li>Ensure effective, consistent communication with managers, peers, and other resource groups, including day-to-day informal interaction with clients<\/li><li>May support Instructional Design team in designing and developing training materials for various instructional delivery methods including; computer-based training, interactive, classroom training, and written job aids<\/li><li>Measure the effectiveness of training programs using various feedback methods \u2013 focus groups, interviews, and surveys that will lead to enhancement of training resources and programs based on results of evaluation\u00a0<\/li><li>Recommend curriculum modifications to Training Manager\/Supervisor on the basis of internal customer feedback and\/or Training Needs Analysis\u00a0<\/li><li>Participate and contribute to continuous learning culture by maintaining engagement on change management, product and services releases, policies, processes, and procedures\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/li><\/ul><p>\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/h2><ul><li>Bachelor&#39;s Degree in related field from a four-year college or university with two to four years of relevant experience preferred\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/li><li>Proven experience in training methodologies, and soft skills (communication skills, critical thinking, time management, team building, etc.)\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/li><li>Strong communication skills, both written and verbal\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/li><li>Proficient in\u00a0 Microsoft Office\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 \u00a0\u00a0<\/li><li>Demonstrated ability to multi-task, prioritize, and meet timelines on deliverable<\/li><li>Self-starter, sense of urgency, and works well under pressure\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/li><li>Strong attention to detail\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/li><li>Sense of professionalism and ability to develop good relationships\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/li><\/ul><p>\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/p><h2>Career Framework Role\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/h2><p>Requires knowledge and experience in own discipline; 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(English - B2 SVAR)<\/li><\/ul><p><\/p><p><b>Internal Career Path Policies<\/b><\/p><ul><li><b>The game-changers must have the approval of his or her immediate supervisor to apply for the call.<\/b><\/li><li><b>Required tenure: 6 months.<\/b><\/li><li><b>Required performance: <\/b>KPIs or goals on target for the business unit to which they belong in the last <b>3-month period (not average).<\/b><\/li><li><b>Must not have active disciplinary actions.<\/b><\/li><li><b>The game-changer may participate in only one process at a time.<\/b><\/li><li><b>Comply with the learning paths of the Corporate University. Link Aspiring to Be - Sr. Quality Evaluator: <\/b> <a href=\\\"https:\/\/cnxu.sumtotal.host\/rcore\/c\/pillarRedirect?relyingParty&#61;LM&amp;url&#61;app%2fmanagement%2fLMS_ActDetails.aspx%3fActivityId%3d257506%26UserMode%3d0\\\" target=\\\"_blank\\\">Activity Details - SumTotal<\/a><\/li><li><b>Must remain at least 6 months in the position to which he\/she was recently promoted, <\/b>to be able to apply for another call.<\/li><li>If you were evaluated by the PC psychologist for a vacancy and you were not selected, <b>you must wait at least 2 months to reapply for that same position from which you did not pass<\/b><\/li><li><b>The process is performed and\/or outside working hours, <\/b>which means that the game-changer should be available in his free time in case we require it.<\/li><li>Any other guidelines that may arise in the Career Path process due to the legislation of each location or client&#39;s guidelines will be recorded within the current procedure and platform.<\/li><\/ul>\",\"ats_external_id\":\"R1679210\",\"location\":\"Lima, Lima\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-12T20:28:53.286+08:00\",\"created_at\":\"2025-11-28T17:04:54.183+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMDQyMA?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PER-Lima---Av-Primavera-1013\/Sr-Quality-Evaluator--Call-Center-_R1679210\/apply\",\"head_count\":\"6\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Quality\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"FILLED\",\"wid\":\"232c295da09343aea44be6eb390d719f\",\"descriptor\":\"Filled\"},\"company\":{\"wid\":\"3111d2648c3d101ac0bb1994ba0d0000\",\"descriptor\":\"Concentrix BPO Consulting Peru S.A.C.\",\"reference_id\":\"WPE02\",\"organization_reference_id\":\"WPE02\"},\"language\":[],\"location\":{\"city\":\"Lima\",\"state\":\"Lima\",\"country\":{\"wid\":\"0eb156ca580c4db786a7894bdaa77450\",\"iso2\":\"PE\",\"iso3\":\"PER\",\"descriptor\":\"Peru\",\"iso_numeric\":\"604\"},\"postal_code\":\"15039\",\"primary_location\":{\"id\":\"PE-LIM-CHACA-01\",\"wid\":\"dbc9f0a81910101d479edcb1d5340000\",\"descriptor\":\"PER Lima - 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We offer market competitive salaries, bonus, equity, and benefits, in a friendly, casual work environment. We are changing the game for our staff and our clients.\",\"long_description\":\"<p><span>Concentrix is a global leader in customer experience solutions and technology, improving business performance for some of the world&#39;s best brands, including over 95 Global Fortune 500 clients and over 2000 clients worldwide. Our vision is to be the greatest customer engagement services company in the world, rich in diversity and talent - powered by creativity and technology.<\/span><\/p><p><\/p><p><b><i><span>This position will be remote\/WAH and can be performed anywhere in the United States of America.<\/span><\/i><\/b><\/p><p><b><span>Essential Functions\/Core Responsibilities<\/span><\/b><\/p><p>Overview:<\/p><p>The Enterprise Seller is a complex deal creator and shaper that aligns to the prospect\u2019s imperatives and solves business problems that span the full breadth of Concentrix tech-powered solutions and human-centered services. They lead and manage the opportunity from initial sales qualification to pursuit to close, utilizing enterprise solution selling, practice area expertise and the development of productive relationships with key buyers and decision-makers at new clients. 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This position ensures performance metrics are achieved by providing adequate coaching, motivation and accountability.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0<\/h2><ul><li>Responsible for the day-to-day supervision of a group of call center associates including work and attendance monitoring in accordance with organization policy and applicable legal requirements<\/li><li>Effectively coach direct reports on their performance on a regular basis to ensure performance metrics are achieved\u00a0 at a minimum weekly<\/li><li>Identify performance related issues, develop an action plan for improvement, implement corrective action, up to and including termination of employment<\/li><li>Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019) and financial expectations<\/li><li>Communicate expectations to employees and provide timely updates<\/li><li>Provide subject matter expertise in handling escalated customer calls as needed<\/li><li>Conduct Team Meetings to ensure expedient communication of relevant information and as an open forum for input. 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Typically does not spend more than 20% of time performing the work supervised. Handles escalated issues.\u00a0 Supervises non-exempt employees who generally perform either a single task or multiple, but closely related tasks.<\/p><p><\/p><h2>&lt;&lt; Philippines ONLY, Additional Description &gt;&gt;\u00a0<\/h2><ul><li>Manage the employment status of call center associates and participate in the transfer, promotions or regularization of call center associates, which is necessary before any such employee-movement is made<\/li><li>Exercises independent judgment and discretion in the performance of the said main function as a means to implement management policies<\/li><li>Exercises authority to manage the employment status of a group of employees (firing, promotion, regularization, etc.) including identifying and addressing misconduct, policy and process violations of call center associates<\/li><li>Stay current on internal work processes, management policies and procedures and ensures implementation of the same Implement \u00a0management policies<\/li><li>Support and manage the program together with other Team Leaders and Managers \u00a0<\/li><li>Providing input into selecting, training, developing, and completing performance appraisal of work group(s) in accordance with the organization\u2019s policies and applicable legal requirements<\/li><li>Manage team members on their performance on a regular basis, and write and deliver performance appraisal.\u00a0<\/li><li>The Team Leader\u2019s role is a managerial level position, a position reposed with trust and confidence.\u00a0<\/li><\/ul><h2><b>Disclaimer\u00a0\u00a0 <\/b><\/h2><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. 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Nous excellons dans l'am\u00e9lioration de l'exp\u00e9rience client et l'optimisation des processus m\u00e9tiers, en aidant les entreprises \u00e0 se transformer et \u00e0 atteindre l'excellence dans un environnement inclusif, collaboratif et innovant.\",\"long_description\":\"<p><\/p><p><b>Votre mission <\/b><\/p><p>En tant que formateur m\u00e9tier, vous assurez un r\u00f4le cl\u00e9 \u00e0 travers les missions suivantes\u00a0:<\/p><ul><li>Animation des formations initiales et continues<\/li><li>Pr\u00e9paration de la logistique (modules, documents \u00e0 remettre aux conseillers clients\u2026)<\/li><li>Evaluation de l&#39;assimilation des connaissances \u00e0 la fin de la formation m\u00e9tier\u00a0: passation des quizz, analyse des r\u00e9sultats\u2026<\/li><li>Accompagnement des nouvelles recrues sur le terrain\u00a0: d\u00e9brief \u00e0 chaud et \u00e0 froid<\/li><li>Formation des conseillers clients sur les nouveaut\u00e9s\/modifications process clients dans le cadre de la formation continue<\/li><li>Identification des besoins en formation et proposition des actions ad\u00e9quates<\/li><li>Contribution \u00e0 la mise \u00e0 jour des modules de formation<\/li><\/ul><p><\/p><p><b>Ce que nous vous offrons <\/b><\/p><p>Chez Concentrix, nous faisons de la valorisation et le bien-\u00eatre de nos talents une priorit\u00e9. Voici les avantages que nous vous offrons pour reconnaitre votre contribution\u00a0:<\/p><ul><li>Des possibilit\u00e9s d\u2019\u00e9volution, de mani\u00e8re \u00e9thique et \u00e9quitable<\/li><li>Des opportunit\u00e9s de d\u00e9veloppement professionnel<\/li><li>Une r\u00e9mun\u00e9ration attractive incluant une prime de performance p\u00e9riodique<\/li><li>Des avantages sociaux exceptionnels :<ul><li>Assurance sant\u00e9<\/li><li>Retraite compl\u00e9mentaire apr\u00e8s un an d\u2019anciennet\u00e9 dans l\u2019entreprise et souscription<\/li><li>Service de restauration \u00e0 des prix r\u00e9duits<\/li><li>Salle de sport avec coach d\u00e9di\u00e9 sur place. L\u2019acc\u00e8s y est gratuit (cet avantage est valable dans les sites disposant de salle de sport)<\/li><\/ul><\/li><\/ul><ul><li>Possibilit\u00e9 d\u2019inscription dans la cr\u00e8che d\u2019entreprise (valable dans les sites qui en disposent) ou de subvention cr\u00e8che<\/li><\/ul><p><\/p><p><b>Le profil de nos Game-Changers<\/b><\/p><p>Nous recherchons un talent qui :<\/p><ul><li>Est id\u00e9alement titulaire d\u2019une formation sup\u00e9rieure en management\/ ressources humaines<\/li><li>Ma\u00eetrise parfaitement le fran\u00e7ais et l\u2019anglais \u00e0 l\u2019\u00e9crit et \u00e0 l\u2019oral<\/li><li>Justifie d&#39;une exp\u00e9rience d\u2019un an \u00e0 deux ans au minimum en tant que formateur m\u00e9tier en centres d\u2019appels<\/li><li>Est p\u00e9dagogue<\/li><li>Est reconnu pour sa capacit\u00e9 d&#39;adaptation et de cr\u00e9ativit\u00e9<\/li><li>Est orient\u00e9 r\u00e9sultat<\/li><li>A la capacit\u00e9 d\u2019identifier les difficult\u00e9s des conseillers clients et de les accompagner<\/li><li>Est organis\u00e9 et rigoureux<\/li><li>Est reconnu pour ses qualit\u00e9s relationnelles<\/li><li>Est \u00e0 l&#39;aise avec les outils bureautiques (Word, Excel, PowerPoint)<\/li><li>Est force de propositions<\/li><\/ul><p><\/p><p><b>Notre processus de recrutement est inclusif et garantit la s\u00e9lection des meilleurs talents\u00a0: <\/b><\/p><ul><li>Premier \u00e9change avec nos recruteurs afin d\u2019\u00e9valuer l\u2019ad\u00e9quation de votre profil avec les exigences du poste<\/li><li>Passation de tests linguistiques en ligne<\/li><li>Entretien approfondi avec vos futurs managers\u00a0pour explorer vos comp\u00e9tences et votre int\u00e9r\u00eat pour le poste. Cette \u00e9tape peut requ\u00e9rir plusieurs entretiens<\/li><li>S\u00e9lection du candidat retenu\u00a0apr\u00e8s d\u00e9briefing avec les parties prenantes et pr\u00e9sentation de l\u2019offre d\u2019embauche<\/li><\/ul><p><\/p><p><b>Pr\u00eat \u00e0 relever le d\u00e9fi ? <\/b>Rejoignez l\u2019aventure Concentrix, l\u00e0 o\u00f9 innovation, excellence op\u00e9rationnelle et bien-\u00eatre de nos collaborateurs se rencontrent !<\/p><p><\/p>\",\"ats_external_id\":\"R1681857\",\"location\":\"Marrakech, Marrakech\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-12T20:27:56.321+08:00\",\"created_at\":\"2025-11-28T15:42:29.734+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC85MjYz?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MAR-Marrakech---70-Quartier-Industriel-Sidi-Ghanem\/Trainer--F-H----Marrakech---Franais---Anglais---Expriment_R1681857\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Training\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"language\":[],\"location\":{\"city\":\"Marrakech\",\"state\":\"Marrakech\",\"country\":{\"wid\":\"7aaca3f6fc774f16802a4df4718a5b53\",\"iso2\":\"MA\",\"iso3\":\"MAR\",\"descriptor\":\"Morocco\",\"iso_numeric\":\"504\"},\"postal_code\":\"40110\",\"primary_location\":{\"id\":\"MA-MAR-SIDIG-01\",\"wid\":\"1e068287a9e3101d4799eead173e0000\",\"descriptor\":\"MAR Marrakech - 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Daarnaast teamactiviteiten plannen en organiseren.<\/li><li>Op de hoogte blijven van interne werkprocessen, beleidsregels en procedures en deelnemen aan verplichte trainingen voor managers.<\/li><li>De waarden van Concentrix uitdragen door middel van gedrag en houding en optreden als belangenbehartiger voor de teamleden.<\/li><\/ul><p><br \/><br \/><\/p><p>\u00a0\u00a0<\/p><h1><br \/><\/h1><h1><b>Kandidaatprofiel<\/b><\/h1><p><br \/><br \/><\/p><ul><li>Minimaal afgerond HBO-opleiding of daaraan gelijkgesteld<\/li><li>Minimaal twee (2) jaren leidinggevende ervaring in de <b>contactcenterbranche<\/b> <\/li><li>Een zeer gemotiveerde persoon met de vaardigheden om teamleden te ontwikkelen en te coachen, zodat de verwachte prestatiedoelstellingen worden behaald.<\/li><li>Goed kunnen functioneren onder druk en verantwoordelijkheden en taken van begin tot eind kunnen opvolgen.<\/li><li>Sterke communicatieve vaardigheden, zowel mondeling als schriftelijk.<\/li><li>In staat zijn om een team effectief aan te sturen bij het uitvoeren van meerdere taken tegelijkertijd, het stellen van prioriteiten en het tijdig behalen van afgesproken deadlines.<\/li><li>In staat zijn om medewerkers binnen een team te begeleiden, coachen en van duidelijke aanwijzingen te voorzien.<\/li><li>Bereidheid om volgens een flexibel werkrooster te werken.<\/li><li>Beschikbaar van maandag tot en met zondag tussen <b>03:00 uur en 21:00uur<\/b>, met een maximum van <b>6 werkdagen per week en 40 uur per week<\/b>.<\/li><\/ul><p>\u00a0\u00a0\u00a0<\/p><p><br \/><br \/><\/p><h1><b>Functieniveauomschrijving<\/b><\/h1><p><br \/><br \/><\/p><ul><li>Ontvangt opdrachten en werkzaamheden die taakgericht zijn omschreven en geeft leiding aan medewerkers om prioriteiten te stellen en werkzaamheden tijdig af te ronden.<\/li><li>Co\u00f6rdineert en houdt toezicht op de dagelijkse activiteiten van medewerkers binnen een business-, technische support- of productieteam.<\/li><li>Is verantwoordelijk voor het aansturen van \u00e9\u00e9n afzonderlijke en middelgrote business line.<\/li><li>Beslissingen worden genomen op basis van het geldende beleid, procedures en het bedrijfsplan. Ontvangt hierbij begeleiding en toezicht van de manager.<\/li><li>Stuurt directe medewerkers aan om de vastgestelde KPI\u2019s en bedrijfsdoelstellingen te behalen door middel van coaching, begeleiding en het regelmatig geven van feedback.<\/li><li>Behandelt ge\u00ebscaleerde vraagstukken en situaties.<\/li><li>Geeft leiding aan medewerkers die doorgaans niet-exempt zijn en die zich bezighouden met \u00e9\u00e9n specifieke taak of meerdere, nauw aan elkaar gerelateerde taken.<\/li><li>Voert de administratieve werkzaamheden uit die voortvloeien uit de functie (denk aan uren accorderen en verlof of zieke dagen boeken) <\/li><\/ul><br \/><h2><\/h2><p><br \/><b><br \/><\/b><\/p><h1><i><b>Disclaimer<\/b><\/i><\/h1><p><i>Bovenstaande beschrijving is bedoeld om de algemene aard en het niveau van de werkzaamheden weer te geven die worden uitgevoerd door medewerkers die deze functie bekleden. De beschrijving is niet bedoeld als een uitputtende opsomming van alle verantwoordelijkheden, taken en vaardigheden die vereist zijn van medewerkers binnen deze functie.<br \/><br \/><\/i><\/p><p><i>Concentrix is een werkgever die gelijke kansen biedt. Concentrix beoordeelt gekwalificeerde sollicitanten zonder onderscheid te maken op basis van ras, huidskleur, religie, geslacht, nationale afkomst, leeftijd, seksuele geaardheid, genderidentiteit of genderexpressie, beschermde veteranenstatus, handicap of enige andere wettelijk beschermde persoonskenmerk.<\/i><\/p>\",\"ats_external_id\":\"R1544654\",\"location\":\"Paramaribo, 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Agdal\",\"address\":\"MAR Rabat - 43, Boulevard Ibn Sina, Agdal\",\"city\":\"Rabat\",\"state\":\"Rabat\",\"postal_code\":\"10000\",\"region\":null,\"country\":\"Morocco\",\"short_description\":\"\",\"long_description\":\"<p><\/p><h2>Le\/la Senior manager ops learning est en charge de la coordination des op\u00e9rations d\u2019ing\u00e9nierie et de delivery de formation sur l\u2019ensemble des sites de production du pays concern\u00e9, et la mise en place des outils pour y r\u00e9pondre.<\/h2><h2>A ce titre il\/elle assure la garantie de la qualit\u00e9 et du delivery dans la mise en \u0153uvre des diff\u00e9rents dispositifs de formation propos\u00e9s : modules de compliance, ing\u00e9nierie formation initiale et formation continue, animation des \u00e9quipes de managers learning et de formateurs, d\u00e9ploiement des actions de la R\u00e9gion France, soutien aux projets.<\/h2><h2><\/h2><h2>Vos principales missions sont :<\/h2><p><\/p><h2><b>1- Pilotage du delivery<\/b><\/h2><h2>\u2022 Assurer le d\u00e9ploiement de l\u2019offre de service de la R\u00e9gion aupr\u00e8s des \u00e9quipes et des sites<\/h2><h2>\u2022 Favoriser les \u00ab conditions de la r\u00e9ussite \u00bb sur les projets sites par la mise \u00e0 disposition d\u2019outils capitalis\u00e9s et le d\u00e9ploiement de communaut\u00e9s de best practices<\/h2><h2>\u2022 Exploiter les outils de suivi n\u00e9cessaires, en partenariat avec les \u00e9quipes r\u00e9gionales<\/h2><h2>\u2022 Favoriser le d\u00e9ploiement et le suivi des op\u00e9rations et des outils de la R\u00e9gion<\/h2><h2>\u2022 D\u00e9finir le plan d&#39;am\u00e9lioration global qualit\u00e9 learning pour l&#39;ensemble des sites afin de s&#39;assurer de la bonne coh\u00e9rence et homog\u00e9n\u00e9isation des r\u00e9sultats.<\/h2><h2>\u2022 D\u00e9finir des plans d&#39;actions en collaboration avec les \u00e9quipes sur site lors d&#39;\u00e9carts aux objectifs, et suite aux enqu\u00eates r\u00e9guli\u00e8res men\u00e9es, par des services mutualis\u00e9s et hybrides.<\/h2><h2>\u2022 Assurer l\u2019appui et le soutien aux actions de onboarding, de compliance et de d\u00e9veloppement des comp\u00e9tences.<\/h2><p><\/p><h2><b>2- Gestion des process de formation<\/b><\/h2><h2>\u2022 \u00catre le\/la garant(e) du respect des process de formation sur le p\u00e9rim\u00e8tre pays dans un dialogue avec la qualit\u00e9 l\u2019am\u00e9lioration continue.<\/h2><h2>\u2022 Contr\u00f4ler et updater la ma\u00eetrise des process et outils sur le p\u00e9rim\u00e8tre pays.<\/h2><h2>\u2022 D\u00e9ployer le onboarding d\u2019habilitation pour les nouveaux formateurs ou assurer leur refresh<\/h2><h2>\u2022 Suite aux enqu\u00eates r\u00e9guli\u00e8res, d\u00e9finir les programmes de formation en lien avec les besoins d\u00e9tect\u00e9s par les \u00e9quipes op\u00e9rationnelles dans le respect des process pour la mont\u00e9e en comp\u00e9tence de nos conseillers et managers de proximit\u00e9.<\/h2><p><\/p><h2><b>3- Gestion des financements (si besoin)<\/b><\/h2><h2>\u2022 Piloter les modalit\u00e9s de financements des sites, avec l\u2019appui de la DG<\/h2><h2>\u2022 Actualiser les outils de suivi pour partage et informations<\/h2><h2>\u2022 Favoriser la compr\u00e9hension des enjeux et des finalit\u00e9s de formation selon les dispositifs choisis.<\/h2><p><\/p><h2><b>4- Gestion d&#39;\u00e9quipe<\/b><\/h2><h2>\u2022 Animer et piloter en hi\u00e9rarchie les responsables de site et\/ou r\u00e9gions sur ces activit\u00e9s<\/h2><h2>\u2022 Organiser et animer ces activit\u00e9s dans le cadre de r\u00e9unions r\u00e9guli\u00e8res et tra\u00e7abilis\u00e9es<\/h2><h2>\u2022 R\u00e9aliser le suivi formation des \u00e9quipes p\u00e9dagogiques<\/h2><h2>\u2022 Alimenter les bases de connaissances et les communaut\u00e9s sur les volets et delivery<\/h2><h2>\u2022 Identifier les nouveaux besoins issus des sites<\/h2><h2>Ce que nous vous offrons<\/h2><h2><\/h2><h2>Chez Concentrix, nous faisons de la valorisation et le bien-\u00eatre de nos talents une priorit\u00e9. Voici les avantages que nous vous offrons pour reconnaitre votre contribution\u00a0:<\/h2><ul><li><h2>Des possibilit\u00e9s d\u2019\u00e9volution, de mani\u00e8re \u00e9thique et \u00e9quitable<\/h2><\/li><li><h2>Des opportunit\u00e9s de d\u00e9veloppement professionnel<\/h2><\/li><li><h2>Une r\u00e9mun\u00e9ration attractive incluant une prime de performance p\u00e9riodique<\/h2><\/li><li><h2>Des avantages sociaux exceptionnels :<\/h2><ul><li><h2>Assurance sant\u00e9<\/h2><\/li><li><h2>Retraite compl\u00e9mentaire apr\u00e8s un an d\u2019anciennet\u00e9 dans l\u2019entreprise et souscription<\/h2><\/li><li><h2>Service de restauration \u00e0 des prix r\u00e9duits<\/h2><\/li><li><h2>Salle de sport avec coach d\u00e9di\u00e9 sur place. 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Voici les avantages que nous vous offrons pour reconnaitre votre contribution\u00a0:<\/p><ul><li>Des possibilit\u00e9s d\u2019\u00e9volution, de mani\u00e8re \u00e9thique et \u00e9quitable<\/li><li>Des opportunit\u00e9s de d\u00e9veloppement professionnel<\/li><li>Une r\u00e9mun\u00e9ration attractive incluant une prime de performance p\u00e9riodique<\/li><li>Des avantages sociaux exceptionnels :<ul><li>Assurance sant\u00e9<\/li><li>Retraite compl\u00e9mentaire apr\u00e8s un an d\u2019anciennet\u00e9 dans l\u2019entreprise et souscription<\/li><li>Service de restauration \u00e0 des prix r\u00e9duits<\/li><li>Salle de sport avec coach d\u00e9di\u00e9 sur place. 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Voici les avantages que nous vous offrons pour reconnaitre votre contribution\u00a0:<\/p><ul><li>Des possibilit\u00e9s d\u2019\u00e9volution, de mani\u00e8re \u00e9thique et \u00e9quitable<\/li><li>Des opportunit\u00e9s de d\u00e9veloppement professionnel<\/li><li>Une r\u00e9mun\u00e9ration attractive incluant une prime de performance p\u00e9riodique<\/li><li>Des avantages sociaux exceptionnels :<ul><li>Assurance sant\u00e9<\/li><li>Retraite compl\u00e9mentaire apr\u00e8s un an d\u2019anciennet\u00e9 dans l\u2019entreprise et souscription<\/li><li>Service de restauration \u00e0 des prix r\u00e9duits<\/li><li>Salle de sport avec coach d\u00e9di\u00e9 sur place. L\u2019acc\u00e8s y est gratuit (cet avantage est valable dans les sites disposant de salle de sport)<\/li><li>Possibilit\u00e9 d\u2019inscription dans la cr\u00e8che d\u2019entreprise (valable dans les sites qui en disposent) ou de subvention cr\u00e8che<\/li><\/ul><\/li><\/ul><p><\/p><p><b>Le profil de nos Game-Changers<\/b><\/p><p><\/p><ul><li>Vous justifiez d&#39;une exp\u00e9rience pr\u00e9alable en tant que superviseur ou responsable d\u2019\u00e9quipe <b><u>sur une activit\u00e9 t\u00e9l\u00e9vente<\/u><\/b><\/li><li><b><u>Vous justifiez d\u2019une exp\u00e9rience r\u00e9ussie dans un poste similaire sur une activit\u00e9 d&#39;assurance (pr\u00e9voyance, sant\u00e9, l\u2019emprunteur)<\/u><\/b><\/li><li>Vous ma\u00eetrisez parfaitement le fran\u00e7ais \u00e0 l\u2019\u00e9crit et \u00e0 l\u2019oral<\/li><li>Vous \u00eates dot\u00e9 de capacit\u00e9s analytiques pour comprendre et piloter l\u2019atteinte des objectifs<\/li><li>Vous avez des connaissances approfondies des techniques de vente et des meilleures pratiques en t\u00e9l\u00e9vente<\/li><li>Vous \u00eates organis\u00e9 et rigoureux<\/li><li>Vous \u00eates reconnu pour vos qualit\u00e9s relationnelles<\/li><li>Vous \u00eates force de proposition<\/li><li>Leadership et fortes aptitudes manag\u00e9riales sont des qualit\u00e9s indispensables pour mener \u00e0 bien votre mission<\/li><li>Vous \u00eates \u00e0 l&#39;aise avec les outils bureautiques (Word, Excel, PowerPoint et internet) et la t\u00e9l\u00e9phonie<\/li><\/ul><p><\/p><p><b>Notre processus de recrutement est inclusif et garantit la s\u00e9lection des meilleurs talents\u00a0: <\/b><\/p><ul><li>Premier \u00e9change avec nos recruteurs afin d\u2019\u00e9valuer l\u2019ad\u00e9quation de votre profil avec les exigences du poste<\/li><li>Passation de tests linguistiques en ligne<\/li><li>Entretien approfondi avec vos futurs managers\u00a0pour explorer vos comp\u00e9tences et votre int\u00e9r\u00eat pour le poste. 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Nous excellons dans l'am\u00e9lioration de l'exp\u00e9rience client et l'optimisation des processus m\u00e9tiers, en aidant les entreprises \u00e0 se transformer et \u00e0 atteindre l'excellence dans un environnement inclusif, collaboratif et innovant\",\"long_description\":\"<p><\/p><p><b>Votre mission <\/b><\/p><p>En tant que superviseur, vous assurez un r\u00f4le cl\u00e9 \u00e0 travers les missions suivantes\u00a0:<\/p><ul><li>Veille \u00e0 l\u2019atteinte des objectifs qualitatifs et quantitatifs<\/li><li>Management d\u2019une \u00e9quipe de conseillers clients : coaching, tenue des points r\u00e9guliers individuels et des r\u00e9unions d\u2019\u00e9quipe, mise en place de plan d\u2019accompagnement des low performers, gestion administrative (cong\u00e9s, absences, retards...) ...<\/li><li>Veille \u00e0 la disponibilit\u00e9 des ressources et des moyens de production n\u00e9cessaires pour tenir les flux<\/li><li>Analyse des indicateurs de performance individuelle et collective pour identifier les axes d\u2019am\u00e9lioration et mettre en place les actions correctives<\/li><li>Assistance des conseillers clients dans le traitement des appels si besoin<\/li><li>Alerte sur les probl\u00e8mes pouvant impacter la production<\/li><li>Veille au respect des processus et normes qualit\u00e9 du client<\/li><\/ul><p><\/p><p><b>Ce que nous vous offrons <\/b><\/p><p>Chez Concentrix, nous faisons de la valorisation et le bien-\u00eatre de nos talents une priorit\u00e9. Voici les avantages que nous vous offrons pour reconnaitre votre contribution\u00a0:<\/p><ul><li>Des possibilit\u00e9s d\u2019\u00e9volution, de mani\u00e8re \u00e9thique et \u00e9quitable<\/li><li>Des opportunit\u00e9s de d\u00e9veloppement professionnel<\/li><li>Une r\u00e9mun\u00e9ration attractive incluant une prime de performance p\u00e9riodique<\/li><li>Des avantages sociaux exceptionnels :<ul><li>Assurance sant\u00e9<\/li><li>Retraite compl\u00e9mentaire apr\u00e8s un an d\u2019anciennet\u00e9 dans l\u2019entreprise et souscription<\/li><li>Service de restauration \u00e0 des prix r\u00e9duits<\/li><li>Salle de sport avec coach d\u00e9di\u00e9 sur place. 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Nous excellons dans l'am\u00e9lioration de l'exp\u00e9rience client et l'optimisation des processus m\u00e9tiers, en aidant les entreprises \u00e0 se transformer et \u00e0 atteindre l'excellence dans un environnement inclusif, collaboratif et innovant.\",\"long_description\":\"<p><\/p><p><b>Votre mission <\/b><\/p><p>En tant que charg\u00e9 de recrutement, vous assurez un r\u00f4le cl\u00e9 \u00e0 travers les missions suivantes\u00a0:<\/p><ul><li>Accueillir et informer les candidats\u00a0sur le processus de recrutement, le poste, l\u2019entreprise et ses avantages<\/li><li>G\u00e9rer les entretiens de pr\u00e9s\u00e9lection t\u00e9l\u00e9phonique et \u00e9valuer les candidats selon les crit\u00e8res demand\u00e9s pour le poste<\/li><li>Mener les entretiens physiques de recrutement\u00a0et suivre la passation des tests d\u2019\u00e9valuation<\/li><li>R\u00e9diger les comptes rendus des entretiens<\/li><li>Mettre \u00e0 jour le statut des candidatures sur le syst\u00e8me d\u2019informations<\/li><li>Affecter les candidats en fonction de leurs profils et des exigences du service demandeur<\/li><li>Repr\u00e9senter l\u2019entreprise lors des forums pour l\u2019emploi et promouvoir le m\u00e9tier de conseiller client<\/li><li>Constituer un vivier de candidats\u00a0pour gagner en r\u00e9activit\u00e9 et r\u00e9pondre rapidement aux besoins de recrutement<\/li><li>Assurer un suivi r\u00e9gulier des int\u00e9grations des candidats\u00a0et enclencher les remplacements n\u00e9cessaires, en coordination avec le responsable de recrutement<\/li><li>Travailler en \u00e9troite collaboration avec les \u00e9quipes de production et le service sourcing\u00a0<\/li><\/ul><p><\/p><p><b>Ce que nous vous offrons <\/b><\/p><p>Chez Concentrix, nous faisons de la valorisation et le bien-\u00eatre de nos talents une priorit\u00e9. 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Nous excellons dans l'am\u00e9lioration de l'exp\u00e9rience client et l'optimisation des processus m\u00e9tiers, en aidant les entreprises \u00e0 se transformer et \u00e0 atteindre l'excellence dans un environnement inclusif, collaboratif et innovant.\",\"long_description\":\"<p><b>Votre mission <\/b><\/p><p>En tant que responsable d\u2019activit\u00e9, vous assurez un r\u00f4le cl\u00e9 \u00e0 travers les missions suivantes\u00a0:\u00a0<\/p><p><\/p><p><b><span>Pilotage des op\u00e9rations de production<\/span><\/b><\/p><ul><li>Suivi des indicateurs financiers et non financiers : chiffre d&#39;affaires, volume, qualit\u00e9, satisfaction client, performance des \u00e9quipes, marge\u2026<\/li><li>Gestion des pr\u00e9visions de production<\/li><li>Proposition et mise en application des plans d&#39;action \u00e0 fort impact pour am\u00e9liorer les marges et les r\u00e9sultats de production<\/li><li>Elaboration et suivi du budget<\/li><li>Gestion du lancement de nouvelles activit\u00e9s<\/li><li>Pilotage de la relation avec les clients donneurs d&#39;ordre : comit\u00e9s de pilotage et de production<\/li><li>D\u00e9veloppement des comptes clients \u00e9tablis et de prospects<\/li><li>Gestion des alertes (baisse de flux, qualit\u00e9 qui n\u2019est pas au rendez-vous, incidents techniques\u2026) : mise en place des plans d&#39;actions, suivi de la r\u00e9solution, communication aupr\u00e8s de la direction de compte et du client<\/li><li>Collaboration en transverse avec les managers du m\u00eame compte, implant\u00e9s dans les diff\u00e9rents filiales Concentrix \u00e0 travers le monde<\/li><\/ul><p><\/p><p><b><span>Garantie de la performance individuelle et collective<\/span><\/b><\/p><ul><li>Animation et fid\u00e9lisation des \u00e9quipes<\/li><li>Mise en place des actions n\u00e9cessaires au recrutement et \u00e0 la mont\u00e9e en comp\u00e9tences des collaborateurs<\/li><li>Maintien d\u2019un bon climat social<\/li><\/ul><p><\/p><p><b>Ce que nous vous offrons <\/b><\/p><p>Chez Concentrix, nous faisons de la valorisation et le bien-\u00eatre de nos talents une priorit\u00e9. 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OS Administration.<\/span><\/span><\/li><li><span><span>VMware virtualization vSphere.<\/span><\/span><\/li><li><span><span>Familiarity with One or More VMware Products: vSAN, vCD, and vRops.<\/span><\/span><\/li><li><span><span>Certifications such as VCP, VCIX, or VCAP are 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to directly and indirectly source and attract qualified candidates<\/span><\/li><li><span>Ensures the maintenance of accurate and concise records and reports concerning all phases of the recruitment process, working within the Applicant Tracking System (ATS) and HRIS tools<\/span><\/li><li><span>Measures team performance against maintaining consistent standards for all applicants and ensuring compliance with all local rules and regulations related to hiring and recruiting<\/span><\/li><li><span>Promote the Company image to candidates and external service providers<\/span><\/li><\/ul><p><\/p><h2><span>Candidate Profile<\/span><\/h2><ul><li><span>Bachelor's Degree in related field and 2-4 years relevant experience preferred<\/span><\/li><li><span>Strong communication skills, both written and verbal<\/span><\/li><li><span>Ability to lead team in multi-tasking, prioritization, and meeting timelines on <\/span><span>deliverable<\/span><\/li><li><span>Proficient in Microsoft Office<\/span><\/li><li><span>Awareness of recruiting metrics and trends: retention, quality of hire, net throughput, etc.<\/span><\/li><li><span>Self-starter, sense of urgency, and works well under pressure, ability to work in a high-velocity environment<\/span><\/li><li><span>Strong attention to detail<\/span><\/li><li><span>Ability to foster a sense of professionalism and relationship building for self and team<\/span><\/li><li><span>Ability to handle and maintain confidential information<\/span><\/li><\/ul><p><\/p><h2><span>Career Level Description<\/span><\/h2><p><span>Receives assignments in tasks oriented terms and supervises subordinates to set priorities and complete assignments..&nbsp; Coordinates and supervises the daily activities of business or technical support or production team members.&nbsp; In charge of handling single and medium-sized line of business.&nbsp; Decisions are guided by policies, procedures and business plan; receives guidance and oversight from manager.&nbsp; Drives direct reports to achieve set metrics and business goals thru coaching, mentoring and providing regular feedback.&nbsp; Typically does not spend more than 20% of time performing the work supervised. Handles escalated issues.&nbsp; Supervises non-exempt employees who generally perform either a single task or multiple, but closely related tasks<\/span><\/p><p><\/p><h2><b>Disclaimer&nbsp;&nbsp; <\/b><\/h2><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p><p><\/p><p>Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.<\/p>\",\"ats_external_id\":\"R1683232\",\"location\":\"Pasig City, National Capital 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I\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-384974\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City\/XMLNAME-2026-Talent-Acquisition-GVPKA---Recruiter-I---Recruiter-II--Seasonal-----San-Lazaro_R1683232\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City\/XMLNAME-2026-Talent-Acquisition-GVPKA---Recruiter-I---Recruiter-II--Seasonal-----San-Lazaro_R1683232\/apply\",\"job_requisition_id\":\"R1683232\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"wid\":\"9f196ba80a8701562af37991081917bb\",\"address\":\"maryjay.yu@concentrix.com\"},\"last_name\":\"Yu\",\"first_name\":\"Mary Jay\"},\"category_groups\":[{\"id\":\"CF People Solutions Group\",\"wid\":\"0227dc387a09013df045540ced65dfe6\",\"descriptor\":\"People Solutions 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Grade_11\",\"wid\":\"0227dc387a0901268f38556fe1650a39\",\"descriptor\":\"Grade 11\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":null,\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"1371\",\"campaign_id\":\"8088\",\"campaign_title\":\"Associate Manager, B2B Sales R1623821\",\"campaign_type\":\"job_application\",\"job_title\":\"Business Partner - Associate Manager, B2B Sales\",\"street\":\"PHL Makati City - Ayala North Exchange\",\"address\":\"PHL Makati City - Ayala North Exchange\",\"city\":\"Makati City\",\"state\":\"National Capital Region\",\"postal_code\":\"1223\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"Imagine being able to partner with global technology leaders in a company that cares about YOU \u2013 your professional growth, your success, and your community. \\n\\nWe are looking for an Associate Manager, B2B Sales to join our team. Today. \\n\\nThe future team member that will love this job will manage a team driving revenue generation and business growth on behalf of our clients. You will promote the professional development of the sales team, including coaching and performance evaluation. Reporting to a sales manager, you will also build the strategic relationship with our external facing clients. Along the way you will have access to world-class training opportunities to grow and enhance your skills and career. At Concentrix, you can Own Your Future!\",\"long_description\":\"<p><b>You Have<\/b><\/p><ul><li><p>5&#43; years proven work experience in a sales role<\/p><\/li><li><p>A passion for customer experience<\/p><\/li><li><p>Experience in operations and strategy building<\/p><\/li><li><p>Excellent Coaching history<\/p><\/li><li><p>A record of developing and retaining great employees<\/p><\/li><li><p>Experience maximizing revenue through best practices<\/p><\/li><li><p>Experience working with Salesforce.com or similar CRM<\/p><\/li><li><p>Experience finding solutions as a manager<\/p><\/li><li><p>Change Management skills<\/p><\/li><\/ul><p><\/p><p><b>You Will<\/b><\/p><ul><li><p>Lead the team to achieve specific business targets and meet assigned performance targets weekly\/monthly\/quarterly, ensuring high customer satisfaction<\/p><\/li><li><p>Provide accurate ongoing sales forecasting and ensure data recorded in the CRM is accurate and up-to-date<\/p><\/li><li><p>Be an enabler to remove roadblocks and help team to resolve challenges to support sales opportunities<\/p><\/li><li><p>Monitor and lead team call time and productivity and conduct weekly performance reviews and weekly coaching sessions with all team members<\/p><\/li><li><p>Analyze data, performance and customer experience trends to develop strategic sales plays and best practice for client\/specific territories<\/p><\/li><li><p>Stay current on developments in client services and within the market and ensure the team is informed on the latest trends and market direction<\/p><\/li><li><p>Be a point of escalation for our clients and respond promptly to any issues<\/p><\/li><li><p>Maintain a balanced level of communication with Sales Director and external facing client to ensure strategic client relationship is fostered and developed<\/p><\/li><li><p>Work with client contact on reporting and forecasting<\/p><\/li><li><p>Ensure team understanding to achieve operating plan targets, sales targets and client performance targets (CPTs)<\/p><\/li><li><p>Work with internal functional resources and external partners to develop a coaching platform<\/p><\/li><li><p>Coordinate team incentives and Sales Performance Incentive Funds<\/p><\/li><li><p>Partner and build business relationships with all partners to ensure customer expectations are met<\/p><\/li><li><p>Work with teams and management to improve sales processes and achieve a positive customer experience<\/p><\/li><li><p>Lead team to buying\/renewal process to achieve greater client satisfaction<\/p><\/li><\/ul><p><\/p><p><b>Our Benefits\/Perks:<\/b><\/p><ul><li><p>Health Insurance with Dental Coverage for Employees \u2013 extended to two (2 dependents)<\/p><\/li><li><p>Paid Time off<\/p><\/li><li><p>Birthday Time Off<\/p><\/li><li><p>Bereavement Leave<\/p><\/li><li><p>Life Insurance<\/p><\/li><li><p>Group Personal Accident Program<\/p><\/li><li><p>Employee Assistance Program<\/p><\/li><li><p>Volunteer Time Off, paid time yearly to volunteer with an organization of your choice.<\/p><\/li><li><p>Recognition programs<\/p><\/li><li><p>Wellness Incentive Program<\/p><\/li><li><p>Learning and Development Programs<\/p><\/li><\/ul><p><\/p><p><b>Virtual First<\/b><\/p><p>Concentrix is a Virtual First company, which means work outside of an office will be the primary experience for most employees for the foreseeable future. Equipment will be provided, but Internet connection and a space at home to work is required. While you can work from your home, we do require that you are in a commutable distance (NCR, Cavite, Rizal, Laguna and Bulacan), of the local office to ensure you can attend when\/if required by the company. Also, per PEZA regulations, we are mandated to keep track and record the movement of all company-owned work equipment, thus any movement of these work equipment are prohibited without any prior approval by the management team, including our PH Site Director<\/p>\",\"ats_external_id\":\"R1623821\",\"location\":\"Makati City, National Capital Region\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-12T20:27:46.211+08:00\",\"created_at\":\"2025-11-28T14:23:55.839+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC84MDg4?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Makati-City---Ayala-North-Exchange\/Business-Partner---Associate-Manager--B2B-Sales_R1623821\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"B2B Sales\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"language\":[],\"location\":{\"city\":\"Makati City\",\"state\":\"National Capital Region\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"1223\",\"primary_location\":{\"id\":\"PH-MAK-BARAN-Y1\",\"wid\":\"121cc35b03a901ef93e7df4c1408f366\",\"descriptor\":\"PHL Makati City - 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Works with either close supervision or under clearly defined procedures.<\/p><p>\u00a0\u00a0\u00a0<\/p><h2><b>Disclaimer\u00a0\u00a0 <\/b><\/h2><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p><p><\/p><p>Concentrix is an equal opportunity employer. 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Our services include Level 1 and Level 2 technical support in a 24 \/ 7 environment.\",\"long_description\":\"<h2><b>Essential Functions\/Core Responsibilities<\/b><\/h2><p>Primary escalation contact for Account Leaders, such as customer complaint root cause &amp; improvement action plan reviews<\/p><p>Provide account-specific KPI\/SLA\/SLO reporting and monitoring<\/p><p>Provide \/ process Account Knowledge \/ Process Updates<\/p><p>Account-specific Quality Performance (monitor account QA objective and account-specific quality reviews as needed including<\/p><p>attending client QA calibration meetings)<\/p><p>Point of contact for Account Leadership for Help Desk inquiries<\/p><p>Work with Account Leadership to identify Help Desk process improvements and provide trend analysis as identified\/needed<\/p><p>(e.g., top ten calls review, etc.)<\/p><p>Liaison for Level 2 Resolver Groups (e.g., account knowledge updates, case escalations, customer complaint reviews, account process reviews etc.)<\/p><p>Monitor baseline volumes and AHT<\/p><p>Account specific problem management (e.g., monitor rejected cases, cases not accepted by Level 2, Sev 1 &amp; 2 monitoring\/root<\/p><p>cause analysis)<\/p><p>Respond and\/or resolve account-specific customer complaints (e.g. complaint process documentation, complaint case tracking, etc.)<\/p><p>Attend and participate in account-specific governance meetings, providing KPI\/SLA\/SLO reports, c-sat results etc. (e.g., monthly<\/p><p>&amp; quarterly governance, QPRs etc.)<\/p><p>Provide on-call, after hours account support as needed<\/p><p>Provide Level 1 agent testing as needed<\/p><p>Desired Skills:<\/p><p>Must be a Graduate<\/p><p>Excellent Communication skills<\/p><p>Knowledge of MS Office<\/p><p><\/p><h2>Career Framework Role\u00a0<\/h2><p>Works autonomously within established procedures and practices; seeks guidance in the more complex aspects of the process (extensive latitude for independent judgment).\u00a0 Does not have any outstanding disciplinary, attendance or performance issues.\u00a0 Analyzes process-related problems and suggest possible solutions.\u00a0 Guides and trains junior team member and facilitates their work.\u00a0 Demonstrates mastery of required behaviors\/competencies such as the ability to teach\/coach other agents and\/or support the program by performing data analysis work.\u00a0 Client feedback must be favorable for progression to this level.\u00a0 Opportunity to progress here is dependent on business needs.\u00a0 Call handling tasks may be required as business needs dictate.<\/p><p>\u00a0\u00a0\u00a0<\/p><h2><b>Supplemental Geographical Information <\/b><\/h2><p>RECRUITER ENTER THE APPLICABLE LANGUAGE:<\/p><p><\/p><p>UNITED KINGDOM- EXCLUDE HIGH SCHOOL INFORMATION IN CANDIDATE PROFILE SECTION<\/p><p>\u00a0\u00a0\u00a0<\/p><p>PHILIPPINES\u00a0\u00a0<\/p><p>\u2022 Minimum of two years of college education. No prior call center experience is required<\/p><p>\u2022 Ability to think clearly and can explain simple issues effectively, both written and verbally<\/p><p>\u00a0\u00a0\u00a0<\/p><p>INDIA\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy<\/p><p>\u2022 Clarify customer requirements; probe for and confirm understanding of requirements or problem<\/p><p>\u2022 Confirm customer understanding of the solution and provide additional customer education as needed<\/p><p>\u2022 Ability to learn including strong problem solving skills<\/p><p>\u2022 Demonstrate strong probing and problem solving skills<\/p><p>\u2022 Should be able to handle complex queries<\/p><p>\u2022 Should be able to resolve customer queries independently\u00a0<\/p><p><\/p><h2><b>Disclaimer\u00a0\u00a0 <\/b><\/h2><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p><p><\/p><p>Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.<\/p>\",\"ats_external_id\":\"R1683212\",\"location\":\"Quezon City, National Capital Region\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-12T20:25:44.756+08:00\",\"created_at\":\"2025-11-28T14:00:20.002+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83ODIz?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City\/Delivery-Operations-GVPEG-2026_R1683212\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Sales Operations\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"language\":[],\"location\":{\"city\":\"Quezon City\",\"state\":\"National Capital Region\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"1110\",\"primary_location\":{\"id\":\"PH-QUE-TERAT-10\",\"wid\":\"740544c0a47f01d0e7d9d08f1f117e66\",\"descriptor\":\"PHL Quezon City - Tera Tower 20th Floor\"}},\"languages\":null,\"recruiter\":{\"email\":{\"wid\":\"13dae9bab14c103abe2be9e2116c0001\",\"address\":\"amabelle.ruiz@concentrix.com\"},\"last_name\":\"Ruiz\",\"first_name\":\"Amabelle\"},\"categories\":[{\"id\":\"CF Sales Operations\",\"wid\":\"0227dc387a0901a6c43d3b3cf765e458\",\"descriptor\":\"Sales Operations\"},{\"id\":\"CF Business Operations\",\"wid\":\"0227dc387a09011b84c9d71bf265a81f\",\"descriptor\":\"Business Operations\"},{\"id\":\"CF IT Operations\",\"wid\":\"0227dc387a0901fbb436d004f6657048\",\"descriptor\":\"IT Operations\"},{\"id\":\"CF Operations Reporting\",\"wid\":\"e839f21b1ce101e8ddd92884da06017b\",\"descriptor\":\"Operations Reporting\"},{\"id\":\"CF People Operations\",\"wid\":\"0227dc387a090153a26c6d85f665de4b\",\"descriptor\":\"People Operations\"},{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"},{\"id\":\"CF Digital\",\"wid\":\"0227dc387a09013a9d49e5c3f465d93a\",\"descriptor\":\"Digital\"},{\"id\":\"CF Operations Support\",\"wid\":\"0227dc387a0901fab0f7d675f6651a4b\",\"descriptor\":\"Operations Support\"},{\"id\":\"CF Learning and Development\",\"wid\":\"0227dc387a09018aa02fc419f6650349\",\"descriptor\":\"Learning & Development\"}],\"recruiters\":[{\"id\":\"103134300\",\"wid\":\"43c96e6158dd10175eb6e4fb33e30000\",\"descriptor\":\"Traicka Sofia Sagum (103134300)\"},{\"id\":\"101833680\",\"wid\":\"b4c7af8eeeb50151d7582b0ab31ac60d\",\"descriptor\":\"Camille Rae Usman (101833680)\"},{\"id\":\"102845435\",\"wid\":\"eda8faa1ebdf1004fff858e745810000\",\"descriptor\":\"Danielle Cunanan (102845435)\"},{\"id\":\"101797319\",\"wid\":\"cc71ac991782015afe214535200a9bca\",\"descriptor\":\"Maria Pabon (101797319)\"},{\"id\":\"102320880\",\"wid\":\"b0ca480fb0c4100e7088e123304e0000\",\"descriptor\":\"Denniesze Mickaela Santiago (102320880)\"},{\"id\":\"101346360\",\"wid\":\"e0fdd95e5c6f0180304cf95d9526e07c\",\"descriptor\":\"Rizza Trabucon (101346360)\"},{\"id\":\"209900\",\"wid\":\"9f196ba80a8701d823bf1ca305190bae\",\"descriptor\":\"Carolyn Ranay (209900)\"},{\"id\":\"102481133\",\"wid\":\"ddd91082c787103aaf35002751f10000\",\"descriptor\":\"Amabelle Ruiz (102481133)\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC0604\",\"wid\":\"f9af6d72609801986e9540fc4f0676e2\",\"descriptor\":\"Operations Manager I\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-361223\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City\/Delivery-Operations-GVPEG-2026_R1683212\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City\/Delivery-Operations-GVPEG-2026_R1683212\/apply\",\"job_requisition_id\":\"R1683212\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"wid\":\"9f196ba80a8701f823f0c5df06196b71\",\"address\":\"marialouella.domingo@concentrix.com\"},\"last_name\":\"Sto. Domingo\",\"first_name\":\"Marielle\"},\"category_groups\":[{\"id\":\"CF Sales_Account Management Group\",\"wid\":\"0227dc387a0901ea4514e199ed6567ed\",\"descriptor\":\"Sales & Account Management Group\"},{\"id\":\"CF Business Enhancement Group\",\"wid\":\"0227dc387a0901efb9050c65eb65afd5\",\"descriptor\":\"Business Enhancement Group\"},{\"id\":\"CF Information Technology Group\",\"wid\":\"0227dc387a09016bad567901ec6584db\",\"descriptor\":\"Information Technology Group\"},{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"},{\"id\":\"CF People Solutions Group\",\"wid\":\"0227dc387a09013df045540ced65dfe6\",\"descriptor\":\"People Solutions Group\"}],\"job_requisition\":{\"id\":\"R1683212\",\"wid\":\"a4e7d20ee6a3103b2e6a115c19180000\",\"descriptor\":\"R1683212 Delivery Operations GVPEG 2026 (Evergreen) (Open)\"},\"recruiter_group\":[{\"email\":{\"wid\":\"13dae9bab14c103abe2be9e2116c0001\",\"address\":\"amabelle.ruiz@concentrix.com\"},\"last_name\":\"Ruiz\",\"first_name\":\"Amabelle\"},{\"email\":{\"wid\":\"5bfd5a7b4d1801af428fbe8a191c1ec3\",\"address\":\"camillerae.usman@concentrix.com\"},\"last_name\":\"Usman\",\"first_name\":\"Camille Rae\"},{\"email\":{\"wid\":\"9f196ba80a87018a03751ba3051901ae\",\"address\":\"Carolyn.Ranay@concentrix.com\"},\"last_name\":\"Ranay\",\"first_name\":\"Carolyn\"},{\"email\":{\"wid\":\"72ab731752ec10055f438fa1cdca0004\",\"address\":\"danielle.cunanan@concentrix.com\"},\"last_name\":\"Cunanan\",\"first_name\":\"Danielle\"},{\"email\":{\"wid\":\"5397ea815cfe100e8ad48da6d7d90002\",\"address\":\"dennieszemickaela.santiago@concentrix.com\"},\"last_name\":\"Santiago\",\"first_name\":\"Denniesze Mickaela\"},{\"email\":{\"wid\":\"4680206e1fb11016635d9787f4010000\",\"address\":\"hazelyn.espedido@concentrix.com\"},\"last_name\":\"Espedido\",\"first_name\":\"Hazelyn\"},{\"email\":{\"wid\":\"97448284fe0f01000c8505cf840b58bb\",\"address\":\"maria.pabon@concentrix.com\"},\"last_name\":\"Pabon\",\"first_name\":\"Maria\"},{\"email\":{\"wid\":\"23dd20c46e8601df9e8a315813291e2e\",\"address\":\"rizza.trabucon@concentrix.com\"},\"last_name\":\"Trabucon\",\"first_name\":\"Rizza\"},{\"email\":{\"wid\":\"8a4a0620ff50101770e7cc73dcb00002\",\"address\":\"traickasofia.sagum@concentrix.com\"},\"last_name\":\"Sagum\",\"first_name\":\"Traicka Sofia\"}],\"requisition_type\":null,\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_8A\",\"wid\":\"0227dc387a0901a4dc9568e6e065fa34\",\"descriptor\":\"Grade 8A\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":null,\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"1398\",\"campaign_id\":\"7822\",\"campaign_title\":\"Quality Evaluator R1573254\",\"campaign_type\":\"job_application\",\"job_title\":\"2025 Training and Quality GVPTP\",\"street\":\"PHL Quezon City\",\"address\":\"PHL Quezon City\",\"city\":\"Pasig City\",\"state\":\"National Capital Region\",\"postal_code\":\"9000\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Quality Evaluator role is responsible for supporting the monitoring and evaluating the quality of inbound and\/or outbound calls and other customer contact methods (e.g. email, chat) for accuracy and adherence to established quality standards.  As an output of assessing quality standards, provide insight to customers to contribute to program performance improvements.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0<\/h2><ul><li>Monitors, evaluates and \/ or audits a sampling of inbound and\/or outbound calls and other contact methods including chat and email<\/li><li>Reports results of evaluations to appropriate Business stakeholders (Quality Leadership, Operations, Client, Account Management, and Resource Unit partners)<\/li><li>Participates in calibration sessions\/call listening sessions with Quality Leadership staff, Operations, Program Management and clients to ensure scoring consistency and best practices<\/li><li>Participates in internal quality audits (e.g. periodic audits of existing processes to determine process control and efficiencies) designed to improve overall contact quality and recommend changes<\/li><li>Maintains strong program knowledge base; basic understanding of client products, services and\/or program strategies<\/li><li>Participate in quality task forces with Business stakeholders (Quality Leadership, Operations, Client, Account Management, and Resource Unit partners)<\/li><li>Meet departmental productivity requirements (e.g. number of calls monitored per month, number of emails evaluated, etc.)<\/li><li>Complete phone time to keep current on programs (as applicable)<\/li><li>Contribute to maintaining forms and legends documents<\/li><li>Support management focus on review of key drivers, metrics and operational processes (including Training) that drive Balanced Scorecards and count profitability goals<\/li><\/ul><p>\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0<\/h2><ul><li>Bachelor&#39;s Degree in related field from a four-year college or university with less than one year of relevant experience preferred<\/li><li>Effective communication skills, both written and verbal<\/li><li>Proficient in Microsoft Office<\/li><li>Ability to multi-task and meet timelines on deliverable<\/li><li>Detail-oriented<\/li><li><\/li><\/ul><h2>Career Framework Role\u00a0<\/h2><p>Entry level job with little or no prior relevant work experience.\u00a0 Acquires basic skills to perform routine tasks.\u00a0 Work is prescribed and completed with little autonomy. Works with either close supervision or under clearly defined procedures.<\/p><p>\u00a0\u00a0\u00a0<\/p><h2><b>Disclaimer\u00a0\u00a0 <\/b><\/h2><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p><p><\/p><p>Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.<\/p>\",\"ats_external_id\":\"R1573254\",\"location\":\"Pasig City, National Capital Region\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-12T20:27:15.761+08:00\",\"created_at\":\"2025-11-28T14:00:17.343+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83ODIy?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City\/XMLNAME-2025-Training-and-Quality-GVPTP_R1573254\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Training\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"CLOSED\",\"wid\":\"8ce1be24e0e743929d9ae78aa55bad04\",\"descriptor\":\"Closed\"},\"language\":[],\"location\":{\"city\":\"Pasig City\",\"state\":\"National Capital Region\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"9000\",\"primary_location\":{\"id\":\"JP_PHL_Quezon_City\",\"wid\":\"740544c0a47f013fcc82fa781f11ba59\",\"descriptor\":\"PHL Quezon City\"}},\"languages\":null,\"recruiter\":{\"email\":{\"wid\":\"3ea0636ec5ba01b0da29c658d81a4839\",\"address\":\"camille.mahan@concentrix.com\"},\"last_name\":\"Mahan\",\"first_name\":\"Camille\"},\"categories\":[{\"id\":\"CF Training\",\"wid\":\"0227dc387a0901170aa1cd9cf765807f\",\"descriptor\":\"Training\"},{\"id\":\"CF Quality\",\"wid\":\"0227dc387a0901315915bdf9f6652a4f\",\"descriptor\":\"Quality\"},{\"id\":\"CF Training and Quality\",\"wid\":\"0227dc387a0901126c9b06a7f765d17f\",\"descriptor\":\"Training & Quality\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC1619\",\"wid\":\"f9af6d72609801d9963b00ff4e0670d5\",\"descriptor\":\"Quality Evaluator\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-295317\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City\/XMLNAME-2025-Training-and-Quality-GVPTP_R1573254\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City\/XMLNAME-2025-Training-and-Quality-GVPTP_R1573254\/apply\",\"job_requisition_id\":\"R1573254\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"wid\":\"995ce69b6dcb011b7c4de723071080c0\",\"address\":\"maria.delgado@concentrix.com\"},\"last_name\":\"Delgado\",\"first_name\":\"Maria Anneli Rose\"},\"category_groups\":[{\"id\":\"CF Training_Quality Group\",\"wid\":\"0227dc387a09017ceaef53bded65e5ef\",\"descriptor\":\"Training & Quality Group\"}],\"job_requisition\":{\"id\":\"R1573254\",\"wid\":\"a3355b875ce9101b615d0166054a0000\",\"descriptor\":\"R1573254 2025 Training and Quality GVPTP (Evergreen) (Closed)\"},\"recruiter_group\":[{\"email\":{\"wid\":\"3ea0636ec5ba01b0da29c658d81a4839\",\"address\":\"camille.mahan@concentrix.com\"},\"last_name\":\"Mahan\",\"first_name\":\"Camille\"},{\"email\":{\"wid\":\"75f444f94b4001da5213b442131a42d8\",\"address\":\"joel.salvo@concentrix.com\"},\"last_name\":\"Salvo\",\"first_name\":\"Joel\"},{\"email\":{\"wid\":\"75f444f94b4001121bdbe0ec021a6c02\",\"address\":\"lordakris.basister@concentrix.com\"},\"last_name\":\"Basister\",\"first_name\":\"LK\"},{\"email\":{\"wid\":\"bd4afc24fb4b10172e8eba6b30c90000\",\"address\":\"ricardojr.bollozos@concentrix.com\"},\"last_name\":\"Bollozos\",\"first_name\":\"Ricardo\"}],\"requisition_type\":null,\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_11\",\"wid\":\"0227dc387a0901268f38556fe1650a39\",\"descriptor\":\"Grade 11\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":null,\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"1399\",\"campaign_id\":\"7820\",\"campaign_title\":\"Team Leader, Operations R1573246\",\"campaign_type\":\"job_application\",\"job_title\":\"2025 Assessments Only GVPTP (Evergreen)\",\"street\":\"PHL Quezon City\",\"address\":\"PHL Quezon City\",\"city\":\"Pasig City\",\"state\":\"National Capital Region\",\"postal_code\":\"9000\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Team Leader, Operations is responsible for the day-to-day supervision of a group of call center associates. This position ensures performance metrics are achieved by providing adequate coaching, motivation and accountability.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0<\/h2><ul><li>Responsible for the day-to-day supervision of a group of call center associates including work and attendance monitoring in accordance with organization policy and applicable legal requirements<\/li><li>Effectively coach direct reports on their performance on a regular basis to ensure performance metrics are achieved\u00a0 at a minimum weekly<\/li><li>Identify performance related issues, develop an action plan for improvement, implement corrective action, up to and including termination of employment<\/li><li>Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019) and financial expectations<\/li><li>Communicate expectations to employees and provide timely updates<\/li><li>Provide subject matter expertise in handling escalated customer calls as needed<\/li><li>Conduct Team Meetings to ensure expedient communication of relevant information and as an open forum for input. Schedule and organize team activities<\/li><li>Stay current on internal work processes, policies and procedures. Attend required manager development training<\/li><li>Promote the Concentrix values through both behavior and attitude, including being an advocate for team members<\/li><\/ul><p>\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0<\/h2><ul><li>Associate&#39;s degree in related field with two to four years of relevant experience preferred<\/li><li>Highly motivated individual with skills to develop and coach team members to achieve performance expectations<\/li><li>Work well under pressure and follow through on items to completion<\/li><li>Strong communication skills, both written and verbal<\/li><li>Ability to lead team in multi-tasking, prioritization, and meeting timelines on deliverable<\/li><li>Ability to mentor, coach and provide direction to a team of employees<\/li><li>Willingness to work a flexible schedule<\/li><\/ul><p>\u00a0\u00a0\u00a0<\/p><h2>Career Level Description\u00a0<\/h2><p>Receives assignments in tasks oriented terms and supervises subordinates to set priorities and complete assignments.\u00a0 Coordinates and supervises the daily activities of business or technical support or production team members.\u00a0 In charge of handling single and medium-sized line of business.\u00a0 Decisions are guided by policies, procedures and business plan; receives guidance and oversight from manager.\u00a0 Drives direct reports to achieve set metrics and business goals thru coaching, mentoring and providing regular feedback. Typically does not spend more than 20% of time performing the work supervised. Handles escalated issues.\u00a0 Supervises non-exempt employees who generally perform either a single task or multiple, but closely related tasks.<\/p><p><\/p><h2>&lt;&lt; Philippines ONLY, Additional Description &gt;&gt;\u00a0<\/h2><ul><li>Manage the employment status of call center associates and participate in the transfer, promotions or regularization of call center associates, which is necessary before any such employee-movement is made<\/li><li>Exercises independent judgment and discretion in the performance of the said main function as a means to implement management policies<\/li><li>Exercises authority to manage the employment status of a group of employees (firing, promotion, regularization, etc.) including identifying and addressing misconduct, policy and process violations of call center associates<\/li><li>Stay current on internal work processes, management policies and procedures and ensures implementation of the same Implement \u00a0management policies<\/li><li>Support and manage the program together with other Team Leaders and Managers \u00a0<\/li><li>Providing input into selecting, training, developing, and completing performance appraisal of work group(s) in accordance with the organization\u2019s policies and applicable legal requirements<\/li><li>Manage team members on their performance on a regular basis, and write and deliver performance appraisal.\u00a0<\/li><li>The Team Leader\u2019s role is a managerial level position, a position reposed with trust and confidence.\u00a0<\/li><\/ul><h2><b>Disclaimer\u00a0\u00a0 <\/b><\/h2><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p><p><\/p><p>Concentrix is an equal opportunity employer. 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to directly and indirectly source and attract qualified candidates<\/span><\/li><li><span>Ensures the maintenance of accurate and concise records and reports concerning all phases of the recruitment process, working within the Applicant Tracking System (ATS) and HRIS tools<\/span><\/li><li><span>Measures team performance against maintaining consistent standards for all applicants and ensuring compliance with all local rules and regulations related to hiring and recruiting<\/span><\/li><li><span>Promote the Company image to candidates and external service providers<\/span><\/li><\/ul><p><\/p><h2><span>Candidate Profile<\/span><\/h2><ul><li><span>Bachelor&#39;s Degree in related field and 2-4 years relevant experience preferred<\/span><\/li><li><span>Strong communication skills, both written and verbal<\/span><\/li><li><span>Ability to lead team in multi-tasking, prioritization, and meeting timelines on <\/span><span>deliverable<\/span><\/li><li><span>Proficient in Microsoft Office<\/span><\/li><li><span>Awareness of recruiting metrics and trends: retention, quality of hire, net throughput, etc.<\/span><\/li><li><span>Self-starter, sense of urgency, and works well under pressure, ability to work in a high-velocity environment<\/span><\/li><li><span>Strong attention to detail<\/span><\/li><li><span>Ability to foster a sense of professionalism and relationship building for self and team<\/span><\/li><li><span>Ability to handle and maintain confidential information<\/span><\/li><\/ul><p><\/p><h2><span>Career Level Description<\/span><\/h2><p><span>Receives assignments in tasks oriented terms and supervises subordinates to set priorities and complete assignments..\u00a0 Coordinates and supervises the daily activities of business or technical support or production team members.\u00a0 In charge of handling single and medium-sized line of business.\u00a0 Decisions are guided by policies, procedures and business plan; receives guidance and oversight from manager.\u00a0 Drives direct reports to achieve set metrics and business goals thru coaching, mentoring and providing regular feedback.\u00a0 Typically does not spend more than 20% of time performing the work supervised. Handles escalated issues.\u00a0 Supervises non-exempt employees who generally perform either a single task or multiple, but closely related tasks<\/span><\/p><p><\/p><h2><b>Disclaimer\u00a0\u00a0 <\/b><\/h2><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p><p><\/p><p>Concentrix is an equal opportunity employer. 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One Montage, Archbishop Reyes, Cebu Business Park\",\"address\":\"PHL Cebu City - One Montage, Archbishop Reyes, Cebu Business Park\",\"city\":\"Cebu City\",\"state\":\"Cebu\",\"postal_code\":\"6000\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"This job posting is for Entry & Intermediate level opening for Talent Acquisition.  Sites with job openings are: Clark, Bridgetowne & Makati.\",\"long_description\":\"<h2><span>Essential Functions\/Core Responsibilities<\/span><\/h2><ul><li><span>Responsible for development, implementation and administration of recruitment programs<\/span><\/li><li><span>Direct the activities of a team who assist with development of innovative, creative, and proactive recruitment strategies to meet the business needs of each client, internal department, and appropriate stakeholders<\/span><\/li><li><span>Set team goals and targets and monitor progress against recruitment department metrics.&nbsp; Responsible for measuring team productivity.<\/span><\/li><li><span>Lead a team responsible for the execution of initial screening interviews, telephone interviews, and\/or face-to-face interviews with prospective applicants<\/span><\/li><li><span>Work with hiring manager(s), HR, and appropriate stakeholders to determine final decisions on candidate hiring; make recommendations on appropriate hire(s) based on need and candidate interaction<\/span><\/li><li><span>Partner with HR and Compensation to offer competitive compensation packages and facilitate negotiation with candidates<\/span><\/li><li><span>Coaches team in leveraging various resources -- internet, community organizations, print media, formal\/informal networks, colleges, trade associations - to directly and indirectly source and attract qualified candidates<\/span><\/li><li><span>Ensures the maintenance of accurate and concise records and reports concerning all phases of the recruitment process, working within the Applicant Tracking System (ATS) and HRIS tools<\/span><\/li><li><span>Measures team performance against maintaining consistent standards for all applicants and ensuring compliance with all local rules and regulations related to hiring and recruiting<\/span><\/li><li><span>Promote the Company image to candidates and external service providers<\/span><\/li><\/ul><p><\/p><h2><span>Candidate Profile<\/span><\/h2><ul><li><span>Bachelor's Degree in related field and 2-4 years relevant experience preferred<\/span><\/li><li><span>Strong communication skills, both written and verbal<\/span><\/li><li><span>Ability to lead team in multi-tasking, prioritization, and meeting timelines on <\/span><span>deliverable<\/span><\/li><li><span>Proficient in Microsoft Office<\/span><\/li><li><span>Awareness of recruiting metrics and trends: retention, quality of hire, net throughput, etc.<\/span><\/li><li><span>Self-starter, sense of urgency, and works well under pressure, ability to work in a high-velocity environment<\/span><\/li><li><span>Strong attention to detail<\/span><\/li><li><span>Ability to foster a sense of professionalism and relationship building for self and team<\/span><\/li><li><span>Ability to handle and maintain confidential information<\/span><\/li><\/ul><p><\/p><h2><span>Career Level Description<\/span><\/h2><p><span>Receives assignments in tasks oriented terms and supervises subordinates to set priorities and complete assignments..&nbsp; Coordinates and supervises the daily activities of business or technical support or production team members.&nbsp; In charge of handling single and medium-sized line of business.&nbsp; Decisions are guided by policies, procedures and business plan; receives guidance and oversight from manager.&nbsp; Drives direct reports to achieve set metrics and business goals thru coaching, mentoring and providing regular feedback.&nbsp; Typically does not spend more than 20% of time performing the work supervised. Handles escalated issues.&nbsp; Supervises non-exempt employees who generally perform either a single task or multiple, but closely related tasks<\/span><\/p><p><\/p><h2><b>Disclaimer&nbsp;&nbsp; <\/b><\/h2><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p><p><\/p><p>Concentrix is an equal opportunity employer. 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Your role will focus on floor support, basic coaching, and assisting in driving team metrics.\",\"long_description\":\"<p><b>Essential Functions\/Core Responsibilities<\/b><\/p><ul><li><b>Floor Support:<\/b> Provide immediate assistance and guidance to agents during operations.<\/li><li><b>Learning Sessions:<\/b> Conduct basic training sessions to enhance the team&#39;s knowledge base.<\/li><li><b>Coaching &amp; Feedback:<\/b> Offer regular feedback and coaching to improve agent performance.<\/li><li><b>Monitor Service Levels:<\/b> Assist in monitoring and striving for the closure of service levels.<\/li><li><b>Escalations Management:<\/b> Ensure prompt and accurate escalations to the Team Captain.<\/li><li><b>Take Production Calls:<\/b> Handle production calls and support the team by taking escalated calls when necessary.<\/li><\/ul><p>\u00a0<\/p><p><b><u>Candidate Profile<\/u><\/b><\/p><ul><li>Associate&#39;s Degree in a related field is preferred, with less than one year of relevant experience.<\/li><li>Ability to think clearly and can explain complex issues effectively, both above average written and verbally<\/li><li>Demonstrate product expertise<\/li><li>Dependable with proficient attention to detail and ability to solve complex issues<\/li><li>Basic understanding of performance metrics and quality scores.<\/li><\/ul><p>\u00a0<\/p><p><b><u>Disclaimer<\/u><\/b><\/p><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. 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This position is also responsible for ensuring Client Service Level Agreement and financial expectations are achieved.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0<\/h2><p>\u2022 Analyze and maintain all Client Service Level Agreements; implement improvement plans as needed<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Maximize revenue generation to reach long and short term financial projects (i.e. data collection for billable\/non-billable hours, forecasting, budgeting, etc.)<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Selecting, training, developing, and managing performance of direct reports and their associates; including planning and assigning work for staff in accordance with the organization\u2019s policies and applicable legal requirements<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Manage and review operational reports (Attendance adherence, PFP, Client scorecard, Metrics management reports)<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Create and maximize relationships with client partners<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Provide leadership and guidance to direct reports\u00a0 to ensure consistent administration of company policies and standards;\u00a0 define and implement any corrective actions needed to meet operational performance<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Conduct regular one-on-ones with direct reports to review individual performance, the performance of their team and offer on-going developmental coaching<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Create a positive work environment\u00a0 through employee engagement; resolve employee relation issues in a professional and timely manner<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in cross functional meetings to review information received from operational support functions - Training, HR, Quality, WFM, TA.- and partner to define action plans that resolve issues and drive continuous improvement<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Implement best practices and over-deliver for clients, drive consistent performance, evaluate staffing needs, with input from BD and Client and make adjustments to meet changing requirements<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Attend business reviews with the client<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Handle a team of team leaders<\/p><p>\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0<\/h2><p>\u2022 Associate&#39;s Degree in related field with more than seven years of experience (with at least two years of Progressive Management Experience) preferred<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Call center experience preferred<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrated ability to coach and develop action plans, which maximize performance, and provide effective feedback<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrated ability to analyze and improve work processes; establish a course of action for self and others to accomplish a specific goal<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Work well under pressure and follow through on items to completion while maintaining professional demeanor<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Excellent communication skills, both written and verbal. 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Today.\\n\\nThe future team member that will love this job will demonstrate the value and benefits of our client's services through customer engagement, with a primary focus on selling or renewing contracts. Reporting to a sales manager, You will have an assigned territory and develop an excellent level of product or service knowledge to support customer questions and promote offerings. Along the way you will have access to world-class training opportunities to grow and enhance your skills and career. 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Equipment will be provided, but an Internet connection and a space at home to work is required. While you can work from your home, we do require that you are within a commutable distance (NCR, Cavite, Rizal, Laguna, and Bulacan), of the local office to ensure you can attend when\/if required by the company. Also, per PEZA regulations, we are mandated to keep track and record the movement of all company-owned work equipment, thus any movement of this working equipment is prohibited without any prior approval by the management team, including our PH Site Director<\/p><\/div>\",\"ats_external_id\":\"R1529467\",\"location\":\"Davao, National Capital 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Region\",\"postal_code\":\"1110\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Quality Evaluator role is responsible for supporting the monitoring and evaluating the quality of inbound and\/or outbound calls and other customer contact methods (e.g. email, chat) for accuracy and adherence to established quality standards.  As an output of assessing quality standards, provide insight to customers to contribute to program performance improvements.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0<\/h2><ul><li>Monitors, evaluates and \/ or audits a sampling of inbound and\/or outbound calls and other contact methods including chat and email<\/li><li>Reports results of evaluations to appropriate Business stakeholders (Quality Leadership, Operations, Client, Account Management, and Resource Unit partners)<\/li><li>Participates in calibration sessions\/call listening sessions with Quality Leadership staff, Operations, Program Management and clients to ensure scoring consistency and best practices<\/li><li>Participates in internal quality audits (e.g. periodic audits of existing processes to determine process control and efficiencies) designed to improve overall contact quality and recommend changes<\/li><li>Maintains strong program knowledge base; basic understanding of client products, services and\/or program strategies<\/li><li>Participate in quality task forces with Business stakeholders (Quality Leadership, Operations, Client, Account Management, and Resource Unit partners)<\/li><li>Meet departmental productivity requirements (e.g. number of calls monitored per month, number of emails evaluated, etc.)<\/li><li>Complete phone time to keep current on programs (as applicable)<\/li><li>Contribute to maintaining forms and legends documents<\/li><li>Support management focus on review of key drivers, metrics and operational processes (including Training) that drive Balanced Scorecards and count profitability goals<\/li><\/ul><p>\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0<\/h2><ul><li>Bachelor&#39;s Degree in related field from a four-year college or university with less than one year of relevant experience preferred<\/li><li>Effective communication skills, both written and verbal<\/li><li>Proficient in Microsoft Office<\/li><li>Ability to multi-task and meet timelines on deliverable<\/li><li>Detail-oriented<\/li><li><\/li><\/ul><h2>Career Framework Role\u00a0<\/h2><p>Entry level job with little or no prior relevant work experience.\u00a0 Acquires basic skills to perform routine tasks.\u00a0 Work is prescribed and completed with little autonomy. Works with either close supervision or under clearly defined procedures.<\/p><p>\u00a0\u00a0\u00a0<\/p><h2><b>Disclaimer\u00a0\u00a0 <\/b><\/h2><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p><p><\/p><p>Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.<\/p>\",\"ats_external_id\":\"R1672501\",\"location\":\"Quezon City, National Capital Region\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-14T16:05:49.738+08:00\",\"created_at\":\"2025-11-28T13:47:33.340+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83Njkw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City---EXXA-Tower-11th-Floor\/XMLNAME-2026-Training-and-Quality-GVPCW_R1672501\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Quality\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Quezon City\",\"state\":\"National Capital Region\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"1110\",\"primary_location\":{\"id\":\"PH-QUE-EXXAT-06\",\"wid\":\"740544c0a47f01576e712e901f118467\",\"descriptor\":\"PHL Quezon City - 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EXXA Tower\",\"address\":\"PHL Quezon City - EXXA Tower\",\"city\":\"Quezon City\",\"state\":\"National Capital Region\",\"postal_code\":\"1110\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Team Leader, Operations is responsible for the day-to-day supervision of a group of call center associates. This position ensures performance metrics are achieved by providing adequate coaching, motivation and accountability.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0<\/h2><ul><li>Responsible for the day-to-day supervision of a group of call center associates including work and attendance monitoring in accordance with organization policy and applicable legal requirements<\/li><li>Effectively coach direct reports on their performance on a regular basis to ensure performance metrics are achieved\u00a0 at a minimum weekly<\/li><li>Identify performance related issues, develop an action plan for improvement, implement corrective action, up to and including termination of employment<\/li><li>Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019) and financial expectations<\/li><li>Communicate expectations to employees and provide timely updates<\/li><li>Provide subject matter expertise in handling escalated customer calls as needed<\/li><li>Conduct Team Meetings to ensure expedient communication of relevant information and as an open forum for input. Schedule and organize team activities<\/li><li>Stay current on internal work processes, policies and procedures. Attend required manager development training<\/li><li>Promote the Concentrix values through both behavior and attitude, including being an advocate for team members<\/li><\/ul><p>\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0<\/h2><ul><li>Associate&#39;s degree in related field with two to four years of relevant experience preferred<\/li><li>Highly motivated individual with skills to develop and coach team members to achieve performance expectations<\/li><li>Work well under pressure and follow through on items to completion<\/li><li>Strong communication skills, both written and verbal<\/li><li>Ability to lead team in multi-tasking, prioritization, and meeting timelines on deliverable<\/li><li>Ability to mentor, coach and provide direction to a team of employees<\/li><li>Willingness to work a flexible schedule<\/li><\/ul><p>\u00a0\u00a0\u00a0<\/p><h2>Career Level Description\u00a0<\/h2><p>Receives assignments in tasks oriented terms and supervises subordinates to set priorities and complete assignments.\u00a0 Coordinates and supervises the daily activities of business or technical support or production team members.\u00a0 In charge of handling single and medium-sized line of business.\u00a0 Decisions are guided by policies, procedures and business plan; receives guidance and oversight from manager.\u00a0 Drives direct reports to achieve set metrics and business goals thru coaching, mentoring and providing regular feedback. Typically does not spend more than 20% of time performing the work supervised. Handles escalated issues.\u00a0 Supervises non-exempt employees who generally perform either a single task or multiple, but closely related tasks.<\/p><p><\/p><h2>&lt;&lt; Philippines ONLY, Additional Description &gt;&gt;\u00a0<\/h2><ul><li>Manage the employment status of call center associates and participate in the transfer, promotions or regularization of call center associates, which is necessary before any such employee-movement is made<\/li><li>Exercises independent judgment and discretion in the performance of the said main function as a means to implement management policies<\/li><li>Exercises authority to manage the employment status of a group of employees (firing, promotion, regularization, etc.) including identifying and addressing misconduct, policy and process violations of call center associates<\/li><li>Stay current on internal work processes, management policies and procedures and ensures implementation of the same Implement \u00a0management policies<\/li><li>Support and manage the program together with other Team Leaders and Managers \u00a0<\/li><li>Providing input into selecting, training, developing, and completing performance appraisal of work group(s) in accordance with the organization\u2019s policies and applicable legal requirements<\/li><li>Manage team members on their performance on a regular basis, and write and deliver performance appraisal.\u00a0<\/li><li>The Team Leader\u2019s role is a managerial level position, a position reposed with trust and confidence.\u00a0<\/li><\/ul><h2><b>Disclaimer\u00a0\u00a0 <\/b><\/h2><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p><p><\/p><p>Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.<\/p>\",\"ats_external_id\":\"R1587008\",\"location\":\"Quezon City, National Capital Region\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-12T20:26:41.491+08:00\",\"created_at\":\"2025-11-28T13:45:34.774+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83NjY1?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City---EXXA-Tower\/XMLNAME-2025-Team-Leader_R1587008\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"language\":[],\"location\":{\"city\":\"Quezon City\",\"state\":\"National Capital Region\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"1110\",\"primary_location\":{\"id\":\"PH-VELA-EXXA-1\",\"wid\":\"740544c0a47f01c2a535b08e1f115963\",\"descriptor\":\"PHL Quezon City - EXXA Tower\"}},\"languages\":null,\"recruiter\":{\"email\":{\"wid\":\"1370d2b3f2d910146cf6b03f90680003\",\"address\":\"emily.delacruz@concentrix.com\"},\"last_name\":\"Dela Cruz\",\"first_name\":\"Emily\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"}],\"recruiters\":[{\"id\":\"1087765\",\"wid\":\"9f196ba80a8701d6b9597b9108191ebb\",\"descriptor\":\"Mary Jay Yu (1087765)\"},{\"id\":\"101938706\",\"wid\":\"0e70ecaf263f0109e7903b5aa5900000\",\"descriptor\":\"Frank Gonzales (101938706)\"},{\"id\":\"103126544\",\"wid\":\"fd539cfe614d1012bddc191abf320000\",\"descriptor\":\"Juvelyn Altisin (103126544)\"},{\"id\":\"103378715\",\"wid\":\"0250096828e410240632c76cdf410000\",\"descriptor\":\"Xzyr Acutan (103378715)\"},{\"id\":\"102334704\",\"wid\":\"87ac2d61f2431014569738cad0cf0000\",\"descriptor\":\"Emily Dela Cruz (102334704)\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC0629\",\"wid\":\"f9af6d726098011e35d4eefc4f06b1e2\",\"descriptor\":\"Team Leader, Operations\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-301812\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City---EXXA-Tower\/XMLNAME-2025-Team-Leader_R1587008\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City---EXXA-Tower\/XMLNAME-2025-Team-Leader_R1587008\/apply\",\"job_requisition_id\":\"R1587008\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"wid\":\"aa96695f6521015808fd8084001a5cec\",\"address\":\"abrahann.subaria@concentrix.com\"},\"last_name\":\"Crescini Subaria\",\"first_name\":\"Abrah Ann\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1587008\",\"wid\":\"c78b6e3db04b1025e14796b80a7d0000\",\"descriptor\":\"R1587008 2025 Team Leader, Operations (Evergreen) (Open)\"},\"recruiter_group\":[{\"email\":{\"wid\":\"1370d2b3f2d910146cf6b03f90680003\",\"address\":\"emily.delacruz@concentrix.com\"},\"last_name\":\"Dela Cruz\",\"first_name\":\"Emily\"},{\"email\":{\"wid\":\"2edf34e1389d010a137da0c31e3c0002\",\"address\":\"frank.gonzales1@concentrix.com\"},\"last_name\":\"Gonzales\",\"first_name\":\"Frank\"},{\"email\":{\"wid\":\"a3467c9bc6fc01b79fc307d9121a66c8\",\"address\":\"jayveeian.petere@concentrix.com\"},\"last_name\":\"Petere\",\"first_name\":\"Jayvee Ian\"},{\"email\":{\"wid\":\"486015ab545d1012cd1d1e3ff7400003\",\"address\":\"juvelyn.altisin@concentrix.com\"},\"last_name\":\"Altisin\",\"first_name\":\"Juvelyn\"},{\"email\":{\"wid\":\"9f196ba80a8701562af37991081917bb\",\"address\":\"maryjay.yu@concentrix.com\"},\"last_name\":\"Yu\",\"first_name\":\"Mary Jay\"},{\"email\":{\"wid\":\"4323167a566e101294ef5d9106f30003\",\"address\":\"nikita.malunjkar@concentrix.com\"},\"last_name\":\"Malunjkar\",\"first_name\":\"Nikita\"},{\"email\":{\"wid\":\"a7db7c3ffcd3102410e9dee586b80001\",\"address\":\"xzyr.acutan@concentrix.com\"},\"last_name\":\"Acutan\",\"first_name\":\"Xzyr\"}],\"requisition_type\":null,\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_9A\",\"wid\":\"0227dc387a09018bf2c30105e165b735\",\"descriptor\":\"Grade 9A\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":null,\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"1414\",\"campaign_id\":\"7652\",\"campaign_title\":\"Specialist, Customer Success R1509346\",\"campaign_type\":\"job_application\",\"job_title\":\"Specialist, Customer Success\",\"street\":\"PHL Makati City - Ayala North Exchange\",\"address\":\"PHL Makati City - Ayala North Exchange\",\"city\":\"Makati City\",\"state\":\"National Capital Region\",\"postal_code\":\"1223\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"Imagine being able to partner with global technology leaders in a company that cares about YOU \u2013 your professional growth, your success, and your community.\\n\\nWe are looking for a Specialist, Customer Success to join our team. Today.\\n\\nThe future team member that will love this job will support an existing customer base to cultivate and build relationships, while ensuring customer satisfaction and engagement. You will develop an excellent level of product or service knowledge to support customer questions. Reporting to a sales manager, you will capture the voice of the customer for your assigned clients. Along the way you will have access to world-class training opportunities to grow and enhance your skills and career. At Concentrix, you can truly Own Your Future!\",\"long_description\":\"<p><b>You Have:<\/b><\/p><ul><li><p><span>2&#43; years of experience<\/span> working in a customer service<\/p><\/li><li><p>Prior success in achievement of personal and team sales quota\/goals<\/p><\/li><li><p>Experience in high-volume calling<\/p><\/li><li><p>Experience learning new technology and data<\/p><\/li><li><p>Process orientation and ability to follow call scripts<\/p><\/li><li><p>Problem solving skills<\/p><\/li><li><p>Excellent <span>knowledge of MS Office<\/span> programs<\/p><\/li><li><p>Experience working with Salesforce.com or similar CRM<\/p><\/li><li><p>Experience or willingness to <span>work from home<\/span><\/p><\/li><\/ul><p><\/p><p><b><span>You Will<\/span><\/b><\/p><ul><li><p>Manage high volume of customer contacts and communications through phone and email each day<\/p><\/li><li><p>Use contact search and productivity tools to verify contact information is accurate<\/p><\/li><li><p>Conduct health checks at agreed upon recurring intervals to gauge product satisfaction and value completion<\/p><\/li><li><p>Develop a level of product knowledge to speak intelligently to customers and address specific objections<\/p><\/li><li><p>Document and track qualitative feedback and quantifiable measurements through surveys, phone calls and emails using computer systems<\/p><\/li><li><p>Capture customers&#39; product expectations, experiences, satisfaction, and likelihood of abandonment, &#34;Voice of the Customer&#34;<\/p><\/li><li><p>Initiate steps through appropriate communication channels to address customer concerns\/roadblocks prohibiting satisfaction or product usage<\/p><\/li><li><p>Work with teams and management to promote a positive customer experience<\/p><\/li><\/ul><p><\/p><p><b><span>Our Benefits\/Perks:<\/span><\/b><\/p><ul><li><p><span>Health Insurance with Dental Coverage for Employees <\/span><\/p><\/li><li><p><span>Paid Time off<\/span><\/p><\/li><li><p><span>Bereavement Leave<\/span><\/p><\/li><li><p><span>Life Insurance<\/span><\/p><\/li><li><p><span>Group Personal Accident Program<\/span><\/p><\/li><li><p><span>Employee Assistance Program<\/span><\/p><\/li><li><p><span>Rewards and recognition programs<\/span><\/p><\/li><li><p><span>Wellness Incentive Program<\/span><\/p><\/li><li><p><span>Learning and Development Programs<\/span><\/p><\/li><\/ul><p><br \/><b><span>Virtual First <\/span><\/b><br \/><span>Concentrix is a Virtual First company, which means work outside of an office will be the primary experience for most employees for the foreseeable future. Equipment will be provided, but Internet connection and a space at home to work is required. While you have the ability to work from your home, we do require that you are in a commutable distance (NCR, Cavite, Rizal, Laguna and Bulacan), of the local office to ensure you can attend when\/if required by the company. In addition, per PEZA regulations, we are mandated to keep track and record the movement of all company-owned work equipment, thus any movement of these work equipment are prohibited without any prior approval by the management team, including our PH Site Director<\/span><\/p>\",\"ats_external_id\":\"R1509346\",\"location\":\"Makati City, National Capital Region\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-12T20:26:41.528+08:00\",\"created_at\":\"2025-11-28T13:44:15.460+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83NjUy?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Makati-City---Ayala-North-Exchange\/Specialist--Customer-Success_R1509346\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"B2B Sales\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"CLOSED\",\"wid\":\"8ce1be24e0e743929d9ae78aa55bad04\",\"descriptor\":\"Closed\"},\"company\":{\"wid\":\"2f90c850c8e210036e738ea1ba3a0000\",\"descriptor\":\"Concentrix SREV Philippines, Inc\",\"reference_id\":\"RPH11\",\"organization_reference_id\":\"RPH11\"},\"language\":[],\"location\":{\"city\":\"Makati City\",\"state\":\"National Capital Region\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"1223\",\"primary_location\":{\"id\":\"PH-MAK-BARAN-Y1\",\"wid\":\"121cc35b03a901ef93e7df4c1408f366\",\"descriptor\":\"PHL Makati City - Ayala North Exchange\"}},\"languages\":null,\"recruiter\":{\"email\":{\"wid\":\"a25435a373dc10030f42891b9b690003\",\"address\":\"annarose.benitez@concentrix.com\"},\"last_name\":\"Benitez\",\"first_name\":\"Anna Rose\"},\"categories\":[{\"id\":\"CF B2B Sales\",\"wid\":\"97ce316084a210142296b42c74b40000\",\"descriptor\":\"B2B Sales\"}],\"recruiters\":[{\"id\":\"102185421\",\"wid\":\"73e197c0f43c10199b6db53347470000\",\"descriptor\":\"Jass Balindo (102185421)\"},{\"id\":\"102134379\",\"wid\":\"2d41b9e51cee101a8ecd5eb3d7710000\",\"descriptor\":\"Maila Guzman (102134379)\"},{\"id\":\"102475022\",\"wid\":\"771bdb8e659510375b0979ce0ca10000\",\"descriptor\":\"John Paul Luigi Mingoa (102475022)\"},{\"id\":\"102334704\",\"wid\":\"87ac2d61f2431014569738cad0cf0000\",\"descriptor\":\"Emily Dela Cruz (102334704)\"},{\"id\":\"101166505\",\"wid\":\"f8a294dfc0f310953cf6bbcde938c346\",\"descriptor\":\"Anna Rose Benitez (101166505)\"},{\"id\":\"16875900\",\"wid\":\"9f196ba80a87018f96a62cd504191231\",\"descriptor\":\"Rose Catherine Balubar (16875900)\"},{\"id\":\"101825829\",\"wid\":\"142cf519063201aecdfe58161717d3a2\",\"descriptor\":\"Zarrah Jane Fopalan (101825829)\"},{\"id\":\"103134300\",\"wid\":\"43c96e6158dd10175eb6e4fb33e30000\",\"descriptor\":\"Traicka Sofia Sagum (103134300)\"},{\"id\":\"017848\",\"wid\":\"db67be7c37fa10053b4b28bf2c910000\",\"descriptor\":\"Brian Magnayi (017848)\"},{\"id\":\"101882541\",\"wid\":\"99fb7752f7c8019b50f121e9db0d563b\",\"descriptor\":\"Jhovinalyn Viscaino (101882541)\"},{\"id\":\"102049290\",\"wid\":\"8248618ae6861019c4d54b5e6da60000\",\"descriptor\":\"Camille Xena Carpio (102049290)\"},{\"id\":\"101903705\",\"wid\":\"8319f765de010116b7bfbb3726370000\",\"descriptor\":\"Christa Joy Amor David (101903705)\"},{\"id\":\"017413\",\"wid\":\"ad6658a0dd1910053b36bbcc81e20000\",\"descriptor\":\"Marely Carmela Valdez (017413)\"},{\"id\":\"101348856\",\"wid\":\"baa2cf1841f0012a0a3227e8ba2849d0\",\"descriptor\":\"Fritzie Hazel Salumbides (101348856)\"},{\"id\":\"100829049\",\"wid\":\"60219339f7a01064adfacfad5bf9e250\",\"descriptor\":\"MC Valenciano (100829049)\"},{\"id\":\"019102\",\"wid\":\"78893d07c56a10053ba27d1d29e90000\",\"descriptor\":\"Joana Mae Santiago (019102)\"},{\"id\":\"101310743\",\"wid\":\"b718815a50f10107514ef64e4f1a8935\",\"descriptor\":\"Sheena Greso (101310743)\"},{\"id\":\"103126544\",\"wid\":\"fd539cfe614d1012bddc191abf320000\",\"descriptor\":\"Juvelyn Altisin (103126544)\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC3231\",\"wid\":\"7c3a6c16161210363027bf7c4bc50000\",\"descriptor\":\"Specialist, Customer Success\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-305097\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Makati-City---Ayala-North-Exchange\/Specialist--Customer-Success_R1509346\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Makati-City---Ayala-North-Exchange\/Specialist--Customer-Success_R1509346\/apply\",\"job_requisition_id\":\"R1509346\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"wid\":\"f365fe40ffdc104c576cca3906c00001\",\"address\":\"brian.magnayi@concentrix.com\"},\"last_name\":\"Magnayi\",\"first_name\":\"Brian\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1509346\",\"wid\":\"f12cb2758e87102d0986897d0c520000\",\"descriptor\":\"R1509346 Specialist, Customer Success (Evergreen) (Closed)\"},\"recruiter_group\":[{\"email\":{\"wid\":\"a25435a373dc10030f42891b9b690003\",\"address\":\"annarose.benitez@concentrix.com\"},\"last_name\":\"Benitez\",\"first_name\":\"Anna Rose\"},{\"email\":{\"wid\":\"f365fe40ffdc104c576cca3906c00001\",\"address\":\"brian.magnayi@concentrix.com\"},\"last_name\":\"Magnayi\",\"first_name\":\"Brian\"},{\"email\":{\"wid\":\"ac8edf43df2a1027b17f682770b50001\",\"address\":\"camillexena.carpio@concentrix.com\"},\"last_name\":\"Carpio\",\"first_name\":\"Camille Xena\"},{\"email\":{\"wid\":\"96b93e5431310116e341c7849e0b0001\",\"address\":\"christajoyamor.david@concentrix.com\"},\"last_name\":\"David\",\"first_name\":\"Christa Joy Amor\"},{\"email\":{\"wid\":\"2b835bd60651100efcd20904dc960003\",\"address\":\"manuel.antonio1@concentrix.com\"},\"last_name\":\"Antonio\",\"first_name\":\"Elle\"},{\"email\":{\"wid\":\"1370d2b3f2d910146cf6b03f90680003\",\"address\":\"emily.delacruz@concentrix.com\"},\"last_name\":\"Dela Cruz\",\"first_name\":\"Emily\"},{\"email\":{\"wid\":\"46a3bbf9a67601cf069fccc3aa281838\",\"address\":\"fritziehazel.salumbides@concentrix.com\"},\"last_name\":\"Salumbides\",\"first_name\":\"Fritzie Hazel\"},{\"email\":{\"wid\":\"ec297acd813f1019b072c65b1a700003\",\"address\":\"jason.balindo@concentrix.com\"},\"last_name\":\"Balindo\",\"first_name\":\"Jass\"},{\"email\":{\"wid\":\"40a602eba0bb010348a56672510e802c\",\"address\":\"jhovinalyn.viscaino@concentrix.com\"},\"last_name\":\"Viscaino\",\"first_name\":\"Jhovinalyn\"},{\"email\":{\"wid\":\"ce41dc93499710055688e90243590000\",\"address\":\"joanamae.santiago@concentrix.com\"},\"last_name\":\"Santiago\",\"first_name\":\"Joana\"},{\"email\":{\"wid\":\"1cd4b8074d7e10376b4313abd81a0003\",\"address\":\"johnpaulluigi.mingoa@concentrix.com\"},\"last_name\":\"Mingoa\",\"first_name\":\"John Paul Luigi\"},{\"email\":{\"wid\":\"486015ab545d1012cd1d1e3ff7400003\",\"address\":\"juvelyn.altisin@concentrix.com\"},\"last_name\":\"Altisin\",\"first_name\":\"Juvelyn\"},{\"email\":{\"wid\":\"20faa56e38db104ebf21389834360003\",\"address\":\"kathryneunice.boseta@concentrix.com\"},\"last_name\":\"Boseta\",\"first_name\":\"Kathryn Eunice\"},{\"email\":{\"wid\":\"b200c77ad7a9101aa9aaeafce6000002\",\"address\":\"mailaanarose.guzman@concentrix.com\"},\"last_name\":\"Guzman\",\"first_name\":\"Maila\"},{\"email\":{\"wid\":\"8e0a68a0a3d6100556a4a412926c0001\",\"address\":\"marelycarmela.valdez@concentrix.com\"},\"last_name\":\"Valdez\",\"first_name\":\"Marely Carmela\"},{\"email\":{\"wid\":\"108a9bcf4333101556835940f9fe0001\",\"address\":\"francescamichaella.valenciano@concentrix.com\"},\"last_name\":\"Valenciano\",\"first_name\":\"MC\"},{\"email\":{\"wid\":\"aab7325b504401141c9410a3ffd30005\",\"address\":\"RoseCatherine.B@concentrix.com\"},\"last_name\":\"Balubar\",\"first_name\":\"Rose Catherine\"},{\"email\":{\"wid\":\"87b02d0ee496012277b731b8121a78be\",\"address\":\"sheena.greso@concentrix.com\"},\"last_name\":\"Greso\",\"first_name\":\"Sheena\"},{\"email\":{\"wid\":\"8a4a0620ff50101770e7cc73dcb00002\",\"address\":\"traickasofia.sagum@concentrix.com\"},\"last_name\":\"Sagum\",\"first_name\":\"Traicka Sofia\"},{\"email\":{\"wid\":\"d82a8891516a01aa82e88e212a17c88d\",\"address\":\"zarrahjane.fopalan@concentrix.com\"},\"last_name\":\"Fopalan\",\"first_name\":\"Zarrah Jane\"}],\"requisition_type\":null,\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_9A\",\"wid\":\"0227dc387a09018bf2c30105e165b735\",\"descriptor\":\"Grade 9A\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"cnxglobalnonadvsory\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":null,\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"1415\",\"campaign_id\":\"7605\",\"campaign_title\":\"Team Leader, Operations R1672507\",\"campaign_type\":\"job_application\",\"job_title\":\"2026 Delivery Operations GVPKP\",\"street\":\"PHL Muntinlupa - Alabang 1\",\"address\":\"PHL Muntinlupa - Alabang 1\",\"city\":\"Muntinlupa City\",\"state\":\"National Capital Region\",\"postal_code\":\"1780\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Team Leader is responsible for Managing People through the day-to-day supervision of a group of call center associates and exercises independent judgment and discretion in the performance of the said main function as a means to implement management policies. This position requires that the Team Leader ensures performance metrics are achieved by providing adequate coaching, motivation, and accountability through the disciplinary process.\",\"long_description\":\"<div><p><b>Essential Functions\/Core Responsibilities<\/b><\/p><ul><li>Responsible for the day-to-day supervision of a group of call center associates including work and attendance monitoring in accordance with organization policy and applicable legal requirements<\/li><li>Effectively coach direct reports on their performance on a regular basis to ensure performance metrics are achieved at a minimum weekly<\/li><li>Identify performance related issues, develop an action plan for improvement, implement corrective action, up to and including termination of employment<\/li><li>Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019) and financial expectations<\/li><li>Communicate expectations to employees and provide timely updates<\/li><li>Provide subject matter expertise in handling escalated customer calls as needed<\/li><li>Conduct Team Meetings to ensure expedient communication of relevant information and as an open forum for input. Schedule and organize team activities<\/li><li>Stay current on internal work processes, policies and procedures. 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Eton\",\"address\":\"PHL Quezon City - Eton\",\"city\":\"Quezon Ave.\",\"state\":\"National Capital Region\",\"postal_code\":\"1100\",\"region\":null,\"country\":\"Philippines\",\"short_description\":\"The Team Leader, Operations is responsible for the day-to-day supervision of a group of call center associates. This position ensures performance metrics are achieved by providing adequate coaching, motivation and accountability.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0<\/h2><ul><li>Responsible for the day-to-day supervision of a group of call center associates including work and attendance monitoring in accordance with organization policy and applicable legal requirements<\/li><li>Effectively coach direct reports on their performance on a regular basis to ensure performance metrics are achieved\u00a0 at a minimum weekly<\/li><li>Identify performance related issues, develop an action plan for improvement, implement corrective action, up to and including termination of employment<\/li><li>Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019) and financial expectations<\/li><li>Communicate expectations to employees and provide timely updates<\/li><li>Provide subject matter expertise in handling escalated customer calls as needed<\/li><li>Conduct Team Meetings to ensure expedient communication of relevant information and as an open forum for input. Schedule and organize team activities<\/li><li>Stay current on internal work processes, policies and procedures. Attend required manager development training<\/li><li>Promote the Concentrix values through both behavior and attitude, including being an advocate for team members<\/li><\/ul><p>\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0<\/h2><ul><li>Associate&#39;s degree in related field with two to four years of relevant experience preferred<\/li><li>Highly motivated individual with skills to develop and coach team members to achieve performance expectations<\/li><li>Work well under pressure and follow through on items to completion<\/li><li>Strong communication skills, both written and verbal<\/li><li>Ability to lead team in multi-tasking, prioritization, and meeting timelines on deliverable<\/li><li>Ability to mentor, coach and provide direction to a team of employees<\/li><li>Willingness to work a flexible schedule<\/li><\/ul><p>\u00a0\u00a0\u00a0<\/p><h2>Career Level Description\u00a0<\/h2><p>Receives assignments in tasks oriented terms and supervises subordinates to set priorities and complete assignments.\u00a0 Coordinates and supervises the daily activities of business or technical support or production team members.\u00a0 In charge of handling single and medium-sized line of business.\u00a0 Decisions are guided by policies, procedures and business plan; receives guidance and oversight from manager.\u00a0 Drives direct reports to achieve set metrics and business goals thru coaching, mentoring and providing regular feedback. Typically does not spend more than 20% of time performing the work supervised. Handles escalated issues.\u00a0 Supervises non-exempt employees who generally perform either a single task or multiple, but closely related tasks.<\/p><p><\/p><h2>&lt;&lt; Philippines ONLY, Additional Description &gt;&gt;\u00a0<\/h2><ul><li>Manage the employment status of call center associates and participate in the transfer, promotions or regularization of call center associates, which is necessary before any such employee-movement is made<\/li><li>Exercises independent judgment and discretion in the performance of the said main function as a means to implement management policies<\/li><li>Exercises authority to manage the employment status of a group of employees (firing, promotion, regularization, etc.) including identifying and addressing misconduct, policy and process violations of call center associates<\/li><li>Stay current on internal work processes, management policies and procedures and ensures implementation of the same Implement \u00a0management policies<\/li><li>Support and manage the program together with other Team Leaders and Managers \u00a0<\/li><li>Providing input into selecting, training, developing, and completing performance appraisal of work group(s) in accordance with the organization\u2019s policies and applicable legal requirements<\/li><li>Manage team members on their performance on a regular basis, and write and deliver performance appraisal.\u00a0<\/li><li>The Team Leader\u2019s role is a managerial level position, a position reposed with trust and confidence.\u00a0<\/li><\/ul><h2><b>Disclaimer\u00a0\u00a0 <\/b><\/h2><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p><p><\/p><p>Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.<\/p>\",\"ats_external_id\":\"R1683218\",\"location\":\"Quezon Ave., National Capital Region\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-13T16:06:44.789+08:00\",\"created_at\":\"2025-11-28T13:22:36.954+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83NDUw?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PHL-Quezon-City---Eton\/XMLNAME-2026-Delivery-Operations-GVPAD---Team-Leader_R1683218\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"location\":{\"city\":\"Quezon Ave.\",\"state\":\"National Capital Region\",\"country\":{\"wid\":\"e56f1daf83e04bacae794ba5c5593560\",\"iso2\":\"PH\",\"iso3\":\"PHL\",\"descriptor\":\"Philippines\",\"iso_numeric\":\"608\"},\"postal_code\":\"1100\",\"primary_location\":{\"id\":\"PH-QUE-ETONC-Y0\",\"wid\":\"b67da9176e3d1062f9e41210367fc31d\",\"descriptor\":\"PHL Quezon City - 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Then come join us at Concentrix and work with energetic people who strive to enjoy every day.\\n\\nWe are looking for a Cantonese & English speaking Sales Representative (Customer Acquisition) (On-site) to join one of our exciting, expansion projects.\\n\\nThe Sales Representative is responsible for demonstrating the value and benefits of our client\u2019s products or services through customer engagement, with a primary focus on selling and\/or renewing contracts. This role is responsible for effectively articulating the value of products or services to customers.You will be responsible to influence on-premise customers to adopt SaaS cloud solution in this selling process.\",\"long_description\":\"<p><\/p><p><span><span>As a\u00a0Sales Representative\u00a0in our team, you will:<\/span><\/span><\/p><p><b><b>Customer Engagement and Consultative Selling:<\/b><\/b><\/p><ul><li>Engage with <b><i><i>SMB (small and medium businesses) B2B customers<\/i><\/i><\/b>\u00a0to understand their needs and identify opportunities for consultative selling, offering <b><i><i>tailored SaaS cloud technology solutions<\/i><\/i><\/b>\u00a0that meet customer requirements and drive business transformation.<\/li><li><span>Convert prospects and qualified leads<\/span>\u00a0into opportunities and revenue by evaluating them through various criteria, such as <b><i><i>BANT<\/i><\/i><\/b>\u00a0(Budget, Authority, Need, and Timeline).<\/li><li>Uncover customer pain points and roadblocks through thoughtful questioning and problem-solving approaches.<\/li><li>Drive customer engagement to identify underlying challenges and propose new processes and workflows to enhance efficiency and productivity with our solutions.<\/li><li>Secure customer wins for SaaS solution adoption by maximizing the upselling and cross-selling opportunities through collaboration with the internal Technical Sales Specialist and Partner Channel Sales team.<\/li><li>Develop and maintain relationships with prospective customers across different organizational levels to promote <b><i><i>SaaS solution adoption<\/i><\/i><\/b>.<\/li><li>Build rapport with key stakeholders, positioning our solutions as strategic assets for their digital transformation journey.<\/li><li>Cultivate long-term engagement with prospects through consistent communication and value-driven solutions over extended sales cycles.<\/li><li>Handle objections and rejections creatively, treating each &#39;no&#39; as a challenge to overcome.<\/li><\/ul><p><\/p><p><b><b>Sales Forecasting &amp; Data Analysis<\/b><\/b><\/p><ul><li>Provide accurate sales forecasts, generate customer quotes, and maintain meticulous records of sales activities. Conduct in-depth customer research to personalize sales pitches and improve prospect engagement. Collaborate with the Business Intelligence team to analyze sales data trends and inform strategy, ensuring that sales excellence remains a core priority.<\/li><\/ul><p><\/p><p><b><b>Revenue Generation &amp; CRM Management<\/b><\/b><\/p><ul><li>Drive revenue growth through consistent prospecting, upselling, and cross-selling of SaaS solutions. Update CRM system with detailed account information, tracking customer interactions and pipeline activity. Collaborate with internal teams to ensure a seamless sales process from discovery to deal closure.<\/li><\/ul><p><\/p><p><span><span>We\u2019ll be a great match if you have:<\/span><\/span><\/p><ul><li>Bachelor\u2019s Degree is preferred.<\/li><li>Have 2-3 years of sales \u00a0or account management experience, including consultative-based sales, inside sales, upselling, cross-selling or renewal sales.<\/li><li>Experience with high-volume calling with a proven track record of sales or account management, ideally within the <b><i><i>software, hardware or technology service industries<\/i><\/i><\/b>.<\/li><li>Demonstrate excellent command of <b><b>Cantonese and English language<\/b><\/b>\u00a0(verbal and written).<\/li><li>Have experience managing the <b><i><i>Hong Kong market<\/i><\/i><\/b>.<\/li><li>Experience working with or selling <b><i><i>Cloud Computing<\/i><\/i><\/b>\u00a0such as Software as a Service <b><i><i>(SaaS)<\/i><\/i><\/b>\/ Platform as a Service <b><i><i>(PaaS)<\/i><\/i><\/b>\/ Infrastructure as a Service <b><i><i>(IaaS)<\/i><\/i><\/b>\u00a0would be highly advantageous.<\/li><li>Have experience or exposure to <b><i><i>Open Source Software (OSS)<\/i><\/i><\/b>\u00a0including but not limited to \u00a0Microsoft Azure, Office 365, Dynamics 365, Google Workspace or similar\u00a0solutions.<\/li><li><span>Strategic-thinker with an appreciation of complex selling cycles and ability to engage at exec-level.<\/span><\/li><li><span>Strong consultative approach to engage clients and prospects.<\/span><\/li><li><span>Result-driven with strong track record in delivering sales targets.<\/span><\/li><li><span>Demonstrated aptitude to learn and optimize new technology and data.<\/span><\/li><\/ul>\",\"ats_external_id\":\"R1574401\",\"location\":\"Shenzhen, Guangdong\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-12T20:25:29.610+08:00\",\"created_at\":\"2025-11-28T12:31:17.054+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82NDMz?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/CHN-Shenzhen--Galaxy-World\/Associate--Customer-Acquisition--Hong-Kong-_R1574401\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"B2B 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Your goal is to secure more customer wins by demonstrating how our solutions meet their requirements, addressing pain points, and explaining technical architectures and end-user scenarios.\",\"long_description\":\"<div><\/div><div>As a\u00a0Technical Sales Representative\u00a0in our team, you will:<\/div><div><\/div><ul><li><p><b><b>Technical Solution Development &amp; Customer Engagement<\/b><\/b><\/p><\/li><li>Serve as the primary technical resource for the sales team, provide technical expertise on products, services, and technologies.<\/li><li>Attend customer meetings, engage with potential and existing customers to understand their technical needs and business objectives.<\/li><li>Collaborate with the sales team to develop customized solutions that meet customer requirements.<\/li><li>Demonstrate product features and benefits through presentations, demos, and technical discussions, both in person and via video conference.<\/li><li>Address technical queries and provide timely, accurate responses.<\/li><li>Confirm implementation requirements and pricing to provide customers with accurate cost projections.<\/li><li>Act as a customer advocate for pre-sales and post-sales discussion, offering consultative support and consistent follow-up.<\/li><li>Build and maintain strong relationships with key stakeholders, including IT managers and decision-makers.<\/li><\/ul><p><\/p><p><b><b>Market and Product Knowledge<\/b><\/b><\/p><ul><li>Stay up-to-date with industry trends, competitive landscape, and technological advancements to position <b><i><i>SaaS solution adoption<\/i><\/i><\/b>\u00a0effectively. 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Then come join us at Concentrix and work with energetic people who strive to enjoy every day.\\n\\nWe are looking for a Cantonese & English speaking Sales Representative (Customer Acquisition) (On-site) to join one of our exciting, expansion projects.\\n\\nThe Sales Representative is responsible for demonstrating the value and benefits of our client\u2019s products or services through customer engagement, with a primary focus on selling and\/or renewing contracts. This role is responsible for effectively articulating the value of products or services to customers.You will be responsible to influence on-premise customers to adopt SaaS cloud solution in this selling process.\",\"long_description\":\"<p><\/p><p><span><span>As a\u00a0Sales Representative\u00a0in our team, you will:<\/span><\/span><\/p><p><\/p><p><span><span><b>Customer Engagement and Consultative Selling:<\/b><\/span><\/span><\/p><ul><li><span><span>Engage with <i><b>SMB (small and medium businesses) B2B customers<\/b><\/i>\u00a0to understand their needs and identify opportunities for consultative selling, offering <i><b>tailored SaaS cloud technology solutions<\/b><\/i>\u00a0that meet customer requirements and drive business transformation.<\/span><\/span><\/li><li><span><span>Convert prospects and qualified leads\u00a0into opportunities and revenue by evaluating them through various criteria, such as <i><b>BANT<\/b><\/i>\u00a0(Budget, Authority, Need, and Timeline).<\/span><\/span><\/li><li><span><span>Uncover customer pain points and roadblocks through thoughtful questioning and problem-solving approaches.<\/span><\/span><\/li><li><span><span>Drive customer engagement to identify underlying challenges and propose new processes and workflows to enhance efficiency and productivity with our solutions.<\/span><\/span><\/li><li><span><span>Secure customer wins for SaaS solution adoption by maximizing the upselling and cross-selling opportunities through collaboration with the internal Technical Sales Specialist and Partner Channel Sales team.<\/span><\/span><\/li><li><span><span>Develop and maintain relationships with prospective customers across different organizational levels to promote <i><b>SaaS solution adoption<\/b><\/i>.<\/span><\/span><\/li><li><span><span>Build rapport with key stakeholders, positioning our solutions as strategic assets for their digital transformation journey.<\/span><\/span><\/li><li><span><span>Cultivate long-term engagement with prospects through consistent communication and value-driven solutions over extended sales cycles.<\/span><\/span><\/li><li><span><span>Handle objections and rejections creatively, treating each &#39;no&#39; as a challenge to overcome.<\/span><\/span><\/li><\/ul><p><span><span>\u00a0<\/span><\/span><\/p><p><span><span><b>Sales Forecasting &amp; Data Analysis<\/b><\/span><\/span><\/p><ul><li><span><span>Provide accurate sales forecasts, generate customer quotes, and maintain meticulous records of sales activities. Conduct in-depth customer research to personalize sales pitches and improve prospect engagement. Collaborate with the Business Intelligence team to analyze sales data trends and inform strategy, ensuring that sales excellence remains a core priority.<\/span><\/span><\/li><\/ul><p><span><span>\u00a0<\/span><\/span><\/p><p><span><span><b>Revenue Generation &amp; CRM Management<\/b><\/span><\/span><\/p><ul><li><span><span>Drive revenue growth through consistent prospecting, upselling, and cross-selling of SaaS solutions. Update CRM system with detailed account information, tracking customer interactions and pipeline activity. Collaborate with internal teams to ensure a seamless sales process from discovery to deal closure.<\/span><\/span><\/li><\/ul><p><span><span>\u00a0<\/span><\/span><\/p><p><span><span>We\u2019ll be a great match if you have:<\/span><\/span><\/p><ul><li><span><span>Bachelor\u2019s Degree is preferred.<\/span><\/span><\/li><li><span><span>Have 2-3 years of sales \u00a0or account management experience, including consultative-based sales, inside sales, upselling, cross-selling or renewal sales.<\/span><\/span><\/li><li><span><span>Experience with high-volume calling with a proven track record of sales or account management, ideally within the <i><b>software, hardware or technology service industries<\/b><\/i>.<\/span><\/span><\/li><li><span><span>Demonstrate excellent command of <b>Cantonese and English language<\/b>\u00a0(verbal and written).<\/span><\/span><\/li><li><span><span>Have experience managing the <i><b>Hong Kong market<\/b><\/i>.<\/span><\/span><\/li><li><span><span>Experience working with or selling <i><b>Cloud Computing<\/b><\/i>\u00a0such as Software as a Service <i><b>(SaaS)<\/b><\/i>\/ Platform as a Service <i><b>(PaaS)<\/b><\/i>\/ Infrastructure as a Service <i><b>(IaaS)<\/b><\/i>\u00a0would be highly advantageous.<\/span><\/span><\/li><li><span><span>Have experience or exposure to <i><b>Open Source Software (OSS)<\/b><\/i>\u00a0including but not limited to \u00a0Microsoft Azure, Office 365, Dynamics 365, Google Workspace or similar\u00a0solutions.<\/span><\/span><\/li><li><span><span>Strategic-thinker with an appreciation of complex selling cycles and ability to engage at exec-level.<\/span><\/span><\/li><li><span><span>Strong consultative approach to engage clients and prospects.<\/span><\/span><\/li><li><span><span>Result-driven with strong track record in delivering sales targets.<\/span><\/span><\/li><li><span><span>Demonstrated aptitude to learn and optimize new technology and 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enthusiastic about creating memorable experiences? Then come join us at Concentrix and work with energetic people who strive to enjoy every day.\\n\\nWe are seeking for a results-driven Channel Partner Sales professional to manage and expand our channel partner network. This role involves developing strategic relationships with partners and driving sales enablement programme to generate revenue. The ideal candidate will have a strong background in channel sales, partner management, and a proven track record of meeting sales targets.\\n\\nAs part of our organization\u2019s growth, this permanent position offers the opportunity to develop and gain business insights into SaaS solution adoption for the Hong Kong market. \\n\\nSuccessful candidates are strong communicators with customer-facing skills, adept at handling objections and building deep relationships across long sales cycles. Responsibilities include providing accurate sales forecasts, creating customer quotes, conducting research, and maintaining account records in the CRM system. Collaboration with the Business Intelligence team to analyze sales data and improve performance is also key to this role. Along the way, you will have access to world-class training opportunities to grow and enhance your skills and career. At Concentrix, you can truly Own Your Future!\",\"long_description\":\"<p><span><span>As a\u00a0Partner Success\u00a0in our team, you will:<\/span><\/span><\/p><p><\/p><p><b><b>Channel Partner Management<\/b><\/b><\/p><ul><li><b><i><i>Develop and maintain strategic relationships with channel partners<\/i><\/i><\/b>\u00a0to drive sales and revenue growth.<\/li><li>Coordinate with partners to implement <b><i><i>sales enablement programs<\/i><\/i><\/b>\u00a0and achieve sales objectives.<\/li><li>Manage the onboarding process for new partners and provide ongoing support to ensure their success.<\/li><li>Work closely with partners to understand customer needs and facilitate the adoption of <b><i><i>SaaS solutions<\/i><\/i><\/b>.<\/li><li>Set up new processes and workflows to address client requirements and improve sales efficiency.<\/li><\/ul><p><\/p><p><\/p><p><b><b>Pipeline and Performance Monitoring<\/b><\/b><\/p><ul><li>Stay informed about the market trends and competitive landscape, providing insights to the Sales Manager to formulate strategy and make informed decision.<\/li><li><b><i><i>Proactively track run rates of the pipeline including hand-off rate, close rate, velocity, and conversion rate<\/i><\/i><\/b>. This will help in identifying trends, forecasting sales performance, and making data-driven decisions to optimize the sales pipeline and improve overall sales effectiveness.<\/li><li><b><i><i>Collaborate with the Inside Sales Team and Account Managers<\/i><\/i><\/b>\u00a0to actively monitor the hand-off pipeline, gather feedback from partners and customers, update all stakeholders on sales closure status, and support the execution of close plans to ensure alignment with overall business goals. Support the execution of close plans by finalizing terms with the customer, addressing objections, coordinating with teams like legal and finance, and ensuring all documentation is completed to successfully close sales deals.<\/li><\/ul><p><\/p><p><b><b>Sales Enablement &amp; Opportunity Identification <\/b><\/b><\/p><ul><li>Identify and address complex roadblocks that may hinder the sales process, ensuring partners can effectively meet customer requirements.<\/li><li>Design and execute sales enablement programs to enhance partner capabilities and \u00a0channel partners in generating revenue.<\/li><li>Collaborate with partners to create tailored marketing and sales strategies that align with company objectives.<\/li><li>Provide partners with the necessary resources, training, and support to enhance their sales capabilities.<\/li><li>Monitor partner performance and provide feedback to optimize sales outcomes.<\/li><li>Develop and gain insights into SaaS solution adoption for the Hong Kong market through partner sales strategy.<\/li><li>Contribute to the organization\u2019s growth by identifying and pursuing new business opportunities.<\/li><\/ul><p><span><span>\u00a0<\/span><\/span><\/p><p><span><span>We\u2019ll be a great match if you have:<\/span><\/span><\/p><ul><li>Bachelor\u2019s Degree is preferred.<\/li><li>2-4 years of proven experience in channel sales, partner management, distributor or reseller management.<\/li><li>Experience with high-volume calling with strong background in managing and expanding channel partner networks, ideally with familiarity in <b><i><i>software or hardware solution selling\/ service industry<\/i><\/i><\/b>.<\/li><li>Demonstrate excellent command of <b><b>Cantonese and English language<\/b><\/b>\u00a0(verbal and written).<\/li><li>Have experience managing the <b><i><i>Hong Kong market<\/i><\/i><\/b>.<\/li><li>Experience working with or selling <b><i><i>Cloud Computing<\/i><\/i><\/b>\u00a0such as Software as a Service <b><i><i>(SaaS)<\/i><\/i><\/b>\/ Platform as a Service <b><i><i>(PaaS)<\/i><\/i><\/b>\/ Infrastructure as a Service <b><i><i>(IaaS)<\/i><\/i><\/b>\u00a0would be highly advantageous.<\/li><li>Have experience or exposure to <b><i><i>Open Source Software (OSS)<\/i><\/i><\/b>\u00a0including but not limited to \u00a0Microsoft Azure, Office 365, Dynamics 365, Google Workspace or similar\u00a0solutions.<\/li><li>Excellent communication and customer-facing skills with the ability to handle rejections and manage challenges effectively.<\/li><li><span>Strong consultative approach to engage clients and prospects.<\/span><\/li><li><span>Result-driven with strong track record in delivering sales targets.<\/span><\/li><li>Ability to work independently, manage ambiguity, and uncover complex roadblocks.<\/li><li>Curiosity and eagerness to develop business insights into SaaS solutions.<\/li><li>Demonstrated aptitude to learn and optimize new technology and data.<\/li><\/ul>\",\"ats_external_id\":\"R1530349\",\"location\":\"Northern China, Guangdong\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-12T20:26:14.834+08:00\",\"created_at\":\"2025-11-28T12:25:33.251+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/cnxglobalnonadvsory.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82MzU3?\",\"apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/CHN-Shenzhen\/Associate-Partner-Success--PCM--Hong-Kong-_R1530349\/apply\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"B2B 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Overseas Fortune Center\",\"city\":\"Suzhou\",\"state\":\"Shanghai\",\"postal_code\":\"215131\",\"region\":null,\"country\":\"China\",\"short_description\":\"Are you enthusiastic about creating memorable experiences? Then come join us at Concentrix and work with energetic people who strive to enjoy every day.\\n\\nWe are looking for a Mandarin speaking Sales Representative to join the Mainland China team based in Suzhou. This is a permanent position with onsite working environment.\\n\\nThe Associate Sales Representative is responsible for demonstrating the value and benefits of our client\u2019s products or services through customer engagement, with a primary focus on selling and\/or renewing contracts. This role is responsible for effectively articulating the value of products or services to customers.\",\"long_description\":\"<p>As an\u00a0Associate Sales Representative\u00a0in our team, you will :<\/p><p><b><b>Customer Engagement and Consultative Selling:<\/b><\/b><\/p><ul><li>Engage with <b><i><i>SMB (small and medium businesses) B2B customers<\/i><\/i><\/b>\u00a0to understand their needs and identify opportunities for consultative selling, offering <b><i><i>tailored SaaS cloud technology solutions<\/i><\/i><\/b>\u00a0that meet customer requirements and drive business transformation.<\/li><li><span>Convert prospects and qualified leads<\/span>\u00a0into opportunities and revenue by evaluating them through various criteria, such as <b><i><i>BANT<\/i><\/i><\/b>\u00a0(Budget, Authority, Need, and Timeline).<\/li><li>Uncover customer pain points and roadblocks through thoughtful questioning and problem-solving approaches.<\/li><li>Drive customer engagement to identify underlying challenges and propose new processes and workflows to enhance efficiency and productivity with our solutions.<\/li><li>Secure customer wins for SaaS solution adoption by maximizing the upselling and cross-selling opportunities through collaboration with the internal Technical Sales Specialist and Partner Channel Sales team.<\/li><li>Develop and maintain relationships with prospective customers across different organizational levels to promote <b><i><i>SaaS solution adoption<\/i><\/i><\/b>.<\/li><li>Build rapport with key stakeholders, positioning our solutions as strategic assets for their digital transformation journey.<\/li><li>Cultivate long-term engagement with prospects through consistent communication and value-driven solutions over extended sales cycles.<\/li><li>Handle objections and rejections creatively, treating each &#39;no&#39; as a challenge to overcome.<\/li><\/ul><p><\/p><p><b><b>Sales Forecasting &amp; Data Analysis<\/b><\/b><\/p><ul><li>Provide accurate sales forecasts, generate customer quotes, and maintain meticulous records of sales activities. 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enthusiastic about creating memorable experiences? 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Your goal is to secure more customer wins by demonstrating how our solutions meet their requirements, addressing pain points, and explaining technical architectures and end-user scenarios.\",\"long_description\":\"<p><span><span><span>As a\u00a0Technical Sales Representative\u00a0in our team, you will:<\/span><\/span><\/span><\/p><p><\/p><p><b><b>Technical Solution Development &amp; Customer Engagement<\/b><\/b><\/p><ul><li>Serve as the primary technical resource for the sales team, provide technical expertise on products, services, and technologies.<\/li><li>Attend customer meetings, engage with potential and existing customers to understand their technical needs and business objectives.<\/li><li>Collaborate with the sales team to develop customized solutions that meet customer requirements.<\/li><li>Demonstrate product features and benefits through presentations, demos, and technical discussions, both in person and via video conference.<\/li><li>Address technical queries and provide timely, accurate responses.<\/li><li>Confirm implementation requirements and pricing to provide customers with accurate cost projections.<\/li><li>Act as a customer advocate for pre-sales and post-sales discussion, offering consultative support and consistent follow-up.<\/li><li>Build and maintain strong relationships with key stakeholders, including IT managers and decision-makers.<\/li><\/ul><p><\/p><p><b><b>Market and Product Knowledge<\/b><\/b><\/p><ul><li>Stay up-to-date with industry trends, competitive landscape, and technological advancements to position <b><i><i>SaaS solution adoption<\/i><\/i><\/b>\u00a0effectively.<\/li><li>Provide feedback to the inside sales and channel partner team based on customer insights and market demands.<\/li><li>Identify opportunities to streamline and enhance sales processes, including recommending improvements, and develop and implement comprehensive training programs.<\/li><\/ul><p><\/p><p><b><b>Training and Reporting<\/b><\/b><\/p><ul><li>Train and support the sales team on technical aspects of products and solutions.<\/li><li>Conduct workshops and training sessions for internal teams and external customers\/partners to enhance product knowledge.<\/li><li>Track and report on solution adoption rates and customer feedback.<\/li><li>Create high-quality technical documentation and solution blueprints that are comprehensive, accurate, and easy to understand.<\/li><\/ul><p><span><span>\u00a0<\/span><\/span><\/p><p><span><span><span>We\u2019ll be a great match if you have:<\/span><\/span><\/span><\/p><ul><li>Bachelor degree, major in computer science is preferred<\/li><li>More than 5\u00a0years of experience in pre-sales or technical consulting role with customer-facing approach. More than 3 years of experience in technical sales of cloud products or related solutions.<\/li><li>Strong familiarity in <b><i><i>software or hardware solution selling\/ service industry<\/i><\/i><\/b>.<\/li><li>Excellent command of <b><b>Cantonese and English<\/b><\/b><b><b>\u00a0language<\/b><\/b>\u00a0proficiency (verbal and written).<\/li><li>Experience managing the <b><i><i>Hong Kong market<\/i><\/i><\/b>\u00a0is encouraged to apply for this role.<\/li><li>Experience working with or selling <b><i><i>Cloud Computing<\/i><\/i><\/b>\u00a0such as Software as a Service <b><i><i>(SaaS)<\/i><\/i><\/b>\/ Platform as a Service <b><i><i>(PaaS)<\/i><\/i><\/b>\/ Infrastructure as a Service <b><i><i>(IaaS)<\/i><\/i><\/b>\u00a0would be highly advantageous.<\/li><li>Have experience or exposure to <b><i><i>Open Source Software (OSS)<\/i><\/i><\/b>\u00a0including but not limited to \u00a0Microsoft Azure, Office 365, Dynamics 365, Google Workspace or similar\u00a0solutions.<\/li><li>Consultative capability to influence customers in an interactive approach with demonstrated ability to extract hidden or unrealized requirements from customer.<\/li><li>Problem solver and able to identify pain points and share best practices in open-source software management.<\/li><li>Demonstrated ability to focus and manage ambiguous customer needs into specific, deliverable requirements.<\/li><li>Customer-focused mindset with a commitment to delivering exceptional service and support on time.<\/li><li>Advanced written and verbal communication skills - 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Unit 2605B\uff0c26th Floor\uff0cWest Tower\uff0cChina Overseas Fortune Center\",\"address\":\"CHN Suzhou - Unit 2605B\uff0c26th Floor\uff0cWest Tower\uff0cChina Overseas Fortune Center\",\"city\":\"Suzhou\",\"state\":\"Shanghai\",\"postal_code\":\"215131\",\"region\":null,\"country\":\"China\",\"short_description\":\"Are you enthusiastic about creating memorable experiences? Then come join us at Concentrix and work with energetic people who strive to enjoy every day.\\n\\nWe are looking for a Mandarin & English speaking Technical Sales Representative (On-site) to join one of our exciting, expansion projects.\\n\\nReporting to the Sales Manager, the Associate Technical Sales Specialist is the key technical expert responsible for providing in-depth technical consulting for sales opportunities across a broad portfolio of moderate to highly complex technology cloud solution products for the Greater China region. \\n\\nAs the Technical Sales Specialist, you will prepare technical insights and presentations to align with customers' needs and IT initiatives in SaaS solution adoption. You will support the inside sales team in generating new business and growing existing accounts by assessing advanced application needs and offering tailored solutions. Your goal is to secure more customer wins by demonstrating how our solutions meet their requirements, addressing pain points, and explaining technical architectures and end-user scenarios.\\n\\nSuccessful candidates will have sound knowledge in Cloud Computing or Open-Source Software (OSS), strong technical assessment and evaluation skills, with a customer-centric approach to drive success through persuasive processes and explore various technical recommendations to improve or enable customers\u2019 cloud adoption journeys. Along the way, you will have access to world-class training opportunities to grow and enhance your skills and career. At Concentrix, you can truly Own Your Future!\",\"long_description\":\"<p><\/p><p><b><span>As a\u00a0Technical Sales Representative\u00a0in our team, you will:<\/span><\/b><\/p><p><\/p><p><b>Technical Solution Development &amp; Customer Engagement<\/b><\/p><ul><li>Serve as the primary technical resource for the sales team, provide technical expertise on products, services, and technologies.<\/li><li>Attend customer meetings, engage with potential and existing customers to understand their technical needs and business objectives.<\/li><li>Collaborate with the sales team to develop customized solutions that meet customer requirements.<\/li><li>Demonstrate product features and benefits through presentations, demos, and technical discussions, both in person and via video conference.<\/li><li>Address technical queries and provide timely, accurate responses.<\/li><li>Confirm implementation requirements and pricing to provide customers with accurate cost projections.<\/li><li>Act as a customer advocate for pre-sales and post-sales discussion, offering consultative support and consistent follow-up.<\/li><li>Build and maintain strong relationships with key stakeholders, including IT managers and decision-makers.<\/li><\/ul><p><\/p><p><b>Market and Product Knowledge<\/b><\/p><ul><li>Stay up-to-date with industry trends, competitive landscape, and technological advancements to position <b><i>SaaS solution adoption<\/i><\/b> effectively.<\/li><li>Provide feedback to the inside sales and channel partner team based on customer insights and market demands.<\/li><li>Identify opportunities to streamline and enhance sales processes, including recommending improvements, and develop and implement comprehensive training programs.<\/li><\/ul><p><\/p><p><b>Training and Reporting<\/b><\/p><ul><li>Train and support the sales team on technical aspects of products and solutions.<\/li><li>Conduct workshops and training sessions for internal teams and external customers\/partners to enhance product knowledge.<\/li><li>Track and report on solution adoption rates and customer feedback.<\/li><li>Create high-quality technical documentation and solution blueprints that are comprehensive, accurate, and easy to understand.<\/li><\/ul><p><\/p><p>We\u2019ll be a great match if you\u2026\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/p><ul><li>Bachelor\u2019s Degree is preferred.<\/li><li>2-3 years of experience in pre-sales or technical consulting role with customer-facing approach.<\/li><\/ul><ul><li>Strong familiarity in <b><i>software or hardware solution selling\/ service industry<\/i><\/b>.<\/li><li>Excellent command of <b>Chinese language<\/b> proficiency (verbal and written).<\/li><li>Have experience managing the <b><i>Greater China\/ Mainland China\/ Taiwan market<\/i><\/b>.<\/li><li>Experience working with or selling <b><i>Cloud Computing<\/i><\/b> such as Software as a Service <b><i>(SaaS)<\/i><\/b>\/ Platform as a Service <b><i>(PaaS)<\/i><\/b>\/ Infrastructure as a Service <b><i>(IaaS)<\/i><\/b> would be highly advantageous.<\/li><li>Have experience or exposure to <b><i>Open Source Software (OSS)<\/i><\/b> including but not limited to\u00a0 Microsoft Azure, Office 365, Dynamics 365, Google Workspace or similar solutions.<\/li><\/ul><ul><li>Consultative capability to influence customers in an interactive approach with demonstrated ability to extract hidden or unrealized requirements from customer.<\/li><li>Problem solver and able to identify pain points and share best practices in open-source software management.<\/li><li>Demonstrated ability to focus and manage ambiguous customer needs into specific, deliverable requirements.<\/li><li>Customer-focused mindset with a commitment to delivering exceptional service and support on time.<\/li><li>Advanced written and verbal communication skills - 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18 Software Park Road(DLSP9)\",\"address\":\"CHN Dalian - 18 Software Park Road(DLSP9)\",\"city\":\"DALIAN\",\"state\":\"Liaoning\",\"postal_code\":\"116023\",\"region\":null,\"country\":\"China\",\"short_description\":\"Reporting to the Sales Manager, the Renewal Sales Specialist role will focus on account management and sales renewals where you will generate new revenue as part of an inside sales team.\\n\\n\\nYou will articulate the value of products or services to customers and accountable for revenue retention motions including product\/service contract renewals, extension, upsell and expansion for health technology products across Japan region.\\n\\n\\nAs part of our organization\u2019s growth, this expansion role is a permanent position where you get to develop a new technology business line as our organization expands the business. 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Sp\u00e9cialistes de l&#39;am\u00e9lioration de l&#39;exp\u00e9rience client et de l&#39;optimisation des processus m\u00e9tiers, nous aidons les entreprises \u00e0 se transformer et atteindre l&#39;excellence, dans un environnement inclusif, collaboratif et innovant.<\/p><p><\/p><p><b>Votre mission en tant que Conseiller Client\u00e8le<\/b><\/p><p><\/p><p>Votre r\u00f4le principal sera d\u2019\u00eatre l\u2019interlocuteur privil\u00e9gi\u00e9 de nos clients. Vous aurez pour missions de :<\/p><ul><li>Accompagner prospects et clients dans la r\u00e9solution de probl\u00e8mes ou pour fournir des renseignements.<\/li><li>Contribuer activement \u00e0 promouvoir notre image de marque et \u00e0 d\u00e9velopper la satisfaction client.<\/li><li>G\u00e9rer efficacement les r\u00e9clamations.<\/li><li>\u00catre un ambassadeur de la satisfaction client !<\/li><li>Par quels moyens ? Des appels entrants, des mails, des courriers et, potentiellement, des interactions via les r\u00e9seaux sociaux. 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Ever dreamt of working in Spain?<\/p><p><\/p><p>Bring your talents to our top cities, Barcelona, and Malaga. Here, you will discover our tech and creative hubs that offer a young, dynamic, and multicultural work environment.<\/p><p><\/p><p>We\u2019re on the lookout for Flemish speakers, interested in working in sales, technical support, or customer service roles, and join our team of game-changers who engage with customers from top brands from tech, finance, travel, fashion, healthcare, or another leading-edge industry.<\/p><p><\/p><p>We offer benefits that help you support your unique lifestyle:<\/p><p>- Full-time 39 hours\/week contract<\/p><p>- Competitive salary and performance bonus<\/p><p>- Relocation package to help you upon your arrival<\/p><p>- Career development programs, specialized courses, and language classes - Central location in Barcelona or Malaga<\/p><p>- Bring-a-friend (referral) bonus opportunities<\/p><p>- Salary range between 26K EUR to 32k EUR annually depending on the position.<\/p><p><\/p><p>Reimagine the best version of you!<\/p><p>If all this feels like the perfect next step in your career journey, we want to hear from you!<\/p><p>Apply today and discover why over 440,000 game-changers around the globe call Concentrix &#43; Webhelp their \u201cemployer of choice.\u201d<\/p><p>Join our team in these Mediterranean gems and let your professional journey flourish in the heart of Spain&#39;s rich culture and thriving business scenes.<\/p><p><\/p><p>Concentrix &#43; Webhelp is an equal opportunity employer<\/p><p>We&#39;re proudly united as one team, one company, globally. We&#39;re committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment.<\/p><p>All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/p><p><\/p><p>If you are interested or want to know more information. 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Now is your time to shine with Concentrix in this exciting opportunity to join our dynamic team as a Collections Advisor working on an internationally innovative campaign.<\/p>\\n<p>The role of the Collections Advisor is to deliver first-class tailored support based on each customer&rsquo;s circumstances. The Collections Advisor will be a crucial point of contact for our client&rsquo;s customers who are in arrears,&nbsp;<br \/>showing early indictors of financial hardship, and vulnerability. The collections advisor will positively.&nbsp; With a base salary of <strong>R11 000<\/strong><\/p>\\n<p>You&rsquo;ll be working on-site from our vibrant Cape Town office, where creativity meets cutting-edge technology. 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Discover why over 550,000 game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo; Together, we will achieve greatness and unlock unlimited possibilities. Apply today and let your career thrive!<\/p>\\n<p>With game-changers in over 70 different countries, we celebrate our differences and embrace what makes you unique. Imagine being a part of a company that supports each other&rsquo;s success and well-being, giving you the tools and support you need to be the best version of yourself and embark on a career with endless possibilities.<\/p>\\n<p><br \/><strong>Eligibility to work<\/strong><br \/>In accordance with South African law, only applicants who are legally authorized to work in the SA will be considered for this position, and the appointment will be made in line with the company&rsquo;s EE Plan.<\/p>\\n<p><strong>Disclaimer&nbsp;&nbsp; <\/strong><\/p>\\n<p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p>\\n<p>Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, colour, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.<\/p>\",\"ats_external_id\":\"ZA-1056\",\"location\":\"Cape Town, Cape Town\",\"job_type\":\"full_time\",\"salary\":\"11000\",\"salary_type\":\"monthly\",\"salary_currency\":\"ZAR\",\"updated_at\":\"2026-10-20T23:59:12.626Z\",\"created_at\":\"2025-11-27T13:47:43.671Z\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-uk.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMDU2?\",\"apply_url\":\"https:\/\/concentrix-uk.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMDU2\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"finance\",\"job_industry\":\"telecommunications\",\"contract_type\":\"permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-uk\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"30\",\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"3\",\"auto_call\":\"0\",\"on_erp_listing\":\"1\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"546\",\"campaign_id\":\"1055\",\"campaign_title\":\"GTM_EMEA_SA_Customer Service - BMW\",\"campaign_type\":\"job_application\",\"job_title\":\"UK Customer Service Advisor\",\"street\":\"9 Hertzog Boulevard Foreshore \",\"address\":\"9 Hertzog Boulevard Foreshore \",\"city\":\"Cape Town\",\"state\":\"Western Cape\",\"postal_code\":\"8000\",\"region\":\"Cape Town\",\"country\":\"South Africa\",\"short_description\":\"Join Concentrix Today!\",\"long_description\":\"<p data-pm-slice=\\\"1 1 []\\\">Are you looking for an opportunity to jumpstart your career in the&nbsp;service industry? Now is your time to shine with Concentrix in this exciting opportunity to join our dynamic team as a&nbsp;Customer Support Advisor&nbsp;working on an internationally innovative campaign.<\/p>\\n<p>To provide a support service to Financial Advisers and customers, delivering an industry-leading level of customer service and continuously finding ways to help our Financial Advisers, customers, and our clients to achieve their strategy and objectives. Providing support to your team leader and wider leadership team to understand, deliver against, and lead the team to improve the customer journey. With a base salary of <strong>R8500<\/strong><\/p>\\n<p>You&rsquo;ll be working on-site from our vibrant Cape Town office, where creativity meets cutting-edge technology. All the while, you&rsquo;ll become part of a community of like-minded individuals who become friends for life.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>This&nbsp;Customer Support&nbsp;Advisor role at Concentrix is a great match if you:<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Minimum of Grade 12 \/ Matric <\/strong><\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>12 Months international Call Centre OR 6 Months Financial\/Banking OR 24 months local experience in call centre Customer service <\/strong><\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>What is in it for you?<br \/>In this role, we offer benefits that help you support your unique lifestyle:<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Base Salary of R8500<\/strong><\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Medical aid for the main member \/ medical insurance for the employee, and two dependents<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Pension Fund<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Subsidized transport<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Fantastic Employee Assistance Programme (EAP)<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Group life cover<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Access to financial well-being sessions, will writing sessions and stress management sessions<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Team building and upskill training opportunities<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Interactive and inclusive company culture<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>What you will do in this role:<\/strong><\/p>\\n<p><strong>Key Contribution Areas: <\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Take ownership of the work that you are trained in, within Group Customer Service. Able to assist colleagues, customers and advisers<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Working as part of the Operational teams, putting the customers at the heart of everything we do<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Demonstrate an awareness of the team measures and support how these are used to understand the customer journey<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Identify opportunities for further training and development<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Attend and contribute to team huddles. Discuss our customer requests and any challenges which would stop us from meeting our customer expectations.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Own all requests\/enquiries from end to end, minimising hand-offs and delivering a personal service<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Constantly seek additional knowledge to help you provide support to advisers, clients and colleagues, anticipating their needs and finding solutions to any challenges that arise<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Learn from feedback received on how to improve our service and collaborate with colleagues to meet collective business goals<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Identify ways in which we can continue to improve the way we do things<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>All transactions and enquiries required for the customer are processed accurately and promptly within agreed timescales<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Skills Required:<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>You will demonstrate a strong understanding of the following areas:<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Competent in a broad range of processes<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Basic complaint handling, such as first points of contact and appropriate logging of complaints<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Competent risk event handling and logging where appropriate - An understanding of the Quality Checking process<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Active and positive contributions to huddles and meetings<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Identifies and drives self-development opportunities - Good levels of communication skills with our customers<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p>Ready to bring your skills, experience and sense of urgency to a company that values your expertise. Discover why over 550,000 game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo; Together, we will achieve greatness and unlock unlimited possibilities. Apply today and let your career thrive!<\/p>\\n<p>&nbsp;<\/p>\\n<p>With game-changers in over 70 different countries, we celebrate our differences and embrace what makes you unique. Imagine being a part of a company that supports each other&rsquo;s success and well-being, giving you the tools and support you need to be the best version of yourself and embark on a career with endless possibilities.<\/p>\\n<p><br \/><strong>Eligibility to work<\/strong><br \/>In accordance with South African law, only applicants who are legally authorized to work in SA will be considered for this position, and the appointment will be made in line with the company&rsquo;s EE Plan.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Disclaimer&nbsp;&nbsp; <\/strong><\/p>\\n<p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p>\\n<p>Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, colour, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.<\/p>\",\"ats_external_id\":\"ZA-1055\",\"location\":\"Cape Town, Cape Town\",\"job_type\":\"full_time\",\"salary\":\"8500\",\"salary_type\":\"monthly\",\"salary_currency\":\"ZAR\",\"updated_at\":\"2026-10-20T23:59:12.617Z\",\"created_at\":\"2025-11-27T13:41:06.108Z\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-uk.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMDU1?\",\"apply_url\":\"https:\/\/concentrix-uk.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMDU1\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":\"telecommunications\",\"contract_type\":\"permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-uk\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"14\",\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"3\",\"auto_call\":\"0\",\"on_erp_listing\":\"0\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"547\",\"campaign_id\":\"1054\",\"campaign_title\":\"GTM_EMEA_SA_Customer Service - Currys\",\"campaign_type\":\"job_application\",\"job_title\":\"UK Customer Service Advisor\",\"street\":\"9 Hertzog Boulevard Foreshore \",\"address\":\"9 Hertzog Boulevard Foreshore \",\"city\":\"Cape Town\",\"state\":\"Western Cape\",\"postal_code\":\"8000\",\"region\":\"Cape Town\",\"country\":\"South Africa\",\"short_description\":\"Join Concentrix Today!\",\"long_description\":\"<p data-pm-slice=\\\"1 1 []\\\">Are you looking for an opportunity to jumpstart your career in the&nbsp;service industry? Now is your time to shine with Concentrix in this exciting opportunity to join our dynamic team as a&nbsp;Customer Support Advisor&nbsp;working on an internationally innovative campaign with a base salary of <strong>R7524,56 + Incentives<\/strong><br \/><br \/>You&rsquo;ll be working on-site from our vibrant Cape Town office where creativity meets cutting-edge technology. All the while, you&rsquo;ll become part of a community of like-minded individuals who become friends for life.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>This&nbsp;Customer Support&nbsp;Advisor role at Concentrix is a great match if you:<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Have a minimum of <strong>6 months of international contact centre experience (essential)<\/strong><\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Passed Grade 12<\/strong><\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Ability to work shifts aligned to UK business hours<\/strong><\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Proficient in English verbal communication<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Self-motivated and highly responsible<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>What is in it for you?<br \/>In this role, we offer benefits that help you support your unique lifestyle:<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Base Salary of <strong>R7524,56 + Incentives<\/strong><\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Medical aid for main member \/ medical insurance for employee and two dependents<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Pension Fund<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Subsidized transport<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Fantastic Employee Assistance Programme (EAP)<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Group life cover<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Access to financial well-being sessions, will writing sessions and stress management sessions<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Team building and upskill training opportunities<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Interactive and inclusive company culture<\/p>\\n<\/li>\\n<\/ul>\\n<p><br \/><strong>What you will do in this role<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Taking ownership of high-profile, escalated cases from beginning to resolution<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Managing work orders within business SLA's<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Proactively offer solutions to any issues or concerns that customers might face<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Consistently applying agreed behavioural and compliance standards<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Sharing knowledge and skills with other members of the team<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Communicating new information that is relevant to the campaign to colleagues, customers and managers<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Developing and maintaining current knowledge of the campaign<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Ensuring first contact resolution at all times<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Protecting information security and taking responsibility for highlighting any issues that you are made aware of by using the correct processes<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Providing excellent customer experiences at all times<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Verifying and updating customer information<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Proactively offering solutions to any issues or concerns that customers might face<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Your qualifications and experience<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p>Ready to bring your skills, experience and sense of urgency to a company that values your expertise. Discover why over 550,000 game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo; Together, we will achieve greatness and unlock unlimited possibilities. Apply today and let your career thrive!<\/p>\\n<p>&nbsp;<\/p>\\n<p>With game-changers in over 70 countries, we celebrate our differences and embrace what makes each of us unique. Imagine being a part of a company that supports each other&rsquo;s success and well-being, giving you the tools and support you need to be the best version of yourself and embark on a career with endless possibilities.<\/p>\\n<p><br \/><strong>Eligibility to work<\/strong><br \/>In accordance with South African law, only applicants who are legally authorized to work in SA will be considered for this position, and the appointment will be made in line with the company&rsquo;s EE Plan.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Disclaimer&nbsp;&nbsp; <\/strong><\/p>\\n<p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p>\\n<p>Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, colour, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.<\/p>\",\"ats_external_id\":\"ZA-1054\",\"location\":\"Cape Town, Cape Town\",\"job_type\":\"full_time\",\"salary\":\"7524.56\",\"salary_type\":\"monthly\",\"salary_currency\":\"ZAR\",\"updated_at\":\"2026-10-20T23:59:12.608Z\",\"created_at\":\"2025-11-27T13:34:05.332Z\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-uk.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMDU0?\",\"apply_url\":\"https:\/\/concentrix-uk.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMDU0\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":\"telecommunications\",\"contract_type\":\"permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-uk\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"16\",\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"3\",\"auto_call\":\"0\",\"on_erp_listing\":\"1\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"548\",\"campaign_id\":\"1053\",\"campaign_title\":\"GTM_EMEA_SA_Retention - Sky\",\"campaign_type\":\"job_application\",\"job_title\":\"UK Retention Advisor\",\"street\":\"9 Hertzog Boulevard Foreshore \",\"address\":\"9 Hertzog Boulevard Foreshore \",\"city\":\"Cape Town\",\"state\":\"Western Cape\",\"postal_code\":\"8000\",\"region\":\"Cape Town\",\"country\":\"South Africa\",\"short_description\":\"Join Concentrix Today!\",\"long_description\":\"<p data-pm-slice=\\\"1 1 []\\\"><strong>Ready to make an impact?<\/strong> Bring your skills, drive, and ambition to <strong>Concentrix<\/strong> &mdash; where <strong>550,000+ game-changers across 70+ countries<\/strong> are proud to call us their <em>employer of choice<\/em>. <strong>Belong<\/strong> to a global community that celebrates individuality and diversity. <strong>Grow<\/strong> with the tools, support, and opportunities to become your best self. <strong>Thrive<\/strong>&nbsp;in a culture that champions your success&nbsp;<em>and<\/em> well-being. <strong>Unlock<\/strong> endless career possibilities and achieve greatness &mdash; together.<\/p>\\n<p data-pm-slice=\\\"1 1 []\\\"><strong>Jumpstart your career in Cape Town!<\/strong> Join Concentrix as a <strong>Retention Advisor<\/strong>&nbsp;on an internationally innovative campaign. <strong>R8 000 base salary + Performance Incentives<\/strong>, vibrant on-site office, and friends for life. <strong>Apply now!<\/strong>&nbsp;<\/p>\\n<p><strong>This&nbsp;Sales\/Customer Service Advisor role at Concentrix is a great match if you:<\/strong><\/p>\\n<ul>\\n<li>1 year call centre experience AND \/ OR 6 months Direct Sales experience <strong>(excluding retail clothing)<\/strong> OR Collections and customer service experience&nbsp;<\/li>\\n<li><strong>Passed Grade 12 or NQF4<\/strong><\/li>\\n<li><strong>Minimum B2 (English Language level, Email Writing and computer literacy)<\/strong><\/li>\\n<li>Neutral voice profile<\/li>\\n<\/ul>\\n<p><strong>What is in it for you?<\/strong><br \/><strong>In this role, we offer benefits that help you support your unique lifestyle:<\/strong><\/p>\\n<ul>\\n<li>Base Salary of <strong>R8000 + Performance Incentives<\/strong><\/li>\\n<li><strong>Choice between Medical Aid OR Medical Insurance.<\/strong>\\n<ul>\\n<li>Medical aid &ndash; Covers only the employee<\/li>\\n<li>Medical insurance &ndash; Covers employee and 2 dependents<\/li>\\n<\/ul>\\n<\/li>\\n<li><strong>Retirement Fund<\/strong>\\n<ul>\\n<li>2.5% employer contribution, 2.5% employee contributions&nbsp;<\/li>\\n<\/ul>\\n<\/li>\\n<li><strong>Subsidized transport<\/strong>\\n<ul>\\n<li>Subsidized transport is provided between the hours of 7 pm and 6 am - Employee will contribute a maximum of R350&nbsp;<\/li>\\n<\/ul>\\n<\/li>\\n<li><strong>Night Shift allowance<\/strong><br \/>\\n<ul>\\n<li>10 - 15% adder for all hours worked between 6 pm &ndash; 6 am<\/li>\\n<\/ul>\\n<\/li>\\n<li>Fantastic Employee Assistance Programme (EAP)<\/li>\\n<li>Group life cover<\/li>\\n<li>Access to financial well-being sessions, will-writing sessions and stress management sessions<\/li>\\n<li>Team building and upskilling training opportunities<\/li>\\n<li>Interactive and inclusive company culture<\/li>\\n<\/ul>\\n<p><br \/><strong>What you will do in this role<\/strong><\/p>\\n<p><strong>Key Responsibilities will include:&nbsp;<\/strong><\/p>\\n<ul>\\n<li>Quickly understanding customers&rsquo; requirements to create a tailor-made package that best&nbsp;suits their needs, ultimately persuading new customers to choose as their&nbsp;entertainment provider or upgrading current subscriptions to make sure each customer is&nbsp;<br \/>getting the most out of their package. This will be accomplished through engaging and&nbsp;meaningful conversations.&nbsp;<\/li>\\n<li>Keeping up to date with all products and campaigns so that you can effectively&nbsp;<br \/>support our customers and promote new and existing products, as well as our brand<\/li>\\n<li>Keeping the customer at the heart of all that we do<\/li>\\n<li>Sharing best practice with colleagues and delivering and receiving feedback so that you&nbsp;are constantly learning and improving<\/li>\\n<li>Continued self-development through a range of learning and development resources<\/li>\\n<li>Delivering the best service in the country in every interaction<\/li>\\n<li>Adhering to all compliance guidelines to ensure you are providing premium entertainment&nbsp;<br \/>products to the right customers, in the right way<\/li>\\n<\/ul>\\n<p><strong>Personal skills required for the role:<\/strong><\/p>\\n<ul>\\n<li>You&rsquo;ll have a passion to sell, while always putting the customer first to deliver a solution that best suits their needs<\/li>\\n<li>You thrive in a target-driven environment and take ownership of your performance to meet expected KPIs<\/li>\\n<li>Exceptional service is second nature to you, and doing the right thing for our customers&nbsp;will be your natural approach<\/li>\\n<li>You&rsquo;ll be a resilient, flexible and innovative thinker who can quickly understand a&nbsp;customer&rsquo;s needs and will be able to draw on the resources at your disposal to find the&nbsp;right solution<\/li>\\n<li>You&rsquo;re confident in a high-paced environment and able to adapt to changing requirements<\/li>\\n<li>You&rsquo;ll be able to build relationships with our customers quickly, showing compassion and&nbsp;empathy when needed in a helpful, upbeat and positive manner whilst letting your&nbsp;personality shine through<\/li>\\n<li>Passionate about providing our customers with the best service in the country, you will&nbsp;see challenges through to resolution<\/li>\\n<\/ul>\\n<p><strong>Eligibility to work<\/strong><br \/>In accordance with South African law, only applicants who are legally authorized to work in SA will be considered for this position, and the appointment will be made in line with the company&rsquo;s EE Plan.<\/p>\\n<p><strong>Disclaimer&nbsp;&nbsp;<\/strong><\/p>\\n<p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p>\\n<p>Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, colour, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.<\/p>\",\"ats_external_id\":\"ZA-1053\",\"location\":\"Cape Town, Cape Town\",\"job_type\":\"full_time\",\"salary\":\"8000\",\"salary_type\":\"monthly\",\"salary_currency\":\"ZAR\",\"updated_at\":\"2026-10-20T23:59:12.594Z\",\"created_at\":\"2025-11-27T13:28:07.965Z\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-uk.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMDUz?\",\"apply_url\":\"https:\/\/concentrix-uk.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMDUz\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"sales\",\"job_industry\":\"telecommunications\",\"contract_type\":\"permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-uk\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"27\",\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"3\",\"auto_call\":\"0\",\"on_erp_listing\":\"1\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"549\",\"campaign_id\":\"1052\",\"campaign_title\":\"GTM_EMEA_SA_Customer Service - Scottish Power\",\"campaign_type\":\"job_application\",\"job_title\":\"Utilities Customer Service Advisor\",\"street\":\"9 Hertzog Boulevard Foreshore \",\"address\":\"9 Hertzog Boulevard Foreshore \",\"city\":\"Cape Town\",\"state\":\"Western Cape\",\"postal_code\":\"8000\",\"region\":\"Cape Town\",\"country\":\"South Africa\",\"short_description\":\"Join Concentrix Today!\",\"long_description\":\"<p data-pm-slice=\\\"1 1 []\\\">Are you looking for an opportunity to jumpstart your career in the&nbsp;service industry? Now is your time to shine with Concentrix in this exciting opportunity to join our dynamic team as a&nbsp;Customer Support Advisor&nbsp;working on an internationally innovative campaign.<br \/><br \/>You&rsquo;ll be working on-site from our vibrant Cape Town office, where creativity meets cutting-edge technology. All the while, you&rsquo;ll become part of a community of like-minded individuals who become friends for life.<\/p>\\n<p><strong>This&nbsp;Customer Support&nbsp;Advisor role at Concentrix is a great match if you have:<\/strong><\/p>\\n<ul>\\n<li><strong>2 years of customer service experience, call centre AND \/ OR 6 months of Utilities experience<\/strong><\/li>\\n<li>Ability to type 25wpm <strong>(Essential)<\/strong><\/li>\\n<li>Must have passed Grade 12<\/li>\\n<li>Ability to work rotational shifts aligned to <strong>UK &amp; US business hours<\/strong><\/li>\\n<li>Proficient in English verbal communication<\/li>\\n<li>Minimum B2 <strong>(English Language level, Email Writing and computer literacy)<\/strong><\/li>\\n<li>Self-motivated and highly responsible<\/li>\\n<\/ul>\\n<p><strong>What is in it for you?<\/strong><\/p>\\n<p><strong>In this role, we offer benefits that help you support your unique lifestyle:<\/strong><\/p>\\n<ul>\\n<li>A monthly <strong>basic salary of R7545<\/strong><\/li>\\n<li><strong>Night Shift Allowance - <\/strong>Applicable after 7 pm<strong>&nbsp;<br \/><\/strong><\/li>\\n<li>Choice between Medical Aid OR Medical Insurance\\n<ul>\\n<li><strong>Medical aid<\/strong> &ndash; Covers only employee<\/li>\\n<li><strong>Medical Insurance<\/strong> &ndash; Covers employee and 2 dependents<\/li>\\n<\/ul>\\n<\/li>\\n<li><strong>Subsidised transport<\/strong><\/li>\\n<li><strong>Pension Fund&nbsp;<\/strong>\\n<ul>\\n<li><strong>2.5% company contribution, 2.5% employee contribution<\/strong><\/li>\\n<\/ul>\\n<\/li>\\n<li>Fantastic Employee Assistance Programme (EAP)<\/li>\\n<li>Access to financial well-being sessions, will-writing sessions and stress management sessions<\/li>\\n<li>Team building and upskill training opportunities<\/li>\\n<li>Interactive and inclusive company culture<\/li>\\n<\/ul>\\n<p><br \/><strong>What will you do in this role:<\/strong><\/p>\\n<ul>\\n<li>Be able to demonstrate knowledge and practical application in supporting customers in vulnerable circumstances, including financial, mental, and physical vulnerabilities.<\/li>\\n<li>Be able to demonstrate good listening skills<\/li>\\n<li>Be able to demonstrate and show experience of being able to negotiate with customers in hardship, ensuring the result is a suitable, affordable repayment plan.<\/li>\\n<li>Actively working in a customer-focused environment which specialises in supporting customers who are struggling financially or with extra needs<\/li>\\n<li>Have a full understanding of the implications of vulnerability and how to proactively identify these circumstances and apply positive outcomes for customers.<\/li>\\n<li>Demonstrate a superior level of empathy whilst efficiently supporting the customer.<\/li>\\n<li>The candidate should show a high level of emotional maturity that indicates a deep understanding of the impacts of vulnerability \/ financial hardship and how this can impact the customer.<\/li>\\n<li>The candidate should be able to sensitively question the customer and demonstrate they can relate to the customer's circumstances.<\/li>\\n<\/ul>\\n<p><br \/>Ready to bring your skills, experience and sense of urgency to a company that values your expertise? Discover why over 550,000 game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo; Together, we&rsquo;ll achieve greatness and unlock unlimited possibilities. Apply today and let your career thrive!<\/p>\\n<p>With game-changers in over 70 different countries, we celebrate our differences and embrace what makes you unique. Imagine being a part of a company that supports each other&rsquo;s success and well-being, giving you the tools and support you need to be the best version of yourself and embark on a career with endless possibilities.<\/p>\\n<p><br \/><strong>Eligibility to work<\/strong><br \/>In accordance with South African law, only applicants who are legally authorised to work in SA will be considered for this position, and the appointment will be made in line with the company&rsquo;s EE Plan.<\/p>\\n<p><strong>Disclaimer&nbsp;&nbsp; <\/strong><\/p>\\n<p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p>\\n<p>Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, colour, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.<\/p>\",\"ats_external_id\":\"ZA-1052\",\"location\":\"Cape Town, Cape Town\",\"job_type\":\"full_time\",\"salary\":\"7545\",\"salary_type\":\"monthly\",\"salary_currency\":\"ZAR\",\"updated_at\":\"2026-10-20T23:59:12.582Z\",\"created_at\":\"2025-11-27T12:40:25.046Z\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-uk.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMDUy?\",\"apply_url\":\"https:\/\/concentrix-uk.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMDUy\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":\"telecommunications\",\"contract_type\":\"permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-uk\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"26\",\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"3\",\"auto_call\":\"0\",\"on_erp_listing\":\"1\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"550\",\"campaign_id\":\"1050\",\"campaign_title\":\"GTM_NA_SA_Customer Service - Super.com\",\"campaign_type\":\"job_application\",\"job_title\":\"USA Customer Service Advisor\",\"street\":\"9 Hertzog Boulevard Foreshore \",\"address\":\"9 Hertzog Boulevard Foreshore \",\"city\":\"Cape Town\",\"state\":\"Western Cape\",\"postal_code\":\"8000\",\"region\":\"Cape Town\",\"country\":\"South Africa\",\"short_description\":\"Join Concentrix Today!\",\"long_description\":\"<p data-pm-slice=\\\"1 1 []\\\">Are you looking for an opportunity to jumpstart your career in the service industry? Now is your time to shine with Concentrix in this exciting opportunity to join our dynamic team as a Customer Service Advisor, working on an internationally innovative campaign with a base salary of <strong>R8000 <\/strong>and a <strong>guaranteed campaign allowance of R1000.<\/strong><br \/><br \/>You&rsquo;ll be working on-site from our vibrant Cape Town office, where creativity meets cutting-edge technology. All the while, you&rsquo;ll become part of a community of like-minded individuals who become friends for life.<\/p>\\n<p><strong>This&nbsp;Customer Service&nbsp;Advisor role at Concentrix is a great match if you:&nbsp;<\/strong><\/p>\\n<ul>\\n<li>Have a minimum of 12 months of International BPO Call Centre experience<strong>&nbsp;(Essential)<\/strong><\/li>\\n<li><strong>Must be credit-clear <\/strong><\/li>\\n<li>Passed Grade 12<\/li>\\n<li>Experience in travel, e-commerce, retail and fintech <strong>(Advantageous)<\/strong><\/li>\\n<li>Ability to work shifts in a 24-hour environment<\/li>\\n<li>Proficient in English verbal and written communication<\/li>\\n<li>Be self-motivated and highly responsible<\/li>\\n<\/ul>\\n<p><strong>What&rsquo;s in it for you<\/strong><\/p>\\n<p><strong>In this role, we offer benefits that help you support your unique lifestyle:<\/strong><\/p>\\n<ul>\\n<li>A monthly salary of <strong>R8000 <\/strong>and a guaranteed campaign allowance of <strong>R1000.<\/strong><\/li>\\n<li>Up to <strong>R3000 incentive<\/strong> based on performance<\/li>\\n<li><strong>Choice between Medical Aid OR Medical Insurance.<\/strong>\\n<ul>\\n<li>Medical aid &ndash; Covers only the employee<\/li>\\n<li>Medical insurance &ndash; Covers employee and 2 dependents<\/li>\\n<\/ul>\\n<\/li>\\n<li><strong>Retirement Fund<\/strong>\\n<ul>\\n<li>2.5% employer contribution, 2.5% employee contributions&nbsp;<\/li>\\n<\/ul>\\n<\/li>\\n<li><strong>Subsidized transport<\/strong>\\n<ul>\\n<li>Subsidized transport is provided between the hours of 7 pm and 6 am - Employee will contribute a maximum of R350&nbsp;<\/li>\\n<\/ul>\\n<\/li>\\n<li>Group life cover<\/li>\\n<li>Fantastic Employee Assistance Programme (EAP)<\/li>\\n<li>Access to financial well-being sessions, will-writing sessions and stress management sessions<\/li>\\n<li>Team building and upskilling training opportunities<\/li>\\n<li>Interactive and inclusive company culture<\/li>\\n<\/ul>\\n<p><br \/><strong>What you will do in this role:&nbsp;<\/strong><\/p>\\n<ul>\\n<li>Taking ownership of high-profile, escalated cases from beginning to resolution<\/li>\\n<li>Manage work orders within business SLA's<\/li>\\n<li>Assess Health and Safety risks and take a proactive approach to mitigate risks to the client's business<\/li>\\n<li>Consistently applying agreed behavioural and compliance standards<\/li>\\n<li>Sharing knowledge and skills with other members of the team<\/li>\\n<li>Communicating new information that is relevant to the campaign to colleagues, customers and managers<\/li>\\n<li>Developing and maintaining current knowledge of the campaign<\/li>\\n<li>Ensuring first contact resolution at all times<\/li>\\n<li>Protecting information security and taking responsibility for highlighting any issues that you are made aware of by using the correct processes<\/li>\\n<li>Providing excellent customer experiences at all times<\/li>\\n<li>Verifying and updating customer information<\/li>\\n<li>Proactively offering solutions to any issues or concerns that customers might face&nbsp;<\/li>\\n<\/ul>\\n<p><strong>Ready to make an impact?<\/strong> Bring your skills, drive, and ambition to <strong>Concentrix<\/strong> &mdash; where <strong>550,000+ game-changers across 70+ countries<\/strong> are proud to call us their <em>employer of choice<\/em>. <strong>Belong<\/strong> to a global community that celebrates individuality and diversity. <strong>Grow<\/strong> with the tools, support, and opportunities to become your best self. <strong>Thrive<\/strong>&nbsp;in a culture that champions your success&nbsp;<em>and<\/em> well-being. <strong>Unlock<\/strong> endless career possibilities and achieve greatness &mdash; together.<\/p>\\n<p><br \/><strong>Eligibility to work<\/strong><br \/>In accordance with South African law, only applicants who are legally authorized to work in SA will be considered for this position, and the appointment will be made in line with the company&rsquo;s EE Plan.<\/p>\\n<p><strong>Disclaimer&nbsp;&nbsp;<\/strong><\/p>\\n<p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p>\\n<p>Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, colour, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.<\/p>\",\"ats_external_id\":\"ZA-1050\",\"location\":\"Cape Town, Cape Town\",\"job_type\":\"full_time\",\"salary\":\"8000\",\"salary_type\":\"monthly\",\"salary_currency\":\"ZAR\",\"updated_at\":\"2026-10-20T23:59:12.569Z\",\"created_at\":\"2025-11-27T12:11:45.000Z\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-uk.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMDUw?\",\"apply_url\":\"https:\/\/concentrix-uk.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMDUw\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":\"telecommunications\",\"contract_type\":\"permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-uk\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"25\",\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"3\",\"auto_call\":\"0\",\"on_erp_listing\":\"1\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"551\",\"campaign_id\":\"1046\",\"campaign_title\":\"GTM VF Sheffield Inbound Sales\",\"campaign_type\":\"job_application\",\"job_title\":\"Inbound Sales Advisor\",\"street\":\"2 Nunnery Court\",\"address\":\"2 Nunnery Court\",\"city\":\"Sheffield\",\"state\":\"\",\"postal_code\":\"S2 5DG\",\"region\":\"Sheffield\",\"country\":\"United Kingdom\",\"short_description\":\"Join Concentrix Today!\",\"long_description\":\"<p><strong>Take steps towards a new career today!<\/strong><\/p>\\n<p><strong>About us&hellip;<\/strong><\/p>\\n<p><em><strong>Working with us is more than just a job. It&rsquo;s work you can feel proud of!<\/strong><\/em><\/p>\\n<p>We&rsquo;re looking for passionate, caring &amp; experienced people to join our Vodafone Inbound Sales team in our Sheffield Office! We are offering a fantastic opportunity to work on behalf of one of the UK&rsquo;s biggest Telecommunications company Vodafone!<\/p>\\n<ul>\\n<li>Excellent starting salary of&nbsp;<strong>&pound;26,520 plus opportunity to earn Bonus which is uncapped average earnings of &pound;716 a month!<\/strong><\/li>\\n<li>Role is site based 2 Nunnery Court, Sheffield S2 5DG<\/li>\\n<li><strong>Rotational Shift pattern.<\/strong> You will work 40 hrs per week between the hours of Monday - Friday 8am-10:15pm &amp; Saturday - Sunday 8am-8pm<\/li>\\n<\/ul>\\n<p>As a&nbsp;<strong>Vodafone Inbound Sales Advisor,<\/strong>&nbsp;You will be taking inbound calls from customers who are currently within the last 6 months of their contracts. Your role will be to assist with retentions, selling additional products and services as required and you will also deal with brand new customers!<\/p>\\n<p><strong>Benefits of being an Inbound Sales Advisor:<\/strong><\/p>\\n<ul>\\n<li>Full training provided<\/li>\\n<li>Fantastic&nbsp;<strong>Career Development<\/strong>&nbsp;opportunities and access to our fantastic&nbsp;<strong>Concentrix University<\/strong>&nbsp;portal<\/li>\\n<li>Exclusive discounts on sim only plans up to 80% for&nbsp;<strong>you &amp; up to 4 for family and friends!<\/strong><\/li>\\n<li>Exclusive discounts on broadband, mobile, TV channels, and more, including<\/li>\\n<\/ul>\\n<p>family &amp; friends deals\\\"<\/p>\\n<ul>\\n<li><strong>Refer a&nbsp;friend incentive<\/strong>!<\/li>\\n<\/ul>\\n<p><strong>What you&rsquo;ll need&hellip;<\/strong><\/p>\\n<ul>\\n<li>Individuals with excellent interpersonal and communication skills.<\/li>\\n<li>Computer literate, with the ability to navigate multiple systems efficiently<\/li>\\n<li>Clear criminal and credit records<\/li>\\n<li>Ability to provide reference within last 3 years of employment.<\/li>\\n<li>Computer literate with the ability to multitask and use multiple systems at any one time.<\/li>\\n<li>An ability to work as part of a great team<\/li>\\n<\/ul>\\n<p><em><strong>What are you waiting for?<\/strong><\/em><\/p>\\n<p><em><strong>We are&hellip;One Team. One Company. One Concentrix<\/strong><\/em><\/p>\\n<p><em><strong>Concentrix is an Equal Opportunity Employer<br \/><\/strong><\/em><em><strong>Concentrix is a Disability Confident and equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, colour, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.<\/strong><\/em><\/p>\",\"ats_external_id\":\"22929909\",\"location\":\"Sheffield, Sheffield\",\"job_type\":\"full_time\",\"salary\":\"26520\",\"salary_type\":\"annually\",\"salary_currency\":\"GBP\",\"updated_at\":\"2026-10-20T23:59:12.556Z\",\"created_at\":\"2025-11-26T16:27:51.501Z\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-uk.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMDQ2?\",\"apply_url\":\"https:\/\/concentrix-uk.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMDQ2\/apply?\",\"head_count\":\"45\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-uk\",\"internal_job_listing\":\"1\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"3\",\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"1\",\"on_erp_listing\":\"1\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"552\",\"campaign_id\":\"1044\",\"campaign_title\":\"GTM EE Billing Newcastle\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Support Advisor\",\"street\":\"The Rocket, Stephenson Quarter\",\"address\":\"The Rocket, Stephenson Quarter\",\"city\":\"Newcastle\",\"state\":\"\",\"postal_code\":\"NE1 3SA\",\"region\":\"Tyne & Wear\",\"country\":\"United Kingdom\",\"short_description\":\"Join Concentrix Today!\",\"long_description\":\"<p><span data-contrast=\\\"auto\\\">Experience the power of a game-changing career<\/span><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"auto\\\">Are you passionate about helping others and have a knack for communicating and problem-solving? If you&rsquo;re tech-savvy and thrive on efficiency then this could be your calling!<\/span><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"auto\\\">We&rsquo;re expanding our Customer Service team at Concentrix and we&rsquo;re on the hunt for team players, and go-getters to join us at our buzzing Newcastle Upon Tyne Site!<\/span><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"auto\\\">We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries.<\/span><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"auto\\\">As a Customer Service Advisor on our team, no day is the same. You&rsquo;ll have the opportunity to diversify your experience in the industry by dealing with, diagnosing and solving a range of issues and queries from our customers.<\/span><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"auto\\\">Supporting customers with their bills and technical queries, such as taking payments, billing issues and queries regarding their service, service support and guiding customers through products or features and how to optimize their use, achieving and exceeding sales, productivity and customer satisfaction targets, as well as identifying sales opportunities through lead generation. As the first point of contact, you&rsquo;ll dive into engaging, diverse conversations with customers to understand their goals, challenges, and needs and positively guide them through service excellence.<\/span><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"auto\\\">To succeed, you&rsquo;ll need to be an excellent communicator who can hear what is not being said and proactively offer solutions with empathy. We want people eager to learn and quick on the uptake. Overall your main priority will be to maintain or improve an excellent customer experience.<\/span><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"auto\\\">Are you ready to expand your knowledge and further your career? Unlock endless possibilities for your future by applying today!<\/span><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/p>\\n<p><strong><span data-contrast=\\\"auto\\\">Career growth and personal development<\/span><\/strong><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"auto\\\">This full time, onsite position is a great opportunity to expand your career and experience the power of what&rsquo;s next while developing &ldquo;friends for life&rdquo; at the same time. We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed.<\/span><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/p>\\n<p><strong><span data-contrast=\\\"auto\\\">Your qualifications<\/span><\/strong><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"auto\\\">Concentrix is a great match if you:<\/span><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"auto\\\">o Are proficient in English (oral and written)<\/span><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"auto\\\">o Are flexible to work shifts between, 8am &ndash; 9pm from Monday to Sunday<\/span><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"auto\\\">o Have a minimum of 6 months of continuous Customer Service experience<\/span><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"auto\\\">o Can commit to 100% training attendance to ensure you are fully prepared for your role.<\/span><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"auto\\\">o Embrace technology and have proficient computer literacy skills<\/span><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"auto\\\">o Have the ability to speedily navigate multiple systems effectively<\/span><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"auto\\\">o Have excellent interpersonal and communication skills<\/span><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"auto\\\">If you feel you don&rsquo;t check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it&rsquo;s this or another role.<\/span><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/p>\\n<p><strong><span data-contrast=\\\"auto\\\">What&rsquo;s in it for you<\/span><\/strong><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"auto\\\">In this role, we offer benefits that help you support your unique lifestyle:<\/span><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"auto\\\">o An hourly rate of &pound;12.75 (&pound;26,520 per year)<\/span><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"auto\\\">o Fortnightly Pay<\/span><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"auto\\\">o 40 Hour, permanent contract with 28 days paid holiday per year<\/span><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"auto\\\">o Discount on your Home Broadband<\/span><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"auto\\\">o Mobile phone plan discounts for you plus FIVE people of your choice!<\/span><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"auto\\\">o Discounted TV packages<\/span><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"auto\\\">o Fantastic discount at PUREGYM<\/span><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"auto\\\">o Amazing regular incentive prizes for top performers<\/span><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"auto\\\">o Benefits and discounts with local and national suppliers<\/span><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"auto\\\">o Refer a Friend incentive earning up to &pound;600 per successful referral PLUS additional incentives monthly!<\/span><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"auto\\\">o Free healthcare cover for you and your dependents with pension (after one year)<\/span><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"auto\\\">o Onsite car parking<\/span><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/p>\\n<p><strong><span data-contrast=\\\"auto\\\">Experience the best version of you!<\/span><\/strong><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"auto\\\">If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/span><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/p>\\n<p><strong><span data-contrast=\\\"auto\\\">Concentrix is an equal opportunity employer<\/span><\/strong><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"auto\\\">Concentrix is a Disability Confident and equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, colour, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.<\/span><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/p>\\n<p><strong><span data-contrast=\\\"auto\\\">Eligibility to work<\/span><\/strong><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"auto\\\">In accordance with the United Kingdom&rsquo;s law, only applicants who are legally authorized to work in the UK will be considered for this position.<\/span><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/p>\",\"ats_external_id\":\"2400138642\",\"location\":\"Newcastle, Tyne & Wear\",\"job_type\":\"full_time\",\"salary\":\"26520\",\"salary_type\":\"annually\",\"salary_currency\":\"GBP\",\"updated_at\":\"2026-10-20T23:59:12.544Z\",\"created_at\":\"2025-11-26T12:13:16.992Z\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-uk.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMDQ0?\",\"apply_url\":\"https:\/\/concentrix-uk.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMDQ0\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-uk\",\"internal_job_listing\":\"1\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"3\",\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":\"1\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"553\",\"campaign_id\":\"1041\",\"campaign_title\":\"GTM EE Billing Falkirk\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Support Advisor\",\"street\":\"1 Central Park Avenue, Central Business Park\",\"address\":\"1 Central Park Avenue, Central Business Park\",\"city\":\"Larbert\",\"state\":\"Scotland\",\"postal_code\":\"FK5 4RX\",\"region\":\"Falkirk\",\"country\":\"United Kingdom\",\"short_description\":\"Join Concentrix Today!\",\"long_description\":\"<p><span data-contrast=\\\"auto\\\">Experience the power of a game-changing career<\/span><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"auto\\\">Are you passionate about helping others and have a knack for communicating and problem-solving? If you&rsquo;re tech-savvy and thrive on efficiency then this could be your calling!<\/span><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"auto\\\">We&rsquo;re expanding our Customer Service team at Concentrix and we&rsquo;re on the hunt for team players, and go-getters to join us at our buzzing Falkirk Site!<\/span><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"auto\\\">We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries.<\/span><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"auto\\\">As a Customer Service Advisor on our team, no day is the same. You&rsquo;ll have the opportunity to diversify your experience in the industry by dealing with, diagnosing and solving a range of issues and queries from our customers.<\/span><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"auto\\\">Supporting customers with their bills and technical queries, such as taking payments, billing issues and queries regarding their service, service support and guiding customers through products or features and how to optimize their use, achieving and exceeding sales, productivity and customer satisfaction targets, as well as identifying sales opportunities through lead generation. As the first point of contact, you&rsquo;ll dive into engaging, diverse conversations with customers to understand their goals, challenges, and needs and positively guide them through service excellence.<\/span><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"auto\\\">To succeed, you&rsquo;ll need to be an excellent communicator who can hear what is not being said and proactively offer solutions with empathy. We want people eager to learn and quick on the uptake. Overall your main priority will be to maintain or improve an excellent customer experience.<\/span><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"auto\\\">Are you ready to expand your knowledge and further your career? Unlock endless possibilities for your future by applying today!<\/span><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/p>\\n<p><strong><span data-contrast=\\\"auto\\\">Career growth and personal development<\/span><\/strong><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"auto\\\">This full time, onsite position is a great opportunity to expand your career and experience the power of what&rsquo;s next while developing &ldquo;friends for life&rdquo; at the same time. We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed.<\/span><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/p>\\n<p><strong><span data-contrast=\\\"auto\\\">Your qualifications<\/span><\/strong><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"auto\\\">Concentrix is a great match if you:<\/span><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"auto\\\">o Are proficient in English (oral and written)<\/span><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"auto\\\">o Are flexible to work shifts between, 7:45 am &ndash; 9 pm from Monday to Sunday<\/span><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"auto\\\">o Have a minimum of 6 months of continuous Customer Service experience<\/span><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"auto\\\">o Can commit to 100% training attendance to ensure you are fully prepared for your role.<\/span><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"auto\\\">o Embrace technology and have proficient computer literacy skills<\/span><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"auto\\\">o Have the ability to speedily navigate multiple systems effectively<\/span><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"auto\\\">o Have excellent interpersonal and communication skills<\/span><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"auto\\\">If you feel you don&rsquo;t check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it&rsquo;s this or another role.<\/span><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/p>\\n<p><strong><span data-contrast=\\\"auto\\\">What&rsquo;s in it for you<\/span><\/strong><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"auto\\\">In this role, we offer benefits that help you support your unique lifestyle:<\/span><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"auto\\\">o An hourly rate of &pound;12.75 (&pound;26,520 per year)<\/span><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"auto\\\">o Monthly Pay<\/span><\/p>\\n<p><span data-contrast=\\\"auto\\\">o 40 Hour, permanent contract with 28 days paid holiday per year<\/span><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"auto\\\">o Discount on your Home Broadband<\/span><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"auto\\\">o Mobile phone plan discounts for you plus FIVE people of your choice!<\/span><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"auto\\\">o Discounted TV packages<\/span><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"auto\\\">o Fantastic discount at PUREGYM<\/span><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"auto\\\">o Amazing regular incentive prizes for top performers<\/span><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"auto\\\">o Benefits and discounts with local and national suppliers<\/span><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"auto\\\">o Refer a Friend incentive earning up to &pound;600 per successful referral PLUS additional incentives monthly!<\/span><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"auto\\\">o Free healthcare cover for you and your dependents with pension (after one year)<\/span><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"auto\\\">o Onsite car parking<\/span><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/p>\\n<p><strong><span data-contrast=\\\"auto\\\">Experience the best version of you!<\/span><\/strong><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"auto\\\">If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/span><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/p>\\n<p>&nbsp;<\/p>\\n<p><span data-ccp-props=\\\"{}\\\">Concentrix is a Disability Confident and equal opportunity employer. We evaluate qualified applicants without regard to race, colour, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status, or any other legally protected characteristic.<\/span><\/p>\",\"ats_external_id\":\"418087899\",\"location\":\"Larbert, Falkirk\",\"job_type\":\"full_time\",\"salary\":\"26520\",\"salary_type\":\"annually\",\"salary_currency\":\"GBP\",\"updated_at\":\"2026-10-20T23:59:12.534Z\",\"created_at\":\"2025-11-26T12:04:11.582Z\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-uk.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMDQx?\",\"apply_url\":\"https:\/\/concentrix-uk.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMDQx\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-uk\",\"internal_job_listing\":\"1\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"3\",\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":\"1\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"554\",\"campaign_id\":\"1040\",\"campaign_title\":\"GTM EE Tech Falkirk\",\"campaign_type\":\"job_application\",\"job_title\":\"Inbound Technical Support Advisor\",\"street\":\"1 Central Park Avenue, Central Business Park\",\"address\":\"1 Central Park Avenue, Central Business Park\",\"city\":\"Falkirk\",\"state\":\"Larbert\",\"postal_code\":\"FK5 4RX\",\"region\":\"United Kingdom\",\"country\":\"United Kingdom\",\"short_description\":\"Join Concentrix Today!\",\"long_description\":\"<p><strong>Technical Support Advisor &ndash; Customer Experience Focus<\/strong><\/p>\\n<p>Are you someone who enjoys <strong>helping others, solving problems, and building positive relationships<\/strong>? Join <strong>Concentrix<\/strong>, partnering with a leading telecommunications provider, where you&rsquo;ll support customers through technical queries while making a real difference to their day.<\/p>\\n<p>This role is ideal if you&rsquo;re looking for a <strong>stable, people\u2011focused career<\/strong> with <strong>clear development pathways<\/strong>, <strong>supportive training<\/strong>, and <strong>family\u2011friendly benefits<\/strong> that fit around real life.<\/p>\\n<p><strong>What you&rsquo;ll be doing<\/strong><\/p>\\n<ul>\\n<li><strong>Supporting customers with confidence and care<\/strong><br \/>You&rsquo;ll listen carefully to understand each customer&rsquo;s needs and guide them to effective technical solutions in a clear, reassuring way.<\/li>\\n<li><strong>Creating positive customer experiences<\/strong><br \/>By showing empathy, patience and understanding, you&rsquo;ll help customers feel heard, supported and valued.<\/li>\\n<li><strong>Identifying helpful product options<\/strong><br \/>Where appropriate, you&rsquo;ll suggest relevant upgrades or services that genuinely benefit the customer, passing warm leads to our sales team.<\/li>\\n<li><strong>Working as part of a supportive team<\/strong><br \/>You&rsquo;ll collaborate with colleagues and team leaders who are focused on shared success, quality outcomes and continuous improvement.<\/li>\\n<\/ul>\\n<p><strong>What we&rsquo;re looking for<\/strong><\/p>\\n<p>We welcome applicants from a wide range of backgrounds. You don&rsquo;t need to &ldquo;tick every box&rdquo; &mdash; <strong>training and support are provided<\/strong>.<\/p>\\n<ul>\\n<li>Strong communication and listening skills<\/li>\\n<li>An interest in technology and helping people use it confidently<\/li>\\n<li>A thoughtful, problem\u2011solving approach<\/li>\\n<li>Comfortable learning new systems with guidance<\/li>\\n<li>A positive, dependable mindset focused on customer care<\/li>\\n<\/ul>\\n<p><strong>Training &amp; development you can rely on<\/strong><\/p>\\n<ul>\\n<li>A <strong>comprehensive, structured training programme<\/strong><\/li>\\n<li>A supported <strong>nesting period<\/strong> to build confidence<\/li>\\n<li>Ongoing coaching, refresher training and career development opportunities<\/li>\\n<li>Clear progression pathways within Concentrix<\/li>\\n<\/ul>\\n<p><strong>What&rsquo;s in it for you?<\/strong><\/p>\\n<p><strong>Pay &amp; hours<\/strong><\/p>\\n<ul>\\n<li>Permanent <strong>40\u2011hour contract<\/strong><\/li>\\n<li>Convenient location, at Central Business Park, Larbert&nbsp;<\/li>\\n<li>5 days out of 7, between <strong>8am&ndash;9pm<\/strong><\/li>\\n<li><strong>&pound;26,520 annual salary<\/strong><\/li>\\n<li>Bonus opportunity of up to <strong>&pound;250 per month<\/strong>, plus uncapped bonus from successful lead generation<\/li>\\n<\/ul>\\n<p><strong>Family\u2011friendly &amp; wellbeing benefits<\/strong><\/p>\\n<ul>\\n<li><strong>Employee Assistance Programme (EAP)<\/strong> &ndash; free, confidential support for you <strong>and your dependants<\/strong>, including:<\/li>\\n<ul>\\n<li>Emotional wellbeing &amp; counselling<\/li>\\n<li>Financial and legal advice<\/li>\\n<li>Work\u2011life and family support<\/li>\\n<\/ul>\\n<li><strong>Group Life Assurance<\/strong> from day one &ndash; financial peace of mind for your loved ones<\/li>\\n<li><strong>Pension scheme<\/strong> with company contributions<\/li>\\n<li><strong>Eyecare vouchers<\/strong> (Specsavers)<\/li>\\n<li><strong>Dental cover options<\/strong><\/li>\\n<li><strong>Gym discount<\/strong> with PureGym<\/li>\\n<li><strong>Employee savings &amp; lifestyle discounts<\/strong> via Benefex<\/li>\\n<li><strong>Discounted broadband, mobile and TV packages<\/strong>, including <strong>family &amp; friends deals<\/strong><\/li>\\n<\/ul>\\n<p><strong>&nbsp;Why Concentrix?<\/strong><\/p>\\n<p>At Concentrix, we believe <strong>great customer experiences start with supported employees<\/strong>. We&rsquo;re proud to offer an inclusive, respectful and flexible working environment where your wellbeing, growth and life outside work truly matter.<\/p>\\n<p><strong>Concentrix is a Disability Confident and equal opportunity employer.<\/strong> We evaluate qualified applicants without regard to race, colour, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status, or any other legally protected characteristic.&nbsp;<\/p>\",\"ats_external_id\":\"1218209400\",\"location\":\"Falkirk, United Kingdom\",\"job_type\":\"full_time\",\"salary\":\"26520\",\"salary_type\":\"annually\",\"salary_currency\":\"GBP\",\"updated_at\":\"2026-10-13T23:59:13.350Z\",\"created_at\":\"2025-11-26T12:00:22.793Z\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-uk.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMDQw?\",\"apply_url\":\"https:\/\/concentrix-uk.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMDQw\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-uk\",\"internal_job_listing\":\"1\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"3\",\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":\"1\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"555\",\"campaign_id\":\"1039\",\"campaign_title\":\"GTM EE Bredbury Tech & Billing\",\"campaign_type\":\"job_application\",\"job_title\":\"Inbound Customer Advisor\",\"street\":\"Bredbury House, 5 Horsfield Way\",\"address\":\"Bredbury House, 5 Horsfield Way\",\"city\":\"Stockport\",\"state\":\"stockport\",\"postal_code\":\"SK6 2SU\",\"region\":\"Bredbury\",\"country\":\"United Kingdom\",\"short_description\":\"Join Concentrix Today!\",\"long_description\":\"<h2>Customer Support &amp; Technical Solutions Advisor<\/h2>\\n<p>Are you passionate about helping people, solving problems, and delivering exceptional customer experiences? Join <strong>Concentrix<\/strong>, partnering with a leading telecommunications provider, where you'll support customers with both billing and technical queries while making a real difference to their day.<\/p>\\n<p>This role offers the opportunity to develop a rewarding career in customer service, technical support, and problem resolution, backed by comprehensive training, ongoing development, and excellent employee benefits.<\/p>\\n<h3>What You'll Be Doing<\/h3>\\n<h3>Supporting Customers with Billing &amp; Technical Queries<\/h3>\\n<p>You'll handle a variety of customer contacts, resolving billing questions, payment enquiries, account discrepancies, and technical issues efficiently while delivering a positive customer experience.<\/p>\\n<h3>Delivering Exceptional Customer Experiences<\/h3>\\n<p>By actively listening, showing empathy, and communicating clearly, you'll help customers feel supported, valued, and confident that their concerns are being resolved.<\/p>\\n<h3>Problem Solving &amp; First Contact Resolution<\/h3>\\n<p>You'll diagnose issues, investigate customer concerns, and provide effective solutions wherever possible during the first interaction. Whether addressing a billing discrepancy or guiding a customer through a technical issue, you'll focus on delivering prompt, accurate resolutions.<\/p>\\n<h3>Payment Processing &amp; Account Support<\/h3>\\n<p>Assist customers with secure payment processing over the phone and provide support with account-related enquiries, ensuring accuracy and compliance at all times.<\/p>\\n<h3>Identifying Customer Needs<\/h3>\\n<p>Where appropriate, you'll identify opportunities to introduce relevant products or services that could benefit the customer, contributing to overall business success and enhancing the customer experience.<\/p>\\n<h3>Achieving Performance Targets<\/h3>\\n<p>You'll work within a target-driven environment focused on quality, customer satisfaction, efficiency, and service excellence while receiving ongoing support from your team and leaders.<\/p>\\n<hr \/>\\n<h3>What We're Looking For<\/h3>\\n<p>We welcome applicants from a variety of backgrounds. Full training is provided, so you don't need previous telecommunications experience.<\/p>\\n<p>Key qualities include:<\/p>\\n<ul>\\n<li>Strong communication and active listening skills<\/li>\\n<li>A customer-first mindset with a passion for helping others<\/li>\\n<li>Problem-solving ability and attention to detail<\/li>\\n<li>Interest in technology and troubleshooting<\/li>\\n<li>Resilience and adaptability in a fast-paced environment<\/li>\\n<li>Confidence using multiple systems and learning new processes<\/li>\\n<li>Ability to build rapport with a diverse range of customers<\/li>\\n<li>Focus on delivering high-quality service and first-contact resolution<\/li>\\n<\/ul>\\n<hr \/>\\n<h3>Training &amp; Development<\/h3>\\n<p>At Concentrix, we invest in your success from day one.<\/p>\\n<p>You'll receive:<\/p>\\n<ul>\\n<li>Comprehensive training on systems, products, customer service, billing processes, and technical support<\/li>\\n<li>A structured nesting period with ongoing guidance<\/li>\\n<li>Regular coaching and development support<\/li>\\n<li>Continuous learning opportunities<\/li>\\n<li>Clear career progression pathways within Concentrix<\/li>\\n<\/ul>\\n<hr \/>\\n<h3>What's In It For You?<\/h3>\\n<h3>Pay &amp; Hours<\/h3>\\n<ul>\\n<li>Permanent 40-hour contract<\/li>\\n<li>5 days out of 7 between 8:00am and 9:00pm<\/li>\\n<li>Location: Horsfield Way, Bredbury Industrial Estate, SK6 2SU<\/li>\\n<li>Annual salary: <strong>&pound;26,520<\/strong><\/li>\\n<li>Bonus opportunity of up to <strong>&pound;250 per month<\/strong><\/li>\\n<li>Uncapped bonus potential through successful lead generation<\/li>\\n<\/ul>\\n<h3>Benefits &amp; Wellbeing Support<\/h3>\\n<ul>\\n<li>Employee Assistance Programme (EAP) for you and your dependants<\/li>\\n<li>Confidential emotional wellbeing and counselling support<\/li>\\n<li>Financial and legal advice services<\/li>\\n<li>Work-life and family support resources<\/li>\\n<li>Group Life Assurance from day one<\/li>\\n<li>Pension scheme with company contributions<\/li>\\n<li>Eyecare vouchers<\/li>\\n<li>Dental cover options<\/li>\\n<li>PureGym discounts<\/li>\\n<li>Employee savings and lifestyle discounts via Benefex<\/li>\\n<li>Discounted broadband, mobile, and TV packages, including family and friends offers<\/li>\\n<\/ul>\\n<hr \/>\\n<h3>Why Concentrix?<\/h3>\\n<p>At Concentrix, we believe great customer experiences start with supported employees. You'll join an inclusive, collaborative workplace where your wellbeing, development, and career growth are genuinely valued. Every interaction is an opportunity to make a positive impact while building a rewarding future.<\/p>\\n<p><strong>Concentrix is a Disability Confident and equal opportunity employer. We evaluate qualified applicants without regard to race, colour, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status, or any other legally protected characteristic.<\/strong><\/p>\",\"ats_external_id\":\"4019700154\",\"location\":\"Stockport, Bredbury\",\"job_type\":\"full_time\",\"salary\":\"26520\",\"salary_type\":\"annually\",\"salary_currency\":\"GBP\",\"updated_at\":\"2026-10-20T23:59:12.521Z\",\"created_at\":\"2025-11-26T11:50:53.482Z\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-uk.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMDM5?\",\"apply_url\":\"https:\/\/concentrix-uk.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMDM5\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-uk\",\"internal_job_listing\":\"1\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"3\",\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"1\",\"on_erp_listing\":\"1\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"556\",\"campaign_id\":\"1038\",\"campaign_title\":\"GTM Plusnet Falkirk\",\"campaign_type\":\"job_application\",\"job_title\":\"Inbound Sales Advisor\",\"street\":\"1 Central Park Avenue, Central Business Park\",\"address\":\"1 Central Park Avenue, Central Business Park\",\"city\":\"Larbert\",\"state\":\"Falkirk\",\"postal_code\":\"FK5 4RX\",\"region\":\"United Kingdom\",\"country\":\"United Kingdom\",\"short_description\":\"Join our team at Concentrix, supporting a leading telecommunications provider.\",\"long_description\":\"<p><span data-contrast=\\\"auto\\\">Are you a sales-driven professional passionate about delivering top-notch customer service? Join our team at Concentrix, supporting a leading telecommunications provider, where your key responsibility will be to manage inbound calls from customers nearing the end of their contracts. Your focus will be on retaining their business by facilitating new contract signings and enhancing their service by identifying sales opportunities and upselling products that align with their needs.<\/span><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/p>\\n<p><strong><span data-contrast=\\\"auto\\\">Key Responsibilities:<\/span><\/strong><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/p>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"1\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"1\\\" data-aria-level=\\\"1\\\"><strong><span data-contrast=\\\"auto\\\">Customer Support &amp; Retention:<\/span><\/strong><span data-contrast=\\\"auto\\\">\u202fDeliver exceptional support by addressing customer needs and ensuring their satisfaction while discussing contract renewals. Utilize your skills to retain business and foster long-term customer relationships effectively.<\/span><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"1\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"2\\\" data-aria-level=\\\"1\\\"><strong><span data-contrast=\\\"auto\\\">Sales Opportunities:<\/span><\/strong><span data-contrast=\\\"auto\\\">\u202fLeverage effective questioning techniques to thoroughly understand customer needs. Use these insights to recommend additional products or features that align with their goals, enhancing their overall experience.<\/span><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"1\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"3\\\" data-aria-level=\\\"1\\\"><strong><span data-contrast=\\\"auto\\\">Target-Driven Environment:<\/span><\/strong><span data-contrast=\\\"auto\\\">\u202fExcel in a fast-paced, target-driven environment where curiosity, resilience, and resourcefulness are key. Collect detailed information and swiftly provide tailored solutions.<\/span><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<p><strong><span data-contrast=\\\"auto\\\">Qualifications:<\/span><\/strong><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"auto\\\">We're looking for sales-oriented individuals who excel in building strong customer relationships and expertly aligning product offerings with customer needs for successful upselling. Ideal candidates have a background in sales or have thrived in target-driven environments. Key skills include:<\/span><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/p>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"5\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"1\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Proven ability to deliver exceptional customer support and efficiently navigate multiple systems.<\/span><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"5\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"2\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Strong problem-solving abilities combined with meticulous attention to detail.<\/span><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"5\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"3\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Patience and resilience are essential to excel in this dynamic role.<\/span><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"5\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"4\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Exceptional communication skills, capable of asking insightful questions to reveal customer needs and uncover sales opportunities.<\/span><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"5\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"5\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Versatility in adapting to and connecting with a diverse range of customer profiles, ensuring a positive experience with every interaction.<\/span><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<p><strong><span data-contrast=\\\"auto\\\">Training &amp; Development:<\/span><\/strong><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"auto\\\">Our trainers are dedicated to ensuring your success by providing all the tools and guidance you need. You'll start with a comprehensive training program on our systems, products and features, followed by a supportive nesting period. After nesting, you'll receive ongoing on-the-job training and continuous support to promote your growth and development.<\/span><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/p>\\n<p><strong><span data-contrast=\\\"auto\\\">What&rsquo;s in it for you?<\/span><\/strong><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/p>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"4\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"1\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Permanent 40-hour per week contract, Monday-Sunday (5\/7 days) between 8am-9pm<\/span><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"4\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"2\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Convenient location, at Central Business Park, Larbert<\/span><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"4\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"3\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Annual salary of &pound;26,520 paid monthly<\/span><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"4\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"4\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Uncapped bonus opportunity, average earnings of around &pound;400 PCM with top performers reaching up to &pound;1000 PCM currently.<\/span><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"4\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;multilevel&quot;}\\\" data-aria-posinset=\\\"5\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Exclusive discounts on broadband, mobile, TV channels, and more, including family &amp; friends deals<\/span><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<p><span data-contrast=\\\"auto\\\">If you&rsquo;re passionate about helping others and have a knack for uncovering opportunities, this role is your gateway to a rewarding career with substantial bonus potential. Every conversation is not just an opportunity to make a difference but also a chance to boost your earnings significantly with each successful upsell.<\/span><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/p>\\n<p><strong><span data-contrast=\\\"auto\\\">Concentrix is a Disability Confident and equal opportunity employer. We evaluate qualified applicants without regard to race, colour, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status, or any other legally protected characteristic.<\/span><\/strong><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/p>\",\"ats_external_id\":\"1158031529\",\"location\":\"Larbert, United Kingdom\",\"job_type\":\"full_time\",\"salary\":\"26520\",\"salary_type\":\"annually\",\"salary_currency\":\"GBP\",\"updated_at\":\"2026-10-09T23:59:13.381Z\",\"created_at\":\"2025-11-26T11:45:27.828Z\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-uk.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMDM4?\",\"apply_url\":\"https:\/\/concentrix-uk.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMDM4\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-uk\",\"internal_job_listing\":\"1\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"3\",\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":\"1\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"557\",\"campaign_id\":\"1036\",\"campaign_title\":\"GTM DV VF Inbound Sales\",\"campaign_type\":\"job_application\",\"job_title\":\"Inbound Sales Advisor \",\"street\":\"Adwick Park\",\"address\":\"Adwick Park\",\"city\":\"Rotherham\",\"state\":\"Rotherham\",\"postal_code\":\"S63 5NA\",\"region\":\"Yorkshire \",\"country\":\"United Kingdom\",\"short_description\":\"Join Concentrix Today!\",\"long_description\":\"<p>!Take steps towards a new career today!<\/p>\\n<p>About us&hellip;<\/p>\\n<p><strong><em>Working with us is more than just a job. It&rsquo;s work you can feel proud of!<\/em><\/strong><\/p>\\n<p>We&rsquo;re looking for passionate, caring &amp; experienced people to join our Inbound Sales team in our Dearne Valley Office! We are offering a fantastic opportunity to work on behalf of one of the UK&rsquo;s biggest Telecommunications company!<\/p>\\n<ul>\\n<li>Excellent starting salary of&nbsp;<strong>&pound;26,520 plus opportunity to earn Bonus which is uncapped!<\/strong><\/li>\\n<li>Role is site based (Adwick Park, Swinton, Rotherham S63 5NA)<\/li>\\n<li><strong>Rotational Shift pattern.<\/strong> You will work 40 hrs per week between the hours of 8am-10:15pm (Mon-Sun)<\/li>\\n<\/ul>\\n<p>As an&nbsp;Inbound Sales Advisor,&nbsp;You will be taking inbound calls from customers who are currently within the last 6 months of their contracts. Your role will be to assist with retentions, selling additional products and services as required and you will also deal with brand new customers!<\/p>\\n<p>Benefits of being an Inbound Sales Advisor:<\/p>\\n<ul>\\n<li>Full training provided<\/li>\\n<li>Fantastic&nbsp;<strong>Career Development<\/strong>&nbsp;opportunities and access to our fantastic&nbsp;<strong>Concentrix University<\/strong>&nbsp;portal<\/li>\\n<li>Exclusive discounts on sim only plans up to 80% for&nbsp;<strong>you &amp; up to 4 for family and friends!<\/strong><\/li>\\n<li>Exclusive discounts on broadband, mobile, TV channels, and more, including<\/li>\\n<\/ul>\\n<p>family &amp; friends deals\\\"<\/p>\\n<ul>\\n<li>Refer a&nbsp;<strong>friend incentive<\/strong>!<\/li>\\n<\/ul>\\n<p>What you&rsquo;ll need&hellip;<\/p>\\n<ul>\\n<li>Individuals with excellent interpersonal and communication skills<\/li>\\n<li>Computer literate, with the ability to navigate multiple systems efficiently<\/li>\\n<li>Clear criminal and credit records<\/li>\\n<li>Ability to provide reference within last 3 years of employment.<\/li>\\n<li>Computer literate with the ability to multitask and use multiple systems at any one time.<\/li>\\n<li>An ability to work as part of a great team<\/li>\\n<\/ul>\\n<p><strong><em>What are you waiting for?<\/em><\/strong><\/p>\\n<p><strong><em>We are&hellip;One Team. One Company. One Concentrix<\/em><\/strong><\/p>\\n<p>Concentrix is a Disability Confident and equal opportunity employer. We evaluate qualified applicants without regard to race, colour, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status, or any other legally protected characteristic.<\/p>\\n<p>Job Types: Full-time, Permanent<\/p>\\n<p>Benefits:<\/p>\\n<ul>\\n<li>Company pension<\/li>\\n<li>Employee discount<\/li>\\n<li>On-site parking<\/li>\\n<li>Store discount<\/li>\\n<\/ul>\\n<p>Work Location: In person<\/p>\",\"ats_external_id\":\"39574131\",\"location\":\"Rotherham, Yorkshire \",\"job_type\":\"full_time\",\"salary\":\"26520\",\"salary_type\":\"annually\",\"salary_currency\":\"GBP\",\"updated_at\":\"2026-10-20T23:59:12.512Z\",\"created_at\":\"2025-11-25T16:07:29.374Z\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-uk.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMDM2?\",\"apply_url\":\"https:\/\/concentrix-uk.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMDM2\/apply?\",\"head_count\":\"45\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":\"telecommunications\",\"contract_type\":\"permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-uk\",\"internal_job_listing\":\"1\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"3\",\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"1\",\"on_erp_listing\":\"1\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"282\",\"campaign_id\":\"215\",\"campaign_title\":\"Meta \/ Greek \/ Senior \/ Athens\",\"campaign_type\":\"job_application\",\"job_title\":\"Greek Speaking Senior Ad-Sales Specialist \",\"street\":\"\",\"address\":\"\",\"city\":\"Athens\",\"state\":null,\"postal_code\":null,\"region\":null,\"country\":\"Greece\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p data-pm-slice=\\\"1 1 []\\\"><strong><br \/>What You Will Do in This Role<\/strong>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p>As a <strong>Senior Ad-Sales Specialist<\/strong> in our team, you will:&nbsp;<\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Proactively reach out to the assigned book of business\u202f<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Consultative Sales<\/strong>: Demonstrate a commitment to consultative sales to achieve client goals.\u202f<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Portfolio Management<\/strong>: Managing top-tier clients &amp; agencies consisting of medium business clients, focusing on revenue uplift for their business and our client. Deep analysis of ad performance and current social media strategies, and advising on key opportunities for growth\u202f<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Client Needs Analysis<\/strong>: Prioritize outreach based on an understanding of client needs and industry insights.\u202f<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Market Research<\/strong>: Gain a deep understanding of industries, market(s), and client business models to tailor experiences for local advertisers.\u202f<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Opportunity Identification<\/strong>: Identify sales opportunities and provide tailored solutions with an emphasis on budget optimization and allocation to meet client objectives.\u202f<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Product Optimization<\/strong>: Engage with clients proactively and reactively to assess and optimize product performance.\u202f<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Continuous Improvement<\/strong>: Suggest improvements for ad products and customer experience.\u202f&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Your Qualifications&nbsp;<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>Concentrix is a great match if you:&nbsp;<\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Are fluent in <strong>Greek (minimum C1)<\/strong> and have a very good command <strong>of English (minimum B2).&nbsp;<\/strong><\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Have at least <strong>2 years of experience in sales\/Ad-sales\/Marketing<\/strong>, with strong entrepreneurial thinking, and a \\\"go the extra mile\\\" attitude.&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>4 years\u202f<\/strong>of\u202fgeneral work experience<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Work Ethic: Highly motivated individuals with a strong work ethic.\u202f<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Proven ability in building relationships and effective multi-touch cross\/upselling throughout a relationship.\u202f<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Experienced problem solver and proactive communicator with excellent communication, interpersonal, and sales-driven soft skills.\u202f<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Commitment to delivering an exceptional customer experience through multi-touch cross\/upselling service model.\u202f<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Ability to perform in a fast-paced environment, having accountability of own metrics and results.&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Hold a valid full-time working visa (no student visas accepted).&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p>Ideally, you already have:&nbsp;<\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Experience in <strong>social media and\/or digital marketing<\/strong>.&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Familiarity with<strong> online advertising platforms or performance marketing concepts<\/strong>.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>What we offer:&nbsp;<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Indefinite contract<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Competitive remuneration package (14 Salaries)<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Opportunities for international Career through Concentrix International Mobility program<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Employee events<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Private health insurance + Dental Care after 3 months employment<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Daily meal voucher in Up Hellas card per working day - &euro;3 per day increasing to &euro;6 per day after 1 year employment<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Free gym and other well-being activities<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Free rooftop cinema with Acropolis views<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Enjoy your lunch break at our brand new corporate cafeteria<\/p>\\n<\/li>\\n<\/ul>\\n<p>\u202f&nbsp;<\/p>\\n<p><em>You appreciate our values of recognition, integrity, unity, and commitment, and you are eager to create the \\\"wow\\\" too. More than your background, it is your motivation and your personality that will make you part of our fun-loving community.<\/em>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><em><strong>Please note that non-EU residents must have a valid work permit in Greece to be considered for employment.<\/strong><\/em><strong>&nbsp;<\/strong><\/p>\\n<p><em><strong>Concentrix Greece is an equal-opportunity employer<\/strong><\/em><strong>&nbsp;<\/strong><\/p>\\n<p><em><strong>Concentrix considers diversity a fundamental resource and offers everyone accesses to employment opportunities, regardless of gender, age, religion, ethnicity, or any other classification protected by applicable national laws<\/strong><\/em><\/p>\",\"ats_external_id\":\"GR-215\",\"location\":\"Athens\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-19T10:36:52.619+03:00\",\"created_at\":\"2025-11-25T08:58:26.105+02:00\",\"latitude\":\"37.9838096\",\"longitude\":\"23.7275388\",\"landing_page_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTU?\",\"apply_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTU\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-greece\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"3\",\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":\"0\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"24\",\"campaign_id\":\"63\",\"campaign_title\":\"R1682562 - Vagas PCD | Barueri\",\"campaign_type\":\"job_application\",\"job_title\":\"BANCO DE TALENTOS (BARUERI) | Pessoas com defici\u00eancia - Vaga exclusiva para PCD\",\"street\":\"BRA Barueri - Condom\u00ednio Centro Empresarial Araguaia Corporate\",\"address\":\"BRA Barueri - Condom\u00ednio Centro Empresarial Araguaia Corporate\",\"city\":\"Barueri\",\"state\":\"S\u00e3o Paulo\",\"postal_code\":\"1000\",\"region\":\"S\u00e3o Paulo\",\"country\":\"Brazil\",\"short_description\":\"BANCO DE TALENTOS (BARUERI) | Pessoas com defici\u00eancia - Vaga exclusiva para PCD\",\"long_description\":\"<p>Seu talento pode transformar experi\u00eancias<\/p><p>Banco de Talentos exclusivo para Pessoas com Defici\u00eancia em Alphaville, Barueri\/SP.<\/p><div>Sua jornada como game-changer come\u00e7a aqui<\/div><p>Voc\u00ea quer desenvolver suas habilidades, construir novas experi\u00eancias e fazer parte de uma empresa global que valoriza pessoas, inclus\u00e3o e colabora\u00e7\u00e3o? Ent\u00e3o queremos conhecer voc\u00ea.<br \/><br \/>Na <b>Concentrix<\/b>, acreditamos que diferentes hist\u00f3rias, perspectivas e habilidades contribuem para experi\u00eancias ainda melhores. Aqui, cada pessoa pode compartilhar seu potencial e participar da constru\u00e7\u00e3o de solu\u00e7\u00f5es mais humanas, simples e eficientes.<br \/><br \/>Este \u00e9 um <b>Banco de Talentos exclusivo para Pessoas com Defici\u00eancia<\/b>. Ao realizar sua inscri\u00e7\u00e3o, seu perfil poder\u00e1 ser considerado para oportunidades em Alphaville alinhadas \u00e0 sua experi\u00eancia, aos seus interesses, \u00e0 sua disponibilidade e aos requisitos de cada posi\u00e7\u00e3o.<br \/><br \/>Mais do que encontrar uma oportunidade, voc\u00ea poder\u00e1 desenvolver novas habilidades, colaborar com diferentes times e construir novas possibilidades para sua carreira como <b>game-changer<\/b>.<\/p><p><\/p><div>Conhe\u00e7a a oportunidade<\/div><div>Banco de Talentos | Pessoas com Defici\u00eancia | Alphaville, Barueri\/SP<\/div><p><b>Conforme a oportunidade, voc\u00ea poder\u00e1:<\/b><br \/><br \/>\u2022 Atender e apoiar clientes com empatia, clareza e agilidade.<br \/>\u2022 Atuar em canais como chat, e-mail e\/ou voz.<br \/>\u2022 Compreender necessidades e contribuir para a resolu\u00e7\u00e3o de solicita\u00e7\u00f5es.<br \/>\u2022 Registrar informa\u00e7\u00f5es e acompanhar demandas com aten\u00e7\u00e3o aos detalhes.<br \/>\u2022 Utilizar sistemas, ferramentas digitais e recursos de atendimento no dia a dia.<br \/>\u2022 Colaborar com o time para garantir qualidade e excel\u00eancia nas entregas.<br \/>\u2022 Aprender novos processos e desenvolver habilidades profissionais.<br \/>\u2022 Fazer parte de uma cultura que valoriza respeito, inclus\u00e3o, colabora\u00e7\u00e3o e desenvolvimento.<\/p><p><\/p><div>SAL\u00c1RIO FIXO MENSAL<\/div><div>R$ 1.621,00<\/div><div>Al\u00e9m do sal\u00e1rio, voc\u00ea ter\u00e1 benef\u00edcios que apoiam seu bem-estar, sua rotina, sua fam\u00edlia e seu desenvolvimento profissional.<\/div><p><\/p><div>Remunera\u00e7\u00e3o e jornada<\/div><p><b>Sal\u00e1rio:<\/b> R$ 1.621,00<br \/><b>Jornada:<\/b> 6h20 por dia<br \/><b>Escala:<\/b> 6x1, com folgas alternadas e 1 domingo garantido de folga por m\u00eas<br \/><b>Modelo de trabalho:<\/b> presencial<br \/><b>Local:<\/b> Alphaville, Barueri\/SP<br \/><b>Oportunidade:<\/b> exclusiva para Pessoas com Defici\u00eancia<\/p><p><\/p><div>Benef\u00edcios para apoiar sua jornada<\/div><div>Queremos que voc\u00ea tenha suporte para cuidar do seu bem-estar, apoiar sua fam\u00edlia, continuar aprendendo e construir novas possibilidades para sua carreira.<\/div><p><b>Mais flexibilidade para sua rotina<\/b><br \/>\u2022 VA\/VR flex\u00edvel, com liberdade para dividir o saldo entre alimenta\u00e7\u00e3o e refei\u00e7\u00e3o, em cart\u00e3o de ampla aceita\u00e7\u00e3o<br \/><br \/><b>Cuidado com voc\u00ea e sua fam\u00edlia<\/b><br \/>\u2022 Assist\u00eancia m\u00e9dica e odontol\u00f3gica<br \/>\u2022 Seguro de vida<br \/>\u2022 Aux\u00edlio creche\/bab\u00e1 para crian\u00e7as de at\u00e9 4 anos, conforme os crit\u00e9rios de elegibilidade<br \/>\u2022 Wellhub, com acesso a academias, est\u00fadios, aulas e op\u00e7\u00f5es voltadas ao bem-estar<br \/><br \/><b>Aprendizado e novas possibilidades<\/b><br \/>\u2022 Descontos e parcerias com faculdades e cursos de idiomas<br \/>\u2022 Oportunidades para desenvolver novas habilidades no dia a dia<br \/>\u2022 Plano de carreira com possibilidade de candidatura a posi\u00e7\u00f5es internas a partir de 3 meses, conforme performance, requisitos da oportunidade e disponibilidade de vagas<br \/><br \/><b>Um ambiente pensado para boas experi\u00eancias<\/b><br \/>\u2022 Espa\u00e7os modernos e acolhedores<br \/>\u2022 \u00c1reas de descompress\u00e3o com salas de jogos e TV<br \/>\u2022 Ambiente colaborativo, com troca de experi\u00eancias e trabalho em equipe<\/p><p><\/p><div>O que buscamos em voc\u00ea<\/div><p>\u2022 Ensino m\u00e9dio completo<br \/>\u2022 18 anos ou mais<br \/>\u2022 Boa comunica\u00e7\u00e3o oral e escrita<br \/>\u2022 Escuta ativa, empatia e foco em solu\u00e7\u00e3o<br \/>\u2022 Boa digita\u00e7\u00e3o e facilidade para utilizar sistemas simult\u00e2neos<br \/>\u2022 Familiaridade com tecnologia e disposi\u00e7\u00e3o para aprender novos processos<br \/>\u2022 Organiza\u00e7\u00e3o e aten\u00e7\u00e3o aos detalhes<br \/>\u2022 Perfil colaborativo e comprometido com a experi\u00eancia do cliente<br \/>\u2022 Experi\u00eancia com atendimento por chat, e-mail ou voz ser\u00e1 considerada um diferencial<br \/>\u2022 Disponibilidade para trabalhar presencialmente em Alphaville, Barueri<\/p><p><\/p><div>Informa\u00e7\u00f5es sobre a oportunidade exclusiva<\/div><p>Este Banco de Talentos \u00e9 destinado exclusivamente a Pessoas com Defici\u00eancia.<br \/><br \/>Durante o processo seletivo, nosso time poder\u00e1 solicitar a documenta\u00e7\u00e3o necess\u00e1ria para o enquadramento da candidatura, conforme as orienta\u00e7\u00f5es aplic\u00e1veis \u00e0 oportunidade.<br \/><br \/>Se precisar de algum recurso de acessibilidade para participar do processo seletivo, informe essa necessidade ao nosso time durante o contato.<br \/><br \/><b>Queremos proporcionar uma experi\u00eancia de sele\u00e7\u00e3o respeitosa, acolhedora e acess\u00edvel.<\/b><\/p><p><\/p><div>Inclus\u00e3o que transforma experi\u00eancias<\/div><p>Na Concentrix, acreditamos que cada pessoa acrescenta valor por meio de sua hist\u00f3ria, suas habilidades, suas ideias e seu potencial.<br \/><br \/>Queremos construir um ambiente onde as pessoas possam colaborar, aprender e encontrar espa\u00e7o para continuar desenvolvendo suas carreiras.<br \/><br \/>Ao se cadastrar neste Banco de Talentos, voc\u00ea d\u00e1 o primeiro passo para se conectar a oportunidades que poder\u00e3o fazer sentido para suas experi\u00eancias, seus interesses e seu momento profissional.<br \/><br \/><b>Seu talento importa, e queremos conhecer o que voc\u00ea pode construir com a gente.<\/b><\/p><p><\/p><div>Como funciona o processo seletivo?<\/div><p>Nosso processo seletivo \u00e9 pensado para conhecer melhor seu perfil e identificar oportunidades alinhadas \u00e0 sua experi\u00eancia:<br \/><br \/><b>Inscri\u00e7\u00e3o \u2192 An\u00e1lise do perfil \u2192 Provas e testes \u2192 Entrevista \u2192 Fase final<\/b><br \/><br \/>Como se trata de um Banco de Talentos, o contato poder\u00e1 acontecer conforme surgirem oportunidades compat\u00edveis com seu perfil, sua disponibilidade e os requisitos da posi\u00e7\u00e3o.<br \/><br \/>Depois de se inscrever, acompanhe seus canais de contato. Nosso time poder\u00e1 enviar orienta\u00e7\u00f5es por e-mail, telefone ou WhatsApp.<\/p><p><\/p><div>Por que dar o pr\u00f3ximo passo com a Concentrix?<\/div><p>Aqui, suas habilidades podem se transformar em novas experi\u00eancias, aprendizados e possibilidades para sua carreira.<br \/><br \/>Voc\u00ea poder\u00e1 fazer parte de um ambiente que conecta pessoas e tecnologia, colaborar com diferentes times e contribuir para experi\u00eancias que fazem a diferen\u00e7a no dia a dia dos clientes.<br \/><br \/><b>Se voc\u00ea quer aprender, evoluir e construir uma carreira com impacto, queremos conhecer voc\u00ea.<\/b><br \/><br \/><b>Cadastre-se agora em nosso Banco de Talentos e venha construir sua jornada como game-changer com a Concentrix Brasil.<\/b><\/p><p><\/p><div>Seu talento transforma experi\u00eancias e cria novas possibilidades.<\/div><div>O real come\u00e7a aqui.<\/div><p><\/p>\",\"ats_external_id\":\"R1682562\",\"location\":\"Barueri, S\u00e3o Paulo\",\"job_type\":\"full_time\",\"salary\":\"1621\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-18T20:59:07.121-03:00\",\"created_at\":\"2025-11-24T16:22:29.185-03:00\",\"latitude\":\"-23.5035117\",\"longitude\":\"-46.8785468\",\"landing_page_url\":\"https:\/\/concentrix-brazil.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82Mw?\",\"apply_url\":\"https:\/\/concentrix-brazil.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82Mw\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":\"Permanente\",\"locale\":\"pt\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"language\":[],\"location\":{\"city\":\"Barueri\",\"state\":\"S\u00e3o Paulo\",\"country\":{\"wid\":\"1a29bb1357b240ab99a2fa755cc87c0e\",\"iso2\":\"BR\",\"iso3\":\"BRA\",\"descriptor\":\"Brazil\",\"iso_numeric\":\"76\"},\"postal_code\":\"1000\",\"primary_location\":{\"id\":\"BR-BAR-ARAGU-01\",\"wid\":\"60ee49090703101b50781ce0aaf00000\",\"descriptor\":\"BRA Barueri - 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Vaga exclusiva para PCD (Evergreen) (Open)\"},\"recruiter_group\":[{\"email\":{\"wid\":\"3d2b90a797f91024b9ae5b7b70c10000\",\"address\":\"melissa.machado1@concentrix.com\"},\"last_name\":\"Machado\",\"first_name\":\"Melissa\"}],\"requisition_type\":null,\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-brazil\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":\"0\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"168\",\"campaign_id\":\"481\",\"campaign_title\":\"Egencia\/ German\/ Sofia\/ Henri \",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Advisor with German (Travel brand)\",\"street\":null,\"address\":null,\"city\":\"Sofia\",\"state\":\"Sofia City Province\",\"postal_code\":\"\",\"region\":\"Sofia\",\"country\":\"Bulgaria\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p>Each year our client helps thousands of companies in over 60 markets to better manage their travel programs by providing modern solutions and exceptional service.<\/p>\\n<p>Join one of the world&rsquo;s leading Business Travel organizations!<\/p>\\n<p><strong>Your typical day:<\/strong><\/p>\\n<p>You will deliver high-touch customer care to business travelers embarking on worldwide travel, finding solutions for flight, hotels, train-travel and beyond before and during their business trips. Your help will ensure they fly with ease, arrive fresh for meetings and get back home on time for their family and friends.<\/p>\\n<p>We have different shifts available, depending on your lifestyle and preferences. We support our corporate clients via email and phone, prioritizing quality over quantity!<\/p>\\n<p>We are based in a modern office building next to the Sofia Business Park, where our day and afternoon shifts work from! The Late hours support happens at the comfort of your home!<\/p>\\n<p><strong>What you need to have is:<\/strong><\/p>\\n<ul>\\n<li>Strong phone and verbal communication skills, along with active listening.<\/li>\\n<li>Fluency in German, both written and verbal<\/li>\\n<li>Working level of English<\/li>\\n<li>Work experience in a customer experience center is an advantage<\/li>\\n<li>Work experience in the travel, airline, hospitality or similar industry is an advantage<\/li>\\n<li>Good typing and computer skills (MS Office applications)<\/li>\\n<li>Be organized, have decision-making and analytical skills<\/li>\\n<li>Team player with a great attitude<\/li>\\n<li>High school education<\/li>\\n<\/ul>\\n<p><strong>What can you expect from us:<\/strong><\/p>\\n<ul>\\n<li>Fulltime role with working shifts between:<\/li>\\n<\/ul>\\n<ul style=\\\"list-style-type: circle;\\\">\\n<li>Option 1: Day shift 08:00 and 20:00 Monday - Sunday<\/li>\\n<li>Option 2: Late or Night shifts covering 15:00 and 08:00 Monday-Sunday<\/li>\\n<\/ul>\\n<ul>\\n<li style=\\\"text-align: left;\\\">Channels: Calls and emails with corporate clients<\/li>\\n<li style=\\\"text-align: left;\\\">Comprehensive GDS training and onboarding (fully paid by us)<\/li>\\n<li style=\\\"text-align: left;\\\">Competitive salary of 2045.17 EURO gross<\/li>\\n<li style=\\\"text-align: left;\\\">Monthly performance bonuses of up to 153.39 EURO gross<\/li>\\n<li style=\\\"text-align: left;\\\">Newly upgraded equipment - laptops and mobile desktops<\/li>\\n<li style=\\\"text-align: left;\\\">Professional Development and Career Navigation programs<\/li>\\n<li style=\\\"text-align: left;\\\">Relocation support if needed (accommodation and travel expenses)<\/li>\\n<li style=\\\"text-align: left;\\\">Free workstation set up for Work from home roles<\/li>\\n<li style=\\\"text-align: left;\\\">Working in a team of inspiring individuals<\/li>\\n<li style=\\\"text-align: left;\\\">Convenient office location, close to bus stations and the metro<\/li>\\n<li style=\\\"text-align: left;\\\">Continuous training and upskilling programs through Concentrix University<\/li>\\n<li style=\\\"text-align: left;\\\">Weekly corporate initiatives in the office - fruit days, message days, team buildings, pizza days<\/li>\\n<li style=\\\"text-align: left;\\\">Available free parking lots<\/li>\\n<li style=\\\"text-align: left;\\\">Premium Plus Medical plan<\/li>\\n<li style=\\\"text-align: left;\\\">Life insurance<\/li>\\n<li style=\\\"text-align: left;\\\">Health and Wellbeing initiatives<\/li>\\n<li style=\\\"text-align: left;\\\">MultiSport or\/and CoolFit access at corporate rates<\/li>\\n<li>Part of the additional benefits are Transport allowance, Bonus for important life events, Additional paid leave for education, Corporate discounts, Company events and many more!<\/li>\\n<\/ul>\\n<p data-pm-slice=\\\"1 1 []\\\"><em>You appreciate our values of recognition, integrity, unity, and commitment, and you are eager to create the \\\"wow\\\" too. More than your background, it is your motivation and your personality that will make you part of our fun-loving community.<\/em><\/p>\\n<p><em>Please note that non-EU residents must have a valid work permit in Bulgaria to be considered for employment.<\/em><\/p>\\n<p><em><strong>Concentrix<\/strong><\/em> <em><strong>Bulgaria is an equal-opportunity employer<\/strong><\/em><\/p>\\n<p><em><strong>Concentrix considers diversity a fundamental resource and offers everyone accesses to employment opportunities, regardless of gender, age, religion, ethnicity, or any other classification protected by applicable national laws.<\/strong><\/em><\/p>\\n<p>Know someone perfect for this role? Refer a friend and earn an exciting reward when they join our team!&nbsp;<\/p>\\n<p><a href=\\\"..\/..\/..\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMDc\\\">External Referral Program - Bulgaria<\/a><\/p>\",\"ats_external_id\":\"BG-481\",\"location\":\"Sofia, Sofia\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-02T12:59:22.205+03:00\",\"created_at\":\"2025-11-24T15:57:36.786+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80ODE?\",\"apply_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80ODE\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-bulgaria\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":\"1\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"25\",\"campaign_id\":\"62\",\"campaign_title\":\"R1682552 - Vagas PCD | S\u00e3o Paulo\",\"campaign_type\":\"job_application\",\"job_title\":\"Banco de Talentos S\u00e3o Paulo | Pessoas com defici\u00eancia - Vaga exclusiva para PCD \",\"street\":\"BRA Sao Paulo - Agua Branca\",\"address\":\"BRA Sao Paulo - Agua Branca\",\"city\":\"Sao Paulo\",\"state\":\"S\u00e3o Paulo\",\"postal_code\":\"05001-000\",\"region\":\"S\u00e3o Paulo\",\"country\":\"Brazil\",\"short_description\":\"BANCO DE TALENTOS SP | PESSOAS COM DEFICI\u00caNCIA - VAGA EXCLUSIVA PARA PCD\",\"long_description\":\"<p>Seu talento pode transformar experi\u00eancias<\/p><p>Banco de Talentos exclusivo para Pessoas com Defici\u00eancia em S\u00e3o Paulo\/SP.<\/p><div>Sua jornada como game-changer come\u00e7a aqui<\/div><p>Voc\u00ea quer desenvolver suas habilidades, construir novas experi\u00eancias e fazer parte de uma empresa global que valoriza pessoas, inclus\u00e3o e colabora\u00e7\u00e3o? Ent\u00e3o queremos conhecer voc\u00ea.<br \/><br \/>Na <b>Concentrix<\/b>, acreditamos que diferentes hist\u00f3rias, perspectivas e habilidades contribuem para experi\u00eancias ainda melhores. Aqui, cada pessoa pode compartilhar seu potencial e participar da constru\u00e7\u00e3o de solu\u00e7\u00f5es mais humanas, simples e eficientes.<br \/><br \/>Este \u00e9 um <b>Banco de Talentos exclusivo para Pessoas com Defici\u00eancia<\/b>. Ao realizar sua inscri\u00e7\u00e3o, seu perfil poder\u00e1 ser considerado para oportunidades em S\u00e3o Paulo alinhadas \u00e0 sua experi\u00eancia, aos seus interesses, \u00e0 sua disponibilidade e aos requisitos de cada posi\u00e7\u00e3o.<br \/><br \/>Mais do que encontrar uma oportunidade, voc\u00ea poder\u00e1 desenvolver novas habilidades, colaborar com diferentes times e construir novas possibilidades para sua carreira como <b>game-changer<\/b>.<\/p><p><\/p><div>Conhe\u00e7a a oportunidade<\/div><div>Banco de Talentos | Pessoas com Defici\u00eancia | S\u00e3o Paulo\/SP<\/div><p><b>Conforme a oportunidade, voc\u00ea poder\u00e1:<\/b><br \/><br \/>\u2022 Atender e apoiar clientes com empatia, clareza e agilidade.<br \/>\u2022 Atuar em canais como chat, e-mail e\/ou voz.<br \/>\u2022 Compreender necessidades e contribuir para a resolu\u00e7\u00e3o de solicita\u00e7\u00f5es.<br \/>\u2022 Registrar informa\u00e7\u00f5es e acompanhar demandas com aten\u00e7\u00e3o aos detalhes.<br \/>\u2022 Utilizar sistemas, ferramentas digitais e recursos de atendimento no dia a dia.<br \/>\u2022 Colaborar com o time para garantir qualidade e excel\u00eancia nas entregas.<br \/>\u2022 Aprender novos processos e desenvolver habilidades profissionais.<br \/>\u2022 Fazer parte de uma cultura que valoriza respeito, inclus\u00e3o, colabora\u00e7\u00e3o e desenvolvimento.<\/p><p><\/p><div>SAL\u00c1RIO FIXO MENSAL<\/div><div>R$ 1.621,00<\/div><div>Al\u00e9m do sal\u00e1rio, voc\u00ea ter\u00e1 benef\u00edcios que apoiam seu bem-estar, sua rotina, sua fam\u00edlia e seu desenvolvimento profissional.<\/div><p><\/p><div>Remunera\u00e7\u00e3o e jornada<\/div><p><b>Sal\u00e1rio:<\/b> R$ 1.621,00<br \/><b>Jornada:<\/b> 6h20 por dia<br \/><b>Escala:<\/b> 6x1, com folgas alternadas e 1 domingo garantido de folga por m\u00eas<br \/><b>Modelo de trabalho:<\/b> presencial<br \/><b>Local:<\/b> Barra Funda, S\u00e3o Paulo\/SP<br \/><b>Oportunidade:<\/b> exclusiva para Pessoas com Defici\u00eancia<\/p><p><\/p><div>Benef\u00edcios para apoiar sua jornada<\/div><div>Queremos que voc\u00ea tenha suporte para cuidar do seu bem-estar, apoiar sua fam\u00edlia, continuar aprendendo e construir novas possibilidades para sua carreira.<\/div><p><b>Mais flexibilidade para sua rotina<\/b><br \/>\u2022 VA\/VR flex\u00edvel, com liberdade para dividir o saldo entre alimenta\u00e7\u00e3o e refei\u00e7\u00e3o, em cart\u00e3o de ampla aceita\u00e7\u00e3o<br \/><br \/><b>Cuidado com voc\u00ea e sua fam\u00edlia<\/b><br \/>\u2022 Assist\u00eancia m\u00e9dica e odontol\u00f3gica<br \/>\u2022 Seguro de vida<br \/>\u2022 Aux\u00edlio creche\/bab\u00e1 para crian\u00e7as de at\u00e9 4 anos, conforme os crit\u00e9rios de elegibilidade<br \/>\u2022 Wellhub, com acesso a academias, est\u00fadios e op\u00e7\u00f5es voltadas ao bem-estar<br \/><br \/><b>Aprendizado e novas possibilidades<\/b><br \/>\u2022 Descontos e parcerias com faculdades e cursos de idiomas<br \/>\u2022 Oportunidades para desenvolver novas habilidades no dia a dia<br \/>\u2022 Plano de carreira com possibilidade de candidatura a posi\u00e7\u00f5es internas a partir de 3 meses, conforme performance, requisitos da oportunidade e disponibilidade de vagas<br \/><br \/><b>Um ambiente pensado para boas experi\u00eancias<\/b><br \/>\u2022 Espa\u00e7os modernos e acolhedores<br \/>\u2022 \u00c1reas de descompress\u00e3o com salas de jogos e TV<br \/>\u2022 Ambiente colaborativo, com troca de experi\u00eancias e trabalho em equipe<\/p><p><\/p><div>O que buscamos em voc\u00ea<\/div><p>\u2022 Ensino m\u00e9dio completo<br \/>\u2022 18 anos ou mais<br \/>\u2022 Boa comunica\u00e7\u00e3o oral e escrita<br \/>\u2022 Escuta ativa, empatia e foco em solu\u00e7\u00e3o<br \/>\u2022 Boa digita\u00e7\u00e3o e facilidade para utilizar sistemas simult\u00e2neos<br \/>\u2022 Familiaridade com tecnologia e disposi\u00e7\u00e3o para aprender novos processos<br \/>\u2022 Organiza\u00e7\u00e3o e aten\u00e7\u00e3o aos detalhes<br \/>\u2022 Perfil colaborativo e comprometido com a experi\u00eancia do cliente<br \/>\u2022 Experi\u00eancia com atendimento por chat, e-mail ou voz ser\u00e1 considerada um diferencial<br \/>\u2022 Disponibilidade para trabalhar presencialmente na Barra Funda, em S\u00e3o Paulo<\/p><p><\/p><div>Informa\u00e7\u00f5es sobre a oportunidade exclusiva<\/div><p>Este Banco de Talentos \u00e9 destinado exclusivamente a Pessoas com Defici\u00eancia.<br \/><br \/>Durante o processo seletivo, nosso time poder\u00e1 solicitar a documenta\u00e7\u00e3o necess\u00e1ria para o enquadramento da candidatura, conforme as orienta\u00e7\u00f5es aplic\u00e1veis \u00e0 oportunidade.<br \/><br \/>Se precisar de algum recurso de acessibilidade para participar do processo seletivo, informe essa necessidade ao nosso time durante o contato.<br \/><br \/><b>Queremos proporcionar uma experi\u00eancia de sele\u00e7\u00e3o respeitosa, acolhedora e acess\u00edvel.<\/b><\/p><p><\/p><div>Inclus\u00e3o que transforma experi\u00eancias<\/div><p>Na Concentrix, acreditamos que cada pessoa acrescenta valor por meio de sua hist\u00f3ria, suas habilidades, suas ideias e seu potencial.<br \/><br \/>Queremos construir um ambiente onde as pessoas possam colaborar, aprender e encontrar espa\u00e7o para continuar desenvolvendo suas carreiras.<br \/><br \/>Ao se cadastrar neste Banco de Talentos, voc\u00ea d\u00e1 o primeiro passo para se conectar a oportunidades que poder\u00e3o fazer sentido para suas experi\u00eancias, seus interesses e seu momento profissional.<br \/><br \/><b>Seu talento importa, e queremos conhecer o que voc\u00ea pode construir com a gente.<\/b><\/p><p><\/p><div>Como funciona o processo seletivo?<\/div><p>Nosso processo seletivo \u00e9 pensado para conhecer melhor seu perfil e identificar oportunidades alinhadas \u00e0 sua experi\u00eancia:<br \/><br \/><b>Inscri\u00e7\u00e3o \u2192 An\u00e1lise do perfil \u2192 Provas e testes \u2192 Entrevista \u2192 Fase final<\/b><br \/><br \/>Como se trata de um Banco de Talentos, o contato poder\u00e1 acontecer conforme surgirem oportunidades compat\u00edveis com seu perfil, sua disponibilidade e os requisitos da posi\u00e7\u00e3o.<br \/><br \/>Depois de se inscrever, acompanhe seus canais de contato. Nosso time poder\u00e1 enviar orienta\u00e7\u00f5es por e-mail, telefone ou WhatsApp.<\/p><p><\/p><div>Por que dar o pr\u00f3ximo passo com a Concentrix?<\/div><p>Aqui, suas habilidades podem se transformar em novas experi\u00eancias, aprendizados e possibilidades para sua carreira.<br \/><br \/>Voc\u00ea poder\u00e1 fazer parte de um ambiente que conecta pessoas e tecnologia, colaborar com diferentes times e contribuir para experi\u00eancias que fazem a diferen\u00e7a no dia a dia dos clientes.<br \/><br \/><b>Se voc\u00ea quer aprender, evoluir e construir uma carreira com impacto, queremos conhecer voc\u00ea.<\/b><br \/><br \/><b>Cadastre-se agora em nosso Banco de Talentos e venha construir sua jornada como game-changer com a Concentrix Brasil.<\/b><\/p><p><\/p><div>Seu talento transforma experi\u00eancias e cria novas possibilidades.<\/div><div>O real come\u00e7a aqui.<\/div><p><\/p>\",\"ats_external_id\":\"R1682552\",\"location\":\"Sao Paulo, S\u00e3o Paulo\",\"job_type\":\"full_time\",\"salary\":\"1621\",\"salary_type\":\"monthly\",\"salary_currency\":\"BRL\",\"updated_at\":\"2026-10-20T20:59:06.459-03:00\",\"created_at\":\"2025-11-24T15:56:46.488-03:00\",\"latitude\":\"-23.5557714\",\"longitude\":\"-46.6395571\",\"landing_page_url\":\"https:\/\/concentrix-brazil.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82Mg?\",\"apply_url\":\"https:\/\/concentrix-brazil.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82Mg\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":\"Permanente\",\"locale\":\"pt\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"language\":[],\"location\":{\"city\":\"Sao Paulo\",\"state\":\"S\u00e3o Paulo\",\"country\":{\"wid\":\"1a29bb1357b240ab99a2fa755cc87c0e\",\"iso2\":\"BR\",\"iso3\":\"BRA\",\"descriptor\":\"Brazil\",\"iso_numeric\":\"76\"},\"postal_code\":\"05001-000\",\"primary_location\":{\"id\":\"BR-SAO-FRANC-01\",\"wid\":\"740544c0a47f017b1e7a8c8f1f11a465\",\"descriptor\":\"BRA Sao Paulo - 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Vagas PCD | Fortaleza\",\"campaign_type\":\"job_application\",\"job_title\":\"Banco de Talentos FTZ | Pessoas com defici\u00eancia - Vaga exclusiva para PCD \",\"street\":\"BRA Fortaleza - Rua Goncalves Ledo\",\"address\":\"BRA Fortaleza - Rua Goncalves Ledo\",\"city\":\"Fortaleza\",\"state\":\"Cear\u00e1\",\"postal_code\":\"60110-260\",\"region\":\"Cear\u00e1\",\"country\":\"Brazil\",\"short_description\":\"Banco de Talentos | Pessoas com defici\u00eancia - Vaga exclusiva para PCD\",\"long_description\":\"<p>Seu talento pode transformar experi\u00eancias<\/p><p>Banco de Talentos exclusivo para Pessoas com Defici\u00eancia em Fortaleza\/CE.<\/p><div>Sua jornada como game-changer come\u00e7a aqui<\/div><p>Voc\u00ea quer desenvolver suas habilidades, construir novas experi\u00eancias e fazer parte de uma empresa global que valoriza pessoas, inclus\u00e3o e colabora\u00e7\u00e3o? Ent\u00e3o queremos conhecer voc\u00ea.<br \/><br \/>Na <b>Concentrix<\/b>, acreditamos que diferentes hist\u00f3rias, perspectivas e habilidades contribuem para experi\u00eancias ainda melhores. Aqui, cada pessoa pode compartilhar seu potencial e participar da constru\u00e7\u00e3o de solu\u00e7\u00f5es mais humanas, simples e eficientes.<br \/><br \/>Este \u00e9 um <b>Banco de Talentos exclusivo para Pessoas com Defici\u00eancia<\/b>. Ao se inscrever, seu perfil poder\u00e1 ser considerado para oportunidades em Fortaleza alinhadas \u00e0 sua experi\u00eancia, aos seus interesses, \u00e0 sua disponibilidade e aos requisitos de cada posi\u00e7\u00e3o.<br \/><br \/>Mais do que encontrar uma oportunidade, voc\u00ea poder\u00e1 desenvolver novas habilidades, colaborar com diferentes times e construir novas possibilidades para sua carreira como <b>game-changer<\/b>.<\/p><p><\/p><div>Conhe\u00e7a a oportunidade<\/div><div>Banco de Talentos | Pessoas com Defici\u00eancia | Fortaleza\/CE<\/div><p><b>Conforme a oportunidade, voc\u00ea poder\u00e1:<\/b><br \/><br \/>\u2022 Atender e apoiar clientes com empatia, clareza e agilidade.<br \/>\u2022 Atuar em canais como chat, e-mail e\/ou voz.<br \/>\u2022 Compreender necessidades e contribuir para a resolu\u00e7\u00e3o de solicita\u00e7\u00f5es.<br \/>\u2022 Registrar informa\u00e7\u00f5es e acompanhar demandas com aten\u00e7\u00e3o aos detalhes.<br \/>\u2022 Utilizar sistemas, ferramentas digitais e recursos de atendimento no dia a dia.<br \/>\u2022 Colaborar com o time para garantir qualidade e excel\u00eancia nas entregas.<br \/>\u2022 Aprender novos processos e desenvolver habilidades profissionais.<br \/>\u2022 Fazer parte de uma cultura que valoriza pessoas, inclus\u00e3o, respeito e desenvolvimento.<\/p><p><\/p><div>REMUNERA\u00c7\u00c3O MENSAL<\/div><div>R$ 1.621,00<\/div><div>Al\u00e9m do sal\u00e1rio, voc\u00ea ter\u00e1 benef\u00edcios que apoiam seu bem-estar, sua rotina, sua fam\u00edlia e seu desenvolvimento profissional.<\/div><p><\/p><div>Remunera\u00e7\u00e3o e jornada<\/div><p><b>Sal\u00e1rio:<\/b> R$ 1.621,00<br \/><b>Jornada:<\/b> 6h20 por dia<br \/><b>Escala:<\/b> 6x1, com folgas alternadas e 1 domingo garantido de folga por m\u00eas<br \/><b>Modelo de trabalho:<\/b> presencial<br \/><b>Local:<\/b> Centro de Fortaleza\/CE<br \/><b>Oportunidade:<\/b> exclusiva para Pessoas com Defici\u00eancia<\/p><p><\/p><div>Benef\u00edcios para apoiar sua jornada<\/div><div>Queremos que voc\u00ea tenha suporte para cuidar do seu bem-estar, apoiar sua fam\u00edlia, continuar aprendendo e construir novas possibilidades para sua carreira.<\/div><p><b>Mais flexibilidade para sua rotina<\/b><br \/>\u2022 VA\/VR flex\u00edvel, em cart\u00e3o de ampla aceita\u00e7\u00e3o<br \/><br \/><b>Cuidado com voc\u00ea e sua fam\u00edlia<\/b><br \/>\u2022 Assist\u00eancia m\u00e9dica e odontol\u00f3gica<br \/>\u2022 Seguro de vida<br \/>\u2022 Aux\u00edlio creche\/bab\u00e1 para crian\u00e7as de at\u00e9 4 anos, conforme os crit\u00e9rios de elegibilidade<br \/>\u2022 Wellhub, com acesso a academias, est\u00fadios, aulas e op\u00e7\u00f5es voltadas ao bem-estar<br \/><br \/><b>Aprendizado e novas possibilidades<\/b><br \/>\u2022 Descontos e parcerias com faculdades e cursos de idiomas<br \/>\u2022 Oportunidades para desenvolver novas habilidades no dia a dia<br \/>\u2022 Plano de carreira com possibilidade de candidatura a posi\u00e7\u00f5es internas a partir de 3 meses, conforme performance, requisitos da oportunidade e disponibilidade de vagas<br \/><br \/><b>Um ambiente pensado para boas experi\u00eancias<\/b><br \/>\u2022 Espa\u00e7os modernos e acolhedores<br \/>\u2022 \u00c1reas de descompress\u00e3o com salas de jogos e TV<br \/>\u2022 Ambiente colaborativo, com troca de experi\u00eancias e trabalho em equipe<\/p><p><\/p><div>O que buscamos em voc\u00ea<\/div><p>\u2022 Ensino m\u00e9dio completo<br \/>\u2022 18 anos ou mais<br \/>\u2022 Boa comunica\u00e7\u00e3o oral e escrita<br \/>\u2022 Escuta ativa, empatia e foco em solu\u00e7\u00e3o<br \/>\u2022 Boa digita\u00e7\u00e3o e facilidade para utilizar sistemas simult\u00e2neos<br \/>\u2022 Familiaridade com tecnologia e disposi\u00e7\u00e3o para aprender novos processos<br \/>\u2022 Organiza\u00e7\u00e3o e aten\u00e7\u00e3o aos detalhes<br \/>\u2022 Perfil colaborativo e comprometido com a experi\u00eancia do cliente<br \/>\u2022 Experi\u00eancia com atendimento por chat, e-mail ou voz ser\u00e1 considerada um diferencial<br \/>\u2022 Disponibilidade para trabalhar presencialmente no Centro de Fortaleza<\/p><p><\/p><div>Informa\u00e7\u00f5es sobre a oportunidade exclusiva<\/div><p>Este Banco de Talentos \u00e9 destinado exclusivamente a Pessoas com Defici\u00eancia.<br \/><br \/>Durante o processo seletivo, nosso time poder\u00e1 solicitar a documenta\u00e7\u00e3o necess\u00e1ria para o enquadramento da candidatura, conforme as orienta\u00e7\u00f5es aplic\u00e1veis \u00e0 oportunidade.<br \/><br \/>Se precisar de algum recurso de acessibilidade para participar do processo seletivo, informe essa necessidade ao nosso time durante o contato.<br \/><br \/><b>Queremos proporcionar uma experi\u00eancia de sele\u00e7\u00e3o respeitosa, acolhedora e acess\u00edvel.<\/b><\/p><p><\/p><div>Inclus\u00e3o que transforma experi\u00eancias<\/div><p>Na Concentrix, acreditamos que cada pessoa acrescenta valor por meio de sua hist\u00f3ria, suas habilidades, suas ideias e seu potencial.<br \/><br \/>Queremos construir um ambiente onde as pessoas possam colaborar, aprender e encontrar espa\u00e7o para continuar desenvolvendo suas carreiras.<br \/><br \/>Ao se cadastrar neste banco de talentos, voc\u00ea d\u00e1 o primeiro passo para se conectar a oportunidades que poder\u00e3o fazer sentido para suas experi\u00eancias, seus interesses e seu momento profissional.<br \/><br \/><b>Seu talento importa, e queremos conhecer o que voc\u00ea pode construir com a gente.<\/b><\/p><p><\/p><div>Como funciona o processo seletivo?<\/div><p>Nosso processo seletivo \u00e9 pensado para conhecer melhor seu perfil e identificar oportunidades alinhadas \u00e0 sua experi\u00eancia:<br \/><br \/><b>Inscri\u00e7\u00e3o \u2192 An\u00e1lise do perfil \u2192 Provas e testes \u2192 Entrevista \u2192 Fase final<\/b><br \/><br \/>Como se trata de um Banco de Talentos, o contato poder\u00e1 acontecer conforme surgirem oportunidades compat\u00edveis com seu perfil, sua disponibilidade e os requisitos da posi\u00e7\u00e3o.<br \/><br \/>Depois de se inscrever, acompanhe seus canais de contato. Nosso time poder\u00e1 enviar orienta\u00e7\u00f5es por e-mail, telefone ou WhatsApp.<\/p><p><\/p><div>Por que dar o pr\u00f3ximo passo com a Concentrix?<\/div><p>Aqui, suas habilidades podem se transformar em novas experi\u00eancias, aprendizados e possibilidades para sua carreira.<br \/><br \/>Voc\u00ea poder\u00e1 fazer parte de um ambiente que conecta pessoas e tecnologia, colaborar com diferentes times e contribuir para experi\u00eancias que fazem a diferen\u00e7a no dia a dia dos clientes.<br \/><br \/><b>Se voc\u00ea quer aprender, evoluir e construir uma carreira com impacto, queremos conhecer voc\u00ea.<\/b><br \/><br \/><b>Cadastre-se agora em nosso Banco de Talentos e venha construir sua jornada como game-changer com a Concentrix Brasil.<\/b><\/p><p><\/p><div>Seu talento transforma experi\u00eancias e cria novas possibilidades.<\/div><div>O real come\u00e7a aqui.<\/div><p><\/p>\",\"ats_external_id\":\"R1682518\",\"location\":\"Fortaleza, Cear\u00e1\",\"job_type\":\"full_time\",\"salary\":\"1621\",\"salary_type\":\"monthly\",\"salary_currency\":\"BRL\",\"updated_at\":\"2026-10-20T20:59:06.447-03:00\",\"created_at\":\"2025-11-24T15:16:21.294-03:00\",\"latitude\":\"-3.7327177\",\"longitude\":\"-38.5269947\",\"landing_page_url\":\"https:\/\/concentrix-brazil.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82MQ?\",\"apply_url\":\"https:\/\/concentrix-brazil.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82MQ\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact 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Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1682518\",\"wid\":\"6e29eaaf5197103ac58ec450acb60000\",\"descriptor\":\"R1682518 BANCO DE TALENTOS (FORTALEZA) | Pessoas com defici\u00eancia - Vaga exclusiva para PCD (Evergreen) (Open)\"},\"recruiter_group\":[{\"email\":{\"wid\":\"3d2b90a797f91024b9ae5b7b70c10000\",\"address\":\"melissa.machado1@concentrix.com\"},\"last_name\":\"Machado\",\"first_name\":\"Melissa\"}],\"requisition_type\":null,\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-brazil\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":\"0\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"283\",\"campaign_id\":\"214\",\"campaign_title\":\"LI \/ Dutch \/ Athens\",\"campaign_type\":\"job_application\",\"job_title\":\"Sales Development Representative with Dutch\",\"street\":\"\",\"address\":\"\",\"city\":\"Athens\",\"state\":null,\"postal_code\":null,\"region\":null,\"country\":\"Greece\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p data-pm-slice=\\\"1 1 []\\\">Are you passionate and naturally driven by sales?<br \/>Join our fun-loving, multicultural team of #GameChangers at Concentrix Greece and put your Dutch-language sales skills to use in the top professional networking and B2B platform industry.<\/p>\\n<p>No two days will be the same as you deliver valuable and memorable experiences to a wide range of customers representing some of the world&rsquo;s leading brands.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Key Responsibilities:<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Manage high-volume of inbound and outbound B2B sales activities, engaging regularly with clients across all stages of the sales funnel.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Engaging clients regularly on video meetings, via phone, email and social media outreach.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Identify and engage with alternative decision-makers or points of contact, using tools such as Sales Navigator and other lead generation methods.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Actively manage and maintain a healthy sales pipeline, driving prospects through each stage of the funnel.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Qualify leads and transition them seamlessly to the onboarding team to continue the customer journey and buying process.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Track and report on daily, monthly, and quarterly performance metrics to support sales targets.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Adhere to defined response-time SLAs and follow the required sales cadences at all times.<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Requirements:<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Fluent in English and Dutch (spoken and written).<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Solid knowledge of business development and qualification methodologies, experience in lead generation would be beneficial.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Minimum of 1.5 years of sales experience, ideally within the tech or digital advertising space.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Strong organizational and time-management skills, with the ability to work independently.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Comfortably operating in a fast-paced, constantly evolving IT Sales environment.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Experience with Salesforce or a similar CRM tool.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Digital advertising knowledge would be considered as an advantage.<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>What we offer:<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Full Relocation Support &ndash; including flights, accommodation, and transportation<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Indefinite contract<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Competitive remuneration &ndash; 14 salaries per year<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Monthly performance-based bonus<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Daily meal voucher (Up Hellas Mastercard)<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Private health &amp; dental insurance<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>International career opportunities through our Mobility Program<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>A dynamic, supportive work environment with growth potential<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Employee events &amp; team-building activities<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Free gym access, wellness activities, and a rooftop cinema with Acropolis views<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>On-site restaurant to enjoy lunch breaks with colleagues<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><em>You appreciate our values of recognition, integrity, unity, and commitment, and you are eager to create the \\\"wow\\\" too. More than your background, it is your motivation and your personality that will make you part of our fun-loving community.<\/em>&nbsp;<\/p>\\n<p><em>Please note that non-EU residents must have a valid work permit in Greece to be considered for employment.<\/em>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><em><strong>Concentrix<\/strong><\/em>&nbsp;<em><strong>Greece is an equal-opportunity employer<\/strong><\/em><\/p>\\n<p><em><strong>Concentrix considers diversity a fundamental resource and offers everyone accesses to employment opportunities, regardless of gender, age, religion, ethnicity, or any other classification protected by applicable national laws.<\/strong><\/em><\/p>\",\"ats_external_id\":\"GR-214\",\"location\":\"Athens\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-09-16T16:40:33.226+03:00\",\"created_at\":\"2025-11-24T12:51:14.036+02:00\",\"latitude\":\"37.9838096\",\"longitude\":\"23.7275388\",\"landing_page_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTQ?\",\"apply_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTQ\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-greece\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"3\",\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":\"1\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"284\",\"campaign_id\":\"213\",\"campaign_title\":\"LI \/ German \/ Athens\",\"campaign_type\":\"job_application\",\"job_title\":\"Sales Development Representative with German\",\"street\":\"\",\"address\":\"\",\"city\":\"Athens\",\"state\":null,\"postal_code\":null,\"region\":null,\"country\":\"Greece\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p data-pm-slice=\\\"1 1 []\\\">Are you passionate and naturally driven by sales?<br \/>Join our fun-loving, multicultural team of #GameChangers at Concentrix Greece and put your German-language sales skills to use in the top professional networking and B2B platform industry.<\/p>\\n<p>No two days will be the same as you deliver valuable and memorable experiences to a wide range of customers representing some of the world&rsquo;s leading brands.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Key Responsibilities:<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Manage high-volume of inbound and outbound B2B sales activities, engaging regularly with clients across all stages of the sales funnel.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Engaging clients regularly on video meetings, via phone, email and social media outreach.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Identify and engage with alternative decision-makers or points of contact, using tools such as Sales Navigator and other lead generation methods.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Actively manage and maintain a healthy sales pipeline, driving prospects through each stage of the funnel.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Qualify leads and transition them seamlessly to the onboarding team to continue the customer journey and buying process.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Track and report on daily, monthly, and quarterly performance metrics to support sales targets.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Adhere to defined response-time SLAs and follow the required sales cadences at all times.<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Requirements:<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Fluent in English and German (spoken and written).<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Solid knowledge of business development and qualification methodologies, experience in lead generation would be beneficial.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Minimum of 1.5 years of sales experience, ideally within the tech or digital advertising space.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Strong organizational and time-management skills, with the ability to work independently.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Comfortably operating in a fast-paced, constantly evolving IT Sales environment.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Experience with Salesforce or a similar CRM tool.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Digital advertising knowledge would be considered as an advantage.<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>What we offer:<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Full Relocation Support &ndash; including flights, accommodation, and transportation<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Indefinite contract<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Competitive remuneration &ndash; 14 salaries per year<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Monthly performance-based bonus<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Daily meal voucher (Up Hellas Mastercard)<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Private health &amp; dental insurance<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>International career opportunities through our Mobility Program<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>A dynamic, supportive work environment with growth potential<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Employee events &amp; team-building activities<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Free gym access, wellness activities, and a rooftop cinema with Acropolis views<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>On-site restaurant to enjoy lunch breaks with colleagues<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><em>You appreciate our values of recognition, integrity, unity, and commitment, and you are eager to create the \\\"wow\\\" too. More than your background, it is your motivation and your personality that will make you part of our fun-loving community.<\/em>&nbsp;<\/p>\\n<p><em>Please note that non-EU residents must have a valid work permit in Greece to be considered for employment.<\/em>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><em><strong>Concentrix<\/strong><\/em>&nbsp;<em><strong>Greece is an equal-opportunity employer<\/strong><\/em><\/p>\\n<p><em><strong>Concentrix considers diversity a fundamental resource and offers everyone accesses to employment opportunities, regardless of gender, age, religion, ethnicity, or any other classification protected by applicable national laws.<\/strong><\/em><\/p>\",\"ats_external_id\":\"GR-213\",\"location\":\"Athens\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-09-16T16:40:33.005+03:00\",\"created_at\":\"2025-11-24T12:49:36.264+02:00\",\"latitude\":\"37.9838096\",\"longitude\":\"23.7275388\",\"landing_page_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTM?\",\"apply_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTM\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-greece\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"3\",\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":\"1\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"285\",\"campaign_id\":\"212\",\"campaign_title\":\"MSFT \/ German \/ Athens\",\"campaign_type\":\"job_application\",\"job_title\":\"Digital Marketing Account Manager with German\",\"street\":\"\",\"address\":\"\",\"city\":\"Athens\",\"state\":null,\"postal_code\":null,\"region\":null,\"country\":\"Greece\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p data-pm-slice=\\\"1 1 []\\\">&nbsp;<\/p>\\n<p>As part of Concentrix&rsquo;s global B2B network, our team in Athens helps top brands accelerate their digital sales and customer-success strategies. Leveraging smart technology, data-powered insights, and a talented local team, we support businesses in scaling efficiently and unlocking new growth<\/p>\\n<p>&nbsp;<\/p>\\n<p>We&rsquo;re looking for a <strong>Digital Marketing Account Manager<\/strong> to join our team and support advertisers on a <strong>leading global search and digital advertising platform<\/strong>. In this role, you&rsquo;ll combine consultative selling, digital marketing expertise, and relationship management to help clients achieve their business goals. You&rsquo;ll work with both direct advertisers and agencies to grow relationships, maximize campaign performance, and drive adoption across a <strong>major technology company&rsquo;s network<\/strong>, including search engines, professional networking sites, and video and display platforms.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>You will<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Build and nurture relationships with both direct advertisers and agency partners.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Advise clients on advertising strategies and help them achieve their business goals.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Set up, manage, and optimize digital campaigns, track performance and drive results.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Identify growth opportunities within accounts and recommend tailored solutions.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Support new and existing partners, guiding them through campaigns and providing actionable insights.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Stay up to date on industry trends to ensure clients benefit from the latest advertising solutions.<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>You Have <\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Fluency in German with a very good command of English.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>One year of experience in account management, with a proven track record of client engagement and revenue growth.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>One year of experience in digital advertising, including campaign strategy and performance analysis.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Experience working with advertising agencies, including outreach, discovery, and strategic account support (advantageous but not essential).<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Familiarity with CRM systems such as Salesforce or Dynamics 365.<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>You will get<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Permanent contract<\/strong> &mdash; stability and security from day one.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Highly rewarding salary package<\/strong> &mdash; designed to recognize your skills, experience, and results.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Quarterly sales bonus of &euro;1000<\/strong> &mdash; your performance has a direct impact.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>International career opportunities<\/strong> &mdash; grow globally through Concentrix&rsquo;s Mobility Program.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Exciting employee events<\/strong> &mdash; connect, celebrate, and have fun with your team.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Private health and dental insurance<\/strong> &mdash; starting from your fourth month.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Daily meal vouchers via Up Hellas card<\/strong> &mdash; &euro;3 per day, increasing to &euro;6 per day after one year.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Free gym access and wellness activities<\/strong> &mdash; stay active and energized.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Rooftop cinema with Acropolis views &amp; modern cafeteria<\/strong> &mdash; unwind, relax, and enjoy every lunch break.<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><em>Please note that non-EU residents must have a valid work permit in Greece to be considered for employment.<\/em>&nbsp;<\/p>\\n<p><em>Concentrix Greece is an equal-opportunity employer<\/em>&nbsp;<\/p>\\n<p><em>Concentrix considers diversity a fundamental resource and offers everyone access to employment opportunities, regardless of gender, age, religion, ethnicity, or any other classification protected by applicable national laws<\/em><\/p>\",\"ats_external_id\":\"GR-212\",\"location\":\"Athens\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-17T02:59:03.794+03:00\",\"created_at\":\"2025-11-24T12:48:50.575+02:00\",\"latitude\":\"37.9838096\",\"longitude\":\"23.7275388\",\"landing_page_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTI?\",\"apply_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTI\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-greece\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"3\",\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":\"1\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"286\",\"campaign_id\":\"211\",\"campaign_title\":\"MSFT \/ Italian \/ Athens\",\"campaign_type\":\"job_application\",\"job_title\":\"Digital Marketing Account Manager with Italian\",\"street\":\"\",\"address\":\"\",\"city\":\"Athens\",\"state\":null,\"postal_code\":null,\"region\":null,\"country\":\"Greece\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p>&nbsp;<\/p>\\n<p>As part of Concentrix&rsquo;s global B2B network, our team in Athens helps top brands accelerate their digital sales and customer-success strategies. Leveraging smart technology, data-powered insights, and a talented local team, we support businesses in scaling efficiently and unlocking new growth<\/p>\\n<p>We&rsquo;re looking for a <strong>Digital Marketing Account Manager<\/strong> to join our team and support advertisers on a <strong>leading global search and digital advertising platform<\/strong>. In this role, you&rsquo;ll combine consultative selling, digital marketing expertise, and relationship management to help clients achieve their business goals. You&rsquo;ll work with both direct advertisers and agencies to grow relationships, maximize campaign performance, and drive adoption across a <strong>major technology company&rsquo;s network<\/strong>, including search engines, professional networking sites, and video and display platforms.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>You will<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Build and nurture relationships with both direct advertisers and agency partners.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Advise clients on advertising strategies and help them achieve their business goals.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Set up, manage, and optimize digital campaigns, track performance and drive results.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Identify growth opportunities within accounts and recommend tailored solutions.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Support new and existing partners, guiding them through campaigns and providing actionable insights.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Stay up to date on industry trends to ensure clients benefit from the latest advertising solutions.<br \/>&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>You Have <\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Fluency in Italian with a very good command of English.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>One year of experience in account management, with a proven track record of client engagement and revenue growth.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>One year of experience in digital advertising, including campaign strategy and performance analysis.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Experience working with advertising agencies, including outreach, discovery, and strategic account support (advantageous but not essential).<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Familiarity with CRM systems such as Salesforce or Dynamics 365.<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>You will get<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Permanent contract<\/strong> &mdash; stability and security from day one.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Highly rewarding salary package<\/strong> &mdash; designed to recognize your skills, experience, and results.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Quarterly sales bonus of &euro;1000<\/strong> &mdash; your performance has a direct impact.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>International career opportunities<\/strong> &mdash; grow globally through Concentrix&rsquo;s Mobility Program.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Exciting employee events<\/strong> &mdash; connect, celebrate, and have fun with your team.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Private health and dental insurance<\/strong> &mdash; starting from your fourth month.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Daily meal vouchers via Up Hellas card<\/strong> &mdash; &euro;3 per day, increasing to &euro;6 per day after one year.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Free gym access and wellness activities<\/strong> &mdash; stay active and energized.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Rooftop cinema with Acropolis views &amp; modern cafeteria<\/strong> &mdash; unwind, relax, and enjoy every lunch break.<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><em>Please note that non-EU residents must have a valid work permit in Greece to be considered for employment.<\/em>&nbsp;<\/p>\\n<p><em>Concentrix Greece is an equal-opportunity employer<\/em>&nbsp;<\/p>\\n<p><em>Concentrix considers diversity a fundamental resource and offers everyone access to employment opportunities, regardless of gender, age, religion, ethnicity, or any other classification protected by applicable national laws<\/em><\/p>\",\"ats_external_id\":\"GR-211\",\"location\":\"Athens\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-18T02:59:05.098+03:00\",\"created_at\":\"2025-11-24T12:48:09.600+02:00\",\"latitude\":\"37.9838096\",\"longitude\":\"23.7275388\",\"landing_page_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTE?\",\"apply_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTE\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-greece\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"3\",\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":\"1\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"287\",\"campaign_id\":\"210\",\"campaign_title\":\"MSFT \/ Spanish \/ Athens\",\"campaign_type\":\"job_application\",\"job_title\":\"Digital Marketing Account Manager with Spanish\",\"street\":\"\",\"address\":\"\",\"city\":\"Athens\",\"state\":null,\"postal_code\":null,\"region\":null,\"country\":\"Greece\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p data-pm-slice=\\\"1 1 []\\\">&nbsp;<\/p>\\n<p>As part of Concentrix&rsquo;s global B2B network, our team in Athens helps top brands accelerate their digital sales and customer-success strategies. Leveraging smart technology, data-powered insights, and a talented local team, we support businesses in scaling efficiently and unlocking new growth<\/p>\\n<p>&nbsp;<\/p>\\n<p>We&rsquo;re looking for a <strong>Digital Marketing Account Manager<\/strong> to join our team and support advertisers on a <strong>leading global search and digital advertising platform<\/strong>. In this role, you&rsquo;ll combine consultative selling, digital marketing expertise, and relationship management to help clients achieve their business goals. You&rsquo;ll work with both direct advertisers and agencies to grow relationships, maximize campaign performance, and drive adoption across a <strong>major technology company&rsquo;s network<\/strong>, including search engines, professional networking sites, and video and display platforms.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>You will<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Build and nurture relationships with both direct advertisers and agency partners.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Advise clients on advertising strategies and help them achieve their business goals.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Set up, manage, and optimize digital campaigns, track performance and drive results.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Identify growth opportunities within accounts and recommend tailored solutions.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Support new and existing partners, guiding them through campaigns and providing actionable insights.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Stay up to date on industry trends to ensure clients benefit from the latest advertising solutions.<br \/>&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>You Have <\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Fluency in Spanish with a very good command of English.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>One year of experience in account management, with a proven track record of client engagement and revenue growth.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>One year of experience in digital advertising, including campaign strategy and performance analysis.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Experience working with advertising agencies, including outreach, discovery, and strategic account support (advantageous but not essential).<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Familiarity with CRM systems such as Salesforce or Dynamics 365.<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>You will get<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Permanent contract<\/strong> &mdash; stability and security from day one.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Highly rewarding salary package<\/strong> &mdash; designed to recognize your skills, experience, and results.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Quarterly sales bonus of &euro;1000<\/strong> &mdash; your performance has a direct impact.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>International career opportunities<\/strong> &mdash; grow globally through Concentrix&rsquo;s Mobility Program.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Exciting employee events<\/strong> &mdash; connect, celebrate, and have fun with your team.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Private health and dental insurance<\/strong> &mdash; starting from your fourth month.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Daily meal vouchers via Up Hellas card<\/strong> &mdash; &euro;3 per day, increasing to &euro;6 per day after one year.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Free gym access and wellness activities<\/strong> &mdash; stay active and energized.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Rooftop cinema with Acropolis views &amp; modern cafeteria<\/strong> &mdash; unwind, relax, and enjoy every lunch break.<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><em>Please note that non-EU residents must have a valid work permit in Greece to be considered for employment.<\/em>&nbsp;<\/p>\\n<p><em>Concentrix Greece is an equal-opportunity employer<\/em>&nbsp;<\/p>\\n<p><em>Concentrix considers diversity a fundamental resource and offers everyone access to employment opportunities, regardless of gender, age, religion, ethnicity, or any other classification protected by applicable national laws<\/em><\/p>\",\"ats_external_id\":\"GR-210\",\"location\":\"Athens\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-21T02:59:04.657+03:00\",\"created_at\":\"2025-11-24T12:47:27.111+02:00\",\"latitude\":\"37.9838096\",\"longitude\":\"23.7275388\",\"landing_page_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTA?\",\"apply_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMTA\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-greece\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"3\",\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":\"1\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"288\",\"campaign_id\":\"209\",\"campaign_title\":\"MSFT \/ English \/ Athens\",\"campaign_type\":\"job_application\",\"job_title\":\"Digital Marketing Account Manager with English\",\"street\":\"\",\"address\":\"\",\"city\":\"Athens\",\"state\":null,\"postal_code\":null,\"region\":null,\"country\":\"Greece\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p data-pm-slice=\\\"1 1 []\\\">&nbsp;<\/p>\\n<p>As part of Concentrix&rsquo;s global B2B network, our team in Athens helps top brands accelerate their digital sales and customer-success strategies. Leveraging smart technology, data-powered insights, and a talented local team, we support businesses in scaling efficiently and unlocking new growth<\/p>\\n<p>We&rsquo;re looking for a <strong>Digital Marketing Account Manager<\/strong> to join our team and support advertisers on a <strong>leading global search and digital advertising platform<\/strong>. In this role, you&rsquo;ll combine consultative selling, digital marketing expertise, and relationship management to help clients achieve their business goals. You&rsquo;ll work with both direct advertisers and agencies to grow relationships, maximize campaign performance, and drive adoption across a <strong>major technology company&rsquo;s network<\/strong>, including search engines, professional networking sites, and video and display platforms.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>You will<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Build and nurture relationships with both direct advertisers and agency partners.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Advise clients on advertising strategies and help them achieve their business goals.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Set up, manage, and optimize digital campaigns, track performance and drive results.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Identify growth opportunities within accounts and recommend tailored solutions.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Support new and existing partners, guiding them through campaigns and providing actionable insights.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Stay up to date on industry trends to ensure clients benefit from the latest advertising solutions.<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>You Have <\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Fluency in English.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>One year of experience in account management, with a proven track record of client engagement and revenue growth.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>One year of experience in digital advertising, including campaign strategy and performance analysis.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Experience working with advertising agencies, including outreach, discovery, and strategic account support (advantageous but not essential).<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Familiarity with CRM systems such as Salesforce or Dynamics 365.<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>You will get<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Permanent contract<\/strong> &mdash; stability and security from day one.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Highly rewarding salary package<\/strong> &mdash; designed to recognize your skills, experience, and results.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Quarterly sales bonus of &euro;1000<\/strong> &mdash; your performance has a direct impact.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>International career opportunities<\/strong> &mdash; grow globally through Concentrix&rsquo;s Mobility Program.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Exciting employee events<\/strong> &mdash; connect, celebrate, and have fun with your team.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Private health and dental insurance<\/strong> &mdash; starting from your fourth month.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Daily meal vouchers via Up Hellas card<\/strong> &mdash; &euro;3 per day, increasing to &euro;6 per day after one year.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Free gym access and wellness activities<\/strong> &mdash; stay active and energized.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Rooftop cinema with Acropolis views &amp; modern cafeteria<\/strong> &mdash; unwind, relax, and enjoy every lunch break.<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><em>Please note that non-EU residents must have a valid work permit in Greece to be considered for employment.<\/em>&nbsp;<\/p>\\n<p><em>Concentrix Greece is an equal-opportunity employer<\/em>&nbsp;<\/p>\\n<p><em>Concentrix considers diversity a fundamental resource and offers everyone access to employment opportunities, regardless of gender, age, religion, ethnicity, or any other classification protected by applicable national laws<\/em><\/p>\",\"ats_external_id\":\"GR-209\",\"location\":\"Athens\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-09-25T02:59:04.350+03:00\",\"created_at\":\"2025-11-24T12:46:29.433+02:00\",\"latitude\":\"37.9838096\",\"longitude\":\"23.7275388\",\"landing_page_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMDk?\",\"apply_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMDk\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-greece\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"3\",\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":\"1\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"289\",\"campaign_id\":\"208\",\"campaign_title\":\"MSFT \/ French \/ Athens\",\"campaign_type\":\"job_application\",\"job_title\":\"Digital Marketing Account Manager with French\",\"street\":\"\",\"address\":\"\",\"city\":\"Athens\",\"state\":null,\"postal_code\":null,\"region\":null,\"country\":\"Greece\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p data-pm-slice=\\\"1 1 []\\\">&nbsp;<\/p>\\n<p>As part of Concentrix&rsquo;s global B2B network, our team in Athens helps top brands accelerate their digital sales and customer-success strategies. Leveraging smart technology, data-powered insights, and a talented local team, we support businesses in scaling efficiently and unlocking new growth<\/p>\\n<p>We&rsquo;re looking for a <strong>Digital Marketing Account Manager<\/strong> to join our team and support advertisers on a <strong>leading global search and digital advertising platform<\/strong>. In this role, you&rsquo;ll combine consultative selling, digital marketing expertise, and relationship management to help clients achieve their business goals. You&rsquo;ll work with both direct advertisers and agencies to grow relationships, maximize campaign performance, and drive adoption across a <strong>major technology company&rsquo;s network<\/strong>, including search engines, professional networking sites, and video and display platforms.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>You will<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Build and nurture relationships with both direct advertisers and agency partners.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Advise clients on advertising strategies and help them achieve their business goals.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Set up, manage, and optimize digital campaigns, track performance and drive results.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Identify growth opportunities within accounts and recommend tailored solutions.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Support new and existing partners, guiding them through campaigns and providing actionable insights.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Stay up to date on industry trends to ensure clients benefit from the latest advertising solutions.<br \/>&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>You Have <\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Fluency in French with a very good command of English.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>One year of experience in account management, with a proven track record of client engagement and revenue growth.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>One year of experience in digital advertising, including campaign strategy and performance analysis.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Experience working with advertising agencies, including outreach, discovery, and strategic account support (advantageous but not essential).<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Familiarity with CRM systems such as Salesforce or Dynamics 365.<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>You will get<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Permanent contract<\/strong> &mdash; stability and security from day one.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Highly rewarding salary package<\/strong> &mdash; designed to recognize your skills, experience, and results.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Quarterly sales bonus of &euro;1000<\/strong> &mdash; your performance has a direct impact.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>International career opportunities<\/strong> &mdash; grow globally through Concentrix&rsquo;s Mobility Program.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Exciting employee events<\/strong> &mdash; connect, celebrate, and have fun with your team.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Private health and dental insurance<\/strong> &mdash; starting from your fourth month.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Daily meal vouchers via Up Hellas card<\/strong> &mdash; &euro;3 per day, increasing to &euro;6 per day after one year.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Free gym access and wellness activities<\/strong> &mdash; stay active and energized.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Rooftop cinema with Acropolis views &amp; modern cafeteria<\/strong> &mdash; unwind, relax, and enjoy every lunch break.<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><em>Please note that non-EU residents must have a valid work permit in Greece to be considered for employment.<\/em>&nbsp;<\/p>\\n<p><em>Concentrix Greece is an equal-opportunity employer<\/em>&nbsp;<\/p>\\n<p><em>Concentrix considers diversity a fundamental resource and offers everyone access to employment opportunities, regardless of gender, age, religion, ethnicity, or any other classification protected by applicable national laws<\/em><\/p>\",\"ats_external_id\":\"GR-208\",\"location\":\"Athens\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-09-17T15:51:05.321+03:00\",\"created_at\":\"2025-11-24T12:44:44.658+02:00\",\"latitude\":\"37.9838096\",\"longitude\":\"23.7275388\",\"landing_page_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMDg?\",\"apply_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMDg\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-greece\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"3\",\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":\"1\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"290\",\"campaign_id\":\"207\",\"campaign_title\":\"Meta \/ Spanish \/ Athens\",\"campaign_type\":\"job_application\",\"job_title\":\"Sales Specialist with Spanish \",\"street\":\"\",\"address\":\"\",\"city\":\"Athens\",\"state\":null,\"postal_code\":null,\"region\":null,\"country\":\"Greece\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p><br \/>As part of Concentrix&rsquo;s global B2B network, our team in Athens helps top brands accelerate their digital sales and customer-success strategies. Leveraging smart technology, data-powered insights, and a talented local team, we support businesses in scaling efficiently and unlocking new growth<\/p>\\n<p>&nbsp;<\/p>\\n<p>We&rsquo;re looking for a <strong>Sales Specialist<\/strong> to join our Athens-based team and support one of the <strong>world&rsquo;s largest social media and digital advertising platforms<\/strong>. In this role, you&rsquo;ll guide advertisers in getting the most out of a leading online ads solution&mdash;combining consultative sales, digital marketing insights, and strong client focus to help them achieve meaningful results. While previous experience in sales or digital advertising is beneficial, we&rsquo;re especially interested in people who bring ambition, curiosity, and a strong drive to learn and grow<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>You will <\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Connect with clients&mdash;both agencies and direct advertisers&mdash;across multiple channels and build strong, lasting relationships.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Manage a mix of incoming leads and outreach opportunities, helping clients discover how digital advertising can work for them.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Spot opportunities to grow client campaigns and recommend tailored advertising solutions that deliver real results.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Support clients in running and optimizing digital campaigns, tracking performance, and ensuring campaigns are as effective as possible.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Keep an eye on trends and performance, proactively addressing challenges and finding ways to boost results.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Collaborate with internal specialists or support teams when additional expertise is needed to deliver the best outcomes.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Help clients get the most out of their advertising products, creating a positive, engaging, and results-driven experience<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>You have <\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Fluency in Spanish and a very good command of English.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Experience in sales, ideally B2B or a fast-moving, target-driven environment.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Adaptable and comfortable working through a book of clients in a fast-paced setting.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Confident in achieving targets and driving results.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Valid full-time work visa for Greece.<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>You will get<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Permanent contract<\/strong> &mdash; stability and security from day one.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Highly rewarding salary package<\/strong> &mdash; designed to recognize your skills, experience, and results.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Monthly sales bonus of &euro;250<\/strong> &mdash; your performance has a direct impact.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>International career opportunities<\/strong> &mdash; grow globally through Concentrix&rsquo;s Mobility Program.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Exciting employee events<\/strong> &mdash; connect, celebrate, and have fun with your team.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Private health and dental insurance<\/strong> &mdash; starting from your fourth month.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Daily meal vouchers via Up Hellas card<\/strong> &mdash; &euro;3 per day, increasing to &euro;6 per day after one year.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Free gym access and wellness activities<\/strong> &mdash; stay active and energized.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Rooftop cinema with Acropolis views &amp; modern cafeteria<\/strong> &mdash; unwind, relax, and enjoy every lunch break.<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><em>Please note that non-EU residents must have a valid work permit in Greece to be considered for employment.<\/em>&nbsp;<\/p>\\n<p><em>Concentrix Greece is an equal-opportunity employer<\/em>&nbsp;<\/p>\\n<p data-pm-slice=\\\"1 1 []\\\"><em>Concentrix considers diversity a fundamental resource and offers everyone access to employment opportunities, regardless of gender, age, religion, ethnicity, or any other classification protected by applicable national laws.<\/em>&nbsp;<\/p>\",\"ats_external_id\":\"GR-207\",\"location\":\"Athens\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-19T10:36:52.570+03:00\",\"created_at\":\"2025-11-24T12:42:32.228+02:00\",\"latitude\":\"37.9838096\",\"longitude\":\"23.7275388\",\"landing_page_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMDc?\",\"apply_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMDc\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-greece\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"3\",\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":\"1\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"291\",\"campaign_id\":\"206\",\"campaign_title\":\"Meta \/ Italian \/ Athens\",\"campaign_type\":\"job_application\",\"job_title\":\"Sales Specialist with Italian\",\"street\":\"\",\"address\":\"\",\"city\":\"Athens\",\"state\":null,\"postal_code\":null,\"region\":null,\"country\":\"Greece\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p>&nbsp;<\/p>\\n<p>As part of Concentrix&rsquo;s global B2B network, our team in Athens helps top brands accelerate their digital sales and customer-success strategies. Leveraging smart technology, data-powered insights, and a talented local team, we support businesses in scaling efficiently and unlocking new growth<\/p>\\n<p>&nbsp;<\/p>\\n<p>We&rsquo;re looking for a <strong>Sales Specialist<\/strong> to join our Athens-based team and support one of the <strong>world&rsquo;s largest social media and digital advertising platforms<\/strong>. In this role, you&rsquo;ll guide advertisers in getting the most out of a leading online ads solution&mdash;combining consultative sales, digital marketing insights, and strong client focus to help them achieve meaningful results. While previous experience in sales or digital advertising is beneficial, we&rsquo;re especially interested in people who bring ambition, curiosity, and a strong drive to learn and grow<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>You will <\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Connect with clients&mdash;both agencies and direct advertisers&mdash;across multiple channels and build strong, lasting relationships.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Manage a mix of incoming leads and outreach opportunities, helping clients discover how digital advertising can work for them.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Spot opportunities to grow client campaigns and recommend tailored advertising solutions that deliver real results.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Support clients in running and optimizing digital campaigns, tracking performance, and ensuring campaigns are as effective as possible.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Keep an eye on trends and performance, proactively addressing challenges and finding ways to boost results.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Collaborate with internal specialists or support teams when additional expertise is needed to deliver the best outcomes.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Help clients get the most out of their advertising products, creating a positive, engaging, and results-driven experience<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>You have <\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Fluency in Italian and a very good command of English.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Experience in sales, ideally B2B or a fast-moving, target-driven environment.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Adaptable and comfortable working through a book of clients in a fast-paced setting.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Confident in achieving targets and driving results.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Valid full-time work visa for Greece.<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>You will get<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Permanent contract<\/strong> &mdash; stability and security from day one.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Highly rewarding salary package<\/strong> &mdash; designed to recognize your skills, experience, and results.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Monthly sales bonus of &euro;250<\/strong> &mdash; your performance has a direct impact.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>International career opportunities<\/strong> &mdash; grow globally through Concentrix&rsquo;s Mobility Program.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Exciting employee events<\/strong> &mdash; connect, celebrate, and have fun with your team.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Private health and dental insurance<\/strong> &mdash; starting from your fourth month.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Daily meal vouchers via Up Hellas card<\/strong> &mdash; &euro;3 per day, increasing to &euro;6 per day after one year.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Free gym access and wellness activities<\/strong> &mdash; stay active and energized.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Rooftop cinema with Acropolis views &amp; modern cafeteria<\/strong> &mdash; unwind, relax, and enjoy every lunch break.<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><em>Please note that non-EU residents must have a valid work permit in Greece to be considered for employment.<\/em>&nbsp;<\/p>\\n<p><em>Concentrix Greece is an equal-opportunity employer<\/em>&nbsp;<\/p>\\n<p data-pm-slice=\\\"1 1 []\\\"><em>Concentrix considers diversity a fundamental resource and offers everyone access to employment opportunities, regardless of gender, age, religion, ethnicity, or any other classification protected by applicable national laws.<\/em>&nbsp;<\/p>\",\"ats_external_id\":\"GR-206\",\"location\":\"Athens\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-19T10:36:52.522+03:00\",\"created_at\":\"2025-11-24T12:41:42.694+02:00\",\"latitude\":\"37.9838096\",\"longitude\":\"23.7275388\",\"landing_page_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMDY?\",\"apply_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMDY\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-greece\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"1\",\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":\"1\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"292\",\"campaign_id\":\"205\",\"campaign_title\":\"Meta \/ Greek \/ Athens\",\"campaign_type\":\"job_application\",\"job_title\":\"Sales Specialist with Greek \",\"street\":\"\",\"address\":\"\",\"city\":\"Athens\",\"state\":null,\"postal_code\":null,\"region\":null,\"country\":\"Greece\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p>&nbsp;<\/p>\\n<p>As part of Concentrix&rsquo;s global B2B network, our team in Athens helps top brands accelerate their digital sales and customer-success strategies. Leveraging smart technology, data-powered insights, and a talented local team, we support businesses in scaling efficiently and unlocking new growth<\/p>\\n<p>&nbsp;<\/p>\\n<p>We&rsquo;re looking for a <strong>Sales Specialist<\/strong> to join our Athens-based team and support one of the <strong>world&rsquo;s largest social media and digital advertising platforms<\/strong>. In this role, you&rsquo;ll guide advertisers in getting the most out of a leading online ads solution&mdash;combining consultative sales, digital marketing insights, and strong client focus to help them achieve meaningful results. While previous experience in sales or digital advertising is beneficial, we&rsquo;re especially interested in people who bring ambition, curiosity, and a strong drive to learn and grow<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>You will <\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Connect with clients&mdash;both agencies and direct advertisers&mdash;across multiple channels and build strong, lasting relationships.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Manage a mix of incoming leads and outreach opportunities, helping clients discover how digital advertising can work for them.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Spot opportunities to grow client campaigns and recommend tailored advertising solutions that deliver real results.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Support clients in running and optimizing digital campaigns, tracking performance, and ensuring campaigns are as effective as possible.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Keep an eye on trends and performance, proactively addressing challenges and finding ways to boost results.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Collaborate with internal specialists or support teams when additional expertise is needed to deliver the best outcomes.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Help clients get the most out of their advertising products, creating a positive, engaging, and results-driven experience<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>You have <\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Fluency in Greek and a very good command of English.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Experience in sales, ideally B2B or a fast-moving, target-driven environment.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Adaptable and comfortable working through a book of clients in a fast-paced setting.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Confident in achieving targets and driving results.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Valid full-time work visa for Greece.<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>You will get<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Permanent contract<\/strong> &mdash; stability and security from day one.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Highly rewarding salary package<\/strong> &mdash; designed to recognize your skills, experience, and results.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Monthly sales bonus of &euro;250<\/strong> &mdash; your performance has a direct impact.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>International career opportunities<\/strong> &mdash; grow globally through Concentrix&rsquo;s Mobility Program.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Exciting employee events<\/strong> &mdash; connect, celebrate, and have fun with your team.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Private health and dental insurance<\/strong> &mdash; starting from your fourth month.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Daily meal vouchers via Up Hellas card<\/strong> &mdash; &euro;3 per day, increasing to &euro;6 per day after one year.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Free gym access and wellness activities<\/strong> &mdash; stay active and energized.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Rooftop cinema with Acropolis views &amp; modern cafeteria<\/strong> &mdash; unwind, relax, and enjoy every lunch break.<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><em>Please note that non-EU residents must have a valid work permit in Greece to be considered for employment.<\/em>&nbsp;<\/p>\\n<p><em>Concentrix Greece is an equal-opportunity employer<\/em>&nbsp;<\/p>\\n<p data-pm-slice=\\\"1 1 []\\\"><em>Concentrix considers diversity a fundamental resource and offers everyone access to employment opportunities, regardless of gender, age, religion, ethnicity, or any other classification protected by applicable national laws.<\/em>&nbsp;<\/p>\",\"ats_external_id\":\"GR-205\",\"location\":\"Athens\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-19T10:36:52.461+03:00\",\"created_at\":\"2025-11-24T12:36:37.049+02:00\",\"latitude\":\"37.9838096\",\"longitude\":\"23.7275388\",\"landing_page_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMDU?\",\"apply_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMDU\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-greece\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"3\",\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":\"1\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"293\",\"campaign_id\":\"204\",\"campaign_title\":\"Meta \/ French \/ Athens\",\"campaign_type\":\"job_application\",\"job_title\":\"Sales Specialist with French \",\"street\":\"\",\"address\":\"\",\"city\":\"Athens\",\"state\":null,\"postal_code\":null,\"region\":null,\"country\":\"Greece\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p>&nbsp;<\/p>\\n<p>As part of Concentrix&rsquo;s global B2B network, our team in Athens helps top brands accelerate their digital sales and customer-success strategies. Leveraging smart technology, data-powered insights, and a talented local team, we support businesses in scaling efficiently and unlocking new growth<\/p>\\n<p>&nbsp;<\/p>\\n<p>We&rsquo;re looking for a <strong>Sales Specialist<\/strong> to join our Athens-based team and support one of the <strong>world&rsquo;s largest social media and digital advertising platforms<\/strong>. In this role, you&rsquo;ll guide advertisers in getting the most out of a leading online ads solution&mdash;combining consultative sales, digital marketing insights, and strong client focus to help them achieve meaningful results. While previous experience in sales or digital advertising is beneficial, we&rsquo;re especially interested in people who bring ambition, curiosity, and a strong drive to learn and grow<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>You will <\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Connect with clients&mdash;both agencies and direct advertisers&mdash;across multiple channels and build strong, lasting relationships.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Manage a mix of incoming leads and outreach opportunities, helping clients discover how digital advertising can work for them.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Spot opportunities to grow client campaigns and recommend tailored advertising solutions that deliver real results.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Support clients in running and optimizing digital campaigns, tracking performance, and ensuring campaigns are as effective as possible.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Keep an eye on trends and performance, proactively addressing challenges and finding ways to boost results.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Collaborate with internal specialists or support teams when additional expertise is needed to deliver the best outcomes.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Help clients get the most out of their advertising products, creating a positive, engaging, and results-driven experience<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>You have <\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Fluency in French and a very good command of English.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Experience in sales, ideally B2B or a fast-moving, target-driven environment.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Adaptable and comfortable working through a book of clients in a fast-paced setting.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Confident in achieving targets and driving results.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Valid full-time work visa for Greece.<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>You will get<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Permanent contract<\/strong> &mdash; stability and security from day one.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Highly rewarding salary package<\/strong> &mdash; designed to recognize your skills, experience, and results.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Monthly sales bonus of &euro;250<\/strong> &mdash; your performance has a direct impact.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>International career opportunities<\/strong> &mdash; grow globally through Concentrix&rsquo;s Mobility Program.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Exciting employee events<\/strong> &mdash; connect, celebrate, and have fun with your team.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Private health and dental insurance<\/strong> &mdash; starting from your fourth month.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Daily meal vouchers via Up Hellas card<\/strong> &mdash; &euro;3 per day, increasing to &euro;6 per day after one year.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Free gym access and wellness activities<\/strong> &mdash; stay active and energized.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Rooftop cinema with Acropolis views &amp; modern cafeteria<\/strong> &mdash; unwind, relax, and enjoy every lunch break.<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><em>Please note that non-EU residents must have a valid work permit in Greece to be considered for employment.<\/em>&nbsp;<\/p>\\n<p><em>Concentrix Greece is an equal-opportunity employer<\/em>&nbsp;<\/p>\\n<p data-pm-slice=\\\"1 1 []\\\"><em>Concentrix considers diversity a fundamental resource and offers everyone access to employment opportunities, regardless of gender, age, religion, ethnicity, or any other classification protected by applicable national laws.<\/em>&nbsp;<\/p>\",\"ats_external_id\":\"GR-204\",\"location\":\"Athens\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-19T10:36:52.409+03:00\",\"created_at\":\"2025-11-24T12:34:58.363+02:00\",\"latitude\":\"37.9838096\",\"longitude\":\"23.7275388\",\"landing_page_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMDQ?\",\"apply_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMDQ\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-greece\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"3\",\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":\"1\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"294\",\"campaign_id\":\"203\",\"campaign_title\":\"Meta \/ Polish \/ Athens\",\"campaign_type\":\"job_application\",\"job_title\":\"Sales Specialist with Polish \",\"street\":\"\",\"address\":\"\",\"city\":\"Athens\",\"state\":null,\"postal_code\":null,\"region\":null,\"country\":\"Greece\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p>&nbsp;<\/p>\\n<p>As part of Concentrix&rsquo;s global B2B network, our team in Athens helps top brands accelerate their digital sales and customer-success strategies. Leveraging smart technology, data-powered insights, and a talented local team, we support businesses in scaling efficiently and unlocking new growth<\/p>\\n<p>&nbsp;<\/p>\\n<p>We&rsquo;re looking for a <strong>Sales Specialist<\/strong> to join our Athens-based team and support one of the <strong>world&rsquo;s largest social media and digital advertising platforms<\/strong>. In this role, you&rsquo;ll guide advertisers in getting the most out of a leading online ads solution&mdash;combining consultative sales, digital marketing insights, and strong client focus to help them achieve meaningful results. While previous experience in sales or digital advertising is beneficial, we&rsquo;re especially interested in people who bring ambition, curiosity, and a strong drive to learn and grow<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>You will <\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Connect with clients&mdash;both agencies and direct advertisers&mdash;across multiple channels and build strong, lasting relationships.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Manage a mix of incoming leads and outreach opportunities, helping clients discover how digital advertising can work for them.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Spot opportunities to grow client campaigns and recommend tailored advertising solutions that deliver real results.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Support clients in running and optimizing digital campaigns, tracking performance, and ensuring campaigns are as effective as possible.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Keep an eye on trends and performance, proactively addressing challenges and finding ways to boost results.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Collaborate with internal specialists or support teams when additional expertise is needed to deliver the best outcomes.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Help clients get the most out of their advertising products, creating a positive, engaging, and results-driven experience<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>You have <\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Fluency in Polish and a very good command of English.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Experience in sales, ideally B2B or a fast-moving, target-driven environment.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Adaptable and comfortable working through a book of clients in a fast-paced setting.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Confident in achieving targets and driving results.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Valid full-time work visa for Greece.<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>You will get<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Permanent contract<\/strong> &mdash; stability and security from day one.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Highly rewarding salary package<\/strong> &mdash; designed to recognize your skills, experience, and results.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Monthly sales bonus of &euro;250<\/strong> &mdash; your performance has a direct impact.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>International career opportunities<\/strong> &mdash; grow globally through Concentrix&rsquo;s Mobility Program.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Exciting employee events<\/strong> &mdash; connect, celebrate, and have fun with your team.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Private health and dental insurance<\/strong> &mdash; starting from your fourth month.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Daily meal vouchers via Up Hellas card<\/strong> &mdash; &euro;3 per day, increasing to &euro;6 per day after one year.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Free gym access and wellness activities<\/strong> &mdash; stay active and energized.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Rooftop cinema with Acropolis views &amp; modern cafeteria<\/strong> &mdash; unwind, relax, and enjoy every lunch break.<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><em>Please note that non-EU residents must have a valid work permit in Greece to be considered for employment.<\/em>&nbsp;<\/p>\\n<p><em>Concentrix Greece is an equal-opportunity employer<\/em>&nbsp;<\/p>\\n<p data-pm-slice=\\\"1 1 []\\\"><em>Concentrix considers diversity a fundamental resource and offers everyone access to employment opportunities, regardless of gender, age, religion, ethnicity, or any other classification protected by applicable national laws.<\/em>&nbsp;<\/p>\",\"ats_external_id\":\"GR-203\",\"location\":\"Athens\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-19T10:36:52.312+03:00\",\"created_at\":\"2025-11-24T12:32:21.110+02:00\",\"latitude\":\"37.9838096\",\"longitude\":\"23.7275388\",\"landing_page_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMDM?\",\"apply_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMDM\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-greece\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"3\",\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":\"1\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"295\",\"campaign_id\":\"202\",\"campaign_title\":\"Meta \/ Czech \/ Athens\",\"campaign_type\":\"job_application\",\"job_title\":\"Sales Specialist with Czech \",\"street\":\"\",\"address\":\"\",\"city\":\"Athens\",\"state\":null,\"postal_code\":null,\"region\":null,\"country\":\"Greece\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p><br \/>As part of Concentrix&rsquo;s global B2B network, our team in Athens helps top brands accelerate their digital sales and customer-success strategies. Leveraging smart technology, data-powered insights, and a talented local team, we support businesses in scaling efficiently and unlocking new growth<\/p>\\n<p>&nbsp;<\/p>\\n<p>We&rsquo;re looking for a <strong>Sales Specialist<\/strong> to join our Athens-based team and support one of the <strong>world&rsquo;s largest social media and digital advertising platforms<\/strong>. In this role, you&rsquo;ll guide advertisers in getting the most out of a leading online ads solution&mdash;combining consultative sales, digital marketing insights, and strong client focus to help them achieve meaningful results. While previous experience in sales or digital advertising is beneficial, we&rsquo;re especially interested in people who bring ambition, curiosity, and a strong drive to learn and grow<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>You will <\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Connect with clients&mdash;both agencies and direct advertisers&mdash;across multiple channels and build strong, lasting relationships.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Manage a mix of incoming leads and outreach opportunities, helping clients discover how digital advertising can work for them.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Spot opportunities to grow client campaigns and recommend tailored advertising solutions that deliver real results.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Support clients in running and optimizing digital campaigns, tracking performance, and ensuring campaigns are as effective as possible.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Keep an eye on trends and performance, proactively addressing challenges and finding ways to boost results.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Collaborate with internal specialists or support teams when additional expertise is needed to deliver the best outcomes.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Help clients get the most out of their advertising products, creating a positive, engaging, and results-driven experience<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>You have <\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Fluency in Czech and a very good command of English.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Experience in sales, ideally B2B or a fast-moving, target-driven environment.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Adaptable and comfortable working through a book of clients in a fast-paced setting.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Confident in achieving targets and driving results.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Valid full-time work visa for Greece.<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>You will get<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Permanent contract<\/strong> &mdash; stability and security from day one.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Highly rewarding salary package<\/strong> &mdash; designed to recognize your skills, experience, and results.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Monthly sales bonus of &euro;250<\/strong> &mdash; your performance has a direct impact.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>International career opportunities<\/strong> &mdash; grow globally through Concentrix&rsquo;s Mobility Program.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Exciting employee events<\/strong> &mdash; connect, celebrate, and have fun with your team.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Private health and dental insurance<\/strong> &mdash; starting from your fourth month.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Daily meal vouchers via Up Hellas card<\/strong> &mdash; &euro;3 per day, increasing to &euro;6 per day after one year.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Free gym access and wellness activities<\/strong> &mdash; stay active and energized.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Rooftop cinema with Acropolis views &amp; modern cafeteria<\/strong> &mdash; unwind, relax, and enjoy every lunch break.<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><em>Please note that non-EU residents must have a valid work permit in Greece to be considered for employment.<\/em>&nbsp;<\/p>\\n<p><em>Concentrix Greece is an equal-opportunity employer<\/em>&nbsp;<\/p>\\n<p data-pm-slice=\\\"1 1 []\\\"><em>Concentrix considers diversity a fundamental resource and offers everyone access to employment opportunities, regardless of gender, age, religion, ethnicity, or any other classification protected by applicable national laws.<\/em>&nbsp;<\/p>\",\"ats_external_id\":\"GR-202\",\"location\":\"Athens\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-19T10:36:52.254+03:00\",\"created_at\":\"2025-11-24T12:18:45.272+02:00\",\"latitude\":\"37.9838096\",\"longitude\":\"23.7275388\",\"landing_page_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMDI?\",\"apply_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMDI\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-greece\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"3\",\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":\"1\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"1663\",\"campaign_id\":\"515\",\"campaign_title\":\"GTM \/ DE \/ OSN \/ CCA KB \/ Jahresstellenanzeige\",\"campaign_type\":\"job_application\",\"job_title\":\"Call Center Agent \/ Kundenberater (m\/w\/d)\",\"street\":\"Rheiner Landstra\u00dfe 195\",\"address\":\"Rheiner Landstra\u00dfe 195\",\"city\":\"Osnabr\u00fcck\",\"state\":\"Niedersachsen\",\"postal_code\":\"49078\",\"region\":\"Niedersachsen\",\"country\":\"Germany\",\"short_description\":\"Bewirb dich jetzt in Osnabr\u00fcck!\",\"long_description\":\"<p><strong>Power your game-changing career<\/strong><\/p>\\n<p data-pm-slice=\\\"1 1 []\\\"><strong>Du suchst einen Job, der zu dir und deinem Leben passt?<\/strong>&nbsp;Dann ist diese Stelle genau das Richtige f&uuml;r dich.<\/p>\\n<p data-pm-slice=\\\"1 1 []\\\">In dieser Position als&nbsp;<strong>Call Center Agent \/ Kundenberater (m\/w\/d)<\/strong>&nbsp;bist du der erste Ansprechpartner bei unterschiedlichen Kundenanfragen,&nbsp;ob telefonisch, per Mail oder per Chat.<\/p>\\n<p><br \/><strong>Und zwar mit folgenden Rahmenbedingungen:<br \/><\/strong>Start ab sofort | Vollzeit oder Teilzeit | Standort: Osnabr&uuml;ck | Supportsprache: Deutsch | Inbound oder Outbound | unbefristet<\/p>\\n<p><strong><br \/>Deine Aufgaben<\/strong><\/p>\\n<p>Als\u202f<strong>Kundenberater\u202f(m\/w\/d)<\/strong> in unserem Team wirst du:&nbsp;<\/p>\\n<ul>\\n<li>\\n<p><strong>Erster Ansprechpartner f&uuml;r Kundenanfragen in einem unserer spannenden Projekte\u202f<\/strong>- immer mit dem Fokus auf die h&ouml;chstm&ouml;gliche Kundenzufriedenheit.&nbsp;<\/p>\\n<\/li>\\n<li>\\n<p><strong>Anfragen und W&uuml;nsche von Privatkunden bearbeiten\u202f<\/strong>und je nach Bedarf und Situation darauf reagieren.&nbsp;<\/p>\\n<\/li>\\n<li>\\n<p>&Uuml;ber unterschiedliche Kan&auml;le (z. B. per Telefon oder Mail)\u202fmit den Kunden kommunizieren, um ein<strong>\u202foptimales Kundenerlebnis\u202f<\/strong>zu gew&auml;hrleisten.&nbsp;<\/p>\\n<\/li>\\n<li>\\n<p>Sobald das Anliegen der Kunden gel&ouml;st ist, die Kommunikation\u202f<strong>in der Kundendatenbank dokumentieren.&nbsp;<\/strong><\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>Dein Profil<\/strong><\/p>\\n<p>Concentrix passt perfekt zu dir, wenn du:<\/p>\\n<ul>\\n<li>\\n<p><strong>Sehr gute Deutschkenntnisse<\/strong>&nbsp;in Wort und Schrift mitbringst.<\/p>\\n<\/li>\\n<li>\\n<p>Ein&nbsp;<strong>Kommunikationstalent mit Serviceorientierung<\/strong>&nbsp;bist, das Kunden sprachlich charmant und auf Augenh&ouml;he abholt.<\/p>\\n<\/li>\\n<li>\\n<p><strong>Sicher<\/strong>&nbsp;im Umgang&nbsp;<strong>mit dem PC<\/strong>&nbsp;bist.<\/p>\\n<\/li>\\n<li>\\n<p>Bereit bist, an<strong> einem unserer Standorte <\/strong>zu arbeiten.<\/p>\\n<\/li>\\n<li>\\n<p data-pm-slice=\\\"1 1 [&quot;bullet_list&quot;,{&quot;tight&quot;:false},&quot;list_item&quot;,{}]\\\">Bereit bist, dich kontinuierlich&nbsp;<strong>weiterzuentwickeln<\/strong>.<\/p>\\n<\/li>\\n<\/ul>\\n<p>Idealerweise hast du:<\/p>\\n<ul>\\n<li>\\n<p data-pm-slice=\\\"1 1 [&quot;bullet_list&quot;,{&quot;tight&quot;:false},&quot;list_item&quot;,{}]\\\"><strong>Bereits Erfahrung im Kundenservice, <\/strong>als Call Center Agent, als Kundenberater oder Kundenbetreuer.<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>Quereinsteiger und Wiedereinsteiger sind bei uns herzlich willkommen!<\/strong> Auch wenn du das Gef&uuml;hl hast, nicht alle Kriterien zu erf&uuml;llen, freuen wir uns auf deine Bewerbung. Wir werden unser Bestes tun, dir die richtige Stelle anzubieten - ganz gleich, ob es sich dabei um diese Stelle oder eine andere handelt.<\/p>\\n<p><strong>Unsere Benefits<\/strong><\/p>\\n<p>In dieser Position bieten wir dir Benefits, die deinen einzigartigen Lebensstil unterst&uuml;tzen:<\/p>\\n<ul>\\n<li>\\n<p>Wir m&ouml;chten langfristig mit dir zusammenarbeiten, weshalb wir auf einen&nbsp;<strong>unbefristeten Arbeitsvertrag<\/strong>&nbsp;setzen.<\/p>\\n<\/li>\\n<li>\\n<p>Starte in\u202f<strong>Vollzeit oder Teilzeit&nbsp;<\/strong>(ab\u202f20 Stunden\/Woche) bei uns durch.<\/p>\\n<\/li>\\n<li>\\n<p>Mit&nbsp;<strong>bis zu 27 Urlaubstagen<\/strong>&nbsp;sind sowohl kleine als auch gro&szlig;e Auszeiten m&ouml;glich.<\/p>\\n<\/li>\\n<li>\\n<p>Du startest mit einem&nbsp;<strong>intensivem Vollzeittraining<\/strong>, das von unseren Trainern durchgef&uuml;hrt wird.<\/p>\\n<\/li>\\n<li>\\n<p><strong>Du brauchst keinerlei Vorerfahrung<\/strong>. Wir stellen dir von Anfang an einen Mentor zur Seite, der dich unterst&uuml;tzt.<\/p>\\n<\/li>\\n<li>\\n<p>Zus&auml;tzlich erh&auml;ltst du regelm&auml;&szlig;ige&nbsp;<strong>Coachings, Fresh-Ups und Aufbautrainings<\/strong>, die dir auch im privaten Bereich von Nutzen sind.<\/p>\\n<\/li>\\n<li>\\n<p>Deine zus&auml;tzliche finanzielle Absicherung durch eine&nbsp;<strong>betriebliche Altersvorsorge<\/strong>&nbsp;ist f&uuml;r uns selbstverst&auml;ndlich.<\/p>\\n<\/li>\\n<li>\\n<p>Erhalte eine&nbsp;<strong>attraktive Pr&auml;mie von 600&euro;&nbsp;<\/strong>f&uuml;r jeden neuen Mitarbeiter, den du erfolgreich wirbst.<\/p>\\n<\/li>\\n<li>\\n<p>Veranstaltungen wie&nbsp;<strong>Standortfeiern, Spieleabende und Grillevents<\/strong>&nbsp;sorgen f&uuml;r&nbsp;Abwechslung und&nbsp;echtes&nbsp;Teambuilding.&nbsp;<\/p>\\n<\/li>\\n<li>\\n<p>Eine Vielzahl an&nbsp;<strong>Online-Shopping-Rabatten<\/strong>, speziell f&uuml;r Concentrix Mitarbeiter lassen dich kr&auml;ftig sparen.<\/p>\\n<\/li>\\n<li>\\n<p>Halte dich fit - nutze unsere Sportangebote mit einer von uns\u202f<strong>gef&ouml;rderten Mitgliedschaft&nbsp;in ausgew&auml;hlten Fitnessstudios<\/strong>.<\/p>\\n<\/li>\\n<li>\\n<p>Wir legen viel Wert auf interne&nbsp;<strong>Weiterbildungs- und Karrierem&ouml;glichkeiten<\/strong>&nbsp;und das sogar weltweit.<\/p>\\n<\/li>\\n<li>\\n<p>Deine&nbsp;<strong>fachliche und pers&ouml;nliche Entwicklung<\/strong> ist uns wichtig - erhalte &uuml;ber uns <strong>kostenlosen Zugang zu LinkedIn Learning.<\/strong>&nbsp;<\/p>\\n<\/li>\\n<li>\\n<p>Es erwartet dich ein&nbsp;<strong>offenes und motiviertes Team<\/strong>, das darauf brennt, dich auf <strong>Du-und-Du<\/strong> bei Concentrix herzlich begr&uuml;&szlig;en zu d&uuml;rfen.<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>Du willst mit uns durchstarten?<\/strong><\/p>\\n<p>Wenn das alles nach dem perfekten n&auml;chsten Schritt auf deinem Karriereweg klingt, dann m&ouml;chten wir dich kennenlernen.&nbsp;<strong>Bewirb dich noch heute<\/strong>&nbsp;&uuml;ber unser Online-Formular und finde heraus, warum Concentrix f&uuml;r mehr als 440.000 Menschen weltweit der Arbeitgeber ihrer Wahl ist.<\/p>\\n<p><strong>Du hast noch Fragen?<\/strong><\/p>\\n<p><span data-teams=\\\"true\\\">Unser virtueller Assistent \\\"Dot\\\" steht dir per WhatsApp unter der Nummer 01525 7294145 oder &uuml;ber den Facebook-Messenger rund um die Uhr zur Verf&uuml;gung und hilft dir gerne weiter.<\/span><\/p>\\n<p><br \/>Dein zuk&uuml;nftiger Arbeitsort<\/p>\\n<p><strong>Concentrix Management Holding B.V. &amp; Co. KG&nbsp;<\/strong><br \/><strong>Rheiner Landstra&szlig;e 195, 49078 Osnabr&uuml;ck<\/strong><\/p>\\n<p>Internes Stellenk&uuml;rzel:&nbsp;R1570689<\/p>\\n<div>\\n<p><strong>Concentrix&nbsp;setzt sich f&uuml;r Chancengleichheit ein<\/strong>&nbsp;<\/p>\\n<p><em>Wir sind stolz darauf, als ein Team und ein Unternehmen weltweit vereint zu sein. Wir verpflichten uns, allen Bewerbenden gleiche Einstellungschancen einzur&auml;umen und ein Arbeitsumfeld zu schaffen, das frei von Diskriminierung und Bel&auml;stigung ist. Alle unsere Einstellungspraktiken basieren auf den gesch&auml;ftlichen Erfordernissen, den Stellenanforderungen und den beruflichen Qualifikationen, ohne R&uuml;cksicht auf Herkunft, Alter, Geschlechtsidentit&auml;t, sexuelle Orientierung, Religion, Familienstand oder Elternstatus, nationale Herkunft, Behinderung oder eine andere durch die geltenden nationalen Gesetze gesch&uuml;tzte Klassifizierung.<\/em>&nbsp;<br \/><em>Vielfalt und Chancengleichheit geh&ouml;ren zu den gelebten Grundwerten bei Concentrix. Deshalb sind Bewerbungen von Menschen mit Behinderung ausdr&uuml;cklich erw&uuml;nscht. Schwerbehinderte und Gleichgestellte werden bei gleicher Eignung bevorzugt eingestellt. Hierzu bieten wir individuelle Unterst&uuml;tzung an, um den f&uuml;r dich passenden Arbeitsplatz zu schaffen.<\/em>&nbsp;<\/p>\\n<p><strong>Arbeitserlaubnis<\/strong>&nbsp;<\/p>\\n<p>Gem&auml;&szlig; deutschem Recht werden f&uuml;r diese Stelle nur Bewerber ber&uuml;cksichtigt, die &uuml;ber eine g&uuml;ltige Arbeitserlaubnis in Deutschland verf&uuml;gen.&nbsp;<\/p>\\n<\/div>\\n<p>#EMEACNX<br \/>#AGENTCNX<\/p>\",\"ats_external_id\":\"DE-515\",\"location\":\"Osnabr\u00fcck, Niedersachsen\",\"job_type\":\"part_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-07-07T09:43:38.624+02:00\",\"created_at\":\"2025-11-21T09:51:51.560+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-dach1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81MTU?\",\"apply_url\":\"https:\/\/concentrix-dach1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81MTU\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":\"telecommunications\",\"contract_type\":\"permanent\",\"locale\":\"de\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-dach1\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":\"1\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"459\",\"campaign_id\":\"146\",\"campaign_title\":\"Spotify \/ Ukrainian \/ Bucharest\",\"campaign_type\":\"job_application\",\"job_title\":\"Content Reviewer with Ukrainian and English - music platform\",\"street\":null,\"address\":null,\"city\":\"Bucharest\",\"state\":\"Bucharest\",\"postal_code\":null,\"region\":\"Bucharest\",\"country\":\"Romania\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p><strong><span data-contrast=\\\"none\\\">Experience the power of a game-changing career<\/span><\/strong><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:120,&quot;335559739&quot;:150,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"none\\\">Are you looking for what&rsquo;s next? We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.&nbsp;<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:120,&quot;335559739&quot;:150,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"none\\\">If you&rsquo;re looking to grow and be inspired, as a <\/span><strong><em><span data-contrast=\\\"none\\\">Content Reviewer with Ukrainian &amp; English<\/span><\/em><\/strong><span data-contrast=\\\"none\\\">, you will be part of our team of game-changers who are powering the brands of the future in tech, finance, travel, fashion, healthcare, and more.<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:120,&quot;335559739&quot;:150,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:120,&quot;335559739&quot;:150,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><strong><span data-contrast=\\\"none\\\">Career growth and personal development<\/span><\/strong><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:120,&quot;335559739&quot;:150,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"none\\\">We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed. At Concentrix, there&rsquo;s a real career and personal growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><strong><span data-contrast=\\\"none\\\">What you will do in this role<\/span><\/strong><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"none\\\">As a <\/span><strong><em><span data-contrast=\\\"none\\\">Content Reviewer <\/span><\/em><\/strong><span data-contrast=\\\"none\\\">on our team, you will:<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<ul>\\n<li><span data-contrast=\\\"none\\\">Do content moderation on the platform and ensure super quality and secure interactions on social media.<\/span><\/li>\\n<li><span data-contrast=\\\"none\\\">Understand and remain up to date with content policies and guidelines.<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<li><span data-contrast=\\\"none\\\">Review online videos, social media, web page and advertising content for compliance with policies and guidelines. Content could be in text, image, audio, video, or any other format.&nbsp;<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<li><span data-contrast=\\\"none\\\">Identify content that is not in compliance with requirements and flag for action.&nbsp;<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<li><span data-contrast=\\\"none\\\">Use basic level of judgement to perform the required tasks.<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<li><span data-contrast=\\\"none\\\">Develop your skills and learn how to use software solutions that improve people's lives.<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<li><span data-contrast=\\\"none\\\">Champion better brand experiences for our customers and clients<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<p><span data-ccp-props=\\\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559685&quot;:720,&quot;335559738&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><strong><span data-contrast=\\\"none\\\">Your qualifications&nbsp;<\/span><\/strong><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"none\\\">Concentrix is a great match if you:<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<ul>\\n<li>Are proficient in Ukrainian and English (both languages are mandatory)<\/li>\\n<li>Have minimum 3 months - previous experience in content reviewing,&nbsp;content writing, moderation, social media, PR, marketing<\/li>\\n<li>Have high level of judgment and maturity when handling sensitive content&nbsp;<\/li>\\n<li>Have good understanding of content moderation scope (policy, guidelines, escalation)<\/li>\\n<li>Are proactive, self-motivated, detail and solution-oriented&nbsp;<\/li>\\n<li>Are familiar with pop culture, music, and regional language nuances<\/li>\\n<li>Have good interpersonal\/communication, research and adaptability skills<\/li>\\n<li>Have availability to work from our office in Bucharest&nbsp;<\/li>\\n<li>Have availability to work in rotational shifts on a 24\/7h program<\/li>\\n<\/ul>\\n<p><strong><span data-contrast=\\\"none\\\">What&rsquo;s in it for you<\/span><\/strong><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"none\\\">In this role, we offer benefits that help you support your unique lifestyle:<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<ul>\\n<li><span data-contrast=\\\"none\\\">Full-time indefinite contract<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<li><span data-contrast=\\\"none\\\">Performance bonus<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<li><span data-contrast=\\\"none\\\">The option to choose from a board range of flexible benefits through MY Benefit Platform&nbsp;&nbsp;<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<li><span data-contrast=\\\"none\\\">Medical Subscription<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<li><span data-contrast=\\\"none\\\">Bring-a-friend (referral) bonus opportunities<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<li><span data-contrast=\\\"none\\\">Full paid training on the company and the project you'll be working on<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<li><span data-contrast=\\\"none\\\">Career development programs, specialized courses, and language classes&nbsp;<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<p><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><strong><span data-contrast=\\\"none\\\">Experience the best version of you!<\/span><\/strong><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"none\\\">If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"none\\\">&nbsp;<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559685&quot;:0,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><strong><span data-contrast=\\\"none\\\">Concentrix is an equal opportunity employer&nbsp;<\/span><\/strong><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><em><span data-contrast=\\\"none\\\">We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/span><\/em><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><strong><span data-contrast=\\\"none\\\">Eligibility to work<\/span><\/strong><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"none\\\">In accordance with Romania&rsquo;s law, only applicants who are legally authorized to work in Romania will be considered for this position.\u202f<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\",\"ats_external_id\":\"RO-146\",\"location\":\"Bucharest, Bucharest\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-13T16:51:18.806+03:00\",\"created_at\":\"2025-11-21T09:05:10.304+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-romania.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNDY?\",\"apply_url\":\"https:\/\/concentrix-romania.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNDY\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-romania\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"1\",\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":\"0\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"460\",\"campaign_id\":\"145\",\"campaign_title\":\"Spotify \/ Italian \/ Bucharest\",\"campaign_type\":\"job_application\",\"job_title\":\"Content Reviewer with Italian and English - music platform\",\"street\":null,\"address\":null,\"city\":\"Bucharest\",\"state\":\"Bucharest\",\"postal_code\":null,\"region\":\"Bucharest\",\"country\":\"Romania\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p><strong><span data-contrast=\\\"none\\\">Experience the power of a game-changing career<\/span><\/strong><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:120,&quot;335559739&quot;:150,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"none\\\">Are you looking for what&rsquo;s next? We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.&nbsp;<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:120,&quot;335559739&quot;:150,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"none\\\">If you&rsquo;re looking to grow and be inspired, as a <\/span><strong><em><span data-contrast=\\\"none\\\">Content Reviewer with Italian &amp; English<\/span><\/em><\/strong><span data-contrast=\\\"none\\\">, you will be part of our team of game-changers who are powering the brands of the future in tech, finance, travel, fashion, healthcare, and more.<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:120,&quot;335559739&quot;:150,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:120,&quot;335559739&quot;:150,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><strong><span data-contrast=\\\"none\\\">Career growth and personal development<\/span><\/strong><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:120,&quot;335559739&quot;:150,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"none\\\">We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed. At Concentrix, there&rsquo;s a real career and personal growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><strong><span data-contrast=\\\"none\\\">What you will do in this role<\/span><\/strong><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"none\\\">As a <\/span><strong><em><span data-contrast=\\\"none\\\">Content Reviewer <\/span><\/em><\/strong><span data-contrast=\\\"none\\\">on our team, you will:<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<ul>\\n<li><span data-contrast=\\\"none\\\">Do content moderation on the platform and ensure super quality and secure interactions on social media.<\/span><\/li>\\n<li><span data-contrast=\\\"none\\\">Understand and remain up to date with content policies and guidelines.<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<li><span data-contrast=\\\"none\\\">Review online videos, social media, web page and advertising content for compliance with policies and guidelines. Content could be in text, image, audio, video, or any other format.&nbsp;<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<li><span data-contrast=\\\"none\\\">Identify content that is not in compliance with requirements and flag for action.&nbsp;<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<li><span data-contrast=\\\"none\\\">Use basic level of judgement to perform the required tasks.<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<li><span data-contrast=\\\"none\\\">Develop your skills and learn how to use software solutions that improve people's lives.<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<li><span data-contrast=\\\"none\\\">Champion better brand experiences for our customers and clients<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<p><span data-ccp-props=\\\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559685&quot;:720,&quot;335559738&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><strong><span data-contrast=\\\"none\\\">Your qualifications&nbsp;<\/span><\/strong><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"none\\\">Concentrix is a great match if you:<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<ul>\\n<li>Are proficient in Italian and English (both languages are mandatory)<\/li>\\n<li>Have minimum 3 months - previous experience in content reviewing,&nbsp;content writing, moderation, social media, PR, marketing<\/li>\\n<li>Have high level of judgment and maturity when handling sensitive content&nbsp;<\/li>\\n<li>Have good understanding of content moderation scope (policy, guidelines, escalation)<\/li>\\n<li>Are proactive, self-motivated, detail and solution-oriented&nbsp;<\/li>\\n<li>Are familiar with pop culture, music, and regional language nuances<\/li>\\n<li>Have good interpersonal\/communication, research and adaptability skills<\/li>\\n<li>Have availability to work from our office in Bucharest&nbsp;<\/li>\\n<li>Have availability to work in rotational shifts on a 24\/7h program<\/li>\\n<\/ul>\\n<p><strong><span data-contrast=\\\"none\\\">What&rsquo;s in it for you<\/span><\/strong><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"none\\\">In this role, we offer benefits that help you support your unique lifestyle:<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<ul>\\n<li><span data-contrast=\\\"none\\\">Full-time indefinite contract<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<li><span data-contrast=\\\"none\\\">Performance bonus<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<li><span data-contrast=\\\"none\\\">The option to choose from a board range of flexible benefits through MY Benefit Platform&nbsp;&nbsp;<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<li><span data-contrast=\\\"none\\\">Medical Subscription<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<li><span data-contrast=\\\"none\\\">Bring-a-friend (referral) bonus opportunities<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<li><span data-contrast=\\\"none\\\">Full paid training on the company and the project you'll be working on<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<li><span data-contrast=\\\"none\\\">Career development programs, specialized courses, and language classes&nbsp;<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<p><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><strong><span data-contrast=\\\"none\\\">Experience the best version of you!<\/span><\/strong><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"none\\\">If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"none\\\">&nbsp;<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559685&quot;:0,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><strong><span data-contrast=\\\"none\\\">Concentrix is an equal opportunity employer&nbsp;<\/span><\/strong><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><em><span data-contrast=\\\"none\\\">We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/span><\/em><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><strong><span data-contrast=\\\"none\\\">Eligibility to work<\/span><\/strong><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"none\\\">In accordance with Romania&rsquo;s law, only applicants who are legally authorized to work in Romania will be considered for this position.\u202f<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\",\"ats_external_id\":\"RO-145\",\"location\":\"Bucharest, Bucharest\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-13T16:51:18.543+03:00\",\"created_at\":\"2025-11-21T09:01:27.635+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-romania.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNDU?\",\"apply_url\":\"https:\/\/concentrix-romania.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNDU\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-romania\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"1\",\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":\"1\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"461\",\"campaign_id\":\"143\",\"campaign_title\":\"Spotify \/ Arabic \/ Bucharest\",\"campaign_type\":\"job_application\",\"job_title\":\"Content Reviewer with Arabic and English - music platform\",\"street\":null,\"address\":null,\"city\":\"Bucharest\",\"state\":\"Bucharest\",\"postal_code\":null,\"region\":\"Bucharest\",\"country\":\"Romania\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p><strong><span data-contrast=\\\"none\\\">Experience the power of a game-changing career<\/span><\/strong><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:120,&quot;335559739&quot;:150,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"none\\\">Are you looking for what&rsquo;s next? We&rsquo;re a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And we&rsquo;re proud to be recognized with awards such as \\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.&nbsp;<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:120,&quot;335559739&quot;:150,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"none\\\">If you&rsquo;re looking to grow and be inspired, as a <\/span><strong><em><span data-contrast=\\\"none\\\">Content Reviewer with Arabic &amp; English<\/span><\/em><\/strong><span data-contrast=\\\"none\\\">, you will be part of our team of game-changers who are powering the brands of the future in tech, finance, travel, fashion, healthcare, and more.<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:120,&quot;335559739&quot;:150,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:120,&quot;335559739&quot;:150,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><strong><span data-contrast=\\\"none\\\">Career growth and personal development<\/span><\/strong><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:120,&quot;335559739&quot;:150,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"none\\\">We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed. At Concentrix, there&rsquo;s a real career and personal growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><strong><span data-contrast=\\\"none\\\">What you will do in this role<\/span><\/strong><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"none\\\">As a <\/span><strong><em><span data-contrast=\\\"none\\\">Content Reviewer <\/span><\/em><\/strong><span data-contrast=\\\"none\\\">on our team, you will:<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<ul>\\n<li><span data-contrast=\\\"none\\\">Do content moderation on the platform and ensure super quality and secure interactions on social media.<\/span><\/li>\\n<li><span data-contrast=\\\"none\\\">Understand and remain up to date with content policies and guidelines.<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<li><span data-contrast=\\\"none\\\">Review online videos, social media, web page and advertising content for compliance with policies and guidelines. Content could be in text, image, audio, video, or any other format.&nbsp;<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<li><span data-contrast=\\\"none\\\">Identify content that is not in compliance with requirements and flag for action.&nbsp;<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<li><span data-contrast=\\\"none\\\">Use basic level of judgement to perform the required tasks.<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<li><span data-contrast=\\\"none\\\">Develop your skills and learn how to use software solutions that improve people's lives.<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<li><span data-contrast=\\\"none\\\">Champion better brand experiences for our customers and clients<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<p><span data-ccp-props=\\\"{&quot;134233117&quot;:false,&quot;134233118&quot;:false,&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559685&quot;:720,&quot;335559738&quot;:0,&quot;335559739&quot;:0,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><strong><span data-contrast=\\\"none\\\">Your qualifications&nbsp;<\/span><\/strong><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"none\\\">Concentrix is a great match if you:<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<ul>\\n<li>Are proficient&nbsp;in Arabic and English (both languages are mandatory)<\/li>\\n<li>Have minimum 3 months - previous experience in content reviewing,&nbsp;content writing, moderation, social media, PR, marketing<\/li>\\n<li>Have high level of judgment and maturity when handling sensitive content&nbsp;<\/li>\\n<li>Have good understanding of content moderation scope (policy, guidelines, escalation)<\/li>\\n<li>Are proactive, self-motivated, detail and solution-oriented&nbsp;<\/li>\\n<li>Are familiar with pop culture, music, and regional language nuances<\/li>\\n<li>Have good interpersonal\/communication, research and adaptability skills<\/li>\\n<li>Have availability to work from our office in Bucharest&nbsp;<\/li>\\n<li>Have availability to work in rotational shifts on a 24\/7h program<\/li>\\n<\/ul>\\n<p><strong><span data-contrast=\\\"none\\\">What&rsquo;s in it for you<\/span><\/strong><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"none\\\">In this role, we offer benefits that help you support your unique lifestyle:<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<ul>\\n<li><span data-contrast=\\\"none\\\">Full-time indefinite contract<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<li><span data-contrast=\\\"none\\\">Performance bonus<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<li><span data-contrast=\\\"none\\\">The option to choose from a board range of flexible benefits through MY Benefit Platform&nbsp;&nbsp;<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<li><span data-contrast=\\\"none\\\">Medical Subscription<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<li><span data-contrast=\\\"none\\\">Bring-a-friend (referral) bonus opportunities<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<li><span data-contrast=\\\"none\\\">Full paid training on the company and the project you'll be working on<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<li><span data-contrast=\\\"none\\\">Career development programs, specialized courses, and language classes&nbsp;<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<p><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><strong><span data-contrast=\\\"none\\\">Experience the best version of you!<\/span><\/strong><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"none\\\">If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"none\\\">&nbsp;<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:1,&quot;335551620&quot;:1,&quot;335559685&quot;:0,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><strong><span data-contrast=\\\"none\\\">Concentrix is an equal opportunity employer&nbsp;<\/span><\/strong><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><em><span data-contrast=\\\"none\\\">We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/span><\/em><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><strong><span data-contrast=\\\"none\\\">Eligibility to work<\/span><\/strong><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"none\\\">In accordance with Romania&rsquo;s law, only applicants who are legally authorized to work in Romania will be considered for this position.\u202f<\/span><span data-ccp-props=\\\"{&quot;201341983&quot;:0,&quot;335551550&quot;:6,&quot;335551620&quot;:6,&quot;335559738&quot;:120,&quot;335559739&quot;:120,&quot;335559740&quot;:240}\\\">&nbsp;<\/span><\/p>\",\"ats_external_id\":\"RO-143\",\"location\":\"Bucharest, Bucharest\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-13T16:51:18.123+03:00\",\"created_at\":\"2025-11-20T15:39:24.894+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-romania.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNDM?\",\"apply_url\":\"https:\/\/concentrix-romania.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNDM\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-romania\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"1\",\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":\"1\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"558\",\"campaign_id\":\"1033\",\"campaign_title\":\"GTM_Ghana_Customer Service - Adidas\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Advisor - Sales\",\"street\":null,\"address\":null,\"city\":\"Accra\",\"state\":\"Greater Accra Region\",\"postal_code\":null,\"region\":\"Accra\",\"country\":\"Ghana\",\"short_description\":\"Join Concentrix Today!\",\"long_description\":\"<p>We are looking for a Gamechanger (Sales through Service) for our leading sports brand, where we strive to inspire athletes and sports enthusiasts alike. The ideal candidate will manage inbound inquiries across various channels including phone, email, live chat, and instant messaging, ensuring customer satisfaction while identifying opportunities to drive sales through our high-quality sports and fashion products. A passion for both sports and fashion is essential to connect authentically with our customers.<\/p>\\n<h1><span class=\\\"emphasis-3\\\"><strong>Essential Functions\/Core Responsibilities&nbsp;<\/strong><\/span><\/h1>\\n<div>\\n<ul>\\n<li>\\n<p>Provide exceptional customer service by addressing inquiries across multiple platforms (phone, email, chat, and instant messaging) while embodying our brand&rsquo;s passion for sports and fashion.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<div>\\n<ul>\\n<li>\\n<p>Build&nbsp;rapport&nbsp;with sports and fashion enthusiasts by actively listening to their needs and providing tailored solutions while recognizing buying signals.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<div>\\n<ul>\\n<li>\\n<p>Utilize a sales mindset to recommend the best products and services that boost athletic performance and match customer needs.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<div>\\n<ul>\\n<li>\\n<p>Accurately record customer interactions and&nbsp;maintain&nbsp;detailed records in the customer service database to support a personalized customer experience.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<div>\\n<ul>\\n<li>\\n<p>Collaborate&nbsp;with&nbsp;team&nbsp;leads to&nbsp;identify&nbsp;and implement process improvements that enhance customer&nbsp;experiences&nbsp;and sales outcomes.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<div>\\n<ul>\\n<li>\\n<p>Continuously engage in self-development through training opportunities related to product knowledge and sales techniques in the sports and fashion sectors.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<p>&nbsp;&nbsp;&nbsp;<\/p>\\n<h1><span class=\\\"emphasis-3\\\"><strong>Candidate Profile&nbsp;<\/strong><\/span><\/h1>\\n<div>\\n<div>\\n<p><strong>Required&nbsp;Qualifications&nbsp;<\/strong><\/p>\\n<\/div>\\n<div>\\n<ul>\\n<li>\\n<p>Graduate or Undergraduate degree (any discipline).&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<div>\\n<ul>\\n<li>\\n<p>Minimum of 1-2 years of experience in a customer service or sales role, preferably within a retail or sports industry environment.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<\/div>\\n<div>\\n<div>\\n<ul>\\n<li>\\n<p>Strong verbal and written communication skills in English are mandatory at a B2 level, with&nbsp;proficiency&nbsp;at a C1 level&nbsp;required&nbsp;for any&nbsp;additional&nbsp;language relevant to the role.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<div>\\n<ul>\\n<li>\\n<p>A genuine&nbsp;love for sports and fashion! We want someone who gets excited about the latest trends and can chat with customers about all things athletic gear and stylish apparel.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<div>\\n<p>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p><strong>Skills &amp;&nbsp;Competencies&nbsp;<\/strong><\/p>\\n<\/div>\\n<div>\\n<ul>\\n<li>\\n<p>Excellent analytical and problem-solving skills, with an eye for&nbsp;identifying&nbsp;sales opportunities within the sports market.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<div>\\n<ul>\\n<li>\\n<p>Ability to multitask and excel in a fast-paced environment driven by dynamic sales cycles.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<div>\\n<ul>\\n<li>\\n<p>Strong customer service orientation, empathy, and the ability to respond to customer needs while&nbsp;leveraging&nbsp;buying signals.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<div>\\n<ul>\\n<li>\\n<p>Passion&nbsp;for sports and fashion,&nbsp;with&nbsp;knowledge of current trends in both industries being highly desirable.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<div>\\n<p>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p><strong>Personal&nbsp;Attributes&nbsp;<\/strong><\/p>\\n<\/div>\\n<div>\\n<ul>\\n<li>\\n<p>Resilience and adaptability in a fast-paced, high-energy environment.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<div>\\n<ul>\\n<li>\\n<p>Team player with strong interpersonal skills and a cooperative spirit.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<div>\\n<ul>\\n<li>\\n<p>High attention to detail, with the ability to work under pressure while meeting deadlines.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<div>\\n<p>&nbsp;&nbsp;<\/p>\\n<\/div>\\n<\/div>\\n<p><strong>Availability:<\/strong><\/p>\\n<p>Willingness to work rotational shifts, including evenings, weekends, and holidays.<br \/>&nbsp;<\/p>\\n<h2><strong>Ready to Join Us?<\/strong><\/h2>\\n<div>\\n<p>If this feels like the perfect move in your career,&nbsp;we'd&nbsp;love to hear from you. Apply today and find out why more than 440,000&nbsp;game-changers&nbsp;around the world call Concentrix their employer of choice.<\/p>\\n<p>Click on the button below to apply directly<\/p>\\n<\/div>\\n<h2><strong>Disclaimer&nbsp;&nbsp;<\/strong><\/h2>\\n<p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p>\\n<p>Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.<\/p>\\n<p>Location:<\/p>\\n<p>GHA Accra - No 18, Castle road North Ridge<\/p>\",\"ats_external_id\":\"GH-1033\",\"location\":\"Accra, Accra\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-20T23:59:38.447Z\",\"created_at\":\"2025-11-20T00:28:16.606Z\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-uk.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMDMz?\",\"apply_url\":\"https:\/\/concentrix-uk.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMDMz\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-uk\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"23\",\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"1\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":\"1\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"559\",\"campaign_id\":\"1017\",\"campaign_title\":\"GTM COLP WAH\",\"campaign_type\":\"job_application\",\"job_title\":\"Fraud and Cyber Crime Advisor\",\"street\":\"The Rocket, Stephenson Quarter\",\"address\":\"The Rocket, Stephenson Quarter\",\"city\":\"Newcastle\",\"state\":\"\",\"postal_code\":\"NE1 3SA\",\"region\":\"Tyne & Wear\",\"country\":\"United Kingdom\",\"short_description\":\"Join Concentrix Today!\",\"long_description\":\"<p><span data-contrast=\\\"auto\\\">This work-from-home opportunity as a fraud and cyber crime advisor, offers a meaningful way to support callers of fraud and cyber crime. As the first point of contact, you'll be speaking with individuals who've experienced distressing situations, gathering the key information needed for potential investigations &mdash; all with professionalism, care, and attention to detail.<\/span><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"auto\\\">You'll be taking inbound calls from callers, listening closely to their experiences, and recording their reports accurately. While this isn't an investigative role, the information you collect may be used in court proceedings, so precision and thoroughness are essential. Some calls may involve sensitive or emotional content, which is why strong listening and questioning skills are so important &mdash; as is your ability to remain calm, compassionate, and focused throughout every call.<\/span><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"auto\\\">You'll be working across multiple systems, so solid IT skills are a must. You'll also be responsible for escalating cases when necessary, ensuring that every caller receives the right level of support and that no detail is overlooked.<\/span><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"auto\\\">To help you succeed, a dedicated training team will guide you through a comprehensive onboarding program. You'll receive all the tools and knowledge you need, along with a supportive nesting period where you'll ease into the role with extra guidance and on-the-job coaching.<\/span><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"auto\\\">Requirements for the role:<\/span><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/p>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"1\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"1\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">You will be required to complete vetting in accordance with Non-Police-Personal Vetting (NPPV) Level 2 to be successful in this position. Support will be given in completing this vetting, however, please be aware that you can not be offered this role without completion of this.&nbsp;<\/span><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"1\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"2\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">You do not need to have worked in a call centre previously, as full training will be given, however, some experience in customer service is preferred.&nbsp;<\/span><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"1\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"3\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Good internet speed, a minimum of 10mgps, and a private dedicated line are essential for this work from home opportunity and you must use a wired connection via ethernet cable, use of WiFi is not permitted.&nbsp;<\/span><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"1\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"4\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">You must have a private space to work at home, free from distractions and providing security for our caller information.&nbsp;<\/span><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<p><span data-contrast=\\\"auto\\\">What&rsquo;s in it for you:<\/span><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/p>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"2\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"1\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">40 hour per week permanent contract (5\/7 days Monday-Sunday between 8am-8pm)<\/span><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"2\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"2\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">A yearly salary of &pound;26,520, raising to &pound;27,435.20 after you pass probation (6 months)<\/span><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"2\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"3\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Bonus potential of up to &pound;200 per quarter &ndash; based on attendance and quality KPI measures<\/span><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"2\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"4\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Fortnightly pay<\/span><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"2\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"5\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Benefits and discounts with local and national partners<\/span><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"2\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"6\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">A range of private healthcare and dental plans available.<\/span><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<ul>\\n<li aria-setsize=\\\"-1\\\" data-leveltext=\\\"\uf0b7\\\" data-font=\\\"Symbol\\\" data-listid=\\\"2\\\" data-list-defn-props=\\\"{&quot;335552541&quot;:1,&quot;335559685&quot;:720,&quot;335559991&quot;:360,&quot;469769226&quot;:&quot;Symbol&quot;,&quot;469769242&quot;:[8226],&quot;469777803&quot;:&quot;left&quot;,&quot;469777804&quot;:&quot;\uf0b7&quot;,&quot;469777815&quot;:&quot;hybridMultilevel&quot;}\\\" data-aria-posinset=\\\"7\\\" data-aria-level=\\\"1\\\"><span data-contrast=\\\"auto\\\">Engagement activities, such as virtual fitness classes for all employees, run by qualified instructors and many more.&nbsp;<\/span><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/li>\\n<\/ul>\\n<p><span data-contrast=\\\"auto\\\">*This level of vetting will require you to be a continuous resident in the UK for at least the last 3 years&nbsp;<\/span><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/p>\\n<p><span data-contrast=\\\"auto\\\">**Failure to complete vetting and provide full disclosure as required, will delay your vetting and\/or withdraw our offer of employment to you.&nbsp;<\/span><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/p>\\n<p><strong><span data-contrast=\\\"auto\\\">Concentrix is a Disability Confident and equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, colour, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.<\/span><\/strong><span data-ccp-props=\\\"{}\\\">&nbsp;<\/span><\/p>\",\"ats_external_id\":\"2846183380\",\"location\":\"Newcastle, Tyne & Wear\",\"job_type\":\"full_time\",\"salary\":\"26520\",\"salary_type\":\"annually\",\"salary_currency\":\"GBP\",\"updated_at\":\"2026-10-18T23:59:11.672Z\",\"created_at\":\"2025-11-14T12:12:28.765Z\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-uk.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMDE3?\",\"apply_url\":\"https:\/\/concentrix-uk.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMDE3\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-uk\",\"internal_job_listing\":\"1\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":\"1\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"560\",\"campaign_id\":\"1016\",\"campaign_title\":\"GTM EE PAYG Falkirk\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Advisor\",\"street\":\"1 Central Park Avenue, Central Business Park\",\"address\":\"1 Central Park Avenue, Central Business Park\",\"city\":\"Larbert\",\"state\":\"Scotland\",\"postal_code\":\"FK5 4RX\",\"region\":\"Falkirk\",\"country\":\"United Kingdom\",\"short_description\":\"Join Concentrix Today!\",\"long_description\":\"<p>Are you skilled in sales and passionate about customer service? Join Concentrix to support a top telecommunications provider. You'll handle calls from pay-as-you-go customers experiencing trouble with topping up, resolve their issues, and seize the opportunity to enhance their experience by transitioning them to flexible contract plans as an upsell. Identify needs, present solutions, and ensure a smooth transition. If you excel in a sales-driven environment, we'd love to hear from you!<\/p>\\n<p><strong>Key Responsibilities:<\/strong><\/p>\\n<ul>\\n<li><strong>Customer Issue Resolution &amp; Support:<\/strong> Deliver exceptional service by efficiently resolving customer issues, specifically those related to trouble with mobile top-ups. Ensure their satisfaction by understanding and addressing these immediate needs, thereby fostering long-term customer relationships.<\/li>\\n<li><strong>Sales Opportunities &amp; Upselling:<\/strong> Utilize effective questioning techniques to gain deep insights into customer needs. Leverage these insights to upsell and recommend contract-based solutions over pay-as-you-go options, aligning with customer goals and enhancing their overall experience.<\/li>\\n<li><strong>Target-Driven Sales:<\/strong> Thrive in a dynamic, target-oriented environment where curiosity, resilience, and resourcefulness are essential. Focus on achieving sales targets by providing detailed, tailored solutions swiftly, and promoting products that align with customer needs.<\/li>\\n<\/ul>\\n<p><strong>Qualifications:<\/strong><\/p>\\n<p>We're looking for sales-oriented individuals who excel in building strong customer relationships and expertly aligning product offerings with customer needs for successful upselling. Ideal candidates have a background in sales or have thrived in target-driven environments. Key skills include:<\/p>\\n<ul>\\n<li>Proven ability to deliver exceptional customer support and efficiently navigate multiple systems.<\/li>\\n<li>Strong problem-solving abilities combined with meticulous attention to detail.<\/li>\\n<li>Patience and resilience are essential to excel in this dynamic role.<\/li>\\n<li>Exceptional communication skills, capable of asking insightful questions to reveal customer needs and uncover sales opportunities.<\/li>\\n<li>Versatility in adapting to and connecting with a diverse range of customer profiles, ensuring a positive experience with every interaction.<\/li>\\n<\/ul>\\n<p><strong>Training &amp; Development:<\/strong><\/p>\\n<p>Our trainers are dedicated to ensuring your success by providing all the tools and guidance you need. You'll start with a comprehensive training program on our systems, products and features, followed by a supportive nesting period. After nesting, you'll receive ongoing on-the-job training and continuous support to promote your growth and development.<\/p>\\n<p><strong>Why Join Us?<\/strong><\/p>\\n<ul>\\n<li>Permanent 40-hour per week contract, Monday-Sunday (5\/7 days) between 8am-9pm<\/li>\\n<li>Convenient location, at Central Business Park, Larbert<\/li>\\n<li>Annual salary of &pound;26,520 paid monthly<\/li>\\n<li>Uncapped bonus opportunity, average earnings of around &pound;350 PCM with top performers reaching up to &pound;1000 PCM currently.<\/li>\\n<li>Exclusive discounts on broadband, mobile, TV channels, and more, including family &amp; friends deals&nbsp;<\/li>\\n<\/ul>\\n<p>If you&rsquo;re passionate about helping others and skilled at discovering opportunities, this role offers a rewarding career with substantial bonus potential. Engage with customers to understand their needs, provide solutions, and enhance their service experience. Every conversation is a chance to make a difference and boost your earnings through successful contract migration and customer satisfaction.<\/p>\\n<p><strong>Concentrix is a Disability Confident and equal opportunity employer. We evaluate qualified applicants without regard to race, colour, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status, or any other legally protected characteristic.<\/strong><\/p>\",\"ats_external_id\":\"53782215\",\"location\":\"Larbert, Falkirk\",\"job_type\":\"full_time\",\"salary\":\"26520\",\"salary_type\":\"annually\",\"salary_currency\":\"GBP\",\"updated_at\":\"2026-10-11T23:59:12.273Z\",\"created_at\":\"2025-11-14T11:44:58.781Z\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-uk.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMDE2?\",\"apply_url\":\"https:\/\/concentrix-uk.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMDE2\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-uk\",\"internal_job_listing\":\"1\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"22\",\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":\"1\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"169\",\"campaign_id\":\"471\",\"campaign_title\":\"JTI\/ Croatian\/ Sofia\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Representative with Croatian\",\"street\":\"\",\"address\":\"\",\"city\":\"Sofia\",\"state\":\"Sofia\",\"postal_code\":\"1000\",\"region\":\"Sofia\",\"country\":\"Bulgaria\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p data-pm-slice=\\\"1 1 []\\\">At <strong>Concentrix<\/strong>, we&rsquo;re not just filling positions; we're building a vibrant community of passionate individuals ready to rock the world of Customer Service! If you thrive in a lively environment and want to be part of an amazing journey supporting a top tobacco brand, you&rsquo;re in the right place.<\/p>\\n<p>Buckle up, because your exciting career adventure starts here &ndash; come see what we&rsquo;re all about!<\/p>\\n<p><strong>What You Will Do:<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Be the Hero of Customer Satisfaction:<\/strong>&nbsp;Connect with customers through email, chat, and phone, turning frowns into smiles and queries into resolutions!<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Be the Go-To Guru:&nbsp;<\/strong>Immerse yourself in our products and services, building the kind of expertise that helps you give customers the accurate info they need when they need it!<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Conduct Sleuthing Missions:<\/strong>&nbsp;Unleash your inner detective to quickly gather information and deliver swift, satisfying responses to customer inquiries.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Create Connections:&nbsp;<\/strong>Spark warm and friendly conversations with customers, adding a bit of joy to their day and making every interaction count. Your charm and genuine care will shine through!&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Collaborate and Celebrate: <\/strong>Join a lively crew where sharing ideas, having fun, and celebrating wins are part of every day. Together, we&rsquo;ll make it an incredible place to work!&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>What You Bring to the Table:<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Strong Communication Skills:<\/strong> You&rsquo;re near-native in Croatian and can weave a fantastic conversation in English&mdash;both spoken and written!<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Previous Experience:<\/strong>&nbsp;If you&rsquo;ve had the chance to dazzle customers in a service role before, we definitely want to hear from you!<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Tech-Savvy:<\/strong>&nbsp;You can maneuver through MS Office like a pro and know your way around a CRM system.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Detail-Oriented:<\/strong>&nbsp;Precision is your middle name! You excel at juggling tasks, whether you&rsquo;re working solo or collaborating with the team.<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>What can you expect from us:<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Full-time role with working shifts between 9:00 a.m. &ndash; 11:00 p.m., Monday &ndash; Sunday<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">Starting date - 16th March 2026<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Competitive salary with monthly performance-based bonuses<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Convenient office location, close to bus stations and the metro<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Comprehensive initial training and onboarding (fully paid by us)<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Continuous training and upskilling programs through Concentrix University<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Professional Development and Career Navigation programs to map out the steps in your desired development<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Health and Wellbeing initiatives<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Relocation support if needed (accommodation and travel expenses)<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Part of the additional benefits are Health and Life Insurance, Multisport card, Transport allowance, Bonus for important life events, Additional paid leave for education, Corporate discounts, Company events, and many more!<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p>Know someone perfect for this role? Refer a friend and earn an exciting reward when they join our team!<\/p>\\n<p><a href=\\\"..\/..\/..\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMDc\\\">External Referral Program - Bulgaria<\/a><\/p>\\n<p><em>You appreciate our values of recognition, integrity, unity, and commitment, and you are eager to create the \\\"wow\\\" too. More than your background, it is your motivation and your personality that will make you part of our fun-loving community.<\/em><\/p>\\n<p><em>Please note that non-EU residents must have a valid work permit in Bulgaria to be considered for employment.<\/em><\/p>\\n<p><strong><em>Concentrix<\/em><\/strong><strong> <em>Bulgaria is an equal-opportunity employer.<\/em><\/strong><\/p>\\n<p><strong><em>Concentrix considers diversity a fundamental resource and offers everyone accesses to employment opportunities, regardless of gender, age, religion, ethnicity, or any other classification protected by applicable national laws.<\/em><\/strong><\/p>\",\"ats_external_id\":\"BG-471\",\"location\":\"Sofia, Sofia\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-09-21T12:19:19.905+03:00\",\"created_at\":\"2025-11-14T10:19:22.086+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80NzE?\",\"apply_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80NzE\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-bulgaria\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":\"1\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"524\",\"campaign_id\":\"2263\",\"campaign_title\":\"GTM - BYTEDANCE - ENGLISH\",\"campaign_type\":\"job_application\",\"job_title\":\"Content Moderator - English\",\"street\":null,\"address\":null,\"city\":\"Ankara\",\"state\":\"Ankara\",\"postal_code\":null,\"region\":\"Ankara\",\"country\":\"T\u00fcrkiye\",\"short_description\":\"Join Concentrix Today!\",\"long_description\":\"<div>\\n<h2>About Concentrix<\/h2>\\n<p><strong>Experience the power of a career that transforms lives.<\/strong><\/p>\\n<p>Are you looking for what&rsquo;s next?<br \/>We are a global technology and services leader that empowers the brands of the future. 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All hiring practices are based on business needs, job requirements, and professional qualifications&mdash;regardless of race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/p>\\n<hr \/>\\n<h2>Work Authorization<\/h2>\\n<p>In accordance with Turkish law, only applicants who are <strong>legally authorized to work in Turkey<\/strong> will be considered for this position.<\/p>\\n<\/div>\",\"ats_external_id\":\"TR-2263\",\"location\":\"Ankara, Ankara\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-21T02:59:11.701+03:00\",\"created_at\":\"2025-11-13T22:15:54.616+03:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-turkiye.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMjYz?\",\"apply_url\":\"https:\/\/concentrix-turkiye.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMjYz\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-turkiye\",\"internal_job_listing\":\"1\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":\"1\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"525\",\"campaign_id\":\"2262\",\"campaign_title\":\"GTM - AVALON - ENGLISH\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Support Advisor - English\",\"street\":null,\"address\":null,\"city\":\"T\u00fcrkiye\",\"state\":null,\"postal_code\":null,\"region\":\"T\u00fcrkiye\",\"country\":\"T\u00fcrkiye\",\"short_description\":\"Join Concentrix Today!\",\"long_description\":\"<p><strong>QUALIFICATIONS AND JOB DESCRIPTION<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>Would you like to support customers for one of the world's largest Tech Company? Want to grow with us, kick-start your career, release your potential free and become part of the new world with lots of opportunities?<\/p>\\n<p>Then why not start your career in Concentrix, and work with wonderful colleagues, where we provide support for world-leading brands!<\/p>\\n<p>You are a problem solver and are fascinated by the way things work. You have social intelligence and can offer an unforgettable customer experience. You are familiar with smartphones, tablets and computers as a regular user. Far more important is that you are able to have a conversation with people.<\/p>\\n<p>Is it you we are looking for?<\/p>\\n<p>As an Incoming Customer Advisor, what skills &amp; experience will You need?<\/p>\\n<p>&bull; Minimum bachelor's degree,<\/p>\\n<p>&bull; Have a minimum B2 level of written and spoken English language skills. 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We really value the people that look after our customers and work hard to make you sure you feel valued and that your contribution makes a difference.<\/p>\\n<p>&nbsp;<\/p>\\n<p>Concentrix sees diversity as a resource and encourages everyone regardless of gender, age, religion, ethnicity to seek employment with us.<\/p>\",\"ats_external_id\":\"TR-2262\",\"location\":\"T\u00fcrkiye, T\u00fcrkiye\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-20T02:59:13.050+03:00\",\"created_at\":\"2025-11-13T22:07:51.867+03:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-turkiye.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMjYy?\",\"apply_url\":\"https:\/\/concentrix-turkiye.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMjYy\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-turkiye\",\"internal_job_listing\":\"1\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":\"0\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"526\",\"campaign_id\":\"2259\",\"campaign_title\":\"GTM - AVALON - GERMAN\",\"campaign_type\":\"job_application\",\"job_title\":\"Kundenberater Deutsch and  English \u2013 Homeoffice\",\"street\":null,\"address\":null,\"city\":\"T\u00fcrkiye\",\"state\":null,\"postal_code\":null,\"region\":\"T\u00fcrkiye\",\"country\":\"T\u00fcrkiye\",\"short_description\":\"Join Concentrix Today!\",\"long_description\":\"<p>Would you like to support customers for one of the world's largest Tech Company? Want to grow with us, kick-start your career, release your potential free and become part of the new world with lots of opportunities?<\/p>\\n<p>&nbsp;<\/p>\\n<p>Then why not start your career in Concentrix, and work with wonderful colleagues, where we provide support for world-leading brands!<\/p>\\n<p>&nbsp;<\/p>\\n<p>You are a problem solver and are fascinated by the way things work. You have social intelligence and can offer an unforgettable customer experience. You are familiar with smartphones, tablets and computers as a regular user. Far more important is that you are able to have a conversation with people.<\/p>\\n<p>&nbsp;<\/p>\\n<p>Is it you we are looking for?<\/p>\\n<p>As an Incoming Customer Advisor, what skills &amp; experience will You need?<\/p>\\n<p>&nbsp;<\/p>\\n<p>&bull; Minimum high-school degree,<\/p>\\n<p>&bull; Have a minimum B2 level of written and spoken English language skills. (All training, materials, systems, including technical terminology is in English in both written and verbal format) We are looking for upbeat, confident, customer focused and resilient individuals to work within our lively call centres.<\/p>\\n<p>&bull; Written and verbal fluency in GERMAN<\/p>\\n<p>&bull; Excellent customer service skills<\/p>\\n<p>&bull; Strong written, verbal and organizational skills<\/p>\\n<p>&bull; Passion for professional customer care<\/p>\\n<p>&bull; User-level knowledge of computer technology, personal computer or other devices such as tablets, smartphones etc.<\/p>\\n<p>&nbsp;<\/p>\\n<p>We offer:<\/p>\\n<ul>\\n<li>Professional training and education;<\/li>\\n<li>Professional systems and service;<\/li>\\n<li>Diverse, young and social environment;<\/li>\\n<li>Opportunity to grow.<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p>It&rsquo;s not just an ordinary call centre. Our open office is fun, lively, supportive and welcoming and you&rsquo;ll always find something different about how we work that makes your life easier. We really value the people that look after our customers and work hard to make you sure you feel valued and that your contribution makes a difference.<\/p>\\n<p>&nbsp;<\/p>\\n<p>Concentrix sees diversity as a resource and encourages everyone regardless of gender, age, religion, ethnicity to seek employment with us.<\/p>\",\"ats_external_id\":\"TR-2259\",\"location\":\"T\u00fcrkiye, T\u00fcrkiye\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-19T02:59:10.784+03:00\",\"created_at\":\"2025-11-13T21:13:38.859+03:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-turkiye.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMjU5?\",\"apply_url\":\"https:\/\/concentrix-turkiye.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMjU5\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"de\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-turkiye\",\"internal_job_listing\":\"1\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":\"0\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"561\",\"campaign_id\":\"998\",\"campaign_title\":\"GTM - Primark Belfast - Polish\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Support Advisor - Polish\",\"street\":\"49a East Bridge Street\",\"address\":\"49a East Bridge Street\",\"city\":\"Belfast\",\"state\":\"Antrim\",\"postal_code\":\"BT1 3NR\",\"region\":\"United Kingdom\",\"country\":\"United Kingdom\",\"short_description\":\"Join Concentrix Today!\",\"long_description\":\"<p><strong style=\\\"font-family: -apple-system, BlinkMacSystemFont, 'Segoe UI', Roboto, Oxygen, Ubuntu, Cantarell, 'Open Sans', 'Helvetica Neue', sans-serif;\\\">Experience the power of a game-changing career.<\/strong><\/p>\\n<div>\\n<div>\\n<div>\\n<div>\\n<div>\\n<div>\\n<div>\\n<div>\\n<div>\\n<p>Are you an avid online shopper with a passion for fashion and all things retail? Concentrix is seeking motivated individuals to join our Primark team as a Polish speaking Customer Support Advisor.&nbsp;<\/p>\\n<ul>\\n<li>\\n<p><strong>Pay<\/strong> - Hourly rate of &pound;12.75<\/p>\\n<\/li>\\n<li>\\n<p><strong>Location<\/strong>&nbsp;- Hybrid role with 2 days in our Belfast office and 3 days from the comfort of your own home!<\/p>\\n<\/li>\\n<li>\\n<p><strong>Address&nbsp;<\/strong>- 49 E Bridge Street, Belfast BT1 3NR<\/p>\\n<\/li>\\n<li>\\n<p><strong>Full time permanent position&nbsp;<\/strong>&ndash; Contracted to 40 hours paid production on a rotational shift pattern between the hours of 8am-12pm Monday to Sunday.<\/p>\\n<\/li>\\n<\/ul>\\n<p>As a Polish speaking customer Support Advisor, your role involves addressing general inquiries from customers through social media and email. These inquiries may include issues such as missing orders, payment concerns, product availability, and requests for order modifications or cancellations. It is essential to maintain a demeanor that is both empathetic and patient, embodying a friendly and cheerful personality without sacrificing professionalism.<\/p>\\n<p><strong>What&rsquo;s in it for you&nbsp;<\/strong>&nbsp;<\/p>\\n<ul>\\n<li>\\n<p>Discount on car and home insurance with AXA!<\/p>\\n<\/li>\\n<li>\\n<p>28 days paid holidays.<\/p>\\n<\/li>\\n<li>\\n<p>Refer a friend incentive.<\/p>\\n<\/li>\\n<li>\\n<p>Employee Assist Program-&nbsp;a range of support and resources, accessed free.<\/p>\\n<\/li>\\n<li>\\n<p>Wrkitplatform-&nbsp;access to hundreds of lifestyle savings, free online courses, and a selection of wellbeing resources.<\/p>\\n<\/li>\\n<li>\\n<p>PUREGYM&nbsp;Discount &amp; 0% joining fee.<\/p>\\n<\/li>\\n<li>\\n<p>Free healthcare cover&nbsp;for you and your dependents with pension (after one year)<\/p>\\n<\/li>\\n<li>\\n<p>UNUM Dental cover-&nbsp;comprehensive cover enabling you to claim back costs of dental care for you and your dependents.<\/p>\\n<\/li>\\n<li>\\n<p>Employee Stock Purchase Plan (ESPP) allowing you to buy Concentrix stock (CNXC)&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>Concentrix is a great match if you:<\/strong>&nbsp;<\/p>\\n<ul>\\n<li>\\n<p>Excellent English &amp; Polish verbal\/written skills.&nbsp;<\/p>\\n<\/li>\\n<li>\\n<p>Social media or content moderation experience (desired)<\/p>\\n<\/li>\\n<li>\\n<p>Minimum of 6 months customer service experience (mandatory)<\/p>\\n<\/li>\\n<li>\\n<p>Are fully flexible between 8am-12am (Midnight) - &nbsp;Monday to Sunday.<\/p>\\n<\/li>\\n<li>\\n<p>Have a minimum broadband speed of 10Mbps and a private\/ distraction free location when working from home&nbsp;<\/p>\\n<\/li>\\n<li>\\n<p>Have a spotless record, free from any credit, criminal or disciplinary issues&nbsp;&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>Experience the best version of you!&nbsp;<\/strong><\/p>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 550k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;&nbsp;<\/p>\\n<p><strong>Concentrix is an equal opportunity employer<\/strong>&nbsp;&nbsp;<\/p>\\n<p><em>Concentrix is a Disability Confident and equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, colour, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.&nbsp;<\/em><\/p>\\n<p><strong>Eligibility to work<\/strong>&nbsp;&nbsp;<\/p>\\n<p>In accordance with the United Kingdom&rsquo;s law, only applicants who are legally authorised to work in the UK will be considered for this position.&nbsp;<\/p>\\n<\/div>\\n<\/div>\\n<\/div>\\n<\/div>\\n<\/div>\\n<\/div>\\n<\/div>\\n<\/div>\\n<\/div>\\n<p>Location:<\/p>\\n<p>GBR Belfast - Maysfield<\/p>\",\"ats_external_id\":\"4257522493\",\"location\":\"Belfast, United Kingdom\",\"job_type\":\"full_time\",\"salary\":\"26520\",\"salary_type\":\"annually\",\"salary_currency\":\"GBP\",\"updated_at\":\"2026-10-15T23:59:12.711Z\",\"created_at\":\"2025-11-13T14:03:18.315Z\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-uk.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC85OTg?\",\"apply_url\":\"https:\/\/concentrix-uk.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC85OTg\/apply?\",\"head_count\":\"2\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-uk\",\"internal_job_listing\":\"1\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":\"0\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"562\",\"campaign_id\":\"997\",\"campaign_title\":\"GTM - BMW Complaints (Farnborough)\",\"campaign_type\":\"job_application\",\"job_title\":\"BMW Customer Complaints Handler\",\"street\":\"Summit ONE, Summit Ave\",\"address\":\"Summit ONE, Summit Ave\",\"city\":\"Farnborough \",\"state\":\"England\",\"postal_code\":\"GU14 0FB\",\"region\":\"England\",\"country\":\"United Kingdom\",\"short_description\":\"Join Concentrix Today!\",\"long_description\":\"<p>Make amazing moments; start your career at Concentrix and join one of the UK&rsquo;s fastest growing customer experience outsourcers.<\/p>\\n<div class=\\\"x_elementToProof\\\">\\n<div class=\\\"x_elementToProof\\\"><strong><u data-olk-copy-source=\\\"MessageBody\\\">Job Overview<\/u><\/strong><\/div>\\n<div class=\\\"x_elementToProof\\\">&nbsp;<\/div>\\n<div class=\\\"x_elementToProof\\\">The successful candidate will handle customer complaints from initial contact through to resolution, ensuring each case is managed with empathy, professionalism and a strong focus on customer satisfaction.<\/div>\\n<div class=\\\"x_elementToProof\\\">&nbsp;<\/div>\\n<div class=\\\"x_elementToProof\\\"><strong><u>Key Responsibilities<\/u><\/strong><\/div>\\n<ul>\\n<li>\\n<div class=\\\"x_elementToProof\\\" role=\\\"presentation\\\">Handle customer complaints relating to BMW, MINI and Motorrad products, services, and customer experiences.<\/div>\\n<\/li>\\n<li>Investigate complaints thoroughly by reviewing customer information, case notes, correspondence and relevant documentation.<\/li>\\n<li>Communicate with customers via telephone, email and written correspondence in a professional and empathetic manner.<\/li>\\n<li>Take ownership of complaints, ensuring cases are progressed efficiently and resolved within agreed timescales.<\/li>\\n<li>Identify the root causes of complaints and work with relevant internal teams, dealerships and other stakeholders to reach appropriate resolutions.<\/li>\\n<li>Provide clear, accurate and well-written responses to customers, explaining outcomes and decisions where necessary.<\/li>\\n<li>Follow company processes, client guidelines and relevant regulatory requirements when handling complaints.<\/li>\\n<li>Manage challenging conversations confidently, demonstrating patience, active listening and effective conflict-resolution skills.<\/li>\\n<li>\\n<div class=\\\"x_elementToProof\\\" role=\\\"presentation\\\">Escalate complex or sensitive complaints to the appropriate teams when required.<\/div>\\n<\/li>\\n<li>\\n<div class=\\\"x_elementToProof\\\" role=\\\"presentation\\\">Act as brand ambassador by expressing passion for BMW, ensuring brand related customer treatment.&nbsp;<\/div>\\n<\/li>\\n<li>\\n<div class=\\\"x_elementToProof\\\" role=\\\"presentation\\\">Develop and maintain an in-depth level of knowledge around the brand, products, processes, policies and systems to ensure all of the role&rsquo;s responsibilities can be carried out.&nbsp;<\/div>\\n<\/li>\\n<\/ul>\\n<div class=\\\"x_elementToProof\\\"><strong><u>Skills and Experience Required<\/u><\/strong><\/div>\\n<div class=\\\"x_elementToProof\\\">Previous experience in customer service, complaints handling or a customer-facing role is desirable.<\/div>\\n<ul>\\n<li>\\n<div class=\\\"x_elementToProof\\\" role=\\\"presentation\\\">Excellent verbal and written communication skills.<\/div>\\n<\/li>\\n<li>\\n<div class=\\\"x_elementToProof\\\" role=\\\"presentation\\\">Experience of communicating with a high volume of customers to deliver an outstanding service, ideally in a contact centre using social media and a variety of other channels i.e. telephone, email.&nbsp;<\/div>\\n<\/li>\\n<li>Strong investigation, problem-solving and decision-making abilities.<\/li>\\n<li>A professional and empathetic approach when dealing with dissatisfied customers.<\/li>\\n<li>\\n<div class=\\\"x_elementToProof\\\" role=\\\"presentation\\\">Excellent attention to detail and the ability to manage multiple cases simultaneously.<\/div>\\n<\/li>\\n<li>\\n<div class=\\\"x_elementToProof\\\" role=\\\"presentation\\\">Actively create trust with the customer, demonstrating an open and honest approach.&nbsp;<\/div>\\n<\/li>\\n<li>Good organisational and time-management skills.<\/li>\\n<li>Confidence using computer systems, databases and Microsoft Office applications.<\/li>\\n<li>The ability to remain calm and professional when dealing with difficult or emotionally charged situations.<\/li>\\n<\/ul>\\n<div class=\\\"x_elementToProof\\\"><strong><u>Core Skills Needed<\/u><\/strong><\/div>\\n<ul>\\n<li>Customer focus and empathy<\/li>\\n<li>\\n<div class=\\\"x_elementToProof\\\" role=\\\"presentation\\\">Complaint investigation and resolution&nbsp;<\/div>\\n<\/li>\\n<li>\\n<div class=\\\"x_elementToProof\\\" role=\\\"presentation\\\">Strong written communication<\/div>\\n<\/li>\\n<li>Conflict resolution and negotiation<\/li>\\n<li>Attention to detail<\/li>\\n<li>Accountability and ownership<\/li>\\n<\/ul>\\n<\/div>\\n<div class=\\\"x_elementToProof\\\">\\n<div class=\\\"x_elementToProof\\\"><strong><u>About the Role &ndash; KSP&rsquo;s<\/u><\/strong><\/div>\\n<div class=\\\"x_elementToProof\\\">Represent BMW, one of the world&rsquo;s leading premium automotive brands.<\/div>\\n<div class=\\\"x_elementToProof\\\">Exciting opportunity to deliver excellent customer service, develop your skills and build your career, with opportunities for career progression.<\/div>\\n<div class=\\\"x_elementToProof\\\">The chance to attend major sporting events as a BMW guest, giving the opportunity to experience the brand beyond your day-to-day role.<\/div>\\n<\/div>\\n<div class=\\\"x_elementToProof\\\">&nbsp;<\/div>\\n<p><strong>What we offer:<\/strong><\/p>\\n<ul>\\n<li>Salary: <strong>&pound;26,520 <\/strong>and pension<\/li>\\n<li>40 hours per week on a permanent contract<\/li>\\n<li>Rotational shifts between <span data-teams=\\\"true\\\">Monday-Friday 8am-7pm, Saturday 9am-5.30pm<\/span><\/li>\\n<li><span data-teams=\\\"true\\\">Hybrid Role 3 days office, 2 days home - <strong>First 12 weeks are office based<\/strong><\/span><\/li>\\n<li>Ongoing training &amp; development<\/li>\\n<li>Access to a range of employee benefits<\/li>\\n<li>Annual leave starting at 28 days\/annum (pro-rata)<\/li>\\n<li>A vibrant office-based role with a great team<\/li>\\n<li>Onsite canteen<\/li>\\n<li>Free onsite parking<\/li>\\n<li>Referral programme &ndash; refer friends or family to work with Concentrix!<\/li>\\n<\/ul>\\n<p>Concentrix is an equal opportunity employer. We are committed to creating a diverse environment and are proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, disability status, protected veteran status, or any other characteristic protected by law.<\/p>\\n<p><strong><em>Apply now - we can't wait to welcome you<\/em><\/strong><strong><em>!<\/em><\/strong><\/p>\",\"ats_external_id\":\"1853720019\",\"location\":\"Farnborough , England\",\"job_type\":\"full_time\",\"salary\":\"26520\",\"salary_type\":\"annually\",\"salary_currency\":\"GBP\",\"updated_at\":\"2026-10-20T23:59:12.415Z\",\"created_at\":\"2025-11-13T13:55:59.452Z\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-uk.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC85OTc?\",\"apply_url\":\"https:\/\/concentrix-uk.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC85OTc\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-uk\",\"internal_job_listing\":\"1\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"3\",\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":\"1\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"563\",\"campaign_id\":\"24\",\"campaign_title\":\"GTM_NA_SA_Customer Service - Highmark\",\"campaign_type\":\"job_application\",\"job_title\":\"Health Care Customer Service Advisor\",\"street\":\"9 Hertzog Boulevard Foreshore \",\"address\":\"9 Hertzog Boulevard Foreshore \",\"city\":\"Cape Town\",\"state\":\"Western Cape\",\"postal_code\":\"8000\",\"region\":\"Cape Town\",\"country\":\"South Africa\",\"short_description\":\"Join Concentrix Today!\",\"long_description\":\"<p data-pm-slice=\\\"1 1 []\\\">Are you looking for an opportunity to jumpstart your career in the service industry? Now is your time to shine with Concentrix in this exciting opportunity to join our dynamic team as a Customer Service Advisor working on an internationally innovative Health Care campaign with a base salary of <strong>R8000 plus a campaign-specific allowance of R1000.<\/strong><br \/><br \/>You&rsquo;ll be working on-site from our vibrant Cape Town office where creativity meets cutting-edge technology. All the while, you&rsquo;ll become part of a community of like-minded individuals who become friends for life.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>This Customer Service Advisor role at Concentrix is a great match if you:<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\"><strong>Able to work rotational shifts between 2pm and 2am, Monday to Friday<\/strong><\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Have at least 8 months of experience working in an international BPO contact centre customer service environment (essential)<\/strong><\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Passed Grade 12<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Proficient in English verbal and written communication<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Self-motivated and highly responsible<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>What&rsquo;s in it for you<\/strong><br \/><strong>In this role, we offer benefits that help you support your unique lifestyle:<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Basic salary of R8000<\/strong><\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Campaign allowance of R1000<\/strong><\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Performance incentives<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Subsidized transport<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Pension fund<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Fantastic Employee Assistance Programme (EAP)<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Medical aid for main member \/ Medical Insurance for employee and two dependents<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Group life cover<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Access to financial well-being sessions, will writing sessions and stress management sessions<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Team building and upskill training opportunities<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Interactive and inclusive company culture<\/p>\\n<\/li>\\n<\/ul>\\n<p><br \/><strong>What you will do in this role<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Working towards consistently achieving and exceeding set targets<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Consistently applying agreed behavioural and compliance standards<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Sharing knowledge and skills with other members of the team<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Communicating new information that is relevant to the campaign to colleagues, customers and managers<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Developing and maintaining current knowledge of the campaign<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Ensuring first contact resolution at all times<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Protecting information security and taking responsibility for highlighting any issues that you are made aware of by using the correct processes<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Providing excellent customer experiences at all times<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Verifying and updating customer information<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Proactively offer solutions to any issues or concerns that customers might face<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p>Ready to bring your skills and experience to a company that values your expertise? Discover why over 550,000 game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo; Together, we&rsquo;ll achieve greatness and unlock unlimited possibilities. Apply today and let your career thrive!<\/p>\\n<p>&nbsp;<\/p>\\n<p>With game-changers in over 70 different countries, we celebrate our differences and embrace what makes you unique. Imagine being a part of a company that supports each other&rsquo;s success and well-being, giving you the tools and support you need to be the best version of yourself and embark on a career with endless possibilities.<\/p>\\n<p>&nbsp;&nbsp;&nbsp;<\/p>\\n<p><strong>Disclaimer&nbsp;&nbsp;<\/strong><\/p>\\n<p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p>\\n<p>Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.<\/p>\\n<p>#ConcentrixSA<\/p>\",\"ats_external_id\":\"ZA-24\",\"location\":\"Cape Town, Cape Town\",\"job_type\":\"full_time\",\"salary\":\"8000\",\"salary_type\":\"monthly\",\"salary_currency\":\"ZAR\",\"updated_at\":\"2026-10-20T23:59:12.405Z\",\"created_at\":\"2025-11-12T06:45:15.291Z\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-uk.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNA?\",\"apply_url\":\"https:\/\/concentrix-uk.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNA\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":\"telecommunications\",\"contract_type\":\"permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-uk\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"19\",\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"3\",\"auto_call\":\"0\",\"on_erp_listing\":\"1\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"296\",\"campaign_id\":\"185\",\"campaign_title\":\"Serbian | Customer Service | Athens\",\"campaign_type\":\"job_application\",\"job_title\":\"Serbian Speaking Customer Service Representative\",\"street\":null,\"address\":null,\"city\":\"Athens\",\"state\":null,\"postal_code\":null,\"region\":\"Attica\",\"country\":\"Greece\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p><strong>Job Description<\/strong><\/p>\\n<p>We are recruiting Customer Service Representatives for our clients, some of the top players on the global market in industries such as tech, finance, media, healthcare, travel, and more. Join our team of #GameChangers in <strong>Athens<\/strong> and bring out your communications skills<\/p>\\n<div>\\n<div><strong>Why join us<\/strong><\/div>\\n<\/div>\\n<div>\\n<div>Are you passionate about delivering a unique customer experience and have a natural drive to help people? Then join our fun-loving, multicultural team of #GameChangers at Concentrix Greece and use your communications skills in <strong>Serbian<\/strong>.<\/div>\\n<div>&nbsp;<\/div>\\n<\/div>\\n<div>\\n<div>No two days will be the same as you&rsquo;ll provide valuable and memorable experiences to a wide range of customers for some of the world&rsquo;s best brands.<\/div>\\n<\/div>\\n<div>\\n<div>&nbsp;<\/div>\\n<div><strong>What you&rsquo;ll be doing:<\/strong><\/div>\\n<\/div>\\n<ul>\\n<li>\\n<div>Manage inbound calls, emails, or live chats<\/div>\\n<\/li>\\n<li>\\n<div>Identify and assess customers&rsquo; needs to achieve satisfaction<\/div>\\n<\/li>\\n<li>\\n<div>Build sustainable relationships of trust through open and interactive communication<\/div>\\n<\/li>\\n<li>\\n<div>Provide accurate, valid, and complete information by using the right methods\/tools<\/div>\\n<\/li>\\n<li>\\n<div>Meet personal\/customer service team targets and call-handling quotas<\/div>\\n<\/li>\\n<li>\\n<div>Keep records of customer interactions, process customer accounts, and file documents<\/div>\\n<\/li>\\n<li>\\n<div>Follow communication procedures, guidelines, and policies<\/div>\\n<\/li>\\n<\/ul>\\n<div>\\n<div><strong>Requirements:<\/strong><\/div>\\n<\/div>\\n<ul>\\n<li>\\n<div>Proven customer support experience or experience as a client service representative<\/div>\\n<\/li>\\n<li>\\n<div>Fluent in <strong>Serbian&nbsp;<\/strong><\/div>\\n<\/li>\\n<li>Good Level of English<\/li>\\n<li>\\n<div>Strong focus on customer needs and understanding of how customers can behave<\/div>\\n<\/li>\\n<li>\\n<div>Strong communication, problem-solving and active listening skills<\/div>\\n<\/li>\\n<li>\\n<div>Strong written skills<\/div>\\n<\/li>\\n<li>\\n<div>Ability to multitask, prioritize, and thrive in a fast-paced and target-driven environment<\/div>\\n<\/li>\\n<li>\\n<div>Sense of ownership and pride in your performance and its impact on the company&rsquo;s success<\/div>\\n<\/li>\\n<\/ul>\\n<div>\\n<div><strong>What we offer:<\/strong><\/div>\\n<\/div>\\n<ul>\\n<li>\\n<div>Full Relocation Support (including flights, accommodation &amp; transportation)<\/div>\\n<\/li>\\n<li>\\n<div>Indefinite contract<\/div>\\n<\/li>\\n<li>\\n<div>Competitive remuneration package (14 Salaries\/year)<\/div>\\n<\/li>\\n<li>\\n<div>10% monthly performance bonus<\/div>\\n<\/li>\\n<li>\\n<div>Daily meal voucher in Up Hellas Mastercard<\/div>\\n<\/li>\\n<li>\\n<div>Private health insurance + Dental Care<\/div>\\n<\/li>\\n<li>\\n<div>Opportunities for international Career through the Concentrix International Mobility program<\/div>\\n<\/li>\\n<li>\\n<div>Employee events<\/div>\\n<\/li>\\n<li>\\n<div>Free gym, well-being activities, and a rooftop cinema with Acropolis views<\/div>\\n<\/li>\\n<li>\\n<div>Enjoy with your co-workers your lunch break at our new Restaurant<\/div>\\n<\/li>\\n<\/ul>\\n<p>You appreciate our values of recognition, integrity, unity, and commitment, and you are eager to create the \\\"wow\\\" too. More than your background, it is your motivation and your personality that will make you part of our fun-loving community.<\/p>\\n<p>Please note that non-EU residents must have a valid work permit in Greece to be considered for employment.<\/p>\\n<p><em><strong>Concentrix<\/strong><\/em>&nbsp;<em><strong>Greece is an equal-opportunity employer.<\/strong><\/em><\/p>\\n<p><em><strong>Concentrix considers diversity a fundamental resource and offers everyone accesses to employment opportunities, regardless of gender, age, religion, ethnicity, or any other classification protected by applicable national laws.<\/strong><\/em><\/p>\",\"ats_external_id\":\"GR-185\",\"location\":\"Athens, Attica\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-09-16T16:40:31.463+03:00\",\"created_at\":\"2025-11-11T16:37:48.762+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xODU?\",\"apply_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xODU\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-greece\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"1\",\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":null,\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"297\",\"campaign_id\":\"184\",\"campaign_title\":\"Bulgarian | Customer Service | Athens\",\"campaign_type\":\"job_application\",\"job_title\":\"Bulgarian Speaking Customer Service Representative\",\"street\":null,\"address\":null,\"city\":\"Athens\",\"state\":null,\"postal_code\":null,\"region\":\"Attica\",\"country\":\"Greece\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p><strong>Job Description<\/strong><\/p>\\n<p>We are recruiting Customer Service Representatives for our clients, some of the top players on the global market in industries such as tech, finance, media, healthcare, travel, and more. Join our team of #GameChangers in <strong>Athens<\/strong> and bring out your communications skills<\/p>\\n<div>\\n<div><strong>Why join us<\/strong><\/div>\\n<\/div>\\n<div>\\n<div>Are you passionate about delivering a unique customer experience and have a natural drive to help people? 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Ent\u00e3o essa oportunidade \u00e9 para voc\u00ea! <\/p><p>Se voc\u00ea \u00e9 comunicativo, persuasivo e gosta de transformar desafios em oportunidades, venha fazer parte da nossa equipe como <b>Especialista de Atendimento a Clientes | Suporte<\/b>. Trabalhe com voz e chat, ajudando a criar solu\u00e7\u00f5es que encantam nossos clientes. <\/p><div><div>Posi\u00e7\u00e3o:<\/div><div>Especialista de Atendimento a Clientes | Suporte<\/div><ul><li>Atender clientes por voz e chat com empatia, clareza e senso de urg\u00eancia.<\/li><li>Negociar acordos e realizar tratativas assertivas, sempre com foco na melhor experi\u00eancia.<\/li><li>Registrar intera\u00e7\u00f5es e acompanhar solicita\u00e7\u00f5es at\u00e9 a solu\u00e7\u00e3o.<\/li><li>Colaborar com a equipe para manter a excel\u00eancia em CX e melhoria cont\u00ednua.<\/li><\/ul><\/div><div><div><div>Benef\u00edcios<\/div><p>\u2705 Sal\u00e1rio: R$ 1.518,00 &#43; vari\u00e1vel<br \/>\u2705 Escala: 6x1<br \/>\u2705 Hor\u00e1rio: Atendimento 24 horas (disponibilidade para diferentes turnos)<br \/>\u2705 Local: R. Sete de Setembro, 888 \u2013 Centro, Ponta Grossa \u2013 PR (Presencial)<br \/>\u2705 VA\/VR flex\u00edvel com bandeira aceita em qualquer lugar<br \/>\u2705 Assist\u00eancia m\u00e9dica e odontol\u00f3gica<br \/>\u2705 Seguro de vida<br \/>\u2705 Aux\u00edlio creche\/bab\u00e1 at\u00e9 2 anos<br \/>\u2705 Descontos em faculdades e idiomas<br \/>\u2705 Ambientes disruptivos com salas de jogos e TV<br \/>\u2705 Wellhub: bem-estar psicol\u00f3gico, financeiro e jur\u00eddico (verificar disponibilidade)<br \/>\u2705 Plano de carreira real ap\u00f3s 3 meses<br \/>\u00a0<\/p><\/div><div><div>Requisitos<\/div><p>Ensino m\u00e9dio completo<br \/>Idade m\u00ednima: 18 anos<br \/>Experi\u00eancia em atendimento voz<br \/>Boa digita\u00e7\u00e3o e habilidade com sistemas simult\u00e2neos<br \/>Familiaridade com tecnologia<\/p><\/div><\/div><p>Nosso processo seletivo inclui: Inscri\u00e7\u00e3o \u2192 Provas e testes obrigat\u00f3rios \u2192 Entrevista \u2192 Fase final.<br \/>Vaga tamb\u00e9m aberta para pessoas com defici\u00eancia.<br \/><br \/>Venha fazer parte da nossa equipe! 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Dann sind wir jetzt dran &ndash; lies weiter und lass dich von uns &uuml;berzeugen, so wie wir unsere Mitarbeiter Tag f&uuml;r Tag von uns &uuml;berzeugen. Auszeichnungen wie z.B. &bdquo;Global Best Places to Work&ldquo; sind der Beweis daf&uuml;r.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Deine Aufgaben<\/strong><\/p>\\n<\/div>\\n<div>\\n<p>Als\u202fKundenberater\u202f(m\/w\/d) in unserem Team wirst du:&nbsp;<\/p>\\n<ul>\\n<li>\\n<p><strong>Erster Ansprechpartner f&uuml;r Kundenanfragen in einem unserer spannenden Projekte\u202f<\/strong>- immer mit dem Fokus auf die h&ouml;chstm&ouml;gliche Kundenzufriedenheit.&nbsp;<\/p>\\n<\/li>\\n<li>\\n<p><strong>Anfragen und W&uuml;nsche von Privatkunden bearbeiten\u202f<\/strong>und je nach Bedarf und Situation darauf reagieren.&nbsp;<\/p>\\n<\/li>\\n<li>\\n<p>&Uuml;ber unterschiedliche Kan&auml;le (z. 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Wir werden unser Bestes tun, dir die richtige Stelle anzubieten - ganz gleich, ob es sich dabei um diese Stelle oder eine andere handelt.<\/p>\\n<\/div>\\n<\/div>\\n<div>\\n<h4 data-pm-slice=\\\"1 3 []\\\"><strong>Unsere Benefits<\/strong><\/h4>\\n<p>In dieser Position bieten wir dir Benefits, die deinen einzigartigen Lebensstil unterst&uuml;tzen:<\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Wir m&ouml;chten langfristig mit dir zusammenarbeiten, weshalb wir auf einen <strong>unbefristeten Arbeitsvertrag<\/strong> setzen.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Wir bieten dir <strong>nach Absprache ein\u202fhybrides Arbeitsmodell<\/strong>: Nach der Einarbeitung kannst du an\u202fausgew&auml;hlten Tagen von zu Hause aus arbeiten.&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Starte in\u202f<strong>Voll- oder Teilzeit<\/strong>\u202f(ab\u202f20\u202fStd.\/Woche) bei uns durch.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Du bekommst einen&nbsp;<strong>festen Bruttostundenlohn<\/strong>, welcher durch einen&nbsp;<strong>attraktiven Bonus<\/strong>, Cafeteria und Fahrtkostenzusch&uuml;sse erg&auml;nzt wird.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Du startest mit einem <strong>intensivem (Vollzeit-)Training an unserem Standort in P&eacute;cs<\/strong>, das von zertifizierten Trainern durchgef&uuml;hrt wird.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Du brauchst keinerlei Vorerfahrung<\/strong>. Wir stellen dir von Anfang an einen Mentor zur Seite, der dich unterst&uuml;tzt.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Zus&auml;tzlich erh&auml;ltst du regelm&auml;&szlig;ige <strong>Coachings, Fresh-Ups und Aufbautrainings<\/strong>, die dir auch im privaten Bereich von Nutzen sind.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Wir legen viel Wert auf interne <strong>Weiterbildungs- und Karrierem&ouml;glichkeiten<\/strong> und das sogar weltweit.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Es erwartet dich ein <strong>offenes und motiviertes Team<\/strong>, das darauf brennt, dich auf verschiedenen Teamevents kennenlernen zu d&uuml;rfen.<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<div>\\n<div>\\n<p>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<h4 data-pm-slice=\\\"1 1 []\\\"><strong>Du willst mit uns durchstarten?<\/strong><\/h4>\\n<p>Wenn das alles nach dem perfekten n&auml;chsten Schritt auf deinem Karriereweg klingt, dann m&ouml;chten wir dich kennenlernen. Bewirb dich noch heute &uuml;ber unser Online-Formular.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Du hast noch Fragen?<\/strong><\/p>\\n<p>Unser virtueller Assistent \\\"Dot\\\" steht dir per WhatsApp unter der Nummer 0 70 778 5276 oder &uuml;ber den Facebook-Messenger rund um die Uhr zur Verf&uuml;gung und hilft dir gerne weiter.<\/p>\\n<\/div>\\n<div>\\n<p><strong>Dein zuk&uuml;nftiger Arbeitsort<br \/><\/strong><\/p>\\n<div class=\\\"ewa-rteLine\\\">Concentrix Services Hungary Kft.<\/div>\\n<div class=\\\"ewa-rteLine\\\">P&eacute;cs, R&aacute;k&oacute;czi &uacute;t 60, 7621 Ungarn<\/div>\\n<\/div>\\n<div>\\n<h4 data-pm-slice=\\\"1 1 []\\\"><strong>Concentrix setzt sich f&uuml;r Chancengleichheit ein<\/strong><\/h4>\\n<p><em>Vielfalt und Chancengleichheit geh&ouml;ren zu den gelebten Grundwerten bei Concentrix. Deshalb sind Bewerbungen von Menschen mit Behinderung ausdr&uuml;cklich erw&uuml;nscht. Schwerbehinderte und Gleichgestellte werden bei gleicher Eignung bevorzugt eingestellt. 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Das trifft sich gut!<br \/><\/strong>Den Rest bringen wir dir bei. Starte jetzt als <strong>deutschsprachiger Kundenberater (m\/w\/d) im Bereich Automatisierungstechnik (B2B Business).<\/strong><\/p>\\n<p><strong>Das Wichtigste zuerst<\/strong><\/p>\\n<ul>\\n<li>Basis: 4,000,00 HUF brutto\/Stunde<\/li>\\n<li>Start: ab sofort<\/li>\\n<li>Arbeitsort: P&eacute;cs - Hybrid-Modell m&ouml;glich<\/li>\\n<li>Vollzeit oder Teilzeit &ndash; ab 30 Std.\/Woche<\/li>\\n<li>Servicezeiten: Montag - Freitag von 08:00 - 17:00 Uhr<\/li>\\n<li>Inbound<\/li>\\n<li>Supportsprache: <strong>Deutsch (C1-C2)<\/strong><\/li>\\n<li>Quereinsteiger willkommen!<\/li>\\n<li>Unterst&uuml;tzung durch moderne KI-Tools<\/li>\\n<li><strong> <\/strong>Unbefristeter Arbeitsvertrag&nbsp;<\/li>\\n<\/ul>\\n<p data-pm-slice=\\\"1 1 []\\\"><strong>Das erwartet dich<br \/><\/strong>Du bist der erste Ansprechpartner bei unterschiedlichen Kundenanfragen, ob telefonisch oder per E-Mail.<br \/>Immer mit dabei: Unsere KI-Tools, die dir Routineaufgaben abnehmen und dir Zeit verschaffen, denn <strong>KI ist bei uns kein Ersatz &ndash; sondern dein Teamkollege.<\/strong><\/p>\\n<p><strong><br \/>Dein Alltag<\/strong><\/p>\\n<ul>\\n<li>Hilf deinen<strong> Gesch&auml;ftskunden bei unterschiedlichen Anliegen und Fragen im Bereich Maschinenbau<\/strong>.<\/li>\\n<li><strong>Kommuniziere &uuml;ber unterschiedliche Kan&auml;le<\/strong> (telefonisch und schriftlich) mit den <strong>Gesch&auml;ftskunden.<\/strong><\/li>\\n<li>Sorge f&uuml;r ein optimales Kundenerlebnis.<\/li>\\n<li>Setze dich mit den individuellen und vielf&auml;ltigen Kundenanfragen <strong>zu Bestellungen, Reklamationen, Informationen &uuml;ber ein Produkt oder Leistungen unseres Auftraggebers<\/strong> auseinander.<\/li>\\n<li><strong>Leite<\/strong> komplexe Anfragen an die jeweilige <strong>Fachabteilung weiter<\/strong>.<\/li>\\n<li>Dokumentiere die Kommunikation in der <strong>Kundendatenbank&nbsp;<\/strong>(<strong>CRM &amp; SAP<\/strong>)<\/li>\\n<li><strong>Finde L&ouml;sungen<\/strong> &ndash; auch wenn&rsquo;s mal knifflig wird<\/li>\\n<li><strong>Nutze moderne Tools<\/strong>, die dich smarter und besser machen<\/li>\\n<\/ul>\\n<p>Mal ganz leicht. Mal herausfordernd. Aber immer in Bewegung.<\/p>\\n<p><strong>Das sagen unsere Game-Changer<\/strong><br \/><img src=\\\"https:\/\/i.imgur.com\/xwrIPCO.png\\\" alt=\\\"\\\" width=\\\"114\\\" height=\\\"19\\\" \/> &bdquo;<span data-olk-copy-source=\\\"MessageBody\\\">Bequeme Arbeitszeiten und eine angenehme Arbeitsorganisation, eine gute Work-Life-Balance, freundliche Kolleginnen und Kollegen sowie eine angenehme Arbeitsatmosph&auml;re.<\/span>&ldquo;<\/p>\\n<p>Bei uns bist du nicht einfach &bdquo;eine Stimme&ldquo;. Du bist Teil eines Teams, das sich gegenseitig unterst&uuml;tzt.<\/p>\\n<p><strong>Das bringst du mit<br \/><\/strong>Du brauchst keinen perfekten Lebenslauf.<br \/>Was z&auml;hlt:<\/p>\\n<ul>\\n<li>Du besitzt <strong>sehr gute Deutschkenntnisse (C1) <\/strong>in Wort und Schrift.<\/li>\\n<li>Deine <strong>Kommunikation ist wertsch&auml;tzend, serviceorientiert<\/strong> und auf Augenh&ouml;he.<\/li>\\n<li>Du bist <strong>technikaffin<\/strong> und interessierst dich f&uuml;r <strong>Automatisierungstechnik<\/strong><\/li>\\n<li>Du bist <strong>sicher im Umgang mit einem PC.<\/strong><\/li>\\n<li>Du hast Lust <strong>mit unserem Team am Standort in P&eacute;cs zu arbeiten<\/strong>.<\/li>\\n<\/ul>\\n<p>Erfahrung im Kundenservice oder Maschienenbau? Super. Aber kein Muss.<\/p>\\n<p><strong>Benefits<br \/><\/strong>Ein Job sollte deinen einzigartigen Lebensstil unterst&uuml;tzen &ndash; und dich weiterbringen.<br \/>Deshalb bekommst du bei uns:<\/p>\\n<ul>\\n<li>Einen <strong>unbefristeten Arbeitsvertrag.<\/strong><\/li>\\n<li>Eine Anstellung in\u202f<strong>Vollzeit oder Teilzeit (ab 30 Std.\/Woche) <\/strong>&ndash; wie es f&uuml;r dich am besten passt.<\/li>\\n<li>Die M&ouml;glichkeit <strong>an ausgew&auml;hlten Tagen von zu Hause aus zu arbeiten<\/strong> &ndash; nach deiner Einarbeitung.<\/li>\\n<li>Einen <strong>festen Bruttostundenlohn<\/strong>, welcher durch einen&nbsp;<strong>attraktiven Bonus<\/strong>, Cafeteria und Fahrtkostenzusch&uuml;sse erg&auml;nzt wird.<\/li>\\n<li>Du startest mit einem <strong>intensiven Vollzeittraining an unserem Standort in P&eacute;cs<\/strong>, das von unseren Trainern durchgef&uuml;hrt wird.<\/li>\\n<li>Regelm&auml;&szlig;ige Coachings, Fresh-Ups und <strong>Aufbautrainings &ndash; unterst&uuml;tzt durch smarte Technologien.<\/strong><\/li>\\n<li><strong>Weiterbildungs- und Karrierem&ouml;glichkeiten<\/strong> und das sogar weltweit.<\/li>\\n<li>Veranstaltungen wie <strong>Standortfeiern<\/strong>.<\/li>\\n<li>Eine Vielzahl an Online-Shopping-Rabatten.<\/li>\\n<li>Ein <strong>offenes und motiviertes Team<\/strong>, das darauf brennt, dich kennenlernen zu d&uuml;rfen.<\/li>\\n<\/ul>\\n<p><strong>Deine Bewerbung<br \/><\/strong>Wenn das alles nach dem perfekten n&auml;chsten Schritt auf deinem Karriereweg klingt, dann m&ouml;chten wir dich kennenlernen.<\/p>\\n<p>So geht&rsquo;s:<\/p>\\n<ol>\\n<li><strong> \\\"Bewerben\\\"-Button klicken<\/strong><\/li>\\n<li><strong>Daten eingeben<\/strong><\/li>\\n<li><strong>Fertig<\/strong><\/li>\\n<\/ol>\\n<p>Wir melden uns in der Regel innerhalb eines Werktages bei dir.<\/p>\\n<p><strong>Du hast noch Fragen? <\/strong>Unser virtueller Assistenten \\\"Dot\\\" steht dir per WhatsApp unter <span data-teams=\\\"true\\\">+3670 7785-276<\/span> oder &uuml;ber den Facebook-Messenger rund um die Uhr zur Verf&uuml;gung.<\/p>\\n<p><strong>Hier arbeitet unser Team<br \/><\/strong>Concentrix Services Hungary Kft.<br \/>P&eacute;cs, R&aacute;k&oacute;czi &uacute;t 60, 7621 Ungarn&nbsp; &nbsp; &nbsp; &nbsp;<\/p>\\n<div>\\n<p><strong>Concentrix&nbsp;setzt sich f&uuml;r Chancengleichheit ein<\/strong>&nbsp;<\/p>\\n<p><em>Vielfalt und Chancengleichheit geh&ouml;ren zu den gelebten Grundwerten bei Concentrix. Deshalb sind Bewerbungen von Menschen mit Behinderung ausdr&uuml;cklich erw&uuml;nscht. Schwerbehinderte und Gleichgestellte werden bei gleicher Eignung bevorzugt eingestellt. Hierzu bieten wir individuelle Unterst&uuml;tzung an, um den f&uuml;r dich passenden Arbeitsplatz zu schaffen.<\/em><\/p>\\n<p><strong>Arbeitserlaubnis<\/strong>&nbsp;<\/p>\\n<p>Gem&auml;&szlig; ungarischem Recht werden f&uuml;r diese Stelle nur Bewerber ber&uuml;cksichtigt, die &uuml;ber eine g&uuml;ltige Arbeitserlaubnis in Ungarn verf&uuml;gen.&nbsp;<\/p>\\n<\/div>\\n<p>#EMEACNX<br \/>#AGENTCNX<\/p>\",\"ats_external_id\":\"HU-79\",\"location\":\"P\u00e9cs, Baranya\",\"job_type\":\"part_time\",\"salary\":\"4000\",\"salary_type\":\"hourly\",\"salary_currency\":\"HUF\",\"updated_at\":\"2026-10-13T16:49:34.240+02:00\",\"created_at\":\"2025-11-09T12:11:23.641+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-dach1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83OQ?\",\"apply_url\":\"https:\/\/concentrix-dach1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83OQ\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"de\",\"remote_type\":\"wfh_flexible\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-dach1\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":\"1\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"299\",\"campaign_id\":\"181\",\"campaign_title\":\"Russian | Customer Service | Athens\",\"campaign_type\":\"job_application\",\"job_title\":\"Russian Speaking Customer Service Representative\",\"street\":\"\",\"address\":\"\",\"city\":\"Athens\",\"state\":null,\"postal_code\":null,\"region\":null,\"country\":\"Greece\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p><strong>Job Description<\/strong><\/p>\\n<p>We are recruiting Customer Service Representatives for our clients, some of the top players on the global market in industries such as tech, finance, media, healthcare, travel, and more. Join our team of #GameChangers in <strong>Athens<\/strong> and bring out your communications skills<\/p>\\n<div>\\n<div><strong>Why join us<\/strong><\/div>\\n<\/div>\\n<div>\\n<div>Are you passionate about delivering a unique customer experience and have a natural drive to help people? Then join our fun-loving, multicultural team of #GameChangers at Concentrix Greece and use your communications skills in&nbsp;<strong>Russian<\/strong>.<\/div>\\n<div>&nbsp;<\/div>\\n<\/div>\\n<div>\\n<div>No two days will be the same as you&rsquo;ll provide valuable and memorable experiences to a wide range of customers for some of the world&rsquo;s best brands.<\/div>\\n<\/div>\\n<div>\\n<div>&nbsp;<\/div>\\n<div><strong>What you&rsquo;ll be doing:<\/strong><\/div>\\n<\/div>\\n<ul>\\n<li>\\n<div>Manage inbound calls, emails, or live chats<\/div>\\n<\/li>\\n<li>\\n<div>Identify and assess customers&rsquo; needs to achieve satisfaction<\/div>\\n<\/li>\\n<li>\\n<div>Build sustainable relationships of trust through open and interactive communication<\/div>\\n<\/li>\\n<li>\\n<div>Provide accurate, valid, and complete information by using the right methods\/tools<\/div>\\n<\/li>\\n<li>\\n<div>Meet personal\/customer service team targets and call-handling quotas<\/div>\\n<\/li>\\n<li>\\n<div>Keep records of customer interactions, process customer accounts, and file documents<\/div>\\n<\/li>\\n<li>\\n<div>Follow communication procedures, guidelines, and policies<\/div>\\n<\/li>\\n<\/ul>\\n<div>\\n<div><strong>Requirements:<\/strong><\/div>\\n<\/div>\\n<ul>\\n<li>\\n<div>Proven customer support experience or experience as a client service representative<\/div>\\n<\/li>\\n<li>\\n<div>Fluent in&nbsp;<strong>Russian<\/strong><\/div>\\n<\/li>\\n<li>Good Level of English<\/li>\\n<li>\\n<div>Strong focus on customer needs and understanding of how customers can behave<\/div>\\n<\/li>\\n<li>\\n<div>Strong communication, problem-solving and active listening skills<\/div>\\n<\/li>\\n<li>\\n<div>Strong written skills<\/div>\\n<\/li>\\n<li>\\n<div>Ability to multitask, prioritize, and thrive in a fast-paced and target-driven environment<\/div>\\n<\/li>\\n<li>\\n<div>Sense of ownership and pride in your performance and its impact on the company&rsquo;s success<\/div>\\n<\/li>\\n<\/ul>\\n<div>\\n<div><strong>What we offer:<\/strong><\/div>\\n<\/div>\\n<ul>\\n<li>\\n<div>Full Relocation Support (including flights, accommodation &amp; transportation)<\/div>\\n<\/li>\\n<li>\\n<div>Indefinite contract<\/div>\\n<\/li>\\n<li>\\n<div>Competitive remuneration package (14 Salaries\/year)<\/div>\\n<\/li>\\n<li>\\n<div>10% monthly performance bonus<\/div>\\n<\/li>\\n<li>\\n<div>Daily meal voucher in Up Hellas Mastercard<\/div>\\n<\/li>\\n<li>\\n<div>Private health insurance + Dental Care<\/div>\\n<\/li>\\n<li>\\n<div>Opportunities for international Career through the Concentrix International Mobility program<\/div>\\n<\/li>\\n<li>\\n<div>Employee events<\/div>\\n<\/li>\\n<li>\\n<div>Free gym, well-being activities, and a rooftop cinema with Acropolis views<\/div>\\n<\/li>\\n<li>\\n<div>Enjoy with your co-workers your lunch break at our new Restaurant<\/div>\\n<\/li>\\n<\/ul>\\n<p>You appreciate our values of recognition, integrity, unity, and commitment, and you are eager to create the \\\"wow\\\" too. More than your background, it is your motivation and your personality that will make you part of our fun-loving community.<\/p>\\n<p>Please note that non-EU residents must have a valid work permit in Greece to be considered for employment.<\/p>\\n<p><em><strong>Concentrix<\/strong><\/em>&nbsp;<em><strong>Greece is an equal-opportunity employer.<\/strong><\/em><\/p>\\n<p><em><strong>Concentrix considers diversity a fundamental resource and offers everyone accesses to employment opportunities, regardless of gender, age, religion, ethnicity, or any other classification protected by applicable national laws.<\/strong><\/em><\/p>\",\"ats_external_id\":\"GR-181\",\"location\":\"Athens\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-09-17T15:42:13.829+03:00\",\"created_at\":\"2025-11-07T18:01:16.405+02:00\",\"latitude\":\"37.9838096\",\"longitude\":\"23.7275388\",\"landing_page_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xODE?\",\"apply_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xODE\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-greece\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"1\",\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":\"1\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"1666\",\"campaign_id\":\"66\",\"campaign_title\":\"GTM \/ DE \/ MS \/ Quereinsteiger\",\"campaign_type\":\"job_application\",\"job_title\":\"Quereinsteiger (m\/w\/d) im Kundenservice\",\"street\":\"An den Loddenb\u00fcschen 95\",\"address\":\"An den Loddenb\u00fcschen 95\",\"city\":\"M\u00fcnster\",\"state\":\"Nordrhein-Westfalen\",\"postal_code\":\"48155\",\"region\":\"Nordrhein-Westfalen\",\"country\":\"Germany\",\"short_description\":\"Bewirb dich jetzt in M\u00fcnster!\",\"long_description\":\"<p><strong>Power your game-changing career<\/strong><\/p>\\n<p data-pm-slice=\\\"1 1 []\\\"><strong>Du lebst in M&uuml;nster und suchst eine neue Herausforderung? Das trifft sich gut!<\/strong> Denn wir suchen regelm&auml;&szlig;ig Pers&ouml;nlichkeiten wie dich&nbsp;f&uuml;r unseren Standort im Herzen&nbsp;der Stadt.&nbsp;<br \/>&nbsp;<br \/>Seit &uuml;ber 15 Jahren stehen wir f&uuml;r exzellenten Kundenservice &ndash; in unterschiedlichen Branchen. Auch f&uuml;r dich finden wir die passende Stelle als\u202f<strong>Kundenberater&nbsp;(m\/w\/d)<\/strong>,&nbsp;bieten dir&nbsp;eine begleitete Einarbeitung&nbsp;und die kontinuierliche Unterst&uuml;tzung, die du f&uuml;r deinen&nbsp;erfolgreichen Start&nbsp;brauchst.&nbsp;<\/p>\\n<p data-pm-slice=\\\"1 1 []\\\"><strong>Und zwar mit folgenden Rahmenbedingungen:<\/strong><\/p>\\n<p>Start ab sofort | Vollzeit oder Teilzeit ab 20 Std. pro Woche | Supportsprache: Deutsch | Branchen: Telekommunikation, Gesch&auml;ftskundenbetreuung, Bankwesen,&nbsp;Haushaltsger&auml;tehersteller und Energiedienstleistung | Inbound oder Outbound | unbefristet&nbsp;<\/p>\\n<div>&nbsp;<\/div>\\n<div>\\n<p><strong><br \/>Deine Aufgaben<\/strong><\/p>\\n<\/div>\\n<div>\\n<div>\\n<p>Als\u202fKundenberater\u202f(m\/w\/d)&nbsp;in unserem Team wirst du:&nbsp;<\/p>\\n<\/div>\\n<div>\\n<ul>\\n<li>\\n<p><strong>Erster&nbsp;Ansprechpartner&nbsp;f&uuml;r Kundenanfragen&nbsp;in einem&nbsp;unserer spannenden&nbsp;Projekte<\/strong>\u202f- immer mit dem Fokus auf die h&ouml;chstm&ouml;gliche Kundenzufriedenheit.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<div>\\n<ul>\\n<li>\\n<p><strong>Anfragen und -w&uuml;nsche&nbsp;von Privat- oder Gesch&auml;ftskunden&nbsp;bearbeiten<\/strong>\u202fund je nach Bedarf und Situation darauf reagieren.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<div>\\n<ul>\\n<li>\\n<p>&Uuml;ber unterschiedliche Kan&auml;le&nbsp;(z. B. per Telefon oder&nbsp;Mail)\u202fmit&nbsp;den Kunden kommunizieren, um ein\u202f<strong>optimales Kundenerlebnis<\/strong>\u202fzu gew&auml;hrleisten.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<div>\\n<ul>\\n<li>\\n<p>Sobald das Anliegen der Kunden gel&ouml;st&nbsp;ist, die Kommunikation\u202f<strong>in der Kundendatenbank dokumentieren<\/strong>.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<\/div>\\n<p><strong>Dein Profil<\/strong><\/p>\\n<div>\\n<div>\\n<div>\\n<p>Concentrix&nbsp;passt perfekt zu dir, wenn du:&nbsp;<\/p>\\n<\/div>\\n<div>\\n<ul>\\n<li>\\n<p><strong>Sehr gute Deutschkenntnisse<\/strong>\u202fin Wort und Schrift mitbringst.\u202f&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<div>\\n<ul>\\n<li>\\n<p>Ein\u202f<strong>Kommunikationstalent<\/strong>\u202fmit Serviceorientierung&nbsp;bist,&nbsp;das&nbsp;Kunden sprachlich charmant und auf Augenh&ouml;he abholt.\u202f&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<div>\\n<ul>\\n<li>\\n<p><strong>Sicher<\/strong>\u202fim&nbsp;Umgang\u202f<strong>mit&nbsp;dem PC<\/strong>\u202fbist.\u202f&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<div>\\n<ul>\\n<li>\\n<p>Bereit&nbsp;bist, dich kontinuierlich\u202fweiterzuentwickeln.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<\/div>\\n<div>\\n<div>\\n<p>Idealerweise hast du:&nbsp;<\/p>\\n<\/div>\\n<div>\\n<ul>\\n<li>\\n<p>Eine kaufm&auml;nnische Ausbildung.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<div>\\n<ul>\\n<li>\\n<p><strong>Bereits Erfahrung<\/strong>&nbsp;im Kundenservice, im&nbsp;Vertrieb,&nbsp;im Dienstleistungsgewerbe&nbsp;oder im Call Center.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<div>\\n<ul>\\n<li>\\n<p>Interesse an Themen wie Banking\/ Finanzen, Energieversorgung oder einfach gutem Support.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<\/div>\\n<\/div>\\n<p><strong>Quereinsteiger und Wiedereinsteiger sind bei uns herzlich willkommen!<\/strong>&nbsp;Auch wenn du das Gef&uuml;hl hast, nicht alle Kriterien zu erf&uuml;llen, freuen wir uns auf deine Bewerbung. Wir werden unser Bestes tun, dir die richtige Stelle anzubieten &ndash; ganz gleich, ob es sich dabei um diese Stelle oder eine andere handelt.<\/p>\\n<p><strong>Unsere Benefits<\/strong><\/p>\\n<p>In dieser Position bieten wir dir Benefits, die deinen einzigartigen Lebensstil unterst&uuml;tzen:<\/p>\\n<div>\\n<ul>\\n<li>\\n<p>Wir m&ouml;chten langfristig mit dir zusammenarbeiten, weshalb wir auf einen\u202f<strong>unbefristeten Arbeitsvertrag<\/strong>\u202fsetzen.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<div>\\n<ul>\\n<li>\\n<p>Starte in\u202fVollzeit oder Teilzeit\u202f(<strong>ab\u202f20\u202fStunden pro Woche<\/strong>)\u202fbei uns durch.\u202f&nbsp;&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<div>\\n<ul>\\n<li>\\n<p>Mit\u202fbis zu\u202f<strong>27\u202fUrlaubstagen<\/strong>\u202fsind sowohl kleine als auch gro&szlig;e Auszeiten m&ouml;glich.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<div>\\n<ul>\\n<li>\\n<p>Du startest mit einem\u202f<strong>intensiven\u202f(Vollzeit-)Training, das von zertifizierten Trainern durchgef&uuml;hrt wird.<\/strong>&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<div>\\n<ul>\\n<li>\\n<p>Zus&auml;tzlich erh&auml;ltst du\u202f<strong>regelm&auml;&szlig;ige\u202fCoachings<\/strong>, Fresh-Ups&nbsp;und Aufbautrainings, die dir auch im privaten Bereich von Nutzen sind.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<div>\\n<ul>\\n<li>\\n<p>Deine zus&auml;tzliche finanzielle Absicherung durch eine\u202f<strong>betriebliche Altersvorsorge<\/strong>\u202fist f&uuml;r uns selbstverst&auml;ndlich.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<div>\\n<ul>\\n<li>\\n<p>Eine Vielzahl an\u202f<strong>Online-Shopping-Rabatten,&nbsp;<\/strong>speziell&nbsp;f&uuml;r&nbsp;Concentrix&nbsp;Mitarbeiter lassen&nbsp;dich kr&auml;ftig sparen.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<div>\\n<ul>\\n<li>\\n<p data-pm-slice=\\\"1 1 [&quot;bullet_list&quot;,{&quot;tight&quot;:false},&quot;list_item&quot;,{}]\\\">Erhalte eine <strong>attraktive Pr&auml;mie von 600&euro; <\/strong>f&uuml;r jeden neuen Mitarbeiter, den du erfolgreich wirbst.<\/p>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<ul>\\n<li>\\n<p>Halte dich fit&nbsp;&ndash;&nbsp;nutze&nbsp;unsere&nbsp;Sportangebote&nbsp;mit einer von uns\u202f<strong>gef&ouml;rderten Mitgliedschaft&nbsp;in ausgew&auml;hlten Fitnessstudios<\/strong>.<\/p>\\n<\/li>\\n<li>\\n<p>Wir legen viel Wert auf interne&nbsp;<strong>Weiterbildungs- und Karrierem&ouml;glichkeiten<\/strong>&nbsp;und das sogar weltweit.<\/p>\\n<\/li>\\n<li>\\n<p>Deine&nbsp;<strong>fachliche und pers&ouml;nliche Entwicklung<\/strong>&nbsp;ist uns wichtig &ndash; erhalte &uuml;ber uns&nbsp;<strong>kostenlosen Zugang zu LinkedIn Learning.<\/strong>&nbsp;<\/p>\\n<\/li>\\n<li>\\n<p>Es erwartet dich ein&nbsp;<strong>offenes und motiviertes Team<\/strong>, das darauf brennt, dich auf Du-und-Du bei Concentrix herzlich begr&uuml;&szlig;en zu d&uuml;rfen.<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>Du willst mit uns durchstarten?<\/strong><\/p>\\n<p>Wenn das alles nach dem perfekten n&auml;chsten Schritt auf deinem Karriereweg klingt, dann m&ouml;chten wir dich kennenlernen.&nbsp;<strong>Bewirb dich noch heute<\/strong>&nbsp;&uuml;ber unser Online-Formular und finde heraus, warum Concentrix f&uuml;r mehr als 440.000 Menschen weltweit der Arbeitgeber ihrer Wahl ist.<\/p>\\n<p><strong>Du hast noch Fragen?<\/strong><\/p>\\n<p><span data-teams=\\\"true\\\">Unser virtueller Assistent \\\"Dot\\\" steht dir per WhatsApp unter der Nummer 01525 7294145 oder &uuml;ber den Facebook-Messenger rund um die Uhr zur Verf&uuml;gung und hilft dir gerne weiter.<\/span><\/p>\\n<p><br \/><strong>Dein zuk&uuml;nftiger Arbeitsort:<\/strong><\/p>\\n<p>Concentrix M&uuml;nster GmbH<br \/>An den Loddenb&uuml;schen 95<br \/>48155 M&uuml;nster<\/p>\\n<p>Internes Stellenk&uuml;rzel:&nbsp;R1664204<\/p>\\n<div>\\n<p><strong>Concentrix&nbsp;setzt sich f&uuml;r Chancengleichheit ein<\/strong>&nbsp;<\/p>\\n<p><em>Wir sind stolz darauf, als ein Team und ein Unternehmen weltweit vereint zu sein. Wir verpflichten uns, allen Bewerbenden gleiche Einstellungschancen einzur&auml;umen und ein Arbeitsumfeld zu schaffen, das frei von Diskriminierung und Bel&auml;stigung ist. Alle unsere Einstellungspraktiken basieren auf den gesch&auml;ftlichen Erfordernissen, den Stellenanforderungen und den beruflichen Qualifikationen, ohne R&uuml;cksicht auf Herkunft, Alter, Geschlechtsidentit&auml;t, sexuelle Orientierung, Religion, Familienstand oder Elternstatus, nationale Herkunft, Behinderung oder eine andere durch die geltenden nationalen Gesetze gesch&uuml;tzte Klassifizierung.<\/em>&nbsp;<br \/><em>Vielfalt und Chancengleichheit geh&ouml;ren zu den gelebten Grundwerten bei Concentrix. Deshalb sind Bewerbungen von Menschen mit Behinderung ausdr&uuml;cklich erw&uuml;nscht. Schwerbehinderte und Gleichgestellte werden bei gleicher Eignung bevorzugt eingestellt. Hierzu bieten wir individuelle Unterst&uuml;tzung an, um den f&uuml;r dich passenden Arbeitsplatz zu schaffen.<\/em>&nbsp;<\/p>\\n<p><strong>Arbeitserlaubnis<\/strong>&nbsp;<\/p>\\n<p>Gem&auml;&szlig; deutschem Recht werden f&uuml;r diese Stelle nur Bewerber ber&uuml;cksichtigt, die &uuml;ber eine g&uuml;ltige Arbeitserlaubnis in Deutschland verf&uuml;gen.&nbsp;<\/p>\\n<\/div>\\n<p>#EMEACNX<br \/>#AGENTCNX<\/p>\",\"ats_external_id\":\"DE-66\",\"location\":\"M\u00fcnster, Nordrhein-Westfalen\",\"job_type\":\"part_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-07-07T09:43:29.407+02:00\",\"created_at\":\"2025-11-07T17:35:48.232+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-dach1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82Ng?\",\"apply_url\":\"https:\/\/concentrix-dach1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82Ng\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":\"telecommunications\",\"contract_type\":\"permanent\",\"locale\":\"de\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-dach1\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":\"1\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"570\",\"campaign_id\":\"56\",\"campaign_title\":\"GTM Prishtine \/ HundM \/ Deutsch\",\"campaign_type\":\"job_application\",\"job_title\":\"Konsulent i Sh\u00ebrbimeve n\u00eb Gjuh\u00eb Gjermane n\u00eb Prishtin\u00eb\",\"street\":\"\",\"address\":\"\",\"city\":null,\"state\":null,\"postal_code\":null,\"region\":null,\"country\":\"Kosovo\",\"short_description\":\"Starte deine Karriere \u2013 werde noch heute Teil von Concentrix!\",\"long_description\":\"<p><strong>Die Position des Advisors II, Kundendienst, steht je nach Kundenanforderungen mit den Kunden &uuml;ber eingehende Anrufe, ausgehende Anrufe oder &uuml;ber das Internet in Verbindung. Diese Position bietet Kundendienstunterst&uuml;tzung und l&ouml;st nicht-routinem&auml;&szlig;ige Probleme in Bezug auf die Produkte oder Dienstleistungen des Kunden.<\/strong><\/p>\\n<p><strong>Rr. Ukshin Hoti nr. 120 Lagjja Pejton - Prishtin&euml;<\/strong><\/p>\\n<p><strong>Aufgabenbereich<\/strong><\/p>\\n<ul>\\n<li>Sicherstellung, dass die erbrachten Callcenter-Dienstleistungen den vertraglich vereinbarten Leistungskennzahlen (KPIs) entsprechen.<\/li>\\n<li>Kl&auml;rung der Kundenanforderungen, gezieltes Hinterfragen des Verst&auml;ndnisses und Nutzung von Entscheidungshilfsmitteln und Ressourcen, um nicht-standardisierte oder unstrukturierte Kundenanliegen zu l&ouml;sen, die eine tiefere Kl&auml;rung oder konzeptionelles Denken erfordern.<\/li>\\n<li>Aktives Zuh&ouml;ren der Kundenbed&uuml;rfnisse und -anliegen, Empathie zeigen und gleichzeitig die Gelegenheit nutzen, eine positive Beziehung zum Kunden aufzubauen.<\/li>\\n<li>H&ouml;fliche, freundliche und professionelle Begr&uuml;&szlig;ung der Kunden gem&auml;&szlig; den Callcenter-Verfahren und -Richtlinien.<\/li>\\n<li>Kontinuierliche Pflege eines umfassenden Wissens &uuml;ber die Produkte und\/oder Dienstleistungen des Kunden, um den bestm&ouml;glichen Service zu bieten.<\/li>\\n<li>Sicherstellung einer vollst&auml;ndigen und pr&auml;zisen Dokumentation aller Interaktionen, einschlie&szlig;lich der ordnungsgem&auml;&szlig;en Erfassung von Kontoinformationen in den Systemen.<\/li>\\n<li>Teilnahme an Initiativen zur Verbesserung der Kundenzufriedenheit und Optimierung der Callcenter-Leistung.<\/li>\\n<li>Aktives Angebot zus&auml;tzlicher Produkte und\/oder Dienstleistungen, um den Bed&uuml;rfnissen des Kunden gerecht zu werden und den Umsatz zu steigern.<\/li>\\n<li>Nachverfolgung, Dokumentation und Abruf von Informationen in der Anrufverfolgungsdatenbank des Callcenters.<\/li>\\n<\/ul>\\n<p><strong>Dein Profil<\/strong><\/p>\\n<ul>\\n<li>Abgeschlossene Schulbildung und vorzugsweise mindestens sechs Monate Erfahrung im Callcenter oder Kundenservice.<\/li>\\n<li>H&ouml;flichkeit und eine ausgepr&auml;gte Kundenorientierung, insbesondere in einem Callcenter-Umfeld.<\/li>\\n<li>Gute Kenntnisse im Umgang mit Computersystemen, Callcenter-Software und MS Office.<\/li>\\n<\/ul>\\n<div>\\n<div>\\n<div>\\n<div>\\n<div>\\n<div>\\n<div>\\n<div>\\n<div>\\n<div>\\n<div>\\n<div>\\n<div>\\n<div>\\n<p><strong>Was wir bieten<\/strong><\/p>\\n<ul>\\n<li>Wettbewerbsf&auml;hige Verg&uuml;tung mit zus&auml;tzlichen Benefits, abh&auml;ngig von der Rolle<\/li>\\n<li>Moderne B&uuml;ros und eine Umgebung, in der Karrieren und neue Freundschaften aufgebaut werden<\/li>\\n<li>Schulungen und Programme zur beruflichen Weiterentwicklung<\/li>\\n<li>Verschiedene Boni<\/li>\\n<li>Empfehlungsbonus f&uuml;r jede Empfehlung einer Person, die sich Concentrix anschlie&szlig;t<\/li>\\n<li>M&ouml;glichkeit, je nach Rolle, Projekt oder Abteilung von zu Hause aus zu arbeiten<\/li>\\n<\/ul>\\n<\/div>\\n<\/div>\\n<\/div>\\n<\/div>\\n<\/div>\\n<\/div>\\n<\/div>\\n<\/div>\\n<\/div>\\n<\/div>\\n<\/div>\\n<\/div>\\n<\/div>\\n<\/div>\",\"ats_external_id\":\"836017835\",\"location\":\"\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-11T00:59:14.310+01:00\",\"created_at\":\"2025-11-07T15:24:52.304+00:00\",\"latitude\":\"42.6026359\",\"longitude\":\"20.902977\",\"landing_page_url\":\"https:\/\/concentrix-dach2.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81Ng?\",\"apply_url\":\"https:\/\/concentrix-dach2.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81Ng\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"de\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-dach2\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"2\",\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"1\",\"auto_call\":\"0\",\"on_erp_listing\":\"0\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"571\",\"campaign_id\":\"54\",\"campaign_title\":\"GTM Mitrovice \/ Drillisch \/ Deutsch\",\"campaign_type\":\"job_application\",\"job_title\":\"Konsulent i Sh\u00ebrbimeve n\u00eb Gjuh\u00eb Gjermane n\u00eb Mitrovic\u00eb\",\"street\":\"\",\"address\":\"\",\"city\":null,\"state\":null,\"postal_code\":null,\"region\":null,\"country\":\"Kosovo\",\"short_description\":\"Concentrix w\u00e4chst - und das am liebsten mit Dir!\",\"long_description\":\"<p><strong>Die Position des Advisors II, Kundendienst, steht je nach Kundenanforderungen mit den Kunden &uuml;ber eingehende Anrufe, ausgehende Anrufe oder &uuml;ber das Internet in Verbindung. Diese Position bietet Kundendienstunterst&uuml;tzung und l&ouml;st nicht-routinem&auml;&szlig;ige Probleme in Bezug auf die Produkte oder Dienstleistungen des Kunden.<\/strong><\/p>\\n<p><strong>Rr. Ahmet Krasniqi nr.1 - Mitrovic&euml;<\/strong><\/p>\\n<p><strong>Aufgabenbereich<\/strong><\/p>\\n<ul>\\n<li>Sicherstellung, dass die erbrachten&nbsp;Callcenter-Dienstleistungen&nbsp;den vertraglich vereinbarten Leistungskennzahlen (KPIs) entsprechen.<\/li>\\n<li>Kl&auml;rung der Kundenanforderungen, gezieltes Hinterfragen des Verst&auml;ndnisses und Nutzung von&nbsp;Entscheidungshilfsmitteln&nbsp;und Ressourcen, um&nbsp;nicht-standardisierte&nbsp;oder unstrukturierte Kundenanliegen zu l&ouml;sen, die eine tiefere Kl&auml;rung oder konzeptionelles Denken erfordern.<\/li>\\n<li>Aktives Zuh&ouml;ren der Kundenbed&uuml;rfnisse und -anliegen, Empathie zeigen und gleichzeitig die Gelegenheit nutzen, eine positive Beziehung zum Kunden aufzubauen.<\/li>\\n<li>H&ouml;fliche, freundliche und professionelle Begr&uuml;&szlig;ung der Kunden gem&auml;&szlig; den Callcenter-Verfahren und -Richtlinien.<\/li>\\n<li>Kontinuierliche Pflege eines umfassenden Wissens &uuml;ber die Produkte und\/oder Dienstleistungen des Kunden, um den bestm&ouml;glichen Service zu bieten.<\/li>\\n<li>Sicherstellung einer vollst&auml;ndigen und pr&auml;zisen Dokumentation aller Interaktionen, einschlie&szlig;lich der ordnungsgem&auml;&szlig;en Erfassung von Kontoinformationen in den Systemen.<\/li>\\n<li>Teilnahme an Initiativen zur Verbesserung der Kundenzufriedenheit und Optimierung der Callcenter-Leistung.<\/li>\\n<li>Aktives Angebot zus&auml;tzlicher Produkte und\/oder Dienstleistungen, um den Bed&uuml;rfnissen des Kunden gerecht zu werden und den Umsatz zu steigern.<\/li>\\n<li>Nachverfolgung, Dokumentation und Abruf von Informationen in der&nbsp;Anrufverfolgungsdatenbank&nbsp;des Callcenters.<\/li>\\n<\/ul>\\n<p><strong>Dein Profil<\/strong><\/p>\\n<ul>\\n<li>Abgeschlossene Schulbildung und vorzugsweise mindestens sechs Monate Erfahrung im Callcenter oder Kundenservice.<\/li>\\n<li>H&ouml;flichkeit und eine ausgepr&auml;gte Kundenorientierung, insbesondere in einem Callcenter-Umfeld.<\/li>\\n<li>Gute Kenntnisse im Umgang mit Computersystemen, Callcenter-Software und MS Office.<\/li>\\n<\/ul>\\n<div>\\n<div>\\n<div>\\n<div>\\n<div>\\n<div>\\n<div>\\n<div>\\n<div>\\n<div>\\n<div>\\n<div>\\n<div>\\n<div>\\n<p><strong>Was wir bieten<\/strong><\/p>\\n<ul>\\n<li>Wettbewerbsf&auml;hige Verg&uuml;tung mit zus&auml;tzlichen Benefits, abh&auml;ngig von der Rolle<\/li>\\n<li>Moderne B&uuml;ros und eine Umgebung, in der Karrieren und neue Freundschaften aufgebaut werden<\/li>\\n<li>Schulungen und Programme zur beruflichen Weiterentwicklung<\/li>\\n<li>Verschiedene Boni<\/li>\\n<li>Empfehlungsbonus f&uuml;r jede Empfehlung einer Person, die sich Concentrix anschlie&szlig;t<\/li>\\n<li>M&ouml;glichkeit, je nach Rolle, Projekt oder Abteilung von zu Hause aus zu arbeiten.<\/li>\\n<\/ul>\\n<\/div>\\n<\/div>\\n<\/div>\\n<\/div>\\n<\/div>\\n<\/div>\\n<\/div>\\n<\/div>\\n<\/div>\\n<\/div>\\n<\/div>\\n<\/div>\\n<\/div>\\n<\/div>\",\"ats_external_id\":\"2985540115\",\"location\":\"\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-08T13:53:53.693+01:00\",\"created_at\":\"2025-11-07T15:20:00.483+00:00\",\"latitude\":\"42.6026359\",\"longitude\":\"20.902977\",\"landing_page_url\":\"https:\/\/concentrix-dach2.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81NA?\",\"apply_url\":\"https:\/\/concentrix-dach2.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81NA\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"de\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-dach2\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"2\",\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"1\",\"auto_call\":\"0\",\"on_erp_listing\":\"0\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"572\",\"campaign_id\":\"47\",\"campaign_title\":\"GTM Sarajevo\/1u1\/German\",\"campaign_type\":\"job_application\",\"job_title\":\"Kundenbetreuer in einem f\u00fchrenden Telekommunikationsunternehmen\",\"street\":\"BIH Sarajevo - Bulevar Me\u0161e Selimovi\u0107a 17a\",\"address\":\"BIH Sarajevo - Bulevar Me\u0161e Selimovi\u0107a 17a\",\"city\":\"Sarajevo\",\"state\":\"Sarajevo Canton\",\"postal_code\":\"71000\",\"region\":\"Federation of Bosnia and Herzegovina\",\"country\":\"Bosnia and Herzegovina\",\"short_description\":\"Join Concentrix Today!\",\"long_description\":\"<h2>Concentrix w&auml;chst &ndash; und am liebsten mit Dir!<br \/><br \/>Werde Kundenberater in einem f&uuml;hrenden Telekommunikationsunternehmen!<br \/><br \/><strong>Aufgabenbereich:<\/strong><\/h2>\\n<ul>\\n<li>Entgegennahme und Bearbeitung von Kundenanrufen<\/li>\\n<li>Unterst&uuml;tzung des Kunden bei technischen Anliegen<\/li>\\n<li>Du arbeitest im First &ndash; Level Support und bist Ansprechpartner f&uuml;r technische Fragen<\/li>\\n<li>Aufnahme von St&ouml;rungen und zielgerichtetes Einleiten der richtigen Ma&szlig;nahmen<\/li>\\n<li>Inbound Sales und Ansprachen<\/li>\\n<li>Sicherstellung der Kundenzufriedenheit und Bindung<\/li>\\n<li>Arbeiten aus dem B&uuml;ro in Sarajevo<\/li>\\n<li>&nbsp;<\/li>\\n<\/ul>\\n<p><strong>Dein Profil:<\/strong><\/p>\\n<ul>\\n<li>Erfahrungen im Bereich Kundensupport ist von Vorteil &ndash; auch ein Quereinstieg ist m&ouml;glich<\/li>\\n<li>Sehr gute Deutschkenntnisse in Wort und Schrift&nbsp;C1<\/li>\\n<li>Sehr gute Kommunikationsf&auml;higkeit sowie Freude am Telefonieren<\/li>\\n<li>Sicherer Umgang mit PC-Anwendungen<\/li>\\n<li>Hohe Probleml&ouml;sungskompetenz<\/li>\\n<li>Vertriebliche \\\"Charaktereigenschaften\\\" erforderlich<\/li>\\n<li>Hohe Eigenmotivation und Lernbereitschaft<br \/>&nbsp;<\/li>\\n<\/ul>\\n<p><strong>Was wir bieten<\/strong><\/p>\\n<ul>\\n<li>Moderne Arbeitsplatzausstattung<\/li>\\n<li>Sichergestelltes Training f&uuml;r das selbstst&auml;ndige Arbeiten &bull; Aufstiegsm&ouml;glichkeiten &ndash; Karrierechancen &bull; Festgehalt 2000 BAM netto (inkl.Essensgeld, Fahrgeld und Projekt-Zuschlag)<\/li>\\n<li>Performancebonus 200 BAM netto<\/li>\\n<li>Salesbonus<\/li>\\n<li>Unbefristete Vertr&auml;ge<\/li>\\n<li>Flache Hierarchien<\/li>\\n<li>Gegenseitige Anerkennung und Wertsch&auml;tzung in einer guten Arbeitsatmosph&auml;re<\/li>\\n<li>Teamgeist<\/li>\\n<li>Anteilige Kosten&uuml;bernahme der Kindergartenbeitr&auml;ge<\/li>\\n<li>Gratis Kaffee und Obst Haben wir Dein Interesse geweckt<\/li>\\n<\/ul>\\n<p>Location:<\/p>\\n<p>BIH Sarajevo - Bulevar Me&scaron;e Selimovi\u0107a 17a<\/p>\\n<p>Language Requirements:<\/p>\\n<p>German (Required)<\/p>\\n<p>Time Type:<\/p>\\n<p>Full time<\/p>\",\"ats_external_id\":\"BA-47\",\"location\":\"Sarajevo, Federation of Bosnia and Herzegovina\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-09T15:40:25.609+01:00\",\"created_at\":\"2025-11-07T14:55:07.558+00:00\",\"latitude\":\"43.8562586\",\"longitude\":\"18.4130763\",\"landing_page_url\":\"https:\/\/concentrix-dach2.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80Nw?\",\"apply_url\":\"https:\/\/concentrix-dach2.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80Nw\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"permanent\",\"locale\":\"de\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-dach2\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"4\",\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"2\",\"auto_call\":\"0\",\"on_erp_listing\":\"0\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"573\",\"campaign_id\":\"42\",\"campaign_title\":\"GTM Peje \/ Swisscom \/ Deutsch\",\"campaign_type\":\"job_application\",\"job_title\":\"Konsulent i Sh\u00ebrbimeve n\u00eb Gjuh\u00eb Gjermane n\u00eb Pej\u00eb\",\"street\":\"XKX Peja\u00a0 - Rr. Hasan Prishtina nr. 10\",\"address\":\"XKX Peja\u00a0 - Rr. Hasan Prishtina nr. 10\",\"city\":\"Peja\u00a0\",\"state\":null,\"postal_code\":\"30000\u00a0\",\"region\":null,\"country\":\"Kosovo\",\"short_description\":\"Starte deine Karriere \u2013 werde noch heute Teil von Concentrix!\",\"long_description\":\"<p><strong>Die Position des Advisors II, Kundendienst, steht je nach Kundenanforderungen mit den Kunden &uuml;ber eingehende Anrufe, ausgehende Anrufe oder &uuml;ber das Internet in Verbindung. Diese Position bietet Kundendienstunterst&uuml;tzung und l&ouml;st nicht-routinem&auml;&szlig;ige Probleme in Bezug auf die Produkte oder Dienstleistungen des Kunden.<\/strong><\/p>\\n<p><strong>Rr. Hasan Prishtina nr. 10 - Pej&euml;<\/strong><\/p>\\n<p><strong>Aufgabenbereich<\/strong><\/p>\\n<ul>\\n<li>Sicherstellung, dass die erbrachten Callcenter-Dienstleistungen den vertraglich vereinbarten Leistungskennzahlen (KPIs) entsprechen.<\/li>\\n<li>Kl&auml;rung der Kundenanforderungen, gezieltes Hinterfragen des Verst&auml;ndnisses und Nutzung von Entscheidungshilfsmitteln und Ressourcen, um nicht-standardisierte oder unstrukturierte Kundenanliegen zu l&ouml;sen, die eine tiefere Kl&auml;rung oder konzeptionelles Denken erfordern.<\/li>\\n<li>Aktives Zuh&ouml;ren der Kundenbed&uuml;rfnisse und -anliegen, Empathie zeigen und gleichzeitig die Gelegenheit nutzen, eine positive Beziehung zum Kunden aufzubauen.<\/li>\\n<li>H&ouml;fliche, freundliche und professionelle Begr&uuml;&szlig;ung der Kunden gem&auml;&szlig; den Callcenter-Verfahren und -Richtlinien.<\/li>\\n<li>Kontinuierliche Pflege eines umfassenden Wissens &uuml;ber die Produkte und\/oder Dienstleistungen des Kunden, um den bestm&ouml;glichen Service zu bieten.<\/li>\\n<li>Sicherstellung einer vollst&auml;ndigen und pr&auml;zisen Dokumentation aller Interaktionen, einschlie&szlig;lich der ordnungsgem&auml;&szlig;en Erfassung von Kontoinformationen in den Systemen.<\/li>\\n<li>Teilnahme an Initiativen zur Verbesserung der Kundenzufriedenheit und Optimierung der Callcenter-Leistung.<\/li>\\n<li>Aktives Angebot zus&auml;tzlicher Produkte und\/oder Dienstleistungen, um den Bed&uuml;rfnissen des Kunden gerecht zu werden und den Umsatz zu steigern.<\/li>\\n<li>Nachverfolgung, Dokumentation und Abruf von Informationen in der Anrufverfolgungsdatenbank des Callcenters.<\/li>\\n<\/ul>\\n<p><strong>Dein Profil<\/strong><\/p>\\n<ul>\\n<li>Abgeschlossene Schulbildung und vorzugsweise mindestens sechs Monate Erfahrung im Callcenter oder Kundenservice.<\/li>\\n<li>H&ouml;flichkeit und eine ausgepr&auml;gte Kundenorientierung, insbesondere in einem Callcenter-Umfeld.<\/li>\\n<li>Gute Kenntnisse im Umgang mit Computersystemen, Callcenter-Software und MS Office.<\/li>\\n<\/ul>\\n<div>\\n<div>\\n<div>\\n<div>\\n<div>\\n<div>\\n<div>\\n<div>\\n<div>\\n<div>\\n<div>\\n<div>\\n<div>\\n<div>\\n<p><strong>Was wir bieten<\/strong><\/p>\\n<ul>\\n<li>Wettbewerbsf&auml;hige Verg&uuml;tung mit zus&auml;tzlichen Benefits, abh&auml;ngig von der Rolle<\/li>\\n<li>Moderne B&uuml;ros und eine Umgebung, in der Karrieren und neue Freundschaften aufgebaut werden<\/li>\\n<li>Schulungen und Programme zur beruflichen Weiterentwicklung<\/li>\\n<li>Verschiedene Boni<\/li>\\n<li>Empfehlungsbonus f&uuml;r jede Empfehlung einer Person, die sich Concentrix anschlie&szlig;t<\/li>\\n<li>M&ouml;glichkeit, je nach Rolle, Projekt oder Abteilung von zu Hause aus zu arbeiten.<\/li>\\n<\/ul>\\n<\/div>\\n<\/div>\\n<\/div>\\n<\/div>\\n<\/div>\\n<\/div>\\n<\/div>\\n<\/div>\\n<\/div>\\n<\/div>\\n<\/div>\\n<\/div>\\n<\/div>\\n<\/div>\",\"ats_external_id\":\"2242535558\",\"location\":\"Peja\u00a0\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-08T14:05:36.241+01:00\",\"created_at\":\"2025-11-07T14:41:34.501+00:00\",\"latitude\":\"42.6026359\",\"longitude\":\"20.902977\",\"landing_page_url\":\"https:\/\/concentrix-dach2.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80Mg?\",\"apply_url\":\"https:\/\/concentrix-dach2.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80Mg\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":\"telecommunications\",\"contract_type\":\"Permanent\",\"locale\":\"de\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-dach2\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"2\",\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"1\",\"auto_call\":\"0\",\"on_erp_listing\":\"0\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"574\",\"campaign_id\":\"40\",\"campaign_title\":\"GTM Gjilan \/ Telefonica \/ Deutsch\",\"campaign_type\":\"job_application\",\"job_title\":\"Konsulent i Sh\u00ebrbimeve n\u00eb Gjuh\u00eb Gjermane n\u00eb Gjilan\",\"street\":\"\",\"address\":\"\",\"city\":null,\"state\":null,\"postal_code\":null,\"region\":null,\"country\":\"Kosovo\",\"short_description\":\"Starte deine Karriere \u2013 werde noch heute Teil von Concentrix!\",\"long_description\":\"<p><strong>Die Position des Advisors II, Kundendienst, steht je nach Kundenanforderungen mit den Kunden &uuml;ber eingehende Anrufe, ausgehende Anrufe oder &uuml;ber das Internet in Verbindung. Diese Position bietet Kundendienstunterst&uuml;tzung und l&ouml;st nicht-routinem&auml;&szlig;ige Probleme in Bezug auf die Produkte oder Dienstleistungen des Kunden.&nbsp;<\/strong><\/p>\\n<p><strong>Standort: Gjilan - Rr. Zija Shemsiu nr. 60<\/strong><\/p>\\n<p><strong>Aufgabenbereich<\/strong><\/p>\\n<ul>\\n<li>Sicherstellung, dass die erbrachten&nbsp;Callcenter-Dienstleistungen&nbsp;den vertraglich vereinbarten Leistungskennzahlen (KPIs) entsprechen.<\/li>\\n<li>Kl&auml;rung der Kundenanforderungen, gezieltes Hinterfragen des Verst&auml;ndnisses und Nutzung von&nbsp;Entscheidungshilfsmitteln&nbsp;und Ressourcen, um&nbsp;nicht-standardisierte&nbsp;oder unstrukturierte Kundenanliegen zu l&ouml;sen, die eine tiefere Kl&auml;rung oder konzeptionelles Denken erfordern.<\/li>\\n<li>Aktives Zuh&ouml;ren der Kundenbed&uuml;rfnisse und -anliegen, Empathie zeigen und gleichzeitig die Gelegenheit nutzen, eine positive Beziehung zum Kunden aufzubauen.<\/li>\\n<li>H&ouml;fliche, freundliche und professionelle Begr&uuml;&szlig;ung der Kunden gem&auml;&szlig; den Callcenter-Verfahren und -Richtlinien.<\/li>\\n<li>Kontinuierliche Pflege eines umfassenden Wissens &uuml;ber die Produkte und\/oder Dienstleistungen des Kunden, um den bestm&ouml;glichen Service zu bieten.<\/li>\\n<li>Sicherstellung einer vollst&auml;ndigen und pr&auml;zisen Dokumentation aller Interaktionen, einschlie&szlig;lich der ordnungsgem&auml;&szlig;en Erfassung von Kontoinformationen in den Systemen.<\/li>\\n<li>Teilnahme an Initiativen zur Verbesserung der Kundenzufriedenheit und Optimierung der Callcenter-Leistung.<\/li>\\n<li>Aktives Angebot zus&auml;tzlicher Produkte und\/oder Dienstleistungen, um den Bed&uuml;rfnissen des Kunden gerecht zu werden und den Umsatz zu steigern.<\/li>\\n<li>Nachverfolgung, Dokumentation und Abruf von Informationen in der&nbsp;Anrufverfolgungsdatenbank&nbsp;des Callcenters.<\/li>\\n<\/ul>\\n<p><strong>Dein Profil<\/strong><\/p>\\n<ul>\\n<li>Abgeschlossene Schulbildung und vorzugsweise mindestens sechs Monate Erfahrung im Callcenter oder Kundenservice.<\/li>\\n<li>H&ouml;flichkeit und eine ausgepr&auml;gte Kundenorientierung, insbesondere in einem Callcenter-Umfeld.<\/li>\\n<li>Gute Kenntnisse im Umgang mit Computersystemen, Callcenter-Software und MS Office.<\/li>\\n<\/ul>\\n<div>\\n<div>\\n<div>\\n<div>\\n<div>\\n<div>\\n<div>\\n<div>\\n<div>\\n<div>\\n<div>\\n<div>\\n<div>\\n<div>\\n<p><strong>Was wir bieten<\/strong><\/p>\\n<ul>\\n<li>Wettbewerbsf&auml;hige Verg&uuml;tung mit zus&auml;tzlichen Benefits, abh&auml;ngig von der Rolle<\/li>\\n<li>Moderne B&uuml;ros und eine Umgebung, in der Karrieren und neue Freundschaften aufgebaut werden<\/li>\\n<li>Schulungen und Programme zur beruflichen Weiterentwicklung<\/li>\\n<li>Verschiedene Boni<\/li>\\n<li>Empfehlungsbonus f&uuml;r jede Empfehlung einer Person, die sich Concentrix anschlie&szlig;t<\/li>\\n<li>M&ouml;glichkeit, je nach Rolle, Projekt oder Abteilung von zu Hause aus zu arbeiten.<\/li>\\n<\/ul>\\n<\/div>\\n<\/div>\\n<\/div>\\n<\/div>\\n<\/div>\\n<\/div>\\n<\/div>\\n<\/div>\\n<\/div>\\n<\/div>\\n<\/div>\\n<\/div>\\n<\/div>\\n<\/div>\",\"ats_external_id\":\"93144126\",\"location\":\"\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-08T14:02:14.762+01:00\",\"created_at\":\"2025-11-07T14:21:37.297+00:00\",\"latitude\":\"42.6026359\",\"longitude\":\"20.902977\",\"landing_page_url\":\"https:\/\/concentrix-dach2.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80MA?\",\"apply_url\":\"https:\/\/concentrix-dach2.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80MA\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"de\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-dach2\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"2\",\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"1\",\"auto_call\":\"0\",\"on_erp_listing\":\"0\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"575\",\"campaign_id\":\"39\",\"campaign_title\":\"GTM Ferizaj \/ IKEA \/ Deutsch\",\"campaign_type\":\"job_application\",\"job_title\":\"Konsulent i Sh\u00ebrbimeve n\u00eb Gjuh\u00eb Gjermane n\u00eb Ferizaj\",\"street\":\"\",\"address\":\"\",\"city\":null,\"state\":null,\"postal_code\":null,\"region\":null,\"country\":\"Kosovo\",\"short_description\":\"Starte deine Karriere - werde noch heute Teil von Concentrix!\",\"long_description\":\"<p><strong>Die Position des Advisors II, Kundendienst, steht je nach Kundenanforderungen mit den Kunden &uuml;ber eingehende Anrufe, ausgehende Anrufe oder &uuml;ber das Internet in Verbindung. Diese Position bietet Kundendienstunterst&uuml;tzung und l&ouml;st nicht-routinem&auml;&szlig;ige Probleme in Bezug auf die Produkte oder Dienstleistungen des Kunden.<\/strong><\/p>\\n<p><strong>Standort: Rr. Sadik Tafarshiku p.n., Ferizaj<\/strong><\/p>\\n<p><strong>Aufgabenbereich<\/strong><\/p>\\n<ul>\\n<li>Sicherstellung, dass die erbrachten Callcenter-Dienstleistungen den vertraglich vereinbarten Leistungskennzahlen (KPIs) entsprechen.<\/li>\\n<li>Kl&auml;rung der Kundenanforderungen, gezieltes Hinterfragen des Verst&auml;ndnisses und Nutzung von Entscheidungshilfsmitteln und Ressourcen, um nicht-standardisierte oder unstrukturierte Kundenanliegen zu l&ouml;sen, die eine tiefere Kl&auml;rung oder konzeptionelles Denken erfordern.<\/li>\\n<li>Aktives Zuh&ouml;ren der Kundenbed&uuml;rfnisse und -anliegen, Empathie zeigen und gleichzeitig die Gelegenheit nutzen, eine positive Beziehung zum Kunden aufzubauen.<\/li>\\n<li>H&ouml;fliche, freundliche und professionelle Begr&uuml;&szlig;ung der Kunden gem&auml;&szlig; den Callcenter-Verfahren und -Richtlinien.<\/li>\\n<li>Kontinuierliche Pflege eines umfassenden Wissens &uuml;ber die Produkte und\/oder Dienstleistungen des Kunden, um den bestm&ouml;glichen Service zu bieten.<\/li>\\n<li>Sicherstellung einer vollst&auml;ndigen und pr&auml;zisen Dokumentation aller Interaktionen, einschlie&szlig;lich der ordnungsgem&auml;&szlig;en Erfassung von Kontoinformationen in den Systemen.<\/li>\\n<li>Teilnahme an Initiativen zur Verbesserung der Kundenzufriedenheit und Optimierung der Callcenter-Leistung.<\/li>\\n<li>Aktives Angebot zus&auml;tzlicher Produkte und\/oder Dienstleistungen, um den Bed&uuml;rfnissen des Kunden gerecht zu werden und den Umsatz zu steigern.<\/li>\\n<li>Nachverfolgung, Dokumentation und Abruf von Informationen in der Anrufverfolgungsdatenbank des Callcenters.<\/li>\\n<\/ul>\\n<p><strong>Dein Profil<\/strong><\/p>\\n<ul>\\n<li>Abgeschlossene Schulbildung und vorzugsweise mindestens sechs Monate Erfahrung im Callcenter oder Kundenservice.<\/li>\\n<li>H&ouml;flichkeit und eine ausgepr&auml;gte Kundenorientierung, insbesondere in einem Callcenter-Umfeld.<\/li>\\n<li>Gute Kenntnisse im Umgang mit Computersystemen, Callcenter-Software und MS Office.<\/li>\\n<\/ul>\\n<div>\\n<div>\\n<div>\\n<div>\\n<div>\\n<div>\\n<div>\\n<div>\\n<div>\\n<div>\\n<div>\\n<div>\\n<div>\\n<div>\\n<p><strong>Was wir bieten<\/strong><\/p>\\n<ul>\\n<li>Wettbewerbsf&auml;hige Verg&uuml;tung mit zus&auml;tzlichen Benefits, abh&auml;ngig von der Rolle<\/li>\\n<li>Moderne B&uuml;ros und eine Umgebung, in der Karrieren und neue Freundschaften aufgebaut werden<\/li>\\n<li>Schulungen und Programme zur beruflichen Weiterentwicklung<\/li>\\n<li>Verschiedene Boni<\/li>\\n<li>Empfehlungsbonus f&uuml;r jede Empfehlung einer Person, die sich Concentrix anschlie&szlig;t<\/li>\\n<li>M&ouml;glichkeit, je nach Rolle, Projekt oder Abteilung von zu Hause aus zu arbeiten.<\/li>\\n<\/ul>\\n<\/div>\\n<\/div>\\n<\/div>\\n<\/div>\\n<\/div>\\n<\/div>\\n<\/div>\\n<\/div>\\n<\/div>\\n<\/div>\\n<\/div>\\n<\/div>\\n<\/div>\\n<\/div>\",\"ats_external_id\":\"4128229252\",\"location\":\"\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-21T00:59:16.845+01:00\",\"created_at\":\"2025-11-07T14:16:11.968+00:00\",\"latitude\":\"42.6026359\",\"longitude\":\"20.902977\",\"landing_page_url\":\"https:\/\/concentrix-dach2.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zOQ?\",\"apply_url\":\"https:\/\/concentrix-dach2.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zOQ\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"de\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-dach2\",\"internal_job_listing\":\"1\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"2\",\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"1\",\"auto_call\":\"0\",\"on_erp_listing\":\"0\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"576\",\"campaign_id\":\"38\",\"campaign_title\":\"GTM Sarajevo\/VDF\/German\",\"campaign_type\":\"job_application\",\"job_title\":\"Kundenbetreuer mit Inbound Sales - Deutsch\",\"street\":\"BIH Sarajevo - Bulevar Me\u0161e Selimovi\u0107a 17a\",\"address\":\"BIH Sarajevo - Bulevar Me\u0161e Selimovi\u0107a 17a\",\"city\":\"Sarajevo\",\"state\":\"Sarajevo Canton\",\"postal_code\":\"71000\",\"region\":\"Federation of Bosnia and Herzegovina\",\"country\":\"Bosnia and Herzegovina\",\"short_description\":\"Join Concentrix Today!\",\"long_description\":\"<h2>Concentrix w&auml;chst &ndash; 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Aufstiegsm&ouml;glichkeiten &ndash; Karrierechancen &bull; Festgehalt 1700 BAM netto (inkl. Essensgeld und Fahrgeld) + Projekt-Zuschlag 195 BAM netto<\/li>\\n<li>Performancebonus 200 BAM netto<\/li>\\n<li>Sales Bonus unbegrenzt<\/li>\\n<li>Unbefristete Vertr&auml;ge &bull; Flache Hierarchien<\/li>\\n<li>Gegenseitige Anerkennung und Wertsch&auml;tzung in einer guten Arbeitsatmosph&auml;re<\/li>\\n<li>Teamgeist<\/li>\\n<li>Anteilige Kosten&uuml;bernahme der Kindergartenbeitr&auml;ge<\/li>\\n<li>Gratis Kaffee und Obst Haben wir Dein Interesse geweckt<\/li>\\n<\/ul>\",\"ats_external_id\":\"R1623675\",\"location\":\"Sarajevo, Federation of Bosnia and Herzegovina\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-19T00:59:14.913+01:00\",\"created_at\":\"2025-11-07T14:14:28.954+00:00\",\"latitude\":\"43.8562586\",\"longitude\":\"18.4130763\",\"landing_page_url\":\"https:\/\/concentrix-dach2.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zOA?\",\"apply_url\":\"https:\/\/concentrix-dach2.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zOA\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"de\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-dach2\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"4\",\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"1\",\"delay_between_two_applications\":\"2\",\"auto_call\":\"0\",\"on_erp_listing\":\"0\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"577\",\"campaign_id\":\"37\",\"campaign_title\":\"Skopje\/1u1\/German\",\"campaign_type\":\"job_application\",\"job_title\":\"Kundenberater:in in Skopje - Telekommunikationsanbieter \",\"street\":\"MKD Skopje - City Center, str. 11 Oktomvri\",\"address\":\"MKD Skopje - City Center, str. 11 Oktomvri\",\"city\":\"Skopje\",\"state\":\"Greater Skopje\",\"postal_code\":\"1000\",\"region\":null,\"country\":\"North Macedonia\",\"short_description\":\"M\u00f6chtest Du f\u00fcr weltbekannte Marken arbeiten und t\u00e4glich mit Nutzern aus der ganzen Welt kommunizieren? Dann ist unser Unternehmen Deine n\u00e4chste Karrierestation. Gemeinsam mit unserem Team bieten wir nicht nur M\u00f6glichkeiten zur beruflichen Weiterentwicklung, sondern auch jede Menge Spa\u00df und Teambuilding-Aktivit\u00e4ten.\",\"long_description\":\"<h2>&nbsp;<\/h2>\\n<h2>&nbsp;<\/h2>\\n<h2><strong>Dein Profil<\/strong><\/h2>\\n<ul>\\n<li>Du sprichst aktiv Deutsch (in Wort und Schrift)<\/li>\\n<li>Du verf&uuml;gst &uuml;ber ausgezeichnete Kommunikationsf&auml;higkeiten<\/li>\\n<li>Du hast Spa&szlig; an Teamarbeit<\/li>\\n<li>Gute PC-Kenntnisse<\/li>\\n<\/ul>\\n<h2>&nbsp;<\/h2>\\n<h2>&nbsp;<\/h2>\\n<h2><strong>Deine Aufgaben<\/strong><\/h2>\\n<ul>\\n<li>Erster Ansprechpartner f&uuml;r Kundenprobleme<\/li>\\n<li>Ordnungsgem&auml;&szlig;es Eskalieren von Anfragen zur n&auml;chsten Support-Ebene<\/li>\\n<li>Verfolgen und Weiterleiten von Problemen an die richtigen Stellen<\/li>\\n<li>Aktualisieren von Kundendaten<\/li>\\n<li>Den Kunden durch den Probleml&ouml;sungsvorgang f&uuml;hren<\/li>\\n<li>Nachverfolgung beim Kunden, Feedback geben und Probleme bis zur L&ouml;sung begleiten<\/li>\\n<li>Anwenden von exzellenten Kundenservicef&auml;higkeiten und &Uuml;bertreffen von Kundenerwartungen<\/li>\\n<li>Sicherstellen der ordnungsgem&auml;&szlig;en Aufzeichnung, der Dokumentation und des Abschlusses<\/li>\\n<li>Bewahren und Ausbauen von Wissen zu Vorgehensweisen, Produkten und Dienstleistungen im Bereich Mobilfunk.<\/li>\\n<\/ul>\\n<h2>&nbsp;<\/h2>\\n<h2>&nbsp;<\/h2>\\n<h2><strong>Das bieten wir an<\/strong><\/h2>\\n<ul>\\n<li>Nettogehalt von&nbsp;<strong>52.445 MKD<\/strong><\/li>\\n<li>Unbefristete Arbeitsvertr&auml;ge<\/li>\\n<li>Urlaubsgeld in H&ouml;he von&nbsp;<strong>18.000 MKD<\/strong><\/li>\\n<li>Monatlicher Bonus<\/li>\\n<li>Empfehlungsbonus von&nbsp;<strong>5<\/strong><strong>00 &euro;<\/strong><\/li>\\n<li>Private Krankenversicherung<\/li>\\n<li>Sportmaster, f&uuml;r verschiedene Sport- und Freizeitaktivit&auml;ten<\/li>\\n<li>Teambuilding-Aktivit&auml;ten und weiter Entwicklungsprogramme<\/li>\\n<li>Regelm&auml;&szlig;ige interne Feiern und Veranstaltungen<\/li>\\n<li>M&ouml;glichkeiten f&uuml;r flexible Arbeitszeiten<\/li>\\n<li>M&ouml;glichkeiten f&uuml;r Studierende und Teilzeitarbeit<\/li>\\n<li>Hochmoderne B&uuml;ros<\/li>\\n<li>Kostenloser Kaffee<\/li>\\n<li>Frisches Obst<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Haben wir Deine Aufmerksamkeit erweckt? Willst Du der beste Game-Changer sein?<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Bewirb Dich jetzt!<\/strong><\/p>\\n<h2>&nbsp;<\/h2>\\n<h2>&nbsp;<\/h2>\",\"ats_external_id\":\"MK-37\",\"location\":\"Skopje, Greater Skopje\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-21T00:59:16.828+01:00\",\"created_at\":\"2025-11-07T14:05:30.108+00:00\",\"latitude\":\"41.9981294\",\"longitude\":\"21.4254355\",\"landing_page_url\":\"https:\/\/concentrix-dach2.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zNw?\",\"apply_url\":\"https:\/\/concentrix-dach2.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zNw\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-dach2\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"3\",\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"3\",\"auto_call\":\"0\",\"on_erp_listing\":\"0\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"578\",\"campaign_id\":\"31\",\"campaign_title\":\"GTM Belgrade\/VDF\/German\",\"campaign_type\":\"job_application\",\"job_title\":\"Kundenberater mit Inbound Sales - Deutschsprachig\",\"street\":\"\",\"address\":\"\",\"city\":\"Belgrade\",\"state\":\"City of Belgrade\",\"postal_code\":null,\"region\":null,\"country\":\"Serbia\",\"short_description\":\"Werde Kundenberater in einem f\u00fchrenden Telekommunikationsunternehmen!\",\"long_description\":\"<p>&nbsp;<\/p>\\n<p><strong>Aufgabenbereich:<\/strong><\/p>\\n<ul>\\n<li>Entgegennahme und Bearbeitung von Kundenanrufen<\/li>\\n<li>Unterst&uuml;tzung des Kunden bei technischen Anliegen<\/li>\\n<li>Du arbeitest im First &ndash; Level Support und bist Ansprechpartner f&uuml;r technische Fragen<\/li>\\n<li>Aufnahme von St&ouml;rungen und zielgerichtetes Einleiten der richtigen Ma&szlig;nahmen<\/li>\\n<li>Inbound Sales und Ansprachen<\/li>\\n<li>Sicherstellung der Kundenzufriedenheit und Bindung<\/li>\\n<\/ul>\\n<p><strong>Dein Profil:<\/strong><\/p>\\n<ul>\\n<li>Erfahrungen im Bereich Kundensupport ist von Vorteil &ndash; auch ein Quereinstieg ist m&ouml;glich<\/li>\\n<li>Sehr gute Deutschkenntnisse in Wort und Schrift&nbsp;<\/li>\\n<li>Sehr gute Kommunikationsf&auml;higkeit sowie Freude am Telefonieren&nbsp;<\/li>\\n<li>Sicherer Umgang mit PC-Anwendungen<\/li>\\n<li>Hohe Probleml&ouml;sungskompetenz<\/li>\\n<li>Vertriebliche \\\"Charaktereigenschaften\\\" erforderlich<\/li>\\n<li>Hohe Eigenmotivation und Lernbereitschaft&nbsp;<\/li>\\n<\/ul>\\n<p><strong>Was wir bieten<\/strong><\/p>\\n<ul>\\n<li>&Auml;u&szlig;erst Konkurrenzf&auml;higes Gehalt und stimulierendes Bonusprogramm (Performance + Sales)<\/li>\\n<li>Private Krankenversicherung<\/li>\\n<li>Moderne B&uuml;ror&auml;ume<\/li>\\n<li>Sehr ausf&uuml;hrliche und bezahlte Trainingsphase<\/li>\\n<li>Aufstiegsm&ouml;glichkeiten<\/li>\\n<li>Unbefristeter Arbeitsvertrag<\/li>\\n<li>Offene Kommunikation auf allen Ebenen<\/li>\\n<li>Gegenseitige Anerkennung und Wertsch&auml;tzung in einer guten Arbeitsatmosph&auml;re<\/li>\\n<li>Kaffee und Obst<\/li>\\n<\/ul>\",\"ats_external_id\":\"RS-31\",\"location\":\"Belgrade, City of Belgrade\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-20T13:29:13.951+01:00\",\"created_at\":\"2025-11-07T10:28:33.423+00:00\",\"latitude\":\"44.8125449\",\"longitude\":\"20.46123\",\"landing_page_url\":\"https:\/\/concentrix-dach2.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMQ?\",\"apply_url\":\"https:\/\/concentrix-dach2.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMQ\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":\"telecommunications\",\"contract_type\":\"permanent\",\"locale\":\"de\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-dach2\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"5\",\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"3\",\"auto_call\":\"0\",\"on_erp_listing\":\"0\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"1667\",\"campaign_id\":\"16\",\"campaign_title\":\"GTM \/ DE \/ DUS \/ VF IS Campus\",\"campaign_type\":\"job_application\",\"job_title\":\"4000\u20ac\/Monat* - Vertriebsmitarbeiter (m\/w\/d) f\u00fcr Gesch\u00e4ftskunden von Vodafone\",\"street\":\"Ferdinand-Braun-Platz 1\",\"address\":\"Ferdinand-Braun-Platz 1\",\"city\":\"D\u00fcsseldorf\",\"state\":\"Nordrhein-Westfalen\",\"postal_code\":\"40549\",\"region\":\"Nordrhein-Westfalen\",\"country\":\"Germany\",\"short_description\":\"Bewirb dich jetzt in D\u00fcsseldorf!\",\"long_description\":\"<h4><strong>Power your game-changing career<\/strong><\/h4>\\n<p data-pm-slice=\\\"1 1 []\\\"><strong>Du suchst einen Job, der zu dir und deinem Leben passt?<\/strong>&nbsp;Dann ist diese Stelle genau das Richtige f&uuml;r dich.<br \/><br \/>In dieser Position als&nbsp;<strong>Vertriebsmitarbeiter (m\/w\/d) f&uuml;r Gesch&auml;ftskunden von Vodafone<\/strong> bist du der erste Ansprechpartner bei unterschiedlichen Kundenanfragen, ob telefonisch, per E-Mail oder per Chat.<\/p>\\n<p data-pm-slice=\\\"1 1 []\\\"><strong>Und zwar mit folgenden Rahmenbedingungen:<\/strong><\/p>\\n<p>Start ab sofort | Vollzeit | Standort D&uuml;sseldorf - Hybrid-Modell m&ouml;glich | Servicezeiten: Montag - Freitag von 07:00 - 18:30 Uhr | Supportsprache: Deutsch | Inbound und Outbound | bis zu 4.000,00&euro; brutto\/Monat* | unbefristet<\/p>\\n<p><strong>Das l&auml;sst sich mit deinem Alltag vereinbaren?<\/strong>&nbsp;Perfekt! Dann sind wir jetzt dran &ndash; lies weiter und lass dich von uns &uuml;berzeugen, so wie wir unsere Mitarbeiter Tag f&uuml;r Tag von uns &uuml;berzeugen. Auszeichnungen wie z.B. &bdquo;Global Best Places to Work&ldquo; sind der Beweis daf&uuml;r.<br \/><br \/><\/p>\\n<h4><strong>Deine Aufgaben<\/strong><\/h4>\\n<p data-pm-slice=\\\"1 3 []\\\">Als&nbsp;<strong>Vertriebsmitarbeiter (m\/w\/d) <\/strong>in unserem Team wirst du:<\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Einen&nbsp;<strong>festen Kundenstamm<\/strong> von klein- und mittelst&auml;ndischen Unternehmen betreuen, den du nach und nach aktiv erweiterst.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Dich mit unterschiedlichen Anfragen und W&uuml;nschen deiner Gesch&auml;ftskunden im Bereich&nbsp;<strong>DSL- oder Mobilfunkanschluss<\/strong>&nbsp;auseinandersetzen und ihnen je nach Bedarf und Situation die passende L&ouml;sung anbieten.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Regelm&auml;&szlig;ig die<strong>&nbsp;Vertr&auml;ge deiner Kunden<\/strong>&nbsp;&uuml;berpr&uuml;fen und durch<strong>&nbsp;individuelle Produktberatung<\/strong>&nbsp;<strong>und -optimierung<\/strong>, nicht nur Bestellungen generieren, sondern echte Bed&uuml;rfnisse deiner Gesch&auml;ftskunden erf&uuml;llen.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Dich mit&nbsp;<strong>K&uuml;ndigungen bestehender Vertr&auml;ge auseinandersetzen<\/strong>&nbsp;und dem Kunden die richtige L&ouml;sung pr&auml;sentieren, um seinen Vertrag doch weiterzuf&uuml;hren.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Sobald der Kunde gl&uuml;cklich ist, die Kommunikation&nbsp;<strong>in der Kundendatenbank dokumentieren<\/strong>.<\/p>\\n<\/li>\\n<\/ul>\\n<h4><strong>Dein Profil<\/strong><\/h4>\\n<p data-pm-slice=\\\"1 3 []\\\">Concentrix passt perfekt zu dir, wenn du:<\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Spa&szlig; am Vertrieb<\/strong>\u202fhast und deine &Uuml;berzeugungskraft dabei h&ouml;flich mit einflie&szlig;en l&auml;sst.&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Dich mit Technik auskennst<\/strong>, um so dem Kunden technische Produkte vorzustellen und seine Probleme gekonnt zu l&ouml;sen.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Sehr gute Deutschkenntnisse<\/strong> in Wort und Schrift mitbringst.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Ein <strong>Kommunikationstalent mit Serviceorientierung<\/strong> bist, das Kunden sprachlich charmant und auf Augenh&ouml;he abholt.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Die <strong>Servicezeiten<\/strong> (Montag - Freitag von 07:00 - 18:30 Uhr im Gleitzeitarbeitsmodell) abdecken kannst.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Sicher<\/strong> im Umgang <strong>mit dem PC<\/strong> bist.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Bereit bist am<strong> Standort D&uuml;sseldorf <\/strong>zu arbeiten.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Bereit bist, dich kontinuierlich weiterzuentwickeln.<\/p>\\n<\/li>\\n<\/ul>\\n<p>Idealerweise hast du:<\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Bereits Erfahrung im Vertrieb<\/strong>, im Kundenservice oder im Telekommunikationswesen.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Eine abgeschlossene Ausbildung.<\/p>\\n<\/li>\\n<\/ul>\\n<p data-pm-slice=\\\"1 1 []\\\"><strong>Quereinsteiger und Wiedereinsteiger sind bei uns herzlich willkommen!<\/strong> Auch wenn du das Gef&uuml;hl hast, nicht alle Kriterien zu erf&uuml;llen, freuen wir uns auf deine Bewerbung. Wir werden unser Bestes tun, dir die richtige Stelle anzubieten &ndash; ganz gleich, ob es sich dabei um diese Stelle oder eine andere handelt.<\/p>\\n<h4><strong>Unsere Benefits<\/strong><\/h4>\\n<p data-pm-slice=\\\"1 3 []\\\">In dieser Position bieten wir dir Benefits, die deinen einzigartigen Lebensstil unterst&uuml;tzen:<\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Wir m&ouml;chten langfristig mit dir zusammenarbeiten, weshalb wir auf einen <strong>unbefristeten Arbeitsvertrag<\/strong> setzen.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Starte in\u202f<strong>Vollzeit<\/strong> bei uns durch. Die Wochenenden sind frei und geh&ouml;ren dir!<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Wir bieten dir ein&nbsp;<strong>hybrides Arbeitsmodell<\/strong>: Nach der Einarbeitung kannst du an&nbsp;2&nbsp;Tagen pro Woche mobil von zu Hause aus arbeiten.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Du bekommst ein monatliches <strong>Festgehalt<\/strong>, welches durch eine sehr attraktive Provision, aber auch eine Umsatzbeteiligung erg&auml;nzt wird. Es winken somit&nbsp;<strong>bis zu 4.000&euro; brutto\/Monat*<\/strong>.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Mit <strong>bis zu 30 Urlaubstagen<\/strong> sind sowohl kleine als auch gro&szlig;e Auszeiten m&ouml;glich.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Du startest mit einem <strong>intensivem Vollzeittraining<\/strong>, das von unseren Trainern durchgef&uuml;hrt wird.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Du brauchst keinerlei Vorerfahrung<\/strong>. Wir stellen dir von Anfang an einen Mentor zur Seite, der dich unterst&uuml;tzt.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Zus&auml;tzlich erh&auml;ltst du regelm&auml;&szlig;ige <strong>Coachings, Fresh-Ups und Aufbautrainings<\/strong>, die dir auch im privaten Bereich von Nutzen sind.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Deine zus&auml;tzliche finanzielle Absicherung durch eine <strong>betriebliche Altersvorsorge<\/strong> ist f&uuml;r uns selbstverst&auml;ndlich.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Erhalte eine <strong>attraktive Pr&auml;mie von 600&euro; <\/strong>f&uuml;r jeden neuen Mitarbeiter, den du erfolgreich wirbst.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Eine Vielzahl an <strong>Online-Shopping-Rabatten<\/strong>, speziell f&uuml;r Concentrix Mitarbeiter lassen dich kr&auml;ftig sparen.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Halte dich fit &ndash; nutze unsere Sportangebote mit einer von uns\u202f<strong>gef&ouml;rderten Mitgliedschaft in ausgew&auml;hlten Fitnessstudios<\/strong>.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Wir legen viel Wert auf interne <strong>Weiterbildungs- und Karrierem&ouml;glichkeiten<\/strong> und das sogar weltweit.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Deine <strong>fachliche und pers&ouml;nliche Entwicklung<\/strong> ist uns wichtig &ndash; erhalte &uuml;ber uns <strong>kostenlosen Zugang zu LinkedIn Learning.<\/strong>&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Es erwartet dich ein <strong>offenes und motiviertes Team<\/strong>, das darauf brennt, dich auf Du-und-Du bei Concentrix herzlich begr&uuml;&szlig;en zu d&uuml;rfen.<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<h4><strong>Du willst mit uns durchstarten?<\/strong><\/h4>\\n<p>Wenn das alles nach dem perfekten n&auml;chsten Schritt auf deinem Karriereweg klingt, dann m&ouml;chten wir dich kennenlernen.&nbsp;<strong>Bewirb dich noch heute<\/strong>&nbsp;&uuml;ber unser Online-Formular und finde heraus, warum Concentrix f&uuml;r mehr als 440.000 Menschen weltweit der Arbeitgeber ihrer Wahl ist.<\/p>\\n<p><strong>Du hast noch Fragen?<\/strong><\/p>\\n<p><span data-teams=\\\"true\\\">Unser virtueller Assistent \\\"Dot\\\" steht dir per WhatsApp unter der Nummer 01525 7294145 oder &uuml;ber den Facebook-Messenger rund um die Uhr zur Verf&uuml;gung und hilft dir gerne weiter.<\/span><\/p>\\n<p><br \/><strong>Dein zuk&uuml;nftiger Arbeitsort<\/strong><\/p>\\n<p data-pm-slice=\\\"1 1 []\\\">Ferdinand-Braun-Platz 1, 40549 D&uuml;sseldorf<\/p>\\n<p>Internes Stellenk&uuml;rzel:&nbsp;R1664241<\/p>\\n<div>\\n<h4><strong>Concentrix&nbsp;setzt sich f&uuml;r Chancengleichheit ein<\/strong>&nbsp;<\/h4>\\n<p><em>Wir sind stolz darauf, als ein Team und ein Unternehmen weltweit vereint zu sein. Wir verpflichten uns, allen Bewerbenden gleiche Einstellungschancen einzur&auml;umen und ein Arbeitsumfeld zu schaffen, das frei von Diskriminierung und Bel&auml;stigung ist. Alle unsere Einstellungspraktiken basieren auf den gesch&auml;ftlichen Erfordernissen, den Stellenanforderungen und den beruflichen Qualifikationen, ohne R&uuml;cksicht auf Herkunft, Alter, Geschlechtsidentit&auml;t, sexuelle Orientierung, Religion, Familienstand oder Elternstatus, nationale Herkunft, Behinderung oder eine andere durch die geltenden nationalen Gesetze gesch&uuml;tzte Klassifizierung.<\/em>&nbsp;<br \/><em>Vielfalt und Chancengleichheit geh&ouml;ren zu den gelebten Grundwerten bei Concentrix. Deshalb sind Bewerbungen von Menschen mit Behinderung ausdr&uuml;cklich erw&uuml;nscht. Schwerbehinderte und Gleichgestellte werden bei gleicher Eignung bevorzugt eingestellt. Hierzu bieten wir individuelle Unterst&uuml;tzung an, um den f&uuml;r dich passenden Arbeitsplatz zu schaffen.<\/em>&nbsp;<\/p>\\n<h4><strong>Arbeitserlaubnis<\/strong>&nbsp;<\/h4>\\n<p>Gem&auml;&szlig; deutschem Recht werden f&uuml;r diese Stelle nur Bewerber ber&uuml;cksichtigt, die &uuml;ber eine g&uuml;ltige Arbeitserlaubnis in Deutschland verf&uuml;gen.&nbsp;<\/p>\\n<p data-pm-slice=\\\"1 1 []\\\"><em>*Die Angabe bezieht sich auf ein Bruttomonatseinkommen bei Aus&uuml;bung einer Vollzeitt&auml;tigkeit. Das Monatseinkommen setzt sich zusammen aus einem Basisstundenlohn sowie einer individuellen leistungsorientierten Verg&uuml;tung oder einer individuell erwirtschafteten Provision. Du m&ouml;chtest hierzu weitere Informationen, dann erfahre hierzu mehr in deinem pers&ouml;nlichen Bewerbungsgespr&auml;ch.<\/em>&nbsp;<\/p>\\n<\/div>\\n<p>#EMEACNX<br \/>#AGENTCNX<\/p>\",\"ats_external_id\":\"DE-16\",\"location\":\"D\u00fcsseldorf, Nordrhein-Westfalen\",\"job_type\":\"full_time\",\"salary\":\"4000\",\"salary_type\":\"monthly\",\"salary_currency\":\"EUR\",\"updated_at\":\"2026-10-11T01:59:14.153+02:00\",\"created_at\":\"2025-11-06T13:16:21.659+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-dach1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNg?\",\"apply_url\":\"https:\/\/concentrix-dach1.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNg\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":\"telecommunications\",\"contract_type\":\"permanent\",\"locale\":\"de\",\"remote_type\":\"wfh_flexible\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-dach1\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":\"1\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"300\",\"campaign_id\":\"177\",\"campaign_title\":\"Portuguese | Customer Service | Athens\",\"campaign_type\":\"job_application\",\"job_title\":\"Portuguese Speaking Customer Service Representative\",\"street\":null,\"address\":null,\"city\":\"Athens\",\"state\":null,\"postal_code\":null,\"region\":\"Attica\",\"country\":\"Greece\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p><strong>Job Description<\/strong><\/p>\\n<p>We are recruiting Customer Service Representatives for our clients, some of the top players on the global market in industries such as tech, finance, media, healthcare, travel, and more. Join our team of #GameChangers in <strong>Athens<\/strong> and bring out your communications skills<\/p>\\n<div>\\n<div><strong>Why join us<\/strong><\/div>\\n<\/div>\\n<div>\\n<div>Are you passionate about delivering a unique customer experience and have a natural drive to help people? Then join our fun-loving, multicultural team of #GameChangers at Concentrix Greece and use your communications skills in&nbsp;<strong>Portuguese<\/strong>.<\/div>\\n<div>&nbsp;<\/div>\\n<\/div>\\n<div>\\n<div>No two days will be the same as you&rsquo;ll provide valuable and memorable experiences to a wide range of customers for some of the world&rsquo;s best brands.<\/div>\\n<\/div>\\n<div>\\n<div>&nbsp;<\/div>\\n<div><strong>What you&rsquo;ll be doing:<\/strong><\/div>\\n<\/div>\\n<ul>\\n<li>\\n<div>Manage inbound calls, emails, or live chats<\/div>\\n<\/li>\\n<li>\\n<div>Identify and assess customers&rsquo; needs to achieve satisfaction<\/div>\\n<\/li>\\n<li>\\n<div>Build sustainable relationships of trust through open and interactive communication<\/div>\\n<\/li>\\n<li>\\n<div>Provide accurate, valid, and complete information by using the right methods\/tools<\/div>\\n<\/li>\\n<li>\\n<div>Meet personal\/customer service team targets and call-handling quotas<\/div>\\n<\/li>\\n<li>\\n<div>Keep records of customer interactions, process customer accounts, and file documents<\/div>\\n<\/li>\\n<li>\\n<div>Follow communication procedures, guidelines, and policies<\/div>\\n<\/li>\\n<\/ul>\\n<div>\\n<div><strong>Requirements:<\/strong><\/div>\\n<\/div>\\n<ul>\\n<li>\\n<div>Proven customer support experience or experience as a client service representative<\/div>\\n<\/li>\\n<li>\\n<div>Fluent in&nbsp;<strong>Portuguese<\/strong><\/div>\\n<\/li>\\n<li>Good Level of English<\/li>\\n<li>\\n<div>Strong focus on customer needs and understanding of how customers can behave<\/div>\\n<\/li>\\n<li>\\n<div>Strong communication, problem-solving and active listening skills<\/div>\\n<\/li>\\n<li>\\n<div>Strong written skills<\/div>\\n<\/li>\\n<li>\\n<div>Ability to multitask, prioritize, and thrive in a fast-paced and target-driven environment<\/div>\\n<\/li>\\n<li>\\n<div>Sense of ownership and pride in your performance and its impact on the company&rsquo;s success<\/div>\\n<\/li>\\n<\/ul>\\n<div>\\n<div><strong>What we offer:<\/strong><\/div>\\n<\/div>\\n<ul>\\n<li>\\n<div>Full Relocation Support (including flights, accommodation &amp; transportation)<\/div>\\n<\/li>\\n<li>\\n<div>Indefinite contract<\/div>\\n<\/li>\\n<li>\\n<div>Competitive remuneration package (14 Salaries\/year)<\/div>\\n<\/li>\\n<li>\\n<div>10% monthly performance bonus<\/div>\\n<\/li>\\n<li>\\n<div>Daily meal voucher in Up Hellas Mastercard<\/div>\\n<\/li>\\n<li>\\n<div>Private health insurance + Dental Care<\/div>\\n<\/li>\\n<li>\\n<div>Opportunities for international Career through the Concentrix International Mobility program<\/div>\\n<\/li>\\n<li>\\n<div>Employee events<\/div>\\n<\/li>\\n<li>\\n<div>Free gym, well-being activities, and a rooftop cinema with Acropolis views<\/div>\\n<\/li>\\n<li>\\n<div>Enjoy with your co-workers your lunch break at our new Restaurant<\/div>\\n<\/li>\\n<\/ul>\\n<p>You appreciate our values of recognition, integrity, unity, and commitment, and you are eager to create the \\\"wow\\\" too. More than your background, it is your motivation and your personality that will make you part of our fun-loving community.<\/p>\\n<p>Please note that non-EU residents must have a valid work permit in Greece to be considered for employment.<\/p>\\n<p><em><strong>Concentrix<\/strong><\/em>&nbsp;<em><strong>Greece is an equal-opportunity employer.<\/strong><\/em><\/p>\\n<p><em><strong>Concentrix considers diversity a fundamental resource and offers everyone accesses to employment opportunities, regardless of gender, age, religion, ethnicity, or any other classification protected by applicable national laws.<\/strong><\/em><\/p>\",\"ats_external_id\":\"GR-177\",\"location\":\"Athens, Attica\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-09-25T02:59:12.999+03:00\",\"created_at\":\"2025-11-05T16:29:35.813+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNzc?\",\"apply_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNzc\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-greece\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"1\",\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":\"1\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"418\",\"campaign_id\":\"348\",\"campaign_title\":\"Tripcom | Polish | Katowice\",\"campaign_type\":\"job_application\",\"job_title\":\"Travel Advisor with Polish\",\"street\":null,\"address\":null,\"city\":\"Katowice\",\"state\":\"Silesian Voivodeship\",\"postal_code\":\"40\",\"region\":\"\u015al\u0105skie\",\"country\":\"Poland\",\"short_description\":\"Apply with Concentrix\",\"long_description\":\"<h2 data-pm-slice=\\\"1 3 []\\\">Your responsibilities:<\/h2>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Responding to customers via phone, chat, and e-mail (outbound and inbound).<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Working with confidential customer information and treating it sensitively.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Presenting proactive, patient, empathetic and understanding attitude.<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<h2>Our requirements:<\/h2>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Polish language skills (C1 level) and English (min. B2 level)<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Availability to work flexible hours.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Previous experience in customer service\/call center\/tourism industry\/airline industry is preferred.<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<h2>What we offer<\/h2>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Modern workplace in the heart of Katowice.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Team-building events.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Fully paid training to prepare you for direct contact with customers.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Team leader support at every stage of cooperation.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Work with friends - the opportunity to receive a bonus for referring friends.<\/p>\\n<\/li>\\n<\/ul>\",\"ats_external_id\":\"PL-348\",\"location\":\"Katowice, \u015al\u0105skie\",\"job_type\":\"full_time\",\"salary\":\"5000\",\"salary_type\":\"monthly\",\"salary_currency\":\"PLN\",\"updated_at\":\"2026-10-12T01:59:04.260+02:00\",\"created_at\":\"2025-11-05T09:11:49.103+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zNDg?\",\"apply_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zNDg\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"pl\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-poland\",\"internal_job_listing\":\"1\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"1\",\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"1\",\"auto_call\":\"0\",\"on_erp_listing\":\"0\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"419\",\"campaign_id\":\"347\",\"campaign_title\":\"Verisure | German | Szczecin\",\"campaign_type\":\"job_application\",\"job_title\":\"Technical Support Specialist with German\",\"street\":null,\"address\":null,\"city\":\"Szczecin\",\"state\":\"West Pomeranian Voivodeship\",\"postal_code\":\"71\",\"region\":\"Zachodniopomorskie\",\"country\":\"Poland\",\"short_description\":\"Apply with Concentrix\",\"long_description\":\"<p data-pm-slice=\\\"1 3 []\\\"><strong>Responsibilities:<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Handling incoming calls in German.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Handling app.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Registering customer requests and building the right relationship with them.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Diagnosing and resolving accepted requests.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Entering data into the system.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Ensuring high quality of customer service.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>The main skills we are looking for are:<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>B2\/C1 language skills level for German and B2 language skills level for English.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Good use of PC.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Customer orientation and attention to detail.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>High problem-solving capacity.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Excellent communication skills.<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>Nice to have:<\/strong><\/p>\\n<ul>\\n<li>\\n<p>Previous experience in customer service.<\/p>\\n<\/li>\\n<li>\\n<p>Knowledge of networking technologies.<\/p>\\n<\/li>\\n<li>\\n<p>Experience in sales.<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>What we offer:<\/strong>&nbsp;<\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Employment based on a labor contract.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Remote work opportunity with Poland.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Base salary: 6700 PLN gross montly. Performance bonus - 500 PLN gross and additional bonuses from the client up to 1000 PLN gross.<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Engaging trainings.<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Benefit package: private healthcare by LuxMed, MyBenefit with monthly budget, private life insurance, MultiSport, fruits on Wednesdays and occasionally Pizza Days.<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Talent Development Program: a transparent career paths and promotions.<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>CNX Academy: with mentoring program.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>CNX University: with unlimited online trainings available.<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Refer a friend: bonus for recommending a friend up to 4000pln.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Amazing work culture: we celebrate cultural differences among us and have plenty of integration events onsite.<\/p>\\n<\/li>\\n<\/ul>\",\"ats_external_id\":\"PL-347\",\"location\":\"Szczecin, Zachodniopomorskie\",\"job_type\":\"full_time\",\"salary\":\"6700\",\"salary_type\":\"monthly\",\"salary_currency\":\"PLN\",\"updated_at\":\"2026-09-15T11:26:37.921+02:00\",\"created_at\":\"2025-11-05T07:19:08.936+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zNDc?\",\"apply_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zNDc\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"\",\"job_industry\":\"\",\"contract_type\":\"\",\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-poland\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"1\",\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"1\",\"auto_call\":\"0\",\"on_erp_listing\":\"0\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"420\",\"campaign_id\":\"346\",\"campaign_title\":\"DeLonghi | German Swiss | Katowice\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Specialist with Swiss\",\"street\":null,\"address\":null,\"city\":\"Katowice\",\"state\":\"Silesian Voivodeship\",\"postal_code\":\"40\",\"region\":\"\u015al\u0105skie\",\"country\":\"Poland\",\"short_description\":\"Apply with Concentrix\",\"long_description\":\"<p data-pm-slice=\\\"1 3 []\\\"><strong>Position:<\/strong> Customer Service Specialist (Swiss language)<br \/><strong>Project<\/strong>: DeLonghi (known for high-quality coffee machines)<br \/><strong>Contract Type:<\/strong> Full-time employment contract (Polish: umowa o prac\u0119)<br \/><strong>Work Location:<\/strong> On-site (Katowice, ul. Zabrska 19)<br \/><br \/><strong>Responsibilities:<\/strong><br \/>&bull; Customer service (pre\/after sales) for incoming calls<br \/>&bull; Handling inquiries via contact form, email, chat, and Facebook<br \/>&bull; Processing warranty claims<br \/>&bull; Resolving minor technical issues<br \/>&bull; Product comparisons, special offers, and product advice<br \/>&bull; Working with documentation and data management<br \/>&bull; Ensuring high-quality customer service and a positive brand image<br \/><br \/><strong>Requirements:<\/strong><br \/>&bull; Fluent Swiss (written and spoken, at least C1 level)<br \/>&bull; English skills at B2 level for communication within the team and during training<br \/>&bull; Excellent computer skills and proficiency in MS Office<br \/>&bull; Strong communication and organizational skills<br \/>&bull; Friendly and professional demeanor towards customers<br \/><strong>Advantageous:<\/strong><br \/>&bull; Experience in customer service (pre\/after sales, e-commerce, technical support)<br \/><br \/><strong>What we offer:<\/strong><br \/>&bull; Fully paid training program in English &ndash; 2 weeks of theoretical training, 2 weeks of practical training<br \/>&bull; Salary: PLN 10 000 gross<br \/>&bull; Full-time employment contract<br \/>(Initial contract &ndash; 3 months, with extension after the probationary period depending on business needs and employee&nbsp;<br \/>performance)<br \/>&bull; Shift work: 5 days a week, Monday &ndash; Friday, 8.5 hours daily including a 1-hour break (2 x 30 min.)<br \/>&bull; Working hours: Monday &ndash; Friday 8:00&ndash;18:00<br \/>&bull; Private health insurance (Luxmed)<br \/>&bull; Group insurance, sports, and leisure program<br \/>&bull; Benefit from our investment in your development through coaching and mentoring to enhance your skills and potential<br \/>&bull; Training and development programs<br \/>&bull; Language courses<br \/>&bull; A highly dynamic and international work environment with numerous career opportunities<br \/>&bull; Social activities, events, and celebrations<br \/>&bull; Multinational environmen<\/p>\",\"ats_external_id\":\"PL-346\",\"location\":\"Katowice, \u015al\u0105skie\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-08-05T16:40:44.131+02:00\",\"created_at\":\"2025-11-05T07:11:10.501+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zNDY?\",\"apply_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zNDY\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"\",\"job_industry\":\"\",\"contract_type\":\"\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-poland\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"1\",\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"1\",\"auto_call\":\"0\",\"on_erp_listing\":\"0\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"421\",\"campaign_id\":\"345\",\"campaign_title\":\"Uber | Polish | Lublin\",\"campaign_type\":\"job_application\",\"job_title\":\"Specjalista ds. obs\u0142ugi klienta w j\u0119zyku polskim i angielskim\",\"street\":null,\"address\":null,\"city\":\"Lublin\",\"state\":\"Lublin Voivodeship\",\"postal_code\":\"20\",\"region\":\"Lubelskie\",\"country\":\"Poland\",\"short_description\":\"Apply with Concentrix\",\"long_description\":\"<h2 data-pm-slice=\\\"1 3 []\\\">Tw&oacute;j zakres obowi\u0105zk&oacute;w<\/h2>\\n<ul>\\n<li>Obs\u0142uga po\u0142\u0105cze\u0144 przychodz\u0105cych i wychodz\u0105cych, maili oraz czat&oacute;w<\/li>\\n<li>Obs\u0142uga Klient&oacute;w polskoj\u0119zycznych i angielskoj\u0119zycznych<\/li>\\n<li>Wprowadzanie danych do systemu<\/li>\\n<li>Diagnozowanie i rozwi\u0105zywanie przyj\u0119tych zg\u0142osze\u0144<\/li>\\n<li>Rozpoznawanie potrzeb klient&oacute;w<\/li>\\n<li>Zaanga\u017cowanie w wysok\u0105 jako\u015b\u0107 obs\u0142ugi<\/li>\\n<\/ul>\\n<h2>Nasze wymagania<\/h2>\\n<ul>\\n<li>Znajomo\u015b\u0107 j\u0119zyka polskiego w stopniu bieg\u0142ym (C1) oraz j\u0119zyka angielskiego w stopniu komunikatywnym (min. B2)<\/li>\\n<li>Umiej\u0119tno\u015b\u0107 obs\u0142ugi systemu operacyjnego Windows i pakietu MS Office<\/li>\\n<li>Komunikatywno\u015b\u0107 i nastawienie na prac\u0119 z lud\u017ami<\/li>\\n<li>Wysoka kultura osobista i orientacja na potrzeby klienta<\/li>\\n<li>Dobra organizacja pracy i umiej\u0119tno\u015b\u0107 rozwi\u0105zywania problem&oacute;w<\/li>\\n<\/ul>\\n<h2>Godziny pracy:&nbsp;<\/h2>\\n<ul>\\n<li>praca zmianowa od poniedzia\u0142ku do niedzieli (r&oacute;wnie\u017c w \u015bwi\u0119ta)<\/li>\\n<li>zmiany realizowane w godzinach 07:00-23:30<\/li>\\n<li>praca stacjonarna w biurze w Lublinie<\/li>\\n<\/ul>\\n<h2>To oferujemy<\/h2>\\n<ul>\\n<li>stawk\u0119 31,40 z\u0142 brutto za godzin\u0119,<\/li>\\n<li>miesi\u0119czny bonus do 500 z\u0142 brutto uzale\u017cniony od jako\u015bci i efektywno\u015bci pracy<\/li>\\n<li>zatrudnienie na podstawie umowy zlecenie<\/li>\\n<li>Profesjonalne wdro\u017cenie i wsparcie zespo\u0142u<\/li>\\n<li>Wiele wyzwa\u0144 i ambitnych zada\u0144<\/li>\\n<li>Ciekaw\u0105 prac\u0119 w dynamicznie rozwijaj\u0105cej si\u0119, du\u017cej mi\u0119dzynarodowej firmie<\/li>\\n<\/ul>\\n<div>\\n<p>&nbsp;<\/p>\\n<\/div>\",\"ats_external_id\":\"PL-345\",\"location\":\"Lublin, Lubelskie\",\"job_type\":\"full_time\",\"salary\":\"31.40\",\"salary_type\":\"hourly\",\"salary_currency\":\"PLN\",\"updated_at\":\"2026-10-19T01:59:03.984+02:00\",\"created_at\":\"2025-11-05T07:02:24.673+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zNDU?\",\"apply_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zNDU\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"temporary\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-poland\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"1\",\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":\"0\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"422\",\"campaign_id\":\"344\",\"campaign_title\":\"EnBW | German | Szczecin\",\"campaign_type\":\"job_application\",\"job_title\":\"Doradca ds. obs\u0142ugi klienta z j\u0119zykiem niemieckim - EnBW\",\"street\":null,\"address\":null,\"city\":\"Szczecin\",\"state\":\"West Pomeranian Voivodeship\",\"postal_code\":\"71\",\"region\":\"Zachodniopomorskie\",\"country\":\"Poland\",\"short_description\":\"Apply with Concentrix\",\"long_description\":\"<section class=\\\"offer-view_c6g9djq\\\" data-scroll-id=\\\"responsibilities-1\\\" data-test=\\\"section-responsibilities\\\">\\n<div class=\\\"offer-view_c8zsosj\\\" data-test=\\\"section-responsibilities-header\\\">\\n<h2 class=\\\"offer-view_t1y6m5v5 offer-view_tbq0khg\\\" data-test=\\\"text-offer-section-title\\\">Tw&oacute;j zakres obowi\u0105zk&oacute;w<\/h2>\\n<\/div>\\n<div class=\\\"offer-view_c1s1xseq\\\">\\n<ul class=\\\"offer-view_cmjq3hn\\\" data-test=\\\"aggregate-bullet-model\\\">\\n<li class=\\\"offer-view_tkzmjn3\\\">Do\u0142\u0105cz do naszego zespo\u0142u w Szczecinie i rozwijaj si\u0119 w bran\u017cy energetycznej!<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Poszukujemy zaanga\u017cowanych i komunikatywnych os&oacute;b do wsparcia klient&oacute;w z sektora energetycznego w j\u0119zyku niemieckim<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Twoje zadania b\u0119d\u0105 obejmowa\u0107:<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Profesjonaln\u0105 obs\u0142ug\u0119 klient&oacute;w telefonicznie i mailowo<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Pomoc w odczycie licznik&oacute;w pr\u0105du<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Wyja\u015bnianie faktur i udzielanie informacji o zmianach w ofercie<\/li>\\n<\/ul>\\n<\/div>\\n<\/section>\\n<section class=\\\"offer-view_c6g9djq\\\" data-scroll-id=\\\"requirements-1\\\" data-test=\\\"section-requirements\\\">\\n<div class=\\\"offer-view_c8zsosj\\\" data-test=\\\"section-requirements-header\\\">\\n<h2 class=\\\"offer-view_t1y6m5v5 offer-view_tbq0khg\\\" data-test=\\\"section-offer-view-section-title\\\">Nasze wymagania<\/h2>\\n<\/div>\\n<div class=\\\"offer-view_c1s1xseq\\\">\\n<div class=\\\"offer-view_s1e9dfkj\\\" data-test=\\\"offer-sub-section\\\" data-scroll-id=\\\"requirements-expected-1\\\">\\n<div class=\\\"offer-view_c1vseyc8\\\">\\n<ul class=\\\"offer-view_cmjq3hn\\\" data-test=\\\"aggregate-bullet-model\\\">\\n<li class=\\\"offer-view_tkzmjn3\\\">Dobra znajomo\u015b\u0107 j\u0119zyka niemieckiego w mowie i pi\u015bmie na poziomie B2+ :)<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Dyspozycyjno\u015b\u0107 do pracy z naszego biura<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Otwarto\u015b\u0107 i \u015bwietne umiej\u0119tno\u015bci komunikacyjne<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">\u0141atwo\u015b\u0107 w podejmowaniu decyzji<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Bieg\u0142o\u015b\u0107 w obs\u0142udze komputera<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Znajomo\u015b\u0107 j\u0119zyka angielskiego b\u0119dzie dodatkowym atutem, cho\u0107 nie jest wymagana :)<\/li>\\n<\/ul>\\n<\/div>\\n<\/div>\\n<div class=\\\"offer-view_s1e9dfkj\\\" data-test=\\\"offer-sub-section\\\" data-scroll-id=\\\"requirements-optional-1\\\">\\n<h3 class=\\\"offer-view_t18n0qwr\\\" data-test=\\\"requirements-optional-title\\\">Mile widziane<\/h3>\\n<div class=\\\"offer-view_c1vseyc8\\\">\\n<ul class=\\\"offer-view_cmjq3hn\\\" data-test=\\\"aggregate-bullet-model\\\">\\n<li class=\\\"offer-view_tkzmjn3\\\">Do\u015bwiadczenie w obs\u0142udze klienta b\u0119dzie dodatkowym atutem!<\/li>\\n<\/ul>\\n<\/div>\\n<\/div>\\n<\/div>\\n<\/section>\\n<section class=\\\"offer-view_c6g9djq\\\" data-scroll-id=\\\"offered-1\\\" data-test=\\\"section-offered\\\">\\n<div class=\\\"offer-view_c8zsosj\\\" data-test=\\\"section-offered-header\\\">\\n<h2 class=\\\"offer-view_t1y6m5v5 offer-view_tbq0khg\\\" data-test=\\\"text-offer-section-title\\\">To oferujemy<\/h2>\\n<\/div>\\n<div class=\\\"offer-view_c1s1xseq\\\">\\n<div class=\\\"offer-view_t766pxj\\\" data-test=\\\"aggregate-bullet-model\\\">\\n<ul class=\\\"offer-view_cmjq3hn\\\">\\n<li class=\\\"offer-view_tkzmjn3\\\">Chcemy, \u017ceby\u015b m&oacute;g\u0142 spa\u0107 spokojnie, dlatego oferujemy atrakcyjne wynagrodzenie z bonusami i premiami!<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Pracujemy od poniedzia\u0142ku do pi\u0105tku (Praca w godzinach 8-18), wi\u0119c weekendy masz wolne na relaks i odpoczynek ;)<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Dni wolne podczas niemieckich \u015bwi\u0105t narodowych &ndash; bo wiemy, jak wa\u017cny jest czas dla siebie.<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Dwa tygodnie p\u0142atnego szkolenia &ndash; spokojnie, wszystko Ci poka\u017cemy i wyt\u0142umaczymy, \u017ceby\u015b m&oacute;g\u0142 zacz\u0105\u0107 pewnie i bez stresu.<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Oferujemy umow\u0119 o prac\u0119 i pakiet medyczny &ndash; to standard, ale to nie wszystko&hellip; my mamy co\u015b jeszcze!<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Do tego do\u0142\u0105cza \u015bwietny zesp&oacute;\u0142 &ndash; ka\u017cdy z nas jest wyj\u0105tkowy i ma co\u015b fajnego do zaoferowania.<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">A dla aktywnych &ndash; MyBenefit, multisport dla mi\u0142o\u015bnik&oacute;w sportu, bilety do kina, voucher na pyszne.pl &ndash; wybierz to, co lubisz najbardziej!<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">Pracujemy w nowoczesnym biurze w Szczecinie &ndash; w fajnej lokalizacji, blisko wszystkiego, co wa\u017cne :)<\/li>\\n<li class=\\\"offer-view_tkzmjn3\\\">I jeszcze co\u015b na koniec &ndash; program polece\u0144: pracuj z przyjaci&oacute;\u0142mi i zarabiaj razem z nami!<\/li>\\n<\/ul>\\n<\/div>\\n<\/div>\\n<\/section>\",\"ats_external_id\":\"PL-344\",\"location\":\"Szczecin, Zachodniopomorskie\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-15T15:03:33.608+02:00\",\"created_at\":\"2025-11-05T06:57:54.858+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zNDQ?\",\"apply_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zNDQ\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-poland\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"1\",\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"1\",\"auto_call\":\"0\",\"on_erp_listing\":\"1\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"423\",\"campaign_id\":\"342\",\"campaign_title\":\"Samsung CS | Polish | Lublin\",\"campaign_type\":\"job_application\",\"job_title\":\"Specjalista ds. obs\u0142ugi sklepu internetowego\",\"street\":null,\"address\":null,\"city\":\"Lublin\",\"state\":\"Lublin Voivodeship\",\"postal_code\":\"20\",\"region\":\"Lubelskie\",\"country\":\"Poland\",\"short_description\":\"Apply with Concentrix\",\"long_description\":\"<h2 data-pm-slice=\\\"1 3 []\\\">Tw&oacute;j zakres obowi\u0105zk&oacute;w<\/h2>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Obs\u0142uga po\u0142\u0105cze\u0144 przychodz\u0105cych, maili oraz czat&oacute;w<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Obs\u0142uga klient&oacute;w polskoj\u0119zycznych<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Obs\u0142uga zam&oacute;wie\u0144 sklepu internetowego<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Obs\u0142uga zapyta\u0144 dotycz\u0105cych sklepu internetowego: udzielanie informacji zwi\u0105zanych z ofert\u0105 zakupu, dost\u0119pno\u015bci\u0105 produkt&oacute;w, instalacj\u0105 sprz\u0119tu, przekazywanie informacji na temat promocji<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Pomoc klientom w wype\u0142nianiu formularzy na stronie sklepu internetowego<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Obs\u0142uga reklamacji<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Przyjmowanie zg\u0142osze\u0144 napraw urz\u0105dze\u0144 zakupionych w sklepie<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Tworzenie zam&oacute;wie\u0144<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<h2>Nasze wymagania<\/h2>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Znajomo\u015b\u0107 j\u0119zyka polskiego w stopniu bieg\u0142ym (min. C1)<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Umiej\u0119tno\u015b\u0107 obs\u0142ugi systemu operacyjnego Windows i pakietu MS Office<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Komunikatywno\u015b\u0107 i nastawienie na prac\u0119 z lud\u017ami<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Wysoka kultura osobista i orientacja na potrzeby klienta<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Zainteresowanie nowymi technologiami<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Znajomo\u015b\u0107 j\u0119zyka angielskiego w stopniu dobrym<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Zaanga\u017cowanie i motywacja do pracy &ndash; wtedy wiele uda nam si\u0119 wypracowa\u0107 wsp&oacute;lnie! \ud83d\ude0a<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<h2>To oferujemy<\/h2>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Dogodny dla Ciebie grafik godzin pracy - pracujemy w systemie zmianowym od poniedzia\u0142ku do soboty (w godzinach 08:00-20:00 od poniedzia\u0142ku do pi\u0105tku, 09:00-17:00 w soboty)<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Elastyczne ztrudnienie, umowa zlecenie.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Szkolenie przygotowuj\u0105ce do pracy<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Wiele wyzwa\u0144 i ambitnych zada\u0144<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Ciekaw\u0105 prac\u0119 w dynamicznie rozwijaj\u0105cej si\u0119, du\u017cej mi\u0119dzynarodowej firmie<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">Bonus do 600z\u0142<\/li>\\n<\/ul>\",\"ats_external_id\":\"PL-342\",\"location\":\"Lublin, Lubelskie\",\"job_type\":\"full_time\",\"salary\":\"31.40\",\"salary_type\":\"hourly\",\"salary_currency\":\"PLN\",\"updated_at\":\"2026-08-05T16:40:43.894+02:00\",\"created_at\":\"2025-11-05T06:46:54.586+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zNDI?\",\"apply_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zNDI\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"\",\"job_industry\":\"\",\"contract_type\":\"\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-poland\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"1\",\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"1\",\"auto_call\":\"0\",\"on_erp_listing\":\"0\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"424\",\"campaign_id\":\"337\",\"campaign_title\":\"VW | Italian | Katowice\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer service specialist in the automotive industry with Italian\",\"street\":null,\"address\":null,\"city\":\"Katowice\",\"state\":\"Silesian Voivodeship\",\"postal_code\":\"40\",\"region\":\"\u015al\u0105skie\",\"country\":\"Poland\",\"short_description\":\"Apply with Concentrix\",\"long_description\":\"<h2 data-pm-slice=\\\"1 3 []\\\">Your responsibilities: \u200b<\/h2>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Responding to customer inquiries via phone, chat, and email, representing <strong>Volkswagen Group<\/strong> with professionalism and enthusiasm.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Maintain clear and accurate documentation of customer interactions, resolutions, and follow-ups in the CRM system.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Collaborate with colleagues to enhance the overall customer experience.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Staying updated on <strong>Volkswagen Group&rsquo;s<\/strong> latest offerings, policies, and services to provide customers with accurate and timely information.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Exhibit warmth and enthusiasm in every customer interaction<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Utilize your knowledge of automotive and digital products to troubleshoot and resolve issues effectively.<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<h2>Our requirements:<\/h2>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>1+ years of experience in a call center or customer service role, preferably in the automotive industry.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Strong communication skills, with a minimum C1 level in Italian.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Very good knowledge of English language, minimum B2 level for internal communication, documentation &amp; training.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Excited about the opportunity to contribute to Volkswagen's continued success and growth in the automotive sector.<\/strong><\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>The ability to stay composed, tactful, and solution-focused when interacting with customers.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Strong attention to detail and organizational skills.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Excellent problem-solving skills and a creative, solution-oriented mindset.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>A passion for continuous learning and adapting to new technologies and processes at <strong>Volkswagen Group.<\/strong><br \/>&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<h2><strong>Desired:<\/strong><\/h2>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Experience with luxury brands<\/strong> and high-end customer relationships, particularly in the automotive sector.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Familiarity with CRM systems<\/strong><\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Interest in the automotive industry<\/strong>, with a passion for cars and<strong> Volkswagen Group&rsquo;s <\/strong>cutting-edge technology.<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<h2><strong>What we offer:<\/strong><\/h2>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Support the Volkswagen Group, a recognized name in the automotive industry known for its commitment to quality, innovation, and customer satisfaction.<\/strong><\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Remote work from home.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Flexible civil contract.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Receive fully paid training to ensure you&rsquo;re fully prepared for customer interactions, with continuous learning opportunities to grow your skills.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Team-building events to foster a collaborative work environment.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Team leader support at every stage of cooperation.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Grow your career while contributing to the future of luxury automotive experiences with<strong> Volkswagen Group<\/strong><\/p>\\n<\/li>\\n<\/ul>\",\"ats_external_id\":\"PL-337\",\"location\":\"Katowice, \u015al\u0105skie\",\"job_type\":\"full_time\",\"salary\":\"35.95\",\"salary_type\":\"hourly\",\"salary_currency\":\"PLN\",\"updated_at\":\"2026-08-19T16:09:31.414+02:00\",\"created_at\":\"2025-11-02T23:47:54.132+01:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMzc?\",\"apply_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMzc\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":\"\",\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-poland\",\"internal_job_listing\":\"1\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"1\",\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"1\",\"auto_call\":\"0\",\"on_erp_listing\":\"0\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"170\",\"campaign_id\":\"437\",\"campaign_title\":\"CP\/ Dutch\/ WAH\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Support Representative with Dutch for EV Charging Company- Work from Home \",\"street\":\"\",\"address\":\"\",\"city\":\"Remote\",\"state\":\"Sofia\",\"postal_code\":\"1000\",\"region\":\"Remote\",\"country\":\"Bulgaria\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p data-pm-slice=\\\"1 3 []\\\">We are at the forefront of the electric revolution, operating the <strong>world&rsquo;s largest and most open electric vehicle charging network<\/strong>. Our cutting-edge technology and passionate team drive the transformation to a sustainable future. Join us and be a part of something big!<\/p>\\n<p>As a <strong>Customer Support Representative<\/strong>, you'll be the voice of an innovative company. You'll handle inbound calls, providing real-time assistance and solutions to our valued customers.<\/p>\\n<p><strong>Your role involves:<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Assisting customers with account setup and application navigation<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Resolving username\/password issues<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Uninstalling\/reinstalling our mobile app<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Delivering top-notch support with a professional and friendly approach<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>What we are looking for:<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Fluency in Dutch and English, both written and verbal<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Excellent communication and customer handling skills<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Work experience in a customer service center is an advantage<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Solid computer skills (MS Office, use of the internet, e-mail, and web-based applications)<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Interest in technology and desire to learn new skills.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Problem-solving and analytical skills&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Team player with a great attitude<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>High school education<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>What do you get from us?<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Competitive salary<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Standard working hours from Monday to Sunday (flexible shifts from 9:00 am to 9:00 pm)<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Work from Home options (any location in Bulgaria)<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Comprehensive initial training and onboarding (fully paid by us)<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Professional Development and Career Navigation programs to map out the steps in your desired development<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Health and Wellbeing initiatives<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Relocation support if needed (accommodation and travel expenses). Part of the additional benefits are Health and Life Insurance, Multisport card, Transport allowance, Bonus for important life events, Additional paid leave for education, Corporate discounts, Company events and many more<\/p>\\n<\/li>\\n<\/ul>\\n<p><em>You appreciate our values of recognition, integrity, unity, and commitment, and you are eager to create the \\\"wow\\\" too. More than your background, it is your motivation and your personality that will make you part of our fun-loving community.<\/em><\/p>\\n<p><em>Please note that non-EU residents must have a valid work permit in Bulgaria to be considered for employment.<\/em><\/p>\\n<p><strong><em>Concentrix<\/em><\/strong><strong> <em>Bulgaria is an equal-opportunity employer.<\/em><\/strong><\/p>\\n<p><strong><em>Concentrix considers diversity a fundamental resource and offers everyone accesses to employment opportunities, regardless of gender, age, religion, ethnicity, or any other classification protected by applicable national laws.<\/em><\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>Know someone perfect for this role? Refer a friend and earn an exciting reward when they join our team!<\/p>\\n<p><a href=\\\"..\/..\/..\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMDc\\\">External Referral Program - Bulgaria<\/a><\/p>\",\"ats_external_id\":\"BG-437\",\"location\":\"Remote, Remote\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-21T02:59:32.147+03:00\",\"created_at\":\"2025-10-28T10:17:18.709+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80Mzc?\",\"apply_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80Mzc\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":\"multilingual\",\"contract_type\":\"permanent\",\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-bulgaria\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":\"0\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"171\",\"campaign_id\":\"432\",\"campaign_title\":\"Caterpillar\/ French\/ Sofia\",\"campaign_type\":\"job_application\",\"job_title\":\"E-commerce Consultant - Construction Equipment with French and English\",\"street\":\"\",\"address\":\"\",\"city\":\"Sofia\",\"state\":\"Sofia\",\"postal_code\":\"1000\",\"region\":\"Sofia\",\"country\":\"Bulgaria\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p data-pm-slice=\\\"1 1 []\\\">Our new client is the largest construction equipment manufacturer in the world. Over the last century they have helped to improve the lives of people all over the world with their products. Their new digital solution products and services are created to support the next generation of customers and business and to provide an innovative solution approach to complex issues. We are looking for motivated and technical oriented <strong>E-commerce Consultant -<\/strong> <strong>Construction Equipment<\/strong> to join our new team and help us deliver exceptional customer experience and provide effective problem-solving solutions to our clients.<br \/>&nbsp;<\/p>\\n<p data-pm-slice=\\\"1 1 []\\\"><strong>The position is on-site from our office in Sofia. 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Refer a friend and earn an exciting reward when they join our team!<\/p>\\n<p><a href=\\\"..\/..\/..\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMDc\\\">External Referral Program - Bulgaria<\/a><\/p>\\n<p data-pm-slice=\\\"1 1 []\\\"><em>You appreciate our values of recognition, integrity, unity, and commitment, and you are eager to create the \\\"wow\\\" too. 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This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<p><b><u>Job Type:<\/u><\/b><b>\u00a0\u00a0Full-Time<\/b>\u00a0<\/p><p><b><u>Location<\/u><\/b><b>:<\/b>\u00a0<b>Kingston<\/b><\/p><p><\/p><p><\/p><p><b><span>WHAT\u2019S IN IT FOR YOU?<\/span><\/b><\/p><ul><li>A diverse, global organization full of intelligent, friendly people to bounce ideas off, learn from and grow with\u00a0<\/li><li>Endless career opportunities and clear paths for career development\u00a0<\/li><li>A competitive salary\u00a0<\/li><li>Inclusive perks and benefits\u00a0<\/li><li>Opportunity for monthly performance incentives\u00a0<\/li><li>Monthly engagement activities<\/li><\/ul><p><\/p><p><b><span>WHAT YOU WANT MATTERS TO US<\/span><\/b><\/p><p>Think about making a check list with all of the things that would make you feel good at work. Does your check list have meeting a diverse group of like-minded new people on it? How about being recognized and rewarded for doing great things? Maybe you pictured a place where you could have all of these things while making a positive difference in people\u2019s day. If so, Concentrix is a great place for you. Every day we spread positivity in others&#39; lives through compassionate customer interactions and genuine problem solving with a human touch. Doing right by people is in our DNA because we believe a desire to be treated with care and respect is a universal part of the human experience. This philosophy drives everything we do and creates the framework for how we treat our customers and our staff.<\/p><p>No matter your background or your years of experience, getting started or establishing your career path might seem challenging, but often the answer is much simpler than you think.\u00a0We are looking for customer service experts<\/p><p><\/p><p><b><span>WHAT WOULD YOU BRING TO OUR TEAM?<\/span><\/b><\/p><p>Your passion for doing good for other people will help you bond with your customers and your team.\u00a0You will actively listen and troubleshoot to provide a great customer experience. Your\u00a0attention to detail, ability to think outside the box, excellent communication, and passion\u00a0will help you excel in this role.<\/p><p><\/p><p><b><span>TO BECOME A PART OF OUR TEAM:<\/span><\/b><\/p><p>No BPO experience required, but is a plus<\/p><p>At least 3 CXC subjects to include English Language and Mathematics<\/p><p>Ability to work any 8 hours shift within 24 hours and on weekends<\/p><p>A clean criminal background<\/p><p>Courteous with strong customer service orientation<\/p><p>Strong computer navigation skills and PC Knowledge<\/p><p>Ability to effectively communicate, both written and verbally<\/p><p>Dependable with strong attention to detail<\/p><p>Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly<\/p><p>Tolerance for repetitive work in a fast-paced, high production work environment<\/p><p>Ability to work as a team member, as well as independently<\/p><p>Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p><\/p><p><b><span>CALL US HOME:<\/span><\/b><\/p><p><span>If you find yourself smiling right now and this feels like the perfect next step in your\u00a0career, we want to hear from you! Apply today and find out why 290,000&#43; people around the globe choose to call Concentrix home.\u00a0<\/span><\/p><p><\/p><p>Concentrix is an award-winning global CX solutions company who creates amazing experiences for the world\u2019s best brands and their customers. We\u2019re an ambitious team of innovators, risk-takers, and game-changers: the kind of folks who thrive on solving complex problems.<\/p><p><\/p><p><span>All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.<\/span><\/p><p><\/p><p><b>Learn more:<\/b><\/p><p><b>Concentrix<\/b>\u202fon Facebook |\u202f<b>Concentrix\u00a0<\/b>on Instagram |\u202f<b>www.concentrix.com<\/b>\u00a0<\/p><p><\/p><p><i>The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. 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Grade_11\",\"wid\":\"0227dc387a0901268f38556fe1650a39\",\"descriptor\":\"Grade 11\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-jamaica\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"1\",\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"3\",\"auto_call\":\"0\",\"on_erp_listing\":\"0\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"172\",\"campaign_id\":\"431\",\"campaign_title\":\"GSK\/ Portuguese\/ WAH\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Care Agent for a Healthcare Company with Portuguese and English\",\"street\":\"\",\"address\":\"\",\"city\":\"Remote\",\"state\":\"Sofia\",\"postal_code\":\"1000\",\"region\":\"Remote\",\"country\":\"Bulgaria\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p data-pm-slice=\\\"1 1 []\\\"><strong>We keep growing!<\/strong><\/p>\\n<p>Our brand-new client is a science-led global healthcare company with a special purpose to improve the quality of human life by helping people do more, feel better, \u0430 live longer.<\/p>\\n<p>Looking for a job where you can really help people? Join our&nbsp;<strong>Customer Care<\/strong> team working with a global healthcare brand. If you&rsquo;re an empathetic person with&nbsp;<span style=\\\"box-sizing: border-box; margin: 0px; padding: 0px;\\\">strong&nbsp;<strong>Portuguese and English <\/strong>skills, you could be a great fit<\/span>&nbsp;for this role.&nbsp;<strong>Apply now!<\/strong><\/p>\\n<p><strong>Your typical day:<\/strong><\/p>\\n<p>As a representative of the brand, you will be the face of the company to the consumers. Whether receiving notice of a complaint or providing helpful information or engaging in conversation on social media, Consumer Care specialists aim to make life easier for the Consumers as trusted friends.<\/p>\\n<p>You will utilize active listening and conversational leadership skills to accurately understand all consumer issues efficiently. Ensure appropriate additional attention given to sensitive contacts and cases. Develop expertise in the product portfolio and our Consumers&rsquo; expectations, unique to each product and category. We would rely on you to be proactive and become a key player in building our support team by sharing ideas and contributing to the overall improvement of the quality of services provided.<\/p>\\n<p><strong>What you need to have is:<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Empathy and the ability to perceive, detect, and manage emotions<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Fluency in <strong>Portuguese and English,<\/strong> both written and verbal<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Strong phone and verbal communication skills, along with active listening.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Work experience in a customer experience center is an advantage<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Good typing and computer skills (MS Office applications)<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Be organized, have decision-making and analytical skills<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Team player with a great attitude<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>High school education<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>What can you expect from us:<\/strong><\/p>\\n<ul>\\n<li>\\n<p>Full-time role with working shifts - 11:00 am - 8:00 pm, 1:00 pm - 10:00 pm, 4:00 p.m. &ndash; 1:00 a.m., Monday &ndash; Friday<\/p>\\n<\/li>\\n<li>\\n<p>Competitive salary with monthly performance-based bonuses<\/p>\\n<\/li>\\n<li>\\n<p>Work from home option<\/p>\\n<\/li>\\n<li>\\n<p>Comprehensive initial training and onboarding (fully paid by us)<\/p>\\n<\/li>\\n<li>\\n<p>Continuous training and upskilling programs through Concentrix University<\/p>\\n<\/li>\\n<li>\\n<p>Professional Development and Career Navigation programs to map out the steps in your desired development<\/p>\\n<\/li>\\n<li>\\n<p>Health and Wellbeing initiatives<\/p>\\n<\/li>\\n<li>\\n<p>Relocation support if needed (accommodation and travel expenses)<\/p>\\n<\/li>\\n<li>\\n<p>Part of the additional benefits are Health and Life Insurance, Multisport card, Transport allowance, Bonus for important life events, Additional paid leave for education, Corporate discounts, Company events, and many more!<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p>Know someone perfect for this role? Refer a friend and earn an exciting reward when they join our team!<\/p>\\n<p><a href=\\\"..\/..\/..\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMDc\\\">External Referral Program - Bulgaria<\/a><\/p>\\n<p data-pm-slice=\\\"1 1 []\\\"><em>You appreciate our values of recognition, integrity, unity, and commitment, and you are eager to create the \\\"wow\\\" too. More than your background, it is your motivation and your personality that will make you part of our fun-loving community.<\/em><\/p>\\n<p><em>Please note that non-EU residents must have a valid work permit in Bulgaria to be considered for employment.<\/em><\/p>\\n<p><em><strong>Concentrix<\/strong><\/em> <em><strong>Bulgaria is an equal-opportunity employer<\/strong><\/em><\/p>\\n<p><em><strong>Concentrix considers diversity a fundamental resource and offers everyone accesses to employment opportunities, regardless of gender, age, religion, ethnicity, or any other classification protected by applicable national laws.<\/strong><\/em><\/p>\",\"ats_external_id\":\"BG-431\",\"location\":\"Remote, Remote\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-09-21T12:19:17.777+03:00\",\"created_at\":\"2025-10-27T10:48:17.293+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80MzE?\",\"apply_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80MzE\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":\"multilingual\",\"contract_type\":\"permanent\",\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-bulgaria\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":\"0\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"28\",\"campaign_id\":\"53\",\"campaign_title\":\"R1672583 - UBER FORTALEZA\",\"campaign_type\":\"job_application\",\"job_title\":\"WHEELZ | ESPECIALISTA DE ATENDIMENTO A CLIENTES | FORTALEZA \",\"street\":\"BRA Fortaleza - Rua Goncalves Ledo\",\"address\":\"BRA Fortaleza - Rua Goncalves Ledo\",\"city\":\"Fortaleza\",\"state\":\"Cear\u00e1\",\"postal_code\":\"60110-260\",\"region\":\"Cear\u00e1\",\"country\":\"Brazil\",\"short_description\":\"ESPECIALISTA DE ATENDIMENTO A CLIENTES | FORTALEZA | WHEELZ\",\"long_description\":\"<p>Transforme cada atendimento em uma experi\u00eancia que faz a diferen\u00e7a<\/p><p>Oportunidade presencial em Fortaleza\/CE para quem quer desenvolver novas habilidades, criar conex\u00f5es e crescer com a Concentrix.<\/p><div>Sua jornada como game-changer come\u00e7a aqui<\/div><p>Voc\u00ea gosta de ajudar pessoas, resolver desafios e transformar cada conversa em uma experi\u00eancia positiva? Ent\u00e3o essa oportunidade pode ser para voc\u00ea.<br \/><br \/>Na <b>Concentrix<\/b>, grandes experi\u00eancias come\u00e7am com pessoas. Cada intera\u00e7\u00e3o \u00e9 uma oportunidade de ouvir, compreender necessidades e oferecer solu\u00e7\u00f5es com empatia, clareza e agilidade.<br \/><br \/>Atuando em canais como <b>chat, e-mail e\/ou voz<\/b>, voc\u00ea poder\u00e1 apoiar clientes em diferentes momentos da jornada, contribuindo para um atendimento mais humano, simples e eficiente.<br \/><br \/>Mais do que atender, voc\u00ea vai desenvolver novas habilidades, colaborar com um time conectado e construir novas possibilidades para sua carreira como <b>game-changer<\/b>.<\/p><p><\/p><div>Conhe\u00e7a a oportunidade<\/div><div>Especialista de Atendimento a Clientes | Fortaleza\/CE - Presencial<\/div><p><b>No seu dia a dia, voc\u00ea ir\u00e1:<\/b><br \/><br \/>\u2022 Atender clientes por chat, e-mail e\/ou voz, oferecendo suporte humanizado e eficiente.<br \/>\u2022 Compreender d\u00favidas, necessidades e situa\u00e7\u00f5es apresentadas para orientar a melhor solu\u00e7\u00e3o.<br \/>\u2022 Apoiar clientes em diferentes momentos da jornada, com clareza, empatia e agilidade.<br \/>\u2022 Registrar informa\u00e7\u00f5es em sistema com precis\u00e3o e aten\u00e7\u00e3o aos detalhes.<br \/>\u2022 Utilizar diferentes ferramentas e sistemas durante o atendimento.<br \/>\u2022 Contribuir para uma experi\u00eancia positiva, simples e resolutiva em cada intera\u00e7\u00e3o.<br \/>\u2022 Trabalhar em colabora\u00e7\u00e3o com o time para garantir qualidade, excel\u00eancia e melhoria cont\u00ednua.<br \/>\u2022 Desenvolver suas habilidades em um ambiente din\u00e2mico, tecnol\u00f3gico e focado em pessoas.<\/p><p><\/p><div>REMUNERA\u00c7\u00c3O MENSAL<\/div><div>A partir de R$ 1.621,00<\/div><div>Al\u00e9m da remunera\u00e7\u00e3o, voc\u00ea ter\u00e1 benef\u00edcios que apoiam seu bem-estar, sua rotina e seu desenvolvimento profissional.<\/div><p><\/p><div>Remunera\u00e7\u00e3o e jornada<\/div><p><b>Remunera\u00e7\u00e3o:<\/b> a partir de R$ 1.621,00<br \/><b>Escala:<\/b> 6x1, com folgas alternadas durante a semana e aos finais de semana, al\u00e9m de 1 domingo garantido de folga por m\u00eas<br \/><b>Turnos:<\/b> diferentes hor\u00e1rios dispon\u00edveis, definidos conforme a necessidade da opera\u00e7\u00e3o<br \/><b>Treinamento:<\/b> remunerado<br \/><b>Modelo de trabalho:<\/b> presencial<br \/><b>Local:<\/b> Fortaleza\/CE, com atua\u00e7\u00e3o em uma de nossas unidades na cidade, conforme a necessidade da opera\u00e7\u00e3o<\/p><p><\/p><div>Benef\u00edcios para apoiar sua jornada<\/div><div>Na Concentrix, queremos que voc\u00ea tenha suporte para cuidar do seu bem-estar, continuar aprendendo e construir novas possibilidades para sua carreira.<\/div><p><b>Mais flexibilidade para sua rotina<\/b><br \/>\u2022 VA\/VR flex\u00edvel, em cart\u00e3o de ampla aceita\u00e7\u00e3o<br \/><br \/><b>Cuidado com voc\u00ea e sua fam\u00edlia<\/b><br \/>\u2022 Assist\u00eancia m\u00e9dica e odontol\u00f3gica<br \/>\u2022 Seguro de vida<br \/>\u2022 Aux\u00edlio creche\/bab\u00e1 para crian\u00e7as de at\u00e9 4 anos, conforme os crit\u00e9rios de elegibilidade<br \/>\u2022 Wellhub, com acesso a academias, est\u00fadios e servi\u00e7os integrados voltados ao bem-estar<br \/><br \/><b>Aprendizado e novas possibilidades<\/b><br \/>\u2022 Descontos e parcerias com faculdades e cursos de idiomas<br \/>\u2022 Oportunidades para desenvolver novas habilidades no dia a dia<br \/>\u2022 Plano de carreira com possibilidade de candidatura a posi\u00e7\u00f5es internas a partir de 3 meses, conforme performance, requisitos da oportunidade e disponibilidade de vagas<br \/><br \/><b>Um ambiente pensado para boas experi\u00eancias<\/b><br \/>\u2022 Espa\u00e7os modernos e acolhedores<br \/>\u2022 \u00c1reas de descompress\u00e3o com salas de jogos e TV<br \/>\u2022 Ambiente colaborativo, com troca de experi\u00eancias e trabalho em equipe<\/p><p><\/p><div>O que buscamos em voc\u00ea<\/div><p>\u2022 Ensino m\u00e9dio completo<br \/>\u2022 18 anos ou mais<br \/>\u2022 Experi\u00eancia com atendimento por voz, chat e\/ou e-mail<br \/>\u2022 Boa comunica\u00e7\u00e3o oral e escrita<br \/>\u2022 Escuta ativa, empatia e foco em solu\u00e7\u00e3o<br \/>\u2022 Boa digita\u00e7\u00e3o e facilidade para utilizar sistemas simult\u00e2neos<br \/>\u2022 Familiaridade com tecnologia e disposi\u00e7\u00e3o para aprender novos processos<br \/>\u2022 Organiza\u00e7\u00e3o e aten\u00e7\u00e3o aos detalhes<br \/>\u2022 Perfil colaborativo e comprometido com a experi\u00eancia do cliente<br \/>\u2022 Interesse em aprender, crescer e construir uma carreira com a gente<\/p><p><\/p><div>Como funciona o processo seletivo?<\/div><p>Nosso processo seletivo \u00e9 simples e pensado para conhecer melhor o seu perfil:<br \/><br \/><b>Inscri\u00e7\u00e3o \u2192 Provas e testes \u2192 Entrevista \u2192 Fase final<\/b><br \/><br \/>Reserve um momento tranquilo para realizar as avalia\u00e7\u00f5es e siga atentamente todas as orienta\u00e7\u00f5es apresentadas.<br \/><br \/>Depois de se inscrever, acompanhe seus canais de contato. Nosso time poder\u00e1 enviar orienta\u00e7\u00f5es por e-mail, telefone ou WhatsApp.<\/p><p><\/p><div>Diversidade que transforma experi\u00eancias<\/div><p>Na Concentrix, acreditamos que diferentes hist\u00f3rias, habilidades e perspectivas ajudam a criar experi\u00eancias ainda melhores.<br \/><br \/>Esta oportunidade tamb\u00e9m est\u00e1 aberta para pessoas com defici\u00eancia. Queremos construir um ambiente acolhedor, diverso e colaborativo, onde cada pessoa possa contribuir com seu potencial.<br \/><br \/><b>Se voc\u00ea busca uma oportunidade para aprender, evoluir e fazer parte de uma empresa global que valoriza pessoas, queremos conhecer voc\u00ea.<\/b><\/p><p><\/p><div>Por que dar o pr\u00f3ximo passo com a Concentrix?<\/div><p>Aqui, seu talento para ajudar pessoas pode se transformar em novas habilidades, experi\u00eancias e possibilidades para sua carreira.<br \/><br \/>Voc\u00ea poder\u00e1 atuar em um ambiente que conecta pessoas e tecnologia, colaborar com um time diverso e ajudar a criar experi\u00eancias que fazem a diferen\u00e7a no dia a dia dos clientes.<br \/><br \/><b>Se voc\u00ea quer aprender, crescer e construir uma carreira com impacto, seu pr\u00f3ximo passo pode come\u00e7ar aqui.<\/b><br \/><br \/><b>Candidate-se agora e venha construir sua jornada como game-changer com a Concentrix Brasil.<\/b><\/p><p><\/p><div>Conecte pessoas. Transforme experi\u00eancias. Impulsione sua carreira.<\/div><div>O real come\u00e7a aqui.<\/div><p><\/p>\",\"ats_external_id\":\"R1672583\",\"location\":\"Fortaleza, Cear\u00e1\",\"job_type\":\"full_time\",\"salary\":\"1621\",\"salary_type\":\"monthly\",\"salary_currency\":\"BRL\",\"updated_at\":\"2026-10-20T20:59:06.374-03:00\",\"created_at\":\"2025-10-23T14:13:52.602-03:00\",\"latitude\":\"-3.7327177\",\"longitude\":\"-38.5269947\",\"landing_page_url\":\"https:\/\/concentrix-brazil.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81Mw?\",\"apply_url\":\"https:\/\/concentrix-brazil.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81Mw\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":\"transport_and_rail\",\"contract_type\":\"permanent\",\"locale\":\"pt\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"language\":[],\"location\":{\"city\":\"Fortaleza\",\"state\":\"Cear\u00e1\",\"country\":{\"wid\":\"1a29bb1357b240ab99a2fa755cc87c0e\",\"iso2\":\"BR\",\"iso3\":\"BRA\",\"descriptor\":\"Brazil\",\"iso_numeric\":\"76\"},\"postal_code\":\"60110-260\",\"primary_location\":{\"id\":\"BR-CEA-LEDOS-01\",\"wid\":\"740544c0a47f016cf30824771f115955\",\"descriptor\":\"BRA Fortaleza - 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Uber Barueri\",\"campaign_type\":\"job_application\",\"job_title\":\"ESPECIALISTA DE ATENDIMENTO A CLIENTES | BARUERI\",\"street\":\"BRA Barueri - Condom\u00ednio Centro Empresarial Araguaia Corporate\",\"address\":\"BRA Barueri - Condom\u00ednio Centro Empresarial Araguaia Corporate\",\"city\":\"Barueri\",\"state\":\"S\u00e3o Paulo\",\"postal_code\":\"1000\",\"region\":\"S\u00e3o Paulo\",\"country\":\"Brazil\",\"short_description\":\"ESPECIALISTA DE ATENDIMENTO A CLIENTES | BARUERI | PORTUGU\u00caS\",\"long_description\":\"<p>Transforme cada atendimento em uma experi\u00eancia que faz a diferen\u00e7a<\/p><p>Oportunidade presencial em Alphaville, Barueri\/SP, para quem quer atuar com mobilidade urbana, tecnologia e experi\u00eancia do cliente.<\/p><div>Sua jornada como game-changer come\u00e7a aqui<\/div><p>Voc\u00ea gosta de ajudar pessoas, tem interesse por mobilidade urbana e quer crescer em um ambiente conectado \u00e0 tecnologia e \u00e0 experi\u00eancia do cliente? Ent\u00e3o essa oportunidade pode ser para voc\u00ea.<br \/><br \/>Na <b>Concentrix<\/b>, grandes experi\u00eancias come\u00e7am com pessoas. Cada intera\u00e7\u00e3o \u00e9 uma oportunidade de ouvir, compreender necessidades e oferecer solu\u00e7\u00f5es com empatia, clareza e agilidade.<br \/><br \/>Atuando em canais como <b>chat, e-mail e\/ou voz<\/b>, voc\u00ea poder\u00e1 apoiar clientes em diferentes momentos da jornada, tornando cada contato mais simples, acolhedor e eficiente.<br \/><br \/>Mais do que atender, voc\u00ea vai desenvolver novas habilidades, colaborar com um time conectado e construir novas possibilidades para sua carreira como <b>game-changer<\/b>.<\/p><p><\/p><div>Conhe\u00e7a a oportunidade<\/div><div>Especialista de Atendimento | Mobilidade Urbana | Alphaville, Barueri\/SP - Presencial<\/div><p><b>No seu dia a dia, voc\u00ea ir\u00e1:<\/b><br \/><br \/>\u2022 Atender clientes por chat, e-mail e\/ou voz, oferecendo suporte humanizado e eficiente.<br \/>\u2022 Compreender d\u00favidas, necessidades e situa\u00e7\u00f5es apresentadas para orientar a melhor solu\u00e7\u00e3o.<br \/>\u2022 Apoiar clientes em diferentes momentos da jornada, com clareza, empatia e senso de prioridade.<br \/>\u2022 Registrar informa\u00e7\u00f5es em sistema e acompanhar solicita\u00e7\u00f5es com aten\u00e7\u00e3o aos detalhes.<br \/>\u2022 Contribuir para uma experi\u00eancia positiva, simples e resolutiva em cada intera\u00e7\u00e3o.<br \/>\u2022 Trabalhar em colabora\u00e7\u00e3o com o time para garantir qualidade, excel\u00eancia e melhoria cont\u00ednua.<br \/>\u2022 Desenvolver suas habilidades em um ambiente din\u00e2mico, tecnol\u00f3gico e focado em pessoas.<\/p><p><\/p><div>SAL\u00c1RIO FIXO MENSAL<\/div><div>R$ 1.640,00<\/div><div>Al\u00e9m do sal\u00e1rio, voc\u00ea ter\u00e1 benef\u00edcios que apoiam seu bem-estar, sua rotina e seu desenvolvimento profissional.<\/div><p><\/p><div>Remunera\u00e7\u00e3o e jornada<\/div><p><b>Sal\u00e1rio:<\/b> R$ 1.640,00<br \/><b>Escala:<\/b> 6x1, com folgas alternadas durante a semana e aos finais de semana, al\u00e9m de 1 domingo garantido de folga por m\u00eas<br \/><b>Modelo de trabalho:<\/b> presencial<br \/><b>Local:<\/b> Alameda Araguaia, 2104 - Alphaville Industrial - Barueri\/SP<\/p><p><\/p><div>Benef\u00edcios para apoiar sua jornada<\/div><div>Na Concentrix, queremos que voc\u00ea tenha suporte para cuidar do seu bem-estar, continuar aprendendo e construir novas possibilidades para sua carreira.<\/div><p><b>Mais flexibilidade para sua rotina<\/b><br \/>\u2022 VA\/VR flex\u00edvel, com liberdade para dividir o saldo entre alimenta\u00e7\u00e3o e refei\u00e7\u00e3o, em cart\u00e3o de ampla aceita\u00e7\u00e3o<br \/><br \/><b>Cuidado com voc\u00ea e sua fam\u00edlia<\/b><br \/>\u2022 Assist\u00eancia m\u00e9dica e odontol\u00f3gica<br \/>\u2022 Seguro de vida<br \/>\u2022 Aux\u00edlio creche\/bab\u00e1 para crian\u00e7as de at\u00e9 4 anos, conforme os crit\u00e9rios de elegibilidade<br \/>\u2022 Wellhub, com acesso a academias, est\u00fadios e op\u00e7\u00f5es voltadas ao bem-estar<br \/><br \/><b>Aprendizado e novas possibilidades<\/b><br \/>\u2022 Descontos e parcerias com faculdades e cursos de idiomas<br \/>\u2022 Oportunidades para desenvolver novas habilidades no dia a dia<br \/>\u2022 Plano de carreira com possibilidade de candidatura a posi\u00e7\u00f5es internas a partir de 3 meses, conforme performance, requisitos da oportunidade e disponibilidade de vagas<br \/><br \/><b>Um ambiente pensado para boas experi\u00eancias<\/b><br \/>\u2022 Espa\u00e7os modernos e acolhedores<br \/>\u2022 \u00c1reas de descompress\u00e3o com salas de jogos e TV<br \/>\u2022 Ambiente colaborativo, com troca de experi\u00eancias e trabalho em equipe<\/p><p><\/p><div>O que buscamos em voc\u00ea<\/div><p>\u2022 Ensino m\u00e9dio completo<br \/>\u2022 18 anos ou mais<br \/>\u2022 Experi\u00eancia em atendimento por voz, chat e\/ou e-mail<br \/>\u2022 Boa comunica\u00e7\u00e3o e escuta ativa<br \/>\u2022 Boa digita\u00e7\u00e3o e facilidade para utilizar sistemas simult\u00e2neos<br \/>\u2022 Familiaridade com tecnologia<br \/>\u2022 Empatia, organiza\u00e7\u00e3o e aten\u00e7\u00e3o aos detalhes<br \/>\u2022 Perfil colaborativo e focado em solu\u00e7\u00e3o<br \/>\u2022 Interesse em aprender, crescer e construir uma carreira com a gente<\/p><p><\/p><div>Como funciona o processo seletivo?<\/div><p>Nosso processo seletivo \u00e9 simples e pensado para conhecer melhor o seu perfil:<br \/><br \/><b>Inscri\u00e7\u00e3o \u2192 Provas e testes obrigat\u00f3rios \u2192 Entrevista \u2192 Fase final<\/b><br \/><br \/>Depois de se inscrever, acompanhe seus canais de contato. Nosso time poder\u00e1 enviar orienta\u00e7\u00f5es por e-mail, telefone ou WhatsApp.<br \/><br \/>Esta oportunidade tamb\u00e9m est\u00e1 aberta para pessoas com defici\u00eancia.<\/p><p><\/p><div>Por que dar o pr\u00f3ximo passo com a Concentrix?<\/div><p>Aqui, sua comunica\u00e7\u00e3o pode se transformar em novas habilidades, experi\u00eancias e possibilidades para sua carreira.<br \/><br \/>Voc\u00ea poder\u00e1 atuar em um ambiente que conecta pessoas e tecnologia, colaborar com um time diverso e ajudar a criar experi\u00eancias que fazem a diferen\u00e7a no dia a dia dos clientes.<br \/><br \/><b>Se voc\u00ea quer aprender, evoluir e construir uma carreira com prop\u00f3sito, queremos conhecer voc\u00ea.<\/b><br \/><br \/><b>Candidate-se agora e venha construir sua jornada como game-changer com a Concentrix Brasil.<\/b><\/p><p><\/p><div>Conecte pessoas. Transforme experi\u00eancias. Impulsione sua carreira.<\/div><div>O real come\u00e7a aqui.<\/div><p><\/p>\",\"ats_external_id\":\"R1672264\",\"location\":\"Barueri, S\u00e3o Paulo\",\"job_type\":\"full_time\",\"salary\":\"1640\",\"salary_type\":\"monthly\",\"salary_currency\":\"BRL\",\"updated_at\":\"2026-10-20T20:59:06.363-03:00\",\"created_at\":\"2025-10-22T15:53:45.743-03:00\",\"latitude\":\"-23.5035117\",\"longitude\":\"-46.8785468\",\"landing_page_url\":\"https:\/\/concentrix-brazil.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81MA?\",\"apply_url\":\"https:\/\/concentrix-brazil.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81MA\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"pt\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"language\":[],\"location\":{\"city\":\"Barueri\",\"state\":\"S\u00e3o Paulo\",\"country\":{\"wid\":\"1a29bb1357b240ab99a2fa755cc87c0e\",\"iso2\":\"BR\",\"iso3\":\"BRA\",\"descriptor\":\"Brazil\",\"iso_numeric\":\"76\"},\"postal_code\":\"1000\",\"primary_location\":{\"id\":\"BR-BAR-ARAGU-01\",\"wid\":\"60ee49090703101b50781ce0aaf00000\",\"descriptor\":\"BRA Barueri - Condom\u00ednio Centro Empresarial Araguaia Corporate\"}},\"languages\":null,\"recruiter\":{\"email\":{\"wid\":\"3d2b90a797f91024b9ae5b7b70c10000\",\"address\":\"melissa.machado1@concentrix.com\"},\"last_name\":\"Machado\",\"first_name\":\"Melissa\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"},{\"id\":\"CF B2B Sales\",\"wid\":\"97ce316084a210142296b42c74b40000\",\"descriptor\":\"B2B Sales\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC0570\",\"wid\":\"f9af6d7260980109b01f59fb4f0632e2\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-383934\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/BRA-Barueri---Condomnio-Centro-Empresarial-Araguaia-Corporate\/ESPECIALISTA-DE-ATENDIMENTO-A-CLIENTES---BARUERI_R1672264\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/BRA-Barueri---Condomnio-Centro-Empresarial-Araguaia-Corporate\/ESPECIALISTA-DE-ATENDIMENTO-A-CLIENTES---BARUERI_R1672264\/apply\",\"job_requisition_id\":\"R1672264\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"wid\":\"2ea68d001d9f015da8566155c81439f8\",\"address\":\"gustavo.freire5@concentrix.com\"},\"last_name\":\"Silva\",\"first_name\":\"Gustavo\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1672264\",\"wid\":\"fedde5c1af281030ae116ba6c2f80000\",\"descriptor\":\"R1672264 ESPECIALISTA DE ATENDIMENTO A CLIENTES | BARUERI (Evergreen) (Open)\"},\"recruiter_group\":[{\"email\":{\"wid\":\"3d2b90a797f91024b9ae5b7b70c10000\",\"address\":\"melissa.machado1@concentrix.com\"},\"last_name\":\"Machado\",\"first_name\":\"Melissa\"}],\"requisition_type\":null,\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-brazil\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"1\",\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"1\",\"auto_call\":\"0\",\"on_erp_listing\":\"0\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"173\",\"campaign_id\":\"307\",\"campaign_title\":\"B2C External Referral Program - Bulgaria\",\"campaign_type\":\"job_application\",\"job_title\":\"External Referral Program - Bulgaria\",\"street\":null,\"address\":null,\"city\":\"Sofia\",\"state\":\"Sofia City Province\",\"postal_code\":null,\"region\":\"Sofia\",\"country\":\"Bulgaria\",\"short_description\":\"Refer your friends with us, even if you're not an employee yet!\",\"long_description\":\"<p>Are you passionate about connecting people with opportunities? At Concentrix, we&rsquo;re always on the lookout for talented individuals to join our dynamic team, and we know that YOU can help us find them!<\/p>\\n<p>&nbsp;<\/p>\\n<p>We&rsquo;re thrilled to announce our Refer-a-Friend Program&mdash;an exciting chance for our community members to refer individuals who speak foreign languages and become part of our growing family!<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Why get involved? When you refer someone who successfully joins us, you'll unlock fantastic gift card rewards!<\/strong><\/p>\\n<ul>\\n<li>1200 BGN gross for successful referrals with French, Italian or Turkish<\/li>\\n<li>1500 BGN gross for successful referrals with Swedish, Norwegian, Danish, German, Czech, Hungarian, Polish, Dutch, Slovak, Slovenian or Azerbaijani.<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p>Getting started is easy! Just fill out the quick referral form on this page, and you could be on your way to earning a bonus while helping us build our dream team.<\/p>\\n<p>Don&rsquo;t miss out on this opportunity to make a difference and be rewarded while doing it! Let&rsquo;s build a brighter future together at Concentrix!<\/p>\\n<p><em>*This Program applies only for successful hires in Concentrix Services Bulgaria EOOD. For more information regarding the Program and how to receive your gift card reward, check the&nbsp;<\/em><a href=\\\"https:\/\/nam10.safelinks.protection.outlook.com\/?url=https%3A%2F%2Fcdn.phenompeople.com%2FCareerConnectResources%2FCONCGLOBAL%2Fdocuments%2FExternalRAFProgram-TermsConditions-Consolidated-1726147825634.pdf&amp;data=05%7C02%7Cyoonji.lee%40concentrix.com%7C8dbe02d9abf847982c5308dcd32fe8e2%7C599e51d62f8c43478e591f795a51a98c%7C0%7C0%7C638617449939475297%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C0%7C%7C%7C&amp;sdata=9Pnzh%2FgNVElqxmONVtEcoIu0hW4DGgilC6qKIwhXMmw%3D&amp;reserved=0\\\"><em>Program Terms and Conditions<\/em><\/a><em>.<\/em><\/p>\\n<p><em>**To participate in this program, you must be an individual (i.e. not a business entity)<\/em><em> and a legal resident of the country who is at least 18 years of age. Please review the&nbsp;<a href=\\\"https:\/\/jobs.concentrix.com\/global\/en\/legal#privacy\\\">privacy policy<\/a>&nbsp;to ensure both you as the referrer and your candidate meet the program rules.<\/em><\/p>\\n<p><em>***Please note that all current Concentrix employees should refer using the internal referral program and not this form.<\/em><\/p>\",\"ats_external_id\":\"BG-307\",\"location\":\"Sofia, Sofia\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-09-21T12:19:07.946+03:00\",\"created_at\":\"2025-10-21T09:52:03.228+03:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMDc?\",\"apply_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMDc\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"\",\"job_industry\":\"\",\"contract_type\":\"\",\"locale\":\"en\",\"remote_type\":\"wfh_flexible\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-bulgaria\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"1\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":\"0\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"87\",\"campaign_id\":\"50\",\"campaign_title\":\"Advisor I, Sales \u2013 Vietnamese (Evergreen) \",\"campaign_type\":\"job_application\",\"job_title\":\"Advisor I, Sales \u2013 Vietnamese\",\"street\":\"MYS Kuala Lumpur Nu Tower 2\",\"address\":\"MYS Kuala Lumpur Nu Tower 2\",\"city\":\"Kuala Lumpur Sentral\",\"state\":\"Wilayah Persekutuan Kuala Lumpur\",\"postal_code\":\"50470\",\"region\":\"Malaysia\",\"country\":\"Malaysia\",\"short_description\":\"The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0<\/h2><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0<\/h2><p>\u2022 High school diploma with three to six months of relevant experience preferred<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0<\/h2><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge.\u00a0 Works with close supervision and clearly defined procedures.\u00a0 Starting to demonstrate familiarity with client terminology, operating standards and procedures.\u00a0 Starter without sustained metric performance levels.<\/p><p><\/p><h2><b>Supplemental Geographical Information <\/b><\/h2><p>RECRUITER ENTER THE APPLICABLE LANGUAGE:<\/p><p><\/p><p>GERMANY - This job description does not apply to employees in Germany.<\/p><p><\/p><p>UNITED KINGDOM- EXCLUDE HIGH SCHOOL INFORMATION IN CANDIDATE PROFILE SECTION<\/p><p>\u00a0\u00a0\u00a0<\/p><p>PHILIPPINES\u00a0\u00a0<\/p><p>\u2022 Minimum of two years of college education. No prior call center experience is required<\/p><p>\u2022 Ability to think clearly and can explain simple issues effectively, both written and verbally<\/p><p>\u00a0\u00a0\u00a0<\/p><p>INDIA\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy<\/p><p>\u2022 Clarify customer requirements; probe for and confirm understanding of requirements or problem<\/p><p>\u2022 Confirm customer understanding of the solution and provide additional customer education as needed<\/p><p>\u2022 Ability to learn including strong problem solving skills<\/p><p>\u2022 Demonstrate strong probing and problem solving skills<\/p><p>\u2022 Should be able to handle complex queries<\/p><p>\u2022 Should be able to resolve customer queries independently\u00a0<\/p><p><\/p><h2><b>Disclaimer\u00a0\u00a0 <\/b><\/h2><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p><p><\/p><p>Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.<\/p><p><\/p>\",\"ats_external_id\":\"R1651322\",\"location\":\"Kuala Lumpur Sentral, Malaysia\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-12T20:56:46.484+08:00\",\"created_at\":\"2025-09-02T20:23:05.795+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-malaysia.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81MA?\",\"apply_url\":\"https:\/\/concentrix-malaysia.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81MA\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact Center\",\"job_industry\":\"\",\"contract_type\":\"\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"language\":[],\"location\":{\"city\":\"Kuala Lumpur Sentral\",\"state\":\"Wilayah Persekutuan Kuala Lumpur\",\"country\":{\"wid\":\"972dc4ba8d454bc0b893ff84b1529077\",\"iso2\":\"MY\",\"iso3\":\"MYS\",\"descriptor\":\"Malaysia\",\"iso_numeric\":\"458\"},\"postal_code\":\"50470\",\"primary_location\":{\"id\":\"MY-KUM-JALAN-Y0\",\"wid\":\"4b7f2f2c7f9a103c1588d7d4881a0ca9\",\"descriptor\":\"MYS Kuala Lumpur Nu Tower 2\"}},\"languages\":null,\"recruiter\":[],\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC0570\",\"wid\":\"f9af6d7260980109b01f59fb4f0632e2\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-332653\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MYS-Kuala-Lumpur-Nu-Tower-2\/Advisor-I--Sales---Vietnamese_R1651322\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MYS-Kuala-Lumpur-Nu-Tower-2\/Advisor-I--Sales---Vietnamese_R1651322\/apply\",\"job_requisition_id\":\"R1651322\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"wid\":\"bb87e7061da90122946743c8afaf0003\",\"address\":\"karan.chhabra@concentrix.com\"},\"last_name\":\"Chhabra\",\"first_name\":\"Karan\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1651322\",\"wid\":\"8ceac13f948b101d7add6bbd20070000\",\"descriptor\":\"R1651322 Advisor I, Sales \u2013 Vietnamese (Evergreen) (Open)\"},\"recruiter_group\":[],\"requisition_type\":null,\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-malaysia\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"1\",\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"1\",\"auto_call\":\"0\",\"on_erp_listing\":null,\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"88\",\"campaign_id\":\"45\",\"campaign_title\":\"Advisor I, Technical Support (Evergreen)\",\"campaign_type\":\"job_application\",\"job_title\":\"Advisor I, Technical Support \",\"street\":\"MYS Kuala Lumpur Nu Tower 2\",\"address\":\"MYS Kuala Lumpur Nu Tower 2\",\"city\":\"Kuala Lumpur Sentral\",\"state\":\"Wilayah Persekutuan Kuala Lumpur\",\"postal_code\":\"50470\",\"region\":\"Malaysia\",\"country\":\"Malaysia\",\"short_description\":\"The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0<\/h2><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0<\/h2><p>\u2022 High school diploma with three to six months of relevant experience preferred<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0<\/h2><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge.\u00a0 Works with close supervision and clearly defined procedures.\u00a0 Starting to demonstrate familiarity with client terminology, operating standards and procedures.\u00a0 Starter without sustained metric performance levels.<\/p><p><\/p><h2><b>Supplemental Geographical Information <\/b><\/h2><p>RECRUITER ENTER THE APPLICABLE LANGUAGE:<\/p><p><\/p><p>GERMANY - This job description does not apply to employees in Germany.<\/p><p><\/p><p>UNITED KINGDOM- EXCLUDE HIGH SCHOOL INFORMATION IN CANDIDATE PROFILE SECTION<\/p><p>\u00a0\u00a0\u00a0<\/p><p>PHILIPPINES\u00a0\u00a0<\/p><p>\u2022 Minimum of two years of college education. 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They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p><p><\/p><p>Concentrix is an equal opportunity employer. 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Levels 10,11,12 Equatorial Plaza\",\"address\":\"MYS Kuala Lumpur - Levels 10,11,12 Equatorial Plaza\",\"city\":\"Kuala Lumpur\",\"state\":\"Selangor\",\"postal_code\":\"50250\",\"region\":\"Malaysia\",\"country\":\"Malaysia\",\"short_description\":\"The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0<\/h2><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0<\/h2><p>\u2022 High school diploma with three to six months of relevant experience preferred<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0<\/h2><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge.\u00a0 Works with close supervision and clearly defined procedures.\u00a0 Starting to demonstrate familiarity with client terminology, operating standards and procedures.\u00a0 Starter without sustained metric performance levels.<\/p><p><\/p><h2><b>Supplemental Geographical Information <\/b><\/h2><p>RECRUITER ENTER THE APPLICABLE LANGUAGE:<\/p><p><\/p><p>GERMANY - This job description does not apply to employees in Germany.<\/p><p><\/p><p>UNITED KINGDOM- EXCLUDE HIGH SCHOOL INFORMATION IN CANDIDATE PROFILE SECTION<\/p><p>\u00a0\u00a0\u00a0<\/p><p>PHILIPPINES\u00a0\u00a0<\/p><p>\u2022 Minimum of two years of college education. 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They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p><p><\/p><p>Concentrix is an equal opportunity employer. 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Sunway VISIO Tower,Level 8, Menara Sunway VISIO\",\"address\":\"MYS Kuala Lumpur - Sunway VISIO Tower,Level 8, Menara Sunway VISIO\",\"city\":\"Kuala Lumpur\",\"state\":\"Wilayah Persekutuan Kuala Lumpur\",\"postal_code\":\"55100\",\"region\":\"Malaysia\",\"country\":\"Malaysia\",\"short_description\":\"The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0<\/h2><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0<\/h2><p>\u2022 High school diploma with three to six months of relevant experience preferred<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0<\/h2><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge.\u00a0 Works with close supervision and clearly defined procedures.\u00a0 Starting to demonstrate familiarity with client terminology, operating standards and procedures.\u00a0 Starter without sustained metric performance levels.<\/p><p><\/p><h2><b>Supplemental Geographical Information <\/b><\/h2><p>RECRUITER ENTER THE APPLICABLE LANGUAGE:<\/p><p><\/p><p>GERMANY - This job description does not apply to employees in Germany.<\/p><p><\/p><p>UNITED KINGDOM- EXCLUDE HIGH SCHOOL INFORMATION IN CANDIDATE PROFILE SECTION<\/p><p>\u00a0\u00a0\u00a0<\/p><p>PHILIPPINES\u00a0\u00a0<\/p><p>\u2022 Minimum of two years of college education. 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They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p><p><\/p><p>Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.<\/p><p><\/p>\",\"ats_external_id\":\"R1684547\",\"location\":\"Kuala Lumpur, Malaysia\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-12T20:56:15.551+08:00\",\"created_at\":\"2025-09-02T20:09:24.041+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-malaysia.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yOQ?\",\"apply_url\":\"https:\/\/concentrix-malaysia.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yOQ\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact Center\",\"job_industry\":\"\",\"contract_type\":\"\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"language\":[],\"location\":{\"city\":\"Kuala Lumpur\",\"state\":\"Wilayah Persekutuan Kuala Lumpur\",\"country\":{\"wid\":\"972dc4ba8d454bc0b893ff84b1529077\",\"iso2\":\"MY\",\"iso3\":\"MYS\",\"descriptor\":\"Malaysia\",\"iso_numeric\":\"458\"},\"postal_code\":\"55100\",\"primary_location\":{\"id\":\"MY-KUA-VISIO-01\",\"wid\":\"23d07c764f72101f05190129b1440000\",\"descriptor\":\"MYS Kuala Lumpur - Sunway VISIO Tower,Level 8, Menara Sunway VISIO\"}},\"languages\":null,\"recruiter\":{\"email\":{\"wid\":\"4b5187b8091d0116b993abba920de06c\",\"address\":\"ahmadaqmalbin.shaifulkharidan@concentrix.com\"},\"last_name\":\"Shaiful Kharidan\",\"first_name\":\"Ahmad Aqmal Bin\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC0570\",\"wid\":\"f9af6d7260980109b01f59fb4f0632e2\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-349433\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MYS-Kuala-Lumpur---Sunway-VISIO-TowerLevel-8-Menara-Sunway-VISIO\/Advisor-I--Customer-Service---Japanese_R1684547\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MYS-Kuala-Lumpur---Sunway-VISIO-TowerLevel-8-Menara-Sunway-VISIO\/Advisor-I--Customer-Service---Japanese_R1684547\/apply\",\"job_requisition_id\":\"R1684547\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"wid\":\"bb87e7061da90122946743c8afaf0003\",\"address\":\"karan.chhabra@concentrix.com\"},\"last_name\":\"Chhabra\",\"first_name\":\"Karan\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1684547\",\"wid\":\"08eab1eaf84b103be6e7ec8ab23e0000\",\"descriptor\":\"R1684547 Advisor I, Customer Service \u2013 Japanese (Evergreen) (Open)\"},\"recruiter_group\":[{\"email\":{\"wid\":\"4b5187b8091d0116b993abba920de06c\",\"address\":\"ahmadaqmalbin.shaifulkharidan@concentrix.com\"},\"last_name\":\"Shaiful Kharidan\",\"first_name\":\"Ahmad Aqmal Bin\"},{\"email\":{\"wid\":\"eeb62a5fcc22100fd12e58438e4b0001\",\"address\":\"asad.khan@concentrix.com\"},\"last_name\":\"Khan\",\"first_name\":\"Asad\"},{\"email\":{\"wid\":\"7e1faacd492d10255aeed42ebd830003\",\"address\":\"weiheng.yeo@concentrix.com\"},\"last_name\":\"Wei Heng\",\"first_name\":\"Raymond Yeo\"}],\"requisition_type\":null,\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-malaysia\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"1\",\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"1\",\"auto_call\":\"0\",\"on_erp_listing\":\"0\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"91\",\"campaign_id\":\"28\",\"campaign_title\":\"R1684542 Advisor I, Customer Service \u2013 Korean (Evergreen)\",\"campaign_type\":\"job_application\",\"job_title\":\"Advisor I, Customer Service \u2013 Korean\",\"street\":\"MYS Kuala Lumpur - Sunway VISIO Tower,Level 8, Menara Sunway VISIO\",\"address\":\"MYS Kuala Lumpur - Sunway VISIO Tower,Level 8, Menara Sunway VISIO\",\"city\":\"Kuala Lumpur\",\"state\":\"Wilayah Persekutuan Kuala Lumpur\",\"postal_code\":\"55100\",\"region\":\"Malaysia\",\"country\":\"Malaysia\",\"short_description\":\"The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0<\/h2><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0<\/h2><p>\u2022 High school diploma with three to six months of relevant experience preferred<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0<\/h2><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge.\u00a0 Works with close supervision and clearly defined procedures.\u00a0 Starting to demonstrate familiarity with client terminology, operating standards and procedures.\u00a0 Starter without sustained metric performance levels.<\/p><p><\/p><h2><b>Supplemental Geographical Information <\/b><\/h2><p>RECRUITER ENTER THE APPLICABLE LANGUAGE:<\/p><p><\/p><p>GERMANY - This job description does not apply to employees in Germany.<\/p><p><\/p><p>UNITED KINGDOM- EXCLUDE HIGH SCHOOL INFORMATION IN CANDIDATE PROFILE SECTION<\/p><p>\u00a0\u00a0\u00a0<\/p><p>PHILIPPINES\u00a0\u00a0<\/p><p>\u2022 Minimum of two years of college education. No prior call center experience is required<\/p><p>\u2022 Ability to think clearly and can explain simple issues effectively, both written and verbally<\/p><p>\u00a0\u00a0\u00a0<\/p><p>INDIA\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy<\/p><p>\u2022 Clarify customer requirements; probe for and confirm understanding of requirements or problem<\/p><p>\u2022 Confirm customer understanding of the solution and provide additional customer education as needed<\/p><p>\u2022 Ability to learn including strong problem solving skills<\/p><p>\u2022 Demonstrate strong probing and problem solving skills<\/p><p>\u2022 Should be able to handle complex queries<\/p><p>\u2022 Should be able to resolve customer queries independently\u00a0<\/p><p><\/p><h2><b>Disclaimer\u00a0\u00a0 <\/b><\/h2><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p><p><\/p><p>Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.<\/p><p><\/p>\",\"ats_external_id\":\"R1684542\",\"location\":\"Kuala Lumpur, Malaysia\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-12T20:56:12.208+08:00\",\"created_at\":\"2025-09-02T20:08:35.808+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-malaysia.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yOA?\",\"apply_url\":\"https:\/\/concentrix-malaysia.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yOA\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact Center\",\"job_industry\":\"\",\"contract_type\":\"permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"language\":[],\"location\":{\"city\":\"Kuala Lumpur\",\"state\":\"Wilayah Persekutuan Kuala Lumpur\",\"country\":{\"wid\":\"972dc4ba8d454bc0b893ff84b1529077\",\"iso2\":\"MY\",\"iso3\":\"MYS\",\"descriptor\":\"Malaysia\",\"iso_numeric\":\"458\"},\"postal_code\":\"55100\",\"primary_location\":{\"id\":\"MY-KUA-VISIO-01\",\"wid\":\"23d07c764f72101f05190129b1440000\",\"descriptor\":\"MYS Kuala Lumpur - Sunway VISIO Tower,Level 8, Menara Sunway VISIO\"}},\"languages\":null,\"recruiter\":{\"email\":{\"wid\":\"4b5187b8091d0116b993abba920de06c\",\"address\":\"ahmadaqmalbin.shaifulkharidan@concentrix.com\"},\"last_name\":\"Shaiful Kharidan\",\"first_name\":\"Ahmad Aqmal Bin\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC0570\",\"wid\":\"f9af6d7260980109b01f59fb4f0632e2\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-349452\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MYS-Kuala-Lumpur---Sunway-VISIO-TowerLevel-8-Menara-Sunway-VISIO\/Advisor-I--Customer-Service---Korean_R1684542\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MYS-Kuala-Lumpur---Sunway-VISIO-TowerLevel-8-Menara-Sunway-VISIO\/Advisor-I--Customer-Service---Korean_R1684542\/apply\",\"job_requisition_id\":\"R1684542\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"wid\":\"bb87e7061da90122946743c8afaf0003\",\"address\":\"karan.chhabra@concentrix.com\"},\"last_name\":\"Chhabra\",\"first_name\":\"Karan\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1684542\",\"wid\":\"a4e7d20ee6a3103be67ce1d9524a0000\",\"descriptor\":\"R1684542 Advisor I, Customer Service \u2013 Korean (Evergreen) (Open)\"},\"recruiter_group\":[{\"email\":{\"wid\":\"4b5187b8091d0116b993abba920de06c\",\"address\":\"ahmadaqmalbin.shaifulkharidan@concentrix.com\"},\"last_name\":\"Shaiful Kharidan\",\"first_name\":\"Ahmad Aqmal Bin\"},{\"email\":{\"wid\":\"eeb62a5fcc22100fd12e58438e4b0001\",\"address\":\"asad.khan@concentrix.com\"},\"last_name\":\"Khan\",\"first_name\":\"Asad\"},{\"email\":{\"wid\":\"7e1faacd492d10255aeed42ebd830003\",\"address\":\"weiheng.yeo@concentrix.com\"},\"last_name\":\"Wei Heng\",\"first_name\":\"Raymond Yeo\"}],\"requisition_type\":null,\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-malaysia\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"1\",\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"1\",\"auto_call\":\"0\",\"on_erp_listing\":\"0\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"92\",\"campaign_id\":\"26\",\"campaign_title\":\"Advisor I, Customer Service \u2013 Vietnamese (Evergreen)\",\"campaign_type\":\"job_application\",\"job_title\":\"Advisor I, Customer Service \u2013 Vietnamese\",\"street\":\"MYS Kuala Lumpur - Levels 10,11,12 Equatorial Plaza\",\"address\":\"MYS Kuala Lumpur - Levels 10,11,12 Equatorial Plaza\",\"city\":\"Kuala Lumpur\",\"state\":\"Selangor\",\"postal_code\":\"50250\",\"region\":\"Malaysia\",\"country\":\"Malaysia\",\"short_description\":\"The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0<\/h2><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0<\/h2><p>\u2022 High school diploma with three to six months of relevant experience preferred<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0<\/h2><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge.\u00a0 Works with close supervision and clearly defined procedures.\u00a0 Starting to demonstrate familiarity with client terminology, operating standards and procedures.\u00a0 Starter without sustained metric performance levels.<\/p><p><\/p><h2><b>Supplemental Geographical Information <\/b><\/h2><p>RECRUITER ENTER THE APPLICABLE LANGUAGE:<\/p><p><\/p><p>GERMANY - This job description does not apply to employees in Germany.<\/p><p><\/p><p>UNITED KINGDOM- EXCLUDE HIGH SCHOOL INFORMATION IN CANDIDATE PROFILE SECTION<\/p><p>\u00a0\u00a0\u00a0<\/p><p>PHILIPPINES\u00a0\u00a0<\/p><p>\u2022 Minimum of two years of college education. No prior call center experience is required<\/p><p>\u2022 Ability to think clearly and can explain simple issues effectively, both written and verbally<\/p><p>\u00a0\u00a0\u00a0<\/p><p>INDIA\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy<\/p><p>\u2022 Clarify customer requirements; probe for and confirm understanding of requirements or problem<\/p><p>\u2022 Confirm customer understanding of the solution and provide additional customer education as needed<\/p><p>\u2022 Ability to learn including strong problem solving skills<\/p><p>\u2022 Demonstrate strong probing and problem solving skills<\/p><p>\u2022 Should be able to handle complex queries<\/p><p>\u2022 Should be able to resolve customer queries independently\u00a0<\/p><p><\/p><h2><b>Disclaimer\u00a0\u00a0 <\/b><\/h2><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p><p><\/p><p>Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.<\/p><p><\/p>\",\"ats_external_id\":\"R1684583\",\"location\":\"Kuala Lumpur, Malaysia\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-16T07:59:04.621+08:00\",\"created_at\":\"2025-09-02T20:07:31.669+08:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-malaysia.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNg?\",\"apply_url\":\"https:\/\/concentrix-malaysia.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNg\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":\"\",\"contract_type\":\"\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"language\":[],\"location\":{\"city\":\"Kuala Lumpur\",\"state\":\"Selangor\",\"country\":{\"wid\":\"972dc4ba8d454bc0b893ff84b1529077\",\"iso2\":\"MY\",\"iso3\":\"MYS\",\"descriptor\":\"Malaysia\",\"iso_numeric\":\"458\"},\"postal_code\":\"50250\",\"primary_location\":{\"id\":\"MY-KUA-EQUAT-01\",\"wid\":\"aaac3dd429ec101d00302a702b360000\",\"descriptor\":\"MYS Kuala Lumpur - Levels 10,11,12 Equatorial Plaza\"}},\"languages\":null,\"recruiter\":{\"email\":{\"wid\":\"1cfa51a78a9f100ca4acf11b3e8c0003\",\"address\":\"saurabh.s9@concentrix.com\"},\"last_name\":\"-\",\"first_name\":\"Saurabh\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC0570\",\"wid\":\"f9af6d7260980109b01f59fb4f0632e2\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-349376\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MYS-Kuala-Lumpur---Levels-101112-Equatorial-Plaza\/Advisor-I--Content-Moderator-Vietnamese_R1684583\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MYS-Kuala-Lumpur---Levels-101112-Equatorial-Plaza\/Advisor-I--Content-Moderator-Vietnamese_R1684583\/apply\",\"job_requisition_id\":\"R1684583\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"wid\":\"bb87e7061da90122946743c8afaf0003\",\"address\":\"karan.chhabra@concentrix.com\"},\"last_name\":\"Chhabra\",\"first_name\":\"Karan\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1684583\",\"wid\":\"57ecdbce35ee103be8bc0be605480000\",\"descriptor\":\"R1684583 Advisor I, Content Moderator-Vietnamese (Evergreen) (Open)\"},\"recruiter_group\":[{\"email\":{\"wid\":\"1cfa51a78a9f100ca4acf11b3e8c0003\",\"address\":\"saurabh.s9@concentrix.com\"},\"last_name\":\"-\",\"first_name\":\"Saurabh\"}],\"requisition_type\":null,\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-malaysia\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"1\",\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"1\",\"auto_call\":\"0\",\"on_erp_listing\":\"1\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"119\",\"campaign_id\":\"44\",\"campaign_title\":\"Google CoMo Japanese\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Representative\",\"street\":\"THA Bangkok - Level 12, 66 Tower, 2556 Sukhumvit Road\",\"address\":\"THA Bangkok - Level 12, 66 Tower, 2556 Sukhumvit Road\",\"city\":\"Bangkok\",\"state\":\"Bangkok\",\"postal_code\":\"10260\",\"region\":\"Bangkok\",\"country\":\"Thailand\",\"short_description\":\"As a Content Moderator who is a native Japanese speaker to review and manage user-submitted content on our platform. The role involves ensuring content complies with community guidelines and platform policies, identifying and removing violations, investigating user reports, and staying up-to-date with emerging online trends to maintain a safe environment for users.\",\"long_description\":\"<div><div><p><\/p><p><span>\u00a0<\/span><b><span>Responsibilities:<\/span><\/b><span>\u00a0<\/span><\/p><\/div><div><ul><li><p><span><span>Review user-submitted content to ensure it aligns with the platform&#39;s policies and community guidelines.<\/span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Apply the platform\u2019s policies and community guidelines fairly and consistently.<\/span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Identify and remove content that violates platform\u2019s policies and community guidelines.<\/span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Review and investigate user-submitted reports about potentially inappropriate <\/span><span>contents<\/span><span> and help resolve any issues.\u00a0<\/span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Continuously <\/span><span>monitor<\/span><span> changes in online content trends, including new types of harmful material or emerging online behaviors, to ensure the platform <\/span><span>remains safe for its users.<\/span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><p><i><span>\u00a0<\/span><\/i><\/p><\/div><div><p><i><b><span>Preferred Qualification:<\/span><\/b><span>\u00a0<\/span><\/i><\/p><\/div><div><ul><li><p><span><span>Strong attention to detail and ability to think critically.<\/span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Effective communication skills.<\/span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Ability to perform tasks objectively, free from biases or personal beliefs, while aligning with client policies.<\/span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Professionalism in handling sensitive content<\/span><\/span><i><span><span>.<\/span><\/span><span>\u00a0<\/span><\/i><\/p><\/li><li><p><span>Having previous experience in outsourcing, customer service, or content moderation is a plus.\u00a0<\/span><\/p><\/li><\/ul><\/div><div><p><i><span>\u00a0<\/span><\/i><\/p><\/div><div><p><i><b><span>Required Qualification:\u00a0<\/span><\/b><span>\u00a0<\/span><\/i><\/p><\/div><div><ul><li><p><span>Excellent comprehension and communication skills in Japanese (Native) and English (B1).\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span>A bachelor&#39;s degree in any field is welcome.\u00a0<\/span>\u200b<\/p><\/li><\/ul><\/div><\/div><div><div><p><i><span>\u00a0<\/span><\/i><\/p><\/div><div><p><b><i><span>Working shift &amp; schedule:\u00a0<\/span><\/i><\/b><\/p><\/div><div><ul><li><p><span>Rotational shifts 24-7 and days off\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span>\u00a0Any 5 days working week \u00a0<br \/>Must be flexible to work on weekends &amp; Public holidays <\/span><\/p><\/li><\/ul><\/div><div><p><i><span>\u00a0<\/span><\/i><\/p><\/div><div><p><i><b><span>Benefits:<\/span><\/b><span>\u00a0<\/span><\/i><\/p><\/div><div><ul><li><p><span><span>KPI &amp; Attendance Incentives\u00a0<\/span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Medical Insurances\u00a0<\/span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Housing allowance\u00a0<\/span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>V<\/span><span>isa<\/span><span> &amp; <\/span><span>Work<\/span><span> <\/span><span>permit sponsorship\u00a0<\/span>\u00a0<\/span><\/p><\/li><\/ul><\/div><div><ul><li><p><span><span>Relocation package (Flight &amp; Hotel)\u00a0<\/span>\u00a0<\/span><\/p><\/li><\/ul><\/div><\/div><p><\/p><h2><i><b>Disclaimer\u00a0\u00a0 <\/b><\/i><\/h2><p><i>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/i><\/p><p><\/p><p><i>Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.<\/i><\/p><p><span>\u00a0<\/span><\/p>\",\"ats_external_id\":\"R1566436\",\"location\":\"Bangkok, Bangkok\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-20T06:59:04.785+07:00\",\"created_at\":\"2025-09-01T14:31:53.875+07:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-thailand.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80NA?\",\"apply_url\":\"https:\/\/concentrix-thailand.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80NA\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact Center\",\"job_industry\":\"\",\"contract_type\":\"\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"language\":[],\"location\":{\"city\":null,\"state\":\"Bangkok\",\"country\":{\"wid\":\"873d0f604e3b458c990cb4d83a5c0f14\",\"iso2\":\"TH\",\"iso3\":\"THA\",\"descriptor\":\"Thailand\",\"iso_numeric\":\"764\"},\"postal_code\":\"10260\",\"primary_location\":{\"id\":\"TH-BAN-66TWR-02\",\"wid\":\"10eb0d3118e9101667c6aeade4e80000\",\"descriptor\":\"THA Bangkok - Level 12, 66 Tower, 2556 Sukhumvit Road\"}},\"languages\":null,\"recruiter\":[],\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC0570\",\"wid\":\"f9af6d7260980109b01f59fb4f0632e2\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-331010\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/THA-Bangkok---Level-12-66-Tower-2556-Sukhumvit-Road\/Content-Moderator--Japanese-Speaker-_R1566436\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/THA-Bangkok---Level-12-66-Tower-2556-Sukhumvit-Road\/Content-Moderator--Japanese-Speaker-_R1566436\/apply\",\"job_requisition_id\":\"R1566436\"}],\"organizations\":[{\"wid\":\"f8d0babf95fb01a5fcffe3602c26ab7b\",\"descriptor\":\"Non-Voice\",\"reference_id\":\"Onfido_Non-Voice_VNM\",\"custom_reference_id\":\"Onfido_Non-Voice_VNM\"},{\"wid\":\"740544c0a47f0106d6cbe19f1d114546\",\"descriptor\":\"CRMST\",\"reference_id\":\"CRMST\",\"custom_reference_id\":\"CRMST\"},{\"wid\":\"7f380274835e010f155b977c34800000\",\"descriptor\":\"9514 - 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Indonesia (Evergreen)\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Representative \",\"street\":\"IDN Jakarta\",\"address\":\"IDN Jakarta\",\"city\":\"Jakarta\",\"state\":\"Jakarta\",\"postal_code\":\"12940\",\"region\":\"Jakarta\",\"country\":\"Indonesia\",\"short_description\":\"The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0<\/h2><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0<\/h2><p>\u2022 High school diploma with three to six months of relevant experience preferred<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0<\/h2><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge.\u00a0 Works with close supervision and clearly defined procedures.\u00a0 Starting to demonstrate familiarity with client terminology, operating standards and procedures.\u00a0 Starter without sustained metric performance levels.<\/p><p><\/p><h2><b>Supplemental Geographical Information <\/b><\/h2><p>RECRUITER ENTER THE APPLICABLE LANGUAGE:<\/p><p><\/p><p>GERMANY - This job description does not apply to employees in Germany.<\/p><p><\/p><p>UNITED KINGDOM- EXCLUDE HIGH SCHOOL INFORMATION IN CANDIDATE PROFILE SECTION<\/p><p>\u00a0\u00a0\u00a0<\/p><p>PHILIPPINES\u00a0\u00a0<\/p><p>\u2022 Minimum of two years of college education. No prior call center experience is required<\/p><p>\u2022 Ability to think clearly and can explain simple issues effectively, both written and verbally<\/p><p>\u00a0\u00a0\u00a0<\/p><p>INDIA\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy<\/p><p>\u2022 Clarify customer requirements; probe for and confirm understanding of requirements or problem<\/p><p>\u2022 Confirm customer understanding of the solution and provide additional customer education as needed<\/p><p>\u2022 Ability to learn including strong problem solving skills<\/p><p>\u2022 Demonstrate strong probing and problem solving skills<\/p><p>\u2022 Should be able to handle complex queries<\/p><p>\u2022 Should be able to resolve customer queries independently\u00a0<\/p><p><\/p><h2><b>Disclaimer\u00a0\u00a0 <\/b><\/h2><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p><p><\/p><p>Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.<\/p><p><\/p>\",\"ats_external_id\":\"R1579990\",\"location\":\"Jakarta, Jakarta\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-21T06:59:05.652+07:00\",\"created_at\":\"2025-08-28T19:37:12.409+07:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-indonesia.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNw?\",\"apply_url\":\"https:\/\/concentrix-indonesia.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNw\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"language\":[],\"location\":{\"city\":\"Jakarta\",\"state\":null,\"country\":{\"wid\":\"b31234dbcdda4da9ba8fa073c5944e36\",\"iso2\":\"ID\",\"iso3\":\"IDN\",\"descriptor\":\"Indonesia\",\"iso_numeric\":\"360\"},\"postal_code\":\"12940\",\"primary_location\":{\"id\":\"JP_IDN_Jakarta\",\"wid\":\"740544c0a47f0113293cb8781f11f358\",\"descriptor\":\"IDN Jakarta\"}},\"languages\":null,\"recruiter\":{\"email\":{\"wid\":\"d2081cf2222f103079b45b305d970001\",\"address\":\"silviana.irawati@concentrix.com\"},\"last_name\":\"Irawati\",\"first_name\":\"Silviana\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC0570\",\"wid\":\"f9af6d7260980109b01f59fb4f0632e2\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-298354\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/IDN-Jakarta\/Advisor-I--Customer-Service---Indonesia_R1579990\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/IDN-Jakarta\/Advisor-I--Customer-Service---Indonesia_R1579990\/apply\",\"job_requisition_id\":\"R1579990\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"wid\":\"fdddd3f9ef911002fd0b161541550001\",\"address\":\"shailesh.nandanwar@concentrix.com\"},\"last_name\":\"Nandanwar\",\"first_name\":\"Shailesh\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1579990\",\"wid\":\"7e8bf299ebcc1020aff9e0184b080000\",\"descriptor\":\"R1579990 Advisor I, Customer Service - Indonesia (Evergreen) (Open)\"},\"recruiter_group\":[{\"email\":{\"wid\":\"d2081cf2222f103079b45b305d970001\",\"address\":\"silviana.irawati@concentrix.com\"},\"last_name\":\"Irawati\",\"first_name\":\"Silviana\"}],\"requisition_type\":null,\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-indonesia\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"5\",\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"1\",\"auto_call\":\"0\",\"on_erp_listing\":\"1\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"53\",\"campaign_id\":\"16\",\"campaign_title\":\"R1684497 Customer Service - Surakarta (Evergreen)\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Representative \",\"street\":\"IDN Yogyakarta - Lippo Mall GF, 1st & Upper Ground Flr\",\"address\":\"IDN Yogyakarta - Lippo Mall GF, 1st & Upper Ground Flr\",\"city\":\"Yogyakarta\",\"state\":\"Jawa Tengah\",\"postal_code\":\"55221\",\"region\":\"Central Java\",\"country\":\"Indonesia\",\"short_description\":\"The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0<\/h2><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0<\/h2><p>\u2022 High school diploma with three to six months of relevant experience preferred<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0<\/h2><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge.\u00a0 Works with close supervision and clearly defined procedures.\u00a0 Starting to demonstrate familiarity with client terminology, operating standards and procedures.\u00a0 Starter without sustained metric performance levels.<\/p><p><\/p><h2><b>Supplemental Geographical Information <\/b><\/h2><p>RECRUITER ENTER THE APPLICABLE LANGUAGE:<\/p><p><\/p><p>GERMANY - This job description does not apply to employees in Germany.<\/p><p><\/p><p>UNITED KINGDOM- EXCLUDE HIGH SCHOOL INFORMATION IN CANDIDATE PROFILE SECTION<\/p><p>\u00a0\u00a0\u00a0<\/p><p>PHILIPPINES\u00a0\u00a0<\/p><p>\u2022 Minimum of two years of college education. No prior call center experience is required<\/p><p>\u2022 Ability to think clearly and can explain simple issues effectively, both written and verbally<\/p><p>\u00a0\u00a0\u00a0<\/p><p>INDIA\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy<\/p><p>\u2022 Clarify customer requirements; probe for and confirm understanding of requirements or problem<\/p><p>\u2022 Confirm customer understanding of the solution and provide additional customer education as needed<\/p><p>\u2022 Ability to learn including strong problem solving skills<\/p><p>\u2022 Demonstrate strong probing and problem solving skills<\/p><p>\u2022 Should be able to handle complex queries<\/p><p>\u2022 Should be able to resolve customer queries independently\u00a0<\/p><p><\/p><h2><b>Disclaimer\u00a0\u00a0 <\/b><\/h2><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p><p><\/p><p>Concentrix is an equal opportunity employer. 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Refer a friend and earn an exciting reward when they join our team!<\/p>\\n<p><a href=\\\"..\/..\/..\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMDc\\\">External Referral Program - Bulgaria<\/a><\/p>\\n<p><em>You appreciate our values of recognition, integrity, unity, and commitment, and you are eager to create the \\\"wow\\\" too. 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You will handle vital inquiries, directly influencing customer satisfaction and service quality.<\/p>\\n<p><strong>Key Responsibilities:<\/strong><\/p>\\n<ul>\\n<li><strong>Engage with Customers:<\/strong>&nbsp;Handle calls regarding outstanding balances, direct debits, and scheme modifications for Wmo and Wlz<\/li>\\n<li><strong>Efficient Processing:<\/strong>&nbsp;Manage written requests for updates to account information and ensure seamless direct debit processes<\/li>\\n<li><strong>Deliver Excellence:<\/strong>&nbsp;Provide top-notch customer service while maintaining high standards of administrative accuracy<\/li>\\n<\/ul>\\n<p><strong>Ideal Candidate Traits:<\/strong><\/p>\\n<ul>\\n<li><strong>Masterful Language Skills:&nbsp;<\/strong>Fluency in Dutch (both verbal and written) and good command of English<\/li>\\n<li><strong>Exceptional Communicator:<\/strong>&nbsp;Your ability to convey ideas clearly and engagingly sets you apart<\/li>\\n<li><strong>Tech-Savvy:<\/strong>&nbsp;You're comfortable using various computer applications and tools, making technology work for you<\/li>\\n<li><strong>Organized and Analytical:<\/strong>&nbsp;Your decision-making prowess and analytical capabilities help you stay ahead, keeping everything on track<\/li>\\n<li><strong>Customer-Centric Attitude:<\/strong>&nbsp;You have a positive outlook with a relentless focus on delivering outstanding customer satisfaction<\/li>\\n<li><strong>Valuable Experience:<\/strong>&nbsp;While previous experience in a customer service center is a plus, your eagerness to learn and grow is what truly matters to us<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>What do you get from us?<\/strong><\/p>\\n<ul>\\n<li>Salary at the amount of 2045 EUR gross<\/li>\\n<li>Standard working hours<\/li>\\n<li>Convenient office location, close to bus stations and the metro<\/li>\\n<li>Comprehensive initial training and onboarding (fully paid by us)<\/li>\\n<li>Professional Development and Career Navigation programs to map out the steps in your desired development<\/li>\\n<li>Health and Wellbeing initiatives<\/li>\\n<li>Relocation support if needed (accommodation and travel expenses)<\/li>\\n<li>Part of the additional benefits are Health and Life Insurance, Multisport card, Transport allowance, Bonus for important life events, Additional paid leave for education, Corporate discounts, Company events, and many more<\/li>\\n<\/ul>\\n<p><em>You appreciate our values of recognition, integrity, unity, and commitment, and you are eager to create the \\\"wow\\\" too. More than your background, it is your motivation and your personality that will make you part of our fun-loving community.<\/em><\/p>\\n<p><em>Please note that non-EU residents must have a valid work permit in Bulgaria to be considered for employment.<\/em><\/p>\\n<p><strong><em>Concentrix<\/em><\/strong><strong> <em>Bulgaria is an equal-opportunity employer.<\/em><\/strong><\/p>\\n<p><strong><em>Concentrix considers diversity a fundamental resource and offers everyone accesses to employment opportunities, regardless of gender, age, religion, ethnicity, or any other classification protected by applicable national laws.<\/em><\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>Know someone perfect for this role? Refer a friend and earn an exciting reward when they join our team!<\/p>\\n<p><a href=\\\"..\/..\/..\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMDc\\\">External Referral Program - Bulgaria<\/a><\/p>\",\"ats_external_id\":\"BG-288\",\"location\":\"Sofia, Sofia\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-08T17:23:46.950+03:00\",\"created_at\":\"2025-08-14T09:40:47.777+03:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yODg?\",\"apply_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yODg\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-bulgaria\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":\"1\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"178\",\"campaign_id\":\"278\",\"campaign_title\":\"Egencia\/ German\/ Sofia\/ night shifts\",\"campaign_type\":\"job_application\",\"job_title\":\"Business Travel Consultant with German - Night Shifts\",\"street\":null,\"address\":null,\"city\":\"Sofia\",\"state\":\"Sofia City Province\",\"postal_code\":\"\",\"region\":\"Sofia\",\"country\":\"Bulgaria\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p data-pm-slice=\\\"1 1 []\\\">Each year our client helps thousands of companies in over 60 markets to better manage their travel programs by providing modern solutions and exceptional service.<\/p>\\n<p><strong>Do you have experience in the travel industry? <\/strong><strong>Are you looking to have your flexible working schedule and strike that perfect work-life balance? <\/strong><strong>Join one of the world&rsquo;s leading Business Travel organizations!<\/strong><\/p>\\n<p data-pm-slice=\\\"1 1 []\\\"><strong>Working time:&nbsp;<\/strong><strong>00:00 a.m - 08:00 a.m Monday - Sunday<\/strong><\/p>\\n<p><strong>Your typical day:<\/strong><\/p>\\n<p>You will deliver high-touch customer care to business travelers embarking on worldwide travel, finding solutions for flight, hotels, train-travel and beyond before and during their business trips. Your help will ensure they fly with ease, arrive fresh for meetings and get back home on time for their family and friends.<\/p>\\n<p><strong>What you need to have is:<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Strong phone and verbal communication skills, along with active listening.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Fluency in German, both written and verbal<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Working level of English<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Work experience<strong> <\/strong>in the travel, airline, hospitality or similar industry is an advantage<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Work experience in a customer experience center is an advantage<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Good typing and computer skills (MS Office applications)<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Be organized, have decision-making and analytical skills<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Team player with a great attitude<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>High school education<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p data-pm-slice=\\\"1 1 []\\\"><strong>What do you get from us?<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Full-time role with working shifts between <strong>00:00 and 8:00 Monday - Sunday<\/strong><\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Competitive salary of <span data-teams=\\\"true\\\"><strong>1,942.91 EUR<\/strong> + up to <strong>511.30 EUR<\/strong> (prorated based on the number of worked days in the month) + Performance based bonus + Additional payment for night hours<\/span><\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Convenient office location, close to bus stations and the metro<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Comprehensive initial training and onboarding (fully paid by us)<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Continuous training and upskilling programs through Concentrix University<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Professional Development and Career Navigation programs to map out the steps in your desired development<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Health and Wellbeing initiatives<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Relocation support if needed (accommodation and travel expenses)<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Part of the additional benefits are Health and Life Insurance, Multisport card, Transport allowance, Bonus for important life events, Additional paid leave for education, Corporate discounts, Company events, and many more!<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p data-pm-slice=\\\"1 1 []\\\"><em>You appreciate our values of recognition, integrity, unity, and commitment, and you are eager to create the \\\"wow\\\" too. More than your background, it is your motivation and your personality that will make you part of our fun-loving community.<\/em><\/p>\\n<p><em>Please note that non-EU residents must have a valid work permit in Bulgaria to be considered for employment.<\/em><\/p>\\n<p><em><strong>Concentrix<\/strong><\/em> <em><strong>Bulgaria is an equal-opportunity employer<\/strong><\/em><\/p>\\n<p><em><strong>Concentrix considers diversity a fundamental resource and offers everyone accesses to employment opportunities, regardless of gender, age, religion, ethnicity, or any other classification protected by applicable national laws.<\/strong><\/em><\/p>\\n<p>Know someone perfect for this role? Refer a friend and earn an exciting reward when they join our team!<\/p>\\n<p><a href=\\\"..\/..\/..\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMDc\\\">External Referral Program - Bulgaria<\/a><\/p>\",\"ats_external_id\":\"BG-278\",\"location\":\"Sofia, Sofia\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-09-29T14:21:44.585+03:00\",\"created_at\":\"2025-08-13T16:06:27.633+03:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNzg?\",\"apply_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNzg\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-bulgaria\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":\"1\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"179\",\"campaign_id\":\"277\",\"campaign_title\":\"Egencia\/ German\/ Sofia\/ late shifts\",\"campaign_type\":\"job_application\",\"job_title\":\"Business Travel Consultant with German - Late Shifts\",\"street\":null,\"address\":null,\"city\":\"Sofia\",\"state\":\"Sofia City Province\",\"postal_code\":\"\",\"region\":\"Sofia\",\"country\":\"Bulgaria\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p data-pm-slice=\\\"1 1 []\\\">Each year our client helps thousands of companies in over 60 markets to better manage their travel programs by providing modern solutions and exceptional service.<\/p>\\n<p><strong>Do you have experience in the travel industry? <\/strong><strong>Are you looking to have your flexible working schedule and strike that perfect work-life balance? <\/strong><strong>Join one of the world&rsquo;s leading Business Travel organizations!<\/strong><\/p>\\n<p data-pm-slice=\\\"1 1 []\\\"><strong>Working time: 3:00pm-12:00am Monday - Sunday<\/strong><\/p>\\n<p><strong>Your typical day:<\/strong><\/p>\\n<p>You will deliver high-touch customer care to business travelers embarking on worldwide travel, finding solutions for flight, hotels, train-travel and beyond before and during their business trips. Your help will ensure they fly with ease, arrive fresh for meetings and get back home on time for their family and friends.<\/p>\\n<p><strong>What you need to have is:<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Strong phone and verbal communication skills, along with active listening.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Fluency in German, both written and verbal<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Working level of English<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Work experience<strong> <\/strong>in the travel, airline, hospitality or similar industry is an advantage<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Work experience in a customer experience center is an advantage<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Good typing and computer skills (MS Office applications)<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Be organized, have decision-making and analytical skills<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Team player with a great attitude<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>High school education<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>What can you expect from us:<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Competitive salary of 4,000 BGN gross with monthly performance-based bonuses<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Convenient office location, close to bus stations and the metro<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Comprehensive initial training and onboarding (fully paid by us)<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Continuous training and upskilling programs through Concentrix University<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Professional Development and Career Navigation programs to map out the steps in your desired development<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Health and Wellbeing initiatives<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Relocation support if needed (accommodation and travel expenses)<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Part of the additional benefits are Health and Life Insurance, Multisport card, Transport allowance, Bonus for important life events, Additional paid leave for education, Corporate discounts, Company events, and many more!<\/p>\\n<\/li>\\n<\/ul>\\n<p data-pm-slice=\\\"1 1 []\\\"><em>You appreciate our values of recognition, integrity, unity, and commitment, and you are eager to create the \\\"wow\\\" too. More than your background, it is your motivation and your personality that will make you part of our fun-loving community.<\/em><\/p>\\n<p><em>Please note that non-EU residents must have a valid work permit in Bulgaria to be considered for employment.<\/em><\/p>\\n<p><em><strong>Concentrix<\/strong><\/em> <em><strong>Bulgaria is an equal-opportunity employer<\/strong><\/em><\/p>\\n<p><em><strong>Concentrix considers diversity a fundamental resource and offers everyone accesses to employment opportunities, regardless of gender, age, religion, ethnicity, or any other classification protected by applicable national laws.<\/strong><\/em><\/p>\\n<p>Know someone perfect for this role? Refer a friend and earn an exciting reward when they join our team!<\/p>\\n<p><a href=\\\"..\/..\/..\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMDc\\\">External Referral Program - Bulgaria<\/a><\/p>\",\"ats_external_id\":\"BG-277\",\"location\":\"Sofia, Sofia\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-09-29T14:21:44.508+03:00\",\"created_at\":\"2025-08-13T16:02:29.450+03:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNzc?\",\"apply_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNzc\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-bulgaria\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":\"1\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"180\",\"campaign_id\":\"273\",\"campaign_title\":\"CP\/ French\/ WAH\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Support Representative with French for EV Charging Company\",\"street\":null,\"address\":null,\"city\":\"Remote\",\"state\":null,\"postal_code\":\"\",\"region\":\"Remote\",\"country\":\"Bulgaria\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p data-pm-slice=\\\"1 3 []\\\"><strong>We are growing!<\/strong><\/p>\\n<p>Our client operates the world&rsquo;s largest and most open electric vehicle charging network. They also design, build, and support the technology that powers it.<\/p>\\n<p><strong>Your typical day:<\/strong><\/p>\\n<p>As a representative of the company, you will be expected to deliver high-quality customer service by phone. You will receive inbound calls from current and prospective customers needing real-time assistance. You will provide problem resolution to the customers by performing a question diagnosis while guiding users through step-by-step solutions. Solutions include resolving username\/password problems, uninstalling\/reinstalling the mobile application, verifying proper account setup, and guiding users to navigate application menus. You will provide support by clearly communicating solutions in a user-friendly, professional manner.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>What you need to have is:<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Fluency in <strong>French and English<\/strong>, both written and verbal<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Excellent communication and customer handling skills<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Work experience in a customer service center is an advantage<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Solid computer skills (MS Office, use of the internet, e-mail, and web-based applications)<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Interest in technology and desire to learn new skills.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Be organized, have problem-solving and analytical skills&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Team player with a great attitude<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>High school education<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>What do you get from us?<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Competitive salary<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Standard working hours from Monday to Sunday (flexible shifts from 9:00 am to 9:00 pm)<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Virtual training and work-from-home options<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Comprehensive initial training and onboarding (fully paid by us)<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Professional Development and Career Navigation programs to map out the steps in your desired development<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Health and Wellbeing initiatives<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Relocation support if needed (accommodation and travel expenses)<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Part of the additional benefits are Health and Life Insurance, Multisport card, Transport allowance, Bonus for important life events, Additional paid leave for education, Corporate discounts, Company events, and many more<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><em>You appreciate our values of recognition, integrity, unity, and commitment, and you are eager to create the \\\"wow\\\" too. More than your background, it is your motivation and your personality that will make you part of our fun-loving community.<\/em><\/p>\\n<p><em>Please note that non-EU residents must have a valid work permit in Bulgaria to be considered for employment.<\/em><\/p>\\n<p><strong><em>Concentrix<\/em><\/strong><strong> <em>Bulgaria is an equal-opportunity employer.<\/em><\/strong><\/p>\\n<p><strong><em>Concentrix considers diversity a fundamental resource and offers everyone access to employment opportunities, regardless of gender, age, religion, ethnicity, or any other classification protected by applicable national laws.<\/em><\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>Know someone perfect for this role? Refer a friend and earn an exciting reward when they join our team!&nbsp;<\/p>\\n<p><a href=\\\"..\/..\/..\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMDc\\\">External Referral Program - Bulgaria<\/a><\/p>\",\"ats_external_id\":\"BG-273\",\"location\":\"Remote, Remote\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-09-21T12:19:06.347+03:00\",\"created_at\":\"2025-08-13T13:02:11.518+03:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNzM?\",\"apply_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNzM\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-bulgaria\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":\"0\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"39\",\"campaign_id\":\"7\",\"campaign_title\":\"Bucaramanga EN\",\"campaign_type\":\"job_application\",\"job_title\":\"Bilingual Positions\",\"street\":\"COL Bucaramanga - Cra. 27 #33-51 Mejoras P\u00fablicas\",\"address\":\"COL Bucaramanga - Cra. 27 #33-51 Mejoras P\u00fablicas\",\"city\":\"Bucaramanga\",\"state\":\"Santander\",\"postal_code\":\"680002\u00a0\",\"region\":\"Santander\",\"country\":\"Colombia\",\"short_description\":\"WHAT\u2019S IN IT FOR YOU?\\n\\nA diverse, global organization full of intelligent, friendly people to bounce ideas off, learn from and grow with\u00a0\\nEndless career opportunities and clear paths for career development\u00a0\\nA competitive salary\u00a0\\nInclusive perks and benefits\u00a0\\nOpportunity for monthly performance incentives\u00a0\",\"long_description\":\"<p><br \/><b><u>Job Type:<\/u><\/b><b>\u00a0\u00a0Full-Time<\/b>\u00a0<\/p><p><b><u><span>Location<\/span><\/u><\/b><b><span>:<\/span><\/b>\u00a0Bucaramanga, Colombia<\/p><p><\/p><p><\/p><p><b><span>WHAT\u2019S IN IT FOR YOU?<\/span><\/b><\/p><ul><li>A diverse, global organization full of intelligent, friendly people to bounce ideas off, learn from and grow with\u00a0<\/li><li>Endless career opportunities and clear paths for career development\u00a0<\/li><li>A competitive salary\u00a0<\/li><li>Inclusive perks and benefits\u00a0<\/li><li>Opportunity for monthly performance incentives\u00a0<\/li><\/ul><p><\/p><p><b><span>WHAT YOU WANT MATTERS TO US<\/span><\/b><\/p><p>Think about making a check list with all of the things that would make you feel good at work. Does your check list have meeting a diverse group of like-minded new people on it? How about being recognized and rewarded for doing great things? Maybe you pictured a place where you could have all of these things while making a positive difference in people\u2019s day. If so, Concentrix is a great place for you. Every day we spread positivity in others&#39; lives through compassionate customer interactions and genuine problem solving with a human touch. Doing right by people is in our DNA because we believe a desire to be treated with care and respect is a universal part of the human experience. This philosophy drives everything we do and creates the framework for how we treat our customers and our staff.<\/p><p>No matter your background or your years of experience, getting started or establishing your career path might seem challenging, but often the answer is much simpler than you think.\u00a0We are looking for customer service experts<\/p><p>This role is the perfect opportunity for someone considering a career in customer service field.<\/p><p><\/p><p><\/p><p><b><span>WHAT WOULD YOU BRING TO OUR TEAM?<\/span><\/b><\/p><p>Your passion for doing good for other people will help you bond with your customers and your team<span>.\u00a0You will actively listen and troubleshoot to provide a great customer experience. Your\u00a0attention to detail, ability to think outside the box, excellent communication, and passion\u00a0will help you excel in this role.<\/span>\u00a0<\/p><p><\/p><p><b><span>TO BECOME A PART OF OUR TEAM:<\/span><\/b><\/p><ul><li><span>List of criteria including background<\/span><\/li><li><span>Education needed<\/span><\/li><li><span>Availability needed<\/span><\/li><li><span>Background clearance etc.<\/span><\/li><\/ul><p><\/p><p><b><span>CALL US HOME:<\/span><\/b><\/p><p><span>If you find yourself smiling right now and this feels like the perfect next step in your\u00a0career, we want to hear from you! Apply today and find out why 290,000&#43; people around the globe choose to call Concentrix home.\u00a0<\/span><\/p><p><\/p><p>Concentrix is an award-winning global CX solutions company who creates amazing experiences for the world\u2019s best brands and their customers. We\u2019re an ambitious team of innovators, risk-takers, and game-changers: the kind of folks who thrive on solving complex problems.<\/p><p><\/p><p><span>All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.<\/span><\/p><p><\/p><p><b>Learn more:<\/b><\/p><p><b>Concentrix<\/b>\u202fon Facebook |\u202f<b>Concentrix\u00a0<\/b>on Instagram |\u202f<b>www.concentrix.com<\/b>\u00a0<\/p><p><\/p><p><i>The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. These are not intended to be a comprehensive list of all responsibilities, duties, skills, or working conditions.<\/i>\u00a0<\/p>\",\"ats_external_id\":\"R1663996\",\"location\":\"Bucaramanga, Santander\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-20T19:59:15.548-04:00\",\"created_at\":\"2025-08-08T00:21:13.987-04:00\",\"latitude\":\"7.119349\",\"longitude\":\"-73.1227416\",\"landing_page_url\":\"https:\/\/concentrix-colombia.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83?\",\"apply_url\":\"https:\/\/concentrix-colombia.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact 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12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-colombia\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"1\",\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"1\",\"auto_call\":\"0\",\"on_erp_listing\":null,\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"108\",\"campaign_id\":\"12\",\"campaign_title\":\"San Isidro Ventas\",\"campaign_type\":\"job_application\",\"job_title\":\"Agente de Ventas \",\"street\":\"PER Lima - Avenida El Camino Real N195 Calle Santa Luisa\",\"address\":\"PER Lima - Avenida El Camino Real N195 Calle Santa Luisa\",\"city\":\"Lima\",\"state\":\"Lima\",\"postal_code\":\"1000\",\"region\":null,\"country\":\"Peru\",\"short_description\":\"The Advisor I, Technical Support responds to basic and routine inquiries of a technical nature including hardware\/software, or other designated client products. This position assists external users of the client's technical products or services by answering questions and solving problems involved in their use.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0<\/h2><p>\u2022 Assist external users of the client&#39;s technical products or services; identify, investigate, research and provide resolution to user questions and problems<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Troubleshoot basic and routine customer issues that are technical in nature; including hardware, software, networking, or other designated client products<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Follow appropriate escalation path to resolve technical issues; including making follow up outbound calls to customers or other parties as needed<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Solve problems that are generally unstructured and require extensive use of conceptual thinking skills<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0<\/h2><p>\u2022 Associate\u2019s Degree in related technical discipline with six years of related technical experience preferred<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Achieve and maintain recognized and applicable technical certification(s)<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Relevant technical expertise related to program (i.e. hardware, software, networking, data storage, troubleshooting, repair)<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Working knowledge of client technical systems<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to learn including strong problem solving skills<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with proficient attention to detail<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently with minimal supervision<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Able to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p>\u00a0\u00a0\u00a0<\/p><h2>Career Framework Role\u00a0<\/h2><p>Has program required basic skillset to perform routine tasks within simple processes but lacking program\/product specific knowledge.\u00a0 Works with close supervision and clearly defined procedures.\u00a0 Starting to demonstrate familiarity with client terminology, operating standards and procedures.\u00a0 Starter without sustained metric performance levels .<\/p><p>\u00a0\u00a0\u00a0<\/p><h2>Supplemental Geographical Information<\/h2><p>RECRUITER ENTER THE APPLICABLE LANGUAGE:<\/p><p><\/p><p>GERMANY - This job description does not apply to employees in Germany.<\/p><p><\/p><p>UNITED KINGDOM- EXCLUDE HIGH SCHOOL INFORMATION IN CANDIDATE PROFILE SECTION<\/p><p><\/p><p>PHILIPPINES\u00a0\u00a0<\/p><p>\u2022 Minimum of two years of college education in related technical discipline.\u00a0 No prior call center experience is required<\/p><p>\u2022 Ability to think clearly and can explain simple issues effectively, both written and verbally<\/p><p>\u2022 Ability to resolve basic to moderate technical issues<\/p><p>\u00a0\u00a0\u00a0<\/p><p>INDIA\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy<\/p><p>\u2022 Clarify customer requirements; probe for and confirm understanding of requirements or problem<\/p><p>\u2022 Confirm customer understanding of the solution and provide additional customer education as needed<\/p><p>\u2022 Ability to learn including strong problem solving skills<\/p><p>\u2022 Demonstrate strong probing and problem solving skills<\/p><p>\u2022 Should be able to handle complex queries<\/p><p>\u2022 Should be able to resolve customer queries independently<\/p><p>\u00a0\u00a0\u00a0<\/p><h2>Disclaimer\u00a0\u00a0<\/h2><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p>\",\"ats_external_id\":\"R1664377\",\"location\":\"Lima, Lima\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-20T18:59:08.086-05:00\",\"created_at\":\"2025-08-05T00:56:05.530-05:00\",\"latitude\":\"-12.0466888\",\"longitude\":\"-77.04308859999999\",\"landing_page_url\":\"https:\/\/concentrix-peru.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMg?\",\"apply_url\":\"https:\/\/concentrix-peru.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMg\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact 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Center\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC0610\",\"wid\":\"f9af6d726098012df3d36dfc4f068be2\",\"descriptor\":\"Advisor I, Sales\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-356586\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PER-Lima---Avenida-El-Camino-Real-N195-Calle-Santa-Luisa\/Soporte-Tcnico-ES_R1664377\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PER-Lima---Avenida-El-Camino-Real-N195-Calle-Santa-Luisa\/Soporte-Tcnico-ES_R1664377\/apply\",\"job_requisition_id\":\"R1664377\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"wid\":\"97a53c4a0e8a100408fed115f9fb0000\",\"address\":\"jorge.pizarro@concentrix.com\"},\"last_name\":\"Pizarro\",\"first_name\":\"Jorge\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1664377\",\"wid\":\"5495427cd65410284fb76c1db55c0000\",\"descriptor\":\"R1664377 San Isidro Ventas (Evergreen) (Open)\"},\"recruiter_group\":[{\"email\":{\"wid\":\"c48bdf991b8b100409a9ec74a9d10000\",\"address\":\"alberto.rodriguez2@concentrix.com\"},\"last_name\":\"Rodriguez\",\"first_name\":\"Alberto\"},{\"email\":{\"wid\":\"c77289a81245102ed8dbbc9b0fd40002\",\"address\":\"andrea.gavidia@concentrix.com\"},\"last_name\":\"Gavidia\",\"first_name\":\"Andrea\"},{\"email\":{\"wid\":\"e16256614f5e102510227fc49be80001\",\"address\":\"aymek.delacruz@concentrix.com\"},\"last_name\":\"De La 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12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-peru\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"1\",\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":\"0\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"109\",\"campaign_id\":\"11\",\"campaign_title\":\"San Isidro Canales escritos\",\"campaign_type\":\"job_application\",\"job_title\":\"San Isidro Canales escritos\",\"street\":\"PER Lima - Avenida El Camino Real N195 Calle Santa Luisa\",\"address\":\"PER Lima - Avenida El Camino Real N195 Calle Santa Luisa\",\"city\":\"Lima\",\"state\":\"Lima\",\"postal_code\":\"1000\",\"region\":null,\"country\":\"Peru\",\"short_description\":\"The Advisor I, Sales position interfaces with customers via inbound calls, outbound calls, or through the Internet for the purpose of selling basic products and services. This position is responsible for processing customer orders and sales, providing\/receiving information, selling client products\/service, as well as providing basic customer service support.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities<\/h2><p>\u2022 Achieve specific sales targets and maximizing sale opportunities on each and every call<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Use script and\/or probing techniques to determine customer needs and offer the most appropriate product or service to address their needs<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain broad knowledge of products, pricing, promotions, and procedures<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ensure service delivered to our customers meets contractual sales goals and other Key Performance Indicators (\u2018KPIs\u2019)<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and sales performance<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Answer billing questions by talking through components of customer accounts<\/p><p>\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0<\/h2><p>\u2022 High school diploma with three to six months of sales experience preferred<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong communication and negotiation skills required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Basic computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast paced environment<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with proficient attention to detail<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Able to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p>\u00a0\u00a0\u00a0<\/p><h2>Career Framework Role\u00a0<\/h2><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge.\u00a0 Works with close supervision and clearly defined procedures.\u00a0 Starting to demonstrate familiarity with client terminology, operating standards and procedures.\u00a0 Starter without sustained metric performance levels.<\/p><p>\u00a0\u00a0\u00a0<\/p><h2>Supplemental Geographical Information<\/h2><p>RECRUITER ENTER THE APPLICABLE LANGUAGE:<\/p><p><\/p><p>GERMANY - This job description does not apply to employees in Germany.<\/p><p>\u00a0\u00a0\u00a0<\/p><p>UNITED KINGDOM- EXCLUDE HIGH SCHOOL INFORMATION IN CANDIDATE PROFILE SECTION<\/p><p>\u00a0\u00a0\u00a0<\/p><p>PHILIPPINES\u00a0\u00a0<\/p><p>\u2022 Minimum of two years of college education. No prior call center experience is required<\/p><p>\u2022 Ability to think clearly and can explain simple issues effectively, both written and verbally<\/p><p>\u00a0\u00a0\u00a0<\/p><p>INDIA\u00a0\u00a0<\/p><p>\u2022 High school diploma with zero to six months of sales experience preferred\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy<\/p><p>\u2022 Clarify customer requirements; probe for and confirm understanding of requirements or problem<\/p><p>\u2022 Confirm customer understanding of the solution and provide additional customer education as needed<\/p><p>\u2022 Ability to learn including strong problem solving skills<\/p><p>\u2022 Demonstrate strong probing and problem solving skills<\/p><p>\u2022 Should be able to handle complex queries<\/p><p>\u2022 Should be able to resolve customer queries independently<\/p><p>\u00a0\u00a0\u00a0<\/p><h2>Disclaimer\u00a0\u00a0<\/h2><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p>\",\"ats_external_id\":\"R1664375\",\"location\":\"Lima, Lima\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-20T18:59:08.076-05:00\",\"created_at\":\"2025-08-05T00:55:38.360-05:00\",\"latitude\":\"-12.0466888\",\"longitude\":\"-77.04308859999999\",\"landing_page_url\":\"https:\/\/concentrix-peru.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMQ?\",\"apply_url\":\"https:\/\/concentrix-peru.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMQ\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact 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12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-peru\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"1\",\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":\"0\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"110\",\"campaign_id\":\"10\",\"campaign_title\":\"Independencia Ventas\",\"campaign_type\":\"job_application\",\"job_title\":\"Agente de Ventas\",\"street\":\"PER Lima - Marcos Farfan 3346 Independencia\",\"address\":\"PER Lima - Marcos Farfan 3346 Independencia\",\"city\":\"Lima\",\"state\":\"Lima\",\"postal_code\":\"15311\",\"region\":null,\"country\":\"Peru\",\"short_description\":\"The Advisor I, Sales position interfaces with customers via inbound calls, outbound calls, or through the Internet for the purpose of selling basic products and services. This position is responsible for processing customer orders and sales, providing\/receiving information, selling client products\/service, as well as providing basic customer service support.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities<\/h2><p>\u2022 Achieve specific sales targets and maximizing sale opportunities on each and every call<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Use script and\/or probing techniques to determine customer needs and offer the most appropriate product or service to address their needs<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain broad knowledge of products, pricing, promotions, and procedures<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ensure service delivered to our customers meets contractual sales goals and other Key Performance Indicators (\u2018KPIs\u2019)<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and sales performance<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Answer billing questions by talking through components of customer accounts<\/p><p>\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0<\/h2><p>\u2022 High school diploma with three to six months of sales experience preferred<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong communication and negotiation skills required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Basic computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast paced environment<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with proficient attention to detail<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Able to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p>\u00a0\u00a0\u00a0<\/p><h2>Career Framework Role\u00a0<\/h2><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge.\u00a0 Works with close supervision and clearly defined procedures.\u00a0 Starting to demonstrate familiarity with client terminology, operating standards and procedures.\u00a0 Starter without sustained metric performance levels.<\/p><p>\u00a0\u00a0\u00a0<\/p><h2>Supplemental Geographical Information<\/h2><p>RECRUITER ENTER THE APPLICABLE LANGUAGE:<\/p><p><\/p><p>GERMANY - This job description does not apply to employees in Germany.<\/p><p>\u00a0\u00a0\u00a0<\/p><p>UNITED KINGDOM- EXCLUDE HIGH SCHOOL INFORMATION IN CANDIDATE PROFILE SECTION<\/p><p>\u00a0\u00a0\u00a0<\/p><p>PHILIPPINES\u00a0\u00a0<\/p><p>\u2022 Minimum of two years of college education. No prior call center experience is required<\/p><p>\u2022 Ability to think clearly and can explain simple issues effectively, both written and verbally<\/p><p>\u00a0\u00a0\u00a0<\/p><p>INDIA\u00a0\u00a0<\/p><p>\u2022 High school diploma with zero to six months of sales experience preferred\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy<\/p><p>\u2022 Clarify customer requirements; probe for and confirm understanding of requirements or problem<\/p><p>\u2022 Confirm customer understanding of the solution and provide additional customer education as needed<\/p><p>\u2022 Ability to learn including strong problem solving skills<\/p><p>\u2022 Demonstrate strong probing and problem solving skills<\/p><p>\u2022 Should be able to handle complex queries<\/p><p>\u2022 Should be able to resolve customer queries independently<\/p><p>\u00a0\u00a0\u00a0<\/p><h2>Disclaimer\u00a0\u00a0<\/h2><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p>\",\"ats_external_id\":\"R1664372\",\"location\":\"Lima, Lima\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-20T18:59:08.061-05:00\",\"created_at\":\"2025-08-05T00:55:04.643-05:00\",\"latitude\":\"-12.0466888\",\"longitude\":\"-77.04308859999999\",\"landing_page_url\":\"https:\/\/concentrix-peru.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMA?\",\"apply_url\":\"https:\/\/concentrix-peru.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMA\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"es\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"language\":[],\"location\":{\"city\":\"Lima\",\"state\":\"Lima\",\"country\":{\"wid\":\"0eb156ca580c4db786a7894bdaa77450\",\"iso2\":\"PE\",\"iso3\":\"PER\",\"descriptor\":\"Peru\",\"iso_numeric\":\"604\"},\"postal_code\":\"15311\",\"primary_location\":{\"id\":\"PE-LIM-INDEP-01\",\"wid\":\"d336840d2e5c101d4795d18c6a3a0000\",\"descriptor\":\"PER Lima - Marcos Farfan 3346 Independencia\"}},\"languages\":null,\"recruiter\":{\"email\":{\"wid\":\"c48bdf991b8b100409a9ec74a9d10000\",\"address\":\"alberto.rodriguez2@concentrix.com\"},\"last_name\":\"Rodriguez\",\"first_name\":\"Alberto\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC0610\",\"wid\":\"f9af6d726098012df3d36dfc4f068be2\",\"descriptor\":\"Advisor I, Sales\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-338521\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PER-Lima---Marcos-Farfan-3346-Independencia\/Ventas-ES_R1664372\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/PER-Lima---Marcos-Farfan-3346-Independencia\/Ventas-ES_R1664372\/apply\",\"job_requisition_id\":\"R1664372\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"wid\":\"97a53c4a0e8a100408fed115f9fb0000\",\"address\":\"jorge.pizarro@concentrix.com\"},\"last_name\":\"Pizarro\",\"first_name\":\"Jorge\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1664372\",\"wid\":\"e627d413a41510284f76f9272a920000\",\"descriptor\":\"R1664372 Independencia Ventas (Evergreen) (Open)\"},\"recruiter_group\":[{\"email\":{\"wid\":\"c48bdf991b8b100409a9ec74a9d10000\",\"address\":\"alberto.rodriguez2@concentrix.com\"},\"last_name\":\"Rodriguez\",\"first_name\":\"Alberto\"},{\"email\":{\"wid\":\"c77289a81245102ed8dbbc9b0fd40002\",\"address\":\"andrea.gavidia@concentrix.com\"},\"last_name\":\"Gavidia\",\"first_name\":\"Andrea\"},{\"email\":{\"wid\":\"e16256614f5e102510227fc49be80001\",\"address\":\"aymek.delacruz@concentrix.com\"},\"last_name\":\"De La Cruz\",\"first_name\":\"Aymek\"},{\"email\":{\"wid\":\"679768bf490510040938cb22eb4c0006\",\"address\":\"brenda.prado@concentrix.com\"},\"last_name\":\"Prado\",\"first_name\":\"Brenda\"},{\"email\":{\"wid\":\"09134032de50100409aa0c1c025e0003\",\"address\":\"christie.villarreal@concentrix.com\"},\"last_name\":\"Villarreal\",\"first_name\":\"Christie\"},{\"email\":{\"wid\":\"558b2fc81ce41015575ce1e19c760000\",\"address\":\"clarissa.chiroque@concentrix.com\"},\"last_name\":\"Chiroque\",\"first_name\":\"Clarissa\"},{\"email\":{\"wid\":\"9f1773ba2eda1038f27afc8b90960000\",\"address\":\"david.sauni@concentrix.com\"},\"last_name\":\"Sau\u00f1i\",\"first_name\":\"David\"},{\"email\":{\"wid\":\"0e8257cfafcb101420b3fe8915010002\",\"address\":\"daysinicole.gallo1@concentrix.com\"},\"last_name\":\"Gallo\",\"first_name\":\"Daysi\"},{\"email\":{\"wid\":\"8f4d4a0d1172102167f54e29a3db0003\",\"address\":\"emiliekarine.loli@concentrix.com\"},\"last_name\":\"Loli\",\"first_name\":\"Emilie Karine\"},{\"email\":{\"wid\":\"984f3f2d92df1035de070cffbcec0003\",\"address\":\"fabian.vargas@concentrix.com\"},\"last_name\":\"Vargas\",\"first_name\":\"Fabi\u00e1n\"},{\"email\":{\"wid\":\"e98ace25b06f100409b17125b28a0003\",\"address\":\"gabriela.guzman@concentrix.com\"},\"last_name\":\"Guzman\",\"first_name\":\"Gabriela\"},{\"email\":{\"wid\":\"db3c2838e0b710211e035ee49f9e0000\",\"address\":\"gianellasofia.romero@concentrix.com\"},\"last_name\":\"Romero\",\"first_name\":\"Gianella Sof\u00eda\"},{\"email\":{\"wid\":\"97a53c4a0e8a1004091220447b850001\",\"address\":\"giuliana.goicochea@concentrix.com\"},\"last_name\":\"Goicochea\",\"first_name\":\"Giuliana\"},{\"email\":{\"wid\":\"fe39dae73bbe10040924a1e3c26b0001\",\"address\":\"italo.sanchez@concentrix.com\"},\"last_name\":\"Sanchez\",\"first_name\":\"Italo\"},{\"email\":{\"wid\":\"5c31bebadf84101df00c6a234a260006\",\"address\":\"jessicaivone.bardalez@concentrix.com\"},\"last_name\":\"Bardalez\",\"first_name\":\"Jessica Ivone\"},{\"email\":{\"wid\":\"cef327a592a310040940ec49b67e0002\",\"address\":\"jesus.guzman@concentrix.com\"},\"last_name\":\"Guzman\",\"first_name\":\"Jesus\"},{\"email\":{\"wid\":\"7a81d3cb766210061207025292cc0003\",\"address\":\"jesus.diestra@concentrix.com\"},\"last_name\":\"Diestra\",\"first_name\":\"Jesus\"},{\"email\":{\"wid\":\"7f97141f1016102218074cdd1e950006\",\"address\":\"jhonnyalexander.sarango@concentrix.com\"},\"last_name\":\"Sarango\",\"first_name\":\"Jhonny Alexander\"},{\"email\":{\"wid\":\"36c59e08df23100409b3757798ee0002\",\"address\":\"joa.choque@concentrix.com\"},\"last_name\":\"Choque\",\"first_name\":\"Joa\"},{\"email\":{\"wid\":\"503c0258d73f10040979cc590a910003\",\"address\":\"jonnally.cotrina@concentrix.com\"},\"last_name\":\"Cotrina\",\"first_name\":\"Jonnally\"},{\"email\":{\"wid\":\"dd359b41e4671025103fa32e723d0002\",\"address\":\"juanfranciscojavier.vargas@concentrix.com\"},\"last_name\":\"Vargas\",\"first_name\":\"Juan Francisco Javier\"},{\"email\":{\"wid\":\"40863ea9ad9310040911ab1e77f40000\",\"address\":\"katty.reyes@concentrix.com\"},\"last_name\":\"Reyes\",\"first_name\":\"Katty\"},{\"email\":{\"wid\":\"ba89be6850b3101fcad4a0d0015d0004\",\"address\":\"ladyvanesa.auccapuma@concentrix.com\"},\"last_name\":\"Auccapuma\",\"first_name\":\"Lady Vanesa\"},{\"email\":{\"wid\":\"714a698555c910040aaf830878e40000\",\"address\":\"lucy.chamorro@concentrix.com\"},\"last_name\":\"Chamorro\",\"first_name\":\"Lucy\"},{\"email\":{\"wid\":\"23faf16442bb10060cde43b39b550005\",\"address\":\"maly.calsina@concentrix.com\"},\"last_name\":\"Calsina\",\"first_name\":\"Maly\"},{\"email\":{\"wid\":\"c65eb1fdf90b1012448d8a62e01d0001\",\"address\":\"mariafe.campos@concentrix.com\"},\"last_name\":\"Campos\",\"first_name\":\"Maria fe\"},{\"email\":{\"wid\":\"739de12bd6281019675811f412b60001\",\"address\":\"patrick.flores@concentrix.com\"},\"last_name\":\"Flores\",\"first_name\":\"Patrick\"},{\"email\":{\"wid\":\"e98ace25b06f100409662ca07e6a0002\",\"address\":\"rosa.llontop@concentrix.com\"},\"last_name\":\"Llontop\",\"first_name\":\"Rosa\"},{\"email\":{\"wid\":\"6ab34d6b685c101df0045177c2b40003\",\"address\":\"roxanamilagros.torres@concentrix.com\"},\"last_name\":\"Torres\",\"first_name\":\"Roxana Milagros\"},{\"email\":{\"wid\":\"558b2fc81ce41015575cd4ae32460000\",\"address\":\"ruth.velasque@concentrix.com\"},\"last_name\":\"Velasque\",\"first_name\":\"Ruth\"},{\"email\":{\"wid\":\"5bf9c50ec2241009be41922920920004\",\"address\":\"scarlet.alva@concentrix.com\"},\"last_name\":\"Alva\",\"first_name\":\"Scarlet\"},{\"email\":{\"wid\":\"6fc5e82d8409102838960533e4670003\",\"address\":\"sergio.gallardo@concentrix.com\"},\"last_name\":\"Gallardo\",\"first_name\":\"Sergio\"},{\"email\":{\"wid\":\"9b6ad0afd58210040a67166c7a260003\",\"address\":\"vanessa.tincopa@concentrix.com\"},\"last_name\":\"Tincopa\",\"first_name\":\"Vanessa\"},{\"email\":{\"wid\":\"93cc79d76c9a103030cd5b60f4410000\",\"address\":\"vivianscarlett.segura@concentrix.com\"},\"last_name\":\"Segura\",\"first_name\":\"Vivian Scarlett\"},{\"email\":{\"wid\":\"9b6ad0afd582100408fd25d2779a0004\",\"address\":\"yohana.quijandria@concentrix.com\"},\"last_name\":\"Quijandria\",\"first_name\":\"Yohana\"},{\"email\":{\"wid\":\"427e533aa5ed1011fd45c4464f6e0006\",\"address\":\"zulema.lopez@concentrix.com\"},\"last_name\":\"Lopez\",\"first_name\":\"Zulema\"}],\"requisition_type\":null,\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-peru\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"1\",\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":\"0\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"111\",\"campaign_id\":\"9\",\"campaign_title\":\"Independencia Canales escritos\",\"campaign_type\":\"job_application\",\"job_title\":\"Independencia Canales escritos\",\"street\":\"PER Lima - Marcos Farfan 3346 Independencia\",\"address\":\"PER Lima - Marcos Farfan 3346 Independencia\",\"city\":\"Lima\",\"state\":\"Lima\",\"postal_code\":\"15311\",\"region\":null,\"country\":\"Peru\",\"short_description\":\"The Advisor I, Chat Support position interfaces with customers via inbound chats, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0<\/h2><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in chat\/call tracking database<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><h2>\u00a0\u00a0\u00a0<\/h2><h2>Candidate Profile\u00a0<\/h2><p>\u2022 High school diploma with three to six months of relevant experience preferred<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p>Career Framework Role\u00a0<\/p><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge.\u00a0 Works with close supervision and clearly defined procedures.\u00a0 Starting to demonstrate familiarity with client terminology, operating standards and procedures.\u00a0 Starter without sustained metric performance levels.<\/p><p><\/p><h2><b>Supplemental Geographical Information <\/b><\/h2><p>RECRUITER ENTER THE APPLICABLE LANGUAGE:<\/p><p><\/p><p>UNITED KINGDOM- EXCLUDE HIGH SCHOOL INFORMATION IN CANDIDATE PROFILE SECTION<\/p><p>\u00a0\u00a0\u00a0<\/p><p>PHILIPPINES\u00a0\u00a0<\/p><p>\u2022 Minimum of two years of college education. No prior call center experience is required<\/p><p>\u2022 Ability to think clearly and can explain simple issues effectively, both written and verbally<\/p><p>\u00a0\u00a0\u00a0<\/p><p>INDIA\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy<\/p><p>\u2022 Clarify customer requirements; probe for and confirm understanding of requirements or problem<\/p><p>\u2022 Confirm customer understanding of the solution and provide additional customer education as needed<\/p><p>\u2022 Ability to learn including strong problem solving skills<\/p><p>\u2022 Demonstrate strong probing and problem solving skills<\/p><p>\u2022 Should be able to handle complex queries<\/p><p>\u2022 Should be able to resolve customer queries independently\u00a0<\/p><p><\/p><h2><b>Disclaimer\u00a0\u00a0 <\/b><\/h2><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p>\",\"ats_external_id\":\"R1664371\",\"location\":\"Lima, Lima\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-19T18:59:09.103-05:00\",\"created_at\":\"2025-08-05T00:54:21.352-05:00\",\"latitude\":\"-12.0466888\",\"longitude\":\"-77.04308859999999\",\"landing_page_url\":\"https:\/\/concentrix-peru.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC85?\",\"apply_url\":\"https:\/\/concentrix-peru.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC85\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"language\":[],\"location\":{\"city\":\"Lima\",\"state\":\"Lima\",\"country\":{\"wid\":\"0eb156ca580c4db786a7894bdaa77450\",\"iso2\":\"PE\",\"iso3\":\"PER\",\"descriptor\":\"Peru\",\"iso_numeric\":\"604\"},\"postal_code\":\"15311\",\"primary_location\":{\"id\":\"PE-LIM-INDEP-01\",\"wid\":\"d336840d2e5c101d4795d18c6a3a0000\",\"descriptor\":\"PER Lima - Marcos Farfan 3346 Independencia\"}},\"languages\":null,\"recruiter\":{\"email\":{\"wid\":\"c48bdf991b8b100409a9ec74a9d10000\",\"address\":\"alberto.rodriguez2@concentrix.com\"},\"last_name\":\"Rodriguez\",\"first_name\":\"Alberto\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact 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12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-peru\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"1\",\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":\"0\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"112\",\"campaign_id\":\"8\",\"campaign_title\":\"San Isidro ATC ES\",\"campaign_type\":\"job_application\",\"job_title\":\"San Isidro ATC ES\",\"street\":\"PER Lima - Avenida El Camino Real N195 Calle Santa Luisa\",\"address\":\"PER Lima - Avenida El Camino Real N195 Calle Santa Luisa\",\"city\":\"Lima\",\"state\":\"Lima\",\"postal_code\":\"1000\",\"region\":null,\"country\":\"Peru\",\"short_description\":\"The Advisor I, Technical Support responds to basic and routine inquiries of a technical nature including hardware\/software, or other designated client products. This position assists external users of the client's technical products or services by answering questions and solving problems involved in their use.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0<\/h2><p>\u2022 Assist external users of the client&#39;s technical products or services; identify, investigate, research and provide resolution to user questions and problems<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Troubleshoot basic and routine customer issues that are technical in nature; including hardware, software, networking, or other designated client products<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Follow appropriate escalation path to resolve technical issues; including making follow up outbound calls to customers or other parties as needed<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Solve problems that are generally unstructured and require extensive use of conceptual thinking skills<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0<\/h2><p>\u2022 Associate\u2019s Degree in related technical discipline with six years of related technical experience preferred<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Achieve and maintain recognized and applicable technical certification(s)<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Relevant technical expertise related to program (i.e. hardware, software, networking, data storage, troubleshooting, repair)<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Working knowledge of client technical systems<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to learn including strong problem solving skills<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with proficient attention to detail<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently with minimal supervision<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Able to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p>\u00a0\u00a0\u00a0<\/p><h2>Career Framework Role\u00a0<\/h2><p>Has program required basic skillset to perform routine tasks within simple processes but lacking program\/product specific knowledge.\u00a0 Works with close supervision and clearly defined procedures.\u00a0 Starting to demonstrate familiarity with client terminology, operating standards and procedures.\u00a0 Starter without sustained metric performance levels .<\/p><p>\u00a0\u00a0\u00a0<\/p><h2>Supplemental Geographical Information<\/h2><p>RECRUITER ENTER THE APPLICABLE LANGUAGE:<\/p><p><\/p><p>GERMANY - This job description does not apply to employees in Germany.<\/p><p><\/p><p>UNITED KINGDOM- EXCLUDE HIGH SCHOOL INFORMATION IN CANDIDATE PROFILE SECTION<\/p><p><\/p><p>PHILIPPINES\u00a0\u00a0<\/p><p>\u2022 Minimum of two years of college education in related technical discipline.\u00a0 No prior call center experience is required<\/p><p>\u2022 Ability to think clearly and can explain simple issues effectively, both written and verbally<\/p><p>\u2022 Ability to resolve basic to moderate technical issues<\/p><p>\u00a0\u00a0\u00a0<\/p><p>INDIA\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy<\/p><p>\u2022 Clarify customer requirements; probe for and confirm understanding of requirements or problem<\/p><p>\u2022 Confirm customer understanding of the solution and provide additional customer education as needed<\/p><p>\u2022 Ability to learn including strong problem solving skills<\/p><p>\u2022 Demonstrate strong probing and problem solving skills<\/p><p>\u2022 Should be able to handle complex queries<\/p><p>\u2022 Should be able to resolve customer queries independently<\/p><p>\u00a0\u00a0\u00a0<\/p><h2>Disclaimer\u00a0\u00a0<\/h2><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. 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position interfaces with customers via inbound calls, outbound calls, or through the Internet for the purpose of selling basic products and services. This position is responsible for processing customer orders and sales, providing\/receiving information, selling client products\/service, as well as providing basic customer service support.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities<\/h2><p>\u2022 Achieve specific sales targets and maximizing sale opportunities on each and every call<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Use script and\/or probing techniques to determine customer needs and offer the most appropriate product or service to address their needs<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain broad knowledge of products, pricing, promotions, and procedures<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ensure service delivered to our customers meets contractual sales goals and other Key Performance Indicators (\u2018KPIs\u2019)<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and sales performance<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Answer billing questions by talking through components of customer accounts<\/p><p>\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0<\/h2><p>\u2022 High school diploma with three to six months of sales experience preferred<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong communication and negotiation skills required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Basic computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast paced environment<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with proficient attention to detail<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Able to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p>\u00a0\u00a0\u00a0<\/p><h2>Career Framework Role\u00a0<\/h2><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge.\u00a0 Works with close supervision and clearly defined procedures.\u00a0 Starting to demonstrate familiarity with client terminology, operating standards and procedures.\u00a0 Starter without sustained metric performance levels.<\/p><p>\u00a0\u00a0\u00a0<\/p><h2>Supplemental Geographical Information<\/h2><p>RECRUITER ENTER THE APPLICABLE LANGUAGE:<\/p><p><\/p><p>GERMANY - This job description does not apply to employees in Germany.<\/p><p>\u00a0\u00a0\u00a0<\/p><p>UNITED KINGDOM- EXCLUDE HIGH SCHOOL INFORMATION IN CANDIDATE PROFILE SECTION<\/p><p>\u00a0\u00a0\u00a0<\/p><p>PHILIPPINES\u00a0\u00a0<\/p><p>\u2022 Minimum of two years of college education. No prior call center experience is required<\/p><p>\u2022 Ability to think clearly and can explain simple issues effectively, both written and verbally<\/p><p>\u00a0\u00a0\u00a0<\/p><p>INDIA\u00a0\u00a0<\/p><p>\u2022 High school diploma with zero to six months of sales experience preferred\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy<\/p><p>\u2022 Clarify customer requirements; probe for and confirm understanding of requirements or problem<\/p><p>\u2022 Confirm customer understanding of the solution and provide additional customer education as needed<\/p><p>\u2022 Ability to learn including strong problem solving skills<\/p><p>\u2022 Demonstrate strong probing and problem solving skills<\/p><p>\u2022 Should be able to handle complex queries<\/p><p>\u2022 Should be able to resolve customer queries independently<\/p><p>\u00a0\u00a0\u00a0<\/p><h2>Disclaimer\u00a0\u00a0<\/h2><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p>\",\"ats_external_id\":\"R1664359\",\"location\":\"Lima, Lima\",\"job_type\":\"\",\"salary\":null,\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-20T18:59:08.033-05:00\",\"created_at\":\"2025-08-05T00:52:34.803-05:00\",\"latitude\":\"-12.0466888\",\"longitude\":\"-77.04308859999999\",\"landing_page_url\":\"https:\/\/concentrix-peru.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82?\",\"apply_url\":\"https:\/\/concentrix-peru.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact 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12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-peru\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"2\",\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":\"0\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"114\",\"campaign_id\":\"5\",\"campaign_title\":\"Chacarilla ATC ES\",\"campaign_type\":\"job_application\",\"job_title\":\"Chacarilla ATC ES\",\"street\":\"PER Lima - Av Primavera 1013\",\"address\":\"PER Lima - Av Primavera 1013\",\"city\":\"Lima\",\"state\":\"Lima\",\"postal_code\":\"15039\",\"region\":null,\"country\":\"Peru\",\"short_description\":\"The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0<\/h2><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0<\/h2><p>\u2022 High school diploma with three to six months of relevant experience preferred<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0<\/h2><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge.\u00a0 Works with close supervision and clearly defined procedures.\u00a0 Starting to demonstrate familiarity with client terminology, operating standards and procedures.\u00a0 Starter without sustained metric performance levels.<\/p><p><\/p><h2><b>Supplemental Geographical Information <\/b><\/h2><p>RECRUITER ENTER THE APPLICABLE LANGUAGE:<\/p><p><\/p><p>GERMANY - This job description does not apply to employees in Germany.<\/p><p><\/p><p>UNITED KINGDOM- EXCLUDE HIGH SCHOOL INFORMATION IN CANDIDATE PROFILE SECTION<\/p><p>\u00a0\u00a0\u00a0<\/p><p>PHILIPPINES\u00a0\u00a0<\/p><p>\u2022 Minimum of two years of college education. No prior call center experience is required<\/p><p>\u2022 Ability to think clearly and can explain simple issues effectively, both written and verbally<\/p><p>\u00a0\u00a0\u00a0<\/p><p>INDIA\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy<\/p><p>\u2022 Clarify customer requirements; probe for and confirm understanding of requirements or problem<\/p><p>\u2022 Confirm customer understanding of the solution and provide additional customer education as needed<\/p><p>\u2022 Ability to learn including strong problem solving skills<\/p><p>\u2022 Demonstrate strong probing and problem solving skills<\/p><p>\u2022 Should be able to handle complex queries<\/p><p>\u2022 Should be able to resolve customer queries independently\u00a0<\/p><p><\/p><h2><b>Disclaimer\u00a0\u00a0 <\/b><\/h2><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p><p><\/p><p>Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.<\/p><p><\/p>\",\"ats_external_id\":\"R1664353\",\"location\":\"Lima, 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Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0<\/h2><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0<\/h2><p>\u2022 High school diploma with three to six months of relevant experience preferred<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0<\/h2><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge.\u00a0 Works with close supervision and clearly defined procedures.\u00a0 Starting to demonstrate familiarity with client terminology, operating standards and procedures.\u00a0 Starter without sustained metric performance levels.<\/p><p><\/p><h2><b>Supplemental Geographical Information <\/b><\/h2><p>RECRUITER ENTER THE APPLICABLE LANGUAGE:<\/p><p><\/p><p>GERMANY - This job description does not apply to employees in Germany.<\/p><p><\/p><p>UNITED KINGDOM- EXCLUDE HIGH SCHOOL INFORMATION IN CANDIDATE PROFILE SECTION<\/p><p>\u00a0\u00a0\u00a0<\/p><p>PHILIPPINES\u00a0\u00a0<\/p><p>\u2022 Minimum of two years of college education. No prior call center experience is required<\/p><p>\u2022 Ability to think clearly and can explain simple issues effectively, both written and verbally<\/p><p>\u00a0\u00a0\u00a0<\/p><p>INDIA\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy<\/p><p>\u2022 Clarify customer requirements; probe for and confirm understanding of requirements or problem<\/p><p>\u2022 Confirm customer understanding of the solution and provide additional customer education as needed<\/p><p>\u2022 Ability to learn including strong problem solving skills<\/p><p>\u2022 Demonstrate strong probing and problem solving skills<\/p><p>\u2022 Should be able to handle complex queries<\/p><p>\u2022 Should be able to resolve customer queries independently\u00a0<\/p><p><\/p><h2><b>Disclaimer\u00a0\u00a0 <\/b><\/h2><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p><p><\/p><p>Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.<\/p><p><\/p>\",\"ats_external_id\":\"R1664368\",\"location\":\"Lima, 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Apply today and find out why 290,000&#43; people around the globe choose to call Concentrix home.\u00a0<\/span><\/p><p><\/p><p>Concentrix is an award-winning global CX solutions company who creates amazing experiences for the world\u2019s best brands and their customers. We\u2019re an ambitious team of innovators, risk-takers, and game-changers: the kind of folks who thrive on solving complex problems.<\/p><p><\/p><p><span>All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.<\/span><\/p><p><\/p><p><b>Learn more:<\/b><\/p><p><b>Concentrix<\/b>\u202fon Facebook |\u202f<b>Concentrix\u00a0<\/b>on Instagram |\u202f<b>www.concentrix.com<\/b>\u00a0<\/p><p><\/p><p><i>The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. 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Andrew\",\"city\":\"Kingston\",\"state\":\"St. Andrew Parish\",\"postal_code\":\"001-806-505\",\"region\":null,\"country\":\"Jamaica\",\"short_description\":\"The Customer Service Agent position interfaces with customers via inbound calls. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<p><b><u>Job Type:<\/u><\/b><b>\u00a0\u00a0Full-Time<\/b>\u00a0<\/p><p><b><u>Location<\/u><\/b><b>:<\/b>\u00a0<b>Kingston<\/b><\/p><p><\/p><p><\/p><p><b><span>WHAT\u2019S IN IT FOR YOU?<\/span><\/b><\/p><ul><li>A diverse, global organization full of intelligent, friendly people to bounce ideas off, learn from and grow with\u00a0<\/li><li>Endless career opportunities and clear paths for career development\u00a0<\/li><li>A competitive salary\u00a0<\/li><li>Inclusive perks and benefits\u00a0<\/li><li>Opportunity for monthly performance incentives\u00a0<\/li><li>Monthly engagement activities<\/li><\/ul><p><\/p><p><b><span>WHAT YOU WANT MATTERS TO US<\/span><\/b><\/p><p>Think about making a check list with all of the things that would make you feel good at work. Does your check list have meeting a diverse group of like-minded new people on it? How about being recognized and rewarded for doing great things? Maybe you pictured a place where you could have all of these things while making a positive difference in people\u2019s day. If so, Concentrix is a great place for you. Every day we spread positivity in others&#39; lives through compassionate customer interactions and genuine problem solving with a human touch. Doing right by people is in our DNA because we believe a desire to be treated with care and respect is a universal part of the human experience. This philosophy drives everything we do and creates the framework for how we treat our customers and our staff.<\/p><p>No matter your background or your years of experience, getting started or establishing your career path might seem challenging, but often the answer is much simpler than you think.\u00a0We are looking for customer service experts<\/p><p><\/p><p><b><span>WHAT WOULD YOU BRING TO OUR TEAM?<\/span><\/b><\/p><p>Your passion for doing good for other people will help you bond with your customers and your team.\u00a0You will actively listen and troubleshoot to provide a great customer experience. Your\u00a0attention to detail, ability to think outside the box, excellent communication, and passion\u00a0will help you excel in this role.<\/p><p><\/p><p><b><span>TO BECOME A PART OF OUR TEAM:<\/span><\/b><\/p><p>No BPO experience required, but is a plus<\/p><p>At least 3 CXC subjects to include English Language and Mathematics<\/p><p>Ability to work any 8 hours shift within 24 hours and on weekends<\/p><p>A clean criminal background<\/p><p>Courteous with strong customer service orientation<\/p><p>Strong computer navigation skills and PC Knowledge<\/p><p>Ability to effectively communicate, both written and verbally<\/p><p>Dependable with strong attention to detail<\/p><p>Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly<\/p><p>Tolerance for repetitive work in a fast-paced, high production work environment<\/p><p>Ability to work as a team member, as well as independently<\/p><p>Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p><\/p><p><b><span>CALL US HOME:<\/span><\/b><\/p><p><span>If you find yourself smiling right now and this feels like the perfect next step in your\u00a0career, we want to hear from you! Apply today and find out why 290,000&#43; people around the globe choose to call Concentrix home.\u00a0<\/span><\/p><p><\/p><p>Concentrix is an award-winning global CX solutions company who creates amazing experiences for the world\u2019s best brands and their customers. We\u2019re an ambitious team of innovators, risk-takers, and game-changers: the kind of folks who thrive on solving complex problems.<\/p><p><\/p><p><span>All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.<\/span><\/p><p><\/p><p><b>Learn more:<\/b><\/p><p><b>Concentrix<\/b>\u202fon Facebook |\u202f<b>Concentrix\u00a0<\/b>on Instagram |\u202f<b>www.concentrix.com<\/b>\u00a0<\/p><p><\/p><p><i>The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. These are not intended to be a comprehensive list of all responsibilities, duties, skills, or working conditions.<\/i>\u00a0<\/p><p><\/p>\",\"ats_external_id\":\"R1664766\",\"location\":\"Kingston, St. Andrew Parish\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-20T19:59:08.560-04:00\",\"created_at\":\"2025-08-05T00:45:37.069-04:00\",\"latitude\":\"18.0178743\",\"longitude\":\"-76.8099041\",\"landing_page_url\":\"https:\/\/concentrix-jamaica.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8z?\",\"apply_url\":\"https:\/\/concentrix-jamaica.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8z\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"language\":[],\"location\":{\"city\":\"Kingston\",\"state\":null,\"country\":{\"wid\":\"053507c3bc8f45bfa843204336fd1bed\",\"iso2\":\"JM\",\"iso3\":\"JAM\",\"descriptor\":\"Jamaica\",\"iso_numeric\":\"388\"},\"postal_code\":\"001-806-505\",\"primary_location\":{\"id\":\"JM-KIN-HOPER-01\",\"wid\":\"b3228674b87b101ac47fe9596db40000\",\"descriptor\":\"JAM Kingston - 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Av Primavera 1013\",\"address\":\"PER Lima - Av Primavera 1013\",\"city\":\"Lima\",\"state\":\"Lima\",\"postal_code\":\"15039\",\"region\":null,\"country\":\"Peru\",\"short_description\":\"The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0<\/h2><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0<\/h2><p>\u2022 High school diploma with three to six months of relevant experience preferred<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0<\/h2><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge.\u00a0 Works with close supervision and clearly defined procedures.\u00a0 Starting to demonstrate familiarity with client terminology, operating standards and procedures.\u00a0 Starter without sustained metric performance levels.<\/p><p><\/p><h2><b>Supplemental Geographical Information <\/b><\/h2><p>RECRUITER ENTER THE APPLICABLE LANGUAGE:<\/p><p><\/p><p>GERMANY - This job description does not apply to employees in Germany.<\/p><p><\/p><p>UNITED KINGDOM- EXCLUDE HIGH SCHOOL INFORMATION IN CANDIDATE PROFILE SECTION<\/p><p>\u00a0\u00a0\u00a0<\/p><p>PHILIPPINES\u00a0\u00a0<\/p><p>\u2022 Minimum of two years of college education. No prior call center experience is required<\/p><p>\u2022 Ability to think clearly and can explain simple issues effectively, both written and verbally<\/p><p>\u00a0\u00a0\u00a0<\/p><p>INDIA\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy<\/p><p>\u2022 Clarify customer requirements; probe for and confirm understanding of requirements or problem<\/p><p>\u2022 Confirm customer understanding of the solution and provide additional customer education as needed<\/p><p>\u2022 Ability to learn including strong problem solving skills<\/p><p>\u2022 Demonstrate strong probing and problem solving skills<\/p><p>\u2022 Should be able to handle complex queries<\/p><p>\u2022 Should be able to resolve customer queries independently\u00a0<\/p><p><\/p><h2><b>Disclaimer\u00a0\u00a0 <\/b><\/h2><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p><p><\/p><p>Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.<\/p><p><\/p>\",\"ats_external_id\":\"R1664349\",\"location\":\"Lima, 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Guatemala\",\"state\":\"Guatemala\",\"postal_code\":\"01013\",\"region\":null,\"country\":\"Guatemala\",\"short_description\":\"Accounting and Finance Positions in Guatemala\",\"long_description\":\"<hr style=\\\"border: none; height: 1px; background-color: rgba(0, 0, 0, 0.2);\\\" \/>\\n<h1 style=\\\"color: #003d5b; font-family: 'Montserrat', sans-serif;\\\"><strong>Join the Finance Team at Concentrix Guatemala!<\/strong><\/h1>\\n<p style=\\\"color: #002f35;\\\">Are you analytical, detail-oriented, and interested in building a career in finance? At Concentrix Guatemala, we&rsquo;re looking for professionals who want to contribute to financial operations and grow with a global company. \ud83d\udcca<\/p>\\n<div style=\\\"padding-top: 20px; padding-bottom: 10px;\\\">\\n<div style=\\\"color: #999;\\\">Position:<\/div>\\n<div style=\\\"color: #003d5b; padding-bottom: 8px; font-size: 24px; font-weight: bold; font-family: 'Montserrat', sans-serif;\\\">Accounting and Finance Associate<\/div>\\n<ul>\\n<li style=\\\"color: #002f35;\\\">Support tasks related to accounts payable, receivable, reconciliation, or reporting.<\/li>\\n<li style=\\\"color: #002f35;\\\">Ensure timely and accurate data entry and validation.<\/li>\\n<li style=\\\"color: #002f35;\\\">Collaborate with internal teams to maintain compliance and audit readiness.<\/li>\\n<\/ul>\\n<\/div>\\n<div style=\\\"padding-left: 0; padding-right: 0; display: flex; justify-content: space-between;\\\">\\n<div style=\\\"width: 60%;\\\">\\n<div style=\\\"color: #00b5ad; padding-bottom: 8px; font-size: 18px; font-weight: bold; font-family: 'Montserrat', sans-serif;\\\">Benefits<\/div>\\n<p style=\\\"color: #002f35;\\\">\u2705 Competitive salary<br \/>\u2705 Opportunities to grow into senior finance roles<br \/>\u2705 Training in financial tools and systems<br \/>\u2705 Legal benefits and job stability<br \/>\u2705 Inclusive corporate environment<\/p>\\n<\/div>\\n<div style=\\\"width: 35%;\\\">\\n<div style=\\\"color: #00b5ad; padding-bottom: 8px; font-size: 18px; font-weight: bold; font-family: 'Montserrat', sans-serif;\\\">Requirements<\/div>\\n<p style=\\\"color: #002f35;\\\">University student or graduate in accounting, business, or finance<br \/>Excel and system proficiency<br \/>Analytical and detail-oriented<br \/>Good written and verbal English<br \/>Teamwork and time management skills<\/p>\\n<\/div>\\n<\/div>\\n<hr style=\\\"border: none; height: 1px; background-color: rgba(0, 0, 0, 0.2);\\\" \/>\\n<p style=\\\"color: #002f35;\\\">Apply now and grow your financial career with Concentrix Guatemala!<\/p>\",\"ats_external_id\":\"R1664420\",\"location\":\"Ciudad de Guatemala, Guatemala\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-20T17:59:07.828-06:00\",\"created_at\":\"2025-08-05T00:00:01.055-06:00\",\"latitude\":\"14.6349149\",\"longitude\":\"-90.5068824\",\"landing_page_url\":\"https:\/\/concentrix-guatemala.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81?\",\"apply_url\":\"https:\/\/concentrix-guatemala.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Accounting\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"es\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"language\":[],\"location\":{\"city\":\"Ciudad de Guatemala\",\"state\":\"Guatemala\",\"country\":{\"wid\":\"db3b4b80df0f4287b262e5564c10edfa\",\"iso2\":\"GT\",\"iso3\":\"GTM\",\"descriptor\":\"Guatemala\",\"iso_numeric\":\"320\"},\"postal_code\":\"01013\",\"primary_location\":{\"id\":\"GT-CIU-TETRA-01\",\"wid\":\"0ee2e7446272101d479e81f1efc60000\",\"descriptor\":\"GTM Ciudad de Guatemala - 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15 Avenida 18-49\",\"address\":\"GTM Ciudad de Guatemala - 15 Avenida 18-49\",\"city\":\"Ciudad de Guatemala\",\"state\":\"Guatemala\",\"postal_code\":\"01013\",\"region\":null,\"country\":\"Guatemala\",\"short_description\":\"The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0<\/h2><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0<\/h2><p>\u2022 High school diploma with three to six months of relevant experience preferred<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0<\/h2><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge.\u00a0 Works with close supervision and clearly defined procedures.\u00a0 Starting to demonstrate familiarity with client terminology, operating standards and procedures.\u00a0 Starter without sustained metric performance levels.<\/p><p><\/p><h2><b>Disclaimer\u00a0\u00a0 <\/b><\/h2><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p><p><\/p><p>Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.<\/p><p><\/p>\",\"ats_external_id\":\"R1664415\",\"location\":\"Ciudad de Guatemala, Guatemala\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-20T17:59:07.804-06:00\",\"created_at\":\"2025-08-04T23:59:13.575-06:00\",\"latitude\":\"14.6349149\",\"longitude\":\"-90.5068824\",\"landing_page_url\":\"https:\/\/concentrix-guatemala.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80?\",\"apply_url\":\"https:\/\/concentrix-guatemala.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"language\":[],\"location\":{\"city\":\"Ciudad de Guatemala\",\"state\":\"Guatemala\",\"country\":{\"wid\":\"db3b4b80df0f4287b262e5564c10edfa\",\"iso2\":\"GT\",\"iso3\":\"GTM\",\"descriptor\":\"Guatemala\",\"iso_numeric\":\"320\"},\"postal_code\":\"01013\",\"primary_location\":{\"id\":\"GT-CIU-TETRA-01\",\"wid\":\"0ee2e7446272101d479e81f1efc60000\",\"descriptor\":\"GTM Ciudad de Guatemala - 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ATT - 980007325\",\"reference_id\":\"980007325\",\"custom_reference_id\":\"980007325\"}],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"wid\":\"4f06c95215ea101655b282a32d7d0002\",\"address\":\"susana.arevalo@concentrix.com\"},\"last_name\":\"Arevalo Hernandez\",\"first_name\":\"Susana\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1664415\",\"wid\":\"5920128774c7102853263cc1344e0001\",\"descriptor\":\"R1664415 Client-facing Advisor ENG (Evergreen) (Open)\"},\"recruiter_group\":[{\"email\":{\"wid\":\"22566b1083db100db9428d2ea1ae0001\",\"address\":\"natalieanneliz.mendez@concentrix.com\"},\"last_name\":\"Mendez\",\"first_name\":\"Natalie\"}],\"requisition_type\":null,\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-guatemala\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"3\",\"auto_call\":\"0\",\"on_erp_listing\":\"0\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"51\",\"campaign_id\":\"3\",\"campaign_title\":\"Administrative ES\",\"campaign_type\":\"job_application\",\"job_title\":\"Agente Administrativo\",\"street\":\"GTM Ciudad de Guatemala - 15 Avenida 18-49\",\"address\":\"GTM Ciudad de Guatemala - 15 Avenida 18-49\",\"city\":\"Ciudad de Guatemala\",\"state\":\"Guatemala\",\"postal_code\":\"01013\",\"region\":null,\"country\":\"Guatemala\",\"short_description\":\"Agente Administrativo Guatemala\",\"long_description\":\"<hr style=\\\"border: none; height: 1px; background-color: rgba(0, 0, 0, 0.2);\\\" \/>\\n<h1 style=\\\"color: #003d5b; font-family: 'Montserrat', sans-serif;\\\"><strong>&iexcl;&Uacute;nete al equipo administrativo de Concentrix Guatemala!<\/strong><\/h1>\\n<p style=\\\"color: #002f35;\\\">&iquest;Eres organizado, responsable y te gustan los procesos internos? En Concentrix Guatemala buscamos perfiles administrativos que ayuden a mantener nuestras operaciones &aacute;giles y eficientes. \ud83d\uddc2\ufe0f<\/p>\\n<div style=\\\"padding-top: 20px; padding-bottom: 10px;\\\">\\n<div style=\\\"color: #999;\\\">Puesto:<\/div>\\n<div style=\\\"color: #003d5b; padding-bottom: 8px; font-size: 24px; font-weight: bold; font-family: 'Montserrat', sans-serif;\\\">Asistente Administrativo<\/div>\\n<ul>\\n<li style=\\\"color: #002f35;\\\">Gestionar documentaci&oacute;n interna y actualizar bases de datos.<\/li>\\n<li style=\\\"color: #002f35;\\\">Brindar soporte a distintas &aacute;reas del equipo en tareas administrativas.<\/li>\\n<li style=\\\"color: #002f35;\\\">Coordinar agendas, reportes y registros en plataformas internas.<\/li>\\n<\/ul>\\n<\/div>\\n<div style=\\\"padding-left: 0; padding-right: 0; display: flex; justify-content: space-between;\\\">\\n<div style=\\\"width: 60%;\\\">\\n<div style=\\\"color: #00b5ad; padding-bottom: 8px; font-size: 18px; font-weight: bold; font-family: 'Montserrat', sans-serif;\\\">Beneficios<\/div>\\n<p style=\\\"color: #002f35;\\\">\u2705 Sueldo competitivo<br \/>\u2705 Estabilidad laboral<br \/>\u2705 Capacitaci&oacute;n interna<br \/>\u2705 Ambiente de trabajo profesional<br \/>\u2705 Posibilidad de crecimiento en &aacute;reas operativas<\/p>\\n<\/div>\\n<div style=\\\"width: 35%;\\\">\\n<div style=\\\"color: #00b5ad; padding-bottom: 8px; font-size: 18px; font-weight: bold; font-family: 'Montserrat', sans-serif;\\\">Requisitos<\/div>\\n<p style=\\\"color: #002f35;\\\">T&iacute;tulo de diversificado<br \/>Organizaci&oacute;n y atenci&oacute;n al detalle<br \/>Conocimiento de herramientas de oficina<br \/>Manejo de hojas de c&aacute;lculo y correos electr&oacute;nicos<br \/>Buena actitud y responsabilidad<\/p>\\n<\/div>\\n<\/div>\\n<hr style=\\\"border: none; height: 1px; background-color: rgba(0, 0, 0, 0.2);\\\" \/>\\n<p style=\\\"color: #002f35;\\\">&iexcl;Post&uacute;late ahora y apoya el crecimiento interno de Concentrix Guatemala!<\/p>\",\"ats_external_id\":\"R1664431\",\"location\":\"Ciudad de Guatemala, Guatemala\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-20T17:59:07.775-06:00\",\"created_at\":\"2025-08-04T23:59:05.954-06:00\",\"latitude\":\"14.6349149\",\"longitude\":\"-90.5068824\",\"landing_page_url\":\"https:\/\/concentrix-guatemala.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8z?\",\"apply_url\":\"https:\/\/concentrix-guatemala.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8z\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Administrative Support\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"language\":[],\"location\":{\"city\":\"Ciudad de Guatemala\",\"state\":\"Guatemala\",\"country\":{\"wid\":\"db3b4b80df0f4287b262e5564c10edfa\",\"iso2\":\"GT\",\"iso3\":\"GTM\",\"descriptor\":\"Guatemala\",\"iso_numeric\":\"320\"},\"postal_code\":\"01013\",\"primary_location\":{\"id\":\"GT-CIU-TETRA-01\",\"wid\":\"0ee2e7446272101d479e81f1efc60000\",\"descriptor\":\"GTM Ciudad de Guatemala - 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Frente al parte central de Le\u00f3n edificio CLARO 2do piso\",\"address\":\"NIC Leon - Frente al parte central de Le\u00f3n edificio CLARO 2do piso\",\"city\":\"Leon\",\"state\":\"Leon\",\"postal_code\":\"21000\",\"region\":\"Le\u00f3n\",\"country\":\"Nicaragua\",\"short_description\":\"Brindar al cliente la mejor experiencia en cada interacci\u00f3n en los diferentes canales de servicio, atrav\u00e9s de la correcta utilizaci\u00f3n de herramientas de trabajo, aplicaci\u00f3n de procesos y buenas pr\u00e1cticas de servicio al cliente. A fin de brindar la mejor asesor\u00eda y alcanzar las metas establecidas por el departamento.\\nRequisitos:\\nExperiencia previa en servicio al cliente (deseable)\\nConocimiento y manejo de computaci\u00f3n\\nManejo de Excel B\u00e1sico\\nDisponibilidad de horarios\\nDisponibilidad para trabajar desde sitio\\nCompetencias: \\nOrientaci\u00f3n al cliente\\nResponsabilidad\\nAdaptable al cambio\\nSer proactivo\\nCompromiso\",\"long_description\":\"<p><span>Brindar al cliente la mejor experiencia en cada interacci\u00f3n en los diferentes canales de servicio, atrav\u00e9s de la correcta utilizaci\u00f3n de herramientas de trabajo, aplicaci\u00f3n de procesos y buenas pr\u00e1cticas de servicio al cliente. A fin de brindar la mejor asesor\u00eda y alcanzar las metas establecidas por el departamento.<\/span><\/p><p><span><b>Requisitos:<\/b><\/span><\/p><ul><li><span><b>Experiencia previa en servicio al cliente (deseable)<\/b><\/span><\/li><li><span><b>Conocimiento y manejo de computaci\u00f3n<\/b><\/span><\/li><li><span><b>Manejo de Excel B\u00e1sico<\/b><\/span><\/li><li><span><b>Disponibilidad de horarios<\/b><\/span><\/li><li><span><b>Disponibilidad para trabajar desde sitio<\/b><\/span><\/li><\/ul><p><span><b>Competencias:\u00a0<\/b><\/span><\/p><ul><li><span>Orientaci\u00f3n al cliente<\/span><\/li><li><span>Responsabilidad<\/span><\/li><li><span>Adaptable al cambio<\/span><\/li><li><span>Ser proactivo<\/span><\/li><li><span>Compromiso<\/span><\/li><\/ul><p><b>CALL US HOME:<\/b><\/p><p>If you find yourself smiling right now and this feels like the perfect next step in your\u00a0career, we want to hear from you! Apply today and find out why 290,000&#43; people around the globe choose to call Concentrix home.\u00a0<\/p><p><\/p><p>Concentrix is an award-winning global CX solutions company who creates amazing experiences for the world\u2019s best brands and their customers. We\u2019re an ambitious team of innovators, risk-takers, and game-changers: the kind of folks who thrive on solving complex problems.<\/p><p><\/p><p>Concentrix is an equal opportunity employer and complies with all fair employment practices laws. We are committed to providing a workplace free from unlawful discrimination and harassment and prohibit the same against employees, applicants or other covered persons by co-workers, supervisors, managers, or third parties based on a person&#39;s race, color, religion, creed, sex, sexual orientation, gender identity, national origin, ancestry, age, veteran status, disability unrelated to job requirements, ethnicity, genetic information, military service, union membership, political affiliation, marital status and pregnancy or other protected status.<\/p><p><\/p><p><b>Learn more:<\/b><\/p><p><b>Concentrix<\/b>\u202fon Facebook |\u202f<b>Concentrix\u00a0<\/b>on Instagram |\u202f<b><a href=\\\"https:\/\/www.concentrix.com\/\\\" target=\\\"_blank\\\">www.concentrix.com<\/a><\/b>\u00a0<\/p><p><\/p><p><i>The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. These are not intended to be a comprehensive list of all responsibilities, duties, skills, or working conditions.<\/i>\u00a0<\/p><p>Concentrix is an award-winning global CX solutions company who creates amazing experiences for the world\u2019s best brands and their customers. We\u2019re an ambitious team of innovators, risk-takers, and game-changers: the kind of folks who thrive on solving complex problems.<\/p><p><\/p><p>All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.<\/p><p><\/p><p><b>Learn more:<\/b><\/p><p><b>Concentrix<\/b>\u202fon Facebook |\u202f<b>Concentrix\u00a0<\/b>on Instagram |\u202f<b>www.concentrix.com<\/b>\u00a0<\/p><p><\/p><p><i>The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. These are not intended to be a comprehensive list of all responsibilities, duties, skills, or working conditions.<\/i>\u00a0<\/p>\",\"ats_external_id\":\"R1663984\",\"location\":\"Leon, Le\u00f3n\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-20T17:59:08.364-06:00\",\"created_at\":\"2025-08-04T23:20:02.065-06:00\",\"latitude\":\"12.4342803\",\"longitude\":\"-86.88052189999999\",\"landing_page_url\":\"https:\/\/concentrix-nicaragua.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82?\",\"apply_url\":\"https:\/\/concentrix-nicaragua.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact Center\",\"job_industry\":\"\",\"contract_type\":\"\",\"locale\":\"es\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"language\":[],\"location\":{\"city\":\"Leon\",\"state\":\"Leon\",\"country\":{\"wid\":\"5f2a092396a6444ab45617cb1cbf50a8\",\"iso2\":\"NI\",\"iso3\":\"NIC\",\"descriptor\":\"Nicaragua\",\"iso_numeric\":\"558\"},\"postal_code\":\"21000\",\"primary_location\":{\"id\":\"NI-LEO-CLARO-01\",\"wid\":\"d336840d2e5c101d4796a4403ebe0000\",\"descriptor\":\"NIC Leon - 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This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<p><b><u>Job Type:<\/u><\/b><b><span>\u00a0\u00a0Full-Time<\/span><\/b>\u00a0<\/p><p><b><u><span>Location<\/span><\/u><\/b><b><span>:<\/span><\/b>\u00a0Insurgentes Sur, Mexico City<\/p><p><\/p><p><\/p><p><b><span>WHAT\u2019S IN IT FOR YOU?<\/span><\/b><\/p><ul><li>A diverse, global organization full of intelligent, friendly people to bounce ideas off, learn from and grow with\u00a0<\/li><li>Endless career opportunities and clear paths for career development\u00a0<\/li><li>A competitive salary\u00a0<\/li><li>Inclusive perks and benefits\u00a0<\/li><li>Opportunity for monthly performance incentives\u00a0<\/li><li>Great weekly, biweekly and monthly activities<\/li><li>Great raffles and prizes<\/li><\/ul><p><\/p><p><b><span>WHAT YOU WANT MATTERS TO US<\/span><\/b><\/p><p>Think about making a check list with all of the things that would make you feel good at work. Does your check list have meeting a diverse group of like-minded new people on it? How about being recognized and rewarded for doing great things? Maybe you pictured a place where you could have all of these things while making a positive difference in people\u2019s day. If so, Concentrix is a great place for you. Every day we spread positivity in others&#39; lives through compassionate customer interactions and genuine problem solving with a human touch. Doing right by people is in our DNA because we believe a desire to be treated with care and respect is a universal part of the human experience. This philosophy drives everything we do and creates the framework for how we treat our customers and our staff.<\/p><p>No matter your background or your years of experience, getting started or establishing your career path might seem challenging, but often the answer is much simpler than you think.\u00a0We are looking for customer service experts.<\/p><p>This role is the perfect opportunity for someone considering a career in customer services.<\/p><p><\/p><p><b><span>WHAT WOULD YOU BRING TO OUR TEAM?<\/span><\/b><\/p><p>Your passion for doing good for other people will help you bond with your customers and your team.\u00a0You will actively listen and troubleshoot to provide a great customer experience. Your\u00a0attention to detail, ability to think outside the box, excellent communication, and passion\u00a0will help you excel in this role.\u00a0<\/p><p><\/p><p><b><span>TO BECOME A PART OF OUR TEAM:<\/span><\/b><\/p><p>Courteous with strong customer service orientation<\/p><p><span>\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/span> Intermediate - Advanced English level<\/p><p><span>\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/span> High School diploma or equivalent required<\/p><p><span>\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/span> 6 months minimum of experience in Call center customer service(Desired)<\/p><p><span>\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/span> Ability to work under constant changes<\/p><p><span>\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/span> Multitasking<\/p><p><span>\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/span> Strong computer navigation skills and PC knowledge<\/p><p><span>\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/span> Ability to communicate effectively, both in writing and verbally<\/p><p><span>\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/span> Reliable with strong attention to detail<\/p><p><span>\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/span> Skilled in multitasking; including the ability to be flexible and adapt to change quickly<\/p><p><span>\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/span> Tolerance of repetitive work in a fast-paced, high-production work environment<\/p><p><span>\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/span> Ability to work as a team member as well as independently<\/p><p><span>\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/span> Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p><span>\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/span> Shift rotation capability as needed<\/p><p><span>\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/span> Based on location and \/ or program, additional experience \/ skills may be required<\/p><p><\/p><p><b><span>CALL US HOME:<\/span><\/b><\/p><p><span>If you find yourself smiling right now and this feels like the perfect next step in your\u00a0career, we want to hear from you! Apply today and find out why 290,000&#43; people around the globe choose to call Concentrix home.\u00a0<\/span><\/p><p><\/p><p>Concentrix is an award-winning global CX solutions company who creates amazing experiences for the world\u2019s best brands and their customers. We\u2019re an ambitious team of innovators, risk-takers, and game-changers: the kind of folks who thrive on solving complex problems.<\/p><p><\/p><p><span>All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.<\/span><\/p><p><\/p><p><b>Learn more:<\/b><\/p><p><b>Concentrix<\/b>\u202fon Facebook |\u202f<b>Concentrix\u00a0<\/b>on Instagram |\u202f<b>www.concentrix.com<\/b>\u00a0<\/p><p><\/p><p><i>The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. These are not intended to be a comprehensive list of all responsibilities, duties, skills, or working conditions.<\/i>\u00a0<\/p>\",\"ats_external_id\":\"R1664965\",\"location\":\"Mexico City, Ciudad de Mexico\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-19T17:59:09.860-06:00\",\"created_at\":\"2025-08-04T22:41:13.642-06:00\",\"latitude\":\"19.4326077\",\"longitude\":\"-99.133208\",\"landing_page_url\":\"https:\/\/concentrix-mexico.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC84?\",\"apply_url\":\"https:\/\/concentrix-mexico.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC84\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"language\":[],\"location\":{\"city\":\"Mexico City\",\"state\":\"Ciudad de Mexico\",\"country\":{\"wid\":\"e2adff9272454660ac4fdb56fc70bb51\",\"iso2\":\"MX\",\"iso3\":\"MEX\",\"descriptor\":\"Mexico\",\"iso_numeric\":\"484\"},\"postal_code\":\"03710\",\"primary_location\":{\"id\":\"MX-MEX-INSUR-02\",\"wid\":\"a3545efa9088011d76d7029b1b070000\",\"descriptor\":\"MEX Mexico City Downtown Insurgentes\"}},\"languages\":null,\"recruiter\":{\"email\":{\"wid\":\"ca76d80118a81007252db39da5210004\",\"address\":\"dennis.sotelo@concentrix.com\"},\"last_name\":\"Sotelo\",\"first_name\":\"Dennis\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"},{\"id\":\"CF B2B Sales\",\"wid\":\"97ce316084a210142296b42c74b40000\",\"descriptor\":\"B2B Sales\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC3646\",\"wid\":\"5181114a2cd6102a27b28e7db41c0000\",\"descriptor\":\"Advisor I, Customer Service - 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CDMX- Triling\u00fce (Evergreen) (Open)\"},\"recruiter_group\":[{\"email\":{\"wid\":\"ca76d80118a81007252db39da5210004\",\"address\":\"dennis.sotelo@concentrix.com\"},\"last_name\":\"Sotelo\",\"first_name\":\"Dennis\"},{\"email\":{\"wid\":\"9b45ddd698bc100666a4456b1bfb0003\",\"address\":\"emanuel.pozos@concentrix.com\"},\"last_name\":\"Pozos\",\"first_name\":\"Emanuel\"},{\"email\":{\"wid\":\"96fdc294534d101284aa364fae620001\",\"address\":\"guillermo.ramirez@concentrix.com\"},\"last_name\":\"Ramirez\",\"first_name\":\"Guillermo\"},{\"email\":{\"wid\":\"6cce0aff5486100aab67486065240001\",\"address\":\"miriam.delizardi@concentrix.com\"},\"last_name\":\"De Lizardi\",\"first_name\":\"Miriam Janet\"},{\"email\":{\"wid\":\"e3a61810ab601018ddfda3daa0010003\",\"address\":\"raulandres.camacho@concentrix.com\"},\"last_name\":\"Camacho\",\"first_name\":\"Raul Andres\"},{\"email\":{\"wid\":\"3b583ffcdab901bf387cddfba22d2c20\",\"address\":\"teresa.angoa@concentrix.com\"},\"last_name\":\"Angoa\",\"first_name\":\"Teresa\"},{\"email\":{\"wid\":\"9c48ef7af8061001cc25c839ac880002\",\"address\":\"victor.castillo@concentrix.com\"},\"last_name\":\"Castillo\",\"first_name\":\"Victor\"}],\"requisition_type\":null,\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-mexico\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"4\",\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"1\",\"auto_call\":\"0\",\"on_erp_listing\":\"0\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"99\",\"campaign_id\":\"7\",\"campaign_title\":\"Qro Ingl\u00e9s\",\"campaign_type\":\"job_application\",\"job_title\":\"Bilingual Agent Quer\u00e9taro\",\"street\":\"MEX Mexico City Downtown Insurgentes\",\"address\":\"MEX Mexico City Downtown Insurgentes\",\"city\":\"Mexico City\",\"state\":\"Ciudad de Mexico\",\"postal_code\":\"03710\",\"region\":null,\"country\":\"Mexico\",\"short_description\":\"The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<p><b><u>Job Type:<\/u><\/b><b><span>\u00a0\u00a0Full-Time<\/span><\/b>\u00a0<\/p><p><b><u><span>Location<\/span><\/u><\/b><b><span>:<\/span><\/b>\u00a0Insurgentes Sur, Mexico City<\/p><p><\/p><p><\/p><p><b><span>WHAT\u2019S IN IT FOR YOU?<\/span><\/b><\/p><ul><li>A diverse, global organization full of intelligent, friendly people to bounce ideas off, learn from and grow with\u00a0<\/li><li>Endless career opportunities and clear paths for career development\u00a0<\/li><li>A competitive salary\u00a0<\/li><li>Inclusive perks and benefits\u00a0<\/li><li>Opportunity for monthly performance incentives\u00a0<\/li><li>Great weekly, biweekly and monthly activities<\/li><li>Great raffles and prizes<\/li><\/ul><p><\/p><p><b><span>WHAT YOU WANT MATTERS TO US<\/span><\/b><\/p><p>Think about making a check list with all of the things that would make you feel good at work. Does your check list have meeting a diverse group of like-minded new people on it? How about being recognized and rewarded for doing great things? Maybe you pictured a place where you could have all of these things while making a positive difference in people\u2019s day. If so, Concentrix is a great place for you. Every day we spread positivity in others&#39; lives through compassionate customer interactions and genuine problem solving with a human touch. Doing right by people is in our DNA because we believe a desire to be treated with care and respect is a universal part of the human experience. This philosophy drives everything we do and creates the framework for how we treat our customers and our staff.<\/p><p>No matter your background or your years of experience, getting started or establishing your career path might seem challenging, but often the answer is much simpler than you think.\u00a0We are looking for customer service experts.<\/p><p>This role is the perfect opportunity for someone considering a career in customer services.<\/p><p><\/p><p><b><span>WHAT WOULD YOU BRING TO OUR TEAM?<\/span><\/b><\/p><p>Your passion for doing good for other people will help you bond with your customers and your team.\u00a0You will actively listen and troubleshoot to provide a great customer experience. Your\u00a0attention to detail, ability to think outside the box, excellent communication, and passion\u00a0will help you excel in this role.\u00a0<\/p><p><\/p><p><b><span>TO BECOME A PART OF OUR TEAM:<\/span><\/b><\/p><p>Courteous with strong customer service orientation<\/p><p><span>\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/span> Intermediate - Advanced English level<\/p><p><span>\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/span> High School diploma or equivalent required<\/p><p><span>\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/span> 6 months minimum of experience in Call center customer service(Desired)<\/p><p><span>\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/span> Ability to work under constant changes<\/p><p><span>\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/span> Multitasking<\/p><p><span>\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/span> Strong computer navigation skills and PC knowledge<\/p><p><span>\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/span> Ability to communicate effectively, both in writing and verbally<\/p><p><span>\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/span> Reliable with strong attention to detail<\/p><p><span>\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/span> Skilled in multitasking; including the ability to be flexible and adapt to change quickly<\/p><p><span>\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/span> Tolerance of repetitive work in a fast-paced, high-production work environment<\/p><p><span>\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/span> Ability to work as a team member as well as independently<\/p><p><span>\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/span> Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p><span>\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/span> Shift rotation capability as needed<\/p><p><span>\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/span> Based on location and \/ or program, additional experience \/ skills may be required<\/p><p><\/p><p><b><span>CALL US HOME:<\/span><\/b><\/p><p><span>If you find yourself smiling right now and this feels like the perfect next step in your\u00a0career, we want to hear from you! Apply today and find out why 290,000&#43; people around the globe choose to call Concentrix home.\u00a0<\/span><\/p><p><\/p><p>Concentrix is an award-winning global CX solutions company who creates amazing experiences for the world\u2019s best brands and their customers. We\u2019re an ambitious team of innovators, risk-takers, and game-changers: the kind of folks who thrive on solving complex problems.<\/p><p><\/p><p><span>All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.<\/span><\/p><p><\/p><p><b>Learn more:<\/b><\/p><p><b>Concentrix<\/b>\u202fon Facebook |\u202f<b>Concentrix\u00a0<\/b>on Instagram |\u202f<b>www.concentrix.com<\/b>\u00a0<\/p><p><\/p><p><i>The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. These are not intended to be a comprehensive list of all responsibilities, duties, skills, or working conditions.<\/i>\u00a0<\/p>\",\"ats_external_id\":\"R1664959\",\"location\":\"Mexico City, Ciudad de Mexico\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-20T17:59:08.876-06:00\",\"created_at\":\"2025-08-04T22:40:11.530-06:00\",\"latitude\":\"20.5887932\",\"longitude\":\"-100.3898881\",\"landing_page_url\":\"https:\/\/concentrix-mexico.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83?\",\"apply_url\":\"https:\/\/concentrix-mexico.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83\/apply?\",\"head_count\":\"1000\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"language\":[],\"location\":{\"city\":\"Mexico City\",\"state\":\"Ciudad de Mexico\",\"country\":{\"wid\":\"e2adff9272454660ac4fdb56fc70bb51\",\"iso2\":\"MX\",\"iso3\":\"MEX\",\"descriptor\":\"Mexico\",\"iso_numeric\":\"484\"},\"postal_code\":\"03710\",\"primary_location\":{\"id\":\"MX-MEX-INSUR-02\",\"wid\":\"a3545efa9088011d76d7029b1b070000\",\"descriptor\":\"MEX Mexico City Downtown Insurgentes\"}},\"languages\":null,\"recruiter\":{\"email\":{\"wid\":\"ca76d80118a81007252db39da5210004\",\"address\":\"dennis.sotelo@concentrix.com\"},\"last_name\":\"Sotelo\",\"first_name\":\"Dennis\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"},{\"id\":\"CF B2B Sales\",\"wid\":\"97ce316084a210142296b42c74b40000\",\"descriptor\":\"B2B Sales\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC2942\",\"wid\":\"d12bd1e1f0d5012e29565e5fea17e7ee\",\"descriptor\":\"Advisor I, Customer Service - Bilingual\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-386544\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MEX-Mexico-City-Downtown-Insurgentes\/Customer-Service-Agents---Ingls---Qro_R1664959\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MEX-Mexico-City-Downtown-Insurgentes\/Customer-Service-Agents---Ingls---Qro_R1664959\/apply\",\"job_requisition_id\":\"R1664959\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"wid\":\"503c1c93fa00102f6301b0901b5a0000\",\"address\":\"amparo.arroyo@concentrix.com\"},\"last_name\":\"Arroyo\",\"first_name\":\"Amparo\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1664959\",\"wid\":\"aecb771cc25710295c7aa8a59d800000\",\"descriptor\":\"R1664959 Customer Service Agents - 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This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<p><b><u>Job Type:<\/u><\/b><b><span>\u00a0\u00a0Full-Time<\/span><\/b>\u00a0<\/p><p><b><u><span>Location<\/span><\/u><\/b><b><span>:<\/span><\/b>\u00a0Insurgentes Sur, Mexico City<\/p><p><\/p><p><\/p><p><b><span>WHAT\u2019S IN IT FOR YOU?<\/span><\/b><\/p><ul><li>A diverse, global organization full of intelligent, friendly people to bounce ideas off, learn from and grow with\u00a0<\/li><li>Endless career opportunities and clear paths for career development\u00a0<\/li><li>A competitive salary\u00a0<\/li><li>Inclusive perks and benefits\u00a0<\/li><li>Opportunity for monthly performance incentives\u00a0<\/li><li>Great weekly, biweekly and monthly activities<\/li><li>Great raffles and prizes<\/li><\/ul><p><\/p><p><b><span>WHAT YOU WANT MATTERS TO US<\/span><\/b><\/p><p>Think about making a check list with all of the things that would make you feel good at work. Does your check list have meeting a diverse group of like-minded new people on it? How about being recognized and rewarded for doing great things? Maybe you pictured a place where you could have all of these things while making a positive difference in people\u2019s day. If so, Concentrix is a great place for you. Every day we spread positivity in others&#39; lives through compassionate customer interactions and genuine problem solving with a human touch. Doing right by people is in our DNA because we believe a desire to be treated with care and respect is a universal part of the human experience. This philosophy drives everything we do and creates the framework for how we treat our customers and our staff.<\/p><p>No matter your background or your years of experience, getting started or establishing your career path might seem challenging, but often the answer is much simpler than you think.\u00a0We are looking for customer service experts.<\/p><p>This role is the perfect opportunity for someone considering a career in customer services.<\/p><p><\/p><p><b><span>WHAT WOULD YOU BRING TO OUR TEAM?<\/span><\/b><\/p><p>Your passion for doing good for other people will help you bond with your customers and your team.\u00a0You will actively listen and troubleshoot to provide a great customer experience. Your\u00a0attention to detail, ability to think outside the box, excellent communication, and passion\u00a0will help you excel in this role.\u00a0<\/p><p><\/p><p><b><span>TO BECOME A PART OF OUR TEAM:<\/span><\/b><\/p><p>Courteous with strong customer service orientation<\/p><p><span>\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/span> Intermediate - Advanced English level<\/p><p><span>\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/span> High School diploma or equivalent required<\/p><p><span>\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/span> 6 months minimum of experience in Call center customer service(Desired)<\/p><p><span>\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/span> Ability to work under constant changes<\/p><p><span>\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/span> Multitasking<\/p><p><span>\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/span> Strong computer navigation skills and PC knowledge<\/p><p><span>\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/span> Ability to communicate effectively, both in writing and verbally<\/p><p><span>\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/span> Reliable with strong attention to detail<\/p><p><span>\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/span> Skilled in multitasking; including the ability to be flexible and adapt to change quickly<\/p><p><span>\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/span> Tolerance of repetitive work in a fast-paced, high-production work environment<\/p><p><span>\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/span> Ability to work as a team member as well as independently<\/p><p><span>\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/span> Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p><span>\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/span> Shift rotation capability as needed<\/p><p><span>\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/span> Based on location and \/ or program, additional experience \/ skills may be required<\/p><p><\/p><p><b><span>CALL US HOME:<\/span><\/b><\/p><p><span>If you find yourself smiling right now and this feels like the perfect next step in your\u00a0career, we want to hear from you! Apply today and find out why 290,000&#43; people around the globe choose to call Concentrix home.\u00a0<\/span><\/p><p><\/p><p>Concentrix is an award-winning global CX solutions company who creates amazing experiences for the world\u2019s best brands and their customers. We\u2019re an ambitious team of innovators, risk-takers, and game-changers: the kind of folks who thrive on solving complex problems.<\/p><p><\/p><p><span>All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.<\/span><\/p><p><\/p><p><b>Learn more:<\/b><\/p><p><b>Concentrix<\/b>\u202fon Facebook |\u202f<b>Concentrix\u00a0<\/b>on Instagram |\u202f<b>www.concentrix.com<\/b>\u00a0<\/p><p><\/p><p><i>The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. These are not intended to be a comprehensive list of all responsibilities, duties, skills, or working conditions.<\/i>\u00a0<\/p>\",\"ats_external_id\":\"R1664966\",\"location\":\"Mexico City, Ciudad de Mexico\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-20T17:59:08.864-06:00\",\"created_at\":\"2025-08-04T22:39:44.974-06:00\",\"latitude\":\"20.9673702\",\"longitude\":\"-89.5925857\",\"landing_page_url\":\"https:\/\/concentrix-mexico.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82?\",\"apply_url\":\"https:\/\/concentrix-mexico.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"es\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"language\":[],\"location\":{\"city\":\"Mexico City\",\"state\":\"Ciudad de Mexico\",\"country\":{\"wid\":\"e2adff9272454660ac4fdb56fc70bb51\",\"iso2\":\"MX\",\"iso3\":\"MEX\",\"descriptor\":\"Mexico\",\"iso_numeric\":\"484\"},\"postal_code\":\"03710\",\"primary_location\":{\"id\":\"MX-MEX-INSUR-02\",\"wid\":\"a3545efa9088011d76d7029b1b070000\",\"descriptor\":\"MEX Mexico City Downtown Insurgentes\"}},\"languages\":null,\"recruiter\":{\"email\":{\"wid\":\"1e1d9de0651f100b996a980397b00003\",\"address\":\"lidia.beltran@concentrix.com\"},\"last_name\":\"Beltran\",\"first_name\":\"Carolina\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"},{\"id\":\"CF B2B Sales\",\"wid\":\"97ce316084a210142296b42c74b40000\",\"descriptor\":\"B2B Sales\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC3597\",\"wid\":\"7f9f3f2773ce102a27a1156ffc2e0000\",\"descriptor\":\"Advisor I, Customer Service - Unilingual\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-387072\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MEX-Mexico-City-Downtown-Insurgentes\/Customer-Service-Agents---Espaol----Mrida_R1664966\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MEX-Mexico-City-Downtown-Insurgentes\/Customer-Service-Agents---Espaol----Mrida_R1664966\/apply\",\"job_requisition_id\":\"R1664966\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"wid\":\"503c1c93fa00102f6301b0901b5a0000\",\"address\":\"amparo.arroyo@concentrix.com\"},\"last_name\":\"Arroyo\",\"first_name\":\"Amparo\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1664966\",\"wid\":\"534b56b3f6e710295e509b65b0520000\",\"descriptor\":\"R1664966 Customer Service Agents - Espa\u00f1ol  - M\u00e9rida (Evergreen) (Open)\"},\"recruiter_group\":[{\"email\":{\"wid\":\"1e1d9de0651f100b996a980397b00003\",\"address\":\"lidia.beltran@concentrix.com\"},\"last_name\":\"Beltran\",\"first_name\":\"Carolina\"},{\"email\":{\"wid\":\"b4f1b63af79f1015a637b0f816650000\",\"address\":\"davidelian.sulub@concentrix.com\"},\"last_name\":\"Sulub\",\"first_name\":\"David Elian\"},{\"email\":{\"wid\":\"9b45ddd698bc100666a4456b1bfb0003\",\"address\":\"emanuel.pozos@concentrix.com\"},\"last_name\":\"Pozos\",\"first_name\":\"Emanuel\"},{\"email\":{\"wid\":\"3b583ffcdab901bf387cddfba22d2c20\",\"address\":\"teresa.angoa@concentrix.com\"},\"last_name\":\"Angoa\",\"first_name\":\"Teresa\"}],\"requisition_type\":null,\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-mexico\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"4\",\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"1\",\"auto_call\":\"0\",\"on_erp_listing\":\"0\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"101\",\"campaign_id\":\"4\",\"campaign_title\":\"CDMX Espa\u00f1ol\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Agents - Espa\u00f1ol - CDMX\",\"street\":\"MEX Mexico City Downtown Insurgentes\",\"address\":\"MEX Mexico City Downtown Insurgentes\",\"city\":\"Mexico City\",\"state\":\"Ciudad de Mexico\",\"postal_code\":\"03710\",\"region\":null,\"country\":\"Mexico\",\"short_description\":\"The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<p><b><u>Job Type:<\/u><\/b><b><span>\u00a0\u00a0Full-Time<\/span><\/b>\u00a0<\/p><p><b><u><span>Location<\/span><\/u><\/b><b><span>:<\/span><\/b>\u00a0Insurgentes Sur, Mexico City<\/p><p><\/p><p><\/p><p><b><span>WHAT\u2019S IN IT FOR YOU?<\/span><\/b><\/p><ul><li>A diverse, global organization full of intelligent, friendly people to bounce ideas off, learn from and grow with\u00a0<\/li><li>Endless career opportunities and clear paths for career development\u00a0<\/li><li>A competitive salary\u00a0<\/li><li>Inclusive perks and benefits\u00a0<\/li><li>Opportunity for monthly performance incentives\u00a0<\/li><li>Great weekly, biweekly and monthly activities<\/li><li>Great raffles and prizes<\/li><\/ul><p><\/p><p><b><span>WHAT YOU WANT MATTERS TO US<\/span><\/b><\/p><p>Think about making a check list with all of the things that would make you feel good at work. Does your check list have meeting a diverse group of like-minded new people on it? How about being recognized and rewarded for doing great things? Maybe you pictured a place where you could have all of these things while making a positive difference in people\u2019s day. If so, Concentrix is a great place for you. Every day we spread positivity in others&#39; lives through compassionate customer interactions and genuine problem solving with a human touch. Doing right by people is in our DNA because we believe a desire to be treated with care and respect is a universal part of the human experience. This philosophy drives everything we do and creates the framework for how we treat our customers and our staff.<\/p><p>No matter your background or your years of experience, getting started or establishing your career path might seem challenging, but often the answer is much simpler than you think.\u00a0We are looking for customer service experts.<\/p><p>This role is the perfect opportunity for someone considering a career in customer services.<\/p><p><\/p><p><b><span>WHAT WOULD YOU BRING TO OUR TEAM?<\/span><\/b><\/p><p>Your passion for doing good for other people will help you bond with your customers and your team.\u00a0You will actively listen and troubleshoot to provide a great customer experience. Your\u00a0attention to detail, ability to think outside the box, excellent communication, and passion\u00a0will help you excel in this role.\u00a0<\/p><p><\/p><p><b><span>TO BECOME A PART OF OUR TEAM:<\/span><\/b><\/p><p>Courteous with strong customer service orientation<\/p><p><span>\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/span> Intermediate - Advanced English level<\/p><p><span>\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/span> High School diploma or equivalent required<\/p><p><span>\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/span> 6 months minimum of experience in Call center customer service(Desired)<\/p><p><span>\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/span> Ability to work under constant changes<\/p><p><span>\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/span> Multitasking<\/p><p><span>\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/span> Strong computer navigation skills and PC knowledge<\/p><p><span>\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/span> Ability to communicate effectively, both in writing and verbally<\/p><p><span>\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/span> Reliable with strong attention to detail<\/p><p><span>\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/span> Skilled in multitasking; including the ability to be flexible and adapt to change quickly<\/p><p><span>\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/span> Tolerance of repetitive work in a fast-paced, high-production work environment<\/p><p><span>\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/span> Ability to work as a team member as well as independently<\/p><p><span>\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/span> Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p><span>\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/span> Shift rotation capability as needed<\/p><p><span>\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/span> Based on location and \/ or program, additional experience \/ skills may be required<\/p><p><\/p><p><b><span>CALL US HOME:<\/span><\/b><\/p><p><span>If you find yourself smiling right now and this feels like the perfect next step in your\u00a0career, we want to hear from you! Apply today and find out why 290,000&#43; people around the globe choose to call Concentrix home.\u00a0<\/span><\/p><p><\/p><p>Concentrix is an award-winning global CX solutions company who creates amazing experiences for the world\u2019s best brands and their customers. We\u2019re an ambitious team of innovators, risk-takers, and game-changers: the kind of folks who thrive on solving complex problems.<\/p><p><\/p><p><span>All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.<\/span><\/p><p><\/p><p><b>Learn more:<\/b><\/p><p><b>Concentrix<\/b>\u202fon Facebook |\u202f<b>Concentrix\u00a0<\/b>on Instagram |\u202f<b>www.concentrix.com<\/b>\u00a0<\/p><p><\/p><p><i>The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. These are not intended to be a comprehensive list of all responsibilities, duties, skills, or working conditions.<\/i>\u00a0<\/p>\",\"ats_external_id\":\"R1664956\",\"location\":\"Mexico City, Ciudad de Mexico\",\"job_type\":\"full_time\",\"salary\":null,\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-20T17:59:08.851-06:00\",\"created_at\":\"2025-08-04T22:21:44.854-06:00\",\"latitude\":\"19.4326077\",\"longitude\":\"-99.133208\",\"landing_page_url\":\"https:\/\/concentrix-mexico.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80?\",\"apply_url\":\"https:\/\/concentrix-mexico.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"es\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"company\":[],\"language\":[],\"location\":{\"city\":\"Mexico City\",\"state\":\"Ciudad de Mexico\",\"country\":{\"wid\":\"e2adff9272454660ac4fdb56fc70bb51\",\"iso2\":\"MX\",\"iso3\":\"MEX\",\"descriptor\":\"Mexico\",\"iso_numeric\":\"484\"},\"postal_code\":\"03710\",\"primary_location\":{\"id\":\"MX-MEX-INSUR-02\",\"wid\":\"a3545efa9088011d76d7029b1b070000\",\"descriptor\":\"MEX Mexico City Downtown Insurgentes\"}},\"languages\":null,\"recruiter\":{\"email\":{\"wid\":\"9f3650c225d6018bc476b4683417e3a7\",\"address\":\"joseantonio.lopez@concentrix.com\"},\"last_name\":\"L\u00f3pez\",\"first_name\":\"Antonio\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"},{\"id\":\"CF B2B Sales\",\"wid\":\"97ce316084a210142296b42c74b40000\",\"descriptor\":\"B2B Sales\"}],\"recruiters\":[{\"id\":\"102874863\",\"wid\":\"789874b65553101253262d1778980000\",\"descriptor\":\"Guillermo Ramirez Avila (102874863)\"},{\"id\":\"103106069\",\"wid\":\"dd66bdea0a83100b860172eb696d0000\",\"descriptor\":\"Carolina Beltran (103106069)\"},{\"id\":\"103158716\",\"wid\":\"85d69497b7bd1004a0cdb52e00840000\",\"descriptor\":\"Dennis Sotelo Ramirez (103158716)\"},{\"id\":\"102070964\",\"wid\":\"fd856c041d671001b7dca56b190b0000\",\"descriptor\":\"Victor Castillo Gonzalez (102070964)\"},{\"id\":\"101769039\",\"wid\":\"b3e8cc0e030001f3dda97ebe8a2d1f98\",\"descriptor\":\"Teresa Angoa Torres (101769039)\"},{\"id\":\"103109539\",\"wid\":\"2893840cef76100c691679df7b710000\",\"descriptor\":\"Brenda Monta\u00f1o Pagola (103109539)\"},{\"id\":\"102221383\",\"wid\":\"ee6dbd2e12bb100a8c41f358705e0000\",\"descriptor\":\"Miriam Janet De Lizardi Medina (102221383)\"},{\"id\":\"102049806\",\"wid\":\"daa71ab27ef41018c22b3da00db60000\",\"descriptor\":\"Raul Andres Camacho Galindo (102049806)\"},{\"id\":\"101826051\",\"wid\":\"19e31936d51b019e4462e63c2317c5b6\",\"descriptor\":\"Antonio L\u00f3pez (101826051)\"},{\"id\":\"101873739\",\"wid\":\"4c1c1cb5bc9901dd3e5c9b1ff4095391\",\"descriptor\":\"Edgar Jair Serrano Vazquez (101873739)\"},{\"id\":\"102082368\",\"wid\":\"b349ab50aacd100655d1b1ca6dcb0000\",\"descriptor\":\"Emanuel Pozos Silva (102082368)\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC3597\",\"wid\":\"7f9f3f2773ce102a27a1156ffc2e0000\",\"descriptor\":\"Advisor I, Customer Service - Unilingual\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-386535\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MEX-Mexico-City-Downtown-Insurgentes\/Customer-Service-Agents---Espaol---CDMX_R1664956\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MEX-Mexico-City-Downtown-Insurgentes\/Customer-Service-Agents---Espaol---CDMX_R1664956\/apply\",\"job_requisition_id\":\"R1664956\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"wid\":\"503c1c93fa00102f6301b0901b5a0000\",\"address\":\"amparo.arroyo@concentrix.com\"},\"last_name\":\"Arroyo\",\"first_name\":\"Amparo\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1664956\",\"wid\":\"72b6c19dbb0e10295c2f53f9cbc60001\",\"descriptor\":\"R1664956 Customer Service Agents - Espa\u00f1ol - CDMX (Evergreen) (Open)\"},\"recruiter_group\":[{\"email\":{\"wid\":\"9f3650c225d6018bc476b4683417e3a7\",\"address\":\"joseantonio.lopez@concentrix.com\"},\"last_name\":\"L\u00f3pez\",\"first_name\":\"Antonio\"},{\"email\":{\"wid\":\"1e1d9de0651f100b996a980397b00003\",\"address\":\"lidia.beltran@concentrix.com\"},\"last_name\":\"Beltran\",\"first_name\":\"Carolina\"},{\"email\":{\"wid\":\"ca76d80118a81007252db39da5210004\",\"address\":\"dennis.sotelo@concentrix.com\"},\"last_name\":\"Sotelo\",\"first_name\":\"Dennis\"},{\"email\":{\"wid\":\"9b45ddd698bc100666a4456b1bfb0003\",\"address\":\"emanuel.pozos@concentrix.com\"},\"last_name\":\"Pozos\",\"first_name\":\"Emanuel\"},{\"email\":{\"wid\":\"96fdc294534d101284aa364fae620001\",\"address\":\"guillermo.ramirez@concentrix.com\"},\"last_name\":\"Ramirez\",\"first_name\":\"Guillermo\"},{\"email\":{\"wid\":\"6cce0aff5486100aab67486065240001\",\"address\":\"miriam.delizardi@concentrix.com\"},\"last_name\":\"De Lizardi\",\"first_name\":\"Miriam Janet\"},{\"email\":{\"wid\":\"e3a61810ab601018ddfda3daa0010003\",\"address\":\"raulandres.camacho@concentrix.com\"},\"last_name\":\"Camacho\",\"first_name\":\"Raul Andres\"},{\"email\":{\"wid\":\"3b583ffcdab901bf387cddfba22d2c20\",\"address\":\"teresa.angoa@concentrix.com\"},\"last_name\":\"Angoa\",\"first_name\":\"Teresa\"},{\"email\":{\"wid\":\"9c48ef7af8061001cc25c839ac880002\",\"address\":\"victor.castillo@concentrix.com\"},\"last_name\":\"Castillo\",\"first_name\":\"Victor\"}],\"requisition_type\":null,\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-mexico\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"4\",\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"1\",\"auto_call\":\"0\",\"on_erp_listing\":\"0\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"45\",\"campaign_id\":\"10\",\"campaign_title\":\"Tech Support ES\",\"campaign_type\":\"job_application\",\"job_title\":\"Agente T\u00e9cnico\",\"street\":\"SLV San Salvador\",\"address\":\"SLV San Salvador\",\"city\":\"San Salvador\",\"state\":\"San Salvador\",\"postal_code\":null,\"region\":\"San Salvador Department\",\"country\":\"El Salvador\",\"short_description\":\"The Advisor I, Technical Support responds to basic and routine inquiries of a technical nature including hardware\/software, or other designated client products. This position assists external users of the client's technical products or services by answering questions and solving problems involved in their use.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0<\/h2><p>\u2022 Assist external users of the client&#39;s technical products or services; identify, investigate, research and provide resolution to user questions and problems<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Troubleshoot basic and routine customer issues that are technical in nature; including hardware, software, networking, or other designated client products<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Follow appropriate escalation path to resolve technical issues; including making follow up outbound calls to customers or other parties as needed<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Solve problems that are generally unstructured and require extensive use of conceptual thinking skills<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0<\/h2><p>\u2022 Associate\u2019s Degree in related technical discipline with six years of related technical experience preferred<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Achieve and maintain recognized and applicable technical certification(s)<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Relevant technical expertise related to program (i.e. hardware, software, networking, data storage, troubleshooting, repair)<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Working knowledge of client technical systems<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to learn including strong problem solving skills<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with proficient attention to detail<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently with minimal supervision<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Able to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p>\u00a0\u00a0\u00a0<\/p><h2>Career Framework Role\u00a0<\/h2><p>Has program required basic skillset to perform routine tasks within simple processes but lacking program\/product specific knowledge.\u00a0 Works with close supervision and clearly defined procedures.\u00a0 Starting to demonstrate familiarity with client terminology, operating standards and procedures.\u00a0 Starter without sustained metric performance levels .<\/p><p>\u00a0\u00a0\u00a0<\/p><h2>Supplemental Geographical Information<\/h2><p>RECRUITER ENTER THE APPLICABLE LANGUAGE:<\/p><p><\/p><p>GERMANY - This job description does not apply to employees in Germany.<\/p><p><\/p><p>UNITED KINGDOM- EXCLUDE HIGH SCHOOL INFORMATION IN CANDIDATE PROFILE SECTION<\/p><p><\/p><p>PHILIPPINES\u00a0\u00a0<\/p><p>\u2022 Minimum of two years of college education in related technical discipline.\u00a0 No prior call center experience is required<\/p><p>\u2022 Ability to think clearly and can explain simple issues effectively, both written and verbally<\/p><p>\u2022 Ability to resolve basic to moderate technical issues<\/p><p>\u00a0\u00a0\u00a0<\/p><p>INDIA\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy<\/p><p>\u2022 Clarify customer requirements; probe for and confirm understanding of requirements or problem<\/p><p>\u2022 Confirm customer understanding of the solution and provide additional customer education as needed<\/p><p>\u2022 Ability to learn including strong problem solving skills<\/p><p>\u2022 Demonstrate strong probing and problem solving skills<\/p><p>\u2022 Should be able to handle complex queries<\/p><p>\u2022 Should be able to resolve customer queries independently<\/p><p>\u00a0\u00a0\u00a0<\/p><h2>Disclaimer\u00a0\u00a0<\/h2><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p>\",\"ats_external_id\":\"R1664890\",\"location\":\"San Salvador, San Salvador Department\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-20T18:59:09.197-05:00\",\"created_at\":\"2025-08-04T22:02:33.872-05:00\",\"latitude\":\"13.6980638\",\"longitude\":\"-89.1915341\",\"landing_page_url\":\"https:\/\/concentrix-elsalvador.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMA?\",\"apply_url\":\"https:\/\/concentrix-elsalvador.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMA\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"es\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"language\":[],\"location\":{\"city\":\"San Salvador\",\"state\":\"San Salvador\",\"country\":{\"wid\":\"dc96653331d74bd0b01ae3b086bcbe21\",\"iso2\":\"SV\",\"iso3\":\"SLV\",\"descriptor\":\"El Salvador\",\"iso_numeric\":\"222\"},\"postal_code\":null,\"primary_location\":{\"id\":\"SV-SAN-ROOSE-Y0\",\"wid\":\"b67da9176e3d1062f9e457aad55ac393\",\"descriptor\":\"SLV San Salvador\"}},\"languages\":null,\"recruiter\":{\"email\":{\"wid\":\"d7bc1037fdfb10246ece514af77b0000\",\"address\":\"adriana.minero@concentrix.com\"},\"last_name\":\"Minero\",\"first_name\":\"Adriana\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC0635\",\"wid\":\"f9af6d72609801765c311cfd4f06bde2\",\"descriptor\":\"Advisor I, Technical Support\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-342349\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/El-Salvador--San-Salvador\/El-Salvador-Tech-Support-ES_R1664890\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/El-Salvador--San-Salvador\/El-Salvador-Tech-Support-ES_R1664890\/apply\",\"job_requisition_id\":\"R1664890\"}],\"organizations\":[{\"wid\":\"f9af6d7260980109dfada9f73d062100\",\"descriptor\":\"2517 - 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This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<p><b><u>Job Type:<\/u><\/b><b><span>\u00a0\u00a0Full-Time<\/span><\/b>\u00a0<\/p><p><b><u><span>Location<\/span><\/u><\/b><b><span>:<\/span><\/b>\u00a0Insurgentes Sur, Mexico City<\/p><p><\/p><p><\/p><p><b><span>WHAT\u2019S IN IT FOR YOU?<\/span><\/b><\/p><ul><li>A diverse, global organization full of intelligent, friendly people to bounce ideas off, learn from and grow with\u00a0<\/li><li>Endless career opportunities and clear paths for career development\u00a0<\/li><li>A competitive salary\u00a0<\/li><li>Inclusive perks and benefits\u00a0<\/li><li>Opportunity for monthly performance incentives\u00a0<\/li><li>Great weekly, biweekly and monthly activities<\/li><li>Great raffles and prizes<\/li><\/ul><p><\/p><p><b><span>WHAT YOU WANT MATTERS TO US<\/span><\/b><\/p><p>Think about making a check list with all of the things that would make you feel good at work. Does your check list have meeting a diverse group of like-minded new people on it? How about being recognized and rewarded for doing great things? Maybe you pictured a place where you could have all of these things while making a positive difference in people\u2019s day. If so, Concentrix is a great place for you. Every day we spread positivity in others&#39; lives through compassionate customer interactions and genuine problem solving with a human touch. Doing right by people is in our DNA because we believe a desire to be treated with care and respect is a universal part of the human experience. This philosophy drives everything we do and creates the framework for how we treat our customers and our staff.<\/p><p>No matter your background or your years of experience, getting started or establishing your career path might seem challenging, but often the answer is much simpler than you think.\u00a0We are looking for customer service experts.<\/p><p>This role is the perfect opportunity for someone considering a career in customer services.<\/p><p><\/p><p><b><span>WHAT WOULD YOU BRING TO OUR TEAM?<\/span><\/b><\/p><p>Your passion for doing good for other people will help you bond with your customers and your team.\u00a0You will actively listen and troubleshoot to provide a great customer experience. Your\u00a0attention to detail, ability to think outside the box, excellent communication, and passion\u00a0will help you excel in this role.\u00a0<\/p><p><\/p><p><b><span>TO BECOME A PART OF OUR TEAM:<\/span><\/b><\/p><p>Courteous with strong customer service orientation<\/p><p><span>\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/span> Intermediate - Advanced English level<\/p><p><span>\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/span> High School diploma or equivalent required<\/p><p><span>\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/span> 6 months minimum of experience in Call center customer service(Desired)<\/p><p><span>\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/span> Ability to work under constant changes<\/p><p><span>\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/span> Multitasking<\/p><p><span>\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/span> Strong computer navigation skills and PC knowledge<\/p><p><span>\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/span> Ability to communicate effectively, both in writing and verbally<\/p><p><span>\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/span> Reliable with strong attention to detail<\/p><p><span>\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/span> Skilled in multitasking; including the ability to be flexible and adapt to change quickly<\/p><p><span>\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/span> Tolerance of repetitive work in a fast-paced, high-production work environment<\/p><p><span>\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/span> Ability to work as a team member as well as independently<\/p><p><span>\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/span> Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p><span>\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/span> Shift rotation capability as needed<\/p><p><span>\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/span> Based on location and \/ or program, additional experience \/ skills may be required<\/p><p><\/p><p><b><span>CALL US HOME:<\/span><\/b><\/p><p><span>If you find yourself smiling right now and this feels like the perfect next step in your\u00a0career, we want to hear from you! Apply today and find out why 290,000&#43; people around the globe choose to call Concentrix home.\u00a0<\/span><\/p><p><\/p><p>Concentrix is an award-winning global CX solutions company who creates amazing experiences for the world\u2019s best brands and their customers. We\u2019re an ambitious team of innovators, risk-takers, and game-changers: the kind of folks who thrive on solving complex problems.<\/p><p><\/p><p><span>All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.<\/span><\/p><p><\/p><p><b>Learn more:<\/b><\/p><p><b>Concentrix<\/b>\u202fon Facebook |\u202f<b>Concentrix\u00a0<\/b>on Instagram |\u202f<b>www.concentrix.com<\/b>\u00a0<\/p><p><\/p><p><i>The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position. These are not intended to be a comprehensive list of all responsibilities, duties, skills, or working conditions.<\/i>\u00a0<\/p>\",\"ats_external_id\":\"R1664957\",\"location\":\"Mexico City, Ciudad de Mexico\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-20T17:59:08.815-06:00\",\"created_at\":\"2025-08-04T22:00:09.991-06:00\",\"latitude\":\"19.4326077\",\"longitude\":\"-99.133208\",\"landing_page_url\":\"https:\/\/concentrix-mexico.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8z?\",\"apply_url\":\"https:\/\/concentrix-mexico.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8z\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"language\":[],\"location\":{\"city\":\"Mexico City\",\"state\":\"Ciudad de Mexico\",\"country\":{\"wid\":\"e2adff9272454660ac4fdb56fc70bb51\",\"iso2\":\"MX\",\"iso3\":\"MEX\",\"descriptor\":\"Mexico\",\"iso_numeric\":\"484\"},\"postal_code\":\"03710\",\"primary_location\":{\"id\":\"MX-MEX-INSUR-02\",\"wid\":\"a3545efa9088011d76d7029b1b070000\",\"descriptor\":\"MEX Mexico City Downtown Insurgentes\"}},\"languages\":null,\"recruiter\":{\"email\":{\"wid\":\"9f3650c225d6018bc476b4683417e3a7\",\"address\":\"joseantonio.lopez@concentrix.com\"},\"last_name\":\"L\u00f3pez\",\"first_name\":\"Antonio\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"},{\"id\":\"CF B2B Sales\",\"wid\":\"97ce316084a210142296b42c74b40000\",\"descriptor\":\"B2B Sales\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC2942\",\"wid\":\"d12bd1e1f0d5012e29565e5fea17e7ee\",\"descriptor\":\"Advisor I, Customer Service - Bilingual\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-367934\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MEX-Mexico-City-Downtown-Insurgentes\/Customer-Service-Agents---Bilinge--CDMX_R1664957\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/MEX-Mexico-City-Downtown-Insurgentes\/Customer-Service-Agents---Bilinge--CDMX_R1664957\/apply\",\"job_requisition_id\":\"R1664957\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"wid\":\"503c1c93fa00102f6301b0901b5a0000\",\"address\":\"amparo.arroyo@concentrix.com\"},\"last_name\":\"Arroyo\",\"first_name\":\"Amparo\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1664957\",\"wid\":\"535f2a235b6710295c68431c2b9a0000\",\"descriptor\":\"R1664957 Customer Service Agents - Biling\u00fce- CDMX (Evergreen) (Open)\"},\"recruiter_group\":[{\"email\":{\"wid\":\"9f3650c225d6018bc476b4683417e3a7\",\"address\":\"joseantonio.lopez@concentrix.com\"},\"last_name\":\"L\u00f3pez\",\"first_name\":\"Antonio\"},{\"email\":{\"wid\":\"ca76d80118a81007252db39da5210004\",\"address\":\"dennis.sotelo@concentrix.com\"},\"last_name\":\"Sotelo\",\"first_name\":\"Dennis\"},{\"email\":{\"wid\":\"9b45ddd698bc100666a4456b1bfb0003\",\"address\":\"emanuel.pozos@concentrix.com\"},\"last_name\":\"Pozos\",\"first_name\":\"Emanuel\"},{\"email\":{\"wid\":\"96fdc294534d101284aa364fae620001\",\"address\":\"guillermo.ramirez@concentrix.com\"},\"last_name\":\"Ramirez\",\"first_name\":\"Guillermo\"},{\"email\":{\"wid\":\"6cce0aff5486100aab67486065240001\",\"address\":\"miriam.delizardi@concentrix.com\"},\"last_name\":\"De Lizardi\",\"first_name\":\"Miriam Janet\"},{\"email\":{\"wid\":\"e3a61810ab601018ddfda3daa0010003\",\"address\":\"raulandres.camacho@concentrix.com\"},\"last_name\":\"Camacho\",\"first_name\":\"Raul Andres\"},{\"email\":{\"wid\":\"3b583ffcdab901bf387cddfba22d2c20\",\"address\":\"teresa.angoa@concentrix.com\"},\"last_name\":\"Angoa\",\"first_name\":\"Teresa\"},{\"email\":{\"wid\":\"9c48ef7af8061001cc25c839ac880002\",\"address\":\"victor.castillo@concentrix.com\"},\"last_name\":\"Castillo\",\"first_name\":\"Victor\"}],\"requisition_type\":null,\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-mexico\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"4\",\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"1\",\"auto_call\":\"0\",\"on_erp_listing\":\"0\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"46\",\"campaign_id\":\"8\",\"campaign_title\":\"Sales ES\",\"campaign_type\":\"job_application\",\"job_title\":\"Agente de Ventas\",\"street\":\"SLV San Salvador\",\"address\":\"SLV San Salvador\",\"city\":\"San Salvador\",\"state\":\"San Salvador\",\"postal_code\":null,\"region\":\"San Salvador Department\",\"country\":\"El Salvador\",\"short_description\":\"The Advisor I, Sales position interfaces with customers via inbound calls, outbound calls, or through the Internet for the purpose of selling basic products and services. This position is responsible for processing customer orders and sales, providing\/receiving information, selling client products\/service, as well as providing basic customer service support.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities<\/h2><p>\u2022 Achieve specific sales targets and maximizing sale opportunities on each and every call<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Use script and\/or probing techniques to determine customer needs and offer the most appropriate product or service to address their needs<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain broad knowledge of products, pricing, promotions, and procedures<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ensure service delivered to our customers meets contractual sales goals and other Key Performance Indicators (\u2018KPIs\u2019)<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and sales performance<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Answer billing questions by talking through components of customer accounts<\/p><p>\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0<\/h2><p>\u2022 High school diploma with three to six months of sales experience preferred<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong communication and negotiation skills required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Basic computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast paced environment<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with proficient attention to detail<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Able to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p>\u00a0\u00a0\u00a0<\/p><h2>Career Framework Role\u00a0<\/h2><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge.\u00a0 Works with close supervision and clearly defined procedures.\u00a0 Starting to demonstrate familiarity with client terminology, operating standards and procedures.\u00a0 Starter without sustained metric performance levels.<\/p><p>\u00a0\u00a0\u00a0<\/p><h2>Supplemental Geographical Information<\/h2><p>RECRUITER ENTER THE APPLICABLE LANGUAGE:<\/p><p><\/p><p>GERMANY - This job description does not apply to employees in Germany.<\/p><p>\u00a0\u00a0\u00a0<\/p><p>UNITED KINGDOM- EXCLUDE HIGH SCHOOL INFORMATION IN CANDIDATE PROFILE SECTION<\/p><p>\u00a0\u00a0\u00a0<\/p><p>PHILIPPINES\u00a0\u00a0<\/p><p>\u2022 Minimum of two years of college education. No prior call center experience is required<\/p><p>\u2022 Ability to think clearly and can explain simple issues effectively, both written and verbally<\/p><p>\u00a0\u00a0\u00a0<\/p><p>INDIA\u00a0\u00a0<\/p><p>\u2022 High school diploma with zero to six months of sales experience preferred\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy<\/p><p>\u2022 Clarify customer requirements; probe for and confirm understanding of requirements or problem<\/p><p>\u2022 Confirm customer understanding of the solution and provide additional customer education as needed<\/p><p>\u2022 Ability to learn including strong problem solving skills<\/p><p>\u2022 Demonstrate strong probing and problem solving skills<\/p><p>\u2022 Should be able to handle complex queries<\/p><p>\u2022 Should be able to resolve customer queries independently<\/p><p>\u00a0\u00a0\u00a0<\/p><h2>Disclaimer\u00a0\u00a0<\/h2><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p>\",\"ats_external_id\":\"R1664888\",\"location\":\"San Salvador, San Salvador Department\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-20T18:59:36.566-05:00\",\"created_at\":\"2025-08-04T21:42:36.813-05:00\",\"latitude\":\"13.6980638\",\"longitude\":\"-89.1915341\",\"landing_page_url\":\"https:\/\/concentrix-elsalvador.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC84?\",\"apply_url\":\"https:\/\/concentrix-elsalvador.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC84\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"es\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"language\":[],\"location\":{\"city\":\"San Salvador\",\"state\":\"San Salvador\",\"country\":{\"wid\":\"dc96653331d74bd0b01ae3b086bcbe21\",\"iso2\":\"SV\",\"iso3\":\"SLV\",\"descriptor\":\"El Salvador\",\"iso_numeric\":\"222\"},\"postal_code\":null,\"primary_location\":{\"id\":\"SV-SAN-ROOSE-Y0\",\"wid\":\"b67da9176e3d1062f9e457aad55ac393\",\"descriptor\":\"SLV San Salvador\"}},\"languages\":null,\"recruiter\":{\"email\":{\"wid\":\"d7bc1037fdfb10246ece514af77b0000\",\"address\":\"adriana.minero@concentrix.com\"},\"last_name\":\"Minero\",\"first_name\":\"Adriana\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC3600\",\"wid\":\"fd037d9be383102a27a42375765b0000\",\"descriptor\":\"Advisor I, Sales - Unilingual\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-342340\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/El-Salvador--San-Salvador\/El-Salvador-Sales-ES_R1664888\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/El-Salvador--San-Salvador\/El-Salvador-Sales-ES_R1664888\/apply\",\"job_requisition_id\":\"R1664888\"}],\"organizations\":[{\"wid\":\"f9af6d7260980109dfada9f73d062100\",\"descriptor\":\"2517 - Delrecruiting - DELRECRUITING\",\"reference_id\":\"DELRECRUITING\",\"custom_reference_id\":\"DELRECRUITING\"},{\"wid\":\"df2f068c35b10143c76f7b115010bbf1\",\"descriptor\":\"W0ZASC Delivery recruiting MSA\",\"reference_id\":\"W0ZASC\",\"custom_reference_id\":\"W0ZASC\"}],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"wid\":\"3aef857c76e001a315db9f680f1ad072\",\"address\":\"pablo.palmamenendez@concentrix.com\"},\"last_name\":\"Palma Menendez\",\"first_name\":\"Pablo\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1664888\",\"wid\":\"67b4b06b879b1028ba6f84d32b670000\",\"descriptor\":\"R1664888 El Salvador Sales ES (Evergreen) (Open)\"},\"recruiter_group\":[{\"email\":{\"wid\":\"d7bc1037fdfb10246ece514af77b0000\",\"address\":\"adriana.minero@concentrix.com\"},\"last_name\":\"Minero\",\"first_name\":\"Adriana\"},{\"email\":{\"wid\":\"948f28bd9ca6102f620edd62d5520000\",\"address\":\"alicia.fuentes@concentrix.com\"},\"last_name\":\"Fuentes Funes\",\"first_name\":\"Alicia\"},{\"email\":{\"wid\":\"503c1c93fa00102f5a3bd0cd5b9c0004\",\"address\":\"dolly.aguilar@concentrix.com\"},\"last_name\":\"Aguilar\",\"first_name\":\"Dolly\"},{\"email\":{\"wid\":\"060de63492601016508637d13c3c0002\",\"address\":\"fatima.henriquez@concentrix.com\"},\"last_name\":\"Henriquez\",\"first_name\":\"Fatima\"},{\"email\":{\"wid\":\"415168b1c411102f5b43cc5cfcb10003\",\"address\":\"gabriela.galeas@concentrix.com\"},\"last_name\":\"Galeas Linares\",\"first_name\":\"Gabriela\"},{\"email\":{\"wid\":\"8b29d31fec2e100b7b92b5f0b9310000\",\"address\":\"julio.romero@concentrix.com\"},\"last_name\":\"Romero\",\"first_name\":\"Julio\"},{\"email\":{\"wid\":\"ba307e7c913b1016dfe779ac7ee80002\",\"address\":\"katerin.rivas@concentrix.com\"},\"last_name\":\"Rivas\",\"first_name\":\"Katerin\"},{\"email\":{\"wid\":\"882580c7343b0185894ef88a380826f6\",\"address\":\"marcela.cruz1@concentrix.com\"},\"last_name\":\"Cruz\",\"first_name\":\"Marcela\"},{\"email\":{\"wid\":\"fa68297fddb0101b3d3bbfc449870005\",\"address\":\"karlarebeca.coto@concentrix.com\"},\"last_name\":\"Coto\",\"first_name\":\"Rebeca\"}],\"requisition_type\":null,\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-elsalvador\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"1\",\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"1\",\"auto_call\":\"0\",\"on_erp_listing\":\"0\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"47\",\"campaign_id\":\"5\",\"campaign_title\":\"Retentions EN\",\"campaign_type\":\"job_application\",\"job_title\":\"Retentions Agent\",\"street\":\"SLV San Salvador\",\"address\":\"SLV San Salvador\",\"city\":\"San Salvador\",\"state\":\"San Salvador\",\"postal_code\":null,\"region\":\"San Salvador Department\",\"country\":\"El Salvador\",\"short_description\":\"The Advisor I, Sales position interfaces with customers via inbound calls, outbound calls, or through the Internet for the purpose of selling basic products and services. This position is responsible for processing customer orders and sales, providing\/receiving information, selling client products\/service, as well as providing basic customer service support.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities<\/h2><p>\u2022 Achieve specific sales targets and maximizing sale opportunities on each and every call<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Use script and\/or probing techniques to determine customer needs and offer the most appropriate product or service to address their needs<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain broad knowledge of products, pricing, promotions, and procedures<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ensure service delivered to our customers meets contractual sales goals and other Key Performance Indicators (\u2018KPIs\u2019)<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and sales performance<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Answer billing questions by talking through components of customer accounts<\/p><p>\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0<\/h2><p>\u2022 High school diploma with three to six months of sales experience preferred<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong communication and negotiation skills required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Basic computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast paced environment<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with proficient attention to detail<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Able to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p>\u00a0\u00a0\u00a0<\/p><h2>Career Framework Role\u00a0<\/h2><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge.\u00a0 Works with close supervision and clearly defined procedures.\u00a0 Starting to demonstrate familiarity with client terminology, operating standards and procedures.\u00a0 Starter without sustained metric performance levels.<\/p><p>\u00a0\u00a0\u00a0<\/p><h2>Supplemental Geographical Information<\/h2><p>RECRUITER ENTER THE APPLICABLE LANGUAGE:<\/p><p><\/p><p>GERMANY - This job description does not apply to employees in Germany.<\/p><p>\u00a0\u00a0\u00a0<\/p><p>UNITED KINGDOM- EXCLUDE HIGH SCHOOL INFORMATION IN CANDIDATE PROFILE SECTION<\/p><p>\u00a0\u00a0\u00a0<\/p><p>PHILIPPINES\u00a0\u00a0<\/p><p>\u2022 Minimum of two years of college education. No prior call center experience is required<\/p><p>\u2022 Ability to think clearly and can explain simple issues effectively, both written and verbally<\/p><p>\u00a0\u00a0\u00a0<\/p><p>INDIA\u00a0\u00a0<\/p><p>\u2022 High school diploma with zero to six months of sales experience preferred\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy<\/p><p>\u2022 Clarify customer requirements; probe for and confirm understanding of requirements or problem<\/p><p>\u2022 Confirm customer understanding of the solution and provide additional customer education as needed<\/p><p>\u2022 Ability to learn including strong problem solving skills<\/p><p>\u2022 Demonstrate strong probing and problem solving skills<\/p><p>\u2022 Should be able to handle complex queries<\/p><p>\u2022 Should be able to resolve customer queries independently<\/p><p>\u00a0\u00a0\u00a0<\/p><h2>Disclaimer\u00a0\u00a0<\/h2><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p>\",\"ats_external_id\":\"R1664892\",\"location\":\"San Salvador, San Salvador Department\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-20T18:59:09.147-05:00\",\"created_at\":\"2025-08-04T21:24:43.466-05:00\",\"latitude\":\"13.6980638\",\"longitude\":\"-89.1915341\",\"landing_page_url\":\"https:\/\/concentrix-elsalvador.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81?\",\"apply_url\":\"https:\/\/concentrix-elsalvador.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"language\":[],\"location\":{\"city\":\"San Salvador\",\"state\":\"San Salvador\",\"country\":{\"wid\":\"dc96653331d74bd0b01ae3b086bcbe21\",\"iso2\":\"SV\",\"iso3\":\"SLV\",\"descriptor\":\"El Salvador\",\"iso_numeric\":\"222\"},\"postal_code\":null,\"primary_location\":{\"id\":\"SV-SAN-ROOSE-Y0\",\"wid\":\"b67da9176e3d1062f9e457aad55ac393\",\"descriptor\":\"SLV San Salvador\"}},\"languages\":null,\"recruiter\":{\"email\":{\"wid\":\"d7bc1037fdfb10246ece514af77b0000\",\"address\":\"adriana.minero@concentrix.com\"},\"last_name\":\"Minero\",\"first_name\":\"Adriana\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC0610\",\"wid\":\"f9af6d726098012df3d36dfc4f068be2\",\"descriptor\":\"Advisor I, Sales\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-380795\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/El-Salvador--San-Salvador\/El-Salvador-Retention-EN_R1664892\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/El-Salvador--San-Salvador\/El-Salvador-Retention-EN_R1664892\/apply\",\"job_requisition_id\":\"R1664892\"}],\"organizations\":[{\"wid\":\"f9af6d7260980109dfada9f73d062100\",\"descriptor\":\"2517 - Delrecruiting - DELRECRUITING\",\"reference_id\":\"DELRECRUITING\",\"custom_reference_id\":\"DELRECRUITING\"},{\"wid\":\"df2f068c35b10143c76f7b115010bbf1\",\"descriptor\":\"W0ZASC Delivery recruiting MSA\",\"reference_id\":\"W0ZASC\",\"custom_reference_id\":\"W0ZASC\"}],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"wid\":\"3aef857c76e001a315db9f680f1ad072\",\"address\":\"pablo.palmamenendez@concentrix.com\"},\"last_name\":\"Palma Menendez\",\"first_name\":\"Pablo\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1664892\",\"wid\":\"5495427cd6541028bafbe5e062520000\",\"descriptor\":\"R1664892 El Salvador Retention EN (Evergreen) (Open)\"},\"recruiter_group\":[{\"email\":{\"wid\":\"d7bc1037fdfb10246ece514af77b0000\",\"address\":\"adriana.minero@concentrix.com\"},\"last_name\":\"Minero\",\"first_name\":\"Adriana\"},{\"email\":{\"wid\":\"948f28bd9ca6102f620edd62d5520000\",\"address\":\"alicia.fuentes@concentrix.com\"},\"last_name\":\"Fuentes Funes\",\"first_name\":\"Alicia\"},{\"email\":{\"wid\":\"503c1c93fa00102f5a3bd0cd5b9c0004\",\"address\":\"dolly.aguilar@concentrix.com\"},\"last_name\":\"Aguilar\",\"first_name\":\"Dolly\"},{\"email\":{\"wid\":\"060de63492601016508637d13c3c0002\",\"address\":\"fatima.henriquez@concentrix.com\"},\"last_name\":\"Henriquez\",\"first_name\":\"Fatima\"},{\"email\":{\"wid\":\"415168b1c411102f5b43cc5cfcb10003\",\"address\":\"gabriela.galeas@concentrix.com\"},\"last_name\":\"Galeas Linares\",\"first_name\":\"Gabriela\"},{\"email\":{\"wid\":\"8b29d31fec2e100b7b92b5f0b9310000\",\"address\":\"julio.romero@concentrix.com\"},\"last_name\":\"Romero\",\"first_name\":\"Julio\"},{\"email\":{\"wid\":\"ba307e7c913b1016dfe779ac7ee80002\",\"address\":\"katerin.rivas@concentrix.com\"},\"last_name\":\"Rivas\",\"first_name\":\"Katerin\"},{\"email\":{\"wid\":\"882580c7343b0185894ef88a380826f6\",\"address\":\"marcela.cruz1@concentrix.com\"},\"last_name\":\"Cruz\",\"first_name\":\"Marcela\"},{\"email\":{\"wid\":\"fa68297fddb0101b3d3bbfc449870005\",\"address\":\"karlarebeca.coto@concentrix.com\"},\"last_name\":\"Coto\",\"first_name\":\"Rebeca\"}],\"requisition_type\":null,\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-elsalvador\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"1\",\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":null,\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"48\",\"campaign_id\":\"4\",\"campaign_title\":\"Customer Service ES\",\"campaign_type\":\"job_application\",\"job_title\":\"Representante de Servicio al Cliente\",\"street\":\"SLV San Salvador\",\"address\":\"SLV San Salvador\",\"city\":\"San Salvador\",\"state\":\"San Salvador\",\"postal_code\":null,\"region\":\"San Salvador Department\",\"country\":\"El Salvador\",\"short_description\":\"The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0<\/h2><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0<\/h2><p>\u2022 High school diploma with three to six months of relevant experience preferred<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0<\/h2><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge.\u00a0 Works with close supervision and clearly defined procedures.\u00a0 Starting to demonstrate familiarity with client terminology, operating standards and procedures.\u00a0 Starter without sustained metric performance levels.<\/p><p><\/p><h2><b>Supplemental Geographical Information <\/b><\/h2><p>RECRUITER ENTER THE APPLICABLE LANGUAGE:<\/p><p><\/p><p>GERMANY - This job description does not apply to employees in Germany.<\/p><p><\/p><p>UNITED KINGDOM- EXCLUDE HIGH SCHOOL INFORMATION IN CANDIDATE PROFILE SECTION<\/p><p>\u00a0\u00a0\u00a0<\/p><p>PHILIPPINES\u00a0\u00a0<\/p><p>\u2022 Minimum of two years of college education. No prior call center experience is required<\/p><p>\u2022 Ability to think clearly and can explain simple issues effectively, both written and verbally<\/p><p>\u00a0\u00a0\u00a0<\/p><p>INDIA\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy<\/p><p>\u2022 Clarify customer requirements; probe for and confirm understanding of requirements or problem<\/p><p>\u2022 Confirm customer understanding of the solution and provide additional customer education as needed<\/p><p>\u2022 Ability to learn including strong problem solving skills<\/p><p>\u2022 Demonstrate strong probing and problem solving skills<\/p><p>\u2022 Should be able to handle complex queries<\/p><p>\u2022 Should be able to resolve customer queries independently\u00a0<\/p><p><\/p><h2><b>Disclaimer\u00a0\u00a0 <\/b><\/h2><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p><p><\/p><p>Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.<\/p><p><\/p>\",\"ats_external_id\":\"R1664885\",\"location\":\"San Salvador, San Salvador Department\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"hourly\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-20T18:59:09.134-05:00\",\"created_at\":\"2025-08-04T20:08:23.234-05:00\",\"latitude\":\"13.6980638\",\"longitude\":\"-89.1915341\",\"landing_page_url\":\"https:\/\/concentrix-elsalvador.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80?\",\"apply_url\":\"https:\/\/concentrix-elsalvador.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"es\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"language\":[],\"location\":{\"city\":\"San Salvador\",\"state\":\"San Salvador\",\"country\":{\"wid\":\"dc96653331d74bd0b01ae3b086bcbe21\",\"iso2\":\"SV\",\"iso3\":\"SLV\",\"descriptor\":\"El Salvador\",\"iso_numeric\":\"222\"},\"postal_code\":null,\"primary_location\":{\"id\":\"SV-SAN-ROOSE-Y0\",\"wid\":\"b67da9176e3d1062f9e457aad55ac393\",\"descriptor\":\"SLV San Salvador\"}},\"languages\":null,\"recruiter\":{\"email\":{\"wid\":\"d7bc1037fdfb10246ece514af77b0000\",\"address\":\"adriana.minero@concentrix.com\"},\"last_name\":\"Minero\",\"first_name\":\"Adriana\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC0570\",\"wid\":\"f9af6d7260980109b01f59fb4f0632e2\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-342282\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/El-Salvador--San-Salvador\/El-Salvador-Customer-Service-ES_R1664885\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/El-Salvador--San-Salvador\/El-Salvador-Customer-Service-ES_R1664885\/apply\",\"job_requisition_id\":\"R1664885\"}],\"organizations\":[{\"wid\":\"f9af6d7260980109dfada9f73d062100\",\"descriptor\":\"2517 - Delrecruiting - DELRECRUITING\",\"reference_id\":\"DELRECRUITING\",\"custom_reference_id\":\"DELRECRUITING\"},{\"wid\":\"df2f068c35b10143c76f7b115010bbf1\",\"descriptor\":\"W0ZASC Delivery recruiting MSA\",\"reference_id\":\"W0ZASC\",\"custom_reference_id\":\"W0ZASC\"}],\"pay_rate_type\":{\"id\":\"Hourly\",\"wid\":\"b67da9176e3d1062eacc85314fd024ae\",\"descriptor\":\"Hourly\"},\"hiring_manager\":{\"email\":{\"wid\":\"3aef857c76e001a315db9f680f1ad072\",\"address\":\"pablo.palmamenendez@concentrix.com\"},\"last_name\":\"Palma Menendez\",\"first_name\":\"Pablo\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1664885\",\"wid\":\"3ad757a94a3c1028ba0ec0a3ea2f0000\",\"descriptor\":\"R1664885 El Salvador Customer Service ES (Evergreen) (Open)\"},\"recruiter_group\":[{\"email\":{\"wid\":\"d7bc1037fdfb10246ece514af77b0000\",\"address\":\"adriana.minero@concentrix.com\"},\"last_name\":\"Minero\",\"first_name\":\"Adriana\"},{\"email\":{\"wid\":\"948f28bd9ca6102f620edd62d5520000\",\"address\":\"alicia.fuentes@concentrix.com\"},\"last_name\":\"Fuentes Funes\",\"first_name\":\"Alicia\"},{\"email\":{\"wid\":\"503c1c93fa00102f5a3bd0cd5b9c0004\",\"address\":\"dolly.aguilar@concentrix.com\"},\"last_name\":\"Aguilar\",\"first_name\":\"Dolly\"},{\"email\":{\"wid\":\"060de63492601016508637d13c3c0002\",\"address\":\"fatima.henriquez@concentrix.com\"},\"last_name\":\"Henriquez\",\"first_name\":\"Fatima\"},{\"email\":{\"wid\":\"415168b1c411102f5b43cc5cfcb10003\",\"address\":\"gabriela.galeas@concentrix.com\"},\"last_name\":\"Galeas Linares\",\"first_name\":\"Gabriela\"},{\"email\":{\"wid\":\"8b29d31fec2e100b7b92b5f0b9310000\",\"address\":\"julio.romero@concentrix.com\"},\"last_name\":\"Romero\",\"first_name\":\"Julio\"},{\"email\":{\"wid\":\"ba307e7c913b1016dfe779ac7ee80002\",\"address\":\"katerin.rivas@concentrix.com\"},\"last_name\":\"Rivas\",\"first_name\":\"Katerin\"},{\"email\":{\"wid\":\"882580c7343b0185894ef88a380826f6\",\"address\":\"marcela.cruz1@concentrix.com\"},\"last_name\":\"Cruz\",\"first_name\":\"Marcela\"},{\"email\":{\"wid\":\"fa68297fddb0101b3d3bbfc449870005\",\"address\":\"karlarebeca.coto@concentrix.com\"},\"last_name\":\"Coto\",\"first_name\":\"Rebeca\"}],\"requisition_type\":null,\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-elsalvador\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"1\",\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"0\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"1\",\"auto_call\":\"0\",\"on_erp_listing\":\"0\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"30\",\"campaign_id\":\"9\",\"campaign_title\":\"R1663893 - Fortaleza PT\",\"campaign_type\":\"job_application\",\"job_title\":\"Atendimento ao Cliente - Customer Service - Fortaleza - Portugu\u00eas\",\"street\":\"BRA Fortaleza - Rua Goncalves Ledo\",\"address\":\"BRA Fortaleza - Rua Goncalves Ledo\",\"city\":\"Fortaleza\",\"state\":\"Cear\u00e1\",\"postal_code\":\"60110-260\",\"region\":\"Cear\u00e1\",\"country\":\"Brazil\",\"short_description\":\"Vagas Portugu\u00eas \u2013 Fortaleza\",\"long_description\":\"<h1><b>Junte-se \u00e0 nossa equipe na Concentrix!<\/b><\/h1><p>Conhe\u00e7a a Concentrix! &#x1f9d0; Somos uma empresa global focada em criar experi\u00eancias excepcionais para clientes e colaboradores. Estamos sempre em busca de talentos apaixonados por inova\u00e7\u00e3o e atendimento. &#x1f64c;<\/p><div><div>Posi\u00e7\u00e3o:<\/div><div>Atendente de Atendimento ao Cliente<\/div><ul><li>Oferecer um atendimento gentil e profissional para garantir a satisfa\u00e7\u00e3o dos clientes.<\/li><li>Registrar informa\u00e7\u00f5es e resolver d\u00favidas ou problemas via telefone, chat ou e-mail.<\/li><li>Trabalhar em equipe para manter um ambiente de trabalho colaborativo e eficiente.<\/li><\/ul><\/div><div><div><div>Benef\u00edcios<\/div><p>\u2705 Sal\u00e1rio competitivo<br \/>\u2705 F\u00e9rias remuneradas<br \/>\u2705 Benef\u00edcios de sa\u00fade (plano m\u00e9dico e odontol\u00f3gico)<br \/>\u2705 Sem necessidade de experi\u00eancia pr\u00e9via<br \/>\u2705 Ambiente de trabalho positivo e inclusivo<br \/>\u2705 Bonifica\u00e7\u00f5es por desempenho<br \/>\u2705 Treinamento completo e oportunidades de crescimento<br \/>\u00a0<\/p><\/div><div><div>Requisitos<\/div><p>Documento de identifica\u00e7\u00e3o (RG ou CNH)<br \/>Comprovante de resid\u00eancia<br \/>CPF e n\u00famero do PIS<br \/>Ensino m\u00e9dio completo ou em andamento<br \/>Boa comunica\u00e7\u00e3o e proatividade<\/p><\/div><\/div><p>Venha fazer parte da nossa equipe! Envie sua candidatura pela nossa plataforma online ou entre em contato pelas redes sociais. Estamos animados para te conhecer e construir uma carreira de sucesso juntos!<\/p><p><\/p>\",\"ats_external_id\":\"R1663893\",\"location\":\"Fortaleza, Cear\u00e1\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-20T20:59:06.296-03:00\",\"created_at\":\"2025-08-02T23:04:34.079-03:00\",\"latitude\":\"-3.7327177\",\"longitude\":\"-38.5269947\",\"landing_page_url\":\"https:\/\/concentrix-brazil.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC85?\",\"apply_url\":\"https:\/\/concentrix-brazil.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC85\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"0\",\"job_category\":\"Contact Center\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"pt\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"language\":[],\"location\":{\"city\":\"Fortaleza\",\"state\":\"Cear\u00e1\",\"country\":{\"wid\":\"1a29bb1357b240ab99a2fa755cc87c0e\",\"iso2\":\"BR\",\"iso3\":\"BRA\",\"descriptor\":\"Brazil\",\"iso_numeric\":\"76\"},\"postal_code\":\"60110-260\",\"primary_location\":{\"id\":\"BR-CEA-LEDOS-01\",\"wid\":\"740544c0a47f016cf30824771f115955\",\"descriptor\":\"BRA Fortaleza - Rua Goncalves Ledo\"}},\"languages\":null,\"recruiter\":{\"email\":{\"wid\":\"2ea68d001d9f015da8566155c81439f8\",\"address\":\"gustavo.freire5@concentrix.com\"},\"last_name\":\"Silva\",\"first_name\":\"Gustavo\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"},{\"id\":\"CF B2B Sales\",\"wid\":\"97ce316084a210142296b42c74b40000\",\"descriptor\":\"B2B Sales\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC0570\",\"wid\":\"f9af6d7260980109b01f59fb4f0632e2\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-342309\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/BRA-Fortaleza---Rua-Goncalves-Ledo\/Atendimento-ao-Cliente---Customer-Service--Presencial----Fortaleza-CE_R1663893\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/BRA-Fortaleza---Rua-Goncalves-Ledo\/Atendimento-ao-Cliente---Customer-Service--Presencial----Fortaleza-CE_R1663893\/apply\",\"job_requisition_id\":\"R1663893\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"wid\":\"3d2b90a797f91024b9ae5b7b70c10000\",\"address\":\"melissa.machado1@concentrix.com\"},\"last_name\":\"Machado\",\"first_name\":\"Melissa\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1663893\",\"wid\":\"67b4b06b879b10280119f80263d90001\",\"descriptor\":\"R1663893 Atendimento ao Cliente - Customer Service (Presencial) - Fortaleza\/CE (Evergreen) (Open)\"},\"recruiter_group\":[{\"email\":{\"wid\":\"2ea68d001d9f015da8566155c81439f8\",\"address\":\"gustavo.freire5@concentrix.com\"},\"last_name\":\"Silva\",\"first_name\":\"Gustavo\"}],\"requisition_type\":null,\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-brazil\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"1\",\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":\"0\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"31\",\"campaign_id\":\"8\",\"campaign_title\":\"R1663889 - Barueri PT\",\"campaign_type\":\"job_application\",\"job_title\":\"ESPECIALISTA DE ATENDIMENTO A CLIENTES | BARUERI\",\"street\":\"BRA Barueri - Condom\u00ednio Centro Empresarial Araguaia Corporate\",\"address\":\"BRA Barueri - Condom\u00ednio Centro Empresarial Araguaia Corporate\",\"city\":\"Barueri\",\"state\":\"S\u00e3o Paulo\",\"postal_code\":\"1000\",\"region\":\"S\u00e3o Paulo\",\"country\":\"Brazil\",\"short_description\":\"Vagas Portugu\u00eas \u2013 Barueri\",\"long_description\":\"<h1><b>Junte-se \u00e0 nossa equipe na Concentrix!<\/b><\/h1><p>Conhe\u00e7a a Concentrix! &#x1f9d0; Somos uma empresa global focada em criar experi\u00eancias excepcionais para clientes e colaboradores. Estamos sempre em busca de talentos apaixonados por inova\u00e7\u00e3o e atendimento. &#x1f64c;<\/p><div><div>Posi\u00e7\u00e3o:<\/div><div>Atendente de Atendimento ao Cliente<\/div><ul><li>Oferecer um atendimento gentil e profissional para garantir a satisfa\u00e7\u00e3o dos clientes.<\/li><li>Registrar informa\u00e7\u00f5es e resolver d\u00favidas ou problemas via telefone, chat ou e-mail.<\/li><li>Trabalhar em equipe para manter um ambiente de trabalho colaborativo e eficiente.<\/li><\/ul><\/div><div><div><div>Benef\u00edcios<\/div><p>\u2705 Sal\u00e1rio competitivo<br \/>\u2705 F\u00e9rias remuneradas<br \/>\u2705 Benef\u00edcios de sa\u00fade (plano m\u00e9dico e odontol\u00f3gico)<br \/>\u2705 Sem necessidade de experi\u00eancia pr\u00e9via<br \/>\u2705 Ambiente de trabalho positivo e inclusivo<br \/>\u2705 Bonifica\u00e7\u00f5es por desempenho<br \/>\u2705 Treinamento completo e oportunidades de crescimento<br \/>\u00a0<\/p><\/div><div><div>Requisitos<\/div><p>Documento de identifica\u00e7\u00e3o (RG ou CNH)<br \/>Comprovante de resid\u00eancia<br \/>CPF e n\u00famero do PIS<br \/>Ensino m\u00e9dio completo ou em andamento<br \/>Boa comunica\u00e7\u00e3o e proatividade<\/p><\/div><\/div><p>Venha fazer parte da nossa equipe! 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Join us!&nbsp;<\/p>\\n<p><strong>What the role looks like:<\/strong><\/p>\\n<ul>\\n<li>Ensure clients' customers are consistently satisfied with products and services while resolving escalated issues.<\/li>\\n<li>Manage a portfolio of customer accounts and serve as a trusted point of contact throughout the customer lifecycle.<\/li>\\n<li>Achieve revenue-based quotas through successful account management, renewals, expansion opportunities, and customer retention activities.<\/li>\\n<li>Evaluate customer needs and recommend appropriate products, services, and solutions.<\/li>\\n<li>Use data-driven insights to identify customer challenges and develop effective remediation plans.<\/li>\\n<li>Manage external competitive pressures and effectively handle customer objections through consultative selling techniques.<\/li>\\n<li>Build and maintain strong relationships with stakeholders and decision-makers at multiple organizational levels.<\/li>\\n<li>Manage an assigned sales territory and consistently achieve monthly performance objectives.<\/li>\\n<li>Identify risks, barriers to success, and develop contingency plans when required.<\/li>\\n<li>Identify opportunities for additional product and service sales, upselling and cross-selling opportunities.<\/li>\\n<li>Use business insights and customer data to influence buying decisions, contract renewals, and long-term account growth.<\/li>\\n<\/ul>\\n<p><strong>Your profile:<\/strong><\/p>\\n<ul>\\n<li>Fluent level of&nbsp;<strong>English<\/strong>, written and spoken.<\/li>\\n<li>Proven experience in sales, account management, customer success, or a related customer-facing environment.<\/li>\\n<li>Passion for delivering exceptional customer experiences while achieving business results.<\/li>\\n<li>Strong relationship-building, negotiation, and communication skills.<\/li>\\n<\/ul>\\n<p><strong>What we offer: <\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<ul>\\n<li>Mentoring, training, and career development programs<\/li>\\n<li>Happiness programs and internal social events<\/li>\\n<li>Additional medical plan: health and dental care (fully covered by the employer)<\/li>\\n<li>Voluntary Sport Card (Multisport)<\/li>\\n<li>Monthly food allowance<\/li>\\n<li>Birthday Time Off<\/li>\\n<li>Volunteer Time Off<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p>Please send us your <strong>CV in English<\/strong>.<\/p>\\n<p>Only short-listed applicants will be contacted.<\/p>\\n<p>All applications will be treated as strictly confidential.<\/p>\\n<p>&nbsp;<\/p>\\n<p>Help us <strong>G.R.O.W.<\/strong> Join us!<\/p>\",\"ats_external_id\":\"BG-262\",\"location\":\"Sofia, Sofia\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-09-21T12:19:06.066+03:00\",\"created_at\":\"2025-08-01T14:43:03.882+03:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNjI?\",\"apply_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNjI\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":\"wfh_flexible\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-bulgaria\",\"internal_job_listing\":\"1\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":\"1\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"182\",\"campaign_id\":\"199\",\"campaign_title\":\"B2B Acc Manager \/ German \/ Sofia\",\"campaign_type\":\"job_application\",\"job_title\":\"Account Manager with German language \",\"street\":null,\"address\":null,\"city\":\"Sofia\",\"state\":\"Sofia City Province\",\"postal_code\":\"\",\"region\":\"Sofia\",\"country\":\"Bulgaria\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<div class=\\\"WBVF WDUF WDVF\\\">\\n<p class=\\\"WEVF wd-8a0ec881-745c-4b6b-8fd3-08328aa1e2c8\\\" aria-hidden=\\\"true\\\">At Concentrix we offer revenue generation services under the B2B Sales Services business with a global footprint, accelerating B2B digital sales and customer success transformation for the world&rsquo;s best brands. With end-to-end capabilities across Strategy + Talent + Technology, we&rsquo;re helping clients scale faster, work smarter, and reliably grow their revenue through data-powered insights and proven methodologies.<\/p>\\n<\/div>\\n<div id=\\\"56$146082\\\" class=\\\"WFVF\\\" data-automation-id=\\\"decorationWrapper\\\">\\n<div class=\\\"WDUI\\\">\\n<div id=\\\"56$146082--uid190\\\" class=\\\"WO2S WE2S WD5\\\" title=\\\"\\\" data-automation-id=\\\"multilineTextView\\\" data-metadata-id=\\\"56$146082\\\" data-uxi-form-item-child-list-index=\\\"14\\\">\\n<p class=\\\"gwt-HTML\\\" dir=\\\"ltr\\\"><br \/>We embrace a high-performance culture that promotes growth, success, and opportunity for our employees, clients, and partners.<\/p>\\n<div class=\\\"gwt-HTML\\\" dir=\\\"ltr\\\">\\n<div id=\\\"75d91431bc294291b5356464fd04a835\\\" class=\\\"WFVF\\\" data-automation-id=\\\"decorationWrapper\\\">\\n<div class=\\\"WDUI WFTI WEUI\\\">\\n<div id=\\\"75d91431bc294291b5356464fd04a835--uid213\\\" title=\\\"\\\" data-automation-widget=\\\"richTextArea\\\" data-automation-metadata-id=\\\"56$309310\\\" data-uxi-form-item-child-list-index=\\\"2\\\">\\n<div>\\n<div class=\\\"css-v47zm2-FocusContainer e1ge5hpl0\\\">\\n<div class=\\\"css-69rp85-EditorContainer e1ge5hpl1\\\" data-automation-id=\\\"richTextEditor\\\" data-metadata-id=\\\"56$309310\\\" data-uxi-widget-editable=\\\"false\\\">\\n<div class=\\\"css-1v6ili8-TextEditorContainer eg1t6ed0\\\" data-automation-id=\\\"richTextContent\\\">\\n<div class=\\\"css-149jhad\\\">\\n<p data-pm-slice=\\\"1 1 []\\\"><strong>Duties and Responsibilities<\/strong><br \/>&bull; Ensure client&rsquo;s customers are consistently satisfied with the client&rsquo;s products and&nbsp;<br \/>services, and resolve escalated issues<br \/>&bull; Achieve revenue-based quotas based on successful management of client accounts and&nbsp;<br \/>supporting processes to meet operational needs and growth objectives<br \/>&bull; Evaluate the client's customer needs and propose potential solutions<br \/>&bull; Serve as a single point of contact for the client customer and may coordinate the work of&nbsp;<br \/>client service teams<br \/>&bull; Utilize data to successfully remediate customer concerns\/roadblocks prohibiting&nbsp;satisfaction<br \/>&bull; Manage external competitive pressures and effectively handle objections<br \/>&bull; Work with multiple stakeholders, building effective relationships with decision-makers at&nbsp;<br \/>all levels<br \/>&bull; Responsible for managing sales territory and achieving monthly quotas<br \/>&bull; Negotiate skillfully in tough situations<br \/>&bull; Identify risk and barriers to success; develop contingency plans when necessary<br \/>&bull; Identify opportunities for additional product or service sales<br \/>&bull; Use data to help influence buying\/renewal process<\/p>\\n<p data-pm-slice=\\\"1 1 []\\\">&bull;Hybrid role - Mon - Fri 09:00 - 18:00<\/p>\\n<p data-pm-slice=\\\"1 1 []\\\"><strong>Qualifications<\/strong><br \/>&bull; Demonstrated ability to effectively communicate in a fast-paced environment while&nbsp;developing positive relationships&nbsp;<br \/>&bull; Proven track record of success in sales or account management<br \/>&bull; Passion for exceptional customer experience and sales<br \/>&bull; Aptitude to learn and optimize new technology and data&nbsp;<br \/>&bull; Problem-solving skills<br \/>&bull; Excellent knowledge of Microsoft Office programs&nbsp;<br \/>&bull; Excellent verbal and written communication skills<br \/>&bull; Ability to prioritize and multi-task in a time-sensitive environment<br \/>&bull; Ability to make timely and sound decisions; make decisions under conditions of&nbsp;uncertainty or limited data; evaluate short- and long-term consequences<br \/>&bull; Professional and polished demeanor<\/p>\\n<p><br \/><strong>Requirements:<\/strong><br \/>&bull; Proficiency in <strong>German<\/strong>;<br \/>&bull; 6+ years working in a sales or account management preferred<br \/>&bull; Experience in high volume calling preferred<br \/>&bull; Experience working with Salesforce.com or similar CRM preferred<br \/>&nbsp;<\/p>\\n<p><strong>What we offer:<\/strong>&nbsp;<\/p>\\n<p>&bull; Friendly multicultural and multilingual environment;&nbsp;<\/p>\\n<p>&bull; Mentoring, training, and career development programs;&nbsp;<\/p>\\n<p>&bull; Happiness programs and internal social events;&nbsp;<\/p>\\n<p>&bull; Additional health care package;&nbsp;<\/p>\\n<p>&bull; Benefits and discounts - food vouchers, Multisport card, etc.;&nbsp;<\/p>\\n<p>&bull; Birthday Time Off;&nbsp;<\/p>\\n<p>&bull; Volunteer Time Off.&nbsp;<\/p>\\n<p>Please send us your CV in English.\u202f&nbsp;<br \/>Only short-listed applicants will be contacted.&nbsp;<\/p>\\n<p>All applications will be treated as strictly confidential.<\/p>\\n<\/div>\\n<\/div>\\n<\/div>\\n<\/div>\\n<\/div>\\n<\/div>\\n<\/div>\\n<\/div>\\n<\/div>\\n<\/div>\\n<\/div>\\n<\/div>\",\"ats_external_id\":\"BG-199\",\"location\":\"Sofia, Sofia\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-09-24T15:01:22.848+03:00\",\"created_at\":\"2025-07-31T17:50:54.588+03:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xOTk?\",\"apply_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xOTk\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":null,\"locale\":\"en\",\"remote_type\":\"wfh_flexible\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-bulgaria\",\"internal_job_listing\":\"1\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":null,\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"183\",\"campaign_id\":\"173\",\"campaign_title\":\"LI Keystone \/ English \/ Sofia\",\"campaign_type\":\"job_application\",\"job_title\":\"Account executive with English\",\"street\":null,\"address\":null,\"city\":\"Sofia\",\"state\":\"Sofia City Province\",\"postal_code\":\"\",\"region\":\"Sofia\",\"country\":\"Bulgaria\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p data-pm-slice=\\\"1 1 []\\\">At <strong>Concentrix <\/strong>we offer revenue generation services under the B2B Sales Services business with a global footprint, accelerating B2B digital sales and customer success transformation for the world&rsquo;s best brands. With end-to-end capabilities across Strategy + Talent + Technology, we&rsquo;re helping clients scale faster, work smarter, and reliably grow their revenue through data-powered insights and proven methodologies.&nbsp; &nbsp;<br \/>&nbsp;&nbsp;<\/p>\\n<p>We embrace a high-performance culture that promotes growth, success, and opportunity for our employees, clients, and partners.&nbsp; &nbsp;<br \/>&nbsp;&nbsp;<\/p>\\n<p>Join us!&nbsp;&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>&nbsp;What the role looks like:<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Develop and execute a strategic plan for your business portfolio leveraging various tools and processes.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Manage existing and new relationships with current accounts to grow revenue in strategic product areas.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Achieve specific sales targets and maximize sales opportunities with B2B clients in the marketing field.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Use multichannel approach and organize online meetings to establish business communication with clients (emails, phone etc.)<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Use consultative approach to determine client&rsquo;s goals and offer the most appropriate marketing optimization tips to address their needs.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Educate clients on their opportunities and translate their marketing goals and objectives into actionable strategies.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Serve as point of contact for the clients in your portfolio, investigate and deliver proper recommendations\/solutions.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Maintain broad knowledge of products, best practices, benchmarks, and procedures.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Achieve quarterly based sales goals and other Key Performance Indicators (&lsquo;KPIs&rsquo;)<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Work model: Hybrid <strong>(Wednesday and Thursday office)<\/strong><\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Working hours: <strong>Mon &ndash; Fr 10:00 &ndash; 19:00&rdquo;<\/strong><\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Your profile:<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Knowledge of Sales Strategies and Sales Pipeline.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Fluent level of <strong>English<\/strong> - written and spoken.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Experience working in a customer service, sales or outsourcing environment is required.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Knows how to drive value-based selling approach to clients and channel partners in a fast-paced environment.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Experience in marketing<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Strong organizational skills, self-discipline, and motivation to work in dynamic atmosphere.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Solid knowledge of MS Office programs.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Experience working with CRM or similar is an advantage.<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>What we offer:<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Monthly transportation\/internet allowance<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Bonus for important life events (marriage, birth or adoption of a child, university graduation)<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Additional medical plan: health and dental care (fully covered by the employer)<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Life insurance<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Voluntary Sport Card (Multisport)<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Quarterly Bonuses<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p>Please send us your CV in <strong>English<\/strong>.&nbsp;&nbsp;&nbsp;<\/p>\\n<p>Only short-listed applicants will be contacted.&nbsp;&nbsp;<\/p>\\n<p>All applications will be treated as strictly confidential.&nbsp;&nbsp;<\/p>\\n<p>Help us <strong>G.R.O.W.<\/strong> Join us!&nbsp;<\/p>\",\"ats_external_id\":\"BG-173\",\"location\":\"Sofia, Sofia\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-16T02:59:02.696+03:00\",\"created_at\":\"2025-07-31T13:35:15.192+03:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNzM?\",\"apply_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNzM\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":\"wfh_flexible\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-bulgaria\",\"internal_job_listing\":\"1\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":\"1\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"184\",\"campaign_id\":\"169\",\"campaign_title\":\"LI Keystone \/ Polish \/ Sofia\",\"campaign_type\":\"job_application\",\"job_title\":\"B2B Account Executive (Polish Speaker)\",\"street\":null,\"address\":null,\"city\":\"Sofia\",\"state\":\"Sofia City Province\",\"postal_code\":\"\",\"region\":\"Sofia\",\"country\":\"Bulgaria\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p data-pm-slice=\\\"1 1 []\\\">At Concentrix, we deliver <strong>B2B Sales Services<\/strong> with a global footprint, accelerating B2B digital sales and customer success transformations for some of the world&rsquo;s leading brands. Combining <strong>Strategy + Talent + Technology<\/strong>, we enable our clients to scale faster, work smarter, and consistently grow their revenue through data-powered insights and proven methodologies.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Concentrix B2B Sales<\/strong> fosters a high-performance culture that encourages growth, success, and opportunity for our employees, clients, and partners.<\/p>\\n<p>&nbsp;<\/p>\\n<p>We are looking for a proactive and results-driven <strong>Account Executive<\/strong> to join our team within a dynamic IT Sales environment. You'll engage with high-level stakeholders across various channels, utilizing a consultative approach to help them achieve their business goals and foster long-term client success. If you&rsquo;re someone who excels at building strong client relationships and spotting growth opportunities, we&rsquo;d love to hear from you!<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>What You&rsquo;ll Be Doing:<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Develop and implement a strategic plan for your business portfolio.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Cultivate and expand both existing and new client relationships to increase revenue in strategic product areas.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Meet specific sales targets and capitalize on sales opportunities with B2B clients in the marketing sector.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Engage in online meetings to establish and maintain business communication with clients.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Apply a consultative approach to identify client goals and provide tailored optimization advice.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Educate clients on leveraging opportunities, translating their objectives into actionable strategies.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Act as the primary contact for clients in your portfolio, delivering effective recommendations and solutions.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Maintain comprehensive knowledge of products, best practices, benchmarks, and procedures.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Achieve quarterly sales goals and other Key Performance Indicators (KPIs).<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Working hours: Monday to Friday, 10:00 &ndash; 19:00. This is a Hybrid role from our office in Sofia.&nbsp;<\/strong><\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>What We&rsquo;re Looking For:<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Fluency in <strong>Polish and English<\/strong> - both written and spoken.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Experience in customer-facing roles such as sales or customer support.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Ability to drive a value-based selling approach to clients and channel partners in a fast-paced environment.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Marketing experience would be considered as an advantage.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Strong organizational skills, self-discipline, and motivation to thrive in a dynamic atmosphere.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Experience with CRM systems or similar software.<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Our Perks:<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Monthly transportation and internet allowance.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Comprehensive medical plan covering health and dental care, fully covered by the employer.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Life insurance.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Multisport Card.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Quarterly bonuses.<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p>Please send us your CV in <strong>English<\/strong>.<\/p>\\n<p>Only short-listed applicants will be contacted.<\/p>\\n<p>All applications will be treated as strictly confidential.<\/p>\\n<p>&nbsp;<\/p>\\n<p><em><strong>Help us G.R.O.W. Join us!<br \/><br \/><\/strong><\/em>#LI-DNI<\/p>\",\"ats_external_id\":\"BG-169\",\"location\":\"Sofia, Sofia\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-13T15:01:17.653+03:00\",\"created_at\":\"2025-07-31T12:24:03.701+03:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNjk?\",\"apply_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNjk\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-bulgaria\",\"internal_job_listing\":\"1\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":\"1\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"185\",\"campaign_id\":\"168\",\"campaign_title\":\"LI Keystone \/ German \/ Sofia\",\"campaign_type\":\"job_application\",\"job_title\":\"Account executive with German\",\"street\":null,\"address\":null,\"city\":\"Sofia\",\"state\":\"Sofia City Province\",\"postal_code\":\"\",\"region\":\"Sofia\",\"country\":\"Bulgaria\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p data-pm-slice=\\\"1 3 []\\\">At <strong>Concentrix <\/strong>we offer revenue generation services under the B2B Sales Services business with a global footprint, accelerating B2B digital sales and customer success transformation for the world&rsquo;s best brands. With end-to-end capabilities across Strategy + Talent + Technology, we&rsquo;re helping clients scale faster, work smarter, and reliably grow their revenue through data-powered insights and proven methodologies.&nbsp; &nbsp;<br \/>&nbsp;&nbsp;<\/p>\\n<p>We embrace a high-performance culture that promotes growth, success, and opportunity for our employees, clients, and partners.&nbsp; &nbsp;<br \/>&nbsp;&nbsp;<\/p>\\n<p>Join us!&nbsp;&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>What the role looks like:<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Develop and execute a strategic plan for your business portfolio leveraging various tools and processes.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Manage existing and new relationships with current accounts to grow revenue in strategic product areas.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Achieve specific sales targets and maximize sales opportunities with B2B clients in the marketing field.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Use multichannel approach and organize online meetings to establish business communication with clients (emails, phone etc.)<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Use consultative approach to determine client&rsquo;s goals and offer the most appropriate marketing optimization tips to address their needs.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Educate clients on their opportunities and translate their marketing goals and objectives into actionable strategies.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Serve as point of contact for the clients in your portfolio, investigate and deliver proper recommendations\/solutions.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Maintain broad knowledge of products, best practices, benchmarks, and procedures.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Achieve quarterly based sales goals and other Key Performance Indicators (&lsquo;KPIs&rsquo;)<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Work model: Hybrid (Wednesday and Thursday office)<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Working hours: Mon &ndash; Fr 10:00 &ndash; 19:00&rdquo;<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Your profile:<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Knowledge of Sales Strategies and Sales Pipeline.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Fluent level of German and English - written and spoken.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Experience working in a customer service, sales or outsourcing environment is required.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Knows how to drive value-based selling approach to clients and channel partners in a fast-paced environment.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Experience in marketing<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Strong organizational skills, self-discipline, and motivation to work in dynamic atmosphere.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Solid knowledge of MS Office programs.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Experience working with CRM or similar is an advantage.<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>What we offer:<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Monthly transportation\/internet allowance<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Bonus for important life events (marriage, birth or adoption of a child, university graduation)<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Additional medical plan: health and dental care (fully covered by the employer)<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Life insurance<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Voluntary Sport Card (Multisport)<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Quarterly Bonuses<\/p>\\n<\/li>\\n<\/ul>\",\"ats_external_id\":\"BG-168\",\"location\":\"Sofia, Sofia\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-01T12:41:22.767+03:00\",\"created_at\":\"2025-07-31T12:22:41.683+03:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNjg?\",\"apply_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNjg\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":\"wfh_flexible\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-bulgaria\",\"internal_job_listing\":\"1\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":\"1\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"186\",\"campaign_id\":\"167\",\"campaign_title\":\"LI Keystone \/ Dutch \/ Remote\",\"campaign_type\":\"job_application\",\"job_title\":\"B2B Account Executive (Dutch Speaker)\",\"street\":null,\"address\":null,\"city\":\"Sofia\",\"state\":\"Sofia City Province\",\"postal_code\":\"\",\"region\":\"Sofia\",\"country\":\"Bulgaria\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p data-pm-slice=\\\"1 1 []\\\">At Concentrix, we deliver <strong>B2B Sales Services<\/strong> with a global footprint, accelerating B2B digital sales and customer success transformations for some of the world&rsquo;s leading brands. Combining <strong>Strategy + Talent + Technology<\/strong>, we enable our clients to scale faster, work smarter, and consistently grow their revenue through data-powered insights and proven methodologies.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Concentrix B2B Sales<\/strong> fosters a high-performance culture that encourages growth, success, and opportunity for our employees, clients, and partners.<\/p>\\n<p>&nbsp;<\/p>\\n<p>We are looking for a proactive and results-driven <strong>Account Executive<\/strong> to join our team within a dynamic IT Sales environment. You'll engage with high-level stakeholders across various channels, utilizing a consultative approach to help them achieve their business goals and foster long-term client success. If you&rsquo;re someone who excels at building strong client relationships and spotting growth opportunities, we&rsquo;d love to hear from you!<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>What You&rsquo;ll Be Doing:<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Develop and implement a strategic plan for your business portfolio.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Cultivate and expand both existing and new client relationships to increase revenue in strategic product areas.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Meet specific sales targets and capitalize on sales opportunities with B2B clients in the marketing sector.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Engage in online meetings to establish and maintain business communication with clients.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Apply a consultative approach to identify client goals and provide tailored optimization advice.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Educate clients on leveraging opportunities, translating their objectives into actionable strategies.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Act as the primary contact for clients in your portfolio, delivering effective recommendations and solutions.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Maintain comprehensive knowledge of products, best practices, benchmarks, and procedures.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Achieve quarterly sales goals and other Key Performance Indicators (KPIs).<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Working hours: Monday to Friday, 10:00 &ndash; 19:00. We offer fully remote and hybrid work options from our office in Sofia.<\/strong><\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>What We&rsquo;re Looking For:<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Fluency in <strong>Dutch and English<\/strong> - both written and spoken.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Experience in customer-facing roles such as sales or customer support.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Ability to drive a value-based selling approach to clients and channel partners in a fast-paced environment.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Marketing experience would be considered as an advantage.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Strong organizational skills, self-discipline, and motivation to thrive in a dynamic atmosphere.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Experience with CRM systems or similar software.<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Our Perks:<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Monthly transportation and internet allowance.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Comprehensive medical plan covering health and dental care, fully covered by the employer.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Life insurance.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Multisport Card.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Quarterly bonuses.<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p>Please send us your CV in <strong>English<\/strong>.<\/p>\\n<p>Only short-listed applicants will be contacted.<\/p>\\n<p>All applications will be treated as strictly confidential.<\/p>\\n<p>&nbsp;<\/p>\\n<p><em><strong>Help us G.R.O.W. Join us!<\/strong><\/em><\/p>\",\"ats_external_id\":\"BG-167\",\"location\":\"Sofia, Sofia\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-09-21T12:18:58.799+03:00\",\"created_at\":\"2025-07-31T12:19:38.487+03:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNjc?\",\"apply_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNjc\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":\"wfh_flexible\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-bulgaria\",\"internal_job_listing\":\"1\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":\"1\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"187\",\"campaign_id\":\"164\",\"campaign_title\":\"LI Velcro \/ Italian \/ Sofia\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Success Specialist with Italian\",\"street\":null,\"address\":null,\"city\":\"Sofia\",\"state\":\"Sofia City Province\",\"postal_code\":\"\",\"region\":\"Sofia\",\"country\":\"Bulgaria\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p data-pm-slice=\\\"1 1 []\\\">At <strong>Concentrix <\/strong>we offer revenue generation services under the B2B Sales Services business with a global footprint, accelerating B2B digital sales and customer success transformation for the world&rsquo;s best brands. With end-to-end capabilities across Strategy + Talent + Technology, we&rsquo;re helping clients scale faster, work smarter, and reliably grow their revenue through data-powered insights and proven methodologies.&nbsp; &nbsp;<br \/>&nbsp;&nbsp;<\/p>\\n<p>We embrace a high-performance culture that promotes growth, success, and opportunity for our employees, clients, and partners.&nbsp; &nbsp;<br \/>&nbsp;&nbsp;<\/p>\\n<p>Join us!&nbsp;&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>What the role looks like:&nbsp;&nbsp;&nbsp; <\/strong>&nbsp;<\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Provide quality assurance, through checking all client product integrations are completed&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Responsible for driving implementation setup progress for net-new Hiring Enterprise Program (HEP) customers&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Deliver customer value through ensuring our customers are successful with LinkedIn Hiring in terms of adoption, usage and engagement&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Maintain a deep understanding of LinkedIn products to effectively guide customers on best practices &middot; Track client customer lifecycle milestones, including onboarding and achieve goals related to customer license activation and user engagement on the LinkedIn Hiring platform&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Track and record customer activity in a timely manner in systems of record (e.g., CRM system)&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Help triage troubleshooting tickets&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Hybrid position (Mon- Tue - office based)<\/strong><\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Working hours -&nbsp;Mon - Fr 10:00-19:00<\/strong><\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Your profile:&nbsp;&nbsp;&nbsp; <\/strong>&nbsp;<\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Fluency in&nbsp;<strong>Italian and English<\/strong> &ndash; written and verbal&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Experience analyzing data, trends and client information to identify product or service growth opportunities&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Expert knowledge of MS Office (Outlook, Word, PowerPoint and Excel)&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Excellent communication, collaboration, organizational and project management skills&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Ability to interact comfortably with both clients and internal departments&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Ability to effectively manage time, prioritize tasks and work within deadlines with little supervision&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Ability to work on queues\/cases\/tickets out of CRM platforms&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>The ability to build trust quickly and develop strong relationships&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>What we offer: &nbsp;<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Monthly transportation\/internet allowance<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Bonus for important life events (marriage, birth or adoption of a child, university graduation)<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Additional medical plan: health and dental care (fully covered by the employer)<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Life insurance<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Voluntary Sport Card (Multisport)&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p>Please send us your CV in English.&nbsp;&nbsp;&nbsp;<\/p>\\n<p>Only short-listed applicants will be contacted.&nbsp;&nbsp;<\/p>\\n<p>All applications will be treated as strictly confidential.&nbsp;&nbsp;<\/p>\\n<p>Help us G.R.O.W. Join us!&nbsp;<\/p>\",\"ats_external_id\":\"BG-164\",\"location\":\"Sofia, Sofia\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-09T11:31:44.901+03:00\",\"created_at\":\"2025-07-31T12:14:36.574+03:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNjQ?\",\"apply_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNjQ\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-bulgaria\",\"internal_job_listing\":\"1\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":\"1\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"188\",\"campaign_id\":\"163\",\"campaign_title\":\"LI Velcro \/ German \/ Sofia\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Success Specialist with German language\",\"street\":null,\"address\":null,\"city\":\"Sofia\",\"state\":\"Sofia City Province\",\"postal_code\":\"\",\"region\":\"Sofia\",\"country\":\"Bulgaria\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p data-pm-slice=\\\"1 1 []\\\">At <strong>Concentrix <\/strong>we offer revenue generation services under the B2B Sales Services business with a global footprint, accelerating B2B digital sales and customer success transformation for the world&rsquo;s best brands. With end-to-end capabilities across Strategy + Talent + Technology, we&rsquo;re helping clients scale faster, work smarter, and reliably grow their revenue through data-powered insights and proven methodologies.&nbsp; &nbsp;<br \/>&nbsp;&nbsp;<\/p>\\n<p>We embrace a high-performance culture that promotes growth, success, and opportunity for our employees, clients, and partners.&nbsp; &nbsp;<br \/>&nbsp;&nbsp;<\/p>\\n<p>Join us!&nbsp;&nbsp;&nbsp;&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>What the role looks like:&nbsp;&nbsp;&nbsp; <\/strong>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Provide quality assurance, through checking all client product integrations are completed&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Responsible for driving implementation setup progress for net-new Hiring Enterprise Program (HEP) customers&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Deliver customer value through ensuring our customers are successful with LinkedIn Hiring in terms of adoption, usage and engagement&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Maintain a deep understanding of LinkedIn products to effectively guide customers on best practices &middot; Track client customer lifecycle milestones, including onboarding and achieve goals related to customer license activation and user engagement on the LinkedIn Hiring platform&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Track and record customer activity in a timely manner in systems of record (e.g., CRM system)&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Help triage troubleshooting tickets&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Hybrid position (Mon&amp;Tue office based) \/ Remote option for people outside of Sofia<\/strong><\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Working hours -&nbsp;Mon - Fr 10:00-19:00<\/strong><\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Your profile:&nbsp;&nbsp;&nbsp; <\/strong>&nbsp;<\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Fluency in&nbsp;<strong>German and English<\/strong> &ndash; written and verbal&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Experience analyzing data, trends and client information to identify product or service growth opportunities&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Expert knowledge of MS Office (Outlook, Word, PowerPoint and Excel)&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Excellent communication, collaboration, organizational and project management skills&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Ability to interact comfortably with both clients and internal departments&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Ability to effectively manage time, prioritize tasks and work within deadlines with little supervision&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Ability to work on queues\/cases\/tickets out of CRM platforms&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>The ability to build trust quickly and develop strong relationships&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>What we offer: &nbsp;<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Monthly transportation\/internet allowance<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Bonus for important life events (marriage, birth or adoption of a child, university graduation)<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Additional medical plan: health and dental care (fully covered by the employer)<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Life insurance<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Voluntary Sport Card (Multisport)&nbsp;\u200b<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p>Please send us your CV in English.&nbsp;&nbsp;&nbsp;<\/p>\\n<p>Only short-listed applicants will be contacted.&nbsp;&nbsp;<\/p>\\n<p>All applications will be treated as strictly confidential.&nbsp;&nbsp;<\/p>\\n<p>Help us G.R.O.W. Join us!&nbsp;<\/p>\",\"ats_external_id\":\"BG-163\",\"location\":\"Sofia, Sofia\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-02T16:07:54.788+03:00\",\"created_at\":\"2025-07-31T12:13:07.104+03:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNjM?\",\"apply_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNjM\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":\"wfh_flexible\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-bulgaria\",\"internal_job_listing\":\"1\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":\"1\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"189\",\"campaign_id\":\"161\",\"campaign_title\":\"LI Velcro \/ Portuguese \/ Sofia\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Success Specialist with Portuguese\",\"street\":null,\"address\":null,\"city\":\"Sofia\",\"state\":\"Sofia City Province\",\"postal_code\":\"\",\"region\":\"Sofia\",\"country\":\"Bulgaria\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p data-pm-slice=\\\"1 1 []\\\">At <strong>Concentrix <\/strong>we offer revenue generation services under the <strong>B2B Sales Services<\/strong> business with a global footprint, accelerating B2B digital sales and customer success transformation for the world&rsquo;s best brands. With end-to-end capabilities across Strategy + Talent + Technology, we&rsquo;re helping clients scale faster, work smarter, and reliably grow their revenue through data-powered insights and proven methodologies.&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p>We embrace a high-performance culture that promotes growth, success, and opportunity for our employees, clients, and partners.&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p>Join us!&nbsp;&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Responsibilities<\/strong>:<\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Provide quality assurance, through checking all client product integrations are completed&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Responsible for driving implementation setup progress for net-new Hiring Enterprise Program (HEP) customers&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Deliver customer value through ensuring our customers are successful in terms of adoption, usage and engagement&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Maintain a deep understanding of the products to effectively guide customers on best practices<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Track client customer lifecycle milestones, including onboarding and achieve goals related to customer license activation and user engagement on the client platform&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Track and record customer activity in a timely manner in systems of record (e.g., CRM system)&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Help triage troubleshooting tickets&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Hybrid position (Mon&amp;Tue office based)<\/strong><\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Working hours - Mon - Fr 10:00-19:00<\/strong><\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Requirements:<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Fluent level of <strong>Portuguese and English<\/strong> &ndash; both written and spoken.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Experience in BPO\/client support functions, Customer Success, Learning &amp; Development, Talent Acquisition or Agency Recruitment, Product Adoption, Change Management, Account Management, Customer Training, Business Transformation, Project Management<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Experience analyzing data, trends and client information to identify product or service growth opportunities<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Expert knowledge of MS Office (Outlook, Word, PowerPoint and Excel)<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>&middot; Excellent communication, collaboration, organizational and project management skills<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Ability to effectively manage time, prioritize tasks and work within deadlines with little supervision<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Ability to work on queues\/cases\/tickets out of CRM platforms<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>The ability to build trust quickly and develop strong relationships<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>What we offer: &nbsp;<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Monthly transportation\/internet allowance<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Bonus for important life events (marriage, birth or adoption of a child, university graduation)<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Additional medical plan: health and dental care (fully covered by the employer)<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Life insurance<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Voluntary Sport Card (Multisport)&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p>Please send us your CV in English. &nbsp;<br \/>Only short-listed applicants will be contacted.&nbsp;<br \/>All applications will be treated as strictly confidential<\/p>\",\"ats_external_id\":\"BG-161\",\"location\":\"Sofia, Sofia\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-09-30T10:02:50.383+03:00\",\"created_at\":\"2025-07-31T12:08:18.090+03:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNjE?\",\"apply_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNjE\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":\"wfh_flexible\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-bulgaria\",\"internal_job_listing\":\"1\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":\"1\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"190\",\"campaign_id\":\"156\",\"campaign_title\":\"LI Velcro \/ Spanish \/ Sofia\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Success Specialist with Spanish\",\"street\":null,\"address\":null,\"city\":\"Sofia\",\"state\":\"Sofia City Province\",\"postal_code\":\"\",\"region\":\"Sofia\",\"country\":\"Bulgaria\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p data-pm-slice=\\\"1 1 []\\\">At <strong>Concentrix <\/strong>we offer revenue generation services under the B2B Sales Services business with a global footprint, accelerating B2B digital sales and customer success transformation for the world&rsquo;s best brands. With end-to-end capabilities across Strategy + Talent + Technology, we&rsquo;re helping clients scale faster, work smarter, and reliably grow their revenue through data-powered insights and proven methodologies.&nbsp; &nbsp;<br \/>&nbsp;&nbsp;<\/p>\\n<p>We embrace a high-performance culture that promotes growth, success, and opportunity for our employees, clients, and partners.&nbsp; &nbsp;<br \/>&nbsp;&nbsp;<\/p>\\n<p>Join us!&nbsp; &nbsp;&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>What the role looks like:&nbsp;&nbsp; &nbsp;<\/strong>&nbsp;<\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Provide quality assurance, through checking all client product integrations are completed&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Responsible for driving implementation setup progress for net-new Hiring Enterprise Program (HEP) customers&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Deliver customer value through ensuring our customers are successful with LinkedIn Hiring in terms of adoption, usage and engagement&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Maintain a deep understanding of LinkedIn products to effectively guide customers on best practices &middot; Track client customer lifecycle milestones, including onboarding and achieve goals related to customer license activation and user engagement on the LinkedIn Hiring platform&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Track and record customer activity in a timely manner in systems of record (e.g., CRM system)&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Help triage troubleshooting tickets&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Hybrid position (Wed - Thursday onside)<\/strong><\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Working hours -&nbsp;Mon - Fr 10:00-19:00<\/strong><\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Your profile:&nbsp;&nbsp; &nbsp;<\/strong>&nbsp;<\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Fluency in&nbsp;<strong>Spanish and English<\/strong> &ndash; written and verbal&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Experience analyzing data, trends and client information to identify product or service growth opportunities&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Expert knowledge of MS Office (Outlook, Word, PowerPoint and Excel)&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Excellent communication, collaboration, organizational and project management skills&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Ability to interact comfortably with both clients and internal departments&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Ability to effectively manage time, prioritize tasks and work within deadlines with little supervision&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Ability to work on queues\/cases\/tickets out of CRM platforms&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>The ability to build trust quickly and develop strong relationships&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>What we offer: &nbsp;<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Monthly transportation\/internet allowance<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Bonus for important life events (marriage, birth or adoption of a child, university graduation)<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Additional medical plan: health and dental care (fully covered by the employer)<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Life insurance<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Voluntary Sport Card (Multisport)&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p>Please send us your CV in English.&nbsp; &nbsp;<\/p>\\n<p>Only short-listed applicants will be contacted.&nbsp;&nbsp;<\/p>\\n<p>All applications will be treated as strictly confidential.&nbsp;&nbsp;<\/p>\\n<p>Help us G.R.O.W. Join us!<\/p>\",\"ats_external_id\":\"BG-156\",\"location\":\"Sofia, Sofia\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-09-30T11:01:13.381+03:00\",\"created_at\":\"2025-07-31T11:56:46.607+03:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNTY?\",\"apply_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNTY\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-bulgaria\",\"internal_job_listing\":\"1\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":\"1\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"191\",\"campaign_id\":\"155\",\"campaign_title\":\"LI Velcro \/ Polish \/ Sofia\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Success Specialist with Polish\",\"street\":null,\"address\":null,\"city\":\"Sofia\",\"state\":\"Sofia City Province\",\"postal_code\":\"\",\"region\":\"Sofia\",\"country\":\"Bulgaria\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p data-pm-slice=\\\"1 1 []\\\">At Concentrix, we deliver <strong>B2B Sales Services<\/strong> with a global footprint, accelerating B2B digital sales and customer success transformations for some of the world&rsquo;s leading brands. Combining <strong>Strategy + Talent + Technology<\/strong>, we enable our clients to scale faster, work smarter, and consistently grow their revenue through data-powered insights and proven methodologies.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Concentrix B2B Sales<\/strong> fosters a high-performance culture that encourages growth, success, and opportunity for our employees, clients, and partners.<\/p>\\n<p>&nbsp;<\/p>\\n<p>We are looking for a proactive &amp; communicative <strong>Customer Success Specialist<\/strong> to join our team. You&rsquo;ll partner with a wide range of clients, ensuring they enjoy a smooth onboarding experience and get the most out of our cutting-edge software solutions. If you excel at building great relationships, love helping clients succeed, and thrive in a consultative role, we'd love to hear from you!<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>What You'll Be Doing:<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Act as an Implementation Consultant for various software solutions, expertly guiding new clients through a smooth onboarding and post-onboarding process.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Engage in Face-to-face customer meetings in order to promote the adoption and ongoing engagement with various IT solutions.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Maintain a deep understanding of a variety of products and advise clients on the best practices and optimization strategies<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Track key customer lifecycle milestones, from onboarding to license activation, ensuring user engagement and goal achievement.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Accurately record client interactions and activities in CRM systems.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Support clients with effectively triaging and resolving troubleshooting tickets.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Working hours: Monday to Friday, 10:00 &ndash; 19:00. <\/strong><\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Hybrid work (Mon&amp;Tue - office based)<\/strong><\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>What We're Looking For:<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Fluent in <strong>Polish &amp; English<\/strong> - both written and verbal.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Exceptional communication and teamwork skills.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Confidence in engaging clients during face-to-face virtual interactions.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Experience in customer support or client-facing roles would be considered as an advantage.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>A proactive, problem-solving mindset focused on customer satisfaction.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Proficiency in MS Office (Outlook, Word, PowerPoint, Excel).<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Ability to prioritize tasks, manage time effectively, and work independently under deadlines.<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>What We Offer:<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Monthly transportation and internet allowance.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Quarterly performance-based bonuses.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Comprehensive medical plan, including health and dental care, fully covered by the employer.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Life insurance coverage.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Multisport card.<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p>Please send us your CV in <strong>English<\/strong>.<\/p>\\n<p>Only short-listed applicants will be contacted.<\/p>\\n<p>All applications will be treated as strictly confidential.<\/p>\\n<p>&nbsp;<\/p>\\n<p><em><strong>Help us G.R.O.W. Join us!<\/strong><\/em><\/p>\",\"ats_external_id\":\"BG-155\",\"location\":\"Sofia, Sofia\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-09-30T10:08:32.546+03:00\",\"created_at\":\"2025-07-31T11:54:48.881+03:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNTU?\",\"apply_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNTU\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-bulgaria\",\"internal_job_listing\":\"1\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":\"1\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"192\",\"campaign_id\":\"154\",\"campaign_title\":\"LI Velcro \/ Arabic \/ Sofia\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Success Specialist with Arabic\",\"street\":null,\"address\":null,\"city\":\"Sofia\",\"state\":\"Sofia City Province\",\"postal_code\":\"\",\"region\":\"Sofia\",\"country\":\"Bulgaria\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p data-pm-slice=\\\"1 1 []\\\">At <strong>Concentrix <\/strong>we offer revenue generation services under the <strong>B2B Sales Services<\/strong> business with a global footprint, accelerating <strong>B2B digital sales<\/strong> and customer success transformation for the world&rsquo;s best brands. With end-to-end capabilities across Strategy + Talent + Technology, we&rsquo;re helping clients scale faster, work smarter, and reliably grow their revenue through data-powered insights and proven methodologies.&nbsp; &nbsp;<br \/>&nbsp;&nbsp;<\/p>\\n<p>We embrace a high-performance culture that promotes growth, success, and opportunity for our employees, clients, and partners.&nbsp; &nbsp;<br \/>&nbsp;&nbsp;<\/p>\\n<p>Join us!&nbsp; &nbsp;&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>What the role looks like:&nbsp;&nbsp; &nbsp;<\/strong>&nbsp;<\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Provide quality assurance, through checking all client product integrations are completed&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Responsible for driving implementation setup progress for net-new Hiring Enterprise Program (HEP) customers&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Deliver customer value through ensuring our customers are successful with LinkedIn Hiring in terms of adoption, usage and engagement&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Maintain a deep understanding of LinkedIn products to effectively guide customers on best practices &middot; Track client customer lifecycle milestones, including onboarding and achieve goals related to customer license activation and user engagement on the LinkedIn Hiring platform&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Track and record customer activity in a timely manner in systems of record (e.g., CRM system)&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Help triage troubleshooting tickets<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Hybrid opportunity with working hours - Sun - Thursday 09:00-18:00 (Mon and Tue - office based)<\/strong><\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Your profile:&nbsp;&nbsp; &nbsp;<\/strong>&nbsp;<\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Fluency in&nbsp;<strong>Arabic and English languages<\/strong> &ndash; written and verbal&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Experience analyzing data, trends and client information to identify product or service growth opportunities&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Expert knowledge of MS Office (Outlook, Word, PowerPoint and Excel)&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Excellent communication, collaboration, organizational and project management skills&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Ability to interact comfortably with both clients and internal departments&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Ability to effectively manage time, prioritize tasks and work within deadlines with little supervision&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Ability to work on queues\/cases\/tickets out of CRM platforms&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>The ability to build trust quickly and develop strong relationships&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>What we offer: &nbsp;<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Monthly transportation\/internet allowance<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Bonus for important life events (marriage, birth or adoption of a child, university graduation)<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Additional medical plan: health and dental care (fully covered by the employer)<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Life insurance<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Voluntary Sport Card (Multisport)&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p>Please send us your<strong> CV in English.&nbsp; &nbsp;<\/strong><\/p>\\n<p>Only short-listed applicants will be contacted.&nbsp;&nbsp;<\/p>\\n<p>All applications will be treated as strictly confidential.&nbsp;&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p>Help us <strong>G.R.O.W. <\/strong>Join us!&nbsp;<\/p>\",\"ats_external_id\":\"BG-154\",\"location\":\"Sofia, Sofia\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-04T02:59:35.901+03:00\",\"created_at\":\"2025-07-31T11:53:10.934+03:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNTQ?\",\"apply_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNTQ\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":\"wfh_flexible\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-bulgaria\",\"internal_job_listing\":\"1\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":\"1\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"193\",\"campaign_id\":\"153\",\"campaign_title\":\"LI Velcro \/ Turkish \/ Sofia\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Success Specialist with Turkish\",\"street\":null,\"address\":null,\"city\":\"Sofia\",\"state\":\"Sofia City Province\",\"postal_code\":\"\",\"region\":\"Sofia\",\"country\":\"Bulgaria\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p data-pm-slice=\\\"1 1 []\\\">At <strong>Concentrix <\/strong>we offer revenue generation services under the B2B Sales Services business with a global footprint, accelerating B2B digital sales and customer success transformation for the world&rsquo;s best brands. With end-to-end capabilities across Strategy + Talent + Technology, we&rsquo;re helping clients scale faster, work smarter, and reliably grow their revenue through data-powered insights and proven methodologies. &nbsp;<\/p>\\n<p>&nbsp;<br \/>We embrace a high-performance culture that promotes growth, success, and opportunity for our employees, clients, and partners. &nbsp;&nbsp;<\/p>\\n<p><br \/><strong>Join us! <\/strong>&nbsp; &nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>What the role looks like: <\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Provide quality assurance, through checking all client product integrations are completed&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Responsible for driving implementation setup progress for net-new Hiring Enterprise Program (HEP) customers&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Deliver customer value through ensuring our customers are successful with LinkedIn Hiring in terms of adoption, usage and engagement&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Maintain a deep understanding of LinkedIn products to effectively guide customers on best practices &middot; Track client customer lifecycle milestones, including onboarding and achieve goals related to customer license activation and user engagement on the LinkedIn Hiring platform&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Track and record customer activity in a timely manner in systems of record (e.g., CRM system)&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Help triage troubleshooting tickets&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Hybrid position<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Working hours - Mon - Fr 10:00-19:00<br \/>&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>Your profile: &nbsp; <\/strong>&nbsp;&nbsp;<\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Fluency in <strong>Turkish<\/strong> and <strong>English<\/strong> &ndash; written and verbal&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Experience analyzing data, trends and client information to identify product or service growth opportunities&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Expert knowledge of MS Office (Outlook, Word, PowerPoint and Excel)&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Excellent communication, collaboration, organizational and project management skills&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Ability to interact comfortably with both clients and internal departments&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Ability to effectively manage time, prioritize tasks and work within deadlines with little supervision&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Ability to work on queues\/cases\/tickets out of CRM platforms&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>The ability to build trust quickly and develop strong relationships&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<br \/><strong>What we offer: &nbsp;<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Monthly transportation\/internet allowance<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Bonus for important life events (marriage, birth or adoption of a child, university graduation)<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Additional medical plan: health and dental care (fully covered by the employer)<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Life insurance<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Voluntary Sport Card (Multisport)&nbsp;<br \/>&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>Please send us your CV in English. <\/strong>&nbsp;&nbsp;<br \/>Only short-listed applicants will be contacted. &nbsp;<\/p>\\n<p>All applications will be treated as strictly confidential. &nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Help us G.R.O.W. Join us! <\/strong><\/p>\",\"ats_external_id\":\"BG-153\",\"location\":\"Sofia, Sofia\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-08T14:43:38.290+03:00\",\"created_at\":\"2025-07-31T11:50:57.525+03:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNTM?\",\"apply_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNTM\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":\"wfh_flexible\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-bulgaria\",\"internal_job_listing\":\"1\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":\"1\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"194\",\"campaign_id\":\"150\",\"campaign_title\":\"LI Liftoff \/ Dutch \/ Sofia\",\"campaign_type\":\"job_application\",\"job_title\":\"Digital Marketing Specialist with Dutch\",\"street\":null,\"address\":null,\"city\":\"Sofia\",\"state\":\"Sofia City Province\",\"postal_code\":\"\",\"region\":\"Sofia\",\"country\":\"Bulgaria\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p data-pm-slice=\\\"1 1 []\\\">At <strong>Concentrix<\/strong> we offer revenue generation services under the <strong>B2B Sales Services<\/strong> business with a global footprint, accelerating B2B digital sales and customer success transformation for the world&rsquo;s best brands. With end-to-end capabilities across <strong>Strategy + Talent + Technology,<\/strong> we are helping clients scale faster, work smarter, and reliably grow their revenue through data-powered insights and proven methodologies.&nbsp;&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p>We embrace a high-performance culture that promotes <strong>growth, success, and opportunity<\/strong> for our employees, clients, and partners.&nbsp;&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Join us!&nbsp;&nbsp;<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>What the role looks like:&nbsp;&nbsp;<\/strong>&nbsp;<\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Host client meetings and use best practices to help companies grow their businesses.&nbsp;&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Be a subject matter expert on the client&rsquo;s advertising platform, features, and available enhancements and thus their trusted advisor for business growth.&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>You will deliver campaign setup and optimization recommendations and monitor active client campaigns.&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Achieve specific targets and maximize sale opportunities on each call.&nbsp;&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Maintain sales pipeline accuracy and track client campaign ROI, using customer management system (CRM).&nbsp;&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>The working hours for this role are <strong>M\/F<\/strong> from 10:00AM till 19:00PM, <strong>remote role.<\/strong><\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;&nbsp;<\/p>\\n<p><strong>Your profile:&nbsp;&nbsp;<\/strong>&nbsp;<\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Fluent level of <strong>Dutch and English <\/strong>&ndash; written and spoken.&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Proven experience in digital or social media sales and account management or marketing.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Knowledge in digital marketing and advertising.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Demonstrated ability to build strong relationships with decision-makers, while successfully activating, retaining, and managing a high volume of clients.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Strong communication skills.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Adaptive in dynamic, fast-paced environments.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Solid knowledge of MS Office programs.&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Experience working with CRM or similar will be an advantage.&nbsp;&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>What we offer:<\/strong>&nbsp;<\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Monthly transportation\/internet allowance<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Bonus for important life events (marriage, birth or adoption of a child, university graduation)<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Additional medical plan: health and dental care (fully covered by the employer)<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Life insurance<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Voluntary Sport Card (Multisport)&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p>Please send us your<strong> CV in English<\/strong>.&nbsp;<\/p>\\n<p>Only short-listed applicants will be contacted.&nbsp;<\/p>\\n<p>All applications will be treated as strictly confidential.&nbsp;<\/p>\\n<p>Help us <strong>G.R.O.W.<\/strong> Join us!&nbsp;<\/p>\",\"ats_external_id\":\"BG-150\",\"location\":\"Sofia, Sofia\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-09-21T12:18:57.924+03:00\",\"created_at\":\"2025-07-31T11:46:04.512+03:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNTA?\",\"apply_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNTA\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":\"wfh_flexible\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-bulgaria\",\"internal_job_listing\":\"1\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":\"1\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"195\",\"campaign_id\":\"143\",\"campaign_title\":\"LI Refuel \/ Dutch \/ Sofia\",\"campaign_type\":\"job_application\",\"job_title\":\"Sales Development Representative with Dutch language\",\"street\":null,\"address\":null,\"city\":\"Sofia\",\"state\":\"Sofia City Province\",\"postal_code\":\"\",\"region\":\"Sofia\",\"country\":\"Bulgaria\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p data-pm-slice=\\\"1 1 []\\\">At <strong>Concentrix <\/strong>we offer revenue generation services under the <strong>B2B Sales Services<\/strong> business with a global footprint, accelerating B2B digital sales and customer success transformation for the world&rsquo;s best brands. With end-to-end capabilities across <strong>Strategy + Talent + Technology<\/strong>, we&rsquo;re helping clients scale faster, work smarter, and reliably grow their revenue through data-powered insights and proven methodologies.&nbsp;&nbsp;<\/p>\\n<p><br \/>We embrace a high-performance culture that promotes growth, success, and opportunity for our employees, clients, and partners.&nbsp;<br \/><br \/>We&rsquo;re looking for a driven and results-oriented&nbsp;<strong>Sales Development Specialist<\/strong>&nbsp;to join our team within a fast-paced IT Sales environment. This role is ideal for someone skilled in building client relationships, identifying business opportunities, and moving leads through the sales funnel with confidence and precision. You&rsquo;ll work closely with potential customers across multiple channels, using a consultative approach to qualify leads and set the stage for long-term partnerships. If you&rsquo;ve got a solid understanding of digital sales, lead generation, and know your way around CRM tools - we&rsquo;d love to hear from you.<br \/><br \/><strong>Join us!<\/strong><br \/><br \/><strong>What you&rsquo;ll be doing:<\/strong><\/p>\\n<ul>\\n<li>Manage high-volume of inbound and outbound B2B sales activities, engaging regularly with clients across all stages of the sales funnel via phone, email, video, and social media outreach.<\/li>\\n<li>Identify and engage with alternative decision-makers or points of contact, using tools such as Sales Navigator and other lead generation methods.<\/li>\\n<li>Actively manage and maintain a healthy sales pipeline, driving prospects through each stage of the funnel.<\/li>\\n<li>Accurately document all customer and prospect interactions in the specific CRM tool.<\/li>\\n<li>Qualify leads and transition them seamlessly to the onboarding team to continue the customer journey and buying process.<\/li>\\n<li>Track and report on daily, monthly, and quarterly performance metrics to support sales targets.<\/li>\\n<li>Adhere to defined response-time SLAs and follow the required sales cadences at all times.<\/li>\\n<li><strong>Working hours: M\/F 09:00 &ndash; 18:00 - we offer Fully Remote &amp; Hybrid work options for this position.<\/strong><\/li>\\n<\/ul>\\n<p><strong>&nbsp;What we&rsquo;re looking for:&nbsp;<\/strong><\/p>\\n<ul>\\n<li>Fluency in&nbsp;<strong>English &amp; Dutch<\/strong>&nbsp;- both written and spoken.<\/li>\\n<li>Solid knowledge of business development, lead generation and qualification methodologies.<\/li>\\n<li>Minimum of&nbsp;<strong>1.5 - 2 years of sales experience<\/strong>, ideally within the tech or digital advertising space.<\/li>\\n<li>Proven track record in identifying high-potential opportunities and growing customer investment over time.<\/li>\\n<li>Strong organizational and time-management skills, with the ability to work independently.<\/li>\\n<li>Comfortably operating in a fast-paced, constantly evolving IT Sales environment.<\/li>\\n<li>Experience with Salesforce or a similar CRM tool.<\/li>\\n<li>Digital advertising knowledge would be considered as an advantage.<\/li>\\n<\/ul>\\n<p><strong>Our perks:<\/strong><\/p>\\n<ul>\\n<li><strong>Support with relocation to Bulgaria.<\/strong><\/li>\\n<li>Quarterly performance-based bonuses.<\/li>\\n<li>Bonus for important life events (marriage, birth or adoption of a child, university graduation);<\/li>\\n<li>Monthly transportation\/internet allowance;<\/li>\\n<li>Additional health and dental care plan (fully covered by the employer);<\/li>\\n<li>Life insurance;<\/li>\\n<li>Voluntary Sport Card (Multisport).<\/li>\\n<\/ul>\\n<p><br \/>Please send us your CV in&nbsp;<strong>English<\/strong>.<br \/>Only short-listed applicants will be contacted.<br \/>All applications will be treated as strictly confidential.<br \/><br \/><strong>Help us G.R.O.W. Join us!<\/strong><\/p>\",\"ats_external_id\":\"BG-143\",\"location\":\"Sofia, Sofia\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-09-21T12:18:57.505+03:00\",\"created_at\":\"2025-07-31T11:34:03.250+03:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNDM?\",\"apply_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNDM\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-bulgaria\",\"internal_job_listing\":\"1\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":\"1\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"196\",\"campaign_id\":\"142\",\"campaign_title\":\"LI Refuel \/ Italian \/ Sofia\",\"campaign_type\":\"job_application\",\"job_title\":\"Sales Development Representative with Italian language\",\"street\":null,\"address\":null,\"city\":\"Sofia\",\"state\":\"Sofia City Province\",\"postal_code\":\"\",\"region\":\"Sofia\",\"country\":\"Bulgaria\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p data-pm-slice=\\\"1 1 []\\\">At<strong> Concentrix<\/strong> we offer revenue generation services under the <strong>B2B Sales Services<\/strong> business with a global footprint, accelerating B2B digital sales and customer success transformation for the world&rsquo;s best brands. With end-to-end capabilities across Strategy + Talent + Technology, we&rsquo;re helping clients scale faster, work smarter, and reliably grow their revenue through data-powered insights and proven methodologies. &nbsp;&nbsp;<br \/>&nbsp;&nbsp;<\/p>\\n<p>We embrace a high-performance culture that promotes growth, success, and opportunity for our employees, clients, and partners. &nbsp;&nbsp;<br \/>&nbsp;&nbsp;<\/p>\\n<p><strong>Join us! <\/strong>&nbsp; &nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>What the role looks like: <\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Management of high-volume inbound and outbound sales motions with regular customer contact across all stages of the sales funnel via phone, email, video and social media outreach.&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Ability to identify relevant alternative points of contact as appropriate to outreach strategy through tools such as Sales Navigator as well as all forms of desk targets.&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Adherence to all response-time SLA&rsquo;s as well as use of mandatory sales cadences always. &nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Actively manage sales pipeline with a focus on moving all prospects through the sales funnel.&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Document all relevant prospect and customer interactions on CRM (Salesforce).&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Transition qualified leads from pipeline to onboarding team to further the customer journey and buying process.&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Review and report daily, monthly and quarterly metrics to help achieve sales goals. &nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Work model: <strong>Hybrid (Wednesday and Thursday office)&nbsp;<\/strong><\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Working hours: <strong>Mon &ndash; Fr 09:00 - 18:00<\/strong><\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Your profile:<\/strong> &nbsp; &nbsp;<\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Fluent level of <strong>English and Italian<\/strong>- written and spoken.&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Min. <strong>2+ years<\/strong> in a sales role, ideally in tech. sales or digital sales sector.&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Proven ability to unlock high-potential budget opportunities and grow customer financial investment over time.&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Digital advertising knowledge &ndash; will be considered as advantage&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Skilled at competitive selling to win new business&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Exceptional verbal and written communication skills, ability to articulate complex concepts and ideas into a simple and understandable format.&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Strong time-management skills and the ability to work independently.&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Comfortable in a constantly changing fast paces environment.&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Salesforce experience\/ prior exposure to a CRM tool.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>What we offer: <\/strong>&nbsp;<\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Monthly transportation\/internet allowance&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Bonus for important life events (marriage, birth or adoption of a child, university graduation)&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Additional medical plan: health and dental care (fully covered by the employer)&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Life insurance&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Voluntary Sport Card (Multisport) &nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p>Please send us your CV in <strong>English<\/strong>.<\/p>\\n<p>&nbsp;&nbsp;<\/p>\\n<p>Only short-listed applicants will be contacted. &nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p>All applications will be treated as strictly confidential. &nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Help us G.R.O.W. &nbsp;<\/strong><\/p>\",\"ats_external_id\":\"BG-142\",\"location\":\"Sofia, Sofia\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-09-28T15:18:03.041+03:00\",\"created_at\":\"2025-07-31T11:32:13.875+03:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNDI?\",\"apply_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNDI\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-bulgaria\",\"internal_job_listing\":\"1\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":\"1\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"197\",\"campaign_id\":\"140\",\"campaign_title\":\"LI Refuel \/ Spanish \/ Sofia\",\"campaign_type\":\"job_application\",\"job_title\":\"Sales Development Representative with Spanish language\",\"street\":null,\"address\":null,\"city\":\"Sofia\",\"state\":\"Sofia City Province\",\"postal_code\":\"\",\"region\":\"Sofia\",\"country\":\"Bulgaria\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p data-pm-slice=\\\"1 1 []\\\">At <strong>Concentrix <\/strong>we offer revenue generation services under the <strong>B2B Sales Services<\/strong> business with a global footprint, accelerating B2B digital sales and customer success transformation for the world&rsquo;s best brands. With end-to-end capabilities across Strategy + Talent + Technology, we&rsquo;re helping clients scale faster, work smarter, and reliably grow their revenue through data-powered insights and proven methodologies.&nbsp;&nbsp;<br \/>&nbsp;<\/p>\\n<p>We embrace a high-performance culture that promotes growth, success, and opportunity for our employees, clients, and partners.&nbsp;&nbsp;<br \/>&nbsp;<\/p>\\n<p>Join us! &nbsp;&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>What the role looks like: &nbsp; &nbsp;<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Management of high-volume inbound and outbound sales motions with regular customer contact across all stages of the sales funnel via phone, email, video and social media outreach.&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Ability to identify relevant alternative points of contact as appropriate to outreach strategy through tools such as Sales Navigator as well as all forms of desk targets.&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Adherence to all response-time SLA&rsquo;s as well as use of mandatory sales cadences always. &nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Actively manage sales pipeline with a focus on moving all prospects through the sales funnel.&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Document all relevant prospect and customer interactions on CRM (Salesforce).&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Transition qualified leads from pipeline to onboarding team to further the customer journey and buying process.&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Review and report daily, monthly and quarterly metrics to help achieve sales goals. &nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Work model: <strong>Hybrid (Wednesday and Thursday office)<\/strong><\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Working hours: <strong>Mon &ndash; Fr 09:00 &ndash; 18:00&nbsp;<\/strong><\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>&nbsp;<\/strong><\/p>\\n<p><strong>Your profile: &nbsp; &nbsp;<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Fluent level of <strong>English and Spanish <\/strong>- written and spoken.&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Min. 2 years in a sales role, ideally in tech. Advertising sales sector.&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Proven ability to unlock high-potential budget opportunities and grow customer financial investment over time.&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Digital advertising knowledge &ndash; will be considered as advantage&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Skilled at competitive selling to win new business&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Exceptional verbal and written communication skills, ability to articulate complex concepts and ideas into a simple and understandable format.&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Strong time-management skills and the ability to work independently.&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Comfortable in a constantly changing fast paces environment.&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Salesforce experience\/ prior exposure to a CRM tool.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>What we offer:&nbsp;<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Monthly transportation\/internet allowance<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Bonus for important life events (marriage, birth or adoption of a child, university graduation)<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Additional medical plan: health and dental care (fully covered by the employer)<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Life insurance<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Voluntary Sport Card (Multisport)&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p>Please send us your CV in <strong>English<\/strong>.&nbsp;&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p>Only short-listed applicants will be contacted.&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p>All applications will be treated as strictly confidential.&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p>Help us <strong>G.R.O.W.<\/strong> Join us!&nbsp;<\/p>\",\"ats_external_id\":\"BG-140\",\"location\":\"Sofia, Sofia\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-01T12:42:54.490+03:00\",\"created_at\":\"2025-07-31T11:27:19.830+03:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNDA?\",\"apply_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNDA\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-bulgaria\",\"internal_job_listing\":\"1\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":\"1\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"198\",\"campaign_id\":\"139\",\"campaign_title\":\"LI Refuel \/ French \/ Sofia\",\"campaign_type\":\"job_application\",\"job_title\":\"Sales Development Representative with French language\",\"street\":null,\"address\":null,\"city\":\"Sofia\",\"state\":\"Sofia City Province\",\"postal_code\":\"\",\"region\":\"Sofia\",\"country\":\"Bulgaria\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p data-pm-slice=\\\"1 1 []\\\">At <strong>Concentrix <\/strong>we offer revenue generation services under the <strong>B2B Sales Services<\/strong> business with a global footprint, accelerating B2B digital sales and customer success transformation for the world&rsquo;s best brands. With end-to-end capabilities across Strategy + Talent + Technology, we&rsquo;re helping clients scale faster, work smarter, and reliably grow their revenue through data-powered insights and proven methodologies.&nbsp;&nbsp;<br \/>&nbsp;<\/p>\\n<p>We embrace a high-performance culture that promotes growth, success, and opportunity for our employees, clients, and partners.&nbsp;&nbsp;<br \/>&nbsp;<\/p>\\n<p>Join us! &nbsp;&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>What the role looks like: &nbsp; &nbsp;<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Management of high-volume inbound and outbound sales motions with regular customer contact across all stages of the sales funnel via phone, email, video and social media outreach.&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Ability to identify relevant alternative points of contact as appropriate to outreach strategy through tools such as Sales Navigator as well as all forms of desk targets.&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Adherence to all response-time SLA&rsquo;s as well as use of mandatory sales cadences always. &nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Actively manage sales pipeline with a focus on moving all prospects through the sales funnel.&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Document all relevant prospect and customer interactions on CRM (Salesforce).&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Transition qualified leads from pipeline to onboarding team to further the customer journey and buying process.&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Review and report daily, monthly and quarterly metrics to help achieve sales goals. &nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Work model: <strong>Hybrid (Wednesday and Thursday office)&nbsp;<\/strong><\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Working hours: <strong>Mon &ndash; Fr 09:00 &ndash; 18:00&nbsp;<\/strong><\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>&nbsp;<\/strong><\/p>\\n<p><strong>Your profile: &nbsp; &nbsp;<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Fluent level of <strong>English and French<\/strong>&nbsp;- written and spoken.&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Min. 1,5 years in a sales role, ideally in tech. Advertising sales sector.&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Proven ability to unlock high-potential budget opportunities and grow customer financial investment over time.&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Digital advertising knowledge &ndash; will be considered as advantage&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Skilled at competitive selling to win new business&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Exceptional verbal and written communication skills, ability to articulate complex concepts and ideas into a simple and understandable format.&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Strong time-management skills and the ability to work independently.&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Comfortable in a constantly changing fast paces environment.&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Salesforce experience\/ prior exposure to a CRM tool.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>What we offer:&nbsp;<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Monthly transportation\/internet allowance<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Bonus for important life events (marriage, birth or adoption of a child, university graduation)<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Additional medical plan: health and dental care (fully covered by the employer)<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Life insurance<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Voluntary Sport Card (Multisport)&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p>Please send us your CV in <strong>English<\/strong>.&nbsp;&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p>Only short-listed applicants will be contacted.&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p>All applications will be treated as strictly confidential.&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p>Help us <strong>G.R.O.W.<\/strong> Join us!&nbsp;<\/p>\",\"ats_external_id\":\"BG-139\",\"location\":\"Sofia, Sofia\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-09-29T10:26:12.014+03:00\",\"created_at\":\"2025-07-31T10:37:28.204+03:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMzk?\",\"apply_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMzk\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":\"wfh_flexible\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-bulgaria\",\"internal_job_listing\":\"1\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":\"1\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"199\",\"campaign_id\":\"138\",\"campaign_title\":\"LI Refuel \/ German \/ Sofia\",\"campaign_type\":\"job_application\",\"job_title\":\"Sales Development Representative with German language\",\"street\":null,\"address\":null,\"city\":\"Sofia\",\"state\":\"Sofia City Province\",\"postal_code\":\"\",\"region\":\"Sofia\",\"country\":\"Bulgaria\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p data-pm-slice=\\\"1 1 []\\\">At <strong>Concentrix <\/strong>we offer revenue generation services under the <strong>B2B Sales Services<\/strong> business with a global footprint, accelerating B2B digital sales and customer success transformation for the world&rsquo;s best brands. With end-to-end capabilities across Strategy + Talent + Technology, we&rsquo;re helping clients scale faster, work smarter, and reliably grow their revenue through data-powered insights and proven methodologies.&nbsp;&nbsp;<br \/>&nbsp;<\/p>\\n<p>We embrace a high-performance culture that promotes growth, success, and opportunity for our employees, clients, and partners.&nbsp;&nbsp;<br \/>&nbsp;<\/p>\\n<p>Join us! &nbsp;&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>What the role looks like: &nbsp; &nbsp;<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Management of high-volume inbound and outbound sales motions with regular customer contact across all stages of the sales funnel via phone, email, video and social media outreach.&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Ability to identify relevant alternative points of contact as appropriate to outreach strategy through tools such as Sales Navigator as well as all forms of desk targets.&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Adherence to all response-time SLA&rsquo;s as well as use of mandatory sales cadences always. &nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Actively manage sales pipeline with a focus on moving all prospects through the sales funnel.&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Document all relevant prospect and customer interactions on CRM (Salesforce).&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Transition qualified leads from pipeline to onboarding team to further the customer journey and buying process.&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Review and report daily, monthly and quarterly metrics to help achieve sales goals. &nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Work model: <strong>Hybrid (Wednesday and Thursday office), possibility for remote<\/strong><\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Working hours: <strong>Mon &ndash; Fr 09:00 &ndash; 18:00&nbsp;<\/strong><\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>&nbsp;<\/strong><\/p>\\n<p><strong>Your profile: &nbsp; &nbsp;<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Fluent level of <strong>English and German <\/strong> - written and spoken.&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Min. 1,5 years in a sales role, ideally in tech. Advertising sales sector.&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Proven ability to unlock high-potential budget opportunities and grow customer financial investment over time.&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Digital advertising knowledge &ndash; will be considered as advantage&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Skilled at competitive selling to win new business&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Exceptional verbal and written communication skills, ability to articulate complex concepts and ideas into a simple and understandable format.&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Strong time-management skills and the ability to work independently.&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Comfortable in a constantly changing fast paces environment.&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Salesforce experience\/ prior exposure to a CRM tool.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>What we offer:&nbsp;<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Monthly transportation\/internet allowance<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Bonus for important life events (marriage, birth or adoption of a child, university graduation)<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Additional medical plan: health and dental care (fully covered by the employer)<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Life insurance<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Voluntary Sport Card (Multisport)&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p>Please send us your CV in <strong>English<\/strong>.&nbsp;&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p>Only short-listed applicants will be contacted.&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p>All applications will be treated as strictly confidential.&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p>Help us <strong>G.R.O.W.<\/strong> Join us!&nbsp;<\/p>\",\"ats_external_id\":\"BG-138\",\"location\":\"Sofia, Sofia\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-09-21T12:18:57.241+03:00\",\"created_at\":\"2025-07-31T10:33:35.632+03:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMzg?\",\"apply_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMzg\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":\"wfh_flexible\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-bulgaria\",\"internal_job_listing\":\"1\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":\"1\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"342\",\"campaign_id\":\"60\",\"campaign_title\":\"SJ \/ Swedish \/ Ange \/ Full time\",\"campaign_type\":\"job_application\",\"job_title\":\"Vi s\u00f6ker kundservicestj\u00e4rnor till SJ i \u00c5nge!\",\"street\":\"\",\"address\":\"\",\"city\":\"\u00c5nge\",\"state\":\"V\u00e4sternorrland County\",\"postal_code\":null,\"region\":\"Ange\",\"country\":\"Sweden\",\"short_description\":\"Bor du i \u00c5nge och s\u00f6ker jobb inom service? Ta chansen!\",\"long_description\":\"<h3 data-pm-slice=\\\"1 1 []\\\"><strong>Bor du i &Aring;nge och s&ouml;ker jobb inom service? Ta chansen att utvecklas inom kundservice p&aring; SJ!<\/strong><br \/>&nbsp;<\/h3>\\n<p><strong>Varf&ouml;r jobba med oss?<\/strong>\u202f P&aring;\u202fConcentrix tror vi starkt p&aring; vikten av att skapa en milj&ouml; d&auml;r v&aring;ra medarbetare trivs och kan lyckas i sina roller. Hos oss blir du en del av ett energifullt team i ett &ouml;ppet kontorslandskap med n&auml;ra kontakt till dina kollegor och ledare. Vi kan med stolthet s&auml;ga att hos oss har du f&ouml;rm&aring;nen att ta del av:&nbsp;<\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Ett &aring;rligt friskv&aring;rdsbidrag p&aring; 3500kr&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Betald utbildning och handledningsperiod&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Kollektivavtal med Unionen&nbsp;<br \/><br \/><\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>Som kundtj&auml;nstmedarbetare f&ouml;r SJ<\/strong>\u202fkommer din fr&auml;msta arbetsuppgifter best&aring; utav\u202fatt att\u202fbesvara inkommande kundsamtal g&auml;llande betalningar, t&aring;gavg&aring;ngar, bokningar, f&ouml;rseningar och &aring;terbetalningar. V&aring;rt m&aring;l &auml;r att leverera en kvalitativ kundtj&auml;nst d&auml;r kundsamtalen besvaras b&aring;de effektiv men &auml;ven professionellt. Vi str&auml;var samtidigt efter att ge b&auml;sta m&ouml;jliga kundservice med expertis och engagemang. Tempot p&aring; SJs kundservice kan tidvis vara v&auml;ldigt h&ouml;gt och d&aring; g&auml;ller det att kunna hantera m&aring;nga bollar i luften samtidigt.&nbsp;<\/p>\\n<p>Du kommer\u202f<strong>huvudsakligen\u202f<\/strong>besvara kund&auml;renden &ouml;ver telefon, d&auml;rf&ouml;r &auml;r det viktigt att du trivs med att bem&ouml;ta kunder med din r&ouml;st som fr&auml;msta verktyg. L&auml;ngre fram i din anst&auml;llning kommer du stundvis ha m&ouml;jlighet att besvara kund&auml;renden via chatt och mail.&nbsp;<br \/>&nbsp;<br \/>Din anst&auml;llning kommer inledas med en betald utbildning- och handledningsperiod. B&aring;de utbildningen och handledningsperioden kommer ske totalt under 5-6 veckor d&auml;r du f&aring;r l&auml;ra dig grunderna i hur arbetet genomf&ouml;rs.&nbsp;<\/p>\\n<p>\u202f&nbsp;<\/p>\\n<p><strong>Vi s&ouml;ker dig som:<\/strong>&nbsp;<\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>&Auml;r serviceinriktad&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Motiverad till att l&auml;ra dig nya saker&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Har godk&auml;nda betyg i svenska 1\/A och engelska 5\/A&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Har god datorvana&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Godk&auml;nner bakgrundkontroll via Verifiera&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p>K&auml;nns rollen intressant f&ouml;r dig? D&aring; &auml;r du v&auml;lkommen med din ans&ouml;kan! Vi s&ouml;ker inte enbart efter erfarenhet, utan vi anser att med r&auml;tt inst&auml;llning och motvation kan man komma l&aring;ngt! Vi kommer l&auml;ra dig allt annat du beh&ouml;ver kunna f&ouml;r att lyckas i rollen. Skicka in en ans&ouml;kan redan idag s&aring; kanske du du blir en del av v&aring;rt team snart!&nbsp;<br \/>\u202f\u202f&nbsp;<\/p>\\n<p><strong>Hoppa p&aring; t&aring;get - N&auml;sta station &auml;r din nya karri&auml;r!\u202f&nbsp;<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>START:<\/strong>\u202f2026-11-23<\/p>\\n<p><strong>PLACERINGSORT: <\/strong>&Aring;nge<\/p>\\n<p><strong>ANST&Auml;LLNINGSFORM:\u202f<\/strong>Heltid, tillsvidare. Provanst&auml;llning under 6 m&aring;nader\u202f&nbsp;<\/p>\\n<p><strong>ARBETSTIDER:<\/strong>\u202fVarierade arbetstider, m&aring;ndag-s&ouml;ndag mellan kl. 06.00 - 22.00&nbsp;<\/p>\\n<p><strong>SISTA ANS&Ouml;KNINGSDATUM:\u202f<\/strong>2026-11-13<em>\u202f(vi g&ouml;r l&ouml;pande rekryteringar och urval, tj&auml;nsten kan komma att tills&auml;ttas innan sista ans&ouml;kningsdatum)<\/em>&nbsp;<br \/><br \/>&nbsp;<\/p>\\n<p><strong>Experience the best version of you!<\/strong>&nbsp;<\/p>\\n<p>Vi vill h&ouml;ra fr&aring;n dig om detta k&auml;nns som r&auml;tt steg f&ouml;r dig i din karri&auml;r! Ans&ouml;k redan idag och g&ouml;r som 440k+ game-changers runtom i v&auml;rlden redan gjort - bli en del av oss p&aring; Concentrix!&nbsp;<\/p>\\n<p><strong>Concentrix is an equal opportunity employer&nbsp;<\/strong>&nbsp;<\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em><\/p>\",\"ats_external_id\":\"SE-60\",\"location\":\"\u00c5nge, Ange\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-15T11:15:43.083+02:00\",\"created_at\":\"2025-07-17T11:05:28.901+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-nordics.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82MA?\",\"apply_url\":\"https:\/\/concentrix-nordics.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82MA\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-nordics\",\"internal_job_listing\":\"1\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"3\",\"auto_call\":\"0\",\"on_erp_listing\":\"1\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"343\",\"campaign_id\":\"56\",\"campaign_title\":\"Allente \/ Swedish \/ Kalmar\",\"campaign_type\":\"job_application\",\"job_title\":\"Kundservicemedarbetare till Allente i Kalmar!\",\"street\":\"\",\"address\":\"\",\"city\":\"Kalmar\",\"state\":\"Kalmar County\",\"postal_code\":null,\"region\":\"Kalmar\",\"country\":\"Sweden\",\"short_description\":\"Vi s\u00f6ker nya kollegor! \u00c4r du en av dem?\",\"long_description\":\"<p><strong>Det h&auml;r kommer du att g&ouml;ra hos oss<\/strong><\/p>\\n<p>&Auml;r du en person som gillar att hj&auml;lpa andra, l&ouml;sa problem och samtidigt ha kul p&aring; jobbet? D&aring; kanske du &auml;r v&aring;r n&auml;sta stj&auml;rna till teamet som jobbar med Allente hos Concentrix i Kalmar!<\/p>\\n<p>Som kundservicemedarbetare kommer du vara den d&auml;r personen kunderna blir glada av att f&aring; prata med. Du hj&auml;lper till via inkommande telefonsamtal med fr&aring;gor kring betalningar, fakturor och teknisk support &ndash; allt fr&aring;n TV-strul till bredbandsfunderingar. Ingen dag &auml;r den andra lik, och du kommer snabbt bygga upp b&aring;de kunskap och sj&auml;lvf&ouml;rtroende tillsammans med teamet.<\/p>\\n<p>I rollen ing&aring;r ocks&aring; mers&auml;lj, d&auml;r du hj&auml;lper kunder att hitta smartare och b&auml;ttre l&ouml;sningar utifr&aring;n deras behov. Det viktigaste f&ouml;r oss &auml;r inte att du har tidigare erfarenhet av f&ouml;rs&auml;ljning &ndash; utan att du &auml;r nyfiken, driven och tycker det l&aring;ter kul att utvecklas inom omr&aring;det. Resten l&auml;r vi dig!<\/p>\\n<p><strong>Vem tror vi att du &auml;r?<\/strong><\/p>\\n<p>Vi tror att du &auml;r en positiv och social person som tycker om att prata med m&auml;nniskor och ge riktigt bra service. Du beh&ouml;ver inte kunna allt fr&aring;n start &ndash; vi letar framf&ouml;r allt efter r&auml;tt inst&auml;llning och vilja att l&auml;ra dig nya saker.<\/p>\\n<p>F&ouml;r att trivas i rollen tror vi att du &auml;r serviceinriktad och gillar att hj&auml;lpa andra m&auml;nniskor. Du &auml;r nyfiken p&aring; f&ouml;rs&auml;ljning och tycker det &auml;r kul att hitta l&ouml;sningar som verkligen passar kunden. Samtidigt har du en vilja att utvecklas och l&auml;ra dig mer inom b&aring;de kundservice och kommunikation.<\/p>\\n<p>Rollen utg&aring;r fr&aring;n v&aring;rt kontor p&aring; Borgm&auml;staregatan 5 i Kalmar, d&auml;r du arbetar tillsammans med teamet.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Syssels&auml;ttningsgraden varierar under anst&auml;llningen. <\/strong>Under utbildningen samt under Black Week och julperioden beh&ouml;ver du kunna arbeta heltid (100 %). D&auml;refter &ouml;verg&aring;r tj&auml;nsten till 80 %, vilket &auml;r anst&auml;llningens ordinarie syssels&auml;ttningsgrad.<\/p>\\n<p><strong>&nbsp;<\/strong><\/p>\\n<p><strong>Vad f&aring;r du hos oss?<\/strong><\/p>\\n<p>Hos oss f&aring;r du mer &auml;n bara ett jobb &ndash; du blir en del av ett team d&auml;r vi st&ouml;ttar varandra, utvecklas tillsammans och har roligt l&auml;ngs v&auml;gen.<\/p>\\n<p>Vi erbjuder bland annat:<\/p>\\n<ul>\\n<li>Tillsvidareanst&auml;llning med 6 m&aring;naders provanst&auml;llning, med en ordinarie syssels&auml;ttningsgrad p&aring; 80 % efter perioderna med 100 % arbetstid.<\/li>\\n<li>En trygg anst&auml;llning med kollektivavtal via Unionen.<\/li>\\n<li>Betald utbildning och kontinuerlig coaching i din roll.<\/li>\\n<li>M&ouml;jlighet att tj&auml;na obegr&auml;nsade f&ouml;rs&auml;ljningsbonusar.<\/li>\\n<li>Teamaktiviteter och sociala aktiviteter b&aring;de p&aring; och utanf&ouml;r jobbet.<\/li>\\n<li>Goda utvecklingsm&ouml;jligheter.<\/li>\\n<\/ul>\\n<p><strong>Ytterligare information<\/strong><\/p>\\n<p><strong>Startdatum:<\/strong> 16 november 2026<br \/><strong>Anst&auml;llningsform:<\/strong> Tillsvidareanst&auml;llning med 6 m&aring;naders provanst&auml;llning. Ordinarie syssels&auml;ttningsgrad &auml;r 80 %, med krav p&aring; 100 % arbetstid under utbildningen samt under Black Week och julperioden.<br \/><strong>Arbetstider:<\/strong> Varierande arbetstider inom &ouml;ppettiderna:<\/p>\\n<ul>\\n<li>M&aring;ndag&ndash;fredag: 08.00&ndash;19.00<\/li>\\n<li>L&ouml;rdag&ndash;s&ouml;ndag: 10.00&ndash;19.00<\/li>\\n<\/ul>\\n<p><strong>Placering:<\/strong> Kalmar, Borgm&auml;staregatan 5<\/p>\\n<p><strong>Concentrix is an equal opportunity employer<\/strong><\/p>\\n<p>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. 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Du bliver en del af et f&aelig;llesskab af medarbejdere, der st&oslash;tter kendte brands indenfor blandt andet tech, rejsebranchen, mode og sundhed.&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Karriere og personlig udvikling&nbsp;<\/strong>&nbsp;<\/p>\\n<p>Vi vil sikre, at du f&aring;r den rette uddannelse, moderne udstyr og l&oslash;bende support, for at du kan lykkes i din nye rolle. Hos Concentrix er der ogs&aring; karrieremuligheder - cirka 80% af vores ledere er blevet forfremmet internt! Derudover tilbyder vi adgang til karriereudviklingsprogrammer helt gratis for at hj&aelig;lpe dig med at n&aring; dine karrierem&aring;l.&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Som kundeservicemedarbejder i vores team vil du:<\/strong>&nbsp;<\/p>\\n<p>&bull; Supporte kunder indenfor simpel hardwarefejlfinding og skr&aelig;ddersyede l&oslash;sninger baseret p&aring; hver enkelt kundes behov.&nbsp;<\/p>\\n<p>&bull; Hj&aelig;lpe kunder med sp&oslash;rgsm&aring;l om levering, produktinformation og fakturasp&oslash;rgsm&aring;l.&nbsp;<\/p>\\n<p>&bull; Mulighed for en pr&aelig;stationsbaseret bonus.&nbsp;<\/p>\\n<p>&bull; Betalt uddannelse og tr&aelig;ning, s&aring; du f&aring;r de rette betingelser for stillingen!&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Dine kvalifikationer:<\/strong>&nbsp;<\/p>\\n<p>Du er et godt match, hvis du:&nbsp;<\/p>\\n<p>o <span data-teams=\\\"true\\\">Taler og skriver dansk (C1) og engelsk i tale og skrift til intern brug<\/span>&nbsp;<\/p>\\n<p>o Har en god indstilling til at l&aelig;re og udvikle sig som person&nbsp;<\/p>\\n<p>o Har en fornemmelse af, hvad god kundeservice er og lyst til at praktisere netop det&nbsp;<\/p>\\n<p>o Har interesse og er nysgerrig p&aring; mersalg for at finde de bedste l&oslash;sninger for kunden&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Hvad vi tilbyder dig:<\/strong>&nbsp;<\/p>\\n<p>&middot; Vi tilbyder en fuldtidskontrakt med 3 m&aring;neders pr&oslash;veperiode<\/p>\\n<p>&middot; Mulighed for at f&aring; erfaring og viden inden for kundeservice og salg&nbsp;<\/p>\\n<p>&middot; Kontinuerlig coaching til at st&oslash;tte dig i din rolle&nbsp;<\/p>\\n<p>&middot; Gode karriereudviklingsmuligheder og mulighed for at tage del i vores interne karriereforl&oslash;b&nbsp;<\/p>\\n<p>&middot; En dynamisk og inspirerende arbejdsplads med holdaktiviteter og sociale arrangementer<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Start<\/strong>: 2026-11-30<\/p>\\n<p><strong>Arbejdstid:<\/strong> Varieret i &aring;bningstiden man-fre 09.00-19.00 og l&oslash;r-s&oslash;n 10.00-16.00&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p>Oplev den bedste version af dig!&nbsp;<\/p>\\n<p><em>Vi vil gerne h&oslash;re fra dig, hvis dette f&oslash;les som det rigtige skridt for dig i din karriere. Ans&oslash;g i dag og bliv en del af Concentrix.&nbsp;<\/em><\/p>\\n<p><em>Leder du efter en ny udfordring? Concentrix er en global virksomhed specialiseret i teknologi og service, der underst&oslash;tter fremtidens brands i over 70 lande. Vi samarbejder med kendte virksomheder - dem du bruger hver dag - ved at forbedre deres forretning med ny, innovativ teknologi og l&oslash;sninger.&nbsp;<\/em><\/p>\",\"ats_external_id\":\"DK-53\",\"location\":\"K\u00f8benhavn SV, Sj\u00e6lland\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-09T09:17:18.345+02:00\",\"created_at\":\"2025-07-17T10:45:22.753+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-nordics.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81Mw?\",\"apply_url\":\"https:\/\/concentrix-nordics.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81Mw\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-nordics\",\"internal_job_listing\":\"1\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"2\",\"auto_call\":\"0\",\"on_erp_listing\":\"1\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"345\",\"campaign_id\":\"49\",\"campaign_title\":\"Electrolux \/ Danish \/ Copenhagen\",\"campaign_type\":\"job_application\",\"job_title\":\"Kundeservicemedarbejder for Electrolux\",\"street\":\"Borgmester Christiansens Gade, 50, 2\",\"address\":\"Borgmester Christiansens Gade, 50, 2\",\"city\":\"Copenhagen\",\"state\":null,\"postal_code\":\"2450\",\"region\":\"Copenhagen\",\"country\":\"Denmark\",\"short_description\":\"Dansk talende kundeservicemedarbejder til Electrolux!\",\"long_description\":\"<p><strong>Oplev f&oslash;lelsen af en game-changing karriere!<\/strong><br \/>Leder du efter en ny udfordring? Concentrix er en global virksomhed specialiseret i teknologi og service, der underst&oslash;tter fremtidens brands i over 70 lande. Vi samarbejder med kendte virksomheder &ndash; dem, du bruger hver dag &ndash; og forbedrer deres forretning med ny, innovativ teknologi og smarte l&oslash;sninger.<br \/>Hvis du &oslash;nsker at udvikle dig professionelt og blive inspireret, inviterer vi dig til at s&oslash;ge stillingen som kundeservicemedarbejder for Electrolux p&aring; vores kontor i K&oslash;benhavn. Du bliver en del af et f&aelig;llesskab af medarbejdere, der st&oslash;tter kendte brands inden for blandt andet tech, rejser, mode og sundhed.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Karriere og personlig udvikling<\/strong><br \/>Vi sikrer, at du f&aring;r den rette opl&aelig;ring, moderne udstyr og l&oslash;bende support, s&aring; du f&aring;r de bedste foruds&aelig;tninger for at lykkes i din nye rolle. Hos Concentrix er der ogs&aring; gode karrieremuligheder &ndash; cirka 80 % af vores ledere er blevet forfremmet internt! Derudover tilbyder vi gratis adgang til karriereudviklingsprogrammer, der kan hj&aelig;lpe dig med at n&aring; dine m&aring;l.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Som kundeservicemedarbejder i vores team vil du:<\/strong><\/p>\\n<p>Supportere kunder med generel kundeservice inden for boligprodukter og h&aring;rde hvidevarer<br \/>Hj&aelig;lpe kunder med sp&oslash;rgsm&aring;l om levering, produktinformation og fakturaer<br \/>Have mulighed for at opn&aring; en pr&aelig;stationsbaseret bonus<br \/>Modtage betalt opl&aelig;ring, s&aring; du f&aring;r de rette foruds&aelig;tninger for stillingen<\/p>\\n<p><br \/><strong>Dine kvalifikationer:<\/strong><br \/>Du er et godt match, hvis du:<\/p>\\n<ul>\\n<li>Taler og l&aelig;ser Dansk og har gode Engelsk kundskaber (C1 level)&nbsp;<\/li>\\n<li>Har lyst til at l&aelig;re og udvikle dig som person<\/li>\\n<li>Har en god forst&aring;else for, hvad god kundeservice er &ndash; og lyst til at levere netop det<\/li>\\n<li>Er nysgerrig p&aring; mersalg og motiveret for at finde de bedste l&oslash;sninger for kunden<\/li>\\n<\/ul>\\n<p><strong>Hvad vi tilbyder dig:<\/strong><\/p>\\n<ul>\\n<li>Fastans&aelig;ttelse med 3 m&aring;neders pr&oslash;vetid<\/li>\\n<li>Mulighed for at opn&aring; erfaring og viden inden for kundeservice<\/li>\\n<li>Teamaktiviteter b&aring;de i og uden for arbejdstiden &ndash; for at skabe et godt f&aelig;llesskab<\/li>\\n<li>L&oslash;bende coaching og st&oslash;tte i din rolle<\/li>\\n<li>Gode karriereudviklingsmuligheder og adgang til interne karriereforl&oslash;b<\/li>\\n<li>Et moderne og indbydende kontor med god beliggenhed og nem adgang<\/li>\\n<\/ul>\\n<p><br \/><strong>Start<\/strong>: 2026-11-09<br \/><strong>Ans&aelig;ttelsesform<\/strong>: Fuldtidsans&aelig;ttelse med 3 m&aring;neders pr&oslash;veperiode<br \/><strong>Arbejdstid<\/strong>: Mandag&ndash;fredag: 08:00&ndash;16:00<\/p>\\n<p>&nbsp;<\/p>\\n<p>Oplev den bedste version af dig selv!<br \/>Hvis det lyder som det rigtige skridt for dig i din karriere, vil vi meget gerne h&oslash;re fra dig. Ans&oslash;g i dag og bliv en del af Concentrix!<\/p>\",\"ats_external_id\":\"DK-49\",\"location\":\"Copenhagen, Copenhagen\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-12T11:06:24.950+02:00\",\"created_at\":\"2025-07-14T13:30:41.408+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-nordics.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80OQ?\",\"apply_url\":\"https:\/\/concentrix-nordics.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80OQ\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-nordics\",\"internal_job_listing\":\"1\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"2\",\"auto_call\":\"0\",\"on_erp_listing\":\"1\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"346\",\"campaign_id\":\"35\",\"campaign_title\":\"Allente \/ Svorsk \/ Kalmar\",\"campaign_type\":\"job_application\",\"job_title\":\"Kundservicemedarbetare p\u00e5 Allente! \",\"street\":\"\",\"address\":\"\",\"city\":\"Kalmar\",\"state\":\"Kalmar County\",\"postal_code\":null,\"region\":\"Kalmar\",\"country\":\"Sweden\",\"short_description\":\"Ta din service- och s\u00e4ljkarri\u00e4r till n\u00e4sta niv\u00e5 hos Concentrix!\",\"long_description\":\"<p><strong>Brinner du f&ouml;r f&ouml;rs&auml;ljning och kundkontakt? Vill du vara en nyckelspelare i att beh&aring;lla kunder och skapa l&aring;ngsiktiga relationer? D&aring; har vi den perfekta rollen f&ouml;r dig!<\/strong><\/p>\\n<p>Concentrix &auml;r en global ledare inom teknologidriven kundupplevelse och service. Vi samarbetar med v&auml;lrenommerade varum&auml;rken och hj&auml;lper dem att optimera sin verksamhet genom innovativa l&ouml;sningar. Nu s&ouml;ker vi drivna och resultatorienterade kundservicemedarbetare till v&aring;rt kontor i Kalmar!<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Om rollen:<\/strong> Som kundservicemedarbetare p&aring; Allente har du en avg&ouml;rande roll i att hj&auml;lpa kunder och v&auml;rna om deras upplevelse. Du kommer att hantera inkommande samtal fr&aring;n kunder<strong> <\/strong>som beh&ouml;ver hj&auml;lp med allt fr&aring;n fakturafr&aring;gor till teknisk support och aktivt arbeta f&ouml;r att erbjuda anpassade l&ouml;sningar som m&ouml;ter deras behov. Du kommer att supportera norska kunder via telefon. Du beh&ouml;ver inte tala flytande norska, en god f&ouml;rst&aring;else f&ouml;r spr&aring;ket &auml;r tillr&auml;cklig.&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p>Under utbildningen samt under Black Week och julperioden beh&ouml;ver du kunna arbeta heltid (100 %). D&auml;refter &ouml;verg&aring;r tj&auml;nsten till 80 %, vilket &auml;r anst&auml;llningens ordinarie syssels&auml;ttningsgrad.<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Vad du kommer att g&ouml;ra:<\/strong><\/p>\\n<ul>\\n<li>Supportera norska kunder &ouml;ver telefon genom inkommande &auml;renden g&auml;llande betalning, faktura eller teknisk support.&nbsp;<\/li>\\n<li>Genomf&ouml;ra enklare fels&ouml;kningar inom bland annat TV och Bredband<\/li>\\n<li>Erbjuda skr&auml;ddarsydda l&ouml;sningar och kampanjer f&ouml;r att maximera kundn&ouml;jdheten i varje samtal.<\/li>\\n<li>Anv&auml;nda din &ouml;vertygande kommunikationsf&ouml;rm&aring;ga f&ouml;r att aktivt identifiera kundbehov och driva merf&ouml;rs&auml;ljning genom att skapa v&auml;rde i kundens fortsatta anv&auml;ndning av tj&auml;nsten.<\/li>\\n<li>Arbeta mot tydliga m&aring;l och f&aring; m&ouml;jligheten att tj&auml;na provisionsbonusar.<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Vem &auml;r du?<\/strong><\/p>\\n<p>&nbsp;Vi s&ouml;ker dig som:<\/p>\\n<ul>\\n<li>Har tidigare erfarenhet av f&ouml;rs&auml;ljning och\/eller kundservice och trivs i en m&aring;l- och resultatinriktad milj&ouml;.<\/li>\\n<li>Har godk&auml;nda betyg i Svenska A\/1 and Engelska A\/5<\/li>\\n<li>Har en k&auml;nsla f&ouml;r god kundservice och viljan att l&auml;ra samt utvecklas<\/li>\\n<li>&nbsp;&Auml;r nyfiken p&aring; merf&ouml;rs&auml;ljning och har ett intresse inom f&ouml;rs&auml;ljning f&ouml;r att finna de b&auml;sta l&ouml;sningarna f&ouml;r kunden<\/li>\\n<li>&Auml;r en god lyssnare med ett professionellt och f&ouml;rtroendeingivande bem&ouml;tande.<\/li>\\n<li>Kan arbeta heltid fr&aring;n v&aring;rt kontor i Kalmar, Borgm&auml;staregatan 5<\/li>\\n<li><strong>Har goda kunskaper i norska &auml;r en stor merit.<\/strong><\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Vad vi erbjuder:<\/strong><\/p>\\n<ul>\\n<li>En fast m&aring;nadsl&ouml;n med en attraktiv provisionsmodell &ndash; din prestation avg&ouml;r din inkomst!<\/li>\\n<li>Gedigen utbildning och kontinuerlig coaching f&ouml;r att du ska n&aring; din fulla potential.<\/li>\\n<li>Karri&auml;rm&ouml;jligheter &ndash; 80% av v&aring;ra ledare har blivit befordrade internt!<\/li>\\n<li>Ett tryggt anst&auml;llningsavtal med kollektivavtal genom Unionen.<\/li>\\n<li>En dynamisk och inspirerande arbetsmilj&ouml; med teamaktiviteter och sociala event.<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Ytterligare information:<\/strong><\/p>\\n<ul>\\n<li>Start: 30 november 2026<\/li>\\n<li>Anst&auml;llningsform: Ordinarie syssels&auml;ttningsgrad &auml;r 80 %, med krav p&aring; 100 % arbetstid under utbildningen samt under Black Week och julperioden.<\/li>\\n<li>Varierat under &ouml;ppettiderna m&aring;n-fre 09.00-20.00 samt l&ouml;r-s&ouml;n 10:00-18:00<\/li>\\n<li>Placering: P&aring; plats i v&aring;rt moderna kontor i Kalmar, Borgm&auml;staregatan 5.<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p>Vill du vara en del av ett globalt f&ouml;retag d&auml;r din insats g&ouml;r skillnad? Ans&ouml;k idag och ta steget mot en ny karri&auml;r inom service och f&ouml;rs&auml;ljning!<\/p>\",\"ats_external_id\":\"SE-35\",\"location\":\"Kalmar, Kalmar\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-14T14:14:35.907+02:00\",\"created_at\":\"2025-07-14T11:15:28.040+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-nordics.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zNQ?\",\"apply_url\":\"https:\/\/concentrix-nordics.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zNQ\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-nordics\",\"internal_job_listing\":\"1\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":\"1\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"347\",\"campaign_id\":\"31\",\"campaign_title\":\"SAS \/ Danish \/ Helsingborg\",\"campaign_type\":\"job_application\",\"job_title\":\"Rejseagent for SAS!\",\"street\":\"\",\"address\":\"\",\"city\":\"Helsingborg\",\"state\":\"Sk\u00e5ne County\",\"postal_code\":null,\"region\":\"Helsingborg\",\"country\":\"Sweden\",\"short_description\":\"Bliv en del af vores dansktalende kundeserviceteam!\",\"long_description\":\"<p data-pm-slice=\\\"1 1 []\\\">Concentrix er en global virksomhed, der specialiserer sig i teknologi og service og underst&oslash;tter fremtidens brands i mere end 70 forskellige lande. Med nogle af verdens st&oslash;rste og mest kendte brands i vores kundebase er chancen for, at du allerede har interageret med en af vores 440.000 medarbejdere i Concentrix, ret stor. Vores game-changers leverer en verdensklasse kundeservice for vores klienters kunder, hj&aelig;lper dem med at f&aring; forretning til at gro og skabe gode relation.&nbsp;<\/p>\\n<p><strong>Hvis du vil blive inspireret og vokse i din karriere, opfordrer vi dig til at s&oslash;ge rollen som Rejseagent for vores helt nye kunde SAS og blive en del af vores netv&aelig;rk af medarbejdere over hele verden. Du vil v&aelig;re en del af teamet, der skaber enest&aring;ende kundeserviceoplevelser for SAS&rsquo; private kunder. I denne rolle vil du arbejde fra vores kontor i Helsingborg, Sverige.&nbsp;<\/strong><br \/><br \/><\/p>\\n<p><strong>Om rollen<\/strong>&nbsp;<br \/>Dit daglige arbejde vil v&aelig;re at yde&nbsp;en verdensklasse&nbsp;support&nbsp;over telefon og chat&nbsp;til SAS' danske private kunder. Det kan omhandle&nbsp;foresp&oslash;rgsler&nbsp;vedr&oslash;rende flyreservationer, betalinger, refusioner&nbsp;og online service, for at n&aelig;vne nogle f&aring;. Du vil ogs&aring;&nbsp;v&aelig;re ansvarlig for&nbsp;at&nbsp;informere&nbsp;vedr&oslash;rende flytider, tilg&aelig;ngelige destinationer, information om specielle krav (rejsende i k&oslash;restol, rejser med k&aelig;ledyr osv.). Yderligere vil du v&aelig;re ekspert i at planl&aelig;gge og foresl&aring; smarte l&oslash;sninger til kunder i vanskelige situationer som aflyste&nbsp;fly, forsinkelser eller tidsplan&aelig;ndringer.&nbsp;&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>For at trives i denne rolle<\/strong>&nbsp;<\/p>\\n<p>Vi s&oslash;ger en person, der er en fremragende lytter, proaktiv og altid str&aelig;ber efter at skabe en enest&aring;ende kundeoplevelse. Du er positiv og energisk af natur og balancerer professionalisme med personlighed og engagement. Du er god til at udtrykke og forklare dig selv mundtligt s&aring;vel som skriftligt. Du kan lide at arbejde selvst&aelig;ndigt og er fleksibel med hensyn til &aelig;ndringer i dit arbejde. Stress tolerance er en&nbsp;vigtig&nbsp;kvalitet for at trives i denne rolle.&nbsp;<\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Du taler og skriver&nbsp;flydende&nbsp;<strong>dansk&nbsp;<\/strong>(C1) og&nbsp;<strong>engelsk&nbsp;<\/strong>(B2).&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Du kan arbejde i &aring;bningstiderne&nbsp;<strong>mandag-fredag 07:00-19:15<\/strong>&nbsp;og&nbsp;<strong>weekender 09:00-18:15<\/strong>.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Du kan arbejde fra vores kontor i&nbsp;Helsingborg.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Du er mindst 18 &aring;r gammel.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Du har&nbsp;god computerkendskab.&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>6 m&aring;neders erfaring med kundekontakt.<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong><br \/>Hvad&nbsp;til byder vi<\/strong>&nbsp;<\/p>\\n<p>Vi vil sikre, at du f&aring;r de bedste muligheder for at f&aring; succes i denne rolle ved at tilbyde en 7 uger lang tr&aelig;ning, hvor praktisk tr&aelig;ning og&nbsp;hands-on&nbsp;praksis veksler. Du vil arbejde med moderne udstyr og supportpersonale&nbsp;der kan&nbsp;hj&aelig;lpe dig med at udvikle dig til en fremragende kunderepr&aelig;sentant. Desuden vil du f&aring; regelm&aelig;ssig feedback for at hj&aelig;lpe dig med at udvikle dig. I&nbsp;Concentrix&nbsp;er der altid en karrierevej for dem, der &oslash;nsker det, n&aelig;sten 80% af vores teamledere er faktisk blevet forfremmet internt!&nbsp;<\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Tr&aelig;ningsperiode p&aring; i alt 7 uger.<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Muligheden for at starte noget helt nyt sammen med engagerede kolleger.<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>25 betalte feriedage om &aring;ret samt andre fordele.<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Interne karriereprogrammer.<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Jobdetaljer<\/strong><\/p>\\n<p>Start: 2027-01-04<\/p>\\n<p>Ans&aelig;ttelse: Fuldtids med 6 m&aring;neders pr&oslash;veperiode.<\/p>\\n<p>Arbejdstider:&nbsp;Mandag&nbsp;&ndash; fredag 07:00-19:15 og weekender 09:00-18:15 (dine vagter vil v&aelig;re placeret i disse &aring;bningstider, 40 timer\/uge).<\/p>\\n<p>Placering: Concentrix kontor i Helsingborg, R&ouml;nnowsgatan 8c.<br \/><br \/><\/p>\\n<p><em>Har det fanget din interesse? S&aring; t&oslash;v ikke med at smide en ans&oslash;gning vores vej med det samme!<\/em><\/p>\",\"ats_external_id\":\"SE-31\",\"location\":\"Helsingborg, Helsingborg\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-21T01:59:15.987+02:00\",\"created_at\":\"2025-07-14T10:41:12.575+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-nordics.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMQ?\",\"apply_url\":\"https:\/\/concentrix-nordics.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMQ\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-nordics\",\"internal_job_listing\":\"1\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"1\",\"auto_call\":\"0\",\"on_erp_listing\":\"1\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"348\",\"campaign_id\":\"30\",\"campaign_title\":\"SJ \/ Swedish \/ \u00d6stersund \/ Full-time\",\"campaign_type\":\"job_application\",\"job_title\":\"Vi s\u00f6ker kundservicestj\u00e4rnor till SJ i \u00d6stersund!\",\"street\":\"\",\"address\":\"\",\"city\":\"\u00d6stersund\",\"state\":\"Jamtland County\",\"postal_code\":null,\"region\":\"\u00d6stersund\",\"country\":\"Sweden\",\"short_description\":\"Kom och jobba f\u00f6r Sveriges st\u00f6rsta t\u00e5gbolag!\",\"long_description\":\"<h3 data-pm-slice=\\\"1 1 []\\\"><strong>Bor du i &Ouml;stersund och s&ouml;ker jobb inom service? Ta chansen att utvecklas inom kundservice p&aring; SJ!<\/strong><br \/>&nbsp;<\/h3>\\n<p><strong>Varf&ouml;r jobba med oss?<\/strong>\u202f P&aring;\u202fConcentrix tror vi starkt p&aring; vikten av att skapa en milj&ouml; d&auml;r v&aring;ra medarbetare trivs och kan lyckas i sina roller. Hos oss blir du en del av ett energifullt team i ett &ouml;ppet kontorslandskap med n&auml;ra kontakt till dina kollegor och ledare. Vi kan med stolthet s&auml;ga att hos oss har du f&ouml;rm&aring;nen att ta del av:&nbsp;<\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Ett &aring;rligt friskv&aring;rdsbidrag p&aring; 3500kr&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Betald utbildning och handledningsperiod&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Kollektivavtal med Unionen&nbsp;<br \/><br \/><\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>Som kundtj&auml;nstmedarbetare f&ouml;r SJ<\/strong>\u202fkommer din fr&auml;msta arbetsuppgifter best&aring; utav\u202fatt att\u202fbesvara inkommande kundsamtal g&auml;llande betalningar, t&aring;gavg&aring;ngar, bokningar, f&ouml;rseningar och &aring;terbetalningar. V&aring;rt m&aring;l &auml;r att leverera en kvalitativ kundtj&auml;nst d&auml;r kundsamtalen besvaras b&aring;de effektiv men &auml;ven professionellt. Vi str&auml;var samtidigt efter att ge b&auml;sta m&ouml;jliga kundservice med expertis och engagemang. Tempot p&aring; SJs kundservice kan tidvis vara v&auml;ldigt h&ouml;gt och d&aring; g&auml;ller det att kunna hantera m&aring;nga bollar i luften samtidigt.&nbsp;<\/p>\\n<p>Du kommer\u202f<strong>huvudsakligen\u202f<\/strong>besvara kund&auml;renden &ouml;ver telefon, d&auml;rf&ouml;r &auml;r det viktigt att du trivs med att bem&ouml;ta kunder med din r&ouml;st som fr&auml;msta verktyg. L&auml;ngre fram i din anst&auml;llning kommer du stundvis ha m&ouml;jlighet att besvara kund&auml;renden via chatt och mail.&nbsp;<br \/>&nbsp;<br \/>Din anst&auml;llning kommer inledas med en betald utbildning- och handledningsperiod. B&aring;de utbildningen och handledningsperioden kommer ske totalt under 5-6 veckor d&auml;r du f&aring;r l&auml;ra dig grunderna i hur arbetet genomf&ouml;rs.&nbsp;<\/p>\\n<p>\u202f&nbsp;<\/p>\\n<p><strong>Vi s&ouml;ker dig som:<\/strong>&nbsp;<\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>&Auml;r serviceinriktad&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Motiverad till att l&auml;ra dig nya saker&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Har godk&auml;nda betyg i svenska 1\/A och engelska 5\/A&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Har god datorvana&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Godk&auml;nner bakgrundkontroll via Verifiera&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p>K&auml;nns rollen intressant f&ouml;r dig? D&aring; &auml;r du v&auml;lkommen med din ans&ouml;kan! Vi s&ouml;ker inte enbart efter erfarenhet, utan vi anser att med r&auml;tt inst&auml;llning och motvation kan man komma l&aring;ngt! Vi kommer l&auml;ra dig allt annat du beh&ouml;ver kunna f&ouml;r att lyckas i rollen. Skicka in en ans&ouml;kan redan idag s&aring; kanske du du blir en del av v&aring;rt team snart!&nbsp;<br \/>\u202f\u202f&nbsp;<\/p>\\n<p><strong>Hoppa p&aring; t&aring;get - N&auml;sta station &auml;r din nya karri&auml;r!\u202f&nbsp;<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>START:<\/strong>\u202f2026-11-23<\/p>\\n<p><strong>PLACERINGSORT:\u202f<\/strong>&Ouml;stersund&nbsp;<\/p>\\n<p><strong>ANST&Auml;LLNINGSFORM:\u202f<\/strong>Heltid, tillsvidare. Provanst&auml;llning under 6 m&aring;nader\u202f&nbsp;<\/p>\\n<p><strong>ARBETSTIDER:<\/strong>\u202fVarierade arbetstider, m&aring;ndag-s&ouml;ndag mellan kl. 06.00 - 22.00&nbsp;<\/p>\\n<p><strong>SISTA ANS&Ouml;KNINGSDATUM:\u202f<\/strong>2026-11-13<em>\u202f(vi g&ouml;r l&ouml;pande rekryteringar och urval, tj&auml;nsten kan komma att tills&auml;ttas innan sista ans&ouml;kningsdatum)<\/em>&nbsp;<br \/><br \/>&nbsp;<\/p>\\n<p><strong>Experience the best version of you!<\/strong>&nbsp;<\/p>\\n<p>Vi vill h&ouml;ra fr&aring;n dig om detta k&auml;nns som r&auml;tt steg f&ouml;r dig i din karri&auml;r! Ans&ouml;k redan idag och g&ouml;r som 440k+ game-changers runtom i v&auml;rlden redan gjort - bli en del av oss p&aring; Concentrix!&nbsp;<\/p>\\n<p><strong>Concentrix is an equal opportunity employer&nbsp;<\/strong>&nbsp;<\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. 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Hoppa p\u00e5 kundservicet\u00e5get!\",\"long_description\":\"<h3 data-pm-slice=\\\"1 1 []\\\"><strong>Bor du i Norrk&ouml;ping och s&ouml;ker jobb inom service? Ta chansen att utvecklas inom kundservice p&aring; SJ!<\/strong><br \/>&nbsp;<\/h3>\\n<p><strong>Varf&ouml;r jobba med oss?<\/strong>\u202f P&aring;\u202fConcentrix tror vi starkt p&aring; vikten av att skapa en milj&ouml; d&auml;r v&aring;ra medarbetare trivs och kan lyckas i sina roller. Hos oss blir du en del av ett energifullt team i ett &ouml;ppet kontorslandskap med n&auml;ra kontakt till dina kollegor och ledare. Vi kan med stolthet s&auml;ga att hos oss har du f&ouml;rm&aring;nen att ta del av:&nbsp;<\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Ett &aring;rligt friskv&aring;rdsbidrag p&aring; 3500kr&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Betald utbildning och handledningsperiod&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Kollektivavtal med Unionen&nbsp;<br \/><br \/><\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>Som kundtj&auml;nstmedarbetare f&ouml;r SJ<\/strong>\u202fkommer din fr&auml;msta arbetsuppgifter best&aring; utav\u202fatt att\u202fbesvara inkommande kundsamtal g&auml;llande betalningar, t&aring;gavg&aring;ngar, bokningar, f&ouml;rseningar och &aring;terbetalningar. V&aring;rt m&aring;l &auml;r att leverera en kvalitativ kundtj&auml;nst d&auml;r kundsamtalen besvaras b&aring;de effektiv men &auml;ven professionellt. Vi str&auml;var samtidigt efter att ge b&auml;sta m&ouml;jliga kundservice med expertis och engagemang. Tempot p&aring; SJs kundservice kan tidvis vara v&auml;ldigt h&ouml;gt och d&aring; g&auml;ller det att kunna hantera m&aring;nga bollar i luften samtidigt.&nbsp;<\/p>\\n<p>Du kommer\u202f<strong>huvudsakligen\u202f<\/strong>besvara kund&auml;renden &ouml;ver telefon, d&auml;rf&ouml;r &auml;r det viktigt att du trivs med att bem&ouml;ta kunder med din r&ouml;st som fr&auml;msta verktyg. L&auml;ngre fram i din anst&auml;llning kommer du stundvis ha m&ouml;jlighet att besvara kund&auml;renden via chatt och mail.&nbsp;<br \/>&nbsp;<br \/>Din anst&auml;llning kommer inledas med en betald utbildning- och handledningsperiod. B&aring;de utbildningen och handledningsperioden kommer ske totalt under 5-6 veckor d&auml;r du f&aring;r l&auml;ra dig grunderna i hur arbetet genomf&ouml;rs.&nbsp;<\/p>\\n<p>\u202f&nbsp;<\/p>\\n<p><strong>Vi s&ouml;ker dig som:<\/strong>&nbsp;<\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>&Auml;r serviceinriktad&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Motiverad till att l&auml;ra dig nya saker&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Har godk&auml;nda betyg i svenska 1\/A och engelska 5\/A&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Har god datorvana&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Godk&auml;nner bakgrundkontroll via Verifiera&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p>K&auml;nns rollen intressant f&ouml;r dig? D&aring; &auml;r du v&auml;lkommen med din ans&ouml;kan! Vi s&ouml;ker inte enbart efter erfarenhet, utan vi anser att med r&auml;tt inst&auml;llning och motvation kan man komma l&aring;ngt! Vi kommer l&auml;ra dig allt annat du beh&ouml;ver kunna f&ouml;r att lyckas i rollen. Skicka in en ans&ouml;kan redan idag s&aring; kanske du du blir en del av v&aring;rt team snart!&nbsp;<br \/>\u202f\u202f&nbsp;<\/p>\\n<p><strong>Hoppa p&aring; t&aring;get - N&auml;sta station &auml;r din nya karri&auml;r!\u202f&nbsp;<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>START:<\/strong>\u202f2026-11-23<\/p>\\n<p><strong>PLACERINGSORT: <\/strong>Norrk&ouml;ping<\/p>\\n<p><strong>ANST&Auml;LLNINGSFORM:\u202f<\/strong>Heltid, tillsvidare. Provanst&auml;llning under 6 m&aring;nader\u202f&nbsp;<\/p>\\n<p><strong>ARBETSTIDER:<\/strong>\u202fVarierade arbetstider, m&aring;ndag-s&ouml;ndag mellan kl. 06.00 - 22.00&nbsp;<\/p>\\n<p><strong>SISTA ANS&Ouml;KNINGSDATUM:\u202f<\/strong>2026-11-13<em>\u202f(vi g&ouml;r l&ouml;pande rekryteringar och urval, tj&auml;nsten kan komma att tills&auml;ttas innan sista ans&ouml;kningsdatum)<\/em>&nbsp;<br \/><br \/>&nbsp;<\/p>\\n<p><strong>Experience the best version of you!<\/strong>&nbsp;<\/p>\\n<p>Vi vill h&ouml;ra fr&aring;n dig om detta k&auml;nns som r&auml;tt steg f&ouml;r dig i din karri&auml;r! Ans&ouml;k redan idag och g&ouml;r som 440k+ game-changers runtom i v&auml;rlden redan gjort - bli en del av oss p&aring; Concentrix!&nbsp;<\/p>\\n<p><strong>Concentrix is an equal opportunity employer&nbsp;<\/strong>&nbsp;<\/p>\\n<p><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em><\/p>\",\"ats_external_id\":\"SE-17\",\"location\":\"Norrk\u00f6ping, Norrk\u00f6ping\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-21T01:59:15.966+02:00\",\"created_at\":\"2025-07-14T09:45:28.714+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-nordics.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNw?\",\"apply_url\":\"https:\/\/concentrix-nordics.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNw\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-nordics\",\"internal_job_listing\":\"1\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"3\",\"auto_call\":\"0\",\"on_erp_listing\":\"1\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"462\",\"campaign_id\":\"32\",\"campaign_title\":\"Kaizen \/ German \/ Timisoara\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Advisor with German and English - Timisoara, on-site\",\"street\":null,\"address\":null,\"city\":\"Timi\u0219oara\",\"state\":\"Timi\u0219\",\"postal_code\":null,\"region\":\"Timisoara\",\"country\":\"Romania\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<div>\\n<div>\\n<p><strong>Experience the power of a game-changing career<\/strong>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>Are you looking for&nbsp;what&rsquo;s&nbsp;next?&nbsp;We&rsquo;re&nbsp;a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And&nbsp;we&rsquo;re&nbsp;proud to be recognized with awards&nbsp;such as&nbsp;\\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.&nbsp;&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>If you&rsquo;re looking to grow and be inspired, as a <em><strong>Customer Advisor with German and English - Timisoara (on-site)<\/strong><\/em>, you will be part of our team of game-changers who are powering the brands of the future in tech, finance, travel, fashion, healthcare, and more.&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p><strong>Career growth and personal development<\/strong>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>We&rsquo;ll give you all the training, cutting-edge technologies, and the continuing support you&rsquo;ll need to succeed. At Concentrix, there&rsquo;s a real career and personal growth potential. In fact, about 80% of our managers and leaders have been promoted from within! That&rsquo;s why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career you&rsquo;ve always envisioned.&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p><strong>What you will do in this role<\/strong>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>As a <em><strong>Customer Advisor with German and English<\/strong><\/em> on our team, you will:&nbsp;<\/p>\\n<\/div>\\n<div>\\n<ul>\\n<li>Analyze and manage customer requests via chat, email and voice.<\/li>\\n<li>Respond promptly to queries and suggestions<\/li>\\n<li>Provide chat, email and telephone support<\/li>\\n<li>Continue to learn and develop your career through our ongoing training programs<\/li>\\n<\/ul>\\n<\/div>\\n<\/div>\\n<div>\\n<div>\\n<p>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Your qualifications&nbsp;<\/strong>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>Concentrix is a great match if you:<\/p>\\n<\/div>\\n<div>\\n<ul>\\n<li>Are proficient in German both written and spoken (native ideal) with intermediate level of English (A2-B1)<\/li>\\n<li>Are proactive, motivated and solution-oriented<\/li>\\n<li>Have good PC skills<\/li>\\n<li>Are available to work in shifts from our office in Timisoara<\/li>\\n<li>Nice to have: passion in sport domain will be an asset&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;&nbsp;<\/li>\\n<\/ul>\\n<\/div>\\n<div>\\n<p>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>What&rsquo;s&nbsp;in it for you<\/strong>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>In this role, we offer benefits that help you support your unique lifestyle:<\/p>\\n<ul>\\n<li>Full time contract for an indefinite period<\/li>\\n<li>Performance bonus<\/li>\\n<li>Weekend and night bonuses<\/li>\\n<li>You can choose from a range of flexible benefits on the dedicated platform<\/li>\\n<li>Medical subscription<\/li>\\n<li>Refer-a-friend bonus<\/li>\\n<li>Full, paid training on the project you will be working on<\/li>\\n<li>Career development program and specialized courses<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<\/div>\\n<\/div>\\n<div>\\n<p><strong>Experience&nbsp;the best version of you!<\/strong>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their &ldquo;employer of choice.&rdquo;&nbsp;&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p><strong>Concentrix is an equal opportunity employer <\/strong>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p><em>We're&nbsp;proudly&nbsp;united as one&nbsp;team, one company, globally.&nbsp;We're&nbsp;committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p><strong>Eligibility to work<\/strong>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>In accordance with&nbsp;Romania&rsquo;s law, only applicants who are legally authorized to work in&nbsp;Romania&nbsp;will be considered for this position.\u202f&nbsp;<\/p>\\n<\/div>\",\"ats_external_id\":\"RO-32\",\"location\":\"Timi\u0219oara, Timisoara\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-19T18:11:22.179+03:00\",\"created_at\":\"2025-07-10T17:22:43.748+03:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-romania.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMg?\",\"apply_url\":\"https:\/\/concentrix-romania.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMg\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-romania\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"2\",\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":\"1\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"425\",\"campaign_id\":\"91\",\"campaign_title\":\"TEF | German | Lublin - ad in German\",\"campaign_type\":\"job_application\",\"job_title\":\"Kundenberater mit Deutsch\",\"street\":null,\"address\":null,\"city\":\"Remote\",\"state\":null,\"postal_code\":null,\"region\":\"Remote\",\"country\":\"Poland\",\"short_description\":\"Apply with Concentrix\",\"long_description\":\"<p data-pm-slice=\\\"1 1 []\\\">Bringen Sie Ihre Karriere mit unserem globalen, preisgekr&ouml;nten Unternehmen auf das n&auml;chste Level! Unser Team sucht Personen mit mindestens C1 Deutschkenntnissen, die als Kundenbetreuer f&uuml;r ein beliebtes Telekommunikationsunternehmen arbeiten m&ouml;chten! Wenn Sie gerne mit Kunden am Telefon oder per E-Mail kommunizieren und gut im Verkauf von Produkten und Dienstleistungen sind, dann ist diese Stelle genau das Richtige f&uuml;r Sie!<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>Wollen Sie Teil des Branchenf&uuml;hrers im Kundenservice werden, der immer einen Schritt voraus ist?<\/strong><\/p>\\n<h2>&nbsp;<\/h2>\\n<h2><strong>Falls Sie:<\/strong><\/h2>\\n<p>&bull;flie&szlig;end Deutsch sprechen (mind. C1)<\/p>\\n<p>&bull;ein offener Mensch sind<\/p>\\n<p>&bull;die Kommunikation per Telefon\/E-Mail \/ Chat ist Ihnen bekannt<\/p>\\n<p>&bull;aufgabenorientiert an Probleme herangehen und es Ihnen leicht f&auml;llt, sie zu l&ouml;sen<\/p>\\n<p>&bull;Ihr Verkaufstalent nutzen und hohe Verkaufsprovisionen erhalten m&ouml;chten<\/p>\\n<p><strong>Dann passen Sie perfekt zu unserem Team!<\/strong><\/p>\\n<p>&nbsp;<\/p>\\n<p>Wenn Ihnen die Einf&uuml;hrung gefallen hat, finden Sie hier eine kurze Beschreibung Ihres Erlebnisses bei Concentrix (CNX).<\/p>\\n<p>&nbsp;<\/p>\\n<h2><strong>Was erwartet Sie in ersten Monaten?<\/strong><\/h2>\\n<p>&bull;bezahltes Training (vor Ort in Lublin oder online) mit erfahrenen Trainern (qualitative Vorbereitung f&uuml;r selbstst&auml;ndige Arbeit)<\/p>\\n<p>&bull;Nesting - Sie machen Ihre ersten Schritte im Team (Telefon \/ E-Mail \/ Chat) unter Anleitung erfahrener Kollegen und mit Unterst&uuml;tzung Ihres Leaders<\/p>\\n<p>&bull;Sie erhalten zus&auml;tzliche Verkaufsschulungen zur Steigerung Ihrer Kompetenzen und bezahlten Provisionen<\/p>\\n<p>&nbsp;<\/p>\\n<h2><strong>Was bietet CNX:<\/strong><\/h2>\\n<p>&bull;Vollzeit-Arbeitsvertrag<\/p>\\n<p>&bull;Arbeit von Montag bis Freitag (7:00 - 20:00 Uhr) und an bestimmten Samstagen (10:00 - 18:00 Uhr)<\/p>\\n<p>&bull;Zuverl&auml;ssige Arbeitsvorbereitung<\/p>\\n<p>&bull;Arbeit von zu Hause aus auch ab 1 Arbeitstag &ndash; wir stellen Ihnen das notwendige Equipment f&uuml;r die Arbeit zur Verf&uuml;gung<\/p>\\n<p>&bull;Leistungspaket (LuxMed private medizinische Versorgung, MyBenefit Cafeteria, Lebensversicherung)<\/p>\\n<p>&bull;Talententwicklungsprogramm (echte Bef&ouml;rderungen und ein schneller Entwicklungspfad f&uuml;r die Besten)<\/p>\\n<h2><strong>&Uuml;ber uns:<\/strong><\/h2>\\n<p>Mit 280.000 Kolleg:innen auf der ganzen Welt sind wir darauf spezialisiert, au&szlig;ergew&ouml;hnliche Kundenerlebnisse zu schaffen und die digitale Transformation f&uuml;r einige der gr&ouml;&szlig;ten und bekanntesten Unternehmen der Welt voranzutreiben. Wir sind begeistert von unseren vielf&auml;ltigen und leidenschaftlichen Mitarbeitenden auf der ganzen Welt.<\/p>\\n<p>Wir zeigen unseren Kolleg:innen wie wichtig sie sind, indem wir sie mit vielen Vorz&uuml;gen unterst&uuml;tzen, z.B. einer Kultur der Zugeh&ouml;rigkeit, klaren Wegen f&uuml;r die berufliche Entwicklung, professioneller Unterst&uuml;tzung, Coaching-und Mentorenprogrammen, leistungsbezogener Bezahlung, einem globalen Netzwerk von Freund:innen und Kolleg:innen auf Lebenszeit und vielem mehr!<\/p>\",\"ats_external_id\":\"PL-91\",\"location\":\"Remote, Remote\",\"job_type\":\"full_time\",\"salary\":\"7000\",\"salary_type\":\"monthly\",\"salary_currency\":\"PLN\",\"updated_at\":\"2026-09-17T01:59:04.625+02:00\",\"created_at\":\"2025-07-08T01:38:54.896+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC85MQ?\",\"apply_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC85MQ\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-poland\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"1\",\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"1\",\"auto_call\":\"0\",\"on_erp_listing\":\"0\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"426\",\"campaign_id\":\"89\",\"campaign_title\":\"PMI | Polish | Lublin\",\"campaign_type\":\"job_application\",\"job_title\":\"Specjalista ds. komunikacji z klientem i wsparcia sprzeda\u017cy\",\"street\":null,\"address\":null,\"city\":\"Lublin\",\"state\":\"Lublin Voivodeship\",\"postal_code\":\"20\",\"region\":\"Lubelskie\",\"country\":\"Poland\",\"short_description\":\"Apply with Concentrix\",\"long_description\":\"<p data-pm-slice=\\\"1 1 []\\\"><strong><u>Tw&oacute;j zakres obowi\u0105zk&oacute;w<\/u><\/strong><br \/>Obs\u0142uga po\u0142\u0105cze\u0144 wychodz\u0105cych (audio oraz video)<\/p>\\n<p>Nawi\u0105zywanie i aktywne utrzymywanie relacji z klientami<\/p>\\n<p>Przygotowywanie ofert dopasowanych do potrzeb klient&oacute;w<\/p>\\n<p>Wprowadzanie danych do systemu<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong><u>Nasze wymagania<\/u><\/strong><br \/>Bieg\u0142a znajomo\u015b\u0107 j\u0119zyka polskiego (min. C1) w mowie i w pi\u015bmie<\/p>\\n<p>Orientacja na klienta<\/p>\\n<p>Szeroko rozwini\u0119te umiej\u0119tno\u015bci sprzeda\u017cowe<\/p>\\n<p>Do\u015bwiadczenie w obs\u0142udze klienta (min. 6 miesi\u0119cy)<\/p>\\n<p>Umiej\u0119tno\u015b\u0107 aktywnego s\u0142uchania w kontakcie z klientem<\/p>\\n<p>Skrupulatno\u015b\u0107 podczas wprowadzania danych do systemu<\/p>\\n<p>Umiej\u0119tno\u015b\u0107 efektywnego zarz\u0105dzania swoim czasem pracy<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong><u>Oferujemy<\/u><\/strong><br \/>Umowa zlecenie<\/p>\\n<p>Wynagrodzenie godzinowe<\/p>\\n<p>Praca od poniedzia\u0142ku do pi\u0105tku (9:00 &ndash; 20:00) w systemie zmianowym oraz w niekt&oacute;re soboty (11:00 &ndash; 17:00)<\/p>\\n<p>Kompleksowe szkolenie<\/p>\\n<p>Prac\u0119 w komfortowym biurze w centrum Lublina<\/p>\",\"ats_external_id\":\"PL-89\",\"location\":\"Lublin, Lubelskie\",\"job_type\":\"full_time\",\"salary\":\"31.40\",\"salary_type\":\"hourly\",\"salary_currency\":\"PLN\",\"updated_at\":\"2026-09-23T10:50:16.453+02:00\",\"created_at\":\"2025-07-08T01:27:38.128+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC84OQ?\",\"apply_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC84OQ\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-poland\",\"internal_job_listing\":\"1\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"1\",\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"1\",\"auto_call\":\"0\",\"on_erp_listing\":\"0\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"427\",\"campaign_id\":\"85\",\"campaign_title\":\"Allente | Finnish | Warszawa\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer advisor with Finnish for TV streaming provider\",\"street\":null,\"address\":null,\"city\":\"Warsaw\",\"state\":\"Masovian Voivodeship\",\"postal_code\":null,\"region\":\"Mazowieckie\",\"country\":\"Poland\",\"short_description\":\"Apply with Concentrix\",\"long_description\":\"<p data-pm-slice=\\\"1 3 []\\\"><strong>Job description:<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Provide assistance via phone, email or chat<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Deliver technical support for the streaming company,<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Address contract and billing inquiries thoroughly and efficiently,<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Handle and process customer complaints with empathy and professionalism,<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Serve B2B and B2C clients on inbound calls as first and second line support,<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Deal with outbound calls for administrative tasks eg. gathering feedbacks or late payment calls and similar.<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Requirements:<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Service-oriented thinking with focus on customer experience<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Fluency in Finnish (C1 level), and English written and verbal (B2),<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Administrative and technical knowledge,<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Outstanding communication skills and good listener,<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Minimum 6 months of experience in customer service,<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Willingness to perform soft selling and upselling,<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Availability to work 5 days out of 7 with 8.5 hours long shifts per day (including breaks), between: Mon-Fri 8:00-18:00.<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Nice to have:<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Experience with CRM system.<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>We offer:<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Salary: 12.000,00 PLN gross monthly.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Equal opportunities for all, regardless of age, gender, and other factors. Everyone is held to the same standards of knowledge.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Embrace an international and diverse work environment that broadens your horizons.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Benefit from our investment in your growth through coaching and mentoring, enhancing your skills and potential.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Team-building events to foster a collaborative work environment.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Team leader support at every stage of cooperation.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Contract of employment or contract of mandate.<\/p>\\n<\/li>\\n<\/ul>\",\"ats_external_id\":\"PL-85\",\"location\":\"Warsaw, Mazowieckie\",\"job_type\":\"full_time\",\"salary\":\"12000\",\"salary_type\":\"monthly\",\"salary_currency\":\"PLN\",\"updated_at\":\"2026-08-06T12:03:23.787+02:00\",\"created_at\":\"2025-07-08T01:15:21.557+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC84NQ?\",\"apply_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC84NQ\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"\",\"job_industry\":\"\",\"contract_type\":\"\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-poland\",\"internal_job_listing\":\"1\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"1\",\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"1\",\"auto_call\":\"0\",\"on_erp_listing\":\"0\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"428\",\"campaign_id\":\"81\",\"campaign_title\":\"SAS | French | Warszawa\",\"campaign_type\":\"job_application\",\"job_title\":\"Travel Advisor for Nordic Premium Airline SAS with French\",\"street\":null,\"address\":null,\"city\":\"Warsaw\",\"state\":\"Masovian Voivodeship\",\"postal_code\":\"03\",\"region\":\"Mazowieckie\",\"country\":\"Poland\",\"short_description\":\"Apply with Concentrix\",\"long_description\":\"<p data-pm-slice=\\\"1 3 []\\\"><strong>Your Responsibilities:<\/strong>\u202f&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Be the 1st point of contact for premium travel inquiries of customers.&nbsp;&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Advise partners on flights, products, online services, payment methods, membership programs etc.&nbsp;&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Help in purchasing airline tickets and handling different payment methods.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Support customers with travel difficulties.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Assist passengers via calls \/chat.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Foster enduring relationships with customers for building trust.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Our requirements:<\/strong>&nbsp;<\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Fluent in written and spoken French (C1 level) and English (B2 level).<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Naturally helpful and collaborative spirit.&nbsp;&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Enthusiastic, patient, and open-minded.&nbsp;&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Active listener and able to communicate clearly and with ease.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Sharp eye for accuracy and precision.&nbsp;&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Highly organized.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Available to work from our office in Warsaw.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>What we offer:<\/strong>&nbsp;<\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Work for the largest, well-known Nordic 5-star airline - SAS.&nbsp;&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Equal opportunities for all, regardless of age, gender, and other factors. Everyone is held to the same standards of knowledge.&nbsp;&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Enjoy a fully paid 2-month training program, combining \\\"learning by doing\\\" with the support of a dedicated training buddy.&nbsp;&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Embrace an international and diverse work environment that broadens your horizons.&nbsp;&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Benefit from our investment in your growth through coaching and mentoring, enhancing your skills and potential.&nbsp;&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Work in a modern office located in the heart of Warsaw.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\",\"ats_external_id\":\"PL-81\",\"location\":\"Warsaw, Mazowieckie\",\"job_type\":\"full_time\",\"salary\":\"6650\",\"salary_type\":\"monthly\",\"salary_currency\":\"PLN\",\"updated_at\":\"2026-08-19T16:12:57.626+02:00\",\"created_at\":\"2025-07-08T01:03:09.039+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC84MQ?\",\"apply_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC84MQ\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-poland\",\"internal_job_listing\":\"1\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"1\",\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"1\",\"auto_call\":\"0\",\"on_erp_listing\":\"0\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"429\",\"campaign_id\":\"80\",\"campaign_title\":\"SAS | Spanish | Warszawa\",\"campaign_type\":\"job_application\",\"job_title\":\"Travel Advisor for Nordic Premium Airline SAS with Spanish\",\"street\":null,\"address\":null,\"city\":\"Warsaw\",\"state\":\"Masovian Voivodeship\",\"postal_code\":\"03\",\"region\":\"Mazowieckie\",\"country\":\"Poland\",\"short_description\":\"Apply with Concentrix\",\"long_description\":\"<p data-pm-slice=\\\"1 3 []\\\"><strong>Your Responsibilities:<\/strong>\u202f&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Be the 1st point of contact for premium travel inquiries of customers.&nbsp;&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Advise partners on flights, products, online services, payment methods, membership programs etc.&nbsp;&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Help in purchasing airline tickets and handling different payment methods.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Support customers with travel difficulties.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Assist passengers via calls \/chat.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Foster enduring relationships with customers for building trust.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Our requirements:<\/strong>&nbsp;<\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Fluent in written and spoken Spanish (C1 level) and English (B2 level).<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Naturally helpful and collaborative spirit.&nbsp;&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Enthusiastic, patient, and open-minded.&nbsp;&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Active listener and able to communicate clearly and with ease.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Sharp eye for accuracy and precision.&nbsp;&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Highly organized.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Available to work from our office in Warsaw.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>What we offer:<\/strong>&nbsp;<\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Work for the largest, well-known Nordic 5-star airline - SAS.&nbsp;&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Equal opportunities for all, regardless of age, gender, and other factors. 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Everyone is held to the same standards of knowledge.&nbsp;&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Enjoy a fully paid 2-month training program, combining \\\"learning by doing\\\" with the support of a dedicated training buddy.&nbsp;&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Embrace an international and diverse work environment that broadens your horizons.&nbsp;&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Benefit from our investment in your growth through coaching and mentoring, enhancing your skills and potential.&nbsp;&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Work in a modern office located in the heart of Warsaw.&nbsp;&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Salary: 11 000 PLN gross\/month<\/p>\\n<\/li>\\n<\/ul>\",\"ats_external_id\":\"PL-77\",\"location\":\"Warsaw, Mazowieckie\",\"job_type\":\"full_time\",\"salary\":\"11000\",\"salary_type\":\"monthly\",\"salary_currency\":\"PLN\",\"updated_at\":\"2026-10-13T22:08:19.082+02:00\",\"created_at\":\"2025-07-08T00:46:04.629+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83Nw?\",\"apply_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83Nw\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-poland\",\"internal_job_listing\":\"1\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"1\",\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"1\",\"auto_call\":\"0\",\"on_erp_listing\":\"1\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"433\",\"campaign_id\":\"76\",\"campaign_title\":\"SAS | Norwegian | Warszawa\",\"campaign_type\":\"job_application\",\"job_title\":\"Travel Advisor for Nordic Premium Airline SAS with Norwegian\",\"street\":null,\"address\":null,\"city\":\"Warsaw\",\"state\":\"Masovian Voivodeship\",\"postal_code\":\"03\",\"region\":\"Mazowieckie\",\"country\":\"Poland\",\"short_description\":\"Apply with Concentrix\",\"long_description\":\"<p data-pm-slice=\\\"1 3 []\\\"><strong>Your Responsibilities:<\/strong>\u202f&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Be the 1st point of contact for premium travel inquiries of customers.&nbsp;&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Advise partners on flights, products, online services, payment methods, membership programs etc.&nbsp;&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Help in purchasing airline tickets and handling different payment methods.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Support customers with travel difficulties.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Assist passengers via calls \/chat.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Our requirements:<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Fluent in written and spoken Norwegian (C1 level) and English (B2 level).<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Naturally helpful and collaborative spirit.&nbsp;&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Enthusiastic, patient, and open-minded.&nbsp;&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Active listener and able to communicate clearly and with ease.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Sharp eye for accuracy and precision.&nbsp;&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Highly organized.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Available to work from our office in Warsaw.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>What we offer:<\/strong>&nbsp;<\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Work for the largest, well-known Nordic 5-star airline - SAS.&nbsp;&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Salary: 9750 PLN<br \/>&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Equal opportunities for all, regardless of age, gender, and other factors. Everyone is held to the same standards of knowledge.&nbsp;&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Enjoy a fully paid 2-month training program, combining \\\"learning by doing\\\" with the support of a dedicated training buddy.&nbsp;&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Embrace an international and diverse work environment that broadens your horizons.&nbsp;&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Benefit from our investment in your growth through coaching and mentoring, enhancing your skills and potential.&nbsp;&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Work in a modern office located in the heart of Warsaw.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\",\"ats_external_id\":\"PL-76\",\"location\":\"Warsaw, Mazowieckie\",\"job_type\":\"full_time\",\"salary\":\"9750\",\"salary_type\":\"monthly\",\"salary_currency\":\"PLN\",\"updated_at\":\"2026-10-13T22:17:20.817+02:00\",\"created_at\":\"2025-07-08T00:43:16.458+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83Ng?\",\"apply_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83Ng\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-poland\",\"internal_job_listing\":\"1\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"1\",\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"1\",\"auto_call\":\"0\",\"on_erp_listing\":\"1\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"434\",\"campaign_id\":\"75\",\"campaign_title\":\"SAS | Swedish | Warszawa\",\"campaign_type\":\"job_application\",\"job_title\":\"Travel Advisor for Nordic Premium Airline SAS with Swedish\",\"street\":null,\"address\":null,\"city\":\"Warsaw\",\"state\":\"Masovian Voivodeship\",\"postal_code\":\"03\",\"region\":\"Mazowieckie\",\"country\":\"Poland\",\"short_description\":\"Apply with Concentrix\",\"long_description\":\"<p data-pm-slice=\\\"1 3 []\\\"><strong>Your Responsibilities:<\/strong>\u202f&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Be the 1st point of contact for premium travel inquiries of customers.&nbsp;&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Advise partners on flights, products, online services, payment methods, membership programs etc.&nbsp;&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Help in purchasing airline tickets and handling different payment methods.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Support customers with travel difficulties.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Assist passengers via calls \/chat.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Foster enduring relationships with customers for building trust.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Our requirements:<\/strong>&nbsp;<\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Fluent in written and spoken Swedish (C1 level) and English (B2 level)&nbsp;&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Naturally helpful and collaborative spirit.&nbsp;&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Enthusiastic, patient, and open-minded.&nbsp;&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Active listener and able to communicate clearly and with ease.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Sharp eye for accuracy and precision.&nbsp;&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Highly organized.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Available to work from our office in Warsaw.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>What we offer:<\/strong>&nbsp;<\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\"><strong>Salary 9750 PLN gross \/ monthly,<\/strong><\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Work for the largest, well-known Nordic 5-star airline - SAS.&nbsp;&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Equal opportunities for all, regardless of age, gender, and other factors. Everyone is held to the same standards of knowledge.&nbsp;&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Enjoy a fully paid 2-month training program, combining \\\"learning by doing\\\" with the support of a dedicated training buddy.&nbsp;&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Embrace an international and diverse work environment that broadens your horizons.&nbsp;&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Benefit from our investment in your growth through coaching and mentoring, enhancing your skills and potential.&nbsp;&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Work in a modern office located in the heart of Warsaw.&nbsp;&nbsp;<\/p>\\n<\/li>\\n<\/ul>\",\"ats_external_id\":\"PL-75\",\"location\":\"Warsaw, Mazowieckie\",\"job_type\":\"full_time\",\"salary\":\"9750\",\"salary_type\":\"monthly\",\"salary_currency\":\"PLN\",\"updated_at\":\"2026-10-13T22:04:26.776+02:00\",\"created_at\":\"2025-07-08T00:40:21.850+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83NQ?\",\"apply_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83NQ\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-poland\",\"internal_job_listing\":\"1\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"1\",\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"1\",\"auto_call\":\"0\",\"on_erp_listing\":\"0\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"435\",\"campaign_id\":\"73\",\"campaign_title\":\"Tripcom | Russian | Katowice\",\"campaign_type\":\"job_application\",\"job_title\":\"Travel Advisor with Russian\",\"street\":\"Zabrska 19, Katowice\",\"address\":\"Zabrska 19, Katowice\",\"city\":\"Katowice\",\"state\":\"Silesian Voivodeship\",\"postal_code\":\"40\",\"region\":\"\u015al\u0105skie\",\"country\":\"Poland\",\"short_description\":\"Apply with Concentrix\",\"long_description\":\"<p><strong>Your responsibilities:<\/strong><\/p>\\n<ul>\\n<li>\\n<p>Responding to customers via phone, chat, and e-mail (outbound and inbound) - Russian market. \ud83e\ude86<\/p>\\n<\/li>\\n<li>\\n<p>Working with confidential travel-related customer information and treating it sensitively (hotel bookings, plane tickets). \u2708\ufe0f<\/p>\\n<\/li>\\n<li>\\n<p>Presenting proactive, patient, empathetic and understanding attitude. \ud83e\udef6<\/p>\\n<\/li>\\n<li>\\n<p>Serve as a brad ambassador one of the most popular travel agency. \ud83c\udf0e<\/p>\\n<\/li>\\n<\/ul>\\n<p><br \/><strong>Our requirements:<\/strong><\/p>\\n<ul>\\n<li>\\n<p>Russian language skills (C1 level) and English (min. B2 level).<\/p>\\n<\/li>\\n<li>\\n<p>Availability to work in flexible schedule (<strong>during the evenings, till 11:00 PM CET<\/strong>), on weekends (<strong>3 weekends per month<\/strong>) and local public holidays.<\/p>\\n<\/li>\\n<li>\\n<p>Previous experience in customer service\/call center\/tourism industry\/airline industry is preferred.<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Our offer:<\/strong><\/p>\\n<ul>\\n<li>\\n<p>Employment contract (base salary: 5000 PLN gross monthy) or civil contract (base: 32,68 PLN gross hourly).<\/p>\\n<\/li>\\n<li>Up to 1600 PLN gross of bonus.&nbsp;<\/li>\\n<li>\\n<p>Modern workplace in the heart of Katowice: Zabrska 19.<\/p>\\n<\/li>\\n<li><strong>Full-time &amp; part-time positions are available.&nbsp;<\/strong><\/li>\\n<li>\\n<p>Team-building events.<\/p>\\n<\/li>\\n<li>\\n<p>Fully paid training to prepare you for direct contact with customers.<\/p>\\n<\/li>\\n<li>\\n<p>Team leader support at every stage of cooperation.<\/p>\\n<\/li>\\n<li>Language classes: Polish and English.<\/li>\\n<li>\\n<p>Be The Best recognition program with financial award.<\/p>\\n<\/li>\\n<li>\\n<p>Game Changer Award for Top Performers.<\/p>\\n<\/li>\\n<li>\\n<p>Referral campaign - work with friends and ear up to 4000 PLN gross.<\/p>\\n<\/li>\\n<li>\\n<p>Free of charges courses available on: Concentrix University, Linkedin Learning.<\/p>\\n<\/li>\\n<\/ul>\",\"ats_external_id\":\"PL-73\",\"location\":\"Katowice, \u015al\u0105skie\",\"job_type\":\"full_time\",\"salary\":\"5000\",\"salary_type\":\"monthly\",\"salary_currency\":\"PLN\",\"updated_at\":\"2026-09-28T01:59:03.443+02:00\",\"created_at\":\"2025-07-08T00:27:48.810+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83Mw?\",\"apply_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83Mw\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":\"travel_and_tourism\",\"contract_type\":\"permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-poland\",\"internal_job_listing\":\"1\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"1\",\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"1\",\"auto_call\":\"0\",\"on_erp_listing\":\"0\",\"recruitment_center_id\":\"3\",\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"436\",\"campaign_id\":\"72\",\"campaign_title\":\"Tripcom | Greek | Katowice\",\"campaign_type\":\"job_application\",\"job_title\":\"Travel Advisor with Greek\",\"street\":null,\"address\":null,\"city\":\"Katowice\",\"state\":\"Silesian Voivodeship\",\"postal_code\":\"40\",\"region\":\"\u015al\u0105skie\",\"country\":\"Poland\",\"short_description\":\"Apply with Concentrix\",\"long_description\":\"<h2 data-pm-slice=\\\"1 3 []\\\">Your responsibilities:<\/h2>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Responding to customers via phone, chat, and e-mail (outbound and inbound).<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Working with confidential customer information and treating it sensitively.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Presenting proactive, patient, empathetic and understanding attitude.<\/p>\\n<\/li>\\n<\/ul>\\n<h2><br \/>Our requirements:<\/h2>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Greek language skills (C1 level) and English (min. B2 level)<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Availability to work flexible hours, sometimes on weekends and local public holidays.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Previous experience in customer service\/call center\/tourism industry\/airline industry is preferred.<\/p>\\n<\/li>\\n<\/ul>\\n<h2><br \/>What we offer:<\/h2>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Modern workplace in the heart of Katowice.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Team-building events.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Fully paid training to prepare you for direct contact with customers.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Team leader support at every stage of cooperation.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Work with friends - the opportunity to receive a bonus for referring friends.<\/p>\\n<\/li>\\n<\/ul>\",\"ats_external_id\":\"PL-72\",\"location\":\"Katowice, \u015al\u0105skie\",\"job_type\":\"full_time\",\"salary\":\"42.48\",\"salary_type\":\"hourly\",\"salary_currency\":\"PLN\",\"updated_at\":\"2026-10-14T01:59:04.748+02:00\",\"created_at\":\"2025-07-08T00:23:15.792+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83Mg?\",\"apply_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83Mg\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-poland\",\"internal_job_listing\":\"1\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"1\",\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"1\",\"auto_call\":\"0\",\"on_erp_listing\":\"0\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"437\",\"campaign_id\":\"71\",\"campaign_title\":\"Tripcom | Dutch | Katowice\",\"campaign_type\":\"job_application\",\"job_title\":\"Travel Advisor with Dutch\",\"street\":null,\"address\":null,\"city\":\"Katowice\",\"state\":\"Silesian Voivodeship\",\"postal_code\":\"40\",\"region\":\"\u015al\u0105skie\",\"country\":\"Poland\",\"short_description\":\"Apply with Concentrix\",\"long_description\":\"<h2 data-pm-slice=\\\"1 3 []\\\">Your responsibilities:<\/h2>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Responding to customers via phone, chat, and e-mail (outbound and inbound) on travel-related cases.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Working with confidential customer information and treating it sensitively.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Presenting proactive, patient, empathetic and understanding attitude.<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<h2>Our requirements:<\/h2>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Dutch language skills (C1 level) and English (min. B2 level)<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Availability to work flexible hours.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Previous experience in customer service\/call center\/tourism industry\/airline industry is preferred.<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<h2>What we offer<\/h2>\\n<ul>\\n<li class=\\\"css-v55p23\\\">Civil contract with hourly rate 65.35\/h gross.<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Modern workplace in the heart of Katowice.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Team-building events.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Fully paid training to prepare you for direct contact with customers.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Team leader support at every stage of cooperation.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Work with friends - the opportunity to receive a bonus up to 4000 PLN for referring friends.<\/p>\\n<\/li>\\n<\/ul>\",\"ats_external_id\":\"PL-71\",\"location\":\"Katowice, \u015al\u0105skie\",\"job_type\":\"full_time\",\"salary\":\"65.35\",\"salary_type\":\"hourly\",\"salary_currency\":\"PLN\",\"updated_at\":\"2026-10-02T09:48:07.054+02:00\",\"created_at\":\"2025-07-08T00:19:15.830+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83MQ?\",\"apply_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83MQ\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-poland\",\"internal_job_listing\":\"1\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"1\",\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"1\",\"auto_call\":\"0\",\"on_erp_listing\":\"0\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"438\",\"campaign_id\":\"70\",\"campaign_title\":\"DeLonghi | German | Katowice\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Support Specialist with German\",\"street\":null,\"address\":null,\"city\":\"Katowice\",\"state\":\"Silesian Voivodeship\",\"postal_code\":\"40\",\"region\":\"\u015al\u0105skie\",\"country\":\"Poland\",\"short_description\":\"Apply with Concentrix\",\"long_description\":\"<h2 data-pm-slice=\\\"1 3 []\\\">Your responsibilities<\/h2>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Customer Support: Assist customers with all kinds of inquiries and provide top-notch service before and after their purchases.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Product Advice: Share expert advice and offer personalized product comparisons, helping customers make smart purchasing decisions.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Call Handling: Manage inbound and outbound calls, always aiming for clarity, efficiency, and customer satisfaction.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Data &amp; Documentation: Keep things running smoothly by managing customer data, records, and documentation with precision.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Tech Troubleshooting: Help customers solve technical issues quickly and effectively.<\/p>\\n<\/li>\\n<\/ul>\\n<h2>Our requirements<\/h2>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Fluency in German (C1 level, both written and spoken) &ndash; You'll be our go-to expert for German-speaking customers.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>English Proficiency (B2 level) &ndash; You&rsquo;ll need to collaborate with our international team and participate in training.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Tech Skills: Strong knowledge of MS Office and the ability to quickly adapt to new tech tools and systems.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Communication &amp; Organizational Skills: You excel at communicating clearly, staying organized, and managing multiple tasks efficiently.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>A Customer-First Mindset: You&rsquo;re approachable, empathetic, and eager to solve problems and make a positive impact on customer experiences.<\/p>\\n<\/li>\\n<\/ul>\\n<h3>Optional<\/h3>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Experience in customer service (especially in e-commerce, tech support, or pre\/post-sales roles).<\/p>\\n<\/li>\\n<\/ul>\\n<h2>What we offer<\/h2>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Work in Style: A modern, sleek office located at Global Office Park in the heart of Katowice.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Amazing Benefits: Private healthcare (LuxMed), life insurance, MyBenefit cafeteria, integration events, and more.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Referral Perks: Get rewarded for referring friends to join our awesome team.<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>International Vibes: Work alongside a friendly, multicultural team that supports and collaborates globally.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Career Growth: With us, you&rsquo;re not just another employee &ndash; you&rsquo;re part of a team that&rsquo;s invested in your growth and success. Plenty of opportunities to climb the career ladder!<\/p>\\n<\/li>\\n<\/ul>\",\"ats_external_id\":\"PL-70\",\"location\":\"Katowice, \u015al\u0105skie\",\"job_type\":\"full_time\",\"salary\":\"7500\",\"salary_type\":\"monthly\",\"salary_currency\":\"PLN\",\"updated_at\":\"2026-10-13T01:59:04.370+02:00\",\"created_at\":\"2025-07-08T00:14:30.180+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83MA?\",\"apply_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83MA\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-poland\",\"internal_job_listing\":\"1\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"1\",\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"1\",\"auto_call\":\"0\",\"on_erp_listing\":\"0\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"439\",\"campaign_id\":\"69\",\"campaign_title\":\"Deutsche Bank | German | Katowice\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Support Specialist - Banking Services (German &amp; English)\",\"street\":null,\"address\":null,\"city\":\"Remote\",\"state\":null,\"postal_code\":null,\"region\":\"Remote\",\"country\":\"Poland\",\"short_description\":\"Apply with Concentrix\",\"long_description\":\"<p data-pm-slice=\\\"1 1 []\\\"><strong>Your daily tasks will include:<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Responding to general questions about credit card products, self-services and mobile\/web apps<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Supporting customer authentication to carry out actions such as: card activation, blocking\/unblocking and cancellations; transaction inquiries and dispute submissions; ordering replacement cards, statements and PIN letters; managing card limits and processing product changes; updating contact information, including 3D secure mobile numbers; supporting online and telephone banking services; recording complaints and initiating goodwill refunds.<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>Your Profile:<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Fluent in German (minimum C1 level) and very good command of English (minimum B2 level)<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Excellent communication and interpersonal skills<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Strong ability to assess customer needs and provide tailored solutions<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>High level of flexibility and adaptability to evolving topics<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>A customer-focused mindset with the ability to remain calm and empathetic in various situations<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Sales orientation is a plus, as cross-selling and upselling may become part of the role over time<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>Good to have:<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>educational background in economics, finance or related field<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>What We Offer:<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>A dynamic, international work environment in one of the world's leading customer experience companies&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Comprehensive training and onboarding, so you feel confident from day one&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Opportunities for professional development<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Flexible working schedule with additional compensation for night shifts&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>The chance to be part of a forward-thinking, digital-first team<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Work from home<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>A diverse and inclusive culture that values your ideas and individuality<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Well-being programs, team events and employee engagement activities<\/p>\\n<\/li>\\n<\/ul>\\n<p>Apply now and become part of a team that values clarity, connection, and customer satisfaction.<\/p>\",\"ats_external_id\":\"PL-69\",\"location\":\"Remote, Remote\",\"job_type\":\"full_time\",\"salary\":\"7800\",\"salary_type\":\"monthly\",\"salary_currency\":\"PLN\",\"updated_at\":\"2026-10-12T01:59:04.236+02:00\",\"created_at\":\"2025-07-08T00:01:25.159+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82OQ?\",\"apply_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82OQ\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-poland\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"1\",\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"1\",\"auto_call\":\"0\",\"on_erp_listing\":\"0\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"440\",\"campaign_id\":\"67\",\"campaign_title\":\"VW | German | Katowice\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer service specialist in the automotive industry with German\",\"street\":null,\"address\":null,\"city\":\"Katowice\",\"state\":\"Silesian Voivodeship\",\"postal_code\":\"40\",\"region\":\"\u015al\u0105skie\",\"country\":\"Poland\",\"short_description\":\"Apply with Concentrix\",\"long_description\":\"<h2 data-pm-slice=\\\"1 3 []\\\">Your responsibilities: \u200b<\/h2>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Responding to customer inquiries via phone, chat, and email, representing <strong>Volkswagen Group<\/strong> with professionalism and enthusiasm.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Maintain clear and accurate documentation of customer interactions, resolutions, and follow-ups in the CRM system.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Collaborate with colleagues to enhance the overall customer experience.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Staying updated on <strong>Volkswagen Group&rsquo;s<\/strong> latest offerings, policies, and services to provide customers with accurate and timely information.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Exhibit warmth and enthusiasm in every customer interaction<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Utilize your knowledge of automotive and digital products to troubleshoot and resolve issues effectively.<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<h2>Our requirements:<\/h2>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>1+ years of experience in a call center or customer service role, preferably in the automotive industry.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Strong communication skills, with a minimum C1 level in German.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Very good knowledge of English language, minimum B2 level for internal communication, documentation &amp; training.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Excited about the opportunity to contribute to Volkswagen's continued success and growth in the automotive sector.<\/strong><\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>The ability to stay composed, tactful, and solution-focused when interacting with customers.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Strong attention to detail and organizational skills.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Excellent problem-solving skills and a creative, solution-oriented mindset.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>A passion for continuous learning and adapting to new technologies and processes at <strong>Volkswagen Group.<\/strong><br \/>&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<h2><strong>Desired:<\/strong><\/h2>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Experience with luxury brands<\/strong> and high-end customer relationships, particularly in the automotive sector.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Familiarity with CRM systems<\/strong><\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Interest in the automotive industry<\/strong>, with a passion for cars and<strong> Volkswagen Group&rsquo;s <\/strong>cutting-edge technology.<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<h2><strong>What we offer:<\/strong><\/h2>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Support the Volkswagen Group, a recognized name in the automotive industry known for its commitment to quality, innovation, and customer satisfaction<\/strong><\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Remote work from home<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Comprehensive benefits package, including a benefits system (MyBenefit), private healthcare, and life insurance.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Stable full-time employment based on an employment contract<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Receive fully paid training to ensure you&rsquo;re fully prepared for customer interactions, with continuous learning opportunities to grow your skills.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Team-building events to foster a collaborative work environment.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Team leader support at every stage of cooperation.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Grow your career while contributing to the future of luxury automotive experiences with<strong> Volkswagen Group<\/strong><\/p>\\n<\/li>\\n<\/ul>\",\"ats_external_id\":\"PL-67\",\"location\":\"Katowice, \u015al\u0105skie\",\"job_type\":\"full_time\",\"salary\":\"7200\",\"salary_type\":\"monthly\",\"salary_currency\":\"PLN\",\"updated_at\":\"2026-09-18T11:08:02.806+02:00\",\"created_at\":\"2025-07-07T23:47:59.367+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82Nw?\",\"apply_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82Nw\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-poland\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"1\",\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"1\",\"auto_call\":\"0\",\"on_erp_listing\":\"1\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"441\",\"campaign_id\":\"64\",\"campaign_title\":\"Electrolux | German | Katowice\",\"campaign_type\":\"job_application\",\"job_title\":\"Technical Support Specialist with German\",\"street\":null,\"address\":null,\"city\":\"Katowice\",\"state\":\"Silesian Voivodeship\",\"postal_code\":\"40\",\"region\":\"\u015al\u0105skie\",\"country\":\"Poland\",\"short_description\":\"Apply with Concentrix\",\"long_description\":\"<p data-pm-slice=\\\"1 1 []\\\"><strong>Your responsibilities<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Do you speak German? Do you like helping people? Join our German-speaking team in Katowice, Poland!<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>You don't have to sell anything, you don't have to know how to build a washing machine. It is enough that you speak German well, are good listener and want to help - we will teach you the rest!<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>We are looking for a person who is not afraid of phone calls, has technical mindset and can find a solution even where others see a problem.<\/p>\\n<\/li>\\n<\/ul>\\n<p>What will you do?<\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>- respond to calls from German-speaking customers,<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>- help with repairs, warranties, parts and minor defects,<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>- look for solutions remotely (so that the service technician can have a rest),<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>- match products to customers in response to their needs,<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>- work with a CRM system - great if you are familiar with SAS Customer Intelligence.<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Who we are looking for?<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>A candidate with German at C1 level - fluent, confident, stress-free, with a possibility to work from Katowice,<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>- with experience in customer or technical service (not a &ldquo;MUST&rdquo;, just will be easier for you),<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>- with a bit of technical intuition - you don't have to be an engineer, it's enough that you can think logically,<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>- with a positive approach to people and challenges - because a smile can be heard even on the phone,<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>- English? nice to have, but not required.<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>What do you get?<\/strong><\/p>\\n<p>Competitive salary on an employment contract (stable, with all benefits),<\/p>\\n<p>- a job in a modern office in Katowice,<\/p>\\n<p>- training at the start - you will not be thrown into deep water,<\/p>\\n<p>- &ldquo;fruit Thursdays&rdquo;. - vitamins straight to your desk,<\/p>\\n<p>- MyBenefit cafeteria - cinema, gym, shopping? You choose,<\/p>\\n<p>- private health insurance<\/p>\\n<p>- a friendly atmosphere where jokes are welcome and questions are never stupid.<\/p>\\n<p>Click &ldquo;apply,&rdquo; send your resume and join the team where we do wonders on the phone every day. The service? There is. The atmosphere? Even better. The only thing missing is you!<\/p>\",\"ats_external_id\":\"PL-64\",\"location\":\"Katowice, \u015al\u0105skie\",\"job_type\":\"full_time\",\"salary\":\"7500\",\"salary_type\":\"monthly\",\"salary_currency\":\"PLN\",\"updated_at\":\"2026-10-16T10:17:01.722+02:00\",\"created_at\":\"2025-07-07T23:25:20.993+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82NA?\",\"apply_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82NA\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-poland\",\"internal_job_listing\":\"1\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"1\",\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"1\",\"auto_call\":\"0\",\"on_erp_listing\":\"0\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"442\",\"campaign_id\":\"61\",\"campaign_title\":\"CB | German | Szczecin - ad in English\",\"campaign_type\":\"job_application\",\"job_title\":\"Banking Customer Care Specialist with German\",\"street\":null,\"address\":null,\"city\":\"Szczecin\",\"state\":\"West Pomeranian Voivodeship\",\"postal_code\":\"71\",\"region\":\"Zachodniopomorskie\",\"country\":\"Poland\",\"short_description\":\"Apply with Concentrix\",\"long_description\":\"<p data-pm-slice=\\\"1 3 []\\\">Your responsibilities<\/p>\\n<p>If numbers are your language and excellent customer service is your superpower, we have something for you! Join our team as a <strong>Banking Customer Care Specialist with German<\/strong> and become part of the finance world in a dynamic BPO company!<\/p>\\n<p>Your mission:<\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Helping customers on the front line with their financial challenges<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Finding solutions and delivering top-quality service<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Building relationships and positive experiences<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Working with the team to make every day a success<\/p>\\n<\/li>\\n<\/ul>\\n<p>Our requirements<\/p>\\n<p>Who are we looking for?<\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>A <strong>German speaker<\/strong> &ndash; level B2+\/C1<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>An expert in <strong>communication and problem-solving<\/strong><\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Someone with <strong>a passion for teamwork and a willingness to learn<\/strong><\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>A person who understands that <strong>the customer is at the heart of banking<\/strong><\/p>\\n<\/li>\\n<\/ul>\\n<p>What we offer<\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>What do you get in return?<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>LuxMed, MultiSport, MyBenefit cafeteria&hellip; the standard perks. And on top of that<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Stable employment and growth opportunities in the <strong>banking industry<\/strong> Supportive environment and <strong>top-tier training<\/strong> provided by the client<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Competitive salary + <strong>benefits that make a difference<\/strong><\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Pizza Friday, Fruit Wednesday, Karaoke Monday, Summer Party &amp; many other fun initiatives!<\/strong><\/p>\\n<\/li>\\n<\/ul>\",\"ats_external_id\":\"PL-61\",\"location\":\"Szczecin, Zachodniopomorskie\",\"job_type\":\"full_time\",\"salary\":\"7500\",\"salary_type\":\"monthly\",\"salary_currency\":\"PLN\",\"updated_at\":\"2026-08-05T16:40:28.901+02:00\",\"created_at\":\"2025-07-07T22:43:37.677+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82MQ?\",\"apply_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82MQ\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-poland\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"1\",\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":\"0\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"443\",\"campaign_id\":\"60\",\"campaign_title\":\"Zalando T2 | German | Szczecin\",\"campaign_type\":\"job_application\",\"job_title\":\"Back Office Customer Support Specialist with German - Top E-commerce Company\",\"street\":null,\"address\":null,\"city\":\"Szczecin\",\"state\":\"West Pomeranian Voivodeship\",\"postal_code\":\"71\",\"region\":\"Zachodniopomorskie\",\"country\":\"Poland\",\"short_description\":\"Apply with Concentrix\",\"long_description\":\"<p data-pm-slice=\\\"1 3 []\\\">We are assembling a <strong>dedicated team for a leading company in the retail industry<\/strong>, focused on providing top-quality, empathetic, and accurate customer support. If you are fluent in German (<strong>C1)<\/strong> and <strong>English (C1)<\/strong>, and thrive in a structured back-office environment, we want to hear from you!&nbsp;<br \/>&nbsp;<br \/>&nbsp;<\/p>\\n<p><strong>Your responsibilities:<\/strong>&nbsp;<\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Deliver <strong>written customer support via email <\/strong>for the German market.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Investigate and resolve customer issues by reviewing past interactions and using internal tools.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Process manual refunds and address GDPR-related complaints with care and accuracy.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Ensure every customer interaction is professional, empathetic, and solution-focused.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Work with multiple systems efficiently while maintaining a high level of precision.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>What we are looking for:<\/strong>&nbsp;<\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Fluent German (C1) and English (C1) &ndash; both written and spoken.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Excellent communication skills and the ability to clearly explain solutions.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Strong analytical and problem-solving mindset.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Patience, empathy, and emotional resilience.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Typing speed of 150+ keystrokes per minute and solid computer literacy.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Availability for full-time on-site work in Szczecin&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>What we offer:<\/strong>&nbsp;<\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Employment based on a labor contract&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Engaging trainings&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Benefit package: private healthcare by LuxMed, MyBenefit with monthly budget, private life insurance, MultiSport, fruits on Wednesdays and occasionally Pizza Days&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Talent Development Program: a transparent career paths and promotions&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>CNX Academy: with mentoring program&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>CNX University: with unlimited online trainings available&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Refer a friend: bonus for recommending a friend up to 4000pln&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Amazing work culture: we celebrate cultural differences among us and have plenty of integration events onsite&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Modern office in the heart of Szczecin center&nbsp;<\/p>\\n<\/li>\\n<\/ul>\",\"ats_external_id\":\"PL-60\",\"location\":\"Szczecin, Zachodniopomorskie\",\"job_type\":\"full_time\",\"salary\":\"7900\",\"salary_type\":\"monthly\",\"salary_currency\":\"PLN\",\"updated_at\":\"2026-08-05T16:40:28.860+02:00\",\"created_at\":\"2025-07-07T22:22:26.461+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82MA?\",\"apply_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82MA\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-poland\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"1\",\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"1\",\"auto_call\":\"0\",\"on_erp_listing\":\"0\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"444\",\"campaign_id\":\"56\",\"campaign_title\":\"Klaviyo | English | Szczecin\",\"campaign_type\":\"job_application\",\"job_title\":\"Technical Customer Advisor with English - Back Office\",\"street\":null,\"address\":null,\"city\":\"Szczecin\",\"state\":\"West Pomeranian Voivodeship\",\"postal_code\":\"71\",\"region\":\"Zachodniopomorskie\",\"country\":\"Poland\",\"short_description\":\"Apply with Concentrix\",\"long_description\":\"<p data-pm-slice=\\\"1 3 []\\\"><strong>How you will make a difference:<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Develop an in-depth knowledge of our client&rsquo;s platform.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Provide high-quality product support for customers, partnering with them to effectively resolve their issues through email, chat, and phone.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Communicate thoughtfully to provide answers to questions for both technical and non-technical end users while also supporting a wide range of technologies.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Diagnose software issues and resolve escalated customer complaints engage using established processes.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Provide support &amp; guidance on non-technical related questions (e.g: marketing, sales, other e-commerce setup questions)<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Communicate thoughtfully and effectively with all customers.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Document troubleshooting and problem resolution steps.<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>Who You Are:<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>A thoughtful communicator who is excellent at communicating through a variety of channels that require both written and verbal skills.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Passionate about creative problem solving for customers and end users.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Self-motivated, eager to learn and thrive in a collaborative environment.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Capable of adapting quickly to changing priorities<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Experience with or able to quickly pick-up:<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Microsoft Office Suite, G-Suite, Google Sheets, PowerPoint, Zendesk, and Salesforce<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>We offer:<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Civil contract with flexible working hours<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Dive into our comprehensive paid training program and emerge as a customer support legend!<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Embrace the freedom of work with no dress code &ndash; pajamas, anyone?<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Spread the love and earn extra rewards through our epic employee referral program &ndash; because great talent deserves to be rewarded!<\/p>\\n<\/li>\\n<\/ul>\",\"ats_external_id\":\"PL-56\",\"location\":\"Szczecin, Zachodniopomorskie\",\"job_type\":\"full_time\",\"salary\":\"32.68\",\"salary_type\":\"hourly\",\"salary_currency\":\"PLN\",\"updated_at\":\"2026-10-16T01:59:04.211+02:00\",\"created_at\":\"2025-07-07T21:59:08.822+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81Ng?\",\"apply_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81Ng\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-poland\",\"internal_job_listing\":\"1\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"1\",\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"1\",\"auto_call\":\"0\",\"on_erp_listing\":\"0\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"445\",\"campaign_id\":\"53\",\"campaign_title\":\"Zalando T2 | Polish | Szczecin\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Support Specialist with Polish in the retail industry\",\"street\":null,\"address\":null,\"city\":\"Szczecin\",\"state\":\"West Pomeranian Voivodeship\",\"postal_code\":\"71\",\"region\":\"Zachodniopomorskie\",\"country\":\"Poland\",\"short_description\":\"Apply with Concentrix\",\"long_description\":\"<p data-pm-slice=\\\"1 3 []\\\">We are assembling a <strong>dedicated team for a leading company in the retail industry<\/strong>, focused on providing top-quality, empathetic, and accurate customer support. If you are fluent in <strong>Polish <\/strong>(<strong>C1)<\/strong> and <strong>English (C1)<\/strong>, and thrive in a structured back-office environment, we want to hear from you!&nbsp;<br \/>&nbsp;<br \/>&nbsp;<\/p>\\n<p><strong>Your responsibilities:<\/strong>&nbsp;<\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Deliver <strong>written customer support via email.<\/strong><\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Investigate and resolve customer issues by reviewing past interactions and using internal tools.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Process manual refunds and address GDPR-related complaints with care and accuracy.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Ensure every customer interaction is professional, empathetic, and solution-focused.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Work with multiple systems efficiently while maintaining a high level of precision.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>What we are looking for:<\/strong>&nbsp;<\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Fluent Polish (C1) and English (C1) &ndash; both written and spoken.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Excellent communication skills and the ability to clearly explain solutions.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Strong analytical and problem-solving mindset.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Patience, empathy, and emotional resilience.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Typing speed of 150+ keystrokes per minute and solid computer literacy.&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Availability for full-time on-site work in Szczecin&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>What we offer:<\/strong>&nbsp;<\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Employment based on a labor contract&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Engaging trainings&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Benefit package: private healthcare by LuxMed, MyBenefit with monthly budget, private life insurance, MultiSport, fruits on Wednesdays and occasionally Pizza Days&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Talent Development Program: a transparent career paths and promotions&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>CNX Academy: with mentoring program&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>CNX University: with unlimited online trainings available&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Refer a friend: bonus for recommending a friend up to 4000pln&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Amazing work culture: we celebrate cultural differences among us and have plenty of integration events onsite&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Modern office in the heart of Szczecin center&nbsp;<\/p>\\n<\/li>\\n<\/ul>\",\"ats_external_id\":\"PL-53\",\"location\":\"Szczecin, Zachodniopomorskie\",\"job_type\":\"full_time\",\"salary\":\"5039\",\"salary_type\":\"monthly\",\"salary_currency\":\"PLN\",\"updated_at\":\"2026-10-02T01:59:03.091+02:00\",\"created_at\":\"2025-07-07T21:49:38.711+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81Mw?\",\"apply_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81Mw\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-poland\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"1\",\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":\"0\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"446\",\"campaign_id\":\"52\",\"campaign_title\":\"CB | German | Szczecin - ad in German\",\"campaign_type\":\"job_application\",\"job_title\":\"Kundendienstspezialist im Bankwesen mit Deutschkenntnissen\",\"street\":null,\"address\":null,\"city\":\"Szczecin\",\"state\":\"West Pomeranian Voivodeship\",\"postal_code\":\"70-225\",\"region\":\"Zachodniopomorskie\",\"country\":\"Poland\",\"short_description\":\"Apply with Concentrix\",\"long_description\":\"<p data-pm-slice=\\\"1 3 []\\\">Wenn Zahlen Ihre Sprache sind und exzellenter Kundenservice Ihre Superkraft ist, haben wir etwas f&uuml;r Sie! Werden Sie Teil unseres Teams als Banking Customer Care Specialist mit Deutschkenntnissen und tauchen Sie ein in die Finanzwelt innerhalb eines dynamischen BPO-Unternehmens!<br \/><br \/><strong>Ihre Mission:<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Unterst&uuml;tzung der Kunden bei finanziellen Herausforderungen an vorderster Front<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Finden von L&ouml;sungen und Bereitstellung erstklassigen Services<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Aufbau von Beziehungen und positiven Erfahrungen<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Zusammenarbeit im Team, um jeden Tag erfolgreich zu gestalten<\/p>\\n<\/li>\\n<\/ul>\\n<p><br \/><strong>Unsere Anforderungen: Wen suchen wir?:<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Deutschkenntnisse auf B2+\/C1 Niveau<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Experte in Kommunikation und Probleml&ouml;sung<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Leidenschaft f&uuml;r Teamarbeit und Lernbereitschaft<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Jemand, der versteht, dass der Kunde das Herzst&uuml;ck der Bank ist<\/p>\\n<\/li>\\n<\/ul>\\n<p><br \/><strong>Das bieten wir: Was bekommen Sie im Gegenzug?:<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>LuxMed, MultiSport, MyBenefit... das &Uuml;bliche. Und dar&uuml;ber hinaus...<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Stabile Anstellung und Entwicklung im Bankwesen<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Unterst&uuml;tzendes Umfeld und Schulungen auf h&ouml;chstem Niveau durch den Kunden<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Attraktive Verg&uuml;tung + Benefits, die den Unterschied machen<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Pizza Friday, Obst am Mittwoch, Karaoke am Montag, Sommerfest &amp; viele weitere Initiativen!<\/p>\\n<\/li>\\n<\/ul>\",\"ats_external_id\":\"PL-52\",\"location\":\"Szczecin, Zachodniopomorskie\",\"job_type\":\"full_time\",\"salary\":\"7500\",\"salary_type\":\"monthly\",\"salary_currency\":\"PLN\",\"updated_at\":\"2026-08-05T16:40:28.527+02:00\",\"created_at\":\"2025-07-07T21:36:15.446+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81Mg?\",\"apply_url\":\"https:\/\/concentrix-poland.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81Mg\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-poland\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"1\",\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":\"0\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"350\",\"campaign_id\":\"2\",\"campaign_title\":\"Kaizen \/ Danish \/ Copenhagen\",\"campaign_type\":\"job_application\",\"job_title\":\"Kundeservicer\u00e5dgiver for Kaizen Gaming\",\"street\":\"\",\"address\":\"\",\"city\":\"Copenhagen\",\"state\":null,\"postal_code\":null,\"region\":\"Copenhagen\",\"country\":\"Denmark\",\"short_description\":\"Bliv vores n\u00e6ste dansk talende kundeservicemedarbejder for Kaizen Gaming i K\u00f8benhavn!\",\"long_description\":\"<p>Vi s&oslash;ger engagerede kundeservicer&aring;dgivere til vores team i K&oslash;benhavn. <span class=\\\"jCAhz ChMk0b\\\"><span class=\\\"ryNqvb\\\">I rollen som kundeservicerepr&aelig;sentant hos Concentrix vil du modtage indg&aring;ende foresp&oslash;rgsler via e-mail, kommentarer og chat fra kunder, der har brug for support.<\/span><\/span> <span class=\\\"jCAhz ChMk0b\\\"><span class=\\\"ryNqvb\\\">For at passe til rollen er det en stor fordel, hvis du har tidligere erfaring med service.<\/span><\/span> <span class=\\\"jCAhz ChMk0b\\\"><span class=\\\"ryNqvb\\\">Udover en god atmosf&aelig;re og dejlige kolleger tilbyder vi ogs&aring; et moderne og indbydende kontor i K&oslash;benhavn.<\/span><\/span><\/p>\\n<p><strong>Hvem er vi?<\/strong><br \/>Concentrix er en global virksomhed, der specialiserer sig i teknologi og service og underst&oslash;tter fremtidens brands i mere end 70 forskellige lande. Med nogle af verdens st&oslash;rste og mest kendte brands i vores kundebase er chancen for, at du allerede har interageret med en af vores 440.000 medarbejdere i Concentrix, ret stor. Vores game-changers leverer verdensklasse kundeservice for vores klienters kunder, hj&aelig;lper dem med at udvikle deres forretning og skabe gode relationer.&nbsp;<\/p>\\n<p><strong>Hvad indeb&aelig;rer jobbet?<\/strong><br \/>Som vores kundeservicer&aring;dgiver for Kaizen Gaming vil dine prim&aelig;re opgaver v&aelig;re at:<\/p>\\n<ul>\\n<li>\\n<p>Besvare sp&oslash;rgsm&aring;l, h&aring;ndtere klager og kommentarer via fx e-mail og chat<\/p>\\n<\/li>\\n<li>\\n<p>Sikre hurtig og effektiv hj&aelig;lp til alle kundesp&oslash;rgsm&aring;l<\/p>\\n<\/li>\\n<li>\\n<p>Behandle kunder med&nbsp;respekt&nbsp;og f&oslash;lge virksomhedens procedurer og politikker for at sikre h&oslash;j kundetilfredshed<\/p>\\n<\/li>\\n<li>\\n<p>Kommunikere med andre afdelinger og f&oslash;lge op p&aring; igangv&aelig;rende sager i forhold til kundernes anmodninger<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong><br \/>Vi er et godt match, hvis du:<\/strong><\/p>\\n<ul>\\n<li>\\n<p>Har fremragende kommunikationsevner og er en god lytter, der tager dig tid til at forst&aring; og svare passende<\/p>\\n<\/li>\\n<li>\\n<p>Er serviceorienteret og br&aelig;nder for at yde en god kundeservice<\/p>\\n<\/li>\\n<li>\\n<p>Har et teknisk mindset og basale computerf&aelig;rdigheder<\/p>\\n<\/li>\\n<li>\\n<p>Taler og skriver b&aring;de&nbsp;<strong>dansk<\/strong>&nbsp;og&nbsp;<strong>engelsk<\/strong><\/p>\\n<\/li>\\n<li>\\n<p><strong>Kan arbejde fuldtid med varierende arbejdstider mellem Mandag-S&oslash;ndag, 06:00 AM - 01:00 AM<\/strong><\/p>\\n<\/li>\\n<li>\\n<p>Har tidligere erfaring med kundeservice<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong><br \/>Hvad kan vi tilbyde dig?<\/strong><\/p>\\n<ul>\\n<li>\\n<p>Muligheden for at blive en del af et sp&aelig;ndende og helt nyt projekt hos Concentrix<\/p>\\n<\/li>\\n<li>\\n<p>En fastans&aelig;ttelse i en international Fortune 500 virksomhed med gode udviklings- og karrieremuligheder<\/p>\\n<\/li>\\n<li>\\n<p>En stilling med fast l&oslash;n og 3 m&aring;neders pr&oslash;vetid<\/p>\\n<\/li>\\n<li>\\n<p>Udvikling og tr&aelig;ning for at fremme dine f&aelig;rdigheder<\/p>\\n<\/li>\\n<li>\\n<p>Engagerede og im&oslash;dekommende kolleger i et st&aelig;rkt socialt milj&oslash;<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong><br \/>Hvis dette lyder som noget for dig, gl&aelig;der vi os til at h&oslash;re fra dig!<\/strong><\/p>\\n<p>Vi h&aring;ber at vores nye kollegaer kan starte hos os allerede i januar, s&aring; t&oslash;v ikke med at sende din ans&oslash;gning! Kom og oplev hvorfor over 440.000 game-changers verden over kalder Concentrix for deres foretrukne arbejdsgiver!<\/p>\\n<p><strong><br \/>Startdato<\/strong>: 2 November, 2026<br \/><strong>Arbejdsform<\/strong>: Fuldtid (varierende arbejdstider, 37 t\/uge)<br \/><strong>&Aring;bningstider<\/strong>: Varierende i tidsrummet Man-S&oslash;n, 06:00 AM - 01:00 AM<br \/><strong>Lokation<\/strong>:&nbsp;Fra kontoret i K&oslash;benhavn, Borgmester Christiansens Gade 50<\/p>\\n<p><strong><br \/>Concentrix is an equal opportunity employer.<br \/><\/strong><em>We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em>&nbsp;<\/p>\",\"ats_external_id\":\"DK-2\",\"location\":\"Copenhagen, Copenhagen\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-12T14:45:34.254+02:00\",\"created_at\":\"2025-06-26T07:04:22.986+02:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-nordics.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8y?\",\"apply_url\":\"https:\/\/concentrix-nordics.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8y\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":\"telecommunications\",\"contract_type\":\"permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-nordics\",\"internal_job_listing\":\"1\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"2\",\"auto_call\":\"0\",\"on_erp_listing\":\"1\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"200\",\"campaign_id\":\"92\",\"campaign_title\":\"VF\/Dutch\/WAH\",\"campaign_type\":\"job_application\",\"job_title\":\"E-Commerce Advisor with Dutch for Timberland, Vans, The North Face, Eastpack, Kipling, Napapijri\",\"street\":null,\"address\":null,\"city\":\"Remote\",\"state\":null,\"postal_code\":\"\",\"region\":\"Remote\",\"country\":\"Bulgaria\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p data-pm-slice=\\\"1 1 []\\\">It's fun to work in a company where people truly BELIEVE in what they are doing!<\/p>\\n<p><em><strong>We're committed to bringing passion and customer focus to the business.<\/strong><\/em><\/p>\\n<p>Concentrix Bulgaria is now looking for a number of dynamic and self-motivated Customer Advisors to join our exciting new project!<\/p>\\n<p>VF is the global company behind some of the world&rsquo;s leading lifestyle brands including household names such as, Timberland, The North Face, Napapijri, Lee, Wrangler, Vans Eastpak and Kipling. Our aim is to consistently deliver world class customer service and we never lose sight of our goal - our customers are the focus of everything we do here! From email to phone in a multitude of languages, we&rsquo;re on hand to offer care to all our customers to make sure they have a fun and enjoyable shopping experience with us. We&rsquo;re an energetic, innovative, and forward-thinking team who are always looking for new ideas to delight and wow our customers.&nbsp;<\/p>\\n<p><strong>The Customer Advisor is required to:<\/strong><\/p>\\n<ul>\\n<li>Be proficient (verbal &amp; written) in Dutch and English<\/li>\\n<li>Be able to represent our client&rsquo;s brands and deliver outstanding customer service with clarity, passion, and enthusiasm<\/li>\\n<li>Be flexible to meet the changing needs and varying deadlines of our business<\/li>\\n<li>Be able to work on customer service measures, metrics, and KPIs within a service-targeted environment.<\/li>\\n<li>Hold a high school or University degree<\/li>\\n<li>Possess excellent computer literacy<\/li>\\n<li>Have previous experience in a customer service environment, preferably telephone-based.<\/li>\\n<\/ul>\\n<p><strong>Main responsibilities:&nbsp;<\/strong><\/p>\\n<ul>\\n<li>Communicating with customers by telephone, email and online to provide outstanding service<\/li>\\n<li>Building a rapport with customers to help them with enquiries including; order taking, product information, tracking deliveries, returns, sizing and quality queries<\/li>\\n<li>Discussing new products and managing multiple tasks to promptly resolve customer queries<\/li>\\n<li>Identifying ways to improve processes in order to improve sales, brand loyalty and the customer service and experience<\/li>\\n<li>Updating our systems with information and helping marketing, retail and other teams to further improve customer service and satisfaction.<\/li>\\n<\/ul>\\n<p><strong>What can you expect from us:<\/strong><\/p>\\n<ul>\\n<li>Full-time role, Monday - Friday, 10:00 - 19:00 and 11:00 - 20:00<\/li>\\n<li>Salary at the amount of 1789 EUR gross with monthly performance-based bonuses<\/li>\\n<li>Remote position<\/li>\\n<li>Comprehensive initial training and onboarding (fully paid by us)<\/li>\\n<li>Continuous training and upskilling programs through Concentrix University<\/li>\\n<li>Professional Development and Career Navigation programs to map out the steps in your desired development<\/li>\\n<li>Health and Wellbeing initiatives<\/li>\\n<li>Relocation support if needed (accommodation and travel expenses)<\/li>\\n<li>Part of the additional benefits are Health and Life Insurance, Multisport card, Transport allowance, Bonus for important life events, Additional paid leave for education, Corporate discounts, Company events, and many more!<\/li>\\n<\/ul>\\n<p><strong>That's just the beginning. Please send us your CV now to open the door to the new career opportunities ahead of you!<\/strong><\/p>\\n<p><strong>We&rsquo;re looking forward to meeting you!<\/strong><\/p>\\n<p data-pm-slice=\\\"1 1 []\\\">Know someone perfect for this role? Refer a friend and earn an exciting reward when they join our team!<\/p>\\n<p><a href=\\\"..\/..\/..\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMDc\\\">External Referral Program - Bulgaria<\/a><\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>We&rsquo;re looking forward to meeting you!<\/strong><\/p>\\n<p><em>You appreciate our values of recognition, integrity, unity, and commitment, and you are eager to create the \\\"wow\\\" too. More than your background, it is your motivation and your personality that will make you part of our fun-loving community.<\/em><\/p>\\n<p><em>Please note that non-EU residents must have a valid work permit in Bulgaria to be considered for employment.<\/em><\/p>\\n<p><strong><em>Concentrix<\/em><\/strong><strong> <em>Bulgaria is an equal-opportunity employer.<\/em><\/strong><\/p>\\n<p><strong><em>Concentrix considers diversity a fundamental resource and offers everyone accesses to employment opportunities, regardless of gender, age, religion, ethnicity, or any other classification protected by applicable national laws.<\/em><\/strong><\/p>\",\"ats_external_id\":\"BG-92\",\"location\":\"Remote, Remote\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-09-21T12:18:55.459+03:00\",\"created_at\":\"2025-06-25T16:01:35.812+03:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC85Mg?\",\"apply_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC85Mg\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-bulgaria\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":\"1\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"201\",\"campaign_id\":\"85\",\"campaign_title\":\"CS\/ German\/ Sofia\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Support with German\",\"street\":null,\"address\":null,\"city\":\"Sofia\",\"state\":\"Sofia City Province\",\"postal_code\":\"\",\"region\":\"Sofia\",\"country\":\"Bulgaria\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p data-pm-slice=\\\"1 1 []\\\"><strong>We have an amazing opportunity for you with German language!<\/strong><\/p>\\n<p>Are you fluent in German?<\/p>\\n<p>Is your English on a very good working level?<\/p>\\n<p>Then you could be the perfect match for us!<\/p>\\n<p>As we continue to grow, we&rsquo;re seeking German-speaking superstars to join our lively, fun-loving team in Bulgaria, supporting us in delivering exceptional experiences for some of the world&rsquo;s largest and most renowned companies.<\/p>\\n<p>Our Customer Care teams are responsible for providing exceptional customer experiences via various channels.<\/p>\\n<p><strong>At Concentrix, you will not only find a job, but a career witha&nbsp; future!<\/strong><br \/><br \/><strong>We offer:<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Competitive salary with monthly performance-based bonuses<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Comprehensive initial training and onboarding (fully paid by us)<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Continuous training and upskilling programs through Concentrix University<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Professional Development and Career Navigation programs to map out the steps in your desired development<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Health and Wellbeing initiatives<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Relocation support if needed (accommodation and travel expenses)<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Part of the additional benefits are Health and Life Insurance, Multisport card, Transport allowance, Bonus for important life events, Additional paid leave for education, Corporate discounts,&nbsp;Company events and many more!<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>Apply now, and one of our Talent Acquisition Specialists will be in contact to discuss the best opportunities for you!<\/strong><\/p>\\n<p data-pm-slice=\\\"1 1 []\\\"><em>You appreciate our values of recognition, integrity, unity, and commitment, and you are eager to create the \\\"wow\\\" too. More than your background, it is your motivation and your personality that will make you part of our fun-loving community.<\/em><\/p>\\n<p><em>Please note that non-EU residents must have a valid work permit in Bulgaria to be considered for employment.<\/em><\/p>\\n<p><em><strong>Concentrix<\/strong><\/em> <em><strong>Bulgaria is an equal-opportunity employer<\/strong><\/em><\/p>\\n<p><em><strong>Concentrix considers diversity a fundamental resource and offers everyone access to employment opportunities, regardless of gender, age, religion, ethnicity, or any other classification protected by applicable national laws.<\/strong><\/em><\/p>\\n<p>&nbsp;<\/p>\\n<p>Know someone perfect for this role? Refer a friend and earn an exciting reward when they join our team!&nbsp;<\/p>\\n<p><a href=\\\"https:\/\/talkpu.sh\/O0ofWx8h\\\">https:\/\/talkpu.sh\/O0ofWx8h<\/a>&nbsp;<\/p>\",\"ats_external_id\":\"BG-85\",\"location\":\"Sofia, Sofia\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-09-21T12:18:55.267+03:00\",\"created_at\":\"2025-06-23T18:11:55.462+03:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC84NQ?\",\"apply_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC84NQ\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"\",\"job_industry\":\"\",\"contract_type\":\"\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-bulgaria\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":\"0\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"202\",\"campaign_id\":\"83\",\"campaign_title\":\"Nike\/ English\/ Sofia - hybrid\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Advisor for NIKE with English\",\"street\":null,\"address\":null,\"city\":\"Sofia\",\"state\":\"Sofia City Province\",\"postal_code\":\"\",\"region\":\"Sofia\",\"country\":\"Bulgaria\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p data-pm-slice=\\\"1 1 []\\\"><strong>Want to be part of the customer service team for the No.1 Sports Brand in the world?<\/strong><\/p>\\n<p>Check out our Customer Advisor Associate role below, and if it sounds like the job for you &ndash; then get in touch!<\/p>\\n<p><strong>What you'll do as Customer Advisor Associate?<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Handling customer request regarding wide range of sports products via phone and chat<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Providing accurate information and maintain detailed case notes<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Focusing on customer expectations and satisfaction<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Contributing to reaching individual and team performance targets<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>If you:<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Have strong B2 level \u043ef English<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Are customer service-oriented<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Have excellent communication skills<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Have strong typing and PC skills<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Are analytical and problem-solving oriented<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>What can you expect from us:<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Flexible working hours &ndash; Monday - Saturday<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Competitive salary at the amount of 1200 EUR gross with performance-based bonuses<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Quarterly bran discount &amp; additional Peak season incentives<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Professional Development and Career Navigation programs to map out the steps in your development<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Health and Wellbeing initiatives<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Part of the additional benefits are Health and Life Insurance, Multisport card, Transport allowance, Bonus for important life events, Additional paid leave for education, Corporate discounts and many more<\/p>\\n<\/li>\\n<\/ul>\\n<p>Know someone perfect for this role? Refer a friend and earn an exciting reward when they join our team!<\/p>\\n<p><a href=\\\"..\/..\/..\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMDc\\\">External Referral Program - Bulgaria<\/a><\/p>\\n<p><strong>We&rsquo;re looking forward to meeting you!<\/strong><\/p>\\n<p><em>You appreciate our values of recognition, integrity, unity, and commitment, and you are eager to create the \\\"wow\\\" too. More than your background, it is your motivation and your personality that will make you part of our fun-loving community.<\/em><\/p>\\n<p><em>Please note that non-EU residents must have a valid work permit in Bulgaria to be considered for employment.<\/em><\/p>\\n<p><em><strong>Concentrix<\/strong><\/em> <em><strong>Bulgaria is an equal-opportunity employer.<\/strong><\/em><\/p>\\n<p><em><strong>Concentrix considers diversity a fundamental resource and offers everyone accesses to employment opportunities, regardless of gender, age, religion, ethnicity, or any other classification protected by applicable national laws.<\/strong><\/em><\/p>\",\"ats_external_id\":\"BG-83\",\"location\":\"Sofia, Sofia\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-09-24T02:59:03.029+03:00\",\"created_at\":\"2025-06-23T18:08:08.317+03:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC84Mw?\",\"apply_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC84Mw\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":\"wfh_flexible\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-bulgaria\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":\"1\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"203\",\"campaign_id\":\"61\",\"campaign_title\":\"Egencia\/ Dutch\/ Sofia\",\"campaign_type\":\"job_application\",\"job_title\":\"Business Travel Consultant with Dutch\",\"street\":null,\"address\":null,\"city\":\"Sofia\",\"state\":\"Sofia City Province\",\"postal_code\":\"\",\"region\":\"Sofia\",\"country\":\"Bulgaria\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p data-pm-slice=\\\"1 1 []\\\">Each year our client helps thousands of companies in over 60 markets to better manage their travel programs by providing modern solutions and exceptional service.<\/p>\\n<p><strong>Do you have experience in the travel industry? 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More than your background, it is your motivation and your personality that will make you part of our fun-loving community.<\/em><\/p>\\n<p><em>Please note that non-EU residents must have a valid work permit in Bulgaria to be considered for employment.<\/em><\/p>\\n<p><em><strong>Concentrix<\/strong><\/em> <em><strong>Bulgaria is an equal-opportunity employer<\/strong><\/em><\/p>\\n<p><em><strong>Concentrix considers diversity a fundamental resource and offers everyone accesses to employment opportunities, regardless of gender, age, religion, ethnicity, or any other classification protected by applicable national laws.<\/strong><\/em><\/p>\\n<p>Know someone perfect for this role? Refer a friend and earn an exciting reward when they join our team!&nbsp;<\/p>\\n<p><a href=\\\"..\/..\/..\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMDc\\\">External Referral Program - Bulgaria<\/a><\/p>\",\"ats_external_id\":\"BG-61\",\"location\":\"Sofia, Sofia\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-09-21T12:18:54.410+03:00\",\"created_at\":\"2025-06-23T17:06:45.317+03:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82MQ?\",\"apply_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82MQ\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-bulgaria\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":\"1\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"204\",\"campaign_id\":\"60\",\"campaign_title\":\"Egencia\/ German\/ Sofia\",\"campaign_type\":\"job_application\",\"job_title\":\"Business Travel Consultant with German\",\"street\":null,\"address\":null,\"city\":\"Sofia\",\"state\":\"Sofia City Province\",\"postal_code\":\"\",\"region\":\"Sofia\",\"country\":\"Bulgaria\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p data-pm-slice=\\\"1 1 []\\\">Each year our client helps thousands of companies in over 60 markets to better manage their travel programs by providing modern solutions and exceptional service.<\/p>\\n<p><strong>Do you have experience in the travel industry? Join one of the world&rsquo;s leading Business Travel organizations!<\/strong><\/p>\\n<p><strong>Your typical day:<\/strong><\/p>\\n<p>You will deliver high-touch customer care to business travelers embarking on worldwide travel, finding solutions for flight, hotels, train-travel and beyond before and during their business trips. 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More than your background, it is your motivation and your personality that will make you part of our fun-loving community.<\/em><\/p>\\n<p><em>Please note that non-EU residents must have a valid work permit in Bulgaria to be considered for employment.<\/em><\/p>\\n<p><em><strong>Concentrix<\/strong><\/em> <em><strong>Bulgaria is an equal-opportunity employer<\/strong><\/em><\/p>\\n<p><em><strong>Concentrix considers diversity a fundamental resource and offers everyone accesses to employment opportunities, regardless of gender, age, religion, ethnicity, or any other classification protected by applicable national laws.<\/strong><\/em><\/p>\\n<p>Know someone perfect for this role? Refer a friend and earn an exciting reward when they join our team!&nbsp;<\/p>\\n<p><a href=\\\"..\/..\/..\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMDc\\\">External Referral Program - Bulgaria<\/a><\/p>\",\"ats_external_id\":\"BG-60\",\"location\":\"Sofia, Sofia\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-02T12:18:44.997+03:00\",\"created_at\":\"2025-06-23T17:04:12.934+03:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82MA?\",\"apply_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82MA\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-bulgaria\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":\"1\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"205\",\"campaign_id\":\"57\",\"campaign_title\":\"Nike\/ German\/ Sofia - hybrid\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Advisor for NIKE with German and English\",\"street\":null,\"address\":null,\"city\":\"Sofia\",\"state\":\"Sofia City Province\",\"postal_code\":\"\",\"region\":\"Sofia\",\"country\":\"Bulgaria\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p data-pm-slice=\\\"1 1 []\\\"><strong>Want to be part of the customer service team for the No.1 Sports Brand in the world?<\/strong><\/p>\\n<p>Check out our Customer Advisor Associate role below, and if it sounds like the job for you, then get in touch!<\/p>\\n<p><strong>What you'll do as a Customer Advisor Associate?<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Handling customer requests regarding a wide range of sports products via phone and chat<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Providing accurate information and maintaining detailed case notes<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Focusing on customer expectations and satisfaction<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Contributing to reaching individual and team performance targets<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>If you:<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Have a fluent level \u043ef German and English<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Are customer service-oriented<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Have excellent communication skills<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Have strong typing and PC skills<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Are analytical and problem-solving oriented<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>What can you expect from us:<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Flexible working hours &ndash; Monday - Saturday<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Competitive salary with performance-based bonuses<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Quarterly brand discount &amp; additional Peak season incentives<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Professional Development and Career Navigation programs to map out the steps in your development<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Health and Wellbeing initiatives<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Part of the additional benefits are Health and Life Insurance, Multisport card, Transport allowance, Bonus for important life events, Additional paid leave for education, Corporate discounts and many more<\/p>\\n<\/li>\\n<\/ul>\\n<p>Know someone perfect for this role? Refer a friend and earn an exciting reward when they join our team!<\/p>\\n<p><a href=\\\"..\/..\/..\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMDc\\\">External Referral Program - Bulgaria<\/a><\/p>\\n<p><strong>We&rsquo;re looking forward to meeting you!<\/strong><\/p>\\n<p><em>You appreciate our values of recognition, integrity, unity, and commitment, and you are eager to create the \\\"wow\\\" too. More than your background, it is your motivation and your personality that will make you part of our fun-loving community.<\/em><\/p>\\n<p><em>Please note that non-EU residents must have a valid work permit in Bulgaria to be considered for employment.<\/em><\/p>\\n<p><strong><em>Concentrix<\/em><\/strong><strong> <em>Bulgaria is an equal-opportunity employer.<\/em><\/strong><\/p>\\n<p><strong><em>Concentrix considers diversity a fundamental resource and offers everyone accesses to employment opportunities, regardless of gender, age, religion, ethnicity, or any other classification protected by applicable national laws.<\/em><\/strong><\/p>\",\"ats_external_id\":\"BG-57\",\"location\":\"Sofia, Sofia\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-15T02:59:03.311+03:00\",\"created_at\":\"2025-06-23T16:46:40.016+03:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81Nw?\",\"apply_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81Nw\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":\"wfh_flexible\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-bulgaria\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":\"1\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"206\",\"campaign_id\":\"56\",\"campaign_title\":\"Nike\/ Polish\/ Sofia - hybrid\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Advisor for NIKE with Polish and English\",\"street\":null,\"address\":null,\"city\":\"Sofia\",\"state\":\"Sofia City Province\",\"postal_code\":\"\",\"region\":\"Sofia\",\"country\":\"Bulgaria\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p data-pm-slice=\\\"1 1 []\\\"><strong>Want to be part of the customer service team for the No.1 Sports Brand in the world?<\/strong><\/p>\\n<p>Check out our Customer Advisor Associate role below, and if it sounds like the job for you &ndash; then get in touch!<\/p>\\n<p><strong>What you'll do as Customer Advisor Associate?<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Handling customer request regarding wide range of sports products via phone and chat<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Providing accurate information and maintain detailed case notes<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Focusing on customer expectations and satisfaction<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Contributing to reaching individual and team performance targets<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>If you:<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Have fluent level \u043ef Polish and English<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Are customer service-oriented<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Have excellent communication skills<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Have strong typing and PC skills<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Are analytical and problem-solving oriented<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>What can you expect from us:<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Flexible working hours &ndash; Monday - Saturday<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Competitive salary with performance-based bonuses<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Quarterly bran discount &amp; additional Peak season incentives<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Professional Development and Career Navigation programs to map out the steps in your development<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Health and Wellbeing initiatives<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Part of the additional benefits are Health and Life Insurance, Multisport card, Transport allowance, Bonus for important life events, Additional paid leave for education, Corporate discounts and many more<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>That's just the beginning. Send us your CV now to open the door to the new career opportunities ahead of you!<\/strong><\/p>\\n<p><strong>We&rsquo;re looking forward to meeting you!<\/strong><\/p>\\n<p><em>You appreciate our values of recognition, integrity, unity, and commitment, and you are eager to create the \\\"wow\\\" too. More than your background, it is your motivation and your personality that will make you part of our fun-loving community.<\/em><\/p>\\n<p><em>Please note that non-EU residents must have a valid work permit in Bulgaria to be considered for employment.<\/em><\/p>\\n<p><strong><em>Concentrix<\/em><\/strong><strong> <em>Bulgaria is an equal-opportunity employer.<\/em><\/strong><\/p>\\n<p><strong><em>Concentrix considers diversity a fundamental resource and offers everyone accesses to employment opportunities, regardless of gender, age, religion, ethnicity, or any other classification protected by applicable national laws.<\/em><\/strong><\/p>\\n<p>Know someone perfect for this role? Refer a friend and earn an exciting reward when they join our team!&nbsp;<\/p>\\n<p><a href=\\\"..\/..\/..\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMDc\\\">External Referral Program - Bulgaria<\/a><\/p>\",\"ats_external_id\":\"BG-56\",\"location\":\"Sofia, Sofia\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-09-21T12:18:54.247+03:00\",\"created_at\":\"2025-06-23T16:44:32.821+03:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81Ng?\",\"apply_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81Ng\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":\"wfh_flexible\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-bulgaria\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":\"1\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"207\",\"campaign_id\":\"54\",\"campaign_title\":\"Caterpillar\/ Spanish\/ Sofia\",\"campaign_type\":\"job_application\",\"job_title\":\"Technical Customer Advisor with Spanish and English\",\"street\":\"\",\"address\":\"\",\"city\":\"Sofia\",\"state\":\"Sofia\",\"postal_code\":\"1000\",\"region\":\"Sofia\",\"country\":\"Bulgaria\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p data-pm-slice=\\\"1 1 []\\\">Our new client is the largest construction equipment manufacturer in the world. Over the last century they have helped to improve the lives of people all over the world with their products. Their new digital solution products and services are created to support the next generation of customers and business and to provide an innovative solution approach to complex issues. We are looking for motivated and technical oriented <strong>Technical Customer Advisor<\/strong> to join our new team and help us deliver exceptional customer experience and provide effective problem-solving solutions to our clients.<br \/>&nbsp;<\/p>\\n<p data-pm-slice=\\\"1 1 []\\\"><strong>The position is on-site from our office in Sofia. Hybrid after 6 months.<\/strong><\/p>\\n<p><strong>So, what&rsquo;s the role all about?<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Act as a first point of contact for customer product-related inquiries via phone, email, chat and other communication channels<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Provide prompt and accurate responses<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Diagnose and troubleshoot equipment issues by gathering information from customers and utilizing available resources such as manuals and databases<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Follow company policy and guidelines for handling customer interactions<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Provide great customer experience by demonstrating active listening, empathy and positive attitude towards customers<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Document and track all cases and customer information<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>You are the one we&rsquo;re looking for if you have:<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Fluency in both <strong>Spanish<\/strong> and <strong>English<\/strong> - written and verbal<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Minimum 1 year of experience in e-commerce and\/or customer support role is required<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Patience, empathy, and a customer-centric approach to handling customer inquiries<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Excellent communication skills, both written and verbal, with great active listening skills<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Great analytical and problem-solving skills to identify root causes and provide adequate solutions<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Strong computer skills, ticketing systems and other customer support tools<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Team player with great attitude with the ability to work independently<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Flexibility to work in shifts Monday to Friday and bank holidays which will be compensated according to the country&rsquo;s policy<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Good knowledge of heavy machinery and construction equipment<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>What can you expect from us:<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Fulltime role with working hours Monday &ndash; Friday, from 13:00 to 22:00<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Salary at the amount of 1533,88 EUR gross with monthly performance-based bonuses<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Convenient office location, close to bus stations and the metro<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Comprehensive initial training and onboarding (fully paid by us)<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Continuous training and upskilling programs through Concentrix University<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Professional Development and Career Navigation programs to map out the steps in your desired development<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Health and Wellbeing initiatives<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Relocation support if needed (accommodation and travel expenses)<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Part of the additional benefits are Health and Life Insurance, Multisport card, Transport allowance, Bonus for important life events, Additional paid leave for education, Corporate discounts,&nbsp;Company events and many more!<\/p>\\n<\/li>\\n<\/ul>\\n<p>Know someone perfect for this role? Refer a friend and earn an exciting reward when they join our team!<\/p>\\n<p><a href=\\\"..\/..\/..\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMDc\\\">External Referral Program - Bulgaria<\/a><\/p>\\n<p data-pm-slice=\\\"1 1 []\\\"><em>You appreciate our values of recognition, integrity, unity, and commitment, and you are eager to create the \\\"wow\\\" too. More than your background, it is your motivation and your personality that will make you part of our fun-loving community.<\/em><\/p>\\n<p><em>Please note that non-EU residents must have a valid work permit in Bulgaria to be considered for employment.<\/em><\/p>\\n<p><em><strong>Concentrix<\/strong><\/em> <em><strong>Bulgaria is an equal-opportunity employer<\/strong><\/em><\/p>\\n<p><em><strong>Concentrix considers diversity a fundamental resource and offers everyone accesses to employment opportunities, regardless of gender, age, religion, ethnicity, or any other classification protected by applicable national laws.<\/strong><\/em><\/p>\",\"ats_external_id\":\"BG-54\",\"location\":\"Sofia, Sofia\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-21T02:59:04.276+03:00\",\"created_at\":\"2025-06-23T16:38:42.345+03:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81NA?\",\"apply_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81NA\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":\"multilingual\",\"contract_type\":\"permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-bulgaria\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":\"1\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"208\",\"campaign_id\":\"53\",\"campaign_title\":\"Caterpillar\/ English\/ Sofia\",\"campaign_type\":\"job_application\",\"job_title\":\"E-commerce Consultant - Construction Equipment with English \",\"street\":null,\"address\":null,\"city\":\"Sofia\",\"state\":\"Sofia City Province\",\"postal_code\":\"\",\"region\":\"Sofia\",\"country\":\"Bulgaria\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p data-pm-slice=\\\"1 1 []\\\">Our new client is the largest construction equipment manufacturer in the world. Over the last century they have helped to improve the lives of people all over the world with their products. Their new digital solution products and services are created to support the next generation of customers and business and to provide an innovative solution approach to complex issues. We are looking for motivated and technical oriented <strong>E-commerce Consultant -<\/strong> <strong>Construction Equipment<\/strong> to join our new team and help us deliver exceptional customer experience and provide effective problem-solving solutions to our clients.<br \/>&nbsp;<\/p>\\n<p><strong>The position is on-site from our office in Sofia. Hybrid after 6 months.<\/strong><\/p>\\n<p><strong>So, what&rsquo;s the role all about?<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Act as a first point of contact for customer product-related inquiries via phone, email, chat and other communication channels<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Provide prompt and accurate responses<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Diagnose and troubleshoot equipment issues by gathering information from customers and utilizing available resources such as manuals and databases<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Follow company policy and guidelines for handling customer interactions<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Provide great customer experience by demonstrating active listening, empathy and positive attitude towards customers<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Document and track all cases and customer information<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>You are the one we&rsquo;re looking for if you have:<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Fluency in <strong>English<\/strong> both written and verbal<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Minimum 1 year of experience in e-commerce and\/or customer support role is required<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Patience, empathy, and a customer-centric approach to handling customer inquiries<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Excellent communication skills, both written and verbal, with great active listening skills<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Great analytical and problem-solving skills to identify root causes and provide adequate solutions<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Strong computer skills, ticketing systems and other customer support tools<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Team player with great attitude with the ability to work independently<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Flexibility to work in shifts Monday to Friday and bank holidays which will be compensated according to the country&rsquo;s policy<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Good knowledge of heavy machinery and construction equipment<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>What can you expect from us:<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Fulltime role with working hours Monday &ndash; Friday, from 13:00 to 22:00<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Salary at the amount of 1431,62&nbsp; EUR gross with monthly performance-based bonuses<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Convenient office location, close to bus stations and the metro<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Comprehensive initial training and onboarding (fully paid by us)<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Continuous training and upskilling programs through Concentrix University<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Professional Development and Career Navigation programs to map out the steps in your desired development<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Health and Wellbeing initiatives<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Relocation support if needed (accommodation and travel expenses)<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Part of the additional benefits are Health and Life Insurance, Multisport card, Transport allowance, Bonus for important life events, Additional paid leave for education, Corporate discounts,&nbsp;Company events and many more!<\/p>\\n<\/li>\\n<\/ul>\\n<p>Know someone perfect for this role? Refer a friend and earn an exciting reward when they join our team!<\/p>\\n<p><a href=\\\"..\/..\/..\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMDc\\\">External Referral Program - Bulgaria<\/a><\/p>\\n<p data-pm-slice=\\\"1 1 []\\\"><em>You appreciate our values of recognition, integrity, unity, and commitment, and you are eager to create the \\\"wow\\\" too. More than your background, it is your motivation and your personality that will make you part of our fun-loving community.<\/em><\/p>\\n<p><em>Please note that non-EU residents must have a valid work permit in Bulgaria to be considered for employment.<\/em><\/p>\\n<p><em><strong>Concentrix<\/strong><\/em> <em><strong>Bulgaria is an equal-opportunity employer<\/strong><\/em><\/p>\\n<p><em><strong>Concentrix considers diversity a fundamental resource and offers everyone accesses to employment opportunities, regardless of gender, age, religion, ethnicity, or any other classification protected by applicable national laws.<\/strong><\/em><\/p>\",\"ats_external_id\":\"BG-53\",\"location\":\"Sofia, Sofia\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-09-21T12:18:54.096+03:00\",\"created_at\":\"2025-06-23T16:36:47.849+03:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81Mw?\",\"apply_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81Mw\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-bulgaria\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":\"0\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"209\",\"campaign_id\":\"49\",\"campaign_title\":\"Booking\/ Swedish\/ Hybrid\",\"campaign_type\":\"job_application\",\"job_title\":\"Travel Support Representative with Swedish for Digital travel company\",\"street\":null,\"address\":null,\"city\":\"Sofia\",\"state\":\"Sofia City Province\",\"postal_code\":\"\",\"region\":\"Sofia\",\"country\":\"Bulgaria\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p data-pm-slice=\\\"1 1 []\\\"><strong>We need your expertise!<\/strong><\/p>\\n<p>Be a part of our dynamic team today and help us grow. If you are passionate about travel, then this is role for you. One of the world&rsquo;s largest travel marketplaces,&nbsp;our new client makes it easier for everyone to experience the world by offering&nbsp;memorable travel experiences, a variety of transportation options, and incredible places to stay.<\/p>\\n<p>We have an exciting new opportunity for a Travel Support Representative to join our diverse team. If you are a customer service focused individual with great communication skills, Swedish and English language skills, apply now.<\/p>\\n<p>You will deliver high-touch customer care to travelers embarking on worldwide travel, finding solutions for flight, hotels,&nbsp;car rentals&nbsp;&nbsp;and beyond&nbsp;for their trips.<\/p>\\n<p><strong>Do you want standard working time? Not a problem!<\/strong><br \/>Our lines are open 10:00a.m. &ndash; 7:00p.m. Mon-Fri to help you strike an excellent work-life balance!<\/p>\\n<p><strong>Core Responsibilities:<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Provide excellent customer service to our clients via the different channels &nbsp;(inbound calls, outbound calls, email, chat ) and be able to work towards meeting Key Performance Indicator (&lsquo;KPIs&rsquo;)<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Make sure that all customer queries are answered and their concerns are addressed accordingly; demonstrate empathy<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Maintain basic knowledge of client products and\/or services<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Participate in activities designed to improve customer satisfaction and business performance<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Track, document and retrieve information in call tracking database<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>Skill Requirements:<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Fluent in Swedish, both written and verbal&nbsp;and working level of&nbsp;English.&nbsp;(With basic understanding to industry related terminologies)<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Strong computer navigation skills,&nbsp;Keyboarding Skills, internet surfing&nbsp;and PC Knowledge<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>High school diploma with three to six months of relevant experience &nbsp;is preferred<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Tolerance for repetitive work in a fast-paced, high production work environment<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Strong customer service skills, great communicator with ability to work as a team member<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Ability to rotate shifts, as needed<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>What can you expect from us:<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Fulltime role with standard working hours Monday &ndash; Friday from 10:00-19:00<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Competitive salary of 1950 Euro Gross + monthly performance-based bonuses<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Convenient office location, close to bus stations and the metro \/ Hybrid model of working<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Comprehensive initial training and onboarding (fully paid by us)<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Continuous training and upskilling programs through Concentrix University<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Professional Development and Career Navigation programs to map out the steps in your desired development<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Health and Wellbeing initiatives<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Relocation support if needed (accommodation and travel expenses)<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Part of the additional benefits are Health and Life Insurance, Multisport card, Transport allowance, Bonus for important life events, Additional paid leave for education, Corporate discounts, Company events and many more!<\/p>\\n<\/li>\\n<\/ul>\\n<p data-pm-slice=\\\"1 1 []\\\"><em>You appreciate our values of recognition, integrity, unity, and commitment, and you are eager to create the \\\"wow\\\" too. More than your background, it is your motivation and your personality that will make you part of our fun-loving community.<\/em><\/p>\\n<p><em>Please note that non-EU residents must have a valid work permit in Bulgaria to be considered for employment.<\/em><\/p>\\n<p><em><strong>Concentrix<\/strong><\/em> <em><strong>Bulgaria is an equal-opportunity employer<\/strong><\/em><\/p>\\n<p><em><strong>Concentrix considers diversity a fundamental resource and offers everyone accesses to employment opportunities, regardless of gender, age, religion, ethnicity, or any other classification protected by applicable national laws.<\/strong><\/em><\/p>\\n<p>Know someone perfect for this role? Refer a friend and earn an exciting reward when they join our team!<\/p>\\n<p><a href=\\\"..\/..\/..\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMDc\\\">External Referral Program - Bulgaria<\/a><\/p>\",\"ats_external_id\":\"BG-49\",\"location\":\"Sofia, Sofia\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-09-24T13:02:57.970+03:00\",\"created_at\":\"2025-06-23T16:29:13.480+03:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80OQ?\",\"apply_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80OQ\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":\"wfh_flexible\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-bulgaria\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":\"1\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"210\",\"campaign_id\":\"48\",\"campaign_title\":\"Booking\/ Bulgarian\/ Sofia\",\"campaign_type\":\"job_application\",\"job_title\":\"Travel Support Representative with English and Bulgarian for Digital travel company\",\"street\":\"\",\"address\":\"\",\"city\":\"Sofia\",\"state\":\"Sofia\",\"postal_code\":\"1000\",\"region\":\"Sofia\",\"country\":\"Bulgaria\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p data-pm-slice=\\\"1 1 []\\\"><strong>This position is suitable for candidates who want to work from an office.<\/strong><\/p>\\n<p><strong>We need your expertise!<\/strong><\/p>\\n<p>Be a part of our dynamic team today and help us grow. If you are passionate about travel, then this is role for you. One of the world&rsquo;s largest travel marketplaces,&nbsp;our new client makes it easier for everyone to experience the world by offering&nbsp;memorable travel experiences, a variety of transportation options, and incredible places to stay.<\/p>\\n<p>We have an exciting new opportunity for a Travel Support Representative to join our diverse team. If you are a customer service focused individual with great communication skills, Bulgarian and English language skills, apply now.<\/p>\\n<p>You will deliver high-touch customer care to travelers embarking on worldwide travel, finding solutions for flight, hotels,&nbsp;car rentals&nbsp;&nbsp;and beyond&nbsp;for their trips.<\/p>\\n<p><strong>Do you want standard working time? Not a problem!<\/strong><br \/>Our lines are open<strong> 09:00a.m. &ndash; 6:00p.m. Mon-Fri <\/strong>to help you strike an excellent work-life balance!<\/p>\\n<p><strong>Core Responsibilities:<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Provide excellent customer service to our clients via the different channels &nbsp;(inbound calls, outbound calls, email, chat ) and be able to work towards meeting Key Performance Indicator (&lsquo;KPIs&rsquo;)<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Make sure that all customer queries are answered and their concerns are addressed accordingly; demonstrate empathy<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Maintain basic knowledge of client products and\/or services<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Participate in activities designed to improve customer satisfaction and business performance<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Track, document and retrieve information in call tracking database<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>Skill Requirements:<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Fluent in Bulgarian both written and verbal&nbsp;and working level of&nbsp;English.&nbsp;(With basic understanding to industry related terminologies)<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Strong computer navigation skills,&nbsp;Keyboarding Skills, internet surfing&nbsp;and PC Knowledge<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>High school diploma with three to six months of relevant experience &nbsp;is preferred<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Tolerance for repetitive work in a fast-paced, high production work environment<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Strong customer service skills, great communicator with ability to work as a team member<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Ability to rotate shifts, as needed<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>What can you expect from us:<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Fulltime role with standard working hours Monday &ndash; Friday from 09:00-18:00<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Salary at the amount of <strong>1200<\/strong><strong>&nbsp;EUR gross<\/strong> with&nbsp;monthly&nbsp;performance-based&nbsp;bonuses<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Convenient office location, close to bus stations and the metro<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Comprehensive initial training and onboarding (fully paid by us)<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Continuous training and upskilling programs through Concentrix University<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Professional Development and Career Navigation programs to map out the steps in your desired development<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Health and Wellbeing initiatives<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Relocation support if needed (accommodation and travel expenses)<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Part of the additional benefits are Health and Life Insurance, Multisport card, Transport allowance, Bonus for important life events, Additional paid leave for education, Corporate discounts, Company events and many more!<\/p>\\n<\/li>\\n<\/ul>\\n<p data-pm-slice=\\\"1 1 []\\\"><em>You appreciate our values of recognition, integrity, unity, and commitment, and you are eager to create the \\\"wow\\\" too. More than your background, it is your motivation and your personality that will make you part of our fun-loving community.<\/em><\/p>\\n<p><em>Please note that non-EU residents must have a valid work permit in Bulgaria to be considered for employment.<\/em><\/p>\\n<p><em><strong>Concentrix<\/strong><\/em> <em><strong>Bulgaria is an equal-opportunity employer<\/strong><\/em><\/p>\\n<p><em><strong>Concentrix considers diversity a fundamental resource and offers everyone accesses to employment opportunities, regardless of gender, age, religion, ethnicity, or any other classification protected by applicable national laws.<\/strong><\/em><\/p>\\n<p>Know someone perfect for this role? Refer a friend and earn an exciting reward when they join our team!<\/p>\\n<p><a href=\\\"..\/..\/..\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMDc\\\">External Referral Program - Bulgaria<\/a><\/p>\",\"ats_external_id\":\"BG-48\",\"location\":\"Sofia, Sofia\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-10T02:59:03.013+03:00\",\"created_at\":\"2025-06-23T16:26:54.343+03:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80OA?\",\"apply_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80OA\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":\"multilingual\",\"contract_type\":\"permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-bulgaria\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":\"1\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"211\",\"campaign_id\":\"47\",\"campaign_title\":\"GSK\/ English\/ WAH\/ Late shifts\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Care Agent for a Healthcare Company with English - Late shifts\",\"street\":null,\"address\":null,\"city\":\"Remote\",\"state\":null,\"postal_code\":\"\",\"region\":\"Remote\",\"country\":\"Bulgaria\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p data-pm-slice=\\\"1 1 []\\\"><strong>We keep growing!<\/strong><\/p>\\n<p>Our brand-new client is a science-led global healthcare company with a special purpose to improve the quality of human life by helping people do more, feel better, \u0430 live longer.<\/p>\\n<p>Looking for a job where you can really help people? Join our&nbsp;<strong>Customer Care<\/strong> team working with a global healthcare brand. If you&rsquo;re an empathetic person with great&nbsp;<strong>English<\/strong> skills who prefers&nbsp;<strong>working late shifts<\/strong>,&nbsp;you could be perfect for this role.&nbsp;<strong>Apply now!<\/strong><\/p>\\n<p><strong>Working time: 13:00 -22:00, 14:00-23:00; 15:00-00:00; 16:00-01:00<\/strong><\/p>\\n<p><strong>Possibility of a remote type of work<\/strong><\/p>\\n<p><strong>Your typical day:<\/strong><\/p>\\n<p>As a representative of the brand, you will be the face of the company to the consumers. Whether receiving notice of a complaint or providing helpful information or engaging in conversation on social media, Consumer Care specialists aim to make life easier for the Consumers as trusted friends.<\/p>\\n<p>You will utilize active listening and conversational leadership skills to accurately understand all consumer issues efficiently. Ensure appropriate additional attention is given to sensitive contacts and cases. Develop expertise in the product portfolio and our Consumers&rsquo; expectations, unique to each product and category. We would rely on you to be proactive and become a key player in building our support team by sharing ideas and contributing to the overall improvement of the quality of services provided.<\/p>\\n<p><strong>What you need to have is:<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Empathy and the ability to perceive, detect, and manage emotions<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Fluency in <strong>English<\/strong>, both written and verbal<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Strong phone and verbal communication skills, along with active listening.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Work experience in a customer experience center is an advantage<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Good typing and computer skills (MS Office applications)<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Be organized, have decision-making and analytical skills<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Team player with a great attitude<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>High school education<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>What can you expect from us:<\/strong><\/p>\\n<ul>\\n<li>\\n<p>Full-time role with flexible shifts<\/p>\\n<\/li>\\n<li>\\n<p>Competitive salary with monthly performance-based bonuses<\/p>\\n<\/li>\\n<li>\\n<p>Work from home option<\/p>\\n<\/li>\\n<li>\\n<p>Comprehensive initial training and onboarding (fully paid by us)<\/p>\\n<\/li>\\n<li>\\n<p>Continuous training and upskilling programs through Concentrix University<\/p>\\n<\/li>\\n<li>\\n<p>Professional Development and Career Navigation programs to map out the steps in your desired development<\/p>\\n<\/li>\\n<li>\\n<p>Health and Wellbeing initiatives<\/p>\\n<\/li>\\n<li>\\n<p>Relocation support if needed (accommodation and travel expenses)<\/p>\\n<\/li>\\n<li>\\n<p>Part of the additional benefits are Health and Life Insurance, Multisport card, Transport allowance, Bonus for important life events, Additional paid leave for education, Corporate discounts, Company events and many more!<\/p>\\n<\/li>\\n<\/ul>\\n<p data-pm-slice=\\\"1 1 []\\\"><em>You appreciate our values of recognition, integrity, unity, and commitment, and you are eager to create the \\\"wow\\\" too. More than your background, it is your motivation and your personality that will make you part of our fun-loving community.<\/em><\/p>\\n<p><em>Please note that non-EU residents must have a valid work permit in Bulgaria to be considered for employment.<\/em><\/p>\\n<p><em><strong>Concentrix<\/strong><\/em> <em><strong>Bulgaria is an equal-opportunity employer<\/strong><\/em><\/p>\\n<p><em><strong>Concentrix considers diversity a fundamental resource and offers everyone accesses to employment opportunities, regardless of gender, age, religion, ethnicity, or any other classification protected by applicable national laws.<\/strong><\/em><\/p>\\n<p>Know someone perfect for this role? Refer a friend and earn an exciting reward when they join our team!&nbsp;<\/p>\\n<p><a href=\\\"..\/..\/..\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMDc\\\">External Referral Program - Bulgaria<\/a><\/p>\",\"ats_external_id\":\"BG-47\",\"location\":\"Remote, Remote\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-21T02:59:04.239+03:00\",\"created_at\":\"2025-06-23T16:17:50.698+03:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80Nw?\",\"apply_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80Nw\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-bulgaria\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":\"0\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"212\",\"campaign_id\":\"46\",\"campaign_title\":\"GSK\/ English\/ WAH\/ Late shifts - healthcare associate\",\"campaign_type\":\"job_application\",\"job_title\":\"Healthcare associate with English, Late Shifts\",\"street\":null,\"address\":null,\"city\":\"Remote\",\"state\":null,\"postal_code\":\"\",\"region\":\"Remote\",\"country\":\"Bulgaria\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p data-pm-slice=\\\"1 1 []\\\">Are you passionate about helping others? Our Customer Support team is looking for an empathetic, English-speaking individuals who excel during late shifts. If you have a knack for communication and a desire to make a difference, apply now!<\/p>\\n<p><strong>Your Role:<\/strong>&nbsp;<\/p>\\n<p>As a Customer Support Agent, you will be the friendly and professional face of our company, assisting consumers through various channels. Whether addressing complaints, providing information, or engaging on social media, your goal will be to enhance our consumers' experiences as a trusted ally.<\/p>\\n<p><strong>You will:<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Use active listening and conversational skills to understand and resolve consumer issues efficiently.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Give special attention to sensitive cases.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Develop expertise in our product portfolio and consumer expectations.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Proactively contribute ideas to improve service quality.<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>What We're Looking For:<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Empathy and emotional intelligence<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Fluency in English (written and verbal)<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Strong phone and verbal communication skills<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Customer service experience is a plus<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Proficient in typing and computer skills (MS Office)<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Organized with good decision-making and analytical abilities<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Team-oriented with a positive attitude<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>High school diploma or equivalent<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>What can you expect from us:<\/strong><\/p>\\n<ul>\\n<li>\\n<p>Fulltime role with flexible shifts<\/p>\\n<\/li>\\n<li>\\n<p>Competitive salary with monthly performance-based bonuses<\/p>\\n<\/li>\\n<li>\\n<p>Work from home option<\/p>\\n<\/li>\\n<li>\\n<p>Comprehensive initial training and onboarding (fully paid by us)<\/p>\\n<\/li>\\n<li>\\n<p>Continuous training and upskilling programs through Concentrix University<\/p>\\n<\/li>\\n<li>\\n<p>Professional Development and Career Navigation programs to map out the steps in your desired development<\/p>\\n<\/li>\\n<li>\\n<p>Health and Wellbeing initiatives<\/p>\\n<\/li>\\n<li>\\n<p>Relocation support if needed (accommodation and travel expenses)<\/p>\\n<\/li>\\n<li>\\n<p>Part of the additional benefits are Health and Life Insurance, Multisport card, Transport allowance, Bonus for important life events, Additional paid leave for education, Corporate discounts, Company events, and many more!<\/p>\\n<\/li>\\n<\/ul>\\n<p>Know someone perfect for this role? Refer a friend and earn an exciting reward when they join our team!<\/p>\\n<p><a href=\\\"..\/..\/..\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMDc\\\">External Referral Program - Bulgaria<\/a><\/p>\\n<p data-pm-slice=\\\"1 1 []\\\"><em>You appreciate our values of recognition, integrity, unity, and commitment, and you are eager to create the \\\"wow\\\" too. More than your background, it is your motivation and your personality that will make you part of our fun-loving community.<\/em><\/p>\\n<p><em>Please note that non-EU residents must have a valid work permit in Bulgaria to be considered for employment.<\/em><\/p>\\n<p><em><strong>Concentrix<\/strong><\/em> <em><strong>Bulgaria is an equal-opportunity employer<\/strong><\/em><\/p>\\n<p><em><strong>Concentrix considers diversity a fundamental resource and offers everyone accesses to employment opportunities, regardless of gender, age, religion, ethnicity, or any other classification protected by applicable national laws.<\/strong><\/em><\/p>\",\"ats_external_id\":\"BG-46\",\"location\":\"Remote, Remote\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-12T02:59:03.216+03:00\",\"created_at\":\"2025-06-23T16:15:20.041+03:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80Ng?\",\"apply_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80Ng\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-bulgaria\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":\"0\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"213\",\"campaign_id\":\"41\",\"campaign_title\":\"Roblox Mod\/ Italian\/ Sofia\",\"campaign_type\":\"job_application\",\"job_title\":\"24\/7 Content Moderation Agent with Italian\",\"street\":\"\",\"address\":\"\",\"city\":\"Sofia\",\"state\":\"Sofia\",\"postal_code\":\"1000\",\"region\":\"Sofia\",\"country\":\"Bulgaria\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p data-pm-slice=\\\"1 1 []\\\"><strong>We are growing!<\/strong><\/p>\\n<p>Our brand-new client is a company that develop games in multiple platforms where millions of people from around the globe join together to imagine, create and play.<\/p>\\n<p><strong>Your typical day:<\/strong><\/p>\\n<p>Our main activity in moderation is to ensure the content we offer is appropriated to the audience and safe and child-friendly!<\/p>\\n<p>We would rely on you to be proactive and become a key player in building our team by sharing ideas and contributing to the overall improvement of the quality of services provided.<\/p>\\n<p><strong>What you need to have is:<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Fluency in Italian, both written and verbal<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Advanced knowledge of English, both written and verbal<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Excellent communication skills<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Work experience in a customer support or content moderation is an advantage, but not a requirement<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Good typing and computer skills (MS Office applications)<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Be organized, decision-making and analytical skills<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Team player with a great attitude<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>High school education<\/p>\\n<\/li>\\n<\/ul>\\n<p>Know someone perfect for this role? Refer a friend and earn an exciting reward when they join our team! <a title=\\\"\\\" href=\\\"https:\/\/apply.concentrix.com\/global\/en\/leadpage?formId=qjvamm5ihbt9afn07e79qr2ga4&amp;eventScheduleId=670d2f5bf86e661d84e64e0a\\\" target=\\\"_blank\\\" rel=\\\"noopener noreferrer\\\">https:\/\/apply.concentrix.com\/global\/en\/leadpage?formId=qjvamm5ihbt9afn07e79qr2ga4&amp;eventScheduleId=670d2f5bf86e661d84e64e0a<\/a><\/p>\\n<p><strong>What can you expect from us:<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Fulltime role with working hours Monday &ndash; Sunday from<\/p>\\n<p>08:00-17:00\/15:00-00:00\/23:45-08:00<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Competitive salary with monthly performance-based bonuses<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Convenient office location, close to bus stations and the metro<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Comprehensive initial training and onboarding (fully paid by us)<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Continuous training and upskilling programs through Concentrix University<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Professional Development and Career Navigation programs to map out the steps in your desired development<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Health and Wellbeing initiatives<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Relocation support if needed (accommodation and travel expenses)<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Part of the additional benefits are Health and Life Insurance, Multisport card, Transport allowance, Bonus for important life events, Additional paid leave for education, Corporate discounts, Company events and many more!<\/p>\\n<\/li>\\n<\/ul>\\n<p><em>You appreciate our values of recognition, integrity, unity, and commitment, and you are eager to create the \\\"wow\\\" too. More than your background, it is your motivation and your personality that will make you part of our fun-loving community.<\/em><\/p>\\n<p><em>Please note that non-EU residents must have a valid work permit in Bulgaria to be considered for employment.<\/em><\/p>\\n<p><strong><em>Concentrix<\/em><\/strong><strong> <em>Bulgaria is an equal-opportunity employer.<\/em><\/strong><\/p>\\n<p><strong><em>Concentrix considers diversity a fundamental resource and offers everyone accesses to employment opportunities, regardless of gender, age, religion, ethnicity, or any other classification protected by applicable national laws.<\/em><\/strong><\/p>\\n<p data-pm-slice=\\\"1 1 []\\\">Know someone perfect for this role? Refer a friend and earn an exciting reward when they join our team!<\/p>\\n<p data-pm-slice=\\\"1 1 []\\\"><a href=\\\"..\/..\/..\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMDc\\\">External Referral Program - Bulgaria<\/a><\/p>\",\"ats_external_id\":\"BG-41\",\"location\":\"Sofia, Sofia\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-09-21T12:18:53.638+03:00\",\"created_at\":\"2025-06-23T16:03:59.215+03:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80MQ?\",\"apply_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80MQ\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-bulgaria\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":\"1\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"214\",\"campaign_id\":\"40\",\"campaign_title\":\"Roblox CS\/ Italian\/ Sofia\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Support Advisor with Italian\",\"street\":null,\"address\":null,\"city\":\"Sofia\",\"state\":\"Sofia City Province\",\"postal_code\":\"\",\"region\":\"Sofia\",\"country\":\"Bulgaria\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p data-pm-slice=\\\"1 1 []\\\"><strong>We are growing!<\/strong><\/p>\\n<p>Our client is a company that develop games in multiple platforms where millions of people from around the globe join together to imagine, create and play.<\/p>\\n<p><strong>Your typical day:<\/strong><\/p>\\n<p>As a representative of the brand, you will receive queries from customers and help them with different tasks such as password or account recovery, some refunds, and general questions regarding the games and the platform. We would rely on you to be proactive and become a key player in building our support team by sharing ideas and contributing to the overall improvement of the quality of services provided.<\/p>\\n<p><strong>What you need to have is:<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Fluency in Italian, both written and verbal<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Very good level of English<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Work experience in a customer experience center is an advantage<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Good typing and computer skills (MS Office applications)<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Ability to stay focused when reviewing large amounts of text<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Be organized, decision-making and analytical skills<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Team player with a great attitude<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>High school education<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>What can you expect from us:<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Fulltime role with <strong>standard working hours Monday &ndash; Friday<\/strong> from 10:00-19:00<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Competitive salary with monthly <strong>performance-based bonuses<\/strong><\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Convenient office location, close to bus stations and the metro<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Comprehensive initial training and onboarding (fully paid by us)<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Continuous training and upskilling programs through Concentrix University<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Professional Development and Career Navigation programs to map out the steps in your desired development<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Health and Wellbeing initiatives<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Relocation support if needed (accommodation and travel expenses)<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Part of the additional benefits are Health and Life Insurance, Multisport card, Transport allowance, Bonus for important life events, Additional paid leave for education, Corporate discounts, Company events and many more!<\/p>\\n<\/li>\\n<\/ul>\\n<p><em>You appreciate our values of recognition, integrity, unity, and commitment, and you are eager to create the \\\"wow\\\" too. More than your background, it is your motivation and your personality that will make you part of our fun-loving community.<\/em><\/p>\\n<p><em>Please note that non-EU residents must have a valid work permit in Bulgaria to be considered for employment.<\/em><\/p>\\n<p><strong><em>Concentrix<\/em><\/strong><strong> <em>Bulgaria is an equal-opportunity employer.<\/em><\/strong><\/p>\\n<p><strong><em>Concentrix considers diversity a fundamental resource and offers everyone accesses to employment opportunities, regardless of gender, age, religion, ethnicity, or any other classification protected by applicable national laws.<\/em><\/strong><\/p>\\n<p>Know someone perfect for this role? Refer a friend and earn an exciting reward when they join our team!&nbsp;<\/p>\\n<p><a href=\\\"..\/..\/..\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMDc\\\">External Referral Program - Bulgaria<\/a><\/p>\",\"ats_external_id\":\"BG-40\",\"location\":\"Sofia, Sofia\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-09-21T12:18:53.585+03:00\",\"created_at\":\"2025-06-23T16:00:51.150+03:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80MA?\",\"apply_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC80MA\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-bulgaria\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":\"0\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"215\",\"campaign_id\":\"38\",\"campaign_title\":\"Helen of Troy\/ German\/ Sofia\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Advisor with German (popular brand store)\",\"street\":null,\"address\":null,\"city\":\"Sofia\",\"state\":\"Sofia City Province\",\"postal_code\":\"\",\"region\":\"Sofia\",\"country\":\"Bulgaria\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p data-pm-slice=\\\"1 1 []\\\"><strong>We are growing!<\/strong><\/p>\\n<p>Concentrix works with one of the world's largest Beauty &amp; Wellness brands.<\/p>\\n<p>In the role of Customer Advisor you will provide support for a variety of brands and be required to remain knowledgeable on all products as well as maintain up-to-date knowledge on all the processes to support our consumers.<\/p>\\n<p><strong>So, what&rsquo;s the role all about?<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Handling customer contacts via e-mail , phone and chat:<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Supports and guides customers to ensure outstanding customer support and satisfaction;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Continuously improves customer satisfaction by handling complaints in a professional manner,<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Taking ownership and being accountable for a satisfactory outcome for the customer.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Achieve key metrics, targets and goals to ensure the highest level of service is delivered to customers<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>You are good fit for the role if you:&nbsp;<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Have fluent level of German language;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Have good level of English language;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Have excellent knowledge and use of MS Office applications;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Have excellent customer care skills;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Have excellent organizational and problem solving skills.<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>What can you expect from us:<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Fulltime role with standard working hours Monday &ndash; Friday<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Competitive salary<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Hybrid model of work<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Comprehensive initial training and onboarding (fully paid by us)<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Continuous training and upskilling programs through Concentrix University<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Professional Development and Career Navigation programs to map out the steps in your desired development<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Health and Wellbeing initiatives<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Relocation support if needed (accommodation and travel expenses)<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Part of the additional benefits are Health and Life Insurance, Multisport card, Transport allowance, Bonus for important life events, Additional paid leave for education, Corporate discounts, Company events and many more!<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>That's just the beginning. Send us your CV now to open the door to the new career opportunities ahead of you!<\/strong><\/p>\\n<p>Know someone perfect for this role? Refer a friend and earn an exciting reward when they join our team!<\/p>\\n<p><a href=\\\"..\/..\/..\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMDc\\\">External Referral Program - Bulgaria<\/a><\/p>\\n<p><em>You appreciate our values of recognition, integrity, unity, and commitment, and you are eager to create the \\\"wow\\\" too. More than your background, it is your motivation and your personality that will make you part of our fun-loving community.<\/em><\/p>\\n<p><em>Please note that non-EU residents must have a valid work permit in Bulgaria to be considered for employment.<\/em><\/p>\\n<p><strong><em>Concentrix<\/em><\/strong><strong> <em>Bulgaria is an equal-opportunity employer.<\/em><\/strong><\/p>\\n<p><strong><em>Concentrix considers diversity a fundamental resource and offers everyone accesses to employment opportunities, regardless of gender, age, religion, ethnicity, or any other classification protected by applicable national laws.<\/em><\/strong><\/p>\",\"ats_external_id\":\"BG-38\",\"location\":\"Sofia, Sofia\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-09-21T12:18:53.465+03:00\",\"created_at\":\"2025-06-23T15:27:43.357+03:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zOA?\",\"apply_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zOA\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-bulgaria\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":\"1\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"216\",\"campaign_id\":\"37\",\"campaign_title\":\"Waterdrop\/German\/Sofia\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Advisor Specialist with German \",\"street\":null,\"address\":null,\"city\":\"Sofia\",\"state\":\"Sofia City Province\",\"postal_code\":\"\",\"region\":\"Sofia\",\"country\":\"Bulgaria\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p data-pm-slice=\\\"1 1 []\\\"><strong>We are growing!<\/strong><\/p>\\n<p><strong>Our client <\/strong>is a genuine company producing innovative microdrinks, microteas, microlyte and microenergy drops. Focused on good health and sustainability, you will enjoy being part of this great team!&nbsp;<\/p>\\n<p>Feeling excited? Apply and become our new team member!<\/p>\\n<p><strong>Your typical day:<\/strong><\/p>\\n<p>As a Customer Advisor Specialist, you will be answering queries by clarifying the customers&rsquo; requests via phone, e-mail, and social media.<\/p>\\n<p>Typical cases would include delivery issues, questions about product and content, reimbursement and refund, and payment methods.<\/p>\\n<p>It is a dynamic role that requires adaptability and a customer-oriented mindset to ensure that every customer interaction leaves a positive impression.<br \/><br \/><strong>What you need to have is:<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Excellent communication skills<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Fluency in German, both written and verbal<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Advanced knowledge of English, both written and verbal<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Work experience in a customer experience center is an advantage<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Good typing and computer skills (MS Office applications)<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Be organized, have decision-making and analytical skills<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Team player with a great attitude<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>High school education<\/p>\\n<\/li>\\n<\/ul>\\n<p><strong>What can you expect from us:<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Full-time role with standard working hours Monday &ndash; Friday from 10:00-19:00<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Competitive salary at the amount of 1840.65 EUR with monthly performance-based bonuses<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">Experience Work-Life Balance with our hybrid opportunity.<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Convenient office location, close to bus stations and the metro<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Comprehensive initial training and onboarding (fully paid by us)<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Continuous training and upskilling programs through Concentrix University<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Professional Development and Career Navigation programs to map out the steps in your desired development<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Health and Wellbeing initiatives<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Relocation support if needed (accommodation and travel expenses)<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Part of the additional benefits are Health and Life Insurance, Multisport card, Transport allowance, Bonus for important life events, Additional paid leave for education, Corporate discounts, Company events, and many more!<\/p>\\n<\/li>\\n<\/ul>\\n<p>Know someone perfect for this role? Refer a friend and earn an exciting reward when they join our team!<\/p>\\n<p><a href=\\\"..\/..\/..\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMDc\\\">External Referral Program - Bulgaria<\/a><\/p>\\n<p><em>You appreciate our values of recognition, integrity, unity, and commitment, and you are eager to create the \\\"wow\\\" too. More than your background, it is your motivation and your personality that will make you part of our fun-loving community.<\/em><\/p>\\n<p><em>Please note that non-EU residents must have a valid work permit in Bulgaria to be considered for employment.<\/em><\/p>\\n<p><strong><em>Concentrix<\/em><\/strong><strong> <em>Bulgaria is an equal-opportunity employer.<\/em><\/strong><\/p>\\n<p><strong><em>Concentrix considers diversity a fundamental resource and offers everyone accesses to employment opportunities, regardless of gender, age, religion, ethnicity, or any other classification protected by applicable national laws.<\/em><\/strong><\/p>\",\"ats_external_id\":\"BG-37\",\"location\":\"Sofia, Sofia\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-09-21T12:18:53.348+03:00\",\"created_at\":\"2025-06-23T15:26:29.633+03:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zNw?\",\"apply_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zNw\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-bulgaria\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":\"1\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"217\",\"campaign_id\":\"27\",\"campaign_title\":\"JTI \/ Slovak\/ Sofia\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Advisor with Slovak (Tobacco device)\",\"street\":null,\"address\":null,\"city\":\"Sofia\",\"state\":\"Sofia City Province\",\"postal_code\":\"\",\"region\":\"Sofia\",\"country\":\"Bulgaria\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p data-pm-slice=\\\"1 1 []\\\">At <strong>Concentrix<\/strong>, we&rsquo;re not just filling positions; we're building a vibrant community of passionate individuals ready to rock the world of Customer Service! If you thrive in a lively environment and want to be part of an amazing journey supporting a top tobacco brand, you&rsquo;re in the right place.<\/p>\\n<p>Buckle up, because your exciting career adventure starts here &ndash; come see what we&rsquo;re all about!<\/p>\\n<p><strong>What You Will Do:<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Be the Hero of Customer Satisfaction:<\/strong>&nbsp;Connect with customers through email, chat, and phone, turning frowns into smiles and queries into resolutions!<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Be the Go-To Guru:&nbsp;<\/strong>Immerse yourself in our products and services, building the kind of expertise that helps you give customers the accurate info they need when they need it!<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Conduct Sleuthing Missions:<\/strong>&nbsp;Unleash your inner detective to quickly gather information and deliver swift, satisfying responses to customer inquiries.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Create Connections:&nbsp;<\/strong>Spark warm and friendly conversations with customers, adding a bit of joy to their day and making every interaction count. Your charm and genuine care will shine through!&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Collaborate and Celebrate: <\/strong>Join a lively crew where sharing ideas, having fun, and celebrating wins is part of every day. Together, we&rsquo;ll make it an incredible place to work!&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>What You Bring to the Table:<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Strong Communication Skills:<\/strong> You&rsquo;re near-native in Slovak and can weave a fantastic conversation in English&mdash;both spoken and written!<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Previous Experience:<\/strong> If you&rsquo;ve had the chance to dazzle customers in a service role before, we want to hear from you!<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Tech-Savvy:<\/strong>&nbsp;You can maneuver through MS Office like a pro and know your way around a CRM system.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Detail-Oriented:<\/strong>&nbsp;Precision is your middle name! You excel at juggling tasks, whether you&rsquo;re working solo or collaborating with the team.<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>What can you expect from us:<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Full-time role with working <strong>shifts between 9:00 a.m. &ndash; 9:00 p.m., Monday &ndash; Sunday<\/strong><\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Salary at the amount of 1,840.65 EUR gross with monthly performance-based bonuses<\/strong><\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Convenient office location, close to bus stations and the metro<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Comprehensive initial training and onboarding (fully paid by us)<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Continuous training and upskilling programs through Concentrix University<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Professional Development and Career Navigation programs to map out the steps in your desired development<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Health and Wellbeing initiatives<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Relocation support if needed (accommodation and travel expenses)<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Part of the additional benefits are Health and Life Insurance, Multisport card, Transport allowance, Bonus for important life events, Additional paid leave for education, Corporate discounts, Company events, and many more!<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p>Know someone perfect for this role? Refer a friend and earn an exciting reward when they join our team!<\/p>\\n<p><a href=\\\"..\/..\/..\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMDc\\\">External Referral Program - Bulgaria<\/a><\/p>\\n<p><em>You appreciate our values of recognition, integrity, unity, and commitment, and you are eager to create the \\\"wow\\\" too. More than your background, it is your motivation and your personality that will make you part of our fun-loving community.<\/em><\/p>\\n<p><em>Please note that non-EU residents must have a valid work permit in Bulgaria to be considered for employment.<\/em><\/p>\\n<p><strong><em>Concentrix<\/em><\/strong><strong> <em>Bulgaria is an equal-opportunity employer.<\/em><\/strong><\/p>\\n<p><strong><em>Concentrix considers diversity a fundamental resource and offers everyone access to employment opportunities, regardless of gender, age, religion, ethnicity, or any other classification protected by applicable national laws.<\/em><\/strong><\/p>\",\"ats_external_id\":\"BG-27\",\"location\":\"Sofia, Sofia\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-09-21T12:18:52.801+03:00\",\"created_at\":\"2025-06-23T14:36:42.105+03:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNw?\",\"apply_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNw\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-bulgaria\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":\"0\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"218\",\"campaign_id\":\"25\",\"campaign_title\":\"JTI\/ Czech\/ Sofia\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Representative with Czech\",\"street\":\"\",\"address\":\"\",\"city\":\"Sofia\",\"state\":\"Sofia\",\"postal_code\":\"1000\",\"region\":\"Sofia\",\"country\":\"Bulgaria\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p data-pm-slice=\\\"1 1 []\\\">At <strong>Concentrix<\/strong>, we&rsquo;re not just filling positions; we're building a vibrant community of passionate individuals ready to rock the world of Customer Service! If you thrive in a lively environment and want to be part of an amazing journey supporting a top tobacco brand, you&rsquo;re in the right place.<\/p>\\n<p>Buckle up, because your exciting career adventure starts here &ndash; come see what we&rsquo;re all about!<\/p>\\n<p>&nbsp;<\/p>\\n<p><strong>What You Will Do:<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Be the Hero of Customer Satisfaction:<\/strong>&nbsp;Connect with customers through email, chat, and phone, turning frowns into smiles and queries into resolutions!<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Be the Go-To Guru:&nbsp;<\/strong>Immerse yourself in our products and services, building the kind of expertise that helps you give customers the accurate info they need when they need it!<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Conduct Sleuthing Missions:<\/strong>&nbsp;Unleash your inner detective to quickly gather information and deliver swift, satisfying responses to customer inquiries.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Create Connections:&nbsp;<\/strong>Spark warm and friendly conversations with customers, adding a bit of joy to their day and making every interaction count. Your charm and genuine care will shine through!&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Collaborate and Celebrate: <\/strong>Join a lively crew where sharing ideas, having fun, and celebrating wins is part of every day. Together, we&rsquo;ll make it an incredible place to work!&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>What You Bring to the Table:<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Strong Communication Skills:<\/strong>&nbsp;You&rsquo;re near-native in Czech and can weave a fantastic conversation in English&mdash;both spoken and written!<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Previous Experience:<\/strong>&nbsp;If you&rsquo;ve had the chance to dazzle customers in a service role before, we definitely want to hear from you!<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Tech-Savvy:<\/strong>&nbsp;You can maneuver through MS Office like a pro and know your way around a CRM system.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Detail-Oriented:<\/strong>&nbsp;Precision is your middle name! You excel at juggling tasks, whether you&rsquo;re working solo or collaborating with the team.<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>What can you expect from us:<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Fulltime role with working shifts between 9:00 a.m. &ndash; 11:00 p.m., Monday &ndash; Sunday<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Competitive salary with monthly performance-based bonuses<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Convenient office location, close to bus stations and the metro<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Comprehensive initial training and onboarding (fully paid by us)<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Continuous training and upskilling programs through Concentrix University<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Professional Development and Career Navigation programs to map out the steps in your desired development<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Health and Wellbeing initiatives<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Relocation support if needed (accommodation and travel expenses)<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Part of the additional benefits are Health and Life Insurance, Multisport card, Transport allowance, Bonus for important life events, Additional paid leave for education, Corporate discounts, Company events and many more!<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p>Know someone perfect for this role? Refer a friend and earn an exciting reward when they join our team!<\/p>\\n<p><a href=\\\"..\/..\/..\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMDc\\\">External Referral Program - Bulgaria<\/a><\/p>\\n<p><em>You appreciate our values of recognition, integrity, unity, and commitment, and you are eager to create the \\\"wow\\\" too. More than your background, it is your motivation and your personality that will make you part of our fun-loving community.<\/em><\/p>\\n<p><em>Please note that non-EU residents must have a valid work permit in Bulgaria to be considered for employment.<\/em><\/p>\\n<p><strong><em>Concentrix<\/em><\/strong><strong> <em>Bulgaria is an equal-opportunity employer.<\/em><\/strong><\/p>\\n<p><strong><em>Concentrix considers diversity a fundamental resource and offers everyone accesses to employment opportunities, regardless of gender, age, religion, ethnicity, or any other classification protected by applicable national laws.<\/em><\/strong><\/p>\",\"ats_external_id\":\"BG-25\",\"location\":\"Sofia, Sofia\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-09-21T12:18:52.690+03:00\",\"created_at\":\"2025-06-20T16:41:13.331+03:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNQ?\",\"apply_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNQ\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":\"\",\"contract_type\":\"\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-bulgaria\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":\"1\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"219\",\"campaign_id\":\"24\",\"campaign_title\":\"JTI\/ Azerbaijani\/ Sofia\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Advisor with Azerbaijani (Tobacco device)\",\"street\":null,\"address\":null,\"city\":\"Sofia\",\"state\":\"Sofia City Province\",\"postal_code\":\"\",\"region\":\"Sofia\",\"country\":\"Bulgaria\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p data-pm-slice=\\\"1 1 []\\\"><strong>We are growing!<\/strong><\/p>\\n<p>Our brand-new client is a leading tobacco company dedicated to providing exceptional products and services to their customers.<\/p>\\n<p>We are seeking a motivated and skilled Customer Advisor Representative to join our dynamic team.<\/p>\\n<p><br \/><strong>Your typical day:<\/strong><\/p>\\n<p>As a Customer Service Representative, you will be assisting customers via email, chat, and phone, ensuring a positive and efficient service experience.<\/p>\\n<p>Also, you will be maintaining a thorough understanding of the products, brand, and industry to provide accurate information and support to customers.<br \/>Additionally, you will be conducting research to gather relevant information and provide accurate responses to customer inquiries.<\/p>\\n<p><br \/><strong>What you need to have is:<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Excellent communication skills<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Near Native level of Azerbaijani, both written and verbal<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Advanced knowledge of English, both written and verbal<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Previous experience in customer service or a related field<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Customer-oriented attitude<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Good typing and computer skills (MS Office applications)<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Proficiency in using CRM systems<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>High attention to detail and accuracy in all tasks<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Ability to work both on your own and within a team<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>High school education<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>What can you expect from us:<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Fulltime role with working shifts between 10:00 a.m. &ndash; 12:00 p.m., Monday &ndash; Sunday<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Competitive salary with monthly performance-based bonuses<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Convenient office location, close to bus stations and the metro<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Comprehensive initial training and onboarding (fully paid by us)<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Continuous training and upskilling programs through Concentrix University<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Professional Development and Career Navigation programs to map out the steps in your desired development<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Health and Wellbeing initiatives<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Relocation support if needed (accommodation and travel expenses)<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Part of the additional benefits are Health and Life Insurance, Multisport card, Transport allowance, Bonus for important life events, Additional paid leave for education, Corporate discounts, Company events and many more!<\/p>\\n<\/li>\\n<\/ul>\\n<p>Know someone perfect for this role? Refer a friend and earn an exciting reward when they join our team!<\/p>\\n<p><a href=\\\"..\/..\/..\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMDc\\\">External Referral Program - Bulgaria<\/a><\/p>\\n<p><em>You appreciate our values of recognition, integrity, unity, and commitment, and you are eager to create the \\\"wow\\\" too. More than your background, it is your motivation and your personality that will make you part of our fun-loving community.<\/em><\/p>\\n<p><em>Please note that non-EU residents must have a valid work permit in Bulgaria to be considered for employment.<\/em><\/p>\\n<p><strong><em>Concentrix<\/em><\/strong><strong> <em>Bulgaria is an equal-opportunity employer.<\/em><\/strong><\/p>\\n<p><strong><em>Concentrix considers diversity a fundamental resource and offers everyone accesses to employment opportunities, regardless of gender, age, religion, ethnicity, or any other classification protected by applicable national laws.<\/em><\/strong><\/p>\",\"ats_external_id\":\"BG-24\",\"location\":\"Sofia, Sofia\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-09-21T12:18:52.625+03:00\",\"created_at\":\"2025-06-20T16:38:18.352+03:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNA?\",\"apply_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNA\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-bulgaria\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":\"1\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"220\",\"campaign_id\":\"23\",\"campaign_title\":\"JTI\/ Azerbaijani\/ Sofia \/ Relo to BG\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Representative with Azerbaijani - Relocation to Bulgaria \",\"street\":null,\"address\":null,\"city\":\"Sofia\",\"state\":\"Sofia City Province\",\"postal_code\":\"\",\"region\":\"Sofia\",\"country\":\"Bulgaria\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p data-pm-slice=\\\"1 1 []\\\"><strong>We are growing!<\/strong><\/p>\\n<p>Our brand-new client is a leading tobacco company dedicated to providing exceptional products and services to their customers.<\/p>\\n<p>We are seeking a motivated and skilled Customer Service Representative to join our dynamic team.<\/p>\\n<p><br \/><strong>Your typical day:<\/strong><\/p>\\n<p>As a Customer Service Representative, you will be assisting customers via email, chat, and phone, ensuring a positive and efficient service experience.<\/p>\\n<p>Also, you will be maintaining a thorough understanding of the products, brand, and industry to provide accurate information and support to customers.<br \/>Additionally, you will be conducting research to gather relevant information and provide accurate responses to customer inquiries.<\/p>\\n<p><br \/><strong>What you need to have is:<\/strong><br \/>&nbsp;<\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Excellent communication skills<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Near Native level of Azerbaijani, both written and verbal<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Advanced knowledge of English, both written and verbal<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Previous experience in customer service or a related field<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Customer-oriented attitude<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Good typing and computer skills (MS Office applications)<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Proficiency in using CRM systems<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>High attention to detail and accuracy in all tasks<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Ability to work both on your own and within a team<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>High school education<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>What can you expect from us:<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Fulltime role with working shifts between 10:00 a.m. &ndash; 12:00 p.m., Monday &ndash; Sunday<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Competitive salary with monthly performance-based bonuses<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Convenient office location, close to bus stations and the metro<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Comprehensive initial training and onboarding (fully paid by us)<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Continuous training and upskilling programs through Concentrix University<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Professional Development and Career Navigation programs to map out the steps in your desired development<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Health and Wellbeing initiatives<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Relocation support if needed (accommodation and travel expenses)<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Part of the additional benefits are Health and Life Insurance, Multisport card, Transport allowance, Bonus for important life events, Additional paid leave for education, Corporate discounts, Company events and many more!<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Relocation package:<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Assistance with work permit<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>14 nights hotel accommodation<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Flight to Bulgaria covered by us<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Renting apartment support<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><em>You appreciate our values of recognition, integrity, unity, and commitment, and you are eager to create the \\\"wow\\\" too. More than your background, it is your motivation and your personality that will make you part of our fun-loving community.<\/em><\/p>\\n<p><em>Please note that non-EU residents must have a valid work permit in Bulgaria to be considered for employment.<\/em><\/p>\\n<p><strong><em>Concentrix<\/em><\/strong><strong> <em>Bulgaria is an equal-opportunity employer.<\/em><\/strong><\/p>\\n<p><strong><em>Concentrix considers diversity a fundamental resource and offers everyone accesses to employment opportunities, regardless of gender, age, religion, ethnicity, or any other classification protected by applicable national laws.<\/em><\/strong><\/p>\\n<p>Know someone perfect for this role? Refer a friend and earn an exciting reward when they join our team!&nbsp;<\/p>\\n<p><a href=\\\"..\/..\/..\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMDc\\\">External Referral Program - Bulgaria<\/a><\/p>\",\"ats_external_id\":\"BG-23\",\"location\":\"Sofia, Sofia\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-09-21T12:18:52.522+03:00\",\"created_at\":\"2025-06-20T16:36:42.898+03:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMw?\",\"apply_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMw\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-bulgaria\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":\"0\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"301\",\"campaign_id\":\"39\",\"campaign_title\":\"Arabic | B2B Sales | Athens\",\"campaign_type\":\"job_application\",\"job_title\":\"Arabic Speaking B2B Sales Representative \",\"street\":null,\"address\":null,\"city\":\"Athens\",\"state\":null,\"postal_code\":null,\"region\":\"Attica\",\"country\":\"Greece\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p><strong>Job Description:<\/strong><\/p>\\n<p>Are you fluent in <strong>Arabic <\/strong>and passionate about Sales? Have you problem-solving and excellent communication skills? Can you identify challenges and find ways to increase productivity?<\/p>\\n<p>Are you passionate about closing deals and do you have a natural drive for sales? Then join our fun-loving, multicultural team of #GameChangers at Concentrix Greece&nbsp; and use your sales skills in <strong>Arabic.<\/strong><\/p>\\n<p>No two days will be the same as you&rsquo;ll provide valuable and memorable experiences to a wide range of customers for some of the world&rsquo;s best brands.&nbsp;<\/p>\\n<p><strong>What you&rsquo;ll be doing:<\/strong>&nbsp;<\/p>\\n<ul>\\n<li>Contacting potential clients by phone and by email&nbsp;<\/li>\\n<li>Closely managing and reporting on your sales pipeline&nbsp;<\/li>\\n<li>Consult with small-to-medium sized businesses in the market&nbsp;<\/li>\\n<li>Implementing tailored sales strategies to client portfolio&nbsp;<\/li>\\n<\/ul>\\n<p><strong>Requirements:<\/strong>&nbsp;<\/p>\\n<ul>\\n<li>Work experience in sales&nbsp;<\/li>\\n<li>Fluent in\u202f <strong>Arabic <\/strong>language and good command of the English language&nbsp;<\/li>\\n<li>Absolute willingness to compete and win&nbsp;<\/li>\\n<li>Demonstrated ability to create and close business&nbsp;<\/li>\\n<li>Strong customer communication skills&nbsp;<\/li>\\n<li>Team player, ability to collaborate effectively in an international, multicultural environment&nbsp;<\/li>\\n<li>Self-motivated, self-starter attitude&nbsp;<\/li>\\n<li>Problem-detection and solving skills&nbsp;<\/li>\\n<\/ul>\\n<p><strong>What we offer:<\/strong>&nbsp;<\/p>\\n<ul>\\n<li>Indefinite contract&nbsp;<\/li>\\n<li>Competitive remuneration package (14 Salaries\/year)&nbsp;<\/li>\\n<li>20-25% monthly performance bonus&nbsp;<\/li>\\n<li>Daily meal voucher in Up Hellas Mastercard&nbsp;&nbsp;<\/li>\\n<li>Private health insurance + Dental Care&nbsp;<\/li>\\n<li>Opportunities for international Career through our International Mobility program<\/li>\\n<li>A challenging working environment<\/li>\\n<li>Employee events<\/li>\\n<li>Free gym, well-being activities and a rooftop cinema with Acropolis views<\/li>\\n<li>Enjoy with your co-workers your lunch break at our new Restaurant&nbsp;<\/li>\\n<\/ul>\\n<p><em>You appreciate our values of recognition, integrity, unity, and commitment, and you are eager to create the \\\"wow\\\" too. More than your background, it is your motivation and your personality that will make you part of our fun-loving community.<\/em>&nbsp;<\/p>\\n<p><em>Please note that non-EU residents must have a valid work permit in Greece to be considered for employment.<\/em>&nbsp;<\/p>\\n<p><em><strong>Concentrix<\/strong><\/em>&nbsp;<em><strong>Greece is an equal-opportunity employer.<\/strong><\/em><\/p>\\n<p><em><strong>Concentrix considers diversity a fundamental resource and offers everyone accesses to employment opportunities, regardless of gender, age, religion, ethnicity, or any other classification protected by applicable national laws.<\/strong><\/em><\/p>\",\"ats_external_id\":\"GR-39\",\"location\":\"Athens, Attica\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-18T02:59:05.074+03:00\",\"created_at\":\"2025-06-20T16:36:35.084+03:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zOQ?\",\"apply_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zOQ\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-greece\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"3\",\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":\"1\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"221\",\"campaign_id\":\"21\",\"campaign_title\":\"JTI\/ Czech\/ Sofia \/ Relo to BG\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Representative with Czech - Relocation to Bulgaria\",\"street\":null,\"address\":null,\"city\":\"Sofia\",\"state\":\"Sofia City Province\",\"postal_code\":\"\",\"region\":\"Sofia\",\"country\":\"Bulgaria\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p data-pm-slice=\\\"1 1 []\\\"><strong>We are growing!<\/strong><\/p>\\n<p>Our brand-new client is a leading tobacco company dedicated to providing exceptional products and services to their customers.<\/p>\\n<p>We are seeking a motivated and skilled Customer Service Representative to join our dynamic team.<\/p>\\n<p><br \/><strong>Your typical day:<\/strong><\/p>\\n<p>As a Customer Service Representative, you will be assisting customers via email, chat, and phone, ensuring a positive and efficient service experience.<\/p>\\n<p>Also, you will be maintaining a thorough understanding of the products, brand, and industry to provide accurate information and support to customers.<br \/>Additionally, you will be conducting research to gather relevant information and provide accurate responses to customer inquiries.<\/p>\\n<p><br \/><strong>What you need to have is:<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Excellent communication skills<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Near Native level of Czech, both written and verbal<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Advanced knowledge of English, both written and verbal<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Previous experience in customer service or a related field<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Customer-oriented attitude<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Good typing and computer skills (MS Office applications)<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Proficiency in using CRM systems<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>High attention to detail and accuracy in all tasks<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Ability to work both on your own and within a team<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>High school education<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>What can you expect from us:<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Fulltime role with working shifts between 8:00 a.m. &ndash; 10:00 p.m., Monday &ndash; Sunday<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Competitive salary with monthly performance-based bonuses<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Convenient office location, close to bus stations and the metro<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Comprehensive initial training and onboarding (fully paid by us)<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Continuous training and upskilling programs through Concentrix University<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Professional Development and Career Navigation programs to map out the steps in your desired development<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Health and Wellbeing initiatives<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Relocation support if needed (accommodation and travel expenses)<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Part of the additional benefits are Health and Life Insurance, Multisport card, Transport allowance, Bonus for important life events, Additional paid leave for education, Corporate discounts, Company events and many more!<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Relocation package:<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Hotel Accommodation for 14 nights<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Advance Payment upon request<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Travel Reimbursement<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p>Know someone perfect for this role? Refer a friend and earn an exciting reward when they join our team!<\/p>\\n<p><a href=\\\"..\/..\/..\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMDc\\\">External Referral Program - Bulgaria<\/a><\/p>\\n<p>&nbsp;<\/p>\\n<p><em>You appreciate our values of recognition, integrity, unity, and commitment, and you are eager to create the \\\"wow\\\" too. More than your background, it is your motivation and your personality that will make you part of our fun-loving community.<\/em><\/p>\\n<p><em>Please note that non-EU residents must have a valid work permit in Bulgaria to be considered for employment.<\/em><\/p>\\n<p><strong><em>Concentrix<\/em><\/strong><strong> <em>Bulgaria is an equal-opportunity employer.<\/em><\/strong><\/p>\\n<p><strong><em>Concentrix considers diversity a fundamental resource and offers everyone accesses to employment opportunities, regardless of gender, age, religion, ethnicity, or any other classification protected by applicable national laws.<\/em><\/strong><\/p>\\n<p>&nbsp;<\/p>\",\"ats_external_id\":\"BG-21\",\"location\":\"Sofia, Sofia\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-09-21T12:18:52.105+03:00\",\"created_at\":\"2025-06-20T16:33:01.883+03:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMQ?\",\"apply_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMQ\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-bulgaria\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":\"0\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"222\",\"campaign_id\":\"16\",\"campaign_title\":\"JTI\/ Romanian\/ Sofia\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Representative with Romanian \",\"street\":null,\"address\":null,\"city\":\"Sofia\",\"state\":\"Sofia\",\"postal_code\":\"1000\",\"region\":\"Sofia\",\"country\":\"Bulgaria\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p data-pm-slice=\\\"1 1 []\\\">At&nbsp;<strong>Concentrix<\/strong>, we&rsquo;re not just filling positions; we're building a vibrant community of passionate individuals ready to rock the world of Customer Service! If you thrive in a lively environment and want to be part of an amazing journey supporting a top tobacco brand, you&rsquo;re in the right place.<\/p>\\n<p>Buckle up, because your exciting career adventure starts here &ndash; come see what we&rsquo;re all about!<\/p>\\n<p><strong>What You Will Do:<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Be the Hero of Customer Satisfaction:<\/strong>&nbsp;Connect with customers through email, chat, and phone, turning frowns into smiles and queries into resolutions!<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Be the Go-To Guru:&nbsp;<\/strong>Immerse yourself in our products and services, building the kind of expertise that helps you give customers the accurate info they need when they need it!<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Conduct Sleuthing Missions:<\/strong>&nbsp;Unleash your inner detective to quickly gather information and deliver swift, satisfying responses to customer inquiries.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Create Connections:&nbsp;<\/strong>Spark warm and friendly conversations with customers, adding a bit of joy to their day and making every interaction count. Your charm and genuine care will shine through!&nbsp;<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Collaborate and Celebrate:&nbsp;<\/strong>Join a lively crew where sharing ideas, having fun, and celebrating wins is part of every day. Together, we&rsquo;ll make it an incredible place to work!&nbsp;<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>What You Bring to the Table:<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Strong Communication Skills:<\/strong>&nbsp;You&rsquo;re near-native in Romanian and can weave a fantastic conversation in English&mdash;both spoken and written!<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Previous Experience:<\/strong>&nbsp;If you&rsquo;ve had the chance to dazzle customers in a service role before, we definitely want to hear from you!<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Tech-Savvy:<\/strong>&nbsp;You can maneuver through MS Office like a pro and know your way around a CRM system.<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p><strong>Detail-Oriented:<\/strong>&nbsp;Precision is your middle name! You excel at juggling tasks, whether you&rsquo;re working solo or collaborating with the team.<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>What can you expect from us:<\/strong><\/p>\\n<ul>\\n<li class=\\\"css-v55p23\\\">\\n<p>Full-time role with working shifts between 8:00 a.m. &ndash; 10:00 p.m., Monday &ndash; Sunday<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Competitive salary with monthly performance-based bonuses<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Convenient office location, close to bus stations and the metro<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Comprehensive initial training and onboarding (fully paid by us)<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Continuous training and upskilling programs through Concentrix University<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Professional Development and Career Navigation programs to map out the steps in your desired development<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Health and Wellbeing initiatives<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Relocation support if needed (accommodation and travel expenses)<\/p>\\n<\/li>\\n<li class=\\\"css-v55p23\\\">\\n<p>Part of the additional benefits are Health and Life Insurance, Multisport card, Transport allowance, Bonus for important life events, Additional paid leave for education, Corporate discounts, Company events, and many more!<\/p>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p>Know someone perfect for this role? Refer a friend and earn an exciting reward when they join our team!<\/p>\\n<p><a href=\\\"..\/..\/..\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMDc\\\">External Referral Program - Bulgaria<\/a><\/p>\\n<p><em>You appreciate our values of recognition, integrity, unity, and commitment, and you are eager to create the \\\"wow\\\" too. More than your background, it is your motivation and your personality that will make you part of our fun-loving community.<\/em><\/p>\\n<p><em>Please note that non-EU residents must have a valid work permit in Bulgaria to be considered for employment.<\/em><\/p>\\n<p><em><strong>Concentrix<\/strong><\/em> <em><strong>Bulgaria is an equal-opportunity employer<\/strong><\/em><\/p>\\n<p><em><strong>Concentrix considers diversity a fundamental resource and offers everyone accesses to employment opportunities, regardless of gender, age, religion, ethnicity, or any other classification protected by applicable national laws.<\/strong><\/em><\/p>\\n<p>&nbsp;<\/p>\",\"ats_external_id\":\"BG-16\",\"location\":\"Sofia, Sofia\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-09-21T12:18:51.399+03:00\",\"created_at\":\"2025-06-20T15:45:30.310+03:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNg?\",\"apply_url\":\"https:\/\/concentrix-bulgaria.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNg\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":\"multilingual\",\"contract_type\":\"permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-bulgaria\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":null,\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"1\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":\"0\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"54\",\"campaign_id\":\"2\",\"campaign_title\":\"R1684499 Customer Service Agent - English Speaker (Evergreen)\",\"campaign_type\":\"job_application\",\"job_title\":\"Customer Service Representative (English)\",\"street\":\"IDN Jakarta - Millennium Centennial Center\",\"address\":\"IDN Jakarta - Millennium Centennial Center\",\"city\":\"Jakarta\",\"state\":\"Jakarta Raya\",\"postal_code\":\"12920\",\"region\":\"Yogyakarta\",\"country\":\"Indonesia\",\"short_description\":\"The Advisor I, Customer Service position interfaces with customers via inbound calls, outbound calls, or through the Internet depending upon client requirements. This position provides customer service support and resolution of routine problems regarding client's product or services.\",\"long_description\":\"<h2>Essential Functions\/Core Responsibilities\u00a0<\/h2><p>\u2022 Ensure service delivered to our customers meets contractual Key Performance Indicator (\u2018KPIs\u2019)<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy while maximizing opportunity to build rapport with the customer<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Greet customers in a courteous, friendly, and professional manner using agreed upon procedures<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Maintain basic knowledge of client products and\/or services<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Prepare complete and accurate work including appropriately notating accounts as required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Participate in activities designed to improve customer satisfaction and business performance<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Offer additional products and\/or services<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Track, document and retrieve information in call tracking database<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Respond to customer inquiries by referring them to published materials, secondary sources or more senior staff<\/p><p>\u00a0\u00a0\u00a0<\/p><h2>Candidate Profile\u00a0<\/h2><p>\u2022 High school diploma with three to six months of relevant experience preferred<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Courteous with strong customer service orientation<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Strong computer navigation skills and PC Knowledge<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Dependable with strong attention to detail<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Skilled in multi-tasking; including the ability to be flexible and adapt to changes quickly<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Tolerance for repetitive work in a fast-paced, high production work environment<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to work as a team member, as well as independently<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Demonstrate patience in all customer contact situations; including maintaining a pleasant and professional tone and manner<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Ability to rotate shifts, as needed<\/p><p>\u00a0\u00a0\u00a0<\/p><p>\u2022 Based on location and\/or program, additional experience\/skills may be required<\/p><p>\u00a0\u00a0\u00a0<\/p><p>*Job requirements may vary by country and will not contravene any local laws<\/p><p><\/p><h2>Career Framework Role\u00a0<\/h2><p>Has program required basic skill set to perform routine tasks within simple processes but lacking program\/product specific knowledge.\u00a0 Works with close supervision and clearly defined procedures.\u00a0 Starting to demonstrate familiarity with client terminology, operating standards and procedures.\u00a0 Starter without sustained metric performance levels.<\/p><p><\/p><h2><b>Supplemental Geographical Information <\/b><\/h2><p>RECRUITER ENTER THE APPLICABLE LANGUAGE:<\/p><p><\/p><p>GERMANY - This job description does not apply to employees in Germany.<\/p><p><\/p><p>UNITED KINGDOM- EXCLUDE HIGH SCHOOL INFORMATION IN CANDIDATE PROFILE SECTION<\/p><p>\u00a0\u00a0\u00a0<\/p><p>PHILIPPINES\u00a0\u00a0<\/p><p>\u2022 Minimum of two years of college education. No prior call center experience is required<\/p><p>\u2022 Ability to think clearly and can explain simple issues effectively, both written and verbally<\/p><p>\u00a0\u00a0\u00a0<\/p><p>INDIA\u00a0\u00a0<\/p><p>\u2022 Ability to effectively communicate, both written and verbally<\/p><p>\u2022 Listen attentively to customer needs and concerns; demonstrate empathy<\/p><p>\u2022 Clarify customer requirements; probe for and confirm understanding of requirements or problem<\/p><p>\u2022 Confirm customer understanding of the solution and provide additional customer education as needed<\/p><p>\u2022 Ability to learn including strong problem solving skills<\/p><p>\u2022 Demonstrate strong probing and problem solving skills<\/p><p>\u2022 Should be able to handle complex queries<\/p><p>\u2022 Should be able to resolve customer queries independently\u00a0<\/p><p><\/p><h2><b>Disclaimer\u00a0\u00a0 <\/b><\/h2><p>The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills required of personnel working within this job title.<\/p><p><\/p><p>Concentrix is an equal opportunity employer. Concentrix evaluates qualified applicants without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, protected veteran status, disability status or any other legally protected characteristic.<\/p><p><\/p>\",\"ats_external_id\":\"R1684499\",\"location\":\"Jakarta, Yogyakarta\",\"job_type\":\"\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-21T06:59:05.634+07:00\",\"created_at\":\"2025-06-11T22:05:19.445+07:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-indonesia.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8y?\",\"apply_url\":\"https:\/\/concentrix-indonesia.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8y\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"Contact Center\",\"job_industry\":\"\",\"contract_type\":\"\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":{\"status\":{\"id\":\"OPEN\",\"wid\":\"a79256a1aece405c854ad3c143e912d7\",\"descriptor\":\"Open\"},\"language\":[],\"location\":{\"city\":\"Jakarta\",\"state\":\"Jakarta Raya\",\"country\":{\"wid\":\"b31234dbcdda4da9ba8fa073c5944e36\",\"iso2\":\"ID\",\"iso3\":\"IDN\",\"descriptor\":\"Indonesia\",\"iso_numeric\":\"360\"},\"postal_code\":\"12920\",\"primary_location\":{\"id\":\"ID-JAK-MILCC-01\",\"wid\":\"62684a0b63c010170d61b11fdf370000\",\"descriptor\":\"IDN Jakarta - Millennium Centennial Center\"}},\"languages\":null,\"recruiter\":{\"email\":{\"wid\":\"eeb62a5fcc22100fd12e58438e4b0001\",\"address\":\"asad.khan@concentrix.com\"},\"last_name\":\"Khan\",\"first_name\":\"Asad\"},\"categories\":[{\"id\":\"CF Contact Center\",\"wid\":\"0227dc387a09018c2ae18b7df365ea2e\",\"descriptor\":\"Contact Center\"}],\"hiring_type\":null,\"job_profile\":{\"id\":\"JC0570\",\"wid\":\"f9af6d7260980109b01f59fb4f0632e2\",\"descriptor\":\"Advisor I, Customer Service\"},\"remote_type\":null,\"is_evergreen\":true,\"job_postings\":[{\"job_posting_id\":\"JOB_POSTING-3-349396\",\"external_job_path\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/IDN-Jakarta---Millennium-Centennial-Center\/Advisor-I--Customer-Service---English_R1684499\",\"external_apply_url\":\"https:\/\/cnx.wd1.myworkdayjobs.com\/external_global\/job\/IDN-Jakarta---Millennium-Centennial-Center\/Advisor-I--Customer-Service---English_R1684499\/apply\",\"job_requisition_id\":\"R1684499\"}],\"organizations\":[],\"pay_rate_type\":{\"id\":\"Salary\",\"wid\":\"b67da9176e3d1062eacc7c9bc20a24ad\",\"descriptor\":\"Salary\"},\"hiring_manager\":{\"email\":{\"wid\":\"fdddd3f9ef911002fd0b161541550001\",\"address\":\"shailesh.nandanwar@concentrix.com\"},\"last_name\":\"Nandanwar\",\"first_name\":\"Shailesh\"},\"category_groups\":[{\"id\":\"CF Operations Group\",\"wid\":\"0227dc387a090187aaf480feec6590e6\",\"descriptor\":\"Operations Group\"}],\"job_requisition\":{\"id\":\"R1684499\",\"wid\":\"06c04c113593103be293869229b20000\",\"descriptor\":\"R1684499 Advisor I, Customer Service \u2013 English (Evergreen) (Open)\"},\"recruiter_group\":[{\"email\":{\"wid\":\"eeb62a5fcc22100fd12e58438e4b0001\",\"address\":\"asad.khan@concentrix.com\"},\"last_name\":\"Khan\",\"first_name\":\"Asad\"},{\"email\":{\"wid\":\"1403d91885dc1032d351b8a8e0220003\",\"address\":\"subhankar.mondal2@concentrix.com\"},\"last_name\":\"Mondal\",\"first_name\":\"Subhankar\"}],\"requisition_type\":null,\"workday_job_type\":null,\"compensation_grade\":{\"id\":\"CF Grade_12\",\"wid\":\"0227dc387a09010cbf41f898e165143b\",\"descriptor\":\"Grade 12\"},\"job_requisition_ownership\":null,\"additional_job_description\":null},\"source\":\"Talkpush\",\"source_domain\":\"concentrix-indonesia\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"1\",\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"1\",\"auto_call\":\"0\",\"on_erp_listing\":\"1\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"302\",\"campaign_id\":\"34\",\"campaign_title\":\"Cantonese  | Customer Service | Athens\",\"campaign_type\":\"job_application\",\"job_title\":\"Cantonese Speaking Customer Service Representative\",\"street\":null,\"address\":null,\"city\":\"Athens\",\"state\":null,\"postal_code\":null,\"region\":\"Attica\",\"country\":\"Greece\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p><strong>Job Description<\/strong><\/p>\\n<p>We are recruiting Customer Service Representatives for our clients, some of the top players on the global market in industries such as tech, finance, media, healthcare, travel, and more. Join our team of #GameChangers in <strong>Athens<\/strong> and bring out your communications skills<\/p>\\n<div>\\n<div><strong>Why join us<\/strong><\/div>\\n<\/div>\\n<div>\\n<div>Are you passionate about delivering a unique customer experience and have a natural drive to help people? Then join our fun-loving, multicultural team of #GameChangers at Concentrix Greece and use your communications skills in&nbsp;<strong>Cantonese<\/strong>.<\/div>\\n<div>&nbsp;<\/div>\\n<\/div>\\n<div>\\n<div>No two days will be the same as you&rsquo;ll provide valuable and memorable experiences to a wide range of customers for some of the world&rsquo;s best brands.<\/div>\\n<\/div>\\n<div>\\n<div>&nbsp;<\/div>\\n<div><strong>What you&rsquo;ll be doing:<\/strong><\/div>\\n<\/div>\\n<ul>\\n<li>\\n<div>Manage inbound calls, emails, or live chats<\/div>\\n<\/li>\\n<li>\\n<div>Identify and assess customers&rsquo; needs to achieve satisfaction<\/div>\\n<\/li>\\n<li>\\n<div>Build sustainable relationships of trust through open and interactive communication<\/div>\\n<\/li>\\n<li>\\n<div>Provide accurate, valid, and complete information by using the right methods\/tools<\/div>\\n<\/li>\\n<li>\\n<div>Meet personal\/customer service team targets and call-handling quotas<\/div>\\n<\/li>\\n<li>\\n<div>Keep records of customer interactions, process customer accounts, and file documents<\/div>\\n<\/li>\\n<li>\\n<div>Follow communication procedures, guidelines, and policies<\/div>\\n<\/li>\\n<\/ul>\\n<div>\\n<div><strong>Requirements:<\/strong><\/div>\\n<\/div>\\n<ul>\\n<li>\\n<div>Proven customer support experience or experience as a client service representative<\/div>\\n<\/li>\\n<li>\\n<div>Fluent in&nbsp;<strong>Cantonese<\/strong><\/div>\\n<\/li>\\n<li>Good Level of English<\/li>\\n<li>\\n<div>Strong focus on customer needs and understanding of how customers can behave<\/div>\\n<\/li>\\n<li>\\n<div>Strong communication, problem-solving and active listening skills<\/div>\\n<\/li>\\n<li>\\n<div>Strong written skills<\/div>\\n<\/li>\\n<li>\\n<div>Ability to multitask, prioritize, and thrive in a fast-paced and target-driven environment<\/div>\\n<\/li>\\n<li>\\n<div>Sense of ownership and pride in your performance and its impact on the company&rsquo;s success<\/div>\\n<\/li>\\n<\/ul>\\n<div>\\n<div><strong>What we offer:<\/strong><\/div>\\n<\/div>\\n<ul>\\n<li>\\n<div>Full Relocation Support (including flights, accommodation &amp; transportation)<\/div>\\n<\/li>\\n<li>\\n<div>Indefinite contract<\/div>\\n<\/li>\\n<li>\\n<div>Competitive remuneration package (14 Salaries\/year)<\/div>\\n<\/li>\\n<li>\\n<div>10% monthly performance bonus<\/div>\\n<\/li>\\n<li>\\n<div>Daily meal voucher in Up Hellas Mastercard<\/div>\\n<\/li>\\n<li>\\n<div>Private health insurance + Dental Care<\/div>\\n<\/li>\\n<li>\\n<div>Opportunities for international Career through the Concentrix International Mobility program<\/div>\\n<\/li>\\n<li>\\n<div>Employee events<\/div>\\n<\/li>\\n<li>\\n<div>Free gym, well-being activities, and a rooftop cinema with Acropolis views<\/div>\\n<\/li>\\n<li>\\n<div>Enjoy with your co-workers your lunch break at our new Restaurant<\/div>\\n<\/li>\\n<\/ul>\\n<p>You appreciate our values of recognition, integrity, unity, and commitment, and you are eager to create the \\\"wow\\\" too. More than your background, it is your motivation and your personality that will make you part of our fun-loving community.<\/p>\\n<p>Please note that non-EU residents must have a valid work permit in Greece to be considered for employment.<\/p>\\n<p><em><strong>Concentrix<\/strong><\/em>&nbsp;<em><strong>Greece is an equal-opportunity employer.<\/strong><\/em><\/p>\\n<p><em><strong>Concentrix considers diversity a fundamental resource and offers everyone accesses to employment opportunities, regardless of gender, age, religion, ethnicity, or any other classification protected by applicable national laws.<\/strong><\/em><\/p>\",\"ats_external_id\":\"GR-34\",\"location\":\"Athens, Attica\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-09-16T16:40:21.938+03:00\",\"created_at\":\"2025-04-29T10:07:01.996+03:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zNA?\",\"apply_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zNA\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"\",\"job_industry\":\"\",\"contract_type\":\"\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-greece\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"1\",\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":\"0\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"303\",\"campaign_id\":\"33\",\"campaign_title\":\"Mandarin | Customer Service | Athens\",\"campaign_type\":\"job_application\",\"job_title\":\"Mandarin Speaking Customer Service Representative\",\"street\":null,\"address\":null,\"city\":\"Athens\",\"state\":null,\"postal_code\":null,\"region\":\"Attica\",\"country\":\"Greece\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p><strong>Job Description<\/strong><\/p>\\n<p>We are recruiting Customer Service Representatives for our clients, some of the top players on the global market in industries such as tech, finance, media, healthcare, travel, and more. Join our team of #GameChangers in <strong>Athens<\/strong> and bring out your communications skills<\/p>\\n<div>\\n<div><strong>Why join us<\/strong><\/div>\\n<\/div>\\n<div>\\n<div>Are you passionate about delivering a unique customer experience and have a natural drive to help people? Then join our fun-loving, multicultural team of #GameChangers at Concentrix Greece and use your communications skills in&nbsp;<strong>Mandarin<\/strong>.<\/div>\\n<div>&nbsp;<\/div>\\n<\/div>\\n<div>\\n<div>No two days will be the same as you&rsquo;ll provide valuable and memorable experiences to a wide range of customers for some of the world&rsquo;s best brands.<\/div>\\n<\/div>\\n<div>\\n<div>&nbsp;<\/div>\\n<div><strong>What you&rsquo;ll be doing:<\/strong><\/div>\\n<\/div>\\n<ul>\\n<li>\\n<div>Manage inbound calls, emails, or live chats<\/div>\\n<\/li>\\n<li>\\n<div>Identify and assess customers&rsquo; needs to achieve satisfaction<\/div>\\n<\/li>\\n<li>\\n<div>Build sustainable relationships of trust through open and interactive communication<\/div>\\n<\/li>\\n<li>\\n<div>Provide accurate, valid, and complete information by using the right methods\/tools<\/div>\\n<\/li>\\n<li>\\n<div>Meet personal\/customer service team targets and call-handling quotas<\/div>\\n<\/li>\\n<li>\\n<div>Keep records of customer interactions, process customer accounts, and file documents<\/div>\\n<\/li>\\n<li>\\n<div>Follow communication procedures, guidelines, and policies<\/div>\\n<\/li>\\n<\/ul>\\n<div>\\n<div><strong>Requirements:<\/strong><\/div>\\n<\/div>\\n<ul>\\n<li>\\n<div>Proven customer support experience or experience as a client service representative<\/div>\\n<\/li>\\n<li>\\n<div>Fluent in&nbsp;<strong>Mandarin<\/strong><\/div>\\n<\/li>\\n<li>Good Level of English<\/li>\\n<li>\\n<div>Strong focus on customer needs and understanding of how customers can behave<\/div>\\n<\/li>\\n<li>\\n<div>Strong communication, problem-solving and active listening skills<\/div>\\n<\/li>\\n<li>\\n<div>Strong written skills<\/div>\\n<\/li>\\n<li>\\n<div>Ability to multitask, prioritize, and thrive in a fast-paced and target-driven environment<\/div>\\n<\/li>\\n<li>\\n<div>Sense of ownership and pride in your performance and its impact on the company&rsquo;s success<\/div>\\n<\/li>\\n<\/ul>\\n<div>\\n<div><strong>What we offer:<\/strong><\/div>\\n<\/div>\\n<ul>\\n<li>\\n<div>Full Relocation Support (including flights, accommodation &amp; transportation)<\/div>\\n<\/li>\\n<li>\\n<div>Indefinite contract<\/div>\\n<\/li>\\n<li>\\n<div>Competitive remuneration package (14 Salaries\/year)<\/div>\\n<\/li>\\n<li>\\n<div>10% monthly performance bonus<\/div>\\n<\/li>\\n<li>\\n<div>Daily meal voucher in Up Hellas Mastercard<\/div>\\n<\/li>\\n<li>\\n<div>Private health insurance + Dental Care<\/div>\\n<\/li>\\n<li>\\n<div>Opportunities for international Career through the Concentrix International Mobility program<\/div>\\n<\/li>\\n<li>\\n<div>Employee events<\/div>\\n<\/li>\\n<li>\\n<div>Free gym, well-being activities, and a rooftop cinema with Acropolis views<\/div>\\n<\/li>\\n<li>\\n<div>Enjoy with your co-workers your lunch break at our new Restaurant<\/div>\\n<\/li>\\n<\/ul>\\n<p>You appreciate our values of recognition, integrity, unity, and commitment, and you are eager to create the \\\"wow\\\" too. More than your background, it is your motivation and your personality that will make you part of our fun-loving community.<\/p>\\n<p>Please note that non-EU residents must have a valid work permit in Greece to be considered for employment.<\/p>\\n<p><em><strong>Concentrix<\/strong><\/em>&nbsp;<em><strong>Greece is an equal-opportunity employer.<\/strong><\/em><\/p>\\n<p><em><strong>Concentrix considers diversity a fundamental resource and offers everyone accesses to employment opportunities, regardless of gender, age, religion, ethnicity, or any other classification protected by applicable national laws.<\/strong><\/em><\/p>\",\"ats_external_id\":\"GR-33\",\"location\":\"Athens, Attica\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-09-16T16:40:21.875+03:00\",\"created_at\":\"2025-04-29T10:06:14.463+03:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMw?\",\"apply_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMw\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"\",\"job_industry\":\"\",\"contract_type\":\"\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-greece\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"1\",\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":\"0\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"304\",\"campaign_id\":\"32\",\"campaign_title\":\"German | Compliance Officer | Athens\",\"campaign_type\":\"job_application\",\"job_title\":\"German  Speaking Anti-Money Laundering Compliance Officer\",\"street\":null,\"address\":null,\"city\":\"Athens\",\"state\":null,\"postal_code\":null,\"region\":\"Attica\",\"country\":\"Greece\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p><strong>Job Description<\/strong><\/p>\\n<p>AML\/CFT Compliance Officer and Atypical Operations will be responsible of the analysis and processing of suspicious transaction alerts\/atypical operations<\/p>\\n<div>\\n<div><strong>Why join us<\/strong><\/div>\\n<\/div>\\n<div>\\n<div>Are you passionate about delivering a unique customer experience and have a natural drive to help people? Then join our fun-loving, multicultural team of #GameChangers at Concentrix Greece and use your communications skills in&nbsp;<strong>German<\/strong>.<\/div>\\n<div>&nbsp;<\/div>\\n<\/div>\\n<div>\\n<div>No two days will be the same as you&rsquo;ll provide valuable and memorable experiences to a wide range of customers for some of the world&rsquo;s best brands.<\/div>\\n<\/div>\\n<div>\\n<div>&nbsp;<\/div>\\n<div>\\n<p><strong>Essential Functions\/Core Responsibilities<\/strong>&nbsp;<\/p>\\n<ul>\\n<li>Analyze alerts in order of priority and within defined timeframes, in accordance with regulatory requirements and client-defined procedures.<\/li>\\n<li>Conduct the necessary due diligence and identify required supporting documentation to build analysis files.<\/li>\\n<li>Perform enhanced reviews of AML\/CFT and financial risks, making a well-supported decision for each alert based on pre-established analysis scenarios provided by the client.<\/li>\\n<\/ul>\\n<p><strong>Candidate Profile:<\/strong><\/p>\\n<ul>\\n<li>Fluent in <strong>German<\/strong><\/li>\\n<li>English B2<\/li>\\n<li>Analytical and writing skills<\/li>\\n<li>Financial and banking knowledge (general understanding of banking systems)<\/li>\\n<li>Awareness of KYC and AML\/CFT practices<\/li>\\n<li>Account statement analysis<\/li>\\n<li>Alert processing (clarification, homonym analysis)<\/li>\\n<li>Familiarity with atypical operations and suspicious transaction patterns<\/li>\\n<li>Conducting enhanced reviews<\/li>\\n<li>Basic computer navigation skills and PC Knowledge<\/li>\\n<li>Ability to effectively communicate, both written and verbally<\/li>\\n<li>Dependable with proficient attention to detail<\/li>\\n<li>Tolerance for repetitive work in a fast-paced, high production work environment<\/li>\\n<li>Ability to work as a team member, as well as independently<\/li>\\n<li>Able to rotate shifts, as needed<\/li>\\n<\/ul>\\n<div>\\n<div><strong>What we offer:<\/strong><\/div>\\n<\/div>\\n<ul>\\n<li>\\n<div>Full Relocation Support (including flights, accommodation &amp; transportation)<\/div>\\n<\/li>\\n<li>\\n<div>Indefinite contract<\/div>\\n<\/li>\\n<li>\\n<div>Competitive remuneration package (14 Salaries\/year)<\/div>\\n<\/li>\\n<li>\\n<div>10% monthly performance bonus<\/div>\\n<\/li>\\n<li>\\n<div>Daily meal voucher in Up Hellas Mastercard<\/div>\\n<\/li>\\n<li>\\n<div>Private health insurance + Dental Care<\/div>\\n<\/li>\\n<li>\\n<div>Opportunities for international Career through the International Mobility program<\/div>\\n<\/li>\\n<li>\\n<div>A challenging working environment<\/div>\\n<\/li>\\n<li>\\n<div>Employee events<\/div>\\n<\/li>\\n<li>\\n<div>Free gym, well-being activities, and a rooftop cinema with Acropolis views<\/div>\\n<\/li>\\n<li>\\n<div>Enjoy with your co-workers your lunch break at our new Restaurant<\/div>\\n<\/li>\\n<\/ul>\\n<div>&nbsp;<\/div>\\n<div>\\n<div>You appreciate our values of recognition, integrity, unity, and commitment, and you are eager to create the \\\"wow\\\" too. More than your background, it is your motivation and your personality that will make you part of our fun-loving community.<\/div>\\n<\/div>\\n<div>\\n<div>Please note that non-EU residents must have a valid work permit in Greece to be considered for employment.<\/div>\\n<\/div>\\n<p>&nbsp;&nbsp;&nbsp;<\/p>\\n<p><strong><em>Concentrix<\/em><\/strong>&nbsp;<strong><em>Hellas is an equal-opportunity employer<\/em><\/strong><\/p>\\n<p><strong><em>Concentrix considers diversity a fundamental resource and offers everyone accesses to employment opportunities, regardless of gender, age, religion, ethnicity, or any other classification protected by applicable national laws.<\/em><\/strong><\/p>\\n<\/div>\\n<\/div>\",\"ats_external_id\":\"GR-32\",\"location\":\"Athens, Attica\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-19T13:14:38.388+03:00\",\"created_at\":\"2025-04-29T10:04:33.348+03:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMg?\",\"apply_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMg\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-greece\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"1\",\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":\"1\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"305\",\"campaign_id\":\"31\",\"campaign_title\":\"Spanish | Compliance Officer | Athens\",\"campaign_type\":\"job_application\",\"job_title\":\"Spanish Speaking Anti-Money Laundering Compliance Officer\",\"street\":null,\"address\":null,\"city\":\"Athens\",\"state\":null,\"postal_code\":null,\"region\":\"Attica\",\"country\":\"Greece\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p><strong>Job Description<\/strong><\/p>\\n<p>AML\/CFT Compliance Officer and Atypical Operations will be responsible of the analysis and processing of suspicious transaction alerts\/atypical operations<\/p>\\n<div>\\n<div><strong>Why join us<\/strong><\/div>\\n<\/div>\\n<div>\\n<div>Are you passionate about delivering a unique customer experience and have a natural drive to help people? Then join our fun-loving, multicultural team of #GameChangers at Concentrix Greece and use your communications skills in&nbsp;<strong>Spanish<\/strong>.<\/div>\\n<div>&nbsp;<\/div>\\n<\/div>\\n<div>\\n<div>No two days will be the same as you&rsquo;ll provide valuable and memorable experiences to a wide range of customers for some of the world&rsquo;s best brands.<\/div>\\n<\/div>\\n<div>\\n<div>&nbsp;<\/div>\\n<div>\\n<p><strong>Essential Functions\/Core Responsibilities<\/strong>&nbsp;<\/p>\\n<ul>\\n<li>Analyze alerts in order of priority and within defined timeframes, in accordance with regulatory requirements and client-defined procedures.<\/li>\\n<li>Conduct the necessary due diligence and identify required supporting documentation to build analysis files.<\/li>\\n<li>Perform enhanced reviews of AML\/CFT and financial risks, making a well-supported decision for each alert based on pre-established analysis scenarios provided by the client.<\/li>\\n<\/ul>\\n<p><strong>Candidate Profile:<\/strong><\/p>\\n<ul>\\n<li>Fluent in <strong>Spanish<\/strong><\/li>\\n<li>English B2<\/li>\\n<li>Analytical and writing skills<\/li>\\n<li>Financial and banking knowledge (general understanding of banking systems)<\/li>\\n<li>Awareness of KYC and AML\/CFT practices<\/li>\\n<li>Account statement analysis<\/li>\\n<li>Alert processing (clarification, homonym analysis)<\/li>\\n<li>Familiarity with atypical operations and suspicious transaction patterns<\/li>\\n<li>Conducting enhanced reviews<\/li>\\n<li>Basic computer navigation skills and PC Knowledge<\/li>\\n<li>Ability to effectively communicate, both written and verbally<\/li>\\n<li>Dependable with proficient attention to detail<\/li>\\n<li>Tolerance for repetitive work in a fast-paced, high production work environment<\/li>\\n<li>Ability to work as a team member, as well as independently<\/li>\\n<li>Able to rotate shifts, as needed<\/li>\\n<\/ul>\\n<div>\\n<div><strong>What we offer:<\/strong><\/div>\\n<\/div>\\n<ul>\\n<li>\\n<div>Full Relocation Support (including flights, accommodation &amp; transportation)<\/div>\\n<\/li>\\n<li>\\n<div>Indefinite contract<\/div>\\n<\/li>\\n<li>\\n<div>Competitive remuneration package (14 Salaries\/year)<\/div>\\n<\/li>\\n<li>\\n<div>10% monthly performance bonus<\/div>\\n<\/li>\\n<li>\\n<div>Daily meal voucher in Up Hellas Mastercard<\/div>\\n<\/li>\\n<li>\\n<div>Private health insurance + Dental Care<\/div>\\n<\/li>\\n<li>\\n<div>Opportunities for international Career through the International Mobility program<\/div>\\n<\/li>\\n<li>\\n<div>A challenging working environment<\/div>\\n<\/li>\\n<li>\\n<div>Employee events<\/div>\\n<\/li>\\n<li>\\n<div>Free gym, well-being activities, and a rooftop cinema with Acropolis views<\/div>\\n<\/li>\\n<li>\\n<div>Enjoy with your co-workers your lunch break at our new Restaurant<\/div>\\n<\/li>\\n<\/ul>\\n<div>&nbsp;<\/div>\\n<div>\\n<div>You appreciate our values of recognition, integrity, unity, and commitment, and you are eager to create the \\\"wow\\\" too. More than your background, it is your motivation and your personality that will make you part of our fun-loving community.<\/div>\\n<\/div>\\n<div>\\n<div>Please note that non-EU residents must have a valid work permit in Greece to be considered for employment.<\/div>\\n<\/div>\\n<p>&nbsp;&nbsp;&nbsp;<\/p>\\n<p><strong><em>Concentrix<\/em><\/strong>&nbsp;<strong><em>Hellas is an equal-opportunity employer<\/em><\/strong><\/p>\\n<p><strong><em>Concentrix considers diversity a fundamental resource and offers everyone accesses to employment opportunities, regardless of gender, age, religion, ethnicity, or any other classification protected by applicable national laws.<\/em><\/strong><\/p>\\n<\/div>\\n<\/div>\",\"ats_external_id\":\"GR-31\",\"location\":\"Athens, Attica\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-09-16T16:40:21.755+03:00\",\"created_at\":\"2025-04-29T10:02:32.820+03:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMQ?\",\"apply_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMQ\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"\",\"job_industry\":\"\",\"contract_type\":\"\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-greece\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"1\",\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":\"0\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"306\",\"campaign_id\":\"30\",\"campaign_title\":\"Italian | Compliance Officer | Athens\",\"campaign_type\":\"job_application\",\"job_title\":\"Italian Speaking Anti-Money Laundering Compliance Officer\",\"street\":null,\"address\":null,\"city\":\"Athens\",\"state\":null,\"postal_code\":null,\"region\":\"Attica\",\"country\":\"Greece\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p><strong>Job Description<\/strong><\/p>\\n<p>AML\/CFT Compliance Officer and Atypical Operations will be responsible of the analysis and processing of suspicious transaction alerts\/atypical operations<\/p>\\n<div>\\n<div><strong>Why join us<\/strong><\/div>\\n<\/div>\\n<div>\\n<div>Are you passionate about delivering a unique customer experience and have a natural drive to help people? Then join our fun-loving, multicultural team of #GameChangers at Concentrix Greece and use your communications skills in&nbsp;<strong>Italian<\/strong>.<\/div>\\n<div>&nbsp;<\/div>\\n<\/div>\\n<div>\\n<div>No two days will be the same as you&rsquo;ll provide valuable and memorable experiences to a wide range of customers for some of the world&rsquo;s best brands.<\/div>\\n<\/div>\\n<div>\\n<div>&nbsp;<\/div>\\n<div>\\n<p><strong>Essential Functions\/Core Responsibilities<\/strong>&nbsp;<\/p>\\n<ul>\\n<li>Analyze alerts in order of priority and within defined timeframes, in accordance with regulatory requirements and client-defined procedures.<\/li>\\n<li>Conduct the necessary due diligence and identify required supporting documentation to build analysis files.<\/li>\\n<li>Perform enhanced reviews of AML\/CFT and financial risks, making a well-supported decision for each alert based on pre-established analysis scenarios provided by the client.<\/li>\\n<\/ul>\\n<p><strong>Candidate Profile:<\/strong><\/p>\\n<ul>\\n<li>Fluent in <strong>Italian<\/strong><\/li>\\n<li>English B2<\/li>\\n<li>Analytical and writing skills<\/li>\\n<li>Financial and banking knowledge (general understanding of banking systems)<\/li>\\n<li>Awareness of KYC and AML\/CFT practices<\/li>\\n<li>Account statement analysis<\/li>\\n<li>Alert processing (clarification, homonym analysis)<\/li>\\n<li>Familiarity with atypical operations and suspicious transaction patterns<\/li>\\n<li>Conducting enhanced reviews<\/li>\\n<li>Basic computer navigation skills and PC Knowledge<\/li>\\n<li>Ability to effectively communicate, both written and verbally<\/li>\\n<li>Dependable with proficient attention to detail<\/li>\\n<li>Tolerance for repetitive work in a fast-paced, high production work environment<\/li>\\n<li>Ability to work as a team member, as well as independently<\/li>\\n<li>Able to rotate shifts, as needed<\/li>\\n<\/ul>\\n<div>\\n<div><strong>What we offer:<\/strong><\/div>\\n<\/div>\\n<ul>\\n<li>\\n<div>Full Relocation Support (including flights, accommodation &amp; transportation)<\/div>\\n<\/li>\\n<li>\\n<div>Indefinite contract<\/div>\\n<\/li>\\n<li>\\n<div>Competitive remuneration package (14 Salaries\/year)<\/div>\\n<\/li>\\n<li>\\n<div>10% monthly performance bonus<\/div>\\n<\/li>\\n<li>\\n<div>Daily meal voucher in Up Hellas Mastercard<\/div>\\n<\/li>\\n<li>\\n<div>Private health insurance + Dental Care<\/div>\\n<\/li>\\n<li>\\n<div>Opportunities for international Career through the International Mobility program<\/div>\\n<\/li>\\n<li>\\n<div>A challenging working environment<\/div>\\n<\/li>\\n<li>\\n<div>Employee events<\/div>\\n<\/li>\\n<li>\\n<div>Free gym, well-being activities, and a rooftop cinema with Acropolis views<\/div>\\n<\/li>\\n<li>\\n<div>Enjoy with your co-workers your lunch break at our new Restaurant<\/div>\\n<\/li>\\n<\/ul>\\n<div>&nbsp;<\/div>\\n<div>\\n<div>You appreciate our values of recognition, integrity, unity, and commitment, and you are eager to create the \\\"wow\\\" too. More than your background, it is your motivation and your personality that will make you part of our fun-loving community.<\/div>\\n<\/div>\\n<div>\\n<div>Please note that non-EU residents must have a valid work permit in Greece to be considered for employment.<\/div>\\n<\/div>\\n<p>&nbsp;&nbsp;&nbsp;<\/p>\\n<p><strong><em>Concentrix<\/em><\/strong>&nbsp;<strong><em>Hellas is an equal-opportunity employer<\/em><\/strong><\/p>\\n<p><strong><em>Concentrix considers diversity a fundamental resource and offers everyone accesses to employment opportunities, regardless of gender, age, religion, ethnicity, or any other classification protected by applicable national laws.<\/em><\/strong><\/p>\\n<\/div>\\n<\/div>\",\"ats_external_id\":\"GR-30\",\"location\":\"Athens, Attica\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-09-16T16:40:21.694+03:00\",\"created_at\":\"2025-04-29T10:01:15.137+03:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMA?\",\"apply_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8zMA\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-greece\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"1\",\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":\"1\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"307\",\"campaign_id\":\"29\",\"campaign_title\":\"French | Compliance Officer | Athens\",\"campaign_type\":\"job_application\",\"job_title\":\"Charg\u00e9 de Conformit\u00e9 AML Francophone (H\/F) | Fintech | Hybride \u00e0 Ath\u00e8nes\",\"street\":\"\",\"address\":\"\",\"city\":\"Athens\",\"state\":null,\"postal_code\":null,\"region\":null,\"country\":\"Greece\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<div>\\n<p>Rejoignez une fintech internationale en pleine croissance et construisez votre carri&egrave;re dans un environnement dynamique et multiculturel \ud83d\udcf1<\/p>\\n<p><br \/>Nous recrutons des Charg&eacute;s de Conformit&eacute; AML Francophones (H\/F) pour accompagner un acteur majeur de la fintech, sp&eacute;cialis&eacute; dans la s&eacute;curit&eacute; financi&egrave;re et la lutte contre le blanchiment d&rsquo;argent pour des solutions bancaires digitales innovantes destin&eacute;es aux freelances, entrepreneurs et PME.<\/p>\\n<p>Bas&eacute; &agrave; Ath&egrave;nes, ce poste vous permet d&rsquo;&eacute;voluer dans un environnement international et innovant, et de travailler dans un b&acirc;timent bioclimatique moderne, avec une vue imprenable sur l&rsquo;Acropole..<\/p>\\n<p>Si vous &ecirc;tes passionn&eacute;(e) par la conformit&eacute;, l&rsquo;analyse financi&egrave;re et la d&eacute;tection de transactions suspectes, cette opportunit&eacute; est faite pour vous.<\/p>\\n<\/div>\\n<div>\\n<div>&nbsp;<\/div>\\n<div>\\n<div><strong>Vos missions<\/strong><\/div>\\n<div>\\n<ul>\\n<li>Analyser les alertes de transactions suspectes<\/li>\\n<li>V&eacute;rifier les informations clients et les documents (KYC)<\/li>\\n<li>Traiter les dossiers en respectant les r&egrave;gles de conformit&eacute; (AML\/CFT)<\/li>\\n<li>Identifier les op&eacute;rations inhabituelles ou potentiellement frauduleuses<\/li>\\n<li>R&eacute;diger des analyses simples et claires sur les cas &eacute;tudi&eacute;s<\/li>\\n<li>Mettre &agrave; jour les informations dans les outils internes<\/li>\\n<li>Escalader les dossiers complexes &agrave; votre manager ou &agrave; l&rsquo;&eacute;quipe senior<\/li>\\n<li>Respecter les proc&eacute;dures internes et les d&eacute;lais<\/li>\\n<li>Se tenir inform&eacute;(e) des bonnes pratiques en conformit&eacute; et lutte contre la fraude<\/li>\\n<\/ul>\\n<\/div>\\n<p><strong>Ce qui rend ce poste unique<\/strong><\/p>\\n<div>\ud83c\udfe2 Poste 100 % sur site dans un b&acirc;timent bioclimatique moderne, avec vue sur l&rsquo;Acropole, au sein d&rsquo;une &eacute;quipe internationale.<\/div>\\n<p>\u23f0 Horaires fixes: 5 jours par semaine du lundi au vendredi de 10h00 &agrave; 18h00.&nbsp;<\/p>\\n<div>\ud83d\udcc5 Travail le week-end : 2 samedis et 1 dimanche par mois<\/div>\\n<p>\ud83c\udf81 Bonus fid&eacute;lit&eacute; 500 &euro; apr&egrave;s 1 an<\/p>\\n<div>\ud83c\udfaf Bonus compl&eacute;mentaire li&eacute; &agrave; l'activit&eacute; du projet<\/div>\\n<p>\ud83d\ude80 Secteur fintech en pleine expansion<\/p>\\n<p><strong>Profil recherch&eacute;<\/strong><\/p>\\n<ul>\\n<li>Fran&ccedil;ais C1<\/li>\\n<li>\\n<div>Anglais interm&eacute;diaire (B2)<\/div>\\n<\/li>\\n<li>\\n<div>Exp&eacute;rience ou connaissances en conformit&eacute;, finance ou banque<\/div>\\n<\/li>\\n<li>\\n<div>Connaissance des r&eacute;glementations AML\/CFT et KYC appr&eacute;ci&eacute;e<\/div>\\n<\/li>\\n<li>\\n<div>Esprit analytique et sens du d&eacute;tail<\/div>\\n<\/li>\\n<li>\\n<div>Bonnes comp&eacute;tences r&eacute;dactionnelles<\/div>\\n<\/li>\\n<li>\\n<div>Capacit&eacute; &agrave; travailler sur des t&acirc;ches structur&eacute;es et r&eacute;p&eacute;titives<\/div>\\n<\/li>\\n<li>\\n<div>Rigueur, &eacute;thique et sens des responsabilit&eacute;s<\/div>\\n<\/li>\\n<li>\\n<div>Esprit d&rsquo;&eacute;quipe et autonomie<\/div>\\n<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><strong>Package &amp; avantages<\/strong><\/p>\\n<p>\ud83d\udcb0 <strong>R&eacute;mun&eacute;ration<\/strong><\/p>\\n<ul>\\n<li>Salaire comp&eacute;titif sur le march&eacute;&nbsp;<\/li>\\n<li>\\n<div>Bonus de performance jusqu&rsquo;&agrave; 105 &euro; en plus de votre salaire<\/div>\\n<\/li>\\n<li>\\n<div>Extra bonus compl&eacute;mentaire li&eacute; au projet<\/div>\\n<\/li>\\n<li>14 salaires par an<\/li>\\n<li>Tickets restaurant jusqu&rsquo;&agrave; 60 &euro;<\/li>\\n<li>Majoration de salaire les dimanches&nbsp;<\/li>\\n<\/ul>\\n<p>\u2708\ufe0f <strong>Relocalisation &amp; installation<\/strong><\/p>\\n<ul>\\n<li>Vol et transport pris en charge<\/li>\\n<li>H&eacute;bergement gratuit pendant 1 mois &agrave; l&rsquo;arriv&eacute;e<\/li>\\n<li>Assistance administrative compl&egrave;te pour l&rsquo;embauche en Gr&egrave;ce<\/li>\\n<li>Acc&egrave;s &agrave; un pr&ecirc;t d&egrave;s 1 mois d&rsquo;anciennet&eacute;<\/li>\\n<li>100 &euro; de tickets restaurant additionnels<\/li>\\n<\/ul>\\n<p>\ud83c\udfe2 <strong>Avantages<\/strong><\/p>\\n<ul>\\n<li>CDI (Contrat &agrave; dur&eacute;e ind&eacute;termin&eacute;) d&egrave;s le premier jour<\/li>\\n<li>Assurance sant&eacute; priv&eacute;e<\/li>\\n<li>Mobilit&eacute; internationale<\/li>\\n<li>Restaurant d&rsquo;entreprise<\/li>\\n<li>Formation compl&egrave;te et r&eacute;mun&eacute;r&eacute;e d&egrave;s votre arriv&eacute;e, avec un acc&egrave;s continu &agrave; des programmes de formation pour d&eacute;velopper vos comp&eacute;tences tout au long de votre carri&egrave;re<\/li>\\n<\/ul>\\n<p>\ud83c\udf89 <strong>Une vraie vie d&rsquo;entreprise (pas juste un job)<\/strong><\/p>\\n<ul>\\n<li>Actions solidaires (don du sang)<\/li>\\n<li>March&eacute; de No&euml;l &amp; &eacute;v&eacute;nements saisonniers<\/li>\\n<li>Summer Party<\/li>\\n<li>Concours employ&eacute; du mois<\/li>\\n<li>Ateliers cr&eacute;atifs<\/li>\\n<li>Self-d&eacute;fense &amp; bien-&ecirc;tre<\/li>\\n<li>Salle de sport gratuite<\/li>\\n<li>Rooftop cin&eacute;ma avec vue sur l&rsquo;Acropole<\/li>\\n<\/ul>\\n<p>&nbsp;<\/p>\\n<p><em>Chez Concentrix, nous recherchons avant tout des personnalit&eacute;s motiv&eacute;es, curieuses et engag&eacute;es. Si vous partagez nos valeurs de reconnaissance, d&rsquo;int&eacute;grit&eacute;, de collaboration et d&rsquo;excellence, rejoignez une &eacute;quipe o&ugrave; votre impact est visible et votre &eacute;volution encourag&eacute;e.<\/em><\/p>\\n<p><em>Veuillez noter que les candidats non ressortissants de l&rsquo;Union europ&eacute;enne doivent disposer d&rsquo;un permis de travail valide en Gr&egrave;ce pour &ecirc;tre &eacute;ligibles.<\/em><\/p>\\n<p><em><strong>Concentrix Gr&egrave;ce est un employeur garantissant l&rsquo;&eacute;galit&eacute; des chances.<\/strong><\/em><\/p>\\n<p><em><strong>Nous c&eacute;l&eacute;brons la diversit&eacute; et favorisons un environnement inclusif o&ugrave; chacun b&eacute;n&eacute;ficie d&rsquo;un acc&egrave;s &eacute;quitable aux opportunit&eacute;s professionnelles, ind&eacute;pendamment du genre, de l&rsquo;&acirc;ge, de la religion, de l&rsquo;origine ethnique ou de toute autre caract&eacute;ristique prot&eacute;g&eacute;e par la l&eacute;gislation en vigueur.<\/strong><\/em><\/p>\\n<p>&nbsp;<\/p>\\n<\/div>\\n<\/div>\",\"ats_external_id\":\"GR-29\",\"location\":\"Athens\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-21T02:59:04.616+03:00\",\"created_at\":\"2025-04-29T09:55:48.422+03:00\",\"latitude\":\"37.9838096\",\"longitude\":\"23.7275388\",\"landing_page_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yOQ?\",\"apply_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yOQ\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"finance\",\"job_industry\":\"banking\",\"contract_type\":\"permanent\",\"locale\":\"fr\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-greece\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"1\",\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":\"1\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"308\",\"campaign_id\":\"28\",\"campaign_title\":\"Portuguese | B2B Sales | Athens\",\"campaign_type\":\"job_application\",\"job_title\":\"Portuguese Speaking B2B Sales Representative \",\"street\":\"\",\"address\":\"\",\"city\":\"Athens\",\"state\":null,\"postal_code\":null,\"region\":null,\"country\":\"Greece\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p><strong>Job Description:<\/strong><\/p>\\n<p>Are you fluent in <strong>Portuguese<\/strong> and passionate about Sales? Have you problem-solving and excellent communication skills? Can you identify challenges and find ways to increase productivity?<\/p>\\n<p>Are you passionate about closing deals and do you have a natural drive for sales? Then join our fun-loving, multicultural team of #GameChangers at Concentrix Greece&nbsp; and use your sales skills in <strong>Portuguese<\/strong><strong>.<\/strong><\/p>\\n<p>No two days will be the same as you&rsquo;ll provide valuable and memorable experiences to a wide range of customers for some of the world&rsquo;s best brands.&nbsp;<\/p>\\n<p><strong>What you&rsquo;ll be doing:<\/strong>&nbsp;<\/p>\\n<ul>\\n<li>Contacting potential clients by phone and by email&nbsp;<\/li>\\n<li>Closely managing and reporting on your sales pipeline&nbsp;<\/li>\\n<li>Consult with small-to-medium sized businesses in the market&nbsp;<\/li>\\n<li>Implementing tailored sales strategies to client portfolio&nbsp;<\/li>\\n<\/ul>\\n<p><strong>Requirements:<\/strong>&nbsp;<\/p>\\n<ul>\\n<li>Work experience in sales&nbsp;<\/li>\\n<li>Fluent in\u202f <strong>Portuguese<\/strong><strong>&nbsp;<\/strong>language and good command of the English language&nbsp;<\/li>\\n<li>Absolute willingness to compete and win&nbsp;<\/li>\\n<li>Demonstrated ability to create and close business&nbsp;<\/li>\\n<li>Strong customer communication skills&nbsp;<\/li>\\n<li>Team player, ability to collaborate effectively in an international, multicultural environment&nbsp;<\/li>\\n<li>Self-motivated, self-starter attitude&nbsp;<\/li>\\n<li>Problem-detection and solving skills&nbsp;<\/li>\\n<\/ul>\\n<p><strong>What we offer:<\/strong>&nbsp;<\/p>\\n<ul>\\n<li>Full Relocation Support (including flights, accommodation &amp; transportation)&nbsp;<\/li>\\n<li>Indefinite contract&nbsp;<\/li>\\n<li>Competitive remuneration package (14 Salaries\/year)&nbsp;<\/li>\\n<li>20-25% monthly performance bonus&nbsp;<\/li>\\n<li>Daily meal voucher in Up Hellas Mastercard&nbsp;&nbsp;<\/li>\\n<li>Private health insurance + Dental Care&nbsp;<\/li>\\n<li>Opportunities for international Career through our International Mobility program<\/li>\\n<li>A challenging working environment<\/li>\\n<li>Employee events<\/li>\\n<li>Free gym, well-being activities and a rooftop cinema with Acropolis views<\/li>\\n<li>Enjoy with your co-workers your lunch break at our new Restaurant&nbsp;<\/li>\\n<\/ul>\\n<p><em>You appreciate our values of recognition, integrity, unity, and commitment, and you are eager to create the \\\"wow\\\" too. More than your background, it is your motivation and your personality that will make you part of our fun-loving community.<\/em>&nbsp;<\/p>\\n<p><em>Please note that non-EU residents must have a valid work permit in Greece to be considered for employment.<\/em>&nbsp;<\/p>\\n<p><em><strong>Concentrix<\/strong><\/em>&nbsp;<em><strong>Greece is an equal-opportunity employer.<\/strong><\/em><\/p>\\n<p><em><strong>Concentrix considers diversity a fundamental resource and offers everyone accesses to employment opportunities, regardless of gender, age, religion, ethnicity, or any other classification protected by applicable national laws.<\/strong><\/em><\/p>\",\"ats_external_id\":\"GR-28\",\"location\":\"Athens\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-01T17:23:59.059+03:00\",\"created_at\":\"2025-04-29T09:54:16.920+03:00\",\"latitude\":\"37.9838096\",\"longitude\":\"23.7275388\",\"landing_page_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yOA?\",\"apply_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yOA\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-greece\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"3\",\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":\"1\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"309\",\"campaign_id\":\"27\",\"campaign_title\":\"Swedish | Customer Service | Athens\",\"campaign_type\":\"job_application\",\"job_title\":\"Swedish Speaking Customer Service Representative\",\"street\":\"\",\"address\":\"\",\"city\":\"Athens\",\"state\":null,\"postal_code\":null,\"region\":null,\"country\":\"Greece\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p><strong>Job Description<\/strong><\/p>\\n<p>We are recruiting Customer Service Representatives for our clients, some of the top players on the global market in industries such as tech, finance, media, healthcare, travel, and more. Join our team of #GameChangers in <strong>Athens<\/strong> and bring out your communications skills<\/p>\\n<div>\\n<div><strong>Why join us<\/strong><\/div>\\n<\/div>\\n<div>\\n<div>Are you passionate about delivering a unique customer experience and have a natural drive to help people? Then join our fun-loving, multicultural team of #GameChangers at Concentrix Greece and use your communications skills in&nbsp;<strong>Swedish<\/strong>.<\/div>\\n<div>&nbsp;<\/div>\\n<\/div>\\n<div>\\n<div>No two days will be the same as you&rsquo;ll provide valuable and memorable experiences to a wide range of customers for some of the world&rsquo;s best brands.<\/div>\\n<\/div>\\n<div>\\n<div>&nbsp;<\/div>\\n<div><strong>What you&rsquo;ll be doing:<\/strong><\/div>\\n<\/div>\\n<ul>\\n<li>\\n<div>Manage inbound calls, emails, or live chats<\/div>\\n<\/li>\\n<li>\\n<div>Identify and assess customers&rsquo; needs to achieve satisfaction<\/div>\\n<\/li>\\n<li>\\n<div>Build sustainable relationships of trust through open and interactive communication<\/div>\\n<\/li>\\n<li>\\n<div>Provide accurate, valid, and complete information by using the right methods\/tools<\/div>\\n<\/li>\\n<li>\\n<div>Meet personal\/customer service team targets and call-handling quotas<\/div>\\n<\/li>\\n<li>\\n<div>Keep records of customer interactions, process customer accounts, and file documents<\/div>\\n<\/li>\\n<li>\\n<div>Follow communication procedures, guidelines, and policies<\/div>\\n<\/li>\\n<\/ul>\\n<div>\\n<div><strong>Requirements:<\/strong><\/div>\\n<\/div>\\n<ul>\\n<li>\\n<div>Proven customer support experience or experience as a client service representative<\/div>\\n<\/li>\\n<li>\\n<div>Fluent in&nbsp;<strong>Swedish<\/strong><\/div>\\n<\/li>\\n<li>Good Level of English<\/li>\\n<li>\\n<div>Strong focus on customer needs and understanding of how customers can behave<\/div>\\n<\/li>\\n<li>\\n<div>Strong communication, problem-solving and active listening skills<\/div>\\n<\/li>\\n<li>\\n<div>Strong written skills<\/div>\\n<\/li>\\n<li>\\n<div>Ability to multitask, prioritize, and thrive in a fast-paced and target-driven environment<\/div>\\n<\/li>\\n<li>\\n<div>Sense of ownership and pride in your performance and its impact on the company&rsquo;s success<\/div>\\n<\/li>\\n<\/ul>\\n<div>\\n<div><strong>What we offer:<\/strong><\/div>\\n<\/div>\\n<ul>\\n<li>\\n<div>Full Relocation Support (including flights, accommodation &amp; transportation)<\/div>\\n<\/li>\\n<li>\\n<div>Indefinite contract<\/div>\\n<\/li>\\n<li>\\n<div>Competitive remuneration package (14 Salaries\/year)<\/div>\\n<\/li>\\n<li>\\n<div>10% monthly performance bonus<\/div>\\n<\/li>\\n<li>\\n<div>Daily meal voucher in Up Hellas Mastercard<\/div>\\n<\/li>\\n<li>\\n<div>Private health insurance + Dental Care<\/div>\\n<\/li>\\n<li>\\n<div>Opportunities for international Career through the Concentrix International Mobility program<\/div>\\n<\/li>\\n<li>\\n<div>Employee events<\/div>\\n<\/li>\\n<li>\\n<div>Free gym, well-being activities, and a rooftop cinema with Acropolis views<\/div>\\n<\/li>\\n<li>\\n<div>Enjoy with your co-workers your lunch break at our new Restaurant<\/div>\\n<\/li>\\n<\/ul>\\n<p>You appreciate our values of recognition, integrity, unity, and commitment, and you are eager to create the \\\"wow\\\" too. More than your background, it is your motivation and your personality that will make you part of our fun-loving community.<\/p>\\n<p>Please note that non-EU residents must have a valid work permit in Greece to be considered for employment.<\/p>\\n<p><em><strong>Concentrix<\/strong><\/em>&nbsp;<em><strong>Greece is an equal-opportunity employer.<\/strong><\/em><\/p>\\n<p><em><strong>Concentrix considers diversity a fundamental resource and offers everyone accesses to employment opportunities, regardless of gender, age, religion, ethnicity, or any other classification protected by applicable national laws.<\/strong><\/em><\/p>\",\"ats_external_id\":\"GR-27\",\"location\":\"Athens\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-09-16T16:40:21.508+03:00\",\"created_at\":\"2025-04-29T09:53:22.006+03:00\",\"latitude\":\"37.9838096\",\"longitude\":\"23.7275388\",\"landing_page_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNw?\",\"apply_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNw\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-greece\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"1\",\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":\"1\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"310\",\"campaign_id\":\"26\",\"campaign_title\":\"Norwegian | Customer Service | Athens\",\"campaign_type\":\"job_application\",\"job_title\":\"Norwegian Speaking Customer Service Representative\",\"street\":null,\"address\":null,\"city\":\"Athens\",\"state\":null,\"postal_code\":null,\"region\":\"Attica\",\"country\":\"Greece\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p><strong>Job Description<\/strong><\/p>\\n<p>We are recruiting Customer Service Representatives for our clients, some of the top players on the global market in industries such as tech, finance, media, healthcare, travel, and more. Join our team of #GameChangers in <strong>Athens<\/strong> and bring out your communications skills<\/p>\\n<div>\\n<div><strong>Why join us<\/strong><\/div>\\n<\/div>\\n<div>\\n<div>Are you passionate about delivering a unique customer experience and have a natural drive to help people? Then join our fun-loving, multicultural team of #GameChangers at Concentrix Greece and use your communications skills in&nbsp;<strong>Norwegian<\/strong>.<\/div>\\n<div>&nbsp;<\/div>\\n<\/div>\\n<div>\\n<div>No two days will be the same as you&rsquo;ll provide valuable and memorable experiences to a wide range of customers for some of the world&rsquo;s best brands.<\/div>\\n<\/div>\\n<div>\\n<div>&nbsp;<\/div>\\n<div><strong>What you&rsquo;ll be doing:<\/strong><\/div>\\n<\/div>\\n<ul>\\n<li>\\n<div>Manage inbound calls, emails, or live chats<\/div>\\n<\/li>\\n<li>\\n<div>Identify and assess customers&rsquo; needs to achieve satisfaction<\/div>\\n<\/li>\\n<li>\\n<div>Build sustainable relationships of trust through open and interactive communication<\/div>\\n<\/li>\\n<li>\\n<div>Provide accurate, valid, and complete information by using the right methods\/tools<\/div>\\n<\/li>\\n<li>\\n<div>Meet personal\/customer service team targets and call-handling quotas<\/div>\\n<\/li>\\n<li>\\n<div>Keep records of customer interactions, process customer accounts, and file documents<\/div>\\n<\/li>\\n<li>\\n<div>Follow communication procedures, guidelines, and policies<\/div>\\n<\/li>\\n<\/ul>\\n<div>\\n<div><strong>Requirements:<\/strong><\/div>\\n<\/div>\\n<ul>\\n<li>\\n<div>Proven customer support experience or experience as a client service representative<\/div>\\n<\/li>\\n<li>\\n<div>Fluent in&nbsp;<strong>Norwegian<\/strong><\/div>\\n<\/li>\\n<li>Good Level of English<\/li>\\n<li>\\n<div>Strong focus on customer needs and understanding of how customers can behave<\/div>\\n<\/li>\\n<li>\\n<div>Strong communication, problem-solving and active listening skills<\/div>\\n<\/li>\\n<li>\\n<div>Strong written skills<\/div>\\n<\/li>\\n<li>\\n<div>Ability to multitask, prioritize, and thrive in a fast-paced and target-driven environment<\/div>\\n<\/li>\\n<li>\\n<div>Sense of ownership and pride in your performance and its impact on the company&rsquo;s success<\/div>\\n<\/li>\\n<\/ul>\\n<div>\\n<div><strong>What we offer:<\/strong><\/div>\\n<\/div>\\n<ul>\\n<li>\\n<div>Full Relocation Support (including flights, accommodation &amp; transportation)<\/div>\\n<\/li>\\n<li>\\n<div>Indefinite contract<\/div>\\n<\/li>\\n<li>\\n<div>Competitive remuneration package (14 Salaries\/year)<\/div>\\n<\/li>\\n<li>\\n<div>10% monthly performance bonus<\/div>\\n<\/li>\\n<li>\\n<div>Daily meal voucher in Up Hellas Mastercard<\/div>\\n<\/li>\\n<li>\\n<div>Private health insurance + Dental Care<\/div>\\n<\/li>\\n<li>\\n<div>Opportunities for international Career through the Concentrix International Mobility program<\/div>\\n<\/li>\\n<li>\\n<div>Employee events<\/div>\\n<\/li>\\n<li>\\n<div>Free gym, well-being activities, and a rooftop cinema with Acropolis views<\/div>\\n<\/li>\\n<li>\\n<div>Enjoy with your co-workers your lunch break at our new Restaurant<\/div>\\n<\/li>\\n<\/ul>\\n<p>You appreciate our values of recognition, integrity, unity, and commitment, and you are eager to create the \\\"wow\\\" too. More than your background, it is your motivation and your personality that will make you part of our fun-loving community.<\/p>\\n<p>Please note that non-EU residents must have a valid work permit in Greece to be considered for employment.<\/p>\\n<p><em><strong>Concentrix<\/strong><\/em>&nbsp;<em><strong>Greece is an equal-opportunity employer.<\/strong><\/em><\/p>\\n<p><em><strong>Concentrix considers diversity a fundamental resource and offers everyone accesses to employment opportunities, regardless of gender, age, religion, ethnicity, or any other classification protected by applicable national laws.<\/strong><\/em><\/p>\",\"ats_external_id\":\"GR-26\",\"location\":\"Athens, Attica\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-09-16T16:40:21.375+03:00\",\"created_at\":\"2025-04-29T09:52:00.062+03:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNg?\",\"apply_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNg\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"\",\"job_industry\":\"\",\"contract_type\":\"\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-greece\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"1\",\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":\"0\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"311\",\"campaign_id\":\"25\",\"campaign_title\":\"Finnish | Customer Service | Athens\",\"campaign_type\":\"job_application\",\"job_title\":\"Finnish Speaking Customer Service Representative\",\"street\":null,\"address\":null,\"city\":\"Athens\",\"state\":null,\"postal_code\":null,\"region\":\"Attica\",\"country\":\"Greece\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p><strong>Job Description<\/strong><\/p>\\n<p>We are recruiting Customer Service Representatives for our clients, some of the top players on the global market in industries such as tech, finance, media, healthcare, travel, and more. Join our team of #GameChangers in <strong>Athens<\/strong> and bring out your communications skills<\/p>\\n<div>\\n<div><strong>Why join us<\/strong><\/div>\\n<\/div>\\n<div>\\n<div>Are you passionate about delivering a unique customer experience and have a natural drive to help people? Then join our fun-loving, multicultural team of #GameChangers at Concentrix Greece and use your communications skills in&nbsp;<strong>Finnish<\/strong>.<\/div>\\n<div>&nbsp;<\/div>\\n<\/div>\\n<div>\\n<div>No two days will be the same as you&rsquo;ll provide valuable and memorable experiences to a wide range of customers for some of the world&rsquo;s best brands.<\/div>\\n<\/div>\\n<div>\\n<div>&nbsp;<\/div>\\n<div><strong>What you&rsquo;ll be doing:<\/strong><\/div>\\n<\/div>\\n<ul>\\n<li>\\n<div>Manage inbound calls, emails, or live chats<\/div>\\n<\/li>\\n<li>\\n<div>Identify and assess customers&rsquo; needs to achieve satisfaction<\/div>\\n<\/li>\\n<li>\\n<div>Build sustainable relationships of trust through open and interactive communication<\/div>\\n<\/li>\\n<li>\\n<div>Provide accurate, valid, and complete information by using the right methods\/tools<\/div>\\n<\/li>\\n<li>\\n<div>Meet personal\/customer service team targets and call-handling quotas<\/div>\\n<\/li>\\n<li>\\n<div>Keep records of customer interactions, process customer accounts, and file documents<\/div>\\n<\/li>\\n<li>\\n<div>Follow communication procedures, guidelines, and policies<\/div>\\n<\/li>\\n<\/ul>\\n<div>\\n<div><strong>Requirements:<\/strong><\/div>\\n<\/div>\\n<ul>\\n<li>\\n<div>Proven customer support experience or experience as a client service representative<\/div>\\n<\/li>\\n<li>\\n<div>Fluent in&nbsp;<strong>Finnish<\/strong><\/div>\\n<\/li>\\n<li>Good Level of English<\/li>\\n<li>\\n<div>Strong focus on customer needs and understanding of how customers can behave<\/div>\\n<\/li>\\n<li>\\n<div>Strong communication, problem-solving and active listening skills<\/div>\\n<\/li>\\n<li>\\n<div>Strong written skills<\/div>\\n<\/li>\\n<li>\\n<div>Ability to multitask, prioritize, and thrive in a fast-paced and target-driven environment<\/div>\\n<\/li>\\n<li>\\n<div>Sense of ownership and pride in your performance and its impact on the company&rsquo;s success<\/div>\\n<\/li>\\n<\/ul>\\n<div>\\n<div><strong>What we offer:<\/strong><\/div>\\n<\/div>\\n<ul>\\n<li>\\n<div>Full Relocation Support (including flights, accommodation &amp; transportation)<\/div>\\n<\/li>\\n<li>\\n<div>Indefinite contract<\/div>\\n<\/li>\\n<li>\\n<div>Competitive remuneration package (14 Salaries\/year)<\/div>\\n<\/li>\\n<li>\\n<div>10% monthly performance bonus<\/div>\\n<\/li>\\n<li>\\n<div>Daily meal voucher in Up Hellas Mastercard<\/div>\\n<\/li>\\n<li>\\n<div>Private health insurance + Dental Care<\/div>\\n<\/li>\\n<li>\\n<div>Opportunities for international Career through the Concentrix International Mobility program<\/div>\\n<\/li>\\n<li>\\n<div>Employee events<\/div>\\n<\/li>\\n<li>\\n<div>Free gym, well-being activities, and a rooftop cinema with Acropolis views<\/div>\\n<\/li>\\n<li>\\n<div>Enjoy with your co-workers your lunch break at our new Restaurant<\/div>\\n<\/li>\\n<\/ul>\\n<p>You appreciate our values of recognition, integrity, unity, and commitment, and you are eager to create the \\\"wow\\\" too. More than your background, it is your motivation and your personality that will make you part of our fun-loving community.<\/p>\\n<p>Please note that non-EU residents must have a valid work permit in Greece to be considered for employment.<\/p>\\n<p><em><strong>Concentrix<\/strong><\/em>&nbsp;<em><strong>Greece is an equal-opportunity employer.<\/strong><\/em><\/p>\\n<p><em><strong>Concentrix considers diversity a fundamental resource and offers everyone accesses to employment opportunities, regardless of gender, age, religion, ethnicity, or any other classification protected by applicable national laws.<\/strong><\/em><\/p>\",\"ats_external_id\":\"GR-25\",\"location\":\"Athens, Attica\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-09-16T16:40:21.157+03:00\",\"created_at\":\"2025-04-29T09:51:17.687+03:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNQ?\",\"apply_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNQ\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"\",\"job_industry\":\"\",\"contract_type\":\"\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-greece\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"1\",\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":\"0\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"312\",\"campaign_id\":\"24\",\"campaign_title\":\"Danish | Customer Service | Athens\",\"campaign_type\":\"job_application\",\"job_title\":\"Danish Speaking Customer Service Representative\",\"street\":null,\"address\":null,\"city\":\"Athens\",\"state\":null,\"postal_code\":null,\"region\":\"Attica\",\"country\":\"Greece\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p><strong>Job Description<\/strong><\/p>\\n<p>We are recruiting Customer Service Representatives for our clients, some of the top players on the global market in industries such as tech, finance, media, healthcare, travel, and more. Join our team of #GameChangers in <strong>Athens<\/strong> and bring out your communications skills<\/p>\\n<div>\\n<div><strong>Why join us<\/strong><\/div>\\n<\/div>\\n<div>\\n<div>Are you passionate about delivering a unique customer experience and have a natural drive to help people? Then join our fun-loving, multicultural team of #GameChangers at Concentrix Greece and use your communications skills in&nbsp;<strong>Danish<\/strong>.<\/div>\\n<div>&nbsp;<\/div>\\n<\/div>\\n<div>\\n<div>No two days will be the same as you&rsquo;ll provide valuable and memorable experiences to a wide range of customers for some of the world&rsquo;s best brands.<\/div>\\n<\/div>\\n<div>\\n<div>&nbsp;<\/div>\\n<div><strong>What you&rsquo;ll be doing:<\/strong><\/div>\\n<\/div>\\n<ul>\\n<li>\\n<div>Manage inbound calls, emails, or live chats<\/div>\\n<\/li>\\n<li>\\n<div>Identify and assess customers&rsquo; needs to achieve satisfaction<\/div>\\n<\/li>\\n<li>\\n<div>Build sustainable relationships of trust through open and interactive communication<\/div>\\n<\/li>\\n<li>\\n<div>Provide accurate, valid, and complete information by using the right methods\/tools<\/div>\\n<\/li>\\n<li>\\n<div>Meet personal\/customer service team targets and call-handling quotas<\/div>\\n<\/li>\\n<li>\\n<div>Keep records of customer interactions, process customer accounts, and file documents<\/div>\\n<\/li>\\n<li>\\n<div>Follow communication procedures, guidelines, and policies<\/div>\\n<\/li>\\n<\/ul>\\n<div>\\n<div><strong>Requirements:<\/strong><\/div>\\n<\/div>\\n<ul>\\n<li>\\n<div>Proven customer support experience or experience as a client service representative<\/div>\\n<\/li>\\n<li>\\n<div>Fluent in&nbsp;<strong>Danish<\/strong><\/div>\\n<\/li>\\n<li>Good Level of English<\/li>\\n<li>\\n<div>Strong focus on customer needs and understanding of how customers can behave<\/div>\\n<\/li>\\n<li>\\n<div>Strong communication, problem-solving and active listening skills<\/div>\\n<\/li>\\n<li>\\n<div>Strong written skills<\/div>\\n<\/li>\\n<li>\\n<div>Ability to multitask, prioritize, and thrive in a fast-paced and target-driven environment<\/div>\\n<\/li>\\n<li>\\n<div>Sense of ownership and pride in your performance and its impact on the company&rsquo;s success<\/div>\\n<\/li>\\n<\/ul>\\n<div>\\n<div><strong>What we offer:<\/strong><\/div>\\n<\/div>\\n<ul>\\n<li>\\n<div>Full Relocation Support (including flights, accommodation &amp; transportation)<\/div>\\n<\/li>\\n<li>\\n<div>Indefinite contract<\/div>\\n<\/li>\\n<li>\\n<div>Competitive remuneration package (14 Salaries\/year)<\/div>\\n<\/li>\\n<li>\\n<div>10% monthly performance bonus<\/div>\\n<\/li>\\n<li>\\n<div>Daily meal voucher in Up Hellas Mastercard<\/div>\\n<\/li>\\n<li>\\n<div>Private health insurance + Dental Care<\/div>\\n<\/li>\\n<li>\\n<div>Opportunities for international Career through the Concentrix International Mobility program<\/div>\\n<\/li>\\n<li>\\n<div>Employee events<\/div>\\n<\/li>\\n<li>\\n<div>Free gym, well-being activities, and a rooftop cinema with Acropolis views<\/div>\\n<\/li>\\n<li>\\n<div>Enjoy with your co-workers your lunch break at our new Restaurant<\/div>\\n<\/li>\\n<\/ul>\\n<p>You appreciate our values of recognition, integrity, unity, and commitment, and you are eager to create the \\\"wow\\\" too. More than your background, it is your motivation and your personality that will make you part of our fun-loving community.<\/p>\\n<p>Please note that non-EU residents must have a valid work permit in Greece to be considered for employment.<\/p>\\n<p><em><strong>Concentrix<\/strong><\/em>&nbsp;<em><strong>Greece is an equal-opportunity employer.<\/strong><\/em><\/p>\\n<p><em><strong>Concentrix considers diversity a fundamental resource and offers everyone accesses to employment opportunities, regardless of gender, age, religion, ethnicity, or any other classification protected by applicable national laws.<\/strong><\/em><\/p>\",\"ats_external_id\":\"GR-24\",\"location\":\"Athens, Attica\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-09-16T16:40:21.013+03:00\",\"created_at\":\"2025-04-29T09:50:28.793+03:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNA?\",\"apply_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yNA\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"\",\"job_industry\":\"\",\"contract_type\":\"\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-greece\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"1\",\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":\"0\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"313\",\"campaign_id\":\"23\",\"campaign_title\":\"Czech\/Slovak | Customer Service | Athens\",\"campaign_type\":\"job_application\",\"job_title\":\"Czech\/Slovak Speaking Customer Service Representative\",\"street\":null,\"address\":null,\"city\":\"Athens\",\"state\":null,\"postal_code\":null,\"region\":\"Attica\",\"country\":\"Greece\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p><strong>Job Description<\/strong><\/p>\\n<p>We are recruiting Customer Service Representatives for our clients, some of the top players on the global market in industries such as tech, finance, media, healthcare, travel, and more. Join our team of #GameChangers in <strong>Athens<\/strong> and bring out your communications skills<\/p>\\n<div>\\n<div><strong>Why join us<\/strong><\/div>\\n<\/div>\\n<div>\\n<div>Are you passionate about delivering a unique customer experience and have a natural drive to help people? Then join our fun-loving, multicultural team of #GameChangers at Concentrix Greece and use your communications skills in&nbsp;<strong>Czech or Slovak<\/strong>.<\/div>\\n<div>&nbsp;<\/div>\\n<\/div>\\n<div>\\n<div>No two days will be the same as you&rsquo;ll provide valuable and memorable experiences to a wide range of customers for some of the world&rsquo;s best brands.<\/div>\\n<\/div>\\n<div>\\n<div>&nbsp;<\/div>\\n<div><strong>What you&rsquo;ll be doing:<\/strong><\/div>\\n<\/div>\\n<ul>\\n<li>\\n<div>Manage inbound calls, emails, or live chats<\/div>\\n<\/li>\\n<li>\\n<div>Identify and assess customers&rsquo; needs to achieve satisfaction<\/div>\\n<\/li>\\n<li>\\n<div>Build sustainable relationships of trust through open and interactive communication<\/div>\\n<\/li>\\n<li>\\n<div>Provide accurate, valid, and complete information by using the right methods\/tools<\/div>\\n<\/li>\\n<li>\\n<div>Meet personal\/customer service team targets and call-handling quotas<\/div>\\n<\/li>\\n<li>\\n<div>Keep records of customer interactions, process customer accounts, and file documents<\/div>\\n<\/li>\\n<li>\\n<div>Follow communication procedures, guidelines, and policies<\/div>\\n<\/li>\\n<\/ul>\\n<div>\\n<div><strong>Requirements:<\/strong><\/div>\\n<\/div>\\n<ul>\\n<li>\\n<div>Proven customer support experience or experience as a client service representative<\/div>\\n<\/li>\\n<li>\\n<div>Fluent in <strong>Czech or Slovak<\/strong><\/div>\\n<\/li>\\n<li>Good Level of English<\/li>\\n<li>\\n<div>Strong focus on customer needs and understanding of how customers can behave<\/div>\\n<\/li>\\n<li>\\n<div>Strong communication, problem-solving and active listening skills<\/div>\\n<\/li>\\n<li>\\n<div>Strong written skills<\/div>\\n<\/li>\\n<li>\\n<div>Ability to multitask, prioritize, and thrive in a fast-paced and target-driven environment<\/div>\\n<\/li>\\n<li>\\n<div>Sense of ownership and pride in your performance and its impact on the company&rsquo;s success<\/div>\\n<\/li>\\n<\/ul>\\n<div>\\n<div><strong>What we offer:<\/strong><\/div>\\n<\/div>\\n<ul>\\n<li>\\n<div>Full Relocation Support (including flights, accommodation &amp; transportation)<\/div>\\n<\/li>\\n<li>\\n<div>Indefinite contract<\/div>\\n<\/li>\\n<li>\\n<div>Competitive remuneration package (14 Salaries\/year)<\/div>\\n<\/li>\\n<li>\\n<div>10% monthly performance bonus<\/div>\\n<\/li>\\n<li>\\n<div>Daily meal voucher in Up Hellas Mastercard<\/div>\\n<\/li>\\n<li>\\n<div>Private health insurance + Dental Care<\/div>\\n<\/li>\\n<li>\\n<div>Opportunities for international Career through the Concentrix International Mobility program<\/div>\\n<\/li>\\n<li>\\n<div>Employee events<\/div>\\n<\/li>\\n<li>\\n<div>Free gym, well-being activities, and a rooftop cinema with Acropolis views<\/div>\\n<\/li>\\n<li>\\n<div>Enjoy with your co-workers your lunch break at our new Restaurant<\/div>\\n<\/li>\\n<\/ul>\\n<p>You appreciate our values of recognition, integrity, unity, and commitment, and you are eager to create the \\\"wow\\\" too. More than your background, it is your motivation and your personality that will make you part of our fun-loving community.<\/p>\\n<p>Please note that non-EU residents must have a valid work permit in Greece to be considered for employment.<\/p>\\n<p><em><strong>Concentrix<\/strong><\/em>&nbsp;<em><strong>Greece is an equal-opportunity employer.<\/strong><\/em><\/p>\\n<p><em><strong>Concentrix considers diversity a fundamental resource and offers everyone accesses to employment opportunities, regardless of gender, age, religion, ethnicity, or any other classification protected by applicable national laws.<\/strong><\/em><\/p>\",\"ats_external_id\":\"GR-23\",\"location\":\"Athens, Attica\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-09-16T16:40:20.910+03:00\",\"created_at\":\"2025-04-29T09:48:44.397+03:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMw?\",\"apply_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMw\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"\",\"job_industry\":\"\",\"contract_type\":\"\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-greece\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"1\",\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":\"0\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"314\",\"campaign_id\":\"22\",\"campaign_title\":\"Polish | B2B Sales | Athens\",\"campaign_type\":\"job_application\",\"job_title\":\"Polish Speaking B2B Sales Representative \",\"street\":null,\"address\":null,\"city\":\"Athens\",\"state\":null,\"postal_code\":null,\"region\":\"Attica\",\"country\":\"Greece\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p><strong>Job Description:<\/strong><\/p>\\n<p>Are you fluent in <strong>Polish <\/strong>and passionate about Sales? Have you problem-solving and excellent communication skills? Can you identify challenges and find ways to increase productivity?<\/p>\\n<p>Are you passionate about closing deals and do you have a natural drive for sales? Then join our fun-loving, multicultural team of #GameChangers at Concentrix Greece&nbsp; and use your sales skills in <strong>Polish.<\/strong><\/p>\\n<p>No two days will be the same as you&rsquo;ll provide valuable and memorable experiences to a wide range of customers for some of the world&rsquo;s best brands.&nbsp;<\/p>\\n<p><strong>What you&rsquo;ll be doing:<\/strong>&nbsp;<\/p>\\n<ul>\\n<li>Contacting potential clients by phone and by email&nbsp;<\/li>\\n<li>Closely managing and reporting on your sales pipeline&nbsp;<\/li>\\n<li>Consult with small-to-medium sized businesses in the market&nbsp;<\/li>\\n<li>Implementing tailored sales strategies to client portfolio&nbsp;<\/li>\\n<\/ul>\\n<p><strong>Requirements:<\/strong>&nbsp;<\/p>\\n<ul>\\n<li>Work experience in sales&nbsp;<\/li>\\n<li>Fluent in\u202f <strong>Polish <\/strong>language and good command of the English language&nbsp;<\/li>\\n<li>Absolute willingness to compete and win&nbsp;<\/li>\\n<li>Demonstrated ability to create and close business&nbsp;<\/li>\\n<li>Strong customer communication skills&nbsp;<\/li>\\n<li>Team player, ability to collaborate effectively in an international, multicultural environment&nbsp;<\/li>\\n<li>Self-motivated, self-starter attitude&nbsp;<\/li>\\n<li>Problem-detection and solving skills&nbsp;<\/li>\\n<\/ul>\\n<p><strong>What we offer:<\/strong>&nbsp;<\/p>\\n<ul>\\n<li>Full Relocation Support (including flights, accommodation &amp; transportation)&nbsp;<\/li>\\n<li>Indefinite contract&nbsp;<\/li>\\n<li>Competitive remuneration package (14 Salaries\/year)&nbsp;<\/li>\\n<li>20-25% monthly performance bonus&nbsp;<\/li>\\n<li>Daily meal voucher in Up Hellas Mastercard&nbsp;&nbsp;<\/li>\\n<li>Private health insurance + Dental Care&nbsp;<\/li>\\n<li>Opportunities for international Career through our International Mobility program<\/li>\\n<li>A challenging working environment<\/li>\\n<li>Employee events<\/li>\\n<li>Free gym, well-being activities and a rooftop cinema with Acropolis views<\/li>\\n<li>Enjoy with your co-workers your lunch break at our new Restaurant&nbsp;<\/li>\\n<\/ul>\\n<p><em>You appreciate our values of recognition, integrity, unity, and commitment, and you are eager to create the \\\"wow\\\" too. More than your background, it is your motivation and your personality that will make you part of our fun-loving community.<\/em>&nbsp;<\/p>\\n<p><em>Please note that non-EU residents must have a valid work permit in Greece to be considered for employment.<\/em>&nbsp;<\/p>\\n<p><em><strong>Concentrix<\/strong><\/em>&nbsp;<em><strong>Greece is an equal-opportunity employer.<\/strong><\/em><\/p>\\n<p><em><strong>Concentrix considers diversity a fundamental resource and offers everyone accesses to employment opportunities, regardless of gender, age, religion, ethnicity, or any other classification protected by applicable national laws.<\/strong><\/em><\/p>\",\"ats_external_id\":\"GR-22\",\"location\":\"Athens, Attica\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-05T15:59:42.492+03:00\",\"created_at\":\"2025-04-29T09:47:36.733+03:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMg?\",\"apply_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMg\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"\",\"job_industry\":\"\",\"contract_type\":\"\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-greece\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"1\",\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":\"1\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"315\",\"campaign_id\":\"21\",\"campaign_title\":\"Polish | Customer Service | Athens\",\"campaign_type\":\"job_application\",\"job_title\":\"Polish Speaking Customer Service Representative\",\"street\":null,\"address\":null,\"city\":\"Athens\",\"state\":null,\"postal_code\":null,\"region\":\"Attica\",\"country\":\"Greece\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p><strong>Job Description<\/strong><\/p>\\n<p>We are recruiting Customer Service Representatives for our clients, some of the top players on the global market in industries such as tech, finance, media, healthcare, travel, and more. Join our team of #GameChangers in <strong>Athens<\/strong> and bring out your communications skills<\/p>\\n<div>\\n<div><strong>Why join us<\/strong><\/div>\\n<\/div>\\n<div>\\n<div>Are you passionate about delivering a unique customer experience and have a natural drive to help people? Then join our fun-loving, multicultural team of #GameChangers at Concentrix Greece and use your communications skills in&nbsp;<strong>Polish<\/strong>.<\/div>\\n<div>&nbsp;<\/div>\\n<\/div>\\n<div>\\n<div>No two days will be the same as you&rsquo;ll provide valuable and memorable experiences to a wide range of customers for some of the world&rsquo;s best brands.<\/div>\\n<\/div>\\n<div>\\n<div>&nbsp;<\/div>\\n<div><strong>What you&rsquo;ll be doing:<\/strong><\/div>\\n<\/div>\\n<ul>\\n<li>\\n<div>Manage inbound calls, emails, or live chats<\/div>\\n<\/li>\\n<li>\\n<div>Identify and assess customers&rsquo; needs to achieve satisfaction<\/div>\\n<\/li>\\n<li>\\n<div>Build sustainable relationships of trust through open and interactive communication<\/div>\\n<\/li>\\n<li>\\n<div>Provide accurate, valid, and complete information by using the right methods\/tools<\/div>\\n<\/li>\\n<li>\\n<div>Meet personal\/customer service team targets and call-handling quotas<\/div>\\n<\/li>\\n<li>\\n<div>Keep records of customer interactions, process customer accounts, and file documents<\/div>\\n<\/li>\\n<li>\\n<div>Follow communication procedures, guidelines, and policies<\/div>\\n<\/li>\\n<\/ul>\\n<div>\\n<div><strong>Requirements:<\/strong><\/div>\\n<\/div>\\n<ul>\\n<li>\\n<div>Proven customer support experience or experience as a client service representative<\/div>\\n<\/li>\\n<li>\\n<div>Fluent in&nbsp;<strong>Polish<\/strong><\/div>\\n<\/li>\\n<li>Good Level of English<\/li>\\n<li>\\n<div>Strong focus on customer needs and understanding of how customers can behave<\/div>\\n<\/li>\\n<li>\\n<div>Strong communication, problem-solving and active listening skills<\/div>\\n<\/li>\\n<li>\\n<div>Strong written skills<\/div>\\n<\/li>\\n<li>\\n<div>Ability to multitask, prioritize, and thrive in a fast-paced and target-driven environment<\/div>\\n<\/li>\\n<li>\\n<div>Sense of ownership and pride in your performance and its impact on the company&rsquo;s success<\/div>\\n<\/li>\\n<\/ul>\\n<div>\\n<div><strong>What we offer:<\/strong><\/div>\\n<\/div>\\n<ul>\\n<li>\\n<div>Full Relocation Support (including flights, accommodation &amp; transportation)<\/div>\\n<\/li>\\n<li>\\n<div>Indefinite contract<\/div>\\n<\/li>\\n<li>\\n<div>Competitive remuneration package (14 Salaries\/year)<\/div>\\n<\/li>\\n<li>\\n<div>10% monthly performance bonus<\/div>\\n<\/li>\\n<li>\\n<div>Daily meal voucher in Up Hellas Mastercard<\/div>\\n<\/li>\\n<li>\\n<div>Private health insurance + Dental Care<\/div>\\n<\/li>\\n<li>\\n<div>Opportunities for international Career through the Concentrix International Mobility program<\/div>\\n<\/li>\\n<li>\\n<div>Employee events<\/div>\\n<\/li>\\n<li>\\n<div>Free gym, well-being activities, and a rooftop cinema with Acropolis views<\/div>\\n<\/li>\\n<li>\\n<div>Enjoy with your co-workers your lunch break at our new Restaurant<\/div>\\n<\/li>\\n<\/ul>\\n<p>You appreciate our values of recognition, integrity, unity, and commitment, and you are eager to create the \\\"wow\\\" too. More than your background, it is your motivation and your personality that will make you part of our fun-loving community.<\/p>\\n<p>Please note that non-EU residents must have a valid work permit in Greece to be considered for employment.<\/p>\\n<p><em><strong>Concentrix<\/strong><\/em>&nbsp;<em><strong>Greece is an equal-opportunity employer.<\/strong><\/em><\/p>\\n<p><em><strong>Concentrix considers diversity a fundamental resource and offers everyone accesses to employment opportunities, regardless of gender, age, religion, ethnicity, or any other classification protected by applicable national laws.<\/strong><\/em><\/p>\",\"ats_external_id\":\"GR-21\",\"location\":\"Athens, Attica\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-09-17T15:43:59.189+03:00\",\"created_at\":\"2025-04-29T09:46:34.588+03:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMQ?\",\"apply_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMQ\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"\",\"job_industry\":\"\",\"contract_type\":\"\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-greece\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"1\",\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":\"1\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"316\",\"campaign_id\":\"20\",\"campaign_title\":\"Turkish | B2B Sales | Athens\",\"campaign_type\":\"job_application\",\"job_title\":\"Turkish Speaking B2B Sales Representative \",\"street\":null,\"address\":null,\"city\":\"Athens\",\"state\":null,\"postal_code\":null,\"region\":\"Attica\",\"country\":\"Greece\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p><strong>Job Description:<\/strong><\/p>\\n<p>Are you fluent in <strong>Turkish <\/strong>and passionate about Sales? Have you problem-solving and excellent communication skills? Can you identify challenges and find ways to increase productivity?<\/p>\\n<p>Are you passionate about closing deals and do you have a natural drive for sales? Then join our fun-loving, multicultural team of #GameChangers at Concentrix Greece&nbsp; and use your sales skills in <strong>Turkish.<\/strong><\/p>\\n<p>No two days will be the same as you&rsquo;ll provide valuable and memorable experiences to a wide range of customers for some of the world&rsquo;s best brands.&nbsp;<\/p>\\n<p><strong>What you&rsquo;ll be doing:<\/strong>&nbsp;<\/p>\\n<ul>\\n<li>Contacting potential clients by phone and by email&nbsp;<\/li>\\n<li>Closely managing and reporting on your sales pipeline&nbsp;<\/li>\\n<li>Consult with small-to-medium sized businesses in the market&nbsp;<\/li>\\n<li>Implementing tailored sales strategies to client portfolio&nbsp;<\/li>\\n<\/ul>\\n<p><strong>Requirements:<\/strong>&nbsp;<\/p>\\n<ul>\\n<li>Work experience in sales&nbsp;<\/li>\\n<li>Fluent in\u202f <strong>Turkish <\/strong>language and good command of the English language&nbsp;<\/li>\\n<li>Absolute willingness to compete and win&nbsp;<\/li>\\n<li>Demonstrated ability to create and close business&nbsp;<\/li>\\n<li>Strong customer communication skills&nbsp;<\/li>\\n<li>Team player, ability to collaborate effectively in an international, multicultural environment&nbsp;<\/li>\\n<li>Self-motivated, self-starter attitude&nbsp;<\/li>\\n<li>Problem-detection and solving skills&nbsp;<\/li>\\n<\/ul>\\n<p><strong>What we offer:<\/strong>&nbsp;<\/p>\\n<ul>\\n<li>Indefinite contract&nbsp;<\/li>\\n<li>Competitive remuneration package (14 Salaries\/year)&nbsp;<\/li>\\n<li>20-25% monthly performance bonus&nbsp;<\/li>\\n<li>Daily meal voucher in Up Hellas Mastercard&nbsp;&nbsp;<\/li>\\n<li>Private health insurance + Dental Care&nbsp;<\/li>\\n<li>Opportunities for international Career through our International Mobility program<\/li>\\n<li>A challenging working environment<\/li>\\n<li>Employee events<\/li>\\n<li>Free gym, well-being activities and a rooftop cinema with Acropolis views<\/li>\\n<li>Enjoy with your co-workers your lunch break at our new Restaurant&nbsp;<\/li>\\n<\/ul>\\n<p><em>You appreciate our values of recognition, integrity, unity, and commitment, and you are eager to create the \\\"wow\\\" too. More than your background, it is your motivation and your personality that will make you part of our fun-loving community.<\/em>&nbsp;<\/p>\\n<p><em>Please note that non-EU residents must have a valid work permit in Greece to be considered for employment.<\/em>&nbsp;<\/p>\\n<p><em><strong>Concentrix<\/strong><\/em>&nbsp;<em><strong>Greece is an equal-opportunity employer.<\/strong><\/em><\/p>\\n<p><em><strong>Concentrix considers diversity a fundamental resource and offers everyone accesses to employment opportunities, regardless of gender, age, religion, ethnicity, or any other classification protected by applicable national laws.<\/strong><\/em><\/p>\",\"ats_external_id\":\"GR-20\",\"location\":\"Athens, Attica\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-05T15:59:42.438+03:00\",\"created_at\":\"2025-04-29T09:45:22.597+03:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMA?\",\"apply_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8yMA\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-greece\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"3\",\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":\"1\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"317\",\"campaign_id\":\"19\",\"campaign_title\":\"Dutch | Customer Service | Remote\",\"campaign_type\":\"job_application\",\"job_title\":\"Dutch Speaking Customer Service Representative (Remote)\",\"street\":null,\"address\":null,\"city\":\"Remote\",\"state\":null,\"postal_code\":null,\"region\":\"Remote\",\"country\":\"Greece\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p><strong>Job Description<\/strong><\/p>\\n<p>We are recruiting Customer Service Representatives for our clients, some of the top players on the global market in industries such as tech, finance, media, healthcare, travel, and more. Join our team of #GameChangers from anywhere in Greece and bring out your communications skills.<\/p>\\n<div>\\n<div><strong>Why join us<\/strong><\/div>\\n<\/div>\\n<div>\\n<div>Are you passionate about delivering a unique customer experience and have a natural drive to help people? Then join our fun-loving, multicultural team of #GameChangers at Concentrix Greece and use your communications skills in<strong> Dutch.<\/strong><\/div>\\n<div>&nbsp;<\/div>\\n<\/div>\\n<div>\\n<div>No two days will be the same as you&rsquo;ll provide valuable and memorable experiences to a wide range of customers for some of the world&rsquo;s best brands.<\/div>\\n<\/div>\\n<div>\\n<div>&nbsp;<\/div>\\n<div><strong>What you&rsquo;ll be doing:<\/strong><\/div>\\n<\/div>\\n<ul>\\n<li>\\n<div>Manage inbound calls, emails, or live chats<\/div>\\n<\/li>\\n<li>\\n<div>Identify and assess customers&rsquo; needs to achieve satisfaction<\/div>\\n<\/li>\\n<li>\\n<div>Build sustainable relationships of trust through open and interactive communication<\/div>\\n<\/li>\\n<li>\\n<div>Provide accurate, valid, and complete information by using the right methods\/tools<\/div>\\n<\/li>\\n<li>\\n<div>Meet personal\/customer service team targets and call-handling quotas<\/div>\\n<\/li>\\n<li>\\n<div>Keep records of customer interactions, process customer accounts, and file documents<\/div>\\n<\/li>\\n<li>\\n<div>Follow communication procedures, guidelines, and policies<\/div>\\n<\/li>\\n<\/ul>\\n<div>\\n<div><strong>Requirements:<\/strong><\/div>\\n<\/div>\\n<ul>\\n<li>\\n<div>Proven customer support experience or experience as a client service representative<\/div>\\n<\/li>\\n<li>\\n<div>Fluent in&nbsp;<strong>Dutch<\/strong><\/div>\\n<\/li>\\n<li>Good Level of English<\/li>\\n<li>\\n<div>Strong focus on customer needs and understanding of how customers can behave<\/div>\\n<\/li>\\n<li>\\n<div>Strong communication, problem-solving and active listening skills<\/div>\\n<\/li>\\n<li>\\n<div>Strong written skills<\/div>\\n<\/li>\\n<li>\\n<div>Ability to multitask, prioritize, and thrive in a fast-paced and target-driven environment<\/div>\\n<\/li>\\n<li>\\n<div>Sense of ownership and pride in your performance and its impact on the company&rsquo;s success<\/div>\\n<\/li>\\n<\/ul>\\n<div>\\n<div><strong>What we offer:<\/strong><\/div>\\n<\/div>\\n<ul>\\n<li>100% work from home (anywhere in Greece)<\/li>\\n<li>\\n<div>Indefinite contract<\/div>\\n<\/li>\\n<li>\\n<div>Competitive remuneration package (14 Salaries\/year)<\/div>\\n<\/li>\\n<li>\\n<div>10% monthly performance bonus<\/div>\\n<\/li>\\n<li>\\n<div>Daily meal voucher in Up Hellas Mastercard<\/div>\\n<\/li>\\n<li>\\n<div>Private health insurance + Dental Care<\/div>\\n<\/li>\\n<li>\\n<div>Opportunities for international Career through the Concentrix International Mobility program<\/div>\\n<\/li>\\n<li>\\n<div>Employee events<\/div>\\n<\/li>\\n<li>\\n<div>Free gym, well-being activities, and a rooftop cinema with Acropolis views<\/div>\\n<\/li>\\n<li>\\n<div>Enjoy with your co-workers your lunch break at our new Restaurant<\/div>\\n<\/li>\\n<\/ul>\\n<p>You appreciate our values of recognition, integrity, unity, and commitment, and you are eager to create the \\\"wow\\\" too. More than your background, it is your motivation and your personality that will make you part of our fun-loving community.<\/p>\\n<p>Please note that non-EU residents must have a valid work permit in Greece to be considered for employment.<\/p>\\n<p><em><strong>Concentrix<\/strong><\/em>&nbsp;<em><strong>Greece is an equal-opportunity employer<\/strong><\/em><\/p>\\n<p><em><strong>Concentrix considers diversity a fundamental resource and offers everyone accesses to employment opportunities, regardless of gender, age, religion, ethnicity, or any other classification protected by applicable national laws.<\/strong><\/em><\/p>\",\"ats_external_id\":\"GR-19\",\"location\":\"Remote, Remote\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-01T02:59:03.086+03:00\",\"created_at\":\"2025-04-29T09:44:20.372+03:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xOQ?\",\"apply_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xOQ\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-greece\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"1\",\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":\"1\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"318\",\"campaign_id\":\"18\",\"campaign_title\":\"Dutch | Customer Service | Athens\",\"campaign_type\":\"job_application\",\"job_title\":\"Dutch Speaking Customer Service Representative\",\"street\":null,\"address\":null,\"city\":\"Athens\",\"state\":null,\"postal_code\":null,\"region\":\"Attica\",\"country\":\"Greece\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p><strong>Job Description<\/strong><\/p>\\n<p>We are recruiting Customer Service Representatives for our clients, some of the top players on the global market in industries such as tech, finance, media, healthcare, travel, and more. Join our team of #GameChangers in <strong>Athens<\/strong> and bring out your communications skills<\/p>\\n<div>\\n<div><strong>Why join us<\/strong><\/div>\\n<\/div>\\n<div>\\n<div>Are you passionate about delivering a unique customer experience and have a natural drive to help people? Then join our fun-loving, multicultural team of #GameChangers at Concentrix Greece and use your communications skills in&nbsp;<strong>Dutch<\/strong>.<\/div>\\n<div>&nbsp;<\/div>\\n<\/div>\\n<div>\\n<div>No two days will be the same as you&rsquo;ll provide valuable and memorable experiences to a wide range of customers for some of the world&rsquo;s best brands.<\/div>\\n<\/div>\\n<div>\\n<div>&nbsp;<\/div>\\n<div><strong>What you&rsquo;ll be doing:<\/strong><\/div>\\n<\/div>\\n<ul>\\n<li>\\n<div>Manage inbound calls, emails, or live chats<\/div>\\n<\/li>\\n<li>\\n<div>Identify and assess customers&rsquo; needs to achieve satisfaction<\/div>\\n<\/li>\\n<li>\\n<div>Build sustainable relationships of trust through open and interactive communication<\/div>\\n<\/li>\\n<li>\\n<div>Provide accurate, valid, and complete information by using the right methods\/tools<\/div>\\n<\/li>\\n<li>\\n<div>Meet personal\/customer service team targets and call-handling quotas<\/div>\\n<\/li>\\n<li>\\n<div>Keep records of customer interactions, process customer accounts, and file documents<\/div>\\n<\/li>\\n<li>\\n<div>Follow communication procedures, guidelines, and policies<\/div>\\n<\/li>\\n<\/ul>\\n<div>\\n<div><strong>Requirements:<\/strong><\/div>\\n<\/div>\\n<ul>\\n<li>\\n<div>Proven customer support experience or experience as a client service representative<\/div>\\n<\/li>\\n<li>\\n<div>Fluent in&nbsp;<strong>Dutch<\/strong><\/div>\\n<\/li>\\n<li>Good Level of English<\/li>\\n<li>\\n<div>Strong focus on customer needs and understanding of how customers can behave<\/div>\\n<\/li>\\n<li>\\n<div>Strong communication, problem-solving and active listening skills<\/div>\\n<\/li>\\n<li>\\n<div>Strong written skills<\/div>\\n<\/li>\\n<li>\\n<div>Ability to multitask, prioritize, and thrive in a fast-paced and target-driven environment<\/div>\\n<\/li>\\n<li>\\n<div>Sense of ownership and pride in your performance and its impact on the company&rsquo;s success<\/div>\\n<\/li>\\n<\/ul>\\n<div>\\n<div><strong>What we offer:<\/strong><\/div>\\n<\/div>\\n<ul>\\n<li>\\n<div>Full Relocation Support (including flights, accommodation &amp; transportation)<\/div>\\n<\/li>\\n<li>\\n<div>Indefinite contract<\/div>\\n<\/li>\\n<li>\\n<div>Competitive remuneration package (14 Salaries\/year)<\/div>\\n<\/li>\\n<li>\\n<div>10% monthly performance bonus<\/div>\\n<\/li>\\n<li>\\n<div>Daily meal voucher in Up Hellas Mastercard<\/div>\\n<\/li>\\n<li>\\n<div>Private health insurance + Dental Care<\/div>\\n<\/li>\\n<li>\\n<div>Opportunities for international Career through the Concentrix International Mobility program<\/div>\\n<\/li>\\n<li>\\n<div>Employee events<\/div>\\n<\/li>\\n<li>\\n<div>Free gym, well-being activities, and a rooftop cinema with Acropolis views<\/div>\\n<\/li>\\n<li>\\n<div>Enjoy with your co-workers your lunch break at our new Restaurant<\/div>\\n<\/li>\\n<\/ul>\\n<p>You appreciate our values of recognition, integrity, unity, and commitment, and you are eager to create the \\\"wow\\\" too. More than your background, it is your motivation and your personality that will make you part of our fun-loving community.<\/p>\\n<p>Please note that non-EU residents must have a valid work permit in Greece to be considered for employment.<\/p>\\n<p><em><strong>Concentrix<\/strong><\/em>&nbsp;<em><strong>Greece is an equal-opportunity employer.<\/strong><\/em><\/p>\\n<p><em><strong>Concentrix considers diversity a fundamental resource and offers everyone accesses to employment opportunities, regardless of gender, age, religion, ethnicity, or any other classification protected by applicable national laws.<\/strong><\/em><\/p>\",\"ats_external_id\":\"GR-18\",\"location\":\"Athens, Attica\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-09-16T16:40:20.664+03:00\",\"created_at\":\"2025-04-29T09:38:55.181+03:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xOA?\",\"apply_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xOA\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"\",\"job_industry\":\"\",\"contract_type\":\"\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-greece\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"1\",\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":\"1\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"319\",\"campaign_id\":\"17\",\"campaign_title\":\"Greek | B2B Sales | Athens\",\"campaign_type\":\"job_application\",\"job_title\":\"Greek Speaking Sales Representative\",\"street\":\"\",\"address\":\"\",\"city\":\"Athens\",\"state\":null,\"postal_code\":null,\"region\":null,\"country\":\"Greece\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p>Are you passionate about building strong business relationships, achieving sales targets, and delivering exceptional customer experiences? Do you have a natural drive for sales and enjoy turning business opportunities into successful partnerships?<\/p>\\n<p>Then join our multicultural team of #GameChangers at Concentrix Greece as a B2B Sales Agent, supporting one of the world's leading international companies, Philip Morris International (PMI).<\/p>\\n<p>In this role, you'll have the opportunity to use your communication and sales skills to engage with business partners and retailers, develop lasting relationships, and contribute to the success of an exciting and dynamic business environment.<\/p>\\n<p>No two days will be the same as you'll connect with business partners, identify new opportunities, provide tailored solutions, and help drive business growth.<\/p>\\n<p><strong>What you'll be doing:<\/strong><\/p>\\n<ul>\\n<li>Communicating with business partners and retailers through inbound and outbound calls, email, and chat.<\/li>\\n<li>Building and maintaining strong, long-lasting relationships with existing business partners.<\/li>\\n<li>Identifying new business opportunities, onboarding new retailers, and reactivating inactive business partners.<\/li>\\n<li>Understanding partners' business needs and providing tailored solutions to enhance their experience.<\/li>\\n<li>Presenting and promoting B2B services and products to support business growth.<\/li>\\n<li>Handling partner inquiries and resolving operational, technical, and order-related issues efficiently and professionally.<\/li>\\n<li>Supporting sales campaigns and business engagement activities.<\/li>\\n<li>Collaborating closely with sales teams and field representatives to achieve business objectives.<\/li>\\n<li>Effectively handling objections and identifying opportunities to strengthen business partnerships.<\/li>\\n<li>Maintaining accurate records of partner interactions and activities in the relevant systems.<\/li>\\n<\/ul>\\n<p><strong>Requirements:<\/strong><\/p>\\n<ul>\\n<li>Fluency in Greek and excellent written and verbal communication skills.<\/li>\\n<li>Strong commercial mindset with a passion for sales and achieving targets.<\/li>\\n<li>Excellent communication, negotiation, and relationship-building skills.<\/li>\\n<li>Ability to identify business opportunities and provide solutions tailored to partners' needs.<\/li>\\n<li>Strong customer orientation with active listening and problem-solving skills.<\/li>\\n<li>Self-motivated, goal-oriented attitude with a willingness to learn and develop.<\/li>\\n<li>Ability to multitask, prioritize responsibilities, and manage time effectively.<\/li>\\n<li>Team player with the ability to collaborate effectively in a dynamic working environment.<\/li>\\n<li>Good computer skills, including MS Office and internet applications.<\/li>\\n<li>Previous experience in customer service, call centers, B2B sales, or account management will be considered an asset.<\/li>\\n<li>Familiarity with CRM systems and digital customer service platforms will be considered a plus.<\/li>\\n<\/ul>\\n<p><strong>What we offer:<\/strong><\/p>\\n<ul>\\n<li>Indefinite contract.<\/li>\\n<li>Competitive remuneration package (14 salaries\/year).<\/li>\\n<li>Achievable monthly performance bonus.<\/li>\\n<li>Daily meal voucher through Up Hellas Mastercard.<\/li>\\n<li>Private health insurance and dental care.<\/li>\\n<li>Opportunities for international career development through the Concentrix International Mobility Program.<\/li>\\n<li>A dynamic and challenging working environment.<\/li>\\n<li>Employee events and team-building activities.<\/li>\\n<li>Free gym, well-being activities, and a rooftop cinema with Acropolis views.<\/li>\\n<li>Access to our on-site restaurant to enjoy your lunch break with colleagues.<\/li>\\n<\/ul>\\n<p>You appreciate our values of recognition, integrity, unity, and commitment, and you are eager to create the \\\"wow\\\" too. More than your background, it is your motivation, commercial mindset, and personality that will make you part of our fun-loving community.<\/p>\\n<p>Please note that non-EU residents must have a valid work permit in Greece to be considered for employment.<\/p>\\n<p><strong><em>Concentrix Greece is an equal-opportunity employer.<\/em><\/strong><\/p>\\n<p><strong><em>Concentrix considers diversity a fundamental resource and offers everyone access to employment opportunities, regardless of gender, age, religion, ethnicity, or any other classification protected by applicable national laws.<\/em><\/strong><\/p>\",\"ats_external_id\":\"GR-17\",\"location\":\"Athens\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-14T11:38:42.941+03:00\",\"created_at\":\"2025-04-29T09:36:10.850+03:00\",\"latitude\":\"37.9838096\",\"longitude\":\"23.7275388\",\"landing_page_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNw?\",\"apply_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNw\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-greece\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"3\",\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":\"1\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"320\",\"campaign_id\":\"16\",\"campaign_title\":\"Greek | Customer Service | Athens\",\"campaign_type\":\"job_application\",\"job_title\":\"Greek Speaking Customer Service Representative\",\"street\":null,\"address\":null,\"city\":\"Athens\",\"state\":null,\"postal_code\":null,\"region\":\"Attica\",\"country\":\"Greece\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p><strong>Job Description<\/strong><\/p>\\n<p>We are recruiting Customer Service Representatives for our clients, some of the top players on the global market in industries such as tech, finance, media, healthcare, travel, and more. Join our team of #GameChangers in <strong>Athens<\/strong> and bring out your communications skills<\/p>\\n<div>\\n<div><strong>Why join us<\/strong><\/div>\\n<\/div>\\n<div>\\n<div>Are you passionate about delivering a unique customer experience and have a natural drive to help people? 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More than your background, it is your motivation and your personality that will make you part of our fun-loving community.<\/p>\\n<p>Please note that non-EU residents must have a valid work permit in Greece to be considered for employment.<\/p>\\n<p><em><strong>Concentrix<\/strong><\/em>&nbsp;<em><strong>Greece is an equal-opportunity employer.<\/strong><\/em><\/p>\\n<p><em><strong>Concentrix considers diversity a fundamental resource and offers everyone accesses to employment opportunities, regardless of gender, age, religion, ethnicity, or any other classification protected by applicable national laws.<\/strong><\/em><\/p>\",\"ats_external_id\":\"GR-16\",\"location\":\"Athens, Attica\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-21T02:59:04.607+03:00\",\"created_at\":\"2025-04-29T09:34:46.429+03:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNg?\",\"apply_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNg\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"\",\"job_industry\":\"\",\"contract_type\":\"\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-greece\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"3\",\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":\"1\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"321\",\"campaign_id\":\"15\",\"campaign_title\":\"English | B2B Sales | Athens\",\"campaign_type\":\"job_application\",\"job_title\":\"English  Speaking B2B Sales Representative \",\"street\":null,\"address\":null,\"city\":\"Athens\",\"state\":null,\"postal_code\":null,\"region\":\"Attica\",\"country\":\"Greece\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p><strong>Job Description:<\/strong><\/p>\\n<p>Are you fluent in <strong>English <\/strong>and passionate about Sales? 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More than your background, it is your motivation and your personality that will make you part of our fun-loving community.<\/em>&nbsp;<\/p>\\n<p><em>Please note that non-EU residents must have a valid work permit in Greece to be considered for employment.<\/em>&nbsp;<\/p>\\n<p><em><strong>Concentrix<\/strong><\/em>&nbsp;<em><strong>Greece is an equal-opportunity employer.<\/strong><\/em><\/p>\\n<p><em><strong>Concentrix considers diversity a fundamental resource and offers everyone accesses to employment opportunities, regardless of gender, age, religion, ethnicity, or any other classification protected by applicable national laws.<\/strong><\/em><\/p>\",\"ats_external_id\":\"GR-15\",\"location\":\"Athens, Attica\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-05T15:59:42.388+03:00\",\"created_at\":\"2025-04-29T09:33:11.200+03:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNQ?\",\"apply_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xNQ\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"\",\"job_industry\":\"\",\"contract_type\":\"\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-greece\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"3\",\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":\"0\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"322\",\"campaign_id\":\"13\",\"campaign_title\":\"English | Customer Service | Athens\",\"campaign_type\":\"job_application\",\"job_title\":\"English Speaking Customer Service Representative\",\"street\":null,\"address\":null,\"city\":\"Athens\",\"state\":null,\"postal_code\":null,\"region\":\"Attica\",\"country\":\"Greece\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p><strong>Job Description<\/strong><\/p>\\n<p>We are recruiting Customer Service Representatives for our clients, some of the top players on the global market in industries such as tech, finance, media, healthcare, travel, and more. Join our team of #GameChangers in <strong>Athens<\/strong> and bring out your communications skills<\/p>\\n<div>\\n<div><strong>Why join us<\/strong><\/div>\\n<\/div>\\n<div>\\n<div>Are you passionate about delivering a unique customer experience and have a natural drive to help people? Then join our fun-loving, multicultural team of #GameChangers at Concentrix Greece and use your communications skills in&nbsp;<strong>English<\/strong>.<\/div>\\n<div>&nbsp;<\/div>\\n<\/div>\\n<div>\\n<div>No two days will be the same as you&rsquo;ll provide valuable and memorable experiences to a wide range of customers for some of the world&rsquo;s best brands.<\/div>\\n<\/div>\\n<div>\\n<div>&nbsp;<\/div>\\n<div><strong>What you&rsquo;ll be doing:<\/strong><\/div>\\n<\/div>\\n<ul>\\n<li>\\n<div>Manage inbound calls, emails, or live chats<\/div>\\n<\/li>\\n<li>\\n<div>Identify and assess customers&rsquo; needs to achieve satisfaction<\/div>\\n<\/li>\\n<li>\\n<div>Build sustainable relationships of trust through open and interactive communication<\/div>\\n<\/li>\\n<li>\\n<div>Provide accurate, valid, and complete information by using the right methods\/tools<\/div>\\n<\/li>\\n<li>\\n<div>Meet personal\/customer service team targets and call-handling quotas<\/div>\\n<\/li>\\n<li>\\n<div>Keep records of customer interactions, process customer accounts, and file documents<\/div>\\n<\/li>\\n<li>\\n<div>Follow communication procedures, guidelines, and policies<\/div>\\n<\/li>\\n<\/ul>\\n<div>\\n<div><strong>Requirements:<\/strong><\/div>\\n<\/div>\\n<ul>\\n<li>\\n<div>Proven customer support experience or experience as a client service representative<\/div>\\n<\/li>\\n<li>\\n<div>Fluent in&nbsp;<strong>English<\/strong><\/div>\\n<\/li>\\n<li>Good Level of English<\/li>\\n<li>\\n<div>Strong focus on customer needs and understanding of how customers can behave<\/div>\\n<\/li>\\n<li>\\n<div>Strong communication, problem-solving and active listening skills<\/div>\\n<\/li>\\n<li>\\n<div>Strong written skills<\/div>\\n<\/li>\\n<li>\\n<div>Ability to multitask, prioritize, and thrive in a fast-paced and target-driven environment<\/div>\\n<\/li>\\n<li>\\n<div>Sense of ownership and pride in your performance and its impact on the company&rsquo;s success<\/div>\\n<\/li>\\n<\/ul>\\n<div>\\n<div><strong>What we offer:<\/strong><\/div>\\n<\/div>\\n<ul>\\n<li>\\n<div>Indefinite contract<\/div>\\n<\/li>\\n<li>\\n<div>Competitive remuneration package (14 Salaries\/year)<\/div>\\n<\/li>\\n<li>\\n<div>10% monthly performance bonus<\/div>\\n<\/li>\\n<li>\\n<div>Daily meal voucher in Up Hellas Mastercard<\/div>\\n<\/li>\\n<li>\\n<div>Private health insurance + Dental Care<\/div>\\n<\/li>\\n<li>\\n<div>Opportunities for international Career through the Concentrix International Mobility program<\/div>\\n<\/li>\\n<li>\\n<div>Employee events<\/div>\\n<\/li>\\n<li>\\n<div>Free gym, well-being activities, and a rooftop cinema with Acropolis views<\/div>\\n<\/li>\\n<li>\\n<div>Enjoy with your co-workers your lunch break at our new Restaurant<\/div>\\n<\/li>\\n<\/ul>\\n<p>You appreciate our values of recognition, integrity, unity, and commitment, and you are eager to create the \\\"wow\\\" too. More than your background, it is your motivation and your personality that will make you part of our fun-loving community.<\/p>\\n<p>Please note that non-EU residents must have a valid work permit in Greece to be considered for employment.<\/p>\\n<p><em><strong>Concentrix<\/strong><\/em>&nbsp;<em><strong>Greece is an equal-opportunity employer.<\/strong><\/em><\/p>\\n<p><em><strong>Concentrix considers diversity a fundamental resource and offers everyone accesses to employment opportunities, regardless of gender, age, religion, ethnicity, or any other classification protected by applicable national laws.<\/strong><\/em><\/p>\",\"ats_external_id\":\"GR-13\",\"location\":\"Athens, Attica\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-21T02:59:32.283+03:00\",\"created_at\":\"2025-04-29T09:26:02.126+03:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMw?\",\"apply_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMw\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"\",\"job_industry\":\"\",\"contract_type\":\"\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-greece\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"1\",\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":\"1\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"323\",\"campaign_id\":\"12\",\"campaign_title\":\"Spanish | B2B Sales | Athens\",\"campaign_type\":\"job_application\",\"job_title\":\"Spanish Speaking B2B Sales Representative \",\"street\":null,\"address\":null,\"city\":\"Athens\",\"state\":null,\"postal_code\":null,\"region\":\"Attica\",\"country\":\"Greece\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p><strong>Job Description:<\/strong><\/p>\\n<p>Are you fluent in <strong>Spanish <\/strong>and passionate about Sales? Have you problem-solving and excellent communication skills? Can you identify challenges and find ways to increase productivity?<\/p>\\n<p>Are you passionate about closing deals and do you have a natural drive for sales? Then join our fun-loving, multicultural team of #GameChangers at Concentrix Greece&nbsp; and use your sales skills in&nbsp;<strong>Spanish<\/strong>.&nbsp;&nbsp;<\/p>\\n<p>No two days will be the same as you&rsquo;ll provide valuable and memorable experiences to a wide range of customers for some of the world&rsquo;s best brands.&nbsp;<\/p>\\n<p><strong>What you&rsquo;ll be doing:<\/strong>&nbsp;<\/p>\\n<ul>\\n<li>Contacting potential clients by phone and by email&nbsp;<\/li>\\n<li>Closely managing and reporting on your sales pipeline&nbsp;<\/li>\\n<li>Consult with small-to-medium sized businesses in the market&nbsp;<\/li>\\n<li>Implementing tailored sales strategies to client portfolio&nbsp;<\/li>\\n<\/ul>\\n<p><strong>Requirements:<\/strong>&nbsp;<\/p>\\n<ul>\\n<li>Work experience in sales&nbsp;<\/li>\\n<li>Fluent in\u202f <strong>Spanish <\/strong>language and good command of the English language&nbsp;<\/li>\\n<li>Absolute willingness to compete and win&nbsp;<\/li>\\n<li>Demonstrated ability to create and close business&nbsp;<\/li>\\n<li>Strong customer communication skills&nbsp;<\/li>\\n<li>Team player, ability to collaborate effectively in an international, multicultural environment&nbsp;<\/li>\\n<li>Self-motivated, self-starter attitude&nbsp;<\/li>\\n<li>Problem-detection and solving skills&nbsp;<\/li>\\n<\/ul>\\n<p><strong>What we offer:<\/strong>&nbsp;<\/p>\\n<ul>\\n<li>Full Relocation Support (including flights, accommodation &amp; transportation)&nbsp;<\/li>\\n<li>Indefinite contract&nbsp;<\/li>\\n<li>Competitive remuneration package (14 Salaries\/year)&nbsp;<\/li>\\n<li>20-25% monthly performance bonus&nbsp;<\/li>\\n<li>Daily meal voucher in Up Hellas Mastercard&nbsp;&nbsp;<\/li>\\n<li>Private health insurance + Dental Care&nbsp;<\/li>\\n<li>Opportunities for international Career through our International Mobility program<\/li>\\n<li>A challenging working environment<\/li>\\n<li>Employee events<\/li>\\n<li>Free gym, well-being activities and a rooftop cinema with Acropolis views<\/li>\\n<li>Enjoy with your co-workers your lunch break at our new Restaurant&nbsp;<\/li>\\n<\/ul>\\n<p><em>You appreciate our values of recognition, integrity, unity, and commitment, and you are eager to create the \\\"wow\\\" too. More than your background, it is your motivation and your personality that will make you part of our fun-loving community.<\/em>&nbsp;<\/p>\\n<p><em>Please note that non-EU residents must have a valid work permit in Greece to be considered for employment.<\/em>&nbsp;<\/p>\\n<p><em><strong>Concentrix<\/strong><\/em>&nbsp;<em><strong>Greece is an equal-opportunity employer.<\/strong><\/em><\/p>\\n<p><em><strong>Concentrix considers diversity a fundamental resource and offers everyone accesses to employment opportunities, regardless of gender, age, religion, ethnicity, or any other classification protected by applicable national laws.<\/strong><\/em><\/p>\",\"ats_external_id\":\"GR-12\",\"location\":\"Athens, Attica\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-01T17:27:35.772+03:00\",\"created_at\":\"2025-04-29T09:24:09.799+03:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMg?\",\"apply_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMg\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"\",\"job_industry\":\"\",\"contract_type\":\"\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-greece\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"3\",\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":\"1\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"324\",\"campaign_id\":\"11\",\"campaign_title\":\"Spanish | Customer Service | Athens\",\"campaign_type\":\"job_application\",\"job_title\":\"Spanish Speaking Customer Service Representative\",\"street\":null,\"address\":null,\"city\":\"Athens\",\"state\":null,\"postal_code\":null,\"region\":\"Attica\",\"country\":\"Greece\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p><strong>Job Description<\/strong><\/p>\\n<p>We are recruiting Customer Service Representatives for our clients, some of the top players on the global market in industries such as tech, finance, media, healthcare, travel, and more. Join our team of #GameChangers in <strong>Athens<\/strong> and bring out your communications skills<\/p>\\n<div>\\n<div><strong>Why join us<\/strong><\/div>\\n<\/div>\\n<div>\\n<div>Are you passionate about delivering a unique customer experience and have a natural drive to help people? Then join our fun-loving, multicultural team of #GameChangers at Concentrix Greece and use your communications skills in&nbsp;<strong>Spanish<\/strong>.<\/div>\\n<div>&nbsp;<\/div>\\n<\/div>\\n<div>\\n<div>No two days will be the same as you&rsquo;ll provide valuable and memorable experiences to a wide range of customers for some of the world&rsquo;s best brands.<\/div>\\n<\/div>\\n<div>\\n<div>&nbsp;<\/div>\\n<div><strong>What you&rsquo;ll be doing:<\/strong><\/div>\\n<\/div>\\n<ul>\\n<li>\\n<div>Manage inbound calls, emails, or live chats<\/div>\\n<\/li>\\n<li>\\n<div>Identify and assess customers&rsquo; needs to achieve satisfaction<\/div>\\n<\/li>\\n<li>\\n<div>Build sustainable relationships of trust through open and interactive communication<\/div>\\n<\/li>\\n<li>\\n<div>Provide accurate, valid, and complete information by using the right methods\/tools<\/div>\\n<\/li>\\n<li>\\n<div>Meet personal\/customer service team targets and call-handling quotas<\/div>\\n<\/li>\\n<li>\\n<div>Keep records of customer interactions, process customer accounts, and file documents<\/div>\\n<\/li>\\n<li>\\n<div>Follow communication procedures, guidelines, and policies<\/div>\\n<\/li>\\n<\/ul>\\n<div>\\n<div><strong>Requirements:<\/strong><\/div>\\n<\/div>\\n<ul>\\n<li>\\n<div>Proven customer support experience or experience as a client service representative<\/div>\\n<\/li>\\n<li>\\n<div>Fluent in&nbsp;<strong>Spanish<\/strong><\/div>\\n<\/li>\\n<li>Good Level of English<\/li>\\n<li>\\n<div>Strong focus on customer needs and understanding of how customers can behave<\/div>\\n<\/li>\\n<li>\\n<div>Strong communication, problem-solving and active listening skills<\/div>\\n<\/li>\\n<li>\\n<div>Strong written skills<\/div>\\n<\/li>\\n<li>\\n<div>Ability to multitask, prioritize, and thrive in a fast-paced and target-driven environment<\/div>\\n<\/li>\\n<li>\\n<div>Sense of ownership and pride in your performance and its impact on the company&rsquo;s success<\/div>\\n<\/li>\\n<\/ul>\\n<div>\\n<div><strong>What we offer:<\/strong><\/div>\\n<\/div>\\n<ul>\\n<li>\\n<div>Full Relocation Support (including flights, accommodation &amp; transportation)<\/div>\\n<\/li>\\n<li>\\n<div>Indefinite contract<\/div>\\n<\/li>\\n<li>\\n<div>Competitive remuneration package (14 Salaries\/year)<\/div>\\n<\/li>\\n<li>\\n<div>10% monthly performance bonus<\/div>\\n<\/li>\\n<li>\\n<div>Daily meal voucher in Up Hellas Mastercard<\/div>\\n<\/li>\\n<li>\\n<div>Private health insurance + Dental Care<\/div>\\n<\/li>\\n<li>\\n<div>Opportunities for international Career through the Concentrix International Mobility program<\/div>\\n<\/li>\\n<li>\\n<div>Employee events<\/div>\\n<\/li>\\n<li>\\n<div>Free gym, well-being activities, and a rooftop cinema with Acropolis views<\/div>\\n<\/li>\\n<li>\\n<div>Enjoy with your co-workers your lunch break at our new Restaurant<\/div>\\n<\/li>\\n<\/ul>\\n<p>You appreciate our values of recognition, integrity, unity, and commitment, and you are eager to create the \\\"wow\\\" too. More than your background, it is your motivation and your personality that will make you part of our fun-loving community.<\/p>\\n<p>Please note that non-EU residents must have a valid work permit in Greece to be considered for employment.<\/p>\\n<p><em><strong>Concentrix<\/strong><\/em>&nbsp;<em><strong>Greece is an equal-opportunity employer.<\/strong><\/em><\/p>\\n<p><em><strong>Concentrix considers diversity a fundamental resource and offers everyone accesses to employment opportunities, regardless of gender, age, religion, ethnicity, or any other classification protected by applicable national laws.<\/strong><\/em><\/p>\",\"ats_external_id\":\"GR-11\",\"location\":\"Athens, Attica\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-09-16T16:40:20.222+03:00\",\"created_at\":\"2025-04-29T09:22:33.540+03:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMQ?\",\"apply_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMQ\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"\",\"job_industry\":\"\",\"contract_type\":\"\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-greece\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"1\",\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":\"1\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"325\",\"campaign_id\":\"10\",\"campaign_title\":\"Italian | B2B Sales | Remote\",\"campaign_type\":\"job_application\",\"job_title\":\"Italian Speaking B2B Sales Representative (Remote)\",\"street\":null,\"address\":null,\"city\":\"Remote\",\"state\":null,\"postal_code\":null,\"region\":\"Remote\",\"country\":\"Greece\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p><strong>Job Description:<\/strong><\/p>\\n<p>Are you fluent in German and passionate about Sales? Have you problem-solving and excellent communication skills? Can you identify challenges and find ways to increase productivity?<\/p>\\n<p>Are you passionate about closing deals and do you have a natural drive for sales? Then join our fun-loving, multicultural team of #GameChangers at Concentrix Greece&nbsp; and use your sales skills in <strong>Italian.<\/strong><\/p>\\n<p>No two days will be the same as you&rsquo;ll provide valuable and memorable experiences to a wide range of customers for some of the world&rsquo;s best brands.&nbsp;<\/p>\\n<p><strong>What you&rsquo;ll be doing:<\/strong>&nbsp;<\/p>\\n<ul>\\n<li>Contacting potential clients by phone and by email&nbsp;<\/li>\\n<li>Closely managing and reporting on your sales pipeline&nbsp;<\/li>\\n<li>Consult with small-to-medium sized businesses in the market&nbsp;<\/li>\\n<li>Implementing tailored sales strategies to client portfolio&nbsp;<\/li>\\n<\/ul>\\n<p><strong>Requirements:<\/strong>&nbsp;<\/p>\\n<ul>\\n<li>Work experience in sales&nbsp;<\/li>\\n<li>Fluent in\u202f <strong>Italian\u202f<\/strong><strong> <\/strong>language and good command of the English language&nbsp;<\/li>\\n<li>Absolute willingness to compete and win&nbsp;<\/li>\\n<li>Demonstrated ability to create and close business&nbsp;<\/li>\\n<li>Strong customer communication skills&nbsp;<\/li>\\n<li>Team player, ability to collaborate effectively in an international, multicultural environment&nbsp;<\/li>\\n<li>Self-motivated, self-starter attitude&nbsp;<\/li>\\n<li>Problem-detection and solving skills&nbsp;<\/li>\\n<\/ul>\\n<p><strong>What we offer:<\/strong>&nbsp;<\/p>\\n<ul>\\n<li>100% work from home (anywhere in Greece)<\/li>\\n<li>Indefinite contract&nbsp;<\/li>\\n<li>Competitive remuneration package (14 Salaries\/year)&nbsp;<\/li>\\n<li>20-25% monthly performance bonus&nbsp;<\/li>\\n<li>Daily meal voucher in Up Hellas Mastercard&nbsp;&nbsp;<\/li>\\n<li>Private health insurance + Dental Care&nbsp;<\/li>\\n<li>Opportunities for international Career through our International Mobility program<\/li>\\n<li>A challenging working environment<\/li>\\n<li>Employee events<\/li>\\n<li>Free gym, well-being activities and a rooftop cinema with Acropolis views<\/li>\\n<li>Enjoy with your co-workers your lunch break at our new Restaurant&nbsp;<\/li>\\n<\/ul>\\n<p><em>You appreciate our values of recognition, integrity, unity, and commitment, and you are eager to create the \\\"wow\\\" too. More than your background, it is your motivation and your personality that will make you part of our fun-loving community.<\/em>&nbsp;<\/p>\\n<p><em>Please note that non-EU residents must have a valid work permit in Greece to be considered for employment.<\/em>&nbsp;<\/p>\\n<p><em><strong>Concentrix<\/strong><\/em>&nbsp;<em><strong>Greece is an equal-opportunity employer.<\/strong><\/em><\/p>\\n<p><em><strong>Concentrix considers diversity a fundamental resource and offers everyone accesses to employment opportunities, regardless of gender, age, religion, ethnicity, or any other classification protected by applicable national laws.<\/strong><\/em><\/p>\",\"ats_external_id\":\"GR-10\",\"location\":\"Remote, Remote\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-05T15:59:42.336+03:00\",\"created_at\":\"2025-04-28T17:22:00.359+03:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMA?\",\"apply_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8xMA\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"\",\"job_industry\":\"\",\"contract_type\":\"\",\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-greece\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"3\",\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":\"1\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"326\",\"campaign_id\":\"9\",\"campaign_title\":\"Italian | B2B Sales | Athens\",\"campaign_type\":\"job_application\",\"job_title\":\"Italian Speaking B2B Sales Representative \",\"street\":null,\"address\":null,\"city\":\"Athens\",\"state\":null,\"postal_code\":null,\"region\":\"Attica\",\"country\":\"Greece\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p><strong>Job Description:<\/strong><\/p>\\n<p>Are you fluent in <strong>Italian <\/strong>and passionate about Sales? Have you problem-solving and excellent communication skills? Can you identify challenges and find ways to increase productivity?<\/p>\\n<p>Are you passionate about closing deals and do you have a natural drive for sales? Then join our fun-loving, multicultural team of #GameChangers at Concentrix Greece&nbsp; and use your sales skills in&nbsp;<strong>Italian<\/strong>.&nbsp;&nbsp;<\/p>\\n<p>No two days will be the same as you&rsquo;ll provide valuable and memorable experiences to a wide range of customers for some of the world&rsquo;s best brands.&nbsp;<\/p>\\n<p><strong>What you&rsquo;ll be doing:<\/strong>&nbsp;<\/p>\\n<ul>\\n<li>Contacting potential clients by phone and by email&nbsp;<\/li>\\n<li>Closely managing and reporting on your sales pipeline&nbsp;<\/li>\\n<li>Consult with small-to-medium sized businesses in the market&nbsp;<\/li>\\n<li>Implementing tailored sales strategies to client portfolio&nbsp;<\/li>\\n<\/ul>\\n<p><strong>Requirements:<\/strong>&nbsp;<\/p>\\n<ul>\\n<li>Work experience in sales&nbsp;<\/li>\\n<li>Fluent in\u202f <strong>Italian <\/strong>language and good command of the English language&nbsp;<\/li>\\n<li>Absolute willingness to compete and win&nbsp;<\/li>\\n<li>Demonstrated ability to create and close business&nbsp;<\/li>\\n<li>Strong customer communication skills&nbsp;<\/li>\\n<li>Team player, ability to collaborate effectively in an international, multicultural environment&nbsp;<\/li>\\n<li>Self-motivated, self-starter attitude&nbsp;<\/li>\\n<li>Problem-detection and solving skills&nbsp;<\/li>\\n<\/ul>\\n<p><strong>What we offer:<\/strong>&nbsp;<\/p>\\n<ul>\\n<li>Full Relocation Support (including flights, accommodation &amp; transportation)&nbsp;<\/li>\\n<li>Indefinite contract&nbsp;<\/li>\\n<li>Competitive remuneration package (14 Salaries\/year)&nbsp;<\/li>\\n<li>20-25% monthly performance bonus&nbsp;<\/li>\\n<li>Daily meal voucher in Up Hellas Mastercard&nbsp;&nbsp;<\/li>\\n<li>Private health insurance + Dental Care&nbsp;<\/li>\\n<li>Opportunities for international Career through our International Mobility program<\/li>\\n<li>A challenging working environment<\/li>\\n<li>Employee events<\/li>\\n<li>Free gym, well-being activities and a rooftop cinema with Acropolis views<\/li>\\n<li>Enjoy with your co-workers your lunch break at our new Restaurant&nbsp;<\/li>\\n<\/ul>\\n<p><em>You appreciate our values of recognition, integrity, unity, and commitment, and you are eager to create the \\\"wow\\\" too. More than your background, it is your motivation and your personality that will make you part of our fun-loving community.<\/em>&nbsp;<\/p>\\n<p><em>Please note that non-EU residents must have a valid work permit in Greece to be considered for employment.<\/em>&nbsp;<\/p>\\n<p><em><strong>Concentrix<\/strong><\/em>&nbsp;<em><strong>Greece is an equal-opportunity employer.<\/strong><\/em><\/p>\\n<p><em><strong>Concentrix considers diversity a fundamental resource and offers everyone accesses to employment opportunities, regardless of gender, age, religion, ethnicity, or any other classification protected by applicable national laws.<\/strong><\/em><\/p>\",\"ats_external_id\":\"GR-9\",\"location\":\"Athens, Attica\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-20T02:59:03.145+03:00\",\"created_at\":\"2025-04-28T17:20:59.744+03:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC85?\",\"apply_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC85\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"\",\"job_industry\":\"\",\"contract_type\":\"\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-greece\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"3\",\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"1\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":\"1\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"327\",\"campaign_id\":\"8\",\"campaign_title\":\"Italian | Customer Service | Athens\",\"campaign_type\":\"job_application\",\"job_title\":\"Italian Speaking Customer Service Representative\",\"street\":null,\"address\":null,\"city\":\"Athens\",\"state\":null,\"postal_code\":null,\"region\":\"Attica\",\"country\":\"Greece\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p><strong>Job Description<\/strong><\/p>\\n<p>We are recruiting Customer Service Representatives for our clients, some of the top players on the global market in industries such as tech, finance, media, healthcare, travel, and more. Join our team of #GameChangers in <strong>Athens<\/strong> and bring out your communications skills<\/p>\\n<div>\\n<div><strong>Why join us<\/strong><\/div>\\n<\/div>\\n<div>\\n<div>Are you passionate about delivering a unique customer experience and have a natural drive to help people? Then join our fun-loving, multicultural team of #GameChangers at Concentrix Greece and use your communications skills in&nbsp;<strong>Italian<\/strong>.<\/div>\\n<div>&nbsp;<\/div>\\n<\/div>\\n<div>\\n<div>No two days will be the same as you&rsquo;ll provide valuable and memorable experiences to a wide range of customers for some of the world&rsquo;s best brands.<\/div>\\n<\/div>\\n<div>\\n<div>&nbsp;<\/div>\\n<div><strong>What you&rsquo;ll be doing:<\/strong><\/div>\\n<\/div>\\n<ul>\\n<li>\\n<div>Manage inbound calls, emails, or live chats<\/div>\\n<\/li>\\n<li>\\n<div>Identify and assess customers&rsquo; needs to achieve satisfaction<\/div>\\n<\/li>\\n<li>\\n<div>Build sustainable relationships of trust through open and interactive communication<\/div>\\n<\/li>\\n<li>\\n<div>Provide accurate, valid, and complete information by using the right methods\/tools<\/div>\\n<\/li>\\n<li>\\n<div>Meet personal\/customer service team targets and call-handling quotas<\/div>\\n<\/li>\\n<li>\\n<div>Keep records of customer interactions, process customer accounts, and file documents<\/div>\\n<\/li>\\n<li>\\n<div>Follow communication procedures, guidelines, and policies<\/div>\\n<\/li>\\n<\/ul>\\n<div>\\n<div><strong>Requirements:<\/strong><\/div>\\n<\/div>\\n<ul>\\n<li>\\n<div>Proven customer support experience or experience as a client service representative<\/div>\\n<\/li>\\n<li>\\n<div>Fluent in&nbsp;<strong>Italian<\/strong><\/div>\\n<\/li>\\n<li>Good Level of English<\/li>\\n<li>\\n<div>Strong focus on customer needs and understanding of how customers can behave<\/div>\\n<\/li>\\n<li>\\n<div>Strong communication, problem-solving and active listening skills<\/div>\\n<\/li>\\n<li>\\n<div>Strong written skills<\/div>\\n<\/li>\\n<li>\\n<div>Ability to multitask, prioritize, and thrive in a fast-paced and target-driven environment<\/div>\\n<\/li>\\n<li>\\n<div>Sense of ownership and pride in your performance and its impact on the company&rsquo;s success<\/div>\\n<\/li>\\n<\/ul>\\n<div>\\n<div><strong>What we offer:<\/strong><\/div>\\n<\/div>\\n<ul>\\n<li>\\n<div>Full Relocation Support (including flights, accommodation &amp; transportation)<\/div>\\n<\/li>\\n<li>\\n<div>Indefinite contract<\/div>\\n<\/li>\\n<li>\\n<div>Competitive remuneration package (14 Salaries\/year)<\/div>\\n<\/li>\\n<li>\\n<div>10% monthly performance bonus<\/div>\\n<\/li>\\n<li>\\n<div>Daily meal voucher in Up Hellas Mastercard<\/div>\\n<\/li>\\n<li>\\n<div>Private health insurance + Dental Care<\/div>\\n<\/li>\\n<li>\\n<div>Opportunities for international Career through the Concentrix International Mobility program<\/div>\\n<\/li>\\n<li>\\n<div>Employee events<\/div>\\n<\/li>\\n<li>\\n<div>Free gym, well-being activities, and a rooftop cinema with Acropolis views<\/div>\\n<\/li>\\n<li>\\n<div>Enjoy with your co-workers your lunch break at our new Restaurant<\/div>\\n<\/li>\\n<\/ul>\\n<p>You appreciate our values of recognition, integrity, unity, and commitment, and you are eager to create the \\\"wow\\\" too. More than your background, it is your motivation and your personality that will make you part of our fun-loving community.<\/p>\\n<p>Please note that non-EU residents must have a valid work permit in Greece to be considered for employment.<\/p>\\n<p><em><strong>Concentrix<\/strong><\/em>&nbsp;<em><strong>Greece is an equal-opportunity employer<\/strong><\/em><\/p>\\n<p><em><strong>Concentrix considers diversity a fundamental resource and offers everyone accesses to employment opportunities, regardless of gender, age, religion, ethnicity, or any other classification protected by applicable national laws.<\/strong><\/em><\/p>\",\"ats_external_id\":\"GR-8\",\"location\":\"Athens, Attica\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-14T02:59:03.956+03:00\",\"created_at\":\"2025-04-28T17:19:22.280+03:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC84?\",\"apply_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC84\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"\",\"job_industry\":\"\",\"contract_type\":\"\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-greece\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"1\",\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":\"1\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"328\",\"campaign_id\":\"7\",\"campaign_title\":\"French | B2B Sales | Athens\",\"campaign_type\":\"job_application\",\"job_title\":\"French Speaking B2B Sales Representative \",\"street\":\"\",\"address\":\"\",\"city\":\"Athens\",\"state\":null,\"postal_code\":null,\"region\":null,\"country\":\"Greece\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p><strong>Job Description:<\/strong><\/p>\\n<p>Are you fluent in <strong>French<\/strong> and passionate about Sales? Have you problem-solving and excellent communication skills? Can you identify challenges and find ways to increase productivity?<\/p>\\n<p>Are you passionate about closing deals and do you have a natural drive for sales? Then join our fun-loving, multicultural team of #GameChangers at Concentrix Greece&nbsp; and use your sales skills in <strong>French<\/strong><\/p>\\n<p>No two days will be the same as you&rsquo;ll provide valuable and memorable experiences to a wide range of customers for some of the world&rsquo;s best brands.&nbsp;<\/p>\\n<p><strong>What you&rsquo;ll be doing:<\/strong>&nbsp;<\/p>\\n<ul>\\n<li>Contacting potential clients by phone and by email&nbsp;<\/li>\\n<li>Closely managing and reporting on your sales pipeline&nbsp;<\/li>\\n<li>Consult with small-to-medium sized businesses in the market&nbsp;<\/li>\\n<li>Implementing tailored sales strategies to client portfolio&nbsp;<\/li>\\n<\/ul>\\n<p><strong>Requirements:<\/strong>&nbsp;<\/p>\\n<ul>\\n<li>Work experience in sales&nbsp;<\/li>\\n<li>Fluent in\u202f <strong>French<\/strong><strong> <\/strong>language and good command of the English language&nbsp;<\/li>\\n<li>Absolute willingness to compete and win&nbsp;<\/li>\\n<li>Demonstrated ability to create and close business&nbsp;<\/li>\\n<li>Strong customer communication skills&nbsp;<\/li>\\n<li>Team player, ability to collaborate effectively in an international, multicultural environment&nbsp;<\/li>\\n<li>Self-motivated, self-starter attitude&nbsp;<\/li>\\n<li>Problem-detection and solving skills&nbsp;<\/li>\\n<\/ul>\\n<p><strong>What we offer:<\/strong>&nbsp;<\/p>\\n<ul>\\n<li>Full Relocation Support (including flights, accommodation &amp; transportation)&nbsp;<\/li>\\n<li>Indefinite contract&nbsp;<\/li>\\n<li>Competitive remuneration package (14 Salaries\/year)&nbsp;<\/li>\\n<li>20-25% monthly performance bonus&nbsp;<\/li>\\n<li>Daily meal voucher in Up Hellas Mastercard&nbsp;&nbsp;<\/li>\\n<li>Private health insurance + Dental Care&nbsp;<\/li>\\n<li>Opportunities for international Career through our International Mobility program<\/li>\\n<li>A challenging working environment<\/li>\\n<li>Employee events<\/li>\\n<li>Free gym, well-being activities and a rooftop cinema with Acropolis views<\/li>\\n<li>Enjoy with your co-workers your lunch break at our new Restaurant&nbsp;<\/li>\\n<\/ul>\\n<p><em>You appreciate our values of recognition, integrity, unity, and commitment, and you are eager to create the \\\"wow\\\" too. More than your background, it is your motivation and your personality that will make you part of our fun-loving community.<\/em>&nbsp;<\/p>\\n<p><em>Please note that non-EU residents must have a valid work permit in Greece to be considered for employment.<\/em>&nbsp;<\/p>\\n<p><em><strong>Concentrix<\/strong><\/em>&nbsp;<em><strong>Greece is an equal-opportunity employer.<\/strong><\/em><\/p>\\n<p><em><strong>Concentrix considers diversity a fundamental resource and offers everyone accesses to employment opportunities, regardless of gender, age, religion, ethnicity, or any other classification protected by applicable national laws.<\/strong><\/em><\/p>\",\"ats_external_id\":\"GR-7\",\"location\":\"Athens\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-15T02:59:03.472+03:00\",\"created_at\":\"2025-04-28T17:15:54.633+03:00\",\"latitude\":\"37.9838096\",\"longitude\":\"23.7275388\",\"landing_page_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83?\",\"apply_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC83\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-greece\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"3\",\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"1\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":\"1\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"329\",\"campaign_id\":\"6\",\"campaign_title\":\"French | Customer Service | Athens\",\"campaign_type\":\"job_application\",\"job_title\":\"French Speaking Customer Service Representative\",\"street\":null,\"address\":null,\"city\":\"Athens\",\"state\":null,\"postal_code\":null,\"region\":\"Attica\",\"country\":\"Greece\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p><strong>Job Description<\/strong><\/p>\\n<p>We are recruiting Customer Service Representatives for our clients, some of the top players on the global market in industries such as tech, finance, media, healthcare, travel, and more. Join our team of #GameChangers in <strong>Athens<\/strong> and bring out your communications skills<\/p>\\n<div>\\n<div><strong>Why join us<\/strong><\/div>\\n<\/div>\\n<div>\\n<div>Are you passionate about delivering a unique customer experience and have a natural drive to help people? Then join our fun-loving, multicultural team of #GameChangers at Concentrix Greece and use your communications skills in&nbsp;<strong>French<\/strong>.<\/div>\\n<div>&nbsp;<\/div>\\n<\/div>\\n<div>\\n<div>No two days will be the same as you&rsquo;ll provide valuable and memorable experiences to a wide range of customers for some of the world&rsquo;s best brands.<\/div>\\n<\/div>\\n<div>\\n<div>&nbsp;<\/div>\\n<div><strong>What you&rsquo;ll be doing:<\/strong><\/div>\\n<\/div>\\n<ul>\\n<li>\\n<div>Manage inbound calls, emails, or live chats<\/div>\\n<\/li>\\n<li>\\n<div>Identify and assess customers&rsquo; needs to achieve satisfaction<\/div>\\n<\/li>\\n<li>\\n<div>Build sustainable relationships of trust through open and interactive communication<\/div>\\n<\/li>\\n<li>\\n<div>Provide accurate, valid, and complete information by using the right methods\/tools<\/div>\\n<\/li>\\n<li>\\n<div>Meet personal\/customer service team targets and call-handling quotas<\/div>\\n<\/li>\\n<li>\\n<div>Keep records of customer interactions, process customer accounts, and file documents<\/div>\\n<\/li>\\n<li>\\n<div>Follow communication procedures, guidelines, and policies<\/div>\\n<\/li>\\n<\/ul>\\n<div>\\n<div><strong>Requirements:<\/strong><\/div>\\n<\/div>\\n<ul>\\n<li>\\n<div>Proven customer support experience or experience as a client service representative<\/div>\\n<\/li>\\n<li>\\n<div>Fluent in&nbsp;<strong>French<\/strong><\/div>\\n<\/li>\\n<li>Good Level of English<\/li>\\n<li>\\n<div>Strong focus on customer needs and understanding of how customers can behave<\/div>\\n<\/li>\\n<li>\\n<div>Strong communication, problem-solving and active listening skills<\/div>\\n<\/li>\\n<li>\\n<div>Strong written skills<\/div>\\n<\/li>\\n<li>\\n<div>Ability to multitask, prioritize, and thrive in a fast-paced and target-driven environment<\/div>\\n<\/li>\\n<li>\\n<div>Sense of ownership and pride in your performance and its impact on the company&rsquo;s success<\/div>\\n<\/li>\\n<\/ul>\\n<div>\\n<div><strong>What we offer:<\/strong><\/div>\\n<\/div>\\n<ul>\\n<li>\\n<div>Full Relocation Support (including flights, accommodation &amp; transportation)<\/div>\\n<\/li>\\n<li>\\n<div>Indefinite contract<\/div>\\n<\/li>\\n<li>\\n<div>Competitive remuneration package (14 Salaries\/year)<\/div>\\n<\/li>\\n<li>\\n<div>10% monthly performance bonus<\/div>\\n<\/li>\\n<li>\\n<div>Daily meal voucher in Up Hellas Mastercard<\/div>\\n<\/li>\\n<li>\\n<div>Private health insurance + Dental Care<\/div>\\n<\/li>\\n<li>\\n<div>Opportunities for international Career through the Concentrix International Mobility program<\/div>\\n<\/li>\\n<li>\\n<div>Employee events<\/div>\\n<\/li>\\n<li>\\n<div>Free gym, well-being activities, and a rooftop cinema with Acropolis views<\/div>\\n<\/li>\\n<li>\\n<div>Enjoy with your co-workers your lunch break at our new Restaurant<\/div>\\n<\/li>\\n<\/ul>\\n<p>You appreciate our values of recognition, integrity, unity, and commitment, and you are eager to create the \\\"wow\\\" too. More than your background, it is your motivation and your personality that will make you part of our fun-loving community.<\/p>\\n<p>Please note that non-EU residents must have a valid work permit in Greece to be considered for employment.<\/p>\\n<p><em><strong>Concentrix<\/strong><\/em>&nbsp;<em><strong>Greece is an equal-opportunity employer.<\/strong><\/em><\/p>\\n<p><em><strong>Concentrix considers diversity a fundamental resource and offers everyone accesses to employment opportunities, regardless of gender, age, religion, ethnicity, or any other classification protected by applicable national laws.<\/strong><\/em><\/p>\",\"ats_external_id\":\"GR-6\",\"location\":\"Athens, Attica\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-19T02:59:03.286+03:00\",\"created_at\":\"2025-04-28T17:14:12.806+03:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82?\",\"apply_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC82\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"\",\"job_industry\":\"\",\"contract_type\":\"\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-greece\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"1\",\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":\"1\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"330\",\"campaign_id\":\"5\",\"campaign_title\":\"German | B2B Sales | Athens\",\"campaign_type\":\"job_application\",\"job_title\":\"German Speaking B2B Sales Representative \",\"street\":\"\",\"address\":\"\",\"city\":\"Athens\",\"state\":null,\"postal_code\":null,\"region\":null,\"country\":\"Greece\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p><strong>Job Description:<\/strong><\/p>\\n<p>Are you fluent in <strong>German<\/strong> and passionate about Sales? Have you problem-solving and excellent communication skills? Can you identify challenges and find ways to increase productivity?<\/p>\\n<p>Are you passionate about closing deals and do you have a natural drive for sales? Then join our fun-loving, multicultural team of #GameChangers at Concentrix Greece&nbsp; and use your sales skills in&nbsp;<strong>German<\/strong>.&nbsp;&nbsp;<\/p>\\n<p>No two days will be the same as you&rsquo;ll provide valuable and memorable experiences to a wide range of customers for some of the world&rsquo;s best brands.&nbsp;<\/p>\\n<p><strong>What you&rsquo;ll be doing:<\/strong>&nbsp;<\/p>\\n<ul>\\n<li>Contacting potential clients by phone and by email&nbsp;<\/li>\\n<li>Closely managing and reporting on your sales pipeline&nbsp;<\/li>\\n<li>Consult with small-to-medium sized businesses in the market&nbsp;<\/li>\\n<li>Implementing tailored sales strategies to client portfolio&nbsp;<\/li>\\n<\/ul>\\n<p><strong>Requirements:<\/strong>&nbsp;<\/p>\\n<ul>\\n<li>Work experience in sales&nbsp;<\/li>\\n<li>Fluent in\u202f <strong>German\u202f<\/strong><strong> <\/strong>language and good command of the English language&nbsp;<\/li>\\n<li>Absolute willingness to compete and win&nbsp;<\/li>\\n<li>Demonstrated ability to create and close business&nbsp;<\/li>\\n<li>Strong customer communication skills&nbsp;<\/li>\\n<li>Team player, ability to collaborate effectively in an international, multicultural environment&nbsp;<\/li>\\n<li>Self-motivated, self-starter attitude&nbsp;<\/li>\\n<li>Problem-detection and solving skills&nbsp;<\/li>\\n<\/ul>\\n<p><strong>What we offer:<\/strong>&nbsp;<\/p>\\n<ul>\\n<li>Full Relocation Support (including flights, accommodation &amp; transportation)&nbsp;<\/li>\\n<li>Indefinite contract&nbsp;<\/li>\\n<li>Competitive remuneration package (14 Salaries\/year)&nbsp;<\/li>\\n<li>20-25% monthly performance bonus&nbsp;<\/li>\\n<li>Daily meal voucher in Up Hellas Mastercard&nbsp;&nbsp;<\/li>\\n<li>Private health insurance + Dental Care&nbsp;<\/li>\\n<li>Opportunities for international Career through our International Mobility program<\/li>\\n<li>A challenging working environment<\/li>\\n<li>Employee events<\/li>\\n<li>Free gym, well-being activities and a rooftop cinema with Acropolis views<\/li>\\n<li>Enjoy with your co-workers your lunch break at our new Restaurant&nbsp;<\/li>\\n<\/ul>\\n<p><em>You appreciate our values of recognition, integrity, unity, and commitment, and you are eager to create the \\\"wow\\\" too. More than your background, it is your motivation and your personality that will make you part of our fun-loving community.<\/em>&nbsp;<\/p>\\n<p><em>Please note that non-EU residents must have a valid work permit in Greece to be considered for employment.<\/em>&nbsp;<\/p>\\n<p><em><strong>Concentrix<\/strong><\/em>&nbsp;<em><strong>Greece is an equal-opportunity employer.<\/strong><\/em><\/p>\\n<p><em><strong>Concentrix considers diversity a fundamental resource and offers everyone accesses to employment opportunities, regardless of gender, age, religion, ethnicity, or any other classification protected by applicable national laws.<\/strong><\/em><\/p>\",\"ats_external_id\":\"GR-5\",\"location\":\"Athens\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-02T17:32:39.382+03:00\",\"created_at\":\"2025-04-28T17:12:51.702+03:00\",\"latitude\":\"37.9838096\",\"longitude\":\"23.7275388\",\"landing_page_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81?\",\"apply_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC81\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-greece\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"1\",\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":\"1\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"331\",\"campaign_id\":\"3\",\"campaign_title\":\"German | Customer Service | Remote\",\"campaign_type\":\"job_application\",\"job_title\":\"German Speaking Customer Service Representative (Remote)\",\"street\":null,\"address\":null,\"city\":\"Remote\",\"state\":null,\"postal_code\":null,\"region\":\"Remote\",\"country\":\"Greece\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p><strong>Job Description<\/strong><\/p>\\n<p>We are recruiting Customer Service Representatives for our clients, some of the top players on the global market in industries such as tech, finance, media, healthcare, travel, and more. Join our team of #GameChangers from anywhere in Greece and bring out your communications skills.<\/p>\\n<div>\\n<div><strong>Why join us<\/strong><\/div>\\n<\/div>\\n<div>\\n<div>Are you passionate about delivering a unique customer experience and have a natural drive to help people? Then join our fun-loving, multicultural team of #GameChangers at Concentrix Greece and use your communications skills in<strong>&nbsp;German.<\/strong><\/div>\\n<div>&nbsp;<\/div>\\n<\/div>\\n<div>\\n<div>No two days will be the same as you&rsquo;ll provide valuable and memorable experiences to a wide range of customers for some of the world&rsquo;s best brands.<\/div>\\n<\/div>\\n<div>\\n<div>&nbsp;<\/div>\\n<div><strong>What you&rsquo;ll be doing:<\/strong><\/div>\\n<\/div>\\n<ul>\\n<li>\\n<div>Manage inbound calls, emails, or live chats<\/div>\\n<\/li>\\n<li>\\n<div>Identify and assess customers&rsquo; needs to achieve satisfaction<\/div>\\n<\/li>\\n<li>\\n<div>Build sustainable relationships of trust through open and interactive communication<\/div>\\n<\/li>\\n<li>\\n<div>Provide accurate, valid, and complete information by using the right methods\/tools<\/div>\\n<\/li>\\n<li>\\n<div>Meet personal\/customer service team targets and call-handling quotas<\/div>\\n<\/li>\\n<li>\\n<div>Keep records of customer interactions, process customer accounts, and file documents<\/div>\\n<\/li>\\n<li>\\n<div>Follow communication procedures, guidelines, and policies<\/div>\\n<\/li>\\n<\/ul>\\n<div>\\n<div><strong>Requirements:<\/strong><\/div>\\n<\/div>\\n<ul>\\n<li>\\n<div>Proven customer support experience or experience as a client service representative<\/div>\\n<\/li>\\n<li>\\n<div>Fluent in&nbsp;<strong>German<\/strong><\/div>\\n<\/li>\\n<li>Good Level of English<\/li>\\n<li>\\n<div>Strong focus on customer needs and understanding of how customers can behave<\/div>\\n<\/li>\\n<li>\\n<div>Strong communication, problem-solving and active listening skills<\/div>\\n<\/li>\\n<li>\\n<div>Strong written skills<\/div>\\n<\/li>\\n<li>\\n<div>Ability to multitask, prioritize, and thrive in a fast-paced and target-driven environment<\/div>\\n<\/li>\\n<li>\\n<div>Sense of ownership and pride in your performance and its impact on the company&rsquo;s success<\/div>\\n<\/li>\\n<\/ul>\\n<div>\\n<div><strong>What we offer:<\/strong><\/div>\\n<\/div>\\n<ul>\\n<li>100% work from home (anywhere in Greece)<\/li>\\n<li>\\n<div>Indefinite contract<\/div>\\n<\/li>\\n<li>\\n<div>Competitive remuneration package (14 Salaries\/year)<\/div>\\n<\/li>\\n<li>\\n<div>10% monthly performance bonus<\/div>\\n<\/li>\\n<li>\\n<div>Daily meal voucher in Up Hellas Mastercard<\/div>\\n<\/li>\\n<li>\\n<div>Private health insurance + Dental Care<\/div>\\n<\/li>\\n<li>\\n<div>Opportunities for international Career through the Concentrix International Mobility program<\/div>\\n<\/li>\\n<li>\\n<div>Employee events<\/div>\\n<\/li>\\n<li>\\n<div>Free gym, well-being activities, and a rooftop cinema with Acropolis views<\/div>\\n<\/li>\\n<li>\\n<div>Enjoy with your co-workers your lunch break at our new Restaurant<\/div>\\n<\/li>\\n<\/ul>\\n<p>You appreciate our values of recognition, integrity, unity, and commitment, and you are eager to create the \\\"wow\\\" too. More than your background, it is your motivation and your personality that will make you part of our fun-loving community.<\/p>\\n<p>Please note that non-EU residents must have a valid work permit in Greece to be considered for employment.<\/p>\\n<p><em><strong>Concentrix<\/strong><\/em>&nbsp;<em><strong>Greece is an equal-opportunity employer<\/strong><\/em><\/p>\\n<p><em><strong>Concentrix considers diversity a fundamental resource and offers everyone accesses to employment opportunities, regardless of gender, age, religion, ethnicity, or any other classification protected by applicable national laws.<\/strong><\/em><\/p>\",\"ats_external_id\":\"GR-3\",\"location\":\"Remote, Remote\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-19T13:13:45.735+03:00\",\"created_at\":\"2025-04-28T17:02:34.487+03:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8z?\",\"apply_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8z\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"\",\"job_industry\":\"\",\"contract_type\":\"\",\"locale\":\"en\",\"remote_type\":\"fully_remote\",\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-greece\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"1\",\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":\"1\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"463\",\"campaign_id\":\"2\",\"campaign_title\":\"Google L2 \/ German \/ Bucharest\",\"campaign_type\":\"job_application\",\"job_title\":\"Senior Content Moderator with German and English \u2013 Bucharest, on-site\",\"street\":null,\"address\":null,\"city\":\"Bucharest\",\"state\":\"Bucharest\",\"postal_code\":null,\"region\":\"Bucharest\",\"country\":\"Romania\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<div>\\n<div>\\n<p><strong>Experience the power of a game-changing career<\/strong>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>Are you looking for&nbsp;what&rsquo;s&nbsp;next?&nbsp;We&rsquo;re&nbsp;a global technology and services leader that powers the brands of the future. We help well-known brands &mdash; the ones you use every day &mdash; improve their businesses with technology and integrated solutions, in over 70 countries. And&nbsp;we&rsquo;re&nbsp;proud to be recognized with awards&nbsp;such as&nbsp;\\\"World's Best Workplaces,\\\" &ldquo;Best Companies for Career Growth,&rdquo; and &ldquo;Best Company Culture,&rdquo; year after year.&nbsp;&nbsp;<\/p>\\n<p>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>If you&rsquo;re looking to grow and be inspired, as a <em><strong>Senior<\/strong><\/em> <em><strong><span class=\\\"TextRun SCXW36968962 BCX8\\\" lang=\\\"EN-US\\\" xml:lang=\\\"EN-US\\\" data-contrast=\\\"auto\\\"><span class=\\\"NormalTextRun SCXW36968962 BCX8\\\">Content Moderator with German &amp; English<\/span><span class=\\\"NormalTextRun SCXW36968962 BCX8\\\">&nbsp;&ndash; <\/span><span class=\\\"NormalTextRun SCXW36968962 BCX8\\\">Bucharest (on-site)<\/span><\/span>,<\/strong><\/em>&nbsp;you will be part of&nbsp;our&nbsp;team of&nbsp;game-changers&nbsp;who are powering the brands of the future in tech, finance, travel, fashion, healthcare, and more.&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p><strong>Career growth and personal development<\/strong>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>We&rsquo;ll&nbsp;give you all the training,&nbsp;cutting-edge&nbsp;technologies, and the continuing support&nbsp;you&rsquo;ll&nbsp;need to succeed. At Concentrix,&nbsp;there&rsquo;s&nbsp;a&nbsp;real career and personal growth potential. In fact, about 80% of our managers and leaders have been promoted from within!&nbsp;That&rsquo;s&nbsp;why we offer a range of FREE Learning and Leadership Development programs designed to set you on your way to the kind of career&nbsp;you&rsquo;ve&nbsp;always envisioned.&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p><strong>What you will do in this role<\/strong>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>As a <em><strong>Senior <\/strong><strong><span class=\\\"TextRun SCXW36968962 BCX8\\\" lang=\\\"EN-US\\\" xml:lang=\\\"EN-US\\\" data-contrast=\\\"auto\\\"><span class=\\\"NormalTextRun SCXW36968962 BCX8\\\">Content Moderator <\/span><\/span><\/strong><\/em>on our team, you will:&nbsp;<\/p>\\n<\/div>\\n<div>\\n<ul>\\n<li class=\\\"public-DraftStyleDefault-unorderedListItem public-DraftStyleDefault-depth0 public-DraftStyleDefault-listLTR\\\" data-block=\\\"true\\\" data-editor=\\\"9fffc\\\" data-offset-key=\\\"9cb90916-0-0\\\">\\n<div class=\\\"public-DraftStyleDefault-block public-DraftStyleDefault-ltr\\\" data-offset-key=\\\"9cb90916-0-0\\\"><span data-offset-key=\\\"9cb90916-0-0\\\"><span data-text=\\\"true\\\">Understanding and staying up to date with content policies and guidelines<\/span><\/span><\/div>\\n<\/li>\\n<li class=\\\"public-DraftStyleDefault-unorderedListItem public-DraftStyleDefault-depth0 public-DraftStyleDefault-listLTR\\\" data-block=\\\"true\\\" data-editor=\\\"9fffc\\\" data-offset-key=\\\"abb3bb36-0-0\\\">\\n<div class=\\\"public-DraftStyleDefault-block public-DraftStyleDefault-ltr\\\" data-offset-key=\\\"abb3bb36-0-0\\\"><span data-offset-key=\\\"abb3bb36-0-0\\\"><span data-text=\\\"true\\\">Identifying content that does not comply with requirements and flagging it for action.<\/span><\/span><\/div>\\n<\/li>\\n<li class=\\\"public-DraftStyleDefault-unorderedListItem public-DraftStyleDefault-depth0 public-DraftStyleDefault-listLTR\\\" data-block=\\\"true\\\" data-editor=\\\"9fffc\\\" data-offset-key=\\\"d8e088dc-0-0\\\">\\n<div class=\\\"public-DraftStyleDefault-block public-DraftStyleDefault-ltr\\\" data-offset-key=\\\"d8e088dc-0-0\\\"><span data-offset-key=\\\"d8e088dc-0-0\\\"><span data-text=\\\"true\\\">Using basic judgment to perform the required tasks<\/span><\/span><\/div>\\n<\/li>\\n<li class=\\\"public-DraftStyleDefault-unorderedListItem public-DraftStyleDefault-depth0 public-DraftStyleDefault-listLTR\\\" data-block=\\\"true\\\" data-editor=\\\"9fffc\\\" data-offset-key=\\\"681121c6-0-0\\\">\\n<div class=\\\"public-DraftStyleDefault-block public-DraftStyleDefault-ltr\\\" data-offset-key=\\\"681121c6-0-0\\\"><span data-offset-key=\\\"681121c6-0-0\\\"><span data-text=\\\"true\\\">Developing skills and learning how to use software solutions that improve people&rsquo;s lives<\/span><\/span><\/div>\\n<\/li>\\n<li class=\\\"public-DraftStyleDefault-unorderedListItem public-DraftStyleDefault-depth0 public-DraftStyleDefault-listLTR\\\" data-block=\\\"true\\\" data-editor=\\\"9fffc\\\" data-offset-key=\\\"e2c084af-0-0\\\">\\n<div class=\\\"public-DraftStyleDefault-block public-DraftStyleDefault-ltr\\\" data-offset-key=\\\"e2c084af-0-0\\\"><span data-offset-key=\\\"e2c084af-0-0\\\"><span data-text=\\\"true\\\">Supporting a better brand experience for our customers<\/span><\/span><\/div>\\n<\/li>\\n<li class=\\\"public-DraftStyleDefault-unorderedListItem public-DraftStyleDefault-depth0 public-DraftStyleDefault-listLTR\\\" data-block=\\\"true\\\" data-editor=\\\"9fffc\\\" data-offset-key=\\\"7cdd61ae-0-0\\\">\\n<div class=\\\"public-DraftStyleDefault-block public-DraftStyleDefault-ltr\\\" data-offset-key=\\\"7cdd61ae-0-0\\\"><span data-offset-key=\\\"7cdd61ae-0-0\\\"><span data-text=\\\"true\\\">Non-sensitive content<\/span><\/span><\/div>\\n<\/li>\\n<\/ul>\\n<\/div>\\n<div>\\n<p>&nbsp;<\/p>\\n<\/div>\\n<\/div>\\n<div>\\n<div>\\n<p><strong>Your qualifications&nbsp;<\/strong>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>Concentrix is a great match if you:&nbsp;<\/p>\\n<\/div>\\n<div>\\n<ul>\\n<li>Are proficient or bilingual in&nbsp;<strong>German and English<\/strong><\/li>\\n<li>Minimum 6 months previous experience in <strong>Sensitive &amp; Highly Sensitive<\/strong>&nbsp;<strong>content reviewing\/moderation\/ BPO industry<\/strong><\/li>\\n<li>Are proactive, self-motivated, and solution-oriented<\/li>\\n<li>Have availability to work from our office in&nbsp;<strong>Bucharest<\/strong>&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;<\/li>\\n<\/ul>\\n<\/div>\\n<div>\\n<p>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p><strong>What&rsquo;s&nbsp;in it for you<\/strong>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>In this role, we offer benefits that help you support your unique lifestyle:&nbsp;<\/p>\\n<\/div>\\n<div>\\n<ul>\\n<li>Full-time indefinite contract<\/li>\\n<li>Performance bonus<\/li>\\n<li>The option to choose from a board range of flexible benefits through MY Benefit Platform&nbsp; &nbsp;<\/li>\\n<li>Medical Subscription<\/li>\\n<li>Wellbeing counseling<\/li>\\n<li>Bring-a-friend (referral) bonus opportunities<\/li>\\n<li>Full paid training on the company and the project you'll be working on<\/li>\\n<li>Career development programs, specialized courses, and language classes&nbsp;<\/li>\\n<\/ul>\\n<\/div>\\n<div>\\n<p>&nbsp;<\/p>\\n<\/div>\\n<\/div>\\n<div>\\n<p><strong>Experience&nbsp;the best version of you!<\/strong>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+&nbsp;game-changers&nbsp;around the globe call Concentrix their &ldquo;employer of choice.&rdquo;&nbsp;&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>&nbsp;&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p><strong>Concentrix is an equal opportunity employer&nbsp;<\/strong>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p><em>We're&nbsp;proudly&nbsp;united as one&nbsp;team, one company, globally.&nbsp;We're&nbsp;committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws.<\/em>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p><strong>Eligibility to work<\/strong>&nbsp;<\/p>\\n<\/div>\\n<div>\\n<p>In accordance with&nbsp;Romania&rsquo;s law, only applicants who are legally authorized to work in&nbsp;Romania&nbsp;will be considered for this position.\u202f&nbsp;<\/p>\\n<\/div>\",\"ats_external_id\":\"R1671142\",\"location\":\"Bucharest, Bucharest\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-16T13:33:33.202+03:00\",\"created_at\":\"2025-04-24T11:43:39.809+03:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-romania.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8y?\",\"apply_url\":\"https:\/\/concentrix-romania.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8y\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":null,\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-romania\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"2\",\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":\"1\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"332\",\"campaign_id\":\"2\",\"campaign_title\":\"German | Customer Service | Athens\",\"campaign_type\":\"job_application\",\"job_title\":\"German Speaking Customer Service Representative\",\"street\":null,\"address\":null,\"city\":\"Athens\",\"state\":null,\"postal_code\":\"11743\",\"region\":\"Attica\",\"country\":\"Greece\",\"short_description\":\"Apply with Concentrix!\",\"long_description\":\"<p><strong>Job Description<\/strong><\/p>\\n<p>We are recruiting Customer Service Representatives for our clients, some of the top players on the global market in industries such as tech, finance, media, healthcare, travel, and more. Join our team of #GameChangers in <strong>Athens<\/strong> and bring out your communications skills<\/p>\\n<div>\\n<div><strong>Why join us<\/strong><\/div>\\n<\/div>\\n<div>\\n<div>Are you passionate about delivering a unique customer experience and have a natural drive to help people? Then join our fun-loving, multicultural team of #GameChangers at Concentrix Greece and use your communications skills in&nbsp;<strong>German<\/strong>.<\/div>\\n<div>&nbsp;<\/div>\\n<\/div>\\n<div>\\n<div>No two days will be the same as you&rsquo;ll provide valuable and memorable experiences to a wide range of customers for some of the world&rsquo;s best brands.<\/div>\\n<\/div>\\n<div>\\n<div>&nbsp;<\/div>\\n<div><strong>What you&rsquo;ll be doing:<\/strong><\/div>\\n<\/div>\\n<ul>\\n<li>\\n<div>Manage inbound calls, emails, or live chats<\/div>\\n<\/li>\\n<li>\\n<div>Identify and assess customers&rsquo; needs to achieve satisfaction<\/div>\\n<\/li>\\n<li>\\n<div>Build sustainable relationships of trust through open and interactive communication<\/div>\\n<\/li>\\n<li>\\n<div>Provide accurate, valid, and complete information by using the right methods\/tools<\/div>\\n<\/li>\\n<li>\\n<div>Meet personal\/customer service team targets and call-handling quotas<\/div>\\n<\/li>\\n<li>\\n<div>Keep records of customer interactions, process customer accounts, and file documents<\/div>\\n<\/li>\\n<li>\\n<div>Follow communication procedures, guidelines, and policies<\/div>\\n<\/li>\\n<\/ul>\\n<div>\\n<div><strong>Requirements:<\/strong><\/div>\\n<\/div>\\n<ul>\\n<li>\\n<div>Proven customer support experience or experience as a client service representative<\/div>\\n<\/li>\\n<li>\\n<div>Fluent in&nbsp;<strong>German<\/strong><\/div>\\n<\/li>\\n<li>Good Level of English<\/li>\\n<li>\\n<div>Strong focus on customer needs and understanding of how customers can behave<\/div>\\n<\/li>\\n<li>\\n<div>Strong communication, problem-solving and active listening skills<\/div>\\n<\/li>\\n<li>\\n<div>Strong written skills<\/div>\\n<\/li>\\n<li>\\n<div>Ability to multitask, prioritize, and thrive in a fast-paced and target-driven environment<\/div>\\n<\/li>\\n<li>\\n<div>Sense of ownership and pride in your performance and its impact on the company&rsquo;s success<\/div>\\n<\/li>\\n<\/ul>\\n<div>\\n<div><strong>What we offer:<\/strong><\/div>\\n<\/div>\\n<ul>\\n<li>\\n<div>Full Relocation Support (including flights, accommodation &amp; transportation)<\/div>\\n<\/li>\\n<li>\\n<div>Indefinite contract<\/div>\\n<\/li>\\n<li>\\n<div>Competitive remuneration package (14 Salaries\/year)<\/div>\\n<\/li>\\n<li>\\n<div>10% monthly performance bonus<\/div>\\n<\/li>\\n<li>\\n<div>Daily meal voucher in Up Hellas Mastercard<\/div>\\n<\/li>\\n<li>\\n<div>Private health insurance + Dental Care<\/div>\\n<\/li>\\n<li>\\n<div>Opportunities for international Career through the Concentrix International Mobility program<\/div>\\n<\/li>\\n<li>\\n<div>Employee events<\/div>\\n<\/li>\\n<li>\\n<div>Free gym, well-being activities, and a rooftop cinema with Acropolis views<\/div>\\n<\/li>\\n<li>\\n<div>Enjoy with your co-workers your lunch break at our new Restaurant<\/div>\\n<\/li>\\n<\/ul>\\n<p>You appreciate our values of recognition, integrity, unity, and commitment, and you are eager to create the \\\"wow\\\" too. More than your background, it is your motivation and your personality that will make you part of our fun-loving community.<\/p>\\n<p>Please note that non-EU residents must have a valid work permit in Greece to be considered for employment.<\/p>\\n<p><em><strong>Concentrix<\/strong><\/em>&nbsp;<em><strong>Greece is an equal-opportunity employer,<\/strong><\/em><\/p>\\n<p><em><strong>Concentrix considers diversity a fundamental resource and offers everyone accesses to employment opportunities, regardless of gender, age, religion, ethnicity, or any other classification protected by applicable national laws.<\/strong><\/em><\/p>\",\"ats_external_id\":\"GR-2\",\"location\":\"Athens, Attica\",\"job_type\":\"full_time\",\"salary\":\"\",\"salary_type\":\"\",\"salary_currency\":\"\",\"updated_at\":\"2026-10-19T13:13:24.542+03:00\",\"created_at\":\"2025-04-24T11:43:32.385+03:00\",\"latitude\":null,\"longitude\":null,\"landing_page_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8y?\",\"apply_url\":\"https:\/\/concentrix-greece.talkpush.com\/site\/campaigns\/Z2lkOi8vYXN0cmFldXMvQ2FtcGFpZ246OlJlY29yZC8y\/apply?\",\"head_count\":\"0\",\"role_type\":null,\"sub_role_type\":null,\"shift_type\":null,\"allow_applications\":\"1\",\"publish_on_job_listing\":\"1\",\"job_category\":\"customer_service\",\"job_industry\":null,\"contract_type\":\"Permanent\",\"locale\":\"en\",\"remote_type\":null,\"workday_job_requisition_data\":null,\"source\":\"Talkpush\",\"source_domain\":\"concentrix-greece\",\"internal_job_listing\":\"\",\"round_robin_candidate_attribute_id\":null,\"prescreening_set_id\":\"1\",\"onboarding_set_id\":null,\"enable_apply_with_resume\":\"1\",\"enable_onboarding\":\"0\",\"accept_duplicate_applications\":\"0\",\"delay_between_two_applications\":\"6\",\"auto_call\":\"0\",\"on_erp_listing\":\"1\",\"recruitment_center_id\":null,\"voice_phone_id\":null,\"whatsapp_phone_id\":null,\"is_template\":\"0\",\"relevance_score\":\"1\"},{\"id\":\"447\",\"campaign_id\":\"2\",\"campaign_title\":\"Zalando T1 | Polish | Szczecin\",\"campaign_type\":\"job_application\",\"job_title\":\"Specjalista ds. 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